EN

2012 Mercedes-Benz C-Class 4 DR AWD

7
Recalls
424
Complaints

Safety Ratings.

NHTSA’s 5-Star Safety Ratings help consumers compare vehicle safety when searching for a car. More stars mean safer cars.

Frontal Crash
Side Crash
Rollover
Overall Front Star Rating

Combines Driver and Passenger star ratings into a single frontal rating. The frontal barrier test simulates a head-on collision between two similar vehicles, each moving at 35 mph.

Front Driver Side
Front Passenger Side
Overall Side Star Rating

Combines Side Barrier and Side Pole Star Ratings into a single side rating.

Driver
Passenger
Overall Side Pole Star Rating

Combines Side Barrier and Side Pole Star Ratings into a single side rating.

Rollover Star Rating

The Rollover Resistance test measures the risk of rollover in a single-vehicle, loss-of-control scenario.

Rollover Risk: 10.5%

Complaints
Recalls

424 Complaints

for 2012 MERCEDES-BENZ C-CLASS
11/26/2021
Components: STRUCTURE
Incident Date: 11/17/2021
Crash: No
Fire: No
Vehicle Identification Number: WDDGF8BB4CR******
Summary

While driving on secondary road at 45 mph, braked for stoplight in 2012 Mercedes C300 4matic. Car veered left, rear swung right, and right front dove downward. Luckily regained control and prevented swerving into oncoming traffic. Took car to my regular mechanic and it was determined that the welds on the left rear portion of the rear subframe had rusted out from the inside of the subframe, severing the attachment to the left rear wheel control arms. The car had been inspected 6 months earlier and there was no sign of problem. The failure was catastrophic, not gradual. When the mechanic called the local Mercedes dealer, the service manager was not surprised and proceeded to outline what parts would be needed to carry out the repair. When I contacted the local Mercedes dealer, myself, they said this wasn’t an uncommon problem, but there was not recall or service bulletin on the problem. Was given a rough quote of $5000 to affect the repair. I also contacted Mercedes Benz USA and was told there were no recalls or service bulletins, but they might be able to provide some “Goodwill Assistance” to offset the expected cost if I had it towed to a MB dealer and got a quote from them. Benzworld.org, an owners forum with over 5 million participants world-wide https://www.benzworld.org/threads/w204-rear-subframes-deterioration.3048088/#post-17965564 has multiple postings about the problem as do other forums including CarProblemZoo.com https://www.carproblemzoo.com/mercedesbenz/c300/suspension-problems.php . This design/manufacturer defect has had recalls in both Europe and Canada. Why this is not being addressed in the US? This sudden failure is potentially life-threatening.

11/23/2021
Components: STRUCTURE
Incident Date: 11/18/2021
Crash: No
Fire: No
Vehicle Identification Number: wddgf8bb4cr******
Summary

The contact owns a 2012 Mercedes-Benz C300. The contact stated her son was driving approximately 60 MPH and noticed that the steering wheel was crooked and vibrating. The driver was manually turning the steering wheel for the vehicle to drive straight. The driver also noticed that while depressing the brake pedal, the rear of the vehicle was shaking going from left to right while coming to a complete stop. The driver took the vehicle to an independent mechanic to be inspected and was informed that the rear driver’s side subframe had separated from the vehicle due to extreme rust. The vehicle was not repaired. The manufacturer was made aware of the failure. The failure mileage was approximately 115,000.

11/17/2021
Components: ENGINE
Incident Date: 11/11/2021
Crash: No
Fire: No
Vehicle Identification Number: WDDGF4HB5CR******
Summary

The contact owns a 2012 Mercedes-Benz C250. The contact stated that while driving at 50 MPH, the check engine warning light illuminated. The contact was able to continue to drive the vehicle. The vehicle was taken to an independent mechanic who diagnosed that the variable valve timing solenoid had failed and needed to be replaced. The dealer was notified of the failure and advised the contact that he would be responsible for the cost of the diagnostic test. The manufacturer was notified of the failure through a voicemail message. The vehicle was not repaired. The approximate failure mileage was 52,000.

11/13/2021
Components: VEHICLE SPEED CONTROL,ENGINE,FUEL/PROPULSION SYSTEM
Incident Date: 11/13/2021
Crash: No
Fire: No
Vehicle Identification Number: wddgf4hb2cr******
Summary

When accelerating to pass a vehicle the check engine light comes on and there is loss power. When this happens there is a huge potential of a crash. The car has to be shut off to try and reset this. When you are on the frwy this puts life at danger. The code is a p002 and if you research it Mercedes is aware of this and is most likely a defective high pressure fuel pump problem that needs replacing but there have been no recalls. I have looked it up on you tube and has been on ongoing issue with no recalls as of yet. I am taking my car to dealer on 11/15/2021 for this issue which they will charge me for even though its a safety issue

10/06/2021
Components: SUSPENSION,SERVICE BRAKES,FUEL/PROPULSION SYSTEM
Incident Date: 09/02/2021
Crash: No
Fire: No
Vehicle Identification Number: WDDGF8BB8CR******
Summary

The rear drivers side had a loud chunking/clanking noise while driving and the vehicle was unable to control and break when in motion. Driving was impossible as the breaking component was a total failure and car could not be controlled while traveling down 45-50mph zone. I reduced my speed to 20-25 mph by letting off on the gas to get better control of the car if breaking would need to be suddenly made. I relied on the shoulder to pull off if any sudden breaking was needed. The car was immediately take to be reviewed by a specialized Mercedes benz mechanic and further inspection proved that the rear subframe on the driver’s (left) side was corroded and broken. The connecting arms are rusted, corroded and rendered the car inoperative. I notified my insurance company as well as car manufacturers corporate office. I researched this issue further and discovered that this reoccurring issue with this make and model. There are a pheletera of recounting of this same issue on various message boards to validate the same issues and callouts I found. The car was taken to the dealership that it was purchased and further inspection showed that the left side subframe/ subframe arms were corroded with rust and broken. The brake lines and fuel tank were equally rusted and corroded. The service manager confirmed that this is defect of the car but it had been part of a recall. I had the car towed for 2nd opinion to another dealership service department to access the car and this callout further validated the corrosion and rust was wide spread and has rendered the car inoperable unless these damages were fixed.

08/26/2021
Components: ENGINE
Incident Date: 09/25/2020
Crash: No
Fire: No
Vehicle Identification Number: WDDGF4HB8CR******
Summary

I purchased this 2012 C250 Mercedes from Carmax of Waldorf on 04/26/2017, with 20,046 miles on it. I informed Carmax the engine light was on and the car was rattling at start. I also reported the oil dipstick was broken. When the car was returned, the dipstick was replaced, coolant light off and engine light was off; however, the rattling at start up continued. I reported the problem to Carmax several months later and they pretty much denied fault and went as far to say the car is just cold and does that at startup. For further protection I signed with carshield as my wife drives the car. The car's rattling continued at startup and eventually became difficult to start. I took it to Mercedes of Arlington, Virginia and they stated the timing gear and chain needed replacing. carshield reported back to me that it was a preexisting problem and wouldn't fix it. Meanwhile, we were stuck with a car we were paying on with no one taking the blame. Following research, I found that this is a recurring problem with the 2012 C250 model but there is no recall. I eventually paid approximately $5000 for the engine to be repaired as the engine failed. The engine is currently rattling again; with the engine light coming on constantly. this seems to be a common problem, however, with to consequences and accountability.

08/25/2021
Components: SUSPENSION
Incident Date: 08/14/2021
Crash: No
Fire: No
Vehicle Identification Number: wddgf8bb4cr******
Summary

The contact owns a 2012 Mercedes-Benz C300. The contact stated while driving approximately 15-20 MPH, there was a rattling noise heard and the vehicle was pulling to the right. The vehicle was taken to the dealer and diagnosed that the rear subframe was rusted and had fractured. The vehicle was not repaired and remained at the dealer. The manufacturer was made aware of the failure and opened a case. The contact was awaiting a call back from the case manager. The failure mileage was approximately 120,000.

08/24/2021
Components: SUSPENSION,STRUCTURE
Incident Date: 08/09/2021
Crash: No
Fire: No
Vehicle Identification Number: WDDGF4HB8CR******
Summary

I was driving my 2012 Mercedes C250 through an intersection on 08/09/2021 when I first heard clunking noises in the rear of my vehicle. Every time I placed my foot on the brakes after that it continued to clunk until I took it to the Mercedes dealership for repair on 08/17/2021. The car had about 57,000 miles on it and was only nine years old, but the dealership said that the entire rear subframe of the vehicle had rusted and was close to completely separating from other parts of the vehicle. This was the first time I heard of any rusting in my vehicle, despite having the 2 rear tires replaced and alignment by the same place on 10/02/2020 (less than one year before). The service rep acknowledged that the car was well-maintained and that this was not due to any accident. This rusting was due to a manufacturing defect and has caused accidents in other Mercedes vehicles (https://www.carproblemzoo.com/mercedesbenz/c300/suspension-problems.php). It has resulted in recalls of rusted parts in both Europe (https://europe.autonews.com/article/19981026/ANE/810260839/mercedes-offers-guarantee-against-rust-for-30-years) and Canada (https://www.wheels.ca/news/mercedes-benz-recalling-vehicles-for-rust-problems/). Had I been travelling at a higher rate of speed when this piece failed, I could have been at risk of serious injury. This event occurred without any warning lamps or messages. The service for replacement and realignment was quoted at $4,358.71. Only after much argument did I receive a final bill of $3448.71. This was an unbelievable cost for replacing a part with a manufacturer defect. Mercedes headquarters tried to claim that the issue was due to exposure to snow and salt on the roads. This region rarely gets any snow. This lack of care for customer safety along with the fact that the dealership did not retain the part they removed from my vehicle after I had requested them to do so, left me realizing that Mercedes doesn't care about safety standards for their products.

07/19/2021
Components: SERVICE BRAKES
Incident Date: 07/18/2021
Crash: No
Fire: No
Vehicle Identification Number: WDDGF4HB4CR******
Summary

Brakes failed to deploy, randomly, during recent trip; VERY DANGEROUS; pressed brakes, would NOT engage and car kept moving and would not stop; pushed car into P (Park) to stop moving; just completed a 225 mi trip from Chicago to Detroit Metro area traveling at speeds between 65-70 mph with no issue, all service on vehicle is and has been conducted via Mercedes authorized dealers, had vehicle in for service on morning of trip for overview and safety check prior to leaving and no known issues; after coming off freeway engaged brakes upon pulling into neighborhood and vehicle brakes failed completely-stopped engaging; NO NOTIFICATION; NO INDICATOR LIGHTS OR READ OUT OF ISSUES related to brakes was indicated on dashboard; had we been on the freeway at the time of incident coming off an exit ramp at high speed we would have suffered a grave result, brakes failed completely. THIS IS A DANGER and UNACCEPTABLE for this manufacturer; vehicle has been towed to dealership, is not drivable, and is currently being assessed. This has been widely reported on other sites, regarding this specific vehicle, Mercedes C250, my model year is 2012; I researched this issue, yesterday, to determine what could possibly have gone wrong as vehicle was not leaking fluids and NO indication of issues during recent diagnostics and safety check two days prior. Not having sufficient braking capability with NO warning or indication is DANGEROUS, a liability to manufacturer and should be investigated immediately. Thank you.

07/07/2021
Components: SUSPENSION
Incident Date: 07/06/2021
Crash: No
Fire: No
Vehicle Identification Number: wddgf8bb5ca******
Summary

The contact owns a 2012 Mercedes-Benz C300. The contact stated that while driving at various speeds, the vehicle would drift from the center in either direction without warning. After describing the symptoms to an independent mechanic, he was informed that the rear subframe might be corroded. Upon inspection, the contact discovered that the subframe had started to corrode which had caused the failure. The dealer was notified of the failure and informed him that they are aware of the failure however, there was no recall regarding the issue. The contact attempted to notify the manufacturer of the failure but was unsuccessful. The vehicle was not repaired. The failure mileage was approximately 80,000.

06/27/2021
Components: ENGINE
Incident Date: 06/26/2021
Crash: No
Fire: Yes
Vehicle Identification Number: WDDGJ4HB6CF******
Summary

2012 Mercedes C250 caught fire with no warning. Drove about 5 miles to the store and parked the car. A passerby said your car is on fire. Within minutes the entire front of the car was ablaze. The vehicle was towed to the city impound lot and has not been inspected by anyone.

05/28/2021
Components: AIR BAGS
Incident Date: 05/07/2021
Crash: No
Fire: No
Vehicle Identification Number: wddgf8bbxcf******
Summary

The contact owns a 2012 Mercedes-Benz C300. The contact stated that the driver’s side air bag warning light was illuminated. The contact took the vehicle to a certified mechanic who cleared the code. The failure recurred. The vehicle was not diagnosed nor repaired. The manufacturer was made aware of the failure. The approximate failure mileage was 93,541.

05/24/2021
Components: SUSPENSION,STRUCTURE
Incident Date: 05/03/2021
Crash: No
Fire: No
Vehicle Identification Number: WDDGF5HB8CR******
Summary

1. The (RH) rear suspension forward link attach point on the rear Suspension Cross-Member (Mercedes-Benz P/N: 204-350-01-41), separated from the sub frame due to internal corrosion of the Suspension Cross-Member. Part available for inspection. 2. When part failed, the RH rear wheel alignment was no-longer fixed; some loss of vehicle steering control was experienced, especially during braking and also turning. 3. Numerous reports of similar episodes of this failure are reported in owners' and maintainers' forums. The dealer service department was familiar with this Suspension Cross-Member part failure. 5. This vehicle passed a Maryland State safety inspection performed by the seller of the vehicle 6 months and 5000 mi prior to the part failure. 6. Part failed with no warning, during normal driving on secondary roads.

04/26/2021
Components: ELECTRICAL SYSTEM,EXTERIOR LIGHTING
Incident Date: 02/01/2021
Crash: No
Fire: Yes
Vehicle Identification Number: WDDGF8BB5CR******
Summary

TL* THE CONTACT OWNS A 2012 MERCEDES BENZ C300. THE CONTACT STATED THAT WHILE DRIVING APPROXIMATELY 45 MPH, A BURNING TYPE ODOR WAS PRESENT INSIDE THE VEHICLE. WHILING INSPECTING THE VEHICLE IT WAS DISCOVERED THAT REAR DRIVER AND PASSENGER SIDE TAIL LIGHT PLUGS HAD MELTED. ALSO, AFTER TURNING THE FRONT DRIVER SEAT HEATER ON A BURNING ODOR WAS PRESENT AND THE SEAT FELT EXTREMELY HOTTER THE NORMAL. THE CAUSE OF THE FAILURES WERE NOT DETERMINED. THE MANUFACTURER AND LOCAL DEALER WERE NOT YET NOTIFIED OF THE FAILURES. THE FAILURE MILEAGE WAS 70,000. ## VIN PASSED ## MERCEDES-BENZ 2012 C300 ##

04/20/2021
Components: TIRES
Incident Date: 07/15/2020
Crash: No
Fire: No
Summary

TIRE BRAND: SUMITOMO TIRE LINE: HTR A/S P02 TIRE SIZE: 225/40R18 92W COMPONENT: BUBBLE IN TREAD AREA, NOT SIDEWALL DOT NUMBER: LM6R2916 AND LM6R2416 TWO FRONT TIRES WERE PUCHASED NEW FROM AMAZON.COM IN MAY OF 2017 AND WERE IMMEDIATELY INSTALLED AND PUT INTO SEVICE. THERE WERE APPROXIAMATELY 30K MILES ON THE TIRES. THE FIRST FRONT TIRE FAILED IN JULY OF 2020 (LM6R2916) AND THE SECOND FRONT TIRE FAILED IN APRIL OF 2021 (LM6R2416). NO SPECIFIC EVENTS LED TO THE FAILURE OF EACH TIRE AND OCRRUED DURING NORMAL DRIVING. THE FIRST TIRE STARTED MAKING A WEIRD WOBBLING NOISE AT HIGHWAY SPEEDS. INSPECTION REAVEALED ON LARGE BUBBLE ON THE INNER PORTION OF THE TREAD. THE SECOND TIRE FAILURE OCCURRED AFTER STRANGE NOISES AS IF A ROCK WAS STUCK IN THE TIRE. INSPECTION REVEALED A SMALL BUBBLE FORMING ON THE INNER TREAD. ALL FOUR TIRES WERE REPLACED. A WARRANTY CLAIMED WAS ATTEMPTED WITH SUMITOMO. THEY REFUSED TO HONOR A WARRANTY AND TOLD ME THE VENDOR WOULD TAKE CARE OF THE WARRANTY CLAIM. AMAZON.COM REFUNDED THE PURCHASE PRICE.

04/16/2021
Components: FUEL/PROPULSION SYSTEM
Incident Date: 08/04/2020
Crash: No
Fire: No
Vehicle Identification Number: WDDGF4HB0CR******
Summary

P0002 FUEL VOLUME REGULATOR CONTROL CIRCUIT RANGE/PERFORMANCE MERCEDES C250, IF I'M EXPERIENCING A LACK OF POWER WHEN I PRESS THE GAS PEDAL AND I'M GETTING A P0002 CHECK ENGINE LIGHT, THERE'S A HIGH PROBABILITY THAT I WILL NEED A NEW HPFP HIGH PRESSURE FUEL PUMP.

03/01/2021
Components: ENGINE,FUEL/PROPULSION SYSTEM
Incident Date: 03/01/2021
Crash: No
Fire: No
Vehicle Identification Number: WDDGF4HB4CR******
Summary

WHEN ACCELERATING TO PASS ON HIGHWAY CAR SUDDENLY GOES INTO LIMP MODE AND LOSSES POWER THIS IS DANGEROUS AT 70 PLUS MILES PER HOUR, ECM CODE READS P0002 HIGH PRESSURE FUEL REGULATOR FAILURE, CHECK ENGINE LIGHT WILL STAY ON UNTIL CAR HAS BEEN SHUT OFF FOR LONGER THAN TEN MINUTES OR IF YOU HAVE A SCANNER YOU CAN ERASE CODE AND DRIVE THE CAR NORMAL, NO PASSING. THIS HAS ALSO HAPPEN PULLING OUT FROM A STOP LIGHT CAR HAS BUCKLE WITH IMMEDIATE POWER LOSS AND WILL ONLY CREAK UP IN LIMP MODE JUST ENOUGH TO GET YOU HOME. I AM A WELL SEASON MECHANIC WITH OVER 20 YEARS EXPERIENCE AND THIS IS ABSOLUTELY DANGEROUS. PLEASE DON'T WAIT UNTIL SOMEONE GETS HURT OR KILLED BY THIS WHICH IS A KNOWN ISSUE GOING BACK BEFORE 2012. THIS HAPPENED 3 TIMES THIS AST WEEK AND TODAY.

01/29/2021
Components: FUEL/PROPULSION SYSTEM
Incident Date: 01/11/2021
Crash: No
Fire: Yes
Vehicle Identification Number: WDDGJ7HB9CF******
Summary

EXTREMELY DANGEROUS FUEL LEAK - FUEL STARTED TO LEAK FROM THE TOP OF THE GAS TANK, INSIDE THE CAR FROM UNDER THE DRIVER SIDE REAR PASSENGER SEAT. VEHICLE WAS TAKEN TO CLOSEST SHOP AVAILABLE WHEN HEAVY FUEL SMELLS WERE NOTICED INSIDE VEHICLE WHILE DRIVING. A LOCAL TIRE SHOP, HAMIL FIRESTONE, LOOKED UNDER THE CAR AND IDENTIFIED THAT FUEL WAS LEAKING DOWN THE FRAME TO THE ROAD. SOMEHOW GASOLINE WAS ACTUALLY LEAKING FROM INSIDE THE CAR. I CONTACTED MERCEDES CORP IMMEDIATELY AND THEY SENT A TOW TRUCK TO COLLECT THE VEHICLE. I WAS TOLD THAT DUE TO THE NATURE OF THE ISSUE IT WAS EXTREMELY DANGEROUS TO DRIVE THE CAR. MERCEDES SAID THAT DESPITE THE CAR BEING OUT OF WARRANTY, SOMETHING LIKE THIS WOULD GO TO "UPPER MGMT" FOR REVIEW AND SHOULD BE TAKEN CARE OF BY MERCCEDES. NOW THE VEHICHLE IS STILL AT THE LOCAL MERCEDES DEALERSHIP WHERE THE HAVE CONFIRMED AN ISSUE WITH THE FUEL PUMP AND SEALS, AND THAT THE CAR IS DEFINETLY LESKING FUEL OUT ONTO THE ROAD.... BUT DESPITE A RECALL ON ALMOST EVERY OTHER 2012 MODEL CAR FOR THE SAME ISSUE, THEY ARE SAYING BECAUSE THIS VIN IS NOT INCLUDED IT DOESN'T MATTER THAT IT IS DOING THE SAME THING. THEY WANT ME TO PAY FOR THE REPAIR. I EXPLAINED THAT I OR MY CHILDREN, OR EVEN ALL OF US COULD HAVE BEEN INVOLVED IN A FATAL CAR FIRE DUE TO THE ISSUE!!! MERCEDES DIRECT RESPONSE WAS, "THAT IS THE RISK OF DRIVING A VEHICLE OUT OF WARRANTY." UNACCEPTABLE!!!

01/25/2021
Components: SUSPENSION,STRUCTURE
Incident Date: 01/15/2021
Crash: No
Fire: No
Vehicle Identification Number: WDDGF8BB7CA******
Summary

REAR SUBFRAME (AS RECALLED IN PREVIOUS YEARS) WAS COMPLETED CORRODED - FAILED VIRGINIA INSPECTION - IN SUCH POOR SHAPE THAT ENTIRE SUBFRAME HAD TO BE REPLACED - CORROSION RIDDLED THE PIECE SO THAT HUGE HOLES RESULTED IN NO POSSIBILITY OF WELDING TO FIX/SUPPLEMENT WEAKNESS - AUTO REPAIR PLACE HAD NOT SEEN SUCH A WEAK FRAME IN SUCH A RELATIVELY NEW CAR. LUCKILY - NO ACCIDENT OCCURED BUT COULD EASILY HAVE OCCURRED DUE TO CORROSION. NO OTHER PART OF VEHICLE WAS CORRODED - SO PART WAS MANUFACTURED INCORRECTLY (NO CORROSION CONTROL?/SHIPMENT FROM GERMANY ISSUE?) - MERCEDES BENZ HAS RECALL FOR THIS PART IN PREVIOUS MODEL YEARS - PICTURES OF SUBFRAME AVAILABLE UPON DEMAND

12/30/2020
Components: POWER TRAIN,ENGINE,FUEL/PROPULSION SYSTEM
Incident Date: 12/25/2020
Crash: No
Fire: No
Vehicle Identification Number: WDDGF4HB0CR******
Summary

I HAVE BEEN HAVING ISSUES WITH MY VEHICLE SINCE I PURCHASED IT. STARTING WITH ME NOT HAVING ENOUGH POWER FROM A START, IN AN ATTEMPT TO GAIN ENOUGH POWER TO DRIVE AT A SAFE SPEED FROM THE START, AS IF THE VEHICLE LAGS & NO MATTER THE GASOLINE OR SERVICE, THE PROBLEM NEVER CORRECTS. WHEN I'M TRYING TO GAIN SPEED TO MAINTAIN WITH THE FLOW OF TRAFFIC SAFELY THE VEHICLE LAGS NOTABLY BEFORE GAINING SPEED. I'M NOW HAVING TO REPLACE THE ENGINE BC THE OIL COOLANT HOSE BURST WHILE I WAS DRIVING ON THE HIGHWAY WITH MY CHILD IN THE CAR. MY CHECK ENGINE LIGHT ACTIVATED BUT THE ONLY NOTICE DISPLAYED ON THE DASH WAS THE ENGINE COOLANT WHEN IT WAS LOW. WHEN THE HOSE BURST WHILE I WAS DRIVING ABOUT 60MPH I HEARD A POP SOUND UNDER THE HOOD, SAW SMOKE COMING FROM THE EXHAUST, THEN A CLANKING NOISE UNDER THE HOOD THAT GOT LOUDER & LOUDER UNTIL I WAS ABLE TO PULL OFF OF THE HIGHWAY, & THEN I NOTICED A VERY LARGE AMOUNT OF OIL ON THE GROUND THAT LEFT A TRAIL ALONG THE GROUND FROM MY VEHICLE. THAT WAS VERY DANGEROUS AS MY VEHICLE LOST POWER DURING THAT INCIDENT. I'M TOLD BY THE MECHANIC, THE ENGINE HAS TO BE REPLACED. THIS HAPPENED WITHOUT A WARNING. THE MERCEDES BENZ IS SUPPOSED TO BE A SAFE & RELIABLE LUXURY VEHICLE & NOT A NIGHTMARE TO HAVE FOR THE OWNER.

12/21/2020
Components: SERVICE BRAKES
Incident Date: 12/21/2020
Crash: No
Fire: No
Vehicle Identification Number: WDDGF4HB2CA******
Summary

AT ABOUT 40,000 MILES THE PARKING BRAKE BEGAN STICKING AND WAS DIFFICULT TO RELEASE. THIS WAS REPLACED UNDER WARRANTY. IT BEGAN HAPPENING AGAIN . I SPOKE TO THE MERCEDES USA AND THEY SAID I WOULD HAVE O PAY TO REPLACE IT. I BELIEVE THIS PART IS DEFECTIVE.

11/22/2020
Components: AIR BAGS
Incident Date: 11/07/2020
Crash: Yes
Fire: No
Vehicle Identification Number: WDDGF4HB0CA******
Summary

PLEASE ALLOW THIS TO SERVE AS A LIMITED NOTICE TO I) MERCEDES-BENZ AG, II) MBUSA AND III) DAIMLER AG OF A NEW TAKATA AIRBAG INFLATOR RUPTURE FOR TREAD COMPLIANCE PURPOSES. THE SUBJECT VEHICLE IS A 2012 MERCEDES-BENZ C250W,VIN#: ***************** (THE 'VEHICLE'). I HAVE THE PRIVILEGE OF REPRESENTING TWO INDIVIDUALS WHO WERE SEVERELY INJURED ON 11/7/2020 WHEN THE PASSENGER-SIDE TAKATA AIRBAG INSTALLED IN THE VEHICLE IMPROPERLY RUPTURED DURING A CRASH EVENT DEPLOYMENT. THE VEHICLE WAS IN MOTION AT THE TIME OF THE RUPTURE. DUE TO THE VIOLENT EXPLOSION OF THE INFLATOR MODULE, THE INFLATOR'S IGNITER CAPS AND HOUSING BLEW APART AND STRUCK THE PASSENGER, A YOUNG FEMALE, IN THE FACE AND HEAD WITH LETHAL VELOCITY. THE INCIDENT OCCURRED IN PINELLAS COUNTY, FLORIDA. THE YOUNG FEMALE PASSENGER HAS BEEN HOSPITALIZED FOR 2 WEEKS WITH SEVERE INJURIES AND MULTIPLE SURGICAL PROCEDURES. HER CURRENT INJURIES INCLUDE BUT ARE NOT LIMITED TO, LOSS OF VISION IN HER LEFT EYE, COGNITIVE TRAUMA, FACIAL PARALYSIS AND DIMINISHED HEARING CAPACITY IN BOTH EARS: AS SHOWN BELOW, THE PASSENGER-SIDE AIRBAG MODULE BLEW APART (AS WE HAVE SEEN IN MULTIPLE PASSENGER-SIDE TAKATA BAGS)'DUE TO THE LARGE AMOUNT OF AMMONIUM NITRATE PROPELLANT USED IN THIS MODEL FOR DEPLOYMENT. THE BELOW IMAGES SHOW PIECES OF THE INFLATOR MODULE POST-EXPLOSION, INCLUDING THE INFLATOR MESH, HOUSING AND IGNITER CAPS FROM STAGE 2 SEPARATION. ## VIN PASSED ## 2012 MERCEDES-BENZ C250W ##*DT*DT*JB *TR

11/11/2020
Components: AIR BAGS
Incident Date: 11/11/2020
Crash: No
Fire: No
Vehicle Identification Number: WDDGF4HB9CA******
Summary

MY MERCEDES HAS A RECALL FOR THE TAKATA AIR BAGS. I DO NOT LIVE IN CLOSE PROXIMITY TO A MERCEDES DEALERSHIP. I HAVE SPOKEN TO THE DEALERSHIP IN ORANGE PARK, FL WHICH IS AROUND 85 MILES AWAY. I HAVE, ALSO, SPOKEN TO MERCEDES CUSTOMER CARE. NEITHER WILL ASSIST IN HAVING MY CAR PICKED UP AND TAKEN TO THE DEALERSHIP OR ARE THEY OFFERING ANY ASSISTANCE IN REMOVING A BARRIER TO HAVE THE AIR BAG REPLACED. I UNDERSTAND THIS IS AN IMPORTANT RECALL BUT HOW DO I COMPLY AND MITIGATE RISK OF INJURY IF MERCEDES IS NOT WILLING TO HELP CAR OWNERS WHO LIVE IN RURAL AREAS? PLEASE ADVISE.

10/12/2020
Components: ELECTRICAL SYSTEM
Incident Date: 10/11/2020
Crash: No
Fire: No
Vehicle Identification Number: WDDPK5HAXCF******
Summary

PARKED CAR IN STRIP MALL TO BUY LUNCH & TURNED OFF IGNITION.LOCKED CAR. RETURNED, OPEN D DOOR WITH KEYLESS ENTRY BUT CAR WOULD NOT START. TRIED WITH KEY. STILL WOULD NOT START. CALL AAA FOR JUMP. CAR WOULD NO START-DIDN'T NEED JUMP-BATTERY OK. KEY IN IGNITION BUT CAR WOULD NOT START. ALL BATTERIES WORKING IN KEY. HAD TO GET TOW TO TAKE CAR TO DEALERSHIP. MERCEDES SENT A TECHNICIAN TO GIVE ME A JUST, TOLD I DIDN'T NEED IT. TECH FOULS THAT OUT WHEN HE TRIES TO JUMP CAR. NOTHING HAPPENED BECAUSE CAN'T TURN ON IGNITION OR PUT CAR IN NEUTRAL. HAD TO WAIT 4 HRS FOR A TOW WITH A BACK LIFT ( I PARKED FRONT END FIRST. REAR FACING PARKING LOT. (4 TOW TRUCKS DISPATCHED BUT WHEN THEY SPOKE TO ME I TOLD THEM, LIKE I TOLD THE PERSON WHO DISPATCHED THEM THAT MY CAR WAS PARKED WITH REAR FACING PARKING LOT.) STILL WAITING TO FIND OUT WHY CAR WOULD NOT START WITH KEY. EVERYTHING ELSE WORKING.

10/09/2020
Components: SUSPENSION
Incident Date: 10/04/2020
Crash: No
Fire: No
Vehicle Identification Number: WDDGF8BB1CR******
Summary

DRIVING LOW SPEED IN TOWN IN FAIR WEATHER AND HIT BRAKES, NOISE AND STRANGE "LOOSENESS" IN BACK END. HAD NEARBY SERVICE STATION INSPECT AND REAR SUB FRAME HAD RUSTED OUT, SEARCHED AND FOUND MULTIPLE REPORTS OF EXACT ISSUE. CONFIRMED W/ LOCAL MB DEALER KNOWN ISSUE AND THEY ARE SEEING ABOUT 1 MONTH NOW.

09/12/2020
Components: ENGINE,FUEL/PROPULSION SYSTEM
Incident Date: 01/07/2020
Crash: No
Fire: No
Vehicle Identification Number: WDDGF4HB1CR******
Summary

COLD ENGINE VEHICLE JERKING I TOOK IT TO MERCEDES OF FORT MYERS FL AND THEY TOLD ME THAT THEY COULDN'T FIND THE PROBLEM AND I TOOK IT TO SO MANY OTHER PLACES AND STILL CAN'T FIND IT I'M JUST WONDERING IF IT COULD BE A RECALL

09/09/2020
Components: AIR BAGS
Incident Date: 09/09/2020
Crash: No
Fire: No
Vehicle Identification Number: WDDGF8AB4DR******
Summary

TL* TAKATA RECALL. THE CONTACT OWNS A 2012 MERCEDES-BENZ C300. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 19V010000 (AIR BAGS) HOWEVER, THE PART TO DO THE REPAIR WAS NOT YET AVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER HAD EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. AN UNKNOWN DEALER WAS CONTACTED AND CONFIRMED THAT PARTS WERE NOT YET AVAILABLE. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE. ## VIN PASSED ## MERCEDES-BENZ C300 2012 ##

09/09/2020
Components: ENGINE
Incident Date: 08/31/2020
Crash: No
Fire: No
Vehicle Identification Number: WDDGF4HBXCR******
Summary

2012 C250 PURCHASED NEW FROM A DEALER. RATTLING ON STARTING ENGINE AND CHECK ENGINE LIGHT IS ON. SPOKE WITH MY MECHANIC AND IT IS DUE TO FAULTY CAMSHAFT ADJUSTERS. REPAIR WILL COST $5000 PLUS AND INVOLVES REPLACING THE CAMSHAFT ADJUSTERS, TIMING CHAIN AND SPROCKETS. THIS PROBLEM JUST STARTED 10 DAYS AGO WITH APPROXIMATELY 38,000 MILES ON THE ODOMETER. SEEMS TO BE A WELL KNOWN PROBLEM AND NOT AN EXPENSE I CAN REALLY AFFORD ON REDUCED INCOME DUE TO COVID LOCKDOWN. I AM VERY WORRIED ABOUT DRIVING THIS CAR AS THIS PROBLEM CAN RESULT IN CATASTROPHIC ENGINE FAILURE AND I AM REGULARLY ON THE FREEWAY. DRIVING THIS CAR IS NO LONGER SAFE. I PURCHASED A MERCEDES THINKING THEIR REPUTATION FOR SAFETY, QUALITY AND ENGINEERING WOULD PRECLUDE SUCH ISSUES.

09/02/2020
Components: STEERING,SUSPENSION,FUEL/PROPULSION SYSTEM
Incident Date: 08/03/2020
Crash: No
Fire: No
Vehicle Identification Number: WDDGF8BB1CA******
Summary

THE REAR SUBFRAME HAS CORRODED AROUND THE AREAS WHERE THE TRAILING ARM AND CONTROL ARM MEET THE SUBFRAME ON BOTH SIDES OF THE VEHICLE, AND HAS DISINTEGRATED AROUND THE DRIVERS SIDE REAR TRAILING ARM CAUSING IT TO HAVE DETACHED, ALONG WITH A PIECE OF THE SUBFRAME. THE METAL OF THE SUBFRAME IS DISTORTED AROUND THE AREA OF THE BREAK. THE DETACHED TRAILING ARM AND PIECE OF SUBFRAME ARE NOW MAKING CONTACT WITH THE FUEL TANK AS WELL. THE FUEL TANK COULD HAVE EASILY RUPTURED AND IGNITED WHEN THIS CAR WAS STILL IN OPERATION, AS THIS CAR WAS DRIVEN FOR SEVERAL DAYS BEFORE THE MANUFACTURING DEFECT WAS DISCOVERED. THE FAILURE HAPPENED WHEN COMING TO A GENTLE STOP FROM 20-30 MILES PER HOUR ON A STRAIGHT ROAD. THERE WAS A LOUD SNAPPING NOISE FROM THE DRIVERS SIDE REAR. THIS CAR HAD 92,000 MILES AT TIME OF THE STRUCTURAL FAILURE AND HAS BEEN REGULARLY SERVICED, EXCLUSIVELY AT MERCEDES-BENZ. MERCEDES-BENZ USA CUSTOMER SERVICE IS UNABLE TO OFFER ANY ASSISTANCE. THIS EXACT ISSUE HAS LED TO A RECALL OF THE SAME MODEL IN CANADA, AND THERE ARE COUNTLESS NHTSA REPORTS DESCRIBING SIMILAR STRUCTURAL FAILURES. MERCEDES-BENZ USA IS AWARE OF THIS ISSUE AND IS ALSO AWARE THAT THERE IS A RECALL IN CANADA, BUT HAS MADE IT CLEAR THAT GOODWILL WILL NOT BE EXTENDED.

08/31/2020
Components: AIR BAGS
Incident Date: 08/01/2017
Crash: No
Fire: No
Vehicle Identification Number: WDDGF8BB5CR******
Summary

TL* TAKATA RECALL. THE CONTACT OWNS A 2012 MERCEDES-BENZ C300. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 19V010000 (AIR BAGS) HOWEVER, THE PART TO DO THE RECALL REPAIR WAS UNAVAILABLE. THE CONTACT REACHED OUT TO MERCEDES-BENZ OF MASSAPEQUA (101 SUNRISE HWY, AMITYVILLE, NY 11701, (631) 213-2023) WHERE IT WAS CONFIRMED THAT THE PART WAS NOT YET AVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. PARTS DISTRIBUTION DISCONNECT.

08/29/2020
Components: STEERING,ELECTRICAL SYSTEM
Incident Date: 08/25/2020
Crash: No
Fire: No
Vehicle Identification Number: WDDGF8BBXCR******
Summary

MY VEHICLE AND MANY OTHER MERCEDES BENZ MODELS SUFFER A FAILED ELECTRONIC IGNITION SWITCH AND ELECTRONIC STEERING LOCK. THIS IS A KNOWN DEFECT AMONGST MANY MODELS/YEARS OF MERCEDES BENZ VEHICLES AND ONLY A DEALER CAN REPAIR. THE COST OF REPAIR IS $1,900. THE CAUSES THE VEHICLES TO BE UNABLE TO START, AND VERY CLEARLY, A MANUFACTURER DEFECT.

08/28/2020
Components: AIR BAGS
Incident Date: 12/01/2012
Crash: No
Fire: No
Vehicle Identification Number: WDDGF4HB4CR******
Summary

AIR BAG HAS NOT BEEN REPLACED

08/19/2020
Components: ENGINE
Incident Date: 08/15/2020
Crash: No
Fire: No
Vehicle Identification Number: WDDGJ4HB5CF******
Summary

I WAS DRIVING A OF MAYBE TEN MINUTES ON THE HIGHWAY . AS SOON AS I WAS OFF THE HIGHWAY ; THE VEHICLE SUDDENLY STOPPED WITHOUT WARNING OF A CHECK ENGINE LIGHT .(MALFUNCTION). DAYS BEFORE THAT THE VEHICLE WAS SERVICED AT A MERCEDES BENZ DEALERSHIP WITHOUT ANY ISSUES. AFTER THEIR RESEARCH I'VE BEEN TOLD THAT I NEED A NEW ENGINE . THERE ARE COMPLAINTS AFTER COMPLAINTS LISTED ONLINE IN REGARDS TO ENGINE FAILURE, CAM SHAFT ADJUSTERS ETC. THIS IS SOMETHING THAT CLEARLY NEEDS TO BE HANDLED . THIS COULD HAVE CAUSED A LIFE THREATENING SITUATION.

08/11/2020
Components: AIR BAGS
Incident Date: 02/06/2019
Crash: No
Fire: No
Vehicle Identification Number: WDDGF8BB0CF******
Summary

TL* TAKATA RECALL. THE CONTACT OWNS A 2012 MERCEDES-BENZ C300. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 17V017000 (AIR BAGS) HOWEVER, THE PART NEEDED FOR THE REPAIR WAS NOT AVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE DEALER WAS NOT CONTACTED. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.

08/10/2020
Components: UNKNOWN OR OTHER
Incident Date: 08/04/2020
Crash: No
Fire: No
Vehicle Identification Number: WDDGF8BB3CA******
Summary

MY VEHICLE STARTED TO PULL LEFT WHEN BRAKING. HAD ALL BRAKES REPLACED AND PULLING CONITNUED. AFTER FURTHER REVIEW, FOUND OUT THAT THE REAR CROSSMEMBER / SUB-FRAME WAS ROTTED ON THE DRIVER SIDE. WHEN BRAKING, THE REAR DRIVER SIDE WHEEL SHIFTS. YOU CAN SEE THE REAR CALIPER MOVE UP. THE PROBLEM IS THAT THE SUBFRAME IS SO ROTTED THAT IT SHIFTS THE ARMS COMING OFF OF IT (EITHER TRAILING OR TORQUE ARM), CAUSING A DANGEROUS SHIFT IN THE BRAKE/WHEEL. CALLED MERCEDES CUSTOMER SUPPORT AND ALL THEY OFFERED WAS A SMALL DISCOUNT ON THE FULL REPAIR COST, WHICH OF COURSE IS ALREADY OVERPRICED. MY VEHICLE IS 8 YEARS OLD, GARAGE KEPT, ORIGINAL OWNERS, AND ONLY HAS ABOUT 45,000 MILES ON IT. NOTHING ELSE ON THE CAR IS ROTTED. THIS IS OBVIOUSLY A QUALITY CONTROL ISSUE BY THE MANUFACTURER. UPON FURTHER REVIEW, THIS IS A COMMON PROBLEM FOR 2008-2015 MERCEDES VEHICLES.

07/20/2020
Components: AIR BAGS
Incident Date: 01/18/2019
Crash: No
Fire: No
Vehicle Identification Number: WDDGJ4HB9CF******
Summary

I RECEIVED A RECALL NOTICE IN JANUARY 2019 TO REPLACE MY PASSENGER SIDE AIRBAG MODULE AS THE DEFECT MAY CAUSE THE AIRBAG TO EXPLODE. THE NHTSA RECALL NUMBER IS 19V010. I HAVE CALLED THE LOCAL DEALERSHIP NUMEROUS TIMES AND THEY STILL DO NOT HAVE THE PARTS AVAILABLE. PLEASE ADVISE.

07/01/2020
Components: AIR BAGS
Incident Date: 09/01/2019
Crash: No
Fire: No
Vehicle Identification Number: WDDGF8BB1CA******
Summary

TL* TAKATA RECALL. THE CONTACT OWNS A 2012 MERCEDES-BENZ C300. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 19V010000 (AIR BAGS). MERCEDES BENZ OF CHANTILLY LOCATED AT 14841 STONECROFT CENTER CT, CHANTILLY, VA 20151, WAS CONTACTED AND THE CONTACT WAS INFORMED THAT PARTS WERE NOT YET AVAILABLE FOR THE RECALL REPAIR. THE CONTACT STATED THAT THE MANUFACTURER HAD EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.

07/01/2020
Components: ENGINE
Incident Date: 06/25/2020
Crash: No
Fire: No
Vehicle Identification Number: WDDGF4HB4CR******
Summary

IN A MERCEDES BENZ C250 2012-2014 THERE HAS BEEN MANY REPORTS ACROSS THE UNITED STATES WHERE CAMSHAFT ADJUSTERS+TIMING CHAIN COMPONENTS FAIL/BREAK. THIS IS A HIGHLY RISK AND SAFETY MATTER THAT NEEDS TO BE ADDRESSED BY MERCEDES BENZ AS RECALL. BEING NEWER MODEL CARS, THE TIMING CHAIN AND CAMSHAFT ADJUSTERS SHOULD NOT FAIL. NOT EVEN AT 100K MILES. SOME OF THESE MODELS HAS HAD THEIR CAMSHAFT ADJUSTERS+ TIMING CHAIN FAIL AT 46K MILES. WHY IS MERCEDES NOT OWNING UP TO THESE FACTORY FAULTS? WHY ARE NEW MODELS THAT ARE NOT EVEN 10 YEARS OLD HAVE THIS KIND OF ISSUE? THIS DEFECT CAN CAUSE MAJOR ACCIDENTS ON THE ROAD. CAUSE YOU GO AT HIGHWAY/FREEWAY SPEED 60 MPH AND YOUR TIMING CHAIN BREAKS, YOU CAN CAUSE A MAJOR ACCIDENT WITH OTHER CARS, AND INJURE YOUR OWN SELF AND PASSENGERS. CAN YOU IMAGINE FOR THOSE WHO HAVE BABIES AND DRIVE THESE VEHICLES. WHY IS A HUGECOMPANY LIKE MERCEDES NOT OWNING UP TO THESE DEFECTS? INSTEAD THEY WANT TO CHARGE $4,000-$8,000 TO GET THIS REPAIR DONE. EVEN IF YOU HAVE WARRANTY THEY STILL HESITATE ON GETTING THIS REPAIR DONE. I JUST WANT TO BE HEARD BECAUSE BEING ONE OF THE MANY REPORTS WITH THIS ISSUE ON THESE VEHICLES, IT'S CONCERNING TO SEE MANY OF THESE VEHICLES STILL OUT ON THE ROAD. WHEN THESE PARTS HAVE ARE FAILING, YOU WILL GET A CHECK ENGINE LIGHT THAT READS "P034062" CAMSHAFT POSITION SENSOR BANK 1 ELECTRICAL FAILURE" AFTER GETTING DIAGNOSED BY MANY SHOPS, AND EVEN MERCEDES BENZ DEALER ALL THE TEST SAY THE WIRING AND EVERYTHING ELSE IS OK. CAMSHAFT ADJUSTERS ARE FAILING WILL NEED REPLACING + TIMING CHAIN & TENSIONER. BUT WHY ON SUCH A NEWER CAR? IT SHOULD RUN ABOUT 200K MILES UNTIL IT NEEDS A NEW TIMING CHAIN. CARS BEING SERVICED AT CORRECT INTERVAL & BEING WELL MAINTAINED. THIS SHOULD NOT BE A ISSUE. ENGINE WHEN START UP WILL RATTLE. IT WILL SOUND LIKE ENGINE IS FALLING APART. PLUS CAR WILL RUN REALLY ROUGH.

06/08/2020
Components: AIR BAGS
Incident Date: 04/01/2020
Crash: No
Fire: No
Vehicle Identification Number: WDDGJ4HB2CF******
Summary

TL* TAKATA RECALL. THE CONTACT OWNS A 2012 MERCEDES-BENZ C250. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 19V010000 (AIR BAGS). THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE CONTACT CALLED MERCEDES-BENZ OF RALEIGH (5607 CAPITAL BLVD, RALEIGH, NC 27616 (919) 573-5050) AND MERCEDES-BENZ OF DURHAM (110 KENTINGTON DR, DURHAM, NC 27713, (919) 794-7077) WHERE IT WAS CONFIRMED THAT PARTS WERE NOT AVAILABLE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. THE MANUFACTURER WAS NOT MADE AWARE OF THE ISSUE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.

06/04/2020
Components: AIR BAGS
Incident Date: 02/04/2019
Crash: No
Fire: No
Vehicle Identification Number: WDDGF8BB3CA******
Summary

I HAVE AN AIRBAG RECALL THAT THE DEALER KEEPS PUTTING OFF. I UNDERSTAND THIS IS A DANGEROUS RECALL AND I NEED TO GET IT FIXED! *TR

04/23/2020
Components: AIR BAGS
Incident Date: 02/06/2019
Crash: No
Fire: No
Vehicle Identification Number: WDDGF8BB5CA******
Summary

TL* TAKATA RECALL. THE CONTACT OWNS A 2012 MERCEDES BENZ C300. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 19V010000 (AIR BAGS) HOWEVER THE PART TO DO THE RECALL REPAIR WAS NOT AVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE VEHICLE WAS TAKEN TO MERCEDES BENZ OF BILLINGS (3045 KING AVE W, BILLINGS, MT 59102), AND WAS REJECTED TO BE SERVICED DUE TO THE PART NOT BEING AVAILABLE. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE AND INFORMED THE CONTACT THAT PART WOULD BE AVAILABLE AUGUST OF 2020. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.

04/15/2020
Components: AIR BAGS
Incident Date: 01/18/2019
Crash: No
Fire: No
Vehicle Identification Number: WDDGF8BB2CR******
Summary

TL* TAKATA RECALL. THE CONTACT OWNS A 2012 MERCEDES-BENZ C300. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 19V010000 (AIR BAGS) HOWEVER, THE PART NEEDED FOR THE REPAIR WAS NOT AVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE CONTACT CONTACTED MERCEDES-BENZ OF JACKSONVILLE LOCATED AT (10231 ATLANTIC BOULEVARD, JACKSONVILLE, FL 32225 (855) 979-0550) WHERE IT WAS CONFIRMED THAT THE REMEDY PART WAS NOT AVAILABLE. THE MANUFACTURER WAS NOT CONTACTED AND MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.

04/14/2020
Components: AIR BAGS
Incident Date: 04/14/2020
Crash: No
Fire: No
Vehicle Identification Number: WDDGF4HB4CR******
Summary

TL* TAKATA RECALL. THE CONTACT OWNS A 2012 MERCEDES BENZ C250. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 17V017000 (AIR BAGS) HOWEVER, THE PARTS TO DO THE RECALL REPAIR WAS NOT YET AVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. MERCEDES-BENZ OF SALT LAKE CITY (575 S STATE ST, SALT LAKE CITY, UT 84111) WAS CONTACTED AND CONFIRMED THE PARTS WERE NOT AVAILABLE FOR THE RECALL REPAIR. THE MANUFACTURER WAS NOT NOTIFIED OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE. *BF CONSUMER STATED HE HAS CALLED THE DEALER NUMEROUS OF TIMES.*JB

03/23/2020
Components: SUSPENSION
Incident Date: 05/01/2015
Crash: No
Fire: No
Vehicle Identification Number: WDDGF4HB3CA******
Summary

THE AIR SUSPENSION IS FAULTY AND LEAKS. I HAVE HAD THE SINCE 2013 AND THE SUSPENSION HAS BEEN REPLACED ON ALL FOR WHEELS WITHIN DAYS OF EACH OTHER. COSTING THOUSANDS OF DOLLARS IN PARTS AND LABOR.

03/19/2020
Components: AIR BAGS
Incident Date: 03/18/2019
Crash: No
Fire: No
Vehicle Identification Number: WDDGJ8JB5CF******
Summary

TL* TAKATA RECALL. THE CONTACT OWNS A 2012 MERCEDES BENZ C350. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 19V010000 (AIR BAGS) HOWEVER, THE PART TO DO THE RECALL REPAIR WAS NOT YET AVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER HAD EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. MERCEDES BENZ OF BUFFALO LOCATED AT (8185 MAIN STREET, WILLIAMSVILLE, NY 14221), CONFIRMED PARTS NOT AVAILABLE. THE MANUFACTURER WAS NOT MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.

03/10/2020
Components: AIR BAGS
Incident Date: 02/01/2019
Crash: No
Fire: No
Vehicle Identification Number: WDDGF8BB2CR******
Summary

TL* TAKATA RECALL. THE CONTACT OWNS A 2012 MERCEDES-BENZ C300. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 19V010000 (AIR BAGS). THE CONTACT STATED THAT BENZEL-BUSCH MOTOR CAR, AUTHORIZED MERCEDES-BENZ LOCATED AT (28 GRAND AVE, ENGLEWOOD, NJ 07631) EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS NOT MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. PARTS DISTRIBUTION DISCONNECT.

03/06/2020
Components: AIR BAGS
Incident Date: 03/12/2019
Crash: No
Fire: No
Vehicle Identification Number: WDDGF8BB8CR******
Summary

TL* THE CONTACT OWNS A 2012 MERCEDES BENZ C300. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 19V010000 (AIR BAGS) HOWEVER, THE PARTS TO DO THE RECALL REPAIR WAS UNAVAILABLE. CAROUSEL MOTORS LOCATED AT (809 IA-1, IOWA CITY, IA 52244) WAS CONTACTED AND CONFIRMED THAT THE PART WERE NOT AVAILABLE FOR THE RECALL REMEDY. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS NOT MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.

02/24/2020
Components: AIR BAGS
Incident Date: 03/01/2019
Crash: No
Fire: No
Vehicle Identification Number: WDDGF8BB1CR******
Summary

I RECEIVED A RECALL NOTICE FOR DEFECTIVE AIR BAGS IN MARCH 2019. I CONTACTED THE DEALER AND MANUFACTURER IMMEDIATELY. BOTH STATED THAT THEY DO NOT HAVE A REMEDY. TO DATE, NEITHER THE MANUFACTURER OR DEALER HAS MADE ANY EFFORT TO REPAIR THE DEFECT.

02/21/2020
Components: AIR BAGS
Incident Date: 09/22/2017
Crash: No
Fire: No
Vehicle Identification Number: WDDGF4HB7CA******
Summary

TL* TAKATA RECALL. THE CONTACT OWNS A 2012 MERCEDES BENZ C250. THE CONTACT RECEIVED A NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 17V017000 (AIR BAGS) AND STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME TO REPAIR THE VEHICLE. THE DEALER MERCEDES BENZ OF AUGUSTA, 3061 WASHINGTON ROAD, AUGUSTA, GA 30907, CONFIRMED PARTS WERE NOT AVAILABLE. THE MANUFACTURER WAS NOT NOTIFIED OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. PARTS DISTRIBUTION DISCONNECT.

02/13/2020
Components: ENGINE
Incident Date: 02/10/2020
Crash: No
Fire: No
Vehicle Identification Number: WDDGF4HB5CR******
Summary

MY CHECK ENGINE LIGHT CAME ON WHILE DRIVING AND I HAD IT CHECKED BY A MECHANIC, THE OBC CODE WAS P0340 CAMSHAFT ADJUSTER. MY VEHICLE HAS LESS THAN 100,000 MILES THE CAMSHAFT ADJUSTER SHOULD NOT NEED TO BE REPLACE UNTIL AROUND 250.000 MILES. OTHER OWNER'S OF 2012 C-250 HAVE EXPERIENCE THE CAME ISSUES. MERCEDES BENZ SHOULD TAKE NOTE OF POSSIBLE DEFECTED PARTS.

02/10/2020
Components: AIR BAGS
Incident Date: 01/01/2017
Crash: No
Fire: No
Vehicle Identification Number: WDDGF5HB2CA******
Summary

TL* TAKATA RECALL. THE CONTACT OWNS A 2012 MERCEDES BENZ C350. THE CONTACT STATED THAT THE RECALL NOTICE FOR NHTSA CAMPAIGN NUMBER 17V017000 (AIR BAGS) WAS RECEIVED. AFTER CONTACTING THE LOCAL DEALER MERCEDES BENZ OF CATONSVILLE (6631 BALTIMORE NATIONAL PIKE, CATONSVILLE MD) AND THE MANUFACTURER THE CONTACT WAS INFORMED THAT THE PARTS NEEDED FOR THE RECALL REPAIRS WERE STILL NOT AVAILABLE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. THE VIN TOOL CONFIRMS PARTS NOT AVAILABLE.

02/04/2020
Components: ENGINE
Incident Date: 02/04/2020
Crash: No
Fire: No
Vehicle Identification Number: WDDGF4HB3CR******
Summary

TIMING CHAIN TENSIONER ALL OIL CHANGES WERE DONE PERFECTLY WITH THE CORRECT OIL AND ORIGINAL FILTER.

02/04/2020
Components: ELECTRICAL SYSTEM
Incident Date: 01/31/2020
Crash: No
Fire: No
Vehicle Identification Number: WDDGF8BB6CR******
Summary

ESL SUDDEN FAILURE, APPARENTLY THIS IS A VERY COMMON FAILURE FOR THIS VEHICLE FOR YEARS NOW WITH NO ACTION TO RECALL OR ADDRESS THE DESIGN OF THIS PART. CAR IS IMMOBILIZED AND MUST BE TOWED, BUT ONLY TO DEALER WHO MUST PROGRAM THE PART BUT NOT SELL IT TO CUSTOMER OR OTHER SERVICE CENTER TO REPAIR OR REPLACE.

02/03/2020
Components: AIR BAGS
Incident Date: 01/02/2019
Crash: No
Fire: No
Vehicle Identification Number: WDDGF8BB8CR******
Summary

REC'D NOTIFICATION LTR OF FEB 2019 REGARDING RECALL ON AIR BAGS. NO FOLLOW UP ON REPAIR STATUS FOR 1 YEAR. DEALER HAS NO PARTS. THIS IS A SAFETY ISSUE I NEED STATUS AND WHAT ACTION BY MERCEDES IS FORTHCOMING. THANKS, [XXX] REDACTED TO PROTECT PERSONALLY IDENTIFIABLE INFORMATION PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6) *CC

01/23/2020
Components: ENGINE
Incident Date: 01/03/2020
Crash: No
Fire: No
Vehicle Identification Number: WDDGF8BB8CA******
Summary

ON A 4 LANE BOULEVARD CLOSE TO HOME I PULLED OUT TO PASS A SLOW CAR AND NOTICED A CAR COMING UP FROM BEHIND AT A HIGH RATE. I PUSHED THE ACCELERATOR TO THE FLOOR, THE CAR STARTED ACCELERATING THEN LOST ALL POWER. THE ENGINE HAD CUT OFF AND ALL THE DASH LIGHTS WERE ON. I ROLLED TO A STOP, AS FAR OFF THE ROAD AS I COULD. AFTER A FEW SECONDS I RESTARTED THE CAR AND DROVE HOME. SIMILAR INCIDENTS CAN BE FOUND ON YOU TUBE BUT NOT FOR A C300. THE ONES I FOUND WERE FOR A C240 MERCEDES. THEY SAY THE PROBLEM IS DUE TO THE COMPUTER SHUTTING DOWN THE ENGINE BECAUSE IT CAN'T PROPERLY BALANCE THE FUEL TO AIR RATIOS. THIS SEEMS LOGICAL BECAUSE I HAVE NEVER HAD TO ACCELERATE LIKE THIS BEFORE. THIS COULD HAVE BEEN CATASTROPHIC IF I WOULD HAVE BEEN PULLING OUT INTO FAST TRAFFIC ON A BUSY HIGHWAY AND THE ENGINE SHUTS DOWN. NOW I 'M AFRAID IT WILL HAPPEN AGAIN. I JUST DON'T KNOW WHEN. ALL I CAN DO IS TRY NOT TO PRESS DOWN ON THE ACCELERATOR TOO FAR. THE DEALER SAID NOTHING WAS IN THE CAR'S COMPUTER MEMORY SO HE COULDN'T DO ANYTHING. I'M SUSPICIOUS OF THAT BECAUSE IF THEY ADMIT THERE IS A PROBLEM THEN THEY WOULD BE EXPECTED TO FIX IT. I THINK THEY KNOW THERE IS A PROBLEM BUT DON'T KNOW WHAT TO DO ABOUT IT.

01/14/2020
Components: AIR BAGS
Incident Date: 02/01/2019
Crash: No
Fire: No
Vehicle Identification Number: WDDGJ8JB9CF******
Summary

1 YEAR AFTER RECEIVING RECALL LETTER FOR TAKATA AIRBAG RECALL (PHASE 4). MERCEDES BENZ OF SAN DIEGO STILL WILL NOT REPLACE THE AIRBAG. THEY WILL NOT GIVE A DATE. THEY PROVIDED A TELEPHONE # FOR MERCEDES CORPORATE CUSTOMER CARE. THE MENU ITEMS FOR AIRBAG STATUS LEADS TO A CALL THAT IS NEVER ANSWERED AND/OR WILL EVENTUALLY DISCONNECT. DATE BELOW IS THE DATE OF THE ORIGINAL LETTER FROM MERCEDES. LAST CALL TO DEALERSHIP WAS 1/13/2020

01/12/2020
Components: UNKNOWN OR OTHER,ENGINE
Incident Date: 01/02/2020
Crash: No
Fire: No
Vehicle Identification Number: WDDGJ4HB3CF******
Summary

CHECK ENGINE LIGHT IS ON AND UPON QUICK ACCELERATION THE CAR MISFIRES AND BEGINS TO SHAKE. ALSO HAVING WATER COME THROUGH TOP FRAME WHEN IT RAINS

01/07/2020
Components: AIR BAGS
Incident Date: 03/01/2017
Crash: No
Fire: No
Vehicle Identification Number: WDDGF4HB1CR******
Summary

TL* TAKATA RECALL. THE CONTACT OWNS A 2012 MERCEDES-BENZ C250. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 17V017000 (AIR BAGS). THE CONTACT STATED THAT MERCEDES-BENZ OF ATHENS (LOCATED AT 1886 LUXURY DR, WATKINSVILLE, GA 30677, (706) 549-6585) AND CARLTON MOTORCARS INC. (LOCATED AT 2446 LAURENS RD, GREENVILLE, SC 29607, (864) 213-8000) EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS AWARE OF THE ISSUE AND STATED THAT THE PART WAS NOT AVAILABLE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. PARTS DISTRIBUTION DISCONNECT.

01/06/2020
Components: AIR BAGS
Incident Date: 01/06/2020
Crash: No
Fire: No
Vehicle Identification Number: WDDGF8BB1CA******
Summary

TL* THE CONTACT OWNS A 2012 MERCEDES-BENZ C300. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 19V010000 (AIR BAGS). THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. AN UNKNOWN DEALER WAS CONTACTED AND CONFIRMED THAT THE PARTS WERE NOT AVAILABLE FOR THE RECALL REMEDY. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE. THE CONTACT WAS NOT INFORMED WHEN THE PARTS WOULD BE AVAILABLE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.

12/20/2019
Components: AIR BAGS
Incident Date: 01/10/2017
Crash: No
Fire: No
Vehicle Identification Number: WDDGJ4HB4CF******
Summary

TL* TAKATA RECALL. THE CONTACT OWNS A 2012 MERCEDES-BENZ C250C. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 17V017000 (AIR BAGS). THE CONTACT CALLED MERCEDES-BENZ OF SAN ANTONIO AT 210-920-3237 (LOCATED AT 9600 SAN PEDRO AVE, SAN ANTONIO, TX 78216) AND WAS INFORMED THAT THE PARTS WERE NOT AVAILABLE. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE AND WAS NOT ABLE TO CONFIRM WHEN THE PARTS WERE TO BECOME AVAILABLE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. PARTS DISTRIBUTION DISCONNECT.

12/20/2019
Components: AIR BAGS
Incident Date: 03/01/2017
Crash: No
Fire: No
Vehicle Identification Number: WDDGF8BB2CA******
Summary

CANNOT GET LOCAL DEALER TO REPLACE DEFECTIVE PASSENGER SIDE AIRBAG. KEEP GETTING A RUN AROUND ON PART AVAILABILITY .

12/19/2019
Components: AIR BAGS
Incident Date: 12/19/2019
Crash: No
Fire: No
Vehicle Identification Number: WDDGF4HB4CR******
Summary

AIRBAGS NOT REPLACED!

12/14/2019
Components: STEERING,ELECTRICAL SYSTEM
Incident Date: 12/12/2019
Crash: No
Fire: No
Vehicle Identification Number: WDDGF4HB7CR******
Summary

THERE'S BEEN SEVERAL COMPLAINTS ON THE ELECTRONIC STEERING LOCK (ESL) GOING BAD. I EXPERIENCED THIS DANGER EXACT FAILURE. THE CAR JUST HIT 80,000 MILES AND THIS FAILURE HAPPENED. WHEN THERE ESL LOCKS, YOU CANNOT TURN ON THE CAR TO DO ANYTHING. I HAPPENED TO BE OUT OF TOWN AND I HAD TO GET MY CAR TOWED HOME WHICH COSTED ME OVER $400 AND DIVER THE STEERING WAS LOCKED THEY HAD TO USE SPECIAL DOLLIES TO TOW MY CAR. THE DEALERSHIP WAS GOING TO CHARGE ME $2200 TO DO THE REPAIR WHICH IS UNHEARD OF AND IT'S RIDICULOUS. THE VEHICLE WAS PARKED AND STATIONARITY. PUT THE KEY IN THE IGNITION AND NOTHING HAPPENS. I THOUGHT THE ISSUE WAS WITH THE IGNITION BUT IT'S THE STEERING LOCK SINCE IT WILL NOT UNLOCK. THE ISSUE APPEARS TO BE WITH THE MOTOR INSIDE OF THE UNIT FAILING.

12/10/2019
Components: AIR BAGS
Incident Date: 11/01/2019
Crash: No
Fire: No
Vehicle Identification Number: WDDGF8BB5CA******
Summary

MY VEHICLE WAS RECALLED FOR THE TAKATA AIRBAGS AND I HAVE BEEN TOLD BY MBZUSA IT WILL BE OVER A YEAR BEFORE THEY HAVE THE PARTS AVAILABLE TO FIX. TOTALLY UNACCEPTABLE.

12/09/2019
Components: AIR BAGS
Incident Date: 04/27/2019
Crash: No
Fire: No
Vehicle Identification Number: WDDGF8BB0CF******
Summary

AIR BAG RECALL NOT REPAIRED AND CAN RESULT IN FATALITY

12/05/2019
Components: AIR BAGS
Incident Date: 01/01/2017
Crash: No
Fire: No
Vehicle Identification Number: WDDGF8BB4CA******
Summary

MY PASSENGER SIDE BAG IS A TAKATA. I DRIVE FAMILY MEMBERS IN MY CAR AND I AM WORRIED FOR THEIR SAFETY. MERCEDES BENZ TELLS ME THEY DON'T HAVE A REPLACEMENT AIR BAG FOR ME. I MADE A COMMITMENT TO KEEP THIS CAR UNTIL IT NO LONGER RUNS AND I AM AFRAID TO DRIVE IT AND MORE IMPORTANTLY I FEEL THAT MANUFACTURERS SHOULD STAND BEHIND THEIR PRODUCT.

12/02/2019
Components: AIR BAGS
Incident Date: 03/01/2017
Crash: No
Fire: No
Vehicle Identification Number: WDDGF4HB3CR******
Summary

TL* THE CONTACT OWNS A 2012 MERCEDES-BENZ C250. THE CONTACT RECEIVED A RECALL NOTICE FOR NHTSA CAMPAIGN NUMBER: 17V017000 (AIR BAGS). THE CONTACT CALLED CRITZ INC. MERCEDES-BENZ OF SAVANNAH (7000 ABERCORN ST, SAVANNAH, GA 31406, (912) 354-7000) AND WAS INFORMED THAT THE PARTS WERE PENDING AND UNAVAILABLE. THE CONTACT SPOKE WITH THE MANUFACTURER AND WAS INFORMED THAT THIS WAS A VOLUNTARY RECALL AND THAT HE WOULD BE NOTIFIED WHEN THEY RECEIVED THE PARTS. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.

11/26/2019
Components: AIR BAGS
Incident Date: 11/26/2019
Crash: No
Fire: No
Vehicle Identification Number: WDDGF4HB7CR******
Summary

NO REMEDY FOR AIRBAG RECALL.

11/22/2019
Components: AIR BAGS,STRUCTURE
Incident Date: 01/18/2017
Crash: Yes
Fire: No
Vehicle Identification Number: WDDGF4HB2CR******
Summary

TL* THE CONTACT OWNS A 2012 MERCEDES-BENZ C250. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 17V017000 (AIR BAGS). THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE CONTACT CALLED PLAZA MOTORS (LOCATED AT 11654 OLIVE BLVD, CREVE CORE, MO 63141, 314-485-4926) AND WAS INFORMED THAT THE PART WAS NOT AVAILABLE. THE MANUFACTURER WAS NOT MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE.*MP CONSUMER STATED WHILE DRIVING IN A SNOW COVER ROAD, HEARD A LOUD NOISE AND REALIZED CAR HIT THE CURVE TAKING DOWN THE PASSENGER BUMPER.*JB

11/22/2019
Components: FUEL/PROPULSION SYSTEM
Incident Date: 10/01/2019
Crash: No
Fire: No
Vehicle Identification Number: WDDGF4HB3CA******
Summary

THERE ARE SMALL CRACKS THAT HAVE DEVELOPED IN THE TOP OF THE FUEL SENDING UNIT. THIS ALLOWS FUEL TO LEAK OUT OF THE TOP OF THE FUEL PUMP AND POOL IN THE CENTER OF THE PUMP WHERE THERE ARE A NUMBER OF ELECTRICAL WIRES THAT ARE SUBMERGED IN FUEL. THIS IS A POTENTIALLY DEADLY PROBLEM AS THERE IS A REAL POTENTIAL FOR IGNITION OF THE LEAKED FUEL WHICH IS RIGHT UNDERNEATH THE DRIVERS SIDE PASSENGER SEAT WHERE MY 5 YEAR OLD'S CHILD SEAT IS LOCATED. THERE IS ALSO AN EXTREMELY STRONG ODOR OF GAS INSIDE THE CAR WHICH IS STRONG ENOUGH TO CAUSE LIGHT HEADEDNESS AND POSSIBLE SYNCOPE. THIS IS AN EXTREMELY DANGEROUS SITUATION. THE NTSB OPENED UP AN INVESTIGATION OF THIS ISSUE THE NATIONAL HIGHWAY TRAFFIC SAFETY ADMINISTRATION OPENED A PROBE IN JANUARY 2012 AFTER RECEIVING 20 REPORTS IN 2003-2006 E55 AMG VEHICLES AND EXPANDED THE PROBE LAST YEAR INTO ALL 2003-2008 E-CLASS VEHICLES. OWNERS SAID THEY REPORTED A STRONG ODOR OF GASOLINE FUEL BOTH INSIDE AND OUTSIDE OF THEIR VEHICLE, PARTICULARLY AFTER REFILLING THE FUEL TANK. MANY COMPLAINTS SAID THE ODOR SUBSIDED AFTER DRIVING SOME DISTANCE THEREBY LOWERING THE FUEL LEVEL IN THE TANK. OTHER OWNERS REPORTED THEY WOULD ONLY FILL THE GAS TANK TO ABOUT THREE-QUARTERS FULL TO AVOID THE ODOR. SOME OWNERS SAID FUEL LEAKED FROM THE FUEL FILTER/SENDER, LOCATED ON THE TOP OF THE FUEL TANK ON THE DRIVER'S SIDE, AND COLLECTED ON TOP OF THE TANK. THIS IS A KNOWN ISSUE BUT THERE ARE OTHER MODELS AND YEAR MODELS THAT ARE AFFECTED AND DID NOT FALL UNDER THE MERCEDES RECALL CAMPAIGN.

11/21/2019
Components: ELECTRICAL SYSTEM,AIR BAGS
Incident Date: 06/04/2018
Crash: No
Fire: No
Vehicle Identification Number: WDDGF8BB8CR******
Summary

UPON STARTING THE VEHICLE I RECEIVE AIRBAG WARNINGS. ONE FOR THE DRIVER SIDE AND ANOTHER ONE FOR THE PASSENGER SIDE. I CAN CLICK ON "OK" TO CLEAR THEM OUT BUT WITH THE AIRBAG RECALL AND NO RESOLUTION I AM FEARFUL OF A MALFUNCTION. I HAD MY CAR TO THE MERCEDES DEALER TWO TIMES AND WAS TOLD THEY WOULD NEED TO INVESTIGATE IT, AT MY EXPENSE, WHICH COULD BE ANYWHERE BETWEEN $500-$4500 DEPENDING ON WHAT THEY FIND. WITH A SAFETY ISSUE AT RISK I THINK THE RESPONSIBILITY IS ON MERCEDES TO INVESTIGATE AND CORRECT THIS AT NO EXPENSE TO ME. I WILL HAVE TO SELL THE CAR AND LOSE MONEY OVER IT. I KEEP WAITING FOR THE AIRBAGS IN RECALL TO COME IN AND HAVE BEEN LIVING WITH IT LIKE THIS FOR OVER A YEAR BUT I AM SEEING NO END IN SIGHT TO THE RECALL BEING RESOLVED ANYTIME SOON.

11/13/2019
Components: AIR BAGS
Incident Date: 01/01/2017
Crash: No
Fire: No
Vehicle Identification Number: WDDGF4HB8CR******
Summary

TL* TAKATA RECALL. THE CONTACT OWNS A 2012 MERCEDES-BENZ C250. THE CONTACT RECEIVED A RECALL NOTICE FOR NHTSA CAMPAIGN NUMBER: 17V017000 (AIR BAGS). THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE CONTACT CALLED FIELDS MOTORCARS (4141 N FLORIDA AVE, LAKELAND, FL 33805, (863) 688-8111) AND WAS INFORMED THAT PARTS WERE NOT AVAILABLE. THE MANUFACTURER WAS CONTACTED AND REFERRED THE CONTACT TO NHTSA. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.*DT CONSUMER STATED SHE IS THE ORIGINAL OWNER AND 20,000 MILES IN MARCH 2019.*JB *BF*JB

11/04/2019
Components: AIR BAGS
Incident Date: 01/31/2017
Crash: No
Fire: No
Vehicle Identification Number: WDDGJ4HB7CF******
Summary

TL* TAKATA RECALL. THE CONTACT OWNS A 2012 MERCEDES-BENZ C250. THE CONTACT RECEIVED A RECALL NOTICE FOR NHTSA CAMPAIGN NUMBER: 17V017000 (AIR BAGS). THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE CONTACT CALLED JAMES MOTOR COMPANY MERCEDES-BENZ (2440 RICHMOND RD, LEXINGTON, KY 40502, (859) 268-1150) AND MERCEDES-BENZ OF LOUISVILLE (2520 TERRA CROSSING BLVD, LOUISVILLE, KY 40245, (502) 565-4410) AND WAS INFORMED THAT THE PARTS WERE NOT AVAILABLE. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOT CONTACTED. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.

10/30/2019
Components: AIR BAGS
Incident Date: 01/18/2017
Crash: No
Fire: No
Vehicle Identification Number: WDDGF8BB1CR******
Summary

TL* TAKATA RECALL. THE CONTACT OWNS A 2012 MERCEDES-BENZ C300. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 17V017000 (AIR BAGS). THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE CONTACT CALLED MERCEDES-BENZ OF CATONSVILLE (LOCATED AT 6631 BALTIMORE NATIONAL PIKE, BALTIMORE, MD 21228, 410-788-7744) AND WAS INFORMED THAT PARTS WERE NOT AVAILABLE. THE MANUFACTURER WAS NOT MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE.

10/29/2019
Components: AIR BAGS
Incident Date: 08/01/2018
Crash: No
Fire: No
Vehicle Identification Number: WDDGF4HB2CA******
Summary

TL* TAKATA RECALL. THE CONTACT OWNS A 2012 MERCEDES-BENZ C250. THE CONTACT STATED THAT THE RECALL NOTICE FOR NHTSA CAMPAIGN NUMBER: 17V017000 (AIR BAGS) WAS RECEIVED. AFTER CONTACTING FLETCHER JONES MERCEDES-BENZ (3300 JAMBOREE RD, NEWPORT BEACH, CA) AND THE MANUFACTURER ON MULTIPLE OCCASIONS, THE CONTACT WAS INFORMED THAT THE PARTS NEEDED FOR THE RECALL REMEDY WERE NOT AVAILABLE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.

10/24/2019
Components: AIR BAGS
Incident Date: 02/01/2017
Crash: No
Fire: No
Vehicle Identification Number: WDDGJ4HB2CF******
Summary

TL* TAKATA RECALL. THE CONTACT OWNS A 2012 MERCEDES-BENZ C250. THE CONTACT RECEIVED A RECALL NOTIFICATION FOR NHTSA CAMPAIGN NUMBER: 17V017000 (AIR BAGS). THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME TO REPAIR THE VEHICLE. PARK PLACE MOTORCARS MERCEDES-BENZ ARLINGTON (4201 BELTWAY PL, ARLINGTON, TX 76018, (833) 666-5434) WAS CONTACTED AND CONFIRMED THAT PARTS WERE NOT AVAILABLE. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE AND INFORMED THE CONTACT THAT SHE WAS UNABLE TO RECEIVE A LOANER VEHICLE BECAUSE A CRASH HAD NOT OCCURRED. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.

10/21/2019
Components: AIR BAGS
Incident Date: 03/01/2014
Crash: No
Fire: No
Vehicle Identification Number: WDDGF4HB7CR******
Summary

TL* TAKATA RECALL. THE CONTACT OWNS A 2012 MERCEDES-BENZ C250. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 17V017000 (AIR BAGS). THE CONTACT STATED THAT MERCEDES-BENZ OF LONG BEACH (LOCATED AT 2300 E SPRING ST, SIGNAL HILL, CA 90755, (562) 374-7759) EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS NOT NOTIFIED. THE PART WAS NOT AVAILABLE FOR THE REPAIR. THE CONTACT HAD NOT EXPERIENCED A FAILURE. PARTS DISTRIBUTION DISCONNECT.

10/21/2019
Components: AIR BAGS
Incident Date: 03/01/2019
Crash: No
Fire: No
Vehicle Identification Number: WDDGF4HB7CR******
Summary

TL* TAKATA RECALL. THE CONTACT OWNS A 2012 MERCEDES-BENZ C250. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 19V010000 (AIR BAGS). THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. A DEALER WAS NOT CONTACTED. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE AND STATED THAT THE PART WAS NOT AVAILABLE FOR THE REPAIR. THE CONTACT HAD NOT EXPERIENCED A FAILURE. PARTS DISTRIBUTION DISCONNECT. *PM*JB

10/16/2019
Components: AIR BAGS
Incident Date: 01/18/2017
Crash: No
Fire: No
Vehicle Identification Number: WDDGF5HB8CR******
Summary

TL* TAKATA RECALL. THE CONTACT OWNS A 2012 MERCEDES-BENZ C350. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 17V017000 (AIR BAGS). THE CONTACT CALLED MERCEDES-BENZ OF PEMBROKE PINES (954- 644-5035, LOCATED AT 14199 PINES BOULEVARD, PEMBROKE PINES, FL 33027) AND WAS INFORMED THAT THE PARTS WERE NOT AVAILABLE. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE AND WAS NOT ABLE TO CONFIRM WHEN THE PARTS WERE TO BECOME AVAILABLE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.

10/15/2019
Components: AIR BAGS
Incident Date: 02/01/2017
Crash: No
Fire: No
Vehicle Identification Number: WDDGF4HB0CR******
Summary

TL* TAKATA RECALL. THE CONTACT OWNS A 2012 MERCEDES-BENZ C250. THE CONTACT STATED THAT THE RECALL NOTICE FOR NHTSA CAMPAIGN NUMBER: 17V017000 (AIR BAGS) WAS RECEIVED. AFTER CONTACTING MERCEDES-BENZ OF NORTH PALM BEACH (9275 ALTERNATE A1 SOUTH, NORTH PALM BEACH, FL) AND THE MANUFACTURER ON MULTIPLE OCCASIONS, THE CONTACT WAS INFORMED THAT THE PARTS NEEDED FOR THE RECALL REMEDY WERE STILL NOT AVAILABLE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.

10/15/2019
Components: AIR BAGS
Incident Date: 09/01/2017
Crash: No
Fire: No
Vehicle Identification Number: WDDGJ4HB9CF******
Summary

TL* TAKATA RECALL. THE CONTACT OWNS A 2012 MERCEDES-BENZ C250. THE CONTACT RECEIVED A RECALL NOTICE FOR NHTSA CAMPAIGN NUMBER: 17V017000 (AIR BAGS). MERCEDES-BENZ OF HOUSTON (17510 I45 NORTH FREEWAY, HOUSTON, TX) WAS CONTACTED AND STATED THAT THE PARTS NEEDED FOR THE RECALL REMEDY WERE NOT AVAILABLE. THE MANUFACTURER WAS NOT CONTACTED. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.

10/10/2019
Components: AIR BAGS
Incident Date: 03/01/2019
Crash: No
Fire: No
Vehicle Identification Number: WDDGF8BB8CR******
Summary

TL* THE CONTACT OWNS A 2012 MERCEDES-BENZ C300. THE CONTACT RECEIVED A RECALL NOTICE FOR NHTSA CAMPAIGN NUMBER: 19V010000 (AIR BAGS). THE CONTACT CALLED EURO MOTORCARS BETHESDA (7020 ARLINGTON RD, BETHESDA, MD 20814, (301) 986-8800) AND WAS INFORMED THAT THE PARTS WERE PENDING AND NOT AVAILABLE. THE CONTACT HAD NOT SPOKEN WITH THE MANUFACTURER REGARDING THE RECALL. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.

10/07/2019
Components: AIR BAGS
Incident Date: 01/10/2017
Crash: No
Fire: No
Vehicle Identification Number: WDDGF8BB5CR******
Summary

TL* TAKATA RECALL. THE CONTACT OWNS A 2012 MERCEDES-BENZ C300. THE CONTACT RECEIVED A RECALL NOTIFICATION FOR NHTSA CAMPAIGN NUMBER: 17V017 (AIR BAGS) AND MANUFACTURER RECALL NUMBER: 2019110016. THE CONTACT STATED THAT MERCEDES-BENZ OF HUNT VALLEY (LOCATED AT 9800 YORK RD #2, COCKEYSVILLE, MD 21030, (410) 306-7080) EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS NOT NOTIFIED. THE PART WAS NOT AVAILABLE FOR THE REPAIR. THE CONTACT HAD NOT EXPERIENCED A FAILURE. PARTS DISTRIBUTION DISCONNECT. *PM*JB

10/03/2019
Components: AIR BAGS
Incident Date: 01/01/2017
Crash: No
Fire: No
Vehicle Identification Number: WDDGF8BB2CR******
Summary

TL* TAKATA RECALL. THE CONTACT OWNS A 2012 MERCEDES-BENZ C300. THE CONTACT STATED THAT THE RECALL NOTICE FOR NHTSA CAMPAIGN NUMBER: 17V017000 (AIR BAGS) WAS RECEIVED. AFTER CONTACTING THE MANUFACTURER, THE CONTACT WAS INFORMED THAT THE PARTS NEEDED FOR THE RECALL REMEDY WERE NOT AVAILABLE. THE LOCAL DEALER WAS NOT NOTIFIED. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.

09/25/2019
Components: AIR BAGS
Incident Date: 01/18/2018
Crash: No
Fire: No
Vehicle Identification Number: WDDGJ4HB3CF******
Summary

TL* TAKATA RECALL. THE CONTACT OWNS A 2012 MERCEDES-BENZ C350. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 17V017000 (AIR BAGS); HOWEVER, THE PART FOR THE RECALL REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE CONTACT CALLED MERCEDES-BENZ STADIUM (LOCATED AT 1 AMB DR NW, ATLANTA, GA 30313, 470-341-5000) AND WAS INFORMED THAT THE PART WAS UNAVAILABLE. THE DEALER COULD NOT PROVIDE AN ESTIMATED TIME FRAME FOR WHEN THE PARTS WOULD BECOME AVAILABLE. THE MANUFACTURER WAS NOT MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE.

09/19/2019
Components: AIR BAGS
Incident Date: 03/01/2017
Crash: No
Fire: No
Vehicle Identification Number: WDDGF4HB4CR******
Summary

TL* TAKATA RECALL. THE CONTACT OWNS A 2012 MERCEDES-BENZ C250W. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 17V017000 (AIR BAGS). THE CONTACT STATED THAT MERCEDES-BENZ OF PORTSMOUTH (LOCATED AT 309 PORTSMOUTH AVE, GREENLAND, NH 03840, (603) 431-8585) EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE AND STATED THAT THE PART WAS NOT AVAILABLE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. PARTS DISTRIBUTION DISCONNECT.

09/19/2019
Components: AIR BAGS
Incident Date: 02/01/2017
Crash: No
Fire: No
Vehicle Identification Number: WDDGJ4HB9CF******
Summary

TL* TAKATA RECALL. THE CONTACT OWNS A 2012 MERCEDES-BENZ C250. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 17V017000 (AIR BAGS). THE CONTACT STATED THAT MERCEDES-BENZ OF PLEASANTON (LOCATED AT 5885 OWENS DR, PLEASANTON, CA 94588, (925) 463-2525) EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE AND STATED THAT THE PART WAS NOT AVAILABLE FOR THE REPAIR. THE CONTACT HAD NOT EXPERIENCED A FAILURE. PARTS DISTRIBUTION DISCONNECT.

09/18/2019
Components: AIR BAGS
Incident Date: 02/25/2019
Crash: No
Fire: No
Vehicle Identification Number: WDDGF4HB9CA******
Summary

TL* TAKATA RECALL. THE CONTACT OWNS A 2012 MERCEDES-BENZ C250. THE CONTACT RECEIVED A RECALL NOTIFICATION FOR NHTSA CAMPAIGN NUMBER: 19V010000 (AIR BAGS) AND STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME TO REPAIR THE VEHICLE. MERCEDES-BENZ OF PARAMUS (755 NJ-1, PARAMUS, NJ 07652) CONFIRMED THAT THE PARTS WERE NOT AVAILABLE TO PERFORM THE RECALL REPAIRS. THE MANUFACTURER WAS NOTIFIED OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.*BF *JB

09/16/2019
Components: AIR BAGS
Incident Date: 03/20/2017
Crash: No
Fire: No
Vehicle Identification Number: WDDGF4HB9CR******
Summary

TL* TAKATA RECALL. THE CONTACT OWNS A 2012 MERCEDES-BENZ C250. THE CONTACT RECEIVED A RECALL NOTIFICATION FOR NHTSA CAMPAIGN NUMBER: 17V017000 (AIR BAGS) AND STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME TO REPAIR THE VEHICLE. MERCEDES-BENZ OF MYRTLE BEACH (936 JASON BLVD, MYRTLE BEACH, SC 29577) CONFIRMED THAT PARTS WERE NOT AVAILABLE. THE MANUFACTURER WAS NOTIFIED OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.

09/03/2019
Components: AIR BAGS
Incident Date: 04/01/2016
Crash: No
Fire: No
Vehicle Identification Number: WDDGF8BB7CR******
Summary

TL* THE CONTACT OWNS A 2012 MERCEDES-BENZ C300. THE CONTACT RECEIVED A RECALL NOTICE FOR NHTSA CAMPAIGN NUMBER: 17V017000(AIR BAGS). MERCEDES-BENZ OF ALEXANDRIA (200 S PICKETT ST, ALEXANDRIA, VA 22304, 703-341-2100) WAS CONTACTED AND STATED THAT THE PART WAS NOT AVAILABLE. THE MANUFACTURER WAS NOT NOTIFIED. THE VEHICLE WAS NOT REPAIRED. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.

08/30/2019
Components: AIR BAGS
Incident Date: 02/06/2019
Crash: No
Fire: No
Vehicle Identification Number: WDDGF8BB4CR******
Summary

TL* TAKATA RECALL. THE CONTACT OWNS A 2012 MERCEDES-BENZ C300. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 19V010000 (AIR BAGS), BUT THE PART NEEDED FOR THE REPAIR WAS NOT AVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE CONTACT CALLED MERCEDES-BENZ OF GOLDENS BRIDGE (321 NY-22, GOLDENS BRIDGE, NY 10526, (914) 232-8122) AND WAS INFORMED THAT THE PART WAS NOT AVAILABLE. THE MANUFACTURER WAS NOT MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.

08/29/2019
Components: AIR BAGS
Incident Date: 05/01/2018
Crash: No
Fire: No
Vehicle Identification Number: WDDGJ4HB5CF******
Summary

TL* TAKATA RECALL. THE CONTACT OWNS A 2012 MERCEDES-BENZ C250. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 17V017000 (AIR BAGS). THE CONTACT STATED THAT MERCEDES-BENZ OF THOUSAND OAKS (LOCATED AT 3905 AUTO MALL DR, THOUSAND OAKS, CA 91362, (805) 371-5400) EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS NOT NOTIFIED. THE DEALER STATED THAT THE PART WAS NOT AVAILABLE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. PARTS DISTRIBUTION DISCONNECT.

08/26/2019
Components: AIR BAGS
Incident Date: 12/01/2017
Crash: No
Fire: No
Vehicle Identification Number: WDDGJ8JB0CF******
Summary

TL* THE CONTACT OWNS A 2012 MERCEDES-BENZ C350. THE CONTACT STATED THAT NHTSA CAMPAIGN NUMBER: 17V017000 (AIR BAGS) EXCEEDED A REASONABLE AMOUNT OF TIME FOR REPAIR. THE CONTACT RECEIVED THE RECALL NOTIFICATION IN DECEMBER OF 2017. THE CONTACT SPOKE WITH RALLYE MOTOR (1600 NORTHERN BOULEVARD, ROSLYN, NY 11576, 517-625-1600) AND WAS ASKED IF A LETTER WAS RECEIVED FROM THE MANUFACTURER. THE CONTACT INFORMED THE DEALER THAT THE ONLY LETTER THAT WAS RECEIVED FROM THE MANUFACTURER WAS IN DECEMBER OF 2017. THE MANUFACTURER WAS NOT CONTACTED. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.

08/23/2019
Components: AIR BAGS
Incident Date: 03/20/2017
Crash: No
Fire: No
Vehicle Identification Number: WDDGF8BB5CR******
Summary

TL* TAKATA RECALL. THE CONTACT OWNS A 2012 MERCEDES-BENZ C300. THE CONTACT RECEIVED A RECALL NOTIFICATION FOR NHTSA CAMPAIGN NUMBER: 17V017000 (AIR BAGS) AND STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME TO REPAIR THE VEHICLE. MERCEDES-BENZ OF ATLANTA SOUTH (3775 ROYAL S PKWY, ATLANTA, GA 30349) WAS CONTACTED AND CONFIRMED THAT PARTS WERE NOT AVAILABLE TO PERFORM THE RECALL REPAIR. THE MANUFACTURER WAS NOTIFIED OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.

08/21/2019
Components: AIR BAGS
Incident Date: 03/20/2017
Crash: No
Fire: No
Vehicle Identification Number: WDDGF4HB7CA******
Summary

TL* TAKATA RECALL. THE CONTACT OWNS A 2012 MERCEDES-BENZ C250. THE CONTACT RECEIVED A RECALL NOTIFICATION FOR NHTSA CAMPAIGN NUMBER: 17V017000 (AIR BAGS) AND STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME TO REPAIR THE VEHICLE. MERCEDES-BENZ OF WEST COVINA (2010 E GARVEY AVE S, WEST COVINA, CA 91791) CONFIRMED THAT PARTS WERE NOT AVAILABLE TO PERFORM THE RECALL REPAIR. THE MANUFACTURER WAS NOTIFIED OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.

08/20/2019
Components: AIR BAGS
Incident Date: 08/01/2018
Crash: No
Fire: No
Vehicle Identification Number: WDDGF5HBXCR******
Summary

TL* TAKATA RECALL. THE CONTACT OWNS A 2012 MERCEDES-BENZ C350. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 19V010000 (AIR BAGS); HOWEVER, THE PART TO DO THE RECALL REPAIR WAS NOT AVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. MERCEDES-BENZ OF TYSONS CORNER (8545 LEESBURG PIKE, VIENNA, VA 22182, (571) 322-8769) WAS CONTACTED AND CONFIRMED THAT THE PARTS WERE NOT AVAILABLE. THE MANUFACTURER WAS NOT NOTIFIED. ON SEVERAL OCCASIONS, THE AIR BAG WARNING INDICATOR ILLUMINATED. THE FAILURE MILEAGE WAS UNKNOWN. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.

08/20/2019
Components: AIR BAGS
Incident Date: 02/01/2017
Crash: No
Fire: No
Vehicle Identification Number: WDDGF4HB6CA******
Summary

TL* THE CONTACT OWNS A 2012 MERCEDES-BENZ C250W. THE CONTACT RECEIVED A RECALL NOTIFICATION FOR NHTSA CAMPAIGN NUMBER: 17V017000 (AIR BAGS). WHEN THE CONTACT INITIALLY RECEIVED THE NOTICE, HE CONTACTED NHTSA FOR MORE INFORMATION. THE DEALER AND MANUFACTURER WERE NOT CONTACTED. THE VEHICLE WAS NOT REPAIRED. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.

08/14/2019
Components: AIR BAGS
Incident Date: 04/12/2017
Crash: No
Fire: No
Vehicle Identification Number: WDDGF4HB4CR******
Summary

TAKATA RECALL, IT HAS BEEN WAY TO LONG WITH OUT ANY INFORMATION. I RECEIVED A NOTICE IN 2017, THE AIRBAG HAS NOT BEEN REPLACED. I HAVE ASKED MY MERCEDES SERVICE ADVISER SEVERAL TIMES WHEN CAR HAS BEEN IN FOR SERVICE. I WOULD LIKE HELP TO GET AIRBAG REPLACED NOW.

08/13/2019
Components: AIR BAGS
Incident Date: 03/20/2018
Crash: No
Fire: No
Summary

TL* THE CONTACT OWNS A 2012 MERCEDES-BENZ C300. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 17V017000 (AIR BAGS). THE PARTS TO DO THE REPAIR WERE UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE DEALER WAS NOT CONTACTED. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE AND WAS NOT ABLE TO CONFIRM WHEN THE PARTS WERE TO BECOME AVAILABLE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. THE VIN WAS UNKNOWN.

08/12/2019
Components: AIR BAGS
Incident Date: 05/29/2017
Crash: No
Fire: No
Vehicle Identification Number: WDDGF8BBXCR******
Summary

TL* TAKATA RECALL. THE CONTACT OWNS A 2012 MERCEDES-BENZ C300. THE CONTACT RECEIVED A RECALL NOTIFICATION FOR NHTSA CAMPAIGN NUMBER: 17V017000 (AIR BAGS) AND STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME TO REPAIR THE VEHICLE. MERCEDES-BENZ OF LOUISVILLE (2520 TERRA CROSSING BLVD, LOUISVILLE, KY 40245) CONFIRMED THAT PARTS WERE NOT AVAILABLE TO PERFORM THE RECALL REPAIR. THE MANUFACTURER WAS NOTIFIED OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.

08/07/2019
Components: AIR BAGS
Incident Date: 03/01/2017
Crash: No
Fire: No
Vehicle Identification Number: WDDGJ4HBHCF******
Summary

TL* THE CONTACT OWNS A 2012 MERCEDES-BENZ C250. THE CONTACT STATED THAT NHTSA CAMPAIGN NUMBER: 17V017000 (AIR BAGS) EXCEEDED A REASONABLE AMOUNT OF TIME FOR REPAIR. THE CONTACT RECEIVED THE RECALL NOTIFICATION IN MARCH OF 2017. THE MANUFACTURER WAS CONTACTED AND STATED THAT THE CONTACT WOULD BE NOTIFIED WHEN THE PART BECAME AVAILABLE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. THE VIN WAS INVALID.

08/07/2019
Components: AIR BAGS
Incident Date: 03/01/2017
Crash: No
Fire: No
Vehicle Identification Number: WDDGJ4HBXCF******
Summary

TL* TAKATA RECALL. THE CONTACT OWNS A 2012 MERCEDES-BENZ C250. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 17V017000 (AIR BAGS). MERCEDES-BENZ OF ONTARIO (LOCATED AT 3787 E GUASTI RD, ONTARIO, CA 91761, (909) 212-8400) STATED THAT THE PART WAS NOT AVAILABLE. THE CONTACT FELT THAT THE DEALER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS NOT CONTACTED. THE CONTACT HAD NOT EXPERIENCED A FAILURE. PARTS DISTRIBUTION DISCONNECT.

07/31/2019
Components: AIR BAGS
Incident Date: 02/21/2019
Crash: No
Fire: No
Summary

TL* THE CONTACT OWNS A 2012 MERCEDES-BENZ C300. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 19V010000 (AIR BAGS). THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. MERCEDES-BENZ WILLIAMSVILLE (8185 MAIN ST, WILLIAMSVILLE, NY 14221, (716) 271-0539) WAS CONTACTED AND CONFIRMED THAT THE PARTS WERE NOT AVAILABLE FOR THE RECALL REMEDY. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE AND WAS NOT ABLE TO CONFIRM WHEN THE PARTS WERE TO BECOME AVAILABLE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. THE VIN WAS NOT AVAILABLE.

07/29/2019
Components: ELECTRICAL SYSTEM,EXTERIOR LIGHTING
Incident Date: 07/25/2019
Crash: No
Fire: No
Vehicle Identification Number: WDDGF4HB6CR******
Summary

TL* THE CONTACT OWNS A 2012 MERCEDES-BENZ C250. THE CONTACT STATED THAT THE TAIL LIGHTS FAILED TO ILLUMINATE, INCLUDING THE TURN SIGNALS AND BRAKE LIGHTS. THE CONTACT ATTEMPTED TO REPLACE THE TAIL LIGHT BULBS HIMSELF AND FOUND THAT THE TAIL LAMP ASSEMBLY HAD PARTIALLY MELTED. THE VEHICLE WAS TAKEN TO MERCEDES-BENZ EURO MOTOR CARS (7020 ARLINGTON ROAD, BETHESDA, MD 20814, 301-986-8800) WHERE THE TAIL LAMP HOLDERS AND REAR WIRING AND BULBS WERE REPLACED. THE VEHICLE WAS REPAIRED. THE MANUFACTURER WAS CONTACTED AND STATED THAT THE VEHICLE WAS NOT INCLUDED IN NHTSA CAMPAIGN NUMBER: 14V177000 (EXTERIOR LIGHTING). THE MANUFACTURER PROVIDED PARTIAL REIMBURSEMENT FOR THE REPAIR. THE APPROXIMATE FAILURE MILEAGE WAS 85,000. *BF CONSUMER STATED IT SHOULD BE COVERED AS THE C250 IS THE SAME CAR AS THE C300 INCLUDED IN THIS RECALL. THE DIFFERENCE IS THE ENGINE SIZE AND YEAR (2012 VS 2011).*JB

07/23/2019
Components: AIR BAGS
Incident Date: 07/23/2019
Crash: No
Fire: No
Vehicle Identification Number: WDDGF8BB7CA******
Summary

TAKATA RECALL

07/22/2019
Components: ENGINE
Incident Date: 07/01/2016
Crash: No
Fire: No
Vehicle Identification Number: WDDGJ8JB6CF******
Summary

KNOWN FAULT OF RATTLING NOISE AFTER ENGINE START FOR SEVERAL SECONDS 07-16-2013 ENGINE 276, ENGINE 278, ENGINE 157 TOPIC NUMBER VERSION DESIGN GROUP DATE VALIDITY REASON FOR CHANGE

07/18/2019
Components: ENGINE
Incident Date: 04/16/2019
Crash: No
Fire: No
Vehicle Identification Number: WDDG4HB4CR2******
Summary

HELLO, THIS IS A FLAW IN THE MERCEDES M271 ENGINE. AFTER A CERTAIN AMOUNT OF MILAGE THE CAMSHAFT AND TIMING CHAIN HAVE BEEN MALFUNCTIONING IN MOST MERCEDES C250 CARS. THE DEALER IS ASKING $4400 FOR THE REPAIR, AND MERCEDES DID A RECALL ON IT YEARS AGO THE CAMSHAFT ADJUSTER SOLENOID IS VERY FAULTY AS IT HAPPENS TO MOST C250 VEHICLE OWNERS. EVER SINCE IT HAPPENED TO MY OWN CAR EVERY TIME I START IT SOUNDS LIKE ITS ABOUT TO BLOW UP. THE CHECK ENGINE STAYS ON EVERY DAY, SOMETIMES IT'LL GO IN LIMP MODE AND I WOULD CAREFULLY TAKE THE CAR OFF THE HIGHWAY.

07/16/2019
Components: FUEL/PROPULSION SYSTEM
Incident Date: 06/12/2019
Crash: No
Fire: No
Vehicle Identification Number: WDDGJ4HB1CF******
Summary

POWER LOSS WHEN ACCELERATING. I PULLED OUT IN TRAFFIC AND ACCELERATED BUT...I LOSS POWER AND ALMOST GOT RUN OVER FROM THE ONCOMING TRAFFIC!!! MAJOR SAFETY ISSUE. ENGINE LIGHT COMES ON! THIS IS A HORRIBLE ISSUE FOR ANYONE THAT HAS EXPERIENCED THIS PROBLEM. I'M HOPING THERE HASN'T BEEN ANY FATALITIES DO TO THIS PROBLEM.

07/15/2019
Components: AIR BAGS
Incident Date: 07/15/2019
Crash: No
Fire: No
Vehicle Identification Number: WDDGF4HB5CA******
Summary

TWO YRS AGO RECEIVED LETTER STATING TAKATA AIRBAG ON FRONT PAX SIDE IS DEFECTIVE. HOWEVER, TIMELINE TO REPAIR IS CONTINOUSLY BEING PUSHED BACK EACK YEAR!

07/15/2019
Components: AIR BAGS
Incident Date: 02/01/2019
Crash: No
Fire: No
Summary

2012 MERCEDES BENZ C350. CONSUMER WRITES IN REGARDS TO PASSENGER SIDE AIRBAG SAFETY RECALL. *LD THE CONSUMER STATED THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME COMPLETING THE RECALL REPAIR. *JS

07/15/2019
Components: AIR BAGS
Incident Date: 03/20/2017
Crash: No
Fire: No
Vehicle Identification Number: WDDGF8BB7CR******
Summary

TL* THE CONTACT OWNS A 2012 MERCEDES-BENZ C300. THE CONTACT WAS RECENTLY NOTIFIED BY MERCEDES OF AN UNKNOWN RECALL REGARDING THE PASSENGER SIDE AIR BAG. THE CONTACT CALLED MERCEDES-BENZ OF WAPPINGERS FALLS (134 OLD POST RD, WAPPINGERS FALLS, NY 12590, (845) 298-0600) AND WAS INFORMED THAT THEY WERE STILL WAITING ON A REMEDY FOR THE AIR BAG. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 35,000.

07/11/2019
Components: AIR BAGS
Incident Date: 01/18/2017
Crash: No
Fire: No
Vehicle Identification Number: WDDGF8BBXCR******
Summary

TL* TAKATA RECALL. THE CONTACT OWNS A 2012 MERCEDES-BENZ C300W4. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 17V017000 (AIR BAGS). THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR AS THE RECALL NOTICE WAS RECEIVED OVER A YEAR AGO. LUXURY AUTO MALL OF SIOUX FALLS (4410 W 12TH ST, SIOUX FALLS, SD 57107, (888) 710-3852) WAS CONTACTED AND CONFIRMED THAT THE PARTS WERE NOT AVAILABLE FOR THE RECALL REMEDY. THE MANUFACTURER WAS NOT CONTACTED. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.

07/10/2019
Components: FUEL/PROPULSION SYSTEM
Incident Date: 03/27/2017
Crash: No
Fire: No
Vehicle Identification Number: WDDGF4HB9CR******
Summary

I FIRST NOTICED THIS PROBLEM ABOUT 2 YEARS AGO. I WAS ON THE HIGHWAY GETTING READY TO PASS A BIG RIG. ABOUT 2 SECONDS AFTER I EXCELERATED I NOTICED THAT I LOST POWER TO THE ENGINE AND THE CHECK ENGINE LIGHT TURNED ON. I KEPT MY FOOT ON THE PEDAL HOPING TO REGAIN POWER TO PASS THE BIG RIG. I HAD NO SUCH LUCK. SHORTLY AFTER I HAD VEHICLES BEHIND ME HAVING TO SLOW DOWN BECAUSE MY CAR WOULDN'T EXCELERATE TO THE DESIRED SPEED. I FINALLY MADE MY WAY OUT OF THE HIGHWAY TO CHECK MY ENGINE. I COULDN'T SEE A PROBLEM BUT THE CHECK ENGINE LIGHT STAYED ON AND THE LOSS OF POWER CONTINUED. I HAD TO DRIVE MY CAR HOME SLOW. THE NEXT DAY I NOTICED THAT THE CHECK ENGINE LIGHT HAD TURNED OFF AND I WAS ABLE TO DRIVE THE CAR NORMAL. THE LOSS OF POWER IN THAT SITUATION WAS SCARY AND COULD HAVE GONE A LOT WORSE. I KNOW I AM NOT THE ONLY ONE WHO HAS EXPERIENCED THIS PROBLEM. I HAVE SEEN BLOGS AND YOUTUBE VIDEOS WHO DESCRIBE SIMILAR EXPERIENCES. PLEASE HELP FIND A SOLUTION BEFORE SOMEONE IS SERIOUSLY HURT DO TO THIS PROBLEM.

07/09/2019
Components: AIR BAGS
Incident Date: 03/18/2017
Crash: No
Fire: No
Vehicle Identification Number: WDDGF8BB1CA******
Summary

TL* TAKATA RECALL. THE CONTACT OWNS A 2012 MERCEDES-BENZ C300. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 17V017000 (AIR BAGS). THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. I.G. BURTON & CO. INC. (LOCATED AT 509 BAY ROAD, MILFORD, DE 19963, 888-310-0329) WAS CONTACTED BY PHONE AND CONFIRMED THAT THE PART WAS NOT AVAILABLE. THE MANUFACTURER WAS ALSO MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.

07/05/2019
Components: AIR BAGS
Incident Date: 07/05/2019
Crash: No
Fire: No
Vehicle Identification Number: WDDGF8BB2CR******
Summary

TL* TAKATA RECALL. THE CONTACT OWNS A 2012 MERCEDES-BENZ C300. THE CONTACT RECEIVED A RECALL NOTICE FOR NHTSA CAMPAIGN NUMBER: 17V017000 (AIR BAGS). THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. AN UNKNOWN DEALER WAS CONTACTED AND CONFIRMED THAT THE PARTS WERE NOT AVAILABLE FOR THE RECALL REMEDY. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE AND WAS NOT ABLE TO CONFIRM WHEN THE PARTS WERE TO BECOME AVAILABLE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.

07/02/2019
Components: AIR BAGS
Incident Date: 03/19/2017
Crash: No
Fire: No
Vehicle Identification Number: WDDGF4HB4CA******
Summary

TL* THE CONTACT OWNS A 2012 MERCEDES-BENZ C250. THE CONTACT RECEIVED A RECALL NOTIFICATION FOR NHTSA CAMPAIGN NUMBER: 17V017000 (AIR BAGS). THE PARTS TO DO THE REPAIR WERE UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. ATLANTA CLASSIC CARS MERCEDES-BENZ (1705 BOGGS RD NW, DULUTH, GA 30096, (770) 279-3600) WAS CONTACTED AND CONFIRMED THAT THE PARTS WERE NOT AVAILABLE FOR THE RECALL REMEDY. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE AND WAS NOT ABLE TO CONFIRM WHEN THE PARTS WERE TO BECOME AVAILABLE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.

06/20/2019
Components: AIR BAGS
Incident Date: 01/18/2019
Crash: No
Fire: No
Vehicle Identification Number: WDDGF8BB3CR******
Summary

TL* TAKATA RECALL. THE CONTACT OWNS A 2012 MERCEDES-BENZ C300W4. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 19V010000 (AIR BAGS). THE CONTACT CALLED MERCEDES-BENZ OF LITTLETON AT 303-738-7700 (LOCATED AT 8070 S BROADWAY, LITTLETON, CO 80122) AND WAS INFORMED THAT THE PARTS WERE NOT AVAILABLE. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE AND WAS NOT ABLE TO CONFIRM WHEN THE PARTS WERE TO BECOME AVAILABLE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.

06/18/2019
Components: ELECTRICAL SYSTEM,FUEL/PROPULSION SYSTEM
Incident Date: 06/07/2019
Crash: No
Fire: No
Vehicle Identification Number: WDDGF5HB6CR******
Summary

THE STEERING WHEEL LOCKED COULD NOT START THE CAR. CAR WAS DRIVEN THEN TURNED OFF, WHEN YOU RETURN TO THE VEHICLE, IT WILL NOT TURN ON.EVERYTHING WAS UNRESPONSIVE,WHICH WONT TURN ON ENGINE. HAD TO TOW TO DEALERSHIP IT COST ME 1800.00. SO THEY SAID THE ELECTRICAL FOR CAR WAS BAD. THEN MY FUEL TANK LEAKED, THE COMPONETS TO THE FUEL TANK ALL WERE BAD, AND L COULD SMELL THE GAS IN MY CAR AND GARAGE. COST ME 805.00 TO REPAIR. LUCKY IT DID NOT BLOW UP

06/04/2019
Components: ENGINE
Incident Date: 06/04/2019
Crash: No
Fire: No
Vehicle Identification Number: WDDGF4HB4CR******
Summary

MY C250 STARTED MAKING A NOISE WHEN YOU FIRST START THE CAR. CHOKING AND HESITATIONS TO START, BUT YET WOULD START AFTER A MOMENT OR 2. THE NOISE WAS UNFAMILIAR. THIS NOISE WOULD CONTINUE THROUGH OUT THE DAY, AS LONG AS THE CAR SET FOR MORE THAN 15-20 MINUTES. I WOULD GO INTO THE STORE, TO SHOP COME BACK OUT TO THE CAR AN THE NOISE WOULD STILL BE THERE AFTER 15-20 MINUTES. I TOOK MY CAR TO THE MERCEDES BENZ DEALER IN HOUSTON, TEXAS NORTH. AFTER A $200 DIAGNOSE COST. THE CAM SHAFT ADJUSTER IS OUT. COSTING ANOTHER $4,575.68. MY CAR IS A 2012, WHICH I BROUGHT IN 2014 WITH LESS THAN 7,000 MILES. NOW IT IS 2019 WITH ONLY 87,885 MILES ON MY CAR, I DON'T KNOW WHAT THIS PART IS FOR OR WHY MY CAR NEEDS THIS. ALL I KNOW IT COST $4,575.68. WAY TO MUCH FOR SOMETHING I KNOW NOTHING ABOUT. CAN'T GET IN TOUCH WITH MANUFACTORY TO COMPLAIN AND MERCEDES HEADQUARTER HASN'T RETURN MY CALL. PLEASE GIVE ME ADVISE, AS TO WHAT TO DO WITH MY COMPLAINT.

05/31/2019
Components: AIR BAGS
Incident Date: 05/31/2019
Crash: No
Fire: No
Vehicle Identification Number: WDDGF4HB7CA******
Summary

TAKATA RECALL - MANUFACTURER RECALL NUMBER2018030010. THE RECALL WAS ISSUED ON 1/18/2017 BUT NOW IT'S JUNE 2019 AND THE RECALL STATUS IS STILL SHOWING "RECALL INCOMPLETE, REMEDY NOT YET AVAILABLE"... THIS IS JUST NOT ACCEPTABLE. PLEASE URGE MERCEDES TO TAKE ACTION RIGHT AWAY

05/22/2019
Components: AIR BAGS
Incident Date: 01/03/2017
Crash: No
Fire: No
Vehicle Identification Number: WDDGF8BB0CR******
Summary

NHTSA RECALL NUMBER "17V017" IS STILL PENDING. I HAVE CALLED SEVERAL TIMES THE DEALERSHIP, AND THEY DON'T HAVE THE PARTS. THIS REQUEST HAS BEEN PENDING FOR MORE THAN 1 YEAR. MERCEDES BENZ OF GREENWICH ADDRESS: 261 WEST PUTNAM AVENUE, GREENWICH, CT 06830 PHONE: (203) 295-3125

05/20/2019
Components: AIR BAGS
Incident Date: 01/10/2017
Crash: No
Fire: No
Vehicle Identification Number: WDDGF5HB3CR******
Summary

TL* TAKATA RECALL. THE CONTACT OWNS A 2012 MERCEDES-BENZ C350. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 17V017000 (AIR BAGS). THE CONTACT CALLED MERCEDES-BENZ OF AUGUSTA AT 706-860-1111 (LOCATED AT 3061 WASHINGTON RD, AUGUSTA, GA 30907) AND WAS INFORMED THAT THE PARTS WERE NOT AVAILABLE. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE AND WAS NOT ABLE TO CONFIRM WHEN THE PARTS WERE TO BECOME AVAILABLE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.

05/19/2019
Components: ENGINE
Incident Date: 05/17/2019
Crash: No
Fire: No
Vehicle Identification Number: WDDGJ4HB0CF******
Summary

BOUGHT CAR FROM MERCEDES LOT, USED WITH 70K MILES. DELIVERED IT WITH CHECK ENGINE LIGHT. SALESMAN CLAIMED IT WAS LOW WASHER FLUID. I SAID I WASNT GOING ANYWHERE IN A CAR WITH A CHECK ENGINE LIGHT AND HE NEEDED TO GET IT BACK TO SERVICE AND HAVE CODE RAN. AFTER DOING SO HE CLAIMED IT JUST NEEDED TO BE RESET SINCE LAST SERVICE SOME WORK HAD BEEN DONE(ANOTHER LIE). TOLD HIM I WAS RETEST DRIVING BEFORE ACCEPTING VEHICLE. TURNED OVER 3 TIMES, THEN STARTED. WHEN DRIVING ON THE INTERSTATE THE THROTTLE BECAME UNRESPONSIVE AND DIED OUT WITH CARS SPEEDING UP BEHIND ME. FORCED MERCEDES TO PUT IT BACK IN SERVICE. IT WAS THE TIMING CHAIN AND CAM ADJUSTER ISSUE. THERES 100S OF PEOPLE NOTIFYING YOU OF THIS. MERCEDES KNOWS AND IS TRYING TO LIE TO CUSTOMERS AND STILL SELL THEM KNOWING THEY'RE DAMAGED AND DANGEROUS. FIX CAN BE UPWARDS OF $4000. A RECALL NEEDS TO BE MADE!!! PLEASE DO SOMETHING!

05/17/2019
Components: AIR BAGS
Incident Date: 01/02/2019
Crash: No
Fire: No
Vehicle Identification Number: WDDGF4HB3CA******
Summary

TL* TAKATA RECALL. THE CONTACT OWNS A 2012 MERCEDES-BENZ C250W. THE CONTACT STATED THAT THE AIR BAG WARNING INDICATOR ILLUMINATED. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 17V017000 (AIR BAGS). THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. MERCEDES-BENZ OF TEMECULA (40910 TEMECULA CENTER DR, TEMECULA, CA 92591, (951) 216-7800) WAS CONTACTED AND CONFIRMED THAT THE PARTS WERE NOT AVAILABLE FOR THE RECALL REMEDY. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS UNKNOWN. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.

05/15/2019
Components: AIR BAGS
Incident Date: 01/19/2019
Crash: No
Fire: No
Vehicle Identification Number: WDDGF8BB0CA******
Summary

TL* TAKATA RECALL. THE CONTACT OWNS A 2012 MERCEDES-BENZ C300. THE CONTACT STATED THAT THE PART WAS NOT AVAILABLE TO SCHEDULE THE RECALL REPAIR WITHIN A REASONABLE TIME FRAME FOR NHTSA CAMPAIGN NUMBER: 19V010000 (AIR BAGS). MERCEDES-BENZ OF BUFFALO (8185 MAIN ST, WILLIAMSVILLE, NY 14221, (716) 633-0088) WAS CONTACTED AND DID NOT OFFER A LOANER VEHICLE. THE MANUFACTURER WAS NOT CONTACTED. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.

05/09/2019
Components: POWER TRAIN
Incident Date: 12/01/2018
Crash: No
Fire: No
Vehicle Identification Number: WDDGF8BBXCR******
Summary

TL* THE CONTACT OWNS A 2012 MERCEDES BENZ C300. THE CONTACT STATED THAT WHEN THE VEHICLE WAS STARTED AND THE ACCELERATOR PEDAL WAS DEPRESSED, THE VEHICLE STALLED WITHOUT WARNING. THE CONTACT MENTIONED THAT THE FAILURE OCCURRED PERIODICALLY. THE VEHICLE WAS TAKING TO AN INDEPENDENT MECHANIC WHERE THE FAILURE COULD NOT BE DETERMINED. MERCEDES-BENZ OF ALEXANDRIA (200 S PICKETT ST, ALEXANDRIA, VA 22304 (703) 341-2100) AND MERCEDES-BENZ OF ANNAPOLIS (324 6TH ST, ANNAPOLIS, MD 21403 (888) 261-7620) WERE CONTACTED AND INFORMED THE CONTACT TO BRING THE VEHICLE IN FOR A DIAGNOSTIC TEST. THE VEHICLE WAS NOT TAKEN TO A DEALER FOR A DIAGNOSTIC TEST OR REPAIRS. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS 135,000.

05/08/2019
Components: AIR BAGS
Incident Date: 01/18/2017
Crash: No
Fire: No
Vehicle Identification Number: WDDGF4HB4CR******
Summary

TL* TAKATA RECALL. THE CONTACT OWNS A 2012 MERCEDES-BENZ C250. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 17V017000 (AIR BAGS). THE CONTACT CALLED MERCEDES-BENZ OF BURLINGTON AT 781-229-1600 (LOCATED AT 80 CAMBRIDGE ST, BURLINGTON, MA 01803) AND WAS INFORMED THAT THE PARTS WERE NOT AVAILABLE. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE AND WAS NOT ABLE TO CONFIRM WHEN THE PARTS WERE TO BECOME AVAILABLE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.

05/08/2019
Components: AIR BAGS
Incident Date: 12/31/2017
Crash: No
Fire: No
Vehicle Identification Number: WDDGJ4HB3CF******
Summary

TL* TAKATA RECALL. THE CONTACT OWNS A 2012 MERCEDES-BENZ C250. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 17V017000 (AIR BAGS). THE CONTACT STATED THAT MERCEDES-BENZ OF ANAHEIM (LOCATED AT 5395 E LA PALMA AVE, ANAHEIM, CA 92807, (855) 281-3286) EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE AND STATED THAT THE PART WAS NOT AVAILABLE FOR THE REPAIR. THE CONTACT HAD NOT EXPERIENCED A FAILURE. PARTS DISTRIBUTION DISCONNECT. *BF *JB

05/07/2019
Components: AIR BAGS
Incident Date: 01/18/2017
Crash: No
Fire: No
Vehicle Identification Number: WDDGF4HB1CR******
Summary

TL* TAKATA RECALL. THE CONTACT OWNS A 2012 MERCEDES-BENZ C250. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 17V017000 (AIR BAGS). THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE CONTACT CALLED MERCEDES-BENZ OF SAN ANTONIO (9600 SAN PEDRO AVE, SAN ANTONIO, TX 78216, (210) 920-3235) AND WAS INFORMED THAT THE PARTS WERE NOT AVAILABLE. THE MANUFACTURER WAS NOT CONTACTED. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE. *TR*JB

05/06/2019
Components: AIR BAGS
Incident Date: 05/01/2019
Crash: No
Fire: No
Vehicle Identification Number: WDDGF4HB7CR******
Summary

TL* TAKATA RECALL. THE CONTACT OWNS A 2012 MERCEDES-BENZ C250. THE CONTACT RECEIVED A RECALL NOTICE FOR NHTSA CAMPAIGN NUMBER: 17V017000 (AIR BAGS). AFTER CONTACTING MERCEDES-BENZ OF PALM SPRINGS (4095 E. PALM CANYON DR, PALM SPRINGS, CA) AND THE MANUFACTURER, THE CONTACT WAS INFORMED THAT THE PARTS NEEDED TO REPAIR THE VEHICLE WERE NOT AVAILABLE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.

04/30/2019
Components: AIR BAGS
Incident Date: 01/10/2017
Crash: No
Fire: No
Vehicle Identification Number: WDDGF4HB2CA******
Summary

TL* TAKATA RECALL. THE CONTACT OWNS A 2012 MERCEDES-BENZ C250. THE CONTACT RECEIVED A RECALL NOTICE FOR NHTSA CAMPAIGN NUMBER: 17V017000 (AIR BAGS). THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE CONTACT CALLED FLETCHER JONES MOTORCARS (3300 JAMBOREE RD, NEWPORT BEACH, CA 92660, (949) 718-3000) AND WAS INFORMED THAT THE PARTS WERE NOT AVAILABLE. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOT CONTACTED. THE CONTACT HAD NOT EXPERIENCED A FAILURE. THE VIN WAS NOT AVAILABLE. *BF *TR

04/29/2019
Components: AIR BAGS
Incident Date: 01/17/2017
Crash: No
Fire: No
Vehicle Identification Number: WDDGJ4HBXCF******
Summary

TL* TAKATA RECALL. THE CONTACT OWNS A 2012 MERCEDES-BENZ C250C. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 17V017000 (AIR BAGS). THE CONTACT CALLED MERCEDES-BENZ OF PEMBROKE PINES AT 954-644-5035 (LOCATED AT 14199 PINES BLVD, PEMBROKE PINES, FL 33027) AND WAS INFORMED THAT THE PARTS WERE NOT AVAILABLE. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE AND WAS NOT ABLE TO CONFIRM WHEN THE PARTS WERE TO BECOME AVAILABLE. THE CONTACT INFORMED THE SAME DEALER AND THE MANUFACTURER THAT THE AIR BAG INDICATOR REMAINED ILLUMINATED. THE CONTACT WAS INFORMED TO CONSIDER A TRADE-IN. THE VEHICLE WAS NOT REPAIRED. THE FAILURE MILEAGE WAS APPROXIMATELY 61,000. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.

04/27/2019
Components: ENGINE
Incident Date: 04/25/2017
Crash: No
Fire: No
Vehicle Identification Number: WDDGF4HB0CR******
Summary

DEALERSHIP DIAGNOSED PROBLEM WITH CAMSHAFT ADJUSTERS. THIS HAPPENED 2 TIMES ALREADY ON THE SAME VEHICLE, AND IT IS VERY COSTLY TO FIX ($4000). FIRST TIME I HAD A RATTLING NOISE FROM ENGINE, AND CHECK ENGINE LIGHT ON. FIRST TIME IT HAPPENED AT 46K MILES. SECOND TIME CAR HESITATES TO START, HAD LONG CRANKING, IT HAPPENED AT 69K MILES. IT IS A SYSTEMATIC, VERY COSTLY AND POTENTIALLY LIFE THREATENING PROBLEM.

04/27/2019
Components: ENGINE
Incident Date: 04/26/2019
Crash: No
Fire: No
Vehicle Identification Number: WDDGF4HB0CR******
Summary

DEALERSHIP DIAGNOSED PROBLEM WITH CAMSHAFT ADJUSTERS. THIS HAPPENED 2 TIMES ALREADY ON THE SAME VEHICLE, AND IT IS VERY COSTLY TO FIX ($4000). FIRST TIME I HAD A RATTLING NOISE FROM ENGINE, AND CHECK ENGINE LIGHT ON. FIRST TIME IT HAPPENED AT 46K MILES. SECOND TIME CAR HESITATES TO START, HAD LONG CRANKING, IT HAPPENED AT 69K MILES. IT IS A SYSTEMATIC, VERY COSTLY AND POTENTIALLY LIFE THREATENING PROBLEM.

04/26/2019
Components: ENGINE
Incident Date: 04/17/2019
Crash: No
Fire: No
Vehicle Identification Number: 5LMEU88H75Z******
Summary

RATTLING NOISE COMING FROM ENGINE AT STARTUP. DIAGNOSED AS DEFECTIVE CAM TIMING ADJUSTERS @ 65000 MILES. THIS APPARENTLY AN ON GOING PROBLEM WITH THIS PARTICULAR PART(S) AND CAUSES MAJOR ENGINE DAMAGE. REPAIR COSTS RANGE FROM $3000 - $5000 AND MORE IF THE ENGINE IS RUINED.

04/25/2019
Components: AIR BAGS
Incident Date: 01/01/2019
Crash: No
Fire: No
Vehicle Identification Number: WDDGF4HB6CR******
Summary

TAKATA RECALL - WHEN PURCHASING THIS VEHICLE, I WAS INFORMED BY THE CARMAX DEALSHIP THAT THERE WERE OPEN RECALLS ON THE VEHICLE. THEY BRIEFLY EXPLAINED THAT ONE OF THE RECALLS WAS A DEFECTIVE PART, INVOLVING THE AIRBAG, COULD CAUSE SERIOUS INJURY OR DEATH. THIS WAS A HUGE CONCERN TO ME, AS I WAS PURCHASING A MERCEDES-BENZ BECAUSE IT WAS AN EXTREMELY SAFE CAR. I EXPRESSED MY CONCERN IMMEDIATELY TO THE DEALERSHIP, WHO TOLD ME NOT TO WORRY AND THAT I COULD TAKE THE CAR DIRECTLY THE AN AUTHORIZED MERCEDES-BENZ DEALERSHIP TO HAVE PARTS REPLACED AND THAT THE ISSUE WOULD BE RESOLVED. AFTER SIGNING THE PAPERS TO PURCHASE THE VEHICLE, I CONTACTED SEVERAL AUTHORIZED DEALERSHIPS WITH ATTEMPTS TO HAVE THE RECALL REMEDIED. UNFORTUNATELY, I HAD NO LUCK IN DOING SO, AS EACH OF THE DEALERSHIPS INFORMED ME THAT THERE WAS NO REMEDY AT THIS TIME. I CONTINUED TO CALL EACH MONTH TO ATTEMPT TO HAVE THE PARTS REPLACED WITHOUT ANY LUCK. KNOWING THAT THERE WAS DEFECTIVE PARTS IN MY CAR AND THAT IT COULD CASE SERIOUS DEATH OR INJURY TO SOMEONE REALLY UPSET ME. I USE MY CAR FOR WORK AND AT TIMES, I AM RESPONSIBLE FOR TRANSPORTING CLIENTS. DUE TO THIS OPEN RECALL, MY CAR HAS BEEN DEEMED UNSUITABLE BY THE COMPANY I WORK FOR AND NOW I HAVE LOST A GREAT DEAL OF MONEY, SPECIFICALLY DUE TO THIS RECALL. I AM EXTREMELY FRUSTRATED THAT I HAVE BEEN GIVEN THE WRONG INFORMATION AND IN ADDITION TO THAT, I AM FORCED TO DRIVE AN UNSAFE CAR, KNOWING THAT THERE IS DEFECTIVE PARTS. MY JOB HAS REFUSED TO ALLOW ME TO WORK UNTIL THE RECALL HAS BEEN RESOLVED AND AN AUTHORIZED DEALER HAS REPORTED TO NHTSA THAT IT HAS BEEN FIXED.*DT *TP

04/24/2019
Components: AIR BAGS
Incident Date: 06/11/2013
Crash: No
Fire: No
Vehicle Identification Number: WDDGF8BB4BR******
Summary

THE CAR REGISTERED IN MA. BUT ALSO USED IN TRIPS TO TEXAS AND THE SOUTH. THEREFORE THE CAR SHOULD BE FIXED NOW

04/20/2019
Components: AIR BAGS
Incident Date: 01/11/2017
Crash: No
Fire: No
Vehicle Identification Number: WDDGF4HB5CR******
Summary

TAKATA RECALL - NOT FIXED

04/19/2019
Components: AIR BAGS
Incident Date: 05/08/2017
Crash: No
Fire: No
Vehicle Identification Number: WDDGF8BB7CR******
Summary

TL* THE CONTACT OWNS A 2012 MERCEDES-BENZ C300. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 17V017000 (AIR BAGS). THE PARTS TO DO THE REPAIR WERE UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. MERCEDES-BENZ OF ASHEVILLE (255 SMOKEY PARK HIGHWAY, ASHEVILLE, NC 28806, (828) 667-5213) WAS CONTACTED AND CONFIRMED THAT THE PARTS WERE NOT AVAILABLE FOR THE RECALL REMEDY. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE AND WAS NOT ABLE TO CONFIRM WHEN THE PARTS WERE TO BECOME AVAILABLE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.

04/18/2019
Components: ENGINE
Incident Date: 04/09/2019
Crash: No
Fire: No
Vehicle Identification Number: WDDGF4HB3CR******
Summary

WHEN STARTING CAR, THERE IS AN AUDIBLE 3 SECOND ENGINE RATTLE BEFORE THE ENGINE FULLY ENGAGES. ONCE THE ENGINE IS RUNNING, THE VEHICLE APPEARS TO PERFORM NORMALLY. THE MECHANICS HAVE DIAGNOSED IT AS FAILING CAMSHAFT ADJUSTERS. THE REPAIR ALSO ENTAILS REPLACING THE TIMING CHAINS. REPAIRS TO COST JUST OVER $5,000. COMMENTARY FROM THE MECHANIC INDICATES THAT THIS IS A VERY COMMON FAILURE WITH THIS ENGINE WHICH TYPICALLY OCCURS JUST BEYOND THE WARRANTY EXPIRATION. ONLINE SEARCHES HAVE CONFIRMED HIS ASSERTION. MY VEHICLE HAS 80,000 MILES AND HAS NEVER MISSED A SERVICE. I HAVE EVERY RECEIPT OF EVERY SERVICE. A CRITICAL ENGINE COMPONENT SUCH AS THIS WITH SUCH A COSTLY REPAIR PROCEDURE SHOULD NOT BE THIS COMMON. IT IS THE RESULT OF A POOR DESIGN AND AT LEAST A PORTION OF THE REPAIR COSTS SHOULD FALL ON THE MANUFACTURER.

04/09/2019
Components: AIR BAGS
Incident Date: 02/01/2019
Crash: No
Fire: No
Vehicle Identification Number: WDDGF8BB0CR******
Summary

TL* TAKATA RECALL. THE CONTACT OWNS A 2012 MERCEDES-BENZ C300. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 19V010000 (AIR BAGS). THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. PRIME MERCEDES-BENZ (LOCATED AT 137 US-1, SCARBOROUGH, ME 04074, (207) 510-2250) WAS CONTACTED AND CONFIRMED THAT THE PART WAS NOT AVAILABLE. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.

04/01/2019
Components: VISIBILITY,STRUCTURE
Incident Date: 12/26/2015
Crash: No
Fire: No
Vehicle Identification Number: WDNGJ4HB0CF******
Summary

TL* THE CONTACT OWNS A 2012 MERCEDES-BENZ C250. WHILE DRIVING APPROXIMATELY 65 MPH, A SUDDEN LOUD BOOMING NOISE WAS HEARD. THE CONTACT NOTICED THAT THE SUN ROOF EXPLODED. THERE WERE NO INJURIES. THE VEHICLE WAS TAKEN TO MERCEDES-BENZ OF WACO (1625 N VALLEY MILLS DR, WACO, TX), BUT THE CAUSE OF THE FAILURE COULD NOT BE DETERMINED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE VIN WAS NOT AVAILABLE. THE FAILURE MILEAGE WAS 35,000. *BF CONSUMER STATED IT WOULD COST $8,000 TO REPAIR. VIN IS NOT VALID.*JB

04/01/2019
Components: AIR BAGS
Incident Date: 01/18/2017
Crash: No
Fire: No
Vehicle Identification Number: WDDGF5HBXCR******
Summary

TAKATA RECALL (#17V017) - MY ISSUE WITH THIS RECALL IS THE UNACCEPTABLE TIMELINESS IN MAKING THE NECESSARY REPAIR. IN JANUARY 2017, I WAS NOTIFIED VIA A RECALL LETTER FROM MERCEDES THAT MY CAR'S FRONT PASSENGER-SIDE AIR BAG WAS AFFECTED BY THE TAKATA INFLATOR RECALL AND I WOULD BE NOTIFIED WHEN A REPAIR WAS AVAILABLE. TO DATE (APRIL 2019), THIS HAS NOT BEEN REMEDIED BY MERCEDES AND CURRENTLY, PER THEIR WEBSITE, THERE IS NO TIMELINE ON WHEN THIS REPAIR CAN BE MADE. THIS IS UNACCEPTABLE IN TERMS OF THE TIMELINESS OF COMPLETING THIS REPAIR GIVEN THE SERIOUS (AND POTENTIALLY DEADLY) NATURE OF THE FLAW WITH THE TAKATA INFLATORS SHOULD THE AIR BAG DEPLOY. WHEN I ADDRESSED MY CONCERNS REGARDING THE DELAY IN THIS REPAIR WITH MY LOCAL DEALERSHIP, THEIR ADVICE WAS TO AVOID HAVING A PERSON RIDE IN THE FRONT PASSENGER SEAT - WHICH IS IMPRACTICAL AND NOT ALWAYS POSSIBLE CONSIDERING THIS IS OUR FAMILY CAR.

04/01/2019
Components: AIR BAGS
Incident Date: 03/01/2019
Crash: No
Fire: No
Vehicle Identification Number: WDDGF8BB0CR******
Summary

TL* TAKATA RECALL. THE CONTACT OWNS A 2012 MERCEDES-BENZ C300. THE CONTACT RECEIVED A RECALL NOTICE FOR NHTSA CAMPAIGN NUMBER: 19V010000 (AIR BAGS). THE CONTACT WAS INFORMED BY THE MANUFACTURER THAT THE PARTS NEEDED FOR THE RECALL REMEDY WERE NOT AVAILABLE. THE LOCAL DEALER WAS NOT NOTIFIED. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.

03/29/2019
Components: FUEL/PROPULSION SYSTEM
Incident Date: 03/19/2019
Crash: No
Fire: No
Vehicle Identification Number: WDDGJ4HB4CF******
Summary

AUTO ONLY HAS 56K MILES AND FUEL PUMP WENT OUT, AUTO STALLED IN CITY TRAFFIC 2 TIMES IN MOTION, NO WARNING ON ISSUE UNEXPECTED DUE TO LOW MILEAGE ON AUTO. NO ENGINE CODE TILL 200 MILES AFTER FIRST STALL, ENGINE LIGHT FINALLY CAME ON, THEN SECOND STALL HAPPENED. HAD CODE READ P008A TRIGGERED. TOOK TO PERSONAL MECHANIC FOR TESTING AND REPAIR. HAD THE SYSTEM TESTED FOR THE RELAY, THE FILTER AND IT WAS THE FUEL PUMP. FIRST OCCURRENCE 03/19/2019 SECOND OCCURRENCE 03/23/19.

03/27/2019
Components: AIR BAGS
Incident Date: 03/01/2019
Crash: No
Fire: No
Vehicle Identification Number: WDDGJ4HB0CF******
Summary

TL* TAKATA RECALL. THE CONTACT OWNS A 2012 MERCEDES-BENZ C250. THE CONTACT STATED THAT THE RECALL NOTICE FOR NHTSA CAMPAIGN NUMBER: 17V017000 (AIR BAGS) WAS RECEIVED. AFTER CONTACTING THE DEALER (PARK PLACE MOTORS, 4201 BELTWAY PL, ARLINGTON, TX), THE CONTACT WAS INFORMED THAT THE PARTS NEEDED TO REPAIR THE DEFECT WERE NOT AVAILABLE. THE MANUFACTURER WAS NOT NOTIFIED. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.

03/27/2019
Components: FUEL/PROPULSION SYSTEM
Incident Date: 03/23/2019
Crash: No
Fire: No
Vehicle Identification Number: WDDGF4HBXCR******
Summary

WHEN I'M DRIVING THE CAR SEEMS TO LOOSE POWER THEN IT ACCELERATES LIKE IT HIT TURBO POWER AND THE ENGINE LIGHT COMES UP. IT ONLY HAS 57000 MILES. WHEN I DRIVE IT ON ECO IT RUNS FINE AND WHEN I CHANGE TO S START GIVING PROBLEMS. THE CAR FEELS LIKE IT STALLS, ALMOST AS IF IT'S GETTING NO FUEL. MY MECHANIC ADVISE ME TO GET IN TOUCH WITH YOU AND SEE IF YOU CAN ADVISE ME ON WHAT TO DO WITH IT, BECAUSE IT SHOULDN'T BE HAPPENING. THE ACCELERATION ISSUES WITH THIS VEHICLE PRESENT AN IMMINENT THREAT TO SAFETY OF BOTH DRIVER AND OTHER VEHICLES.

03/26/2019
Components: AIR BAGS
Incident Date: 12/01/2018
Crash: No
Fire: No
Vehicle Identification Number: WDDGF4HB7CR******
Summary

TAKATA RECALL. WE HAVE BEEN WAITING FOR REPLACEMENT AIRBAGS AND WE ARE TOLD "NO REPLACEMENT IS AVAILABLE YET". HOW MANY YEARS DO WE WAIT?

03/22/2019
Components: AIR BAGS
Incident Date: 03/18/2019
Crash: No
Fire: No
Vehicle Identification Number: WDDGF8BB1CF******
Summary

TL* THE CONTACT OWNS A 2012 MERCEDES-BENZ C300. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 19V010000 (AIR BAGS). THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. MERCEDES-BENZ OF DENVER (940 S COLORADO BLVD, DENVER, CO 80246, (303) 953-4581) WAS CONTACTED AND CONFIRMED THAT THE PARTS WERE NOT AVAILABLE FOR THE RECALL REMEDY. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE AND WAS NOT ABLE TO CONFIRM WHEN THE PARTS WERE TO BECOME AVAILABLE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.

03/20/2019
Components: AIR BAGS
Incident Date: 01/18/2017
Crash: No
Fire: No
Vehicle Identification Number: WDDGF4HB4CR******
Summary

TL* TAKATA RECALL. THE CONTACT OWNS A 2012 MERCEDES-BENZ C250W. THE CONTACT STATED THAT NHTSA CAMPAIGN NUMBER: 17V017000 (AIR BAGS) EXCEEDED A REASONABLE AMOUNT OF TIME FOR REPAIR. MERCEDES- BENZ OF PLANO (6455 DALLAS PKWY, PLANO, TX 75024) WAS CONTACTED AND STATED THAT THE PARTS WERE UNAVAILABLE. THE MANUFACTURER WAS NOT CONTACTED. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.

03/12/2019
Components: AIR BAGS
Incident Date: 03/11/2019
Crash: No
Fire: No
Vehicle Identification Number: WDDGF8BB2CA******
Summary

TL* THE CONTACT OWNS A 2012 MERCEDES-BENZ C300. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 19V010000 (AIR BAGS). THE PARTS TO DO THE REPAIR WERE UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. MOTOR WERKS OF BARRINGTON (1475 BARRINGTON RD, BARRINGTON, IL 60010, (847) 497-8669) WAS CONTACTED AND CONFIRMED THAT THE PARTS WERE NOT AVAILABLE FOR THE RECALL REMEDY. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE AND WAS NOT ABLE TO CONFIRM WHEN THE PARTS WERE TO BECOME AVAILABLE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.

03/12/2019
Components: AIR BAGS
Incident Date: 03/09/2017
Crash: No
Fire: No
Vehicle Identification Number: WDDGF4HB7CR******
Summary

TL* THE CONTACT OWNS A 2012 MERCEDES-BENZ C250. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 17V017000 (AIR BAGS). THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. MERCEDES-BENZ OF WAKO (1625 N VALLEY MILLS DR, WACO, TX 76710, (254) 244-0166) WAS CONTACTED AND CONFIRMED THAT THE PARTS WERE NOT AVAILABLE FOR THE RECALL REMEDY. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE AND WAS NOT ABLE TO CONFIRM WHEN THE PARTS WERE TO BECOME AVAILABLE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.

03/08/2019
Components: AIR BAGS
Incident Date: 03/01/2017
Crash: No
Fire: No
Vehicle Identification Number: WDDGJ4HB3CF******
Summary

TAKATA RECALL - RECEIVED LETTER FROM MERCEDES BENZ BACK IN MARCH 2017 AND AGAIN IN DECEMBER 2017 ABOUT AN AIRBAG RECALL ON MY CAR SAYING THEY WILL HAVE REMEDY BY DEC 2018, THEY STILL HAVE NOT FIXED THIS PROBLEM.

03/08/2019
Components: AIR BAGS
Incident Date: 01/18/2019
Crash: No
Fire: No
Vehicle Identification Number: WDDGF8BB0CR******
Summary

TL* TAKATA RECALL. THE CONTACT OWNS A 2012 MERCEDES-BENZ C300. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 19V010000 (AIR BAGS). THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. MERCEDES-BENZ OF MASSAPEQUA (101 SUNRISE HWY, AMITYVILLE, NY 11701, (631) 213-2023) WAS CONTACTED AND CONFIRMED THAT THE PARTS WERE NOT AVAILABLE FOR THE RECALL REMEDY. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE AND CONFIRMED THAT THE PARTS WERE NOT AVAILABLE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.

03/06/2019
Components: AIR BAGS
Incident Date: 01/18/2017
Crash: No
Fire: No
Vehicle Identification Number: WDDGF8BB5CR******
Summary

TL* TAKATA RECALL. THE CONTACT OWNS A 2012 MERCEDES-BENZ C300. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 17V017000 (AIR BAGS). THE PARTS TO DO THE REPAIR WERE UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. MERCEDES-BENZ OF CALABASAS (24181 CALABASAS RD, CALABASAS, CA 91302, (818) 528-5513) WAS CONTACTED AND CONFIRMED THAT THE PARTS WERE NOT AVAILABLE FOR THE RECALL REMEDY. THE MANUFACTURER WAS NOT MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.

03/05/2019
Components: AIR BAGS
Incident Date: 03/04/2019
Crash: No
Fire: No
Vehicle Identification Number: WDDGF4HB4CR******
Summary

TL* TAKATA RECALL. THE CONTACT OWNS A 2012 MERCEDES-BENZ C250. THE CONTACT RECEIVED A NOTIFICATION FOR AN UNKNOWN RECALL REGARDING THE AIR BAGS. THE MANUFACTURER STATED THAT THE PART WOULD NOT BE AVAILABLE UNTIL 2020. THE DEALER AND MANUFACTURER WERE NOT CONTACTED. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.

03/04/2019
Components: AIR BAGS
Incident Date: 03/07/2018
Crash: No
Fire: No
Vehicle Identification Number: WDDGF8BB1CA******
Summary

TL* THE CONTACT OWNS A 2012 MERCEDES-BENZ C300W. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 17V017000 (AIR BAGS). THE PARTS TO DO THE REPAIR WERE UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. MERCEDES-BENZ OF ALEXANDRIA (200 S PICKETT ST, ALEXANDRIA, VA 22304, (703) 341-2100) WAS CONTACTED AND CONFIRMED THAT THE PARTS WERE NOT AVAILABLE FOR THE RECALL REMEDY. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE AND WAS NOT ABLE TO CONFIRM WHEN THE PARTS WERE TO BECOME AVAILABLE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.

02/19/2019
Components: AIR BAGS
Incident Date: 01/01/2015
Crash: No
Fire: No
Vehicle Identification Number: WDDGF8BB5CF******
Summary

NOTIFIED OF RECALL MORE THAN 2 YEARS AGO. NO REMEDY AVAILABLE BY MERCEDES

02/16/2019
Components: AIR BAGS
Incident Date: 02/16/2019
Crash: No
Fire: No
Vehicle Identification Number: WDDGF4HB3CR******
Summary

GOT A DEFECTIVE AIR BAG RECALL FROM MERCEDES BENZ FOR MY CAR. WHEN I CALLED THE DEALERSHIP ( RMB OF ATLANTA, SANDY SPRINGS, GA ) TO GET IT FIXED IN MY AREA THEY SAID THAT THEY DO NOT HAVE THE PART TO FIX IT. I WILL HAVE TO WAIT TILL JAN, 2020 FOR THE AIR BAG TO BE FIXED. THIS IS UNACCEPTABLE FROM A SAFETY & CUSTOMER VIEWPOINT. WHY HAS MERCEDES ISSUED THIS REPLACEMENT NOTICE WHEN THEIR DEALERS CANNOT FIX IT.

02/11/2019
Components: AIR BAGS
Incident Date: 01/01/2017
Crash: No
Fire: No
Vehicle Identification Number: WDDGF4HBXCR******
Summary

TL* TAKATA RECALL. THE CONTACT OWNS A 2012 MERCEDES-BENZ C250. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 17V017000 (AIR BAGS). THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. MERCEDES-BENZ OF SARASOTA (4754 CLARK RD, SARASOTA, FL 34233, (941) 275-1293) WAS CONTACTED AND CONFIRMED THAT THE PARTS WERE NOT AVAILABLE FOR THE RECALL REMEDY. THE MANUFACTURER WAS NOT MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.

02/10/2019
Components: AIR BAGS
Incident Date: 02/10/2019
Crash: No
Fire: No
Vehicle Identification Number: WDDGF8BB1CR******
Summary

TAKATA RECALL. I FEAR FOR THE SAFETY OF MYSELF AND MY PASSANGERS WHILE I AM DRIVING MY CAR ON A DAILY BASIS. I HAVE BEEN CONTACTING MERCEDES DEALERS IN HOPES THAT I CAN BE HELPED AND MY CAR CAN HAVE IT'S AIRBAG REPLACED HOWEVER TO NO AVAIL. I WOULD LIKE TO BE PROVIDED WITH SOME OPTIONS BECAUSE AN ACCIDENT CAN HAPPEN AT ANY TIME AND I AM FEARFUL OF THE POSSIBILITY OF THE AIRBAG RUPTURING CAUSING GREATER DAMAGE. I WAS ALSO INFORMED THAT THE AIRBAG COULD RUPTURE IN AREAS WITH HIGH HEAT AND THAT IS VERY ALARMING CONSIDERING SUMMERS IN NYC GET VERY HOT AND HUMID THEREFORE INCREASING THE CHANCES OF THAT RUPTURE IN AN ACCIDENT.

02/08/2019
Components: AIR BAGS,STRUCTURE
Incident Date: 01/18/2017
Crash: No
Fire: No
Vehicle Identification Number: WDDGF8BB4CF******
Summary

TAKATA RECALL WAS MADE ON THIS CAR IN JANUARY 2017 AND NO REMEDY HAS BEEN RELEASED OVER TWO YEARS LATER. ALSO, THE PAINT ON THE WHOLE CAR BUBBLED BEING A DEFECT FROM MERCEDES.

02/08/2019
Components: AIR BAGS
Incident Date: 01/18/2017
Crash: No
Fire: No
Vehicle Identification Number: WDDGF4HB5CR******
Summary

TAKATA RECALL WE WERE NOTIFIED OF THIS RECALL OVER TWO YEARS AGO. THERE HAS BEEN NO MOVEMENT ON A REPAIR. THIS IS ABSURD, WE HAVE ACTUALLY BEEN NOTIFIED THAT OUR TWO MERCEDES VEHICLES THAT ARE AFFECTED BY THIS RECALL, HAVE BEEN DROPPED IN PRIORITY FOR A REPAIR.

02/08/2019
Components: AIR BAGS
Incident Date: 01/18/2017
Crash: No
Fire: No
Vehicle Identification Number: WDDGF8BB1CA******
Summary

TL* TAKATA RECALL. THE CONTACT OWNS A 2012 MERCEDES-BENZ C300. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 17V017000 (AIR BAGS). THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE DEALER (MERCEDES-BENZ OF WAPPINGERS FALLS, 134 OLD POST RD, WAPPINGERS FALLS, NY 12590, (845)-298-0600) WAS CONTACTED AND CONFIRMED THAT THE PARTS WERE NOT AVAILABLE FOR THE RECALL REMEDY. THE MANUFACTURER WAS NOT MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE. *BF

02/08/2019
Components: AIR BAGS
Incident Date: 03/19/2017
Crash: No
Fire: No
Vehicle Identification Number: WDDGF4HB2CA******
Summary

TAKATA RECALL IT HAS BEEN TWO YEARS AND THE PASSENGER-SIDE AIRBAG IS STILL NOT AVAILABLE FOR MY CAR. I HAVE CONTACTED MY DEALER SEVERAL TIMES ABOUT WHEN THIS PART WOULD BE AVAILABLE. WAS TOLD IT WOULD BE AVAILABLE BY DECEMBER, 2018. STILL NOT AVAILABLE AND I AM AFRAID TO DRIVE IT OFTEN FOR FEAR THAT IT WILL RUPTURE. AT 74 YEARS OF AGE I THOUGHT I WAS BUYING A SAFE DEPENDABLE CAR.

02/08/2019
Components: AIR BAGS
Incident Date: 02/08/2019
Crash: No
Fire: No
Vehicle Identification Number: WDDGF4HB4CR******
Summary

"TAKATA RECALL" - MY VEHICLE HAS THE RECALL SINCE JANUARY 18, 2017 WITH NO RESOLUTION TO DATE. FORTUNATELY NO CRASHES HAVE TAKEN PLACE IN MY CAR BUT I DON'T WANT TO SEE WHAT HAPPENS WITH THE AIRBAG INFLATOR IF IT DOES.

01/31/2019
Components: AIR BAGS
Incident Date: 01/18/2018
Crash: No
Fire: No
Vehicle Identification Number: WDDGJ8JBXCF******
Summary

TL* TAKATA RECALL. THE CONTACT OWNS A 2012 MERCEDES-BENZ C350. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 17V017000 (AIR BAGS). THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE DEALER (NEW COUNTRY MOTOR CARS, INC, 1 WESTON ST, HARTFORD, CT 06120, (860)-278-2000) WAS CONTACTED AND CONFIRMED THAT THE PARTS WERE NOT AVAILABLE FOR THE RECALL REMEDY. THE MANUFACTURER WAS NOT MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE. *TT*JB

01/21/2019
Components: ENGINE
Incident Date: 07/01/2018
Crash: No
Fire: No
Vehicle Identification Number: WDDGF4HB4CA******
Summary

TAKATA RECALL. HORRIBLE NOISE COMING FROM ENGINE. SCARED IT IS THE DREADED CAMSHAFT AND TIMING CHAIN COMBO. IT IS RIDICULOUS THIS HAS YET TO BE RECALLED BY MERCEDES. NOT SAFE AS THE CAR CAN LEAVE YOU STRANDED WITHOUT NOTICE.

01/20/2019
Components: AIR BAGS
Incident Date: 01/17/2017
Crash: No
Fire: No
Vehicle Identification Number: WDDGF4HB9CR******
Summary

"TAKATA RECALL" JAN 2017 RECALL STILL NO FIX 2 YEARS LATER. HELD HOSTAGE DUE TO CAN'T SELL CAR LIKE THIS PAYING ON LOAN $368 MO TRIED TO PUT INSURANCE ON STORED CAR PLAN BECAUSE IT IS UNSAFE AS IS. WE NEED THE FRONT PASSENGER SEAT DUE TO SIZE OF FAMILY ETC. THIS IS RIDICULOUS!!! TWO YEARS MERCEDES SAYS NO PARTS. WHAT CAN WE DO???? *TR

01/19/2019
Components: AIR BAGS
Incident Date: 03/15/2017
Crash: No
Fire: No
Vehicle Identification Number: WDDGF8885CR******
Summary

PLEASE BE ADVISED I ORIGINALLY RECEIVED A NOTICE BY LETTER FROM MERCEDES BENZ IN 03/2017. NO REMEDY REGARDING THE RECALL HAS BEEN PROVIDED. HOW CAN I PROMPT THE RESOLUTION OF THIS ISSUE?

01/18/2019
Components: AIR BAGS
Incident Date: 09/03/2018
Crash: No
Fire: No
Vehicle Identification Number: WDDGF4HB5CA******
Summary

"TAKATA RECALL" I AM A 72 YEAR OLD DISABLED VET WITH MANY HEALTH ISSUES. WE ARE EXTREMELY AFRAID TO USE THIS VEHICLE HAS EXPERIENCED THE DAMAGE THAT DEFECTIVE AIR BAGS CAN CAUSE. WE CAN NOT SELL THIS VEHICLE BECAUSE OF THE DAMAGE IT COULD CAUSE TO A POTENTIAL BUYER. OUR LOCAL DEALERSHIP HAS WARNED THAT A REPLACEMENT PART IS YEARS AWAY FROM ARRIVING IN EL PASO. SO OUR VEHICLE ONLY HAS ACCRUED ONLY 11,108 MILES DUE TO OUR FEARS AND WE CAN'T SELL IT.

01/16/2019
Components: AIR BAGS
Incident Date: 01/16/2019
Crash: No
Fire: No
Vehicle Identification Number: WDDGF4HBXCR******
Summary

TL* TAKATA RECALL. THE CONTACT OWNS A 2012 MERCEDES-BENZ C250. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 17V017000 (AIR BAGS). MERCEDES-BENZ OF EDISON (910 US-1, EDISON, NJ 08817, 732-549-6600) WAS CONTACTED AND CONFIRMED THAT PARTS WERE NOT AVAILABLE FOR THE RECALL REMEDY. THE MANUFACTURER WAS NOTIFIED. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.

01/11/2019
Components: AIR BAGS
Incident Date: 01/09/2019
Crash: No
Fire: No
Vehicle Identification Number: WDDGF4HB5CR******
Summary

WE HAVE BEEN WAITING FOR 2(TW0) YEARS SINCE RECEIVING A LETTER THAT OUR PASSENGER SEAT AIRBAG NEEDED REPLACEMENT AND NOW WE ARE HEARING THAT IT WILL BE ANOTHER YEAR BEFORE THE FIX WILL BE AVAILABLE. THIS IS MOVING TOO SLOW AND IT IS A SAFETY ISSUE. NO ONE HAS RIDDING IN THAT SEAT FOR 2W0 YEARS. MY WIFE IS TIRED OF RIDING IN THE BACK SEAT!!

01/10/2019
Components: AIR BAGS
Incident Date: 01/10/2018
Crash: No
Fire: No
Vehicle Identification Number: WDDGF8AB4DG******
Summary

TL* THE CONTACT OWNS A 2012 MERCEDES-BENZ C300. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 18V043000 (AIR BAGS). THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. MERCEDES-BENZ OF WEST CHESTER (1260 WILMINGTON PIKE, WEST CHESTER, PA 19382, (888) 240-2992) WAS CONTACTED AND CONFIRMED THAT THE PARTS WERE NOT AVAILABLE FOR THE RECALL REMEDY. THE MANUFACTURER WAS NOTIFIED AND WAS NOT ABLE TO CONFIRM WHEN THE PARTS WERE TO BECOME AVAILABLE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.

01/04/2019
Components: AIR BAGS
Incident Date: 01/01/2017
Crash: No
Fire: No
Vehicle Identification Number: WDDGF4HB6CA******
Summary

TL* TAKATA RECALL. THE CONTACT OWNS A 2012 MERCEDES-BENZ C250. THE CONTACT STATED THAT THE RECALL NOTICE FOR NHTSA CAMPAIGN NUMBER: 17V017000 (AIR BAGS) WAS RECEIVED IN JANUARY OF 2017. THE PARTS NEEDED FOR THE REPAIR WERE NOT AVAILABLE. THE LOCAL DEALER AND MANUFACTURER WERE NOT NOTIFIED. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.

12/31/2018
Components: VISIBILITY
Incident Date: 12/26/2015
Crash: No
Fire: No
Summary

TL* THE CONTACT OWNS A 2012 MERCEDES-BENZ C250. WHILE DRIVING APPROXIMATELY 65 MPH, A SUDDEN LOUD, BOOMING SOUND WAS HEARD AS THE SUN ROOF EXPLODED. THERE WERE NO INJURIES. THE VEHICLE WAS TAKEN TO MERCEDES-BENZ OF WACO (1625 N VALLEY MILLS DR, WACO, TX), BUT THE CAUSE OF THE FAILURE COULD NOT BE DETERMINED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE VIN WAS UNKNOWN. THE FAILURE MILEAGE WAS 35,000.

12/26/2018
Components: AIR BAGS
Incident Date: 12/26/2018
Crash: No
Fire: No
Vehicle Identification Number: WDDGF4HB8CR******
Summary

TL* TAKATA RECALL. THE CONTACT OWNS A 2012 MERCEDES-BENZ C250. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 17V017000 (AIR BAGS). THE DEALER WAS NOT CONTACTED. THE MANUFACTURER WAS CONTACTED AND CONFIRMED THAT PARTS WERE NOT AVAILABLE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.

12/22/2018
Components: AIR BAGS
Incident Date: 01/18/2018
Crash: No
Fire: No
Vehicle Identification Number: WDDGJ4HB1CF******
Summary

TAKATA RECALL. DEALERSHIP HAS NO REMEDY TO REPAIR DEFECTIVE AIRBAG FOR MY VEHICLE.

12/20/2018
Components: AIR BAGS
Incident Date: 07/31/2018
Crash: No
Fire: No
Vehicle Identification Number: WDDGJ4HB1CF******
Summary

TAKATA RECALL: MERCEDES HAS HAD THIS OPEN RECALL ON MY VEHICLE FOR A LONG TIME, I AM LOOSING INCOME NOT BEING ABLE TO RENT OUT MY VEHICLE. I HAVE ASKED MERCEDES FOR COMPENSATION OR HELP WITH NO AVAIL.

12/19/2018
Components: UNKNOWN OR OTHER
Incident Date: 11/01/2018
Crash: No
Fire: No
Vehicle Identification Number: WDDGF4HB8CA******
Summary

MY DRIVERS SIDE DOOR HANDLE ON THE INSIDE DOES NOT WORK. I NEVER HAD ANY PROBLEMS PRIOR TO THIS. I DROVE TO MY APPOINTMENT, GOT OUT OF MY CAR NORMALLY. UPON RETURNING TO MY CAR I NOTICED MY DOOR HANDLE LOOKED LOOSE, THEN COULD NO LONGER OPEN MY DOOR FROM THE INSIDE. I HAVE TO ROLL DOWN MY WINDOW IN ORDER TO OPEN MY DOOR ON THE OUTSIDE, WHICH IS EXTREMELY IRRITATING. THE COST TO REPAIR IS OVER $1,000 WHICH I DO NOT BELIEVE IS MY RESPONSIBILITY TO PAY FAR. I AM SCARED TO HAVE MY KIDS IN MY, IN CASE AN ACCIDENT DOES OCCUR AND I CANNOT EXIT THE VEHICLE. AFTER SEARCHING THIS PROBLEM I HAVE LEARNED THAT IT IS EXTREMELY COMMON IN THESE MODELS. THIS IS OBVIOUSLY ON MERCEDES TO RECALL FOR YOUR VALUED CUSTOMERS SAFETY.

12/19/2018
Components: AIR BAGS
Incident Date: 03/02/2017
Crash: No
Fire: No
Vehicle Identification Number: WDDGF4HB3CA******
Summary

TAKATA RECALL

12/18/2018
Components: AIR BAGS
Incident Date: 08/14/2017
Crash: No
Fire: No
Vehicle Identification Number: WDDGF4HB7CA******
Summary

TL* TAKATA RECALL. THE CONTACT OWNS A 2012 MERCEDES-BENZ C250. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 17V017000 (AIR BAGS). THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. MERCEDES-BENZ OF TAMPA (4400 N DALE MABRY HWY, TAMPA, FL 33614, (813) 579-2138) WAS CONTACTED AND CONFIRMED THAT THE PARTS WERE NOT AVAILABLE FOR THE RECALL REMEDY. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE AND WAS NOT ABLE TO CONFIRM WHEN THE PARTS WERE TO BECOME AVAILABLE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. PARTS DISTRIBUTION DISCONNECT.

12/17/2018
Components: AIR BAGS
Incident Date: 02/02/2017
Crash: No
Fire: No
Vehicle Identification Number: WDDGJ5HB7CF******
Summary

TAKATA RECALL. I RECEIVED THE RACALL NOTICE FEB.2017 WITH NOTIFICATION OF FURTHER NOTICE ONCE PARTS ARE AVAILABLE. FIRST OF LET ME ADDRESS THAT THIS IS A HUGE SAFETY CONCERN AND IT IS ALMOST 2 YEARS AGO SINCE FIRST NOTICE. SECOND OF ALL I AM TRYING TO SELL MY CAR BUT DO NOT RECEIVE THE VALUE I SHOULD RECEIVE DUE TO THE OPEN SAFETY RECALL. MY HANDS ARE TIGHT AT THIS POINT AND IT CAN'T BE RIGHT TO LOSE IN VALUE OF THE CAR DUE TO AN OUTSTANDING SAFETY CALL WHICH CAN'T BE ADDRESSED AT THIS POINT. WHAT ARE THE NEXT STEPS IN ORDER TO SOLVE THIS PROBLEM, ESPECIALLY THE SAFETY OF MY MY LIFE AND THE PASSENGERS LIFE. WHO COMES UP WITH THE DIFFERENCE IN VALUE DUE TO NOT BEING ABLE TO REPAIR IN A TIMELY MATTER. I BELIEVE ALMOST 2 YEARS IS PLENTY OF TIME TO SOLVE THE ISSUE. REGARDS

12/13/2018
Components: AIR BAGS
Incident Date: 01/02/2017
Crash: No
Fire: No
Vehicle Identification Number: WDDGF8BB5CR******
Summary

TL* TAKATA RECALL. THE CONTACT OWNS A 2012 MERCEDES-BENZ C300. THE CONTACT STATED THAT THE RECALL NOTICE FOR NHTSA CAMPAIGN NUMBER: 17V017000 (AIR BAGS) WAS RECEIVED IN JANUARY OF 2017. AFTER CONTACTING THE LOCAL DEALER (MERCEDES-BENZ OF AUGUSTA, 3061 WASHINGTON RD, AUGUSTA, GA), THE CONTACT WAS INFORMED THAT THE PARTS NEEDED TO REPAIR THE DEFECT WERE NOT AVAILABLE. THE MANUFACTURER WAS NOT NOTIFIED. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.

12/11/2018
Components: POWER TRAIN,ENGINE,FUEL/PROPULSION SYSTEM
Incident Date: 12/11/2018
Crash: No
Fire: No
Vehicle Identification Number: WDDGF4HB2CR******
Summary

I BOUGHT THE CERTIFIED CAR AT 50K AND AT 70K MILES, RIGHT AFTER THE WARRANTY ENDED - CHECK ENGINE LIGHT CAME ON AND THE DEALERSHIP SAID IT WILL COST $8K DUE TO CAMSHAFTS TO REPAIR!! THEY EVEN SUGGESTED THAT I SHOULD CONSIDER TRADING THE CAR IN! KEEP IN MIND I STILL OWE $28K SO THAT OPTION IS OUT! SINCE THEN THE CHECK ENGINE LIGHT STILL ON EVEN AFTER I GOT IT REPAIRED AT A LOCAL/AFFORDABLE MECHANIC AND IT'S ABOUT 110K MILEAGE AND THE ENGINE IS RATTLING AS IT RUNS. THIS IS MY 3RD BENZ AND THE FIRST 2 FAILED DUE TO THE TRANSMISSION FAILURE. I JUST CAN'T BELIEVE THESE GERMAN CARS CAUSE SO MANY PROBLEMS AND SO COSTLY TO REPAIR. WHAT HAPPEN TO YOU PAY FOR WHAT YOU GET!!! TODAY, WHILE I WAS DRIVING THE CAR JUST SLOWLY STOP AND THE ENGINE CUT OFF! AAA CAME TO CHECK AND IT'S NOT THE BATTERY SO WILL NEED TO GET TOWED. STILL OWE $10K LEFT- I DON'T KNOW WHAT TO DO! NO OTHER CAR TO DRIVE .

12/10/2018
Components: AIR BAGS
Incident Date: 12/10/2018
Crash: No
Fire: No
Vehicle Identification Number: WDDGF8BB6CR******
Summary

TAKATA RECALL--MERCEDES BENZ OF CHICAGO WILL NOT PERFORM THE REPLACEMENT AND HAS FAILED TO COMMUNICATE WITH CUSTOMERS AS TO WHEN THIS WILL BE DONE.

11/29/2018
Components: AIR BAGS
Incident Date: 03/20/2017
Crash: No
Fire: No
Vehicle Identification Number: WDDGF4HBXCR******
Summary

TL* TAKATA RECALL. THE CONTACT OWNS A 2012 MERCEDES-BENZ C250. THE CONTACT RECEIVED A RECALL NOTIFICATION FOR NHTSA CAMPAIGN NUMBER: 17V017000 (AIR BAGS) AND STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME TO REPAIR THE VEHICLE. THE DEALER (RBM OF ALPHARETTA, 345 MC FARLAND PKWY, ALPHARETTA, GA 30004) CONFIRMED THAT PARTS WERE NOT AVAILABLE TO PERFORM THE RECALL REPAIR. THE MANUFACTURER WAS NOTIFIED OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.

11/27/2018
Components: ELECTRICAL SYSTEM,EXTERIOR LIGHTING
Incident Date: 11/07/2018
Crash: No
Fire: No
Vehicle Identification Number: WDDGF8BBOCR******
Summary

2012 MERCEDES BENZ C300 - REAR TAIL LIGHT TAIL LIGHT FAILURE, FOUND BURN MARKS IN THE VEHICLE BULB ASSEMBLY (BULB PANEL) AND BURNED WIRES IT HAS A COMPLETE LOSS OF TAIL LIGHT LAMPS FUNCTION.

11/20/2018
Components: AIR BAGS
Incident Date: 01/01/2016
Crash: No
Fire: No
Vehicle Identification Number: WDDGF8BB5CR******
Summary

TL* TAKATA RECALL. THE CONTACT OWNS A 2012 MERCEDES-BENZ C300W4. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 17V017000 (AIR BAGS); HOWEVER, THE PARTS TO DO THE REPAIR WERE UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. MERCEDES-BENZ OF BOSTON (259 MCGRATH HWY, SOMERVILLE, MA 02143, (617) 666-4100) WAS CONTACTED AND CONFIRMED THAT THE PARTS WERE NOT AVAILABLE FOR THE RECALL REMEDY. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.

11/19/2018
Components: AIR BAGS
Incident Date: 07/25/2013
Crash: No
Fire: No
Vehicle Identification Number: WDDGF4HB4CR******
Summary

TAKATA R ECALL. I HAVE BEEN TO THE DEALER WHERE I BOUGHT THE CAR AND COMPLAINED ABOUT NO ACTION ON THE AIRBAG RECALL. THE DEALER IS DOING NOTHING TO FIX THE PROBLEM. HE SIMPLY SAYS WE DON'T HAVE THE AIRBAGS. I POINTED OUT THEY HAVE PLENTY OF AIRBAGS FOR NEW CARS BUT GOT NO RESPONSE

11/16/2018
Components: AIR BAGS
Incident Date: 03/01/2017
Crash: No
Fire: No
Vehicle Identification Number: WDDGF8BB6CR******
Summary

"TAKATA RECALL": I GOT A LETTER ABOUT THIS RECALL LAST MARCH 2017 I NOT ONE HAS CONTACT ME SINCE THEM. I CALLED MERCEDES BUT THEY JUST SAID THEY DONT HAVE A RESOLUTION RIGHT NOW, PLEASE HELP I DONT WANT TO WAIT ON HAVING A CAR ACCIDENT AND THE AIR BACK DONT WORK.

11/14/2018
Components: AIR BAGS
Incident Date: 06/25/2017
Crash: No
Fire: No
Vehicle Identification Number: WDDGJ5HB6CF******
Summary

I HAVE RECEIVED NOTICE THAT MY AIRBAGS ARE AT DEFAULT AND HAVE A RECALL FOR BEING DEFECTIVE. MERCEDES-BENZ HAS TOLD ME THAT THEY ARE NOT ABLE TO REPAIR THIS ISSUE, SO I AM DRIVING AROUND WITH AIRBAGS THAT MAY CAUSE SERIOUS INJURY OR DEATH UPON AN ACCIDENT. CURRENTLY I HAVE NOT BEEN ABLE TO HAVE THIS ISSUE REPAIRED OR ADDRESSED .

11/05/2018
Components: AIR BAGS
Incident Date: 03/01/2017
Crash: No
Fire: No
Vehicle Identification Number: WDDGF8BB5CR******
Summary

PARTS HAVE NOT BEEN RELEASED AND MADE AVAILABLE FOR REPAIR TO MYSELF. IT HAS BEEN ONE AND HALF YEARS SINCE THE RECALL NOTICE WAS DELIVERED.

11/04/2018
Components: SERVICE BRAKES
Incident Date: 05/04/2018
Crash: No
Fire: No
Vehicle Identification Number: WDDGJ4HB9CF******
Summary

I WAS DRIVING ON THE HIGHWAY AT ABOUT 60MPH IN THE LEFT HAND LANE. I WAS ABOUT 7 CAR LENGTHS FROM THE CAR IN FRONT OF ME AS I HAD JUST MOVED INTO THAT LANE TO MOVE TO THE RAMP TO MOVE OFF THE HIGHWAY. THE VEHICLE IN FRONT OF ME BRAKED, AND WAS GOING AT A LOWER SPEED. I TRIED TO SLOW DOWN AND MY CAR DID NOT SLOW. I PRESSED MY BRAKE TO THE FLOOR AND MY CAR STILL WOULD NOT STOP. I WAS ABLE TO PULL TO THE SHOULDER AND THE CAR FINALLY CAME TO A STOP CLOSE TO THE RAMP, I THOUGHT IT WAS AN ISOLATED INCIDENT EXCEPT I SAW ON A WEBSITE, OTHERS HAD THE SAME PROBLEM.

10/25/2018
Components: AIR BAGS
Incident Date: 01/02/2017
Crash: No
Fire: No
Vehicle Identification Number: WDDGF4HB1CR******
Summary

TL* TAKATA RECALL. THE CONTACT OWNS A 2012 MERCEDES-BENZ C250. THE CONTACT STATED THAT THE RECALL NOTICE FOR NHTSA CAMPAIGN NUMBER: 17V017000 (AIR BAGS) WAS RECEIVED IN JANUARY OF 2017. AFTER CONTACTING THE MANUFACTURER AND LOCAL DEALER (MERCEDES OF SAN DIEGO, 4750 KEAMY MESA RD, SAN DIEGO, CA), THE CONTACT WAS INFORMED THAT THE PARTS NEEDED TO REPAIR THE DEFECT WERE NOT AVAILABLE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.

10/13/2018
Components: STRUCTURE,ENGINE
Incident Date: 10/02/2018
Crash: No
Fire: No
Vehicle Identification Number: WDDGF4HB5C******
Summary

CAM SHAFT ADJUSTERS WENT OUT AND HAD TO BE REPAIRED FOR NORMAL USE AND DRIVERS SIDE DOOR HANDLE BROKE ON THE INSIDE AND NEEDS TO BE REPLACED DUE TO REGULAR USE.

10/12/2018
Components: ENGINE
Incident Date: 10/08/2018
Crash: No
Fire: No
Vehicle Identification Number: WDDGF4HB6CF******
Summary

TL* THE CONTACT OWNS A 2012 MERCEDES-BENZ C250. WHILE DRIVING 70 MPH, THE CONTACT HEARD AN ABNORMAL NOISE COMING FROM THE ENGINE. THE VEHICLE WAS TAKEN TO MERCEDES-BENZ OF COVINGTON (LOCATED AT 8080 WESTSHORE DRIVE, COVINGTON, LA 70433, (985) 900-1212) WHERE IT WAS DIAGNOSED THAT THE CAMSHAFT GEAR-SPROCKET AND EXHAUST CAM ADJUSTER NEEDED TO BE REPLACED. THE VEHICLE WAS REPAIRED. THE MANUFACTURER WAS NOT CONTACTED. THE APPROXIMATE FAILURE MILEAGE WAS 115,000. *TT

10/10/2018
Components: AIR BAGS
Incident Date: 03/01/2017
Crash: No
Fire: No
Summary

TL* THE CONTACT OWNS A 2012 MERCEDES-BENZ C250. THE CONTACT RECEIVED A RECALL NOTIFICATION FOR NHTSA CAMPAIGN NUMBER: 17V017000 (AIR BAGS); HOWEVER, THE PART TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE VEHICLE WAS TAKEN TO MERCEDES-BENZ OF DAYTONA BEACH (1188 N TOMOKA FARMS RD, DAYTONA BEACH, FL 32124, (386) 675-4677) AND THE CONTACT WAS INFORMED THAT PART WAS NOT AVAILABLE. THE MANUFACTURER WAS NOT NOTIFIED. THE CONTACT HAD NOT EXPERIENCED A FAILURE. THE VIN WAS UNKNOWN.

09/29/2018
Components: AIR BAGS
Incident Date: 02/09/2016
Crash: No
Fire: No
Vehicle Identification Number: WDCGG8HB6CF******
Summary

TAKATA RECALL. NOTIFIED OF RECALL IN FEB 2016, BUT AIRBAGS HAVE NOT BEEN FIXED OR REPLACED.

09/27/2018
Components: AIR BAGS
Incident Date: 09/26/2018
Crash: No
Fire: No
Vehicle Identification Number: WDDGF8BB7CR******
Summary

TAKATA RECALL- NOTIFIED IN MARCH 2017 OF THE RECALL, STILL NOT FIXED. UNACCEPTABLE IF THIS IS A "RISK OF SERIOUS INJURY OR DEATH". 18 MONTHS IS NOT A "REASONABLE AMOUNT OF TIME". DOUBT WE CAN SELL CAR EITHER. SEEMS LIKE A LAWSUIT WAITING TO HAPPEN. WHAT IS THE WAY FORWARD?

09/20/2018
Components: AIR BAGS
Incident Date: 09/20/2018
Crash: No
Fire: No
Vehicle Identification Number: WDDGF4HBXCA******
Summary

"TAKATA RECALL" I HAVE BEEN WAITING MY LOCAL DEALER OF MERCEDES BENZ TO REPLACE THE AIR BAGS WITH THERE EXCUSE THAT THEY DO NOT HAVE THE PARTS AVAILABLE. ITS BEEN OVER A YEAR. I HAVE CALLED THEM TODAY AND THEY HAVE THE SAME EXCUSE. MAKE ME BELIEVE THAT THEY ARE WAITING ME TO CHANGE OR SALE THE CAR TO THEN NOT HAVE THE RESPONSIBILITY TO REPLACE THE EQUIPMENT. I USE THE CAR ON A DAILY BASIS.

09/13/2018
Components: AIR BAGS
Incident Date: 01/18/2017
Crash: No
Fire: No
Vehicle Identification Number: WDDGF4HB0CR******
Summary

TL* TAKATA RECALL. THE CONTACT OWNS A 2012 MERCEDES-BENZ C250. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 17V017000 (AIR BAGS); HOWEVER, THE PARTS TO DO THE REPAIR WERE UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. MERCEDES-BENZ OF BEVERLY HILLS (9250 BEVERLY BLVD, BEVERLY BLVD, CA) WAS CONTACTED AND CONFIRMED THAT THE PARTS WERE NOT AVAILABLE FOR THE RECALL REMEDY. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE AND WAS NOT ABLE TO CONFIRM WHEN THE PARTS WERE TO BECOME AVAILABLE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.

09/05/2018
Components: STEERING,ELECTRICAL SYSTEM,ENGINE
Incident Date: 09/05/2018
Crash: No
Fire: No
Vehicle Identification Number: WDDGF8BB1CR******
Summary

STEERING WHEEL LOCK AFTER VEHICLE IS SHUT DOWN. WHEN YOU RETURN TO THE VEHICLE INSERT THE KEY THE INSTRUMENT CLUSTER, SPEEDO, STEERING WHEEL IS UNRESPONSIVE WHICH WILL NOT ALLOW YOU TO TURN THE ENGINE. THIS SHOULD BE A RECALL IT'S A ELECTRONIC STEERING LOCK THAT FAILS ON SEVERAL MERCEDES BENZ CAUSING THE OWNER TO TOW THE VEHICLE TO THE DEALERSHIP FOR A 2,000 DOLLAR REPAIR. IT HAPPENS SEVERAL TIMES BEFORE IT COMPLETELY FAILS.

09/02/2018
Components: AIR BAGS,ENGINE
Incident Date: 08/02/2018
Crash: No
Fire: No
Vehicle Identification Number: WDDGF4HB2CR******
Summary

TAKATA RECALL...ENGINE MAKING A LOUD RATTLE WHEN STARTED.

08/15/2018
Components: UNKNOWN OR OTHER
Incident Date: 08/08/2018
Crash: No
Fire: No
Vehicle Identification Number: WDDGF8BB8CA******
Summary

INTERIOR DOOR LATCH SPONTANEOUSLY BROKE. I HAD DRIVEN MY CAR TO WORK THAT MORNING AND GOTTEN OUT OF THE CAR TO GO INTO MY OFFICE BUILDING. THERE WAS NO SIGN OF ANY ISSUE WITH THE LATCH. LATER THAT AFTERNOON, I LEFT WORK AND MADE A STOP SOMEWHERE. WHEN I WENT TO GET OUT OF THE CARE THE LATCH JUST FLOPPED. THERE WAS NO SPRING ACTION AND I COULD NOT GET OUT OF THE CAR UNTIL I ROLLED DOWN THE WINDOW AND OPENED THE DOOR FROM THE OUTSIDE. ACCORDING TO FORUMS ON MBWORLD.COM DATING AS FAR BACK AS 2012, THIS IS A COMMON ISSUE FOR C-CLASS AND OTHER MB MODELS THIS COULD DEFINITELY BE A SAFETY ISSUE IN THE EVENT AN ACCIDENT OR IN ANOTHER LIFE THREATENING SITUATION. ACCORDING TO THE MERCEDES BENZ SERVICE ADVISOR IN MY AREA, THE COST TO REPAIR THIS ISSUE IS UPWARDS OF $1300 BECAUSE THEY HAVE TO REPLACE THE ENTIRE DOOR PANEL. IF THIS IS HAPPENING TO SO MANY OF THESE VEHICLES THROUGH NO FAULT OF THE OWNER, SHOULDN'T THERE BE A RECALL ISSUED FOR THIS? WHY ARE THEY ACCEPTING PARTS THAT THEY KNOW TO BE DEFECTIVE?

08/14/2018
Components: AIR BAGS
Incident Date: 08/14/2018
Crash: No
Fire: No
Vehicle Identification Number: WDDGF4HBXCA******
Summary

TAKATA RECALL-I AM DRIVING WITH 4 CHILDREN IN MY VEHICLE AND I HAVE AN AIRBAG MALFUNCTION AND THIS IS VERY CONCERNING. I WOULD LIKE FOR THIS MATTER TO BE RESOLVE ASAP. I'VE BEEN DRIVING MY VEHICLE UNDER THESE CIRCUMSTANCES FAR TOO LONG AND THIS IS CAUSING ME A LOT OF ANXIETY BECAUSE OF THE CONCERNS I HAVE REGARDING MY SAFETY INCLUDING MY FAMILY. I RECEIVED A NOTICE REGARDING A LEGAL ACTION BUT I HAVE NOT RECEIVED ANYTHING ELSE AND I HAVE CALLED THE MERCEDES DEALERSHIPS AND THEY CAN'T DO ANYTHING BECAUSE IT CONTINUES TO SHOW PENDING RECALL ON THEIR SYSTEM AND THEY PRETTY MUCH CAN'T DO ANYTHING ABOUT IT UNTIL THEY GET A NOTICE FROM WHOEVER THESE PEOPLE ARE SUPPOSE TO BE. I HAVE AN ALERT ON MY VEHICLE THAT STATES, MALFUNCTION AIRBAG.

08/10/2018
Components: AIR BAGS
Incident Date: 03/20/2017
Crash: No
Fire: No
Vehicle Identification Number: WDDGF4HB6CA******
Summary

TL* TAKATA RECALL. THE CONTACT OWNS A 2012 MERCEDES-BENZ C250. THE CONTACT RECEIVED A RECALL NOTIFICATION FOR NHTSA CAMPAIGN NUMBER: 17V017000 (AIR BAGS) AND STATED THAT THE MANUFACTURER FAILED TO REPAIR THE VEHICLE WITHIN A REASONABLE AMOUNT OF TIME. THE DEALER (CROWN EUROCARS, 8302 US HIGHWAY 19 N, PINELLAS PARK, FL 33781) CONFIRMED THAT PARTS WERE NOT AVAILABLE TO PERFORM THE RECALL REPAIR. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.

08/05/2018
Components: ENGINE
Incident Date: 07/26/2018
Crash: No
Fire: No
Vehicle Identification Number: WDDGF4HB8CA******
Summary

ENGINE LIGHT CAME ON , THE CAR HESITATED TO TURN ON AT TIMES, SOMETIMES HAD TO PRESS THE GAS PEDAL TO HAVE VEHICLE TURN ON. TOOK IT TO LOCAL BENZ SHOPS THAT CLAIMED TO WORK ON BENZ, THEY SAID THEIR COMPUTER COULD NOT DETERMINE THE CODE. SO TOOK IT TO THE DEALER IN FORT MYERS, FL. WAS TOLD IT WAS THE TIMING CHAIN AND THE 2 CAM SHAFTS. WAS QUOTED $5032. SO HAD TO OTHER CHOICE THAN TO HAVE THEM REPAIRED. ONLY RECEIVED THE MANAGERS DISCOUNT OF $150 (WOW). I READ THAT MANY OTHER OWNERS HAVE THE SAME PROBLEM AND THEY WILL NOT RECALL . THEY HAVE RECALLED OLDER MODELS LIKE 2006 FOR THIS SAME TYPE OF ISSUE. BUT OF COURSE SEEMS THAT MERCEDES BENZ HAS NO PRESTIGE. ALSO NOTE THIS CAR ONLY HAS 41,000 MILES IN MINT SHAPE TAKE GOOD CARE OF IT. VERY , VERY DISAPPOINTED WITH MERCEDES BENZ, DON'T GET STUCK BUYING A VEHICLE THAT IS NOT DEPENDABLE. THIS MODEL HAS TOO MANY ISSUES.

07/23/2018
Components: FUEL/PROPULSION SYSTEM
Incident Date: 01/08/2018
Crash: No
Fire: No
Vehicle Identification Number: WDDGF8BBXCR******
Summary

FEUL TANK LEAK WHEN I PUT ANY AMOUNT OF GAS INTO CAR IT IS LEAKING OUT ON TO THE GROUND WHILE IM DRIVING AND WHEN IM AT A STANDSTILL. THE SMELL IS VERY STRONG AND I SEE THE TRAIL IN MY REARVIEW MIRROR. I READ ON THE WEBSITE THAT IS ONE OF THE PROBLEMS THAT THIS CAR IS HAVING IT WAS REPORTED MARCH 2013 BUT WHEN I CALL THE DEALERSHIP THEY ARE TELLING IT IS NOT A RECALL FOR THIS VEHICLE. I WENT TO AUTOZONE TO DO A CHECK AND IT TOLD IT WAS THE FEUL CAPPED WHICH I SWITCH AND THAT WAS NOT THE PROBLEM. NOW I WENT TO DO MY INSPECTION AND IT FAILED DUE TO THIS PROBLEM.

07/19/2018
Components: ENGINE
Incident Date: 07/06/2018
Crash: No
Fire: No
Vehicle Identification Number: WDDGF4HB5CR******
Summary

WHILE STARTING ENGINE LIGHT CAME ON. WOULD NOT GO AWAY. TOOK TO MERC DEALER,TOLD CAMSHAFT FAILURE. REPLACEMENT COST 5865 DOLLARS. CAR SERVICED AT DEALERSHIP AS PER RECOMMENDATIONS. SEVERAL BLOGS REPORT SIMILAR ISSUE BY DIFFERENT CUSTOMERS. SIMILAR ISSUE IN E 350 ON 2006 MODEL. MERC SEEMS TO AWARE OF THIS ISSUE.

07/12/2018
Components: AIR BAGS
Incident Date: 07/12/2018
Crash: No
Fire: No
Vehicle Identification Number: WDDGF8BB1CR******
Summary

TAKATA RECALL, UNABLE TO GET FIX. VEHICLE CANNOT BE TRADED OR SOLD DUE TO OUTSTANDING RECALL NOT FIXED. WILL NOT USE VEHICLE AT THIS TIME. MERCEDES KEEPS PUSHING PARTS AVAILABILITY , NOW 9/2019. THIS STARTED IN 2/2013.

07/12/2018
Components: AIR BAGS
Incident Date: 07/12/2018
Crash: No
Fire: No
Vehicle Identification Number: WDDGJ4HB0CF******
Summary

TL* TAKATA RECALL. THE CONTACT OWNS A 2012 MERCEDES-BENZ C250. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 17V017000 (AIR BAGS); HOWEVER, THE PART NEEDED FOR THE REPAIR WAS NOT AVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE CONTACT CALLED W.I. SIMONSON MERCEDES-BENZ AT (855) 677-2690 (LOCATED AT 1626 WILSHIRE BLVD, SANTA MONICA, CA 90403) AND WAS INFORMED THAT THE RECALL WAS PENDING AND NOT AN ACTUAL RECALL. THE MANUFACTURER WAS NOT MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.

07/09/2018
Components: AIR BAGS
Incident Date: 01/18/2018
Crash: No
Fire: No
Vehicle Identification Number: WDDGF8BB8CR******
Summary

TL* TAKATA RECALL. THE CONTACT OWNS A 2012 MERCEDES-BENZ C300. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 17V017000 (AIR BAGS); HOWEVER, THE PARTS TO DO THE REPAIR WERE UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE VEHICLE WAS TAKEN TO MERCEDES-BENZ OF SANTA FE (2586 CAMINO ENTRADA, SANTA FE, NM 87507, (505)-913-2900) WHERE IT WAS CONFIRMED THAT THE PARTS WERE NOT AVAILABLE FOR THE RECALL REMEDY. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.

06/29/2018
Components: AIR BAGS
Incident Date: 12/01/2017
Crash: No
Fire: No
Vehicle Identification Number: WDDGF4HB8CR******
Summary

TAKATA RECALL, MERCEDES BENZ HAS NOT REPLACED MY AIRBAGS ON MY VEHICLE AND I FEEL AT DANGER.

06/25/2018
Components: AIR BAGS
Incident Date: 06/25/2018
Crash: No
Fire: No
Vehicle Identification Number: WDDGJ4HBXCF******
Summary

RECALL STATUS: RECALL INCOMPLETE. REMEDY NOT YET AVAILABLE NHTSA RECALL NUMBER: 17V017 RECALL DATE: JANUARY 18, 2017 MANUFACTURER RECALL NUMBER: 2018030010 REQUEST A CLEARING LETTER TO MOVE MY CAR FROM RAMSTEIN AIR BASE GERMANY TO WASHINGTON, DC. I WILL SHIP MY CAR FRIDAY JULY 20, 2018.

06/25/2018
Components: AIR BAGS
Incident Date: 03/18/2017
Crash: No
Fire: No
Vehicle Identification Number: WDDGF8BB4CA******
Summary

TL* TAKATA RECALL. THE CONTACT OWNS A 2012 MERCEDES-BENZ C300. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 17V017000 (AIR BAGS); HOWEVER, THE PART TO DO THE RECALL REPAIR WAS NOT AVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. VITI MERCEDES-BENZ (975 FISH RD, TIVERTON, RI 02878, (401) 624-6181) WAS CONTACTED AND CONFIRMED THAT THE PART WAS NOT AVAILABLE. THE MANUFACTURER WAS ALSO MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.

06/21/2018
Components: AIR BAGS,SEATS,FUEL/PROPULSION SYSTEM
Incident Date: 01/01/2017
Crash: No
Fire: No
Vehicle Identification Number: WDDGFAHB3CA******
Summary

AIRBAG RECALL NOTICE MARCH 2017, STILL NO RESOLUTION. SEATS ADVERTISED AS LEATHER, NOT LEATHER INTERMITTENT GAS SMELL FILLS CABIN OF VEHICLE CAUSING RESPIRATORY ISSUES

06/21/2018
Components: AIR BAGS
Incident Date: 06/15/2017
Crash: No
Fire: No
Summary

CALLED MB DEALER IN COVINA WHERE THEY SAID THEY DIDN'T HAVE PARTS. CONTACTED MERCEDES BENZ NA ON FACEBOOK, TWITTER & INSTAGRAM WHERE I'VE BEEN IGNORED. MY NAME IS [XXX] AND YOU CAN REACH ME AT [XXX]. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6). *TR

06/11/2018
Components: AIR BAGS
Incident Date: 06/11/2018
Crash: No
Fire: No
Vehicle Identification Number: WDCGG5GB8CF******
Summary

TL* TAKATA RECALL. THE CONTACT OWNS A 2012 MERCEDES-BENZ C350. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 16V081000 (AIR BAGS); HOWEVER; THE PARTS TO DO THE REPAIR WERE UNAVAILABLE. THE DEALER (BAKER MOTOR COMPANY OF CHARLESTON, 843-628-0202) WAS CALLED AND CONFIRMED THAT THE PARTS WERE NOT AVAILABLE FOR THE RECALL REMEDY. THE MANUFACTURER WAS NOT NOTIFIED. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.

06/06/2018
Components: AIR BAGS
Incident Date: 02/10/2016
Crash: No
Fire: No
Vehicle Identification Number: WDDGF8BBXCR******
Summary

TL* TAKATA RECALL. THE CONTACT OWNS A 2012 MERCEDES-BENZ C300. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 17V017000 (AIR BAGS); HOWEVER, THE PARTS TO DO THE REPAIR WERE UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE DEALER (KNOPF AUTOMOTIVE, 3401 LEHIGH ST, ALLENTOWN, PA 18103, (610) 439-1555) WAS CONTACTED AND CONFIRMED THAT THE PARTS WERE NOT AVAILABLE FOR THE RECALL REMEDY. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE AND WAS NOT ABLE TO CONFIRM WHEN THE PARTS WERE TO BECOME AVAILABLE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.

06/06/2018
Components: ENGINE
Incident Date: 02/01/2018
Crash: No
Fire: No
Vehicle Identification Number: WDDGF4HB2CR******
Summary

AFTER ONLY 75K MILES MY MB HAS A FAILING PART THAT IS WELL KNOWN AMONGST ALL MB DEALERSHIPS. THE CAM SHAFT ADJUSTMENT UNITS BOTH INTAKE AND EXHAUST HAVE FAILED, CAUSING ME TO UNDERTAKE REPAIRS IN EXCESS OF $3K. FOR SUCH A NEWER VEHICLE THIS IS UNCONSCIONABLE AND MANY DEALERSHIPS AROUND THE PHOENIX AREA HAVE KNOWN ABOUT THIS ISSUE FOR AWHILE AND HAVE EXPRESSED SHOCK THAT THIS HASN'T BEEN A RECALL ISSUE YET. I KNEW THERE WAS AN ISSUE WITH MY MB WHEN I STARTED IT UP AND THERE WAS A RATTLING NOISE COMING FROM THE ENGINE PORTION OF THE VEHICLE. EACH SHOP AND DEALERSHIP I'VE TAKEN IT TO HAVE NOTED IT AND HAVE STATED THAT REPAIRS RANGE FROM $3K TO $4.8K. SIMPLY UNACCEPTABLE. I AM HOPING THE NHTSA WILL INVESTIGATE AND RECALL THIS CAR FOR THIS ISSUE AS IT IS A WELL-KNOWN ISSUE AND NEEDS TO BE ADDRESSED.

06/01/2018
Components: AIR BAGS
Incident Date: 03/07/2018
Crash: No
Fire: No
Vehicle Identification Number: WDDGF4HB7CA******
Summary

TL* TAKATA RECALL. THE CONTACT OWNS A 2012 MERCEDES-BENZ C250. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 17V017000 (AIR BAGS); HOWEVER, THE PART NEEDED FOR THE REPAIR WAS NOT AVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE VEHICLE WAS TAKEN TO MERCEDES-BENZ OF CLEAR LAKE (500 GULF S, LEAGUE CITY, TX 77573, (281) 554-9100), BUT THE PARTS WERE NOT AVAILABLE FOR THE REPAIR. THE MANUFACTURER WAS CONTACTED AND DID NOT ASSIST. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE. *TT UPDATED 9/21/18 *JB

05/30/2018
Components: AIR BAGS
Incident Date: 03/01/2017
Crash: No
Fire: No
Vehicle Identification Number: WDDGF8BB3CR******
Summary

TAKATA RECALL

05/29/2018
Components: AIR BAGS
Incident Date: 05/05/2014
Crash: No
Fire: No
Vehicle Identification Number: WDDGF8BB5CR******
Summary

TAKATA RECALL GET NOTHING BUT THE RUN-AROUND FROM MBUSA ABOUT WHEN THE DEFECTIVE AIRBAGS WILL BE REPLACED. DRIVING THIS VEHICLE IS THE SAME AS PLAYING RUSSIAN ROULETTE WITH A SEMI-AUTOMATIC PISTOL. WHY CAN'T YOU BAR ANY NEW SALES OF MB PRODUCTS UNTIL THY FIX THE ONES THEY HAVE ALREADY SOLD IN TE USA...THAT WOULD GET THIR ATTENTON AND SOME ACTION

05/28/2018
Components: AIR BAGS
Incident Date: 09/01/2012
Crash: No
Fire: No
Vehicle Identification Number: WDDF4HB7CA6******
Summary

TAKATA INFLATORS

05/24/2018
Components: AIR BAGS
Incident Date: 05/24/2018
Crash: No
Fire: No
Vehicle Identification Number: WDDGF4HB4CR******
Summary

TAKATA RECALL I CALLED THE MERCEDES DEALERSHIP IN BURLINGTON TO ADDRESS THE RECALL. THEY DON'T HAVE THE PARTS TO ADDRESS THE RECALL. IT'S BEEN A YEAR AND A HALF, AND THE DEFECT HAS NOT BEEN ADDRESSED. GIVEN THE DEFECT IS RELATED TO SAFETY, IT SHOULD BE ADDRESSED SOONER. NOT FEELING SAFE TO DRIVE WITH PASSENGERS. THANKS! -- JAG

05/04/2018
Components: AIR BAGS
Incident Date: 08/04/2017
Crash: No
Fire: No
Vehicle Identification Number: WDDGJ8JB9CF******
Summary

TL* TAKATA RECALL. THE CONTACT OWNS A 2012 MERCEDES-BENZ C350. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 17V017000 (AIR BAGS); HOWEVER, THE PART TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR AS THE RECALL NOTICE WAS RECEIVED OVER A YEAR AGO. THE DEALER WAS NOT CONTACTED REGARDING PART AVAILABILITY. THE MANUFACTURER WAS CONTACTED SEVERAL TIMES AND WAS UNABLE TO CONFIRM WHEN THE PART WAS TO BECOME AVAILABLE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE. *TT

05/02/2018
Components: ENGINE
Incident Date: 04/22/2018
Crash: No
Fire: No
Summary

TL* THE CONTACT OWNS A 2012 MERCEDES-BENZ C250. THE CONTACT HEARD AN ABNORMAL NOISE COMING FROM THE ENGINE COMPARTMENT WHEN THE VEHICLE WAS STARTED. THE FAILURE OCCURRED WITHOUT WARNING. THE VEHICLE WAS TOWED TO MERCEDES-BENZ OF SAN DIEGO IN SAN DIEGO, CA WHERE IT WAS DIAGNOSED THAT THE CAM SHAFT ADJUSTER WAS DEFECTIVE AND NEEDED TO BE REPLACED. THE FAILURE WAS NOT REPAIRED. THE MANUFACTURER WAS NOTIFIED, BUT ONLY OFFERED THE CONTACT A DISCOUNT TOWARDS THE COST OF THE REPAIR. THE FAILURE MILEAGE WAS APPROXIMATELY 49,000. THE VIN WAS NOT AVAILABLE.

05/02/2018
Components: AIR BAGS
Incident Date: 03/01/2017
Crash: No
Fire: No
Vehicle Identification Number: WDDGF5HB5CA******
Summary

TAKATA PASSENGER AIRBAG RECALL IN MERCEDES BENZ C 350 / 2012 THE RECALL NOTICE WAS DATED MARCH 2017. AS OF TODAY, MERCEDES SAN DIEGO AND HOEHN MERCEDES CARLSBAD HAVE NO SAFE REPLACEMENT PASSENGER AIRBAGS AVAILABLE TO INSTALL. WHAT'S THE USE OF A RECALL IF THERE IS NO BETTER PRODUCT? I WANT TO PROTECT MY PASSENGERS, AND NOT SELL MY CAR AS IS. PLEASE CHECK UP ON THIS CONUNDRUM.

05/01/2018
Components: AIR BAGS
Incident Date: 05/01/2018
Crash: No
Fire: No
Vehicle Identification Number: WDDGF8BB6CR******
Summary

TAKATA RECALL. I HAVE BEEN GETTING RECALL NOTICES (VIA MAIL AND EMAIL) ABOUT MY CAR'S AIRBAGS SINCE JANUARY 2018. I HAVE CONTACTED MY DEALERSHIP MULTIPLE TIMES ABOUT THE ISSUE, AND EACH TIME I AM TOLD THAT THERE ARE CURRENTLY NO MEANS WITH WHICH TO REPLACE THE DEFECTIVE, POTENTIALLY DANGEROUS AIRBAGS. THERE IS NO RECOURSE OFFERED AT ALL BY MERCEDES BENZ AT THE CURRENT TIME TO ADDRESS THIS ISSUE, WHICH MERCEDES BENZ ADMITS IS DANGEROUS. MY MOST RECENT CALLED WAS TODAY, WHEN I SPOKE TO A SERVICE ADVISER NAMED MOE AT MERCEDES BENZ OF BROOKLYN.

05/01/2018
Components: AIR BAGS
Incident Date: 01/01/2017
Crash: No
Fire: No
Vehicle Identification Number: WDDGF8BBXCR******
Summary

TAKATA RECALL 17V017 - THE MANUFACTURE HAS EXCEEDED A REASONABLE AMOUNT OF TIME - IT HAS BEEN ISSUED FOR WELL OVER A YEAR - THIS PROBLEM COULD CAUSE SERIOUS INJURY OR DEATH - I HAVE NO CHOICE BUT TO CONTINUE TO DRIVE THE CAR - MERCEDES NEEDS TO STEP UP AND DO SOMETHING HERE

05/01/2018
Components: AIR BAGS
Incident Date: 03/01/2017
Crash: No
Fire: No
Vehicle Identification Number: WDDGF8BBXCR******
Summary

TL* TAKATA RECALL. THE CONTACT OWNS A 2012 MERCEDES-BENZ C300. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 17V017000 (AIR BAGS); HOWEVER, THE PART TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE DEALER (MERCEDES-BENZ OF HANOVER IN HANOVER, MASSACHUSETTS) WAS MADE AWARE OF THE RECALL AND STATED THAT THE PARTS WERE UNAVAILABLE. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.

04/15/2018
Components: AIR BAGS
Incident Date: 04/09/2018
Crash: No
Fire: No
Vehicle Identification Number: WDDGF8BB5CR******
Summary

TAKATA RECALL: I HAVE BEEN TRYING TO GET A REMEDY TO THIS PROBLEM SINCE OCTOBER 2017. I WAS TOLD ON 27 OCTOBER BY THE DEALERSHIP (MERCEDES BENZ OF HUNT VALLEY: VICTORIA) THAT PARTS WOULD BE AVAILABLE IN EARLY JANUARY 2018. I WAITED UNTIL 31 JANUARY 2018 AND CONTACTED THE DEALERSHIP, SINCE THEY DIDN'T CONTACT ME. THEY THEN SAID THE RECALL WOULD BE REMEDIED IN MARCH 2018. I RECEIVED A LETTER IN APRIL, DIRECTING ME TO CALL THE DEALERSHIP TO SCHEDULE AN APPOINTMENT AND TO ENSURE THEY HAD PARTS AVAILABLE. WHEN I CALLED THEY CLAIMED MY VEHICLE WAS NOT ON THE RECALL LIST, AND I SHOULD DISREGARD. HOWEVER, WHEN I WENT TO THE NHTSA WEBSITE, MY VEHICLE IS ON THE LIST. PLEASE ASSIST ME IN RECONCILING THIS ISSUE. THIS IS VERY FRUSTRATING, AND I WANT TO GET THIS DEFECT REPAIRED. THANK YOU.

04/14/2018
Components: AIR BAGS
Incident Date: 12/30/2016
Crash: No
Fire: No
Vehicle Identification Number: WDDGF4HB0CR******
Summary

TAKATA RECALL: THIS VEHICLE ALSO HAS A SAFETY RECALL ON THIS VEHICLE AND THE DEALERSHIP STATED THEY HAD NO REPLACEMENT PARTS TO REPAIR THE INFLATORS, SO IT IS DANGEROUS FOR THE CAR TO BE DRIVEN.

04/14/2018
Components: AIR BAGS
Incident Date: 04/14/2018
Crash: No
Fire: No
Vehicle Identification Number: WDDGF4HBXCR******
Summary

TAKATA RECALL MY DEALER IN SAN RAFAEL, CA. STILL HAS NO REPLACEMENT PARTS.

04/12/2018
Components: ENGINE
Incident Date: 03/30/2018
Crash: No
Fire: No
Vehicle Identification Number: WDDGF4HB8CR******
Summary

TL* THE CONTACT OWNS A 2012 MERCEDES-BENZ C250. UPON STARTING THE VEHICLE, A LOUD NOISE WAS HEARD COMING FROM THE ENGINE COMPARTMENT AND THE SERVICE ENGINE INDICATOR ILLUMINATED. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC WHERE THE CONTACT WAS ADVISED THAT THE CAMSHAFT AND TIMING CHAIN NEEDED ADJUSTMENT. THE DEALER WAS NOT CONTACTED. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS 56,000.

04/12/2018
Components: AIR BAGS
Incident Date: 03/05/2018
Crash: No
Fire: No
Vehicle Identification Number: WDDGF4HB9CA******
Summary

TL* TAKATA RECALL. THE CONTACT OWNS A 2012 MERCEDES-BENZ C250. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 17V017000 (AIR BAGS); HOWEVER, THE PART TO DO THE RECALL REPAIR WAS NOT AVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE DEALER (MERCEDES-BENZ OF ORANGE PARK, 7018 BLANDING BLVD, JACKSONVILLE, FL 32244, (904) 777-5900) WAS NOTIFIED OF THE RECALL NOTICE, BUT OFFERED NO PART AVAILABILITY INFORMATION. THE MANUFACTURER WAS NOT MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.

04/05/2018
Components: AIR BAGS
Incident Date: 01/18/2017
Crash: No
Fire: No
Vehicle Identification Number: WDDGF4HB0CR******
Summary

TL* TAKATA RECALL. THE CONTACT OWNS A 2012 MERCEDES-BENZ C250. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 17V017000 (AIR BAGS); HOWEVER, THE PARTS TO DO THE REPAIR WERE UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE CONTACT CALLED A LOCAL DEALER (CARDENAS METROPLEX, 111 N LOOP 499, HARLINGEN, TX 78550) AND WAS INFORMED THAT THE PARTS WERE NOT AVAILABLE AND DID NOT KNOW WHEN THEY WOULD ARRIVE. THE MANUFACTURER WAS NOT NOTIFIED. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.

04/04/2018
Components: ENGINE
Incident Date: 05/02/2016
Crash: No
Fire: No
Summary

2012 MERCEDES BENZ C250W. CONSUMER WRITES IN REGARDS TO OIL COOLANT HOUSING REPAIR. *LD THE CONSUMER REQUESTED TO BE REIMBURSED FOR WORK THAT WAS NOT DONE PROPERLY, OR AT ALL. *JS

03/30/2018
Components: ENGINE
Incident Date: 03/28/2018
Crash: No
Fire: No
Vehicle Identification Number: WDDGF4HB6CA******
Summary

MY C250 HAS ONLY 62,000 MILES. LAST MONTH, IGNITION COIL BROKE, SO I SPENT ABOUT $300 TO REPAIR THAT. ONLY 2 DAYS AFTER I FIXED THE PROBLEM, THE ENGINE INTAKE AND EXHAUST CAM SHAFT ADJUSTERS, TIMING CHAIN TENSIONER BROKE. TOTAL REPAIR COST OF ABOUT $4,000. HOW CAN A VEHICLE THAT HAS ONLY 62,000 MILES HAVE ALL THOSE MAJOR MECHANICAL PROBLEMS? I KNOW I PURCHASED A LEMON. I CALLED AND TALKED TO BENZ CUSTOMER SERVICE REP IN NEW YORK AREA. ORIGINALLY HE TOLD ME THAT HE SURE MADE IT SOUND LIKE THEY BENZ WILL PAY FOR A BIG CHUNK OF TOTAL REPAIR BILL. AND PROMISED TO ME THAT HE WILL GET BACK TO ME WITH AN ANSWER WITHIN FEW DAYS. I CALLED HIM MANY TIMES AND MY WIFE CALLED HIM AS WELL. NEVER A REPLY FOR OVER A MONTH. OUT OF FRUSTRATION, I TRIED TO FIND HIS SUPERVISOR. ONLY AFTER I TRY TO TALK TO HIS SUPERVISOR, THE CUSTOMER REP CALLED ME UP AND OFFER 10% OF REPAIR COST. HE BLAME ME FOR NOT TAKING MY BENZ TO FOR ALL MECHANICAL ISSUES DURING POSSESSION OF MY VEHICLE. THAT IS THE REASON WHY BENZ OFFERED TO PAY FOR 10% OF REPAIR COST. SO I TOLD HIM. BENZ SALESMAN NEVER MENTIONED THAT TO ME. IF IN FACT, I HAD TO TAKE MY VEHICLE TO BENZ DEALERSHIP FOR ANY REPAIRS TO GET BETTER SERVICE DISCOUNT, I WOULD HAVE TAKEN IT TO BENZ DEALERSHIP. THEY NEVER MENTION NO SUCH THING, AND NOW MAKING EXCUSE TO BLAME ME FOR THEM SELLING ME A LEMON. I AM SO DISAPPOINTED BY QUALITY AND CUSTOMER SERVICE OF MERCEDES BENZ COMPANY.

03/27/2018
Components: AIR BAGS
Incident Date: 10/15/2016
Crash: No
Fire: No
Vehicle Identification Number: WDDGF4HB2CA******
Summary

"TAKATA RECALL" THE VEHICLE WAS PURCHASED IN AUGUST OF 2014 AND I RECEIVED MY FIRST NOTICE REGARDING AIRBAG REPLACEMENT IN LATE 2016. I HAVE CONTACTED MY LOCAL DEALER SEVERAL TIMES WITH NO SATISFACTION FROM THEM. THEY TELL ME THE SAME STORY EACH TIME I CALL OR SHOW UP IN PERSON, YOU WILL BE NOTIFIED WHEN WE HAVE A AIRBAG FOR YOUR VEHICLE. THIS IS THE PASSENGER SIDE AIRBAG AND IT OFFERS NO PROTECTION TO MY PASSENGERS IN THE EVENT OF A CRASH. CAN YOU HELP?

03/26/2018
Components: ENGINE
Incident Date: 03/26/2018
Crash: No
Fire: No
Vehicle Identification Number: WDDGJ4HB4CF******
Summary

ENGINE WAS STALLING UPON INITIAL STARTUP. TOOK TO MERCEDES AND RECEIVED AN ESTIMATE FOR $4500 FOR A NEW TIMING CHAIN AND CAM ADJUSTERS. THE CAR ONLY HAS 46000 MILES ON THE ODOMETER. AFTER SEARCHING THE BLOGS, I FIND THAT THERE ARE HUNDREDS OF COMPLAINTS ABOUT THIS EXACT ISSUE. WHY ISN'T THERE A RECALL OR TSB ON THIS?

03/21/2018
Components: AIR BAGS
Incident Date: 03/16/2014
Crash: No
Fire: No
Vehicle Identification Number: WDDGF8BB2CR******
Summary

THE AIR BAG LIGHT WAS ACTING UP LIKE TURNING ON AND COUPLE MINS TURN OFF AND I TOOK IT TO THE MERCEDES BENZ TO CHECK IT AND THEY TOLD THE SENSOR WAS DEFFECTED AND I COULDN'T AFFORD FOR THE PRICES AND I TOLD THEM THAT THIS CAR HAVE AND RECALL THATS WHY I BRING IT HERE AND THEY CHARGE $132.40 FOR DIAGNOSTIC

03/15/2018
Components: AIR BAGS
Incident Date: 03/01/2017
Crash: No
Fire: No
Vehicle Identification Number: WDDGF8BB2CF******
Summary

TL* TAKATA RECALL. THE CONTACT OWNS A 2012 MERCEDES-BENZ C300. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 16V081000 (AIR BAGS). THE PARTS TO DO THE REPAIR WERE UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. AN UNKNOWN DEALER WAS CONTACTED AND CONFIRMED THAT THE PARTS WERE NOT AVAILABLE FOR THE RECALL REMEDY. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE AND WAS NOT ABLE TO CONFIRM WHEN THE PARTS WERE TO BECOME AVAILABLE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.

03/14/2018
Components: UNKNOWN OR OTHER
Incident Date: 01/24/2018
Crash: No
Fire: No
Vehicle Identification Number: WDDGF4HB2CR******
Summary

THE CAR RATTLES AND SHAKE WHEN STARTS WHICH CAUSE THE EMISSIONS SYSTEM TO WORK HARDER AND SEND OUT FUMES.

03/02/2018
Components: AIR BAGS
Incident Date: 03/14/2017
Crash: No
Fire: No
Summary

TL* TAKATA RECALL. THE CONTACT OWNS A 2012 MERCEDES-BENZ C300. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 17V017000 (AIR BAGS); HOWEVER, THE PART TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE CONTACT CALLED AN UNKNOWN DEALER AND WAS INFORMED THAT THE PARTS WERE NOT AVAILABLE. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. THE VIN WAS NOT AVAILABLE.

02/23/2018
Components: AIR BAGS
Incident Date: 06/05/2017
Crash: No
Fire: No
Vehicle Identification Number: WDDGF4HB9CR******
Summary

I RECEIVED A NOTICED OF MY AIRBAGS WERE RECALLED I CALLED AND VISITED MY DEALER MERCEDES OF SAN DIEGO, THE CONTINUE TO BLOW ME OFF, THEY WILL NOT ADDRESS THE ISSUE.... WHAT DO I DO NOW?

02/21/2018
Components: AIR BAGS,UNKNOWN OR OTHER
Incident Date: 01/04/2018
Crash: No
Fire: No
Vehicle Identification Number: WDDGF8BB2CR******
Summary

CPSC: I RECEIVED A NOTICE FROM MERCEDES THAT MY CAR MAY SERIOUSLY INJURE OR KILL ME BUT THEY CANT FIX IT YET. I ASKED FOR LOANER CAR UNTIL THEY COULD GET IT FIXED AND THEY SAID "WELL ITS REALLY NOT UNSAFE THEY JUST HAD TO SEND THE LETTER FOR LEGAL REASONS. *DT *JS

02/20/2018
Components: AIR BAGS
Incident Date: 03/15/2017
Crash: No
Fire: No
Vehicle Identification Number: WDDGF4HB5CA******
Summary

TL* TAKATA RECALL. THE CONTACT OWNS A 2012 MERCEDES-BENZ C250. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 17V071000 (AIR BAGS). THE PART TO DO THE RECALL REPAIR WAS NOT YET AVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. MERCEDES-BENZ OF CORAL GABLES (LOCATED AT 300 ALMERIA AVE, CORAL GABLES, FL 33134, (305) 445-8593) WAS CONTACTED AND CONFIRMED THAT THE REMEDY WAS NOT AVAILABLE. THE MANUFACTURER WAS NOT NOTIFIED. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS REMEDY NOT YET AVAILABLE.

02/08/2018
Components: AIR BAGS
Incident Date: 02/06/2018
Crash: No
Fire: No
Vehicle Identification Number: WDDGF4HB6CA******
Summary

AFTER DISCUSSING OUR ISSUE OF A DELAYED RESPONSE TO REPAIR OUR DEFECTIVE VEHICLE IN A TIMELY MANNER WITH REPRESENTATIVES FROM MERCEDES-BENZ USA, WE SENT THE ATTACHED EMAIL TO NHTSA AND RECEIVED THE ATTACHED RESPONSE TO FILE A COMPLAINT. WE HAVE RECEIVED AN EMAIL ONLY FROM THE NHTSA TO FILE THIS COMPLAINT. BOTH MERCEDES-BENZ USA AND THE NHTSA ARE LIABLE IN NOT PREFORMING THE NECESSARY REPAIRS IN A TIMELY MANNER. BASED ON THE INFORMATION IN THE RECALL THAT THIS SAFETY FEATURE IN OUR VEHICLE WILL "POSSIBLY CAUSE SERIOUS INJURY OR DEATH." THIS VEHICLE SHOULD BE RECALLED IMMEDIATELY AND REPAIRED WITHING A WEEK OF SENDING OUT THE RECALL NOTICE. THIS TACTIC TO STALL HAS PUT OUR FAMILY IN DANGER WITH THE DEFECTIVE SAFETY AIR-BAG INSTALLED.

02/04/2018
Components: AIR BAGS
Incident Date: 02/02/2018
Crash: No
Fire: No
Vehicle Identification Number: WDDJ4HB2CF7******
Summary

TAKATA AIR BAG...IVE BEEN TRYING TO MAKE THESE PPL FIX MY AIRBAG AFTER I GOT A LETTER FROM TAKATA AND EXPLAINED HOW DANGEROUS IT IS.I DROVE THIS CAR EVERYDAY FOR WORK NOW IAM SCARED.I WOULD LIKE TO GET THE AIR BAG FIX THX...

02/01/2018
Components: ELECTRICAL SYSTEM,WHEELS,SERVICE BRAKES
Incident Date: 05/11/2016
Crash: No
Fire: Yes
Vehicle Identification Number: WDDGF8BB7CA******
Summary

MY VEHICLE WAS DAMAGED BY K AND H AUTO. THE ELECTRICAL UNIT IS MALFUNCTIONING, THE LIGHT IS BROKEN ON THE RIGHT SIDE, AND THE ROTORS AND BRAKES HAVE BEEN RUSTED, PLEASE HAVE SOMEONE ATTEND TO THIS MATTER. THANKS, AND HAVE A VERY BLESSED DAY. ANOTHER COMPANY BY THE NAME OF ANS TOWING, TOWED MY VEHICLE WITHOUT CARE AND I AM NOW HAVING ACCELERATION ISSUES WITH MY VEHICLE. THE VEHICLE WAS DRAGGED THROUGH WATER ON OCTOBER 17-18, 2018.

01/29/2018
Components: AIR BAGS
Incident Date: 03/06/2017
Crash: No
Fire: No
Vehicle Identification Number: WDDGF8BB3CR******
Summary

TAKATA RECALL. I RECEIVED A LETTER IN MARCH 2017 ABOUT THE SAFETY DEFECT BUT THEY DO NOT HAVE REMEDY PARTS AVAILABLE BE TO REPLACE THE AIRBAG.

01/29/2018
Components: SERVICE BRAKES
Incident Date: 08/24/2017
Crash: No
Fire: No
Summary

2012 MERCEDS BENZ C63 AMG. CONSUMER WRITES IN REGARDS TO MERCEDES BENZ DEALER NOT REPLACING OR REPAIRING ANY DEFECTIVE VEHICLES PARTS. *LD THE CONSUMER STATED THE CLEAR COAT PAINT WAS PEELING OFF OF THE BRAKE CALIPERS.*JS

01/21/2018
Components: AIR BAGS
Incident Date: 01/19/2018
Crash: No
Fire: No
Vehicle Identification Number: WDDGF8BB2CR******
Summary

TAKATA RECALL WHILE DRIVING MY CAR, I RECEIVED AN INDICATOR ON MY DASHBOARD THAT SAID 'LEFT SIDE SERVICE MALFUNCTION REQUIRED. ALSO, THE AIRBAG ICON WARNING APPEARED.

01/16/2018
Components: AIR BAGS
Incident Date: 03/01/2017
Crash: No
Fire: No
Vehicle Identification Number: WDDGF8BB8CR******
Summary

TL* THE CONTACT OWNS A 2012 MERCEDES-BENZ C300. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 17V017000 (AIR BAGS). THE PART TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. MERCEDES-BENZ OF ROCHESTER IN ROCHESTER, NEW YORK WAS MADE AWARE OF THE RECALL AND STATED THAT THE PARTS WERE UNAVAILABLE. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE. *TT *TR

01/16/2018
Components: AIR BAGS
Incident Date: 03/01/2017
Crash: No
Fire: No
Vehicle Identification Number: WDDGF4HB0CA******
Summary

TL* TAKATA RECALL. THE CONTACT OWNS A 2012 MERCEDES-BENZ C250. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 17V017000 (AIR BAGS) AND STATED THAT THE PART WAS NOT AVAILABLE WITHIN A REASONABLE TIME FRAME TO SCHEDULE THE RECALL REPAIR. THE DEALER (MERCEDES-BENZ OF PEMBROKE PINES, 14199 PINES BLVD, PEMBROKE PINES, FL 33027, (954) 644-5035) WAS UNABLE TO VERIFY WHEN THE REMEDY AND PARTS WOULD BE SUPPLIED FROM THE MANUFACTURER. THE MANUFACTURER WAS CONTACTED. THE CONTACT WAS NOT EXPERIENCING A FAILURE. THE VIN WAS NOT AVAILABLE. *TT *TR

01/11/2018
Components: AIR BAGS,UNKNOWN OR OTHER
Incident Date: 12/24/2017
Crash: No
Fire: No
Vehicle Identification Number: WDDGF4HB4CA******
Summary

I HAVE GRANDCHILDREN FREQUENTLY IN MY CAR AND HAVE BEEN ANIOUS FOR MORE THAN A YEAR WITHOUT A REMEDY OR REPAIR TO CORRECT THE PROBLEM FROM STRESS AND WORRY OF INJURY/DEATH TO MYSELF OR FAMILY OR FRIENDS. WILL YOU PROVIDE ME WITH A SAFE VEHIICLE TO DRIVE/TRANSPORT UNTIL REPAIR IS DONE.

01/10/2018
Components: AIR BAGS
Incident Date: 10/06/2017
Crash: No
Fire: No
Vehicle Identification Number: WDDGF4HB6CR******
Summary

TAKATA RECALL I RECEIVED A LETTER MONTHS AGO ABOUT THE RECALL AND THAT MERCEDES WOULD NOTIFY ME WHEN THE NEW PARTS WOULD BE AVAILABLE. I RECEIVED A LETTER IN DECEMBER 2017 THAT THE PARTS WOULD BE AVAILABLE BY DECEMBER 31,2018. THIS REQUIRES A WHOLE YEAR OF DRIVING AND WHEN IN THE LETTER IT SAYS THE RISKS CAN CAUSE SERIOUS INJURY OR DEATH. THIS SHOULD NOT TAKE A WHOLE YEAR TO TAKE CARE OF. I FEEL VERY UNSAFE WITH THIS MATTER.

01/08/2018
Components: AIR BAGS
Incident Date: 03/01/2017
Crash: No
Fire: No
Vehicle Identification Number: WDDGJ4HB6CF******
Summary

TL* THE CONTACT OWNS A 2012 MERCEDES-BENZ C250. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 17V017000 (AIR BAGS). THE PART TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. HENDRICKS MERCEDES-BENZ IN CHARLOTTE, NORTH CAROLINA WAS MADE AWARE OF THE RECALL AND STATED THAT THE PARTS WERE UNAVAILABLE. THE MANUFACTURER WAS NOT MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.

01/08/2018
Components: AIR BAGS
Incident Date: 08/19/2016
Crash: No
Fire: No
Vehicle Identification Number: WDDGF4HB9CR******
Summary

I JUST SPOKE TO FAITH FROM MERCEDES-BENZ USA TO CONFRONT IS MY CAR SAFE TO DRIVE WITH MY 15 YR OLD CHILD ON PASSENGER SIT, THEY TOLD ME THE RE CALL WAS A PRECAUTION ONLY, I TOLD THEM I'M AWARE FOR SAFETY OF MY CHILD AND ME WHILE DRIVING MY CAR AND TO FIX IT IN ON DEC 2018 AND I DON'T FEEL MY CHILD SAFE AT ALL AFTER I RECEIVE THE NOTICE OF THE AIR BAG RECALL ON PASSENGER THE MERCEDES TOLD ME THEY LET ME ALLOW TO STOP DRIVE MY CAR IF THEY RECEIVE A NOTICE FROM NHTSA ALLOW TO STOP DRIVING MY CAR PLEASE HELP ME UP TO FIND A WAY IF IT'S MY CAR IS SAFE TO DRIVE WITH MY SON ON PASSENGER SIT.. THANK YOU!

01/05/2018
Components: AIR BAGS
Incident Date: 01/01/2018
Crash: No
Fire: No
Vehicle Identification Number: WDDGF4HB8CR******
Summary

TAKATA INFLATORS - I RECEIVED A LETTER FROM MERCEDES BENZ STATING WHAT'S WRONG WITH THE AIRBAGS, ALL THE DANGERS (INCLUDING DEATH) AND THAT I'M IN GROUP PRIORITY 7. I'M BEING INFORMED THAT THE PART WILL NOT BE AVAILABLE UNTIL 12/18 (THIS BEING 01/18). IN THE MEANTIME I NEED TO DRIVE A CAR THAT COULD POTENTIALLY KILL ME OR A PASSENGER. HOW IS THIS OK? I EXPECT A PART NOW, NOT IN 11 MONTHS.

01/05/2018
Components: AIR BAGS
Incident Date: 01/01/2017
Crash: No
Fire: No
Vehicle Identification Number: WDDGF8BB3CA******
Summary

TAKATA RECALL - IT HAS BEEN A YEAR AND THE AIR BAG IS STILL NOT AVAILABLE. I WANT TO ESCALATE THIS SO THAT I CAN GET THIS TAKEN CARE OF IN A TIMELY FASHION, 1 YEAR IS NOT TIMELY. PLEASE ADVISE AS TO WHAT ACTIONS I CAN TAKE IN ORDER TO OBTAIN MY SERVICE FOR THE RECALL. I HAVE CONTACTED THE LOCAL MERCEDES AND THEY STATE THEY WILL NOTIFY ME WHEN THEY HAVE THE PARTS, BUT I HAVE NOT HEAR ANYTHING IN A YEAR.

01/03/2018
Components: AIR BAGS
Incident Date: 01/01/2017
Crash: No
Fire: No
Vehicle Identification Number: WDDGF4HB3CA******
Summary

RECALL HAS BEEN ONE YEAR AND MANUFACTURER STILL HAS NO REMEDY. IF THE AIRBAG IS DEPLOYED THIS DEFECT "COULD RESULT IN METAL FRAGMENTS STRIKING THE VEHICLE PASSENGERS CAUSING SERIOUS INJURY OR DEATH".

01/02/2018
Components: AIR BAGS
Incident Date: 12/01/2017
Crash: No
Fire: No
Vehicle Identification Number: WDDGF4HB4CR******
Summary

TAKATA AIRBAG FRONT PASSENGER POSITION. WHILE THIS SAFETY RECALL HAS A VERY LOW PRIORITY,AND WHATS T HE ACTION BY OWNER FOR SAFETY OF PASSENGERS?

01/02/2018
Components: AIR BAGS
Incident Date: 01/01/2017
Crash: No
Fire: No
Vehicle Identification Number: WDDGF4HB5CR******
Summary

TAKATA RECALL JAN.2017 MERCEDES WAS AWARE OF PROBLEM WITH THE AIRBAGS. NOW PARTS ARE NOT AVAILABLE UNTIL DEC.31.2018. THIS IS A SAFETY ITEM WHICH COULD POSSIBLE CAUSE INJURY OR DEATH AND SHOULD BE CORRECTED WITHOUT FURTHER NOTICE. ONE SHOULD NOT BE EXPECTED TO DRIVE AN UNSAFE CAR FOR OVER TWO YEARS.

01/01/2018
Components: AIR BAGS
Incident Date: 01/10/2017
Crash: No
Fire: No
Vehicle Identification Number: WDDGF4HB6CR******
Summary

IT HAS BEEN OVER 11 MONTHS SINCE NOTIFIED OF THE RECALL AND THE FIX IS STILL NOT AVAILABLE

01/01/2018
Components: ELECTRICAL SYSTEM
Incident Date: 01/01/2018
Crash: No
Fire: No
Vehicle Identification Number: WDDGF8BB1CA******
Summary

OUTSIDE TEMP 9 DEGREES CAR STARTS FINE AND I DRIVE TWO MILES TO PICK UP A CARRY OUT ORDER. AFTER SITTING 15 MINUTES IN FRONT OF THE RESTAURANT CAR WILL NOT START, NOT EVEN ATTEMPT TO CRANK. LIGHTS COME ON AND A MESSAGE POPS UP STATING "INOPERATIVE - CHECK MANUAL." I CALLED MB ASSISTANCE WHO DETERMINED IT WAS THE ESP SYSTEM THAT WAS INOPERATIVE AND OFFERED TO HAVE THE VEHICLE TOWED TO THE NEAREST DEALER. I TRIED TO START ONE MORE TIME AND THIS TIME THE VEHICLE STARTED RIGHT AWAY.

12/27/2017
Components: AIR BAGS
Incident Date: 12/27/2017
Crash: No
Fire: No
Vehicle Identification Number: WDCGG5GB6CF******
Summary

TAKATA RECALL

12/27/2017
Components: ENGINE
Incident Date: 12/20/2017
Crash: No
Fire: No
Vehicle Identification Number: WDDGF4HB7CR******
Summary

WHEN STARTING UP THE VEHICLE MAKE A TERRIBLE NOISE THAT LAST FOR 3-4 SECONDS BEFORE IT GOES AWAY. THE VEHICLE WAS VERIFIED BY A MERCEDES TECHNICIAN AND THE DIAGNOSTICS CAME BACK STATING AN ISSUE WITH THE "CAMSHAFT ADJUSTERS (INTERNAL FAULT)". I WAS TOLD THIS CONDITION WILL GET WORSE AND FINALLY ENGINE WILL STALL AND MAJOR DAMAGES WILL HAPPEN. WORST SCENARIO COULD PRODUCE BENT VALVES AND WILL REQUIRE A MAJOR ENGINE OVERHAUL WITH JUST 48,304 MILES ON IT. APPARENTLY, C250S ARE HAVING THIS ISSUE AND CUSTOMER ARE PAYING THE CONSEQUENCES FOR A DEFECTIVE PRODUCT. BY THE WAY, ENGINE HAS BEEN PERFECTLY MAINTAINED WITH MOBIL 1 (OW-40) AND ORIGINAL FILTER EVERY 5,000 MILES INSTEAD OF THE 10,000 MILES INTERVAL RECOMMENDED BY THE MANUFACTURER. THIS CONDITION COULD LEAD TO A MAJOR FAILURE WHILE DRIVING THE VEHICLE THAT COULD END UP INTO AN ACCIDENT.

12/27/2017
Components: AIR BAGS
Incident Date: 03/01/2017
Crash: No
Fire: No
Vehicle Identification Number: WDDGF8BB9CA******
Summary

TL* THE CONTACT OWNS A 2012 MERCEDES BENZ C300. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 17V017000 (AIR BAGS) HOWEVER, THE PART TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. MERCEDES-BENZ OF BUCKHEAD OF BUCKHEAD, GEORGIA DEALER WAS MADE AWARE OF THE RECALL AND STATED THAT THE PARTS WERE UNAVAILABLE. THE MANUFACTURER WAS NOT MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.

12/27/2017
Components: AIR BAGS
Incident Date: 01/31/2017
Crash: No
Fire: No
Vehicle Identification Number: WDDGJ5HBXCF******
Summary

NO RESOLUTION SINCE JANUARY 2017, I AM AN ACTIVE DUTY SOLDIER OFTEN AFRAID TO CONTINUE DRIVING FOR FEAR OF FAULTY AIRBAG AND THE AFTERMATH OF BODILY INJURY THAT COULD POTENTIALLY OCCUR TO ME AND OTHERS.

12/24/2017
Components: AIR BAGS,UNKNOWN OR OTHER
Incident Date: 10/18/2017
Crash: No
Fire: No
Vehicle Identification Number: WDDGJ5HB8CF******
Summary

I HAVE CONTACTED THE MERCEDES BENZ DEALERSHIP TWICE SINCE THE AIRBAG RECALL. I WAS TOLD BOTH TIMES THAT THEY DO NOT HAVE THE PARTS TO REPLACE MY RECALLED AIRBAGS. MY SAFETY IS IN DANGER UNTIL THE PARTS ARE MADE AVAILABLE. THAT IS MY COMPLAINT.

12/19/2017
Components: AIR BAGS
Incident Date: 01/10/2017
Crash: No
Fire: No
Vehicle Identification Number: WD3GF8BB6CR******
Summary

TL* TAKATA RECALL. THE CONTACT OWNS A 2012 MERCEDES-BENZ C300. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 17V017000 (AIR BAGS); HOWEVER, THE PARTS TO DO THE REPAIR WERE UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE CONTACT CALLED MERCEDES-BENZ OF MEMPHIS AT (901) 345-6211 (5389 POPLAR AVE, MEMPHIS, TN 38119) AND MERCEDES-BENZ OF COLLIERVILLE AT (901) 316-3535 (4651 S HOUSTON LEVEE RD, COLLIERVILLE, TN 38017) WHERE IT WAS CONFIRMED THAT THE PARTS WERE NOT AVAILABLE FOR THE RECALL REMEDY. THE MANUFACTURER WAS NOT NOTIFIED. THE VIN WAS INVALID. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.

12/18/2017
Components: AIR BAGS
Incident Date: 12/18/2017
Crash: No
Fire: No
Vehicle Identification Number: WDDGF4HB5CR******
Summary

TAKATA RECALL. MERCEDES-BENZ IS IN CLEAR VIOLATION OF 49 U.S.C. CHAPTER 301 IN THAT THEY HAVE FAILED TO CORRECT WHAT IS DESRIBED AS A PASSENGER-SIDE AIRBAG INFLATOR THAT COULD RUPTURE DEPLOYING METAL FRAGMENTS THAT COULD KILL OR SERIOUSLY INJURY THIS CAR'S OCCUPANTS.

12/17/2017
Components: ENGINE,FUEL/PROPULSION SYSTEM
Incident Date: 12/01/2017
Crash: No
Fire: No
Vehicle Identification Number: WDCGG8HBXCF******
Summary

MY CAR HAS A STRONG ODER OF GAS. IS IT SAFE TO EVEN DRIVE TO A SHOP? HAVE THERE BEEN OTHER COMPLAINTS SIMILAR TO MINE?

12/14/2017
Components: AIR BAGS
Incident Date: 01/10/2017
Crash: No
Fire: No
Vehicle Identification Number: WDDGJ8JB5CF******
Summary

TAKATA RECALL.... I HAVE BEEN WAITING FOR A NEW INFLATOR SINCE JANUARY 10TH, 2017. MERCEDES DEALERS DON'T SEEM TO CARE, JUST WANT TO SELL ME A NEW CAR... SIGNED FRUSTRATED 12/14/17

12/14/2017
Components: AIR BAGS
Incident Date: 12/14/2017
Crash: No
Fire: No
Vehicle Identification Number: WDDGJ4HB2CF******
Summary

I CALL MERCEDES BENZ IN REGARDS TO THE RECALL AND THEY SAY THAT THEY DO NOT HAVE THE TOOLS AVAILABLE YET. I AM CONCERN ABOUT IT BECAUSE I AM IN THE MILITARY AND I AM TRYING TO SHIP MY CAR TO PUERTO RICO BUT I NEED A LETTER SAYING WHY THE RECALL CAN NOT BE DONE YET.

12/13/2017
Components: AIR BAGS
Incident Date: 12/08/2017
Crash: No
Fire: No
Vehicle Identification Number: WDDGF4HB3EA******
Summary

TL* THE CONTACT OWNS A 2012 MERCEDES BENZ C250. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 17V627000 (AIR BAGS); HOWEVER, THE PARTS TO DO THE REPAIR WERE UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. MERCEDES-BENZ OF NORTHLAKE (10725 NORTHLAKE AUTO PLAZA BLVD, CHARLOTTE, NC 28269, (704) 321-4833) WAS CONTACTED AND CONFIRMED THAT THE PARTS WERE NOT AVAILABLE FOR THE RECALL REMEDY. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE AND WAS NOT ABLE TO CONFIRM WHEN THE PARTS WERE TO BECOME AVAILABLE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.

12/11/2017
Components: AIR BAGS
Incident Date: 03/14/2017
Crash: No
Fire: No
Vehicle Identification Number: WDDGF4HB9CR******
Summary

TL* THE CONTACT OWNS A 2012 MERCEDES-BENZ C250. THE CONTACT STATED THAT THE AIR BAG WARNING INDICATOR REMAINED ILLUMINATED WHILE DRIVING VARIOUS SPEEDS. THE VEHICLE WAS NOT TAKEN TO THE DEALER. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 17V017000 (AIR BAGS). THE PART NEEDED FOR THE REPAIR WAS NOT AVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE CONTACT CALLED GARAGE ISLA VERDE (BALDORIOTY DE CASTRO KM 10.3, CAROLINA, PR 00979, PHONE: (787) 620-1313) AND WAS INFORMED THAT THE PART WAS NOT AVAILABLE FOR THE REPAIR. THE MANUFACTURER WAS NOT CONTACTED. THE APPROXIMATE FAILURE MILEAGE WAS 55,000. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.

12/04/2017
Components: AIR BAGS
Incident Date: 01/10/2017
Crash: No
Fire: No
Vehicle Identification Number: WDDGF8BB5CR******
Summary

VEHICLE RECALLED FOR TAKATA PASSENGER-SIDE AIRBAGS IN JANUARY 2017. RECEIVED A NOTICE FROM MB IN MARCH 2017. AS OF 12/4/17 STILL NO REPLACEMENT PARTS AVAILABLE. WHAT IS TAKING SO LONG? ARE THEY AWAITING FOR MORE INJURIES AND LAW SUITS?

12/03/2017
Components: ENGINE
Incident Date: 11/11/2017
Crash: No
Fire: Yes
Vehicle Identification Number: WDDGF8BB3CR******
Summary

MY CAR CAUGHT ON FIRE. I AM NOT SURE EXACTLY WHAT CAUSED IT OR WHERE IT STARTED, BUT THERE WERE FLAMES COMING OUT BETWEEN THE TIRE AND THE DOOR FRAME. THE CAR WAS ON WHILE I WAS PARKED IN A DRIVEWAY. I RAN A REPORT ON MY VEHICLE AND THE TENSIONER HAD BEEN REPLACED BEFORE I PURCHASED IT AND ALSO AFTER I PURCHASED IT. I BELIEVE IT MAY HAVE SOMETHING TO DO WITH THE V-BELT TENSIONER AS IT WAS ALWAYS MAKING SCREECHING SOUNDS. I JUST WANT TO KNOW HOW TO HAVE MY CAR INVESTIGATED FOR THE CAUSE OF THE FIRE.

12/01/2017
Components: AIR BAGS
Incident Date: 11/08/2017
Crash: No
Fire: No
Vehicle Identification Number: WDDGF4HBXCA******
Summary

TAKATA RECALL ON MY AIRBAGS

12/01/2017
Components: AIR BAGS
Incident Date: 02/02/2017
Crash: No
Fire: No
Vehicle Identification Number: WDDGF4HB4CA******
Summary

TAKATA RECALL. I WILL NOT CONTINUE TO RISK MY LIFE DUE TO INSUFFICIENT AIRBAGS THAT NOBODY IS TAKING CARE OF . THIS SHOULD BE AT ITS HIGHEST PRIORITY AND IT IS VERY DISAPPOINTING. I WILL BE SPEAKING TO MY LAWYER.

11/30/2017
Components: AIR BAGS
Incident Date: 03/06/2017
Crash: No
Fire: No
Vehicle Identification Number: WDDGF8BB6CA******
Summary

TL* TAKATA RECALL. THE CONTACT OWNS A 2012 MERCEDES-BENZ C300. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 17V017000 (AIR BAGS) AND STATED THAT THE PART WAS NOT AVAILABLE WITHIN A REASONABLE TIME FRAME TO SCHEDULE THE RECALL REPAIR. THE DEALER (BOB KING AUTOHAUS, 5115 NEW CENTRE DR, WILMINGTON, NC 28403, (910) 799-3520) DID NOT GIVE A SPECIFIC DATE FOR WHEN THE PART WOULD BECOME AVAILABLE. THE CONTACT WAS UNABLE TO DETERMINE WHEN THE VEHICLE WOULD BE REPAIRED. THE MANUFACTURER WAS CONTACTED AND COULD NOT PROVIDE AN ESTIMATED DATE FOR WHEN THE VEHICLE WOULD RECEIVE THE RECALL REPAIR. THE CONTACT WAS NOT EXPERIENCING A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.

11/29/2017
Components: AIR BAGS
Incident Date: 11/23/2017
Crash: No
Fire: No
Vehicle Identification Number: WDDGF8BB5CR******
Summary

TL* THE CONTACT OWNS A 2012 MERCEDES-BENZ C300. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 17V017000 (AIR BAGS); HOWEVER, THE PARTS TO DO THE REPAIR WERE UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE DEALER (MERCEDES-BENZ OF ROCHESTER, 4296 W HENRIETTA RD, ROCHESTER, NY 14623 (585) 598-9193) WAS CONTACTED AND CONFIRMED THAT THE PARTS WERE NOT AVAILABLE FOR THE RECALL REMEDY. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE AND WAS NOT ABLE TO CONFIRM WHEN THE PARTS WERE TO BECOME AVAILABLE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.

11/26/2017
Components: AIR BAGS,ELECTRONIC STABILITY CONTROL,SERVICE BRAKES
Incident Date: 03/01/2013
Crash: No
Fire: No
Vehicle Identification Number: WDDGF4HB4CA******
Summary

TAKATA RECALL, NOT ACTION TAKEN IN A EFICCIENT TIME BRAKES 2017 ELEC STABILITY CONTROL 2013 AND 2017

11/24/2017
Components: AIR BAGS
Incident Date: 08/24/2015
Crash: Yes
Fire: No
Vehicle Identification Number: WDDGF4HB5CR******
Summary

TAKATA RECALL I WAS INVOLVED IN A HEAD ON COLLISION IN 2015 DRIVING MY 2012 MERCEDES C250. THE IMPACT WAS SEVERE AND TOTALED MY CAR, BUT THE AIRBAGS DID NOT DEPLOY. MY CRASHING SPEED WAS WELL OVER 45MPH. I PURCHASED A MERCEDES BENZ FROM THE DEALER FOR ITS SAFETY AND I AM DISAPPOINTED THAT MERCEDES BENZ FAILED TO RECOGNIZE THE DEFECT BEFORE SELLING ME A CAR THAT WASN'T SAFE. I AM LUCKY TO WALK AWAY WITH MINOR INJURIES, I HAVE BEEN TERRIFIED OF DRIVING A MOTOR VEHICLE EVER SINCE.

11/21/2017
Components: AIR BAGS
Incident Date: 10/23/2017
Crash: No
Fire: No
Vehicle Identification Number: WDDGF4HBXCR******
Summary

TAKATA RECALL - REPLACEMENT AIRBAGS ARE STILL NOT AVAILABLE FOR MY VEHICLE AND ARE NOT REPLACED. NEED REPLACEMENT ASAP AS CAR IS NOT USED AND IS NOT SAFE.

11/21/2017
Components: AIR BAGS
Incident Date: 01/10/2017
Crash: No
Fire: No
Vehicle Identification Number: WDDGF8BB9CF******
Summary

TL* TAKATA RECALL. THE CONTACT OWNS A 2012 MERCEDES-BENZ C300. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 17V017000 (AIR BAGS); HOWEVER, THE PARTS TO DO THE REPAIR WERE UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. MERCEDES-BENZ OF PITTSBURGH (4709 BAUM BLVD, PITTSBURGH, PA) WAS CONTACTED AND CONFIRMED THAT THE PARTS WERE NOT AVAILABLE FOR THE RECALL REMEDY. THE MANUFACTURER WAS NOT MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.

11/21/2017
Components: AIR BAGS
Incident Date: 11/21/2017
Crash: No
Fire: No
Vehicle Identification Number: WDDGF4HB2CR******
Summary

TAKATA RECALL

11/20/2017
Components: AIR BAGS
Incident Date: 01/10/2017
Crash: No
Fire: No
Vehicle Identification Number: WDDGJ4HB0CF******
Summary

TL* TAKATA RECALL. THE CONTACT OWNS A 2012 MERCEDES-BENZ C250. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 17V017000 (AIR BAGS). THE PARTS TO DO THE REPAIR WERE UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE AUDI FORT LAUDERDALE DEALER LOCATED AT 1200 N FEDERAL HWY, FORT LAUDERDALE, FL 33304 WAS CONTACTED AND CONFIRMED THAT THE PARTS WERE NOT AVAILABLE FOR THE RECALL REMEDY. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE AND WAS NOT ABLE TO CONFIRM WHEN THE PARTS WERE TO BECOME AVAILABLE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE. *TR

11/20/2017
Components: AIR BAGS
Incident Date: 03/08/2017
Crash: No
Fire: No
Vehicle Identification Number: WDDGF4HB7CA******
Summary

TL* THE CONTACT OWNS A 2012 MERCEDES BENZ C250. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 17V006000 (AIR BAGS) HOWEVER, THE PART TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. AN UNKNOWN DEALER WAS CONTACTED, AND CONFIRMED THAT THE PARTS WERE NOT AVAILABLE FOR THE RECALL REMEDY. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE AND WAS NOT ABLE TO CONFIRM WHEN THE PARTS WERE TO BECOME AVAILABLE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. THE VIN WAS NOT AVAILABLE. *BF UPDATED 8/15/18*JB

11/18/2017
Components: AIR BAGS
Incident Date: 10/30/2016
Crash: No
Fire: No
Vehicle Identification Number: WDDGJ4HB3CF******
Summary

TAKATA RECALL. I AM STILL NOT ABLE TO GET THIS ISSUE RESOLVED, AND TIME IS RUNNING OUT. I BOUGHT THIS CAR IN OCTOBER 2016, WHEN I DID AN INTERNET SEARCH TO SEE IF MY CAR WAS ON THE RECALL LIST. IT WAS, BUT THERE WAS A MESSAGE THAT THERE IS CURRENTLY NOT A REPAIR AVAILABLE. I AM STILL GETTING THAT MESSAGE TODAY, NOVEMBER 17, 2017.

11/17/2017
Components: AIR BAGS
Incident Date: 11/17/2017
Crash: No
Fire: No
Vehicle Identification Number: WDDGF8BB5CA******
Summary

TAKATA RECALL - AS OF TODAYS DATE, 11/17/2017, I HAVE RECEIVED NO INFO FROM MBENZ AS TO WHEN THIS DEFECTIVE AIRBAG ISSUE WILL BE CORRECTED. MEANWHILE, I AM AFRAID TO HAVE ANYONE RIDE IN THE PASSENGER SEAT BECAUSE IT IS THE SIDE WITH THE DEFECTIVE AIRBAG. I AM SUBMITTING A COMPLAINT BECAUSE THIS PROBLEM WAS ANNOUNCED 1/10/2017 BY MBENZ AND IT IS NOW 11/17/2017 AND THE ISSUE HAS NOT BEEN CORRECTED YET. I HAVE TAKEN MY CAR IN FOR SERVICE ANNUALLY AT MBENZ DEALERSHIPS SINCE I PURCHASED THE CAR IN 2014 AND IT HAS BEEN IN TWICE SO FAR THIS YEAR FOR SERVICES AND NO REPAIR TO THE AIRBAG HAS BEEN COMPLETED. I BELIEVE THAT THIS SAFETY HAZARD SHOULD BE COMPLETED IN A TIMELY MANNER, AND IT SEEMS THAT I WILL HAVE TRADED IN MY CAR BEFORE ANYONE GETS AROUND TO FIXING THIS. THEY HAVE BEEN UNABLE TO REMEDY THIS PROBLEM WITHIN A REASONABLE AMOUNT OF TIME.

11/15/2017
Components: AIR BAGS
Incident Date: 11/15/2017
Crash: No
Fire: No
Vehicle Identification Number: WDDGF4HB0CA******
Summary

TAKATA RECALL - MY CAR WAS RECALLED A YEAR AGO FOR PASSENGER SIDE AIRBAG ISSUE THAT CAN RESULT IN 'DEATH OR INJURY'. A YEAR LATER MERCEDES SAYS A FIX IS STILL NOT READY TO FIX THE RECALL. I'M SCARED THAT I CAN'T TRUST THE SAFETY OF MY CAR IN AN ACCIDENT. HOW CAN MERCEDES GET AWAY WITH TAKING SO LONG? HOW CAN NO REMEDY BE READY YET WHEN MY TOYOTA WAS FIXED YEARS AGO? PLEASE PUT PRESSURE ON MERCEDES. THIS IS REDICULOUS.

11/14/2017
Components: AIR BAGS
Incident Date: 04/03/2017
Crash: No
Fire: No
Vehicle Identification Number: WDDGF4HB1CR******
Summary

TL* TAKATA RECALL. THE CONTACT OWNS A 2012 MERCEDES-BENZ C250. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 17V017000 (AIR BAGS) AND STATED THAT THE PART WAS NOT AVAILABLE WITHIN A REASONABLE TIME FRAME TO SCHEDULE THE RECALL REPAIR. THE DEALER (MERCEDES-BENZ OF SAN DIEGO, 4750 KEARNY MESA RD, SAN DIEGO, CA 92111, (858) 223-4000) DID NOT GIVE A SPECIFIC DATE FOR WHEN THE PART WOULD BECOME AVAILABLE. THE MANUFACTURER WAS CONTACTED AND COULD NOT PROVIDE AN ESTIMATED DATE FOR WHEN THE VEHICLE WOULD RECEIVE THE RECALL REPAIR. THE CONTACT WAS NOT EXPERIENCING A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.

11/13/2017
Components: AIR BAGS
Incident Date: 01/10/2017
Crash: No
Fire: No
Vehicle Identification Number: WDDGF8BB2CR******
Summary

TL* TAKATA RECALL. THE CONTACT OWNS A 2012 MERCEDES-BENZ C300. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 17V017000 (AIR BAGS); HOWEVER, THE PART TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE DEALER (MERCEDES-BENZ OF KANSAS CITY, KANSAS CITY, MO 855-979-2458) CONFIRMED THAT THE PARTS WERE NOT AVAILABLE FOR THE RECALL REMEDY. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE AND WAS NOT ABLE TO CONFIRM WHEN THE PARTS WERE TO BECOME AVAILABLE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.

11/13/2017
Components: AIR BAGS
Incident Date: 11/01/2017
Crash: No
Fire: No
Vehicle Identification Number: WDDGF4HB7CA******
Summary

TAKATA RECALL, NEEDS TO BE REPLACED IMMEDIATELY. FEELING VERY UNSAFE DRIVING FAMILY AROUND IN THAT CAR!

11/13/2017
Components: AIR BAGS
Incident Date: 03/01/2017
Crash: No
Fire: No
Vehicle Identification Number: WDDGJ5HB2CF******
Summary

TAKATA RECALL. IT'S BEEN 8 MONTHS SINCE I RECEIVED THE RECALL LETTER FROM MERCEDES-BENZ, I ALSO MADE NUMEROUS PHONE CALLS TO MERCEDES-BENZ, ALL I HAVE BEEN TOLD IS THAT MB DOESN'T HAVE THE REPLACEMENT AIRBAG, SO MY CAR STILL HAVEN'T BEEN FIXED.THIS IS A SAFETY ISSUE, IT SHOULDN'T BE TAKING SO LONG, WHO'S GOING TO RESPONSIBLE IF THE PASSENGER GET INJURED DUE TO THE BAD AIRBAG.

11/12/2017
Components: AIR BAGS
Incident Date: 01/01/2017
Crash: No
Fire: No
Vehicle Identification Number: WDDGF4HB5CR******
Summary

TAKATA RECALL

11/11/2017
Components: AIR BAGS
Incident Date: 11/01/2017
Crash: No
Fire: No
Vehicle Identification Number: WDDGF8BB9CR******
Summary

TAKATA RECALL: MY CAR WAS BEING RECALLED ON JAN. 2017, I TRIED TO CONTACT MY NEAREST DEALER, OKEMOS AUTO COLLECTION LOCATED IN OKEMOS, MICHIGAN. BUT THEY KEPT TELLING ME THEY DO NOT HAVE THE AIRBAG PARTS AVAILABLE FROM MANUFACTORY. I FEEL LIKE I'M IN POTENTIAL DANGER ALL THE TIME BUT COULDN'T DO ANYTHING.

11/10/2017
Components: AIR BAGS
Incident Date: 02/01/2017
Crash: No
Fire: No
Vehicle Identification Number: WDDGF5HB7CR******
Summary

TAKATA RECALL

11/09/2017
Components: AIR BAGS
Incident Date: 03/01/2017
Crash: No
Fire: No
Vehicle Identification Number: WDDGF8BB8CR******
Summary

RECEIVED INFORMATION ABOUT REPLACEMENT PARTS IN MARCH 2017 NOT AVAILABLE. NOW IT IS NOVEMBER 2017. NO NOTICE ABOUT PARTS BEING AVAILABLE RECEIVED BY DEALER.

11/08/2017
Components: AIR BAGS
Incident Date: 06/01/2017
Crash: No
Fire: No
Vehicle Identification Number: WDDGF4HB3CR******
Summary

TAKATA RECALL MY VEHICLE HAS BEEN IDENTIFIED AS HAVING TAKATA AIRBAGS WHICH HAVE BEEN DETERMINED TO BE DEFECTIVE. I HAVE CONTACTED THE LOCAL M-B DEALER BUT HAVE BEEN TOLD THEY DO NOT HAVE REPLACEMENT AIRBAGS TO CORRECT THE SITUATION.

11/08/2017
Components: AIR BAGS
Incident Date: 01/10/2017
Crash: No
Fire: No
Vehicle Identification Number: WDDGF8BB3CF******
Summary

TL* TAKATA RECALL. THE CONTACT OWNS A 2012 MERCEDES-BENZ C300. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 17V017000 (AIR BAGS); HOWEVER, THE PART TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE DEALER (KEENAN MOTORS IN DOYLESTOWN, PA 215-348-0800) CONFIRMED THAT THE PARTS WERE NOT AVAILABLE FOR THE RECALL REMEDY. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE AND WAS NOT ABLE TO CONFIRM WHEN THE PARTS WERE TO BECOME AVAILABLE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.

11/08/2017
Components: AIR BAGS
Incident Date: 01/25/2017
Crash: No
Fire: No
Vehicle Identification Number: WDDGJ4HB0CF******
Summary

I HAVE RECEIVED A LETTER FROM TAKATA RECALL FOR MY MERCEDES-BENZ'S AIRBAG REPLACEMENT.

11/08/2017
Components: AIR BAGS
Incident Date: 03/01/2017
Crash: No
Fire: No
Vehicle Identification Number: WDDGF4HB5CR******
Summary

TAKATA RECALL I CONTACTED MERCEDES BENZ DEALERSHIP IN BAKERSFIELD CA I WAS TOLD MY CAR NEEDED AIRBAGS BUT THEY DID NOT HAVE THEM IN STOCK. I ASKED WHEN THEY WERE EXPECTING THE AIRBAGS TO BE DELIVERED TO SANGERA MERCEDES BENZ THEY SAID TO BE PATIENT AND TO CALL BACK MONTHLY. IT'S BEEN 6 MONTHS. PLEASE HELP IT'S MY FAMILY CAR

11/08/2017
Components: AIR BAGS
Incident Date: 01/31/2017
Crash: No
Fire: No
Vehicle Identification Number: VWDDGF4HB5C******
Summary

TL* TAKATA RECALL. THE CONTACT OWNS A 2012 MERCEDES-BENZ C250. THE CONTACT STATED THAT NHTSA CAMPAIGN NUMBER: 17V017000 (AIR BAGS) EXCEEDED A REASONABLE AMOUNT OF TIME FOR REPAIR. THE CONTACT RECEIVED THE RECALL NOTIFICATION IN JANUARY OF 2017. THE DEALER (HOUSE OF IMPORTS, 6862 AUTO CENTER DR, BUENA PARK, CA, 90621) STATED THAT THE PARTS WERE UNAVAILABLE FOR THE REPAIR. THE MANUFACTURER WAS NOT CONTACTED. THE VIN WAS INVALID. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.

11/07/2017
Components: AIR BAGS
Incident Date: 11/07/2017
Crash: No
Fire: No
Vehicle Identification Number: WDDGF8BB4CR******
Summary

TL* TAKATA RECALL. THE CONTACT OWNS A 2012 MERCEDES BENZ C300. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 17V017000 (AIR BAGS) HOWEVER THE PARTS TO DO THE REPAIR WERE UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME AS THE RECALL NOTICE WAS RECEIVED SEVERAL MONTHS AGO. THE DEALER MERCEDES-BENZ OF NORTH HAVEN LOCATED AT 620 WASHINGTON AVE, NORTH HAVEN, CT 06473 (203) 239-1313 AND SEVERAL OTHER UNKNOWN LOCATIONS WERE CONTACTED AND CONFIRMED THAT THE PARTS WERE NOT AVAILABLE FOR THE RECALL REMEDY. THE MANUFACTURER WAS NOT CONTACTED MADE AWARE OF THE ISSUE. THE CONTACT STATED THAT THEY RECENTLY RECEIVED A POSTCARD FROM TK HOLDINGS ALERTING THAT THEY HAD FILED FOR BANKRUPTCY. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.

11/07/2017
Components: AIR BAGS
Incident Date: 01/02/2016
Crash: No
Fire: No
Vehicle Identification Number: WDDGF4HB0CA******
Summary

TAKATA RECALL LOCAL MERCEDES DEALER SAYS THEY DONT HAVE A REPALCEMENT FOR THE RECALL

11/07/2017
Components: AIR BAGS
Incident Date: 03/03/2017
Crash: No
Fire: No
Vehicle Identification Number: WDDGF4HB5CA******
Summary

TAKATA RECALL - LETTER RECALLING CAR FOR AIR BAG REPLACEMENT WAS RECEIVED FROM MERCEDES BENZ IN MARCH 2017, DIRECTING ME TO WAIT FOR A SECOND RECALL LETTER WHEN A REPLACEMENT IS AVAILABLE. I'VE WAITED 8 MONTHS WITH NO NOTIFICATION TO BRING MY CAR IN FOR THE REPLACEMENT OF THE DEFECTIVE AIR BAG AND MERCEDES BENZ IS NOW DIRECTING ME TO NHTSA FOR REPLACEMENT INFORMATION. WHAT IS MY RECOURSE ON GETTING A REPLACEMENT AIR BAG? I HAVE JUST RECEIVED A NOTICE TK HOLDINGS NOTIFYING ME TO CONTACT MY DEALER TO SCHEDULE A FREE REPAIR.

11/06/2017
Components: AIR BAGS
Incident Date: 09/17/2017
Crash: No
Fire: No
Vehicle Identification Number: WDDHF8JB5CA******
Summary

TAKATA RECALL

11/06/2017
Components: AIR BAGS
Incident Date: 10/30/2017
Crash: No
Fire: No
Vehicle Identification Number: WDDGF4HB1CA******
Summary

TAKATA RECALL - WILL THERE BE A REPLACEMENT NOW THAT TAKATA HAS FILED CHAPTER 11 BANKRUPTCY?

11/03/2017
Components: AIR BAGS
Incident Date: 11/03/2017
Crash: No
Fire: No
Vehicle Identification Number: WDDGF4HB1CR******
Summary

WHEN ASKED TO SET UP AN APPOINTMENT WITH MB WALNUT CREEK. THEY SAID THEY HAD NOTHING IN STOCK AND DONT KNOW WHEN THEY WILL. AND REFUSED TO TAKE MY INFORMATION DOWN.

11/02/2017
Components: AIR BAGS
Incident Date: 02/27/2014
Crash: No
Fire: No
Vehicle Identification Number: WDDGJ4HBXCF******
Summary

TAKATA AIRBAGS

11/02/2017
Components: AIR BAGS
Incident Date: 11/01/2017
Crash: No
Fire: No
Vehicle Identification Number: WDDGF8BB7CR******
Summary

TAKATA RECALL THERE IS STILL NO AVAILABLE FIX. THIS IS DANGEROUS AND UNACCEPTABLE. I TRAVEL OFTEN WITH SOMEONE IN MY PASSENGER SEAT AND WOULD LIKE THIS FIXED ASAP.

11/02/2017
Components: AIR BAGS
Incident Date: 08/15/2017
Crash: No
Fire: No
Vehicle Identification Number: WDDGF5HB7CA******
Summary

TAKATA RECALL - RECEIVED NOTIFICATION OF THE EMAIL BUT HAVE NOT BEEN NOTIFIED THAT REPLACEMENT PARTS ARE AVAILABLE.

11/02/2017
Components: AIR BAGS
Incident Date: 11/01/2017
Crash: No
Fire: No
Vehicle Identification Number: WDDGJ5HB4CF******
Summary

TAKATA RECALL - REPLACEMENT TAKING FOREVER

11/02/2017
Components: AIR BAGS
Incident Date: 11/02/2017
Crash: No
Fire: No
Vehicle Identification Number: WDDGF4HBXCR******
Summary

TAKATA RECALL NOTICE RECEIVED FROM MBZ BACK IN JANUARY AND HAVE HEARD NOTHING MORE ABOUT REPLACING THE POTENTIALLY FAULTY DANGEROUS PASSENGER AIRBAG AND HAVE CALLED THEM SEVERAL TIMES ASKING AND TOLD THEY WILL CALL ME WHEN THEY KNOW MORE, NO CALLS YET AND IT IS NOVEMBER.

11/01/2017
Components: AIR BAGS
Incident Date: 11/01/2017
Crash: No
Fire: No
Vehicle Identification Number: WDDGJ4HB0CF******
Summary

TL* TAKATA RECALL. THE CONTACT OWNS A 2012 MERCEDES-BENZ C250. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 17V017000 (AIR BAGS); HOWEVER, THE PART NEEDED FOR THE REPAIR WAS NOT AVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE CONTACT CALLED COURTESY AUTOMOTIVE CENTER (2520 COHASSET RD, CHICO, CA 95973, PHONE NUMBER: (530) 345-9444). THE PART WAS NOT AVAILABLE FOR THE REPAIR. THE MANUFACTURER WAS NOT CONTACTED. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.

10/31/2017
Components: AIR BAGS
Incident Date: 10/27/2017
Crash: No
Fire: No
Vehicle Identification Number: WDDGF8BB2CR******
Summary

ACCORDING TO TAKATA, ACTIVATION OF A NON-DESICCATED AMMONIUM NITRATE INFLATOR WITH DEGRADED PROPELLANT MAY RESULT IN AN INFLATOR RUPTURE. AN INFLATOR RUPTURE MAY CAUSE METAL FRAGMENTS TO PASS THROUGH THE AIR BAG AND INTO THE VEHICLE INTERIOR AT HIGH SPEED, WHICH MAY RESULT IN INJURY OR DEATH TO VEHICLE OCCUPANTS.

10/31/2017
Components: AIR BAGS
Incident Date: 01/02/2017
Crash: No
Fire: No
Vehicle Identification Number: WDDGF8BB2CR******
Summary

TL* TAKATA RECALL. THE CONTACT OWNS A 2012 MERCEDES-BENZ C300. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 17V017000 (AIR BAGS); HOWEVER, THE PARTS TO DO THE REPAIR WERE UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. MERCEDES-BENZ OF MOBILE (3060 DAUPHIN ST, MOBILE, AL) WAS CONTACTED AND CONFIRMED THAT THE PARTS WERE NOT AVAILABLE FOR THE RECALL REMEDY. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE AND WAS NOT ABLE TO CONFIRM WHEN THE PARTS WERE TO BECOME AVAILABLE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.

10/31/2017
Components: AIR BAGS
Incident Date: 10/11/2016
Crash: No
Fire: No
Vehicle Identification Number: WDDGF8BB8CA******
Summary

TL* TAKATA RECALL. THE CONTACT OWNS A 2012 MERCEDES-BENZ C300. THE CONTACT STATED THAT THE AIR BAR WARNING INDICATOR REMAINED ILLUMINATED WHILE DRIVING. THE VEHICLE WAS NOT TAKEN TO A DEALER. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 17V017000 (AIR BAGS); HOWEVER, THE PART NEEDED FOR THE REPAIR WAS NOT AVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER INFORMED THE CONTACT THAT THE PART WAS NOT AVAILABLE. THE APPROXIMATE FAILURE MILEAGE WAS 64,643. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.

10/30/2017
Components: AIR BAGS
Incident Date: 01/10/2017
Crash: No
Fire: No
Vehicle Identification Number: WDDGJ7HB4CF******
Summary

TL* TAKATA RECALL. THE CONTACT OWNS A 2012 MERCEDES-BENZ C63 AMG. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 17V017000 (AIR BAGS); HOWEVER, THE PARTS TO DO THE REPAIR WERE UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE DEALER (MERCEDES-BENZ OF TYSONS CORNER, 8545 LEESBURG PIKE, VIENNA, VA 22182) WAS CONTACTED AND CONFIRMED THAT THE PARTS WERE NOT AVAILABLE FOR THE RECALL REMEDY. THE MANUFACTURER WAS NOT CONTACTED. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.

10/30/2017
Components: AIR BAGS
Incident Date: 01/10/2017
Crash: No
Fire: No
Vehicle Identification Number: WDDGF4HB2CA******
Summary

TAKATA RECALL - I HAVE BEEN WAITING SINCE MY LAST RECALL NOTICE OF 1-10-17 (NHTSA RECALL NUMBER - 17V017 & MANUFACTURING RECALL NUMBER 2017010002) TO HAVE MY CARS AIRBAG REPLACED - NOW THAT TAKATA HAS FILED CHAPTER 11 AND THERE IS NO REMEDY - WHAT ARE MY OPTIONS?

10/28/2017
Components: AIR BAGS
Incident Date: 02/11/2016
Crash: No
Fire: No
Vehicle Identification Number: WDDGF81X58F******
Summary

TAKATA RECALL - MANUFACTURER HAS STILL NOT MADE REPLACEMENT OF DEFECTIVE AIRBAGS.

10/27/2017
Components: AIR BAGS
Incident Date: 10/27/2017
Crash: No
Fire: No
Vehicle Identification Number: WDDGF8BBXCR******
Summary

TL* TAKATA RECALL. THE CONTACT OWNS A 2012 MERCEDES-BENZ C300. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 17V017000 (AIR BAGS); HOWEVER, THE PART FOR THE RECALL REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE CONTACT CALLED PRESTIGE MOTORS (775 RT 17 SOUTH, PARAMUS, NEW JERSEY 07652; 201-977-6365) AND WAS INFORMED THAT THEY WERE UNAWARE OF WHEN THE PARTS WOULD BE AVAILABLE. THE MANUFACTURER WAS NOT MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.

10/27/2017
Components: AIR BAGS
Incident Date: 10/26/2017
Crash: No
Fire: No
Vehicle Identification Number: WDDGF4HB9CR******
Summary

TAKADA RECALL - YESTERDAY 10.26.17 I HAVE CALLED THE LOCAL LAS VEGAS MERCEDES BENZ DEALERSHIP [FLETCHER JONES]. THEY TOLD ME THEY HAVE KNOWN ABOUT THE RECALL FOR TWO YEARS AND THEY HAVE NOT YET REPLACED ONE TAKADA AIRBAG TO DATE AS THEY HAVE NO PARTS FOR REPLACEMENT. THEY HAVE NO PARTS FOR THE RECALL OF THE AIRBAG. THIS LEAVES ME AND/OR MY FAMILY AT RISK OF INJURY IF WE GET INTO AN ACCIDENT WITH THIS DEFECTIVE AIRBAG STILL IN MY VEHICLE.

10/26/2017
Components: AIR BAGS
Incident Date: 03/01/2017
Crash: No
Fire: No
Vehicle Identification Number: WDDGF8BB8CR******
Summary

"TAKATA RECALL" MERCEDES SENT RECALL NOTICE IN MARCH 2017, HAVEN'T HEARD ANYTHING ELSE ONREPAIRING MY VEHICLE EXCEPT TK HOLDINGS FILED FOR BANKRUPTCY. STILL DRIVING A HIGH RISK VEHICLE AS A MINIMUM WOULD LIKE MY AIRBAG DISABLED AND PROPELLANT REMOVED. THIS WOULD BE MUCH MORE SAFE THAN USING THE VEHICLE AS IS SINCE MERCEDES HAS CLAIMED PARTS ARE NOT AVAILABLE. NHTSA RECALL # 17V017

10/25/2017
Components: AIR BAGS
Incident Date: 03/01/2017
Crash: No
Fire: No
Vehicle Identification Number: WDDGF4HB0CR******
Summary

TAKATA RECALL - I HAVE BEEN CALLING SINCE MARCH 2017 TO HAVE MY AIRBAG REPLACED, AND STILL NO SOLUTION. I HAVE CHILDREN WHO DRIVE WITH ME AND CLIENTS AS WELL. I NEED THESE AIRBAGS REPLACED IMMEDIATELY, OR NEED THE MERCEDES DEALERSHIP TO GIVE ME CREDIT FOR A NEW VEHICLE TO REPLACE THE DEFECTIVE ONE THAT I AM DRIVING. I EXPECT MORE OUT OF MERCEDES. I HAVE JUST BECOME PART OF A LAW SUIT AND I PLAN ON PRESSING THIS ISSUE UNTIL THERE IS A SOLUTION. PLEASE ASSIST.

10/25/2017
Components: AIR BAGS
Incident Date: 01/10/2017
Crash: No
Fire: No
Vehicle Identification Number: WDDGF8BB9CR******
Summary

TAKATA RECALL! THIS WAS RECALLED IN JANUARY! NOW IT IS OCTOBER AND STILL NO REMEDY! THIS IS NOT ACCEPTABLE!

10/24/2017
Components: AIR BAGS
Incident Date: 07/20/2017
Crash: No
Fire: No
Vehicle Identification Number: WDDGJ4HB0CF******
Summary

I HAVE CONTACTED THE MANUFACTURER AND THEY SAID THAT MY DAUGHTERS CAR IS ON A LIST. I STILL HAVE NOT RECEIVED AN OFFICIAL RECALL LETTER FROM MERCEDES LETTING ME KNOW TO SCHEDULE AN APPOINTMENT. FURTHERMORE, THE SALESMEN NEGLECTED TO INFORM ME THAT THE CAR HAD BEEN RECALLED. HE READ EVERYTHING FROM THE CARFAX REPORT BUT NEGLECTED TO READ THE PART ABOUT THE RECALL. GREAT TO KNOW I BOUGHT A CAR FOR MY 16 YEAR OLD DAUGHTER THAT COULD KILL HER.

10/23/2017
Components: AIR BAGS
Incident Date: 01/10/2017
Crash: No
Fire: No
Vehicle Identification Number: WDDGF4HB5CR******
Summary

TAKATA RECALL; I RECEIVED NOTICE OF RECALL FOR DEFECTIVE AIRBAG INFLATORS ON JANUARY 10, 2017. CALLED TO SCHEDULE RECALL REPAIR WITH MERCEDES BENZ OF SUGARLAND IN SUGARLAND, TEXAS. INFORMED THAT PARTS WERE NOT AVAILABLE AT THAT TIME AND I WOULD RECEIVE NOTICE FROM THE MERCEDES BENZ COMPANY WHEN PARTS BECOME AVAILABLE AND REPAIR WOULD BE SCHEDULED. IT IS NOW OCTOBER 23, 2017 AND PARTS ARE STILL NOT AVAILABLE PER DEALERSHIP'S SERVICE DEPARTMENT. I'M CURRENTLY OPERATING A VEHICLE WITH POTENTIALLY DANGEROUS AIR BAGS AND CANNOT GET ANY REMEDY. HELP ME.

10/22/2017
Components: AIR BAGS
Incident Date: 01/10/2017
Crash: No
Fire: No
Vehicle Identification Number: WDDGF4HB4CR******
Summary

"TAKATA RECALL," MY MERCEDES BENZ C250 HAS DEFECTIVE FRONT AIRBAG, THAT WAS RECALL SINCE JANUARY 2017, BUT THE MANUFACTURER HAVE YET TO CORRECT THE PROBLEM. THEY CONTINUE TO ALLOW THIS TO GO ON, PUTTING THE DRIVER AT RISK.

10/21/2017
Components: AIR BAGS
Incident Date: 03/01/2017
Crash: No
Fire: No
Vehicle Identification Number: WDDGF8BB9CA******
Summary

TAKATA RECALL. THE RECALL WAS ISSUED IN MARCH 2017 AND STILL NO FIX. I'M DRIVING MY WIFE AROUND SITTING IN THE PASSENGER SEAT KNOWING IT'S UNSAFE. MERCEDES SHOULD EITHER FIX THIS DANGER OR RECALL MY CAR. WHY IS NOT MORE BEING DONE?

10/21/2017
Components: AIR BAGS
Incident Date: 10/19/2016
Crash: No
Fire: No
Vehicle Identification Number: WDDGF4HB2CR******
Summary

TAKATA RECALL - THE RECALL WAS SENT OUT LAST YEAR AND AVAILABLE PARTS STILL NOT AVAILABLE.

10/20/2017
Components: AIR BAGS
Incident Date: 01/10/2017
Crash: No
Fire: No
Vehicle Identification Number: WDDGF4HB9CR******
Summary

TAKATA AIRBAG RECALL -------------------------------------------------------------------- JAN 10,2017 MANUFACTURER RECALL NUMBER 2017010002 NHTSA RECALL NUMBER 17V017 RECALL STATUSRECALL INCOMPLETE, REMEDY NOT YET AVAILABLE IF THE MANUFACTURER HAS FAILED OR IS UNABLE TO REMEDY THIS SAFETY RECALL FOR YOUR VEHICLE IN A TIMELY MANNER, PLEASE CONTACT THE NHTSA VEHICLE SAFETY HOTLINE AT: 1-888-327-4236 OR TTY: 1-800-424-9153 OR FILE AN ONLINE COMPLAINT WITH NHTSA. -------------------------------------------------------------------- THERE IS STILL NOT A FIX FOR THIS RECALL, THE ORIGINAL NOTIFICATION I GOT WAS JAN 2017, STILL NO WORD ON WHEN THIS WILL BE FIXED. I BELIEVE THE MANUFACTURER HAS FAILED OR IS UNABLE TO REMEDY THIS SAFETY RECALL FOR MY VEHICLE IN A TIMELY MANNER...

10/20/2017
Components: AIR BAGS
Incident Date: 11/01/2016
Crash: No
Fire: No
Vehicle Identification Number: WDDGF4HB4CR******
Summary

TAKATA RECALL. HAS NOT BEEN COMPLIED WITH.< PASSENGER AIR BAG.>.

10/19/2017
Components: AIR BAGS
Incident Date: 01/10/2017
Crash: No
Fire: No
Vehicle Identification Number: WDDGF4HB5CR******
Summary

TL* TAKATA RECALL. THE CONTACT OWNS A 2012 MERCEDES-BENZ C250. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 17V017000 (AIR BAGS) HOWEVER, THE PARTS TO DO THE REPAIR WERE UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE DEALER MERCEDES-BENZ AT LONG OF CHATTANOOGA LOCATED AT 6035 INTERNATIONAL DR, CHATTANOOGA, TN 37421 WAS CONTACTED AND CONFIRMED THAT THE PARTS WERE NOT AVAILABLE FOR THE RECALL REMEDY. THE MANUFACTURER WAS CONTACTED BY EMAIL TO GET A LOANER VEHICLE BUT THE REQUEST WAS DECLINED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.

10/19/2017
Components: ELECTRICAL SYSTEM,AIR BAGS
Incident Date: 08/13/2017
Crash: No
Fire: No
Vehicle Identification Number: WDDGF8BB3CR******
Summary

MY AIRBAGS GO ON AND OFF ON THERE OWN. MY ELECTRICAL SYSTEM IS ALWAYS MESSED UP. MY LIGHTING GOES ON AND OFF, THE ELECTRICAL HAS CAUSED THE VEHICLE TO SOMETIMES JSUT SHUT OFF COMPLEYTELY AND NOT TUREN ON FOR DAYS. I HAVE HAD TIMES I HAD TO GET MY VEHICLE TOWED.

10/19/2017
Components: AIR BAGS
Incident Date: 10/19/2016
Crash: No
Fire: No
Vehicle Identification Number: WDDGF4HB7CR******
Summary

TL* THE CONTACT OWNS A 2012 MERCEDES-BENZ C250. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 17V017000 (AIR BAGS); HOWEVER, THE PART TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. MERCEDES-BENZ OF SOUTH, ORLANDO FLORIDA IN ORLANDO, FL WAS MADE AWARE OF THE RECALL AND STATED THAT THE PARTS WERE UNAVAILABLE. THE MANUFACTURER WAS NOT MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.

10/18/2017
Components: AIR BAGS
Incident Date: 10/18/2017
Crash: No
Fire: No
Vehicle Identification Number: WDDGF4HB7CR******
Summary

TAKATA RECALL: JUST RECEIVED NOTICE THAT TAKATA HAVE FILED FOR BANKRUPTCY, I FOUND NO OTHER SOLUTIONS TO REPAIR OR REPLACE THE DEFECTIVE AIRBAG. MY MERCEDES BENZ DEALERSHIP IS UNABLE TO GIVE ME THE TIME AND PUT ME ON THE WAITING LIST. THIS IS THE ONLY CAR MY FAMILY HAVE. I'M AFRAID FOR MY FAMILY'S SAFETY INCLUDING MY 13 MONTH OLD DAUGHTER.

10/17/2017
Components: ENGINE
Incident Date: 01/15/2017
Crash: No
Fire: No
Vehicle Identification Number: WDDGF4HB5CR******
Summary

ROUGH START IN THE MORNING, CHECK ENGINE LIGHT CAME ON. TOOK IT TO THE MERCEDES BENZ DEALERSHIP AT BUCKHEAD GA. WAS TOLD THAT THE CAM ADJUSTERS NOT FUNCTIONING. ESTIMATED REPAIR COST $4000.

10/05/2017
Components: AIR BAGS
Incident Date: 03/01/2017
Crash: No
Fire: No
Vehicle Identification Number: WDDGF4HB6CR******
Summary

2012 MERCEDES-BENZ C250. CONSUMER WRITES IN REGARDS TO TAKATA SAFETY AIRBAG RECALL. *LD THE CONSUMER WAS ADVISED THE PARTS WERE UNAVAILABLE TO COMPLETE THE RECALL. UPDATED 10/05/2017*JS

10/04/2017
Components: AIR BAGS
Incident Date: 03/20/2017
Crash: No
Fire: No
Vehicle Identification Number: WDDGJ5HB6CF******
Summary

TL* THE CONTACT OWNS A 2012 MERCEDES-BENZ C350. THE CONTACT RECEIVED A RECALL NOTIFICATION FOR NHTSA CAPAIGN NUMBER: 17V017000 (AIR BAGS). THE PARTS TO DO THE REPAIR WERE UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE DEALER WAS NOT CONTACTED TO CONFIRM THAT THE PARTS WERE NOT AVAILABLE FOR THE RECALL REMEDY. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE AND WAS NOT ABLE TO CONFIRM WHEN THE PARTS WERE TO BECOME AVAILABLE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.

09/30/2017
Components: AIR BAGS
Incident Date: 03/31/2017
Crash: No
Fire: No
Vehicle Identification Number: WDDGF4HB2CR******
Summary

TAKATA RECALL. MERCEDES HAS FAILED TO DATE TO REMEDY THE PROBLEM DESPITE RECALLING THE AIRBAGS IN JANUARY 2017.

09/27/2017
Components: ENGINE
Incident Date: 09/20/2017
Crash: No
Fire: No
Vehicle Identification Number: WDDGF4HB0CR******
Summary

TL* THE CONTACT OWNS A 2012 MERCEDES-BENZ C250. WHEN STARTING THE VEHICLE, THERE WAS A GRINDING NOISE COMING FROM THE ENGINE AND THE CHECK ENGINE WARNING INDICATOR ILLUMINATED. THE VEHICLE WAS TAKEN TO G2 AUTOMOTIVE MERCEDES-BENZ (5935 PARKWAY NORTH BLVD, CUMMING, GA 30040 PHONE NUMBER: (678) 515-9807) WHERE IT WAS DIAGNOSED THAT THE ENGINE NEEDED A NEW TIMING CHAIN TENSIONER REPLACEMENT. THE VEHICLE WAS BEING REPAIRED. THE MANUFACTURER WAS NOT CONTACTED. THE APPROXIMATE FAILURE MILEAGE WAS 70,000.

09/22/2017
Components: AIR BAGS
Incident Date: 01/18/2017
Crash: No
Fire: No
Vehicle Identification Number: WDDGF8BB1CA******
Summary

TL* TAKATA RECALL. THE CONTACT OWNS A 2012 MERCEDES-BENZ C300. THE CONTACT RECEIVED A NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 17V017000 (AIR BAGS). THE PART TO DO THE RECALL REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE LOCAL DEALER (MERCEDES-BENZ OF NASHVILLE, 630 BAKERS BRIDGE AVENUE, FRANKLIN, TN 37067) WAS CONTACTED AND CONFIRMED THAT THE PARTS WERE NOT AVAILABLE FOR THE RECALL REMEDY. THE MANUFACTURER WAS NOT AWARE OF THE ISSUE. THE VIN WAS UNKNOWN. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.

09/15/2017
Components: AIR BAGS
Incident Date: 09/03/2012
Crash: No
Fire: No
Vehicle Identification Number: WDDGF8BB9CA******
Summary

TAKATA RECALL RECEIVED A LETTER FROM M B IN MARCH 2017 ABOUT THE RECALL. SPOKE TO M B CUSTOMER SERVICE TODAY AND THEY SAID RECALLS OF OTHER BRANDS TAKE PRIORITY OVER MERCEDES BENZ RECALLS FOR THE INFLATOR REPLACEMENTS. HOW LONG IS LONG ENOUGH TO WAIT TO CORRECT THIS SAFETY CONCERN ?

09/07/2017
Components: AIR BAGS
Incident Date: 03/01/2017
Crash: No
Fire: No
Vehicle Identification Number: WDDGF8BB8CA******
Summary

TL* TAKATA RECALL. THE CONTACT OWNS A 2012 MERCEDES-BENZ C300. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 17V017000 (AIR BAGS) HOWEVER, THE PARTS TO DO THE REPAIR WERE UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. MERCEDES-BENZ OF NORTH HAVEN LOCATED AT 620 WASHINGTON AVE, NORTH HAVEN, CT WAS CONTACTED AND CONFIRMED THAT THE PARTS WERE NOT AVAILABLE FOR THE RECALL REMEDY. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE AND WAS NOT ABLE TO CONFIRM WHEN THE PARTS WERE TO BECOME AVAILABLE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.

08/30/2017
Components: ENGINE
Incident Date: 08/19/2017
Crash: No
Fire: No
Vehicle Identification Number: WDDGF4HB8CR******
Summary

CAR STATIONARY, HESITANT TO START, WHEN STARTED 2-4 SECONDS, THUMPING NOISE. TOOK CAR TO DEALER FOR DIAGNOSIS. FOUND "INTAKE CAMSHAFT POSITIONER" FAULTY, REPAIR $4000!

08/28/2017
Components: AIR BAGS
Incident Date: 01/10/2017
Crash: No
Fire: No
Vehicle Identification Number: WDDGJ4HB5CF******
Summary

TL* TAKATA RECALL. THE CONTACT OWNS A 2012 MERCEDES-BENZ C250C. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 17V017000 (AIR BAGS); HOWEVER, THE PARTS TO DO THE REPAIR WERE UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE DEALER WAS NOT CONTACTED. THE MANUFACTURER WAS CONTACTED AT 866-893-4245, BUT WAS UNABLE TO CONFIRM WHEN THE PARTS WERE TO BECOME AVAILABLE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.

08/27/2017
Components: AIR BAGS
Incident Date: 03/01/2017
Crash: No
Fire: No
Vehicle Identification Number: WDDGF8BB5CR******
Summary

TAKATA RECALL - RECEIVED RECALL LETTER MARCH 2017. I REFUSE TO DRIVE MY CAR WITH AN AIRBAG THAT COULD DISFIGURE OR KILL ME. THE DEALER TELLS ME THEY HAVE NO IDEA WHEN PARTS MIGHT BE AVAILABLE. NOW TAKATA FILED BANKRUPTCY. I CANNOT SELL MY CAR WITH FAULTY AIRBAG. IT IS USELESS.

08/17/2017
Components: ELECTRONIC STABILITY CONTROL
Incident Date: 07/24/2017
Crash: No
Fire: No
Vehicle Identification Number: WDDGF8BB8CR******
Summary

SENSOR FOR SIDE VIEW MIRRORS CONTINUE TO MALFUNCTION PROVIDING INACCURATE INFORMATION AND LOCKING ON (LIGHT) AND NOT SHOWING WHEN NEEDED

08/16/2017
Components: AIR BAGS
Incident Date: 01/10/2017
Crash: No
Fire: No
Vehicle Identification Number: WDDGF4HB5CR******
Summary

TL* TAKATA RECALL. THE CONTACT OWNS A 2012 MERCEDES-BENZ C250. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 17V017000 (AIR BAGS); HOWEVER, THE PART TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE DEALER WAS NOT CONTACTED. THE CONTACT STATED THAT THE AIR BAG WARNING INDICATOR ILLUMINATED WHEN THE VEHICLE WAS STARTED. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS UNKNOWN. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.

08/14/2017
Components: AIR BAGS
Incident Date: 01/02/2017
Crash: No
Fire: No
Vehicle Identification Number: WDDGF4HB7CR******
Summary

TL* TAKATA RECALL. THE CONTACT OWNS A 2012 MERCEDES-BENZ C250. THE CONTACT STATED THAT THE RECALL NOTICE FOR NHTSA CAMPAIGN NUMBER: 17V017000 (AIR BAGS) WAS RECEIVED IN JANUARY OF 2017. AFTER CONTACTING THE DEALER (MERCEDES-BENZ OF MONTEREY IN MONTEREY, CALIFORNIA) AND THE MANUFACTURER ON MULTIPLE OCCASIONS, THE CONTACT WAS INFORMED THAT THE PARTS NEEDED FOR THE RECALL REMEDY WERE STILL NOT AVAILABLE AND NO ESTIMATED TIME FOR RECEIVING THE PARTS COULD BE PROVIDED. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.

08/11/2017
Components: AIR BAGS
Incident Date: 02/09/2017
Crash: No
Fire: No
Vehicle Identification Number: WDDGF8BB5CR******
Summary

TAKATA RECALL. THE DEALER HAS ONLY SAID THAT THEY DO NOT KNOW WHEN THE AIRBAG REPAIR WILL BE AVAILABLE. WE ARE ELDERLY SENIOR CITIZENS ARE ARE FEARFUL OF DRIVING THE CAR. OUR CAR IS IN THE PG 10.

08/08/2017
Components: AIR BAGS
Incident Date: 01/02/2017
Crash: No
Fire: No
Vehicle Identification Number: WDDGF4HB3CR******
Summary

TL* TAKATA RECALL. THE CONTACT OWNS A 2012 MERCEDES-BENZ C250. THE CONTACT STATED THAT THE RECALL NOTICE FOR NHTSA CAMPAIGN NUMBER: 17V017000 (AIR BAGS) WAS RECEIVED IN JANUARY OF 2017. AFTER CONTACTING THE DEALER (NORTH PALM BEACH MERCEDES LOCATED IN PALM BEACH FLORIDA) ON MULTIPLE OCCASIONS, THE CONTACT WAS INFORMED THAT THE PARTS NEEDED FOR THE RECALL REMEDY WERE STILL NOT AVAILABLE AND NO ESTIMATED TIME FOR RECEIVING THE PARTS COULD BE PROVIDED. THE CONTACT HAD NOT EXPERIENCED A FAILURE. THE MANUFACTURER WAS NOT NOTIFIED. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.

07/31/2017
Components: AIR BAGS
Incident Date: 05/08/2017
Crash: No
Fire: No
Vehicle Identification Number: WDDGF4HB5CR******
Summary

TL* TAKATA RECALL. THE CONTACT OWNS A 2012 MERCEDES-BENZ C250. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 17V017000 (AIR BAGS). THE PART TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE DEALER AND MANUFACTURER WERE NOT CONTACTED. THE CONTACT HAD NOT EXPERIENCED A FAILURE. THE VIN WAS NOT AVAILABLE. PARTS DISTRIBUTION DISCONNECT. UPDATED 10/17/17*LJ *JS

07/27/2017
Components: AIR BAGS
Incident Date: 03/20/2017
Crash: No
Fire: No
Vehicle Identification Number: WDDGF4HBXCR******
Summary

TL* THE CONTACT OWNS A 2012 MERCEDES BENZ C250. THE CONTACT STATED THAT NHTSA CAMPAIGN NUMBER: 17V017000 (AIR BAGS) HAD EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE REPAIR. THE CONTACT RECEIVED THE RECALL NOTIFICATION IN MARCH OF 2017. THE DEALER ( MERCEDES-BENZ OF FT. PIERCE 4500 S US HWY 1, FORT PIERCE, FL, 34982, 772-617-0819) STATED THAT THE PARTS WERE UNAVAILABLE FOR THE REPAIR AND THAT THEY WOULD CONTACT HER WHEN THEY WERE AVAILABLE. THE MANUFACTURER WAS NOT CONTACTED OR MADE AWARE OF THE FAILURE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE. UPDATED 09/26/17*LJ UPDATED 10/11/2017*JS

07/19/2017
Components: AIR BAGS
Incident Date: 03/13/2017
Crash: No
Fire: No
Vehicle Identification Number: WDDGF4HB0CA******
Summary

TL* THE CONTACT OWNS A 2012 MERCEDES-BENZ C250. THE CONTACT RECEIVED A RECALL NOTIFICATION FOR NHTSA CAMPAIGN NUMBER: 17V017000 (AIR BAGS); HOWEVER, THE PARTS TO DO THE REPAIR WERE UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE DEALER (MERCEDES-BENZ OF LAGUNA NIGUEL, CALIFORNIA) WAS CONTACTED AND CONFIRMED THAT THE PARTS WERE NOT AVAILABLE FOR THE RECALL REMEDY. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE AND WAS NOT ABLE TO CONFIRM WHEN THE PARTS WERE TO BECOME AVAILABLE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.

07/12/2017
Components: ENGINE
Incident Date: 04/15/2017
Crash: No
Fire: No
Vehicle Identification Number: WDDGF4HB9CR******
Summary

PURCHASED MY 2012 C250 WITH 45K MILES ON IT AT TIME OF PURCHASE. I PUT 4K MILES AND I STARTED HEARING A TICKING NOISE ON START UPS THEN PROGRESSED. IT HAS TURNED OFF ON ME WHILE DRIVING AT ABOUT 35 MPH AND ANOTHER AT 25 MPH KINDA SCARED TO DRIVE IT. YOU THINK WHEN YOU PAY FOR QUALITY YOU SHOULD GET IT, NOT HAVING TO $5500 FOR A CAMSHAFT LIFTER REPLACEMENT IN UNDER THE FIRST 50K MILES THAT' INSANE! PLEASE SEND FEED BACK IN GOING TO TALK TO LAWYERS AND GET THERE VIEW ON THE SITUATION BECAUSE THERE'S MORE THEN JUST A COUPLE WITH THIS PROBLEM AND SOME WITH VARY LOW MILES. THANKS FOR YOUR TIME MUCH APPRECIATED .

07/09/2017
Components: AIR BAGS
Incident Date: 07/08/2017
Crash: No
Fire: No
Vehicle Identification Number: WDDGF5HB5CR******
Summary

HAVE A RECALL NOW IT HAD TO TRADE IT IN FOR A GOOD VALUE

07/08/2017
Components: STRUCTURE
Incident Date: 06/20/2017
Crash: No
Fire: No
Vehicle Identification Number: WDDGF4HB2CR******
Summary

INSIDE DRIVERS SIDE DOOR LEVER BROKE, CAN NOT GET OUT OF THE CAR WITHOUT LOWERING DRIVERS ELEC. WINDOW. DEALER OR OTHERS CAN NOT FIX OR REPLACE, NO STOCK. ALL ON BACKORDER FOR MONTHS AHEAD.

07/08/2017
Components: AIR BAGS
Incident Date: 03/12/2012
Crash: No
Fire: No
Vehicle Identification Number: WDDGF4HB2CR******
Summary

TAKATA RECALL

06/30/2017
Components: AIR BAGS
Incident Date: 01/10/2017
Crash: No
Fire: No
Vehicle Identification Number: WDDGF4HB9CR******
Summary

TL* TAKATA RECALL. THE CONTACT OWNS A 2012 MERCEDES-BENZ C250W. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER 17V017000 (AIR BAGS); HOWEVER, THE PARTS TO DO THE REPAIR WERE UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE CONTACT CALLED CRITZ MERCEDES-BENZ OF SAVANNAH (7000 ABERCORN ST, SAVANNAH, GA, 31406, (912) 354-7000) WHERE IT WAS CONFIRMED THAT THE PARTS WERE NOT AVAILABLE FOR THE RECALL REMEDY. THE MANUFACTURER WAS NOT NOTIFIED OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE. PARTS DISTRIBUTION DISCONNECT.

06/30/2017
Components: ENGINE
Incident Date: 06/15/2017
Crash: No
Fire: No
Vehicle Identification Number: WDDGF4HB4CR******
Summary

TL* THE CONTACT OWNS A 2012 MERCEDES-BENZ C250W. WHEN THE ACCELERATOR PEDAL WAS APPLIED, THE VEHICLE STALLED WITHOUT WARNING. ADDITIONALLY, THE VEHICLE MADE AN ABNORMAL RATTLING NOISE. THE VEHICLE WAS TAKEN TO A LOCAL DEALER (MERCEDES-BENZ OF ST CLAIR SHORES LOCATED AT 20200 E NINE MILE RD SAINT CLAIR SHORES, MI 48080 586-773-2369) WHERE IT WAS DIAGNOSED THAT THE CAMSHAFT ADJUSTERS NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOTIFIED AND DID NOT OFFER ANY ASSISTANCE. THE FAILURE MILEAGE WAS 68,000.

06/30/2017
Components: AIR BAGS
Incident Date: 06/30/2017
Crash: No
Fire: No
Vehicle Identification Number: WDDGJ4HB6CF******
Summary

TL* TAKATA RECALL. THE CONTACT OWNS A 2012 MERCEDES-BENZ C250C. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 17V017000 (AIR BAGS); HOWEVER, THE PARTS TO DO THE REPAIR WERE UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE LOCAL DEALER AND MANUFACTURER WERE NOT CONTACTED FOR PART AVAILABILITY. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.

06/28/2017
Components: AIR BAGS
Incident Date: 03/13/2017
Crash: No
Fire: No
Vehicle Identification Number: WDDGF4HBXCA******
Summary

TL* TAKATA RECALL. THE CONTACT OWNS A 2012 MERCEDES-BENZ C250. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 17V017000 (AIR BAGS) AND STATED THAT THE PART WAS NOT AVAILABLE WITHIN A REASONABLE TIME FRAME TO SCHEDULE THE RECALL REPAIR. THE DEALER (MERCEDES BENZ OF ATHENS, GA (706) 521-0774) DID NOT GIVE A SPECIFIC DATE FOR WHEN THE PART WOULD BECOME AVAILABLE. THE MANUFACTURER WAS CONTACTED AND COULD NOT PROVIDE AN ESTIMATED DATE FOR WHEN THE CONTACT'S VEHICLE WOULD RECEIVE THE RECALL REPAIR. THE CONTACT WAS NOT EXPERIENCING A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.

06/28/2017
Components: AIR BAGS
Incident Date: 06/28/2017
Crash: No
Fire: No
Vehicle Identification Number: WDDGF8BB6CR******
Summary

TAKATA RECALL. I RECEIVED NOTIFICATION FOUR MONTHS AGO THAT MY AIR BAG WAS DANGEROUS AND THEREFORE RECALLED. HOWEVER, I NEVER RECEIVED A FOLLOW UP LETTER NOTIFYING THAT REPLACEMENT PARTS ARE AVAILABLE AND WHEN CALLING TOM MASANO MERCEDES IN READING, PA ON JUNE 28TH, THEY ARE STILL UNABLE TO REMEDY THE SITUATION.

06/19/2017
Components: AIR BAGS
Incident Date: 06/19/2017
Crash: No
Fire: No
Vehicle Identification Number: WDDGF8BB0CF******
Summary

TAKATA RECALL - IT HAS BEEN OVER A YEAR, STILL NO REMEDY FOR THE AIR BAG ISSUE. CHECKED WITH DEALER ON SEVERAL OCCASIONS AS WELL AS THE NHTSA WEBSITE. THIS IS NOT ACCEPTABLE! THIS IS A SAFETY ISSUE, AND A LOT OF US DRIVE WITH CHILDREN IN THE CAR. THE VEHICLE MANUFACTURER INSTALLED IT, AND SHOULD BE LIABLE TO REPAIR THE VEHICLE. THEN THEY CAN FIGHT TO BE REIMBURSED. THIS IS RIDICULOUS ALREADY!! THEY ARE PUTTING PEOPLE'S LIVES IN DANGER. I HAVE 2 VEHICLES, ONE A 2006 FORD FUSION AND ONE A 2012 MERCEDES C300, NEITHER OF THEM ARE SAFE TO HAVE MY CHILDREN IN!!!!

06/14/2017
Components: AIR BAGS
Incident Date: 03/21/2017
Crash: No
Fire: No
Vehicle Identification Number: WDBGF4HB6CR******
Summary

TL* TAKATA RECALL. THE CONTACT OWNS A 2012 MERCEDES-BENZ C250. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 17V017000 (AIR BAGS). THE PART TO DO THE RECALL REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE LOCAL DEALER (CALSTAR MOTORS 700 S. BRAND BLVD, GLENDALE, CA, 91204) CONFIRMED THAT THE PARTS WERE NOT AVAILABLE FOR THE RECALL REMEDY. THE MANUFACTURER WAS NOT MADE AWARE OF THE ISSUE. THE VIN WAS INVALID. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.

06/14/2017
Components: ENGINE
Incident Date: 05/27/2017
Crash: No
Fire: No
Vehicle Identification Number: WDDGF4HB4CA******
Summary

SOMETIMES WHILE DRIVING MY CAR IT WILL STUTTER AS IF IT WANTS TO TURN OFF WHILE DRIVING. ADDITIONALLY, WHEN STARTING UP THE VEHICLE IT STALLS BEFORE ACTUALLY TURNING OVER. THE CHECK ENGINE LIGHT CAME ON AND THE VEHICLE WAS TAKEN TO A CERTIFIED MERCEDES DEALERSHIP AND THE DIAGNOSTICS CAME BACK STATING A ISSUE WITH THE "CAMSHAFT ADJUSTERS (INTERNAL FAULT)". APPARENTLY, FIRST GENERATION C250S ARE HAVING THIS ISSUE BUT IT HAS SINCE BEEN CORRECTED WITH LATER GENERATIONS.

06/12/2017
Components: AIR BAGS
Incident Date: 03/08/2017
Crash: No
Fire: No
Vehicle Identification Number: WDDGF4HB7CA******
Summary

TL* TAKATA RECALL. THE CONTACT OWNS A 2012 MERCEDES-BENZ C250. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 17V017000 (AIR BAGS). THE PART NEEDED FOR THE REPAIR WAS NOT AVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE. UPDATED 08/24/17*LJ *CN

06/08/2017
Components: AIR BAGS
Incident Date: 03/20/2017
Crash: No
Fire: No
Vehicle Identification Number: WDDGF8BB5CR******
Summary

TL* THE CONTACT OWNS A 2012 MERCEDES-BENZ C300. THE CONTACT RECEIVED A RECALL NOTIFICATION FOR NHTSA CAMPAIGN NUMBER: 17V017000 (AIR BAGS). THE PARTS TO DO THE REPAIR WERE UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE DEALER (JAMES MOTORS OF LEXINGTON, KENTUCKY) CONFIRMED THAT THE PARTS WERE NOT AVAILABLE FOR THE RECALL REMEDY. THE MANUFACTURER WAS NOT NOTIFIED. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE. PARTS DISTRIBUTION DISCONNECT.

06/03/2017
Components: ELECTRICAL SYSTEM
Incident Date: 05/24/2017
Crash: No
Fire: No
Vehicle Identification Number: WDDGF4HBXCR******
Summary

THE BLOWER OF THE CLIMATE CONTROL DOES NOT WORK WHEN THE CAR IS PARKED OUTSIDE IN THE SUN. AS A RESULT THE CAR AIR CONDITIONING SYSTEM IS IMPACTED WITH THE RISE IN TEMPERATURE. WHEN THE CAR IS PARKED IN THE GARAGE OR IN SHADE, THE BLOWER AND AIR CONDITIONING SYSTEM WORKS FINE. IT APPEARS THAT THERE IS A SHORT CIRCUIT AS A RESULT OF HIGH TEMPERATURE WHICH PREVENTS THE BLOWER / AIR CONDITIONER FROM OPERATING. PLEASE CHECK IF THIS IS A SAFETY RECALL ISSUE.

05/31/2017
Components: AIR BAGS
Incident Date: 03/01/2017
Crash: No
Fire: No
Vehicle Identification Number: WDBGJ4HB3CF******
Summary

TL* THE CONTACT OWNS A 2012 MERCEDES BENZ C250. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 17V017000 (AIR BAGS); HOWEVER, THE PART TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MERCEDES BENZ OF TAMPA FLORIDA DEALER WAS CONTACTED AND STATED THAT THERE HAD BEEN NO INCIDENCES IN WHICH THE AIR BAG FAILED DURING A REPORTED CRASH. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE AND STATED THAT THEY HAD NOT SERVICED THIS YEAR, MAKE, AND MODEL VEHICLE AS OF YET. THE VIN WAS INVALID. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.

05/29/2017
Components: SEAT BELTS
Incident Date: 05/13/2014
Crash: No
Fire: No
Vehicle Identification Number: WDDGF4HB0CR******
Summary

WHENEVER A PASSENGER IS SEATED IN THE REAR SEAT (EITHER SIDE) AND THE CAR IS BRAKED OR EXPERIENCES A BUMP IN THE ROAD, THE SEAT BELT LOCKS AND STARTS TO TIGHTEN THEREAFTER WITH A RATCHETING SOUND EACH TIME THE PASSENGER MOVES EVEN A LITTLE BIT. THIS TIGHTENING CONTINUES UNTIL THE PASSENGER STARTS SUFFOCATING FROM THE PRESSURE. WHEN THIS HAPPENS, THE ONLY OPTION IS FOR THE PASSENGER TO UNBUCKLE THE SEAT BELT AND START OVER. BUT THEN THE PROCESS REPEATS ITSELF. MY FAMILY MEMBERS NOW EITHER REFUSE TO RIDE IN THE BACK SEAT OR THEY DO NOT BUCKLE THE SEATBELT AND HOLD IT IN THEIR HAND INSTEAD. OBVIOUSLY THIS IS A SAFETY ISSUE THAT COULD RESULT IN SERIOUS INJURY IN CASE OF AN ACCIDENT. I HAVE TAKEN THE CAR TO 2 DIFFERENT DEALERS ON 4 OCCASIONS BUT EACH TIME THEY HAVE TOLD ME THAT THE SEAT BELTS ARE WORKING AS DESIGNED. I HAVE ASKED OWNERS OF 2 OTHER MERCEDES CARS OF SIMILAR MAKE AND MODEL AND THEY HAVE ASSURED ME THAT THIS PROBLEM DOES NOT HAPPEN IN THEIR CARS. I HAVE ESCALATED THIS ISSUE TO MERCEDES DIRECTLY BUT THEY HAVE REDIRECTED ME TO ONE OF THE DEALERS AND NOW I CAN'T EVEN GET THEM OR THE DEALER TO RESPOND TO MY EMAILS.

05/15/2017
Components: AIR BAGS,UNKNOWN OR OTHER
Incident Date: 04/01/2017
Crash: No
Fire: No
Vehicle Identification Number: WDDGF4HB7CA******
Summary

TAKATA RECALL, NO REPAIR ON 2012 C250 MERCEDES AND NO ESTIMATE ON WHEN THEY WILL HAVE PARTS TO REPAIR. ISN'T IT DANGEROUS TO DRIVE THIS CAR WITH A PASSENGER IN FRONT SEAT? WHAT IS MY RECOURSE? ALSO ENGINE LIGHTS COMES ON AND SENSORS HAVE BEEN CHANGED AND MECHANIC DOES NOT KNOW WHAT ACTUAL PROBLEM IS/ COULD THIS JUST BE A BAD FUSE?

05/15/2017
Components: AIR BAGS
Incident Date: 05/15/2017
Crash: No
Fire: No
Vehicle Identification Number: WDDGJ4HB8CF******
Summary

TAKATA RECALL NOT REMEDY AVAILABLE

05/13/2017
Components: AIR BAGS
Incident Date: 05/03/2017
Crash: No
Fire: No
Vehicle Identification Number: WOOGJ4H88CF******
Summary

TAKATA RECALL! I TOOK MY 2012 MERCEDES IN FOR ITS MAINTENANCE . AT THIS TIME, I WAS APPROACHED AND TOLD THAT MY CAR WAS ON THE RECALL LIST DUE TO AIRBAGS. AT THIS TIME, I WAS INFORMED OF THE SAFETY ISSUE AND I WAS SEVERELY CONCERNED FOR MY 17 YEAR OLD DAUGHTER. THIS WAS HER CAR! I WAS TOLD THERE WAS NOT A FIX. THAT I COULD TAKE THE RISK OF MY DAUGHTER BEING SEVERELY INJURED. WOW!! LET ME ASK YOU WHAT YOU WOULD HAVE DONE! I THEN OUT OF FEAR, TRADED MY 2012 MERCEDES IN. TOOK A HUGE LOSS AND BOUGHT HER A NEWER VEHICLE. HER OTHER CAR WAS PAID OFF. I HAD TO PUT A DORK PAYMENT ON YET ANOTHER CAR WITH A 2 YEAR FINANCE. WHY SHOULD I BE HELD ACCOUNTABLE! I DIDN'T PUT THE AIRBAGS IN THE CAR. I THOUGHT AS A MOTHER, I WAS PURCHASING A SAFE RELIABLE CAR FOR MY DAUGHTER. I'M OUT $32,000 ... WHO'S GOING TO JUSTIFY THIS? WHY SHOULD I HAVE TO EAT THIS COST! I DON'T THINK SO! I NEED TO BE REIMBURSED THE DIFFERENCE IT WOULD HAVE COST TO REPLACE AIRBAGS. WHY SHOULD THE MERCEDES DEALER BE ABLE TO PROFIT OFF ME AS WELL? THEY WILL FIND A WAY TO FIX THE AIRBAGS THEN TURN AROUND & SELL THE CAR @ THE USUAL JACKED UP COST. THIS IS NOT FAIR! SOMEONE BEST FIND THE ANSWER.

05/09/2017
Components: EXTERIOR LIGHTING
Incident Date: 05/09/2017
Crash: No
Fire: No
Vehicle Identification Number: WDDGFHB5CR2******
Summary

RECEIVED MESSAGE TO CHECK LEFT TAIL LIGHT, BRAKE LIGHT, BACK UP LIGHT AND TURN SIGNAL. I PURCHASED NEW BULBS TO REPLACE. WHEN I PULLED OUT THE BULB CARRIER, I NOTICED THAT THE AREA NEAR THE WIRING HAD MELTED AND THERE WAS DISCOLORATION. I CAN'T EVEN REMOVE THE PLUG HOUSING FROM THE CARRIER BECAUSE OF THE DAMAGE. I NOTICED THAT THERE WAS A RECALL IN OLDER MODELS FOR THE SAME EXACT ISSUE.

05/09/2017
Components: AIR BAGS
Incident Date: 01/10/2017
Crash: No
Fire: No
Vehicle Identification Number: WDDGF4HB2CR******
Summary

TL* TAKATA RECALL. THE CONTACT OWNS A 2012 MERCEDES-BENZ C250. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 17V017000 (AIR BAGS); HOWEVER, THE PART TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.

05/05/2017
Components: SERVICE BRAKES
Incident Date: 05/04/2017
Crash: No
Fire: No
Vehicle Identification Number: WDDGF4HB4CA******
Summary

BRAKE FAILURE. DRIVING VEHICLE ON HIGHWAY WITH A 75 MPH SPEED LIMIT. WHEN I ATTEMPTED TO BRAKE VEHICLE, I FOUND I DID NOT HAVE ANY POWER BRAKES. BRAKE PEDAL WAS HARD. PRESSING THE BRAKE PEDAL AS HARD AS I COULD DID NOT DO ANYTHING TO SLOW DOWN MY VEHICLE. I DID NOT HAVE ANY ABILITY TO SLOW DOWN VEHICLE. TO AVOID A COLLISION, I PUT THE VEHICLE IN NEUTRAL, AND DOWN SHIFTED GEARS. NO ALARMS, OR VISUAL INDICATORS CAME ON TO INDICATE A PROBLEM EXISTED. CAR TOWED TO THE MERCEDES BENZ AUTHORIZED DEALERSHIP I HAVE ALWAYS HAD MY CAR SERVICED AT. BRAKE BOX SITTING BEHIND THE MOTOR HAD BROKE. NO SENSIRS OR FAULT US ASSOCIATED WITH THE BRAKE BOX. VISUAL CHECK OF THE BRAKE BOX IS. IT ON ANY MAINTENANCE CHECKLIST.

04/24/2017
Components: ENGINE
Incident Date: 04/04/2017
Crash: No
Fire: No
Vehicle Identification Number: WDDGJ4HB6CF******
Summary

TIMING CHAIN ON THE VEHICLE STRETCHES OUT OVER TIME. THIS CAUSES THE VEHICLE TO NOT START PROPERLY AND CAN SNAP WHILE DRIVING AND STOP THE CAR IN THE MIDDLE OF TRAFFIC AND DRIVING. THERE IS NO SERVICE RECOMMENDATION FOR THE TIMING CHAIN AND USUALLY STARTS GIVING TROUBLE AFTER THE VEHICLE'S WARRANTY HAS EXPIRED. I HAVE NOT HAD MY CAR STOP IN TRAFFIC BUT THERE ARE MANY COMPLAINTS ON THE MERCEDES BENZ FORUMS.

04/20/2017
Components: AIR BAGS
Incident Date: 03/08/2017
Crash: No
Fire: No
Vehicle Identification Number: WDDGJ4HB0CF******
Summary

TAKATA RECALL MERCEDES SENT OUT A RECALL NOTICE FOR THE PASSENGER SIDE AIRBAG BUT CLAIMS THEY DO NOT HAVE REPLACEMENT FOR IT IN STOCK AND DOESN'T KNOW WHEN THEY'RE GETTING THEM.

04/14/2017
Components: ENGINE
Incident Date: 09/15/2016
Crash: No
Fire: No
Vehicle Identification Number: WDDGF4HB3CR******
Summary

TL* THE CONTACT OWNS A 2012 MERCEDES-BENZ C250. WHILE ATTEMPTING TO START THE VEHICLE, THE CONTACT NOTED A CHOKING AND KNOCKING SOUND IN THE ENGINE. THE CHECK ENGINE INDICATOR ALSO ILLUMINATED. THE VEHICLE WAS TAKEN TO A DEALER WHERE IT WAS DIAGNOSED THAT THE CAM SHAFT TENSIONER FAILED AND NEEDED TO BE REPLACED. THE VEHICLE WAS REPAIRED, BUT THE FAILURE RECURRED. THE CHECK ENGINE INDICATOR DID NOT ILLUMINATE THIS TIME. THE VEHICLE WAS TAKEN TO THE DEALER AGAIN WHERE IT WAS DIAGNOSED THAT THE CAM SHAFT TENSIONER ON THE OTHER SIDE OF THE ENGINE FAILED AND NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE CONTACT ATTEMPTED TO NOTIFY THE MANUFACTURER, BUT THE CONTACT WAS PLACED ON HOLD FOR 1.5 HOURS AND THEN DISCONNECTED. THE APPROXIMATE FAILURE MILEAGE WAS 57,000.

04/10/2017
Components: ENGINE
Incident Date: 04/07/2017
Crash: No
Fire: No
Vehicle Identification Number: WDDGF4HB2CF******
Summary

TL* THE CONTACT OWNS A 2012 MERCEDES-BENZ C250. UPON STARTING THE VEHICLE, A RATTLING NOISE WAS HEARD COMING FROM THE ENGINE AND THE SERVICE ENGINE WARNING INDICATOR ILLUMINATED. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC WHERE IT WAS DIAGNOSED WITH A CAM SHAFT ISSUE, AND THE TIMING CHAIN AND SPROCKETS NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE AND INFORMED THE CONTACT THAT THERE WAS A RECALL, BUT THE VEHICLE YEAR WAS NOT INCLUDED. THE FAILURE MILEAGE WAS UNKNOWN.

04/07/2017
Components: AIR BAGS
Incident Date: 01/30/2017
Crash: No
Fire: No
Vehicle Identification Number: WDDGF8BB8CA******
Summary

TL* THE CONTACT OWNS A 2012 MERCEDES-BENZ C300. THE CONTACT DID NOT RECEIVE A RECALL NOTIFICATION; HOWEVER, THE VIN WAS INCLUDED IN NHTSA CAMPAIGN NUMBER: 17V017000 (AIR BAGS). THE PART NEEDED WAS UNAVAILABLE TO PERFORM THE RECALL REPAIR. THE MANUFACTURER WAS NOTIFIED OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. PARTS DISTRIBUTION DISCONNECT.

03/31/2017
Components: ENGINE
Incident Date: 03/11/2017
Crash: No
Fire: Yes
Vehicle Identification Number: WDDGF4HBXCR******
Summary

TL* THE CONTACT OWNED A 2012 MERCEDES-BENZ C250. WHILE THE VEHICLE WAS PARKED WITH THE ENGINE RUNNING, SMOKE SUDDENLY APPEARED UNDER THE HOOD AND FLAMES WERE PRESENT UNDER THE VEHICLE THE FIRE DEPARTMENT EXTINGUISHED THE FLAMES. THE VEHICLE WAS DESTROYED. THE CAUSE OF THE FAILURE WAS NOT DETERMINED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 94,572. UPDATED 06/01/17*LJ UPDATED 09/18/2017*JS

03/27/2017
Components: AIR BAGS
Incident Date: 01/10/2017
Crash: No
Fire: No
Vehicle Identification Number: WDDGF4HB9CA******
Summary

TL* TAKATA RECALL. THE CONTACT OWNS A 2012 MERCDES-BENZ C250. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 17V017000 (AIR BAGS); HOWEVER, THE PART TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.

03/22/2017
Components: AIR BAGS
Incident Date: 01/19/2017
Crash: No
Fire: No
Vehicle Identification Number: WDDGJ4HB6CF******
Summary

TL* TAKATA RECALL. THE CONTACT OWNS A 2012 MERCEDES-BENZ C250. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 17V017000 (AIR BAGS) FOR THE FRONT PASSENGER INFLATOR; HOWEVER, THE PARTS TO DO THE REPAIR WERE UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS NOT NOTIFIED OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.

03/19/2017
Components: AIR BAGS
Incident Date: 03/18/2017
Crash: No
Fire: No
Vehicle Identification Number: WDDGF8BB1CF******
Summary

TAKATA RECALL WE DO NOT KNOW IF THE BAG WILL MALFUNCTION TO THE DETRIMENT OF THE PASSENGER. FOR AN AVERAGE CONSUMER, THERE IS NO WAY TO TEST THAT. AS A RESULT, THE CAR CANNOT BE DRIVEN WITH A PASSENGER SEAT OCCUPIED, AND SINCE THIS IS A 4 DOOR CAR, THE INTENT IS TO HAVE MULTIPLE PASSENGERS. THE MANUFACTURER JUST PROVIDED A RECALL NOTICE (RECEIVED BY US MAIL 3/18/2017 AFTER BEING NOTIFIED BY TAKATA IN JANUARY 2017. MERCEDES SHOULD HAVE HAD A SOLUTION READY (LOANER VEHICLES OF SIMILAR CLASS) FOR THE AFFECTED OWNERS. IT IS NOT ACCEPTABLE TO BE PUT AT RISK FOR THE 3-4 YEARS THAT THEY KNEW THAT THE VEHICLE CONTAINED TAKATA AIRBAG, 3 MONTHS SINCE FORMALLY NOTIFIED BY TAKATA AND THEN STILL NOT HAVE A SOLUTION.

03/16/2017
Components: AIR BAGS
Incident Date: 03/03/2017
Crash: No
Fire: No
Vehicle Identification Number: WDDGF8BB3CF******
Summary

TL* TAKATA RECALL. THE CONTACT OWNS A 2012 MERCEDES-BENZ C300. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 17V017000 (AIR BAGS). THE PART TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE.

03/15/2017
Components: AIR BAGS
Incident Date: 01/10/2017
Crash: No
Fire: No
Vehicle Identification Number: WDDGF4HB9CA******
Summary

TL* TAKATA RECALL. THE CONTACT OWNS A 2012 MERCEDES-BENZ C250. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 17V017000 (AIR BAGS) AND STATED THAT THE PART WAS NOT AVAILABLE WITHIN A REASONABLE TIME FRAME TO SCHEDULE THE RECALL REPAIR. THE DEALER DID NOT GIVE A SPECIFIC DATE FOR WHEN THE PART WOULD BECOME AVAILABLE. THE MANUFACTURER COULD NOT PROVIDE AN ESTIMATED DATE FOR WHEN THE CONTACT'S VEHICLE WOULD RECEIVE THE RECALL REPAIR. THE CONTACT WAS NOT EXPERIENCING A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.

03/15/2017
Components: AIR BAGS
Incident Date: 01/10/2017
Crash: No
Fire: No
Vehicle Identification Number: WDDGF4HB0CR******
Summary

TL* TAKATA RECALL. THE CONTACT OWNS A 2012 MERCEDES-BENZ C250W. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 17V017000 (AIR BAGS); HOWEVER, THE PART TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.

03/14/2017
Components: SEATS
Incident Date: 02/10/2016
Crash: No
Fire: No
Vehicle Identification Number: WDDGF4HB3CA******
Summary

I BROUGHT MY 2012 MERCEDES C250 NEW AND I THOUGHT I WAS BUYING A QUALITY CAR. HOWEVER, I NOTICED LAST YEAR THE DRIVER SEAT, PASSENGER SEAT AND ONE OF BACKSEAT SEAT COVER ARE RIPPED. I DRIVE MY CAR EVERYDAY TO WORK AND MY DAUGHTER TO SCHOOL ON A CITY STREET. MY DAUGHTER WEIGHS ABOUT 98 POUNDS AND I WEIGHT UNDER 170 POUNDS AND NO ONE SITS IN THE BACKSEAT. I AM SO DISAPPOINTED WITH MERCEDES BENZ COMPANY. I WILL BE GRATEFUL IF MERCEDES BENZ COMPANY WILL REPLACE MY SEAT COVERS PLEASE STAND BY YOUR NAME AS A QUALITY COMPANY. .

03/14/2017
Components: AIR BAGS
Incident Date: 05/20/2014
Crash: No
Fire: No
Vehicle Identification Number: WDDGF4HB7CR******
Summary

TL* THE CONTACT OWNS A 2012 MERCEDES-BENZ C250. THE CONTACT STATED THAT THE AIR BAG WARNING INDICATOR ILLUMINATED. THE VEHICLE WAS TAKEN TO A DEALER WHERE IT WAS DIAGNOSED THAT THE FRONT PASSENGER SIDE AIR BAG SENSOR FAILED AND NEEDED TO BE REPLACED. THE VEHICLE WAS REPAIRED, BUT THE FAILURE RECURRED NUMEROUS TIMES. THE CONTACT ALSO STATED THAT SEVERAL DIFFERENT COMPONENTS WERE REPLACED, BUT THE FAILURE WAS PERSISTENT. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 17V017000 (AIR BAGS). THE PART TO DO THE RECALL REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR THE MANUFACTURER WAS AWARE OF THE ISSUE. THE FAILURE MILEAGE WAS APPROXIMATELY 35,000. UPDATED 06/07/17*LJ

03/14/2017
Components: AIR BAGS
Incident Date: 11/26/2016
Crash: No
Fire: No
Vehicle Identification Number: WDDGF8BB7CA******
Summary

TAKATA RECALL. ALSO PASSENGER AIRBAG INDICATOR LIGHT RANDOMLY GOES ON & OFF, WHILE IN MOTION, HIGHWAY

02/15/2017
Components: POWER TRAIN,ENGINE
Incident Date: 01/28/2017
Crash: No
Fire: No
Vehicle Identification Number: WDDGF8BB2CA******
Summary

GRADUALLY AS THE CAR IS ACCELERATING IT MAKES A TERRIBLE GRINDING NOISE AND SHAKES ALSO JERKS WHEN CHANGING GEARS, CONFIRMED IT IS A FAILED TRANSMISSION, THE CAR HAS HAD ALL THE APPROPRIATE MAINTENANCE JUST NOT AT A MB DEALER AND THERE IS A SERVICE BULLETIN ON THE TRANSMISSION JUST NOT OFFICIAL RECALL AND MERCEDES IS CLAIMING NO RESPONSIBILITY AS IT WAS NOT SERVICED AT MB DEALER SINCE 2014. CLEARLY THE SERVICE ANNOUNCEMENT IS RECOGNITION OF A PROBLEM

01/19/2017
Components: FUEL SYSTEM, GASOLINE,POWER TRAIN,ENGINE
Incident Date: 01/13/2017
Crash: No
Fire: No
Vehicle Identification Number: WDDGF4HB1CA******
Summary

THE CEL CAME ON AND THE ENGINE WAS HAVING A ROUGH START . I TOOK IT TO THE REPAIR SHOP AND AFTER USING THE STAR DIAGNOSTIC SYSTEM THE DIAGNOSES WAS CAMSHAFT ADJUSTERS IN FAILURE. THE REMEDY REPLACE THE CAMSHAFT ADJUSTERS. COST $3500.00. *TR

09/13/2016
Components: ENGINE
Incident Date: 09/06/2016
Crash: No
Fire: No
Vehicle Identification Number: WDDGJ4HBXCF******
Summary

WHEN STARTING THE CAR THE VEHICLE MAKE LOUD RATTLING NOISE AND THE ENTIRE CAR SHAKES. I TOOK THE CAR TO THE MECHANIC AND HE SAID IT IS THE CAMSHAFT ADJUSTER/ACTUATORS. WHICH NEED TO BE REPLACED ALONG WITH THE TIMING CHAIN. HE ALSO SAID IT IS NOT SAFE TO DRIVE AS THEY CAN FAIL AND CAR WILL STOP IN THE MIDDLE OF A ROAD. THE CAR WHEN TRYING TO ACCELERATE SOMETIMES DOESN'T WANT TO GO AND YOU CAN ACTUALLY FELL THE CAR JERK SEEMING AS THE CHAIN IS SKIPPING. IT HAS HAPPENED MULTIPLE TIMES. CAR HAS 67,000 MILES AND THIS STARTED HAPPENING AT 57K MILES.

09/01/2016
Components: ENGINE
Incident Date: 09/01/2016
Crash: No
Fire: No
Vehicle Identification Number: WDDGF4HB1CA******
Summary

DEALER SAID THE CAMSHAFT ADJUSTER WITH CHAIN TENSIONER NEEDS TO BE REPLACE AT 65,000 MILES. ALSO THE HIGH PRESSURE PUMP NEEDS TO BE REPLACE TOO. THIS AFTER SPENDING OVER $773.06 HUNDRED DOLLARS ON ENGINE ANALYSIS. I DECLINE THE SERVICE BECAUSE IT WILL COST ME $5,324.98 TO GET THE JOB DONE. COULD THIS BE A SAFETY RECALL BECAUSE THE DEALER SAID ONE OF THIS DAYS IT MIGHT JUST STOP ON THE MIDDLE OF NOWHERE. NOW I AM DRIVING THIS VEHICLE WITH THE CHECK ENGINE LIGHT ON BECAUSE OF THE PROBLEM I MENTION ABOVE.

05/19/2016
Components: AIR BAGS,SEAT BELTS
Incident Date: 05/05/2016
Crash: Yes
Fire: No
Vehicle Identification Number: WDDGF8BB5CR******
Summary

TL* THE CONTACT OWNED A 2012 MERCEDES-BENZ C300. WHILE DRIVING AT AN UNKNOWN SPEED, THE CONTACT'S VEHICLE REAR ENDED ANOTHER VEHICLE. THE AIR BAGS DID NOT DEPLOY AND THE SEAT BELT PRETENSION DID NOT FUNCTION. A POLICE REPORT WAS FILED. THE VEHICLE WAS DESTROYED AND TOWED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THERE WAS ONE INJURY THAT REQUIRED MEDICAL ATTENTION. THE CONTACT SUSTAINED SHORT TERM MEMORY LOSS, A SEIZURE, AND LIVER DAMAGE. THE CONTACT HAD TO REMAIN HOSPITALIZED FOR FIVE DAYS. THE FAILURE MILEAGE WAS 66,000.

04/04/2016
Components: ENGINE
Incident Date: 04/01/2016
Crash: No
Fire: No
Vehicle Identification Number: WDDGF4HB2CA******
Summary

TL* THE CONTACT OWNS A 2012 MERCEDES-BENZ C250. WHILE THE VEHICLE WAS PARKED, THE VEHICLE MADE A LOUD CLANKING NOISE WHEN IT WAS STARTED. THE FAILURE OCCURRED CONSTANTLY. THE VEHICLE WAS TAKEN TO THE DEALER WHERE IT WAS DIAGNOSED THAT THE EXHAUST CAMSHAFT ADJUSTER FAILED AND NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 57,219.

02/10/2016
Components: AIR BAGS
Incident Date: 07/07/2014
Crash: Yes
Fire: No
Vehicle Identification Number: WDDGF8BB5CR******
Summary

TL* THE CONTACT OWNED A 2012 MERCEDES-BENZ C300. THE CONTACT STATED THAT WHILE DRIVING AT 15 MPH, THE AIR BAGS DEPLOYED WHICH CAUSED THE DRIVER TO BE UNABLE TO VIEW THE ROAD OR CONTROL THE VEHICLE. THE VEHICLE CRASHED INTO A TREE. A POLICE REPORT WAS FILED. THE DRIVER AND PASSENGER WERE INJURED. THE DRIVER SUSTAINED INJURIES TO HIS RIGHT HAND, NECK AND LEFT LEG. THE PASSENGER SUSTAINED INJURIES TO HER NECK. BOTH PARTIES INJURED REQUIRED IMMEDIATE MEDICAL ATTENTION. THE VEHICLE WAS TOWED AND DEEMED DESTROYED. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS 5,000.

09/30/2015
Components: ELECTRONIC STABILITY CONTROL,FUEL/PROPULSION SYSTEM
Incident Date: 09/30/2015
Crash: No
Fire: No
Vehicle Identification Number: WDDGF4HB4CR******
Summary

CAR SHOWED SIGNS WELL BEFORE VEHICLE STARTED SHOWING CODES. WHEN I WOULD START IT UP THE VEHICLE SOUNDED LIKE A ROCKET SHIP WAS ABOUT TO TAKE OFF AND SHORTLY AFTER THE NOISE WOULD GO AWAY. WITH NO CODES MERCEDES TRIED REPLACING THE SOME AC PARTS BUT IT DIDN'T HELP. I JUST ASSUMED THE NOISE WAS HARMLESS IF MERCEDES SAYS NOTHING'S WRONG THAN IT MUST BE OKAY. THEN ONE DAY I WENT TO TURN THE CAR ON AND IT HESITATED MAKING ALL KINDS OF NOISE BUT ALWAYS STARTED AFTER HOLDING THE KEY IN THE ON POSITION AND PUSHING FORWARD. CAR SEEMS TO WORK WELL ONCE STARTED BUT I AM USING MORE GAS WHICH MIGHT BE RELATED.THE CHECK ENGINE LIGHT CAME ON AFTERWARDS AND WOULD TURN ITSELF OFF. AFTER BRINGING IT TO MERCEDES THEY STATE I NEED A NEW INTAKE VARIABLE CAMSHAFT ADJUSTOR AND IT'S A GOOD IDEA TO REPLACE THE EXHAUST AS WELL SINCE THERE'S NO CHARGE FOR ADDITIONAL LABOR SINCE THE EXHAUST ADJUSTOR IS GOING TO BE ACCESSIBLE. MY CAR IS AT 68,000 MILES AND WELL KEPT THIS IS A MECHANICAL ISSUE WITH MERCEDES IN MULTIPLE MODELS AND YEARS.

09/04/2015
Components: UNKNOWN OR OTHER,ENGINE
Incident Date: 02/17/2014
Crash: No
Fire: No
Vehicle Identification Number: WDDGF4HB1CR******
Summary

WHILE DRIVING ON I-5 NORTH COMING FROM LA JOLLA, MY VEHICLE STOPPED ACCELERATING, AND SUDDENLY STOPS IN THE MIDDLE OF A BUSY FREEWAY. I TURNED OFF THE ENGINE, THEN RESTARTED AFTER FIVE SECOND. AFTER RESTARTING MY VEHICLE IT STARTED RUNNING AGAIN. THIS HAS HAPPENED THREE TIMES ALREADY, AND HAVE BROUGHT MY VEHICLE TO THE SERVICE CENTER (ON EACH OCCASION). SERVICE REPORT INDICATE TRANSMISSION ERROR. AT TIMES, THE "SLIPPERY ROAD" SIGN ON MY DASHBOARD WOULD BLINK EVEN THOUGH THE WEATHER IS HOT OR HAS NOT RAIN FOR AGES.

07/07/2015
Components: ENGINE
Incident Date: 06/18/2015
Crash: No
Fire: No
Vehicle Identification Number: WDDGF4HB8CR******
Summary

REF: NHTSA ID NUMBER: 10676804 SUMMARY: CAMSHAFT INTAKE ADJUSTER REPLACED THERMOSTAT SEALS REPLACED CHAIN TENSIONER REPLACED MY 2012 MB C250, WHILE STILL UNDER WARRANTY BY YEAR AND MILEAGE, WAS DECLINED TO BE SERVICE BY MERCEDES BENZ OF CUTLER BAY, FLORIDA. THERE REASONING IS THAT I DID NOT USE A MB OIL FILTER; THEY HAVE CANCELLED MY WARRANTY. EVEN THOUGH I HAVE DONE ALL THE PROPER OIL CHANGES SOONER THAT THE MB RECOMMENDATIONS.

04/30/2015
Components: VEHICLE SPEED CONTROL
Incident Date: 04/29/2015
Crash: Yes
Fire: No
Vehicle Identification Number: WDDGF8BB3CR******
Summary

TL* THE CONTACT OWNS A 2012 MERCEDES BENZ C300. WHILE STOPPED AT A RED LIGHT WITH THE BRAKE PEDAL DEPRESSED, THE VEHICLE ACCELERATED EXTREMELY FAST INTO AN INTERSECTION. AS A RESULT, THE CONTACT'S VEHICLE WAS STRUCK BY ANOTHER VEHICLE ON THE FRONT DRIVER'S SIDE DOOR. THE CONTACT SUFFERED A BROKEN CLAVICLE, A BRUISED ANKLE, CHEST, AND BACK. MEDICAL ATTENTION WAS RECEIVED. A POLICE REPORT WAS FILED. THE VEHICLE WAS TOWED TO THE POLICE IMPOUND LOT. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 40,000. UPDATED 7/1/15*CN

02/23/2015
Components: ENGINE,FUEL/PROPULSION SYSTEM
Incident Date: 02/03/2015
Crash: No
Fire: Yes
Vehicle Identification Number: WDDGF8BB3CR******
Summary

WHILE MY CAR WAS RUNNING IN MY DRIVEWAY PRIOR TO DRIVING, THE ENGINE CAUGHT FIRE, TOTALING THE VEHICLE. THERE ARE NO OPEN RECALLS ON THIS SPECIFIC CAR, BUT WAS TOLD BY THE FIRE INVESTIGATOR THAT IT WAS EITHER ELECTRICAL OR FUEL PUMP RELATED. *TR

01/20/2015
Components: ENGINE
Incident Date: 10/20/2014
Crash: No
Fire: No
Vehicle Identification Number: WDDGF4HB7CA******
Summary

CAMSHAFT INTAKE ADJUSTER REPLACED THERMOSTAT SEALS REPLACED CHAIN TENSIONER REPLACED. *TR

01/12/2015
Components: STEERING
Incident Date: 10/06/2014
Crash: No
Fire: No
Summary

THE STEERING WHEEL ,HAS ALUMINUM PLATING OR COVERING, THAT WAS PEELING OFF AND CUT MY FINGER AS I WAS DRIVING, THIS HAPPENED LAST YEAR AND WAS STILL UNDER WARRANTY, AND DEALER REPLACED, THIS IS HAPPENING AGAIN, AND THE DEALER HAS AGREED TO REPLACE EVEN THOUGH THE WARRANTY HAS EXPIRED. I THOUGHT YOU GUYS SHOULD KNOW. *TR

05/30/2014
Components: AIR BAGS
Incident Date: 05/22/2014
Crash: Yes
Fire: No
Vehicle Identification Number: WDDGF8BB9CA******
Summary

TL* THE CONTACT OWNS A 2012 MERCEDES BENZ C300. THE CONTACT STATED THAT THE DRIVER VEERED INTO ONCOMING TRAFFIC AND THE VEHICLE ROLLED OVER. THE DRIVER THEN CRASHED INTO ANOTHER VEHICLE. THE AIR BAGS FAILED TO DEPLOY. THE DRIVER SUSTAINED FATAL INJURIES AND THE PASSENGER WAS TAKEN TO THE HOSPITAL FOR TREATMENT OF INJURIES. A POLICE REPORT WAS FILED. THE VEHICLE WAS TOWED TO A SALVAGE LOT. THE VEHICLE WAS DESTROYED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 25000. UPDATED 09-04-14 *BF UPDATED 09/10/2014 *JS..UPDATED 10/28/14 *BF...UPDATED 04/08/15 *BF UPDATED 8/30/2017*CN

03/20/2014
Components: TIRES,WHEELS
Incident Date: 03/20/2014
Crash: No
Fire: No
Vehicle Identification Number: WDDGF8BB1CA******
Summary

I HAVE A MERCEDES BENZ C300 WITH 16,300 MILES ON IT. THE VEHICLE CAME WITH CONTINENTAL, CONTIPRO, 225/45 R17 91H TIRES ON IT TWO TIRES ON THE LEFT SIDE OF THE CAR HAVE DEVELOPED BUBBLES ON THEM AND WILL HAVE TO BE REPLACED. THE TIRES ON THE RIGHT SIDE WILL HAVE TO BE INSPECTED SINCE THEY MAY HAVE BUBBLES ON THE INSIDE. I HAVE JUST READ MANY COMPLAINS ABOUT THESE TIRES AND FEEL THEY ARE DANGEROUS AND SHOULD BE RECALLED. *TR

11/11/2013
Components: ENGINE AND ENGINE COOLING,FUEL SYSTEM, GASOLINE
Incident Date: 11/01/2013
Crash: No
Fire: No
Vehicle Identification Number: WDDGJ4HB2CF******
Summary

ON MULTIPLE OCCURRENCES THE VEHICLE HAS STARTED TO MISFIRE AT RANDOM TIMES AND SPEEDS RANGING FROM 45-70 MPH RESULTING IN "LIMP MODE" OR A STALLING CONDITION. THE CHECK ENGINE LIGHT COMES ON, BUT WILL NOT BE ON WHEN THE VEHICLE IS RESTARTED. THE DEALERSHIP ON NO OCCASION HAS BEEN ABLE TO DUPLICATE MY CONCERN ALTHOUGH OTHERS HAVE BEEN IN THE CAR TO WITNESS. I FEEL VERY UNSAFE DRIVING THE VEHICLE AS WHEN IT STALLS ON THE HIGHWAY, I LOSE STEERING AND BRAKES AS WELL. *TR

09/16/2013
Components: VISIBILITY/WIPER
Incident Date: 11/15/2012
Crash: No
Fire: No
Vehicle Identification Number: WDDGF8BB0CR******
Summary

TL* THE CONTACT OWNS A 2012 MERCEDES BENZ C300. THE CONTACT STATED THAT THE WINDSHIELD WIPERS FAILED. THE VEHICLE WAS TAKEN FOR REPAIR AND THE BLADES WERE REPLACED HOWEVER THE CONTACT WIPERS WERE STILL FAILING. THE VEHICLE WAS NOT INSPECTED OR REPAIRED. THE MANUFACTURER WAS NOT MADE AWARE OF THE INCIDENT. THE APPROXIMATE FAILURE MILEAGE WAS 7,000.

09/09/2013
Components: SERVICE BRAKES
Incident Date: 02/12/2013
Crash: No
Fire: No
Vehicle Identification Number: WDDGF4HBXCA******
Summary

TL* THE CONTACT OWNS A 2012 MERCEDES BENZ C250. THE CONTACT STATED THAT WHILE DRIVING 65 MPH, HE ATTEMPTED TO ENGAGE THE BRAKES BUT IT FAILED TO STOP THE VEHICLE. THE VEHICLE WAS TAKEN TO THE DEALER WHERE THE TECHNICIAN DIAGNOSED THAT THE BRAKE VACUUM WAS DEFECTIVE AND NEEDED TO BE REPLACED. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE VEHICLE WAS NOT REPAIRED. THE FAILURE MILEAGE WAS 25,000 AND THE CURRENT MILEAGE WAS 30,000.

12/04/2012
Components: SERVICE BRAKES
Incident Date: 11/28/2012
Crash: Yes
Fire: No
Vehicle Identification Number: WDDGF8BB6CR******
Summary

I MADE A SHARP TURN INTO A PARKING AREA THEN ANOTHER SHARP TURN INTO THE PARKING SPACE AND WHEN I STRAIGHTEN THE WHEEL OUT TO COMPLETE PARKING AN APPLIED MY FOOT ON BRAKE THE PEDAL WENT TO THE FLOOR AND CAR WOULD NOT STOP THE ONLY THING THAT STOPPED ME WAS THE CONCRETE CURBING WHICH I HIT HARD AND DAMAGED THE UNDER CARRIAGE OF MY CAR. THE TIRES HITTING THE CONCRETE IS MADE FORCED CAR TO STOP. I CONTACTED DEALERSHIP TO REPORT THE PROBLEM AND SEE IF THEY COULD TOW VEHICLE AND PROVIDE ME WITH A CAR SINCE I WAS STRANDED. THEY WERE CLOSING AND COULDN'T HELP ME. HAD THE VEHICLE CHECKED TO SEE IF A BRAKE LINE HAD BROKE OR IF BRAKE FLUID LEVEL WAS OK, EVERYTHING CHECKED OUT OK DROVE CAR HOME VERY SLOW NOTICED CAR HAVING A MESSAGE ON DASH HOLD WHEN I APPLY BRAKES AND A MESSAGE ( P SHIFT IN PARK) CAME ON DASH AS I WAS DRIVING. THIS HAD NEVER HAPPENED BEFORE THIS INCIDENT OCCURRED. CALLED DEALER THE FOLLOWING MORNING AND HAD CAR TOWED TO THEM. 5 DAYS LATER THEY TELL ME THAT THEY CANNOT FIND ANYTHING WRONG WITH MY BRAKES AND MY CAR IS SAFE. I AM NOT DRIVING THE CAR I WILL BE HAVING IT TOWED. THERE IS SOMETHING WRONG WITH THE BRAKES AND I DO NOT FEEL I SHOULD HAVE TO PUT MYSELF OR ANYONE ELSE ON THE ROAD AT RISK FOR LOSING THERE LIFE. JUST BECAUSE THEY CANT FIND ANYTHING IT DOESN'T MEAN THERE ISN'T ANYTHING WRONG. I HAVE RESEARCHED ON THE INTERNET ABOUT THE CAR I OWN AND I HAVE SEEN MANY PEOPLE WITH THE SAME PROBLEM AS MINE. I HAVE NOT HAD THE CAR BUT FOR 2 MONTHS. THIS IS A SAFETY ISSUES AND IT SEEMS AS THE MANUFACTURES OF THE VEHICLES BEING MADE DON'T HAVE TO BACK THERE PRODUCTS UNLESS SOMEONE IS KILLED. *TR

10/19/2012
Components: ENGINE AND ENGINE COOLING,POWER TRAIN
Incident Date: 10/01/2012
Crash: No
Fire: No
Vehicle Identification Number: WDDGF4HB1CA******
Summary

THIS WAS NOT AN ACCIDENT, IT IS, IN MY OPINION, A POSSIBLE SAFETY PROBLEM WITH THE VEHICLE - TURBO LAG; THROTTLE LAG; TRANSMISSION LAG. I ALMOST HAD TWO ACCIDENTS DUE TO THE LAG PROBLEMS, AND HAVE ATTACHED A MORE DETAILED ANALYSIS FOR YOUR REVIEW. TURBO LAG: THIS IS THE TIME IT TAKES FOR THE CAR TO GO FROM ITS NATURALLY ASPIRATED POWER TO THE FULL POWER OF THE CAR AT FULL BOOST/ PEAK BOOST IS REACHED RELATIVELY LOW IN THE REVERSE RANGE, BUT IT IS NOT INSTANTANEOUS POWER LIKE A NATURALLY ASPIRATED ENGINE. THROTTLE LAG: THE DRIVE BY WIRE SYSTEM HAS A BIT OF LAG. UNDER CERTAIN CONDITIONS, I MEASURED IT AT .2 OF A SECOND OR SO. WHATEVER THE VALUE, THERE IS ALWAYS LAG THERE, AND WE ARE VERY SENSITIVE TO IT. HOWEVER, DRIVING INS MODE VS E MODE DOES MAKE SOMEWHAT OF A DIFFERENCE. NONETHELESS, THE CAR ALWAYS STARTS OUT IN E MODE WHEN I GET IN AND START THE CAR. WE DIDN'T PURCHASE THE CAR TO ALWAYS DRIVE IN S MODE. TRANSMISSION LAG: THIS I NOTICE SIGNIFICANTLY AND IT IS, IN MY OPINION, PROBABLY THE MOST ANNOYING TO ME. YOU'LL NOTICE THIS WHEN STOMPING THE PEDAL TO THE FLOOR AND THEN DOING THE WAIT... WAIT... WAIT.. DOWNSHIFT. EVEN IF THIS ENGINE WAS RUNNING ONLY ON ITS NATURALLY ASPIRATED FOUR CYLINDERS, THE TRANSMISSION SHOULD RESPOND IMMEDIATELY TO A SURE FOOTED STOMP TO THE FLOOR WITH THE QUICKNESS, AS DOES MY FOUR CYLINDER RAV-4. HOWEVER, THE MB C-250 DOES NOT! IN MY OPINION, YOU CAN RESET THE TCU ALL YOU WANT, THE DELAY WILL REMAIN.

08/01/2012
Components: STRUCTURE
Incident Date: 07/18/2012
Crash: No
Fire: No
Vehicle Identification Number: WDDGF8BB4CF******
Summary

TL* THE CONTACT OWNS A 2012 MERCEDES BENZ C300. THE CONTACT STATED THAT WHILE DRIVING 35 MPH, THE REAR PASSENGER SIDE WINDOW EXHIBITED A LOUD, ABNORMAL NOISE WHEN OPENED. AS A RESULT, THE CONTACT EXPERIENCED A TEMPORARY LOSS OF HEARING FROM THE HIGH PITCH OF THE NOISE. THE VEHICLE WAS TAKEN TO THE DEALER WHO STATED THAT THE LOUD NOISE WAS COMMON FOR THE VEHICLE. THE VEHICLE WAS NOT REPAIRED. THE FAILURE MILEAGE WAS 384. UPDATED 8/21/12 *CN

05/04/2012
Components: EXTERIOR LIGHTING,ELECTRICAL SYSTEM
Incident Date: 02/02/2012
Crash: No
Fire: No
Vehicle Identification Number: WDDGF4HB9CR******
Summary

TL* THE CONTACT OWNS A 2012 MERCEDES BENZ C250. WHILE DRIVING, THE TURN SIGNAL WAS ACTIVATED WHEN A WARNING INDICATOR LIGHT SLIGHTLY ILLUMINATED ON THE INSTRUMENT PANEL. THE VEHICLE WAS TAKEN TO AN AUTHORIZED DEALER FOR INSPECTION, WHERE THE CONTACT WAS ADVISED THAT THE DIMNESS OF THE TURN SIGNAL WAS COMMON FOR THE MODEL YEAR VEHICLE. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE PROBLEM. THE FAILURE MILEAGE WAS 320. UPDATED 07/25/12*LJ THE CONSUMER STATED THE PROBLEM WAS WITH THE TURN SIGNAL CONTROL LIGHT. IT WAS HARDLY VISIBLE IN THE DAY LIGHT AND IN THE SUN. THE SERVICE DEPT STATED THE NEW MODEL HAS A NEW ELECTRONIC DASH WHICH COMES IN ONE NEW CIRCUIT PANEL . UPDATED 07/25/12

05/01/2012
Components: STRUCTURE
Incident Date: 05/01/2012
Crash: No
Fire: No
Summary

2012 MERCEDES C250 SPORT. CONSUMER WRITES IN REGARDS TO ISSUES WITH LEVERS ON THE STEERING COLUMN *TGW THE CONSUMER STATED HE WAS UNABLE TO SEE THE LEVER, WHICH WAS HIDDEN BEHIND THE STEERING WHEEL. THE CONSUMER STATED HE HAD TO LEAN FORWARD TO LOOK OVER TOP OF THE STEERING WHEEL TO REACH THE LEVER. HE ALSO STATED THE CRUISE CONTROL WAS IN A HIDDEN AREA AS WELL. *JB

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