2012 Mercedes-Benz CLS-Class 4 DR AWD
Safety Ratings.
NHTSA’s 5-Star Safety Ratings help consumers compare vehicle safety when searching for a car. More stars mean safer cars.
Combines Side Barrier and Side Pole Star Ratings into a single side rating.
Combines Side Barrier and Side Pole Star Ratings into a single side rating.
The Rollover Resistance test measures the risk of rollover in a single-vehicle, loss-of-control scenario.
12 Complaints
CAM LINK SENSOR LEAKS OIL ONTO ENGINE HARNESS, FRYING ALL ELECTRIC COMPONENTS, CAUSING VEHICLE TO STUTTER WHILE OPERATING
FUEL LEAK INTO REAR DRIVER SIDE BACK SEAT FROM BELOW. GAS LEAKED INTO PASSENGER CABIN DUE TO A SEAL THAT BROKE FROM GAS TANK. DANGEROUS SMELL AND FIRE HAZARD. LEAK HAPPENS ALL THE TIME, WHEN PARKED AND ESPECIALLY WHEN DRIVING. MBUSA AND DEALERSHIPS NOT ACCEPTING THE DEFECT AND DESIGN FLAW THAT CAUSES GAS TO SPUTTER INTO PASSENGER CABIN WHEN DRIVING.
ENGINE STARTED MISFIRING AND WOULD GO INTO LIMP MODE SO I BROUGHT IT TO DEALERSHIP FOR DIAGNOSTIC AND WAS TOLD OIL WAS LEAKING FROM THE CAMSHAFT SENSORS INTO THE ENGINE WIRING HARNESS AND ECU. ALL OF WHICH NEEDED TO BE REPLACED AT A COST OF OVER $6033.00 AND THE CAR HAS ONLY AROUND 50K MILES ON IT. SEVERAL PREVIOUS YEAR MERCEDES FROM 2011 AND EARLIER HAVE A RECALL ON THE CAMSHAFT SENSORS DUE TO OIL LEAKING FROM THEM INTO ENGINE WIRING HARNESS AND ECU HOWEVER MY YEAR CAR WHICH IS 2012 HAS NO RECALL ON THESE PARTS EVEN THOUGH THEY USE THE EXACT SAME CAMSHAFT SENSORS AND HAVE THE SAME PROBLEM AS THE PREVIOUS YEARS WHICH IS OIL LEAKING FROM THEM AND DESTROYING EXPENSIVE PARTS THAT NEED TO BE REPLACED. *TR
WHEN STARTED AND FOR SOME PERIOD AFTER WARM UP THE ENGINE FUEL INJECTORS RATTLE. THE DEALER MECHANIC CLAIMS THAT THIS IS THE RESULT OF THE SPLIT RAIL SYSTEM INSTALLED ON THE ENGINE. THIS MAKES THE MOTOR APPEAR TO BE KNOCKING AS THE NOISE IS LOUD. I HAVE REPORTED IT SEVERAL TIMES SINCE 2017.
FUEL LEAK FROM UNKNOWN PART OF THE TANK
"FUEL LEAKING FROM GAS TANK" AFTER SMELLING A STRONG FUEL SMELL BOTH INSIDE AND OUT SIDE MY VEHICLE I TOOK TO MERCEDES 9/17/18 TO SEE IF THEY KNEW OF THE ISSUE OF IF THERE WAS SOME TYPE OR RECALL ON MY VEHICLE REGARDING A FUEL ISSUE. THE SMELL ALWAYS SEEMED STRONGER AFTER I PUT IN A FULL TANK OF GAS. THEY DID A VISUAL INSPECTION AND TOLD ME THEY SEE FUEL LEAKING FROM MY VEHICLE AND THAT THERE WAS NO FUEL RELATED RECALL. THEY WANTED TO CHARGE ME $185 JUST TO SEE WHAT THE ACTUAL PROBLEM WAS AND DIDN'T REALLY HAVE A CONCERN IF THE VEHICLE WAS SAFE TO DRIVE OR NOT. SO I TOOK MY CAR TO A LOCAL AUTO SHOP TO DO AN OIL CHANGE AND TO LOOK INTO THE FUEL ISSUE. AS I WAS IN THE WAITING AREA WHILE MY VEHICLE WAS BEING LOOKED AT THE SHOP OWNER CAME IN AND ASKED IF HE COULD SAVE MY LIFE? I THEN FOLLOWED HIM TO THE GARAGE BAY WHERE HE SHOWED ME A POOL OF GASOLINE SITTING ON TOP OF THE FUEL TANK UNDERNEATH MY DRIVER SIDE REAR PASSENGER SEAT. MY GAS TANK HAD BEEN LEAKING AND COLLECTING FUEL ON TOP OF THE TANK. THE OVER FLOW OF THE LEAK WAS POURING UNDERNEATH MY CAR AND ONTO THE HOT EXHAUST. THIS HAS APPARENTLY BEEN A KNOW ISSUE AT MERCEDES BUT THEY HAVE DONE NOTHING ABOUT IT. TOTAL DISREGARD FOR SAFETY OR HUMAN LIFE.
DRIVING ON THE HIGHWAY WITH MY 6MONTH OLD BABY AND SUDDENLY MY CAR SURGES AND LOSES POWER. THE CHECK ENGINE LIGHT FLASHES AND I MOVE TO THE SIDE OF THE ROAD WITH ALMOST NO ACCELERATION. TURN OFF THE ENGINE, WAIT A WHILE THEN TURN IT BACK ON AND HEAD BACK HOME. THE CEL STAYED ON BUT I STILL HAD ENGINE POWER SO I THOUGHT IT WAS A FLUKE. THIS CAR JUST HAS 60K MILES ON IT AND I TAKE IT TO MERCEDES FOR ALL THE ROUTINE CHECKS. SO THIS BEHAVIOUR WAS OUT OF NOWHERE. I DROVE IT TO MERCEDES AND GOT A DIAGNOSTIC DONE AND I WAS TOLD THE CAMSHAFT POSITION SENSOR HAD LEAKED OIL INTO MY ENGINE HARNESS AND NOW I NEED TO FIX A LAUNDRY LIST OF THINGS AMOUNTING TO $6000. THIS CAME OUT OF NOWHERE AND I QUESTIONED EUROMOTORCARS IN GERMANTOWN MD HOW THIS COULD HAPPEN. HOW CAN A MERCEDES THAT COST SO MUCH AND GOES THROUGH REGULAR MAINTAINABLE JUST BREAK SO SIGNIFICANTLY. ALL I GOT WAS A 'IT HAPPENS'! WELL I THINK NOT. I HAVE DONE SOME RESEARCH AND APPARENTLY THIS IS A WELL KNOWN FLAW WITH MERCEDES VEHICLES. THEY EVEN HAD RECALLS GO THE SAME ISSUE BUT THEY STOP AT THE 2011 MODEL. MY CAR IS 2012, EXHIBITING THE EXACT SAME ISSUE DUE TO THE INFERIOR PARTS USED DURING WHAT I CAN ONLY CLASSIFY AS A TERRIBLE ENGINEERING DECISION. THIS ALMOST CAUSED AN ACCIDENT AND PUT MYSELF AND MY BABY AT RISK. SEVERAL PEOPLE HAVE HAD THIS COMPLAINT ABOUT THE SAME FLAW AND SAME DAMAGE TO THEIR MERCEDES, ON OLDER MODELS. WHY DOES THIS NOT APPLY TO THE 2012 MODEL WHEN IT IS BUILT WITH THE SAME INFERIOR PART AND EXHIBITS THE EXACT SAME PROBLEM. NOW I'M STUCK WITH A $6000 BILL THAT IS OF NO FAULT OF MINE. I WAS NEVER MADE AWARE DURING ANY OF MY MAINTENANCE VISITS THAT THIS SENSOR IS SOMETHING I NEED TO SERVICE OR REPLACE. HAD I KNOWN, THAT COULD HAVE SAVED ME A LOT OF RISK AND AN EXPENSIVE REPAIR. IT APPEARS THIS IS A WELL KNOW ISSUE AND WELL KEPT SECRET WITH MERCEDES DEALERSHIPS.
THE VERY DAY I BROUGHT MY CAR HOME FROM A USED CAR PURCHASE, THE MOMENT I PULLED IN MY DRIVEWAY TO PARK, THE MESSAGE CENTER SAID, " SOS SERVICE NOT ACTIVATED" IN A WARNING IN THE CENTER CLUSTER. IT WOULDN'T GO AWAY AND I DIDN'T KNOW WHAT TO DO, SO I PUSHED THE SOS BUTTON AND MB ASKED ME, " WHAT IS YOUR EMERGENCY ?" I APPOLOGIZED AND EXPLAINED THAT I HAD RECEIVED A WARNING MESSAGE ON MY DASH. THEY ENDED THE CALL AND I TURNED OFF THE CAR. I RESTARTED THE CAR AND THE WARNING WENT AWAY. THIS WAS ON FEB 1, 2018 AT 4:38 P.M.
DRIVE SHIFT CAME APART WHILE I WAS DRIVING AND BROKE THE FRONT AXLE DIFFERENTIAL ON THE HIGHWAY
TL* THE CONTACT OWNS A 2014 MERCEDES BENZ CLS-550 (N/A). THE CONTACT STATED THAT OVER A ONE-MONTH PERIOD, ALL FOUR FACTORY TIRES FAILED AND NEEDED TO BE REPLACED BECAUSE TWO OF THE FOUR TIRES BLEW OUT. THE VEHICLE WAS TOWED THREE TIMES TO THE DEALER. THE DEALER STATED THAT THE TIRES WERE LOW PROFILE SO THAT IT WOULD PROPERLY FIT IN THE WHEEL WELL BECAUSE OF POOR DESIGN. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS 13,000 TO 14,000. THE VIN WAS NOT AVAILABLE.
WHILE DRIVING 45 MPH, THE BRAKES WERE APPLIED HOWEVER, THE VEHICLE WOULD NOT DECELERATE. IN ADDITION, THE STEERING WHEEL SEIZED SIMULTANEOUSLY AND THE CONTACT LOST CONTROL OF THE VEHICLE. THE VEHICLE WAS TOWED TO THE DEALER FOR DIAGNOSIS. T THE MANUFACTURER HAS BEEN CONTACTED AND STATED THAT THEY WOULD LOOK INTO THE ISSUE. THE FAILURE AND THE CURRENT MILEAGE WAS 980. *TR
TL* THE CONTACT OWNS A 2012 MERCEDES BENZ CLS550. THE CONTACT STATED THAT WHILE DRIVING 45 MPH, THE BRAKES WERE APPLIED HOWEVER, THE VEHICLE WOULD NOT DECELERATE. IN ADDITION, THE STEERING WHEEL SEIZED SIMULTANEOUSLY AND THE CONTACT LOST CONTROL OF THE VEHICLE. THE VEHICLE WAS TOWED TO THE DEALER FOR DIAGNOSIS. THE DEALER WAS UNABLE TO DUPLICATE OR DIAGNOSE A FAILURE. THE MANUFACTURER WAS CONTACTED AND STATED THAT THEY WOULD LOOK INTO THE ISSUE. THE FAILURE AND THE CURRENT MILEAGE WAS 16,878.
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Combines Driver and Passenger star ratings into a single frontal rating. The frontal barrier test simulates a head-on collision between two similar vehicles, each moving at 35 mph.