EN

2012 Mercedes-Benz GL-Class SUV AWD

1
Recalls
60
Complaints

Safety Ratings.

NHTSA’s 5-Star Safety Ratings help consumers compare vehicle safety when searching for a car. More stars mean safer cars.

Frontal Crash
Side Crash
Rollover
Overall Front Star Rating

Combines Driver and Passenger star ratings into a single frontal rating. The frontal barrier test simulates a head-on collision between two similar vehicles, each moving at 35 mph.

Front Driver Side
Front Passenger Side
Overall Side Star Rating

Combines Side Barrier and Side Pole Star Ratings into a single side rating.

Driver
Passenger
Overall Side Pole Star Rating

Combines Side Barrier and Side Pole Star Ratings into a single side rating.

Rollover Star Rating

The Rollover Resistance test measures the risk of rollover in a single-vehicle, loss-of-control scenario.

Complaints
Recalls

60 Complaints

for 2012 MERCEDES-BENZ GL-CLASS
07/21/2020
Components: POWER TRAIN
Incident Date: 07/10/2020
Crash: No
Fire: No
Vehicle Identification Number: 4JGBF7BE3CA******
Summary

AFTER PURCHASING THE VEHICLE USED FROM A DEALER (WITH @ 36,000 MILES) I STARTED HAVING TRANSMISSION PROBLEMS WITHIN A YEAR. WHEN I WOULD BE STOPPED ON A HILL/INCLINE AND THEN ACCELERATE THE CAR WOULD VIOLENTLY JERK (AS IF I HAD HIT SOMETHING). IT WOULD NOT GO FORWARD UNTIL AFTER THE SUDDEN JERKING MOTION STOPPED. IT WOULD ALSO BEHAVE THIS WAY WHEN I BACKED UP A HILL OR INCLINE. EVERY YEAR I BROUGHT IT TO THE DEALER TO DIAGNOSE AND FIX IT AND THEY TOLD ME THAT THEY COULDN'T REPRODUCE IT WHEN THEY HAD THE CAR, THEREFORE THEY COULDN'T FIND OUT THE PROBLEM. I ALSO TOLD THEM THAT THE ENGINE LIGHT WOULD COME ON AND OFF INTERMITTENTLY, HOWEVER, THEY WERE UNABLE TO FIGURE OUT THE PROBLEM. EVERY TIME I TOOK IT IN FOR A SERVICE THEY DOCUMENTED THE PROBLEM ON THE ESTIMATE SHEET. HOWEVER, THIS LAST TIME I BROUGHT IT IN THEY WERE ABLE TO DIAGNOSE THE PROBLEM AS A FAULTY TRANSMISSION. IT WOULD SLIP OUT OF GEAR WHEN ON A HILL OR SLIGHT INCLINE WHEN PUT INTO DRIVE OR REVERS FROM A COMPLETE STOP. COME TO FIND OUT WHEN RESEARCHING THESE CARS THAT MERCEDES HAVE HAD THIS PROBLEM WITH THEIR ENGINES FOR A LONG TIME.

02/24/2020
Components: STEERING,SUSPENSION,ELECTRONIC STABILITY CONTROL
Incident Date: 11/12/2019
Crash: No
Fire: No
Vehicle Identification Number: 4JGBF7BE8CA******
Summary

THE REAR SUSPENSION BECAME SOFT AFTER THE DEALER DID AN INTIAL CHECK AFTER I COMPLAINED ABOUT THE VEHICLE FEELING UNSTABLE AFTER SPEEDS OF 70MPH. I HAD BOTH AIR SHOCKS CHANGED IN THE REAR. AFTER TWO (2) MONTHS THE FRONT SUSPENSION ON THE PASSENGER ALSO STARTED TO LEAK CAUSING THE VEHICLE TO SUSPENSION TO AUTOMATICALLY ADJUST IN THE FRONT WHILE DRIVING OR PARKED. THIS OCCURED WHETHER THE VEHICLE WAS PARKED OR IN MOTION, HIGHWAY OR CITY STREETS.

12/26/2019
Components: UNKNOWN OR OTHER
Incident Date: 12/26/2019
Crash: No
Fire: No
Vehicle Identification Number: WDCGG5GB3CF******
Summary

THE STEERING WHEEL LOCK IS INOPERATIVE. THE STEERING WHEEL WILL NOT BE ABLE TO MOVE DUE TO FACT THAT THE STEERING WHEEL MODULE FAILS. ## VIN PASSED ## MERCEDES-BENZ 2012 ##

06/10/2019
Components: AIR BAGS
Incident Date: 01/01/2018
Crash: No
Fire: No
Vehicle Identification Number: 4JGBF7BE9CA******
Summary

TAKATA RECALL SINCE JANUARY 2018 I HAVE BEEN WAITING FOR THE REPLACEMENT PARTS TO ARRIVE FOR THIS RECALL. I HAVE MOVED TO CANADA AND IN ORDER TO TRANSFER MY VEHICLE THERE CAN BE NO OUTSTANDING RECALLS. I HAVE BEEN CONTACTING MERCEDES FOR OVER A YEAR YET THEY ARE UNABLE TO PROVIDE ANY ANSWERS AS TO WHEN THE REPAIR WILL BE DONE. THIS RECALL HAS BEEN OUTSTANDING FOR FAR TOO LONG AND IS PREVENTING ME FROM TRANSFERRING MY VEHICLE.

05/18/2019
Components: AIR BAGS
Incident Date: 02/09/2016
Crash: No
Fire: No
Vehicle Identification Number: 4JGBF7BE9CA******
Summary

TAKATA RECALL. RECALL WAS ISSUED IN FEBRUARY 2016 AND I'M STILL WAITING FOR THE AIRBAG TO BE FIXED. MERCEDES BENZ HAS FAILED TO REMEDY MY CAR IN A TIMELY MANNER AND THEY HAVE NOT OFFERED ANY ALTERNATIVE SOLUTION, RENTAL CAR OR LOANER CAR WHILE I WAIT. IT HAS BEEN 39 MONTHS SINCE THE RECALL WAS ISSUED AND THERE IS NO INDICATION FROM MERCEDES WHEN THIS WILL BE FIXED.

04/29/2019
Components: AIR BAGS
Incident Date: 04/25/2019
Crash: No
Fire: No
Vehicle Identification Number: 4JGBF8GE2CA******
Summary

THE TAKATA AIRBAG RECALL DEFECT HAS NOT BEEN REPAIRED ON OUR MERCEDEZ FOR OVER 3 YEARS NOW. WE HAVE NOT BEEN ABLE TO RESELL IT DUE TO THE RECALL, VALUATION HAS DECREASED AS WELL DUE TO THE REPAIR NOT BEING PERFORMED BY THE DEALER. SHOULD THIS HAVE BEEN DONE IN A TIMELY MANNER? IT CLEARLY WAS NOT.

04/09/2019
Components: AIR BAGS
Incident Date: 01/01/2018
Crash: No
Fire: No
Vehicle Identification Number: 4JGBF7BE1CA******
Summary

TL* TAKATA RECALL. THE CONTACT OWNS A 2012 MERCEDES-BENZ GL450. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 16V081000 (AIR BAGS). THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. AUTOBAHN MOTORS (700 ISLAND PKWY, BELMONT, CA 94002, (844) 896-1944) WAS CONTACTED AND CONFIRMED THAT THE PARTS WERE NOT AVAILABLE FOR THE RECALL REMEDY. THE MANUFACTURER WAS NOT MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. PARTS DISTRIBUTION DISCONNECT.

03/29/2019
Components: TIRES
Incident Date: 03/27/2019
Crash: No
Fire: No
Summary

ON 3/27/2019 MY VEHICLE WAS TAKEN TO TIRES PLUS IN NEWNAN, GA FOR PURCHASE OF 4 NEW TIRES- PACIFICALLY MICHELIN LTX. WHEN THOROUGHLY REVIEWING RECEIPT AND INVOICE, I NOTICED SEVERAL ISSUES. PLEASE SEE BELOW THE FOLLOWING: 1. MY HOME ADDRESS WAS INCORRECTLY INPUT INTO THE SYSTEM 2. VIN#: MY PACIFIC VIN# WAS NOT LISTED UNDER VIN# SECTION 3. I RESPECTFULLY ASKED TIREPLUS REP HOW DO I GO ABOUT REGISTERING MY NEW TIRES? IN RESPONSE I WAS TOLD ? HE HAD NEVER HEARD OF REGISTERING TIRES?? I EXPLAINED THE IMPORTANCE TO CORRECT CONSUMER INFO SUCH AS HOME ADDRESS AND PARTICULAR VIN# LISTED AS WELL AS EITHER GIVING ME A TIRE REGISTRATION FORM FOR ME TO COMPLETE AND SUBMIT TO TIRE MANUFACTURER (MICHELIN) OR TO GIVE ME CONFIRMATION THAT HE DIRECTLY ELECTRONICALLY SUBMITTED REGISTRATION FORM DIRECTLY TO TIRE MANUFACTURER. HE EXPLAINED, HE HAD NEVER HEARD OF SUCH PROTOCA. CAN SOMEONE PLEASE ADVISE ME AS TO HOW PROCESS WORKS AND HOW AS A CONSUMER I CAN GO ABOUT VERIFYING IF MY TIRES ARE PROPERLY REGISTERED FOR THE PURPOSE OF POSSIBLE FUTURE RECALL ON NOTIFICATION(S) TO ME? THANK YOU FOR YOUR TIME AND EFFORTS. [XXX] [XXX] INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6). *TT

03/29/2019
Components: AIR BAGS
Incident Date: 06/15/2016
Crash: No
Fire: No
Vehicle Identification Number: 4JGBF2FE6CA******
Summary

TL* TAKATA RECALL. THE CONTACT OWNS A 2012 MERCEDES-BENZ GL350. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 16V081000 (AIR BAGS). THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE CONTACT CALLED MERCEDES-BENZ OF DENVER (LOCATED AT 940 S COLORADO BLVD, DENVER, CO 80246, (303) 953-4581) AND WAS INFORMED THAT THE PART WAS NOT AVAILABLE. THE MANUFACTURER WAS NOT MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.

03/12/2019
Components: AIR BAGS
Incident Date: 03/01/2016
Crash: No
Fire: No
Vehicle Identification Number: WDCGG8HB8CF******
Summary

TL* THE CONTACT OWNS A 2012 MERCEDES-BENZ GLK350W4. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 16V081000 (AIR BAGS) AND 17V017000 (AIR BAGS). THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. CROWN EUROCARS (6500 PERIMETER LOOP RD, DUBLIN, OH 43017, (888) 854-8278) WAS CONTACTED AND CONFIRMED THAT THE PARTS WERE NOT AVAILABLE FOR THE RECALL REMEDY. THE MANUFACTURER WAS NOT MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.

03/06/2019
Components: POWER TRAIN
Incident Date: 03/06/2019
Crash: No
Fire: No
Vehicle Identification Number: 4JGBF7BE7CA******
Summary

UPON ACCELERATION A CLUNKING SOUND COMES FROM WITHIN THE TRANSFER CASE. THIS VEHICLE HAS @ 148,000 MAINLY HIGHWAY MILES ON IT. THIS TRANSFER CASE PROBLEM IS A PREMATURE FAILURE AND IS REMINISCENT OF A SIMILAR PROBLEM MERCEDES HAD @ 12 YEARS AGO

02/27/2019
Components: ELECTRICAL SYSTEM,AIR BAGS,ELECTRONIC STABILITY CONTROL
Incident Date: 02/25/2019
Crash: No
Fire: No
Vehicle Identification Number: 4JGBF7BE3CA******
Summary

NHTSA HEADQUARTERS 1200 NEW JERSEY AVENUE SE. WEST BUILDING WASHINGTON, DC 20590 TEL: 1-(888)-327-4236 TEL: 1-202-336-9550 EMAIL: NHTSA.WEBMASTER@DOT.GOV WEB: WWW.NHTSA.GOV REF: FORMAL COMPLAINT - 2012 MERCEDES-BENZ 450 GL- THE VEHICLE IS NOT SAFE TO DRIVE 1) FAILURE TO PERFORM SAFETY RECALL REPAIR IN TIMELY MANNER - 2) REFUSAL TO CONDUCT REPAIR UNDER ITS ORIGINAL MANUFACTURER WARRANTY 3) REFUSAL TO PROVIDE MONETARY COMPENSATION FOR DEFECTIVE AUTO PARTS & LABOR MR. SIR OR MADAM, THE PURPOSE OF THIS LETTER IS TO NOTIFY THE NHTSA THAT MERCEDES BENZ USA HAS FAILED TO PERFORM SAFETY RECALL REPAIRS IN TIMELY MANNER, AND, THE CORPORATION HAS ALSO REFUSED TO CONDUCT REPAIR UNDER ITS WARRANTY OBLIGATIONS FOR MY 2012 MERCEDES-BENZ 450 GL (VIN: XXXX) ACCORDING TO THE US SAFETY LAWS AND REGULATIONS. THIS LETTER MANDATES THAT MERCEDES BENZ USA SHOULD PERFORM ALL REQUIRED SAFETY RECALL REPAIR FOR DYSFUNCTIONAL AIRBAG INFLATORS AND DEFECTIVE REAR DOOR LOCK & MOTOR FOR OUR CORPORATE VEHICLE - 2012 MERCEDES-BENZ 450 GL IN TIMELY MANNER, NOT LATER THAN 15 DAYS BECAUSE : 1) MERCEDES BENZ USA HAS FAILED TO REFORM ORIGINAL SAFETY RECALL REPAIRS DURING LAST TWO YEARS ' SINCE FEBRUARY 9, 2016. 2) A DRIVER-SIDE EXPLOSION DURING DEPLOYMENT COULD RESULT IN METAL STRIKING THE FRONT PASSENGER OR OTHER OCCUPANTS, POSSIBLY CAUSING SERIOUS INJURY OR DEATH ' SIMPLY THE VEHICLE IS NOT SAFE TO DRIVE. (SEE ATTACHED COPIES). PARTS OF THIS DOCUMENT HAVE BEEN REDACTED TO PROTECT PERSONALLY IDENTIFIABLE INFORMATION PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6).

02/08/2019
Components: AIR BAGS
Incident Date: 02/09/2016
Crash: No
Fire: No
Vehicle Identification Number: 4JGBF7BEXCA******
Summary

TAKATA RECALL - I AM FILING THIS COMPLAINT BECAUSE OF THE LENGTH OF THE RECALL GOING ON FOR 3 YEARS NOW, AND STILL IS NOT COMPLETE. MERCEDES HAS SEVERAL TIMES PUSHED OUT THE DATE THAT THE PARTS WOULD BE AVAILABLE. NOW, MERCEDES IS SHOWING THAT THE PARTS WILL BE AVAILABLE IN JUNE 2019. THIS IS A DANGEROUS PROBLEM THAT WE ARE EXPECTED TO CONTINUE TO DRIVE WITH THE RISK OF POTENTIAL INJURIES FROM THE AIRBAG INFLATOR BEING FAULTY. THEY SHOULD FIND THE MEANS AND PARTS TO FIX THIS ISSUES AS SOON AS POSSIBLE. THIS SHOULDN'T TAKE OVER 3 YEARS, AND IS SIMPLY UNACCEPTABLE.

12/21/2018
Components: AIR BAGS
Incident Date: 02/09/2016
Crash: No
Fire: No
Vehicle Identification Number: 4JGBF7BE2CA******
Summary

TAKATA RECALL. FEB 09,2016 . MANUFACTURER RECALL NUMBER2018030011 NHTSA RECALL NUMBER16V081 WHY IS THE RECALL STATUSRECALL INCOMPLETE/.REMEDY STILL NOT YET AVAILABLE???? I HAVE NOT EXPERIENCED ANY DIRECT ISSUE BUT WANT TO KNOW WHY IKNOWN PROBLEM IS NOT RECTIFIED?

11/07/2018
Components: FUEL/PROPULSION SYSTEM
Incident Date: 10/19/2018
Crash: No
Fire: No
Vehicle Identification Number: 4JGBF7BE5CA******
Summary

THERE IS A STRONG ODOR OF GAS COMING FROM THE BACK DRIVERS SIDE WHEEL WHEN PARKED AND WHEN DRIVING. WE HAVEN'T FOUND ANY GAS ON THE FLOOR OF OUR GARAGE BUT DEFINITELY A STRONG GAS SMELL AND FUMES. WE HAVE TRIED TO FILL THE TANK 1/2 WAY BUT IT DOESN'T SEEM TO HELP THE SMELL/FUMES ARE THROUGHOUT OUR ENTIRE HOUSE INCLUDING THE 3RD FLOOR WHEN THE CAR IS PARKED IN THE GARAGE. I AM WORRIED ABOUT IT EXPLODING OR CATCHING ON FIRE. I HAVE READ ONLINE OF OTHER MERCEDES LEAKING GAS AND WONDER IF THIS IS HAPPENING TO ANYONE ELSE WHO OWNS A GL 450?

10/06/2018
Components: SUSPENSION
Incident Date: 09/25/2018
Crash: No
Fire: No
Vehicle Identification Number: 4JGBF7BE0CA******
Summary

4-5 MILES INTO DRIVING AIRMATIC MALFUNCTION APPEARS ON MY DASHBOARD ( PICTURE OF AN STRAIGHT UP ARROW IN THE MIDDLE OF CAR PICTURE) WHEN I INCREASE THE SPEED TO 50 MILES THE TACHOMETER GOES CRAZY AND I HEAR LOUD SOUND. CAR HAS LESS THAN 50 000 MILES.

09/25/2018
Components: ENGINE
Incident Date: 09/05/2018
Crash: No
Fire: Yes
Vehicle Identification Number: 4JGBF2FE9CA******
Summary

TL* THE CONTACT OWNS A 2012 MERCEDES-BENZ GL350BTC. WHILE DRIVING APPROXIMATELY 65 MPH, SMOKE APPEARED FROM THE FRONT END AND UNDERNEATH THE VEHICLE. THERE WERE NO WARNING INDICATORS ILLUMINATED. THE VEHICLE WAS PULLED OVER TO THE SIDE OF THE ROAD AND LEFT TO COOL DOWN. THE CONTACT OPENED THE HOOD AND NOTICED THAT THE ENGINE COMPARTMENT WAS BURNED. THERE WAS NO FIRE OR POLICE REPORT. THERE WERE NO INJURIES. THE VEHICLE WAS TOWED TO THE CONTACTS RESIDENCE WHERE AN INDEPENDENT MECHANIC DIAGNOSED THAT EVERYTHING UNDER THE HOOD WAS BURNED. THE TECHNICIAN DIAGNOSED THAT THE FUEL INJECTOR WAS STUCK AND CAUSED THE FIRE. THE CONTACT CALLED MERCEDES-BENZ OF BEDFORD AT 440-439-0100 (LOCATED AT 18122 ROCKSIDE RD, BEDFORD, OH 44146) AND WAS INFORMED THAT THE VEHICLE COULD BE PICKED UP BY THE DEALER AND A DISCOUNT COULD BE OFFERED TOWARD THE REPAIRS. THE DEALER ALSO STATED THAT THERE WAS NO RECALL OR WARRANTY. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE AND STATED THAT THE WARRANTY WAS EXPIRED. THE VEHICLE WAS NOT REPAIRED. THE FAILURE MILEAGE WAS APPROXIMATELY 100,000.

08/30/2018
Components: SUSPENSION
Incident Date: 08/30/2018
Crash: No
Fire: No
Vehicle Identification Number: 4JGBF7BE6CA******
Summary

AT AROUND 60K MILES, I HAD TO REPLACE THE AUTOMATIC SUSPENSION ON BOTH OF THE FRONT TIRES (AROUND $3,000). NOW I'M HAVING ISSUES WITH THE BACK AND WILL PROBABLY HAVE TO REPLACE THEM AS WELL AT 69K MILES.

08/24/2018
Components: AIR BAGS
Incident Date: 07/04/2017
Crash: No
Fire: No
Vehicle Identification Number: 4JGBF7BE5CA******
Summary

I RECEIVED 2 LETTER FROM MERCEDES BENZ USA REGARDING THE AIR BAG RECALL. THE 1ST LETTER GAVE ME A DATE IN MARCH FOR REPLACEMENT. THE 2ND LETTER STATED MY AIRBAG WOULD BE REPLACED IN JULY 2018. WHEN I CALLED THE DEALERSHIP THEY STATED THE REPLACEMENTS HAVE YET TO BE RECEIVED AND TO CALL MERCEDES CORPORATE

07/25/2018
Components: SUSPENSION
Incident Date: 07/25/2018
Crash: No
Fire: No
Summary

CAR JUST REACHED 90K MILES WITH LIMITED DRIVING. THE AIRMATIC SUSPENSION HAS BEEN ACTING ODDLY FOR THE PAST MONTH - I WOULD FIND IT LOW IN THE REAR IN THE MORNING AFTER BEING PARKED IN A FLAT GARAGE. THE NEXT DAY THE ENTIRE CAR WOULD BE LOWERED. WHE IS TURN OFF THE CAR, YOU WOULD HEAR AIR BEING RELEASED. TODAY, WHEN PARKED, THERE WAS A LOUD EXPLOSION, THE CAR SHOOK FOR A FEW MINUTES AND THEN THE ENTIRE THING SANK TO THE WHEEL WELLS. ASSUME THE COMPRESSOR HAS EXPLODED AND AFTER READING VARIOUS POSTS, THIS IS A COMMON PROBLEM WITH ALL MERCEDES THAT HAVE AIRMATIC SUSPENSIONS AND SHOULD BE FIXED/RECALLED BY MERCEDES.

06/26/2018
Components: AIR BAGS
Incident Date: 06/02/2017
Crash: No
Fire: No
Vehicle Identification Number: 4JGBF2FE7CA******
Summary

I RECEIVED A LETTER FROM MERCEDES BENZ USA GIVING ME A DATE THE REPLACEMENT PARTS FOR A AIRBAG RECALL REPLACEMENT WILL BE AVAILABLE AROUND MARCH 31, 2018. IT IS JUNE 26 AND THE PARTS ARE STILL NOT AVAILABLE. WAITING FOR ALMOST 12 MONTHS TO HAVE THE AIRBAG RECALL REPLACEMENT PARTS. THIS IS A SERIOUS SAFETY HAZARD TO WAIT ALMOST A YEAR TO BE REPAIRED.

04/30/2018
Components: SERVICE BRAKES
Incident Date: 04/25/2018
Crash: No
Fire: No
Vehicle Identification Number: 4JGBF7BEXCA******
Summary

"TAKATA RECALL" MY 2012 GL 450 MERCEDES BENZ ABS WARNING LIGHT CAME ON WHILE DRIVING IN THE CITY. WHILE DRIVING AT ABOUT 45 MILES PER HOUR THE BRAKES ENGAGED BEFORE I COULD STOP MY VEHICLE AND PULL OVER. IT LITERALLY ALMOST SENT ME THROUGH THE WINDSHIELD, A HARD GRINDING SOUND AND AN INTENSE STOP. STILL TRYING TO GET OUT OF THE WAY OF TRAFFIC THE VEHICLE JERKED AND JERKED AND THE BRAKES CONTINUED TO ENGAGE. THIS WAS VERY DANGEROUS AND COULD HAVE CAUSED A SERIOUS ACCIDENT. THIS IS VERY DANGEROUS. IF THE ABS SYSTEM IS FAULTY OR A BAD SENSOR THEN IT SHOULD NOT ENGAGE ITSELF AT ALL. I CALLED THE LOCAL MERCEDES DEALER AND SPOKE WITH A SPECIALIST AND HE INFORMED ME THAT YES THE BRAKES WILL ENGAGE IF THERE IS AN ISSUE WITH THE ABS. AGAIN THIS IS VERY DANGEROUS AND A RECALL SHOULD BE ON THE SENSORS WHETHER IT'S THE ABS SENSORS OR THE SPEED SENSOR WHICH THEY ALSO INFORMED US THAT COULD CAUSE THIS MALFUNCTION. REGARDLESS THE VEHICLE BRAKES SHOULD NOT ENGAGE WHILE DRIVING.

04/22/2018
Components: AIR BAGS
Incident Date: 04/22/2018
Crash: No
Fire: No
Vehicle Identification Number: 4JGBF7BE6CA******
Summary

TAKATA RECALL HAS NOT BEEN RESOLVED.

03/15/2018
Components: AIR BAGS
Incident Date: 03/15/2018
Crash: No
Fire: No
Vehicle Identification Number: 4JGBF2FE7CA******
Summary

TAKATA RECALLS HELLO, I AM CURRENTLY STATIONED IN GERMANY AND NEED TO SHIP MY VEHICLE BACK BUT CAN'T WITH THIS OPEN RECALL WHICH WAS GENERATED AFTER DEPARTING FROM THE US. HOW DO I GET AN EXCEPTION TO THIS RECALL UNTIL THE VEHICLE ARRIVES IN THE US? THANKS, MATT

01/12/2018
Components: SUSPENSION
Incident Date: 12/30/2017
Crash: No
Fire: No
Summary

WHILE DRIVING THE BALANCING INDICATOR LIGHT CAME ON. THEN THERE WAS A LOUD BANG AND THE VEHICLE SHOOK VIOLENTLY. IT FELT LIKE I WAS REAR ENDED. THEN WAS VEHICLE WAS SITTING ON THE SPRINGS. MY VEHICLE HAS ONLY 83000 MILES ON IT AND I HAVE HAD TO REPLACE THE FRONT AND NOW REAR SUSPENSION.

01/08/2018
Components: AIR BAGS
Incident Date: 01/08/2018
Crash: No
Fire: No
Vehicle Identification Number: WDCGG5GB1CF******
Summary

TL* TAKATA RECALL. THE CONTACT OWNS A 2012 MERCEDES-BENZ GL350. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 16V081000 (AIR BAGS). THE PARTS TO DO THE REPAIR WERE UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR AS THE RECALL NOTICE WAS RECEIVED OVER A YEAR AGO. THE DEALER (MERCEDES-BENZ SAN JUAN, 400 E EXPY 83, SAN JUAN, TX 78589 (956) 436-5702) WAS CONTACTED AND CONFIRMED THAT THE PARTS WERE NOT AVAILABLE FOR THE RECALL REMEDY. THE MANUFACTURER WAS CONTACTED SEVERAL TIMES AND WAS UNABLE TO CONFIRM WHEN THE PARTS WERE TO BECOME AVAILABLE. THE CONTACT RECENTLY RECEIVED A POSTCARD FROM TK HOLDINGS, ALERTING HER THAT THEY FILED FOR BANKRUPTCY. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.

12/26/2017
Components: AIR BAGS
Incident Date: 07/29/2017
Crash: No
Fire: No
Vehicle Identification Number: 4JGBF2FE9CA******
Summary

TAKATA RECALL THERE HAS BEEN NO ACCIDENT BUT IF THERE WAS IT COULD BE FATAL. I LIVE IN A HOT, HUMID AREA THAT IS SUPPOSED TO HAVE THE AIRBAG REPLACED BEFORE OTHER AREAS. MY COMPLAINT IS THE PARTS HAVE NOT BEEN ALLOCATED FOR MY CAR. NEED IT DONE!

12/23/2017
Components: AIR BAGS
Incident Date: 05/20/2016
Crash: No
Fire: No
Vehicle Identification Number: 4JGBF7BE7CA******
Summary

TAKATA RECALL. HAVE NOT BEEN ABLE TO REPLACE AIR BAG IN MY CAR YET BECAUSE I HAVE BEEN TOLD THERE IS NOT A REPLACEMENT YET. HERE IT IS ALMOST 2018.

12/14/2017
Components: AIR BAGS
Incident Date: 02/13/2016
Crash: No
Fire: No
Vehicle Identification Number: 4JGBF7BE1CA******
Summary

TAKATA RECALL MB ISSUED A RECALL FOR THE PASSENGER SIDE TAKATA AIRBAG IN FEB 2016. WE STILL HAVE NOT HAD THE AIRBAG REPLACED. WE CAN'T USE THE VEHICLE DUE TO RISK OF INJURY OR DEATH IN EVEN A MINOR ACCIDENT RESULTING IN THE DEPLOYMENT OF THE FAULTY AIRBAG WITH AN INFLATOR THAT COULD CAUSE EXPLOSION OF METAL FRAGMENTS IMPACTING PASSENGERS. NHTSA RECALL NUMBER 16V081

12/10/2017
Components: AIR BAGS
Incident Date: 11/17/2017
Crash: No
Fire: No
Vehicle Identification Number: 4JGBF8GE8CA******
Summary

TAKATA RECALL: CONTACTED THE COMPANY STILL NO WORD ON REPLACEMENT OF AIRBAG

12/09/2017
Components: AIR BAGS
Incident Date: 02/25/2015
Crash: No
Fire: No
Vehicle Identification Number: 4JGBF7BE2CA******
Summary

TAKATA RECALL: I HAVE CONTACTED MERCEDES BENZ NUMEROUS TIMES CONCERNING THE RECALL AND I CANNOT GET A STRAIGHT ANSWER. THE LAST TIME (A FEW WEEKS AGO BY CORPORATE) I WAS TOLD THAT SINCE THEY HAVE HAD NUMEROUS AIRBAGS GO OFF AND NO ONE WAS TERRIBLY INJURED (I.E. SHRAPNEL) NOT TO BE CONCERNED ABOUT THE RECALL. I HAVE ALSO BEEN TOLD THAT THEY CANNOT GET THE NEW PARTS. THIS IS THE STORY THEY ARE TELLING SINCE DAY ONE OF THE RECALL. I HONESTLY DON'T THINK MERCEDES BENZ HAS ANY INTENTION OF FIXING THIS DANGEROUS ISSUE. THIS IS VERY UPSETTING SINCE I FEEL I AM DRIVING MY FAMILY AROUND IN A TIME BOMB DUE TO THE UNCERTAINTY OF THESE AIR BAGS. ISN'T THERE ANYTHING YOU CAN DO? I TRULY BELIEVE THEY ARE LYING SINCE THEY DO NOT WANT TO FIX THESE AIRBAGS AND HAVE PRETTY MUCH SAID THEY ARE NOT GOING TO DO SO BASED ON MY LAST CONVERSATION. THIS IS THE INFORMATION COMING FROM CORPORATE.

12/02/2017
Components: AIR BAGS
Incident Date: 01/01/2016
Crash: No
Fire: No
Vehicle Identification Number: 4JGBF7BE3CA******
Summary

TAKATA RECALL

11/30/2017
Components: AIR BAGS
Incident Date: 11/30/2017
Crash: No
Fire: No
Vehicle Identification Number: 4JGBF7BE9CA******
Summary

TAKATA RECALL ON AIRBAG AND MERCEDES DEALERSHIP DOES NOT HAVE PARTS TO REPAIR SAID AIRBAG

11/07/2017
Components: AIR BAGS
Incident Date: 02/11/2016
Crash: No
Fire: No
Vehicle Identification Number: 4JGBF8GE7CA******
Summary

TAKATA RECALL -THE RECALL WAS OVER 1 YEAR AGO AND STILL DEALER SAYS THAT THERE ARE NO REPLACEMENT AIRBAGS YET

11/03/2017
Components: AIR BAGS
Incident Date: 01/25/2016
Crash: No
Fire: No
Vehicle Identification Number: 4JGBF7BE1CA******
Summary

TAKATA RECALL. MY CAR HAS AN AIRBAG AFFECTED BY THE RECALL, YET MERCEDES HAS NOT OFFERED TO REPLACE IT. I RECEIVED A RECALL NOTICE BUT THERE IS NO ACTION TO TAKE.

10/31/2017
Components: AIR BAGS
Incident Date: 10/31/2017
Crash: No
Fire: No
Vehicle Identification Number: 4JGBF7BE3CA******
Summary

TAKATA RECALL IT HAS BEEN OVER A YEAR SINCE I WAS NOTIFIED MY 2012 MERCEDES BENZ GL450 NEEDED THE DEFECTIVE AIRBAGS REPAIRED/REPLACED. I PHONED THE LOCAL MERCEDES BENZ DEALERSHIP AT THAT TIME AND WAS ADVISED I WOULD HAVE TO WAIT. WHAT AM I TO DO AT THIS TIME TO SUCCESSFULLY ACCOMPLISH THIS BEFORE AN ACCIDENT OCCURS DUE TO THIS DEFECTIVE AIRBAG?

10/26/2017
Components: AIR BAGS
Incident Date: 02/11/2016
Crash: No
Fire: No
Vehicle Identification Number: 4JGBF7BE8CA******
Summary

TL* TAKATA RECALL. THE CONTACT OWNS A 2012 MERCEDES-BENZ GL450. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 16V081000 (AIR BAGS); HOWEVER, THE PARTS TO DO THE REPAIR WERE UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. MERCEDES-BENZ OF HOUSTON GREENWAY IN HOUSTON, TX WAS CONTACTED AND CONFIRMED THAT THE PARTS WERE NOT AVAILABLE FOR THE RECALL REMEDY. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE AND WAS NOT ABLE TO CONFIRM WHEN THE PARTS WERE TO BECOME AVAILABLE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.

10/26/2017
Components: AIR BAGS
Incident Date: 07/12/2016
Crash: No
Fire: No
Vehicle Identification Number: 4JGBF7BE9CA******
Summary

TAKATA RECALL I HAVE BEEN WAITING OVER A YEAR FOR THIS AIRBAG TO BE REPLACED BUT LOCAL DEALERS KEEP SAYING THEY CAN NOT GET ANY PARTS FROM MERCEDES BENZ

10/26/2017
Components: AIR BAGS
Incident Date: 05/01/2016
Crash: No
Fire: No
Vehicle Identification Number: 4JGBF7BE0CA******
Summary

TAKATA RECALL NOTIFIED MAY, 2016 AND STILL AWAITING RESOLUTION.

10/24/2017
Components: AIR BAGS
Incident Date: 03/16/2016
Crash: No
Fire: No
Vehicle Identification Number: 4JGBF2FE7CA******
Summary

TL* TAKATA RECALL. THE CONTACT OWNS A 2012 MERCEDES-BENZ GL350. THE CONTACT STATED THAT NHTSA CAMPAIGN NUMBER: 16V081000 (AIR BAGS) EXCEEDED A REASONABLE AMOUNT OF TIME FOR REPAIR. THE CONTACT RECEIVED THE RECALL NOTIFICATION IN JULY OF 2016. THE DEALER (MERCEDES-BENZ OF HENDERSON, 925 AUTO SHOW DRIVE, HENDERSON, NV, 89014) STATED THAT THE PARTS WERE UNAVAILABLE FOR THE REPAIR. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.

10/20/2017
Components: AIR BAGS
Incident Date: 10/01/2016
Crash: No
Fire: No
Vehicle Identification Number: 4JGBF7BEXCA******
Summary

TANAKA RECALL

10/20/2017
Components: AIR BAGS
Incident Date: 01/01/2017
Crash: No
Fire: No
Vehicle Identification Number: 4JGBF2FEXCA******
Summary

TAKATA RECALL - I'VE SPOKEN TO THE LOCAL MERCEDES DEALERS SEVERAL TIMES AND THEY HAVE BEEN UNABLE TO RESOLVE TO DATE. OF COURSE, THIS IS EXTREMELY CONCERNING GIVEN THE DEATHS THAT HAVE OCCURRED TO DATE.

08/31/2017
Components: ENGINE
Incident Date: 08/30/2017
Crash: No
Fire: No
Vehicle Identification Number: 4JGBF2FE3CA******
Summary

WHILE DRIVING BETWEEN BOISE GOING TO PORTLAND, I EXPERIENCED SUDDEN LOST OF POWER IN VERY DANGEROUS TRAFFIC SITUATION. THERE WERE A ROAD WORK AREA, I HAD SEMI-TRUCKS IN FRONT AND BEHIND ME. IT HAPPENED ON I-84W, AROUND 20 MILES OUT OF BAKER CITY OR, MY CAR IS WELL MAINTAINED AT THE DEALERSHIP BARRIER IN BELLEVUE. THERE WAS NO WARNING THAT SOMETHING IS WRONG. I HAD FUEL, THERE WERE NO WARNING LIGHTS OR SIMILAR INDICATION OR COMMING TECHNICAL ISSUE. THE CAR LOST POWER, I MANEGED TO MOVE TO SIDE THAT THE TRUCK BEHIND ME DIDN'T HIT ME! I CALLED A BAKER CITY TOWING, THEY TOW MY VEHICLE TO A SHOP IN THE TOWN, THE SHOP HAD RUN DIAGNISTICS, OIL WAS OK, OBD GAVE THEM 2 FAILURE CODES, THE TROUBLE CODE 126800, STANDART DIAGNISTICS COULD NOT RECOGNIZE THE FAILURE, FURTHER INTERNET SEARCH DIRECTED TU TURBO CHARGE FAULT AND ADVICED ME TO CONTACT MERCEDES. I CALLED BARRIER, THEY DIDN'T HELP ME AT ALL, DIRECTED ME TO MB-ROAD ASSISTANCE, THEY ORGANIZED TOWING MY CAR TO MB DEALERSHIP IN BOISE. I WOULD LIKE TO EMPHASIZE THAT THE WAY HOW THE CAR FAILED WAS NOT A 21ST CENTURY EXPERIENCE. NO WARNING, NOTHING TELLING ME THAT THE TECHNICAL STATUS OF THE CAR DETERIORATE..

08/22/2017
Components: AIR BAGS
Incident Date: 08/22/2017
Crash: No
Fire: No
Vehicle Identification Number: 4JGBF7BE4CA******
Summary

TL* TAKATA RECALL. THE CONTACT OWNS A 2012 MERCEDES-BENZ GL450. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 16V081000 (AIR BAGS); HOWEVER, THE PARTS TO DO THE REPAIR WERE UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REMEDY. THE CONTACT CONTACTED CRITZ MERCEDES-BENZ OF SAVANNAH (7000 ABERCORN ST, SAVANNAH, GA 31406 (912) 354-7000) AND WAS INFORMED THAT THE RECALL PARTS WERE NOT AVAILABLE. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE AND WAS NOT ABLE TO CONFIRM WHEN THE PARTS WERE TO BECOME AVAILABLE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.

07/24/2017
Components: AIR BAGS
Incident Date: 02/15/2017
Crash: No
Fire: No
Vehicle Identification Number: WDCGG5GB8CF******
Summary

TL* TAKATA RECALL. THE CONTACT OWNS A 2012 MERCEDES-BENZ GLK350. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBERS: 16V081000 (AIR BAGS) AND 17V017000 (AIR BAGS) HOWEVER, THE PARTS TO DO THE REPAIRS WERE UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE CONTACT CALLED MERCEDES-BENZ OF CUTLER BAY AT 10701 SW 211 ST, CUTLER BAY, FL 33189 (305) 251-0345 WHERE IT WAS CONFIRMED THAT THE PARTS WERE NOT AVAILABLE FOR THE RECALL REMEDY. THE MANUFACTURER WAS NOT NOTIFIED OF THE ISSUE AND WAS NOT ABLE TO CONFIRM WHEN THE PARTS WERE TO BECOME AVAILABLE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. (VIN TOOL CONFIRMS PARTS NOT AVAILABLE/PARTS DISTRIBUTION DISCONNECT)

07/05/2017
Components: AIR BAGS
Incident Date: 02/25/2016
Crash: No
Fire: No
Vehicle Identification Number: 4JGBF7BE9CA******
Summary

TL* TAKATA RECALL. THE CONTACT OWNS A 2012 MERCEDES-BENZ GL450. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 16V081000 (AIR BAGS) FOR THE DRIVER FRONTAL AIR BAG INFLATOR; HOWEVER, THE PARTS TO DO THE REPAIR WERE UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. AN UNKNOWN DEALER STATED THAT THEY WERE UNSURE IF THE VEHICLE WOULD BE INCLUDED IN THE RECALL AND WOULD KEEP THE CONTACT INFORMED. THE MANUFACTURER WAS NOTIFIED OF THE ISSUE AND STATED THAT THE CONTACT WOULD RECEIVE A FOLLOW-UP LETTER; HOWEVER, NO ADDITIONAL ASSISTANCE WAS MADE AVAILABLE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE. UPDATED 08/10/2017*JS

06/29/2017
Components: AIR BAGS
Incident Date: 06/29/2017
Crash: No
Fire: No
Vehicle Identification Number: 4JGBF2FE3CA******
Summary

TAKATA RECALL IT IS UNBELIEVABLE THAT THIS RECALL IS STILL NOT RESOLVED BY MERCEDES. IT HAS BEEN MORE THAN ONE YEAR SINCE IT WAS REPORTED AND STILL NOTHING. THERE WAS SOMEONE IN CANADA THAT WANTED TO PURCHASE MY VEHICLE BUT BECAUSE OF THE RECALL IT COULD NOT BE IMPORTED.

05/19/2017
Components: SUSPENSION
Incident Date: 06/15/2016
Crash: No
Fire: No
Vehicle Identification Number: 4JGBF7BE7CA******
Summary

AT 80K MILES THE FRONT AIR SUSPENSION STARTED LEAKING AND I HAD THEM REPLACED AT A COST $2414.42. I WAS ALWAYS WORRIED THAT NEXT WAS THE BACK SUSPENSION AND THIS IS NOW TRUE THAT I HAVE TO DO THE SAME FOR THE REAR AIR SUSPENSION AND I CAN ESTIMATE BASED ON THE LAST REPAIR PRICE THAT PERHAPS WILL BE PAYING ANOTHER $2500. I HAVE SPOKEN TO VARIOUS PEOPLE WITH THE SAME TYPE OF CARS WHOM I MET WITH FLATTENED AIR SUSPENSIONS AND DID NOT KNOW WHY THEIR CAR SUSPENSIONS WERE LEAKING. AT LEAST IT WOULD BE GOOD IF MERCEDES COULD PROVIDE US WITH METAL ALTERNATIVES BECAUSE DO THINK IN THE NEXT 2 TO 3 YEARS, I WILL BE REPLACING THEM AGAIN AND AGAIN. PLEASE HELP, THIS DOES NOT SEEM RIGHT OR EVEN FAIR TO HAVE LEAKING SUSPENSION.

03/31/2017
Components: AIR BAGS
Incident Date: 05/13/2016
Crash: No
Fire: No
Vehicle Identification Number: 4JGBF8GE9CA******
Summary

TL* THE CONTACT OWNS A 2012 MERCEDES-BENZ GL550. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBERS: 16V081000 (AIR BAGS) AND 16V061000 (AIR BAGS). THE PARTS TO DO THE REPAIR WERE UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS NOTIFIED OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.

03/29/2017
Components: EXTERIOR LIGHTING
Incident Date: 03/07/2017
Crash: No
Fire: No
Vehicle Identification Number: 4JGBF8GE0CA******
Summary

TL* THE CONTACT OWNS A 2012 MERCEDES-BENZ GL550. WHILE DRIVING 15 MPH, THE CONTACT ACTIVATED THE REAR DRIVER SIDE TURN SIGNAL, BUT THE SIGNAL FAILED TO ILLUMINATE. THE VEHICLE WAS TAKEN TO A DEALER WHERE IT WAS DIAGNOSED THAT THE "LIGHT MODULE" FAILED AND NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOT MADE AWARE OF THE ISSUE THE APPROXIMATE FAILURE MILEAGE WAS 61,000. UPDATED 06/01/17*LJ *AS

02/11/2017
Components: SUSPENSION
Incident Date: 02/09/2017
Crash: No
Fire: No
Summary

AIRMATIC SUSPENSION LEAK. REQUIRING EXPENSIVE REPAIRE.. ONLY HAS 61000 MILES

12/20/2016
Components: AIR BAGS
Incident Date: 05/20/2016
Crash: No
Fire: No
Vehicle Identification Number: WDCGG5GB5CF******
Summary

TL* TAKATA RECALL. THE CONTACT OWNS A 2012 MERCEDES-BENZ GL350. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 16V081000 (AIR BAGS); HOWEVER, THE PART TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS NOT MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.

12/08/2016
Components: AIR BAGS
Incident Date: 12/08/2016
Crash: No
Fire: No
Vehicle Identification Number: 4JGBF2FE1CA******
Summary

TAMARA RECALL. I JUST WENT TO TRADE IN MY 75K CAR FOR A NEW MERCEDES.THE SALESPERSON TOLD ME MY CAR WAS NOT WORTH BUT 16K BECAUSE THEY COULD NOT EVEN SELL MY CAR WITH THE FAULTY AIRBAGS AND THE EPA ISSUE. I WANT TO KNOW WHY MERCEDES LET ME DRIVE MY UNSAFE AND NOW VALUELESS CAR FOR 4 YEARS WITHOUT TELLING ME. THE SALESMAN ALSO TOLD ME WHEN IT GETS 100K MILES IT WILL BE WORTH NOTHING! WHAT DO SUGGEST I DO AT THIS POINT?

10/07/2016
Components: SEAT BELTS
Incident Date: 09/30/2016
Crash: No
Fire: No
Vehicle Identification Number: 4JGBF7BEXCA******
Summary

TL* THE CONTACT OWNS A 2012 MERCEDES-BENZ GL450. WHILE DRIVING 20 MPH, THE REAR MIDDLE SEAT BELT FRACTURED WITHOUT WARNING. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOT MADE AWARE OF THE ISSUE. THE FAILURE MILEAGE WAS APPROXIMATELY 70,000.

05/04/2016
Components: AIR BAGS,STRUCTURE,WHEELS
Incident Date: 02/03/2015
Crash: Yes
Fire: No
Vehicle Identification Number: 4JGBF8GE5CA******
Summary

TAKATA RECALL - I HAD HEAD-ON COLLISION ACCIDENT ON 02/03/2015, STEERING WHEEL AND LEG AIR BAG WAS DEPLOYED, BUT CAUSED ME INJURY AFTER IT DEPLOYED TO MY HAND, FINGERS AND KNEES. ONCE LEG AIR BAD DEPLOYED, MY RIGHT KNEED HIT THE SWITCH UNDERNEATH THE DRIVER SEAT AND CAUSED INJURY. MERCEDES DON'T INSTALL THIS SWITCH UNDERNEATH THE SEAT ANYMORE AND I BELIEVE THERE WAS FLAW IN DESIGN AND LOCATION OF THIS SWITCH AND NOW THEY CHANGED THE LOCATION OF SWITCH. THEY MIGHT HAVE FOUND SOMETHING IN THEIR TESTING. PLEASE SEE PICTURES OF MY INJURIES ON FINGERS CAUSED BY STEERING WHEEL AIRBAG AND KNEE INJURY BY LEG AIR BAD HITTING THE SWITCH. I HAVE MORE PICTURES OF ACCIDENT SCENE AND WOULD LIKE TO SHARE. AROUND 8:05 AM I LEFT MY HOME TO GO TO WORK. WHEN I WAS ON BRIDGE NEAR THE FIRE STATION, I SAW SILVER CAR CAME IN MY LANE AND DRIVING TOWARDS ME. I CAME IN MY MIND THAT THIS CAR IS GOING TO HIT ME AND AS IT WAS COMING CLOSER AND THOUGHT CAME IN MY MIND THAT I MIGHT DIE. I MOVED SLOWLY TO RIGHT ON THE SHOULDER OF BRIDGE TO AVOID THE ACCIDENT AND STOPPED MY VEHICLE, NEXT THING I KNOW L HEAR LOUD SOUND, GAS & BURNING SMELL. I THOUGHT MY VEHICLE IS GOING TO CATCH FIRE. I DON'T KNOW WHERE THE STRENGTH CAME IN ME AND I WAS ABLE TO GET OUT OF MY VEHICLE WALK AWAY 10-15 YARD AWAY FROM MY CAR. POLICE REPORT FILED - YES BOTH CARS DRIVER WERE TAKEN TO HOSPITAL IN AN AMBULANCE. HTTP://WWW.COLUMBIATRIBUNE.COM/NEWS/LOCAL/COLLISION-ON-SCOTT-BOULEVARD-SENDS-TWO-TO-HOSPITAL/ARTICLE_14347E77-9E46-5BE1-90A4-CE8467474D2F.HTML OPENED CASE WITH MERCEDES BENZ - CASE NUMBER: CA767053

03/30/2016
Components: ENGINE
Incident Date: 03/02/2016
Crash: No
Fire: No
Summary

ENGINE OIL COOLER LEACK $3500 REPAIR JOB AT MERCEDES GREENWAY HOUSTON , AIRMATIC SYSTEM MALFUNCTION, $3500 ABS SPEED SENSOR , INTAKE MANIFOLD RUNNER CONTROLL BROKEN

03/21/2016
Components: POWER TRAIN
Incident Date: 01/08/2014
Crash: Yes
Fire: No
Vehicle Identification Number: 4JGBF7BE1CA******
Summary

ON JANUARY 8, 2014, THE OWNER OF THE 2012 MERCEDES BENZ GL450 WAS INSIDE HER VEHICLE WITHIN THE GARAGE OF HER RESIDENCE, PREPARING TO LEAVE TO PERFORM ERRANDS. REALIZING SHE NEED TO ATTEND TO HER YOUNG CHILDREN, SHE PUT THE VEHICLE'S ELECTRONIC TRANSMISSION INTO PARK AND WAS EXITING THE VEHICLE WHEN THE GL450 SUDDENLY BEGAN MOVING REARWARD IN REVERSE. THE REVERSING VEHICLE PINNED THE OWNER BETWEEN THE OPEN DRIVER'S DOOR AND THE GARAGE WALL, IMPACTING THE LEFT SIDE OF HER BODY WITH ENOUGH FORCE TO FRACTURE HER PELVIS AND BEND BACK THE HINGES OF THE DRIVER'S SIDE DOOR (SEE ATTACHED PHOTOGRAPH. THE VEHICLE THEN CAREENED OUT OF THE GARAGE WITH HER TWO SMALL CHILDREN INSIDE THE RUNAWAY DRIVERLESS VEHICLE. FEARING FOR THE SAFETY OF HER YOUNG CHILDREN WHO WERE STILL IN THE GL450, THE SEVERELY INJURED OWNER RAN DOWN THE DRIVEWAY TOWARD THE VEHICLE AND REACHED IT JUST BEFORE IT CRASHED INTO A GATE. PLEASE SEE ATTACHED DOCUMENT FOR DETAILS.

02/04/2016
Components: POWER TRAIN
Incident Date: 01/08/2014
Crash: Yes
Fire: No
Vehicle Identification Number: 4JGBF7BE1CA******
Summary

ON 01/08/14, A FEMALE DRIVER OF A 2012 GL 450 WAS STATIONARY, IN THE GARAGE, WITH ENGINE RUNNING. BEFORE SHE EXITED THE VEHICLE TO CHECK ON HER CHILD IN THE REAR OF THE VEHICLE, SHE PRESSED THE PARK BUTTON ON THE DRIVE SELECT ELECTRONICALLY-CONTROLLED COLUMN SHIFTER. AS SHE EXITED AND WALKED AROUND TO HER CHILD, THE TRANSMISSION SUDDENLY SHIFTED INTO REVERSE, THE VEHICLE TRAVELLED BACKWARDS AND PINNED HER BETWEEN THE OPEN DRIVER'S DOOR AND THE GARAGE WALL. LUCKILY, THE VEHICLE'S DOOR HINGE BOLTS BROKE, THE DOOR FOLDED AND SHE WAS ABLE TO EXTRICATE HERSELF, AS THE VEHICLE CONTINUED TO TRAVEL IN REVERSE UNTIL IT WAS STOPPED BY A COLUMN AT THE END OF THE DRIVEWAY. THE DRIVER SUSTAINED MASSIVE DEBILITATING INJURIES. WE BELIEVE THAT BECAUSE OF AT LEAST TWO SERIOUS ENGINEERING MISTAKES AND/OR DEFECTS, THE MERCEDES GL 450 DRIVE SELECT ELECTRONICALLY-CONTROLLED COLUMN SHIFTER FAILED TO ENGAGE INTO PARK. ## VIN PASSED ## MERCEDES-BENZ GL450 2012 ##

09/15/2015
Components: ELECTRICAL SYSTEM,FUEL/PROPULSION SYSTEM
Incident Date: 09/12/2015
Crash: No
Fire: No
Vehicle Identification Number: 4JGBF7BE3CA******
Summary

WHILE DRIVING AT HIGHWAY SPEED IN THE LEFT LANE OF A DIVIDED HIGHWAY, THE VEHICLE SUDDENLY AND WITHOUT NOTICE LOST ENGINE POWER AND POWER STEERING. THE WEATHER CONDITION WAS LIGHT RAIN AND THE ROAD WAS WET. I WAS ABLE TO MOVE OVER TO THE SHOULDER OF THE HIGHWAY AND RESTART THE ENGINE BUT IT DIED WITHIN TWO TO THREE SECONDS. I THEN RESTARTED THE ENGINE SEVERAL MORE TIMES AND WAS ABLE TO MAINTAIN A RUNNING ENGINE AFTER ABOUT 5 RESTART CYCLES. THE ENGINE LOSS OF POWER HAS BEEN TRACED BACK BY A MERCEDES REPAIR CENTER TO A MALFUNCTION OF THE ELECTRICAL WIRING HARNESS CONNECTED TO THE FUEL PUMP IN THE GAS TANK. THIS INCIDENT DEMONSTRATES THAT THE ELECTRICAL SYSTEM MALFUNCTION REPORTED UNDER ITEM #10745399 OCCURS IN WET ROAD CONDITIONS AND NOT JUST WHEN TRAVELING OVER A PUDDLE. MERCEDES REFUSES TO REPAIR THIS SAFETY RELATED DEFECT UNDER WARRANTY.

07/10/2013
Components: SERVICE BRAKES, HYDRAULIC
Incident Date: 07/01/2013
Crash: No
Fire: No
Vehicle Identification Number: WDC1668731A******
Summary

HELLO, I WOULD LIKE TO NOTIFY A DEFECT ON A VEHICLE MERCEDES GL 500 MODEL SERIES X166 MADE IN 2012 IN U.S. PLANT BY MERCEDES COMPANY IN SEATTLE. WHILE DRIVING THERE WAS A FAULT IN THE BRAKING SYSTEM WITHOUT ANY WARNING LIGHTS. DURING THE BRAKING THE BRAKE WAS PUSHED TO THE FLOOR, BUT THE VEHICLE WAS NOT STOPPING. IN THE CASE IF THE VEHICLE WAS DRIVEN BY AN INEXPERIENCED DRIVER, IT IS MORE THAN CERTAIN THERE WOULD HAVE BEEN AN ACCIDENT. THE VEHICLE IS CURRENTLY LOCATED AT AN AUTHORIZED MERCEDES SERVICE IN TRENCIN (SLOVAKIA) AND HEADQUARTERS COMPANY DOES NOT APPEAR INTERESTED IN RESOLVING THIS SERIOUS SECURITY DEFECT. THEREFORE, THE VEHICLE WAS MANUFACTURED IN AMERICA AND MOSTLY IS SOLD IN THE U.S. MARKET; I GIVE THIS FACT TO YOUR ATTENTION WITH THE RECOMMENDATION TO INVESTIGATE THE TECHNICAL CONDITION OF THESE VEHICLES.

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