EN

2012 Mercedes-Benz GLK-Class 4 DR AWD

4
Recalls
154
Complaints

Safety Ratings.

NHTSA’s 5-Star Safety Ratings help consumers compare vehicle safety when searching for a car. More stars mean safer cars.

Frontal Crash
Side Crash
Rollover
Overall Front Star Rating

Combines Driver and Passenger star ratings into a single frontal rating. The frontal barrier test simulates a head-on collision between two similar vehicles, each moving at 35 mph.

Front Driver Side
Front Passenger Side
Overall Side Star Rating

Combines Side Barrier and Side Pole Star Ratings into a single side rating.

Driver
Passenger
Overall Side Pole Star Rating

Combines Side Barrier and Side Pole Star Ratings into a single side rating.

Rollover Star Rating

The Rollover Resistance test measures the risk of rollover in a single-vehicle, loss-of-control scenario.

Complaints
Recalls

154 Complaints

for 2012 MERCEDES-BENZ GLK-CLASS
10/22/2021
Components: FUEL/PROPULSION SYSTEM
Incident Date: 10/22/2021
Crash: No
Fire: No
Vehicle Identification Number: WDCGG8HBXCF******
Summary

Every time the car's tank is filled with gas some leaks out on the ground. There is also a strong smell of gas in the cabin. I see there are many other complaints concerning this issue. Will someone please take action and force Mercedes Benz to fix this defective product.

10/14/2021
Components: FUEL/PROPULSION SYSTEM
Incident Date: 09/28/2021
Crash: No
Fire: No
Vehicle Identification Number: WDCGG5GB9CF******
Summary

I have a Mercedes GLK 350 .When I fill up the gas tank in full I can smell gas. I called the dealer and they refused to fix it because there is no recall in Mercedes GLK 350 and it is not covered by emission warranty. They will charge me $200 just to diagnose the problem

06/13/2021
Components: SUSPENSION,FUEL/PROPULSION SYSTEM
Incident Date: 06/09/2021
Crash: No
Fire: No
Vehicle Identification Number: WDCGG5GB7CF******
Summary

EXCESSIVE FUEL FUME/SMELL INSIDE THE CABIN AND OUTSIDE OF THE CAR PARTICULARLY ON FULL TANK. STABILIZER BAR LINKS PRODUCING DRIVE INSTABILITY.

01/28/2021
Components: UNKNOWN OR OTHER
Incident Date: 01/22/2021
Crash: No
Fire: No
Vehicle Identification Number: WDCGG8HBXCF******
Summary

I WAS DRIVING ON I35 AT THE SPEED LIMIT WHEN I HEARD A LOUD POP OVERHEAD. I WAS NOT SURE WHAT IT WAS, WONDERED IF IT WAS GUN FIRE. A FEW DAYS LATER WHEN I GOT IN MY VEHICLE, AND THE SUN WAS OUT, I WAS CLOSING THE SUNROOF COVER WHEN I NOTICED THAT THE GLASS WAS SHATTERED, PIECES OF GLASS WERE EVERWHERE AND BEGAN FALLING WITH THE MOVEMENT OF THE COVER. IT IS EXTREMELY DANGEROUS AS SHREDS OF GLASS ARE EVERYWHERE.

01/09/2021
Components: UNKNOWN OR OTHER,FUEL/PROPULSION SYSTEM
Incident Date: 12/23/2020
Crash: No
Fire: No
Vehicle Identification Number: WDCGG5GB7CF******
Summary

STRONG FUEL/GAS SMELL NOTICE EVERYTIME FUEL TANK FILLED UP, STRONG GAS SMELL OR ODOR NOTICE INSIDE THE CABIN AND OUTSIDE FOR DAYS OR UNTIL FUEL USED AND GO DOWN TO CERTAIN LEVEL. ALSO NOTICE LEAKING ON THE WIPER FLUID TANK/RESERVOIR WHEN FILLING UP.

11/12/2020
Components: SUSPENSION,POWER TRAIN,ENGINE
Incident Date: 10/20/2020
Crash: No
Fire: No
Vehicle Identification Number: WDCGG8HB4CF******
Summary

CAR SHUTTERED WHEN ACCELERATING , VIBRATES WHEN AT STOP LIGHTS. GOT INSPECTION TORQUE CONVERTER CLUTCH SLIPPING DEALERSHIP RECOMMEND TRANSMISSION REPLACEMENT BASED ON MILEAGE 150K. OIL COOLER LEAKING, CENTRIFUGE LEAKING, MOTOR MOUNTS COLLAPSED. MB IS AWARE OF ISSUE, BUT ONLY WANT TO ADDRESS CERTAIN VINS. MB CORP SUGGESTED I CONTACT THE DEALERSHIP TO GET CORRECTED ONLY ASSISTANCE THEY OFFERED INCENTIVE BUY A NEW CAR. SEEN MANY SERVICE BULLETINS ON THIS ISSUE.

10/09/2020
Components: STEERING,ELECTRICAL SYSTEM,ELECTRONIC STABILITY CONTROL
Incident Date: 02/14/2020
Crash: Yes
Fire: No
Vehicle Identification Number: WDCGG5GB7CF******
Summary

[XXX] STEERING LOCK FAILURE SHOULD BE A RECALL. MERCEDES CHARGES $1100 TO REPLACE MINE AND EVERYTHING I'VE READ PPL ARE ALL HAVING SAME COMMON ISSUES. I HAD NO ISSUES UNTIL AFTER MY CAR WAS HIT IN FRONT WHEN SOMEONE BACKED INTO ME (VERY HARD THAT IS). SUDDENLY MANY LIGHTS ON DASH CAME ON AND NEXT STEERING LOCK FAILURE. INS CO SAID THAT MERCEDES MECHANIC SUPERVISOR SAID IT DIDN'T HAPPEN FROM ACCIDENT.. AND THAT IT'S COMMON WITH THESE MERCEDES BC THEY ARE LEMONS!!! REDACTED TO PROTECT PERSONALLY IDENTIFIABLE INFORMATION PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6) *CC

06/09/2020
Components: UNKNOWN OR OTHER
Incident Date: 06/09/2020
Crash: No
Fire: No
Vehicle Identification Number: WDCGG8HB0CF******
Summary

THIS IS A HEALTH AND SAFETY ISSUE REGARDING MY CAR. THERE IS MOLD BUILD UP IN THE AC SYSTEM, WHICH IS A HEALTH AND SAFETY AND ENVIRONMENTAL ISSUE, THIS CAR IS DANGEROUS TO THE HEALTH IF MY FAMILY, ESPECIALLY TO MY SON WITH ASTHMA. MOLD CAUSES MANY HEALTH PROBLEMS, AND THIS CAR SHOULD NOT BE DRIVEN. THERE IS A CLASS ACTION LAWSUIT AGAINST THE MANUFACTURER BUT THE DEALER SAID THEY CANT DO ANYTHING ABOUT IT RIGHT NOW TO FIX THE PROBLEM. SO OUR HEALTH IS AT RISK EVERYTIME WE GET INTO THE CAR. I CAN'T AFFORD TO BUY A NEW CAR. GETTING A DIFFERENT CAR ISN'T AN OPTION UNLESS THIS ONE CAN BE BOUGHT BACK. *TR

01/06/2020
Components: AIR BAGS
Incident Date: 05/10/2019
Crash: No
Fire: No
Vehicle Identification Number: WDCGG5GB0CF******
Summary

POSTCARDS SENT TO ME SAID DEALER HAD PARTS. MADE APPOINTMENT ONLINE WITH DETAIL THAT THIS WAS FOR AIRBAGS, WENT IN, AND WAS TOLD THEY DIDN'T HAVE. REPEATED REQUESTS FOR ASSISTANCE FROM DEALER -- NO RESPONSE.

10/30/2019
Components: AIR BAGS
Incident Date: 02/09/2019
Crash: No
Fire: No
Vehicle Identification Number: WDCGG8HB7CF******
Summary

2012 MERCEDES-BENZ GLK350 4MATIC. CONSUMER WRITES IN REGARD TO 2 TAKATA SAFETY RECALLS INTERIM NOTICE NHTSA #19V010 'REPLACE PASSENGER-SIDE AIRBAG MODULE'. *AS *JS

10/30/2019
Components: AIR BAGS
Incident Date: 02/09/2016
Crash: No
Fire: No
Vehicle Identification Number: WDCGG8HB0CF******
Summary

TL* TAKATA RECALL. THE CONTACT OWNS A 2012 MERCEDES-BENZ GLK350W4. THE CONTACT RECEIVED A RECALL NOTICE FOR NHTSA CAMPAIGN NUMBERS: 16V081000 (AIR BAGS) AND 19V010000 (AIR BAGS). THE CONTACT RECEIVED THE RECALL NOTIFICATION IN JULY OF 2017. MERCEDES-BENZ OF BELLEVUE (11850 BEL-RED RD, BELLEVUE, WA 98005, (425) 249-7391) WAS CONTACTED AND STATED THAT PARTS WERE UNAVAILABLE FOR THE REPAIR. THE MANUFACTURER WAS CONTACTED AND CONFIRMED THAT THE PARTS WERE UNAVAILABLE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.

09/19/2019
Components: AIR BAGS
Incident Date: 01/01/2016
Crash: No
Fire: No
Vehicle Identification Number: WDCGG8HB7CF******
Summary

TL* TAKATA RECALL. THE CONTACT OWNS A 2012 MERCEDES-BENZ GLK350. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBERS: 16V081000 (AIR BAGS) AND 19V010000 (AIR BAGS). THE PARTS FOR THE RECALL REMEDY WERE NOT AVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME TO REPAIR THE VEHICLE. MERCEDES-BENZ OF ARLINGTON (585 N GLEBE RD, ARLINGTON, VA 22203, (703) 525-2100) WAS CONTACTED AND CONFIRMED THAT PARTS WERE AVAILABLE. THE MANUFACTURER WAS NOT MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE. *BF ISSUE RESOVED.*JB

09/04/2019
Components: AIR BAGS
Incident Date: 01/23/2017
Crash: No
Fire: No
Summary

TL* THE CONTACT OWNS A 2012 MERCEDES-BENZ GLK350. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBERS: 16V081000 (AIR BAGS) AND 19V010000 (AIR BAGS). THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. MERCEDES-BENZ OF NEW SHELL (77 E MAIN STREET, NEW SHELL, NY 10801, (914) 273-4002) WAS CONTACTED AND CONFIRMED THAT THE PARTS WERE NOT AVAILABLE FOR THE RECALL REMEDY. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE AND WAS NOT ABLE TO CONFIRM WHEN THE PARTS WERE TO BECOME AVAILABLE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. THE VIN WAS UNKNOWN.

08/08/2019
Components: AIR BAGS
Incident Date: 08/07/2019
Crash: No
Fire: No
Vehicle Identification Number: WDCGG5GB4CF******
Summary

TL* THE CONTACT OWNS A 2012 MERCEDES-BENZ C350. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBERS: 16V081000 AND 19V010000 (AIR BAGS). THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. MERCEDES-BENZ OF RALEIGH (5607 CAPITAL BLVD, RALEIGH, NC 27616, 919-573-5050) WAS CONTACTED. THE MANUFACTURER WAS NOTIFIED AND PROVIDED CASE NUMBER: 2019010001. THE CONTACT HAD NOT EXPERIENCED A FAILURE. *BF CONSUMER STATED MERCEDES ISSUED RECALL - DEALER REFUSES TO COMPLY WITH AIR BAG RECALL.*JB

08/07/2019
Components: AIR BAGS
Incident Date: 08/16/2017
Crash: No
Fire: No
Summary

TL* THE CONTACT OWNS A 2012 MERCEDES-BENZ GLK350W4. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBERS: 16V081000 AND 19V010000 (AIR BAGS). THE PART FOR THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE DEALER AND MANUFACTURER WERE NOT NOTIFIED. THE CONTACT HAD NOT EXPERIENCED A FAILURE. THE VIN WAS NOT AVAILABLE.

06/28/2019
Components: AIR BAGS
Incident Date: 03/01/2018
Crash: No
Fire: No
Vehicle Identification Number: WDCGG5GB9CF******
Summary

TL* THE CONTACT OWNS A 2012 MERCEDES-BENZ GLK350. WHILE DRIVING 20 MPH WITH A PASSENGER IN THE VEHICLE, THE AIR BAG WARNING INDICATOR ILLUMINATED. THE CONTACT WAS INFORMED LAST YEAR THAT HER VEHICLE WAS NOT INCLUDED IN NHTSA CAMPAIGN NUMBER: 16V081000 (AIR BAGS). LEITH MERCEDES-BENZ (5607 CAPITAL BLVD, RALEIGH, NC 27616, (919) 573-5050) WAS CONTACTED AND STATED THAT THE REMEDY WAS NOT AVAILABLE. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED. THE FAILURE MILEAGE WAS UNKNOWN.

06/15/2019
Components: AIR BAGS
Incident Date: 01/30/2019
Crash: No
Fire: No
Vehicle Identification Number: WDCGG8JB9DF******
Summary

TAKARA RECALL MERCEDES IS NOT CONTACTING ME A D REMEDY ARE STILL NOT AVAILABLE

06/10/2019
Components: AIR BAGS
Incident Date: 02/09/2016
Crash: No
Fire: No
Vehicle Identification Number: WDCGG8HB3CF******
Summary

TL* TAKATA RECALL. THE CONTACT OWNS A 2012 MERCEDES-BENZ GLK350W4. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBERS: 16V081000 (AIR BAGS) AND 19V010000 (AIR BAGS). THE CONTACT CALLED MERCEDES-BENZ OF WESTMONT AT 630-537-0313 (LOCATED AT 200 E OGDEN AVE, WESTMONT, IL 60559) AND WAS INFORMED THAT THE PARTS WERE NOT AVAILABLE. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE AND WAS NOT ABLE TO CONFIRM WHEN THE PARTS WERE TO BECOME AVAILABLE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.

06/06/2019
Components: AIR BAGS
Incident Date: 06/10/2015
Crash: No
Fire: No
Vehicle Identification Number: WDCGG8HB6CF******
Summary

TL* TAKATA RECALL. THE CONTACT OWNS A 2012 MERCEDES-BENZ GLK350. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBERS: 16V081000 AND 19V010000 (AIR BAGS). THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE CONTACT CALLED MERCEDES-BENZ OF WILMINGTON (LOCATED AT 3801 LANCASTER PIKE, WILMINGTON, DE 19805, (302) 995-2211) AND WAS INFORMED THAT PARTS WERE NOT AVAILABLE. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE. *BF CONSUMER STATED THE DEALER WAS AWARE OF THE RECALL AT THE TIME OF PURCHASE BUT DID NOT DISCLOSE. I DID CALL HEADQUARTERS AND WAS TOLD BAGS SHOULD BE AVAILABLE BY SEPT. *JB

05/31/2019
Components: AIR BAGS
Incident Date: 01/14/2019
Crash: No
Fire: No
Vehicle Identification Number: WDCGG8HB5CF******
Summary

2012 MERCEDES BENZ GLK 350. CONSUMER WRITES IN REGARDS TO TAKATA PASSENGER SIDE AIRBAG SAFETY RECALL. *LD THE CONSUMER STATED THE MANUFACTURER EXCEEEDED A REASONABLE AMOUNT OF TIME COMPLETING THE RECALL REPAIR. *JS

05/31/2019
Components: AIR BAGS
Incident Date: 02/01/2016
Crash: No
Fire: No
Vehicle Identification Number: WDCGG5GB1CF******
Summary

TL* TAKATA RECALL. THE CONTACT OWNS A 2012 MERCEDES-BENZ GLK350. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBERS: 16V081000 (AIR BAGS) AND 17V017000 (AIR BAGS). THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER AND DEALER WERE NOT MADE AWARE OF THE ISSUE. THE PART WAS NOT AVAILABLE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. PARTS DISTRIBUTION DISCONNECT.

05/31/2019
Components: AIR BAGS
Incident Date: 02/09/2016
Crash: No
Fire: No
Vehicle Identification Number: WDCGG5GB1CF******
Summary

TL* TAKATA RECALL. THE CONTACT OWNS A 2012 MERCEDES-BENZ GLK350. THE CONTACT STATED THAT THE MANUFACTURER FAILED TO PROVIDE THE PART WITHIN A REASONABLE TIMEFRAME CONCERNING NHTSA CAMPAIGN NUMBERS: 16V081000 (AIR BAGS) AND 17V017000 (AIR BAGS). THE CONTACT DID NOT KNOW WHEN THE VEHICLE WOULD BE REPAIRED. MERCEDES-BENZ OF TUCSON (6350 E GRANT RD, TUCSON, AZ 85715, (520) 886-1311) SCHEDULED AN APPOINTMENT AND CALLED WITHIN TWO HOURS, INDICATING THAT THE PART WAS NOT AVAILABLE. THERE WAS NO LOANER VEHICLE OPTION. THE DEALER HAD NOT PLACED THE CONTACT ON A WAITING LIST TO RECEIVE THE PART. THE MANUFACTURER WAS CONTACTED REGARDING PART AVAILABILITY. THE CONTACT HAD NOT EXPERIENCED A FAILURE. PARTS DISTRIBUTION DISCONNECT.

05/06/2019
Components: AIR BAGS
Incident Date: 02/09/2016
Crash: No
Fire: No
Vehicle Identification Number: WDCGG8HB1CF******
Summary

TL* TAKATA RECALL. THE CONTACT OWNS A 2012 MERCEDES-BENZ GLK350. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBERS: 16V081000 (AIR BAGS) AND 19V010000 (AIR BAGS). THE CONTACT CALLED MERCEDES-BENZ OF NAPERVILLE AT 630-537-0312 (LOCATED AT 1569 W OGDEN AVE, NAPERVILLE, IL 60540) AND WAS INFORMED THAT THE PARTS WERE NOT AVAILABLE. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE AND WAS NOT ABLE TO CONFIRM WHEN THE PARTS WERE TO BECOME AVAILABLE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE FOR BOTH CAMPAIGNS. *BF

05/03/2019
Components: AIR BAGS
Incident Date: 03/01/2019
Crash: No
Fire: No
Summary

2012 MERCEDES-BENZ GLK350. CONSUMER WRITES IN REGARDS TO FRONT PASSENGER AIRBAGS SAFETY RECALL. *LD THE CONSUMER STATED THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME TO COMPLETE THE RECALL REPAIR. *JS

04/18/2019
Components: AIR BAGS
Incident Date: 02/08/2016
Crash: No
Fire: No
Vehicle Identification Number: WDCGG8HB8CF******
Summary

TL* TAKATA RECALL. THE CONTACT OWNS A 2012 MERCEDES-BENZ GLK350. THE CONTACT STATED THAT NHTSA CAMPAIGN NUMBERS: 16V081000 (AIR BAGS) AND 19V010000 (AIR BAGS) EXCEEDED A REASONABLE AMOUNT OF TIME FOR REPAIR. THE RECALL NOTIFICATIONS WERE RECEIVED IN FEBRUARY OF 2016. MERCEDES-BENZ OF DENVER (940 S COLORADO BLVD, DENVER, CO 80246) STATED THAT THE PARTS WERE NOT AVAILABLE FOR REPAIR. THE MANUFACTURER WAS NOT CONTACTED. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.

04/16/2019
Components: AIR BAGS
Incident Date: 09/28/2016
Crash: No
Fire: No
Vehicle Identification Number: WDCGG8HB4CF******
Summary

TAKATA RECALL. I HAVE BEEN CALLING THE MERCEDES DEALER FOR ALMOST 3 YEARS TO GET THESE DANGEROUS AIRBAGS REPLACED. THEY SENT A LETTER TELLING ME THE PARTS WERE EXPECTED BY SEPTEMBER 30, 2018, BUT NO REPLACEMENT YET. EVEN THEY SAY IN THEIR LETTER THE AIRBAGS "POSSIBLY CAUSING INJURY OR DEATH". THEY OBVIOUSLY DON'T CARE. I JUST WANT MY AIRBAGS REPLACED.

04/01/2019
Components: AIR BAGS
Incident Date: 02/09/2016
Crash: No
Fire: No
Vehicle Identification Number: WDCGG5GB8CF******
Summary

TAKATA RECALL. MY CAR HAS TWO RECALLS, AND IT'S BEEN 3 YEARS WITHOUT A SOLUTION YET. I HAVE TRIED CONTACTING THE DEALER AND THEY REFUSE TO DO ANYTHING ABOUT IT. THE LACK OF EFFORT MERCEDES BENZ IS PUTTING TO SOLVE THIS RECALL IS DISCONCERTING.

03/29/2019
Components: AIR BAGS
Incident Date: 06/29/2017
Crash: No
Fire: No
Vehicle Identification Number: WDCGG5GB9CF******
Summary

AIRBAGS STILL HAVEN'T BEEN FIXED YET! MERCEDES SAYING AIRBAGS AREN'T AVAILABLE YET, SO HOW LONG WE ARE GOING TO DRIVE THIS VEHICLE BEFORE HAPPEN TO MY WIFE, DAUGHTER OR MYSELF GET INJURED OR KILLED!!!

03/27/2019
Components: AIR BAGS
Incident Date: 02/09/2016
Crash: No
Fire: No
Vehicle Identification Number: WDCGG8HB2CF******
Summary

TL* TAKATA RECALL. THE CONTACT OWNS A 2012 MERCEDES-BENZ GLK350. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBERS: 16V081000 (AIR BAGS) AND 17V017000 (AIR BAGS). THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. MERCEDES-BENZ OF COLUMBUS (7470 VETERANS PKWY, COLUMBUS, GA 31909, (706)-256-6100) AND THE MANUFACTURER WERE CONTACTED AND CONFIRMED THAT THE PARTS WERE NOT AVAILABLE FOR THE RECALL REMEDY. THE CONTACT HAD NOT EXPERIENCED A FAILURE. PARTS DISTRIBUTION DISCONNECT.

03/26/2019
Components: AIR BAGS
Incident Date: 12/01/2017
Crash: No
Fire: No
Vehicle Identification Number: WDCGG5GB1CF******
Summary

TALKING TOMERCEDES AND A VAST MAILINGS I RECEIVED OVER THE PAST 2 YEARS. MERCEDES IS TELLING ME THERE ARE NO REPLACEMENTS FOR THE AIR BAGS. I HAVE BEEN PATIENT AND THEY NOW ARE SAYING IT MIGHT BE ANOTHER 2 YEARS TO RESOLVE. I ASKED IF I TRADED CAR INTO MERCEDES. THEY SAID THEY DO NOT WANT THE CAR BECAUSE OF RECALL AND WOULD WHOLESALE. AT THIS POINT I AM AT A LOSS. MERCEDES DOES NOT HAVE THE CONSUMERS SAFETY IN MIND. THEY CAN NOT INSURE THAT AIR BAG WILL NOT CAUSE INJURY.

03/22/2019
Components: AIR BAGS
Incident Date: 03/22/2019
Crash: No
Fire: No
Vehicle Identification Number: WDCGG5GBCF7******
Summary

TAKATA RECALL MANUFACTURER RECALL NUMBERS 2018030010 AND 2018030011 NHTSA RECALL NUMBERS 17V017 AND 16V081 I CALLED MERCEDES OF TUCSON, AZ TO SCHEDULE AN APPOINTMENT TO ADDRESS THE OPEN RECALLS ON MY VEHICLE. I WAS TOLD BY THE SERVICE PERSON WITH WHOM I SPOKE THAT MY AIRBAGS COULD BE ORDERED AND I COULD BE SCHEDULED TO ADDRESS THE RECALLS THE FIRST WEEK OF APRIL 2019; HOWEVER, I HAD TO CALL HER BACK TO PROVIDE MY VIN SO SHE COULD VERIFY THE RECALLS. WHEN I CALLED BACK AND PROVIDED MY VIN, I SPOKE WITH A DIFFERENT PERSON AND SHE INFORMED ME THAT THERE WERE NO OPEN RECALLS, WHICH WAS COMPLETELY FALSE. I TOLD HER THAT I WANTED SOMETHING IN WRITING THAT THERE WERE NO OPEN RECALLS, BECAUSE THAT CONFLICTED WITH THE SAFETY RECALL NOTICE I RECEIVED IN 2018, AND THE RECALL INFORMATION FOR THE VIN ON NHTSAS WEBSITE, WHICH I HAD JUST VERIFIED. SHE SAID SHE WOULD ASK MANAGEMENT ABOUT GETTING SOMETHING IN WRITING FOR ME. A CLIENT RELATIONS REP CALLED ME AFTER THAT DISCUSSION TO CONFIRM I DID HAVE TWO OPEN RECALLS. SHE FURTHER INFORMED ME THAT PARTS ARE UNAVAILABLE UNTIL SEPTEMBER 2019, AND THEY CAN'T EVEN ORDER PARTS UNTIL THEN; THERE IS NO ORDER QUEUE. MY FIRST CONCERN IS THAT THEIR PEOPLE ARE GIVING FALSE INFORMATION REGARDING A POTENTIALLY DEADLY RECALL NOTICE (I.E. STATING THERE ARE NO OPEN RECALLS). THE CLIENT RELATIONS PERSON EXPLAINED THAT THEY HAVE TWO PARTS PEOPLE WHO ARE NEW, AND ONE OF THEM SEEMINGLY "VERIFIED" THERE WERE NO OPEN RECALLS. THE FACT THAT WHICHEVER ONE VERIFIED THE RECALLS IS NEW IS IRRELEVANT. THEY NEED TO UPDATE THEIR PROCESS AND SYSTEM, AS I WAS TOLD THE VERIFICATION WAS DONE IN THEIR SYSTEM, NOT NHTSAS WEBSITE. SECONDLY, GIVEN THE AMOUNT OF TIME THAT HAS ELAPSED SINCE THE INITIAL RECALL, I HAVE TO WAIT AN ADDITIONAL SIX MONTHS FOR REPAIR, AND THE PARTS MAY NOT EVEN BE AVAILABLE THEN, I WAS TOLD. THAT IS UNACCEPTABLE.

03/15/2019
Components: AIR BAGS
Incident Date: 02/09/2016
Crash: No
Fire: No
Vehicle Identification Number: WDCGG8HB1CF******
Summary

TL* TAKATA RECALL. THE CONTACT OWNS A 2012 MERCEDES-BENZ GLK350W4. THE CONTACT RECEIVED AN UNKNOWN RECALL NOTIFICATION REGARDING THE AIR BAGS. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. MERCEDES-BENZ OF WEST CHESTER (5897 MUHLHAUSER RD, WEST CHESTER TOWNSHIP, OH 45069, (513) 870-1000) WAS CONTACTED AND CONFIRMED THAT THE PARTS WERE NOT AVAILABLE FOR THE RECALL REMEDY. THE MANUFACTURER WAS NOT MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.

03/12/2019
Components: AIR BAGS
Incident Date: 01/18/2017
Crash: No
Fire: No
Vehicle Identification Number: WDCGG5GB0CF******
Summary

TL* TAKATA RECALL. THE CONTACT OWNS A 2012 MERCEDES-BENZ GLK350. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBERS: 17V017000 (AIR BAGS) AND 16V081000 (AIR BAGS). THE CONTACT CALLED MERCEDES-BENZ OF VIRGINIA BEACH AT 757-499-3771 (LOCATED AT 4949 VIRGINIA BEACH BLVD, VIRGINIA BEACH, VA 23462) AND WAS INFORMED THAT THE PARTS WERE NOT AVAILABLE. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE AND WAS NOT ABLE TO CONFIRM WHEN THE PARTS WERE TO BECOME AVAILABLE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE FOR BOTH CAMPAIGNS.

03/11/2019
Components: AIR BAGS
Incident Date: 02/14/2016
Crash: No
Fire: No
Vehicle Identification Number: WDCGG8HB5CF******
Summary

TL* TAKATA RECALL. THE CONTACT OWNS A 2012 MERCEDES-BENZ GLK350. THE CONTACT STATED THAT NHTSA CAMPAIGN NUMBER: 16V081000 (AIR BAGS) EXCEEDED A REASONABLE AMOUNT OF TIME FOR REPAIR. THE CONTACT RECEIVED THE RECALL NOTICE IN FEBRUARY OF 2016. THE CONTACT CALLED MERCEDES-BENZ OF LYNNWOOD (17800 WA-99 LYNNWOOD, WA 98037) AND THE MANUFACTURER AND WAS INFORMED THAT THE PARTS WERE UNAVAILABLE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.

03/11/2019
Components: AIR BAGS
Incident Date: 02/09/2016
Crash: No
Fire: No
Vehicle Identification Number: WDCGG8HBXCF******
Summary

TL* TAKATA RECALL. THE CONTACT OWNS A 2012 MERCEDES-BENZ GLK350W4. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBERS: 16V081000 (AIR BAGS) AND 19V010000 (AIR BAGS). THE CONTACT CALLED MERCEDES-BENZ OF ORLAND PARK AT 708-460-0400 (LOCATED AT 8430 W 159TH ST, ORLAND PARK, IL 60462) AND WAS INFORMED THAT THE PARTS WERE NOT AVAILABLE. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE AND WAS NOT ABLE TO CONFIRM WHEN THE PARTS WERE TO BECOME AVAILABLE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE FOR BOTH RECALLS.

03/11/2019
Components: AIR BAGS
Incident Date: 03/21/2016
Crash: No
Fire: No
Vehicle Identification Number: WDCGG8HB5CF******
Summary

TL* TAKATA RECALL. THE CONTACT OWNS A 2012 MERCEDES-BENZ GLK350. THE CONTACT RECEIVED A RECALL NOTIFICATION FOR NHTSA CAMPAIGN NUMBER: 16V081000 (AIR BAGS) AND STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME TO REPAIR THE VEHICLE. THE DEALER (MERCEDES-BENZ OF SHREWSBURY, 760 BOSTON TPK, SHREWSBURY, MA 01545) CONFIRMED THAT PARTS WERE NOT AVAILABLE TO PERFORM THE RECALL REPAIRS. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE. *TT*JB

03/07/2019
Components: AIR BAGS
Incident Date: 03/01/2012
Crash: No
Fire: No
Vehicle Identification Number: WDCGG8HB1CF******
Summary

TL* THE CONTACT OWNS A 2012 MERCEDES-BENZ GLK350W4. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 16V081000 (AIR BAGS). THE PARTS TO DO THE REPAIR WERE UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. MERCEDES-BENZ OF GOLDENS BRIDGE (321 NY-22, GOLDENS BRIDGE, NY 10526, (914) 232-8122) WAS CONTACTED AND CONFIRMED THAT THE PARTS WERE NOT AVAILABLE FOR THE RECALL REMEDY. THE MANUFACTURER WAS NOT MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.

03/04/2019
Components: AIR BAGS
Incident Date: 02/01/2019
Crash: No
Fire: No
Vehicle Identification Number: WDCGG8HB5CF******
Summary

MY VEHICLES RECALLS QTY OF 4 HAVE NOT BEEN ADDRESSED BY THE DEALERSHIP OR MERCEDEZ BENZ . THESE ARE SERIOUS SAFETY CONCERNS. I WILL ALSO BE CONTACTING THE GOVERNOR OF OHIO ALONG WITH STATE REPRESENTATIVE IF THIS MATTER IS NOT RESOLVED WITHIN 30DAYS. SINCERELY [XXX] INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6). *CC *TR

03/04/2019
Components: AIR BAGS
Incident Date: 01/04/2017
Crash: No
Fire: No
Vehicle Identification Number: WDCGG8HBXCF******
Summary

TL* TAKATA RECALL. THE CONTACT OWNS A 2012 MERCEDES-BENZ GLK350. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 16V081000 (AIR BAGS) AND MANUFACTURER RECALL NUMBER: 2019010001 (AIR BAGS). THE PARTS NEEDED FOR THE REPAIR WERE NOT AVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE CONTACT CALLED MERCEDES-BENZ OF BELLEVUE (LOCATED AT 11850 BEL-RED RD, BELLEVUE, WA 98005, (425) 249-7391) AND WAS INFORMED THAT THE PART WAS NOT AVAILABLE. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOT MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE FOR MANUFACTURER RECALL NUMBER: 2019010001 (AIR BAGS) AND PARTS DISTRIBUTION DISCONNECT FOR NHTSA CAMPAIGN NUMBER: 16V081000 (AIR BAGS).

02/20/2019
Components: AIR BAGS
Incident Date: 05/02/2016
Crash: No
Fire: No
Vehicle Identification Number: WDCGG8HB5CF******
Summary

THIS VEHICLE SAFETY COMPLAINT IS REALLY A NOTIFICATION OF LAWLESSNESS. I WAS NOTIFIED IN MAY 2016 OF THE AIR BAG RECALL. IT'S NOW BEEN 3 YRS AND I CONTINUE TO DRIVE A VEHICLE KNOWN TO HAVE A DEFECTIVE TAKATA AIRBAG. AN AIRBAG THAT "UNDER CERTAIN CIRCUMSTANCES DURING A CRASH THAT NECESSITATES FRONTAL AIRBAG DEPLOYMENT, THE DEFECT IN YOUR PASSENGER-SIDE AIRBAG INFLATOR MAY CAUSE HE AIRBAG TO EXPLODE.........RESULTING IN SHARP METAL FRAGMENTS STRIKING THE FRONT PASSENGER OR OTHER OCCUPANTS, POSSIBLY CAUSING SERIOUS INJURY OR DEATH"!! I THINK 3 YRS WAITING FOR THIS POTENTIAL DISASTER IS RIDICULOUS, LAWLESS AND NEEDS TO BE ADDRESSED. MY LOCAL MERCEDES DEALER POINTS THE FINGER TO MERCEDES AND DOES NOT BELIEVE REMOVING A POTENTIALLY FATAL AIRBAG IS AN OPTION. AN JUST TODAY I RECEIVE YET ANOTHER LETTER STATING REPLACEMENT PARTS ARE NOT YET AVAILABLE. SERIOUSLY? 3 YRS LATER? REPAIRS ARE PRIORITIZED ACCORDING TO "RISK FACTORS". EVERYONE INVOLVED WITH THIS RECALL BEST PRAY I DO NOT GET INTO AN ACCIDENT AS THE LAW SUIT WILL BE AMAZING!

02/13/2019
Components: AIR BAGS
Incident Date: 02/23/2016
Crash: No
Fire: No
Vehicle Identification Number: WDCGG5GB0CF******
Summary

THE RECALL WAS ISSUED IN FEBRUARY OF 2016 AND IS STILL UNRESOLVED.

02/12/2019
Components: AIR BAGS
Incident Date: 02/15/2016
Crash: No
Fire: No
Vehicle Identification Number: WDCGG8HB2CF******
Summary

TL* TAKATA RECALL. THE CONTACT OWNS A 2012 MERCEDES-BENZ GLK350. THE CONTACT RECEIVED A RECALL NOTIFICATION FOR NHTSA CAMPAIGN NUMBERS: 16V081000 (AIR BAGS) AND TBD (AIR BAGS). THE CONTACT STATED THAT THE MANUFACTURER FAILED TO REPAIR THE VEHICLE WITHIN A REASONABLE AMOUNT OF TIME. MERCEDES-BENZ OF NOVI (39500 GRAND RIVER AV, NIVI, MI 48375) CONFIRMED THAT PARTS WERE NOT AVAILABLE TO PERFORM THE RECALL REPAIR. THE MANUFACTURER WAS NOT MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.

02/08/2019
Components: AIR BAGS
Incident Date: 02/09/2016
Crash: No
Fire: No
Vehicle Identification Number: WDCGG5GBXCF******
Summary

TAKATA RECALL WE WERE NOTIFIED OF THIS RECALL NEARLY THREE YEARS AGO. THERE HAS BEEN NO MOVEMENT ON A REPAIR. THIS IS ABSURD, WE HAVE ACTUALLY BEEN NOTIFIED THAT OUR TWO MERCEDES VEHICLES THAT ARE AFFECTED BY THIS RECALL, HAVE BEEN DROPPED IN PRIORITY FOR A REPAIR.

02/08/2019
Components: AIR BAGS
Incident Date: 02/08/2019
Crash: No
Fire: No
Vehicle Identification Number: WDCGG8HB0CF******
Summary

TAKATA RECALL I WAS FIRST NOTIFIED OF THIS RECALL (NHTSA #16V081) IN 2016 AND HAVE RECEIVED A NUMBER OF MAILERS IN THE MAIL THROUGH THE YEARS. IT IS NOW 2019 AND I'VE SINCE MOVED TO THREE DIFFERENT STATES SINCE AND THERE IS YET TO BE A REMEDY. EVERY TIME I TAKE THE CAR IN TO BE SERVICED I HAVE ASKED WHEN THE FIX COULD BE COMPLETED BUT AM ALWAYS TOLD IT IS NOT YET KNOWN. SO I'VE BEEN DRIVING A POTENTIALLY DANGEROUS VEHICLE FOR GOING ON 3 YEARS WITH NO FIX IN SIGHT. ALL I WOULD LIKE TO KNOW IS WHEN I CAN EXPECT A FIX.

02/07/2019
Components: AIR BAGS
Incident Date: 02/06/2019
Crash: No
Fire: No
Vehicle Identification Number: WDCGG8HB1CF******
Summary

TAKATA RECALL! WE HAVE BEEN RECEIVING LETTERS IN THE MAIL FOR OVER TWO YEARS ABOUT THIS RECALL AND HOW DANGEROUS AND LIFE THREATENING THIS PROBLEM IS WITH THE DRIVER SIDE AND PASSENGER SIDE AIRBAGS. WE RECEIVED ANOTHER ONE YESTERDAY STATING THAT THE REMEDY IS STILL NOT AVAILABLE. KNOWING THIS, KEEPS US FROM DRIVING IT LONG DISTANCES AND ON HIGHWAYS UNLESS IT IS ABSOLUTELY NECESSARY. IT SEEMS THERE HAS BEEN A ADEQUATE AMOUNT OF TIME TO RESOLVE THIS PROBLEM, BEING AS IT IS LIFE THREATENING. SO, WHAT IS TAKING SO LONG?

02/07/2019
Components: AIR BAGS
Incident Date: 12/01/2017
Crash: No
Fire: No
Vehicle Identification Number: WDCGG5GB6CF******
Summary

TL* TAKATA RECALL. THE CONTACT OWNS A 2012 MERCEDES-BENZ GLK350. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBERS: 17V017000 (AIR BAGS) AND 16V081000 (AIR BAGS). THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIRS. MERCEDES-BENZ OF HONOLULU (818 KAPIOLANI BLVD, HONOLULU, HI 96813, (808) 592-5600) WAS CONTACTED AND CONFIRMED THAT THE PARTS WERE NOT AVAILABLE. THE MANUFACTURER WAS NOT MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.

02/04/2019
Components: AIR BAGS
Incident Date: 08/01/2016
Crash: No
Fire: No
Vehicle Identification Number: WDCGG5GB2CF******
Summary

TL* TAKATA RECALL. THE CONTACT OWNS A 2012 MERCEDES-BENZ GLK350. THE CONTACT STATED THAT THE MANUFACTURER FAILED TO PROVIDE THE PART WITHIN A REASONABLE TIME FRAME CONCERNING MANUFACTURER RECALL NUMBER: 201901001 (AIR BAGS). THE CONTACT WANTED TO SCHEDULE A REPAIR APPOINTMENT FOR OVER THREE YEARS, BUT WAS UNABLE TO DETERMINE WHEN AN AUTHORIZED DEALER WOULD RECEIVE THE PART. THE CONTACT RECEIVED SEVERAL LETTERS FROM THE MANUFACTURER OVER TWO YEARS AGO INDICATING THAT THE PART WAS NOT AVAILABLE. THE CONTACT WAS INFORMED THAT THE PART WAS ON A NATIONAL BACK ORDER. A LOANER VEHICLE WAS NOT OFFERED. THE MANUFACTURER WAS CONTACTED. THE CONTACT HAD NOT EXPERIENCED A FAILURE.BF

02/03/2019
Components: AIR BAGS
Incident Date: 05/19/2016
Crash: No
Fire: No
Vehicle Identification Number: WDCGG5GBXCF******
Summary

ON MAY 2016 I'VE RECEIVED A SAFETY RECALL NOTICE #16V081. THEN RECEIVED RECALL #17V017 IN MARCH 2017. IT IS NOW FEBRUARY 2019. I'M STILL WAITING. IF THIS IS A SAFETY ISSUE IT'S TAKING WAY TOO LONG. HELP.

01/14/2019
Components: AIR BAGS
Incident Date: 02/01/2016
Crash: No
Fire: No
Vehicle Identification Number: WDCGG8HB2CF******
Summary

TL* TAKATA RECALL. THE CONTACT OWNS A 2012 MERCEDES-BENZ GLK350. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 16V081000 (AIR BAGS). THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. MERCEDES-BENZ OF HUNTINGTON (1103 E JERICHO TURNPIKE, HUNTINGTON, NY 11743, (855) 778-7374) WAS CONTACTED AND CONFIRMED THAT THE PARTS WERE NOT AVAILABLE FOR THE RECALL REMEDY. THE MANUFACTURER WAS NOT MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.

01/07/2019
Components: AIR BAGS
Incident Date: 02/09/2015
Crash: No
Fire: No
Vehicle Identification Number: WDCGG5GBXCF******
Summary

I HAVE BEEN WAITING OVER 3 YEARS FOR MERCEDES BENZ TO REPAIR MY TAKATA AIRBAG RECALL. EACH TIME I CALL THE LOCAL DEALERSHIP THEY INFORM ME THEY DO NOT HAVE ENOUGH PARTS TO FIX MY VEHICLE AND HAVE TO WORK ON THE OLDER VEHICLES FIRST. THE LAST TIME I CALLED MY LOCAL DEALERSHIP I WAS TOLD IT COULD BE MARCH 2019 WHICH WILL BE APPROXIMATELY 4 YEARS I HAVE BEEN WAITING AND CONTINUING TO HAVE TO DRIVE A DEFECTIVE AND DANGEROUS CAR. I DONT HAVE A CHOICE, I HAVE TO GO TO THE DOCTOR DUE TO DISABILITIES AND ALSO LOST MY JOB. IT JUST DOES NOT SEEM FAIR THAT I BOUGHT A CAR AS REPUTABLE AS A MERCEDES BENZ AND NOW I HAVE TO DRIVE IT DEFECTIVELY FOR OVER 3 YEARS. IN FLORIDA, WHERE I LIVE, I HAVE READ THE POSSIBILITY OF RUPTURE IN THE AIRBAG IS GREATER DUE TO THE HUMIDITY. DO I HAVE TO DIE BEFORE SOMETHING IS DONE?

11/26/2018
Components: AIR BAGS
Incident Date: 01/18/2017
Crash: No
Fire: No
Vehicle Identification Number: WDCGG5GB1CF******
Summary

TL* TAKATA RECALL. THE CONTACT OWNS A 2012 MERCEDES-BENZ GLK350. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBERS: 17V017000 (AIR BAGS) AND 16V081000 (AIR BAGS). THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. MERCEDES-BENZ OF SACRAMENTO (1810 HOWE AVE, SACRAMENTO, CA 95825, (888) 479-0451) WAS CONTACTED AND CONFIRMED THAT THE PARTS WERE NOT AVAILABLE FOR THE RECALL REMEDY. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.

11/16/2018
Components: AIR BAGS
Incident Date: 01/01/2018
Crash: No
Fire: No
Vehicle Identification Number: WDCGG5GB1CF******
Summary

TL* TAKATA RECALL. THE CONTACT OWNS A 2012 MERCEDES-BENZ GLK350. THE CONTACT RECEIVED RECALL NOTICES FOR NHTSA CAMPAIGN NUMBERS: 16V081000 (AIR BAGS) AND 17V017000 (AIR BAGS). THE PARTS TO DO THE REPAIR WERE UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME. THE DEALER WAS NOT CONTACTED. THE CONTACT WAS CONCERNED FOR HIS SAFETY AFTER RECEIVING AN UPDATE LETTER IN THE MAIL IN JANUARY OF 2018, INDICATING THAT THE PARTS WERE STILL NOT AVAILABLE. THE CONTACT CALLED THE MANUFACTURER, BUT DID NOT SPEAK WITH A REPRESENTATIVE DUE TO THE LONG WAIT TIME. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.

11/16/2018
Components: AIR BAGS
Incident Date: 01/18/2017
Crash: No
Fire: No
Vehicle Identification Number: WDCGG5GB1CF******
Summary

TL* TAKATA RECALL. THE CONTACT OWNS A 2012 MERCEDES-BENZ GLK350. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBERS: 17V017000 (AIR BAGS) AND 16V081000 (AIR BAGS). THE CONTACT CALLED AN UNKNOWN DEALER, BUT NO ONE ANSWERED THE PHONE. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE AND WAS NOT ABLE TO CONFIRM WHEN THE PARTS WERE TO BECOME AVAILABLE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE FOR BOTH CAMPAIGN NUMBERS.

10/21/2018
Components: AIR BAGS
Incident Date: 10/16/2013
Crash: No
Fire: No
Vehicle Identification Number: WDCGG5GB3CF******
Summary

I HAVE BEEN WAITING FOR THE AIRBAGS IN MY CAR TO BE REPLACED FOR THE PAST SEVERAL YEARS. IT IS UNREASONABLE FOR ME TO HAVE THE RECALL FOR SO MANY YEARS AND THAT MERCEDES IS UNABLE TO COMPLETE THE REPAIR. OTHER BRANDS HAVE BEEN A LOT MORE RESPONSIVE CONCERNING THE AIRBAGS.

10/04/2018
Components: AIR BAGS
Incident Date: 05/03/2016
Crash: No
Fire: No
Vehicle Identification Number: WDCGG8HB1CF******
Summary

TAKATA RECALL ALMOST 3 YEARS AND NO ACTION

09/27/2018
Components: AIR BAGS
Incident Date: 01/01/2017
Crash: No
Fire: No
Vehicle Identification Number: WDCGG5GB5CF******
Summary

TL* TAKATA RECALL. THE CONTACT OWNS A 2012 MERCEDES-BENZ GLK350. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBERS: 17V017000 AND 16V081000 (AIR BAGS). THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE CONTACT CALLED THE LOCAL DEALER (MERCEDES-BENZ OF CHARLOTTESVILLE, 1381 RICHMOND RD, CHARLOTTESVILLE, VA 22911, (833) 335-1895) AND WAS INFORMED THAT THE PARTS WERE NOT AVAILABLE. THE MANUFACTURER WAS CONTACTED AND STATED THAT THE PARTS WOULD BECOME AVAILABLE IN SEPTEMBER OF 2019. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.

09/20/2018
Components: POWER TRAIN
Incident Date: 09/15/2018
Crash: No
Fire: No
Vehicle Identification Number: WDCGG8HB7CF******
Summary

TL* THE CONTACT OWNS A 2012 MERCEDES-BENZ GLK350. WHILE DRIVING 30 MPH, THE DRIVE TRAIN FAILED AND THERE WAS A TEMPORARY LOSS OF POWER. THE CONTACT WAS ABLE TO RESTART THE VEHICLE AND HAD IT TOWED TO AN INDEPENDENT MECHANIC. THE INDEPENDENT MECHANIC DIAGNOSED THAT THE DRIVE TRAIN WAS FAULTY AND NEEDED TO BE REPLACED. THE VEHICLE WAS PARTIALLY REPAIRED AND AN APPOINTMENT WAS SCHEDULED TO COMPLETE THE REPAIR. A DEALER AND THE MANUFACTURER WERE NOT MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS 84,008.

09/17/2018
Components: AIR BAGS
Incident Date: 01/18/2018
Crash: No
Fire: No
Vehicle Identification Number: WDCGG5GB3CF******
Summary

TL* TAKATA RECALL. THE CONTACT OWNS A 2012 MERCEDES-BENZ GLK350. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBERS: 17V017000 AND 16V081000 (AIR BAGS); HOWEVER, THE PARTS NEEDED FOR THE REPAIR WERE NOT AVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE VEHICLE WAS TAKEN TO PENSKE MERCEDES-BENZ OF WEST COVINA (LOCATED AT 2010 E GARVEY AVE S, WEST COVINA, CA 91791, (866) 293-7065), BUT THE PARTS WERE NOT AVAILABLE FOR THE REPAIR. THE MANUFACTURER WAS NOTIFIED AND DID NOT ASSIST. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.

08/30/2018
Components: AIR BAGS
Incident Date: 08/30/2018
Crash: No
Fire: No
Vehicle Identification Number: WDCGG8HB0CF******
Summary

TL* TAKATA RECALL. THE CONTACT OWNS A 2012 MERCEDES-BENZ GLK350. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 17V017000 (AIR BAGS); HOWEVER, THE PARTS WERE NOT AVAILABLE. MERCEDES-BENZ OF SALT LAKE CITY (575 S STATE ST, SALT LAKE CITY, UT 84111, 801-257-3000) WAS CONTACTED AND CONFIRMED THAT PARTS WERE NOT AVAILABLE. THE MANUFACTURER ALSO INFORMED THE CONTACT THAT THE PARTS WERE NOT AVAILABLE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.

08/27/2018
Components: AIR BAGS
Incident Date: 05/02/2016
Crash: No
Fire: No
Vehicle Identification Number: 1WGBF2FEXCA******
Summary

TL* TAKATA RECALL. THE CONTACT OWNS A 2012 MERCEDES-BENZ GLK350. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 17V017000 (AIR BAGS); HOWEVER, THE PARTS TO DO THE REPAIR WERE UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. MERCEDES-BENZ OF ROCKLIN (4747 GRANITE DR, ROCKLIN, CA) WAS CONTACTED AND CONFIRMED THAT THE PARTS WERE NOT AVAILABLE FOR THE RECALL REMEDY. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE AND WAS NOT ABLE TO CONFIRM WHEN THE PARTS WERE TO BECOME AVAILABLE. THE CONTACT WAS ALSO INFORMED THAT THE NHTSA HAD FULL CONTROL OF THE RECALL. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.

08/25/2018
Components: AIR BAGS
Incident Date: 08/18/2018
Crash: No
Fire: No
Vehicle Identification Number: WDCGG8HB9CF******
Summary

THIS CAR HAVE TWO AIR BAGS SAFETY RECALL I HAVE TRY TO REPORT MY CAR THRU MERCEDES-BENZ INTERNET SITE. BUT GET NO ANSWER.

08/20/2018
Components: AIR BAGS
Incident Date: 06/01/2016
Crash: No
Fire: No
Vehicle Identification Number: WDCGG8HBXCF******
Summary

TAKATA RECALL. I HAVE BEEN DRIVING MY VEHICLE WITH A POTENTIALLY FATAL DRIVER SIDE AIRBAG FOR OVER 2 YEARS. WE WERE TOLD IT WOULD BE 2018 WHEN WE WOULD HAVE A FIX BACK IN 2016. WE ARE NOW WELL INTO 2018 WITH NO WORD AS TO WHEN WE WILL HAVE A FIX. THIS IS RIDICULOUS, I HAVE TO DRIVE LATE HOURS AND FAR DISTANCE TO WORK AND IT IS EXTREMELY DANGEROUS TO NOT HAVE APPROPRIATE AIRBAGS.

08/14/2018
Components: FUEL/PROPULSION SYSTEM
Incident Date: 06/05/2018
Crash: No
Fire: No
Vehicle Identification Number: WDCGG5GB6CF******
Summary

THE GLK SMELLS LIKE GAS ANY TIME IT'S FUELED UP. I NEVER TOP IT OFF BECAUSE IF I DO, IT LEAKS FUEL UNTIL I GET DOWN TO 3/4 OF A TANK. I TOOK IT IN TO GET LOOKED AT AND THE DEALERSHIP WARRANTY DEPT. TOLD ME MY VIN NUMBER WAS NOT ONE OF THE ONES AFFECTED BY THE SAMEEXAT TYPE OF FUEL LEAK AS OTHERS IN THE RECALL! I AM SORRY THAT I EVER BOUGHT THIS VEHICLE, I WILL NEVER BUY MERCEDES-BENZ AGAIN1

07/20/2018
Components: AIR BAGS
Incident Date: 07/13/2017
Crash: No
Fire: No
Vehicle Identification Number: WDCGG8HB4CF******
Summary

TL* TAKATA RECALL. THE CONTACT OWNS A 2012 MERCEDES-BENZ GLK350. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 17V017000 (AIR BAGS); HOWEVER, THE PARTS TO DO THE REPAIR WERE UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE DEALER (DEMAROIS BUICK GMC MERCEDES-BENZ, 3115 W BROADWAY ST, MISSOULA, MT 59808, (406) 721-4000) WAS CONTACTED AND CONFIRMED THAT THE PARTS WERE NOT AVAILABLE FOR THE RECALL REMEDY. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE AND WAS NOT ABLE TO CONFIRM WHEN THE PARTS WERE TO BECOME AVAILABLE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.

07/05/2018
Components: AIR BAGS
Incident Date: 02/11/2016
Crash: No
Fire: No
Vehicle Identification Number: WDCGG5GBXCF******
Summary

TL* TAKATA RECALL. THE CONTACT OWNS A 2012 MERCEDES-BENZ GLK350. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBERS: 16V081000 (AIR BAGS) AND 17V017000 (AIR BAGS); HOWEVER, THE PARTS TO DO THE REPAIRS WERE UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIRS. THE DEALER (MERCEDES-BENZ OF GAINESVILLE, 4000 N MAIN ST, GAINESVILLE, FL 32609, (352)-332-7571) WAS CONTACTED AND CONFIRMED THAT THE PARTS WERE NOT AVAILABLE FOR THE RECALL REMEDIES. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE. *TT

06/29/2018
Components: AIR BAGS
Incident Date: 01/04/2018
Crash: No
Fire: No
Vehicle Identification Number: WDCGG8HB3CF******
Summary

TL* TAKATA RECALL. THE CONTACT OWNS A 2012 MERCEDES-BENZ GLK350. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBERS: 17V017000 (AIR BAGS) AND 16V081000 (AIR BAGS); HOWEVER, THE PARTS NEEDED FOR THE REPAIRS WERE NOT AVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIRS. THE DEALER WAS NOT CONTACTED. THE MANUFACTURER WAS NOTIFIED AND INFORMED THE CONTACT THAT THE PARTS WOULD BECOME AVAILABLE IN 2019. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE. **TR *TR

06/26/2018
Components: AIR BAGS
Incident Date: 06/26/2018
Crash: No
Fire: No
Vehicle Identification Number: WDCGG8HB3CF******
Summary

TAKATA RECALL THIS IS TAKING WAY TOO LONG. YEARS. THE MB DEALER HAS NO INFORMATION ON WHEN A REMEDY IS AVAILABLE. IN MY MIND MB IS DRAGGING THEIR FEET, THEY SHOULD BE TAKEN TO TASK.

06/14/2018
Components: FUEL/PROPULSION SYSTEM
Incident Date: 12/15/2016
Crash: No
Fire: No
Vehicle Identification Number: WDCGG5GB4CF******
Summary

SINCE NEW THE GLK WOULD SMELL LIKE GAS ANY TIME YOU FUELED UP. I NEVER TOPPED IT OFF BECAUSE THE DEALER TOLD ME THAT MAY BE A REASON YOU SMELL THE FUEL. I TOOK IT IN TO GET LOOKED AT AN THEY TOLD ME IT'S COMMON IT'S JUST THE EVAP SYSTEM WORKING. THAT'S FINE BUT AFTER A FEW YEARS ANYTIME I FILLED UP I NOTICED IT WOULD START LEAKING ONTO MY GARAGE FLOOR. I TOOK IT IN TO THE DEALER AND THEY TOLD ME IT'S OUT OF WARRANTY BY A MONTH AN THIS WOULD COST OVER A THOUSAND TO GET FIXED. I TOLD THEM I READ THAT A LOT OF MB ARE GETTING RECALLED DUE TO THE FUEL LEAK. AND THEY TOLD ME MINE IS NOT ONE OF THEM. IT'S SO FRUSTRATING TO BUY A CAR BRAND NEW AN HAVE FUEL LEAKING OUT OF UR GAS TANK. I HAVE TO FILL UP TO 3/4 OF THE TANK TO KEEP IT FROM LEAKING. I'VE BEEN DOING THAT FOR ALMOST 2 YEARS NOW.

05/24/2018
Components: AIR BAGS
Incident Date: 01/01/2016
Crash: No
Fire: No
Vehicle Identification Number: WDCGG8HB6CF******
Summary

TAKATA RECALL. THE AIRBAG REPLACEMENT SITUATION HAS BEEN GOING ON FOR OVER 2 YEARS WITHOUT A REMEDY. THIS IS UNACCEPTABLE AS I HAVE TROUBLE SELLING MY VEHICLE RIGHT NOW BECAUSE OF THIS. AUTOMAKERS SHOULD BE HELD ACCOUNTABLE FOR SELLING A CAR WITH A DEFECTIVE AIRBAG AS WELL AND SHOULD BE ABLE TO OFFER MONEY COMPENSATION TO PURCHASE THE CARS BACK OR SOMETHING ALONG THOSE LINES. BEING STUCK WITH AN UNSELLABLE CAR IS VERY FRUSTRATING. A REMEDY SHOULD HAVE BEEN FOUND FOR THIS ALREADY AFTER 2 YEARS. PLEASE LET ME KNOW IF THERE ARE ANY SOLUTIONS AVAILABLE FOR ME. THANK YOU, FREDERIC

05/23/2018
Components: AIR BAGS
Incident Date: 03/16/2016
Crash: No
Fire: No
Vehicle Identification Number: WDCGG5GB3CF******
Summary

TL* TAKATA RECALL. THE CONTACT OWNS A 2012 MERCEDES-BENZ GLK350. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBERS: 17V017000 (AIR BAGS) AND 16V081000 (AIR BAGS); HOWEVER, THE PARTS TO DO THE REPAIRS WERE UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIRS. THE VEHICLE WAS TAKEN TO MERCEDES-BENZ OF PLANO (6455 DALLAS PKWY, PLANO, TX 75024, (972) 212-5874) WHERE IT WAS CONFIRMED THAT THE PARTS WERE NOT AVAILABLE FOR THE RECALL REMEDY. THE MANUFACTURER WAS NOT MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.

04/14/2018
Components: AIR BAGS
Incident Date: 04/14/2018
Crash: No
Fire: No
Vehicle Identification Number: WDCGG5GB7CF******
Summary

"TAKATA RECALL" I CAN NOT GET AN APPOINTMENT WITH MY MERCEDES BENZ DEALER, TO HAVE MY RECALLED AIRBAG REPLACE. THEY SAID THEY ARE WORKING ON OTHER MODELS AND STATING THAT THEY DO NOT HAVE THE PARTS FOR MY VEHICLE. WHEN I ASKED SIX MONTHS AGO ABOUT A REPLACEMENT AIRBAG, THE SERVICE REPRESENTATIVE ACTING ASKS IF IT WAS NOT A BIG DEAL, JUST STANDARD PROCEDURES. TYSINGER MOTOR CO 2712 MAGRUDER BLVD HAMPTON VA

04/08/2018
Components: AIR BAGS
Incident Date: 04/08/2018
Crash: No
Fire: No
Vehicle Identification Number: WDCGG5GB6CF******
Summary

TAKATA RECALL - MY WIFE IS ON THE ROAD FOR HER WORK AND THERE IS NO RESOLUTION AS OF YET REGARDING THE REPAIR. WHY IS THERE A DELAY? NOTIFICATION WAS SENT TO US IN 2016 BUT NO PARTS AVAILABLE !!! PLEASE HELP !!

01/16/2018
Components: AIR BAGS
Incident Date: 10/01/2017
Crash: No
Fire: No
Vehicle Identification Number: WDCGG5GB0CF******
Summary

TAKATA RECALL

01/05/2018
Components: AIR BAGS
Incident Date: 02/11/2016
Crash: No
Fire: No
Vehicle Identification Number: WDCGG8HB0CF******
Summary

TL* THE CONTACT OWNS A 2012 MERCEDES-BENZ GLK350. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBERS: 16V081000, 17V017000 (AIR BAGS). THE PARTS TO DO THE REPAIR WERE UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE LOCAL DEALER WAS NOT CONTACTED. THE MANUFACTURER WAS NOT NOTIFIED OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE. *BF *TR

01/03/2018
Components: AIR BAGS
Incident Date: 02/01/2016
Crash: No
Fire: No
Vehicle Identification Number: WDCGG5GB8CF******
Summary

TAKATA RECALLS I HAVE BEEN GETTING REPEATED LETTERS REGARDING THE RECALL OF THE AIRBAGS IN MY GLK350. EACH NOTICE DELAYS THE CORRECTION FOR ANOTHER YEAR. WHAT CAN I DO TO GET THE PROBLEM FIXED IN A MORE TIMELY MANNER?

12/31/2017
Components: VISIBILITY/WIPER
Incident Date: 12/16/2017
Crash: No
Fire: No
Vehicle Identification Number: WDCGG8HBXCF******
Summary

I WAS DRIVING WITH MY HEAT ON IN COLD WEATHER. I WAS IN MOTION WHEN I HEARD A LOUD POP. I WAS ON ROUTE 1 TRAVELING STRAIGHT ON THE ROAD. AT FIRST I THOUGHT IT WAS MY WINDSHIELD. THEN I HEARD A CRACKLING SOUND ABOVE ME. THE WHOLE FRONT PANEL SUNROOF NOW LOOKED LIKE CRACKLE GLASS. WHEN I GOT HOME I LOOKED TO SEE IF SOMETHING HAD HIT THE SUNROOF BUT NOTHING HAD. WHEN I CONTACTED MY MERECEDES DEALERSHIP THEY WOULD NOT ACKNOWLEDGE THERE WAS A PROBLEM EVEN THOUGH I HAD TOLD THEM WHAT THE MERCEDES BLOGS WERE SAYING. I HAD THE DEALERSHIP REPLACE THE SUNROOF. THE PANEL COST $1131.20 PLUS LABOR $402.50.

12/29/2017
Components: AIR BAGS
Incident Date: 02/01/2016
Crash: No
Fire: No
Vehicle Identification Number: WDCGG8HB0CF******
Summary

TL* TAKATA RECALL. THE CONTACT OWNS A 2012 MERCEDES-BENZ GLK350W4. THE CONTACT STATED THAT NHTSA CAMPAIGN NUMBER: 16V081000 (AIR BAGS) EXCEEDED A REASONABLE AMOUNT OF TIME FOR REPAIR. THE DEALER (MERCEDES-BENZ OF OAKLAND, 2915 BROADWAY, OAKLAND, CA 94611) STATED THAT THE PARTS WERE UNAVAILABLE FOR THE REPAIR. THE MANUFACTURER WAS NOT CONTACTED. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.

12/27/2017
Components: AIR BAGS
Incident Date: 12/27/2017
Crash: No
Fire: No
Vehicle Identification Number: WDCGG5GB8CF******
Summary

COMPLAINTS INVOLVING TAKATA INFLATORS: PLEASE TYPE "TAKATA RECALL" AT THE BEGINNING OF YOUR COMPLAINT DESCRIPTION BELOW.

12/26/2017
Components: AIR BAGS
Incident Date: 12/26/2017
Crash: No
Fire: No
Vehicle Identification Number: WDCGG8HB6CF******
Summary

TAKATA AIRBAG RECALL. MARIN MERCEDES BENZ DEALER IN SAN RAFAEL CA WILL NOT REPLACE AIRBAG SINCE I WAS FIRST NOTIFIED BECAUSE MERCEDES BENZ CORPORATE OFFICE HAS NOT SENT THE PARTS TO THE DEALER. MOST RECENT CALL TO DEALER WAS MADE 12/26/2017.

12/26/2017
Components: AIR BAGS
Incident Date: 12/26/2017
Crash: No
Fire: No
Vehicle Identification Number: WDCGG5GB3CF******
Summary

TL* TAKATA RECALL. THE CONTACT OWNS A 2012 MERCEDES-BENZ GLK350. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBERS: 16V081000 (AIR BAGS) AND 17V017000 (AIR BAGS). THE PARTS TO DO THE REPAIRS WERE UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIRS. THE DEALER (FLETCHER JONES MOTORCARS, 3300 JAMBOREE RD, NEWPORT BEACH, CA 92660 (949) 718-3000) WAS CONTACTED AND CONFIRMED THAT THE PARTS WERE NOT AVAILABLE FOR THE RECALL REPAIRS. THE MANUFACTURER WAS NOT MADE AWARE OF THE ISSUE. THE CONTACT RECEIVED A POSTCARD FROM TK HOLDINGS, ALERTING HIM THAT TAKATA FILED FOR BANKRUPTCY. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.

12/20/2017
Components: AIR BAGS
Incident Date: 12/20/2017
Crash: No
Fire: No
Vehicle Identification Number: WDCGG5GB6CF******
Summary

TAMARA RECALL : MERCEDES BENZ FAILING TO REPLACE IN A TIMELY MANNER AS IT HAS BEEN OVER 2 YEARS SINCE I WAS MADE AWARE OF THE DANGEROUS AIRBAGS AND NO URGENCY RESPONSE IN REMEDYING THE SITUATION.

12/19/2017
Components: AIR BAGS
Incident Date: 12/19/2017
Crash: No
Fire: No
Vehicle Identification Number: WDCGG5GB1CF******
Summary

TAKATA RECALL: THERE ARE TWO OUTSTANDING RECALLS FOR MY VEHICLE (NHTSA 16V081 & 17V017) THAT HAVE NO REMEDIES FOR OVER A YEAR. ONE WAS POSTED IN FEBRUARY 2016 & ANOTHER IN JANUARY 2017. WITHOUT THIS, I CANNOT HAVE MY AIRBAG(S) CHANGED AND AM WORRIED EVERY TIME I OPERATE MY VEHICLE. SHOULD MY AIRBAGS DEPLOY, MYSELF AND MY PASSENGER RUN THE RISK OF SHRAPNEL FROM AN INFLATOR RUPTURE. RATHER THAN SAVE LIVES, THESE AIRBAGS ARE TICKING TIME BOMBS!

12/11/2017
Components: AIR BAGS
Incident Date: 12/01/2015
Crash: No
Fire: No
Vehicle Identification Number: WDCGG5GB4CF******
Summary

THE AIRBAGS HAVE BEEN RECALLED FOR SEVERAL YEARS AT THIS POINT IN TIME...MERCEDES HAS NOT REPLACED THESE DEFECTIVE AIRBAGS.

12/05/2017
Components: AIR BAGS
Incident Date: 02/11/2016
Crash: No
Fire: No
Vehicle Identification Number: WDCGG8HB2CF******
Summary

TL* TAKATA RECALL. THE CONTACT OWNS A 2012 MERCEDES-BENZ GLK350. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBERS: 16V081000 AND 17V017000 (AIR BAGS). THE PARTS TO DO THE REPAIR WERE UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE DEALER MERCEDES-BENZ OF AUSTIN (6757 AIRPORT BLVD, AUSTIN, TX 78752) WAS CONTACTED AND CONFIRMED THAT THE PARTS WERE NOT AVAILABLE FOR THE RECALL REMEDY. THE MANUFACTURER WAS NOT CONTACTED. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.

12/04/2017
Components: AIR BAGS
Incident Date: 02/01/2016
Crash: No
Fire: No
Vehicle Identification Number: WDCGG5GB7CF******
Summary

TAKATA RECALL - MY VEHICLE HAS BEEN UNDER RECALL FOR A COUPLE OF YEARS DUE TO MALFUNCTION OF DRIVER SIDE AND PASSENGER SIDE AIRBAGS. I'VE RECEIVED SEVERAL NOTICES VIA MAIL REGARDING THE RECALLS AND I HAVE REACHED OUT TO MERCEDES BENZ TO HELP RESOLVE THE ISSUE. EVERY TIME I CALL MERCEDES BENZ AND MY LOCAL MERCEDES BENZ DEALER ABOUT THE AIRBAG PARTS, I AM TOLD MY AIRBAG RECALLS ARE "PENDING". MY VEHICLE IS UNSAFE TO DRIVE FOR MYSELF AND MY PASSENGERS. MY ATTORNEY HAS SENT A LETTER TO MERCEDES BENZ AND TO NHTSA REGARDING THE SITUATION AS MY VEHICLE HAS NOT YET BEEN FIXED AND IS A GREAT HAZARD. THE AIRBAG PARTS, I AM TOLD, ARE NO LONGER BEING MANUFACTURED. I DON'T FEEL SECURE DRIVING MY VEHICLE AND AM HIGHLY DISAPPOINTED IN THE WAY MY SITUATION IS BEING HANDLED. MERCEDES BENZ IS AWARE OF THE LAW THAT THEY MUST FIX THE PROBLEM, HOWEVER, THEY ARE NOT ACTING QUICKLY TO REMEDY THE CURRENT ISSUE. IT IS AS IF A MAJOR ACCIDENT MUST OCCUR BEFORE THE PROBLEM GETS FIXED, WHICH COULD RESULT IN GREAT INJURY OR DEATH TO MYSELF AND MY PASSENGERS. I CHECK THE TAKATASPECIALMASTER.COM WEBSITE EVERY SINGLE DAY, WAITING ON THE CLAIM FORMS TO SHOW SO I CAN MAKE MY CLAIM - THE FORMS ARE STILL NOT AVAILABLE. THIS IS UNSATISFACTORY. *JS

11/30/2017
Components: AIR BAGS
Incident Date: 11/30/2017
Crash: No
Fire: No
Vehicle Identification Number: WDCGG8HB6CF******
Summary

TAKATA RECALL AIRBAG INFLATORS NOTICE. CALLED 2 DEALERS, FAMILY AUTO ON BINNACLE DRIVE IN MD, SAID THEY WEREN'T AUTHORIZED DEALER DIRECTED ME TO MERCEDES-BENZ OF ANNAPOLIS, SAID THEY HAD NO PARTS AND I SHOULD CALL THIS NUMBER 1-877-496-3691 AND THEY WOULD TELL ME WHAT TO DO. MADE ALL CONTACTS ON THURSDAY, NOVEMBER 30, 2017. AWAITING PERTINENT INFO TO HAVE VEHICLE REPAIRED. WAS TOLD I COULD EXPECT NOTIFICATION IN THE MAIL WHEN PARTS WERE AVAILABLE.

11/28/2017
Components: AIR BAGS
Incident Date: 11/02/2017
Crash: No
Fire: No
Vehicle Identification Number: WDCGG5GB8CF******
Summary

I CALLED TO INQUIRE ABOUT THE AIRBAG RECALL AND THE REP THAT ANSWERED THE PHONE SAID, THEY WERE NOT DOING THE YEAR OF MY CAR RIGHT NOW, AND THAT I CAN CALL BACK TO SEE WHEN THEY ARE. I ASKED SO, AM I SUPPOSE TO JUST KEEP DRIVING THE CAR UNTIL, I HEAR FROM YOU ALL, THE LADY SAID, I'M NOT SURE THAT IS UP TO YOU. I HAVE TRIED TAKING THE CAR TWICE AND I WAS TOLD THEY DON'T HAVE THE PARTS YET, SO I DON'T KNOW WHAT ELSE TO DO. (NOT SURE OF EXACT DATE OF THIS CONVERSATION)

11/25/2017
Components: UNKNOWN OR OTHER
Incident Date: 11/09/2016
Crash: No
Fire: No
Summary

THE GLASS ON THIS VEHICLE IS VERY BAD AND HAS SPECS AND VISIBILITY IS BAD WHEN IT'S DAYLIGHT AND SUNNY OUT THERE MB DEALER RECOMMENDED XRAIN BUT IT' HASN'T IMPROVED

11/20/2017
Components: AIR BAGS
Incident Date: 09/15/2017
Crash: No
Fire: No
Vehicle Identification Number: WDCGG8HB1CF******
Summary

TAKATA RECALL - EVERY SO OFTEN THE PASSENGER AIRBAG LIGHT COMES ON WHEN NO ONE IS SITTING IN THE SEAT WHILE THE VEHICLE IS IN MOTION ON MY MERCEDES 2012 GLK350 4MATIC. WHEN THIS HAPPENS I HAVE TO STOP AND TURN THE VEHICLE OFF, THEN TURN VEHICLE BACK ON TO SEE LIGHT GOES AWAY.

11/17/2017
Components: AIR BAGS
Incident Date: 01/01/2017
Crash: No
Fire: No
Vehicle Identification Number: WDCGG8HB6CF******
Summary

TAKATA RECALL HAS NO REMEDY FOR THE RECALL ON MY VEHICLE.

11/16/2017
Components: AIR BAGS
Incident Date: 05/01/2016
Crash: No
Fire: No
Vehicle Identification Number: WDCGG5GB1CF******
Summary

TAKATA RECALL

11/16/2017
Components: AIR BAGS
Incident Date: 11/16/2017
Crash: No
Fire: No
Vehicle Identification Number: WDCGG8HB5CF******
Summary

TAKATA RECALL: MERCEDES-BENZ HAS NOT IMPLEMENTED THE RECALL. IS MERCEDES DISPUTING WHETHER THERE IS A DEFECT REQUIRING REMEDIATION?

11/15/2017
Components: AIR BAGS
Incident Date: 11/21/2016
Crash: No
Fire: No
Vehicle Identification Number: WDCGG5GB9CF******
Summary

TL* TAKATA RECALL. THE CONTACT OWNS A 2012 MERCEDES-BENZ GLK350. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBERS: 16V081000 (AIR BAGS) AND 17V017000 (AIR BAGS). THE PART TO DO THE RECALL REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE LOCAL DEALER (MERCEDES-BENZ OF JACKSON, 5397 INTERSTATE 55 NORTH FRONTAGE ROAD, JACKSON, MS 39206) WAS CONTACTED AND CONFIRMED THAT THE PARTS WERE NOT AVAILABLE FOR THE RECALL REMEDY. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE AND WAS NOT ABLE TO CONFIRM WHEN THE PARTS WERE TO BECOME AVAILABLE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE. *TT CONSUMER WAS HIT FROM BEHIND AND AIR BAG DID NOT DEPLOY. UPDATED 8/20/18*JB

11/14/2017
Components: AIR BAGS
Incident Date: 01/01/2016
Crash: No
Fire: No
Vehicle Identification Number: WDCGG8HB5CF******
Summary

TAKATA RECALL NO SOLUTION AVAILABLE YET, OR LIKELY TO BE SINCE THE COMPANY HAS FILED BANKRUPTCY. MAKES FOR AN UNNERVING SITUATION TO DRIVE THE VEHICLE.

11/13/2017
Components: AIR BAGS
Incident Date: 02/11/2016
Crash: No
Fire: No
Vehicle Identification Number: WDCGG8HB2CF******
Summary

THERE IS A RECALL ON MY AIRBAGS SINCE EARLY 2016 AND I HAVE REPEATEDLY CHECKED TO GET THIS FIXED BUT IT HAS NOT BECOME AVAILABLE. I FEEL VERY UNSAFE IN THE EVENT THAT AN ACCIDENT MAY HAPPEN.

11/08/2017
Components: AIR BAGS
Incident Date: 11/08/2017
Crash: No
Fire: No
Vehicle Identification Number: WDCGG5GB3CF******
Summary

TAKATA RECALL. NO ACTION HAS BEEN TAKEN TO REPLACE THE DANGEROUS AIRBAGS DESPITE REPEATED CALLS TO MERCEDES BENZ ABOUT THIS DANGER.

11/07/2017
Components: AIR BAGS
Incident Date: 02/11/2016
Crash: No
Fire: No
Vehicle Identification Number: WDCGG8HB6CF******
Summary

TAKATA RECALL PARTS ARE NOT GOING ARRIVE UNTIL LATE 2018. IN THE MEANTIME, I AM WITH THAT CAR THAT MIGHT BE HAVING SAFETY ISSUE WITH AIRBAG PROJECTILE.

11/04/2017
Components: AIR BAGS
Incident Date: 05/02/2016
Crash: No
Fire: No
Vehicle Identification Number: WDCGG8HB8CF******
Summary

TAKATA RECALL - REPLACEMENT PARTS ARE TAKING ENTIRELY TOO LONG TO BECOME AVAILABLE. RECEIVED RECALL LETTER IN MAY 2016.

11/02/2017
Components: AIR BAGS
Incident Date: 11/01/2017
Crash: No
Fire: No
Vehicle Identification Number: WDCGG8HB2CF******
Summary

TAKATA RECALL , NHTSA RECALL NUMBER 17V017, MANUFACTURER RECALL NUMBER 2017010002, THIS AIRBAG IS DANGEROUS AND NOT BEING REPLACED IN TIMELY MANNER BY MERCEDES DEALER

11/01/2017
Components: AIR BAGS
Incident Date: 10/01/2017
Crash: No
Fire: No
Vehicle Identification Number: WDCGG5GB0CF******
Summary

TAKATA RECALL

10/30/2017
Components: AIR BAGS
Incident Date: 10/30/2017
Crash: No
Fire: No
Vehicle Identification Number: WDCGG8HB3CF******
Summary

IT IS NOT ACCEPTABLE THE COMPANY RESPONSIBLE FOR THESE FAULTY AIRBAGS HAS YET TO REPLACE THEM. RATHER WE (CONSUMER'S) HAVE TO DRIVE AT RISK OR SALE OUR VEHICLE IN ORDER TO ENSURE SAFETY. I UNDERSTAND IT IS A FINANCIAL ISSUE WITH A SUIT, HOWEVER I AM REGISTERING MY OFFICIAL COMPLAINT.

10/30/2017
Components: AIR BAGS
Incident Date: 10/30/2017
Crash: No
Fire: No
Vehicle Identification Number: WDCGG8HB1CF******
Summary

I HAVE CONTACTED THE DEALER MERCEDES BENZ OF ANNAPOLIS NUMEROUS TIMES. THEY STATE THEY DO NOT HAVE ANY REPLACEMENTS AND DO NOT KNOW WHEN THEY WILL GET THEM.

10/27/2017
Components: AIR BAGS
Incident Date: 02/11/2016
Crash: No
Fire: No
Vehicle Identification Number: WDCGG8HB0CF******
Summary

RECALL CAMPAIGN 2016020003 HAS BEEN NEARLY TWO YEARS WITH NO REMEDY

10/26/2017
Components: AIR BAGS
Incident Date: 01/01/2015
Crash: No
Fire: No
Vehicle Identification Number: WDCGG5GBXCF******
Summary

TAKATA RECALL - PLEASE BE ADVISE IT HAS BEEN SINCE 2014 SINCE YOU'VE HAD THIS RECALL AND I HAVE YET TO GET THE VEHICLE SERVICED I'VE BEEN TOLD FOR THE PAST YEAR THAT THE PART IS NOT IN AT ALL OF THE DALLAS LOCAL DEALERSHIPS. I'VE BEEN SEEKING TO HAVE MY VEHICLE SERVICE FOR THE AIRBAG LONG ENOUGH AND I WOULD LIKE TO HAVE THIS TAKEN CARE OF BEFORE SEEKING LEGAL COUNSEL.

10/26/2017
Components: AIR BAGS
Incident Date: 10/26/2017
Crash: No
Fire: No
Summary

TAKATA RECALL: I'VE NOTIFIED THE FACILITY SINCE RECEIVING THE RECALL LETTER BUT HAS NOT RECEIVED A CALL OR NOTICE TO BRING THE VEHICLE IN FOR REPAIR. AFTER RECEIVING THIS NOTICE I CALLED AGAIN AND WAS TOLD THAT THE PARTS WERE STILL NOT AVAILABLE AND THEY WERE UNSURE WHEN THEY WOULD BE AVAILABLE BUT WHEN THEY WERE AVAILABLE I WOULD BE NOTIFIED. NO CURRENT ACCIDENTS TO REPORT BUT I WOULD RATHER PREVENT ONE THAN HAVE ONE.

10/25/2017
Components: AIR BAGS
Incident Date: 10/25/2017
Crash: No
Fire: No
Vehicle Identification Number: WDCGG5GB8CF******
Summary

TL* TAKATA RECALL. THE CONTACT OWNS A 2012 MERCEDES-BENZ GLK350. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBERS: 16V081000 (AIR BAGS) AND 17V017000 (AIR BAGS) HOWEVER, THE PARTS FOR THE RECALL REPAIRS WERE UNAVAILABLE. THE CONTACT STATED THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIRS. THE CONTACT HAD NOT EXPERIENCED ANY FAILURE. THE CONTACT CONTACTED THE CARLTON MERCEDES BENZ LOCATED AT 2446 LAURENS RD, GREENVILLE, SC 29607; 864-213-8000 WHO INFORMED THE CONTACT THAT THE PARTS WERE NOT AVAILABLE. THE MANUFACTURER WAS NOT MADE AWARE OF THE ISSUES. VIN TOOL CONFIRMS REMEDIES NOT YET AVAILABLE.

10/25/2017
Components: AIR BAGS
Incident Date: 10/25/2017
Crash: No
Fire: No
Vehicle Identification Number: WDCGG8HB3CF******
Summary

2012 MERCEDES BENZ SW ; VIN#:[XXX] RECALLED ABOUT 2 YEARS AGO FOR TAKATA AIR BAG KIT REPLACEMENT. CALLED THE DEALER (CONTEMPORARY MOTORCAR - ERIE, PA.) SEVERAL TIMES AND THE ANSWER I GOT WAS, THE KIT IS NOT AVAILABLE. CALLED TODAY AND TALKED WITH [XXX]. HE INFORMED ME THAT THEIR IS NOTHING THEY CAN DO BECAUSE IT IS NOT AN OFFICIAL RECALL. HE FURTHER STATED THAT NO MERCEDES HAS EVER HAD A PROBLEM WITH THE AIR BAGS. WHAT ARE MY OPTIONS? NO INCIDENT YET. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6). *TR

10/25/2017
Components: AIR BAGS
Incident Date: 01/01/2016
Crash: No
Fire: No
Vehicle Identification Number: WDCGG5GB8CF******
Summary

SAFTEY HAZARD I'M AFRAID TO DRIVE MY CAR I'M STILL PAYING FOR IT

10/25/2017
Components: AIR BAGS
Incident Date: 10/25/2017
Crash: No
Fire: No
Vehicle Identification Number: WDCGG8HB1CF******
Summary

TAMARA RECALL - REMEDY NOT AVAILABLE.

10/24/2017
Components: AIR BAGS
Incident Date: 01/24/2017
Crash: No
Fire: No
Vehicle Identification Number: WDCGG8HB2CF******
Summary

TL* TAKATA RECALL. THE CONTACT OWNS A 2012 MERCEDES-BENZ GLK350. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBERS: 16V081000 (AIR BAGS) AND 17V017000 (AIR BAGS). THE PARTS TO DO THE RECALL REPAIRS WERE UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIRS. THE LOCAL DEALER (MERCEDES-BENZ OF COLUMBUS, 7470 VETERANS PKWY, COLUMBUS, GA 31909) WAS CONTACTED AND CONFIRMED THAT THE PARTS WERE NOT AVAILABLE FOR THE RECALL REMEDY. THE MANUFACTURER WAS NOT MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.

10/24/2017
Components: AIR BAGS
Incident Date: 10/15/2015
Crash: No
Fire: No
Vehicle Identification Number: WDCGG8HB5CF******
Summary

TAKATA RECALL. THE DEALERSHIP FOR TWO YEARS KEEPS TELLING US THEIR IS NO REPLACEMENT AIR BAG AVAILABLE FOR OUR CAR. THIS IS TOO LONG OF A TIME PERIOD. MERCEDES BENZ NEEDS TO STEP UP AND GET THIS RESOLVED.

10/23/2017
Components: AIR BAGS
Incident Date: 01/25/2016
Crash: No
Fire: No
Vehicle Identification Number: WDCGG5GB1CF******
Summary

TL* THE CONTACT OWNS A 2012 MERCEDES-BENZ GLK350. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 16V0781000 (AIR BAGS); HOWEVER, THE PARTS TO DO THE REPAIR WERE UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE CONTACT CALLED A LOCAL DEALER (HOLMES AUTO GROUP, 1221/1331 E BERT KOUNS INDUSTRIAL LOOP, SHREVEPORT, LA 71105) AND WAS INFORMED THAT THE PARTS WERE NOT AVAILABLE. THE MANUFACTURER WAS NOT NOTIFIED. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.

10/22/2017
Components: AIR BAGS
Incident Date: 10/22/2017
Crash: No
Fire: No
Vehicle Identification Number: WDCGG5GB8CF******
Summary

TAMARA RECALL. HAVE NOT RECEIVED ANY WORD ON WHEN MY CARS RECALL ISSUE WILL BE FIXED. IT HAS BEEN OVER A YEAR ALREADY, AND MY CAR HAS TWO RECALLS THAT ARE LIFE THREATENING! I NEED MY CAR TO DRIVE AROUND, AND CAN NOT AFFORD TO USE ALTERNATIVES.

10/19/2017
Components: AIR BAGS
Incident Date: 10/16/2017
Crash: No
Fire: No
Vehicle Identification Number: WDCGG5GB7CF******
Summary

MERCEDES DEALERSHIP IN OKC HAS NOT REPLACED DRIVERS SIDE AND FRONT TAKATA AIRBAGS. COULD INJURE OR KILL ACCORDING TO RECALL. THEY INDICATE THEY HAVE NO PARTS. TAKATA RECALL

10/19/2017
Components: AIR BAGS
Incident Date: 10/16/2017
Crash: No
Fire: No
Vehicle Identification Number: WDCGG5GB7CF******
Summary

MERCEDES DEALERSHIP HAS NOT RECEIVED TAKATA AIRBAGS TO REPLACE IN MY VEHICLE. THE TAKATA AIRBAGS IN MY VEHICLE HAVE BEEN RECALLED MONTHS AGO AND STILL HAVE NOT BEEN REPLACED.

10/16/2017
Components: AIR BAGS
Incident Date: 02/11/2016
Crash: No
Fire: No
Vehicle Identification Number: WDCGG8HB7CF******
Summary

TL* TAKATA RECALL. THE CONTACT OWNS A 2012 MERCEDES-BENZ GLK350. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBERS: 16V081000 AND 17V017000 (AIR BAGS). THE PARTS TO DO THE REPAIR WERE UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE CONTACT CALLED MERCEDES-BENZ OF STOCKTON AT (209) 944-5511 (10777 TRINITY PKWY, STOCKTON, CA 95219) WHERE IT WAS CONFIRMED THAT THE PARTS WERE NOT AVAILABLE FOR THE RECALL REMEDY. THE CONTACT ALSO CALLED MERCEDES-BENZ OF PLEASANTON AT (925) 463-2525 (5885 OWENS DR, PLEASANTON, CA 94588) WHERE IT WAS CONFIRMED THAT THE PARTS WERE NOT AVAILABLE FOR THE RECALL REMEDY. THE CONTACT THEN CALLED MERCEDES-BENZ OF FAIRFIELDS AT (707) 430-0101 (2950 AUTOMALL PKWY, FAIRFIELD, CA 94533) WHERE IT WAS ALSO CONFIRMED THAT THE PARTS WERE NOT AVAILABLE FOR THE RECALL REMEDY. THE CONTACT CALLED MERCEDES-BENZ OF OAKLAND AT (510) 832-6030 (2915 BROADWAY, OAKLAND, CA 94611) WHERE IT WAS CONFIRMED THAT THE PARTS WERE NOT AVAILABLE FOR THE RECALL REMEDY. THE CONTACT STATED THAT THE MANUFACTURER WAS NOT NOTIFIED OF THE ISSUE DUE TO NO ANSWER. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE/PARTS DISTRIBUTION DISCONNECT.

10/01/2017
Components: AIR BAGS
Incident Date: 05/04/2016
Crash: No
Fire: No
Vehicle Identification Number: WDCGG5GBXCF******
Summary

RECALL # 16V-081, #17V017. LETTER FROM MERCEDES-BENZ IS DATED MAY 2016 AND MARCH 2017. WHY IS THIS TAKING SO LONG FOR SERVICE? THANKS FOR YOUR HELP.

09/07/2017
Components: AIR BAGS
Incident Date: 02/11/2016
Crash: No
Fire: No
Vehicle Identification Number: WDCGG8HB8CF******
Summary

TL* TAKATA RECALL. THE CONTACT OWNS A 2012 MERCEDES-BENZ GLK350W4. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBERS: 16V081000 AND 17V017000 (AIR BAGS). THE PARTS TO DO THE REPAIR WERE UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE CONTACT CALLED FLETCHER JONES MOTORCARS AT (949) 718-3000 (3300 JAMBOREE RD, NEWPORT BEACH, CA 92660) WHERE IT WAS CONFIRMED THAT THE PARTS WERE NOT AVAILABLE FOR THE RECALL REMEDY. THE MANUFACTURER WAS NOTIFIED OF THE ISSUE AND WAS NOT ABLE TO CONFIRM WHEN THE PARTS WERE TO BECOME AVAILABLE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE. PARTS DISTRIBUTION DISCONNECT.

09/01/2017
Components: AIR BAGS
Incident Date: 05/19/2015
Crash: No
Fire: No
Vehicle Identification Number: WDCGG8HB4CF******
Summary

TL* TAKATA RECALL. THE CONTACT OWNS A 2012 MERCEDES-BENZ GLK350. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 16V081000 (AIR BAGS); HOWEVER, THE PARTS TO DO THE REPAIR WERE UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. MERCEDES-BENZ OF TYSON'S CORNER (LOCATED AT 8545 LEESBURG PIKE, VIENNA, VA) WAS CONTACTED AND CONFIRMED THAT THE PARTS WERE NOT AVAILABLE FOR THE RECALL REMEDY. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE AND WAS NOT ABLE TO CONFIRM WHEN THE PARTS WERE TO BECOME AVAILABLE AND WAS AWAITING INSTRUCTIONS FROM NHTSA. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.

08/31/2017
Components: AIR BAGS
Incident Date: 01/10/2017
Crash: No
Fire: No
Vehicle Identification Number: WDCGG5GB3CF******
Summary

TL* THE CONTACT OWNS A 2012 MERCEDES-BENZ GLK350. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 17V017000 (AIR BAGS); HOWEVER, THE PART TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. MERCEDES-BENZ OF DEL RAY BEACH, FLORIDA (1001 LINTON BLVD, 33444) WAS MADE AWARE OF THE RECALL AND STATED THAT THE PARTS WERE UNAVAILABLE. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.

08/10/2017
Components: AIR BAGS
Incident Date: 08/10/2017
Crash: No
Fire: No
Vehicle Identification Number: WDCGG5GB7CF******
Summary

TAKATA RECALL -- I CALLED MERCEDES BENZ IN 2016 WHEN I GOT FIRST RECALL NOTICE LETTER AND GOT RESPOND ON THE PART HAVEN'T BEEN PROVIDED. AT THAT TIME, I HAVEN'T RAISE ANY CONERN UNTIL THIS MONTH, I READ A LOCAL NEWS THAT MOTHER OF THREE KILLED IN ACCIDENT INVOLVING DEFECTIVE TAKATA AIRBAG. AND THEN THIS ISSUE BRING ME SERIOUSLY CONCERN. I CALLED IN AUGEST AND THE LOCAL DEALER SAY CANNOT TAKE ANY ACTION DUE TO NO PART AVAILABLE AND REDIRECT ME TO THE US CUSTOMER SERVICES. CUSTOMER SERVICES RESPOND USING BELOW LOGIC: FIRST, BECAUSE NO MB DRIVER HAS BEEN REPORTED DIE BY THIS ISSUE, GOVERNMENT DIDNT FORCE MB TO RECALL. MB IS VOLUNTARY IN THIS RECALL. THEN, SINCE VOLUNTARY RECALL, SO MB IS NOT IN THE HIGH PRIORITY IN THE LIST OF TAKATA. THIRD, NOT HIGH PRIORITY OF TAKATA SO WE DONT HAVE PART AND CANNOT TAKE ANY ACTION. I UNDERSTAND THE PROCESSING TIME OF TAKATA, BUT I THINK BEFORE TAKATA PROVIDE NEW MODEL OF THE AIRBAG OF TAKATA, MB SHOULD TAKE SOME ACTION LIKE PROVIDE TEMPORARY SUBSTITUTE SERVICE CAR FOR THE RECALL CAR OWNER. I AM LIVE IN FLORIDA, WHICH IS THE ZONE 1 OF THE RISK LEVEL , AND THAT CAR IS MY ONLY CAR. I REALLY HOPE GET A SOLUTION ON THIS MATTER FOR MB INSTEAD OF JUST WAITING IN FEAR. THANKS FOR YOUR TIME AND CONSIDERATION. MORE DETAIL CAN BE REACHED AT 4074 888881

07/13/2017
Components: AIR BAGS
Incident Date: 01/01/2016
Crash: No
Fire: No
Vehicle Identification Number: WDCGG5GB9CF******
Summary

I DRIVE AROUND A LOT OF DEER AND I BROUGHT MY MERCEDES BENZ GLK350 FOR THAT PARTICULAR REASON. I BROUGHT IT THINKING THAT I WOULD BE SAFER AND MORE PROTECTED IN THE CASE OF A ACCIDENT. THIS ISSUE WAS BROUGHT TO MY ATTENTION MONTHS AFTER MY PURCHASE. I FEEL THAT THIS ISSUE SHOULD BE IMMEDIATELY FIXED

07/12/2017
Components: AIR BAGS
Incident Date: 02/11/2016
Crash: No
Fire: No
Vehicle Identification Number: WDCGG5GBXCF******
Summary

TL* THE CONTACT OWNS A 2012 MERCEDES BENZ GLK350. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBERS: 16V081000 (AIR BAGS) AND 17V017000 (AIR BAG) HOWEVER, THE PARTS TO DO THE REPAIRS WERE UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIRS. THE CONTACT CALLED A LOCAL DEALER MERCEDES-BENZ OF TAMPA LOCATED AT 4400 NORTH DALE MABRY HIGHWAY TAMPA, FL 33614, PHONE NUMBER: 813-579-2138 WHERE IT WAS INFORMED THAT THE RECALL REMEDY PARTS WERE ON BACK ORDER. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE AND WERE NOT ABLE TO CONFIRM WHEN THE PARTS WERE TO BECOME AVAILABLE AND DID NOT OFFER ANY FURTHER ASSISTANCE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.

07/11/2017
Components: AIR BAGS
Incident Date: 03/15/2016
Crash: No
Fire: No
Vehicle Identification Number: WDCGG8HB5CF******
Summary

TL* TAKATA RECALL. THE CONTACT OWNS A 2012 MERCEDES-BENZ GLK350. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBERS: 16V081000 (AIR BAGS) AND 17V017000 (AIR BAGS). THE PART TO DO THE RECALL REPAIR WAS UNAVAILABLE. THE C6ONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE LOCAL DEALER (SMITH MOTORS 420 RIVER STREET HAVERHILL, MA 10832) WAS CONTACTED AND CONFIRMED THAT THE PARTS WERE NOT AVAILABLE FOR THE RECALL REMEDY. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE AND WAS NOT ABLE TO CONFIRM WHEN THE PARTS WERE TO BECOME AVAILABLE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE. UPDATED 10/31/17*LJ

06/26/2017
Components: AIR BAGS
Incident Date: 04/01/2016
Crash: No
Fire: No
Vehicle Identification Number: WDCGG8HB5CF******
Summary

TAKATA RECALL MERCEDES BENZ DOES NOT HAVE A REMEDY FOR RECALL, FOR MY CAR. DRIVING MY CAR, HAS BEEN STRESSFUL, SINCE BEING HIT A FEW WEEKS AGO. LUCKILY MY DRIVER SIDE AIRBAG DID NOT DEPLOY, I RECEIVED MY LETTER OVER A YEAR AGO, AND SHOULD NOT HAVE TO WORRY WHEN DRIVING MY CAR. I PURCHASED THIS CAR WITH THE UNDERSTANDING THAT IT WAS A SAFE AND RELIABLE CAR. HOW CAN THEY ASSURE ME THAT IT WILL BE FIXED, IF THEY HAVE NO REMEDY TO FIX IT. MANUFACTURER RECALL NUMBER2016020003 NHTSA RECALL NUMBER16V081 RECALL STATUSRECALL INCOMPLETE, REMEDY NOT YET AVAILABLE

06/12/2017
Components: AIR BAGS
Incident Date: 06/12/2017
Crash: No
Fire: No
Vehicle Identification Number: WDCGG5GB8CF******
Summary

TL* TAKATA RECALL. THE CONTACT OWNS A 2012 MERCEDES-BENZ GLK350. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBERS: 16V081000 (AIR BAGS) AND 17V017000 (AIR BAGS); HOWEVER, THE PARTS FOR THE RECALL REPAIRS WERE UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIRS. THE CONTACT CALLED MERCEDES-BENZ MONTEREY AND MERCEDES-BENZ WEST COVINA AND WAS INFORMED THAT THE PARTS WERE NOT AVAILABLE. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE AND STATED THAT NHTSA WAS IN CHARGE OF ORDERING REPAIR WORK. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOLS CONFIRMS PARTS NOT AVAILABLE.

05/24/2017
Components: AIR BAGS
Incident Date: 02/11/2016
Crash: No
Fire: No
Vehicle Identification Number: WDCGG8HB7CF******
Summary

TL* TAKATA RECALL. THE CONTACT OWNS A 2012 MERCEDES-BENZ GLK350. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBERS: 16V081000 (AIR BAGS) AND 17V017000 (AIR BAGS); HOWEVER, THE PART TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIRS. THE DEALER, LOCATED ON FELDMAN IMPORT ON BLOOMINTING, MN, WAS CONTACTED AND CONFIRMED THAT THE PARTS WERE NOT AVAILABLE FOR THE RECALL REMEDY. THE MANUFACTURER WAS MADE AWARE OF THE ISSUES AND WAS NOT ABLE TO CONFIRM WHEN THE PARTS WOULD BE AVAILABLE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.

04/28/2017
Components: FUEL/PROPULSION SYSTEM
Incident Date: 03/10/2017
Crash: No
Fire: No
Vehicle Identification Number: WDCGG5GB0CF******
Summary

EVERYTIME I FILL UP THE TANK, IT SMELLS GAS IN THE GARAGE AFTER IT STAYS OVERNIGHT. I DO NOT OVERFILL THE TANK. BUT, THIS STILL PERSISTS. MANY MB OWNERS I HAVE SEEN ON THE MB BLOGS AND INQUIRIES ABOUT THIS HAVE THE SAME ISSUE. THIS IS A POTENTIAL SAFETY HAZARD ISSUE THAT REQUIRES IMMEDIATE SAFTETY RECALL. PLEASE INVESTIGATE. THANK YOU.

04/04/2017
Components: AIR BAGS
Incident Date: 04/04/2016
Crash: No
Fire: No
Vehicle Identification Number: WDCGG8HBXCF******
Summary

TL* TAKATA RECALL. THE CONTACT OWNS A 2012 MERCEDES-BENZ GLK350. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBERS: 16V081000 (AIR BAGS) AND 17V017000 (AIR BAGS); HOWEVER, THE PARTS TO DO THE REPAIRS WERE UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS NOTIFIED OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.

04/02/2017
Components: AIR BAGS
Incident Date: 04/02/2017
Crash: No
Fire: No
Vehicle Identification Number: WDCGG8HB9CF******
Summary

TAKATA RECALL; COMPLAINT DUE TO RECEIVING A LETTER BARELY 3/2017 (PASSENGER SIDE AIRBAG) AND JUST FINDING OUT THERE IS RECALL FOR BOTH AIRBAGS SINCE 1/2016. NO ACTUAL ACCIDENT, BUT IT IS PUTTING ENTIRE FAMILIES IN DANGER. AN IMMEDIATE RESOLUTION NECESSARY.

03/30/2017
Components: AIR BAGS
Incident Date: 03/01/2016
Crash: No
Fire: No
Vehicle Identification Number: WDCGG8HB5CF******
Summary

TL* TAKATA RECALL. THE CONTACT OWNS A 2012 MERCEDES-BENZ GLK350. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBERS: 16V081000 (AIR BAGS) AND 17V017000 (AIR BAGS); HOWEVER, THE PART TO DO THE RECALL REPAIR WAS NOT AVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS NOT MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.

03/27/2017
Components: AIR BAGS
Incident Date: 03/27/2017
Crash: No
Fire: No
Vehicle Identification Number: WDCGG5GB5CF******
Summary

TAKATA RECALL. NO SOLUTION HAS BEEN OFFERED FOR DRIVER'S SIDE AIR BAG FOR MY VEHICLE.

03/23/2017
Components: AIR BAGS
Incident Date: 08/01/2016
Crash: No
Fire: No
Vehicle Identification Number: WDCGG5GB8CF******
Summary

2012 MERCEDES-BENZ 350GLK. CONSUMER WRITES IN REGARDS TO PASSENGER SIDE AIRBAG RECALL AND PARTS NOT AVAILABLE. *LD

03/21/2017
Components: AIR BAGS
Incident Date: 02/11/2016
Crash: No
Fire: No
Vehicle Identification Number: WDCGG5GB1CF******
Summary

TL* TAKATA RECALL. THE CONTACT OWNS A 2012 MERCEDES-BENZ GLK350. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBERS: 16V081000 (AIR BAGS) AND 17V017000 (AIR BAGS). THE PARTS TO DO THE REPAIRS WERE UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.

03/17/2017
Components: AIR BAGS
Incident Date: 05/23/2016
Crash: No
Fire: No
Vehicle Identification Number: WDCGG5GB7CF******
Summary

TL* THE CONTACT OWNS A 2012 MERCEDES-BENZ GLK350. THE CONTACT RECEIVED A RECALL NOTIFICATION FOR NHTSA CAMPAIGN NUMBERS: 16V081000 (AIR BAGS) AND 17V017000 (AIR BAGS). THE PARTS NEEDED WERE UNAVAILABLE TO PERFORM THE RECALL REPAIRS. THE MANUFACTURER WAS NOT NOTIFIED OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. PARTS DISTRIBUTION DISCONNECT.

03/13/2017
Components: AIR BAGS
Incident Date: 01/10/2017
Crash: No
Fire: No
Vehicle Identification Number: WDCGG8HB5CF******
Summary

TL* TAKATA RECALL. THE CONTACT OWNS A 2012 MERCEDES-BENZ GLK350. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 17V017000 (AIR BAGS). THE PART TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.

03/13/2017
Components: AIR BAGS
Incident Date: 01/10/2017
Crash: No
Fire: No
Vehicle Identification Number: WDCGG5GBXCF******
Summary

TL* TAKATA RECALL. THE CONTACT OWNS A 2012 MERCEDES-BENZ GLK350. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 17V017000 (AIR BAGS); HOWEVER, THE PART TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.

03/10/2017
Components: AIR BAGS
Incident Date: 02/11/2016
Crash: No
Fire: No
Vehicle Identification Number: WDCGG5GB7CF******
Summary

TL* TAKATA RECALL. THE CONTACT OWNS A 2012 MERCEDES-BENZ GLK350. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBERS: 16V081000 AND 17V017000 (AIR BAGS); HOWEVER, THE PARTS TO DO THE REPAIR WERE UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.

03/10/2017
Components: AIR BAGS
Incident Date: 02/07/2013
Crash: Yes
Fire: No
Vehicle Identification Number: WDCGG8HB0CF******
Summary

TL* THE CONTACT OWNS A 2012 MERCEDES-BENZ GLK350. WHILE DRIVING APPROXIMATELY 50 MPH, ANOTHER VEHICLE CRASHED INTO THE CONTACT'S VEHICLE. THE CONTACT STATED THAT ONLY THE TWO HEADREST AIR BAGS DEPLOY. THE CONTACT SUSTAINED INTERNAL INJURIES TO THE HEAD AND BODY THAT REQUIRED MEDICAL ATTENTION. THE DRIVER OF THE OTHER VEHICLE SUSTAINED INJURIES THAT ALSO REQUIRED MEDICAL ATTENTION. A POLICE REPORT WAS FILED. THE CONTACT WAS ABLE TO DRIVE THE VEHICLE FROM THE SCENE. A WEEK LATER, THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC AND THE BODY DAMAGE WAS REPAIRED. THE VIN WAS INCLUDED IN NHTSA CAMPAIGN NUMBERS: 16V081000 (AIR BAGS) AND 17V017000 (AIR BAGS). THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 30,000. UPDATED 04/28/17*LJ *AS

03/09/2017
Components: AIR BAGS
Incident Date: 02/11/2016
Crash: No
Fire: No
Vehicle Identification Number: WDCGG8HB8CF******
Summary

TL* TAKATA RECALL. THE CONTACT OWNS A 2012 MERCEDES BENZ GLK350. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBERS: 16V081000 (AIR BAGS) AND 17V017000 (AIR BAGS) HOWEVER, THE PARTS TO DO THE REPAIRS WERE UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIRS. THE MANUFACTURER WAS MADE AWARE OF THE ISSUES. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.

03/08/2017
Components: AIR BAGS
Incident Date: 02/23/2016
Crash: No
Fire: No
Vehicle Identification Number: WDCGG5GB9CF******
Summary

TL* TAKATA RECALL. THE CONTACT OWNS A 2012 MERCEDES-BENZ GLK350. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBERS: 16V081000 AND 17V017000 (AIR BAGS); HOWEVER, THE PARTS NEEDED FOR THE REPAIR WERE NOT AVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.

02/28/2017
Components: AIR BAGS
Incident Date: 02/28/2017
Crash: No
Fire: No
Vehicle Identification Number: WDCGG8HB7CF******
Summary

TL* TAKATA RECALL. THE CONTACT OWNS A 2012 MERCEDES-BENZ GLK350. THE CONTACT HAD NOT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 16V081000 (AIR BAGS), BUT FOUND OUT ONLINE THAT THE VEHICLE WAS INCLUDED IN THE RECALL. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS NOT MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.

01/19/2017
Components: AIR BAGS
Incident Date: 02/22/2016
Crash: No
Fire: No
Vehicle Identification Number: WDCGG5GBXCF******
Summary

TL* THE CONTACT OWNS A 2012 MERCEDES-BENZ GLK350. THE CONTACT RECEIVED A RECALL NOTIFICATION FOR NHTSA CAMPAIGN NUMBER: 16V081000 (AIR BAGS). THE PART NEEDED WAS UNAVAILABLE TO PERFORM THE RECALL REPAIR. THE MANUFACTURER WAS NOTIFIED OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. PARTS DISTRIBUTION DISCONNECT.

01/12/2017
Components: AIR BAGS
Incident Date: 01/12/2017
Crash: No
Fire: No
Vehicle Identification Number: WDCGG8HB8CF******
Summary

TAKATA RECALL. IT HAS BEEN NEARLY A YEAR SINCE THE RECALL WAS ISSUED AND WE HAVE NO IDEA WHEN THIS WILL BE REMEDIED. I CONTINUED TO BE WORRIED DAILY THAT THE INFLATION OF THE AIRBAGS WILL KILL MY WIFE AND DAUGHTER. I BELIEVE THESE DEADLY AIRBAGS SHOULD BE REMOVED BY THE DEALER UNTIL A LONG TERM REMEDY IS READY.

08/22/2016
Components: AIR BAGS
Incident Date: 08/22/2016
Crash: No
Fire: No
Vehicle Identification Number: WDCGG8HB7CF******
Summary

TL* TAKATA RECALL. THE CONTACT OWNS A 2012 MERCEDES-BENZ GLK350. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 16V081000 (AIR BAGS); HOWEVER, THE PART FOR THE RECALL REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE CONTACT STATED THAT THE AIR BAG WARNING INDICATOR WAS ILLUMINATED. THE MANUFACTURER STATED THAT, DUE TO NO INCIDENT REPORTS, THEY WERE NOT PROVIDING LOANER VEHICLES AND THERE WAS NO ESTIMATED TIME FRAME FOR THE REMEDY. THE APPROXIMATE FAILURE MILEAGE WAS 37,000. VIN TOOL CONFIRMS PARTS NOT AVAILABLE. UPDATED 10/07/16*LJ *TR

07/28/2016
Components: SERVICE BRAKES
Incident Date: 07/01/2016
Crash: Yes
Fire: No
Vehicle Identification Number: WDCGG5GB2CF******
Summary

THE CPA+ (COLLISION PREVENTION ASSISTANCE) BRAKE SYSTEM FITTED TO OUR 2012 GLK 350 MALFUNCTIONED. ON THE FREEWAY, WITHOUT ANY TRAFFIC IN FRONT OF OUR CAR FOR MORE THAN 100 FEET, THE AUTOMATIC BRAKES JOLTED THE CAR SLOWING IT DOWN SUDDENLY FROM APPROX 70MPH TO APPROX 55MPH. THE CAR WAS IMMEDIATELY TAKEN TO THE DEALER FOR REPAIR AND EARLY SERVICE UNDER AN EXTENDED SERVICE CONTRACT. WE WERE INFORMED THAT THE CAR IS READY AND PICKED IT UP HAVING BEEN TOLD THAT THE PROBLEM IS FIXED. SUBSEQUENTLY, THE PROBLEM RECURRED. AGAIN, UNDER SIMILAR ROAD CONDITIONS AND SPEED, THE CAR JOLTED INTO A SUDDEN DECCELERATION AND MAINTAINED A LOWER SPEED. IT APPEARS TO HAVE WORN OUT THE BRAKES COMPLETELY AS THE CAR CONTINUED TO BE DRIVEN FOR A FEW MILES. WHEN THE DRIVER EVENTUALLY TRIED TO SLOW DOWN AND STOP THE CAR, THE BRAKE RESPONSE WAS ABNORMAL (SOFT) FOLLOWED BY FAILURE, RESULTING IN A COLLISION INTO A CONCRETE WALL. DURING THESE EVENTS, NO VISUAL OR AUDIBLE WARNINGS WERE EMITTED BY THE VEHICLE, AS PER THE DESIGN OF THE CPA+ SYSTEM. MERCEDES BENZ USA, LLC, AND THE DEALER, MERCEDES BENZ OF STEVEN'S CREEK, HAVE BOTH REPRESENTED TO US THAT THERE IS NOTHING WRONG WITH THE CAR AND NO WORK HAS BEEN DONE ON IT. BASED ON OUR EVIDENCE, INCLUDING 4 WITNESSES IN THE MOST RECENT INCIDENT, THE BRAKES WERE UNSAFE TO USE AFTER THE INCIDENT, CONTRADICTING THE MERCEDES AND DEALER TESTIMONIES. BOTH MERCEDES BENZ AND THE DEALER HAVE REFUSED TO PROVIDE ANY WRITING DESCRIBING THE CONDITION OF THE VEHICLE. WE BELIEVE THAT A FRAUD IS BEING PERPETRATED ON THE PUBLIC AND THAT LIVES ARE IN DANGER BECAUSE OF A DEFECT IN THE DESIGN, OR THE MANUFACTURE, OF THE BRAKE AND CPA+ SYSTEM, OR BOTH.

07/27/2016
Components: AIR BAGS,SERVICE BRAKES
Incident Date: 07/27/2016
Crash: No
Fire: No
Vehicle Identification Number: WDCGG5GB2CF******
Summary

THIS VEHICLE HAD AN AIR BAG RECALL SOME TIME AGO. IN APPROXIMATELY EARLY MAY 2016 WE CALLED AND THE DEALER SAID THAT THE MANUFACTURER HAD NOT YET SUPPLIED IT WITH ANY REPLACEMENT AIR BAGS. THE DEALER SAID THAT A NEW RECALL NOTICE WOULD BE SENT OUT WHEN THE AIRBAGS WERE IN STOCK. NO NEW NOTICE HAS AS YET ARRIVED. THE CAR IS PRESENTLY AT THE DEALERSHIP FOR A SERIOUS MATTER EXPLAINED IN A RELATED COMPLAINT, AND WE ARE TOLD THAT NO WORK HAS BEEN DONE ON THE VEHICLE. THEREFORE THE AIR BAG RECALL IS STILL OUTSTANDING.

06/13/2016
Components: AIR BAGS
Incident Date: 04/18/2016
Crash: No
Fire: No
Vehicle Identification Number: WDCGG8HB5CF******
Summary

TL* TAKATA RECALL. THE CONTACT OWNS A 2012 MERCEDES-BENZ GLK350. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 16V081000 (AIR BAGS); HOWEVER, THE PART NEEDED TO PERFORM THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS NOTIFIED OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.

04/12/2016
Components: AIR BAGS,UNKNOWN OR OTHER
Incident Date: 04/11/2016
Crash: No
Fire: No
Vehicle Identification Number: WDCGG8HB5CF******
Summary

AFTER JUST PARKING THE VEHICLE BUT BEFORE GETTING OUT - THE DRIVERS HEADREST "EXPLODED" AND PUSHED MY HEAD TOWARD THE STEERING WHEEL. WHEN DRIVING THE VEHICLE HOME THE MESSAGE CENTER SAID PROBLEM WITH THE DRIVER FRONT AIRBAG AND THE PASSENGER FRONT AIRBAG AND THE WARNING LIGHT WAS ON. THE NEXT DAY I DROVE TO THE DEALER AND THEY PUSHED THE HEADREST BACK TOGETHER BUT COULD NOT GET THE MESSAGE REMOVED AND SAID IT WOULD NEED DIAGNOSTICS. I DROVE AWAY WITH THE MESSAGES STILL COMING ON INTENDING TO MAKE AN APPOINTMENT FOR DIAGNOSTICS. RETURNED TO HAVE THE MESSAGE CENTER STOP SHOWING MESSAGES AND THE DEALER WAS ABLE TO CORRECT THE ISSUE SAYING IT WAS JUST A BLOWN FUSE CAUSING THE PROBLEM. I DROVE THE CAR APPROX. 30 MIN THE NEXT DAY AND THEN 2 AND 1/2 HOURS THE FOLLOWING DAY AND WHILE DRIVING ON HIGHWAY AT FULL SPEED THE HEADREST "EXPLODED" AGAIN THROWING MY HEAD TO THE STEERING WHEEL AND I WAS ABLE TO NARROWLY AVERT CAUSING AN ACCIDENT. I DROVE STRAIGHT TO THE DEALER. THEY PUSHED THE HEADREST BACK IN AND WANTED ME TO LEAVE. I DID NOT WANT TO DRIVE THE CAR WITHOUT SOMEONE CHECKING THE PROBLEM SO THEY KEPT THE CAR. THE MESSAGE CENTER IS NOW NOT INDICATING A PROBLEM AND BECAUSE THE PERSON PUSHED THE HEADREST BACK TOGETHER THEY ARE UNABLE TO SEE A PROBLEM. WARRANTY IS UP ON THE VEHICLE BUT FEEL THIS IS A POTENTIAL FATAL SAFETY ISSUE TO REPORT.

12/16/2015
Components: STRUCTURE,WHEELS,SERVICE BRAKES
Incident Date: 12/16/2015
Crash: Yes
Fire: No
Summary

WHILE PARKING MY CAR IN A GARAGE, IT ACCELERATED. UPON APPLYING THE BRAKES, IT SPEEDED UP CAUSING ME TO CRASH INTO A CONCRETE BARRIER. AIR BAG DID NOT DEPLOY.

11/12/2015
Components: ELECTRICAL SYSTEM,VEHICLE SPEED CONTROL,ENGINE
Incident Date: 09/11/2014
Crash: No
Fire: No
Vehicle Identification Number: WDCGG5GB2CF******
Summary

WHEN DRIVING 40 MPH OR MORE, THE ENGINE STALLS AND THE UNIT IN THE DASHBOARD THAT CONTAINS THE ODOMETER AND SPEED, BEGINS TO TURN WHITE IN COLOR. IT APPEARS THE SOFTWARE ERROR WITHIN THE ENGINE CONTROL UNIT CAUSES THE VEHICLE TO STALL WHEN DRIVING AT A CERTAIN SPEED OR WHEN I AM COASTING TO A STOP, SUCH AS AT A TRAFFIC LIGHT. MY VEHICLE BEGINS TO SHUT-DOWN IN THE MIST OF MY DRIVING AT 40 MPH OR MORE, HOWEVER, WHEN I PUT MY FOOT ON THE BRAKE, THE ENGINE PICKS UP SPEED. THESE EVENTS ARE TERRIFYING, BECAUSE I CAN'T TELL IF THE VEHICLE IS GOING TO SHUT DOWN IN THE MIDDLE OF THE HIGHWAY AND INCREASE MY RISK OF CRASHING. THESE EVENTS HAVE BEEN ONGOING FOR OVER ONE YEAR. I HAVE TAKEN THE VEHICLE TO THE MERCEDES DEALERSHIP SEVERAL TIMES, BUT THEY CAN'T RESOLVE THE PROBLEMS. I TRULY NEED HELP FROM THE MERCEDES BENZ MANUFACTURER AND/OR THE NHTSA BECAUSE I AM AFRAID THE VEHICLE ENGINE WILL CAUSE ME TO LOSE CONTROL AND HURT MYSELF OR ANOTHER DRIVER. *TR

03/18/2015
Components: SEATS
Incident Date: 03/11/2015
Crash: No
Fire: No
Vehicle Identification Number: WDCGG8H83CF******
Summary

WE HAVE 2012 MERCEDES BENZ GLK350 BOUGHT FROM NANUET MERCEDES BENZ, NANUET, NY. ON MARCH 11 DRIVING ON RTE 306S AND HIT A POT HOLE COVERED WITH WATER AT ABOUT 20 MPH. THE HEAD REST SPLIT APART AND HIT MY NECK. IF I WERE DRIVING 40 OR MORE MILES PER HOUR THAT IMPACT WOULD HAVE BROKEN MY NECK EVEN COULD CAUSE DEATH. WAS THERE ANY SIMILAR COMPLAINT? SOMETHING LIKE THIS DID NOT HAPPEN IN 43 YEARS OF MY DRIVING. IS THE CAR MANUFACTURER LIABLE FOR IT? I TOOK THE CAR TO THE DEALER AND IT WOULD COST ABOUT $600. PLEASE DO NOT CALL, I AM HARD OF HEARING, COMMUNICATE THROUGH E-MAIL. *TR

11/10/2014
Components: STRUCTURE
Incident Date: 11/09/2014
Crash: No
Fire: No
Vehicle Identification Number: WDCGG8HB9CF******
Summary

LEFT DEALERSHIP AND ENTERED HIGHWAY AT MODERATE SPEED, WITHIN TWO MINUTES HEARD SOMETHING HIT THE ROOF OF THE VEHICLE. PULLED OVER TO INVESTIGATE AND SAW THAT THE TOP GASKET/SEAL (BLACK RUBBER) OF THE FRONT WINDSHIELD HAD COME OFF STARTING ON THE LEFT SIDE AND WAS DRAPED UP AND ON TOP OF THE ROOF OF THE VEHICLE. ONLY APPROXIMATELY 4 TO 5 INCHES REMAINED ATTACHED ON THE PASSENGER RIGHT SIDE OF THE VEHICLE. *TR

05/20/2013
Components: TIRES
Incident Date: 03/13/2013
Crash: No
Fire: No
Vehicle Identification Number: WDDLJ7DB8CA******
Summary

MY 2012 MERCEDES CLS 550 , WITH PIRELLI P ZERO TIRES,HAD A TIRE BLOWOUT JUNE "12. ANOTHER TIRE BLEW OUT IN MAR '13 ON THE MAR VISIT TO THE MERCEDES DEALER (SALISBURY MD), TWO MORE TIRES HAD BULGES, ALLEGEDLY FROM POTHOLES,AND HAD TO BE REPLACED. I WROTE PIRELLI OF THE PROBLEM WITH MY OBVIOUSLY DEFECTIVE TIRES, AND THE REPLY WAS "WE NEED TO INSPECT THE TIRES" FAT CHANCE, AFTER THE TIRES HAD LONG BEEN DISPOSED- I EVEN HAD TO PAY A DISPOSAL CHARGE. *TR

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