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2012 Mercedes-Benz R-Class SUV AWD

1
Recalls
7
Complaints

Safety Ratings.

NHTSA’s 5-Star Safety Ratings help consumers compare vehicle safety when searching for a car. More stars mean safer cars.

Frontal Crash
Side Crash
Rollover
Overall Front Star Rating

Combines Driver and Passenger star ratings into a single frontal rating. The frontal barrier test simulates a head-on collision between two similar vehicles, each moving at 35 mph.

Front Driver Side
Front Passenger Side
Overall Side Star Rating

Combines Side Barrier and Side Pole Star Ratings into a single side rating.

Driver
Passenger
Overall Side Pole Star Rating

Combines Side Barrier and Side Pole Star Ratings into a single side rating.

Rollover Star Rating

The Rollover Resistance test measures the risk of rollover in a single-vehicle, loss-of-control scenario.

Complaints
Recalls

7 Complaints

for 2012 MERCEDES-BENZ R-CLASS
03/31/2019
Components: AIR BAGS
Incident Date: 03/31/2019
Crash: No
Fire: No
Vehicle Identification Number: 4JGCB5HE2CA******
Summary

TAMARA RECALL. IT'S BEEN 10 YEARS NOW. WHEN IS MY LUCK RUNNING OUT?

03/29/2019
Components: AIR BAGS
Incident Date: 06/14/2016
Crash: No
Fire: No
Vehicle Identification Number: 4JGCB2FE3CA******
Summary

TL* TAKATA RECALL. THE CONTACT OWNS A 2012 MERCEDES-BENZ R350. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 16V081000 (AIR BAGS). THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE CONTACT CALLED MERCEDES-BENZ OF DENVER (LOCATED AT 940 S COLORADO BLVD, DENVER, CO 80246, (303) 953-4581) AND WAS INFORMED THAT THE PART WAS NOT AVAILABLE. THE MANUFACTURER WAS NOT MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.

03/29/2018
Components: ELECTRICAL SYSTEM
Incident Date: 03/24/2018
Crash: No
Fire: No
Vehicle Identification Number: 4JGCB5HE5CA******
Summary

"TAKATA RECALL" - WHILE DRIVING ALONG A COUNTY STREET MY VEHICLE COMPLETELY STALLED. I PUT IN PARK AND IT STARTED AND WENT APPROXIMATELY A 1/2 OF A MILE AND STALLED AGAIN. IT DID THIS TWICE MORE BEFORE I GOT HOME WHERE I SHUT IT OFF AND CALLED A TOW COMPANY TO TAKE IT TO THE SHOP. MY SERVICE ADVISOR CALL AND TOLD ME THAT THE WIRING HONES TO THE ENGINE BURNED UP.

12/24/2017
Components: AIR BAGS
Incident Date: 12/24/2017
Crash: No
Fire: No
Vehicle Identification Number: 4JGCB5HE7CA******
Summary

TAKATA RECALL MANUFACTURER ADVISED ME OF THE DEFECT IN MAY 2016. THE LETTER ADVISED IT WOULD TAKE SOME TIME TO DESIGN AND ULTIMATELY REPLACE THE DEFECTIVE PART. NO FURTHER NOTICES HAVE BEEN RECEIVED WITH A SOLUTION AFTER MORE THAN 18-MONTHS. NO ACCIDENTS OR COLLISIONS HAVE OCCURRED TO TEST THE BAG EFFECTIVENESS.

12/02/2017
Components: AIR BAGS
Incident Date: 12/01/2017
Crash: No
Fire: No
Vehicle Identification Number: 4JGCB5HE1CA******
Summary

TAKATA RECALL - AIRBAG FIX HAS YET NOT BEEN MADE AVAILABLE AND THE COMPANY HAS DECLARED BANKRUPTCY, I'M CLUELESS ON WHO IS GOING TO FIX THE AIRBAGS.

11/01/2017
Components: AIR BAGS
Incident Date: 11/01/2017
Crash: No
Fire: No
Vehicle Identification Number: 4JGCB5HEXCA******
Summary

TAKATA RECALL I RECEIVED A POST CARD IN THE MAIL FROM TK HOLDINGS STATING TO CONTACT THE DEALER FOR A FREE REPAIR. I HAVE CONTACTED THE DEALER AND THEY STATE THAT THE AIRBAGS ARE ON BACK ORDER. THE ISSUE IS NOT BEING RESOLVED IN A TIMELY MANNER

04/14/2014
Components: ENGINE
Incident Date: 01/01/2013
Crash: No
Fire: No
Vehicle Identification Number: 4JGCB2FEXCA******
Summary

TL*THE CONTACT OWNS A 2012 MERCEDES BENZ E350. THE CONTACT STATED THAT THE ENGINE STALLED WITHOUT WARNING. THE VEHICLE WAS TAKEN TO THE DEALER, WHO PERFORMED A DIAGNOSTIC THAT DETECTED SLUDGE IN THE ENGINE. THE ENGINE WAS REPLACED HOWEVER, THE FAILURE WAS NOT CORRECTED AND THE VEHICLE CONTINUED TO SPORADICALLY STALL. THE VEHICLE WAS TAKEN BACK TO THE DEALER FOR FURTHER INSPECTION. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE APPROXIMATE FAILURE AND CURRENT MILEAGE WAS 34,000.

0 Recalls

for 2012 MERCEDES-BENZ R-CLASS

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