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2012 Mercedes-Benz Sprinter 2500 CARGO VAN RWD

2
Recalls
6
Complaints

Safety Ratings.

NHTSA’s 5-Star Safety Ratings help consumers compare vehicle safety when searching for a car. More stars mean safer cars.

Frontal Crash
Side Crash
Rollover
Overall Front Star Rating

Combines Driver and Passenger star ratings into a single frontal rating. The frontal barrier test simulates a head-on collision between two similar vehicles, each moving at 35 mph.

Front Driver Side
Front Passenger Side
Overall Side Star Rating

Combines Side Barrier and Side Pole Star Ratings into a single side rating.

Driver
Passenger
Overall Side Pole Star Rating

Combines Side Barrier and Side Pole Star Ratings into a single side rating.

Rollover Star Rating

The Rollover Resistance test measures the risk of rollover in a single-vehicle, loss-of-control scenario.

Complaints
Recalls

6 Complaints

for 2012 MERCEDES-BENZ SPRINTER 2500
08/12/2021
Components: AIR BAGS,UNKNOWN OR OTHER,ENGINE
Incident Date: 07/12/2021
Crash: No
Fire: No
Vehicle Identification Number: Wd4pe7cc7c5******
Summary

Had a service call to repair recall items. Technician forgot to install bolts holding the transmission which led to multiple light alerts. Could have been dangerous for driver.

03/15/2019
Components: VEHICLE SPEED CONTROL
Incident Date: 11/21/2018
Crash: No
Fire: No
Vehicle Identification Number: WD3PE7CC570******
Summary

THE VAN WILL AT TIMES ACCELERATE ON IT OWN.

11/13/2018
Components: UNKNOWN OR OTHER
Incident Date: 10/12/2018
Crash: No
Fire: No
Vehicle Identification Number: WDAPF4CC6C9******
Summary

CHECK ENGINE AND DEF LIGHT COMES ON WHEN I CAN ONLY PUT A QUART OF DEF IN TANK ONLY HAVE 23000 MILES ON ENGINE. LIGHT CLEARS AFTER ADDING ONLY A QUART AND RESTATRTING AND DRIVING. THEN RETURNS IN A SHORT WHILE. SHOULDNT THIS BE COVERED UNDER THE EMISSION WTTY. YEAR 2012 MERCEDES SPRINTER 3500

05/11/2018
Components: AIR BAGS
Incident Date: 03/01/2015
Crash: No
Fire: No
Vehicle Identification Number: WDAPF4CC1C5******
Summary

TAKATA RECALL- WE HAVE BEEN WAITING 3 YEARS FOR A FIX FOR THE DRIVER SIDE AIRBAG RECALL SINCE WE WERE FIRST NOTIFIED OF THE PROBLEM WITH THE AIRBAG. THE RECALL WAS EFFECTIVE 02/11/2016. WE WERE NOTIFIED OF THE PROBLEM NEARLY A YEAR BEFORE THE RECALL BECAME EFFECTIVE. WE HAVE ALSO BEEN WAITING FOR THE PASSENGER SIDE AIRBAG RECALL REPLACEMENT SINCE 01/10/2017. THIS IS OUTRAGEOUS AND WE FEEL MERCEDES SHOULD BUY OUR VEHICLE BACK FROM US FOR THE BLUE BOOK VALUE IMMEDIATELY.

02/20/2014
Components: VISIBILITY/WIPER
Incident Date: 12/27/2013
Crash: No
Fire: No
Summary

THE WAY THEY DESIGN THE WIPER IT IS THE MOST UNSAFE VAN I HAVE EVER DRIVE SPECIALLY WHEN IT IS SNOWY.THERE IS NO HEAT WHERE THE WIPERS STOPS AND THE ICE BUILDS UNDER THE WIPER SO EVERY TWENTY MINUTES THE WIPERS NEED TO BE HAND CLEANED. IT IS MAKE IT VERY UNSAFE WHEN YOU HAVE TO DRIVE IN THE HIGHWAY IN SNOW.VERY BAD ENGINEERING.I DON'T KNOW HOW THIS VAN GET APPROVED TO SELL. I DROVE FOR FEDEX SAVE DRIVER IN LAST TEN YEARS. I'M VERY SCARED THEN I HAVE DRIVE THAT VAN IN SNOW. I HOPE THEY COME WITH BETTER DESIGN FOR THEIR FUTURE VANS. *TR

01/09/2014
Components: EXTERIOR LIGHTING
Incident Date: 02/28/2013
Crash: No
Fire: No
Vehicle Identification Number: WD3PE7CC9C5******
Summary

HEADLIGHTS, DIRECTIONAL LIGHTS, PARKING LIGHTS, AND TAIL LIGHTS CONTINUE TO GO OUT AND HAVE FREQUENT REPLACEMENT. LEFT REAR FOG LIGHT WILL NOT FUNCTION EVEN AFTER REPLACEMENT WITH NEW BULB. *TR

2 Recalls

for 2012 MERCEDES-BENZ SPRINTER 2500
10/02/2016
CAMPAIGN NUMBER: 16V077000
AIR BAGS:FRONTAL:DRIVER SIDE:INFLATOR MODULE
In the event of a crash necessitating deployment of the driver's frontal air bag, the inflator could rupture with metal fragments striking the vehicle occupants potentially resulting in serious injury or death.
Campaign Number: 16V077000
Manufacture: Daimler Vans USA, LLC
Components: AIR BAGS:FRONTAL:DRIVER SIDE:INFLATOR MODULE
Summary

Daimler Vans USA, LLC (Daimler Vans) is recalling certain model year 2007-2009 Dodge Sprinter 2500 and 3500 vehicles manufactured July 1, 2006, to July 31, 2008, 2007-2014 Freightliner Sprinter 2500 and 3500 vehicles manufactured July 1, 2006, to July 1, 2014, and 2010-2014 Mercedes Benz Sprinter 2500 and 3500 vehicles manufactured July 1, 2010, to July 1, 2014. Upon deployment of the driver's frontal air bag, excessive internal pressure may cause the inflator to rupture.

Notes

Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.

28/07/2017
CAMPAIGN NUMBER: 17V480000
AIR BAGS:FRONTAL:PASSENGER SIDE:INFLATOR MODULE
An inflator rupture may result in metal fragments striking the vehicle occupants resulting in serious injury or death.
Campaign Number: 17V480000
Manufacture: Daimler Vans USA, LLC
Components: AIR BAGS:FRONTAL:PASSENGER SIDE:INFLATOR MODULE
Summary

Daimler Vans USA, LLC (DVUSA) is recalling certain 2012 Freightliner and Mercedes Benz Sprinter 2500 and 3500 vehicles. These vehicles are equipped with certain air bag inflators assembled into the passenger frontal air bag modules used as original equipment or replacement equipment. In the event of a crash necessitating deployment of the passenger frontal air bag, these inflators may rupture due to propellant degradation occurring after long-term exposure to absolute humidity and temperature cycling.

Notes

Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.

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