EN

2012 Suzuki Sx4 5 HB FWD

3
Recalls
37
Complaints
Overall rating

Safety Ratings.

NHTSA’s 5-Star Safety Ratings help consumers compare vehicle safety when searching for a car. More stars mean safer cars.

Frontal Crash
Side Crash
Rollover
Overall Front Star Rating

Combines Driver and Passenger star ratings into a single frontal rating. The frontal barrier test simulates a head-on collision between two similar vehicles, each moving at 35 mph.

Front Driver Side
Front Passenger Side
Overall Side Star Rating

Combines Side Barrier and Side Pole Star Ratings into a single side rating.

Driver
Passenger
Overall Side Pole Star Rating

Combines Side Barrier and Side Pole Star Ratings into a single side rating.

Rollover Star Rating

The Rollover Resistance test measures the risk of rollover in a single-vehicle, loss-of-control scenario.

Rollover Risk: 13.3%

Complaints
Recalls

37 Complaints

for 2012 SUZUKI SX4
06/28/2021
Components: STEERING
Incident Date: 06/28/2021
Crash: No
Fire: No
Vehicle Identification Number: js2yc5a38c6******
Summary

2012 SUZUKI SX4. CONSUMER WRITES SEEKING REIMBURSEMENT FOR POWER STEERING PUMP SAFETY RECALL.

03/08/2021
Components: SEATS
Incident Date: 02/01/2021
Crash: No
Fire: No
Vehicle Identification Number: JS2YB5A37C6******
Summary

TL* THE CONTACT OWNS A 2012 SUZUKI SX4. THE CONTACT STATED WHILE DRIVING 55 MPH, THE FRONT PASSENGER'S SIDE SEAT WARNING LIGHT ILLUMINATED. THE CONTACT TOOK THE VEHICLE TO SARASOTA MITSUBISHI (6826 S TAMIAMI TRAIL, SARASOTA, FL 34231) WHERE IT WAS DIAGNOSED AS PASSENGER SIDE SEAT BOTTOM MALFUNCTION. THE DEALER INFORMED THE CONTACT THAT THE FRONT PASSENGER'S SIDE SEAT NEEDED TO BE REPLACED HOWEVER, THE PART WAS NOT AVAILABLE. THE CONTACT CONTACTED THE MANUFACTURER AND WAS INFORMED THAT HE WOULD RECEIVE A CALLBACK HOWEVER, NO FURTHER ASSISTANCE WAS PROVIDED. THE FAILURE MILEAGE WAS 46,000.

02/20/2021
Components: STEERING
Incident Date: 10/23/2018
Crash: No
Fire: No
Vehicle Identification Number: JS2YC5A3XC6******
Summary

I WAS SENT A RECALL NOTICE FOR MY CAR AND THE PROBLEM IS THAT THE SERVICE PROVIDER THAT IS NEAR MY HOME HAS CLOSED DOWN AND THE OTHER ONE THAT IS ON THE LIST IS 50 MILES AWAY FROM MY HOME. ALL OTHER PLACES ARE OUT OF MY STATE. HELP

07/30/2020
Components: STEERING
Incident Date: 02/01/2020
Crash: No
Fire: No
Vehicle Identification Number: JS2YC5A39C6******
Summary

NOTHING YET. I CONTINUE TO GET RECALL NOTICED BUT NO ONE HAS PARTS FOR IT ANYMORE AND CAN'T GET THEM IN. THE CAR IS DRIVABLE BUT I WORRY ABOUT AN INCIDENT HAPPENING ONE DAY

01/21/2020
Components: STEERING
Incident Date: 01/21/2020
Crash: No
Fire: No
Summary

2012 SUZUKI SX4. CONSUMER WRITES IN REGARDS TO DEFECTIVE POWER STEERING PUMP. *LD *JS

12/20/2019
Components: STEERING
Incident Date: 10/25/2019
Crash: No
Fire: No
Vehicle Identification Number: JS2YA5A57C6******
Summary

TL* THE CONTACT OWNS A 2012 SUZUKI SX4. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 15V587000 (STEERING). THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE AND STATED THAT THE PART WAS NOT AVAILABLE FOR THE REPAIR. THE CONTACT HAD NOT EXPERIENCED A FAILURE. PARTS DISTRIBUTION DISCONNECT.

11/06/2019
Components: STEERING,ENGINE
Incident Date: 11/05/2018
Crash: No
Fire: No
Vehicle Identification Number: JS2YB5A32C6******
Summary

TL* THE CONTACT OWNS A 2012 SUZUKI SX4. THE CONTACT CALLED NHTSA REGARDING NHTSA CAMPAIGN NUMBER: 15V587000 (STEERING). WHILE THE VEHICLE WAS AT A COMPLETE STOP, THE ENGINE STARTED TO RATTLE UNCONTROLLABLY. THERE WERE NO WARNING INDICATORS ILLUMINATED. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE DEALER AND MANUFACTURER WERE NOT NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS APPROXIMATELY 36,000.

10/11/2019
Components: STEERING
Incident Date: 01/18/2019
Crash: No
Fire: No
Vehicle Identification Number: JS2YB5A33C6******
Summary

I WAS NOTIFIED OF A SECOND RECALL (18V-804) OF THE POWER STEERING AT THE END OF 2018 STATING THAT THE POWER STEERING MAY GO OUT UNDER REALLY COLD CONDITIONS. I LIVE IN MINNESOTA, THERE IS NO WAY TO AVOID THE COLD! MY POWER STEERING WENT OUT ON JANUARY 18, 2019. I COULD NO LONGER HOLD OUT AND GOT SOMETHING FIXED ON IT BUT IT HAS GONE OUT AGAIN. OUR MECHANIC IS NOW TELLING ME IT IS A HAZARD TO DRIVE BECAUSE THE POWER STEERING FLUID HAS LEAKED ALL OVER AND COULD CAUSE A FIRE. SUZUKI HAS YET TO SEND ANY NEW INFORMATION AND IS USELESS WHEN I CALL THEM (TODAY THE PHONE JUST KEPT RINGING WHEN I TRIED).

09/10/2019
Components: STEERING
Incident Date: 03/09/2019
Crash: No
Fire: No
Vehicle Identification Number: JS2YB5A32C6******
Summary

TL* THE CONTACT OWNS A 2012 SUZUKI SX4. WHILE DRIVING APPROXIMATELY 60 MPH, THE STEERING LOST POWER. THE DEALER WAS NOT CALLED. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 15V587000 (STEERING); HOWEVER, THE PART TO DO THE REPAIR WAS UNAVAILABLE. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE AND WAS NOT ABLE TO CONFIRM WHEN THE PARTS WERE TO BECOME AVAILABLE. THE VEHICLE WAS NOT REPAIRED. THE FAILURE MILEAGE WAS APPROXIMATELY 100,000. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.

07/28/2019
Components: STEERING
Incident Date: 01/28/2019
Crash: No
Fire: No
Vehicle Identification Number: JS2YB5A38C6******
Summary

DURING THE POLAR VORTEX, THE POWER STEERING WENT OUT.

05/28/2019
Components: STEERING
Incident Date: 04/24/2019
Crash: No
Fire: No
Vehicle Identification Number: JS2YB5A34C6******
Summary

CAMPAIGN NUMBER 18V804000, SUZUKI HAS NO PLAN TO CORRECT POWER STEERING ISSUE. I HAD IT FIXED MYSELF AND SENT SUZUKI A COPY OF THE BILL REQUESTING REPAYMENT, DENIED BECAUSE OF A USED PART INSTALLED. I SPOKE WITH SUZUKI HEADQUARTERS AND THE CAR DEALERSHIP I BOUGHT THE CAR FROM NEW, THEY WERE NO HELP.

02/27/2019
Components: STEERING
Incident Date: 11/29/2018
Crash: No
Fire: No
Vehicle Identification Number: JS2YC5A38C6******
Summary

STEERING:HYDRAULIC POWER ASSIST:PUMP, THERE WAS A RECALL AND I CALLED SUZUKI AND ALL THEY DO I HANG UP ON ME. *TR

02/06/2019
Components: POWER TRAIN
Incident Date: 01/22/2019
Crash: No
Fire: No
Vehicle Identification Number: JS2YC5A31C6******
Summary

TL* THE CONTACT OWNS A 2012 SUZUKI SX4. WHILE DRIVING 60 MPH, THE RPMS INCREASED AND THE CONTACT PULLED THE VEHICLE OFF THE ROAD. AFTERWARDS, THE VEHICLE WOULD ONLY REACH 20 MPH. THE VEHICLE WAS TOWED TO SUBARU OF WICHITA (11610 E KELLOGG DR N, WICHITA, KS 67207, (316) 264-7777) WHERE IT WAS DIAGNOSED THAT THE TRANSMISSION NEEDED TO BE REPLACED. THE REPAIRS WERE COMPLETED; HOWEVER, THE DEALER STATED THAT THE TRANSMISSION CONTROL MODULE WAS NOT READING THE COMPUTER INSIDE THE TRANSMISSION, WHICH ALSO NEEDED TO BE REPLACED. THE CONTACT STATED THAT THE DEALER PERFORMED AN OIL CHANGE ON THE VEHICLE SEVEN DAYS PRIOR TO THE FAILURE. THE VEHICLE WAS CURRENTLY IN THE DEALER'S POSSESSION AND HAD NOT BEEN REPAIRED AGAIN. THE FAILURE MILEAGE WAS 168,806.

02/13/2018
Components: POWER TRAIN
Incident Date: 12/27/2017
Crash: No
Fire: No
Vehicle Identification Number: JS2YC5A37C6******
Summary

RECALL FOR GEAR SHIFT LEVER REPLACED WITH DEFECTIVE GEAR SHIFT LEVER THAT CAN BE BUMPED INTO REVERSE WHILE IN DRIVE.

10/30/2017
Components: ELECTRICAL SYSTEM,STRUCTURE
Incident Date: 10/19/2017
Crash: No
Fire: No
Vehicle Identification Number: JS2YB5A33C6******
Summary

TL* THE CONTACT OWNS A 2012 SUZUKI SX4. THE CONTACT STATED THAT THE TACHOMETER AND SPEEDOMETER WERE STRUCTURALLY UNSOUND AND MOVED OUT OF POSITION. THE CONTACT WAS UNABLE TO DETERMINE THE CORRECT INFORMATION ON THE INSTRUMENT PANEL/CLUSTER. THE CONTACT WAS UNCERTAIN IF THERE WAS AN INTERNAL SHORT OR FRACTURE. THREE DEALERS WERE CONTACTED: ADVANTAGE SUZUKI (760 CENTRAL AVE, ALBANY, NY 12206, (518) 482-0500, (WHICH IS PERMANENTLY CLOSED AND NOW GOES BY DESTINATION KIA, (518) 478-8036)), LINCOLN OF WAYNE (1910 NJ-23, WAYNE, NJ 07470, (973) 696-9700), AND MILFORD SUZUKI (500 6TH ST, MILFORD, PA 18337, (570) 296-2636). ALL THREE DEALERS INDICATED THAT THE VEHICLE NEEDED TO BE DIAGNOSED AND THAT THEY HAD NEVER HEARD OF THIS TYPE OF FAILURE. IN ADDITION, THE VEHICLE WAS TEST DRIVEN BY AN INDEPENDENT CERTIFIED MECHANIC (MIKES AUTO CARE, 6 WEST MAIN STREET EXTENSION, GOSHEN, NY 10924, (845) 294-8284). THE CONTACT WAS UNCERTAIN IF A FAILURE COULD OCCUR DURING INCLEMENT WEATHER AND WHILE DRIVING AT A HIGH RATE OF SPEED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 87,036.

06/19/2017
Components: AIR BAGS,SEATS
Incident Date: 06/04/2017
Crash: No
Fire: No
Vehicle Identification Number: JS2YC5A3XC6******
Summary

THE PASSENGER SIDE SEAT SENSOR HAS FAILED TO REGISTER A PASSENGER AND COMMUNICATE WITH THE COMPUTER. THIS WILL CAUSE THE AIRBAGS TO NOT DEPLOY AND CAN SERIOUSLY INJURE THE PASSENGER. SUZUKI WAS NOTIFIED AND REFUSES TO REPAIR THE ISSUE. INSTEAD THEY WANT OVER $2000 FOR A NEW SEAT. YEARS 2007 - 2011 HAD THE SAME ISSUE AND WAS RECALLED FOR THE EXACT SAME THING. PLEASE MAKE THEM ACCOUNTABLE AND DO A RECALL FOR THIS.

11/26/2016
Components: AIR BAGS
Incident Date: 11/06/2016
Crash: No
Fire: No
Vehicle Identification Number: JS2YC5A38C6******
Summary

HELLO THE PASSAGER AIR BAG FAIL THERE IS A RECALL ON THIS ISSUE BUT I NEVER RECEIVED ONE ON MY CAR BUT A FEW OF MY FRIENDS RECEIVED THERE RECALL ON THERE SX4 2012 WHY DID NOT I RECEIVE MINE ? THIS IS A MATTER OF LIFE OR INJURY DEALERSHIP SAID SUZUKI SHOULD REPLACE BUT SUZUKI REFUSE TO DO ANYTHING. DEALERSHIP RAN THE HARD CODE AND THE PASSAGER SEAT MUST BE REPLACED

11/23/2016
Components: AIR BAGS
Incident Date: 11/06/2016
Crash: No
Fire: No
Vehicle Identification Number: JS2YC5A38C6******
Summary

BOTH AIRBAGS FAILED AT THE SAME TIME I CONTACTED SUZUKI AND THEY REFUSE TO DO ANYTHING. FRIENDS OF MINE OWN SAME CAR AND THEY RECEIVED A RECALL I DID NOT.. TOOK CAR TO DEALERSHIP THEY CAN NOT FIGURE OUT WHY BOTH FAILED AT THE SAME TIME TOLD ME SUZUKI SHOULD REPLACE BOTH SEATS.. DRIVER AND PASSER SEAT.. AS THIS IS A MAJOR SAFETY ISSUE THAT COULD CAUSE DEATH OR INJURY AND THIS IS NOT PART OF MAINTENANCE OR WEAR ... THIS IS ABOUT SAVING LIVES,

11/21/2016
Components: AIR BAGS
Incident Date: 11/07/2016
Crash: No
Fire: No
Vehicle Identification Number: JS2YC5A38C6******
Summary

THE MAT THAT YOU SIT ON THAT TURN ON THE SAFETY AIR BAGS FAILED CONTACTED SUZUKI THERE IS A RECALL BUT REFUSE TO FIX MINE.. FOUR OF MY FRIENDS OWN SAME CAR AND THEY RECEIVED THERE RECALL FROM SUZUKI ON THERE SX4 THIS IS A MAJOR SAFETY ISSUE WHICH COULD CAUSE INJURY OR DEATH

09/08/2016
Components: AIR BAGS
Incident Date: 06/20/2016
Crash: Yes
Fire: No
Vehicle Identification Number: JS2YC5A32C6******
Summary

TAKATA RECALL I WAS IN AN ACCIDENT WHERE I REAR ENDED A CAR THAT WAS STOPPED AT A LIGHT ON A CITY STREET, SPEED LIMIT 25-35, GOING UPHILL. UPON IMPACT AIRBAGS DID NOT DEPLOY. THE FRONT OF MY CAR WAS SEVERELY CRUSHED HAVING GONE UNDER THE SUV. SPARE TIRE ON SUV SAVED MY LIFE. I BELIEVE THAT THE AIRBAGS SHOUD HAVE DEPLOYED.

03/28/2016
Components: POWER TRAIN
Incident Date: 03/28/2016
Crash: No
Fire: No
Vehicle Identification Number: JS2YC5A30C6******
Summary

I HAD MY CAR REPAIRED IN A RECALL IN JAN 2015 (ITS CODE IS VL). AFTER ABOUT ONE MONTH I FOUND SOMETIMES IT WAS DIFFICULT TO MOVE THE STICK OUT OF PARK. IT WAS A RANDOM ISSUE SO I DIDN'T TAKE IT SERIOUS AT THAT TIME. RECENTLY THE ISSUE HAPPENS MORE FREQUENTLY. I CALLED SUZUKI CUSTOMER SERVICE ON MARCH 28, 2016 AND THEY TOLD ME TO HAVE THE CAR DIAGNOSED AT A LOCAL AUTHORIZED DEALER. I WENT TO THE DEALER ON THE SAME DAY. THE DEALER TOLD ME THE PART THAT WAS REPLACED IN THE RECALL IN JAN 2015 NEEDS TO BE REPLACED AGAIN, BUT IT ALREADY PASSED THE WARRANTY WHICH IS ONE YEAR. I CALLED THE SUZUKI CUSTOMER SERVICE AGAIN AND THEY GAVE ME THE SAME ANSWER: THEY WARRANTY ON THAT PART ALREADY EXPIRED. I JUST FIND ON THE NATSA WEBSITE SUZUKI RELEASED A REVISED DOCUMENT (RCORRD-14V811-4872.PDF) ON FEB 18, 2015 SAYING THEY "HAVE RECEIVED REPORTS OF SHIFTING DIFFICULTY IN SOME SX4 VEHICLES AFTER THE RECALL REPAIR HAS BEEN PERFORMED." AND THEY RELEASED A REVISED TECHNICAL SERVICE BULLETIN (RCRIT-14V811-3386.PDF) ON FEB 27, 2015. MY CAR WAS REPAIRED IN JAN, 2015, AND AFTER THAT I DID NOT RECEVIE ANY NOTICE ABOUT THE REVISED TECHNICAL SERVICE BULLETIN. I THINK THE CAR ISSUE I AM HAVING IS DUE TO THEY DID NOT FOLLOW THE REVISED TECHNICAL SERVICE BULLETIN. AND I THINK SUZUKI SHOULD REPAIR IT AT NO CHARGE. THANKS

01/28/2016
Components: STEERING
Incident Date: 01/28/2016
Crash: No
Fire: No
Summary

TL* THE CONTACT OWNS A 2012 SUZUKI SX4. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 15V587000 (STEERING) HOWEVER, THE PART NEEDED TO REPAIR THE VEHICLE WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS NOT NOTIFIED OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. THE VIN WAS UNAVAILABLE.

11/02/2015
Components: STEERING
Incident Date: 10/31/2015
Crash: No
Fire: No
Vehicle Identification Number: JS2YC5A38C6******
Summary

TL* THE CONTACT OWNS A 2012 SUZUKI SX4. WHILE DRIVING AT 10 MPH AND ATTEMPTING TO TURN THE STEERING WHEEL LEFT, THE CONTACT OBSERVED AN ABNORMAL NOISE COMING FROM THE FRONT DRIVER SIDE TIRE. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS APPROXIMATELY 60,000.

10/21/2015
Components: STEERING,POWER TRAIN
Incident Date: 07/10/2015
Crash: No
Fire: No
Vehicle Identification Number: JS2YC5A34C6******
Summary

TL* THE CONTACT OWNS A 2012 SUZUKI SX4. THE CONTACT STATED THAT THE GEAR SHIFT FAILED TO SWITCH INTO THE PARK POSITION WITHOUT WARNING. THE VEHICLE WAS TAKEN TO THE DEALER WHERE IT WAS REPAIRED UNDER NHTSA CAMPAIGN NUMBER: 14V811000 (POWER TRAIN), BUT THE FAILURE RECURRED. IN ADDITION, WHILE DRIVING AT VARIOUS SPEEDS, THE STEERING WHEEL WAS DIFFICULT TO MANEUVER WITHOUT WARNING. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE VIN WAS INCLUDED IN NHTSA CAMPAIGN NUMBER: 15V587000 (STEERING). THE FAILURE MILEAGE WAS 76,502.

09/25/2015
Components: AIR BAGS
Incident Date: 08/01/2015
Crash: No
Fire: No
Vehicle Identification Number: JS2YC5A37C6******
Summary

I WAS DRIVING FROM PA TO MD FOR VACATION. SUDDENLY THE AIRBAG LIGHT CAME ON IN MY DASH PANEL. THE LIGHT HAS STAYED ON TO THIS DAY. I HAVE CONTACTED SUZUKI AND BECAUSE IT IS PAST WARRANTY ON THAT PART OF THE CAR, THEY WILL NOT EVEN LOOK AT WHY. I WOULD HAVE TO PAY SOMEONE ALMOST $100 TO HAVE IT LOOKED AT, NOT REPAIRED! I DON'T THINK THAT I SHOULD HAVE TO DO THIS SINCE THEY HAVE A HISTORY OF HAVING ISSUES WITH THEIR AIRBAGS! I WANT THEM TO LOOK AT IT - NO CHARGE - AND REPAIR THE ISSUE! IT HAS TO BE FIXED BEFORE JANUARY 2016 OR MY CAR WILL NOT PASS ANNUAL INSPECTION.

09/16/2015
Components: AIR BAGS
Incident Date: 09/13/2015
Crash: Yes
Fire: No
Summary

TL* THE CONTACT OWNS A 2012 SUZUKI SX4. WHILE TRAVELING APPROXIMATELY 5 MPH TO TURN INTO THE CONTACT'S DRIVEWAY, THE BRAKE PEDAL WAS APPLIED. THE CONTACT HEARD AN ABNORMAL NOISE NEAR THE STEERING WHEEL AND THE DRIVER SIDE AIR BAG DEPLOYED WITH FORCE. THE CONTACT SUSTAINED INJURIES TO THE FACE, A BLOODY NOSE, ARM AND BACK PAINS, AND EXTENSIVE INTERNAL BRUISING. THE DRIVER SIDE AIR BAG HAD BLOOD ON IT DUE TO THE FORCE AND IMPACT. THE CONTACT RECEIVED MEDICAL TREATMENT. THE INSURANCE COMPANY TOWED THE VEHICLE TO A REPAIR SHOP FOR INSPECTION. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE AND WAS TO SEND A TECHNICIAN TO DIAGNOSE THE FAILURE. THE CONTACT WAS WAITING ON THE MANUFACTURER TO DETERMINE THE REMEDY TO REPAIR THE VEHICLE. THE VIN WAS NOT AVAILABLE. THE FAILURE MILEAGE WAS NOT AVAILABLE.

09/08/2015
Components: VEHICLE SPEED CONTROL
Incident Date: 06/27/2012
Crash: No
Fire: No
Vehicle Identification Number: JS2YC5A99C6******
Summary

SINCE I BOUGHT THE VEHICLE EVERY TIME YOU SHIFT GEARS THE CLUTCH MAKES UNUSUAL SOUND.

07/15/2015
Components: UNKNOWN OR OTHER
Incident Date: 06/22/2015
Crash: No
Fire: No
Vehicle Identification Number: JS2YB5A3XC6******
Summary

SUZUKI IS CONDUCTING A RECALL UNDER CAMPAIGN 14V811000. WHEN I CONTACTED THE DEALER LISTED ON MY NOTIFICATION LETTER FROM SUZUKI, I WAS INFORMED THAT THEY HAD ENDED THEIR CONTRACT WITH SUZUKI, AND THAT, ALTHOUGH THEY COULD DO THE WORK, SUZUKI WOULD NOT REIMBURSE THEM FOR IT. BECAUSE THE NEAREST DEALER OTHER THAN THAT LOCATION IS A ONE-WAY 2.5 HOUR DRIVE, I CONTACTED SUZUKI. THEY TOLD ME THAT THERE WAS NOTHING THEY COULD DO, AS NHTSA PROHIBITED THEM FROM REIMBURSING FOR REPAIRS OUTSIDE THEIR CURRENT DEALER NETWORK. SINCE SUZUKI STOPPED SELLING PASSENGER CARS IN NORTH AMERICA, THEY HAVE LET THEIR SERVICE NETWORK ATROPHY, DESPITE PUBLIC PROMISES TO CONTINUE TO PROVIDE SUPPORT TO VEHICLE OWNERS.

07/10/2015
Components: POWER TRAIN
Incident Date: 01/01/2015
Crash: No
Fire: No
Vehicle Identification Number: JS2YC5A51C6******
Summary

TL* THE CONTACT OWNS A 2012 SUZUKI SX4. THE CONTACT RECEIVED A RECALL NOTICE FOR NHTSA CAMPAIGN NUMBER:14V811000 (POWER TRAIN) AND STATED THAT THE PARTS WERE UNAVAILABLE TO REPAIR THE VEHICLE. THE DEALER STATED THAT THERE WERE ONLY FIVE PARTS A MONTH BEING RECEIVED. THE MANUFACTURER WAS NOT NOTIFIED OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE.

04/07/2015
Components: STEERING
Incident Date: 04/01/2015
Crash: No
Fire: No
Vehicle Identification Number: JS2YB5A38C6******
Summary

UPON ENTERING AN INTERSECTION, THE POWER STEERING FAILED TO OPERATE RESULTING IN A DRAMATIC INCREASE IN THE FORCE REQUIRED TO MANEUVER THE VEHICLE. THIS COULD HAVE RESULTED IN A COLLISION WITH OTHER VEHICLES OR PEDESTRIANS. *TR

02/22/2015
Components: AIR BAGS
Incident Date: 02/16/2015
Crash: No
Fire: No
Vehicle Identification Number: JS2YC5A3XC6******
Summary

AT 48648 MILES THE DRIVER SIDE AND PASSENGER SIDE AIRBAG LIGHT CAME ON INDICATING AN ISSUE. I CONTACTED SUZUKI IN CALIFORNIA AND THEY IN TURN INFORMED ME THAT I WOULD NEED TO PAY TO GET THIS FIXED. THE COST CAN BE UP TO $3000 BEING THERE IS NO RECALL AND NO WARRANTY AFTER 36000 MILES. I HAVE A ISSUE WITH THAT ISSUE SEEING THE FACT THAT THERE WAS A RECALL FOR YEARS 2007 - 2011 FOR THE EXACT SAME ISSUE. I WOULD LIKE TO ASK THAT WE INCLUDE ALL YEARS FROM 2007 - 2014 BECAUSE IT IS THE SAME ISSUE AS THE YEAR 2007 - 2011. *TR

12/10/2014
Components: AIR BAGS
Incident Date: 10/28/2011
Crash: No
Fire: No
Vehicle Identification Number: JS2YC5A31C6******
Summary

PASSENGER FRONT SIDE AIR BAG LIGHT KEEPS COMING ON, SENT TWO NOTES TO DEALER-NO REPLY WITH ALL THE TALK OF RECALLS OF SUZUKI I AM CONCERNED, WITH NO REPLY FROM DEALER EVEN MORE CONCERNED (5 STAR, ALTOONA, PA) (NEED TO VERIFY YEAR AND MILEAGE, CAR IS NOT HERE NOW). *TR

11/30/2014
Components: EXTERIOR LIGHTING,AIR BAGS
Incident Date: 11/26/2014
Crash: No
Fire: No
Vehicle Identification Number: JS2YC5A3XC6******
Summary

THE AIRBAG LIGHT HAS ILLUMINATED AND WILL NOT TURN OFF. I AM AFRAID THAT A SENSOR OR CONNECTION MAY CAUSE THE AIRBAG TO EITHER DEPLOY WHILE DRIVING OR NOT DEPLOY IN CASE OF AN ACCIDENT. THIS IS A SENSITIVE ISSUE THAT NEEDS TO BE ADDRESSED!!! *TR

11/01/2014
Components: AIR BAGS
Incident Date: 10/01/2013
Crash: No
Fire: No
Vehicle Identification Number: JS2YC5A37C6******
Summary

TL-THE CONTACT OWNS A 2012 SUZUKI SX4. THE CONTACT STATED THAT AIR BAG WARNING LIGHT REMAINED ILLUMINATED. THE DEALER DIAGNOSED THAT THE CUSHION IN THE FRONT PASSENGER'S SEAT. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 35,000. NE

05/19/2014
Components: AIR BAGS,TIRES
Incident Date: 05/19/2014
Crash: No
Fire: No
Summary

I HAVE BRIDGESTONE TIRES ONLY ABOUT 29,500 MILES AND HAVE UNEVEN WEAR ON ALL MY TIRES I HAVE THEM ROTAED AT EVERY 3000 MILES THAT SHOULDN'T BE AND MY AIR BAG LIGHT ON THE PASSANGER SIDE IS OFF WHEN YOU SIT IN THE SEAT AND ON WHEN NO NONE SITS IN IT TVI TOOK IT BACK TO THE DEALER SEVERAL TIMES AND THEY JUST SAY THAT THE PERSON DOES NOT WEIGH ENOUGH FOR IT TO COME ON. *JS

08/07/2013
Components: SEATS
Incident Date: 07/09/2013
Crash: No
Fire: Yes
Vehicle Identification Number: JS2YC5A38C6******
Summary

THE SUN MELTED MY SEAT AND SHIFTER AREA HERE IN FLORIDA. I IN FORM SUZUKI CORP. BUT THEY REFUSE TO REPLY TO THE ISSUE EVEN AFTER SUBMITTING PHOTOS AND GOING TO THE DEALERSHIP . I AM ALSO VERY CONCERN ABOUT FIRE STARTING IN THE CAR AS THE SUN MELTED THE INSIDE COULD AS WELL START A FIRE. THE CAR IS UNDER WARRANTY AND SUZUKI REFUSE IS TO REPLY. *TR

10/13/2012
Components: VEHICLE SPEED CONTROL,SERVICE BRAKES,ENGINE
Incident Date: 09/25/2012
Crash: No
Fire: No
Vehicle Identification Number: JS2YC5A34C6******
Summary

WHILE BRAKING TO STOP AT AN INTERSECTION, THE ENGINE SURGED RADICALLY AND COULD NOT STOP VEHICLE. THE CAR COASTED THROUGH THE INTERSECTION BEFORE VIOLENTLY JOLTING TO A STOP BEFORE HITTING THE CURB. THE BRAKE PEDAL WAS SOLID AS A ROCK WHILE APPLYING. THIS HAPPENED A SECOND TIME TWO DAYS LATER. BOTH INCIDENCES WERE REPORTED TO THE DEALER WHEN THEY COULD FIND NO PROBLEM AND SUGGESTED PERHAPS I WAS EITHER DRIVING USING TWO FEET ON THE PEDALS, OR ONE FOOT ON BOTH THE GAS AND BRAKE. THIS WAS NO SO...! THE DEALER HAS OFFERED TO SEND AN OUTSIDE ENGINEER TO INVESTIGATE PROBLEM BUT THE CAR HAS BEEN OPERATING WITHOUT INCIDENT AND TOLD THEM I WOULD CALL IF THIS SHOULD HAPPEN AGAIN. I LOVE THE CAR AND TRADED A 2002 SUZUKI WHICH I OWNED FOR 10 YEARS AND LOVED IT. *TR

3 Recalls

for 2012 SUZUKI SX4
22/12/2014
CAMPAIGN NUMBER: 14V811000
POWER TRAIN:AUTOMATIC TRANSMISSION:GEAR POSITION INDICATION (PRNDL)
If the shift selector is moved out of the "Park" position while the brake pedal is not depressed, the vehicle may unexpectedly roll, increasing the risk of a vehicle crash.
Campaign Number: 14V811000
Manufacture: Suzuki Motor of America, Inc.
Components: POWER TRAIN:AUTOMATIC TRANSMISSION:GEAR POSITION INDICATION (PRNDL)
Summary

Suzuki Motor of America, Inc. (Suzuki) is recalling certain model year 2010-2013 SX4 vehicles manufactured July 16, 2009, to November 1, 2012, and 2010-2013 Kizashi vehicles manufactured October 13, 2009, to October 31, 2012. The shift selector can be moved out of the "Park" position without depressing the brake pedal.

Notes

Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.

22/09/2015
CAMPAIGN NUMBER: 15V587000
STEERING:HYDRAULIC POWER ASSIST:PUMP
A seizure of the power steering pump would cause a loss of power steering assist, requiring extra steering effort at lower speeds, increasing the risk of a vehicle crash.
Campaign Number: 15V587000
Manufacture: Suzuki Motor of America, Inc.
Components: STEERING:HYDRAULIC POWER ASSIST:PUMP
Summary

Suzuki Motor of America, Inc. (Suzuki) is recalling certain model year 2012-2103 Suzuki SX4 vehicles manufactured September 3, 2011, to April 5, 2013. In the affected vehicles, insufficient clearance between the power steering pump body and the power steering fluid control valve may cause improper movement of the valve, and as a result, the power steering pump may seize.

Notes

Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.

14/11/2018
CAMPAIGN NUMBER: 18V804000
STEERING:HYDRAULIC POWER ASSIST:PUMP
A seizure of the power steering pump would cause a loss of power steering assist, requiring extra steering effort at lower speeds, increasing the risk of a vehicle crash.
Campaign Number: 18V804000
Manufacture: Suzuki Motor of America, Inc.
Components: STEERING:HYDRAULIC POWER ASSIST:PUMP
Summary

Suzuki Motor America, Inc. (Suzuki) is recalling certain 2012-2013 Suzuki SX4 vehicles. The power steering pump may seize causing a loss of steering assist.

Notes

Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.

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