EN

2012 Toyota Prius 5 HB FWD

8
Recalls
434
Complaints
Overall rating

Safety Ratings.

NHTSA’s 5-Star Safety Ratings help consumers compare vehicle safety when searching for a car. More stars mean safer cars.

Frontal Crash
Side Crash
Rollover
Overall Front Star Rating

Combines Driver and Passenger star ratings into a single frontal rating. The frontal barrier test simulates a head-on collision between two similar vehicles, each moving at 35 mph.

Front Driver Side
Front Passenger Side
Overall Side Star Rating

Combines Side Barrier and Side Pole Star Ratings into a single side rating.

Driver
Passenger
Overall Side Pole Star Rating

Combines Side Barrier and Side Pole Star Ratings into a single side rating.

Rollover Star Rating

The Rollover Resistance test measures the risk of rollover in a single-vehicle, loss-of-control scenario.

Rollover Risk: 12.1%

Complaints
Recalls

434 Complaints

for 2012 TOYOTA PRIUS
11/22/2021
Components: ELECTRICAL SYSTEM,UNKNOWN OR OTHER
Incident Date: 10/04/2021
Crash: No
Fire: No
Vehicle Identification Number: JTDKN3DU9C1******
Summary

I was Driving with my daughter as always,then the car put on the screen hybrid system problems and the car stop running…..I almost had an accident,I took the car to Toyota dealer and the charged me to fix it ,but the didn’t fix the problem,this is something that Toyota company should fix it before something bad happen while driving

11/17/2021
Components: SERVICE BRAKES
Incident Date: 11/16/2021
Crash: No
Fire: No
Vehicle Identification Number: jtdkn3du3c1******
Summary

ABS/Brake Actuators on these cars are faulty! Not able to apply adequate pressure on the brakes to stop the car confidently. Brake actuator hissing notating that pressure is being lost. Brakes feel like they are skipping, and also making a loud "quack/screeching" noise. Brakes were inspected on my vehicle, and the pads had over 60% life left, and no damage to the rotots, so its the brake actuator at fault. A very common issue on 3rd generation prius models, and a $3000+ repair through toyota. Customer support program ZJB issued. Its not a recall, but instead an "extended warranty". Toyota will not fix the problem without dash warning lights on, so my car is just waiting to break down or cause an accident. I worry about my life and the brakes failing at some point. Ive taken it to two different mechanics and they both noted its a well known problem that toyota is trying not to pay out for.

11/08/2021
Components: STEERING
Incident Date: 11/01/2021
Crash: No
Fire: No
Vehicle Identification Number: JTDKN3DU0C1******
Summary

After feeling looseness from the front end all the way up to the steering wheel when going over any bumps I brought the car to the local dealer. After inspection I was told four things that are very disturbing: The steering shaft needs replacement; The cost will be more than $1100; There is no warranty or recall or cost coverage; The car is not reliable and should not be driven any more than essential until fixed (and they don’t know when the parts will be available). Although the car is out of warranty based on age, this car has only 66,525 miles after almost 9 years, and my wife and I have been the only drivers and not on any dirt roads. I have been told by an independent repair shop this is a known problem with Prius and should be a recall item since it is dangerous to keep driving. This is especially troubling since the dealer could not fix it when I was there because they have to order parts and they don't know when the parts will be in.

10/22/2021
Components: ELECTRICAL SYSTEM
Incident Date: 10/08/2021
Crash: No
Fire: No
Vehicle Identification Number: JTDKDTB38C1******
Summary

I was driving going 45mph when my car shut off and wouldn't start back up. It almost caused an accident from it stopping in the middle of the highway. The master warning light, brake system warning light, warning buzzer ABS warning light and the slip indicator light came on as also the message center reading to have the hybrid system checked immediately. I did have ot towed on for a diagnosis and it came back saying i needed a new inverter power module this will cost $2000 . i cant afford that. I read all over the internet how there is. Safety recalls. When i called toyota they said there are no recalls so now im stuck paying this. Not happy at all!!! If there are anymore 2012 prius with this problem please write a complaint so we can get this on recall and have the company cover the cost of repair.

10/16/2021
Components: SERVICE BRAKES
Incident Date: 08/19/2021
Crash: No
Fire: No
Vehicle Identification Number: JTDKN3DU9C1******
Summary

I write to report that I asked for help at TOYOTA on the repair of the brake booster pump program. On August 19th, 2021 I took my Toyota Prius 2012 to my nearest dealer, in this case, Toyota of Homestead in Florida, US (I have a screen capture of the appointment); because the brake pump was pumping continuedly every 15 seconds regardless of the vehicle was in motion or stop parked; also the breaking felt like spongy and hesitant. I explained that to the Toyota dealer employee and he told me that the pump running every 15 seconds is not normal and agree that something was not right with my car's brake, but if there is not a MIL light ON, they can not replace my brake booster under the Toyota Program, and I have to pay $170.-first to "scan" the vehicle and make a diagnostic, well I told him that was too much money just to scan the vehicle since there was no light on in the dash the Toyota employee told me I will need to pay for the full brake pump replacement. That was unfair because the Toyota employee agree that definitely the brake was bad, but can not do anything. Took my car home and a few days later September 2nd, the brake lights came on. Well, my wife uses this car daily to transport our kids to school and to do the shopping necessary for food and supplies, and definitely, the cars do NOT break AS IT SHOULD. Toyota employee told me the repair will cost between $3000.- to $4000.-, I took the car to the Dealer when was covered under the Customer Support Program, but the light on the dash should NOT be the main factor to determine that the brake booster needs to be replaced. To be fair TOYOTA should recall all those vehicles. The Toyota dealer employee witness that there was a problem with the pump, and anybody with common sense that know this cars should immediately notice that the sound of the pump going on every 15 seconds is NOT NORMAL. This is my second Prius (My first one was a Toyota Prius C 2014) and I detect almost immediately with something is WRONG.

10/11/2021
Components: SERVICE BRAKES,FORWARD COLLISION AVOIDANCE
Incident Date: 10/11/2021
Crash: No
Fire: No
Vehicle Identification Number: JTDKN3DU2C5******
Summary

ABS Actuator and Booster Assembly failing. No recall was issued but a safety bulletin to the dealer with a cutoff date and nothing issued to consumer to know it needs to be replaced. Now I am outside their service bulleting window with a 3,000 repair that should be covered indefinitely by toyota

09/24/2021
Components: VEHICLE SPEED CONTROL
Incident Date: 09/20/2021
Crash: Yes
Fire: No
Vehicle Identification Number: JTDKDTB37C1******
Summary

My wife hit a deer at highway speed. The airbags deployed. The drivers side lower airbag deployed in the footwell. The driver was unable to get to the break paddle to stop due to the airbag at het feet. She had to use the emergency brake to stop the vehicle. That worked, but she had limited vision of the road ahead and it took some time for her to think of using the emergency brake.

09/10/2021
Components: ELECTRICAL SYSTEM
Incident Date: 09/09/2021
Crash: No
Fire: No
Vehicle Identification Number: JTDKDTB38C1******
Summary

I was driving with my 10 year old son on local city streets. I was approaching a busy intersection while going approximately 35 miles when my car just turned off with an error message about the hybrid system failing. I stopped the car and put it in park while trying to turn the car back on, but I kept getting the same hybrid system error message. While the stoplight was red, I got my son out of the car and over to the sidewalk because this was a dangerous situation where anyone not paying attention could've slammed into my stalled car (see picture of black Toyota Prius). I called AAA to get it towed. About 20 minutes later, a cop car pulled up to block my stalled car and then got it pushed to the side of the road (picture attached) because of how dangerous it was sitting there blocking traffic at a major intersection. My car was taken to Cabe Toyota dealership where they diagnosed it with a failed IPM card, which would cost around $4,000 to replace. I did a simple Google search and found that 80,000 Prius from 2012 - 2014 have been recalled for this EXACT reason. There have also been class action lawsuits surrounding this IPM failure due to its extreme safety risks to anyone inside a car that will just die in the middle of driving it, especially when their fail-safe system does not get triggered with this particular IPM failure. As of right now, the car is available for inspection because it's still at Cabe Toyota. The invoice shows that the IPM card needs to be replaced. There were NOT any warning lamps, messages, or other symptoms prior to the car shutting off while driving it. It had been running just fine.

09/09/2021
Components: ELECTRICAL SYSTEM,AIR BAGS
Incident Date: 04/01/2021
Crash: No
Fire: No
Vehicle Identification Number: jtdkn3du0c0******
Summary

The contact owns a 2012 Toyota Prius. The contact stated while attempting to use the horn, the horn failed to operate as needed. The contact also stated that the front passenger’s air bag warning light illuminated and then turned off. The vehicle was taken to the dealer to be diagnosed. The contact was informed that the clock spring failed and needed to be replaced. The vehicle was also taken to an independent mechanic who confirmed the cause of the failure. The vehicle was not repaired. The manufacturer informed the contact that the vehicle was not included in the manufacturer communications regarding the clock spring assembly repair. The vehicle was not repaired. The approximate failure mileage was 90,000.

08/16/2021
Components: UNKNOWN OR OTHER
Incident Date: 08/14/2021
Crash: No
Fire: No
Vehicle Identification Number: JTDKN3DUXC5******
Summary

I was in freeway going home last night after visiting my mom by point loma area San Diego. I was on 8fwy going east, then I merge to 805fwy South which I always and usually take same route. As I went on ramp of 805 South going on a steep high altitude, my 2012 PriusV stall and I can't accelerate when I was stepping into my gas pedal which I have already pushed it all the way in. So I quickly put emergency lights on and slowly guided my car to the right shoulder. I called AAA which I've been a member for so many years. And believe me it is really a life saver. This safety could have been worst from my experience of been driving for more than 30 years. I got it towed all the way home which was about 7 miles. The traffic was heavy on a Saturday night and I waited for almost 2 hours for my towing. When I got up this late Sunday almost noontime, I went out to check on my car and it is still saying "Check Hybrid System" with all the lights on my module was on. I started it and noticed there was an acceleration so I drove it back to my driveway since the tow truck just drop it off on the curveside close by my residence. It drove ok, and then I started my research online and I recently bought a code reader but not sure if it will work on my hybrid 2012 Prius V. Nothing came out on the reader. I called my buddy which was a certified ASE mechanic but has less experience on hybrid. But he has a more expensive code reader and analyser equipment and tools. I also check the Toyota headquarters and you website about my car on safety recalls. I just had taken this vehicle to the dealer for some sort of worldwide safety recalls on all this typical model. I've also read an additional recall and they just have launched it 01/2019. I've plug in my vin# on all of this sites for a check but nothing is coming out. But their complaint is similar to what's going on to my car. It's "Check Hybrid System" and I believe it's the Inverter issues. Please update me and also the Toyota HQ.

08/12/2021
Components: VEHICLE SPEED CONTROL
Incident Date: 08/11/2021
Crash: No
Fire: No
Vehicle Identification Number: Jtdkn3du5c5******
Summary

The brake, abs, and stability control light come on and the brakes require more pressure to work . getting a code C1391 Abnormal Leak in the Accumulator. but I was never informed of this recall and there are no open recalls associated with my car

08/02/2021
Components: STEERING,POWER TRAIN,ELECTRICAL SYSTEM
Incident Date: 06/30/2021
Crash: No
Fire: No
Vehicle Identification Number: JTDZN3Eu6c3******
Summary

Found car tampered with cut in carpet under driver seat to check battery maintenance per Toyota owner manual where hybrid battery was not receiving charge , was running hot Unknown person impersonated me registered my VIN to enroll with Toyota upgraded software app Entune version not with purchase is a 2021 software version with parental like controls, I took to Toyota dealerships below for assistance , new battery and hybrid faulting losing charge, car does not provide hybrid fault notice , loses charge , uses little gas , I researched on side of road to rest throttle and work around as I was driving it could have lost all power and stalled per recall notice needed hybrid software update Ran dr Prius app and finding recalls serviced at Toyota chambers burg pa are coding J0V issue w/inverter not completed and additional engine & battery codes almost causing my car to not enter fail safe mode hybrid battery almost fully discharged as approaching Bay Bridge Service notes from Fitzgerald day there were no issues specific repair request was for diagnostic report of car hybrid battery and sensor check, they claim no issue Only repair was replaced fob key although car at location 10 days, missing fuses found upgrade causes car to get 2-4mpg and burn battery hot/discharge without any dash or other warnings from car Safety recall notice no. 18v-684 are indicative of car symptoms Since incident Easton Md Toyota Service, Arlington Va Koons, Hagerstown MD Toyota and chambers burg refused to provide diagnostics Chambers burg held car did not perform service claiming no issues but noted cut carpet under driver seat above hybrid air vent battery cool/ intake Problem still an issue no Toyota will run diagnostics -

07/22/2021
Components: SERVICE BRAKES
Incident Date: 06/01/2021
Crash: No
Fire: No
Vehicle Identification Number: JTDKN3DU4C5******
Summary

Brake Booster assembly has failed on my car preventing the regenerative braking to function normally and it could potentially lead to the brakes failing all together. Upon further research it seems to be a common issues with these vehicles and Toyota has a "Customer Support Program" under the code "ZJB" that will replace the faulty brake booster assembly. My car is still technically covered under the service bulletin that Toyota sent out but when I called several dealers and Toyota corporate, they notified me that my car was ineligible due to mileage. I was quoted over $3,000 at various dealers to replace the part to what amounts to a basically very expensive brake job. I am concerned for my safety in terms of the brakes failing while driving. This is my only vehicle and I have started to resort to driving on the city streets as opposed to the freeway.

07/19/2021
Components: UNKNOWN OR OTHER
Incident Date: 07/09/2021
Crash: No
Fire: No
Vehicle Identification Number: JTDZN3EU4C3******
Summary

Car suddenly had no pick up. There seems to be problems with the engine accelerating/switching gears. This was extremely dangerous while I was driving. Also If just had the car inspected a few months prior.

07/14/2021
Components: SERVICE BRAKES
Incident Date: 06/14/2021
Crash: No
Fire: No
Vehicle Identification Number: JTDKN3DU7C1******
Summary

The brake, abs, and stability control light come on and the brakes require more pressure to function. The problem is intermittent, but has been happening more often and for longer. The rotors, pads, and brake fluid were looked at within the last month and have no issues. I am getting a code C1391 Abnormal Leak in the Accumulator. The symptoms, as well as my car year and make match this recall, but I was never informed of this recall and there are no open recalls associated with my VIN. https://toyotatalk.com/wp-content/uploads/2019/03/ZJB-Phase-2-.pdf?fbclid=IwAR1I91f2ohQk73kYnbBYOlOi-yYlpgVNQ0leI3N8uWbg7V4IMKgULdG7F10

06/18/2021
Components: ELECTRICAL SYSTEM,ENGINE
Incident Date: 11/01/2020
Crash: No
Fire: No
Vehicle Identification Number: JTDKN3DU2C5******
Summary

There has been a safety recall on my vehicle for the years 2004-2009 models of the Toyota Prius, but my model year is 2012 and I have the exact same issue. 1) My check engine light comes on and off and it appears to be the hybrid electric water pump issue related to the coolant. The cap pops off and spills out. 2) When the light comes on, I am assuming the car is starting to overheat and is putting myself and my 3 year old daughter at risk as this is the primary car we use to transport her. We have just stop taking her out at all due to this issue. When the car overheats, I pull over and it can be risky as sometimes, I am on the highway or local streets. I do not want this issue to cause problems for other other drivers as well while I am trying to pull over where ever I am. 3) The problem as I stated above has been acknowledge by you and Toyota but just for 2004-2009 models. 4) The problem has not been inspected by Toyota, the police, or third party. I have been the only person checking the car and I am using a diagnostic check engine light tool to read the code and looking under the hood to find the coolant pump leaking and popped out just as indicated in the recall for other models. 5) Yes, the check engine light and high temperature light goes on and off. The issue first appeared around November of 2020.

06/15/2021
Components: POWER TRAIN
Incident Date: 06/11/2021
Crash: No
Fire: No
Vehicle Identification Number: JTDKN3DU5C1******
Summary

I went into Toyota of Fort Walton Beach, FL to remedy a recall (NHTSA Recall Number 18V684). She said that this recall is not on their list and thus would do nothing. I want this recall repaired as presently there is a safety risk. There are phrases in this recall of "1 unrepaired recall" and "Recall incomplete".

06/09/2021
Components: UNKNOWN OR OTHER
Incident Date: 01/29/2021
Crash: No
Fire: No
Vehicle Identification Number: JTDKN3DU6C5******
Summary

Three doors stopped opening and closing with the remote key and inside lock/unlock buttons in a span of three weeks. Not able to open and close the door with the remote key or lock/unlock button is a safety risk. Toyota confirmed that all three door lock actuators failed. Each one costs $800 to replace with a total cost of $2400. It is inspected by Toyota dealership, Toyota 101, 386 convention way, Redwood City, 94063. The car had only 36,448 miles. The problem appeared all of a sudden. First one lock failed. Soon all three locks failed.

06/01/2021
Components: SERVICE BRAKES
Incident Date: 05/19/2021
Crash: No
Fire: No
Vehicle Identification Number: JTDKN3DU2C1******
Summary

The brakes felt very spongy and the car was having a difficult time coming to a complete stop. The ABS, brake, and stability control lights turned on at the same time. Also, a whirring noise close to the passenger side started happening every 2-3 seconds. After some research I later learned that the noise is most probably coming from a brake pump assembly that has failed and is not able to keep pressure. The car is currently parked since I don’t feel safe to drive it. I contacted a local dealer to see if this part can be changed for free since this is not normal wear and is unsafe. I also learned in online Prius owner forums that there is a large group of Toyota Prius owners with the exact same issue.

05/20/2021
Components: SERVICE BRAKES
Incident Date: 05/15/2021
Crash: No
Fire: No
Vehicle Identification Number: JTDKN3DU8C5******
Summary

LIGHTS CAME ON AND CODE ARE C1252 AND C1253, BEEPING SOUNDED AND BRAKES WHEN TO FLOOR AND WOULDN'T STOP.

04/15/2021
Components: SERVICE BRAKES
Incident Date: 04/14/2021
Crash: No
Fire: No
Vehicle Identification Number: JTDZN3EU6C3******
Summary

BRAKE BOOSTER SLOWLY FAILING.... WHEN PRESSING BRAKES IT DOESN'T SMOOTHLY HOLD PRESSURE

04/09/2021
Components: ENGINE
Incident Date: 03/04/2021
Crash: No
Fire: No
Vehicle Identification Number: JTDZN3EU2C3******
Summary

MY TOYOTA PRIUS V ONLY HAS 121,153 MILES ON IT AND DURING A SHORT DRIVE TO WORK WHERE WE NEVER REACHED SPEEDS OVER 50MPHS OUR PRIUS V OVERHEATED CAUSING A BLOWN HEAD GASKET AND ALL SORTS OF COMBUSTION ISSUES. THE REPAIRS WERE $3000. THIS IS A 2ND FAMILY CAR WHICH HAS ALWAYS BEEN MAINTAINED BY EXPERT, LICENSE AUTO MECHANICS. THIS SHOULD NEVER HAPPEN ON A CAR WITH SUCH LOW MILAGE! I HAVE LEARNED THAT THIS IS A COMMON ISSUES WITH THIS TOYOTA PRIUS MODEL AND TOYOTA SHOULD FILE A RECALL AND FIX THE OVERHEATING ISSUES.

03/30/2021
Components: SERVICE BRAKES
Incident Date: 03/30/2021
Crash: No
Fire: No
Vehicle Identification Number: JTDKN3DU3C1******
Summary

MY TOYOTA PRIUS 2012 WITH 95K MIL. ABS, TRACTION AND BRAKE LIGHTS CAME ON WHILE DRIVING ON HIGHWAY, THE BREAKING WASN'T LIKE USED TO BE, IT WAS MUSHY AFTER THE WARNING LIGHTS, TOOK IT TO TOYOTA DEALERSHIP THEY ESTIMATED $3500 FOR THE BRAKE REPLACEMENT THE FAULT CODES C1241, C1247, C1391 FOUND BREAK BOOSTER AND PUMP ASSY, NEEDED. THIS SHOULD BE RECALLED BY TOYOTA, ITS SAFETY ISSUE, I HAVE OWNED THE CAR SINCE IT HAD 41K MILES AND REGULARLY MAINTAINED THE CAR THROUGHOUT MY OWNERSHIP PERIOD.

03/14/2021
Components: SERVICE BRAKES,ENGINE
Incident Date: 07/07/2020
Crash: No
Fire: No
Vehicle Identification Number: JTDZN3EU6C3******
Summary

ENGINE -ENGINE HAVE BROKEN HEAD GASKET. COOLANT RESERVOIR STARTED TO DRAIN. COOLANT SLOWLY LEAKS IN INTERNAL COMBUSTION ENGINE DUE TO BROKEN HEAD GASKET. CAUSING SHAKING ENGINE BECAUSE COOLANT CANNOT COMBUST INSIDE THE ENGINE. -ALSO EGR COOLER WAS FULLY CLOGGED BY CARBON THAT CAUSED FAILURE OF CARBON AIR CIRCULATION. BRAKE SLOWLY FAILING BRAKE ACTUATOR IN THE PROCESS. WHEN PRESSING BRAKES, WHINING SOUND IS PRESENT AND BRAKES SLOWLY FAILS TO HOLD PRESSURE IN THE SYSTEM WHEN BRAKES ARE APPLIED. -BRAKE SYSTEM WAS FULLY INSPECTED AND NO LEAKS WERE FOUND AND BRAKE FLUID HOLDS IN FULL LEVEL.

03/08/2021
Components: SERVICE BRAKES
Incident Date: 02/17/2021
Crash: No
Fire: No
Summary

TL* THE CONTACT OWNS A 2012 TOYOTA PRIUS V. THE CONTACT STATED THAT WHILE DRIVING AT VARIOUS SPEEDS, THE ABS WARNING LIGHT ILLUMINATED AND THE BRAKE PEDAL FAILED TO OPERATE CORRECTLY. THE CONTACT COASTED THE VEHICLE TO THE SHOULDER OF THE ROAD, AND DEPRESSED THE BRAKE PEDAL EXTREMELY HARD FOR THE VEHICLE TO STOP. THE FAILURE OCCURRED INTERMITTENTLY. THE VEHICLE WAS TAKEN TO BRYAN COLLEGE STATION TOYOTA (728 N. EARL RUDDER FWY, BRYAN, TX 77802, (979)776-0404) WHERE IT WAS DIAGNOSED HOWEVER, THE MECHANIC WAS UNABLE TO DUPLICATE THE ISSUE. THE TECHNICIAN CHANGED THE OIL AND ONE WEEK LATER THE FAILURE RECURRED. THE VEHICLE WAS TAKEN BACK TO THE DEALER WHERE IT WAS DIAGNOSED A SECOND TIME AND IT WAS DETERMINED THAT THE BRAKE BOOSTER WAS FAULTY. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER HAD NOT BEEN NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS APPROXIMATELY 220,000. THE VIN WAS NOT AVAIILABLE. ## VIN FAILED ## 2012 TOYOTA PRIUS ##

02/24/2021
Components: ENGINE
Incident Date: 01/20/2021
Crash: No
Fire: No
Vehicle Identification Number: JTDKN3DU9C5******
Summary

THIS VEHICLE HAS BEEN BURNING OIL FOR THE PAST 10,000 MILES. VEHICLE HAS HAD ALL SERVICES AND SYNTHETIC OIL CHANGES DONE FROM DAY 1 AT THE DEALERSHIP. OIL CHANGES EVERY 5,000 MILES SINCE DAY 1. AT 90,000 MILES THE CAR STARTED BURNING OIL EXCESSIVELY. COMPLAINTS AND DIAGNOSTICS WERE ATTEMPTED AT TOYOTA FRANCHISE DEALERSHIPS BUT THEY FAILED TO FIND THE ISSUE. FINALLY AT 100,000 MILES THE ENGINE FAILED DUE TO HEAD GASKET FAILURE. THIS VEHICLE IS CLASSIFIED AS A PARTIAL ZERO EMISSION VEHICLE AND IT IS REGISTERED IN A STATE THAT FOLLOWS CALIFORNIA AIR RESOURCE BOARD REGULATIONS AND IS BEING SERVICED IN A STATE THAT FOLLOWS AS WELL. UNDER THE PZEV REGULATIONS, TOYOTA WARRANTIES EMISSION RELATED COMPONENTS FOR 15 YEARS OR 150,000 MILES. UNDER TOYOTAS WARRANTY GUIDE IT STATES SEALS AND GASKETS ARE COVERED. THE MANUAL DOES NOT CLARIFY ANY FURTHER LEAVING THE COVERAGE LEVEL VAGUE AND QUESTIONABLE. UPON TRYING TO GET TOYOTA TO REPLACE THE ENGINE, THEY GAVE US A WEEK OF NO RESPONSES AND FINALLY DECLINING THE CLAIM EVEN WHEN THE MANUAL STATES IT SHOULD BE COVERED. THE OIL BURNING ISSUE WITH THIS MOTOR IS A BIG PROBLEM THAT TOYOTA HAS BEEN TRYING TO COVER UP. TOYOTA IS QUOTING $13,000 FOR ENGINE REPLACEMENT. THEY HAVE A SERVICE BULLETING REGARDING THE OIL BURNING BECAUSE IT'S A KNOWN ISSUE, BUT THEY ONLY HONOR CLAIMS UNDER THE 5 YEAR 60,000 MILES POWER TRAIN WARRANTY.

02/23/2021
Components: UNKNOWN OR OTHER,BACK OVER PREVENTION,FORWARD COLLISION AVOIDANCE
Incident Date: 02/23/2021
Crash: No
Fire: No
Vehicle Identification Number: JTDZN3EU4C3******
Summary

ALL THE BRAKE LIGHTS POPPED ON AND CHECK ENGINE LIGHT . THERE WAS A RADAL IN THE ENGINE I GOT THE CHECK ENGINE LIGHT CHECK IT WAS MULTIPLE MIS FIRE SO I CHANGED SPARK PLUGS AND COIL PACKS .YESTERDAY THE VEHICLE STALLED WHILE MOVING AND WOULDN'T GO NO WHERE ELSE . THERE IS A RECALL ON THE CAR THAT MY FIANCE JUST GOT IN THE MAIL AND TOYOTA IN GOLDSBORO NC DOESN'T WANT TO DO ANYTHING ABOUT IT .

02/11/2021
Components: SERVICE BRAKES
Incident Date: 01/23/2021
Crash: No
Fire: No
Vehicle Identification Number: JTDKN3DU7C1******
Summary

BRAKE MASTER CYLINDER AND BRAKE BOOSTER FAILED AND NEEDED TO BE REPLACED.

02/03/2021
Components: AIR BAGS,UNKNOWN OR OTHER
Incident Date: 01/28/2021
Crash: No
Fire: No
Vehicle Identification Number: JTDZN3EU5C3******
Summary

MY HORN NO LONGER WORKS. I TOOK IT INTO THE DEALER AND IT WAS DIAGNOSED AS HAVING A FAULTY SPIRAL CABLE. ACCORDING TO INFORMATION ON THE INTERNET, THE SPIRAL CABLE ALSO PLAYS A ROLE IN THE DEPLOYMENT OF THE DRIVER AIRBAG. THIS PART WAS UNDER A RECALL FOR VEHICLES A COUPLE OF YEARS PRIOR. I FEEL THAT IF THIS IS A KNOWN ISSUE AND AN EXTREME SAFETY ISSUE THEN IT SHOULD ALSO BE FIXED UNDER RECALL. THE DEALER PRICE TO FIX THIS IS OVER $800. I HAVE OPENED A CASE WITH TOYOTA #210-128-2281, BUT THEY DON'T SEE IT AS A SAFETY CONCERN AND WILL NOT OFFER ASSISTANCE TO REMEDY THE FAULTY CABLE.

02/01/2021
Components: SERVICE BRAKES
Incident Date: 07/01/2020
Crash: No
Fire: No
Vehicle Identification Number: JTDZN3EU2C3******
Summary

THE BRAKES BOOSTER AND BRAKE BOOSTER PUMP ASSEMBLY IS DEFECTIVE AND NEEDS TO BE RECALLED SINCE IT'S A MANUFACTURER ISSUE.

01/08/2021
Components: ELECTRICAL SYSTEM
Incident Date: 01/06/2021
Crash: No
Fire: No
Vehicle Identification Number: JTDKDTB39C1******
Summary

2012 PRIUS C SUDDEN INVERTER FAILURE CAUSED CAR TO STALL ON BUSY STREET, PUTTING DRIVER AT SERIOUS RISK. CAR IS WELL MAINTAINED NEWER MODEL WITH MODERATELY LOW MILEAGE AND NO PRIOR ISSUES. CAR IS NO LONGER OPERABLE UNTIL INVERTER IS REPLACED. TOYOTA HAS HAD PRIOR LAWSUITS, COMPLAINTS AND RECALLS DUE TO INVERTER FAILURE. MY SPECIFIC VIN WAS NOT INCLUDED IN RECALL, BUT SAME INCIDENT OCCURRED AS DESCRIBED IN RECALL BULLETINS POSTED BY TOYOTA AND COMPLAINTS ON NHTSA.GOV WEBSITE. TOYOTA REFUSES TO INCLUDE MY VIN UNDER RECALL.

12/14/2020
Components: ENGINE
Incident Date: 09/05/2020
Crash: No
Fire: No
Vehicle Identification Number: JTDKN3DU9C5******
Summary

WHEN IDLING THERE IS A LOUD RATTLE AND MULTIPLE RANDOM MISFIRES IN THE ENGINE. APPEARS TO BE A HEAD GASKET LEAK PROBLEM FROM READING FORUMS. I HAVE BEEN TO MULTIPLE REPAIR SHOPS THEY CANNOT DETERMINE THE PROBLEM.

11/13/2020
Components: SERVICE BRAKES,ENGINE
Incident Date: 11/11/2020
Crash: No
Fire: No
Vehicle Identification Number: JTDKN3DU9C1******
Summary

ABS , TRACTION CONTROL,BRAKE LIGHTS ON. NO POWER ASSIST BRAKE, NO ABS, NO TRACTION CONTROL

11/03/2020
Components: SERVICE BRAKES
Incident Date: 11/03/2020
Crash: No
Fire: No
Vehicle Identification Number: JTDZN3EU4C3******
Summary

ON 11/3/2020, SEVERAL WARNING LIGHTS APPEARED ON THE DASH. AFTER RESEARCHING THE COMBINATION OF LIGHTS AND SOUNDS FROM THE BRAKE PEDAL I DETERMINED THAT THE BRAKE ACTUATOR IS FAILING. PER MY RESEARCH, CONTINUING TO OPERATE THE VEHICLE CAN RESULT IN A LOSS OF BRAKING ASSISTANCE. OTHER TOYOTA PRIUS MODELS ARE COVERED UNDER EXTENDED WARRANTIES (REFERENCE ZJB), BUT THE PRIUS V MODELS, WHICH USE THE SAME ACTUATOR, ARE NOT. AN ACCIDENT/INCIDENT HAS NOT YET OCCURED, BUT THIS SEEMS LIKE A HUGE CASE OF NEGLIGENCE ON TOYOTA.

10/29/2020
Components: SERVICE BRAKES
Incident Date: 10/29/2020
Crash: No
Fire: No
Vehicle Identification Number: JTDZN3EU9C3******
Summary

A RECENTLY PURCHASED USED TOYOTA PRIUS V WHICH WAS OWNED BY A DEALER A MATTER OF 2 MONTHS AGO WAS SOLD TO ME AND THE ABS/BRAKE ACTUATOR FAILURE BEGAN. THE VEHICLE IS OUTSIDE OF THE 150K/10YR WARRANTY THEY WANT TO COVER, HOWEVER IS EXTREMELY DANGEROUS AND HAS ALREADY NEARLY CAUSED ME TO BE IN AN ACCIDENT AS THE BRAKE POWER MASSIVELY FLUCTUATES. I WAS DRIVING ON THE HIGHWAY AT THE 75MPH FROM PHOENIX TO TUCSON APPROX 120 MILES. THE LIGHT CAME ON PART WAY THROUGH AND SUDDENLY THE BRAKES WENT FROM BEING SENSITIVE AND RESPONSIVE TO NEEDING A LOT OF PRESSURE APPLIED TO PROPERLY SLOW. WHEN A DIESEL BIG RIG SWERVED IN FRONT OF ME TO AVOID AN OBSTACLE THAT I WOULD EASILY HAVE BEEN ABLE TO BRAKE FROM TYPICALLY, I WAS NEARLY SLAMMED INTO THE BACK END OF HIM WITH VERY LITTLE POWER. THE LIGHT FLIPPED BACK OFF ABOUT TIME I MADE IT TO TUCSON, THEN WHEN COMING TO A STOP AT A DANGEROUS INTERSECTION ON MY WAY THROUGH CITY STREETS HOME CROSSING KOLB AND VALENCIA (A SITE OF MANY AN ACCIDENT), I NEARLY WENT INTO THE INTERSECTION WHEN THE BRAKE SYSTEM SUDDENLY CUT OUT AGAIN. WHEN I SPOKE TO THE LOCAL DEALERSHIP THIS MORNING THEY TOLD ME THIS WAS A KNOWN PROBLEM BUT SINCE IT WAS OUT OF WARRANTY I'D HAVE TO COVER 2500 TO REPLACE WHAT IS A KNOWN DEFECT WITH THIS VEHICLE. THAT'S [XXX] AND DANGEROUS. REDACTED TO PROTECT PERSONALLY IDENTIFIABLE INFORMATION PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6). *CC

10/28/2020
Components: ELECTRICAL SYSTEM
Incident Date: 10/21/2020
Crash: No
Fire: No
Vehicle Identification Number: JTDZN3EU2C3******
Summary

TL* THE CONTACT OWNS A 2012 TOYOTA PRIUS V. THE CONTACT STATED THAT AFTER COMING TO A COMPLETE STOP, THE CONTACT TURNED LEFT WITH THE ACCELERATOR PEDAL DEPRESSED HOWEVER, THE VEHICLE FAILED TO EXCEED 9 MPH. THE CONTACT DROVE THE VEHICLE HOME AND HAD VEHICLE TOWED TO LIBERTY TOYOTA (4397 ROUTE 130 SOUTH BURLINGTON, NEW JERSEY 08016, (609)-386-6300) TO BE DIAGNOSED. THE MECHANIC LOCATED THE FAILURE AT THE INVERTER. THE VEHICLE WAS REPAIRED. THE MANUFACTURER WAS NOT CONTACTED. THE FAILURE MILEAGE WAS 95,000.

10/28/2020
Components: FUEL/PROPULSION SYSTEM
Incident Date: 10/27/2020
Crash: No
Fire: No
Vehicle Identification Number: JTDZN3EUXC3******
Summary

WHILE DRIVING IN INTERSTATE TRAFFIC THE CAR LOST POWER AND WOULD ONLY GO 11MPH. WHEN I GOT TO A SAFE PLACE TO PULL OVER THE HYBRID SYSTEM SHOWED FAILURE AND SEVERAL OTHER WARNING LIGHTS. THE CAR HAD A PREVIOUS RECALL FOR POWER MANAGEMENT COMPLETED IN 4/2019. THIS IS AN INVERTOR FAILURE

10/18/2020
Components: UNKNOWN OR OTHER
Incident Date: 10/07/2020
Crash: No
Fire: No
Vehicle Identification Number: JTDKDTB3XC1******
Summary

DRIVERS SIDE DOOR LOCK MALFUNCTION.DRIVERS SIDE DOOR WILL NOT OPEN WITH KEYLESS REMOTE OR BY RESTING MY HAND ON THE DOOR HANDLE WHICH SHOULD AUTOMATICALLY OPEN ALL DOORS. I TRIED USING ELECTRONIC UNLOCK BUTTON INSIDE DRIVERS SIDE DOOR AND ALSO WON'T OPEN.IT APPEARS TO BE A BAD DRIVERS SIDE UNLOCK ACTUATOR WHICH HAS SO MANY COMPLAINTS THAT ITS OBVIOUS THIS PART IS NOT BUILT CORRECTLY. IT IS A SAFETY CONCERN BECAUSE YOU CAN GET LOCKED INSIDE VEHICLE.

10/17/2020
Components: SERVICE BRAKES,ENGINE
Incident Date: 07/11/2020
Crash: No
Fire: No
Vehicle Identification Number: JTDZN3EU4C3******
Summary

THE ABS BRAKE PUMP EXPERIENCED AN "INTERNAL FAILURE" AT MILEAGE OF 113K. THERE IS A CUSTOMER SERVICE NOTICE THAT COVERS 2012 TOYOTA PRIUS AND PRIUS PLUG IN FOR THE SAME ISSUE REGARDLESS OF MILEAGE UNTIL 2019, AND THEN UP TO 150K MILES AFTER THAT. HOWEVER, MY 2012 PRIUS V WAS NOT COVERED. THIS ABS BRAKE PUMP JUST SUDDENLY FAILED, THERE WEREN'T ANY LEADING INDICATORS. TOYOTA KNOWS IT SUPPLIED DEFECTIVE PARTS FOR THE ABS BRAKE PUMP. THERE IS ALREADY A LAWSUIT OF OTHER 2012 PRIUS V OWNERS COMPLAINING OF THE SAME. HOWEVER, TOYOTA HAS NOT CORRECTED THEIR SERVICE NOTICE. THEY WON'T RELEASE THE DETAILS OF HOW THEY CAN JUSTIFY COVERAGE TO ALL OTHER 2012 PRIUS, AND PRIUS PLUG-IN, BUT NOT PRIUS V. THE REPAIR IS SIGNIFICANT ~ $3,500. ALSO, LAST YEAR MY ENGINE BLOCK WAS CRACKED AND NEEDED TO BE REPLACED. THANKFULLY, THIS HAPPENED ~ 80K MILES, SO IT WAS STILL UNDER EXTENDED WARRANTY. BUT THIS FAILURE WAS SURPRISING FOR A TOYOTA. I HAD WONDERED WHY I HAD TO CHANGE THE OIL MORE QUICKLY THAN THE RECOMMENDED 10K, I WOULD CHANGE IT EVERY 5-7K, OR AT LEAST HAVE IT CHECKED. IT SEEMS THEY HAVE THE SAME ISSUES WITH THEIR 2020 RAV 4S. I'M SURPRISED THEY HAVEN'T FIXED AN ISSUE FROM A 2012 VEHICLE YET BY 2020.

09/02/2020
Components: ENGINE,FUEL/PROPULSION SYSTEM
Incident Date: 08/28/2020
Crash: No
Fire: No
Vehicle Identification Number: JTDZN3EU5C3******
Summary

IT IS HAVING HEAVY MISS FIRE WHICH MAKE THE ENGING SHAKING TOO MUCH MANY TIMES

08/27/2020
Components: SERVICE BRAKES
Incident Date: 08/13/2020
Crash: No
Fire: No
Vehicle Identification Number: JTDZN3EU0C3******
Summary

TL-

08/25/2020
Components: ENGINE
Incident Date: 08/24/2020
Crash: No
Fire: No
Vehicle Identification Number: JTDZN3EU9C3******
Summary

AT ABOUT 100,000 MILES THE ENGINE BEGAN USING (BURNING) OIL AT THE RATE OF ABOUT 1 QUART EVERY 1000 MILES. NOW AT 150,000 MILES THE OIL USAGE IS 1 QUART PER 500 MILES. THE OIL HAS BEEN CHANGED USING THE RECOMMENDED LUBRICANT MORE OFTEN THAN REQUIRED SINCE THE CAR WAS NEW. TOYOTA IS AWARE OF THE PROBLEM AND HAS REDESIGNED THE PISTONS AND RINGS BUT BUT OFFERS NO FINANCIAL HELP FOR CARS OFF WARRANTY. THE DEALER ESTIMATED REPAIR COST IS OVER $5000.

08/20/2020
Components: POWER TRAIN
Incident Date: 08/10/2020
Crash: No
Fire: No
Vehicle Identification Number: JTDKDTB3XC1******
Summary

I WAS DRIVING MY 2012 PRIUS C AND I'M MIDDLE OF TRAFFIC MY CAR LOST ITS POWER, THANKFULLY I WAS ABLE TO PARK THE CAR. I GOT IT TOWED TO THE DEALERSHIP AND THEY TOLD ME IT'S THE INVERTER. I ADVISED THAT I HAD READ ON RECALLS ON THEM THEY SAID MY CAR DIDN'T HAVE A RECALL THEY ARE WANTING ME TO PAY 4K FOR A NEW INVERTER ( WHICH I KNOW IT'S THE SAME ISSUE OTHER 2012 PRIUS C HAVE HAD ISSUES TOO). IT'S UPSETTING THAT NO INVESTIGATION IS TAKING PLACE JUST SORRY AND OHH BY THE WAY THE EMPLOYEE AT THE DEALERSHIP HANDLING MY CASE OFFERED ME $200 FOR MY CAR SAID I WOULD NOT GET MORE THAN $400 IF I TRIED SELLING IT LIKE THAT. VERY UNPROFESSIONAL AND CAN'T EVEN TRUST MY OWN DEALERSHIP.

07/29/2020
Components: SERVICE BRAKES
Incident Date: 07/27/2020
Crash: No
Fire: No
Vehicle Identification Number: JTDKN3DU0C1******
Summary

MY 2012 PRIUS WAS DIAGNOSED AT OUR TOYOTA DEALERSHIP. THEY SAID IT NEEDS A BRAKE BOOSTER/SOLENOID. WHEN I LOOKED INTO IT, IT SEEMS THAT THIS HAS HAPPENED TO HUNDREDS OF CONSUMERS WITH PRIUS CARS FROM THE SAME ERA. IT IS A DEVASTATING $3,000 REPAIR. TOTAL INJUSTICE IF IT IS A MANUFACTURER ISSUE AS IT SEEMS.

07/27/2020
Components: ELECTRICAL SYSTEM,UNKNOWN OR OTHER,ELECTRONIC STABILITY CONTROL
Incident Date: 07/26/2020
Crash: No
Fire: No
Vehicle Identification Number: JTDZN3EU5C3******
Summary

[XXX] CAR DOES NOT STARTS STALLING DOES NOT LOCK OR UNLOCK DOES NOT RESPOND TO KEY FOB DOES NOT RESPOND POWER BUTTON OR START BUTTON MAKES SOME KIND OF NOISE WITH ALL LIGHTS BLINKING REDACTED TO PROTECT PERSONALLY IDENTIFIABLE INFORMATION PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6). *CC

07/21/2020
Components: ENGINE
Incident Date: 07/16/2020
Crash: No
Fire: No
Vehicle Identification Number: JTDZN3EUXC3******
Summary

APPROXIMATELY 2 MONTHS AGO I STARTED HAVING PROBLEMS WHEN STARTING THE CAR IN THE MORNINGS OR AFTER THE VEHICLE SAT FOR A WHILE. WHEN STARTING THE VEHICLE IT WOULD SHAKE AND RUN ROUGH BUT WOULD RUN GOOD AFTER IT WARMED UP. I TOOK IT TO MY LOCAL TOYOTA DEALER AND A MANIFOLD AND A SENSOR WAS ORDERED BY THE DEALER. THE NEXT DAY I WENT BACK TO THE DEALER TO HAVE THE PARTS INSTALLED. I SAT IN THE WAITING AREA FOR OVER 2 HOURS ONLY TO BE TOLD IT WAS NOT THE MANIFOLD AND SENSOR. AFTER A SCOPE WAS USED TO DIAGNOSE THE PROBLEM. THIS TIME I WAS TOLD I EITHER HAD A LEAKING GASKET OR A CRACKED ENGINE HEAD. THIS PRIUS V ONLY HAS 94245 MILES ON THE ENGINE. IT HAS ALWAYS HAD REGULAR MAINTENANCE AT THE TOYOTA DEALER. THE DEALERSHIP QUOTED ME TO REPLACE THE ENGINE AT $6000.00. I HAVE NEVER HAD A VEHICLE WITH LESS THAN 100,000 MILES USAGE TO NEED A NEW REBUILT ENGINE ESPECIALLY A TOYOTA PRODUCT. I AM VERY DISAPPOINTED IN TOYOTA. THIS WAS A KNOWN CONCERN ON TOYOTA'S PART AND IT WAS NOT PROPERLY ADDRESSED IN A RECALL, NOW I AM LEFT HOLDING A VERY EXPENSIVE BAG. HOW MANY OTHER UNSUSPECTING,CUSTOMERS WILL YOU LOSE BESIDES ME

07/13/2020
Components: SERVICE BRAKES
Incident Date: 07/03/2020
Crash: No
Fire: No
Vehicle Identification Number: JTDZN3EU5C3******
Summary

MY ABS ACTUATOR HAS COMPLETELY FAILED. I WAS GETTING CODE C1391 WHEN I FIRST HAD THE PROBLEM DIAGNOSED AND RECENTLY IT FINISHED FAILING COMPLETELY. I WAS ON THE HIGHWAY WHEN IT DID AND I SEVERELY LOST BRAKE PRESSURE AND ALMOST GOT IN A CAR ACCIDENT BECAUSE OF IT. THIS ISSUE WAS RECALLED ON REGULAR PRIUS HATCHBACKS BUT BECAUSE THE PRIUS V'S ABS PUMP SYSTEM IS SLIGHTLY DIFFERENT TO COMPENSATE FOR THE DIFFERENT WEIGHT OF THE PRIUS V, THE PRIUS V DOEST FALL UNDER THE EXTENDED WARRANTY TO HAVE THE ISSUE FIXED EVEN THOUGH IT IS THE EXACT SAME ISSUE THAT THE REGULAR PRIUS' HAVE BEEN HAVING WHICH THEY EXTENDED THE WARRANTY ON. IM EXTREMELY FRUSTRATED BECAUSE I HAVE CALLED MY DEALERSHIP AS WELL AS THE TOYOTA HELPLINE TO REPORT THIS AND THEY SAY THAT THERES NOTHING THEY CAN DO FOR ME AND THAT MY CAR IS JUST NOT COVERED UNDER THE EXTENDED WARRANTY BECAUSE THE WARRANTY DIDNT APPLY TO PRIUS V'S EVEN THOUGH ITS THE SAME PART HAVING THE SAME ISSUE. I'VE BEEN QUOTED $4,000 TO HAVE THIS FIXED AND I CAN'T AFFORD THAT RIGHT NOW.

06/24/2020
Components: SERVICE BRAKES
Incident Date: 06/06/2020
Crash: No
Fire: No
Vehicle Identification Number: JTDZN3EUXC3******
Summary

THE MASTER BRAKE CYLINDER BROKE DOWN ON MY CAR. THE WARNING LIGHTS FINALLY CAME ON HOWEVER THE ISSUE WAS NOTICEABLE BEFORE THAT AS THE CAR BRAKING AT LOW SPEEDS CREATED SLIGHT STUTTERING STOPS WHEN COMING TO THE END OF A COMPLETE STOP PLUS MORE IMPORTANTLY, WE NOTICED BRAKING WAS GETTING MORE DIFFICULT AT CERTAIN TIMES. THIS ISSUE IS CREATING A COST OF OVER $3000 TO REPAIR. NUMEROUS OTHERS EXPERIENCED THIS SAME ISSUE WITH THE PREVIOUS PRIUS MODEL (GEN 3) AND TOYOTA ACKNOWLEDGED IT AND EXTENDED THE WARRANTY TO THOSE MODELS BUT NOTHING SEEMED TO BEEN HAVE CORRECTED WITH THE PRIUS V. *TR

06/20/2020
Components: STEERING
Incident Date: 05/01/2020
Crash: No
Fire: No
Vehicle Identification Number: JTDKN3DU4C5******
Summary

THE STEERING WHEEL MAKE A CLUNKING NOISE AND FEEL LIKE IT'LL FALL OFF WHEN DRIVEN. *TR

06/12/2020
Components: SERVICE BRAKES
Incident Date: 06/12/2020
Crash: No
Fire: No
Vehicle Identification Number: JTDZN3EU9C3******
Summary

THE ACTUATOR HAS BEEN MAKING NOISE FOR THE PAST YEAR . I TOOK IT TO THE DEALER ABOUT FEB 2019 AND SINCE MY WARRANTY HAD JUST EXPIRED THE DEALER WOULD NOT FIX. AND TODAY IT'S BEEN WORSE . EVERY TIME I AM AT A STOP IT MAKES TONS OF NOISE. *TR

05/21/2020
Components: ELECTRICAL SYSTEM,VEHICLE SPEED CONTROL,ELECTRONIC STABILITY CONTROL
Incident Date: 05/07/2020
Crash: No
Fire: No
Vehicle Identification Number: JTDZN3EU6C3******
Summary

TOYOTA PRIUS V 2012 LOST POWER AS I WAS DRIVING OUT OF THE PARKING LOT. I HAD TO MAKE EMERGENCY STOP ON THE SIDE OF THE ROAD BECAUSE INVERTER/ELECTRIC MOTOR FAILED. MECHANIC RAN COMPUTER TEST AND FOUND THAT PROBLEM CODES INDEED POINTED TO FAILURE OF INVERTER.I CALLED LOCAL DEALER MCCORD TOYOTA AND WAS TOLD MY CAR DOES NOT FALL TO EXTENDED WARRANTY OF INVERTER AND DID NOT OFFER ANY HELP. SAME DAY I CALLED TOYOTA CUSTOMER CARE AT 1-800-331-4331 AND THEY TOLD ME THAT MY CAR DOES NOT FALL UNDER INVERTER WARRANTY BASED ON MY VIN NUMBER, AND GAVE ME CASE NUMBER 2005072419. I WAS ABLE TO CALL MY INSURANCE COMPANY TO ARRANGE TOWING FROM MY LOCATION TO REPAIR SHOP. REPAIR SHOP COMPLETED WORK AND VEHICLE IS NOW IN OPERABLE CONDITION. I FEEL LUCKY THAT I WAS NOT ON FREEWAY AND DID NOT HAVE MY CHILDREN WITH ME WHEN IT HAPPENED. *TR

04/09/2020
Components: SERVICE BRAKES
Incident Date: 04/30/2019
Crash: No
Fire: No
Vehicle Identification Number: JTDZN3EU6C3******
Summary

BRAKE LIGHT/TSC LIGHT ON DASH WAS ON. THERE APPEARED TO BE NO DIFFERENCE IN DRIVE-ABILITY, BUT THERE WAS A HUMMING NOISE PRESENT AT IDLE AND 20-30 MPH. TOOK CAR TO DEALER 4/30/2019 FOR CHECK. COGGINS TOYOTA IN JACKSONVILLE, FL DETERMINED THE CAUSE WAS A, ABNORMAL LEAK IN THE ACCUMULATOR. THEY REPLACED THE BRAKE BOOSTER/MASTER CYLINDER ASSEMBLY. AFTER THE NEW EQUIPMENT WAS INSTALLED, THE TECHNICIAN NOTICED THE NEW PUMP ASSEMBLY HAD EXCESSIVE NOISE AND VIBRATION INTERNALLY SO ANOTHER REPLACEMENT PART WAS ORDERED. NEW PUMP ASSEMBLY BRAKE BOOSTER WAS INSTALLED AND CAR WAS PUT BACK IN SERVICE 5/19/2019. TOTAL COST OF THIS SERVICE WAS $2,745.11. WE LATER LEARNED THAT A CUSTOMER SUPPORT PROGRAM CSP ZJB WAS ISSUED BY TOYOTA FOR 'CERTAIN" 2010 PHD PRIUS, "CERTAIN" 2011-2015 PRIUS, AND "CERTAIN" 2012-2015 PHV PRIUS. AS PER THE CSP ZJB MAILING TO OUR RELATIVE WHO ALSO OWNS A PRIUS, THE PROBLEM WAS "WITH THE BRAKE BOOSTER AND BRAKE BOOSTER PUMP ASSEMBLIES". ACCORDING TO DIANNE, CUSTOMER SERVICE REP WITH TOYOTA, THESE VEHICLES INCLUDED IN THE CSP ZJB WERE PRODUCED BETWEEN OCTOBER 2010 TO NOVEMBER 2015 AND INCLUDED SOME 946,100 VEHICLES. MY VEHICLE WAS NOT INCLUDED IN THIS PROGRAM AS THE VIN NUMBER DID NOT MATCH THE AFFECTED VEHICLES. HOWEVER, WE HAD THE SAME PROBLEM WITH OUR VEHICLE THAT THE PROGRAM WAS INITIATED TO INCLUDE. UPON SUBMITTING A REQUEST FOR REIMBURSEMENT FROM TOYOTA FOR THE COST ASSOCIATED WITH REPAIRS, IT WAS REJECTED. WE BELIEVE THE PROBLEM FOR WHICH THE SERVICE PROGRAM WAS INITIATED IS THE SAME PROBLEM WE EXPERIENCED AND OUR VEHICLE VIN SHOULD BE ADDED BY TOYOTA TO THE LIST OF AFFECTED VEHICLES SO THAT IT BECOMES ELIGIBLE FOR EXPENSE REIMBURSEMENT.

04/09/2020
Components: SERVICE BRAKES,ENGINE
Incident Date: 03/09/2020
Crash: No
Fire: No
Vehicle Identification Number: JTDZN3EU5C3******
Summary

1)INTERMITTENT REGEN BRAKING FAILURE CAUSING BRAKES TO BECOME MORE DIFFICULT TO PRESS THUS HARDER TO STOP THE CAR IN A TIMELY MANNER. USUALLY WHEN THERE IS STOP AND GO DRIVING WILL THE REGENERATIVE BRAKING FAIL. 2) CLOGGED EGR VALVE CAUSING A LOUD ENGINE KNOCK RESULTING IN A BLOWN HEAD GASKET.

03/30/2020
Components: ENGINE
Incident Date: 10/10/2019
Crash: No
Fire: No
Vehicle Identification Number: JTDKN3DU4C5******
Summary

PROBLEM WITH HEAD GASKET, LOW MILES, COLD ENGINE STARTING, STATIONER, AND SOME TIMES IN MOTION

03/28/2020
Components: ENGINE
Incident Date: 03/23/2020
Crash: No
Fire: No
Vehicle Identification Number: JTDKN3DU8C1******
Summary

2012 TOYOTA PRIUS II, DEALER MAINTAINED, NOW NEEDS NEW ENGINE DUE TO BLOWN HEAD GASKET. MILEAGE 151000. THE CAR HAS RUN PERFECTLY UNTIL A RECENT ENGINE LIGHT CAME ON. WHEN IT WAS BROUGHT INTO THE DEALERSHIP, THE DIAGNOSIS WAS MISFIRING OF 2 CYLINDERS AND COOLANT LEAKING INTO CYLINDERS 3 AND 4. THERE WAS NO PREVIOUS ENGINE PROBLEMS. AN OFFICIAL COMPLAINT WAS FILED WITH TOYOTA CUSTOMER SERVICE. THEY RESPONDED THAT THERE WAS NO FAULT ON THEIR END AND I SHOULD HAVE THE ENGINE REPLACED AT AN AUTHORIZED TOYOTA DEALER. A SEARCH FOR THIS TROUBLE RESULTED IN SEVERAL OTHER COMPLAINTS OF THE FAILURE OF HEAD GASKETS IN THIS YEAR AND MODEL PRIUS.

03/18/2020
Components: SERVICE BRAKES
Incident Date: 03/16/2020
Crash: No
Fire: No
Vehicle Identification Number: JTDKN3DU8C5******
Summary

ABS WARNING LIGHT INDICATING TROUBLE WITH THE BRAKING SYSTEM, I TOOK THE CAR TO AN INDEPENDENT AUTO REPAIR STORE AND THE MECHANIC CHECKED THE CODES ON HIS COMPUTER AND RECEIVED 2 CODES THAT INDICATING THAT THE ABS PUMP NEEDS TO BE REPLACED. THE TOTAL COST WOULD BE BETWEEN $3000 TO $5000. THE ABS LIGHT GOES ON WHEN I START THE CAR

03/17/2020
Components: ELECTRONIC STABILITY CONTROL,SERVICE BRAKES
Incident Date: 03/17/2020
Crash: No
Fire: No
Vehicle Identification Number: JTDZN3EU4C3******
Summary

THIS COMPLAINT IS FOR A 2012 PRIUS V THAT I'VE NOTIFIED MY LOCAL DEALER AND TOYOTA ABOUT A POSSIBLE SAFETY ISSUE RELATING TO THE BRAKE BOOSTER. THE PRIUS V IS CURRENTLY NOT INCLUDED IN THE ZJB CUSTOMER SUPPORT PROGRAM AND I BELIEVE IT SHOULD BE. BRAKE PEDAL FEELS VERY FIRM AND INCONSISTENT AND MUCH HARDER TO ACTIVATE THE BRAKES. THERE IS CONSTANT (EVERY FEW SECONDS) BRAKE BOOSTER ACTUATION/WHIRRING CONSISTENT WITH SYMPTOMS OF A LEAKING/DEFECTIVE BRAKE BOOSTER PER MY LOCAL DEALER. WARNING LIGHTS FOR BRAKE, ABS, STABILITY CONTROL, AND TIRE PRESSURE ARE ON.

03/06/2020
Components: ENGINE
Incident Date: 02/01/2020
Crash: No
Fire: No
Vehicle Identification Number: JTDZN3EU4C3******
Summary

FAULTY HEAD GASKET, ENGINE SHAKING ON STARTUP, COOLANT DRAINING PREMATURELY, WHITE EXHAUST, LOW COMPRESSION AND POWER.

03/02/2020
Components: ELECTRICAL SYSTEM,ELECTRONIC STABILITY CONTROL,SERVICE BRAKES
Incident Date: 02/17/2020
Crash: No
Fire: No
Vehicle Identification Number: JTDKN3DU0C1******
Summary

I HAVE NEVER RECEIVED A RECALL MAIL REGARDING THE CAR. I USED AN INSURANCE TRACKING PLUGIN, AND ALL THE PROBLEMS STARTED.PCS ERROR MESSAGE ON MY DASHBOARD, DUE TO A LEAK IN BRAKE BOOSTER THEY SAID. MY DEALERSHIP WILL NOT TELL ME IT'S A RECALL, MADE IT SEEM LIKE THEY HELPED ME INSTEAD OF CHARGING AS HIGH AS $4000. I WAS NOT GIVEN A LOANER CAR FOR THE 4DAYS THEY HAD MY CAR, AND DID NOT GET ANY REFUNDS FOR THE RENTAL CAR I GOT

02/16/2020
Components: SERVICE BRAKES
Incident Date: 12/24/2019
Crash: No
Fire: No
Vehicle Identification Number: JTDZN3EU4C3******
Summary

BROUGHT CAR IN FOR RECALL J0V00D AND IMMEDIATELY AFTERWARDS THE ABS,TRACTION-CONTROL, BRAKE LIGHT CAME ON. THE LIGHTS WENT ON AND OFF AND THEN STAYED ON. WENT BACK TO DEALER AND WAS TOLD IT NEEDED A $3800.00 REPAIR. WAS TOLD THAT CERTAIN VIN NUMBERS WERE AFFECTED, BUT NOT MY VIN#. NOT SURE HOW THIS IS POSSIBLE SINCE I AM READING ALL OVER THE INTERNET THAT THIS IS A PROBLEM ON THIS YEAR CAR ALSO? I WAS DRIVING ON HIGHWAY US 19 IN CLEARWATER, WHEN THIS ALL HAPPENED.

02/14/2020
Components: SERVICE BRAKES
Incident Date: 01/02/2020
Crash: No
Fire: No
Vehicle Identification Number: JTDZN3EU7C3******
Summary

UNLIKE OTHER 2011-2015 TOYOTA PRIUS VEHICLES THE PRIUS V IS NOT COVERED UNDER TOYOTA'S CSP-ZJB CUSTOMER SUPPORT PROGRAM. MY 2012 PRIUS V HAS ALL THE INDICATIONS OF THIS BRAKE BOOSTER AND PUMP PROBLEM... MULTIPLE LIGHTS ON THE DASH (BRAKE, ABS, PCS ..... ON; CODES C1252 & C1256; AND BRAKE BOOST PUMP RUNNING EVERY 6-8 SECONDS PLUS A BRAKE PEDAL THAT YOU CAN PUSH TO THE FLOOR IN 4-5 SECONDS. IN HARD BRAKING I'VE HAD TO PUMP THE BRAKE PEDAL TO GET STOPPED. IT'S MY WIFE'S CAR BUT SHE WILL NOT DRIVE IT ANYMORE. TOOK THE CAR TO A TOYOTA DEALER WHO WAS AWARE OF THIS PROBLEM AND STARTED TO HAVE IT FIXED AT THEIR EXPENSE UNTIL HE PUT THE VIN # IN HIS COMPUTER. HIS ESTIMATE WAS $2500+ TO HAVE THE PROBLEM FIXED AFTER I PAID TO HAVE THE PROBLEM DIAGNOSED EVEN THOUGH HE KNEW WHAT THE PROBLEM WAS. I DECLINED AND CALLED TOYOTA CUSTOMER SERVICE WHICH WAS A WASTE OF TIME...SORRY, YOUR CAR IS OUT OF WARRANTY AND YOUR CAR DOES NOT HAVE A PROBLEM WE WILL COVER. ON THE NET, THERE ARE MULTIPLE PRIUS V OWNERS WITH THE SAME PROBLEM THAT STARTED IN 2008. UNTIL SOMEONE WITH A BIGGER STICK (NHTSA), TOYOTA IS SAYING THERE ISNOT A PROBLEM WITH THE PRIUS V BRAKES.

01/29/2020
Components: SERVICE BRAKES
Incident Date: 12/26/2019
Crash: No
Fire: No
Vehicle Identification Number: JTDZN3EU5C3******
Summary

WHILE DRIVING THE BRAKES WENT OUT. I BROUGHT THE CAR TO TOYOTA AND THEY SAID THE BRAKE BOOSTER IS DEFECTIVE AND NEEDS TO BE REPLACED THE PRICE TO DO SO IS ABOUT $3,000 THEY ALSO SAID THEY DON'T KNOW WHY THIS HAPPENED AS IN SOME CASES YOU NEVER HAVE TO REPLACE A BRAKE BOOSTER NOR MASTER CYLINDER

01/28/2020
Components: UNKNOWN OR OTHER
Incident Date: 07/01/2019
Crash: No
Fire: No
Vehicle Identification Number: JTDKN3DU5C1******
Summary

THE LINING ON THE DEFLECTOR RUBBER GASKET/SEAL OF THE SUNROOF HAS BEEN DETERIORATING. I HAVE HEARD FROM MANY OTHER PRIUS III OWNERS THAT THIS IS A COMMON DEFECT FOR THE 2010-2013 YEAR MODELS. I BELIEVE IT IF IS THIS COMMON, TOYOTA SHOULD BE RESPONSIBLE FOR REPLACING IT.

01/22/2020
Components: SERVICE BRAKES
Incident Date: 01/18/2020
Crash: Yes
Fire: No
Vehicle Identification Number: JTDZN3EU9C3******
Summary

2012 PRIUS V 68,000 MILES ON VEHICLE BRAKE ISSUES FROM THE TIME CAR WAS PURCHASED NEW FROM A TOYOTA DEALER. HISTORY... WHEN BRAKING AND GOING OVER ROUGH SURFACE OR BUMP, THE BRAKES WOULD SEEM TO MOMENTARILY DISENGAGE AND THEN REENGAGE AFTER THE SURFACE SMOOTHED. THE CAR SEEMED TO LUNGE OR SKIP FORWARD AND TAKE LONGER TO STOP. ALERTED THE DEALERSHIP, THEY CHECKED AND SAID EVERYTHING WAS FINE. THIS HAS CONTINUED THROUGHOUT MY OWNERSHIP OF THIS VEHICLE. RECENTLY DURING AN EMERGENCY STOPPING ACTION ON A FREEWAY, MY PRIUS WAS THE 3RD CAR IN A 3 CAR ACCIDENT. THE 1ST CAR FOR SOME REASON, SLOWED DRASTICALLY,AND WAS REAR ENDED BY THE CAR IN FRONT OF ME. I FELT I WAS AT A GOOD DISTANCE BEHIND THE CAR IN FRONT OF ME AND I REACTED AND FULLY DEPRESSED THE BRAKES AND FELT THIS CAR CONTINUE TO ROLL AND CONTACT THE CAR IN FRONT. THE BRAKES DID FINALLY TAKE HOLD, BUT I FELT A HESITATION WHICH LENGTHENED THE STOPPING DISTANCE. I HAVE RESEARCHED AND FOUND THERE ARE DOZENS OF REPORTED ISSUES WITH THE HYBRID'S BRAKE SYSTEMS IN BOTH PRIUS MODELS AS WELL AS SOME REPORTED ISSUES WITH LEXUS HYBRIDS. I WONDER HOW MANY OTHER INCIDENTS HAVE OCCURRED WITH THE MILLIONS OF PRIUS VEHICLES THAT HAVE NOT BEEN REPORTED. THERE SEEMS TO BE ISSUES WITH THE COMPUTERIZED/MECHANICAL BRAKING INTEGRATION AND POSSIBLE ISSUES WITH THE ACTUATOR.

01/22/2020
Components: UNKNOWN OR OTHER
Incident Date: 01/18/2020
Crash: Yes
Fire: No
Vehicle Identification Number: JTDKN3DU7C5******
Summary

I SWITCHED INTO NEUTRAL AND PUSHED THE PARK BUTTON TO PARK. I LEANED FORWARD TO GRAB MY WALLET AND FELT THE CAR ACCELERATING OVER THE PARKING CURB. I IMMEDIATELY SLAMMED THE BRAKES AND THE CAR ACCELERATED INTO A BUILDING. I AM FORTUNATE TO BE ALIVE BECAUSE IF THE AIRBAG WOULD HAVE ACTIVATED, I WOULD HAVE BROKE MY NECK.

01/14/2020
Components: SERVICE BRAKES
Incident Date: 12/24/2019
Crash: No
Fire: No
Vehicle Identification Number: JTDKDTB36C1******
Summary

IGUALMENTE QUE LOS CARROS PRIUS REGULARES, EL CUAL HAY UNA GARANTIA EXTENDIDA, MI EL AUTO DAO LA BOMBA DE FRENOS, LO CUAL ES MUY COSTOSA, ESTA GARANTIA SOLO ES SOLO PARA PRIUS REGULARES IGUALMENTE UTILIZAN EL MISMO SISTEMA. SE DEBE VERIFICAR PORQUE NO CUBRE LOS OTROS AUTOS YA QUE TIENEN EL MISMO SISTEMA.

12/30/2019
Components: ENGINE
Incident Date: 12/10/2019
Crash: No
Fire: No
Vehicle Identification Number: JTDZN3EUXC3******
Summary

IT STARTED WITH SHAKING ON STARTUP, IDLE AND LOW SPEEDS. CHECK ENGINE LIGHT CAME ON. DIAGNOSED WITH MULTIPLE CYLINDER MISFIRE. IGNITION COILS REPLACED, BUT DID NOT SOLVE THE PROBLEM. SUBSEQUENT ANALYSIS INDICATED COOLANT IN THE COMBUSTION CHAMBER DUE TO A FAILED HEAD GASKET.

12/26/2019
Components: POWER TRAIN
Incident Date: 12/24/2019
Crash: No
Fire: No
Vehicle Identification Number: JTDKN3DU1C1******
Summary

VEHICLE WAS IN MOTION TRAVELING ABOUT 50 MPH WHEN AN EFFORT WAS MADE TO PASS ANOTHER VEHICLE ON A 2 LANE ROAD, THE VEHICLE LOST POWER WHILE WE WERE PASSING, WE BARELY GOT BACK INTO OUR LANE AND JUST BARELY AVOIDED A HEAD ON COLLISION. THEN THE VEHICLE SLOWED TO ABOUT 15 MPH AND LIMPED TO A STOP A MILE LATER. WE COULD HAVE DIED.

12/23/2019
Components: STEERING
Incident Date: 12/16/2019
Crash: No
Fire: No
Vehicle Identification Number: JTDKDTB39C1******
Summary

INNER LEFT TIE ROD LOOSE, REVEALED WHEN ANNUAL INSPECTION CONDUCTED. TOYOTA HAS NO PART NUMBER FOR THE INNER TIE ROD (EST PRICE $30.00) SO MUST PURCHASE ENTIRE STEERING ASSEMBLY (PART COST = $1,000; LABOR ABOUT THE SAME).

12/22/2019
Components: UNKNOWN OR OTHER
Incident Date: 12/21/2019
Crash: No
Fire: No
Vehicle Identification Number: JTDKDTB36C1******
Summary

MY 2012 PRIUS C WITH 90,000 MILES BEGAN TO LOSE POWER/SPEED DRIVING WHEN CHECK HYBRID SYSTEM WARNING SUDDENLY CAME ON TONIGHT. IT WAS UNRESPONSIVE TO THE GAS PEDDLE, EVEN AT FULL THROTTLE. DID NOT ALLOW ENOUGH TIME TO PULL TO THE SIDE OF A BUSY ROAD BEFORE IT LOST ALL ABILITY TO DRIVE, LEAVING ME STALLED NEAR INTERSECTION. A STRANGER HELPED PUSH MY CAR OFF THE MAIN ROAD UNTIL AAA SENT A TOW TRUCK. HAD THIS OCCURRED ONE MILE LATER, I WOULD'VE STALLED ON THE 25 SOUTHBOUND FREEWAY GOING FROM LONE TREE TO DENVER AT A VERY BUSY TIME IN THE EVENING WITHOUT WARNING (SCARY THOUGHT). UPON ARRIVING HOME WITH THE TOWED VEHICLE, I ATTEMPTED TO START THE ENGINE AGAIN, BUT IT WOULD NOT START. TURNED OFF THE IGNITION, REMOVED KEYS, BUT A LOW SOUND I'VE NEVER CONTINUED FOR SEVERAL MINUTES. AFTER THAT, THE CAR WAS COMPLETELY DEAD. DASHBOARD WON'T LIGHT UP, NO WORKING HORN, POWER LOCKS, WINDOWS, ALARM. I NOW HAVE NO FUNCTIONING VEHICLE AND HAVE NO IDEA WHAT CAUSED MY CAR TO LOSE POWER WHILE DRIVING.

12/22/2019
Components: ELECTRONIC STABILITY CONTROL,SERVICE BRAKES
Incident Date: 12/22/2019
Crash: No
Fire: No
Vehicle Identification Number: JTDKN3DU8C5******
Summary

THE PROBLEM STARTED WITH A CHIRPING NOISE WHEN THE BRAKE PEDAL IS DEPRESSED. TODAY THE CAR APPEARS TO LOSE REGENERATIVE BRAKING CHARGING. THE VEHICLE STABILITY CONTROL AND ABS LIGHT AND BRAKE LIGHT CAME ON. THE BRAKE APPEARED TO BE MUSHIED.

12/21/2019
Components: SERVICE BRAKES
Incident Date: 10/23/2019
Crash: No
Fire: No
Vehicle Identification Number: JTDKN3DU5C5******
Summary

I REPLACED MY BRAKE BOOSTER THREE TIMES IN TWO MONTHS.STILL I HAVE BIG ISSUES WITH TOYATA COMPANY.

12/19/2019
Components: POWER TRAIN
Incident Date: 12/19/2019
Crash: No
Fire: No
Vehicle Identification Number: JTDKDTB35C1******
Summary

TRANSAXLE IS FAILING AFTER 100K MILES OF NORMAL DRIVING AND MAINTENANCE. SPOKE WITH BOTH A TOYOTA DEALER AND TRANSMISSION SHOP WHO SAID THE CVT FAILURE ON THIS MODEL YEAR AND THE FOLLOWING SEVERAL IS AN EXTREMELY COMMON OCCURRENCE. THIS IS A $5000+ REPAIR FAIRLY EARLY IN THE LIFE OF THE VEHICLE. THE TRANSMISSION SHOP SAID THIS WAS DUE TO POOR INITIAL DESIGN.

12/09/2019
Components: UNKNOWN OR OTHER
Incident Date: 11/22/2019
Crash: Yes
Fire: No
Vehicle Identification Number: JTDZN3EU2C3******
Summary

OWNER/DRIVER FOUND BLACKED OUT BEHIND WHEEL IN 55 MPH HIGHWAY IN OPPOSING TRAFFIC DITCH. DRIVER AMBULANCED TO HOSPITAL ER. DMV REQUIRES MEDICAL EVALUATION FOR CONTINUED DRIVING PRIVILEGES. DRIVER SUSPECTED CARBON MONOXIDE POISONING. SUBSEQUENTLY, DRIVER PLACES RESIDENTIAL CARBON MONOXIDE DETECTOR INSIDE PRIUS WHICH ALARMED WHILE PARKED AND TURNED OFF AT RESIDENCE DRIVEWAY. TOYOTA CUSTOMER EXPERIENCE CENTER ISSUED CASE # [XXX]. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6). *TR

12/04/2019
Components: SERVICE BRAKES
Incident Date: 12/01/2019
Crash: No
Fire: No
Vehicle Identification Number: JTDZN3EU1C3******
Summary

MY ENTIRE BREAKING SYSTEM WENT OUT WHILE DRIVING TO WORK ON A BUSY ROAD, WHERE I HAD TO PULL OVER TO THE SIDE TO SEE WHAT WAS WRONG, AS I HAD NEVER SEEN THOSE FIVE LIGHTS LIGHT UP EVER, AS THIS IS NOT A TYPICAL ISSUE THAT WOULD EVER BREAK WITHOUT A MANUFACTURING ISSUE. I WAS NEVER NOTIFIED OF A SPECIFIC ISSUE WITH CERTAIN 2011-2015 PRIUS VEHICLES THAT ARE INVOLVED IN A CUSTOMER SUPPORT PROGRAM ZJB. I HAVE NOW PAID $100 TO TOYOTA TO DIAGNOSE THIS PROBLEM, WHICH WAS NOT NECESSARY, AS IT IS OBVIOUSLY THE EXACT ISSUE (5 LIGHTS LUMINATED) FROM THE CUSTOMER SUPPORT PROGRAM, AND THEY HAVE TOLD ME THAT I WAS NOT NOTIFIED OF THE ISSUE BECAUSE MY VIN IS NOT INCLUDED IN THE PROGRAM. IT HAS BEEN DIAGNOSED WITH THE EXACT BREAK BOOSTER ISSUE LISTED IN THE LETTER SENT TO OTHER VIN NUMBERS. I DRIVE CHILDREN AROUND IN THIS CAR, AND THIS ISSUE IS SEVERE AND SHOULD CLEARLY BE FOR A LARGER NUMBER OF CARS THAN THEY ARE ADMITTING. I HAVE NOW BEEN TOLD THAT THEY WILL NOT PAY FOR THE $3,000 IN REPAIRS BECAUSE IT IS NOT INCLUDED. THIS IS UNACCEPTABLE. THIS IS A SAFETY HAZARD ON THE ROAD AND UNBELIEVABLE THAT I WOULD PAY EXTRA MONEY FOR A TOYOTA BECAUSE IT IS SUPPOSED TO BE A SAFE AND RELIABLE CAR, ONLY TO FIND OUT THEY WILL NOT ADMIT WHEN THEY HAVE A WIDESPREAD BREAK MANUFACTURING ISSUE WITH THEIR VEHICLES. MY ONLY RECOURSE THOUGH TOYOTA I AM TOLD IS TO MAKE A CASE NUMBER AND IF MY VIN HAPPENS TO BE ADDED TO THE LIST, THEY MAY REIMBURSE ME. THIS IS UNACCEPTABLE. TOYOTA NEEDS TO RECALL ALL VINS FOR THIS ISSUE, SO CONSUMERS ARE AWARE THAT THEIR BREAKS MAY FAIL AT ANY MOMENT.

12/04/2019
Components: UNKNOWN OR OTHER,SERVICE BRAKES
Incident Date: 11/15/2019
Crash: No
Fire: No
Vehicle Identification Number: JTDZN3EU8C3******
Summary

11/15/19 ORIGINALLY THE CAR SHOWED BRAKE, ABS, ANTISKID AND ENGINE IDIOT LIGHTS WENT TO THE DEALER WITH A CODE C1391. THEY SAID I NEED TO REPLACE THE MASTER CYLINDER AND THE POWER BOOSTER FOR $2600. THEN THEY SAID IT WAS POLICY TO ALSO REPLACE THE BRAKE BOOSTER PUMP ASSEMBLY FOR AN ADDITIONAL $2,000 OR A TOTAL OF $4600. AFTER I COMPLAINED THAT THEY HAD RECALLED 972,000 OTHER PRIUS BUT DIDN'T INCLUDE THE PRIUS V THEY SAID I ONLY NEEDED TO REPLACE THE MASTER CYLINDER AND POWER BOOSTER AND SAID THEY WOULD DO IT FOR $1,516.89. SO THEN I GO TO TAKE THE CAR TO THE SERVICE DEPARTMENT TODAY 12/4/19 AND WHILE SITTING THERE THE IDIOT LIGHTS ALL TURN OFF AND THE BRAKE START TO FUNCTION NORMALLY OWN ITS OWN... I ASK THE SERVICE REPRESENTATIVE WHAT HIS THOUGHTS WERE AND HE SAID I SHOULD STILL MAKE THE REPAIRS, BUT HE COULDN'T SAY WHAT THEY WOULD DO IT CAME BACK. SO I'M GOING TO DRIVE THE CAR FOR A WEEK TO SEE. WHILE I'M WAITING CAN YOU PLEASE DO A RECALL ON THE BRAKE PUMP ASSEMEBLY SINCE THESE FOLKS DONT EVEN KNOW WHAT THE HECK IS GOING ON WITH THIS CAR. IT APPEARS ITS NOT EITHER DEVICE AND ITS A COMPUTER GLITCH THAT THEY HAVEN'T RESOLVED...HELP US PRIUS OWNERS PLEASE!!!

12/04/2019
Components: ENGINE
Incident Date: 12/04/2019
Crash: No
Fire: No
Vehicle Identification Number: JTDZN3EU6C3******
Summary

VEHICLE HAS BEEN CONSUMING OIL TO THE POINT WHERE THE VEHICLE NEEDS MONTHLY OIL CHANGES. WAS TOLD MANY TOYOTA PRIUS MODELS HAVE HAD AN OIL CONSUMPTION ISSUE AND THAT I SHOULD FILE A COMPLAINT.

11/23/2019
Components: ENGINE
Incident Date: 11/15/2019
Crash: No
Fire: No
Vehicle Identification Number: JTDZN3EU8C3******
Summary

THE ENGINE WENT STALLED IN THE MIDDLE OF THE HIGHWAY. LUCKY ENOUGH, I WAS ABLE TO STOP THE CAR SAFELY WITHOUT ANY COLLUSION. BROUGHT THE VEHICLE TO A MECHANIC AND DIAGNOSED WITH EXCESSIVE CONSUMPTION OF ENGINE OIL. THE ENGINE HAD CATASTROPHIC DAMAGE AND NEEDED A REPLACEMENT. I SPOKE TO PIERCEY TOYOTA SERVICE DIRECTOR KEN JOHNSON AND HE STATED THERE IS NO ACTIVE RECALL FOR THE VEHICLE AND DO NOT BELIEVE IT IS THE VEHICLE ISSUE. I DO NOT BELIEVE THAT IS THE CASE, FURTHER INVESTIGATION IS NEEDED TO PREVENT OTHER SAME MODEL DRIVERS FROM A DEADLY ENGINE STALLING CRASH.

11/18/2019
Components: ELECTRICAL SYSTEM,UNKNOWN OR OTHER,SERVICE BRAKES
Incident Date: 11/15/2019
Crash: No
Fire: No
Vehicle Identification Number: JTDZN3EU8C3******
Summary

MY 2012 PRIUS V STARTED SHOWING THE WARNING LIGHTS FOR BRAKES, ABS, ANTI-SKID AND ENGINE LIGHTS. THIS HAPPENED WHILE DRIVING ON A REGULAR ROAD. BRAKES STILL WORK BUT FEEL SPONGY. SCANNED FOR CODES AND IT SAYS C1391 WHICH REQUIRES REPLACING ALL THE MAIN BRAKE COMPONENTS. THE COST IS OVER $3000 BECAUSE SO MANY PARTS INVOLVED. THERE'S SEEMS TO HAVE BEEN A RECALL FOR OTHER MODELS OF PRIUS BUT THE 'V' NOT INCLUDED. MANY V OWNERS HAVE EXPERIENCED THIS PROBLEM. ALL THE PARTS SHOWN IN THE ATTACHED PICTURE NEED TO BE REPLACE CAUSE TOYOTA DOESN'T KNOW OR CAN'T FIGURE OUT WHERE THE PROBLEM IS. CAR ONLY HAS 68,000 MILES ON IT

11/16/2019
Components: SERVICE BRAKES
Incident Date: 11/06/2019
Crash: No
Fire: No
Vehicle Identification Number: JTDZN3EU6C3******
Summary

THE BRAKE LOSES ITS GRIP OVER A ROUGH ROAD BUMP WHILE PULLING IN FOR A STOP. VERY VERY NOT SAFE, I ALMOST REAR ENDED A CAR IN FRONT OF ME A COUPLE OF TIMES. CREATES EXTREMELY UNSAFE FEELING. BRAKE LOSS HAPPENS ALL THE TIME OVER BUMPY ROAD ONLY.

11/11/2019
Components: STEERING,WHEELS,SERVICE BRAKES
Incident Date: 10/01/2019
Crash: No
Fire: No
Vehicle Identification Number: JTDKN3DU6C5******
Summary

MORE THAN ONCE I WAS DRIVING ABOUT 40/45MPH, ONCE ON A CURVE, ANYHOW AS I WAS GOING THROUGH THE CURVE IT FELT AS THOUGH THE BRAKES ENGAGED, WITHOUT ME TOUCHING THEM. I UNDERSTAND THE SAFETY THING, HOWEVER AT BOTH INSTANCES IT WAS NOT NECESSARY. IT CAUSED THE CAR TO PULL TO THE LEFT. ALMOST CAUSING ME TO LOOSE CONTROL.

11/09/2019
Components: SERVICE BRAKES
Incident Date: 10/29/2019
Crash: No
Fire: No
Vehicle Identification Number: JTDZN3EU6C3******
Summary

THE BRAKES FAILED WHILE DRIVING. ALL THE ABS, BRAKE LIGHTS AND A CONTINUOUS BEEP SOUND TURNED ON. I ALMOST HAD A CRASH. IT WAS THE BRAKE ACTUATOR PUMP AND I READ ABOUT MULTIPLE OWNERS HAD COMPLAINS WITH IT.

11/04/2019
Components: STEERING,ELECTRICAL SYSTEM,ELECTRONIC STABILITY CONTROL
Incident Date: 10/16/2019
Crash: No
Fire: No
Vehicle Identification Number: JTDZN3EU9C3******
Summary

AFTER REPAIR OF STALLING ENGINE CONDITION: VSV VALVE REPLACED, A SOFTWARE UPDATE SUBSEQUENTLY WAS PERFORMED ON MY CAR (JOV RECALL). EVER SINCE THAT SOFTWARE UPDATE IT HASN'T BEEN SAFE TO DRIVE MY CAR : UNSAFE BREAKING, REALLY HARD BREAKING, ESPECIALLY ON HIGHWAYS AND UNTIMELY DASHBOARD LIGHTING RELATED TO TRAC/VSC, CHECK ENGINE AND HYBRID WARNING LIGHT

10/26/2019
Components: ELECTRONIC STABILITY CONTROL,SERVICE BRAKES
Incident Date: 10/10/2019
Crash: No
Fire: No
Vehicle Identification Number: JTDZN3EU6C3******
Summary

MY 2012 PRIUS V IS ONLY 90K MILES. STARTING FROM ABOUT 2 WEEKS AGO, THE WARNING LIGHTS INCLUDING BRAKE SYSTEM WARNING LIGHT, ABS WARNING LIGHT AND SLIP INDICATOR LIGHT WERE SUDDENLY LIT ON WHEN I WAS DRIVING, THEN I FOUND THE REGENERATE BRAKE BECOME VERY HARD AND DIFFICULT TO STOP WHICH WAS MALFUNCTIONING. THESE WARNING LIGHTS WERE KEPT ON ALL THE TIME WHEN I DRIVE THE CAR. THE CAR THREW OUT CODE C1391 WHEN GIVEN A DIAGNOSIS. AFTER SOME ONLINE WORK, I FOUND THIS IS A VERY COMMON PROBLEM FOR PRIUS V. I WENT TO THE DEALERSHIP HOWEVER THE DEALERSHIP STATES THAT MY CAR, BASED ON ITS VIN, IS NOT IN ONE OF THE CERTAIN CARS COVERED BY ZJB PHASE 2 WHICH COVERS BRAKE BOOSTER AND BRAKE BOOSTER PUMP ASSEMBLIES FOR CERTAIN 2011-2015 MODEL YEAR PRIUS VEHICLES. THE FAILURE OF THE BRAKE COULD BE A DEADLY DEFICIENCY TO ALL THE PEOPLE IN THE CAR WHEN DRIVING. NOW I HAVE TO THINK TO STOP USING THIS CAR BECAUSE OF THE SEVERE SECURITY RISK. TOYOTA SHOULD TAKE ACTION TO SOLVE ALL THIS PROBLEM FOR ALL INVOLVED CARS, NOT CERTAIN CARS. MY CAR IS MADE IN 2012, THE DIAGNOSIS CODE C1391 GIVEN BY MY CAR ARE FALLING INTO ONE OF THE FOUR CODES ASSOCIATED WITH THE BRAKE PROBLEM COVERED BY ZJB PHASE 2. IT IS RIDICULOUS THAT MY CAR WAS NOT ISSUED THIS EXTENDED WARRANTY.

10/16/2019
Components: SERVICE BRAKES
Incident Date: 10/05/2019
Crash: No
Fire: No
Vehicle Identification Number: JTDZN3EU1C3******
Summary

MY 2012 PRIUS V WITH ONLY 55,000 MILES. ABS LIGHTS CAME ON AND BUZZING SOUND EVERY 3 SECONDS FROM JUST IN FRONT OF STEERING COLUMN. TOYOTA DEALER CHARGED $270 FOR COMPUTER DIAGNOSTIC THEN GAVE ME A PARTS AND LABOR ESTIMATE FOR REPLACING BRAKE BOOSTER AND MASTER CYLINDER OF $4400!!! INDEPENDENT MECHANIC CAN ORDER PARTS FROM ANOTHER TOYOTA DEALER IN MAINLAND US FOR $1400 LESS THAN THE $3200 THAT DEALER IN HAWAII QUOTED AND LABOR FOR MUCH LESS. BUT STILL WILL BE COSTING ME ABOUT $2500. SEARCHED RECALL SITES AND REGULAR 2012 PRIUS MODELS HAD RECALLS FOR EXACTLY THE SAME ISSUE BUT NO RECALL ON 2012 PRIUS V BRAKES?

10/11/2019
Components: ENGINE
Incident Date: 10/02/2019
Crash: No
Fire: No
Vehicle Identification Number: JTDKN3DU4C1******
Summary

HEAD GASKET 77,000 MILES WITH THE HEAD GASKET ISSUE THE CAR ENGINE WAS SHAKING WHEN IT'S WARMING UP. THE CAR LOG SHOWED MISFIRES IN 1ST AND 4TH CYLINDERS.

10/07/2019
Components: ELECTRICAL SYSTEM,UNKNOWN OR OTHER,ENGINE
Incident Date: 09/20/2019
Crash: No
Fire: No
Vehicle Identification Number: JTDZN3EU9C3******
Summary

ON 09/19/2019 KEY WEST TOYOTA COMPLETED THE TIRES CHANGE OF MY VEHICLE AS I REQUESTED. IN ADDITION, KEY WEST TOYOTA PERFORMED "107649 J0V RECALL J0V01B 0.70 UPDATE TO THE POWER MANAGEMENT ECU WITH NEW SOFTWARE" AS SHOWING ON THE INVOICE. THE FOLLOWING DAY, ON FRIDAY 09/20/2019, WHILE I WAS DRIVING THE VEHICLE LOST POWER AND STALLED IN THE MIDDLE OF THE TRAFFIC, PUTTING MY LIFE AND SAFETY AT RISK AND MY HEATH AND GENERAL WELL-BEING. I SENT BACK THE VEHICLE TO KEY WEST TOYOTA, AND SINCE THEN THE ISSUE IS UNRESOLVED, AND I AM NOT EVEN ABLE TO REACH ANYONE ON THE PHONE OR THROUGH THE EMAIL I SENT FROM KEY WEST TOYOTA WEBSITE "CONTACT US".

10/03/2019
Components: SEAT BELTS,STRUCTURE,UNKNOWN OR OTHER
Incident Date: 10/20/2012
Crash: No
Fire: No
Vehicle Identification Number: TOYOTA PRIU******
Summary

VEHICLE IS MANUFACTURED WITHOUT ANY REGARD FOR PREVENTING MICE FROM ENTERING THE PASSENGER INTERIOR--- AIR INTAKE VENT UNDER WINDSHIELD AND 2 REAR DECOMPRESSION VENTS LOCATED IN THE REAR CARGO COMPARTMENT ABOVE THE WHEEL WELLS ARE OPEN TO THE EXTERIOR ALLOWING UNIMPEDED ACCESS TO THE INTERIOR OF THE CAR. HAD MICE IN THIS CAR 2 WEEKS AFTER PURCHASE IN 2012 AND HAVE BEEN DEALING WITH THIS PROBLEM FOR 7 YEARS. JUST RECENTLY, HAD TOYOTA INSTALL 1/4" HARDWARE CLOTH OVER THESE 3 AREAS AND THIS SHOULD HELP SIGNIFICANTLY TO PREVENT ENTRY. ALL PREVENTATIVE MEASURES TO PREVENT MICE ENTRY HAVE BEEN DILIGENTLY TAKEN BY ME, WITHOUT SUCCESS. MICE CAN MAKE A PERSON VERY SICK. THEIR EXCREMENT CARRIES HANTAVIRUS..... AND THE MICE CARRY TICKS, WHICH CAN LEAD TO LYME DISEASE. SIMPLY MANUFACTURING THE CAR WITH THESE VENTS PROPERLY SCREENED WOULD GREATLY REDUCE THE CHANCE OF OCCUPANTS CONTRACTING A SERIOUS DISEASE.THE MICE ALSO DO A LOT OF DAMAGE TO THE CAR ITSELF, IN MY CAR THE DRIVER SEAT BELT WAS CHEWED, AND I HAVE HAD TO REPLACE THE CABIN AIR FILTER SEVERAL TIMES BECAUSE OF NESTING IN THIS COMPARTMENT(AFTER HAVING BEEN UNKNOWINGLY BREATHING THE MICE EXCREMENT AS THE AIR PASSES THROUGH THIS FILTER ON ITS' WAY TO THE INTERIOR. TOYOTA NEEDS TO BE PRESSURED BY YOUR AGENCY TO CORRECT THIS VERY SERIOUS HEALTH HAZARD THAT THEIR CAR IS PRESENTING. THEIR IS NO LEGITIMATE REASON FOR THIS SITUATION TO EXIST. THE COST TO TOYOTA WOULD BE NEGLIGIBLE.THE BENEFIT TO ALL PRIUS OWNERS WOULD BE VERY SIGNIFICANT, LIKELY PREVENTING MANY CASES OF DISEASE. PLEASE TAKE THIS SITUATION VERY SERIOUSLY, AS IS THE CASE. I ALSO WILL BE CALLING YOU TO DISCUSS THIS OVER THE PHONE. THANK YOU FOR YOUR HELP TO CORRECT THIS PROBLEM!

10/02/2019
Components: SERVICE BRAKES
Incident Date: 09/30/2019
Crash: No
Fire: No
Vehicle Identification Number: JTDKN3DU0C5******
Summary

I STARTED MY CAR AND MY DASH LIGHTS FOR BRAKES, ANTI-LOCK, ANTI-SKID CAME ON AND BRAKES BECAME SPONGY. THIS HAPPENS INTERMITTENTLY. I PARKED THE CAR AND LATER CHECKED THE LIGHTS AND THE CAR WAS OPERATING NORMAL. I DROVE THE CAR AROUND THE NEIGHBORHOOD TO TRY TO DUPLICATE THE ISSUE. COULD NOT DUPLICATE. THE NEXT DAY I STARTED THE CAR THE LIGHTS CAME ON AGAIN AND BRAKES WERE NOT OPERATING NORMALLY. SPONGY AND NO ANTI-LOCK. I CHECKED RECALLS AND FOUND THE ISSUE WAS RECALLED IN 2010. I ALSO FOUND NUMEROUS COMPLAINTS ON PRIUS FORUMS FOR THIS ISSUE COVERING 2012 PRIUS. I THINK THIS IS A SAFETY ISSUE TOYOTA SHOULD RECALL FOR 2012 AS WELL.

10/02/2019
Components: ELECTRICAL SYSTEM,UNKNOWN OR OTHER,FUEL/PROPULSION SYSTEM
Incident Date: 09/30/2019
Crash: No
Fire: No
Vehicle Identification Number: JTDZN3EU4C3******
Summary

ON JUNE 5TH, 2019, I TOOK MY CAR IN TO ROUND ROCK TOYOTA AND THEY PERFORMED THE 2018 TOYOTA PRIUS V RECALL FIX. SINCE THEN, MY MPG HAS GONE FROM AN AVERAGE OF 41 MILES PER GALLON, WHICH HAS STAYED CONSISTENT SINCE I PURCHASED THE CAR BRAND NEW IN JUNE 2012, DOWN TO 32 MPG. I TOOK THE CAR BACK TO ROUND ROCK TOYOTA FOR A DIAGNOSIS ON SEPT 30, 2019 AND THEY SAID THAT THEY CANNOT FIND ANYTHING WRONG, THERE ARE NO ERROR CODES, AND THAT MY NOW GREATLY REDUCED 32 MPG FELL WITHIN TOYOTA STANDARDS. I AM WRITING TO FILE A COMPLAINT THAT THEIR 2018 RECALL FOR THE TOYOTA PRIUS V HAS A PROBLEM AND NEEDS TO BE REVISITED OR THE VEHICLES SHOULD BE TAKEN OFF THE ROAD. I AM CO-FILING A COMPLAINT WITH THE EPA AS WELL.

09/12/2019
Components: UNKNOWN OR OTHER
Incident Date: 04/09/2019
Crash: No
Fire: No
Vehicle Identification Number: JTDZN3EU5C3******
Summary

THE BRAKE BOOSTER/ACCTUATOR HAS FAILED ON MY PRIUS AT ABOUT 76000 MILES AND I BOUGHT IT USED WITH 35000 MILES. I HAVE FOUND OUT THAT THIS HAS BEEN AN ISSUE WITH PRIUS VEHICLES SINCE 2006 AND ENHANCED WARRANTIES HAVE BEEN ISSUED ON MODELS FROM 2006 AS WELL AS 2010-2015. I HAVE TRIED TO CALL TOYOTA TO HAVE THEM FIX THE ISSUE BUT THEY SAY THAT MY VEHICLE ISNT COVERED UNDER THE WARRANTY FOR SOME REASON. WHAT THEY SAID WAS THAT MY PARTS MAKER WASNT COVERED UNDER THE WARRANTY BUT IF ITS A PROBLEM THAT HAS BEEN PREVELANT IN OTHER PRIUS VEHICLES, I DONT UNDERSTAND WHY THIS WOULDNT BE COVERED REGARDLESS OF WHO MADE THE PART. IT HAS AFFECTED MY BRAKING RANDOMLY AND HAS ALMOST CAUSED ME TO HAVE AN ACCIDENT A COUPLE TIMES ALREADY. WHEN DIAGNOSED I GOT ERROR CODE C1391 WHICH WAS COVERED UNDER THE WARRANTY ENHANCEMENT LETTER I FOUND YET TOYOTA WILL NOT FIX MY VEHICLE.

09/12/2019
Components: ELECTRICAL SYSTEM,ELECTRONIC STABILITY CONTROL
Incident Date: 09/12/2019
Crash: No
Fire: No
Vehicle Identification Number: JTDKDTB31C1******
Summary

TAKATA RECALL FROM THE DATE OF PURCHASE, VEHICLE PERFORMED UNPREDICTABLY. I TOOK MY CAR TO THE TOYOTA DEALERSHIP AND THEY FOUND THAT THE HYBRID BATTERY NEEDED TO BE REPLACED. WHEN I DRIVE 45 MPH, THE VEHICLE WILL STALL AND ALL INDICATOR ILLUMINATE ON THE INSTRUMENT PANEL. IN THE MIDDLE OF THE ROAD, THE CAR WILL STALL. TOYOTA DOES NOT STAND BY THEIR PRODUCT. MY CAR GOES COMPLETELY DEAD. EVERY WARNING LIGHT TURNS ON AND ITS BLINKING.

09/08/2019
Components: SERVICE BRAKES
Incident Date: 06/27/2019
Crash: No
Fire: No
Vehicle Identification Number: JTDKN3DU9C1******
Summary

CAR WAS IN MOTION AND BRAKE PEDAL WENT HALF WAY TO FLOOR AND ABS, BRAKE, TRACTION CONTROL AND TIRE SENSOR LIGHTS CAME ON. MASTER CYLINDER OR BRAKE BOOSTER SEEM TO HAVE FAILED. DEALER DIDN'T RECOGNIZE CODES AND COULD ONLY RECOMMEND CHANGING SPARK PLUGS WHEN I JUST HAD THEM REPLACE 6-8 MONTHS PRIOR. EXPLAINED THAT DID THINK THAT HAD ANYTHING TO DO WITH BRAKES GIVING OUT. THEY RESET CODES AND SURE ENOUGH HAPPENED AGAIN WITHIN THE NEXT 30 DAYS. TOYOTA ADMITTED TO SINCE RECEIVING MANY REPORTS OF CERTAIN INTERNAL MALFUNCTIONS OF BRAKE BOOSTER ASSEMBLIES. 4 TRIPS LATER TO DEALER THE RESPONSE IS THE CODES ARE NOT COMING UP (DTCS) C1391, C1252, C1256 OR C1253 IN ORDER TO BE COVERED IT'S VOLUNTARY CUSTOMER SUPPORT PROGRAM WHICH HAS BRAKE BOOSTER AND BRAKE BOOSTER PUMP COVERAGE. VERY FRUSTRATING!

09/06/2019
Components: EXTERIOR LIGHTING
Incident Date: 09/06/2019
Crash: No
Fire: No
Vehicle Identification Number: JTDKN3DU1C1******
Summary

I HAVE HAD TO REPLACE HEADLIGHT BULBS MULTIPLE TIMES IN THE PAST TWO YEARS. READING REPORTS, IT IS THE EXACT SAME ISSUE AS THE 2010 AND 2011 PRIUS OWNERS HAD. I AM NOW HAVING TO HAVE MY HEADLIGHT COVERS RESURFACED BECAUSE MY PASSENGER SIDE HEADLIGHT IS NOT AT ALL VISIBLE AT NIGHT. THE DEALERSHIP IS RECOMMENDING REPLACING THE COMPARTMENT WHERE THE BULB GOES.

09/06/2019
Components: SERVICE BRAKES
Incident Date: 07/01/2019
Crash: No
Fire: No
Vehicle Identification Number: JTDKN3DU4C1******
Summary

MY CAR HAS THE SAME BRAKE BOOSTER/MASTER CYLINDER DEFECT THAT THE 2010/11 MODEL PRIUS WERE RECALLED FOR. BRAKE BOOSTER OR BRAKE PRESSURE ACCUMULATOR FAILURE ON 2012 MODELS CAUSES LOSS OF BRAKING EFFECTIVENESS. SERIOUS SAFETY ISSUE THAT CAN CAUSE DEATH. TOYOTA IS WELL AWARE OF THIS. THIS HAPPENS IN MOTION AT HIGHWAY SPEEDS.

08/17/2019
Components: ENGINE
Incident Date: 08/14/2019
Crash: No
Fire: No
Vehicle Identification Number: JTDKN3DU8C0******
Summary

BOUGHT THIS CAR BRAND NEW IN 2012 AND HAVE ALWAYS PERFORMED MAINTENANCE ON TIME. BETWEEN THE LAST OIL CHANGE AND THIS OIL CHANGE THE PRIUS IS BURNING OIL AND I AM HAVING TO ADD AT LEAST TWO QUARTS OF OIL BEFORE IT IS BACK ON THE DIPSTICK. I AM NOTICING THIS IS A PROBLEM WITH THE 2010-2014 PRIUS AND THAT TOYOTA HAS DONE NOTHING TO SOLVE IT. I DO NOT WANT TO BE ON A LONG TRIP AND BURN THROUGH OIL AND LOCK MY ENGINE UP CAUSING HARM TO MYSELF OR OTHERS.

08/06/2019
Components: SERVICE BRAKES
Incident Date: 08/04/2019
Crash: No
Fire: No
Vehicle Identification Number: JTDKN3DU9C0******
Summary

MY 2012 TOYOTA PRIUS II THREW ERROR CODE C1391 ABNORMAL LEAK IN ACCUMULATOR. I'VE RESET IT AND ITS COME BACK ON AGAIN. REGENERATIVE BRAKING HAS GONE OUT AND STOPPING IS DIFFICULT. THIS IS NOT RIGHT. MY CAR HAS JUST OVER 130,000 MILES

08/05/2019
Components: ELECTRICAL SYSTEM,EXTERIOR LIGHTING
Incident Date: 08/01/2019
Crash: No
Fire: No
Vehicle Identification Number: JTDKDTB33C1******
Summary

I'VE HAD TO REPLACE THE LIGHT BULB ON MY PASSENGER SIDE HEADLIGHT CONSTANTLY OVER THE PAST COUPLE OF MONTHS. I HEARD THAT THERE WAS A RECALL ON THE WIRING HARNESS OF THE 2012 REGULAR PRIUS AND I'M WONDERING IF THE ISSUE HAS BEEN LOOKED AT IN THE PRIUS C MODELS.

08/02/2019
Components: HYBRID PROPULSION SYSTEM
Incident Date: 08/01/2019
Crash: No
Fire: No
Vehicle Identification Number: JTDKN3DU1C5******
Summary

TL* THE CONTACT OWNS A 2012 TOYOTA PRIUS. WHILE DRIVING 20 MPH, THE VEHICLE BEGAN TO STALL AND A WARNING INDICATOR SIGNALED THE CONTACT TO PULL THE VEHICLE OVER. THE CONTACT WAS ABLE TO COAST THE VEHICLE INTO A PARKING SPACE. THE VEHICLE WAS TOWED TO MARIETTA TOYOTA (750 COBB PKWY S, MARIETTA, GA 30060, (470) 938-8436) WHERE IT WAS DIAGNOSED THAT THE HYBRID INVERTER NEEDED REPLACEMENT. THE VEHICLE WAS REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS UNKNOWN *BF .

07/26/2019
Components: SERVICE BRAKES
Incident Date: 07/26/2019
Crash: No
Fire: No
Vehicle Identification Number: JTDZN3UXC31******
Summary

COMPLETE BRAKE FAILURE ON THE FREEWAY!!! ABS, BRAKE AND TRACTION CONTROL LIGHTS LIT UP. ALMOST CRASHED! CODE C1391-ABNORMAL LEAK IN BRAKE ACTUATOR PUMP. HOW LONG WILL IT TAKE THIS AGENCY TO MAKE TOYOTA FIX THIS?? ITS A SAFETY ISSUE!!! STOP PICKING YOUR ASSES AND DO SOMETHING ABOUT IT!!!!

07/17/2019
Components: ENGINE
Incident Date: 05/01/2019
Crash: No
Fire: No
Vehicle Identification Number: JTDZN3EU3C3******
Summary

OUR 2012 PRIUS V HAS CONTINUOUSLY BEEN BURNING OIL AT AN ALARMING RATE. IT WAS PUT THROUGH AN OIL CONSUMPTION TEST AT THE DEALERSHIP AND THEY CLAIMED NOT TO KNOW WHAT THE PROBLEM WAS (JUST THAT THE CAR WAS GETTING OLDER AND WE SHOULD PROBABLY BUY A NEW ONE), EVEN THOUGH THEY HAVE ISSUED A TSB TO DEALERSHIPS ABOUT THIS PROBLEM. AT THIS POINT, WE ARE BARELY ABLE TO DRIVE THE CAR ANY DISTANCE WITHOUT HAVING TO PUT MORE OIL IN. WE HAVE ALWAYS KEPT UP ON THE MAINTENANCE FOR THE VEHICLE, WE RECENTLY REPLACED THE HEAD GASKET AND THE COOLANT IN THE CAR, BUT NOW THE CAR JUST RUNS HOT WITH THE FAN RUNNING ALL THE TIME AND THE OIL IS CONSISTENTLY BURNING. WE'VE NEVER HAD TO PUT OIL INTO THE CAR OURSELVES BETWEEN MAINTENANCE SESSIONS AND NOW THEY HAVE US COMING IN TO CHANGE OIL EVERY 5K MILES INSTEAD OF EVERY 10K MILES AS BEFORE. EVEN THEN, WE ARE STILL HAVING TO ADD OIL IN BETWEEN VISITS. I BOUGHT THE CAR AS A COMMUTER VEHICLE, IT HAS ABOUT 200,000 MILES ON IT, DRIVING IT 5 DAYS PER WEEK, ABOUT 100 MILES PER DAY. DEPENDING ON THE QUOTE TO FIX IT (FROM A NON DEALER BECAUSE THEY WON'T ACKNOWLEDGE THERE'S A PROBLEM), I WILL PROBABLY HAVE TO TRADE THE CAR IN AT A MINIMAL VALUE IN ORDER TO PURCHASE A NEW CAR, WHICH I REALLY CANNOT AFFORD TO DO RIGHT NOW. THIS PROBLEM IS ONLY OCCURRING WHEN THE CAR IS MOVING. THERE IS NO LEAK, AS IT WOULD BE EVIDENT ON MY DRIVEWAY. I MOSTLY DRIVE THE CAR ON THE HIGHWAY.

07/16/2019
Components: ELECTRICAL SYSTEM,ENGINE
Incident Date: 07/12/2019
Crash: No
Fire: No
Vehicle Identification Number: JTDZN3EU8C3******
Summary

AFTER THE LATEST HYBRID SOFTWARE UPGRADE ON MY CAR WE NOTICED THAT THE GAS MILEAGE DROPPED BY 10%. THEN AS WE WERE DRIVING IN HEAVY TRAFFIC ON A TWO LANES FOUR DIFFERENT WARNING LIGHTS CAME ON TWO WHICH WERE FOR THE BRAKING SYSTEM AND TWO OTHERS FOR THE HYBRID SYSTEM. TOOK THE CAR TO THE TOYOTA SHOP AND THEY FOUND THE HYBRID BATTERS NEEDED TO BE REPLACED AT 63,000 MILES.

07/15/2019
Components: EXTERIOR LIGHTING
Incident Date: 07/14/2019
Crash: No
Fire: No
Vehicle Identification Number: JTDKN3DU0C1******
Summary

BOTH DRIVER AND PASSENGER SIDE LOW BEAM HEADLIGHTS FAIL FREQUENTLY (EVERY 3-6 MONTHS) MAKING DRIVING IN THE EARLY MORNINGS AND NIGHTTIME VERY DANGEROUS, AS THEY FAIL UNEXPECTEDLY. THE MOST DANGEROUS SITUATION FOR US WITH THE HEADLIGHT FAILURE IS WHEN WE WERE DRIVING AT NIGHT IN THE MOUNTAINS AND BOTH LOW BEAMS FAILED AT THE SAME TIME. THANKFULLY THE HIGH BEAMS WERE FUNCTIONING. THE FACT THAT THERE IS A RECALL FOR 2010 AND 2011 MODELS BUT THE 2012 MODEL PRIUS IS EXCLUDED US VERY CONCERNING CONSIDERING THE ISSUE IS THE SAME ACROSS YEARS.

07/13/2019
Components: SERVICE BRAKES
Incident Date: 07/01/2018
Crash: No
Fire: No
Vehicle Identification Number: JTDKN3DU2C1******
Summary

VSA, AVS, AND BRAKE LIGHTS ON WITH DECREASED RESISTANCE IN PETAL. BRAKES WILL RETURN TO NORMAL WITHOUT WARNING PERIODICALLY WHILE DRIVING. THIS MAKES DRIVING AND STOPPING UNSAFE AND UNPREDICTABLE.

07/13/2019
Components: ELECTRICAL SYSTEM
Incident Date: 07/07/2019
Crash: No
Fire: No
Summary

HEADLIGHTS BURN OUT IN LESS THAN 6 MONTHS DUE TO DEGRADATION OF THE WIRING HARNESS. AS THE VEHICLE AGES, HEADLIGHT LIFE DECREASES DRAMATICALLY. THIS IS A SAFETY HAZARD. IN THE MOST RECENT BULB FAILURE, BOTH BULBS FAILED ON THE SAME DAY - AND ONLY BECAME APPARENT THAT NIGHT..

06/28/2019
Components: ENGINE
Incident Date: 06/01/2016
Crash: No
Fire: No
Summary

EXCESSIVE OIL CONSUMPTION STARTED 70,000 MILES. BURN OIL 1QT EVERY 1000 MILES GETTING WORSE

06/18/2019
Components: UNKNOWN OR OTHER
Incident Date: 06/10/2019
Crash: No
Fire: No
Vehicle Identification Number: JTDKN3DU4C5******
Summary

I HAVE A RECALL ON MY PRIUS FOR SOFTWARE AND IT SAYS ON YOUR SITE THAT IF I HAVE A PROBLEM WITH MY INVERTOR THEY SHOULD FIX IT OR REPAIR IT FOR FREE MY CAR HAD THIS PROBLEM 1 WEEK AGO AND MY INVERTOR FAILED AND I WENT TO TOYOTA TODAY THEY GAVE ME AN APPOINTMENT TODAY AND THEY SAID THEY CONTACTED TOYOTA JAPAN AND THE RECALL GOT REJECTED FOR THE INVERTOR PART THEY SAID I SHOULD FIX MY INVERTOR FIRST THEN THEY WILL DO THE RECALL OF THE SOFTWARE! AND IT COSTS 3000 JDS HERE IN JORDAN ITS TOO EXPENSIVE WHAT SHOULD I DO?

06/07/2019
Components: UNKNOWN OR OTHER
Incident Date: 06/06/2019
Crash: No
Fire: No
Vehicle Identification Number: JTDKN3DU3C5******
Summary

NHTSA RECALL #18V-684 I WAS DRIVING ON THE STREET WHEN CHEQ HIBRID SISTEM SIGN CAME ON, AFTER I GOT THIS MASAGE, I DID DROVE FOR A WHILE TIL STOP ON A SAFE PLACE, WHEN TURNING IT BACK ON WITH THE BREAK PEDAL PUSHED, THE SISTEM DID NOT GET A READY LIGHT, WHICH MEANS ABLE TO MOVE, SO I CALLED AAA (A TOWING SERVICE). WE WENT TO A WEST COVINA TOYOTA DEALER. THE SERVICE MAN MANNY TOLD ME IT MAYBE IS ABOUT THE RECALL ON THIS VEHICLE. WHEN VEHICLE WAS READY MANNY TOLD ME ON THE PHONE THAT IT WAS A LOOSE WIRE AND WHEN I GOT AT THE DEALER HE SHOW ME A SWITCH (NOT A WIRE) THAT IT IS IMPOSIBLE TO UNLOCK IT BY IT SELF, IT HAS TO BE MOVE BY A FINGER IN ORDER TO UNLOCK IT OR LOCK IT BACK ON, SO MY POINT IS THAT I FEEL THAT THEY ARE TELLING ME THAT JUST TO CHARGE ME AND I BELIEVE THAT THEY ARE MAKING THIS UP. I DID TALK TO THE MANAGER GARY KUFTEDJIAN, HE GOT MAD AT ME BECAUSE I DID NOT WANT TO SIT DOWN AND TOLD ME THAT I WAS NO RESPECTING HIM JUST BECUASE I DID NOT HAVE A SIT, I TOLD HIM THAT THE ISSUE WITH THE VEHICLE WAS THE NEED OF THE UPDATE ( THE RECALL ) NOT THE SWITCH THE THEY SAID SO I TOLD HIM THAT I DID NOT HAVE TO PAY FOR IT AND HE TOLD ME THAT IF I DO NOT PAY THAT I HAVE TO LEAVE MY VEHICLE AN OTHER DAY FOR THEM TO CHEQ IT AGAING AND I SAID WHY IF THE VEHICLE IS READY? AND HE SAID TO CHEQ IT UP AGAIN, SO I PREFER TO PAY 139.00 DOLLARS AND COMPLAIN ABOUT IT AFTER... SO I DID A COMPLAIN TO THE TOYOTA HEAD QUARTERS REFERENCE # [XXX] I DID SPEAK WITH MRS. BETH . IF YOU NEED MORE PICTURES PLEASE SEND ME AN EMAIL SO I CAN SEND MORE EVIDENCE ABOUT THIS CASE ...THANK YOU PLEASE CALL ME IF ANY AS WELL .. [XXX] MY EMAIL IS [XXX] THANK YOU [XXX] INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6). *TT

05/14/2019
Components: SERVICE BRAKES
Incident Date: 05/14/2019
Crash: No
Fire: No
Vehicle Identification Number: JTDKN3DU1C5******
Summary

TRACTION, BRAKE AND ABS LIGHTS ALL CAME ON AT ONCE, PRATICALLY LOST ALL BRAKING WHILE DRIVING BUT ABLE TO SLOWLY STOP. SQUISHY BRAKES. "PUMP" SOUNDING NOISE LIKE IT'S HAVING TROUBLE PUMPING BRAKE FLUID.

05/02/2019
Components: UNKNOWN OR OTHER
Incident Date: 01/04/2019
Crash: No
Fire: No
Vehicle Identification Number: JTDZN3EU0C3******
Summary

I LIVE IN AN APARTMENT COMPLEX IN ILLINOIS, AND I DO NOT HAVE A GARAGE. I THINK THAT SOME, IF NOT ALL, OF MY TIRES WERE STOLEN OVERNIGHT WHILE I WAS SLEEPING. I DO NOT HAVE A CAR ALARM. I BOUGHT 4 NEW AND VERY INEXPENSIVE TIRES TODAY. THE TIRE THEFT COULD HAVE HAPPENED IN MY PARKING LOT, OR AT AN AUTO-BODY SHOP LIKE NTB WHILE I WAS GETTING AN OIL CHANGE. I THINK IT WAS THE NTB IN DEKALB, ILLINOIS. I AM NOT 100% SURE IF THIS IS WHERE IT HAPPENED.I AM NOT SURE WHEN IT HAPPENED. MY TIRES WERE SO BALD, THAT I ALMOST LANDED IN THE DITCH. CAN YOU PLEASE START A DOT TIRE IDENTIFICATION NUMBER REGISTRATION FORM ONLINE VIA YOUR WEBSITE? IT WOULD BE EASIER TO TRACK TIRES BOUGHT BY HONEST AND HARD-WORKING MIDDLE-CLASS AMERICANS. ALSO, ARE ALL 4 DOT ID NUMBERS SUPPOSED TO BE THE SAME IF YOU BUY 4 NEW TIRES ALL AT ONCE? THE DOT ID NUMBER IS LOCATED ON EVERY TIRE APPROVED BY THE NHTSA. I WOULD UPLOAD PICTURES OF ALL 4 OF MY NEW TIRES IF THAT WAS THE OPTION. PLEASE HELP HONEST PEOPLE SAVE MONEY AND TIME! MC FROM ILLINOIS.

05/01/2019
Components: POWER TRAIN
Incident Date: 04/27/2019
Crash: No
Fire: No
Vehicle Identification Number: JTDKN3DU9C5******
Summary

WHEN I WAS MAKING A RIGHT TURN I HEARD A LOUD "BOOM" SOUND AND HAD TO GRAB MY STEERING WHEEL HARD SO I WOULDNT DRIFT ONTO THE OTHER LANE BECAUSE MY CAR WAS SHAKING AND SKIDDING THEN RIGHT AFTER MY CAR EMERGENCY DASH LIGHTS CAME ON AND TOLD ME SYSTEM FAILURE PARK YOUR CAR IMMIDENTLY KEEP IN MIND WHILE THIS WAS HAPPENING MY CAR ONLY WENT UP TO TWENTY MILES PER HOUR WITH MY CAR MAKING A LOUD SOUND AS IF I WAS GOING 80 MPH IT SOUNDED LIKE I WAS SPEEDING WHEN I WAS ONLY GOING ABOUT TWENTY MILES PER HOUR.

04/25/2019
Components: SERVICE BRAKES
Incident Date: 04/24/2019
Crash: No
Fire: No
Vehicle Identification Number: JTDKN3DU8C5******
Summary

I HAVING A PROBLEM WITH THE BRAKE BOOSTER ON MY PRIUS AND THE TOYOTA DEALERSHIP I WENT TO SAID I NEED TO REPLACE BOTH THE MASTER CYLINDER AND BOOSTER PUMP WHICH WOULD BE 3000 DOLLARS WORTH OF PARTS AND LABOR. AFTER RESEARCH THIS ISSUE I HAVE FOUND SERVAL PEOPLE HAVE THE SAME ISSUE. ALSO THE PARTS ARE ON BACK ORDER, SHOWING YOU HOW BIG OF ISSUE THIS IS. THE BREAKING SYSTEM FELT SPONGY, MY TRACTION CONTROL BRAKING SYSTEM AND ABS LIGHTS CAME ON. THANKFULLY I HAD JUST A COUPLE OF FEET TO MY DRIVEWAY.

04/24/2019
Components: SERVICE BRAKES
Incident Date: 04/24/2019
Crash: No
Fire: No
Vehicle Identification Number: JTDZN3EU2C3******
Summary

CAR EXPERIENCED GREATLY DIMINISHED BRAKING POWER ON INTERSTATE 75 PRIOR TO APPROACHING HEAVY TRAFFIC BACKED UP TO EXIT. MANY WARNING LIGHTS ILLUMINATED ON THE DASH: BRAKE, ABS, ETC. TOYOTA HAS ALREADY ISSUED A WARRANTY EXTENSION FOR THIS ISSUE FOR THE STANDARD MODEL PRIUS, AND I BELIEVE THIS IS A SAFETY HAZARD ON THE PRIUS V WAGON AS WELL.

04/22/2019
Components: ENGINE
Incident Date: 04/22/2019
Crash: No
Fire: No
Vehicle Identification Number: JTDZN3EU6C3******
Summary

ENGINE MISFIRING AT START. WHILE AT INTERSECTION IN CITY AND TURNING LEFT, ACCELERATING AND TRIGGERING THE COMBUSTION ENGINE, MISFIRING CAUSING JERKING AND LACK OF ACCELERATION ALMOST CAUSING A STALLED CAR IN ONCOMING TRAFFIC. CHECK ENGINE LIGHT ON. SERVICE SAYS MISFIRING CAUSED BY FAULTY HEAD GASKET. APPEARS TO BE SYMPTOMATIC OF GEN 3 PRIUS.

04/15/2019
Components: POWER TRAIN,ENGINE,FUEL/PROPULSION SYSTEM
Incident Date: 03/24/2019
Crash: No
Fire: No
Vehicle Identification Number: JTDKN3DU9C1******
Summary

SOON AFTER GETTING A RECALL SOFTWARE UPDATE FOR THE HYBRID SYSTEM, THE CAR DISPLAYED HYBRID SYSTEM CHECK MESSAGE AND LOST POWER. CAR HAD TO BE TOWED. CREATED AN EXTREMELY DANGEROUS SITUATION DUE TO NATURE OF PROBLEM WHILE DRIVING ON THE ROAD AND HAD TO PULL OVER RIGHT AWAY.

04/05/2019
Components: POWER TRAIN
Incident Date: 03/30/2019
Crash: No
Fire: No
Vehicle Identification Number: JTDKN23DU6C******
Summary

WHEN I DRIVE OVER ANY TYPE OF BUMP, (POTHOLE, SPEED BUMP, ETC) AND MY FOOT IS ON THE BRAKE....THE CAR WILL SUDDENLY SPEED-UP INSTEAD OF SLOW DOWN. VERY DANGEROUS SITUATION AND IT HAPPENS EVERY TIME.

04/02/2019
Components: SERVICE BRAKES
Incident Date: 02/01/2019
Crash: No
Fire: No
Vehicle Identification Number: JTDKN3DU9C1******
Summary

WHEN THE BRAKES ARE APPLIED AND GOING OVER A ROUGH ROAD SURFACE, OR POTHOLE, THE BRAKE WARNING LIGHT APPEARS, AND THE BRAKES SUDDENLY STOP FUNCTIONING UNTIL BACK ON A SMOOTH ROAD SURFACE. THIS HAPPENS ALL OF THE TIME UNDER THESE CONDITIONS. IT IS REALLY SCARY WHEN THE VEHICLE SUDDENLY LOSES ALL BRAKING WHILE TRYING TO STOP. I HAVE A 2012 TOYOTA PRIUS AND A 2010 TOYOTA PRIUS. THEY BOTH HAVE THE SAME PROBLEM WITH THE ABS BRAKING SYSTEM. CANNOT UNDERSTAND WHY THIS IS NOT A FULL RECALL ON THIS POTENTIALLY DANGEROUS CONDITION.

03/27/2019
Components: EXTERIOR LIGHTING
Incident Date: 03/09/2019
Crash: No
Fire: No
Vehicle Identification Number: JTDKN3DU6C1******
Summary

TAKATA RECALL I AM WRITING BECAUSE MY VEHICLE'S HALOGEN LOW BEAM HEADLAMP BULB LIFETIME IS SHORTER THAN EXPECTED AND TOYOTA SEEMS UNWILLING TO RESOLVE THE ISSUE WITH ME. AFTER SEARCHING THE INTERNET, I FOUND THAT THE SHORT BULB LIFESPAN IS A COMMON PROBLEM WITH 2010- 2012 TOYOTA PRIUS VEHICLES. I AM NOW CHANGING THE BULBS EVERY COUPLE OF MONTHS.TOYOTA OFFICIALLY STATES IN THEIR 'CUSTOMER SUPPORT PROGRAM ZHB CERTAIN 2010- 2012 MODEL YEAR PRIUS COVERAGE FOR HALOGEN LOW BEAM HEADLAMP BULBS' THAT THIS PROBLEM IS COVERED UNDER THEIR WARRANTY: IF THE OWNER EXPERIENCES THE CONDITION DESCRIBED ABOVE, HE/SHE SHOULD CONTACT A LOCAL AUTHORIZED TOYOTA DEALERSHIP FOR DIAGNOSIS. IF THE CONDITION IS VERIFIED, THE DEALER WILL INSTALL VOLTAGE ADJUSTMENT WIRE HARNESSES AND REPLACE THE HALOGEN LOW BEAM HEADLAMP BULBS WITH NEW ONES AT NO CHARGE TO THE CUSTOMER.' WHEN I TOOK MY CAR INTO A TOYOTA AUTO NATION IN HAYWARD FOR SERVICE ON SATURDAY 3/9/19. I WAS TOLD THIS WARRANTY EXPIRED ON FEBRUARY 2019, AND IF I WANTED TO FIX THIS PROBLEM IT WOULD COST BETWEEN $500- $600. I EXPLAINED THAT I HAD A DOCUMENT FROM TOYOTA HEADQUARTERS THAT HAS A DIFFERENT DATE OF OCTOBER 31, 2019. THE SERVICE PERSON SAID, HE WOULD CHECK THE DATE AND EMAIL ME BACK. HE EMAILED ME BACK ON WITH THIS REPLY: 'UNFORTUNATELY AS PER TOYOTA YOUR VIN DOESN'T NOT SUPPORT THAT TSB AND BECAUSE YOUR VIN DOES NOT APPLY TO THE TSB OUR PARTS DEPARTMENT CANNOT ORDER PARTS TO SUPPORT THE REMEDY FOR YOUR VIN AS THEY ARE UNAVAILABLE.' I FEEL THAT TOYOTA DOES NOT WANT TO REPAIR THIS KNOWN SAFETY HAZARD, UNLESS I PAY OUT OF POCKET FOR THE PARTS AND LABOR. THE LINK ALSO INDICATES THAT THERE ARE 'APPROXIMATELY 390,000 VEHICLES COVERED BY THIS CUSTOMER SUPPORT PROGRAM' AND THAT 'THIS COVERAGE WILL BE OFFERED UNTIL OCTOBER 31, 2019, REGARDLESS OF MILEAGE.' .

03/22/2019
Components: ELECTRICAL SYSTEM,ENGINE
Incident Date: 03/19/2019
Crash: No
Fire: No
Vehicle Identification Number: JTDKDTB36C1******
Summary

TL* THE CONTACT OWNS A 2012 TOYOTA PRIUS. WHILE DRIVING AT UNKNOWN SPEEDS, THE VEHICLE STALLED AND ALL THE INDICATORS ILLUMINATED ON THE INSTRUMENT PANEL. THE VEHICLE WAS TOWED TO DELLA TOYOTA (32 DELLA DR, PLATTSBURGH, NY 12901), BUT A DIAGNOSIS WAS NOT PROVIDED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE VIN WAS NOT INCLUDED IN NHTSA CAMPAIGN NUMBER: 18V684000 (HYBRID PROPULSION SYSTEM). THE APPROXIMATE FAILURE MILEAGE WAS 91,000.

03/09/2019
Components: ELECTRICAL SYSTEM
Incident Date: 03/02/2019
Crash: No
Fire: No
Vehicle Identification Number: JTDZN3EU5C3******
Summary

VEHICLE WAS SERVICED FOR SAFETY RECALL J0V. AFTER SERVICE, IN CAR ELECTRONICS SYSTEMS DID NOT WORK PROPERLY: NAVIGATION, BLUETOOTH/PHONE INTEGRATION, AUDIO SYSTEM. DEALER REFUSED TO ACKNOWLEDGE THAT RECALL SERVICE WAS RESPONSIBLE.

02/26/2019
Components: SERVICE BRAKES
Incident Date: 02/26/2019
Crash: No
Fire: No
Vehicle Identification Number: JTDKN3DU8C5******
Summary

THE CAR HAS BEEN SUFFERING ALL OF THE BRAKE SYMPTOMS FOR THE RECALL OF THE 2010 PRIUS BRAKE BOOSTER SYSTEM. I'VE REPEATEDLY COMPLAINED ABOUT LOSING BRAKING POWER WHEN THE ABS LIGHT COMES ON WHEN I GO OVER UNEVEN SURFACES SUCH AS RAILROAD TRACKS OR A POTHOLE. THE BRAKES HAVE BENN FARTING FROM DAY ONE WHILE SITTING AT A LIGHT OR PARKED IF THE BRAKES ARE DEPRESSED AND THEN SLIGHTLY RELEASED. AND NOW TODAY THE ABS BRAKES ARE ON WITH THE BATTERY LIGHT AND THERE IS LIMITED BRAKING POWER. I HAVE TO PUSH ALMOST ALL THE WAY DOWN BEFORE THE BRAKE ENGAGES. TOYOTA TELLS ME I NEED TO REPLACE THE BRAKE BOOSTER SYSTEM FOR $3500 AND THERE ARE ONLY 70,000 MILES ON MY 2012 CAR. I FEEL MY BRAKES HAVE THE SAME ISSUES AS THE 2010 RECALL AND MORE YEARS INCLUDING MINE ARE AFFECTED AND SHOULD BE RECALLED.

02/22/2019
Components: HYBRID PROPULSION SYSTEM
Incident Date: 02/05/2019
Crash: No
Fire: No
Vehicle Identification Number: JTDZN3EU5C3******
Summary

TL* THE CONTACT OWNS A 2012 TOYOTA PRIUS V. THE CONTACT STATED THAT THE HYBRID WARNING INDICATOR ILLUMINATED AND THE VEHICLE SHOOK, VIBRATED, AND STALLED. THE FAILURE CODE WAS CLEARED BY AUTONATION TOYOTA SOUTH AUSTIN (4800 S IH 35 FRONTAGE RD, AUSTIN, TX 78745, (512) 518-6900) BEFORE THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 18V684000 (HYBRID PROPULSION SYSTEM). THE DEALER REPAIRED THE VEHICLE. SHORTLY AFTER, THE CONTACT WAS DRIVING AND THE HYBRID WARNING INDICATOR ILLUMINATED AND THE VEHICLE STALLED. THE SAME DEALER DIAGNOSED THAT THE HEAD GASKET MAY NEED TO BE REPLACED. A SECOND DEALER, CHARLES MAUND TOYOTA (8400 RESEARCH BLVD, AUSTIN, TX 78758, (512) 270-5055), DIAGNOSED THAT THE INVERTER NEEDED TO BE REPAIRED. THE MANUFACTURER WAS NOT CONTACTED. THE APPROXIMATE FAILURE MILEAGE WAS 200,000.

02/22/2019
Components: ELECTRICAL SYSTEM
Incident Date: 02/20/2019
Crash: No
Fire: No
Vehicle Identification Number: JTDKN3DU6C1******
Summary

CAR HORN STOP WORKING , IF THE STEERING WILL ITS TURN HALF WAY EITHER WAY IT WORKS , THE CAR ITS NOT THAT OLD FOR ELECTRICAL TO DO THAT

02/18/2019
Components: STRUCTURE,VEHICLE SPEED CONTROL,SERVICE BRAKES
Incident Date: 01/24/2019
Crash: Yes
Fire: No
Vehicle Identification Number: JTDKN3DU4C1******
Summary

I WAS COMING UP THE FREEWAY OFF RAMP AND MY CAR JUST TURNED OFF I HAD NO BRAKING I HIT SIX OTHER CARS ROLLED OVER AND WAS SEVERLY IMJURED IN THE HOSPITAL FORR THREE DAYS

02/17/2019
Components: SERVICE BRAKES
Incident Date: 02/09/2019
Crash: No
Fire: No
Vehicle Identification Number: JTDZN3EU1C3******
Summary

TAKATA RECALL. RIGHT AFTER RECALL NO 18V-684 UPDATE SYSTEM ON MY PRIUS AT LOCAL TOYOTA DEALER MY CAR BRAKES PEDAL BECOME VEIRD . WHEN I JUST START ON THE ENGINE THN START MOVING AND STOPING, THE BRAKE PEDAL IS REALLY UP AND NOT MOVING DOWN AND BRAKES CAR REALLY QUICK. AT THE SAME TIME WHEN I START DRIVING I HEAR THAT REAR WRITING BRAKES FOR ABOUT 1-2 MILES. THEN IT COME OFF AND BRAKE PEDAL GOES DOWN LITTLE BIT TO NORMAL POSITION AND WORKS GREAT. THIS IS HAPPEN EVERY TIME WHEN SHOT DOWN ENGINE AND START AGAIN TO GO SOMEWHERE. ITS REALLY DANGEROUS BACOUS THE POSITION OF BRAKE PEDAL SOMETIME UP SOMETIMES DOWN, CAN NOT PREDICT HOW SOON YOU CAN STOP WHEN ITS NEEDED. IT ALWAYS HAPPEN NOW WHEN I DRIVE IN MY CITY ROADS. I CAME BACK TO DEALER THAT DID UPDATE SYSTEM ON MY CAR, THEY SAID THAT I NEED TO PAY TO FIND OUT WHAT IS GOING ON WITH MY CAR, THEY WILL CHARGE ME EVEN IF THIS HAPPEN AFTER THEIRE RECALL UPDATE SYSTEM ON MY CAR. THIS IS HORRABLE.

01/30/2019
Components: AIR BAGS
Incident Date: 10/24/2016
Crash: Yes
Fire: No
Vehicle Identification Number: JTDZN3EU9C3******
Summary

MY FRONT AND DRIVER'S SIDE AIR BAGS DIDN'T OPEN WHEN MY CAR WAS HIT ON THAT SIDE BY ANOTHER CAR DRIVEN BY A LADY WHO RAN A STOP SIGN; AND STRUCK MY MOVING CAR; TOTALING MY CAR. I SUFFERED SERTOUS CHEST, NECK AND BACK SPRAINS THAT STILL L BOTHER ME. I WAS STRUCK PRETTY HARD, I SUFFERED A TERRIBLE JOLT TO MY CHEST AREA WHEN MY CAR CAME TO A HARD STOP, AND I STILL HIT THE STEERING WHEEL. THIS ACCIDENT COSTS ME MY JOB AND I AM NO LONGER ABLE TO STAND OR WALK FOR LONG PERIODS OF TIME.

01/30/2019
Components: SERVICE BRAKES
Incident Date: 11/01/2018
Crash: No
Fire: No
Vehicle Identification Number: JTDZN3EU6C3******
Summary

TL* THE CONTACT OWNS A 2012 TOYOTA PRIUS V. WHILE DRIVING AT ANY SPEED, THE BRAKES MADE NOISE AND THE ABS FAILED. THE VEHICLE WAS TAKEN TO VENICE TOYOTA (941-451-5150, LOCATED AT 900 U.S. 41 BYPASS, VENICE, FL 34285) WHERE IT WAS DETERMINED THAT THERE WAS NO RECALL. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE FAILURE MILEAGE WAS APPROXIMATELY 110,000.

01/29/2019
Components: ENGINE
Incident Date: 01/29/2019
Crash: No
Fire: No
Vehicle Identification Number: JTDKN3DU4C5******
Summary

I WENT TO THE CHARLES MAUND TOYOTA DEALER AT AUSTIN, TX FOR A RECALL. NHTSA RECALL ID 18V684. ACCORDING TO THE OFFICIAL RECALL REMEDY FROM NHTSA, "IF THE VEHICLE HAS EXPERIENCED AN INVERTER FAILURE WITH CERTAIN HYBRID SYSTEM FAULTS RELATED TO THIS CONDITION, THE INVERTER ASSEMBLY WILL BE REPAIRED OR REPLACED FREE OF CHARGE." MY CAR LOST POWER ON THE HIGHWAYS SEVERAL TIMES RECENTLY. THE ERROR CODE IS P0A08, WHICH IS RELATED TO INVERTER FAILURE WITH CERTAIN HYBRID SYSTEM FAULTS, SO THE INVERTER ASSEMBLY SHOULD BE REPAIRED OR REPLACED FREE OF CHARGE. BUT THE DEALER DIDN'T WANT TO REPLACE OR REPAIR THE INVERTER FOR MY CAR. THERE IS STILL A POTENTIAL THREAT ON MY CAR TO LOSE POWER ON HIGHWAYS.

01/24/2019
Components: ELECTRICAL SYSTEM
Incident Date: 11/14/2018
Crash: No
Fire: No
Vehicle Identification Number: JTDKN3DU5C1******
Summary

HORN STOPPED WORKING IN NOVEMBER 2018. DEALER TELLS ME THAT THERE IS AN OPENING IN THE SPIRAL CABLE WHICH IS CAUSING HORN NOT TO WORK. ENTIRE SPIRAL CABLE NEEDS TO BE REPLACED. THIS VEHICLE HAS HAD DRIVER'S AIRBAG RECALLED ONCE, MAYBE TWICE. DID SPIRAL CABLE GET DAMAGED IN ONE OF THESE RECALLS? I KNOW THAT THERE WAS A RECALL IN EARLIER TOYOTAS WITH SAME PART, BUT NOT THIS YEAR AND MODEL, WONDERING IF THERE SHOULD BE.

01/17/2019
Components: POWER TRAIN,ELECTRICAL SYSTEM,SERVICE BRAKES
Incident Date: 05/23/2012
Crash: No
Fire: No
Vehicle Identification Number: JTDKDTB36C1******
Summary

FROM DATE OF PURCHASE, VEHICLE PERFORMED UNPREDICTABLY. TRANSITIONING FROM ELECTRIC TO MOTOR WAS ROUGH AND NOTICEABLE. AT 600 MILES, A SIGNIFICANT IMPACT WAS FELT DURING TRANSITION. DEALER FOUND NOTHING. BRAKE PEDAL TRAVELED TO THE FLOOR AND VEHICLE WENT THROUGH STOP SIGN AT LOW SPEED. ROUTE 44 TOYOTA INSISTED I NEEDED TO GET USED TO ELECTRONIC BRAKES. TOYOTA INSISTED BRAKES WORKED AS PRESCRIBED. RECENTLY, A AAA DRIVER DISCOVERED THE GROUND WIRE ON THE BATTERY WAS LOOSE. THE BATTERY WAS REPLACED AND THE VEHICLE NOW FUNCTIONS AS DESCRIBED, THE HILL HOLD FUNCTIONS AS DESCRIBED. NHTSA DID AN INSPECTION IN RESPONSE TO A DEFECT PETITION - VEHICLE DID NOT PERFORM AS DESCRIBED IN THE FEDERAL REGISTER. BRAKE PEDAL IS NOW HIGH, AS IT WAS INITIALLY. THIS VEHICLE WAS SENT FROM THE FACTORY WITH A LOOSE BATTERY GROUND AND IT WAS COVERED UP BY EVERYONE FROM TOYOTA, DEALERSHIPS TO NHTSA WHEN THE CORRECTION WAS SIMPLE. TOYOTA DOES NOT STAND BEHIND THEIR PRODUCT.

01/14/2019
Components: EXTERIOR LIGHTING
Incident Date: 12/21/2018
Crash: No
Fire: No
Vehicle Identification Number: JTDKN3DU1C5******
Summary

MY 2012 TOYOTA PRIUS; THE VEHICLE REPEATEDLY BLOWS THE FRONT HEAD LIGHTS. MY VEHICLE IS LESS THAN 6 YEARS OLD AND I HAVE HAD 10 FRONT LIGHTS REPLACED. THE LIGHTS JUST GO OUT WHILE IN MOTION. HERE IS THE NUMBER OF TIMES TOYOTA HAVE REPLACED THE LIGHTS THUS FAR; 01.14.18 - HEADLIGHT SCHEDULED FOR REPAIR ON 01/15/19 12.21.18 - FRONT MARKER 4.6.18 - FRONT MARKER & TAG LIGHTS 11.1.17 - FRONT MARKER 4.4.16 - FRONT MARKER 1.29.16 - P/S FRONT MARKER 12.21.15 - D/S HEADLIGHT BULB 10.23.15 - D/S HEADLIGHT BULB 7.31.15 - D/S RUNNING LIGHT 2.14.15 - D/S FRONT MARKER & P/S FRONT MARKER I HAVE HAD TOYOTA REVIEW THIS ISSUE TWICE NOW - NO "MECHANICAL/ELECTRICAL" SOLUTION OFFERED. TOYOTA INCIDENT 160129-000305 (OPENED ON JAN 2016) TOYOTA INCIDENT: 181221-000076 (OPENED ON DEC 2018) LET ME KNOW IF YOU NEED MY TOYOTA REPAIR/SERVICE RECORDS.

01/09/2019
Components: AIR BAGS
Incident Date: 12/30/2018
Crash: Yes
Fire: No
Vehicle Identification Number: JTDKN3DU8C5******
Summary

TL* THE CONTACT OWNS A 2012 TOYOTA PRIUS. WHILE DRIVING AT AN UNKNOWN SPEED, THE CONTACT CRASHED INTO THE DRIVER'S SIDE OF ANOTHER VEHICLE. THE STEERING WHEEL AIR BAG PARTIALLY DEPLOYED. THE CONTACT'S HEAD STRUCK THE STEERING WHEEL WITHOUT A CUSHION. THE DRIVER WAS INJURED AND TRANSPORTED TO THE HOSPITAL VIA AMBULANCE. A POLICE REPORT WAS FILED. THE VEHICLE WAS TOWED TO A TOW YARD. THE CONTACT'S INSURANCE COMPANY WAS PROCESSING THE CLAIM AND TOOK CUSTODY OF THE VEHICLE. THE DEALER AND THE MANUFACTURER WERE NOT CONTACTED. THE CAUSE OF THE FAILURE WAS NOT DETERMINED. THE FAILURE MILEAGE WAS 150,000.

01/07/2019
Components: POWER TRAIN
Incident Date: 12/26/2018
Crash: Yes
Fire: No
Vehicle Identification Number: JTDKN3DU5C5******
Summary

I PULLED INTO MY DRIVEWAY AND PRESSED THE STOP BUTTON TO PUT THE CAR IN PARK AND SHUT OFF THE ENGINE. I GOT OUT OF THE CAR AND LEFT THE DRIVER'S DOOR OPEN. I WALKED TO THE MAILBOX TO GET THE MAIL AND HEARD A CRASH AS THE CAR DROVE OFF AND HIT A TREE AND LANDSCAPE WALL.

01/05/2019
Components: EXTERIOR LIGHTING
Incident Date: 01/05/2019
Crash: No
Fire: No
Vehicle Identification Number: JTDZN3EU7C3******
Summary

FRONT HEAD LIGHTS WENT OUT WITHIN A FEW WEEKS OF EACH OTHER. REPLACED BOTH BULBS. THEN THEY WENT OUT AGAIN WITH NO WARNING IN ABOUT A MONTH. HAD TO USE BRIGHTS TO DRIVE HOME IN THE DARK. DANGEROUS! REPLACED THEM AGAIN AND NOW ONE OF THE HEAD LIGHTS IS OUT AGAIN AFTER ONLY 2 WEEKS EVEN THOUGH IT IS A DIFFERENT BRAND. HEADLIGHTS HAVE GONE OUT WHILE DRIVING AND WHEN IT IS PARKED.

01/04/2019
Components: UNKNOWN OR OTHER,ELECTRONIC STABILITY CONTROL,SERVICE BRAKES
Incident Date: 01/03/2019
Crash: No
Fire: No
Vehicle Identification Number: JTDKN3DU5C1******
Summary

PROBLEM WITH BRAKING SYSTEM INVOLVING, THE OTHER DAY THE CAR WAS ON AND SUDDENLY THREE (3) WARNING LIGHTS CAME ON: BRAKE LIGHT, ABS LIGHT AND TRACTION CONTROL LIGHT. THERE IS ALSO NOW A PUMPING SOUND COMING FROM UNDER THE INTERIOR OF THE DASH (ON IT AT LEAST SOUNDS THAT IS WHERE IT'S COMING FROM. THE CAR HAS 151,428 MILES ON IT. I'VE INCLUDED PICTURES OF THE CURRENT EROR CODE, MILEAGE AND DASH LIGHTS THAT ARE ON.

01/02/2019
Components: STEERING
Incident Date: 12/28/2018
Crash: No
Fire: No
Vehicle Identification Number: JTDZN3EU2C3******
Summary

TL* THE CONTACT OWNS A 2012 TOYOTA PRIUS V. THE CONTACT STATED THAT THE POWER STEERING WAS INOPERABLE. WHILE DRIVING, THE STEERING WHEEL BECAME VERY LOOSE AND THE VEHICLE WENT IN ANY DIRECTION WHEN THE STEERING WHEEL WAS TURNED. ALSO, THE VEHICLE SHOOK WHEN TURNING. THERE WERE NO WARNING INDICATORS ILLUMINATED. THE DEALER AND MANUFACTURER WERE NOT CONTACTED. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS 178,000.

12/28/2018
Components: ENGINE
Incident Date: 12/24/2018
Crash: No
Fire: No
Vehicle Identification Number: JTDKN3DU5C0******
Summary

TL* THE CONTACT OWNS A 2012 TOYOTA PRIUS. WHILE DRIVING AT AN UNKNOWN SPEED, THE CHECK ENGINE INDICATOR ILLUMINATED AND THE VEHICLE VIBRATED. THE VEHICLE WAS TAKEN TO TOYOTA VALLEJO (201 AUTO MALL PKWY, VALLEJO, CA 94591, (707) 552-4545) WHERE IT WAS DIAGNOSED THAT THE HEAD GASKET WAS BLOWN OUT AND THE ENGINE NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS 165,000.

12/21/2018
Components: STEERING
Incident Date: 11/15/2018
Crash: No
Fire: No
Vehicle Identification Number: JTDZN3EU8C3******
Summary

STEERING COLUMN BROKE. DRIVING OUT OF A PARKING LOT. HEARD AND FELT A LOUD CLUNK. THUMPING FEELING WHEN TURNING STEERING WHEEL. WAS TOLD BY DEALER THAT THE STEERING COLUMN FAILED. ONLY 130,000 MILES. SHOULD NEVER HAPPEN ON ANY CAR.

12/20/2018
Components: VEHICLE SPEED CONTROL
Incident Date: 10/05/2018
Crash: No
Fire: No
Vehicle Identification Number: JTDKN3DU1C1******
Summary

IN EARLY OCTOBER I RECEIVED A RECALL NOTICE FROM TOYOTA FOR A "FAILSAFE DRIVING MODE" HYBRID SYSTEM FAULT THAT COULD CAUSE THE VEHICLE TO "STALL" INCREASING THE POSSIBILITY OF VEHICLE CRASH DURING CRITICAL DRIVING CONDITIONS. IT STATED I WOULD BE NOTIFIED WHEN THE FIX WAS AVAILABLE. 2 1/2 MONTHS LATER, I'VE YET TO HEAR FROM TOYOTA AND MY DEALERSHIP STATES THEY HAVE NOT RECEIVED REMEDY PARTS OR PROCEDURES FROM TOYOTA. ALL THEY COULD DO WAS GIVE ME A PHONE NUMBER AT TOYOTA CORPORATE. I CALLED THE NUMBER AND THE PERSON HAD NO FURTHER INFORMATION ON WHEN A FIX FOR THE PROBLEM WOULD BE AVAILABLE. SHE STATED THE ORIGINAL NOTICE STATED A TIME FRAME OF 2-3 MONTHS; IN FACT, IT DOES NOT CONTAIN ANY TIME PERIOD INDICATION. IT IS INAPPROPRIATE FOR FIX FOR SOMETHING OF THIS POTENTIAL MAGNITUDE TO TAKE SO LONG. I'M CONCERNED THAT TOYOTA, AS THEY HAVE DONE WITH OTHER RECALL ISSUES, IS MERELY DELAYING TO AVOID COSTS OF IMPLEMENTING THE FIX AND ENDANGERING ALL OWNERS FURTHER THAN THEY ALREADY HAVE. THE LADY STATED I COULD CONTACT THE DEALERSHIP ABOUT PROVIDING A RENTAL VEHICLE DURING THE PERIOD, SOMETHING THE DEALERSHIP HAS DENIED THEY WILL DO. I BOUGHT MY VEHICLE TRUSTING TOYOTA WOULD STAND BEHIND THE VEHICLE AND THEY ARE FAILING TO DO SO.

12/20/2018
Components: EXTERIOR LIGHTING
Incident Date: 12/13/2018
Crash: No
Fire: No
Vehicle Identification Number: JTDKDTB3XC1******
Summary

THE LOW BEAM HEAD LIGHTS BOTH FAIL WHILE DRIVING ON THE FREEWAY AT NIGHT. THE ROAD WENT TO TOTAL DARKNESS. I FEEL LUCKY THE HIGH BEAMS WERE STILL WORKING. I HAVE TAKEN THE PRIUS C TO THE SHOP AND HAVE BEEN TOLD THE HEADLIGHT ASSEMBLY ON DRIVERS AND PASSENGERS HAVE MELTED. THE WILL HAVE TO BE REPLACED.

12/14/2018
Components: EXTERIOR LIGHTING
Incident Date: 12/10/2018
Crash: No
Fire: No
Vehicle Identification Number: JTDZN3EU8C3******
Summary

IN THE PAST YEAR WE HAVE REPLACED MULTIPLE LOW BEAM HALOGEN HEADLIGHTS. ONE WEEK AGO, BOTH BURNED OUT CAUSING A NIGHTTIME SAFETY ISSUE. I RESEARCHED THE LIGHTING ISSUE AND LEARNED THERE IS TSB T-SB-0204-12 FOR HEADLAMP DURABILITY ENHANCEMENT AND A CUSTOMER SUPPORT PROGRAM "ZHB" FOR THIS IDENTICAL PROBLEM. IN THE ZHB PROGRAM, TOYOTA WILL MAKE THE NECESSARY REPAIRS FREE FOR ONLY 2010-2011 PRIUS'. SINCE THE ZHB PROGRAM ONLY SUPPORTS 2010-2011 PRIUS' I CALLED TOYOTA TO REQUEST THIS REPAIR UNDER THAT PROGRAM. AFTER SPEAKING TO A LOCAL TOYOTA DEALER (DARCARS IN FREDERICK MD.) AND THE TOYOTA HQ'S SATISFACTION REP, OUR 2012 IS NOT SUPPORTED BY THE ZHB PROGRAM EVEN THOUGH ITS THE EXACT SAME PROBLEM. LINK 1: HTTPS://ATTACHMENTS.PRIUSCHAT.COM/ATTACHMENT-FILES/2015/10/96257_T-SB-0204-12.PDF LINK 2: HTTPS://WWW.TOYOHEADQUARTERS.COM/THREADS/2010-2012-TOYOTA-PRIUS-HEADLIGHT-DURABILITY-ENHANCEMENT.1074/ THE PROBLEM IS THE HYBRID BATTERY IS CAUSING THE BULBS TO BURN OUR PREMATURELY. A WIRING HARNESS REPLACEMENT FOR BOTH SIDES IS THE REQUIRED CORRECTIVE ACTION.

12/12/2018
Components: HYBRID PROPULSION SYSTEM
Incident Date: 12/10/2018
Crash: No
Fire: No
Vehicle Identification Number: JTDZN3EU0C3******
Summary

TL* THE CONTACT OWNS A 2012 TOYOTA PRIUS. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 18V684000 (HYBRID PROPULSION SYSTEM). THE DEALER (SOUTH BAY TOYOTA, 18416 S WESTERN AVE, GARDENA, CA 90248, 310-323-7800) WAS CONTACTED AND CONFIRMED THAT THE PARTS WERE NOT AVAILABLE FOR THE RECALL REMEDY. THE CONTACT STATED THAT THE VEHICLE ONLY ACCELERATED TO 9 MPH WHEN THE ACCELERATOR PEDAL WAS DEPRESSED. THE MANUFACTURER WAS NOT NOTIFIED. THE FAILURE MILEAGE WAS UNKNOWN. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.

12/10/2018
Components: POWER TRAIN,VEHICLE SPEED CONTROL,ENGINE
Incident Date: 12/09/2018
Crash: No
Fire: No
Vehicle Identification Number: JTDZN3EU8C3******
Summary

WHEN I BRAKE THE CAR SHAKES A NOTICEABLE TYPE OF SHAKE AND STARTS TO MAKE A WEIRD STALLING NOISE.

12/04/2018
Components: ELECTRICAL SYSTEM,UNKNOWN OR OTHER,ELECTRONIC STABILITY CONTROL
Incident Date: 03/14/2016
Crash: No
Fire: No
Vehicle Identification Number: JTDKN3DU8C5******
Summary

MY PRIUS WAS JUST FINE THEN ONE DAY IT STALLED WHILE I WAS DRIVING IN THE MIDDLE OF THE FREE WAY. I TOOK MY VEHICLE IN TO ELMORE TOYOTA IN WESTMINSTER, CA, THEY FOUND IT HAD A FAILED INVERTER AND IT WAS STILL COVERED UNDER WARRANTY. IT TOOK 2 WEEKS FOR THEM TO FIX IT, BUT WHEN THEY RETURNED MY CAR, THE SLIP INDICATOR WAS NOW ON AND WOULD NOT TURN OFF. THEY CLAIM IT WAS LIKE THAT PRIOR TO THE FAILED INVERTER, THIS WAS FALSE, MY CAR WAS RUNNING PERFECT. THEY THEN WANTED TO CHARGE ME NEARLY $1K TO FIX A PROBLEM I DID NOT HAVE PRIOR TO FAILED INVERTER. I FEEL THE SITUATION WAS CONNECTED BUT THEY REFUSE TO COVER IT.

12/03/2018
Components: SERVICE BRAKES
Incident Date: 12/02/2018
Crash: No
Fire: No
Vehicle Identification Number: JTDKN3DU7C1******
Summary

THE VEHICLE WAS TRAVELING OVER 60 MPH WHEN THE ABS, BRAKE AND TRACTION LIGHTS CAME ON AND THE BRAKE BECAME IMMEDIATELY SPONGY AND I HAD TO DEPRESSED EVEN HARDER (PAST THE FOAMINESS) TO REDUCE SPEED. A MOTOR COULD BE HEARD TRYING TO TURN OVER ON THE BRAKE SYSTEM. THE CAR SPEED WAS REDUCED TO 25-30 MPH ON THE HIGHWAY BUT THE SPONGY BRAKES CONTINUED. WITHIN 5 MIN I PULLED OFF THE HIGHWAY AND INTO A PARKING LOT. PARKED THE CAR, TURNED IT OFF AND ON TO SEE IF THAT WOULD REMEDY THE SITUATION AND NOTHING CHANGED. I THEN CALLED THE TOYOTA DEALERSHIP'S SERVICE DEPARTMENT TO BOOK AN IMMEDIATE APPOINTMENT AND ARRIVED AT THE DEALERSHIP APPROXIMATELY 40 MINUTES LATER. THE CAR WAS LOOKED AT AND I WAS TOLD THAT THE BRAKE ACTUATOR WAS THE ISSUE AND THAT THEY WOULD LIKE TO CONTACT TOYOTA TO SEE IF THIS WAS IN WARRANTY OR PART OF THE RECALL. I WAS TOLD THE NEXT DAY THAT THE COST OF INSTALLATION AND PARTS WOULD BE AT LEAST $4,000 AND THAT I WOULD NEED TO PAY THE FULL AMOUNT AS TOYOTA WAS TAKING NO RESPONSIBILITY. I CALLED THE TOYOTA CUSTOMER SERVICE LINE, EXPLAINED MY SITUATION AND WAS TOLD THE SAME THING AS I WAS TOLD AT THE DEALERSHIP. I FEEL THAT THIS BRAKE ACTUATOR (ITS PARTS, ITS COMPOSITION AND/OR ITS INSTALLATION) IS A SYSTEMIC ISSUE WITH TOYOTA PRODUCTS AND A KNOWN ISSUE WITH TOYOTA PRIUS' IN 2009 AND 2010. TANGENTIAL TO THIS ISSUE, MY FATHER OWNS A TOYOTA CAR AS WELL AND HAS ALSO HAD TO HAVE HIS ACTUATOR REPLACED THIS YEAR. TOYOTA SHOULD BE HELD RESPONSIBLE FOR ALL FAULTY PARTS AND INSTALLATION AND PURCHASE OF NEW PARTS. MY MAINTENANCE RECORD IS EXEMPLARY AND MY DRIVING RECORD IS AS WELL SO THIS IS NOT REGULAR WEAR AND TEAR IN MY OPINION.

11/26/2018
Components: ENGINE
Incident Date: 11/20/2018
Crash: No
Fire: No
Vehicle Identification Number: JTDKDTB31C1******
Summary

ROUGH START AT COLD START WHEN CAR IS LEFT FOR MORE THAN 12 HOURS. INTERMITTENT PROBLEM CANNOT BE DETERMINED AT DEALER DUE TO INFREQUENCY OF ISSUE, BUT HAPPENS MULTIPLE TIMES A MONTH. TOYOTA WAS UNABLE TO HELP ME AND SAYS THIS IS UNRELATED TO THE EXACT SAME ISSUE PLAGUING 2010-2013 PRIUS AND PRIUS V MODELS, EVEN THOUGH SYMPTOMS ARE EXACTLY THE SAME.

11/14/2018
Components: EXTERIOR LIGHTING
Incident Date: 11/09/2018
Crash: No
Fire: No
Vehicle Identification Number: JTDKN3DU7C5******
Summary

PASSENGER SIDE LOW BEAM HEADLIGHT WILL NOT WORK. I REPLACED THE BULB, AND CHECKED THE FUSES, AND IT STILL WILL NOT LIGHT. THIS HAS BEEN AN ONGOING PROBLEM WITH THIS CAR.

11/11/2018
Components: ENGINE
Incident Date: 11/11/2018
Crash: No
Fire: No
Vehicle Identification Number: JTDKN3DU2C5******
Summary

TYPICALLY THE KEY IS LEFT IN THE CAR IN THE GARAGE. TONIGHT AT 6 PM, AT A GARAGE TEMPERATURE OF 83 DEGREES F, THE ENGINE SPONTANEOUSLY STARTED. NO ONE WAS IN THE CAR AND IT HAD BEEN GARAGED FOR ABOUT 3 HOURS. I JUST HAPPENED TO BE IN THE GARAGE WHEN THE PRIUS STARTED AND WAS NOTHING SHORT OF FLABBERGASTED.

11/07/2018
Components: ELECTRICAL SYSTEM
Incident Date: 11/14/2017
Crash: No
Fire: No
Vehicle Identification Number: JTDKDTB30C1******
Summary

THE CAR LOCK DOORS NO LONGER WORK AND MUST BE LOCKED AND UNLOCKED MANUALLY. WENT TO TOYOTA DEALERSHIP AND REPLACED REMOTE BATTERY TO NO END. NOW ATTEMPTING TO ISOLATE THE PART THAT IS CAUSING THE PROBLEM WITH ALL FOUR DOORS. SAFETY IS AN ISSUE BECAUSE, IN THE EVENT OF AN ACCIDENT, I WOULD NOT BE ABLE TO EXIT THE VEHICLE DUE TO DOOR LOCKING MALFUNTION.

11/02/2018
Components: ELECTRICAL SYSTEM
Incident Date: 11/15/2017
Crash: No
Fire: No
Vehicle Identification Number: JTDKN3DP9C3******
Summary

TL* THE CONTACT OWNS A 2012 TOYOTA PRIUS. THE CONTACT STATED THAT NHTSA CAMPAIGN NUMBER: 17V718000 (ELECTRICAL SYSTEM) EXCEEDED A REASONABLE AMOUNT OF TIME FOR REPAIR. THE CONTACT RECEIVED THE RECALL NOTICE IN NOVEMBER OF 2017. THE DEALER (THOUSAND OAKS TOYOTA, 2401 THOUSAND OAKS BLVD, THOUSAND OAKS, CA 91362) STATED THAT THE PART FOR THE REPAIR WAS NOT AVAILABLE. THE MANUFACTURER WAS ALSO CONTACTED AND CONFIRMED THAT THE PART WAS UNAVAILABLE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. PARTS DISTRIBUTION DISCONNECT.

11/01/2018
Components: SERVICE BRAKES
Incident Date: 10/28/2018
Crash: Yes
Fire: No
Vehicle Identification Number: JTDKN3DU4C1******
Summary

I WAS TRAVELING NORTH ON THE HIGHWAY. I WAS GOING BETWEEN 50 AND 55 MPH WHEN THE TRAFFIC LIGHT TURNED TO YELLOW AND THEN TO RED. WHEN I APPLIED THE BREAKS NOTHING HAPPENED. MY VEHICLE ACTUALLY APPEARED TO SPEED UP. I RELEASED THE BRAKE THEN PUMPED THE BREAK TWICE THEN AGAIN APPLIED THE BREAK, THIS TIME STOMPING HARDER AND WITH BOTH FEET. MY VEHICLE DID NOT STOP OR EVEN SLOW. I WENT THROUGH THE LIGHT, RESULTING IN A CAR ACCIDENT. I T BONED ANOTHER CAR.

11/01/2018
Components: VEHICLE SPEED CONTROL
Incident Date: 01/04/2018
Crash: No
Fire: No
Vehicle Identification Number: JTDZN3EUXC3******
Summary

SAFETY RISK THAT VEHICLE COULD LOSE POWER AND STALL. MANUFACTURER RECALL NUMBER J1V. NHTSA RECALL NUMBER 18V684 AS OF OCTOBER 4, 1918. IT IS NOW NOVEMBER 1, 2018. CALLED THE DEALERSHIP THIS WEEK AND THE REPORT WAS THAT THE MANUFACTURER HAS NOT FIX TO DATE. QUESTION: WHAT RELIEF IS AVAILABLE UNTIL FIX DISCOVERED? FREE USE OF CAR PROVIDED BY DEALERSHIP?

10/31/2018
Components: ELECTRICAL SYSTEM,VEHICLE SPEED CONTROL
Incident Date: 10/25/2018
Crash: No
Fire: No
Vehicle Identification Number: JTDZN3EU8C3******
Summary

WAS DRIVING DOWN THE STREET IN MY PRIUS WHEN ALL OF A SUDDEN THE CAR WENT TOTALLY DEAD. IT DID NOT GO INTO A LIMP-HOME MODE. I WAS DEAD IN THE WATER IN THE MIDDLE OF A STREET ALL OF A SUDDEN. WE HAD TO GET OUT AND PUSH IT OUT OF THE STREET. MECHANIC SAYS ITS A KNOWN ISSUE WITH PRIUS AND INVERTER. THAT WAS PRETTY DANGEROUS AND I WAS GLAD WE WERENT ON THE FREEWAY. WE WERE UNAWARE OF ANY RECALL. THE CAR WENT INTO "DISCO MODE" - EVERY WARNING LIGHT IT HAD WAS ON AND BLINKING BUT THE CAR WAS COMPLETELY DEAD.

10/30/2018
Components: SERVICE BRAKES
Incident Date: 10/30/2018
Crash: No
Fire: No
Vehicle Identification Number: JTDKN3DU4C5******
Summary

BRAKES FAILING, GETTING A C1391 CODE, LEAK IN ACCUMULATOR. TOYOTA HAS A WARRANTY ENHANCEMENT FOR THIS ISSUE ON THE 2010 MODEL BUT IT HAS NOT EXTENDED TO 2011 OR 2012 MODELS. I CONTACTED LOCAL DEALER AND NATIONAL REPRESENTATIVES AND WAS REFUSED ANY ASSISTANCE FROM TOYOTA. THIS ISSUE HAPPENED TWICE OVER THE LAST TWO DAYS, BOTH TIMES WHILE VEHICLE IN MOTION ON A CITY STREET. WARNING LIGHTS CAME ON AND ALMOST NO STOPPING POWER.

10/29/2018
Components: SERVICE BRAKES
Incident Date: 12/04/2017
Crash: No
Fire: No
Vehicle Identification Number: JTDKN3DU2C1******
Summary

BRAKE ACTUATOR /MASTER BRAKE CYLINDER BROKEN, SAME ISSUE AS PREBIOUS MODELS OF THE PRIUS.

10/23/2018
Components: EXTERIOR LIGHTING
Incident Date: 09/08/2018
Crash: No
Fire: No
Vehicle Identification Number: JTDKN3DU7C5******
Summary

LOW BEAM HEADLIGHTS KEEP GOING OUT. WE HAVE HAD TO REPLACE THEM SEVERAL TIMES OVER THIS LAST YEAR.

10/22/2018
Components: STRUCTURE
Incident Date: 01/01/2018
Crash: No
Fire: No
Vehicle Identification Number: JTDKN3DU6C0******
Summary

THREE DIFFERENT DOOR LOCK ACTUATORS (FRONT LEFT, FRONT RIGHT, REAR LEFT) HAVE FAILED AND BEEN REPLACED. SYMPTOM IS THAT DOOR DOES NOT LOCK OR UNLOCK FROM KEY FOB OR LOCK CONTROL ON DRIVER'S ARMREST, ALSO FAILS TO LOCK AUTOMATICALLY WHEN SHIFTING INTO GEAR IF THAT OPTION IS SET. DOOR MUST BE LOCKED AND UNLOCKED MANUALLY USING THE ROCKER SWITCH IN THE INSIDE DOOR HANDLE. CLEARLY THERE WAS A BATCH OF DEFECTIVE PARTS USED DURING MANUFACTURING.

10/11/2018
Components: AIR BAGS,UNKNOWN OR OTHER
Incident Date: 10/10/2018
Crash: No
Fire: No
Vehicle Identification Number: JTDKN3DU6C1******
Summary

I JUST WANT TO KNOW WHERE TO GO TO GET CHECKED FOR RECALLS I RECEIVED

10/10/2018
Components: ENGINE
Incident Date: 10/04/2018
Crash: No
Fire: No
Vehicle Identification Number: JTDZN3EU2C3******
Summary

CAR STALLED ON HIGHWAY. WAS JUST MERGING ONTO HIGHWAY, THE CAR STALLED AND DIED. WAS ABLE TO VERY, VERY SLOWLY PULL OFF TO THE SIDE OF THE ROAD . THIS WAS A FEW MONTHS AFTER THE SOFTWARE UPDATE FOR THE INVERTER. COULD HAVE BEEN A CATASTROPHIC ACCIDENT!!! GOT TOWED TO A TOYOTA DEALER. THEY REPLACED THE INVERTER AND PARTS WITH AN UPDATED ONE AND SOFTWARE TOO. THERE WAS NO CHARGE TO ME. HOWEVER, I BELIEVE THE 2012 INVERTER WAS INFERIOR AND ALL THESE MODELS SHOULD BE UPDATED WITH NEW INVERTERS. THIS IS AN ACCIDENT WAITING TO HAPPEN!

10/05/2018
Components: SERVICE BRAKES
Incident Date: 09/12/2018
Crash: No
Fire: No
Vehicle Identification Number: JTDKN3DU9C1******
Summary

VARIOUS ALERTS LIGHTED, BRAKES, ABS, ANTI SKID. LOST SOME BRAKING... TOO SOFT AND FUNNY LIKE... NEEDED PUMPING. COST OF REPAIR TO REPLACE BRAKE PUMP SYSTEM INCLUDING THA ACTUATOR(BUSTER). BRAKE PADS FOR $3,700 +. AT TOYOTA CALESA IN PUERTO RICO.

09/22/2018
Components: SERVICE BRAKES
Incident Date: 09/18/2018
Crash: No
Fire: No
Summary

ABS BRAKE IS NOT WORKING. WHILE I WAS DRIVING ON A CITY TRAFFIC AND COME TO A COMPLETE STOP AT THE TRAFFIC LIGHT, THE BRAKE PEDAL WENT DEEP WHEN I STEP ON IT AND IT TOOK ME MORE TIME TO STOP THAN I EXPECTED IT. I WENT AND GOT IT RED THE CODE C1391 ABNORMAL LEAK IN ACCUMULATOR.

09/20/2018
Components: UNKNOWN OR OTHER
Incident Date: 09/20/2014
Crash: No
Fire: No
Vehicle Identification Number: JTDKDTB30C1******
Summary

I HAVE REPLACED 5 EVAP CHARCOAL CANISTERS AT $590 PER CANISTER

09/20/2018
Components: SERVICE BRAKES
Incident Date: 10/20/2012
Crash: No
Fire: No
Vehicle Identification Number: JTDKDTB30C1******
Summary

THE BACK BRAKES AUTOMATICALLY RELEASE AT 5 MPH WHEN DECREASING SPEED AND ONLY WHEN ITS WET OUTSIDE. THE CAR IS NOW AT 365,000 MILES AND IT IS STILL DOING IT 6 YEARS LATER

09/17/2018
Components: EXTERIOR LIGHTING
Incident Date: 09/12/2018
Crash: No
Fire: No
Vehicle Identification Number: JTDKN3DU5C5******
Summary

MY 2012 PRIUS HAD BOTH HEADLIGHTS GO OUT WHILE DRIVING ON AN INTERSTATE. LUCKILY NO DAMAGE WAS DONE. MY DEALER RAN MY VIN TO SEE IF TOYOTA HAD A WARRANTY EXTENSION AS IT IS A WELL DOCUMENTED VOLTAGE PROBLEM FOR THE CAR. I WAS TOLD THAT THE 2010 AND 2011 PRIUS DO HAVE SUCH COVERAGE BUT THE 2012 DOES NOT. SEEMS VERY SHORTSIGHTED ON TOYOTA'S PART. IT CLEARLY FORESEEABLE THAT SOMEONE COULD BE HARMED OR KILLED AND THAT THIS ISSUE SHOULD BE ADDRESSED.

09/17/2018
Components: SERVICE BRAKES
Incident Date: 10/10/2017
Crash: No
Fire: No
Vehicle Identification Number: JTDKN3DU3C1******
Summary

A NUMBER OF LIGHTS CAME ON...ABS, ANTI SKID, SYSTEM FAILURE, ETC. THE BRAKES STARTED TO FEEL VERY FUNNY AND STARTED TO MAKE A STRANGE NOISE. TOOK IT TO TOYOTA AND THEY SAID IT WAS NOT SAFE TO DRIVE BECAUSE OF THE BRAKES. NEEDED THE BRAKE SYSTEM (ACTUATOR IS THE NAME I BELIEVE).

09/02/2018
Components: VEHICLE SPEED CONTROL,UNKNOWN OR OTHER,ENGINE
Incident Date: 06/01/2018
Crash: No
Fire: No
Vehicle Identification Number: JTDZN3EU1C3******
Summary

ENGINE SHAKE ON START UP WHEN VEHICLE IS NOT IN MOTION , SEEMS TO BE AN ISSUE WITH POWER.

07/26/2018
Components: EXTERIOR LIGHTING
Incident Date: 07/24/2018
Crash: No
Fire: No
Vehicle Identification Number: JTDKN3DU3C1******
Summary

THE HEADLIGHTS BURN OUT ALL THE TIME, MAKING DRIVING DANGEROUS.

07/17/2018
Components: POWER TRAIN
Incident Date: 09/14/2017
Crash: No
Fire: No
Vehicle Identification Number: JTDKN3DU1C5******
Summary

WAS TRYING TO ACCELERATE THE VEHICLE HAD NO POWER , WHILE DRIVING ON THE STREET, THE CHECK ENGINE LIGHT WAS ON.

07/15/2018
Components: SEATS
Incident Date: 07/15/2018
Crash: No
Fire: No
Summary

A LITTLE OVER A YEAR AGO MY WIFE PURCHASED A USED 2012 TOYOTA PRIUS C AND LIKE ALL CARS I'M HEARING AFTER 2011 IT'S GOT YOUR CRAPPY HEADREST DESIGN TO SUPPOSEDLY AID IN SAFETY OF WHIPLASH, BUT MY WIFE HAS MINOR SCOLIOSIS AND WE HAVE TO TURN THE HEADREST AROUND BACKWARDS SO IT DOESN'T HURT HER. THAT'S WHAT EVERYONE IS DOING, SO YOU DIDN'T FIX ANYTHING, YOU MADE IT WORSE. THESE ARE NOT A GOOD DESIGN!? WHY DIDN'T YOU JUST MAKE ACTIVE HEADRESTS MANDATORY IN CARS INSTEAD OF PUSHING THEM PERMANENTLY FORWARD? YOU CAN'T TAKE ANY CARS WITH THESE HEADREST ON A LONG DRIVE BECAUSE YOU HAVE TO STOP AND GET OUT AND MOVE YOUR NECK AROUND AND HAVE IT SOMETIMES CRACK BECAUSE IT'S IN A STIFF FORWARD POSITION. THIS IS DEFINITELY NOT SAFE AND DEFINITELY NOT COMFORTABLE. YOU'VE GOT TO DO SOMETHING NOW!? I HAVE A 2011 INFINITI G37S COUPE MY HEADRESTS ARE COMFORTABLE AND I AM NOT BUYING ANY CAR AFTER 2011 THAT HAS UNCOMFORTABLE HEADRESTS. WE'VE EVEN GONE AS FAR AS TO START SEARCHING JUNK YARDS FOR HEADRESTS THAT HAVE THE SAME WIDTH BETWEEN THE POSTS SO WE CAN SWAP THEM OUT IN HER CAR.

06/18/2018
Components: SERVICE BRAKES
Incident Date: 06/16/2018
Crash: Yes
Fire: No
Vehicle Identification Number: JTDZN3EU2C3******
Summary

WHILE PULLING INTO A PARKING SPACE (SPEED LESS THAN 5 MPH) AND APPLYING THE BRAKES THE PEDAL WENT TO THE FLOOR AND THE CAR SEEMED TO SPEED UP. THE CAR JUMPED THE CURB AND STRUCK A TREE. A GOOD SAMARITAN ASSISTED AND ACTUALLY GOT IN THE CAR AND FOUND THE BRAKE PEDAL WENT TO THE FLOOR. SHORTLY AFTER THE ACCIDENT THE BRAKES RETURNED TO NORMAL OPERATION. THIS IS THE SECOND TIME THAT THE CAR HAS EXPERIENCED SIMILAR PROBLEMS. IN 2014 WHILE PULLING INTO THE DRIVEWAY THE BRAKE PEDAL WENT TO THE FLOOR AND STRUCK THE HOUSE. SHORTLY AFTER THE BRAKES RETURNED TO NORMAL OPERATIONS. TOYOTA WAS NOTIFIED AND INSPECTED THE CAR'S COMPUTER AND BRAKING SYSTEM PER CASE NUMBER 1410012557. AFTER THE INSPECTION TOYOTA SAID THAT THERE WERE NO BRAKE ISSUES FOUND WITH THE CAR AND STATED THAT IT WAS SAFE TO DRIVE. OBVIOUSLY THERE IS AN ISSUE WITH THE BRAKING SYSTEM IN THESE CARS.

06/12/2018
Components: UNKNOWN OR OTHER
Incident Date: 06/12/2018
Crash: No
Fire: No
Vehicle Identification Number: JTDKN3DU5C1******
Summary

I WAS DRIVING ON THE FREEWAY, ABOUT 65 MPH, GOING TO WORK ON 06/12/18 AT APPROXIMATELY 9:45 AM ARIZONA TIME. ALL OF A SUDDEN I HEARD A LOUD BANG (EXPLOSION) AND LOOKED AROUND MY CAR. I NOTICED IN MY REAR VIEW MIRROR BLACK GLASS FLYING OFF THE ROOF OF MY CAR. THERE WERE OTHER CARS AROUND ME BUT NO TRUCKS OR SEMI'S. I CAUTIOUSLY CHANGED LANES UNTIL I COULD PULL OFF THE FREEWAY. WHEN I GOT OUT OF MY CAR I LOOKED AT THE ROOF AND FOUND THAT THE SUNROOF OF MY CAR WAS SHATTERED AND HAD DROPPED INTO THE AREA BELOW THE ROOF. I COULD STILL HEAR GLASS CRACKING AND SEE IT FALLING INTO THE WELL UNDER THE ROOF AREA. I HAD HAD THE INSIDE SHIELD CLOSED SO THERE WAS NO GLASS ON ME. I SLOWLY DROVE TO MY LOCAL TOYOTA DEALERSHIP TO ASK FOR HELP. THEY SAID THAT THEY HAD NEVER SEEN THIS BEFORE AND THAT I PROBABLY HAD SOMETHING HIT MY ROOF. I TOLD THEM THAT I DIDN'T SEE ANYTHING FLYING AT ME AND THAT THERE WERE NO TRUCKS/SEMI'S AROUND ME. THEN THEY TOLD ME THEY COULDN'T DO ANYTHING BUT WOULD HELP ME CALL MY INSURANCE COMPANY TO FILE A CLAIM. I DID (IT TOOK STATE FARM OVER AND HOUR TO FIGURE OUT WHERE TO CONNECT ME FOR A GLASS CLAIM). I HAD TO TAKE IT TO A BODY SHOP AND GET AN ESTIMATE, THEN GET IT APPROVED, AND GET A RENTAL CAR. EVEN AT THE BODY SHOP I COULD STILL HEAR THE GLASS CRACKING. EVERYONE KEPT TELLING ME THAT SOMETHING MUST HAVE ME BUT I DIDN'T FEEL ANYTHING WHEN IT HAPPENED, JUST THE LOUD BANG LIKE AN EXPLOSION.

06/11/2018
Components: SERVICE BRAKES
Incident Date: 06/04/2018
Crash: No
Fire: No
Vehicle Identification Number: JTDKN3DU0C5******
Summary

THE BRAKE LIGHT, ABS LIGHT, TRACTION CONTROL LIGHT ALL CAME ON AT ONCE WHILE DRIVING NORMALLY. IT DID NOT AFFECT THE DRIVABILITY OF THE VEHICLE. I TOOK IT TO THE LOCAL TOYOTA DEALERSHIP TO DIAGNOSE THE PROBLEM. THE SERVICE SPECIALIST SAID THAT THIS IS A KNOWN PROBLEM WITH THESE CARS AND QUOTED A $2500 SERVICE PRICE TO REPLACE IT. IF IT IS THIS KNOWN AND THIS EXPENSIVE TO REPLACE THEN IT SHOULD BE INCLUDED IN A RECALL. THAT WOULD MAKE IT A DESIGN FLAW BY THE MANUFACTURER.

06/07/2018
Components: SEAT BELTS
Incident Date: 06/04/2018
Crash: No
Fire: No
Summary

THE DRIVER SEATBELT BUCKLE WILL NOT UNBUCKLE

06/05/2018
Components: ELECTRICAL SYSTEM
Incident Date: 11/15/2017
Crash: No
Fire: No
Vehicle Identification Number: JTDKN3DUXC5******
Summary

BOTH LEFT AND RIGHT LOW BEAM HEAD LIGHT BULBS FAIL IN 6 MONTHS OF LESS

06/04/2018
Components: POWER TRAIN,ELECTRICAL SYSTEM
Incident Date: 06/04/2018
Crash: No
Fire: No
Vehicle Identification Number: JTDKN3DU2C5******
Summary

MY CAR WILL TURN ON, BUT IT WILL NOT SHIFT INTO DRIVE OR REVERSE UNTIL NUMEROUS ATTEMPTS. I USUALLY HAVE TO TURN IT ON AND OFF FOR ABOUT 10-15 TIMES BEFORE IT WILL ALLOW MY TO SHIFT INTO GEAR. THE KEY FOB WILL LOCK AND UNLOCK THE CAR. THE CAR WILL STILL TURN ON, AC WILL STILL COME ON, RADIO STILL WORKS. THE ONLY THING THAT DOESN'T WORK ON THE FIRST 10-15 TRIES IS THE SIFTING INTO GEAR. PRIUSCHAT FORUM TALK ABOUT THIS ISSUE A LOT. THEY ALL HAVE SIMILAR STORIES WITH THE SAME DETAILS AS MINE. IT TAKES ME ABOUT 5-7 MIN TO GET MY CAR STARTED. ONCE I FINALLY GET THE CAR IN GEAR, NO ISSUES POP UP FOR THE REST OF THE DRIVE. ALL OF THIS STARTED ABOUT WITHIN THE LAST MONTH FOR ME.

05/08/2018
Components: UNKNOWN OR OTHER
Incident Date: 05/05/2018
Crash: No
Fire: No
Vehicle Identification Number: JTDKN3DU4C5******
Summary

RECEIVED A WARNING CHECK HYBRID SYSTEM - IT WAS CODE POA93. ENDED GETTING THE INVERTER PUMP AND RADIATOR REPLACED DO TO THIS CODE. APPEARS TO BE A KNOWN ISSUE WITH TOYOTA WITH THERE PRIUS'S. THE CAR DIED ROLLING INTO A TOYOTA DEALER.

05/07/2018
Components: UNKNOWN OR OTHER
Incident Date: 04/01/2018
Crash: No
Fire: No
Vehicle Identification Number: JTDKN3DU4C5******
Summary

TOOK MY CAR INTO DEALERSHIP BECAUSE OF A NOISE IT WOULD MAKE WHEN I STARTED TO BRAKE AND WHEN I WAS STOPPED AT A LIGHT. THE CAR WOULD ALSO VIBRATE AND SHAKE. THE DEALERSHIP TOLD ME THE ABS ACTUATOR NEEDED TO BE REPLACED WHICH WOULD COST OVER 4 GRAND! I COULDN'T BELIEVE IT. I'M SCARED TO DRIVE THE CAR NOW.

04/25/2018
Components: SERVICE BRAKES
Incident Date: 04/25/2018
Crash: No
Fire: No
Vehicle Identification Number: JTDZN3EU0C3******
Summary

BRAKE ACTIVATOR UNIT FAILED AFTER 4 MONTHS OF REPORTING THE ISSUE TO TOYOTA. IT FOLLOWS THE CONDITIONS INDICATED ON TOYOTA WEN ZG1. VEHICLE WAS IN MOTION AT HIGHWAY SPEED WHEN BRAKING MALFUNCTION OCCURRED. VEHICLE WAS CONTROLLABLE AND ALLOW FOR SECURE STOP. BRAKE RESPONSE WAS SLUGGISH AND HARD ON THE FOOT.

04/11/2018
Components: ENGINE,FUEL/PROPULSION SYSTEM
Incident Date: 04/09/2018
Crash: No
Fire: No
Vehicle Identification Number: JTDKDTB37C1******
Summary

PROBLEM WITH THE FUEL BLADDER CAUSING THE GAUGE TO READ INCORRECTLY. THE GAUGE GETS STUCK AT A QUARTER TANK AND BEFORE YOU KNOW IT, YOU'RE OUT OF GAS. ONCE THIS HAPPENED, IT CAUSED THE HYBRID SYSTEM TO FAIL AND LOCKED THE CAR UP EVEN AFTER PUTTING GAS IN IT. HAS TO DO A MASTER RESET OF THE ENTIRE CAR TO GET IT TO START AGAIN.

04/03/2018
Components: UNKNOWN OR OTHER
Incident Date: 03/01/2018
Crash: No
Fire: No
Vehicle Identification Number: JTDKN3DU6C5******
Summary

I OWN A 2012 TOYOTA PRIUS. ON THE DASHBOARD THE BRAKE LIGHT, THE ABS LIGHT, AND THE TRACTION CONTROL LIGHT ARE ALL ON. IN ADDITION TO THE WARNING LIGHTS THE BRAKE ACCUMULATOR PUMP IS CONSTANTLY BUZZING WITHOUT EVER STOPPING. I TOOK THE CAR TO OUR LOCAL DEALER AND I WAS TOLD THAT IT IS A LEAKY ACCUMULATOR PUMP DEFECT. I WAS ALSO TOLD THAT THIS IS NOT A WARE AND TEAR ITEM AND THAT IT IS IN FACT A FAULTY ITEM FROM THE MANUFACTURE. I CALLED TOYOTA CORPORATE FOR HELP BUT I WAS TOLD THAT THE CAR IS OUT OF WARRANTY AND THAT THERE IS NOTHING THEY CAN HELP ME WITH. MY MAIN CONCERN IS THE SAFETY OF MY FAMILY AND I REALLY HOPE THAT TOYOTA DOES IN FACT DO A RECALL ON THESE FAULTY ITEMS AS IT IS A REAL HAZARD TO SAFETY. ## VIN PASSED ## TOYOTA PRIUS 2012 ##

04/02/2018
Components: HYBRID PROPULSION SYSTEM
Incident Date: 03/28/2018
Crash: No
Fire: No
Vehicle Identification Number: JDTKN3DU0C5******
Summary

MY HUSBAND WAS DRIVING THE CAR PREPARING TO TURN TO ENTER THE FREEWAY WHEN THE PRIUS LOST ALL DRIVING POWER SPONTANEOUSLY AT THE SAME TIME PROMPTED WITH A WARNING ON THE SCREEN 'CHECK HYBRID SYSTEM AND PARK IN A SAFE PLACE'. THE CAR LOST ALL DRIVING POWER INCLUDING POWER STEERING BUT MY HUSBAND WAS ABLE TO GLIDE THE VEHICLE ACROSS SEVERAL LANES TO A PARKED POSITION BEFORE THE FREEWAY ENTRANCE. THE CAR NEVER RESUMED ITS ABILITY TO DRIVE DESPITE TURNING IT OFF AND AN ATTEMPT TO RESTART. THE PRIUS WAS TOWED TO THE HOUSE AND TOWED AGAIN TO THE DEALERSHIP THE FOLLOWING DAY FOR AN ASSESSMENT AND REPAIR. AS A TOYOTA CUSTOMER, WE WERE INFORMED THE VEHICLE HAD EXPERIENCED INVERTER/COMPONENT FAILURE. MY VEHICLE HAD A RECALL YEARS EARLIER TO REFLASH SOFTWARE IN THE PRIUS INVERTER, BUT THIS DID NOT RESOLVE/PREVENT THE SPONTANEOUS INVERTER FAILURE WE EXPERIENCED ON WEDNESDAY, MARCH 28, 2018. IT HAS BEEN BROUGHT TO MY ATTENTION THAT TOYOTA CORPORATION IS AWARE OF SEVERAL CUSTOMERS REPORTING SIMILAR OR NEAR IDENTICAL CIRCUMSTANCES, BUT ARE NOT ISSUING A RECALL TO PREVENT THIS FROM HAPPENING TO A TOYOTA DRIVER ON THE ROAD. TOYOTA IS AGREEING TO REPLACE PARTS AT NO COST TO ME, WITH NO GUARANTEE THIS WILL CORRECT ANY INVERTER FAILURE. I HAVE REQUESTED THE SYSTEM BE REPLACED BASED ON TOYOTA'S CORRECTIVE ACTION ON THE NEWEST PRIUS MODELS, BUT THEY HAVE DENIED MY REQUEST. IF TOYOTA IS ACKNOWLEDGING COST FOR THIS VEHICLE FAILURE, WHY IS IT NOT A RECALL? IF TOYOTA HAS MADE ATTEMPTS TO CORRECT THIS VEHICLE FAILURE IN NEWER PRIUS MODELS BY INSTALLING IMPROVED INVERTER SYSTEMS, WHY AM I BEING DENIED THE SAFETY OF ALSO HAVING AN IMPROVED AND NEW INVERTER SYSTEM INSTALLED IN MY PRIUS AFTER WHAT WE HAVE EXPERIENCED AND REPORTED TO BOTH THE TOYOTA DEALERSHIP AND TOYOTA CORPORATION? PLEASE INVESTIGATE BEFORE INJURY OR FATALITY COMES FROM THIS CORPORATE NEGLECT OF AN IDENTIFIED PROBLEM.

03/04/2018
Components: EXTERIOR LIGHTING
Incident Date: 04/13/2017
Crash: No
Fire: No
Vehicle Identification Number: JTDKN3DU6C5******
Summary

HEAD LIGHTS KEEP FAILING BROUGHT USED 7MONTHS REPLACED HEADLIGHTS 4 TIMES SEEMS OTHER OWNERS ARE HAVING SAME ACCORDING TO THE HITS ON INFO

03/03/2018
Components: ELECTRICAL SYSTEM
Incident Date: 12/27/2017
Crash: No
Fire: Yes
Vehicle Identification Number: JTDKN3DU1C5******
Summary

ON MY WAY HOME I SUDDENLY SAW A SIGN ON THE SCREEN "CHECK THE HYBRID SYSTEM. STOP IN A SAFE PLACE". I PULLED OVER, SMELLED SMOKE AND SAW SMOKE IN THE REAR. I OPENED THE TRUNK ANS FRIGHTENED BY FLAME. I PULLED THINGS OUT AND COVERED THE FLAME WITH TWO BIG TOWELS AND SUCCEEDED IN PUTTING IT OUT, ALTHOUGH I GOT BURNED ON MY FINGERS. I CALLED GEICO. THEY SENT A TOWING CAR AND IT TOOK MY CAR TO MY APARTMENT. WHEN GEICO TOOK MY CAR TO A COLLISION CENTER, THEY SAID IT IS TOTAL LOSS AFTER INSPECTING IT. I CLAIMED IT TO TOYOTA. THEY INSPECTED IT, BUT SAID THAT THERE WAS NO EVIDENCE THAT THE CAR HAD ELECTRICAL OR MECHANICAL DEFECT. I DID NOTHING BUT DRIVING THE CAR, BUT IT CAUGHT FIRE. WHOSE RESPONSIBILITY IS THAT? I BELIEVE THE PRODUCER SHOULD TAKE THE RESPONSIBILITY BUT THEY DO NOT. WHERE CAN I BE COMPENSATED FOR THE LOSS?

02/08/2018
Components: SERVICE BRAKES
Incident Date: 02/08/2018
Crash: No
Fire: No
Vehicle Identification Number: JTDKN3DU2C1******
Summary

WHILE DRIVING AT 45MPH VSC, PARKING BRAKE, AND ABS LIGHTS COMES ON AND STAYS ON AFTER RESEARCH IT SEEMS TO BE A FAIRLY COMMON ISSUE WITH THE 2012 PRIUS. STILL WAITING FOR TOYOTA TO DO SMETHING ABOUT IT

02/06/2018
Components: ELECTRONIC STABILITY CONTROL,SERVICE BRAKES
Incident Date: 01/03/2018
Crash: No
Fire: No
Vehicle Identification Number: JTDZN3EU3C3******
Summary

ON JAN. 3, 2018 WHILE MOVING AT A MINIMUM SPEED (LESS THAN 15 MPH) I APPLIED THE BRAKES AND SEVERAL WARNING LIGHTS ILLUMINATED (BRAKES, ABS, TRACTION CONTROL) ALONG WITH A WARNING SOUND. THIS WAS ON A CITY STREET, DRIVING IN A STRAIGHT LINE. I WAS ABLE TO BRAKE TO A STOP. I THEN ATTEMPTED TO CONTINUE TO DRIVE AT A VERY LOW SPEED BUT SOON LOST ALL ABILITY TO BRAKE THE VEHICLE AND I COASTED TO A STOP. I HAD THE VEHICLE TOWED TO A LOCAL TOYOTA DEALER. I WAS TOLD THE BRAKE ACTUATOR HAD FAILED AND WAS CHARGED $3288 PLUS TAX FOR THE REPAIR. I RECEIVED THE CAR ON JAN. 9, 2018 FROM THE DEALER. ON JAN. 12, 2018 THE CAR FAILED ONCE AGAIN IN THE EXACT SAME MANNER. THE DEALER KEPT THE CAR UNTIL FEB. 1, 2018 AT WHICH TIME THEY RETURNED THE CAR TO ME AT NO CHARGE, STATING THEY HAD CHANGED THE SAME EXACT PART AS BEFORE. THE CAR HAS 84,000 MILES AND I PURCHASED IT NEW. I UNDERSTAND TOYOTA HAS ISSUED RECALLS FOR THIS ISSUE ON OTHER MODELS BUT NOT ON MY VEHICLE. I HAVE RETAINED MY REPAIR INVOICES BUT AM UNABLE TO UPLOAD THEM AT THIS TIME.

01/27/2018
Components: SERVICE BRAKES
Incident Date: 12/17/2017
Crash: No
Fire: No
Vehicle Identification Number: JTDZN3EU3C3******
Summary

ON SUNDAY DECEMBER 17, 2017 AT ABOUT 3:00 PM I WAS DRIVING WITH MY FAMILY (WIFE AND TWO KIDS) IN SOUTH FLORIDA ON US HIGHWAY 1. THE WEATHER WAS CLEAR AND I WAS TRAVELING ABOUT 55 MPH. THEN WITHOUT ANY WARNING A NUMBER OF TROUBLE INDICATOR LIGHT ILLUMINATED ON THE DASH. WHEN THE LIGHTS CAME ON I WAS DRIVING IN A STRAIGHT LINE WITH JUST ENOUGH GAS PEDAL INPUT TO MAINTAIN MY 55 MPH SPEED. STARTLED BY THE LIGHTS I LIFTED MY FOOT OFF THE THROTTLE AND ATTEMPTED TO APPLY THE BRAKES. WHEN I ATTEMPTED TO APPLY THE BRAKE PEDAL I HAD LITTLE TO NO BRAKES AND I HAD TO 'STAND ON THE BRAKE PEDAL' (PRESS IT AS HARD AS I COULD) TO GET THE CAR TO SLOW AND EVENTUALLY STOP WHILE PULLING ONTO THE SHOULDER OF THE ROAD. I WAS SCARED AND SHOCKED AT THE SAME TIME. I TURNED THE CAR OFF AND BACK ON THINKING IT MIGHT FIX THE PROBLEM. IT DID NOT. I WAS ABLE TO GET THE CAR HOME AND THE VERY NEXT MORNING TOOK IT TO SOUTH DADE TOYOTA. I WAS ABLE TO GET IT HOME AND TO THE DEALER BY DRIVING VERY SLOW KEEPING A VERY LARGE SPACE CUSHION AND STANDING ON THE BRAKE PEDAL WHEN I NEEDED TO STOP. WHILE I DID NOT CRASH UNDERSTANDABLY I WAS SCARED BECAUSE YOU SHOULD NOT JUST LOSE BRAKES OUT OF THE BLUE. AT THE DEALER THEY INFORMED ME THAT THE BRAKE ACTUATOR FAILED AND NEEDED REPLACEMENT COSTING $5734.94. I DID RESEARCH AND FOUND THAT TOYOTA ISSUED A WARRANTY EXTENSION ZG1 FOR THIS EXACT PROBLEM BUT WAS TOLD BY THE DEALER THAT MY VIN WAS NOT PART OF THE PROGRAM EVEN THOUGH MY VEHICLE EXPERIENCED THE EXACT PROBLEM. I REACHED OUT TO TOYOTA COOPERATE AND WHILE THEY AGREED THAT YES I HAD THE SAME PROBLEM MY VIN WAS NOT PART OF THE PROGRAM (THEY GAVE ME A CASE # 1712180647). HOWEVER THEY DID OFFER $2207.57 AS A GOOD WILL GESTURE TOWARDS THE REPAIR. I PAID $3527.37. TOYOTA KNOWS OF A LIFE SAFETY PROBLEM AND HAS CHOSEN TO LIMIT THE PROGRAM. MY MILEAGE WAS 106,451 AND UNDER THE PROGRAM WOULD HAVE BEEN COVERED.

01/26/2018
Components: SERVICE BRAKES
Incident Date: 01/25/2018
Crash: No
Fire: No
Vehicle Identification Number: JTDKN3DU5C1******
Summary

THE ABS, TRACTION CONTROL, AND BRAKE WARNING LIGHTS CAME ON. I TOOK THE VEHICLE TO MY LOCAL TOYOTA DEALERSHIP, WHERE I WAS TOLD THE DIAGNOSTIC HAS ALARM DTC C1391 AND THIS IS A MAJOR BRAKE HAZARD. THE DEALER STATE THE ABS BRAKE SYSTEM NEED TO BE REPLACED AT A COST OF $4,504.63 PLUS TAXES. I EXPLAINED TO THE DEALER THE CAR IS MAKING A SOUND LIKE THE ABS IS KICKING IN WHEN IT COME TO A STOP. THE NOISE PERSIST COMING IN AND OUT EVEN WHEN THE CAR IS PARKED AND OFF. MY 2012 PRIUS HAS ONLY 74K MILES. THE BRAKES PEDALS FEEL WEIRD AND LOOSE. I RED TOYOTA EXTENDED THE WARRANTY FOR THIS ISSUE DUE THE BRAKE ACTUATOR FAILURE DUE MANUFACTORY ISSUES. THE DEALER STATE MY VIN IS NOT THERE. WHAT ARE THEY WAITING TO FIX THIS ISSUE ON THE 2012 PRIUS??? WE NEED TO HAVE TOYOTA FIX THIS PROBLEM FOR ALL CARS BEFORE CATASTROFIC EVENT HAPPEN.

01/05/2018
Components: ENGINE
Incident Date: 08/21/2017
Crash: No
Fire: No
Vehicle Identification Number: JTDZN3EUXC3******
Summary

MY CAR HAS STARTED TO BURN OIL AT AN ALARMING RATE: 2 QUARTS BETWEEN OIL CHANGES AT 5,000 MILES. THIS DOES NOT SEEM NORMAL. THERE DOES NOT APPEAR TO BE A LEAK.

01/03/2018
Components: EXTERIOR LIGHTING
Incident Date: 01/02/2018
Crash: No
Fire: No
Vehicle Identification Number: JTDKN3DU7C5******
Summary

BOTH HEADLIGHTS LOW BEAMS BLOW OUT AT THE SAME TIME. TODAY I WILL BE REPLACING THE 4TH SET IN 12 MONTHS.

12/27/2017
Components: SERVICE BRAKES
Incident Date: 12/17/2017
Crash: No
Fire: No
Vehicle Identification Number: JTDKN3DU1C5******
Summary

LOST FRONT BRAKES COMPLETELY DRIVING DOWN ROAD. I WAS ABLE TO SLOW CAR WITH MANUAL BRAKE ON SHIFTER IN CONJUNCTION WITH REAR BRAKES. A SERIOUS ISSUE.

12/14/2017
Components: SERVICE BRAKES
Incident Date: 12/04/2017
Crash: No
Fire: No
Vehicle Identification Number: JTDKN3DU3C5******
Summary

WHEN BRAKING DURING NORMAL DRIVING CONDITIONS, A MIXTURE OF CITY AND HIGHWAY, THE CAR MAKES A SOUND LIKE THE ABS IS KICKING IN. WHEN COMING TO A STOP, THE NOISE PERSISTS UNTIL RELEASING THE BRAKE PEDAL. SHORTLY AFTER THIS STARTED, THE ABS, TRACTION CONTROL, AND BRAKE WARNING LIGHTS CAME ON. I TOOK THE VEHICLE TO MY LOCAL TOYOTA DEALERSHIP WHERE I WAS TOLD IT WAS THE BRAKE ACTUATOR NEEDED REPLACE AT THE COST OF $3600. MY 2012 PRIUS ONLY HAS 76K MILES ON IT.

12/07/2017
Components: EXTERIOR LIGHTING
Incident Date: 11/27/2017
Crash: No
Fire: No
Vehicle Identification Number: JTDKN3DU8C1******
Summary

BOTH HEADLIGHTS WENT OFF AT SAME TIME WHILE DRIVING ON A HIGHWAY DURING NIGHT TIME. AS A RESULT THE CAR DRIVING IN NEXT LANE COULDN'T SEE MY CAR IN HIS SIDEVIEW MIRROR AND ALMOST HIT MY CAR WHEN TRIED TO CHANGE LANE. I ESCAPED THE MAJOR ACCIDENT BY AUTO REFLEXES TO MOVE MY CAR TO SHOULDER LANE IMMEDIATELY WHICH OTHERWISE COULD HAVE BEEN FATAL.

11/07/2017
Components: SERVICE BRAKES
Incident Date: 11/04/2017
Crash: Yes
Fire: No
Vehicle Identification Number: JTDZN3EU2C3******
Summary

NOVEMBER 4, 2017 - CAR WAS PARKED IN OUR DRIVEWAY. PUT THE CAR IN REVERSE TO BACK OUT OF OUR DRIVEWAY. THE BRAKES FAILED. NO MATTER HOW MANY TIMES THE BRAKE PEDAL WAS REPEATEDLY PUSHED DOWN, THE CAR JUST WOULD NOT STOP. IT ACTUALLY FELT LIKE THE CAR WAS ACCELERATING! THE CAR RAN OVER OUR MAILBOX AT THE END OF OUR DRIVEWAY. THE MAILBOX GOT DRAGGED UNDER THE CAR AND THE CAR ROLLED OUT ONTO THE STREET. FINALLY, WE PUSHED IN THE POWER BUTTON AND THAT WAS HOW WE WERE ABLE TO GET THE CAR TO STOP. OUR MAILBOX GOT TOTALED AND DAMAGE WAS DONE TO THE UNDERCARRIAGE OF OUR CAR, AS THERE IS TWISTED METAL HANGING DOWN SCRAPING THE GROUND. THE BRAKES STARTED TO WORK AGAIN A FEW MINUTES LATER, AS I WAS ABLE TO PULL IT BACK INTO THE DRIVEWAY OFF OF THE STREET. ON SEPTEMBER 19, 2017 ' CAR WAS PARKED IN A PARKING LOT. WHEN REVERSING OUT OF THE PARKING SPACE, THE BRAKES DID NOT WORK. AFTER REPEATEDLY PUMPING THE BRAKES, THEY FINALLY ENGAGED JUST BEFORE IT HIT A CAR PARKED BEHIND US. WE THOUGHT THIS WAS A FREAK ONE-TYPE EVENT, SO WE DIDN'T REPORT IT.

11/07/2017
Components: SERVICE BRAKES
Incident Date: 08/01/2017
Crash: No
Fire: No
Vehicle Identification Number: JTDZN3EU2C3******
Summary

SINCE I FIRST BOUGHT THE CAR IN 2012 I NOTICED THAT EVERY NOW AND THEN WHEN I PUSHED DOWN THE BRAKE PEDAL TO SLOW DOWN FOR A STOP, IF THE CAR HIT A SLIGHT BUMP IN THE ROAD, THE CAR WOULD MOMENTARILY ACCELERATE INSTEAD OF BRAKING. IT FELT LIKE I WAS LOSING CONTROL OF THE CAR. (NOTE: SINCE I DID NOT RECORD THE DATES, PLEASE NOTE THAT I HAVE CHOSEN AUGUST 1, 2017 AS A RANDOM DATE JUST SO I COULD CONTINUE ON TO THE NEXT STEP BUT THIS HAS HAPPENED FROM TIME TO TIME SINCE 2012.)

11/04/2017
Components: POWER TRAIN,ELECTRONIC STABILITY CONTROL,SERVICE BRAKES
Incident Date: 06/10/2017
Crash: No
Fire: No
Vehicle Identification Number: JTDKN3DUXC5******
Summary

VEHICLE STABILITY CONTROL, ANTI-LOCK BRAKE, AND TRACTION CONTROL LIGHTS INTERMITTENTLY TURN OFF. A FEW TIMES IT SHUT DOWN THE HYBRID SYSTEM AND TELL ME TO STOP . NOW ALL THOSE LIGHTS ARE ALL ON AND I AM DRIVING WITHOUT VSS, ABS AND TRACTION CONTROL. BRAKING IS GETTING HARDER. I TOOK IT TO THE DEALER AND THEY TOLD ME THE COST IS $3500. I DID SOME RESEARCH AND FOUND OUT THAT THIS IS A KNOWN PRIUS PROBLEM PROBLEM

11/02/2017
Components: UNKNOWN OR OTHER
Incident Date: 11/01/2017
Crash: No
Fire: No
Vehicle Identification Number: JTDKN3DU4C5******
Summary

EXCESSIVE OIL CONSUMPTION. WHEN I CHECKED THE OIL LEVEL BEFORE THE NEXT SCHEDULED OIL CHANGE, I FOUND NO OIL ON THE DIPSTICK. ON MY LAST OIL CHANGE, I WAS NOT TOLD I HAD A PROBLEM WITH MY OIL CONSUMPTION. HAD TO BUY OIL IN A HURRY AS I DID NOT WANT TO DRIVE THE CAR WITHOUT OIL.

10/24/2017
Components: STEERING,UNKNOWN OR OTHER,SERVICE BRAKES
Incident Date: 05/09/2015
Crash: Yes
Fire: No
Vehicle Identification Number: JTDZN3EU3C3******
Summary

NHTSA RECALL NUMBER 15V449 MANUFACTURER RECALL: FOR / HYBRID INVERTER/POWER MODULE (IPM) CRASH INVOLVING PRIUS V (OWNED BY ANOTHER PERSON - MY MOTHER WAS HIT AND KILLED BY PRIUS V) OCCURRED ON SR 105. PRIUS V TRAVELING N ON OUTSIDE LANE CROSSED INSIDE LANE AND 11' GRASS MEDIAN BORDERED BY CONCRETE INTO S BOUND INSIDE LANE AND COLLIDED MY MOTHER DRIVING ONCOMING VEHICLE ON INSIDE S BOUND LANE. WOMAN DRIVING PRIUS V WAS KILLED ON IMPACT, AND MY MOTHER DIED LATER THAT DAY AT UF HOSPITAL JACKSONVILLE. TWO WITNESSES DRIVING BEHIND MY MOTHER SAW CRASH AND SAID THE PRIUS V APPEARED TO BE ACCELERATING ACROSS MEDIAN. CRASH OCCURRED APPROX. 2 MONTHS BEFORE TOYOTA'S RECALL ON JULY 15, 2015 OF 109,000 PRIUS V HYBRIDS. THE PRIUS V THAT KILLED MY MOTHER WAS PART OF THIS RECALL. IN FEB 2014, THERE WAS A RECALL ON THE PRIUS ECU. THE PRUIS V HAD THE SAME ECU, BUT TOYOTA CHOSE NOT TO RECALL THE PRIUS V UNTIL ALMOST A YEAR AND A HALF LATER, 2 AND A HALF MONTHS AFTER MY MOTHER'S FATAL CRASH. IF THEY HAD RECALLED THE PRIUS V IN 2014, WOULD MY MOTHER STILL BE ALIVE?

10/09/2017
Components: ENGINE
Incident Date: 05/25/2016
Crash: No
Fire: No
Vehicle Identification Number: JTDKN3DU1C5******
Summary

EXCESS OIL CONSUMPTION

10/09/2017
Components: POWER TRAIN,ENGINE
Incident Date: 10/09/2017
Crash: No
Fire: No
Vehicle Identification Number: JTDZN3EU0C3******
Summary

MY CAR IS BURNING EXCESSIVE OIL

09/29/2017
Components: ELECTRICAL SYSTEM
Incident Date: 09/29/2017
Crash: No
Fire: No
Vehicle Identification Number: JTDKN3DU9C5******
Summary

TL* THE CONTACT OWNS A 2012 TOYOTA PRIUS. THE CONTACT STATED THAT RODENTS CHEWED THROUGH THE AIR FILTER AND WIRING IN THE VEHICLE. THE CONTACT STATED THAT THIS ISSUE OCCURRED THREE TIMES. THE CONTACT TOOK THE VEHICLE TO AN UNKNOWN DEALER WHERE IT WAS DIAGNOSED THAT THE AIR FILTER AND WIRING NEEDED TO BE REPLACED. THE VEHICLE WAS REPAIRED. THE MANUFACTURER STATED THAT IT WAS AN OUTDOOR ISSUE AND PROVIDED NO FURTHER ASSISTANCE. THE FAILURE MILEAGE WAS UNKNOWN.

09/19/2017
Components: VEHICLE SPEED CONTROL
Incident Date: 09/12/2017
Crash: Yes
Fire: No
Vehicle Identification Number: JTDKDTB33C1******
Summary

AS I WAS PULLING INTO A SPACE IN FRONT OF MY SCHOOL, AND HAD MY FOOT ON THE ACCELERATOR, GOING LESS THAN FIVE MILES PER HOUR, THE CAR SUDDENLY ACCELERATED AT GREAT SPEED, CRASHING INTO A STAIRWELL AND STAIR RAILING. THE CAR ENGINE SUDDENLY REVVED UP AND SPED AHEAD; THEN I WENT TO PUT MY FOOT ON THE BRAKE, BUT THE CAR REVVED AGAIN, AND SLAMMED FURTHER INTO THE RAILING. I WAS ALONE IN THE CAR, BUT NOW MY INSURANCE IS TRYING TO CLAIM "MY FAULT", WHEN THE CAR ACCELERATED ON ITS OWN. THERE WAS NO FLOOR MAT BEING STUCK, ETC. ISSUE. THIS IS A KNOWN ISSUE WITH TOYOTA AND UNINTENDED ACCELERATION WITH PRIOR REGULAR TOYOTA PRIUS YEAR MODELS. I AM STILL AWAITING AN INSURANCE INSPECTION ETC. THE REPAIR ESTIMATE HASN'T BEGUN.

08/24/2017
Components: ELECTRONIC STABILITY CONTROL
Incident Date: 08/10/2017
Crash: No
Fire: No
Vehicle Identification Number: JTDKDTB3XC1******
Summary

MY VEHICLE COMPLETELY SHUTS DOWN IN THE MIDDLE OF THE ROAD WITHOUT EVEN LETTING THE HAZARD LIGHT; THIS IS THE GREATEST RISK I AM ENCOUNTERING AND FOUND A RECALL FROM TOYOTA WITH SIMILAR INDICATIONS AND CONSEQUENCES (NHSTA CAMPAIGN NUMBER: 14V053000); UPON CALLING TOYOTA CUSTOMER HELPLINE THEY SIMPLY REJECTED MY REQUEST FOR ONE REASON - MY VIN# IS NOT IN THEIR RECALL LIST; I NEED YOUR ASSISTANCE TO GET MY VEHICLE REPAIRED PROPERLY AND AVOID MAJOR CONSEQUENCES! THANKS IN ADVANCE!!

08/18/2017
Components: ENGINE
Incident Date: 07/15/2017
Crash: No
Fire: No
Vehicle Identification Number: JTDZN3EU2C3******
Summary

TL* THE CONTACT OWNS A 2012 TOYOTA PRIUS V. WHILE DRIVING VARIOUS SPEEDS, THE AIR CONDITIONER WAS ACTIVATED AND THERE WAS A STRONG ODOR IN THE VEHICLE. THE VEHICLE WAS TAKEN TO THE DEALER (TOYOTA OF RENTON, LOCATED AT 150 SW 7TH ST, RENTON, WA 98057; (425) 228-4700) WHERE IT WAS DIAGNOSED THAT THE ODOR WAS DUE TO MOLD. THE DEALER CLEANED THE VENTS AND THE VEHICLE WAS REPAIRED, BUT THE FAILURE RECURRED SEVERAL OTHER TIMES. THE VEHICLE WAS TAKEN TO THE SAME DEALER, BUT THEY USED THE SOLUTION TO CLEAN THE VENT THE SECOND TIME. THE VEHICLE WAS REPAIRED, BUT THE FAILURE STILL OCCURRED. THE MANUFACTURER WAS NOT CONTACTED. THE APPROXIMATE FAILURE MILEAGE WAS 50,000.

08/12/2017
Components: STRUCTURE,ELECTRONIC STABILITY CONTROL,SERVICE BRAKES
Incident Date: 07/28/2017
Crash: Yes
Fire: No
Vehicle Identification Number: JTDKN3DU7C5******
Summary

ON JULY 28, 2017, I WAS DRIVING ALONG WITH MY THREE CHILDREN. I PULLED INTO A DRIVEWAY TO PARK MY VEHICLE BEHIND A PARKED VEHICLE. THERE WAS APPROXIMATELY A 2 FOOT SPAN BETWEEN THE BACK OF THE VEHICLE AND THE FRONT OF MY 2012 TOYOTA PRIUS. TO THE RIGHT OF THE PARKED VEHICLE WAS A PARKED TRUCK. BEING THAT I WAS PULLING INTO A SPACE TO PARK MY VEHICLE, I WAS TRAVELING EXTREMELY SLOWLY. I BEGAN TO PRESS ON MY BRAKE TO PARK THE VEHICLE AND INSTANTLY KNEW THERE WAS A PROBLEM. UPON DEPRESSING THE BRAKE, SEVERAL LIGHTS BEGAN TO FLASH WITHIN THE DASH TO INCLUDE BUT NOT LIMITED TO THE ABS, WARNING LIGHT, AND THE LIGHT WITH VEHICLE SWERVE LINES. OTHER LIGHTS WERE ALSO FLASHING, BUT I DO NOT RECALL EACH ONE. THE BRAKE PAD INSTANTLY WENT STRAIGHT TO THE FLOOR WITH NO PRESSURE. THE VEHICLE WOULD NOT STOP AND CONTINUED TO TRAVEL FORWARD WITH ACCELERATION. TO AVOID HITTING THE VEHICLE IN FRONT OF ME I BEGAN TO TURN MY WHEEL TO THE RIGHT. THE VEHICLE CONTINUED TO ACCELERATE AND CAME INTO CONTACT WITH THE TRUCK THAT WAS TO MY FRONT-RIGHT. MY PRIUS FAILED TO SLOW OR STOP. IT CONTINUED TO ACCELERATE AND BEGAN PUSHING THE TRUCK UP THE DRIVEWAY AND INTO THE METAL GARAGE DOOR WITH THE BRAKE PEDAL BEING DEPRESSED THE ENTIRE TIME. EVENTUALLY, THE CAR CAME TO A STOP AND THE LIGHTS CONTINUED TO FLASH PRIOR, DURING, AND AFTER THE INCIDENT. AFTER THE CAR WAS TOWED TREAD WHEEL MARKS WERE FOUND ON THE DRIVEWAY WHERE THE WHEELS SPUN AND LEFT AN IMPRINT IN THE ASPHALT. I AND MY CHILDREN WERE UNINJURED HOWEVER, THE INCIDENT WAS INCREDIBLY TRAUMATIC. THE VEHICLE WAS DEEMED A TOTAL LOSS BY MY INSURANCE COMPANY AND AS OF YET TO BE PROCESSED FOR DIAGNOSTIC TESTING BY TOYOTA. THE TOYOTA CARE SERVICE WAS INFORMED OF THE ACCIDENT. TOYOTA BELIEVES IT TO BE ASSOCIATED WITH THE INTELLIGENCE COMPONENT OF THE VEHICLE, HOWEVER DETERMINATION IS CURRENTLY UNKNOWN UNTIL DIAGNOSTIC IS PERFORMED.

07/09/2017
Components: SERVICE BRAKES
Incident Date: 06/26/2017
Crash: No
Fire: No
Vehicle Identification Number: JTDKN3DU2C5******
Summary

WHILE DRIVING THE VEHICLE ON A DRY SURFACE STREET, THE "CHECK HYBRID SYSTEM" LIGHT ILLUMINATED. THE BRAKE PEDAL FELT LIKE I HAD TO APPLY MORE PRESSURE TO STOP AND IT SEEMED TO TRAVEL FURTHER TOWARD THE FLOORBOARD THAN NORMAL.

07/05/2017
Components: POWER TRAIN,SERVICE BRAKES
Incident Date: 11/15/2014
Crash: Yes
Fire: No
Vehicle Identification Number: JTDKN3DU5C5******
Summary

I RECEIVED THE WARNING, PLEASE CHECK HYBRID SYSTEM. AFTER CHECKING THE DTC THE FOLLOWING CODE APPEARED ON THE COMPUTER: P0A08:DC/DC CONVERTER CIRCUIT STATUS WHICH INDICATES AN INVERTER PROBLEM. LOOKING AT THE RECALL WEBSITE USING VIN NUMBER, SHOWED NO RECALL CONCERNING THIS. THE PROBLEM HAPPENED MANY TIMES WHILE DRIVING ON A CITY OR A HIGHWAY

05/30/2017
Components: EXTERIOR LIGHTING
Incident Date: 05/01/2017
Crash: No
Fire: No
Vehicle Identification Number: JTDKN3DU0C5******
Summary

HEADLIGHTS KEEP BLOWING OUT. SINCE PURCHASING THE CAR NEW, HAVE HAD TO REPLACE HEADLIGHTS FIVE TIME. ONE HEADLIGHT IS OUT AS WE SPEAK.

05/25/2017
Components: EXTERIOR LIGHTING
Incident Date: 07/01/2015
Crash: No
Fire: No
Vehicle Identification Number: JTDKN3DU6C5******
Summary

LOW BEAM HEADLAMPS CONTINUALLY FAIL, AND ARE VERY DIM EVEN AFTER INSTALLING NEW BULBS. I'VE HAD TO REPLACE BULBS NO LESS THAT 4 TIMES SINCE 2012! NOT ONLY IS THIS AN EXPENSE, BUT MORE IMPORTANTLY, POSES A SIGNIFICANT HAZARD. THERE IS NO WARNING OR SPECIFIC MILEAGE. I'VE NEVER HAD TO REPLACE HEADLIGHT BULBS IN ANY OTHER CAR I'VE OWNED. SOMETHING MUST BE WRONG WITH THE ELECTRICAL SYSTEM FOR THIS TO CONTINUALLY BE HAPPENING.

05/23/2017
Components: UNKNOWN OR OTHER
Incident Date: 03/03/2017
Crash: No
Fire: No
Vehicle Identification Number: JTDKN3DU2C1******
Summary

2012 TOYOTA PRIUS HAS BEEN CONSUMING LARGE AMOUNTS OF OIL SINCE 89000 MILES. DEALER COMPLETED AN OIL CONSUMPTION TEST, OF COURSE IF PASSED. DEALER STATED RAVE4'S AND CAMRY'S HAVE HAD SAME ISSUE AND THEY ISSUE RECALLS. TOYOTA HAS YET TO ACCEPT RESPONSIBILITY AND REPLACE THE PISTIONS TO CORRECT THE OIL CONSUMPTION.

05/17/2017
Components: ELECTRICAL SYSTEM,EXTERIOR LIGHTING
Incident Date: 05/16/2017
Crash: No
Fire: No
Vehicle Identification Number: JTDKN3DU3C5******
Summary

TL* THE CONTACT OWNS A 2012 TOYOTA PRIUS. WHILE DRIVING VARIOUS SPEEDS, BOTH THE FRONT DRIVER AND PASSENGER SIDE LOW BEAM HEADLIGHTS FAILED TO ILLUMINATE WITHOUT WARNING. THE CONTACT STATED THAT THE FAILURE OCCURRED TWICE IN THE PAST. THE VEHICLE WAS SCHEDULED TO BE TAKEN TO THE DEALER AND HAD NOT BEEN DIAGNOSED. THE MANUFACTURER ADVISED THE CONTACT TO HAVE THE VEHICLE DIAGNOSED AND STATED THAT HE WOULD BE RESPONSIBLE FOR ANY REPAIRS UNDER CASE NUMBER: 170517007. THE FAILURE MILEAGE WAS 107,000.

05/02/2017
Components: SERVICE BRAKES
Incident Date: 04/28/2017
Crash: No
Fire: No
Vehicle Identification Number: JTDKN3DU2C1******
Summary

FOR SOME TIME I HAVE NOTICED THAT WHEN BRAKING, IF MY CAR HIT A BUMP, THE BRAKES WOULD DISENGAGE FOR A SECOND OR TWO EVEN IF THE BRAKE PEDAL WAS FULLY PRESSED, AND THE CAR WOULD LURCH FORWARD UNTIL THE BRAKES REENGAGED. IT WAS A SIMILAR SENSATION TO HYDROPLANING, EVEN THOUGH IT WOULD OCCUR ON A DRY ROAD. THE ANTILOCK BRAKING SYSTEM LIGHT WOULD BE ON WHILE THE BRAKES WERE OUT, AND I AM TOLD THAT THE BRAKE LIGHTS ON THE BACK OF MY CAR ALSO WERE ON, BUT NO BRAKE FUNCTION FOR A SECOND OR TWO. A FEW DAYS AGO I WAS BRAKING AT A STOPLIGHT IN NORMAL WEATHER CONDITIONS AND THE BRAKES DID NOT WORK AT ALL. I HAD TO STOP THE CAR USING THE EMERGENCY BRAKE. THE MECHANIC HAS BEEN UNABLE TO FIND ANYTHING WRONG WITH THE CAR. MY CAR ONLY HAS 30K MILES ON IT AND HAS BEEN WELL-MAINTAINED.

05/02/2017
Components: SERVICE BRAKES
Incident Date: 05/01/2017
Crash: No
Fire: No
Vehicle Identification Number: JTDZN3EU2C3******
Summary

WHEN DRIVING ON UNEVEN GROUND, LIKE POT HOLES, THE BRAKES FAIL. LITERALLY IF YOU HAVE YOUR FOOT ON BRAKE WHEN DRIVING OVER A POT HOLE, YOU CAN FEEL THE BRAKES RELEASE AND THE CAR WON'T STOP. I'VE HAD SIMILAR ISSUES ON BUMPY GROUND. THE CAR HAS ALWAYS HAD THE PROBLEM SINCE I PURCHASED IT, PROBABLY ON A WEEKLY BASIS, AND I'VE WONDERED ABOUT THE SAFETY AND WHETHER IT'S JUST RELATED TO ABS. I'VE ALSO INQUIRED AT THE DEALERSHIP. LUCKILY, I'VE NEVER BEEN IN AN ACCIDENT BECAUSE OF THE PROBLEM. BUT, THIS WEEKEND MY FRIEND WITH A PRIUS HAD AN ACCIDENT BECAUSE OF THE PROBLEM, SO I DECIDED TO REPORT MY COMPLAINT.

04/27/2017
Components: ENGINE
Incident Date: 04/26/2017
Crash: No
Fire: No
Vehicle Identification Number: JTDZN3EU3C3******
Summary

MY PRUIS IS BURNING OIL AT A FASTER RATE THAN IT SHOULD BE.

04/27/2017
Components: ENGINE
Incident Date: 03/01/2016
Crash: No
Fire: No
Vehicle Identification Number: JTDKN3DU2C5******
Summary

MY PRIUS IS USING 1 QUART OF OIL PER 900 MILES, THE TOYOTA DEALERSHIP DID A OIL STUDY AND VERIFIED THAT INDEED THE CAR IS USING 1 QUART PER 900 MILES, BUT WILL NOT DO ANYTHING ABOUT IT AND STATED MY CAR IS NO LONGER UNDER WARRANTY AND COULD BE REBUILT FOR 9000 DOLLARS-THIS IS A COMMUTER CAR ONLY AND HAS ONLY BEEN USED FOR OPEN ROAD DRIVING.

03/09/2017
Components: ELECTRICAL SYSTEM,STRUCTURE
Incident Date: 01/15/2017
Crash: No
Fire: No
Summary

TL* THE CONTACT OWNS A 2012 TOYOTA PRIUS. THE CONTACT STATED THAT WHILE PARKED, THERE WERE RODENTS ENTERING THE INTERIOR OF THE VEHICLE. THE CONTACT STATED THAT THE CABIN AIR FILTER DID NOT HAVE A MESH GRILL WHICH WAS ALLOWING THE RODENTS TO ENTER THROUGH A HOLE IN THE CABIN AIR FILTER THEN INTO THE GLOVE COMPARTMENT CONSOLE AND INTO THE INTERIOR OF THE VEHICLE. THE DEALER WAS CONTACTED AND INFORMED THE CONTACT THAT THE WIRES WERE SOY BASED CAUSING THE ATTRACTION OF RODENTS TO THE HOOD OF THE VEHICLE HOWEVER THE VEHICLE WAS NOT TAKEN FOR AN INSPECTION. AN INDEPENDENT MECHANIC WAS ALSO CONTACTED WHO CONFIRMED THAT THE CABIN AIR FILTER DID NOT HAVE A MESH GRILL WHICH RESULTED IN THE RODENTS ENTERING THROUGH A HOLE INTO THE CABIN AIR FILTER THEN ENTERING INTO THE GLOVE COMPARTMENT CONSOLE ACCESSING THE INTERIOR OF THE VEHICLE. THE VEHICLE WAS THEN TAKEN TO A MECHANIC WHERE A HARDWARE CLOTH GRILL WAS INSTALLED ON THE CABIN AIR FILTER. THE VEHICLE WAS REPAIRED AND RODENTS WERE NO LONGER ENTERING THE VEHICLE. IN ADDITION, THE CONTACT WAS REQUIRED TO CLEAN THE FECES REMAINING IN THE INTERIOR OF THE VEHICLE UTILIZING A MASK, GLOVES, AND DISINFECTANT AND IN ORDER TO AVOID CONTACT WITH A VIRUS FROM THE FECES, THE CONTACT WAS ADVISED NOT TO VACUUM LET THE VIRUS BECOME AIRBORNE. THE CONTACT WAS CONCERNED THAT THE RAT FECES IN THE VEHICLE COULD RESULT IN A FATAL DISEASE IN THE EVENT A CHILD WOULD RIDE IN THE VEHICLE AND ACCIDENTALLY EAT THE FECES. THE CONTACT WAS CONCERNED THAT IF RODENTS ENTERED THOUGH THE AIR CONDITIONING UNIT AND DEFECATED INSIDE, ACTIVATING THE AIR CONDITION UNIT IF THERE WAS FECES, A VIRUS COULD BECOME AIRBORNE. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE THEN INFORMED THE CONTACT THAT THE FAILURE WAS NOT COVERED UNDER WARRANTY AND THAT THE FAILURE WAS AN OUTSIDE INFLUENCE WHICH WAS NOT THEIR RESPONSIBILITY. THE APPROXIMATE FAILURE MILEAGE WAS 40,000. THE VIN WAS NOT AVAILABLE.

03/04/2017
Components: UNKNOWN OR OTHER
Incident Date: 03/03/2017
Crash: No
Fire: No
Summary

THE DESIGN OF BOTH HONDA ACCORD AND TOYATO PRIUS, AND LIKELY OTHERNEW MODEL CARS, MAKES IT VERY DIFFICULT TO SEE WHEN BACKING UP. THE BACK UP CAMERA IS PLACED SUCH THAT IT IS EASILY COVERED WITH ROAD DEBRI (DIRT AND SNOW) SO IT OFTEN USELESS. THE DEISGN OF WINDOWS, SEAT AND CAMERA DO NOT SUFFICIENTLY ALLOW ONE TO SEE OVER ONES LEFT SHOULDER. PERHAPS THIS IS MORE BECAUSE I AM BARELY 5'1:" AND THE CAR'S SAFETY FORBIDS USING A SEAT CUSHION TO RAISE ME HIGHER. BACKING UP IS FRIGHTENING BUT MANY CAR LOTS REQUIRE YOU TO PULL IN FRONT FORWARD SO PULLING OUT WHEN PEDESTRIANS MIGHT BE BEHIND OR OTHER CARS BACKING UP IS A SERIOUS PROBLEM. I DID NOT HAVE THIS PROBLEM WHEN I DROVE A 2007 FORD RANGER OR A 1995 LE BARON CONVERTIBLE. SO FAR I HAVE MANAGED TO NOT HAVE AN ACCIDENT BUT THINK CARS' DESIGNS DO NOT CONSIDER THIS SITUATION SUFFICIENTLY FOR SAFE DRIVING..

02/24/2017
Components: ELECTRICAL SYSTEM
Incident Date: 10/31/2016
Crash: No
Fire: No
Vehicle Identification Number: JTDKB20U683******
Summary

MY 2008 TOYOTA PRIUS'S DASHBOARD INDICATORS (ODOMETER, WARNING SIGNS AND EVERYTHING) SHOWED SYMPTOMS OF DISAPPEARING MOMENTARILY DURING SECOND HALF OF THE YEAR 2016. UPON RESTARTING, IT USED TO COME BACK. HOWEVER, ON FEBRUARY 18, 2017, THE DASHBOARD LIGHT WON'T COME BACK EVEN AFTER MULTIPLE TIME RESTARTING. DROVE TO WORK IN THAT CONDITION HOPING THE DASHBOARD INDICATORS WILL COME BACK BUT THEY DIDN'T. MADE AN APPOINTMENT WITH DEALERSHIP TO CHECK IT OUT ON MONDAY. BEFORE THE APPOINTMENT, THE INDICATORS CAME BACK SO I CANCELLED THE APPOINTMENTS. WHEN DISCUSSING THE PROBLEM WITH A FRIEND, I WAS TOLD THAT TOYOTA IS AWARE OF THIS PROBLEM AND HAVE EXTENDED THE WARRANTY FOR SUCH REPAIRS. UPON HEARING THIS, I CALLED TOYOTA CUSTOMER SERVICE TO INQUIRE AND WAS TOLD THAT THE EXTENDED WARRANTY IS EXPIRED AND CAN'T FIX THE PROBLEM UNDER WARRANTY. DRIVING WITHOUT THE DASHBOARD LIGHTS IS A SAFETY ISSUE THAT TOYOTA SHALL ADDRESS FOR ALL AFFECTED VEHICLES.

02/12/2017
Components: SERVICE BRAKES
Incident Date: 02/01/2017
Crash: No
Fire: No
Vehicle Identification Number: JTDZN3EU9C3******
Summary

MY 2012 TOYOTA PRIUS V (MILEAGE: 55155) HAS HAD A FAILURE OF THE REAR BRAKE PADS AND ROTORS DUE TO EXCESSIVE RUSTING. PLEASE NOTE THE FRONT BRAKES ARE IN GREAT SHAPE AND SHOW VERY LITTLE WEAR. THE SERVICE MANAGER WAS QUICK TO POINT OUT THAT HE WAS ONLY A FRANCHISE STORE AND WAS NOT RESPONSIBLE FOR THE DESIGN OF THE REAR BRAKES. HE STATED THAT THIS HAPPENS OCCASIONALLY ON THE HYBRID CARS THEY SERVICE AND IF THE MANUFACTURER HAD COATED THE BRAKE (I BELIEVE HE WAS REFERRING TO THE SLIDE AREA OF THE CALIPER WHERE THE BRAKE PADS RIDES) THAT THE BRAKE PAD WOULD NOT HAVE HUNG UP AND WORN OUT ALONG WITH DESTROYING THE ROTORS. I AM A FORMER LICENSED AIRCRAFT MECHANIC AND A LICENSED ENGINEER WITH THE STATE OF ILLINOIS. CLEARLY THERE IS NO REASON FOR THE REAR BRAKES TO FAIL BEFORE THE FRONT BRAKES AND CERTAINLY NOT THE ROTORS. THIS CAR HAS BEEN SERVICED BY THE DEALER EVERY 5000 MILES, WHICH DEMONSTRATES THE FAILURE WAS NOT DUE TO NEGLECT. THIS FAILURE MECHANISM NEEDS TO BE ADDRESSED BEFORE IT CAUSES AN ACCIDENT.

02/04/2017
Components: AIR BAGS,SEAT BELTS
Incident Date: 01/20/2017
Crash: Yes
Fire: No
Vehicle Identification Number: JTDKDTB37C1******
Summary

I WAS STOPPED AT A GREEN LIGHT WAITING FOR THE CAR IN FRONT ME; WHEN THEY TURNED LEFT AN ONCOMING CAR SWERVED TO MISS THEM, THEN OVERCORRECTED AND HIT ME. HIT ME HEAD ON; ON THE FRONT RIGHT SIDE. THEY HIT ME WITH SO MUCH FORCE THEY MOVED MY CAR ALMOST 6 FEET SIDEWAYS. NONE OF THE MY AIRBAGS WENT OFF AND MY SEAT BELT DID NOT LOCK. I HIT THE STEERING WHEEL WITH SUCH FORCE I HAD THE TOYOTA SYMBOL IMPRINTED ON MY CHEST FOR A DAY. (I WAS WEARING 3 LAYERS A JACKET AND 2 SHIRTS).WHY DID NONE OF THE SAFETY FEATURES WORK?

01/30/2017
Components: EXTERIOR LIGHTING
Incident Date: 01/23/2017
Crash: No
Fire: No
Vehicle Identification Number: JTDKN3DUOC1******
Summary

MY HEADLIGHTS HAVE BURNED OUT SO MANY TIMES I'VE LOST COUNT. SPENT CLOSE TO $600.00 ON BULBS. WHY IS TOYOTA NOT BEING HELD RESPONSIBLE FOR THIS ISSUE? THIS HAS HAPPENED WHILE JUST STARTING THE CAR FROM PARKED POSITION TO DRIVING DOWN THE HIGHWAY. *TR

01/27/2017
Components: POWER TRAIN,ENGINE,FUEL/PROPULSION SYSTEM
Incident Date: 12/28/2016
Crash: No
Fire: No
Vehicle Identification Number: JTDZN3EU6C3******
Summary

TOOK IN CAR FOR OIL CHANGE /TIRE ROTATION , A SOFTWARE UPDATE WAS PERFORMED WITHOUT MY AUTHORIZATION FROM TOYOTA ON TO MY PRIUS V , CAR WENT FROM GETTING 40 MPG HIGHWAY TO 32-33 MPG HIGHWAY . CITY MPG DROPPED FROM 41 MPG TO 36-37MPG . DEALER CLAIMS CAR HAS WRONG TIRES WHICH I AGREE, EXCEPT THOSE TIRES WERE THE SAME TIRES ON THE CAR BEFORE AND AFTER THE SOFTWARE UPDATE. CALCULATED THE GAS MILEAGE MYSELF BEFORE THE RECALL AND WAS PRETTY CLOSE TO WHAT THE CAR'S COMPUTER SAID TI WAS , CALCULATED THE GAS MILEAGE AFTER THE SOFTWARE UPDATE WAS DONE AND IT CAME VERY CLOSE TO WHAT THE COMPUTER SAID.

01/23/2017
Components: AIR BAGS,SEAT BELTS,UNKNOWN OR OTHER
Incident Date: 01/20/2017
Crash: Yes
Fire: No
Vehicle Identification Number: JTDKDTB37C1******
Summary

I WAS STOPPED AT A GREEN LIGHT THE CAR IN FRONT ME TURNED LEFT AN ONCOMING CAR SWERVED TO MISS THEM, THEN OVERCORRECTED AND HIT ME. HIT ME ON THE FRONT RIGHT SIDE, THEY HIT ME WITH SO MUCH FORCE THEY MOVED MY CAR ALMOST 6 FEET SIDEWAYS. NONE OF THE MY AIRBAGS WENT OFF AND MY SEAT BELT DID NOT LOCK. I HIT THE STEERING WHEEL WITH SUCH FORCE I HAD THE TOYOTA SYMBOL IMPRINTED ON MY CHEST FOR A DAY. (I WAS WEARING 3 LAYERS A JACKET AND 2 SHIRTS).WHY DID NONE OF THE SAFETY FEATURES WORK? IT WAS IF I WASN'T WEARING A SEATBELT, BUT I DO HAVE HE BRUISES ACROSS MY HIPS SAYING I WAS.

01/23/2017
Components: STEERING,SERVICE BRAKES
Incident Date: 09/22/2016
Crash: No
Fire: No
Vehicle Identification Number: JTDZN3EU4C3******
Summary

PIVOT BOLT INSIDE STEERING WHEEL CAME LOOSE, WAS WARNED IT HAD DROPPED TO WHERE IT COULD INTERFERE WITH BRAKE LINKAGES. FILED COMPLAINT WITH TOYOTA AND NEVER HEARD BACK SO FILING THIS COMPLAINT. (1) A LARGE BOLT INSIDE A SEALED AREA SHOULD NOT BE ABLE TO COME LOOSE IF INSTALLED CORRECTLY (MANUFACTURING ERROR - SINGLE INSTANCE OR SYSTEMATIC?) AND (2) A LOOSE BOLT SHOULD NOT BE A RISK FOR A POSSIBLE CATASTROPHIC OUTCOME - LOSS OF BRAKES (DESIGN FLAW, LINKAGES SHOULD NOT BE SUSCEPTIBLE TO BEING JAMMED - THAT'S WHAT THEY WARNED ME ABOUT WHEN THEY ASKED FOR THE $330 TO FIX IT). THIS WAS DISCOVERED WHEN I TOOK THE VEHICLE IN FOR REGULAR SERVICING, THEY TOLD ME THE STEERING FELT FUNNY.

01/23/2017
Components: EXTERIOR LIGHTING
Incident Date: 01/20/2017
Crash: No
Fire: No
Vehicle Identification Number: JTDKDT3XC15******
Summary

THE LOW BEAMS HAVE BEEN INTERMITTENT AND THEN GO OUT ALL TOGETHER. THIS HAS HAPPENED TWICE IN THE PAST FOUR MONTHS EACH TIME BULBS LAST ABOUT TWO MONTHS BEFORE THEY BLOW. IT HAS HAPPENED WHILE DRIVING AS WELL AS AFTER GOING SOMEWHERE AND THEN GETTING BACK IN CAR AND TRYING TO RETURN HOME NO LIGHTS. *TR

01/13/2017
Components: EXTERIOR LIGHTING
Incident Date: 12/20/2016
Crash: No
Fire: No
Vehicle Identification Number: JTDZN3EU6C3******
Summary

THE HEADLIGHTS TURN OFF INTERMITTENTLY. SOMETIMES THEY DO NOT ILLUMINATE WHEN THE CAR IS FIRST STARTED, OTHER TIMES THEY GO OFF AFTER HAVING BEEN ILLUMINATED.

11/23/2016
Components: EXTERIOR LIGHTING
Incident Date: 11/23/2016
Crash: No
Fire: No
Vehicle Identification Number: JTDKN3DU3C5******
Summary

SINCE 2014 I HAVE HAD TO REPLACE THE DRIVERS SIDE BRIGHT AND DIM HEADLIGHTS ABOUT EVERY 4-6 MONTHS AND ON THE PASSENGER SIDE ABOUT EVERY 8 - 10 MONTHS. IS THERE A RECALL WITH A PROBLEM WITH THE HEADLIGHTS? I GOT A WARNING TICKET THIS MORNING AND DRIVE TO WORK IN THE DARK AND HOME IN THE DARK. MY ROUND TRIP IS 140/MILES DAILY. THE VEHICLE HAS BEEN IN MOTION EACH TIME THEY HAVE GONE OUT. I HAD THE CASING CHECKED TO MAKE SURE IT WASN'T A PROBLEM WITH VIBRATION AND THAT WAS FINE. I NO LONGER GO TO THE TOYOTA DEALERSHIPS BECAUSE THEY ARE SO EXPENSIVE, BUT HAVE A SMALL SHOP CHANGE. I AM PICKING UP HEADLIGHTS FROM HELENA FORD/TOYOTA ON MY WAY HOME SO THEY CAN POP THEM IN WHEN I GET TO THREE FORKS, MT.

11/10/2016
Components: AIR BAGS
Incident Date: 11/10/2016
Crash: No
Fire: No
Vehicle Identification Number: JTDKN3DU2C0******
Summary

TAKATA RECALL

11/06/2016
Components: AIR BAGS,STRUCTURE
Incident Date: 11/04/2016
Crash: Yes
Fire: No
Vehicle Identification Number: JTDKN3DU9C1******
Summary

REALLY APPALLING THAT THE AIRBAGS WARE NOT DEPLOYED AFTER A BIG COLLISION WHEN THE WHOLE FRONT OF THE CAR WAS SMASHED AS SEEN IN THE PIC.THIS HAPPEN ON DOWNTOWN ARE IN COLUMBUS IN 5 AND SPRING I

10/05/2016
Components: SERVICE BRAKES
Incident Date: 09/06/2016
Crash: No
Fire: No
Vehicle Identification Number: JTDKN3DU2C1******
Summary

TL* THE CONTACT OWNS A 2012 TOYOTA PRIUS. WHILE ATTEMPTING TO ACCELERATE FROM A STOP, THE VEHICLE HESITATED PRIOR TO ACCELERATING. THE FAILURE RECURRED ON NUMEROUS OCCASIONS. THE VEHICLE WAS TAKEN TO A DEALER WHERE IT WAS DIAGNOSED THAT THE BRAKE ACTUATOR NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 63,000.

09/08/2016
Components: STRUCTURE
Incident Date: 09/06/2016
Crash: No
Fire: No
Summary

MICE IN CABIN. SINCE I'VE OWNED THIS CAR (BOUGHT NEW) I'VE HAD SEVERAL OCCASIONS WHERE MICE GET INSIDE THE PASSENGER COMPARTMENT. I'VE LOOKED ON-LINE AND HAVE SEEN NUMEROUS COMPLAINTS AND SUGGESTED SOLUTIONS. MOST HAVE SAID THEIR DEALERS DENY ANY DESIGN PROBLEMS AND WILL NOT FIX THE PROBLEM. FRUSTRATING!

09/02/2016
Components: AIR BAGS
Incident Date: 09/02/2016
Crash: No
Fire: No
Summary

TAKATA RECALL. NO SOLUTION FOR THIS YET

08/29/2016
Components: AIR BAGS
Incident Date: 07/01/2012
Crash: No
Fire: No
Summary

TAKATA RECALL. NHSTA SHOWS RECALL BUT ALSO SHOWS THAT TOYOTA DOESN'T HAVE A REMEDY. WHY NOT?!? NOTHING HAS HAPPENED REGARDING THE DEFECT BUT I'M CONCERNED IT MAY. BLOOMBERG SAYS TAKATA USES AMMONIUM NITRATE (FERTILIZER) AS A PROPELLANT WHICH IS APPARENTLY UNSTABLE.

08/24/2016
Components: EXTERIOR LIGHTING
Incident Date: 06/06/2016
Crash: No
Fire: No
Vehicle Identification Number: JTDKN3DU3C1******
Summary

MY TOYOTA PRIUS 2012 HEADLIGHTS ARE REPEATEDLY BURNING OUT. LAST BULBS LASTED 3 DAYS. I'VE BLOWN OVER $200 ON DIFFERENT BULBS. I DRIVE FOR A LIVING. THIS IS MURDERING MY BUSINESS.

08/18/2016
Components: AIR BAGS,SEAT BELTS
Incident Date: 07/09/2016
Crash: Yes
Fire: No
Vehicle Identification Number: JTDZN3EU7C3******
Summary

TL* THE CONTACT OWNS A 2012 TOYOTA PRIUS. WHILE DRIVING 21 MPH, THE CONTACT CRASHED INTO THE PASSENGER SIDE OF ANOTHER VEHICLE. THE AIR BAGS FAILED TO DEPLOY AND THE SEAT BELT ALSO FAILED TO HOLD THE DRIVER IN PLACE. A POLICE REPORT WAS NOT FILED. THE CONTACT SUSTAINED A FRACTURED STERNUM, WHICH REQUIRED MEDICAL ATTENTION. THE VEHICLE WAS TOWED TO AN INDEPENDENT MECHANIC AND REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 83,569.

08/15/2016
Components: ELECTRICAL SYSTEM,UNKNOWN OR OTHER
Incident Date: 06/02/2016
Crash: No
Fire: No
Vehicle Identification Number: JTDKN3DU7C5******
Summary

DOOR LOCKING MECHANISM, SECURITY ISSUE, VEHICLE WILL NOT LOCK DUE TO FAULTY LOCK ACTUATOR--- MAY EFFECT OTHER ACTUATORS. VEHICLE STATIONARY AND ON START UP FOR MOTION.

07/18/2016
Components: ENGINE
Incident Date: 07/14/2016
Crash: No
Fire: No
Vehicle Identification Number: JTDKN3DU0C1******
Summary

TL* THE CONTACT OWNS A 2012 TOYOTA PRIUS. THE CONTACT STATED THAT WHILE DRIVING AT 65 MPH, THE VEHICLE STALLED AS THE MASTER WARNING LIGHT ILLUMINATED. THE VEHICLE WAS TOWED TO THE DEALER. THE TECHNICIAN WAS UNABLE TO DIAGNOSE THE FAILURE AND STATED THAT THE ONLY CODE FOUND WAS RELATED TO LOW FUEL ALTHOUGH THE VEHICLE HAD A FULL TANK OF FUEL. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE AND MADE THE CONTACT WAS MADE AWARE THAT THE VEHICLE WAS NOT INCLUDED IN NHTSA CAMPAIGN NUMBER: 14V053000 (ELECTRICAL SYSTEM , HYBRID PROPULSION SYSTEM). THE VEHICLE WAS NOT REPAIRED. THE FAILURE MILEAGE WAS 37,795.

07/17/2016
Components: STEERING
Incident Date: 05/13/2016
Crash: No
Fire: No
Vehicle Identification Number: JTDZN3EU8C3******
Summary

I WAS DRIVING, TRYING TO PARK MY CAR, WHEN THE STEERING (POWER FAILED) IT TOOK ALL MIGHT STRENGTHEN TO TURN THE WHEEL. THE CAR WAS SERVICED BY TOYOTA REGULARLY - THERE WERE NO PREVIOUS SIGNS OR INDICATORS THAT ANY PROBLEM EXISTED. STEERING SYSTEM FAILED; HAD THE CAR TOWED TO A TOYOTA DEALERSHIP. AT 50,000 THE TOYOTA DEALERSHIP SAID THE STEERING COLUMN FAILED, NOT GETTING ANY ELECTRICITY TO THE STEERING COLUMN. NEEDED A NEW STEERING COLUMN.

07/14/2016
Components: ELECTRICAL SYSTEM,SEATS
Incident Date: 01/05/2016
Crash: No
Fire: No
Vehicle Identification Number: JTDKDTB32C1******
Summary

THE PRIUS C IS MADE IN JAPAN. THEY ARE COATING THE WIRING AND SEAT FOAM WITH SOYBEAN OIL AND PEANUT OIL. MICE ARE NOW EATING THE WIRING AND SEAT FOAM AND ANY ELECTRICAL OR RUBBER PARTS IN THE PRIUS C

07/06/2016
Components: STEERING
Incident Date: 07/05/2016
Crash: No
Fire: No
Vehicle Identification Number: JTDKN3DU4C1******
Summary

THERE WAS A RATTLING OR KNOCKING NOISE COMING FROM UNDER THE DASH AREA OF THE PASSENGER SIDE WHENEVER DRIVING OVER BUMPS AT SLOWER SPEEDS ON CITY STREETS, OFTEN FELT TRAMSMITTED TO THE STEERING WHEEL. UPON TAKING IT TO THE TOYOTA DEALER, THEY FOUND THAT THERE WAS FREE PLAY IN THE INTERMEDIATE STEERING SHAFT, WHICH THEY SAID, COULD EVENTUALLY FAIL. IT HAD TO BE REPLACED.

07/05/2016
Components: SEAT BELTS
Incident Date: 07/04/2016
Crash: No
Fire: No
Vehicle Identification Number: JTDKN3DU4C1******
Summary

WHILE DRIVING TO A GET TOGETHER THE BACK SEAT MIDDLE PASSENGER RESTRAINT BECAME SEPARATED FROM THE LOCKING CLIP THAT HOLDS SEAT BELT OVER PASSENGERS LAP. MAKING IT DANGEROUS TO DRIVE WITH MY CHILDREN IN THE BACK SEAT. IT WILL NOT CLIP TOGETHER ANYMORE. I JUST BOUGHT THIS VEHICLE 3 MONTHS AGO AND IT HAD NO PROBLEMS AT THAT TIME.

06/21/2016
Components: POWER TRAIN,ELECTRICAL SYSTEM,ENGINE
Incident Date: 07/29/2014
Crash: No
Fire: No
Vehicle Identification Number: JTDKN3DU5C5******
Summary

AFTER TOYOTA POWER MANAGEMENT SOFTWARE RECALL INSTALLED "POWER MANAGEMENT UPGRADE" SOFTWARE IN MY CAR I IMMEDIATELY EXPERIENCED SERIOUS PROBLEMS WITH MY IGNITION /START OF HYBRID/GASOLINE ENGINE. AFTER PRESSING IGNITION, I HAD TO WAIT 15 TO 20 MINUTES AND PRESS START BUTTON ON/OFF REPEATEDLY UNTIL THE GASOLINE ENGINE IGNITE BUT HYBRID FAILED TO START. IT IS NOT NORMAL BECAUSE A PRIUS HYBRID ENGINE STARTS FIRST NOT THE GASOLINE ENGINE. TOYOTA HAS DISABLED SOME IMPORTANT FUNCTIONS IN ITS POWER MANAGEMENT RECALL SOFTWARE UPDATE THAT AFFECTS THE HYBRID ENGINE PERFORMANCE AND FAILURE TO START. I DRIVE MY PRIUS 3-4 TIMES A MONTH AND I DID NOT HAVE ANY PROBLEM BEFORE THE RECALL SOFTWARE UPGRADE BECAUSE PRIUS OWNERS MANUAL CLEARLY SAYS THAT THE BATTERY WITH BE DISCONNECTED BY BATTERY SAVING FUNCTION WHEN YOUR CAR IS PARKED FOR LONG TIME, SEVERAL DAYS, WEEKS. IN FACT, WHEN YOUR CAR IS PARKED FOR JUST DAYS, TOYOTA POWER MANAGEMENT SOFTWARE (RECALL) IS DRAINING THE CAR BATTERY AND RECONFIGURING THE RELAYS TO POWER UP THE GASOLINE ENGINE. TOYOTA OWNERS MANUAL CLEARLY STATES THAT WHEN YOU ARE PARKED, "POWER MANAGEMENT SOFTWARE DISCONNECTS THE AUXILIARY BATTERY FROM THE HYBRID SYSTEM." HOWEVER, AFTER THE RECALL, NOT ONLY AUXILIARY BATTERY IS NOT DISCONNECTED BUT THERE ARE LOTS OF "ACTIVITY" IN HYBRID ENGINE THAT DRAINS THE BATTERIES. I CALLED THE TOYOTA SERVICE AND THEY NOW SAY YOU HAVE TO KEEP THE CAR ON A CHARGER ALL THE TIME WHEN PARKED FOR SEVERAL DAYS. OF COURSE , IT IS A HUGE SAFETY PROBLEM TO KEEP THE CAR ON A CHARGER ALL THE TIME WHEN PARKED FOR DAYS BECAUSE THE BATTERY IS HOUSED IN THE CABIN AND THE VENTILATION DOES NOT EXIST UNLESS YOU PARK YOUR CAR OUTDOORS. AT THE SAME TIME TOYOTA RECOMMENDS KEEPING THE CAR ON A CHARGER , IT ALSO WARNS OF EXPLOSION CAUSED BY CHARGING THE BATTERIES IN A GARAGE.

06/21/2016
Components: SERVICE BRAKES
Incident Date: 05/24/2016
Crash: Yes
Fire: No
Vehicle Identification Number: JTDKN3DU8A0******
Summary

TL* THE CONTACT OWNS A 2012 TOYOTA PRIUS. WHILE DRIVING 20 MPH, THE BRAKE PEDAL WAS DEPRESSED, BUT FAILED TO ENGAGE. AS A RESULT, THE CONTACT'S VEHICLE CRASHED INTO THE REAR OF ANOTHER VEHICLE. THE AIR BAGS FAILED TO DEPLOY. A POLICE REPORT WAS NOT FILED AND THERE WERE NO INJURIES. THE CONTACT WAS ABLE TO DRIVE THE VEHICLE AWAY FROM THE CRASH SCENE. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE CONTACT STATED THAT THE FAILURE RECURRED INTERMITTENTLY. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 135,000.

06/15/2016
Components: EXTERIOR LIGHTING
Incident Date: 06/09/2015
Crash: No
Fire: No
Vehicle Identification Number: JTDKDTB35C1******
Summary

2012 PRIUS C BOTH REAR TAIL LIGHTS FILLED WITH WATER AND FAIL - TRUE SAFETY HAZARD - NO RESPONSE FROM TOYOTA BUT THERE ARE 100'S OF COMPLAINTS ON USER SITES.

05/26/2016
Components: STEERING
Incident Date: 02/25/2016
Crash: No
Fire: No
Vehicle Identification Number: JTDZN3EU1C3******
Summary

TL* THE CONTACT OWNS A 2012 TOYOTA PRIUS. WHILE DRIVING VARIOUS SPEEDS, A LOUD CLUNKING NOISE EMITTED WHEN MAKING A TURN. THE FAILURE OCCURRED ONLY WHEN MAKING A TURN. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 50,000.

04/22/2016
Components: FUEL/PROPULSION SYSTEM
Incident Date: 04/09/2016
Crash: No
Fire: No
Vehicle Identification Number: JTDKN3DPXC3******
Summary

I WAS DRIVING THE 2012 PRIUS ON A DOWNHILL PARKWAY AT ABOUT 40 MPH WHEN THE WARNING LIGHT CHECK HYBRID SYSTEM CAME ON. WITHIN 10 SECOND, THE VEHICLE TOTALLY LOST POWER. IT AUTOMATICALLY SHIFTED INTO NEUTRAL. THERE WAS NO BACK UP FAIL-SAFE/LIMP HOME MODE. FORTUNATELY THE CAR WAS GLIDING DOWNHILL BY GRAVITY AND EVENTUALLY WAS STEERED INTO A DRIVEWAY. THEN IT REFUSED TO GO ON READY OR DRIVE MODE. ON THIS SATURDAY AFTERNOON THE CAR HAD TO BE TOWED HOME. IT HAD TO BE TOWED AGAIN TO THE DEALERSHIP FOR SERVICE THE FOLLOWING WEEK. IT TOOK THE MECHANIC TWO DAYS TO MAKE A DIAGNOSIS THAT A FUSE ON THE MAIN DRIVE BATTERY HAD BLOWN. ANOTHER DAY WAS SPENT WAITING FOR THE PART. THE DEALERSHIP CANNOT GUARANTEE THAT THIS EVENT WILL NOT HAPPEN AGAIN. I CONTACTED TOYOTA USA. AN AGENT NAMED MICHAEL WAS COURTEOUS ENOUGH TO LISTENED TO ME AND GAVE ME A CASE NUMBER 1604142245. TO ANYONE WITH COMMON SENSE, THIS TOTAL LACK OF AN EMERGENCY ALTERNATIVE PROPULSION SYSTEM FOR EVEN A CHEAP CAR IS UNACCEPTABLE. THE DEALERSHIP CANNOT EVEN COME UP WITH A PLAUSIBLE EXPLANATION AS TO WHAT MAY HAVE CAUSED THE FUSE TO BLOW. WAS IT OVER HEATING? WAS THERE A SHORT IN SOME INTERNAL BATTERY CELLS? THIS PAST WEEK, I NOTICED THAT THE CHARGING PART OF THE OPERATION NO LONGER CAN FULLY CHARGE THE BATTERY TO THE FORMER 11.9 MILE RANGE. IT ONLY CHARGES UP TO 9.8 MILES. THIS IS A SUDDEN LOSS OF 2 MILES OF CHARGE. I SUSPECT THAT SOME LITHIUM CELLS HAVE BEEN DAMAGED AFTER THE INCIDENT. I ALSO SUSPECT THAT THERE MAY BE OTHER ISSUES AS WELL SUCH AS SOMETHING WRONG WITH THE INVERTER MODULE RELATED TO A RECALL ON OTHER MODELS OF PRIUS DURING MY SEARCH FOR AN ANSWER. I NEED ASSURANCE FROM SOMEONE THAT THIS VEHICLE IS NOW SAFE TO DRIVE. BESIDES THE CASE NUMBER FROM MY COMPLAINT TO TOYOTA USA, AAA HAS RECORD OF MY RECENT TOWINGS ON 04/09/16 AND ON 04/12/16.

04/12/2016
Components: SEATS
Incident Date: 03/12/2016
Crash: No
Fire: No
Vehicle Identification Number: JTDZN3EUXC3******
Summary

TL* THE CONTACT OWNS A 2012 TOYOTA PRIUS V. WHILE DRIVING AT AN UNKNOWN SPEED, THE POSITION OF THE DRIVER SIDE HEAD REST FAILED TO PROVIDE ADEQUATE SUPPORT. AS A RESULT, THE CONTACT SUSTAINED PAIN TO THE HEAD, NECK, LOWER BACK, AND LEFT LEG THAT DID NOT REQUIRE MEDICAL ATTENTION. THE VEHICLE WAS NOT DIAGNOSED NOR REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 31,000.

04/03/2016
Components: ELECTRICAL SYSTEM,UNKNOWN OR OTHER,ELECTRONIC STABILITY CONTROL
Incident Date: 05/01/2013
Crash: No
Fire: No
Vehicle Identification Number: JTDKDTB32C1******
Summary

WHEN IN THE HIGH 80S+ OUTSIDE, MY 2012 PRIUS C, BOUGHT NEW, HAS NOT STARTED FROM IN A STOPPED POSITION, WITH ALL THE WARNING LIGHTS ON THE DASHBOARD ACTIVATING &, MANY TIMES, THE HYBRID SYSTEM SHUTTING DOWN WHILE I'M TRYING TO EXIT A DRIVEWAY OR GARAGE, CITY STREET OR PARKING THE VEHICLE, CREATING A SUDDEN STALL & LEAVING ME IN THE PATH OF ONCOMING TRAFFIC. TOOK TO DEALERSHIP MANY TIMES & THEY INSIST MY CAR CAN'T BE DOING WHAT IT'S DOING BECAUSE THEY SEE NO CODES & IGNORE MY SCREENSHOTS, PICS & VIDEO. WHEN I ASK THEM WHY MY CAR HAS SAME "SYMPTOMS" AS OTHERS OF THE SAME MAKE, MODEL & YEAR, THEIR REPLY IS THAT MY SPECIFIC CAR HAS NOT BEEN RECALLED. THEY WILL NOT EVEN LOOK TO SEE IF THERE ARE PROBLEMS WITH THE SENSOR, INVERTER OR SOFTWARE. MY CAR HAS ONLY 8700 MILES ON IT. I AM AFRAID TO DRIVE IT CAUSE I HAVE NO CLUE WHAT IT'S GOING TO DO & THE DEALERSHIP IS UNCONCERNED. IT SEEMS NEITHER THE NHTSA NOR TOYOTA GIVES A [XXX] ABOUT SAFETY. I THINK THE ISSUE IS THE SOFTWARE IN THE ELECTRONIC CONTROLS OF THE CAR, WITH CURRENT SETTINGS THAT COULD CREATE HEAT IN SOME OF THE TRANSISTORS. 2012 TOYOTA PRIUS ELECTRICAL SYSTEM: SOFTWARE, HYBRID PROPULSION SYSTEM: INVERTER NHTSA CAMPAIGN #14V053000. SUMMARY: IN THE AFFECTED VEHICLES, THE INTELLIGENT POWER MODULE (IPM) INSIDE THE INVERTER MODULE (A COMPONENT OF THE HYBRID SYSTEM) CONTAINS TRANSISTORS THAT MAY BECOME DAMAGED FROM HIGH OPERATING TEMPERATURES. IF THIS OCCURS, VARIOUS WARNING LAMPS WILL BE ILLUMINATED ON THE INSTRUMENT PANEL ...CONSEQUENCE:THE VEHICLE MAY ENTER A FAIL-SAFE/LIMP-HOME MODE THAT LIMITS THE DRIVABILITY OF THE VEHICLE. THE HYBRID SYSTEM COULD ALSO SHUT DOWN COMPLETELY RESULTING IN A VEHICLE STALL, INCREASING THE RISK OF A CRASH. JUST CAUSE MY SPECIFIC CAR WAS NOT INCLUDED IN THE RECALL DOESN'T MEAN IT SHOULDN'T HAVE BEEN WHEN IT IS DOING THE EXACT SAME THING THAT THE OTHER RECALLED CARS ARE DOING. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6). *TR

03/04/2016
Components: STEERING
Incident Date: 02/24/2016
Crash: No
Fire: No
Vehicle Identification Number: JTDZN3EU5C3******
Summary

NOISE ("CLUNKING") WHEN TURNING LEFT & RIGHT AS IF THERE IS "PLAY" OR SOMETHING IS LOOSE SOMEWHERE IN THE STEERING SYSTEM. WORRIED ABOUT SAFETY AND UNDERSTAND THERE WERE PREVIOUS RECALLS OF THE SHAFT ON PREVIOUS YEAR MODELS. DO NOT WANT TO REPLACE THE ENTIRE STEERING SHAFT AS DEALER SUGGESTS IF NOT NECESSARY.

02/26/2016
Components: ELECTRICAL SYSTEM,AIR BAGS,HYBRID PROPULSION SYSTEM
Incident Date: 12/07/2015
Crash: Yes
Fire: No
Vehicle Identification Number: JTDKN3DU4C5******
Summary

TL* THE CONTACT OWNED A 2012 TOYOTA PRIUS. WHILE DRIVING 60 MPH, THE ENGINE STALLED. VARIOUS WARNING LIGHTS ILLUMINATED AND A BEEPING NOISE WAS PRESENT. THE CONTACT'S VEHICLE COASTED TO A STOP AND WAS REAR ENDED BY ANOTHER VEHICLE. A POLICE REPORT WAS FILED. THE AIR BAGS DID NOT DEPLOY. THE CONTACT SUSTAINED INJURIES TO THE FOREARM THAT REQUIRED MEDICAL ATTENTION. THE VEHICLE WAS NOT DIAGNOSED NOR REPAIRED. THE VIN WAS NOT INCLUDED IN NHTSA CAMPAIGN NUMBER: 14V053000 (ELECTRICAL SYSTEM, HYBRID PROPULSION SYSTEM). THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE VEHICLE WAS DESTROYED AND TOWED. THE FAILURE MILEAGE WAS APPROXIMATELY 45,000.......UPDATED 04/01/16 *BF *JS CONSUMER STATED THERE HAVE BEEN PREVIOUS STALLS WHICH THERE HAVE BEEN RECALLS. UPDATED 6/7/18*JB

02/26/2016
Components: SERVICE BRAKES
Incident Date: 02/10/2016
Crash: No
Fire: No
Vehicle Identification Number: JTDKN3DUXC5******
Summary

TL* THE CONTACT OWNS A 2012 TOYOTA PRIUS. WHILE DEPRESSING THE BRAKE PEDAL, IT MADE AN ABNORMAL NOISE. THE DEALER DIAGNOSED THAT THE BRAKE ACTUATOR WAS FAULTY AND NEEDED TO BE REPLACED. THE MANUFACTURER WAS NOT NOTIFIED. THE VIN WAS INVALID. THE FAILURE MILEAGE WAS 46,000.

02/20/2016
Components: STRUCTURE
Incident Date: 02/19/2016
Crash: No
Fire: No
Vehicle Identification Number: JTDZN3EUXC3******
Summary

THE REAR HATCHBACK LATCH IS WEAK AND THE LATCH ASSEMBLY NEEDS TO BE REPLACED. THIS PREVENTS THE REAR HATCHBACK DOOR FROM BEING OPENED OR MAKING IT DIFFICULT TO OPEN. IT WILL COST JUST SHY OF $700 TO FIX. OF THE FOUR PRIUSES MY FAMILY HAS OWNED (PRIUS 2005 AND 2 PRIUS 2007 AND PRIUS V 2012) HAVE HAD ISSUES WITH THE REAR HATCHBACK LATCH. TOYOTA PLEASE FIX THIS PROBLEM.

02/17/2016
Components: ELECTRICAL SYSTEM
Incident Date: 02/12/2016
Crash: No
Fire: No
Vehicle Identification Number: JTDZN3EU3C3******
Summary

TL* THE CONTACT OWNS A 2012 TOYOTA PRIUS V. THE VEHICLE WAS REPAIRED UNDER NHTSA CAMPAIGN NUMBER: 15V449000 (HYBRID PROPULSION SYSTEM). WHILE DRIVING APPROXIMATELY 60 MPH, THE VEHICLE STALLED AFTER THE TRACTION CONTROL WARNING INDICATOR ILLUMINATED. THE VEHICLE RESTARTED AND WAS ABLE TO BE DRIVEN IN THE LIMP-HOME MODE AND FAILED TO ACCELERATE PAST 40 MPH. THE VEHICLE WAS DRIVEN TO THE DEALER WHERE IT WAS DIAGNOSED THAT THE INVERTER FAILED AND NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 100,475.

01/28/2016
Components: SERVICE BRAKES
Incident Date: 08/21/2015
Crash: No
Fire: No
Vehicle Identification Number: JTDZN3EU7C3******
Summary

BRAKES SOMETIMES GRAB VERY SHARPLY WHEN TOUCHED WHILE IN MOTION, CAUSING FORWARD MOMENTUM OF BODY TO SLAM ON BRAKES. ALMOST CAUSED ACCIDENT WHEN I TOUCHED BRAKES WITH SOMEONE TAILGATING TOO CLOSELY. ALSO TRACTION IS INTERRUPTED WHEN HITTING THE METAL ABUTMENT TO BRIDGES.

01/26/2016
Components: EXTERIOR LIGHTING
Incident Date: 01/25/2016
Crash: No
Fire: No
Summary

HEADLIGHTS LOW BEAM FAIL EVERY MONTH OR SO AND I HAVE REPLACED 16 BULBS IN LAST YEAR. THIS CREATES A DANGEROUS SITUATION FOR US. ALSO THE COST IS GREAT. I HAVE NEVER HAD TO REPLACE HEADLIGHTS BEFORE IN OTHER VEHICLES. WHEN IS A RECALL GOING TO BE DEMANDED ? WHEN SOMEBODY IS KILLED BECAUSE OF THIS

01/19/2016
Components: UNKNOWN OR OTHER,ELECTRONIC STABILITY CONTROL,SERVICE BRAKES
Incident Date: 01/14/2016
Crash: No
Fire: No
Vehicle Identification Number: JTDKDTB35C1******
Summary

BRAKE BOOSTER W/ MASTER ECM COMMUNICATION MALFUNCTION -UNABLE TO COMMUNICATE AND PERFORMS ABS, ANTI SLIPPERY AND BRAKE PEDAL TO LOW. THE MALFUNCTION INCLUDES WARNING LIGHTS PANEL TO STAY ON.

01/19/2016
Components: STEERING
Incident Date: 01/16/2016
Crash: No
Fire: No
Vehicle Identification Number: JTDZN3EU2C3******
Summary

VEHICLE IN MOTION WHEN STEERING COLUMN ADJUSTMENT RELEASED AND WOULD NOT RELOCK CAUSING THE STEERING COLUMN TO MOVE FORWARD AND BACK, UP AND DOWN. THE CAR WAS DIFFICULT TO DRIVE BECAUSE THE STEERING COLUMN WOULD NOT STAY FIXED IN ONE POSITION. TOOK THE CAR TO THE DEALER WHERE THEY REMOVED THE STEERING COLUMN AND REINSTALLED A BOLT THAT HAD COME OUT OF THE STEERING COLUMN AND REINSTALLED THE BOLT WITH THREAD LOCK. COST OF REPAIR WAS $532. I BELIEVE THIS IS A SAFETY ISSUE AND OTHER MODELS SHOULD BE CHECKED FOR THE LOOSE BOLT.

01/18/2016
Components: SERVICE BRAKES
Incident Date: 01/14/2016
Crash: No
Fire: No
Vehicle Identification Number: JTDKDTB35C1******
Summary

"TAKATA REPORT" COMUNICATION CIRCUIT MALFUNCTION C 1203 ECM - BRAKE BOOSTER W/MASTER, DURING OPERATION ALL INDICATOR LIGHTS AT THE DASH WENT ON PERMANENTLY.

01/11/2016
Components: SERVICE BRAKES
Incident Date: 12/15/2015
Crash: No
Fire: No
Vehicle Identification Number: JTDKDTB31C1******
Summary

BRAKES ARE VERY SENSITIVE DURING WET WEATHER. IT TAKES GREAT EFFORT TO AVOID A SKID. ONCE THE BRAKES WARM UP THE PERFORMANCE IS NORMAL. THE DEALER RESURFACED THE FRONT ROTORS WHICH FIXED THE PROBLEM IN THE SHORT TERM. HOWEVER, THE PROBLEM IS RETURNING.

01/05/2016
Components: AIR BAGS,SEAT BELTS
Incident Date: 01/03/2016
Crash: Yes
Fire: Yes
Vehicle Identification Number: KTDKDTB31C1******
Summary

CAR WAS INVOLVED IN A 18+ CAR ACCIDENT. TRAVELING AT APPROX 55MPH ALL TRAFFIC CAME TO A SUDDEN STOP. THE CAR DID STOP BEFORE IMPACT. DRIVER PRESSED HIMSELF TO THE SEAT WHILE SLAMMING ON BREAKS. A CAR SLAMMED INTO THE BACK OF THE PRIUS WHICH SHOT THE PRIUS FORWARD, WEDGING IT BETWEEN THE 2 VEHICLES IN FRONT OF IT. UPON IMPACT WITH THE CARS IT WAS SLAMMED INTO THE DRIVER'S SEATBELT DID NOT LOCK. DRIVER FLEW FORWARD BREAKING BONES IN HIS FACE AND OBTAINED INJURIES TO A KNEE FROM IMPACTING THE CONSOLE, AND WHIPLASH. A CHILD PASSENGER IN THE BACK SEAT OBTAINED A KNOT ON HEAD AND WHIPLASH. AIR BAGS DID NOT DEPLOY. THE BELT ELR DID NOT ENGAGE. THE CAR WAS DEEMED TOTALED.

12/29/2015
Components: EXTERIOR LIGHTING
Incident Date: 07/07/2015
Crash: No
Fire: No
Vehicle Identification Number: JTDKN3DU0C5******
Summary

I HAVE TO REPLACE BOTH LOW BEAM HEAD LAMPS APPROXIMATELY EVERY THREE WEEKS. I HAVE BOUGHT AND REPLACED 5 SETS SINCE OWNING THE CAR IN JUNE 2015. I CURRENTLY HAVE 40,000 MILES ON THE CAR.

12/14/2015
Components: AIR BAGS
Incident Date: 12/08/2015
Crash: Yes
Fire: No
Vehicle Identification Number: JTDKDTB38C1******
Summary

WIFE IN ACCIDENT WITH SIDE IMPACT AND FRONT IMPACT APPROXIMATELY 35-40 MPH RAN OFF OF A ROAD WITH NO SHOULDER SIDE IMPACT WITH OAK TREE THEN FRONT IMPACT WITH ANOTHER OAK TREE. NO AIRBAGS DEPLOYED. VEHICLE TOTALED. EMT AND CHP COMMENTED THAT UNUSUAL THAT AIRBAGS DID NOT DEPLOY. I WAS AMAZED AS WELL!....UPDATED 12/30/15 *BF; UPDATED 05/11/18*JB *TR

12/12/2015
Components: VISIBILITY/WIPER
Incident Date: 08/01/2015
Crash: No
Fire: No
Vehicle Identification Number: JTDKN3DU4C1******
Summary

WIND SHIELD WIPER SWITCH QUIT WORKING AT 62,500 MILE.THE WIND SHIELD WIPER MOTOR IS NOW MAKING GRINDING NOISES AND NEEDS TO BE REPLACED(74,000 MILES). BOTH PARTS BROKE WHEN WE WERE TRAVELING OUT OF STATE,DURING RAIN STORMS.

11/25/2015
Components: UNKNOWN OR OTHER
Incident Date: 11/20/2015
Crash: No
Fire: No
Vehicle Identification Number: JTDKN3DU1C5******
Summary

MY PASSENGER SIDE SUN VISOR JUST COMPLETELY FELL OUT WHILE DRIVING DOWN THE ROAD. IT HAS RARELY BEEN USED (MY CAR IS A 2012 WITH HIGH MILES AND MOST OF THE TIME I TRAVEL ALONE). THIS COULD HAVE EASILY CAUSED A DISTRACTION OR CRASH. I NOTICED THAT THERE ARE SEVERAL COMPLAINTS ABOUT OTHER TOYOTA MODELS / YEARS.

10/01/2015
Components: VEHICLE SPEED CONTROL,SERVICE BRAKES
Incident Date: 09/08/2015
Crash: Yes
Fire: No
Vehicle Identification Number: JTDKN3DU4C5******
Summary

TL* THE CONTACT OWNS A 2012 TOYOTA PRIUS. THE CONTACT STATED THAT THE VEHICLE INDEPENDENTLY ACCELERATED WHILE PULLING INTO A PARKING SPACE WITH THE BRAKE PEDAL APPLIED. THE CONTACT APPLIED EXTREME FORCE AND THE VEHICLE CONTINUED TO UNINTENDEDLY ACCELERATE AT A HIGH RATE OF SPEED. THE VEHICLE TURNED RIGHT AND CRASHED INTO A TRASH DUMPSTER. THE DRIVER AND FRONT PASSENGER SUSTAINED WHIPLASH. MEDICAL ATTENTION WAS NOT REQUIRED. A POLICE REPORT WAS FILED. THE VEHICLE WAS TOWED TO THE DEALER'S COLLISION CENTER WHO REPAIRED THE BODY DAMAGES AND WAS TO SEND A THIRD PARTY TO INVESTIGATE THE CAUSE OF THE FAILURE. THE CONTACT WAS WAITING ON THE DEALER AND THE MANUFACTURER TO DETERMINE THE REMEDY TO REPAIR THE VEHICLE. THE APPROXIMATE FAILURE MILEAGE WAS 20,000.

09/30/2015
Components: SEAT BELTS,SEATS
Incident Date: 03/12/2015
Crash: Yes
Fire: No
Vehicle Identification Number: JTDZN3EU6C3******
Summary

MY WIFE WAS INVOLVED IN A TWO CAR CRASH WHEN A CAR COMING IN THE OPPOSITE DIRECTION MADE AN ILLEGAL LEFT TURN DIRECTLY IN FRONT OF HER. IT HAPPENED SO QUICK THAT SHE NEVER HAD TIME TO HIT HER BRAKES. SHE WAS TRAVELING BETWEEN 30 AND 35 MPH IN A 35 MPH ZONE ON A TWO LANE ROAD. I WOULD THINK THAT AT THAT SPEED IF ALL HER SAFETY EQUIPMENT WORKED SHE WOULD NOT SUFFER ANY INJURIES. HER SEAT BELT FAILED CAUSING THE SEAT LATCH TO FAIL AND SHE ENDED UP JAMMED INTO THE BOTTOM AND UNDER SIDE OF THE DASHBOARD. SHE SUFFERED A BLOW TO HER CHEST AND INJURIES TO HER KNEES, LOWER LEGS AND FOOT. SHE HAD SURGERY ON HER RIGHT KNEE SO WE COULD GET HER ON HER FEET AGAIN AND IS AWAITING SURGERY ON HER RIGHT SHOULDER. SHE HAD A PRE EXISTING HEART CONDITION THAT WAS RAISED TO EMERGENCY STATUS AFTER THE BLOW TO HER CHEST AND SHE HAD SURGERY FOR THAT AND THEY FOUND A SHORT CIRCUIT IN THE MIDDLE OF HER HEART AND ZAPPED IT. THERE IS ONLY A 2% CHANCE IT WILL EVER RETURN. I HAVE PICTURES OF THE FAILED SEAT BELT AND SEAT. THE SEAT BELT IS IN THE FULLY EXTENDED POSITION AND LOCKED AND CAN NOT BE RELEASED EVEN BY YANKING ON IT. I AM WRITING THIS REPORT SO THIS SITUATION CAN BE CHECKED AND IF FOUND FAULTY CAN BE CORRECTED BEFORE ANY ONE ELSE GOES THROUGH WHAT MY WIFE IS GOING THROUGH.

09/23/2015
Components: ENGINE
Incident Date: 05/01/2013
Crash: No
Fire: No
Vehicle Identification Number: JTDKDTB32C1******
Summary

STARTING IN SPRING 2013 AND CONTINUING DURING THE REST OF THE SPRING, SUMMER AND EARLY FALL IN THE HOTTEST MONTHS, AFTER PARKING MY PRIUS C OUTSIDE, IT ALWAYS HAD ISSUES STARTING, WHICH CONTINUES TO THIS DAY. I WILL PUT THE KEY IN THE IGNITION, START THE CAR, ALL THE DASH LIGHTS COME ON AND THE CAR WILL USUALLY NOT ALLOW ME TO PUT IT INTO REVERSE OR DRIVE. I HAVE TO TAKE THE KEY OUT OF THE IGNITION AND START IT AGAIN AT LEAST TWICE BEFORE IT STARTS NORMALLY AS IT DOES WHEN THE WEATHER IS COOLER AND/OR WHEN THE CAR IS PARKED IN MY GARAGE. A COUPLE OF TIMES, I MANAGED TO GET THE CAR TO GO INTO REVERSE, BUT IT WAS ALMOST IMPOSSIBLE TO STEER AS IF THE PARKING BRAKE WAS ON. THEN THE VEHICLE STOPPED, LEAVING ME IN THE PATH OF ONCOMING TRAFFIC. THIS HAS BEEN HAPPENING SINCE I BOUGHT THE CAR AND THE DEALERSHIP SAYS THEY CAN'T FIX IT UNLESS THEY CAN RECREATE THE PROBLEM. I HAVE TAKEN PICTURES AND VISEO, BUT THAT MAKES NO DIFFERENCE TO THEM. THIS IS A DANGEROUS PROBLEM AND NEEDS TO BE FIXED. THIS IS THE SECOND COMPLAINT I HAVE FILED RE: THIS MATTER AS MY FIRST DOES NOT SEEM TO APPEAR HERE.

09/06/2015
Components: AIR BAGS
Incident Date: 04/24/2014
Crash: No
Fire: No
Vehicle Identification Number: JTDZN3EU6C3******
Summary

ON SEVERAL OCCASIONS IT SOUNDS AS THOUGH SOMETHING 'METAL' IS SLIDING AROUND INSIDE THE PANEL OF THE FRONT PASSENGER DOOR. I HAVE TAKEN IT TO THE DEALER 3 OR 4 TIMES AND THEY CANNOT VERIFY IT. WHEN I WENT OUT WITH A TECH, ONCE, ALTHOUGH IT HAD MADE THE SOUND AS I TURNED OUT OF MY DRIVEWAY, IT WOULDN'T DUPLICATE WITH THE TECHNICIAN. THEY WOULDN'T TAKE OFF THE PANEL TO INVESTIGATE. GIVEN THE PROBLEM WITH AIRBAGS THIS MAKES ME VERY NERVOUS AND I HOPE THAT I AM NEVER IN A CRASH.

08/19/2015
Components: ELECTRICAL SYSTEM,UNKNOWN OR OTHER
Incident Date: 07/17/2015
Crash: No
Fire: No
Summary

THE NAVIGATION, BLUETOOTH & RADIO SYSTEM WAS TURNED OFF ON IT OWN AND BECAME CORRUPTED WHEN THE CAR DEALERSHIP TRIED TO UPDATE THE SYSTEMS SOFTWARE. THE HARDWARE WAS THEN RENDERED INOPERABLE AND THE SYSTEMS COMPUTER WAS THEN REPLACED, THE WARRANTY DID NOT COVER THE DEFECTS IN THE SYSTEM. THE ESTIMATED REPAIR EXCEEDED $1000US. DUE TO THE DEALERSHIPS ACTIONS IN TRYING TO RUN A SOFTWARE UPDATE, THE REPAIR COSTS WERE PAID BY THE DEALERSHIP. THE FAILURE OF THE COMPUTER SYSTEM SEEMED TO BE KNOWN BY THE CAR DEALER. TOYOTA WAS NEVER DIRECTLY CONTACTED BY CAR OWNER AS ONLY THE CAR DEALER HANDLED THE REPAIR ISSUES.

08/18/2015
Components: SERVICE BRAKES
Incident Date: 08/14/2015
Crash: Yes
Fire: No
Vehicle Identification Number: JTDKN3DU2C1******
Summary

VEHICLE HAD LITTLE OR NO BRAKING POWER IN A PANIC STOP SITUATION. THIS WAS LIKELY CAUSE BY A DELAY SWITCHING FROM REGENERATIVE BRAKING TO MECHANICAL BRAKES.

08/17/2015
Components: AIR BAGS
Incident Date: 04/07/2015
Crash: No
Fire: No
Summary

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

07/14/2015
Components: AIR BAGS
Incident Date: 07/01/2015
Crash: Yes
Fire: No
Vehicle Identification Number: JTDZN3EU5C3******
Summary

TL* THE CONTACT OWNED A 2012 TOYOTA PRIUS V. WHILE DRIVING 5 MPH AND MAKING A LEFT TURN, A VEHICLE CRASHED INTO THE FRONT PASSENGER SIDE OF THE CONTACT'S VEHICLE. AS A RESULT, THE AIR BAGS DEPLOYED, BUT THE DRIVER SIDE AIR BAGS FAILED TO FULLY INFLATE. THE CONTACT SUSTAINED INJURIES TO THE CHEST THAT REQUIRED MEDICAL ATTENTION. A POLICE REPORT WAS FILED AND THE VEHICLE WAS TOWED TO AN INDEPENDENT MECHANIC, WHO DEEMED THE VEHICLE DESTROYED. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS 23,000.

07/13/2015
Components: ELECTRICAL SYSTEM
Incident Date: 07/10/2015
Crash: No
Fire: No
Vehicle Identification Number: JTDKN3DU0C5******
Summary

OVER THE LAST NINE MONTHS I HAVE HAD TO REPLACE THE BULBS IN MY 2012 TOYOTA PRIUS 6 TIMES. WHEN I BROUGHT IT TO THE DEALER THEY STATED THAT IT WAS BECAUSE I WAS NOT USING TOYOTA CERTIFIED BULB AND I PAID OVER $150 TO HAVE THEM INSPECT THE HEADLIGHTS AND REPLACE THE BULBS. AFTER I HAD THE CERTIFIED BULBS INSTALLED, A BULB WENT OUT AGAIN. WHEN I RETURNED TO THE DEALER, I WAS TOLD THAT I NEEDED NEW WIRING FOR A COST IN EXCESS OF $250.00. THE TECHNICIAN STATED THAT TSB-0204-12 WAS ISSUED FOR FOR 2010-11 PRIUS FOR THIS PROBLEM AND THAT THE 2012 PRIUS HAVE THE EXACT SAME WIRING HARNESS, BUT THAT TOYOTA WAS NOT GOING TO FIX THAT PROBLEM FOR TEH 2012 MODELS AND THAT I WOULD HAVE TO ABSORB THE COST MYSELF.

06/23/2015
Components: ELECTRICAL SYSTEM
Incident Date: 06/21/2015
Crash: No
Fire: No
Vehicle Identification Number: JTDZN3EU4C3******
Summary

TL* THE CONTACT OWNS A 2012 TOYOTA PRIUS V. WHILE DRIVING APPROXIMATELY 10 MPH, THE VEHICLE STALLED AND FAILED TO RESTART. THE VEHICLE WAS TOWED TO A DEALER WHERE IT WAS DIAGNOSED THAT THE INTELLIGENT POWER MODULE NEEDED TO BE REPLACED OR THE SOFTWARE NEEDED TO BE UPDATED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE VIN WAS NOT INCLUDED IN NHTSA CAMPAIGN NUMBER: 14V053000 (ELECTRICAL SYSTEM, HYBRID PROPULSION SYSTEM). THE APPROXIMATE FAILURE MILEAGE WAS 67,000. ...UPDATED 07/30/15 *BF UPDATED 9/23/15 *JS

06/22/2015
Components: SEATS
Incident Date: 06/22/2015
Crash: No
Fire: No
Summary

I AM 5'3". THE HEADREST OF MY CAR IS DESIGNED TO ANGLE FORWARD AT THE TOP. THIS PUSHED MY HEAD DOWN AT A 15* ANGLE. IT IS PAINFUL TO DRIVE. I WILL HAVE TOREMOVE THE HEADREST COMPLETELY, LOSING ANY PROTECTION IN ANY ACCIDENT AND LOSING THE SUPPORT IT SHOUD GIVE MY HEAD NOW. I UNDERSTAND THIS DESIGN IS MANDATED BY YOUR AGENCY AND THAT ALL PEOPLE IN THE 5'0" TO 5'4" HEIGHT RANGE EXPERIENCE THIS PROBLEM. SINCE THE AVERAGE HEIGHT FOR AMERICAN WOMEN IS 5'5" YOUR REGULATION DISCOMFORTS AND/OR ENDANGERS HALF OF THE WOMEN IN THE COUNTRY. CHANGE THE REGULATION. ALLOW, OR REQUIRE, HEADRESTS THAT CAN SWIVEL TO CHANGE THE ANGLE OF ALIGNMENT.

06/11/2015
Components: HYBRID PROPULSION SYSTEM
Incident Date: 06/02/2015
Crash: No
Fire: No
Vehicle Identification Number: JTDZN3EU6C3******
Summary

TL* THE CONTACT OWNS A 2012 TOYOTA PRIUS V. WHILE DRIVING AT A SLOW RATE OF SPEED, THE VEHICLE SHIFTED INTO NEUTRAL AND CAME TO A SLOW STOP. THE CONTACT WAS UNABLE TO GET THE VEHICLE OUT OF NEUTRAL AFTER THE FAILURE. THE VEHICLE WAS TOWED TO THE DEALER AND IT WAS DETERMINED THAT THE INVERTER FAILED ON THE VEHICLE. THE DEALER STATED THIS WAS A KNOWN ISSUE WITH TOYOTA'S HYBRID VEHICLES, BUT COULD ONLY REPLACE IT WITH THE SAME MODEL INVERTER THAT WOULD FAIL AGAIN. THE MANUFACTURER WOULD NOT CONFIRM WHAT THE DEALER STATED ABOUT THIS BEING A KNOWN ISSUE. THE VEHICLE WAS REPAIRED. THE FAILURE MILEAGE WAS 33,634. THE VIN WAS NOT AVAILABLE. MA 07/30/15 UPDATED 10/19/2017*CN

05/21/2015
Components: FUEL/PROPULSION SYSTEM
Incident Date: 05/20/2015
Crash: No
Fire: No
Vehicle Identification Number: JTDKN3DU9D1******
Summary

I WAS STOPPED AT A RED LIGHT ON A HILL. WHEN THE LIGHT TURNED GREEN, I STEPPED ON THE GAS WITH NO RESPONSE. THE CAR SLID BACK AND I BRAKED. THE PANEL LIGHT AFFIRMED THAT THE CAR WAS SUPPOSED TO BE IN DRIVE. YET THERE WAS NO RESPONSE AT ALL. THE CAR SEEMED TO BE IN NEUTRAL. I PUT THE BLINKERS ON AND THE CARS BEHIND ME PASSED. THE PANEL LIGHTS AND RADIO WERE ON ALONG WITH THE BLINKERS. I TURNED THE IGNITION OFF AND THEN TURNED IT ON AGAIN. IT WORKED WITHOUT A PROBLEM. I CALLED THE DEALER WHO STATED HE HAD NO IDEA WHAT HAPPENED AND THERE WAS NOTHING HE COULD CHECK. I HAVE DRIVEN THE CAR TO VARIOUS HILL TOPS AND STOPPED. THE PROBLEM DID NOT REPEAT ITSELF. IS THIS CAR SAFE TO DRIVE? IS THERE A WAY TO EVALUATE THE TRANSMISSION?

04/22/2015
Components: SERVICE BRAKES
Incident Date: 10/12/2013
Crash: No
Fire: No
Summary

BRAKES RELEASE AND CAR ACCELERATES WHEN BRAKING OVER POTHOLES OR UNEVEN PAVEMENT AT LOW SPEEDS. *TR

04/03/2015
Components: SERVICE BRAKES
Incident Date: 03/17/2015
Crash: No
Fire: No
Vehicle Identification Number: JTDZN3EU4C3******
Summary

TOOK CAR IN FOR SERVICE AT 40,251. WAS TOLD BRAKE PADS ARE AT 1MM FOR BOTH REAR BRAKE PADS, AND THAT ROTORS WERE RUSTED. TOLD FOR SAFETY IT SHOULD BE REPLACED AT THIS TIME. THERE HAD BEEN NO INDICATION THAT BRAKES WERE FAULTY. NO WARNING LIGHTS, NO NOISE, NO CHANGE IN BRAKING SENSATION. PRIOR SERVICE AT 35,397 INDICATES BRAKES IN GOOD CONDITION WITH BOTH REAR PADS AT 7MM. ALSO, NO MENTION OF ROTOR RUST. SERVICE DONE AT 30,109 ALSO INDICATES BRAKES IN GOOD CONDITION WITH REAR PADS AT 7MM. MULTIPOINT INSPECTION PAPER FOR 40K SERVICE WAS NOT ATTACHED TO BILL. REQUESTED INSPECTION PAPER FOR 40,251 SERVICE, AND ALL OTHER INSPECTION PAPERS. CAR WAS BOUGHT AT WARREN OHIO TOYOTA, AND WAS ALWAYS TAKEN THERE FOR SERVICE. WAS TOLD NO INSPECTION PAPERS ARE KEPT LONGER THAN 6 MONTHS, AND THEY COULD NOT PROVIDE ANY INFORMATION ABOUT THIS CARS PREVIOUS INSPECTIONS RESULTS. THE MOST RECENT INSPECTION PAPER WAS MAILED TO ME. IT INDICATES THE REAR BRAKE PADS WERE AT 0MM AND 1MM. A 0MM PAD. THERE WAS NOTHING THAT OCCURRED DURING DRIVING TO INDICATE THE PAD WAS DOWN TO METAL. I HAVE CONTACTED THE WARREN OHIO TOYOTA GENERAL MANAGER AND SERVICE MANAGER WITH MY CONCERNS OVER THIS RAPID DECLINE IN THE BRAKING SYSTEM WITH NO WARNING IN LESS THAN 5,000 MILES OF DRIVING. MOST OF THE DRIVING I DO WEEKLY IS HIGHWAY MILES. I HAVE NOT RECEIVED ANY RESPONSE FROM THE GENERAL MANAGER OR SERVICE MANGER DESPITE REPEATED CALLS AND EMAILS. THIS RAPID DECLINE IN MY BRAKING SYSTEM WITH NO WARNING IS A SERIOUS SAFETY CONCERN. EITHER MY 2012 PRIUS V HAS A FAULTY BRAKING SYSTEM, OR THE BRAKES WERE FINE AND TOYOTA OF WARREN OHIO LIED ABOUT THE CONDITION OF THE BRAKES. *TR

02/10/2015
Components: ELECTRICAL SYSTEM
Incident Date: 02/09/2015
Crash: No
Fire: No
Vehicle Identification Number: JTDZN3EU1C3******
Summary

TL*THE CONTACT OWNS A 2012 TOYOTA PRIUS. THE CONTACT STATED WHILE DRIVING APPROXIMATELY 25 MPH, THE VEHICLE STALLED AND ALL OF THE WARNING LIGHTS ILLUMINATED ON THE INSTRUMENT PANEL. THE VEHICLE RESTARTED BUT WAS NOT ABLE TO MOVE FORWARD OR REVERSE. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE ISSUE. THE CONTACT WAS AWARE OF NHTSA CAMPAIGN NUMBER: 14V053000 (ELECTRICAL SYSTEM, HYBRID PROPULSION SYSTEM) HOWEVER, THE VIN WAS NOT INCLUDED. THE APPROXIMATE FAILURE MILEAGE WAS 53,000.

02/08/2015
Components: SEAT BELTS,EQUIPMENT ADAPTIVE/MOBILITY,SERVICE BRAKES
Incident Date: 01/10/2015
Crash: No
Fire: No
Vehicle Identification Number: JTDKN3DU1C5******
Summary

I OWN A 2012 PRIUS WITH THE TECHNOLOGY PACKAGE, INCLUDING RADAR ADAPTIVE CRUISE CONTROL. I BELIEVE THESE SAME RADAR SENSORS ARE ALSO USED TO DETECT IMMINENT COLLISIONS IN FRONT OF THE VEHICLE, EVEN WHEN CRUISE CONTROL MODE IS NOT ENGAGED. ABOUT A MONTH AGO, WHILE DRIVING NORTH ON INTERSTATE 5 IN DOWNTOWN SEATTLE AT APPROXIMATELY 60 MILES PER HOUR, AND WITHOUT CRUISE CONTROL ENGAGED, MY PRIUS WENT INTO "IMMINENT COLLISION MODE" DESPITE THE FACT THAT THERE WAS NOTHING IN FRONT OF ME -- NO VEHICLES, NO DEBRIS, NO OBSTRUCTIONS. BEFORE SLAMMING ON THE BRAKES, MY SEAT BELT WAS "TIGHTENED" AND THE BRAKES WERE AUTOMATICALLY APPLIED AT FULL FORCE, EVEN WITHOUT MY FOOT TOUCHING THE BRAKE. THIS WAS INCREDIBLY JARRING AND DISTURBING, AND COULD HAVE BEEN A SERIOUS ACCIDENT IF THERE WAS A VEHICLE BEHIND ME. FORTUNATELY, THERE WAS NO VEHICLE BEHIND ME AT THIS TIME. AFTER ABOUT TWO SECONDS OF FULL BRAKING, THE VEHICLE "DISENGAGED" COLLISION MODE AND ALLOWED ME PROCEED AND RETURN TO SPEED. I CALLED THE TOYOTA OF SEATTLE DEALERSHIP AND SPOKE TO THEIR SERVICE DEPARTMENT. THEY WERE UNAWARE OF THIS ISSUE, AND SUGGESTED THAT I BRING THE VEHICLE IN FOR SERVICING. THEY CONFIRMED THERE WERE NO OUTSTANDING RECALLS ON THE VEHICLE. THEY TOLD ME IT WOULD COST AT LEAST $100 FOR A BASIC DIAGNOSTIC, AND IF SENSORS HAD TO BE REPLACED, IT COULD COST HUNDREDS OR EVEN THOUSANDS OF DOLLARS. BECAUSE I AM CURRENTLY UNEMPLOYED AND LOOKING FOR WORK, I DID NOT BRING MY VEHICLE INTO THE SERVICE CENTER. I FEEL THIS IS TOYOTA'S OBLIGATION TO FIX, AND SHOULDN'T REQUIRE ME SPENDING MONEY OUT OF POCKET. I WOULD LIKE SOME KIND OF RESPONSE FROM TOYOTA ON THIS ISSUE. I HAVE AVOIDED USING THE RADAR CRUISE CONTROL SINCE THIS MOMENT, BUT THE FACT THAT IT OCCURRED WHILE NOT IN THIS MODE MAKES ME FEEL THAT THE CAR COULD "TAKE CONTROL" AT ANY MOMENT AND CAUSE AN ACCIDENT. THANKS, [XXX] INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6) *JS

02/02/2015
Components: POWER TRAIN
Incident Date: 01/08/2014
Crash: No
Fire: No
Vehicle Identification Number: JTDKN3DDU2C******
Summary

AFTER STARTING THE CAR, IT WOULD NOT GO INTO GEAR. THE DASHBOARD WAS LIT BUT I COULD NOT GET THE CAR MOVING. AFTER FIDDLING AROUND FOR SOMETIME, IT FINALLY CLICKED AND I WAS ABLE TO GO INTO REVERSE. THE CAR FUNCTIONED FINE UNTIL LATER THAT DAY I MADE A DROP-OFF STOP AND THE SAME THING HAPPENED. THE DASH BOARD WAS LIT BUT I COULD NOT GET THE CAR MOVING. I WAS STALLED ALMOST IN THE MIDDLE OF THE ROAD. THE NEXT DAY I TOOK IT TO THE LOCAL DEALERSHIP AND THEY DID THE MOST EXTENSIVE COMPUTER GENERATED DIAGNOSIS ON THE CAR BUT COULD FIND NO INDICATORS OF THE PROBLEM. I REPORTED THIS TO TOYOTA HEADQUARTERS WHO SAID THEY'D INVESTIGATE BUT THERE IS NO INTERNAL SYSTEM FOR REPORTING BACK TO ME ON THEIR FINDINGS. I DID RESEARCH ON THE CONSUMER REPORTS WEBSITE AND SAW OTHERS HAVE REPORTED SIMILAR PROBLEMS. MY FEAR IS GETTING 'STUCK' IN UNWANTED TIMES AND UNDESIRED LOCATIONS. THE FACT THAT THE COMPANY DOESN'T RECOGNIZE THE PROBLEM IS TROUBLING. I PLAN TO GET A NEW CAR RATHER THAN WORRY ABOUT THIS ONE. *TR

01/25/2015
Components: SERVICE BRAKES
Incident Date: 01/24/2015
Crash: No
Fire: No
Vehicle Identification Number: JTDKDTB30C1******
Summary

I WAS DRIVING ON I-45 AT 55 OR 60 MPH AND THE BRAKE PEDAL WENT TO THE FLOOR. IT IS STILL THAT WAY, BRAKE FLUID LEVEL IS OK. TOYOTACARE PLAN IS EXPIRED. IS THERE A RECALL FOR THESE VEHICLES? THANKS *TR

01/13/2015
Components: POWER TRAIN
Incident Date: 10/01/2013
Crash: Yes
Fire: No
Vehicle Identification Number: JTDKN3DU1C5******
Summary

TL* THE CONTACT OWNS A 2012 TOYOTA PRIUS. THE CONTACT STATED THAT AFTER THE VEHICLE WAS PARKED, IT ROLLED AWAY IN REVERSE INDEPENDENTLY. AS A RESULT, THE VEHICLE ROLLED OVER THE CONTACT'S LEG AND CRASHED INTO A BUILDING. THE AIR BAGS FAILED TO DEPLOY. THE CONTACT SUSTAINED A BROKEN LEG, A FRACTURED KNEE THAT REQUIRED MEDICAL ATTENTION. A POLICE REPORT WAS FILED. THE VEHICLE WAS TOWED TO A BODY SHOP WHERE THE TECHNICIAN INFORMED THAT THE VEHICLE WAS OPERATING AS DESIGNED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 15,000.

01/07/2015
Components: EXTERIOR LIGHTING
Incident Date: 03/01/2013
Crash: No
Fire: No
Vehicle Identification Number: JTDKN3DU2C5******
Summary

LOW BEAM HEADLIGHTS KEEP GOING OUT. PASSENGER SIDE HAS BEEN REPLACED MANY TIMES. MOISTURE IS VISIBLE IN LIGHT ASSEMBLY. *TR

12/31/2014
Components: SEATS
Incident Date: 11/24/2014
Crash: No
Fire: No
Vehicle Identification Number: JTDKN3DU0C1******
Summary

I WAS DRIVING DOWN THE INTERSTATE WITH MY FACTORY INSTALLED SEAT WARMER ON THE DRIVER'S SEAT ON. I GOT OUT AT A GAS STATION TO GO TO THE BATHROOM. WHEN I SAT DOWN ON THE TOILET I FELT AN EXCRUCIATING PAIN ON MY LEFT UPPER BACK SIDE OF THE THIGH. THE CAR SEAT GAVE ME SECOND DEGREE BURNS ON THE BACK OF MY UPPER LEFT THIGH. I WENT TO THE ER THE NEXT MORNING WHEN MORE BLISTERS APPEARED SO THAT THE OPEN AND CLOSED BLISTERS COULD BE CLEANED AND DRESSED. I WAS GIVEN A TETANUS SHOT AS WELL. I CONTACTED TOYOTA THE DAY AFTER THE INCIDENT AFTER BEING SEEN BY THE ER. I SPOKE WITH A CLAIMS ADVISER ON DEC. 1, 2014 WHO ASKED ME TO EMAIL PICTURES OF THE DRIVER'S SEAT AND PICTURES OF MY BURNS. I WAS THEN CONTACTED DEC. 9, 2014 BY TOYOTA TO BE TOLD A TOYOTA INSPECTOR WOULD INSPECT THE VEHICLE ON DEC. 18, 2014. THE VEHICLE WAS INSPECTED AND I HAVE NOT BEEN GIVEN ANY INFORMATION TO DATE (12/31/14) NOR HAS MY VEHICLE BEEN FIXED. I AM AWAITING TOYOTA TO CONTACT ME ON THE OUTCOME OF THE INSPECTION. THE DEALERSHIP TOLD ME I COLD NOT HAVE THE SEAT WARMER FIXED UNTIL TOYOTA WENT THROUGH THEIR PROCESS OF DOCUMENTING THE INCIDENT DUE TO ME BEING INJURED. *JS

12/09/2014
Components: POWER TRAIN,SERVICE BRAKES
Incident Date: 12/05/2014
Crash: No
Fire: No
Vehicle Identification Number: JTDZN3EU4C3******
Summary

I OWNED THIS VEHICLE SINCE BRAND NEW. IT HAD HAPPENED MORE THAN A DOZEN TIMES. WHEN GOING OVER BUMPS OR UNEVEN SURFACES, WITH THE SAME PRESSURE APPLIED TO THE BREAK, THE 2012 PRIVUS FAILED TO STOP AND LURCHED SEVERAL FEET BEFORE STOPPING. WE HAD AN INCIDENT THAT WE ALMOST RAN INTO PEDESTRIAN YESTERDAY WHEN THIS ISSUE OCCURS. THIS IS VERY CONCERNED TO MY FAMILY. WE BOUGHT THIS VEHICAL BACK TO THE DEALER SHIP WHERE WE PURCHSED IT.(EXPRESSWAY DORCHESTER TOYOTA IN MASSCHUSETTES) THEY SAID THEY COULD NOT FIX IT BECAUSE THEY COULD NOT REPRODUCED AT THE DEALSHIP. THE SERVICE OF MANAGER CLAIMED THIS IS WORKING AS DESIGNED FROM THE (TRACKING CONTROL). I FEEL THIS IS A FALSE STATEMENT, THIS DOES NOT HAPPENED TO MY OTHER CARS THAT HAS TRACTION CONTROL. TOYOTA SHOULD REALLY STARTING FIXING IT BEFORE SOMEONE GETS KILLED! *TR

11/20/2014
Components: SERVICE BRAKES
Incident Date: 07/09/2013
Crash: No
Fire: No
Vehicle Identification Number: JTDZN3EU5C3******
Summary

THERE ARE TWO THINGS THAT OCCUR WITH MY BRAKES. ONE IS A CONSISTENT AND VERY LOUD GROAN WITH BRAKING AFTER ANY LENGTH OF TIME SITTING IDLE. THE OTHER IS WHEN THE BRAKES ARE APPLIED AND I MAY BE OVER A BUMP IN THE ROAD OR A POT HOLE OR ROCKS THE CAR LURCHES FORWARD QUICKLY AS IF I HAVE LOST CONTROL OF BREAKING. ALMOST LIKE HYDROPLANING WITHOUT WATER PRESENT. I HAVE TAKING THE CAR TO THE DEAL CONSISTENTLY SINCE THE NOISE BEGAN AND YET TO HAVE A FIX FOR IT. THEY SAY THERE IS NOTHING WRONG WITH THE BRAKES. HOWEVER I SPECIFICALLY HAD SOMEONE SIT IN MY CAR TO HEAR THE GROAN BECAUSE THEY SAID THEY WERE UNABLE TO DUPLICATE IT. THEY HEARD THE NOISE AND AGAIN COULD DO NOTHING TO MAKE IT STOP. *TR

11/14/2014
Components: AIR BAGS,SEAT BELTS,STRUCTURE
Incident Date: 10/29/2014
Crash: Yes
Fire: No
Vehicle Identification Number: JTDKN3DU3C5******
Summary

I WAS INVOLVED IN A FRONT END COLLISION WITH A BOBCAT FRONT END LOADER. I STRUCK THE IMPLEMENT BROADSIDE GOING 35 MPH. THERE WAS NO DAMAGE TO THE IMPLEMENT. MY CAR WAS TOTALED AND THE AIRBAG DEPLOYED. AFTER GOING TO THE HOSPITAL AND A CHEST X-RAY, ULTRASOUND, AND CT SCAN, IT WAS DIAGNOSED I HAD FRACTURED MY STERNUM. I AM SIX FEET TALL AND HAD MY SEAT ALL THE WAY BACK. I AM QUESTIONING WHETHER THERE HAVE BEEN ANY OTHER PEOPLE SUSTAINING A FRACTURED STERNUM DUE TO AN AIR BAG DEPLOYMENT AT 35 MPH? *TR

11/10/2014
Components: SERVICE BRAKES
Incident Date: 10/01/2014
Crash: No
Fire: No
Vehicle Identification Number: JTDKDTB34C1******
Summary

BRAKING OFTEN BECOMES EXTREMELY AGGRESSIVE WHEN MOISTURE IS PREVALENT. INITIAL APPLICATION IS NORMAL, UNTIL DEEPER INTO THE BRAKING CYCLE. ONCE VEHICLE IS COMMITTED TO STOPPING AN ADDITIONAL (HARD BRAKE) SURGE THEN RENDERS SYSTEM INTO BECOMING FAR TOO AGGRESSIVE. THIS IS UNDER NORMAL BRAKING SCENARIOS REQUIRING ACTIVE OPERATOR ADJUSTMENTS TO STOP NORMALLY. *TR

10/28/2014
Components: ELECTRICAL SYSTEM,ELECTRONIC STABILITY CONTROL,SERVICE BRAKES
Incident Date: 10/08/2014
Crash: No
Fire: No
Vehicle Identification Number: JTDZN3EUXC3******
Summary

I WENT TO START MY PRIUS V. AFTER IT WAS STARTED, A NUMBER OF THE WARNING LIGHTS CAME ON INCLUDING THE ABS AND STABILITY CONTROL. I WAS STUNNED SINCE I HAD MY 30000 MILE CHECK UP IN MAY WITH NO PROBLEMS. WHEN I TOOK IT TO THE DEALER FOR REPAIR, THE DEALER DETERMINED THAT RODENTS HAD EATEN THROUGH A NUMBER OF THE ELECTRICAL SYSTEMS BECAUSE OF THE SOY BASED WIRING. (I UNDERSTAND NOW THAT IT'S "BIOGRADABLE SOY BASED WIRING INSULATION.) I GENERALLY PARK MY CAR AT ONLY TWO LOCATIONS - MY HOME AND MY WORK. I HAD NEVER SEEN ANY RODENTS OF ANY TYPE! I CAN'T IMAGINE WHAT WOULD HAVE HAPPENED IF ONE OF THE WIRES TO THE ENGINE, OR AIRBAGS, OR ANY SYSTEM FOR THAT MATTER SEPARATED WHILE I WAS DRIVING. APPARENTLY, TOYOTA IS AWARE OF THIS PROBLEM BUT IS TRYING TO DOWNPLAY IT! I WAS TOLD IT'S NOT A WARRANTY ITEM. MY CAR REQUIRES TWO NEW WIRING HARNESSES, THE ALARM WIRING, AND THE AIRBAG HARNESS PLUS OTHER REPAIRS. *TR

10/24/2014
Components: POWER TRAIN,EQUIPMENT ADAPTIVE/MOBILITY
Incident Date: 07/25/2012
Crash: No
Fire: No
Vehicle Identification Number: JTDZN3EU7C3******
Summary

WHEN GOING FROM PARK TO DRIVE FORWARD, THE CAR SLIPS INTO REVERSE!!! I'VE TAKEN IT TO TOYOTA MULTIPLE TIMES AND THEY SAY THEY FIND NOTHING WRONG! I HAVE TO BE VERY CAREFUL TO BE SURE THE CAR IS ACTUALLY IN DRIVE BEFORE MOVING IT OR I COULD BACK INTO SOMETHING OR SOMEONE BY MISTAKE. *TR

10/20/2014
Components: STEERING,UNKNOWN OR OTHER
Incident Date: 10/01/2014
Crash: No
Fire: No
Vehicle Identification Number: JTDZN3EU2C3******
Summary

I FELT A LOOSE NOISE BEHIND THE WHEEL OF THE CAR. TOOK THE CAR TO SERVICE WHERE I HAD BOUGHT IT AND THEY CERTIFIED THAT THE STEERING SHAFT NEEDS A REPLACEMENT @ 47,000 MILES. PRIUS MODELS FROM PREVIOUS YEARS HAVE A RECALL FOR THIS ISSUE. THE ISSUE IS NOT SOLVED, YET THEY CONTINUE TO HAVE THE DEFECT AND NO OTHER RECALL HAS BEEN ISSUED FOR THE SAME PROBLEM. THE REPAIR ESTIMATE IS AROUND 500.00 I HAVE HAD ABOUT TEN CARS IN MY LIFE AND IN NONE HAVE I EVER HAD THE WORRY OR NOT EVEN THE SOUND OF A LOOSE STEERING SHAFT. WE ARE TALKING ABOUT THE STEERING WHEEL... AND I HAVE A FAMILY OF 5.

10/15/2014
Components: SEATS
Incident Date: 10/15/2014
Crash: No
Fire: No
Summary

METAL COMING THRU RIGHT SIDE OF SEAT. *TR

10/07/2014
Components: SUSPENSION,STRUCTURE,WHEELS
Incident Date: 09/20/2014
Crash: Yes
Fire: No
Vehicle Identification Number: JTDKDTB34C1******
Summary

TURNING RIGHT FROM A STOP SIGN STOP, THE CAR TOOK OFF IN AN UNINTENDED ACCELERATION AND COULD NOT BE STOPPED UNTIL IT HIT A CURB. THE FORCE BROKE THE BALL JOINT OF THE DRIVER'S SIDE WHEEL CAUSING THE WHEEL TO TURN APPROX 45 DEGREES. THE CAR THEN SKIDDED ABOUT 20 YARDS AND CAME TO A STOP WITH THE MOTOR RACING. IT WAS A SINGLE CAR CRASH WITH NO BODILY INJURY. *TR

10/07/2014
Components: STEERING
Incident Date: 10/01/2014
Crash: No
Fire: No
Vehicle Identification Number: JTDZN3EU6C3******
Summary

THE STEERING COLUMN WAS A BIT LOOSE WHEN I BOUGHT THE CAR USED FROM A RENTAL OFFICE AT I 95 TOYOTA BRUNSWICK GEORGIA IT HAS GOTTEN WORSE AT 130000MILES ABOUT 90% HIGHWAY THEY TELL ME IT WILL COST $1100 DOLLARS TO REPLACE THE WHOLE COLUMN. *TR

10/02/2014
Components: SERVICE BRAKES
Incident Date: 10/01/2012
Crash: No
Fire: No
Vehicle Identification Number: JTDZN3EU7C3******
Summary

ON MULTIPLE OCCASIONS WHEN BRAKING IF I HIT A BUMP IN THE ROAD OR POTHOLE THE CARS SPEEDS FORWARD FOR A FEW FEET. IT FEELS LIKE THE BRAKES RELEASE CAUSING THE CAR TO STOP SLOWING DOWN. THIS IS VERY DISCOMFORTING. SO FAR I HAVE NOT BEEN IN ANY ACCIDENT THOUGH I FEAR THAT THIS COULD CONTRIBUTE TO AN ACCIDENT IF I HAD TO STOP SUDDENLY. *TR

10/01/2014
Components: STEERING,SUSPENSION
Incident Date: 03/01/2013
Crash: No
Fire: No
Vehicle Identification Number: JTDKN3DU6C5******
Summary

TL* THE CONTACT OWNS A 2012 TOYOTA PRIUS. WHILE DRIVING APPROXIMATELY 45 MPH, THE VEHICLE FAILED TO DRIVE IN A STRAIGHT LINE AND DRIFTED TO THE LEFT AND RIGHT. THE CONTACT HAD TO CONSTANTLY ADJUST THE STEERING WHEEL. THE DEALER WAS UNABLE TO DIAGNOSE THE CAUSE OF THE FAILURE. THE MANUFACTURER WAS NOTIFIED OF THE ISSUE. THE FAILURE MILEAGE WAS 10. UPDATED 11/25/14*CN UPDATED 12/02/14*JB

09/12/2014
Components: VEHICLE SPEED CONTROL,FUEL/PROPULSION SYSTEM
Incident Date: 06/10/2013
Crash: No
Fire: No
Summary

WHILE WAITING AT A STOP LIGHT BEHIND TRAFFIC, MY CAR SUDDENLY SURGED. I WAS JUST SITTING THERE WITH MY FOOT ON THE BRAKE. I THOUGHT SOMEONE HAD HIT ME FROM BEHIND, BUT WHEN I LOOKED UP THERE WAS NO CAR BEHIND ME. LUCKILY, I DID NOT HIT THE CAR IN FRONT OF ME AND HAD PUSHED HARDER ON THE BRAKE WHEN I FELT THE SURGE. I DID REPORT THIS WHEN I TOOK MY CAR IN TO BE SERVICED, ORR TOYOTA, SEARCY, ARKANSAS. THEY TOLD ME TO TELL THEM IF THIS HAPPENS AGAIN. SO FAR IT HAS NEVER HAPPENED AGAIN. *TR

09/12/2014
Components: AIR BAGS
Incident Date: 04/16/2014
Crash: Yes
Fire: No
Vehicle Identification Number: JTDKN3DP0C3******
Summary

I WAS REAR ENDED WHILE STOPPED, BY A VEHICLE REPORTED TO BE DOING 40 MPH. MY VEHICLE SUSTAINED REAR BUMPER DAMAGE FROM THE CAR HITTING MINE AND FRONT BUMPER / ENGINE COMPARTMENT DAMAGE FROM THE CAR I SUBSEQUENTLY HIT. TOTAL DAMAGE IN EXCESS OF $11,000. THE AIR BAG DID NOT DEPLOY, BUT I DIDN'T KNOW IF THE IMPACT WAS SEVERE ENOUGH TO ACTIVATE IT. HOWEVER, WHEN REVIEWING THE REPAIR INVOICE, I NOTICED THE AIR BAG SENSOR WAS REPLACED. APPARENTLY IT SHOULD HAVE ACTIVATED THE SYSTEM BUT DIDN'T. *TR

08/04/2014
Components: EXTERIOR LIGHTING
Incident Date: 08/01/2014
Crash: No
Fire: No
Vehicle Identification Number: JTDKN3DU0C5******
Summary

VEHICLE PASSENGER SIDE HID HEADLIGHT WENT OUT. VEHICLE IS LESS THAN 2 YEARS OLD WITH 40,000 MILES. *TR

07/24/2014
Components: STEERING,STRUCTURE,SERVICE BRAKES
Incident Date: 06/17/2014
Crash: Yes
Fire: No
Vehicle Identification Number: JTDKN3DU3C5******
Summary

I WAS DRIVING ON MY RESIDENTIAL STREET AND STEPPED ON THE BRAKE TO SLOW DOWN TO MAKE A LEFT TURN INTO MY DRIVEWAY. THE CAR FAILED TO SLOW DOWN OR STOP, AND INSTEAD WENT OVER THE CURB, VEERING TO THE RIGHT AND SIDE SWIPED THE LEFT SIDE OF MY NEIGHBOR'S CAR, NARROWLY MISSING HIS GARAGE.THE CAR THEN SIDE SWIPED A TREE ON MY LEFT (ON PROPERTY BETWEEN MY AND NEIGHBOR'S PROPERTY.) THE FRONT END OF THE CAR CRASHED INTO A TREE, SAVING ME FROM ROLLING ABOUT 900 FEET TO THE STREET BELOW. THE ENTIRE TIME OF THIS INCIDENT THE BRAKES NEVER ENGAGED (PEDAL WAS DOWN TO FLOOR) AND I FRANTICALLY TRIED TO STEER TO AVOID HITTING ANYTHING. A WITNESS, STANDING ON THE STREET, CONFIRMED MY BRAKE LIGHTS WERE ON. CAR WAS SERVICED BY TOYOTA (WORLD CLASS INSPECTION) 15 DAYS BEFORE THE INCIDENT. INSPECTION REPORT INDICATED BRAKE FLUID LEVEL AND BRAKE LINING WERE "CHECKED AND OK." AFTER THE INCIDENT THE CAR WAS TOWED TO A REPAIR SITE WHERE THE OPERATOR DEMONSTRATED TO ME THAT THE BRAKES WERE NONEXISTENT AND THE BRAKE FLUID LEVEL WAS STILL APPROPRIATE. CAR WAS DEEMED TOTALED. *TR

06/29/2014
Components: AIR BAGS
Incident Date: 06/25/2014
Crash: Yes
Fire: No
Vehicle Identification Number: JTDKDTB34C1******
Summary

I WAS DRIVING ON THE HIGHWAY 59 FEEDER ROAD SOUTHWARDS TOWARDS UNIVERSITY BLVD IN THE LEFT MOST LANE. A CAR CAME AND HIT THE PASSENGER SIDE OF MY CAR. DUE TO THE IMPACT MY CAR ROLLED OVER ONTO THE CURB, HIT THE GRASS AND FLIPPED BACK INTO THE LANE AGAIN. I WAS IN COMPLETE AND UTTER SHOCK AND TRAUMA AND SOON ENOUGH I NOTICED THE BLOOD ON ME. MY LEFT SIDE (HEAD, SHOULDER AND ELBOW) WAS PAINING BADLY. MY SEAT BELT WAS STILL ON, MY LEG WAS ON THE BRAKE AND WINDOWS SHATTERED AND GLASS WAS ALL OVER THE PLACE, AIR BAGS WERE NOT DEPLOYED. I TURNED OFF THE ENGINE, MOVED SHIFT ROD INTO PARK POSITION AND APPLIED THE HAND BRAKE. A MAN AND HIS SON (I BELIEVE) WITNESSED THE ACCIDENT AND CAME TO ME WITHIN A FEW MINUTES. THEY CALLED EMS. WHILE WAITING FOR EMERGENCY TO ARRIVE, I GOT MY CELL PHONE FROM MY BACKPACK, WHICH WAS ON THE PASSENGER SEAT, AND CALLED MY FATHER. A FEW MINUTES LATER, ANOTHER PERSON, CAME UP TO ME AND SAID HE WITNESSED THE ACCIDENT AS WELL AND STAYED NEAR MY CAR. I DID NOT MOVE FROM THE DRIVERS SEAT OR OPEN THE DOOR BECAUSE I WAS TOO AFRAID TO OPEN THE DOOR...FEW MINUTES LATER, THE EMERGENCY PERSONNEL CAME. THEY OPENED THE CAR DOOR AND CLEARED A FEW THINGS AND PUT ME ON A STRETCHER. THEY PUT A NECK BRACE AND RESTRAINED MY HEAD FROM MOVING AND STRAPPED ME ONTO THE STRETCHER. THEY PICKED UP MY BACKPACK AS WELL. MY DAD CAME AS THEY WERE PUTTING ME ON THE STRETCHER. I WAS IMMEDIATELY RUSHED TO THE NEAREST ER. .. I HAVE CONCERN ABOUT THE AIRBAG. WHY THE AIRBAGS DID NOT DEPLOY?. WOULD YOU BE ABLE TO INVESTIGATE? I AUTHORIZE MY FATHER (PHONE NUMBER PROVIDED BELOW) TO DISCUSS ABOUT THIS INCIDENT. UPDATED 08-20-14 *BF UPDATED 8/28/2014 *JS ..UPDATED 09-09-14 *BF

06/19/2014
Components: SERVICE BRAKES
Incident Date: 06/22/2013
Crash: No
Fire: No
Vehicle Identification Number: JTDZN3EU1C3******
Summary

I STATED TO THE DEALERSHIP ON JUNE24,2013 THAT THE CAR FEELS LIKE IT RUNAWAY WHEN I BRAKE AND HIT A POTHOLE IN THE ROAD. THEY ROAD TESTED MY CAR AND COULDN'T DUPLICATE ANY ABNORMAL ISSUES WITH THE BRAKING. THEY VISUALLY INSPECTED THE BRAKES AND THEY FOUND NOTHING. THERE HAVE BEEN INCIDENTS WHERE I BRAKE AND HIT A POTHOLE AND JUT FORWARD EITHER ALMOST PASSING A RED LIGHT OR ALMOST HITTING A CAR IN FRONT OF ME. IT IS A VERY SCARY SITUATION. I WOULD HAVE DONE THIS COMPLAINT SOONER,BUT I WAS NOT AWARE OF THIS WEBSITE. I JUST HAPPEN TO SEARCH TO SEE IF ANYONE ELSE HAS THE SAME ISSUE WITH THEIR 2012 PRIUS V. THIS SCARY DANGEROUS SITUATION STILL CONTINUES TILL THIS DAY. *TR

06/18/2014
Components: POWER TRAIN,VEHICLE SPEED CONTROL
Incident Date: 06/17/2014
Crash: No
Fire: No
Vehicle Identification Number: JTDZN3EU8C3******
Summary

TL* THE CONTACT OWNS A 2012 TOYOTA PRIUS. THE CONTACT STATED THAT WHILE TRAVELING 45 MPH, THE VEHICLE ACCELERATED WITHOUT WARNING. THE CONTACT STATED THAT THE VEHICLE JERKED AND MADE A LOUD NOISE. THE VEHICLE RESUMED TO ITS NORMAL ACCELERATION AFTER THE BRAKES WERE APPLIED. THE FAILURE OCCURRED ON THREE OCCASIONS. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE FAILURE AND CURRENT MILEAGE WAS 22,000. THE CONSUMER STATED WHEN SHE APPLIED THE BRAKE LIGHTLY, THE ENGINE REVVED UP AND THE VEHICLE DID NOT SLOW DOWN. THE CONSUMER HAS SINCE SOLD THE VEHICLE. UPDATED 09/23/14

06/13/2014
Components: POWER TRAIN
Incident Date: 05/15/2014
Crash: No
Fire: No
Vehicle Identification Number: JTDKN3DU6C5******
Summary

TL* THE CONTACT OWNS A 2012 TOYOTA PRIUS. THE CONTACT STATED THAT AFTER THE VEHICLE WAS PARKED IN A RESIDENTIAL GARAGE, IT STARTED TO ROLL AWAY IN REVERSE INDEPENDENTLY. THE CONTACT STATED THAT THE VEHICLE ROLLED ALL THE WAY INTO THE STREET KNOCKING HER DOWN TO THE GROUND AND INTO A MAIL BOX. THE CONTACT SUSTAINED A LACERATION TO HER LEFT LEG WHICH REQUIRED MEDICAL ATTENTION. THE DEALER WAS NOT NOTIFIED OF THE FAILURE. THE VEHICLE WAS REPAIRED. THE APPROXIMATE FAILURE MILEAGE WAS 23,900. *TR

05/29/2014
Components: POWER TRAIN,STRUCTURE
Incident Date: 05/22/2014
Crash: Yes
Fire: No
Vehicle Identification Number: JTDKN3DU1C5******
Summary

I WAS GETTING READY TO PULL OUT OF A PARKING SPACE IN A PARKING LOT. THE CAR WAS IN PARK, SO I PRESSED ON THE BRAKE, STARTED THE CAR AND PUT IT IN REVERSE. ALL OF A SUDDEN THERE WAS A LOUD ROAR AND THE CAR SHOT FULL SPEED IN REVERSE, COMPLETELY OUT OF CONTROL. IT CLIPPED THE BUMPER OF A PARKED CAR AND SOME SHOPPING CARTS, THEN BACKED INTO A WALL WHICH STOPPED THE CAR. MIRACULOUSLY NO ONE WAS INJURED. THE CAR HAS BEEN TOTALED. *TR

05/26/2014
Components: AIR BAGS
Incident Date: 05/24/2014
Crash: Yes
Fire: No
Vehicle Identification Number: JTDKN3DP2C3******
Summary

AT APPROXIMATELY 14:35 ON SATURDAY MAY 24 2014, THE CAR BEHIND ME WAS HIT BY AN SUV THAT DIDN'T BRAKE WHEN HE CAME TO A TOTALLY STOPPED LONG LINE OF TRAFFIC ON HWY 101 SB. I ESTIMATE THAT THE SUV WAS TRAVELING AT A SPEED OF AT LEAST 55 MPH WHEN IT STRUCK THE CAR BEHIND ME. THE CAR BEHIND ME THEN STRUCK THE BACK OF MY 2012 PRIUS PLUG-IN VEHICLE PUSHING THE FRONT OF MY CAR INTO ANOTHER SUV IN FRONT OF ME. 4 VEHICLES WERE INVOLVED, OTHERS TOOK HEAVY DAMAGE. NONE OF MY AIRBAGS DEPLOYED, AND I BEGAN FEELING LOWER LEFT SIDE NECK PAINS THE DAY AFTER THE ACCIDENT. *TR

05/21/2014
Components: ELECTRICAL SYSTEM
Incident Date: 12/17/2013
Crash: No
Fire: No
Summary

WHEN OUR NEIGHBOR WITH A 2013 PRIUS KEY FAB ENTERS OUR 2011 PRIUS IT DISABLES THE IGNITION. IT WILL SOMETIMES ALLOW THE CAR TO START BY TOUCHING OUR KEY FAB TO THE IGNITION BUTTON HOWEVER IF ENGINE STOPS, LIKE AT A STOP LIGHT, IT WILL DISABLE THE IGNITION AGAIN NOT ALLOWING YOU TO START THE CAR UNLESS YOU PUT YOUR KEY FAB UP TO THE START BUTTON AGAIN. THE DEALER KNEW ABOUT THE SITUATION AND AGREED IT IS A SAFETY HAZARD BUT SAID TOYOTA WILL NOT FIX THE PROBLEM. *TR

05/19/2014
Components: VEHICLE SPEED CONTROL
Incident Date: 05/19/2014
Crash: No
Fire: No
Vehicle Identification Number: JTDZN3EU3C3******
Summary

WHEN THE VEHICLE HITS A BUMP, ROCK OR UNEVEN ROAD WHILE DECELERATING, THE VEHICLE SUDDENLY ACCELERATES. IT FEELS LIKE WHEN YOU SKIP A STEP. I HAVE HAD THE VEHICLE SINCE DECEMBER 2012 AND THIS HAS HAPPENED ENOUGH TIMES THAT I DO NOT THINK ITS FORTUITOUS. THE SUDDEN ACCELERATION MAKES THE CAR TRAVEL A COUPLE OF FEET. UPDATED 12/5/2014 *JS

05/16/2014
Components: AIR BAGS
Incident Date: 04/24/2014
Crash: Yes
Fire: No
Vehicle Identification Number: JTDKN3DU5C1******
Summary

TL* THE CONTACT OWNS A 2012 TOYOTA PRIUS. THE CONTACT STATED THAT WHILE TRAVELING APPROXIMATELY 40 MPH, ANOTHER VEHICLE CRASHED INTO THE REAR PASSENGER SIDE OF THE VEHICLE. THE AIR BAGS DID NOT DEPLOY. THE VEHICLE SPUN AROUND AND ROLLED OVER. A POLICE REPORT WAS FILED. THE CONTACT SUSTAINED A HEAD CONCUSSION AND A BULGING DISK IN HIS BACK INJURY. THE VEHICLE WAS DESTROYED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE AND STATED THAT THE VEHICLE WAS NOT INCLUDED IN NHTSA CAMPAIGN ID NUMBER: 13V014000 (AIR BAGS). THE APPROXIMATE FAILURE MILEAGE WAS 22,000.

05/01/2014
Components: SERVICE BRAKES
Incident Date: 01/03/2012
Crash: No
Fire: No
Vehicle Identification Number: JTDKN3DU1C1******
Summary

TL* THE CONTACT OWNS A 2012 TOYOTA PRIUS. THE CONTACT STATED THAT WHILE TRAVELING AT VARIOUS SPEEDS, THE VEHICLE FAILED TO RESPOND TO DECELERATION ATTEMPTS. THE CONTACT MENTIONED THAT THE FAILURE WAS EXPERIENCED MULTIPLE TIMES. THE VEHICLE WAS TAKEN TO THE DEALER WHO WAS UNABLE TO DIAGNOSE THE FAILURE. THE MANUFACTURER WAS NOT NOTIFIED. THE FAILURE MILEAGE WAS 5,000.

04/30/2014
Components: SERVICE BRAKES
Incident Date: 11/01/2013
Crash: No
Fire: No
Vehicle Identification Number: JTDKDTB3XC1******
Summary

BRAKES ARE EXTREMELY TOUCHY AND GRAB WHENEVER IT IS DAMP OUTSIDE. *JS

04/24/2014
Components: SERVICE BRAKES
Incident Date: 04/21/2014
Crash: Yes
Fire: No
Vehicle Identification Number: JTDKN3DUXC0******
Summary

I WAS TRAVELING ABOUT 20 MILES AN HOUR DURING TRAFFIC HOUR WHEN I SAW THE CAR STOPPED IN FRONT OF ME. I HAD AT LEAST 4 CAR DISTANCE WHEN I APPLIED BRAKES. NORMALLY, I CAN FEEL THE SEAT BELT TIGHTEN, CARS JERKING OR SHAKE DUE TO ANTI-LOCK BRAKE WHEN YOU STEP ON THE BRAKE HARD. BUT THIS TIME, I DID NOT FEEL THE CAR SLOW DOWN WHEN I STEPPED ON BRAKE ALL THE WAY DOWN, IT CONTINUE TO CRUISE A LITTLE BEFORE IT SLOW DOWN, BUT BY THEN, I HAVE ALREADY HIT THE CAR IN FRONT OF ME. THIS CAR WAS SERVICED REGULARLY, DURING MY LAST VISIT 3 WEEKS AGO, I WAS NOTIFIED THAT MY CAR IS ON THE RECALL LIST FOR SOFTWARE UPDATE. *TR

04/24/2014
Components: ENGINE
Incident Date: 04/22/2014
Crash: No
Fire: No
Vehicle Identification Number: JTDKN3DU3C5******
Summary

DRIVING THE INTERSTATE AT 65 MPH THE ENGINE STOPPED - WITH NO WARNING OF ANY KIND, THE AIR, DASH LIGHTS, RADIO, ETC ALL CONTINUED TO WORK. WE COASTED TO THE SIDE OF THE ROAD & RESTARTED THE ENGINE. WE PURCHASED NEW & HAD ALL THE REQUIRED MAINTENANCE DONE AT THE TOYOTA DEALERSHIP. WE LEARNED OF A RECALL ON THE NEWS IN FEBRUARY & TOOK THE CAR IN FOR THE REPAIR. (A SOFTWARE PROBLEM RELATED TO THE CAR ENGINE STOPPING WHILE DRIVING) WHEN WE LEARNED OF THE RECALL WE REMEMBERED THIS HAD HAPPENED TO US ABOUT A MONTH EARLIER, AGAIN, ON THE INTERSTATE AT 65 MPH & THOUGHT IT WAS JUST A FLUKE AT THE TIME. WE WERE VERY UPSET WHEN THIS LATEST INCIDENT HAPPENED AFTER HAVING THE RECALL REPAIR DONE ON THE CAR & HAVING DRIVEN A FEW THOUSAND MILES BETWEEN INCIDENTS. WE DROVE THE CAR DIRECTLY TO OUR DEALER'S SERVICE DEPT AND REPORTED THESE FACTS TO THE SERVICE MANAGER. THEY IMMEDIATELY TOOK IT IN AND TRIED TO DETECT ANY EVIDENCE OF THE INCIDENT. THEY TOLD US THAT THEY ALSO CONTACTED TOYOTA CORPORATE TECHNICAL SERVICES FOR ASSISTANCE. THEY WERE NOT ABLE TO FIND ANY EVIDENCE OF THE INCIDENT. AS WE ARE NOW AFRAID TO DRIVE THE CAR, THEY GAVE US A CAR TO DRIVE UNTIL THE PROBLEM COULD BE RESOLVED. WE DON'T WANT TO SEE THIS CAR SOLD TO AN UNSUSPECTING DRIVER. WE FEEL THIS IS A LIFE THREATENING DEFECT AND TOYOTA SHOULD REPURCHASE THE CAR FROM US AT A FAIR VALUE SO THAT WE COULD REPLACE IT WITH ANOTHER CAR. WE CONTACTED THE TOYOTA CUSTOMER EXPERIENCE CENTER YESTERDAY BY PHONE AND FILED A FORMAL COMPLAINT, THEY OPENED A FILE AND GAVE US A CASE NUMBER. TODAY WE WERE CONTACTED BY PHONE BY A TOYOTA REGIONAL ANALYST AND WERE TOLD THAT SINCE THEY CANNOT FIND ANY EVIDENCE OF THE INCIDENT BY USING THEIR COMPUTER SYSTEM WE WOULD NEED TO FILE A LEMON LAW COMPLAINT. WE TOLD HIM THAT WE EXPECT TOYOTA TO RESOLVE OUR ISSUE - WE SHOULD NOT HAVE TO PROVE THE DEFECT. HELP. *TR

04/22/2014
Components: AIR BAGS
Incident Date: 04/08/2014
Crash: Yes
Fire: No
Vehicle Identification Number: JTDKN3DU5C5******
Summary

TL* THE CONTACT OWNS A 2012 TOYOTA PRIUS. THE CONTACT STATED THAT WHILE DRIVING 55 MPH, HE LOST CONTROL OF THE VEHICLE AND CRASHED. THE CONTACT COULD NOT RECALL WHAT THEY CRASHED INTO. UPON IMPACT THE AIR BAGS FAILED TO DEPLOY. THERE WERE NO INJURIES. THE VEHICLE WAS TAKEN TO A INDEPENDENT MECHANIC WHERE THE FAILURE WAS NOT DIAGNOSED. THE MANUFACTURER WAS INFORMED OF THE FAILURE. THE FAILURE AND CURRENT MILEAGE WAS 43,230.

04/20/2014
Components: SERVICE BRAKES
Incident Date: 04/20/2014
Crash: No
Fire: No
Vehicle Identification Number: JTDKDTB30C1******
Summary

WHEN STEPPING ON THE BRAKES DURING WEST WEATHER (MOISTURE IN THE BRAKES) THE REAR WHEELS LOCK UP FOR A SPLIT SECOND EVERY TIME. WHEN IT IS DRY IT DOESN'T LOCK UP BUT STILL HITS HARD.

04/14/2014
Components: STRUCTURE,WHEELS
Incident Date: 07/07/2013
Crash: Yes
Fire: No
Vehicle Identification Number: JTDZN3EU4C3******
Summary

I WAS COMPLETING PARKING THE CAR IN A HEAD-IN PARKING SPACE IN A PARKING LOT. WITH MY FOOT ON THE BRAKE, THE CAR EXPERIENCED UNINTENDED SUDDEN ACCELERATION. THE CAR JUMPED A CONCRETE SIDEWALK, CROSSED THE 6-8 FOOT WIDE SIDEWALK, AND CRASHED INTO A METAL SECURITY FENCE. *JS

04/11/2014
Components: AIR BAGS,SERVICE BRAKES
Incident Date: 03/29/2014
Crash: Yes
Fire: No
Summary

CAR IN FRONT SLOWED THEN STOPPED QUICKLY AS THE CAR AHEAD OF IT ATTEMPTED TO USE THE MIDDLE LANE IMPROPERLY (NOT A TURN LANE AT THAT TIME), NOT MOVING FULLY NOR QUICKLY INTO THE LANE. CAR IN FRONT STOPPED. APPLIED BRAKES IMMEDIATELY TO THE PRIUS C TO SLOW, THEN ADDED ONE RAPID PUMP, AND ULTIMATELY PUSHED THE PEDAL TO THE FLOOR. THE PRIUS DID LITTLE MORE THAN SLOW (WITHOUT EVEN A JOLT FROM THE FIRM APPLICATION OF THE BRAKES), CAUSING A CRASH INTO THE REAR OF THE CAR IN FRONT AND SIGNIFICANT DAMAGE TO THE ENTIRE FRONT END. NO AIRBAG DEPLOYMENT. *JS

04/10/2014
Components: AIR BAGS,SERVICE BRAKES
Incident Date: 04/04/2014
Crash: Yes
Fire: No
Summary

TL* THE CONTACT OWNS A 2012 TOYOTA PRIUS. THE CONTACT STATED THAT WHILE DRIVING 25 MPH, THE VEHICLE WAS CRASHED INTO FROM THE REAR. THE DRIVER ATTEMPTED TO ENGAGE THE BRAKES HOWEVER, THE BRAKES BECAME UNRESPONSIVE. AS A RESULT, THE DRIVER CRASHED INTO ANOTHER VEHICLE AND THE AIR BAGS FAILED TO DEPLOY. A POLICE REPORT WAS FILED AND NO INJURIES WERE REPORTED. THE VEHICLE WAS TOWED TO THE DEALER AND THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE VEHICLE WAS NOT REPAIRED. THE VIN WAS NOT AVAILABLE. THE FAILURE AND CURRENT MILEAGE WAS 60,000.

04/09/2014
Components: STRUCTURE
Incident Date: 03/03/2014
Crash: No
Fire: No
Summary

A DEAD MOUSE WAS FOUND IN THE CABIN AIR FILTER. THE DEALER CHARGED ME TO CHANGE THE FILTER AND CLEAN OUT THE AIR SYSTEM. I THOUGHT IT WAS A FLUKE. I HAD SEVERAL UNEXPLAINED MESSES IN THE CAR (BLAMED MY CHILDREN) THEN FOUND A LIVE MOUSE IN THE GLOVE COMPARTMENT. OPENED UP THE GLOVE BOX ALL THE WAY AND EXPOSED WHAT WAS BEHIND IT AND FOUND THE MICE HAD SHREDDED UP THE INSULATION AROUND THE WIRING SYSTEM. WE REMOVED A GALLON SIZED BAGGIE OF INSULATION THAT MADE A VERY COZY AND LARGE MOUSE NEST. NOW THE DEALER WANTS TO CHARGE ME AGAIN FOR A MOUSE ISSUE. WHERE WILL THIS END? IN READING ON THE INTERNET, IT APPEARS TOYOTA PRIUS HAS A BIG PROBLEM WITH NOT SEALING UP THE CAR FOR VERMIN. HANTA VIRUS IS A VERY BIG CONCERN FOR ME, AS IS THE THOUGHT OF A MOUSE SCURRYING NEAR OR OVER ME WHILE I AM DRIVING. *TR

04/09/2014
Components: POWER TRAIN
Incident Date: 04/07/2014
Crash: No
Fire: No
Vehicle Identification Number: JTDKN3DU1C1******
Summary

I PULLED UP TO A CAR WASH AND ONCE I WAS ON THE TRACK I TRIED TO PUT THE VEHICLE INTO NEUTRAL AND IT WOULD NOT WORK. THE AUTOMATIC CAR WASH TRACK STARTED TO TRY TO PULL THE VEHICLE FORWARD. AS IM FRANTICALLY TRYING TO MAKE IT GO INTO NEUTRAL, THE VEHICLE STARTED TO HOP OFF THE TRACK AND WAS GETTING VIOLENTLY THRASHED AROUND AS IT WAS GETTING PULLED FORWARD CAUSING THE PERSON RUNNING THE WASH TO HAVE TO MANUALLY HIT A PANIC BUTTON TO STOP IT. FORTUNATELY THERE WAS NO DAMAGE TO EITHER THE VEHICLE OR THE CAR WASH BUT IT IS VERY DISTURBING THAT IT WOULD NOT WORK. IT TOOK SEVERAL EMPLOYEES TO BE ABLE TO FIGURE OUT HOW IT WORKED. IT SHOULD BE SIMPLE... IT'S NOT!!! WAY TO COMPLICATED AND I'M STILL NOT 100% SURE AFTER TRYING TO PUT IT IN NEUTRAL HOW IT WORKS. IT JUST SOMETIMES WILL GO INTO NEUTRAL AFTER TRYING IT OVER AND OVER....VERY UNSAFE. *TR

04/08/2014
Components: VEHICLE SPEED CONTROL
Incident Date: 01/25/2014
Crash: Yes
Fire: No
Vehicle Identification Number: JTDKN3DPXC3******
Summary

2012 TOYOTA PRIUS. CONSUMER WRITES IN REGARDS TO VEHICLE SUDDEN ACCELERATION. *SMD THE CONSUMER STATED AS HE ENTERED A PARKING LOT AND TURNED TO GO DOWN AN AISLE, HE HIT THE CURB TOO CLOSELY AND THE VEHICLE ACCELERATED AT AN INCREDIBLE SPEED. HE PUT HIS FOOT ON THE BRAKE AND IT WENT TO THE FLOOR; HE TRIED TO TURN THE POWER OFF, BUT THE VEHICLE DID NOT STOP. AT THE RATE THE VEHICLE ACCELERATED, HE PASSED BY 2 PARKING AISLES AND WAS STOPPED BY HITTING A PARKED VEHICLE, WHICH THE FORCE OF HIS VEHICLE WAS PUSHED UNDER A FENCE AND ONTO A RAILROAD TRACK. THE VEHICLE WAS BADLY DAMAGED BECAUSE THE EMERGENCY BRAKE WAS ON AND THE IMPACT DESTROYED THE TRANSMISSION. THE DEALERSHIP REVIEWED THE COMPUTER DATA AND CONCLUDED THE VEHICLE DID NOT ACCELERATE ON ITS OWN. THEY IMPLIED HIS FOOT WAS ON THE ACCELERATOR AND NOT THE BRAKE. *JB

04/08/2014
Components: AIR BAGS
Incident Date: 04/02/2014
Crash: Yes
Fire: No
Vehicle Identification Number: JTDZN3EUXC3******
Summary

DRIVER IN A 2005 FORD FOCUS 4 DOOR TURNED LEFT IN FRONT OF ME. MY PRIUS V HIT THE FORD FOCUS ON THE FRONT PASSENGER SIDE CORNER. MY PRIUS WAS DAMAGED IN THE CENTER OF THE FRONT. THE SPEED OF MY VEHICLE IS LESS THAT 40 MPH, THE SPEED LIMIT. I BELIEVE I WAS TRAVELING ABOUT 30 MPH BEFORE I HIT THE BRAKES HAD ABOUT 25 FEET TO STOP. WHEN WE HIT THE FORD IT WAS LIKE HITTING A BRICK WALL, MY PRIUS POPPED UP OFF THE GROUND ABOUT A FOOT. NEITHER OF THE FRONT AIR BAGS DEPLOYED. MY WIFE, THE PASSENGER IN MY PRIUS FRACTURED HER STERNUM DUE TO THE PRESSURE OF THE SEAT BELT. UPDATED 06/06/2014 *JS

04/01/2014
Components: SERVICE BRAKES
Incident Date: 04/02/2012
Crash: No
Fire: No
Summary

I HAVE OWNED A TOYOTA PRIUS 2012 SINCE FEBRUARY 2012 AND HAVE HAD MULTIPLE ISSUES WITH THE BRAKING SYSTEM. I HAVE NOTICED THAT IF DRIVING OVER A DEPRESSION IN THE ROAD (E.G. POT HOLE OR MAN HOLE COVER) WHILE DEPRESSING THE BRAKE THE VEHICLE ACCELERATES. IT SEEMS THAT THE VEHICLES BRAKE SYSTEM RELEASES AND YOU HAVE TO REAPPLY THE BRAKES. I HAVE HAD THE VEHICLE INSPECTED BY THE DEALER 2 TIMES AND THEY HAVE BEEN UNABLE TO IDENTIFY THE PROBLEM. I HAVE NOTICE VARIOUS OTHER COMPLAINS ON THIS WEBSITE AND WANTED TO ADD MY EXPERIENCE. HOPEFULLY THIS WILL EVENTUALLY LEAD TO THE GOVERNMENT FORCING TOYOTA TO RECALL 2012 PRIUS MODELS BEFORE SOMEONE IS SERIOUSLY HURT. *TR

03/08/2014
Components: ELECTRICAL SYSTEM,EXTERIOR LIGHTING
Incident Date: 03/08/2014
Crash: No
Fire: No
Vehicle Identification Number: JTDKN3DU6C1******
Summary

WHEN THE HEADLIGHTS ARE ON, THE SPEEDOMETER DOES NOT DISPLAY WHEN THE DASHBOARD LIGHTS ARE DIMMED. ALL OTHER DISPLAYS DIM, BUT THE SPEED OF THE CAR IS NO LONGER DISPLAYED. *TR

02/24/2014
Components: SERVICE BRAKES
Incident Date: 02/01/2013
Crash: No
Fire: No
Vehicle Identification Number: JTDZN3EU5C3******
Summary

I BEGAN EXPERIENCING WHAT I DESCRIBED TO THE DEALER AS A "HICCUP" IN MY BRAKES. I COMPLAINED OF THIS PROBLEM THE TWO TIMES I TOOK THE CAR IN FOR ROUTINE MAINTENANCE (FIRST AND NEXT SIX MONTHS), AND EACH TIME THEY FOUND "NO PROBLEM" WITH THE BRAKES. IT WAS NOT UNTIL THIS SNOWY ROUGH WINTER WITH ALL THE ATTENDANT POT HOLES IN THE STREET THAT I CORRELATED THIS BRAKING PROBLEM WITH UNEVEN PAVEMENT. I KNOW THIS HAPPENS WHEN MY RIGHT FRONT TIRE HITS A POT HOLE, AND IT MAY HAPPEN WHEN ANY TIRE DOES, BUT IF I'M APPLY THE BRAKES - ESPECIALLY HITTING THE BRAKES AT THE MOMENT ONE TIRE DIPS INTO THE HOLE -THEY DO NOT ENGAGE AND IN FACT THERE'S A SLIGHT LURCH FORWARD, ALMOST AN ACCELERATION. THE CAR IS GOING TO THE SERVICE DEPARTMENT TOMORROW WITH THE HOPES THAT THE PROBLEM CAN BE LOCATED. THIS TRULY FEELS DANGEROUS TO DRIVE. *TR

02/10/2014
Components: VISIBILITY
Incident Date: 12/23/2013
Crash: No
Fire: No
Summary

2012 TOYOTA PRIUS. CONSUMER WRITES IN REGARDS TO VEHICLE WINDOW EXPLODED. *SMD WHILE DRIVING 35-40 MPH ON A PAVED ROAD, THE CONSUMER HEARD A LOUD POP. HE THOUGHT IT WAS A TIRE BLOW OUT, BUT HE SOON REALIZED, THE REAR WINDOW HAD CRACKED, FOR NO APPARENT REASON. *JB

02/03/2014
Components: STRUCTURE
Incident Date: 05/01/2012
Crash: No
Fire: No
Summary

TL* THE CONTACT OWNS A 2012 TOYOTA PRIUS. THE CONTACT STATED THAT WHILE DRIVING APPROXIMATELY 65 MPH, THE FRONT DRIVER'S SIDE INTERIOR SPLASH PROTECTOR BECAME DISENGAGED FROM THE VEHICLE. THE CONTACT HAD PREVIOUSLY EXPERIENCED THE SAME DEFECT WITH THE FRONT PASSENGER'S SIDE SPLASH PROTECTOR. THE CONTACT INDICATED THAT THE DEFECT WAS DUE TO THE VEHICLE BEING TOO LOW TO THE GROUND AND WHEN PARKING THE VEHICLE, THE SPLASH PROTECTORS WOULD MAKE CONTACT WITH THE CURB CAUSING THEM TO BECOME LOOSE AND EVENTUALLY DETACH FROM THE VEHICLE. THE CONTACT ALSO STATED THAT THE PROTECTORS WOULD ALSO MAKE CONTACT WITH THE TIRES ONCE THEY BECAME LOOSE. THE VEHICLE WAS DIAGNOSED AND REPAIRED AT THE DEALER. THE MANUFACTURER WAS NOTIFIED AND NO SOLUTION WAS OFFERED. THE VIN WAS NOT AVAILABLE. THE FAILURE MILEAGE WAS 5,000.

01/24/2014
Components: ELECTRICAL SYSTEM,SERVICE BRAKES,ENGINE
Incident Date: 01/03/2014
Crash: No
Fire: No
Vehicle Identification Number: JTDZN3EU9C3******
Summary

TL* THE CONTACT OWNS A 2012 TOYOTA PRIUS HYBRID. THE CONTACT STATED THAT THE AUTOMATIC STARTUP ENGAGED INDEPENDENTLY WITH A LOUD CLUNKING NOISE. THE VEHICLE WAS TOWED TO AN AUTHORIZED DEALER FOR DIAGNOSIS. THE TECHNICIAN WAS UNABLE TO DUPLICATE THE PROBLEM. THE VEHICLE WAS ALSO DIAGNOSED BY A DIFFERENT DEALER WHO REFUSED TO REPAIR THE VEHICLE. THE MANUFACTURER WAS NOTIFIED OF THE PROBLEM. THE VEHICLE HAD NOT BEEN REPAIRED. THE APPROXIMATE FAILURE MILEAGE WAS 32,775. ..UPDATED 02-28-14 *BF THE CONSUMER STATED THE VEHICLE WAS TRADED IN. UPDATED 03/19/2014*JS

01/18/2014
Components: VEHICLE SPEED CONTROL,SERVICE BRAKES
Incident Date: 12/19/2013
Crash: Yes
Fire: No
Vehicle Identification Number: JTDZN3EU3C3******
Summary

I BOUGHT PRIUS V IN FEBRUARY 2012. I'VE NOTICED FEW TIMES ISSUES WITH BRAKES. WHILE DECELERATING WITH MY FOOT ON THE BRAKE PEDAL TO SLOW THE CAR TO A STOP AND IF THE CAR GOES OVER A POTHOLE OR SLIGHT BUMP ON THE ROAD THEN CAR ACCELERATES FORWARD BEFORE COMING TO A STOP. THIS IS SAFETY HAZARD SINCE IT ALMOST LED TO HITTING THE OTHER CAR'S REAR BUMPER. ALSO, I'VE GOTTEN INTO AN ACCIDENT IN DECEMBER 2013 WHERE THERE WAS ANOTHER BRAKE ISSUE. I STOPPED MY CAR IN THE INCLINE ROAD BY PUTTING MY FOOT ON THE BRAKE PEDAL. THEN, I CHANGED THE GEAR SHIFT TO REAR AND SLOWLY TOOK MY FOOT OFF THE BRAKE PEDAL SO THAT I CAN BACK INTO THE STREET PARKING WHICH WAS ONLY ABOUT 4 TO 5 FEET AWAY. SUDDENLY, CAR SPED DOWN THE ROAD GOING REAR DIRECTION TO THE DIRECTLY OPPOSITE STREET AND HIT TWO PARKED CARS. I HAD PUT THE FOOT DOWN ON THE BRAKE PEDAL WHEN I NOTICED THE CAR GOING REAR FAST BUT IT WOULD NOT STOP THE CAR FROM GOING DOWN THE ROAD. I HAD NO CONTROL OVER THE CAR OR THE SPEED. THIS IS MAJOR SAFETY HAZARD SINCE SOMEONE COULD HAVE BEEN SERIOUSLY INJURED WITH LOSING CONTROL OF THE BRAKE AND ACCELERATION. I'VE OWNED OTHER TOYOTA CAR (CAMRY) BEFORE BUT NEVER HAD THIS ISSUE UNTIL THIS PRIUS V. MY CAR HAS BEEN IN BODY SHOP FOR OVER A MONTH WITH REPAIRS. I PLAN TO TAKE THE CAR TO THE TOYOTA DEALER TO CHECK OUT THIS BRAKE ISSUE. *TR

01/07/2014
Components: ELECTRICAL SYSTEM,EXTERIOR LIGHTING
Incident Date: 01/05/2014
Crash: No
Fire: No
Summary

DRIVING IN THE EVENING, USING HEADLIGHTS. TURN VEHICLE OFF AND EXIT. WITHIN AN HOUR, GET BACK INTO VEHICLE, START, TURN ON HEADLIGHTS AND THEY (LOW BEAMS) FAIL TO ILLUMINATE. HIGH BEAMS WORK, AS DO PARKING LIGHTS, BUT THE LOW BEAMS STOPPED WORKING, AND THEY STILL FAIL TO WORK. DRIVING WITHOUT HEADLIGHTS OR PERPETUAL USE OF HIGH BEAMS IS A SAFETY HAZARD AND DISTRACTION FOR OTHER MOTORISTS CAUSING AN UNSAFE CONDITION. HAVE MADE AN APPOINTMENT WITH LOCAL TOYOTA DEALERSHIP FOR MAINTENANCE, IN EARLY FEB. 2014. THE VEHICLE IS STILL UNDER FACTORY WARRANTY, LESS THAN 36 MONTHS OLD WITH FEWER THAN 36,000 MILES. *TR

12/23/2013
Components: VISIBILITY/WIPER
Incident Date: 11/11/2013
Crash: No
Fire: No
Vehicle Identification Number: JTDKN3DP7C3******
Summary

I BOUGHT A 2012 TOYOTA PRIUS PLUG-IN. THE WINDSHIELD CREATES A GHOSTING EFFECT ON LIGHTS, ESPECIALLY AT NIGHT. LIGHTS FROM OTHER CARS AND STREETLIGHTS ARE GLARING THROUGH THE WINDSHIELD WITH A GHOSTED IMAGE ABOVE AND BELOW SO I SEE THREE LIGHTS. THE EFFECT IS SO PRONOUNCED THAT IT IS IMPOSSIBLE TO READ LIT HIGHWAY SAFETY SIGNS AT NIGHT BECAUSE THE GHOSTING OBSCURES THE LETTERS COMPLETELY. THE LIGHTS LOOK FINE THROUGH THE SIDE GLASS, SO IT IS CLEARLY AN ISSUE JUST WITH THE WINDSHIELD. I CONTACTED THE DEALER AND THEY DISMISSED MY COMPLAINT. HOWEVER I SEE THAT MANY PEOPLE HAVE MENTIONED THE EXACT SAME THING ONLINE AND OUR LOCAL NEWS CHANNEL IN THE SAN FRANCISCO AREA KABC CHANNEL 7 HAS BEGIN A "7 ON YOUR SIDE" INVESTIGATION. PLEASE URGE TOYOTA TO RECALL THESE DANGEROUS WINDSHIELDS. *TR

12/21/2013
Components: POWER TRAIN,VEHICLE SPEED CONTROL,SERVICE BRAKES
Incident Date: 07/25/2013
Crash: Yes
Fire: No
Vehicle Identification Number: JTDZN3EU0C3******
Summary

THE CAR WAS PARKED ON A STEEP INCLINE WHILE I CLOSED A GATE BEHIND ME TO A GATED DRIVEWAY. WHEN I GOT BACK IN THE CAR AND PUT THE CAR IN DRIVE, I TOOK MY FOOT OFF OF THE BRAKE AND BEFORE I COULD GET IT TO THE GAS PEDAL THE CAR IMMEDIATELY ROLLED BACK AND INTO THE GATE. THE CAR RELEASED AS IF IT WAS A STANDARD SHIFT CAR THAT NEEDED A CLUTCH AND SLAMMED INTO THE GATE. I HAVE TAKEN THE CAR TO OTHER SAFE SPOTS THAT ARE ON HILLS AND FOUND THAT THIS CAR CAN NOT HOLD A STOPPED POSITION ON AN INCLINE. *TR

12/21/2013
Components: POWER TRAIN,ENGINE
Incident Date: 06/01/2013
Crash: No
Fire: No
Vehicle Identification Number: JTDZN3EU0C3******
Summary

AT LEAST 2 OR 3 TIMES A WEEK, WHEN SHIFTING THE CAR INTO DRIVE WHEN THE CAR IS STOPPED, THE CAR GOES INTO REVERSE INSTEAD. THE FIRST FEW TIMES I THOUGHT I HAD MADE A RUSHED ERROR, SO I STARTED WATCHING QUITE CAREFULLY. YOU CAN EVEN BE BACKING UP AND THEN BRAKE AND SHIFT THE CAR SPECIFICALLY INTO DRIVE AND IT STAYS IN REVERSE. IT MIGHT TAKE 3 OR 4 ATTEMPTS TO GET IT INTO DRIVE. I HAVE REALIZED THIS MUST BE WHY THEY INSTALLED THE BEEPING IN THE SYSTEM TO ALERT YOU THAT THE CAR IS IN REVERSE, IT MUST BE A MORE PERVASIVE PROBLEM THAN SIMPLY IN MY CAR. I ALWAYS VISUALLY CONFIRM MY MOTIONS NOW, AND 2 OR 3 TIMES A WEEK I WILL ENTER THE CAR AND PUT IT IN DRIVE AND IT GOES INTO REVERSE INSTEAD. THIS IS AN ACCIDENT WAITING TO HAPPEN. *TR

12/08/2013
Components: VISIBILITY/WIPER
Incident Date: 11/01/2012
Crash: No
Fire: No
Vehicle Identification Number: JTDKN3DU4C1******
Summary

PRIUS IS NOT SAFE TO DRIVE AT NIGHT. THE WINDSHIELD DISTORTS LIGHT SOURCES AND CAUSES A GHOSTING/MULTIPLYING EFFECT. TRAFFIC SIGNALS IMAGES ARE DOUBLED, TRIPLED OR MORE - NOT SAFE AS IT IS DISTRACTING AND CONFUSING. THIS ISSUE IS VERY PROMINENT AT NIGHT. IT IS NOT JUST TRAFFIC SIGNALS BUT OTHER LIGHT SOURCES AS WELL. IN DECEMBER 2012, I CONTACTED TOYOTA AND WAS REFERRED TO DEALER. SERVICE MANAGER CONFIRMED ISSUE AND SAID THAT HE IS WAITING ON TOYOTA ON HOW TO FIX - NO RESOLUTION AFTER ONE YEAR OF WAITING. *TR

12/07/2013
Components: STRUCTURE
Incident Date: 07/25/2013
Crash: No
Fire: No
Vehicle Identification Number: JTDKN3DU6C1******
Summary

INTERIOR WATER LEAKAGE THAT DRIPS DOWN FROM THE CENTER CONSOLE DOWN TO THE DRIVER AND PASSENGER FLOORS. FIRST OCCURRENCE OCCURRED AROUND 14K MILES. IT IS POSSIBLE THAT IT WAS LEAKING BEFORE BUT I DID NOT NOTICE IT BECAUSE I HAVE WEATHER PROOFING FLOOR MATS, THE WETNESS OCCURS UNDER THE MAT. THE DEALER SAYS CLOGGED AC TUBING BY DEBRIS. THEY CLEANED IT OUT BUT CHARGE ME $100. SECOND OCCURRENCE IN DEC 6 2013 AT 16K MILES. IT RAIN THE NIGHT BEFORE. I SUSPECT IT IS A DESIGN FLOW IF THERE ARE TREND FOR SIMILAR COMPLAINTS OR MY CAR HAS A DEFECTIVE PART(S). THE CONSISTENT DAMPNESS UNDER THE FLOOR MATS COULD LEAD TO LONG TERM ISSUE WITH THE CAR. *TR

11/18/2013
Components: EXTERIOR LIGHTING,AIR BAGS
Incident Date: 11/12/2013
Crash: Yes
Fire: No
Summary

MY 2012 PRIUS WAS HIT IN BACK ON PASSENGER SIDE AT APPROXIMATELY 80-85 MILES/HOUR WHILE MY SPEED WAS 62 M/H. WITH IMPACT FROM HIT IN THE BACK, MY CAR WENT FLYING HEAD ON INTO THE MEDIAN WALL (THOSE TEMPORARY CEMENT WALLS USED DURING RECONSTRUCTION). TWO THINGS HAPPENED WERE: 1. AFTER THE FIRST IMPACT MY PRIUS HAD TOTAL POWER LOSS, NOT EVEN EMERGENCY FLASHER LIGHT WOULD TURN ON; 2. NON OF AIRBAGS DEPLOYED. I AM WONDERING IF ALL THIS IS NORMAL FOR THIS CAR OR THERE IS SOME SORT OF MALFUNCTION OR MANUFACTURING DEFECT? *TR

10/30/2013
Components: SERVICE BRAKES, HYDRAULIC
Incident Date: 10/30/2013
Crash: Yes
Fire: No
Summary

THE BRAKE DOEN'T WORK WHEN I WAS DRIVING OUT OF THE HIGHWAY. I PRESSED HARD OF THE BRAKE AND CANNOT STOP THE CAR. AND I CRUSHED INTO A BIG TRUCK. THE CAR CRUSHED ONCE WITH THE TRUCK AND THE MOMENTUM MADE THE CAR TO HIT THE TRAFFIC LIGHT POLE AGAIN. TERRIBLE. *TR

10/29/2013
Components: ENGINE
Incident Date: 06/01/2013
Crash: No
Fire: No
Vehicle Identification Number: JTDKN3DUXC5******
Summary

MOLDY ODOR EMITS FROM VENTS. HAD ROUND ROCK TOYOTA DEALERSHIP ATTEMPT TO CORRECT THE ISSUE FOUR TIMES AND ALSO HAD CALLED UP TOYOTA CORP BUT ISSUE WAS NEVER RESOLVED. ON THE FOURTH ATTEMPT AT THE DEALERSHIP, TOYOTA HAD AUTHORIZED A CARBON-TYPE CABIN FILTER THAT WAS SUPPOSE TO BE ABLE TO REMOVE THE ODOR BUT IT DID NOT HELP. DID NOT FIX OR REPLACE THE ROOT CAUSE OF THE ISSUE. FOOD WAS NEVER ALLOWED IN THIS VEHICLE; AIR VENT WAS SELECTOR FOR FRESH (NOT RECIRCULATE). THIS IS MY THIRD BUT LAST TOYOTA. IT BREAKS MY HEART TO HAVE PURCHASED A BRAND NEW PRIUS AND BY 3000 MILES, STRONG MOLDY ODOR EXISTS. DEALER HAD SPRAYED LYSOL, PROVIDED AC REFRESH KIT BUT EVAPORATOR OR VENTILATION SYSTEM IS FAULTY. TOYOTA BULLETIN # T-SV-0142-13 (SEPT 12). *TR

10/27/2013
Components: VEHICLE SPEED CONTROL,SERVICE BRAKES
Incident Date: 10/26/2013
Crash: Yes
Fire: No
Vehicle Identification Number: JTDZN3EUXC3******
Summary

DRIVER WAS MAKING A SHARP LEFT TURN INTO A PARKING SPACE AT LOW SPEED AND ATTEMPTED TO BRAKE TO A STOP. THE VEHICLE DID NOT SLOW DOWN AT ALL DESPITE HARD PRESSURE ON BRAKE PEDAL BUT INSTEAD ACCELERATED,JUMPED A CURB IN FRONT OF THE VEHICLE AND HIT A WALL WHICH STOPPED THE CAR. NO ONE WAS INJURED BUT FRONT BUMPER BADLY GOUGED AND FRONT DOOR SLIGHTLY DENTED. DRIVER WAS ABLE TO PUT THE CAR IN REVERSE AND GET OFF THE SIDEWALK. VEHICLE IS NOW AT TOYOTA DEALER FOR INSPECTION. UPON REFLECTION 2 OTHER INCIDENTS OCCURRED WHERE WHAT FELT LIKE A MOMENTARY SPEEDUP OCCURRED AGAIN AT LOW SPEED WHILE TURNING AND BRAKING. BUT THESE 2 WERE WHILE MOVING FORWARD AND NOT ATTEMPTING TO BRING THE VEHICLE TO A COMPLETE STOP. *TR

10/25/2013
Components: EXTERIOR LIGHTING,VISIBILITY/WIPER
Incident Date: 11/19/2012
Crash: No
Fire: No
Vehicle Identification Number: JTDKN3DP1C3******
Summary

I HAVE NOTICED GHOSTING OF IMAGES MOST OBVIOUS WHILE NIGHT DRIVING. PARTICULARLY NOTICEABLE IN LED LIGHTS. IT LOOKS LIKE A DUPLICATE IMAGE OF THE LIGHTS CREATED. IT CAN BE VERY GLARING AND HARD TO JUDGE DISTANCE OF OTHER VEHICLES. *TR

10/25/2013
Components: VISIBILITY/WIPER
Incident Date: 08/01/2013
Crash: No
Fire: No
Vehicle Identification Number: JTDZN3EU6C3******
Summary

I AM BEGINNING TO NOTICE MORE AND MORE TINY SPECKS EVENLY DISTRIBUTED ON THE WINDSHIELD THAT APPEAR TO BE IN THE MATERIAL IN THE MIDDLE OF THE WINDSHIELD BECAUSE NO AMOUNT OF WINDOW CLEANING CAN MAKE THEM GO AWAY. THE SPECKS ARE VERY DISTRACTING WHEN TRAVELING INTO THE SUN AND I BELIEVE ARE A SAFETY HAZARD. *TR

10/23/2013
Components: VISIBILITY/WIPER
Incident Date: 10/23/2013
Crash: No
Fire: No
Summary

ON OCT. 23, 2013 AT 6AM IN THE MORNING IN ABOUT 45 DEGREES FAHRENHEIT, MY TOYOTA PRIUS 2012 REAR WINDOW EMITTED A LOUD PUNCHING SOUND AND THEN SHATTERED WHEN I TURNED ON THE REAR WIPER. I GOOGLED THE INCIDENT AND WE'RE NOT THE ONLY ONES WHO EXPERIENCE THIS. THERE HAVE BEEN SIMILAR INCIDENTS ON OTHER PRIUS IN OTHER YEARS AS WELL. THUS, WE ARE REPORTING IT AND HOPE THIS WILL BE LOOKED INTO. OUR CAR IS BARELY A YEAR OLD AND UNDER WARRANTY BUT OUR LOCAL TOYOTA DEALER SAID WARRANTY WILL NOT COVER THIS. THANK GOODNESS OUR AUTO POLICY WILL AND WE DON'T HAVE TO PAY A DEDUCTIBLE. *TR

10/13/2013
Components: SERVICE BRAKES
Incident Date: 10/13/2013
Crash: No
Fire: No
Vehicle Identification Number: JTDZN3EU9C3******
Summary

I WAS IN STOP-AND-GO TRAFFIC. I HAD ACCELERATED TO ABOUT 25 MPH WHEN I NEEDED TO SLOW DOWN, I STEPPED ON THE BRAKE AND AT ABOUT THE SAME TIME HIT A BUMP IN THE ROAD. THE CAR NOT ONLY WAS NOT BRAKING (I WAS STEPPING ON THE BRAKE AT THE TIME) BUT INDEED SEEMED TO ACCELERATE BRIEFLY BEFORE THE BRAKES RE-ENGAGED (I HAD MY FOOT ON THE BRAKE--DEPRESSING IT--THE ENTIRE TIME). THIS HAS HAPPENED FROM TIME TO TIME WITH MY VEHICLE--IT HAS HAPPENED WHEN BACKING OUT OF MY GARAGE, AND ALSO WHEN BREAKING WHILE DRIVING OVER ROAD BUMPS OR POTHOLES. THIS IS A SAFETY HAZARD THAT NEEDS TO BE ADDRESSED. *TR

10/09/2013
Components: VISIBILITY
Incident Date: 09/06/2013
Crash: No
Fire: No
Vehicle Identification Number: JTDKDTB30C1******
Summary

WINDSHIELD WAS CHIPPED BY SOME DEBRIS WHILE DRIVING ON THE HIGHWAY GOING ABOUT 55 MPH, THE SIZE WAS HALF A CENTIMETER, IF THAT. THE NEXT MORNING IT TURNED INTO A 6 INCH CRACK AND HAS GROWN EVEN BIGGER IN THE PAST COUPLE WEEKS TO WHERE IT HAS COME TO BLOCK MY VISION. OTHER CARS THAT I HAVE OWNED HAD CHIPS IN THE WINDSHIELD, BUT NEVER DEVELOPED INTO A CRACK. I AM THINKING THE WINDSHIELD IS TOO, TOO, THIN FOR IT TO BE PRACTICAL FOR A VEHICLE TRAVELING HIGHWAY SPEEDS AND HAVE READ THAT THIS IS A COMMON OCCURRENCE AMONG OTHER OWNERS. MY BIGGEST CONCERN, IF THE DEBRIS IS A LITTLE LARGER, WILL THE WINDSHIELD PREVENT PENETRATION INTO THE DRIVER AND/OR PASSENGER COMPARTMENT SO AS NO ONE WILL BE HARMED DUE TO A THIN WINDSHIELD? *TR

09/13/2013
Components: ENGINE AND ENGINE COOLING,EQUIPMENT ADAPTIVE/MOBILITY
Incident Date: 09/03/2013
Crash: No
Fire: No
Vehicle Identification Number: JTDKN3DU4C5******
Summary

UPON STARTING THE ENGINE AND ENGAGING THE AIR CONDITIONING OF MY 2012 TOYOTA PRIUS WITH 10,000 MILES, A STRONG FOUL SMELLING AIR COMES FROM THE A/C VENTS. AT THE 10,000 MILE SERVICING, THE TOYOTA SERVICE MANAGER STATED THIS SMELL IS TYPICAL TO SOME TOYOTAS. A TOYOTA TECHNICAL ASSISTANCE WAS PERFORMED. THE REPORT STATED "NO REPAIRS NEEDED AT THIS TIME VEHICLE IS OPERATING AS PER DESIGNED. I KNOW OF NO VEHICLE DESIGN THAT WOULD STREAM FOUL AIR FROM THE A/C VENTS OF A NEW CAR. MY SAFETY CONCERN IS WITH THE CONTAMINANTS CREATING THE FOUL SMELL AND HOW LONG CAN A HUMAN CONTINUE TO BREATHE THESE CONTAMINANTS BEFORE BECOMING ILL WITH RESPIRATORY PROBLEMS. *TR

09/09/2013
Components: STRUCTURE,VISIBILITY/WIPER
Incident Date: 05/04/2013
Crash: No
Fire: No
Vehicle Identification Number: JTDKN3DP1C3******
Summary

THE WINDSHIELD CAUSES MOST LIGHT SOURCES, PARTICULARLY LED LIGHTS, STREET LIGHTS, AND ONCOMING HEADLIGHTS (BASICALLY ANY BRIGHT LIGHT SOURCE), TO APPEAR WITH A "GHOSTING" IMAGE. THE "GHOSTING" APPEARS IN THE WINDSHIELD VERTICALLY BELOW THE LIGHT SOURCE AS ONE, TWO, OR EVEN THREE IMAGES. THE DEALER HAS REPLACED THE WINDSHIELD TWICE ALREADY, BUT THERE HAS BEEN NO IMPROVEMENT. IN FACT, THE FIRST AND SECOND REPLACEMENTS ARE WORSE THAN THE ORIGINAL. I ALSO OWN A 2008 TOYOTA SIENNA, AND I DRIVE VARIOUS CHEVY EQUINOXES AND FORD ESCAPES WHERE I WORK - I DO NOT EXPERIENCE THE "GHOSTING" EFFECT IN THOSE VEHICLES. PERSONNEL FROM THE DEALER'S SERVICE DEPARTMENT AS WELL AS REPRESENTATIVES FROM TOYOTA HAVE ALSO OBSERVED THIS PHENOMENA WITH THE WINDSHIELDS IN MY PRIUS PLUG-IN. I WAS TOLD BY A REPRESENTATIVE IN THE SERVICE DEPARTMENT AFTER THE LAST REPLACEMENT THAT EVEN THE TOYOTA ENGINEERS WEREN'T HAPPY WITH THE REPLACEMENT. IT HAS NOW BEEN TWO WEEKS SINCE THE LAST WINDSHIELD WAS INSTALLED. I NOTIFIED THE SERVICE DEPARTMENT (DURING MY DRIVE HOME THAT SAME DAY) AT THE DEALERSHIP THAT THE WINDSHIELD WAS UNSATISFACTORY, AND I WAS TOLD THAT THEY WOULD NOTIFY ME WHEN TOYOTA DECIDED WHAT TO DO ABOUT IT NEXT. TO DATE NOT ONLY HAVE I HEARD NOTHING, BUT THE LAST THREE PHONE CALLS TO THE SERVICE ADVISER HAVE GONE TO VOICE MAIL, AND I RECEIVED NO REPLY. *TR

09/06/2013
Components: SERVICE BRAKES
Incident Date: 08/01/2013
Crash: No
Fire: No
Vehicle Identification Number: JTDKN3DP4C3******
Summary

TL* THE CONTACT OWNS A 2012 TOYOTA PRIUS. THE CONTACT MENTIONED THAT WHILE DRIVING 35 MPH, THE BRAKES FAILED TO RESPOND. THE VEHICLE WAS TAKEN TO THE DEALER. THE TECHNICIAN WAS UNABLE TO DIAGNOSE THE FAILURE. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE VEHICLE WAS NOT REPAIRED. THE FAILURE MILEAGE WAS 4,600 AND THE CURRENT MILEAGE WAS 4,900....UPDATED 11-01-13 *BF

09/06/2013
Components: VEHICLE SPEED CONTROL
Incident Date: 09/05/2013
Crash: Yes
Fire: No
Vehicle Identification Number: JTDKN3D49C5******
Summary

TL* THE CONTACT OWNS A 2012 TOYOTA PRIUS. THE CONTACT STATED THAT WHILE DRIVING 17 MPH, THE VEHICLE SUDDENLY ACCELERATED AND THE CONTACT CRASHED INTO ANOTHER VEHICLE. THE CONTACT STATED THAT THE BRAKES WOULD NOT RESPOND. THE CONTACT WAS NOT INJURED AND A POLICE REPORT WAS NOT FILED. THE CONTACT ADDITIONALLY STATED THAT ALL OF THE LIGHTS ILLUMINATED ON THE DASH BOARD AS THE VEHICLE ABNORMALLY ACCELERATED. THE VEHICLE WAS TAKEN TO THE DEALER BUT WAS NEITHER DIAGNOSED NOR REPAIRED. THE FAILURE MILEAGE WAS 30,500.

09/06/2013
Components: AIR BAGS,VEHICLE SPEED CONTROL,SERVICE BRAKES
Incident Date: 09/05/2013
Crash: Yes
Fire: No
Vehicle Identification Number: JTDKN3DU965******
Summary

WHILE TRAVELING IN A RAIN STORM AT 17MPH, I TRIED TO ENGAGE THE BRAKES TO PREVENT FROM CRASHING INTO AN 18 WHEELER AND THE BRAKES DID NOT WORK. I REPEATEDLY TRIED TO STOP THE CAR AND THE CAR WAS ACCELERATING EVEN THOUGHT I WAS APPLYING THE BRAKES NOT THE GAS. THE CAR WOULD NOT SHUT DOWN, GO INTO PARK OR NEUTRAL. I DID CRASH INTO THE 18 WHEELER BECAUSE THE ENGINE WAS ACCELERATING AND I WANTED TO STOP.WHEN I CRASHED THE AIRBAGS DID NOT DEPLOY. EVEN AFTER IMPACT THE CAR WAS STILL ACCELERATING LIKE IT WAS TRYING TO PUSH THE 18 WHEELER. EVENTUALLY THE CAR POWERED DOWN AFTER REPEATEDLY PUSHING EVERY BUTTON POSSIBLE. I HAD THE CAR TOWED TO A TOYOTA DEALERSHIP. I PHONED YOUR HOTLINE BUT THE VIN NUMBER I GAVE HAD A NUMBER THAT WAS WRONG MY PRIOR CONFIRMATION NUMBER IS 10542285. TOYOTA IS AWARE AND I AM WAITING FOR THEM TO CALL ME BACK.

08/22/2013
Components: SERVICE BRAKES
Incident Date: 08/22/2013
Crash: No
Fire: No
Summary

TL* THE CONTACT OWNS A 2012 TOYOTA PRIUS. THE CONTACT STATED THAT WHILE DRIVING APPROXIMATELY 25 MPH AND MAKING A TURN, THE BRAKES FAILED TO RESPOND UPON ENGAGEMENT. THE VEHICLE CAME TO A STOP AFTER THE CONTACT APPLIED THE BRAKES SEVERAL TIMES. THE VEHICLE THEN RESUMED WITHOUT THE BRAKE MALFUNCTION. THE VEHICLE HAD NOT BEEN DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED OF THE DEFECT. THE APPROXIMATE FAILURE MILEAGE WAS 12,000. THE VIN WAS NOT AVAILABLE.

08/13/2013
Components: STRUCTURE,VISIBILITY/WIPER
Incident Date: 08/12/2013
Crash: No
Fire: No
Vehicle Identification Number: JTDKN3DP1C3******
Summary

THERE IS A NOTICEABLE HALO EFFECT IN THE WINDSHIELD WHEN VIEWING ONCOMING LIGHTS. IT IS BOTHERSOME AND IRRITATING ON THE EYES ESPECIALLY WHEN DRIVING FOR LONG PERIODS OF TIME. I AM WRITING TOYOTA DIRECTLY TO LEARN WHEN A DIFFERENT WINDSHIELD CAN BE PROVIDED. *TR

08/13/2013
Components: STRUCTURE,VISIBILITY/WIPER
Incident Date: 08/13/2013
Crash: No
Fire: No
Vehicle Identification Number: JTDKN3DP1C3******
Summary

WHILE DRIVING, A LOUD POPPING NOISE (CRACKING) WAS HEARD WITH NO OBSERVED DAMAGE, AND LATER THAT DAY THE WINDSHIELD GREW A LONG CRACK IN WINDSHIELD WHILE THE CAR WAS PARKED. AN EDGE CRACK FORMED ON THE WINDSHIELD EXTREME OUTER EDGE IN THE CHAMFER ABOUT 2/3 OF THE WAY UP ON THE DRIVER?S SIDE A-PILLAR. THE WINDSHIELD BY IT?S DESIGN APPEARS TO BE RATHER THIN, AND THE WINDSHIELD EDGE IS EXPOSED, NOT COVERED OR EMBEDDED IN PLASTIC OR RUBBER OR TRIM MATERIAL. THE WINDSHIELD EDGE AS OBSERVED HAS A VERY SMALL CHAMFER AND DOES NOT HAVE A GENEROUS BEVEL (ROUND) THAT IS HIGHLY POLISHED SUCH AS FOUND ON THE PASSENGER WINDOW EDGES OR OLDER WINDSHIELDS I AM FAMILIAR WITH. I TOOK THE CAR TO TOYOTA OF BOWIE AND WAS TOLD BY THE SERVICE MANAGER, HE BELIEVES THERE WAS AN IMPACT TO THE WINDSHIELD AT THE VERY EXTREME EDGE OF THE WINDSHIELD WHERE THE CRACK ROOT IS ON THE CHAMFER AND THEIR DEALERSHIP WOULD NOT REPLACE IT UNDER ANY WARRANTY. THE SERVICE MANGER DID NOT LOOK AT THE CRACK WITH ANY TOOLS, FOR EXAMPLE, A MAGNIFYING CLASS OR THE USE OF A BALL POINT PEN TO DETERMINE ANY IMPACT LOCATION OR IF IT IS IN FACT A STRESS CRACK THAT HAS FORMED. THE SERVICE MANAGER DID NOT OFFER TO ARRANGE TO HAVE THE CAR REPAIRED AND TOLD ME TO GO TO A GLASS COMPANY. WHEN THE SERVICE MANAGER WAS ASKED ABOUT ANY PROBLEMS OR CONCERNS WITH TOYOTA WINDSHIELDS OR EXPOSED GLASS EDGE WINDSHIELDS WITH A SMALL CHAMFER, HE SAID THERE WERE NO PROBLEMS OR RECALLS. I HAVE ONLY OWNED THE CAR EIGHT MONTHS AND PLAN TO WRITE TOYOTA TO LEARN WHEN A MORE ROBUST CRACK RESISTANT WINDSHIELD CAN BE MADE AVAILABLE. NOTE: PICTURES CAN BE MADE AVAILABLE. *TR

07/18/2013
Components: VISIBILITY/WIPER
Incident Date: 07/18/2013
Crash: No
Fire: No
Vehicle Identification Number: JTDKDTB37C1******
Summary

TL* THE CONTACT OWNS A 2012 TOYOTA PRIUS C. THE CONTACT STATED THAT WHILE PARKED, THE REAR WINDSHIELD SHATTERED WITHOUT WARRANT. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE VEHICLE WAS NOT REPAIRED. THE APPROXIMATE FAILURE MILEAGE WAS 36,000. *TR

07/16/2013
Components: VEHICLE SPEED CONTROL,ELECTRONIC STABILITY CONTROL
Incident Date: 02/06/2013
Crash: No
Fire: No
Vehicle Identification Number: JTDZN3EU4C3******
Summary

FROM A STANDSTILL, UNDER LIGHT WINTER CONDITIONS, THERE HAVE MANY TIMES WHEN THE VEHICLE WILL NOT/CAN NOT MOVE. WHEN THE ACCELERATOR IS DEPRESSED POWER IS SENT FOR A FRACTION SECOND (VERY QUICK PULSE) AND THEN ALL POWER IS CUT OFF AND NOTHING FURTHER HAPPENS UNTIL YOU LIFT OFF ACCELERATOR AND TRY AGAIN. IT DOES THE SAME THING IN REVERSE. THE ONLY WAY OUT OF THIS CYCLE IS TO PHYSICALLY PUSH THE CAR TO GET IT MOVING(SLOW WALKING PACE) AND THEN THE TRACTION CONTROL BEHAVES VERY MUCH LIKE OUR 2012 CAMRY SE V6. A COUPLE TIMES WE HAD OUR CAMRY RIGHT NEXT TO THE PRIUS(SIDE BY SIDE) AND THE CAMRY WAS ABLE TO GET ITSELF MOVING(WITH TC ON) AND PRIUS WOULD NOT BUDGE. BOTH HAVE THE FACTORY TIRES, THE PRIUS TIRES ARE IN BETTER SHAPE THAN THE CAMRY. I KNOW THE TWO VEHICLES ARE VASTLY DIFFERENT AND THAT THIS COMPARISON MAY BE OF LITTLE HELP; I SIMPLY WANT TO EXPRESS THAT THE CONDITIONS THE PRIUS WILL NOT FUNCTION UNDER SHOULD NOT BE THOUGHT OF AS EXTREME, BUT RATHER ORDINARY WINTER CONDITIONS. IT SEEMS THAT THE PRIUS TRACTION CONTROL PARAMETERS DO NOT EVEN GIVE THE CAR THE CHANCE TO GET MOVING BEFORE SHUTTING THE SYSTEM DOWN. *TR

07/15/2013
Components: ELECTRICAL SYSTEM,ENGINE
Incident Date: 07/06/2013
Crash: No
Fire: No
Summary

MY 2012 TOYOTA PRIUS C FOUR MODEL (PURCHASED NEW IN AUGUST, 2012) WITH APPROXIMATELY 5,200 ORIGINAL MILES EXPERIENCED A LOSS OF POWER AND TOTAL FAILURE (ENGINE STALLED RIGHT AFTER THE HYBRID MOTOR WARNING LIGHT APPEARED) OF THE 2012 TOYOTA PRIUS C HYBRID INVERTER ENGINE DUE TO AN ELECTRICAL PANEL DEFECT WHILE EXITING I 495 IN ALEXANDRIA, VIRGINIA ON THE LATE EVENING OF JULY 6, 2013. TOYOTA CORPORATE (1-800-331-4331) OPENED CASE FILE # 1307101143 AND OUR LOCAL TOYOTA DEALERSHIP IN ALEXANDRIA, VA. WAS VERY HELPFUL AND PROACTIVE IN REPLACING THE ENTIRE HYBRID INVERTER MOTOR COMPONENT ON THE 2012 PRIUS C UNDER FACTORY WARRANTY AND AT NO CHARGE TO ME AS THE ORIGINAL OWNER OF THE VEHICLE. TOYOTA CORPORATE ALSO ADVISED ME THAT THEY ARE UNAWARE OF ANY RECALLS OR OTHER REPORTED PROBLEMS WITH THE 2012 TOYOTA PRIUS C HYBRID INVERTER MOTOR SO OUR SITUATION WAS, HOPEFULLY, AN ANOMALY. *TR

07/08/2013
Components: VISIBILITY/WIPER
Incident Date: 11/07/2012
Crash: No
Fire: No
Vehicle Identification Number: JTDZN3EU7C3******
Summary

WHEN OPERATING THE PRIUS V ON A SUNNY DAY, THE REFLECTION OF THE SIDE DASH PANEL BLOCKS THE VIEW OF THE SIDE REAR VIEW MIRROR. THE REFLECTION OCCURS IN BOTH THE RIGHT AND LEFT SIDE GLASS. THIS IS A SAFETY ISSUE AND HAS BEEN REPORTED TO THE TOYOTA DEALER. THEIR RESPONSE WAS THEY WERE AWARE OF THE PROBLEM AND IT WAS NORMAL! THIS SAFETY ISSUE HAS ALSO BEEN REPORTED TO TOYOTA. THEY ASSIGNED A CASE NUMBER AND RESPONDED THE PROBLEM WAS KNOWN AND THEIR WAS NO KNOWN REPAIR. THEY ALSO STATED THE ISSUE HAS BEEN CLASSIFIED AS A DESIGN ISSUE. THIS IS MY FIRST, AND LAST, TOYOTA. THIS ISSUE COULD BE NORMAL FOR A TOYOTA, BUT IT IS UNACCEPTABLE FOR ME AS IT IS A SAFETY ISSUE AND MUST BE FIXED. I INQUIRED IF I COULD PURCHASE BLACK PANELS TO MINIMIZE THE REFLECTION AND WAS TOLD THE PANELS WERE ONLY AVAILABLE IN LIGHT GREY AND LIGHT BISQUE (BOTH VERY REFLECTIVE). UPDATED 8/12/13 *CN *TR

07/01/2013
Components: AIR BAGS,SEAT BELTS
Incident Date: 04/26/2013
Crash: Yes
Fire: No
Summary

I EXPERIENCED A FRONT END COLLISION IN MY NEW 2012 PRIUS WITH 2,500 MILEAGE. THE COLLISION VEHICLE SPEED WAS NEARLY 30 MPH. THE SEAT BELT DID NOT RESTRAIN ME AND THE AIRBAG DID NOT DEPLOY. I WAS TAKEN TO THE HOSPITAL AND SUSTAINED A FRACTURED STERNUM DUE TO HITTING THE STEERING WHEEL AND WHIPLASH. THERE WAS SIGNIFICANT DAMAGE TO THE FRONT END OF THE VEHICLE. TOYOTA'S RESPONSE AFTER THEIR OWN INSPECTION WAS "OUR INSPECTION FOUND NO EVIDENCE OF A MANUFACTURING OR DESIGN DEFECT WITH THE AIRBAG OR SEAT BELTS." *TR

06/24/2013
Components: STEERING
Incident Date: 06/23/2013
Crash: No
Fire: No
Summary

I HAD TO RETURN A 2012 PRIUS I RENTED FROM AVIS CORP. THE CARBON FIBER STEERING WHEELS ON THE 2012 PRIUS VEHICLES ARE DECOMPOSING IN THE FLORIDA HEAT AND SUN. THE STEERING WHEEL IS PUTTING CARBON (GLASS) FIBERS INTO PEOPLE'S HANDS. THEY MAKE OUR HANDS RED AND ITCH FROM THE CARBON GLASS FIBERS POKING OUR HANDS. YOU CAN SEE THE FIBERS SHINING IN THE SUNLIGHT AT THE RIGHT ANGLE. YOU GUYS NEED TO LOOK INTO THIS. PROBABLY NEED TO COVER WHEELS WITH LEATHER OR SOMETHING. ALSO, IT APPEARS TOYOTA DOES NOT ANSWER THEIR SUPPORT PHONES AND FIXED THEIR SUPPORT (COMPLAINT) WEB SITE NOT TO WORK. YOU CANNOT TYPE INTO THE MESSAGE FILED TO DESCRIBE YOUR ISSUE. *TR

06/19/2013
Components: SERVICE BRAKES
Incident Date: 08/29/2012
Crash: No
Fire: No
Vehicle Identification Number: JTDZN3EU3C3******
Summary

BRAKE NOISE WHEN PULLING FORWARD IN AM . DEALER SAID FIX IS COMING FOR MONTHS, SERVICE BULLETIN NEVER CAME OUT. WORRIED THAT MAY LEAD TO BRAKE FAILURE. *TR

06/04/2013
Components: SERVICE BRAKES
Incident Date: 06/03/2013
Crash: No
Fire: No
Vehicle Identification Number: JTDKN3DU6C1******
Summary

I WAS EXITING THE PARK AND MY TOYOTA PRIUS' BRAKES FAILED, CAREENING ME ONTO A MAJOR THOROUGHFARE (SOUTH ORANGE AVENUE) ON A HILL, WHILE MY CAR BEGAN ACCELERATING. I HIT THE PARK BUTTON AND MY CAR SLOWED UNTIL I WAS ABLE TO GET CONTROL AGAIN AND TURN UP A HILL TO A STOP. WHEN I TURNED MY CAR OFF AND ON AGAIN, THE BRAKES WERE FUNCTIONING NORMALLY. *TR

05/29/2013
Components: SERVICE BRAKES
Incident Date: 12/06/2012
Crash: No
Fire: No
Summary

MY 2012 PRIUS V HAS BEEN MAKING A GROINING, HOWLING NOISE SINCE I PURCHASED IT. NOISE COMES FROM FRONT AND REAR BRAKES. HAS TAKEN THE CAR FOR REPAIRS BUT THEY HAVE NOT BEEN ABLE TO FIX IT. IT IS VERY ANNOYING AND CAN BE VERY LOUD. PEOPLE INSIDE AND OUTSIDE THE CAR CAN HEAR IT, SO ITS QUITE EMBARRASING. NOISE COMES AND GOES ITS NOT CONSTANT. TOYOTA SAYS THEY ARE AWARE OF THE PROBLEM BUT HAVE NO REPAIRS AT THIS TIME. I DRIVE MY FAMILY IN THIS CAR AND ITS SCARY TO KNOW THERE IS AN ABNORMALITY WITH THE BRAKES. BEWARE THE DEALER WILL TELL YOU TO FOLLOW THROUGH WITH A THIRD PARTY ARBITRATION SERVICE. I DID AND MY CASE WAS DENIED. *TR

05/28/2013
Components: AIR BAGS,STRUCTURE,SERVICE BRAKES
Incident Date: 05/23/2013
Crash: Yes
Fire: No
Vehicle Identification Number: JTDKDTB33C1******
Summary

THE BRAKES WERE APPLIED GENTLY AS THE CAR WAS APPROACHING A STOPPED CAR. THE PRIUS C THEN ACCELERATED, AT WHICH TIME THE BRAKES WERE FIRMLY APPLIED, THE ABS SYSTEM ENGAGED, BUT NOT IN ENOUGH TIME FOR THE VEHICLE TO STOP. THE PRIUS REAR ENDED THE VEHICLE IN FRONT, ALL AIRBAGS WERE DEPLOYED CAUSING INJURY TO THE DRIVER, AND THE FRONT END OF THE PRIUS WAS DESTROYED. IT CANNOT BE FIXED AND WILL NEED TO BE SCRAPPED. *TR

05/07/2013
Components: SERVICE BRAKES
Incident Date: 10/10/2012
Crash: No
Fire: No
Summary

BRAKE IS HAVING GROANING/ GRINDING/OWL HOOTING SOUNDS. THE GRINDING SOUND APPEARS WHEN YOU APPLIED THE BRAKE, AND WHEN THE CAR ALMOST AT COMPLETE STOP, IS THE WORST. GROANING AND OWL HOOTING SOUND ARE ALWAYS THERE, SPECIALLY IN THE MORNING. IN THE AFTERNOON IS NOT AS LOUD AS IN THE MORNING, BUT STILL NOTICEABLE. BEEN TO TOYOTA DEALER AND THEY INSPECTED THE BRAKE AND SAID THERE IS NOTHING WRONG. ALSO SAYING THAT THE SOUND IS NORMAL FOR A REGENERATE BRAKE SYSTEM. BUT I DON'T AGREED TO IT. TOYOTA NEED TO FIND A FIX FOR IT, AND WE DON'T KNOW IS THE BRAKE REALLY SAFE! *TR

05/02/2013
Components: EXTERIOR LIGHTING
Incident Date: 03/29/2013
Crash: No
Fire: No
Vehicle Identification Number: JTDKN3DU2C5******
Summary

THERE IS A TRIPLING OF LIGHT SOURCES THROUGH THE FRONT WINDSHIELD FROM THINGS SUCH AS ONCOMING VEHICLES HEADLIGHTS, VEHICLE TAILLIGHTS, EMERGENCY VEHICLE LIGHTS, STREET LIGHTS, INTERSECTION STOP/YIELD LIGHTS AND ANY OTHER STRONG LIGHT SOURCE. THE ISSUE IS APPARENT AT ALL TIMES HOWEVER THE ISSUE IS SIGNIFICANTLY ACUTE IN THE EVENING HOURS AS THERE ARE MORE LIGHT SOURCES DURING THE DARK. *TR

05/02/2013
Components: ENGINE
Incident Date: 04/25/2013
Crash: No
Fire: No
Summary

TL* THE CONTACT OWNS A 2012 TOYOTA PRIUS. THE CONTACT STATED THAT THE VEHICLE FAILED TO START. THE CONTACT MENTION THE VEHICLE HAD TO BE GIVEN A JUMP START IN ORDER TO START. THE VEHICLE WAS TAKEN TO A DEALER WHERE THE FAILURE WAS UNABLE TO BE DUPLICATED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE VEHICLE WAS NOT REPAIRED. THE APPROXIMATE FAILURE AND CURRENT MILEAGE WAS 17,500. THE VIN WAS NOT AVAILABLE. *TR

04/30/2013
Components: STRUCTURE
Incident Date: 08/24/2012
Crash: No
Fire: No
Vehicle Identification Number: JTDZN3EU5C3******
Summary

I AM FILING A CLAIM TO NOTIFY OTHER CONSUMERS ABOUT AN ONGOING ISSUE I'VE EXPERIENCED WITH MY 2012 TOYOTA PRIUS V. WE PURCHASED THE CAR IN JANUARY 2012 AND SINCE THEN WE'VE HAD 3 INCIDENTS (THAT WE KNOW OF) IN WHICH RODENTS HAVE INFESTED OUR VEHICLE. . THE FIRST INCIDENT OCCURRED (AUGUST 2012), WE BROUGHT IT TO THE DEALERS ATTENTION AND WERE TOLD THERE WAS NOTHING THEY COULD DO BUT WE COULD CONTACT TOYOTA HEADQUARTERS. THE DEALER DETERMINED THAT THE RODENT HAD CLIMBED IN TO THE REAR OF THE VEHICLE THROUGH AN AIR VENT, AND CHEWED THE WIRES OF THE REAR HARNESS SYSTEM (THE WIRING SYSTEM THAT AFFECTS THE HYBRID TECHNOLOGY). THE ESTIMATED REPAIR WAS $2 - 3K. AFTER CONTACTING TOYOTA HEADQUARTERS, I WAS TOLD TOYOTA DOES NOT CONSIDER THIS TO BE A DEFECT IN THE DESIGN OF THE CAR OR A SAFETY ISSUE. I WAS TOLD IT WAS AN ENVIRONMENTAL ISSUE AND I NEEDED TO DO SOMETHING TO CORRECT MY SURROUNDINGS. THEY ADVISED THAT I OPEN A CLAIM WITH MY INSURANCE PROVIDER TO COVER THE COSTS FOR THE REAR HARNESS WIRING DAMAGE. AFTER RESEARCHING THIS, IT APPEARS THERE ARE 6 OPENINGS/GAPS WITHIN THE VEHICLE THAT RATS CAN GET INTO TO ACCESS THE INTERIOR CABIN. NEITHER TOYOTA OR THE DEALERSHIP OFFERED TO BLOCK/COVER THESE VENTS TO PREVENT ANY FUTURE ATTEMPTS BY A RODENT GETTING IN. THEY DIDN'T OFFER ANY SUGGESTIONS OR ADVICE AS TO WHAT I SHOULD DO TO PREVENT THIS. THIS MORNING (APRIL 27, 2013) WE WOKE UP AND REALIZED THE RODENTS HAD ENTERED THE VEHICLE AGAIN, THIS TIME CHEWING UP MY CHILD'S CAR SEAT AND THE LEATHER OF THE REAR SEATS. THERE ARE NUMEROUS PEOPLE THAT HAVE EXPERIENCED THIS ISSUE DATING BACK TO 2007 AND YET TOYOTA HAS DONE NOTHING TO REPAIR THIS DESIGN/SAFETY FLAW. FOLLOWING IS A LINK TO A PRIUS FORUM WHERE PRIUS OWNERS COMPLAIN OF THIS ISSUE: HTTP://PRIUSCHAT.COM/THREADS/TOYOTA-CLAIMS-NOT-AWARE-OF-MOUSE-PROBLEM.113690/ . *TR

04/29/2013
Components: VISIBILITY/WIPER
Incident Date: 04/18/2012
Crash: No
Fire: No
Vehicle Identification Number: JTDKN3DU7C1******
Summary

HEAD LIGHTS FROM ONCOMING TRAFFIC AT NIGHTTIME HAVE A "HALO" AND "PRISM" APPEARANCE. ADDITIONALLY, REFLECTIVE ROAD SIGNS ARE ALSO VERY DISTORTED, SEEING WHAT APPEARS TO BE MULTIPLE SIGNS. SINCE THAT TIME EYES HAVE BEEN TESTED WITH NO CHANGE FROM LAST EXAM AND NEW GLASSES ARE NOW BEING WORN. THERE IS NO DIFFERENCE. MY WIFE STATES SHE SEES THE SAME DISTORTION WHEN DRIVING AFTER DARK. THIS HAS BEEN A CONTINUAL PROBLEM SINCE WE PURCHASED THE VEHICLE. IN ADDITION, THE WINDSHIELD WAS REPLACED IN AUGUST, 2012, AS A RESULT OF HAIL DAMAGE. IT WAS REPLACED WITH GENUINE TOYOTA PARTS. THERE IS NO DIFFERENCE. *TR

04/24/2013
Components: ELECTRICAL SYSTEM
Incident Date: 11/21/2012
Crash: No
Fire: No
Vehicle Identification Number: JTDZN3EU4C3******
Summary

MY 2012 PRIUS V HAD ABOUT 3000 MILES ON THE SPEEDOMETER WHEN I BEGAN TO NOTICE THAT FROM A START, WHEN I WOULD PUT THE LEVER INTO DRIVE IT WOULD GO INTO REVERSE. IT IS VERY INTERMITTENT. I CANNOT MAKE IT DELIBERATELY HAPPEN. I HAVE TAKEN THE CAR TO THE DEALERSHIP OVER THIS ISSUE TWICE. THEY COULD NOT GET THE CAR TO MAKE THE SHIFTING ERROR. BECAUSE THEY CANNOT REPLICATE THE ERROR, THEY WILL NOT GIVE CREDIBILITY TO THE PROBLEM. THIS PROBLEM HAS OCCURRED PROBABLY 20 TIMES SINCE IT BEGAN HAPPENING. I AM NOW KEEPING A LOG ON EACH OCCURRENCE. IT HAS BEEN INSINUATED THAT I DO NOT KNOW HOW TO SHIFT THIS VEHICLE. AFTER WATCHING THE HOW TO SHIFT VIDEO, I DON'T THINK THE DEALERSHIP UNDERSTANDS THE SHIFTING MECHANISM. HOWEVER, THIS DID MAKE ME MORE CONSCIOUS OF MY ACTIONS DURING SHIFTING. I ACTUALLY DID CATCH THE SHIFTING PROBLEM AS IT OCCURRED. MY HAND WAS ON THE LEVER IN THE DRIVE POSITION WITH THE HAND PRESSURE BEING DOWN. THE CAR WAS IN REVERSE WITH THE BEEPING AND CAMERA ON WITH THE LEVER IN FULL DRIVE POSITION. I AM VERY CONCERNED THAT THE CAR WILL GO INTO REVERSE AND I WOULD NOT BE AWARE OF IT BECAUSE I HAD PUT IT INTO DRIVE. THIS IS AN ACCIDENT WAITING TO HAPPEN. *TR

04/24/2013
Components: VEHICLE SPEED CONTROL,SERVICE BRAKES,ENGINE
Incident Date: 12/02/2011
Crash: No
Fire: No
Vehicle Identification Number: JTDZN3EU4C3******
Summary

MY CAR HAS AN ISSUE I FIRST NOTICED SOON AFTER I BOUGHT IT, AND THAT NOW HAPPENS AT LEAST TWICE A WEEK. THE DATE I'VE ENTERED IS THE APPROXIMATE FIRST DATE I NOTICED THE PROBLEM OCCUR. I DESCRIBE BELOW A MORE RECENT INSTANCE OF THE SAME BEHAVIOR, THE TIME WHEN IT FELT THE LEAST SAFE. /// THE RECURRING BEHAVIOR IS THAT WHILE DECELERATING WITH MY FOOT ON THE BRAKE PEDAL, IF THE CAR GOES OVER AN OBSTRUCTION LIKE A ROCK, A ROUGH PATCH OF ROAD, OR A POTHOLE, IT SOMETIMES LURCHES FORWARD BEFORE RESUMING DECELERATION. THE SENSATION IS OF ACCELERATING, BUT EVEN IF IT'S ONLY THAT THE CAR MOMENTARILY STOPS DECELERATING IT'S DISCONCERTING AND IN A FEW INSTANCES HAS GOTTEN ME CLOSE TO AN ACCIDENT. /// THE TIME IT CAME CLOSEST TO CAUSING AN ACCIDENT WAS ON 3/21/13, WHEN I FEARED THE CAR WAS GOING TO ROLL INTO A CROSSWALK AS PEOPLE CROSSED. WITH MY FOOT ON THE BRAKE, COMING TO A STOP AT A STOP SIGN, WE WENT OVER UNEVEN PAVEMENT AND THE CAR LURCHED FORWARD WHILE ONLY A FEW FEET FROM THE CROSSWALK. SEVERAL PEOPLE WAITED CLOSE TO THE EDGE OF THE SIDEWALK AT A BUS STOP. ONE OF THEM SEEMED READY TO STEP OUTTO CROSS THE STREET, AND I BRACED FOR THE WORST. /// ULTIMATELY I STOPPED A FEW FEET BEFORE THE CROSSWALK, BUT THE SITUATION FELT COMPLETELY UNSAFE SINCE IT INVOLVED LOSING STOPPING POWER WHILE COMING TO A STOP SIGN WITH PEDESTRIANS PRESENT. *TR

04/15/2013
Components: ENGINE
Incident Date: 04/15/2013
Crash: No
Fire: No
Vehicle Identification Number: JTDZN3EU5C3******
Summary

MY 2012 PRIUS V HAS SEVERAL UNRESOLVED PROBLEMS. ON THOSE OCCASIONS WHEN THE GAS ENGINE CRANKS THE CAR, THERE IS A LOUD ENGINE RATTLER. THE ENGINE SOUNDS AS IF THERE ISN'T ANY OIL. TURNING OFF THE ENGINE AND RE-CRANK DOES NOT ALWAYS FIX THE PROBLEM. THE FRONT PASSENGER SEAT SOMETIMES RATTLE. TWO DIFFERENT TOYOTA SERVICE DEPARTMENTS ARE UNABLE TO DETERMINE AND FIX THE PROBLEM. ONE OF THE SHOPS REPLACED ONE OF FIFTY BUTTON LIKE LEATHER SEAT FASTENERS. THIS SEEMED TO RESOLVE THE PROBLEM. TWO WEEKS LATER THE PROBLEM STARTED AGAIN. NOW, I SUSPECT THE FRONT PASSENGER DOOR SPEAKER IS THE PROBLEM. OCCASIONALLY, THE REAR DRIVER WINDOW SQUEAKS. THESE PROBLEMS HAVE BEEN REPORTED TO SERVICE SHOPS BUT THEY WANT TO KEEP THE CAR OVER NIGHT. I DID NOT BUY A NEW CAR FOR OVER NIGHT SLEEPOVERS AT THE DEALER. FINALLY, TWO WEEKS AGO A ROCK HIT MY WINDSHIELD. FIVE DAYS LATER THE WINDSHIELD CRACK GREW FROM A TINY DING TO 15 INCHES. I HAVE OWNED THIRTEEN NEW CARS IN THIS LIFE TIME. I HAVE SUFFERED WINDSHIELD CRACKS BUT NONE OF THEM SUGGESTED THAT THE GLASS WAS TOO THIN. THIS IS MY FIRST TOYOTA. *TR

04/08/2013
Components: AIR BAGS
Incident Date: 03/22/2013
Crash: Yes
Fire: No
Vehicle Identification Number: JTDKDTB3XC1******
Summary

TL* THE CONTACT OWNS A 2012 TOYOTA PRIUS C. THE CONTACT STATED THAT WHILE EXITING A RESIDENTIAL DRIVEWAY, ANOTHER VEHICLE CRASHED INTO THE VEHICLE AND ALL OF THE AIR BAGS FAILED TO DEPLOY. A POLICE REPORT WAS FILED AND NO INJURIES WERE REPORTED. THE VEHICLE WAS DESTROYED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE BUT DID NOT OFFER ANY ASSISTANCE. THE FAILURE AND CURRENT MILEAGE WAS 5,527. *TR

04/06/2013
Components: VEHICLE SPEED CONTROL
Incident Date: 03/25/2013
Crash: Yes
Fire: No
Vehicle Identification Number: JTDKN3DU7C5******
Summary

PARKING CAR IN HANDICAPPED SPOT - SPEED APPROXIMATELY 2 MPH - GAS ENGINE CUT IN AND THE CAR ACCELERATED AT A VERY HIGH SPEED. IT WENT OVER SPACE STOP (CONCRETE) - CROSSED THE SIDEWALK ONTO GRASS AND I HAD BOTH FEET ON THE BRAKE AND STOPPED THE CAR APPROX. 3 FEET FROM A WALL OF A BUILDING AND SHUT OFF THE ENGINE. THE HANDICAPPED SIGN SCRAPED THE WHOLE RIGHT SIDE OF MY CAR AND THERE ARE SEVERAL DENTS. THE SIGN WAS FINE. *TR

04/04/2013
Components: FUEL SYSTEM, OTHER,FUEL/PROPULSION SYSTEM
Incident Date: 01/09/2013
Crash: No
Fire: No
Summary

TL* THE CONTACT OWNS A 2012 TOYOTA PRIUS. THE CONTACT STATED THAT WHENEVER HE MADE A U-TURN, THE VEHICLE MADE A LOUD NOISE. THE VEHICLE WAS TAKEN TO THE DEALER. THE TECHNICIAN DIAGNOSED THAT THE FUEL SENDING UNIT NEEDED TO BE REPLACED. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE VEHICLE WAS REPAIRED. THE VIN WAS NOT AVAILABLE. THE FAILURE MILEAGE WAS 15,000 AND THE CURRENT MILEAGE WAS 16,400. *TR

04/02/2013
Components: SERVICE BRAKES
Incident Date: 03/30/2013
Crash: Yes
Fire: No
Vehicle Identification Number: JTDZN3EU6C3******
Summary

SLOWED FOR RED LIGHT THAT WAS VISIBLE FOR A GREAT DISTANCE SO COASTING AND APPLIED BRAKES AND THEY WEREN'T THERE....I HIT THE CAR IN FRONT OF ME, HE HIT THE CAR IN FRONT OF HIM....MOSTLY DINGS IN FENDERS....MY HOOD WAS UP ON ONE SIDE, AND FRONT PANEL MOVED....NOBODY WAS HURT POLICE CAME AND SAT IN THE CAR AND APPLIED BRAKE AND IT WENT TO THE FLOOR. HE SAID "YOU HAVE NO BRAKES; DO NOT DRIVE THE CAR, HAVE IT TOWED". *TR

03/29/2013
Components: VISIBILITY/WIPER
Incident Date: 10/22/2012
Crash: No
Fire: No
Vehicle Identification Number: JTDKN3DU5C5******
Summary

WINDSHIELD OPTICS CAUSE LIGHT SOURCES TO TRIPLE WITH GHOSTING ABOVE AND BELOW THE SOURCE OF LIGHT. THIS IS CAUSING DIFFICULTY IN JUDGING DISTANCE, DISTRACTION AND EYE STRAIN WHILE DRIVING. *TR

03/27/2013
Components: VISIBILITY/WIPER
Incident Date: 03/19/2013
Crash: No
Fire: No
Vehicle Identification Number: JTDKN3DU8C5******
Summary

THE WINDSHIELD HAS A VERTICAL "PRISM" EFFECT WITH ANY LIGHT SOURCE COMING THROUGH IT. *TR

03/15/2013
Components: ELECTRICAL SYSTEM
Incident Date: 01/25/2013
Crash: No
Fire: Yes
Vehicle Identification Number: JTDZN3EU9C3******
Summary

TL* THE CONTACT OWNS A 2012 TOYOTA PRIUS V. THE CONTACT STATED THAT WHILE DRIVING 25 MPH, SMOKE EMITTED FROM THE DASHBOARD AND THE VEHICLE'S MILEAGE FLUCTUATED. THE CONTACT ALSO STATED THAT HER INSULIN PUMP MALFUNCTIONED WHILE IN THE VEHICLE. THE VEHICLE WAS TAKEN TO THE DEALER WHERE THE SMOKING FAILURE WAS NOT DIAGNOSED BUT THE CONTACT WAS INFORMED THAT THE SMART KEY'S FREQUENCY INTERFERED WITH THE INSULIN PUMP. THE MANUFACTURER WAS CONTACTED ABOUT THE FAILURE. THE VEHICLE WAS NOT REPAIRED. THE FAILURE MILEAGE WAS 156.

03/11/2013
Components: SERVICE BRAKES
Incident Date: 06/06/2012
Crash: No
Fire: No
Summary

WHEN YOU START TO DRIVE IT MAKES A LOUD HOWLING SOUND, IT IS GETTING LOUDER AS TIME GOES ON. PEOPLE LOOK AT US LIKE WE ARE CRAZY FOR DRIVING WITH BAD BRAKES. WE HAVE HAD IT IN TO THE DEALER MANY TIMES TO JUST BE TOLD IT IS THE WAY IT IS. NO REPAIR IS NECESSARY. IT IS GETTING MORE AND MORE ANNOYING TO LISTEN TO. IT LASTS LONGER AS TIME GOES ON. COME ON TOYOTA LETS GET THIS TAKEN CARE OF BEFORE THERE IS A FATAL COLLISION DUE TO THIS! IT IS GETTING SCARY TO DRIVE AND FEEL SAFE. *TR

03/08/2013
Components: VEHICLE SPEED CONTROL
Incident Date: 03/01/2013
Crash: Yes
Fire: No
Summary

TL* THE CONTACT OWNS A 2012 TOYOTA PRIUS V. THE CONTACT STATED THAT WHILE DRIVING APPROXIMATELY 10 MPH AND DECELERATING, THE VEHICLE ERRONEOUSLY ACCELERATED AFTER HITTING A BUMP IN THE ROAD. THE CONTACT CRASHED INTO THE PRECEDING VEHICLE. THERE WERE NO INJURIES ASSOCIATED WITH THE CRASH. THE POLICE WERE NOT CONTACTED. THE VEHICLE WAS LATER TAKEN TO THE DEALER WHO WAS UNABLE TO DIAGNOSE THE FAILURE. THE MANUFACTURER WAS NOT CONTACTED. THE FAILURE AND CURRENT MILEAGES WERE APPROXIMATELY 9,700. THE VIN WAS UNAVAILABLE. *TR

03/08/2013
Components: VISIBILITY/WIPER
Incident Date: 02/25/2013
Crash: No
Fire: No
Vehicle Identification Number: JTDKN3DP7C3******
Summary

WINDSHIELD PRODUCES BLURRY VISION OR DUPLICATED IMAGES AT NIGHT. TAILLIGHTS AND STREET LIGHTS ARE SHOWN IN MULTIPLES OF TWO OR THREE. EXTENDED DRIVING BEYOND 20 MINUTES CAUSES EYE FATIGUE AND ALSO DISTORTED GAUGE OF DISTANCE. *TR

03/07/2013
Components: AIR BAGS,VEHICLE SPEED CONTROL
Incident Date: 03/04/2013
Crash: Yes
Fire: No
Vehicle Identification Number: JTDKN3DU7C1******
Summary

TL* THE CONTACT OWNS A 2012 TOYOTA PRIUS. THE CONTACT STATED THAT WHILE DRIVING AT LOW SPEEDS, THE VEHICLE SUDDENLY ACCELERATED. THE VEHICLE VEERED INTO ONCOMING TRAFFIC, RAN ONTO THE SIDEWALK, THEN CRASHED INTO A TREE. UPON IMPACT, THE AIR BAGS FAILED TO DEPLOY. THE DRIVER RECEIVED INJURIES TO THE NOSE, BACK, AND KNEES AND ALSO SUSTAINED TWO BLACK EYES. THE PASSENGER DID NOT SUSTAIN ANY INJURIES. THE POLICE WERE CONTACTED AND A REPORT WAS AVAILABLE. THE VEHICLE WAS LATER TOWED TO AN INDEPENDENT MECHANIC AND THE VEHICLE WAS DEEMED DESTROYED. THE MANUFACTURER WAS NOT CONTACTED. THE FAILURE AND CURRENT MILEAGES WERE APPROXIMATELY 2,500. *TR

03/04/2013
Components: VISIBILITY/WIPER
Incident Date: 03/03/2013
Crash: No
Fire: No
Vehicle Identification Number: JTDKN3DP0C3******
Summary

NEW 2012 TOYOTA PRIUS PLUG-IN. VISIBILITY THROUGH FRONT WINDSHIELD IS BLURRY - PARTICULARLY NOTICEABLE AT NIGHT WHEN LIGHT SOURCES ARE VIEWED THROUGH THE WINDSHIELD. LIGHT SOURCES PRODUCE MULTIPLE IMAGES (UP TO TWO ADDITIONAL) BELOW THE ORIGINAL LIGHT SOURCE. PROBLEM IS ALSO NOTICEABLE DURING DAYLIGHT HOURS, PARTICULARLY DURING CLOUDY CONDITIONS. GHOSTING EFFECT WORSE AT A DISTANCE, DOES NOT SEEM TO OCCUR WHEN LIGHT SOURCE IS VERY CLOSE TO VEHICLE (FOR EXAMPLE WITHIN 10 FEET). GHOSTING EFFECT IS QUITE NOTICEABLE AT NIGHT. I AM WORRIED THAT THE PROBLEM MAY CAUSE HEADACHES, VISUAL FATIGUE, AND ACCIDENTS. *TR

03/04/2013
Components: EXTERIOR LIGHTING
Incident Date: 01/01/2013
Crash: No
Fire: No
Vehicle Identification Number: JTDKN3DU5C5******
Summary

WHEN DRIVING AT NIGHT I HAVE AN ISSUE WHERE THE LIGHT SOURCE FROM HEADLIGHTS HAVE A RAINBOW AFFECT. ALSO TAIL LIGHTS ARE SEEN THREE TIMES FOR EVERY ONE LIGHT. IE. CENTER BRAKE LIGHT IS ILLUMINATED ON VEHICLE IN FRONT OF ME, THERE IS A REPLICATED LIGHT ABOVE AND BELOW THE ACTUAL LIGHT. THIS IS ALSO AN ISSUE WITH TRAFFIC LIGHTS AS THERE ARE 3 DISTINCT LIGHTS FOR EVERY ONE LIGHT. THIS MAY ALSO BE REFERRED TO GHOSTING. *TR

03/04/2013
Components: SERVICE BRAKES
Incident Date: 09/01/2012
Crash: No
Fire: No
Vehicle Identification Number: JTDZN3EU3C3******
Summary

LOUD SCRAPING NOISE COMING FROM REAR OF CAR---HAD THE CAR IN TO TOYOTA 5 TIMES. THE NOISE CONTINUES TO GET LOUDER AS TIME PASSES.-- ITS NOW LOUD ENOUGH TO DROWN OUT THE RADIO.--TOYOTA SERVICE SAYS IT IS JUST RUST ON THE ROTORS.--THIS IS THE 4TH NEW TOYOTA I HAVE OWNED,-- BUT THIS THE ONLY ONE I HAVE HA D THIS PROBLEM WITH.-- WHICH LEADS ME TO BELIEVE THAT THERE IS A FIX FOR THIS PROBLEM.--II WAS TOLD BY THE SERVICE MANAGER THAT TOYOTA KNOWS OF THIS PROBLEM AND ARE WORKING A RECALL TO FIX IT.---SO WHERE IS THE RECALL?????? *TR

02/16/2013
Components: SUSPENSION,ENGINE AND ENGINE COOLING
Incident Date: 02/16/2013
Crash: No
Fire: No
Vehicle Identification Number: JTDZN3EU9C3******
Summary

A GROANING NOISE AT ALL TEMPERATURES SO FAR. IT BEGINS AND THEN GOES AWAY AFTER I DRIVE FOR A BLOCK. IT IS VERY LOUD AND IT CAN BE HEARD BY OTHERS AROUND ME. IT IS EMBARRASSING AND DOESN'T SOUND LIKE IT IS HEALTHY FOR THE LONGEVITY OF THE VEHICLE. *TR

02/16/2013
Components: ELECTRICAL SYSTEM
Incident Date: 01/23/2013
Crash: No
Fire: No
Vehicle Identification Number: JTDZN3EU9C3******
Summary

BOUGHT CAR ON 1/23/13 AND DROVE HOME. NEXT DAY GOT A CALL THEY FORGOT TO GIVE US ACCESS KEY SO DROVE 27 MILES TO DEALERSHIP AND SMOKE ON DASHBOARD. PULLED INTO SERVICE AND SALES MANAGER GOT IN CAR DROVE AROUND AND SAID ALL IS FINE. CAME HOME AN ODOMETER SHOWED 564 MILES AFTER I DROVE 27 THERE AND 27 BACK. THE CAR HAD 156 NIGHT WE BOUGHT IT THE DAY BEFORE. WE ARE OLD AND DISABLED AND DO NOT DRIVE OFTEN. ODOMETER NOW SHOWING ALMOST 900 MILES IN LESS THEN THE 3 WEEKS WE HAVE OWNED IT. REPORTED THE SMOKE ON DASHBOARD TO TOYOTA CORP OFFICE AND TOLD THEM HOW HOT THE DASHBOARD GOT AND ODOMETER JUMPING. THE MAN THOUGHT IT WAS FUNNY AND SAID HE HOPED I DID NOT BURN MY HAND. NOW NAV SYSTEM NOT WORKING AND RADIO SOUNDS TINNY. CALLED LAKELAND TOYOTA AND TALKED TO OWNER [XXX] WHO SAYS HE IS AN ACCOUNTANT AND KNOWS NOTHING ABOUT CARS. TOOK CAR TO ANOTHER DEALERSHIP AND WAS TOLD NAV SYSTEM SOFTWARE 2.1 SHOULD BE A 2.2 AND CLAIMED TO HAVE IT UPDATED. THE CAR THEN ADDED ANOTHER 100 MILES AGAIN. WE NEED HELP TO MAKE SURE CAR IS SAFE TO DRIVE AND NEED MILES TO STOP ADDING UP EVEN WHEN WE ARE NOT DRIVING. ALSO THE HISTORY ON MPG ONE TIME SHOWED 99.9 AND THEN 26 AND THEN 44.7 AND THEN 49. WE HAD TO PUT GAS IN IT THREE TIMES IN IT IN LESS THEN 3 WEEKS BECAUSE GAGE ON DASHBOARD KEEPS SHOWING GETTING LOW BUT THEN IT ONLY TAKES 6 GALLONS. I PUT NO FOR FIRE BUT I DID SEE SMOKE ON THE DASH ABOVE THE COMPUTER AND IT WAS VERY VERY HOT. SO NOT SURE IF THERE WAS AN ELECTRICAL FIRE OR NOT OR JUST A SURGE OR SHORT. NO ONE WILL HELP ME. NEED HELP. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6). *TR

02/14/2013
Components: VISIBILITY/WIPER
Incident Date: 12/03/2012
Crash: No
Fire: No
Vehicle Identification Number: JTDZN3EU1C3******
Summary

2012 PRIUS HAS SERIOUS DEFECT IN THE WINDSHIELD LAMINATION. BRIGHT LIGHT SOURCES ARE TRIPLED AT NIGHT. A GHOST IMAGE APPEARS ABOVE AND BELOW THE ORIGINAL LIGHT SOURCE. LIGHT SOURCES MAY BE, HEADLIGHTS, TAILLIGHTS, SIGNAL LIGHTS, AND EVEN REFLECTED LIGHTS OFF CERTAIN ROAD SIGNS. AS YOU APPROACH THE LIGHT SOURCE, THE TWO GHOST IMAGES WILL MERGE INTO THE PRIMARY LIGHT SOURCE. THE SAFETY HAZARD IS EXTREME EYE FATIGUE AT NIGHT, AND SEVERE VISUAL DISTORTION THAT IS DIRECTLY RELATED TO THE BRIGHTNESS OF THE LIGHT SOURCE. *TR

02/14/2013
Components: VISIBILITY/WIPER
Incident Date: 12/03/2012
Crash: No
Fire: No
Vehicle Identification Number: JTDKN3DU6C1******
Summary

2012 PRIUS HAS SERIOUS DEFECT IN THE WINDSHIELD LAMINATION. BRIGHT LIGHT SOURCES ARE TRIPLED AT NIGHT. A GHOST IMAGE APPEARS ABOVE AND BELOW THE ORIGINAL LIGHT SOURCE. LIGHT SOURCES MAY BE, HEADLIGHTS, TAILLIGHTS, SIGNAL LIGHTS, AND EVEN REFLECTED LIGHTS OFF CERTAIN ROAD SIGNS. AS YOU APPROACH THE LIGHT SOURCE, THE TWO GHOST IMAGES WILL MERGE INTO THE PRIMARY LIGHT SOURCE. THE SAFETY HAZARD ARE EXTREME EYE FATIGUE AT NIGHT, AND SEVERE VISUAL DISTORTION THAT IS DIRECTLY RELATED TO THE BRIGHTNESS OF THE LIGHT SOURCE. *TR

02/08/2013
Components: SERVICE BRAKES
Incident Date: 06/12/2012
Crash: No
Fire: No
Vehicle Identification Number: JTDZN3EU4C3******
Summary

PURCHASED PRIUS V IN MARCH 2012, JUNE 2012 TOOK VEHICLE IN FOR SERVICE AND TO HAVE DEALER LOOK INTO NOISE COMING FROM REAR BRAKES. DEALER STATED THEY COULD NOT HEAR THE NOISE AND SAW NOTHING UPON INSPECTION. NOISE BECAME MORE FREQUENT AND LOUDER, TOOK VEHICLE BACK TO DEALER AND THEY COULD HEAR THE NOISE. UPON INSPECTING THE REAR BRAKES THEY FOUND REAR ROTORS HAD ABNORMAL MARKINGS IN THEM FROM IMPROPER MACHINING. BRAKE PAD FRICTION MATERIAL GLAZED. ROTORS AND PADS REPLACED. AFTER A WEEK THE NOISE RETURNED. TOOK VEHICLE BACK TO DEALER AND WAS TOLD THIS WAS A PROBLEM WHICH TOYOTA HAS BEEN EXPERIENCING FOR MONTHS BUT HAS FOUND NO SOLUTION TOO. WAS TOLD I WOULD BE INFORMED WHEN A SOLUTION WAS FOUND AND I COULD BRING THE VEHICLE BACK THEN. I FEEL THIS IS A SAFETY CONCERN WHICH NEEDS TO BE LOOKED INTO. *TR

02/06/2013
Components: SEATS
Incident Date: 07/18/2012
Crash: No
Fire: No
Vehicle Identification Number: JTDKN3DU9C5******
Summary

HEAD RESTRAINT (HEAD REST) ON DRIVER SEAT DOES NOT STAY IN PLACE. AFTER I ADJUST IT, IT RISES VERY SLOWLY. IF I DO NOT CONTINUALLY READJUST IT (3 OR 4 TIMES A DAY), IT RISES ABOVE MY HEAD. I CONSIDER THIS A SAFETY CONCERN. THIS HAS BEEN HAPPENING SINCE I BOUGHT THE CAR (NEW) AND I HAVE ASKED TOYOTA SEVERAL TIMES TO REPAIR THIS DEFECT, AND THEY SAY THAT IT IS 'NORMAL'. I HAVE OWNED MANY CARS DURING MY LIFETIME, AND THIS HAS NEVER HAPPENED BEFORE IN ANY OF THEM. IT DOES NOT HAPPEN TO THE PASSENGER HEAD RESTRAINT. I DO NOT THINK IT IS 'NORMAL', AND IF IT IS 'NORMAL' FOR TOYOTA, THEN ALL TOYOTA CARS HAVE A SAFETY PROBLEM. I HAVE CONTACTED TOYOTA AND THEY JUST REFER THE PROBLEM BACK TO MY LOCAL DEALER, WHO CONTINUES TO GIVE ME THE SAME ANSWER. *TR

02/05/2013
Components: STRUCTURE,VISIBILITY/WIPER
Incident Date: 11/30/2012
Crash: No
Fire: No
Vehicle Identification Number: JTDKN3DP2C3******
Summary

DESIGN OF CAR INCLUDES A FLAW CAUSING A HUGE VERTICAL BLINDSPOT ON BOTH THE RIGHT AND LEFT SIDE OF THE CAR. BECAUSE THERE IS A BAR THAT RUNS VERTICAL ON BOTH SIDES AT THE BEGINNING OF THE DRIVER AND FRONT PASSENGERS' WINDOWS, THIS, ALONG WITH THE PILLAR COMING DOWN THE WINDSHIELD CONTRIBUTE TO AN EXTREMELY LARGE SPOT WHERE OBJECTS IN ROAD CANNOT BE SEEN. THIS IS ESPECIALLY HAZARDOUS FOR PEDESTRIAN FOOT-TRAFFIC CROSSING PERPENDICULAR TO THE CAR. PEDS IN CROSSWALKS OR IN PARKING LOTS ARE AT TIMES, COMPLETELY MASKED BY THIS BLIND SPOT BY THE COMBINATION OF THE FRONT WINDSHIELD PILLARS AND FRONT WINDOW SUB-PILLARS. OTHER CARS (SUCH AS HONDA INSIGHT) WITH A DRAMATICALLY ANGLED WINDSHIELD AVOID THIS BY USING A SMALLER SUB-PILLAR ON THE FRONT WINDOW, ALLOWING FOR THINGS TO BE SEEN FAR MORE EASILY. THIS ISSUE SHOULD BE ADDRESSED BEFORE IT CAUSES A PEDESTRIAN INJURY OR DEATH. THIS IS NOT SOMETHING THAT CAN BE REPAIRED. *TR

02/03/2013
Components: SUSPENSION
Incident Date: 10/31/2012
Crash: No
Fire: No
Vehicle Identification Number: JTDZN3EU4C3******
Summary

ON COLD MORNINGS THE CAR MAKES A GROANING NOISE FROM THE REAR FOR APROX A 1/2 BLOCK. MY DEALER WAS ABLE TO VERIFY THE PROBLEM WHEN I LEFT THE CAR OVERNIGHT PARKED OUTSIDE. THEY SAID THEY ARE WAITING FOR TOYOTA TO COME UP WITH A FIX. THE CAR NOW HAS JUST OVER 10,000 MILES BUT IT HAS BEEN GOING ON FOR MOST OF THE TIME WE HAVE OWNED IT. *TR

01/15/2013
Components: VISIBILITY/WIPER
Incident Date: 12/10/2012
Crash: No
Fire: No
Vehicle Identification Number: JTDKN3DU0C1******
Summary

BRAND NEW PRIUS 2012 WHILE DRIVING AT NIGHT, LIGHTS, ESPECIALLY RED IN COLOR, WHEN VIEWED FROM FRONT WINDSHIELD, APPEAR AS THREE DISTINCT IMAGES. ONE DARK IMAGE ALONG WITH TWO FAINT IMAGE ONE ABOVE AND ONE BELOW THE DARK ONE. I GOT THE CAR IN NOV END, REPORTED THE ISSUE IN DEC 17 TO TOYOTA, THEN WENT TO DEALER BEFORE CHRISTMAS. TECHNICIAN THERE ACKNOWLEDGED THE ISSUE AND ORDERED A NEW GLASS. WINDSHIELD WAS REPLACED ON 11 JAN BUT SAW THE SAME ISSUE, TECHNICIAN TEST DROVE THE CAR AND ACKNOWLEDGED THE ISSUE IS STILL THERE. TOYOTA REP WILL COME AND LOOK INTO THE ISSUE. IT IS A MAJOR SAFETY ISSUE AS SOMETIMES THERE ARE LOTS OF RED TAIL LIGHTS AHEAD. I SEE LOT OF PEOPLE HAVE REPORTED THE ISSUE ......BELOW ARE ODI ID NUMBER FOR PRIUS 2012. SEEMS LIKE COMMON PROBLEM. NOT SURE IF TOYOTA IS WAITING FOR ACCIDENTS TO HAPPEN BECAUSE OF THIS ISSUE BEFORE FIXING IT. ODI ID NUMBER : 10490622 ODI ID NUMBER : 10485390 ODI ID NUMBER : 10485239 ODI ID NUMBER : 10483605 ODI ID NUMBER : 10483561 ODI ID NUMBER : 10482102 ODI ID NUMBER : 10479684. *TR

01/09/2013
Components: SUSPENSION,STRUCTURE
Incident Date: 01/13/2012
Crash: No
Fire: No
Vehicle Identification Number: JTDZN3EUXC3******
Summary

WHEN STARTING TO DRIVE THE CAR AFTER IS HAS BEEN SITTING FOR ABOUT 3 HOURS AND ESPECIALLY FIRST THING IN THE MORNING, THE VEHICLE MAKES A GROANING NOISE WHICH SEEMS TO BE COMING FROM THE LEFT REAR TIRE AREA. IT LASTS FOR ABOUT THE FIRST 50 FEET AND THEN IT STOPS MAKING THE NOISE. THIS HAS HAPPENED WITH TEMPERATURES VARYING BETWEEN 40 TO 75 DEGREES. WHEN IT IS REALLY HOT IN THE MORNING, THE NOISE IS NOT PRESENT. THE DEALER HAS LOOKED AT THE VEHICLE SEVERAL TIMES AND THEY SAY THAT THIS IS A NATIONAL PROBLEM WITH NO SOLUTION. I HAVE OWNED THIS CAR FOR 4 DAYS SHORT OF A YEAR WITH 12,250 MILES ON IT AND IT DOES IT ALL THE TIME. THIS IS VERY FRUSTRATING BECAUSE THE CAR IS FINE OTHERWISE. *TR

12/31/2012
Components: ELECTRICAL SYSTEM,EXTERIOR LIGHTING
Incident Date: 10/29/2012
Crash: No
Fire: No
Vehicle Identification Number: JTDKN3DU6C5******
Summary

WHILE DRIVING AT NIGHT, ALL LIGHTS, ESPECIALLY RED IN COLOR, WHICH ARE VIEWED FROM FRONT WINDSHIELD, APPEAR AS THREE DISTINCT IMAGES. THE SOURCE LIGHT, THEN A DISTINCT SHADOWED LIGHT ABOVE AND BELOW THE SOURCE. THIS SAFETY ISSUE IS EXTREMELY COMPOUNDED WHEN DRIVING AT NIGHT IN HIGH TRAFFIC SITUATIONS WHERE THERE ARE HUNDRENDS OF TAILIGHTS IN FRONT OF ME. ALL THOSE LIGHTS ARE ESSENTIALLY TRIPPLED CAUSING CONFUSION AND DISTRACTION. TOYOTA REFUSES TO AKNOWLEGE THE ISSUE. THROUGH RESEARCH, I HAVE FOUND THAT THIS IS A COMMON ISSUE WITH MANY FRUSTRATED OWNERS JUST LIVING WITH IT BECAUSE TOYOTA WONT FIX IT. IT IS A HUGE SAFETY ISSUE. PLEASE HELP MAKE TOYOTA RECTIFY THIS HUGE SAFETY ISSUE BEFORE IT CAUSES PREVENTABLE ACCIDENTS!! *TR

12/27/2012
Components: ELECTRICAL SYSTEM
Incident Date: 05/03/2012
Crash: No
Fire: No
Vehicle Identification Number: JTDZN3EU2C3******
Summary

CIGARETTE/POWER OUTLET FUSE ALWAYS BLOWS VERY FREQUENTLY - EVEN WITH A GPS USE OF CELLPHONE CHARGER ONLY. HAVE BEEN TO TOYOTA DEALERSHIP AND HAVE NOT ADDRESSED THE ISSUE AFTER SEVERAL COMPLAINTS. REPLACING FUSES DOES NOT ADDRESS THE ISSUE. THIS IS A SAFETY ISSUE FOR PEOPLE DEPENDENT ON GPS AND COMMUNICATION SPECIALLY FOR LONG TRAVELS. *TR ## VIN FAILED ##

12/20/2012
Components: AIR BAGS,SEAT BELTS
Incident Date: 12/17/2012
Crash: Yes
Fire: No
Vehicle Identification Number: JTDKN3DU0C1******
Summary

TL* THE CONTACT OWNS A 2012 TOYOTA PRIUS. THE CONTACT STATED THAT WHILE DRIVING APPROXIMATELY 20 MPH, ANOTHER VEHICLE CRASHED INTO THE DRIVER'S SIDE OF THE CONTACT'S VEHICLE. THE CONTACT STATED THAT THE AIR BAGS DID NOT DEPLOY AND THE SEAT BELTS DID RESTRAIN HER. THE CONTACT WAS TRANSPORTED TO THE HOSPITAL VIA AMBULANCE FOR TREATMENT. THE VEHICLE WAS DESTROYED AND TOWED TO A SALVAGE YARD. THE VEHICLE WAS NOT INSPECTED FOR THE CAUSE OF THE AIR BAG FAILURE. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE VEHICLE WAS NOT REPAIRED. THE APPROXIMATE FAILURE AND THE CURRENT MILEAGE WAS 1,200.

12/19/2012
Components: AIR BAGS,SEAT BELTS
Incident Date: 09/08/2012
Crash: Yes
Fire: No
Vehicle Identification Number: JTDKN3DU9C5******
Summary

2012 TOYOTA PRIUS. CONSUMER WRITES IN REGARDS TO MALFUNCTION OF VEHICLE SEAT BELT AND AIRBAGS. *SMD THE CONSUMER'S WIFE WAS INVOLVED IN AN ACCIDENT ON SEPTEMBER 8, 2012. THE VEHICLE RECEIVED SEVERE FRONT-END DAMAGE TO THE EXTENT OF ALMOST $12,000. WHEN THE VEHICLE WAS STUCK BY AN ON-COMING VEHICLE, HER SEAT BELT DID NOT PREVENT HER FROM HITTING HER CHEST ON THE STEERING WHEEL NOR DID THE AIR BAG DEPLOY IN TIME. SHE RECEIVED SEVERE BRUISING, SEVERE PAIN AND DISCOMFORT, AND STRESS. ALSO, THE LOWER DASH KNEE AIR BAG FAILED TO DEPLOY IN TIME TO PREVENT SEVERE BRUISING TO HIS WIFE'S KNEES. TOYOTA SENT THE CONSUMER A LETTER STATING THERE WAS NO EVIDENCE OF ANY MANUFACTURING DEFECT WITH THE AIR BAGS OR SEAT BELT. *JB

12/08/2012
Components: SERVICE BRAKES, HYDRAULIC,ELECTRICAL SYSTEM,ENGINE
Incident Date: 05/08/2012
Crash: No
Fire: No
Vehicle Identification Number: JTDKDTB36C1******
Summary

1. WHEN VEHICLE TRANSITIONED FROM BATTERY TO MOTOR, SIGNIFICANT IMPACT RESULTED 2. BRAKE PEDAL TRAVELED TO FLOOR, DASH WARNING LIGHT CAME ON [VEHICLE TOWED] 3. ATTEMPTING TO LEAVE DEALERS LOT, BRAKE PEDAL TRAVELED TO FLOOR. TECHNICIAN WITNESSED. *TR UPDATED 01/15/13

11/27/2012
Components: ELECTRICAL SYSTEM
Incident Date: 06/30/2012
Crash: No
Fire: No
Vehicle Identification Number: JTDKN3DU1C5******
Summary

TL* THE CONTACT OWNS A 2012 TOYOTA PRIUS. THE CONTACT STATED THAT THE NAVIGATION WOULD STOP GIVING VERBAL DIRECTIONS WHEN WITHIN 3 MILES OF DESTINATION. THE VEHICLE WAS TAKEN TO A DEALER WHERE THE FAILURE COULD BE REPLICATED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS CONTACTED ABOUT THE FAILURE. THE FAILURE AND CURRENT MILEAGES WERE 7,000. THE CONSUMER STATED THE MANUFACTURER ADVISED THE NAVIGATION SYSTEM WAS WORKING AS DESIGNED. UPDATED 1/18/2013*JS

11/26/2012
Components: SERVICE BRAKES
Incident Date: 10/01/2012
Crash: No
Fire: No
Vehicle Identification Number: JTDZN3EU2C3******
Summary

MY PRIUS V FIVE WAS PURCHASED IN AUGUST 2012. LOCATION OF THE CAR IS NW OF WA STATE WHERE TEMPERATURES ARE CURRENTLY IN THE MID 50S (AND BELOW) WITH HIGH LEVEL OF HUMIDITY. SINCE THE BEGINNING OF OCTOBER 2012, I'M EXPERIENCING A NOISE THAT WOULD BEST BE DESCRIBED AS AN "OWL HOOTING." MY PROBLEM IS ESPECIALLY NOTICEABLE AFTER THE CAR HAS PARKED FOR AN EXTENDED AMOUNT OF TIME (EG. IN THE GARAGE OVERNIGHT). SOMETIMES, MERELY PARKING FOR 10 MINUTES ON THE SCHOOL'S PARKING LOT IS ENOUGH TO MAKE THE NOISE APPEAR AGAIN. THE "HOOTING" DEFINITELY "OSCILLATES" WITH THE ROTATION OF THE TIRE AND EMANATES FROM MY REAR RIGHT SIDE, BUT IS ESPECIALLY LOUD WHEN MAKING LEFT TURNS. THE NOISE DISAPPEARS AFTER DRIVING A FEW HUNDRED YARDS, BUT IS LOUD ENOUGH TO TURN HEADS. I'M ABLE TO REPRODUCE THIS PROBLEM EVERY SINGLE MORNING SINCE OCTOBER 2012. THE SERVICE TECHS WERE ABLE TO CONFIRM THE NOISE, BUT COULDN'T REPAIR THE DEFECT. INSTEAD, AN OPEN CASE/TICKET WAS SUBMITTED TO TOYOTA'S HEADQUARTER. *TR

11/21/2012
Components: VISIBILITY
Incident Date: 05/21/2012
Crash: No
Fire: No
Vehicle Identification Number: JTDKN3DU2C1******
Summary

TL* THE CONTACT OWNS A 2012 TOYOTA PRIUS. THE CONTACT STATED THAT SHE NOTICED THAT WHEN THE LIGHTS WERE VIEWED THROUGH THE WINDSHIELD, THERE WAS AN ABNORMAL PRISM EFFECT. THE CONTACT ALSO STATED THAT THERE WAS AN IMAGE LOCATED ABOVE AND BELOW THE ACTUAL LIGHT SOURCE THAT OCCURRED WITH ALL LIGHT SOURCES SUCH AS HEADLIGHTS, TAIL LIGHTS, STREET LIGHTS, TRAFFIC LIGHTS, ETC. THE VEHICLE WAS TAKEN TO A DEALER WHERE A TECHNICIAN ADVISED THAT NO REPAIRS WERE NEEDED AND THAT THE ISSUE WAS NOT A DEFECT BUT RATHER A CHARACTERISTIC OF THE VEHICLE. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE AND ADVISED THAT THE VEHICLE WAS NOT INCLUDED IN ANY RECALLS. THE VEHICLE WAS NOT REPAIRED. THE APPROXIMATE FAILURE MILEAGE WAS UNKNOWN AND THE CURRENT MILEAGE WAS 7,200. UPDATED 12/10/12 *CN THE CONSUMER STATED THE VEHICLE'S WINDSHIELD WAS REPLACED ONCE. THE REPLACEMENT WINDSHIELD HAD THE SAME DEFECT THE CASE WAS TAKEN TO ARBITRATION WHEN TOYOTA REFUSED TO FIND A REMEDY FOR THE SAFETY DEFECT. ARBITRATION WAS LOST DUE TO "LACK OF EVIDENCE". UPDATED 12/18/2012*JS

11/20/2012
Components: VISIBILITY/WIPER
Incident Date: 10/25/2012
Crash: No
Fire: No
Vehicle Identification Number: JTDKN3DU8C1******
Summary

BRAND NEW 2012 PRIUS DRIVING OUT OF THE DEALERSHIP AT NIGHT, NOTICED A RATHER BOTHERSOME TRAIT: LIGHTS VIEWED THROUGH THE WINDSHIELD HAVE A PRISM EFFECT WHERE THERE IS A "GHOST" IMAGE LOCATED ABOVE AND BELOW THE ACTUAL LIGHT SOURCE. I WANTED TO KNOW IF THIS WAS DEFECTIVE WINDSHIELD, OR JUST HOW THE PRIUS IS DUE TO THE VERY LOW ANGLE OF THE WINDSHIELD. IT IS DEFINITELY A PRISM TYPE EFFECT AS IT DIFFERS BY COLOR, AND AS YOU APPROACH THE LIGHT SOURCE, THE GHOST IMAGES MERGE INTO THE SINGLE IMAGE. THIS HAPPENS WITH ALL LIGHT SOURCES, THE SUN (WORST OF ALL), HEADLIGHTS, TAIL LIGHTS,STREET LIGHTS, TRAFFIC LIGHTS, ETC. WHEN DRIVING AT NIGHT THIS GHOSTING OF THE LIGHT SOURCES IS REALLY DISTRACTING AND MAKES IT LOOK LIKE YOU ARE LOOKING AT A BLURRED IMAGE. NOTHING IS CRISP OR CLEAR. IT'S BAD ENOUGH THAT MY WIFE AND I ARE NOT DRIVING THE CAR AT NIGHT AND USING ANOTHER VEHICLE. WE HAVE HAD OTHERS IN THE CAR TO CONFIRM THE ISSUE. I HAVE CONTACTED THE DEALER WITH THE ISSUE AND THEY HAVE YET TO REPLY... *TR

11/11/2012
Components: SERVICE BRAKES
Incident Date: 04/30/2012
Crash: No
Fire: No
Vehicle Identification Number: JTDZN3EU9C3******
Summary

THE VEHICLE EMITS A REPETITIVE 'WOO......WOO.....' THAT VARIES WITH SPEED/WHEEL REVOLUTION (SOMETHING RUBBING DURING EACH REVOLUTION). TO THE BEST OF MY ABILITY TO TELL, IT SOUNDS LIKE THE GROAN IS COMING FROM THE REAR-PASSENGER SIDE. THE SOUND IS USUALLY PRESENT AFTER THE CAR HAS SAT OVERNIGHT OR AFTER PROLONGED PARKING AND LAST FOR 100-300 FEET OF DRIVING. I'VE EVEN HEARD IT AFTER FOUR HOURS OF BEING PARKED AT WORK. IT WILL TYPICALLY MAKE THIS SOUND FOR A FEW DAYS AFTER A RAIN EVENT. THE SOUND HAS OCCURRED IN BOTH FORWARD AND REVERSE AND WITH THE EMERGENCY BRAKE ON OR OFF PRIOR TO DEPARTURE. I PURCHASED THE VEHICLE IN APRIL AND HAVE HEARD IT ALL THE WAY TO THE PRESENT. DURING A TIRE REPLACEMENT I MADE NOTE OF THE ISSUE TO THE DEALER, WHO ATTRIBUTED IT TO ROTOR OXIDATION. I RESPONDED THAT I'VE HEARD THE GRIND/GROAN OF RUST BEING WORN OFF THE ROTOR WHEN FIRST APPLY THE BRAKES, AND THIS IS NOT THAT SOUND. I WENT IN WITH A RECORDING ON MY PHONE AND THE TECHNICIAN AGREED IT WASN'T RUST. THEY REPAIRED THE TIRE AND TRIED TO REPRODUCE THE CONDITION WITHOUT SUCCESS. THEY DID TEAR DOWN THE BRAKE AND FOUND NOTHING OUT OF THE ORDINARY. THE FACT THAT THIS ISSUE PERSISTS ON MULTIPLE VEHICLES OF THIS MODEL IS INDICATIVE OF A MANUFACTURER'S DEFECT THAT SHOULD BE ADDRESSED. *TR

11/07/2012
Components: VISIBILITY/WIPER
Incident Date: 03/08/2012
Crash: No
Fire: No
Vehicle Identification Number: JTDKN3DP2C3******
Summary

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

11/07/2012
Components: VISIBILITY/WIPER
Incident Date: 11/01/2012
Crash: No
Fire: No
Vehicle Identification Number: JTDKN3DU2C5******
Summary

THE WINDSHIELD HAS A SERIOUS OPTICAL ILLUSION DURING NIGHT TIME DRIVING. THE WINDSHIELD CREATES A GHOST IMAGE OF THE ORIGINAL LIGHT SOURCE - THE GHOST IMAGE APPEARS ABOVE AND BELOW THE ORIGINAL LIGHT SOURCE. FOR EXAMPLE, AT NIGHT THE RED TRAFFIC LIGHT WILL HAVE A GHOST IMAGE OF THE RED LIGHT ABOVE AND BELOW IT, ULTIMATELY SHOWING THREE RED LIGHTS (GHOST IMAGE(1), ORIGINAL LIGHT(2), AND ANOTHER GHOST IMAGE (3)). THIS CAN ALSO BE SEEN WITH THE YELLOW AND GREEN TRAFFIC LIGHTS, ONCOMING CAR HEADLIGHTS, BRAKE LIGHTS, STREET LIGHTS, AND PEDESTRIAN WALK SIGNS. *TR

10/24/2012
Components: VISIBILITY/WIPER
Incident Date: 10/24/2012
Crash: No
Fire: No
Summary

THERE IS A GHOSTING IMAGE SEEN THROUGH THE FRONT WINDSHIELD ON MY NEW 2012 TOYOTA PRIUS II THAT IS AFFECTING NIGHT TIME DRIVING AND THE VISIBILITY OF LIGHTS, ESPECIALLY RED LIGHTS. WHEN YOU ARE OPERATING THE VEHICLE AT NIGHT AND YOU APPROACH A LIGHT THERE IS A GHOST IMAGE OF THE LIGHT ABOVE AND BELOW THE ACTUAL LIGHT SOURCE UNTIL YOU GET WITHIN A FEW FEET OF THE LIGHT SOURCE THEN IT DISAPPEARS. THIS IS BECOMING A SAFETY ISSUE FOR MYSELF AS WELL AS MANY OTHER 2012 PRIUS OWNERS THAT I HAVE TALKED TO ABOUT THIS. I HAVE 20/20 VISION WITH NO NEED FOR GLASSES AND THIS IS BEGINNING TO CAUSE A STRAIN ON MY VISION, AS I IMAGINE FOR OTHERS AN EVEN GREATER STRAIN. I HAVE HEARD OF MANY OTHERS EVEN HAVING TWO GHOST IMAGES BELOW AND ABOVE THE LIGHT SOURCE. BELOW IS HOW IT WOULD LOOK. GHOST IMAGE OF LIGHT ACTUAL LIGHT SOURCE GHOST IMAGE OF LIGHT *TR

10/18/2012
Components: SUSPENSION,SERVICE BRAKES
Incident Date: 08/01/2012
Crash: No
Fire: No
Summary

REPEATING SEVERAL-SECOND GROANING OR GRINDING NOISE HEARD FROM REAR WHEEL AREA UPON STARTUP MOTION. THE NOISE IS SEVERE AND SOUNDS LIKE LOW-PITCH METAL GRINDING. IT'S POTENTIALLY BRAKE RELATED BUT COULD BE SUSPENSION BUSHINGS OR OTHER COMPONENTS RUBBING AGAINST ONE ANOTHER. IT DOES NOT SOUND LIKE TYPICAL BRAKE GLAZING. THE NOISE OCCURS IN ALL WEATHER CONDITIONS AND TYPICALLY AFTER VEHICLE HAS BEEN SITTING FOR SEVERAL HOURS OR OVERNIGHT. NOISE CONTINUES FOR SEVERAL MINUTES AT STOP AND START. NOISE IS LOUD ENOUGH TO STARTLE AN EXPERIENCED DRIVER. THE ABSOLUTE SEVERITY AND INDICATION OF THE SOUND IS ENOUGH TO QUESTION SAFE ONGOING FUNCTIONALITY OF BRAKING AND/OR SUSPENSION SYSTEMS. MULTIPLE REPORTS ARE DOCUMENTED ONLINE AT PRIUSCHAT.COM. TOYOTA DOES NOT APPEAR TO HAVE A FIX OR RESOLUTION AT TIME OF WRITING, 10/2012. THIS IS FOR 2012 PRIUS V MODEL FIVE. *TR

10/18/2012
Components: STEERING,WHEELS,SERVICE BRAKES
Incident Date: 08/27/2012
Crash: No
Fire: No
Vehicle Identification Number: JTDZN3EU5C3******
Summary

VEHICLE IS PARKED OUTSIDE, AND DURING MORNING COLD START, THE VEHICLE PRODUCES A MOANING/WOOING SOUND FOR APPROX. 50-75 YARDS WITH VEHICLE MOVING UNDER 25 MPH. THE SOUND IS BEING GENERATED FROM THE FRONT WHEEL WELLS. SOUND GENERATED IS RELATED TO VEHICLE SPEED. THE FASTER THE VEHICLE MOVES, THE MORE FREQUENT THE SOUND BEING PRODUCED DURING THE FIRST 50-75 YARDS. STRANGE SOUND IS GONE AFTER THAT, AND DOES NOT RETURN UNTIL THE NEXT COOL/COLD START. OWNER TOOK THE VEHICLE BACK TO DEALERSHIP FOR INSPECTION, AND DEALER TOOK OFF THE FRONT WHEEL TO INSPECT BRAKES, WHEELS, AND TIRES, AND WAS NOT ABLE TO LOCATE OR REPRODUCE THE PROBLEM. ABNORMAL SOUND IS ONLY PRODUCED DURING MORNING COLD STARTS AND WHEN VEHICLE IS LEFT TO COOL(I.E. PARKING LOT AT WORK). *TR

10/16/2012
Components: VISIBILITY/WIPER
Incident Date: 08/08/2012
Crash: No
Fire: No
Vehicle Identification Number: JTDZN3EU3C3******
Summary

TL* THE CONTACT OWNS A 2012 TOYOTA PRIUS. THE CONTACT STATED THAT THE DASHBOARD REFLECTED ONTO THE SIDE VIEW MIRRORS, BLOCKING THE CONTACT'S VISIBILITY. THE VEHICLE WAS TAKEN TO THE DEALER WHO REFUSED TO ASSIST HIM SINCE THEY WERE UNABLE TO ALTER THE VEHICLE DESIGN. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE WHO DID NOT OFFER ANY ASSISTANCE. THE VEHICLE WAS NOT REPAIRED. THE FAILURE MILEAGE WAS 75 AND THE CURRENT MILEAGE WAS 4,000.

10/10/2012
Components: VISIBILITY/WIPER
Incident Date: 10/05/2012
Crash: No
Fire: No
Vehicle Identification Number: JTDKN3DU8C1******
Summary

THERE IS A TRIPLE EFFECT IN VISIBILITY WHEN A LIGHT SOURCE (EG ONCOMING TRAFFIC HEADLIGHTS) FALL ON THE WINDSHIELD. THIS ISSUE IS EVIDENT FROM ALL ANGLES AND BOTH FRONT SEATS. HAS A DISTRACTING AND A STRAINING EFFECT ON THE EYES. FEELS LIKE WEARING BI-FOCAL GLASSES. *TR

10/07/2012
Components: FUEL SYSTEM, OTHER,FUEL/PROPULSION SYSTEM
Incident Date: 09/26/2012
Crash: No
Fire: No
Vehicle Identification Number: JTDKDTB39C1******
Summary

FUEL INDICATOR ON THE DASH SHOWED 3 BARS FOR REMAINING FUEL. VEHICLE RAN OUT OF FUEL DESPITE SHOWING 3 BARS. OFTENTIMES AFTER TANK IS FILLED IT ONLY ILLUMINATES TO 1 OR 2 UNDER THE TOP BAR INSTEAD OF SHOWING A FULL TANK. THERE IS OBVIOUSLY A PROBLEM THAT THE CAR IS NOT ACCURATELY REPORTING THE FUEL LEVEL. *TR

09/27/2012
Components: ELECTRICAL SYSTEM,EQUIPMENT
Incident Date: 09/09/2012
Crash: No
Fire: No
Vehicle Identification Number: JTDKDTB31C1******
Summary

NAVAGATION SCREEN, WHEN SUN HITS THE SCREEN FROM RIGHT DIRECTION THE SCREEN CAN ACT LIKE A VERY BRIGHT MIRROR AND BLIND DRIVER WITHOUT WARNING. *TR

09/26/2012
Components: AIR BAGS,STRUCTURE
Incident Date: 09/08/2012
Crash: Yes
Fire: No
Vehicle Identification Number: JTDKN3DU9C5******
Summary

ON SEPTEMBER 8, 2012 MY WIFE WAS ON HER WAY TO OUR RENTAL AND WAS HIT AS SHE READIED TO TURN TO THE HOUSE. OUR 2012 TOYOTA PRIUS 3 WAS THROWN INTO THE AIR AND BOUNCED BACK TO A DIAGONAL POSITION ACROSS THE ROAD. UPON IMPACT, THE STEERING WHEEL AIR BAG DID NOT DEPLOY UNTIL AFTER IMPACT--HER SEATBELT DID NOT RESTRAIN HER FROM HITTING HER CHEST ON THE STEERING WHEEL NOR DID THE KNEE AIR BAG DEPLOY UNTIL AFTER SHE HIT HER KNEES ON THE LOWER DASH. FORTUNATELY FOR HER AND ME, SHE SUFFERED DEEP BRUISING BUT NO BROKEN BONES ETC. AS OF TODAY, 9/26/2012, HER CHEST STILL HURTS BUT THE PAIN IS DIMINISHING. I CONTACTED TOYOTA AND FILED A COMPLAINT ON 9/8/2012 AND WAS TOLD THEY WOULD INVESTIGATE--CASE #[XXX], MY CONCERN SINCE WE HAVE HEARD NOTHING IS THAT YOU TOO WILL HEAR NOTHING AND IF THIS ISSUE EXISTS IN OTHER PRIUS CARS ON THE ROAD, SOMEONE WILL SUFFER MORE THAN MY WIFE. IF THIS IS AN ISOLATED CASE--GOOD FOR TOYOTA BUT HOW DOES THIS HELP US? I CALLED TOYOTA TODAY FOR AN UPDATE BUT HAVE NOT YET HEARD BACK. IF MORE INFORMATION IS NEEDED PLZ CONTACT ME. WE WOULD LIKE TO KNOW THE OUT COME OF THIS COMPLAINT. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6). *TR

09/20/2012
Components: ELECTRICAL SYSTEM
Incident Date: 06/15/2012
Crash: No
Fire: No
Vehicle Identification Number: JTDKN3DUXC5******
Summary

TL* THE CONTACT OWNS A 2012 TOYOTA PRIUS. THE CONTACT STATED WHEN HER MOTHER WHOM HAS A PACEMAKER OCCUPIED THE VEHICLE, THE GAUGES WOULD MOVE INDEPENDENTLY AND THE VEHICLE WOULD NOT RESPOND. THE VEHICLE WOULD RETURN TO NORMAL FUNCTION WHENEVER HER MOTHER EXITED THE VEHICLE. THE CONTACT CHECKED THE OWNER'S MANUAL AND NOTICED THAT THERE WAS A SECTION THAT INDICATED THAT PERSONS WITH A PACEMAKER SHOULD NOT OPERATE THE VEHICLE. THE MANUFACTURER WAS NOTIFIED BUT STATED THAT THEY WERE UNAWARE OF ANY ISSUE REGARDING THE VEHICLE AND PACEMAKERS, AND OFFERED NO FURTHER ASSISTANCE. THE FAILURE AND CURRENT MILEAGES WERE 2,000. UPDATED 09-28-12 *BF UPDATED 10/01/2012 *JS UPDATED 6/13/13 *CN

09/14/2012
Components: VISIBILITY/WIPER
Incident Date: 07/14/2012
Crash: No
Fire: No
Summary

TL* THE CONTACT OWNS A 2012 TOYOTA PRIUS. WHILE DRIVING AT VARIOUS SPEEDS, THE CONTACT NOTICED THAT THE AUTO DIMMING REAR VIEW MIRROR FAILED TO FUNCTION CORRECTLY AND WOULD NOT DIM THE LIGHTS FROM OTHER VEHICLES IN THE REAR. THE VEHICLE WAS TAKEN TO THE DEALER FOR DIAGNOSTIC TESTING. THE DEALER WAS UNABLE TO DIAGNOSE THE FAILURE. THE CONTACT STATED THAT HE BELIEVED THE SPOILER ON THE HATCH BACK WOULD CAST A SHADOW ON THE DIMMING SENSOR AND PREVENT THE MIRROR FROM DIMMING. THE VEHICLE WAS NOT REPAIRED. THE VIN WAS NOT AVAILABLE. THE APPROXIMATE FAILURE MILEAGE WAS 5,000.

09/07/2012
Components: ELECTRICAL SYSTEM,VEHICLE SPEED CONTROL,ENGINE
Incident Date: 09/03/2012
Crash: No
Fire: No
Vehicle Identification Number: JTDKDTB31C1******
Summary

DRIVING 70 MPH CAR BEGAN TO GO INTO HIGH RPM, THEN ACCELERATED TO 74 FROM 70 MPH. I TRIED TO DECREASE SPEED THEN VEHICLE SHUT OFF GOT A LONG BEEP AND MESSAGE ON DISPLAY "CHECK HYBRID SYSTEM, PULL OVER IMMEDIATELY" ALL LIGHTS ON DASH WERE INDICATING FAILURES. COASTED TO SAFETY WITH 5 PASSENGERS IN VEHICLE ACROSS TRAFFIC AT 9:30 PM TO SHOULDER. TRIED TO RESTART SEVERAL TIMES THEN VEHICLE WENT INTO HIGH RPM THEN ENGINE KNOCKED LOUDLY AND WAS COMPLETELY DISABLED. LOST BRAKES, PEDAL WAS HARD, LOST POWER STEERING, DIFFICULT TO MANEUVER. I STILL HAD 2 BARS INDICATING PLENTY OF FUEL IN CAR. PRIOR FILLUP WAS 7.6 GALLONS AT PUMP, USUALLY GET OVER 500 MILES PER TANK, TRIP METER ONLY SHOWED UNDER 400 MILES SINCE FILL UP SO HAD PLENTY OF FUEL AND THERE WAS NO LOW FUEL INDICATOR. REPORTED ALL PROBLEMS TO DEALER. THEY ONLY NOTED THE CAR SHUT DOWN BUT TOLD ME THEY CONFIRMED EVERYTHING I SAID AND THAT TOYOTA ENGINEERS ARE TRYING TO RESOLVE THIS SINCE THEY ARE AWARE OF THIS TYPE OF PROBLEM. SO FAR DEALER AND TOYOTA HAVE NOT ADDRESSED THE HIGH RPM, THE ACCELERATION, LOSS OF ELECTRONICS AND HYBRID SYSTEM FAILURE AND TOLD ME THEY HAVENEVER HEARD OF ANY TOYOTA EVER HAVING A REPORT OF A HIGH RPM OR ACCELERATION WITHOUT INTENT TO ACCELERATE FORM THE DRIVER. VEHICLE IS UNSAFE, HAS 4944 MILES AND THIS PROBLEM OCCURRED ABOUT A MONTH AFTER PURCHASE. TOYOTA STILL DOES NOT KNOW WHAT THE PROBLEMS ARE AND IN POSSESSION OF THE VEHICLE. *TR *JS

09/04/2012
Components: AIR BAGS,STRUCTURE
Incident Date: 08/18/2012
Crash: Yes
Fire: No
Vehicle Identification Number: JTDKN3DU5C1******
Summary

TL* THE CONTACT OWNS A 2012 TOYOTA PRIUS. THE CONTACT STATED THAT AS HIS VEHICLE WAS PARKED A VEHICLE CRASHED INTO THE REAR OF HIS VEHICLE AT 10 MPH WHICH CAUSED EXTENSIVE DAMAGE TO THE FRAME AND BUMPER. THE AIR BAGS FAILED TO DEPLOY BUT THE AIR BAGS WARNING LAMP ILLUMINATED. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE WHO DID NOT OFFER ANY ASSISTANCE. THE VEHICLE WAS NOT REPAIRED. THE FAILURE AND CURRENT MILEAGE WAS 81.

08/30/2012
Components: SERVICE BRAKES
Incident Date: 05/01/2012
Crash: No
Fire: No
Vehicle Identification Number: JTDZN3EU9C3******
Summary

TL* THE CONTACT OWNS A 2012 TOYOTA PRIUS. THE CONTACT STATED THAT WHILE DEPRESSING THE BRAKE PEDAL, THE BRAKES LOCKED UP. THE CONTACT CONTINUED TO DEPRESS THE BRAKE PEDAL AND SHUT THE VEHICLE ON AND OFF BY PUSHING THE START BUTTON. THE FAILURE OCCURS INTERMITTENTLY. THE CONTACT ALSO NOTICED THE BRAKE PEDAL DROPS TO THE FLOOR BOARD ABOUT A HALF INCH WHEN STARTING THE VEHICLE. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE AND A COMPLAINT WAS FILED. THE VEHICLE WAS TAKEN TO THE DEALER WHO WAS UNABLE TO DIAGNOSE THE FAILURE. THE VEHICLE WAS NOT REPAIRED. THE APPROXIMATE FAILURE MILEAGE WAS 3,000.

08/25/2012
Components: FUEL SYSTEM, OTHER,ENGINE
Incident Date: 08/24/2012
Crash: No
Fire: No
Vehicle Identification Number: JTDKN3DP7C3******
Summary

HYBRID ENGINE SUDDENLY SHUT DOWN WITHOUT WARNING WHILE VEHICLE WAS TRAVELING 65 MPH ON A BUSY FREEWAY, CAUSING VEHICLE TO COME AN UNSAFE STOP. DEPRESSING ACCELERATOR HAD NO EFFECT. ONBOARD COMPUTER GAVE ERROR MESSAGE "CHECK HYBRID SYSTEM. STOP THE VEHICLE IN A SAFE PLACE." RESTARTING VEHICLE PRODUCED THE SAME ERROR MESSAGE AND STILL UNABLE TO SHIFT VEHICLE INTO DRIVE OR REVERSE. FUEL TANK FULL AT TIME OF INCIDENT. VEHICLE PURCHASED NEW 5 MONTHS PRIOR FROM TOYOTA DEALERSHIP. NO AFTERMARKET PARTS OR MODIFICATIONS PRESENT. *TR

08/15/2012
Components: FUEL SYSTEM, OTHER
Incident Date: 07/03/2012
Crash: No
Fire: No
Vehicle Identification Number: JTDKDTB34C1******
Summary

WHEN DRIVING DASHBOARD "HYBRID SYSTEM NOT WORKING. PULL OVER..." THIS WAS 7/3/2012. IT HAD RUN OUT OF GAS EVEN THOUGH THERE WERE 2 BARS OUT OF 10 STILL PRESENT ON GAS GAUGE. ON 7/30/12 LATER THIS HAPPENED AGAIN WITH 4 BARS SHOWING. GOT THE FUEL SENSOR AND GAUGE REPLACED ON 7/30/12. 8/14/12 WITH 3 BARS SHOWING, CRUISING RANGE OF 60 MILES AND HAVING GONE 480 MILES THE SAME WARNING "HYBRID SYSTEM NOT WORKING..." I WAS ABLE TO GET TO A GAS STATION BEFORE RUNNING OUT OF GAS. THE PRIUS MANUAL STATES THE TANK HOLDS 9.5 GALLONS. FILLING UP THE TANK TOOK 9.91 GALLONS. THERE IS CLEARLY SOMETHING WRONG. THE FUEL SENSOR AND GAUGE HAVE ALREADY BEEN REPLACED, THOUGH. THIS IS A MAJOR PROBLEM FOR A NEW CAR. THIS IS A NEW MODEL. *TR

08/01/2012
Components: POWER TRAIN,ELECTRICAL SYSTEM
Incident Date: 07/31/2012
Crash: No
Fire: No
Vehicle Identification Number: JTDKDTB39C1******
Summary

CAR BECOMES IMMOBILE - WILL NOT SHIFT INTO REVERSE OR DRIVE. COMPUTER KEEPS SENDING THE MESSAGE TO PUT IT IN PARK AND DEPRESS BRAKE, BUT ONCE THAT IS DONE, ANY ATTEMPT TO SHIFT INTO REVERSE OR DRIVE TRIGGERS THE MESSAGE, ENDLESSLY. THE PROBLEM IS APPARENTLY INTERMITTENT. OCCURRED FOR TWO HOURS YESTERDAY, AFTER OCCURRING TO A LESSER EXTENT IN PRECEDING DAYS (IN THE DAYS PRECEDING THE TOTAL BREAKDOWN, I WAS ABLE TO SHIFT AFTER A SLIGHT DELAY AND A FEW ATTEMPTS). THE DEALERSHIP TO WHICH I HAD IT TOWED SAID IT WAS FINE TODAY. EVERYTHING CHECKS OUT. THIS IS A SAFETY HAZARD BECAUSE THE CAR CAN BE IN AN UNSAFE POSITION WHEN IT BECOMES IMMOBILE. I WAS PARTLY OUT OF A PARKING SPACE, SOMEWHAT BLOCKING TRAFFIC. THE PROBLEM INVOLVES THE COMPUTER AND THE TRANSMISSION - AT LEAST

07/22/2012
Components: VISIBILITY/WIPER
Incident Date: 03/28/2012
Crash: No
Fire: No
Vehicle Identification Number: JTDZN3EU6C3******
Summary

THERE ARE VERY DANGEROUS BLIND SPOTS ON BOTH REAR DRIVER AND PASSENGER SIDES OF THE TOYOTA PRIUS V . VEHICLES LOCATED NEAR THE MID TO REAR OF THE CAR CAN NOT BE SEEN IN MIRRORS OR BY GLANCING OVER THE SHOULDER WHEN CHANGING LANES. I HAVE HAD NUMEROUS NEAR COLLISIONS DUE TO THIS DESIGN DEFECT. I HAVE BROUGHT THIS TO THE ATTENTION OF THE TOYOTA CORPORATION AND THE LOCAL DEALERSHIP AND HAVE HAD NO CO-OPERATION IN DEALING WITH THIS SAFETY HAZARD. I AM A VERY EXPERIENCED DRIVER AN NEVER HAD AN ACCIDENT THAT WAS MY FAULT IN MY 50 YEARS OF DRIVING. ANY ASSISTANCE YOU CAN PROVIDE FOR THIS VERY DANGEROUS SITUATION WILL BE GREATLY WELCOMED. THIS CONDITION IS AN ACCIDENT WAITING TO HAPPEN! [XXX] INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6). *TR

07/12/2012
Components: STRUCTURE,VISIBILITY/WIPER
Incident Date: 07/12/2012
Crash: No
Fire: No
Vehicle Identification Number: JTDZN3EU9C3******
Summary

MY 2012 PRIUS V HAS A SERIOUS REFLECTION IN THE POINT OF VEIW OF THE SIDE VIEW MIRRORS, WHEN THE FRONT WINDOWS ARE ROLLED UP, AND THE SUN IS HIGH NOON(+-5 HOURS) POSITION. THIS IS CAUSED BY THE WHITE DASH TRIM THAT THE SUN HITS. *TR ## VIN PASSED ## TOYOTA PRIUS V 2012 ##. *TR

07/12/2012
Components: ELECTRICAL SYSTEM
Incident Date: 07/02/2012
Crash: No
Fire: No
Vehicle Identification Number: JTDZN3EU4C3******
Summary

NEW PRIUS DOES NOT WORK BLUETOOTH WISE WITH EXISTING PHONE. PRIUS I JUST TRADED IN DID. NO RESOLUTION FROM DEALER (TOYOTA WORLD O NEWARK DELAWARE) AND NO RESOLUTION FROM TOYOTA CORPORATE. I WAS TOLD THEY COULD DO NOTHING AND THAT I WOULD HAVE TO PURCHASE NEW PHONES. WE ARE DRIVING VEHICLE WITHOUT BLUETOOTH WITHOUT CELL PHONES IN OUR EARS THEREBY CREATING SAFETY HAZARD. *TR

05/24/2012
Components: VEHICLE SPEED CONTROL
Incident Date: 04/27/2012
Crash: Yes
Fire: No
Vehicle Identification Number: JTDZN3EU4C3******
Summary

TL* THE CONTACT OWNS A 2012 TOYOTA PRIUS. THE CONTACT STATED THAT AS SHE WAS ENTERING A PARKING SPACE AT 3 MPH, THE VEHICLE DID NOT STOP WHEN THE BRAKES WERE APPLIED. THE CONTACT CRASHED INTO A TREE. THE CONTACT WAS NOT INJURED. THE POLICE WERE NOTIFIED AND A POLICE REPORT WAS FILED. THE CONTACT'S INSURANCE COMPANY WAS CONTACTED WHO ADVISED THAT THEY WOULD INSPECT THE VEHICLE. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE WHO SENT A REPRESENTATIVE TO FURTHER ASSES THE FAILURE. AFTER INSPECTION, THE REPRESENTATIVE NOTICED THAT THE BRAKE AND ACCELERATOR PEDALS WERE DEPRESSED SIMULTANEOUSLY AND ADVISED THAT THERE WERE NO FAILURES WITHIN THE VEHICLE. THE FAILURE MILEAGE WAS 2,400.... UPDATED 08/15/12 *BF

05/15/2012
Components: SERVICE BRAKES
Incident Date: 05/14/2012
Crash: Yes
Fire: No
Vehicle Identification Number: JTDKDTB36C1******
Summary

AS I WAS APPROACHING A TURN I BEGAN TO BRAKE AND THE BRAKES FAILED. I TRIED PRESSING THE BRAKE PEDAL HARDER AND MAKING SURE THAT I HAD PROPER FOOT PLACEMENT AND IT FELT LIKE THE CAR ACCELERATED AT THAT POINT. SINCE THE CAR WAS NOT SLOWING DOWN I WAS UNABLE TO MAKE THE TURN AND ENDED UP CROSSING THE ROAD DIAGONALLY AND GOING UP ONTO THE CURB. ONCE THE CAR WAS OVER THE CURB AND IN THE GRASS THE BRAKES FINALLY ENGAGED AND THE VEHICLE CAME TO A STOP. *JS

04/25/2012
Components: AIR BAGS
Incident Date: 04/14/2012
Crash: Yes
Fire: No
Vehicle Identification Number: JTDKDTB30C1******
Summary

THE VEHICLE WAS INVOLVED IN A MULTI VEHICLE ACCIDENT, WHERE THE CAR WAS HIT TWICE ON THE DRIVERS SIDE, THE 2ND IMPACT HITTING THE DRIVERS DOOR CAUSING DAMAGE TO THE DOOR AND FENDER ALONG SIDE OF THE ENGINE COMPARTMENT. THE AIR BAGS ILLUMINATED DUE TO THE CRASH, BUT THERE WAS NO DEPLOYMENT OF THE AIRBAGS. ALL PARTY'S WERE CONCERNED WHY THE MALFUNCTION LIGHT CAME ON DURING THE CRASH, AND SHOULD THE BAGS HAVE DEPLOYED. THE BODY SHOP SAID THEY THINK IT WAS CAUSE THE DOOR WAS MISALIGNED AFTER THE IMPACT. CONCERNED THAT THE SYSTEM MAY DEACTIVATE ITSELF DURING A CRASH AND NOT DEPLOY THE AIRBAGS. *TR

03/27/2012
Components: SEATS
Incident Date: 03/27/2012
Crash: No
Fire: No
Vehicle Identification Number: JTDZN3EU3C3******
Summary

TL* THE CONTACT OWNS A 2012 TOYOTA PRIUS V. THE CONTACT STATED THAT THE DRIVER SIDE SEAT COULD NOT BE ADJUSTED AWAY FROM THE STEERING WHEEL. NEITHER THE DEALER NOR THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE VEHICLE WAS NOT REPAIRED. THE FAILURE MILEAGE WAS 2,300 AND THE CURRENT MILEAGE WAS 2300.

03/20/2012
Components: ELECTRICAL SYSTEM
Incident Date: 03/17/2012
Crash: No
Fire: No
Vehicle Identification Number: JTDKDTB37C1******
Summary

TL* THE CONTACT OWNS A 2012 TOYOTA PRIUS. THE CONTACT STATED THAT THE VEHICLE WAS EQUIPPED WITH A HANDS-FREE PHONE SYSTEM. THE CONTACT EXPRESSED CONCERNS THAT HE HAD TO ACTIVATE TOO MANY BUTTONS IN ORDER TO OPERATE THE PHONE SYSTEM. AS A RESULT, THE CONTACT FELT THAT THE SYSTEM COULD CREATE A SAFETY HAZARD WHILE DRIVING. THE VEHICLE WAS TAKEN TO AN AUTHORIZED DEALER AND NO ASSISTANCE WAS PROVIDED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE AND STATED THAT THE VEHICLE WAS OPERATING AS INTENDED. THE VEHICLE WAS NOT REPAIRED. THE FAILURE MILEAGE WAS 5.

02/01/2012
Components: SEAT BELTS
Incident Date: 02/01/2012
Crash: No
Fire: No
Summary

THE LATCH SYSTEM DESIGN ON THE SEATS ON THE NEW PRIUS V IS FLAWED. INSTEAD OF HAVING FOUR LATCH POINTS, ONE SET OF TWO FOR THE LEFT SEAT AND ONE SET OF TWO FOR THE RIGHT SEAT, THEY HAVE ONLY THREE LATCH POINTS, ONE IN THE MIDDLE OF THE LEFT SEAT, ONE IN THE MIDDLE OF THE RIGHT SEAT AND ONE IN THE MIDDLE OF CAR. OUR CHILD SAFETY SEAT HAS THREE BUCKLES DESIGNED TO WORK WITH THE LATCH SYSTEM, ONE ON THE LEFT, ONE ON THE RIGHT AND A TOP TETHER. THE LEFT AND RIGHT BUCKLES CANNOT ATTACH TO THE SAME LATCH POINT BECAUSE THEN THE CHILD SAFETY SEAT WILL PIVOT. THIS MEANS ONE MUST INSTALL THE CHILD SAFETY SEAT AT AN OFFSET TO THE CAR'S SEAT, USING THE MIDDLE AND RIGHT LATCH POINTS FOR A CHILD SAFETY SEAT INSTALLED ON THE RIGHT SIDE. BUT THEN THE TOP TETHER, WHICH MUST GO OVER THE TOP OF THE SEAT DOWN TO A LATCH POINT, IS NO LONGER AS SECURE AS IT SHOULD BE, SINCE THE LATCH POINT IS THEN OFF-CENTER WITH REGARD TO THE TOP TETHER. IF THE CHILD IS OLD ENOUGH THAT THEY NEED TO USE THE CAR'S SEAT BELTS WITH THE CHILD SAFETY SEAT (E.G., A BOOSTER SEAT) INSTEAD OF THE RESTRAINTS BUILT-INTO THE CHILD SAFETY SEAT, ONE CAN'T BUCKLE IN THE SEAT BELT BECAUSE THE BUCKLE INTENDED FOR THE RIGHT SIDE OF THE CAR IS BURIED UNDERNEATH THE OFFSET CHILD SAFETY SEAT. THE MIDDLE BUCKLE IS DESIGNED TO NOT WORK WITH THE SIDE SEAT BELTS. IF ONE USES THE LEFT SIDE BUCKLE WITH THE RIGHT SIDE SEAT BELT, IT'S NOT AS SECURE, AND THEN THE LEFT SIDE PASSENGER (OR A SECOND CHILD SAFETY SEAT) HAS NO SEAT BELT. SO A PROPER USE OF THE SEAT BELTS REQUIRES THE CHILD SAFETY SEAT TO BE CENTERED ON THE SEAT, BUT THEN EITHER THE LATCHES ARE CONNECTED AT AN OFFSET OR THEY ARE CONNECTED TO THE SAME LATCH AND PIVOT. EITHER WAY THE CHILD SAFETY SEAT IS NOT REALLY SECURE. *TR

01/17/2012
Components: SERVICE BRAKES, HYDRAULIC
Incident Date: 12/11/2011
Crash: No
Fire: No
Vehicle Identification Number: JTDZN3EUXC3******
Summary

SUNDAY DEC. 11TH: PULLING OUT OF CHICAGO GARAGE, CAR MAKES ODD ROTATIONAL NOISE. THE SOUND SEEMS TO GO AWAY AFTER ABOUT A BLOCK OR SO OF DRIVING. THE DEALERSHIP IS CLOSED AND I AM BOOKED UP WITH CLIENTS, SO I CONTINUE TO TEST AND SEE IF TEMPERATURE OR ENVIRONMENT EFFECT THE NOISE. THE NOISE APPEARS TO ONLY HAPPEN ON A 'COLD START' BUT ALL OTHER FACTORS DO NOT SEEM TO SHOW AN IMPRESSIVE CHANGE. DEC. 15TH: I CALL TOYOTA CORPORATE AND FILE A COMPLAINT, THEN PER THEIR DIRECTION, CALL THE DEALER AND MAKE AN APPOINTMENT TO HAVE THE NOISE PROBLEM FIXED. JAN. 13TH: AFTER SEVERAL CALLS TO CORPORATE, AND HAVING TAKEN THE CAR IN THREE TIMES TO THE DEALERSHIP (MIDTOWN TOYOTA- CHICAGO), I HAVE BEEN INFORMED BY ONE OF THE SERVICE EMPLOYEES THAT TOYOTA IS HAVING A PROBLEM WITH MANY OF THESE MODELS. THEY THINK IT IS A BACK BRAKE ISSUE, PERHAPS DEFECTIVE PART(S). AS BOTH TOYOTA & THE DEALERSHIP ARE NOT OFFICIALLY TELLING ME THIS. THIS IS WHAT I KNOW, THEY HAVE BEEN LYING TO ME AS A CONSUMER AND ME AND OTHER CUSTOMERS ARE DRIVING A CAR WITH A POTENTIAL SAFETY PROBLEM. I DO NOT FEEL SAFE DRIVING THIS CAR.

12/31/2011
Components: SEATS
Incident Date: 12/30/2011
Crash: No
Fire: No
Summary

THE DRIVERS SEAT DOES NOT RAISE FAR ENOUGH TO ALLOW SHORTER DRIVERS TO SEE OVER THE DASH BOARD , BASE OF WINDSHIELD AND REAR OF HOOD. THIS PREVENTS SHORTER DRIVERS FROM BEING ABLE TO SEE THE THE GROUND ANYWHERE NEAR THE CAR. GIVING THE DRIVERS A 2 DIMENSIONAL VIEW OF THE TRAFFIC AND OBJECTS BETWEEN 3 AND 5 FEET HIGH. ANYTHING BELOW 3 FOOT TALL IS NOT VISIBLE FOR 30 TO 50 FEET IN FRONT OF THE CAR. THE RAISED BELT LINE IS ALSO CAUSING THIS PROBLEM OF 2 DIMENSIONAL VIEWS VERSES 3 DIMENSIONAL VIEWS. THIS IS A SERIOUS SAFETY ISSUE.. IT COULD BE FIXED WITH INCREASED TRAVEL HEIGHT FOR THE DRIVERS SEAT. AS I HAVE HAD TO OFFER SEVERAL FRIEND CHAIR CUSHIONS TO PROP THEM UP SO THEY COULD SEE.. WHEN I LOOKED IN THE CAR. I DON'T THINK DO TO THE WINDSHIELD ANGLE.. THAT I BEING ALMOST 6 FOOT TALL COULD SEE THE GROUND ANYWHERE NEAR THE FRONT OF THE CAR EITHER. I DON'T FIT IN THESE CARS. *KB

6 Recalls

for 2012 TOYOTA PRIUS
16/01/2013
CAMPAIGN NUMBER: 13V014000
AIR BAGS:FRONTAL:SENSOR/CONTROL MODULE-INACTIVE
If the front passenger seat occupant sensing system is out of calibration, the front passenger airbags may not deploy or they may deploy inappropriately for the passenger's size and position. This could increase the risk of personal injury during the event of a vehicle crash necessitating airbag deployment.
Campaign Number: 13V014000
Manufacture: Southeast Toyota Distributors, LLC
Components: AIR BAGS:FRONTAL:SENSOR/CONTROL MODULE-INACTIVE
Summary

Southeast Toyota Distributors, LLC (SET) is recalling certain models interspersed through model years 2009 through 2013 as follows: model year 2009-2012 Tacoma, 4Runner, Camry, Camry Hybrid, Prius, and RAV4; model year 2009-2010 Avalon, FJ Cruiser, and Highlander Hybrid; model year 2010-2013 model year Corolla, Sienna and Tundra; model year 2009-2013 Highlander and Venza; model year 2012 Prius V; and model year 2010-2012 Sequoia. During modification by SET to include accessories such as leather seat covers, seat heaters or headrest DVD systems, these vehicles may not have had the passenger seat occupant sensing system calibration tested. Without passing the calibration test, the occupant sensing system may not operate as designed.

Notes

Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.

09/04/2013
CAMPAIGN NUMBER: 13V123000
EQUIPMENT:OTHER:LABELS
An inaccurate label could lead to owners overloading their vehicles and tires. An overloaded vehicle can result in a tire failure which may result in a vehicle crash, personal injury, or property damage.
Campaign Number: 13V123000
Manufacture: Southeast Toyota Distributors, LLC
Components: EQUIPMENT:OTHER:LABELS
Summary

Southeast Toyota is recalling certain model year 2008 and 2010-2013 Toyota Tundra, 2010-2012 Rav4, 2012 Toyota Sequoia, 2010-2011 Toyota Corolla, 2010-2011 Toyota Camry and Camry Hybrid, 2010-2013 Toyota Highlander and Highlander Hybrid, 2010-2013 Toyota FJ Cruiser, 2011 Toyota Land Cruiser, 2010-2013 Toyota Venza, 2010-2011 Toyota 4Runner, 2010-2013 Toyota Tacoma, 2011-2012 Toyota Sienna, 2012 Toyota Prius, 2013 Scion FR-S, 2011 Scion XD, 2011 Scion XB, and 2012 Scion TC vehicles. These vehicles were sold with labels that were outside the allowable one percent of accuracy of actual weight added. Thus, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard (FMVSS) Number 110, "Tire Selection and Rims."

Notes

Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.

12/02/2014
CAMPAIGN NUMBER: 14V053000
HYBRID PROPULSION SYSTEM: INVERTER
The vehicle may enter a fail-safe/limp-home mode that limits the drivability of the vehicle. The hybrid system could also shut down completely resulting in a vehicle stall, increasing the risk of a crash.
Campaign Number: 14V053000
Manufacture: Toyota Motor Engineering & Manufacturing
Components: HYBRID PROPULSION SYSTEM: INVERTER
Summary

Toyota is recalling certain model year 2010 through 2014 Prius vehicles. In the affected vehicles, the Intelligent Power Module (IPM) inside the inverter module (a component of the hybrid system) contains transistors that may become damaged from high operating temperatures. If this occurs, various warning lamps will be illuminated on the instrument panel and the vehicle will have reduced power allowing it to only drive a short distance.

Notes

Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.

02/06/2016
CAMPAIGN NUMBER: 16V396000
SEATS:FRONT ASSEMBLY:SEAT HEATER/COOLER
If damaged, the copper strand heating element may short circuit, increasing the risk of a fire.
Campaign Number: 16V396000
Manufacture: Southeast Toyota Distributors, LLC
Components: SEATS:FRONT ASSEMBLY:SEAT HEATER/COOLER
Summary

Southeast Toyota Distributors, LLC (SET) is recalling certain 2005-2011 4Runner, Highlander, Sequoia, and Sienna, 2005-2010 Avalon and Tundra, 2006-2008 Camry Solara, 2006-2010 Highlander hybrid, 2006-2011 Rav4 and Tacoma, 2007-2010 FJ Cruiser, 2007-2011 Camry hybrid, 2009-2010 Venza, 2010-2012 Prius, 1988-1990 and 2005-2010 Camry, and 1989 and 2009-2010 Corolla vehicles equipped with aftermarket accessory seat heaters with a copper strand heating element. The electrical wiring in the seat heaters may be damaged when the seat cushion is compressed.

Notes

Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.

30/06/2016
CAMPAIGN NUMBER: 16V487000
AIR BAGS:SIDE/WINDOW
If either portion of the curtain shield air bag inflator ejects into the passenger cabin, there is an increased risk of injury to vehicle occupants.
Campaign Number: 16V487000
Manufacture: Toyota Motor Engineering & Manufacturing
Components: AIR BAGS:SIDE/WINDOW
Summary

Toyota Motor Engineering & Manufacturing (Toyota) is recalling certain model year 2010-2012 Toyota Prius, 2010 and 2012 Toyota Prius Plug-in Hybrid, and 2011-2012 Lexus CT200h vehicles. A weld in the curtain shield air bag inflator may crack causing one or both portions of the inflator to eject into the passenger cabin.

Notes

Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.

04/10/2018
CAMPAIGN NUMBER: 18V684000
HYBRID PROPULSION SYSTEM
If the hybrid system shuts down unexpectedly, it can increase the risk of a crash.
Campaign Number: 18V684000
Manufacture: Toyota Motor Engineering & Manufacturing
Components: HYBRID PROPULSION SYSTEM
Summary

Toyota Motor Engineering & Manufacturing (Toyota) is recalling certain 2010-2014 Toyota Prius and 2012-2014 Toyota Prius V vehicles. Excessive voltage in the Intelligent Power Module (IPM) within the inverter may cause the hybrid system to shut down, causing the vehicle to stall while being driven.

Notes

Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.

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