EN

2012 Toyota RAV4 SUV FWD

6
Recalls
240
Complaints
Overall rating

Safety Ratings.

NHTSA’s 5-Star Safety Ratings help consumers compare vehicle safety when searching for a car. More stars mean safer cars.

Frontal Crash
Side Crash
Rollover
Overall Front Star Rating

Combines Driver and Passenger star ratings into a single frontal rating. The frontal barrier test simulates a head-on collision between two similar vehicles, each moving at 35 mph.

Front Driver Side
Front Passenger Side
Overall Side Star Rating

Combines Side Barrier and Side Pole Star Ratings into a single side rating.

Driver
Passenger
Overall Side Pole Star Rating

Combines Side Barrier and Side Pole Star Ratings into a single side rating.

Rollover Star Rating

The Rollover Resistance test measures the risk of rollover in a single-vehicle, loss-of-control scenario.

Rollover Risk: 18.5%

Complaints
Recalls

240 Complaints

for 2012 TOYOTA RAV4
10/25/2021
Components: ELECTRICAL SYSTEM,UNKNOWN OR OTHER
Incident Date: 10/17/2021
Crash: No
Fire: Yes
Vehicle Identification Number: Jtmzf4dv6c5******
Summary

My rav4 caught fire by its self not running in the battery compartment and burned completely to the metal

09/01/2021
Components: SERVICE BRAKES, HYDRAULIC
Incident Date: 08/31/2021
Crash: No
Fire: No
Vehicle Identification Number: 2T3BF4DV0CW******
Summary

The contact owns a 2012 Toyota Rav4. The contact stated while driving at an undisclosed speed, there was a delay for the vehicle to stop when the brake pedal was depressed. The contact had to put a lot of pressure while depressing the brake pedal for the vehicle to stop. An independent mechanic was made aware of the failure. The mechanic had repaired the brake master cylinder, front and rear brake-disc rotors, and caliper in 2019. The dealer was made aware of the failure and scheduled an upcoming appointment for diagnostic testing. The manufacturer was made aware of the failure and a case was opened. The failure mileage was 139,435.

08/28/2021
Components: FUEL/PROPULSION SYSTEM
Incident Date: 04/02/2021
Crash: No
Fire: No
Vehicle Identification Number: 2t3bk4dv5cw******
Summary

Unknown. Vehicle is having problems with fuel system. Vehicle intermittently runs rough like engine is not getting enough gas.

07/25/2021
Components: STRUCTURE
Incident Date: 05/18/2021
Crash: No
Fire: No
Vehicle Identification Number: 2T3BF4DV8CW******
Summary

LACK OF TIE POINTS: This is an issue with our RAV4, but it is an issue with about every vehicle manufactured recently. It is a requirement of drivers to “secure their load” but when top carrying boats it is very difficult to find suitable tie points in the front and rear of the vehicle. Could vehicle manufacturers be required to provide tie points suitable for securing loads? It could be as simple as providing smooth- edged holes in the chassis under both bumpers.

07/17/2021
Components: UNKNOWN OR OTHER
Incident Date: 06/01/2021
Crash: No
Fire: No
Vehicle Identification Number: 2T3DF4DV7CW******
Summary

Driver's side sun visor falls down blocking view of road.

03/01/2021
Components: ELECTRICAL SYSTEM
Incident Date: 01/06/2021
Crash: No
Fire: No
Vehicle Identification Number: 2T3BF4DV1CW******
Summary

I HAVE JUST BEGUN HAVING THE ISSUE THAT MANY OTHERS COMPLAIN ABOUT - THE CHECK ENGINE LIGHT + 4WD + TRAC LIGHTS ALL CAME ON (2012 TOYOTA RAV4, 100,000 MILES). WE TRIED SOME SIMPLE FIXES AT HOME, BASED ON THE MANY ONLINE POSTS ABOUT THIS ISSUE (CHECKED/REFASTENED HOSES, BATTERY CONNECTIONS, ETC.), AND THE LIGHTS CAME RIGHT BACK ON. TOOK TO OUR USUAL MECHANIC, AND THEY DIAGNOSED O2 SENSOR PROBLEMS, BOTH BANK 1 & BANK 2. PAID $750 FOR THEM TO REPLACE BOTH SENSORS. THE 3 DASHBOARD LIGHTS CAME BACK ON AS I WAS DRIVING HOME AFTER PICKING UP MY CAR FROM THE SERVICE. THE SENSORS WERE REPLACED WITH GENUINE TOYOTA PARTS. THE CAR IS NOW BACK AT THE MECHANIC - THEY SAID THE SAME O2 SENSOR CODES ARE COMING UP WHEN THEY CHECK THE DIAGNOSTICS. THIS APPEARS TO BE A CHRONIC PROBLEM FOR TOYOTA, AND REALLY NEEDS TO BE INVESTIGATED AND DEALT WITH. I HAD THE SAME PROBLEM WITH AN EARLIER TOYOTA SIENNA, AND SPENT MUCH TIME AND MONEY TRYING TO FIX THE ISSUE, WHICH WAS NEVER RESOLVED. THERE ARE MORE THAN 15 YEARS OF COMPLAINTS ABOUT THIS ISSUE - PLEASE HELP US, THE CONSUMERS!

12/31/2020
Components: POWER TRAIN
Incident Date: 11/05/2020
Crash: No
Fire: No
Vehicle Identification Number: JTMRK4DVXC5******
Summary

BOTH FRONT DRIVE AXLES EXHIBITED SIGNS OF SEVERE CORROSION DAMAGE LEADING TO COMPLETE LOSS OF LUBRICANT AND HAD TO BE REPLACED AT 34,056 MILES. THE VEHICLE IS GARAGED AND NOT SUBJECT TO ANY UNUSUAL OPERATING CONDITIONS. SYMPTOMS INCLUDED SEVERE CRACKING AND POPPING NOISES ON TURNS.

11/02/2020
Components: UNKNOWN OR OTHER
Incident Date: 10/01/2020
Crash: No
Fire: No
Vehicle Identification Number: 2T3DK4DV3CW******
Summary

DRIVER'S SIDE SUN VISOR HAD TO BE REPLACED A COUPLE YEARS AGO BECAUSE IT WOULD NOT STAY IN AN UPRIGHT POSITION AND HUNG IN A LOOSE DROPPED POSITION.THE PASSENGER SIDE SUN VISOR IS NOW DOING THE SAME THING. THIS IS A SAFETY HAZARD AS IT CAN DROP UNEXPECTEDLY AND BLOCK THE DRIVERS VISUAL FIELD.

10/27/2020
Components: VISIBILITY
Incident Date: 10/01/2020
Crash: No
Fire: No
Vehicle Identification Number: 2T3ZF4DV0CW******
Summary

TL* THE CONTACT OWNS A 2012 TOYOTA RAV4. THE CONTACT STATED WHILE THE VEHICLE WAS RECEIVING ROUTINE MAINTENANCE AT FRED ANDERSON TOYOTA (9101 GLENWOOD AVE, RALEIGH, NC 27617, (919) 890-3686) THE CONTACT WAS INFORMED THAT THERE WAS A CRACK IN THE WINDSHIELD WIPER RESERVOIR. THE CONTACT WAS INFORMED THAT THE WINDSHIELD WIPER MOTOR PUMP WAS DEFECTIVE AND NEEDED TO BE REPAIRED. THE VEHICLE WAS NOT REPAIRED. THE LOW WINDSHIELD WASHER FLUID WARNING LIGHT WAS ILLUMINATED. THE MANUFACTURER WAS NOT CONTACTED. THE FAILURE MILEAGE WAS 150,000.

09/16/2020
Components: STRUCTURE
Incident Date: 05/30/2020
Crash: No
Fire: No
Vehicle Identification Number: 4T3DF4DV0CW******
Summary

PAINT IS PEELING ON MULTIPLE PANELS. THIS VEHICLE HAS NEVER HAD BODY DAMAGE OR BEEN INVOLVED IN AN ACCIDENT.

08/14/2020
Components: ELECTRICAL SYSTEM
Incident Date: 06/15/2020
Crash: No
Fire: No
Vehicle Identification Number: 2T3BF4DVXCW******
Summary

MY 4WHEEL DRIVE LIGHT TRACTION LIGHT AND ENGINE LIGHT CONE ON. I WAS AFRAID TO DRIVE IT BUT I HAD IT CHECKED OUT AND IT'S A SENSOR PROBLEM . THIS HAS BEEN A PROBLEM SINCE 2007

08/07/2020
Components: AIR BAGS,SEAT BELTS,VEHICLE SPEED CONTROL
Incident Date: 06/10/2020
Crash: Yes
Fire: No
Vehicle Identification Number: 2T3DF4DV3CW******
Summary

ON JUNE10TH. I HAD A MAJOIR ACCIDENT IN WHICH BOTH MY WIFE & MYSELF SUFFERED FRACTURED STERNUMS & FRACTURED RIBS. WHAT HAPPENED WAS THAT I PULLED INTO A LOT IN PRINCETON, N.J. & AFTER STOPPING TO SET MY GPS, I JUST TAPPED THE ACCELERATOR & THE CAR SHOT FORWARD, AS IF SHOT OUT OF A CANNON. WHILE STOPPED I PUT THE CAR IN REVERSE & THE CAR SHOT BACKWARDS IN THE SAME MANNER, THEREBY STRIKING A WALL. NOW I WENT FORWARD LIKE A ROCKET, WITH NO TIME TO HIT THE BRAKE, THEREBY GOING HEADFIRST INTO A PARKED CONSTRUCTION TRUCK.

07/01/2020
Components: EXTERIOR LIGHTING
Incident Date: 07/01/2020
Crash: No
Fire: No
Vehicle Identification Number: 2T3BF4DV8CW******
Summary

2012 TOYOYA RAV4. CONSUMER WRITES IN REGARDS TO THE SOUND OF THE TURN SIGNAL BEING TOO LOW. CONSUMER WOULD LIKE FOR THE VOLUME OF THE TURN SIGNAL TO BE ADJUSTABLE *LD *JS

06/30/2020
Components: VEHICLE SPEED CONTROL,SERVICE BRAKES
Incident Date: 03/04/2020
Crash: Yes
Fire: No
Vehicle Identification Number: 2T3DK4DV1CW******
Summary

WHEN PULLING MY 2012 TOYOTA RAV4 INTO A PARKING SPACE AT VERY LOW RATE OF SPEED, I TAPPED THE BRAKE PEDAL AND THE ENGINE IMMEDIATELY STARTED ROARING AND ACCELERATING OUT OF CONTROL. THE CAR JUMPED THE CURB THAT WAS DIRECTLY IN FRONT OF THE PARKING SPOT, CROSSED THE ROAD, JUMPED ANOTHER CURB, AND LANDED IN A MUDDY RAVINE. THE CAR WAS TOWED TO THE TOYOTA DEALERSHIP TO BE REPAIRED AND THE TECH COULDN'T FIND ANYTHING WRONG WITH THE BRAKES. I REPORTED THE INCIDENT TO TOYOTA. THEY SENT AN INVESTIGATOR. THEY CLAIM THE EDR DETECTED NO DEFECTS IN THE VEHICLE AND BLAMED IT ON EITHER ME MISTAKING THE ACCELERATOR FOR THE BRAKES OR MY CUSTOM FITTED, LOCK-IN WEATHERTECH FLOOR MAT WHICH HAS BEEN IN PLACE SINCE DAY ONE OF OWNING THIS VEHICLE SINCE 2012. I HAD NEVER HAD ANY PROBLEMS WITH THE VEHICLE BEFORE THIS AND I HAVE ALWAYS LOVED MY CAR BUT AM NOW TERRIFIED THAT IT WILL ACCELERATE ON IT'S OWN AGAIN. *TR

01/23/2020
Components: SERVICE BRAKES,FUEL/PROPULSION SYSTEM
Incident Date: 01/23/2020
Crash: Yes
Fire: No
Vehicle Identification Number: 2T3ZF4DV8CW******
Summary

IN A PAVED PARKING LOT I ATTEMPTED TO PARK BY APPLYING THE BRAKES BUT THE CAR SURGED FORWARD. IT ONLY STOPPED BY GOING OVER A CURB AND HITTING A TREE AT THE PERIMETER OF THE PARKING SPACE.

01/09/2020
Components: AIR BAGS,SEAT BELTS,SERVICE BRAKES
Incident Date: 10/15/2019
Crash: No
Fire: No
Vehicle Identification Number: 2T3DF4DV4CW******
Summary

AIR BAG LIGHT IS ON ALL THE TIME AND SEAT BELL IS FLASHING AND FRONT ROTORS EXCESSIVE RUST AND ONLY ABOUT 2 1/2 INCHES IN MIDDLE THE ROTORS.

12/21/2019
Components: AIR BAGS
Incident Date: 12/12/2019
Crash: No
Fire: No
Vehicle Identification Number: 2T3ZF4DV0CW******
Summary

I NOTICED THAT THE 'PASS AIR BAG OFF' LIGHT WAS ON EVEN THOUGH A PASSENGER WAS SITTING IN THE FRONT PASSENGER SEAT. I TOOK IT TO THE TOYOTA DEALERSHIP THAT DIAGNOSED IT. THEY SAID THE SENSOR IN THE PASSENGER SEAT BELT BUCKLE HAD GONE BAD AND NEEDED REPLACING. WHAT BOTHERS ME IS THE FACT THAT THE AIRBAG LIGHT ON THE INSTRUMENT PANEL DIDN'T COME ON TO INDICATE THAT SOMETHING WAS WRONG. I AM NOT SURE HOW LONG I HAVE DRIVEN WITH THIS MALFUNCTION SINCE THE LIGHT THAT INDICATES THE AIR BAG BEING ON OR OFF IS OFF TO THE SIDE AND IN YELLOW RATHER THAN RED TO SHOW THAT SOMETHING IS WRONG. I HAD TO PAY FOR THE DIAGNOSIS AND REPAIR. THIS SHOULD HAVE BEEN COVERED BY AN EXTENDED WARRANTY BY THE MANUFACTURER. THE CAR ONLY HAD 67K MILES, BEING 7 YEARS OLD.

12/17/2019
Components: VEHICLE SPEED CONTROL,SERVICE BRAKES
Incident Date: 12/16/2019
Crash: No
Fire: No
Vehicle Identification Number: 2T3BF4DV7CW******
Summary

TL* THE CONTACT OWNS A 2012 TOYOTA RAV4. ON SEVERAL OCCASIONS, WHILE DRIVING VARIOUS SPEEDS, THE BRAKE PEDAL WAS DEPRESSED; HOWEVER, THE VEHICLE INDEPENDENTLY ACCELERATED. THE CONTACT STATED THAT THE FAILURE WAS INTERMITTENT. THE VEHICLE WAS TAKEN TO BALL TOYOTA OF CHARLESTON (1905 PATRICK ST PLAZA, CHARLESTON, WV 25387, (304) 513-3777) TO BE DIAGNOSED, BUT THE MECHANIC WAS UNABLE TO RETRIEVE A FAULT CODE OR DUPLICATE THE FAILURE. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS INFORMED OF THE FAILURE. THE CONTACT STATED THAT TOYOTA CORPORATION SENT AN ENGINEER TO RETRIEVE DATA FROM THE VEHICLE DATA RECORDER, BUT WAS UNSUCCESSFUL. THE APPROXIMATE FAILURE MILEAGE WAS 33,450. *LN *TP THE CONSUMER STATED INSPECTION WAS PERFORMED IN SEPT 2019 AND NO DEFECT WAS FOUND IN VEHICLE. AND LAST INCIDENT WAS ON DECEMBER 16TH AND BRAKES/TIRES WERE REPLACE A MONTH PRIOR. *PM

12/01/2019
Components: POWER TRAIN,VEHICLE SPEED CONTROL,FUEL/PROPULSION SYSTEM
Incident Date: 10/22/2019
Crash: No
Fire: No
Vehicle Identification Number: 2T3YL4DV7CW******
Summary

3 WEEKS AFTER THE 50,000 MILE SERVICE, ON OCTOBER 22 2019, I WAS DRIVING 35 MPH ON SOQUEL AVENUE, WHEN THE CAR BECAME UNRESPONSIVE, I LOST ALL POWER AND CONTROL OF THE VEHICLE, AND "CHECK EV SYSTEM" CAME ONTO THE INSTRUMENT CLUSTER. I WAS ABLE TO COAST TO THE SIDE OF THE ROAD INTO A BUS STOP, TURNED THE CAR OFF, AND HAD THE CAR TOWED INTO THE DEALERSHIP. THE DEALERSHIP WAS UNABLE TO REPLICATE THE SYMPTOM AND INFORMED ME THAT IT WAS DUE TO THE 12V BATTERY. THEY REPLACED IT AND ASSURED ME THE ISSUE WOULD NOT HAPPEN AGAIN. ON NOV 11, 2019, THE ISSUE HAPPENED AGAIN WHILE I WAS ON THE HIGHWAY THIS TIME. I HAD THE CAR TOWED IN AGAIN TO TOYOTA, WHO INFORMED ME THAT "SOME RAV4 EVS HAVE BEEN IN THE SHOP FOR MONTHS, UNABLE TO BE DIAGNOSED". I RESEARCHED THE SYMPTOM ONLINE AND FOUND THAT IT RELATED TO A 2015 RECALL THAT RELATED TO THE ELECTRIC TRACTION MOTOR. TOYOTA'S DESCRIPTION OF THE F01 RECALL: IN THE INVOLVED RAV4 EV'S, COMPONENTS IN THE ELECTRIC VEHICLE TRACTION MOTOR ASSEMBLY, WHICH IS PART OF THE PROPULSION SYSTEM, MAY CAUSE THE VEHICLE TO SHIFT TO 'NEUTRAL' DUE TO A SOFTWARE ISSUE. THIS CONDITION WILL ALSO TRIGGER A 'CHECK EV SYSTEM' WARNING MESSAGE ON THE INSTRUMENT PANEL AND TURN ON A MALFUNCTION INDICATOR LAMP. IF THE VEHICLE SHIFTS TO 'NEUTRAL', THIS WILL RESULT IN A COMPLETE LOSS OF DRIVE POWER, WHICH CAN INCREASE THE RISK OF A CRASH. I INFORMED THE DEALERSHIP THAT MY SYMPTOMS MATCHED UP WITH RECALL EXACTLY, AND THEN WAS TOLD THAT IT HAD NOTHING TO DO WITH THIS AS THIS RECALL HAD BEEN PERFORMED ON APRIL 18 2016 WHEN I HAD MY CAR IN. UPON FURTHER QUESTIONING, I WAS ALSO TOLD THAT SOME OF THE RAV4 EVS HAD HAD THEIR MOTORS REPLACED AS PART OF THIS RECALL, IN ADDITION TO THE SOFTWARE CHANGE, BUT MINE HAD NOT. TOYOTA FAILED TO RECOGNIZE THIS FLAW NOT ONCE BUT TWICE AND I AM SEEKING COMPENSATION FOR FAILURE TO PROPERLY RECOGNIZE AND ADDRESS A KNOWN ISSUE.

09/06/2019
Components: VISIBILITY/WIPER
Incident Date: 09/01/2016
Crash: No
Fire: No
Vehicle Identification Number: 2T3DF4DV7CW******
Summary

TL* THE CONTACT OWNS A 2012 TOYOTA RAV4. THE CONTACT STATED THAT THE VEHICLE WAS INCLUDED IN NHTSA CAMPAIGN NUMBER: 15V577000(VISIBILITY). WHEN SHE RECEIVED THE RECALL NOTICE, SHE DROVE THE VEHICLE TO CITY WORLD TOYOTA (3333 BOSTON RD, THE BRONX, NY 10469, 888-258-4365) AND WAS INFORMED THAT THE PART WAS ON BACKORDER AND WAS NOT AVAILABLE. THE CONTACT STATED THAT HER WINDSHIELD WIPERS WERE LEAKING AN UNKNOWN SUBSTANCE AND DID NOT OPERATE. THE DEALER CALLED THE CONTACT TO HAVE THE RECALL SERVICED; HOWEVER, ONCE SHE ARRIVED, SHE WAS INFORMED AGAIN THAT THE PART WAS NOT AVAILABLE. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE VEHICLE WAS NOT REPAIRED. THE FAILURE MILEAGE WAS UNKNOWN.

09/05/2019
Components: VEHICLE SPEED CONTROL
Incident Date: 09/05/2019
Crash: No
Fire: No
Vehicle Identification Number: 2T3BK4DV0CW******
Summary

MY RAV4 ACCELERATES EXCESSIVELY OUT OF THE BLUE, IN A DANGEROUS MANNER FAR EXCEEDING ANY NEED TO MAINTAIN THE SET SPEED. SLAMMING ON THE BRAKES IS THE ONLY WAY TO STOP IT IS HAPPENING MORE FREQUENTLY. IN A DAY AND A HALF OF HIGHWAY DRIVING IT HAPPENED THREE SEPARATE AND RANDOM OCCURRENCES YESTERDAY, SEP 4TH AND TODAY SEP 5TH, 2019. FOR EXAMPLE I WAS DRIVING ON I-44 EASTBOUND AT CRUISE CONTROL OF 70 MPH. AND AS I WAS GOING ALONG IT HAD ACCELERATED TO 75 BEFORE I RECOGNIZED WHAT WAS HAPPENED AND SLAMMED AGGRESSIVELY ON THE BRAKE PEDAL OR IT WOULD HAVE SURPASSED 85 MPH EASILY. IT PUT ME IN DANGER OF HAVING AN SERIOUS ACCIDENT WITH A SEMITRAILER IN JULY. I SOUGHT ANSWERS FROM A MECHANIC TODAY. HE SAID IT SOUNDED SIMILAR TO WHAT HAS HAPPENED TO OTHER TOYOTA MODELS. BECAUSE OF THIS SIMILARITY, I AM REPORTING MY EXPERIENCES TO THE NHTSA NOW. YOURS TRULY, [XXX]. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6). *TR

08/22/2019
Components: VISIBILITY/WIPER
Incident Date: 08/15/2019
Crash: No
Fire: No
Vehicle Identification Number: 2T3YK4DV1CW******
Summary

DRIVER SIDE SUN VISOR BLOCKS VISION WHILE DRIVING DUE TO VISOR SAGGING DOWN FROM IT'S NON-USE STATE. THE SPRING OR MECHANISM IN THE SUN VISOR WON'T KEEP THE VISOR IN THE NON USE POSITION. THIS HAS TO BE A RECALL / DEFECT BECAUSE THIS IS HAPPENING ON MY CURRENT 2012 RAV4 AND ALSO MY PREVIOUS RAV4 THAT WAS A 2007 MODEL YEAR. SUN VISOR IS DANGEROUS DUE TO BLOCKING VIEW AND OR WHEN BRAKING YOUR HEAD WILL HIT THE VISOR AS WELL. SEE MORE INFO IN THESE THREADS: HTTPS://WWW.RAV4WORLD.COM/THREADS/CAN-ANYONE-TELL-ME-HOW-TO-FIX-THIS-[XXX]-HANGING-VISOR.78000/ PARTS OF THIS DOCUMENT HAVE BEEN REDACTED TO PROTECT PERSONALLY IDENTIFIABLE INFORMATION PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6).

08/15/2019
Components: VISIBILITY/WIPER
Incident Date: 07/21/2019
Crash: No
Fire: No
Vehicle Identification Number: JTMZF4DV8CD******
Summary

I TURNED THE WIPERS ON THE OTHER DAY WHEN IT WAS RAINING, THEY CAME ON AND MADE ONE WIPE UP AND STOPPED ON THE DOWNWARD WIPE. I GOT OUT AND PULLED ON ONE SIDE AND THEY WIPED SEVERAL MORE TIMES THEN STOPPED AGAIN. I PULLED ON THEM AGAIN AND THEY MOVED BUT VERY SLOWLY THEN THEY STOPPED COMPLETELY. I TRIED TO PULL THEM DOWN AGAIN BUT THEY WOULDNT BUDGE. THE VEHICLE WAS SITTING IN .MY DRIVEWAY AT THIS TIME

07/11/2019
Components: STRUCTURE
Incident Date: 01/01/2016
Crash: No
Fire: No
Vehicle Identification Number: 2T3ZF4DV2CW******
Summary

PURCHASE NEW OFF LOT. VEHICLE BARELY USED. 2012 ONLY HAS SLIGHTLY OVER 26,000 ORIGINAL MILES. KEPT COVERED WHEN NOT IN USE. PAINT IS JUST POPPING ON IN SEVERAL LOCATIONS RIGHT DOWN TO THE PRIMER LAYER. STARTED NEAR BACK WINDOW, THEN WHEEL WELL AREA, ROOF SPOTS. WE HAVE PUT TOUCH UP PAINT ON THE BACK WINDOW THINKING WE COULD SLOW THE PROCESS BUT IT KEEPS GETTING BIGGER. NO ONE SEEMS TO HAVE AN ANSWER OTHER THAN THERE ARE A LOT OF COMPLAINTS FOR THE SAME ISSUE. ALL WILLING TO GIVE ESTIMATES FOR ME TO PAY FOR IT. OBVIOUSLY IT IS A PROBLEM THAT TOYOTA SHOULD BE PAYING FOR!!!!! THIS VEHICLE WAS TO BE MY LAST ONE AT MY AGE. I NEED ANSWERS

07/07/2019
Components: ELECTRICAL SYSTEM,ELECTRONIC STABILITY CONTROL,ENGINE
Incident Date: 05/25/2019
Crash: No
Fire: No
Vehicle Identification Number: 2T3BF4DV7CW******
Summary

2012 RAV4 - FOR NO APPARENT REASON MY CHECK ENGINE LIGHT, TRAC OFF LIGHT AND 4X4 LIGHT HAVE BEEN COMING ON FOR A FEW DAYS, THEN OFF, THEN ON, ETC. WE GOT A CODE OF P0607, BUT THE CAR IS SHOWING NO SYMPTOMS ASSOCIATED WITH THAT CODE ERROR. THE VEHICLE IS DRIVING FINE. I HAVE CHECKED THE BATTERY CONNECTION AND THE GAS CAP. BASED ON A LARGE NUMBER OF ONLINE COMPLAINTS, I WOULD ASK THAT NHTSA SERIOUSLY LOOK INTO THIS ISSUE AND STRONGLY CONSIDER A RECALL THAT WILL ACTUALLY FIX THE PROBLEM FOR OWNERS. THERE HAVE BEEN A NUMBER WHO HAVE TAKEN THE VEHICLE IN FOR REPAIR, ONLY TO HAVE THE LIGHTS BACK ON A FEW DAYS LATER. PLEASE HOLD TOYOTA ACCOUNTABLE FOR THIS.

07/03/2019
Components: UNKNOWN OR OTHER,VISIBILITY/WIPER
Incident Date: 01/12/2019
Crash: No
Fire: No
Vehicle Identification Number: 2T3YF4DV1CW******
Summary

MY 2012 TOYOTA RAV4 DRIVER SIDE VISOR STARTED FALLING DOWN ABOUT 6 MONTHS AGO, LATER WOULD FALL DOWN AND WOULDN'T GO BACK UP AND STAY. THEN IS WAS VERY LOOSE. I WOULD MOVE IT TO THE SIDE BECAUSE I COULDN'T SEE TO DRIVE. THIS LAST TIME I TRIED TO MOVE IT TO THE SIDE IT COMPLETELY FELL OFF. MY PASSENGER SIDE IS DOING IT AS WELL AND MAKING IT HARD FOR THE PASSENGERS TO SEE AND EVEN MYSELF BECAUSE IT'S CONSTANTLY BLOCKING MY VIEW OF THAT SIDE. I'M VERY AGGRAVATED BECAUSE I CALLED CUSTOMER CARE AND THEY WILL NOT DO ANYTHING ABOUT IT. THIS IS A VERY DANGEROUS SAFETY HAZARD. I'M VERY DISAPPOINTED IN TOYOTA! MY VEHICLE WASN'T CHEAP BUT APPARENTLY THE PARTS THEY PUT IN THEM ARE. I AM INCLUDING THE FIRST PICTURE OF ME AT A 4WAY RED LIGHT TO SHOW MY VIEW DRIVING AND AT A RED LIGHT, I CAN'T SEE AND HAVE TO BEND DOWN TO DO SO. ALSO THE LIGHT NO LONGER WORKS ON THE DRIVER SIDE MIRROR BECAUSE OF THIS DEFECT. I ALSO INCLUDED PICTURES OF THE FABRIC BUBBLING OFF. MY VEHICLE WAS GARBAGE KEPT FOR 6 YEARS AND FOR THE LAST YEAR OR SO IT'S BEEN OUTSIDE. ALSO, MY WIPERS POP AND GET STUCK WHEN TRYING TO USE THEM. EVEN IF IT'S RAINING OR JUST CLEANING MY WINDSHIELD OFF. THEY WILL GO AND THEN IT'S LIKE IT CAN'T AND GETS STUCK BUT IT LITERALLY WILL MAKE A POP SOUND AND BOUNCE WHEN TRYING TO USE THEM. IT SOUNDS RIDICULOUS AND EVERYONE COMPLAINS ABOUT THEM WHEN RIDING WITH ME. I'M SO FRUSTRATED WITH IT. THEY HAVE DONE IT THE WHOLE TIME I'VE OWNED IT AND I'M THE ONLY OWNER OF IT.

05/21/2019
Components: ELECTRICAL SYSTEM,UNKNOWN OR OTHER,ELECTRONIC STABILITY CONTROL
Incident Date: 05/20/2019
Crash: No
Fire: No
Vehicle Identification Number: 2T3BF4DV0CW******
Summary

FOUR-WHEEL DRIVE, TRACTION STABILITY, CHECK ENGINE LIGHT ALL WENT ON AND WILL NOT SHUT OFF. DRIVING IN 4-WHEEL DRIVE PUT STRAIN ON ENGINE. PLUS THERE ARE MANY COMPLAINTS ABOUT THIS SITUATION. $545 FOR SERVICE IS COST FOR COMMON TO THIS CAR ISSUE. SEE FORUM LINK: HTTPS://WWW.GOOGLE.COM/AMP/S/WWW.RAV4WORLD.COM/FORUMS/96-4-3-GENERAL/196945-4WD-STUCK.HTML%3FAMP=1

04/03/2019
Components: VISIBILITY/WIPER
Incident Date: 03/01/2018
Crash: No
Fire: No
Vehicle Identification Number: 2T3DK4DV8CW******
Summary

TL* THE CONTACT OWNS A 2012 TOYOTA RAV4. WHILE OPERATING THE VEHICLE, THE DRIVER'S SIDE SUN VISOR WOULD NOT REMAIN SECURED AND FELL DOWN, WHICH WAS A VISIBILITY HAZARD FOR THE DRIVER. THE VEHICLE WAS TAKEN TO MIKE KELLY TOYOTA (1 MARY JANE WOOD DR, UNION TOWN, PA) WHERE IT WAS DIAGNOSED THAT THE VISOR NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 98,000.

03/28/2019
Components: ENGINE
Incident Date: 11/22/2018
Crash: No
Fire: No
Vehicle Identification Number: 2T3BF4DV8CW******
Summary

AS I WAS DRIVING ON A HIGHWAY GOING STRAIGHT WITH A SPEED OF APPROX. 60 MPH, I HEARD A STRANGE ENGINE NOISE. I SAW THE OIL PRESSURE LIGHT FLICKERING AND THEN I EXITED THE HIGHWAY, PARKING ON A NEARBY STREET. I CHECKED THE OIL AND THE DIP STICK WAS DRY. MY CAR WAS TOWED TO A AUTO SHOP. THE FIRST SHOP ( NOT TOYOTA) DETERMINED THE OIL LEAK WAS FROM THE OIL FILTER CAP O-RING WHICH PART OF IT FLATTEN AND EXTENDED OUT CAUSING A LARGE AMOUNT OF OIL TO LEAK OUT. THE SECOND SHOP( NOT TOYOTA) WHO DID THE LAST OIL CHANGE ( UNKNOWN BRAND OF FILTER KIT USED) REPLACED THE ORIGINAL PLASTIC OIL FILTER CAP WITH AN AFTER MARKET METAL ONE AND REFILLED APPROX. 3 QUARTS OF OIL. I WAS NEVER TOLD WHAT CAUSED THIS PROBLEM WITH THE OIL FILTER CAP O-RING. SINCE THEN THE CAR HAS BEEN RUNNING FINE BUT I'M CONCERNED THIS MIGHT HAPPEN AGAIN.

03/19/2019
Components: POWER TRAIN,ENGINE
Incident Date: 03/16/2019
Crash: No
Fire: No
Vehicle Identification Number: 2T3DK4DV4CW******
Summary

I TOOK MY VEHICLE IN FOR SERVICE DUE TO AN ENGINE KNOCK. AFTER 90 MINUTES TO TROUBLESHOOT I WAS TOLD THAT THERE WAS A MAJOR PROBLEM AND THAT MY VEHICLE WAS NOT SAFE TO DRIVE. ENGINE MOUNT WAS BROKEN, NEEDED REAR DIFFERENTIAL REPLACED. MECHANIC HAD NEVER SEEN ANYTHING LIKE THIS.

03/07/2019
Components: ELECTRONIC STABILITY CONTROL,ENGINE
Incident Date: 03/06/2019
Crash: No
Fire: No
Vehicle Identification Number: 2T3BF4DV1CW******
Summary

MARCH 06 2019 WHEN I WAS DRIVING HOME FROM WORK ALL THREE LIGHTS, THE CHECK ENGINE LIGHT, 4WD LIGHT, AND THE TRACTION CONTROL LIGHT ALL CAME ON. WE ARE RELIGIOUS WITH OUR SERVICE WITH DEANSHIP. BIG COMMUNITY OF PEOPLE COMPLAINED OF FOLLOWING WEBSITE. I BELIEVE THIS IS ISSUE WITH TOYOTA HOW THEY BUILD THERE PRODUCT. WWW.CARGURUS.COM/CARS/DISCUSSION-D306_DS582579

02/21/2019
Components: STRUCTURE
Incident Date: 02/01/2015
Crash: No
Fire: No
Summary

THE WHITE PAINT IS PEELING OFF OF THE CAR IN MANY LOCATIONS INCLUDING THE ROOF, HOOD, BUMPERS, AND DOORS. THERE IS NO RUST PRESENT NOR WAS THE CAR DAMAGED IN ANY WAY. THE PAINT IS SIMPLY BUBBLING AND PEELING OFF. THE CAR HAS BEEN GARAGED THE MAJORITY OF ITS LIFE.

02/19/2019
Components: STRUCTURE
Incident Date: 02/19/2019
Crash: No
Fire: No
Vehicle Identification Number: 2T3BF4DV0CW******
Summary

RUST UNDER HOOD

02/06/2019
Components: VEHICLE SPEED CONTROL
Incident Date: 01/22/2019
Crash: No
Fire: No
Vehicle Identification Number: JTMDK4DV1C5******
Summary

I WAS COMING TO A STOPLIGHT AND PRESS THE BRAKES THE CAR CAME TO STOP THEN THE ENGINE REVVED UP VERY FAST. MY FOOT WAS ON THE BRAKES BUT THE ENGINE WAS REVVING VERY FAST THAT I HAD TO USE THE PARKING BRAKE TO STOP THE VEHICLE FROM MOVING FORWARD. I PUT THE CAR IN PARK THEN THE ENGINE STOP REVVING.

01/29/2019
Components: VEHICLE SPEED CONTROL
Incident Date: 01/08/2019
Crash: No
Fire: No
Vehicle Identification Number: 2T3DF4DV1CW******
Summary

I WAS COMING TO A STOPLIGHT AND I PUT MY FOOT IN THE BRAKE PEDAL. THE CAR SLOWED DOWN, CAME TO A STOP BUT THEN WITH MY FOOT ON THE BRAKE PEDAL, THE ENGINE REVED UP TO 3000 RPM. THE BRAKES WERE BARELY ABLE TO KEEP THE CAR STOPPED SO I HAD TO PUT THE EMERGENCY BRAKE ON. I WAS IN DRIVE THE WHOLE TIME. ONCE THE LIGHT CHANGED, I TOOK MY FOOT OFF THE BRAKE PEDAL AND ONTO TO GAS PEDAL AND THE RPM'S DROPPED BACK TO 1000. IT HASN'T HAPPENED SINCE THEN. TOOK IT TO MY MECHANIC AND SAID THEY COULDN'T REPLICATE THE PROBLEM SO THEY COULDN'T FIX ANYTHING.

12/19/2018
Components: ELECTRICAL SYSTEM,VISIBILITY/WIPER
Incident Date: 11/12/2018
Crash: No
Fire: No
Vehicle Identification Number: 2T3BF4DV1CW******
Summary

O2 SENSOR AND OTHER SENSORS KEEP LIGHTING UP

11/15/2018
Components: AIR BAGS
Incident Date: 10/15/2018
Crash: No
Fire: No
Summary

THE AIRBAG LIGHT REMAINS ON. I HAVE BEEN INFORMED THAT THIS MEANS THAT IN CASE OF A VEHICLE CRASH MY AIRBAGS WILL NOT DEPLOY. MY VIN IS NOT PART OF THE RECALL, YET I AM EXPERIENCING THE SAME PROBLEM AS OTHER RAV 4 OWNERS THAT HAVE VIN NUMBERS WITHIN THE RECALL. THE TOYOTA DEALERSHIP WANTS TO CHARGE ME $88.00 PER HALF HOUR TO DIAGNOSE THE PROBLEM. THAT'S NOT FAIR TO ME.

10/22/2018
Components: VEHICLE SPEED CONTROL,UNKNOWN OR OTHER
Incident Date: 10/21/2018
Crash: No
Fire: No
Vehicle Identification Number: JTMZF4DV2CD******
Summary

VEHICLE EXPERIENCED SUDDEN UNINTENDED ACCELERATION WHEN EXITING THE HIGHWAY AND MAKING A TURN. RPM WENT UP TO 7,000 UNTIL THE VEHICLE WAS TURNED OFF. THE ACCELERATOR PEDAL WAS DEPRESSED FULLY SEVERAL TIMES WHILE THE CAR WAS SUSPENDED AND TURNED OFF AND STARTED BACK ON WITH THE BRAKE PEDAL FULLY DEPRESSED TO ENSURE PROPER SAFETY MEASURES IN CASE THE VEHICLE JOLTS FORWARD. NO ACCIDENT OR INJURIES OCCURRED DURING THE INCIDENT AS THE VEHICLE WAS PUT TO A STOP SAFELY BEFORE OTHER PARTIES WOULD BE INVOLVED. LOCAL DEALERSHIP DOESN'T WANT TO TAKE IT IN FOR PROPER INSPECTION WITHOUT A DIAGNOSTIC PAYMENT.

09/17/2018
Components: STRUCTURE,UNKNOWN OR OTHER,SERVICE BRAKES
Incident Date: 06/07/2018
Crash: No
Fire: No
Vehicle Identification Number: JTMZF4DV9CD******
Summary

9/21/15 TN ACCIDENT REPORTED CASE #WC1523557 VECHILE TOWED, 04/05/216, AUTO AUCTION AUCTION ANNOUNCED AS TRUE MILEAGE UNKNOWN 901-480-4250 JUNE 7, 2018, PURCHASED FROM CARLOCK TOYOTA TUPELO, MS. AUTO CHECK REPORTED MULTIPLE OWNERS, , SCORE 68. DEALESHIP DID NOT REVEAL ANY OF THIS WHEN PURCHASED--ONLY FOUND OUT WHEN DIRECT GENERAL CANCELED POLICY BECAUSE OF AUTO CONDITION---DEALERSHIP ONLY USES CARFAX--FRONT BUMPER LOOSE AND CRINKLED, HOOD CRINKLED, BRAKES WERE NOT NEW AS WAS TOLD-A COVER UNDER HOOD MISSING WHICH COULD CAUSE A FIRE.

08/24/2018
Components: STEERING,POWER TRAIN,ELECTRICAL SYSTEM
Incident Date: 07/26/2018
Crash: No
Fire: No
Vehicle Identification Number: 2T3ZF4DV8CW******
Summary

I COULD NOT START MY VEHICLE ON 7/26/2018. I CALLED ROAD SIDE ASSISTANCE AND GOT A JUMP START FROM A POWER DEVICE. I WAS DRIVING TOWARDS TOYOTA SERVICE. SUDDENLY MY VEHICLE STOPPED ON THE MIDDLE OF THE ROAD. IT WAS COMPLETELY DISABLED: NO POWER STIRRING, NOT EVEN ALARM SIGNAL WORKING. IF THIS HAPPENED ON A HIGHWAY, MORE LIKELY, I WOULD NOT BE ALIVE TODAY. SAME DRIVER WHO WOULD HIT ME FROM BEHIND, BECAUSE DISABLED VEHICAL STOPED IN A MOMENT. I AM SURE, NOBODY MUST DRIVE TOYOTA RAV4 2012. IF BATTERY IS NOT FUNCTIONING, THERE MUST BE INDICATION ON THE DASHBOARD BEFORE THE VEHICLE GET DISABLED, BUT THERE WAS NOTHING TO TELL ME THAT VEHICLE IS NOT DRIVABLE. FOR REFERENCE : A) BATTERY. TRUE STAR BATTERY. WARANTY 2 YEARS. DIED IN 10 MONTHS. B) THE INCIDENT FILED IN TOYOTA AS #1808151393. NO RESOLUTION. C) SERVICE. FRED HAAS TOYOTA. 22435 SH 249, HOUSTON, TX 77070. C) ATTACHED: TOYOTA OWNER'S MANUAL MALFANCTIONED BATTERY INDICATOR.

08/22/2018
Components: UNKNOWN OR OTHER
Incident Date: 07/15/2018
Crash: No
Fire: No
Vehicle Identification Number: 2T3YF4DV7CW******
Summary

SUN VISOR ON DRIVER'S SIDE WILL NOT STAY UP. HANGS MIDWAY DOWN CAUSING HAZARD IF I LEAN FORWARD

07/24/2018
Components: VEHICLE SPEED CONTROL
Incident Date: 07/24/2018
Crash: No
Fire: No
Vehicle Identification Number: 2T3BF4DV4CW******
Summary

I WAS IN A PARKING AREA LOOKING FOR A PARKING SPOT. I HAD JUST DRIVEN UP A SLIGHT INCLINE AND CRESTED THE TOP WHEN I SPOTTED AN OPEN SPACE ON THE LEFT. I BRAKED SLIGHTLY TO TURN INTO THE SPOT, LIFTED MY FOOT OFF THE BRAKE BUT KEPT IT COVERED AND MADE THE LEFT TURN INTENDING TO COAST INTO THE SPOT. IN THE MIDDLE OF THE TURN THE VEHICLE INEXPLICABLY ACCELERATED AT WHICH POINT I SLAMMED MY FOOT ON THE BRAKE ENDING UP CROSS WAYS IN THE PARKING SPOT AND JUST SHORT OF A PARKING SIGN IN FRONT ON THE CURB. THE ENGINE IMMEDIATELY RETURNED TO IDLE SPEED. THE THROTTLE PEDAL, WHICH IS TOP MOUNTED, WAS EXAMINED AND FOUND TO BE CLEAR AND FREE. NO IDEA WHAT MIGHT BE THE CAUSE, MOST LIKELY ELECTRONICALLY RELATED. FRIGHTENING SITUATION.

07/05/2018
Components: VISIBILITY
Incident Date: 07/04/2018
Crash: No
Fire: No
Vehicle Identification Number: 2T3DK4DV4CW******
Summary

TL* THE CONTACT OWNS A 2012 TOYOTA RAV4. WHILE DRIVING APPROXIMATELY 45 MPH, A DISTORTION WAS NOTICED STRAIGHT ACROSS THE FRONT WINDSHIELD. THE DISTORTION WAS APPROXIMATELY FIVE INCHES FROM WHERE THE DASHBOARD MET THE WINDSHIELD. THE DISTORTION ON THE WINDSHIELD WAS NOTICEABLE FROM THE DAY THE VEHICLE WAS PURCHASED USED TWO YEARS AGO. THE CONTACT COMMENTED THAT IT MAY HAVE BEEN MORE NOTICEABLE TO HER BECAUSE SHE WAS SHORT IN STATURE. THE DEALER (OXMOOR TOYOTA, 8003 SHELBYVILLE ROAD, LOUISVILLE, KENTUCKY 40222) WAS NOTIFIED OF THE FAILURE AND OFFERED TO REPLACE THE WINDSHIELD. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 80,000.

07/05/2018
Components: UNKNOWN OR OTHER
Incident Date: 06/01/2018
Crash: No
Fire: No
Vehicle Identification Number: 2T3BF4DV4CW******
Summary

DRIVER SIDE SUN VISOR WOULD NOT STAY UP ALL THE WAY, OBSTRUCTING VIEW. CAR IS NOT OLD ENOUGH OR DRIVEN HARD ENOUGH FOR SUCH A COMMON COMPONENT TO FAIL SO QUICKLY. IT'S NOT A CHEAP FIX - DEALER QUOTED ME $174 THOUGH THERE ARE SOME YOUTUBE VIDEOS THAT SHOW HOW TO BUY THE PART AND FIX IT YOURSELF. HAVING READ ABOUT OTHER RAV4 OWNERS WITH THE SAME ISSUE, IT SEEMS LIKE A TOYOTA QUALITY CONTROL ISSUE.

05/15/2018
Components: SERVICE BRAKES
Incident Date: 05/15/2018
Crash: Yes
Fire: No
Vehicle Identification Number: 1GNDT13S162******
Summary

PULL INTO PARKING PLACE STEP ON THE BRAKES .THE CAR SEAM S IF THE GAS WAS ENGAGE

05/07/2018
Components: FUEL/PROPULSION SYSTEM
Incident Date: 03/01/2018
Crash: No
Fire: No
Vehicle Identification Number: 2T3BF4DV9CW******
Summary

MY O2 SENSORS CONTINUE TO GO OUT CAUSING MULTIPLE DASH LIGHTS TO COME ON ALONG WITH GAS CONSUMPTION IF NOT REPLACED IMMEDIATELY! I HAD THE CAR FOR 2 DAYS WHEN THIS HAPPENED, NOW AGAIN. THIS IS RIDICULOUS

04/23/2018
Components: SUSPENSION
Incident Date: 04/21/2018
Crash: No
Fire: No
Vehicle Identification Number: 2T3JK4DV7CW******
Summary

WHEN MAKING A LEFT TURN FROM A STAND STILL THE BACK END OF THE VEHICLE FEELS VERY LOOSE AND WOBBLY AS IF A WHEEL WAS ABOUT TO COME OFF. IN ADDITION THE VEHICLE IS PRODUCING A VIBRATING OR THUMPING THAT APPEARS TO BE COMING FROM THE BACK END OF THE VEHICLE. THIS SEEMS TO BE A PROGRESSING ISSUE. THE VIBRATION/THUMPING HAS BEEN GOING ON FOR A COUPLE OF YEARS AND OUR MECHANIC STATES THAT THE BEARING AND WHEEL BALANCE ARE GOOD.

02/21/2018
Components: VEHICLE SPEED CONTROL,SERVICE BRAKES
Incident Date: 02/09/2018
Crash: No
Fire: No
Vehicle Identification Number: 2T3BF4DV3CW******
Summary

TL* THE CONTACT OWNS A 2012 TOYOTA RAV4. WHILE DRIVING AT A LOW SPEED AND DEPRESSING THE BRAKE PEDAL TO STOP, THE VEHICLE ACCELERATED WITHOUT WARNING. THE VEHICLE WAS TAKEN TO CENTRAL MAINE TOYOTA (15 AIRPORT RD, WATERVILLE, ME 04901, PHONE NUMBER: (207) 872-5444) WHERE THE TECHNICIAN DIAGNOSED THAT THE FAILURE WAS DUE TO DRIVER ERROR. THE FAILURE RECURRED THREE TIMES. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE AND REFERRED THE CONTACT BACK TO THE DEALER. THE VEHICLE WAS NOT REPAIRED. THE FAILURE MILEAGE WAS 66,500. *TT *TR

02/20/2018
Components: ELECTRICAL SYSTEM,TRACTION CONTROL SYSTEM,ENGINE
Incident Date: 01/04/2018
Crash: No
Fire: No
Vehicle Identification Number: 2T3DF4DV6CW******
Summary

TL* THE CONTACT OWNS A 2012 TOYOTA RAV4. WHILE DRIVING APPROXIMATELY 30 MPH, THE 4-WHEEL DRIVE, TRACTION CONTROL, AND THE CHECK ENGINE INDICATORS ILLUMINATED. THE VEHICLE WAS TAKEN TO CAPITOL TOYOTA (783 AUTO GROUP AVE, NE, SALEM, OREGON 97301) WHERE THE TECHNICIAN TURNED OFF THE CHECK ENGINE INDICATOR AND PERFORMED AN OIL CHANGE; HOWEVER, THE FAILURE RECURRED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE AND DID NOT ASSIST. THE VEHICLE WAS NOT REPAIRED. THE FAILURE MILEAGE WAS 62,655.

02/19/2018
Components: STRUCTURE
Incident Date: 08/11/2017
Crash: No
Fire: No
Vehicle Identification Number: JTMRF4DV3C5******
Summary

CLOSED SUNROOF EXPLODED WHILE DRIVING ON HIGHWAY.

01/17/2018
Components: STEERING
Incident Date: 01/17/2018
Crash: No
Fire: No
Vehicle Identification Number: 2T3BF4DV7CW******
Summary

TAKATA RECALL WHEN TURNING THE VEHICLE LEFT OR RIGHT, THERE IS NOISE COMING FROM THE STEERING COLUMN

01/03/2018
Components: ENGINE,FUEL/PROPULSION SYSTEM
Incident Date: 12/18/2017
Crash: No
Fire: No
Vehicle Identification Number: JTMRF4DV1C5******
Summary

MY 2012 RAV4 MAIN EVAP CANISTER WENT BAD AT ONLY 77,113 MILES. IT ALMOST COSTED ME $1550 TO GET THIS PART REPLACED, BUT THANKFULLY WAS ABLE TO CONVINCE THE DEALERSHIP TO GET ME A DEAL ON THE REPAIR. THERE IS NO REASON FOR THIS PART TO GO BAD SO QUICKLY. I DO NOT TOP OFF MY GAS AND I HAVE HAD IT IN FOR ROUTINE MAINTENANCE AT THE DEALERSHIP SINCE IT WAS PURCHASED. TO MAKE THE SITUATION WORSE, WHEN THE CHECK ENGINE LIGHT COMES ON, THE 4WD AND TRACTION CONTROL UNITS TURN OFF, MAKING MY CAR HARD TO CONTROL IN THE SNOW. I WAS TOLD BY TUFFY THIS IS A COMMON THING AND THAT WAS A PREVIOUS RECALL FOR OLDER VEHICLES. THE CODE WAS ON FOR A FEW WEEKS, DIDN'T CLEAR. I HAD IT DIAGNOSED AT TUFFY AND THE DEALERSHIP, SAME DIAGNOSIS. I HAVE ALSO HAD A PROBLEM WITH THE TRANSMISSION JERKING WHEN I PUT THE CAR INTO DRIVE, EVEN IN WARM WEATHER, WHEN IT'S THE FIRST DRIVE OF THE DAY. THIS HAS BEEN OCCURRING SINCE I PURCHASED THE VEHICLE WITH 40K ON IT.

11/09/2017
Components: UNKNOWN OR OTHER
Incident Date: 09/23/2017
Crash: No
Fire: No
Vehicle Identification Number: 2T3DK4DV8CW******
Summary

SUNROOF GLASS CRACKED WITH A LOUD BANG WHILE DRIVING ON HIGHWAY, AT ABOUT 55 MPH. WEATHER WAS CLEAR AND WARM (NOT VERY HOT). NO OTHER VEHICLES CLOSE BY. NO FLYING DEBRIS OBSERVED PRIOR TO LOUD BANG. ENTIRE PANE WAS RIDDLED WITH CRACKS. DURING SUBSEQUENT TRIP INTO TOWN, SOME OF THE GLASS PIECES CAME LOOSE AND FLEW OFF, LEAVING A LARGE HOLE SURROUNDED BY UNSTABLE GLASS.

07/30/2017
Components: UNKNOWN OR OTHER
Incident Date: 07/05/2017
Crash: No
Fire: No
Vehicle Identification Number: 2T3BF4DV4CW******
Summary

PASSENGER SIDE MIRROR EXPLODED SPONTANEOUSLY LEAVING BEHIND ONLY ITS ASSEMBLY. VEHICLE WAS DRIVING AT 15 MPH THRU A SMALL TOWN WITH NO TURNS.

07/21/2017
Components: ELECTRICAL SYSTEM,UNKNOWN OR OTHER
Incident Date: 07/21/2017
Crash: No
Fire: No
Vehicle Identification Number: 2T3BF4DV5CW******
Summary

THE CHECK ENGINE, TRAC OFF AND 4WD LIGHTS WILL ALL COME ON TOGETHER AND STAY ON FOR A DAY OR TWO AND THEN GO OFF AGAIN. THIS KEEPS HAPPENING

07/14/2017
Components: SEAT BELTS
Incident Date: 07/14/2017
Crash: No
Fire: No
Vehicle Identification Number: 2T3DF4DV6CW******
Summary

WE RECEIVED A RECALL NOTICE AND BEEN CALLING THE DEALER REPEATEDLY. THEY STATE AS OF TODAY THEY STILL CAN NOT CORRECT THE DEFECT AS THEY HAVE NO PARTS AND HAVE NOT BEEN TRAINED. NOR WILL THEY SCHEDULE TO REPAIR INTO THE FUTURE. THIS RECALL EFFECTS THE SEAT BELTS IN THE BACK SEAT, WHICH IS WHERE MY CHILDREN SIT.

07/05/2017
Components: SEAT BELTS,VISIBILITY/WIPER
Incident Date: 06/04/2017
Crash: No
Fire: No
Vehicle Identification Number: 2T3ZF4DV3CW******
Summary

TL* THE CONTACT OWNS A 2012 TOYOTA RAV4. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBERS: 16V096000 (SEAT BELTS) AND 15V577000 (VISIBILITY/WIPER). THE PARTS TO DO THE REPAIR WERE UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE VEHICLE WAS TAKEN TO BOHN BROTHERS TOYOTA (LOCATED AT 3800 LAPALCO BLVD HARVEY, LA, 70058) ON THREE SEPARATE OCCASIONS WHO STATED THAT THE RECALL REMEDY PARTS WERE UNAVAILABLE. THE ATTEMPTED TO CALL THE MANUFACTURER, BUT THE WAIT TIME WAS LONG AND THE LINE DISCONNECTED. THE CONTACT HAD NOT EXPERIENCED A FAILURE. PARTS DISTRIBUTION DISCONNECT.

06/16/2017
Components: ELECTRICAL SYSTEM,UNKNOWN OR OTHER
Incident Date: 09/01/2015
Crash: No
Fire: No
Vehicle Identification Number: 2T3DF4DV6CW******
Summary

POWER DOOR LOCK ACTUATORS IN ALL DOORS HAVE FAILED. THE DRIVERS DOOR ACTUATOR FAILED FIRST. THE ACTUATORS IN EACH REMAINING DOOR INCLUDING THE TAILGATE DOOR HAVE SUBSEQUENTLY FAILED AS WELL. (THE DATE USED IN THIS REPORT TO INDICATE WHEN THE PROBLEM HAPPENED IS APPROXIMATE AND REFERS TO THE INITIAL PROBLEM WITH THE DRIVER'S DOOR.) TWO DIFFERENT TOYOTA SERVICE CENTERS HAVE DETERMINED THE ACTUATORS NEED TO BE REPLACED. ONE DEALER NOTED THAT THEY HAD SEEN THIS ISSUE IN MANY OTHER TOYOTA VEHICLES. A QUICK INTERNET SEARCH TURNS UP SEVERAL PAGES DISCUSSING THIS ISSUE. A SEARCH OF THIS SITE ALSO REVEALED SIMILAR COMPLAINTS WITH OTHER MODEL YEAR RAV4'S. EACH TOYOTA SERVICE CENTER ESTIMATED A COST OF APPROXIMATELY $400 FOR EACH ACTUATOR PLUS LABOR COSTS TO REPLACE THE PART. IT IS IMPORTANT TO NOTE THAT WHILE THE FRONT AND REAR DRIVERS-SIDE AND PASSENGER-SIDE DOORS HAVE MANUAL LATCHES INSIDE THE VEHICLE, THE TAILGATE DOOR DOES NOT. THE LACK OF A MANUAL LATCH AND KEYED LOCK IN THE TAILGATE DOOR MEANS THAT THE TAILGATE DOOR CANNOT BE OPENED AT ALL. THIS IS VERY PROBLEMATIC FOR BOTH CONVENIENCE AND SAFETY, PARTICULARLY IN THOSE RAV4'S WITH THE THIRD ROW SEAT. IN THE EVENT OF AN ACCIDENT OR VEHICLE FIRE, PASSENGERS IN THE THIRD-ROW SEAT WOULD BE FORCED TO EITHER EXIT THROUGH ONE OF THE OTHER DOORS OR BREAK A WINDOW TO EXIT THE VEHICLE. WHEN I CONTACTED TOYOTA REGARDING THIS ISSUE, I WAS TOLD INITIALLY TO HAVE MY LOCAL TOYOTA SERVICE CENTER EVALUATE THE PROBLEM AND CALL BACK TO TOYOTA TO DISCUSS AND SEE IF TOYOTA WOULD BE ABLE TO HELP AT ALL. WHEN I CALLED BACK TO TOYOTA, I WAS PUT ON HOLD FOR AN INCONVENIENT AMOUNT OF TIME, THEN SIMPLY TOLD THAT TOYOTA WOULD NOT HELP, PRESUMABLY BECAUSE MY VEHICLE'S WARRANTY HAS EXPIRED. I HOPE THAT TOYOTA WILL WORK WITH THE NHTSA TO TAKE A PROACTIVE APPROACH TO RECTIFY THIS PROBLEM FOR ALL AFFECTED TOYOTA VEHICLES AND OWNERS.

05/30/2017
Components: ELECTRICAL SYSTEM,UNKNOWN OR OTHER
Incident Date: 05/25/2017
Crash: No
Fire: No
Vehicle Identification Number: JTMYFREV1D5******
Summary

2013 TOYOTA RAV4 W/ 40K MILES HAD THIRD ACTUATOR POWER DOOR LATCH FAIL ON A THIRD DOOR IN 5 MONTHS. LOOKING AT OTHER RECENT COMPLAINTS, OF A SIMILAR NATURE, THIS MAY INDEED BE THE RESULT OF A MANUFACTURING DEFECT. PLEASE CONSIDER ISSUING A RECALL. MOST RECENT FAILURE IS THE DOOR MY 2 YEAR OLD USES, I WOULD HATE TO THINK OF AN EMERGENCY WHERE I COULDN'T GET HER OUT OF THE CAR BECAUSE IT WAS LOCKED. WHEN THE FIRST DOOR, DRIVER, WENT OUT (DEC 2016), I HAD IT FIXED AT MY MECHANIC THINKING IT WAS A FLUKE. WHEN THE SECOND DOOR, PASSENGER, WENT OUT MAR 2017, I CONTACTED TOYOTA & WAS TOLD TO GET THE PROBLEM CONFIRMED BY THE DEALERSHIP, WHICH I DID. THEY OFFERED ME A GOODWILL PYMT FOR THE SECOND DOOR ONLY, NOT THE FIRST, DESPITE HOW RECENTLY THE FIRST DOOR FAILED. IN MAY 2017 THE THIRD DOOR, BACK DRIVER, IS NOW FAILING & THE TOYOTA CUSTOMER SERVICE REP SAID THEY "ARE DECLINING TO OFFER ME ANY ASSISTANCE IN FIXING THIS ACTUATOR OR ANY FUTURE ACTUATOR LOCKS BECAUSE THEY GO OUT LIKE LIGHTBULBS EVERY 4 YEARS." I CANNOT BELIEVE TOYOTA KNOWINGLY MANUFACTURES VEHICLES W/ A PART THAT IT 'EXPECTS' TO FAIL EVERY 4 YEARS, LEAVING THEIR CUSTOMERS WITH A $2500 BILL THAT FREQUENTLY. WE ESCALATED THIS FROM THE INITIAL "CUST SERVICE" REP, ALEX S., TO HIS SUPERVISOR, ASHLEY, AND THEY BOTH SAID THEY ARE CHOOSING NOT TO HELP US ANY FURTHER WITH THIS PROBLEM ON DOOR NUMBER 3 (OR 1) OR DOORS 4 AND 5 WHEN THEY INEVITABLY GO OUT AS WELL. MY HUSBAND ALSO OWNS A 2013 RAV4, SO WE ARE BEING TOLD TO EXPECT TO PAY $5000 EVERY 4 YEARS IF WE WANT OUR DOORS TO LOCK. WE HAVE PURCHASED TOYOTAS BASED ON THEIR REPUTATION OF QUALITY AND I AM BAFFLED TOYOTA IS KNOWINGLY STICKING THEIR CUSTOMERS WITH EXPENSIVE PARTS THAT FAIL WITH THIS FREQUENCY. IT IS ALSO WORTH NOTING, MY CAR ISN'T EVEN 4 YEARS OLD YET AND WAS JUST OVER 3 YEARS OLD WHEN THE I EXPERIENCED THE FIRST FAILURE DEC 2016.

05/26/2017
Components: SUSPENSION
Incident Date: 05/26/2017
Crash: No
Fire: No
Vehicle Identification Number: 2T3ZF4DV8CW******
Summary

TAKATA RECALL I HAVE RAV4 2012 FWD BASE WITH 41000 MILES, AND HAVE A REGULAR MAINTENANCE. - WHEN DRIVING AT LOW SPEED (30-40 MPG) IN CITY, THE DRIVING IS NOT COMFORTABLE BECAUSE I FEEL ALL OF THE VIBRATION IN WHEELS. ALSO, SMALL OSCILLATION DOES NOT DISAPPEAR AND MAINTAIN IN LONG TIME. - WHEN DRIVING IN A HIGHWAY, IT IS VERY DANGEROUS BECAUSE A LITTLE BUMPY ROAD MAKES MY RAV4 OSCILLATED VERY VERY SEVERELY SO THAT I SHOULD BE VERY CAREFULLY IN ORDER TO CONTROL MY CAR FOR DRIVING IN STRAIGHT DIRECTION, AND NOT TO BEING TURNED OVER. - WHEN MY CAR IS IN STATIONARY, I CAN SHAKE MY CAR WITH MY HAND. I THOUGHT IT WAS A CHARACTERISTICS OF SUV BECAUSE I HAD DRIVEN A SEDAN BEFORE RAV4. BUT, I ASKED TO INSPECT MY CAR IN A TOYOTA SERVICE CENTER, AND A MECHANIC SAID THAT THE REAR STRUTS AND SUSPENSIONS ARE WORN OUT, AND SHOULD BE REPLACED. IN ADDITION, HE SAID THAT THE FRONT SHOCK ABSORBERS WOULD SHOW A MALFUNCTIONING IN A NEAR FUTURE. THE MECHANIC SHOOK MY CAR WITH HIS HAND, AND MY CAR WAS SHAKEN ACCORDING TO HIS HAND. THE MECHANIC SAID THAT CARS SHOULD NOT BE SHAKEN BY HANDS. IT IS VERY DISAPPOINTED WITH TOYOTA AUTO. I SHOULD SPEND MORE THAN 2,000 DOLLARS TO FIX THE FRONT AND REAR SHOCK ABSORBERS WITH AFTER-MARKET PRICE. I HEARD THAT TOYOTA RECALLED FOR REAR SUSPENSION PROBLEM 2006~2011 RAV4. BUT, I THINK THIS RECALL SHOULD BE EXTENDED TO 2012 RAV4.

05/16/2017
Components: UNKNOWN OR OTHER
Incident Date: 07/22/2016
Crash: No
Fire: No
Vehicle Identification Number: 2T3BF4DV0CW******
Summary

TIRE PRESSURE MONITOR SYSTEM WARNING LIGHT ICON HAVE BEEN SHOWING AFTER I GOT NEW SET OF TIRES, ALL TIRES GOT THE PROPER AIR, 2 MONTHS AFTER OF THE NEW TIRES INSTALLED, THIS ICON SHOWED AGAIN SO, I BROUGHT MY CAR FOR OIL CHANCE ABED ASKED TO CHECK THE AIR ON THE TIRES, THE MECHANIC PUT THE MANDATORY AIR ON EACH TIRE, THE ICON STILL SHOWING IT, IT DID NOT GO AWAY SO, I DO NOT KNOW WHAT IT IS. I AM VERY CONCERN... THANKS [XXX] INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6).*JB

05/15/2017
Components: SEAT BELTS
Incident Date: 02/18/2017
Crash: No
Fire: No
Vehicle Identification Number: 2T3ZF4DV8CW******
Summary

TL* THE CONTACT OWNS A 2012 TOYOTA RAV4. THE CONTACT STATED THAT THE REAR PASSENGER SIDE SEAT BELT PRETENSIONER TIGHTENED INDEPENDENTLY. THE FAILURE OCCURRED WITHOUT WARNING. THE CONTACT STATED THAT THE SEAT BELT HAD TO BE CUT BY ANOTHER DRIVER. THE SEAT WAS REPLACED BY THE CONTACT'S HUSBAND. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. A TOYOTA TECHNICIAN INSPECTED THE VEHICLE AND DETERMINED THAT THE VEHICLE HAD PERFORMED ACCORDING TO FEDERAL MOTOR SAFETY STANDARDS. THE CONTACT'S SUFFERED BRUISING FROM THE SEAT BELT, WHICH DID NOT REQUIRE MEDICAL ATTENTION. THE FAILURE MILEAGE WAS APPROXIMATELY 49,000.

05/04/2017
Components: SEAT BELTS
Incident Date: 09/12/2012
Crash: No
Fire: No
Summary

TL* THE CONTACT OWNS A 2012 TOYOTA RAV4. WHILE FASTENING THE SEAT BELT ON THE DRIVER SIDE, THE BUCKLE FAILED TO RELEASE THE SEAT BELT. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC WHO LUBRICATED THE BUCKLE, BUT THE FAILURE WAS PERSISTENT. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE VIN WAS UNKNOWN. THE FAILURE MILEAGE WAS APPROXIMATELY 6,000.

04/21/2017
Components: SEAT BELTS
Incident Date: 10/07/2016
Crash: No
Fire: No
Vehicle Identification Number: JTMZF4DV5C5******
Summary

I HAVE BEEN ATTEMPTING TO TAKE CARE OF THE RECALL FOR MY CAR REAR SEATBELTS SINCE LAST FALL (2016). IT SEEMS THAT TOYOTA UK COULD NOT WORK WITH THE VIN I SUPPLIED AND FINALLY REQUESTED A PHOTO IN FEB 2017; , I SENT THE PHOTO ORIGINALLY ON 14 FEB. I HAVE HAD TO RESEND THE PHOTO THIS MORNING, APPROX. (1 HOUR AGO 1018 GMT 21 APR) TO STEVEN EAGELL TOYOTA, CAMBRIDGE UK (WHO WERE JARDIN MOTORS GROUP WHEN I STARTED TRYING TO GET THIS SORTED OUT LAST FALL.. THE LARGEST SNAFU SEEMS. TO BE THAT TOYOTA UK MUST HAVE AUTHORIZATION FROM TOYOTA US TO GET THE PARTS AND PERFORM THE WARRANTEE WORK I AM HOPING THAT MY FILING THE COMPLAINT FROM THIS END MIGHT EXPEDITE TOYOTA US AUTHORIZING THE REPAIRS. SO THAT I CAN GET THE SEATBELT REPLACEMENT COMPLETED. THIS IS BECOMING URGENT ON MY END AS I NEED TO HAVE THE RECALL WORK COMPLETED BEFORE I CAN HAVE THE CAR SHIPPED BACK TO THE US. I CANNOT SHIP THE CAR UNTIL THE RECALL HAS BEEN PROCESSED. I PCS SHORTLY AND NEED TO SHIP THE CAR SO IT CAN BE USED UPON ARRIVAL.

04/18/2017
Components: SEAT BELTS,VISIBILITY/WIPER
Incident Date: 03/31/2017
Crash: No
Fire: No
Vehicle Identification Number: 2T3ZF4DVXCW******
Summary

TL* THE CONTACT OWNS A 2012 TOYOTA RAV4 EV. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBERS: 15V577000 (VISIBILITY/WIPER) AND 16V096000 (SEAT BELTS) HOWEVER, THE PARTS TO DO THE RECALL REPAIR WERE NOT YET AVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER HAD EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. PARTS DISTRIBUTION DISCONNECT.

04/12/2017
Components: ELECTRICAL SYSTEM
Incident Date: 03/28/2016
Crash: No
Fire: No
Vehicle Identification Number: 2T3BF4DV9CW******
Summary

TL* THE CONTACT OWNS A 2012 TOYOTA RAV4. WHEN THE CONTACT ATTEMPTED TO DRIVE THE VEHICLE, THE CHECK ENGINE, TRAC OFF, AND 4WD WARNING INDICATORS REMAINED ILLUMINATED. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 108,000.

04/06/2017
Components: VISIBILITY/WIPER
Incident Date: 04/06/2017
Crash: No
Fire: No
Vehicle Identification Number: 2T3ZF4DV6CW******
Summary

TL* THE CONTACT OWNS A 2012 TOYOTA RAV4. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 15V577000 (VISIBILITY/WIPER); HOWEVER, THE PART FOR THE RECALL REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE CONTACT HAD NOT EXPERIENCED A FAILURE. THE MANUFACTURER WAS NOT MADE AWARE OF THE ISSUE. PARTS DISTRIBUTION DISCONNECT.

04/04/2017
Components: ELECTRICAL SYSTEM,SERVICE BRAKES,VISIBILITY/WIPER
Incident Date: 06/15/2013
Crash: No
Fire: No
Vehicle Identification Number: 2T3DF4DV8CW******
Summary

TL* THE CONTACT OWNS A 2012 TOYOTA RAV4. WHILE DRIVING 40 MPH AND ATTEMPTING TO CLEAN THE WINDSHIELD, THE FLUID FAILED TO EXIT THE WINDSHIELD WASHER RESERVOIR. ALSO, WHILE ATTEMPTING TO BRAKE IN THE SNOW AT 5 MPH, THE ABS FAILED TO ENGAGE AND THE CONTACT HAD TO REPEATEDLY DEPRESS THE BRAKE PEDAL TO STOP THE VEHICLE. ADDITIONALLY, THE TIRE PRESSURE INDICATOR REMAINED ILLUMINATED. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOT MADE AWARE OF THE ISSUE. THE APPROXIMATE FAILURE MILEAGE WAS 8,000.

04/04/2017
Components: SEAT BELTS
Incident Date: 02/25/2016
Crash: No
Fire: No
Vehicle Identification Number: 2T3ZK4DV2CW******
Summary

TL* THE CONTACT OWNS A 2012 TOYOTA RAV4. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 16V096000 (SEAT BELTS). THE PART TO DO THE RECALL REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. PARTS DISTRIBUTION DISCONNECT.

03/24/2017
Components: SEAT BELTS
Incident Date: 02/17/2016
Crash: No
Fire: No
Vehicle Identification Number: JTMBF4DV3C5******
Summary

TL* THE CONTACT OWNS A 2012 TOYOTA RAV4. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 16V096000 (SEAT BELTS); HOWEVER, THE PART TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. PARTS DISTRIBUTION DISCONNECT.

03/03/2017
Components: ELECTRICAL SYSTEM,STRUCTURE
Incident Date: 02/26/2017
Crash: No
Fire: Yes
Vehicle Identification Number: 2T3BF4DV0CW******
Summary

DRIVER SIDE REAR QUARTER PANEL STARTED ON FIRE. THIS OCCURRED AFTER AN APPROXIMATELY 4 MILE DRIVE. I BELIEVE THE FIRE STARTED ON THE DRIVE. I PARKED THE VEHICLE IN A PARKING LOT WITH ONLY ONE OTHER VEHICLE. WHEN I WAS WALKING INTO THE STORE I SMELLED BURNING PLASTIC BUT DID NOT RELATE IT TO MY CAR BURNING. I WAS IN THE STORE ABOUT 5 MINUTES. WHEN I WALKED OUT I SAW THE FIRE. THERE WAS NO OUTSIDE INFLUENCE TO THE FIRE AND NOTHING INSIDE THE VEHICLE VEHICLE. THE ONLY THING IN THAT AREA OF THE VEHICLE IS WIRING.

01/27/2017
Components: VISIBILITY/WIPER
Incident Date: 11/26/2016
Crash: No
Fire: No
Vehicle Identification Number: 2T3WF4DVXCW******
Summary

TL* THE CONTACT OWNS A 2012 TOYOTA RAV4. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 15V577000 (VISIBILITY/WIPER); HOWEVER, THE PART TO DO THE RECALL REPAIR WAS NOT AVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS NOT MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. PARTS DISTRIBUTION DISCONNECT.

01/08/2017
Components: SERVICE BRAKES
Incident Date: 12/29/2016
Crash: No
Fire: No
Vehicle Identification Number: 2T3DK4DV8CW******
Summary

I STARTED HAVING PROBLEMS 04/06/2015 WITH MY BRAKES GRINDING AND VIBRATING THE FRONT OF MY 2012 RAV 4. I TOOK IT IN TO THE DEALERSHIP AND THEY PUT NEW BRAKE PADS AND RESURFACED THE FRONT ROTORS. 42,968 MILES ON THE CAR.. I WAS TOLD THESE NEW BRAKE PADS HAD A LIFE TIME WARRANTY ON THEM.. AGAIN DEC. 2016 I STARTED HAVING THE SAME ISSUES SO I HAD TO TAKE THE RAV 4 BACK IN FOR SERVICE AND I WAS TOLD THAT THE BRAKE WARRANTY WOULD NOT COVER THE BRAKES UNTIL THE BRAKE PADS ARE WORN DOWN MORE. I CAN NOT DRIVE A CAR WITH MY BRAKES GRINDING AND VIBRATING THE FRONT END OF MY CAR WHEN I USE THE BRAKES. THE BRAKES ARE GRINDING DOWN INTO THE ROTORS BECAUSE I WAS TOLD THE ROTORS WHERE BLUE.. WHICH MEANS THEY ARE HOT. I'M NOT A MECHANIC BUT THESE PADS I'M BEING TOLD ARE TO HARD AND THEY ARE GRINDING INTO THE ROTORS. I WAS TO HEAR BACK FROM THE TOYOTA GARAGE BECAUSE THEY WHERE TO ORDER THESE NEW TYPE PADS FOR MY RAV4. I WAITED A WEEK AND NEVER HEARD BACK FROM THE GARAGE. SO I TOOK THE SUV TO ANOTHER REPAIR SERVICE TO HAVE THESE BRAKES AND ROTORS REPLACED.. THE GRINDING AND VIBRATING HAS STOPPED. AND I FEEL SAFE TO NOW DRIVE MY RAV 4.. WHEN YOUR HAVING GRINDING // VIBRATING OF THE BRAKES ON YOUR CAR I DON'T BELIEVE THAT'S A SAFE WAY TO CONTINUE TO DRIVE A VEHICLE.. I DIDN'T EVEN HAVE TO DRIVE OVER 35 MILES AN HOUR FOR THIS GRINDING// VIBRATING TO START. IT WOULD ONLY HAPPEN 50-60% OF THE TIME I WOULD USE MY BRAKES.. BUT THAT'S 50-60% OF THE TIME TO MUCH. THE BRAKES ON A VEHICLE ARE VERY IMPORTANT. I MADE THIS REPAIR GARAGE GIVE ME THE BRAKE PADS AND THE ROTORS. SO I DID KEEP THEM.. I'M NOT GOING TO BE THE ACCIDENT THAT TAKES MY LIFE "THEN THERE"S A RECALL" ON THESE FAULTY BRAKE PADS.. BEING TO HARD AND GRINDING INTO THE ROTORS. THIS IS MY 5TH TOYOTA AND MY 3RD RAV4. SO I KNOW WHAT THEY SHOULD BE DRIVING LIKE. AND I NEVER HAD ANY OF MY BRAKES EVER REPLACED PRIOR TO THESE.. *TR

12/27/2016
Components: VISIBILITY/WIPER
Incident Date: 09/15/2016
Crash: No
Fire: No
Vehicle Identification Number: 2T3DK4DVXCW******
Summary

I RECIEVED A RECALL NOTICE IN SEPTEMBER THAT SAID I WOULD GET SECOND NOTIFICATION BUT I NEVER GOT ONE. WHEN WILL I GET A LETTER TO FIX THIS RECALL ON MY CAR????

12/21/2016
Components: VEHICLE SPEED CONTROL
Incident Date: 11/14/2016
Crash: No
Fire: No
Vehicle Identification Number: 2T3BF4DV2CW******
Summary

TL* THE CONTACT OWNS A 2012 TOYOTA RAV4. WHILE AT A COMPLETED STOP, THE VEHICLE ACCELERATED INDEPENDENTLY. THE EMERGENCY BRAKE WAS ENGAGED TO STOP THE VEHICLE. THE CONTACT MENTIONED THAT THE FAILURE OCCURRED ON THREE OCCASIONS. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 39,000.

12/19/2016
Components: VEHICLE SPEED CONTROL
Incident Date: 12/08/2015
Crash: No
Fire: No
Vehicle Identification Number: 2T3BF4DV9CW******
Summary

TL* THE CONTACT OWNS A 2012 TOYOTA RAV4. WHILE STOPPED AT A RED LIGHT OR STOP SIGN, THE VEHICLE INDEPENDENTLY ACCELERATED WITHOUT WARNING. THE FAILURE RECURRED RANDOMLY. THE VEHICLE WAS TAKEN TO A DEALER, BUT THE CAUSE OF THE FAILURE COULD NOT BE DETERMINED. THE MANUFACTURER WAS NOT NOTIFIED. THE FAILURE MILEAGE WAS APPROXIMATELY 52,000.

11/28/2016
Components: AIR BAGS,VEHICLE SPEED CONTROL
Incident Date: 11/21/2016
Crash: Yes
Fire: No
Summary

TL* THE CONTACT OWNS A 2012 TOYOTA RAV4. WHILE ATTEMPTING TO PARK, THE VEHICLE SURGED FORWARD, WENT OVER THE CURB, AND SLAMMED INTO A BRICK WALL. THE FRONT AIR BAGS DID NOT DEPLOY. THERE WERE NO INJURIES AND A POLICE REPORT WAS FILED. THE VEHICLE WAS TOWED TO AN INDEPENDENT BODY SHOP. THE MANUFACTURER WAS NOT NOTIFIED. THE VEHICLE WAS NOT REPAIRED AND WAS UNDER EVALUATION BY THE INSURANCE COMPANY. THE VIN WAS UNKNOWN. THE APPROXIMATE FAILURE MILEAGE WAS 105,000.

10/25/2016
Components: SEAT BELTS,VISIBILITY/WIPER
Incident Date: 02/22/2016
Crash: No
Fire: No
Summary

TL* THE CONTACT OWNS A 2012 TOYOTA RAV4. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBERS: 15V577000 (VISIBILITY/WIPER) AND 16V096000 (SEAT BELTS). THE PARTS NEEDED FOR THE REPAIR WERE NOT AVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE. THE VIN WAS UNKNOWN. THE CONTACT HAD NOT EXPERIENCED A FAILURE. PARTS DISTRIBUTION DISCONNECT. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.

10/24/2016
Components: ELECTRONIC STABILITY CONTROL,SERVICE BRAKES
Incident Date: 10/03/2016
Crash: No
Fire: No
Summary

TL* THE CONTACT OWNS A 2012 TOYOTA RAV4. WHILE DRIVING VARIOUS SPEEDS, THE BRAKE PEDAL WAS DEPRESSED AND AN UNKNOWN WARNING INDICATOR ILLUMINATED. THE VEHICLE WAS TAKEN TO A DEALER WHERE IT WAS DIAGNOSED THAT THE MASTER CYLINDER AND THE ACTUATOR NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE CONTACT WAS AWARE OF NHTSA CAMPAIGN NUMBER: 14V054000 (ELECTRONIC STABILITY CONTROL, SERVICE BRAKES HYDRAULIC), BUT THE VIN WAS NOT INCLUDED. THE FAILURE MILEAGE WAS 40,000. THE VIN WAS UNAVAILABLE. ..UPDATED 06/21/17 *BF INVALID VIN CONSUMER STATED DEALER REPAIRED THE PROBLEM. UPDATED 6/26/18*JB

10/19/2016
Components: UNKNOWN OR OTHER
Incident Date: 08/08/2016
Crash: No
Fire: No
Vehicle Identification Number: AB010031949******
Summary

THE DOOR LOCKS WONT LOCK WHEN YOU PUT THE CAR IN DRIVE..THEY USE TO WORK BUT NOW I HAVE TO LOCK THEM WITH THE BUTTON AND I HAVE A 21/2 YEAR OLD GRANDDAUGTER WHO SITS IN THE BACK AND AM AFRAID WHEN THE CAR IS GOING CAN OPEN THE CAR WHEN IT IS GOING DOWN THE ROAD IF THE DOORS ARE NOT LOCKED. THIS IS A HAZARD AND DEFECT.

10/11/2016
Components: VISIBILITY/WIPER
Incident Date: 09/17/2015
Crash: No
Fire: No
Vehicle Identification Number: 2T3YF4DV7CW******
Summary

THIS RECALL WAS INITIALLY ISSUED ON SEPT.17, 2015. AS OF OCT. 11, 2016 NO FIX HAS BEEN ISSUED. A YEAR IS MORE THAN SUFFICIENT TIME FOR TOYOTA TO COME UP WITH A REPAIR METHOD AND IMPLEMENTATION. TO DATE, NOTHING HAS BEEN DONE.

10/05/2016
Components: VISIBILITY/WIPER
Incident Date: 09/17/2015
Crash: No
Fire: No
Vehicle Identification Number: 2T3BF4DV6CW******
Summary

I RECEIVED A RECALL NOTICE REGARDING WATER DRIPPING ONTO THE WINDSHIELD WIPER MOTOR LINK. OVER TIME THIS PROBLEM CAN CAUSE CORROSION & WEAR @ THE WIPER MOTOR LINK JOINT RESULTING IN SEPARATION OF THE WIPER LINK FROM THE WIPER MOTOR CRANK ARM. RECALL DATE WAS 9-17-15 (OVER A YEAR). I WOULD LIKE TO HAVE THIS REMEDIED IMMEDIATELY TO AVOID LOSS OF MY WIPER AND A CORROSION PROBLEM.

10/04/2016
Components: SEAT BELTS
Incident Date: 10/04/2016
Crash: No
Fire: No
Vehicle Identification Number: 2T3ZF4DV3CW******
Summary

TL* THE CONTACT OWNS A 2012 TOYOTA RAV4. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 16V096000 (SEAT BELTS) HOWEVER, THE PART TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. PARTS DISTRIBUTION DISCONNECT.

10/04/2016
Components: VISIBILITY/WIPER
Incident Date: 10/04/2016
Crash: No
Fire: No
Vehicle Identification Number: 2T3ZF4DV3CW******
Summary

TL* THE CONTACT OWNS A 2012 TOYOTA RAV4. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 15V577000 (VISIBILITY/WIPER) HOWEVER, THE PART TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. PARTS DISTRIBUTION DISCONNECT.

09/28/2016
Components: VISIBILITY/WIPER
Incident Date: 09/28/2016
Crash: No
Fire: No
Vehicle Identification Number: 2T3BF4DV8CW******
Summary

TL* THE CONTACT OWNS A 2012 TOYOTA RAV4. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 15V577000 (VISIBILITY/WIPER); HOWEVER, THE PART TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE.

09/21/2016
Components: SEAT BELTS
Incident Date: 09/21/2016
Crash: No
Fire: No
Summary

TL* THE CONTACT OWNS A 2012 TOYOTA RAV4. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 16V096000 (SEAT BELTS) HOWEVER, THE PART TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. THE VIN WAS NOT AVAILABLE.

09/02/2016
Components: VISIBILITY/WIPER
Incident Date: 02/01/2016
Crash: No
Fire: No
Vehicle Identification Number: 2T3BF4DV7CW******
Summary

TL* THE CONTACT OWNS A 2012 TOYOTA RAV4. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 15V577000 (VISIBILITY/WIPER); HOWEVER, THE PARTS TO DO THE REPAIR WERE UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS NOTIFIED OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.

08/28/2016
Components: SEAT BELTS
Incident Date: 03/01/2016
Crash: No
Fire: No
Vehicle Identification Number: 2T3DK4DV7CW******
Summary

REAR OUTBOARD SEATBELTS

08/23/2016
Components: AIR BAGS
Incident Date: 07/25/2015
Crash: No
Fire: No
Vehicle Identification Number: 2T3BF4DV5CW******
Summary

TL* THE CONTACT OWNS A 2012 TOYOTA RAV4. THE CONTACT STATED THAT THE AIR BAG WARNING INDICATOR ILLUMINATED. THE VEHICLE WAS TAKEN TO THE DEALER; HOWEVER, THE DIAGNOSIS AND REPAIR INFORMATION WERE UNKNOWN. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 18,000.

08/22/2016
Components: VISIBILITY/WIPER
Incident Date: 09/30/2015
Crash: No
Fire: No
Summary

TL* THE CONTACT OWNS A 2012 TOYOTA RAV4. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 15V577000 (VISIBILITY/WIPER); HOWEVER, THE PARTS TO DO THE REPAIR WERE UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS NOT NOTIFIED OF THE ISSUE. THE VIN WAS UNKNOWN. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.

08/18/2016
Components: VEHICLE SPEED CONTROL
Incident Date: 08/18/2016
Crash: Yes
Fire: No
Vehicle Identification Number: 2T3BF4DV3CW******
Summary

WHILE STOPPED IN A LEFT TURN LANE AT A MAJOR CITY INTERSECTION BEHIND A LINE OF ABOUT 6 STOPPED CARS, THE ENGINE SUDDENLY BEGAN TO RACE AT HIGH SPEED. THE CAR MOVED FORWARD AND HIT THE REAR OF THE CAR IN FRONT BEFORE I COULD DEPRESS THE BRAKE HARD. I DID THAT, PUT THE CAR INTO NEUTRAL, APPLIED THE EMERGENCY BRAKE, AND TURNED THE ENGINE OFF AT THE IGNITION KEY BEFORE CHECKING ON THE CONDITION OF THE FOLKS IN THE CAR IN FRONT. THERE WAS NO WAY THAT I COULD HAVE MISTAKEN WHICH PEDAL WAS WHICH, AS I WAS ALREADY DEPRESSING THE BRAKE PEDAL TO KEEP FROM MOVING.

08/08/2016
Components: VISIBILITY/WIPER
Incident Date: 08/08/2016
Crash: No
Fire: No
Vehicle Identification Number: 2T3BF4DV4CW******
Summary

RECEIVED RECALL NOTICE IN LATE 2015. PART NEEDED TO SATISFY RECALL AS OF AUG. 2016 IS STILL NOT AVAILABLE AT LOCAL DEALER. WORRIED ABOUT POSSIBLE FAILURE OF WIPERS DURING TRAVEL.

08/03/2016
Components: VISIBILITY/WIPER
Incident Date: 09/14/2015
Crash: No
Fire: No
Summary

TL* THE CONTACT OWNS A 2012 TOYOTA RAV4. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 15V233000 (VISIBILITY); HOWEVER, THE REMEDY WAS NOT YET AVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS NOT NOTIFIED OF THE ISSUE. THE VIN WAS UNKNOWN. THE CONTACT HAD NOT EXPERIENCED A FAILURE.

07/09/2016
Components: SEAT BELTS,VISIBILITY/WIPER
Incident Date: 07/09/2016
Crash: No
Fire: No
Vehicle Identification Number: 2T3ZF4DV1CW******
Summary

I OWN A 2012 TOYOTA RAV4. I RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBERS: 16V096000 (SEAT BELTS) AND 15V577000 (VISIBILITY/WIPER), BUT HAVE BEEN UNABLE TO OBTAIN THE PART FROM THE DEALER FOR AN UNREASONABLE AMOUNT OF TIME. THE MANUFACTURER WAS UNABLE TO PROVIDE A SPECIFIC DATE WHEN THE PARTS WOULD BE AVAILABLE. I HAVE NOT EXPERIENCED A FAILURE.

07/08/2016
Components: SEAT BELTS,VISIBILITY/WIPER
Incident Date: 09/10/2015
Crash: No
Fire: No
Vehicle Identification Number: 2T3BF4DV4CW******
Summary

TL* THE CONTACT OWNS A 2012 TOYOTA RAV4. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBERS: 16V096000 (SEAT BELTS) AND 15V577000 (VISIBILITY/WIPER), BUT WAS UNABLE TO OBTAIN THE PART FROM THE DEALER FOR AN UNREASONABLE AMOUNT OF TIME. THE MANUFACTURER WAS UNABLE TO PROVIDE A SPECIFIC DATE WHEN THE PARTS WOULD BE AVAILABLE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.

07/06/2016
Components: SEAT BELTS
Incident Date: 07/06/2016
Crash: No
Fire: No
Vehicle Identification Number: 2T3YK4DV3CW******
Summary

TL* THE CONTACT OWNS A 2012 TOYOTA RAV4. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 16V096000 (SEAT BELTS); HOWEVER, THE PART TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE REPAIR. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE.

07/06/2016
Components: VISIBILITY/WIPER
Incident Date: 07/06/2016
Crash: No
Fire: No
Vehicle Identification Number: 2T3YK4DV3CW******
Summary

TL* THE CONTACT OWNS A 2012 TOYOTA RAV4. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 15V577000(VISIBILITY/WIPER); HOWEVER, THE PART TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE REPAIR. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE.

07/01/2016
Components: SEAT BELTS
Incident Date: 04/15/2016
Crash: No
Fire: No
Vehicle Identification Number: JTMBF4DV2C5******
Summary

TL* THE CONTACT OWNS A 2012 TOYOTA RAV4. THE CONTACT RECEIVED A NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 16V096000 (SEAT BELTS); HOWEVER, THE PARTS FOR THE RECALL REPAIR WERE NOT AVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS NOT NOTIFIED OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. PARTS DISTRIBUTION DISCONNECT.

06/24/2016
Components: VEHICLE SPEED CONTROL
Incident Date: 06/10/2016
Crash: No
Fire: No
Vehicle Identification Number: 2T3DK4DV6CW******
Summary

I WAS DRIVING IN HEAVY TRAFFIC AT APPX: 35-40MPH. ON US INTERSTATE #66. THE WEATHER WAS CLEAR, AND THE ROAD WAS RELATIVELY LEVEL. AS THE OTHER CARS SLOWED, I TOOK MY FOOT OFF THE ACCELERATOR BUT THE CAR SURGED FORWARD. UPDATED 01/11/17*LJ I --LITERALLY--HAD TO STAND ON THE BRAKE AS THE ENGINE SURGED. I MANAGED TO PUSH THE SHIFTER INTO PARK. THE ENGINE CONTINUED TO RACE BUT, WHEN I PUMPED THE ACCELERATOR SEVERAL TIMES, THE ENGINE SPEED DROPPED BACK TO IDLE. I DID NOT HIT ANY OTHER VEHICLE OR OBJECT. I HAVE HAD TWO (2) SIMILAR INCIDENTS IN THE LAST 5-6 MONTHS-- BUT THIS IS THE FIRST TIME THAT I REPORTED IT--TO BOTH NHTSA AND TOYOTA. I TOOK IT TO THE TOYOTA DEALERSHIP, EXPECTING A QUICK FIX BUT INSTEAD, THE DEALERSHIP PERSONNEL BECAME DEFENSIVE, CLAIMED THAT THE WELL KNOWN HISTORY OF TOYOTA ACCELERATION PROBLEMS WAS A FRAUD. NEVERTHELESS, THEY HAD A PREPRINTED" UNEXPECTED ACCELERATION" REPORT FORM WHICH THEY FILLED OUT WITH MY "VERBATIM" ACCOUNTS. UPDATED 06/13/18*JB

06/14/2016
Components: VEHICLE SPEED CONTROL
Incident Date: 05/12/2016
Crash: No
Fire: No
Vehicle Identification Number: 2T3DK4DV8CW******
Summary

TL* THE CONTACT OWNS A 2012 TOYOTA RAV4. WHILE ATTEMPTING TO ENGAGE THE BRAKES, THE VEHICLE ACCELERATED WITHOUT WARNING. THE VEHICLE WAS TAKEN TO THE DEALER, BUT THE TECHNICIAN WAS UNABLE TO DIAGNOSE THE CAUSE OF THE FAILURE. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE VEHICLE WAS NOT REPAIRED. THE FAILURE MILEAGE WAS 55,000. THE CONSUMER WROTE IN ON BEHALF OF HER MOTHER. THE CONSUMERS MOTHER EXPERIENCED SUDDEN ACCELERATION ON THE DIFFERENT OCCASIONS. EACH TIME, WHEN HER MOTHER APPLIED THE BRAKE, THE VEHICLE SHUDDERED AND THEN ACCELERATED ON ITS OWN AND ON EACH OCCURRENCES, HER MOTHER WAS ABLE TO TURN THE IGNITION OFF TO STOP THE VEHICLE. UPDATED 10/06/16.*JB

06/10/2016
Components: SEAT BELTS
Incident Date: 04/30/2016
Crash: No
Fire: No
Vehicle Identification Number: 2T3BF4DV0CW******
Summary

I WAS NOTIFIED AT THE END OF APRIL THAT THERE WAS A RECALL REGARDING THE SAFETY OF THE BACKSEAT SEATBELTS POSSIBLY SEPARATING IN THE EVENT OF A FRONTAL CRASH. I WAS PROVIDED WITH A COURTESY VEHICLE AND HAVE BEEN DRIVING IT FOR OVER 2 MONTHS WHILE STILL PAYING FOR MY VEHICLE THAT SITS IN A DEALERSHIP LOT AWAITING A FIX. I CONTINUE TO BE TOLD THAT THERE IS NOT YET A FIX FOR THIS RECALL. I FIND IT UNACCEPTABLE TO NOT HAVE IDENTIFIED A FIX OR MADE PARTS AVAILABLE TO RECTIFY THIS MATTER. AT THIS TIME, I WOULD LIKE AN ALTERNATIVE TO THIS MATTER.

06/06/2016
Components: SUSPENSION
Incident Date: 06/01/2016
Crash: No
Fire: No
Vehicle Identification Number: JTMZK4DVXD0******
Summary

SUDDEN ONSET INTERMITTENT HARD SHAKING VIBRATION AND METAL-LIKE LOUD RATTLING COMING FROM DRIVER BACK WHEEL/AXEL REGION BEGINS AT 35-40MPH (WHEN DRIVING STRAIGHT ON RESIDENTIAL ROADS, ESPECIALLY WHEN ROAD IS ROUGH). FEELS LIKE SOMETHING UNDER THAT CORNER OF THE CAR IS GOING TO CRACK APART/CAVE IN. IS THIS SAME REAR SUSPENSION ISSUE THAT THE 2006-2011 RAV4 WAS RECALLED FOR?

06/02/2016
Components: SEAT BELTS
Incident Date: 06/02/2016
Crash: No
Fire: No
Vehicle Identification Number: JTMYF4DV6C5******
Summary

TL* THE CONTACT OWNS A 2012 TOYOTA RAV4. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 16V096000 (SEAT BELTS) AND STATED THAT THE PART NEEDED FOR THE REPAIR WAS NOT AVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.

06/01/2016
Components: VISIBILITY/WIPER
Incident Date: 11/06/2015
Crash: No
Fire: No
Vehicle Identification Number: 2T3YK4DVXCW******
Summary

TL* THE CONTACT OWNS A 2012 TOYOTA RAV4. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 15V577000 (VISIBILITY/WIPER); HOWEVER, THE PART NEEDED TO PERFORM THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS NOT NOTIFIED OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.

05/31/2016
Components: VISIBILITY/WIPER
Incident Date: 05/02/2016
Crash: No
Fire: No
Vehicle Identification Number: 2T3DK4DV5CW******
Summary

2012 TOYOTA RAV 4. CONSUMER WRITES IN REGARDS TO NO REMEDY AVAILABLE TO REPAIR WINDSHIELD MOTOR CORROSION RECALL NOTICE. *SMD RECALL # 15V577000. *JB

05/11/2016
Components: SEAT BELTS
Incident Date: 10/02/2015
Crash: No
Fire: No
Vehicle Identification Number: 2T3BK4DV2CW******
Summary

TL* THE CONTACT OWNS A 2012 TOYOTA RAV4. THE CONTACT STATED THAT THE RECALL NOTICE FOR NHTSA CAMPAIGN NUMBER: 16V096000 (SEAT BELTS) WAS RECEIVED IN OCTOBER OF 2015. AFTER CONTACTING THE DEALER AND THE MANUFACTURER ON MULTIPLE OCCASIONS, THE CONTACT WAS INFORMED THAT THE PARTS NEEDED TO REPAIR THE VEHICLE WERE STILL NOT AVAILABLE AND NO ESTIMATED TIME FOR RECEIVING THE PARTS COULD BE GIVEN. THE CONTACT HAD NOT EXPERIENCED A FAILURE.

05/06/2016
Components: VEHICLE SPEED CONTROL
Incident Date: 12/15/2015
Crash: No
Fire: No
Vehicle Identification Number: 2T3BF4DV9CW******
Summary

TL* THE CONTACT OWNS A 2012 TOYOTA RAV4. WHILE DRIVING 5 MPH, THE VEHICLE ACCELERATED INDEPENDENTLY WITHOUT WARNING. THE CONTACT WAS ABLE TO STOP THE VEHICLE BY SHUTTING IT OFF. THE CONTACT MENTIONED THAT THE FAILURE OCCURRED ON MULTIPLE OCCASIONS. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 39,800.

05/04/2016
Components: VISIBILITY/WIPER
Incident Date: 04/07/2015
Crash: No
Fire: No
Vehicle Identification Number: 2T3BF4DV7CW******
Summary

TL* THE CONTACT OWNS A 2012 TOYOTA RAV4. WHILE DRIVING AT VARIOUS SPEEDS, THE WINDSHIELD WIPERS FAILED TO FUNCTION. AS A RESULT, THE CONTACT'S VISIBILITY WAS REDUCED. THE VEHICLE WAS TAKEN TO A DEALER, BUT WAS NOT DIAGNOSED OR REPAIRED. THE VIN WAS INCLUDED IN NHTSA CAMPAIGN NUMBERS: 15V577000 (VISIBILITY/WIPER) AND 16V096000 (SEAT BELTS). THE PARTS NEEDED TO REPAIR THE VEHICLE WERE UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 38,000. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.

05/04/2016
Components: SEAT BELTS,VISIBILITY/WIPER
Incident Date: 03/04/2016
Crash: No
Fire: No
Vehicle Identification Number: 2T3BF4DV5CW******
Summary

TL* TAKATA RECALL. THE CONTACT OWNS A 2012 TOYOTA RAV4. THE CONTACT STATED THAT THE PARTS WERE NOT AVAILABLE FOR NHTSA CAMPAIGN NUMBERS: 16V096000 (SEAT BELTS) AND 15V577000(VISIBILITY/WIPERS). THE MANUFACTURER WAS CONTACTED AND WAS UNABLE TO PROVIDE A TIME FRAME THE PART WOULD BE SUPPLIED TO THE DEALER. VIN TOOL CONFIRMS PARTS NOT AVAILABLE. UPDATED 07/12/16*LJ

05/04/2016
Components: SEAT BELTS
Incident Date: 12/01/2014
Crash: No
Fire: No
Vehicle Identification Number: 2T3DK4DV0CW******
Summary

IT HAS BEEN MORE THEN ONE YEAR AND THE "REMEDY" IS NOT AVAILABLE. THEY STATE IN THE SAFETY RECALL NOTICE THAT I WOULD RECEIVE A SECOND OWNER NOTIFICATION LETTER WHEN THE REMEDY IS AVAILABLE AND SO FAR I DIDN'T GET THIS SECOND LETTER. NHTSA RECALL 16V-096

05/03/2016
Components: SEAT BELTS,VISIBILITY/WIPER
Incident Date: 09/30/2015
Crash: No
Fire: No
Vehicle Identification Number: 2T3YK4DV4CW******
Summary

TL* THE CONTACT OWNS A 2012 TOYOTA RAV4. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBERS: 16V096000 (SEAT BELTS) AND 15V577000 (VISIBILITY/WIPER). THE PARTS NEEDED FOR THE REPAIR WERE NOT AVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.

04/29/2016
Components: AIR BAGS
Incident Date: 04/27/2016
Crash: Yes
Fire: No
Vehicle Identification Number: 2T3DF4DV6CW******
Summary

TL* THE CONTACT OWNS A 2012 TOYOTA RAV4. THE VEHICLE WAS INVOLVED IN A DRIVER SIDE IMPACT COLLISION WHILE DRIVING 40 MPH. THE AIR BAGS DID NOT DEPLOY. THE VEHICLE WAS TOWED TO A TOW YARD. IT HAD NOT BEEN DETERMINED WHETHER THE VEHICLE WAS DESTROYED OR SALVAGEABLE. A POLICE REPORT WAS FILED. THE MANUFACTURER WAS NOT NOTIFIED. THERE WAS ONE INJURY THAT REQUIRED MEDICAL ATTENTION. THE DRIVER WAS SEVEN MONTHS PREGNANT AND REQUIRED X-RAYS DUE TO THE RISK TO THE INFANT. THE FAILURE MILEAGE WAS APPROXIMATELY 59,000.

04/29/2016
Components: VISIBILITY/WIPER
Incident Date: 04/11/2016
Crash: No
Fire: No
Vehicle Identification Number: 2T3BF4DV9CW******
Summary

DRIVING IN HEAVY RAIN ON THE INTERSTATE. WINDSHIELD WIPERS JUST QUIT. VERY SCARY! SCARED MY 4 YEAR OLD TREMENDOUSLY. WAS TAKEN TO INDEPENDENT SHOP FOR REPAIR. THEN FOUND OUT ABOUT RECALL. SAME ISSUE AS RECALL STATES. LINK BROKE FOR WIPERS AND MOTOR ARM. HAD TO REPLACE WIPER TRANSMISSION.

04/27/2016
Components: VISIBILITY/WIPER
Incident Date: 10/20/2015
Crash: No
Fire: No
Vehicle Identification Number: 2T3BF4DV6CW******
Summary

TL* THE CONTACT OWNS A 2012 TOYOTA RAV4. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 15V577000 (VISIBILITY/WIPER); HOWEVER, THE PART NEEDED TO PERFORM THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS NOTIFIED OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE. UPDATED 06/29/16*LJ

04/25/2016
Components: VISIBILITY/WIPER
Incident Date: 08/24/2015
Crash: No
Fire: No
Vehicle Identification Number: 2T3YK4DV4CW******
Summary

TL* THE CONTACT OWNS A 2012 TOYOTA RAV4. THE CONTACT RECEIVED A NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 15V577000 (VISIBILITY/WIPER) HOWEVER, THE PART NEEDED TO PERFORM THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS NOTIFIED OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.

04/25/2016
Components: ELECTRICAL SYSTEM,SEAT BELTS,EQUIPMENT,VISIBILITY/WIPER
Incident Date: 07/22/2015
Crash: No
Fire: No
Vehicle Identification Number: 2T3BF4DV6CW******
Summary

TL* THE CONTACT OWNS A 2012 TOYOTA RAV4. THE CONTACT STATED THAT THE AIR CONDITIONING UNIT FAILED. THE VEHICLE WAS TAKEN TO THE DEALER WHERE IT WAS DISCOVERED THAT THE PARTS NEEDED FOR THE REPAIR WERE NOT AVAILABLE. THE CONTACT WAS ADVISED BY THE DEALER THAT THE VEHICLE WAS INCLUDED IN NHTSA CAMPAIGN NUMBER: 15V577000 (VISIBILITY). THE DEALER STATED THAT THE PARTS WERE NOT YET AVAILABLE TO ANY OF THE DEALERS. A RECALL NOTICE WAS ALSO RECEIVED FOR NHTSA CAMPAIGN NUMBER: 16V096000 (SEAT BELTS). THE CONTACT CALLED THE DEALER AND WAS ADVISED THAT THE PARTS FOR THE RECALL WERE ALSO NOT AVAILABLE AND COULD NOT PROVIDE A TIME FRAME IN WHICH THE PARTS WOULD BECOME AVAILABLE. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS 24,000. UPDATED 06/23/16*LJ

04/14/2016
Components: SEAT BELTS
Incident Date: 04/14/2016
Crash: No
Fire: No
Vehicle Identification Number: 2T3BF4DV4CW******
Summary

THIS RECALL AFFECTS THE REAR PASSENGER SAFETY BELTS IN THE VEHICLE. THERE IS A POTENTIAL THE SEAT BELTS MAY BECOME CUT OR SEPARATED. I HAVE A FAMILY TO DRIVE AROUND SO I ASKED THAT TOYOTA PROVIDE A LOANER VEHICLE UNTIL THE ISSUE COULD BE RESOLVED. I CONTACTED BOTH TOYOTA CUSTOMER SERVICE AND MY LOCAL TOYOTA DEALERSHIP, BOTH DENIED MY REQUEST FOR A SAFE VEHICLE TO DRIVE TO PROTECT MY FAMILY. I ALSO HAVE AN INFANT AND MY INFANT CAN ONLY RIDE IN THE BACK OF THE CAR. THE RAV 4 IS A FOUR PASSENGER VEHICLE AND WE WERE ADVISED BY A CAR SEAT SPECIALIST NOT TO INSTALL THE CAR SEAT IN THE MIDDLE. WE WOULD LIKE A LOANER VEHICLE AS SOON AS POSSIBLE AND WE MAY SEEK LEGAL REPRESENTATION TO TAKE ACTION AGAINST TOYOTA IN ORDER TO PROTECT MY FAMILY FROM THIS UNSAFE VEHICLE. NHTSA RECALL 16V-096

04/12/2016
Components: POWER TRAIN
Incident Date: 04/15/2012
Crash: No
Fire: No
Vehicle Identification Number: 2T3BF4DV7CW******
Summary

TL* THE CONTACT OWNS A 2012 TOYOTA RAV4. WHEN THE IGNITION WAS TURNED TO THE ON POSITION WHILE THE VEHICLE WAS PARKED ON AN INCLINE, THE VEHICLE MOVED BACKWARDS WHEN IT WAS SHIFTED INTO DRIVE. WHEN THE VEHICLE WAS PARKED ON A DECLINE, THE IGNITION WAS TURNED TO THE ON POSITION AND THE VEHICLE MOVED FORWARD WHEN SHIFTED INTO REVERSE. THE FAILURES RECURRED NUMEROUS TIMES. THE VEHICLE WAS NOT DIAGNOSED NOR REPAIRED. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURES. THE FAILURE MILEAGE WAS APPROXIMATELY 7.

04/07/2016
Components: SEAT BELTS,VISIBILITY/WIPER
Incident Date: 03/15/2016
Crash: No
Fire: No
Vehicle Identification Number: 2T3ZF4DV5CW******
Summary

TL* THE CONTACT OWNS A 2012 TOYOTA RAV4. THE CONTACT RECEIVED NOTIFICATIONS FOR NHTSA CAMPAIGN NUMBERS: 16V096000 (SEAT BELTS) AND 15V577000 (VISIBILITY/WIPER). AFTER CONTACTING THE DEALER AND THE MANUFACTURER ON MULTIPLE OCCASIONS, THE CONTACT WAS INFORMED THAT THE PARTS NEEDED TO REPAIR THE VEHICLE WERE NOT AVAILABLE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.

04/06/2016
Components: VISIBILITY/WIPER
Incident Date: 11/18/2015
Crash: No
Fire: No
Vehicle Identification Number: 2T3YF4DV7CW******
Summary

TL* THE CONTACT OWNS A 2012 TOYOTA RAV4. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 15V577000 (VISIBILITY/WIPER); HOWEVER, THE PART NEEDED TO PERFORM THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS NOT NOTIFIED OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.

04/04/2016
Components: VISIBILITY/WIPER
Incident Date: 10/15/2015
Crash: No
Fire: No
Vehicle Identification Number: 2T3BF4DV9CW******
Summary

TL* THE CONTACT OWNS A 2012 TOYOTA RAV4. THE CONTACT RECEIVED A NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 15V577000 (VISIBILITY, WIPER); HOWEVER, THE PART TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS NOT MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERINCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.

03/29/2016
Components: AIR BAGS
Incident Date: 03/29/2016
Crash: No
Fire: No
Vehicle Identification Number: 2T3ZF4DV9CW******
Summary

ACCORDING TO NHTSA CAMPAINGN NUMBER, MY 2012 RAV4 SHOULD HAVE BEEN RECALLED IN 2013 . I WAS NOT NOTIFIED THEN OR NEVER. I AM AFRAID TO DRIVE MY VEHICLE AND CAN'T SEEM TO GET ANY ANSWERS ABOUT MY AIRBAG. ALL I WANT TO KNOW IS WHAT KIND OF AIRBAG I HAVE AND IF IT'S MADE BY TAKADA , I WANT IT CHANGED.

03/22/2016
Components: VISIBILITY
Incident Date: 03/12/2016
Crash: No
Fire: No
Vehicle Identification Number: 2T3ZF4DV4CW******
Summary

TL* THE CONTACT OWNS A 2012 TOYOTA RAV4. WHILE DRIVING APPROXIMATELY 35 MPH IN THE RAIN, THE WINDSHIELD BECAME SO FOGGY THAT THE DRIVER COULD NOT SEE THE ROAD UNTIL THE RAIN STOPPED. THE VEHICLE WAS DRIVEN TO THE DEALER AND THE CONTACT WAS REFERRED TO THE MANUFACTURER FOR DIAGNOSTIC TESTING. IT WAS DIAGNOSED THAT THE WINDSHIELD WIPER MOTOR NEEDED REPLACEMENT. THE CONTACT RECEIVED A RECALL NOTIFICATION FOR NHTSA CAMPAIGN NUMBER: 15V577000 (VISIBILITY/WIPER). THE REMEDY WAS NOT YET AVAILABLE. THE CONTACT ALSO STATED THAT THE FAILURE OCCURRED EVERY TIME IT RAINED AT NIGHT. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 25,000.

03/14/2016
Components: VISIBILITY/WIPER
Incident Date: 09/18/2015
Crash: No
Fire: No
Vehicle Identification Number: 2T3BF4DV4CW******
Summary

RECEIVED NHTSA RECALL FROM TOYOTA IN SEPT. 2015. RECALL INVOLVES WINDSHIELD WIPERS WHICH MAY BECOME INOPERATIVE. HAVE CALLED DEALER NUMEROUS TIMES UP TO THIS DATE. I AM TOLD THEY HAVE NOT RECEIVED REPLACEMENT PARTS TO COMPLETE REPAIR. I FEEL THEY HAVE BEEN GIVEN PLENTY OF TIME TO REMEDY A SITUATION WHICH COULD ENDANGER DRIVING SAFETY. *CN

03/10/2016
Components: AIR BAGS,WHEELS
Incident Date: 07/20/2015
Crash: No
Fire: No
Vehicle Identification Number: JTMRK4DV0C5******
Summary

TL* THE CONTACT OWNS A 2012 TOYOTA RAV4. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 15V284000 (AIR BAGS) AND STATED THAT THE PART WAS NOT AVAILABLE WITHIN A REASONABLE TIME FRAME TO SCHEDULE THE RECALL REPAIR. THE DEALER DID NOT GIVE A SPECIFIC DATE FOR WHEN THE PART WOULD BECOME AVAILABLE AND ONLY STATED THAT THEY HAD RECEIVED A LIMITED SUPPLY OF PARTS. THE MANUFACTURER WAS CONTACTED AND COULD NOT PROVIDE AN ESTIMATED DATE FOR WHEN THE CONTACTS VEHICLE WOULD RECEIVE THE RECALL REPAIR. THE CONTACT HAD ALSO EXPERIENCED A FAILURE IN WHICH THE REAR PASSENGER SIDE TIRE CONSTANTLY HAD TO BE REFILLED WITH AIR. THE DEALER WAS NOTIFIED OF THE FAILURE. THE VEHICLE WAS TAKEN TO A TIRE REPAIR SHOP FOR INSPECTION AND REPAIR BUT THE DETAILS WERE UNKNOWN. THE FAILURE MILEAGE WAS UNKNOWN. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.

03/09/2016
Components: AIR BAGS
Incident Date: 03/06/2016
Crash: Yes
Fire: No
Vehicle Identification Number: 2T3BF4DV6CW******
Summary

GOT INTO A SEVERE CAR ACCIDENT. THE VEHICLE THAT HIT US WAS GOING APPROX 50MPH HEAD ON. OUR AIR BAGS DID NOT DEPLOY...UPDATED 03/15/16 *BF *TR

03/06/2016
Components: POWER TRAIN
Incident Date: 03/05/2016
Crash: Yes
Fire: No
Vehicle Identification Number: 2T3YL4DV6CW******
Summary

MY 2012 RAV4 EV HAS AN UNSAFE CONDITION WHERE THE ELECTRONIC TRANSMISSION DOES NOT ACTUALLY ENGAGE FROM R TO D, OR D TO R WHEN STATIONARY, EVEN THOUGH THE VEHICLE INSTRUMENTATION INDICATES SO. THE VEHICLE INSTEAD MOVES INADVERTENTLY IN THE WRONG DIRECTION. IT HAS BEEN A CHRONIC ISSUE WITH THE VEHICLE, AND I HAVE REPORTED IT TO THE TOYOTA DEALER ON SEVERAL OCCASIONS. EACH TIME I WAS TOLD THAT THE TECHNICIAN COULD NOT DUPLICATE THE CONDITION, BUT THAT A SOFTWARE UPDATE WOULD BE INSTALLED AND MIGHT CORRECT THE MATTER. IT HAS NOT, AND MY WIFE AND I CONTINUE TO EXPERIENCE THE PROBLEM RANDOMLY. ON MARCH 5, 2016 HOWEVER, THE CONDITION CAUSED AN ACCIDENT AS I WAS LEAVING A PARKING SPOT ON THE STREET. I INITIALLY HAD TROUBLE GETTING THE CAR TO ENGAGE IN REVERSE OR DRIVE. I TURNED THE CAR OFF AND RESTARTED IT (REBOOTING THE SOFTWARE). THIS TIME REVERSE ENGAGED AND I MOVED THE CAR BACKWARD TO MAKE ROOM TO EXIT THE PARKING SPACE AND CAME TO A COMPLETE STOP. I THEN PUT THE CAR IN DRIVE, HEARD THE REVERSE 'BEEP' STOP, VISUALLY CHECKED THE INSTRUMENTATION CLUSTER TO VERIFY THE INDICATOR WAS ON 'D', APPLIED THE HILL-ASSIST FUNCTION, AND PUSHED THE ACCELERATOR TO DRIVE FORWARD. THE CAR INSTEAD LUNGED BACKWARD AND SLAMMED INTO THE CAR BEHIND ME. THIS IS A SERIOUS AND DANGEROUS CONDITION. IT COULD HAVE EASILY BEEN A PEDESTRIAN BEHIND ME INSTEAD OF A CAR. I CAN NO LONGER DRIVE THIS CAR AND FEEL SAFE WITH MY FAMILY, OR FOR THE PEOPLE AROUND THE VEHICLE. CHECKING THE OWNER FORUMS AT HTTP://WWW.MYRAV4EV.COM/, I AM NOT THE ONLY OWNER THAT HAS EXPERIENCED TRANSMISSION ISSUES.

02/09/2016
Components: VISIBILITY/WIPER
Incident Date: 02/01/2016
Crash: No
Fire: No
Summary

TL* THE CONTACT OWNS A 2012 TOYOTA RAV4. THE CONTACT STATED THAT THE WINDSHIELD WIPERS SEIZED WITHOUT WARNING. THE FAILURE OCCURRED TWICE. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 15V577000 (VISIBILITY/WIPER). THE PART TO DO THE RECALL REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE VIN WAS UNKNOWN. THE FAILURE MILEAGE WAS APPROXIMATELY 33,251. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.

02/06/2016
Components: POWER TRAIN
Incident Date: 02/02/2016
Crash: No
Fire: No
Summary

I GOT OUT OF MY CAR AND FORGOT TO PUT IT IN PARK. BECAUSE THE CAR HAS KEYLESS START, I WAS ABLE TO LEAVE THE CAR WITHOUT TAKING A KEY OUT. THE CAR STARTED TO ROLL BACK AND BECAUSE I LIVE AT THE TOP OF A HILL, IT BEGAN TO PICK UP SPEED. MY NEIGHBOR LIVES AT THE BOTTOM OF MY DRIVEWAY AND THE CAR WAS HEADING STRAIGHT TO THEIR HOUSE. LUKILY, THE CAR HIT A TREE WHICH STOPPED IT FROM HITTING THEIR HOUSE AND POTENTIALLY KILLING SOMEONE. THE ADJUSTER JUST TOLD ME MY CAR IS TOTALED DUE TO THE SPEED AT WHICH IT HIT THE TREE. HOWEVER, HE ALSO INDICATED THAT THE SPEED AT WHICH THE CAR WAS TRAVELLING WHEN IT HIT THE TREE, IT MAY HAVE HIT THE NEIGHBOR'S HOUSE AND CONTINUED THROUGH THE OTHER SIDE. THIS IS A SIGNIFICANT SAFETY FLAW OF WHICH NO ONE I SPEAK TO ABOUT IT IS AWARE. THEY ACTUALLY TEST IT WHICH THEIR OWN CAR AND NOTICE THE SAME ISSUE. IN MY OPINION, THERE SHOULD BE A MODIFICATION TO THIS FEATURE TO PREVENT THIS ISSUE. ESPECIALLY IS THERE ARE KIDS NEAR THE CAR.

01/27/2016
Components: VISIBILITY/WIPER
Incident Date: 10/19/2015
Crash: No
Fire: No
Vehicle Identification Number: 2T3BK4DV6CW******
Summary

TL* THE CONTACT OWNS A 2012 TOYOTA RAV4. THE CONTACT RECEIVED A RECALL NOTIFICATION FOR NHTSA CAMPAIGN NUMBER: 15V577000 (VISIBILITY/WIPER) AND STATED THAT THE PART NEEDED WAS UNAVAILABLE TO PERFORM THE RECALL REPAIR. THE MANUFACTURER WAS NOT NOTIFIED OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. PARTS DISTRIBUTION DISCONNECT. UPDATED 04/04/16*LJ UPDATED 04/06/16.*JB

01/25/2016
Components: VISIBILITY/WIPER
Incident Date: 11/05/2015
Crash: No
Fire: No
Vehicle Identification Number: 2T3BF4DV4CW******
Summary

TL* THE CONTACT OWNS A 2012 TOYOTA RAV 4. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 15V577000 (VISIBILITY/WIPER); HOWEVER, THE PART TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS NOT MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE.

01/21/2016
Components: VISIBILITY/WIPER
Incident Date: 01/20/2016
Crash: No
Fire: No
Vehicle Identification Number: 2T3BF4DV9CW******
Summary

TL* THE CONTACT OWNS A 2012 TOYOTA RAV4. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 15V577000 (VISIBILITY/ WIPER); HOWEVER, THE PART NEEDED TO REPAIR THE VEHICLE WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS NOTIFIED OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.

01/14/2016
Components: VISIBILITY/WIPER
Incident Date: 10/01/2015
Crash: No
Fire: No
Vehicle Identification Number: 2T3BF4DV5CW******
Summary

TL* THE CONTACT OWNS A 2012 TOYOTA RAV4. THE CONTACT STATED THAT THE RECALL NOTICE FOR NHTSA CAMPAIGN NUMBER: 15V5770000 (VISIBILITY) WAS RECEIVED IN OCTOBER OF 2015. AFTER CONTACTING THE DEALER ON MULTIPLE OCCASIONS, THE CONTACT WAS INFORMED THAT THE PARTS NEEDED TO REPAIR THE VEHICLE WERE STILL NOT AVAILABLE AND NO ESTIMATED TIME FOR RECEIVING THE PARTS COULD BE PROVIDED. THE CONTACT HAD NOT EXPERIENCED A FAILURE. PARTS DISTRIBUTION DISCONNECT. UPDATED 03/04/16*LJ *CN

01/08/2016
Components: ELECTRICAL SYSTEM
Incident Date: 01/03/2016
Crash: No
Fire: No
Vehicle Identification Number: 2T3BK4DV9CW******
Summary

WIRING HARNESS THAT CONTROLS NORMAL 2WD/4WD HAS BEEN CHEWED BY RODENTS LEAVING VEHICLE STUCK IN 4WD. VEHICLE WAS PARKED ON GARAGE APRON WHEN WIRES WERE CHEWED.

01/05/2016
Components: VISIBILITY/WIPER
Incident Date: 09/12/2015
Crash: No
Fire: No
Vehicle Identification Number: 2T3KF4DV4CW******
Summary

TL* THE CONTACT OWNS A 2012 TOYOTA RAV4. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 15V577000 (VISIBILITY/WIPER); HOWEVER, THE PART TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS NOTIFIED OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.

01/04/2016
Components: VEHICLE SPEED CONTROL
Incident Date: 11/16/2015
Crash: No
Fire: No
Summary

TL* THE CONTACT OWNS A 2012 TOYOTA RAV4. THE CONTACT STATED THAT WHILE MAKING A RIGHT TURN, THE VEHICLE ACCELERATED. THERE WERE NO WARNING INDICATORS ILLUMINATED. THE FAILURE RECURRED NUMEROUS TIMES. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS UNKNOWN. THE VIN WAS NOT AVAILABLE.

12/28/2015
Components: VISIBILITY/WIPER
Incident Date: 11/02/2015
Crash: No
Fire: No
Vehicle Identification Number: 2T3ZF4DV0CW******
Summary

TL* THE CONTACT OWNS A 2012 TOYOTA RAV4. THE CONTACT STATED THAT THE WIPERS WERE NOT OPERATING CORRECTLY. THE PASSENGER SIDE WIPER DID NOT FULLY DESCEND PROPERLY. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 15V577000 (VISIBILITY/WIPER); HOWEVER, THE PART TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS NOT MADE AWARE OF THE ISSUE. THE FAILURE MILEAGE WAS APPROXIMATELY 12,000. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.

12/22/2015
Components: POWER TRAIN,ELECTRICAL SYSTEM,STRUCTURE
Incident Date: 10/17/2015
Crash: Yes
Fire: No
Vehicle Identification Number: 2T3YL4DV8CW******
Summary

ON OCTOBER 17 SHORTLY BEFORE 2 PM PST IN CLEAR WEATHER, I WAS PULLING INTO A PARKING SPOT ON PRIVATE PROPERTY AT ABOUT 2 TO 3 MPH. I TURNED THE VEHICLE INTO THE SPOT AND APPLIED THE BRAKES BUT THE CAR SURGED OVER THE CURB, HIT A TREE, WENT OVER AN EMBANKMENT AND CRASHED ONTO A PARKED CAR. (THE AIRBAG DID NOT DEPLOY, BUT THERE WERE NO INJURIES.) THE IGNITION WOULD NOT TURN OFF AFTER REPEATED ATTEMPTS. FINALLY I DEPRESSED THE IGNITION BUTTON FOR ABOUT 10 SECONDS AND IT TURNED OFF. JUST 5 DAYS EARLIER, THE CAR HAD UNDERGONE A SAFETY RECALL REPAIR TO THE ELECTRONIC CIRCUITRY. TOYOTA HAD ISSUED A SAFETY RECALL DUE TO A SOFTWARE DEFECT WHICH AFFECTED "COMPONENTS IN THE ELECTRIC VEHICLE TRACTION MOTOR ASSEMBLY." WE INFORMED TOYOTA THIS APPEARED TO BE AN UNINTENDED ACCELERATION INCIDENT. THEY PROMISED TO ASSIGN AN ENGINEER TO THOROUGHLY INSPECT THE VEHICLE AND DOWNLOAD INFORMATION FROM THE EVENT DATA RECORDER (EDR). THE ENGINEER INSPECTED THE CAR AND PREPARED A 22 PAGE REPORT. HOWEVER HE WAS UNABLE TO DOWNLOAD THE EDR INFORMATION DUE TO A DATA COMMUNICATION ERROR. TOYOTA CLAIMED IT WAS DUE TO A LOW BATTERY. THE ENGINEER CONFIRMED TO ME THAT IT WAS A DATA COMMUNICATION ERROR AND THAT THE VEHICLE WAS HALF CHARGED WHEN HE DROVE IT. TOYOTA REFUSED TO SHARE THE ENGINEER'S REPORT. THEY STATED IN SIX SHORT SENTENCES THAT THE ACCELERATION AND BRAKE PEDALS BOTH WORKED. THEY DID NOT ADDRESS THE RECALL, THE INCIDENT WITH THE IGNITION SWITCH, OR THE DATA COMMUNICATION ERROR, ALL OF WHICH SIGNAL POSSIBLE PROBLEMS WITH THE ELECTRIC CIRCUITRY/SOFTWARE. WHEN WE WROTE THEM A DETAILED LETTER WITH ALL THE ATTACHMENTS TO DOCUMENT THE RECALL, THEY SIMPLY RESPONDED THAT THE ACCELERATION PEDAL AND BRAKE PEDAL WORKED.

12/21/2015
Components: VEHICLE SPEED CONTROL
Incident Date: 12/21/2015
Crash: No
Fire: No
Vehicle Identification Number: 2T3BF4DV3CW******
Summary

12/21/15 - MY VEHICLE WAS STATIONARY. I JUST FINISHED REFUELING AND STARTED THE CAR. I HAD MY RIGHT FOOT ON THE BRAKE, AND SWITCHED FROM PARK TO DRIVE. MY LEFT FOOT STAYED ON THE FLOOR, TO THE LEFT OF THE BRAKE PEDAL. WITHOUT REMOVING MY RIGHT FOOT FROM THE BRAKE, THE ENGINE REVVED AND THE CAR LURCHED FORWARD. I PRESSED EXTREMELY HARD ON THE BRAKE TO KEEP THE CAR FROM MOVING FORWARD, AND COULD HEAR AND FEEL THE ENGINE AND BRAKE FIGHTING EACH OTHER. THIS LASTED APPROXIMATELY 3 SECONDS AND THE ENGINE RETURNED TO IDLE. THE BRAKE AND ACCELERATOR PEDALS ARE NOT THAT CLOSE, IT WOULD BE IMPOSSIBLE TO PRESS BOTH AT THE SAME TIME.

12/07/2015
Components: VEHICLE SPEED CONTROL
Incident Date: 11/02/2015
Crash: Yes
Fire: No
Vehicle Identification Number: 2T3YL4DV8CW******
Summary

TL* THE CONTACT OWNS A 2012 TOYOTA RAV4 EV. THE CONTACT STATED THAT THE VEHICLE WAS TAKEN TO THE DEALER FOR A MANUFACTURER'S RECALL REMEDY. FIVE DAYS AFTER THE RECALL REMEDY WAS PERFORMED, THE CONTACT EXPERIENCED UNINTENDED ACCELERATION. WHILE DRIVING IN A PARKING LOT AT 5 MPH, THE VEHICLE SURGED FORWARD TO A HIGH SPEED WITHOUT WARNING. THE VEHICLE CRASHED OVER A MEDIAN, A CONCRETE BARRIER, AND INTO A PARKED VEHICLE. THE DRIVER SUSTAINED MINOR WHIPLASH, BUT NO MEDICAL ATTENTION WAS REQUIRED. A POLICE REPORT WAS NOT FILED. THE VEHICLE WAS TOWED TO A DEALER AND THE CONTACT WAITED OVER THREE WEEKS FOR THE MANUFACTURER'S ENGINEER TO PROVIDE AN ANALYSIS ON HOW THE FAILURE OCCURRED. THE APPROXIMATE FAILURE MILEAGE WAS 50,000.

11/13/2015
Components: AIR BAGS
Incident Date: 02/12/2014
Crash: Yes
Fire: No
Vehicle Identification Number: 2T3DF4DV4CW******
Summary

TL* THE CONTACT OWNS A 2012 TOYOTA RAV4. THE CONTACT STATED THAT WHILE DRIVING AT 35 MPH, ANOTHER VEHICLE CRASHED INTO THE REAR OF THE CONTACT'S VEHICLE. THE AIR BAGS FAILED TO DEPLOY. THE CONTACT SUSTAINED NECK AND BACK INJURIES THAT REQUIRED MEDICAL ATTENTION. A POLICE REPORT WAS FILED. THE VEHICLE WAS TOWED FROM THE CRASH SCENE TO A DEALER WHERE THE BODY WAS REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 30,000.

10/28/2015
Components: AIR BAGS
Incident Date: 10/17/2015
Crash: Yes
Fire: No
Vehicle Identification Number: JTMBF4DV7C5******
Summary

I WAS TRAVELLING NORTHBOUND ON I-85 IN THE CITY OF ATLANTA AT AROUND 55 MILES PER HOUR. A CAR FROM THE HOV LANE ABRUPTLY CHANGED LANES AT HIGH SPEED AND HIT ME ON THE DRIVERS SIDE. THIS WAS A BIG IMPACT AND DUE TO THIS MY CAR SWERVED TO THE RIGHT LANE AND HIT ANOTHER MOVING TRUCK ON ITS DRIVERS SIDE. THE CAR HAS BEEN TOTALED BY MY INSURANCE COMPANY. MY CONCERN IS THAT, DUE TO THE NATURE OF THE ACCIDENT AND THE IMPACT THE AIR BAGS OF THE CAR SHOULD HAVE DEPLOYED AND THEY DIDN'T. THIS I THINK IS A LAPSE IN THE SAFETY OF THE CAR AND IS A MATTER OF LIFE AND DEATH. THE ACCIDENT TOOK PLACE ON 10/17/2015 AROUND 7:30 AM ON I-85N IN THE CITY OF ATLANTA. I HAVE ATTACHED THE POLICE REPORT FOR REFERENCE. PLEASE INVESTIGATE THE SAME.

09/17/2015
Components: UNKNOWN OR OTHER,ENGINE,FUEL/PROPULSION SYSTEM
Incident Date: 08/03/2015
Crash: No
Fire: No
Vehicle Identification Number: 2T3BF4DV8CW******
Summary

THIS HAS HAPPENED ABOUT THREE TIMES. WHEN I AM STOPPING THE CAR WITH MY FOOT ON THE BRAKE THE ENGINE SUDDENLY REVS UP AND I HAVE TO REALLY EXERT PRESSURE ON THE BRAKE TO PREVENT THE CAR FROM LURCHING AHEAD. AFTER A FEW SECONDS OF BRAKING, THE ENGINE STOPS REVVING.

08/22/2015
Components: UNKNOWN OR OTHER
Incident Date: 08/22/2015
Crash: No
Fire: No
Summary

THE DRIVERS SIDE VISOR KEEPS FALLING DOWN AND BLOCKING MY VIEW WELL DRIVING. THE VISOR SEEMS TO BE DEFECTED OR POORLY MADE.

08/02/2015
Components: SERVICE BRAKES
Incident Date: 12/16/2014
Crash: No
Fire: No
Vehicle Identification Number: 2T3BF4DV7CW******
Summary

WHEN COMING TO A STOP AND MY FOOT IS ON THE BRAKES, THE CAR CONTINUES TO MOVE FORWARD. THIS HAS HAPPENED AT LEAST A DOZEN TIMES: 3 TIMES GOING DOWN A BRIDGE, TWICE ON THE INTERSTATE, AND THE REST IS WHEN I'M GOING DOWN A HILL AND PUT MY BRAKES ON TO STOP. MY DAUGHTER HAS BEEN WITH ME ON THREE OCCURANCE. I HAVE TAKEN IT TO THE DEALERSHIP TWICE AND THEY SAID THEY COULDN'T FIND ANYTHING WRONG. THIS IS A SAFETY ISSUE. SO FAR I'VE BEEN LUCKY AND NOT HIT THE REAR OF ANOTHER CAR, BUT I DON'T WANT TO TAKE A CHANCE.

06/23/2015
Components: EXTERIOR LIGHTING,ELECTRONIC STABILITY CONTROL,SERVICE BRAKES
Incident Date: 01/09/2015
Crash: Yes
Fire: Yes
Vehicle Identification Number: F2T3DF4DVIC******
Summary

WITHOUT CAUSE OR REASON, THE "BRAKE ACTUATOR" CIRCUIT MALFUNCTIONED CAUSING THE CAR TO LOSE CRUISE CONTROL, ABS, ANTI-SKID AND SPORADIC TAIL LIGHT PROBLEMS (LIGHTS WILL STAY ON OR COME ON WHEN THE CAR IS PARKED). I BROUGHT IT TO MY TOYOTA DEALER AND THEY WERE UNABLE TO IDENTIFY THE PROBLEM. THE NEXT DAY, THE ROADS WERE SNOW COVERED AND THE BRAKES LOCKED UP APPROACHING AN INTERSECTION CAUSING THE CAR TO SKID INTO ANOTHER VEHICLE. WHEN I BROUGHT THE CAR BACK TO THE DEALER, AFTER THE BODY WAS REPAIRED, THEY LOCATED THE PROBLEM AND SAID IT WOULD COST $2900 TO REPLACE. BEFORE I WAS ABLE TO HAVE THE VEHICLE REPAIRED, THE WIRING CAUGHT FIRE, PROBABLY BECAUSE THE TAILLIGHTS CAME ON BY THEMSELVES DURING THE NIGHT, AS THEY OCCASIONALLY DID (WITHOUT A KEY IN THE IGNITION). THE CAR WAS TOWED TO THE TOYOTA DEALER WHO ESTIMATES UPWARDS OF $10,000 FOR REPAIRS TO THE COMPUTER AND WIRING SYSTEM. THE TOYOTA SERVICE MANAGER RECOMMENDS WE SELL THE $19,000 CAR FOR "WHOLESALE." INSURANCE WILL NOT COVER THE DAMAGE AS IT WAS A MECHANICAL MALFUNCTION. TOYOTA CORP. IN CALIFORNIA, CONSUMER EXPERIENCES DEPARTMENT, WILL NOT GIVE ME ANY HELP AS THE CAR IS 21,000 OVER THE 36,000 MILE WARRANTY. HOW OR WHERE CAN I GET A LAWYER OR CONSUMER ADVOCATE TO HELP ME?

05/29/2015
Components: VEHICLE SPEED CONTROL,UNKNOWN OR OTHER,SERVICE BRAKES
Incident Date: 02/14/2015
Crash: No
Fire: No
Vehicle Identification Number: 2T3BF4DV3CW******
Summary

NEW RAV4 PURCHASED 2/2013;BOUGHT EXTENDED PLATNUM WARRANTY. 5 SEPARATE INCIDENTS OF SUDDEN ACCELERATION 2/14/2015-5/25/2015-HAD PASSENGER IN CAR EACH TIME.1ST- TRAVELING S I-79 WARRENDALE PA 60 MPH SPEED DROPS TO 50 MPH CAR IN FRONT HIT BRAKES TO SLOW I APPLIED MY BRAKES TO SLOW RAV4 STARTED TO ACCELERATE ENGINE STARTED TO REV LOUDLY PASSENGER SAID SHIFT TO NEUTRAL THEN I HIT BRAKE AGAIN TO SLOW. 2ND-LOCAL TRAFFIC 30 MPH APPLIED BRAKE TO SLOW INSTEAD CAR ACCELERATED PUT INTO NEUTRAL TO SLOW ENGINE REVVING. 3RD-DRIVING FROM OAKLAND-NORTH HILLS PA IN TRAFFIC 30 MPH HIT BRAKE TO SLOW FOR TRAFFIC LIGHT INSTEAD RAV ACCELERATED ENGINE REVVING LOUDLY PUT IN NEUTRAL TO STOP. 4TH-TRAVELING 20 MPH AT LOCAL PARK 3/7/15 APPROACHING STOP SIGN CAR IN FRONT APPLIED BRAKES, HIT MY BRAKES & CAR ACCELERATED PUT CAR INTO NEUTRAL ENGINE REVVING LOUDLY THEN APPLIED BRAKES TO STOP-DROVE DIRECTLY TO TOYOTA DEALERSHIP ADVISOR CHECKED FLOOR MATS STATED WERE PROPERLY PLACED. I MADE APPT AT DEALERSHIP ON 3/10. TOYOTA'S CONCLUSION-NOTHING WRONG STATED "POSSIBLE PEDAL MISAPPLICATION", SUGGESTED I BUY FLAT TOYOTA FLOOR MATS HAD WEATHERTECHS, I PURCHASED NEW DRIVER'S MAT & TOYOTA INSTALLED. 5TH-5/25/15 LEAVING GROCERY STORE 10 MPH WENT TO STOP BEFORE EXITING LOT RAV WOULD NOT STOP ENGINE LOUD THREW INTO NEUTRAL FINALLY STOPPED. 5/25/15 EMAILED CEO OF TOYOTA N AMERICA RECEIVED CALL BACK & MADE APPT FOR 5/29/15 TO HAVE RAV LOOKED OVER AGAIN AT DEALERSHIP FOR SUDDEN ACCELERATION ISSUES. RECEIVED CALL BACK ON 5/29/15 FROM NICKI @ TOYOTA EXECUTIVE OFFICE-STATED THAT TOYOTA STANDS BY THEIR MARCH 2015 ASSESSMENT THAT THERE IS NOTHING WRONG WITH MY RAV & IF I HAVE IT TOWED TO DEALERSHIP BY AAA, I WOULD BE RESPONSIBLE FOR ALL COSTS TO HAVE MY VEHICLE SERVICED AT DEALERSHIP, WOULD NOT BE COVERED UNDER ANY WARRANTIES. I HAVE BEEN DRIVING FOR 40+ YEAR & POSSIBLE PEDAL MISAPPLICATION 5 X'S IS A BUNCH OF BULL.

05/24/2015
Components: ENGINE
Incident Date: 05/22/2015
Crash: No
Fire: No
Vehicle Identification Number: 2T3DK4DV9CW******
Summary

I WAS WAITING AT A STOP LIGHT ON NORRISTOWN ROAD TO CROSS BETHLEHEM PIKE IN SPRINGHOUSE, PA AT APPROXIMATELY 5 PM ON 5/22/15. I WAS FIRST IN LINE TO CROSS THE INTERSECTION IN THE DIRECTION OF PICKING UP 309 SOUTH IN ABOUT 1/2 MILE. I HAD BEEN WAITING AT THE LIGHT FOR A MINUTE OR TWO WHEN MY CAR SURGED FORWARD. I PUT BOTH FEET ON THE BRAKE BUT I WAS MOVING INTO THE INTERSECTION NONETHELESS. THERE WAS SPARSE TRAFFIC AND IT WAS SAFE FOR ME TO TURN RIGHT ONTO BETHLETHEM PIKE. ALMOST AS SOON AS I MADE THE TURN ONTO BETHLEHEM PIKE THE SURGE DISSIPATED AND THE ENGINE PERFORMANCE RETURNED TO NORMAL. THE WHOLE INCIDENT TOOK ABOUT 30 SECONDS TO A MINUTE. IT WAS PROBABLY ILL-ADVISED, BUT I CONTINUED TO DRIVE TO MY DESTINATION, HOME. UPON REACHING HOME AND THINKING ABOUT WHAT HAD HAPPENNED I HAD THE CAR TOWED THE NEXT MORNING (YESTERDAY) TO A DEALERSHIP FOR REPAIR. THE CAR AT THIS MOMENT IS THERE AWAITING REPAIR, I HAD TO ESTIMATE THE NUMBER OF MILES ON THE ODOMETER. ON THE FIRST LEG OF MY ERRAND ON THAT DAY (FRIDAY 5/22), I DROVE NORTH ON RT 309. I NOTICED THAT AT FREEWAY SPEED THE TACHOMETER WAS IN THE NEIGHBORHOOD OF 3000 RPM. I HAD DONE A LONG TRIP WITH THIS CAR THE PREVIOUS SUNDAY, 5/17, AND AT CRUISING SPEED THE TACHOMETER WAS IN THE VICINITY OF 2100 RPM.

05/12/2015
Components: VISIBILITY/WIPER
Incident Date: 03/01/2015
Crash: No
Fire: No
Summary

THE DRIVERS SIDE SUNVISOR STARTED TO DROP DOWN AND WILL NOT STAY IN THE UP POSITION. WE (HUNBAND AND SONS) HAVE ALL HIT OUR HEADS ON THE ON THIS DANGLING SUNVISOR SEVERAL TIMES. THE FRAME OF THIS SUNVISOR IS VERY HARD AND IT ALMOST GAVE ME A HEADACHE. MY A THE DRIVES HEAD IS HIT HARD ENOUGH DURING A SUDDEN STOP THIS THING COULD KNOCK THE DRIVE OUT COLD. MY HUSBAND AND TWO SONS WHO ARE A LITTLE TALLER THAN I, THEY HAVE A DIFFICULT TIME SEEING OUT OF THE FRONT WINDSHIELD BECAUSE THE VISOR WILL NOT STAY UP OR BACK AGAINT THE WINDSHIELD. THE BROKEN BRACKETT IN THE SUNVISOR COULD CAUSE A SERIOUS ACCIDENT. I HAVE RESEARCHED SUNVISORS ON THE TOYOTA VEHICLES AND FOUND THERE HAS BEEN SEVERAL UNANSWERED COMPLAINTS ABOUT THE SUNVISORS.

05/08/2015
Components: SEAT BELTS
Incident Date: 05/08/2015
Crash: No
Fire: No
Summary

GOOD AFTERNOON SIR/MA'AM, I AM A GOVERNMENT EMPLOYEE AT DOVER AFB. THIS VEHICLE IS NOT MINE; HOWEVER, IT WAS ONE I HAD INTERACTION TODAY. AS I WALKED TO MY OWN VEHICLE I WAS SUMMONED TO A 2012-2013 TOYOTA RAV4 TO A DISTRESSED MOTHER. HER SON (APPROXIMATELY 2 YEARS OLD) HAD SOMEHOW MANAGED TO PULL THE REAR PASSENGER SEATBELT (SHOULDER PIECE) ALL THE WAY OUT TO THE LOCKING POINT, GOT IT WRAPPED AROUND HIS NECK, AND IT BEGAN CHOKING HIM. BY THE TIME I GOT THERE IT WAS SO TIGHT AND ALREADY UNBUCKLED BUT UNABLE TO BE FREED FROM HIS NECK. IT TOOK A MERE FEW SECONDS TO REALIZE IT WAS FURTHER LOCKING DESPITE HOLDING IT AND TRYING TO KEEP [XXX] STILL. I ASKED HIS MOTHER FOR A BOXCUTTER WHICH SHE HAD IN THE CENTER CONSOLE BUT WAS STILL UNABLE TO CUT IT FROM HIM MYSELF AND SHE WAS OBVIOUSLY TOO DISTRAUGHT TO DO IT OR ASSIST ME. I SENT HER FOR HELP AND ANOTHER CO-WORKER HELPED ME BY CUTTING IT AS I HELD HIM. MY QUESTIONS IS THIS... AFTER DOING A LITTLE RESEARCH ON THE SUBJECT AND PEOPLE BEING WELL VERSED IN WAYS TO PREVENT. THIS WAS A VERY PREVENTATIVE MOTHER ALREADY, NOT SURE THERE WAS MUCH ELSE SHE COULD DO AND SIMPLY HAVING A BOX CUTTER IN THE CAR SEEM LUDICROUS. HAS THERE BEEN ANY THOUGHT ON MAKING A BUTTON FOR PARENTS TO PUSH TO MANUALLY UNLOCK THESE BELTS TO PREVENT THIS? THERE SHOULD BE A MANUAL RELEASE AND I JUST DO NOT KNOW THAT I HAVE EVER SEEN ONE. I AM TRYING TO DO PATIENT TEACHING AT MY POSITION AS WELL. ANY HELP WOULD BE GREATLY APPRECIATED TO PREVENT A TRAGEDY FROM OCCURRING. LUCKILY MY EXPERIENCE TURNED OUT HAPPY BUT IT WAS DEFINITELY FRIGHTENING. V/R [XXX] VIN UNAVAILABLE INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6).?*JB

05/04/2015
Components: ENGINE
Incident Date: 02/26/2015
Crash: Yes
Fire: No
Vehicle Identification Number: 2T3DK4DV2CW******
Summary

ON FEB 26, 2015 I TURNED LEFT INTO MY BANK GOING MAYBE 5 MPH. THEN I TURN LEFT AGAIN INTO A PARKING SPOT. I PUT ON MY BRAKE TO STOP AND THE ENGINE STARTED ROARING AND PUSHING THE BRAKE WITH BOTH FEET THE CAR WOULD NOT STOP. GOING ABOUT 7 TO 10 FEET UP CURB AND BUMPING INTO A FLOWER BARREL PLANTER. AS SOON AS IT HIT SOMETHING THE CAR DISENGAGED AND I WAS ABLE TO STOP CAR AND PUT IN REVERSE. LOWER FRONT END DAMAGE OCCURRED. IT HAPPEN ONE OTHER TIME LAST AUGUST 2014. I WAS PULLING INTO A GAS STATION AND THE SAME THING. ENGINE ROARING AND WOULDN'T STOP WITH BOTH FEET PUSHING HARD ON THE BRAKE. THE CAR STOPPED WHEN IT BUMPED INTO THE STEP UP THAT THE GAS PUMPS WERE ON ALLOWING ME TO BACK UP AND DRIVE AGAIN. NO DAMAGE OCCURRED. *TR

05/04/2015
Components: ELECTRICAL SYSTEM
Incident Date: 04/15/2015
Crash: No
Fire: No
Vehicle Identification Number: 2T3DF4DV8CW******
Summary

TL* THE CONTACT OWNS A 2012 TOYOTA RAV4. THE CONTACT STATED THAT THE AVS WARNING LIGHT REMAINED ILLUMINATED. THE FAILURE RECURRED ONCE. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE VIN WAS NOT INCLUDED IN NHTSA CAMPAIGN NUMBER: 14V054000 (ELECTRONIC STABILITY CONTROL, SERVICE BRAKES, HYDRAULIC). THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS 19,000.

04/21/2015
Components: SERVICE BRAKES, HYDRAULIC,ELECTRONIC STABILITY CONTROL
Incident Date: 02/12/2014
Crash: No
Fire: No
Vehicle Identification Number: 2T3BF4DV2CW******
Summary

TL* THE CONTACT OWNS A 2012 TOYOTA RAV4. THE CONTACT STATED THAT NHTSA CAMPAIGN NUMBER: 14V054000 (ELECTRONIC STABILITY CONTROL, SERVICE BRAKES, HYDRAULIC) EXCEEDED A REASONABLE AMOUNT OF TIME FOR REPAIR. THE DEALER STATED THAT THE PARTS NEEDED WERE NOT AVAILABLE. THE MANUFACTURER WAS NOT MADE AWARE OF THE DELAY. THE VEHICLE WAS NOT REPAIRED. THE CONTACT HAD NOT EXPERIENCED THE FAILURE. UPDATED 6/8/15*CN THE CONSUMER STATED THE VEHICLE WAS FINALLY REPAIRED. UPDATED 06/17/15. *JB

03/09/2015
Components: SEAT BELTS
Incident Date: 11/21/2014
Crash: No
Fire: No
Vehicle Identification Number: 2T3DK4DV1CW******
Summary

TL*THE CONTACT OWNS A 2012 TOYOTA RAV-4. THE CONTACT STATED THAT THE REAR PASSENGER SIDE SEATBELT FAILED TO RETRACT AND UNLATCH PREVENTING HER FROM REMOVING THE CHILD PASSENGER SEATBELT. THE CONTACT MADE NUMEROUS ATTEMPTS TO RELEASE THE CHILD FROM THE BELT AND WAS UNABLE TOO. AS A RESULT OF THE FAILURE, THE SEATBELT HAD TO BE CUT CAUSING SCRATCHES AND BURNS TO THE PASSENGER SINCE THE SEATBELT WOULD NOT LOOSEN. THE VEHICLE WAS TAKEN TO AN AUTHORIZED DEALER FOR FURTHER INSPECTION AND DIAGNOSIS. THE CONTACT WAS WAITING FOR A RESPONSE FROM THE MANUFACTURER TO FURTHER INSPECT THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 23,409.

02/23/2015
Components: AIR BAGS
Incident Date: 09/04/2014
Crash: Yes
Fire: No
Vehicle Identification Number: 2T3YF4DV5CW******
Summary

DRIVING ON ROAD, HEADED TOWARDS HIGHWAY. LIGHT WAS GREEN AND I CONTINUED TO FORWARD TO GET ONTO HIGHWAY. A DRIVER A COUPLE CARS AHEAD STOPPED SUDDENLY BEFORE ENTERING ONRAMP TO HIGHWAY AND I SLAMMED INTO THE BACK END OF THE TRUCK IN FRONT OF ME. THE TRUCK WAS JACKED UP SOME AND I HIT A STEEL BUMPER, WITH A TRAILER HITCH. MY CAR WAS NOT DRIVABLE, FRONT RIGHT SIDE RECEIVED MOST OF THE DAMAGE, BUT MY CAR WAS DETERMINED TOTALED AS IT HAD MORE THAN $14,000 DAMAGE. THE ENGINE WASN'T DAMAGED, THE WINDSHIELD FLUID WAS STILL IN THE CONTAINER, THE BATTERY WASN'T DAMAGED, YET THE CAR WAS TOTALED. THE DRIVER OF THE OTHER CAR TOOK OFF AFTER I HIT HIM. IN THE QUESTION ABOVE, I CHECKED THE AFFECTED PARTS AS THE AIRBAGS, BECAUSE THAT'S WHERE MY CONCERN IS. THE AIRBAGS DIDN'T DEPLOY AND I RECEIVED WHIPLASH WITH A TORN LIGAMENT IN MY NECK. I HAVE ADDITIONAL INJURIES ON MY KNEE, AS MY KNEE SLAMMED INTO SOMETHING, STEERING WHEEL, BOTTOM OF DASHBOARD OR SOMETHING. ALL ARE CONSIDERED MINOR INJURIES, AS I WALKED AWAY. BUT I'M STILL CURRENTLY IN PAIN, WITH REGULAR HEADACHES. DON'T UNDERSTAND WHY THERE COULD BE SO MUCH DAMAGE ON MY CAR TO TOTAL IT AND YET THE AIRBAGS DIDN'T INFLATE. THE COLLISION SHOP WAS UNSURE AS WELL. *TR

02/11/2015
Components: VEHICLE SPEED CONTROL
Incident Date: 01/28/2015
Crash: Yes
Fire: No
Vehicle Identification Number: 2T3BF4DV0CW******
Summary

TL* THE CONTACT OWNED A 2012 TOYOTA RAV4. WHILE DRIVING AT APPROXIMATELY 20 MPH, THE VEHICLE SUDDENLY EXPERIENCED UNINTENDED ACCELERATION CAUSING THE DRIVER TO LOSE CONTROL AND CRASH INTO A TRAFFIC LIGHT POLE. DURING THE CRASH, THE VEHICLE SHOOK AND WOBBLED FROM SIDE TO SIDE AND COULD NOT BE STOPPED WHEN DEPRESSING THE BRAKE PEDAL. THE DRIVER SUSTAINED A FRACTURED RIB AND UPPER TORSO CONTUSIONS. A POLICE REPORT WAS FILED. THE VEHICLE WAS DESTROYED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 16,500.

02/10/2015
Components: VISIBILITY/WIPER
Incident Date: 01/29/2015
Crash: No
Fire: No
Vehicle Identification Number: 2T3BF4DV9CW******
Summary

WARMING UP THE CAR IN THE AM BECAUSE OF ICE ON THE WINDSHIELD THE WINDSHIELD CRACKED ON THE DRIVER SIDE ABOUT 2" FROM THE BOTTOM TRAVELED ACROSS TO PASSENGER SIDE AND BACK DOWN. *TR

02/01/2015
Components: POWER TRAIN,ELECTRICAL SYSTEM,ENGINE
Incident Date: 01/30/2015
Crash: No
Fire: No
Vehicle Identification Number: 2T3ZF4DV4CW******
Summary

THIS PROBLEM HAS TO DO WITH THE RAV4 GEAR SHIFTER STICKING AND/OR DEFORMED. THE PROBLEM IS ADDRESSED FOR YEARS 2013-2015 IN TOYOTA TSB 0145-14; HOWEVER, THE PROBLEM ALSO EXISTS IN THE 2012 MODEL. THE 2012 RAV4 CAN HAVE A STICKING OR DEFORMED GEAR SHIFTER. THIS COULD BE CAUSED BY COFFEE HAVING BEEN SPILLED INTO THE AREA. *TR

01/05/2015
Components: POWER TRAIN
Incident Date: 01/01/2015
Crash: Yes
Fire: No
Summary

2012 TOYOTA RAV-4. CONSUMER STATED CAR WAS ON AN INCLINE AND ROLLED BACKWARDS AND HIT ANOTHER VEHICLE. *TA

12/30/2014
Components: ELECTRICAL SYSTEM,VEHICLE SPEED CONTROL,SERVICE BRAKES
Incident Date: 12/18/2014
Crash: Yes
Fire: No
Vehicle Identification Number: 2T3ZF4DV2CW******
Summary

ON THURSDAY 18 DECEMBER, MY WIFE AND I LEFT SPRINGFIELD, MISSOURI TO DALLAS, TEXAS TO VISIT OUR FAMILY FOR THE CHRISTMAS HOLIDAY. WE WERE DRIVING OUR RECENTLY PURCHASED 2012 RAV4 WITH APPROXIMATELY 33,000 MILES WHICH WE PURCHASED IN LATE SEPTEMBER 2014. WE STOPPED SEVERAL TIMES DURING OUR TRIP TO REFUEL AND ALLOW MY WIFE, WHO IS 6 MONTH PREGNANT, A CHANCE TO STRETCH HER LEGS. FOR MUCH OF THE TRIP, I USED CRUISE CONTROL WHEN POSSIBLE AT VARYING SPEEDS FROM 65 MPH (IN MISSOURI) TO 75 MPH (IN PARTS OF OKLAHOMA). AT APPROXIMATELY 4:30 PM, WHILE DRIVING THROUGH TUSHKA, OKLAHOMA WE APPROACHED A STOPLIGHT WHERE THE SPEED LIMIT DROPPED FROM 65 TO 45 MPH. THE LIGHT WAS RED, A SEMI WAS STOPPED AT THE LIGHT, AND I ATTEMPTED TO APPLY THE CAR'S BRAKES. AS I DID SO, THE CAR FELT AS IF IT WAS FIGHTING MY ATTEMPTS TO STOP IT. I HAD TO KEEP BOTH HANDS ON THE WHEEL, AND I DO NOT KNOW IF THE CRUISE CONTROL DISENGAGED. AS I APPROACHED THE SEMI, I PRESSED HARDER ON THE BRAKES IN ORDER TO STOP MY VEHICLE. FINALLY WITH LESS THAN A CAR LENGTH, MY CAR CAME TO A FULL STOP. WITH MY FOOT STILL PRESSED FIRMLY ON THE BRAKES, BOTH MY WIFE AND I HEARD THE CAR BEGIN TO MAKE A HIGH-PITCHED NOISE. I IMMEDIATELY PUT THE CAR INTO 'PARK,' AT WHICH POINT THE ENGINE BEGAN TO REV AND I SAW THAT THE RPM GAUGE ON THE CAR ROSE TO 7-8,000 RPM. AT THIS POINT, I TURNED THE CAR OFF AT THE IGNITION SWITCH. MY INTENT WAS TO RE-START THE CAR AND SAFELY PULL OVER AFTER WE PROCEEDED THROUGH THE INTERSECTION. HOWEVER, AT THIS POINT THE LIGHT TURNED GREEN AND, AS I RESTARTED THE CAR, WE WERE HIT FROM BEHIND BY ANOTHER VEHICLE. ON FRIDAY, THE 19TH, I TOOK MY VEHICLE TO TOYOTA OF LEWISVILLE (TX) WHERE THEY PROVED UNABLE TO DIAGNOSE THE PROBLEM. I WAS CONTACTED BY A REPRESENTATIVE ON 12/29/2014 WHO INFORMED ME THAT NOTHING WOULD BE DONE UNLESS THE EVENT "REPLICATED" OR SOMEONE HAD BEEN INJURED. *JS

12/24/2014
Components: STEERING,POWER TRAIN,ENGINE
Incident Date: 10/06/2014
Crash: No
Fire: No
Vehicle Identification Number: 2T3YL4DV6CW******
Summary

I WAS DRIVING IN THE PARKING GARAGE AT WORK AND THE YELLOW EXCLAMATION LIGHT APPEARED ON THE DASH WITH A MESSAGE THAT SAYS "CHECK EV SYSTEM. HAVE YOU VEHICLE CHECKED BY A DEALERSHIP IMMEDIATELY." I WAS ABLE TO STOP AND THE CAR STARTED AFTER SEVERAL ATTEMPTS. THE DEALERSHIP REPLACED THE ECU. *TR

12/20/2014
Components: FUEL/PROPULSION SYSTEM
Incident Date: 11/22/2014
Crash: No
Fire: No
Summary

WHILE DRIVING 35 ON A LOCAL ROAD, THE VEHICLE LOST ALL POWER TO THE PROPULSION SYSTEM. POWER STEERING AND BRAKES WORKED AS I WAS LUCKY TO BE ABLE TO COAST SAFELY TO A TURNOUT. THE VEHICLE WARNING LIGHT SAYING "CHECK EV SYSTEM, HAVE DEALER CHECK IMMEDIATELY" WAS ILLUMINATED ON THE INFORMATION DISPLAY. THIS IS A COMMON PROBLEM FOR THE RAV4 EV AS THE TOYOTA AND TESLA PARTS HAVE TROUBLE MAINTAINING COMMUNICATION WITH EACH OTHER WITHIN A PART CALLED THE GATEWAY ECM. MY CAR WAS SERVICED BY THE DEALER AFTER THIS INCIDENT, WHERE THEY UPDATED THE FIRMWARE LOADED ON THE GATEWAY ECM.

11/22/2014
Components: ENGINE AND ENGINE COOLING,EQUIPMENT
Incident Date: 06/01/2013
Crash: No
Fire: No
Vehicle Identification Number: 2T3BF4DV2CW******
Summary

WITHIN 6 MONTHS OF PURCHASE OF NEW TOYOTA RAV4 VEHICLE, WE HAD ONSET OF ACID SMELL WHENEVER AIR-CONDITIONER TURNED ON. AFTER ABOUT 3 MINUTES, THE ODOR DISSIPATES, AND AIR-CONDITIONER FUNCTIONS ADEQUATELY. THERE IS NO ODOR WHEN HEAT IS TURNED ON. WE HAD NO TIME TO DEAL WITH IT FOR SEVERAL MONTHS, BUT ABOUT A YEAR AFTER PURCHASE WE WENT TO TOYOTA DEALER (WHERE WE BOUGHT THE CAR) TO COMPLAIN ABOUT THE ODOR. THEY CHANGED THE AIR-CONDITIONER FILTER, BUT STILL THE ODOR PERSISTS. ONLY THE DEALER HAS WORKED ON OUR CAR. IS THE ACID VAPOR HARMFUL TO THE OCCUPANTS OF OUR CAR? WHY DOESN'T IT GO AWAY? THE DEALER DOESN'T KNOW HOW TO FIX IT...WHAT SHOULD WE DO? IT HAS NOW BEEN GOING ON FOR ABOUT 1.5 YEARS! *TR

11/10/2014
Components: VEHICLE SPEED CONTROL
Incident Date: 06/26/2012
Crash: No
Fire: No
Vehicle Identification Number: 2T3BF4DV9CW******
Summary

TL* THE CONTACT OWNS A 2012 TOYOTA RAV-4. THE CONTACT STATED THAT WHILE STOPPED, THE VEHICLE ACCELERATED WITHOUT WARNING. THE VEHICLE WAS TAKEN TO A DEALER. THE TECHNICIAN WAS UNABLE TO DETERMINE THE FAILURE. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS 8,000.

11/05/2014
Components: VISIBILITY,STRUCTURE,EQUIPMENT
Incident Date: 10/01/2012
Crash: No
Fire: No
Summary

DRIVER DOOR AN D WINDOW AND COORDINATED LOCK ARE OUT OF SYNC: DRIVE ABOUT 1 MILE AND LOCK CLOSES LIKE SOUND OF BULLET. HAD BEGUN ABOUT 6 MOS. FOLLOWING PURCHASE (AUG, 2012). TAKING TO DEALER TOMORROW & LEAVING CAR UNTIL PROPERLY REPAIRED! THIS IS A TOYOTA RAV4 (2012), PURCHASED NEW. *TR

10/31/2014
Components: VEHICLE SPEED CONTROL
Incident Date: 01/06/2014
Crash: No
Fire: No
Vehicle Identification Number: 2T3BF4DVXCW******
Summary

TL* THE CONTACT OWNS A 2012 TOYOTA RAV4. THE CONTACT INDICATED THAT WHILE TRAVELING AT VARIOUS SPEEDS, THE VEHICLE SUDDENLY ACCELERATED WITHOUT WARNING. AS A RESULT, THE CONTACT HAD TO APPLY FORCE TO THE BRAKE PEDAL IN ORDER TO SLOW THE VEHICLE DOWN. THE FAILURE WAS PROGRESSING. THE SAFETY CONCERN WAS REPORTED TO AN AUTHORIZED DEALER AND THE MANUFACTURER, AND NEITHER WERE ABLE TO REPLICATE OR DIAGNOSE THE FAILURE. THE VEHICLE WAS NOT REPAIRED. THE APPROXIMATE FAILURE MILEAGE WAS NOT AVAILABLE. UPDATED 12/9/14*CN

10/30/2014
Components: SEAT BELTS
Incident Date: 09/25/2014
Crash: No
Fire: No
Vehicle Identification Number: 2T3ZF4DV4CW******
Summary

TL* THE CONTACT OWNS A 2012 TOYOTA RAV-4. THE CONTACT STATED THAT WHEN A CHILD SAFETY SEAT WAS PLACED IN THE REAR DRIVER SIDE OF THE VEHICLE, THE REAR MIDDLE SEAT BELT BUCKLE WOULD BE COVERED ABNORMALLY AND COULD NOT BE UTILIZED BY THE REAR MIDDLE PASSENGER. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS 25,000.

10/29/2014
Components: STRUCTURE,VEHICLE SPEED CONTROL
Incident Date: 10/01/2014
Crash: Yes
Fire: No
Vehicle Identification Number: 2T3ZF4DV1CW******
Summary

I WAS PULLING INTO A PARKING PLACE AT OUR CHURCH. WHEN I TURNED INTO THE PARKING PLACE THE CAR TOOK OFF AND IT JUMPED AN 8 INCH CURBING AND RAN INTO THE PARISH CENTER WALL. IT TRIED TO CLIMB THE WALL. I PUSH THE ACCELERATOR TO TURN INTO THE PARKING SPACE AND THE CAR TOOK OFF! IT WAS NOT DRIVER ERROR! *TR

10/14/2014
Components: AIR BAGS
Incident Date: 10/09/2014
Crash: Yes
Fire: No
Vehicle Identification Number: 2T3ZF4DV8CW******
Summary

MY TOYOTA RAV4 WAS INVOLVED IN AN ACCIDENT WHERE IT WAS STRUCK ON THE PASSENGER DOOR CAUSING MY CAR TO ROLL ON ITS SIDE, DEPLOYING THE CURTAIN AIRBAGS BUT THE SIDE AIRBAGS WERE NEVER DEPLOYED CAUSING ADDITIONAL INJURIES TO THE OCCUPANTS. *TR

10/07/2014
Components: POWER TRAIN,ENGINE
Incident Date: 07/08/2014
Crash: Yes
Fire: No
Vehicle Identification Number: 2T3ZF4DV6CW******
Summary

ENGINE, IN IDLE AND IN GEAR, SUDDENLY SURGED. IT PROPELLED THE CAR FORWARD IN DRIVEWAY AND STRUCK A CAR ABOUT 1 FOOT-18 INCHES IN FRONT OF IT, DAMAGING FRONT BUMPER OF OUR CAR AND REAR BUMPER OF OTHER CAR. DAMAGE TO OUR CAR WAS QUOTED AT $878 AND SECOND CAR (OUR GRANDDAUGHTER'S) WAS LESS. REPORTED TO TOYOTA. THEY SENT ANALYST TO CHECK "BLACK BOX" AND REPORTED TO ME ACCELERATOR PEDAL AND BRAKES WERE OK. NOT CAR'S FAULT. I HAVE EXPERIENCED THIS SURGE MANY TIMES SINCE LEASING THE CAR 30 MONTHS AGO BUT NO ACCIDENTS. EACH TIME I REPORTED IT TO DEALER. SERVICE MAN SAID HE FOUND NOTHING WRONG. *TR

10/01/2014
Components: ENGINE
Incident Date: 07/01/2014
Crash: No
Fire: No
Vehicle Identification Number: 2T3DK4DVXCW******
Summary

WHILE ATTEMPTING TO STOP FOR STOP SIGNS OR TRAFFIC LIGHTS, THE ENGINE STARTED REVVING AT A HIGH RPM. IT REQUIRED SHIFTING OUT OF DRIVE INTO NEUTRAL TO KEEP THE CAR FROM ACCELERATING FORWARD. OCCURRED ABOUT 5 TIMES OVER A TWO MONTH PERIOD. *TR

09/15/2014
Components: ELECTRICAL SYSTEM,ENGINE
Incident Date: 08/06/2014
Crash: No
Fire: No
Vehicle Identification Number: 2T3DK4DV1CW******
Summary

WHILE FOOT WAS ONE THE BRAKE AND VEHICLE WAS STOPPED THE ENGINE ACCELERATED BY ITSELF. THE CAR LURCHED FORWARD I SLAPPED THE SHIFTER INTO NEUTRAL AND SHUT THE VEHICLE OFF.THIS HAS HAPPENED TWO OTHER TIMES SINCE. I TOOK THE VEHICLE TO THE TOYOTA DEALER THE LAST TIME THIS OCCURRED 9/13/14 THEY PUT IT ON THE COMPUTER AND COULD NOT DETECT ANY FAULTS.I GOOGLED THIS CONDITION AND FOUND SIMILAR COMPLAINTS ONLINE.NOTE EACH TIME THIS HAS OCCURRED PRIOR TO THE ACCELERATION THE ANTI SKID LIGHT HAS COME ON AS I WAS APPLYING THE BRAKE. *TR

09/11/2014
Components: POWER TRAIN,FUEL/PROPULSION SYSTEM
Incident Date: 09/06/2014
Crash: No
Fire: No
Vehicle Identification Number: 2T3BF4DV7CW******
Summary

ON SEPTEMBER 6, 2014 AT 4:20PM WHILE PULLING FORWARD INTO A PARKING SPACE THE CAR HAD AN UNINTENDED ACCELERATION. THIS IS THE THIRD TIME WITH THE EXACT SAME CIRCUMSTANCES. I PULLED FORWARD INTO A PARKING SPACE AND STOPPED. I PLACED THE CAR INTO REVERSE WITH MY FOOT ON THE BRAKE TO RE-ADJUST THE POSITION OF THE VEHICLE IN THE SPACE. BACKED OUT WITHOUT APPLYING FOOT TO ACCELERATOR. I APPLIED THE BRAKED WHEN CAR WAS OUT OF THE SPACE. WITH FOOT ON BRAKE THEN SHIFTED INTO DRIVE AND THE CAR IMMEDIATELY ACCELERATED TO 4,000 RPMS. WITH MY FOOT FIRMLY ON THE BRAKE THE CAR CONTINUED AT 4,000 RPMS FOR THREE SECONDS THEN DROPPED THE RPMS TO 1100. THE WEATHER WAS CLEAR, 84 DEGREES, 77% HUMIDITY, DRY PAVEMENT, NO ALL WEATHER FLOOR MATS. THE CAR HAD RECENTLY HAD AN ECU PROGRAMMING UPDATE AT 17,000 MILES, WHEN AT TOYOTA FOR AN OIL CHANGE. THE PROBLEM STARTED IMMEDIATELY AFTER THE PROGRAMMING UPDATE. I HAVE HAD THE VEHICLE BACK TWICE AND TOYOTA CAN NOT FIND THE ISSUE. *TR

08/20/2014
Components: POWER TRAIN,ELECTRICAL SYSTEM
Incident Date: 01/13/2014
Crash: No
Fire: No
Summary

SINCE JANUARY 13, I HAVE HAD MY BATTERY DIE ON ME 4 TIMES (INCLUDING THE FIRST TIME) - TWICE IN JANUARY AND THE OTHERS A FEW MONTHS IN BETWEEN. IT NEVER SAT FOR MORE THAN A FEW DAYS. BRAND NEW CAR END OF NOVEMBER 2012, SO IT WAS ONLY A YEAR OLD. I THINK THERE MAY BE SOME DISCREPANCY BETWEEN THE BATTERY AND WHERE YOU CAN PLUG IN YOUR IPOD FOR MUSIC... THAT'S THE ONLY THING THAT WAS 'LEFT ON'/PLUGGED IN (I CHECKED EVERY TIME). THE TOYOTA GUY SAID THAT SHOULDN'T BE ISSUE, BUT NOTHING ELSE MAKES SENSE. I EVEN WENT TO A BATTERY SPECIALIST GUY AND HE SAID SOMETHING WAS JUST SLOWLY DRAINING AND A GOOD CHARGE OVERNIGHT WOULD DO THE TRICK. *TR

08/06/2014
Components: VEHICLE SPEED CONTROL
Incident Date: 03/01/2013
Crash: No
Fire: No
Vehicle Identification Number: 2T3ZF4DV8CW******
Summary

TL* THE CONTACT OWNS A 2012 TOYOTA RAV4. WHILE DRIVING VARIOUS SPEEDS OR WHILE IDLING AT A TRAFFIC LIGHT, THE VEHICLE WOULD SURGE FORWARD INDEPENDENTLY. THE DEALER WAS UNABLE TO DIAGNOSE THE CAUSE OF THE FAILURE. THE MANUFACTURER WAS NOTIFIED. THE FAILURE MILEAGE WAS 4,000. UPDATED 10/22/14*CN

07/30/2014
Components: ELECTRICAL SYSTEM,ENGINE
Incident Date: 11/13/2012
Crash: No
Fire: No
Vehicle Identification Number: 2T3YK4DV2CW******
Summary

THIS INCIDENT OCCURRED ON A TUES NITE IN NOV2012 AT 930EST. I HAD BEEN PLAYING BRIDGE AT A CLUB HOUSE . I ATTEMPTED TO START CAR(THIS IS A KEYLESS IGNITION SYSTEM)BY NORMAL PROCEDURE. PRESS BRAKE, THEN PRESS START BUTTON.NOTHING HAPPENED!I WAITED A FEW SECONDS, TRIED AGAIN,NO JOY. I GOT OUT TO MAYBE HITCH A RIDE, BUT ALL OTHERS HAD LEFT. I OPENED AND CLOSED ALL DOORS PLUS THETAILGATE. I GOT BACK IN AT THE CAR STARTED OK. ABOUT 5 MONTHS LATER AFTER ATTENDING A PIZZA PARTY AT WALMART PARKING LOT 3PM HOT DAY, THE PROBLEM RECURRED. I SLAMMED ALL DOORS AGAIN AND THE CAR STARTED.I DON'T KNOW IF SLAMMING DOORS IS ELECTRICALLY INVOLVED, MAYBE A TIME DELAY IS THE ANSWER.THE NEXT TIME WAS ON JULY 18 2013. IHAD BEEN PLAYING BRIDGE AT THE CLUBHOUSE AT 1PM, I FINISHED AT4PM (ANOTHER HOT DAY) THE CAR WOULD NOT START I NOTICED THEWINDOWS WOULD NOT WORK, IN FACTNOTHING ELECTRICAL WOULD WORK. ICALLED MY ROAD SERVICE AND THEY VERIFIED BAT WAS LOW, THEY CHARGED FOR JUST A FEW MINUTES AND CAR STARTED.I DROVE IMMEDIATELY TO THE LOCAL TOYOTA DEALER. THEY COULD NOT MAKE THE PROBLEM REAPPEAR.THEY KEPT THE CAR OVERNITE AND SUPPOSEDLY WENT OVERTHE CIRCUITS.BY THE WAY THE MILEAGE ON THE CAR WAS 3947 MILES AND CAR WAS 14 MONTHS OLD!THEY TOLD ME TO HAVE IT TOWED TO THEM THE NEXT TIME BUT THAT'S NO ALWAYS CONVENIENT. MY 2 YR WARRANTY EXPIRED IN MAY OF 2014 AND I HAVE HAD 2 ADDITIONAL OCCURRENCES ,ONE IN JUNE 2014 AND ONEIN JULY2014. IM AFRAID TO GO ON ANY TRPS OUT OF TOWN FOR FEAR IT WILL HAPPEN AGAIN. I WOULD LIKE FOR TOYOTA TO FURNISH ME A SCHEMATIC OFTHE CIRCUITRY INVOLVED OR PROVIDE A BYPASS SWITCH SO THAT THE RF CIRCUITRY CAN BE DISABLED AND THE CAR COULD BE STARTED LIKE A NORMAL CAR! BY THE WAY,THIS FAILURE HAS OCCURRED 6 TIMES,4 TIMES WHILE IN WARRANTY! *TR

06/12/2014
Components: SERVICE BRAKES
Incident Date: 01/10/2013
Crash: Yes
Fire: No
Vehicle Identification Number: 2T3BF4DV6CW******
Summary

TL* THE CONTACT OWNS A 2012 TOYOTA RAV 4. THE CONTACT STATED THAT WHILE TRAVELING 40 MPH, THE CONTACT ATTEMPTED TO ENGAGE THE BRAKES BUT THE VEHICLE FAILED TO STOP. AS A RESULT OF THE FAILURE, THE CONTACT CRASHED INTO ANOTHER VEHICLE. A POLICE REPORT WAS FILED AND NO INJURIES WERE REPORTED. THE VEHICLE WAS TOWED. THERE WERE REPAIRS COMPLETED ON THE VEHICLE THAT WERE NOT RELATED TO THE BRAKES. THE MANUFACTURE WAS NOT CONTACTED. THE FAILURE MILEAGE WAS 200 AND THE CURRENT MILEAGE WAS 5,000. THE VIN WAS NOT PROVIDED. UPDATED 01/15/15*LJ

06/07/2014
Components: ELECTRICAL SYSTEM,EQUIPMENT ADAPTIVE/MOBILITY
Incident Date: 06/01/2012
Crash: No
Fire: No
Vehicle Identification Number: JTMBK4DV9C5******
Summary

TRYING TO USE THE 'HANDS FREE' FEATURE OF THE BLUETOOTH FEATURE IN THE RAV4 TOYOTA, I RAN INTO A CURB TRYING TO FIND A TELEPHONE NUMBER IN THE PHONE BOOK. I HAD TO PURCHASE A NEW TIRE FOR OVER $200. AND I JUST HAD THE CAR FOR APPROX 2 OR 3 DAYS. I CAN'T BELIEVE TOYOTA WOULD EVEN HAVE A BLUETOOTH FEATURE THAT REQUIRES YOU TO USE THE ROTARY TUNER TO FIND A TELEPHONE NUMBER. THE SALESPERSON TOLD ME TO GET A SMART PHONE AND IT MAY HELP, BUT IT DID NOT. THE BLUETOOTH IN MY RAV4 IS ALMOST USELESS! WHO WOULD DESIGN OR PUT INTO A CAR A FEATURE THAT WOULD ALMOST INSURE ACCIDENTS IF USED AS DESIGNED? I THOUGHT I WAS GETTING A BLUETOOTH THAT WOULD ALLOW VOICE COMMANDS. AS IT IS, I CAN ONLY USE VOICE COMMANDS USING MY PHONE AND ONLY TALK USING BLUETOOTH. -- SOME HANDS FREE FEATURE!!! MY 1999 CAMRY HAD A BETTER INTERFACE WITH MY FLIP PHONE THAN MY 2012 RAV4. I FEEL THE FEATURE WAS MIS-REPRESENTED. I HAVE SPENT THE LAST TWO YEARS TRYING TO GET MY SAMSUNG GALAXY S3 TO WORK WITH THE RAV4 BLUETOOTH. IT IS USELESS. I THINK TOYOTA SHOULD UPDATE THE SOFTWARE OR WHATEVER IS NEEDED IN MY RADIO TO GET THE HANDS-FREE FEATURE MORE USABLE. *TR

06/04/2014
Components: SERVICE BRAKES
Incident Date: 06/03/2014
Crash: No
Fire: No
Vehicle Identification Number: 2T3DF4DV7CW******
Summary

TL* THE CONTACT OWNS A 2012 TOYOTA RAV4. THE CONTACT STATED THAT HER BRAKES WOULD NOT ENGAGE WHEN ATTEMPTING TO STOP THE VEHICLE. THE VEHICLE WAS TAKEN TO THE DEALER WHERE THE TECHNICIAN WAS UNABLE TO DETERMINE THE CAUSE OF FAILURE. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS 51,580. THE CURRENT MILEAGE WAS 51,613.

06/02/2014
Components: SERVICE BRAKES
Incident Date: 06/29/2013
Crash: No
Fire: No
Vehicle Identification Number: 2T3DK4DVXCW******
Summary

SLOWING DOWN AT A STOP SIGN THE BRAKES PEDAL BECAME VERY SOFT AND THE ENGINE STARTED REVVING UP AND THE VEHICLE MOVED FORWARD WHILE I WAS PRESSING ON THE BRAKE. THIS HAS HAPPENED THREE TIMES SINCE JANUARY AND IT'S VERY SCARY. I'VE MADE AN APPOINTMENT WITH TOYOTA FOR TOMORROW 6/3. *TR

05/28/2014
Components: AIR BAGS
Incident Date: 12/02/2012
Crash: Yes
Fire: No
Vehicle Identification Number: 2T3ZF4DV4CW******
Summary

I HAD A SEIZURE WHILE DRIVING DOWN A ROAD, STOPPED BY A PALM TREE. IT HIT THE CAR ON THE RIGHT FRONT. UNFORTUNATELY, THE AIR BAG DID NOT DEPLOY, PERHAPS FOR GOING TO SLOW OR NOT. I WILL SAY THAT THE PALM TREE STOPPED THE CAR. I WAS MOVING FORWARD, AND THE VEHICLE WAS STOPPED BY THE TREE. I FRACTURED MY SHOULDER. I DISLOCATED MY SHOULDER, AND BRUISED SEVERAL RIBS. I WAS TRANSPORTED TO THE HOSPITAL IN AN AMBULANCE. I WAS IN A HOSPITAL FOR FIVE DAYS, SURGERY TOOK PLACE THERE. I WAS UNABLE TO WORK FOR TWO AND A HALF MONTHS. *TR

05/03/2014
Components: STEERING,ELECTRICAL SYSTEM
Incident Date: 04/23/2014
Crash: No
Fire: No
Vehicle Identification Number: 2T3JF4DV2CW******
Summary

AT FIRST 3 WARNING LIGHTS WERE ON WHERE I WAS DRIVING AT SPEED AROUND 10MPH: CHECK, 4WD, TRAC OFF. THEN SUDDENLY I COULD NOT TURN THE STEERING WHEEL EASILY, AND I REALIZED I WAS LOOSING CONTROL OF THE VEHICLE. I MADE A DECISION TO MOVE OUT OF THE BUSY ROAD AND TURN INTO A SMALL STREET. THIS I DID, BUT ONLY WAS ABLE TO STOP THE CAR ON THE OTHER SIDE OF THE STREET. AS THERE WERE NO CAR DRIVING ON THE STREET, I DID NOT CRASH MY CAR. AFTER THE CAR WAS STOPPED, I NOTICED THAT AN ADDITIONAL WARNING WAS ON: ELECTRIC POWERING STEERING SYSTEM WARNING LIGHT. THE CAR WAS TOWED TO TOYOTA DEALERSHIP. *TR

04/16/2014
Components: POWER TRAIN
Incident Date: 04/12/2014
Crash: No
Fire: No
Vehicle Identification Number: 2T3BF4DV4CW******
Summary

CAR CAN BE TURNED OFF WHILE CAR IS IN DRIVE. WHEN FOOT IS TAKEN OFF BRAKE THE CAR CAN ROLL AS IF IN NEUTRAL. *TT

03/29/2014
Components: SERVICE BRAKES, HYDRAULIC
Incident Date: 12/16/2013
Crash: Yes
Fire: No
Vehicle Identification Number: 2T3BK4DV4CW******
Summary

I CAN NOT GIVE THE INFO. THAT YOU ARE ASKING ME ABOUT THE DAMAGE OF MY VEHICLE IN THE ABOVE QUESTION ,BECAUSE IT KEEPS DELETING MY ANSWERS. ON THIS PAST 12/16/2013 AT 3:15PM I WAS PULLED OVER BEHIND A CHEVY,TRAILBLAIZER WAITING FOR A EMERGENCY VEHICLE TO PASS BY,SUDDENLY MY NEW RAV-4 DECIDED THAT IT WANTED TO GO FOR A FAST RIDE,WETHER I LIKED IT,OR NOT.I LOOKED DOWN AT MY FEET TO SEE WHAT WAS THE CAUSE OF THE PROBLEM AND I HAD MY FOOT ON THE BRAKE ALL THE WAY TO THE FLOOR. BY THE TIME I LOOKED BACK-UP,IT WAS TO LATE FOR ME TO PULL-UP ONTO THE EMERGENCY BRAKE,OR PUT INTO (N).THIS WAS MY THIRD INCEDENT WITH THIS HAPPENING,EVERY BODY KEEPS SAYING THAT THIS HAPPENED ON 12/19/2013,NOT SO ! ON 01/11/2013 I ALMOST KILLED A GIRL PUSHING A BABY CARRIAGE AND HOLDING HANDS WITH HER LITTLE BOY IN A CROSSWALK AT 12/30 PM.I REPORTED THIS TO TOYOTA AND THEY INVESTIGATED IT AND SAID,"ALL 14 ACCIDENTS WHERE MY FAULT ,BECAUSE OF THE MATTS ON MY FLOOR."I JUST HAD MY INSURANCE CO. INVESTIGATE IT THE OTHER DAY.I DON'T HAVE ALL THE RESULTS BACK YET! ROCKINGHAM TOYOTA AND SCION,NH. SOLD ME THIS CAR ,I GAVE THEM TWO TRADE-INS,A 2010 CAMARO SS,RS,AND MY 2002 TOYOTA TUNDRA WHICH I BROUGHT TO THEM THAT NIGHT FOR A RECALL ON MY TRUCK,TO REPLACE THE ROTTED-OUT FRAME,AND ROTTED-OUT REAR BRAKES.THEY SAID NO TO FIXING MY BRAKES,AND I HAD THE RECALL LETTER TO SHOW THEM.DID NOT HELP! SO THEY SOLD ME THIS LEMMON,AND SENT ME A CHECK IN THE MAIL FOR $23,000.I GOT RIPPED-OFF,THEY CLOSED THE DEALERSHIP WHILE I WAS SIGNING PAPERS,AND THEY WOULD NOT LET ME NEAR MY TRUCK AND CAMARO.HE SAID "COME BACK TOMORROW TO GET YOUR BELONGINGS OUT OF THEM".I WENT BACK THE NEXT DAY ,AND WAS TOLD THAT I WAS TO LATE,THE AUTOS ARE ON A TRAIN WRITE NOW,HEADING TO WISSCONSIN.HELP ME PLEASE ! *TR

03/22/2014
Components: STRUCTURE,VEHICLE SPEED CONTROL
Incident Date: 07/24/2013
Crash: Yes
Fire: No
Vehicle Identification Number: 2T3DK4DV8CW******
Summary

I DRIVE A TOYOTA RAV4 V6 LTD, 2012 PURCHASED ON JAN 2, 2013. PRIOR TO THAT WE HAD A TOYOTA CAMRY 1999 WITH MORE 200K MILES ON IT. ON JULY 24TH, 2013, I WAS DRIVING AT A SPEED OF 10 MPH INSIDE THE APARTMENT COMPLEX AND WAS TURNING RIGHT TO PARK. I WAS ALMOST PARKED WHEN ALL OF A SUDDEN THE CAR SURGED AND ZOOMED OVER PARKING STOPPER, BREAKING OVERHEAD STORAGE BIN, ZOOMED AHEAD AND BANGED INTO THE BUILDING STAIRS. I KEPT PUMPING THE BRAKE ALL THROUGH, BUT THE CAR DIDNT STOP UNTIL IT HIT ON TO THE STAIRS OF APARTMENT. THE WHEELS WERE STILL ROLLING BUT IT COULDN'T GO AHEAD BECAUSE OF THE HEAVY STAIRS AND FINALLY AFTER CONTINUOUSLY STEPPING ON THE BRAKE IT STOPPED. MY RIGHT FOOT WAS ALL ALONG ON THE BRAKE AS IT ALWAYS IS WHEN I'M PARKING. BODY OF THE CAR WAS SEVERELY DAMAGED WITH GLASS PIECES ALL OVER ME. LUCKILY MY 3 YEAR OLD WAS SAFER AT BACK IN HER CAR SEAT. THE AIRBAGS DID NOT DEPLOY ON IMPACT. I'M HAVING MORE THAN 10 YEARS OF DRIVING EXPERIENCE AND IT WAS THE FIRST TIME THAT I WAS INVOLVED IN AN ACCIDENT. SINCE I'M A WOMAN EVERYONE WAS QUICK TO CONCLUDE THAT, I HAD STEPPED ON THE GAS PEDAL INSTEAD OF BRAKE. BUT I KNOW MY FOOT WAS ALL ALONG ON THE BRAKE, UNTIL THE CAR FINALLY STOPPED. THIS HAS CAUSED A LOT OF DAMAGE, ALTHOUGH I HAD INSURANCE TO COVER THE CAR, THE VALUE IS ZILCH NOW. THE CAR WAS NOT TOTALED AND REPAIRS WAS WORTH MORE THAN 20K. DRIVING THE CAR NOW, DOESN'T FEEL THE SAME AS THE COLLISION CENTER DID A CRAPPY REPAIR JOB. NOW THE CAR MAKES SOUNDS WHILE DRIVING, AS THOUGH IT WILL COME APART. WE ARE LEFT WITH NO OPTIONS OTHER THAN JUST TO DRIVE THE SAME CAR BECAUSE WE CAN'T AFFORD ANOTHER CAR. AFTER NOTIFYING TOYOTA AND AFTER NUMEROUS CALLS THEY COLLECTED THE EDR AND SENT US A REPORT STATING THAT NOTHING WAS WRONG WITH THE VEHICLE. IT WAS OUR FAULT THAT WE DIDN'T REALIZE TOYOTA HAD ISSUES RELATED TO UNINTENDED ACCELERATION PRIOR TO BUYING THE RAV4. *TR

03/20/2014
Components: VEHICLE SPEED CONTROL,SERVICE BRAKES,ENGINE
Incident Date: 03/18/2014
Crash: No
Fire: No
Vehicle Identification Number: 2T3ZF4DV9CW******
Summary

ROUGH ENGINE, CAR SPEED UP WITHOUT FEET ON PEDAL,SLOW BRAKING I TOOK THE CAR INTO DEALER THE NEXT DAY(3/19/2014) THIS AM AND THEY TOLD ME THEY HAVE TO DUPLICATE WHAT I HAD EXPERIENCED. THEY STATED THEY DID NOT SEE ANYTHING ON THE COMPUTER DATA, BUT WILL TEST ON NEXT MORNING OF 3/20/2014 TO DRIVE IT.THE COMPLAINTS WERE THAT I WAS DRIVING IN A 70 MILE ZONE AND THE CAR ACCELERATED TO 90 MILES THE CAR SHIFTED OUT OF D DRIVE TO 3D ON IT'S OWN WHILE DRIVING AND ALSO ROUGH ENGINE WHILE ACCELERATING HIGHER THAN THE SPEED LIMIT, AND WHILE BRAKING,ISAW VERY LITTLE STOPPAGE.ALSO SAME DAY NEAR MY HOME,I STOPPED AT A STOP SIGN,WHEN TAKING OFF THE CAR JERKS FORWARD TO 22 MILES.THIS WAS NOT THE FIRST TIME I HAD REPORTED TO THEM, WAS AFTER I HAD THE 2010 TOYOTA RAVA4 ABOUT SIMILAR PROBLEMS, THEY OFFERED TO BUY IT BACK THE 2010 MODEL IN RETURN FOR THE 2012 TOYOTA RAV4 THAT I GOT IN 2012.MY MAINTENANCE IS UP TO DATE ALSO.IT IS SCARY WHEN YOU EXPERIENCE A PROBLEM LIKE THIS, THANK GOD FOR NO ACCIDENT.UPDATE AS OF LAST NIGHT NO COMMUNICATION ON FINDINGS OR REPAIRS,I RECEIVED A CALL WHILE REPORTING THIS INFORMATION TO YOU(SAFER CAR), A REP [XXX],STATED THEY CANNOT FIND ANYTHING WRONG WITH CAR, THEY CHECKED ALL DATA DROVE THE CAR COULD NOT FINE ANYTHING,I ASKED ABOUT ENGINE AND TRANSMISSION, HE STATED THAT THEY CHECKED THE LEVELS,DATA COULD NOT FIND ANYTHING, FOR ME TO COULD COME PICK THE CAR UP, I INSIST THEY DO A MORE INTENSIVE LOOK INTO THIS, THE GUY BECAME AGGRESSIVE, AND STATED HE HAS TO CHECK WITH HIS MANAGER TO CHECK AGAIN LATER TODAY.TONY MEYERS MANAGER OF GAINESVILLE TOYOTA CALLED STATED COULD NOT DUPLICATE WHAT I WAS EXPERIENCING,STATED HE DROVE THE CAR TO THE MALL OF GEORGIA , HE FOUND A DOWN SHIFT WHEN GOING DOWN A HILL,CAR WAS SAFE, AND THAT THE SHIFT WAS A NORMAL THING,AND THERE IS NOTHING ELSE THEY COULD DO AND FOR ME TO COME AND PICK UP THE CAR. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6). *TR

03/02/2014
Components: AIR BAGS
Incident Date: 02/14/2014
Crash: Yes
Fire: No
Vehicle Identification Number: 2T3DK4DV1CW******
Summary

LOST CONTROL ON A PATCH OF ICE ON ROAD. SLID AND HIT A TREE TOTALED FRONT END AND AIR BAGS DIDN'T DEPLOY. *TR

02/28/2014
Components: ELECTRONIC STABILITY CONTROL,SERVICE BRAKES
Incident Date: 01/25/2014
Crash: No
Fire: No
Vehicle Identification Number: 2T3DF4DV6CW******
Summary

ON JANUARY 25 2014 I WAS DRIVING IN S SNOWY AND ICY CONDITIONS. I WAS ONLY DRIVING ABOUT 20 MILES AN HOUR. WHEN BRAKING, TURNING CORNERS, OR GENERALLY DRIVING ON THE BAD ROADS, THE ELECTRONIC STABILITY CONTROL, ANTI-LOCK BRAKES, AND TRACTION CONTROL FEATURES OF MY RAV4 DID NOT WORK, CAUSING THE CAR TO SLIDE ALL OVER THE ROAD, ALMOST CAUSING ME TO HIT ANOTHER VEHICLE. THIS HAS CONTINUED THROUGHOUT THE WINTER; THE LIGHT FOR STABILITY CONTROL ON THE DASHBOARD GOES ON, BUT THE ANTI LOCK BRAKES, ESC, AND TRACTION CONTROL DO NOT WORK AND THE RAV4 SLIDES ALL OVER. GIVEN THE BAD WEATHER WE ARE EXPERIENCING THIS WINTER, IT HAS CAUSED ME TO NOT DRIVE THE VEHICLE, WHICH IS A MAJOR INCONVENIENCE FOR OUR FAMILY. I TOOK THE RAV4 INTO THE LOCAL TOYOTA DEALER FOR THIS ISSUE ON JANUARY 31, 2014. THEY SAID THEY COULD NOT REPRODUCE THE PROBLEM IN THEIR SHOP SO DISMISSED IT WITH NO ACTION AND NO REPAIR I READ A COUPLE OF WEEKS OTHER THAT TOYOTA HAS RECALLED RAV4'S FOR EXACTLY THIS ISSUE; HOWEVER, WHEN I CALLED THE DEALER ABOUT THE RECALL, HE STILL INSISTS THAT THERE IS NOTHING WRONG WITH MY RAV4. SO FAR I HAVE GOTTEN NOTHING FROM TOYOTA ABOUT THIS RECALL, AND I DON'T FEEL SAFE DRIVING THE RAV4 THIS WINTER, A MAJOR INCONVENIENCE IN COMMUTING TO WORK. I FEEL MY RAV4 IS UNDRIVABLE THIS WINTER. *TR

02/23/2014
Components: STEERING,ELECTRICAL SYSTEM
Incident Date: 01/28/2014
Crash: No
Fire: No
Vehicle Identification Number: 2T3ZK4DV9CW******
Summary

I DROVE VEHICLE IN THE MORNING, NO INDICATIONS OF ANY STEERING PROBLEMS. DURING MY DRIVE IN THE LATE AFTERNOON, THE POWER STEERING ASSIST STOPPED WORKING. I WAS STOPPED AT A LEFT TURN LANE AND HEARD A FAINT "CLICK" SOUND FROM BELOW THE STEERING WHEEL AREA AT AROUND KNEE LEVEL. THIS SOUND WAS NOT THAT OF A "TURN SIGNAL SWITCH" CLICK, IT WAS JUST A "CLICK". THE ENGINE STAYED RUNNING, THE EPS WARNING LIGHT CAME ON, THE STEERING WHEEL WAS VERY HARD TO TURN (I HAVE CARPEL TUNNEL IN MY RIGHT HAND), WITH ASSISTANCE FROM MY PASSENGER WE WERE ABLE TO COMPLETE THE TURN. WE DROVE VEHICLE HOME WITHOUT POWER STEERING AND PARKED IT. MY BROTHER-IN-LAW CAME THAT EVENING TO INSPECT FOR FAILURE. VEHICLE STARTED UP AND POWER STEERING WORKED WITHOUT PROBLEMS. SINCE NO EPS WARNING LIGHT CAME ON, HE VOLUNTEERED TO TAKE VEHICLE HOME TO TEST DRIVE UNTIL PROBLEM RECURRED. THE DEALER TOLD HIM TO DRIVE THE VEHICLE TO THEM TO HAVE PROBLEM EVALUATED. HE HAS PUT 500 MILES ON THE ODOMETER SO FAR AND PROBLEM HAS NOT RECURRED. HE SAID THE DEALER WILL JUST GIVE ME THE RUN AROUND IF NO "HARD CODE" IS SET AND CONDITION OF NO" POWER ASSIST" IS PRESENT. I AM AFRAID OF DRIVING THIS VEHICLE NOW BECAUSE OF THIS PROBLEM. *TR

02/20/2014
Components: POWER TRAIN
Incident Date: 02/16/2014
Crash: No
Fire: No
Vehicle Identification Number: 2T32F4DVXCW******
Summary

TL-THE CONTACT OWNS A 2012 RAV4 TOYOTA. THE CONTACT STATED WHILE SHE WAS PULLING INTO A PARKING SPACE THE ACCELERATION PEDAL STUCK TO THE FLOOR OF THE VEHICLE. THE VEHICLE RAN UP ON A SIDEWALK. THE VEHICLE WAS TOWED TO A TOYOTA DEALER. THE MECHANIC HAD NOT DIAGNOSE OR REPAIRED THE FAILURE PROBLEM. THE MANUFACTURER WAS MADE AWARE OF THE PROBLEM. THE APPROXIMATE FAILURE MILEAGE WAS 23,302.LJ

02/17/2014
Components: VEHICLE SPEED CONTROL
Incident Date: 02/11/2014
Crash: No
Fire: No
Vehicle Identification Number: 2T3DF4DV8CW******
Summary

APPROACHING STOP LIGHT AND SLOWING DOWN TO 35 MPH. STEPPED ON BRAKE WITH RIGHT FOOT AND ENGINE WENT FROM 2000 TO 3000 RPM WITHOUT ANYTHING AGAINST ACCELERATOR. STEPPED ON BRAKE AS HARD AS POSSIBLE, BUT COULD NOT GET VEHICLE TO SLOW DOWN UNTIL WELL PAST THE STOP LIGHT. THIS EXACT SAME THING HAPPENED AGAIN THREE DAYS LATER ON 2/14/14. HAD WALSER TOYOTA RUN A DIAGNOSTIC CHECK ON THIS VEHICLE ON 2/14/14, BUT IT DID NOT SHOW ANY ERRORS. *TR

02/03/2014
Components: TIRES
Incident Date: 09/04/2013
Crash: No
Fire: No
Vehicle Identification Number: 2T3DK4DV8CW******
Summary

NOT SURE OF DATE, BUT THE OUTSIDE HOUSING OF SPARE TIRE CAME OFF GOING THRU CAR WASH... THIS WAS AN AUTOMATIC WASH NO BRUSHES WAS USED. NOW IT IS POSSIBLE THAT THIS COULD HAD HAPPEN ON THE ROAD AND I'M JUST WONDERING IF THIS HAS HAPPEN TO OTHER TOYOTA VEHICLES... I DID TAKE IT THE FOX TOYOTA AND THEY FIXED THE INNER HOUSING BECAUSE THE SCREW ANCHOR WAS LOOSE AND HAD TO BE REPLACED. *TR

01/06/2014
Components: SERVICE BRAKES
Incident Date: 11/28/2013
Crash: No
Fire: No
Vehicle Identification Number: 2T3BF4DV0CW******
Summary

TL* THE CONTACT OWNS A 2012 TOYOTA RAV-4. THE CONTACT STATED THAT WHILE DRIVING 20 MPH, SHE ATTEMPTED TO ENGAGE THE BRAKES BUT IT FAILED TO STOP THE VEHICLE. THE CONTACT MENTIONED THAT THE BRAKE PEDAL SUNK TO THE FLOORBOARD. THE VEHICLE WAS TAKEN TO THE DEALER HOWEVER, THE TECHNICIAN WAS UNABLE TO DIAGNOSE THE FAILURE. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE VEHICLE WAS NOT REPAIRED. THE FAILURE AND CURRENT MILEAGE WAS 16,350. UPDATED 02/11/2014*LJ

12/14/2013
Components: STEERING,TIRES,WHEELS
Incident Date: 12/13/2013
Crash: No
Fire: No
Vehicle Identification Number: C5045453******
Summary

I HAD JUST GOTTEN ON A 6 LANE EXPRESSWAY WITH A 45 MPH SPEED LIMIT. HANDS AT TEN AND TWO - JUST WATCHING THE ROAD GOING ABOUT 40 MPH IN THE FAR LEFT LANE SO PEOPLE COULD TURN ON THE ROAD. I HAD BEEN HAVING A CLUNKING SOUND WHEN I WOULD PULL OUT OF MY DRIVEWAY FOR AWHILE BUT DIDN'T WANT TO GO BACK TO THE DEALER BECAUSE I HAD JUST GOTTEN A 10,000 MILE OIL CHANGE AND AFTER REMOVING A TIRE WITH A NAIL IN IT FOUND THEY HAD TO ORDER THE TIRE, WHICH TOOK 3 WEEKS TO GET (APPARENTLY RUN FLAT TIRES ARE STILL IN JAPAN,,) SO, I BACK TO MY NEAR DEATH EXPERIENCE- I WAS DRIVING SLOWER THAN THE SPEED LIMIT DOWN THE ROAD WHEN I LOST ALL STEERING IN MY VEHICLE AND I WAS HEADED INTO ONCOMING TRAFFIC. I HIT THE TALL CEMENT MEDIAN AND I PULLED AS HARD AS I COULD BACK TO THE RIGHT. AFTER I HIT I HAD A LITTLE CONTROL AGAIN. WITH BOTH DRIVERS SIDE TIRES STRIPED FLAT I HAD ENOUGH STEERING TO PUT MY HAZARDS ON AND GET BACK ON THE CORRECT SIDE OF THE ROAD AND PULL THE THING INTO A SIDE PARKING LOT TO BE TOWED. I FEEL LIKE THE THING IS TRYING THE KILL ME! WARRANTY HAS TO COVER THIS BUT I THINK I'M GONNA HAVE TO TRADE IT IN. TOO SCARED TO DRIVE THE [XXX] THING. ATLLEAST I HAVE TWO WITNESSES THAT CAN VERIFY MY EVENT INCASE TOYOTA TRIES TO SCREW ME OVER. RAV4S R DANGEROUS VEHICLES AND SOMETHING HAS TO BE RECALLED OR PEOPLE R GOING TO DIE. *TR INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6). *TR

11/14/2013
Components: VEHICLE SPEED CONTROL
Incident Date: 10/24/2012
Crash: No
Fire: No
Vehicle Identification Number: 2T3ZF4DV2CW******
Summary

11 OCT 12 - I BOUGHT A 2012 RAV4. 24 OCT 12 - I STOPPED AT A STOP SIGN. AS I APPLIED THE BRAKE THE CAR ACCELERATED. I PUSHED THE BRAKE HARD AND THE CAR DECELERATED. A FEW MINUTES LATER I APPROACHED A STOP SIGN AT MY HOUSE. WHEN I APPLIED THE BRAKE THE CAR ACCELERATED. BEFORE I COULD PUSH HARDER ON THE BRAKE THE CAR RAN THE STOP SIGN AND THEN DECELERATED. I CALLED TOYOTA CUSTOMER SERVICE. I EXPLAINED WHAT HAPPENED WITH THE ACCELERATION ISSUES. I TOLD THE REP I LOOKED AT MY FOOT POSITION IN BETWEEN INCIDENTS AND THERE WAS NO WAY I COULD PRESS THE ACCELERATOR AND BRAKE PEDALS TOGETHER. THE REP TOLD ME THERE WAS NO RECALLS ON THIS YEAR RAV4. HE SAID TAKE THE CAR TO THE NEAREST TOYOTA DEALER. I TOOK THE CAR TO TOYOTA AND EXPLAINED EVERYTHING TO THEM. THE SERVICE MAN TOLD ME THAT THE FLOOR MAT BEING CAUGHT UP UNDERNEATH THE BRAKE WAS THE ISSUE. HE TOLD ME THAT THE REP FROM TOYOTA WOULD LOOK AT IT. 5 NOV 12 - TOYOTA CALLED TO SAY THE TOYOTA REP COULDN'T DUPLICATE THE PROBLEM. 6 NOV 12 - I WENT TO TOYOTA TO PICK UP MY CAR. I LEFT THE DEALERSHIP AND STOPPED THE CAR TO WAIT FOR TRAFFIC. AFTER SITTING WITH MY FOOT ON THE BRAKE FOR ABOUT 4-5 SECONDS, THE CAR BEGAN ACCELERATING ON ITS OWN. I FIRMLY PUSHED HARD ON THE BRAKE AND LOOKED AT MY FOOT TO ASSURE MYSELF I WASN'T NEAR THE GAS PEDAL. I VERIFIED THE FLOOR MAT WASN'T ON THE GAS PEDAL. I PLACED THE CAR IN NEUTRAL AS IT WAS REVVING UP AND NOTICED THE TACHOMETER WENT BETWEEN 6500 TO 7000 RPM'S (IN THE RED). WHEN TRAFFIC CLEARED FOR ME TO TURN, I MADE A TURN, THE CAR LUNGED FORWARD AND THE ACCELERATION DECELERATED. I DROVE THE CAR DIRECTLY TO TOYOTA AND EXPLAINED WHAT JUST HAPPENED. 7 NOV 12 I GOT A PHONE CALL FROM TOYOTA CUSTOMER SERVICE CORPORATE TELLING ME THAT I COULD PICK UP THE VEHICLE FROM THE TOYOTA DEALERSHIP. THEY COULD NOT DUPLICATE THE PROBLEM AND THEY SAID THE CAR WAS SAFE TO DRIVE. *TR

11/12/2013
Components: AIR BAGS
Incident Date: 11/03/2013
Crash: Yes
Fire: No
Vehicle Identification Number: 2T3BF4DV1CW******
Summary

TL* THE CONTACT OWNS A 2012 TOYOTA RAV4. THE CONTACT STATED THAT WHILE AT A COMPLETE STOP, ANOTHER VEHICLE CRASHED INTO THE FRONT END OF THE VEHICLE. THE AIR BAGS FAILED TO DEPLOY. THE DRIVER SUSTAINED A LACERATION TO THE LEFT COLLAR BONE DUE TO THE TIGHTNESS OF THE SEAT BELT. A POLICE REPORT WAS FILED. THE VEHICLE WAS TOWED TO AN INDEPENDENT MECHANIC FOR DIAGNOSES AND REPAIR. THE MANUFACTURER WAS MADE AWARE OF THE PROBLEM. THE APPROXIMATE FAILURE MILEAGE WAS 11,000.

11/06/2013
Components: SERVICE BRAKES, HYDRAULIC
Incident Date: 11/04/2013
Crash: No
Fire: No
Summary

2012 TOYOTA RAV 4. CONSUMER WRITES IN REGARDS TO VEHICLE SUDDEN ACCELERATION. *SMD THE CONSUMER STATED ON SIX OCCASIONS, THE VEHICLE ACCELERATED, WHEN THE BRAKE WAS APPLIED. THE BRAKE PEDAL WAS ABOUT 2 1/2 INCHES AWAY FROM THE ACCELERATOR PEDAL. THE CONSUMER BELIEVED THE PEDALS WERE DESIGNED TOO CLOSE TOGETHER.

10/08/2013
Components: SEATS
Incident Date: 10/07/2013
Crash: No
Fire: No
Vehicle Identification Number: 2T3YK4DV9CW******
Summary

THE REAR SEAT SHAKES OVER ANY ROUGH SURFACE. IN WATCHING THE HEADREST FOR THE REAR SEAT IN THE REAR VIEW MIRROR WHILE DRIVING THERE IS ABOUT A 2-INCH SIDEWAYS TRAVEL. HAVE TRIED THE SEAT IN VARIOUS POSITIONS AND THE PROBLEM REMAINS. BY ROUGH I DON'T MEAN POTHOLES...THINGS LIKE CHANGING LANES OVER REFLECTOR BUTTONS, FREEWAYS WITH RAIN GROOVES, THINGS LIKE THAT. MY 12 YEAR OLD JEEP GRAND CHEROKEE'S REAR SEAT DOESN'T SHAKE AT ALL IN THESE CONDITIONS, BUT THIS RAV4 REAR SEAT MOST CERTAINLY DOES. THE SHAKING IS SO BAD SOMETIMES THAT IT RATTLES. I AM VERY CONCERNED ABOUT AN INFANT CAR SEAT STRAPPED INTO THIS BACK SEAT AS THE INFANT MY BE EXPOSED TO EXCESSIVE SHAKING OR VIBRATION. I TOOK IT TO THE DEALERSHIP (TOYOTA CARLSBAD, CARLSBAD CA) ON OCTOBER 7TH 2013 AND THEY VERIFIED THE ISSUE. RATHER THAN TAKE STEPS TO CORRECT IT THEY TESTED ANOTHER RAV4 IN THE SAME WAY AND FOUND THAT IT TOO HAD THE SAME CONDITION AS MINE. BASED ON THIS THEY TELL ME THAT IT IS A 'NORMAL CONDITION'. I BELIEVE IT IS A DESIGN FLAW. NEVER HAVE I SEEN A CAR WITH A SEAT SHAKE SUCH AS THIS. IN TESTING FURTHER I FIND THAT IF SOMEONE SITS IN THE FRONT PASSENGER SEAT THE REAR SEAT SHAKING SEEMS TO REDUCE. IF SOMEONE SITS IN THE REAR SEAT AND THEY WEIGH 150 POUNDS OR SO THERE IS A MINOR VIBRATION FELT AND THE SHAKING IS ALMOST NON-EXISTENT. HOWEVER, IF ONLY THE DRIVER IS IN THE CAR THE SHAKING RESUMES OR ANY LESS-THAN-PERFECT ROAD CONDITION. I FEEL AS THOUGH TOYOTA NEEDS TO ADDRESS THIS ISSUE PRIMARILY FOR THE RISK OF INJURY TO INFANTS STRAPPED IN THE SEAT AS WELL AS COCKPIT NOISE (RATTLE). IT IS A FLAW IN THE DESIGN OF THE VEHICLE TO BE SURE. *TR

09/29/2013
Components: SERVICE BRAKES
Incident Date: 08/31/2013
Crash: No
Fire: No
Vehicle Identification Number: 2T3BF4DV8CW******
Summary

I AM FILING A COMPLAINT ABOUT SPONGY BRAKES BEHAVIOR IN A 2012 TOYOTA RAV4. THE PROBLEM I WAS EXPERIENCING WERE THE BRAKE PEDAL TRAVELING TO THE FLOOR AND REDUCED STOPPING POWER DURING APPLICATION. THE SPONGY BEHAVIOR OF THE BRAKE PEDAL WAS ALSO PRESENT WITH ENGINE OFF. I REPORT THIS EVENT TO TWO SEPARATE TOYOTA DEALERSHIPS WHICH TECHNICIANS CLAIMED THIS IS A NORMAL FUNCTION AND THIS IS A SOFT PEDAL DESIGN (ACCORDING TO THE FIRST DEALERSHIP). THE SECOND DEALERSHIP SHOWED ME ANOTHER SIMILAR VEHICLE (2011 TOYOTA RAV4) AND IT ALMOST DID THE SAME THING (ENGINE OFF - PEDAL WAS STILL SPONGY BUT WAS LESS THAN MY VEHICLE). SINCE BEING A ASE MASTER TECHNICIAN BEFORE BECOMING AN MECHANICAL ENGINEER, I BLEED THE BRAKES WHICH ONLY HELPED A LITTLE AND THERE WERE NO FLUID LEAKS. FINALLY, I RESEARCHED THAT THE ABS PUMP MIGHT NEED TO BE ACTIVATED USING A SCANNER TO CYCLE THE ACTUATORS THAT MIGHT HOLD AIR TRAPPED INSIDE. I TOOK THE CAR TO MY PREVIOUS PLACE ON EMPLOYMENT WHERE I CONSULTED THIS ISSUE WITH THE SHOP MANAGER IN WHICH HE AGREED THAT THIS IS A POSSIBILITY. THE SHOP MANAGER PERFORMED THE ABS PUMP CYCLING PROCESS WITH THE SCANNER AND THE BRAKE PEDAL BECAME HARD AND FIRM LIKE IT SUPPOSE TO BE (PROCEDURE TIME: 5 MINUTES!). I AM VERY DISAPPOINTED WITH TOYOTA TRAINED TECHNICIANS AND ANY GOOD TECHNICIAN KNOWS THERE IS NO SUCH THING AS SOFT PEDAL DESIGN ESPECIALLY WITH A VACUUM BRAKE BOOSTER WITH ENGINE OFF (HYDRAULIC FLUID IS ONLY SLIGHTLY COMPRESSIBLE!). ONLY VEHICLES WITH HYDRAULIC BRAKE BOOSTER CAN EXPERIENCE A BRAKE PEDAL FEELING SPONGY SINCE THE BOOSTER WILL CONTINUE TO FUNCTION AFTER ENGINE HAD BEEN TURNED OFF (APPROX:10 ' 20 BRAKE PEDAL APPLICATIONS ' DIESEL & VERY FEW GAS VEHICLES). IT SEEMS TO ME TOYOTA IS SKIPPING A STEP IN THERE MANUFACTURING PROCESS. *TR

09/28/2013
Components: VEHICLE SPEED CONTROL
Incident Date: 09/05/2013
Crash: No
Fire: No
Vehicle Identification Number: 2T3ZF4DV6CW******
Summary

ON THREE OCCASIONS DURING 2013, THE CAR ACCELERATED AND JUMPED FORWARD AS THE BRAKE WAS BEING APPLIED TO STOP THE CAR. ON SEPTEMBER 5, 2013 THE ACCELERATION AND MOVEMENT FORWARD WAS MORE PRONOUNCED AND WAS ACCOMPANIED BY A NOTICEABLE SOUND OF THE ENGINE. THIS OCCURRED AS THE BRAKE WAS BEING SLOWLY APPLIED DURING AN APPROACH TO AN INTERSECTION. THERE WAS NO MOVEMENT OR INVOLVEMENT OF THE FLOOR MAT ON THE DRIVER?S SIDE AND NO POSSIBILITY THAT THE DRIVER'S FOOT COULD HAVE HIT THE ACCELERATOR AT THE SAME TIME AS HIS FOOT WAS PLACED ON THE BRAKE. WE REQUESTED THAT THE CAR BE EXAMINED BY THE TOYOTA DEALER IN ORDER TO DETERMINE THE NATURE OF THE DEFECT AND THE CORRECTIVE ACTION NEEDED. THE DEALER REPORTED THAT IT COULD NOT IDENTIFY ANY PROBLEM. *TR

09/27/2013
Components: STEERING,VEHICLE SPEED CONTROL,SERVICE BRAKES
Incident Date: 09/03/2013
Crash: Yes
Fire: No
Summary

I WAS SLOWLY MANEUVERING INTO A PARKING SPACE WHEN THE CAR REVVED UP, JUMPED OVER THE CONCRETE BARRIER, OVER THE CURB AND SIDEWALK. I WAS HEADED DIRECTLY TOWARD A BUILDING AND A LARGE PLATE GLASS WINDOW. THE BRAKES DID NOT STOP THE CAR, AND FELT SQUISHY WHEN I PUSHED THEM ALL THE WAY TO THE FLOOR. I SWERVED TO THE RIGHT, TURNED OFF THE KEY AND HIT A PARKED CAR IN ORDER TO STOP. I ALSO WANT TO MENTION THAT THE TIRE PRESSURE GAUGE LIGHT WOULD COME ON ANY TIME I WAS DRIVING ON THE HIGHWAY AT SPEEDS OVER 50 MPH. *TR

09/20/2013
Components: VEHICLE SPEED CONTROL,ENGINE
Incident Date: 09/14/2013
Crash: No
Fire: No
Vehicle Identification Number: 2T3YL4DV3CW******
Summary

ACCELERATING FROM A STOP LIGHT, THE CAR LOST POWER. THE ELECTRIC MOTOR STOPPED AND THE CHECK EV SYSTEM WARNING CAME ON. THERE WAS NO ENGINE POWER, POWER STEERING OR POWER BRAKES. THE CAR WAS STOPPED IN THE MIDDLE OF THE STREET. *TR

09/17/2013
Components: SERVICE BRAKES
Incident Date: 09/15/2012
Crash: Yes
Fire: No
Summary

TL* THE CONTACT OWNS A 2012 TOYOTA RAV-4. THE CONTACT STATED THAT WHEN DRIVING AT VARIOUS SPEEDS, THE VEHICLE WOULD MAKE A CLICKING NOISE. THE VEHICLE WAS TAKEN TO THE DEALER SEVERAL TIMES. THE TECHNICIAN STATED THAT IT WAS NORMAL FOR A NEW VEHICLE TO MAKE NOISES BUT PROCEEDED TO REPLACE THE BRAKES PAD AND SHIM KIT. ADDITIONALLY, ALL OF THE BRAKE COMPONENTS WERE LUBRICATED HOWEVER, THE FAILURE RECURRED. THE CONTACT STATED THAT WHILE DRIVING 40 MPH, SHE ATTEMPTED TO APPLY THE BRAKES AND THEY FAILED TO RESPOND. AS A RESULT, SHE CRASHED INTO THE REAR OF ANOTHER VEHICLE. THE CONTACT SUSTAINED WHIPLASH AND MINOR BURNS CAUSED BY THE SEAT BELT AND DEPLOYMENT OF THE AIR BAG. A POLICE REPORT WAS FILED. THE DRIVER OF THE SECOND VEHICLE WAS ALSO INJURED AND TRANSPORTED TO HOSPITAL. THE VEHICLE WAS TAKEN TO THE DEALER AND WAS NOT REPAIRED OR INSPECTED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE VIN WAS NOT AVAILABLE. THE FAILURE MILEAGE WAS 500 AND THE CURRENT MILEAGE WAS 17,000.

09/10/2013
Components: SERVICE BRAKES, HYDRAULIC,STRUCTURE
Incident Date: 09/03/2013
Crash: Yes
Fire: No
Vehicle Identification Number: 2T3ZF4DV8CW******
Summary

BRAKES FAILED TO WORK. WOULD NOT STOP. *TR

09/05/2013
Components: VEHICLE SPEED CONTROL
Incident Date: 09/05/2013
Crash: No
Fire: No
Vehicle Identification Number: 2T3BF4DV6CW******
Summary

TL* THE CONTACT OWNS A 2012 TOYOTA RAV 4. THE CONTACT STATED THAT THE VEHICLE SUDDENLY ACCELERATED WITHOUT WARNING WHILE DRIVING 1 MPH. THE CONTACT TOOK THE VEHICLE TO THE DEALER AND THE DEALER STATED THE SUDDEN ACCELERATION WAS A NORMAL OCCURRENCE. THE FAILURE MILEAGE WAS 10,000. UPDATED 10/17/13*LJ

08/20/2013
Components: VEHICLE SPEED CONTROL
Incident Date: 08/10/2013
Crash: No
Fire: No
Summary

THE LATEST INCIDENT WAS THE 8TH TIME THIS HAS OCCURRED SINCE PURCHASED NEW IN SEPT. 2012. AFTER HIGHWAY DRIVING APPROACHED A TRAFFIC LIGHT AND WHEN BRAKE APPLIED CAR REVVED UP AND LURCHED FORWARD. SINCE NOTHING STOPS THIS EXCEPT TURNING OFF IGNITION THIS WAS DONE AGAIN AND CAR RESTARTED AND NO FURTHER INCIDENT. CONTACTED DEALERSHIP AND AFTER HAVING CAR THERE FOR 2 DAYS WAS TOLD NO REPLICATION COULD BE MADE. I CONTACTED THE TOYOTA OFFICE IN CALIFORNIA AND AFTER MORE DELAYS HAVE NOT BEEN GIVEN A RENTAL. CAR IS STILL AT DEALERSHIP AND THE SERVICE MANAGER SAID HE IS DOING NOTHING UNTIL HE HEARS FROM CALIFORNIA THAT MAY APPROVE SUPER TECH TO LOOK AT CAR. VERY DISSATISFIED WITH TOYOTA DANGEROUS SITUATION AND THEY ARE IN DENY MODE UNTIL SOMEONE IS SERIOUSLY HURT OR KILLED. WILL NEVER BUY ANOTHER TOYOTA AFTER THIS POOR RUN AROUND SERVICE ON BOTH COASTS. *TR

08/05/2013
Components: VISIBILITY
Incident Date: 07/28/2013
Crash: No
Fire: No
Summary

ON A SUNNY HOT DAY VEHICLE WAS PARKED FOR APPROX 20 OUTSIDE. ENTERED THE VEHICLE ONCE NO MISHAP. UPON SECOND ENTRY "3 MINUTES APART" WHEN DOOR WAS CLOSED REAR WINDOW JUST FELL APART. I FOUND GLASS ON THE GROUND OUTSIDE OF THE VEHICLE AND THE REMAINING GLASS IN THE VEHICLE. WHAT APPEARS TO HAVE HAPPEN IS THE REAR WINDOW EXPLODED. NOT AWARE OF ANY PRIOR DAMAGE TO THE WINDOW. TOYOTA WAS GIVEN TWO ATTEMPTS TO REVIEW THE GRIEVANCE ON EACH OCCASION CLAIMING OWNER FAULT OR RESPONSIBILITY. *TR

07/01/2013
Components: VISIBILITY/WIPER
Incident Date: 06/27/2013
Crash: No
Fire: No
Vehicle Identification Number: 2T3YF4DV3CW******
Summary

2012 TOYOTA RAV4 REAR CARGO DOOR WINDOW SHATTERED, AND GLASS FELL INSIDE VEHICLE AND OUTSIDE VEHICLE. THIS OCCURED WHILE CAR WAS PARKED, AND THE DRIVERS DOOR WAS BEING CLOSED. VEHICLE HAD BEEN IN GARAGE, NO VISIBLE DAMAGE TO REAR WINDOW HAD BEEN NOTED. I FEEL IT IS A DEFECT IN THE GLASS, AS SEVERAL OTHERS HAVE BEEN REPORTED; HOWEVER TOYOTA FEELS DIFFERENTLY, AS I CAN'T PROVE THERE WAS A DEFECT IN THE GLASS, SINCE THE GLASS IS IN A MILLION PIECES INSIDE MY VEHICLE AND ON THE GARAGE FLOOR. I AM FAIRLY SURE A SPACE ALIEN CAME DOWN AND HIT THE BACK GLASS SHARPLY, EXACTLY AT THE MOMENT I WAS CLOSING THE DRIVERS DOOR...BUT I CAN'T PROVE THAT EITHER. *TR

06/05/2013
Components: VEHICLE SPEED CONTROL
Incident Date: 05/31/2013
Crash: No
Fire: No
Vehicle Identification Number: 2T3DK4DV8CW******
Summary

VEHICLE WAS SLOWING DOWN FROM ORIGINAL SPEED OF 45MPH APPROACHING A TRAFFIC LIGHT. AFTER APPLYING THE BRAKE THE VEHICLE'S ENGINE STARTED TO REV UP AND ACCELERATE WITH FOOT ON THE BRAKE. THE HARDER THE BRAKE PEDAL DEPRESSED THE HIGHER THE RPMS AND FOOT WAS NOT TOUCHING THE GAS PEDAL. AFTER A FEW SECONDS AND BRAKE PRESSED AS HARD AS POSSIBLE THE ENGINE QUIT RUNNING AND THE CAR WAS TOTALLY SHUT OFF AFTER JOLTING FORWARD. AFTER GETTING CAR RESTARTED IT WAS RUNNING ROUGH AT 45 MPH AND SHORT DISTANCE FROM HOME. THIS WAS A FRIDAY NIGHT. CALLED TOYOTA DEALER NEXT MORNING AND MADE APPOINTMENT FOR THEM TO CHECK IT OUT ON TUESDAY JUNE 4. HAD TO USE THE RAV ON SUNDAY JUNE 2 TO PICK UP A PART AT THE HARDWARE. RAN FINE FOR THE 4 MILES OR SO TO THE HARDWARE. UPON STARTING THE CAR, AFTER LEAVING THE HARDWARE, IT REVVED UP TO A VERY HIGH RPM THEN DROPPED BACK TO NORMAL. DRIVE BACK HOME WAS OK. ON THE WAY TO THE TOYOTA DEALER ON JUNE 4 I COULD WATCH RPMS FLUCTUATE IN AN ABNORMAL MANNER AFTER HITTING THE BRAKE FOR A STOP AT TRAFFIC LIGHT. WHILE AT THE DEALER I FILED A CASE WITH TOYOTA. I SAT THERE FOR ABOUT 4 HOURS BEFORE THEY TOLD ME THEY DID NOT FIND ANYTHING. I SAID I WAS NOT GOING TO TAKE THE VEHICLE HOME IF THEY HAD NOT TRIED ANYTHING TO FIX THE PROBLEM. THEY PUT A CALL IN FOR THE LOCAL TOYOTA REP AND THEY ARE WAITING FOR A RESPONSE. *TR

05/28/2013
Components: SEAT BELTS
Incident Date: 05/28/2013
Crash: No
Fire: No
Vehicle Identification Number: 2T3YK4DV2CW******
Summary

UNABLE TO SECURE DRIVER'S SIDE SAFETY BELT ON 2012 TOYOTA RAV4 PURCHASED NEW IN OCTOBER 2012. *TR

05/25/2013
Components: VISIBILITY/WIPER
Incident Date: 05/25/2013
Crash: No
Fire: No
Summary

THE REAR SIDE WINDOW (NOT THE REAR PASSENGER WINDOW - THE STATIONARY ONE TO THE TRUNK) SPONTANEOUSLY EXPLODED WHEN I CLOSED THE DRIVER SIDE DOOR AFTER GETTING INTO THE CAR. THE CAR WAS PARKED IN MY ENCLOSED GARAGE. THERE WAS NOTHING HITTING THE WINDOW AND THE WINDOW WAS NOT CHIPPED OR CRACKED BEFORE THE EXPLOSION. 90% OF THE GLASS IS ON THE GARAGE FLOOR INDICATING AN EXPLOSION VS IMPLOSION. THE CAR WAS NOT EVEN RUNNING AT THE TIME. AIR PRESSURE INSIDE AN ENCLOSED CAR SHOULD NOT CAUSE A WINDOW TO EXPLODE. OUTSIDE TEMPERATURE 62. THE CAR WAS LESS THAN A YEAR OLD! *TR

05/20/2013
Components: VEHICLE SPEED CONTROL,SERVICE BRAKES
Incident Date: 05/20/2013
Crash: No
Fire: No
Summary

I WAS DRIVING APPROXIMATELY 20 MPH. WHEN TRIED TO STOP AT THE TRAFFIC SIGNAL AND PRESSED THE BRAKE THEN INSTEAD OF STOPPING THE CAR WAS GOING FORWARD. IT ALMOST HIT THE CAR AT FRONT OF ME. THERE WAS A SUDDEN ACCELERATION AND RPM WENT UPTO 9000. I PRESSED THE BRAKE PEDAL MULTIPLE NUMBER OF TIMES THEN THE CAR ENGINE STOPPED. ONCE THE VEHICLE WAS RESTARTED, IT RESUMED AS NORMAL. IT WAS REALLY SCARY. *TR

05/14/2013
Components: AIR BAGS
Incident Date: 05/03/2013
Crash: Yes
Fire: No
Vehicle Identification Number: 2T3BF4DV3CW******
Summary

TL* THE CONTACT OWNS A 2012 TOYOTA RAV4. THE CONTACT STATED THAT WHILE TRAVELING APPROXIMATELY 35 MPH, THE CONTACT CRASHED INTO A POLE. UPON IMPACT, THE AIR BAGS FAILED TO DEPLOY. THE CONTACT SUSTAINED RIB AND STERNUM INJURIES. A POLICE REPORT WAS FILED. THE VEHICLE WAS DESTROYED. THE MANUFACTURER WAS CONTACTED ABOUT THE FAILURE. THE FAILURE MILEAGE WAS APPROXIMATELY 2,800. UPDATED 06/18/13*LJ UPDATED 06/20/2013 *JS

04/12/2013
Components: AIR BAGS
Incident Date: 01/16/2010
Crash: No
Fire: No
Vehicle Identification Number: 2T3ZF4DV7CW******
Summary

I READ IN THE NEWS TWO DAYS AGO THAT MY TOYOTA RAV4 PURCHASED 9/7/12 WAS PUT ON RECALL FROM THE TOYOTA COMPANY ON JAN. 16, 2013 FOR AN AIRBAG PROBLEM. NO ONE HAS CONTACTED ME ON THIS MATTER. I HAVE ATTEMPTED TO CONTACT TOYOTA IN REFERENCE TO THIS PROBLEM BUT NO ONE HAS RETURNED AN ANSWER. PLEASE ADVISE [XXX] INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6). *TR

03/14/2013
Components: VEHICLE SPEED CONTROL
Incident Date: 02/07/2013
Crash: No
Fire: No
Summary

TL* THE CONTACT OWNS A 2012 TOYOTA RAV4. THE CONTACT WAS DRIVING APPROXIMATELY 5 MPH AND APPROACHING A STOP SIGNAL WHEN THERE WAS AN ABNORMAL INCREASE IN ACCELERATION. THE ENGINE RPMS INCREASED RAPIDLY. THE CONTACT SHIFTED INTO NEUTRAL AND THE ENGINE WAS TURNED OFF. ONCE THE VEHICLE WAS RESTARTED, IT RESUMED AS NORMAL. THE FAILURE RECURRED EIGHT TIMES. THE VEHICLE WAS TAKEN TO AN AUTHORIZED DEALER FOR DIAGNOSIS AND THEY WERE UNABLE TO DETECT A FAILURE CODE. THE MANUFACTURER WAS NOTIFIED OF THE PROBLEM. THE APPROXIMATE FAILURE MILEAGE WAS 190. THE VIN WAS UNAVAILABLE.

03/14/2013
Components: VEHICLE SPEED CONTROL,SERVICE BRAKES
Incident Date: 03/06/2013
Crash: No
Fire: No
Vehicle Identification Number: 2T3BF4DV0CW******
Summary

2012 RAV4, SECOND INCIDENT, 1ST WAS DISMISSED. WAS DRIVING APPROX 20 MPH IN A 35MPH BUSINESS DISTRICT ON 4 LANE STREET. PRESSED BRAKE WITH RIGHT FOOT TO DECELERATE FOR STOP LIGHT & CAR IN FRONT OF ME, CAR SUDDENLY SURGED FORWARD WITH ENGINE REVVING. I DEPRESSED BRAKE FURTHER WITH MORE STRENGTH AND TOOK LEFT FOOT AND PLACE ON TOP OF RIGHT FOOT. HAD THE FEELING THE ACCELERATOR PEDAL WAS MOVING AS WELL BUT WASN'T TOUCHING IT. CAR CONTINUED TO JERK FORWARD, ENGINE REVVING, WITH BRAKES PARTIALLY ENGAGED FOR APPROX. 20 FEET. THEN ENGINE SHUT OFF COMPLETELY AND BRAKES FULLY ENGAGED STOPPING THE CAR. WAS INCHES FROM CAR IN FRONT. RESTARTED CAR AND FINISHED DRIVE HOME. CHECKED CAR MATS BUT STILL IN PLACE ON BRACKETS. HAD CAR TOWED TO TOYOTA DEALERSHIP. THEY FOUND NO UNINTENDED ACCELERATION BUT DID FIND THAT BOTH BRAKE AND ACCELERATOR PEDALS HAD BEEN DEPRESSED. SUGGESTED I MUST HAVE STEPPED ON BOTH ACCIDENTALLY. NOT A CHANCE. WAS WELL AWARE OF FOOT/FEET PLACEMENT. SERVICE MGR SHOWED ME WHAT TO DO "SHOULD THIS HAPPEN AGAIN." EXCUSE ME?! TOLD TO SHIFT INTO NEUTRAL FOR BRAKES TO ENGAGE OR ANOTHER GEAR TO STALL THE ENGINE AND STOP THE CAR. 1 WK LATER, REGIONAL INSPECTOR SPENT DAY W/CAR AND REPORTED NOTHING WRONG. DID SHOW BOTH PEDALS DEPRESSED AT SAME TIME LONG ENOUGH TO TRIP SENSOR BUT NOTHING WAS WRONG. DEALER SUGGESTED I REPORT TO TOYOTA. REPORTED INCIDENT TO TOYOTA CUSTOMER EXPERIENCE CENTER. NOT HAPPY. 2 INCIDENTS, OTHER REPORTS ONLINE, AND IT'S A 2012 THAT WASN'T SUPPOSED TO DO THIS. FEEL LUCKY I DIDN'T REAR END SOMEONE, ESPECIALLY AS THE CAR DIDN'T SLOW VERY MUCH UNTIL IT DIED. SCARED SILLY FOR NEXT TIME. DO NOT WANT MY RAV. AM BEING TOLD CAR IS PERFECTLY SAFE BUT NO ONE AT DEALERSHIP WOULD SIGN STATEMENT SAYING I WAS SAFE AND THIS WOULDN'T HAPPEN AGAIN. HMMM. WANT THEM TO TAKE CAR BACK! PURCHASED NEW IN OCT. 2012 W/LESS THAN 10 MILES ON IT. *TR

03/05/2013
Components: SERVICE BRAKES
Incident Date: 02/26/2013
Crash: Yes
Fire: No
Summary

MADE A RIGHT TURN AFTER STOPPED AT RED LITE. COMING UP TO LINE OF TRAFFIC STOPPED AT ANOTHER LITE I STEPPED ON BRAKE AND IT FELT LIKE IT WAS GOING DOWN THREE TIMES WHILE CAR CONTINUED TO ACCELERATE. I HIT THE CAR IN FRONT OF ME. POLICE REPORT FILED. MY FRONT BUMPER WAS DAMAGED. TOOK CAR TO DEALER NEXT DAY THEY WOULD NOT LOOK AT IT AND WAS TOLD TO CALL THEIR CUSTOMER SERVICE WHO WOULD ARRANGE AN INDEPENDENT INSPECTION. THIS WAS DONE AND I'M WAITING FOR A CALL FROM THEM TO SET DATE FOR INSPECTION. *TR

02/26/2013
Components: SERVICE BRAKES
Incident Date: 02/24/2013
Crash: No
Fire: No
Vehicle Identification Number: 2T3DK4DV8CW******
Summary

I JUST READ ABOUT SOMEONE IN CANTON,ILLINOIS WHO SEEMS TO HAVE THE SAME ISSUE AS MINE; WE HAVE A 2012 ( MANUFACTURED IN JULY 2012, PURCHASED IN AUGUST 2012, ) RAV4 LIMITED WITH A V-6, THE FIRST TIME I HAD A STOPPING PROBLEM WAS ABOUT 2 MONTHS AGO, WHEN PRESSING ON THE BRAKE PEDAL THE ENGINE RPM WENT TO ABOUT 3,000 AND I COULD NOT STOP THE VEHICLE , SO PUSHED THE START BUTTON TO SHUT IT DOWN, ATTEMPTED TO REPEAT THIS PROBLEM WHEN STOPPED, WITH THE SELECTOR IN PARK I NOTED IF MY FOOT WAS SLIGHTLY AT AN ANGLE WHEN PRESSING ON THE BRAKE PEDAL , IT WOULD CATCH THE ACCELERATOR PEDAL AT THE SAME TIME, WOULD RUN THE RPM UP TO 3,000 OR MORE DEPENDING ON HOW MUCH PRESSURE WAS APPLIED TO THE BRAKE PEDAL, I AM SURE THERE A NUMBER OF PEOPLE WHO WEAR SIZE 12 SHOES, MY WIFE DRIVES THIS VEHICLE MOST OF THE TIME; THIS HAPPENED AGAIN ON THE 23RD OF FEBRUARY AT A TRAFFIC LIGHT WITH A CAMERA, I OVERSHOT THE LIMIT LINE , MAY GET A CITATION IN THE MAIL? HAVE PREVIOUSLY DOCUMENTED THIS WITH TOYOTA CUSTOMER SERVICE, JUST TO GET THE STANDARD RESPONSE THAT THERE HAVE BEEN NO COMPLAINTS ABOUT THIS PROBLEM AND THEY ARE CONFIDANT THERE IS NO PROBLEMS WITH THIS DESIGN ; MY EXPERIENCE INDICATES THERE IS SERIOUS PROBLEM WITH THE BRAKE AND ACCELERATOR PEDAL EITHER BEING TOO CLOSE OR AT THE SAME HEIGHT , SOMEONE WILL BE INJURED OR KILLED AT SOME POINT , THE 269 HP ENGINE OVER RIDES THE BRAKE SYSTEM , MINE HAS SMOKED THE FIRST TIME IT HAPPENED .; I ALSO NOTIFIED OUR LOCAL TOYOTA DEALERSHIP IN AURORA, COLORADO , THE SERVICE MANAGER IS LOOKING INTO THIS , MY THOUGHTS IN LIGHT OF ALL THE PREVIOUS PROBLEMS WITH STUCK GAS PEDALS , THIS SHOULD BE RESOLVED QUICKLY . *TR

01/27/2013
Components: AIR BAGS,VEHICLE SPEED CONTROL,SERVICE BRAKES
Incident Date: 01/11/2013
Crash: Yes
Fire: No
Vehicle Identification Number: 2T3BF4DVXCW******
Summary

WHILE ATTEMPTING TO ROLL THE VEHICLE FORWARD TO CLEAR A DOORWAY, THE VEHICLE JUMPED FORWARD ABOUT 6 FEET. AT THAT TIME I PULLED MY FOOT OFF THE GAS AND PUSHED THE BRAKE PEDAL TO THE FLOOR. THE VEHICLE STOPPED MOMENTARILY, THEN BEGAN TO ACCELERATE PICKING UP SPEED RAPIDLY AS EVIDENCED BY THE REVVING OF THE ENGINE. I CONTINUED TO PUMP THE BRAKE SINCE HOLDING IT TO THE FLOOR WAS DOING NOTHING. BY THIS TIME I HAD GONE THROUGH A CHAIN LINK FENCE, THROUGH A DITCH OVER A CURB AND CONTINUED TO PICK UP SPEED TO PASS THROUGH A CONCRETE BLOCK WALL AND INTO THE BACK OF A PARKED R.,THE VEHICLE IMPALING ITSELF ON THE STEEL PIPES OF A MOTORCYCLE CARRIER ATTACHED TO THE BACK OF THE R.V. THE VEHICLE COULD NOT MOVE ANY FURTHER BUT THE ENGINE WAS STILL REVVING. NEEDLESS TO SAY THE RAV4 WAS TOTALED AND AMAZINGLY I SUFFERED ONLY MINOR BUMPS AND BRUISES. AT NO TIME DID ANY OF THE AIR BAGS DEPLOY. *TR

01/15/2013
Components: ELECTRICAL SYSTEM,VEHICLE SPEED CONTROL
Incident Date: 03/05/2012
Crash: No
Fire: No
Vehicle Identification Number: 2T3ZF4DV1CW******
Summary

ABRUPT SPEED CHANGES IN NORMAL SPEED AND CRUISE CONTROL, RADIO AND CLOCK FLASHING OCCASIONALLY, LOW TIRE PRESSURE CONSTANTLY, DAMAGE IN AIR CONDITIONING. *TR

01/10/2013
Components: VEHICLE SPEED CONTROL
Incident Date: 01/07/2013
Crash: Yes
Fire: No
Vehicle Identification Number: 2T3BK4DV8CW******
Summary

TL* THE CONTACT OWNS A 2012 TOYOTA RAV4. THE CONTACT STATED THAT WHILE DRIVING APPROXIMATELY 10 MPH, THE CONTACT ATTEMPTED TO DECELERATE AND THE VEHICLE ERRONEOUSLY ACCELERATED. THE CONTACT ALSO STATED THAT THE RPMS INCREASED GREATLY. THE BRAKES FAILED TO RESPOND TO DECELERATION ATTEMPTS AND THE VEHICLE CRASHED INTO THE PROCEEDING VEHICLE. THERE WERE NO INJURIES. THE VEHICLE HAD NOT BEEN REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE AND STATED THAT AN INVESTIGATOR WILL INSPECT THE VEHICLE. THE APPROXIMATE FAILURE MILEAGE WAS 7,000.

01/06/2013
Components: POWER TRAIN
Incident Date: 01/01/2013
Crash: Yes
Fire: No
Summary

AFTER OWNING MY NEW 2012 RAV 4 FOR ONLY 3 DAYS, I VISITED A FRIEND'S HOUSE AND ATTEMPTED TO PARK MY CAR ON A SLIGHTLY SLOPED DRIVEWAY. I GOT OUT OF MY CAR AFTER TURNING OFF THE PUSH BUTTON START BUT NEGLECTED TO PUT THE CAR IN PARK. AS I WAS GETTING OUT OF THE CAR, SOMEONE SHOUTED, "YOUR CAR IS ROLLING - STEP ON THE BRAKE!". BY THE TIME I WAS ABLE TO REENTER THE CAR, IT HAD ALREADY ROLLED INTO ANOTHER VEHICLE IN FRONT OF IT. MY RAV 4 WAS DAMAGED, AS WAS THE VW PASSAT WAGON IT RAN INTO. THE DAMAGE TO MY BRAND NEW CAR IS ESTIMATED TO BE $1000. THE DAMAGE ESTIMATE TO THE OTHER CAR IS NOT KNOW YET BUT AT LEAST IN THAT VICINITY. LUCKILY, NO ONE WAS IN BETWEEN THE 2 CARS. THIS IS OBVIOUSLY A HUGE SAFETY CONCERN. *TR

12/24/2012
Components: STEERING,AIR BAGS,STRUCTURE,SERVICE BRAKES
Incident Date: 12/21/2012
Crash: Yes
Fire: No
Summary

I WAS DRIVING WESTBOUND ON I-70 AROUND MP 129. THIS IS JUST BEFORE GLENWOOD CANYON. THERE WAS A FLASHING ICY ROAD SIGN AT WHICH TIME, I SIGNALED MY INTENTION TO MOVE TO THE RIGHT LANE WHICH I DID. I SLOWED DOWN AND PUT MY CAR IN 3RD. THIS WAS JUST BEFORE A CURVE TO THE RIGHT WHERE THE ROAD AND VISIBILITY NARROW. THE RIGHT LANE WAS COMPLETELY ICED OVER AS I REALIZED WHEN I GOT AROUND THE CURVE. IN FRONT OF ME, I SAW A PILEUP, BOTH LANES OF TRAFFIC WERE BLOCKED. I TAPPED MY BRAKES TO SLOW DOWN BUT BECAUSE OF THE ICE, I DID NOT STOP OR SLOW DOWN. I WENT AROUND ONE CAR STOPPED IN MY LANE TO AVOID HITTING IT FROM BEHIND. I WENT AROUND ON THE SHOULDER. I CONTINUED TO PUMP THE BRAKE. IMMEDIATELY IN FRONT OF ME WAS A SIERRA 4X 4 THAT WAS PERPENDICULAR TO THE LANE OF TRAFFIC AND IT WAS ALSO BLOCKING THE SHOULDER. I PLOWED INTO IT ABOUT THE MIDDLE OF THE TRUCK AT A RATE OF ANYWHERE OF 25 - 30 MPH. MY AIRBAGS DID NOT DEPLOY. MY DOG AND I WERE BOTH RESTRAINED AND WE SUFFERED NO INJURIES. MY CAR IS IN ALL LIKELIHOOD TOTALED. *TR

12/10/2012
Components: VEHICLE SPEED CONTROL
Incident Date: 10/30/2012
Crash: No
Fire: No
Vehicle Identification Number: 2T3ZF4DV7CW******
Summary

TL* THE CONTACT OWNS A 2012 TOYOTA RAV4. THE CONTACT STATED THAT WHILE DRIVING APPROXIMATELY 5 MPH, THE RPMS INCREASED DRASTICALLY. THE CONTACT DECELERATED AND SHIFTED INTO NEUTRAL. THE VEHICLE WAS TAKEN TO THE DEALER WHERE THE FAILURE COULD NOT BE DIAGNOSED. THE TECHNICIAN INFORMED THE CONTACT THAT THE VEHICLE WAS MANUFACTURED CORRECTLY AND TO PLACE THE VEHICLE IN NEUTRAL WHENEVER THE FAILURE OCCURRED. THE TECHNICIAN ALSO INFORMED THE CONTACT THAT THE FAILURE ONLY OCCURRED AT LOW SPEEDS. THE VEHICLE WAS NOT REPAIRED. THE APPROXIMATE FAILURE MILEAGE WAS 250. ..UPDATED 01/16/2013 *BF THE CONSUMER STATED THE VEHICLE WAS TRADED IN. THE CONSUMER NO LONGER OWNS THE VEHICLE. UPDATED 1/25/2013 *JS

11/12/2012
Components: SERVICE BRAKES
Incident Date: 11/07/2012
Crash: No
Fire: No
Vehicle Identification Number: 2T3ZF4DV8CW******
Summary

DRIVING IN RUSH HOUR TRAFFIC AND BRAKING FOR CAR IN FRONT OF ME BUT NOTHING HAPPENED. READJUSTED MYSELF AND PRESSED HARDER ON BRAKES BUT STILL ROLLING. BRAKES TO FLOOR BUT STILL MOVING. HAD BRAKE PRESSED TO FLOOR AND ENDED UP ROLLING INTO CAR IN FRONT OF ME. MINOR SCRATCHES ON MY FRONT BUT NONE ON CAR AHEAD OF ME. GOT OUT BECAUSE I THOUGHT SOMEONE HIT ME FROM BEHIND BECAUSE COULDN'T EXPLAIN WHY I COULDN'T STOP. NO DAMAGE TO REAR. GOT BACK IN CAR AND DROVE HOME. BRAKES WORKED FINE SINCE. TOOK CAR TO DEALERSHIP ON SATURDAY BUT THEY COULD NOT FIND ANYTHING WRONG WITH THEM. UNSURE WHAT HAPPENED BUT I DID NOT SLAM ON BRAKES AND WAS ALERT AND PAYING ATTENTION WHEN BRAKES FAILED MOMENTARILY. DEALERSHIP ASSURED ME CAR WAS FINE. HASN'T HAPPENED SINCE. NOT SURE WHAT TO DO BUT SOMEONE FROM A RAV4 SITE SAID I SHOULD POST HERE. *TR

11/09/2012
Components: VEHICLE SPEED CONTROL
Incident Date: 10/17/2012
Crash: No
Fire: No
Vehicle Identification Number: 2T3ZF4DV1CW******
Summary

TL* THE CONTACT OWNS A 2012 TOYOTA RAV 4. THE CONTACT STATED THAT THE VEHICLE ABNORMALLY ACCELERATED AS THE BRAKES WERE DEPRESSED. THE CONTACT APPLIED THE BRAKES HARDER AND THE VEHICLE STOPPED. THE CONTACT STATED THAT THE FAILURE RECURRED SEVERAL TIMES LATER. THE VEHICLE WAS TAKEN TO THE DEALER FOR INSPECTION BUT THEY COULD NOT DUPLICATE THE FAILURE. THE VEHICLE WAS NOT REPAIRED AND THE FAILURE RECURRED. THE MANUFACTURER WAS NOTIFIED AND SENT SOMEONE TO FURTHER INSPECT THE VEHICLE BUT THEY COULD NOT DETERMINE THE CAUSE OF THE FAILURE. THE FAILURE MILEAGE WAS 200. THE VIN WAS UNAVAILABLE. UPDATED 12/19/12 *CN THE CONSUMER STATED THE VEHICLE WAS TRADED IN. UPDATED 1/9/2013 *JS

11/02/2012
Components: VEHICLE SPEED CONTROL,ENGINE
Incident Date: 11/02/2012
Crash: No
Fire: No
Vehicle Identification Number: 2T3BF4DV4CW******
Summary

I WAS STOPPED AT A STOP SIGN WAITING TO MAKE A RIGHT HAND TURN. A CAR WAS COMING FROM THE LEFT. WITH MY FOOT ON THE BRAKE, THE CAR FELT AS IF IT WERE GOING TO TAKE OFF. I PUSHED MY FOOT ON THE BRAKE PEDAL AS FAR DOWN AS I COULD. LUCKILY, THE APPROACHING CAR TURNED DOWN THE STREET I WAS STOPPED ON AND I WAS ABLE TO TURN RIGHT. AS SOON AS I TOOK MY FOOT OFF THE BRAKE THE CAR SURGED FORWARD LIKE THE GAS PEDAL WAS STUCK. THIS HAPPENED ABOUT ONE QUARTER MILE FROM MY HOUSE. I MADE IT HOME SAFELY. AFTER I GOT IN THE DRIVEWAY, I TURNED OFF THE ENGINE AND RESTARTED THE CAR BACK UP AGAIN. I DROVE IT UP AND DOWN THE DRIVEWAY A FEW TIMES AND IT WAS FINE. MY HUSBAND CHECKED THE FLOOR MAT AND IT WAS IN PLACE. VERY SCARY! *TR

10/21/2012
Components: VISIBILITY
Incident Date: 10/21/2012
Crash: No
Fire: No
Vehicle Identification Number: 2T3BK4DV0CW******
Summary

DRIVER SIDE WINDOW SPONTANEOUSLY EXPLODED AND SHATTERED, SENDING GLASS PARTICLES THROUGHOUT THE PASSENGER COMPARTMENT. DRIVER SUSTAINED SMALL CUT TO LEFT MIDDLE FINGER. ROAD CONDITIONS WERE SUNNY AND DRY WITHOUT ROAD HAZARDS. NO OTHER VEHICLES IN VICINITY. NO GRAVEL ON ROAD. WINDOW APPEARED TO BE INTACT PRIOR TO THIS SPONTANEOUS INCIDENT. *TR

10/15/2012
Components: SEATS
Incident Date: 07/26/2012
Crash: No
Fire: No
Vehicle Identification Number: JTMBF4DV9CD******
Summary

THE HEAD RESTRAINT WILL NOT LET ME SIT UP COMFORTABLY. IT PUSHES MY HEAD FORWARD CAUSING NECK PAIN. CAN'T JUST LEAN SEAT BACK MORE AS SOME SUGGEST. THAT WOULD JUST DECREASE THE INADEQUATE BACK SUPPORT IN THE SEAT EVEN FURTHER! *TR

09/25/2012
Components: POWER TRAIN
Incident Date: 09/12/2012
Crash: No
Fire: No
Vehicle Identification Number: 2T3DF4DV5CW******
Summary

I PARKED MY CAR IN RESIDENTIAL NEIGHBORHOOD AND PROCEEDED TO CROSS STREET WITH MY CAR PARKED BEHIND ME. THANKFULLY A MAN FACING CAR YELLED "YOUR CAR!" MY NEW CAR WAS ROLLING DOWN THE STREET BACKWARDS, GAINING SPEED DOWN THE INCLINE, HEADED FOR CURB, SIDEWALK AND HUGE TREE. I CHASED THE CAR DOWN THE STREET, GOT DOOR OPEN, JUMPED INSIDE VEHICLE AS IT WAS MOVING AND SLAMMED ON BRAKE, INJURING MY BACK AND SHOULDER IN THE PROCESS. THE PUSH-BUTTON START ALLOWED CAR TO "FREE-WHEEL" OUT OF CONTROL WHEN TURNED OFF, LEFT IN DRIVE, AND KEY LEFT IN CAR. I AM IN AND OUT OF CAR MANY TIMES A DAY. NO OTHER CAR I HAVE EVER OWNED WILL ALLOW ME, WITHOUT WARNING, TO LEAVE CAR IF LEFT IN "DRIVE". I WAS NOT INFORMED BY TOYOTA THAT PUSH-BUTTON IGNITION WOULD ALLOW MY CAR TO BECOME A POTENTIAL WEAPON, FREE WHEELING, IF LEFT IN DRIVE AND UNATTENDED. I WOULD LIKE THIS SITUATION TO BE REMEDIED TO SAVE LIVES AND PROPERTY DAMAGE. EVEN AFTER GOING THROUGH THIS FRIGHTENING EXPERIENCE, I CANNOT BE SURE IT WON'T HAPPEN AGAIN WITHOUT AN EFFECTIVE WARNING SYSTEM. *TR

09/17/2012
Components: VEHICLE SPEED CONTROL
Incident Date: 06/27/2012
Crash: No
Fire: No
Vehicle Identification Number: 2T3DK4DV0CW******
Summary

I PULLED INTO A LEFT TURN LANE TO MAKE A TURN. AS I WAS WAITING FOR ONCOMING TRAFFIC TO CLEAR THE CAR SUDDENLY SURGED FORWARD. I SLAMMED ON THE BRAKES. THAT STOPPED THE CAR. FORTUNATELY THERE WASN'T A CAR IN FRONT OF ME, OTHERWISE I WOULD HAVE HAD AN ACCIDENT. I WAS RIDING WITH MY COUSIN AND WE WERE TRAVELING ABOUT 25 MILES AN HOUR ON A BUSY STREET. THE CAR SURGED, MY COUSIN ASKED IF I HAD STEPPED ON THE GAS, I HADN'T. I IMMEDIATELY TOOK THE CAR TO THE TOYOTA DEALERSHIP. I TOLD THE TECH WHAT HAD HAPPENED, HE SAID THAT WAS IMPOSSIBLE. TOOK THE CAR FOR A SHORT DRIVE AND SAID THERE WAS NOTHING WRONG WITH THE CAR. IT CONTINUES TO HAPPEN PERIODICALLY. I HAVE ALSO NOTICED THIS WEEK THAT THE TRANSMISSION SEEMS TO LUG DOWN WHEN IT SHIFTS. I AM CONCERNED ABOUT THE OVERALL PERFORMANCE OF THIS CAR, NOT TO MENTION THE DEFECT IN THE PARALYZED WHITE PAINT. ONE TRIP THROUGH THE CAR WASH WITH NORMAL DIRT AND THE TOP LAYER OF PAINT CAME OFF IN ONE AREA. THE DEALERSHIP IS TO CALL ME WHEN THE REP COMES IN TO LOOK AT THE PAINT THAT WAS WEEKS AGO AND NO ONE HAS CALLED. *TR

09/04/2012
Components: VISIBILITY/WIPER
Incident Date: 09/03/2012
Crash: No
Fire: No
Summary

I OPENED THE VEHICLE TRUNK TO PLACE A SMALL BOX INSIDE. WHEN I SHUT THE TRUNK DOOR, THE GLASS ON THE PASSENGER-SIDE, REAR QUARTER PANEL SHATTERED. THE LOCATION WAS PARTICULARLY TROUBLING BECAUSE THE WINDOW WAS LOCATED DIRECTLY BEHIND MY INFANT'S CAR SEAT. THERE WERE NO PRIOR SCRATCHES OR CRACKS ON THE PANE. ALSO, THERE WAS NOTHING ON OR NEAR THE GLASS THAT WOULD HAVE CONTRIBUTED TO THE INCIDENT. *TR

09/01/2012
Components: SERVICE BRAKES
Incident Date: 07/02/2012
Crash: No
Fire: No
Vehicle Identification Number: 2T3BF4DV6CW******
Summary

THIS IS A LEASED CAR. THIS DATE WAS THE FIRST EPISODE OF A RECURRING PROBLEM. EACH TIME IT TOOK PLACE ON A LOCAL STREET. EACH TIME AS THE DRIVER ( MY WIFE OR MYSELF ) WAS STEPPING ON THE BRAKE TO BRING THE CAR TO A FULL STOP THE CAR SUDDENLY STARTED TO ACCELERATE. THIS FIRST INCIDENT WAS NOTEWORTHY BUT WAS ATTRIBUTED TO THE NEWNESS OF THE VEHICLE. THE THREE INCIDENTS THAT FOLLOWED WERE CONSIDERABLY WORSE. WE CONTACTED THE DEALER FROM WHOM THE CAR IS LEASED AND WERE TOLD TO BRING THE CAR IN . WE BROUGHT THE CAR IN ON AUGUST 23 AND PICKED IT UP ON AUGUST 30. AT THAT TIME WE WERE TOLD THAT THE CAR HAD BEEN TESTED AND NOTHING WA WRONG WITH IT. IN OTHER WORDS, TOYOTA HAS NO EXPLANATION OF WHY THESE FOUR INCIDENTS TOOK PLACE. THIS VEHICLE WAS PURCHASED SO THAT WE COULD SAFELY TRANSPORT OUR GRANDCHILDREN.THE LACK OF RESOLUTION OF THE PROBLEM LEAVES US WITH AN UNSAFE VEHICLE THAT WE WOULD NEVER USE FOR THE ORIGINAL INTENDED PURPOSE.THE AUGUST 29, 2012, WALL STREET JOURNAL COLUMN 'ME AND MY CAR' HAS A LETTER DESCRIBING A VERY SIMILAR PROBLEM ON A TOYOTA HIGHLANDER THAT WAS BROUGHT TO THE DEALER TWICE. EACH TIME THE LETTER WRITER WAS TOLD WHAT SEEMS TO BE TOYOTA'S STOCK ANSWER, "NOTHING IS WRONG'. THE WSJ COLUMNIST RESPONDS THAT ' COMPLAINTS ABOUT THE ELECTRONIC SPEEDCONTROL SYSTEMS ON TOYOTA (AND OTHER BRANDS )ARE FREQUENT'. HE GOES ON TO SUGGEST THAT FIGURING THE CAUSE WILL TAKE SEVERAL VISITS TO TOYOTA. NO ADDITIONAL VISITS WERE SCHEDULED OR EVEN SUGGESTED BY TOYOTA. *TR

08/24/2012
Components: POWER TRAIN
Incident Date: 05/01/2012
Crash: No
Fire: No
Vehicle Identification Number: JTMDK4DV3CD******
Summary

MY 2012 HAS DONE THIS VIRTUALLY FROM DAY 1. WHEN BRAKING, THERE IS A SUDDEN ACCELERATION FOR 1/4 TO 1/2 SECOND AT THE TIME THE TRANSMISSION DOWNSHIFTS. I ALSO NOTICE IT WHILE DRIVING AT HIGH SPEEDS AND BRAKING. IT IS MORE DANGEROUS AT SLOWER SPEEDS ESPECIALLY WHEN BRAKING AT A LIGHT WITH SOMEONE IN FRONT OF YOU. IT FEELS LIKE YOU ARE PRESSING BOTH THE BRAKE AND ACCELERATOR AT THE SAME TIME. IT DOES NOT DO THIS ALL THE TIME. MAYBE ONCE OR TWICE A DAY. I THINK IT HAS TO DO WITH HOW HARD YOU BRAKE AND WHAT SPEED YOU ARE GOING. IT IS MOST NOTICEABLE JUST BEFORE YOU COME TO A STOP. IT ALWAYS HAPPENS JUST AS THE TRANSMISSION AUTOMATICALLY DOWNSHIFTS AND MOST NOTICEABLE WHEN IT DOWNSHIFTS TO SECOND OR FIRST. I NOTICE IT WHEN BRAKING SAY FROM 65 TO 55 MPH AS WELL, BUT THE SUDDEN ACCELERATION AT THAT SPEED HAS NO OR MINIMAL AFFECT AND IS NOT THAT NOTICEABLE. *TR

08/24/2012
Components: SUSPENSION
Incident Date: 06/01/2012
Crash: No
Fire: No
Vehicle Identification Number: JTMDK4DV3CD******
Summary

MY REAR SUSPENSION PERIODICALLY THUMPS A FEW MINUTES AFTER I START DRIVING THE VEHICLE AND IS MOST NOTICEABLE ON A DIRT ROADS. IT SOUNDS LIKE A ROCK IS HITTING THE UNDERSIDE OF THE CAR, BUT I KNOW IT IS NOT A ROCK! IT ONLY DOES IT ONCE. IT'S LIKE THE SUSPENSION IS BINDING AND THEN RELEASES AFTER A CERTAIN DISTANCE DOWN THE ROAD. *TR

06/25/2012
Components: VISIBILITY/WIPER
Incident Date: 06/22/2012
Crash: No
Fire: No
Vehicle Identification Number: 2T3ZF4DV2CW******
Summary

VEHICLE IS ONLY A FEW WEEKS OLD AND THE WINDSHIELD BEGAN DEVELOPING A CRACK FROM THE PASSANGER SIDE SPREADING TOWARDS THE CENTER OF AND DOWN TOWARDS THE BOTTOM OF THE PASSANGER SIDE. *TR

06/19/2012
Components: ELECTRICAL SYSTEM
Incident Date: 05/11/2012
Crash: No
Fire: Yes
Vehicle Identification Number: 2T3BF4DVXCW******
Summary

THE CAR WAS PARKED IN THE DRIVEWAY WITH THE DOORS LOCKED AND THE WINDOWS ROLLED UP. SOMETIME BETWEEN 10PM AND 5:30AM THERE WAS A FIRE THAT CREATED ENOUGH HEAT TO MELT THE COATING ON THE FRONT WINDSHIELD AND BLOW OUT THE FRONT WINDSHIELD, MELT THE CENTER OF THE DASH AND THE AREA BETWEEN THE VISORS WHERE THE CONTROLS FOR THE SUNROOF AND INTERIOR LIGHTS WERE. IT ALSO CAUSED A SHORT IN THE WIRING THAT RESULTED IN TURNING ON THE HEADLIGHTS EVEN THOUGH THE SWITCH WAS OFF. WE HAD TO DISCONNECT THE CAR BATTERY TO TURN OFF THE LIGHTS. TOYOTA DID AN INVESTIGATION AND DECIDED THAT THE AURORA BE ANY BABY ON THE DASH SPONTANEOUSLY COMBUSTED IN THE MIDDLE OF THE NIGHT CAUSING THE FIRE AND DAMAGE. SINCE THERE HAVE BEEN REPORTS OF OTHER TOYOTAS HAVING PROBLEMS WITH ELECTRICAL I THOUGHT YOU WOULD WANT TO KNOW ABOUT THIS CASE. *JS

06/13/2012
Components: VEHICLE SPEED CONTROL
Incident Date: 06/11/2012
Crash: Yes
Fire: No
Vehicle Identification Number: 2T3BF4DV4CW******
Summary

TL* THE CONTACT OWNS A 2012 TOYOTA RAV-4. THE CONTACT STATED THAT AFTER ATTEMPTING TO DRIVE IN REVERSE OUT OF A PARKING SPACE WITH THE BRAKE PEDAL ENGAGED, THE VEHICLE SUDDENLY ACCELERATED AND CRASH INTO A PARKED VEHICLE. A POLICE REPORT WAS FILED. THE DRIVER SUSTAINED BRUISES TO HER LEG. THE VEHICLE WAS TAKEN TO THE DEALER WHO WAS UNABLE TO DIAGNOSED THE FAILURE. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE AND STATED THEY WOULD CONTACT HER AT A LATER DATE. THE VEHICLE WAS NOT REPAIRED. THE FAILURE AND CURRENT MILEAGE WAS 4,620. UPDATED 07/25/12*LJ THE CONSUMER STATED THE VEHICLE CHANGED GEARS ON ITS OWN, AND THE GAS PEDAL WENT TO THE FLOOR ON ITS OWN AS WELL. UPDATED 08/08/12

05/25/2012
Components: SEATS
Incident Date: 05/25/2012
Crash: No
Fire: No
Summary

THE ANGLE OF THE FORWARD-LEANING HEADRESTS MAKES IT IMPOSSIBLE TO SIT UP STRAIGHT WHILE DRIVING. THEY PUSH THE DRIVER'S HEAD FORWARD, CAUSING NECK AND BACK PAIN. VERY UNCOMFORTABLE AND DANGEROUS SINCE MANY PEOPLE ARE TURNING THE HEADRESTS AROUND IN ORDER TO DRIVE COMFORTABLY. THANK YOU. *TR

02/29/2012
Components: VEHICLE SPEED CONTROL
Incident Date: 02/24/2012
Crash: No
Fire: No
Vehicle Identification Number: 2T3BF4DV4CW******
Summary

TL* THE CONTACT OWNS A 2012 TOYOTA RAV4. THE CONTACT STATED THAT UPON SHIFTING INTO DRIVE, THERE WAS A RAPID INCREASE IN THE ENGINE RPMS AND THE VEHICLE BEGAN TO SURGE FORWARD. THE CONTACT APPLIED EXCESSIVE PRESSURE TO THE BRAKE PEDAL, BUT THE ENGINE CONTINUED TO REV. ANOTHER INDIVIDUAL OPENED THE DOORS AND TURNED OFF THE IGNITION. THE VEHICLE WAS THEN TOWED TO AN AUTHORIZED DEALER AND THEY WERE UNABLE TO DIAGNOSE THE FAILURE. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE AND OFFERED NO ASSISTANCE. THE FAILURE MILEAGE WAS 1,009.

5 Recalls

for 2012 TOYOTA RAV4
16/01/2013
CAMPAIGN NUMBER: 13V014000
AIR BAGS:FRONTAL:SENSOR/CONTROL MODULE-INACTIVE
If the front passenger seat occupant sensing system is out of calibration, the front passenger airbags may not deploy or they may deploy inappropriately for the passenger's size and position. This could increase the risk of personal injury during the event of a vehicle crash necessitating airbag deployment.
Campaign Number: 13V014000
Manufacture: Southeast Toyota Distributors, LLC
Components: AIR BAGS:FRONTAL:SENSOR/CONTROL MODULE-INACTIVE
Summary

Southeast Toyota Distributors, LLC (SET) is recalling certain models interspersed through model years 2009 through 2013 as follows: model year 2009-2012 Tacoma, 4Runner, Camry, Camry Hybrid, Prius, and RAV4; model year 2009-2010 Avalon, FJ Cruiser, and Highlander Hybrid; model year 2010-2013 model year Corolla, Sienna and Tundra; model year 2009-2013 Highlander and Venza; model year 2012 Prius V; and model year 2010-2012 Sequoia. During modification by SET to include accessories such as leather seat covers, seat heaters or headrest DVD systems, these vehicles may not have had the passenger seat occupant sensing system calibration tested. Without passing the calibration test, the occupant sensing system may not operate as designed.

Notes

Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.

09/04/2013
CAMPAIGN NUMBER: 13V123000
EQUIPMENT:OTHER:LABELS
An inaccurate label could lead to owners overloading their vehicles and tires. An overloaded vehicle can result in a tire failure which may result in a vehicle crash, personal injury, or property damage.
Campaign Number: 13V123000
Manufacture: Southeast Toyota Distributors, LLC
Components: EQUIPMENT:OTHER:LABELS
Summary

Southeast Toyota is recalling certain model year 2008 and 2010-2013 Toyota Tundra, 2010-2012 Rav4, 2012 Toyota Sequoia, 2010-2011 Toyota Corolla, 2010-2011 Toyota Camry and Camry Hybrid, 2010-2013 Toyota Highlander and Highlander Hybrid, 2010-2013 Toyota FJ Cruiser, 2011 Toyota Land Cruiser, 2010-2013 Toyota Venza, 2010-2011 Toyota 4Runner, 2010-2013 Toyota Tacoma, 2011-2012 Toyota Sienna, 2012 Toyota Prius, 2013 Scion FR-S, 2011 Scion XD, 2011 Scion XB, and 2012 Scion TC vehicles. These vehicles were sold with labels that were outside the allowable one percent of accuracy of actual weight added. Thus, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard (FMVSS) Number 110, "Tire Selection and Rims."

Notes

Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.

12/02/2014
CAMPAIGN NUMBER: 14V054000
SERVICE BRAKES, HYDRAULIC:ANTILOCK/TRACTION CONTROL/ELECTRONIC LIMITED SLIP:CONTROL UNIT/MODULE
If this occurs, these systems could become inoperative, reducing the directional control assistance, increasing the risk of a crash.
Campaign Number: 14V054000
Manufacture: Toyota Motor Engineering & Manufacturing
Components: SERVICE BRAKES, HYDRAULIC:ANTILOCK/TRACTION CONTROL/ELECTRONIC LIMITED SLIP:CONTROL UNIT/MODULE
Summary

Toyota is recalling certain model year 2012 and 2013 Toyota Tacoma and Lexus RX350 vehicles and certain model year 2012 Toyota Rav4 vehicles. In the affected vehicles, the brake system contains a brake actuator that adjusts the fluid pressure of each wheel cylinder. An electrical component within the actuator may experience an increased resistance resulting in the illumination of various warning lights, including those for the Vehicle Stability Control (VSC) system, Antilock Brake System (ABS), and Traction Control system.

Notes

Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.

18/09/2015
CAMPAIGN NUMBER: 15V577000
VISIBILITY/WIPER
Over time, the dripping water may cause corrosion and wear at the joint, potentially resulting in the separation of the wiper linkage. Once this occurs, the wipers would not function, reducing driver visibility and increasing the risk of a crash.
Campaign Number: 15V577000
Manufacture: Toyota Motor Engineering & Manufacturing
Components: VISIBILITY/WIPER
Summary

Toyota Motor Engineering & Manufacturing (Toyota) is recalling certain model year 2009-2012 RAV4 vehicles manufactured October 27, 2008, to December 19, 2012 and 2012-2014 RAV4 EV vehicles manufactured July 24, 2012, to August 29, 2014. In the affected vehicles, water may drip onto the joint that connects the wiper linkage to the wiper motor.

Notes

Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.

19/02/2016
CAMPAIGN NUMBER: 16V096000
SEAT BELTS:REAR/OTHER
A cut seat belt may not properly restrain the seat occupant, increasing their risk of injury in a crash.
Campaign Number: 16V096000
Manufacture: Toyota Motor Engineering & Manufacturing
Components: SEAT BELTS:REAR/OTHER
Summary

Toyota Motor Engineering & Manufacturing (Toyota) is recalling certain model year 2006-2012 RAV4 vehicles manufactured July 28, 2005, to December 19, 2012, and 2012-2014 RAV4 EV vehicles manufactured July 24, 2012, to August 29, 2014. In the event of a frontal collision, the rear seat belts for the outboard seats may be cut by the seat cushion frame.

Notes

Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.

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