EN

2012 Volkswagen CC 4 DR AWD

6
Recalls
225
Complaints

Safety Ratings.

NHTSA’s 5-Star Safety Ratings help consumers compare vehicle safety when searching for a car. More stars mean safer cars.

Frontal Crash
Side Crash
Rollover
Overall Front Star Rating

Combines Driver and Passenger star ratings into a single frontal rating. The frontal barrier test simulates a head-on collision between two similar vehicles, each moving at 35 mph.

Front Driver Side
Front Passenger Side
Overall Side Star Rating

Combines Side Barrier and Side Pole Star Ratings into a single side rating.

Driver
Passenger
Overall Side Pole Star Rating

Combines Side Barrier and Side Pole Star Ratings into a single side rating.

Rollover Star Rating

The Rollover Resistance test measures the risk of rollover in a single-vehicle, loss-of-control scenario.

Complaints
Recalls

225 Complaints

for 2012 VOLKSWAGEN CC
09/09/2021
Components: FUEL/PROPULSION SYSTEM
Incident Date: 09/08/2021
Crash: No
Fire: No
Vehicle Identification Number: WVWMP7AN3CE******
Summary

I have a VW CC 2012 --Vin [XXX]-- I have 87K and since 40K , I am going on my 3rd fuel pump, I only put in Premium gas with a fuel injector cleaner every 6K miles, I am not sure if this warrants investigation but I am putting this out there in case there are similar cars in this class/model. INFORMATION Redacted PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6).

08/21/2021
Components: FUEL/PROPULSION SYSTEM
Incident Date: 08/12/2021
Crash: No
Fire: No
Vehicle Identification Number: WVWMP7ANXCE******
Summary

Problem with Vapor Canister. Car won’t fill gas and smells like gas from cabin.

08/01/2021
Components: STEERING,ELECTRICAL SYSTEM,AIR BAGS
Incident Date: 07/26/2021
Crash: No
Fire: No
Vehicle Identification Number: wvwmn7an1ce******
Summary

The Power Steering keeps failing while driving. It is available for inspection, ASAP. This is a very dangerous hazard to lose the ability to steer the vehicle at any speed. I have not taken to my mechanic, yet. I have read all sorts of problems with steering since the Takata Air Bag Replacement Recall. Ever since the AirBag Replacement, many of my warning lights have been illuminated. The Dealer told me it is due to the Sensors on my Tires. I see they were previously recalled and now I have a problem with them, too. Right before the Steering Fails, I hear a gone and the Red Steering Wheel Light illuminates. I am then forced to slowly get off the road, barely able to turn the wheel, turn off the vehicle and re-start the engine to get the Power Steering to Re-Set itself. It is happening more and more often. Just went to Doctor appt Friday and it happened five (5) times going to and from Doctor (14 mile round trip). I see Dealers are telling people it is a Clock Spring and they are charing up to $ 6,800. to repair. My car only has 56,000. miles on it !!!

07/29/2021
Components: FUEL/PROPULSION SYSTEM
Incident Date: 05/10/2021
Crash: No
Fire: No
Vehicle Identification Number: WVWMP7AN6CE******
Summary

I got this car like 2 months and I had nothing but problems...the check engine light has been on since I bought the car the tire message has been on since I got the car now since this last week I have a red flashing oil. Light come on and it says low oil pressure turn engine off and check the manual something like that. Plus about a month ago I took it to vw dealer ship they fix the exhaust manifold supposedly it was under warranty or something like that so I didnt have to pay and the 2 fuel injectors they replaced also and I cant get my other 2 fuel injectors replaced untill they go out..and I guess that's why I get a light that flashes ECP when I'm driving also...so after all that I still have problems maybe even worse now with the low pressure meaning fuel pump is going out maybe I'm not sure.i do not have anymore money to keep fixing this car I bought like 2 months ago from vison motor sports in tulsa ok...they really screwed me and this is my first car I bought and that I have ever owned....help please thank you..

07/13/2021
Components: ENGINE
Incident Date: 05/09/2021
Crash: No
Fire: No
Vehicle Identification Number: WVWHP7AN5CE******
Summary

Vehicle stalls when accelerating or traveling at high rates of speed loses power. Lags to accelerate when gas pedal is pressed then suddenly jolts. Battery, Epc light, as well as engine light come on immediately. Vehicle will restart lights wil eventually go off until the next failure.

05/04/2021
Components: ELECTRICAL SYSTEM
Incident Date: 03/09/2021
Crash: No
Fire: Yes
Vehicle Identification Number: WVWMN7ANXCE******
Summary

TL* THE CONTACT OWNED A 2012 VOLKSWAGEN CC SPORT. THE CONTACT STATED WHILE DRIVING 55 MPH, SHE SAW SMOKE EMERGING FROM THE VENTS. UPON EXITING THE VEHICLE, THE CONTACT HEARD A LOUD POP NOISE AND FIRE BEGAN TO ENGULF FROM THE DASHBOARD. THERE WAS NO CRASH OR INJURIES DUE TO THE FIRE. THE AIR BAGS DID NOT DEPLOY. THE FIRE DEPARTMENT WAS CONTACTED AND WAS ABLE TO EXTINGUISH THE FIRE. A POLICE REPORT WAS FILED. THE VEHICLE WAS TOWED TO A IMPOUND LOT. THE CONTACT HAS NOT NOTIFIED LOCAL DEALER. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE VEHICLE WAS DESTROYED. THE MANUFACTURER WAS NOT INFORMED OF FAILURE. THE FAILURE MILEAGE WAS 120,000.

04/22/2021
Components: ENGINE
Incident Date: 03/21/2021
Crash: No
Fire: No
Vehicle Identification Number: WVWHN7AN8CE******
Summary

TL* THE CONTACT OWNS A 2012 VOLKSWAGEN CC. THE CONTACT STATED WHILE DRIVING 10 MPH, THE CHECK OIL WARNING LIGHT ILLUMINATED. THE CONTACT PULLED OVER AND UPON INSPECTION, NOTICED THAT ENGINE OIL NEEDED TO BE ADDED. THE VEHICLE WAS TOWED HENDRICK VOLKSWAGEN FRISCO 5010 TX-121, FRISCO, TX 75034, (469) 342-3493) TO BE DIAGNOSED. THE CONTACT WAS INFORMED THAT THE TIMING CHAIN, TIMING CHAIN TENSIONER, AND ENGINE NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS INFORMED OF THE FAILURE AND AGREED TO PARTIALLY COVER THE COST OF THE REPAIRS. THE FAILURE MILEAGE WAS APPROXIMATELY 97,000.

03/03/2021
Components: ELECTRICAL SYSTEM,SEATS,ENGINE
Incident Date: 10/01/2020
Crash: No
Fire: No
Vehicle Identification Number: WVWHP7AN0CE******
Summary

ENGINE SHUTOFF. TIMING BELT ISSUE. ELECTRICAL ISSUES BEFORE THIS.

02/03/2021
Components: STRUCTURE
Incident Date: 02/01/2021
Crash: No
Fire: No
Vehicle Identification Number: WVWMP7AN0CE******
Summary

WATER PUDDING IN DRIVER SIDE FOOTWELL, NO INDICATION OF WHERE THE WATER IS COMING FROM. MOLD GROWTH.

12/03/2020
Components: ENGINE
Incident Date: 12/02/2020
Crash: No
Fire: No
Vehicle Identification Number: WVWMP7AN5CE******
Summary

FLASHING CHECK ENGINE LIGHT; EPC LIGHT; CAR SHAKING; POWER LOSS; ENGINE MISFIRE. VEHICLE WAS MOVING AROUND 50MPH AT THE TIME.

10/02/2020
Components: POWER TRAIN,ENGINE,FUEL/PROPULSION SYSTEM
Incident Date: 09/28/2020
Crash: No
Fire: No
Vehicle Identification Number: WVWNP7ANXCE******
Summary

OIL PRESSURE CHANGE INDICATED ON DASHBOARD STATING, "LOW OIL PRESSURE", THE INDICATOR THEN WENT OUT AND THE 2012 VW CC 2.0 TSI SHUT OFF WHILE DRIVING ON THE INTERSTATE AT A SPEED OF APPROXIMATELY 45 MILES A HOUR. THE VEHICLE WAS RESTARTED AND MOVED OF THE INTERSTATE UNDER ITS OWN POWER, BUT WAS IDLING ROUGH AND STALLED. THE VEHICLE WILL NOT START NOW. THE CODE PULLED FROM THIS VEHICLE NOW READ, P0300, P0302, P0341, P000A, P0016, P0304, P0301, P0011, P0506

08/14/2020
Components: FUEL/PROPULSION SYSTEM
Incident Date: 06/16/2019
Crash: No
Fire: Yes
Vehicle Identification Number: WVWMP7AN9CE******
Summary

TL* THE CONTACT OWNS A 2012 VOLKSWAGEN CC SPORT. THE CONTACT STATED THAT WHILE DRIVING AT 40 MPH, THE VEHICLE STALLED WITHOUT WARNING. THE CONTACT WAS ABLE TO PUSH THE VEHICLE TO THE INDEPENDENT MECHANIC WHERE HE PURCHASED THE VEHICLE. THE MECHANIC DIAGNOSED THE VEHICLE WITH A DEFECTIVE FUEL PUMP AND HAD THE FUEL PUMP REPLACED. A YEAR LATER, THE CONTACT STATED THAT WHILE DRIVING AT 10 MPH, THE VEHICLE SHUT OFF AGAIN WITHOUT WARNING. WITH THE ASSISTANCE OF POLICE, THE CONTACT WAS ABLE TO PUSH THE VEHICLE TO ANOTHER INDEPENDENT MECHANIC. WHILE AT THE MECHANIC, THE CONTACT WAS INFORMED THAT THERE WAS A FIRE OCCURRING WITHIN HIS VEHICLE CLOSE TO HIS GAS TANK WHICH WAS CAUSED BY HIS FUEL PUMP. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE TO SEE IF THEY WOULD COVER THE REPAIR OF THE VEHICLE, THE MANUFACTURER OFFERED NO ASSISTANCE. A DEALER WAS NOT NOTIFIED OF THE FAILURE. UPON INVESTIGATION, THE CONTACT LINKED HIS FAILURE T6O NHTSA CAMPAIGN NUMBER: 17V509000 (FUEL SYSTEM, GASOLINE). THE VEHICLE HAD YET TO BE REPAIRED. THE FAILURE MILEAGE WAS APPROXIMATELY 126,000.

07/12/2020
Components: AIR BAGS,ELECTRONIC STABILITY CONTROL,SERVICE BRAKES
Incident Date: 07/12/2020
Crash: No
Fire: No
Vehicle Identification Number: WVWMP7AN2CE******
Summary

I BROUGHT THIS CAR ABOUT 3MONTHS AGO ANDRIVE ONE DAY ABS ERROR SO TOOK TO MECHANIC HE HOOKED TO MACHINE SAY REAR WHEEL DRIVER SIDE WHEEL SENSOR SO GOT THAT CHANGED THEN IT GAVE MORE CODE SAY COMPUTER NOT COMMUNICATING AN ALSO THE OTHER SENSORS OUT AN TCS PLUS STEERING ASST. SO I WENT ONLINE TO FIND OUT THIS IS A COMMON PROBLEM THAT VW CAN'T EVEN FIX .BUT THERE STILL ALLOWED TO SALE THEM WITH OUT A FIX SO NOW I HAVE TO GUESS IF I HAVE BRAKES OR TCS AN FORGOT THE PARK BRAKE HAS A CODE AS WELL SO WILL ANYBODY FIX THIS PROBLEM OR DO MORE PEOPLE HAVE TO DIE IN CRASH OR WASTE MONEY TAKEN IT TO VOLKWAGAN AN NOT GET IT FIX TO FUNNY AN LIGHTS ON PARKED OR DRIVE CAN'T CLEAR CODES THANKS

03/11/2020
Components: WHEELS
Incident Date: 07/08/2019
Crash: No
Fire: No
Vehicle Identification Number: WVWMP7AN1CE******
Summary

VOLKSWAGEN RECALLED CERTAIN MODEL YEAR 2012, CC VEHICLES, FOR FAILING TO COMPLY WITH THE REQUIREMENTS OF FEDERAL MOTOR VEHICLES SAFETY STANDARD NO. 138, "TIRE PRESSURE MONITORING SYSTEM (TPMS). VEHICLE IN QUESTION CURRENTLY IS EXPERIENCING AN ISSUE WITH THIS SYSTEM. VOLKSWAGEN SHOULD EXTEND THIS RECALL TO THIS VEHICLE AND OTHERS LIKE IT. SPECIFICALLY THE TPMS SENSOR WILL NOT DETECT PRESSURE IN TIRES AFTER TIRE REPLACEMENT OR ROTATION AND THERE IS NO WAY TO RESET SYSTEM.

02/16/2020
Components: POWER TRAIN,ENGINE
Incident Date: 02/14/2020
Crash: No
Fire: No
Vehicle Identification Number: WVWNP7AN2CE******
Summary

WHILE DRIVING HOME FROM WORK LAST NIGHT THE ENGINE STARTED MAKING STRANGE KNOCKING NOISES AND THEN STALLED WITH A BLINKING CEL THAT TURNED TO SOLID I RESTARTED THE CAR TWICE IN NEUTRAL (MANUAL TRANSMISSION) IT WAS R MILES FROM MY JOB TO MY HOME THE CAR NOW DOES NOT START AND MAKES A VERY LOUD KNOCKING NOISE THE TIMING CHAIN JUMPED AND NOW MY ENGINE IS COMPLETELY DAMAGED I COULD HAVE BEEN REAR ENDED WHEN THE CAR STALLED 3 MILES

02/01/2020
Components: EXTERIOR LIGHTING
Incident Date: 01/22/2020
Crash: No
Fire: No
Vehicle Identification Number: WVWHP7AN8CE******
Summary

REAR TAIL LIGHTING AND TRUCK LATCH FAIL TO OPERATE CAUSING HIGH POSSIBILITY OF BEING STRUCK FROM BEHIND. THIS IS AND HAS BEEN A PROBLEM FOR YEARS, ALL 2009 TO 2012 VOLKSWAGEN CC MODELS HAVE AND CONTINUE TO HAVE THE ISSUE. THE WIRING HARNESS IN THE TRUNK IS OF POOR DESIGN AND QUALITY CAUSING WIRES TO BREAK AND CREATE OPEN SHOTS RESULTING IN NO TAIL LAMP LIGHTING.

01/25/2020
Components: ENGINE
Incident Date: 03/13/2019
Crash: No
Fire: No
Vehicle Identification Number: WVWMN7ANXCE******
Summary

I WENT TO STORE CAME BACK OUT CAR WAS DRIVING FINE ON THE WAY WHEN I CAME BACK OT IT WOULDN'T START HAD IT TOWED TO MY MECHANIC NO COMPRESSION IT TRIES TO STAR BUT JUST TURNS OVER HE SAYS I NEED A NEW MOTOR A USED MOTOR FOR THE CAR IS LIKE 2900 AAND THAT'S JUST TOO BUY NOT HAVE THE OLD ONE TOOK IT AND THE NEW ONE INSTALLED I CALLED VOLKSWAGEN IN COLERAINE MECHANIC TELLS NE THE ENGINE IN THOSE CARS JUAT GO OT WITHOUT ANY REASON SO NEED LESS TO SAY IM BEING SUED BY A CAR DEALERSHIP FOR SOMETHING I CANR EVEN DRIVE SOMETHING NEEDS TO BE DONE I SEE MANY OF PEOPLE HAVING THE SAME B PROBLEM

12/23/2019
Components: VEHICLE SPEED CONTROL,ELECTRONIC STABILITY CONTROL,FUEL/PROPULSION SYSTEM
Incident Date: 11/07/2019
Crash: No
Fire: No
Vehicle Identification Number: WVWMP7ANXCE******
Summary

WHILE DRIVING IN DC AND ALSO WHILE STATIONARY MY CAR ENGINE BEGINS TO STAGGER OR SHAKE REPEATEDLY AND THE FUEL PUMP AND INJECTORS ARE ALSO GIVING OUT THE EXHAUST SYSTEM FEELS BACKED UP EPC LIGHT GOES ON AND OFF CONSTANTLY AND AIR INTAKE MANIFOLD LOOKS OUT OF SORTS SPARK PLUGS GO OUT VERY FAST AS WELL .

10/24/2019
Components: AIR BAGS
Incident Date: 03/07/2019
Crash: No
Fire: No
Vehicle Identification Number: WVWMN7AN9CE******
Summary

I TOOK MY CAR TO GUNTHER VOLKSWAGEN OF FORT LAUDERDALE 1660 S STATE RD 7, FORT LAUDERDALE, FL 33317 (954) 420-7374. THEY REFUSED TO CHANGE THE TAKATA AIRBAG I WAS TOLD THAT THEY COULD NOT CONNECT THEIR EQUIPMENT . I WAS TOLD THAT I NEED TO PAY FOR THEM TO DO DIAGNOSTICS ON MY CAR. THEY WOULDN'T EVEN CHECK THE PROBLEM WITHOUT PAYING. I TOLD THEM THAT I COULD NOT AFFORD ANY REPAIRS AND THIS WAS A RECALL. THEY WOULD NOT EVEN LOOK AT MY CAR WITHOUT PAYING. SO I HAVE BEEN DRIVING WITH THE SAME AIRBAG. I CANNOT AFFORD THESE REPAIRS SO THERE'S NOTHING I CAN DO ABOUT THIS AIRBAG SITUATION. I ALREADY CALLED THE VOLKSWAGEN OF AMERICA AND THEY ARE NO HELP. IF ANYTHING CAN BE DONE I WOULD GREATLY APPRECIATED IT.

10/17/2019
Components: EXTERIOR LIGHTING
Incident Date: 10/01/2018
Crash: No
Fire: No
Vehicle Identification Number: WVWMP7AN4CE******
Summary

TL* THE CONTACT OWNS A 2012 VOLKSWAGEN CC. THE CONTACT STATED THAT THE REAR BRAKE LIGHTS KEPT FAILING TO WORK AND THE BRAKE LIGHT ILLUMINATED ON THE INSTRUMENT PANEL. THE FAILURE OCCURRED SIX TIMES. AN INDEPENDENT MECHANIC STATED THAT THERE WAS AN ISSUE WITH THE DRIVER'S SIDE OF THE VEHICLE AFTER RESEARCHING IT ON THE INTERNET. THE CONTACT CALLED THE MANUFACTURER AND WAS INFORMED TO GET THE BRAKE LIGHTS REPAIRED AND KEEP THE RECEIPTS TO GET REIMBURSED IN THE EVENT A RECALL WAS ISSUED. VOLKSWAGEN OF FREDERICKSBURG (5208 JEFFERSON DAVIS HWY, FREDERICKSBURG, VA 22408, (540) 898-1600) STATED THAT THERE WAS A WIRING MALFUNCTION IN THE TRUNK, WHICH CAUSED THE BRAKE LIGHTS TO GO OUT. THE CONTACT FOUND OUT THAT THE DEALER MISLED HER ON OTHER MAINTENANCE ISSUES. THE CONTACT NO LONGER TRUSTED THE DEALER AND HAD THE LIGHTS REPAIRED BY AN INDEPENDENT MECHANIC. THE FAILURE MILEAGE WAS 74,000. *BF *TP

09/10/2019
Components: ENGINE
Incident Date: 08/30/2019
Crash: No
Fire: No
Vehicle Identification Number: WVWHP7AN9CE******
Summary

CAR STUTTERED RIGHT BEFORE I PARKED IN A PARKING SPOT TURNED OFF CAR, WENT IN A STORE CAME BACK OUT AND CAR WOULD NOT START, JUST CRANKS BUT WONT TURN OVER. TIMING CHAIN TENSIONER FAILURE. LOSS OF 4 CYLINDER COMPRESSION. NEED COMPLETE ENGINE REPLACEMENT. A KNOWN PROBLEM WITH 2.0 TURBO ENGINE, DATING BACK TO 2008 I HAVE 86000 MILES.

08/19/2019
Components: ENGINE
Incident Date: 08/17/2019
Crash: No
Fire: No
Vehicle Identification Number: WVWMN7ANXCE******
Summary

DRIVING A 2012 VW CC WITH 57,000 MILES. DRIVING ON HIGHWAY AT 70 MPH AND ATTEMPTED TO PASS A SLOW MOVING TRUCK. ACCELERATED QUICKLY AND MID PASS THE ENGINE LOST POWER AND IMMEDIATELY WENT INTO "LIMP MODE" WITH ECR LIGHT ACTIVATED ON THE DASH. PULLED OVER SAFELY AND TURNED OFF THE ENGINE. AFTER COLLECTING MYSELF, I STARTED ENGINE TO DRIVE OFF HIGHWAY. CAR WOULD NOT START. I SAT A FEW MOMENTS IN PANIC AND TRIED AGAIN. THE CAR STARTED AND I DROVE WITH ECR LIGHT ON TO NEXT EXIT. THE CAR WAS SLUGGISH WITH LITTLE ACCELERATION. PULLED TO GAS STATION AND TURNED OFF AGAIN. RESTARTED AND THE ENGINE RPMS RAN HIGHER IN IDLE SO I TURNED OFF THE CAR AGAIN. LET IT SIT AND RESTARTED AND DROVE TO AUTO ZONE WHERE THEY DID A CODE TESTER AND WAS TOLD P0229 UNDERBOOST TURBOCHARGER WAS ISSUE. AUTO ZONE EMPLOYEE SAID HE HAD SEEN IT MANY TIMES AND ITS A KNOWN ISSUE WITH 2.0 TURBO ENGINES IN VW AND AUDI. THE REPORT IS ATTACHED. AUTO ZONE RESET THE ECR LIGHT AND THE CAR WAS DRIVEN TO FINAL DESTINATION INTO ARIZONA WITH NO ADDITIONAL ISSUES YET. RESEARCHING I FOUND THE FOLLOWING LINK HTTPS://WWW.CARGURUS.COM/CARS/DISCUSSION-T23523_DS493841. THIS LINK EXPRESSES THE OPINIONS OF MANY DRIVERS OVER THE YEARS EXPERIENCING THIS ISSUE AND HOW UNSAFE AND DIFFICULT TO IS TO RESOLVE WITH MANY FOLKS EXPERIENCING THOUSANDS OF DOLLARS IN REPAIRS AND NEVER FINDING A REMEDY. I AM WORRIED AND SHOCKED THAT THE CAR ENGINE CAN BE TURNED OFF BY A COMPUTER WITH NO BYPASS FOR THE DRIVER. EXTREMELY DANGEROUS WHILE DRIVING.

07/26/2019
Components: VEHICLE SPEED CONTROL,ELECTRONIC STABILITY CONTROL,SERVICE BRAKES
Incident Date: 07/22/2019
Crash: No
Fire: No
Vehicle Identification Number: WVWNP7AN2CE******
Summary

DRIVING ON A RAINY DAY THE ABS BRAKES SKID SLIGHTLY AND AND THEN THE ABS LIGHT THE TRACTION CONTROL LIGHT THE PARKING BRAKE THE AIRBAG LIGHT IT ALSO SAYS (FAULT/ ABS STABALIZATION CONTROL (ESC) AND NEXT MESSAGE IS AIR BAG FAULT ALL TURN ON THEN TURN OFF A FEW DAYS LATER THEY ARE ALL SOLID AND STAYING ON MECHANIC SAYS IT'S A BAD SPEED SENSOR LET'S SEE IT'S NOT REPAIRED YET

07/16/2019
Components: ENGINE
Incident Date: 07/10/2019
Crash: No
Fire: No
Vehicle Identification Number: WVWMN7AN4CE******
Summary

THE TIMING CHAIN BROKE TWICE, ,

07/11/2019
Components: AIR BAGS
Incident Date: 11/26/2018
Crash: No
Fire: No
Vehicle Identification Number: WVWMN7AN4CE******
Summary

TL* THE CONTACT OWNS A 2012 VOLKSWAGEN CC. THE CONTACT STATED THAT THE HORN WAS NOT WORKING BECAUSE THE CLOCKSPRING WAS MALFUNCTIONING. THE VEHICLE WAS TAKEN TO CHARLES MAUND VOLKSWAGEN (6900 BURNET RD, AUSTIN, TX 78757, (512) 458-1111) TO BE REPAIRED PER AN UNKNOWN RECALL PERTAINING TO THE CLOCKSPRING. AFTER THE REPAIR, THE FAILURE RECURRED WITHIN A FEW DAYS. WHEN THE CONTACT CALLED THE DEALER, THEY WANTED TO CHARGE $1,000 TO REPAIR THE VEHICLE AGAIN. THE CONTACT CALLED THE MANUFACTURER AND WAS ADVISED TO GO BACK TO THE DEALER TO HAVE THE CLOCKSPRING RESET. THE DEALER INFORMED THE CONTACT THAT THE CLOCKSPRINGS WERE DESIGNED FAULTY, BUT THEY AND THE MANUFACTURER DID NOT WANT TO PAY FOR A NEW PART. THE VEHICLE HAD NOT BEEN REPAIRED FOR APPROXIMATELY NINE MONTHS. THE CONTACT CALLED THE DEALER AGAIN LAST WEEK, BUT HAD NOT RECEIVED A CALL BACK. THE FAILURE MILEAGE WAS 88,000.

06/17/2019
Components: POWER TRAIN
Incident Date: 06/08/2019
Crash: No
Fire: No
Vehicle Identification Number: WVWMN7AN4CE******
Summary

TL* THE CONTACT OWNS A 2012 VOLKSWAGEN CC. THE CONTACT STATED THAT WHEN THE GEARS WERE SHIFTED, AN ABNORMAL GRINDING SOUND WAS HEARD. THE CONTACT ALSO STATED THAT THE VEHICLE IDLED BEFORE ACCELERATING AND THE SERVICE TRANSMISSION WARNING INDICATOR ILLUMINATED. THE VEHICLE WAS DRIVEN TO AN INDEPENDENT MECHANIC WHO DIAGNOSED THAT A MEGATRONIC MODULE NEEDED TO BE INSTALLED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE AND ADVISED THE CONTACT TO BRING THE VEHICLE TO A DEALER TO BE REPAIRED AT HER EXPENSE SINCE THE VIN WAS NOT INCLUDED IN A RECALL. THE DEALER WAS NOT CONTACTED. THE FAILURE MILEAGE WAS 150,000.

06/07/2019
Components: ELECTRICAL SYSTEM
Incident Date: 06/01/2019
Crash: No
Fire: No
Vehicle Identification Number: WVWMN7AN7CE******
Summary

VARIOUS ALERTS FOR DIFFERENT LIGHTS, LEFT FRONT SIDE LIGHT, RIGHT REAR SIDE LIGHT, GAS CAP, DRIVERS WINDOW WON'T ROLL ALL THE WAY UP, CLOCK RESETS BY ITSELF TO WRONG TIME.

06/06/2019
Components: POWER TRAIN
Incident Date: 06/05/2019
Crash: No
Fire: No
Vehicle Identification Number: WVWMP7AN3CE******
Summary

TL* THE CONTACT OWNS A 2012 VOLKSWAGEN CC. WHILE DRIVING 70 MPH, THE VEHICLE DOWNSHIFTED INTO NEUTRAL ON ITS OWN AND THE CHECK ENGINE WARNING INDICATOR ILLUMINATED. THE VEHICLE WAS TAKEN TO BOZZANI VOLKSWAGEN (LOCATED AT 528 S CITRUS AVE, COVINA, CA 91723, (626) 921-5160) WHERE IT WAS DIAGNOSED THAT THE MECHATRONIC UNIT NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOTIFIED. THE FAILURE MILEAGE WAS 140,798.

05/29/2019
Components: UNKNOWN OR OTHER
Incident Date: 05/27/2019
Crash: No
Fire: No
Vehicle Identification Number: WVWMP7AN3CE******
Summary

KNOCK SENSOR

05/20/2019
Components: ENGINE
Incident Date: 03/01/2018
Crash: No
Fire: No
Vehicle Identification Number: WVWMP7AN2CE******
Summary

MY CAR HAS BEEN BURNING OIL LIKE CRAZY ONCE IT REACHED 95,000 MILES. I'VE ALWAYS GO MY OIL CHANGED ON TIME PROFESSIONALLY. I HAVE TO KEEP OIL IN MY CAR BECAUSE IT BURNS SO FAST. WHEN I ACCELERATE BLACK SMOKE COMES OUT THE TAILPIPE. I GOT MY OIL CHANGED APRIL 12TH AND BY APRIL 28TH MY ENGINE SHUT OFF LIGHT WAS FLASHING..... CHECKED THE OIL AND THE STICK WAS BONE DRY. *TR

04/15/2019
Components: ELECTRICAL SYSTEM,ENGINE
Incident Date: 12/25/2018
Crash: No
Fire: No
Vehicle Identification Number: WVWMN7AN5CE******
Summary

TL* THE CONTACT OWNS A 2012 VOLKSWAGEN CC. THE CONTACT STATED THAT THE VEHICLE WOULD NOT IMMEDIATELY START. WHILE DRIVING, THE SPEED WOULD SUDDENLY DECELERATE AND THE ENGINE STALLED. THE CONTACT ALSO INDICATED THAT GRAY COLORED EXHAUST FUMES WERE PRESENT COMING FROM THE VEHICLE. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC, BUT THE CAUSE OF THE FAILURE COULD NOT BE DETERMINED. THE LOCAL DEALER AND MANUFACTURER WERE NOT NOTIFIED OF THE FAILURES. THE FAILURE MILEAGE WAS 120,000.

04/08/2019
Components: UNKNOWN OR OTHER,ENGINE
Incident Date: 03/15/2019
Crash: No
Fire: No
Vehicle Identification Number: WVWMN7AN0CE******
Summary

THE 2.0T TSI ENGINE WAS MADE WITH A FAULTY TIMING CHAIN TENSIONER WHICH WILL FAIL AND CAUSE THE TIMING CHAIN TO BREAK CAUSING IMMEDIATE CATASTROPHIC ENGINE DAMAGE PUTTING THE DRIVER AND OCCUPANTS IN DANGER BECAUSE OF LOSS OF POWER AND DIFFICULTY STEERING. I AM EXTREMELY BLESSED THAT I NOTICED THE CAR WAS ACTING FUNNY AND EXITED OFF THE HIGHWAY. IT'S RIDICULOUS TO ME HOW THE TIMING CHAIN COULD CAUSE THAT MUCH DAMAGE TO THE ENGINE. THE ENGINE OBVIOUSLY HAS BEEN CREATED WITH A FAULTY DESIGN, SO NOW I'M EXPECTED TO PAY TO REPLACE A FAULTY ENGINE WITH ANOTHER FAULTY ENGINE. IT'S EXTREMELY UPSETTING THAT AFTER I SENT MY VEHICLE IN FOR ISSUES WITH A RECALL, FUEL PUMP, THAT MY VEHICLE WOULD JUST SELF DESTRUCT LIKE THIS

03/11/2019
Components: ENGINE,FUEL/PROPULSION SYSTEM
Incident Date: 02/28/2019
Crash: No
Fire: No
Vehicle Identification Number: WVWNP7AN0CE******
Summary

TL* THE CONTACT OWNS A 2012 VOLKSWAGEN CC. WHILE DRIVING 25 MPH, THE VEHICLE STARTED TO DECELERATE AND LOST POWER. ALSO, THE EPC WARNING INDICATOR ILLUMINATED. THE CONTACT WAS ABLE TO COAST THE VEHICLE TO THE SIDE OF THE ROAD. AFTER THIRTY MINUTES, THE VEHICLE RESTARTED AND WAS DRIVEN TO THE CONTACT'S RESIDENCE. WHILE THE VEHICLE WAS IDLING, THE FAILURE RECURRED AND THE VEHICLE STALLED. THE VEHICLE WAS LATER TAKEN TO PIAZZA VOLKSWAGEN OF ARDMORE (150 W LANCASTER AVE, ARDMORE, PA 19003, (610) 896-8600) WHERE IT WAS DIAGNOSED THAT THE LOW PRESSURE FUEL PUMP FAILED AND NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE CONTACT STATED THAT THE VEHICLE WAS RECENTLY REPAIRED PER NHTSA CAMPAIGN NUMBER: 17V509000 (FUEL SYSTEM, GASOLINE). THE MANUFACTURER WAS NOTIFIED OF THE FAILURE BUT DID NOT OFFER ASSISTANCE. THE APPROXIMATE FAILURE MILEAGE WAS 68,000.

03/08/2019
Components: POWER TRAIN,ENGINE,FUEL/PROPULSION SYSTEM
Incident Date: 05/31/2016
Crash: No
Fire: No
Vehicle Identification Number: WVWMN7AN3CE******
Summary

THE VEHICLE IN QUESTION HAS HAD OVER TWO YEARS OF UNRESOLVED ENGINE AND TRANSMISSION PROBLEMS. THE VEHICLE HAS BEEN REPEATEDLY RETURN TO THE DEALERSHIP ONLY TO BE TOLD THAT WHAT IT WAS THERE FOR NOT TO BE THE PROBLEM BUT OTHER THINGS HAVE BEEN FOUND AND THATS THE PROBLEM. AFTER PAYING FOR THAT REPAIR ONLY TO BRING IT BACK FOR THE ORIGINAL COMPLAINT. THIS IS THE PATTERN WITH THE ENGINE LEAKING OIL AND THE LEAK NEVER FOUND TO THE CAR NOT GOING ABOVE 10 MPH. WTHIN THE LAST 5 MONTHS THE CAR HAS BEEN IN THE SHOP FOR THE SAME ISSUE OF NO POWER AND RATTLING SHAKING TRANSMISSION. THREE TO FOUR WEEKS AT A TIME. IN THE PAST THE CAR HAS BEEN RETURNED TO THE DEALERSHIP ONCE A WEEK FOR THE OIL TO BE CHECK AND FILLED TO SPECS . ALSO WITHIN THE PAST TWO YEARS THE ENTIRE ENGINE HAS BEEN WORKED ON BY THE DEALERSHIP AND THE TRANSMISSION WAS BLOWN UP BY A TECHNICIAN BEING CARELESS IN MAKING A REPAIR. IN REPAIR ORDERS I HAVE THE MAJOR WORK THAT HAS BEEN DONE ON THIS VEHICLE.IN TALKING TO THE DEALERSHIP AND VOLKSWAGEN THE ONLY THING THATS BEING SAID THAT THE CAR IS TOO FAR OUT OF WARRANTY. THE ISSUE THAT GENERATES THIS COMPLAINT IS THAT NOW VOLKSWAGEN DEALERSHIP HAS THE CAR AND IT NEEDS A ENGINE AND TRANSMISSION AND WANTS BETWEEN $8,000-$11,000. THIS IS A MAJOR PROBLEM BECAUSE OF THE ISSUE THAT HAVE BEEN HAVING OVER THE PERIOD OF TIME. THE CONSUMER SHOULD NOT BE CARRYING THE BURDEN OF THIS TYPE OF REPAIR BECAUSE OF THE HISTORY OF THE CARS IN QUESTION (WHICH IS THE VOLKSWAGEN 2012 CC). ALL OF THE PROBLEMS HAVE OCCURRED WHILE THE CAR WAS IN MOTION. THE EVENTS WITH THIS CAR STARTED IN THE YEAR 2016 AND THE PROBLEMS HAVE BEEN CONSTANT EVRY SINCE UP UNTIL THIS CURRENT DATE.

02/16/2019
Components: ENGINE
Incident Date: 02/15/2019
Crash: No
Fire: No
Vehicle Identification Number: WVWMP7AN5CE******
Summary

STALLING, AND WILL START AND STALL - EPC LIGHT ON DASH

12/27/2018
Components: AIR BAGS
Incident Date: 12/27/2018
Crash: No
Fire: No
Vehicle Identification Number: WWW.SAFERCA******
Summary

TAKATA RECALI I ASKED BOARDWALK VOLKSWAGEN(1 BAIR ISLAND RD, REDWOOD CITY, CA 94063) TO HELP ME TO ADDRESS TAKATA RECALL. HOWEVER, THEY JUST SAY THEY DO NOT HAVE RELATED PARTS, AND DO NOT RESPONSE ME AGAIN. IT SEEMS THAT THEY WON'T HELP TO ADDRESS THE TAKATA RECALL, WHICH IS A VERY SEVERE RECALL. I FEEL VERY DISAPPOINTED ABOUT THEIR RESPONSES.

12/24/2018
Components: UNKNOWN OR OTHER
Incident Date: 12/24/2018
Crash: No
Fire: No
Vehicle Identification Number: WVWMN7AN9CE******
Summary

WHEN VEHICLE IS IN MOTION THERE HAS BEEN MULTIPLE TIMES I CAME CLOSE TO GETTING IN AN ACCIDENT DUE TO BEING UNABLE TO USE MY HORN. MY HORN AND CONTROLS NOT WORK DUE TO THE CLOCK SPRING HARNESS. THE VW CLOCK SPRING WARRANTY WILL NOT COVER THE FIX DUE TO MY AIRBAG LIGHT NOT BEING ON YET. MY HORN NOT WORKING ALONE IS A SAFETY ISSUE AND THEY REFUSE TO SEE IT THAT WAY.

11/27/2018
Components: POWER TRAIN
Incident Date: 11/27/2018
Crash: No
Fire: No
Vehicle Identification Number: WVWMP7AN6CE******
Summary

MY 2012 VW CC IS IN THE SHOP AS I WRITE THIS AS IT HAS BEEN IDENTIFIED WITH A DEFECTIVE TIMING CHAIN/TENSIONER. IT WAS ONLY A MATTER OF TIME BEFORE MY ENGINE HAD CATASTROPHIC FAILURE LIKE THE HUNDREDS OF OTHERS VW HAS ACKNOWLEDGED. MY MODEL IS LISTED ON THE RELATED VW SETTLEMENT SITE AS PART OF THE AFFECTED MODELS BUT YET MY VIN HAS BEEN APPARENTLY LEFT OUT OF THE SETTLEMENT SO I HAVE TO PAY ON MY OWN. NO ONE CAN EXPLAIN TO ME WHY MY CAR IS BEING EXCLUDED WHEN IT HAS THE PROBLEM PARTS VW HAS CONCEDED TO. I THINK VW DELIBERATELY TAMPERED WITH THE NUMBERS OF THE VEHICLES AFFECTED TO CUT DOWN ON SETTLEMENT COSTS

11/27/2018
Components: FUEL/PROPULSION SYSTEM
Incident Date: 11/06/2017
Crash: No
Fire: No
Vehicle Identification Number: WVWMP7AN9CE******
Summary

SAFETY RECALL 20AE SUBMITTED REPAIR RECEIPT TO GET THE REIMBURSEMENT IN JUNE, 2018 BUT I DIDN'T GET IT YET. I CALLED THE CUSTOMER SERVICE ON NOV 5, 2018 AND THEY SAID THEY RECEIVED MY REIMBURSEMENT REQUEST FORM AND WILL REACH TO ME WITHIN 14 DAYS. BUT, THEY DIDN'T.

11/17/2018
Components: ENGINE
Incident Date: 11/16/2018
Crash: No
Fire: No
Vehicle Identification Number: WVWMN7AN7AN******
Summary

THE CAR HAS 50,000 MILES ON IT AND ONE DAY I STARTED THE CAR IN THE MORNING AND IT WAS QUITE AS IT SHOULD BE THEN IT STARTED IT TO MISFIRING AND START TO SHUT OFF. I TOOK IT TO THE MECHANIC AND THE DEALER, THEY BOTH CONFIRMED THAT THE TIMING BELT NEEDS TO BE REPLACED AND I SHOULDN'T BE STARTING THE CAR UNTIL I GET IT FIXED. I CAN NOT BELIEVE THAT THIS MAJOR PROBLEM WILL OCCUR ON A CAR THAT HAS A LOW MILEAGE LIKE MINE.

10/19/2018
Components: ELECTRICAL SYSTEM,UNKNOWN OR OTHER,VISIBILITY/WIPER
Incident Date: 10/17/2018
Crash: No
Fire: No
Vehicle Identification Number: WVWMP7ANOCE******
Summary

HOOD LATCH PREVENTS HOOD FROM OPENING. VW KNOWS THIS PROBLEM IS A MANUFACTURING DEFECT AND THEY REFUSE TO REPAIR IT WITHOUT A CHARGE OF $250 INCLUDING THE PART. THE COOLING SYSTEM HAS A ERROR LIGHT GLOWING WHEN THERE IS NO PROBLEM. THE WARNING SYSTEM SHOWS VARIOUS PARTS AS MALFUNCTRONING BUT APPEARS THE DIAGNOSTIC MODULE IS AT FAULT.

09/13/2018
Components: AIR BAGS
Incident Date: 06/19/2018
Crash: No
Fire: No
Vehicle Identification Number: WVWMN7AN7CE******
Summary

TAKATA RECALL MULTIPLE APPOINT REQUESTS SINCE JUNE 2018 IN HOUSTON AREA NAMELY: ARCHER VOLKSWAGEN , 10400 SOUTHWEST FWY, HOUSTON, TX 77074 WEST HOUSTON VOLKSWAGEN, 17113 KATY FWY, HOUSTON, TX 77094

09/13/2018
Components: AIR BAGS
Incident Date: 07/02/2018
Crash: No
Fire: No
Vehicle Identification Number: WVWMN7AN9CE******
Summary

TL* TAKATA RECALL. THE CONTACT OWNS A 2012 VOLKSWAGEN CC. THE CONTACT STATED THAT THE MANUFACTURER WAS UNABLE TO PROVIDE THE PART FOR NHTSA CAMPAIGN NUMBER: 18V148000 (AIR BAGS) TO THE DEALER WITHIN A REASONABLE TIME FRAME. DAVID MAUS VOLKSWAGEN SOUTH (5474 S ORANGE BLOSSOM TRAIL, ORLANDO, FL 32839, (407) 412-9080) SCHEDULED AN APPOINTMENT A WEEK AGO. ONCE THE CONTACT ARRIVED AT THE DEALER, HE WAS INFORMED THAT THE PART WAS UNAVAILABLE. THE MANUFACTURER WAS CONTACTED AND WAS UNABLE TO PROVIDE A REASONABLE TIMEFRAME TO PROVIDE THE PART FOR THE RECALL REPAIR. THE CONTACT HAD NOT EXPERIENCED A FAILURE. PARTS DISTRIBUTION DISCONNECT.

09/13/2018
Components: AIR BAGS
Incident Date: 09/13/2018
Crash: Yes
Fire: No
Vehicle Identification Number: WVWMP7AN5CE******
Summary

FRONT END CRASH WITH SIGNIFICANT DAMAGE TO FRONT BUMPER CENTER. NO AIRBAG DEPLOYMENT IN VEHICLE BUT SMELL OF AIRBAG PROPELLANT.

08/23/2018
Components: ENGINE
Incident Date: 07/01/2018
Crash: No
Fire: No
Vehicle Identification Number: WVWMP7AN0CE******
Summary

2012 VOLKSWAGEN CC. CONSUMER WRITES IN REGARDS TO OIL PRESSURE SENSOR AND ENGINE SHUTTING OFF. *LD THE CONSUMER STATED THE VEHICLE COULD NOT BE DRIVEN MORE THAN 20 MILES BEFORE NEEDING TO SHUT THE ENGINE OFF. *JS

08/23/2018
Components: ENGINE,FUEL/PROPULSION SYSTEM
Incident Date: 08/23/2018
Crash: No
Fire: No
Vehicle Identification Number: WVWHN7AN0CE******
Summary

ENGINE IS TURNING OVER BUT ONLY STARTING OCCASIONALLY. WHEN IT DOES START, THE EPC AND CHECK ENGINE/CATALYTIC CONVERTER LIGHTS ARE ILLUMINATED. THIS IS HAPPENING NOW AFTER I HAD TO FIGURE OUT THE FUEL PUMP CONTROL MODULE NEEDED TO BE REPLACED...BEFORE THERE WAS A RECALLED ISSUED AT MY OWN EXPENSE. CAR RAN FINE EARLIER TODAY, THEN WHEN TRYING TO LEAVE MY HOUSE, TOOK AN EXTENDED TIME TO START. SHUT IT OFF TO SEE IF IT WAS A GLITCH, AND DIDN'T START AT ALL.

08/21/2018
Components: ENGINE
Incident Date: 08/15/2018
Crash: No
Fire: No
Vehicle Identification Number: WVWMP7AN9CE******
Summary

I EXPERIENCED A LEAK FROM THE WATER PUMP WHILE THE CAR WAS STATIONARY. I TOOK IT TO MY MECHANIC WHO STATED THAT HE ALWAYS SEES THIS TYPE OF PROBLEM WITH THE VOLKSWAGENS BECAUSE VOLKSWAGEN USES PLASTIC PARTS AND THESE PARTS ARE OFTEN AROUND THE HIGHLY HEATED AREAS IN THE ENGINE THEREFORE THEY FAIL. I BOUGHT THIS CAR FOR MY DAUGHTER WHO WILL BE DRIVING BACK AND FORTH TO COLLEGE AND I AM EXTREMELY CONCERNED ABOUT HER SAFETY IF VW IS USING INADEQUATE PARTS IN THEIR CARS. ALSO, REPAIR COSTS ARE UNIMAGINABLE, $1000, ONLY TO BE REPLACED WITH THE SAME PLASTIC PART. I ALSO HAD TO REPLACE ONE OF THE TAIL LIGHT CASINGS BECAUSE IT TOO WAS MADE OF PLASTIC AND THE TAIL LIGHT LAMP BURNED INTO THE PLASTIC AND CEASED TO LIGHT. WE HAVE ALSO HAD THIS CAR IN FOR TWO DIFFERENT PARTS RECALLS, AIRBAG X 2, AND FUEL PUMP CONTROL MODULE.

08/20/2018
Components: ENGINE
Incident Date: 08/14/2018
Crash: No
Fire: No
Vehicle Identification Number: WVWMP7AN9CE******
Summary

WHILE DRIVING ON THE HIGHWAY, EPC AND ENGINE WARINGING SIGNS WERE ON ALL OF SUDDEN. I CHECKED WITH LOCAL REPAIR SHOP IN SOLVANG, CA. THEY SAID, THEY WANTED TO ADD 2 QUARTS OF ENGINE OIL AND CHECK. AFTER THEN, THEY SAID THERE WERE LOUD NOISE FROM THE ENGINE AND THEN ENGINE DIED. MY CAR TOWED TO NEARBY VW DEALERSHIP. THE DEALERSHIP DID DIAGNOSTICS TEST AND SAID IT NEEDED TO BE REPLACE AN ENGINE.

08/17/2018
Components: ENGINE
Incident Date: 07/20/2018
Crash: No
Fire: No
Vehicle Identification Number: WVWHP7AN8CE******
Summary

MY CAR STOPPED RUNNING AND THEN I RECIEVED A LETTER SAYING IT HAD A RECALL ON THE FUEL PUMP CONTROL MODULE. WELL WE THOUGHT THAT IS WHAT WOULD FIX THE PROBLEM BUT AS IT TURNS OUT NOW I HAVE TO REPLACE THE FUEL PUMP ITSELF. AFTER THEY FIXED THE PART MY CAR STARTED TO SMELL LIKE GASOLINE AND WAS TOO SCARED TO DRIVE IT.THIS COULD HAVE BE AVOIDED IF THEY WOULD HAVE NOT HAD THIS RECALL.

08/08/2018
Components: ENGINE
Incident Date: 08/05/2018
Crash: No
Fire: No
Vehicle Identification Number: WVWMP7ANXCE******
Summary

I WAS DRIVING MY VEHICLE UPHILL WHEN I HEARD A STRANGE NOISE COME FROM UNDER THE HOOD. I MANAGED TO PULL INTO THE DRIVEWAY AND PARK AND DIDN'T THINK MUCH ABOUT IT. A FEW HOURS LATER WHEN I TRIED TO START THE CAR, IT WOULD NOT TURN ON. THE ENGINE WOULD CRANK VERY LOUDLY BUT WOULD NEVER TURN OVER. I ASSUMED IT MIGHT BE THE OIL SO I CHANGED IT, FILLED IT WITH GAS SINCE IT WAS A BIT ON THE LOW SIDE, AND FINALLY HAD A NEIGHBOR CHARGE THE BATTERY WITH THEIRS IN CASE IT MIGHT BE THE BATTERY. FROM FEAR THAT I MIGHT FURTHER DAMAGE THE ENGINE I WAITED A WHILE BEFORE TRYING AGAIN. WHEN I DID NOTHING HAD CHANGED. I HAD NO CHOICE BUT TO CALL A MECHANIC AND AFTER HIM HAVING NOT A CLUE WHAT MIGHT BE THE PROBLEM I RESORTED TO HAVING THE CAR TOWED BACK TO THE DEALERSHIP 2 HOURS AWAY IN SANTA MONICA, CA. ONE DAY LATER, I RECEIVED A CALL FROM THE VW DEALERSHIP INFORMING ME THAT MY TIMING CHAIN HAD UNEXPECTEDLY BROKEN AND FURTHER DAMAGED A FEW VALVES/PISTONS/ETC. WHEN I ASKED HOW IT MIGHT'VE HAPPENED THEY DID NOT HAVE AN ANSWER FOR ME BUT INSTEAD TOLD ME IT WOULD COST ME UPWARDS OF $5,000 TO EVEN BEGIN REPARATIONS. AFTER A BIT OF MY OWN RESEARCH ONLINE I DISCOVERED THAT TIMING CHAINS SHOULD USUALLY LAST THE LIFE OF THE CAR AND NEVER BREAK THAT SOON. I ALSO READ THAT VW HAS BEEN SOMEWHAT KNOWN TO HAVE FAULTY TIMING CHAINS AND THAT MY BEST BET WAS TO FILE SOME SORT OF COMPLAINT. I WAS NEVER INFORMED OF HAVING TO GET THE TIMING CHAIN CHECKED NOR WAS I WAS THAT SUCH AN INCIDENT COULD OCCUR. AS A WAY OF HOPEFULLY NOT HAVING TO SPEND NEARLY WHAT THE CAR IS WORTH FOR A DAMAGE NOT INCURRED BY MYSELF I AM FILING THIS COMPLAINT.

08/07/2018
Components: AIR BAGS
Incident Date: 04/16/2016
Crash: No
Fire: No
Vehicle Identification Number: WVWMN7AN7CE******
Summary

TAKATA RECALL INITIAL RECALL NOTICE APRIL 2016. 2 YEARS 4 MONTHS LATER - STILL NO RESOLUTION ! ARE WE WAITING FOR MORE PEOPLE TO DIE BEFORE SOMETHING IS DONE CORRECTLY ?

08/06/2018
Components: ELECTRICAL SYSTEM,WHEELS,ENGINE
Incident Date: 08/01/2018
Crash: No
Fire: No
Vehicle Identification Number: WVWHP7AN8CE******
Summary

MY LEFT TIRE BLEW OUT AND I HAD NO FLAT TIRE INDICATOR ON MY DASHBOARD WHILE TRAVELLING FULL SPEED ON THE FREEWAY. THE NEXT DAY MY ENGINE STALLED WITH NO WARNING OF LOW/NO OIL IN MY CAR. BOTH OF THE ISSUES COULD HAVE CAUSED A FATALITY OR MULTIPLE FATALITIES WHEN A 2012 VW CC LUXURY JUST STOPS WITH NO WARNING. I HAVE CALLED VW CORPORATE AND OF COURSE THEY STATED THEY CANNOT HELP ME SINCE THIS REPAIR IS NOT A RECALL ITEM: HOWEVER, I SEE TONS OF COMPLAINTS REGARDING THE 2.0 ENGINE IN MY CAR MANUFACTURED BY VW. THIS MATTER NEEDS TO BE RESOLVED IMMEDIATELY AND NOT IGNORED. VW NEEDS TO COVER MY ENGINE COST AT 100% THEY KNOW IT IS FAULTY AND TO COMPLETELY IGNORE ALL THE COMPLAINTS BEFORE MINE IS ASININE.

08/01/2018
Components: FUEL/PROPULSION SYSTEM
Incident Date: 07/29/2018
Crash: No
Fire: No
Vehicle Identification Number: WVWNP7ANXCE******
Summary

ON 25 JULY 2018, CURRAN VOLKSWAGEN, INC CHANGED THE FUEL PUMP MODULE THAT NOW CAUSES AN INTERRUPTION IN POWER TO THE FUEL PUMP CONTROL MODULE MAKING THE VEHICLE TO STALL WHILE DRIVING.

07/26/2018
Components: STEERING,AIR BAGS
Incident Date: 05/02/2018
Crash: No
Fire: No
Vehicle Identification Number: WVWMN7AN1CE******
Summary

AIR BAG LIGHT IS ON AFTER 6 MONTHS OF TAKING THE CAR TO THE DEALER TO REPAIR THE ISSUE AFTER THE RECALL. WENT BACK TO DEALER AND THEY WANT TO CHARGE ME TO FIX THE ISSUE.

07/23/2018
Components: ENGINE
Incident Date: 07/23/2018
Crash: No
Fire: No
Vehicle Identification Number: WVWMP7AN1CE******
Summary

VEHICLE HAS 47500 MILES AND ALL SERVICES ARE DONE AT SCHEDULED INTERVALS. WAS INFORMED THAT THE LOWER TIMING COVER & TENSIONER NEED REPLACEMENT ALONG WITH UPPER TIMING COVER & CAM GIRDLE. COST IS OVER $2000. THIS SHOULD NOT BE DEFECTIVE WITH THIS MANY MILES.

07/23/2018
Components: AIR BAGS
Incident Date: 07/20/2018
Crash: Yes
Fire: No
Vehicle Identification Number: WVWMN7AN9CE******
Summary

TL* THE CONTACT OWNED A 2012 VOLKSWAGEN CC. WHILE DRIVING APPROXIMATELY 35 MPH, THE CONTACT REAR ENDED THE PRECEDING VEHICLE. THE FRONTAL AIR BAGS DID NOT DEPLOY. A POLICE REPORT WAS FILED. THE VEHICLE WAS TOWED TO A TOW LOT. NO INJURIES WERE REPORTED. THE DEALER (NORTH PARK VOLKSWAGEN, 21315 INTERSTATE 10 WEST, SAN ANTONIO, TEXAS, 78257) WAS NOTIFIED OF THE FAILURE, BUT THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOT CONTACTED. THE APPROXIMATE FAILURE MILEAGE WAS 105,000.

07/21/2018
Components: ENGINE,FUEL/PROPULSION SYSTEM
Incident Date: 07/02/2018
Crash: No
Fire: No
Vehicle Identification Number: WVWMP7AN1CE******
Summary

VEHICLE WAS STATIONARY AND WOULD NOT TURN ON. I TOOK IT TO TWO VW SERVICES DEALERSHIP ONE SAID I WOULD CHARGE $1800 JUST TO OPEN UP AND LOOK THE OTHER TOLD ME IT'S THE TIMING CHAIN ENGINE LOST ALL COMPRESSIONS NEW ENGINE IS NEEDED. I JUST PAID THE CAR OFF . NO EXTREME LEAKS WOULD TO HAVE CAUSED THIS TO HAPPEN. THIS IS NOT THE FIRST TIME THERE ARE LAWSUITS ABOUT THIS MATTER. I CALLED VW HEADQUARTERS THEY WILL DO NOTHING TO SALVAGE THE DAMAGE

07/19/2018
Components: AIR BAGS,FUEL/PROPULSION SYSTEM
Incident Date: 04/30/2018
Crash: No
Fire: No
Vehicle Identification Number: WVWMP7AN4CE******
Summary

TL* TAKATA RECALL. THE CONTACT OWNS A 2012 VOLKSWAGEN CC. THE CONTACT STATED THAT THE AIR BAG WARNING INDICATOR ILLUMINATED, WHICH WAS A SAFETY CONCERN. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBERS: 17V509000 (FUEL SYSTEM, GASOLINE), 15V483000 (AIR BAGS), AND 18V148000 (AIR BAGS). THE PARTS NEEDED FOR THE REPAIRS WERE NOT AVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIRS. THE VEHICLE WAS TAKEN TO PALMETTO 57 VOLKSWAGEN (16825 NW 57TH AVE, MIAMI GARDENS, FL 33055, (305) 760-9527), BUT WAS NOT DIAGNOSED DUE TO THE PARTS BEING UNAVAILABLE. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE AND INFORMED THE CONTACT TO TAKE THE VEHICLE TO A DEALER FOR DIAGNOSTIC TESTING. THE APPROXIMATE FAILURE MILEAGE WAS 82,000. PARTS DISTRIBUTION DISCONNECT.

07/17/2018
Components: FUEL/PROPULSION SYSTEM
Incident Date: 06/15/2018
Crash: No
Fire: No
Vehicle Identification Number: WVWMN7AN7CE******
Summary

TL* THE CONTACT OWNS A 2012 VOLKSWAGEN CC. WHILE DRIVING 70 MPH, THE VEHICLE STALLED WITHOUT WARNING. THE CONTACT STATED THAT THE VEHICLE EXHIBITED THE SAME SYMPTOMS AS LISTED IN NHTSA CAMPAIGN NUMBER: 17V509000 (FUEL SYSTEM, GASOLINE). THE VEHICLE WAS TAKEN TO VOLKSWAGEN OF ANN ARBOR (2565 S STATE STREET, ANN ARBOR, MI 48104, 734-761-3201) WHERE IT WAS DIAGNOSED THAT THE FUEL PUMP FAILED. THE VEHICLE WAS REPAIRED; HOWEVER, THE SYMPTOMS RECURRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE AND INFORMED THE CONTACT THAT THE VIN WAS NOT INCLUDED IN A RECALL. THE FAILURE MILEAGE WAS APPROXIMATELY 105,000.

07/10/2018
Components: FUEL/PROPULSION SYSTEM
Incident Date: 07/10/2018
Crash: No
Fire: No
Vehicle Identification Number: WVWHN7AN2CE******
Summary

(1) FIRST OF ALL, I APOLOGIZE IF I DON'T DESCRIBE CLEARLY BECAUSE ENGLISH IS MY SECOND LANGUAGE. I WILL DO MY BEST. MY CAR IS 2012 VW CC. (2) RECEIVED AN IMPORTANT SAFETY RECALL IN JUNE 2018 AND TRIED TO SET UP AN APPOINTMENT, BUT STAFF AT VW AT AUTO PARK, CARY, NC RESPONDED THAT THEY DON'T HAVE THE PARTS AND NO ONE IN THEIR COMPANY KNOWS WHEN THEY WILL HAVE THE PARTS. SHE ASKED US TO CALL BACK IN A WEEK. SO WHY DID THEY SEND ME A LETTER TO INCREASE MY ANXIETY FOR THE FUTURE DRIVING? THANKS TO NHTSA, I FOUND OUT THIS IS A RECALL ISSUED ON AUGUST 2017, BUT I RECEIVED THIS LETTER ALMOST A YEAR LATER. THIS IS RIDICULOUS THAT VW COMPANY DOESN'T TAKE RECALLS SERIOUSLY AND ENDANGERS CUSTOMERS' LIVES. (3) I ALSO HAVE A RECALL FOR AIRBAG SHOWN ON THIS NHTSA. IN APRIL OF 2016, THEY SENT ME A RECALL LETTER. WHEN I CALLED THEY SAID THAT IT WAS NOT AVAILABLE, JUST FOUND OUT THEY HAVE THE PARTS, BUT NEVER TRIED TO INFORM ME. NO FOLLOW UP SERVICE. (4) ONE INCIDENT THAT OCCURED TO ME IN MAY 2017, THE COMPUTER OF THE CAR WENT DEAD WHILE I WAS IN A PARK LOT. FORTUNATELY, IT DID NOT GO OUT WHILE I WAS DRIVING. ACCORDING TO THEM, THE COMPUTER NEEDED TO BE UPGRADED FOR A MALFUNCTION AND WE HAD TO PAY FOR IT. MY HUSBAND AND I WOULD LIKE TO TALK TO THE MANAGEMENT TO GET A DIRECT ANSWER OF THE DETAILS, BUT THEY REFUSED TO GIVE US ANY CONTACT PHONE NUMBER INCLUDING THE HEAD OFFICE OF VW. (5)IN CONCLUSION, I AM VERY DISAPPOINTED WITH VW AT AUTO PARK, CARY, NC. ESPECIALLY THE WAY THAT THE STAFFS REPRESENT THEIR COMPANY. THIS LOCATION'S SERVICE AND CULTURE WERE REALLY BAD FROM THE LAST FEW YEARS I HAD GOTTEN. I CHOSE TO GET SERVICE THERE ONLY BECAUSE IT'S THE CLOSEST VW LOCATION. NO OTHER REASONS. THANK YOU FOR READING MY COMPLAINTS WITH YOUR PATIENT! HAVE A WONDERFUL SUMMER!

07/05/2018
Components: FUEL SYSTEM, GASOLINE,ENGINE
Incident Date: 03/01/2018
Crash: No
Fire: No
Vehicle Identification Number: WVWML7AN0AE******
Summary

TL* THE CONTACT OWNS A 2012 VOLKSWAGEN CC. THE CONTACT STATED THAT THE VEHICLE JERKED AND STALLED WITHOUT WARNING. THE VEHICLE WAS TAKEN TO A LOCAL DEALER (AUTOBAHN VOLKSWAGEN FORT WORTH, 2810 WHITE SETTLEMENT RD, FORT WORTH, TX 76107, (866) 480-0764) WHERE IT WAS DIAGNOSED THAT THE FUEL PUMP CONTROL MODULE NEEDED TO BE REPLACED. THE VEHICLE WAS REPAIRED; HOWEVER, THE FAILURE RECURRED. THE LOCAL DEALER WAS NOT CONTACTED AGAIN FOR DIAGNOSTIC TESTING OR REPAIRS. THE MANUFACTURER WAS NOT NOTIFIED. THE FAILURE MILEAGE WAS 90,000.

06/27/2018
Components: ELECTRICAL SYSTEM,ELECTRONIC STABILITY CONTROL,FUEL/PROPULSION SYSTEM
Incident Date: 06/14/2018
Crash: No
Fire: No
Vehicle Identification Number: WVWMP7AN5CE******
Summary

NHTSA RECALL NUMBER17V509: I HAD MY EPC DASH LIGHT FOR MY VEHICLE TURNED ON WHILE DRIVING ON THE HIGHWAY TO MY JOB ON 6/14/18 . THE DRIVE WAS REALLY ROUGH AND BUMPY AND THE EXHAUST WAS FUMING WITH EMISSIONS FROM THE BACK.I EVENTUALLY GOT TO MY JOB, OFFED MY CAR AND HAD TO GET MY CAR TOWED TO MY LOCAL MECHANIC ON 6/18/18 WHERE HE FOUND THAT THE FUEL PUMP MODULE WAS FAULTY. HE CHARGED ME $323.30 OUT THE DOOR FOR THE FUEL PUMP MODULE AND LABOR. I CONTACTED VW TO SEEK FOR REIMBURSEMENT ON 6/22/18 BUT WAS TOLD THERE IS A "PENDING RECALL" AND THAT IT HAS NOT BECOME ACTIVE YET SO THEY CANNOT ISSUE ME A REIMBURSEMENT UNTIL THEN. AS PER NHTSA THIS RECALL WAS KNOWN SINCE 8/16/17 AND IT HAS NOW BEEN NEARING A YEAR WITHOUT ANY RESOLUTION. I AM SEEKING TO GET MY AMOUNT REIMBURSED AS SOON AS POSSIBLE AND HOPING THAT NHTSA WILL BE ABLE TO ASSIST IN THIS.

06/23/2018
Components: ENGINE
Incident Date: 06/15/2018
Crash: No
Fire: No
Vehicle Identification Number: WVWNP7AN9CE******
Summary

MY CAR ENGINE BROKE DOWN ALL OF A SUDDEN WITHOUT GIVING ANY ENGINE LIGHT WARNING. I HAD TO TOW MY CAR TO A VOLKSWAGEN DEALER AND THEY DIAGNOSED THE CAR AND SAID THAT IT DID NOT HAVE ANY ENGINE OIL IN IT AND BECAUSE OF WHICH TIMING BELT RIPPED OFF AND DAMAGED ALL THE PISTONS. THIS WAS VERY VERY UNEXPECTED BECAUSE IT DID NOT GIVE ME ANY ENGINE LIGHT ON. IF ENGINE OIL IS LOW IT SHOULD HAVE GIVEN A WARNING LIGHT TO CATCH MY ATTENTION. VERY FORTUNATELY IT HAPPENED IN MY COMMUNITY AND DID NOT HAPPEN ON BUSY HIGHWAY WITH MY BABY ON BOARD. I CANNOT IMAGINE THAT HAPPENING WITH BABY ON BOARD ON INTERSTATE.

06/15/2018
Components: AIR BAGS
Incident Date: 02/09/2016
Crash: No
Fire: No
Vehicle Identification Number: WVWMP7AN3CE******
Summary

TL* TAKATA RECALL. THE CONTACT OWNS A 2012 VOLKSWAGEN CC. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 16V078000 (AIR BAGS); HOWEVER, THE PARTS TO DO THE REPAIR WERE UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. HENDRICK VOLKSWAGEN OF CONCORD (7500 HENDRICK AUTO PLAZA NW, CONCORD, NC) WAS CONTACTED AND CONFIRMED THAT THE PARTS WERE NOT AVAILABLE FOR THE RECALL REMEDY. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE AND INFORMED THE CONTACT THAT THERE WERE NO PARTS MANUFACTURED FOR ANY DEALER. THE CONTACT HAD NOT EXPERIENCED A FAILURE. PARTS DISTRIBUTION DISCONNECT.

06/14/2018
Components: ENGINE
Incident Date: 03/16/2018
Crash: No
Fire: No
Vehicle Identification Number: WVWMN7AN9CE******
Summary

TRIED TO START THE CAR AND THE TIMING CHAIN TENSIONER FAULTED CAUSING THE VALVES TO BREAK. THE VEHICLE WAS TURNED OFF PARKED ON A CITY STREET AND NOT IN MOTION.

06/09/2018
Components: STEERING,ELECTRICAL SYSTEM,AIR BAGS
Incident Date: 05/07/2018
Crash: No
Fire: No
Vehicle Identification Number: WVWMN7AN7CE******
Summary

THERE WAS A RECALL ON THE STEERING WHEEL CLOCK SPRING ON THE VOLKSWAGEN CC. INSTEAD OF REPLACING THE CLOCK SPRING IN MY CAR, THERE WAS A TEMPORARY 'RUBBER BAMD' PLACED ON THE STEERING WHEEL CLOCK. THE FOLLOWING WEEK, THE ENTIRE STEERING WHEEL CLOCK BROKE AND THE AIR BAG LIGHT CAME ON. I CANNOT USE ANY OF THE FUNCTIONS ON MY STEERING WHEEL. THE DEALERSHIP CLAIMS THAT THE PROBLEM WAS FIXED ACCORDING TO THE RECALL AND IT'S NOTHING THEY CAN DO ABOUT IT.

05/30/2018
Components: ELECTRICAL SYSTEM,EXTERIOR LIGHTING,UNKNOWN OR OTHER
Incident Date: 05/21/2018
Crash: No
Fire: No
Vehicle Identification Number: WVWMP7ANXCE******
Summary

THE TRUNK STOPPED WORKING ALONG WITH THE FOG LIGHTS AND REVERSE LIGHTS ON THE TRUNK. IT APPEARS TO HAVE BEEN HAPPENING MANY CC AND IS A MANUFACTURING DESIGN IS FAULTY. HOPING THAT OTHER ARE REPORTING THE FLAW TOO.

05/28/2018
Components: ELECTRICAL SYSTEM,ELECTRONIC STABILITY CONTROL,FUEL/PROPULSION SYSTEM
Incident Date: 05/29/2017
Crash: Yes
Fire: No
Vehicle Identification Number: WVWMN7AN8CE******
Summary

TAKATA RECALL. ON A DAILY BASIS MY CAR LOSES ALL ELECTRICAL POWER AND SHUTS COMPLETELY OFF WHILE DRIVING ON A CITY STREET, HIGHWAY AND HAS EVEN HAPPENED WHILE TURNING. IT'S A TREMENDOUS SAFETY CONCERN, AS I HAVE TO STOP IN THE MIDDLE OF THE ROAD, PUT THE CAR IN PARK AND TRY RESTARTING. THIS HAS CAUSED SEVERAL CAR PILE UPS BEHIND ME. VW STATED THEY ARE UNABLE TO PAY TO HAVE THIS RECALL FIXED AND STATED THAT I WOULD BE RESPONSIBLE FOR REPLACING THE FUEL PUMP AND FUEL MODULE. I AM NOT ABLE TO COVER THESE EXPENSES. THIS SHOULD BE THE RESPONSIBILITY OF VW CORPORATE TO COVER AND FIX THIS RECALL.

05/27/2018
Components: FUEL/PROPULSION SYSTEM
Incident Date: 10/01/2017
Crash: No
Fire: No
Vehicle Identification Number: VWWMN7ANXCE******
Summary

MY CAR HAS LOST POWER ON SEVERAL OCCASIONS AND HAVE HAD TO BUY SEVERAL NEW BATTERIES BECAUSE OF THIS ISSUE. VEHICLE SAFETY HOTLINE COMPLAINT #11097626. VW CASE #180469589. LETTER TO VW HEADQUARTERS: GOOD MORNING SHAYNA S., YESTERDAY I VISITED THE VW DEALERSHIP AND HAD EXTENSIVE WORK DONE ON MY CAR. AT WHICH TIME I BROUGHT UP THE RECALL OF OCTOBER 2017. THEY EXPLAINED THE RECALL OF OCTOBER 2017 FOR FUEL PUMP CONTROL MODULE WILL NOT BE RESOLVED ANYTIME SOON. I EXPLAINED THE VEHICLE SAFETY HOTLINE TOLD ME THE CAR WAS NOT SAFE TO DRIVE BECAUSE IT COULD CAUSE A FIRE AND TO REQUEST A LOANER. THE MANAGER DENIED MY REQUEST FOR A LOANER. I AM A SENIOR CITIZEN AND AM VERY CONCERNED ABOUT THIS SITUATION. I WILL BE FORWARDING THIS LETTER TO THEM IN REGARD TO COMPLAINT NO. 11097629.

05/23/2018
Components: FUEL SYSTEM, GASOLINE
Incident Date: 08/01/2017
Crash: No
Fire: No
Summary

LETTER FROM SENATOR FISCHER ON BEHALF OF CONSTITUENT OF LINCOLN NEBRASKA REGARDING HIS CONCERNS ABOUT A SAFETY RECALL ON HIS 2012 VW CC. *LD THE CONSUMER REQUESTED TO BE REIMBURSED FOR THE VEHICLE BEING REPAIRED. *JS

05/23/2018
Components: FUEL SYSTEM, GASOLINE
Incident Date: 05/23/2018
Crash: No
Fire: No
Vehicle Identification Number: WVWMN7ANXCE******
Summary

TL* THE CONTACT OWNS A 2012 VOLKSWAGEN CC. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 17V509000 (FUEL SYSTEM, GASOLINE); HOWEVER, THE PARTS TO DO THE REPAIR WERE UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME AS THE RECALL NOTICE WAS RECEIVED SEVEN MONTHS AGO. THE DEALER (GUNTHER VOLKSWAGEN OF COCONUT CREEK, 4300 SR 7, COCONUT CREEK, FL 33073) WAS CONTACTED AND CONFIRMED THAT THE PARTS WERE NOT AVAILABLE FOR THE RECALL REMEDY. THE MANUFACTURER WAS NOT MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. *TT

05/16/2018
Components: AIR BAGS,FUEL/PROPULSION SYSTEM
Incident Date: 08/16/2016
Crash: No
Fire: No
Vehicle Identification Number: WVWNN7AN7CE******
Summary

TL* THE CONTACT OWNS A 2012 VOLKSWAGEN CC. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBERS: 17V509000 (FUEL SYSTEM, GASOLINE) AND 18V148000 (AIR BAGS). THE CONTACT CALLED MIKE MAROONE VOLKSWAGEN AT 719-888-2898 (1580 AUTO MALL LOOP, COLORADO SPRINGS, CO 80920) AND WAS INFORMED THAT THE PARTS WERE NOT AVAILABLE. THE MANUFACTURER WAS NOTIFIED AND UNABLE TO CONFIRM WHEN THE PARTS WERE TO BECOME AVAILABLE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE FOR NHTSA CAMPAIGN NUMBER: 17V509000 (FUEL SYSTEM, GASOLINE) AND PARTS DISTRIBUTION DISCONNECT FOR NHTSA CAMPAIGN NUMBER: 18V148000 (AIR BAGS).

05/12/2018
Components: AIR BAGS
Incident Date: 04/02/2018
Crash: No
Fire: No
Vehicle Identification Number: WVWMP7AN8CE******
Summary

TAKATA RECALL. ALL VW SHOPS IN THE AREA CLAIM THEY DO NOT HAVE PARTS TO FIX THIS CAR MEANING I HAVE TO DRIVE AN UNSAFE CAR.

05/01/2018
Components: ENGINE
Incident Date: 04/16/2018
Crash: No
Fire: No
Vehicle Identification Number: WVWMN7AN7CE******
Summary

ON 4/16/18 I WAS ON MY WAY TO LUNCH, I PULLED UP TO AN INTERSECTION WHERE THE LIGHTS WERE FLASHING. WHEN IT WAS MY TURN TO GO, I PUSHED ON THE GAS PEDAL AND MY CAR DIED THAT'S WHEN I NOTICED MY CAR WAS STALLED. LUCKILY, TWO GENTLEMEN STOPPED AND PUSHED OUT OF THE WAY WHILE I WAS GETTING AHOLD OF MY HUSBAND. WHEN MY HUSBAND ARRIVED WE WERE ABLE TO GET THE CAR SAFELY OFF OF THE ROAD AND TO HIS OFFICE (WHICH IS ABOUT A 1/2 MILE FROM WHERE I WAS). HOWEVER, WHEN HE WENT TO LEAVE LATER THAT AFTERNOON MY CAR WOULDN'T NOT START BUT STILL HAD POWER TO EVERYTHING (RADIO, WINDOWS, DOOR LOCKS, SEATS, ETC.). WE HAD TO HAVE THE CAR TOWED TO A MECHANIC WHERE IT WAS DETERMINED THAT THE CAR SUFFERED "CATASTROPHIC ENGINE FAILURE" AT NO FAULT OF MY OWN. IT WAS DETERMINED THAT THE ENGINE DID NOT FAIL DUE TO NEGLECT. SOMETHING INSIDE THE ENGINE BROKE - WE BELIEVE IT WAS THE TIMING CHAIN TENSIONER. MY MECHANIC HAS QUOTED ME ON 4/27/18 WITH A QUOTE OF ALMOST $10,000 TO REPLACE MY ENGINE. THIS QUOTE IS FOR A USED ENGINE WITH 70,000 MILES AND WHO'S TO SAY THAT IT WON'T HAPPEN AGAIN. MY CURRENT ENGINE HAS ROUGHLY 86,000 MILES ON IT. I HAVE CONTACTED VW AND THEY SAID THERE IS NOTHING THEY CAN DO FOR AS IT'S OUTSIDE THE WARRANTY OF THE DRIVETRAIN. AFTER DOING SOME RESEARCH IT SEEMS THAT VW KNOWS ABOUT THIS SITUATION AND IS STILL NOT WILLING TO HELP.

04/16/2018
Components: UNKNOWN OR OTHER
Incident Date: 04/16/2018
Crash: No
Fire: No
Vehicle Identification Number: WVWMN7AN9CE******
Summary

FAULTY CLOCK SPRING CAUSING HORN AND STEERING WHEEL CONTROLS NOT TO WORK. THE MAIN CONCERN IS THE FACT THAT MY HORN NEVER WORKS. WHEN IN DAILY TRAFFIC WHERE I AM CONSTANTLY HAVING TO HONK MY HORN TO PREVENT SOMEONE FROM HITTING ME, MY LIFE IS AT RISK WITH THIS WELL KNOWN VW ISSUE.

04/02/2018
Components: ENGINE
Incident Date: 03/28/2018
Crash: No
Fire: No
Vehicle Identification Number: WVWNP7AN9CE******
Summary

MY 17 YEAR OLD SON WAS DRIVING MY 2012 VOLKSWAGEN CC ON WEDNESDAY, MARCH 28TH AROUND 9 PM WHEN HE CAME UP TO A RED LIGHT ON A CITY STREET AND STOPPED. HE THOUGHT THE CAR ENGINE STALLED. HOWEVER, THE ENGINE DIED. HE WAS NOT ABLE TO RESTART THE ENGINE AND HAD TO PUSH THE CAR OUT OF THE ROADWAY INTO A NEARBY RESTAURANT PARKING LOT. HE CALLED ME AND EXPLAINED WHAT HAPPENED. WE LEFT THE CAR PARKED OVERNIGHT AND HAD TO CAR TOWED TO OUR LOCAL DEALERSHIP THE NEXT MORNING. THE DEALERSHIP CALLED ME ON FRIDAY AFTERNOON TO INFORM ME THAT THE TIMING CHAIN BROKE IN THE ENGINE AND THE ENGINE IS SHOT. MY VOLKSWAGEN CC HAS APPROXIMATELY 146,500 MILES ON IT. I HAVE ALWAYS BROUGHT IT IN FOR SERVICE TO BOARDMAN VOLKSWAGEN AND I EVEN ASKED THE SERVICE ADVISOR ONE TIME IF THE "TIMING BELT" NEEDED REPLACED ON THAT CAR BECAUSE THEY HAD A COUPON THAT THEY WOULD HANG ON THE REARVIEW MIRROR FOR A 15% OFF DISCOUNT. A SERVICE TECHNICIAN WAS WALKING THROUGH THE SERVICE DESK AREA WHEN I ASKED THE SERVICE ADVISOR ABOUT THE TIMING BELT, AND THE SERVICE TECHNICIAN SAID "YOU OWN THE VOLKSWAGEN CC THAT I JUST DID THE OIL CHANGE ON, CORRECT?." I SAID YES, AND HE SAID "YOU HAVE A TIMING CHAIN IN THAT CAR, SO YOU DON'T HAVE TO EVER CHANGE THE BELT, IT DOESN'T HAVE A TIMING BELT". I SAID OK AND THOUGHT THAT I WAS GOOD. WELL, AFTER DOING SOME RESEARCH NOW AFTER MY ENGINE FAILURE, IT SEEMS THAT A LOT OF VOLKSWAGEN OWNERS WITH 2.0 LITER ENGINES HAVE A SIMILAR PROBLEM AS I DO. I FOUND ONLINE THAT THE TIMING CHAIN TENSIONER SEEMS TO BE FAULTY IN MANY CASES AND VOLKSWAGEN DOES NOT WANT TO ISSUE A RECALL BECAUSE IT WOULD BE TOO COSTLY. I NOW HAVE TO PAY ANYWHERE FROM $4000 TO $6000 FOR MY ENGINE TO BE REPLACED. I DON'T BELIEVE THAT A CHAIN IN THE ENGINE SHOULD BREAK UNLESS IT WAS DEFECTIVE. IN WHICH CASE, VOLKSWAGEN SHOULD BE WILLING TO COVER THE COST OF THE REPAIR. *TT *TR

03/30/2018
Components: FUEL/PROPULSION SYSTEM
Incident Date: 03/30/2018
Crash: No
Fire: No
Vehicle Identification Number: WVWMP7AN2CE******
Summary

TL* THE CONTACT OWNS A 2012 VOLKSWAGEN CC. WHILE DRIVING 25 MPH, THE VEHICLE STALLED WITHOUT WARNING. THE VEHICLE WAS TOWED TO LINDSAY VOLKSWAGEN IN STERLING, VIRGINIA WHERE IT WAS DIAGNOSED THAT THE FUEL PUMP MODULE WAS FAULTY. THE VEHICLE WAS NOT REPAIRED. THE CONTACT RECEIVED NOTICE OF NHTSA CAMPAIGN NUMBER: 17V509000 (FUEL SYSTEM, GASOLINE). THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS APPROXIMATELY 85,000.

03/27/2018
Components: ENGINE
Incident Date: 03/27/2018
Crash: No
Fire: No
Vehicle Identification Number: WVWNP7AN2CE******
Summary

VW TIMING BELT WAS REPLACED AT 50000 MILES, NOW NEEDS TO BE REPLACED AGAIN AT 114000 WHICH IS CAUSING CHAIN TO SKIP TEETH. ENGINE RATTLES NOW. VW WARNED THAT THIS IS A KNOWN ISSUE AND DO NOT DRIVE BECAUSE ENGINE CAN FAIL COMPLETELY. VW WILL NOT COVER THE FAULTY CHAIN. 2 CHAINS UNDER 120000 MILES, WHICH MANUAL SAYS WILL NOT NEED SERVICE UNTIL 120000.

03/23/2018
Components: FUEL/PROPULSION SYSTEM
Incident Date: 03/15/2018
Crash: No
Fire: No
Vehicle Identification Number: WVWMN7AN9CE******
Summary

TL* THE CONTACT OWNS A 2012 VOLKSWAGEN CC. AFTER DRIVING APPROXIMATELY 30 MPH, THE VEHICLE SHUT OFF AND WOULD NOT RESTART. THE VEHICLE WAS TOWED TO AN INDEPENDENT MECHANIC WHERE IT WAS DIAGNOSED THAT THE FUEL PUMP FAILED AND NEEDED REPLACEMENT. THE CONTACT RECEIVED A RECALL NOTIFICATION FOR NHTSA CAMPAIGN NUMBER: 17V509000 (FUEL SYSTEM) IN OCTOBER OF 2017. THE DEALER WAS NOT CONTACTED AND THE MANUFACTURER WAS NOT NOTIFIED. THE VEHICLE WAS NOT REPAIRED. THE APPROXIMATE FAILURE MILEAGE WAS 79,000.

03/15/2018
Components: SERVICE BRAKES
Incident Date: 03/05/2018
Crash: No
Fire: No
Vehicle Identification Number: WVWHN7AN0CE******
Summary

TL* THE CONTACT OWNS A 2012 VOLKSWAGEN CC. THE CONTACT PURCHASED THE VEHICLE USED AND WAS NOT ADVISED THAT THERE WAS NO WARRANTY. THE CONTACT RECEIVED AN UNKNOWN RECALL LETTER FROM VOLKSWAGEN AND CALLED WALKER VOLKSWAGEN (8933 VETERANS MEMORIAL BLVD, METAIRIE, LA 70003, (504) 465-2000). THE DEALER STATED THAT THE VEHICLE HAD NO WARRANTY LEFT AND THAT THEY WOULD NOT GIVE HIM BACK THE FULL AMOUNT THAT WAS GIVEN TO THE DEALER FOR THE VEHICLE. WHILE DRIVING 60 MPH, THE BRAKE PEDAL WAS DEPRESSED AND THE BRAKES SEIZED WITHOUT WARNING. THE ABS INDICATOR ILLUMINATED PRIOR TO THE FAILURE. THE BRAKES WERE REPLACED ONCE, BUT THE FAILURE RECURRED A MONTH LATER. THE MANUFACTURER WAS MADE AWARE OF THE FAILURES. THE FAILURE MILEAGE WAS 24,000.

03/14/2018
Components: FUEL/PROPULSION SYSTEM
Incident Date: 03/12/2018
Crash: No
Fire: No
Vehicle Identification Number: WVWHN7ANXCE******
Summary

TL* THE CONTACT OWNS A 2012 VOLKSWAGEN CC. WHILE DRIVING 75 MPH, THE VEHICLE LOST ALL POWER AND STALLED WITHOUT WARNING. THERE WERE NO WARNING INDICATORS ILLUMINATED BEFORE THE FAILURE. THE VEHICLE WAS TOWED TO DAVID MAUS VOLKSWAGEN (5474 S ORANGE BLOSSOM TRAIL, ORLANDO, FL 32839, (407) 412-9080) WHERE IT WAS DIAGNOSED THAT THE FUEL PUMP NEEDED TO BE REPLACED. THE PARTS WERE NOT AVAILABLE TO COMPLETE THE RECALL REPAIR. THE FUEL PUMP WAS REPLACED PER A RECALL IN AUGUST OF 2017. THE CONTACT INFORMED THE MANUFACTURER THAT SHE NO LONGER WANTED THE VEHICLE AND WANTED THE DEALER TO BUY IT BACK. THE FAILURE MILEAGE WAS 64,000.

03/06/2018
Components: FUEL/PROPULSION SYSTEM
Incident Date: 08/16/2017
Crash: No
Fire: No
Vehicle Identification Number: WVWMP7AN8CE******
Summary

AFTER WAITING 7 MONTHS FOR A FUEL PUMP CONTROL MODULE FOR MY 2012 VW VV, IT IS STILL NOT AVAILABLE. THE FIRST RECALL NOTICE THAT I CHECKED WAS 8/16/17. THEREFORE THE WORK FOR THIS SAFETY RECALL HAS NOT BEEN DONE. CUTRUBUS MOTORS IN LAYTON, UT TOLD ME TODAY THE REPLACEMENT PART IS NOT AVAILABLE. AFTER NEARLY 7 MONTHS VW HAS NOT REPAIRED THIS SAFETY RECALL IN A TIMELY MANNER. FRUSTRATING. I HAD A SIMILAR PROBLEM INVOLVING AN TAKATA AIRBAG REPLACEMENT. WHEN I FINALLY DID HAVE AN APPOINT THEY SAID THEY DID NOT HAVE THIS AIRBAG REPLACEMENT IN STOCK. I HAD TO COME IN A SECOND TIME TO GET THE AIRBAG REPLACED.

03/05/2018
Components: ENGINE,FUEL/PROPULSION SYSTEM
Incident Date: 10/17/2017
Crash: No
Fire: No
Vehicle Identification Number: WVWNN7AN4CE******
Summary

VOLKSWAGEN IN MT PLEASANT SOUTH CAROLINA HAD ME BRING MY CAR IN TO GET A FUEL PUMP REPLACED. THIS WAS BACK IN OCTOBER OF 2017. VOLKSWAGEN PUT A FAULTY FUEL PUMP IN MY CAR AND THE CAR NO LONGER RUNS. I SPOKE WITH THE GENERAL MGR RECENTLY AND THE HEAD TECH - THEY SAID WE CANNOT DO ANYTHING FOR YOU. I ALSO CALLED VOLKSWAGEN CUSTOMER SERVICE AND THEY SAID ITS NOT THEIR PROBLEM. THEY PUT A FAULTY FUEL PUMP IN MY CAR

02/28/2018
Components: POWER TRAIN,ENGINE
Incident Date: 02/04/2018
Crash: No
Fire: No
Vehicle Identification Number: WVWHN7AN4CE******
Summary

VEHICLE PURCHASED WITH 112,000 MILES. AT 119,000 THE CAR WOULDN'T START RANDOMLY AFTER DRIVING IT ALL DAY. VEHICLE WAS PARKED IN MY DRIVEWAY AND I WAS LEAVING TO RUN AN ERRAND AND IT WOULDN'T START. THERE WAS NO INDICATION OF ANY ISSUE. NO LOUD OR UNCOMMON NOISES, NO DASH LIGHTS SIGNALING A PROBLEM - NOTHING! TWO DAYS LATER I HAD IT TOWED IT TO A LOCAL MECHANIC AND HE FOUND A PROBLEM WITH TIMING CHAIN AND HEAD GASKET. WE ARE STILL IN THE PROCESS OF HAVING IT FULLY DIAGNOSED, AND A PRICE ESTIMATE FOR REPAIRS. I HAVE DONE A LOT OF RESEARCH WHICH INDICATES THIS IS A VERY COMMON PROBLEM IN VOLKSWAGEN MODELS LIKE MINE. VOLKSWAGEN IS ALSO AWARE OF THE PROBLEM AND REFUSES TO DO ANYTHING FURTHER ABOUT IT.

02/26/2018
Components: ELECTRICAL SYSTEM,AIR BAGS
Incident Date: 07/10/2017
Crash: No
Fire: No
Vehicle Identification Number: WVWMN7AN7CE******
Summary

TAKATA RECALL: VOLKSWAGEN CLAIMS TO HAVE FIXED THE CLOCK SPRING AND AIR BAG IN CAR HOWEVER THE AIR BAG LIGHT IS ON AND THE CLOCK SPRING IS BROKEN. I CANNOT USE THE HORN OR ANY BUTTONS ON THE STEERING WHEEL. THE ELECTRICAL SYSTEM DOES NOT WORK PROPERLY WITHOUT THE CONTROLS ON THE STEERING WHEEL.

02/20/2018
Components: FUEL/PROPULSION SYSTEM
Incident Date: 05/23/2017
Crash: No
Fire: No
Vehicle Identification Number: WVWMN7AN6CE******
Summary

TL* THE CONTACT OWNS A 2012 VOLKSWAGEN CC. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 17V509000 (FUEL SYSTEM, GASOLINE); HOWEVER, THE REMEDY AND PARTS WERE UNAVAILABLE FOR MONTHS. THE CONTACT STATED THAT THE VEHICLE STALLED WITHOUT WARNING FOR MONTHS. THE DEALER (GUNTHER VOLKSWAGEN OF COCONUT CREEK, 4300 SR 7, COCONUT CREEK, FL 33073, (954) 590-3750) REPLACED THE PART WITH THE SAME PART WHILE WAITING FOR THE REMEDY FROM THE MANUFACTURER. THE REPLACEMENT PART FAILED TO FUNCTION. THE VEHICLE WAS TOWED BACK TO THE DEALER AND THE CONTACT WAS UNCERTAIN AS TO WHEN THE VEHICLE WOULD BE REPAIRED. IT WAS UNKNOWN IF THE MANUFACTURER WAS CONTACTED. THE VEHICLE WAS UNABLE TO BE SAFELY DRIVEN. THE FAILURE MILEAGE WAS NOT AVAILABLE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.

02/20/2018
Components: FUEL/PROPULSION SYSTEM
Incident Date: 02/20/2018
Crash: No
Fire: No
Vehicle Identification Number: WVWHP7AN4CE******
Summary

NHTSA RECALL NUMBER 17V509 WAS ISSUED 8/16/2017. THIS VW RECALL IS ABOUT A FUEL PUMP FAILURE. SO FAR THE FUEL PUMP IS OK, BUT A FAILURE IS POTENTIALLY A BIG SAFETY ISSUE. AS OF 2/20/2018, VW DOES NOT HAVE A DATE WHEN A FIX WILL BE AVAILABLE. I WANT TO TRADE IN THE CC TO BUY AN AUDI, BUT THE AUDI DEALER WON'T TAKE A TRADE-IN SINCE THERE IS AN OUTSTANDING RECALL ON THE CC. WHEN WILL THIS BE FIXED?

02/17/2018
Components: ENGINE,FUEL/PROPULSION SYSTEM
Incident Date: 02/14/2018
Crash: No
Fire: No
Vehicle Identification Number: WVWMN7AN0CE******
Summary

PURCHASED MY CAR AND WENT TO FILL UP WITH GAS. AFTER FUELING THE CAR WOULD NOT START. AFTER 10 MINUTES THE CAR STARTED SO I DROVE BACK TO THE DEALER. ONLY A 5 MINUTE DRIVE. THE CAR THEN DIED WHILE MOVING AT 40 MPH IN THE MIDDLE OF THE ROAD. THE ENGINE AND BATTERY LIGHT CAME ON. THE DEALER CLEARED THE CODES AND THE CAR DROVE OUT. THEN WAS GETTING GAS AGAIN A WEEK LATER AND THE SAME INCIDENT OCCURRED. WAS IN THE MIDDLE OF THE CITY STREET TURNING AND THE VEHICLE DIED AGAIN.

02/16/2018
Components: FUEL/PROPULSION SYSTEM
Incident Date: 10/01/2017
Crash: No
Fire: No
Vehicle Identification Number: WVWMN7AN3CE******
Summary

STILL WAITING FOR REPLACEMENT PARTS - NHTSA 17V509

02/02/2018
Components: FUEL/PROPULSION SYSTEM
Incident Date: 10/18/2017
Crash: No
Fire: No
Vehicle Identification Number: WVWHN7AN5CE******
Summary

NHTSA RECALL NUMBER: 17V509. MANUFACTURER RECALL NUMBER: 20AE. FUEL PUMP CONTROL MODULE. I HEARD ABOUT THE RECALL IN AUGUST OF 2017 AND A LETTER WAS MAILED TO ME OCTOBER 2017 ABOUT THE RECALL. IT HAS BEEN ALMOST FOUR MONTHS SINCE THE LETTER WAS RECEIVED AND THE PARTS STILL ARE NOT AVAILABLE FOR VW TO CORRECT THIS. MY VEHICLE HAS BEEN LOSING POWER WHILE THE VEHICLE IS IN MOTION WHICH HAS ALMOST CAUSED VEHICLE ACCIDENTS ON SEVERAL OCCASIONS. IT IS A MAJOR HAZARD AND VERY DANGEROUS TO MYSELF AND OTHERS AROUND ME WHEN IT HAPPENS EACH TIME AND NEEDS TO GET CORRECTED ASAP. I'M FILING THIS BECAUSE THE MANUFACTURER (VW) HAS FAILED TO REMEDY THIS SAFETY HAZARD IN A TIMELY MANNER AND THEY ARE UNABLE TO PROVIDE ME WITH A DATE THAT IT WILL BE RESOLVED. MEANWHILE, I DRIVE EVERY DAY AND THE RISKS OF AN ACCIDENT INCREASE EACH AND EVERY DAY DUE TO THIS PROBLEM.

01/31/2018
Components: POWER TRAIN,ENGINE
Incident Date: 01/29/2018
Crash: No
Fire: No
Vehicle Identification Number: WVWMN7AN9CE******
Summary

MY CAR WAS DEAD WHILE I WAS DRIVING TO A NEARBY USPS. LATER, I WAS TOLD THAT THE CAR'S FUEL PUMP WAS BROKEN, WHICH CAUSED ENGINE TO STOP RUNNING. THAT IS SOMETHING VW SHOULD HAVE FIXED LONG TIME AGO BECAUSE VW HAD IT RECALLED FOR MORE THAN HALF YEAR. THEY HAVE SO MUCH TIME TO MAKE THING RIGHT, BUT THEY JUST CHOSE TO IGNORE IT. I CAN'T IMAGINE IF IT HAPPENED IN A INTERSTATE. PLEASE URGE THEM TO FIX THE PROBLEM IMMEDIATELY. THERE ARE SO MANY LIVES COULD BE IN DANGER. NOW, I NEED TO PAY MORE THAN 1600 BUCKS TO GET IT FIXED. THAT IS INSANE.

01/24/2018
Components: STEERING,AIR BAGS
Incident Date: 01/20/2018
Crash: No
Fire: No
Vehicle Identification Number: WVWMN7AN5CE******
Summary

VW CLOCK SPRING RECALL INVESTIGATION DRIVING DOWN THE ROAD AT 35-40 MPH AND THE CAR BEEPS WITH "ERROR: AIRBAG" THEN THE STEERING WHEEL MADE A WEIRD NOISE. THE HORN AND CONTROLS ON THE STEERING WHEEL ARE NOT WORKING. I TOOK IT TO THE VIC BAILEY VW DEALERSHIP AND THEY SAID IT WAS THE CLOCK SPRING THAT NEEDED TO BE REPLACED. I KNOW THERE IS AN INVESTIGATION INTO THE PREVIOUS RECALL AND I BELIEVE THAT MY CAR WAS AFFECTED BUT NOT INCLUDED IN THE RECALL.

01/22/2018
Components: FUEL/PROPULSION SYSTEM
Incident Date: 10/03/2017
Crash: No
Fire: No
Vehicle Identification Number: WVWHP7AN8CE******
Summary

TL* THE CONTACT OWNS A 2012 VOLKSWAGEN CC. THE CONTACT WAS AWARE OF NHTSA CAMPAIGN NUMBER; 17V509000 (FUEL SYSTEM, GASOLINE); HOWEVER, THE PART TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE VEHICLE WAS TAKEN TO LINDSAY VOLKSWAGEN OF DULLES (22455 LINDSAY CARS CT, STERLING, VA 20166) AND WAS INFORMED THAT THE PART WAS NOT AVAILABLE AND TO KEEP IN CONTACT WITH THE MANUFACTURER. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.

01/10/2018
Components: FUEL/PROPULSION SYSTEM
Incident Date: 01/10/2018
Crash: No
Fire: No
Vehicle Identification Number: WVWHP7AN1CE******
Summary

I AM CONTACTING YOU TO REQUEST THE STATUS OF THE BELOW MENTIONED RECALL. PER YOUR WEBSITE, IT IS INDICATED IF THE MANUFACTURER HAS FAILED OR IS UNABLE TO REMEDY THIS SAFETY RECALL FOR YOUR VEHICLE IN A TIMELY MANNER TO PLEASE FILE AN ONLINE COMPLAINT WITH NHTSA. THEREFORE, TO CONFIRM I AM REQUESTING THE STATUS OF THIS RECALL. THANK YOU. ORIGINAL RECALL NOTIFICATION DATE: AUG 16,2017 MANUFACTURER RECALL NUMBER: 20AE NHTSA RECALL NUMBER: 17V509 RECALL STATUSRECALL INCOMPLETE, REMEDY NOT YET AVAILABLE

01/03/2018
Components: FUEL/PROPULSION SYSTEM
Incident Date: 12/26/2017
Crash: No
Fire: No
Vehicle Identification Number: WVWMP7AN1CE******
Summary

TL* THE CONTACT OWNS A 2012 VOLKSWAGEN CC. THE CONTACT STATED THAT THE ESC WARNING INDICATOR ILLUMINATED SEVERAL TIMES AND THE VEHICLE STALLED WITHOUT WARNING MORE THAN TWICE. THE DEALER (TEAM GUNTHER KIA AND TEAM GUNTHER VOLKSWAGEN OF DAPHNE, 29816 FREDERICK BLVD, DAPHNE, AL 36526, (251) 621-2277) DIAGNOSED THAT THE FUEL PUMP SENSOR AND THE FLANGE MAY NEED TO BE REPLACED. THE PART NUMBER CHECKED BY THE CONTACT SHOWED THAT IT WAS THE FUEL PUMP CONTROL MODULE PERTAINING TO THE RECALL. THE VEHICLE WAS INCLUDED IN NHTSA CAMPAIGN NUMBER: 17V509000 (FUEL SYSTEM, GASOLINE). THE DEALER STATED THAT THE FAILURE WAS RELATED TO THE RECALL. THE CONTACT WAS WAITING FOR A RESPONSE FROM THE DEALER WHO STATED THAT THEY CHECKED WITH THE MANUFACTURER. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.

12/18/2017
Components: STEERING,ELECTRICAL SYSTEM
Incident Date: 12/02/2017
Crash: No
Fire: No
Vehicle Identification Number: WVWMP7AN0CE******
Summary

UPON ATTEMPTING TO START THE VEHICLE, AN ERROR LIGHT TURNS ON AND MESSAGE DISPLAYS THE STEERING COLUMN IS DEFECTIVE AND CONTINUES TO FLASH/BEEP. IF I TRY TO DRIVE THE VEHICLE, STEERING FEELS LOOSE WHEN DRIVING. SOMETIMES VEHICLE DOES NOT START AT ALL AND STATES ACTIVE IMMOBILIZER, SOMETIMES THE CAR DIES JUST AFTER STARTING AND STEERING COLUMN LOCKS UP.

12/11/2017
Components: AIR BAGS,VEHICLE SPEED CONTROL,FUEL/PROPULSION SYSTEM
Incident Date: 12/30/2012
Crash: No
Fire: No
Vehicle Identification Number: WVWHN7ANXCE******
Summary

STEPPING ON THE ACCELERATOR DOES NOT ALWAYS PRODUCT MOTION. DANGEROUS SITUATION WHEN MORE ACCELERATION IS NEEDED SUCH AS ON AN ENTRANCE RAMP OR PASSING OTHER VEHICLES OR HAVING TO ACCELERATE TO AVOID A CRASH. THIS HAS BEEN A CONSTANT SINCE WE PURCHASED THIS CAR (NEW) IN 2012. THE DEALER SERVICE DEPARTMENT TOLD US THIS A SPORT VEHICLE AND THERE IS NOT A PROBLEM WITH THE CAR AS LONG AS WE ACCELERATE HARDER. THE RECALL PARTS ARE STILL NOT AVAILABLE ACCORDING TO VW OF ORLAND PARK IL.

12/09/2017
Components: ELECTRONIC STABILITY CONTROL,FUEL/PROPULSION SYSTEM
Incident Date: 12/09/2017
Crash: No
Fire: No
Vehicle Identification Number: WVWMP7ANXCE******
Summary

FOR THIS RECALL NOTICE 20AE- FUEL PUMP CONTROL MODULE THERE IS NOT A REPAIR AVAILABLE YET. ITS BEEN 3 MONTHS AND HOW IS THAT NOT ENOUGH TIME TO HAVE A REMEDY AVAILABLE? WHEN WILL THERE BE A REPAIR AVAILABLE?! THIS IS THE VEHICLE I USE AND FOR THE SAFETY OF MY FAMILY I DO NOT WANT TO DRIVE SOMETHING THAT HAS POTENTIAL TO HARM US EVEN CAUSE DEATH?!!!!!! THIS SUMMER THERE WAS GAS FUMES LEAKING AND WE HAD THE FUEL PUMP REPAIRED AND IT COSTED U $700!! IS THIS RELATED?! VW IS RIDICULOUS. WE ARE CONSTANTLY GETTING RECALL NOTICES!!!

12/08/2017
Components: FUEL/PROPULSION SYSTEM
Incident Date: 12/07/2017
Crash: No
Fire: No
Vehicle Identification Number: WVWMN7AN6CE******
Summary

TL* THE CONTACT OWNS A 2012 VOLKSWAGEN CC. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 17V509000 (FUEL SYSTEM, GASOLINE). THE PARTS TO DO THE REPAIR WERE UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. VOLKSWAGEN OF STREETSBORO (855 CLASSIC DR, STREETSBORO, OH) WAS CONTACTED AND CONFIRMED THAT THE PARTS WERE NOT AVAILABLE FOR THE RECALL REMEDY. THE MANUFACTURER WAS NOT MADE AWARE OF THE ISSUE AND WAS NOT ABLE TO CONFIRM WHEN THE PARTS WERE TO BECOME AVAILABLE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE. [XXX] INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6).' *PM

12/04/2017
Components: SUSPENSION,ELECTRICAL SYSTEM,VEHICLE SPEED CONTROL,SERVICE BRAKES
Incident Date: 04/12/2017
Crash: No
Fire: No
Vehicle Identification Number: WVWMN7AN1CE******
Summary

TL* THE CONTACT OWNS A 2012 VOLKSWAGEN CC. WHILE DRIVING VARIOUS SPEEDS, THE VEHICLE DECELERATED AND THEN ACCELERATED TO 80 MPH, THE CONTACT HAD TO DEPRESS THE BRAKE PEDAL TO DECELERATE. ALL THE WARNING INDICATORS ILLUMINATED ON THE INSTRUMENT PANEL. THE CONTACT ALSO STATED THAT THE HEADLIGHTS INTERMITTENTLY ILLUMINATED. THE VEHICLE WAS TAKEN TO BEMER MOTOR CARS (9201 RICHMOND AVE, HOUSTON, TX 77063, PHONE: (713) 900-2443), BUT WAS NOT DIAGNOSED OR REPAIRED. THE VEHICLE WAS THEN TAKEN TO ARCHER VOLKSWAGEN (10400 SW FWAY, HOUSTON, TX 77074, PHONE: (713) 272-1775) WHERE IT WAS DIAGNOSED THAT THE AIR BAG SENSOR MODULE, THE CAMSHAFT SENSOR, RADIATOR CORE SUPPORT, FRONT LOWER CONTROL ARM, BUSHINGS ALIGNMENT, REAR BRACKET ROTORS, AND BRAKE FLUID NEEDED TO BE REPLACED. THE DEALER ONLY MADE SOME OF THE REPAIRS DUE TO THE REPAIR COST. THE MANUFACTURER WAS NOT CONTACTED. THE APPROXIMATE FAILURE MILEAGE WAS 89,000.

11/30/2017
Components: STRUCTURE,FUEL/PROPULSION SYSTEM
Incident Date: 10/20/2017
Crash: Yes
Fire: No
Vehicle Identification Number: WVWMN7AN4CE******
Summary

' "TAKATA RECALL" I LOST CONTROL MY VEHICLE WHILE I WAS DRIVING AT ATHENS DR AND HIT THE VEHICLE IN FRONT , I HAD BIG DAMAGE TO MY VEHICLE IT WAS DUE TO IMPROPER FUEL PUMP CONTROL MODULE. I HAD REUESTED ALREADY REPAIR FROM LEITH VW CARY NC,THEY SAID THEY DIDN'T HAVE REMEDY.

11/27/2017
Components: FUEL/PROPULSION SYSTEM
Incident Date: 11/20/2017
Crash: No
Fire: No
Vehicle Identification Number: WVWMN7AN3CE******
Summary

TL* THE CONTACT OWNS A 2012 VOLKSWAGEN CC. THE CONTACT STATED THAT THE VEHICLE STALLED WITHOUT WARNING WHILE DRIVING APPROXIMATELY 20 MPH. THE VEHICLE WAS TOWED TO AN UNKNOWN DEALER WHERE IT WAS DIAGNOSED THAT THE FUEL PUMP MODULE FAILED. THE CONTACT RECEIVED A NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 17V509000 (FUEL SYSTEM, GASOLINE) IN OCTOBER OF 2017, BUT THE DEALER STATED THAT PARTS WERE UNAVAILABLE. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOTIFIED. THE APPROXIMATE FAILURE MILEAGE WAS 95,000. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.

11/27/2017
Components: ELECTRICAL SYSTEM,FUEL/PROPULSION SYSTEM
Incident Date: 11/25/2017
Crash: No
Fire: No
Vehicle Identification Number: WVWMN7ANXCE******
Summary

OVER THE LAST SEVERAL WEEKS (3-4) I'VE OBSERVED THE CC STRAINING (AS IF THE BATTERY DOESN'T HAVE THE AMPS) TO START THE VEHICLE. THIS PAST WEEKEND THE CAR WOULDN'T START AND I CAN'T CHARGE THE BATTERY ENOUGH TO PRODUCE THE CRANKING AMPS TO TURN IT OVER. THE LOCAL VW DEALERSHIP STATES THAT THEY HAVE NOT RECEIVED INSTRUCTIONS AS TO HOW TO DIAGNOSE OR REPAIR THE VEHICLE AT THIS TIME. WE HAVE LESS THAN 45000 MILE ON THE CC - THIS SHOULDN'T BE AN ISSUE FOR THIS VEHICLE. ANY ASSISTANCE WOULD BE GREATLY APPRECIATED.

11/26/2017
Components: SEAT BELTS
Incident Date: 11/25/2017
Crash: No
Fire: No
Summary

SEATBELT WAS USED FOR CHILD SEAT INSTALLATION. SEATBELT WAS EXTENDED ALL THE WAY OUT FOR CHILD SEAT INSTALLATION. NOW THE SEAT BELT WONT PULL BACK IN TO THE RETRACTOR. TENSIONER/RETRACTOR SYSTEM HAS FAILED, IT SEEMS.

11/20/2017
Components: AIR BAGS,FUEL/PROPULSION SYSTEM
Incident Date: 11/05/2017
Crash: No
Fire: No
Vehicle Identification Number: WVWMP7AN6CE******
Summary

TAKATA RECALL - THERE ARE 3 RECALLS ON MY TYPE OF CAR. I HAVE EXPERIENCE ONE OF THE SERIOUS SYMPTOMS OF THE RECALL. PLEASE READ ALL. DRIVER FRONTAL AIRBAG INFLATOR COULD POTENTIALLY RUPTURE (DUE TO PROPELLANT DEGRADATION OCCURRING AFTER LONG-TERM EXPOSURE TO ABSOLUTE HIGH HUMIDITY AND TEMPERATURE CYCLING). 2ND VEHICLE HAS HAD INTERRUPTION OF ELECTRICAL POWER, WHICH CAUSED A DRAINED BATTERY AND NO START CONDITION. [ ON CERTAIN VEHICLES, THERE COULD BE AN INTERRUPTION IN ELECTRICAL POWER TO THE FUEL PUMP CONTROL MODULE. THIS COULD RESULT IN THE FUEL PUMP RUNNING CONTINUOUSLY, RESULTING IN A DRAINED BATTERY AND/OR A NO START CONDITION, OR CAUSE A LOSS OF MOTIVE POWER WHILE THE VEHICLE IS IN MOTION]3.AIR OR OTHER FIBERS MAY CONTAMINATE THE AIRBAG CLOCK SPRING (A SPIRAL WOUND, FLAT CABLE THAT KEEPS THE AIRBAG POWERED WHILE THE STEERING WHEEL IS BEING TURNED). THIS CONTAMINATION MAY TEAR THE CABLE AND RESULT IN A LOSS OF ELECTRICAL CONNECTION TO THE DRIVER'S FRONTAL AIRBAG

11/13/2017
Components: ELECTRICAL SYSTEM,FUEL/PROPULSION SYSTEM
Incident Date: 06/15/2016
Crash: No
Fire: No
Vehicle Identification Number: WVWMP7AN9CE******
Summary

ON CERTAIN VEHICLES, THERE COULD BE AN INTERRUPTION IN ELECTRICAL POWER TO THE FUEL PUMP CONTROL MODULE. THIS COULD RESULT IN THE FUEL PUMP RUNNING CONTINUOUSLY, RESULTING IN A DRAINED BATTERY AND/OR A NO START CONDITION, OR CAUSE A LOSS OF MOTIVE POWER WHILE THE VEHICLE IS IN MOTION, WHICH COULD INCREASE THE RISK OF A CRASH CAUSING INJURY AND/OR DAMAGE TO PROPERTY.

11/10/2017
Components: ELECTRICAL SYSTEM,ENGINE,FUEL/PROPULSION SYSTEM
Incident Date: 11/10/2017
Crash: No
Fire: No
Vehicle Identification Number: WVWMP7AN0CE******
Summary

MY CAR HAS LEFT ME STRANDED TWICE. IT ALL STARTED WHEN MY FUEL PUMP STARTED TO LEAK GAS ALL OVER MY CAR. ONCE I GOT THE FUEL PUMP REPLACED. MY VEHICLE RAN FINE ON MY WAY TO THE STORE BUT WHEN I CAME BACK TO MY CAR IT TURNED OVER AND LET ME PULL OUT OF MY PARKING SPOT BUT THEN DIED WHEN I WENT TO PUT IT IN DRIVE IN THE PARKING LOT. I ATTEMPTED TO JUMP MY CAR BUT IT DID NOT WORK. I REPLACED THE BATTERY ON 10/9/17 AND IT APPEARED TO SOLVE THE ISSUE. ON 10/29/17 I DROVE MY CAR UP NORTH TO PAYSON. IT RAN COMPLETELY FINE UNTIL I SHUT IT OFF TO GO TO THE CREEK. WHEN I CAME BACK TO MY CAR IT WOULD NOT TURN OVER AGAIN. I BOUGHT A BATTERY AND REPLACED IT YET AGAIN. THIS TIME THE BATTERY DID NOT HELP GET THE CAR TO TURN OVER THE ONLY THING THAT SHOWED UP WAS AN EPC LIGHT. I LEFT THE CAR OVER NIGHT AND CAME BACK TO IT THE NEXT DAY IT STARTED UP JUST FINE WITH NO EPC LIGHT. I TOOK IT TO A REPAIR SHOP AND THEY WERE UNABLE TO DIAGNOSIS ANYTHING WRONG WITH THE CAR. I PICKED MY CAR UP ON OCT 30TH. IT RAN FINE WITH NO HESITATION UP UNTIL THE MORNING OF 11/10/17. WHILE DRIVING ON THE FREEWAY MY CAR LOST POWER AND WOULD NOT ACCELERATE. I WAS ABLE TO PULL IT TO THE SIDE OF THE ROAD. MY EPC LIGHT, CHECK ENGINE LIGHT, AND BATTERY LIGHT ALL CAME ON. THE CAR WOULD NOT TURN OVER AGAIN. I REACHED OUT TO THE DEALERSHIP AND THEY TOLD ME TO CONTACT CUSTOMER CARE THROUGH VOLKSWAGEN. WHEN I REACHED OUT TO CUSTOMER CARE ALL THEY TOLD ME WAS TO GO BACK TO THE DEALERSHIP AND THAT THEY CAN'T DO ANYTHING FOR ME BECAUSE THE RECALL IS NOT COMPLETE. THEY HAVE NO OFFER OF A LOANER CAR OR ANYTHING WHILE I WAIT FOR THEM TO FIX THE ISSUE. SO I'M LEFT WITH A CAR THAT RANDOMLY SHUTS DOWN AND LOSES POWER FROM TIME TO TIME. THIS IS NOT ACCEPTABLE.

11/08/2017
Components: ENGINE
Incident Date: 11/01/2017
Crash: No
Fire: No
Vehicle Identification Number: WVWHP7AN0CE******
Summary

VOLKSWAGEN CC 2012 CAR STARTED WITH FUEL INJECTORS ISSUES STARTING AT APPROXIMATELY 72K MILES. ALTHOUGH, IN 2011 THEY HAD A WARRANTY EXTENSION ON THIS VEHICLE FOR THE FUEL INJECTORS THEY REFUSED TO COVER THE COST FOR ME. NOW, I AM TOLD THE FOLLOWING BY TREND MOTORS IN DENVILLE NEW JERSEY - THE PLACE I HAVE TAKEN MY CAR TO FOR SERVICE, THAT I NEED A NEW ENGINE. THE FOLLOWING ARE TREND MOTORS IN DENVILLE'S EXACT WORDS FROM SERVICE WRITE-UP: "CHECK OIL PRESSURE:PRESSURE AT IDLE IS OK. ROAD TEST AND RECHECK WARM, OK. CHECK OIL PRESSURE AT 1,700 RPMS'***FAILED*** AZ REMOVE TOP END AND INSPECT. FOUND EVIDENCE OF LACK OF LUBRICATION AT CAM SHAFT. THIS IS CAUSING LOSS OF OIL PRESSURE" IT HAS ONLY BEEN 1800 MILES SINCE MY LAST VISIT SO I ASKED TREND MOTORS WHY THIS WAS NOT CAUGHT WITH MACHINERY TO INDICATE A CODE THAT THIS ISSUE WAS GOING ON AND THEY SAID A CODE WOULD NOT POP UP ON THIS TYPE OF ISSUE. BASICALLY, I WAS TOLD THE ENGINE OIL WAS LEAKING IN TO THE ENGINE, SO THEY THOUGHT IT WAS THE OIL PAN BUT IT WASN'T THE OIL PAN. I HAD THE CAR TOWED IN TO TREND MOTORS IN DENVILLE BECAUSE AN OIL CAN LIGHT APPEARED WHEN I WAS TAKING IT IN TO THEM BECAUSE AN ENGINE LIGHT WAS ON TOO. THIS SAME CAR ALSO HAD A HORN ISSUE WHERE THE HORN STOPPING WORKING. I CALLED VOLKSWAGEN CUSTOMER SERVICE TO REQUEST A GOOD FAITH PAYMENT AND I AM WAITING FOR A CALL BACK. VOLKSWAGEN SAID THERE CARS HAVE LONGEVITY BUT IT IS CLEAR THEY ARE NOT AS RELIABLE AS OTHER CARS. I HAVE A TOYOTA PRIUS WITH 250K MILES AND THE LARGEST COST I RECEIVED ON MY TOYOTA WAS WHEN I REPLACED ALL FOUR TIRES AT ONCE. IF VOLKSWAGEN CAN'T GO MUCH PAST THE WARRANTY THEY SHOULD BE MADE TO SAY THIS ON THEIR MONRONEY LABEL.

11/07/2017
Components: FUEL/PROPULSION SYSTEM
Incident Date: 11/02/2017
Crash: No
Fire: No
Vehicle Identification Number: WVWMN7AN0CE******
Summary

WHILE DRIVING ON THE HIGHWAY AT A HIGH SPEED THE CAR STOPPED WITH NO POWER. THERE WAS NO WARNING. I UNDERSTAND IT WAS THE FUEL PUMP. I WAS ALMOST KILLED IN HIGH SPEED HIGHWAY TRAFFIC WITH NO WARNING

11/03/2017
Components: AIR BAGS,FUEL/PROPULSION SYSTEM
Incident Date: 11/03/2017
Crash: No
Fire: No
Vehicle Identification Number: WVWMP7AN5CE******
Summary

1. TAKATA RECALL - AIRBAG NOT REPLACED YET. 2. RECALL FOR FOR FUEL PUMP CONTROL MODULE INFORMATION NOT RECEIVED YET.

10/28/2017
Components: FUEL/PROPULSION SYSTEM
Incident Date: 10/27/2017
Crash: No
Fire: No
Summary

20AE RECALL

10/23/2017
Components: FUEL/PROPULSION SYSTEM
Incident Date: 10/07/2017
Crash: No
Fire: No
Vehicle Identification Number: WVWMN7AN7CE******
Summary

I STARTED THE ENGINE AND SAT IN MY CAR A FEW MINUTES BEFORE TAKING OFF WHEN MY CAR DIED. I WAITED A COUPLE OF MINUTES AND I STARTED IT AGAIN, BUT AGAIN IT DIED. THE FUEL PUMP CONTROL MODULE FAILED. LUCKILY I WASN'T DRIVING THE CAR. I HAD TO HAVE IT TOWED TO MY HOUSE ON A SAT EVENING, THEN AGAIN TO THE DEALER ON MONDAY. APPARENTLY THERE IS A RECALL ON THIS. DEALER INSTALLED ANOTHER MODULE FROM THE OLD STOCK WHICH CAN FAIL AGAIN. VW SAID THEY WOULD REIMBURSE ME BUT THEY ARE WAITING UNTIL THEY HAVE A SOLUTION. I DON'T KNOW WHY I HAVE TO WAIT FOR THEM TO PAY FOR THE DAMAGE. I INCURRED THE COST AND BY THE GRACE OF GOD I AM NOT DEAD. THIS IS A VERY DANGEROUS SITUATION WHEN THE FUEL PUMP DOESN'T RECEIVE ELECTRICITY TO PUMP FUEL INTO THE SYSTEM

10/23/2017
Components: AIR BAGS,UNKNOWN OR OTHER,ELECTRONIC STABILITY CONTROL
Incident Date: 09/16/2017
Crash: No
Fire: No
Vehicle Identification Number: WVWHN7ANXCE******
Summary

I HAVE SPENT 1000 ON THE WATER PUMP REPAIR, PURCHASED 2 LIGHTS AT 110. AN THEWATER PUMP WENT OUR AGAIN FOR THE SECOND TIME IN 4 MONTHS.THE AIR BAG RECALL HAS BEEN RECALLED 3TIMES ALREADY I HAVE HAD TO TAKE IT IN. LIKE THIS VEHICLE HAS HAD TO MANY PROBLEMS ELECTRICAL . WHEN THE WATER PUMP OUT THE CAR WAS STATIONARY.

10/18/2017
Components: FUEL/PROPULSION SYSTEM
Incident Date: 10/05/2017
Crash: No
Fire: No
Vehicle Identification Number: WVWMP7AN5CE******
Summary

TL* THE CONTACT OWNS A 2012 VOLKSWAGEN CC. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 17V509000 (FUEL SYSTEM, GASOLINE); HOWEVER, THE PART FOR THE RECALL REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. WHILE DRIVING APPROXIMATELY 55 MPH, THE VEHICLE SUDDENLY STALLED WITHOUT WARNING AND COMPLETELY SHUT OFF. THE CONTACT WAS ABLE TO STEER THE VEHICLE TO THE SIDE OF THE ROAD AS IT DRIFTED. THE CONTACT HAD THE VEHICLE TOWED TO ALEXANDRIA VOLKSWAGEN (107 W GLEBE RD, ALEXANDRIA, VA, 22305; 703-684-8888) WHERE IT WAS DIAGNOSED THAT THE MAIN FUEL PUMP AND THE HIGH PRESSURE FUEL PUMP FAILED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE/ISSUE AND INFORMED THE CONTACT THAT THE VEHICLE WAS NOT COVERED UNDER THE RECALL AT THE TIME. THE MANUFACTURER PROVIDED A CASE NUMBER. THE APPROXIMATE FAILURE MILEAGE WAS 89,000. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.

10/18/2017
Components: AIR BAGS
Incident Date: 10/05/2017
Crash: No
Fire: No
Vehicle Identification Number: WVWMP7AN5CE******
Summary

TL* TAKATA RECALL. THE CONTACT OWNS A 2012 VOLKSWAGEN CC. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBERS: 16V078000 (AIR BAGS) AND 15V483000 (AIR BAGS). THE PARTS FOR THE RECALL REPAIRS WERE UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIRS. THE CONTACT TOOK THE VEHICLE TO ALEXANDRIA VOLKSWAGEN (107 W GLEBE RD, ALEXANDRIA, VA, 22305; 703-684-8888); HOWEVER, THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. PARTS DISTRIBUTION DISCONNECT.

10/18/2017
Components: ENGINE
Incident Date: 10/18/2017
Crash: No
Fire: No
Vehicle Identification Number: WVWHN7AN3CE******
Summary

ENGINE APPEARED TO HAVE ACCELERATION AND TIMING ISSUES. TOOK TO LOCAL SHOP FOR ROUTINE OIL CHANGE AND TO LOOK INTO ISSUE. WAS INFORMED THAT ALL MY MISFIRE ISSUES WERE NOT FROM IGNITION COILS AS PREVIOUSLY FIXED BY VW DEALER BUT THAT IT WAS THE TIMING CHAIN. ENGINE ONLY HAS 108K MILES (ALL HIGHWAY COMMUTER) AND STILL OWE MONEY ON LOAN. SHOP INFORMED ME THAT ENGINE WOULD NEED TO BE COMPLETELY TORN APART TO SEE ALL THE DAMAGE THAT'S BEEN DONE BUT WOULD BE CHEAPER TO JUST REPLACE WITH USED ENGINE. I HAVE NO GOOD OPTIONS SINCE $6K IS STILL OWED ON VEHICLE, NO WARRANTY AND NO MEANS OF REPLACING MOTOR. VW IS AWARE OF ISSUE. SEVERAL OTHER COMPLAINTS HAVE BEEN FILED FOR THIS SAME ISSUE AND IT APPEARS TO BE COMMON ENOUGH TO HAVE MADE SEVERAL ONLINE FORUMS AND AFTERMARKET COMPANIES TO SELL UPGRADED PREVENTATIVE REPLACEMENT PART.

10/18/2017
Components: AIR BAGS,FUEL/PROPULSION SYSTEM
Incident Date: 02/01/2016
Crash: No
Fire: No
Vehicle Identification Number: WVWMP7AN1CE******
Summary

TAKATA RECALL - THIS RECALL WAS ISSUED IN FEBRUARY 2016 UPON WHICH I WAS TOLD THEY DID NOT HAVE THE PARTS AVAILABLE. NOW, ONE YEAR AND EIGHT MONTHS LATER I'M RECEIVING NOTIFICATIONS ABOUT BRINGING MY VEHICLE IN TO BE REPAIRED. THE MOST RECENT STATES "THIS IS A SERIOUS ISSUE THAT MUST BE TAKEN CARE OF - DEFECTIVE COMPONENTS CAN CAUSE THE AIRPAG TO DEPLOY IMPROPERLY, SHOOTING METAL FRAGMENTS ANT DRIVERS AND PASSENGERS, WHICH CAN CAUSE SERIOUS INJURY OR DEATH." I'M CONCERNED THAT IT TOOK NEARLY TWO YEARS TO RESOLVE THIS ISSUE, ESPECIALLY GIVEN THE STATEMENT BEING SENT OUT VIA POSTCARD. SECONDLY, NOW THERE IS YET ANOTHER RECALL FOR SOMETHING RELATED TO THE ELECTRICAL POWER TO THE FUEL PUMP MODULE. I HAVE ALREADY TAKEN MY VEHICLE IN MULTIPLE TIMES FOR A RELATED RECALL, ONE THAT LEFT ME STRANDED AND HAVING TO BE TOWED BEFORE VW EVER EVEN NOTIFIED ME. ABSOLUTELY UNREAL!

09/30/2017
Components: ENGINE
Incident Date: 09/30/2017
Crash: No
Fire: No
Vehicle Identification Number: WVWMP7AN5CE******
Summary

TIMING CHAIN ISSUE THAT VOLKSWAGEN WAS AWARE OF FOR 2012 CC. I'M NOW RESPONSIBLE OF PAYING FOR THE REPAIRS OF DAMAGE DONE TO MY VEHICLE.

09/28/2017
Components: ENGINE
Incident Date: 09/07/2017
Crash: No
Fire: No
Vehicle Identification Number: WVWHN7AN0CE******
Summary

MY CAR SUDDENLY BEGAN HAVING TROUBLE STARTING. IT WOULD TAKE A FEW EXTRA SECONDS TO START AND MY CHECK ENGINE LIGHT WAS ON. THIS WAS AFTER DRIVING ABOUT 7 MILES AND BACKING INTO MY GARAGE. I TURNED MY CAR OFF AND DECIDED TO BACK IN A LITTLE FURTHER. THIS IS WHEN THE ABOVE ISSUES BEGAN. I DROVE THE CAR TO AN AUTO REPAIR SHOP THE FOLLOWING DAY AND THE DIAGNOSIS WAS THE TIMING CHAIN NEEDED TO BE REPLACED. THIS PARTICULAR SHOP DID NOT OFFER THIS SERVICE SO I TOOK IT TO A DIFFERENT REPAIR SHOP WHICH CONFIRMED THE DIAGNOSIS.

09/06/2017
Components: ELECTRICAL SYSTEM,FUEL/PROPULSION SYSTEM
Incident Date: 04/11/2017
Crash: No
Fire: No
Vehicle Identification Number: WVWMP7AN3CE******
Summary

TL* THE CONTACT OWNS A 2012 VOLKSWAGEN CC. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 17V509000 (FUEL SYSTEM, GASOLINE); HOWEVER, THE PART FOR THE RECALL REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE CONTACT STATED THAT THE VEHICLE WOULD CRANK WHEN ATTEMPTING TO START THE VEHICLE; HOWEVER, THE VEHICLE WOULD FAIL TO START. THE CONTACT HAD THE VEHICLE TOWED APPROXIMATELY SIX TIMES TO THE VOLKSWAGEN OF PANAMA CITY DEALER (3605 E 15TH STREET, PANAMA CITY, FL 32404; 850-252-4732) WHERE IT WAS DIAGNOSED THAT THE STARTER AND BATTERY NEEDED TO BE REPLACED. THE VEHICLE WAS REPAIRED; HOWEVER, THE FAILURE RECURRED. THE CONTACT REPLACED THE MODULE ON THE VEHICLE AND THE VEHICLE FUNCTIONED PROPERLY; HOWEVER, SHORTLY AFTER, THE FAILURE RECURRED. THE CONTACT TOOK THE VEHICLE TO A CERTIFIED MECHANIC AT PEPBOYS WHO TIGHTENED THE MODULE, CAUSING THE VEHICLE TO FUNCTION PROPERLY. WHILE DRIVING APPROXIMATELY 10 MPH, THE VEHICLE SUDDENLY LOST POWER AND STALLED. THE CONTACT HAD TO PUSH THE VEHICLE TO THE SIDE OF THE ROAD. AFTER OBSERVING THE VEHICLE, THE CONTACT REALIZED THAT THE VEHICLE OVERHEATED. THE CONTACT COOLED THE VEHICLE WITH COKE BEFORE BEING ABLE TO CONTINUE TO DRIVE THE VEHICLE. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE AND INFORMED THE CONTACT THAT THE REPAIR PARTS WOULD BEGIN TO BE ISSUED IN OCTOBER OF 2017. THE APPROXIMATE FAILURE MILEAGE WAS 45,000.

08/30/2017
Components: ENGINE
Incident Date: 08/06/2013
Crash: No
Fire: No
Vehicle Identification Number: WVWMP7AN7CE******
Summary

THE CAR IS STALLING WHILE DRIVING AT MEDIUM OR HIGH SPEED - IT SEEMS THAT THERE IS NO MORE OR TOO MUCH GAS COMING INTO THE ENGINE. I HAD THE FUEL SYSTEM CLEANED ALREADY ONCE AND THE PROBLEM SEEMS TO REAPPEAR - I USUALLY TAKE MY FOOT OFF THE ACCELERATOR UNTIL THE ENGINE SEEMS TO OPERATE PROPERLY - THIS COULD BE A DANGEROUS ISSUE IF SOMEONE UNAWARE OF THE PROBLEM WERE TO DRIVE THE CAR

08/29/2017
Components: ENGINE
Incident Date: 08/29/2017
Crash: No
Fire: No
Vehicle Identification Number: WVWMN7AN3CE******
Summary

TL* THE CONTACT OWNS A 2012 VOLKSWAGEN CC. WHILE DRIVING APPROXIMATELY 20 MPH, THE VEHICLE SURGED FORWARD AND THE CHECK ENGINE WARNING INDICATOR ILLUMINATED. THE VEHICLE WAS TAKEN TO THE DEALER (ANDY MOORE VOLKSWAGEN OF AVON, INDIANA), BUT THEY COULD NOT REPLICATE THE FAILURE. THE CONTACT ALSO STATED THAT THE FAILURE OCCURRED FOR APPROXIMATELY ONE YEAR ON A DAILY BASIS. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE VEHICLE WAS NOT REPAIRED. THE APPROXIMATE FAILURE MILEAGE WAS 64,000.

08/22/2017
Components: ENGINE
Incident Date: 07/03/2017
Crash: No
Fire: No
Vehicle Identification Number: WVWMN7AN5CE******
Summary

THE TIMING CHAIN ON MY 2012 VOLKSWAGEN CC FAILED UNDER NO FAULT OF MY OWN. THE VEHICLE HAS 65K MILES ON IT AND THE REPAIR SHOP IS CITING THAT AN ENTIRE ENGINE IS NEEDED TO REPAIR THE VEHICLE WITH A COST OF $7,000. I HAVE REACHED OUT TO VOLKSWAGEN OF AMERICA AS WELL AS THE DEALERSHIP, I PURCHASED THE VEHICLE FROM, NEITHER HAVE OFFERED ANY RELIEF. THIS HAS POSED A TREMENDOUS IMPEDIMENT ON MY LIFE AND THREATENS TO RUIN MY CREDIT AS I AM STUCK PAYING FOR A VEHICLE THAT I CANNOT DRIVE.

07/05/2017
Components: AIR BAGS
Incident Date: 04/01/2016
Crash: No
Fire: No
Vehicle Identification Number: WVWHP7AN4CE******
Summary

TAKATA RECALL - IN APRIL 2016, VW INFORMED ME THAT THE DRIVER'S SIDE AIRBAG WAS DEFECTIVE AND POTENTIALLY DANGEROUS. TODAY (JULY 5, 2017) I CALLED THE VW DEALER, AND THE VW DEALER CLAIMS THE PARTS FOR THE AIRBAG REPAIR WILL NOT BE AVAILABLE UNTIL SEPT. 30, 2017. THAT MEANS I WILL HAVE BEEN DRIVING AN UNSAFE CAR FOR 18 MONTHS. CAN NHTSA GET VW TO DO THE REPAIRS SOONER?

06/13/2017
Components: ELECTRICAL SYSTEM,AIR BAGS
Incident Date: 06/12/2017
Crash: Yes
Fire: No
Vehicle Identification Number: WVWHP7AN5CE******
Summary

TL* THE CONTACT OWNS A 2012 VOLKSWAGEN CC. WHILE DRIVING UPHILL AT APPROXIMATELY 65 MPH AND ATTEMPTING TO PASS ANOTHER VEHICLE, THE CONTACT'S VEHICLE LOST ACCELERATION AND THE EPC WARNING INDICATOR ILLUMINATED. THE VEHICLE WAS PULLED OVER TO THE SIDE OF THE ROAD AND THE ENGINE WAS TURNED OFF. WHEN THE VEHICLE WAS RESTARTED, THE CHECK ENGINE INDICATOR ILLUMINATED. THE VEHICLE WAS COASTED TO A SERVICE STATION AND TOWED TO AN INDEPENDENT MECHANIC (JOSHO AUTO, 10945 RANDOLPH, COSTA MESA, CA 92626, 714-557-2601) WHERE THE VEHICLE WAS KEPT FOR DIAGNOSTIC TESTING. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. ALSO, APPROXIMATELY ONE YEAR AGO, THE FRONT PASSENGER SIDE OF THE VEHICLE WAS CRASHED INTO BY ANOTHER VEHICLE. NONE OF THE AIR BAGS DEPLOYED. A POLICE REPORT WAS FILED. THE CONTACT SUSTAINED INJURIES THAT REQUIRED MEDICAL ATTENTION. THE VEHICLE WAS TOWED TO A BODY SHOP (PACIFIC ELITE AUTO BODY SHOP IN COSTA MESA CA) AND REPAIRED BY THE INSURANCE COMPANY. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE CONTACT RECENTLY SEARCHED THE VIN AND FOUND NHTSA CAMPAIGN NUMBER: 16V078000 (AIR BAGS). THE FAILURE MILEAGE WAS APPROXIMATELY 62,000. PARTS DISTRIBUTION DISCONNECT.

05/16/2017
Components: AIR BAGS
Incident Date: 02/06/2014
Crash: No
Fire: No
Vehicle Identification Number: WVWMP7AN8CE******
Summary

TL* TAKATA RECALL. THE CONTACT OWNS A 2012 VOLKSWAGEN CC. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 16V078000 (AIR BAGS) HOWEVER THE PARTS TO DO THE REPAIR WERE UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE DEALER WAS CONTACTED AND CONFIRMED THAT THE PARTS WERE NOT AVAILABLE FOR THE RECALL REMEDY AND ADVISED TO CONTACT THE MANUFACTURER. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE AND WERE NOT ABLE TO CONFIRM WHEN THE PARTS WERE TO BECOME AVAILABLE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. PARTS DISTRIBUTION DISCONNECT. UPDATED 07/11/17*LJ UPDATED 08/08/2017*JS

04/26/2017
Components: AIR BAGS
Incident Date: 10/03/2016
Crash: No
Fire: No
Vehicle Identification Number: WVWMP7AN3CE******
Summary

TL* TAKATA RECALL. THE CONTACT OWNS A 2012 VOLKSWAGEN CC. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 16V078000 (AIR BAGS). THE PARTS TO DO THE REPAIR WERE UNAVAILABLE. THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS NOT NOTIFIED OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. PARTS DISTRIBUTION DISCONNECT.

04/18/2017
Components: AIR BAGS
Incident Date: 04/06/2016
Crash: No
Fire: No
Vehicle Identification Number: WVWMP7AN6CE******
Summary

TL* TAKATA RECALL. THE CONTACT OWNS A 2012 VOLKSWAGEN CC. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBERS: 16V078000 (AIR BAGS) AND 15V483000 (AIR BAGS); HOWEVER, THE PARTS NEEDED FOR THE REPAIR WERE NOT AVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. PARTS DISTRIBUTION DISCONNECT.

04/18/2017
Components: AIR BAGS,ENGINE,FUEL/PROPULSION SYSTEM
Incident Date: 02/06/2016
Crash: No
Fire: No
Vehicle Identification Number: WVWMP7AN5CE******
Summary

IT HAS BEEN OVER ONE YEAR SINCE THE AIRBAG ON MY VEHICLE HAS BEEN RECALLED AND VOLKSWAGEN HAS YET TO DO ANYTHING. THE TURBO ALSO SEEMS TO BE MALFUNCTIONING.

04/14/2017
Components: AIR BAGS
Incident Date: 02/09/2016
Crash: No
Fire: No
Vehicle Identification Number: WVWNP7AN6CE******
Summary

TAKATA RECALL - VW ISSUED THIS RECALL 14 MONTHS AGO IN FEBRUARY 2016. THEY STILL TELL ME THEY DO NOT HAVE THE PARTS TO REMEDY. THIS IS NOT ACCEPTABLE, ESPECIALLY WHEN THEY TELL YOU METAL SHRAPNEL COULD SHRED YOUR FACE AND NECK AND KILL YOU.

03/29/2017
Components: AIR BAGS
Incident Date: 03/08/2017
Crash: No
Fire: No
Vehicle Identification Number: WVWMP7AN4CE******
Summary

TAKATA RECALL. GOT A LETTER IN APRIL 2016. AIRBAGS NOT AVAILABLE. IT HAS BEEN ONE YEAR AND I HAVE CALLED SEVERAL TIMES AND STILL GET THE SAME ANSWER. NOT AVAILABLE. THIS IS A SAFETY RECALL AND THE COMPANY HAS HAD SUFFICIENT TIME TO REMEDY. THEY ARE MORE INTERESTED IN MONEY THAN SAVING LIVES/INJURIES. IS THERE ANYTHING WE CAN DO? I AM CURRENTLY ON A VERY LONG HOLD TIME AGAIN AND AM VERY FRUSTRATED WITH THE LACK OF ACTION ON VOLKSWAGON.

03/20/2017
Components: AIR BAGS,UNKNOWN OR OTHER,ELECTRONIC STABILITY CONTROL
Incident Date: 02/24/2017
Crash: Yes
Fire: No
Vehicle Identification Number: WVWMN7AN2CE******
Summary

I WAS IN A CAR CRASH 02/24/2017 NO AIRBAGS DEPLOYED. AS I WAS TURNING LEFT A CAR RAN THE RED LITE, SLAMMED INTO MY PASSENGER SIDE.

03/16/2017
Components: ENGINE
Incident Date: 03/10/2017
Crash: No
Fire: No
Vehicle Identification Number: WVWMP7AN7CE******
Summary

TL* THE CONTACT OWNS A 2012 VOLKSWAGEN CC. WHILE DRIVING 45 MPH, THE CHECK ENGINE INDICATOR ILLUMINATED. THE VEHICLE WAS TAKEN TO A DEALER WHERE IT WAS DIAGNOSED THAT THE TIMING BELT FAILED AND THE ENGINE NEEDED TO BE REPLACED. IN ADDITION, THE VEHICLE EXPERIENCED ENGINE FAILURE WHEN THE DEALER REPLACED THE COILS. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE AND INFORMED THE CONTACT THAT THE VEHICLE WAS NO LONGER UNDER WARRANTY. THE FAILURE MILEAGE WAS 93,000.

03/16/2017
Components: ENGINE
Incident Date: 03/03/2017
Crash: No
Fire: No
Vehicle Identification Number: WVWMP7AN7CE******
Summary

THE CAR STARTED ACTING UP AROUND 50,000 MILES. THE ENGINE CHECK LIGHT WHEN ON. THE CAR STARTED RUNNING ROUGH. THE DEALERSHIP SAID IT WAS THE COILS. THEY WERE CHANGE THE CHECK ENGINE LIGHT CAME ON AGAIN COUPLE OF MONTHS AFTER. TOOK IT TO THE DEALERSHIP THEY COULD NOT SAY WHAT WAS WRONG. I WHEN SEVERAL TIMES THE LAST TIME I WHEN THEY TOLD ME THAT THE TIMING BELT IS SKIPPING AND THERE IS DAMAGE ON THE ENGINE. THE INCIDENT HAPPEN WHILE I WAS GETTING INTO THE FREEWAY THE CAR COULD NOT ACCELERATE MORE THEN 30MPH. IT MADE IT VERY DANGEROUS FOR ME TO STAY ON THE FREEWAY SO I EXIT AS SOON AS I COULD. AT THE DEALER THEY TOLD ME THIS TYPE OF CAR ALWAYS HAS ENGINE TROUBLE TYPICALLY WHEN THE WARRANTY EXPIRES.

02/27/2017
Components: AIR BAGS
Incident Date: 02/27/2017
Crash: No
Fire: No
Vehicle Identification Number: WVWMN7AN7CE******
Summary

TL* THE CONTACT OWNS A 2012 VOLKSWAGEN CC. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBERS: 16V078000 (AIR BAGS) AND 15V483000 (AIR BAGS). THE PARTS FOR THE RECALL REPAIRS WERE UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIRS. THE CONTACT STATED THAT THE AIR BAG WARNING INDICATOR ILLUMINATED AND THE HORN FAILED TO SOUND. THE APPROXIMATE FAILURE MILEAGE WAS 120,000. THE MANUFACTURER WAS MADE AWARE OF THE FAILURES. PARTS DISTRIBUTION DISCONNECT.

02/12/2017
Components: AIR BAGS
Incident Date: 02/11/2017
Crash: No
Fire: No
Vehicle Identification Number: WVWHP7AN4CE******
Summary

TAKATA RECALL I BOUGHT MY CAR IN 2015 AT THE VOLKSWAGEN DEALERSHIP IN OAKLAND CALIFORNIA. FIRST OF ALL, I NEVER GOT THE NOTIFICATION THAT MY CAR HAS A RECALL. SECOND OF ALL, I AM GRADUATING FROM COLLEGE AND LEAVING THE COUNTRY (NEVER COMING BACK) IN APRIL THIS YEAR, AND I HAVE TO SELL THIS CAR ASAP. THE DEALERSHIP TOLD ME THAT WITH THE TAKATA RECALL MY CAR CAN ONLY SELL FOR HALF OF THE PRICE THAT IT IS WORTH. THIS RECALL IS NOT MY FAULT NOR MY RESPONSIBILITY. THE CAR DEALERSHIP BASICALLY TOLD ME THAT I'M SCREWED. THE VOLKSWAGEN OFFICIAL WEBSITE SAYS THAT THEY CANNOT PREDICT WHEN THE REMEDY WILL BECOME AVAILABLE. I'M JUST WONDERING, WHY IS IT ME THAT HAVE TO PAY THE PRICE?

02/10/2017
Components: AIR BAGS
Incident Date: 03/01/2016
Crash: No
Fire: No
Vehicle Identification Number: WVWMP7ANXCE******
Summary

TL* TAKATA RECALL. THE CONTACT OWNS A 2012 VOLKSWAGEN CC. THE CONTACT STATED THAT THE RECALL NOTICE FOR NHTSA CAMPAIGN NUMBER:16V078000 (AIR BAGS) WAS RECEIVED IN MARCH OF 2016. AFTER CONTACTING THE DEALER AND THE MANUFACTURER ON MULTIPLE OCCASIONS, THE CONTACT WAS INFORMED THAT THE PARTS NEEDED FOR THE RECALL REMEDY WERE STILL NOT AVAILABLE AND NO ESTIMATED TIME FOR RECEIVING THE PARTS COULD BE PROVIDED. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.

02/09/2017
Components: AIR BAGS
Incident Date: 02/06/2017
Crash: No
Fire: No
Vehicle Identification Number: WVWHP7AN6CE******
Summary

TAKATA RECALL I AM TRYING TO BUY A NEW CAR AND HAVE BEEN GETTING LOW TRADE IN VALUE BECAUSE THEY CAN'T SELL THE CAR. I WAS TOLD IT IS ON A "DON'T SELL LIST". I HAD OTHER RECALL REPAIRS DONE IN THE LAST 6 MONTHS AND DIDN'T KNOW THAT THIS WAS HANGING OVER ME. THIS RECALL IS ALMOST A YEAR OLD AND I'M BEING TOLD THAT THERE IS NO FIX YET. HOW LONG IS REASONABLE? WHAT IS MY RECOURSE?

01/31/2017
Components: AIR BAGS
Incident Date: 02/09/2016
Crash: No
Fire: No
Vehicle Identification Number: WVWMP7AN9CE******
Summary

TAKATA RECALL IT'S BEEN ALMOST A FULL YEAR THAT I HAVE HAD TO DRIVE WITH AIRBAGS THAT ARE POTENTIALLY LETHEL. RECALL INCOMPLETE REMEDY NOT AVAILABLE YET!! HOW CAN THIS BE ALLOWED?

01/20/2017
Components: AIR BAGS
Incident Date: 02/03/2016
Crash: No
Fire: No
Vehicle Identification Number: WVWMP7AN2CE******
Summary

TAKATA RECALL RECEIVED TWO RECALLS FROM VOLKWAGEN BUT ARE TOLD NO REPAIRS AVAILABLE YET.

01/19/2017
Components: AIR BAGS
Incident Date: 04/01/2016
Crash: No
Fire: No
Vehicle Identification Number: WVWMN7AN9CE******
Summary

TL* TAKATA RECALL. THE CONTACT OWNS A 2012 VOLKSWAGEN CC. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 16V078000 (AIR BAGS); HOWEVER, THE PART FOR THE RECALL REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE CONTACT HAD NOT EXPERIENCED A FAILURE. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE. THE MANUFACTURER STATED THAT THIS WAS NOT AN URGENT MATTER. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.

01/19/2017
Components: AIR BAGS
Incident Date: 06/30/2015
Crash: No
Fire: No
Vehicle Identification Number: WVWMP7AN5CE******
Summary

TL* TAKATA RECALL. THE CONTACT OWNS A 2012 VOLKSWAGEN CC. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBERS: 16V078000 (AIR BAGS) AND 15V483000 (AIR BAGS); HOWEVER, THE PARTS FOR THE REPAIRS WERE UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIRS. THE CONTACT HAD NOT EXPERIENCED A FAILURE. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE. PARTS DISTRIBUTION DISCONNECT.

01/19/2017
Components: AIR BAGS,SERVICE BRAKES,ENGINE
Incident Date: 01/04/2017
Crash: Yes
Fire: No
Vehicle Identification Number: WVWMN7AN7CE******
Summary

MY DAUGHTER HAS BOUGHT A CC VOLKSWAGEN FROM DEALERSHIP IN 2014... THE CAR HAS ANY PROBLEMS? SUCH AS THE AIR BAGS... ENGINE ,,,CAR STARTED IN ITS OWN RUNNING IN GARAGE ,,UNTIL BATTERY DIED ALL WIRES MELTED , I HAVE CALL VW ALL THEY DID WAS SEND A 1000 CREDIT ONLY TOO BE USED IF SHE BUYS A BRAND NEW CAR OR LEASE? SHE WAS IN A ACCIDENT . THREE TIMES,,, NOW? THE CAR A TOTALED? AIR BAGS DIDN'T PROTECT HER FIRST FEW TIMES AT ALL NOW SMACKED HER IN HER FACE ? THEY REPLACED MANIFOLD? NOT AIRBAGS? SHE COULD OF BEEN KILLED ... TAKING V,W TOO LONG TOO ADDRESS THIS PROBLEMS W AIRBAGS NOSE PUT HER AT RISK? MORE THEN ONCE ... NOT RIGHT ? THEY DO NOT SELL 2012 CC AT V W DEALERSHIP ANYLONGER YET CAME A WARRANTY WHICH HAS NOT HELPED HER? CARS WAS UNSAFE AS I TOLD VOLKSWAGEN USA,,, I WAS IGNORED ? WELL CAR A WRECK,, I BELIEVE AS ALWAYS HAVE AND HAVE NOTES EMAILS TELLING THEM THIS? TOTALED NOW? TOO? ENGINE LIGHT WAS ALWAYS ON CAR WAS NOT STABLE . BRAKE AIRBAGS ENGINE WIRES ELECTRICAL PROBLEMS W ON GOING THANK YOU QUESTION OR CONCERNS CALL ME [XXX] INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6). *TR

01/19/2017
Components: AIR BAGS
Incident Date: 01/19/2017
Crash: No
Fire: No
Vehicle Identification Number: WVWHP7ANXCE******
Summary

TAKATA RECALL, VW HAS REFUSED TO REMEDY THIS SAFETY RECALL. MANUFACTURER RECALL NUMBER: 69M9

01/18/2017
Components: AIR BAGS
Incident Date: 01/18/2017
Crash: No
Fire: No
Vehicle Identification Number: WVWMN7AN0CE******
Summary

TL* TAKATA RECALL. THE CONTACT OWNS A 2012 VOLKSWAGEN CC. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 16V078000 (AIR BAGS) HOWEVER, THE PART TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.

01/10/2017
Components: AIR BAGS
Incident Date: 07/01/2016
Crash: No
Fire: No
Vehicle Identification Number: WVWMP7AN2CE******
Summary

TL* TAKATA RECALL. THE CONTACT OWNS A 2012 VOLKSWAGEN CC. THE CONTACT RECEIVED A NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 16V078000 (AIR BAGS) HOWEVER, THE PART TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS NOT MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED ANY FAILURES. THE VIN TOOL CONFIRMS PARTS NOT AVAILABLE.

01/07/2017
Components: AIR BAGS
Incident Date: 01/04/2017
Crash: No
Fire: No
Vehicle Identification Number: WVWMP7AN9CE******
Summary

TAKA RECALL : DEALERSHIP WILL NOT REPAIR BEC MANUFACTOR HAS NOT 9UT A PLAN IN PLACE. THIS PREVENTS ME FROM SELLING THIS CAR. I NO LONGER FEEL SAFE DRIVING IT. HOWEVER, I NO CHOICE AS I ONLY OWN ONE CAR.

12/30/2016
Components: AIR BAGS
Incident Date: 02/09/2016
Crash: No
Fire: No
Vehicle Identification Number: WVWMN7AN2CE******
Summary

TL* TAKATA RECALL. THE CONTACT OWNS A 2012 VOLKSWAGEN CC. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 16V078000 (AIR BAGS); HOWEVER, THE PART TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.

12/27/2016
Components: AIR BAGS
Incident Date: 12/26/2016
Crash: No
Fire: No
Vehicle Identification Number: WVWMP7AN6CE******
Summary

TAKATA RECALL I RECEIVED A RECALL NOTICE FROM VWOA IN APRIL, 2016 REGARDING MY DRIVER'S SIDE AIR BAG. IT IS NOW DECEMBER, 2016 AND MY DEALER STILL HAS NO IDEA WHEN IT MIGHT BE REPLACED. ADDITIONALLY, WHEN I TRIED TO TRADE IT IN ON A 2016 MODEL, I WAS TOLD THAT MY OLD CC WAS NOW WORTH HALF OF WHAT I HAD PAID FOR IT ONLY ONE YEAR AGO DUE TO THE DANGEROUS AIR BAGS. ALSO I WAS WARNED OF THE POSSIBILITY OF SHRAPNEL INJURY SHOULD I CONTINUE DRIVING THE CAR. YOUR HELP IN OBTAINING A PROMPT REMEDY WOULD BE APPRECIATED. *TR

12/23/2016
Components: AIR BAGS
Incident Date: 12/19/2016
Crash: No
Fire: No
Vehicle Identification Number: WVWHP7AN4CE******
Summary

TL* TAKATA RECALL. THE CONTACT OWNS A 2012 VOLKSWAGEN CC. THE CONTACT STATED THAT THE RECALL NOTICE FOR NHTSA CAMPAIGN NUMBER: 16V078000 (AIR BAGS) WAS RECEIVED IN FEBRUARY. AFTER CONTACTING THE DEALER AND THE MANUFACTURER ON MULTIPLE OCCASIONS, THE CONTACT WAS INFORMED THAT THE PARTS NEEDED FOR THE RECALL REMEDY WERE STILL NOT AVAILABLE AND NO ESTIMATED TIME FOR RECEIVING THE PARTS COULD BE PROVIDED. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.

12/13/2016
Components: AIR BAGS
Incident Date: 02/09/2016
Crash: No
Fire: No
Vehicle Identification Number: WVWMP7AN6CE******
Summary

THIS IS A VERY SERIOUS SAFETY CONCERN AND THE RECALL HAS BEEN NEARLY ONE YEAR WITHOUT ANY UPDATES OR A SOLUTION TO THIS SAFETY HAZARD. THIS IS UNACCEPTABLE.

12/13/2016
Components: AIR BAGS
Incident Date: 12/20/2012
Crash: No
Fire: No
Vehicle Identification Number: WVWGU7AN3CE******
Summary

YAKATA RECALL AFTER PUTTING MY FAMILY AT RISK FOR ALMOST 12 MO. IS'NT IT TIME FOR THE GOV. TO STEP UP.ACTUALLY IT'S MORE LIKE 4YEARS. THAT DEFECT HAS BEEN THERE SINCE NEW.

12/10/2016
Components: AIR BAGS
Incident Date: 12/10/2016
Crash: No
Fire: No
Vehicle Identification Number: WVWMN7AN8CE******
Summary

TAKATA RECALL. THERE IS A TAKATA AIRBAG RECALL AND THERE IS NO REMEDY YET. I LIVE IN ALABAMA WHICH HAS A HOT, HUMID CLIMATE. I WOULD LIKE THE AIRBAG TO BE TAKEN OUT EVEN IF NO REPLACEMENT IS AVAILABLE AT THIS TIME BECAUSE THE AIRBAG MAY EXPLODE CAUSING INJURY TO ME.

12/09/2016
Components: AIR BAGS
Incident Date: 01/01/2015
Crash: No
Fire: No
Vehicle Identification Number: WVWMP7AN9CE******
Summary

TAKATA RECALL.

12/09/2016
Components: AIR BAGS
Incident Date: 04/01/2016
Crash: No
Fire: No
Vehicle Identification Number: WVWHP7AN4CE******
Summary

TAKATA RECALL - THE DRIVER SIDE AIR BAG HAS NOT YET BEEN REPLACED WHICH PUTS DRIVERS OF MY CAR IN DANGER. I WAS NOTIFIED OF THE RECALL BY VW IN APRIL 2016, BUT THE PROBLEM HAS NOT BEEN FIXED.

11/25/2016
Components: AIR BAGS
Incident Date: 11/22/2016
Crash: No
Fire: No
Vehicle Identification Number: WVWBN7AN0DE******
Summary

MY LEASE IS UP AND ON MY 2012 CC AND I ONLY HAVE 20,000 MILES ON IT. I WANTED TO PURCHASE BUT WHEN I WENT TO PURCHASE IT AT VE, THEY STATED THAT THEY COULDN'T FIX IT OR SELL IT TO ME.. WHO WANTS TO BUY A CAR THAT HAS A SAFETY RECALL WITH NO DATE DETERMINED TO FIX IT? WHAT DO I DO?

11/07/2016
Components: AIR BAGS
Incident Date: 11/07/2016
Crash: No
Fire: No
Vehicle Identification Number: WVWMP7AN3CE******
Summary

TL* THE CONTACT OWNS A 2012 VOLKSWAGEN CC. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 16V078000 (AIR BAGS); HOWEVER, THE PART FOR THE RECALL REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE REPAIR. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.

11/04/2016
Components: AIR BAGS
Incident Date: 02/09/2016
Crash: No
Fire: No
Vehicle Identification Number: WVWHN7ANXCE******
Summary

TAKATA INFLATORS. THE RECALL DATE WAS FEB 9, 2016. IT IS NOV 4, 2016 AND THE REMEDY IS STILL NOT AVAILABLE. THE RECALL IS NOT BEING HANDLED IN A TIMELY MANNER PUTTING THE DRIVER (MY SON) AT RISK. ACCORDING TO THE VIDEO AT THE NHTSA WEBSITE ON THE TOPIC, IT STATES HOT AND HUMID CLIMATES INCREASE THE RISK OF MALFUNCTION. WE LIVE IN NC, A HOT AND HUMID CLIMATE.

11/04/2016
Components: AIR BAGS,WHEELS
Incident Date: 10/14/2016
Crash: No
Fire: No
Vehicle Identification Number: WVWHP7AN8CE******
Summary

TAKATA RECALL : SOON AFTER I PURCHASED MY USED 2012 VW CC , THE PROBLEMS STARTED : AIRBAG LIGHT TURNED ON , AT THE SAME TIME HORN BECAME INOPERATIVE AND STEERING WHEEL CONTROLS BECAME DISABLED. NHTSA RECALL # 16V078, NHTSA CAMPAIGN NUMBER: 16V078000 , MANUFACTURE'S RECALL # 69M9, RECALL DATE 02.09.2016. RECALL STATUS: RECALL INCOMPLETE. REMEDY NOT YET AVAILABLE ! THE SECOND RECALL IS : TIRES - PRESSURE MONITORING AND REGULATING SYSTEMS ( TPM ). FLATE TIRE IMAGE ON AND OFF EVERY DAY A LOT OF TIMES PER DAY, DESPITE THE TIRE PRESSURE IS OK. DEFECTIVE AIRBAG ( INFLATOR ) ALONG WITH DEFECTIVE TPM ARE BOTH MAJOR SAFETY ISSUES AND IN NEED TO FIX IT ASAP FREE OF CHARGE. VOLKSWAGEN OF KEARNY MESA SAN DIEGO OFFERED TO FIX THE AIRBAG AT HIGH PRICE ! DRIVING WITH THOSE PROBLEMS IS DANGEROUS ! I DID NOT WRITE DIRECTLY TO VOLKSWAGEN OF AMERICA, BUT I AM GOING TO DO IT ! THANK YOU *TR

11/02/2016
Components: AIR BAGS
Incident Date: 04/01/2016
Crash: No
Fire: No
Vehicle Identification Number: WVWMN7AN9CE******
Summary

TAKATA RECALL, VOLKSWAGON HAS BEEN DELAYING A FIX FOR MY CC SPORT 2012. I WAS NOTIFIED IN FEBRUARY 2016 THAT MY VOLKSWAGON CCSPORT 2012 HAS A SAFETY RECALL OF MY AIRBAGS. THE DEALER AS ADVISED ME THEY WON'T TAKE MY CAR BACK IN TRADE FOR ANOTHER VEHICLE DO TO THE OPEN RECALL. FURTHER ADVISED ME THAT BECAUSE VOLKSWAGON CURRENTLY HAS NO FIX IN THE NEAR FUTURE. MY AUTOMOBILE WITH 37,000 MILES IN EXCELLENT CONDITON AND MAINTAINED/SERVICED EVERY 3000 MILES. AND I WAS ADVISED THAT THE VALUE OR TREADE IN IF THEY WERE TO TAKE CAR BACK. THE CAR WOULD HAVE TO BE SOLD AT AUCTION FOR PENNY'S ON THE DOLLAR. THIS IS A CRIME AND OUT RAGIOUS THAT A DEALER WHO HAS SOLD ME TWO VOLKSWAGON OVER THE SPAN OF 10YEARS IS NOW SENDING ME TO CAR MAX AS MY ONLY OPTION TO TRADE MY CAR OR SALE IT. I'M OUT RAGED AND NEED SOME ADVISE OR GUIDANCE AS TO HOW I MOVE FORWARD WITH VOLKSWAGON TO SETTLE THIS SAFETY RECALL WHICH HAS BEEN ON FILE ALMOST A YEAR. AND VOLKSWAGON HAS NO INFORMATION OR ANY IDEA AS TO WHEN OR HOW THEY WILL FIX MY AUTOMOBILE

11/02/2016
Components: AIR BAGS
Incident Date: 04/01/2016
Crash: No
Fire: No
Vehicle Identification Number: WVWHP7AN4CE******
Summary

TL* TAKATA RECALL. THE CONTACT OWNS A 2012 VOLKSWAGEN CC. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 16V078000 (AIR BAGS); HOWEVER, THE PARTS TO DO THE REPAIR WERE UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS NOTIFIED. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.

10/30/2016
Components: FUEL/PROPULSION SYSTEM
Incident Date: 03/09/2015
Crash: No
Fire: No
Vehicle Identification Number: WVWMP7AN3CE******
Summary

THE VEHICLE SMELLS OF GASOLINE ALL THE TIME AND MOST NOTABLY WHEN IT IS TURNED OFF. THE SMELL IS STRONGEST IN THE ENGINE COMPARTMENT. THERE ARE NO LEAKS ANYWHERE AND AS AN AFTERTHOUGHT I HAVE CHANGED TO PREMIUM GAS. THE DEALER CHANGED THE FUEL PUMP AS A REMEDY TO THIS ISSUE, BUT IT NEVER FIXED THE SMELL. THE SMELL IS AT THE ENGINE COMPARTMENT AND THIS HAS OCCURRED FOR THE LAST YEAR AND HALF -EVER SINCE THE CAR REACHED 40,000 MILES AND IT NOW HAS 65,000. THE CAR IS GETTING TERRIBLE FUEL CONSUMPTION AND I AM WORRIED THE CAR IS GOING TO SELF COMBUST AT SOME POINT WHILE SITTING IN THE GARAGE.

10/07/2016
Components: EXTERIOR LIGHTING,AIR BAGS
Incident Date: 04/01/2016
Crash: No
Fire: No
Summary

TAKATA RECALL... WHEN I BRING MY CAR IN THERE IS NO FIX TO THIS PROBLEM BUT THEY SAY THEY CAN PUT NE IN ANOTHER CAR BUT MY VALUE IS NOT ENOUGH TO ZERO OUT THE BAKANCE ON MY LOAN... WHY MUST I PAY FOR A CAR THAT IS SUPPOSED TO BE SCRAPPED AND A MANUFACTURED DEFECT? MY LOAN NEEDS TO BE ZEROED OUT AND I SHOULD BE ALLOWED TO START OVER. I HAVE SPENT EXTRA MONEY ON THAT CAR NEW TURES & BATTERY NOT EVEN A YEAR OLD. THE TAKATA CORPORATION NEEDS TO BE LIABLE FOR THE REMAINING DEBT NOT ME.... MY NOTE WILL GO FROM 420 OWNING TO 655 LEASED TO GET OUT THAT CAR AND I'M FORCED TO PURCHASE ANOTHER VOLKSWAGEN.... NOT FAIR AT ALL....

10/04/2016
Components: ENGINE
Incident Date: 09/27/2016
Crash: No
Fire: No
Vehicle Identification Number: WVWHP7AN7CE******
Summary

TWO DAYS AFTER RETURNING FROM A TRIP WITH NO ISSUES. I WENT TO START MY CAR AND IT WOULD CRANK BUT NOT FIRE. I HAD IT TOWED TO A VW DEALER WHO WAS SUPPOSED TO DO A MULTIPOINT DIAGNOSTIC. I WAS CALLED AND TOLD THE ENGINE LOST COMPRESSION AND THE TIMING CHAIN STRETCHED CAUSING DAMAGE TO THE CYLINDER HEAD. THE ESTIMATE WAS OVER $7000. I CALLED AN INDEPENDENT MECHANIC WHO WAS SURPRISED TO HEAR OF THE TIMING CHAIN FAILURE WITH THAT LOW OF MILEAGE, 73,000. HE CALLED BACK A FEW MIN LATER AND TOLD ME OF A TSB ON THE TIMING CHAIN TENSIONER AND ALSO THAT THERE WERE LAWSUITS FOR THIS EXACT THING. UPON DOING RESEARCH I FOUND MULTIPLE LAWSUITS, A SETTLEMENT IN 2014 IN WHICH THEY PAID ALL REPAIR COSTS AND REIMBURSEMENTS. THE LAWSUIT INDICATED THAT VW HAS KNOWN ABOUT A DEFECTIVE TIMING CHAIN TENSIONER FOR YEARS AND HAVE NOT PUT OUT A RECALL, NOR EVEN LET THEIR CUSTOMERS KNOW OF THIS POTENTIAL. THEY DO HAVE A REPLACEMENT TENSIONER AVAILABLE WHICH DOES INDICATE THEY ARE AWARE OF THE PROBLEM. I ASKED THE DEALER TECH HOW HE DIAGNOSED THE PROBLEM AND SAID HE LISTENED WHEN HE WENT TO START AND PUT A SCOPE IN THE OIL DIP. WITH THAT SMALL AMOUNT OF TIME, HE CAME UP WITH A STRETCHED TIMING CHAIN AND DAMAGED HEAD CYLINDER, AND A MAJOR REPAIR COST. I SPOKE WITH THE SERVICE MANAGER AND ASKED ABOUT THE DEFECTIVE TENSIONER AND HE DENIED ANY KNOWLEDGE, WHICH I FIND HIGHLY UNLIKELY, DUE TO THE LENGTH OF TIME THIS HAS BEEN GOING ON. I HAVE A CALL INTO VW CUSTOMER CARE ASKING FOR THEM TO FIX IT AT NO COST DUE THE DEFECTIVE PART. THIS IS A VERY LARGE ISSUE THAT CAN RESULT IN NOT ONLY A HIGH COST, MAJOR DAMAGE TO THE ENGINE, BUT COULD ALSO RESULT IN ENGINE POWER, STEERING AND BRAKE CAPACITY WHICH IS A CATASTROPHIC SAFETY ISSUE. THIS IS AN ISSUE THAT NEEDS TO BE COMMUNICATED, AND SHOULD BE FIXED BY VW PRIOR TO ANY RESULTING DAMAGE, AND MORE IMPORTANTLY ANY INJURY OR LOSS OF LIFE.

10/04/2016
Components: ENGINE
Incident Date: 03/01/2016
Crash: No
Fire: No
Vehicle Identification Number: WVWNP7AN3CE******
Summary

2012 VW CC WITH 72K. ALWAYS MAINTAINED AT THE DEALERSHIP AND OIL CHANGE WAS DONE EVERY 5-6K ONLY AT VW DEALER. ISSUE STARED T TRAFFIC LIGHTS, CAR STOPPED AND WHEN STARTED IT WAS RUNNING VERY ROUGH. SOUNDED LIKE RUNNING ON 2-3 CYLINDERS. TOOK THE CAR TO THE DEANSHIP, FOUND 8 CODES, MOSTLY MISFIRES ON ALL 4 CYLINDER AND ALSO ISSUE WITH CAMSHAFT TIMING. DEALER TOLD THAT THEY NEED TO TAKE THE ENGINE APART TO DIAGNOSE THE ISSUE, COST $1200 JUST FOR DIAGNOSES. I CALLED VW AMERICA THEY SUGGESTED TO TAKE THE ENGINE APART AND BASED ON THE PROBLEM THEY WILL CONDITIONER IF THEY WILL AGREE TO HELP. DEALER PROCEED WITH DIAGNOSTICS AND FOUND THE ISSUE. BROKEN BRACKET SCREEN OF PART NUMBER 06H-103-144-J BRACKET. THE MISSING SCREEN WAS NOT FOUND AT ALL AND THIS PART FAILURE CAUSED MORE DAMAGE SO I ALSO NEEDED REPLACEMENT OF THE CAMSHAFT PART #06-H109021K, VALVE AND MANY OTHER PARTS. PLEASE SEE ATTACHED PICTURES OF THE DAMAGED PARTS (INTERNAL ENGINE PARTS) AND INVOICE OF WHAT WAS REPLACED. I DID SOME RESEARCH AND FOUND THAT AUDI WITH SAME ENGINES USED EXACTLY THE SAME PART NUMBER THAT FAILED IN MY VEHICLE AND THEY HAD ISSUED RECALL CAMPAIGN 15D6. VW NOT WILLING TO HELP OR COVER THE COST WITH EXPLANATION THAT VEHICLE IS OUT OF WARRANTY EVEN AUDI USES SAME ENGINE AND THEY ARE SAME COMPANY. I DO HAVE THE OLD PARTS WITH ME AND I SEE THAT THE PART WHICH WAS ORIGINALLY INSTALLED IN MY VEHICLE IS 06H-103-166-G AND THE REPLACEMENT PART BASED ON THE INVOICE IS 06H-103-144-J, THE ONE THAT IS PART OF THE AUDI RECALL. I WAS LUCKY THAT THE ISSUE HAPPENED AT THE TRAFFIC LIGHTS. I WORKED WITH REGIONAL CASE MANAGER AND HER SUPERVISOR BUT THEY WERE NOT WILLING TO DO ANYTHING EVEN WHEN I MENTIONED THE AUDI RECALL. MY CASE NUMBER WITH VW AMERICA IS 160174354. TOTAL COST FOR THIS REPAIR AND RENTALS HAS COST ME $3100

09/30/2016
Components: AIR BAGS
Incident Date: 04/18/2016
Crash: No
Fire: No
Vehicle Identification Number: WVWMN7AN5CE******
Summary

TL* TAKATA RECALL. THE CONTACT OWNS A 2012 VOLKSWAGEN CC. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 16V078000 (AIR BAGS). THE PART TO DO THE RECALL REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.

09/22/2016
Components: AIR BAGS
Incident Date: 09/22/2016
Crash: No
Fire: No
Vehicle Identification Number: WVWHN7ANXCE******
Summary

TL* TAKATA RECALL. THE CONTACT OWNS A 2012 VOLKSWAGEN CC. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 16V078000 (AIR BAGS). HOWEVER, THE PART TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS NOT MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.

09/22/2016
Components: AIR BAGS
Incident Date: 09/15/2016
Crash: Yes
Fire: No
Vehicle Identification Number: WVWMP7AN4CE******
Summary

TL* THE CONTACT OWNED A 2012 VOLKSWAGEN CC. WHILE MAKING A LEFT TURN AT A GREEN LIGHT, ANOTHER VEHICLE RAN A RED LIGHT AND CRASHED INTO THE FRONT DRIVER SIDE OF THE CONTACT'S VEHICLE. NONE OF THE AIR BAGS DEPLOYED. THE CONTACT WAS NOT NOTIFIED OF NHTSA CAMPAIGN NUMBERS: 16V078000 (AIR BAGS) AND 15V483000 (AIR BAGS). THE DRIVER SUSTAINED WHIPLASH, NECK LIGAMENT PAINS, AND SHOULDER AND WRIST PAINS ON THE LEFT SIDE. ONE PASSENGER SUSTAINED WHIPLASH, AND NECK AND BACK PAINS. ANOTHER PASSENGER SUSTAINED WHIPLASH AND ABDOMEN PAINS. A POLICE REPORT WAS FILED. THE INSURANCE COMPANY CLAIMED THE VEHICLE AS A TOTAL LOSS AND IT WAS TOWED TO A REPAIR CENTER. THE MANUFACTURER WAS NOT NOTIFIED. THE APPROXIMATE FAILURE MILEAGE WAS 65,789.

09/19/2016
Components: AIR BAGS
Incident Date: 09/02/2016
Crash: No
Fire: No
Vehicle Identification Number: WVWHN7AN9CE******
Summary

TAKATA RECALL. I HAVE BEEN TRYING TO GET THIS AIRBAG REPLACED IN MY DAUGHTERS CAR. WE LIVE IN FLORIDA AND HER CAR IS LISTED ON THE RECALL LIST WHICH IS STILL OPEN. I PRAY EVERYDAY THAT SHE IS SAFE IN THIS CAR, WE CAN NOT AFFORD TO REPLACE AN ENTIRE CAR OR GET A RENTAL FOR MONTHS AT A TIME.

09/18/2016
Components: AIR BAGS
Incident Date: 09/18/2016
Crash: No
Fire: No
Vehicle Identification Number: WVWMP7AN1CE******
Summary

TAKATA RECALL I PURCHASED A CPO CVW CC SPORT FROM AND HAVE GONE TO MY LOCAL VW DEALER IN LA QUINTA CALIFORNIA SEVERAL TIMES ABOUT THIS RECALL. I AM AN 82-YEAR OLD WOMAN THAT FREQUENTLY TRAVELS BY CAR BETWEEN LA QUINTA AND LOS ANGELES. I AM VERY CONCERNED ABOUT BEING IN AN ACCIDENT ALONG THE MUCH TRAVELED HIGHWAYS BETWEEN THE TWO AREAS KNOWING MY AIR-BAG MIGHT NOT WORK. I HAVE HAD ARTERIAL STENTS IMPLANTED AND SHOULD I GET IN AN ACCIDENT THE DEBRIS FROM A FAULTY AIRBAG COULD KILL ME. I NEED THIS FIXED OR VW SHOULD OFFER TO REPLACE MY CAR. WHAT CAN I DO? CAN YOU HELP IN ANY WAY? THANK YOU, [XXX] INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6). *TR

09/16/2016
Components: AIR BAGS
Incident Date: 09/16/2016
Crash: No
Fire: No
Vehicle Identification Number: WVWMN7AN9CE******
Summary

TL* THE CONTACT OWNS A 2012 VOLKSWAGEN CC. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 16V078000 (AIR BAGS); HOWEVER, THE PART TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE.

09/11/2016
Components: ENGINE
Incident Date: 09/10/2016
Crash: No
Fire: No
Vehicle Identification Number: WVWHP7AN6CE******
Summary

TIMING CHAIN TENSIONER PROBLEMS. HUGE NOISE ON ENGINE START, ENGINE SHAKING. REPAIRING COST TOO HIGH.

09/10/2016
Components: AIR BAGS
Incident Date: 02/12/2016
Crash: No
Fire: No
Vehicle Identification Number: WVWHP7AN6CE******
Summary

TAKATA RECALL- I WAS SENT NOTIFICATION ABOUT THE RECALL VIA MAIL BACK IN FEBRUARY. I CALLED THE NUMBER LISTED TO GET MORE INFORMATION AS WELL AS SET UP A DATE TO TAKE CARE OF THE ISSUE. I WAS INFORMED THAT NO RESOLUTION HAD BEEN PUT INTO PLACE AT THAT TIME. MY VEHICLE IS STATIONARY AT THIS POINT, I WOULD LIKE TO DRIVE MY CAR AND NOT BE IN FEAR OF MY LIFE WITH SOMETHING THAT WOULD HOPEFULLY SAFE MY LIFE AND NOT TAKE MY LIFE. IF WOULD LIKE TO GIVE THE CAR BACK TO THE DEALERSHIP AND START OVER.IT IS NOT FAIR THAT I HAVE PURCHASED THIS VEHICLE HAVE NOT USED IT AS I PLEASE BECAUSE OF THE FEAR OF THE METAL FRAGMENTS IN THE AIRBAGS.I WOULD LIKE A RESOLUTION IMMEDIATELY SO THAT I CAN IN FULL CONFIDENCE DRIVE AND ENJOY MY VEHICLE. I PURCHASED IT IN 2013 WITH JUST 23,000 MILES AND AS OF THIS DATE IT HAS ONLY 60,000. THANK YOU VERY MUCH FOR YOUR TIME. *TR

09/03/2016
Components: ELECTRICAL SYSTEM,EXTERIOR LIGHTING,AIR BAGS
Incident Date: 06/10/2016
Crash: No
Fire: No
Summary

"TAKATA RECALL" WILL THE PROBLEM BE FIXED, I DO NOT WANT TO PURCHASE ANOTHER CAR AT THIS TIME, BUT IT LOOKS AS IF I WILL BE FORCED TO DO SO. I ALSO HAVE SOME ELECTRICAL ISSUES WITH THE CAR THE AIR PRESSURE IN THE TIRES AND THE LIGHTS KEEP GOING OUT TO REPLACE THEM EVERY 4 TO 6 MONTHS IS CRAZY.. THE DEALERSHIP HERE WANTS TO PUT ME IN A NEW CAR AND AS HE SAID EAT THE COST TO REPLACE, WHY DON'T THEY JUST PAY OFF THE CAR AND I CAN CUT MY LOSSES AND START OVER WITH A CAR OF MY CHOICE, I'M BEING FORCED BACK INTO A VW CAR?

08/29/2016
Components: AIR BAGS
Incident Date: 08/29/2016
Crash: No
Fire: No
Vehicle Identification Number: WVWMP7AN5CE******
Summary

TAKATA RECALL - THE RECALL WAS ANNOUNCED 2/2016. IT IS NOW ALMOST 9/2016 AND VOLKSWAGEN REPORTS THAT THERE IS NO REMEDY YET. THIS AIRBAG ISSUE IS POTENTIALLY LETHAL AND THEY ARE LETTING PEOPLE CONTINUE TO DRIVE AROUND. WHERE IS THE ACCOUNTABILITY?

08/16/2016
Components: ELECTRICAL SYSTEM,WHEELS
Incident Date: 05/15/2015
Crash: No
Fire: No
Vehicle Identification Number: WVWHN7AN3CE******
Summary

TIRE PRESSURE SENSOR WILL NOT GO OUT EVEN AFTER RESET THE ENGINE LIGHT INADVERTENTLY GOES ON, THE SAME FOR THE STEERING COLUMN AND THEN MY PHONE STOPS PAIRING CORRECTLY WITH THE CAR.

08/09/2016
Components: WHEELS,ENGINE
Incident Date: 07/01/2016
Crash: No
Fire: No
Vehicle Identification Number: WVWHP7AN0CE******
Summary

!. SINCE THE PURCHASE OF MY CAR I HAD COMPLAINED NUMEROUS TIMES ABOUT THE SLUGGISHNESS OF MY CAR, STOHLMAN ADMITS THERE WAS A PROBLEM BUT WOULD NOT REPAIR BECAUSE THE ENGINE LIGHT WAS NOT ON, ACCORDING TO THEM. ENGINE CAME ON, TOOK IT TO A DEALERSHIP CLOSER TO HOME SAME THING, WOULD NOT ADDRESS THE MISFIRING ISSUE. MIND YOU, MY CAR WAS STILL UNDER WARRANTY. NOW THE ENGINE LIGHT STAYS ON, NOW WARRANTY HAS ENDED. SEVERAL CYLINDERS MISFIRING. I WANT STOHLMAN TO CORRECT THE ISSUE. MY TIRE PRESSURE SCREEN NEVER READ THE SAME NUMBER SINCE PURCHASE, I HAD SPOKEN ABOUT THIS TOO BUT WAS ALWAYS TOLD THAT THE HEATING AND COOLING OFF OF THE TIRES WILL GIVE DIFFERENT READINGS. THE CAR HAS TO RETURNED LESS THAN A MONTH OF PURCHASE BECAUSE OF A CLUNKING SOUND. THEY CLAIMED THAT THEY DID THE INSPECTION THE QUALIFY THE CAR AS CERTIFICATED, I TRULY DO NOT BELIEVE IT. I AM TIRED OF THE ISSUES AND NEED RESOLUTION. THERE WAS NO WAY YOU COULD AVOID THE SOUND, THEY GOT THE CAR IN MARCH 2014, I PURCHASED IN MAY 2014. ALSO, I HAD TO CONSTANTLY PUT AIR IN MY TIRES.

08/04/2016
Components: AIR BAGS
Incident Date: 04/12/2016
Crash: No
Fire: No
Vehicle Identification Number: WVWMN7AN8CE******
Summary

TL* TAKATA RECALL. THE CONTACT OWNS A 2012 VOLKSWAGEN CC. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 16V078000 (AIR BAGS) HOWEVER, THE PART NEEDED TO PERFORM THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS NOTIFIED OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.

08/02/2016
Components: AIR BAGS
Incident Date: 04/11/2016
Crash: No
Fire: No
Summary

TL* TAKATA RECALL. THE CONTACT OWNS A 2012 VOLKSWAGEN CC. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 16V078000 (AIR BAGS); HOWEVER, THE PART TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS NOTIFIED OF THE ISSUE. THE VIN WAS UNKNOWN. THE CONTACT HAD NOT EXPERIENCED A FAILURE. PARTS DISTRIBUTION DISCONNECT.

08/01/2016
Components: AIR BAGS
Incident Date: 02/09/2016
Crash: No
Fire: No
Vehicle Identification Number: WVWMN7AN4CE******
Summary

TAKATA RECALL I'M CONCERNED THAT I STILL CANNOT GET MY AIRBAG REPLACED

07/15/2016
Components: ELECTRICAL SYSTEM,AIR BAGS
Incident Date: 07/15/2016
Crash: No
Fire: No
Vehicle Identification Number: WVWMN7AN1CE******
Summary

TL* THE CONTACT OWNS A 2012 VOLKSWAGEN CC. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBERS: 16V078000 (AIR BAGS) AND 15V483000 (AIR BAGS); HOWEVER, THE PARTS TO DO THE REPAIR WERE NOT AVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIRS. THE CONTACT STATED THAT THE AIR BAG WARNING LIGHT WAS ILLUMINATED AND CAUSED THE HORN AND BLUETOOTH TO FAIL. THE VEHICLE WAS NOT REPAIRED. THE APPROXIMATE FAILURE MILEAGE WAS 83,000. PARTS DISTRIBUTION DISCONNECT. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.

06/29/2016
Components: ELECTRICAL SYSTEM,FUEL/PROPULSION SYSTEM
Incident Date: 06/06/2016
Crash: No
Fire: No
Vehicle Identification Number: WVWMP7AN3CE******
Summary

TL* THE CONTACT OWNS A 2012 VOLKSWAGEN CC. WHILE DRIVING APPROXIMATELY 45 MPH, THERE WAS A SIGNIFICANT REDUCTION IN ENGINE POWER WITHOUT WARNING. THE FAILURE RECURRED INTERMITTENTLY. MOST RECENTLY, THE ELECTRONIC POWER CONTROL WARNING INDICATOR ILLUMINATED AS THE VEHICLE WAS BEING DRIVEN. THE VEHICLE WAS TAKEN TO THE DEALER WHERE IT WAS DIAGNOSED THAT THE FUEL PUMP AND BATTERY NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 50,000.

06/16/2016
Components: ELECTRICAL SYSTEM,ENGINE
Incident Date: 02/01/2015
Crash: No
Fire: No
Summary

TL* THE CONTACT OWNS A 2012 VOLKSWAGEN CC. WHILE DRIVING 60 MPH, THE VEHICLE LOST POWER. IN ADDITION, THE ACCELERATOR PEDAL WAS DEPRESSED, BUT THE VEHICLE FAILED TO MOVE FORWARD. THE VEHICLE WAS TOWED TO A DEALER WHERE IT WAS DIAGNOSED THAT THE CYLINDER, ALTERNATOR, BATTERY, AND MULTIPLE PARTS NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE VEHICLE WAS TOWED TO AN INDEPENDENT MECHANIC WHO CONFIRMED THAT ALL THE DIAGNOSED PARTS NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 51,000. THE VIN WAS UNAVAILABLE.

05/31/2016
Components: AIR BAGS
Incident Date: 04/04/2016
Crash: No
Fire: No
Vehicle Identification Number: WVWMP7AN2CE******
Summary

TL* THE CONTACT OWNS A 2012 VOLKSWAGEN CC. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 16V078000 (AIR BAGS); HOWEVER, THE PART NEEDED TO PERFORM THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER WAS NOTIFIED OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.

04/29/2016
Components: ENGINE
Incident Date: 08/15/2015
Crash: No
Fire: No
Vehicle Identification Number: WVWMP7AN5CE******
Summary

TL* THE CONTACT OWNS A 2012 VOLKSWAGEN CC. THE CONTACT STATED THAT AFTER THE VEHICLE WAS STARTED, THE CHECK ENGINE WARNING LIGHT ILLUMINATED. THE VEHICLE WAS TAKEN TO A DEALER WHERE IT WAS DIAGNOSED THAT THE ENGINE FAILED AND NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE CONTACT STATED THAT AFTER ATTEMPTING TO LEAVE THE DEALER, THE VEHICLE FAILED TO START AND WAS TOWED TO AN INDEPENDENT MECHANIC WHERE THE ENGINE WAS REPLACED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 57,000.

04/28/2016
Components: ELECTRICAL SYSTEM
Incident Date: 01/01/2015
Crash: No
Fire: No
Vehicle Identification Number: WVWNP7ANXCE******
Summary

WIRING HARNESS ON TRUNK NEEDS REPLACING. LIGHTS DO NOT WORK ON TRUNK. SEEM TO SEE MANY OTHERS WITH SAME ISSUES.

04/06/2016
Components: SUSPENSION
Incident Date: 04/02/2013
Crash: No
Fire: No
Vehicle Identification Number: WVWMN7ANXCE******
Summary

INHERENT ALIGNMENT AND SUSPENSION DESIGN FLAW CAUSES CUPPING OF TIRES AT FREQUENT INTERVALS DESPITE EXCEEDING MANUFACTURERS RECOMMENDED CYCLE FOR TIRE ROTATION AND ALIGNMENT CHECKS. THE PROBLEM HAS BEEN ACKNOWLEDGED BY THE DEALER BUT THERE IS NO SOLUTION FROM THE MANUFACTURER TO FIX THIS ISSUE. OWNERS NATIONWIDE SEEM TO HAVE THE SAME PROBLEM WHICH TRANSLATES TO AN ANNUAL TIRE REPLACEMENT EXPENSE. EVEN WITH BEST RATED TIRES THAT ARE SUPPOSED TO LAST 60,000 MILES, THE MOST MILEAGE ONE CAN ACHIEVE IS ABOUT 15,000. THE RESULT ALSO INCLUDES NOISY DRIVING CONDITIONS, VIBRATION WHILE BRAKING OR ACCELERATING. KEEPING THE ALIGNMENT WITHIN FACTORY SPEC DOES NOT RESOLVE THE ISSUE. VW SHOULD LOOK INTO THE DESIGN AND MODIFY THE ALIGNMENT AND SUSPENSION TO HELP CONSUMERS WITH THIS FRUSTRATING PROBLEM.

03/31/2016
Components: ELECTRICAL SYSTEM
Incident Date: 02/02/2016
Crash: No
Fire: No
Vehicle Identification Number: WVWMN7AN2CE******
Summary

IHAVE HAD TO REPLACE THE TRUNK WIRING HARNESS TWICE. IT RUBS ON THE OPENING AND CLOSING OF THE TRUNK AND FAILS. THE DESIGN SHOULD BE FIXED.

03/10/2016
Components: AIR BAGS,SERVICE BRAKES
Incident Date: 03/02/2016
Crash: Yes
Fire: No
Vehicle Identification Number: WVWNN7ANXCE******
Summary

WEDNESDAY ON MY HOME I'M DRIVING GOING ABOUT 35MPH GEARING DOWN AS I AM COMING UP TO A TOLE BOOTH WHEN I NOTICE THAT BRAKES LITERALLY HAVE SHUT OFF. I'M PRESSING THE PETAL REPEATEDLY AS HARD AND AS FAST AS I CAN TO GET THEM TO WORK BUT THEY ENDED FAILING AND I RAN INTO SOMEONE AND WENT THROUGH THE TOLE BOOTH AND ROLLED STOPPED 80 YARDS AFTER THE CRASH BECAUSE THE BRAKES STILL DID NOT WORK AFTER THE CRASH .WITH AIRBAG NOT DEPLOYING. IT WAS A VERY TRAUMATIC EXPERIENCE, I NO LONGER FEEL COMFORTABLE IN A VEHICLE I WAS SO HAPPY WITH MOMENTS BEFORE THIS HAPPENED.

03/10/2016
Components: AIR BAGS,STRUCTURE,ENGINE
Incident Date: 10/15/2015
Crash: Yes
Fire: No
Vehicle Identification Number: VWWGU7AN9CE******
Summary

IN A FRONT END COLLISION WHILE SLOWING DOWN ON INTERSTATE 84, ON OCTOBER 15, 2015, THE AIR BAG DID NOT RELEASE. THIS RESULTED IN A FRACTURED STERNUM AND A HOSPITAL STAY. THE POLICE REPORT WITH THE CONNECTICUT STATE POLICE IS CASE NUMBER 1500606623 PER ARTICLE IN USA TODAY -- 8.15.15, THIS CAR IS INCLUDED IN A RECALL DUE TO AIRBAGS NOT DEPLOYING.

03/05/2016
Components: WHEELS
Incident Date: 03/05/2016
Crash: No
Fire: No
Vehicle Identification Number: WVWHP7AN1CE******
Summary

CHRONIC LOW TIRE PRESSURE READINGS FROM MONITORING SYSTEM (TPMS). DEALER UNWILLING TO REPAIR DURING WARRANTY AND AFTER WARRANTY EXPIRATION. NOTIFIED DEALER AND VOLKSWAGEN OF AMERICA IN WRITING WITH NO RESPONSE. TIRES ARE LOOSING TIRE PRESSURE REGULARLY. FALSE POSITIVE DISPLAY FOR FLAT TIRE. THE TPMS WAS INDICATING PROBLEMS BEFORE 12K MILES AND THE TIRES ARE STILL LOOSING AIR AFTER 34K MILES. PROBLEMS HAVE BEEN ADDRESSED FOR OVER THREE YEARS AS DOCUMENTED ON DEALER SERVICE RECORDS. TIRE PRESSURE PROBLEMS ARE NOTED BY DASH DISPLAY WHEN IGNITION IS ON AND WHILE DRIVING, AND VERIFIED WITH MANUAL TIRE PRESSURE GAUGE. PRESSURE DROPS HAVE BEEN RECORED TO 23 PSI (33 PSI RECOMMENDED). PROBLEMS OCCUR INTERMITTENTLY. I HAVE PHOTO DOCUMENTATION AND RELATED SERVICE RECORDS VERIFYING THESE PROBLEMS. I CONSIDER THIS A VERY SERIOUS SAFETY ISSUE.

02/08/2016
Components: ELECTRICAL SYSTEM
Incident Date: 02/01/2016
Crash: No
Fire: No
Vehicle Identification Number: WVWHN7ANXCE******
Summary

WIRING HARNESS FOR TRUNK HAS PINCH POINT CAUSING THE WIRE INSULATION AND WIRES TO BREAK. THIS HARNESS HAS REAR LIGHTS IN THE SAME HARNESS. HAD TO REPLACE TRUNK HARNESS, CAR IS 5 YEARS OLD AND HAS 65000 MILES. LATCH AND DOOR SWITCH STOPPED WORKING, DIAGNOSIS WAS SHORT IN HARNESS. I TOOK OLD HARNESS FROM DEALER AND PULLED BACK COVER AND FOUND ALL WIRES WERE BARE.

02/02/2016
Components: ELECTRICAL SYSTEM
Incident Date: 11/01/2013
Crash: No
Fire: No
Vehicle Identification Number: WVWMP7AN2CE******
Summary

I TOOK MY CAR TO GET THIS RECALL DONE "RECALL SUBJECT : FMVSS 138 TPMS SENSOR" WITH CAMPAIGN NUMBER 11V312000, BUT 2 VW DEALERSHIP THAT I VISITED REFUSED TO FIX THIS RECALL SAYING THAT MY VIN NUMBER DOESN'T HAVE THIS RECALL. (MY MODEL HAS THIS RECALL BASED ON THIS WEBSITE). HOWEVER, MY CAR STARTED HAVING THIS ISSUE A YEAR AND HALF I BOUGHT MY CAR. "WITH THE INCORRECT TPMS SENSORS, DRIVERS WILL RECEIVE A CONSTANT WARNING FROM THE TIRE PRESSURE MONITOR SYSTEM. THE SYSTEM ALERTS THE DRIVER BUT, DUE TO INCORRECT TPMS SENSORS, THE SYSTEM CANNOT DETERMINE IF THE VEHICLE TIRES ARE PROPERLY INFLATED. THIS INCREASES THE RISK THAT THE VEHICLE WILL BE DRIVEN WITH ONE OR MORE UNDERINFLATED TIRES, INCREASING THE RISK OF A TIRE FAILURE THAT MAY LEAD TO A CRASH." VW SAID IT WILL COST ME $1300 TO FIX THIS ISSUE AND I KNOW MY CAR HAS THIS RECALL... BUT FOR SOME REASON MY VIN IS NOT INCLUDED UNTIL THIS RECALL. COULD YOU INCLUDE MY VIN TO THIS RECALL SO THAT I CAN GET IF FIXED?

01/30/2016
Components: FUEL/PROPULSION SYSTEM
Incident Date: 01/30/2012
Crash: No
Fire: No
Vehicle Identification Number: WVWHP7AN0CE******
Summary

WE WERE DRIVING IN TRAFFIC APPROX. 45 MPH ON A HIGHWAY CAR LOST ALL POWER EPC LIGHT ON

12/16/2015
Components: SERVICE BRAKES
Incident Date: 12/15/2015
Crash: No
Fire: No
Vehicle Identification Number: WVWHN7AN1CE******
Summary

I STARTED MY CAR (37000 MILES) ON A PARKING LOT, AND THE YELLOW WARNING LIGHTS FOR ABS, STABILITY CONTROL, POWER STEERING, PASSENGER AIR BAG AND PARKING BREAK LIGHTED UP AT ONCE. TOOK THE CAR TO THE MECHANIC AND THE DIAGNOSTIC WAS THE ABS MODULE WENT BAD. I FOUND ONLINE THAT IS A VERY COMMON PROBLEM AND A SERVICE BULLETIN WAS ISSUED, BUT SO FAR NO RECALLS. IT'S A VERY EXPENSIVE PROBLEM TO REPAIR $2000 TO $3000, AND I'M REALLY CONCERN THAT MY PASSENGER AIR BAG IS NOT OPERABLE.

10/16/2015
Components: STEERING,ELECTRONIC STABILITY CONTROL
Incident Date: 10/05/2015
Crash: No
Fire: No
Vehicle Identification Number: WVWMN7AN4CE******
Summary

CAR WILL ONLY START INTERMITTENTLY. IDLES BEFORE STARTING SOMETIME ON THE 3RD TRY OR NOT AT ALL. LIGHTS FLASH DURING IDLE ON DASH BOARD

10/13/2015
Components: ELECTRICAL SYSTEM,ENGINE
Incident Date: 04/01/2015
Crash: No
Fire: No
Vehicle Identification Number: WVWMP7AN7CE******
Summary

TL* THE CONTACT OWNS A 2012 VOLKSWAGEN CC. WHILE DRIVING AT VARIOUS SPEEDS, THE ACCELERATOR PEDAL WAS DEPRESSED BUT THE VEHICLE FAILED TO ACCELERATE AND STALLED. THE FAILURE RECURRED INTERMITTENTLY. THE VEHICLE WAS UNABLE TO RESTART. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 51,000.

10/08/2015
Components: ELECTRICAL SYSTEM,AIR BAGS
Incident Date: 10/05/2015
Crash: No
Fire: No
Vehicle Identification Number: WVWMN7AN4CE******
Summary

TL* THE CONTACT OWNS A 2012 VOLKWAGEN CC. THE CONTACT STATED THAT THE VEHICLE WOULD NOT START INTERMITTENTLY. THE EPC, THE BATTERY, THE ENGINE, AND THE AIR BAG WARNING INDICATORS ILLUMINATED DURING THE FAILURE. THE VEHICLE WAS TOWED TO THE DEALER WHERE IT WAS DIAGNOSED THAT THE CLOCK SPRING NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE CONTACT RECEIVED NHTSA CAMPAIGN NUMBER: 15V483000 (AIR BAGS); HOWEVER, THE DEALER STATED THEY WOULD NOT REPAIR THE CLOCK SPRING UNDER THE RECALL. MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS 63,000.

10/06/2015
Components: ENGINE,FUEL/PROPULSION SYSTEM
Incident Date: 10/04/2015
Crash: No
Fire: No
Vehicle Identification Number: WVWNP7AN4CE******
Summary

IGNITION COIL FAILURE. MY CAR STARTED STALLING, IDLE AND I WASNT ABLE TO DRIVE FASTER THAN 20 MILES

09/29/2015
Components: ELECTRICAL SYSTEM,ENGINE
Incident Date: 09/28/2015
Crash: No
Fire: No
Summary

MY VEHICLE FIRST HAD AN ABS LIGHT ILLUMINATE WHICH CAUSED AN ABS FAILURE. I'VE READ THIS IS A COMMON PROBLEM. THEN MOST RECENTLY I HAD AN EPC CODE ILLUMINATE IN ADDITION TO A CHECK ENGINE LIGHT. THIS CAUSED THE CAR TO LOSE RPM AND START MISFIRING. I HAD TO REPLACE ALL 4 COILS ON THE VEHICLE. WHILE AT THE SHOP MY AIR CONDITIONED STOPPED WORKING CORRECTLY ONLY FUNCTIONING WHEN ON THE 4 POSITION. I HATE THIS CARE MORE THAN ANYTHING AND CAN ONLY PRAY THAT VW MAY FIND IT IN THEIR HEART TO BUY IT BACK!!!!

09/01/2015
Components: STEERING,AIR BAGS
Incident Date: 08/25/2015
Crash: No
Fire: No
Vehicle Identification Number: WVWHP7AN8CE******
Summary

TL* THE CONTACT OWNS A 2012 VOLKSWAGEN CC. WHILE IN PARK, THE AIR BAG WARNING LIGHT ILLUMINATED. IN ADDITION, THE CONTACT STATED THAT ALL THE CONTROLS ON THE STEERING WHEEL FAILED TO FUNCTION. THE VEHICLE WAS TAKEN TO A DEALER WHO DIAGNOSED THAT THE STEERING WHEEL CLOCK SPRING AND STEERING COLUMN NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 33,000.

08/14/2015
Components: ENGINE
Incident Date: 11/20/2014
Crash: No
Fire: No
Vehicle Identification Number: WVWHP7AN4CE******
Summary

CAR DROVE FINE IN THE MORNING. DROVE IT AN HOUR LATER AND IT STARTED TO VIOLENTLY SHAKE BACK AND FORTH AND THE CHECK ENGINE LIGHT CAME ONE AND STARTED TO BLINK AND THE EPC LIGHT CAME ON. DROVE, SLOWLY, TO THE DEALER AND WAS TOLD IGNITION COILS SHUT DOWN AND WERE MIS-FIRING. AFTER I PICKED IT UP, IT STARTED HAPPENING AGAIN AND ONE MISFIRED AGAIN. FAST FORWARD 2 MONTHS AND WE HAD A DEAD BATTERY AT 4800, AFTER DRIVING ALL DAY. FAST FORWARD A MONTH AND IT STARTED TO SHAKE AGAIN. AFTER MORE THAN A MONTH IN THE SHOP I GOT IT BACK. IT STILL SHAKES IN THE MORNINGS SOMETIMES. IF I HAVE TO TAKE IT IN AGAIN, I AM SURE IT IS A LEMON. IVE NEVER HAD THE SAME PERSISTENT PROBLEM ON A CAR IN MY LIFE! NEEDS A RECALL!!!!!

07/01/2015
Components: ELECTRICAL SYSTEM,AIR BAGS
Incident Date: 12/17/2014
Crash: No
Fire: No
Summary

MY STEERING WHEEL ELECTRICAL AND AIR BAG STOPPED WORKING AFTER I MADE A TURN WHILE DRIVING. I FOUND OUT IT WAS THE CLOCK SPRING AFTER TAKING IT IN. THE CAR HAD ONLY BEEN DRIVEN FOR ABOUT 38,000 MILES AND SOMETHING LIKE THAT SHOULD NOT HAPPEN THAT EARLY. VOLKSWAGEN HAS NOT DONE ANYTHING ABOUT IT YET EITHER.

06/24/2015
Components: STEERING,AIR BAGS,UNKNOWN OR OTHER
Incident Date: 06/17/2015
Crash: No
Fire: No
Vehicle Identification Number: WVWHP7AN0CE******
Summary

ERROR AIR BAG ERROR WAS THE ERROR THAT APPEARS ON MY DISPLAY WHEN I TURN ON CAR. HORN & ALL BUTTONS ON STEERING WHEEL STOPPED WORKING. THIS IS ON THE VW CC YEAR IS 2012. I AM TOLD BY SERVICE DEPARTMENT IT IS DUE TO A FAILURE OF THE CLOCKSPRING HENCE I MUST REPLACE THE CLOCKSPRING WITH CONTROL UNIT AND PART ONLY IS ALMOST 450 DOLLARS, AND LABOR IS ADDITIONAL.

06/24/2015
Components: STEERING,AIR BAGS,VEHICLE SPEED CONTROL
Incident Date: 06/12/2015
Crash: No
Fire: No
Vehicle Identification Number: WVWHP7AN1CE******
Summary

TURNING THE STEERING WHEEL AT LOW SPEED AS I WAS EXITING A PARKING LOT AND HEARD A METALLIC SOUND AND STEERING GOT VERY TIGHT, SEVERAL WARNING LEDS PRESENTED ON THE DASH DISPLAY INDICATING AIR BAG FAILURES. ALL FEATURES INCORPORATED WITH THE STEERING WHEEL WERE INOPERABLE INCLUDING THE HORN. TOOK VEHICLE TO VW DEALER, SERVICE TECH CODES INDICATED THE SCCM MODULE/CLOCK SPRING HAS FAILED AND NEEDS TO BE REPLACED ASAP AT A COST OF ~ $ 800.00

04/21/2015
Components: STEERING,ELECTRICAL SYSTEM,AIR BAGS
Incident Date: 04/15/2015
Crash: No
Fire: No
Vehicle Identification Number: WVWHP7AN6CE******
Summary

I HAVE NEVER HAD ANY PROBLEMS. NEVER IN AN ACCIDENT OR HAD ANYTHING REPLACED. ALL MAINTENANCE UP TO DATE. STARTED THE CAR WITH NO ISSUES. CONTINUED TO DRIVE GOING 35MPH NORMAL DRIVING CONDITIONS AND MULTIPLE WARNING LIGHTS APPEARED. ABS. POWER STEERING, EMERGENCY BRAKE, AND AIR BAG. TOOK IT TO CLOSEST AUTO REPAIR TO MAKE SURE NOTHING DANGEROUS WAS ABOUT TO OCCUR. QUICK DIAGNOSTIC AND THEY SAID ALL PROBLEMS ARE ELECTRICAL. NOTHING PHYSICALLY WRONG WITH THE CAR AND WILL LIKELY NEED NEW SENSORS AND CLOCKSPRING. *TR

04/18/2015
Components: EXTERIOR LIGHTING,ENGINE,FUEL/PROPULSION SYSTEM
Incident Date: 04/16/2015
Crash: No
Fire: No
Vehicle Identification Number: WVWMP7AN0CE******
Summary

MY VEHICLE HAS BEEN A PROBLEM SINCE I STARTED MY LEASE TIL NOW. I HAVE CONSTANT PROBLEMS WITH MY LIGHT BULBS EVEN AFTER THEY ARE REPLACED THEY GO OUT QUICKLY AND OFTEN. THE CAR HAS STALLED ON ME TWICE AND CUT OFF TWICE. I HAVE MULTIPLE TRIPS TO THE SERVICE CENTER FOR THE SME THINGS FUEL INJECTOR PUMP AND THE CHECK ENGINE LIGHT. THIS IS A FAIRLY NEW CAR. I AM NOW STUCK WITH THE CAR FOR ANOTHER FIVE YEARS. I WILL NEVER PURCHASE ANOTHER VOLKWAGEN OR REFER ANYONE TO BUY ONE EITHER. I WOULD LIKE MY HISTORY TO BE PULLED AND REVIEWED AS A AUDIT. I TRULY BELIEVE I BOUGHT AND LEMON AND IT HAS COST ME LOTS OF MONEY . I TRULY WOULD LIKE THESE PROBLEMS INVESTIGATED FOR THE SAKE OF EVERY VOLKWAGEN CUSTOMER. *TR

04/07/2015
Components: STRUCTURE
Incident Date: 04/07/2015
Crash: No
Fire: No
Vehicle Identification Number: WVWNN7AN3CE******
Summary

REAR TRUNK TRIM, NEAR THE REAR WINDOW, IS PLASTIC AND HAS SPLIT IN HALF DUE TO THE FLORIDA HEAT. MULTIPLE COMPLAINT ONLINE ABOUT THIS BEING A COMMON OCCURRENCE, BUT VW IS NOT FIXING THE PROBLEM. *TR

03/31/2015
Components: STEERING,ELECTRICAL SYSTEM,AIR BAGS
Incident Date: 10/01/2014
Crash: No
Fire: No
Vehicle Identification Number: WVWMP7AN5CE******
Summary

VEHICLE WAS BEING TURNED AROUND IN A PARKING LOT WHEN A CLICKING NOISE WAS HEARD. THE AIR BAG LIGHT ILLUMINATED AND ALL OF THE STEERING WHEEL FUNCTIONS (I.E. HORN, RADIO CONTROLS, ETC.) STOPPED WORKING. TOOK IT INTO THE VOLKSWAGEN DEALERSHIP AND WAS INFORMED THAT IT WAS THE "CLOCK SPRING " IN THE STEERING WHEEL WAS IN NEED OF REPLACEMENT. *TR

03/03/2015
Components: AIR BAGS
Incident Date: 02/27/2015
Crash: No
Fire: No
Vehicle Identification Number: WVWMN7AN1CE******
Summary

I PURCHASED MY 2012 VW CC IN SEPT. 2014. I BOUGHT THE VEHICLE WITH APPROXIMATELY 26000 MILES ON IT. SINCE PURCHASING THE VEHICLE, THE DRIVERS SEAT NO LONGER HEATS (QUOTED $980 FOR REPAIR) AND THE CLOCK SPRING HAS FAILED (QUOTED $450 FOR REPAIR). I CAN UNDERSTAND THE SEAT MAYBE HAVING AN ISSUE, BUT CONSIDERING I ONLY PURCHASED THE VEHICLE LESS THAN 6 MONTHS AGO VW HAS FAILED TO PROVIDE CUSTOMER SERVICE ON THIS ISSUE. I DONT UNDERSTAND HOW THE CLOCK SPRING IS NOT COVERED UNDER ANY WARRANTY. SINCE THE CLOCK SPRING HAS FAILED THE HORN, THE CONTROLS ON THE STEERING WHEEL, AND THE AIRBAG (TO MY UNDERSTANDING) DOES NOT FUNCTION.THERE IS ALSO AND ERROR MESSAGE FOR THE AIRBAG ALSO. THIS IS A MAJOR SAFETY ISSUE. MY VEHICLE WILL NOT PASS A STATE INSPECTION WITHOUT THE HORN FUNCTIONING. THIS IS NOT COSMETIC, AND I WANT VW TO EXPLAIN WHAT CAUSES THIS ITEM TO FAIL. ITS OBVIOUSLY A FAULTY PART OF THE VEHICLE THAT SIMPLY "GOES OUT". AT 30K MILES? THERE IS NO WAY FOR ME TO BREAK THIS PART, ALL I DID WAS TURN THE WHEEL TO THE LEFT WHEN IN A PARKING LOT AND THE PART FAILED. BASED ON MY RESEARCH THIS IS A COMMON AND COSTLY ISSUE FOR VW OWNERS. VW CUSTOMER CARE HAS NOT HELPED IN ANY WAY EITHER. THIS PART WILL FAIL SIMPLY BY USING THE BASIC FUNCTIONS OF THE VEHICLE.. THE TURNING OF THE STEERING WHEEL. I HAVE SPENT MORE MONEY REPAIRING THIS VEHICLE IN THE FIRST 6 MONTHS OF OWING IT THAT I EXPECTED TO HAVE FOR A WHILE. *TR

02/17/2015
Components: AIR BAGS
Incident Date: 02/12/2015
Crash: No
Fire: No
Vehicle Identification Number: WVWHN7AN8CE******
Summary

MY 2012 VOLKSWAGEN CC SPORT AIRBAG LIGHT CAME ON AFTER MY HUSBAND ADJUSTED THE DRIVER SEAT. I TOOK IT TO THE DEALER AND THEY TOLD ME IT WAS THE CONTROL UNIT ( CLOCK SPRING) THE DEALERSHIP TOLD ME IF I DROVE IT AND GOT IN AN ACCIDENT THE AIRBAGS WOULD NOT DEPLOY. MY CAR IS JUST OVER 80 THOUSAND MILES. I CONTACTED VOLKSWAGEN CUSTOMER CARE VIA PHONE AND THEY WOULD NOT ACCEPT ANY RESPONSIBILITY AND JUST DISMISSED ME SAYING MY CAR HAS EXCESSIVE MILEAGE. I DISAGREE WITH THIS STATEMENT! I THINK THAT AIRBAGS THAT WON'T DEPLOY ON A CAR THAT IS A 2012 SHOULD REMAIN UNDER AN UNSPOKEN WARRANTY THAT PROTECTS MY FAMILY IN AN ACCIDENT! AFTER MY REVIEW OF ONLINE COMPLAINTS ON VOLKSWAGENS I SEE THAT I AM NOT THE ONLY ONE THAT HAS EXPERIENCED FAULTY AIR BAGS WITH A VOLKSWAGEN. I WILL NEVER BUY ANOTHER VOLKSWAGEN. I WAS VERY DISSATISFIED WITH THE CUSTOMER CARE SERVICE FROM VOLKSWAGEN OR SHOULD I SAY LACK THERE OF!!!! *TR

01/27/2015
Components: POWER TRAIN,ENGINE
Incident Date: 01/08/2015
Crash: No
Fire: No
Vehicle Identification Number: WVWMP7AN6CE******
Summary

DEAD BATTERY AT 37,200. HAD CAR TOWED TO LOCAL SERVICE SHOP AND BATTERY REPLACED. DROVE HOME FINE AND NEXT MORNING COMMUTING TO WORK, CAR STARTED SHAKING AND BUCKING VIOLENTLY. CHECK ENGINE AND EPC LIGHT CAME ON. WAS ABLE TO DRIVE VERY SLOWLY AT VERY HIGH RPM (ON INTERSTATE AND THEN SIDE ROADS) TO GET BACK TO AUTO SHOP THAT REPLACED BATTERY. THEY FOUND IGNITION COILS SHUT DOWN AND MIS-FIRING. TRANSFERRED CAR TO VW MOTOR HUNT VALLEY TO SEE IF COVERED UNDER POWER TRAIN WARRANTY. ONE COIL FOUND DEAD, OTHER 3 RECOMMENDED FOR REPLACEMENT. NOT COVERED UNDER POWERTRAIN WARRANTY. THANKS FOR YOUR HELP. *TR

11/03/2014
Components: ENGINE AND ENGINE COOLING,ELECTRICAL SYSTEM,ENGINE
Incident Date: 10/29/2014
Crash: No
Fire: No
Vehicle Identification Number: WVWMN7AN1CE******
Summary

TL* THE CONTACT OWNS A 2012 VOLKSWAGEN CC. THE CONTACT STATED THAT THE CATALYTIC CONVERTER WARNING LIGHT ILLUMINATED ON SEVERAL OCCASIONS. IN ADDITION, THE VEHICLE SHOOK VIOLENTLY AND JERKED AS A RESULT THE VEHICLE FAILED TO DRIVE OVER 30 MPH. THE CONTACT ALSO STATED THAT THE VEHICLE DECELERATED INDEPENDENTLY AND STALLED. THE VEHICLE WAS TOWED TO A DEALER WHERE THE MANIFOLD, FOUR SPARK PLUGS, THE INTAKE AIR BOX, AND THE INTAKE CHARGE PIPE WERE REPLACED. THE COMPUTER WAS ALSO RESET. THE CONTACT STATED THAT ONE YEAR AFTER THE REPAIRS, THE CATALYTIC CONVERTER WARNING LIGHT ILLUMINATED. THE VEHICLE WAS TAKEN TO A DEALER WHERE IT WAS DIAGNOSED THAT THE ENGINE NEEDED TO BE CARBON CLEANED. THE SPARK PLUGS AND THE BATTERY WERE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 48,661.

08/23/2014
Components: VEHICLE SPEED CONTROL,FUEL/PROPULSION SYSTEM
Incident Date: 08/21/2014
Crash: No
Fire: No
Vehicle Identification Number: WVWMP7AN1CE******
Summary

UPON CRANKING UP MY CAR, THE "EPC AND CHECK ENGINE" LIGHT BOTH CAME ON SIMULTANEOUSLY. I THEN NOTICED THAT THE CAR FAILED TO ACCELERATE EVEN WITH THE GAS PEDAL COMPLETELY DEPRESSED. THEN THE CAR STALLED. IT WAS SLOW TO CRANK UP AGAIN, BUT THE ENGINE FINALLY TURNED OVER. WHEN I TOOK THE CAR TO THE DEALERSHIP, THEY TOLD ME THAT HIGH PRESSURE FUEL PUMP WAS BAD. THE CAR IS ONLY 2 YEARS OLD AND HAS TAKEN ONLY 3 LONG DISTANCE ROAD TRIPS DURING MY OWNERSHIP(LESS THAN 6 HOURS DRIVING ON EACH TRIP). AFTER RESEARCHING ONLINE, I HAVE FOUND SEVERAL OTHER VW CC OWNERS THAT HAVE EXPERIENCED THE SAME EXACT PROBLEM. THE UNPREDICTED STALLING OF THE CAR IS VERY DANGEROUS SAFETY ISSUE. WHAT IF I HAD BEEN ON THE HIGHWAY WHEN THIS HAPPENED. *TR

04/21/2014
Components: SERVICE BRAKES
Incident Date: 03/07/2014
Crash: No
Fire: No
Vehicle Identification Number: WVWMP7AN0CE******
Summary

ONE MONTH AFTER I PURCHASED MY CERTIFIED, PRE-OWNED VW CC THE BRAKES FAILED WITHOUT WARNING. THEY WORKED ONE MOMENT AND THEN TOTALLY FAILED WITHOUT ANY WARNING SIGNAL OF ANY KIND. I MANAGED TO AVOID THE VEHICLE IN FRONT OF ME WHICH WAS STOPPED AT A RED LIGHT, AND I WAS FORTUNATE NOT TO CAUSE AN ACCIDENT AS I HAD TO RUN THROUGH THE RED LIGHT. FORTUNATELY THERE WERE NO ACCIDENTS, AND NO INJURIES. BURLINGTON VW OF NEW JERSEY INITIALLY INDICATED THEY WOULD PERFORM A FULL DIAGNOSTIC ON THE FAILED PART (VACUUM PUMP) AND ASSOCIATED EQUIPMENT TO PROVIDE ME REASSURANCE THAT THERE WOULD BE NO INCREASED POTENTIAL FOR THE FAILURE TO HAPPEN AGAIN. THEY ALSO REPRESENTED THEY WOULD OFFER ME SOMETHING TO "MAKE THE SITUATION RIGHT". NEITHER HAS OCCURRED. THE ISSUE HAS BEEN ELEVATED TO THE VW CEO WHOSE OFFICE HAS DONE NOTHING BUT TO TELL ME THEY WILL NOT FULFILL THE DEALERSHIP'S REPRESENTATIONS. IN ADDITION TO REFUSING TO LOOK INTO THE PROBLEM OR PROVIDING A WRITTEN LETTER OFFERING ME AN ASSURANCE OF SAFETY, THEY WILL NOT CONSIDER MY REQUEST FOR A REVERSE SALE. INSTEAD THEY WROTE ME A LETTER CONGRATULATING ME ON MY PURCHASE, AND DUE TO THE BRAKE FAILURE, THEY WILL SUPPORT THEIR BALANCE OF THE WARRANTY. SINCE WHEN DO I NEED A LETTER FROM THE CORPORATE OFFICE INDICATING THEY WILL HONOR A TERM OF THE ORIGINAL SALE? ONE WOULD THINK THAT SINCE THEIR OWN HEAD OF MECHANICS INDICATED HE HAS NOT SEEN THIS ISSUE BEFORE, THAT CORPORATE WOULD DESIRE TO INVESTIGATE THE CAUSE OF THIS VERY PREMATURE PROBLEM WITHOUT MY PROMPTING. IN FACT, THEY HAVE USED THE FACT THAT THERE WAS NOT AN ACCIDENT AGAINST ME, AS THIS WOULD HAVE INITIATED A DIFFERENT COURSE OF ACTION. SINCE THERE WAS NO ACCIDENT, THEY ARE NOT WILLING TO PURSUE THE ISSUE ANY FURTHER. THERE ARE SO MANY QUALITY VEHICLES ON THE MARKET. I WOULD SUGGEST YOU CHOOSE ONE OTHER THAN A VW. *TR

03/17/2014
Components: WHEELS
Incident Date: 10/14/2013
Crash: No
Fire: No
Vehicle Identification Number: WVWMN7AN6CE******
Summary

TL* THE CONTACT OWNS A 2012 VOLKSWAGEN CC. THE CONTACT STATED THAT THE PRESSURE SENSOR WARNING LIGHT ILLUMINATED CONTINUOUSLY. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC, WHO DIAGNOSED THAT THE TIRE PRESSURE SENSOR NEEDED TO BE REPLACED. THE CONTACT REFERENCED NHTSA CAMPAIGN ID NUMBER (TIRES) HOWEVER, THE VIN WAS NOT INCLUDED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE DEFECT. THE APPROXIMATE FAILURE MILEAGE WAS 64,980.

12/16/2013
Components: STEERING
Incident Date: 12/13/2013
Crash: No
Fire: No
Vehicle Identification Number: WVWMN7AN8CE******
Summary

STEERING LOCKED UP AND WAS UNABLE TO CONTROL CAR WHILE IN MOTION. ACCORDING TO DEALERSHIP THE MOTOR THAT CONTROLS STEERING LOCKED UP. WAS NOT ABLE TO TURN STEERING WHEEL AT ALL WHILE IN MOTION. *TR

03/28/2013
Components: WHEELS
Incident Date: 11/08/2012
Crash: No
Fire: No
Vehicle Identification Number: WVWMP7AN1CE******
Summary

NATURE OF THE MATTER; PURCHASE A CC 2012-VOLKSWAGEN FROM DEALERSHIP 7/3/12 WITH 9,972 DELIVERY MILES. ON 11/9/2012 TOOK CAR IN LOUD ROARING OCCURRING NOISE COMING FROM THE TIRES WHILING DRIVING AT FREEWAY SPEEDS 55MPH CONTI-PRO-2-354-17(23545R1794H) WHILE DRIVING ON FREEWAY SEEN LIKE THE TIRES OR GOING TO EXPLODE!! AGAIN TOOK VEHICLE BACK 02/05/13 I REPORT A LOUD OCCURRING NOISE COMING FROM FRONT TIRES MILES AT THIS TIME 20,058.AT THIS POINT THEY ROTATED THE TIRES THE LOUD ROARING NOISE WENT FROM THE FRONT TO THE BACK OF THE CAR. AT THIS POINT I WAS AFRAID TO PICK MY GRANDCHILDREN UP FROM SCHOOL DUE TO THE DEFECT TIRES!! ON 03/25/2013 TOOK VEHICLE BACK FOR THE SAME PROBLEM 22,250 MILES- FINALLY THE DEALERSHIP DECT THE PROBLEM THE TIRES ARE FAULTY- INSIDE - THE FAST YOU DRIVE ON FREEWAY THE NOISE GET LOUDER AND UN-SAFE. ONCE THE PROBLEM WAS FOUND CONTIENTAL- DIDN'T WANT TO WARRANTY - OR- EXCHANGE- THERE FAULTEE -TIRES-WHICH ARE POSSIBLE NOT SAFE. I HAD TO PAY TO CHANGE OUT THE TIRES, BECAUSE CONTIENTAL DID-NOT WANT TO STAND BEHIND THERE INTEGRITY, AND COMPLIANCE VALUES.... *TR

01/19/2013
Components: SERVICE BRAKES, HYDRAULIC,ENGINE AND ENGINE COOLING,VEHICLE SPEED CONTROL
Incident Date: 01/14/2013
Crash: Yes
Fire: No
Vehicle Identification Number: WVWHN7AN5CE******
Summary

ON 01/14/2013 AT APPROX. 6:00PM AFTER DRIVING UP TO A DRIVE THRU, I ENGAGED THE AUTOHOLD ON MY 2012 VOLKSWAGEN CC LUX PLUS. AFTER LEAVING THE DRIVE THRU, I WAS WAITING ON A SLIGHT HILL TO DRIVE ACROSS THE HIGHWAY TO ENTER INTO MY LANE OF TRAFFIC. THE AUTOHOLD HAD ENGAGED AND IT WAS HOLDING MY POSITION WHILE WAITING TO PULL INTO TRAFFIC. WHEN I PRESSED ON THE ACCELERATOR, THE VEHICLE UNPREDICTABLY AND RAPIDLY ACCELERATED FROM MY HELD POSITION. THE CAR SPED UP FROM A DEAD STOP ACROSS THE STATE HIGHWAY (MAYBE TO 30-45 MPH) IN A VERY DIRECT STRAIGHT PATH. THIS RAPID HIGH SPEED HAPPENED SO FAST THAT I WAS NOT ABLE TO CONTROL THE VEHICLE BEFORE IT HIT THE CURB ACROSS THE HIGHWAY, JUMPED THE SAME CURB AND CRASHED INTO A 10?-12? DEEP RAVINE AT A 35-45 DEGREE ANGLE. I WAS IN COMPLETE AND TOTAL SHOCK. AN INDIVIDUAL STOPPED ON THE HIGHWAY AND ASSISTED ME FROM THE RAVINE AND I WAS ABLE TO CALL FOR ASSISTANCE. A POLICE REPORT WAS FILED. THIS 2012 VOLKSWAGEN CC LUX PLUS HAS ONLY 5,425 MILES ON IT. IT HAS BEEN ONLY SERVICED BY VOLKSWAGEN AND NO OTHERS. IN THE PAST THIS 2012 VOLKSWAGEN HAD EXPERIENCED A PROBLEM WITH THE AUTOHOLD AT TIME OF ORIGINAL DELIVERY FROM THE DEALERSHIP (WHERE IT WAS PURCHASE BRAND NEW). THE SALES WOMAN WAS MODERATELY CONFUSED TO SAY THE LEAST WITH THE SUDDEN SURGE THE CAR EXPERIENCED WHEN SHE WAS ATTEMPTING TO EXPLAIN THE PARTICULAR FEATURE OF AUTOHOLD. SHE INDICATED AT THAT TIME, SHE DID NOT KNOW WHY IT WOULD HAVE DONE THAT AND JUST CONTINUED ON TO PROVIDE NEW CAR STUFF. BESIDES THE DELIVERY INCIDENT AND THE ACCIDENT, I HAVE HAD TWO OTHER BRIEF MINOR ACCELERATION (REV UP) ISSUES WHILE THE AUTOHOLD WAS ENGAGED. I NEVER THOUGHT IT WAS MUCH TO CONCERN MYSELF OVER AS THEY WERE ONLY WHAT I WOULD OF THOUGHT OF AS SLIGHT SURGES FOR THE TWO OCCASIONS. EACH TIME THE AUTOHOLD WAS ENGAGED THE CAR WANTED TO ACCELERATE, YET I WAS ABLE TO BRAKE TO STOP THE CAR.

11/06/2012
Components: VEHICLE SPEED CONTROL,FUEL/PROPULSION SYSTEM
Incident Date: 11/06/2012
Crash: No
Fire: Yes
Vehicle Identification Number: WVWMN7AN1CE******
Summary

AT 8:40 AM CST ON 11/6/2012. WHILE COMMUTING TO WORK AT 55 MPH ROAD IN THE MIDDLE OF FREEWAY. I LOST FUNCTIONALITY ON THE GAS PEDAL. THE VEHICLE WOULD NOT ACCELERATE WHEN ENGAGING THE GAS PEDAL. GAS PEDAL WAS RENDERING NON-FUNCTIONAL AND IN-EFFECTIVE. THERE WAS HEAVY SOOT/SMOKE FROM THE EXHAUST PRIMARILY ALMOST LIKE FIRE AND SOME SMOKE FROM UNDER THE HOOD, THIS IS A NEW UNDER WARRANTY VW CC 2012 4 DOOR SEDAN. DRIVING ON THE LEFT LANE WITH A SEMI BEHIND ME WHEN THIS OCCURRED. IT CREATED A VERY UNSAFE NEAR MISS INCIDENT. I AM FORTUNATE THAT A COLLISION DID NOT HAPPEN WHEN I LOST POWER TO THE WHEELS. I PULLED OFF TO AN EXIT AND WHEN I FLOORED THE GAS PEDAL, THERE WAS INTERMITTENT POWER STALLING THE VEHICLE TO LESS THAN 5 MPH. HOWEVER, THERE WAS HEAVY SOOT/SMOKE FROM THE EXHAUST PRIMARILY ALMOST LIKE FIRE AND SOME SMOKE FROM UNDER THE HOOD, WITH PARKING LIGHTS ON I DROVE 2 MINUTES AND PULLED TO A PARKING LOT. MY VEHICLE WAS TOWED TO A NEAREST VW DEALERSHIP UPON TALKING WITH VW ROAD SIDE ASSISTANCE. THEY APPEAR TO BE INCONSIDERATE TO THE MAGNITUDE OF THE SITUATION I DEALT WITH AND THE IMPACT AND SEVERITY OF THE TECHNICAL FAILURE. I DON'T KNOW IF THIS SYSTEMIC IN VW CC. THIS TECHNICAL FAILURE CAN EASILY CAUSE ACCIDENTS. MY NEAR MISS IS A TESTAMENT TO IT. *TR

06/22/2012
Components: TIRES
Incident Date: 06/06/2012
Crash: No
Fire: No
Vehicle Identification Number: WVWHN7AN8CE******
Summary

THE LOW TIRE PRESSURE WARNING INDICATOR CYCLES ON AND OFF WHILE DRIVING, STAYING ON CONSTANTLY FOR ONLY SHORT COMMUTES. WHEN THE WARNING INDICATOR IS LIT, THE DASHBOARD DISPLAYED RIGHT FRONT TIRE PRESSURE SHOWS DASHED LINES. WHEN THE WARNING INDICATOR IS NOT LIT, THE CORRECT TIRE PRESSURE IS DISPLAYED.

06/20/2012
Components: EQUIPMENT
Incident Date: 11/01/2011
Crash: No
Fire: No
Vehicle Identification Number: WVWHP7AN7CE******
Summary

THE FACTORY INSTALLED GPS DIRECTS THE VEHICLE OPERATOR TO TURN JUST MOMENTS BEFORE THE TURN MUST BE MADE.THIS CAN CREATE DANGEROUS CONDITIONS ON THE ROAD. *JS

04/06/2012
Components: POWER TRAIN
Incident Date: 04/06/2012
Crash: No
Fire: No
Vehicle Identification Number: WVWMP7AN9CE******
Summary

SINCE I FIRST PURCHASED MY VW CC 2012, I HAVE NOTICED WHEN COMING TO A COMPLETE STOP, THE CAR STILL MOVES FOWARD ALITTLE BIT. ALSO UPON MAKING A 3 POINT TURN AROUND UPON PUTTING THE SHAFT IN REVERSE THE CAR STILL MOVES FORWARD. THE OTHER COMPLAINT IS UPON GOING THROUGH A FAST FOOD DRIVE THRU, AND SETTING THE AUTOHOLD THE CARS ENGINE MADE A LOUD REV (REVOLUTION) NOISE. I ACTUALLY THOUGHT MY CAR WOULD SMASH INTO THE CAR IN FRONT OF ME. I TOOK MY CAR IN TODAY FOR THE 10,000 MILE FREE MAINTENANCE, THEY CHECKED OUT MY CONCERNS AND SADLY SAID THERE WAS NOTHING WRONG WITH THE CAR. *TR

12/30/2011
Components: ELECTRICAL SYSTEM
Incident Date: 10/31/2011
Crash: No
Fire: No
Vehicle Identification Number: WVWHP7AN8CE******
Summary

TL* THE CONTACT OWNS A 2012 VOLKSWAGEN CC. THE CONTACT WAS DRIVING 5 MPH WHEN THE HORN WAS DEPRESSED REPEATEDLY BUT THE HORN FAILED TO SOUND. THE HORN WOULD ONLY SOUND PROPERLY WHEN THE HORN WAS DEPRESSED IN ONE LONG MOTION. THE VEHICLE WAS TAKEN TO THE DEALER WHERE THE DEALER CONFIRMED THERE WAS AN ELECTRONIC DELAY WITH THE HORN. THE MANUFACTURER WAS CONTACTED. THE VEHICLE WAS NOT REPAIRED. THE FAILURE MILEAGE WAS 100 AND THE CURRENT MILEAGE WAS 2,283.

06/05/2011
Components: WHEELS
Incident Date: 05/18/2011
Crash: No
Fire: No
Vehicle Identification Number: WVWHP7AN4CE******
Summary

THIS LETTER IS A FOLLOW UP TO A VERBAL COMPLAINT I FILED WITH VOLKSWAGEN CUSTOMER CARE. ON MAY18TH 2011, THE RIGHT FRONT WHEEL ON MY 2012 VW CC SHATTERED AS I DROVE DOWN INTERSTATE 95 AS IT PASSES THRU THE TOWN OF GREENWICH. MY CONCERN IS FOCUSED ON THE SAFETY OF THE WHEEL DESIGN AND MY BELIEF THAT THE OVER INFLATION OF THE TIRES CONTRIBUTED TO RIM FAILURE. THE INCIDENT OCCURRED AT APPROXIMATELY 10AM ON THAT DAY THERE WERE NO VISIBLE DEFECTS IN THE ROAD AND THE CAR THAT PULLED OVER BEHIND ME CONFIRMED THE ABSENCE OF ANY LARGE POTHOLES. WHILE DRIVING IN THE MIDDLE LANE THE CAR CLEARLY CAME IN CONTACT WITH AN IRREGULARITY, ONE THAT EVERY CAR BEFORE AND AFTER WAS ABLE TO TRANSVERSE WITHOUT A PROBLEM. IN MY CASE THE RIM SHATTERED AND SEPARATED FROM THE CAR CAUSING A LOSS OF CONTROL. I WAS ABLE TO PULL TO THE SIDE OF THE ROAD. THE CAR THAT WAS BEHIND ME PULLED OVER AFTER SEEING WHAT HE DESCRIBED AS AN EXPLOSION ON THE RIGHT FRONT SIDE. I HAVE ATTACHED PICTURES OF THE RIM. CLEARLY SHOWING PRODUCT FAILURE. WHEN THE TOW TRUCK ARRIVED, HE COMMENTED THAT HE HAS NEVER WITNESSED RIM FAILURE LIKEN THAT. THE DEALER UPON REVIEW OF THE DAMAGE CONCURRED. MY CONCERN IS TWOFOLD. ONE THE SAFETY OF THE DESIGN AND CONSTRUCTION OF THE RIM AND THE OVER INFLATION UPON DELIVERY OF THE TIRES WHICH CONTRIBUTED TO THE WEAKNESS OF THE DESIGN. I AM REQUESTING AN INQUIRY INTO THE SAFETY OF THIS DESIGN, THE TRAINING OF THE STAFF ON PROPER INFLATION GUIDELINES AND THE REIMBURSEMENT FOR COSTS ASSOCIATED WITH THIS FAILURE

6 Recalls

for 2012 VOLKSWAGEN CC
06/06/2011
CAMPAIGN NUMBER: 11V312000
TIRES:PRESSURE MONITORING AND REGULATING SYSTEMS
WITH THE INCORRECT TPMS SENSORS, DRIVERS WILL RECEIVE A CONSTANT WARNING FROM THE TIRE PRESSURE MONITOR SYSTEM. THE SYSTEM ALERTS THE DRIVER BUT, DUE TO INCORRECT TPMS SENSORS, THE SYSTEM CANNOT DETERMINE IF THE VEHICLE TIRES ARE PROPERLY INFLATED. THIS INCREASES THE RISK THAT THE VEHICLE WILL BE DRIVEN WITH ONE OR MORE UNDERINFLATED TIRES, INCREASING THE RISK OF A TIRE FAILURE THAT MAY LEAD TO A CRASH.
Campaign Number: 11V312000
Manufacture: VOLKSWAGEN OF AMERICA, INC
Components: TIRES:PRESSURE MONITORING AND REGULATING SYSTEMS
Summary

VOLKSWAGEN IS RECALLING CERTAIN MODEL YEAR 2012, CC VEHICLES, FOR FAILING TO COMPLY WITH THE REQUIREMENTS OF FEDERAL MOTOR VEHICLES SAFETY STANDARD NO. 138, "TIRE PRESSURE MONITORING SYSTEM (TPMS)." THE FACTORY INSTALLED WHEELS AND TIRES WERE REPLACED AT THE PORT WITH ACCESSORY WHEELS AND TIRES THAT WERE NOT EQUIPPED WITH THE PROPER TPMS SENSORS.

Notes

VOLKSWAGEN SAFETY RECALL NO. 44J4/XO. OWNERS MAY ALSO CONTACT THE NATIONAL HIGHWAY TRAFFIC SAFETY ADMINISTRATION'S VEHICLE SAFETY HOTLINE AT 1-888-327-4236 (TTY 1-800-424-9153), OR GO TO HTTP://WWW.SAFERCAR.GOV .

04/08/2015
CAMPAIGN NUMBER: 15V483000
AIR BAGS:FRONTAL
A loss of electrical connection to the driver's frontal air bag will prevent the air bag from deploying in the event of a vehicle crash, increasing the risk of injury.
Campaign Number: 15V483000
Manufacture: Volkswagen Group of America, Inc.
Components: AIR BAGS:FRONTAL
Summary

Volkswagen Group of America, Inc. (Volkswagen) is recalling certain model year 2010-2014 Volkswagen CC, and Passat, 2010-2013 Eos, 2011-2014 Golf, GTI, Jetta, and Tiguan, and 2012-2014 Jetta Sportwagen vehicles. In the affected vehicles, debris may contaminate the air bag clock spring, a spiral wound, flat cable that keeps the air bag powered while the steering wheel is being turned. This contamination may tear the cable and result in a loss of electrical connection to the driver's frontal air bag.

Notes

Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.

10/02/2016
CAMPAIGN NUMBER: 16V078000
AIR BAGS:FRONTAL:DRIVER SIDE:INFLATOR MODULE
In the event of a crash necessitating deployment of the driver's frontal air bag, the inflator could rupture with metal fragments striking the vehicle occupants potentially resulting in serious injury or death.
Campaign Number: 16V078000
Manufacture: Volkswagen Group of America, Inc.
Components: AIR BAGS:FRONTAL:DRIVER SIDE:INFLATOR MODULE
Summary

Volkswagen Group of America, Inc. (Volkswagen) is recalling certain model year 2010-2014 Golf, 2007-2010 Passat sedans and wagon, 2012-2014 Passat sedan and Eos, 2009-2014 CC, 2009-2012 Audi Q5, 2010-2012 S5 Cabriolet and 2010-2012 Audi A5 Cabriolet vehicles. Upon deployment of the driver's frontal air bag, excessive internal pressure may cause the inflator to rupture.

Notes

Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.

16/08/2017
CAMPAIGN NUMBER: 17V509000
FUEL SYSTEM, GASOLINE:DELIVERY:FUEL PUMP
If the fuel pump fails, the engine will stall, increasing the risk of a crash.
Campaign Number: 17V509000
Manufacture: Volkswagen Group of America, Inc.
Components: FUEL SYSTEM, GASOLINE:DELIVERY:FUEL PUMP
Summary

Volkswagen Group of America, Inc. (Volkswagen) is recalling certain 2009-2016 Volkswagen CC, 2006-2010 Passat and Passat Wagon vehicles. Interruption of electrical power to the fuel pump control module may cause the fuel pump to fail.

Notes

Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.

06/03/2018
CAMPAIGN NUMBER: 18V148000
AIR BAGS:FRONTAL:DRIVER SIDE:INFLATOR MODULE
In the event of a crash necessitating deployment of the driver's frontal air bag, the inflator could explode with metal fragments striking the vehicle occupants potentially resulting in serious injury or death.
Campaign Number: 18V148000
Manufacture: Volkswagen Group of America, Inc.
Components: AIR BAGS:FRONTAL:DRIVER SIDE:INFLATOR MODULE
Summary

Volkswagen Group of America, Inc. (Volkswagen) is recalling certain 2009-2014 Volkswagen CC, 2010-2014 Golf, 2010-2014 Eos, 2007-2010 Passat Sedan and Wagon, and 2012-2014 Passat vehicles. Upon deployment of the driver's frontal air bag, excessive internal pressure may cause the inflator to explode.

Notes

Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.

16/05/2018
CAMPAIGN NUMBER: 18V329000
UNKNOWN OR OTHER
If the vehicles do not meet all regulatory requirements, there could be an increased risk of a crash, fire, or injury.
Campaign Number: 18V329000
Manufacture: Volkswagen Group of America, Inc.
Components: UNKNOWN OR OTHER
Summary

Volkswagen Group of America, Inc. (Volkswagen) is recalling certain 2012-2016 Eos, 2012 Passat, 2012-2016 CC, 2015-2016 e-Golf, 2011-2015 Touareg, 2012-2015 and 2017 Tiguan, and 2011-2016 Golf and 2011-2013 GTI vehicles. Modifications made while the vehicles were in an internal evaluation period may cause the affected vehicles to not comply with all of the applicable regulatory requirements.

Notes

Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.

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