2012 Volkswagen Jetta SW FWD

I’ve been having problems with this car every since I purchased it from carvana Epc and check engine light keeps cutting on I went to Volkswagen for them to fix and for them to claim they fixed it august 2019 for my light to still light up… they also broke my heater coil which prevents my heat from blowing hot or warm air only

Unknown Car has been acting up First throttle body went now airbag, tire pressure, tracking, & other lights are on Cruise control won’t work when prompted etc.

The car stop at the stop sign n in the traffic then push start n it worked 4times in a 2years I thought the vw made fir saving fuel. Today the car stop at highway n I almost got killed by sudden stopped. I got panicked couldn't think about anything then push the start it worked again. I Google myself, there are many same problems n reports for 2012 vw jetta. Please help me what I should do. Last year The vw dealer couldn't find anything wrong but there is some problem

It first started around May 2021. The first symptom was gas or exhaust fumes in my cabin of the vehicle. Apart believed to be a fact it was the canister purge solenoid so I changed it out myself twice. The symptoms did not seem to go away so I decided to take it to a Firestone; after a week and a half they decided they didn’t know what it was so I was refunded. After that I took it to “Checkered Flag Volkswagen” in Virginia Beach. When I was diagnosed with the charcoal canister needed to be replaced. After that was changed I had to move the very next day to Alton Illinois. So I use the vehicle to move to Alton Illinois vehicle seem to be running fine but after the day the check engine light came back on was the same code. Shortly afterwards I started smelling the fumes again and I developed a cough and I have occasional headaches come from the fumes coming from either gas or exhaust inside the cab another vehicle through the vents. Since I moved I cannot return to the same dealership to further resolve this problem and now I am expected to pay for further service being done and continue to pay for the service already done by the last dealership. This is a safety hazard to me to drive like the and I have to pay for an unfinished job. I would like my money back and have the service taken care of without further costs.

Experiences rollaway issue but VIN not currently covered under recall.

The contact owns a 2012 Volkswagen Jetta. The contact stated that while driving at 15 mph, the vehicle made a clunking sound then loss motive power without warning. The crankshaft position sensor was illuminated. The vehicle was towed to the dealer and diagnosed with code P0016 - crankshaft position sensor fault. The contact was informed that the engine needed to be replaced. The vehicle was not repaired and remained at the dealer. The manufacturer was made aware of the failure and informed the contact that there was no recall associated with the VIN and referred the contact to the NHTSA for assistance. The failure mileage was approximately 130,000.

The contact owns a 2012 Volkswagen Jetta. The contact stated while turning into the parking lot at the residence, with a foot on the brake pedal, the contact was unaware that the vehicle was still in drive and turned off the vehicle. The contact stated that the vehicle rolled forward approximately 3-4 feet before the brake pedal was depressed and the vehicle was stopped. The vehicle was shifted into PARK and the contact restarted the vehicle and the vehicle operated as designed. The contact stated that a week later while at work, the vehicle failed to start-up. The vehicle remained at the contact’s place of employment. The contact reached out to a representative on at the Volkswagen website and was informed that the Vin was not under recall. The contact referenced NHTSA Campaign Number: 19V615000 (Electrical System, Steering) as a possible solution to the failure however, the Vin was not included. A dealer was not contacted. The manufacturer was not made aware of the failure. The failure mileage was approximately 155,000.

The brake vacuum pump is leaking oil. As this component is related to brakes, it is considered a safety component. The leak was confirmed by the local VW dealer and a cursory google search shows that this issue is common amongst this engine (across many models/years).

The contact owns a 2012 Volkswagen Jetta. The contact stated that her husband was driving at an undisclosed speed, when the ABS, traction control, brakes and air bags warning lights were illuminated. The dealer was made aware of the failure but informed the contact that she needed to pay for the diagnostic test. The VIN was not included in a recall. The vehicle was taken to an independent mechanic who diagnosed the vehicle with codes 16352, 01130 and related the failure to NHTSA campaign number: 16V913000 (Service brakes, Hydraulic, Electronic stability control). The vehicle was not repaired. The manufacturer was made aware of the failure and informed the contact that the VIN was not included in a recall however, if there was a recall later that included the VIN, the contact might be eligible for reimbursement. The failure mileage was 181,000.

TL* THE CONTACT OWNS A 2012 VOLKSWAGEN JETTA. THE CONTACT STATED THAT WHILE ATTEMPTING TO START THE VEHICLE, THE IGNITION KEY CEASED IN THE IGNITION SWITCH AND THE VEHICLE FAILED TO START IMMEDIATELY. ALSO, WHILE DRIVING THE STEERING WHEEL LOCKED AND FAILED TO TURN. THE CAUSE OF THE FAILURE WAS NOT YET DETERMINED. THE MANUFACTURER AND LOCAL DEALER WERE NOT YET NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 125,000

VOLKSWAGEN KNOWS THEY HAVE A PROBLEM WITH THEIR ABS MODULE BUT REFUSE TO CORRECT IT. THIS HAS BEEN GOING ON FOR YEARS. CODES: 01130 ABS OPERATION NOT A PLAUSIBLE SIGNAL. THEY NEED TO RECALL!!!

I WAS UNABLE TO TURN THE CAR OFF. THE KEY WERE STUCK IN THE IGNITION IN THE ON POSITION AND WOULD NOT COME OUT OR GO TO THE OFF POSITION. I WAS AT MY DESTINATION WHEN I TRIED TO TURN THE CAR OFF.

I HAD TO HAVE ALL FOUR SPRINGS REPLACED BECAUSE THEY WERE BROKEN. I'VE SEEN MANY COMPLAINTS ABOUT THE SAME PROBLEM. THIS IS A KNOWN PROBLEM WITH VW. WHY ARE THEY NOT ADDRESSING THIS? THE CAR HAD ABOUT 89 THOUSAND MILES ON IT.

DPF LIGHT CAME ON AND WENT OFF AND THEN CAME ON

AIRBAG CORROSION FOUND BY DEALER.

PER DEALER VEHICLE HAS NON-FUNCTIONING HORN AND HIGH-BEAM HEADLIGHTS APPARENTLY DUE TO CLOCK SPRING FAILURE. IN ADDITION, WATER INSTRUCTION (OF AS YET UNKNOWN ORIGIN) HAS RUSTED BRAKE, STEERING, AND DASH COMPONENTS. TDI RECALL/REPAIR/SALE AND WAS LAST PERHAPS LAST SOLD BY AND SERVICED AT VW DEALER 08/2020.

TL* THE CONTACT OWNED A 2012 VOLKSWAGEN JETTA. THE CONTACT STATED THAT AFTER HER BOYFRIEND HAD DRIVEN THE VEHICLE AND PARKED IT IN HER DRIVEWAY; HER BOYFRIEND INFORMED HER THAT THE VEHICLE WAS ON FIRE. THE AUTHORITIES WERE CALLED AND THE FIRE DEPARTMENT ARRIVED ON THE SCENE AND EXTINGUISHED THE FIRE. THERE WERE NO ACTIVE WARNING LIGHTS ILLUMINATED ON THE VEHICLE PRIOR TO THE FAILURE. A FIRE REPORT AND POLICE REPORT WERE FILED, NO INJURIES WERE REPORTED. DUE TO THE FIRE, THE VEHICLE WAS TOWED BY INSURANCE TO AN INSURANCE AUTO AUCTION WHERE THE VEHICLE HAD BEEN DEEMED DESTROYED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE AND INFORMED HER THAT THERE WERE NO RECALLS ON THE VEHICLE; THEY OFFERED NO FURTHER ASSISTANCE. THE FAILURE MILEAGE WAS APPROXIMATELY 81,000.

WHEN STARTING MY 2012 VW JETTA, THE ABS LIGHT, BRAKE LIGHT, PASSENGER AIR BAG LIGHT COME ON ON THE DASHBOARD ALONG WITH A LONG BEEPING SOUND. THE SOUND EVENTUALLY STOPS BUT THE LIGHTS STAY ON. VEHICLE IS TRYING TO RUN THROUGH DIAGNOSTICS UPON STARTING (VEHICLE IS STATIONARY BUT LIGHTS REMAIN ON WHILE DRIVING) WHEN THESE LIGHTS COME ON. THE BRAKES ON THE VEHICLE ARE FINE AND DO NOT NEED TO BE SERVICED PER MECHANIC AND VW. PERSONAL MECHANIC ALONG WITH AUTHORIZED VW SERVICE PULLED THE FOLLOWING CODES: 01130 ABS OPERATION NOT A PLAUSIBLE SIGNAL, 01317 CONTROL MODULE, 01285 CLUSTER, 01486 SYSTEM FUNCTION TEST FAILURE. VEHICLE MILEAGE IS APPROXIMATELY 63K. ABS MODULE FAILURE HAS BEEN A KNOWN ISSUE WITH THESE VEHICLES AND THERE ARE TBS'S AND TECHNICAL TIPS FOR TROUBLESHOOTING AS WELL AS A RECALL FOR 2009-2010 JETTA'S. PROPERLY MAINTAINED VEHICLES SHOULD NOT REQUIRE ABS MODULE REPLACEMENTS AT 63K MILES. WAS ALSO TOLD THAT BY AUTHORIZED VW SERVICE THAT THIS VEHICLE ALSO HAS A LEAKY VACUUM PUMP. TOTAL COST OF REPAIRS: $2,636 FOR REPLACEMENT OF ABS MODULE PLUS TAX AND $1,036 PLUS TAX FOR REPLACEMENT OF THE VACUUM PUMP. NEITHER OF THESE PARTS SHOULD NEED TO BE REPLACED ON THIS 2012 VW JETTA WITH 63K MILES. THIS IS ABSURD. THERE SHOULD BE A RECALL ON THESE PARTS BECAUSE, ESPECIALLY WITH THE ABS MODULE, THEY ARE CLEARLY DEFECTIVE. YOU WILL FIND MANY CONSUMER COMPLAINTS ABOUT THE ABS MODULE ON THE WEB FOR THIS VEHICLE.

WHILE IN MOTION BRAKES WERE ENGAGED TO SLOW VEHICLE DOWN. BRAKES "STUCK" AT TOP OF MOTION AND WOULD NOT DEPRESS. HAD TO PUMP AND AFTER PUTTING VEHICLE IN PARK AND THEN DRIVE AGAIN THEY WOULD ENGAGE. USED EMERGENCY BRAKE TO STOP ON WAY HOME. FAILURE HAPPENS EVERY 3 STOPS OR SO.

2012 VW JETTA WAGON THAT WAS PURCHASED NEW AND ALWAYS HOUSED IN A GARAGE UNTIL FEBRUARY 2020. WATER LEAKED INTO CAR INTERIOR CARPET AND SPARE TIRE WELL. NEVER RECEIVED ANY NOTIFICATION OF RECALL DUE TO SUNROOF LEAKING. REPAIR WAS $900 OUT OF MY POCKET

AS I WENT TO CHANGE GEARS INTO REVERSE I HEARD A VERY HARD THUMP, THEN INTO DRIVE AND THE THUMP GOT LOUDER AND THE WHOLE ENGINE SHIFTED FORWARD. NOW IT SOUNDS AS IF EVERYTHING ( MOTOR ) IS ABOUT TO FALL OUT THE VEHICLE .

WHEN THE WEATHER GETS COLD AROUND 35 DEGREES AND LOWER, THE WIPERS STOP WORKING. THEY ARE NOT STUCK TO WINDSHIELD. VERY DANGEROUS AND HAPPENS RANDOMLY ON IN THE WINTER.

MISCOMMUNICATION FROM COMPUTER TO ABS SYSTEM CAUSING THE ABS TO ENGAGE WHEN BRAKING NORMALLY DRIVING UP TO AN INTERSECTION CAUSING VEHICLE TO NOT STOP WHILE PRESSING THE BRAKE.

I WAS DRIVING THE CAR NORMALLY ON THE HIGHWAY AND I PUSHED THE CLUTCH IN AND IT WENT STRAIGHT THE FLOOR THIS IS A PROBLEM BECAUSE IT WAS THE SLAVE CYLINDER A KNOW FAILURE POINT. THIS IS DANGEROUS BECAUSE IO COULDN'T PUT THE CAR INTO GEAR AGAIN AND WAS IN NEUTRAL ON THE HIGHWAY. VOLKSWAGEN NEEDS TO FIX THIS ON THIS YEAR JETTAS.

KEY GETS STUCK IN IGNITION AND I CANNOT TURN OFF THE ENGINE.

TL* THE CONTACT OWNS A 2012 VOLKSWAGEN JETTA. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 19V615000 (ELECTRICAL SYSTEM, STEERING) HOWEVER, THE PART TO DO THE RECALL REPAIR WAS UNAVAILABLE. THE CONTACT CALLED TO VOLKSWAGEN OF OLYMPIA ( 2107 COOPER POINT RD SW, OLYMPIA, WA 98502; (360) 515-3349) WHERE IT WAS CONFIRMED THAT THE PART WAS NOT AVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER HAD NOT BEEN MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. PARTS DISTRIBUTION DISCONNECT.

KEY GETS STUCK IN IGNITION AND VEHICLE KEEPS RUNNING. TAKES SEVERAL MINUTES BEFORE THE KEY IS ABLE TO BE REMOVED WITH ADDITIONAL PRESSURE AND TAPPING ON THE KEY AND IGNITION. SEEMS TO BE A COMMON COMPLAINT AND A RECALL OR CAMPAIGN SHOULD BE ISSUED BY VW

KEY KEEPS GETTING STUCK IN THE IGNITION. IT IS UNABLE TO TURN OFF THE CAR.

JUST BOUGHT THIS VECHILE USED, WITH 136K MILES. ON INITIAL DRIVE, WHICH LASTED AROUND 30 MINUTES, EVERYTHING SEEMED FINE. NOW IT'S ALMOST LIKE ITS SLIPPING GEARS AND SLAMMING WHEN IT DOWN SHIFTS COMING TO A STOP. OBVIOUSLY CAME WITH NO WARRANTY, DIDN'T THINK I'D NEED TO PURCHASE THAT ON A CAR 8 YEARS OLD. BASIC ASSESSMENT, TRANSMISSION ISSUES WHILE IN MOTION AND COMING TO A STOP.

IGNITION LOCK CYLINDER STICKS WHEN TURNING OFF AND ON. THE STICKING CAUSED KEY TO BRAKE WHICH DAMAGED THE IGNITION AND THE TUMBLERS INSIDE.

TL* THE CONTACT OWNS A 2012 VOLKSWAGEN JETTA SPORTWAGEN. THE CONTACT STATED WHILE DRIVING 45 MPH, THERE WAS AN ABNORMAL NOISE COMING FROM REAR, WHICH CAUSED THE VEHICLE TO BE DIFFICULT TO STEER. THE CONTACT STATED NO WARNING LIGHT WAS ILLUMINATED. THE CONTACT STATED THAT THE REAR SPRINGS WERE REPLACED 4 TIMES OVER THE COURSE OF FIVE YEARS. THE VEHICLE WAS TAKEN TO LOCAL DEALER NYE VOLKSWAGEN OF ROME LOCATED AT 5865 ROME-TABERG RD ROME, NY 13440, WHERE IT WAS DIAGNOSED WITH REAR SPRINGS NEEDING TO BE REPLACED. THE VEHICLE HAD NOT BEEN REPAIRED AS OF YET. THE MANUFACTURER HAD BEEN INFORMED OF FAILURE. THE FAILURE MILEAGE WAS APPROXIMATELY 53,000.

UNABLE TO TURN KEY TO TURN OFF IGNITION. CAR IS IN THE VOLKSWAGEN SERVICE CENTER FOR THE THREE WEEKS FOR REPAIR.

I HAVE A RECALL FOR THE 37M2-MICRO SWITCH. I AM CONCERNED, THE VW DEALERSHIP DOES NOT HAVE ANY DAYS TO LET ME SCHEDULE AN APPOINTMENT. I NEED HELP PLEASE, I HOPE IT'S SAFE TO DRIVE.

THE KEY GETS STUCK IN THE IGNITION. THE CAR WON'T TURN OFF AND KEEPS RUNNING. I LOOKED IT UP AND FOUND SEVERAL VW JETTA'S WITH THE SAME PROBLEM. IT SHOULD BE RECALLED BY VW. IT IS A SAFETY CONCERN AND SEEMS TO BE COMMON. I ORDERED THE PART ON LINE AND WAS TOLD OF A NATIONAL SHORTAGE., THE CAR IS STUCK IN THE DRIVEWAY.

CAR RAN HOT FIRST TIME AIR CONDITIONING GOT HOT CAR WAS GOING ANY FASTER WITH SMOKE FROM ENGINE. NO INDICATOR AT ALL CAR WAS RUNNING HOT. DEALERSHIP STATED THE BLOCK MESS UP. ADJUSTER CAME STATED THEROMAST WHICH NOT COVER WARRANTY FOR MY CAR. WHY WAS I NEVER AWARE MY CAR HAD THESE ISSUES

THE KEY IS GETTING STUCK AND CAN NOT BE REMOVED. CAN NOT TURN VEHICLE ON OR OFF BECAUSE THE KEY WILL NOT TURN. THE VEHICLE WAS STATIONARY ON A CITY STREET. THE OTHER PROBLEM IS THAT THE AIRBAG LIGHT IS CONTINUALLY ON.

THE THROW OUT BEARING SUFFERED A CATASTROPHIC FAILURE AS I WAS GOING 80 MPH DOWN THE FREEWAY, TO REPLACE IT I DISCOVERED THAT THE SWAY BARS END LINKS WERE RUSTED SOLID AND THE BRAKES HAVE BEEN DONE 6 TIMES AND BROKEN EVERY TIME BUT THIS LAST TIME WITHIN A MONTH

OXYGEN SENSOR CODE COMES UP, THEN ALL LIGHTS COMING ON, WHEN VEHICLE IS IN MOTION. THIS CAR HAD A CARFAX SHEET STATING NO PROBLEM AND REPAIRS DONE BY MICHEAL AUTOMOTIVE IN FRESNO CA. NO RECALL EVER MENTIONED, NOW A YOUNG MANS FIRST CAR , NOTHING BUT PROBLEMS, ONLY PICKED UP BECAUSE CAR FAX STATED IT HAD NO PROBLEMS, NOW A SAFTY CONCERN.

GAS CAP PROBLEM WARING LIGHT ON DO TO GAS CAP AND GAS LEAKING FEUMS WHEN GAS TANK IS FULL CAN SMELL GAS WHILE DRIVING

TL* THE CONTACT'S SON OWNS A 2012 VOLKSWAGEN JETTA. THE CONTACT STATED THAT AT START-UP THE ABS WARNING LIGHT ILLUMINATED. THE VEHICLE WAS TAKEN TO ANCIRA VOLKSWAGEN IN SAN ANTONIO LOCATED AT 6125 BANDERA RD, SAN ANTONIO, TX 78238, TO BE DIAGNOSED. THE CONTACT'S SON WAS INFORMED THAT THE ABS CONTROL MODULE NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE CONTACT RELATED THE FAILURE TO NHTSA CAMPAIGN NUMBER: 16V913000 (SERVICE BRAKES, HYDRAULIC, ELECTRONIC STABILITY CONTROL) HOWEVER, THE VEHICLE MODEL YEAR WAS NOT INCLUDED. THE MANUFACTURER WAS INFORMED OF THE FAILURE AND A CASE WAS FILED. THE FAILURE MILEAGE WAS APPROXIMATELY 150,000.

THE IGNITION WON'T TURN OFF, CAN'T SHUT IT DOWN. I WAS ABLE TO TURNIT OFF BY APPLYING PRESSURE ON THE KEY AND TAPPING THE END OF THE KEY WITH PLIERS. I FOUND THIS SOLUTION ON THE INTERNET FROM OTHER JETTA OWNERS. VOLKSWAGEN KNOWS ABOUT THIS COMMON ISSUE AND REFUSES TO DO A RECALL ON THE IGNITION SWITCH WHICH COSTS HUNDREDS OF DOLLAR TO OWNERS. *TR

KEY IGNITION FAILURE. KEY GETS STUCK IN IGNITION WHEN TURNING OFF ENGINE. VEHICLE WONT TURN OFF AND KEY WONT COME OUT OF IGNITION. *TR

BROKEN LEFT FRONT & LEFT REAR COIL SPRINGS. I DON'T BELIEVE THIS WAS CREATED BY RUNNING OVER ANYTHING. SERVICE ASSOCIATE BLAMED IT ON RUST DUE TO SNOW, ICE, DEBRIS BUILD UP. HARD TO BELIEVE A COIL SPRING WILL RUST THROUGH IN 8YRS. IT APPEARS VW HAS HAD OTHER ISSUES WITH COIL SPRINGS ON VEHICLES. I CHECKED WITH AN INDEPENDENT MECHANIC & HE AGREED THEY WERE BROKEN. FRONT WHEELS ARE OUT OF ALIGNMENT & SQUEAL WHEN LIGHTLY PRESSING ON BRAKE. CAR CAN'T BE ALIGNED UNTIL REPAIR IS MADE. *TR

THE MICRO SWITCH HAD BEEN RECALLED DUE TO BEING ABLE TO TAKE THE KEY OUT WITHOUT IT BEING IN PARK. I HAVE TRIED TO MAKE 2 APPOINTMENTS TO GET FIXED AND THE DEALERSHIP KEEPS CANCELING THEM AND MOVING IT FARTHER AND FARTHER BACK. *TR

THE AIRBAG LIGHT WILL COME ON AND OFF INTERMITTENTLY WHILE DRIVING. AIRBAG SENSORS ARE MALFUNCTIONING. *TR

GLOW PLUG LIGHT COMES ON AND THE CAR LOOSES POWER GOING DOWN THE ROAD. DEALERSHIP HAS TOLD ME THAT IT IS CAUSED BY A FAULTY DPF ( COVERED UNDER WARRANTY) THAT IS NOT AVAILABLE AND RENDERS THE CAR UNSAFE TO DRIVE. I HAVE BEEN IN CONTACT WITH CUSTOMER CARE AND THE TELL ME NOTHING IS AVAILABLE. THE ORIGINAL DATE OF SERVICE WAS NOVEMBER 15, 2019. AS OF TODAY MAY 18, 2020 I HAVE NO PARTS AVAILABLE AND CAN NO LONGER SAFELY DRIVE MY CAR. *TR

WHEN SHIFTING INTO REVERSE YOU PUSH THE TRANSMISSION DOWN, LEFT AND UP ALMOST LIKE YOU ARE SHIFTING INTO 1ST (ONLY DIFFERENCE IS 1ST YOU DON'T PUSH DOWN). TODAY, AND MULTIPLE TIMES PREVIOUSLY IT SEEMS TO NOT IN REVERSE, BUT ALSO NOT IN 1ST (ALMOST LIKE IT'S BETWEEN TWO GEARS). THUS IT JUST GRINDS GEARS AND STOPS MOVING, IT DOES INITALLY MOVE BACK THEN STARTS GRINDING. I WAS IN THE IN THE MIDDLE OF PULLING THEN HAD TO THROW IT INTO NEUTRAL AND TRY AGAIN TO GET INTO REVERSE FOR A SECOND TIME.

AS I WAS DRIVING ON THE 78 WEST BOUND FREEWAY, IT SOUNDED LIKE A LOUD EXPLOSION. I PULLED OVER AND NOTICED MY SUNROOF HAD EXPLODED AND SHATTERED. IT JUST BLEW UP WITH NO EXPLANATION, NOTHING HIT IT.

I'M STILL CONTINUING TO HAVE PROBLEMS WITH THIS VAR 2012 JETTA VOLKSWAGEN. UP IN TILL RECENTLY IT WAS FIXED ON A RECALL NOTICE THAT DISPLAYED VEHICLE RIGHT ROLL EVEN IF PLACED IN PART AND IGNITION TURNED OFF !! UNFORTUNATELY IT HAPPENED TO MY SON DURING CHRISTMAS 2019. WHAT IF THERE WAS A BODY IN FROM THAT CAR. THIS CAR HAS BEEN A NIGHTMARE AND VOLKSWAGEN USA KNOWS IT. I TOOK IT IN AND WAS ADDRESSED OF NEW RECALL WHICH RELAYS THE SAME SAVAGENESS; IT WAS FIXED TILL WHEN ?? [XXX] THIS CAUSED ABOUT 1000-2000 DOLLARS IN DAMAGE AFTER WE HAD ALREADY FIXED THIS BUMPER WITH VOLKSWAGEN. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6). *TR

THE CAR HAS UNDER 70,000 MILES. THE CAR NEEDS A NEED VACUUM PUMP AND ABS MODULE!!!!!!! ABS MODULE IS $2,200 DOLLARS AT THE DEALERSHIP. HOW DOES THAT BRAKE SO SOON ON A CAR?

ONGOING ISSUE: IN COLD WEATHER, THE WIPER BLADES WILL NOT WORK. GENERALLY ANYTIME BELOW FREEZING TEMPERATURES. IN A FEW INSTANCES, IF I TURN THE WIPERS ON AND OFF, ON AND OFF, THEY WILL BEGIN TO WORK. BUT THAT IS QUITE INFREQUENT. IN THE WINTER MONTHS. THE BIGGEST PROBLEM WHILE DRIVING IS THE WET SALT WILL CLOUD THE WINDSHIELD AND NEED TO BE CLEANED. THE WIPER FLUID WILL SQUIRT OUT, AND STAY SPLASHED WHERE IT LANDED ON THE WINDSHIELD. THE WIPER BLADES WILL NOT ENGAGE. ONLY A CLICK-CLICK. I THEN NEED TO PULL OVER AND WASH THE MELTED SALT AND SQUEEGEE THE WIPER FLUID OFF OF THE WINDSHIELD AT THE GAS STATION. AND THEN PRAY THE WINDOW STAYS CLEAN FOR THE REMAINING PORTION OF MY DRIVE TO WORK. OR PULL OVER AGAIN AND CLEAN THE WINDSHIELD BY HAND. VW DEALER HAD QUOTED $400 TO "LOOK AT REPLACING THE MOTOR" BUT WOULD NOT GUARANTEE THAT WILL SOLVE THE ISSUE. I HAVE HAD THIS VEHICLE FOR ALMOST 4 YEARS AND THE PROBLEM HAS BEEN HERE SINCE I OWNED THE CAR. I HAVE NOT INVESTED ANY MONEY INTO A REPAIR, AS VW DEALER DOES NOT SEEM TO KNOW WHAT THE PROBLEM IS.

I WAS ON MY WAY TO WORK AT 3 AM I JUMPED ON THE FREEWAY AND MY VEHICLE LOST ACCELERATION AND STARTED SPUTTERING BACK AND FORTH I WAS ABLE TO PULL ASIDE TO GET AWAY FROM THE FREEWAY THE CAR THEN SPED UP ON ITS OWN I PUT MY FOOT ON THE PEDAL TO SEE IF I COULD SLOW IT DOWN IT THEN DROVE NORMAL ABOUT A BLOCK AWAY FROM THE FREEWAY BACK TOWARD MY HOME IT LOST POWER AGAIN WHILE DRIVING VERY SCARY I NOTICED AN EPC LIGHT GO ON AND OFF 2 TIMES WHILE DRIVING WHEN I FINALLY GOT IT HOME I TURNED THE CAR IN THE ON POSITION AND NOTICED THE EPC LIGHT STAYING ON THANK YOU FOR YOUR TIME

I NOTICED MY CAR HAS BEEN CUTTING OUT AND NOT HAVING POWER WHEN DRIVING DOWN A FREEWAY. ILL PUT THE PEDAL DOWN IT DIDNT MOVE. I NOTICED MY STEREO STARTED KIND OF FLASHING AS WELL. I FIGURED MAYBE IT WAS ELECTRICAL SO I STARTED LOOKING AROUND AND I OPENED UP MY TRUNK AND IT WAS 4 INCHES OF WATER WHERE MY SPARE TIRE IS. THEN I STARTED LOOKING AROUND WHERE MY PANORAMIC SUNROOF IS AND THERE'S A HUGE SPOTS OF WATER THAT'S WET. THEY DID NOT DISCLOSE THIS TO ME WHEN I PURCHASE THE CAR AND I ASKED THEM IF THERE WAS ANY PROBLEMS OF LEAKING. I THINK IT'S MESSING UP MY ELECTRICAL SYSTEM AND MY POWER. I FELT VERY UNSAFE WHEN I WASN'T ABLE TO ACCELERATE IN THE MIDDLE OF TRAFFIC.

TL* THE CONTACT OWNS A 2012 VOLKSWAGEN JETTA. THE CONTACT STATED THAT THE VEHICLE STALLED SEVERAL TIMES. THE CONTACT TOOK THE VEHICLE TO FIRST TEAM VOLKSWAGEN (6900 PETERS CREEK RD, ROANOKE, VA 24019) AT LEAST TWELVE TIMES TO HAVE THE FUEL SYSTEM REPAIRED IN ORDER TO COMPLY WITH THE EMISSIONS TEST. THE MANUFACTURER WAS NOTIFIED OF THE FAILURES. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE APPROXIMATE FAILURE MILEAGE WAS 161,316.

THE CVT TRANSMISSION IS IS A KNOWN ISSUE THAT NISSAN FIXED UP TO THE 2010 MODELS UP TO 120000 BUT CONTINUED TO MANUFACTURE THEM AND THE 2012 MODELS HAVE THE SAME ISSUE. I AM DISAPPOINTED IN THE LACK OF RECALL DUE TO THIS ISSUE BEING SO PREVALENT ON INTERNET.

I RECEIVED A RECALL NOTICE BACK IN SEPTEMBER 2019 FOR AN ISSUE INVOLVING THE PARKING BRAKE UN-STICKING AND HAVING THE POTENTIAL TO ROLL AWAY AND CRASH. I HAVE STILL NOT BEEN CONTACTED ABOUT A POTENTIAL REMEDY AND FEEL UNSAFE DRIVING MY CAR.

HEAD LIGHTS ARE ON WHEN TEMPERATURE IS COLD. IT HAPPENS EVERY TIME AND KILLING THE BATTERY. I BELIEVE THE ISSUE WITH LIGHT SWITCH BECAUSE WHEN I UNPLUG IT AT NIGHT FROM THE CAR AND RE-PLUG THE LIGHT SWITCH IN THE MORNING, IT ALL WORKS WITHOUT ANY ISSUE.

I JUST PURCHASED THIS VEHICLE IN FEBRUARY OF 2019. SINCE THEN THE VEHICLE TRANSMISSION SHIFTS VERY HARD WHEN SWITCHING INTO GEARS. I DROVE THIS CAR WHILE HAVING MY CHILDREN IN THE CAR WHEN THE CAR VERY VIOLENTLY SWITCHED IN AND OUT OF GEARS. IT WAS VERY SCARY! AS I CONTINUE TO DRIVE TO IMPATIENT YO GET OFF THE NEAREST EXIT I NOTICED THE CAR'S SPEED STARTING DECLINE EVEN WHEN FOOT IS ON THE THROTTLE. I PULLED OVER IMMEDIATELY. I WAS SO AFRAID TO DRIVE THIS VEHICLE I HAD THE CAR TOWED 100 MILES CLOSER TO HOME.

THE VEHICLE WAS STATIONARY ON AN INCLINE SUBURBAN CITY STREET. THE KEY WAS UNABLE TO BE REMOVED FROM THE IGNITION AFTER DRIVING AND PLACING GEAR IN THE PARK POSITION. I WAS ABLE TO REMOVE IT AFTER I PUT THE VEHICLE IN THE NEUTRAL GEAR POSITION. HOWEVER, THIS PRESENTED A HAZARD AND CAUSED AN ACCIDENT AS THE VEHICLE ROLLED BACKWARD AND SIDE SWIPED A STATIONARY VEHICLE. THIS HAS HAPPENED SEVERAL TIMES.

CAR DIES AT STOPS OR LOW SPEEDS.

THE KEY GETS STUCK IN THE IGNITION AND YOU CANNOT TURN THE VEHICLE OFF. HAPPENS ALL THE TIME AND ONLY MY SON CAN TURN IT OFF BY PUSHING THE KEY IN A CERTAIN AMOUNT AND TURNING THE KEY JUST RIGHT. HITTING IT WITH A HAMMER CAN WORK BUT AFRAID OF BREAKING THE KEY. I HAVE SEEN ONLINE THAT OTHERS HAVE THIS SAME ISSUE. WHEN I GET GAS I CAN'T EVEN TURN THE CAR OFF OR WHEN I GO INTO A STORE IF MY SON ISN'T WITH. MY HUSBAND CANNOT DO IT EITHER. ITS BEEN HAPPENING FOR ABOUT 2 YEARS.

WHILE DRIVING 45MPH, EPC AND ENGINE LIGHTS CAME ON AND CAR SUDDENLY DECELLERATED, CAUSING TRAFFIC BEHIND ME TO DRIVE OFF THE SIDE OF THE ROAD TO AVOID HITTING ME. FORTUNATELY IT WAS ON A CURVE WITH ENOUGH ROOM TO AVOID A MULTI CAR ACCIDENT. THEN MY CAR ACCELERATED TO NORMAL AND I PARKED IT AND SHUT IT OFF. WHEN I RESTARTED IT, IT QUIETLY LOST POWER AND STALLED IN REVERSE ONLY. A FEW HOURS LATER I STARTED IT AND THE WARNING LIGHTS WERE OFF AND THE CAR WAS TOWED TO A SHOP WHERE NO ERROR CODES WERE SHOWING IN ORDER FOR THEM TO FIX IT AND IT SEEMED TO BE OPERATING NORMAL. SO, I DRIVE IT HOME BUT THIS INTERMITTENTLY AND SUDDENLY REOCCURS. AND EACH TIME I AM TOLD THAT THERE ARE NO ERROR CODES SHOWING SO THERE IS NOTHING THEY CAN DO (OR LIKE I'M IMAGINING IT IN OTHER WORDS). IT SEEMS THAT AFTER THE CAR SITS, WHATEVER IS WINKY, RESETS BY ITSELF OR SOMETHING...UNTIL IT HAPPENS AGAIN. I AM ATTACHING A PIC OF THE EPC AND ENGINE LIGHT TO PROVE THIS HAPPENS, EVEN THOUGH THEY ARE OFF BY THE TIME IT GETS TO SERVICE. TOW TODAY TOOK 3 HOURS TO ARRIVE.

UNABLE TO TURN VEHICLE ENGINE OFF. IGNITION SWITCH IS STUCK IN THE RUN POSITION AND WILL NOT TURN TO OFF POSITION WITHOUT BREAKING KEY OFF IN THE IGNITION. DEALERSHIP STATED THAT IT IS A KNOWN PROBLEM BUT VEHICLE WAS OUT OF WARRANTY AND REPAIR COST OVER 700.00 WHICH MAY ONLY WORK FOR A YEAR OR 2. THEN WOULD START HAVING THE SAME ISSUE ONCE AGAIN.

MY AIRBAG LIGHT CAME ON A COUPLE MONTHS AGO. I DON'T HAVE THE MONEY TO FIX IT AND THE CLOSEST VW DEALERSHIP IS ABOUT 80MILES FROM HERE. I DON'T KNOW IF THIS COULD BE A RECALL DEFECT OR WAS IT SOMETHING THAT I DID. I DO HAVE A CHILD AND I DON'T WANT ANYTHING TO HAPPEN. I DON'T GO OUT OF TOWN AS IT IS DUE TO MY TIRES LOSING AIR AND THE AIRBAG LIGHT BEING ON.

TL* THE CONTACT OWNS A 2012 VOLKSWAGEN JETTA. THE CONTACT RECEIVED A RECALL NOTICE FOR NHTSA CAMPAIGN NUMBER: 19V615000(ELECTRICAL SYSTEM, STEERING). THE CONTACT HAD NOT NOTIFIED THE DEALER AND MANUFACTURER OF THE RECALL NOTICE. THE VEHICLE WAS NOT REPAIRED. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.

TL* THE CONTACT OWNS A 2012 VOLKSWAGEN JETTA. THE CONTACT RECEIVED A RECALL NOTICE FOR NHTSA CAMPAIGN NUMBER: 19V615000(ELECTRICAL SYSTEM). AFTER CONTACTING HERITAGE VOLKSWAGEN PARKVILLE (9215 HARFORD RD, PARKVILLE, MD), THE CONTACT WAS INFORMED THAT PARTS WERE NOT AVAILABLE. THE MANUFACTURER WAS NOT NOTIFIED. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.

KEY GETS STUCK IN IGNITION WHEN TURNING OFF THE ENGINE. YOU CANNOT EVEN SHUT OFF ENGINE BECAUSE KEY WON'T TURN TO THE OFF POSITION.

KEY GETS STUCK IN IGNITION WHEN TURNING OFF THE ENGINE. P

WHEN MOVING FROM STOP, TRANSMISSION TAKES A SECOND TO ENGAGE. THIS IS DANGEROUS BECAUSE WHEN TRYING TO TAKE A TURN FROM STOP, HESITATION COULD LEAD TO SERIOUS ACCIDENT. ENGAGE 1ST GEAR.

TL* THE CONTACT OWNS A 2012 VOLKSWAGEN JETTA. WHILE PARKING THE VEHICLE AND PLACING THE GEAR IN THE PARK POSITION, THE VEHICLE STARTED TO ROLL FORWARD DOWN A HILL. THE CONTACT HAD TO APPLY THE EMERGENCY BRAKE BEFORE THE VEHICLE ROLLED INTO A RIVER. THE VIN TOOL LOCATED A RECENT RECALL FOR NHTSA CAMPAIGN NUMBER: 19V615000 (STEERING, ELECTRICAL SYSTEM) THAT WAS ISSUED ON AUGUST 22, 2019. VILLAGE VOLKSWAGEN OF CHATTANOOGA (6001 INTERNATIONAL DR, CHATTANOOGA, TN 37421, (423) 855-4981) STATED THAT THEY DID NOT BELIEVE THE FAILURE WAS DUE TO THE RECALL. THE VEHICLE REMAINED PARKED AND WAS NOT REPAIRED. THE MANUFACTURER REFERRED THE CONTACT BACK TO THE DEALER TO SCHEDULE A RECALL REPAIR APPOINTMENT. THE CONTACT WAS INFORMED THAT FOLLOW-UP LETTERS WOULD BE MAILED AROUND OCTOBER 22, 2019. THE FAILURE MILEAGE WAS 120,000.

HEADLIGHTS ARE CONSTANTLY FAILING WHILE DRIVING. !ST TIME IN FEB 2019 BOTH LIGHTS FAILED AT THE SAME TIME WHILE DRIVING AT NIGHT ON THE HIGHWAY. REPLACED BOTH BULBS. SEPT 09, 2019 LEFT BULB FAILED WHILE DRIVING AT NIGHT ON THE HIGHWAY. AGAIN REPLACED BOTH BULBS. LEFT BULB FAILED AGAIN SEPT 12, 2019 WHILE DRIVING AT NIGHT ON THE HIGHWAY. RESEARCH SHOWS MANY OTHER VW JETTA OWNERS ARE HAVING THE SAME ISSUE.

TL* THE CONTACT OWNS A 2012 VOLKSWAGEN JETTA. WHILE THE VEHICLE WAS TURNED OFF AND PARKED WITH THE IGNITION KEY REMOVED FROM THE IGNITION SWITCH, THE VEHICLE WOULD ROLL AWAY. THE CONTACT INDICATED THAT THE EMERGENCY BRAKE NEEDED TO BE ACTIVATED EVERY TIME THE VEHICLE WAS PARKED TO PREVENT IT FROM ROLLING. THE VEHICLE WAS TAKEN TO HALLMARK VOLKSWAGEN AT COOL SPRING (620 BAKERS BRIDGE AVE, FRANKLIN, TN) WHERE IT WAS CONFIRMED THAT THE FAILURE WAS RELATED TO NHTSA CAMPAIGN NUMBER: 19V615000 (POWER TRAIN); HOWEVER, THE REMEDY WAS NOT AVAILABLE. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 96,000.

KEY WAS STUCK IN THE IGNITION AND COULD NOT BE REMOVED. COULD NOT TURN CAR OFF. CAR WAS STATIONARY AT TIME, BUT IN WORK PARKING LOT. COULD NOT TURN CAR OFF. NEEDED NEW KEY, NEW KEY CYLINDER, AND KEY CYLINDER HOUSING. HAD TO HAVE RENTAL CAR FOR NEARLY 2 WEEKS.

I AM MYSTERIOUSLY LOSING BREAK FLUID, YET THERE IS NOT A SINGLE LEAK IN THE CAR. IT HAS COME TO MY ATTENTION THAT I AM NOT THE ONLY ONE COMPLAINING ABOUT BREAK ISSUES AND HOW THEY SUDDENLY DO NOT WORK UP TO STANDARD. I HOWEVER HAVE ENOUGH KNOW HOW TO AT LEAST KNOW THAT THEY NEED FLUID. THE MINUTE I STARTED THE CAR AND PUT MY FOOT ON THE BREAK TO MOVE IT, THE BREAK PEDAL WENT TO THE FLOOR. IN LESS THAN A WEEK OF ME HAVING PUT FLUID IN, CHECKING THE BREAKS, AND HAVING THEM BLEED I NEEDED FLUID AGAIN. YET THERE IS NO LEAK PRESENT IN THE SYSTEM.

KEY DOESN'T COME OUT OF IGNITION WHEN TURNING THE ENGINE OFF

FUEL LINE LEAK. THIS LEAK IS NOT ONLY OCCURRING IN DIESEL BASED ENGINES. WHILE DRIVING THE CHECK ENGINE LIGHT APPEARED AS IT APPEARED THERE WAS OBVIOUS STRESS ON THE VEHICLE CAUSING THE CAR TO STALL & THE CAR STRUGGLED TO MAINTAIN MOMENTUM PRIOR TO THE STALL. SEEMED AS IF THE CAR WAS NOT SHIFTING CORRECTLY. TOOK THE VEHICLE TO BE CHECKED TO DISCOVER THERE IS A GAS LEAK DETECTED AFTER A PRESSURE TEST WAS PERFORMED. THE VEHICLE HAS 89K MILES ON IT.

TL* THE CONTACT OWNS A 2012 VOLKSWAGEN JETTA. UPON STARTING THE VEHICLE, THE BRAKE WARNING INDICATOR ILLUMINATED. AS THE CONTACT PROCEEDED TO DRIVE THE VEHICLE, SHE FELT THAT THE BRAKE PEDAL WAS "OFF ITS BASELINE". THE CONTACT STATED THAT THE VEHICLE EXPERIENCED THE SAME FAILURES LISTED IN NHTSA CAMPAIGN NUMBER: 16V913000 (SERVICE BRAKES, HYDRAULIC, ELECTRONIC STABILITY CONTROL); HOWEVER, THE RECALL PERTAINED TO VEHICLES MADE TWO YEARS PRIOR TO THE CONTACT'S VEHICLE. THE DEALER WAS NOT CONTACTED. THE MANUFACTURER WAS CONTACTED AND STATED THAT THEY COULD NOT OFFER FINANCIAL ASSISTANCE WITH THE REPAIRS. THE VEHICLE WAS NOT REPAIRED. THE FAILURE MILEAGE WAS APPROXIMATELY 117,000.

HEADLINER COMING LOOSE AND OBSTRUCTING DRIVERS VIEW

I RECENTLY BOUGHT THIS 2012 JETTA AND THE HORN DOES NOT WORK. IT DOES NOT SOUND WHEN YOU LOCK THE DOORS OR HIT THE PANIC BUTTON ON THE KEY PAD. THERE WAS A RECALL ON SOME MODELS FOR THE HORN, BUT MINE DOESN'T SEEM TO BE INCLUDED IN ON THAT RECALL.

CAR REAR ENDED A WHITE VAN AND WHEN CRASHED THE AIRBAGS DID NOT DEPLOY. CAR I QUESTION WAS DRIVING AROUND 30-40 MPH. AIRBAG LIGHT DID GO OFF BUT ACTUAL AIRBAGS DID NOT DEPLOY. CRASH HAPPENED ON A CITY STREET WHILE I

KEYS GET STUCK IN IGNITION AND I CANNOT TURN OFF THE ENGINE.

I HAVE A "2012 VW JETTA SE 2.5L AUTO PZEV" THAT AT AROUND 90,110 MILES EXPERIENCED A SHIFT LEVER FAILURE ON 07/17/2019 AT AROUND 4:50 PM CST. THE PHYSICAL LOCKING MECHANISM OF THE SHIFT LEVER FAILED, AND IT WAS POSSIBLE TO ACCIDENTALLY SHIFT INTO DIFFERENT SELECTIONS WHILE THE VEHICLE WAS MOVING. I LUCKILY DIDN'T SHIFT INTO REVERSE BY ACCIDENT, JUST THE SPORT MODE (THIS MODE PREVIOUSLY REQUIRED THE HOLDING DOWN OF THE SHIFT LEVER BUTTON). AFTER THE FAILURE OF THE LOCKING MECHANISM, THE ELECTRONIC CONTROLS ALSO NO LONGER PICK UP SHIFTING REQUESTS (EG. SHIFTING FROM "NEUTRAL" TO "DRIVE" USING THE LEVER WOULD STILL SHOW THE CAR AS IN NEUTRAL). HOWEVER, THE VEHICLE STILL DOES SHIFT USING A VERY SPECIFIC METHOD OF MOVING THE GEAR SHIFT LEVER ALL THE WAY TO THE "REVERSE" POSITION, AND THEN MOVING IT ALL THE WAY TO THE "SPORT" POSITION. WHEN THIS IS PERFORMED, I AM ABLE TO THEN SHIFT INTO "DRIVE" THEN "NEUTRAL, AND THEN EVENTUALLY "REVERSE". I AM NOT ABLE TO SHIFT INTO "PARK" AT ALL, AND I HAVE TO USE TO YELLOW SHIFT OVERRIDE TAB IN ORDER TO SHIFT INTO ANY OTHER GEARS (EG. "NEUTRAL" OR "DRIVE"). THE KEY IS ACTUALLY STUCK IN THE CAR AS A RESULT OF BEING UNABLE TO SHIFT INTO PARK, SO I'VE HAD IT SITTING OVERNIGHT WITH THE KEY IN THE VEHICLE AS WELL. FEEL FREE TO CONTACT ME IF PHOTOS OR VIDEOS ARE NEEDED. I CAN ALSO PROVIDE AND ELABORATE ON MORE INFORMATION IF NEEDED.

KEY KEEPS GETTING STUCK IN THE CARS IGNITION WHILE THE VEHICLE IS ON. CAN NOT TURN ALL WAY BACK TO SHUT IT OFF. IT HAS GOTTEN TO THE POINT WHERE I HAVE JUST NOT USE THE CAR, AFRAID WILL NOT BE ABLE TO TURN IT OFF.

THE MOTOR KICKS(JERKS) REALLY BAD. IT HAS BEEN HAPPENING FOR ABOUT TWO YEARS. I HAVE TAKEN IT TO A COUPLE SHOPS AND THE VOLKSWAGEN DEALER ONCE AND NO ONE HAS BEEN ABLE TO DETECT THE PROBLEM. I HAVE CHANGED MANY PARTS THINKING IT WOULD FIX IT AND STILL HAPPENS. AT THIS POINT IM FRUSTRATED AND DONT KNOW WHAT TO DO THE CAR ONLY HAS 84,146 MILES. IT DOES IT WHEN DRIVING DOWN A CITY STREET RANDOMLY AND IS VERY SCARY.

I'VE NOTICED THAT MY CHECK ENGINE LIGHT COMES ON AND OFF, IT'S THE MAP SENSOR. IT HAS BEEN REPLACED SEVERAL TIMES AND EVERYTHING HAS BEEN FULLY CLEANED, CHECK ENGINE LIGHT STILL COMES ON. MY CAR ALSO SEEMS TO GO INTO LIMP MODE WHILE DRIVING. I'LL MAKE A TURN, AND ALL OF A SUDDEN THE CAR WILL NOT WANT TO MOVE AT ALL, ILL SWITCH IT TO TRIPTRONIC AND IT DOESN'T WANT TO DOWN SHIFT OR UP SHIFT. I HAVE TO PULL OVER ON THE SIDE OF THE ROAD. TURN THE CAR OFF THEN BACK ON. THIS HAS BEEN AN ON GOING PROBLEM WITH BOTH OF THESE THING FOR THE LAST SEVERAL MONTHS. I'VE ALSO NOTICED THAT THIS IS A COMMON PROBLEM WITH JETTAS MY YEAR. IT'S EXTREMELY DANGEROUS. I CAN BE IN THE CITY ON A HIGHWAY, ANYWHERES AND IT'LL RANDOMLY NOT WANT TO GO ANYWHERES, THE RPMS WILL GO COMPLETELY UP AND STILL NOT MOVE. I KNOW FROM OTHER, THAT THERE IS AN UPDATE FOR THE ECU COMPUTER ON THE CAR, FOR THE MAP SENSOR AND TO I GUESS HE'LL WITH THE LIMP MODE ISSUE. I ALSO KNOW THAT WHEN I HARD BRAKE, IT'LL GO INTO LIMP MODE. IT'S EXTREMELY SCARY.

OUT OF NOWHERE THE EPC LIGHT AND MIL LIGHTS CAME ON THE CAR LOST POWER AND THE ENGINE WAS RUMBLING. VERY SCARY WHILE DRIVING ON THE HIGHWAY. TOOK IT TO THE DEALER. IGNITION COIL AND SPARK PLUG WIRES HAS TO BE REPLACED. COST ME OVER $900. A DAY LATER, I SEE THAT THIS SAME PROBLEM WAS A RECALL ON JETTAS IN THE PAST. I AM OUT OF POCKET $900 AND WAS NEARLY REAR-ENDED ON THE HIGHWAY BECAUSE OF THIS. WHY HASN'T VW CORRECTED THIS PROBLEM? I WANT TO BE REIMBURSED SINCE THIS IS A PROBLEM THAT HAS EXISTED IN JETTAS FOR YEAR!

ABS CONTROL UNIT FAILURE

TL* THE CONTACT OWNS A 2012 VOLKSWAGEN JETTA. WHILE DRIVING APPROXIMATELY 30 MPH, THE FRONT DRIVER'S DOOR OPENED INDEPENDENTLY. THE CONTACT MENTIONED THAT THE LATCH FAILED AND THE DOOR COULD NOT BE CLOSED. THE VEHICLE WAS TAKEN TO DORSCHEL VOLKSWAGEN (3817 W HENRIETTA RD, ROCHESTER, NY 14623, (800) 768-6026) WHERE IT WAS DIAGNOSED THAT THE DOOR LATCH NEEDED TO BE REPLACED. IN ORDER FOR THE DOOR LATCH TO BE REPLACED, THE DOOR PANEL NEEDED TO BE DETACHED. THE VEHICLE WAS REPAIRED; HOWEVER, TWO YEARS LATER, THE FRONT PASSENGER DOOR FAILED TO CLOSE. THE VEHICLE WAS TAKEN BACK TO THE SAME DEALER WHERE THE SAME DIAGNOSIS WAS PROVIDED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURES. THE APPROXIMATE FAILURE MILEAGE WAS 107,000.

DELAYED AIR CONDITIONING; IT TAKES 5-10 MINUTES FOR AC TO BLOW HOT AIR. I CHECKED ON FORUMS & YOUTUBE AND SO MANY OTHER OWNERS COMPLAIN ABOUT THE SAME ISSUE FOR JETTA, GOLF, AND GTI. THE SUSPENSION MAKES SQUEAKING NOISE GOING OVER A BUMP ONLY WHEN THE WEATHER IS FREEZING COLD. AGAIN, MANY OWNERS COMPLAIN ABOUT THE SAME ISSUE AND EVEN HAVE VIDEOS ON YOUTUBE.

KEY GETS STUCK IN IGNITION WHEN TURNING OFF THE ENGINE. THE KEY WILL NOT TURN BACK- IT IS JUST STUCK ON

KEY GETS STUCK IN THE ON POSITION. HAVE TO WIGGLE STEERING WHEEL AND KEY TO TURN OFF

I WAS INJURED IN A CAR ACCIDENT IN MY 2012 VW JETTA WHERE THE AIRBAGS SHOULD HAVE BEEN DEPLOYED BUT WERE NOT. PEOPLE INCLUDING POLICE AND INSURANCE COMPANIES WERE SURPRISED MY AIR BAGS DID NOT FUNCTION. LOOKING FURTHER INTO THE INCIDENT I FOUND OUT VIA INTERNET THAT THERE WAS A RECALL IN 2016 FOR THIS PROBLEM. HOWEVER, I WAS NEVER NOTIFIED (OF THE RECALL OR PROBLEM) AS THE OWNER OF THIS VEHICLE WHO PURCHASED THIS NEW FROM A VW DEALER. THIS OCCURRED ON THE FREEWAY WHEN MY CAR WAS COMING TO A COMPLETE STOP FOR BACKED UP TRAFFIC GOING UNDER 10MPH. I WAS REAR ENDED BY A VEHICLE GOING AT LEAST 35 MPH - PROPELLING ME INTO THE CAR SEVERAL FEET IN FRONT OF ME CAUSING A 5 OR 6 CAR PILE UP.

MY HUSBAND AND I WERE DRIVING EAST BOUND ON C470, IN ENGLEWOOD COLORADO, TRAVELING AT HIGHWAY SPEED BETWEEN 60-65 MPH WHEN AN EXTREMELY LOUD EXPLOSION OCCURRED. WE INITIALLY THOUGHT WE WERE BEING SHOT AT OR SOMETHING FELL OUT OF THE SKY. THERE WAS BROKEN GLASS EVERYWHERE, IN OUR HAIR AND EVEN MOUTHS. THANKFULLY, MY HUSBAND MAINTAINED CONTROL OF THE VEHICLE AND EXITED THE HIGHWAY AND INTO A PARKING LOT. UPON CLOSE INSPECTION, IT APPEARED THAT OUR RETRACTABLE SUNROOF (THAT WAS CLOSED) IMPLODED FROM THE INSIDE OUT.

THE ENGINE SHUT OFF WHILE TRAVELING AT 65MPH ON THE HIGHWAY. THE HIGH PRESSURE FUEL PUMP FAILED, CAUSING THE SHUTDOWN. VOLKSWAGEN OF AMERICA HAD ALREADY ISSUED AN EXTENSION ON THE WARRANTY FOR THE HIGH PRESSURE FUEL PUMP, BUT I'M BEYOND THE MILEAGE OF THE EXTENSION. I WAS FORTUNATE TO BE IN A RURAL AREA WITHOUT A LOT OF TRAFFIC, BUT THIS COULD HAVE BEEN A MAJOR ACCIDENT IF I HAD BEEN IN TRAFFIC OR EVEN JUST IN THE LEFT LANE.

I AM UNABLE TO TURN OFF THE ENGINE WHEN I STOP. THE KEYS ARE STUCK IN THE ENIGEN AND THE CAR NOT TURN OFF. REALLY HEART BREAKING BECAUSE I LIKE VOLKSWAGEN BUT I THINK THIS WILL BE MY LAST.

THE SUNROOF LEAKS ON THE PASSENGER'S SIDE WHEN IT RAINS, CAUSING THE CAR TO HAVE FLOODING ON THE PASSENGER'S SIDE FRONT SEAT AND BACK.

KEY GETS STUCK IN IGNITION WHEN TURNING OFF THE ENGINE.

HIGH PRESSURE FUEL PUMP FAILURE AT 104K MILES ON 2012 VW JETTA TDI A FUEL LINE WAS LEAKING, WHICH AS STATED BY THE SERVICE MANAGER AT SERRA VW, APPEARED TO BE A MANUFACTURER DEFECT. THE ENGINE COVER WAS RUBBING THE FUEL LINE (GROMMET POSSIBLY) CAUSING A LEAK. THE FUEL PRESUMABLY LEAKS ONTO THE SERPENTINE BELT WEAKENING IT, AND CAUSING IT TO FAIL AND SHRED TO PIECES. FUEL LINE WAS REPLACED, AS WELL AS THE SERPENTINE BELT. CAR WAS TESTED AND WOULD NOT CRANK STILL. SERVICE TECHNICIAN THOUGHT IT COULD BE THE BATTERY, THOUGH IT HAD BEEN REPLACED ROUGHLY A YEAR AND A HALF AGO. STILL, THEY DISCHARGED THE BATTERY, CHARGED THE BATTERY, AND TESTED THE CAR, AND IT STILL WOULD NOT CRANK. AT THIS POINT IT WAS THOUGHT THE FUEL FILTER MAY BE AN ISSUE. FUEL FILTER WAS REPLACED, THE CAR TESTED AGAIN, AND AGAIN IT WOULD NOT CRANK. THAT IS WHEN THE HIGH PRESSURE FUEL PUMP WAS GOING TO BE REPLACED. SERRA VW PLACED A WARRANTY CLAIM, WHICH WAS DECLINED, WITH THE BLAME PLACED ON THE LEAK IN THE FUEL LINE.THE FUEL PUMP IS COVERED UNDER THE EXTENDED EMISSIONS SYSTEM WARRANTY AS A RESULT OF THE EMISSIONS RECALL DUE TO UNETHICAL MODIFICATIONS OF THE COMPANY. I OPENED A CUSTOMER SERVICE CASE, TO INVESTIGATE. THEY FOUND NO REASON WHY THE HPFP WARRANTY WOULD BE DECLINED. THEY RELIED ON THE WORD OF THE SERVICE MANAGER, THAT STATED A MANUFACTURER DEFECT CAUSING THE FUEL LINE TO LEAK WAS THE CAUSE FOR THE FUEL PUMP FAILURE. AT NO POINT WAS THERE EVER ANY INDICATION OF STALLS, LACK OF POWER, OR REDUCED POWER OR 'MISSING' WHEN THE SERPENTINE BELT FAILED, INDICATING NO ISSUES WITH THE HPFP PRIOR TO ARRIVING AT THE DEALERSHIP FOR SERVICE

ABOUT A YEAR AGO BOTH REAR SPRINGS WERE BROKE AND THE DEALERSHIP REPLACED THEM. ABOUT A MONTH AGO BOTH FRONT SPRINGS WERE BROKE AND THE DEALERSHIP REPLACED THEM. ALL THE REPLACEMENTS WERE DONE AT MY COST. I NOW HAVE A REAR RIGHT SPRING THAT HAS BROKE AND WILL NOW HAVE TO HAVE IT REPLACED. IN MY OVER 50 YEARS OF DRIVING DIFFERENT MODEL CARS AND TRUCK, I HAVE NEVER HAD SPRING FAILURES SUCH AS THIS. I HAVEN'T HIT ANY MAJOR POT HOLES THAT WOULD CAUSE THIS TYPE OF DAMAGE. THIS MUST BE DEFECTIVE SPRINGS. THE LAST TIME I WAS AT THE DEALERSHIP HAVING THE FRONT SPRINGS REPLACED THEY SAID THIS IS COMMON. IT SHOULD NOT BE COMMON.

KEY GETS STUCK IN IGNITION WHEN TURNING OFF ENGINE.

THE AIR BAG SENSOR CAME ON DASH AND ALSO STATES AIR BAG OFF FOR PASSENGER SIDE OF CAR.

THE CAR STALLS WHEN IDLING FOR EXAMPLE AT RED LIGHTS, DRIVE THROUGH, STOP SIGNS WITH NO EXPLANATION. THE CAR STALLS AND THEN IT'LL START BACK UP NO PROBLEM LIKE NOTHING HAPPENED, IT GIVES NO LIGHTS OR CODES MAKING THE PROBLEM UNDETECTABLE I HAVE TAKEN IT TO MULTIPLE MECHANICS WHO ARE UNABLE TO FIND THE PROBLEM DUE TO IT NOT THROWING CODES WHEN IT HAPPENS.

AFTER PARKING VEHICLE, KEY GETS STUCK IN IGNITION AND CAN'T TURN VEHICLE OFF. ON A DIFFERENT OCCASION, I HAD MY VEHICLE PARKED AND THE KEY WOULDN'T TURN IN THE IGNITION WHEN TRYING TO TURN THE KEY TO START THE CAR.

WHEN IT IS COLD OUTSIDE AND THE TEMPERATURE GOES BELOW 20 DEGREES THE WINDSHIELD WIPERS STOP WORKING. WHEN THE TEMPERATURE WARMS UP THE WIPERS START WORKING AGAIN. THIS IS VERY DANGEROUS WHEN IT IS RAINING OR SNOWING AN I AM UNABLE TO CLEAR THE WINDSHIELD!

WHEN I BOUGHT MY 2012 VOLKSWAGEN JETTA, I COMPLAINED ABOUT MY CRUISE CONTROL NOT WORKING AND IF I PLUG TWO CHARGERS UP IT BLOW OUT AND I HAVE TO REPLACE THE A FEW

THE HORN WHICH IS ATTACHED TO AUTO SECURITY SYSTEM STOPPED WORKING INITIALLY WHEN COMING IN CONTACT WITH HEAVY SNOW FALL AFTER MOVING TO INDIANA FROM FLORIDA AFTER THE SUMMER WEATHER ARRIVED IT WORKED FOR A SHORT TIME ASS SOON AS THE WEATHER AND RAINFALL CHANGED THE HORN NO LONGER WORKED, THE WATER DISPENSER/WASHER FOR THE WIPERS STOPPED WORKING WILL NO LONGER DISPENSE ANYTHING. MY VEHICLE WAS IN USE WHEN THE ISSUES WERE NOTICED, IT IS DRIVEN DAILY AND WITHIN A SHORT AMOUNT OF TIME IT BECAME NOTICEABLE THAT THE WEATHER WAS CAUSING POSSIBLE A SHORTAGE SO THAT THE HORN OR WATER DISPENSER REFUSED TO COOPERATE

JETTA WOULDN'T START, CALLED DEALERSHIP AND THEY SAID GET IT TOWED IN, WE HAVE 12 OTHER JUST LIKE IT, ZERO DEGREE'S OUTSIDE, THEY TOLD ME ABOUT THE INNER COOLER TECHNICAL BULLETIN AND THEY'D TAKE OF IT, THEY SAID THEY WOULD DEFROST IT AND LOOK INSIDE THE TURBO, THEY NEVER DID LOOK INSIDE THE TURBO THEY UNHOOKED ONE TUBE AND YEAS MOISTURE LIQUID CAME OUT THEY SAID NOT ENOUGH, THAT'S NOT WHAT THEY TOLD ME THEY WERE GONNA DO, ITS NOT A COINCIDENCE THAT 12 OTHER CARS ARE HAVING THE SAME PROBLEM, THEY DIDN'T TAKE CARE OF IT AND MADE ME PAY FOR A NEW STARTER, TOTALLY UNACCEPTABLE THE 12+ OTHER CARS HAVING THE SAME PROBLEM. $84 TOWING AND $480 FOR STARTER, THEY NEED TO RECALL THE TURBO'S CAUSING THE PROBLEMS. UNACCEPTABLE

MAP SENSOR - REPEATING FAILURE THE MANIFOLD ABSOLUTE PRESSURE (MAP) SENSOR FAILURE CAUSES EXPONENTIAL SAFETY ISSUES WHILE DRIVING ON HIGHWAYS AND/OR HIGHER SPEEDS THAT CAN RESULT IN DEATH. AFTER REPEATED REPLACEMENT AND REPAIRS, CONTINUOUS FAILURE OCCURS. STALLING, POWER AND STEERING ISSUES OCCUR AT HIGH SPEEDS AND/OR ON HIGHWAYS, PUTTING DRIVER AT RISK FOR A FATAL COLLISION. PERSONALLY, I HAVE HAD THE SENSOR REPLACED MULTIPLE TIMES, INCLUDING HOSES AND PUMPS ON THREE DIFFERENT OCCASIONS. SOON THEREAFTER, MAP SENSOR FAILS AND HAS CAUSED ME TO CREATE ALMOST A DOZEN COLLISIONS AT HIGH SPEEDS, PARTICULARLY ON HIGHWAYS.

VEHICLE STALLED OUT WHILE DRIVER AT HIGHWAY SPEEDS DUE TO INTERCOOLER FREEZING, ON SECOND OCCASION VEHICLE WAS UNABLE TO START DUE TO ENGINE HYDROLOCKING FROM FROZEN INTERCOOLER THAWING OUT. VW HAS RELEASED A BULLETIN FOR THIS ISSUE BUT WILL NOT STAND BY WARRANTY ON SAID COMPONENT.

HAVING DIFFICULTY WITH MY VW JETTA SPORTWAGEN 2012 WITH ITS HIGH PRESSURE FUEL PUMP HAVING CONTAMINATED THE FUEL SYSTEM IN THE CAR WITH METAL SHARDS CAPTURED ON THE FUEL METERING VALVE. ENTIRE FUEL SYSTEM NEEDS REPLACEMENT. THE CAR IS A CERTFIFIED PRE-OWNED AND ONLY 11 MONTHS INTO A 2-YEAR BUMPER-TO-BUMPER WARRANTY. THE DEALERSHIP, REGIONAL CASE DISPUTE MANAGER, AND TECHNICAL DISPUTE INQUIRY HAVE ALL COME BACK AND REPORTED THAT IT IS AN EXTERNALLY CREATED ISSUE FROM THE DIESEL FUEL I PUT INTO THE TANK. HOWEVER, THIS IS A WELL-DOCUMENTED ONGOING ISSUE WITH VW DIESEL ENGINES WITH THEIR HIGH PRESSURE FUEL PUMPS DATING BACK TO 2009. THE FUEL I PUT INTO THE CAR WAS TESTED AND CAME BACK ENTIRELY FINE. AND BY VIRTUE OF THE METAL SHARDS BEING FOUND ON THE FUEL METERING VALVE THAT IS WHOLLY INDICATIVE OF THE CONTAMINATION BEING CAUSE AFTER THE FUEL HAS GONE THROUGH THE HIGH PRESSURE FUEL PUMP, TO THE ENGINE, AND THE EXCESS IS RETURNING BACK TO THE FUEL TANK VIA THE FUEL METERING VALVE. I WAS TOLD THAT THE METAL SHARDS WERE ONLY FOUND ON THE MESH PIECE/FILTER ON THE FUEL METERING VALVE NOT ON THE FUEL TANK FILTER ITSELF (WHICH YOU WOULD THINK THERE WOULD BE METAL SHARDS ON THE FUEL TANK FILTER IF THE DIESEL THAT I PUT INTO THE CAR WAS THE ORIGINAL ISSUE). THE CAR HAS NO ACCELERATION AFTER APPROXIMATELY 40 MPH, AND FURTHER DRIVING OF IT WILL JUST FURTHER COMPROMISE THE FUEL SYSTEM. THE PROBLEM OCCURS VERY SUDDENLY WITHOUT WARNING, AS IT DID IN MY CASE, WHICH DOESN'T ALLOW FOR CORRECTING BEFORE IT'S MUCH TOO LATE. I'M FACING AN ESTIMATED $5500 REPAIR BUT THAT IS ON THE LOW SIDE OF WHAT HAS BEEN REPORTED BY OTHERS THAT HAVE FACED THE SAME SITUATION. MY CAR IS UNDER WARRANTY, THIS HAS BEEN AN ONGOING ISSUE SINCE 2009 WITH VW DIESEL HIGH FUEL PUMPS, I BELIEVE THEY SHOULD FIX UNDER THE WARRANTY AS THEY KNOW THIS IS AN INTERNAL EQUIPMENT/PARTS FAILURE.

BRAKES INOP. MAKING HISSING SOUND ABOVE THE BRAKE PEDAL. SOUNDS LIKE PRESSURE IS BEING RELEASED FROM A HOSE. ALMOST IMPOSSIBLE TO APPLY PRESSURE TO THE BRAKE PEDAL. WHEN IN MOTION I'VE HAD TO USE THE EMERGENCY BRAKE TO COME TO A STOP.

FRONT DRIVER SIDE DOOR WILL INTERMITTENTLY FAIL TO LOCK AND/OR UNLOCK WITH KEY FOB OR LOCK/UNLOCK BUTTONS IN THE CABIN (BEGAN APPROX 6/20/2018 AT APPROX 43,000 MILES). MUST USE THE KEY IN EXTERIOR KEY HOLE TO MANUALLY LOCK OR UNLOCK, BUT WHILE KEY IS IN THE IGNITION IT IS IMPOSSIBLE TO LOCK THE DOOR MANUALLY AS THERE IS NO MANUAL LOCK SWITCH ONLY POWER LOCK SWITCH. EVERY TIME ANY DOOR IS UNLOCKED AND THE DRIVER GOES FROM 0MPH PAST ABOUT 10MPH THE CAR AUTOMATICALLY TRIES TO LOCK BUT FAILS. THIS IS A SAFETY HAZARD FORM CARJACKING, AS THERE IS NO WAY TO MANUALLY LOCK THE DOORS FROM INSIDE THE CABIN. AT APPROX 46,400 MILES (11/8/2018) THE FRONT PASSENGER DOOR EXPERIENCED SIMILAR ISSUES. IT WILL INTERMITTENTLY FAIL TO LOCK WITH KEY FOB OR LOCK/UNLOCK BUTTONS IN THE CABIN, AND THE CAR WILL ATTEMPT TO AUTOLOCK THE DOOR AFTER 10MPH. THE ONLY WAY TO LOCK THE DOOR MANUALLY IS TO OPEN TO DOOR AND USE THE EMERGENCY LOCK SWITCH INSIDE THE DOOR JAM. THIS TOO IS A SAFETY HAZARD AS THERE IS NO WAY TO LOCK MANUALLY FROM INSIDE THE VEHICLE. AN OBD SCAN SHOWS BOTH DRIVER AND PASSENGER DOOR LOCK FAILURES. SOMETIMES THE LOCKS WILL GO WEEKS OF TIME FULLY FUNCTIONAL, BUT ONE OR THE OTHER WILL EVENTUALLY START FAILING AGAIN. THIS IS LIKELY DUE TO A BAD LOCK ACTUATOR, EITHER A DEAD SPOT IN THE ACTUATOR'S MOTOR OR POOR SOLDERING OR CONNECTION DUE TO POOR DESIGN/MANUFACTURING. SOMETIMES THE DRIVER CAN HEAR THE ACTUATOR STRUGGLING SOUNDING LIKE A SQUEAL FROM THE ACTUATOR'S LOCATION.

WINDSHIELD WIPERS WILL NOT TURN ON WHEN TEMPERATURES REACH BELOW 30 DEGREES. HAPPENS AT INITIAL START UP. A REAL SAFETY ISSUE. WHEN TEMPERATURES ARE ABOVE 30 DEGREES THIS DOESN'T HAPPEN.

THE STEERING WHEEL OFTEN LOCKS AND THE KEY GETS STUCK IN THE IGNITION. SOMETIMES I HAVE TO DRIVE AROUND A BIT AND TRY PARKING AND TAKING THE KEY OUT AGAIN. OFTEN THE WHEELS HAVE TO BE STRAIGHT TO EASE THE PROCESS.

TL* THE CONTACT OWNS A 2012 VOLKSWAGEN JETTA. WHILE THE VEHICLE WAS STATIONARY AND WHILE DRIVING VARIOUS SPEEDS, THE HORN BECAME INOPERATIVE IN COLD CLIMATES. IN ADDITION, THE WINDSHIELD WIPERS FAILED. FURTHERMORE, THE IGNITION KEY BECAME STUCK IN THE IGNITION ON SEVERAL OCCASIONS. AN INDEPENDENT REPAIRED THE IGNITION. A DEALER WAS NOT MADE AWARE OF THE FAILURES. THE MANUFACTURER WAS MADE AWARE OF THE IGNITION FAILURE. THE FAILURE MILEAGE WAS APPROXIMATELY 65,000.

DOOR LATCH FAILED MID-DRIVE AND MY DOOR FLEW WIDE OPEN MID-TURN. MAJOR SAFETY ISSUE. IF THIS WAS AN ISOLATED INCIDENT, I WOULDN'T BOTHER POSTING THIS. BUT IF YOU USE A QUICK GOOGLE SEARCH, THIS IS AN ISSUE VOLKSWAGEN WIDE. NOT ISOLATED TO THE JETTAS, NOT EVEN LIMITED TO MK6S.

KEY GETS STUCK IN THE IGNITION WHEN TURNING OFF THE ENGINE.

TL* THE CONTACT OWNS A 2012 VOLKSWAGEN JETTA. THE CONTACT STATED THAT THE VEHICLE RODE ROUGHLY AND HESITATED TO THE POINT THAT IT COULD NOT BE DRIVEN. VOLKSWAGEN OF MARIETTA (1860 COBB PKWY SE, MARIETTA, GA 30060, (770) 955-6565) PREVIOUSLY DIAGNOSED THAT THE DIESEL PARTICULATE AIR FILTER FAILED AND STATED THAT THE PART NEEDED TO BE REPLACED AGAIN. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 81,300.

WHILE DRIVING MY CAR ON NORMAL DRIVING CONDITIONS, NO RAIN, DAYLIGHT HOURS, WHEN COMING UP ON A STOP SIGN I PUSHED THE BRAKE PEDAL AND IT WOULDN'T PUSH, THE BREAKS DIDN'T WORK, I PUMPED THEM AND STILL THE PEDAL WOULDN'T MOVE, ON THE FOURTH OF FIFTH PUMP FINALLY THE PEDAL WOULD COMPRESS. THIS HAS HAPPENED APPROX 6-8 TIMES OVER THE LAST 4 YEARS BUT YESTERDAY IT WAS A SERIOUS ISSUE. I COULDNT GET MY BRAKES TO REACT AND REAR ENDED THE CAR IN FRONT OF ME , AND THE VALUE OF MY JETTA IS NOW LIKELY A TOTAL LOSS. I HAVE PERIODICALLY LOOKED FOR RECALLS ON THIS ISSUE AND HAVE FOUND ONLY SIMILIAR COMPLAINTS.

VEHICLE STALLS RANDOMLY WHILE IDLING AND HAS HAPPENED TWICE WILL DRIVING AT LOW SPEEDS, WHICH CAUSES LOSS OF POWER STEERING. THE CAR ALSO DRIVES ROUGH BEFORE, AND THE STALLING HAPPENS SOMETIMES 3-4 TIMES A DAY AND OTHER TIMES NOT AT ALL.

KEY GOT STUCK INSIDE IGNITION. I COULDNT TURN CAR OFF FOR OVER 10 MINUTES. IT HAS OCCURED SEVERAL TIMES IN LAST MONTH JUST GETTING WORSE NOW.

THIS VEHICLE CAME FROM THE MANUFACTURER WITH DUNLOP SP SPORT 01 A TIRES (225/40R18) (AUGUST 2012 PURCHASE). WITHIN NINE MONTHS (8800 MILES) TWO TIRES DEVELOPED SIDEWALL BUBBLES. AFTER CONTACTING DUNLOP, THEY REPLACED TWO TIRES ST NO CHARGE. AT THAT TIME, THE GOODYEAR/DUNLOP RETAIL STORE SLOWED ME TO PURCHASE A TIRE WARRANTY ON ALL FOUR TIRES. OVER THE PAST SIX YEARS AND 80,000 MILES, I HAVE REPLACED FOURTEEN (14) OF THESE TIRES UNDER THE WARRANTY AND HAVE HAD TO PURCHASE A WARRANTY WITH EACH REPLACEMENT TIRE. THESE TIRES ARE THE ONLY TIRES I HAVE EVER OWNED IN ALMOST 40 YRS OF DRIVING THAT HAVE DEVELOPED SIDEWALK BUBBLES. I HAVE OTHER TIRES FROM A DIFFERENT MANUFACTURER WITH THE SAME SIZE TIRE ON A DIFFERENT VEHICLE AND THEY HAVE NOT DEVELOPED ANY SIDEWALL BUBBLES. THESE TIRES ARE A SAFETY HAZARD AND SHOULD BE RECALLED AND REPLACED BY GOODYEAR/DUNLOP. THE FIRST BUBBLE WAS 6/14/13 AND THE LATEST BUBBLE WAS 9/8/18.

LEAK IN THE FUEL SYSTEM.

KEY GETS STUCK IN IGNITION WHEN TURNING OFF THE ENGINE.

THE VEHICLE IS STATIONARY AND IN PARK. THE KEY WILL NOT TURN IN THE IGNITION, EVEN TO START THE CAR. WHEN THE CAR CAN BE STARTED, AND IS RUNNING AND PLACED IN PARK, THE KEY WILL NOT COME OUT OF THE IGNITION AND THE CAR IS DIFFICULT TO TURN OFF. THE KEY IS OFTEN LOCKED IN THE IGNITION WITH NO WAY OF REMOVING IT.

TL* THE CONTACT OWNS A 2012 VOLKSWAGEN JETTA. THE CONTACT STATED THAT THE ENGINE SEIZED FREQUENTLY WHILE DRIVING AND THERE WERE METAL FRAGMENTS STUCK IN THE ENGINE AND TRANSMISSION. IN ADDITION, THE ENGINE CONTROL MODULE AND BATTERY INDICATORS ILLUMINATED. THE VEHICLE WAS TAKEN TO MCKINNEY VOLKSWAGEN (855-402-5098, 3600 S CENTRAL EXPY, MCKINNEY, TX 75070), BUT WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS 90,000.

TL* THE CONTACT OWNS A 2012 VOLKSWAGEN JETTA. THE CONTACT STATED THAT THE REAR DRIVER AND FRONT PASSENGER DOORS DID NOT LOCK WHEN THE ALARM WAS ACTIVATED. THERE WERE NO WARNING INDICATORS ILLUMINATED. THE FAILURE RECURRED SEVERAL TIMES. THE VEHICLE WAS TAKEN TO AUTOBAHN MOTORCAR GROUP (3000 WHITE SETTLEMENT ROAD, FORT WORTH, TX 76107, 817-336-0885) WHERE IT WAS DIAGNOSED THAT THE DOOR LATCHES NEEDED TO BE REPLACED. THE MANUFACTURER WAS CALLED, BUT THERE WAS NO RESPONSE. THE VEHICLE WAS NOT REPAIRED. THE FAILURE MILEAGE WAS NOT PROVIDED.

AIR BAG LIGHT DONT TURN OFF.

THE CAR WILL NOT TURN OFF. THE IGNITION SWITCH WILL NOT ALLOW THE KEY TO BE TURNED INTO THE OFF POSITION AND IT CONTINUES TO RUN. THE KEY CANNOT BE REMOVED. THE VEHICLE IS STATIONARY AND IN PARK.

IGNITION KEY GOT STUCK INTO IGNITION SWITCH MAKING UNABLE TO TURN THE CAR OFF, THIS IS THE SECOND TIME THIS HAPPEN, THE FIRST TIME DEALER REPLACE THE SWITCH CHARGING OVER 500.00 DOLLARS WORKED GOOD FOR A WHILE AND THEN THE KEY STARTED TO FEEL LIKE A BUMP WHEN TURNING THE KEY OFF AGAIN UNTILL GET COMPLETELY STUCK FOR SECOND TIME IN ABOUT 3 YEARS SPAN, CONTACTED DEALER AND THE CUSTOMER SERVICE DENY ANY WRONG DOING EVEN THOUGH SHE SAID IS A COMMON ISSUE, OBVIOUSLY THEY KNOW ABOUT THE ISSUE.

TL* THE CONTACT OWNS A 2012 VOLKSWAGEN JETTA. THE CONTACT STATED THAT THE KEY WOULD GET JAMMED IN THE IGNITION, WHICH RESULTED IN THE KEY BEING UNABLE TO TURN TO THE OFF POSITION. THE FAILURE OCCURRED WITHOUT WARNING. THE DEALER WAS NOT CONTACTED. THE MANUFACTURER WAS CONTACTED REGARDING THE COMPANY'S CUSTOMER SATISFACTION CAMPAIGN; HOWEVER, NO FURTHER ASSISTANCE WAS OFFERED DUE TO THE MILEAGE BEING OVER THE STIPULATION. THE FAILURE MILEAGE WAS APPROXIMATELY 112,000. *TT

VEHICLE KEY GETS STUCK IN THE IGNITION WHILE STARTING AND SHUTTING OFF THE VEHICLE. THIS HAPPENS EVERY TIME SOMEONE ELSE OTHER THAN I, THE OWNER ATTEMPTS TO TURN OFF THE VEHICLE. I HAVE HAD TO WIGGLE THE KEY A CERTAIN WAY TO TURN IT OFF. AT THIS POINT EVEN SO CANNOT TURN THE VEHICLE OFF AND HAD TO LEAVE IT RUNNING EVEN WHILE PUMPING GAS. I HAVE READ NUMEROUS REVIEWS ON THIS SAME ISSUES WITH OTHER VEHICLES OF THIS MAKE AND MODEL. I DO NOT UNDERSTAND WHY VOLKSWAGEN HAS NOT RECALLED THIS VEHICLE TO FIX THIS ISSUE. MY VEHICLE IS CURRENTLY STILL RUNNING AND MY HANDS ARE SCRATCHED FROM ATTEMPTING TO TURN OFF MY VEHICLE. FIX THIS.

KEY GETS STUCK IN THE IGNITION WHEN TRYING TO TURN ENGINE OFF.

TL* THE CONTACT OWNS A 2012 VOLKSWAGEN JETTA. WHILE DEPRESSING THE HORN, IT FAILED TO SOUND AND THE AIR BAG WARNING INDICATOR ILLUMINATED. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC WHERE IT WAS DIAGNOSED THAT THE CLOCK SPRING NEEDED TO BE REPAIRED. THE MECHANIC INFORMED THE CONTACT ABOUT NHTSA CAMPAIGN NUMBER: 15V483000 (AIR BAGS). THE CONTACT CALLED PRESTIGE IMPORTS VOLKSWAGEN AT 914-769-5100 (LOCATED AT 44 PLEASANTVILLE RD, PLEASANTVILLE, NY 10570), BUT THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE CONTACT CALLED THE MANUFACTURER, BUT DID NOT GET AN ANSWER. THE VIN WAS NOT INCLUDED IN THE RECALL. THE APPROXIMATE FAILURE MILEAGE WAS 88,000.

AFTER STOPPING THE CAR, THE COOLING FAN REMAINS ON, AND THE ENGINE SEEMS INAPPROPRIATELY HOT, YET I HAD NOT DRIVEN THAT FAR. IDEAS RANGE FROM A BLOCKED RADIATOR, A POOR THERMOSTAT? THE COOLANT HAD BEEN CHANGED. HAS ANYONE ELSE REPORTED A SIMILAR PROBLEM? IT WAS ONLY 70 TO75 DEGREES AND OFTEN A BIT HUMID, BUT USUALLY AT NIGHT SINCE I SELDOM DROVE IN THE HEAT OF THE DAY. IT WAS PARKED AND THE TEMP OF THE ENGINE WAS NEVER ABOVE 190 DEGREES, THOUGH THE ENGINE FELT HOT. THIS HAPPENED MANY TIMES (10 PLUS) MOSTLY DURING THE WINTER IN FLORIDA. I REPORTED IT ONCE BUT THE TECH DIDN'T SEE IT AS A PROBLEM.WHAT DO YOU THINK?

AIRBAG LIGHT CONTINUES TO STAY ON. I HAD AN ACCIDENT BACK IN 2014 AND THE AIRBAG NEVER DEPLOYED. THE STEERING COLUMN IGNITION SWITCH LOCKED AND MY KEY WAS STUCK WITH THE CAR STILL RUNNING ON IN A STATION PLACE. I WAS TRYING TO PARK THE CAR AND MY IGNITION SWITCH LOCKED AND WOULD NOT MOVED AND KEPT THE KEY LOCKED IN IT. I KEPT TRYING TO MOVE THE JIGGLE THE WHEEL AND TURN THE KEY BUT IT CAUSE THE KEY TO BREAK OFF IN THE IGNITION SWITCH. I HAD TO PAIR TO GET THE IGNITION SWITCH REPLACED AND THE KEY REPLACED. ALSO AFTER THAT THE HORN STOP WORKING AND I WAS TOLD IT WAS BECAUSE THE CLOCK SPRING HAD TO BE REPLACED. I PAID AGAIN TO HAD THE CLOCK SPRING REPLACED HOWEVER THE HORN NOW IS GOING IN AN OUT. THE HORN WILL SOUND OFF ONE DAY AND THEN FOR A COUPLE OF DAYS IT WILL NOT WORK. THIS HAPPEN ONLY 2 WEEKS AFTER GETTING THE CLOCK SPRING FIXED. ALSO THE HORN IS NOT LOUD IT BARELY MAKES A NOISE. NOW THE SENSOR LIGHT IS ON FOR THE ENGINE AND I WAS ALREADY TOLD THERE'S NOTHING WRONG WITH THE ENGINE.

VEHICLECOMPLAINT/ CAR DOESN T STOP OR SHUT OFF . KEY DOESN T ALLOW CAR TO TURN OFF

STEERING COLUMN LOCK HOUSING IS DEFECTIVE AND CAUSES THE KEY TO BECOME STUCK IN THE IGNITION WHEN THE VEHICLE IS PARKED

WELL RECALL U HAVE DOESN'T COVER MY CAR CAUSE IT'S OVER 100K SO THTS RUDE AND WR9NG IT'S BEEN HAPPENING A WHILE AGO P BUT YOUR RECALL 8 JUST GOT OVER 800 TO FIX IT I THINK THIS SHOULD BE TAKI G CARE OF REGARLESS CAUSE I WILL NOT SUGGEST ANYONE TO YR CARS U MADE IT CRAPPY AND MY KEYS GONNA BE JACKED UP TOO AND WHT I SHOULD PAY FOR THT TOO MY KEY GETS STUCK I WAITED FOR RECALL SO I SHOULD PAY 800 CAUSE ITS OVER 100K THT WRONG AND TERRIBLE CUSTOMER SERVICE I WANT TO GO GET IT FIXED B 4 MY KEY BREAKS TOO I WANT SOMEONE TO REPLY THANK U

KEY WILL NOT COME OUT OF IGNITION. RECEIVED A LETTER FOR AN "EXTENDED" WARRANTY ON THE ISSUE BUT WHILE I WAS UNDER 10 YEARS OLD, MY CAR WAS OVER THE ALLOTTED MILEAGE. I'VE BEEN TOLD THIS IS A $700 ISSUE. THIS SHOULD BE A RECALL BECAUSE IT IS A KNOWN ISSUE WITH MANY OF THEIR CARS DURING THESE YEARS.

KEY GETS STUCK IN IGNITION WHEN TURNING OFF THE ENGINE.

WHILE DRIVING VEHICLE IN PARKING LOT, CAR SOUNDED STRANGE. AS CAR MOVING THROUGH PARKING LOT CAR COMPLETELY STALLED. TURNED HAZARDS ON. TURNED CAR OFF AND ATTEMPTED TO RESTART CAR. CAR WOULD NOT RESTART AND WINDOWS WOULD NOT FUNCTION. AFTER A FEW MINUTES A NICE GENTLEMAN OFFERED TO PUSH CAR TO SAFE LOCATION. PUT CAR IN NEUTRAL AND STEERED AS NICE GENTLEMAN PUSHED CAR. CAR LOST ALL POWER STEERING AT THIS TIME. CONTACTED NEAREST VW DEALERSHIP, VW VALENCIA. VW VALENCIA STATED SHOP AND DEALERSHIP WOULD BE SHUTTING DOWN AND COULD NOT HELP ME, DIRECTED ME TO NEAREST VW 14 MILES AWAY. PREGNANT AND WITH A 2 YEAR OLD IN THE CAR DECIDED IT WOULD NOT BE SAFE TO VENTURE OUT OF MY TOWN. CALLED AAA. AAA TOWED ME TO GERMAN HI TECH INC. GERMAN HI TECH INC DETERMINED FUEL PUMP WAS TO BLAME. RESEARCHED VW FUEL PUMP RECALLS. FOUND RECALLS ON PASSAT AND CC MODELS. CONTACTED VW TO DETERMINE IF RECALL IS EXTENDED TO JETTA TDI. VW EMPLOYEE TOLD ME NOT AT THIS TIME. DETERMINED BEST COURSE OF ACTION TO HAVE WORK COMPLETED IN TOWN IF NO GUARANTEE OF RECALL. DID FILE A COMPLAINT WITH VW.

TL* THE CONTACT OWNS A 2012 VOLKSWAGEN JETTA. WHILE DRIVING AT AN UNKNOWN SPEED, THE VEHICLE STALLED WITHOUT WARNING. JIM ELLIS VOLKSWAGEN (5901 PEACHTREE BLVD, ATLANTA, GA 30341) DIAGNOSED THAT THE FUEL SENSOR FAILED AND NEEDED TO BE REPLACED. THE VEHICLE WAS REPAIRED, BUT THE FAILURE RECURRED. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC AND THE FUEL SENSOR WAS REPLACED AGAIN; HOWEVER, THE FAILURE RECURRED. THE VEHICLE WAS TAKEN BACK TO THE SAME DEALER FOR HARD AND SOFT DIAGNOSTIC TESTS; HOWEVER, THE FAILURE COULD NOT BE REPLICATED. THE MANUFACTURER WAS CONTACTED AND DID NOT ASSIST. THE FAILURE MILEAGE WAS 45,000.

I WAS HAVING TROUBLES TURNING MY CAR OFF IN DECEMBER 2015. THE KEY WAS STUCK IN THE ON POSITION AND NO MATTER WHAT I DID, I COULDN'T REMOVE IT. CALLED THE DEALERSHIP, AND WAS TOLD TO BRING MY CAR IN IMMEDIATELY. THEY REPLACED THE STEERING COLUMN LOCK HOUSING. EVERYTHING WAS GOING GREAT. I SPENT OVER $700 BETWEEN PARTS AND LABOR, BUT MY CAR WAS FIXED. FAST FORWARD TO APRIL OF 2018, I RECEIVE A LETTER FROM VOLKSWAGEN STATING THAT THE PART I HAD REPLACED WAS BEING RECALLED AND THEY WERE EXTENDING THE WARRANTY TO 10 YEARS OR 100,000 MILES, WHICHEVER OCCURS FIRST. NOW, IT'S MAY OF 2018, AND MY CAR WILL NOT TURN OFF AGAIN. IT'S NOT BEEN 10 YEARS (MY CAR IS A 2012), BUT I HAVE 149,000 MILES ON IT, SO THEY WILL NOT REPLACE THE LOCK HOUSING. THEY WILL HOWEVER, LOOK OVER MY DOCUMENTATION FROM 2015 TO "POSSIBLY" REIMBURSE ME. NOW, THE PROBLEM IS, I DON'T BELIEVE THAT I SHOULD HAVE TO REPLACE THAT PART EVERY 2.5 YEARS. ACCORDING TO THE LADY FROM VW CUSTOMER CARE, SHE UNDERSTANDS MY FRUSTRATIONS, BUT CAN'T DO ANYTHING ABOUT IT. SO NOW, I HAVE TO TAKE MY CAR BACK IN TO THE DEALERSHIP, AND PAY FOR A THIRD PART, EVEN THOUGH THE REPLACEMENT PART I ALREADY PAID FOR WAS FAULTY WHEN THEY REPLACED IT ( SINCE IT HAD TO COME STRAIGHT FROM VW). I HAVE READ MANY REVIEWS ABOUT THE SAME THING HAPPENING TO VOLKSWAGEN VEHICLES. LESSON LEARNED, I WILL NEVER BUY ANOTHER VW.

TL* THE CONTACT OWNS A 2012 VOLKSWAGEN JETTA. WHILE DRIVING 40 MPH, THE HORN FAILED TO SOUND WHEN IT WAS PRESSED. THE FAILURE OCCURRED WITHOUT WARNING. THE VEHICLE WAS TAKEN TO A DEALER (NORTHTOWNE VOLKSWAGEN, 6728 N OAK TRAFFICWAY, KANSAS CITY, MO 64118, (816) 436-2255) WHERE IT WAS DIAGNOSED THAT THE HORN NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE VIN WAS NOT AVAILABLE. THE FAILURE MILEAGE WAS 73,400.

A WHILE AGO I FELT A LITTLE DIFFICULT TO GET THE KEY OUT AT PARKING BUT USUALLY PUSHED IT HARDER IN AND TURNED THE KEY WOULD BE OUT. LAST YEAR THE GUY WORKING ON SAFETY CHECK CALLED ME FOR EMERGENCY BECAUSE HE COULDN'T GET MY CAR TURNED OFF, HE'S SCARED TO BREAK MY KEY. THIS YEAR COSTCO TIRE CENTER CALLED ME FOR EMERGENCY WHILE CHANGING TIRES BECAUSE OF THE KEY STUCK ISSUE. I TOLD THEM TO TRY FEW MORE TIMES WITH PUSHING KEY IN AND WIGGLE IT A BIT. AFTER I GOT BACK FROM COSTCO, I FINALLY COULDN'T BEAR WITH THIS PROBLEM BECAUSE I COULDN'T GET IT OFF FOR ABOUT 15 MINUTES. I SEARCHED INTERNET AND NEXT DAY AND I LEARN THIS AS COMMON ISSUE. I AM RELUCTANT BUT BE PREPARED TO BRING CAR TO VW DEALER FOR REPAIR. LUCKILY THE DAY BEFORE I WAS GOING TO BRING CAR TO VW, READ A LETTER FROM VW WHICH I WAS ALMOST GOING TO THROW AWAY AS A PROMOTION LETTER. IN LETTER, IT STATES EXTENDING WARRANTY TO 10 YEARS FOR KEY HOUSING! I IMMEDIATELY CALL VW AND SCHEDULE A DIAGNOSIS. NOW WAITING FOR THE PARTS COME IN WHICH THEY SAID ABOUT 7 DAYS. I DROVE IT YESTERDAY AND THE CAR KEY GOT STUCK AGAIN. I AM NO LONGER TO GET IT OUT FOR WORKING A FEW MINUTES, I NEEDS TO WORK ON IT FOR OVER 10 MINS. I FEEL SCARY TO DRIVE THE CAR AS I DON'T KNOW WHEN IT HAPPENS AND HOW LONG IT WILL STUCK UNTIL I GET IT OUT. IT MAY MEAN GOING OUT MUCH MUCH EARLIER TO SPARE TIME WORKING ON THE STUCK KEY OR JUST NOT DRIVING IT AND WAITING IT FOR DEALER'S KEY HOUSING REPLACEMENT. EVEN VW SEEMS HAVING TAKEN ACTION I THINK I SHALL FILE A COMPLAINT STILL.

TAKATA RECALL, ABS BRAKE LITE ON IN THE DASH. RECEIVED RECALL NOTICE ON STEERING COLUMN LOCK HOUSING

I HAVE JUST FOUND OUT THAT THERE WAS A RECALL ON MY CAR ON 4/7/2015 ABOUT AN ISSUE WITH THE AXLES THAT I NEVER GOT A NOTICE TO TAKE ACTION OF WHAT TO DO TO FIX THE ISSUE

RECEIVED VERBAL QUOTES TO FIX THE ISSUE WITH THE KEY GETTING STOCK IN THE IGNITION WITH CAR RUNNING AND WAS TOLD IT WAS NOT COVERED BY VW AND THAT IT WOULD COST CLOSE TO 500.00 TO FIX AND I CHOSE TO LIVE WITH THE ISSUE...NOW I RECEIVED A LETTER TO GET REIMBURSED FOR THE COST WHEN I DID NOT HAVE IT FIXED. CALLED TO SET UP AN APPOINTMENT AND THE DEALER TOLD ME THE CAR IS OVER 100,000 MILES AND I WOULD HAVE TO PAY FOR IT. THIS TO ME IS NOT CORRECT. I BROUGHT THIS ISSUE UP MANY TIMES BEFORE THE CAR WENT OVER THE 100,000 AND THEY CLAIMED IT WAS BECAUSE THE CAR WAS OLD...I WOULD LIKE SOMEONE TO LOOK INTO THIS AND GET BACK TO ME SO I CAN HAVE THIS ISSUE FIXED.

STEERING COLUMN LOCK HOUSING - KEY DIFFICULT TO REMOVE OR STUCK IN THE STEERING COLUMN LOCK HOSING WHEN THE VEHICLE IS PARKED

THE KEY BECOMES DIFFICULT TO REMOVE OR STUCK IN THE STEERING COLUMN. THIS WAS IDENTIFIED ON MY 2012 VW JETTA IN 2015 AT 81K MILES AND RECOMMENDED TO BE REPLACED BY A VW DEALERSHIP. AT THE TIME, I WAS UNABLE AFFORD THE REPLACEMENT COST. THIS HAS HAPPEN THROUGHOUT MY TIME OWNING THE CAR (TYPICALLY IN THE WARMER MONTHS). I EXPERIENCE THE ISSUE WHERE THE KEY BECAME STUCK YESTERDAY. WHEN I GOT HOME YESTERDAY I RECEIVED A LETTER FROM VW STATING THAT THIS IS A KNOWN-ISSUE AND THAT THEY ARE EXTENDING THE WARRANTY COVERAGE TO 10 YEARS OR 100KM MILES TO COVER THIS ISSUE. MY CAR HAS 130K MILES ON IT NOW AND I JUST SPOKE WITH VW AND HIGHLIGHTED THAT A VW DEALERSHIP IDENTIFIED THE ISSUE IN SEPTEMBER 2015 (81K MILES) WHEN THE CAR WOULD HAVE BEEN COVERED UNDER THIS EXTENDED WARRANTY. THEY TOLD ME BECAUSE I CHOSE NOT TO PAY FOR THE REPAIR THEN, THERE WAS NOTHING THEY COULD DO NOW. THIS IS EXTREMELY FRUSTRATING. VW DID NOT JUST DECIDE THIS MONTH THAT THIS WAS AN ISSUE AND SHOULD PAY FOR THESE REPAIRS AS THE EXTENDED WARRANTY DOESN'T DO ENOUGH AS MANY CARS ARE PROBABLY WELL BEYOND IT.

I PARKED AND COULD NOT REMOVE MY KEY OR TURN OFF THE ENGINE. MY CAR IS NOT SAFELY DRIVE ABLE. UNPREDICTABLE IF KEY WILL TUR ON OR WORSE STILL TURN OFF. THE FAILURE TO TURN OFF HAPPENED ON A PUBLIC STREET.

TL* THE CONTACT OWNS A 2012 VOLKSWAGEN JETTA. WHILE DRIVING AT LOW SPEEDS, THE ENGINE MADE A HUMMING NOISE. THERE WERE NO WARNING INDICATORS ILLUMINATED. THE VEHICLE WAS NOT TAKEN TO A DEALER OR INDEPENDENT MECHANIC FOR DIAGNOSTIC TESTING OR REPAIRS. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 59,600.

TL* THE CONTACT OWNS A 2012 VOLKSWAGEN JETTA SPORTWAGEN. THE CONTACT NOTICED THAT THE TRANSMISSION WAS HESITANT AS IF THE VEHICLE WOULD STALL WHEN NEEDING TO CHANGE GEARS. IN ADDITION, THE GEARS WERE SLOW TO CHANGE OVER. THE DEALER (HANSEL VOLKSWAGEN, 2951 CORBY AVE, SANTA ROSA, CA 95407, (707) 501-5977) PROVIDED A MANUFACTURER SOLUTION OF MODIFYING THE DIESEL SYSTEM, BUT THE FAILURE RECURRED. THE VEHICLE WAS TAKEN BACK TO THE DEALER MORE THAN TWICE, BUT COULD NOT DIAGNOSE OR REPLICATE THE FAILURE. THE MANUFACTURER WAS NOTIFIED THAT THEIR SOLUTION IMPACTED THE TRANSMISSION, BUT THEY PROVIDED NO REMEDY. THE CONTACT WAS AWAITING A FOLLOW-UP RESPONSE FROM THE MANUFACTURER. THE FAILURE MILEAGE WAS NOT AVAILABLE. *TT CONTACT STATES THAT VEHICLE WAS APART OF THE VOLKSWAGEN DIESEL MODIFICATION PROGRAM REQUIRED DUE TO EMISSION FRAUD. AFTER THE REQUIRED MODIFICATION THE TRANSMISSION MISPERFORMED SIX TIMES WHEN ACCELERATING INTO FREEWAY TRAFFIC OR WHEN DOWN-SHIFTING UP HILL. *TT

THERE WAS A RECALL A COUPLE OF YEARS AGO ON MY VEHICLE REGARDING THE CLOCKSPRING. EVERY TIME I MADE A LEFT TURN IT WOULD MAKE A LOUD CRACKING NOISE, THE SHARPER THE TURN THE LOUDER THE SOUND. THE AIRBAG LIGHT APPEARED, THE SYSTEMS ON THE STEERING WHEEL DON'T WORK ANYMORE INCLUDING THE HORN. I HAVE CALLED VW TO SEE IF THEY'LL FIX IT, I SAID IT'S RELATED TO THE RECALL. THEY SAID IT WILL COST ~$150 JUST TO DO THE EVALUATION.

90K MILES TRANSMISSION AND TRANS AXEL WENT

GOT AN ERROR MESSAGE THAT THE PASSENGER SEAT AIRBAG ON MY CAR WAS STAYING OFF AT ALL TIME. I TOOK MY CAR TO THE LOCAL VW DEALER. THEY PERFORMED A DIAGNOSTIC ON MY CAR AND TOLD ME THAT THE CHILD SET RECOGNITION UNIT (J706) IS DEFECTIVE AND NEED TO BE REPLACED. SINCE MY CAR IS OVER THREE YEARS OLD THE WARRANTY WILL NOT COVER IT. I WOULD HAVE TO PAY $633.79 TO REPLACE IT. MY BROTHER HAS A VW TIGUAN AND THE SAME THING HAPPENED TO HIS CAR. AFTER DOING SOME RESEARCH ONLINE I FOUND OUT THAT LOTS OF VW OWNER WERE HAVING THE SAME ISSUE. FAILURE OF THE CHILD SET RECOGNITION UNIT. THIS IS A MAJOR SAFETY ISSUE THAT NEEDS TO BE INVESTIGATED. VW SHOULD REPLACE THOSE DEFECTIVE UNITS FREE OF CHARGE.

I BOUGHT THE CAR IN OCTOBER 2017 AND HAD TO BRING IT BACK FEW DAYS LATER BECAUSE THE WATER PUMP WAS LEAKING. THEY FIXED IT AND COUPLE WEEKS LATER I HAD TO REPLACE THE HEATER CORE COUPLINGS BECAUSE THEY WERE LEAKING. NOW IN THE BEGINNING OF DECEMBER 2017 I WAS COMING BACK FROM ORLANDO FL FROM THE DEALERSHIP BECAUSE I HAD TO GET MY TITLE FROM THEM, THE CAR BROKE DOWN COMPLETELY ON THE HIGHWAY. CHECK ENGINE LIGHT AND A EPC LIGHT CAME ON AS WELL. I HAD TO GET IT TOWED BACK TO MY HOUSE AND HAD MULTIPLE MECHANICS STOP BY AND INSPECT THE CAR BUT THERE WAS NOTHING THEY COULD DO BECAUSE OF THE TOOLS THEY DIDN'T HAVE. I EVEN CALLED OTHER MECHANIC SHOPS THAT SPECIALIZE IN EUROPEAN CARS. I FINALLY HAD THE CAR TOWED TO THE VOLKSWAGEN DEALERSHIP & THEY GAVE ME A QUOTE THAT WAS MORE THAN THE VALUE OF THE CAR. I ALSO GAVE THE DEALERSHIP A CALL WHERE I PURCHASED THE CAR FROM AND THEY TOLD ME THEY WOULD GET BACK TO ME BUT NEVER DID UNTIL I CALLED BACK WITH MY MOTHER AND THEY SAID IT HAS NO WARRANTY. THEN I CALLED THE WESTLAKE FINANCE COMPANY FOR THE CAR AND THEY TOLD ME TO GO THROUGH THE DMV. THE CAR IS NOT DRIVEABLE.

TL* THE CONTACT OWNED A 2012 VOLKSWAGEN JETTA. WHILE DRIVING APPROXIMATELY 45 MPH, THE CONTACT'S VEHICLE REAR ENDED THE PRECEDING VEHICLE AFTER IT STOPPED ABRUPTLY. THE AIR BAGS DID NOT DEPLOY. A POLICE REPORT WAS FILED. THE CONTACT SUSTAINED HEAD AND NECK INJURIES THAT REQUIRED MEDICAL ATTENTION. THE VEHICLE WAS DESTROYED AND TOWED TO A TOWING FACILITY. THE DEALER WAS NOT CONTACTED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE VIN WAS NOT INCLUDED IN NHTSA CAMPAIGN NUMBER: 16V078000 (AIR BAGS). THE APPROXIMATE FAILURE MILEAGE WAS 125,000.

KEY GETS STUCK IN IGNITION WHEN TURNING OFF THE ENGINE.

42G8 RECALL 2015 ALSO IN FEB 2018 TOTAL LOSS OF POWER WHEN VEHICLE IS A A COMPLETE STOP AS WELL AS SLOWED TO NO ACCELERATION ONCE VEHICLE IS SLOWED OR STOPPED.

I HAVE BEEN HAVING PROBLEMS WITH MY WINDSHIELD WIPERS NOT WORKING WHEN IT IS COLD.I HAVE CALLED THE LOCAL VW DEALER AND WAS TOLD THAT THEY HAVEN'T HEARD OF THIS PROBLEM AND WANT OVER A 100.00 TO TEST FOR IT.I HAVE FOUND THAT THIS PROBLEM HAS HAPPENED A LOT TO OTHER OWNERS. I HAVE BEEN STRANDED WITH THIS PROBLEM. AFTER IT WARMS UP THEY WILL WORK.

MY COSINE AND I HAVE A 2012 AND A 2013 VW. JETTA THAT HAS AND HAD THE SAME PROBLEMS. HIS FIRST. P0011 CODE. THE SYMPTOMS CHECK ENGINE LIGHT, THE ENGINE HAS A HARD START CONDITION, REDUCTION IN FUEL MILEAGE, THE ENGINE RUNS ROUGH, HESITATE, OR STALL. P0011 CODE DEFINITION CAMSHAFT POSITION 'A' - TIMING OVER-ADVANCED OR SYSTEM PERFORMANCE (BANK 1) AT FIRST CAR OR CARS DID NOT GIVE WARNING OR LIGHT ON , THEN WHILE ON THE STREET THEY STARTED SHAKING. WEN AT STOP LIGHTS THEY STALLED, HARD TIME RESTARTING, UP ON CHANGE OF LIGHT IT REACTS SLOW TO GET UP TO REGULAR SPEED, SLUGGISH,KNOCKING, MY COUSIN TOKE THE 2013 JETTA TO A VW. DEALER AND GOT CHARGED AROUND $3,000 .I'M LOOKING FOR ANOTHER OPTION., OR RECALL.

LOW BEAM HEADLIGHTS GO OUT EVERY TWO MONTHS. EACH BULB FAILS INDEPENDENTLY WITHIN A WEEK OF EACH OTHER. THE DEALERSHIP HAS CHECKED WIRING, VOLTAGE, AND FIXTURES BUT FOUND NO PROBLEMS. THIS CREATES A SAFETY ISSUES WITHOUT HAVING ANY HEADLIGHTS.

KEY IS STUCK IN IGNITION WHEN CAR IS PARKED, CAR WILL NOT TURN OFF.

MY WINDSHIELD WIPERS WOULD NOT MOVE. TEMPERATURE WAS APPROXIMATELY 15 DEGREES FAHRENHEIT. FUSE WAS NOT BROKEN. MOTOR FINE. WHEN IT WARMED UP, THE WIPERS BEGAN TO WORK AGAIN. MY VEHICLE WAS STATIONARY INITIALLY, BUT EVEN AS I DROVE FOR 30 MINUTES, THE WIPERS WOULD NOT WORK.

I LIVE IN AN AREA THAT HAD OVER 100 DAYS WITHOUT RAIN. THE DAY IT FINALLY RAINED I TRIED TO TURN ON WINDSHIELD WIPERS AND THEY NO LONGER WORKED. AUTO TECH STATES THE MOTOR BURNED OUT. UPON RESEARCHING ONLINE I NOTICED THIS WAS A COMMON OCCURRENCE WITH THIS VEHICLE.

WINDSHIELD WIPERS DO NOT FUNCTION IN LOW TEMPERATURES. I OWN A 2012 VW JETTA. I FIRST NOTICED THIS DURING THE FIRST SNOWFALL WE HAD. I CLEARED THE VEHICLE OF ALL SNOW AND MADE SURE THAT THE WIPERS WERE NOT FROZEN TO THE WINDSCREEN. GETTING BACK IN THE VEHICLE I WENT TO TURN THE WIPERS ON AND THEY DID NOT MOVE. THE RELAY INSIDE OF THE CAR CAN BE HEARD CLICKING, BUT THE WIPERS DO NOT MOVE. I WAS FORCED TO DRIVE WITH EXTREMELY LOW VISIBILITY AS I WAS NOT ABLE TO CLEAR THE INCOMING SNOW OFF OF MY WINDSCREEN. WHEN I ARRIVED SAFELY BACK HOME I MOVED THE CAR TO A GARAGE IN ORDER TO SEE IF I COULD FIGURE OUT THE ISSUE. UPON BEING TURNED OFF AND STANDING IN THE GARAGE THE WIPERS BEGAN TO WORK AGAIN WHEN I TURNED THE VECHILE OVER. THE SAME THING HAS NOW HAPPENED 3 TIMES. TWO OF THESE INSTANCES OCCURRING WITHOUT ANY SNOWFALL, JUST LOW TEMPERATURES. THE RELAY CAN BE HEARD CLICKING BUT THE WIPERS DO NOT MOVE. THE FUSES ARE ALL IN THEIR PROPER POSITION AND ARE NOT BLOWN. THERE ARE A LARGE AMOUNT OF COMPLAINTS ONLINE ABOUT OTHER PEOPLE EXPERIENCING THE SAME ISSUES OF INOPERABLE WINDSHIELD WIPERS. THIS IS A SEVERE SAFETY CONCERN AS HAVING GOOD VISIBILITY IS ONE OF THE MOST CRUCIAL FACTORS IN PREVENTING ACCIDENTS. THE WIPERS USUALLY SEEM TO BECOME OPERATIONAL AGAIN ONCE THE VEHICLE IS WARMED IN THE SUN OR IF THE AMBIENT TEMPERATURE RISES ABOUT 30 OR SO DEGREES FAHRENHEIT.

THE CAR RUNS GREAT FOR ABOUT 5-10 MILES AND THEN THE EPC LIGHT COMES ON AND THE CAR LOSES POWER AND RUNS AT IDLE SPEED. REPLACED NP 80 SENSOR AND EVAP CANISTER, CLEANED THROTTLE BODY AND IT STILL HAPPENS. CAR LUNGES FORWARD AT TIMES. I'LL PULL OVER, SHUT IT OFF AND THEN IT DRIVES FINE, THEN THE LIGHT COMES ON AGAIN. APPARENTLY THIS HAS BEEN HAPPENING TO A LOT OF PEOPLE. TOOK IT TO THE DEALERSHIP AND THEY JUST GAVE ME A BUNCH OF COSTLY REPAIR RECOMMENDATIONS BUT NO DEFINITIVE ANSWER.

AIRBAG, BRAKE, ABS LIGHTS ARE ON AND STAYS ON. 3 LOUD BEEPS WHEN TURNING ON THE CAR. RECEIVED RECALL NOTIFICATION BUT MY VIN DOES NOT SHOW RECALL WHEN LOOKED UP WHICH IS ALSO ALARMING. ACCORDING TO THE VW DEALER, THIS IS A FACTORY/ MANUFACTURER DEFECT (CHEAP PARTS FROM CHINA AND BAD INSTALLATION IS WHAT I TOLD) BUT THEY CANNOT FIX SINCE VIN IS NOT SHOWING UP IN THEIR SYSTEM. MY ENTIRE AIRBAG SYSTEM IS COMPLETELY SHUT DOWN AS WELL AS BRAKE SYSTEM. I AM IN A PANIC!!! BUT DEALER WILL NOT FIX FACTORY DEFECT AND IS CHARGING $1700-$2200 TO FIX. THIS IS ALARMING AS WELL AS UNFAIR TO CONSUMERS!!! THIS NEEDS TO BE ADDRESSED!!! PEOPLE COULD DIE BECAUSE OF THIS. AND THIS IS NOT AN UNDERSTATEMENT! CORRECT YOUR YOUR RECALL AND VIN TRACKING SYSTEM AND FIX MY CAR! THANK YOU.

MY AIRBAG LIGHT CAME ON FOR NO APPARENT CAUSE. I TOOK IT TO THE DEALERSHIP AND THEY REPLACED THE CLOCKSPRING CABLE AND SENT ME ON MY WAY. I WAS CHARGED OVER $400 FOR THIS. THAT SAME AFTERNOON THE LIGHT CAME ON AGAIN AND I TOOK IT BACK. AFTER 2 WEEKS THEY STILL HAVE MY CAR AND DON'T KNOW WHAT THE PROBLEM IS. I LOOKED UP INFORMATION ON YOUR SITE AND FOUND THAT OTHER JETTAS OF MY SAME YEAR HAD THIS PART UNDER RECALL. BUT WHEN I ASKED THE GUY AT THE GARAGE HE SAID MY CAR WAS NOT ON THE RECALL LIST. SO, I LOOKED ON YOUR SITE AGAIN AND SAW THAT 2012 JETTAS WERE IN FACT INCLUDED BUT IT DIDN'T APPEAR THAT MY SPECIFIC VIN NUMBER WAS INCLUDED. HOW CAN THIS BE POSSIBLE? I AM HAVING THE SAME TROUBLE WITH THE SAME PART AND DON'T FEEL I SHOULD HAVE PAID FOR THIS OR ANY FURTHER REPAIRS THAT MAY BE PENDING. MY QUESTION TO YOU IS, SHOULDN'T MY VIN NUMBER BE INCLUDED IN THIS RECALL?

KEY GETS STUCK IN IGNITION AND CANNOT BE REMOVED. VEHICLE IS IN PARK. STEERING WHEEL IS NOT LOCKED AT THIS POINT. ENGINE CAN BE TURNED OFF, BUT KEY CANNOT BE REMOVED. VOLKSWAGEN HAS REPLACED IGNITION LOCK CYLINDER BUT PROBLEM REAPPEARS.

KEY GETS STUCK IN IGNITION WHEN TURNING OFF THE ENGINE.

2012 VOLKSWAGEN JETTA GLI 2.0 TURBO ENGINE. THE VEHICLE WHILE IN MOTION WAS MISFIRING CAUSING SPEED REDUCTION WITHOUT NOTICE, RUNNING ROUGH WHILE AT AN IDLE AND WOULD RATTLE UNDER LOAD ASCENDING A HILL. DEALERSHIP SERVICE MEMBER SAID THE TENSIONER CHAIN WAS ABOUT TO SNAP AT ONLY 80,000 MILES ON THE CAR. CONTINUED TO REPORT IF THE TENSIONER CHAIN SNAPPED, THE ENGINE WOULD DIE IMMEDIATELY. THIS COULD BE A MAJOR ISSUE WITH HIGHWAY DRIVING AND THE CAR UNEXPECTEDLY STOPPED ACCELERATING, THESE PARTS SHOULD LAST MORE THAN 120,000 MILES, IF NOT, THE LIFE OF A VEHICLE. I CONSIDER MYSELF LUCKY TO NOTICE THE PROBLEM BEFORE IT BECAME A BIGGER AND COSTLIER ISSUE.

I AM NOW HAVING TO REPLACE THE IGNITION SWITCH FOR THE SECOND TIME SINCE BUYING IT CERTIFIED USED 2 YEARS AGO FROM HERZOG& MEIER. THE PROBLEM IS THE KEY IS STUCK IN ON, THE ONLY WAY TO KILL THE CAR OR TURN OFF IS TO DISCONNECT THE BATTERY.. THIS SEEMS TO BE A PROBLEM THE DEALERSHIP AND VW KNOW ABOUT BUT HAVE NOT RECALLED. RESEARCH HOW MANY PEOPLE HAVE THIS PROBLEM.. THIS SHOULD BE A RECALL....

BOTH FRONT COULD SPRINGS BROKE AT 45000 MILES. NO RECALL BUT CLEARLY OTHERS HAVE THE SAME ISSUE. COST TO REPLACE WAS JUST UNDER $500 AS THE STRUTS WERE COMPROMISED WHEN SPRINGS BROKE. THERE WAS NOT INDICATION OF WHEN THEY BROKE AND WE WERE LUCKY OUR MECHANIC CAUGHT THIS MALFUNCTION BEFORE IT CAUSED MORE DAMAGE.

HEATER CORE NEEDS REPLACING AT 60,000 MILES

MY SUNROOF EXPLODED AND MY FRONT RIGHT DAY LIGHT BULB HAD MELTED AND NOW I HAVE TO REPLACE THE WHOLE CONNECTOR.

IGNITION SWITCH WON'T TURN OFF WHILE THE CAR IS RUNNING

TL* THE CONTACT OWNS A 2012 VOLKSWAGEN JETTA. THE CONTACT STATED THAT THE VEHICLE WAS INVOLVED IN A FRONT END COLLISION. THE AIR BAGS DID NOT DEPLOY. A POLICE REPORT WAS FILED. THE VEHICLE WAS OPERABLE AND WAS DRIVEN TO AN INDEPENDENT MECHANIC FOR BODY REPAIRS. THE DEALER AND MANUFACTURER WERE NOT CONTACTED. THERE WAS ONE INJURY THAT REQUIRED MEDICAL ATTENTION. THE CONTACT EXPERIENCED SEVERE PAIN IN THE KNEE, NECK, AND BACK AREAS. THE FAILURE MILEAGE WAS APPROXIMATELY 129,000.

TL* TAKATA RECALL. THE CONTACT OWNS A 2012 VOLKSWAGEN JETTA. THE CONTACT STATED THAT THE RECALL NOTICE FOR NHTSA CAMPAIGN NUMBER: 16V078000 (AIR BAGS) WAS RECEIVED. THE CONTACT WANTED TO DOCUMENT CONCERNS REGARDING THE RECALL AND THE LACK OF PARTS AVAILABLE TO REPAIR THE VEHICLE. THE LOCAL DEALER AND THE MANUFACTURER WERE NOT NOTIFIED. THE VIN WAS NOT AVAILABLE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. *LN CONSUMER STATED DUE TO 2 CHILDREN AGES 3 AND 6 MONTHS, THE POTENTIAL FAILURE OF SAFETY AIRBAGS ARE CONCERNING AND SHOULD BE CORRECTED OR REPLACED ASAP. NO VIN AVAILABLE UPDATED 7/31/18*JB

KEY GETS STUCK IN IGNITION WHEN TURNING OFF THE ENGINE.

KEY GETS STUCK IN IGNITION WHEN TURNING OFF THE ENGINE.

AIRBAG LIGHT CAME ON AND WILL NOT GO OFF. PRIOR THIS OCCURRENCE A WARNING LIGHT CAME ON THAT INDICATED SOOT IN MY FUEL TANK. ONCE THAT PROBLEM WAS SOLVED AFTER FOLLOWING INSTRUCTIONS FROM USER MANUAL, THEN THE AIRBAG LIGHT CAME ON AND REMAINS ON. THIS OCCURRED WHILE I WAS DRIVING ON THE FREEWAY.

TURNING MY KEY INTO THE IGNITION IS VERY DIFFICULT. TURNING THE KEY TO TURN OFF THE CAR IS HARD ALSO. HAVE TO JIGGLE STEERING WHEEL SOMETIMES TO GET THE KEY OUT OF THE IGNITION. SOMETIMES I HAVE TO JIGGLE THE KEY BACK AND FORTH TO GET THE KEY OUT AT ALL.

TL* THE CONTACT OWNS A 2012 VOLKSWAGEN JETTA. WHILE DRIVING APPROXIMATELY 70 MPH, THE ENGINE AND TIRE INFLATE SENSOR INDICATORS SUDDENLY ILLUMINATED BEFORE THE TRANSMISSION MALFUNCTIONED. THE GEAR WOULD NO LONGER SHIFT UP OR DOWN. THE CONTACT INDICATED THAT THE FAILURES OCCURRED ON MULTIPLE OCCASIONS. THE VEHICLE WAS TAKEN TO MENER VOLKSWAGEN IN LATHAM, NY WHERE IT WAS DIAGNOSED THAT THE MECHATRONICS UNIT INSIDE THE TRANSMISSION WAS FAULTY AND THE ENTIRE TRANSMISSION WOULD NEED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE VIN WAS INVALID. THE FAILURE MILEAGE WAS 110,000.

MY 2012 JETTA GLI TIMING CHAIN TENSIONER FAILED, LUCKILY MINE FAILED AT AS I STARTED UP MY CAR IN MORNING, BECAUSE IT HAPPENED WHILE I WAS ON THE ROAD NOT ONLY WOULD IT HAVE CAUSED MORE DAMAGE TO MY ENGINE, BUT IT WOULD HAVE CAUSED SOME ACCIDENTS. AFTER HAVING MY VEHICLE DIAGNOSED ON WHAT CAUSED MY ENGINE TO BREAKDOWN I LEARNED THAT IT WAS CAUSED BY A FAULTY TIMING CHAIN TENSIONER, A KNOWN ISSUE THAT VW HAS REFUSED TO AKNOLOWEDGE BUT IF YO9U SPEAK TO ANY MECHANIC THAT HAS DELT WITH VW AND AUDI THEY WILL TELL YOU THAT IS A WELL KNOWN ISSUE.

TL* THE CONTACT OWNED A 2012 VOLKSWAGEN JETTA. THE CONTACT STATED THAT WHILE DRIVING AT 55 MPH, THE VEHICLE HIT A BUMP ON THE ROAD AND LOST CONTROL OF THE VEHICLE. THE CONTACT WAS ABLE TO GAIN CONTROL OF THE VEHICLE AND AVOIDED HITTING THE SIDE OF THE BRIDGE. THE TIRE DETACHED FROM THE RIM. THE CONTACT INSPECTED THE VEHICLE AND FOUND THAT THE FRONT PASSENGER SIDE RIM DISINTEGRATED AND EXHIBITED FRACTURES IN TWO LOCATIONS. THE VEHICLE WAS TOWED TO AN UNKNOWN LOCATION FOR FURTHER INSPECTION HOWEVER; THE CONTACT INSURANCE COMPANY ADVISED THAT THE VEHICLE WAS TOTAL AND WOULD BE MOVED TO A DIFFERENT LOCATION. A POLICE REPORT WAS FILED. THE CONTACT DID NOT SUFFER ANY INJURIES. THE MANUFACTURER WAS NOT NOTIFIED. THE FAILURE MILEAGE WAS 108,000.

CAR WOULD NOT START IN THE MORNINGS, THEN IT WOULD AFTER SITTING AWHILE. AFTER A COUPLE OF WEEKS BEFORE SCHEDULED MAINTENANCE, CAR WOULDN'T START. GOT IT TO START AGAIN, BUT DROVE LESS THAN A MILE AND IT STALL ON A BUSY BRIDGE. CAR STARTED UP AGAIN AND THEN DRIVER COULD NOT GET IT INTO 4TH GEAR. COASTED IN THIRD GEAR, BUT WHEN REACHING A STOPLIGHT, THE CAR STALLED YET AGAIN. THIS TIME CAR NEEDED TO BE TOWED. WHILE STARTING THE CAR'S HEADLIGHTS WERE FLICKERING AND HAD PROBLEMS GETTING ENOUGH GAS TO THE NECESSARY COMPONENTS. DEALER ONCE AGAIN COULD NOT COME UP WITH ISSUE...CLAIMING THAT FUEL PUMP PRESSURE WAS IN RANGE. HOWEVER, THE CAR'S PROBLEM CAN EASILY BE BAD PRESSURE SINCE IT OCCURRED EVERY TIME IN THE MORNING WHILE THE CAR SAT FOR MORE THAN 8 HOURS. WHETHER THE DEALER COULD DO THE NECESSARY COMPARISON TEST FOR THIS ISSUE IS QUESTIONABLE SINCE IT MUST HAVE BEEN SITTING IN THE GARAGE. THE CAR IS CURRENTLY AT ANOTHER REPAIR SHOP. WE HAVE NO DOCUMENTATION AT THIS POINT. WILL PROVIDE WHEN AVAILABLE. *TR

KEY STUCK IN IGNITION. AFTER ARRIVING HOME AND PARKING AFTER A NORMAL DRIVE, I WAS UNABLE TO TURN KEY TO OFF POSITION WITH ENGINE RUNNING. HAD TO STALL ENGINE WITH CLUTCH TO STOP IT. AFTER 10 MINUTES OF JIGGLING, TAPPING, TWISTING WITH NO RESULT, I FOUND THAT HOLDING THE KEY IN THE START POSITION AND ALLOWING IT TO SNAP BACK WOULD FREE IT UP. THIS BEHAVIOR CONTINUED WITHOUT EXCEPTION FOR TWO DAYS UNTIL I COULD GET IT TO THE DEALER. DIAGNOSIS "IGNITION LOCK HOUSING INTERNALLY BINDING". THEY REMOVED AND REPLACED VOLKSWAGEN PART # C6-905-841 "STEERLOCK" AND THE PROBLEM WAS RESOLVED. THIS SEEMS TO BE A VERY COMMON PROBLEM WITH A VARIETY OF VW VEHICLES, WITH HUNDREDS OF REPORTS IN ONLINE FORUMS.

THE IGNITION LOCK CYLINDER HAS GONE BAD AND I AM UNABLE TO TURN OFF MY VEHICLE OR TAKE THE KEY FROM THE IGNITION.

KEY GETS STUCK IN IGNITION AND I CANNOT TURN OFF THE ENGINE.

KEY GETS STUCK IN IGNITION WHEN TURNING OFF ENGINE. CAR IN PARK, KEY WILL NOT TURN OFF CAR OR REMOVE FROM IGNITION.

KEY GETS STUCK IN IGNITION WHEN TURNING OFF THE ENGINE

THE KEY GETS STUCK IN THE IGNITION SWITCH WHEN TRYING TO TURN THE CAR OFF

IN THE AFFECTED VEHICLES, DEBRIS MAY CONTAMINATE THE AIR BAG CLOCK SPRING, A SPIRAL WOUND, FLAT CABLE THAT KEEPS THE AIR BAG POWERED WHILE THE STEERING WHEEL IS BEING TURNED. THIS CONTAMINATION MAY TEAR THE CABLE AND RESULT IN A LOSS OF ELECTRICAL CONNECTION TO THE DRIVER'S FRONTAL AIR BAG.

VEHICLE IGNITION SWITCH NOT TURNING, KEY GETTING LOCKED. PER UNIVERSITY VOLKSWAGON AND UPTOWN VOLKSWAGON IN ALBUQUERQUE NEW MEXICO, THEY SEE THIS ISSUE ON A CONSISTENT BASIS, HOWEVER, THERE HAS BEEN NO RECALL ISSUED. FIX IS $650-$800 PLUS TAX. 2012 JETTA TDI CANNOT START CAR - KEY STUCK 2014 JETTA CANNOT TURN OFF CAR HUNDREDS OF TOPICS OF DISCUSSION ON THE INTERNET REGARDING THIS ISSUE.

ENGINE LIGHT COMES ON AND OFF FROM TIME TO TIME AT RANDOM TIMES. IT COMES ON AND OFF WHEN DRIVING AND WHEN PARKED.

KEY GETS STUCK IN IGNITION WHEN TURNING OFF THE ENGINE

A/C COOLING INCONSISTENTLY AND NOT COOLING TO THE LEVEL THAT IT ONCE DID. LEARNED OTHER VWS, LIKE MINE, WERE HAVING THE SAME ISSUE. NEEDED ELECTRONIC PRESSURE REGULATOR VALVE AND A/C EXPANSION VALVE

KEY GETS STUCK IN IGNITION WHEN TURNING OFF ENGINE

KEY STUCK IN IGNITION WHILE THE CAR IS RUNNING ( STATIONARY ) NOT ABLE TO TURN KEY TO OFF POSITION TO SHUT OFF ENGINE

KEY GETS STUCK IN IGNITION AND I CANNOT TURN OFF THE ENGINE

THE KEY WILL NOT COME OUT OF THE IGNITION. WE HAVE TRIED EVERYTHING POSSIBLE AND VW SAID THIS IS A KNOWN ISSUE BUT WONT RECALL AND HAVE TO PAY 1000+ TO FIX. WHAT IF SOMETHING HAPPENED WITH MYSELF OR KIDS IN THE CAR AND NEEDED TO GET THE KEYS OUT!

MY CAR STALLS IN TRAFFIC. WHILE IDLING IN TRAFFIC IT JUST DIES. IT RESTARTS RIGHT AWAY BUT I HAVE ALMOST BEEN REAR ENDED COUNTLESS TIMES AND ONE TIME THE CAR JUMPED FORWARD AND I ALMOST HIT SOMEONE. I'M GOING TO GET IN AN ACCIDENT ONE DAY AND VW WON'T HELP ME! MY CAR HAS BEEN THERE 6 TIMES NOW! THEY REPLICATED PROBLEM ONCE AND TRIED TO FIX. IT DIDN'T WORK. NOW THEY CAN'T REPLICATED PROBLEM SO WON'T HELP ME! I'M SO ANXIOUS TO DRIVE THE CAR EVERY MORNING! IT ONLY HAS 38K ON IT. IT STARTED AT 20K! I DON'T KNOW WHAT TO DO. MY CAR IS NOT SAFE AND NO ONE WILL HELP ME. THERE IS A DEFECT AND IT'S A SAFETY ISSUE. I AM TRYING TO MAKE ALL RECORDS OF THIS PROBLEM IN CASE SOMETHING HAPPENS. I NEED MY VIN # KEPT BY YOU GUYS SO THERE IS A TRACE. I DON'T KNOW WHAT TO DO ANYMORE. I HAVE CONTACTED VW EXECUTIVE TEAM AND THEY ARE LITTLE TO NO HELP. PLEASE HAV SOMEONE INVESTIGATE. PLEASE.

WHEN MY CAR IS ON, I CANNOT TURN THE KEY IN THE IGNITION TO TURN THE CAR OFF. I WAS TOLD THIS IS AN EXTREMELY COMMON PROBLEM IN JETTAS. THE CAR IS JUST UNDER 5 YEARS OLD, LESS THAN 80,000 MILES ON IT. I'VE LEARNED THAT VW KNOWS ABOUT THE PROBLEMS, BUT WON'T RECALL TO FIX THE PROBLEMS THAT HAPPEN IN SO MANY JETTAS. IT IS NO COINCIDENCE, AND VW SHOULD BE RESPONSIBLE.

KEY GETS STUCK IN IGNITION WHEN TURNING OFF THE ENGINE. THE KEY WONT MOVE OR TURN OFF THE ENGINE NO MATTER WHAT I DO, AND I AM NOT ABLE TO TURN THE CAR OFF!! I TRIED FOR OVER AN HOUR AND FINALLY HAD TO DRIVE TO DEALER - THEY WERENT ABLE TO GET THE KEY TO TURN OFF THE ENGINE EITHER AND HAD TO POP THE HOOD AND PULL WIRES.

5-SPEED MANUAL TRANSMISSION FAILED AFTER ONLY 80,200 MILES. UNDER NORMAL DRIVING CONDITIONS, ACCELERATING AFTER A STOP, THERE WAS A NOTICEABLE "CLUNK" SOUND AFTER SHIFTING FROM 1ST TO 2ND GEAR, AND THEN A CONTINUOUS LOUD RATTLING SOUND IN ALL THE GEARS 2ND-5TH. VEHICLE REMAINED DRIVABLE THOUGH WITH A CONTINUOUS CLATTERING SOUND IN 2ND-5TH GEARS AND WITH A SLIGHT SHUDDERING WHILE IN MOTION. VEHICLE HAD RECENTLY RECEIVED REGULAR 80,000 SERVICE. NO INDICATION OF A PROBLEM EXISTED UNTIL IT WAS MANIFEST IN THIS FAILURE. VEHICLE REMAINED DRIVABLE THOUGH NORMAL SPEEDS ENOUGH TO TAKE TO DEALERSHIP APPROXIMATELY 40 MILES AWAY. DIAGNOSIS WAS A PROBLEM IN THE GEARBOX NECESSITATING A REPLACEMENT OF THE TRANSMISSION. GIVEN THE RELIABILITY OF MOST MANUAL TRANSMISSIONS, I CONSIDER THIS FAILURE TO BE PREMATURE IN COMPARISON TO ITS EXPECTED SERVICE LIFE, AND THEREFORE MOST LIKELY DUE TO SOME DEFECT IN THE UNIT. VEHICLE IS CURRENTLY IN FOR SERVICE TO HAVE THE TRANSMISSION REPLACED. WILL PROVIDE DOCUMENTATION ONCE THE VEHICLE HAS BEEN RETURNED.

KEY GETS STUCK IN IGNITION WHEN TURNING OFF THE ENGINE.

TL* THE CONTACT OWNS A 2012 VOLKSWAGEN JETTA. WHILE DRIVING APPROXIMATELY 65 MPH, THE ELECTRONIC POWER CONTROL WARNING INDICATOR ILLUMINATED AND THE VEHICLE LOST ACCELERATION. THE CONTACT MERGED THE VEHICLE TO THE ROAD SHOULDER TO A COMPLETE STOP. THE ENGINE WAS TURNED OFF AND THEN RESTARTED. THE CONTACT STATED THAT THE VEHICLE HAD BEEN EXPERIENCING THE FAILURE FOR APPROXIMATELY SIX MONTHS. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC (WALLEN AUTO II IN MICHIGAN CITY, INDIANA) FOR DIAGNOSTIC TESTING AND THE ACCELERATOR PEDAL WAS REPLACED TWICE, BUT THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 97,000.

KEY GETS STUCK IN IGNITION WHEN TURNING OFF THE ENGINE. THIS HAS HAPPENED ON MULTIPLE OCCASIONS AND IS SPORADIC. LAST TIME WAS ON 7/17/2017.

"KEY GETS STUCK IN IGNITION AND I CANNOT TURN OFF THE ENGINE."

KEY GETS STUCK IN IGNITION AND I CANNOT TURN OFF ENGINE. THIS HAS BEEN HAPPENING FOR WEEKS. WHEN IT FIRST STARTED IT WAS ONLY ONCE AND AWHILE BUT NOW EVERY TIME I PARK MY CAR IT TAKES ME TWENTY OR MORE MINUTES TO TRY AND GET MY KEYS OUT AND TURN OFF ENGINE.

KEY WILL NOT TURN IN IGNITION CAUSING FLIP KEY TO FINALLY BREAK. HAS BEEN AN ISSUE FOR ABOUT A YEAR.

KEY STUCK IN IGNITION, UNABLE TO TURN OFF ENGINE ONLY BY RELEASING THE CLUTCH IN FIRST GEAR. PROBLEM HAPPENS ALL THE TIME BUT I HAVE BEEN ABLE WIGGLE IT OUT, HOWEVER NOW ITS STUCK FOR SURE!

IGNITION LOCKS UP PREVENTING KEY FROM BEING RELEASED OR ENGINE TURNING OFF. AFTER INSPECTION VW CAN FIND NO FAULT BY DRIVER, BUT NOT COVERED UNDER WARRANTY. REQUIRED IGNITION PARTS REPLACEMENT.

IGNITION WILL NOT TURN OFF. THE KEY GETS STUCK WITH THE ENGINE ON. IT TAKES 10 MINS TO AN HOUR JUST TO GET IT OFF. MANY VW DRIVERS ARE EXPERIENCING THIS PROBLEM. IT COSTS $500-$700 TO REPLACE IGNITION CYLINDER JUST TO HAVE IT BREAK DOWN A YEAR OR TWO. PLEASE FORCE A RECALL.

KEY GETS STUCK IN IGNITION WHEN TURNING OFF THE ENGINE. I PULLED INTO MY DRIVEWAY AT HOME ON LANCASTER ST IN PLATTEVILLE WISOCINSIN AND WENT TO TURN MY CAR OFF. I COULD NOT TURN THE KEY BACKWARDS TO SHUT OFF THE VEHICLE. MY CAR RAN FOR ABOUT 2 HOURS WHILE I CALLED AROUND TO MECHANICS AND DEALERSHIPS TRYING TO FIND SOMEONE WHO COULD HELP ME. THE VW DEALERSHIP IN DUBUQUE IOWA THAT I CALLED TOLD ME THAT HE HAS HEARD THIS HAS BEEN A COMMON ISSUE BUT HE DIDN'T KNOW HOW TO HELP ME. HE TOLD ME I COULD TRY BREAKING THE KEY. HOWEVER THAT MADE NO SENSE BECAUSE THE CAR WOULD STILL BE RUNNING, I WOULD STILL HAVE TO PAY TO GET THE KEY OUT, REPLACE WHATEVER IS WRONG WITH IT, AND BUY A NEW VERY EXPENSIVE KEY. MY CAR IS NOW SITTING AT A MECHANIC IN BENTON WISCONSIN WITH THE KEY STILL STUCK IN THE IGNITION.. I'M SURE HE UNHOOKED THE BATTERY SO THE ENGINE WOULD SHUT OFF. NOW I AM OUT A VEHICLE FOR 4-5 DAYS WITH THE HOLIDAY WEEKEND SO WHO KNOWS HOW SERIOUS THIS IS OR HOW SOON IT CAN BE FIXED. I WOULD APPRECIATE A RESPONSE OR SOME FEEDBACK. I AM A COLLEGE STUDENT L, I JUST BOUGHT MYSELF THIS CAR A YEAR AGO. THIS SHOULD NOT BE HAPPENING.

CAR IS SERVICED AT VW DEALER EVERY 10,000 MILES. AT 70,000 MILES THEY TELL ME MY REAR SIDE DOOR HINGES ARE RUSTED AND NEED REPLACEMENT AT MY COSTS. WHY WOULD DOOR HINGES RUST AWAY? WHEN IT DOES RAIN WHEN I OPEN THE REAR DOORS, WATER DOES POUR OUR THE BOTTOM OF DOOR.. POOR GERMAN ENGINEERING DESIGN? 2ND PROBLEM: THEY TELL ME MY EMERGENCY/PARKING BRAKE CABLE, ETC., IS RUSTED AWAY. ANOTHER ENGINEERING PROBLEM? AGAIN I'D HAVE TO PAY. 3RD PROBLEM: AT 73,000 MILES MY REAR HATCH WILL NOT OPEN. BROUGHT IT IN AND THEY SAY IT'S THE ELECTRONIC PART THAT WENT BAD. ENGINEERING? I PAID FOR REPAIR. I BOUGHT THE CAR NEW AND IT'S ONLY 5 YEARS OLD.

TL* THE CONTACT OWNS A 2012 VOLKSWAGEN JETTA. WHILE THE CONTACT'S SON WAS DRIVING 50 MPH, THE DRIVER HEARD A BANGING SOUND EVERY TIME THE VEHICLE JOLTED. THE VEHICLE WAS TAKEN TO SCOTT VOLKSWAGEN (777 TAUNTON AVE, EAST PROVIDENCE, RI 02914) WHERE IT WAS DIAGNOSED THAT THE FRONT DRIVER'S SIDE STRUT COIL SPRING FAILED AND BOTH FRONT STRUTS NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 135,000.

TL* THE CONTACT OWNS A 2012 VOLKSWAGEN JETTA. WHILE DRIVING 15 MPH, THE VEHICLE STALLED WITHOUT WARNING. THE CONTACT WAS ABLE TO RESTART THE VEHICLE, BUT THE VEHICLE STALLED AGAIN. THE VEHICLE WAS TOWED TO AN INDEPENDENT MECHANIC TO BE DIAGNOSED. THE CONTACT WAS INFORMED THAT THE FAILURE WAS DUE TO THE TIMING CHAIN SLIPPING. THE CONTACT WAS GIVEN THE OPTION OF REPLACING THE ENGINE OR PERFORMING A TIMING CHAIN SERVICE AND VALVE REPLACEMENT. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER AND THE DEALER WERE NOT NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 64,475.

VEHICLE WILL NOT TURN OFF. KEY GETS STUCK IN IGNITION SWITCH AND YOU CANNOT TURN OFF VEHICLE OR REMOVE KEY. DEALER SAYS THIS IS COMMON AND ONCE IT STARTS HAPPENING, YOU CANNOT TURN OFF THE ENGINE ROUTINELY. TO FINALLY TURN IT OFF, YOU HAVE TO USE TREMENDOUS FORCE AND IF THAT DOESN'T WORK, DRIVE THE VEHICLE AROUND FOR A BIT AND THEN TRY AGAIN.

KEY STUCK IN ON OR OFF POSITION - CAN'T TURN CAR OFF. CAN'T TURN IT ON. PLEASE LOOK AT THE COMPLAINTS UNDER UNKNOWN/OTHER - THERE ARE 38 OTHER COMPLAINTS ABOUT THE KEY GETTING STUCK IN THE IGNITION IN EITHER THE ON OR OFF POSITION. PEOPLE DON'T REALIZE IT FALLS UNDER ELECTRICAL. I CAN'T TURN MY CAR ON HALF THE TIME AND CAN'T TURN IT OFF OTHER TIMES. THE KEY IS JUST STUCK IN THE IGNITION SWITCH AND NOTHING I DO WILL MAKE IT MOVE. IT'S JUST BEEN TOWED TO THE SHOP FOR THE LAST TIME! VW KNOWS ABOUT THIS, THE DEALERS KNOW ABOUT THIS. IT'S DANGEROUS! WHAT AM I SUPPOSED TO DO WHEN I COME OUT OF A MALL IN THE DARK AND MY KEY WON'T TURN IN THE LOCK? OR WHEN I GO TO PARK SOMEWHERE AND THE CAR WON'T TURN OFF IN THE 92-DEGREE HEAT. I AM A SINGLE WOMAN AND THIS IS EXTREMEMLY DANGEROUS. IMAGINE IF THER ARE CHILDREN IN THE CAR AND YOU CAN'T TURN IT OFF? I'VE TRIED EVERYTHING EVERYONE ELSE HAS TRIED AND NOW I'M GOING TO TRADE THE CAR IN. BUT SOMEOE NEEDS TO DO SOMETHING ABOUT THIS. THE DEALER (AND MULTIPLE WEBSITES) SAY IT'S THE IGNITION CYLINDER AND VERY COMMON WITH THESE CARS. DEALERS WANT $600 AND UP TO FIX IT. AND SOME PEOPLE HAVE REPLACED THEIRS MORE THAN ONCE. THIS HAS BEEN GOING ON FOR NEARLY A YEAR WITH MY CAR. MY CAR ONLY HAS 70,000 MILES ON IT. THERE ARE OTHERS WITH EVEN FEWER MILES. WHY IS NO ONE PAYING ATTENTION TO THIS??? READ THE COMPLAINTS UNDER UNKNOWN/OTHER - THIS IS A VERY VERY COMMON COMPLAINT WITH THESE VEHICLES AND VERY DANGEROUS. WHERE IS THE RECALL?????

KEY GETS STUCK IN IGNITION WHEN TURNING OFF THE ENGINE.

KEY GETS STUCK IN IGNITION WHEN TURNING OFF THE ENGINE.

THE KEY WILL NOT RELEASE FROM IGNITION. CANT TURN CAR OFF. HAPPENS WITH INCREASING FREQUENCY. FORCED TO DRIVE AROUND AND TRY AGAIN. HAS HAPPENED APPROX 1 TIME PER MONTH FOR PAST 3 YEARS.

KEY WAS STUCK IN THE IGNITION AND CAR WOULD NOT SHUT OFF AT THE GAS STATION SO THAT I COULD PUT GAS IN THE CAR. AFTER FIGHTING WITH THE KEY FOR ABOUT AN HOUR IT FINALLY CAME OUT. NOW EVERY TIME I NEED TO SHUT OFF THE CAR I HAVE TO FLICK THE KEY REALLY HARD THE OPPOSITE WAY TO BE ABLE TO PULL IT OUT. AFTER RESEARCHING ONLINE IT SEEMS MANY OTHER JETTA OWNERS HAVE HAD THE SAME ISSUE YET VW HAS NOT MADE A RECALL. WE ARE BEING TOLD A NEW PART FOR THE IGNITION AND KEYS WILL NEED TO BE ORDERED. TOTAL COST AT THE DEALER WILL BE AROUND $680.

KEY GETS STUCK IN IGNITION WHEN TURNING OFF THE ENGINE.

KEY GETS STUCK IN IGNITION WHEN TURNING OFF THE ENGINE. I HAD THE IGNITION CYLINDER REPLACED BY THE THE DEALER TWO YEARS AGO AND RECENTLY I'VE BEEN EXPERIENCING THE SAME PROBLEM ALL OVER AGAIN. THIS WILL BE MY 3RD IGNITION CYLINDER FOR THE PAST 6 YEARS IF I GET THIS FIXED BY THE DEALER.

CAR WOULD NOT START SUDDENLY... VW DEALERSHIP SAID ENGINE NEEDS TO BE REPLACED. THERE WAS NO INDICATION ANYTHING WAS WRONG WITH THE VEHICLE. IT WAS DRIVING NORMALLY, NO ABNORMAL NOISES, NO CHECK ENGINE OR OTHER WARNING LIGHTS. LUCKILY, WE FOUND OUT ENGINE HAD FAILED WHEN TRYING TO START A PARKED VEHICLE. IT MAY HAVE BEEN AN UNSAFE SITUATION HAD THE ENGINE FAILED WHILE DRIVING.

KEY GETS STUCK IN IGNITION WHEN TURNING ON/OFF THE ENGINE.

KEY GETS STUCK IN THE IGNITION AND MY CAR WON'T TURN OFF. I HAVE CONTACTED THE DEALERSHIP AND THEY STATED IT'S A COMMON PROBLEM. THEY TOLD ME HOW TO GET THE KEY OUT BUT SOMETIMES IT TAKES ANYWHERE FROM 5-35 MINUTES TO REMOVE THE KEY IN ORDER FOR MY CAR TO TURN OFF.

THE KEY CONTINUED TO GET STUCK IN THE IGNITION AND IT WAS ALSO VERY DIFFICULT TO TURN THE KEY TO START THE ENGINE. AT ONE POINT, THE KEY WAS UNABLE TO BE REMOVED AND COULD NOT TURN THE CAR OFF WHILE MY DAUGHTER HAD IT. THE CAR WAS TAKEN TO VW DEALERSHIP AND THE IGNITION HOUSING HAD TO BE REPLACED. APPARENTLY, THIS HAS BEEN A RECURRENT PROBLEM.

TL* THE CONTACT OWNS A 2012 VOLKSWAGEN JETTA. THE CONTACT STATED THAT THE HORN WOULD NOT SOUND AND THE HEADLAMPS WOULD NOT ILLUMINATE. THE FAILURES OCCURRED WITHOUT WARNING. THE VEHICLE WAS NOT DIAGNOSED, BUT THE HEADLAMPS WERE REPLACED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURES. THE APPROXIMATE FAILURE MILEAGE WAS 95,000.

THE KEY FOR MY JETTA WILL NOT COME OUT OF THE IGNITION. THIS IS A RECURRING PROBLEM IN MANY VOLKSWAGENS AND PRESENTS A SAFETY RISK IF I AM NOT ABLE TO TURN OFF MY CAR. THIS HAPPENS EVERY SINGLE TIME I TRY TO TURN OFF MY CAR.

LOW BEAM HEADLIGHT BULBS FAIL FREQUENTLY. I PURCHASED THE CAR APPROX. 1 YEAR AGO AND HAVE HAD TO REPLACE EACH LOWBEAM BULB TWICE ALREADY. THEY HAVE FAILED ONE AT A TIME, SO I HAVE NOT LOST BOTH WHILE DRIVING.

MY HORN DOES NOT MAKE A SOUND WHEN I PRESS ON IT HOWEVER WHEN I LOCK THE CAR THE HORN SOUNDS OFF. I HAVE NEVER HAD AN ISSUE WITH A CAR HORN

WHILE DRIVING AT ANY UNKNOWN MOMENT THE CAR WILL START TO MISFIRE IN 1 OR MORE CYLINDERS (SEEMS LIKE USUALLY WHEN THERE IS MOISTURE IN THE AIR) BUT YOU STILL NEVER KNOW WHEN IT WILL HAPPEN. THIS CAUSES THE VEHICLE TO SUDDENLY GO INTO ENGINE POWER CONTROL AND WILL SOMETIMES CUT OFF THE STEERING AND BRAKES. I'VE GOTTEN CAUGHT IN THE MIDDLE OF AN INTERSECTION WITH NO BRAKES AND NO STEERING. I HAD TO USE MY PARKING BRAKE AND SHUT THE ENGINE OFF. MOST OF THE TIME THE STEERING GOES OUT IS WHEN I'M TRYING TO MAKE A U TURN. AND MOST OF THE TIME THE ENGINE STARTS TO MISFIRE AND/OR SHUT OFF IS WHEN I'M TRYING ACCELERATE EITHER AFTER BEING STOPPED AT A RED LIGHT OR SIGNIFICANT INCREASE LIKE MERGING ON A FREEWAY

DOOR LOCKS LOCKING AND UNLOCKING EVERY FEW SECONDS THIS IS THE FOURTH DOOR LOCK ON OUR VEHICLE TO DO THIS AND ONE NOT UNLOCKING FROM 20000 MILES TO 85000 MILES.

I WAS NEITHER ABLE TO TURN OFF MY CAR, NOR TO REMOVE THE KEY FROM THE IGNITION. WITH THE KEY IN THE IGNITION, IT IS NOT POSSIBLE TO LOCK THE CAR FROM THE OUTSIDE. LEAVING AN UNLOCKED, RUNNING CAR JUST TO BE ABLE TO PROCURE THE SPARE KEY IN THE HOPES THAT THE CAR COULD AT LEAST BE LOCKED BY UTILIZING THE SECOND KEY ARE SIGNIFICANT SAFETY RISKS. FURTHERMORE, THIS INCIDENT HAPPENED LATE ON A WEEKEND NIGHT, NOWHERE NEAR THE SPARE KEY, RENDERING ME INCAPABLE OF TAKING THE CAR TO A DEALERSHIP WITHIN A REASONABLE TIME, FORCING ME TO LEAVE AN UNLOCKED CAR RUNNING FOR MANY HOURS. RUNNING EVENTUALLY OUT OF OPTIONS TO STAY WITH THE CAR, THE KEY BROKE OFF IN A LAST DESPERATE ATTEMPT TO TURN OFF THE CAR. LIVING IN A MAJOR CITY WITH MANY UNSAFE NEIGHBORHOODS UNDERLINES THE IMPORTANCE OF BEING ABLE TO START AND TURN OFF A VEHICLE WHEN NEEDED, AS WELL AS TO LOCK THE VEHICLE TO KEEP ITS PASSENGERS AND CONTENTS SAFE AT ALL TIMES.

MY 2012 JETTA SPORTSWAGEN TDI IS HAVING WATER FREEZING IN THE INTERCOOLER CAUSING IT TO NOT START OR EVEN SMOKE WHEN STARTED. I HAD A 14 WITHOUT THIS ISSUE MY DAD HAS AM 04 PASSAT TDI NO ISSUE. I DID RESEARCH AND ON MANY WEBSITES IT MENTIONS 10-13 HAVING THIS ISSUE. THE DEALERSHIP TOLD ME THERE'S AN AFTER MARKER PART THAT FIXES THE FREEZING ISSUE. THIS PART WILL COST OVER 700 DOLLARS. WHY WAS THIS NOT RECALLED WHEN IT'S HAPPENING TO MANY YEARS AND THE DEALERSHIP HAS SEEN IT MULTIPLE TIMES.

"TAKATA RECALL" "WATER PUMP" I GOT MANY RECALLS ON MY JETTA GLI 2012 . THE LAST RECALL I GOT ON THE MAIL WAS ON NOVEMBER ,2016 FOR THE AIRBAG CONTROL . AFTER I DROPPED MY CAR FOR THE RECALL I PICKED IT UP SAME DAY . I NOTICED THAT THE AIRBAG LIGHT IS ON FOR THE FIRST TIME I HAVEN'T HAD ANY ISSUES LIKE THIS BEFORE . I RETURNED BACK TO THE DEALER AND INFORMED THEM , THEY SAID YOU HAVE TO LEAVE IT AND WE'RE SORRY WE DIDN'T TAKE CARE OF THAT . I DIDN'T HAVE TIME TO LEAVE IT THERE FOR ONE MORE DAY . NOW THEY'RE ASKING ME TO PAY FOR IT AROUND $992 ! I GOT ALL OF THE VOICEMAIL FROM THE DEALER THEY CALLED ME TO APOLOGIZE FOR THE AIRBAG LIGHT AND ASKED ME TO COME BACK TO FIX SINCE IT CAME UP AFTER I DROPPED IT FOR THE RECALL . ALSO , I HAVE SHOWED THE QUOTE FOR THE WATER LEAKING TO MANY AUTO CARE CENTERS IN HOUSTON . THEY TOLD ME THAT THIS KIND OF CAR WITH 2.0 ENGINE HAS A PROBLEM WITH THE WATER PUMP AND THEY WILL NEVER GET INVOLVED WHIT THIS CAR BECAUSE TO MANY PEOPLE WITH THE SAME ENGINE AND CAR MODEL HAD THE SAME PROBLEM SEVERAL TIMES . MY CAR ONLY GOT 60K MILE ON IT AND NEVER BEEN INTO AND ACCIDENT IT'S BEEN LESS THAN 5 YEARS NOW SINCE I PURCHASED THE CAR . I PAID 28K DOLLARS CASH FROM THE FIRST DAY JUST BECAUSE I TRUSTED IN VW. I HAVE CONTACTED VW OF AMERICA , BUT THEY DIDN'T HELP ME WITH MY CASE AND ASKED ME TO PAY FOR IT .

POWER STEERING FLUID LEAKING SO BADLY THAT FLUID MUST BE ADDED BEFORE DRIVING CAR.

THE FIRST THING I NOTICED AFTER DRIVING THE CAR WAS THE SMELL OF BURNING OIL OCCASIONALLY, THEN UPON OPENING THE HOOD AND REMOVING THE ENGINE COVER THERE WAS MINOR OIL SEEPAGE FROM THE VALVE COVER. THE CAR ITSELF IS 2012 JETTA GLI AND ONLY HAS ABOUT 27,500 MILES AS I TYPE THIS MESSAGE. BUT IT GETS WORSE, I NOTICE THE OIL LEVEL DROPPING AND HAVING TO PUT REFILL IT ABOUT 2 OR 3 TIMES A MONTH. AT THIS POINT I KNOW SOMETHING ISN'T RIGHT AND ITS NOT JUST A FAULTY VALVE COVER GASKET. DID SOME READING ONLINE AND I SUSPECTED IT WAS A FAULTY OIL SEPARATOR/PCV SYSTEM CREATING TOO MUCH CRANK CASE PRESSURE. I ALSO CHECKED THE REAR MAIN SEAL RECENTLY AND SEE OIL LEAKING BETWEEN THE MOTOR AND TRANSMISSION, SUGGESTING THE RMS HAS BEGAN TO FAIL. MY QUESTION IS IF THE CAR WAS "CERTIFIED PRE-OWNED" AND PCV VALVE FAILURE IS SOME WHAT COMMON FOR BOTH TSI AND FSI ENGINES, WHY WASN'T THE VEHICLES PCV INSPECTED FOR FAILURE OR CHANGED ENTIRELY WITH THE NEW REVISION? THERE ARE MANY REVISIONS ON THE OIL SEPARATOR/PCV VALVE FROM WHAT I SEE. SHOULDN'T THE DAMAGE TO THE RMS REPLACEMENT BE COVERED BY THE MANUFACTURER SINCE IT WAS DUE TO PREMATURE FAILURE OF THE OIL SEPARATOR, THAT IS KNOWN TO BE PRONE TO FAILURE OR FAULTY FROM THE FACTORY? CURRENTLY IM NOT DRIVING THE CAR AND WAITING FOR THE NEWEST REVISION OF THE OIL SEPARATOR BUT SINCE THE RMS HAS ALREADY BEGAN SEEPING OIL ITS ONLY A MATTER OF TIME BEFORE IT FAILS COMPLETELY. BEING A TRADE SCHOOL STUDENT WHO IS LOST HIS JOB RIGHT BEFORE CHRISTMAS LAST YEAR THIS UNEXPECTED FAILURE OF THE REAR MAIN SEAL AT ONLY 27,500 MILES, REGARDLESS OF VEHICLE AGE IS UNEXPECTED AND AT A SEVERE INCONVENIENCE. IF VOLKSWAGEN CANNOT PROVIDE AT LEAST THE LABOR COST FOR THE RMS REPLACEMENT I CANT SAY ILL EVER BUY ANOTHER VW FROM A DEALERSHIP AGAIN. *TR

TL* THE CONTACT OWNS A 2012 VOLKSWAGEN JETTA. THE CONTACT STATED THAT WHILE DRIVING AT VARIOUS SPEEDS, THE HORN FAILED TO FUNCTION. THE CONTACT STATED THAT THE HORN FUNCTIONED INTERMITTENTLY. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS 35,000.

COOLANT CAME THEN WENT OFF AFTER SHUTTING OFF CAR TURNING BACK THEN 3DAYS LATER ENGINE LIGHT CAME ON WHILE DRIVING PULLED OVER TURNT CAR OFF TURNED ON AFTER 5 MINS ENGINE LIGHT CUT OFF. 2 DAYS LATER ENGINE LIGHT CAME BACK ON. *TR

RIGHT REAR SEAT BELT IS JAMMED IN THE RETRACTED POSITION. CAR WAS PARKED ON LEVEL GROUND AT HOME DRIVEWAY. CANNOT PULL OUT SEAT BELT AS THE LOCKING MECHANISM WILL NOT LET IT BE PULLED OUT. THIS WAS A PROBLEM THAT STARTED A FEW MONTHS AGO. AFTER SEVERAL TUGS ON THE BELT, OR IF THE CAR MOVED OUT OF THE DRIVEWAY, THE MECHANISM WOULD EVENTUALLY RELEASE THE BELT SO IT CAN BE USED (AS REQUIRED BY LAW). THE PROBLEM GOT PROGRESSIVELY WORSE OVER THE PAST SEVERAL MONTHS UNTIL THE SEAT BELT IS NOW UNUSABLE. REPORTED TO DEALER DURING REGULAR SERVICE VISIT. DEALER INSPECTED AND NOTED THAT THE SEAT BELT NEEDED TO BE REPLACED. $233 SPECIAL ORDER PART AND $423 LABOR TO INSTALL. I BELIEVE A SEAT BELT, PARTICULARLY ON A VEHICLE THAT IS ONLY 4 TO 5 YEARS OLD, SHOULD FUNCTION PROPERLY ALL THE TIME. IT IS A REQUIRED SAFETY DEVICE THAT NEEDS TO FUNCTION PROPERLY EVERY TIME. THIS IS A SAFETY ISSUE AND A LEGAL LIABILITY. I CONTACTED VOLKSWAGEN OF AMERICA CUSTOMER CARE TO SEE IF THEY WOULD PAY FOR THE PARTS AND/OR REPAIR. THEY DECLINED AS THE VEHICLE IS OUT OF WARRANTY. I REPORTED TO VOA THAT I WOULD FILE THIS COMPLAINT WITH NHTSA. I DON'T BELIEVE I SHOULD HAVE TO PAY $656 TO REPLACE A SEAT BELT THAT SHOULD NEVER HAVE FAILED.

KEY STICKS IN THE IGNITION, WILL NOT DISENGAGE TO TURN THE CAR OFF. THIS SEEMS TO BE A ISSUE THAT I AM FINDING. I TRIED PARKING IN A FLAT SURFACE, IN THE DRIVEWAY AND NO LUCK. THIS STARTED A MONTH AGO WITH STICKING, BUT THE LAST FEW DAYS HAVE BEEN WORSE. SHIFTING DOES NOT HELP THE PROBLEM.

WHEN PARKED AND TRYING TO SHUT VEHICLE OFF, THE CAR WILL NOT SHUT OFF AND THE KEY WILL NOT COME OUT OF THE IGNITION.

MY 2012 JETTA WITH DSG AUTOMATIC 6 SPEED TRANSMISSION WOULD HAVE AN ISSUE OF EVERY 30-50 MILES, THE SERVICE WRENCH WOULD POP ON + CEL AT TIMES. THE CODE CAME UP P0106. AFTER CHECKING WITH DEALER, THEY CLEARED CODE UNDER WARRANTY MANY TIMES AND COULD NOT COME UP WITH THE SOLUTION. AFTER WARRANTY WENT THIS WAS HAPPENING FREQUENTLY. TOOK IT INTO THE DEALER +-7 TIMES TIL WE, SORT OF, FOUND THE ISSUE AT HAND. THE MAIN ISSUE IS WHEN THE WRENCH/CEL WOULD POP UP, THE TRANSMISSION WOULD START TO SHIFT EXTREMELY ROUGH UP AND DOWN UNTIL IT SIMPLY, WENT AWAY..... VERY CONFUSING AND FRUSTRATING TO SAY THE LEAST. ALSO, WHEN ON, I WOULD GET A RICH SMELL OF FUEL. WAS TOLD BY DEALER/VW THAT WHEN THIS COMBO OCCURS, THE ENGINE READS A DIFFERENT FUEL LOAD TO COMPENSATE FOR THE "AIR" GETTING IN. THIS HAPPENED FOR +-20,000 MILES. GRATEFUL CAR IS RUNNING GREAT NOW..... THEY CLEANED THE THROTTLE BODY A FEW TIMES + TIGHTENED INTAKE MANIFOLD TO FACTORY SPECS, AND THE ISSUE STILL CAME BACK AFTER +-400 MILES. FINALLY, THEY DID A "WIGGLE TEST" ON THE MAP SENSOR. THEN RECOMMENDED I REPLACE THE MAP SENSOR. AFTER READING ONLINE WITH PEOPLE IN SIMILAR ISSUES, IT APPEARS YOU SIMPLY NEED TO KEEP THIS SENSOR CLEAN. AFTER THAT DIAGNOSTIC, THEY WANTED TO CHARGE +-$125 TO REPLACE THE SENSOR. I REFUTED. SINCE THEY DID THE TEST BACK IN EARLY SEPTEMBER, I HAVE HAD 0 ISSUES WITH THE CAR. I HAVE CONTACTED MY LOCAL VW REP AND THE DEALER TO FOLLOW-UP MONTHLY. WHERE THE SENSOR IS LOCATED, IT IS SUSCEPTIBLE TO GETTING DIRTY. WHICH WILL THEN THROW OFF THE ENGINE CODES FOR NO REASON. I AM THANKFUL THIS IS SOLVED, FOR NOW. I HAVE READ MANY "P0106"ERS WITH THE SAME ISSUE WITH JETTA'S N PASSAT'S FROM 2010-2013 WITH THE DSG AUTO TRANSMISSION.

MY BRAKES FAILED TO WORK AS I WAS DRIVING DOWN A HILL AND ENTERING ONCOMING TRAFFIC AT A NEARBY STOP LIGHT.

WHEN PARKED AND TRYING TO SHUT VEHICLE OFF, THE CAR WILL NOT SHUT OFF AND THE KEY WILL NOT COME OUT OF THE IGNITION.

TL* THE CONTACT OWNS A 2012 VOLKSWAGEN JETTA. WHEN THE HORN WAS ACTIVATED, IT FAILED TO OPERATE WITHOUT WARNING. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 90,000.

MY CAR BROKE DOWN, I.E. A WARNING LIGHT EMITTED ON THE DASH. I WAS ABLE TO PULL MY CAR OVER. I TURNED OFF THE ENGINE AND THE CAR WOULD NOT RESTART. I HAD MY CAR TOWED TO THE DEALERSHIP. THE DEALERSHIP INFORMED ME MY HIGH PRESSURE FUEL PUMP FAILED AND SENT PIECES OF METAL INTO MY ENTIRE FUEL SYSTEM, AND THAT EVERYTHING EXCEPT THE FUEL TANK WOULD NEED TO BE REPLACED. THIS IS A $5400 REPAIR PER THE VW DEALERSHIP MY CAR WAS TOWED TO. VW OF AMERICA ISSUED A VOLUNTARY EXTENDED WARRANTY ON THIS FUEL PUMP TO 120K MILES. MY CAR BROKE DOWN AT 120,946 MILES. I CALLED VW OF A TO ASK IF THEY WOULD COVER AT LEAST PART OF MY REPAIR AS I WAS NOT FAR OUTSIDE OF THE WARRANTY WINDOW (946 MILES) - THEY SAID THEY WOULD DO NOTHING TO HELP ME. AFTER TALKING TO THE SERVICE GUY AT THE VW DEALERSHIP, HE TOLD ME HE'S HAD THREE OTHER VW TDI'S IN THERE THIS MONTH ALONE FOR THE EXACT SAME PROBLEM. I ALSO TALKED TO ANOTHER LOCAL VW MECHANIC SHOP TO GET ANOTHER QUOTE FOR THE REPAIR - THE OWNER THERE SAID HE "KNOWS ALL ABOUT THE PROBLEM." THUS, IT SEEMS THAT THE FUEL PUMP FAILURE I EXPERIENCED IS HAPPENING ON A LARGE SCALE TO SEVERAL PEOPLE WHO HAVE THE SAME CAR/FUEL SYSTEM I HAVE. VW OF AMERICA ALSO KNOWS ABOUT THIS PROBLEM, HENCE THEIR VOLUNTARY EXTENDED WARRANTY. IT IS MY OPINION THAT VW OF AMERICA SHOULD HAVE ISSUED A RECALL FOR A DEFECT, AS OPPOSED TO AN EXTENDED WARRANTY. BOTH THE VW DEALERSHIP WHERE MY CAR CURRENTLY IS, AS WELL AS THE LOCAL VW MECHANIC SHOP I SPOKE TO, ARE IN AGREEMENT THAT THE HIGH PRESSURE FUEL PUMP SHOULD HAVE BEEN RECALLED, BUT THAT VW OF AMERICA GOT OUT OF THIS COSTLY OPTION BY ISSUING AN EXTENDED WARRANTY. ANY HELP OR INSIGHT INTO THIS ISSUE THAT YOU CAN AFFORD IS GREATLY APPRECIATED.

ON SEVERAL OCCASIONS THE KEY IS STUCK IN THE ON POSITION AND I HAVE DIFFICULTY TURNING OFF THE ENGINE. THIS OBVIOUSLY OCCURS WHEN STATIONARY SINCE I AM TURNING THE VEHICLE OFF.

PURCHASED 2012 VW JETTA NEW AT LOCAL VW DEALERSHIP. CURRENTLY HAS APPROX 51,000 MILES ON IT. AT AROUND 29,000 MILES IGNITION SWITCH WOULD NOT SHUT OFF WHILE I WAS SHOPPING-TOOK TO DEALERSHIPI AND WAS TOLD IT WAS FIXED- HAD JUST STUCK. LESS THAN A MONTH LATER SAME THING HAPPENED. DEALERSHIP HAD THE CAR FOR WEEKS-(THIS TIME THEY DID PROVIDE LOANER CAR). MOST RECENT- PRIOR TO IGNITION PROBLEM CURRENTLY OCCURRING I HAD TO HAVE WIPER MOTOR REPLACED AT MY COST $600.00 PLUS DOLLARS. I SAT IN WAITING AREA OF DEALERSHIP THAT CLEARLY STATED WE PROVIDE LOANER CAR OR SHUTTLE SERVICE AT TIME OF YOUR APPT. NEITHER AVAILABLE ON THAT DAY. I ADDRESSED THIS ISSUE WITH SERVICE MANAGER WHO WAS OFF THAT DAY. RECEIVED APOLOGETIC E-MAIL. HAVE HAD TO REPLACE HEADLIGHT BULB AND NEEDS REPLACED AGAIN. COULD THIS BE AN ELECTRICAL ISSUE? IS THIS CAR EVEN SAFE TO DRIVE MY GRANDCHILDREN IN? I AM NOT FEELIN COMFORTABLE WITH IT. PRESENTLY AS I AM WRITING THIS MY CAR HAS BEEN RUNNING FOR 18 HOURS. IGNITION STUCK FRIDAY EVE- SERVICE DEPT NOT OPEN ON SAT. WHEN I CALLED FRIDAY EVE BASICALLY I WAS TOLD "GET IT OVER HERE SOMEHOW AND WE WILL TAKE A LOOK". PRESENTLY WEIGHING MY OPTIONS-NEEDLESS TO SAY I AM EXTREMELY DISAPPOINTED WITH THE PURCHASE OF MY FIRST NEW VW. PREVIOUSLY HAD OWNED TWO USED VW GOLF. NOTE: FIRST TIME I WAS FORTUNATELY CLOSE TO VW GARAGE WHICH IS A 40 MINUTE DRIVE FROM MY HOUSE-FORTUNATE AGAIN THIS TIME THAT IT'S SITTING IN MY DRIVEWAY RUNNING UNTIL I CAN FIGURE OUT A PLAN. LOVED MY VW-PAST TENSE. AFTER GOING ONLINE I SEE OTHER PEOPLE HAVE HAD THIS VERY EXPERIENCE WITH IGNITION. SEEMS IT IS GOING TO BE EXPENSIVE. VERY DISAPPOINTED! MY DEALERSHIP IS VW CLARKSBURG, WV. FORMER STAR MOTOR-1-304-623-7827. SHANE LEBLOND - "SERVICE MANAGER"

KEY BINDS IN IGNITION WHEN TURNING VEHICLE OFF. THIS HAD BEEN AN ONGOING ISSUE. KEY NEEDS TO BE JIGGLED TO TURN IGNITION SWITCH BACK TO GET KEY OUT. AT TIMES IT TAKES A FEW SECONDS TO REMOVE KEY, WHICH IS NOT GOOD IN CASE CAR NEEDS TO BE TURNED OFF AND EXITED QUICKLY.

NO WARNING OR DRIPS IN THE DRIVEWAY. STEERING RACK NEEDED TO BE REPLACED. WHILE DRIVING, STARTED MAKING NOISE WHEN TURNING. TOOK TO THE DEALER THAT NIGHT. REQUIRED STEERING RACK REPLACEMENT. NO POWER STEERING FLUID WAS FOUND. SEE ATTACHED.

KEY GETS STUCK IN IGNITION WHEN TURNING OFF THE ENGINE. THE KEY WILL NOT GO INTO THE BACK (OFF) POSITION, SO THE CAR REMAINS RUNNING. THIS IS APPARENTLY A KNOWN PROBLEM ACCORDING TO THE DEALERSHIP, SO IT SHOULD BE A COVERED REPAIR UNDER A RECALL. THIS IS NOT AN INEXPENSIVE FIX.

TL* THE CONTACT OWNS A 2012 VOLKSWAGEN JETTA. WHILE DRIVING 20 MPH, THE VEHICLE ACCELERATED FORWARD IN A JERKING MOTION WITHOUT WARNING. THE VEHICLE WAS TAKEN TO THE DEALER TO BE SERVICED PER A RECALL RELATED TO THE FAILURE; HOWEVER, THE FAILURE RECURRED. ALSO, A HOWLING SOUND EMITTED FROM THE ENGINE AND THE OIL AND CHECK ENGINE WARNING INDICATORS ILLUMINATED. THE VEHICLE WAS TAKEN BACK TO THE DEALER, BUT THE FAILURE WAS NOT DIAGNOSED. IN ADDITION, THE CONTACT STATED THAT THE HEADLIGHTS BECAME INOPERABLE INTERMITTENTLY WITHOUT WARNING. THE CONTACT ALSO MENTIONED THAT THE FRONT DRIVER SEAT INDEPENDENTLY READJUSTED AND THE STEERING WHEEL SHOOK VIOLENTLY WHEN THE VEHICLE WAS DRIVEN. THE VEHICLE WAS TAKEN TO THE DEALER AND AN INDEPENDENT MECHANIC WHERE IT WAS DIAGNOSED THAT THE PURGE VALVE AND THE STEERING RACK FAILED AND NEEDED TO BE REPLACED. THE VEHICLE HAD NOT BEEN REPAIRED. THE FAILURE MILEAGE WAS 66,000.

KEY GETS STUCK IN IGNITION WHEN TURNING OFF THE ENGINE.

KEY GETS STUCK IN IGNITION WHEN TURNING OFF THE ENGINE.

KEY GETS STUCK IN IGNITION WHEN TURNING OFF THE ENGINE

KEY GOT STUCK IN IGNITION AND CAR WILL NOT SHUT OFF. CAR WAS IN PARK ON A FLAT DRIVEWAY. KEY BROKE IN HALF WHILE STILL IN IGNITION. WAS ABLE TO REMOVE KEY WITH PLIERS

KEY GETS STUCK IN IGNITION WHEN TURNING OFF THE ENGINE. KEY WILL NOT TURN OFF ENGINE AND KEY CAN NOT BE REMOVED. THIS OCCURS WHEN THE CAR IS PARKED AND I TRY TO TURN OFF THE ENGINE.

TL* THE CONTACT OWNED A 2012 VOLKSWAGEN JETTA. ANOTHER VEHICLE CRASHED INTO THE FRONT PASSENGER SIDE OF THE CONTACT'S VEHICLE. THE AIR BAGS DID NOT DEPLOY. A POLICE REPORT WAS FILED. THE CONTACT SUSTAINED INJURIES TO THE LEFT FOOT, LEFT KNEE, AND LEFT ARM. THE PASSENGER SUSTAINED INJURIES TO THE CHEST, ARMS, AND LEFT LEG THAT REQUIRED MEDICAL ATTENTION. THE VEHICLE WAS DESTROYED AND TOWED. THE VIN WAS NOT INCLUDED IN NHTSA CAMPAIGN NUMBER: 15V483000 (AIR BAGS). THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 72,000. ..UPDATED 05/23/17 *BF *TR

KEY GETS STUCK IN IGNITION WHEN TURNING OFF THE ENGINE. (CAR IN PARK, STATIONARY.) MUST TURN KEY BACK AND FORTH SEVERAL TIMES TO REMOVE. ONGOING SINCE EARLY AUGUST.

I WAS TURNING A BLIND 90 DEGREE CORNER ON MY PRIVATE ROAD GOING APPROX. 10-15 MILES PER HOUR WHEN I COLLIDED WITH MY ROOMMATE WHO WAS RETURNING HOME. UNFORTUNATELY WE WERE AT THE SAME PLACE AT THE SAME TIME AND COULDN'T SEE EACH OTHER. MY AIRBAGS DEPLOYED AND WHEN THEY DID, THE DRIVER'S AIRBAG COVER (WHERE THE VW LOGO IS) ON THE CENTER STEERING COLUMN, FLAPPED OPEN AND OVER ONTO MY LEFT FOREARM LIKE A SUPER HOT BRANDING IRON. THE VW LOGO BOTH SEARED INTO AND CUT INTO MY ARM. I WILL MOST LIKELY BE SCARRED FOR LIFE. I FEEL THAT THIS METAL VW LOGO IN THE CENTER OF THE STEERING WHEEL IS A DANGEROUS SITUATION WAITING TO HAPPEN.

KEY GETS STUCK IN IGNITION WHEN TURNING OFF THE ENGINE.

KEY GETS STUCK IN IGNITION WHEN TURNING OFF THE OFF THE ENGINE. (IT WAS STATIONARY I.E. IN PARK)

CAR WONT START AFTER YOU SHUT IT OFF. REPLACED THE BATTERY TWICE AND THE ALTERNATOR THREE TIMES IN THREE DAYS. NO CHARGE FROM THE ALTERNATOR TO THE BATTERY. HAD IT TESTED THE BATTERY IS GOOD BUT STILL SHOWING A BAD ALTERNATOR. REPLACED ALL THE FUSES AS WELL. DIAGNOSTIC IS TELLING US NOTHING EXCEPT THE ALTERNATOR ISN'T CHARGING THE BATTERY. CAR HAS BEEN SITTING FOR TWO WEEKS BECAUSE I'M TIRED OF PAYING PEOPLE TO LOOK AT THE CAR AND CANT FIGURE OUT WHATS WRONG WITH IT. I'M AFRAID TO LET MY DAUGHTER DRIVE IT BECAUSE SHE IS PREGNANT AND I DON'T WANT HER STRANDED ON THE ROAD OR THE CAR CUT OFF ON THE HIGHWAY AND SHE GET SERIOUSLY HURT.

MY KEY KEEPS GETTING STUCK IN THE IGNITION. IT WON'T TURN AT ALL. I HAD TO TAKE IT TO THE DEALERSHIP, AND EVEN THEY HAD TROUBLE TURNING IF OFF. THEN THEY COULDN'T TURN IT BACK ON. LUCKILY I HAD JUST GOTTEN HOME FROM WORK, SO I WASN'T STUCK ANYWHERE. APPARENTLY THIS IS NOT A NEW ISSUE, AND IT'S QUITE RIDICULOUS THAT I'M NOW GOING TO HAVE TO SPEND $500 TO REPLACE A PART THAT VW SHOULD BE RESPONSIBLE FOR. MY CAR IS ONLY 4 YEARS OLD.

THE HORN HAS NOT BEEN WORKING SINCE NOVEMBER 2015. THERE IS A RECALL ON THE AIR BAG IN THE HORN.

KEY GETS STUCK IN IGNITION WHEN TURNING OFF THE ENGINE. WHEN I ARRIVE AT A DESTINATION, I PUT THE CAR INTO PARK AND THEN TRY TO REMOVE THE KEY AND IT WON'T COME OUT. I HAVE TO JIGGLE THE KEY AND MANEUVER IT FOR SEVERAL MINUTES UNTIL IT COMES OUT. THIS IS VERY DANGEROUS AND ANNOYING.

THE TURN SIGNAL LEVER BROKE UNDER NORMAL USE CONDITIONS - FAILED TO RESET FROM "ON" POSITION WITH SIGNAL OPERATIONAL / UNABLE TO TURN OFF SIGNAL - HEADLIGHT HIGH/LOW-BEAM FUNCTION ALSO DISABLED. APPARENT INTERNAL PART FAILURE OR BREAKAGE OF PLASTIC COMPONENTS.

SOMETIMES THE KEY WILL NOT TURN ON. IT GOES IN, BUT WILL NOT TURN. IT SEEMS TO BE WHEN THE WEATHER IS WARMER. ALSO, SOMETIMES IT TAKES SEVERAL MINUTES TO TURN THE KEY OFF. WHEN THAT HAPPENS, I JUST SIT THERE TRYING, WHILE THE CAR CONTINUES TO RUN. I HEAR IT'S $550-750 TO HAVE THIS REPAIRED, BUT IS VERY COMMON BASED ON WHAT I'M FINDING ONLINE. IT STARTED HAPPENING IN APRIL 2014. IT'S RIDICULOUS.

WHEN TURNING OFF THE IGNITION, THE KEY REMAINS IN THE ON POSITION, NOT ALLOWING ME TO TURN OFF THE ENGINE AND REMOVE THE KEY. THE KEY IS STUCK IN THE IGNITION. THIS HAS HAPPENED OVER 100 TIMES, THE LOCAL DEALER SAYS IT IS NOT THEIR ISSUE AND WILL COST ME $550 TO REPLACE.

KEY GETS STUCK IN IGNITION WHEN TURNING OFF THE ENGINE.

WHILE IN PARK MY KEY WAS STUCK IN THE IGNITION AND WOULD NOT COME OUT. CAR WAS ON AND I TRIED TO TURN IT OFF AND REMOVE THE KEY AS NORMAL BUT IT WOULD NOT TURN FULLY TO THE OFF POSITION OR COME OUT. I EVENTUALLY STALLED MY CAR OUT AS IT IS A MANUAL TO SHUT IT OFF AND FIDDLED WITH IT FOR AN HOUR AND WAS ABLE TO GET THE KEY OUT. THIS HAS HAPPENED A COUPLE TIMES.

KEY GOT STUCK IN THE IGNITION WITH MOTOR RUNNING. COULD NOT TURN TO "OFF" POSITION. ALTHOUGH I COULD KILL THE MOTOR BY RELEASING THE CLUTCH (MANUAL TRANSMISSION), I STILL COULD NOT TURN THE KEY OFF AND, THEREFORE, WOULD HAVE TO JUST LET THE BATTERY DIE AFTER MANY HOURS OF SITTING THERE WITH THE KEY ON. I COULD NOT LEAVE THE VEHICLE UNATTENDED AS ANYONE COULD HAVE GOTTEN IN, STARTED IT RIGHT UP, AND LEFT WITH IT. DID A GOOGLE SEARCH AND FOUND THAT OPINION PLACED THE BLAME ON A FAULTY IGNITION SWITCH. ALSO DISCOVERED MANY OTHERS WITH THIS EXACT SAME PROBLEM WHO HAD TO HAVE THEIR IGNITION SWITCHES REPLACED, SO THIS IS A KNOWN PROBLEM WITH VOLKSWAGEN.

LIKE THE RECALL ON 2011 JETTA HORN THE 2012 JETTA HORN HAVE THE SAME ISSUE. WHILE DRIVING THROUGH A PARKING LOT WAS HIT BY A DRIVER BACKING UP AND VOULD NOT WARN THE DRIVER DUE TO AHORN THAT DOES NOT WORK. TODAY I WAS ALMOST SANDWICHED BETWEEN A SEMI-TRUCK AND A CAR MOVING INTO MY LANE. LUCKILY FOR ME AND THEKID THE DRIVER IN THE CAR GOT BACK IN THEIR OWN LANE. IT APPEARS THE TRUNK LIGHT DOES NOT WORK EITHER. THIS IS THE SECOND TIME THE HORN AND TRUNK LIGHT STOPPED WORKING, LAST TIME IT FIXED IT'S SELF THIS TIME IT SEEMS TO NEED HELP TO RESOLVE THE PROBLEM. HORN CLICKS NO SOUND, NO ALARM WARNING SOUNDS.

THE KEY IS STUCK IN THE "ON" POSITION IN THE IGNITION WITH THE CAR RUNNING. THE KEY WILL NOT PHYSICALLY MOVE FROM THE "ON" TO "OFF" POSITION TO TURN THE CAR OFF. AFTER LOOKING THIS UP IT IS A COMMON PROBLEM WITH THIS TYPE OF VW. THE CAR IS ABLE TO SHIFT BETWEEN PARK, DRIVE, AND NEUTRAL. WHEN PUTTING THE CAR IN PARK TO TURN THE VEHICLE OFF THE KEY DOESN'T BUDGE

IGNITION KEY WILL NOT TURN OFF AFTER STARTING CAR. HAVE TO JIGGLE AND TAP ON KEY TO EVENTUALLY GET KEY TO TURN TO THE OFF POSITION. ONCE OUT OF TEN TIMES THE KEY MAY TURN OFF NORMALLY. I HAVE TRIED MOVING THE STEERING WHEEL BACK AND FORTH WHILE TURNING KEY OFF. I'VE ALSO TRIED MOVING THE GEAR SHIFTER TO SEE IF THE LOCK IS PREVENTING THE KEY FROM TURNING. NOTHING REALLY SEEMS TO WORK. THEN FOR NO REASON AT ALL I YOU WILL BE ABLE TO TURN IT OFF. SEEMS LIKE THE TUMBLERS GET OUT OF LINE OR SOMETHING. CAR IS PARKED ON FLAT LEVEL DRIVEWAY WHEN THIS HAPPENS.

KEY STUCK ON THE ON POSITION AND NOT ABLE TO TURN KEY, TO TURN CAR OFF.

THE IGNITION SWITCH IS BECOMING INCREASINGLY DIFFICULT TO TURN OFF AND REMOVE THE KEY FROM. I'VE DONE MY RESEARCH AND HAVE FOUND A COMMUNITY OF OTHER VW OWNERS EXPERIENCING SIMILAR ISSUES WITH THE VW MODELS (MANY JETTAS LIKE MINE). THE VEHICLE IS SAFELY PARKED, ETC, AND THE KEY MUST BE TURNED SO HARD THAT IT FEELS LIKE ONE COULD BREAK/DAMAGE THE KEY IN THE IGNITION SWITCH BEFORE IT RELEASES.

THIS IS REGARDS TO THE TOYO TIRES ON MY CAR WHICH ARE DEFECTIVE AND THE MANUFACTURER DOES NOT AGREE WITH THAT. THE BEADING OF THE TIRE ARE WEEK AND THERE IS BUBBLE ON THE TIRE. ONE DAY I WAS DRIVING MY CAR ON THE HIGHWAY AB SUDDENLY THE TIRE EXPLODED AND ALL THE BEADING IS CUT BUT NOT EVEN A SINGLE SCRATCH ON THE RIM OR THE CAR. I AM HOPING THIS WOULD BE ADDRESSED AND SAVE LIVES OF THE PEOPLE.

TL* THE CONTACT OWNS A 2012 VOLKSWAGEN JETTA. WHEN STARTING THE VEHICLE, THE EPC WARNING LIGHT ILLUMINATED AND THE VEHICLE STALLED WHEN ATTEMPTED TO DRIVE. THE VEHICLE WAS TOWED TO THE DEALER WHERE THE FAILURE CODE WAS CLEARED FOR THE ABS FUSE. IN ADDITION, WHILE DRIVING 60 MPH, THE BRAKE LIGHT FAILED. THE VEHICLE WAS TAKEN TO THE DEALER WHERE IT WAS DIAGNOSED THAT THE BRAKE SWITCH AND BRAKE BOOSTER FAILED AND NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 73,000.

KEYS ALWAYS STOCK ON IGNITION. IT HAS 49,000 MILES IT SHOULDNT BREAK ALREADY.

TL* THE CONTACT OWNS A 2012 VOLKSWAGEN JETTA SPORTWAGEN. WHILE DRIVING APPROXIMATELY 30 MPH, THE BRAKES MADE A GRINDING NOISE AND AN ODOR WHEN THE BRAKE PEDAL WAS DEPRESSED. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC WHO DIAGNOSED THAT THE REAR PASSENGER SIDE CALIPER FAILED AND WAS RUBBING METAL TO METAL. THE VEHICLE WAS REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 58,000.

KEY JAMMED IN THE IGNITION, UNABLE TO TURN CAR OFF. INITIALLY IT WAS JUST DIFFICULT TO SWITCH OFF AND REQUIRED SOME TIME TO GET IT JUST RIGHT. EVENTUALLY IT LOCKED UP ENTIRELY AND THE KEY BROKE OFF WHILE TRYING TO SWITCH THE CAR OFF. HAD A VW DEALER REPLACE THE IGNITION CYLINDER, NEW KEY ETC. EVEN THE DEALER SAID THIS WAS A COMMON ISSUE. CONTACTED VW CUSTOMER SERVICE, THEIR RESPONSE "IT'S OUT OF WARRANTY". CAR HAS 59 000 MILES ON IT. THIS IS NOT A PART THAT SHOULD EVER FAIL.

KEY STUCK IN IGNITION CAR WILL NOT TURN OFF CANNOT TURN OFF WHEN CAR IS IN PARK EMERGENCE BRAKE IS ENGAGED AND FOOT IS ON BRAKE PEDAL

THE TURBO ON MY 2012 JETTA SPORTWAGON HAS FAILED AT 89,000 MILES AND VW WOULD NOT FIX IT. IT COST ME $3000 TO FIX. THE PARTICULATE FILTER WAS DIRTIED AS A RESULT OF THE FAILURE AND VW WILL NOT REPLACE IT. IT WILL COST ME $2000 TO FIX IT. I WANT FULL VALUE FOR THE CAR PLUS MY $3000 BACK TO FIX THE TURBO. THE TURBO FAILED FIVE MONTHS AFTER VW COMPLETED THE MANDATORY "SERVICE SOFTWARE UPDATE" REQUIRED TO GET AN APPROVED SMOG CHECK.

CAR'S FUSE # 6 KEEPS BLOWING WHICH CONTROLS THE BACK LIGHTS THAT TURNS ON AT NIGHT, WHEN FUSE BLOWS LIGHTS ON BACK GO OUT AND CARS BEHIND YOU CAN'T SEE YOU AND MAY CAUSE A COLLISION WHERE SERIOUS INJURY AND DEATH MAY RESULT. I THINK THIS AN ENGINEERING FLAW WHERE THEY CONNECTED THE BACK LIGHTS TO OTHER MODULES IN THE CAR, SO THE SHORT REMAINS AND CAR IS NOT SAFE TO DRIVE AT NIGHT FUSE KEEPS BLOWING EVERY TIME YOU PUT A NEW ONE IN VW IS NOT WILLING TO LOOK AT THE PROBLEM AND GIVE ME A SOLUTION, THE SHORT IS NOT IN ANY OF THE LIGHTS ON THE BACK OF THE CAR, OR INSIDE THE CAR, VW IS REFUSING TO GIVE ME THE SCHEMATIC DIAGRAM FOR THAT CIRCUIT SO WE CAN TRACE THE PROBLEM, THEY INSIST ON TAKING IT TO THE DEALER WHERE IT IS GOING TO BE A VERY EXPENSIVE FIX TO TRACK DOWN THE SHORT WHERE IT IS AN ENGINEERING FLAW. ALSO THE AIR BAGS WARNING LIGHTS COME ON INTERMITTENTLY, AND SEAT BELTS WARNING LIGHTS COME ON AND START CHIMING WHILE YOU HAVE SEAT BELTS ON AND PROPERLY FASTENED, DO NOT KNOW IF SEAT BELT OR AIRBAGS ARE DEFECTIVE WHICH IS VERY UNSAFE IN MY OPINION, AND VW REFUSES TO LOOK AT MY PROBLEM WITHOUT A HEFTY DEALER CHARGE. PLEASE HELP

HAD CAR IN FOR NEW TIRES AND AFTER I LEFT THE MILEAGE WENT FROM MID 40S TO MID 30S, NO ENGINE SERVICE LIGHT, NO PARTICAL FILTER LIGHT, RETURNED TO DEALER AND DIDN'T OFFER TO CHECK IT. 24,000 MILES. IS THIS SOMETHING TO DO WITH DIESELGATE?

MY FIRST CONCERN IS THE SEAT BELT WARNING LIGHT WILL NOT STOP MAKING AN ALARM NOISE. MY SEAT BELT IS PLUGGED IN, AND THE ALARM WILL NOT STOP AND THE DASHBOARD VIEWS IT AS UN PLUGGED AS WELL. CLEARLY, IT WAS PLUGGED IN. I TRIED TO TAKE IT OUT, INSERTING IT BACK IN SLOW AND FAST. NEITHER WAS ACKNOWLEDGED BY THE SYSTEM. AM I EVEN SAFE??? SECOND, THERE IS SOME SORT OF DELAY WHILE DRIVING. I JUST PURCHASED THE CAR IN DECEMBER 2015. IN MARCH 2016, THE CAR HAS SOME SORT OF DELAY WHILE I'M DRIVING. NOT DURING DECELERATION OR ACCELERATION. BUT IN THE 40 -50 MPH RANGE. I REALIZE, MAYBE IT HAS SOMETHING TO DO WITH THE TURBO INJECTION. IT HAS STARTED HAPPENING AGAIN SPORADICALLY A MONTH LATER.... ??? PLEASE HELP WITH CLARITY ON THIS ISSUE. IS THERE FUEL INJECTION ISSUES WITH TDI? OKW

ON AN AFTERNOON IN EARLY FEBRUARY 2016, MY 2012 VW JETTA TDI WENT INTO 'LIMP' MODE AFTER STARTING IT AND DRIVING FOR LESS THAN TWO MINUTES OUT OF MY WORKPLACE PARKING LOT. I WAS BARELY ABLE TO GET IT TO THE SIDE OF THE ROAD AND STOP, WHEN IT DIED COMPLETELY AND WOULD NOT START AGAIN. THE GLOW PLUG DASH LIGHT CAME ON. I HAD IT TOWED TO THE DEALER THE NEXT DAY AND THEY DIAGNOSED THAT THE HIGH PRESSURE FUEL PUMP (HPFP) HAD FAILED, BLOWING ,METAL SHARDS THROUGHOUT THE ENTIRE FUEL SYSTEM. THEY PERFORMED A DIESEL FUEL TEST, WHICH 'PASSED', SO ALL REPAIRS WERE COVERED UNDER WARRANTY. THE CAR HAD 53,000 MILES ON IT AT THAT POINT. PARTS ALONE WOULD HAVE COST NEARLY $4000, AND I WAS NOT SHOWN WHAT THE LABOR COSTS WOULD HAVE BEEN! I THEN DISCOVERED THAT THIS IS A 'KNOWN' ISSUE BUT NOT UNDER RECALL, ONLY AN EXTENDED WARRANTY PERIOD. HAVING THE COMPLETE LOSS OF POWER THAT LIMP MODE RESULTED IN, AND BEING STRANDED FOR HOURS WAITING FOR A TOW, MADE ME RECONSIDER MY PURCHASE DECISION FOR THIS VEHICLE. I AM VERY GLAD I WAS NOT ON THE FREEWAY, AS THE FAILURE COULD HAVE BEEN DEADLY IN THAT DRIVING ENVIRONMENT. WITH THE CURRENT DIESEL EMISSIONS SCANDAL ONGOING, I AM 'STUCK' WITH THIS VEHICLE, UNLESS I WANT TO TAKE A DRASTIC HIT ON PRIVATE RESALE VALUE; NO ONE WILL TAKE IT IN TRADE. THIS IS A VERY DANGEROUS PROBLEM THAT NEEDS BETTER RESOLUTION.

4/5/16 4:30PM, VEHICLE WOULD NOT SHUT OFF. BROUGHT TO VOLKSWAGEN DEALERS WHO DIAGNOSED VEHICLE WITH AN IGNITION LOCK CYLINDER HOUSING ISSUE. THE VEHICLE DID NOT STALL OR FAIL IN THAT SENSE, BUT IT IS STILL DISTRESSING TO HAVE A FAULT ON THE IGNITION SWITCH.

THE VEHICLES ENGINE WOULD REV BY ITS SELF WITH THE PEDAL STUCK TO THE FLOOR AND THE CLUTCH WOULD NOT DISENGAGE DURING THIS LEAVING THE VEHICLE ACCELERATING ON ITS OWN.

TL* THE CONTACT OWNS A 2012 VOLKSWAGEN JETTA SPORTWAGEN. THE CONTACT STATED THAT WHILE PARKED, THE TRUNK AJAR WARNING LIGHT ILLUMINATED AND THE TRUNK OPENED INDEPENDENTLY. THE CONTACT MENTIONED THAT THE TRUNK FAILED TO CLOSE PROPERLY. THE FAILURE OCCURRED CONSTANTLY. THE VEHICLE WAS TAKEN TO THE DEALER WHERE IT WAS DIAGNOSED THAT THE REAR LATCH HAD FAILED AND NEEDED TO BE REPLACED. THE VEHICLE WAS REPAIRED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS 37,545.

TL* THE CONTACT OWNED A 2012 VOLKSWAGEN JETTA. WHILE DRIVING 70 MPH, THE VEHICLE FAILED TO REMAIN IN POSITION AND THE REAR OF THE VEHICLE MOVED TO THE OPPOSITE POSITION WHEN THE STEERING WHEEL WAS TURNED. THE CONTACT VEERED TO THE LEFT AND THE STEERING WHEEL SEIZED. AS A RESULT, THE CONTACT CRASHED INTO A CONCRETE DIVIDER. THE AIR BAGS DEPLOYED. THE CONTACT SUSTAINED NECK AND SHOULDER INJURIES THAT REQUIRED MEDICAL ATTENTION. A POLICE REPORT WAS NOT FILED. THE VEHICLE WAS TOWED FROM THE CRASH SCENE AND WAS DEEMED DESTROYED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE VEHICLE WAS PREVIOUSLY REPAIRED UNDER NHTSA CAMPAIGN NUMBER: 14V656000 (SUSPENSION). THE FAILURE MILEAGE WAS 53,000.

DRIVER SIDE BULB KEEPS BURNING OUT. WAS REPLACED BY DEALER WITH OEM PARTS, BUT IT KEEPS BURNING OUT EVERY MONTH. THE DAYLIGHT RUNNING LIGHT ON THE DRIVER SIDE DOES NOT WORK. THEY KEEP REPLACING IT AND IT KEEPS BURNING OUT. I SEE MANY OTHER JETTA'S LIKE MINE WITH THE SAME PROBLEM ON THE ROAD.

MY HEADLIGHTS KEEP BURNING OUT. I REPLACED THEM 4 TIMES IN THE LAST TWO MONTHS! THERE IS NOTHING WRONG WITH THE BULB HARNESSES. THERE WAS A POINT WHERE BOTH HEADLIGHTS BURNED OUT AT THE SAME TIME AND I HAD NO LIGHTS! I DID RESEARCH ON THIS MATTER TO FIND MANY JETTA OWNERS ARE HAVING THE SAME ISSUE THESE BULBS ARE NOT CHEAP TO KEEP REPLACING THEM EVERY COUPLE OF MONTHS, AND THE SAFETY ISSUE HAS TO BE CONSIDERED HERE. I WAS PARKED THANK GOD O NOTICED NO LIGHTS BEFORE O DROVE. IF WHERE I LIVED WAS LIT UP I NEVER WOULD HAVE NOTICED BOTH MY BULBS WERE BURNT OUT!

FOR OVER A YEAR, MY CAR WAS HAVING HESITATION ISSUES. I KEPT CALLING MY DEALER AND GOING IN FOR REGULAR SERVICE. AT ONE POINT, MY CAR STARTED BUT THEN TURNED OFF TWO TIMES. I KEPT GETTING DIFFERENT STORIES..."UNABLE TO REPLICATE", "A FAULTY VALVE, CODE P2004." ON MY WAY TO WORK 2/23/16, MY CAR LOST POWER ON ACCELERATION. THE CHECK ENGINE LIGHT AND THE COIL (TDI) LIGHT CAME ON. I PULLED OVER AND TURNED OFF THE CAR AND WAITED. THEN STARTED THE CAR AGAIN, BEGAN DRIVING, AND IT HAPPENED AGAIN. I CALLED THE TOW TRUCK. DEALER SERVICE MANAGER (FITZGERALD - ANDREW) GAVE ME THE RUN AROUND -- TELLING ME THAT I PUT CONTAMINATED FUEL IN MY CAR. I CALLED SUNOCO AND MY, GEICO, IMMEDIATELY. THE MOST UPSETTING PART OF ALL OF THIS WAS HOW ANDREW APPROACHED THE PROBLEM, EXAGGERATED MY INVOLVEMENT IN IT AND ARROGANTLY USED HIS POSITION TO SHOW BLAME TO ME -- NEVER EXPLAINING THIS IS AN EXTENDED RECALL AND WHY! I AM NOW GETTING MY FUEL PUMP FIXED UNDER THE WARRANTY. BUT.... THIS SHOULD BE A RECALL NOW. I KNOW THAT THIS PROBLEM WAS ON-GOING FOR ME FOR A WHOLE YEAR, AND I BELIEVE THAT IT HAS DAMAGED MY CAR, AND I CANNOT PROVE THIS. PLEASE SAVE OTHER OWNERS AND RECALL THIS PART.

TL* THE CONTACT OWNS A 2012 VOLKSWAGEN JETTA. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 14V656000 (SUSPENSION); HOWEVER, THE DEALER STATED THAT THE PART NEEDED TO PERFORM THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS NOT NOTIFIED OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE.

WHEN THE WEATHER IS COLD (BELOW FREEZING), WHILE DRIVING, AFTER SITTING OUTSIDE OVERNIGHT, OR IN SNOWY CONDITIONS, THE WINDSHIELD WIPERS FREEZE AND DO NOT WORK UNTIL THE WEATHER WARMS UP, OR THE VEHICLE IS PARKED IN A GARAGE. I LIVE IN THE MOUNTAINS OF COLORADO AND THIS HAS BEEN AN ONGOING ISSUE DURING COLD AND SNOWY WEATHER. THIS IS A SAFETY HAZARD AS THE ROADWAY IS NO LONGER VISIBLE BECAUSE THE WINDSHIELD WIPERS NO LONGER WORK.

I HAD TWO NO START CONDITIONS DUE TO A FROZEN INTER COOLER. THIS HAPPENED IN JANUARY A WEEK APART. THIS HAPPENED WHILE THE CAR WAS IN THE GARAGE.

AFTER OPENING THE TRUNK ON DRIVE WAY, THE TRUNK LID FELL FREELY AND HIT MY WIFE'S FOREHEAD (VERY CLOSE TO HER EYES).

AFTER DRIVING AND ARRIVING AT DESTINATION, CANNOT TURN THE CAR OFF, NOR GET THE KEY OUT OF THE IGNITION. SOMETIMES IT TAKES 15 MINUTES OF TURNING THE STEERING WHEEL AND TRYING TO TURN THE KEY OVER AND OVER WHEN THE KEY WILL FINALLY TURN AND THE CAR WILL TURN OFF. THEY KEY FEELS STUCK IN THE IGNITION AND THE CAR WILL NOT TURN OFF.

TL* THE CONTACT OWNS A 2012 VOLKSWAGEN JETTA. THE CONTACT STATED THAT THE HORN AND SECURITY SYSTEM DID NOT FUNCTION WHEN ATTEMPTING TO LOCK THE VEHICLE. THE FAILURE OCCURRED WITHOUT WARNING. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE CONTACT ATTEMPTED TO REPLACE THE SPARKS PLUGS ON FOUR DIFFERENT OCCASIONS, BUT THE FAILURE RECURRED. THE MANUFACTURER WAS NOT MADE AWARE OF THE ISSUE. THE FAILURE MILEAGE WAS 69,868.

TL* THE CONTACT OWNS A 2012 VOLKSWAGEN JETTA. THE CONTACT STATED THAT THE FUEL DOOR FAILED TO UNLOCK. THE DEALER ADVISED THE CONTACT TO LOCK AND UNLOCK THE VEHICLE DOORS SEVERAL TIMES AND THEN ACTIVATE THE FUEL DOOR LOCK SYSTEM TO UNLOCK THE FUEL DOOR. THE VEHICLE WAS NOT TAKEN TO THE DEALER FOR INSPECTION. THE MANUFACTURER WAS AWARE OF THE FAILURE AND ADVISED THE CONTACT TO TAKE THE VEHICLE TO THE DEALER TO HAVE THE FUEL TANK DOOR LOCK MODIFIED. THE APPROXIMATE FAILURE MILEAGE WAS 43,000.

PURCHASED CERTIFIED PREOWNED IN MAY. 2ND TIME WHEN IT IS COLD OUT THAT WIPERS WILL NOT TURN ON. THE 1ST TIME THIS HAPPENED IN OCTOBER, IT TOOK OVER 5 MINUTES OF DRIVING THE CAR WITH DEFROSTER ON HIGH FOR THEM TO START WORKING I CALLED DEALER AND WAS TOLD THAT IT HAD BEEN COLD THAT MORNING AND THE WIPERS WERE PROBABLY FROZEN TO THE WINDOW, EVEN AFTER I TOLD THEM I HAD LET THE CAR WARM UP FOR 10 MINUTES. THE 2ND TIME WAS THIS MORNING, I LET THE CAR WARM UP FOR 15 MINUTES SINCE IT WAS ABOUT 5 DEGREES OUT AND EVEN AFTER DRIVING THE CAR FOR 1 HOUR, THE WIPERS STILL WOULD NOT TURN ON. I CALLED THE DEALER, MADE AN APPT TO BRING IN THAT DAY AND THE WIPERS STARTED WORKING AROUND NOONTIME. WHEN I WENT TO THE DEALER, I WAS TOLD THAT THEY WOULD LOOK AT IT, HOWEVER, IF THEY COULDN'T FIND ANYTHING AND THERE WAS A GOOD CHANCE THAT THEY WOULDN'T SINCE IT DID NOT MAKE SENSE THAT THEY WOULD JUST START WORKING THAT THERE WOULD BE A CHARGE OF $105.00 PER HOUR IF IT TURNED OUT TO BE NOT COVERED UNDER THE WARRANTY. I HAVE FOUND SEVERAL COMPLAINTS REGARDING THIS SAME ISSUE ON LINE, I THINK IT IS TIME FOR A RECALL.

TL* THE CONTACT OWNS A 2012 VOLKSWAGEN JETTA. WHILE STARTING THE VEHICLE, THE CONTACT NOTICED A BURNING ODOR EMITTING FROM INSIDE THE VEHICLE. THE ENGINE COMPARTMENT CAUGHT FIRE. THE FIRE DEPARTMENT WAS ABLE TO EXTINGUISH THE FIRE. A POLICE REPORT WAS NOT FILED. THE VEHICLE WAS TOWED TO AN AUTO BODY REPAIR CENTER, BUT WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 55,000.

THE CAR UNINTENTIONALLY ACCELERATES AND THERE SEEMS TO BE AN ISSUE WITH THE CLUTCH DISENGAGING AT HIGHWAY SPEEDS. THE CAR HAS 42K MILES ON IT AND THE DEALER WANTS A PER-AUTHORIZATION SIGNED OF $1600 BEFORE THEY WILL LOOK AT THE ISSUE. UNSAFE AND INSANE!

THERE IS A SERIOUS DESIGN FLAW IN THE REAR AXLE OF THIS VEHICLE WHEREBY ROAD DEBRIS CAN STRIKE THE AXLE CAUSING IT TO BEND. I THINK THE DESIGN FLAW IS TWO-FOLD. 1. THE AXLE IS PLACED IN SUCH A MANNER THAT IT IS TOTALLY UNPROTECTED FROM ROAD DEBRIS. 2. THE METAL OF THE AXLE AND TRAILING ARMS IS NOT HARDENED TO A STRONG ENOUGH DEGREE TO WITHSTAND DEBRIS STRIKES AND SUBSEQUENT STRESS. DRIVING AT HIGHWAY SPEEDS, I RAN OVER A 4-6" PIECE OF TWO BY FOUR OR POSSIBLY ANGLE IRON (NOT SURE WHICH). THE OBJECT WAS KICKED UP BY THE FRONT COWLING. THE OBJECT MADE MULTIPLE IMPACT STRIKES UNDER THE CAR FROM FRONT TO BACK AS EVIDENCED BY THE MARKINGS LEFT ON THE ALUMINUM COVERED INSULATION THAT COVERS THE UNDERCARRIAGE, ULTIMATELY STRIKING THE REAR AXLE, CAUSING IT TO BEND. THE BEND IN THE AXLE IS FRONT-TO-BACK. THIS IS NOT FROM BACKING OVER ANY OBJECT (SEE CAMPAIGN 14V656000). THIS IS A SERIOUS DESIGN FLAW AND A SERIOUS SAFETY ISSUE. THE REAR AXLE AND TRAILING ARMS ARE EXPOSED TO ROAD DEBRIS AND NOT OF SUFFICIENT STRENGTH TO WITHSTAND IMPACT AND SUBSEQUENT STRESS ON TRAILING ARMS. A THIN PIECE OF SHEET METAL IS NOT SUFFICIENT TO REMEDY THIS ISSUE AND IS EXPOSING AMERICAN DRIVERS TO SERIOUS CRASH POTENTIAL AND DEATH. YOU CAN ALSO SEE CHINA'S INVESTIGATION OF THIS ISSUE HERE: HTTP://WWW.DPAC.GOV.CN/XWDT/GZDT/201509/W020150911606237827139.PDF AND HERE: HTTP://WWW.DPAC.GOV.CN/VIDEO_XINSUTENG/

STARTING AS THE WARRANTY EXPIRED AT 40K MILES, MY HORN BECAME INTERMITTENT. IT WOULD WORK FINE FOR A WHILE, THEN COMPLETELY STOP FOR A PERIOD; SOMETIMES A WEEK OR SO. BUT AS TIME PROGRESSED, IT WAS NOT WORKING MORE THAN WORKING. BY 50K MILES IT NOT LONGER WORKED AND NOW AT 60K IT HASN'T WORKED FOR A LONG TIME. VERY DANGEROUS. DEALER SAID TWICE THEY WOULD TRY TO GET IT FIXED BUT NEVER CAME THROUGH. SO WITH MY DIESEL "GOOD WILL" PACKAGE, I WILL USE THE $500 CREDIT TO REPLACE MY HORN THAT THEY SHOULD HAVE REPLACED EARLIER. LOT'S OF PEOPLE ONLINE HAVE THE SAME PROBLEM. I THINK IT'S PART OF THE 2011 RECALL FOR HORN AND ALARM SYSTEM PROBLEMS, DON'T THINK THEY CARRIED THROUGH WITH THE PROBLEM.

DRIVING HOME AT NIGHT, BOTH LOWBEAM HEADLIGHTS STOPPED WORKING. THE DAYTIME RUNNING LAMPS STILL WORKED AS DID THE HIGH BEAMS. I REPLACED ONE OF THE HEADLIGHTS WITH A NEW BULD, AND IT STILL DID NOT WORK

I WAS DRIVING ON A COUNTY ROAD WHEN I BEGAN TO LOSE POWER. THERE WAS TRAFFIC BEHIND ME. MY CAR BEGAN TO SHAKE AND MAKE A LOUD KNOCKING SOUND AS IT COUNTINUED TO COAST. AS SOON AS I WAS ABLE TO BEGIN TO PULL TO THE SHOULDER, MY CAR COMPLETELY AND VIOLENTLY DIED. IT WOULD NOT RESTART, LEAVING ME STRANDED AND CAUSING UPCOMING TRAFFIC TO AVOID ME. THE DEALERSHIP STATES IT IS HIGH PRESSURE FUEL PUMP FAILURE. THE ANALYSIS OF FUEL SHOWS A LUBRICITY FAILURE, WHICH THE DEALERSHIP STATED WAS DUE TO METAL SHAVINGS. IT WAS NEGATIVE FOR GASOLINE AND HAS NOT BEEN MIS-FUELED. THERE HAS BEEN MULTIPLE REPORTS OF THESE FAILURES, WHICH CAUSE THE METAL SHAVINGS TO CONTAMINATE THE FUEL SYSTEM. VW HAS EXTENDED COVERAGE TO THESE PUMPS, BUT DOES NOT TAKE RESPONSIBILITY FOR THE ONGOING FAILURES. "NOT PASSING THE LUBRICITY TEST" WHICH APPEARS TO BE CAUSED FROM THE PUMP FAILURE ITSELF, VOIDS THE EXTENDED COVERAGE, CAUSING THOUSANDS OF DOLLARS IN REPAIRS.

TL* THE CONTACT OWNS A 2012 VOLKSWAGEN JETTA. WHILE DRIVING AT AN UNKNOWN SPEED, ANOTHER VEHICLE VEERED INTO THE CONTACT'S LANE. THE HORN MALFUNCTIONED AND FAILED TO ALERT THE OTHER PERSON. AS A RESULT, THE OTHER VEHICLE CRASHED INTO THE DRIVER SIDE OF THE CONTACT'S VEHICLE. A POLICE REPORT WAS NOT FILED AND NO INJURIES WERE REPORTED. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS 70,000.

TL* THE CONTACT OWNS A 2012 VOLKSWAGEN JETTA. WHILE DRIVING AT 65 MPH, THE ELECTRONIC POWER CONTROL LIGHT ILLUMINATED AND THE VEHICLE BEGAN TO SLOW DOWN TO 35 MPH. THE FAILURE OCCURRED TWICE. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC WHERE IT WAS DIAGNOSED THAT THE HIGH PRESSURE FUEL PUMP FAILED AND NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOT AWARE OF THE FAILURE. THE VIN WAS INVALID. THE FAILURE MILEAGE WAS APPROXIMATELY 47,890.

BOTH OF THE LOW-BEAM HEADLIGHTS STOPPED WORKING AS I WAS DRIVING HOME ON A UNLIT HIGHWAY AT NIGHT. THE DAYTIME RUNNING LIGHTS WORKED WHEN I TURNED OFF THE HEADLIGHTS, AND THE HIGH-BEAM HEADLIGHTS WORKED WHEN I TRIED USING THEM. THE NEXT MORNING I REPLACED BOTH LOW-BEAM HEADLIGHTS AND THEY STILL DO NOT WORK.

REAR SEAT BELT HOUSINGS BROKEN, REAR SEAT CENTER LOCATION WHERE TWO HOUSINGS ARE CO-LOCATED. ONE OF THE TWO HOUSINGS DOES NOT LATCH THE BELT CLIP RENDERING THIS SEAT LOCATION USELESS AS THE OCCUPANT WILL NOT HAVE A WORKING SEAT BELT. USING A CALIPER THE HOUSING IN ONE AREA LOOKS TO MEASURE AT 40/1000 OF AN INCH THICK. LOOK AT ATTACHED PHOTOS FOR DAMAGE AND METHOD ON HOW DAMAGE OCCURS. WHEN THE SHORT SEAT IS DROPPED AND THE TWO SEAT BUCKLES ARE NOW LOCATED OVER UNDER THE LONGER SEAT BACK. THEY ARE EXPOSED TO A METAL BRACKET INSIDE THE LONGER SEAT BACK THAT IS VERY CLOSE TO THE SURFACE OF THE SEAT FABRIC. AS THE LONGER SEAT IS DROPPED THE METAL BRACKET LOCATED UNDER THE SURFACE OF THE FABRIC IN THE SEAT IN MY OPINION COMES IN CONTACT WITH THE BUCKLES AND HAS CAUSED THIS DAMAGE. THIS DAMAGE HAS EFFECTED THE SEAT BELTS FUNCTIONING CORRECTLY.

THE HORN FAILED TWICE IN THE FIRST YEAR OF OWNERSHIP (LATE 2012) AND A THIRD TIME A LITTLE AFTER THREE YEARS. THE FIRST TIME, THE HORN SYSTEM WAS REPLACED UNDER WARRANTY WITH A PART FROM ANOTHER VEHICLE AT THE DEALERSHIP. ABOUT TWO MONTHS LATER, IT WENT OUT. THE SECOND TIME THE HORN RELAY WAS REPLACED UNDER WARRANTY USING NEW PARTS. THIS HORN FIX WORKED FOR 2013-LATE 2015. THIS THIRD TIME MOST LIKELY WILL NEED TO BE REPLACED AS WELL (AND LESS THAN A MONTH OUT OF WARRANTY). IN ALL INSTANCES, THE HORN BEGINS TO PRODUCE A MUTED/WEAK HONKING SOUND MOST NOTICEABLE WHEN LOCKING THE VEHICLE. THIS WILL HAPPEN FOR ABOUT A MONTH OR SO BEFORE IT FINALLY GOES OUT. PRESSING THE KEY (LOCKING & EMERGENCY ALERT BUTTON) OR THE CENTER OF THE STEERING WHEEL CONFIRMS THAT THE HORN IS INOPERABLE.

VEHICLE HAS 38,000 MILES, WE'RE THE ORIGINAL OWNER, HORN BECAME INTERMITTENT, THEN STOPPED WORKING. WE TOOK IT TO THE VW DEALER IN BRANDON, FL. THEY SAID THERE'S A RECALL ABOUT TO BE ANNOUNCED IN NOVEMBER THAT WILL COVER THE HORN, AND THE POTENTIAL FOR AN AIRBAG EARNING LIGHT. WE'RE LEFT WITH MAJOR SAFETY HAZARD WITH NOT HAVING A HORN. THE DEALERSHIP SAID IT WOULD COST OVER $2000.00 TO FIX, THEY WON'T HAVE THE PARTS UNTIL THE RECALL IS SENT. THIS CAN'T BE RIGHT AND FEEL WE'RE BEING PUT AT RISK WHILE THEY FIGURE OUT WHAT THEY WANT TO DO.

2012 JETTA TDI. HORN INTERMITTENT AND ABOUT THE SAME TIME MY MOON ROOF STOPPED WORKING. AS A MILITARY MEMBER STATIONED NEAR SEOUL, SOUTH KOREA, I WAS IN HEAVY TRAFFIC AND SOMEONE PULLED OUT IN FRONT OF ME EVEN THOUGH I WAS A LOW SPEED I STILL HAD TO SMASH ON THE BRAKES CAUSING THE ANTI-SKID SYSTEM TO WORK. AS SOON AS THEY PULLED OUT IN FRONT OF ME I WAS PRESSING THE HORN AND NOTHING HAPPENED. I BELIEVE THIS IS A MAJOR SAFETY DEFECT WITH MANY PEOPLE HAVING ISSUES WITH FAULTY HORNS/WIRING, ESPECIALLY FOR A CAR WITH LESS THAN 50K MILES ON IT. (CONVENIENTLY OUT OF WARRANTY). I AM AWARE OF THE RECALL ON THE HORN FOR THE 2011 MODELS, OBVIOUSLY THEY DIDN'T RESOLVE THE PROBLEM WHEN BUILDING THE 2012 MODEL. IN SEOUL I FEEL THE NEED TO USE MY HORN DAILY AS THERE ARE OVER 150 ACCIDENTS A DAY JUST IN THE SEOUL AREA. THIS IS A MAJOR SAFETY ISSUE AND SHOULD BE COVERED BY VW.

THE KEY LOCKS IN THE IGNITION WHILE THE CAR IS RUNNING AND IN PARK, WILL NOT DISENGAGE TO TURN THE CAR OFF (STEERING WHEEL NOT LOCKED). I WAS UNABLE TO TURN MY CAR OFF. THIS FIRST OCCURRED WHILE I WAS PARKED IN A PARKING LOT (NO DANGER). AFTER THE DEALERSHIP FORCED THE KEY, I HAD TO PULL OVER TO THE SHOULDER ON A HIGHWAY FOR A FLAT TIRE AND WAS UNABLE TO TURN THE CAR OFF. I COULD NOT CHANGE THE TIRE SAFELY AND COULD NOT GET THE CAR TOWED AS I COULD NOT TURN THE ENGINE OFF. I HAD TO SIT AT THE SIDE OF A HIGHWAY UNTIL MY CAR STALLED FROM RUNNING OUT OF GAS, UNTIL I COULD SAFELY HAVE THE CAR TOWED. NO LOCKSMITH WAS ABLE TO CORRECT THE IGNITION LOCK, AS IT IS AN ELECTRONIC LOCK IN THE KEY HOUSING. I SEE MULTIPLE COMPLAINTS LISTED WITH NHTSA REGARDING THE SAME ISSUE WITH VW CARS, AND MANY SPECIFICALLY FOR JETTAS, AND 2012 JETTAS.

WHILE DRIVING (SECONDARY ROADS, SUBURBS) NOTICED 'SPONGY' BRAKE FEEL AND STRANGE SOUND FROM LEFT REAR. WHEN I GOT HOME (AFTER ABOUT 15 MIN OF DRIVING), LEFT REAR DISC WAS GLOWING ORANGE/YELLOW AND SMOKE WAS COMING FROM THE WHEEL. HAD REAR PADS REPLACED/RESET. PROBLEM RETURNED 2 WEEKS LATER. AFTER A SHORT DRIVE, NOTICED SMELL AND SAW SMOKE COMING FROM LEFT REAR WHEEL. LIFTED CAR AND LEFT REAR WHEEL WOULD NOT TURN. ALL OTHER WHEELS ARE FINE.

ENGINE RUNS ROUGH, SPUTTERS AND STALLS RANDOMLY. WHEN STALLS, SOME LIGHTS FLASH AND STATES SERVICE NEEDED. DEALERSHIP DIDN'T FIND ANY FAULTS. IF STALLS ON HIGHWAY THIS CAN BE LIFE THREATENING. STEERING WHEEL PULLS HARD TO THE LEFT EVEN WITH CAR PROPERLY ALIGNED AND TIRES AIR PRESSURE READING ACCURATELY FULL. JUST HAD CAR SERVICED AGAIN NO FAULTS FOUND. IGNITION ISSUE WITH CAR NOT SHUTTING OFF. 20 MINUTES AFTER PARKING AND TRYING TO TURN CAR OFF WITH NO PREVAIL. HAD CAR SERVICED AND WAS GIFTED A FREE REPAIR SINCE MY 2012 JETTA HAS ONLY 22,000 MILES ON IT. IGNITION REPLACED BUT OTHER ISSUES STILL EXIST. PAID OUT OF POCKET FOR SERVICING THIS VEHICLE MULTIPLE TIMES SINCE ALL THESE ISSUES CAME ABOUT CONVIENTLY AFTER THE WARRANTY PERIOD ENDED.

THE REAR TRAILING ARMS OF JETTA AND BEETLE OF VW IS A DESIGN FLAW. (NHTSA CAMPAIGN NUMBER: 14V656000) CHINA AQSIQ (GENERAL ADMINISTRATION OF QUALITY SUPERVISION, INSPECTION AND QUARANTINE OF THE PEOPLE'S REPUBLIC OF CHINA) CONDUCTED A YEARLONG SURVEY TEST, THE EXPERIMENTAL RESULTS HAVE BEEN OUT : THE REAR TRAILING ARMS OF JETTA AND BEETLE OF VW IS A DESIGN FLAW?THE RECALL OF USA?2011-2013 JETTA VEHICLES MANUFACTURED MARCH 1, 2010, TO NOVEMBER 30, 2012, AND 2012-2013 BEETLE VEHICLES MANUFACTURED MARCH 1, 2011, TO JULY 31, 2013. ?. THE MAIN CONCLUSIONS OF AQSIQ OF CHINA ARE AS FOLLOWS: 1. THE REAR TRAILING ARMS OF THE RECALL OF JETTA AND BEETLE OF VW CAUSED A DEFICIT. JUST WHEN ENCOUNTERING OBSTACLES IN REVERSING THE PROCESS, IT WILL CAUSE THE REAR TRAILING ARMS DEFORMED. 2. THE METHOD OF THE RECALL THAT INSTALLING A SHEET METAL CAN?T ELIMINATE DEFECTS. THE INSTALLATION OF A SHEET METAL ONLY ENHANCES THE RESISTANCE TO DEFORMATION OF THE REAR TRAILING ARMS, BUT WHEN THE MORPH TO A CERTAIN EXTENT, THERE IS STILL THE RISK OF BREAKAGE AND LOSS OF CONTROL OF THE VEHICLE. AFTER BREAKING, THE SHEET METAL DOES NOT NECESSARILY ALERT OF NOISE. IN THE CASE OF VEHICLES OF MORE THAN 40KM / H, WHEN THE REAR TRAILING ARMS FRACTURE, THE SHEET METAL WILL ALSO BREAK, THE VEHICLE WILL NOT BE CONTROLLED. WE FEAR FOR OUR SAFETY, AND WE NEED NHTSA?S HELP! THANK YOU! THE TECHNICAL REPORTS OF CHINA AQSIQ ABOUT THE JETTA AND BEETLE: HTTP://WWW.DPAC.GOV.CN/XWDT/GZDT/201509/T20150911_57436.HTML CHINA AQSIQ TEST VIDEOS BELOW: HTTP://WWW.DPAC.GOV.CN/VIDEO_XINSUTENG/. *TR

A WOMAN AND A YOUNG CHILD DEPARTED A PRESCHOOL ON A CLEAR, DRY DAY. THE VEHICLE SHUT DOWN IN THE MIDDLE OF THE STREET 250 FEET FROM THE PRESCHOOL WITHOUT WARNING OR ANY SIGN OF TROUBLE. THE VEHICLE HAD RUN WELL TO DATE. THE DRIVER ATTEMPTED MULTIPLE TIMES TO RESTART THE VEHICLE, BUT IT SHUT DOWN AGAIN WITHIN TWO SECONDS OF STARTING. A GOOD SAMARITAN PUSHED THE VEHICLE TO THE CURB. THE VEHICLE WAS TOWED TO A VOLKSWAGEN DEALER, WHERE IT WAS DETERMINED THAT THE CAUSE WAS DIESEL FUEL SYSTEM FAILURE, NECESSITATING TOTAL REPLACEMENT. THE FUEL SYSTEM IN THIS MAKE AND MODEL IS A KNOWN PROBLEM, FOR WHICH AN EXTENDED WARRANTY APPLIES TO 120,000 MILES. THE DEALER HAD A FUEL SAMPLE TESTED FOR CONTAMINATION. RESULTS WERE ALL STATISTICALLY SIGNIFICANTLY WITHIN VW SPECIFICATIONS. VOLKSWAGEN CONTENDS, HOWEVER, THAT THE FUEL SAMPLE FAILED THE TEST DUE TO ITS OWN ROUNDING ERROR AND REFUSES TO HONOR ITS EXTENDED WARRANTY.

MY IGNITION LOCK CYLINDER HAS FAILED ON MY 2012 VW JETTA. LONG STORY SHORT, IT'S IMPOSSIBLE TO GET THE KEY OUT OF THE IGNITION. THIS HAS NOTHING TO DO WITH "TURNING THE WHEEL TO UNLOCK IT". IT IS A KNOWN ISSUE WITH THESE VOLKSWAGENS. I FELT UNSAFE BECAUSE IF I EVER HAD TO SHUT MY CAR DOWN IN AN EMERGENCY, SOMETIMES IT WOULD BE IMPOSSIBLE. SO I GO TO THE DEALERSHIP FOR ANOTHER ISSUE, AND NOW THEY WON'T FIX MY CAR UNTIL I GET THIS IGNITION LOCK CYLINDER FIXED. IT COSTS $650 AND I HAVE TO WAIT 7-10 DAYS TO GET THE PART FLOWN IN FROM GERMANY. THIS IS A PROBLEM THAT SHOULD BE COVERED UNDER WARRANTY NO QUESTIONS ASKED, I DON'T FEEL SAFE BEING IN THE CAR IF I CAN'T TURN IT OFF.

2012 JETTA WAGON - WHILE DRIVING ON A RECENTLY PAVED HIGHWAY (EG. SEEMINGLY PRISTINE ASPHALT), MY WIFE AND I NOTED A STRANGE VIBRATION SENSATION IN OUR CAR. THERE WAS NO DRAG, VEERED STEERING, ABNORMAL HANDLING, OR WARNING ON THE DASH. WE HAD ACCELERATED TO APPROXIMATELY 50 MPH WHEN AT THE UPCOMING INTERSECTION THE LIGHT CHANGED TO RED. IT WAS A NORMAL BRAKING/STOP MANEUVER. ON STOPPING, NO UNUSUAL BRAKING SENSATION, AGAIN NO ABNORMAL PULL. WE NOTICED SMOKE COMING ALONG THE DRIVERS SIDE WHILE STOPPED. THERE WAS A FAINT SMELL OF HOT METAL AS WELL. MY WIFE STATED "I HOPE THAT'S NOT US". SEVERAL CARS HONKED AND FLASHED LIGHTS TO GET OUR ATTENTION AND ON ROLLING THE DRIVERS WINDOW DOWN, A DRIVER ADJACENT YELLED "YOUR CAR IS ON FIRE". I QUICKLY EXITED THE DRIVERS SIDE AND NOTED A SMALL FLAME AT THE DRIVERS REAR BRAKE. BY SIMPLY BLOWING, IT WENT OUT. THE ROTOR WAS GLOWING RED/ORANGE. EXTREME HEAT WAS COMING FROM THIS. NO OTHER BRAKE WAS INVOLVED. I VERIFIED THE PARKING BRAKE WAS NOT ENGAGED AT THE TIME. WE HAD TRAVELED PERHAPS 2 MILES PRIOR TO THIS OCCURRENCE. ONCE COOLED, I SLOWLY DROVE TO A NEARBY CLINIC PARKING LOT AND LEFT THE CAR. THIS CAR HAS HAD ALL SCHEDULED MAINTENANCE IN A TIMELY MANNER. IT HAS NOT BEEN CRASHED. RECENT WORK INCLUDED DEALER BRAKE FLUID CHANGE AT 47,918 MILES. *TR ## VIN PASSED ## VOLKSWAGEN JETTA 2012 TDI SPORTWAGEN ##

THE FIRST TIME MY RADIO CAUGHT ON FIRE, IT WAS THE SUMMER OF 2014. MY CAR WAS PARKED IN A PARKING LOT WHILE I WAS AT WORK. WHEN I ENTERED THE CAR TO DRIVE HOME, I TURNED STARTED THE VEHICLE AND THERE WAS A EXTREMELY LOUD SOUND, MUCH LIKE AN EXPLOSION. THE MIDDLE DASH WHERE THE RADIO IS LOCATED BEGAN POURING SMOKE. AFTER THE INCIDENT, I CONTACTED THE DEALERSHIP, WHO "FIXED" THE PROBLEM (THEY REPLACED THE STOCK RADIO FOR ANOTHER VW STOCK RADIO). SPRING OF 2015, THE SAME EXACT THING HAPPENED. MY CAR WAS PARKED AT WORK, I STARTED THE CAR AND THE RADIO BEGAN POURING SMOKE. I AGAIN, HAD THE ISSUE "FIXED" BY THE DEALERSHIP. AUGUST 2015, AGAIN THIS HAPPENED AND SEPTEMBER 2015 AGAIN. WHEN I INSISTED THAT VW MUST FURTHER INVESTIGATE THE UNDERLYING ISSUE, THEY CLAIMED TO HAVE FIXED THE PROBLEM AFTER THE AUGUST 2015 INCIDENT. WITH THIS INCIDENT NOT ONLY DID THE RADIO BURN OUT, MY BATTERY WAS DRAINED OUT. THE EXPLANATION I WAS GIVEN WAS THAT THE POWER LINE TO THE RADIO WAS NOT SHUTTING OFF, THEREFORE THE RADIO WAS OVERHEATING AND THE BATTERY WAS BEING DRAINED. WITH THIS PARTICULAR INCIDENT, I RECEIVED MY CAR BACK ON A MONDAY AND THE RADIO AGAIN CAUGHT FIRE AND BURNED OUT ON THE FRIDAY OF THAT SAME WEEK.

TL* THE CONTACT OWNS A 2012 VOLKSWAGEN JETTA. THE CONTACT STATED THAT THE EPC WARNING LIGHT ILLUMINATED AND THE ACCELERATOR PEDAL FAILED TO RESPOND EACH TIME THE FAILURE RECURRED. THE CONTACT INDICATED THAT THERE WAS A DRASTIC REDUCTION IN SPEED. THE CONTACT HAD TO TURN THE VEHICLE ON AND OFF MULTIPLE TIMES IN ORDER TO RESET THE EPC CODE. THE VEHICLE WAS TO BE TAKEN TO A DEALER FOR INSPECTION AND DIAGNOSIS. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS UNKNOWN. THE FAILURE MILEAGE WAS 92,000.

I HAVE A 2012 JETTA TDI THAT IS NOW JUST OUT OF BUMPER TO BUMPER WARRANTY, EXCEPT THE 10YR/120K COVERAGE EXTENDED ON THE KNOWN POORLY DESIGNED HPFP (INVESTIGATED IN NHTSA ACTION PE10034). I DO A FUEL FILTER CHANGE EARLY 15K FROM THE LAST DEALER CHANGE AT 44500 MILES... AND I FIND METAL PARTICLES IN THE FUEL FILTER. THIS IS NOT NORMAL, AND INDICATION OF WEAR, AND SOURCE IS ALMOST CERTAINLY THE HPFP CAM AND ROLLER/PISTON WHICH IS LUBRICATED AND COOLED BY DIESEL FUEL RECIRCULATED TO THE FILTER VIA BYPASS, AND SOME OF THIS ENDS UP IN THE FUEL TANK, AND WORSE CAN END UP IN THE INJECTORS CAUSING INJECTOR FAILURE, EVEN POSSIBLE BURNED PISTON HEADS AND CATASTROPHIC ENGINE DAMAGE. I ASSUME THE PATH FORWARD IS DOCUMENT MY FINDINGS, I DID THIS WITH HIGH RESOLUTION DIGITAL PICTURES, PRINTED FOR THE DEALER, AND A PRISTINE WHITE RAG TURNED GREY WITH METAL FILINGS, ALONG WITH THE OLD FILTER DELIVERED FOR THEIR INSPECTION (I EVEN PROVIDED THE VCDS DIAGNOSTIC PRINT OUT FOR THE VEHICLES SELF-DIAGNOSIS). SINCE I DID THE FILTER CHANGE, AND ABOUT 100 MILES AND ONE DAY LATER, THERE IS NO MORE EVIDENCE OF THESE METAL PARTICLES IN THE SYSTEM.. THE DEALER SERVICE DEPARTMENT TRIED, VW WOULD NOT AUTHORIZE A PUMP REPLACEMENT.. SO I CALLED AND VW EXPLAINED THE SITUATION TO THEM, THEY DID NOT BOTHER TO RECORD NAME OR VIN, CLEARLY NOT INTERESTED IN CUSTOMER CARE. OFFICIAL VW POLICY SEEMS TO BE TO IGNORE THE METAL FILINGS AND THE CUSTOMER, THEY OFFER A BOGUS EXPLANATION THAT METAL FILINGS COULD COME FROM FILL NOZZLES, OR SOME OTHER SOURCE (UNLIKELY, I ALSO OWN A DIESEL TRUCK, AND WITH LONGER SERVICE TIME, WITH MORE FUEL USED, THERE WERE NO METAL PARTICLES AT NEARLY 30K MILES. I NOW HAVE A CAR I CANT TRUST, KNOWING THE HPFP CAN SUDDENLY FAIL WITHOUT WARNING AND LEAVE MY FAMILY STRANDED, EVEN CAUSE AN ACCIDENT IF IT HAPPENS IN A BUSY INTERSTATE, OR WHEN PULLING INTO TRAFFIC.

CAR LOST ALL POWER AND WOULD NOT RESTART.I WAS DRIVING ABOUT 55MPH ON A RURAL ROAD, THANKFULLY THERE WAS NOT A LOT OF TRAFFIC AT THE TIME THE CAR FAILED. THE GLOW PLUG LIGHT STARTED FLASHING AS THE ENGINE WAS LOSING POWER. THERE WAS NO WARNING THAT THE CAR WOULD FAIL LIKE THIS. I WAS ABLE TO PULL OFF THE THE ROAD IN NEUTRAL. I SUSPECTED A HIGH PRESSURE FUEL PUMP FAILURE SINCE VW HAD JUST SENT OUT A LETTER NOTIFYING ME THAT THE WARRANTY ON THAT PART HAD BEEN EXTENDED TO 120K MILES. AFTER IT WAS TOWED TO THE DEALERSHIP, THEY CONFIRMED IT WAS A HPFP FAILURE AND I AM WAITING TO FIND OUT IF VW WILL COVER THE REPAIR. WAS TOLD THAT THIS FAILURE CAUSED DAMAGE TO THE ENTIRE FUEL SYSTEM ($8,800.00USD). I DO NOT SEE HOW VW CAN PUT A CAR ON THE ROAD WITH A PART THAT COULD POTENTIALLY FAIL AND CAUSE THIS MUCH DAMAGE.

TL* THE CONTACT OWNS A 2012 VOLKSWAGEN JETTA. THE CONTACT STATED THAT WHILE DRIVING APPROXIMATELY 50 MPH, THE VEHICLE IN FRONT SUDDENLY STOPPED WITHOUT WARNING CAUSING THE CONTACT TO CRASH INTO THE REAR END OF THE VEHICLE. THE AIR BAGS FAILED TO DEPLOY. A POLICE REPORT WAS FILED AND NO INJURIES WERE REPORTED. THE VEHICLE WAS TOWED TO AN INDEPENDENT MECHANIC, BUT WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 60,000.

COULD NOT OPEN THE FRONT PASSENGER DOOR DUE TO FROZEN ICE INSIDE THE HINGED SPACE BETWEEN DOOR AND FENDER. VEHICLE WAS TAKEN TO NORTHTOWN VOLKSWAGEN IN BUFFALO AND THEY REFUSED TO HONOR ANY WARRANTY SOLUTION. THERE WAS A BULLETIN ON THIS EXACT ISSUE. DEALER RESPONSE WAS THAT THE BULLETIN WAS FOR VEHICLES UP TO 2009 AND THE PROBLEM HAD BEEN RECTIFIED SO 2012 DID NOT QUALIFY! OBVIOUSLY THE PROBLEM WAS NOT RECTIFIED. IN OPENING THE DOOR WITH FORCE, THE DOOR SHEET METAL WAS WAS BENT IN THE BOTTOM RIGHT CORNER AND NEEDED BODYWORK TOTALING $1,000.

I PURCHASED MY 2012 VOLKSWAGEN JETTA APPROX OCTOBER 31, 2011. WITHIN THE FIRST 3-4 MONTHS THE CAR COMPUTER SYSTEM LOCKED UP WHILE I WAS DRIVING. (I WAS UNABLE TO PUT DOWN THE WINDOWS, THE A/C STOP WORKING, ENGINE LIGHTS LID UP ON THE DASHBOARD) SO I DROVE IT STRAIGHT TO THE DEALERSHIP AND THEY IMMEDIATELY APOLOGIZED AND KEPT THE CAR FOR SEVERAL DAYS TO CORRECT THE DEFECT. IN 2013 THE STEERING LOCK WENT BAD WHILE DRIVING AND WE COULDN'T TURN THE CAR OFF. THIS HAPPENED AT 6:45PM AFTER THE DEALERSHIP CLOSED. SO THE CAR CONTINUED RUNNING IN FRONT OF MY HOUSE FROM 6:45PM TO 7:30AM WHEN THE DEALERSHIP OPENED. I EXPLAINED TO THE DEALERSHIP HOW FRUSTRATING, PHYSICALLY, AND MENTALLY DRAINING THAT NIGHT WAS. WE COULDN'T PARK THE CAR IN A GARAGE AND RISK THE GASES GETTING INTO THE HOME SO WE LEFT IT IN FRONT THE HOUSE AND HAD TO STAY UP ALL NIGHT AND WATCH IT SO NO ONE WOULD STEAL IT. THEY DIAGNOSED IT AS A BAD STEERING COLUMN. THE CAR SOMETIMES ACCELERATE FAST ON ITS ON WHEN YOU ATTEMPT TO USE THE CRUISE CONTROL. NOW CURRENTLY THE STERLING LOCK IS GONE BAD ON THE CAR AGAIN. I HAVE CONTACTED VOLKSWAGEN AND THE DEALERSHIP SEVERAL TIMES ABOUT THIS PART/ISSUE THIS YEAR AND THEY TOLD ME THE CAR IS OUT OF WARRANTY AND I WOULD HAVE TO PAY FOR THE REPAIR. A STEERING COLUMN GOING BAD IN A CAR EVERY YEAR IS NOT NORMAL. MY PROBLEM IS PAYING FOR THIS FAULTY, DEFECTIVE DANGEROUS CAR. I HAVE INVOICE AND REPAIR INVOICE ON THIS CAR DATING BACK TO THE FIRST FEW MONTHS OF OWNING IT. VOLKSWAGEN IS ON A MAJOR COVERUP TO AVOID A MASSIVE RECALL OF SEVERAL OF THE VEHICLES THEY KNOWINGLY ARE PUTTING DRIVERS AT RISK.

TL* THE CONTACT OWNS A 2012 VOLKSWAGEN JETTA. THE CONTACT STATED THAT THE OUTER CASE WHERE THE SEAT BELT LATCHED WAS CRACKED AND PREVENTED THE SEAT BELT FROM SECURING. THE VEHICLE WAS TAKEN TO A DEALER, WHERE IT WAS DIAGNOSED THAT THE REAR SEAT BELT NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 51,000. THE VIN WAS NOT PROVIDED.

WHILE DRIVING THE JETTA TDI AT 35 MPH, ALL OF A SUDDEN DASH LIGHTS FLASHED ON AND OFF AND CAR STALLED. WE WERE ABLE TO STEER CAR TO SIDE OF ROAD. THE CAR WOULD NOT TURN OVER AND WAS TOWED TO LOCAL VW DEALERSHIP. IT WAS DIAGNOSED WITH HPFP FAILURE AND THE METAL HAD CONTAMINATED MY ENTIRE SYSTEM AND NEEDED COSTLY REPAIR. FUEL WAS SENT FOR TESTING, AND WHEN VERIFIED THAT IT WAS NOT OWNER NEGLIGENCE VW REPAIRED THE CAR. THE WAIT WAS ALMOST 2 WEEKS.

ON SEVERAL OCCASIONS THE IGNITION WILL NOT TURN OFF. THE KEY IS STUCK IN THE ON POSITION AND CAN NOT BE REMOVED. ON ONE OCCASION IT TOOK OVER 7 MINUTES TO REMOVE THE KEY. THIS MAY NOT SEEM LIKE A LONG TIME, BUT SIT IN YOUR CAR AFTER PARKING THEN TIME 7 MINUTES AND YOU'LL SEE HOW FRUSTRATING THIS IS!

IGNITION LOCK/SWITCH STUCK IN "ON" POSITION. UNABLE TO TURN OFF ENGINE OR REMOVE KEY. SAFETY AND SECURITY RISK BEING UNABLE TO SECURE VEHICLE OR TURN OFF ENGINE.

TL* THE CONTACT OWNS A 2012 VOLKSWAGEN JETTA. THE CONTACT'S KEY BECAME STUCK IN THE IGNITION SWITCH WHILE IN THE RUN POSITION. THE DEALER WAS ABLE TO SHUT OFF THE ENGINE ONLY BY DISCONNECTING FOUR OF THE FIVE FUEL INJECTORS. THE DEALER STATED THAT THEY WOULD NEED TO DESTROY THE TRIM AND REMOVE AND REPLACE THE IGNITION LOCK AND SWITCH ASSEMBLY. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS APPROXIMATELY 72,000.

THE VEHICLE WAS BEING BACKED OUT OF A DRIVEWAY INTO THE ROADWAY WHEN THE HORN BEGAN TO SOUND CONTINUOUSLY AND THE AIRBAG WARNING LIGHT ILLUMINATED. THE VEHICLE NEEDED TO BE TURNED OFF COMPLETELY TO STOP THE HORN. SUBSEQUENTLY, THE HORN SOUNDS WHENEVER THE IGNITION IS ENGAGED SOMETIMES STOPPING ONCE THE ENGINE TURNS ON, SOMETIMES NOT. ONCE STARTED THE VEHICLE IS DRIVEABLE BUT THE AIRBAG WARNING LIGHT IS ILLUMINATED, THE HORN ON THE STEERING WHEEL IS INOPERABLE AND THE STEERING WHEEL CONTROLS ARE INOPERABLE. THE VEHICLE WAS TAKEN TO A VOLKSWAGEN DEALERSHIP AND DIAGNOSED WITH A FAULTY CLOCK SPRING THAT REQUIRES REPLACEMENT. THE INCIDENT APPEARS TO BE SIMILAR TO THAT DESCRIBED IN NHTSA INVESTIGATION PE 15-010.

2012 VOLKSWAGEN JETTA. ATTORNEY REPRESENTING CONSUMERS REQUESTS RECALL NOTICES FOR VEHICLE. *SMD BOTH OCCUPANTS IN THE VEHICLE WERE INJURED. *JB

THE CAR IS A 2012 JETTA SPORTWAGON TDI. IT HAS RECEIVED ALL APPROPRIATE SERVICE AND MAINTENANCE, AND ONLY DIESEL FUEL HAS BEEN USED IN THE CAR. THERE WAS APPROXIMATELY 1/2 TANK OF DIESEL LEFT WHEN THE INCIDENT OCCURRED. WHILE DRIVING ON A RESIDENTIAL STREET, THE GLOW PLUG WARNING LIGHT BEGAN TO FLASH. APPROXIMATELY 30 SECONDS LATER THE ENGINE BEGAN TO LOSE POWER, AND WITHIN TWO MINUTES DIED COMPLETELY. I WAS ABLE TO COAST TO THE CURB AND PARK, BUT THE CAR WOULD NOT START AGAIN. AN INSPECTION BY A CERTIFIED MECHANIC FOUND METAL SHAVINGS THROUGHOUT THE FUEL/PROPULSION SYSTEM, AND DIAGNOSED A BLOWN HIGH PRESSURE FUEL PUMP. THIS IS A KNOWN ISSUE WITH VW TDI ENGINES.

2012 VOLKSWAGEN JETTA. CONSUMER WRITES IN REGARDS TO KEY STUCK IN THE IGNITION. *SMD THE CONSUMER STATED THE VEHICLE COULD NOT BE TURNED OFF. A MECHANIC UN-PLUGGED A WIRE. THE VEHICLE HAD TO BE TOWED TO THE DEALER. *JB

CHECK ENGINE LIGHT CAME ON AND WHILE DRIVING TO DEALER FOR SERVICE THE CAR ENGINE FAILED COMPLETELY WHILE DRIVING AT 60 MPH ON FREEWAY. CAR HAD NO PROPULSION AND CAME TO A ROLLING STOP. UNABLE TO RESTART CAR. TOWED TO VW DEALER AND THEY SAID VW TDI FUEL PUMPS HAVE HAD ISSUES AND COULD FAIL. LUCKILY NOBODY WAS INJURED BUT COULD HAVE BEEN VERY DANGEROUS AS ENGINE SHUT DOWN IMMEDIATELY AND FAILED COMPLETELY WHILE ON FREEWAY. I WAS VERY SHAKEN BY THE INCIDENT AND WAS UNABLE TO MOVE ALL THE WAY TO SIDE OF FREEWAY. STILL DO NOT HAVE CAR BACK AND VW DEALER INDICATED IT WOULD BE A LARGE REPAIR

VEHICLE ENGINE (JETTA 2.0 TDI) ABRUPTLY STALLED AND WOULD NOT RESTART. THE DEALER STATED THAT THE HIGH PRESSURE FUEL PUMP HAD FAILED; AND HAD DISINTEGRATED IN A FASHION THAT THE DEBRIS HAD CONTAMINATED THE ENTIRE FUEL SYSTEM. FUEL TANK, LINES AND INJECTION SYSTEM WERE CLEANED, FUEL PUMP AND FILTERS WERE REPLACED. HOWEVER, THE VEHICLE HAS STILL EXPERIENCED INTERMITTENT STALLING PROBLEMS EVER SINCE THIS WARRANTY REPAIR, AND THE DEALER HAS BEEN UNABLE TO RESOLVE AFTER NUMEROUS ATTEMPTS. THE VEHICLE HAS BEEN (AND CURRENTLY REMAINS) AT THE DEALER FOR 33 OF THE PAST 40 DAYS.

AT THE TIME OF A ROUTINE TIRE ROTATION, IT WAS NOTICED THE INSIDE OF 3 TIRES WERE SPLIT. ONE OF THESE SPLITS WAS SIGNIFICANT ENOUGH THAT THE TIRE TECHNICIAN RECOMMENDED NOT DRIVING FURTHER. THE TREAD ON THE TIRES AND OUTSIDE SURFACE WAS STILL IN GOOD CONDITION. THE TECHNICIAN STATED THERE WAS ALMOST HALF THE REGULAR TREAD LEFT. IT SEEMS UNUSUAL TO HAVE SPLITS ON THREE TIRES AT ONCE IN THE SAME LOCATION ON WHAT OTHERWISE WOULD STILL BE GOOD TIRES. THIS CAR HAS NOT BEEN INVOLVED IN ANY UNUSUAL ACCIDENTS OR INCIDENTS WHICH WOULD HAVE HAD A NEGATIVE IMPACT ON TIRE WEAR. THESE ARE THE ORIGINAL TIRES THAT CAME WITH THE CAR.

DURING FEBRUARY, THE 2012 VW TDI JETTA SPORTWAGEN WITH 59,7000 MILES STALLED TWICE WHEN TRYING TO START THE VEHICLE. ON THE THIRD START THE VEHICLE STARTED BUT THE GLOW PLUG LIGHT WAS FLASHING AND THE CAR WOULD NOT ACCELERATE TO MORE THAN 45 MPH. THE VEHICLE LIMPED TO THE DEALERSHIP, WHO FOUND METAL FLAKES IN THE FUEL FILTER AND STATED THAT THE IN-TANK FUEL PUMP HAD FAILED. THE IN-TANK FUEL PUMP WAS REPLACED AND THE FUEL SYSTEM WAS APPARENTLY CLEARED OF METAL. AT 63,000 MILES, THE GLOW PLUG LIGHT BEGAN TO FLASH WHILE AT HIGHWAY SPEED AND THE VEHICLE BEGAN TO LOSE POWER. I GOT THE VEHICLE TO AN EXIT, STOPPED IT, TURNED THE VEHICLE OFF AND RESTARTED. THE GLOW PLUG LIGHT WAS NO LONGER FLASHING AND THE CAR WAS DRIVABLE ALTHOUGH IT WAS LACKING SOME ACCELERATION AND THERE WAS A MOAN/WHINE NOISE COMING FROM THE ENGINE. GOT THE CAR BACK TO THE DEALERSHIP AND LEARNED THAT THE HIGH PRESSURE FUEL PUMP HAS FAILED AND THAT THE ENTIRE FUEL SYSTEM NEEDS TO BE REPLACED. THERE IS NO MIS-FUELING ISSUE, AND DIESEL RECEIPTS ARE KEPT AT FILL UP.

TL* THE CONTACT OWNS A 2012 VOLKSWAGEN JETTA. WHILE AT A COMPLETE STOP ON AN INCLINE, THE BRAKE PEDAL WAS DEPRESSED AND THERE WAS A TWO SECOND DELAYED RESPONSE. THE VEHICLE WAS EQUIPPED WITH AN ELECTRONIC HILL START ASSISTANCE FEATURE. THE FAILURE RECURRED NUMEROUS TIMES. ON A SEPARATE OCCASION, THE UNOCCUPIED VEHICLE WAS PARKED ON A SLIGHT INCLINE AND THE VEHICLE ROLLED WITH THE EMERGENCY BRAKE ENGAGED. THE VEHICLE CRASHED INTO A TREE. FAILURE RECURRED NUMEROUS TIMES. THE VEHICLE WAS TAKEN TO THE DEALER WHO STATED THAT THE VEHICLE OPERATED AS DESIGNED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 9,000.

2012 VOLKSWAGEN SPORTWAGEN TDI. WHEN TRAVELING ON THE FREEWAY 4/11/15 GLOW PLUG LIGHT BEGAN BLINKING, WE NOTICED AN IMMEDIATELY SIGNIFICANT LOSS OF POWER. AT THIS MOMENT WE WERE TRAVELING ON A TWO LANE FREEWAY THAT HAPPENED TO HAVE ONE LANE BLOCKED. VEHICLES IMMEDIATELY BEGAN STACKING UP BEHIND US. AFTER PULLING OFF THE FREEWAY ATTEMPTED TO STOP AND RESTART THE ENGINE, WE HAD A VERY DIFFICULT TIME RESTARTING THE MOTOR. WAS ABLE TO DRIVE BACK TO THE DEALERSHIP, HOWEVER HAD A SIGNIFICANT REDUCTION IN POWER, SAFETY WAS A CONCERN AND WAS VERY WORRIED THAT THE VEHICLE WOULD STALL WHILE ON THE FREEWAY. BECAUSE OF THIS WE PULLED OFF THE FREEWAY AND CONTINUED TO LIMP TOWARDS THE DEALERSHIP ON LOCAL ROADS. THERE WAS SO MUCH REDUCTION IN POWER THAN DRIVING UP A SMALL HILL ALMOST BROUGHT THE VEHICLE TO A STOP. DEALERSHIP ACCUSED US OF FUELING THE VEHICLE WITH GAS INSTEAD OF DIESEL, GAS STATION WAS ABLE TO PRODUCE A RECEIPT SHOWING THAT WE HAD FILLED THE VEHICLE WITH DIESEL. HOWEVER, VW IS COVERING THE REPAIR, AND VEHICLE IS READY TO BE PICKED UP 4/16/15. DID NOT FEEL THAT THE FUEL PUMP FAILURE HAD ANYTHING TO DO WITH MISFUELING, AND WHILE VW IS COVERING THE REPAIR, IT APPEARS THAT THIS ISSUE IS A WELL DOCUMENTED FAILURE WITH VW. WE DO FEEL THAT OUR SAFETY COULD HAVE BEEN COMPROMISED WITH THIS FAILURE. *TR

CANNOT SHUT ENGINE OFF. CANNOT REMOVE IGNITION KEY. *TR

TIRE HAD CATASTROPHIC FAILURE ON SIDE WALL. 4TH TIME THIS HAS OCCURRED WITH SPECIFIC TIRES "DUNLOP SP SPORT 01 AS". *TR

WAS DRIVING 40 AND WAS HEADING DOWN A HILL AND WAS COMING TO A STOP WHEN MY 2012 VW JETTA SPORTSWAGEN POWER FLICKERED, COIL LIGHT (GLOW LIGHT) CAME ON, IT MADE A LOUD NOISE AND DIED. I WAS UNABLE TO MOVE IT, COULD OF BEEN A BAD SITUATION. THANKFULLY VW DEALERSHIP SERVICE GAVE ME A NUMBER TO A LOCAL TOWING COMPANY. I WAS QUICKLY TOWED TO DEALERSHIP. IT SOUNDS LIKE SO MANY OTHERS HAVE HAD THIS PROBLEM. WAITING TO HEAR OFFICIAL DIAGNOSTICS. *TR

WHILE DRIVING IN THE FREEWAY AT SPEED OF 20 MPH DUE TO HIGHWAY TRAFFIC, I SMELLED DIESEL FUEL THROUGH THE AIR VENTS. THE VEHICLE SUDDENLY BEGAN TO LOOSE POWER AND THE PEDAL WAS NOT FUNCTIONAL COMPLETELY AFTER, THE VEHICLE SHUT OFF AND STALLED ON THE HIGHWAY. THE MIL (MALFUNCTION INDICATOR LAMP) AND BATTERY DASH WARNING LIGHTS CAME ON. THE CAR WOULD NOT START OVER AND WAS TOWED OUT OF THE HIGHWAY. I NOTICED THERE WAS A DIESEL FUEL LEAK UNDERNEATH THE VEHICLE. THE CAR WAS THEN TOWED TO A VOLKSWAGEN DEALER AND DIAGNOSIS WERE MADE RESULTING IN FUEL PUMP REPLACEMENT. *TR

WHEN THE TEMPERATURE IS COLD, THE WINDSHIELD WIPERS ON OUR 2012 VW JETTA REFUSE TO ACTIVATE CAUSING A SERIOUS SAFETY CONCERN, ESPECIALLY WHEN WE'RE DRIVING AND THE TEMPERATURE DROPS. WHEN THE TEMPERATURE WARMS BACK UP, THE WIPERS START WORKING AGAIN. I'VE CONTACTED VW OF AMERICA AND DESPITE THE # OF COMPLAINTS ABOUT THIS ISSUE, THEY REFUSE TO HELP ME OUT. *TR