2013 BMW 650 I Gran 2 DR RWD

BMW voluntarily came out with an extended warranty for faulty fuel injectors (not a recall). Warning of drive train malfunction came on, vehicle would barely run. Dealer determined that #8 fuel injector was the problem and was replaced. The fuel injection shuts down during DT malfunction so all fuel is not being burned. A short time after leaving dealership the check engine light came on (less than . Now I have a bad catalytic converter, BMW states that is not covered as a related repair because it was not done at the time of the fuel injector repair?? The catalytic converter is covered for 8 years or 80,000 miles. My car had 38,000 miles but was 8yrs 4 months old?? BMW refuses to assist with repair which seems to be a direct result of the acknowledgement of the problem with the fuel injectors?? Also had a failed fuel injector on VIN[XXX] which was not covered by the extended warranty! INFORMATION Redacted PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6).

I'VE HAD SEVERAL PROBLEMS WITH THIS CAR, WHICH HAVE BEEN QUITE DISAPPOINTING. DRIVETRAIN MALFUNCTION LIGHT POPPED UP JUST AROUND 52K MILES, IT HAD A ROUGH IDLE, MULTIPLE CYLINDER MISFIRES AND WOULD GO LIMP OFTEN. WENT TO THE DEALERSHIP IN KALAMAZOO, MICHIGAN, WHERE THEY TOLD ME AFTER DIAGNOSTICS THEY WERE NOT SURE WHAT THE PROBLEM WAS BUT IT COULD HAVE BEEN THE COILS/SPARK PLUGS. CHANGED OUT BOTH OF THOSE AND IT RAN GOOD FOR A COUPLE MONTHS. 58K MILES, 65KMILES , 70K MILES AND NOW 85-90K MILES ALL HAVE HAD THIS DRIVETRAIN PROBLEM. THE CAR IS NOW AT 92K MILES AND IS ROUGH IDLING AND MISFIRING OFTEN AGAIN. OTHER THINGS TO NOTE, THE FUEL PUMP WAS BAD (COVERED BY EXTENDED WARRANTY), AUXILIARY RADIATOR WAS LEAKING AND HAD TO BE REPLACED, AND I HAVE CHANGED ALL COILS AND SPARK PLUGS TWICE IN THE LAST 2 YEARS OF OWNERSHIP. ALL DRIVETRAIN PROBLEMS HAPPEN WHILE IN MOTION (MISFIRES) AND ROUGH IDLES WHEN STATIONARY.

TL* THE CONTACT OWNS A 2013 BMW 650I. WHILE THE VEHICLE WAS STOPPED IN TRAFFIC, THE DRIVE TRAIN MALFUNCTION WARNING INDICATOR ILLUMINATED. THE CONTACT STATED THAT THE VEHICLE SEIZED IN MOVING TRAFFIC. THE CONTACT WAS UNABLE TO SHIFT THE VEHICLE INTO THE FORWARD OR REVERSE GEARS. THE VEHICLE LOST MOTIVE POWER. THE VEHICLE WAS TOWED TO PASSPORT BMW (LOCATED AT 4730 AUTH PL, SUITLAND-SILVER HILL, MD 20746, (301) 423-2700) WHERE IT WAS DIAGNOSED THAT THE ENGINE NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOTIFIED. THE APPROXIMATE FAILURE MILEAGE WAS 44,300. THE VIN WAS UNKNOWN.

I WAS DRIVING AND THE VEHICLE STARTED TO SHAKING AND VIBRATING AND SMOKING LIKE HELL. VEHICLE INFORMATION DISPLAYED STATED DRIVE TRAIN MALFUNCTIONS DRIVE MODERATELY. I CALL UP THE DEALER AND THEY ADVISED ME TO DRIVE THE VEHICLE TO THE DEALER WHICH WAS LIKE 2 MILES AWAY. WHEN I REACH TO THE DEALER LOCATION I SEE SMOKE COMING FROM THE FRONT OF THE VEHICLE. THE DEALER TAKE THE VEHICLE AND THEY SAID THEY ARE GOING TO RUN A DIAGNOSTIC TEST ON THE VEHICLE TO SEE WHAT'S THE PROBLEM. 2 DAYS LATER THE DEALER CALLED ME TO COME DOWN AND LOOK AT THE VEHICLE. WHEN I WENT TO SEE THE VEHICLE, THEY HAD IT ON A LIFT. FROM UNDERNEATH THE VEHICLE, THE DRIVERS SIDE INTAKE MANIFOLD AND OTHER PARTS BURNED UP AND FUEL WAS DRIPPING WITH FUEL SMELL. THE DEALER SAID THEY NOT GOING TO FIX THE VEHICLE BECAUSE IT'S OUT OF WARRANTY. I WENT AHEAD AND FILE A CLAIM WITH MY INSURANCE COMPANY FOR FIRE DAMAGE. AFTERWARD THE DIAGNOSTIC STATED FAILED FUEL INJECTORS. ALL 4 INJECTORS AT BANK 2 FAILED AND ALL 4 CYLINDERS FULL OF EXCESSIVE FUEL AND WAS MIXING WITH ENGINE OIL. INJECTORS WAS REPLACED UNDER EXTENDED WARRANTY. BMW OF NORTH AMERICA DENIES FAULT OF FIRE DAMAGE.

PRIOR TO 4/3/2018 ON APPROXIMATELY 4 DIFFERENT OCCASIONS, THE VEHICLE STARTED AND IDLED ROUGH. ENGINE WAS TURNED OFF AND RE-STARTED AND RAN SMOOTH. ON 4/3/2018 THE VEHICLE STALLED WHILE DRIVING AND IN TRAFFIC AND WOULD NOT RESTART. ALL ENGINE POWER WAS LOST (NO POWER STEERING, NO FORWARD MOTION) BUT ALL ELECTRICAL FUNCTIONS WERE OK. TOWED CAR TO BMW DEALER WHERE THEY FOUND (2) HIGH PRESSURE AND (1) LOW PRESSURE FUEL PUMP FAILURES WHICH WERE REPLACED UNDER EXTENDED WARRANTY. NO OTHER ISSUES WERE DISCOVERED THROUGH THE INSPECTION AND REPAIRS. ON 5/22/2018 (PM) UPON STARTING THE VEHICLE IT RAN ROUGH. WE TRIED TO STOP AND RESTART BUT IT DID NOT CORRECT THE PROBLEM. ON 5/23/18 (AM) THE VEHICLE STARTED PROPERLY AND WAS TAKEN INTO TO THE DEALER TO DIAGNOSE THE PROBLEM. ON EACH OCCASION NOTED ABOVE THE DISPLAY SCREEN PROMPTS WITH THE DRIVETRAIN MALFUNCTION MESSAGE, BUT CHECKING THE ON-BOARD VEHICLE STATUS ALL SYSTEMS ARE "OK". REDUCED POWER AND/OR COMPLETE LOSS OF POWER IN A CRITICAL SITUATION COULD PROVE TO BE DISASTROUS. CONSIDERING THE NUMBER OF COMPLAINTS AND POTENTIAL RISK THE FACTORY SHOULD ELEVATE THIS COMPLAINT TO A RECALL STATUS BEFORE SOMEONE IS SERIOUSLY HURT (IF THAT HASN'T ALREADY HAPPENED).

WHILE DRIVING, SUDDENLY THE CAR WILL START SHAKING WITH IMMEDIATE LOSS OF POWER AND THE ENGINE LIGHT COMES ON. THE MAIN SCREEN DISPLAYS "DRIVETRAIN MALFUNCTION: DRIVE MODERATELY. MAXIMUM DRIVETRAIN OUTPUT NOT AVAILABLE. CONSULT SERVICE CENTER" DURING THE MALFUNCTION THE CAR HAS SIGNIFICANT SHAKING, LOSES NEARLY MOST POWER AND THE CAR MUST COME TO AN IMMEDIATE STOP ANDTHE ENGINE NEEDS TO BE TURNED OFF. BMW DOES NOT HAVE A FIX TO RESOLVE THE ISSUE AND EVERY TIME IT HAPPENS THEY REPLACE DIFFERENT PARTS. THIS IS THE 3RD TIME IT HAPPENED SINCE I PURCASED THE CAR AND IT IS A MAJOR SAFETY ISSUE ESPECIALLY WHILE DRIVING ON A HIGHWAY.

DRIVING 20 MINS AT 65-70 MPH, UPON COMING TO A STOP OR SLOWING DOWN CAR VIBRATES AND STUMBLES,WARNING LIGHTS APPEAR.. FUEL SYSTEM, DRIVE TRAIN MALFUNCTIONS LIGHTS COME ON VEHICLE DISPLAY AND CAR SHUTS LOSES POWER. ONLY ALLOWING TO COAST OR BECOME DEAD IN THE ROAD.VERY HARD TO CLEAR LANES OF TRAFFIC DUE TO LOSE OF POWER STEERING.CAR UNABLE TO MOVE OR START.

TL* THE CONTACT OWNS A 2013 BMW 650I. THE CONTACT STATED THAT WHILE DRIVING AT 75 MPH, THERE WAS A SUDDEN VIBRATION AND THE VEHICLE STALLED WITHOUT WARNING. THE CONTACT TURNED THE VEHICLE OFF AND RESTARTED IT TO CORRECT THE FAILURE. THE VEHICLE WAS TAKEN TO TOM BUSH BMW OF ORANGE PARK, LOCATED IN JACKSONVILLE FLORIDA WHERE THE DEALER PERFORMED A SERIES OF REPAIRS ON THE VEHICLE SUCH AS THE REPLACEMENT OF THE SPARK PLUGS, THE COILS, THE FUEL INJECTORS, THE TURBOS AND THE POWER STEERING BUT THE FAILURE RECURRED. THE CAUSE OF THE FAILURE WAS DETERMINED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS 8,000.

WHEN VEHICLE IS IN MOTION, ACCELERATING, 'DRIVETRAIN MALFUNCTION' LIGHT POPS ON, VEHICLE LOSES ALL POWER, RUNS ROUGH, AND STALLS. THIS HAS HAPPENED ON A HIGHWAY WHILE DRIVING TWICE, AND VEHICLE BECOMES INSTANTLY DISABLED. THIS HAS HAPPENED WITH SEVERAL OTHER 2012 ' 2015 BMW 6-SERIES COUPE/CONVERTIBLE OWNERS AS WELL. EXTREMELY DANGEROUS MALFUNCTION, CONSIDERING IT HAPPENS WHILE ACCELERATING, OR DRIVING AT HIGHWAY SPEEDS, CAR BECOMES DISABLED WITH NO POWER TO AVOID POTENTIAL ACCIDENTS. PRIVATE GARAGE WAS UNABLE TO IDENTIFY AND REPAIR, AND BMW HAS NOT CONSIDERED THIS TO BE A PROBLEM.

WHILE DRIVING, SUDDENLY THE CAR WILL START SHAKING WITH IMMEDIATE LOSS OF POWER AND THE ENGINE LIGHT COMES ON. THE MAIN SCREEN DISPLAYS "DRIVETRAIN MALFUNCTION: DRIVE MODERATELY. MAXIMUM DRIVETRAIN OUTPUT NOT AVAILABLE. CONSULT SERVICE CENTER" DURING THE MALFUNCTION THE CAR HAS SIGNIFICANT SHAKING, LOSES NEARLY MOST POWER AND THE CAR MUST COME TO AN IMMEDIATE STOP ANDTHE ENGINE NEEDS TO BE TURNED OFF. BMW DOES NOT HAVE A FIX TO RESOLVE THE ISSUE AND EVERY TIME IT HAPPENS THEY REPLACE DIFFERENT PARTS. THIS IS THE 8TH TIME IT HAPPENED AND IT IS A MAJOR SAFETY ISSUE.

WHILE DRIVING, THE CAR WILL HAVE A SUDDEN SHAKE, AN IMMEDIATE LOSS OF POWER AND THE ENGINE LIGHT COMES ON. THE MAIN RADIO SCREEN DISPLAYS A DRIVETRAIN MALFUNCTION, REDUCED POWER, IMMEDIATE SERVICE. DURING THIS TIME THE CAR HAS SIGNIFICANT AND SUSTAINED SHAKING AND LOSES NEARLY ALL FORWARD POWER. THE CAR MUST COME TO AN IMMEDIATE STOP AND TURNED OFF. IF YOU WERE PASSING OR ON A BUSY HIGHWAY, THIS COULD LIKELY LEAD TO A CAR ACCIDENT WITH NO ABILITY TO AVOID IT SINCE THE CAR HAS LITTLE TO NO POWER. THERE ARE SCORES OF COMPLAINTS ONLINE ABOUT THIS FOR THE 650I GRAN COUPE. THERE ARE ALSO YOUTUBE POSTINGS. THE OWNERS HAVE POSTED THAT THEY CANNOT FIND THE ISSUE. DEALERS HAVE REPROGRAMMED THE ECU, REPLACED SPARK PLUGS, REPLACED COILS, REPLACED FUEL INJECTORS AND REPLACED FUEL PUMPS. EVEN WITH THIS, THE CARS CONTINUE TO HAVE THE SAME ISSUE, WHICH COULD EASILY CAUSE AN ACCIDENT. NHTSA, SINCE BMW HAS REPURCHASED DOZENS OF BMW 650I GRAN COUPE CARS BECAUSE OF THIS, THEY ARE CLEARLY AWARE OF THE FAULT. THERE ARE DOZENS AND DOZENS OF POSTS ONLINE AND ON YOUTUBE, THIS IS A WELL KNOWN ISSUE. YET BMW DOES NOT HAVE A SINGLE FIX TO RESOLVE THE ISSUE. PLEASE HELP US RESOLVE THIS ISSUE BEFORE SOMEONE GETS KILLED OR INJURED, UNLESS SOMEONE ELSE ALREADY HAS. *TR

THE RUN FLAT TIRE SIDEWALL FAILED AFTER DRIVING OVER A VERY SMALL POT HOLE. THIS IS THE NINTH (9TH) TIRE TO BE REPLACED IN LESS THAN 14 MONTHS. 8 OF THE 9 WERE GOODYEAR EAGLE LS-2. BMW REFUSED TO TAKE RESPONSIBILITY FOR THIS DEFECTIVE CAR. THEY BLAMED THE GOODYEAR TIRE. I CHANGED THE ENTIRE SET OF TIRES TO BRIDGESTONE DRIVEGUARD AND A LITTLE OVER 600 MILES LATER ANOTHER TIRE FAILED. TWO OF THE FAILURES HAPPENED AT HIGHWAY SPEEDS AND A CRASH WAS LUCKILY AVERTED. THIS IS AN UNSAFE CAR SPECIFIED FROM THE FACTORY WITH THESE RUN FLAT TIRES. SEARCHING THE INTERNET THIS IS A RAMPANT PROBLEM WITH BMW AND RUN FLAT TIRES. PLEASE INVESTIGATE! BMW IS MOST INTERESTED IN SELLING A VERY EXPENSIVE INSURANCE POLICY AT TIME OF PURCHASE. THE DEALER TELLS YOU THAT YOU WILL SUFFER FAILURES. THEY KNOW THERE IS A MAJOR SAFETY PROBLEM AND CHOOSE NOT TO ADDRESS IT TO INCREASE THEIR PROFITS. *TR

SO THE ISSUE I'M EXPERIENCING HAPPENS WHILE IN MOTION RANDOMLY (DRIVING) WITH MY 2013 BMW 650 XI GRAND COUPE. ! AS I'M DRIVING , THE DASH BOARD AND THE BMW IDRIVE DISPLAYS ALL MAJOR MALFUNCTIONS WITH MY 2013 BMW 650XI GRAND COUPE . THEN MY BMW PROCEEDS TO SHAKE , SLOWS DOWN AND THEN YOUR UNABLE TO ACCELERATE PASS 20-30 MPH. WITHIN A MIN THE ENTIRE CAR SHUTS DOWN. IT'S VERY HARD TO STEER ONCE IT SHUTS DOWN BECAUSE THE CAR BATTERY IS COMPLETELY DEAD & UNABLE TO GIVE IT A BOOST . IT'S VERY SCARY HAVING A CAR POWERING DOWN WHEN YOU ARE DRIVING ON A MAJOR HIGHWAY OR MAJOR ROADS WERE YOU HAVE HUGE TRACKER TRAILERS TRUCKS PASSING YOU BY . IT'S VERY HARD TO CUT SEVERAL LANES OF HIGHWAY IN A POWERLESS CAR IN ORDER TO GET TO SAFETY ! THIS 2013 BMW 650XI GRAND COUPE IS TERRIFYING TO DRIVE ! IT HAS LEFT ME AND MY FAMILY IN HORRIBLE SITUATIONS TO THE POINT THAT ONE WRONG MOVE AND WE CAN POSSIBLE DIE! *TR