EN

2013 Buick Enclave SUV AWD

4
Recalls
56
Complaints
Overall rating

Safety Ratings.

NHTSA’s 5-Star Safety Ratings help consumers compare vehicle safety when searching for a car. More stars mean safer cars.

Frontal Crash
Side Crash
Rollover
Overall Front Star Rating

Combines Driver and Passenger star ratings into a single frontal rating. The frontal barrier test simulates a head-on collision between two similar vehicles, each moving at 35 mph.

Front Driver Side
Front Passenger Side
Overall Side Star Rating

Combines Side Barrier and Side Pole Star Ratings into a single side rating.

Driver
Passenger
Overall Side Pole Star Rating

Combines Side Barrier and Side Pole Star Ratings into a single side rating.

Rollover Star Rating

The Rollover Resistance test measures the risk of rollover in a single-vehicle, loss-of-control scenario.

Rollover Risk: 15.5%

Complaints
Recalls

56 Complaints

for 2013 BUICK ENCLAVE
10/19/2021
Components: STEERING
Incident Date: 10/11/2021
Crash: No
Fire: No
Vehicle Identification Number: 5GAKVCKD1DJ******
Summary

Brake seemed as if it had a sound when purchased but dealership said it was inspected. I now find that it leaks fluid and I spent over $600 to replace the pump. Now as the dealership was diagnosing and repairing a separate issue they've notified me that there is a failed steering rack. The power steering rack repair is estimated to be $2,000. As this is a definite safety issue I am reporting in hopes of Buick assisting with this known failure. Invoice to be uploaded when repair is completed.

04/27/2021
Components: ELECTRICAL SYSTEM,UNKNOWN OR OTHER,ENGINE
Incident Date: 04/24/2021
Crash: No
Fire: No
Vehicle Identification Number: 5GAKVCKD4DJ******
Summary

AFTER ANY AMOUNT OF RAIN, THE VEHICLE WILL NOT SHUT OFF AFTER TURNING THE KEY TO THE "OFF" POSITION AND REMOVING THE KEYS. THE VEHICLES DASH LIGHTS ALL GO OFF WITH THE EXCEPTION OF THE "CHECK ENGINE LIGHT". THE VEHICLE REMAINS RUNNING. I HAVE TO PULL A FUSE TO GET IT TO SHUT OFF. THEN, THE NEXT MORNING I HAVE TO JUMP IT TO GET IT TO START.

01/29/2021
Components: ENGINE
Incident Date: 01/02/2021
Crash: No
Fire: No
Vehicle Identification Number: 5GAKVDKD6DJ******
Summary

TRANSMISSION SHUDDER 2 ND GEAR MAYBE BAD WAVE PLATE DUV IS IN MOTION TO NOTICE SHUDDER AT 20 TO 30 MPH CAR IS 94.000 MILES

01/27/2021
Components: ENGINE
Incident Date: 01/19/2021
Crash: No
Fire: No
Vehicle Identification Number: 5GAKRDKD1DJ******
Summary

AT 77,136 MILES, ENGINE OVERHEATED WITHOUT WARNING WHILE DRIVING. CAR TOWED, RADIATOR REPLACED. AT 126,700 MILES, WHILE IDLING, CAR OVERHEATED. DRIVER PULLED OVER AND TURNED OFF ENGINE X 30 MINUTES. DROVE 1.5 MI WHEN CAR BEGAN SPUTTERING, BEEPING, AND SMOKING. CAR TOWED TO DEALERSHIP. REQUIRED NEW RADIATOR, WATER PUMP AND ENGINE BLOCK.

01/13/2021
Components: UNKNOWN OR OTHER
Incident Date: 01/10/2020
Crash: No
Fire: No
Vehicle Identification Number: 5GAKVCKD5DJ******
Summary

AUTOMATIC LIFT GATE LIFTS UP JUST FINE AND AS YOUR PUTTING STUFF IN THE HATCH IT COLLAPSES ON TOP OF YOU

05/18/2020
Components: AIR BAGS
Incident Date: 04/30/2020
Crash: No
Fire: No
Vehicle Identification Number: 5GAKVDLD0DJ******
Summary

IT KEEPS HAPPENING. THE SERVICE AIRBAG LIGHT COMES ON SEVERAL TIMES DURING THE YEAR. NO SERVICE CODE TO REPAIR!!! TO FIX WE KEEP DISCONNECTING THE BATTERY AND RECONNECTING WHY IS THIS A RECALL ON SOME MODELS AND NOT ON OTHERS. *TR

01/22/2020
Components: STEERING,POWER TRAIN,AIR BAGS
Incident Date: 07/01/2019
Crash: Yes
Fire: No
Vehicle Identification Number: 5GAKVDKD6DJ******
Summary

TL* THE CONTACT OWNS A 2013 BUICK ENCLAVE. THE CONTACT STATED THAT THE AIR BAG WARNING LIGHT ILLUMINATED INTERMITTENTLY. THE CONTACT TOOK THE VEHICLE TO ALPINE BUICK GMC 8120 W TUFTS AVE, DENVER, CO 80123 TO HAVE THE LIGHT TURNED OFF HOWEVER, THE WARNING LIGHT REMAINED ILLUMINATED. THE CONTACT ALSO STATED THAT ONE DAY WHILE REVERSING FROM THE DRIVEWAY, THE POWER STEERING CEASED WITHOUT WARNING AND THE VEHICLE HIT A TREE. NO INJURIES WERE REPORTED AND THERE WAS NOT A POLICE REPORT FILED. THE CONTACT HAD THE VEHICLE REPAIRED UNDER WARRANTY AT THE SAME DEALER BUT THE FAILURE RECURRED. ALSO, THE CONTACT STATED THAT THE TRANSMISSION HAD TO BE REPLACED UNDER WARRANTY DUE TO AN ABNORMAL NOISE THAT WAS HEARD EMITTING FROM THE ENGINE. THE CONTACT HAD THE TRANSMISSION REPLACED. THE MANUFACTURER HAD NOT BEEN NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 29,515.

01/11/2020
Components: VISIBILITY/WIPER
Incident Date: 12/25/2019
Crash: No
Fire: No
Vehicle Identification Number: 5GAKRCKD9DJ******
Summary

MULTI-FUNCTION SWITCH FAILED. FRONT WINDSHIELD WIPERS FAILED TO FUNCTION AS DESIGNED. THEY WOULD ONLY ENGAGE WHEN YOU USED THE RIGHT TURN SIGNAL. NO OTHER FUNCTION OF THE WIPER MULTI-FUNCTION SWITCH WOULD WORK. THIS LEFT NO WIPER FUNCTIONALITY UNLESS YOU TURNED RIGHT FROM A COMPLETE STOP. THE INTERMITTENT FUNCTION AND FRONT WINDSHIELD CLEANER BUTTON DID NOT FUNCTION. VEHICLE WAS IN MOTION ON HIGHWAY DURING PERIODS OF HEAVY RAIN MAKING VISIBILITY LITTLE TO NONE UNLESS THE LEFT TURN SIGNAL WAS PHYSICALLY ENGAGED. THIS CONTINUED THROUGH CITY STREETS, TURNING, AND THEN STATIONARY AT A COMPLETE STOP WHERE IT QUIT FUNCTIONING ALL TOGETHER. ALL FUSES TESTED AND CHECKED AND NO FAULTS WERE REPORTED ON THE DRIVER DISPLAY OR FROM OBD CHECK. UPON REPLACEMENT OF MULTI-FUNCTION SWITCH (HIGH BEAM, TURN SIGNAL, WIPER SWITCH) IT WAS OBSERVED THAT THE 4 PIN WIRE HARNESS (BLUE, GREEN, YELLOW, ORANGE) THAT IS SOLDERED TO THE PCB BOARD HAS ONLY ONE SPOT OF PROTECTION ELECTRICAL TAPE ON THE BACK OF THE UNIT.. AS THE WIRES ROUTE THROUGH THE PLASTIC HOUSING TO THE TURN SIGNAL MULTI-FUNCTION SWITCH THEY ARE SUBJECT TO WEAR AND BECOMING SNAGGED BY NORMAL USE OF THE TURN SIGNAL OR HIGH BEAMS. HAVING ZERO PROTECTION OVER THIS WIRING CAUSED THE ORANGE WIRE TO BECOME BRITTLE AND BREAK AWAY FROM THE MODULE. IT IS UNACCEPTABLE TO HAVE NO WIRE GROMMET PROTECTING SUCH A CRITICAL MOVING PART OF THE VEHICLE FUNCTIONALITY. IT IS CLEAR THAT THIS WAS A CHEAP DESIGN WITH LITTLE TO NO OVERSIGHT. ALL OTHER PLASTIC HOUSING , COPPER CONTACT POINTS AND MOVING PARTS WERE CLEAN AND FREE OF DEBRIS AND HAD SUFFICIENT GREASE TO MOVE PROPERLY. THIS IS A VERY SIMILAR PROBLEM TO COMPLAINT # 14V266000 WHERE MOVING PARTS HAVE CLEARLY NOT HAD PROPER PROTECTION AROUND WIRING OR WIRE HARNESSES.

07/15/2019
Components: EXTERIOR LIGHTING
Incident Date: 07/14/2019
Crash: No
Fire: No
Vehicle Identification Number: 5GAKVDKD3DJ******
Summary

THE DAYTIME RUNNING LIGHTS HAVE FAILED. THE PASSENGERS SIDE FAILED SEVERAL YEARS AGO AND I HAD IT REPLACED. A YEAR LATER IT FAILED AGAIN BUT I WAS NOT GOING TO PAY $1500 TO REPLACE IT. THE DRIVERS SIDE RECENTLY FAILED. I LITERALLY WATCHED IT HAPPEN AS THE VEHICLE WAS PARKED AND RUNNING WHILE I WAS APPROACHING IT. NOW THEY ARE BOTH NOT FUNCTIONING. THESE ARE LEDS AND SHOULD LAST LONGER THAN ORDINARY LIGHTS.

06/12/2019
Components: FUEL/PROPULSION SYSTEM
Incident Date: 06/12/2019
Crash: No
Fire: No
Vehicle Identification Number: 5GAKRCKD7DJ******
Summary

I PURCHASED A NEW BUICK ENCLAVE IN 2013. AT 116,000 MILES, MY CAR ALL OF SUDDEN DECELERATED WHILE ON THE HIGHWAY. I WAS ABLE TO GET OFF THE ROAD BUT IT WOULD NOT ACCELERATE PAST 35 MPH. I MANAGED TO GET IT HOME BY TAKING STREET SIDE. WHEN I ATTEMPTED TO TAKE INTO THE DEALER THE NEXT DAY, IT WOULD START, SPUTTER AND THEN CUT OFF. I HAD IT TOWED TO THE DEALER. THE DEALER ADVISED ME THERE WAS AN ISSUE WITH THE HIGH PRESSURE FUEL PUMP. THE DEALER ADVISED ME WHEN THEY ATTEMPTED TO INSTALL, IT BROKE. I LOOKED ON LINE AND READ THAT GM HAS BEEN MADE AWARE OF ISSUES WITH THE HIGH PRESSURE FUEL PUMPS IN ITS BUICKS, AMONG OTHER CARS. I CALLED THE GM COMPLAINT LINE. GM ADVISED ME THAT BECAUSE MY CAR WAS OUTSIDE OF WARRANTY THEY WOULD NOT PAY FOR THE REPAIR. MY CONCERN IS THAT IF THEY KNEW OF THE ISSUE OR NOW HAVE REASON TO KNOW OF THE ISSUE, WHY WOULD GM NOT BE REQUIRED TO MITIGATE DAMAGE AND PAY FOR THE REPAIR OR SOME PORTION THEREOF.

05/09/2019
Components: STEERING,ELECTRICAL SYSTEM,EXTERIOR LIGHTING
Incident Date: 04/26/2019
Crash: No
Fire: No
Vehicle Identification Number: 5GAKRCKD5DJ******
Summary

WHEN DRIVING THE WHOLE ELECTRIC SYSTEM WIGS OUT. IT STARTS WITH THE WHOLE A/C CONTROLS BLACKING OUT AND TURNING OFF. THEN THEY MIGHT FLICKER. THIS IS FOLLOWING BY EVERY WARNING AND SERVICE LIGHT IN THE DASH COMING ON AND EVERY WARNING ANNOUNCEMENT COMING ON THE SCREEN ON THE DASH WITH THE CAR BEEPING AND DINGING. THEN THIS IS FOLLOWED BY THE ENTERTAINMENT SYSTEM COMPLETELY SHUTTING DOWN AND GOING BLACK AS WELL. SOMETIMES IT WILL DO THIS ALL OVER AGAIN AND FLICKER A COUPLE OF TIMES BEFORE COMING BACK ON FINE, AND SOMETIMES IT WILL COME BACK ON FINE AFTER DOING THIS WHOLE CYCLE ONCE. IT HAS NOT SHUT OFF THE ENGINE SO FAR, BUT THERE ARE PROBLEMS WITH STEERING AND DOWN OR UP SHIFTING DURING AND RIGHT AFTER THIS HAPPENS. IT MAY DO THIS MULTIPLE TIMES WITHIN THE SPAN OF ABOUT 10 MINS, OR IT MAY DO IT ONCE IN A 30 MIN SPAN OF TIME. THERE IS NO PATTERN OR REASONING TO IT. IT DOES THIS NO MATTER WHAT WEATHER CONDITION OR ROAD CONDITION THERE IS, AND NO MATTER HOW FAST I AM GOING OR HOW MANY MILES I HAVE DRIVEN. IT DOES SEEM TO BE DOING IT MORE ON A REGULAR BASIS NOW, IT IS EVERY SINGLE TIME I DRIVE THE CAR, AND THIS IS A DAILY DRIVER I DRIVE IT AT LEAST FOUR TIMES A DAY. THIS NEEDS TO BE RECALLED AND FIXED BEFORE SOMEONE GETS HURT BECAUSE IT IS HARD TO DRIVE AND STEER WHEN IT IS DOING THIS. I HAVE RECORDED VIDEO OF ME DRIVING AND IT DOING THIS. IT HAS BEEN DOING THIS FOR ABOUT TWO WEEKS NOW.

04/10/2019
Components: AIR BAGS
Incident Date: 03/20/2019
Crash: No
Fire: No
Vehicle Identification Number: 5GAKRCKD7DJ******
Summary

THE SERVICE AIR BAG LIGHT CAME ON. I TOOK IT TO INDEPENDENT AUTO SERVICE SHOP THEN THE DEALERSHIP, NEITHER COULD FIND ANYTHING WRONG WITH THEM. I WAS TOLD TO KEEP MOVING MY DRIVER SIDE SEAT UP AND BACK EVERY SO OFTEN...THAT MIGHT GET IT TO GO OFF. SERIOUSLY, THAT IS WHAT DEALERSHIP TOLD ME. SO, DURING OIL CHANGE I ASKED AUTO SHOP TO TAKE A LOOK AT SERVICE AIR BAG ISSUE. THEY SAID NO COMPUTER CODE CAME UP, SO I NEED TO TAKE IT TO THE DEALERSHIP. NOW I'M LEFT WITH A CAR THAT MIGHT KILL ME IN A CRASH, AND MY BEST BET TO SURVIVE CRASH IS TO 'TRICK' SENSOR BY MOVING MY DRIVER SEAT ' BACK AND FORTH EVERY SO OFTEN!'

04/09/2019
Components: ELECTRONIC STABILITY CONTROL,ENGINE
Incident Date: 12/23/2018
Crash: No
Fire: No
Vehicle Identification Number: 5GAKVDKD0DJ******
Summary

MY 2013 BUICK ENCLAVE STARTED HAVING PROBLEMS BACK IN DECEMBER. WHEN I WAS DRIVING ALL OF THE SUDDEN THE CAR CHIMED ABOUT 3 TIMES THEN ALL THE SUDDEN THE DASHBOARD READ THE FOLLOWING: 1.ENGINE POWER IS REDUCED 2.SERVICE TRACTION CONTROL OFF 3.SERVICE STABILITRAK 4.THE ENGINE LIGHT COMES ON AT THE SAME TIME, THE ENGINE POWER STARTED TO DIE DOWN AND I WAS BARELY MOVING. IT WAS HARD TO STEER AND ALL POWER FUNCTIONS GREATLY REDUCED. ONCE I SHUT IT OFF AND RESTARTED THE CAR MY CHECK ENGINE LIGHT STAYED ON BUT IT SWITCHED FROM TRACTION CONTROL OFF TO TRACTION CONTROL ON. THEN I WAS ABLE TO CONTINUE DRIVING AGAIN. I BOUGHT THIS VEHICLE THINKING IT WAS A GOOD FAMILY CAR BUT NOW AFTER DEALING WITH THIS PROBLEM AND SEEING ALL THE COMPLAINTS ONLINE AND NOTHING BEING DONE, NO RECALL, I MADE A BAD CHOICE. MY CHILDREN WERE WITH ME WHEN THIS HAPPEND A FEW TIMES AND WE WERE ALMOST REAR ENDED BECAUSE OF IT. THE CAR LITERALLY STOPS WORKING. THIS IS A VERY DANGEROUS PROBLEM AND IS NOT UNCOMMON TO GMC VEHICLES. I DO NOT FEEL SAFE DRIVING THIS CAR. I DON'T UNDERSTAND WHY GMC HAS NOT IDENTIFIED THE PROBLEM. I AM TAKING IT TO NIMNICHT DEALERSHIP TOMORROW IN JACKSONVILLE. HOPEFULLY THEY HAVE SOME REAL ANSWERS BEFORE THIS CAR ENDS UP KILLING ME OR SOMEONE ELSE. VERY DISAPPOINTED GMC AFTER READING ALL THE COMPLAINTS AND NOTHING BEING DONE.

02/14/2019
Components: VEHICLE SPEED CONTROL,ELECTRONIC STABILITY CONTROL,ENGINE
Incident Date: 02/14/2019
Crash: No
Fire: No
Summary

WHILE DRIVING MY 2013 BUICK ENCLAVE TRACTION CONTROL, SERVICE STABILI TRACK FLASHES ACROSS DASBOARD. THE CHECK ENGINE LIGHT COMES ON AND ENGINE SPEED IS DRASTICALLY REDUCED. CAR DOES NOT ACCELERATE PROPERLY AND RPMS ARE NOT PRODUCING SPEED. CAR IS LETHARGIC AND SIGNS BEGIN WITHOUT WARNING. ONCE ENGINE IS TURNED OFF AND TURNED BACK ON TRACTION CONTROL RESTS AND DISPLAY MESSAGES DISAPPEAR BUT CHECK ENGINE LIGHT REMAINS ON. TEMPERATURE OR WEATHER OR TYPE OF ROAD YOU ARE DRIVING ON DOES NOT PLAY A FACTOR IN DEFECT OF TRACTION CONTROL STABILI TRACK.

01/23/2019
Components: STEERING,VEHICLE SPEED CONTROL,ELECTRONIC STABILITY CONTROL
Incident Date: 01/16/2019
Crash: No
Fire: No
Vehicle Identification Number: 5GAKVCKD8DJ******
Summary

FOR THE LAST SIX MONTHS I'VE HAD MESSAGES SAYING SERVICE STABILITRAK, SERVICE TRACTION CONTROL, ENGINE POWER REDUCED, AND THEN IT SLOWED IMMEDIATELY WHICH WAS FRIGHTENING WHEN YOU ATE GOING 60 MPH. MY LOCAL DEALERSHIP SAYS ITS FUSE NOX WHICH ID ARCING AND WILL BE ALMODT 600 TO FIX. NOW MY POWER STEERING PUMP IS FAILING, TERRIBLE NOISES WGEN TURNING AND RECALLS HAVE BEEN ISSUED TO 2012S. VERY TIRED OF BEING AFRAID TO DRIVE MY CAR.

01/15/2019
Components: POWER TRAIN
Incident Date: 01/07/2019
Crash: No
Fire: No
Vehicle Identification Number: 5GAKRCKD1DJ******
Summary

TL* THE CONTACT OWNS A 2013 BUICK ENCLAVE. WHILE DRIVING VARIOUS SPEEDS, THE VEHICLE SHOOK ABRUPTLY. THE VEHICLE WAS TAKEN TO SOECHTING MOTORS (603 KINGSBURY ST, SEGUIN, TX 78155, 830-303-4546) WHERE IT WAS DIAGNOSED THAT THE TRANSMISSION FAILED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS APPROXIMATELY 92,000. *BF THE CONSUMER STATED THE VEHICLE WAS REPAIRED ON JAN 2019. *TR

12/20/2018
Components: ELECTRICAL SYSTEM
Incident Date: 12/10/2018
Crash: No
Fire: No
Summary

AFTER TURNING OFF IGNITION KEY HAVING PLACED CAR IN PARK AND APPLING EMERGENCY BRAKE, THE IGNITION KEY LOCKS IN PLACE AND CANNOT BE REMOVED FROM IGNITION.

12/12/2018
Components: ELECTRONIC STABILITY CONTROL,ENGINE,FUEL/PROPULSION SYSTEM
Incident Date: 12/11/2018
Crash: No
Fire: No
Vehicle Identification Number: 5GAKRCKD6DJ******
Summary

THE CAR STARTED DYING WHETHER I'M ON THE HIGHWAY GOING 65 OR STOPPED OR ACCELERATING...SO MANY DIFFERENT CIRCUMSTANCES.. THE CAR WILL BE GOING ALONG FINE AND ALL OF A SUDDEN IT SAYS TRACTION CONTROL OFF, SERVICE STABILITRAK SYSTEM, ENGINE POWER REDUCED AND THEN IT DIES...IT DOES ALL OF THIS IN A MATTER OF 3 SECONDS THEN I'M LEFT TRYING TO STEER WITH NO POWER STEERING. THIS HAS HAPPENED PROBABLY 35 TO 40 TIMES IN THE FEW MONTHS THAT I HAVE HAD THE CAR. YESTERDAY WAS JUST THE LAST TIME

12/12/2018
Components: UNKNOWN OR OTHER
Incident Date: 05/30/2018
Crash: No
Fire: No
Vehicle Identification Number: 5GAKRCKD8DJ******
Summary

SIDE OBJECT DETECTION MODULE HAS AN INTERNAL OPEN SIGNAL. REPLACEMENT COST EXCEEDS $500.00. ODOMETER READING AT TIME OF DETECTION WAS 83,218 MILES. VEHICLE WAS/IS IN MOTION.

11/27/2018
Components: AIR BAGS
Incident Date: 06/01/2018
Crash: No
Fire: No
Vehicle Identification Number: 5GAKRDKD2DJ******
Summary

AIR BAG WARNING LIGHT IS ON. HAS BEEN ON FOR SEVERAL MONTHS; NO GOES OFF AND ON INDICATING A LOOSE CONNECTION. MY VEHICLE DOES NOT SHOW A RECALL WHEN LOOKING UP THE VIN; HOWEVER THE 2013 BUICK ENCLAVE HAS AN ACTIVE RECALL FOR A LOOSE AIR BAG CONNECTION. I BELIEVE MY VEHICLE SHOULD BE INCLUDED IN THIS RECALL.

11/26/2018
Components: POWER TRAIN
Incident Date: 11/20/2018
Crash: No
Fire: No
Vehicle Identification Number: 5GAKRCKD3DJ******
Summary

TRANSMISSION FAILURE. NO REVERSE AND WILL NOT SHIFT PAST SECOND GEAR. VEHICLE IS LIMITED TO ABOUT 15-20 MPH.

09/17/2018
Components: STEERING
Incident Date: 09/15/2018
Crash: No
Fire: No
Vehicle Identification Number: 5GAKVDKDODJ******
Summary

WHILE DRIVING MY 2013 BUICK ENCLAVE, I MADE A LEFT TURN INTO THE STOP AND SHOP SUPERMARKET ENTRANCE WHEN I FELT THE STEERING WHEEL BECOME VERY HARD TO TURN, SECONDS AFTER IT WENT BACK TO BEIN NORMAL. THIS ALL HAPPENED WHILE A YOUNG LADY WAS IN THE CROSS WALK. NO ONE WAS HURT, BUT I DON'T WANNA IT TO GET TO THAT EITHER.

06/21/2018
Components: ELECTRONIC STABILITY CONTROL,FUEL/PROPULSION SYSTEM
Incident Date: 06/20/2017
Crash: No
Fire: No
Vehicle Identification Number: 5GAKRDKD1DJ******
Summary

THE VEHICLE STALLS DURING ACCELERATION AT ABOUT 1800 TO 2200 RPN, MORE OFTEN AFTER A STOP OF VEHICLE AND IS MORE NOTICEABLE AT LOW SPEEDS FROM 20 TO 50 MPH IN BOTH CITY AND HIGHWAY BUT MORE OFTEN IN CITY STREETS, INCREASING THE RISK OF A CRASH. NO ENGINE LIGHTS COME ON SO MECHANICS ARE TELLING ME THAT THEY CAN'T DIAGNOSE WITHOUT ANY CODES ON THE ENGINE. VEHICLE HAS ABOUT 100K MILES AND THIS FAILURE STARTED ABOUT 95 K MILES AND GETTING WORSE WITH TIME. SO FAR THE ENGINE HAS NOT SHUT OFF.

06/02/2018
Components: EXTERIOR LIGHTING
Incident Date: 06/02/2018
Crash: No
Fire: No
Summary

REAR DRIVER AND PASSENGER SIDE TURN SIGNAL/BRAKE LAMPS KEEP BLOWING EVERY 5-6 MONTHS. ALMOST LIKE CLOCK WORK, THE PASSENGER SIDE LAMP BLOWS AND WITHIN 5-6 DAYS THE DRIVER SIDE LAMP BLOWS. HAVE TRIED DIFFERENT BRANDS/TYPES OF LAMPS TO NO AVAIL. ISSUE BEGAN IN 2016 AND HAVE REPLACED BOTH LAMPS 5-6 TIMES. PLACE APPROXIMATELY 4,000 - 5,000 MILES ON VEHICLE ANNUALLY. DEALER NOT AWARE OF ANY PROBLEMS BUT SEEMS TO BE A GM PROBLEM BASED ON OWNER COMPLAINTS ON MESSAGE BOARDS. NOT SURE IF RELATED TO AN ELECTRICAL ISSUE BUT HAVE ALSO REPLACED BOTH HID HEADLIGHTS AND REAR AC BLOWER MOTOR.

05/17/2018
Components: POWER TRAIN
Incident Date: 04/21/2018
Crash: No
Fire: No
Summary

TL* THE CONTACT OWNS A 2013 BUICK ENCLAVE. THE CONTACT STATED THAT THE TRANSMISSION FAILED TO FUNCTION PROPERLY. THE DEALER (CROWN ACURA GREENSBORO, 3908 W WENDOVER AVE, GREENSBORO, NC 27407, (336) 790-9847), WHO SOLD THE VEHICLE TO THE CONTACT, INDICATED THAT THE TRANSMISSION FLUID NEEDED TO CYCLE THROUGH THE SYSTEM. HOWEVER, THE VEHICLE CONTINUED TO HESITATE AND RIDE EXTREMELY ROUGH AS IF IT WOULD STALL FREQUENTLY. AN APPOINTMENT WAS MADE WITH FLOW BUICK GMC - GREENSBORO (1205 BRID FORD PKWY, GREENSBORO, NC 27407, (336) 777-6503) FOR DIAGNOSTIC TESTING. THE VIN WAS NOT AVAILABLE. THE FAILURE MILEAGE WAS 138,000.

04/03/2018
Components: ELECTRICAL SYSTEM,ELECTRONIC STABILITY CONTROL,ENGINE
Incident Date: 04/02/2018
Crash: No
Fire: No
Summary

I HAVE A 2013 BUICK ENCLAVE AND FOR THE PAST 5-6 MONTHS, THE TRACTION CONTROL OFF MESSAGE AND ENGINE POWERING DOWN MESSAGE CONTINUE TO POP UP AND MY CAR WHILE DRIVING ON THE HIGHWAY AND GOES INTO LIMP MODE AND QUICKLY DIES. I HAVE TO LET IT SIT FOR A FEW MINUTES AND THEN IT RESETS BUT THE ENGINE LIGHT REMAINS ON. I HAVE TAKEN IT INTO THE MECHANIC AND MOST RECENTLY THE DEALERSHIP BUT THEY HAVE REPLACED EVERYTHING TWICE AND HAVE NOT BEEN ABLE TO DIAGNOSE THE PROBLEM. SO FAR THE ALTERNATOR HAS BEEN CHANGED, HAD TWO ENGINE BELTS REPLACED, IGNITION AND RELAY SWITCHES CHANGED, UPDATED ALL THE SOFTWARE WITH NO LUCK AND ABOUT 7K IN CHARGES.

03/29/2018
Components: POWER TRAIN
Incident Date: 03/28/2018
Crash: No
Fire: No
Summary

WAVEPLATES HAVE STRESS FRACTURES WITHIN TRANSMISSION

03/23/2018
Components: VEHICLE SPEED CONTROL,ELECTRONIC STABILITY CONTROL,ENGINE
Incident Date: 03/21/2018
Crash: No
Fire: No
Summary

ON 3/21/18 I WAS PULLING OUT OF A GAS STATION TO HEAD TO WORK. MY TRACTION CONTROL LIGHT LIT UP AS WELL AS MY ENGINE LIGHT. WARNINGS WENT ACROSS MY DASH STATING "TRACTION CONTROL OFF" "SERVICE STABILITRACK" "ENGINE POWER REDUCED" I COULDN'T GO OVER 40MPH. I MADE IT BACK TO WORK. AFTER WORK ONLY THE ENGINE LIGHT WAS ON. THE NEXT DAY I DROVE IT AND BY THE AFTERNOON THE ENGINE LIGHT HAD GONE OFF. THIS MORNING, 3/23/18 I DROVE TO WORK WITHOUT ANY COMPLICATIONS. DUE TO WEATHER WE CLOSED OUR OFFICE EARLY. I PULLED OUT OF THE PARKING LOT AND MY TRACTION CONTROL LIT UP AS WELL AS MY ENGINE LIGHT. ALL THREE WARNINGS WENT ACROSS MY DASH AGAIN AND THIS TIME I COULD NOT GO ABOVE 20MPH. I MADE IT HOME WITH MY FLASHERS ON. ONCE I GOT HOME I LET MY CAR SIT FOR A COUPLE HOURS AND THEN TOOK IT AROUND THE BLOCK. AGAIN ONLY MY ENGINE LIGHT WAS ON. WE WILL TAKE IT TO THE SHOP ONCE THE WEATHER CLEARS.

01/18/2018
Components: VEHICLE SPEED CONTROL,ELECTRONIC STABILITY CONTROL,ENGINE
Incident Date: 11/15/2017
Crash: No
Fire: No
Summary

TL* THE CONTACT OWNS A 2013 BUICK ENCLAVE. WHILE DRIVING VARIOUS SPEEDS, THE VEHICLE SUDDENLY JERKED AND THE SPEED REDUCED TO 20 MPH. THE CHECK ENGINE AND STABILITY TRAC MALFUNCTION WARNING INDICATORS ILLUMINATED. THE CONTACT PULLED OVER TO THE SIDE OF THE ROAD. THE CONTACT TURNED OFF AND RESTARTED THE ENGINE, AND THE VEHICLE RETURNED TO NORMAL. THE VEHICLE WAS TAKEN TO THE DEALER (ALEXANDER BUICK GMC CADILLAC, 1501 VENTURA BLVD, OXNARD, CA 93036) FOUR TIMES WHERE IT WAS DIAGNOSED THAT THE KEY FOB ALARM NEEDED TO BE REMOVED. THE VEHICLE WAS REPAIRED. THE FAILURE RECURRED SEVERAL OTHER TIMES. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS CONTACTED. THE APPROXIMATE FAILURE MILEAGE WAS 70,000. THE VIN WAS NOT AVAILABLE.

11/07/2017
Components: AIR BAGS
Incident Date: 08/01/2017
Crash: No
Fire: No
Summary

DRIVER'S SEAT AIRBAG DEFECTIVE. A WARNING LIGHT INDICATED IT WAS NOT FUNCTIONING. WHEN REPAIRED, NOTED THAT AIRBAG WAS "OPEN" AND WOULD NOT HAVE INFLATED. THE VEHICLE HAD NOT PREVIOUSLY BEEN IN AN ACCIDENT. GM WOULD NOT COVER REPAIR OF DEFECTIVE AIRBAG

07/04/2017
Components: STEERING
Incident Date: 05/10/2017
Crash: No
Fire: No
Vehicle Identification Number: 5GAKRDKD4DJ******
Summary

LOSSES POWER STEERING AT LOW RPM

06/19/2017
Components: STRUCTURE
Incident Date: 12/10/2016
Crash: No
Fire: No
Vehicle Identification Number: 5GAKVDKD2DJ******
Summary

POWER LIFT GATE SUDDENLY FALLS. MOVES TO THE TOP AND THEN SIMPLY FALLS CLOSED, ON YOU. STATIONARY.

06/16/2017
Components: AIR BAGS
Incident Date: 09/14/2016
Crash: No
Fire: No
Vehicle Identification Number: 5GAKVDKD6DJ******
Summary

TL* THE CONTACT OWNS A 2013 BUICK ENCLAVE. THE CONTACT STATED THAT THE AIR BAG WARNING INDICATOR ILLUMINATED. THE VEHICLE WAS TAKEN TO ALPINE BUICK GMC (8120 W TUFTS AVE, DENVER, CO 80123 (720) 746-2697), BUT THE DIAGNOSTIC RESULTS AND REPAIRS WERE UNKNOWN. THE CONTACT MENTIONED THAT THE FAILURE PERSISTED AND THE VEHICLE WAS TAKEN BACK TO ALPINE BUICK GMC SEVERAL TIMES. THE AIR BAG WARNING INDICATOR FAILURE WAS SERVICED, BUT THE DIAGNOSTIC RESULTS AND REPAIRS WERE UNKNOWN. THE CONTACT STATED THAT ALL PREVIOUS AIR BAG FAILURES WERE SERVICED PER A WARRANTY. THE WARRANTY EXPIRED AND THE FAILURE CONTINUED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE, BUT ONLY OFFERED TO PAY FOR PART OF THE REPAIRS SINCE THE VEHICLE WAS NO LONGER UNDER WARRANTY. THE FAILURE MILEAGE WAS APPROXIMATELY 53,000...UPDATED 07/24/17 *BF *CN

05/26/2017
Components: UNKNOWN OR OTHER
Incident Date: 05/25/2017
Crash: No
Fire: No
Vehicle Identification Number: 5GAKRCKD9DJ******
Summary

I PURCHASED THIS VEHICLE ON 05/25/2017. I NOTICED THAT NIGHT THAT THE SERVICE AIR BAG LIGHT KEPT COMING ON. I LOOKED IT UP AND FOUND THAT SOME OF THESE MODELS HAD RECALLS ON THE AIR BAG SYSTEM. I AM TRYING TO FIND OUT IF THERE IS A RECALL(S) ON THIS VEHICLE AND IF SO HAVE THEY BEEN RESOLVED OR HOW DO I GET THEM RESOLVED?

05/07/2017
Components: POWER TRAIN,ENGINE
Incident Date: 05/02/2017
Crash: No
Fire: No
Vehicle Identification Number: 5GAKRDKD4DJ******
Summary

I PURCHASE THIS VEHICLE USED FROM HENNESSEY BUICK DEALERSHIP 9 MONTHS AGO AS CERTIFIED USED CAR. MAY 4 TRAVELING ON INTERSTATE 75 NORTH, AT SIXTY FIVE MILES PER HOUR/THE TRANSMISSION GIVE A LOUD BAND SOUND AND THE CAR STOPPED IN MIDDLE OF HIGHWAY. WITH TRAFFIC TRAVELING BOTH WAYS. THE DRIVE TRAIN STOP PULLING. HAD CAR TOWED BACK TO HENNESSEY AND WAS TOLD THAT THE TRANSMISSION BLEW UP ALONG WITH THE ENGINES THIS CAR COST ME $ 32, AND I BELIEVE THAT GANG SHOULD REPLACE THIS CAR BECAUSE I FEEL LIKE THE VEHICLE WAS UNSAFE AND CAUSED GREAT DANGER TO ME. PLEASE INVESTIGATE THIS MATTER FOR ME, I DO NOT HAVE A PHOTO TO UP LOAD OF THIS INCIDENT. MY NUMBER IS: [XXX]. [XXX] AND [XXX]. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6). *JB *TR

01/23/2017
Components: WHEELS
Incident Date: 12/07/2016
Crash: No
Fire: No
Vehicle Identification Number: 5GAKRCKD2DJ******
Summary

ALL FOUR TIRES HAVE PREMATURE SIDEWALL CRACKS AND CRACKS BETWEEN THE TREAD PATTERN. THE VEHICLE HAS THE ORIGINAL FOUR MICHELIN LATITUDE TOUR TIRES. THE MILEAGE IS 28790 AT THE TIME IDENTIFIED BY THE LOCAL BUICK DEALERSHIP DURING A GENERAL INSPECTION. I CONTACTED MICHELIN CUSTOMER SERVICE ON DECEMBER 31, 2016. PROBLEM NOT RESOLVED.

11/28/2016
Components: STEERING,ELECTRONIC STABILITY CONTROL,SERVICE BRAKES
Incident Date: 10/02/2016
Crash: No
Fire: No
Vehicle Identification Number: 5GAKVDKD0DJ******
Summary

LIGHTS ON THE DASH BOARD CAME ON WHILE DRIVING IN TOWN AT APPROXIMATELY 20 MPH INDICATING AWD, TRACTION CONTROL AND ANTI-LOCK BREAKS WERE NOT WORKING. POWER STEERING ALSO WAS NOT WORKING. VEHICLE TAKEN TO LOCAL GM DEALER FOR REPAIR. ASSESSMENT INDICATED NEED TO REPLACE POWER STEERING PUMP AND ELECTRONIC BREAK MODULE. THE LIGHTS CAME OFF AND ON REPEATEDLY OVER THE NEXT SEVERAL WEEKS WAITING ON THE REPAIRS. THE TWO RECOMMENDED PARTS WERE REPLACED AND ONE WEEK LATER THE SAME LIGHTS CAME ON AND POWER STEERING AND OTHER FUNCTIONS WERE LOST AGAIN, INDICATING THAT THE ISSUE WAS NOT FIXED BY REPLACING THESE PARTS. *TR

11/14/2016
Components: ELECTRICAL SYSTEM,EXTERIOR LIGHTING
Incident Date: 01/02/2015
Crash: No
Fire: No
Vehicle Identification Number: 5GAKRCKD1DJ******
Summary

SHORTS IN THE ELECTRICAL SYSTEM, TURN SIGNALS, REVERSE LIGHTS, PARKING LIGHTS, TAILIGHTS BURN OUT. RADIO AND COMMUNICATIONS PANEL SHORTS

06/21/2016
Components: WHEELS
Incident Date: 06/01/2016
Crash: No
Fire: No
Vehicle Identification Number: 5GAKVCKD7DJ******
Summary

MY ORIGINAL MICHELIN LATITUDE TOUR 255/60R 19 WAS RECALLED. HOWEVER MY DOT IS OFF BY MAYBE 8 MONTHS. ISSUE WAS DEFECT INSIDEWALL. PERFORATION ETC. I HAVE THE WEXACT SAME ISSUE YET MY PRODUCTION DATES ARE NOT INCLUDED. PLEASE HELP ME. THESE ARE ORIGINAL INSALLED TIRES AND MY CAR HAS 19,1000 MILES AND ALL 4 TIRES HAVE THIS SAME SEVERE CRACKING ON ALL SIDEWALLS. MICHELIN WONT CONSIDER TO INCLUDE MINE IN THE RECALL BECAUSE THEY SAID ONLY THE NUMBER FROM 1913 TO 2113 ARE IN THE RECALL. I HAVE THE SAME ISSUE WITH MY SAME BRAND TYOE TIRES TOO. I CANNOT AFFORD TO SPEND $1000 ON TIRES (WHICH HAS THE SAME DEFECT BUT HAVE NOT BEEN RECALLED. PLEASE HELP

06/15/2016
Components: ELECTRICAL SYSTEM
Incident Date: 02/24/2016
Crash: No
Fire: No
Vehicle Identification Number: 5GAKRBKD4DJ******
Summary

RADIO WILL HAVE A LOUD AND SCARY POP WHEN PUT REVERSE. THE RADIO/NAVIGATION SCREEN WILL GO BLACK AND THEN RETURN. THIS HAS HAPPENED TWICE IN THE LAST FOUR MONTHS.

03/28/2016
Components: VISIBILITY/WIPER
Incident Date: 02/10/2016
Crash: No
Fire: No
Vehicle Identification Number: 5GAKRCKD1DJ******
Summary

TL* THE CONTACT OWNS A 2013 BUICK ENCLAVE. WHILE DRIVING AT AN UNKNOWN SPEED DURING INCLEMENT WEATHER, THE WIPERS FAILED TO WORK WITHOUT WARNING. THE FAILURE RECURRED MORE THAN ONCE. THE DEALER WAS NOTIFIED, BUT COULD NOT DUPLICATE THE FAILURE. THE VIN WAS NOT AVAILABLE. THE MANUFACTURER WAS NOTIFIED. THE APPROXIMATE FAILURE MILEAGE WAS 25,000. UPDATED 05/17/16*LJ THE CONSUMER STATED GAINSVILLE DEALER INSTALLED A NEW WIPER MOTOR ON APRIL 27, 2016. *TR

02/09/2016
Components: EXTERIOR LIGHTING
Incident Date: 02/08/2016
Crash: No
Fire: No
Vehicle Identification Number: 5GAKVDKD3DJ******
Summary

VEHICLE HEADLIGHTS TURN ON AND OFF. I BROUGHT THE VEHICLE TO DEALERSHIP AND THEY INFORMED ME THAT THERE IS A SHORT IN THE HEADLIGHTS REQUIRING REPLACEMENT OF BOTH HEADLIGHT ASSEMBLES.

12/30/2015
Components: EXTERIOR LIGHTING
Incident Date: 12/25/2015
Crash: No
Fire: No
Vehicle Identification Number: 5GAKRDKD9DJ******
Summary

TL* THE CONTACT OWNS A 2013 BUICK ENCLAVE. THE CONTACT STATED THAT THE DRIVER SIDE HEADLAMP BULB EXPLODED. THE VEHICLE WAS TAKEN TO THE DEALER TO BE INSPECTED. THE CONTACT WAS INFORMED THAT THE HEADLAMP BULB NEEDED TO BE REPLACED THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS 17,780....UPDATED 01/25/16 *BF *TR THE CONSUMER STATED THE BULB WAS REPLACED WITH DEALER UNDER WARRANTY. *TR

10/27/2015
Components: TIRES
Incident Date: 01/10/2014
Crash: No
Fire: No
Summary

TL* THE CONTACT OWNS A 2013 BUICK ENCLAVE EQUIPPED WITH MICHELIN LATITUDE TOUR TIRES, SIZE: P255/60R19 108S. THE CONTACT NOTICED THAT ALL FOUR TIRES HAD CRACKS AROUND THE PERIMETER. THE TIRES WERE NOT REPLACED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE APPROXIMATE TIRE AND VEHICLE FAILURE MILEAGE WAS 19,000. THE DOT NUMBER AND VIN WERE NOT AVAILABLE.

07/15/2015
Components: STEERING,SUSPENSION,POWER TRAIN
Incident Date: 07/13/2015
Crash: No
Fire: No
Vehicle Identification Number: %GAKVCKD5D1******
Summary

THE CAR WAS AT A LOCAL (SUMMIT,NJ) HARQUILL BROS. FOR A STANDARD OIL CHANGE. WHEN THEY BACKED UP THE CAR TO BRING IT INTO A BAY THE FRONT DRIVE SHAFT FELL OUT OF ITS YOKE TO THE GROUND. THE DAY BEFORE I FOUND A BRACKET AND BOLT IN MY DRIVEWAY AT HOME AND THOUGHT IT WAS FROM THE LANDSCAPERS MOWER. I PLAN TO GIVE THAT PART TO THE DEALER TODAY WHEN I GET THE REPAIRED CAR. I DO HAVE PICTURES OF THE PART.

07/15/2015
Components: STEERING,SUSPENSION,POWER TRAIN
Incident Date: 07/13/2015
Crash: No
Fire: No
Vehicle Identification Number: 5GAKVCKD5DJ******
Summary

THE CAR WAS AT A LOCAL (SUMMIT,NJ) HARQUILL BROS. FOR A STANDARD OIL CHANGE. WHEN THEY BACKED UP THE CAR TO BRING IT INTO A BAY THE FRONT DRIVE SHAFT FELL OUT OF ITS YOKE TO THE GROUND. THE DAY BEFORE I FOUND A BRACKET AND BOLT IN MY DRIVEWAY AT HOME AND THOUGHT IT WAS FROM THE LANDSCAPERS MOWER. I PLAN TO GIVE THAT PART TO THE DEALER TODAY WHEN I GET THE REPAIRED CAR. I DO HAVE PICTURES OF THE PART

12/05/2014
Components: ELECTRICAL SYSTEM
Incident Date: 12/04/2014
Crash: No
Fire: No
Summary

THE VEHICLE FAILED TO START ON 12/1/14. I CALLED THE DEALERSHIP IN SAN LUIS OBISPO, CALIFORNIA, AND THEY TOWED IT IN. THE BATTERY WAS FINE AND THEY TOLD MY WIFE THAT THEY COULD NOT FIND ANYTHING WRONG WITH IT AND THAT IT WAS GOOD TO GO AND THEY GAVE IT BACK TO HER ON 12/2/14. ON 12/4/14 MY WIFE AND TWO YOUNG CHILDREN WERE DRIVING AND ABOUT TO GET ON THE FREEWAY 180 MILES AWAY ION SAN JOSE, CALIFORNIA, WHEN THE CAR STALLED AND FROZE UP WHILE GOING 40 MPH. POWER STEERING DID NOT WORK. SHE PULLED OVER TO THE SIDE OF THE ROAD AND THE CAR SHUT OFF. THANK HEAVENS SHE WAS NOT ON THE FREEWAY. THE CAR WAS TOWED TO THE DEALERSHIP IN SAN JOSE. TODAY THEY TOLD HER THAT THEY COULD NOT FIND ANYTHING WRONG WITH THE CAR BUT THE COMPUTER DID SHOW AN ELECTRICAL FAILURE. WE CALLED GM AND TOLD THEM THE PROBLEM AND THEY WILL SPEAK WITH DEALERSHIP TOMORROW. THIS IS THE SAME PROBLEM I BELIEVE WITH THE 20014 MODEL WHERE, I READ ON THE INTERNET, THE CHASSIS ELECTRONIC MODULE MAY BE INTERNALLY CONTAMINATED, RESULTING IN AN ELECTRICAL SHORT. IT STATES THAT IF THE MODULE EXPERIENCES AN ELECTRICAL SHORT, THE VEHICLE COULD STALL, INCREASING THE RISK OF A CRASH. THIS IS EXACTLY WHAT IS HAPPENING HERE. THE 2013 MODEL NEEDS TO BE RECALLED AS WELL BEFORE SOMEBODY DIES. *TR

11/12/2014
Components: SEAT BELTS
Incident Date: 06/23/2014
Crash: No
Fire: No
Vehicle Identification Number: 5GAKRDKD0DJ******
Summary

CONSUMER WRITING IN REGARDS TO 2013 BUICK ENCLAVE VEHICLE. HE IS REQUESTING REIMBURSEMENT FOR SEAT BELT RECALL REPAIR. *KL

10/29/2014
Components: POWER TRAIN,VEHICLE SPEED CONTROL,ELECTRONIC STABILITY CONTROL
Incident Date: 04/24/2014
Crash: No
Fire: No
Vehicle Identification Number: 5GAKVDKD7DJ******
Summary

04/24/2014 3:56PM OUR 2013 ENCLAVE SUDDENLY WENT INTO REDUCED ENGINE POWER MODE WHILE TRAVELING ON THE INTERSTATE AT SPEEDS OF 65-70 WHEN SUDDENLY SPEED WAS REDUCED TO 35-45MPH. MY WIFE ALMOST GOT REAR ENDED. SHE CONTACT ONSTAR FOR DIAGNOSTICS BUT THEY COULD NOT SEE ANY ISSUE WITH THE VEHICLE. (NOT ISSUES OR DIAGNOSTIC CODES FOUND) WHEN THIS HAPPENED THE SERVICE STABILITRAK LIGHT LIT, TRACTION OFF LIGHT LIT, FLASHING SERVICE ENGINE SOON LIGHT LIT. CAR RUNNING ROUGH AND WENT INTO POWER REDUCED MODE WITH SUDDEN REDUCED SPEED WHILE DRIVING ON HWY. TO DATE THIS HAS NOW HAPPENED SEVERAL TIMES AND UNTIL THIS PAST SUNDAY, 10/26/2014 HAD NEVER STORED A CODE TO SHOW A PROBLEM. THIS EVENT SHOWED A C0561 CODE STORED. I CONTACTED THE DEALERSHIP FOR AN APPOINTMENT BUT THEY WERE NOT ABLE TO LOOK AT IT UNTIL TODAY, 10/29/2014 AT THIS POINT THERE APPARENTLY WERE TOO MANY DRIVE CYCLES AND THE CODE HAD CLEARED. THE DEALERSHIP ADVISED ME TO BRING IT IN ASAP ON THE NEXT EVENT OF THIS HAPPENING WITHOUT TURNING THE VEHICLE OFF, I HAVE KNOW IDEA WHEN OR WHERE I'LL BE WHEN IT HAPPENS AGAIN.... THIS IS A BIG SAFETY ISSUE WITH THIS VEHICLE AND I JUST HOPE TO NOT GET INTO AN ACCIDENT FROM THIS BEFORE THEY ARE ABLE TO FIX IT. *TR

10/15/2014
Components: ELECTRICAL SYSTEM
Incident Date: 09/17/2014
Crash: No
Fire: No
Vehicle Identification Number: 5GAKRCKD0DJ******
Summary

RECENTLY, THE VEHICLE HAS STARTED SHUTTING OFF WHILE DRIVING. ON SEPTEMBER 13, 2014, WHILE DRIVING THE VEHICLE, THE "SERVICE BATTERY CHARGING SYSTEM" LIGHT CAME ON. I IMMEDIATELY CONTACTED THE DEALERSHIP, WHICH INSTRUCTED ME TO BRING THE VEHICLE IN. WHEN I DROPPED THE VEHICLE OFF AT THE DEALERSHIP, THE SERVICE TECHNICIAN SAW THE SERVICE LIGHT. THE DEALERSHIP INSPECTED THE VEHICLE OVER THE NEXT COUPLE DAYS AND STATED IT WAS NOT ABLE TO FIND A PROBLEM. I PICKED THE VEHICLE UP THE MORNING OF SEPTEMBER 17, 2014. WITHIN HOURS OF PICKING UP THE VEHICLE FROM THE DEALERSHIP, I WAS DRIVING THE VEHICLE TO LUNCH WHEN, IN THE MIDDLE OF A TURN, THE VEHICLE SHUT OFF AND LOST ALL POWER, INCLUDING THE POWER STEERING, MAKING IT HARD TO TURN. THE POWER CAME BACK ON WITHIN A FEW SECONDS. WHEN I TOLD MY WIFE WHAT HAD HAPPENED, SHE INFORMED ME THE SAME THING HAPPENED TO HER WHILE PARKED ? THE VEHICLE SHUT OFF AND LOST ALL POWER. I IMMEDIATELY CONTACTED THE DEALERSHIP AND WAS INSTRUCTED TO BRING THE VEHICLE BACK TO THE DEALERSHIP. THE DEALERSHIP KEPT THE VEHICLE SEVERAL DAYS. INITIALLY, THE DEALERSHIP INFORMED ME IT WAS NOT ABLE TO LOCATE A PROBLEM. THE DEALERSHIP KEPT THE VEHICLE A FEW EXTRA DAYS TO FURTHER INSPECT THE VEHICLE. DURING THIS TIME, THE DEALERSHIP INFORMED ME THE VEHICLE LOST POWER WHILE IT WAS TESTING IT AS WELL. THE DEALERSHIP DISCOVERED A BURNT TERMINAL IN THE FUSE BOX. THE DEALERSHIP REPLACED THE FUSE JUNCTION BLOCK, AND MY WIFE PICKED THE VEHICLE UP FROM THE DEALERSHIP ON SEPTEMBER 23, 2014. ON OCTOBER 13, 2014, LESS THAN THREE WEEKS AFTER THE VEHICLE WAS PURPORTEDLY REPAIRED, THE VEHICLE AGAIN SHUT OFF AND LOST ALL POWER WHILE MY WIFE WAS BACKING OUT OF THE DRIVEWAY. THE POWER RETURNED WITHIN A FEW SECONDS. *TR

08/26/2014
Components: ELECTRICAL SYSTEM,EQUIPMENT ADAPTIVE/MOBILITY,ELECTRONIC STABILITY CONTROL
Incident Date: 07/27/2014
Crash: No
Fire: No
Vehicle Identification Number: 5GAKVDKD4DJ******
Summary

WHILE CAR IS IN MOTION (AROUND 35-40 MPH) THE STABILITRAK, ABS, A/C, BLIND-SPOT MONITOR SHUTS OFF; SPEEDOMETER, GAS GAUGE, BATTERY GAUGE ON DASHBOARD ALL GO DOWN TO ZERO (EVEN WHEN CAR IS MOVING); ENGINE IS STILL RUNNING, BUT VEHICLE DOES NOT RESPOND WHEN ACCELERATOR IS APPLIED. IF ENGINE IS TURNED OFF AND ALLOWED TO REST A MINUTE OR TWO AND THEN RESTART IS TRIED, IT EITHER DOES NOT START AT ALL OR IT WILL START, BUT WILL NOT MOVE OVER 20 MPH (JUST ENOUGH TO GET OFF THE ROAD.) IF ALLOWED TO REST @10 MINUTES, ENGINE WILL START AGAIN, DASHBOARD IS FUNCTIONAL, BUT ENGINE SERVICE LIGHT REMAINS ON. ACCELERATION SEEMS "SLUGGISH" WHEN DRIVING AFTER THIS EVENT, BUT CAN GET UP TO @50MPH. HOWEVER, THE FIRST TIME THIS HAPPEN AND THE CAR GOT UP TO 50MPH, THE ELECTRICAL SYSTEM FAILED AGAIN (AS DESCRIBED ABOVE) BUT I COULD "COAST" HOME, THANKFULLY. THE WEATHER IS IN 80S SO A/C IS ON EVERY TIME THIS HAPPENS (SO FAR). THIS SEEMS TO ONLY HAPPEN ON SHORT TRIPS (5 TO 20 MILE TRIPS SUCH AS FOR SHOPPING, ERRANDS, ETC.). IT HAS NOT HAPPENED (YET) ON LONGER TRIPS. THE FIRST TIME THIS HAPPENED, THE GM SERVICE REP SAID "CONFIRMED SES LIGHT ON WIRE HARNESS OUT OF FIREWALL MAKING CONTACT ON A/C LINES. HAS RUB-THRU ON WIRE. REPOSITION WIRE AND RESEAL." AFTER 1 MONTH (1,243 MILES), THE SAME EXACT INCIDENT HAPPENED AGAIN. GM SERVICE REP THIS (SECOND) TIME SAID THERE ARE A LOT OF "COMMUNICATION CODES" THAT INDICATE COMMUNICATION FAILURES. GM SERVICE REP IS STILL INVESTIGATING ISSUE. THERE IS A SERVICE BULLETIN ALREADY FOR THIS PROBLEM (OR ONE LIKE IT): TSB REF# PI-1202, NHTSA REF# 10055394. *TR

07/17/2014
Components: SEAT BELTS
Incident Date: 07/17/2014
Crash: No
Fire: No
Vehicle Identification Number: 5GAKRCKD4DJ******
Summary

GM IS DOING THE RECALL FOR CHAFING AFFECTING THE STEEL CABLE (14V266000 OR 14187) THE RUBBER SLEEVE MY DEALER INSTALLED IS AGGRESSIVELY CHAFING WORSE THAN BEFORE, EVEN ON THE PASSENGER SIDE, WHICH BARELY GETS ANY USE. IT APPEARS THE FIX IS WORSE THAN BEFORE ... THE PLASTIC AROUND THE SEAT IS EASILY TEARING AWAY THE SLEEVE (AFTER ONLY A FEW WEEKS) AND WILL DIRECTLY AFFECT THE SEAT BELT. SOMEONE COULD GET KILLED, AND PEOPLE ARE PROBABLY NOT CHECKING SINCE THEY THOUGHT THE RECALL SOLVED THE PROBLEM... I HAVE PHOTOS OF THE PROBLEM IS YOU WANT, AND I CALLED GM ON 6/17/14 ... 800-462-8782 .. A CUSTOMER SERVICE REP TOLD ME THEY CAN ONLY KEEP FIXING IT THIS WAY. I ASKED HER TO ESCALATE MYREPORT SINCE THE FIX COULD (ALSO) GET SOMEONE KILLED AND SHE SAID SHE CAN'T ESCALATE THIS TYPE OF PROBLEM. WHAT????? *TR

07/11/2014
Components: ELECTRICAL SYSTEM
Incident Date: 03/11/2013
Crash: No
Fire: Yes
Summary

TL* THE CONTACT OWNS A 2013 BUICK ENCLAVE. THE CONTACT STATED THE HEATER OVERHEATED AND AS A RESULT, THE CONTACT SUSTAINED A BURN TO THE FOOT. THE VEHICLE WAS TAKEN TO A DEALER, WHO STATED THAT THE VEHICLE DID NOT OVERHEAT. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE FAILURE AND CURRENT MILEAGE WAS UNAVAILABLE. THE VIN WAS NOT AVAILABLE.

05/30/2014
Components: AIR BAGS
Incident Date: 05/29/2014
Crash: Yes
Fire: No
Vehicle Identification Number: 5GAKVCKD3DJ******
Summary

TL* THE CONTACT OWNS A 2013 BUICK ENCLAVE. THE CONTACT STATED THAT WHILE TRAVELING 5 MPH, THE VEHICLE CRASHED HEAD-ON INTO ANOTHER VEHICLE AND THE AIR BAGS DID NOT DEPLOY. THE CONTACT WAS INJURED AND REQUIRED IMMEDIATE MEDICAL ATTENTION. THE VEHICLE WAS DESTROYED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE FAILURE AND CURRENT MILEAGE WAS 11,500.

04/14/2014
Components: ELECTRICAL SYSTEM
Incident Date: 01/15/2013
Crash: No
Fire: No
Vehicle Identification Number: 5GAKVDKD2DJ******
Summary

WE LEASED A 2013 BUICK ENCLAVE IN DEC. 2012. EVER SINCE WE'VE HAD THE VEHICLE WE HAVE HAD AN ISSUE WITH THE ENTERTAINMENT/NAVIGATION CENTER. THE UNIT SHORTS OUT WHEN WE ARE BACKING UP THE VEHICLE, USUALLY WHEN WE ARE GOING BACK AND FORTH TO PARK IN OUR GARAGE. SOMETIMES IT SHUTS DOWN WITH A LOUD "POP" WHICH IS VERY UNSETTLING. WHEN THIS HAPPENS THE BACKUP CAMERA SHUTS DOWN AS WELL. WE HAVE TO RESTART THE SYSTEM BEFORE IT WORKS AGAIN. THIS HAPPENS SEVERAL TIMES A MONTH AND SOMETIMES SEVERAL TIMES A WEEK.

11/22/2013
Components: STRUCTURE
Incident Date: 11/21/2013
Crash: No
Fire: No
Summary

THE FRONT DOORS OF THE 2013 BUICK ENCLAVE HAVE RAZOR SHARP CORNERS THAT CAN CUT THE CALF OF YOUR LEG AS YOU EXIT THE VEHICLE. THE DOORS ARE DESIGNED WITH A SHARP CORNER THAT JUTES OUT ON ITS LOWER EDGE. AS A DRIVER, I HAVE BEEN CUT TWICE IN THE 6 MONTHS I HAVE OWNED THE VEHICLE, ONE TIME EVEN THROUGH A PAIR OF JEANS! OTHER MEMBERS OF THE FAMILY HAVE ALSO BEEN CUT. ALL CUTS DREW BLOOD. *TR

4 Recalls

for 2013 BUICK ENCLAVE
17/03/2014
CAMPAIGN NUMBER: 14V118000
AIR BAGS:SIDE/WINDOW
Failure of the side impact air bags and seat belt pretensioners to deploy in a crash increase the risk of injury to the driver and front seat occupant.
Campaign Number: 14V118000
Manufacture: General Motors LLC
Components: AIR BAGS:SIDE/WINDOW
Summary

General Motors LLC (GM) is recalling certain model year 2008-2013 Buick Enclave and GMC Acadia and 2009-2013 Chevrolet Traverse and 2008-2010 Saturn Outlook vehicles. In the affected vehicles, increased resistance in the driver and passenger seat mounted side impact air bag (SIAB) wiring harnesses may result in the SIAB and seat belt pretensioners not deploying in the event of a crash.

Notes

Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.

20/05/2014
CAMPAIGN NUMBER: 14V266000
SEAT BELTS
If the steel cable becomes fatigued and separates, the seatbelt may not properly restrain the seat occupant increasing the risk of an injury in a crash.
Campaign Number: 14V266000
Manufacture: General Motors LLC
Components: SEAT BELTS
Summary

General Motors is recalling certain model year 2009-2014 Buick Enclave vehicles manufactured April 14, 2008, through May 14, 2014, Chevrolet Traverse vehicles manufactured June 6, 2008, through May 14, 2014, and GMC Acadia vehicles manufactured April 9, 2008, through May 14, 2014, and 2009-2010 Saturn Outlook vehicles manufactured April 14, 2008, through March 18, 2010. In the affected vehicles, the flexible steel cable that connects the seatbelt to the front outboard seating positions may fatigue and separate over time.

Notes

Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.

08/04/2021
CAMPAIGN NUMBER: 21V246000
AIR BAGS:CRITICAL FASTENERS
Unsecured side curtain air bags may not perform as intended, increasing the risk of injury.
Campaign Number: 21V246000
Manufacture: General Motors, LLC
Components: AIR BAGS:CRITICAL FASTENERS
Summary

General Motors, LLC (GM) is recalling certain 2010-2015, 2017 Buick Enclave, 2010-2019 Chevrolet Traverse, and 2011-2016 GMC Acadia vehicles. The side curtain air bags may not be properly attached.

Notes

Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.

07/10/2021
CAMPAIGN NUMBER: 21V782000
AIR BAGS:FRONTAL
An inflator explosion may result in sharp metal fragments striking the driver or other occupants, resulting in serious injury or death.
Campaign Number: 21V782000
Manufacture: General Motors, LLC
Components: AIR BAGS:FRONTAL
Summary

General Motors, LLC (GM) is recalling certain 2008-2017 Buick Enclave and 2013-2017 Chevrolet Traverse vehicles. The driver's air bag inflator may explode during deployment, due to a manufacturing defect.

Notes

Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.

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