2013 Dodge Durango SUV 2WD

1.The air bag light come on & off randomly. The air bag has never been deployed. 2. The transmission misfires, I don't know if it has to do with the fuel pump relay. I've replaced almost the entire transmission and still does the same thing.

The contact owns a 2013 Dodge Durango. The contact received notification of NHTSA Campaign Number: 19V813000 (Electrical System) however, the part to do the recall repair was not available. The contact stated that while driving at undisclosed speeds, the vehicle stalled several times on separate occasions. The contact was able to restart the vehicle. The dealer was made aware of the failure but informed the contact that parts for the recall repair were not yet available and scheduled an upcoming appointment for January 2022. Prior to the failure, the vehicle had the external pump relay replaced. The manufacturer was not made aware of the failure. The failure mileage was approximately 85,000.

The contact owns a 2013 Dodge Durango. The contact stated that while driving at 40 - 45 mph, the battery warning light was illuminated and other unknown warning lights would illuminate on and off. Additionally, the windshield wiper was inadvertently activated, the doors would not lock, and a burning odor was detected coming from under the hood of the vehicle. The vehicle then lost motive power. The vehicle was towed to an independent mechanic and diagnosed with alternator failure and the computer system's wires were burned out. The alternator needed to be replaced. The vehicle was not repaired and remained with the mechanic. The dealer was made aware of the failure but informed the contact that the VIN was not included in a recall and referred the contact to NHTSA. The manufacturer was made aware of the failure and informed the contact that there was no recall associated with the VIN. The contact related the failure to NHTSA Campaign Number: 14V634000 (Electrical System) however, the VIN was not included in the recall. The failure mileage was approximately 148,000.

hello I have got my truck off dealership like 6 months ago and my transmission is down I have to pay out of pocket also my head rest Popped out and hit my head

The contact owns a 2013 Dodge Durango. The contact received notification of NHTSA Campaign Number: 19V813000 (Electrical system) however, the part to the recall was unavailable. The contact took the vehicle to the local dealer and it was confirmed that the part was not available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was not made aware of the issue. The contact had not experienced a failure. Parts distribution disconnect.

check engine light came on at 110,000 miles Cylinder #5 misfire cam shaft and lifter completely destroyed engine had to be replaced $8,000 !!

since I have owned the vehicle ( I purchased it brand new) this has happened approx 30 times maybe more. Intermittently when you try to brake, the brake peddle is hard as a rock. I mostly notice it when I am at a fairly high speed say 50 mph but the problem is so sporadic not possible to have it replicated for the mechanic. There is a recall for this exact problem but manufacturer insists my vin # is not under the recall. I can never sell this car or let others drive it as I worry, without being familiar with the problem it could result in an accident.

Driver seat Headrest “exploded” open while I was driving, no one else was in the car, there were no warning lights that this was going to happen. The headrest remains in the same state if inspection is needed.

My vehicle has been recalled, I believe, twice for the Fuel Pump Relay (Campaigns R09 or P54) . On June 21, 2021 I scheduled an appointment with my local World Chrysler Dodge Jeep store to have the recall performed. For approxmimately 1 month, other than sluggishness, the car functioned normally. In the July, the car began stalling for no reason again. The recall performed on the vehicle HAS NOT corrected the issue with the Fuel Pump Relay. I had once incident in June 2021 where the car stalled in the middle of an intersection and I was in serious danger of being hit by other vehicles travelling toward my car. I was fortunate that there were a few people who pushed my car off to the side of the road. This past week alone, my car has had three incidences when I start the car, the engine turns over, and then immediately stalls. You cannot immediately restart because the engine will just crank, but not turn over. You must wait a few minutes before you can restart the vehicle. There are the same issues I was experiencing before the new relay pumb was replaced. In my opinion, in addition to the stalling, the new relay has made my car run very sluggish. It is not very responsive when pressing my foot on the gas pedal, it bogs down first, and then it begins to respond. It has been dangerous when I am trying to enter a busy roadway and need the vehicle to go quickly so I can merge in to traffic. It just bogs down. This is not just a one time incident, the car has stalled at least 5 times since the replacement in June 2021. Today alone, August 28, 2021 it started/stalled twice. No inspection of the component has been done. I tried to get a second new replacement but was told that too many people were on the waiting list, and there weren't enough new parts to redo the work already done on my vehicle. No warning lights of any kind come on and there are no other symptoms of the proble before it occurs. No one has been able to reproduce the problem.

The contact owns a 2013 Dodge Durango. The contact stated that she was unable to start the vehicle. The contact stated no warning light was illuminated. The contact stated she was able to start the vehicle after the third attempt. The contact stated she had experienced the failure multiple times. The contact stated that while investigating the failure, she discovered that the VIN was associated with NHTSA Campaign Number: 19V813000 (Electrical System) however, the part to do the recall repair was unavailable. The contact called Covert Chrysler Dodge Jeep Ram (8107 Research Blvd, Austin, TX 78758, (512) 730-3300), South Point Dodge Chrysler Jeep Ram (5210 S IH 35 Frontage Rd, Austin, TX 78745, (512) 774-6306) and Sames Bastrop Chrysler Dodge Jeep Ram (1586 State Hwy 71, Cedar Creek, TX 78612: (512) 772-2227) and it was confirmed that the part was not available. The vehicle was not diagnosed or repaired. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the failure. The failure mileage was approximately 173,000. Parts distribution disconnect.

The contact owns a 2013 Dodge Durango. The contact received notification of NHTSA Campaign Number: 19V813000 (Electrical System) however, the part to do the recall repair was unavailable. The contact took the vehicle to the local dealer and it was confirmed that the part was not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact had not experienced a failure. Parts distribution disconnect.

Passenger side head restraint "exploded". We were backing out of a parking space and the thing popped open; no collision or sudden stop, just backing up.

The contact owns a 2013 Dodge Durango. The contact received a recall notification for NHTSA Campaign Number: 19V813000 (Electrical System) however, the part to do the recall repair was not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was notified of the issue. The contact had not experienced a failure. Parts distribution disconnect.

In July 2021, driver's headrest restraint system deployed while driver was parked and vehicle was off. Driver entered the vehicle at the end of a workday while it was parked under a carport, sat down and closed door, then the headrest popped open unexpectedly. It has not been repaired yet, but scheduling service with the dealer in late July 2021. Headrest cannot be put back into place as it appears inside plastic pieces broke when deployed. No injuries.

The contact owns a 2013 Dodge Durango. The contact stated while driving at various speeds, the vehicle loss motive power on several occasions and failed to immediately restart. Additionally, on occasions when the ignition key was moved the vehicle would suddenly shut-off or could be started. The cause of the failure was not yet determined. The local dealer and manufacturer were notified of the failure. The approximate failure mileage was 120,000.

Driving on Freeway and my son was sitting in the passenger seat when the headrest exploded for NO reason. It was extremely loud and I nearly swerved off the road. There was no warning signs or lights that ever came on for warning. After researching this apparently is a known issue and I want replaced NOT out of my pocket. I have monitored my son now for whiplash injury due to this incident.

The contact owns a 2013 Dodge Durango. The contact received a letter from the manufacturer to schedule a recall repair for NHTSA Campaign Number: 19V813000 (Electrical System) however, the contact was informed by the dealer that the part was not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The contact stated while driving between 35 to 50 mph, the vehicle stalled with several unknown warning lights illuminated. The contact continued driving the vehicle. The vehicle was taken to the dealer and it was confirmed that the failure was linked to the recall. The manufacturer was made aware of the issue and advised the contact to file a complaint with the NHTSA. The failure mileage was unknown. Parts distribution disconnect.

The contact owns a 2013 Dodge Durango. The contact stated while driving 54 mph, the vehicle stalled. The contact stated no warning light was illuminated. The vehicle was taken to a local dealer where it was diagnosed however, the mechanic stated that nothing needed to be replaced. The vehicle was not repaired. The contact was relating the failure to NHTSA campaign number: 19V813000 (Electrical System). The manufacturer had not been informed of the failure. The failure mileage was approximately 92,000. The Vin was not available.

My vehicle had shut down on me numerous times while I was driving with my kids in the car and it hasn’t been running for months now I’m without a vehicle cause I had took it to the dealership to fix the problem and the problem was never fixed

The contact owns a 2013 Dodge Durango. The contact stated that while driving at an undisclosed speed, the vehicle lost motive power without warning. The front driver and passenger side windows also failed to roll up and down unless the contact disconnected the window fuse then reconnect it in order to operate the windows. The vehicle was taken to the dealer and had two recalls repaired NHTSA Campaign Number: 19V813000 (Electrical System) and NHTSA Campaign Number: 17V572000 (Service Brakes, Hydraulic). However, the failure recurred. The manufacturer was not made aware of the failure. The failure mileage was 117,000.

The contact owned a 2013 Dodge Durango. The contact stated her husband was attempting to start the ignition but it was a "hard start". The driver started the following day while driving 25 mph when the vehicle and the steering wheel seized. The driver stated he lost control of the vehicle and it steered to the right and crashed into multiple parked vehicles. The driver stated no warning light was illuminated. The driver stated both front driver and passenger side airbags deployed. The driver stated he had minor injuries on his right side shoulder and elbow but did not seek medical attention. A police report was filed. The vehicle was not drivable. The vehicle was deemed total by the insurance company. The vehicle was towed to an independent mechanic. The vehicle was not diagnosed. A dealer was not contacted. The VIN was associated with NHTSA Campaign Number: 19V813000 (ELECTRICAL SYSTEM). The manufacturer had not been informed of the failure. The failure mileage was approximately 69,000.

The contact owns a 2013 Dodge Durango. The contact stated while driving at various speeds, the vehicle shut off with several unknown warning lights illuminated on the instrument panel. The contact had the vehicle jump-started on several occasions to resume normal driving. The contact called the local dealer and was informed that a diagnostic test needed to be performed to determine the cause of the failure. He was also informed that NHTSA Campaign Number: 19V813000 (Electrical System) needed to be repaired before the diagnostic test was performed. The manufacturer was notified of the failure and informed him that the vehicle was not included in NHTSA Campaign Number: 17V435000 (Electrical System). The vehicle was not repaired. The failure mileage was approximately 147,000.

I was sitting in the vehicle while it was in park, idling, and the driver’s seat active headrest suddenly deployed. Nothing struck the vehicle to cause it to jar suddenly. I was sitting in my kids’ school parking lot dropping them off. When looking inside the deployed headrest, it seems like there is a broken plastic piece that possibly works to keep the headrest “latched.”

The passenger headrest made a loud noise and shot the front piece of it out extremely fast. There was no warning messages or lights. It could hurt head and neck . I have had this vehicle since it was new. Never got a recall warning about exploding headrest from Dodge. It has not been inspected by manufacturer or insurance or others.

Was out running errands and returned home. Pulled in garage and vehicle smelled hot, like on fire. Went to start vehicle back up and remove from garage incase of fire. The vehicle would NOT start. Took vehicle to local repairman. I was informed the alternator caught on fire. If this would of happened on the road, I could have been in a bad accident. Also because my vehicle was parked in the garage, there could of been the possibility of my house and vehicle catching on fire if it would have been worse. My Durango is currently at a independent auto repair shop. The new alternator has been ordered but there is concern that the computer might be destroyed also. The only person to inspect the vehicle would be my auto repairman. Unfortunately, there was absolutely NO warning lamps prior to the alternator burning up.

The contact owns a 2013 Dodge Durango. The contact received notification of NHTSA campaign number: 19V813000 (Electrical System) however, the part to do the recall repair was unavailable. The local dealer was contacted and it was confirmed that the part was not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was not made aware of the issue. The contact had not experienced a failure. Parts distribution disconnect.

THE CONTACT OWNS A 2013 DODGE DURANGO. THE CONTACT STATED WHILE THE VEHICLE WAS STATIONARY, THE PASSENGER’S SIDE FRONT SEAT HEADREST AIR BAG DEPLOYED INADVERTENTLY. THE CONTACT STATED THAT THE CHECK ENGINE WARNING LIGHT WAS ILLUMINATED. THE VEHICLE WAS NOT DIAGNOSED NOR REPAIRED. A DEALER WAS NOT CONTACTED. THE MANUFACTURER WAS NOT INFORMED OF THE FAILURE. THE FAILURE MILEAGE WAS APPROXIMATELY 95,000.

TL* THE CONTACT OWNS A 2013 DODGE DURANGO. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 19V813000 (ELECTRICAL SYSTEM) HOWEVER, THE PART TO DO THE RECALL REPAIR WAS UNAVAILABLE. TEMPE CHRYSLER JEEP DODGE (7975 S AUTOPLEX LOOP, TEMPE, AZ 85284, (480) 598-2363) WAS CONTACTED AND IT WAS CONFIRMED THAT THE PART WAS NOT YET AVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER HAD EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE AND PLACED THE CONTACT ON A WAITING LIST. THE CONTACT HAD NOT EXPERIENCED A FAILURE. PARTS DISTRIBUTION DISCONNECT.

THERE WAS A RECALL ON THE 2013 DODGE DURANGO FOR THE SUV TO SUDDENLY SHUT OFF WHILE DRIVING. THE RECALL WAS SAID TO BE FIXED BUT SINCE THEN I HAVE HAD IT SHUT OFF AT LEAST 4 TIMES WHILE DRIVING. YOU LOSE COMPLETE CONTROL OF THE CAR; NO BRAKES, NO STEERING...NOTHING! THIS HAS HELPED ON A FLAT SURFACE AND ON A HILL.

I HAVE BEEN TRYING TO GET A RECALL DONE ON MY CAR FOR MONTHS AND I CAN'T, FUEL PUMP RELAY. EVERY TIME I CALL THE DEALERSHIP THEY SAY CALL BACK NEXT WEEK AND NOTHING. I HAVE CALLED EVERY DEALERSHIP AROUND AND THEY SAY THEY GET ONE PART A WEEK. I DON'T KNOW WHO TO GO TO. AM I SUPPOSED WAIT UNTIL I AM BROKEN DOWN?

CAR RANDOMLY SHUT OFF IN THE MIDDLE OF THE ROAD WHILE DRIVING, NO WARNINGS. SHUT OFF COULD NOT STEER AS STEERING WHILE LOCKED UP & COULD NOT BRAKE AS BRAKE PAD WAS HARD AND LOCKED UP AS WELL. GOT IT TO THE SIDE OF ROAD, IT STARTED RIGHT BACK UP BUT SHUT OFF AGAIN NOT EVEN 2 MINUTES LATER. WAS ABLE TO GET IT OFF THE ROAD AND STARTED BACK UP BUT PUTTERED AS ALL THE LIGHTS FLASHED INSIDE OF THE CAR. I HAD MY KID IN THE CAR I AM TERRIFIED.

MY DURANGO STALLS WHEN I'M DRIVING AND RESTARTS ON ITS OWN. I HAD THE FUEL PUMP RELAY CHANGED ALREADY WHICH I HAD TO PAY OUT OF POCKET BECAUSE DODGE DOESN'T HAVE THE REPLACEMENT PART. MY VEHICLE CONTINUES TO STALL WITH OUT NOTICE AND AM SCARED TO DRIVE IT. I TOOK IT BACK TO THE DEALERSHIP AND THEY KEPT MY CAR FOR A WEEK. THE CAR NEVER STALLED WHEN THE DROVE IT AROUND A FEW TIMES. THIS CAR IS VERY DANGEROUS DUE TO THE FACT THAT IT STOPS AT ANY MOMENT AND YOU LOSE COMPLETE POWER. AT ANYTIME YOU COULD CRASH WITHOUT NOTICE.

TL* THE CONTACT OWNS A 2013 DODGE DURANGO. THE CONTACT STATED WHILE AT A STANDSTILL, THERE WAS AN ABNORMAL SOUND COMING FROM ENGINE COMPARTMENT. THE CONTACT STATED THERE WAS NO WARNING LIGHT ILLUMINATED. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC TO BE DIAGNOSED. THE CONTACT WAS INFORMED THAT THE ENGINE NEEDED TO BE REPLACED. THE VEHICLE WAS REPAIRED. THE MANUFACTURER WAS NOT INFORMED OF THE FAILURE. THE FAILURE MILEAGE WAS APPROXIMATELY 85,000.

TL* THE CONTACT OWNS A 2013 DODGE DURANGO. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 19V813000 (ELECTRICAL SYSTEM) HOWEVER, THE PART TO DO THE RECALL REPAIR WAS NOT YET AVAILABLE. THE CONTACT STATED THAT PUTNAM CHRYSLER JEEP DODGE (3 CALIFORNIA DR, BURLINGAME, CA 94010, (650) 532-9410) HAD EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS NOTIFIED OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. PARTS DISTRIBUTION DISCONNECT.

THERE HAS BEEN A FUEL PUMP RELAY RECALL SINCE 2019. I HAVE TRIED SEVERAL TIMES AND AS LATE AS TODAY 3/23/2021 I GET THE SAME EXCUSE. I AM TOLD IT'S ON A NATIONAL BACK ORDER AND THEY DON'T KNOW WHEN THEY WILL GET TO ME OR I'VE BEEN PLACED ON A WAITING LIST. I DON'T UNDERSTAND HOW THIS IS SO BECAUSE A MALFUNCTION OF THIS PART CAN RESULT IN DEATH. AGAIN THIS HAS BEEN OUT SINCE 2019.

TL* THE CONTACT OWNS A 2013 DODGE DURANGO. THE CONTACT STATED THAT THE VEHICLE WAS SERVICED UNDER NHTSA CAMPAIGN NUMBER: 19V813000 (ELECTRICAL SYSTEM) AT GILLMAN CHRYSLER JEEP DODGE RAM (10585 W. SAM HOUSTON PKWY S, HOUSTON, TX 77099) HOWEVER, THE FAILURE OCCURRED. THE CONTACT STATED THAT THE VEHICLE STALLED AND REQUIRED A JUMP START EACH TIME THE FAILURE OCCURRED. THE CONTACT STATED THAT HIS INSURANCE COMPANY WAS NO LONGER OFFERING ACCESS TO ROADSIDE SERVICE FOR THE JUMP START SINCE THE SERVICE WAS USED SO FREQUENTLY. THE CONTACT INFORMED THE DEALER AND THE MANUFACTURER OF THE FAILURE, BUT NO ASSISTANCE WAS OFFERED. THE VEHICLE WAS NOT REPAIRED. THE FAILURE MILEAGE WAS APPROXIMATELY 150,000.

FUEL PUMP CHECK VALVE IS BAD. VEHICLE WILL NOT START, IT WILL NOT AUTO START NOR START WITH BRAKE+START BUTTON. IN ORDER TO START VEHICLE IT MUST FIRST BE PUT IN ON MODE TO INITIATE PRESSURE BUILD PRESSURE IN ORDER TO THEN START THE VEHICLE. THERE ARE ONLY 90,234 MILES ON THE VEHICLE.

TL* THE CONTACT OWNS A 2013 DODGE DURANGO. THE CONTACT STATED THAT WHILE DRIVING AT AN UNDISCLOSED SPEED, THE VEHICLE STALLED WITHOUT WARNING. THE CONTACT RESTARTED THE VEHICLE AND CONTINUED DRIVING HOWEVER, THE FAILURE RECURRED SEVERAL TIMES. THE VEHICLE WAS TAKEN TO LANDERS CHRYSLER DODGE JEEP RAM OF NORMAN (481 N INTERSTATE DR, NORMAN, OK 73069) BUT WAS NOT DIAGNOSED NOR REPAIRED. THE CONTACT MENTIONED THAT THE VEHICLE WAS PREVIOUSLY TAKEN TO THE SAME DEALER UNDER NHTSA CAMPAIGN NUMBER: 19V813000 (ELECTRICAL SYSTEM) HOWEVER, THE REPAIR FAILED TO REMEDY THE FAILURE. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS APPROXIMATELY 104,000.

MIENTRAS ESTOY CONDUCIENDO (EN MOVIMIENTO) EL VEHCULO EN AWD AUTO CAMBIA A LOW RANGE, ENCIENDE LA LUZ AWD Y SE PONE PESADO, AL DAR REVERSA SE TRANCAN LAS GOMAS HACIENDO UN RUIDO FUERTE Y SE TORNA PESADA AL DAR CURVA Y AL CORRER.

LIFTER AND CAMSHAFT FAILED ON 3.6 V6 ENGINES. HAS BECOME A VERY COMMON OCCURRENCE ON 2011-2015 DODGES THIS IS A VERY EXPENSIVE FIX AND ALSO POSES A SAFETY CONCERN IF ENGINE FAILS WHILE DRIVING.

AFTER MY VEHICLE STALLED WHILE DRIVING AS STATED BY THE PRIOR RECALL, I HAVE HAD THE SAME PROBLEM AS THOUGH MY CAR WILL JUST STOP RUNNING AT ANY TIME. IT IS QUITE SCARY TO THINK THAT I AM DRIVING A 'FIXED' CAR AND AM EXPERIENCING THE SAME PROBLEMS AS BEFORE. MY CAR NOW UNLOCKS AND LOCKS AS WELL, WHICH IS A HUGE SAFETY CONCERN BECAUSE I CANNOT KEEP SAFELY ANY PERSONAL INFORMATION IN MY VEHICLE OR PREVENT IT FROM BEING BROKEN INTO. THE INTIAL RECALL REPAIR DID NOT FIX THE UNDERLYING PROBLEM. I AM WAITING FOR IT TO STALL OUT.

SINCE I PURCHASED THIS VEHICLE IN JANUARY 2020 11TH, IT DROVE LIKE IT HAD BAD GAS IN IT. IT WANTED TO GO WHEN I ACCELERATED BUT SLOW TO MOVE. I WAS NOT TOLD BY THE DEALER NOR GIVEN CAR FAX ABOUT THE RECALL AND THE DANGEROUS IT COULD POSE TO ME AND MY FAMILY. I HAD A LEAK, WHICH HAD TO DO WITH TRANSMISSION AND I REPAIRED IT OUT OF OUR OWN EXPENSES BC IT WASNT COVERED. IT ALSO STOPPED TURNING ON AS WELL. MY HUSBAND WAS VISITING HIS SISTER, AND IT CUT OFF WHILE COMING ONTO THE ON THE RAMP OF A LOCAL STREET. EXACTLY WHAT THE RECALL SAID AS NOTIFIED IN DECEMBER 2020 HAPPENED WHILE IN MOTION ON A BUSY ROAD. I AM THANKFUL IT WAS MY HUSBAND AND NOT ME AND MY THREE YOUNG CHILDREN. THAT DAY WAS JANUARY 1ST 2021, THE CAR WAS TOWED TO MY HOME, AAA ONLY ALLOWS ONE TOW. AND GATE OF DEALERSHIP WAS CLOSED. IT IS STILL THERE. AND I WAS TOLD IT WAS ON BACK ORDER THE PART AND WONT BE IN UNTIL FEBRUARY. I AM WITHOUT A LOANER AS WELL AS A RENT A CAR. UNFORTUNATELY THE DEALERSHIP IN MY HOME WONT HAVE THE PART UNTIL FEBUARY AND I ALREADY DROVE TO THE DEALER I PURCHASED FROM OVER 100 MILES AWAY 2X SINCE OUR PRUCHASE AND ITS NOT SAFE TO DRIVE.

THE FRONT DRIVER SIDE HEADREST DEPLOYED WHILE DRIVING DOWN THE ROAD AT 45MPH

TL* THE CONTACT OWNS A 2013 DODGE DURANGO. THE CONTACT STATED THAT THAT WHILE DRIVING AT 35 MPH, THE CONTACT NOTICED THE VEHICLE WAS SMOKING. THE CONTACT TURNED OFF THE ROAD AND THE BATTERY LIGHT CAME ON. THE VEHICLE COMPLETELY SHUT OFF. THE CONTACT OPENED THE HOOD AND NOTICED THE ALTERNATOR WAS VERY HOT AND HAD MELTED. THE CONTACT SMELT BURNING ELECTRICAL WIRES COMING FROM THE ALTERNATOR. THE VEHICLE WAS TOWED TO THE DEALER (BUD CLARY MOSES LAKE CHRYSLER DODGE JEEP RAM 12174 N FRONTAGE RD E, MOSES LAKE, WA 98837 (509) 707-8358). THE VEHICLE WAS AT THE DEALER CURRENTLY UNREPAIRED AND AWAITING DIAGNOSIS. THE MANUFACTURER HAD NOT BEEN CONTACTED YET. THE FAILURE MILEAGE WAS 132,000.*DT*JB

MY DURANGO STARTED TO SPURTER AROUND 30 MPH AND AGAIN AT AROUND 50 MPH. IT ALSO SEEM TO NOT HAVE TO POWER TO GET THE DURANGO TO GET UP AND GO IT SEEM TO LAG AND NOT HAVE THE POWER. I AM NOT UNDERSTANDING WHY THERE IS NO REPLACEMENT FOR THE RECALL PARTS FOR THIS VEHICLE. BACK IN 2018 I HAD TO GET THE VEHICLE LOOKED AT AND THEY SAID THERE IS NO NEW PRODUCT TO REPLACE THE RECALL PART AND HERE WE ARE IN 2020 AND STILL DODGE HAS NOTHING TO REPLACE THE BAD PART WITH. I AM HAVING TO PURCHASE THE PART THAT IS NOT WORKING AND REPLACE IT WITH A NEW BAD PART. DODGE IT IS TIME TO GET IT TOGETHER AND FIX IT

MY WIFE WAS INVOLVED IN A VERY SERIOUS ROLLOVER ACCIDENT THIS PAST WEEK (11/18) IN OUR 2013 DODGE DURANGO SUV. SHE WAS HIT IN THE REAR QUADRANT AND FLIPPED SEVERAL TIMES COMING TO A REST ON THE ROOF. WE HAVE 3 CHILDREN (WHO WERE LUCKILY NOT IN THE CAR AT THE TIME) WHO WOULD HAVE BEEN SEVERELY INJURED IF NOT KILLED IN THIS ACCIDENT AS NONE OF THE AIR BAGS DEPLOYED. THIS HAPPENED ON MERRITT PARKWAY IN CT*DT*AS

TL* THE CONTACT OWNS A 2013 DODGE DURANGO. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 19V813000 (ELECTRICAL SYSTEM) HOWEVER, THE PART TO DO THE RECALL REPAIR WAS NOT YET AVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER HAD EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE CONTACT CALLED RICK HENDRICK JEEP CHRYSLER DODGE RAM FIAT DEALER (8333 RIVERS AVE, NORTH CHARLESTON, SC 29406) AND WAS INFORMED THAT PARTS WERE NOT YET AVAILABLE. THE CONTACT WAS NOTIFIED OF AN INTERIM REPAIR FOR VEHICLES THAT HAD DIFFICULTY IN STARTING. THE CONTACT CONFIRMED THAT THE VEHICLE FAILED TO START IMMEDIATELY WHILE ATTEMPTING TO START THE VEHICLE. THE CONTACT STATED THAT THE FAILURE WAS INTERMITTENT. THE CONTACT STATED THAT THE VEHICLE WAS PREVIOUSLY TAKEN TO AN INDEPENDENT MECHANIC WHERE IT WAS DIAGNOSED HOWEVER, THE MECHANIC WAS UNABLE TO FIND THE CAUSE FOR THE FAILURE. THE MECHANIC REPLACED THE THERMOSTAT, THERMOSTAT HOUSING, WATER PUMP, AND HEAD GASKET HOWEVER, THE FAILURE RECURRED. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS APPROXIMATELY 79,734. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.

THE CHECK ENGINE LIGHT CAME ON, AND IT WAS TAKEN TO THE DEALER A FEW DAYS LATER FOR SERVICE. I WAS TOLD THAT IT WAS CODE P0741: TORQUE CONVERTER CLUTCH CIRCUIT PERFORMANCE AND THAT IT WAS A CHRYSLER STAR CASE: S1321000013, WHICH MEANT THAT THE ONLY SOLUTION WAS TO REPLACE THE TRANSMISSION, AT A COST OF $5,000. THE VEHICLE HAD AN EXTENDED WARRANTY THAT RECENTLY EXPIRED, ONLY HAS AROUND 84,500 MILES AND HAS BEEN SERVICED REGULARLY. I CONTACTED CHRYSLER FOR FINANCIAL ASSISTANCE AS THIS ISSUE WAS NOT MY FAULT AND WAS DENIED. CALLED IN TWICE, WROTE A FORMAL LETTER OF COMPLAINT, AND SENT AN EMAIL TO CHRYSLER COMPLAINT DEPARTMENT. HAVE YET TO RECEIVE ANY RESPONSE BACK. VEHICLE IS NOT SAFE TO DRIVE AND CURRENTLY PARKED.

THE DRIVER'S SIDE HEADREST SAFETY FEATURE DEPLOYED WHILE I WAS SITTING STATIONARY (PARKED) ON A CITY STREET. THE SAFETY FEATURE IS DESIGNED TO DEPLOY DURING A REAR END ACCIDENT TO PREVENT WHIPLASH. THE HEADREST BURST OPEN STRIKING ME IN THE BACK OF THE HEAD WITHOUT THERE BEING ANY REAR END COLLISION OR MOVEMENT OF THE VEHICLE. THERE WAS ALSO NO ONE SITTING IN THE BACK SEAT THAT COULD HAVE CAUSED THE HEADREST TO DEPLOY. I CONTACTED TWO DODGE DEALERSHIPS TO INQUIRE ABOUT RECALLS FOR THIS ISSUE. THE TWO DEALERSHIPS WERE UNAWARE OF ANY RECALLS OR ISSUES FOR MY VEHICLE. THE REPLACEMENT/REPAIR COST WOULD BE AT MY EXPENSE.

TL* THE CONTACT OWNS A 2013 DODGE DURANGO. THE CONTACT STATED THAT WHILE DRIVING, THE BATTERY WARNING LIGHT ILLUMINATED AND THE VEHICLE STALLED. THE CONTACT THEN SAW SMOKE THAT SEEPED INTO THE CABIN AS HE BROUGHT THE VEHICLE TO A STOP IN A PARKING LOT. THE CONTACT ALSO SAW SMOKE COMING FOR UNDER THE HOOD WHERE THE ENGINE WAS LOCATED BUT DID NOT SEE ANY FLAMES. AAA TOWED THE VEHICLE TO AN INDEPENDENT MECHANIC WHERE IT WAS DISCOVERED THAT THE BATTERY DEPLETED, ALTERNATOR WAS DEFECTIVE, POSITIVE TERMINAL WAS SHORTED DIRECTLY TO GROUND, TOTAL INTEGRATED MODULE AND POWER TRAIN CONTROL MODULE WERE BURNED. THE MECHANIC FOUND A SERVICE BULLETIN BUT IT DID NOT APPLY TO THE VEHICLE. THE VEHICLE WAS REPAIRED. THE MANUFACTURER WAS CONTACTED BY THE INDEPENDENT MECHANIC. THE FAILURE MILEAGE WAS 145,618.

TL* THE CONTACT OWNS A 2013 DODGE DURANGO. THE CONTACT STATED THAT WHILE DRIVING AT VARIOUS SPEEDS, THE VEHICLE HESITATED WHILE ACCELERATING WITH THE CHECK ENGINE WARNING LIGHT ILLUMINATED. THE CONTACT THEN RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 19V813000 (ELECTRICAL SYSTEM) HOWEVER, THE PART TO DO THE RECALL REPAIR WAS NET YET AVAILABLE. MCHUGH CHRYSLER DODGE JEEP RAM FIAT (3420 MAPLE AVE, ZANESVILLE, OH 43701, (740) 617-8407) WAS CONTACTED BY PHONE AND CONFIRMED THAT PARTS WERE NOT YET AVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER HAD EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE AND THE CONTACT WAS PROVIDED A CASE NUMBER. THE FAILURE MILEAGE WAS UNKNOWN. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.

TL* THE CONTACT OWNS A 2013 DODGE DURANGO. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 19V813000 (ELECTRICAL SYSTEM). THE CONTACT STATED THAT WHILE DRIVING AT VARIOUS SPEEDS, THE VEHICLE JERKED AND STALLED WITH THE CHECK ENGINE WARNING LIGHT ILLUMINATED. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE VEHCILE WAS TAKEN TO INGRAM PARK CHRYSLER JEEP DODGE RAM (7000 NORTHWEST LOOP 410, SAN ANTONIO, TX 78238, (210) 782-8470) AND THE CONTACT WAS INFORMED THAT THE FAILURE WAS DUE TO THE FAILURE LISTED IN NHTSA CAMPAIGN NUMBER: 19V813000 (ELECTRICAL SYSTEM). THE MANUFACTURER WAS CONTACTED AND REFERRED THE CONTACT TO THE LOCAL DEALER FOR AN INTERIM REPAIR HOWEVER, LOCAL DEALER WAS UNABLE TO ASSIST. THE FAILURE MILEAGE WAS 87,000. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.

TL* THE CONTACT OWNS A 2013 DODGE DURANGO. THE CONTACT STATED THAT THE VEHICLE WAS INCLUDED IN NHTSA CAMPAIGN NUMBER: 19V813000 (ELECTRICAL SYSTEM). THE CONTACT STATED THAT ON SEVERAL OCCASIONS THE VEHICLE STALLED WHILE DRIVING. THERE WAS NO WARNING LIGHTS ILLUMINATED. THE VEHICLE COASTED TO THE SHOULDER AND WAS RESTARTED. THE CONTACT STATED THAT THE FAILURE HAD BECOME PROGRESSIVELY WORSE. THE VEHICLE WAS TAKEN TO CLEAR LAKE CHRYSLER JEEP DODGE RAM FIAT (15711 GULF FREEWAY, WEBSTER, TX 77598, (281) 481-1000) WHERE THE FUEL PUMP RELAY WAS REPLACED WITH A TEMPORARY FIX WHILE THE DEALER WAITED FOR THE PERMANENT FIX. THE FINAL FIX WAS STILL PENDING. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS 70,000.

TL* THE CONTACT OWNS A 2013 DODGE DURANGO. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 19V813000 (ELECTRICAL SYSTEM) HOWEVER, THE PART TO DO THE RECALL REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. BOYD CHRYSLER JEEP DODGE RAM OF SOUTH HILL (1123 E ATLANTIC ST, SOUTH HILL, VA 23970) WAS CONTACTED AND CONFIRMED THAT PARTS WERE NOT YET AVAILABLE. THE MANUFACTURER WAS NOT MADE AWARE OF THE ISSUE. THE CONTACT HAD EXPERIENCED A FAILURE BUT WAS ABLE TO DRIVE THE VEHICLE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.*DT THE CONSUMER STATED THE VEHICLE IS GETTING WORSE. *TR

MY WIFE WAS SITTING IN THE PASSENGER SEAT AND GOT HIT IN THE BACK OF HEAD BY THE HEADREST. I WAS DRIVING APPROXIMATELY 45MPH ON A CITY STREET WHEN IT DEPLOYED VIOLENTLY FOR NO REASON WHATSOEVER. WE HAVE NEVER BEEN IN AN ACCIDENT WITH THIS VEHICLE SO THERE'S NO REASON THIS SHOULD HAVE HAPPENED. IT GAVE HER A PRETTY GOOD HEADACHE TOO.

MY VEHICLE GET STALL ONCE ON A WHILE IT TAKES A FEW TURNS TO GET IT STARTED IT IT HAPPENED THREE TIMES ALREADY

WE RECEIVED NOTIFICATION OF OF RECALL V62/NHTSA 19V-813, FUEL PUMP RELAY, IN NOVEMBER OF 2019. WE CALLED THE DEALER AND WERE TOLD THAT A REMEDY WAS NOT YET AVAILABLE. I JUST CALLED AGAIN TODAY, 16 OCT 2020, AND A REMEDY IS STILL NOT AVAILABLE. COMING UP ON A YEAR SINCE THE ORIGINAL NOTIFICATION.

TL* THE CONTACT OWNS A 2013 DODGE DURANGO. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 19V813000 (ELECTRICAL SYSTEM) HOWEVER, THE PART TO DO THE RECALL REPAIR WAS UNAVAILABLE. AN UNKNOWN DEALER IN LONG ISLAND NEW YORK WAS CONTACTED AND CONFIRMED THAT PARTS WERE NOT YET AVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE. THE CONTACT STATED THAT THE VEHICLE HESITATED TO ACCELERATE CORRECTLY WITH THE ACCELERATOR PEDAL DEPRESSED. THE FAILURE OCCURRED MORE FREQUENTLY UPON STARTING THE VEHICLE. THE APPROXIMATE FAILURE MILEAGE 84,185. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.

MY HUSBAND WAS DRIVING AND THE HEADREST POPPED OPEN AS IF HE HAD AN ACCIDENT. HE WAS DRIVING ON A HIGHWAY IN THE MIDDLE OF A CITY, STAYED IN ONE LANE. THERE WAS NO ACCIDENT OR SUDDEN STOP OR ANYTHING SIMULATING AN IMPACT. THE HEADREST HIT MY DAUGHTER IN THE HEAD CAUSING A HEADACHE.

FRONT PASSENGER SEAT HEADREST DEPLOYED ON IT'S OWN WHILE VEHICLE WAS PARKED.*DT*DT

TL* THE CONTACT OWNS A 2013 DODGE DURANGO. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 19V813000 (ELECTRICAL SYSTEM) HOWEVER, THE PART TO DO THE RECALL REPAIR WAS NOT YET AVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER HAD EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. AN UNKNOWN DEALER WAS CONTACTED AND CONFIRMED THAT PARTS WERE NOT YET AVAILABLE. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.

WHILE ENGINE RUNNING AND VEHICLE IN PARK THE DRIVER HEADREST ACTIVATED WITH A LOUD BANG STRIKING DRIVER IN BACK OF HEAD. ASIDE FROM A SORE NECK AND SLIGHT HEADACHE THE DRIVER WAS FINE. HOWEVER, IF THIS WAS TO HAPPEN DRIVING DOWN THE ROAD THIS WOULD HAVE BEEN HIGHLY UNSAFE.

TL* THE CONTACT OWNS A 2013 DODGE DURANGO. THE CONTACT STATED THAT WHILE DRIVING AT VARIOUS SPEEDS, THE VEHICLE STALLED WITHOUT WARNING. THE CONTACT ALSO STATED THAT THE PASSENGER'S SIDE AIR BAG WARNING LIGHT ILLUMINATED INTERMITTENTLY. THE CONTACT THEN RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 19V813000 (ELECTRICAL SYSTEM) HOWEVER, THE PART TO DO THE REPAIR WAS UNAVAILABLE. LONE STAR CHRYSLER DODGE JEEP RAM (8811 INTERSTATE 35 ACCESS RD, SAN ANTONIO, TX 78211) WAS CONTACTED ON SEVERAL OCCASIONS AND CONFIRMED THAT PARTS WERE NOT YET AVAILABLE FOR RECALL REPAIRS. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS APPROXIMATELY 80,000. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.

TL* THE CONTACT OWNS A 2013 DODGE DURANGO. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 19V813000 (ELECTRICAL SYSTEM) HOWEVER, THE PART TO DO THE RECALL REPAIR WAS UNAVAILABLE. THE CONTACT CONTACTED KAYSER CHRYSLER CENTER OF SAUK PRAIRIE (866 PHILLIPS BLVD, SAUK CITY, WI 53583; (608) 643-8581) AND IT WAS CONFIRMED THAT THE PART WAS NOT YET AVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE. THE CONTACT STATED THAT ON OCCASIONS THE VEHICLE FAILED TO START. THE CONTACT STATED THAT THE VEHICLE WOULD START ON THE SECOND ATTEMPT. ADDITIONALLY, THE VEHICLE STALLED ON SEVERAL OCCASIONS AT LOW SPEEDS CAUSING THE CONTACT TO TURN OFF AND RESTART THE VEHICLE. THE APPROXIMATE FAILURE MILEAGE WAS 150,000. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.*DT *TR

RECALL V62 HAS BEEN PARTIALLY REPAIRED TWICE. MY VEHICLE CONTINUES TO SHUT OFF WHILE DRIVING- ALWAYS WHEN I AM GOING DOWN THE ROAD WITH MY CHILDREN IN THE CAR AND RANDOMLY SHUTS OFF- I LOSE POWER STEERING AND HAVE TO HOPE THAT IT DOESN'T CAUSE AN ACCIDENT. I HAVE COMPLAINED ABOUT THIS AND NOTHING HAS BEEN SOLVED YET. THIS ISSUE HAPPENS ALL THE TIME- NO SPECIFIC DAY- EVERYDAY. PLEASE ADDRESS

THE ACTIVE HEADREST RESTAINT DEPLOYED FOR NO REASON WHILE CAR WAS BEING DRIVEN. LOOKS LIKE THE PLASTIC HOLDING THE PIN FAILED.

HEADREST DEPLOYED WITHOUT IMPACT - DEPLOYED WHILE VEHICLE RUNNING BUT IN PARK. LOUD POP AND SEAT HIT ME IN THE BACK OF THE HEAD.

TL* THE CONTACT OWNS A 2013 DODGE DURANGO. THE CONTACT STATED THAT THE VEHICLE WAS AT A STAND STILL, WHEN THE VEHICLE FAILED TO START. THE CONTACT STATED NO WARNING LIGHT WAS ILLUMINATED. THE CONTACT WAS ABLE TO START THE VEHICLE LATER. THE VEHICLE WAS TAKEN MT HOME CHRYSLER JEEP DODGE (2800 AMERICAN LEGION BLVD, MOUNTAIN HOME, ID 83647, 208) 580-1000), WHERE IT WAS DIAGNOSED WITH NEEDING THE TIMING COVER TO BE REPLACED. THE VEHICLE WAS TAKEN LARRY H. MILLER CHRYSLER JEEP DODGE RAM BOISE LOCATED AT 222 S AUTO DR, BOISE, ID 83709, (208) 514-0835, WHERE IT WAS ALSO DIAGNOSED WITH NEEDING THE TIMING COVER TO BE REPLACED. THE VEHICLE WAS REPAIRED BUT CONTINUED TO EXPERIENCE THE FAILURE. THE VEHICLE WAS TAKEN BACK TO LARRY H. MILLER CHRYSLER JEEP DODGE RAM BOISE FOR A SECOND TIME TO BE MADE AWARE OF NHTSA CAMPAIGN NUMBER: 19V813000 (ELECTRICAL SYSTEM) HOWEVER, THE PART TO DO THE RECALL REPAIR WAS UNAVAILABLE. THE DEALER REPLACED THE FUEL PUMP RELAY. THE VEHICLE WAS REPAIRED BUT CONTINUED TO EXPERIENCE THE FAILURE AND WAS TAKEN BACK TO DEALER. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE. THE FAILURE MILEAGE WAS 104,000.

WHILE DRIVING IN MOTION MY VEHICLE STALLED IN THE MIDDLE OF A BUSY INTERSECTION, I THEN HAD TO COAST TO A STREET NEAR THE ROAD, TURN THE TRUCK OFF AND RESTART IT. NO CHECK ENGINE LIGHT WAS PRESENT. IT THEN HAPPENED AGAIN NEAR MY HOME, THIS WAS NO LONGER THAN A 3 MINUTE TIME SPAN FROM THE FIRST TIME IT HAPPENED. WEVE HAD THIS HAPPEN AT RANDOM TIMES THROUGH OUT THE YEAR. WEVE HAD A FUEL PUMP RELAY REPLACED IN JANUARY OF 2020 WHICH IS 7 MONTHS AGO AND THE SAME ISSUE IS OCCURING AGAIN.

TL* THE CONTACT OWNS A 2013 DODGE DURANGO. THE CONTACT STATED WHILE AT A STOP LIGHT THE VEHICLE STALLED AND WAS RESTARTED. THE CHECK ENGINE WARNING LIGHT WAS ILLUMINATED. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 19V813000 (ELECTRIC SYSTEM). THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE CONTACT CALLED COURTESY CHRYSLER JEEP DODGE RAM TAMPA (9207 E. ADAMO DR, TAMPA, FL 33619, (813) 694-8784) AND IT WAS CONFIRMED THAT THE REMEDY PARTS WERE NOT YET AVAILABLE. THE VEHICLE WAS NOT DIAGNOSED NOR REPAIRED. THE MANUFACTURER WAS CONTACTED HOWEVER, THERE WAS NO FURTHER ASSISTANCE PROVIDED. THE FAILURE MILEAGE WAS 113,000. VIN TOOL CONFIRMS PARTS NOT AVAILABLE. *BF *AS

WHEN I FIRST STARTED MY CAR, I HEARD A WHINING NOISE THAT DIDN'T SOUND NORMAL, BUT WAS NOT OVERLY LOUD. ABOUT 5 MINUTES LATER (MAYBE LESS), AS I WAS TRAVELING DOWN A TOWN ROAD DOING 30MPH THE CAR SHUT OFF. MY ELECTRICAL SYSTEM STILL WORKED AS THE RADIO AND AIR CONDITIONING WERE ON. I PULLED INTO A DRIVEWAY OF A BUSINESS (WITHOUT POWER STEERING) AND PARKED. I WAS GOING TO CHECK TO SEE IF EVERYTHING LOOKED NORMAL AND SEE IF MAYBE THE FUEL PUMP RELAY HAD AN ISSUE. MY FUEL PUMP RELAY HAD PREVIOUSLY BEEN REPAIRED IN 2015 DUE TO NHTSA RECALL # 15V-115. HOWEVER, IN MAY 2019, THE CAR STOPPED RUNNING WHEN IT WAS DRIVING 70MPH DOWN AN INTERSTATE. I WAS INFORMED BY DODGE THAT THE FUEL PUMP RELAY WOULD NOT BE COVERED UNDER THE PREVIOUS RECALL FOR A SECOND TIME BECAUSE IT HAD EXPIRED AFTER 2 YEARS. IN NOVEMBER 2019, I RECEIVED ANOTHER RECALL NOTIFICATION FOR THE FUEL PUMP RELAY (NHTSA RECALL # 19V-813); HOWEVER, IT WAS INCOMPLETE BECAUSE PARTS WERE NOT AVAILABLE. WHEN I OPENED THE DOOR, I SMELLED BURNING RUBBER BUT DID NOT OBSERVE ANY SMOKE. AFTER I WAS ABLE TO POP THE HOOD, I SAW A SMALL FLAME IN THE AREA OF THE ALTERNATOR. I IMMEDIATELY GOT MY TWO CHILDREN (AGES 3 AND 6) OUT OF THE CAR AND CALLED 911. MY HUSBAND ARRIVED BEFORE THE FIRE TRUCK, BUT THE 911 OPERATOR TOLD US NOT TO TRY TO PUT OUT THE FIRE WITH THE FIRE EXTINGUISHER HE BROUGHT. THE CAR WAS A TOTAL LOSS BY THE TIME THE FIRE WAS PUT OUT BY FIREFIGHTERS. I'M JUST THANKFUL, FOR ONE, THAT MY CHILDREN AND I MADE IT SAFELY OUT OF THE CAR, AND FOR ANOTHER, THAT I DID NOT MAKE IT THE MILE AND A HALF LEFT TO HOME AND GET PARKED IN MY CARPORT BEFORE MY CAR CAUGHT FIRE. I WAS INFORMED OF NHTSA RECALL # 17V-435 RELATING TO ALTERNATOR FAILURE AND CAN'T HELP BUT WONDER, DUE TO THE LOCATION OF THE FLAME, IF MY VIN SHOULD'VE BEEN INCLUDED IN THAT RECALL, BUT WAS NOT.*DT*JB*DT*JB*DT*JB*DT*JB*DT *TR

I AM FINANCING THIS VEHICLE AS OF 4 DAYS NOW, THERE ARE 2 OPEN RECALLS, 1. ALTERNATOR 2. FUEL PUMP RELAY (THAT HAS NOT BEEN SOLVED). MY PROBLEM IS MY DAILY DRIVER CAN STALL OUT AT ANY GIVING MOMENT!!! THAT CAN CAUSE INJURIES TO MYSELF AND/OR OTHERS. MY CAR WAS LEFT RUNNING (MAYBE 10 MINUTES TOPS) I PUT IT IN GEAR PULL AROUND MY AC GOES HOT, MY ABS AND TRACTION CONTROL LIGHTS FLASH ON MY DASHBOARD, I PULL OVER BEFORE GETTING ON THE MAIN ROAD, PLACE IT IN PARK AND TURN OFF THE VEHICLE, IT DID NOT TURN OVER NOR TURN IN THE IGNITION. I MAY BE OUT OF PLACE, BUT HOW CAN YOU CONTINUE TO SELL, IF RECALLS ARE NOT YET FIXED? I AM AFRAID TO GET ON THE HWY FOR WORK, I DRIVE 15MPH UNDER THE SPEED LIMIT. SINCERELY, A UPSET CUSTOMER

TL* THE CONTACT OWNED A 2013 DODGE DURANGO. THE CONTACT STATED THAT WHILE THE VEHICLE WAS AT KELLY JEEP CHRYSLER DODGE RAM (501 STATE AVE, EMMAUS, PA 18049) THE VEHICLE HAD CAUGHT ON FIRE WHILE THE MECHANIC WAS REPAIRING THE POWER CONTROL MODULE. THE FIRE DEPARTMENT EXTINGUISHED THE FIRE. THE CONTACT MENTIONED THAT THE FIRE DEPARTMENT INFORMED THAT THE FIRE STARTED UNDER THE HOOD BY THE CONTROL MODULE. THE VEHICLE WAS DESTROYED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 60,000. THE VIN WAS NOT PROVIDED. *BF FAILURE OCCURED ONCE ON AUGUST 2017, TWICE IN JULY OF 2019.*AS

THE PASSENGERS HEADREST WAS DEPLOYED WITHOUT WARNING. CAR WAS IN THE GARAGE WHEN THIS OCCURED. NO ONE WAS INJURED AND NO ACCIDENT OCCURED. THIS COULD HAVE CAUSED BODILY DAMAGE IF PASSENGER WAS IN PLACE. DODGE HAS INFORMED US THERE IS NO REPLACEMENT BECAUSE THEY DISCONTINUED THIS PART. PASSENGER SEAT NO LONGER SAFE BECAUSE NO REPLACE IS AVAILABLE. HEADREST SHOULDN'T DEPLOY ON ITS OWN.

WHEN DRIVING THE CAR JUST SHUTS DOWN THE STEERING WHEEL GETS REALLY HARD AND POWERS OFF THE WHOLE CAR,IT HAPPENES A COUPLE OF TIMES BUT THE WORST ONE I WAS GOING 50MILES IN A BUSY STREET AND THIS HAPPENED ALMOST HAD A CAR ACCIDENT,THIS IS CONSTANTLY HAPPENING EVERYDAY SHE IS MY DAILY DRIVER AND I DRIVE SCARED ALL THE TIME .

TL* THE CONTACT OWNS A 2013 DODGE DURANGO. THE CONTACT STATED THAT WHILE DRIVING 65 MPH, THE CONTACT HEARD A LOUD POPPING SOUND COMING FROM THE REAR OF THE VEHICLE. THE CONTACT CONTINUED DRIVING TO HER RESIDENCE. THE CONTACT STATED WHEN EXITING THE VEHICLE, SHE BECAME AWARE THE FRONT DRIVER SIDE HEADREST WAS GAPED OPEN. THE CONTACT CALLED MARMIE CHRYSLER DODGE JEEP RAM LOCATED AT 1724 10TH ST, GREAT BEND, KS 67530, (620) 792-2571 AND MADE THE DEALER AWARE OF THE FAILURE. THE VEHICLE WAS NOT DIAGNOSED NOR REPAIRED. THE MANUFACTURER HAD NOT BEEN INFORMED OF FAILURE. THE FAILURE MILEAGE WAS 103,000.

THERE HAS BEEN A RECALL ON THIS CAR FOR A FUEL PUMP RELAY THAT CAUSES STALLING. I'VE HAD THE STALLING PROBLEM FROM THE DAY I BOUGHT THE VEHICLE. I CALLED TO HAVE THE DEFECTIVE COMPONENT(S) REPLACED BACK IN DECEMBER OF 2019. IT'S AUG. 2020 NOW. I CALLED MY DEALER AND GOT THE SAME RESPONSE ' PARTS AREN'T AVAILABLE YET FOR THE RECALL'. 9 MONTHS SINCE WE WERE NOTIFIED OF THE RECALL. FAR FROM WHAT ANYONE WOULD CONSIDER 'A TIMELY REMEDY'.

TL* THE CONTACT OWNS A 2013 DODGE DURANGO. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 19V813000 (ELECTRICAL SYSTEM) HOWEVER, THE PART TO DO THE RECALL REPAIR WAS UNAVAILABLE. THE VEHICLE WAS TAKEN TO HERB CHAMBERS CHEVROLET OF DANVERS (90 ANDOVER STREET, MA-114, DANVERS, MA 01923, (978) 774-2000) WHERE IT WAS CONFIRMED THAT THE PART WAS NOT YET AVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS NOT MADE AWARE OF THE ISSUE. THE CONTACT STATED THAT THE VEHICLE HESITATED TO START AND ON OCCASIONS STALLED AND SHUTOFF WITH UNKNOWN WARNING LIGHTS ILLUMINATED. THE VEHICLE WAS NOT REPAIRED. THE APPROXIMATE FAILURE MILEAGE WAS 34,900. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.

ON AUGUST 1, 2020, THE FRONT PASSENGER SEAT ACTIVE HEAD RESTRAINT SPONTANEOUSLY DEPLOYED AND HIT THE PASSENGER (14 Y/O FEMALE) IN THE BACK OF THE HEAD. THE VEHICLE WAS IN DRIVE BUT WAS STATIONARY AT THE TIME (IN A DRIVE-THROUGH LINE).

I WAS PARK IN MY DRIVEWAY IN PARK GETTING READY TO GO. WHEN ALL OF A SUDDEN MY PASSENGER SIDE HEADREST BURST OPEN. LUCKILY NO ONE WAS ON THE SEAT AT THE TIME. BUT I BELIEVE WITH THE FORCE IT CAM OUT IT COULD HAD GIVING SOME ONE A CONCUSSION. I WOULD HAVE HATE UT IF ONE OF MY KIDS WAS THERE WHEN IT BURST OPEN.

THE ACTIVE HEAD RESTRAINT ON THE PASSENGER SIDE DEPLOYED SUDDENLY WITHOUT WARNING. WE WERE TRAVELING ON A CITY STREET AT APPROXIMATELY 30 MPH. THE PASSENGER WAS HIT ON THE BACK OF THE HEAD AND HAD A SEVERE HEADACHE. THERE WAS NO NOR HAS THERE BEEN ANY REAR COLLISION. AFTER EXAMINING THE INSIDE OF THE RESTRAINT I COULD SEE BROKEN PIECES OF PLASTIC THAT APPEARED TO HAD BEEN KEEPING IT TOGETHER.

TL* THE CONTACT OWNS A 2013 DODGE DURANGO. THE CONTACT STATED THAT WHILE DRIVING AT VARIOUS SPEEDS, THE VEHICLE LOSS MOTIVE POWER AND STALLED. THE VEHICLE WAS TAKEN TO FIVE STAR CHRYSLER DODGE JEEP RAM OF WARNER ROBINS LOCATED AT 2817 WATSON BLVD, WARNER ROBINS, GA 31088, WHERE THE MECHANIC REPLACED THE FUEL PUMP. THE FAILURE RECURRED WITH THE CONTACT NOT BEING ABLE TO START THE VEHICLE AND THE VEHICLE WAS TOWED BACK TO THE SAME DEALER TO BE DIAGNOSED. THE CONTACT WAS INFORMED THAT THE FUEL PUMP RELAY WAS DEFECTIVE AND NEEDED TO BE REPLACED. THE FUEL PUMP RELAY WAS REPLACED HOWEVER, THE FAILURE PERSISTED. THE CONTACT WAS THEN INFORMED THAT THE VEHICLE WAS INCLUDED IN NHTSA CAMPAIGN NUMBER: 19V813000 (ELECTRICAL SYSTEM) HOWEVER, THE PART TO DO THE RECALL REPAIR WAS NOT YET AVAILABLE. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 35,000.

ON JULY 10, 2020, WHILE DRIVING 45 MPH ON A STRAIGHT HIGHWAY, MY DRIVER SIDE HEADREST DEPLOYED INTO THE BACK OF MY HEAD CAUSING A SEVERE HEADACHE. I WAS NOT INVOLVED IN AN ACCIDENT. IT JUST RANDOMLY DEPLOYED. I HAVE SINCE RESEARCHED AND FOUND THAT THIS IS NOT THE FIRST INCIDENT AND THAT THERE HAS BEEN NO RECALL ISSUED FOR IT. I AM NOW FORCED TO PAY FOR A REPAIR THAT IS CAUSED BY A FAULTY PIECE OF EQUIPMENT. IT IS ONLY A MATTER OF TIME BEFORE THE PASSENGER HEADREST DOES THE SAME. I HAVE THREE TEENAGERS, AND I AM VERY CONCERNED THAT THIS COULD HAPPEN TO THEM AND CAUSE AN ACCIDENT.*DT*JB

TL* THE CONTACT OWNS A 2013 DODGE DURANGO. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 19V813000 (ELECTRICAL SYSTEM) HOWEVER, THE PART TO DO THE RECALL REPAIR WAS UNAVAILABLE. KRYSTAL CHRYSLER JEEP DODGE RAM FIAT, INC. (4488 U.S. 9, WARRENSBURG, NY 12885) WAS CONTACTED AND CONFIRMED THAT PARTS WERE NOT YET AVAILABLE FOR THE RECALL REPAIR. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS NOT MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.

DRIVING THE VEHICLE ON HIGHWAY WHEN THE PASSENGER SIDE HEADREST POPPED OPEN. AIRBAGS DID NOT DEPLOY.

TL* THE CONTACT OWNS A 2013 DODGE DURANGO. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 19V813000 (ELECTRICAL SYSTEM). THE CONTACT STATED THAT WHILE DRIVING AT VARIOUS SPEEDS AND MAKING TURNS IN EITHER DIRECTION, THE VEHICLE LOSS MOTIVE POWER WITHOUT WARNING. THE VEHICLE RESTARTED AFTER RE-INSERTING THE KEY IN THE IGNITION. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. VOLLMER SERVICE CENTER (3807 SAN PEDRO AVE, SAN ANTONIO, TX 78212, (210) 732-2201) AND SAN ANTONIO CHRYSLER DODGE JEEP RAM (11910 I-35 FRONTAGE RD, SAN ANTONIO, TX 78233, (210) 239-1808) WERE CONTACTED AND CONFIRMED THAT THE PART WAS NOT YET AVAILABLE. THE VEHICLE WAS NOT DIAGNOSED NOR REPAIRED. THE MANUFACTURER WAS NOT CONTACTED. THE FAILURE MILEAGE WAS 98,000. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.

THE PASSENGER HEADREST DEPLOYED WITH ACCIDENT. NOBODY WAS IN THE VEHICLE WHEN IT DEPLOYED, IT WAS PARKED. IT WAS IMMEDIATELY NOTICED WHEN A PASSENGER ATTEMPTED TO REENTER THE VEHICLE AND COULD NOT SIT PROPERLY.

DURANGO HAS STALLED AT HIGH SPEEDS. WHILE SLOWING DOWN AT LOWER SPEEDS, THE VEHICLE WILL, ON OCCASION, START TO STALL AS IT SORT OF RUMBLES AND SHAKES. NOW THE DURANGO WILL NOT START. ALL SYMPTOMS SEEM TO ALIGN WITH KNOWN RECALL ISSUES, HOWEVER, RECALL REPAIR IS NOT YET AVAILABLE. HAS BEEN SYMPTOMATIC SINCE APRIL 2019 UNTIL PRESENT. I HAVE TAKEN THIS PROBLEM TO THE DODGE DEALERSHIP FOR DIAGNOSIS AND REPAIR. THEY ARE UNABLE TO REPLICATE THE ISSUE BUT WERE ABLE TO RUN UP A BILL OF $3000 FOR ITEMS THAT DID NOT FIX THE ISSUE. I DO NOT FEEL SAFE DRIVING THIS VEHICLE AND WORRY ABOUT HAVING A TOTAL POWER FAILURE WHILE AT HIGH SPEED.

PASSENGER HEADREST DEPLOYED ON ITS OWN HITTING PASSENGER IN HEAD. HEADREST NOW WILL NOT CLOSE AND APPEARS TO HAVE BROKEN PLASTIC PIECES INSIDE, CAUSING IT TO REMAIN AT AN ODD ANGLE. VEHICLE WAS PARKED AT TIME OF DEPLOYMENT. *TR

THIS ENGINE (V6 PENTASTAR 3.6) IS TAPPING. IT SEEMS TO BE COMMON PROBLEM AMONG CHRYSLER JEEP AND DODGE. CHRYSLER STATES THAT THE ENGINE LIFTS AND ROCKERS ARE CULPRIT AND REPAIRS HAVE BEEN DONE ON SOME CHRYSLER AND JEEP MODELS WITH THIS SAME ENGINE BUT DODGE WILL NOT REPAIR OR COMPENSATE FOR THE FAULTY PARTS ON THIS ENGINE BY THE MAKER. THIS IS A FLAW IN THE ENGINE DESIGN AND CONSTRUCTION, THIS PROBLEM SHOULD BE REPAIRED BY MAKER AND NOT PASSED ON TO THE CONSUMER. SINCE THIS PROBLEM HAS STARTED I NOTICED THE CAR SEEMS TO STALL AND IT'S NOT AS POWERFUL AS IT ONCE WAS. I TOOK THE CAR TO A DODGE DEALERSHIP THAT DIAGNOSED THE PROBLEM AS THE LIFTS AND ROCKERS IN THE ENGINE SPECIFIC TO THE LEFT SIDE. *TR

HEAD REST POPPED OPEN. *TR

TL* THE CONTACT OWNS A 2013 DODGE DURANGO. THE CONTACT STATED THAT WHILE DRIVING 50 MPH, SEVERAL WARNING LIGHTS ILLUMINATED AND THE INSTRUMENT PANEL BECAME INOPERABLE. THE VEHICLE WAS DRIVEN TO THE RESIDENCE. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC TO BE DIAGNOSED. THE CONTACT WAS INFORMED THAT THERE WAS A LACK OF COMPUTER COMMUNICATIONS. THE VEHICLE WAS TAKEN TO LAURA CHRYSLER DODGE JEEP RAM LOCATED AT 7 N. SERVICE RD W, SULLIVAN, MO 63080, (573) 677-1300, HOWEVER, THE MECHANIC WAS UNABLE TO DUPLICATE THE FAILURE. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS INFORMED OF FAILURE. THE FAILURE MILEAGE WAS 101,480.

WHILE DRIVING VEHICLE STALLED ON THE FREEWAY. HAD NO CONTROL OF STEERING OR BRAKES. SOME HOW I PULLED OVER SAFELY BUT HAD TO PUT THE VEHICLE IN NEUTRAL AND START THE VEHICLE UP AGAIN. THIS HAS HAPPENED MORE THAN ONCE AND LATELY IT?S HAPPENING MORE AND MORE. I'VE LOOKED UP MY VIN # ON THIS WEBSITE BUT STILL NO RECALL ON THE ISSUE. *TR

TRUCK AS STALL A COUPLE OF TIMES AND STARTING UP PROPERLY. THE DODGE DEALER IS SAYING THERE IS NO REMEDY FOR THIS OR THERE ARE NO PARTS TO FIX THIS ISSUE. THIS HAS STALL IN MOTION AND STATIONARY. IN MY DRIVE WAY AND ON A CITY STREET. *TR

I PURCHASED A 2013 DODGE DURANGO FROM NEW SMYRNA BEACH CHRYSLER DODGE JEEP AT THE END OF JULY 2018. THE MORNING AFTER WE PURCHASED IT THE CAR WASN'T ACTING RIGHT AND WOULDN'T START. AFTER HAVING MY VEHICLE UP THERE UNTIL THE END OF AUGUST THEY FINALLY REPLACE THE FUEL RELAY PUMP. I GOT A LETTER SAYING THAT THERE'S A RECALL ON THE VEHICLE AND THE PART THAT WAS PUT IN WAS A PART OF THE RECALL. MY VEHICLE STARTED ACTING FUNNY AND DOING THE SAME THINGS THAT IT DID LESS THAN TWO YEARS AGO. IT'S BEEN STRUGGLING TO START AND I HAVE VIDEO OF IT FROM LESS THAN TWO YEARS AGO AND NOW DOING THE SAME THING. I HAD MY VEHICLE TOWED TO THE DEALERSHIP AND THEY TOLD ME THAT MY BATTERY WAS DEAD AND THEY COULDN'T DO ANYTHING UNTIL I REPLACED IT. MY BATTERY WAS NOT DEAD WHEN I LEFT MY HOUSE AND THIS IS WHAT THE RECALL DOES IT DRAINS THE BATTERY. I WAS ALMOST IN AN ACCIDENT LESS THAN TWO WEEKS AGO WHEN MY CAR STALLED WHILE I WAS DRIVING HOME WITH MY FOUR CHILDREN IN THE CAR. THE DEALERSHIP MADE ME PURCHASE A NEW BATTERY AND ARE ASKING ME TO GET AN AUTHORIZATION FROM CHRYSLER TO COVER THE CHARGE AND THE PART OF I HAVE TO NOW PAY FOR THAT TOO. I LOOKED MY CAR UP AND IT'S SHOWING OTHER RECALLS AS WELL. I REACHED OUT TO GIBS LAW FIRM BECAUSE THEY HAVE A HUGE CLASS ACTION SUIT BECAUSE OF MY SAME ISSUE. MY FAMILY IS STRUGGLING AND MY HUSBAND IS MISSING WORK BECAUSE WE DON'T HAVE OUR VEHICLE. *TR

A SAFETY RECALL, NHTSA 19V-813, WAS ISSUED IN NOVEMBER 2019 AND IT IS JUNE 2020. SPEAKING WITH A DODGE RECALL REP TODAY, THEY DON'T KNOW WHEN IT WILL BE AVAILABLE. WHEN I QUOTED THEIR WEBSITE THAT INDICATED THE OWNER WILL BE PROVIDED AN INTERIM REPAIR, THE REP INFORMED THAT I WOULD HAVE TO TAKE IT IN TO THE DEALERSHIP TO HAVE IT DIAGNOSED SO THAT THEY COULD ESCALATE IT BUT STILL DIDN'T COULDN'T TELL ME IF I WOULD RECEIVE AN INTERIM REPAIR AND WHAT THAT MIGHT BE. ON TOP OF THAT, I WOULD HAVE TO PAY FOR THE DIAGNOSIS TO ESCALATE IT FOR A KNOWN RECALL. THIS VEHICLE STALLS AND SHUTS DOWN AT ANY SPEED OR WHEN I HIT A BUMP IN THE ROAD. *TR

TL* THE CONTACT OWNS A 2013 DODGE DURANGO. THE CONTACT STATED WHILE ATTEMPTING TO START THE VEHICLE, THE VEHICLE STARTED BUT STALLED IMMEDIATELY. THE VEHICLE WAS TOWED TO JT'S CHRYSLER DODGE JEEP RAM (4838 SUNSET BLVD, LEXINGTON, SC 29072) TO BE DIAGNOSED HOWEVER, THE MECHANIC WAS UNABLE TO DUPLICATE THE FAILURE. THE VEHICLE WAS NOT REPAIRED. THE VIN WAS INCLUDED IN NHTSA CAMPAIGN NUMBER: 19V813000 (ELECTRICAL SYSTEM). THE MANUFACTURER WAS MADE AWARE OF THE FAILURE BUT OFFERED NO ASSISTANCE. THE FAILURE MILEAGE WAS 77,000.

2013 DODGE DURANGO. I WAS LEAVING WORK, GOT IN CAR, PUT ON SEAT BELT AND HEAD REST DEPLOYED. I CAN SEE THAT THE BRACKETS HOLDING THE PIN IN PLACE BROKE CAUSING IT TO DEPLOY.*DT*JB

STALLING WHILE VEHICLE IS IN MOTION AND NOW THE VEHICLE WON'T START AT ALL. LOSS OF POWER WHEN IT STALLED. *TR

TL* THE CONTACT OWNS A 2013 DODGE DURANGO. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 19V813000 (ELECTRICAL SYSTEM) HOWEVER, THE PART TO DO THE RECALL REPAIR WAS NOT YET AVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER HAD EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE CONTACT STATED THAT THE FUEL PUMP WAS PREVIOUSLY REPAIRED HOWEVER, THE REPAIR FAILED TO FIX THE FAILURE. THE CONTACT STATED THAT THE TIPM WAS REPLACED TO FIX THE FAILURE OF THE FUEL PUMP. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE VEHICLE WAS NOT REPAIRED UNDER THE RECALL. THE FAILURE MILEAGE WAS 103,000. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.

MY CAR OFTEN LOSES POWER, THIS IS DUE TO A FUSE/RELAY TO THE FUEL PUMP. THIS WAS A RECALL ITEM, THAT CONTINUES TO FAIL, WHILE I AM ON THE HIGHWAY, CITY STREETS, AND OTHER TRICKY LOCATIONS, SOMETIMES EVEN IN A PARKING LOT. THIS HAS BEEN A RECALL INCOMPLETE, REMEDY NOT YET AVAILABLE SINCE NOVEMBER 2019. I CONTINUE TO BUY THE REPLACEMENT PART TO REPAIR MY CAR, WITH NO REIMBURSEMENT FROM DODGE. I HAVE HAD MY CAR INTO DODGE 2 TIME FOR THEM TO REPAIR, I HAVE PURCHASED 2 ADDITIONAL AND PURCHASED AT LEAST 9 ADDITIONAL RELAY SWITCHES FROM AMAZON. SO THIS IS FAILS QUITE OFTEN, 13 RELAY SWITCHES. PART NUMBER IS 5600 7080 AB. I NEED A FIX SOON. *TR

HEAD REST POPPED OUT WHILE DRIVING. *TR

NHTSA RECALL NUMBER19V-813. WHEN IS THIS GOING TO BE RESOLVED?

TL* THE CONTACT OWNS A 2013 DODGE DURANGO. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 19V813000 (ELECTRICAL SYSTEM) HOWEVER, THE PART TO DO THE RECALL REPAIR WAS NOT YET AVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER HAD EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER NOR THE DEALER HAD BEEN NOTIFIED OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.

CAR WILL NOT START. IT WILL TURN OVER BUT NOT RUN. RECALL WAS LOOKED AT BUT NOT FIXED PERMANENTLY . THIS IS THE 4TH TIME THAT I AM GOING TO HAVE THIS PROBLEM FIXED IN THE PAST 5 YEARS . DODGE CLAIMS THAT THERE IS NO SOLUTION YET . ITS A FUEL PUMP RELAY HOW HARD COULD IT BE TO FIX . TODAY IS 4/10/2020 IT TOOK 5 TRIES TO START THE CAR. DOES SOME HAVE TO DIE BEFORE DODGE COMES UP WITH A SOLUTION? CAR CAN STALL OUT WHEN ON THE HIGHWAY !!!!

CAR WILL NOT START. CAR TURNS OVER BUT WILL NOT RUN . RECALL WAS LOOKED AT AND TEMPORARY FIXED ON 9/1/15 IT WAS THE FUEL PUMP RELAY . ON 6/18/2019 IT WAS FIXED AGAIN . IT WAS ALSO FIXED ONE TIME BEFORE THIS DATE ( I DO NOT HAVE THAT DATE) TODAY IS 4/10/2020 IT TOOK 5 TRIES TO START THE CAR THIS MORNING . DODGE CLAIMS THEY DO NOT HAVE A SOLUTION TO THE PROBLEM YET . ITS BEEN 5 YEARS !!! DOES SOMEONE HAVE TO DIE BEFORE THEY FOX IT. THE CAR CAN STALL OUT WHEN ON THE HIGHWAY . THIS WILL BE THE 4TH TIME I WILL HAVE THIS FIXED.. DODGE FIX THIS BEFORE ME OR MY GRAND KIDS DIE!!!!!!!!!!!! *TR

MY CAR BROKE DOWN I TOOK IT TO A DODGE DEALERSHIP TEL ME A START WENT BAD A FUEL PUMP AND CONDENSER THEN I DRIVE BACK FROM QUEENS NY BACK TO ALBANY MY CAR STALLS ON ME LIKE IT DID IN QUEENS NOW DODGE IS TELLING IT'S A ELECTRIC PROBLEM NOW PLUS FUEL PUMP

CAR SHUT OFF IN MIDDLE OF ROAD WHILE DRIVING. I WAS STUCK IN THE MIDDLE OF THE ROAD. LUCKILY, I WAS ON A SECONDARY ROAD AND NOT ON A MAJOR HIGHWAY AS I NORMALLY AM. THIS PUT MY SAFETY AS WELL AS THE SAFETY OF MY FAMILY AT RISK. CAR WOULD NOT RESTART AND COULD NOT BE MOVED OUT OF THE ROAD. APPEARS TO BE RELATED TO NHTSA RECALL 19V-813. NO REMEDY IS AVAILABLE. DODGE WANTS ME TO HAVE THE CAR TOWED AT MY COST TO A LOCAL DEALERSHIP. MY HUSBAND TRIED TO REPLACE RELAY BUT PART GIVEN BY AUTO STORE DOESN'T MATCH UP EXACTLY. RECALL WAS FROM 11/14/2019. WHY HAS THE REMEDY NOT BEEN RELEASED? WILL IT TAKE A DEATH FOR SOMEONE TO TAKE THIS SERIOUSLY? I DO NOT FEEL THAT I SHOULD HAVE TO PAY TO HAVE THE CAR TOWED AND DIAGNOSED.

HEAD REST POPPED OUT AND INTO BACK OF HEAD WHILE DRIVING ON BOTH DRIVER SIDE AND PASSENGER SIDE. OCCURRED AT DIFFERENT TIMES, NOT SIMULTANEOUSLY.

THIS VEHICLE HAS CONSISTENTLY GIVEN ME PROBLEMS WITH STALLING. YEAR AFTER YEAR WITH THIS VEHICLE AND I'M TO THE POINT TO WHERE I CAN BARELY DRIVE IT YET STILL HAVE TO PAY PAYMENT AFTER PAYMENT WHILE FEARING FOR MINE AND MY CHILDREN'S SAFETY IN IT. IT'S ALREADY HAD A RECALL FIXED A FEW YEARS BACK WITH SOMETHING INVOLVING THE FUEL PUMP RELAY AND THAT YET HAS TO STOP THE STALLING AND THE DEALER CAN NEVER TELL ME WHAT THE ISSUE IS... I CAN BE DRIVING 70 MPH MILES DOWN THE HIGHWAY OR 30 MPH IN RESIDENTIAL AND IT JUST COMPLETELY DIES OUT ON ME AND I LOSE CONTROL OF POWER STEERING AND ALL ELECTRICAL GOES OUT ON DASH. SOMETIMES I CAN JUST KEEP TURNING OVER IGNITION AND IT WILL PICK RIGHT BACK UP THEN OTHER TIMES I HAVE TO PUT IN PARK AND RESTART. I HAVE AT TIMES, BUT NOT EACH TIME, ASSOCIATE THE STALL WITH HITTING POTHOLES OR GOING OVER RAILROAD TRACKS, BRIDGES OR ANYTHING THAT MAKES THE VEHICLE FEEL A BUMP YET OTHER TIMES IT DOES IT FOR NO REASON WHATSOEVER. I EITHER NEED IT TO BE FIXED OR GIVEN ANOTHER VEHICLE OF EQUAL VALUE. I'VE PAID SO MUCH ALREADY AND STILL OWE 11 PAYMENTS AND CAN NOT AFFORD TO JUST PURCHASE ANOTHER VEHICLE. WOULD APPRECIATE SOME HELP RESULTING IN A SOLUTION TO BENEFIT ME AND MY FAMILY'S SAFETY. THE DATE BELOW FOR 'WHEN DID IT OCCUR' IS TODAY'S DATE AS IT DONE IT TODAY AND HAS DONE SO OVER THE LAST 5/6 YEARS I'VE HAD IT..

3.6L PENTASTAR ENGINE IS TICKING, FROM PERSONAL RESEARCH OF THE NOISE I'VE FOUND MANY PEOPLE WHO HAVE THIS ENGINE HAVE EXPERIENCED IT. PEOPLE WHO HAVE HAD IT FIXED SAY ITS ROCKER ARM BEARING FAILING. IT OCCURS WHILE THE VEHICLE IS RUNNING, BE IT AT IDLE OR THROUGHOUT THE REV RANGE, UNDER LOAD OR STATIONARY.

STALLS WHILE DRIVING...DOES RESTART BUT STALLS EACH TIME I DRIVE A FEW BLOCKS.

TL* THE CONTACT OWNS A 2013 DODGE DURANGO. THE CONTACT STATED THAT ON SEVERAL OCCASIONS THE ENGINE WOULD CRANK BUT WOULD NOT IMMEDIATELY START. THE CONTACT INDICATED THAT THE FAILURE HAD GOTTEN PROGRESSIVELY WORST AND ENGINE WOULD NOT START AT ALL. THE CAUSE OF THE FAILURE WAS NOT YET DETERMINED. THE LOCAL DEALER WAS NOTIFIED. THE LOCAL DEALER FINDLAY CHRYSLER/DODGE (10305 US 224 WEST. FINDLAY OH) WAS NOTIFIED OF THE FAILURE BUT NO ASSISTANCE WAS OFFERED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE CONTACT WAS INFORMED THAT THE VEHICLE WAS INCLUDED IN THE NHTSA CAMPAIGN NUMBER 19V813000(FUEL SYSTEM) BUT THE REMEDY WAS NOT YET AVAILABLE. THE CONTACT STATED THAT THE VEHICLE HAD EXPERIENCED THE SAME FAILURE LISTED IN THE RECALL. THE FAILURE MILEAGE WAS 110,000.

THE ALTERNATOR ON MY VEHICLE WAS ON RECALL SINCE AUGUST OF 2017. ON NOVEMBER 2017 THE CAR SHUT OFF BUT WHEN I TOOK IT TO A DODGE DEALERSHIP THEY COULDN'T FIND ANYTHING WRONG WITH IT. I EVEN TOOK IT BACK TO THE PLACE WHERE I BOUGHT IT AND THEY COULDN'T FIND ANYTHING WRONG WITH IT BUT IT LATER STARTER WORKING AGAIN. 2 WEEKS AGO MY CAR STOPPED WORKING AGAIN AND SMOKE STARTED COMING OUT FROM WHERE THE ALTERNATOR IS LOCATED. I TOOK IT TO 2 DIFFERENT SHOPS IN TOWN AND THEY TOLD ME IT WAS THE ALTERNATOR BUT THEN WHEN I TOOK IT TO THE DODGE DEALERSHIP THAT'S WHEN THEY TOLD ME THAT THE ALTERNATOR WAS ON A RECALL OUT THAT THE PCM NEEDED TO BE REPLACED. THEY NOW WANT ME TO PAY FOR THIS DAMAGE THAT WAS CAUSED BY A DEFECTIVE PART. THEY ARE SAYING THAT IT IS NOT UNDER WARRANTY BUT HOW CAN THEY ONLY BE RESPONSIBLE FOR THE DEFECTIVE PART AND NOT THE DAMAGE THAT IT WAS CAUSED BY IT?

I HAVE TO TILT MY KEY FOBS UP IN ORDER TO CRANK CAR IT CUTS OFF ON ME WHILE I AM DRIVING AND HIT A BUMP I AM TOLD THAT TECHNICIAN SWITCH NEEDS TO BE CHANGED

THE TRANSMISSION OIL COOLER HAS BROKEN AT THE SEAMS AND LEAKED TWICE ON MY VEHICLE, RESULTING IN A LOSS OF TRANSMISSION FLUID, CAUSING THE VEHICLE NOT TO MOVE AND TO POTENTIALLY BE A FIRE HAZARD. THIS FIRST HAPPENED IN 2017 AND I HAD THE UNIT REPLACED; THEN HAPPENED AGAIN IN 2019. MUST BE A DEFECT. NOW I NO LONGER FEEL SAFE DRIVING THE CAR.

TL* THE CONTACT OWNS A 2013 DODGE DURANGO. THE CONTACT STATED THAT WHILE DRIVING AT VARIOUS SPEEDS, THE VEHICLE WOULD RANDOMLY SHUT OFF. THE CAUSE OF THE FAILURE WAS NOT DETERMINED. THE LOCAL DEALER (UNKNOWN) AND MANUFACTURER WERE NOTIFIED. THE CONTACT WAS INFORMED THAT THE VEHICLE WAS INCLUDED IN THE NHTSA CAMPAIGN NUMBER: 19V813000 (FUEL SYSTEM) BUT THE PARTS NEEDED TO REPAIR THE FAILURE WERE NOT YET AVAILABLE. THE FAILURE MILEAGE WAS 100,000.

TRANSFER CASE IS LEAKING.

TL* THE CONTACT OWNS A 2013 DODGE DURANGO. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 19V813000 (ELECTRICAL SYSTEM) HOWEVER, THE PART FOR THE RECALL REPAIR WAS UNAVAILABLE. THE CONTACT STATED THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE CONTACT STATED THE VEHICLE'S CHECK ENGINE LIGHT ILLUMINATED. THE CONTACT CONTACTED THE DEALERSHIP (ROB LAMBDIN'S UNIVERSITY DODGE LOCATED AT 5455 S UNIVERSITY DR, DAVIE, FL 33328, PHONE NUMBER: 954-434-5995) WHO INFORMED THE CONTACT THAT THERE WERE NO AVAILABLE PART FOR THE RECALL REPAIR. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE AND OPENED A CASE. THE MANUFACTURER INFORMED THE CONTACT THAT A REPRESENTATIVE WOULD REACH OUT, HOWEVER, THE CONTACT HAD NOT RECEIVED A CALL BACK. THE APPROXIMATE FAILURE MILEAGE WAS 112,000. VIN TOOL CONFIRMS REMEDY NOT YET AVAILABLE.

POWER STEERING FLUID LEAKING

I WAS DRIVING THROUGH AN ALMOST EMPTY PARKING LOT (MAYBE 8-10 MPH) WHEN MY DRIVERS SIDE HEADREST EXPLODED OPEN. IT THREW MY HEAD FORWARD AND SCARED THE EVER LIVING OUT OF ME.

TL* THE CONTACT OWNS A 2013 DODGE DURANGO. THE CONTACT STATED THAT NHTSA CAMPAIGN NUMBER: 19V813000 (FUEL PUMP) EXCEEDED A REASONABLE AMOUNT OF TIME FOR REPAIR. THE CONTACT RECEIVED THE RECALL NOTIFICATION IN DECEMBER OF 2018. THE CONTACT SPOKE WITH AN UNKNOWN CHRYSLER DEALER AND WAS INFORMED THAT THE PART WAS NOT AVAILABLE FOR REPAIR. THE MANUFACTURER WAS NOT CONTACTED. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.

HEADREST AIRBAG DEPLOYED WHILE DRIVING BUT WAS NOT DUE TO AN IMPACT.

IN SEPTEMBER 2019 AFTER MY CHECK ENGINE LIGHT CAME ON AND THE VEHICLE WAS IDLING ERRATICALLY, I TOOK MY 2013 DODGE DURANGO INTO A REPAIR SHOP WHERE I WAS TOLD A FUEL INJECTOR NEEDED TO BE REPLACED. AT THE TIME I ASKED IF THEY ALL NEEDED TO BE REPLACED AND WAS TOLD NOT NECESSARILY THAT THEY COULD LAST FOR SEVERAL YEARS BEFORE NEEDING TO BE REPLACED. IN DECEMBER 2019, AFTER EXPERIENCING SOME OF THE SAME SYMPTOMS I TOOK MY DURANGO BACK TO THE REPAIR SHOP AND WAS TOLD ONE MORE FUEL INJECTOR NEEDED TO BE REPLACED AND, THIS TIME THE SHOP RECOMMENDED THAT I REPLACE THE OTHER FIVE (5) INJECTORS. I AGREED TO HAVE THEM REPLACE ALL FIVE SINCE IT APPEARED THAT ALL OF THEM MAY MALFUNCTION OVER THE NEXT SEVERAL MONTHS. THE DAY AFTER I HAD THE FIVE REPLACED, MY CHECK ENGINE LIGHT CAME ON AGAIN. I TOOK IT BACK TO THE REPAIR SHOP AGAIN WHERE THEY TOLD ME IT THAT THE CHECK ENGINE LIGHT WAS NOT REPLACED TO THE FUEL INJECTORS AND WAS MOST LIKELY SOME OTHER MINOR ISSUE. A FRIEND OF MY WHO ALSO HAD A 2013 DODGE DURANGO HAD THE SAME ISSUE AND WAS REIMBURSED FOR THE REPAIR.

TL* THE CONTACT OWNED A 2013 DODGE DURANGO. WHILE DRIVING 20 MPH, THE CONTACT NOTICED A BURNING ODOR. THE CONTACT CONTINUED TO DRIVE AND WAS CHASED DOWN BY ANOTHER MOTORIST WHO INFORMED HER THAT FLAMES WERE UNDERNEATH THE VEHICLE. THE CONTACT QUICKLY STOPPED THE VEHICLE AND SHE AND THE PASSENGER EXITED SAFELY. THE CONTACT NOTICED FIRE UNDERNEATH THE VEHICLE. THE FIRE DEPARTMENT EXTINGUISHED THE FIRE. BOTH POLICE AND FIRE REPORTS WERE FILED. THE VEHICLE WAS TOWED TO A TOW LOT. THE DEALER AND MANUFACTURER WERE NOT MADE AWARE OF THE FAILURE. THE VEHICLE WAS DESTROYED. THE FAILURE MILEAGE WAS 70,000.

AC CONDENSER/ TRANSMISSION FLUID COOLER FAILED AT 49,000 MILES CAUSING TRANSMISSION FLUID TO LEAK OUT ON RIGHT UPPER SIDE CAUSING TRANSMISSION TO NOT SHIFT DURING DRIVING OPERATION. LOOSING CONTROL OF ACCELERATION IN THE HIGHWAY. THERE WAS A STRONG DOWN SHIFT CAUSING A STALL ON A MAIN HIGHWAY.

STALLS OUT IN THE MIDDLE OF THE ROAD WHILE DRIVING TURN IT BACK ON SOMETIMES IT COMES ON SOMETIMES YOU HAVE TO KEEP TRYING TO GET IT TO START! ALSO STALLS OUT ON THE FREEWAY WHILE DRIVING

MY CAR STALLED ON THE HIGHWAY AND EVENTUALLY WOULD NOT START. NOV 18TH I WAS MADE AWARE OF A RECALL RO9 WHICH CAUSED THE ISSUE . I WAITED FOR THE BACKORDERED PART UNIT THE 29TH INCURRING RENTAL CAR COSTS. NOV 14TH ANOTHER RECALL WAS ISSUES V62 FOR SAME PROBLEM. RELATED TO THE PAR THEY INSTALLED ON BY CAR THE 29TH. I ALSO CANNOT BE REIMBURSED FOR MY RENTAL UNTIL THE PAR FOR THE FIRST RECALL IS AVAILABLE AND IT IS UNDER DEVELOPMENT . I AM FORCED TO DRIVE A UNSAFE CAR WITH THE POTENTIAL TO CUT OUT ON THE HIGHWAY WITH NO REMEDY AND NO ETA ON THAT FIX. MY LAST STALL ON THE HIGHWAY ALMOST CAUSED A SERIOUS INJURY. .

ENGINE PRODUCES TICKING SOUND FROM DRIVER SIDE ENGINE HEAD. SUSPECTED ISSUE IS ROCKER ARM OR LIFTER. TICKING SOUND OCCURS AT IDLE ALL THE WAY THROUGH REV RANGE, BUT SEEMS TO DISSIPATE AT HIGHWAY SPEEDS UNDER LOAD. IF NOT FIXED VEHICLE ENGINE WILL EXPIRE.

TL* THE CONTACT OWNS A 2013 DODGE DURANGO. WHEN THE PUSH START BUTTON WAS PRESSED, THE ENGINE WOULD CRANK, BUT THE VEHICLE FAILED TO START. THE FAILURE OCCURRED WITHOUT WARNING. THE CONTACT DISCOVERED NHTSA CAMPAIGN NUMBER: 19V813000 (ELECTRICAL SYSTEM). THE CONTACT SPOKE WITH BONNEVILLE AND SON CHRYSLER DODGE JEEP RAM (625 HOOKSETT RD, MANCHESTER, NH 03104, (603) 624-9280) AND WAS INFORMED THAT THE PARTS WERE UNAVAILABLE AND DID NOT KNOW WHEN THEY WOULD ARRIVE. THE MANUFACTURER WAS ALSO NOTIFIED AND PROVIDED THE SAME INFORMATION. NO FURTHER ASSISTANCE WAS OFFERED. THE VEHICLE HAD NOT BEEN REPAIRED. THE FAILURE MILEAGE WAS APPROXIMATELY 79,000.

WHILE IN MOTION (DRIVE) ON A CITY STREET AND EXPRESSWAY THE VEHICLE HAS SHUT OFF ON ME FOUR DIFFERENT TIMES ON 11/24/2019 ONE WEEK AFTER BECOMING THE NEW OWNER. THE VEHICLE ALSO STALLED WHEN TURNING THE KEY FOB TO START THE VEHICLE NUMEROUS TIMES AFTER SHUTTING OFF. THE KEY FOB WHICH TURNS THE VEHICLE ON AND OFF AT THE SLIGHTEST TOUCH HAS ABRUPTLY TURNED THE VEHICLE OFF WHILE THE CAR IS IN DRIVE.

TL* THE CONTACT OWNS A 2013 DODGE DURANGO. WHILE THE CONTACT WAS HAVING AN EMISSIONS TEST PERFORMED ON THE VEHICLE, HE WAS INFORMED THAT THE CHECK ENGINE INDICATOR WAS ILLUMINATED. THE VEHICLE WAS TAKEN TO COURTESY CHRYSLER DODGE JEEP RAM (1890 DOGWOOD DR SE, CONYERS, GA 30013, (678) 210-2489) WHERE IT WAS DIAGNOSED THAT THE EVAP VACUUM SEAL FAILED AND NEEDED TO BE REPLACED. THE VEHICLE WAS REPAIRED, BUT AN OIL LEAK OCCURRED AFTERWARDS. THE CONTACT ATTEMPTED TO TAKE THE VEHICLE BACK TO THE DEALER, BUT WAS UNABLE TO HAVE THE VEHICLE REPAIRED. THE CONTACT ALSO MENTIONED THAT WHILE DRIVING VARIOUS SPEEDS, THE VEHICLE LOST POWER AND SEIZED WITHOUT WARNING. THE VEHICLE WAS TAKEN TO GINN CHRYSLER JEEP DODGE (5190 US-278, COVINGTON, GA 30014, (770) 679-2202) WHERE IT WAS DIAGNOSED THAT THE OIL FILTER WAS FRACTURED AND NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED AND THE FAILURE RECURRED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURES AND INFORMED THE CONTACT TO CALL NHTSA TO FILE A COMPLAINT. THE FAILURE MILEAGE WAS 227,118.

WHILE DRIVING DOWN THE ROAD THE PASSENGER SIDE REST DEPLOYED HITTING MY WIFE IN THE BACK OF THE HEAD. ON FURTHER INSPECTION THE PLASTIC HOLDING THE LATCH HAD BROKEN.

TL* THE CONTACT OWNED A 2013 DODGE DURANGO. WHILE DRIVING APPROXIMATELY 45 MPH IN THE RAIN, THE VEHICLE SEEMED TO SUDDENLY LOSE POWER AND THE REAR OF THE VEHICLE BEGAN TO SKID ON THE ROAD. THE CONTACT ATTEMPTED TO REGAIN CONTROL OF THE VEHICLE, BUT WAS UNSUCCESSFUL. THE CONTACT STATED THAT THE VEHICLE STRUCK AND WENT OVER A GUARDRAIL. THE AIR BAGS DID NOT DEPLOY. AFTER THE CRASH, ALL THE INSTRUMENT PANEL INDICATORS ILLUMINATED. A POLICE REPORT WAS FILED. THE VEHICLE WAS TOWED AND DEEMED TOTALED. THE DRIVER INJURED HER HEAD, ONE PASSENGER INJURED THEIR HEAD AND NOSE, AND THE OTHER REAR PASSENGER INJURED HER NECK. MEDICAL ATTENTION WAS RECEIVED. THE DEALER AND MANUFACTURER WERE NOT MADE AWARE OF THE FAILURE. THE CAUSE OF THE FAILURES WAS NOT DETERMINED. THE APPROXIMATE FAILURE MILEAGE WAS 150,901. *DT *TR

I WAS DRIVING MY 2013 DODGE DURANGO CREW IN A CITY STREET WHEN SUDDENLY, IT TURNED OFF IN THE MIDDLE OF THE ROAD AND ALL THE LIGHTS ON THE DASHBOARD STARTED FLASHING AND I COULD NOT MOVE THE CAR AT ALL. ALL THE LIGHTS WHERE ON AND I HAD NO CONTROL OVER THE CAR.

THE LINES FOR THE PARKING BRAKE RUSTED THROUGH AND BROKE. VEHICLE IS ONLY 6 YEARS OLD.

ALL LIGHT ON CLUSTER COME ON SHOWING TIRE PRESSURE SYSTEM AND BLIND SPOT SYSTEM NEED SERVICE. I TOOK CAR TO DEALER MULTIPLE TIMES AND THEY FIND NO PROBLEMS. WHEN THIS PROBLEM OCCURS, ALL FUNCTIONS IN VEHICLE STOP WORKING.

ESTABA MANEJANDO SOBRE LA CARRETERA Y DE REPENTE SE PRENDIO EL VENTILADOR CON UN RUIDO MUY FUERTE LAS LUCES DEL TABLERO SE EMPESARON A PRENDER Y APAGAR EL VELOCIMETRO SUBIA Y BAJABA LA AUJA PRENDIERON TODAS LAS LUCES Y SE APAGO DE REPENTE EL CARRO LO HACE MUCHAS VESES Y MAS CUANDO ESTA EL CLIMA UN POCO FRIO

FOR WEEKS MY 2013 DURANGO SXT WON'T LOCK WHEN PRESSING THE KEY FOB AND SOMETIMES WHEN I UNLOCK THE CAR, THE HORN GOES OFF SEVERAL TIMES, AS IF I'M LOCKING THE CAR. I'VE REPLACED THE BATTERY IN THE FOB, SO NOT SURE WHY IT'S NOT WORKING PROPERLY. MY LIFTGATE LOCK STOPPED WORKING FOR A MONTH AND RECENTLY STARTED WORKING. MY CHECK ENGINE LIGHT IS ON AND THE CAR RANDOMLY HAS A DELAY IN STARTING. I'M READING THAT IT COULD BE A FUEL PUMP RELAY AND THE 2013 DURANGO HAS A RECALL FOR IT, BUT MY VIN ISN'T INCLUDED IN THE RECALL EVEN THOUGH IT HAD A TIPM RECALL THAT WAS REPAIRED, WHICH IS CLOSELY ASSOCIATED WITH THE FUEL PUMP RELAY RECALL.

TL* THE CONTACT OWNS A 2013 DODGE DURANGO. THE CONTACT STATED THAT THE VEHICLE WAS REPAIRED PER AN UNKNOWN RECALL REGARDING THE ALTERNATOR. THE CONTACT WAS INFORMED THAT THE ECM BOARD WAS FAULTY DUE TO THE DAMAGE ON THE VOLTAGE REGULATOR. THE FOLLOWING DAY, WHILE THE CONTACT'S WIFE WAS PULLING OUT OF THE PARKING LOT, THE VEHICLE'S ELECTRICAL SYSTEM BEGAN TO SHOW SIGNS OF A LOW BATTERY. SHORTLY AFTER, THE VEHICLE SHUT OFF DUE TO A DEAD BATTERY. THE VEHICLE WAS TOWED TO BARBERA AUTOLAND (LOCATED AT 7810 ROOSEVELT BLVD, PHILADELPHIA, PA 19152, 215-309-8670) WHERE IT WAS DIAGNOSED THAT THE ECM BOARD FAILED AND NEEDED TO BE REPLACED. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE AND OPENED CASE NUMBER: 68047300. THE MANUFACTURER CONTACTED THE DEALER WHO STATED THAT THE RECALL PART WAS REPLACED AND THE ECM BOARD WAS NOT INCLUDED. THE APPROXIMATE FAILURE MILEAGE WAS 88,000.

THE VEHICLE WAS STATIONARY, PARKED IN A GARAGE OVERNIGHT WHEN THE HEAD RESTRAINT PARTIALLY DEPLOYED. UPON TOUCHING THE HEADREST TO INVESTIGATE THE HEAD RESTRAINT FULLY DEPLOYED.

I WAS DRIVING AND BRAKING FOR A STOP SIGN AND THE VEHICLE STARTED TO JOLT. I PULLED IN TO THE GARAGE AND THE VEHICLE SHUT OFF ON ITS OWN. I WENT TO RESTART IT AND IT WOULD TURN OVER BUT WOULD NOT START. I TRIED AGAIN LATER THAT NIGHT, AND IT STARTED AGAIN.

TL* THE CONTACT OWNS A 2013 DODGE DURANGO. THE CONTACT STATED THAT THE CHECK ENGINE INDICATOR ILLUMINATED. THE CONTACT TOOK THE VEHICLE TO RUSSELL WESTBROOK CHRYSLER DODGE JEEP RAM OF VAN NUYS (LOCATED AT 6110 VAN NUYS BLVD, VAN NUYS, CA 91401, 818-868-5777) WHERE IT WAS DIAGNOSED THAT THE EXHAUST VALVE WAS NOT PLACED PROPERLY ON THE HEAD AND THE HEAD NEEDED TO BE REPLACED. THE VEHICLE HAD NOT BEEN REPAIRED. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE AND CONTACTED THE DEALER; HOWEVER, THE FINAL DECISION WAS THAT THE REPAIR WAS THE CONTACT'S OBLIGATION. THE APPROXIMATE FAILURE MILEAGE WAS 50,000.

FOR THE PAST 2 WEEKS MY DURANGO HAS BEEN SHUTTING OFF WHILE DRIVING LATEST INCIDENT 60MPH ON THE HIGHWAY. THE VEHICLE HAS RESTARTED EACH TIME SO FAR. I LOOKED UP A RECALL 15V115000, 14V-530. THESE BOTH STATE THEY ARE NOT FOR MY VEHICLE BY VIN, HOWEVER BY YEAR IT IS.

I HAD COME TO A COMPLETE STOP AT THE TRAFFIC LIGHT ON HHWY 138 ON JONESBORO ROAD IN UNION CITY, GA. ON OCT. 4, 2019 VEHICLE ELECTRICAL SYSTEM SHUTDOWN IN FRONT OF A BUSY INTERSECTION. THIS IS THE SECOND OCCURRENCE LAST REPORT FILED IN JULY 2019 IN MOBILE, AL. I HAD TO DIRECT TRAFFIC AWAY FROM TURN LANE TO KEEP FROM GETTING HIT I WAS TRAVELING ALONE THAT DAY UNTIL THE POLICE GOT THERE. UNION CITY POLICE DEPT WAS CALLED TO HELP PUSH ME OUT THE STREET TO THE NEAREST PARKING LOT.

PRIOR A FEW YEARS AGO RECALL ON FUEL PUMP RELAY SAME PROBLEM AGAIN. ALREADY FILED REPORT IN SYSTEM. TRUCK SHUT DOWN AT TRAFFIC LIGHT SYSTEM FAILURE. I WAS STOPPED AT THE LIGHT.

THE VEHICLE HAS SHUT OFF WHILE DRIVING A FEW TIMES. HAD TO START IT BACK UP. ONCE, IT SHUT OFF THEN TURNED RIGHT BACK ON. NO LIGHTS ON, WARNINGS NOTHING.

WHILE DRIVING, MY HEADREST SUDDENLY DEPLOYED AND GAVE MY HEAD A JOLT AND LEFT ME WITH NECK PAIN AND DISCOMFORT IN MY SHOULDER.

TL* THE CONTACT OWNS A 2013 DODGE DURANGO. AFTER DRIVING AND STOPPING THE VEHICLE, THE CONTACT OBSERVED SMOKE COMING FROM THE HOOD ON THE FRONT PASSENGER SIDE. THE CONTACT OPENED THE HOOD AND NOTICED THAT THE ENGINE COMPARTMENT WAS ENGULFED IN FLAMES THAT REACHED APPROXIMATELY TWENTY FEET HIGH. THE FIRE DEPARTMENT WAS CALLED TO THE SCENE AND EXTINGUISHED THE FLAMES. FIRE REPORT NUMBER: [XXX] WAS FILED. THE VEHICLE WAS TOWED AWAY. THE CAUSE OF THE FAILURE WAS NOT DETERMINED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE LOCAL DEALER WAS NOT NOTIFIED. THE FAILURE MILEAGE WAS 93,000. *DT *AS *DT CONSUMER STATED I STOPPED THE VEHICLE IN FRONT OF MY HOME ON HAMPDEN ST, AND NOTICED A PUFF OF SMOKE FROM THE FRONT PASSENGER SIDE HOOD. I THEN SHUT CAR OFF AND PROCEEDING TO EXIT THE VEHICLE AND OPEN THE HOOD. WHEN I DID THAT, LARGE FLAMES SHOT OUT FROM THE PASSENGER SIDE FRONT END. I IMMEDIATELY CALLED 911. CONTACT STATED 2 WEEKS BEFORE, OIL CHANGE WAS THE ONLY SERVICE DONE TO THE VEHICLE. VEHICLE WAS TOWED BY TALLY'S TOW COMPANY AND DEEMED A TOTAL LOSS. THE CAR IS CURRENTLY BEING HELD AT INSURANCE AUTO AUCTION.*JB*DT *TR *DT ('PARTS OF THIS DOCUMENT HAVE BEEN REDACTED TO PROTECT PERSONALLY IDENTIFIABLE INFORMATION PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6).')*JB

WIFE DROVE VEHICLE WITH NO ISSUE, AND AFTER ARRIVING HOME - WITH 3 CHILDREN IN THE VEHICLE; WHILE STATIONARY (IN PARK) & VEHICLE RUNNING (WHILE KIDS FINISHING WATCHING A VIDEO), SHE HEARD A 'TERRIBLE SQUEELING SOUND'; SHE SEQUENTIALLY CLOSED SUNROOF, TURNED OFF A/C, AND LOWERED SOUND LEVEL OF STEREO - SOUND PERSISTED. SHE TURNED CAR OFF, THEN BACK ON - SMOKE BEGAN TO BELLOW OUT OF THE ENGINE COMPARTMENT. A FIRE EXTINGUISHER WAS DISCHARGED THROUGH GRILL AREA BY A FAMILY MEMBER (WHO IS A CERTIFIED EMT/FIRE FIGHTER, IF THAT MATTERS), WHO DID NOT WANT TO OPEN THE HOOD. I ARRIVED ~15 MINUTES LATER, AND OPENED THE HOOD AND THE ALTERNATOR WAS CLEARLY SMOKING, AND THE SERPENTINE BELT WAS DISCOLORED ON THE ALTERNATOR PULLEY. CALLED AUTO SERVICE FOR TOW. WHEN WRECKER ARRIVED, I ATTEMPTED TO PUT CAR IN NEUTRAL, BUT NO ACTUATION OF THE SHIFTER WOULD WORK - AS NO POWER; TOW SERVICE HAD TO USE THE BYPASS. VEHICLE TAKEN TO DEALERSHIP. I DID SOME CURSORY RESEARCH ON THIS PHENOMENON, FOUND AN OUTSTANDING RECALL FOR THIS ISSUE (T36); I CALLED FOLLOWING DAY TO MAKE RECALL CLAIM. FCA "SPECIAL INVESTIGATOR" DID AN INVESTIGATION ON 9/10, I HAVE NOT HEARD FROM THEM - AND I HAVE CALLED NO FEWER THAN 4 TIMES INQUIRING. DEALERSHIP SERVICE MANAGER INFORMED ME LATE YESTERDAY HE RECEIVED APPROVAL TO PERFORM WORK ON THE TWO (2) OUTSTANDING RECALLS ON VEHICLE, BUT NOT COVERING DAMAGE DUE TO THE FIRE - AT LEAST THAT IS WHAT WAS RELAYED TO ME.

MY VEHICLE WILL SHUT OFF WHILE DRIVING, SOMETIMES IT WILL START RIGHT BAVK UP AND SOMETIMES IT WON'T. WHEN IT DOESN'T TURN ON AGAIN, I HAVE TU OULL TO THE SIDE OF THE ROAD WHICH MAKES IT DIFFICULT SOMETIMES BECAUSE THE STEERING WHEEL GETS HARD. I TOOK IT TO MY MECHANIC AND HIS COMPITER WILL SHOW NOTHING IS WRONG WITH THE VEHICLE.

ENGINE MADE TICKING NOISE WHEN RUNNING ON EVERY SURFACE. PROBLEM DIAGNOSED AS ROCKER FAILURE. THE CONSUMER STATED BOTH RIGHT SIDE CAM SHAFTS AND ALL ROCKER ARMS WERE REPLACED. THE CONSUMER REQUESTED TO BE REIMBURSED THE COST OF REPAIRS UNDER THE EXTENDED WARRANTY. *JS

FUEL PUMP RELAY REPLACED TO EXTERNAL POSITION. VEHICLE NOW WILL NOT START AT TIMES, STARTS AND DIES. REPLACED BOTH GUEL PUMPS A MONTH AGO AND STILL PROBLEMS. RELAY IS NOT SWITCHING ON BUT TESTS UT IS GOOD.

MY VEHICLE IS RUNNING PROPERLY AFTER WRONG RECALL WAS PUT IN ON AUGUST 1 2019 WHICH WAS THE PCM AND ON AUGUST 2 2019 THEY PUT IN THE ACCURATE RECALL AN ALTERNATOR THAT WENT OUT WHILE DRIVING STARTED SMOKING ON AUG 27 2019 WENT BACK ON AUG 23 WHEN BATTERY LIGHT CAME ON SERVICE ADVISOR SAID IT WASN'T BATTERY OR ALTERNATOR BUT PCM ONE SERVICE MANAGER SAW ERROR AND ENDED UP CALLING CORPORATE TO GET FIXED GOT TRUCK BACK ON AUG 30 TO HAVE AN HOUR LATER SERVICE ENGINE LIGHT COME ON HAD TO BRING TRUCK BACK ON AUG 31 TO FIND OUT ITS THE CATALYST MESSED UP AND ALSO CUSTOMER INFORMATION HAS BEEN CHANGED TO A NEW OWNER NOT ME MY VEHICLE ISN'T RUNNING GOOD AT ALL I TRULY NEED HELP PLEASE

VEHICLE WAS STATIONARY IN MY DRIVEWAY, I WAS SITTING IN THE DRIVER SEAT. VEHICLE WAS RUNNING, BUT IN "PARK", DRIVER'S DOOR OPEN. MY HUSBAND REACHED IN FROM OUTSIDE TO HUG ME GOODBYE, AND THE DRIVER'S SIDE HEADREST POPPED OPEN. POWERFUL ENOUGH TO MOVE MY HEAD FORWARD, BUT NOT POWERFUL ENOUGH TO CAUSE PAIN OR INJURY. WE TRIED TO PUT IT BACK TOGETHER (NOT REALIZING THAT THERE WAS AN AIRBAG IN THERE), AND WERE UNSUCCESSFUL. I DROVE APPROXIMATELY 4 MILES TO WORK AFTERWARDS, ADJUSTING THE SEAT A BIT SO AS NOT TO IMPEDE MY POSTURE.

TL* THE CONTACT OWNS A 2013 DODGE DURANGO. THE DRIVER WAS CONCERNED ABOUT HER SAFETY THE CONTACT WAS CONCERNED THAT THE ALTERNATOR MAY HAVE FAILED WHILE DRIVING AT APPROXIMATELY 70 MPH, WITHOUT WARNING THE VEHICLE STALLED. THE CONTACT WAS ABLE TO RESTART THE VEHICLE. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC TO BE DIAGNOSED. THE MECHANIC WAS UNABLE TO RETRIEVE A FAULT CODE. GARBER CHRYSLER DODGE JEEP RAM LOCATED AT 5330 BAY RD, SAGINAW, MI 48604, (989)399-8550, WAS CONTACTED AND AN APPOINTMENT WAS MADE TO HAVE THE VEHICLE DIAGNOSED BUT WAS STILL PENDING. THE CONTACT STATED THAT THE FAILURE WAS EXPERIENCED ONCE BEFORE. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOT CONTACTED OR NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 119,880. CONSUMER STATED THE ISSUE WAS A FAILED IGNITION SWITCH. THAT SHOULD BE INVESTIGATED BECAUSE IT FAILED WITHOUT WARNING.*JB

VEHICLE IS STATIONARY. VEHICLE SOMETIMES CRANKS BUT WILL NOT START. HAPPENS PERIODICALLY. CANNOT HEAR FUEL PUMP RUNNING BEFORE ENABLING START SEQUENCE. MUST TURN IGNITION OFF AND WAIT A FEW MINUTES BEFORE ATTEMPTING TO RESTART. USUALLY STARTS ON THE SECOND OR THIRD TRY.

THIS CAR WILL COMPLETELY LOSE POWER RANDOMLY. IT WILL WILL SHUT OFF AND TURN BCK ON ALL BY ITSELF OR IF IT SHUTS OFF I CAN BARELY TOUCH THE KEY FOB AND IT WILL TURN BCK ON WITHOUT EVEN TURNING THE KEY!! SOMETIMES I HAVE TO PUT IT IN NEUTRAL AND TURN IT OFF AND BACK ON. THIS VEHICLE IS VERY DANGEROUS, UNPREDICTABLE, UNRELIABLE. HAVE TAKEN IT TO FEW MECHANICS WHO WON'T EVEN WORK ON IT CUZ THEY CAN NOT PIN POINT THE PROBLEM. I HVE TAKEN IT TO DEALERSHIP AND THEY COULD NOT FIND ANYTHING EXCEPT FOR A CODE FOR SIRIUS RADIO SUBSCRIPTION , REALLY ! THEY EVEN KEPT IT OVER NITE AND IT WOULDN'T ACT UP FOR THEM. PLEASE FIGURE THIS OUT... CLEARLY THIS VEHICLE HAS ISSUES IF MORE THAN ONE COMPLAINT IS BEING REPORTED. I FEEL LIKE I HVE A GHOST CAR. PLEASE FIGURE THIS OUT. IT IS DANGEROUS WHEN MY CAR DOES THIS ON FREEWAY. DOES IT GOING 10MPH....I CAN BE PULLING INTO MY DRIVEWAY AT HOME & PUT IT IN PARK AND BAH JUST TURNS OFF ON IT'S OWN FOR ME. ANYTIME AT DIFFERENT SPEEDS WHENEVER IT WANTS, IT SHUTS OFF AND COMES BACK ON ALL ON ITS OWN. PLEASE FIGURE THIS OUT. THIS CAR IS NOT WORTH THE AMOUNT OF LIVES THAT CAN BE LOST...

WHEN VECHICLE IS IN CRUISE CONTROL THE BRAKE PEDDLE IS VERY STIFF AND EXTREMELY HARD TO PUSH DOWN

I WAS DRIVING APPROXIMATELY 25 MPH, & SLIGHTLY TAPPED ON THE BRAKE TO SLOW DOWN, AND MY HEADREST DEPLOYED & POPPED OUT AND HIT ME IN THE BACK OF THE HEAD WHILE I WAS DRIVING DOWN THE ROAD. IT STARTLED ME, BUT ALSO POPPED OUT HARD ENOUGH TO CAUSE A HEADACHE. *DT*JB

WITHIN ONE WEEK TIME FRAME, BOTH FRONT HEADRESTS SUDDENLY AND LOUDLY SNAPPED APART WITH A LOUD BANG AND PROPELLED FORWARD WITH GREAT FORCE. MY HUSBAND WAS IN THE DRIVERS SEAT WHEN IT HAPPENED ON THAT SIDE BUT LUCKILY DID NOT HAVE HIS HEAD RESTING ON IT. WE WERE MERGING ONTO THE INTERSTATE WHEN IT HAPPENED AND THE HORRIBLE NOISE MADE US SLAM ON THE BRAKES AND ALMOST COME TO A STOP. IT WAS A HUGE SHOCK AND VERY SCARY. SOUNDED LIKE A GUNSHOT GOING OFF. THE SECOND PASSENGER HEADREST EXPLODED OPEN TODAY WITH MY SONS HEAD RESTING IN IT. IT JERKED HIS HEAD FORWARD AND HIT HIM ON THE TEMPORAL SIDE OF HIS HEAD. COMPLAINTS OF A HEADACHE SO FAR. WE WERE PARKED WHEN THIS HAPPENED. *DT *DT *DT *TR CONSUMER STATED HER HUSBAND CALLED BOTH LOCAL DODGE DEALERSHIP THAT THEY HAD BOUGHT THE CAR FROM AND THEN ALSO CALLED CHRYSLER AFTER DODGE. THERE WAS NOTHING THAT COULD BE DONE. CONTACT DID NOT HAVE AN ACTIVE WARRANTY THROUGH THEM AND THERE WERE NO SPECIFIC RECALLS OUT ON THE HEADRESTS AT THIS TIME. THE TWO FRONT HEADRESTS WERE REPLACED WITH NON-DODGE BRAND GENERIC ONES. CONTACT KEPT THE ORIGINAL MALFUNCTIONING ONES JUST IN CASE THEY WOULD NEED TO BE LOOKED AT SOME POINT.*JB *DT*JB

TL* THE CONTACT OWNS A 2013 DODGE DURANGO. THE CONTACT STATED THAT THE VEHICLE WOULD NOT START. THE FAILURE WORSENED OVER THE COURSE OF SEVEN DAYS AND THE BATTERY UNDER THE PASSENGER SEAT BECAME EXTREMELY HOT. THE VEHICLE WAS NOT TAKEN TO THE DEALER OR AN INDEPENDENT MECHANIC FOR DIAGNOSTIC TESTING. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE VEHICLE WAS NOT REPAIRED. THE APPROXIMATE FAILURE MILEAGE WAS 95,000.

MY DRIVERS SIDE HEADREST CAME APART AND HIT MY HUSBAND IN THE BACK OF THE HEAD. ALL HE DID WAS SIT IN THE SEAT, THERE WAS NO IMPACT OF ANY SORT AND THE VEHICLE WAS NOT IN MOTION.

2013 DODGE DURANGO WAS SHOWING RUST BUBBLES ON PASSENGER DOOR. VEHICLE WAS IN THE BODY SHOP FOR ACCIDENT REPAIR AND WE ASKED FOR RUST SPOTS TO BE REVIEWED. AUTOBODY MANAGER CONFIRMED THAT RUST IS CORRODING THE DOOR FROM THE INSIDE OUT AND WATER IS ENTERING THROUGH A DEFECT IN THE DOOR HANDLE. THERE IS A CLEAR WATER MARK LINE VISIBLE FROM THE INSIDE DOOR SKIN SHOWING FROM THE DOOR HANDLE TO THE HEAVILY RUSTED AREA. THERE IS DEFECT IN THE HANDLE THAT NEEDS TO CORRECTED. OUR CAR HAS BEEN BEEN GARAGED AND VERY WELL MAINTAINED.

MY VEHICLE STALLS WHILE DRIVING IN TRAFFIC ON A CITY STREET. HOWEVER, THE VEHICLE STARTS RIGHT BACK WHILE IT'S COMING TO A SLOW ROLL. I TRY TO CRANK IT WILL ROLLING TO PREVENT AN ACCIDENT. I HAVE HAD THE VEHICLES BATTERY, ALTERNATOR, STARTER, AND FUEL SYSTEM CHECKED. THE IGNITION SWITCH WAS REPLACED IN THE VEHICLE BECAUSE THE VEHICLE PUSH START BUTTON GETS STUCK AND A NEW KEYPAD WAS PROGRAMMED FOR THE VEHICLE. THE VEHICLE STALLS WHILE IN MOTION AT ANY GIVING MOMENT.

WHILE DRIVING THE RADIO FREEZES WHILE USING THE NAVIGATION AND GOS SYSTEM. SYSTEM WILL NOT RESTART UNLESS THE VEHICLE IS TURNED OFF AND RESET.

MY VEHICLE COMPLETELY SHUTS DOWN WHILE I'M DRIVING. I REPLACED 2 FUEL RELAYS ALREADY. TOOK IT AGAIN TO GET LOOKED AT AND THE DEALERSHIP DIDNT HAVE AN ANSWER FOR ME. IT'S A SAFETY ISSUE. IT'S BEEN GOING ON FOR 2 YEARS.

SAME AS FEB 2015 RECALL. FUEL RELAY REPLACED JUNE 2019. AS OF JULY 9 2019 BACK IN SHOP FOR TIPM ISSUES AND REPLACEMENT. AFTER 4 DAYS AND A 3HR DIAGNOSTIC STUDY IT WAS DETERMINED THAT THE TIMP WOULD NEED TO BE REPLACED AND POSSIBLE OTHER MODULES. VEHICLE ORIGINALLY HAD STARTING PROBLEM. ONCE FUEL RELAY WAS REPLACED THAT ENDED. THEN VEHICLE STARTED BUT ALL DASH LIGHTING AND ERROR MESSAGES STARTED FLASHING STATING FCW WAS OFF, SHOWED HILL ASCENT INDICATOR, SHOWED BRAKE INDICATOR NEITHER WERE ON, SHOWED SERVICE ENGINE INDICATOR AND OTHERS. WIPERS WOULD RANDOMLY SWIPE EVEN THOUGH THEY WERE OFF. WARNING BELL WOULD RANDOMLY DING AS IF THE SEAT BELT WAS NOT FASTENED. IT WAS. HEADLIGHTS WOULD RANDOMLY FLASH AND THE DOORS WOULD UNLOCK (THIS PROBLEM HAS BEEN HAPPENING FOR 3-4 YRS BUT SERVICE WOULD SAY TO CHECK KEY FOB BATTERY OR POSSIBLE INTERFERENCE OF SOMETHING ELSE. DID DRIVE VEHICLE TO WORK APPROX 4 MILES AND HOME THE FIRST DAY OF PROBLEM. NEXT DAY VEHICLE WENT STRAIGHT TO DEALERSHIP APPROX 8 MILES AWAY. STILL THERE 4 DAYS LATER. NOT REPAIRED. APPARENTLY MY VIN IS NOT PART OF ORIGINAL RECALL AND NOW I WILL HAVE TO PAY A MINIMUM OF $1560.00 FOR REPAIRS IN ADDITION TO THE $472.00 I SPENT ON THE FUEL RELAY.

THE BATTERY AND ALTERNATOR ARE BRAND NEW, BUT THE BATTERY KEEPS GETTING EMPTY EITHER THE ALTERNATOR THAT MOPAR REPLACE IS BAD, OR THE VOLTAGE REGULATOR DOESN'T WORK.

IN REFERENCE TO RECALL T36 ON 2011-2014 DODGE DURANGO FOR ALTERNATOR MALFUNCTION. MY VEHICLE IS AT DEALERSHIP FOR REPAIRS AND THE TOTAL IS 1296.19 AND THE CHRYSLER CORP DOES NOT WANT TO PAID FOR THE REPAIRS BECAUSE MY VIN IS NOT UNDER THAT RECALL BUT MY VEHICLE IS THE SAME MAKE AND MODEL OF THE RECALL. EARILER COMPLAINT ON 7/8/19.

IM HERE IN ALABAMA FROM GA, CAR SYSTEM LIGHTS UP LIKE A CHRISTMAS TREE COMPLETELY SHUTDOWN IN THE MIDDLE OF A BUSY INTERSECTION WHILE DRIVING TRYING TO MAKE A LEFT TURN ON GOVERNMENT BLVD IN MOBILE, AL.

RADIATOR AND AC CONDENSER BOTH BAD BOTH LEAKING BOTH NEEDED REPLACED

I WENT TO MY NEIGHBORS HOUSE PUT MY VEHICLE IN PARK AND LEFT IT RUNNING, I GOT OUT WENT INSIDE FOR NOT EVEN 5 MINUTES, WHEN I OPENED THE DRIVER DOOR I NOTICED THE HEADREST SAFETY THING HAS DEPLOYED.

AS WE WERE GETTING IN THE TRUCK THE DRIVER SIDE AIRBAG ON THE HEAD REST EXPLODED. THANK GOD I WASN'T IN THE SEAT JUST YET WHEN IT WENT OFF.

STEERING GEAR BOX NEEDED TO BE CHANGED. TOOK OUR VEHICLE IN FOR A LEAK COMING OFF WHAT LOOKED TO BE A COOLANT LINE. NEXT THING I KNOW WE GOT A CALL THAT OUR GEAR BOX NEEDED REPLACED WHICH LEADS ME TO BELIEVE THAT WHEN WE TOOK IT IN FOR A REGULAR SERVICE RECENTLY THEY SAID WE HAD A LEAK IN THE DRIVE LINE WHICH WE FIXED. THE DEALERSHIP LOOKED AT DETERMINED THE LEAK I SAW WAS A COMPLETELY DIFFERENT PROBLEM IM JUST REACHING OUT TO YOU GUYS TO MAYBE LOOK INTO THE STEERING GEARBOX ISSUE ONLY BECAUSE A CAR WITH 80000 MILES ON IT SHOULD NOT HAVE SUCH A MAJOR ISSUE. I KNOW THINGS GO WRONG ON VEHICLES JUST WOULD LIKE TO MAKE YOU AWARE OF A SITUATION THAT IS ONGOING I HAVE READ ON YOUR SITE OTHERS HAVING THE SAME ISSUE. TO ADD TO IT THE CAR STEERING SEEMED NORMAL NO ISSUES I AM GLAD THEY CAUGHT CAUSE IF STEERING WERE TO FAIL THAT COULD BE A BAD SITUATION.

DRIVERS SIDE HEADREST AIR BAG DEPLOYED WHEN THE CAR WAS OFF AND PARKED IN MY DRIVEWAY OVERNIGHT .

FUEL PUMP RELAY SYSTEM NOT WORKING. I HAD THE FUEL PUMP REPAIRED ONCE BUT IT DID NOT FIX THE PROBLEM. IT IS RECALLED BUT NOT WITH MY VIN

VEHICLE IS HAVING ISSUES STARTING WHILE PARKED. I HAVE SEEN THAT 2012 - 2013 DODGE DURANGO'S DO HAVE A ACTIVE RECALL FROM CHRYLSER ON CERTAIN MODELS FOR THE TIPM. THE ISSUES STEMS FROM THE CARS INABILITY TO START DUE TO THE TIPM NOT PROVIDING FUEL WHEN ATTEMPTING TO START. THE STARTER IS ATTEMPTING TO START THE VEHICLE BUT IT DOES NOT FULLY TURN OVER. HTTP://M.CARCOMPLAINTS.COM/NEWS/2015/CHRYSLER-DODGE-JEEP-TIPM-LAWSUIT.SHTML THIS ISSUE STARTED MID MARCH 2019 AND HAS PERSISTENTLY GOTTEN WORSE WITH SOMETIMES NOW FAILING TO PROPERLY START.

FORWARD COLLISION WARNING (FCW) OFF LIGHT GOING ON CAUSING TRANSMISSION TO DOWN SHIFT GEARS WHILE DRIVING; CAUSING YOU TO HAVE TO COME COMPLETELY TURN OFF THE VEHICLE TO STOP THE ISSUE FROM HAPPENING. IT APPEARS A FAULTY SENSOR IS TRIPPING THE TRANSMISSION/ELECTRICAL ISSUE.

TRANSMISSION COOLER /AC CONDENSER FAILS AND LEAKS TRANSMISSION FLUID. COMMON PROBLEM.

I HAD THE RECALL DONE IN 2015 FOR THE FUEL PUMP RELAY. I WAS DRIVING MY VEHICLE WHEN IT DIED AND NOW I AM BEING TOLD THE FUEL PUMP RELAY IS OUT AND NEEDS TO BE REPLACED. I SPOKE WITH THE 800 NUMBER FOR DODGE WHO REFUSED TO COVER THE REPLACEMENT BECAUSE I HAD IT DONE ALREADY. THIS IS SOMETHING THAT SHUTS THE VEHICLE DOWN EVEN IF YOU ARE DRIVING. I WAS DRIVING MY VEHICLE AND IT SHUT DOWN AS SOON I CAME INTO MY NEIGHBORHOOD. IT HAD TO BE TOWED.

AFTER ARRIVING HOME AND PLACING THE CAR IN PARK I WAS STRUCK IN THE BACK OF THE HEAD. THE ACTIVE HEADREST RESTRAINT FAILED CAUSING IT TO RELEASE. THE PLASTIC HOLDING TABS APPEAR TO BE BROKEN OFF.

2013 DODGE DURANGO SXT. CONSUMER WRITES IN REGARD TO DRIVER SIDE HEAD-REST OPENING WHILE DRIVING. *AS *JS

EVERY 3 OR 5 DAYS, AFTER STARTING THE ENGINE, IT COMPLETELY STOPS. ALL POWER IS LOST. IN ORDER FOR THE ENGINE TO START AGAIN, I HAVE TO DEPRESS THE IGNITION BUTTON AND OPEN UP THE DRIVER SIDE DOOR! IT SEEMS LIKE THIS IS AN ELECTRICAL PROBLEM. I'M AFRAID THE ENGINE MIGHT STALL WHILE I'M DRIVING THE VEHICLE. HAS THERE BEEN A RECALL TO ADDRESS THIS PROBLEM? I BOUGHT THE VEHICLE EXACTLY ONE YEAR AGAIN AND THIS PROBLEM BEGAN EXACTLY ONE MONTH AFTER I PURCHASED IT. JUNE, 2018.

CAR STALLS OUT. NOTICED THERE WERE RECALLS FOR ALTERNATOR BUT DOESNT COME UP ON YOUR WEBSITE. DO RECALLS EXPIRE. WIFE WAS DRIVING ON RESIDENTIAL STREET WHEN CAR STALLED. SHE WAS ABLE TO GET IT STARTED. HAPPENED TWICE IN LAST MONTH

TL* THE CONTACT OWNS A 2013 DODGE DURANGO. WHILE STOPPED AT A TRAFFIC LIGHT, THE VEHICLE STALLED WITHOUT WARNING. THE FAILURE ALSO OCCURRED WHILE DRIVING BETWEEN 10-50 MPH. ON SEVERAL OCCASIONS, MULTIPLE ATTEMPTS WERE MADE TO RESTART THE VEHICLE. ON ONE OCCASION, THE VEHICLE RESTARTED INDEPENDENTLY. THE VEHICLE WAS TAKEN TO EXECUTIVE JEEP (LOCATED AT 900 UNIVERSAL DR N, NORTH HAVEN, CT 06473, (203) 239-5213) TO BE DIAGNOSED, BUT THE MECHANIC WAS UNABLE TO RETRIEVE A FAULT CODE. THE VEHICLE WAS NOT REPAIRED. THE FAILURE WAS INTERMITTENT. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 64,000.

CAMSHAFT AND LIFTERS ON CHRYSLER 5.7L HEMI ENGINES NEED REPLACEMENT. I HAVE A 2013 DODGE DURANGO WITH THE 5.7L HEMI ENGINE. I HAVE THE OIL CHANGED REGULARLY AT 4000 MILES. WITH 91,000 MILES ON THE ENGINE, THE ENGINE REPORTED A MISS FIRE ON CYLINDER 5. HAD THE VEHICLE CHECKED AT THE LOCAL DODGE DEALERSHIP, AND THEY STATED THAT THE PROBLEM IS WITH THE CAM AND LIFTERS. THIS SOUNDS LIKE A VERY COMMON PROBLEM WITH THESE ENGINES. THE DODGE MECHANIC TOLD ME HE WAS WORKING ON THREE OTHER 5.7L HEMI ENGINES THAT HAVE THE SAME PROBLEM. IF YOU LOOK ON LINE, THIS IS A MAJOR ISSUE WITH OTHER OWNERS OF VEHICLES THAT HAVE THE 5.7L ENGINE.

WHILE DRIVING AT NORMAL SPEEDS AND WITH NO COLLISION, FRONT PASSENGER ACTIVE HEAD RESTRAINT ON 2013 DODGE DURANGO CITADEL SPONTANEOUSLY DEPLOYED. LUCKILY, PASSENGER SEAT WAS NOT IN USE AT THE TIME. HEAD RESTRAINT CANNOT BE RESET, BECAUSE PLASTIC HOLDING BRACKET IS NOW BROKEN.

I HAVE A 2013 DODGE DURANGO, TOOK IT TO THE DEALERSHIP AND THEY TOLD ME I HAVE AN ELECTRIC PROBLEM.. FOR THIS TRUCK TO ONLY BE 6 YEARS OLD AND FULLY LOADED IM NOT UNDERSTANDING WHY ITS A PROBLEM SO BIG... THE LIGHTS WENT OUT WITHOUT ANY WARNINGS.

I HAVE 2013 DODGE DURANGO SXT AND I BOUT IT FROM MIKE ALBERTS DEALERSHIP IN CINCINNATI, OHIO. A LITTLE OVER A YEAR I BOUGHT IT, IT STARTED HAVING ISSUES WITH THE TRUCK CUTTING OFF WHEN I HIT BUMPS. THE HEADLIGHTS KEEP GOING OUT, I HAVE TO REPLACE THE THE BULBS AND THEN FINALLY REPLACED THE HARNESS THAT HOUSE THE BULBS BECAUSE THE ORIGINAL ONE WAS FRIED. OVER TIME THE ONES THAT I BOUT ARE BEGINNING TO BURN AS WELL CAUSING THE BULBS TO GO OUT. WHEN I TAKE THE TRUCK BACK TO THE DEALERSHIP, THEY SAY THEY HAVE CAN'T FIGURE OUT WHAT THE ISSUE IS WHEN IT COMES TO THE TRUCK CUTTING OFF. IT'S A SAFETY HAZARD FOR MY FAMILY DRIVING THAT TRUCK AND I'M SURE IT WOULDN'T LOOK NICE ON Y'ALL END IF I WAS TO GET INTO AN ACCIDENT WITH THIS VEHICLE IF IT STALLS ON ME.

ROCKER ARMS TICKING SOUND AND ENGINE FAILURE

TL* THE CONTACT OWNS A 2013 DODGE DURANGO. WHILE THE VEHICLE WAS IN THE DRIVE POSITION AND WAITING FOR THE GARAGE DOOR TO OPEN, THE FRONT PASSENGER SIDE HEAD REST AIR BAG DEPLOYED WITHOUT WARNING OR AN IMPACT. AFTERWARDS, THE AIR BAG INDICATOR REMAINED ILLUMINATED. THE PASSENGER SUSTAINED A HEAD AND NECK INJURY THAT REQUIRED MEDICAL ATTENTION. THE CAUSE OF THE FAILURE WAS NOT DETERMINED. THE LOCAL DEALER (POSNER PARK CHRYSLER DODGE, 42650 HIGHWAY 27, DAVENPORT, FL) WAS NOTIFIED OF THE FAILURE. THE MANUFACTURER WAS NOT NOTIFIED. THE FAILURE MILEAGE WAS 117,000.

I WAS DRIVING AND THE VEHICLE COMPLETELY SHUT OFF WITHOUT WARNING. THERE ARE NO LIGHTS ON, ON THE DASH AND IT IS NOT GIVING OFF ANY CODES. THE VEHICLE HAS SHUT OFF THREE TIMES NOW. THE FIRST TIME IN JANUARY, I HAD JUST GOT OFF OF THE HIGHWAY AND BEGAN TO TRAVEL AGAIN. THE TRUCK TURNED OFF WHEN I GOT UP TO AROUND 25-30 MILES PER HOUR. THE SECOND TIME IN MARCH, I HAD STOPPED AND STARTED TO TRAVEL AGAIN AND WAS GOING ABOUT 25 MILES PER HOUR COMING UP AN UNDERPASS.AND THE THIRD TIME WAS YESTERDAY. I WAS DRIVING UP A CITY STREET GOING ABOUT 40 MILES PER HOUR AND THE TRUCK SHUT OFF. THERE WAS NO ONE ON THE SIDE OF ME. IT FELT LIKE THERE WAS NO POWER STEERING. I WAS ABLE TO WRESTLE THE STEERING WHEEL TO MOVE TO THE SIDE OF THE ROAD. THE TRUCK COASTED AND STOPPED. I COULD NOT PRESS THE BRAKE!!!! EACH TIME THE VEHICLE SHUT OFF WAS WHEN I WAS COMING OFF OF A STOP AND BRINGING THE VEHICLE BACK UP TO SPEED, EXCEPT YESTERDAY IT SHUT OFF ONCE I WAS UP TO ABOUT 40 MILES PER HOUR. THE VEHICLE SHUT OFF, I WAS UNABLE TO STEER THE TRUCK AS IF IT HAD NO POWER STEERING AND I COULD NOT PRESS THE BRAKES. I WAS ABLE TO WRESTLE THE TRUCK OVER AND RESTART IT. THIS IS A SERIOUS ISSUE. I REPORTED IT TO DODGE TODAY AND THEY SAID THERE ARE NO OPEN RECALLS ON THIS ISSUE AND TO TAKE IT BACK TO THE DEALER. HOWEVER, I SEARCHED ONLINE AND THERE ARE NUMEROUS SIMILAR COMPLAINTS. SOMETHING NEEDS TO BE DONE BEFORE SOMEONE DIES.

WHILE DRIVING MY CAR IS CONTINUOUSLY SHUTTING OFF. I LOSE POWER STEERING AND NEED TO PUT THE VEHICLE IN PARK AND RESTART IT. THE FIRST TIME I WAS COASTING AT 45 MPH THE CAR DISPLAY CONTROLS WHEN OFF AND TURNED BACK ON. THE SECOND TIME I WAS TURNING INTO A PARKING STALL AND THE CAR DIED MID PARK AT WHICH POINT I HAD TO MANUALLY RESTART. THE MOST RECENT TIME I WAS DRIVING MY KIDS TO SCHOOL AND THE CAR DIED WHILE GOING 35 I HAD TO PULL OVER TO THE SHOULDER (WITH NO POWER STEERING) AND RESTART THE ENGINE. THE MUSIC AND HEADLIGHTS REMAINED ON WHILE THE ENGINE WAS OFF. THE CAR STARTS RIGHT UP WITHOUT HESITATION AND THE LOCAL DODGE DELEARSHIP IS NOT FINDING A CODE TO PROPERLY DETECT THE PROBLEM THEIR BEST GUESS IS TO REPLACE THE TIPM IN HOPES IT WILL FIX THE PROBLEM. I NEED A SAFE RELIABLE CAR AND NOT ONE THAT IS AS RISK OF DYING MID DRIVE AND CAUSING AN ACCIDENT HURTING MY FAMILY OR OTHERS.

I WAS DRIVING IN SOME PRETTY HARD RAIN GOING ABOUT 60MPH. I SLOWED THE CAR DOWN TO ABOUT 40 AND WHEN ATTEMPTING TO ACCELERATE AGAIN THE CAR WOULD NOT ACCELERATE. THE VEHICLE THEN SEEMED TO STALL AND LOSE BOTH BREAKS AND STEERING. I WAS ON A HILL SO IT WAS VERY SCARY. I WAS ABLE TO PUMP THE EMERGENCY BREAK AND GET THE VEHICLE TO STOP. SOMETHING IS WRONG WITH THIS VEHICLE CAUSING IT TO NOT ACCELERATE, THEN LOSE POWER AND BREAKS. I WAS READING AN ISSUE WITH THE ALTERNATOR MAY BE THE CASE BUT I AM NOT SURE HOW THAT WOULD CAUSE LOSS OF BREAKS. ALSO MY DEALERSHIP STATES THEY ALREADY FIXED THE ALTERNATOR RECALL ON THIS VEHICLE.

CAR HAS ISSUES STARTING. STARTER IS CRANKING, NO FUEL TO FIRE THE CAR. CAR HAS 1/2 TANK OF GAS.

MY DURANGO SUDDENLY LOST ALL POWER TWICE WHILE DRIVING BETWEEN 35-55 MPH. ONCE HEADING TO A STOP SIGN AND ONCE ON THE FAR LEFT SIDE OF HIGHWAY. I HAVE HAD TO QUICKLY PULL OVER TO THE SIDE OF THE ROAD, I ATTEMPTED NUMEROUS TIMES TO RESTART IT. PRIOR TO THAT, OFTEN TIMES YOU WOULD TURN THE KEY AND THE DASH LIGHTS WOULD COME ON AND THE CAR WOULD DO NOTHING...NOT EVEN TURN OVER. AFTER A FEW ATTEMPTS, IT WOULD START. I NEED TO GET THIS FIXED. I HAVE 116K MILES AND THIS HAS HAPPENED TWO ME TWICE IN THE LAST THREE WEEKS.

UPON TRYING TO START MY VEHICLE IT STARTS TRIES TO START BUT SEEMS IT IS NOT GETTING FUEL TO ACTUALLY TURN THE MOTOR. THIS HAPPENS SEVERAL TIMES AND THEN IT WILL START. ONCE ALREADY I WAS DRIVING DOWN THE ROAD WHEN THE VEHICLE STARTED SPUTTERING LIKE IT WASN'T GETTING ENOUGH FUEL. THEN IT SHUT DOWN SUDDENLY IN THE MIDDLE OF THE ROAD. I WAS ALMOST REAR ENDED BY ANOTHER VEHICLE, THEY HAD TO RUN OFF THE SIDE OF THE ROAD TO KEEP FROM HITTING ME. AFTER SEVERAL TRIES TO RESTART THE VEHICLE I LET IT SIT FOR ABOUT 5 MINUTES AND THEN TRIED TO RESTART IT AGAIN. IT RESTARTED AND I WAS ABLE TO DRIVE THE REST OF THE WAY HOME. HAD I BEEN IN AN ACCIDENT IT WOULD HAVE BEEN VERY BAD AS I HAD A BOX OF HONEYBEES IN THE BACK OF THE VEHICLE. I AM UNABLE TO RECREATE THE ISSUES TO SHOW ANYONE ELSE. ALTHOUGH I FINALLY HAD A FAMILY MEMBER WITNESS THE CRANKING OF THE CAR ISSUE. AS IT HAPPENED AGAIN TODAY 03-28-19

I HAVE A 2013 DODGE DURANGO. I PURCHASED THIS VEHICLE IN OCTOBER 2018, AND SOON AFTER I STARTED EXPERIENCING THE PROBLEM. ON MAY OCCASIONS WHILE DRIVING THE VEHICLE RANDOMLY TURNS OFF, ALL ELECTRICAL INSIDE THE VEHICLE GOES BLANK, POWER STEERING GOES OUT AS WELL. IT HAS HAPPENED WHILE STOPPED, PULLING OFF FROM A STOP LIGHT, ON SIDE STREETS, AND ON HIGHWAYS. THERE DOESN'T SEEM TO BE A SPECIFIC TIME THIS HAPPENS. I HAVE TAKEN THE VEHICLE INTO THE AUTO SHOP, AND TO THE DEALERSHIP. BOTH HAVE SAID WITHOUT A CODE OR BEING ABLE TO REPLICATE THE ISSUE THEY CAN'T DO ANYTHING. THE ISSUE HAPPENS RANDOMLY, SO I DON'T SEE HOW IT CAN BE REPLICATED SO EASILY. THIS IS VERY DANGEROUS, AND COULD BE DEADLY. I HAVE A 9 WEEK OLD BABY THAT I CAN'T HAVE IN THE VEHICLE, BECAUSE I FEAR FOR HER SAFETY.

DROVE VEHICLE 10 MILES TO LOCATION. PARKED VEHICLE, TURNED IT OFF. RETURNED TO VEHICLE 2 HOURS LATER. ENTERED VEHICLE, PUT FOOT ON THE BRAKE, PUSHED THE START BUTTON. VEHICLE STARTED AS USUAL AND THEN IMMEDIATELY STALLED. I TRIED SEVERAL TIMES, WITH THE SAME RESULTS. AFTER WAITING A FEW MINUTES, I TRIED AGAIN, AND THE VEHICLE STARTED NORMALLY, AND CONTINUED TO RUN. THIS HAS HAPPENED TO ME APPROXIMATELY 6 TIMES OVER THE LAST 3 YEARS. THE KEY FOB HAS A FRESH BATTERY, SO THAT IS NOT THE PROBLEM. THE PROBLEM USUALLY HAPPENS WHEN THE VEHICLE HAS BEEN DRIVEN AND TURNED OFF. NEVER FROM A COLD START. DRIVING DISTANCE DOESN'T MAKE A DIFFERENCE EITHER. FIRST TIME IT WAS LESS THAN 1/4 MILE FROM HOME, NEXT COUPLE OF TIMES IT WAS 10 MILES FROM HOME. NO REAL PATTERN, OTHER THAN ITS A SECOND START OF THE VEHICLE. WHEN STARTING, ALL THE VEHICLES NORMAL START-UP INFORMATION IS DISPLAYED, THE RADIO WORKS, HEADLIGHTS ARE ON, ETC. THE DISPLAY DOES NOT SHOW THAT THERE IS A PROBLEM WITH THE VEHICLE. ALL SEEMS NORMAL EXCEPT FOR THE START AND IMMEDIATE SHUTDOWN.

TL* THE CONTACT OWNS A 2013 DODGE DURANGO. THE CONTACT STATED THAT THE VEHICLE SHUT DOWN WHILE DRIVING ON THE HIGHWAY. THE VEHICLE WAS TOWED TO TATE DODGE CHRYSLER JEEP RAM (7429 RITCHIE HWY, GLEN BURNIE, MD 21061) WHERE THEY STATED THAT THE EXTENDED WARRANTY WAS EXPIRED. THE VEHICLE HAD BEEN AT A THE DEALER FOR A MONTH. THE MANUFACTURER WAS NOT CONTACTED. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE FAILURE MILEAGE WAS 85,000.

2013 DODGE DURANGO. CONSUMER WRITES IN REGARDS TO ALTERNATOR DIODE THERMAL FATIGUE SAFETY RECALL. *LD *TR

CAR SHUTS OFF WHILE DRIVING. NEW ALTERNATOR, NEW STARTER, NEW BATTERY AND THE PROBLEM STILL OCCURS. CAR SHUTS OFF COMPLETELY, WHEEL TIGHTENS UP. THIS IS NOT WHEN THE CAR IS IDLE, IT'S WHEN THE CAR IS MOVING. DANGEROUS AND DEADLY.

FUEL PUMP RELAY RECALL (R09). I TOOK MY VEHICLE FOR THIS RECALL ON 2015. NOW, 2019, A COUPLE OF WEEKS AGO, THE VEHICLE WAS PRESENTING THE CONDITION SUCH AS DIFFICULTY TO START LIKE ONCE A WEEK UNTIL IT START DOING THAT DAILY, SOMETIMES MORE THAN ONCE A DAY. I TOOK IT TO THE DODGE SERVICE CENTER AND IT WAS IDENTIFY AS THE SAME ISSUE. REPAIRING WILL TAKE A COUPLE OF DAYS UNTIL THE PART IS RECEIVE.

TL* THE CONTACT OWNS A 2013 DODGE DURANGO. WHILE DRIVING, THE TRANSMISSION CAUSED THE VEHICLE TO JERK VIOLENTLY WHEN THE RPMS REACHED A CERTAIN NUMBER. THE FAILURE OCCURRED OFTEN AND THE CHECK ENGINE INDICATOR ILLUMINATED. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC WHO DIAGNOSED THAT A NEW TRANSMISSION NEEDED TO BE INSTALLED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER AND DEALER WERE NOT MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS 85,000.

BRAKE SYSTEM STOPPING POWER IS GREATLY REDUCED. THIS VEHICLE HAS ALREADY HAD THE BRAKE BOOSTER RECALL COMPLETED SEVERAL MONTHS AGO. THE PROBLEM HAS JUST OCCURRED YESTERDAY. VEHICLE WAS IN MOTION ON THE FREEWAY, THE LACK OF BRAKING POWER CAUSED ME TO SWERVE INTO TRAFFIC TO AVOID SLAMMING INTO A SCHOOL BUS I WAS BEHIND, AND NARROWLY AVOID A HEAD ON COLLISION WITH ANOTHER VEHICLE.

THE VEHICLE WAS TRAVELING IN A STRAIGHT LINE ON SOUTHBOUND INTERSTATE 5, AND TRAVELING AT FREEWAY SPEEDS. THE FRONT PASSENGER SEAT HEAD REST UNEXPECTEDLY DEPLOYED- STRIKING THE PERSON SEATED IN THAT SEAT IN THE HEAD. THANKFULLY, IT WAS NOT THE DRIVER'S SIDE HEADREST AS THIS UNEXPECTED IMPACT TO THE HEAD MAY HAVE CAUSED A REACTION RESULTING IN LOSS OF CONTROL OF THE VEHICLE. WHEN CHECKING ONLINE, THERE APPEAR TO MULTIPLE OCCURRENCES OF THIS TYPE OF UNNECESSARY DEPLOYMENT OF THIS TYPE OF SAFETY DEVICE ON DODGE VEHICLES OF THIS ERA.

BACKING OUT OF GARAGE AND TH DRIVERS SIDE HEAD REST EJECTED. NO REAR IMPACT OR ANYTHING. IT HIT ME IN THE BACK OF THE HEAD AND SCARED ME TO DEATH. TOOK THE CAR BY THE DODGE DEALERSHIP AND THEY SAID IT WAS NOT UNDER WARRANTY AND THEY ZIP TIED IT TOGETHER.

TAKATA RECALL. I COULD FEEL MY CAR WAS NOT SHIFTING PROPERLY THEN FINALLY MY CHECK ENGINE LIGHT CAME ON & I WENT & GOT THE CODE P0730 READ IT CAME BACK AS GEAR RATIO. SOMETHING TO DO WITH THE INSIDE OF THE TRANSMISSION.

WE OWN A 2013 DODGE DURANGO WITH 175,000 MILE ON IT AND HAS BEEN A GREAT VEHICLE UP UNTIL IT STARTED LOSING POWER WHILE DRIVING. AFTER HAVING SEVERAL MECHANICS TROUBLE SHOOT THE ISSUE WE FOUND OUT THE THE ENGINE WAS ACTUALLY MISFIRING AND BECAUSE OF A BAD LIFTER. AFTER OUR MECHANIC CONTACTED OUR LOCAL DEALERSHIP TO FIND OUT THAT THE LIFTER FOR THE 5.7 HEMI ENGINE IS ON BACKORDER WITH NO ETA OF WHEN IT WILL BE IN AND BEING TOLD THAT THIS IS A VERY COMMON ISSUE. THIS TELLS ME THAT THERE NEEDS TO BE MORE INVESTIGATED HERE, AFTER DOING SOME RESEARCH IT LOOKS LIKE THIS IS A KNOWN ISSUE WITH DODGES 5.7 HEMI ENGINE NOT JUST IN THE DURANGO BUT IN ALL OF THEIR VEHICLES AND THAT OTHER PEOPLE HAVE REPORTED THIS ISSUE BUT NOTHING HAS BEEN DONE ABOUT THIS. THIS ISSUE COULD HAVE LEAD TO A MUCH BIGGER SAFETY ISSUE IF THE ENGINE STALLING WOULD HAVE HAPPENED AND CAUSE HARM OR DEATH OF MY HUSBAND WHILE DRIVING THIS VEHICLE. RIGHT NOW WE ARE JUST FIGHTING TO RECOUP OUR COSTS FOR THE REPAIRS ON A VEHICLE THAT WE ARE STILL PAYING FOR.

DODGE DURANGO 2013- 78,000 MILES: ON MULTIPLE OCCASIONS WHILE DRIVING OUR 2013 DURANGO IT JUST SHUTS OFF. ALL INSIDE ELECTRICAL DEVICES GO BLANKS AND WE LOSE POWER STEERING. WE HAVE DOCUMENTED DATES OF WHEN THIS HAS OCCURRED AND IT CAN BE 5 MINUTES INTO THE DRIVE OR 45 MINUTES ON A BUSY HIGHWAY. WE HAVE HAD IT THE GARAGE MULTIPLE TIMES AND THEY CONTINUE TO TELL US WITHOUT A CODE THEY CAN NOT DIAGNOSE ANY ISSUES. THIS HAS BEEN HAPPENING SINCE JUNE 2018. WE REPORTED THIS ISSUE TO DODGE. THEY SUGGESTED WE GO TO THE GARAGE FOR A DIAGNOSIS. WE TRIED AGAIN ON 12/26/18 TO GET A DIAGNOSIS AND THEY AGAIN COULD NOT FIND ANYTHING WRONG WITH THE VEHICLE WITHOUT A CODE. AS MY HUSBAND PROCEEDED TO DRIVE AWAY FROM THE GARAGE, IT SHUT OFF AGAIN. HE WENT BACK INTO THE GARAGE AND THEY SAID THEY COULDN'T FIND ANY CODES. SO WE CONTINUE TO PAY FOR GARAGE VISITS WITH NO ANSWERS. WE ARE NOW AFRAID TO DRIVE OUR ONLY VEHICLE BECAUSE IT SHUTS OFF COMPLETELY WHILE DRIVING. IT IS COMPLETELY DANGEROUS TO BE DRIVING DOWN A BUSY HIGHWAY AND YOU LOSE YOUR POWER STEERING OR IF YOU ARE PULLING OUT OF AN ESTABLISHMENT AND LOSE POWER IN FRONT OF OTHER CARS. WE PAID A LOT OF MONEY FOR THIS CAR AND HAVE TAKEN CARE OF IT WITH REGULAR OIL CHANGES AND GARAGE VISITS. THIS SEEMS LIKE A MAJOR SAFETY ISSUE AND DODGE SHOULD BE CONCERNED THAT SOMEONE MAY BE HURT OR KILLED.

FUEL PUMP ISNT GETTING ANY POWER. HAS BEEN REPLACED BRAND NEW EACH TIME AND CAR JUST SHUTS UP AND STALLS WONT TURN ON

HEADREST DEPLOYED WITHOUT IMPACT TO VEHICLE. HEADREST DAMAGED AS A RESULT. NOT ABLE TO RESET DUE TO DAMAGE CAUSED. IN NEED OF REPLACEMENT. VEHICLE WAS STATIONARY AND NOT RUNNING AT THE TIME OF DEPLOYMENT.

IN NOVEMBER 17, 2016 A RECALL CAMPAIGN 15V-115 WAS ISSUED. MY DURANGO WAS SERVICED BY DEALER DUE TO THIS RECALL. RECENTLY I TOOK THE VEHICLE TO THE TRIANGLE DEALERS IN PUERTO RICO, WITH THE SAME ISSUE. THEY WANTED TO CHANGE THE FUEL PUMP, BECAUSE THIS WAS THE DIAGNOSTIC OF THE MECHANIC. I DID NOT AGREED WITH THE DIAGNOSTIC BECAUSE I HAD ALREADY VERIFIED THAT WHEN I MOVED THE CABLES OF THE RELAY THEY INSTALLED, THE VEHICLE TURNED ON AGAIN. I PICKED UP MY DURANGO AT THE DEALER ON THE DECEMBER 24, 2018. NOW THE DURANGO HAS THE SAME PROBLEM, IT ACTUALLY STALLED WILL DRIVING ALMOST CAUSING ME TO HAVE AN ACCIDENT ON THE 25TH. MY COMPLAIN IS THE THE RELAY INSTALLED IN THESE VEHICLES ARE NOT THE SOLUTION. I'VE RESEARCH OTHER VEHICLES OWNER WHO HAVE HAD THE SAME PROBLEM OCCURRING OVER TIME AGAIN, AS I AM RIGHT NOW.

ESTABA PARADO CON EL MOTOR ENCENDIDO Y EL ALTERNADOR EMPEZ A ARDERSE Y PROBOCO PROBLEMAS ELECTRICOS

AROUND JANUARY OF 2018 MY 2013 DURANGO R/T 4WD LOW LIGHT STARTING BLINKING WHILE DRIVING ON THE HIGHWAY, PULLED OVER TO TRY AND GET IT TO TURN OFF BY PLACING IN NEUTRAL AND TURING OFF. THIS FIXED IT AND BEGAN TO DRIVE AGAIN ON THE HIGHWAY AND THE LIGHT TURNED BACK ON, NO CHECK ENGINE LIGHT EVER CAME ON. TOOK THE TRUCK TO ONE OF THE LOCAL DODGE DEALERSHIPS AND THEY STATED THAT THE VEHICLE WAS IN WORKING CONDITION AND MEETING MANUFACTURE SPECIFICATION. THEN AGAIN IN AUGUST 2018, MY TRANSFER CASE STARTED TO MAKE A TICKING NOISE AND WOULD ENGAGE INTO LOW BY ITSELF WHEN TAKING TURNS AND NO DASH LIGHT WARNING. THIS TIME I TOOK IT TO A LOCAL DRIVELINE SHOP AND THEY IDENTIFIED THAT THE TRANSFER CASE NEEDED TO BE REBUILT AND THAT IT BURNT OUT THE TRANSFER CASE MOTOR. THE TRANSFER CASE WOULD NOT ENGAGE IN 4WD LOW BY USING THE SWITCH BUT WOULD ENGAGE ON ITS OWN. STILL, NO CHECK ENGINE LIGHT OR NOTIFICATION THAT THE TRANSFER CASE MOTOR WAS IN OPERATIONAL. ADDITIONALLY, WHEN I TOOK THE TRUCK IN FOR THE 4WD LOW ISSUE, I HAD THEM LOOK AT THE RPM GAUGE AND RADIO. THE RPM GAUGE WOULD JUST BOUNCE AND HESITATE WHEN ACCELERATING AND THE RADIO WOULD JUST CHANGE STATIONS BY ITSELF. AFTER INSPECTION BY THE LOCAL DODGE DEALERSHIP, THEY STATED THAT THEY SEE THE ISSUE WITH THE RPM GAUGE AND RADIO, BUT SINCE THE VEHICLE IS MEETING ALL MANUFACTURE SPECIFICATION THEY ARE UNABLE TO DO ANYTHING.

DURANGO STARTED JERKING WHEN GOING UP HILLS, HARD TIME SHIFTING GEARS, AND SOMETIMES WOULDN'T SHIFT AT ALL, AND OVERDRIVE NOT FUNCTIONING

SOMETIMES IN TRYING TO START, TURNING THE KEY RESULTS IN NO RESPONSE WHATEVER FROM THE ENGINE. A SECOND OR THIRD ATTEMPT IS NECESSARY. HAVE ALSO HAD SEVERAL PROBLEMS WITH STALLING WHILE DRIVING. RECENTLY I WAS DRIVING AT 30 MPH AND A TOTAL LOSS OF POWER HAPPENED, I COASTED IT TRYING TO TURN INTO A PARKING LOT THEN THE ENGINE CAME BACK TO LIFE AND I WAS ABLE TO DRIVE HOME. WE HAVE HAD A SIMILAR PROBLEM 2 YEARS AGO, EXCEPT IT WAS JUST NON-STARTING INTERMITTENLY. HAD IT TOWED SEVERAL TIMES. AFTER THEY TRIED REPLACING THE TIPM (AND THIS HAD ALREADY BEEN REPLACED IN A RECALL) THEY FOUND IT WAS A FAULTY FUEL PUMP. NOW MORE PROBLEMS.

T36 RECALL. DRIVING DOWN A BUSY STREET, BATTERY LIGHT ILLUMINATED FOR A SECOND, WIPERS STOPPED WORKING, CAR IMMEDIATELY SHUT OFF. KEY STUCK IN IGNITION. WENT TO TRY AND HAVE CARE JUMP STARTED, DID NOT WORK. FELT CABLES FROM BATTERY AND ALTERNATOR BOTH HOT. TOWED TO DEALERSHIP. DEALERSHIP DIAGNOSED STATING RECALL FOR ALTERNATOR, PCM FRIED. DEALERSHIP IS STATING NOT RELATED. CALLED FCA GROUP WHO STATED DEALER WOULD HAVE TO CALL THEM. DEALER STATES NOT RELATED, NO OUTCOME. HAVING VEHICLE TOWED AWAY AS DEALER IS QUOTING ME $1100.00 FOR REPAIRS TO PCM. DURING FAULT, INTERSECTION WAS VERY BUSY MAIN STREETS, INFANT IN CAR SEAT CARS 1 CAR WAS CLOSE TO HITTING VEHICLE. VERY UNSAFE. UNABLE TO PUT CAR IN GEAR, HAD TO HAVE POLICE BEHIND CAR AS HAZARDS WOULD NOT WORK. POWER TO VEHICLE NOT ON.

FRONT PASSENGER ACTIVE RESTRAINT HEADREST DEPLOYED WHILE DRIVING WITHOUT COLLISION OR OTHER KNOWN EVENT ON CITY STREET AT POSTED SPEED. MY TEENAGE SON SITTING IN SEAT WHILE RESTRAINED WAS STRUCK IN BACK OF THE HEAD WHEN HEADREST DEPLOYED FORWARD, BUT HE WAS NOT INJURED BY THIS EVENT. THE HEADREST CANNOT BE REPAIRED OR RESET, AND FIAT CHRYSLER AMERICA (DODGE) HAS DISCONTINUED THIS PART AND NO LONGER KEEPS IT IN STOCK FOR REPLACEMENT NOR DO THEY OFFER AN ALTERNATIVE PART TO MAKE THE SEAT/HEADREST SAFE AND SERVICEABLE.

SAFETY RECALL R09 / NHTSA 15V-115 FUEL PUMP RELAY - 2012-2013 DODGE DURANGO COMPLETED ON MY 2013 DURANGO SHORTLY AFTER NOTIFIED BY CHRYSLER. AT OR AROUND JUNE 2018 THE VEHICLE STARTED EXPERIENCING SAME SYMPTOMS AS DESCRIBED IN SAFETY RECALL R09 EVEN AFTER EXTERNAL FUEL PUMP RELAY WAS INSTALLED. AT FIRST, SYMPTOMS WERE INTERMITTENT AND SPORADIC, HAPPENING EVERY FEW WEEKS. AS TIME PROGRESSED STARTER WOULD CRANK UNTIL IT TIMED OUT WITHOUT VEHICLE STARTING. SOMETIMES VEHICLE WOULD START BUT ACT AS IF IT WAS RUNNING OUT OF GAS SPITTING AND SPUTTERING AND WOULD HAVE TO TURN VEHICLE OFF TO END SPUTTERING. NOW THE VEHICLE CONTINUES TO HAVE THE ABOVE SYMPTOMS HOWEVER THEY ARE MORE OFTEN (ONCE OR TWICE A WEEK, AND OFTEN DAILY) AND HAVE LEFT ME STRANDED SEVERAL TIMES . HAVE TAKEN VEHICLE TO DEALERSHIP FOR DIAGNOSIS BUT NO CODES AND WAS TOLD "WITHOUT A TROUBLE CODE WE CAN'T DIAGNOSE THE VEHICLE BRING IT BACK WHEN IT HAPPENS AGAIN." THE NO START EXTENDED CRANKING UNTIL STARTER TIMES OUT AND THE SPUTTERING ALL OCCUR STATIONARY DURING START UP.

TL* THE CONTACT OWNS A 2013 DODGE DURANGO. WHILE DRIVING AT A SLOW SPEED, THE CONTACT HEARD AN ABNORMAL POPPING SOUND COMING FROM THE ENGINE AND SMOKE BILLOWED FROM UNDER THE HOOD. THE CONTACT OPENED THE HOOD AND NOTICED SMOKE COMING FROM THE ALTERNATOR. THE VEHICLE WAS TOWED TO LARRY H. MILLER DODGE RAM TUCSON (LOCATED AT 4220 E 22ND ST, TUCSON, AZ 85711, (520) 395-9311) TO BE REPAIRED. THE VEHICLE WAS NOT INCLUDED IN NHTSA CAMPAIGN NUMBER: 17V435000 (ELECTRICAL SYSTEM). THE VEHICLE WAS CURRENTLY BEING REPAIRED. THE MANUFACTURER WAS CONTACTED. THE APPROXIMATE FAILURE MILEAGE WAS 108,000. *DT*JB

ENGINE SHUTDOWN TWICE TODAY DURING LOW SPEED DRIVING 30MPH. NEEDED TO SHIFT TO NEUTRAL AND MOVE KEY TO OFF AND RESTART. DURING SHUTDOWN DASH LIGHTS WENT DARK - NO RPM, SPEED OR WARNING LIGHTS WERE TURNED ON. HAS HAPPENED MULTIPLE TIMES SINCE 2017 INCLUDING WHEN ACCELERATING ON AN HIGHWAY RAMP, CURRENTLY SHUTTING DOWN DAILY TYPICALLY WHEN ENGINE IS COOL. HUMES DODGE IN WATERFORD PA COULD NOT REPLICATE ISSUE WHEN VEHICLE WAS CHECKED 10/2018. DEALER STATED BATTERY WAS LOW CAPACITY, BATTERY REPLACED AND ISSUE REPEATED. NO FAULT CODES SHOWN IN COMPUTER SCAN.

VEHICLE TURNS OFF WHEN DRIVING. VEHICLES LOSSES COMPLETE ELECTRICITY/POWER WHILE DRIVING.

2013 DODGE DURANGO R/T WITH OVER 100K MILES SEPTEMBER 21, 2018 VEHICLE WAS TAKEN TO A MECHANIC TO FIND THE SOURCE OF THE CHECK ENGINE LIGHT AND TICKING IN THE ENGINE. THE TICKING WAS PRESENT WHEN THE VEHICLE WAS IDLING OR DRIVING. THE CHECK ENGINE LIGHT CAME ON WHEN DRIVING DOWN THE INTERSTATE. TWO MECHANICS, A NEW ENGINE, AND $8,649 LATER THE FOLLOWING ISSUES WERE FOUND WITH THE ORIGINAL STOCK ENGINE: "FOUND LIFTER ROLLER LOCKED UP AND DAMAGE LOBE ON CAMSHAFT' AND 'METAL IN THE OIL PAN'. AFTER MUCH RESEARCH IT HAS BEEN FOUND THAT LOCKED UP LIFTERS ARE TAKING CHUNKS OUT OF THE CAMSHAFT, AND THE PIECES OF METAL THAT ARE KNOCKED OFF ARE GOING INTO THE ENGINE. THIS IS A VERY SERIOUS PROBLEM THAT COULD RESULT IN COMPLETE ENGINE FAILURE. DODGE NEEDS TO BE HELD ACCOUNTABLE FOR THE DEFECTIVE PARTS.

I HAVE THE 5.7 LITER ENGINE. I WAS ADVISED THAT THE FUEL PUMP RELAY AND THE WIRING HARNESS WERE THE SUBJECT OF A RECALL BECAUSE IT COULD CAUSE THE PUMP TO SHUT DOWN AND THE ENGINE WOULD STOP RUNNING. ON 11/17/2016 I TOOK MY CAR TO CHRYSLER DODGE JEEP RAM IN SEATTLE FOR AN OIL CHANGE, AND THEY REPLACED THE FUEL PUMP RELAY AND INTEGRATED WIRING HARNESS. I HAD NOT PREVIOUSLY HAD A PROBLEM WITH THE ENGINE SHUTTING DOWN. THE FUEL PUMP RELAY THEY INSTALLED IN MY CAR WAS DEFECTIVE, AND FAILED COMPLETELY ABOUT 22 MONTHS AFTER IT WAS INSTALLED. MY CAR WAS PARKED AND SEVERAL TIMES MY ATTEMPTS TO START THE CAR WERE FRUSTRATED. THE ENGINE WOULD START, BUT RAN VERY ROUGHLY FOR A SECOND OR TWO BEFORE STOPPING. RAIRDONS CHRYSLER JEEP IN KIRKLAND CHARGED ME $294.28 TO DIAGNOSE THE PROBLEM, AND ADVISED THAT IT WAS A DEFECT IN THE FUEL PUMP RELAY. ON SEPTEMBER 25, 2018, RAIRDONS CHRYSLER JEEP IN KIRKLAND INSTALLED A REPLACEMENT AND CHARGED ME $282.96, CLAIMING THAT THEIR INFORMATION WAS THAT THE REPLACEMENT PART WAS INSTALLED MORE THAN TWO YEARS PREVIOUSLY, AND I HAD TO PAY FOR THE PART AND INSTALLATION BECAUSE IT WAS ONLY WARRANTED FOR 2 YEARS. RAIRDON'S IS INCORRECT, THE REPLACEMENT WAS INSTALLED LESS THAN 2 YEARS BEFORE FAILING. THIS SEEMS UNFAIR AND IMPROPER. THE REPLACEMENT SHOULD BE SUBJECT TO THE SAME CONDITIONS AND TERMS AND SAFETY STANDARDS AS THE CAR AND PARTS ARE. I THINK THE DIAGNOSIS AND REPLACING THE PART SHOULD NOT BE CHARGEABLE TO ME BECAUSE THE PART IS SUBJECT TO A SAFETY RECALL

OUR DURANGO WAS PURCHASED BRAND NEW IN 2013. BY THE FIRST 10,000 MILES I COULD TELL THAT THE TRANSMISSION WAS SLIPPING. IT WOULD SOUND OUT OF GEAR A LOT OF TIMES, AND WOULD LACK POWER WHEN ACCELERATING AS IF I WEREN'T GIVING IT GAS. I REPORTED THIS TO THE DEALERSHIP, WHO REPEATEDLY DISMISSED IT AS BEING NOTHING. FINALLY AT APPROX. 30,000 MILES+, MY CHECK ENGINE LIGHT CAME ON. THE DEALERSHIP DISMISSED IT AS BEING A SENSOR PROBLEM. BUT THE CHECK ENGINE LIGHT CAME BACK ON WITHIN A WEEK. THE DEALERSHIP ATTRIBUTED THIS TO THE WEATHER! FINALLY AT APPROX. 45,000 MILES, THE DEALERSHIP SAID MY TORQUE CONVERTER WAS BAD AND I NEEDED A NEW TRANSMISSION. HOWEVER, INSTEAD OF PUTTING IN A NEW TRANSMISSION, THEY REBUILT OURS. SOME 40,000 MILES LATER, WE NOTICED THE SAME SYMPTOMS AGAIN. HOWEVER, NO CHECK ENGINE LIGHT CAME ON. AND ONCE AGAIN, WE WERE TOLD IT WAS NOTHING. AS THE PROBLEM PERSIST, WE DECIDED TO TAKE THE VEHICLE IN FOR A TRANSMISSION SERVICING. HOWEVER, THE DEALERSHIP COULD NOT DO IT. WE WERE TOLD THAT OUR TORQUE CONVERTER WAS BAD AGAIN, AND WE NEEDED A NEW TRANSMISSION. BUT THIS TIME WE WOULD HAVE TO PAY FOR IT, AS THE WARRANTY HAD EXPIRED AT 100,000 MILES. NEVER MIND THE FACT THAT THEY HAD TO REPLACE/REBUILT IT AT 45,000 MILES. GO FIGURE? FAST FORWARD TO THE PRESENT.....OUR TRANSMISSION HAS GONE OUT AGAIN. THIS WILL BE THE THIRD REPLACEMENT, AND FOURTH TRANSMISSION FOR OUR VEHICLE. SOMETHING IS DEFINITELY WRONG. WE'VE ALSO NOTICED THAT THE TRUCK WILL STALL AT TIMES WHILE IN MOTION. IT WILL SIMPLY TURN OFF! THIS WAS TERRIFYING, AND BY THE GRACE OF GOD, DIDN'T CAUSE AN ACCIDENT.

MY CAR STARTED TO STALL. I HAD THE BATTERY REPLACED BUT IT STILL STALLED, ENDED UP HAVING IT TOWED TO A DICK POE DODGE DEALERSHIP THE NEXT DAY, 10/6/18...HAD TO RENT A CAR 10/8/18 BECAUSE THEY STILL COULDN'T FIND IT AND APPARENTLY IT WAS THE FUEL PUMP RELAY. THIS PART WAS A RECALL IN 2015 BUT THEY SAID SINCE IT'S BEEN PAST 2 YEARS SINCE IT WAS REPLACED I HAD TO PAY THIS TIME. MY COMPLAINT IS WHY IS IT MY RESPONSIBILITY TO PAY A RECALL REPLACEMENT IF IT IS STILL BREAKS EVEN THOUGH I JUST BOUGHT THE CAR LAST YEAR. HIGHLIGHT, MY ENGINE LIGHT CAME BACK ON SO NOW I HAVE TO TAKE IT BACK FIRST THING IN THE MORNING.

TL* THE CONTACT OWNS A 2013 DODGE DURANGO. WHILE OPERATING THE VEHICLE, A CLUNKING NOISE WAS HEARD COMING FROM THE TRANSMISSION. WHILE DRIVING APPROXIMATELY 60 MPH, THE CHECK ENGINE AND TRACTION CONTROL INDICATORS ILLUMINATED. THE VEHICLE SUDDENLY LOST POWER AND WOULD NOT ACCELERATE PROPERLY. AFTER STOPPING AND RESTARTING THE ENGINE, THE VEHICLE OPERATED NORMALLY. THE VEHICLE WAS TAKEN TO THE LOCAL DEALER (LOCKMANDY DODGE, 920 N NAPPANEE ST, ELKHART, IN) WHERE THE TRANSMISSION SENSOR WAS REPLACED AND THE TRANSMISSION FLUID WAS FLUSHED, BUT THE FAILURES CONTINUED INTERMITTENTLY. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 100,000. THE VIN WAS INVALID.

TL* THE CONTACT OWNS A 2013 DODGE DURANGO. AFTER REPLACING THE HEADLAMP BULBS SEVERAL TIMES, THE CONTACT WAS INFORMED THAT THE WIRING HARNESS TO THE HEADLAMP WAS MELTED AND NEEDED TO BE REPLACED. THE CONTACT ALSO STATED THAT THE TURN SIGNAL SWITCH MELTED AND NEEDED TO BE REPLACED. THE VEHICLE WAS TAKEN TO GEORGIA CHRYSLER DODGE JEEP (LOCATED AT 12114 US-301, STATESBORO, GA 30458, (912) 871-7250) TO BE DIAGNOSED. THE CONTACT WAS INFORMED THAT THERE WAS NO WIRING FAILURE AND NO FAILURE WITH THE VEHICLE. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 167,000.

WE PURCHASED OUR 2013 DODGE DURANGO NEW IN 2013. THERE ARE SEVERAL RECALLS ON THE VEHICLE SINCE IT WAS PURCHASED. IN 2015, WE RECEIVED A RECALL ON VEHICLE MAY INSTALL AND CAUSE AN ACCIDENT. THE PART ADDRESS WAS THE TIPM. AFTER THE SO CALLED FIX, OUR VEHICLE NEVER RAN PROPERLY. THE CAR WILL RUN ROUGH, OR SLUGGISH. CHECK ENGINE LIGHT COMES AND WHEN I TOOK IT TO THE LOCAL SHOP THEY SAID IT WAS OXYGEN SENSORS. WE REPLACE TWO BUT IT NEVER TOTALLY FIX THE CAR. IT WILL NOT START AT TIMES. FINALLY IT STARTED STALLING. I CONTACTED THE DEALER THE TIPM ISSUES AND I WAS TOLD IT WAS FIXED AND THAT THE VEHICLE IS NO LONGER UNDER WARRANTY. I DID AN EXTENSIVE RESEARCH AND ALL OF THE COMPLAINTS ON THIS VEHICLE POINTED TO THE TIPM WHICH IT MAKES SENSE. I AM IN THE PROCESS OF PURCHASING A REPLACEMENT PART BUT IN THE MEANTIME I FLED A COMPLAINT TO ADDRESS THE UNWILLING SUPPORT FROM MY DODGE DEALER. I FEEL THAT DOGE FAILED TO PROPERLY ADDRESS THIS ISSUE.

I WAS NEVER SENT A RECALL NOTICE FOR MY VEHICLE TO START, MY WIFE WAS DRIVING THE VEHICLE WHEN IT LOST ALL POWER AND THE ALTERNATOR CAUGHT FIRE. MY VEHICLE IS CURRENTLY AT PELLIGRENO JEEP IN WOODBURY HEIGHTS, NJ. I HAVE BEEN IN CONSTANT BACK AND FORTH WITH FCA THE AGENCY THAT IS HANDLING THE RECALL THEY ARE REFUSING TO GIVE ME A LOANER AND ARE PUSHING BACK ON COVERING SOME OF THE REPAIRS. THIS HAPPENED OVER 5 WEEKS AGO AND IT IS EFFECTING OUR HOME AND PROFESSIONAL LIVES.I HAVE BEEN ROUTINELY LIED TOO AND HUNG UP ON, WE ARE ASKING FOR ASSISTANCE, MY CONTACT NUMBER IS (XXXXX). THE VEHICLE WAS IN MOTION TRAVELING ON STATE ROAD. PARTS OF THIS DOCUMENT HAVE BEEN REDACTED TO PROTECT PERSONALLY IDENTIFIABLE INFORMATION PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6).

I BOUGHT MY VEHICLE BRAND NEW. ON SEVERAL OCCASIONS IT REFUSED TO CRANK. I COMPLETED THE RECALL ON THE FUEL PUMP & ALTERNATOR. HOWEVER, THIS WEEKEND IT BEGAN HAVING THE SAME PROBLEM. THEN SUNDAY IT COMPLETED STOP. I WAS TOLD MY TOW COMPANY, THIS AN ONGOING PROBLEM WITH DODGE. WHY HAVE THEM BEEN MADE TO FIX THIS ISSUE.

WHILE DRIVING ON THE FREEWAY WITH MY SON, THE ELECTRICAL SYSTEM SHUT DOWN CAUSING THE VEHICLE TO LOSE ALL POWER. WITHOUT TOUCHING THE KEYS OR ANYTHING, THE VEHICLE SEEMED TO "REBOOT" AND STARTED OPERATING NORMAL AGAIN AS I PULLED OVER. THIS SEEMS TO BE THE EXACT PROBLEM OUTLINED BY THE MULTIPLE RECALLS ISSUED BY FCA ON THE ALTERNATOR (RECALL 17V435000 AND RECALL 14V634000) HOWEVER, THEY REFUSE TO SERVICE MY ALTERNATOR OR EVEN CHECK THE PART NUMBER OF THE ALTERNATOR TO CONFIRM IF IT IS AN AFFECTED PART!!! I DO NOT HAVE ANOTHER CAR AND LIVE IN CONSTANT FEAR THAT THIS ISSUE IS PUTTING MYSELF AND MY CHILDREN IN DANGER EVERY DAY!!!

STOPPED AT A LIGHT AND VEHICLE STARTED TO SMOKE. NO OTHER INDICATORS THAT ANYTHING WAS WRONG. OPENED HOOD AND THE ALTERNATOR WAS SMOKING. CLOSED THE HOOD PUSHED OUT OF THE WAY OF TRAFFIC AND WALKED AWAY. CAR CAUGHT FIRE AND BURNED. TOTAL LOSS. THERE IS A RECALL ON THE ALTERNATOR FOR MY VEHICLE AND DODGE IS CLAIMING NO FAULT. RECALL # P60 / NHTSA 14V-634

WHILE DRIVING, THE IGNITION SWITCH MAY FAIL AND THINK THAT THE KEY HAS BEEN REMOVED. THIS RESULTS IN A TOTAL LOSS OF POWER AND THE ENGINE CUTTING OFF. THE RESULT IS VERY LIMITED STEERING AND BRAKING CAPABILITY. THIS HAPPENED MORE THAN 6 TIMES AND INCLUDED 4 VISITS TO THE DEALER BEFORE THEY COULD IDENTIFY WHY IT WAS SHUTTING OFF RANDOMLY. THIS IS A SAFETY ISSUE AND SHOULD BE RECALLED.

I WAS DRIVING MY 2013 DODGE DURANGO CITADEL. WHILE DRIVING APPROXIMATELY 45 MPH THE PASSENGER SIDE HEADREST BECAME DISLODGED AND SPRUNG OPEN OUT OF NO WHERE. THANKFULLY, NO ONE WAS IN THE SEAT AS THEY COULD HAVE BEEN SEVERELY INJURED. AFTER CONTACTING THE DEALERSHIP IT APPEARS THE PLASTIC RETAINING PIN RECEIVER HAD BROKE. SMALL PIECES OF PLASTIC WERE INSIDE THE HEADREST AND IT IS UNABLE TO BE RESET. THE DEALERSHIP DOES NOT COVER THIS UNDER ANY WARRANTY AND IT WOULD BE ALMOST $800 TO REPAIR. I BELIEVE THIS HEADREST IS ALSO CONNECTED TO MY AIRBAG DEPLOYMENT SYSTEM. IT IS UNKNOWN IF ANY FURTHER ISSUES COULD HAPPEN FROM THIS.

WHILE DRIVING IT WILL RANDOMLY SHUT OFF. DURING INITIAL STARTUP IT SOUNDS AS THOUGH IT'S OUT OF GAS AND WILL NOT START; SOMETIMES TAKING UP TO 9 OR 10 ATTEMPTS FOR IT TO CRANK

TL* THE CONTACT OWNS A 2013 DODGE DURANGO. WHILE DRIVING VARIOUS SPEEDS, THE VEHICLE STALLED. THE CONTACT MENTIONED THAT IT TOOK SEVERAL ATTEMPTS TO RESTART THE VEHICLE. THE VEHICLE WAS TAKEN TO AN UNKNOWN LOCAL DEALER WHERE IT WAS SERVICED UNDER NHTSA CAMPAIGN NUMBER: 15V115000 (ELECTRICAL SYSTEM); HOWEVER, THE REMEDY FAILED TO REPAIR THE VEHICLE. THE CONTACT MENTIONED THAT THE VEHICLE STILL STALLED AFTER THE RECALL REPAIR. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 106,000.

VEHICLE WAS PARKED. MALE DRIVER EXITED VEHICLE AND LEANED BACK INTO DRIVER'S SEAT TO RETRIEVE BELONGINGS FROM BEHIND PASSENGERS SEAT. UPON DOING SO HE PLACED HIS HAND ON THE HEADREST OF THE DRIVER'S SEAT. IT WAS AT THIS TIME THAT THE ACTIVE HEAD RESTRAINT SYSTEM ACTIVATED ON THE DRIVER SEAT. UPON EXAMINATION BY MECHANIC IT WAS DETERMINED THAT PLASTIC HINGES HAD BROKEN IN THE HEADREST. VEHICLE PURCHASED NEW 8/2013, 150K MILES. REPLACEMENT HEADREST: $650 PLUS LABOR.

MY VEHICLE SHUT OFF FOR THE FIRST TIME AS I WAS DRIVING AT ABOUT 25 MPH WITH MY STEERING WHEEL AND BREAK PEDAL LOCKING. I WAS ABLE TO PUT THE VEHICLE ON P AND THEN START IT WITH NO PROBLEM. NO ENGINE LIGHT APPEARED AT ANY MOMENT. THE SAME THING HAPPENED A SECOND TIME AS I WAS GOING APPROXIMATELY 35 MPH WITH MY STEERING WHEEL AND BREAK PEDAL LOCKING. SAME THING - I WAS ABLE TO START THE VEHICLE WITH NO PROBLEM, NO ENGINE LIGHT TURNING ON. MY VEHICLE SHUT OFF AGAIN FOR THE THIRD TIME AS I WAS MAKING A LEFT AT AN INTERSECTION WITH MY STEERING WHEEL AND BREAK PEDAL LOCKING. I PUT THE VEHICLE IN P AND STARTED IT WITH NO PROBLEM, AND NO ENGINE LIGHT TURNING ON.

AS ME AND MY MOTHER WAS SITTING IN BURGER KING DRIVE THRU THE PASSENGER FRONT SEAT HEADREST SUDDENLY DISENGAGED AND HIT MY MOTHER IN BACK OF THE HEAD.

TO WHOM THIS MAY CONCERN: THE AXLE SHAFT NUT IS NOTORIOUS FOR RUSTING BADLY ON THESE VEHICLES. WATER GETS TRAPPED BEHIND THE CENTER CAP ON THE WHEEL AND MOISTURE CAUSES THE SHAFT ENDS AND NUTS TO CORRODE AT AN ACCELERATED RATE. MINE ARE ALMOST COMPLETELY UNRECOGNIZABLE AS NUTS AT THIS POINT, AND SHOULD I HAVE TO REMOVE THE NUTS TO SERVICE ANYTHING (EMERGENCY BRAKE COMPONENTS FOR EXAMPLE) I WILL END UP HAVING TO YANK OUT AND COMPLETELY REPLACE MY CV SHAFTS. THIS IS A WELL DOCUMENTED DESIGN FLAW THAT MAY ALSO BE THE RESULT OF INFERIOR METALS USED TO MANUFACTURE THE AXLE SHAFTS (FCA WILL NEVER ADMIT THAT). IF MY AXLES WERE TO FAIL AT A HIGH SPEED OF RATE, DUE TO INFERIOR METALS USED BY THE FCA, I WOULD THINK THAT WOULD BE A DESIGN ISSUE THAT SHOULD BE COVERED BY THE MANUFACTURER. GOOGLE "DURANGO AXLE SHAFT NUT RUST" OR "WK2 AXLE SHAFT NUT RUST" AND SEE FOR YOURSELF. THE PHOTOS ARE HORRIFYING. I FIND THIS TO BE VERY DISTURBING, AND LIFE THREATENING. THIS PROBLEM WAS FIXED STARTING WITH 2014 VEHICLES, AND MINE IS A 2013. I WOULD LIKE TO HAVE THIS PROBLEM RESOLVED, AS IT WOULD BE MUCH EASIER FOR YOU ALL TO FIX THIS RATHER THAN FIX A LAWSUIT IF I HAVE A VEHICLE FAILURE. REGARDS, [XXX] INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6). *TR

THE TIPM HAS CAUSED MY VEHICLE TO STALL. MY WINDOW WIPERS COME ON AUTOMATICALLY AND THE FUEL GAUGE HAS GONE DOWN TO NO FUEL EVEN WHEN THERE IS FUEL IN THERE. ALL THE DASH LIGHTS COME ON IN THE VEHICLE WHILE IN MOTION. HORN IS HONKING AS WELL AS ALARM ALL WHILE DRIVING. HAZARDS LIGHTS AS WELL.

FOR MONTHS NOW, I HAVE HAD TO COMPLAIN TO MY DODGE DEALER WHERE I PURCHASED MY 2013 DODGE DURANGO AND GET IT SERVICED ABOUT HOW IT SUDDENLY STALLS WHILE DRIVING. I HAVE ASSOCIATED IT WITH HITTING A BUMP SUCH AS A POTHOLE OR GOING OVER RAILROAD TRACKS AND IT WILL DIE OUT AND I HAVE TO PUT IT IN PARK. IT WILL THEN START RIGHT BACK UP. IT HAS HAPPENED ON CITY STREETS AS WELL AS HIGHWAYS. NO CODES ARE SHOWING UP AND BATTERY AND ALTERNATOR CHECK OUT FINE. CABLES ALL HAVE A GOOD CONNECTION AND FUSES ARE SAID TO BE GOOD. I GET TOLD "HAVE TO WAIT UNTIL IT GETS WORSE" OR "YOU'LL HAVE TO LEAVE IT WITH US SO WE CAN DRIVE IT AND WAIT FOR IT TO DO IT" BUT THIS IS MY ONLY VEHICLE AND IT MAY DO IT NUMEROUS TIMES ONE DAY AND WILL NEVER DO IT AGAIN OVER THE NEXT MONTH. IT'S RANDOM. I HAVE NOTICED THERE WAS AN ALTERNATOR RECALL ON 2011-14 YR MAKES OF THE DURANGOS BUT MY VIN SHOWS MINE IS CLEAR AND THE FUEL PUMP RELAY RECALL HAS BEEN FIXED. SOMETHING IS DEFINITELY NOT RIGHT.

I HAD AN ELECTRICAL FIRE IN THE HEADLINER BEHIND THE PASSENGER SUN VISOR TODAY 7/18/18. MY VEHICLE WAS REPAIRED PRIOR IN 2014 RELATED TO THE RECALL CONCERNING THIS WIRING. SHORTLY AFTER STARTING THE VEHICLE AND DRIVING, SMOKE STARTED ROLLING OUT FROM BEHIND THE HEADLINER. I PULLED INTO AN AUTO SHOP AND THEY LOCATED THE SOURCE OF THE FIRE.

TL* THE CONTACT OWNS A 2013 DODGE DURANGO. WHILE DRIVING APPROXIMATELY 50 MPH, THE ANTI-WHIPLASH CUSHION DETACHED FROM THE HEADREST ON THE FRONT PASSENGER SEAT. THE VEHICLE WAS NOT TAKEN TO THE DEALER OR AN INDEPENDENT MECHANIC FOR DIAGNOSTIC TESTING. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE VEHICLE WAS NOT REPAIRED. THE APPROXIMATE FAILURE MILEAGE WAS 69,000.

FUEL PUMP KEPTS MALFUNCTION

TL* THE CONTACT OWNS A 2013 DODGE DURANGO. WHILE DRIVING 80 MPH, THE VEHICLE STALLED. THE CONTACT WAS ABLE TO COAST THE VEHICLE TO THE EMERGENCY SHOULDER LANE. THE CONTACT WAS ABLE TO RESTART THE VEHICLE WITH NO FURTHER FAILURES. THE CONTACT RESEARCHED THE FAILURE AND CALLED AN INDEPENDENT MECHANIC WHO DETERMINED THAT THE FAILURE WAS DUE TO THE FUEL CONTROL RELAY. THE DEALER (BRUBAKER CHRYSLER JEEP, 1020 LITITZ AVE, LANCASTER, PA 17602, (717) 299-6541) STATED THAT THE VEHICLE WAS NOT INCLUDED IN A RECALL AND RECOMMENDED A TEMPORARY REPAIR. THE MANUFACTURER WAS CONTACTED AND ADVISED THE CONTACT TO CALL NHTSA. THE FAILURE MILEAGE WAS 74,000.

I'VE HAD A FEW RECALLS ON THE TRUCK. SEVERAL LISTED WIRING. THEY'VE ALL BEEN 'CORRECTED' OR CHECKED BY A DEALER. MY TRUCK CAUGHT FIRE AND BURNED ALL THE ELECTRICAL UNDER THE HOOD TODAY. LESS THAN A MONTH SINCE THE 'ELECTRICAL' RECALL WAS SUPPOSEDLY REPAIRED. IT WAS STOPPED BUT RUNNING AT A GAS STATION AFTER A SHORT 3 MINUTE DRIVE. *TT

VEHICLE KEPT SHUTTING OFF, TOOK IT TO DEALER THEY SAID IT WAS THE TIPM AND IT WOULD BE A $1401 CHARGE TO TAKE CARE OF IT. I GOOGLED 2013 DODGE DURANGO AND THERE'S BEEN RECALLS WITH IT AND LAWSUITS BUT THEY WILL NOT ACKNOWLEDGE IT. SO I HAVE TO PAY $1400 FOR A DEFECTIVE PART THAT IS KNOWN FOR THIS VEHICLE SO MY FAMILY CAN BE IN A SAFE VEHICLE.

THE PASSENGER SIDE SEAT ACTIVE HEAD REST DEPLOYED ON IT'S OWN WHILE DRIVING DOWN THE HIGHWAY. I TOOK A LOOK INSIDE TO RESET IT AND NOTICED THE PLASTIC HOUSING THAT HOLDS THE LOCKING ROD IN PLACE HAD BROKE AND THE LOCKING MECHANISM HADN'T OPENED, THUS ALLOWING THE HEADREST TO BE UNABLE TO BE RESET SINCE THE LOCKING ROD JUST GETS PULLED BACK OUT DO TO THE TENSION ON THE SPRINGS.

MY SUV STALLS AT LEAST ONCE A WEEK, THOUGH IT NEVER COMPLETELY SHUTS OFF OR STOPS. IT USUALLY OCCURS WHEN I AM COMING TO A STOP OR ACCELERATING FROM A STOP. IT HAS BEEN HAPPENING FOR THE LAST YEAR

WHILE THE CAR IS IN MOTION ON A CITY STREET IT WILL ENGAGE INTO LOW MODE ALL BY ITSELF, CAUSING THE CAR TO JERK AND DRIVE VERY SLOWLY. THE TRACTION LIGHT ALSO COMES ON. I AM UNABLE DISENGAGE THE LOW MODE. I HAVE TRIED PUTTING THE VEHICLE IN NEUTRAL TO DISENGAGE HOWEVER MOST OF THE TIME IT DOESN'T WORK. THE CAR WILL AT SOME POINT USUALLY AFTER ABOUT 10-20 MINS OF TRYING TO PUT THE CAR IN NEUTRAL AND SWITCHING THE AUTO AWD/LOW KNOB BACK AND FORTH RESUME REGULAR DRIVING MODE AT SOME POINT. THIS HAS BEEN HAPPENING EVERY SINCE I BOUGHT THE CAR 2 YEARS (7/2016) AGO SPORADICALLY. THE DEALERS HAVE BEEN UNABLE TO FIX IT BECAUSE IT DOESN'T THROW ANY KIND OF ERROR CODE AND THEY ARE SAYING THEY HAVE TO SEE THE CAR ACTUALLY DO IT. THIS IS A SAFETY HAZARD BECAUSE WHILE DRIVING THE CAR ENGAGES IN A LOW MODE BY ITSELF CAUSING THE CAR TO JERK AND DRIVE SLOWER ALL OF A SUDDEN AND COULD POTENTIALLY CAUSE AN ACCIDENT. THE PART OF THE SYSTEM CAUSING THE ISSUE IS UNKNOWN.

AS I WAS DRIVING I HEARD A POP AND DIDN'T KNOW WHAT IS WAS. AFTER LOOKING I SAW THAT IT WAS MY DRIVER SEAT HEADREST. IT HAD POPPED OPEN AND I THOUGHT I COULD JUST CLOSE IT BUT I COULDN'T. ABOUT A WEEK LATER THE PASSENGER SIDE DID THE SAME THING WITH NO ONE BEING IN THE SEAT. I THOUGHT THAT MAYBE THIS WAS A FLUKE HAPPENING, BUT I HAVE READ THAT THERE ARE QUITE A FEW CUSTOMERS OUT THERE THAT HAVE THE SAME PROBLEM. I WOULD LIKE TO KNOW MY OPTIONS.

IN DECEMBER 2017 SAID VEHICLE WAS TOWED TO THE SHOP FOR A NO START CONDITION. AFTER BRINGING IT IN WE DETERMINED A SEVERE SHORT IN THE ELECTRICAL SYSTEM, TRACED TO ALTERNATOR. WE ALSO FOUND MELTED BATTERY. FOUND THIS VEHICLE FELL UNDER THE T36 RECALL FROM FCA. WE GOT APPROVAL AT THAT TIME TO REPAIR THE VEHICLE AND RECEIVED A CASE NUMBER FOR REIMBURSEMENT. WE HAD TO CALL BACK MULTIPLE TIMES TO CONTINUE AUTHORIZATION, AND WAS TOLD AS LONG AS THE PROBLEMS WERE RELATED TO THE ALTERNATOR THEN THEY WOULD BE REIMBURSED FROM 30-60 DAYS FROM THE TIME OF SUBMISSION. AFTER SUBMITTING NEEDED PAPER WORK AND DOCUMENTATION WE WAITED. THE CUSTOMER STOPPED IN IN MAY AND ASKED US TO CHECK ON IT SINCE HE HAD NOT HEARD ANYTHING YET. CALLED FCA AND FOUND OUT THAT NOTHING HAD BEEN DONE WITH THE CLAIM BECAUSE OF AN INTERNAL ERROR THAT SENT THE PAPER WORK TO THE WRONG DEPARTMENT. AFTER CALLING AGAIN ON 6/13/18 WE FOUND OUT THAT AGAIN, IT HAD NOT BEEN FILED OR SENT TO THE RIGHT PEOPLE. TODAY (6/13/18) I SENT THE INFORMATION AGAIN AND WAS PROMISED IT WOULD BE TAKEN CARE OF. IT HAS NOW BEEN 6 MONTHS FROM THE DATE OF THE REPAIR AND NO EFFORT HAS BEEN MADE TO REIMBURSE THE CUSTOMER FOR ANYTHING. FCA SAID IT WOULD BE HANDLED IN 30-60 DAYS. I FEEL THAT THIS IS UNREASONABLE. THIS CUSTOMER HAS BEEN VERY UNDERSTANDING BUT IS RUNNING OUT OF PATIENCE. WE NOW HAVE 3 DIFFERENT CASE NUMBERS AND I HAVE DOCUMENTATION OF TALKING TO 4 DIFFERENT PEOPLE TO RESOLVE THE MATTER. THE CASE NUMBERS THAT HAVE BEEN ASSIGNED ARE AS FOLLOWS: 1) [XXX], # [XXX], 2) CONTACT: [XXX], # [XXX], 3)[XXX], #[XXX]. I FEEL THAT AS IT IS A RECALL AND CHRYSLER DID NOT HAVE A SOLUTION FOR THE PROBLEM AT THE TIME, AND AUTHORIZED US TO REPAIR, THEY HAVE HANDLED THE SITUATION VERY POORLY. PLEASE LOOK INTO THE MATTER OR AT LEAST PLEASE LET ME KNOW WHO I CAN CONTACT TO MAKE A PROPER COMPLAINT. THANK YOU, [XXX] INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6). *TR

WHILE DRIVING ON NO MORE THAN 65 MPH THE ENGINE HAS SHUT DOWN FOR NO REASON, AND WITH NO WARNING. THIS HAS HAPPENED 4 TIMES, AND ALL 4 TIMES THE POWER STEERING AND BRAKES DON'T WORK. ONCE THE CAR HAS STOPPED AND GEAR PLACED INTO PARK I HAVE BEEN ABLE TO TURN THE IGNITION AND THE CAR RESTARTS. ALL FOUR TIMES THE ENGINE IS THE ONLY THING THAT TURNS OFF, THE RADIO CONTINUES TO PLAY.

IN THE AWD VERSION OF THE DURANGO THE SUV WILL SHIFT INTO AWD LOW WHILE THE CAR IS IN MOTION WITHOUT THE CONTROL KNOB BEING TURNED. THE CAR WILL FLASH THE LOW LIGHT AND THEN SHIFT INTO AWD LOW. THE CAR WILL NOT COME OUT OF AWD LOW AT ALL. THIS ISSUE RANDOMLY OCCURS. WE HAVE TAKEN THE CAR TO THE DEALERSHIP THREE TIMES TO HAVE THEM LOOK AT THIS ISSUE. THEY HAVE REPLACED THE TRANSFER CASE AND THE SENSOR AND THE ISSUE STILL IS OCCURRING WITH THE CAR. THE ISSUE WILL OCCUR WITH THE CAR IN MOTION OR IN PARK AND IS AT RANDOM TIMES. THE CAR WILL NOT COME OUT OF AWD LOW WHEN FOLLOWING THE MANUFACTURE DIRECTIONS, IT WILL COME OUT OF LOW AT RANDOM TIMES OR NOT AT ALL.

WE HAVE OWNED OUR 2013 DODGE DURANGO SINCE IT HAD 30 MILES ON IT. IT HAS 60,000+ MILES ON IT AND FOR THE LAST YEAR IT HAS FAILED TO START ON MULTIPLE OCCASIONS. WE TOOK IT TO THE CERRITOS DODGE DEALERSHIP AND THEY SAID IT COULD BE 2 THINGS. ONE IS $900+ AND THE OTHER IS $1200+ TO FIX IT. WHY SHOULD WE PAY FOR SOMETHING THAT COMES FAULTY FROM THE MANUFACTURER? THIS IS NOT OIL OR A FILTER THAT NEEDS CHANGING EVERY FEW MONTHS. AN ELECTRICAL COMPONENT SHOULD NOT BE GOING OUT AT SUCH AN EARLY RATE PLUS BE SO EXPENSIVE. MY BRPTHER BOUGHT THE SAME TRUCK A FEW MONTHS BEFORE US AND IT HAS HAD THE SAME ISSUES AND THEN SOME. THEIR TRUCK ACTUALLY STALLED ON THEM WHILE ON THE STREET. THE TRUCK WOULD NOT START FOR OVER AN HOUR. THEY HAD TO GET IT TOWED HOME. THE NEXT DAY WHEN THEY WOKE UP IT STARTED LIKE NOTHING EVER HAPPENED. WHEN THEY TOOK IT TO THE DEALERSHIP THAT SAME DAY THEY TESTED EVERYTHING AND SAID NOTHING WAS WRONG WITH IT. NOW WHAT THE HELL IS WRONG WITH THE VEHICLE? WHY SHOULD WE HAVE TO PAY THOUSANDS OF DOLLARS FOR FAULTY MANUFACTURER PARTS? CHRYSLER/DODGE NEEDS TO FIX THIS ISSUE ONCE AND FOR ALL. LETS NOT WAIT FOR SOMEONE TO DIE FROM THESE FAULTY PARTS.

WHILE DRIVING ON THE HIGHWAY I FELT MY HEAD JERK FORWARD AND HEARD A POP FROM MY HEADREST. AT THE TIME I WAS DRIVING STRAIGHT GOING ABOUT 68 MPH. WHEN I FELT THE IMPACT BEHIND MY HEAD MY INSTINCT WAS TO HIT MY BRAKE THINKING SOMEONE HAD HIT ME FROM BEHIND, BUT ONCE I LOOKED AROUND THERE WAS NO ONE CLOSE BEHIND OR TO THE SIDES OF ME. I PULLED OFF THE HIGHWAY AND LOOKED AT THE HEADREST AND NOTICED IT HAD POPPED OPEN. THIS ONLY OCCURRED ON THE DRIVER SEAT HEADREST. AGAIN, I WAS NOT INVOLVED IN ANY COLLISION AT OR AROUND THE TIME OF THE INCIDENT. I HAVE BEEN IN COLLISIONS YEARS PRIOR TO THIS, BUT NONE FROM BEHIND.

I'VE BEEN HAVING ISSUES WITH MY VEHICLE STALLING AT RANDOM TIMES WHERE I'M STUCK STRANDED FOR ABOUT 2 TO 5 MINUTES BEFORE THE VEHICLE WILL START AGAIN WITHIN THE LAST YEAR. I'VE HAD MULTIPLE CASES OPEN WITH CHRYSLER AND THE LOCAL DEALERSHIP IN HAMPON VIRGINIA. MY CURRENT CASE NUMBER WITH CHRYSLER IS 34055781. I'M NOW GETTING THE RUN AROUND AND CHRYSLER SEEMS UNWILLING TO HELP ME. THIS VEHICLE IS UNSAFE AND UNRELIABLE AND I FEAR MY FAMILY OR MYSELF WILL END UP IN AN ACCIDENT DUE TO THE LACK OF STEERING WHEN IT SHUTS OFF WITHOUT WARNING. I'VE LOOK ON THE INTERNET AND IT'S LITTERED WITH THIS VERY ISSUE THAT CHRYSLER WILL NOT ACKNOWLEDGE AS A ISSUE. I DON'T KNOW WHERE ELSE TO TURN AND I HOPE THAT SOMEONE CAN PROVIDE ME SOME GUIDANCE AND LET ME KNOW WHAT OPTIONS IF ANY I HAVE TO EITHER GET OUT OF THIS VEHICLE THROUGH CHRYSLER OR MAKE THEM FIX THE ISSUE PERMANENTLY. IT STALLS AT RANDOM, SITTING AT A RED LIGHT, DRIVING DOWN THE HIGHWAY AT ANY GIVEN SPEED. CHRYSLER CLAIMS THAT THEY'VE REPLACED ALTERNATORS, FUEL PUMP RELAY AND TIPM, BUT IT'S STILL DOING IT AND IT STARTED OUT OF NOWHERE. I'VE REPORTED THIS ISSUE ABOUT 6 TIMES TO POMOCO CHRYSLER DODGE JEEP RAM OF HAMPTON AND 4 TIMES NOW TO CHRYSLER.

THIS IS A PROBLEM IS ALOT OF DODGE VEHICLES WITH THE PENTASTAR ENGINES. THE VALVETRAIN IS A FLAWED DESIGN AND IS COSTING PEOPLE LOTS AND LOTS OF MONEY. MY PROBLEM IS THE ROLLER ROCKER ARM IS WORN AND TICKING. NOT A BIG DEAL RIGHT? HOW ABOUT $1900+ PARTS AND LABOR? WE, LIKE MOST AMERICANS, LIVE PAYCHECK TO PAYCHECK AND RELY ON OUR VEHICLES TO GET US TO AND FROM WORK. NOW, WHY DOES A VEHICLE, WITH JUST AT 100000 MILES, NEED NEW CAMSHAFTS, ROCKER ARMS, AND LIFTERS? WELL I'LL TELL YOU WHY. BECAUSE DODGE IS REFUSING TO RECALL ALL THESE UNITS DUE TO EXPENSE. WHAT ABOUT MY EXPENSE? WHY WOULD THEY BE ALLOWED TO NOT RECALL THIS DEFICIENT DESIGN? JUST WONDERING.

THE VEHICLE WILL START BUT WONT GO INTO GEAR. I HAVE TO TURN IT OFF AND ON FOR IT TO FINALLY GO INTO GEAR. WORKED FINE THE NEXT DAY. THIS HAS HAPPENED TWICE WITHIN A FEW WEEKS. OTHER THAN THAT SEEMS TO RUN FINE.

JUST BOUGHT VEHICLE NOT TOO LONG AGO HAVE HAD 3 ISSUES WITH THE CAR NOT STARTING. I PUSH THE PUSH BUTTON AND YOU HEAR IT TRYING TO TURN OVER BUT IT WON'T. ONE TIME IT STALLED IN MIDDLE OF ROAD WHEN DRIVING GOT IT TOWED TO DEALER SHIP THEY REPLACED A FUSE STARTED WORKING AGAIN. NOW IT'S HAPPENED TWICE IN LAST WEEK WHERE IT WON'T START I SEE SEVERAL OTHER COMPLAINTS FROM OTHER OWNERS WITH SAME ISSUE SOMETHING WITH THE TPIM. I CHECKED TO SEE IF THERE WAS A RECALL FOR THIS ON MY VEHICLE AND NONE CAME UP. I FEEL VERY UNSAFE NOW IN MY VEHICLE ESPECIALLY WHEN I HAVE MY CHILDREN IN IT .

I DROPPED THE KEYS BETWEEN THE CAR SEAT AND THE CONSOLE. I MOVED THE SEAT TO THE FARTHEST POSITION THAT I WOULD GO BACK. I TURNED TO SIT ON THE OUTSIDE OF THE DOOR FRAME IN ORDER TO PUT MY LEFT HAND IN TO REACH THE KEYS. THERE WAS NOTHING MOVING BEFORE I MOVED MY HAND. AS SOON AS I TOUCHED THE KEYS THE SEAT CAME DOWN ON TO MY LEFT RING FINGER. I T JUST MOVED IN A DOWNWARD POSITION. I CALLED 911 BECAUSE I WAS UNABLE TO FREE MY HAND. THE WINSLOW POLICE DEPARTMENT RESPONDED AND ASSISTED WITH FREEING MY HAND. THE CAR WAS PARKED IN THE DRIVEWAY AND NOT MOVING AT THE TIME. I WENT TO THE PATIENT FIRST CARE CENTER AND THEY DID X-RAYS ON MY HAND.

VEHICLE SHUTS OFF WITHOUT WARNING WHILE DRIVING, TOTAL LOSS OF POWER, STEERING, BRAKES AND THROTTLE. ALMOST KILLED MY FAMILY.

BATTERY LIGHT COME ON, SHORTLY AFTER DASH BOARD LIGHTS FLICKERED, WINDSHIELD WIPERS TURNOFF ON BY THEMSELVES, HAZARDS ALSO TURNED ON, THEN RADIO AND A/C TURNOFF, POWER STEERING WAS LOST AND THE WHOLE CAR DIED. ONCE CAR DIED, I COULD NOT START IT, TRIED TO JUMP IT AND IT WAS DEAD, WOULD NOT TURNOVER. LATER I WAS INFORMED THE ALTERNATOR IS UNDER RECALL. WHEN REPAIRED BY DODGE, I WAS TOLD I NEEDED A NEW BATTERY AND STARTER. I BELIEVE THE ROOT CAUSE AND ALL REPAIRS SHOULD HAVE BEEN MADE BY DODGE AS THEY WERE ALL CONNECTED WITH SAME EVENT.

VEHICLE WAS BACKED INTO A PARKING SPOT AT A RESTAURANT WITH NO POSSIBILITY OF A REAR END COLLISION WHEN THE ACTIVE HEAD RESTRAINT ON THE DRIVERS SIDE DEPLOYED. FORTUNATELY WE WERE PARKED, OTHERWISE IT COULD HAVE VERY EASILY CAUSED AN ACCIDENT. I HAVE NOTICED A NUMBER OF COMPLAINTS ABOUT THE ISSUE FROM OTHERS AS WELL. THE PLASTIC THAT HOLDS THE RETENTION ROD BROKE CAUSING THE RELEASE, SO THE WHOLE UNIT HAS TO BE REPLACED AT MY COST. YOU CAN SEE THE BROKEN PLASTIC IN THE PROVIDED PICTURE. THIS COULD BE A SERIOUS SAFETY ISSUE IF IT DEPLOYED WHILE SOMEONE WAS DRIVING DOWN THE HIGHWAY. I HAVE BEEN IN CONTACT WITH THE LOCAL DEALERSHIP WHERE IT WAS PURCHASED 3 DAYS PRIOR TO THE INCIDENT.

TL* THE CONTACT OWNS A 2013 DODGE DURANGO. WHILE THE VEHICLE WAS UNDERGOING A ROUTINE OIL CHANGE, AN INDEPENDENT TECHNICIAN INFORMED THE CONTACT THAT THERE WAS A LEAK IN THE STEERING GEAR. IN ADDITION, IT WAS SUGGESTED THAT THE STEERING GEAR BE REPLACED. THE DEALER WAS NOT MADE AWARE OF THE FAILURE. THE MANUFACTURER INFORMED THE CONTACT TO CALL NHTSA TO ENFORCE THE RECALL. THE VIN WAS INCLUDED IN NHTSA CAMPAIGN NUMBER: 17V572000 (SERVICE BRAKES, SERVICE BRAKES, HYDRAULIC) BUT THE PARTS WERE NOT AVAILABLE. THE MANUFACTURER WAS CONTACTED AND INFORMED OF THE FAILURE. THE FAILURE MILEAGE WAS 56,115. PART DISTRIBUTION DISCONNECT

TL* THE CONTACT OWNS A 2013 DODGE DURANGO. ON SEVERAL OCCASIONS, WHILE ATTEMPTING TO START THE VEHICLE, IT FAILED TO CRANK. ALSO, THE BATTERY WARNING INDICATOR ILLUMINATED AND SMOKE APPEARED UNDER THE HOOD. THE VEHICLE WAS DIAGNOSED BY AN INDEPENDENT MECHANIC WHO DIAGNOSED THAT THE ALTERNATOR NEEDED TO BE REPLACED. THE CONTACT CALLED AUTONATION CHRYSLER DODGE JEEP RAM AND FIAT NORTH COLUMBUS (3000 N LAKE PKWY #100, COLUMBUS, GA 31909, (706) 522-2116) AND WAS INFORMED THAT THERE WOULD BE A FEE. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 100,000.

WHILE DRIVING IN A PARKING LOT AT APROX 15 MPH DRIVERS SIDE HEAD REST EXPLODED SLAMMING INTO THE BACK OF MY HEAD CAUSING SOME PAIN . THIS STARTLED ME AND IF IN A DIFFERENT SCENERIO COULD HAVE CAUSED AN ACCIDENT. WHEN DEALER CONTACTED THEY STATED CLIPS COULD OF BROKEN, AND NOT COVERED BY THE WARRANTY.

TL* THE CONTACT OWNS A 2013 DODGE DURANGO. THE CONTACT STATED THAT THE KEY WOULD TURN OVER IN THE IGNITION, BUT THE VEHICLE FAILED TO START. THE VEHICLE WAS TAKEN TO A LOCAL DEALER (GALEANA AUTOMOTIVE GROUP, 28400 VAN DYKE AVE, WARREN, MI 48093) WHERE IT WAS DIAGNOSED THAT THE FUEL PUMP NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED. THE FAILURE MILEAGE WAS APPROXIMATELY 42,000.

TL* THE CONTACT OWNS A 2013 DODGE DURANGO. THE CONTACT STATED THAT THE VEHICLE STALLED ABRUPTLY. THERE WERE NO WARNING INDICATORS ILLUMINATED BEFORE OR AFTER THE FAILURE. THE VEHICLE WAS TAKEN TO DAVE DENNIS CHRYSLER JEEP DODGE RAM (4232 COLONEL GLENN HWY IN DAYTON, OH) FOR DIAGNOSTIC TESTING, BUT THE RESULTS WERE UNDETERMINED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE CONTACT BELIEVED THAT THE FAILURE WAS RELATED TO NHTSA CAMPAIGN NUMBER: 17V435000 (ELECTRICAL SYSTEM). THE APPROXIMATE FAILURE MILEAGE WAS 50,000.

TL* THE CONTACT OWNS A 2013 DODGE DURANGO. WHILE DRIVING 45 MPH, THE ACCELERATOR PEDAL WAS APPLIED BUT FAILED TO RESPOND. THE VEHICLE STALLED AND THE ABS WARNING INDICATOR AND TRACTION CONTROL INDICATOR ILLUMINATED. ADDITIONALLY, THE POWER STEERING BECAME INOPERABLE. THE VEHICLE WAS TOWED TO ROCKWALL CHRYSLER JEEP DODGE (970 I-30 E, ROCKWALL, TX 75087) WHERE IT WAS DIAGNOSED THAT THE ALTERNATOR NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOTIFIED AND INFORMED THE CONTACT TO PAY FOR THE REPAIRS. THE CONTACT WAS INFORMED THAT HE WOULD BE REIMBURSED WHEN THE PARTS BECOME AVAILABLE. THE FAILURE MILEAGE WAS APPROXIMATELY 95,000.

TAKATA RECALL. RECALL FOR THE ALTERNATOR. I WAS DRIVING ON A VERY BUSY HIGH WAY 77SOUTH SPEED LIMIT 65 MPH WITH MY FAMILY N THE VEHICLE WHEN MY VEHICLE SUDDENLY STARTED SLOWING DOWN AND I WAS UNABLE TO STEER . MY CAR HAD COMPLETELY SHUT OFF NOTHING ELECTRICAL WORKED. IT PUT MY FAMILY AND I IN A VERY DANGEROUS SITUATION WITH OUT ANY WARNING. AND NOW I HAD TO BUY A BRAND NEW BATTERY

VEHICLE STATIONARY, INTERMITTENTLY NOT STARTING WHEN PUSH BUTTON HAS BEEN PRESSED, WE CAN HEAR STARTER ATTEMPTING TO ENGAGE BUT WILL NOT START. SOMETIMES THE STARTER CONTINUOUSLY RUNS FOR ABOUT 10 SECONDS ATTEMPTING TO START THE CAR AND THE ONLY WAY TO STOP THE STARTER, IS YOU HAVE TO LEAVE THE VEHICLE AND LOCK THE CAR W/KEY FOB. HAS DONE THIS INTERMITTENTLY SINCE JULY OF 2017. THE VEHICLE HAS HAD THE FUEL PUMP RELAY REPLACED DUE RECALL ON 09/2015. THE INTERMITTENT NON STARTING ISSUE HAS OCCURRED A TOTAL OF 12+ TIMES. ON TWO OF THE OCCURANCES THE PROBLEMS HAVE BEEN VIDEO TAPED. HAD THE VEHICLE TO THE DEALERSHIP TWO DIFFERENT TIMES AND BOTH TIMES THEY STATE THAT THEY COULD NOT GET THE VEHICLE TO DUPLICATE THE PROBLEM NOR WERE THERE ANY CODES IN THE SYSTEM, THEREFORE, THEY COULD NOT RESOLVE THE MATTER. WHEN WE TRIED TO SHOW THEM THE VIDEOS THEY ADVISED THAT THEY HAD NO INTEREST IN VIEWING THEM. THEY ALSO ADVISED SEVERAL TIMES THAT WITHOUT A DUPLICATION OF THE ISSUE, THAT THEY COULD DO NOTHING TO RESOLVE THE ISSUE. DEALERSHIP CONTINUES TO MAINTAIN THAT WE ARE THE ONLY ONES THAT THEY KNOW OF THAT IS HAVING THIS PARTICULAR ISSUE.

ICY CONDITIONS, AROUND DUSK. BREAKING MECHANISM FAILED TO WORK. GOT INTO A CAR ACCIDENT BECAUSE OF IT. THIS IS THE SECOND TIME THAT THE BOOSTER RECALL HAS HAPPENED. HAD TO GO OUT OF POCKET TO FIX VEHICLE AND HAVE NOT RECEIVED COMPENSATION FOR THE DAMAGES.

WITHIN ABOUT THE LAST 6 WEEKS MY SUV HAS BEEN STALLING WHILE DRIVING IN HEAVY TRAFFIC AREAS WHICH IS HIGHLY DANGEROUS & I LOSE ALL CONTROL OF MY VEHICLE I HAVE CONTACTED THE DODGE DEALERSHIP WHERE I PURCHASED THIS VEHICLE FROM & THEY ARE DOING THE BARE MINIMUM TO CORRECT THIS ISSUE!!!! KNOWING MY VEHICLE HAS ACTIVE RECALLS!!!

ON 12/24/2017 I STARTED MY DURANGO TO LET IT WARM UP BEFORE LEAVING MY HOUSE, REMOTE START WAS USED. IT WAS MAKING A FUNNY NOISE SO I TURNED IT OFF AND THEN TURNED IT BACK ON. AT THIS TIME I SAW SMOKE WAS COMING FROM THE ENGINE. UPON INSPECTION I NOTICED SMOKE FROM THE ALTERNATOR AND HAD TO PUT WATER ON IT. I TOOK MY DURANGO ON 12/26/2017 TO DWAYNE LANE'S CHRYSLER AND JEEP AT 10515 EVERGREEN WAY, EVERETT, WA 98204. THEY SAID THIS IS RELATED TO RECALL T36 AND THERE WAS NO KNOWN FIX. I UNDERSTAND IF THE ALTERNATOR WAS STILL FINE THEY COULD DO NOTHING. HOWEVER SINCE IT WAS CLEARLY FAULTY AFTER RUNNING THEIR TESTS THEY SAID I WOULD HAVE TO PAY OUT OF POCKET NEARLY $1200 DOLLARS AND THEN GET REIMBURSED AFTER 90 DAYS. I CALLED DODGE CUSTOMER SERVICE AND WORKED WITH SOMEONE TO GET APPROVAL FOR THE DEALERSHIP TO GET PAID. I WAS TOLD BY THE DEALERSHIP THEY WERE UNABLE TO GET THIS APPROVED DUE TO MULTIPLE REASONS (MANAGERS ON VACATION/SYSTEM NOT SETUP TO DO SO). AT THIS POINT I WAS LOOKING AT EITHER NOT HAVING A VEHICLE OR MAKING THE $1200 PAYMENT. I CHECKED AT ANOTHER DEALERSHIP AND THEY SAID THEY HAVE DEALT WITH THIS EXACT ISSUE, AND COULD GET IT COVERED. MY CALLS TO DODGE MUST HAVE WORKED BECAUSE THE FIRST DEALERSHIP GOT APPROVAL TO REPLACE WITH ANOTHER ALTERNATOR THAT MIND YOU MIGHT HAVE THE SAME ISSUES. I PICKED UP MY DURANGO 12/27 AND AFTER DRIVING FOR 15 MINUTES THE BATTERY LIGHT CAME ON. I DROVE IT TO THE NEW DEALERSHIP TO HAVE THEM LOOK AT IT AND THEY SAID YES SOME BATTERIES HAVE DIED DUE TO THE BAD ALTERNATORS. THEY SAID DODGE IS NOT COVERING THIS SO $200 DOLLARS OUT OF POCKET. AFTER DRIVING MY DURANGO IT NOW HAS THE BATTERY LIGHT ON AGAIN. NOW THEY ARE SAYING IT IS THE PCM MODULE THAT HAS GONE OUT AND THIS MAY NOT BE COVERED AS WELL. CURRENTLY IT IS 12/29 AND I STILL DO NOT HAVE MY DURANGO.

TL* THE CONTACT OWNS A 2013 DODGE DURANGO. THE CONTACT STATED THAT THE VEHICLE FAILED STATE INSPECTION BECAUSE THE AIR BAG COIL WAS DEFECTIVE. THE VEHICLE WAS TAKEN TO WHITE MOTORS INC. (175 OLD FARM RD, ROANOKE RAPIDS, NC 27870) WHERE IT WAS DIAGNOSED THAT THE AIR BAG COIL WAS FAULTY. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 100,435.

VEHICLE FAILS TO START WHEN STATIONARY. DOES NOT START ON MULTIPLE CRANKS FROM PUSH BUTTON OR REMOTE START NO MATTER WHAT LEVEL THE GAS IS AT. COMPLETELY INTERMITTENT BUT OCCURS WEEKLY. HTTPS://WWW.CARS.COM/ARTICLES/RECALL-ALERT-2012-2013-DODGE-DURANGO-1420676848895/

MY WIFE WAS DRIVING OUR DURANGO WHEN IT SUDDENLY LOST ALL POWER. SHE HAD TO MUSCLE IT TO THE SIDE OF THE ROAD, WHERE SHE ATTEMPTED NUMEROUS TIMES TO RESTART IT. PRIOR TO THAT, OFTEN TIMES YOU WOULD TURN THE KEY AND THE DASH LIGHTS WOULD COME ON AND THE CAR WOULD DO NOTHING...NOT EVEN TURN OVER. AFTER A FEW ATTEMPS, IT WOULD START. AFTER THE STALL, WE BROUGHT IT INTO OUR LOCAL DODGE DEALER (DUTCHESS DODGE) WHERE THE SERVICE DEPARTMENT KEPT IT FOR A FEW DAYS, SAID THEY COULD NOT RECREATE OUR CONCERNS, CLEANED NUMEROUS ELECTRICAL CONNECTIONS, CHARGED US $500 AND RECOMMENDED WE CHANGE A "WIN" MODULE AT ABOUT $800 PLUS LABOR BUT COULD NOT GUARNATEE THIS WOULD FIX THE ISSUE. THE SERVICE PERSON EVEN ADMITTED IT COULD BE THE TIPM BUT THAT THEY COULDN'T BE SURE AND THE FIX OF THE WIN MODULE WAS THE FIRST RECOMMEDATION. HE ALSO ADDED THAT SOME COMPONENTS IN THE TIPM WERE LOOSE AND THAT THEY CHECKED AND CLEANED THEM ALSO AND THAT FOR ALL THEY KNOW IT COULD HAVE FIXED THE ISSUE. I INFORMED THEM THAT I COULD NOT AFFORD TO CONTINUE TO THROW MONEY INTO "TRIAL AND ERROR" FIXES AND TO JUST BUTTON IT UP AND GIVE IT BACK TO US. A WEEK LATER, IT HAPPENED TO MY WIFE AGAIN, ONLY THIS TIME, AS SHE WAS PULLING OFF TO THE SIDE OF THE ROAD, IT RE-STARTED ON IT'S OWN. WE CALLED THE SERVICE DEPARTMENT BACK AND THEIR REPLY WAS THAT THEY RECOMMENDED CHANGING THE WIN MODULE. THIS VEHILCLE HAS 62000 MILES AND HAS BEEN REGULARLY SERVICED BY ME AND CARED FOR LIKE A BABY. THIS IS NOT AN ISSUE OF USE OR ABUSE, IT IS FAULTY PARTS AND WE SHOULD NOT BE RESPONSIBLE. I FEEL LIKE I SHOULD JUST TRADE THIS IN AND AFTER OF LIFETIME OF BEING A LOYAL MOPAR CUSTOMER, GO IN A DIFFERENT DIRECTION.

MY WIFE AND I WERE DRIVING DOWN THE ROAD WHEN THE PASSENGER SIDE ACTIVE HEADREST DEPLOYED. WHEN IT DEPLOYED IT HIT HER IN THE BACK OF THE HEAD AND GAVE HER WHIPLASH. I RESEARCHED IT ONLINE AND IT APPEARS THAT THIS IS A COMMON PROBLEM WITH DODGE VEHICLES. I ATTEMPTED TO RESET THE SPRING LOADED ACTIVE HEADREST TO DISCOVER THAT THE REASON IT HAD DEPLOYED IS BECAUSE THE PLASTIC RETAINING PIN RECEIVER WAS BROKEN. I HAVE ATTEMPTED TO CONTACT DODGE (CASE#32447405) WITH NO RESOLVE. I FEEL LIKE THE HEADREST SHOULD CERTAINLY BE RECALLED. IF AN OLDER PERSON HAD BEEN HIT IN THE HEAD OR IF IT WERE ON THE DRIVERS SIDE OF THE VEHICLE IT MAY HAVE CAUSED SERIOUS INJURY, A CRASH, OR DEATH. I CAN EMAIL PHOTOS UPON YOUR REQUEST. YOUR PURSUIT OF THIS MATTER WOULD BE GREATLY APPRECIATED.

TL* THE CONTACT OWNS A 2013 DODGE DURANGO. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBERS: 17V435000 (ELECTRICAL SYSTEM) AND 17V572000 (SERVICE BRAKES, SERVICE BRAKES, HYDRAULIC). THE PARTS TO DO THE REPAIR WERE UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. PAULDING CHRYSLER DODGE JEEP RAM (1246 OLD GRIFFIN RD, DALLAS, GEORGIA 30157) WAS CONTACTED AND CONFIRMED THAT THE PARTS WERE NOT AVAILABLE FOR THE RECALL REMEDY. THE MANUFACTURER WAS NOT MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.

WHILE PARKED IN OUR DRIVEWAY WITH THE VEHICLE OFF, MY WIFE OPENED THE REAR LIFTGATE USING THE EXTERIOR LATCH HANDLE. THE LIFTGATE RAISED TO THE OPEN POSITION AUTOMATICALLY, BUT THEN SLAMMED SHUT WITHOUT WARNING. WHEN THE PNEUMATIC STRUT THAT HOLDS THE LIFTGATE OPEN FAILED, THE ENTIRE WEIGHT OF THE LIFTGATE LANDED ON MY WIFE'S HEAD, WHO WAS REACHING INTO THE TRUNK TO REMOVE ITS CONTENTS.

MY CAR DID JUST WHAT THE RECALL STATED. STOPPED AND WOULD NOT RESTART. TOWED TO DEALER . THEY FIXED THE PROBLEM BUT CHARGED ME. THEY ADMITTED RECALL BUT STILL CHARGED. CALL ED DODGE BUT NO ACTION. WHY DO I HAVE TO PAY FOR A DEFECTIVE PART AND A RECALL PLUS TOWING. RECALL NUMBER T36/NHTSA 17V-435 DEALER MASSEY YARDLEY FORT LAUDERDALE I WAS ON A MAJOR HIGHWAY AND RUNNING

WHILE DRIVING AT HIGH WAY SPEED OF 50MPH THE VECHILE WILL STALL TO 30 THEN 10MPH WHEN AT THE LIGHT THIS VECHILE TRANSMISSION LOOK LIKE IT STRUGGLING TO SHIFT TO 2 YEAR AND STALLS I CALLED THE DEALERSHIP AND THE SAID THEY HAVE THE RECALLS THIS VECHILE ONLY HAS 65000M MILES ON IT AND I BROUGHT FROM THE CHRYSLER DEALERSHIP LAST YEAR CERTIFIED B PREPARED.

I RECEIVED A RECALL NOTICE IN JUNE 2017 REGARDING AN ALTERNATOR ISSUE ON MY 2013 DODGE DURANGO. IT IS NOW NOVEMBER 2017 AND THERE IS STILL NO REMEDY. MY BATTERY LIGHT CAME ON THIS MORNING AFTER DRIVING FOR LESS THAN FIVE MINUTES IN A 30 MPH ZONE. I HAVE AN INFANT DAUGHTER SO I CANNOT RISK ANY BATTERY ISSUES IN THE DEAD OF WINTER IN UPSTATE NEW YORK. IT HAS BEEN NEARLY SIX MONTHS SINCE THE RECALL WAS ISSUED WITH NO REMEDY AVAILABLE. THE RISKS INCLUDE HEAT/SMOKE OR EVEN FIRE WITHIN THE ALTERNATOR. SIX MONTHS SEEMS LIKE A RIDICULOUS AMOUNT OF TIME FOR A REPAIR OF THIS MAGNITUDE TO BE NOT BE RESOLVED. I WILL HAVE THE ALTERNATOR REPLACED AND SUBMIT FOR A REIMBURSEMENT BUT I SHOULDN'T HAVE TO GO THROUGH THAT PROCESS AND INCUR THOSE KINDS OF EXPENSES SO CLOSE TO THE HOLIDAY SEASON WHEN THEY'VE HAD SIX MONTHS TO REACT TO THE SITUATION.

NHTSA RECALL NUMBER 17V-435 SUMMARY THE ALTERNATOR MAY EXPERIENCE DIODE THERMAL FATIGUE FAILURE DUE TO CYCLICAL LOADS INDUCED BY ELECTRO-HYDRAULIC POWER STEERING. RECALL STATUS RECALL INCOMPLETE. REMEDY NOT YET AVAILABLE REMEDY THE ALTERNATOR PART NUMBER MUST BE INSPECTED ON ALL INVOLVED VEHICLES. VEHICLES FOUND WITH THE SUSPECT ALTERNATOR WILL HAVE IT REPLACED WITH A NEW ALTERNATOR CONTAINING IMPROVED DIODES ON ALL AFFECTED VEHICLES. SAFETY RISK DESCRPITION FAILED DIODES MAY ALSO DEVELOP A RESISTIVE SHORT CIRCUIT THAT CAN RESULT IN HEAT, SMOKE AND/OR FIRE ORIGINATING WITHIN THE ALTERNATOR. MANUFACTURER RECALL NUMBER T36

UPON DRIVING THE VEHICLE OVER A SMALL BRIDGE, INCLUDING ON AND DECLINING OFF, THEN OVER ANOTHER HILL THE VEHICLE STALLED AND LOST POWER. WE WERE ABLE TO COAST THE VEHICLE TO A STOP. I POPPED THE HOOD AND IT HAD AN ELECTRICAL BURNING SMELL BUT COULDN'T LOCATE THE SOURCE. I WAS ABLE TO RESTART THE VEHICLE AND PROCEEDED TO OUR DESTINATION. UPON RETURNING HOME THE VEHICLE SEEMED TO HAVE LESS POWER. AGAIN I CHECKED UNDER THE HOOD AND HAD THE SAME SMELL. I CHECKED ON THIS WEBSITE FOR A RECALL AND IT SAID THERE WERE NONE FOR THIS VIN NUMBER. I CHECKED THE MODEL YEAR AND THERE HAS BEEN SEVERAL WITH STALLING/ELECTRICAL ISSUES. THE RECALL NUMBERS ARE AS FOLLOWS: 17V435000, 15V115000,14V634000. WE HAVE HAD THIS VEHICLE IN BEFORE FOR RECALLS, UNSURE IF THESE WERE PART OF THOSE RECALLS. WE WILL BE CONTACTING THE DEALERSHIP TOMORROW. YOUR FORM WONT LET ME SELECT THE ENGINE AND POWERTRAIN AS PARTS AFFECTED. *TR

TAKATA RECALL FROM TIME TO TIME WHEN STARTING THE 2013 DODGE DARANGO V 8 HEMI IT WOULD JUST CONTINUOUSLY TURN OVER LIKE IT WAS NOT GETTING FUEL IT WOULD NOT HAPPEN ALL THE TIME BUT MAKES IT UNRELIABLE WHEN ITS YOUR WIFE AND KIDS USING THE CAR AND WHAT MAKES IT A SAFETY ISSUE IN MY OPINION IS THAT THE CAR HAS ALSO STALLED FROM TIME TO TIME THE CAR HAS BEEN TO THE DEALER 2 TIMES NOW WE HAVE A EXTENDED WARRANTY BUT THEY SAID THEY CAN NOT REPEAT THE PROBLEM VERY FRUSTRATING

WHEN I USE THE KEY LESS REMOTE TO START THE CAR FROM OUTSIDE MY CAR IT IDEALS FOR ABOUT 30 SECONDS OR LESS THEN TURNS OFF. I TRY IT AGAIN THE HORN BEEPS ONCE THEN DOESN'T START. THE RADIO SETTINGS RESET ON IT'S OWN WHICH HAS HAPPENED SEVERAL TIMES. THE CONSOLE/INSTRUMENT PANEL LIGHTING CHANGES FROM BRIGHT TO DIM WHEN IT'S STILL LIGHT OUTSIDE. ONE OF THE ENGINE FANS TURNS ON/OFF MORE THAN NORMAL AND IT'S LOUDER THEN IT BEEN IN THE PAST. I AM NOTICING A TICKING NOISE WHEN THE ENGINE IS STARTED BUT NO ONE CAN SEEM TO FIND OUT THE ISSUE. LASTLY, WHEN ACCELERATING THE GAS PEDAL THE POWER LAGS MEANING YOU CAN LITERALLY FLOOR THE PEDAL AND IT TAKES SEVERAL MINUTES TO GET UP TO SPEED. ALL OF THESE ISSUES HAVE HAPPENED SEVERAL TIMES AND THE DEALERSHIP TELLS ME THERE'S NOTHING WRONG. SOMETHING IS WRONG BECAUSE THE CHECK ENGINE LIKE ONCE AGAIN CAME ON THIS MORNING.

TL* THE CONTACT OWNS A 2013 DODGE DURANGO. THE CONTACT STATED THAT THE VEHICLE DID NOT START WHEN CRANKED. THE FAILURE OCCURRED AT LEAST FIFTY TIMES. THE VEHICLE ONLY STARTED BY USING THE REMOTE START BUTTON ON THE KEY FOB. THE DEALER AND MANUFACTURER WERE NOT CONTACTED. THE VEHICLE WAS NOT REPAIRED. THE APPROXIMATE FAILURE MILEAGE WAS 24,000.

VEHICLE ALTERNATOR STARTED TO SMOKE AND CATCH ON FIRE, AFTER SHORTING ITSELF OUT. VEHICLE WAS ON THE ROAD THEN PARKED IN DRIVEWAY. I REPORTED IT TO DODGE WHO ADVISED IT WAS ON RECALL (T36). CALLED CHRYSLER CUSTOMER CARE TO REPORT. THEY SET UP A TOW AND ADVISED THAT THEY WOULD REPLACE WITH CURRENT MODEL ALTERNATOR AND IF NEEDED THE PCM AND BATTERY. DEALERSHIP NOW STATING CHRYSLER WILL NOT COVER PCM OR BATTERY. NOW I HAVE A VEHICLE AT THE DEALERSHIP THAT WONT RUN WITH A NEW ALTERNATOR . CHRYSLER CARE MADE NOTES WHEN I FIRST TALKED WITH THEM ON THIS CASE # 32398928 FROM CUSTOMER CARE. NOW THEY WILL NOT ADMIDT THAT THEY AUTHORIZED REPAIR OF ALTORNATOR, PCM , AND BATTERY.

VEHICLE WILL STALL WITHOUT ANY WARNINGS OR CHECK ENGINE LIGHT. I WILL WAIT FOR TWO MINUTES ON THE SIDE OF THE ROAD AND VEHICLE WILL START WITHOUT ANY ISSUES. I HAVE TAKEN THE VEHICLE TO THE DEALERSHIP AND THEY COULD NOT FIND ANY ISSUES WITH IT

2013 DODGE DURANGO PROBLEM. THE ALTERNATOR DIADES ON VEHICLE MAY EXPERIENCE A RADIP FAILURE. *BF THE CONSUMER STATED THE ALTERNATOR FAILED AND NEEDED TO BE REPLACED. THE CONSUMER STATED THE VEHICLE WAS NOT INCLUDED IN THE P60/ 14V-634 RECALL. UPDATED 09/26/2017*JS

TL* THE CONTACT OWNS A 2013 DODGE DURANGO. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBERS: 15V115000 (ELECTRICAL SYSTEM) AND 17V435000 (ELECTRICAL SYSTEM); HOWEVER, THE PARTS TO DO THE REPAIRS WERE UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE DEALER WAS CONTACTED (WALDORF DODGE IN WALDORF, MD, 301-232-0946) WHERE IT WAS CONFIRMED THAT THE PARTS WERE NOT AVAILABLE FOR THE RECALL REMEDY. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE AND WAS NOT ABLE TO CONFIRM WHEN THE PARTS WERE TO BECOME AVAILABLE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE. PARTS DISTRIBUTION DISCONNECT.

THE IGNITION KEY REPEATEDLY LOSES CONTACT WHILE THE ENGINE IS RUNNING. WHEN STARTING THE ENGINE IT WILL DIE REPEATEDLY IF YOU DO NOT LIFT UP ON THE KEY WHILE IT IS IN THE IGNITION. ALSO, THE CAR WILL SHUT OFF AS YOU DRIVE DOWN THE ROAD WITHOUT ANY WARNING. IT LOSES ALL POWER INCLUDING STEERING AND BRAKES. AGAIN, IF YOU PUSH UP ON THE KEY IT WILL RESTART ITSELF AND CONTINUE ON.

P60 RECALL A JOKE WHEN LIVES ARE AT RISK!! MY FAMILY COULD HAVE BEEN KILLED AND WE NEED A CLASS ACTION SUIT TO GET DODGE TO TAKE PEOPLES LIVES SERIOUSLY! MY WIFE WAS DRIVING OUR 2013 DURANGO WITH MY TWO YOUNG GIRLS COMING HOME FROM SCHOOL WHEN THEY ALL NOTICED A BAD BURNING SMELL AND THEN SMOKE STARTED COMING THROUGH THE AIR VENTS AND THE A/C WENT HOT. SHE PULLED OVER AND I CAME TO MEET THEM ON SIDE OF BUSY MILITARY TRAIL WITH THE BURNING TRUCK I WAS TOLD. LIFTED THE HOOD AND I NOTICED THE ALTERNATOR WAS SUPER HOT AND HAD BURNED THE SERPENTINE BELT. WENT TO CHECK BATTERY IN TRUCK ACTUALLY UNDER PASSANGER'S SEAT, THIS WAS EXTREMELY HOT AS WELL. HAD DURANGO TOWED TO HOUSE THE RESEARCH MORE ABOUT PROBLEM AND FOUND THIS RECALL P60!! I FIGURED THE ALTERNATOR WAS FRIED AND BATTERY TOOK A DUMP AS WELL, SO OFF I WENT TO PURCHASED BOTH PARTS FOR ME TO REPLACE AND HOPEFULLY FIX THIS MAJOR LIFE SAFETY ISSUE. I PUT IN THE NEW BATTERY AND THE ALTERNATOR BEGAN TO SMOKE BADLY AND TRUCK WAS ACTUALLY OFF. PULLED BATTERY OUT AND THEN DECIDED TO CHANGE ALTERNATOR FIRST. ALL COMPLETE AND THEN HOOKED UP NEW BATTERY ALL WELL, TRUCK STARTED AND NO SMOKE. BATTERY LIGHT CAME ON NOW AND TRUCK WIPERS STARTED TO GO WITH DASH LIGHT DOING CRAZY THINGS, TRUCK STALLED OUT AND WOULD NOT RESTART. FINALLY HAD IT TOWED TO LOCAL FIRESTONE FOR DIAGNOSTICS AND CURRENTLY STILL WAITING TO FIND OUT WHAT IS WRONG AND HOW MUCH IT WILL BE TO FIX TRUCK BACK TO NORMAL. I AM SCARED FOR MY FAMILY THAT DRIVES IN THIS TRUCK EVERYDAY. I CAN NOT BELIEVE MY VEHICLE AND OTHERS THIS HAS HAPPENED TO IS NOT ON RECALL DUE TO STUPID AMPS!! DODGE AND CHRYSLER SHOULD BE ASHAMED THEY HAVE DONE NOTHING AND SCARED OF THE FIRST PERSON OR FAMILY THEY WILL KILL WITH THESE DURANGOS. I HOPE SOMETHING IS DONE QUICKLY TO RESOLVE ISSUES AND PAY FOR ALL THE FIXES NEEDED BECAUSE OF THEIR FAULTY TRUCKS. MUST RECALL ALL NOW!

TL* THE CONTACT OWNS A 2013 DODGE DURANGO. WHILE DRIVING APPROXIMATELY 30 MPH, ALL THE WARNING INDICATORS SUDDENLY ILLUMINATED AND THE VEHICLE STALLED. SMOKE BEGAN TO FILL UP THE CABIN FROM THE VENTS INSIDE THE VEHICLE. THE CONTACT HAD THE VEHICLE TOWED TO KENDALL DODGE, CHRYSLER, JEEP, RAM IN MIAMI, FL WHERE IT WAS DIAGNOSED THAT THE ALTERNATOR, PCM, AND BATTERY FAILED DUE TO AN INTERNAL SHORT AND NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE AND INFORMED THE CONTACT THAT THE FAILURE WAS RELATED TO NHTSA CAMPAIGN NUMBERS: 14V634000 (ELECTRICAL SYSTEM) AND 17V435000 (ELECTRICAL SYSTEM); HOWEVER, THE VIN WAS EXCLUDED FROM BOTH RECALLS. THE MANUFACTURER OPENED CASE NUMBER: 32173838 AND STATED THEY WOULD BE ABLE TO OFFER LITTLE ASSISTANCE REGARDING THE REPAIR SEPARATE FROM THE RECALLS. THE APPROXIMATE FAILURE MILEAGE WAS 62,000.

TL* THE CONTACT OWNS A 2013 DODGE DURANGO. WHILE DRIVING 55 MPH, THE HEADREST DETACHED FROM THE DRIVER'S SEAT. THE CONTACT STATED THAT THE VEHICLE WAS EQUIPPED WITH REAR COLLISION SENSORS THAT CAUSED THE FAILURE. AUTONATION CHRYSLER DODGE JEEP RAM & FIAT IN PHOENIX, ARIZONA CONFIRMED THAT THE REAR COLLISION SENSORS WERE FAULTY AND NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOT MADE AWARE OF THE ISSUE. THE FAILURE MILEAGE WAS 76,000.

TL* THE CONTACT OWNS A 2013 DODGE DURANGO. WHILE DRIVING 55 MPH, THE SEAT BELT WARNING INDICATOR ILLUMINATED AND THE WINDSHIELD WIPER BLADES STARTED OPERATING WITHOUT WARNING. THE VEHICLE LOST POWER AND STALLED. THE CONTACT WAS UNABLE TO REMOVE THE KEY FROM THE IGNITION. THE VEHICLE WAS TOWED TO THE CONTACT'S HOME. THE CONTACT CALLED SCOTT EVANS CHRYSLER DODGE JEEP RAM AT (770) 834-5050 AND WAS ADVISED TO REPLACE THE BATTERY. THE BATTERY WAS REPLACED AND WHEN THE CONTACT ATTEMPTED TO START THE VEHICLE, SMOKE WAS SEEN COMING FROM THE ALTERNATOR. THE VEHICLE WAS TURNED OFF AND THE BATTERY WAS DISCONNECTED. THE MANUFACTURER WAS CONTACTED AND STATED THAT THEY WOULD SEND OUT AN INVESTIGATOR. THE VEHICLE WAS TOWED BACK TO THE DEALER FOR THE CHRYSLER INVESTIGATOR TO INSPECT THE VEHICLE. THE CONTACT WAS INFORMED BY THE INVESTIGATOR THAT THERE WAS NO SIGN OF A FIRE AND THE CAUSE OF THE FAILURE COULD NOT BE DETERMINED. THE VEHICLE WAS THEN TOWED TO UNIVERSITY CHRYSLER, DODGE, JEEP, RAM OF ROME (2500 NEW CALHOUN HWY NE, ROME, GA 30161 (706) 232-7793) WHERE IT WAS DIAGNOSED WITH A FAULTY ALTERNATOR THAT NEEDED REPLACEMENT. THE ALTERNATOR WAS REPLACED, BUT THE VEHICLE WAS STILL UNABLE TO START. THE VEHICLE WAS THEN DIAGNOSED WITH A BURNT OUT TOTALLY INTEGRATED POWER MODULE DUE TO THE ALTERNATOR AND NEEDED REPLACEMENT. THE VEHICLE WAS STILL AT THE DEALER FOR REPAIRS. THE FAILURE MILEAGE WAS APPROXIMATELY 94,000.

VEHICLE SHUT DOWN IN MIDDLE OF HIGH WITHOUT WARNING,ALL LIGHTS STARTEDFLASHING LIKE SEATBELT UNBUCKLED ,WINDSHIELD WIPERS CAME ON , IT JUST WENT CRAZY. THEN CUT OFF WITH NO POWER TO ANYTHING! I WAS ON HIGHWAY 166 IN CARROLLTON GA. WAS GOING STRAIGHT.

TL* THE CONTACT OWNS A 2013 DODGE DURANGO. WHILE DRIVING 35 MPH, THERE WAS A LOUD NOISE UNDER THE HOOD AND A STRONG BURNING ODOR WAS DETECTED. THE CONTACT NOTICED SMOKE UNDER THE HOOD. THE FIRE DEPARTMENT OPENED THE HOOD AND NOTICED THAT THERE WAS ONLY SMOKE AND NO FIRE. THE VEHICLE WAS TOWED TO THE DEALER (STERLING AUTOMOTIVE LOCATED AT 5504 I-49 NORTH SERVICE RD, OPELOUSAS, LA 70570; 337-942-1241) WHERE IT WAS DIAGNOSED THAT THE ALTERNATOR NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOT CONTACTED. THE APPROXIMATE FAILURE MILEAGE WAS 82,000.

SUV WILL CRANK BUT WON'T START. EITHER THE FUEL PUMP RELAY IN THE TIPM IS GOING BAD OR THE FUEL PUMP IS GOING BAD. IS THEIR A RECALL FOR THE TIPM IF YOU CAN REACH OUT TO ME THAT WOULD BE GREAT. [XXX] INFORMATION Redacted PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6).

MY WIFE ALONG WITH OUR 4 CHILDREN WERE DRIVING DOWN THE EXPRESSWAY WHEN OUR DODGE DURANGO LOST ALL POWER. ALL THE INDICATOR LIGHTS STARTED FLASHING ON THE INSTRUMENT PANEL. IF NOT FOR MY WIFE BEING A SAFE DRIVER GOD KNOWS WHAT COULD'VE BECOME OF MY FAMILY. CAR WON'T TURN ON SAYS THERE IS NO KEY PRESENT. WIPERS COME ON AND OFF, AC BLOWS HOT AIR, DOORS WON'T UNLOCK, RADIO TURNS ON AND OFF. IT'S VERY UPSETTING WHEN YOU THINK YOU'RE BUYING A QUALITY VEHICLE ONLY TO HAVE IT TURN OUT LIKE IT DID. MY WIFE HAS EXPRESSED THAT SHE NO LONGER WANTS TO DRIVE THE VEHICLE AS SHE IS SCARED SOMETHING LIKE THIS MIGHT HAPPEN AGAIN.

CAR HAS STALLED TWICE AND WILL NOT START. FIRST INCIDENT HAPPENED SATURDAY 22 JULY 17 AND THE SECOND INCIDENT WEDNESDAY 2 AUG 17. SEEMS AS IT TRIES TO TURN OVER BUT WILL NOT TURN ON. I WAITED A FEW MINUTES BEFORE TRYING TO TURN ON. WHEN IT FINALLY DID I, I COULD NOT SHIFT GEARS AND THE BRAKE SEEMED TO BE LOCKED. I TRIED TURNING OF VEHICLE, BUT IT WOULD NOT TURN OFF. I FINALLY GOT IT TO TURN OFF AND I WAITED AGAIN A FEW MINUTES BEFORE TURNING BACK ON. MY CHECK ENGINE LIGHT HAS NOT TURNED ON YET AND NO MESSAGES HAVE CAME UP SAYING THERE ARE ANY ISSUES. BOTH TIMES VEHICLE WAS STATIONARY. FIRST TIME IT HAD BEEN OFF FOR AN HOUR, SECOND TIME IT HAD BEEN OFF FOR FOUR HOURS. I BELIEVE THAT THE ALTERNATOR IS THE PROBLEM. THIS VEHICLE HAS HAD RECALLS BEFORE SO I CHECKED TO SEE IF THERE WAS ANOTHER RECALL. THERE IS ONE DATED 10 JULY 17, IN WHICH IT IS DESCRIBING THE SAME PROBLEM.

AS OF 7/28/2017, WHILE DRIVING ON THE HIGHWAY THE ALTERNATOR WENT OUT CAUSING THE COMPUTER SYSTEM TO ALSO GO OUT AND THE CAR STALL HAVING NO POWER . THE VEHICLE HAD TO BE TOW TO THE REPAIR SHOP.

THE ALTERNATOR WENT OUT CAUSING THE COMPUTER SYSTEM TO ALSO GO OUT WHILE DRIVING DOWN A HIGHWAY. THE VEHICLE HAD TO BE TOWED TO A DODGE REPAIR SHOP.

DRIVING 55MPH, BATTERY LIGHT COMES ON, THE ENGINE STARTS WHINING AND I START TO LOSE POWER AS I PULL INTO MY DRIVEWAY. CHECK MANUAL AND IT SAYS THE BATTERY LIGHT IS THE ELECTRICAL CHARGING SYSTEM. I GET OUT OF THE CAR AND SMELL AN ELECTRICAL BURNING SMELL. MANUAL SAYS TAKE TO DEALER FOR SERVICE. SERVICE CONFIRMS THE ELECTICAL BURNING SMELL CAME FROM A BAD ALTERNATOR. CHECK FOR RECALLS AND ONE JUST CAME OUT JULY 11, 2017 RECALL # T36 FOR THIS EXACT PROBLEM I JUST HAD. I SEND RECALL INFO TO DODGE SERVICE AND THEY CLAIM MY VIN DOESN'T FALL UNDER THE RECALL. HOW IN THE WORLD DOES IT NOT FALL UNDER THE RECALL WHEN IT IS DOING EXACTLY WHAT THE RECALL WAS STATING?

WAS DRIVING ON FREEWAY TO SAN ANTONIO TEXAS AND WITH NO WARNING BOTH FRONT FENDER FLARES FELL OFF AND GOT CAUGHT WITH FRONT TIRES AND CAUSE WIFE AND CAR BEHIND US TO ALMOST WRECK.. RESEACHED PROBLEM AND FOUND OUT IT HAPPENNG ALOT. THIS CAN CAUSE A CAR CRASH IF CARS BEHIND YOU ARE HIT WITH FENDER FLARES BY SURPIZE.

WAS DRIVING DOWN THE ROAD AND I HEARD A "THUNK" THE CHECK ENGINE LIGHT CAME ON AND WHEN I PRESSED THE GAS PEDAL THERE WAS NO POWER. I HAD TO PUT IT IN NEUTRAL THEN BACK IN TO DRIVE FOR IT TO WORK AGAIN. THIS HAPPENED SHORTLY AFTER ACCELERATING.

I WAS DRIVING DOWN MY STREET IN MY 2013 DODGE DURANGO. I GOT TO THE INTERSECTION AND LIKE ANY OTHER PERSON I WENT TO STOP. I DEPRESSED MY BARBRAKE PEDAL AND NOTHING HAPPENED. THERE WAS ALSO A LOUD HISSING NOICE. NO LIGHTS SUCH AS ABS WAS ON WHEN I STARTED THE CAR. I THANKFULLY DIDN'T HIT ANYONE AND WAS ABLE TO COAST AND WAIT FOR THE CAR TO STOP. LONG STORY SHORT IT HAD TO DO WITH A SAFTEY RECALL ( THE RECEIPT SAYS RECALL P14) FOR THE BRAKE BOOSTER THAT WAS NOT FIXED AT THE DEALERSHIP CORRECTLY. I WAS VERY DISSAPOINTED IN THE CAR OVERALL, I HAD THREE PROBLEMS IN ABOUT A MONTH WITH MY KIDS IN THE CAR ALL THREE TIMES.

TL* THE CONTACT OWNS A 2013 DODGE DURANGO. WHILE DRIVING APPROXIMATELY 30 MPH, THE VEHICLE STALLED WITHOUT WARNING. THE CONTACT COASTED THE VEHICLE OVER TO THE SIDE OF THE ROAD, WAITED A FEW MINUTES, AND WAS ABLE TO RESUME DRIVING. THE FAILURE RECURRED TWICE. THE VEHICLE WAS TAKEN TO BIG M CHRYSLER DEALER (LOCATED ON 1010 ELIZABETH ST, NICHOLASVILLE, KY 40356) WHERE IT WAS DIAGNOSED, BUT A FAILURE CODE COULD NOT BE FOUND. THE VEHICLE WAS NOT REPAIRED. IN ADDITION, WHEN THE CONTACT ATTEMPTED TO START THE VEHICLE, IT FAILED TO START. THE CONTACT CALLED THE MANUFACTURER AND WAS INFORMED THAT THE FUEL PUMP RELAY WAS REPLACED PER AN UNKNOWN RECALL IN AUGUST OF 2015. THE APPROXIMATE FAILURE MILEAGE WAS 78,000.

I TRAVELED ABOUT 45 MINUTES AWAY FROM MY HOME STOPPED. GOT BACK IN TO TRAVEL BACK HOME AND THE WOULD NOT CRANK. THE STARTER ENGAGED BUT IT DID NOT START. AFTER A FEW MINUTES IT STARTED. AFTER GETTING HOME I WENT TO O'REILLY'S TO GET THE BATTERY CHECK AND SEE IF THERE WAS ANY CODES. EVERY THERE CHECK THE VEHICLE WOULD NOT START. IT WAS THE SAME PROBLEM. I RECEIVED NOT WARNING AT ALL THIS WAS ABOUT TO HAPPEN.

JUNE 4 2017WHILE DRIVING MY 2013 DODGE DURANGO 55200 MILES WE EXPERIENCED 100%ELECTRICAL FAILURE THAT CAUSED THE VEHICLE TO SHUT DOWN WHILE OPERATING ON A CITY STREET.. ENGINE FAILURE, LOSS OF BRAKES, COOLING SYSTEM AND RADIO SHIRT OFF AND WIPERS CAME ON AS VEHICLE DIED. SMOKE ENTERED THE CABIN AND WE WERE UNABLE TO OPERATE WINDOWS AND DOOR LOCKS. OUR TODDLERS WERE IN THE 2ND AND 3RD ROW SEATING. WE HAD TO CLIMB OVER THE FRONT SEATS TO GET THE KIDS OUT SAFELY. THE 180 AMP ALTERNATOR FAILED EXACTLY AS THE 160 AMPS SAFETY RECALL HAVE BEEN RECALLED. THE ALTERNATOR MELTED AND MELTED THE CONNECTOR CABLE AND DAMAGED THE BATTERY AND PCM. WE CONTACTED FCA AND THE REFUSED TO APPLY THE 160 AMP SAFETY RECALL TO OUR VEHICLE

ALTERNATOR CAUGHT ON FIRE, IMPACTING MY BATTERY AND AFTER GETTING THIS FIXED I AM STILL HAVING PROBLEMS WITH THE VEHICLE FAILING AFTER I JUST GOT IT OUT OF THE SERVICE CENTER. THE FIRST TIME THE ALTERNATOR CAUGHT ON FIRE IT WAS IN IDLE, STATIONARY. THE SECOND ALTERCATION AFTER PICKING IT UP FROM THE DEALERSHIP IT HAD INTERIOR/EXTERIOR LIGHTS GOING ON AND OFF ALONG WITH MY WINDSHIELD WIPERS OPERATING WHILE OFF. I HAVE HAD A NUMBER OF PROBLEMS SINCE PURCHASING THIS VEHICLE AND BELIEVE I WAS SOLD A LEMON. I WOULD LIKE TO GET THIS ADDRESSED ASAP! THANKS MUCH.

ALL ELECTRIC KEEPS FADING IN AND OUT, DOESN'T MATTER WHAT WHERE OR HOW WE ARE DRIVING IT JUST RANDOMLY FADES IN AND OUT AND HAS COMPLETELY SHUT OFF A FEW TIMES

DRIVING DOWN THE STREET UNDER NORMAL CONDITIONS WHEN BATTERY LIGHT CAME ON AND A STRONG BURNING SMELL APPEARED. PULLED OVER TO FIND HEAVY SMOKE COMING FROM THE ENGINE--APPEARED TO BE THE ALTERNATOR BURNING. TOOK THE CAR IMMEDIATELY TO A LOCAL GARAGE DOWN THE BLOCK FROM INCIDENT. THEY STARTED THE CAR AND VERIFIED THE ALTERNATOR HAD FAILED,WAS SMOKING, AND ABOUT TO CATCH FIRE. ALL GAUGES WERE MISREADING. ALTERNATOR WAS REPLACED BUT THE DASH WARNING LIGHTS AND ELECTRICAL COMPONENTS ARE NO LONGER WORKING. (SPEEDOMETER, GAUGES, WARNING LIGHTS, RADIO...) NOTIFIED DODGE WITH NO RESOLUTION TO THIS POINT.

VEHICLE STALLS AND THEN POWER GOES OFF WHILE BEING DRIVEN ON OCCASION. VEHICLE WILL NOT START ON FIRST TRY. MULTIPLE TRIES ARE NECESSARY BEFORE VEHICLE STARTS. THIS HAS BEEN GOING ON FOR SOME TIME. DATE ON "WHEN DID THIS HAPPEN" IS APPROXIMATE AS IT HAPPENS ON MULTIPLE OCCASIONS.

STARTING AT 9,800 MILES (8.27.2013), THE CHECK ENGINE LIGHT WOULD COME ON AND LATER GO OFF. A CHRYSLER DEALER COULD NOT DETERMINE THE CAUSE. THE OIL AND FILTER HAVE BEEN CHANGED AT JIFFY LUBE AND AT CHRYSLER DEALERSHIPS. THE PROBLEM HAS CONTINUED TO OCCUR AFTER OIL CHANGES AT BOTH LOCATIONS. THE ENGINE IS 3.6L. THE LIGHT COMES ON IN MOTION AND STATIONARY POSITIONS. CURRENT MILEAGE IS 48,000. SOMETIMES WHEN THE LIGHT IS ON, A PROBLEM WITH ACCELERATION OCCURS. OTHERWISE, THE ENGINE RUNS GOOD.

2013 DURANGO AWD CREW- WAS DRIVING THE VEHICLE AROUND 40 MPH. AVOIDANCE MANEUVER REQUIRED HEAVY BREAKING (COULD FEEL ABS WORKING). UPON MOVING THE VEHICLE AGAIN FROM A STANDSTILL, NOTED A STRONG ODOR. THOUGHT IT MIGHT JUST BE THE BRAKES. DROVE LESS THAN A MILE AND PARKED VEHICLE FOR ABOUT 90 MINUTES. STARTED VEHICLE AGAIN AND WITHIN 5 MINUTES (NEVER GETTING THE VEHICLE ABOVE 40MPH) NOTED THE STRONG ODOR AGAIN. SOON AFTER THE BATTERY ICON APPEARED ON THE CONSOLE. DROVE ANOTHER MILE AND STOPPED THE VEHICLE TO INVESTIGATE. OTHER THAN THE ODOR, NOTHING ELSE WAS FOUND. COULD NOT LOCATE SPECIFIC LOCATION OF ODOR. DECIDED TO TAKE VEHICLE TO DEALERSHIP ABOUT 6 MILES AWAY. VEHICLE STARTED W/O THE BATTERY ICON BUT WITHIN A MILE IT REAPPEARED. ODOR PRESENT THE WHOLE TIME BUT NO SMOKE. SUNDAY--DEALERSHIP WAS CLOSED. ON MONDAY, DEALERSHIP CALLED TO SAY OUR ALTERNATOR WAS FRIED AND WE NEEDED A NEW ONE.

DRIVER AND PASSENGER STOPPED AT REST AREA ON INTERSTATE I-75. WHEN RETURNING TO VEHICLE, DRIVER AND PASSENGER CONNECTED SEATBELTS. DRIVER CHECKED SURROUNDINGS FOR CLEARANCE BEFORE PUTTING DURANGO IN REVERSE, WITH FOOT ON BRAKE TO SLOWLY EXIT PARKING SPACE. WHILE IN REVERSE TURN, VEHICLE SUDDENLY ACCELERATED AT A VERY HIGH SPEED. A CHEVY CRUZE PARKED BEHIND WAS STUCK(REAR TRUNK AREA). DRIVER, REALIZING VEHICLE WAS NOT STOPPING LOOKED INTO REAR VIEW MIRROR TO SEARCH FOR OPEN, SAFE AREA. DRIVER AIMED FOR EMPTY SPACE BETWEEN CRUZE AND A CHEVY EQUINOX. DURANGO HOPPED CURB, BOUNCING DOWN ON FRONT END OF EQUINOX, DAMAGING AND TEARING OFF FRONT BUMPER. AT SOME POINT DRIVER PUT BOTH FEET FIRMLY ON BRAKE PEDAL. VEHICLE CONTINUED ONTO GRASS, DIGGING INTO GRASSY AREA, FINALLY STOPPING BEFORE COLLIDING INTO TREES WHICH WERE BEHIND. IN ADDITION TO DAMAGE TO TWO OTHER VEHICLES, THE DURANGO SUSTAINED REAR END DAMAGE.. LEFT REAR TIRE WAS ON THE GROUND SIDEWAYS WITH TIRE DETACHED FROM RIM. STILL NOT SURE IF DURANGO FINALLY RESPONDED TO BRAKES OR IF TIRE SNAPPING OFF SUSPENSION IS WHAT FINALLY STOPPED VEHICLE. THIS ALL OCCURRED WITHIN SECONDS. STATE POLICE WERE SUMMONED, REPORT TAKEN. DURANGO REMOVED FROM SCENE VIA FLAT BED TOW TRUCK. DAMAGE ESTIMATES AND POLICE REPORT ARE PENDING AT THIS TIME.

THE ACTIVE HEADREST/HEAD RESTRAINT DEPLOYED WHILE DRIVING, HITTING MY WIFE IN THE BACK OF THE HEAD. SHE WAS TRAVELING APPROXIMATELY 30-35MPH. THIS CAUGHT HER OFF GUARD BUT FORTUNATELY DID NOT AFFECT HER DRIVING AND SHE MAINTAINED CONTROL OF THE VEHICLE. THE VEHICLE WAS NOT INVOLVED IN AN ACCIDENT. AFTER INSPECTING THE HEAD RESTRAINT I NOTICE THE PLASTIC THAT APPARENTLY HOLDS A METAL ROD BROKE ALLOWING THE HEAD RESTRAINT TO DEPLOY. IN RESEARCHING THE ACTIVE HEAD RESTRAINT ISSUES, I RAN ACROSS A RECALL FOR CHRYLSER BUT IT DID NOT PERTAIN TO MY MAKE AND MODEL AND IT WAS FOR POSSIBLE NON DEPLOYMENT DURING REAR END COLLISION. SAFETY RECALL N38 /NHTSA 13V-282 ACTIVE HEAD RESTRAINTS

TL* THE CONTACT OWNS A 2013 DODGE DURANGO. THE CONTACT STATED THAT WATER ENTERED THE VEHICLE ASSOCIATED WITH THE SUN ROOF AND FRONT WINDSHIELD. THE DEALER WAS UNABLE TO PREVENT THE FAILURE AFTER REPLACING A SEAL. THE CONTACT WAS REFERRED TO A GLASS REPAIR SHOP WHO REPLACED THE FRONT WINDSHIELD. THE CONTACT NOTIFIED THE MANUFACTURER. THE FAILURE MILEAGE WAS 57,000.

TL* THE CONTACT OWNS A 2013 DODGE DURANGO. WHILE DRIVING APPROXIMATELY 40 MPH, THE VEHICLE STARTED TO SMOKE. THE CONTACT COASTED THE VEHICLE OVER TO THE SIDE OF THE ROAD AND NOTICED SMOKE UNDER THE HOOD COMING FROM THE ALTERNATOR. THE CONTACT WAITED A FEW MINUTES TO RESTART THE VEHICLE AND IT LOST ALL POWER. IN ADDITION, THE CONTACT STATED THAT THE KEY FAILED TO EJECT FROM THE IGNITION SWITCH. THE VEHICLE WAS TOWED TO AN INDEPENDENT MECHANIC WHO DIAGNOSED THAT THE ALTERNATOR CAUSED THE BATTERY AND THE COMPUTER SYSTEM TO FAIL. THE VEHICLE WAS REPAIRED. THE VIN WAS NOT INCLUDED IN NHTSA CAMPAIGN NUMBER: 14V634000 (ELECTRICAL SYSTEM). THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 93,000.

AFTER I PURCHASED THIS VEHICLE I WAS COMING FROM THE BANK AND AS I PRESS THE GAS PEDAL TO GO FORWARD THE VEHICLE WOULDN'T DRIVE FORWARD. I CALLED THE DEALER SHIP AND I WAS TOLD THAT NOTHING WAS DETECTED SO I CONTINUE TO DRIVE THIS VEHICLE AND AGAIN I EXPERIENCE THE SAME PROBLEM I TOOK THE VEHICLE TO CROWN DODGE AND I HEAR THE SAME THING AS BEFORE. NOW THE VEHICLE SHUT DOWN WHEN I AM DRIVING AND I HAVE TO PUT IT IN NURTURE TO CRANK IT BACK UP I ALSO CALL THE HEADQUARTERS ABOUT THIS VEHICLE I BROUGHT IT BRAND NEW .I WAS ON THE ROAD WHEN ALL THIS HAPPENED. IN THE COUNTRY ALSO ON CITY STREETS

I CAME OUT OF A STORE AND UPON GETTING IN MY DURANGO I STARTED IT AND NOTICED SMOKE AND SMELLED A BURNING ELECTRICAL SMELL. THE HOOD WOULDN'T OPEN BECAUSE IT HAD ALREADY BURNED THROUGH THE CABLE THAT ATTACHES THE HOOD RELEASE. WITHIN A FEW SECONDS THE WHOLE FRONT END WAS ON FIRE. I CALLED THE FIRE DEPARTMENT AND THEY HAD IT PUT OUT PRETTY QUICKLY. I'VE ONLY HAD THE VEHICLE FOR EXACTLY A YEAR ALMOST TO THE DAY. THE ONLY PROBLEM WE'VE HAD WITH IT IS THE DRIVER'S SIDE HEADLIGHT WENT OUT. WE HAD IT REPLACED AND IT WENT OUT AGAIN WITHIN A COUPLE OF WEEKS SO WE HAD IT CHANGED AGAIN. I DID NOTICE THAT ONE HEADLIGHT WAS BRIGHTER THAN THE OTHER BUT THOUGHT IT WAS JUST DIFFERENT BULBS. APPARENTLY IT WASN'T. THE VEHICLE WAS PARKED IN A PARKING LOT NEXT TO A WHOLE CAGE FULL OF PROPANE TANKS NOW THAT'S PRETTY SCARY.

WHILE DRIVING MY CAR SURGES AT TIMES. I CAN LOSE POWER AT ANY GIVEN SPEED AND THEN SUDDENLY MY CAR WILL JERK FAST. SOMETIMES WHEN DRIVING SLOW TO GO AROUND A ROUNDABOUT IT WILL JUST LOSE POWER AND BARELY GO. WHILE AT A STOP BUT IN DRIVE, THE MOTOR WILL VIBRATE. THIS HAS BEEN ONGOING SINCE I PURCHASED MY DURANGO. SEEMS TO BE GETTING MUCH WORSE. ONLY 54,000 + MILES ON IT.

WHILE DRIVING ON THE HIGHWAY WITH MY WIFE AND KIDS THE TRUCK HAD HARD SHIFT THEN WENT INTO NEUTRAL. THE ENGINE LIGHT CAME ON. MY WIFE PANICKED BUT I WAS ABLE TO GET HER TO PULL ACROSS THE THREE LANES OF TRAFFIC ON THE HIGHWAY TO THE SHOULDER. ONCE STOPPED WE MANUALLY SHIFTER TO PARK THEN TURNED OFF THE CAR LET IT SIT FOR A FEW MINUTES. WE RESTARTED THE CAR AND EVERYTHING APPEARED TO BE WORKING FINE EXCEPT FOR THE SERVICE LIGHT WHICH WAS ON. THE ERROR CODE WAS A P0730. INCORRECT DRIVE SHIFT RATIO. THE TRANSMISSION IS AUTOMATIC. THERE ARE A LOT OF THREADS ABOUT THIS ISSUE ON MULTIPLE DODGE VEHICLES UP TO 2015. IT APPEARS TO BE ON THE 5 SPEED. I CALLED DODGE CUSTOMER SERVICE AND AM BRINGING THE VEHICLE INTO THE DEALER. I ALSO HAD DODGE CUSTOMER SERVICE OPEN A ESCALATED TICKET FOR THE ISSUE. VEHICLE HAS A LITTLE OVER 50,000 MILES AT THE TIME.

WOULD LIKE TO FILE A COMPLAINT DUE TO MY 2013 DODGE DURANGO WAS IN A TRAFFIC ACCIDENT WHILE IN MOTION ON A STATE ROUTE AND SUSTAINED HEAVY FRONT IN DAMAGE AND NONE OF THE AIR BAGS DEPLOYED.

THE ALTERNATOR RECENTLY FAILED WITH SYMPTOMS IDENTICAL TO THOSE DESCRIBED IN DODGE'S P60 RECALL NOTICE, I.E. ALL ELECTRICAL POWER SHUT-OFF WITHOUT WARNING WHILE DRIVING. FORTUNATELY MY SON WAS ABLE TO SAFELY PULL OVER TO THE SIDE OF THE ROAD. DESPITE THIS FAILURE WHICH IS VERY SIMILAR TO THAT DESCRIBED IN THE P60 RECALL NOTICE DODGE SAYS IT IS NOT COVERED. DODGE SHOULD EXPAND THE NUMBER OF VEHICLES SUBJECT TO THIS PARTICULAR RECALL. THIS COULD HAVE BEEN A VERY SERIOUS EVENT IF IT HAD HAPPENED WHILE DRIVING ON A BUSY FREEWAY.

TL* THE CONTACT OWNS A 2013 DODGE DURANGO. WHILE DRIVING 20 MPH, A BURNING ODOR WAS PRESENT IN THE VEHICLE AND SMOKE APPEARED FROM THE FRONT OF THE VEHICLE. THE SERVICE BATTERY WARNING INDICATOR ILLUMINATED. THE CONTACT WAS ABLE TO DRIVE THE VEHICLE HOME. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC WHERE IT WAS DIAGNOSED THAT A BEARING IN THE ALTERNATOR FELL OUT. THE SERPENTINE BELT AND ALTERNATOR WERE REPLACED. THE VIN WAS NOT INCLUDED IN NHTSA CAMPAIGN NUMBER: 14V634000 (ELECTRICAL SYSTEM). THE FAILURE MILEAGE WAS 43,069.

TL* THE CONTACT OWNS A 2013 DODGE DURANGO. THE CONTACT BACKED THE VEHICLE IN THE DRIVEWAY, AND EXITED THE VEHICLE WITH THE KEY IN THE IGNITION AND THE GEAR SELECTOR IN PARK. THE VEHICLE INDEPENDENTLY SHIFTED OUT OF PARK INTO DRIVE ON AN INCLINE, AND REVERSED DOWN THE DRIVEWAY INTO A NEIGHBOR'S GARAGE AND BRICKS. THE INSURANCE COMPANY WAS NOTIFIED OF THE FAILURE. THE CONTACT WAS ABLE TO SHIFT THE GEAR INTO PARK. A POLICE REPORT WAS FILED. THE MANUFACTURER WAS NOTIFIED. THE FAILURE MILEAGE WAS NOT AVAILABLE.

TL* THE CONTACT OWNS A 2013 DODGE DURANGO. WHILE DRIVING 15 MPH, AN ABNORMAL NOISE WAS HEARD AND A STRANGE ODOR WAS PRESENT. THE CONTACT OBSERVED SMOKE UNDER THE HOOD. THE ELECTRICAL SYSTEM CAUGHT FIRE WITHOUT WARNING, BUT THERE WERE NO VISIBLE FLAMES. THE FIRE DEPARTMENT WAS NOT NEEDED. THE VEHICLE WAS TOWED TO A DEALER WHERE IT WAS DIAGNOSED THAT THE ALTERNATOR AND BATTERY FAILED AND NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE VIN WAS NOT AVAILABLE. THE FAILURE MILEAGE WAS APPROXIMATELY 90,000.

STARTING ISSUE OR STALLING ISSUE: VEHICLE TRIES TO TURN OVER BUT WON'T COMPLETELY START WHILE IT IS STATIONARY. VEHICLE MAY START BUT THEN SPUTTERS AND DIES, WHILE IT IS STATIONARY.

STARTING ISSUE OR STALLING ISSUE: VEHICLE TRIES TO TURN OVER BUT WON'T COMPLETELY START WHILE IT IS STATIONARY. VEHICLE MAY START BUT THEN SPUTTERS AND DIES, WHILE IT IS STATIONARY.

TL* THE CONTACT OWNS A 2013 DODGE DURANGO. WHILE DRIVING APPROXIMATELY 40 MPH, THE VEHICLE STALLED WITHOUT WARNING. THE DAY BEFORE, SMOKE APPEARED UNDER THE HOOD WHILE THE VEHICLE WAS IDLING. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC WHERE IT WAS DIAGNOSED THAT THE ALTERNATOR CAUGHT FIRE. THE VEHICLE WAS THEN TOWED TO THE DEALER. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 65,200.

I HEAR A VERY LOUD KNOCKING NOISE WHEN I ACCELERATE, I THOUGHT IT WAS COMING FROM THE FRONT WINDOW WHICH I HAD REPLACED AND IT CONTINUES TO MAKE THE LOUD NOISE WHEN YOU REACH LIKE 50 MPH AND SOMETIMES EVEN LESS.

TL* THE CONTACT OWNS A 2013 DODGE DURANGO. WHILE DRIVING APPROXIMATELY 15 MPH, THERE WAS A WINDING NOISE COMING FROM THE PASSENGER SIDE OF THE VEHICLE. THE CONTACT CHECKED UNDER THE HOOD AND NOTICED A BURNING ODOR COMING FROM ENGINE. THE VEHICLE WAS TAKEN TO THE DEALER, BUT WAS NOT DIAGNOSED OR REPAIRED. THE VIN WAS NOT INCLUDED IN NHTSA CAMPAIGN NUMBER: 14V634000 (ELECTRICAL SYSTEM). THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 90,000. ..UPDATED 05/17/17 *BF UPDATED 08/17/2017*JS

VEHICLE LOOSES POWER AND STALLS WHEN APPROACHING A STOP (WHILE STILL IN MOTION). I HAVE TO PLACE VEHICLE IN PARK AND RESTART VEHICLE IN ORDER TO CONTINUE DRIVING. I AM VERY CONCERNED THAT THIS IS GOING TO CAUSE ME TO BE REAR-ENDED AT SOME POINT AS IT DOES HAPPEN PRIOR TO ME ARRIVING AT A STOP SIGN OR STOP LIGHT. THIS HAS BEEN HAPPENING FOR APPROX. THE LAST 3-4 WEEK AND BECOMING MORE FREQUENT. *TR

2013 DURANGO HAS BEEN INTERMITTENTLY STALLING (IN MOTION) AND HARD- OR NON-STARTING(STATIONARY). 62000 MILES. TOWED TO DEALER AND OF COURSE THEY COULD NOT REPRODUCE THE PROBLEM. DID A THROTTLE BODY CLEANING AT MY REQUEST. STARTED OK FOR 2 WEEKS AND IS NOW DOING THE SAME AGAIN. DANGEROUS SITUATION FOR MY FAMILY.

I BELIEVE THE TOTALLY INTEGRATED POWER MODULE IS THE PROBLEM. IT WILL NOT START SOMETIMES AND THEN WILL NOT STAY RUNNING WHEN IT DOES. CRANKS AND DIES, ACTS LIKE STARTER JUST KEEPS TURNING OVER AND OVER AFTER HITTING IGNITION BUTTON. WE HAVE HAD THIS PROBLEM FOR A FEW WEEKS AND IT KEEPS GETTING WORSE. OUR VEHICLE YEAR MAKE AND MODULE FALL WITHIN THE TIME FRAME OF A STATED RECALL AND THE SAME ISSUES IN THAT RECALL ARE HAPPENING TO OUR VEHICLE. IT HAS HAPPENED IN OUR DRIVEWAY, RURAL AND CITY STREETS. WHILE AT RED LIGHTS OR STALLING WHILE IN MOTION OR OTHER STOPPING REASONS. PLEASE LOOK INTO THIS, THANK YOU [XXX] INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6). *TR

AS WE WERE DRIVING DOWN THE ROAD AT APPROX 50 MPH AND OUR DURANGO SHUT DOWN COMPLETELY AND WOULD NOT TURN ON. THERE WAS SMOKE COMING FROM THE ENGINE AS WELL. IT SCARES ME TO THINK THAT A VEHICLE CAN JUST SHUT DOWN WITH NO WARNING AND YOUR LEFT TO PULL YOURSELF AND YOUR FAMILY TO SAFETY AND PRAY THAT ANOTHER VEHICLE WILL NOT HIT YOU FROM BEHIND. WE PULLED TO THE SIDE OF THE ROAD BUT WE WERE STILL BLOCKING TRAFFIC. IT HAD TO BE TOWED TO THE DEALERSHIP AND AFTER THEY CHARGED US $125 JUST FOR CHECKING IT, THEY DISCOVERED IT WAS THE ALTERNATOR. THE PART AND THE LABOR WILL BE $900.. *TR

TL* THE CONTACT OWNS A 2013 DODGE DURANGO. WHILE OPERATING THE VEHICLE, THE AIR BAG SENSOR INDICATOR ILLUMINATED. THE VEHICLE WAS TAKEN TO THE DEALER WHERE IT WAS DIAGNOSED THAT THE SEAT WIRING HARNESS WAS FAULTY. THE VEHICLE WAS REPAIRED, BUT THE FAILURE REOCCURRED APPROXIMATELY 4,000 MILES LATER. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 36,000.

MY ALTERNATOR FAILED WHILE I WAS DRIVING ON THE HIGHWAY, LUCKILY I WAS IN THE VERY RIGHT LANE AND WAS ABLE TO PULL OVER TO THE SIDE OF THE ROAD. HAD I BEEN IN ANY OTHER LANES IT COULD HAVE RESULTED IN A VERY SERIOUS ACCIDENT! ALL OF MY ELECTRONICS AND POWER STEERING SHUT OFF WHILE THE VEHICLE WAS MOVING. I AM VERY DISAPPOINTED THAT DODGE WILL NOT PAY FOR THE REPLACEMENT OF MY ALTERNATOR BECAUSE MY WARRANTY HAS EXPIRED AND MY VIN# DOES NOT MATCH CERTAIN SPECIFICS WITHIN THIS RECALL, EVEN THOUGH MY CAR WAS BUILT BETWEEN THOSE DATES RECALL NUMBER : 14V634000 RECALL DATE : 10/08/2014 COMPONENT ELECTRICAL SYSTEM:ALTERNATOR/GENERATOR/REGULATOR SUMMARY CHRYSLER GROUP LLC (CHRYSLER) IS RECALLING CERTAIN MODEL YEAR 2011-2014 CHRYSLER 300, DODGE CHARGER, CHALLENGER, AND DURANGO; AND 2012-2014 JEEP GRAND CHEROKEE VEHICLES MANUFACTURED APRIL 22, 2010, TO JANUARY 2, 2014, AND EQUIPPED WITH A 3.6L ENGINE AND A 160 AMP ALTERNATOR. IN THE AFFECTED VEHICLES, THE ALTERNATOR MAY SUDDENLY FAIL.

TL* THE CONTACT OWNS A 2013 DODGE DURANGO. WHILE THE VEHICLE WAS STATIONARY, IT FAILED TO START. IN ADDITION, THE VEHICLE STALLED ON NUMEROUS OCCASIONS WITHOUT WARNING. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOT MADE AWARE OF THE ISSUE. THE FAILURE MILEAGE WAS 75,087.

MY CAR WOULDN'T START. IT WAS TOWED TO STAMPEDE DODGE NAMPA IDAHO AND THEY DIAGNOSED IT TO BE: FAILED FUEL PUMPS. I'VE NOT HAD MY VEHICLE FOR ALMOST A MONTH AND ITS $1500 REPAIR.

WENT TO PUT FUEL INTO THE TANK AND NOTHING MADE IT IN. OVER 10 GALLONS OF GAS SPILLED ON THE GROUND UNDER THE SUV AND THEN SPREAD ACROSS THE GAS STATION TARMAC BEFORE I REALIZED IT AND SHUT THE PUMP OFF. SCARY SITUATION AS IT COULD HAVE IGNITED CAUSING AN EXPLOSION AND INJURIES, DEATH, AND DESTRUCTION!! TOOK IT INTO THE A DEALER AND THEY "FOUND THE FUEL FILLER HOSE TO BE INSUFFICIENTLY ATTACHED TO THE INLET OF THE GAS TANK".

TL* THE CONTACT OWNS A 2013 DODGE DURANGO. THE CONTACT STATED THAT THERE WAS PREMATURE EXPOSURE NEAR THE UNDERBODY OF THE VEHICLE CLOSE TO THE WIRING. ALSO, THE EMISSIONS HOSE WAS EATEN THROUGH BY RODENTS. THE PARTS WERE REPLACED ONCE, BUT THE FAILURE RECURRED. THE DEALER REPLACED THE EMISSIONS HOSE A SECOND TIME MONTHS LATER, BUT THE RODENTS CHEWED THROUGH THE PART AGAIN. THE MANUFACTURER WAS NOTIFIED OF THE FAILURES AND ADVISED THAT THE DEALER REPLACE THE PART. THE VIN WAS NOT AVAILABLE. THE APPROXIMATE FAILURE MILEAGE WAS 50,000.

THIS VEHICLE WAS RECALLED DUE TO A PROBLEM WITH THE FUEL PUMP RELAY WHICH IS MOUNTED ON THE ECU BOARD. WE HAD THE REPAIR MADE IN AUGUST OF 2015. ABOUT 4 MONTHS AFTER THE REPAIR WE BEGAN HAVING INTERMITTENT TIME STATUS THE ENGINE WOULD CRANK BUT FAIL TO START OR START AND RUN A FEW SECONDS AND THEN STOP. WE FOUND THAT IF YOU HOLD THE ACCELERATION PEDAL DOWN WHILE CRANKING THE ENGINE IT STARTS, SIMILAR TO THE DAYS WHEN YOU HAD A CARBURETATED ENGINE AND IT WAS FLOODED. SINCE THE PROBLEM OCCURS WHEN THE ENGINE IS OFF THERE IS ON ERROR CODE GENERATED SO THE DEALER HAS NOT BEEN ABLE TO DIAGNOSE THE PROBLEM. I HAD REQUESTED THE DETAILS OF WHAT MODIFICATIONS WERE MADE FOR THE RECALL BUT THE DEALER HAS NOT PROVIDED ME WITH THE INFORMATION.SINCE WE DID NOT HAVE THE PROBLEM PRIOR TO THE RECALL BEING PERFORMED WE FEEL IT IS A RESULT OF WHAT WAS DONE TO THE VEHICLE. WE ARE NOW KEEPING A VIDEO LOG OF TRYING TO START THE VEHICLE EACH TIME THIS HAPPENS. IT SEEMS TO BE MORE FREQUENT WHEN IT IS RAINING OR DAMP OUTSIDE.

FOR THE PAST 2 MONTHS WE HAVE BEEN HAVING PROBLEMS WITH THIS VEHICLE IT'S BEEN STALLING ON ME, WEATHER IF WE ARE ON THE HIGHWAY OR IN TOWN. NOW THE AMAZING THING IS THAT IT COMES BACK ON, ON ITS OWN WITHOUT US TOUCHING ANYTHING ON IT, BUT ON THE MEAN TIME WE LOSE THE BRAKES AND STEERING CONTROL AT HIGH SPEED ON THE HIGHWAY. THE DEALER HAS DONE ALL THE RECALLS ON IT IN THE PAST TWO WEEKS AND STILL CAN'T FIND THE PROBLEM. I THINK THIS IS SOMETHING THE GOVERNMENT NEEDS TO LOOK INTO IT BEFORE SOMEONE DIES AND MENTION THIS BECAUSE ON MY WAY TO SAN ANTONIO THE VEHICLE DIE ON ME AT 75 MILES AN HOUR AND I HAD MY FAMILY WITH ME THAT DAY' I DID SOME RESEARCH ON THIS VEHICLE AND IT SEEMS THAT THERE ARE WAY TOO MANY DODGE VEHICLES WITH THIS STALLING PROBLEM AND THE DEALERS CAN'T FIGURE OUT WHAT'S WITH THEM'

TL* THE CONTACT OWNS A 2013 DODGE DURANGO. WHILE DRIVING APPROXIMATELY 45 MPH, THE VEHICLE STALLED WITHOUT WARNING. THE VEHICLE WAS NOT DIAGNOSED NOR REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 41,000.

NAVIGATIONAL SUDDENLY STOPPED WORKING. RADIO WORKS. I WAS TOLD BY DEALERSHIP I NEED TO BUY A WHOLE NEW RADIO SYSTEM. THEN THE GENTLEMAN SAID," THAT IS SO FUNNY BECAUSE TWO OTHER CUSTOMERS ONE WITH A JEEP AND ONE WITH A DODGE CHALLENGER COMPLAINED ABOUT THE SAME THING". PLEASE INVESTIGATE. I HAVE BEEN THROUGH THE VISOR FIRE THAT THE DEALERSHIP REFUSED TO HANDLE, JARRETT FORD DID ALL REPAIRS AND FCA PAID THEM. THIS IS DEFINITELY AN ISSUE. THANK YOU.

TL* THE CONTACT OWNS A 2013 DODGE DURANGO. THE CONTACT STATED THAT THE BRAKE PEDAL REQUIRED EXCESSIVE FORCE WHEN DEPRESSED IN ORDER TO STOP THE VEHICLE. THE VEHICLE WAS NOT INCLUDED IN NHTSA CAMPAIGN NUMBERS: 14V154000 (SERVICE BRAKES , SERVICE BRAKES, HYDRAULIC ) AND 14V104000 (SERVICE BRAKES, HYDRAULIC ). IN ADDITION, THE COOLANT WAS LEAKING. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 46,000.