2013 Ford Edge SUV FWD

Driving along with 115,000 miles experienced excessive brake pedal travel when trying to stop. Scared the crap out of me. Braking did work at the bottom of the pedal as it was almost at the floor. Did some online research and many at experiencing this issue. It is sticky valves in the HCU. A condition that has caused recalls in other ford vehicles. I paid $1,600 to the ford dealer to replace the HCU. This needs a recall. It will kill someone

While turning the vehicle to the left at slow speed the right ball joint failed (passenger side) including axel damage. The front passenger wheel turned freely to the right with the driver side wheel remaining straight. A sensation of front end falling apart was felt from the driver's seat. There were no symptoms of suspension failure prior to this event. No vibration at speed, no clunking, no unusual tire wear or pulling left or right issues. The car has 119542 miles at the time of failure. The vehicle was purchased used just prior to this at a Honda Dealer with a extended warranty purchased at time of sale. Vehicle was serviced just prior to this failure with a water pump replaced under extended warranty.

My 2013 Ford Edge had 44,882 miles on it. With no warning or lights, car was difficult to stop. Hissing noise when brakes applied. Very scary! Took it to Ford dealership. They charged me $167 to diagnose the problem as power brake booster, and said it would take 3-4 weeks to get the part. Ford knows there’s a problem (N102) and supposedly it’s covered for 10 years or 150,000 miles, but I was told that mine would NOT be covered. I took it to an independent repaIr shop. They were able to get the part in three days. It cost me $993.28 to have it repaired. VERY DISAPPOINTED with Ford!! This is a SAFETY ISSUE!, Thank God I wasn’t on a highway when it happened! Is Ford waiting until someone gets killed?

The brake booster has failed now for the 3rd time in 12 months. Brakes still work but pedal goes almost to floor. Brake booster previously replaced, at our expense, by local Ford dealership in January 2021. Three months later brake booster failed again. Took back to dealership and they found no fault. In October brake booster failed again and has not regained proper function to date. Any questions answered below refer to the most recent malfunction.

Brake failure of the power brake booster, I was coming to stop and the brake pedal went to the floor and the vehicle went through a busy intersection narrowly missing another vehicle. I am the original owner of the vehicle. I contacted Ford customer care and explained to them what had happened,I was told Ford is not doing anything for customers who experienced this failure at this time.

I'm always sure to lock my doors while driving because of the concern of an assailant entering while at a stop light. However, I'm unable to protect myself because my doors won't lock while the car is in drive. This is massive safety concern for my family and me. One should feel safe and protected while in their vehicle, especially a Ford vehicle. My dealership did confirm and replicate this issue.

Well driving under normal operating conditions at the posted speed limit of 45 mph I was cut off and apply the brakes rapidly to avoid a collision, at that moment the brake pedal lost its firmness and depressed slowly to the floor with limited breaking ability. After the incident I pulled to the shoulder and noticed that the brake pedal continue to sink to the floor with little to no resistance even after placing in park, shutting down and restarting the vehicle. This condition still persists after break bleeding and checking the entire brake system, my safety was in jeopardy due to the fact that I had limited braking ability and the pedal continue to sink to the floor with no resistance. This has not been evaluated by a dealership or independent mechanic as of this writing and the problem has not been reproduced also there’s been no reports to my insurance, police, the manufacture or any other parties and there were no warning lights, diagnostic trouble codes, or any other Indication as to there being a faulty system or failed ABS pump, master cylinder or hydroboost

The contact owns a 2013 Ford Edge. The contact stated that while depressing the brake pedal to stop the vehicle, the pedal extended to the floor and the braking distance was extended. Additionally, the brake pedal felt spongy when pressed. The vehicle was towed to an independent mechanic who was unable to duplicate the failure. The mechanic indicated that a hissing sound was present while depressing the brake pedal. The vehicle was not repaired. The local dealer and manufacturer were notified of the failure. The failure mileage was 114,000.

The wrench light comes on sporadically causing decreased speeds which entails causes accidents.

my car would not stop when i tried to stop. I tried stopping a second time and the brake pedal went to the floor. i have another replaced the brake booster 2 years ago and now they are saying it is the hcu unit. my car was under recall for booster but mine was not covered as it was made in nov i understand the recall was for 2013 made before May. I had the same problem.

i went to stop and the vehile did not stop but continued to roll. I tried stopping a second time the vehile break pedal went to the group. I then had the car towed in to the shop.

The contact owns a 2013 Ford Edge. The contact stated while driving 30 MPH, the vehicle stalled without warning. The contact was unable to stop the vehicle. The vehicle began to roll forward and veered off the road. In a panic, the contact exited the vehicle from the driver's side door. She stated that the driver’s side rear tire rolled over her right leg however, she suffered no injuries. A police report was not filed. The contact called a relative to assist her and the relative was able to restart the vehicle and drove to an independent mechanic. The independent mechanic diagnosed the vehicle with a defective timing chain which resulted in engine failure. The manufacturer was notified of the failure and requested pictures of the engine to start an investigation. The vehicle had yet to be repaired. The failure mileage was 165,000

When applying the brakes on my 2013 Ford Edge the brake pedal sinks to the floor (soft fading pedal). This always occurred following a quick hard stop, such as is required to avoid an animal or other unforeseen road hazard. Deliberately pushing the brake pedal with another quick, hard application (i.e. slamming the brakes) would then alleviate the soft pedal issue temporarily, only to have the entire scenario repeat itself. There are no warning lamps, messages or indications that there is a problem. The service department at Sunrise Ford in Fort Pierce, FL confirmed the problem and replaced the brake booster in accordance with Customer Satisfaction Program 13N02 (occurred on 3/5/21 at 81, 896 miles). Replacing the brake booster did not fix the problem. In fact, the soft fading brake pedal sinking to the floor is now continuous, and happens upon every brake application. This most definitely is a safety issue that endangers the vehicle occupants and all others on the road in the vicinity to include pedestrians. It puts everyone at risk because a soft fading brake pedal that goes to the floor delays the braking action of the vehicle, hence a longer stopping distance and possible collision. I have an appointment with the Sunrise Ford Dealership and I have stopped driving this vehicle until the manufacturer/dealership can provide a solution. A manufacturer safety recall is absolutely necessary.

The brake booster apparently is an issue with Ford Edge vehicles. Mine is a 2013 Ford Edge SE and I can barely stop my vehicle. I have to slam in the brakes really hard to get it to stop safely. The other issue since I’ve bought the vehicle is that when I accelerate, I smell engine fumes inside the cabin. Last, when the temperature drops suddenly, or if it’s really hot outside, my “Door is open” alarm stays on for the driver side door. Doesn’t matter how hard you close it.

Bakes Booster and Cylinder has to be replaced. When hitting brake pedal doesn't stop car immediatedly and goes very low. Have to step on brake several times for car to start. There seems to be a lot of complaints against 2013 Ford Edge for brake problems.

The contact owns a 2013 Ford Edge. The contact stated while driving at 5 MPH, the brake pedal was depressed and made an abnormal hissing sound, and felt soft. The contact also stated the brake pedal hesitated to respond, causing a 5-10 feet stopping distance delay. The vehicle was taken to the dealer who diagnosed that the brake booster needed to be replaced. The manufacturer was notified of the failure and advised the contact that the vehicle could not be repaired under an unknown customer satisfaction program due to the manufacture on date. The vehicle was not repaired. The approximate failure mileage was 105,000.

While turning into a driveway and applying the brake pedal, the pedal traveled to the floorboard, felt spongey and made a hissing sound. The vehicle is currently at the mechanics and was informed that it was not the master cylinder and is now looking to replace the brake booster. No service lights came on; there was no warning at all.

• What component or system failed or malfunctioned, and is it available for inspection upon request? The left back door sensor malfunctioned. Yes, it can be inspected once the battery is charged or replaced. • How was your safety or the safety of others put at risk? It would not automatically lock the doors while driving. The vehicle is used to transport children. It would say the door is open despite it being closed and locked. The alarm would randomly go off with no one around. • Has the problem been reproduced or confirmed by a dealer or independent service center? The sensor malfunctioned so much, my battery is now dead. It has not been confirmed by a dealer or service center. • Has the vehicle or component been inspected by the manufacturer, police, insurance representatives or others? No, it has not been inspected by anyone yet. • Were there any warning lamps, messages or other symptoms of the problem prior to the failure, and when did they first appear? The messaging system would randomly tell me my door was open despite it being closed. It became more and more frequent as time went on. Before my battery died, it was happening 3-4 times a night.The issue first appeared in May or June of 2021

When my check engine light came on I took my 2013 Ford Edge to my regular mechanic. I was having problems with the brakes causing the car to stall when stopped with my foot on the brake. It was also difficult to stop since the brake pedal would not engage & when it did it went to the floor. It was the brake booster which I paid $966 to have repaired. I later learned that this was under a Ford recall 13N02 for 2010-2013 Edge however my vehicle was not covered because apparently it wasn't built in the Oakville plant!! I feel this should be covered regardless of where my vehicle was built since the issue involves the exact problem described in Ford's "customer satisfaction program 13N02"

The brake pedal is going all the way to floor and struggles to stop the car. With no brakes could cause a major accident. Don't trust driving the car. Has not yet been taken to mechanic or dealer. Research recalls and issues and sounds like this has been a major safety issue that Ford Motor Co. has tried to avoid with some Edges built in that year. Again, no one has inspected the vehicle yet but has ALL symptoms of the posted recall. There was no warning lights.

The contact owns a 2013 Ford Edge. The contact stated that while driving, the brake pedal felt spongy when pressed, causing the braking distance to become extended. The vehicle was taken to an independent mechanic who replaced the brake master cylinder, but the failure continued. The vehicle was then taken to the local dealer who replaced the ABS module, but the failure continued. The brake booster was later replaced, and the failure was remedied. The manufacturer was notified of the failure. The failure mileage was 72,000.

I had to make an emergency stop and my brake pedal went down to the floor. I am being told that the ABS Module and Hydraulic Control Unit need to be replaced at a cost of $2,550.

The contact owns a 2013 Ford Edge. The contact stated while driving at an undisclosed speed, the contact depressed the brake pedal and the vehicle would not stop. The contact depressed the brake pedal almost to the floor for the vehicle to slow down. The contact took the vehicle to an independent mechanic who inspected the vehicle and diagnosed the failure as a failure with a brake booster and hose that needed to be replaced. The vehicle was not repaired. The manufacturer was made aware of the failure. The failure mileage was unknown.

The door closer says door ajar when it is closed. It is on the front driver's side door. The dome light is constantly on running out the battery and my wife is not able to lock the doors!!! This is a major safety issue!! I found some info online about A LOT of other ford owners having the same issues and ford doesn't think it's a big deal!!?? Is it going to take someone getting seriously injured for this to be resolved? This is ABSOLUTELY UNACCEPTABLE!

The ABS Hydraulic Control Unit went bad in my car. i made an appointment with ford thinking that it was the brake booster because it’s listed as a problem with those cars but it ended up not being that. i was driving and was cut off and brake checked and when i went to slam on my brakes they went straight to the floor and luckily i was able to swearve and miss intime. ford told me what the problem was and they will be fixing it for over $1200. i read multiple entries of people with the same car having this problem and even with serious injuries as well and this is a very dangerous saftey issue. i checked all my system lights and the section for the brakes still said OK just like all the other categories. the fact that the car can’t even recognize the problem makes it so 100x worse. this was the scariest experience i’ve ever had and was able to come to a stop off an exit with my e-brake. this needs to be addressed, how many more people need to wreak and get hurt before it gets taken seriously. this needs to be recalled.

Brake pedal would go partially down when applied and then stop, allowing vehicle to continue moving, rather than stop.

2013 FORD EDGE. CONSUMER WRITES IN REGARDS TO A DEFECTIVE DOOR SWITCH ON VEHICLE. THE CONSUMER STATED THE THE DOOR AJAR LIGHT CONTINUOUSLY BLINKS. THE DEALER STATED THE VEHICLE WAS 8 YEARS OLD AND COULD NOT BE COVERED. THE CONSUMER STATED THE PAST RECALL SHOULD BE HONORED.

Brake booster went bad & the vehicle is not covered by the Ford extended warranty 13N02. Being that the booster is vacuum controlled the engine will occasionally die while in traffic.

The contact owns a 2013 Ford Edge. The contact stated that while refueling the vehicle, the fuel was coming back out from the fuel filler neck. The dealer was made aware of the failure and referred the contact to the manufacturer. The vehicle was not diagnosed nor repaired. The manufacturer was made aware of the failure but informed the contact that the VIN was not included in any recalls. The failure mileage was approximately 119,000.

After purchasing my 2013 Ford Edge SEL from a used car dealer, I noticed that the car would brake it self and come to a complete stop at 55 miles an hour. This scared me so I went to the Ford dealer Riser Ford in Hot Springs Arkansas about the problem. The dealer told me that no codes came up for the brake problem and nothing could be done until a code came up. I took the care to my mechanic and he told me that after driving the car himself he checked the temp on all four rotors and the front drivers side rotor was 30 degrees warmer than the rest. So either the sensor or module must be bad. This vehicle is dangerous to drive when your brakes lock up at high speed or at any speed. Ford should be sued for not correcting dangerous equipment.

I was driving home from work on a flat road no bumps or anything and my car was shaking like it was going over a speed bump and this loud sound happened like something fell off the car, and then immediately after that my brakes werent working anymore, we took it to a mechanic and they said its the brake booster and that my car is known to have this recall but that Ford doesnt have it announced as a recall and I would like to take it to Ford to fix it since its a known issue

VACUMN BOOSTER LEAKING at 82,120 miles

While driving the car randomly shuts off when it wants to. Does it approximately every half hour to 1 hour of drive time. When it shuts off the dash board goes dark, and the engine shuts off. The car needs to be coasted to the side of the road with no power brakes, or power steering, and put in park. As soon as the car is stopped and parked it can be started back up again. Multiple times it has shut off in heavy traffic and almost caused an accident, 1 time was in a construction zone on the highway where there was no place to pull off so I had to come to a complete stop in the middle of the highway and restart the car. The car was taken to the Ford dealership and they inspected it for 1 full week and they said they could not verify what is causing the issue and told me to continue driving vehicle and when problem starts happening more often to bring it back in. There are no warning lights that come on, and there are no symptoms that are associated with the problem. The car first started doing it approximately 1 month ago, at about 75,000 miles. Car currently has 76,561

Purchased this vehicle in April 2021. 1st time I was braking to make a right turn onto a side street and I lost all pedal. Waited a few minuets and the pedal came back. 2nd time was in June, braked harder to avoid a car that cut me off and the same thing-pedal went straight to the floor. This time longer to get the pedal back-stopped the car and pumped up the brakes. Took me about 15 min to get any pedal back. 3rd time was just 2 days ago-Started to brake at a red light and no pedal. Pulled off and tried to pump up the brakes again but nothing happened. Waited 30 mins on the side of the road to get my brakes back. Each time my speeds were different-15 mph-60 mph-45 mph. Each time I had my kids in the car and now I don't feel safe driving this car. This is nothing new, there are Forums about this exact thing.

The contact owns a 2013 Ford Edge. The contact stated while reversing out of a driveway, the brake pedal was hard to depress. No warning lights were illuminated. The contact stated that the vehicle was taken to the dealer or the independent mechanic immediately after the failure. The contact stated that the failure was intermittent. The contact researched the failure and found a manufacturer recall for the brake booster for the 2010-2017 Ford Edge. The contact stated that her VIN was not included in the recall. The vehicle was then taken to the dealer however, no diagnosis due to the COVID pandemic. The dealer confirmed that the VIN was not included in the recall. The vehicle was taken to an independent mechanic who diagnosed the failure and determined that the brake booster needed to be replaced. The vehicle was repaired. The manufacturer was notified of the failure and informed the contact to call NHTSA for assistance. The approximate failure mileage was 50,000.

Wrench light came on and Car immediately completely lost power while driving, no acceleration, had to coast to edge of street and turn car off. Waited a few minutes and restarted without incident. When investigating what this light was and what to do about it I found that this same issue has happened to many many people with a 2013 Edge. Could have been very dangerous had this happened while on the freeway driving at freeway speeds

While driving the edge at 35mph when stepping on the brakes the pedal was vary stiff and don't engage, then suddenly the brakes engage and nearly lock up, when nearing a stop sign or light as slowly coming to a stop the brake pedal fades and can be pressed to the floor. There were no warning light or notification of errors. Took to Local Ford dealer and they performed a Brake Booster replacement under extended warranty and the vehicle was given back. The issue was not resolved and taken back to dealer who test drove and agreed it was a safety issue. Dealer says that the replaced Brake Booster was defective and they have ordered another. I expressed my concern that a bad booster would not explain that the pedal would go to the floor. We shall see

The contact owns a 2013 Ford Edge. The contact stated while driving approximately 30 MPH, the contact depressed the brake pedal but was unable to stop the vehicle. The contact stated that no warning light was illuminated. The vehicle was towed to a local dealer but was not diagnosed or repaired. The manufacturer was informed of the failure and informed the contact that the VIN was not included in a recall. The failure mileage was approximately 95,000.

My 2013 Ford Edge SE Brakes failed in April of 2021. I first had brakes checked after failure incident I was out of town in Salina KS. LAGROON AUTO SVC INC said found nothing, repaired wheel bearing LR $448.71. Had another near miss accident in Kansas City, MO a car ran in front of me car brakes failed to stop, I swerved into next lane in front of car in that lane to avoid accident. Called MOBILE AUTOMOBILE MECHANICS OF KANSAS CITY, I was told it was Brake Master Cylinder and would cost $1,100.00. I rejected that cost. I took vehicle to AAMCO AUTO REPAIR. Brake Master Cylinder was replaced for $387.01. Brakes failed again next day had another mishap with braking. Returned vehicle to AAMCO. Diagnostic done. I was told it was the Anti Lock breaks, and I need to take vehicle to dealer. I took vehicle to Dealer THOROUGHBRED FORD. I gave them diagnostics from AAMCO. I was told there was a Brake Booster recall on my car, and looks like that is maybe what the problem is. Make appointment. I brought car in was told further inspection showed it not brake booster, it is HCU HUDRAULIC CONTROL UNIT. Make another appointment will cost $1,600.00. I cannot afford that much more money. I went home looked on internet about 2013 Ford Edge HCU, found that failed HCU Is a common problem for this vehicle. I called other brake repair shops to see if could get better price was told due to pandemic parts were backed up and would be several months before could receive part. I was in several near misses of having an accident in an fairly new 8 year old vehicle. There is no recall on HCU when this is a common problem that can potentially cause someone their life, like it almost did me. I had to trade this vehicle to REED GMC BUICK because I needed reliable transportation to travel to help my elderly parents. I will also report to other agencies about this problem.

I had spongy brakes took to the shop because I was finally losing brake fluid. Shop changed my Brake Master Cylinder. $400 on the way home my car felt like it was dragging. Get home smelled a strange smell. got in it the next morning going to work and it felt like my brakes where being pressed. Almost got to work and my car just stopped finally got it into a parking lot and my brakes locked completely up and my car would not move. Smoke started coming out of my wheel wells. Towed it to the repair shop and was told my ABS Control Module was bad. Part is on back order been waiting for it for the last week. Shop told me my car was not safe to drive.

This is a known issue for the Ford Edge. The Voltage Regulator on the Alternator goes out prematurely. The SYNC system will shut down while driving and also disable many features of the vehicle. Such as the radio turning off, doors not unlocking, shifting disabled, headlights turn on dimly, etc. The battery tests normal and so does the alternator, however the regulator within the alternator will not pass through enough charge to the battery to stay charged. Hence, why most people will change the battery and still have the problem later. I understand as parts age they do fail, however this has been a known issue since early versions of the car and it has yet to be corrected. Many of the complaints on NHTSA are related to this, however some people are not aware due to lack of testing the particular item. They will write complaints about radio shutting off or headlights wont turn on(which is really dangerous as well). It often happens while driving, a warning will show up saying "Sync shutting down.....". Driver's are unaware that they are only driving on the battery power at this point because when they get it checked by a mechanic, both the battery and alternator test as they are supposed too. They alternator is still creating voltage however the regulator, not tested individually, won't allow enough to go through to recharge the battery. The most concerning part is if certain electrical components not deemed necessary by the SYNC system are shut down they could lead to more catastrophic incidents. For example; ABS braking not slowing the vehicle, door wont unlock in emergency situation, etc. I had both battery and alternator checked by a tech from Oreilly's Auto Parts and a mechanic from a local auto shop. I was informed that it must be the battery since the alternator is performing, So the battery was changed Friday 08/13/2021. Vehicle was fine until driving Monday 08/15/2021 and warning showed up again.

Door switch problem -even when all doors are shut ,control panel is telling you a door is ajared -interior light stays on --can not lock car with remote --because it thinks door is open . if I try to lock my doors when I try to drive doors will not lock-safety issue right there. now I was informed by ford in January 2020 for the first time about this customer satisfaction problem as they called it . At this time the problem did not happen that often and the covid virus problem had keep us at home . when we were able to go out safely I brought car to my dealership and showed the paper work and the service dept said it is not covered anymore and I would have to pay $500.00 approximately. I called Ford from there and they would not give the ok on fixing it, where they would be able to do while I was there for regular maintenance. I advised them that I was only informed by that one letter in 2020. I have been having them do my service since I bought car in 2013 and nothing was ever mentioned about this problem . and now problem with door is continuous and I feel it should be taken care of by Ford. You have my vin # please have someone get back to me on what I should do to have this repaired by Ford.

brakes pedal goes slowly to floor some times, cant be properly diagnosed rear brake calipers sticking ,replaced them and pads, pedal still not always good. lots of edge owners have this issue, no help from ford, without replacing entire brake system from begining to end then no guarantee that it wont recur. this system should not be this unreliable.should be a instant recall on these cars.like the ford truck brake recall now

Engine dies on road when engine has not reached maximum engine operating temperature in most cases. Engine dies-pull over to curb-put in park-engine restarts-operates normally after shut down. Has happened 4 times-could be dangerous- last time died with another vehicle close behind. Possible wreck event could take place under these conditions.

The contact owns a 2013 Ford Edge. The contact stated that he noticed an oil-burning odor coming from the vehicle. The contact then noticed that the vehicle was leaking oil underneath the vehicle. The contact took the vehicle to the dealer who diagnosed that the transmission PTU failed and needed to be replaced. The vehicle was not repaired. The manufacturer was made aware of the failure and referred the contact to the NHTSA for assistance. The approximate failure mileage was 74,950.

Brake booster failed a third time. brake went spongy and they sent out a 13n02 for one repair, but only one repair.

Left rear door ajar light remains on even when door is fully closed. Interior lights remain on while driving. Vehicle is garaged when not in use.

On Wednesday July 28, 2021- While driving my vehicle, without any warning lights or any other symptoms I noticed a loss of braking power and the pedal went all the way down to the floor luckily I was on a backroad with no other cars in front or behind me. I immediately pulled to the side of the rode and waited a few minute before proceeding. I was then able to drive to a local repair shop where it was diagnosed that the brake booster had failed. After investigation and seeing that an extended warranty was provided for this part by Ford the repair shop called a Local Ford dealership but was told my car was not part of the warranty. I contacted Ford and was told the although my vehicle was in the build year as the extended warrantied vehicles, my vehicle was built in October, the warranty period covered vehicle built up until March of 2013. I had the brake booster replaced at my own expense.

Brakes failed due the power brake booster, was replace at the shop. The shop that the vehicle was towed to confirmed that the brake booster along with the check valve and line failed and needed to be replaced. There were no warning lamps or messages to indicate failure other than the brake petal feeling soft and a squealing noise.

My wife an I have 3 kids. An the rear driverside door latch reads 90% of the time that the door is open but it's not. At night we have to open an shut the door atleast 30 times to get the lights to go off in the Ford edge. Recently on a new issue we lost our brakes. Had to pay to replace the brake booster and master cylinder. As the mechanic got it together he went to bleed the brakes an only front driver an rear passenger bleed. The other 2 wouldn't bleed at all. Which made me get a tow truck an had to take it to corwen Ford in Springfield, mo today.

The contact owns a 2013 Ford Edge. The contact stated that when the brake pedal was engaged the vehicle did not come to a complete stop. The contact stated that the brake had to be engaged with force to bring the vehicle to a complete stop. The contact was able to avoid crashing into a vehicle. The vehicle was taken to an independent mechanic to be diagnosed. The contact was informed that the brake booster needed to be replaced. The vehicle was not repaired. The manufacturer was contacted and informed of the failure. The contact was notified of a brake booster replacement warranty on the vehicle. The failure mileage was 38,000.

When depressing the brakes, heard a hissing sound and had a spongy break feeling. Could not stop as desired at a low speed and traveled into the busy intersection. Took car to Ford Dealer and they diagnosed it as a Brake Booster Failure. Was notified that Ford was fixing this for some VINs under 150k mileage, which my vehicle is. Was told that this agency was the deciding factor if my VIN was covered under this repair from Ford. Right time, right place, we could have been crushed. The dealership confirmed the issue with the Ford Edge, and the fact that there was a Customer Satisfaction sent to some VIN's for the 2013 Ford Edge. There were no warnings at all of this failure. None. One time was enough to go have it checked out before someone was injured or killed.

I only had my vehicle for four month and since I had it the car have not work properly as I'm driving up or down the road the car begin to lose power with a wrench light appears and somtimes the check engine light comes on which happened a dozen of times since I have had the car almost every time, Iam in a very dangerous position to pull over on side of road which almost led to multiple accident with other cars going in the same direction as my car I have reach out the dealership and they can't tell me anything on whats wrong with my vehicle I'm so scare to drive it with my three kids in it with me cause this have happened way too many times already please help so this problem before someone get hurt or its to late..

Power brakes will randomly fail, without any warning. Safety of driver and passengers, as well as other motorists are in danger with this problem. Master cylinder and brake booster are operating correctly. Abs pump motor is the problem. A valve is sticking inside it, causing brake fluid to bypass the brake calipers line and just go open loop in the abs circuit. Google and YouTube is full of the exact same problem. Factory part(s) did not even last 10years or 150,000 miles. Completely unacceptable for the most important system on a vehicle. No lights are on, basic scan tool finds no codes. Advanced scan tool finds a abs soft code:coo20:13-28. Ford wants over $3000 to fix with the exact same part that will fail again without notice. I am a small mechanic, and cannot do this repair because you have to have ford's special software.

The contact owns a 2013 Ford Edge. The contact stated while driving at various speeds, the vehicle stalled. The contact stated that there was no warning light illuminated. The vehicle was not taken to be diagnosed nor repaired. The manufacturer was not informed of the failure. The failure mileage was approximately 107,000

While driving and applying brakes, it began to make a hissing noise then brake pedal began to go hard and vehicle turned off

It is believed by driver that booster hose has failed. This became apparent when driving through New Orleans on I-10 westbound. When I came off interstate exit to a street near where I was going, I had to almost stand on brake pedal to stop and keep from rearending car in front of me. I checked my brake fluid and it was full with no leaks. There are no leaks on inside under brake pedal. This vehicle is a 2013 Ford Edge SEL AWD assembled ay Oakville, Ontario, Canada. There was no dash lights that came on to indicate that there is a malfunction. My vehicle may also have an electrical light problem to which I am not aware of.

The force necessary to depress the brake pedal has increased and at times the car still rolls while the brake pedal is depressed.

The contact owns a 2013 Ford Edge. The contact stated that while having routine maintenance, she was informed there was an abnormal power train noise detected. The contact stated that while driving at unknown speeds the vehicle was shaking. The check engine warning indicator light illuminated The vehicle was towed to the local dealer who diagnosed the power transfer unit and the transfer case needed to be replaced. The vehicle was repaired. The manufacturer was notified. The failure mileage was 94,000.

Hissing sound when the brake pedal was depressed and then the stiffness in the pedal itself. There was little to extremely little braking power and was very difficult to slow and stop the vehicle. Took the car to a local repair shop and determined that it was a faulty brake booster. They felt that it should be taken to the dealer, which I did. I did find out that this is a very common problem with the same make and model Fords. A Customer Satisfaction program 13N02 was launched but not for my vin. This is a very dangerous situation feel that more investigation should be done on this particular product.

Brakes hiss are spongy and then get solid and hard to stop vehicle. Vehicle was made in Oakville plant where 2013 Ford Edge’s have been identified to have known issues with brake booster (Ford program 13N02) although they say my Ford does not qualify even with only 60k miles.

This is not an unknown problem to NHTSA or Ford for covered vehicles. Brake booster failed, causing serious problems with the ability to stop the vehicle. For other 2013 Ford Edge and Mercury MKX vehicles, this repair is covered (NHTSA 10054925), while some of these vehicles are not covered for some reason, including this VIN. The brake booster failure on this vehicle presents no less of a safety issue than that of the covered vehicles, which received a Ford 10 year extended warranty on the brake booster. No warning lamps, messages, or other symptoms.

This is a vigilant preventative report. There aren't any warning lamps, failures or messages yet and I sure am glad. But the symptoms were noticed on May 21, 2021 after I returned home from getting my emissions done. I noticed both front tires were streaming wet with liquid and at first I thought I had run over something. Then today May 30, I needed to run to the grocery store but before I left I had my son look underneath the hood because I thought maybe a fluid or freon may have caused the scene but soon found out that there is no way for any fluids to penetrate to the tires because there is a solid panel separating the mechanisms underneath the hood from the wheels and tire. That made me take a closer look at the inside of the wheel covers/caps and low and behold you can see because of the dark color of the fluid in the wells of the wheels; brake fluid has been spewing now, both times as far as I can tell. I don't know how long it takes for the fluid reservoir to become empty, but I sure wouldn't want to be driving my vehicle when that happens. So this is in my opinion a "Life or Death" Safety Hazard and would really be appreciative for an immediate response! I need your suggestion as soon as you're able to, what should be my next step. I am a senior citizen and I purchased this 2013 vehicle as my future retirement vehicle in 2014 and retired in 2017. I believed it would be a nice, sturdy well-built and reliable vehicle for years to come. I've owned many a vehicle and have never had any major brake issues during all those years, just regular maintenance on brakes and other expected low maintenance. Never anything of this magnitude to put my life in danger. Wow! An 8 year old vehicle with just under 73,000 miles on the odometer driven less that 50 miles per month, I wouldn't have ever thought this could happen. Hopefully, there is a Safety Recall for this model as well. Still researching....

The purpose of this letter is to request a recall on 2013 Ford Edge. The customer satisfaction program 13N02 released in January of 2014 identifies that “it is possible for the brake booster on your vehicle to develop a small tear in the diaphragm.” This is what has occurred in my vehicle under 100,000 miles. The recall/program covers vehicles made prior to March 28, 2013 and my vehicle was made in approximately June. As a result my request for relief has to this point been denied. I am very disappointed as it is an identical issue to the recall but because my car is approximately 90 days younger than others identified, I am out $940.30 dollars for the repair. The repair is completed now. The vehicle was not stopping responsively and put myself and others at risk. My auto mechanic confirmed the issue and identified it as the same described in the recall noted above. There were no warning lamps or other symptoms to make us aware of the issue. Ford denies to cover my repair as it is a vehicle made shortly after the bulletin identifies.

Entire panel system shuts down when driving at various times. Non-functioning lights, speedometer, and warning systems. Entire panel across Ford Edge goes black. Driving at night and the entire cabin and headlamps shut off immediately. No hazard lights. Ford stated my vehicle is not recalled due to being manufactured at another plant from other recalls of the same year, model and make. Vehicle has less than 28,000 as of this date. Available for inspection immediately.

Backup camera started having issues (screen image upside down, screen flashing) 3 years ago. Dealer stated this is common complaint and since the car was not under warranty the estimated repair could be upwards to $2,000. I asked if the issue was common and pointed out there was a recall on new Ford cars and trucks due to backup camera issues, and why this issue shouldn't be covered as it is has the same problem that the recall on newer vehicle has? There was no response other than asking if I wanted the camera fixed, or not.

I HAVE EXPERIENCED SEVERAL OCCASIONS WHERE I HAVE EITHER HAD TO 1) PRESS THE BRAKES VERY HARD TO THE FLOOR TO STOP, SOMETIMES STILL ROLLING OR 2) OCCASIONALLY FELT VERY STIFF BRAKES THAT WILL NOT STOP THE CAR WHEN PRESSING ON THE BRAKE. THE CAR WOULD CONTINUE TO ROLL. I HAD TO PULL TO THE SIDE SO I WOULD NOT IMPACT THE CAR IN FRONT OF ME. THIS HAS HAPPENED SEVERAL TIMES ON HIGHWAY 23. THERE WAS A RECALL FOR A BRAKE BOOSTER ISSUE, BUT FORD CLAIMS MY CAR WAS MADE THE MONTH AFTER THE RECALL ENDED. THIS ISSUE HAS BEEN HAPPENING FOR YEARS, AND GETTING WORSE RECENTLY. WE HAD TO SCHEDULE THE REPAIR BECAUSE THE CAR WAS UNSAFE TO DRIVE. THE BRAKES WERE IN GOOD CONDITION OTHERWISE - NO OTHER ISSUES.

EVEN THOUGH THE DOOR IS CLOSED, THE DOOR OPEN SIGNAL IS ON AND WILL STAY ON AND I CANNOT LOCK THE CAR. IT WAS HAPPENING PERIODICALLY, NOW IT IS CONSISTENT. AFTER REVIEWING THE NHTSA WEBSITE, I NOTICED THAT 19N09 WAS ISSUED AND I NEVER RECEIVED THE NOTICE TO BRING THE CAR IN.

TL* THE CONTACT OWNS A 2013 FORD EDGE. THE CONTACT STATED WHILE DRIVING AT VARIOUS SPEEDS, THE BRAKE PEDAL WOULD DEPRESS TO THE FLOORBOARD TO BRING THE VEHICLE TO A STOP. THE CONTACT STATED THAT THE CHECK ENGINE WARNING LIGHT WAS ILLUMINATED. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC WHERE IT WAS DIAGNOSED WITH THE BRAKE BOOSTER NEEDING TO BE REPLACED. THE CONTACT WANTED A SECOND OPINION AND TOOK THE VEHICLE TO KEN GARFF ST. GEORGE FORD (145 HILTON DR, ST. GEORGE, UT 84770) WHERE IT WAS DIAGNOSED WITH THE SAME FAILURE. THE VEHICLE WAS NOT REPAIRED. THE CONTACT RELATED THE FAILURE TO AN UNKNOWN RECALL. THE MANUFACTURER WAS INFORMED OF THE FAILURE. THE CONTACT WAS INFORMED THAT THE VIN WAS NOT UNDER RECALL. THE FAILURE MILEAGE WAS APPROXIMATELY 112,000.

DRIVER DOOR AJAR INDICATOR REMAINS ON EVEN WHEN DOOR IS FULLY CLOSED. THIS RESULTS IN DOORS NOT BEING ABLE TO LOCK, POSING A POSSIBLE SAFETY ISSUE. THIS IS HAPPENING RANDOMLY. ADDITIONALLY, THE INTERIOR LIGHT ON CONTINUOUS ILLUMINATION WHICH COULD RESULT IN DEAD BATTERY.

2013 FORD EDGE WITH PUSH BUTTON START MODELS EXHIBITS A SHIFT TO PARK MESSAGE, DISPLAYED WHILE THE SHIFTER IS IN PARK POSITION AND VEHICLE IS STATIONARY AND PARKED. THERE HAS BEEN A TECHNICAL SERVICE BULLETIN ISSUED ON THIS 14 DECEMBER 2017, BUT REPAIR OF SHIFTER KIT -PARK DETECT SWITCH, 2011-2014 EDGE IS NOT COVERED AS A RECALL ISSUE EVEN THOUGH IT IS A WELL KNOWN PROBLEM.

I HAVE A HISSING NOISE WHEN PRESSING THE BRAKE AND A SOFTER FEELING WHEN PUSHING THE BRAKE. THIS HAPPENS WHEN I COME TO A COMPLETE STOP OR WHEN I'M IDLING. MY VEHICLE WAS BUILT IN THE PLANT THAT HAD A CUSTOMER SATISFACTION PROGRAM OFFER AN EXTENDED WARRANTY TO FIX THIS ISSUE, BUT MY DATE IS 6 MONTHS OFF OF THEIR WINDOW AND THEY WON'T COVER IT.

ON GOING ISSUE WITH BRAKE BOOSTER FAILURE, JUST HAD THE 2ND BRAKE BOOSTER REPLACED FOR A HARD BRAKE PEDAL DUE TO DIAPHRAM FAILURE IN THE BOOSTER, IT WAS REPLACED AT A LOCAL FORD DEALERSHIP ON DAY OF 3/2/2018 MILAGE ON VEHICLE WAS 42785 (THIS BOOSTER WAS REPLACED UNDER AN EXTENDED PART WARRANTY DEFECT) 3RD NEW BOOSTER INSTALLED 3/21/2021 MILAGE ON VEHICLE WAS74757 FORD CUSTOMERS SERVICE WAS UNRESPONSIVE TO PROBLEM

SPONGY SOFT BRAKE PEDAL DUE TO FAULTY ABS BRAKE MANIFOLD VALVE, (AS DIAGNOSIS FROM REPAIR SHOP) WHILE BRAKING TO MAKE A LEFT HAND TURN STARTED THE PROBLEM OF SPONGY, DIMINISHED BRAKING CAPACITY, APPLYING BRAKES WOULD RESULT IN A SOFT FADING PEDAL PROBLEM OCCURED WHILE CAR IN MOTION MAKING LEFT HAND TURN FROM HIGHWAY TO ROAD NORMAL BRAKING CONDITION

THE ABS WENT OUT. BRAKES WENT ALL THE WAY TO THE FLOOR. ON A SEPARATE OCCASION, A BRAKE LINE GAVE OUT AND WAS LEAKING' THAT NEEDED TO BE FULLY REPLACED' POWER BRAKE BOOSTER AND MASTER CYLINDER NEEDED TO BE REPLACED' THIS ALL HAPPENED WITHIN 4-5 MONTHS. THE WRENCH IDIOT LIGHT CAME ON AND THERE WAS LOSE OF POWER. IT HAS COME ON MULTIPLE TIMES BUT THEN GOES AWAY AND THEN THE CAR IS FINE.

FAILURE OF THE BRAKE BOOSTER. THIS ALLOWS THE BRAKE PEDAL TO GO ALMOST TO THE FLOOR, REQUIRING A LONGER STOPPING DISTANCE AND MORE PRESSURE ON THE BRAKE PEDAL. MY WIFE TOLD ME ABOUT THIS OCCASIONAL BEGINNING ABOUT 1.5 YEARS AGO BUT I WAS UNABLE TO DUPLICATE IT. THIS PAST WEDNESDAY FEBRUARY 17, 2021, WHILE I WAS DRIVING THE CAR AT VARIOUS SPEEDS, IT FAILED COMPLETELY. IN 2014 FORD ISSUED CSP 13N02 TO CORRECT THIS PROBLEM ON 2010-2013 FORD EDGE VEHICLES. THIS WAS NOT A RECALL, BUT IT SHOULD BE. MY WIFE NEVER RECEIVED NOTIFICATION FROM FORD OR THE SELLING DEALERSHIP ABOUT THIS. WE MADE AN APPOINTMENT FOR TODAY, FEBRUARY 21, 2021, AT THE SELLING DEALERSHIP. WHEN WE DROPPED IT OFF I INFORMED THEM OF THE PROBLEM, AS WELL AS CSP 13N02. SINCE HER VEHICLE HAD JUST OVER THE 150,000 MILE LIMIT FOR THE CSP THEY REFUSED TO PERFORM THE WORK UNDER THE TERMS OF THAT CSP. THAT CSP HAS A PARTS COST OF $200 AND ALLOWS 2 HOURS LABOR. THEY HAVE QUOTED HER $700+. THE CAR HAS BEEN LEFT THERE FOR REPAIR SINCE WE HAVE NO OTHER CHOICE. THERE SHOULD BE A RECALL INITIATED FOR THIS DANGEROUS SITUATION.

CAR WAS SERVICED IN MASSACHUSETTS PRIOR TO DRIVING TO FLORIDA. DEALER RECOMMENDED NEW BRAKES AND AIR CABIN FILTER. NO MENTION OF OTHER ISSUES DURING 99 POINT INSPECTION (REPORT NOT PROVIDED). REACHED FLORIDA AND CAME OFF HIGHWAY AND WAS CUT OFF AND SLAMMED ON BRAKES. HEARD A LARGE BOOM AND TRIED TO DRIVE FORWARD AND WOULD NOT DRIVE. REACHED PARKING LOT AND CAR WOULD REVERSE BUT WHEN MOVING FORWARD WOULD SKIP. HAD IT TOWED TO LOCAL DEALERSHIP TOLD ME THAT POWER TRANSFER UNIT HAD EXPLODED. MOST LIKELY HAD LEAK THAT WAS NOT DISCOVERED DURING CAR SERVICING. RESEARCHED ONLINE AND THE POWER TRANSFER UNIT SEEMS TO BE A MAJOR ISSUE WITH THE AWD FORD EDGE. SURPRISED THERE HAS NOT BEEN A RECALL.

1/19/2021 HAD ACCIDENT ON I85 HIGHWAY CHARLOTTE NC. WHEN I BRAKE AT 50 MILES FOR TRYING AVOID ACCIDENT CAR DIDN'T STOP AS SOON AS. BUT I HIT MY HEAD FIRST BEFORE THE AIRBAG DEPLOYED.. MY FOREHEAD IS BLACK AND BLUE STILL AFTER A WEEK OF THE ACCIDENT

LIGHT KEEPS COMING ON WHILE DRIVING, SAYING LEFT PASSENGER DOOR IS NOT CLOSED. SHORTLY AFTER THAT STARTED THE WIPERS STARTED COMING ON BY THEMSELVES ONCE THE CAR IS STARTED. WE DO NOT HAVE AUTOMATIC WIPERS. WHILE LOOKING ONLINE TO TRY TO FIGURE OUT WHY THIS WAS HAPPENING, DISCOVERED MANY OTHER PEOPLE HAD THE SAME PROBLEM ON THIS YEAR, MAKE & MODEL. THERE SHOULD BE A RECALL ON THIS SINCE THERE ARE SO MANY!

THE POWER TRANSFER UNIT FAILED WHICH COST $2,800.00 TO FIX. THIS SEEMS TO BE A COMMON PROBLEM WITH THIS MODEL CAR. AFTER RESEARCHING THIS ISSUE IT SEEMS TO BE BOTH VERY COSTLY AS WELL AS A SAFETY ISSUE AS WELL. AFTER BRINGING UP THE METALLIC NOISE A COUPLE OF TIMES WITH THE DEALERSHIP, I FINALLY ASKED THEM TO CHECK THE PTU UNIT WHICH IT WAS CONFIRMED TO BE.

THE COLLISION AVOIDANCE AND CRUISE CONTROL SYSTEM HAS BECOME INTERMITTENT, UNDEPENDABLE AND DANGEROUS WHILE DRIVING. THERE IS NO WAY TO TELL WHEN IT IS WOKING OR NOT AND TO DEPEND ON IT IS ASKING FOR DISASTER. THE DEALER DOESN'T SEEM TO HAVE A CLUE AS TO WHAT TO DO ABOUT IT.

POWER TRANSFER UNIT FAILED. COST TO FIX WAS $2,800.00. I BROUGHT IT TO THE FORD DEALER A COUPLE OF TIMES. AFTER DIAGNOSING IT MYSELF I ASKED THEM TO CHECK POWER TRANSFER UNIT WHICH WAS MAKING A METALLIC SOUND. I DID SOME RESEARCH AND FOUND THIS IS A VERY COMMON AND POSSIBLY DANGEROUS AND CERTAINLY COSTLY CONDITION WITH THIS CAR.

HAD TO HAVE TRANSMISSION REPLACED AT 48,000 MILES. I WAS DRIVING DOWN THE ROAD AND ALL OF A SUDDEN IT JUST SHUT OFF WHILE DRIVING. I WAS ON A CITY STREET DRIVING ABOUT 40 MPH. I HAD TO CALL THE LOCAL POLICE DEPARTMENT TO HAVE THEM COME PARK BEHIND THE CAR BECAUSE MULTIPLE PEOPLE ALMOST HIT ME WHILE STRANDED IN THE MIDDLE OF THE ROAD. OIL PRESSURE LIGHT CAME ON FOR A SINGLE SPLIT SECOND THEN WENT OFF. RIGHT AFTER THE TRANSMISSION GAVE OUT AND ENGINE SHUT OFF AS A WAY TO PROTECT THE MOTOR. I WAS ALMOST HIT BY SEVERAL PEOPLE. I STARTED THE CAR AGAIN AND IT IDLED FINE. AS SOON AS I SHIFTED INTO DRIVE IT SHUT OFF AGAIN. THIS COULD HAVE GOTTEN ME AND MY GF SERIOUSLY INJURED. REAR CROSS TRAFFIC WARNING SIGNALS GO OFF WHEN NOTHING IS AROUND. IT HAPPENS ALL THE TIME AND IS SUPER ANNOYING.

DRIVER'S SEAT BEGAN TO ROCK BACK AND FORTH WITH VEHICLE MOTION. SEAT IS POWER WITH MEMORY. DEALER STATES THAT ITS A KNOWN ISSUE WITH NO RECALL OR TSB. QUOTED $1600 FOR REPLACEMENT. SEAT HAS NOW BEGAN TO MOVE FORWARD UNDER BRAKING CONDITIONS, AND AFT UNDER ACCELERATION. THIS IS AN UNSAFE CONDITION THAT COULD BE A MAJOR CONTRIBUTING FACTOR TO AN ACCIDENT. UPON INSPECTION OF THE SEAT TRACK, THE GUIDE RAILS HAVE BEGAN SEPERATING AND HAVE BECOME LOOSE.

MY CAR HAS BEEN LEAKING OIL FOR YEARS, BUT NO ONE COULD FIND A LEAK IN OUR OIL SYSTEM. WE WERE JUST TOLD WE HAVE A CRACKED TRANSFER CASE BY THE FORD DEALERSHIP.

OVER A YEAR AGO MY DRIVER SIDE DOOR WOULD BE CLOSED AND MY EDGE WOULD SAID DOOR AJAR LEAVING THE LIGHTS ON AND ME UNABLE TO LOCK MY DOORS. AFTER DROPPING A BUNCH OF MONEY THE LATCH WAS REPLACED AND HAS A WARRANTY ON IT. MY PASSENGER DOOR IS NOW DOING THIS AND IF MY DRIVER DOOR HAS A WARRANTY MEANING WHATEVER COMPANY IS AWARE OF THIS HAPPENING AND COVERING IT, I WANT MY PASSENGER DOOR COVERED WITHOUT ME BEING OUT ANY MONEY! IT IS HARD TIMES RIGHT NOW AND ANY HELP WOULD BE GREAT!

ISSUE WITH BRAKES AT ONLY 66,000 MILES, HAVINGTO PUMP THE BRAKES, CAR STILL ROLLING WHEN PEDAL IS TO THE FLOOR, HISSING SOUND WHEN STOPPED. HAPPENED OVER A FEW WEEKS TIME. TOOK TO FORD DEALER, DIAGNOSED BRAKE BOOSTER AND NEEDS REPLACEMENT. RESEARCHED AND FOUND CUSTOMER SATISFACTION PROGRAM 13NO2 LETTER HTTPS://FORD.OEMDTC.COM/2280/13N02-EXTENDED-WARRANTY-COVERAGE-ON-BRAKE-BOOSTER-2010-2013-FORD-EDGE-LINCOLN-MKX DATING BACK TO 2014 REGARDING THIS SAME ISSUE BUT WAS TOLD BY MY DEALERSHIP SERVICE DEPT THAT MY VEHICLE WAS BUILT 3 MONTHS AFTER THE EFFECTED VEHICLE CUT OFF OF MARCH 3 2013 . THIS IS SO SUSPECT . I CANT DRIVE MY CAR. MY BRAKES DONT WORK. I TOOK IT TO FIRESTONE AND THE TECHICIAN TOLD ME THAT ITS NOT SAFE TO DRIVE. I WILL NEVER PURCHASE ANOTHER FORD VEHICLE AGAIN. ONCE THIS IS FIXED I WILL TRADE IT IN FOR A CHEVROLET. NOTE THAT THE DEALER CAN LOOK UP YOUR VEHICLE INFO IN THEIR SYSTEM CALLED OASIST,

BRAKES NOT WORKING PROPERLY. HAD BRAKES REPAIRED. ATTACHED INVOICES FOR OVER $2000. BRAKES STILL OVERHEATING, SMELLS LIKE THE CAR WILL CATCH FIRE, ENGINE LIGHTS COME ON, TOO HOT TO EVEN SWITCH IN GEAR, CAR NOT DRIVABLE NOW. NOW I'M TOLD IT IS A PROBLEM WITH FORD PARTS ABC CONTROL 2C219 AND ABC HYDRAULIC 2C215. I'M ALSO TOLD THE PART IS ON BACKORDER AND IS NOT AVAILABLE.

12/18/2020, I DROVE 2013 FORD EDGE TO A RESTAURANT IN TOWN. NO PROBLEMS. 12/19/2020, LEFT HOUSE, DROVE ONE MILE, TURNED ONTO PUBLIC ROAD, HIT BRAKES AND THEY WENT STRAIGHT TO THE FLOOR. NO BRAKING AT ALL. BRAKE FLUID VERY LOW. HAD BEEN FINE THE WEEK BEFORE. MANAGED TO GET CAR BACK HOME. HAD TOWED TO DEALER WHO SAID RECALLS FOR THAT WENT OUT IN SEPTEMBER BUT I DID NOT RECEIVE ONE.

FORD EDGE 2013 EVERY COUPLE OF MONTHS YOU WILL FIND THE BRAKE REACH TO THE FLOOR SUDDENLY. I VISITED THE AGENCY SOME TIMES THEY SAYING MASTER CILINDER AND SOME TIMES HYDRAULIC CONTROL UNIT AND BOTH ARE VERY EXPENSIVE BECAUSE MOST OF THIS CARS MODEL ALWAYS CHANGE IT. YOU HAVE TO PUT IN YOUR MIND EVERY TIME YOU WILL USE THE BRAKES THAT YOU WILL NOT FID THE BRAKES PEDAL.

TL* THE CONTACT OWNS A 2013 FORD EDGE. THE CONTACT STATED THAT WHILE ATTEMPTING TO STOP THE VEHICLE BY DEPRESSING THE BRAKE PEDAL, THE BRAKE PEDAL EXTENDED TO THE FLOOR, EXTENDING THE BRAKING DISTANCE. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC WHO DIAGNOSED THAT THE BRAKE BOOSTER WAS FAULTY AND NEEDED TO BE REPLACED. THE VEHICLE WAS NOT YET REPAIRED. THE LOCAL DEALER FORD SQUARE OF MT. VERNON LOCATED AT 1501 BROADWAY ST, MT VERNON, IL 62864 AND THE MANUFACTURER WERE NOTIFIED OF THE FAILURE BUT, NO ASSISTANCE WAS OFFERED. THE FAILURE MILEAGE WAS 80,000.

I WAS IN A CAR ACCIDENT AND THE AIRBAG INJURED MY CHEST AND SHOULDER AND CHEST. THEE SEAT BELT CUT MY NECK . I HAVE BEEN DRIVING FORDS ALL MY LIFE AND WAS A SATISFIED CUSTOMER. BUT AFTER THAT ACCIDENT I WAS SCARD BECAUSE THE DASH BOARD DROPPED DOWN. I NOW QUESTION MY SAFETY IN A FORD EDGE. I WAS DRIVING AT A SPEED OF 35 MILES AN HOUR.

TL* THE CONTACT OWNS A 2013 FORD EDGE. THE CONTACT STATED THAT WHILE DRIVING APPROXIMATELY 5 MPH PULLING INTO PARKING SPACE WHEN THEY ATTEMPTED TO PRESS THE BRAKES, HOWEVER, THE BRAKE PEDAL FLOORED CAUSING THE VEHICLE TO SKIP THE CURB. THERE WERE NO AIR BAGS, NO DAMAGE TO THE VEHICLE.. THE VEHICLE WAS NOT TOWED. THERE WERE NO INJURIES. THE CONTACT HAD CONTINUED TO OPERATE THE VEHICLE AS NORMAL HOWEVER THE FAILURE WOULD OCCUR INTERMITTENTLY AT VARIOUS SPEEDS. THE CONTACT TOOK THE VEHICLE TO A CERTIFIED MECHANIC WHO REPLACED THE BRAKES AND INFORMED THEM OF A SB REGARDING THE BRAKE BOOSTER. THE CONTACT SPOKE WITH ARCHIE COCHRANE MOTORS INC. (2133 KING AVE W, BILLINGS, MT 59102;(406) 656-1100) WHO REPLACED THE BRAKE BOOSTER AND THE HOSE. THE DEALER STATED THE ISSUE WAS NOT RESOLVED. THE DEALER INFORMED THEM THAT THE HYDRAULIC CONTROL UNIT NEEDED TO BE REPLACED HOWEVER IT WOULD TAKE APPROXIMATELY A MONTH DUE TO BACKORDER. THE VEHICLE HAD NOT BEEN REPAIRED. THE MANUFACTURER WAS MADE AWARE AND OPENED A CASE REGARDING THE MATTER. THE APPROXIMATE FAILURE MILEAGE WAS 118,000.

TL* THE CONTACT OWNS A 2013 FORD EDGE. THE CONTACT STATED THAT WHILE DRIVING AT 50-55 MPH, THE VEHICLE JERKED AND THERE WAS AN ABNORMAL BURNING SMELL DETECTED. THE INSTRUMENT CLUSTER CONTINUED TO RESET. THE CHECK ENGINE WARNING LIGHT WAS ILLUMINATED. THE VEHICLE WAS TOWED TO LONG-LEWIS FORD 2091 FAIRVIEW AVE, PRATTVILLE, AL 3606 334) 365-2272 WHERE IT WAS DIAGNOSED THE COIL PACK WAS BURNT OUT AND THE PCS SYSTEM NEEDED TO REPLACED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOT CONTACTED. THE FAILURE MILEAGE WAS 154,000.

CAMERA BACKUP DOES NOT WORK, THE PASSENGER DOOR WILL NOT LATCH, SO IT IS OPEN AND FLEW OPEN WHILE DRIVING.

TL* THE CONTACT OWNS A 2013 FORD EDGE. THE CONTACT STATED THAT THE FRONT DRIVER'S SIDE SEAT BELT FAILED TO RETRACT. THE CONTACT CALLED CROSSROADS FORD LINCOLN INC. (1070 VERSAILLES RD, FRANKFORT, KY 40601; (502) 695-1990) AND THE DEALER WAS MADE AWARE OF THE FAILURE. THE VEHICLE WAS NOT DIAGNOSED NOR REPAIRED. THE MANUFACTURER WAS INFORMED OF THE FAILURE. THE FAILURE MILEAGE WAS 113,794.

TL* THE CONTACT OWNS A 2013 FORD EDGE. THE CONTACT STATED THAT WHILE DRIVING AT VARIOUS SPEEDS, THE BRAKES FAILED TO OPERATE WITHOUT WARNING. THE CONTACT INITIALLY HAD THE BRAKE MASTER CYLINDER REPLACED BY HER HUSBAND HOWEVER, THE FAILURE RECURRED. THE SECOND TIME, THE CONTACT HAD THE VEHICLE TAKEN TO AN INDEPENDENT MECHANIC WHO DIAGNOSED THE VEHICLE WITH A DEFECTIVE ABS MODULE. THE MECHANIC THEN SPOKE WITH FOWLER FORD (3400 S SHERIDAN RD, TULSA, OK 74145) WHERE HE WAS INFORMED THAT HE WOULD BE PLACED ON A WAITING LIST TO RECEIVE PARTS FOR THE REPAIR. THE VEHICLE REMAINED WITH THE INDEPENDENT MECHANIC. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE VEHICLE HAD WAS NOT REPAIRED. THE FAILURE MILEAGE WAS APPROXIMATELY 77,000.

THE ENGINE LIGHT IS ON IN MY CAR. I TOOK IT TO A REPAIR SHOP AND THEY SAID IT HAD THE CODES OF P2196 AND P2198 A H02S HEATED OXYGEN SENSOR IS MALFUNTIONING. WHEN THE REP PULLED UP THE CODES HE INFORMED ME THEY HAD THOUSANDS OF MY SAME VEHICLE WITH THE SAME PROBLEM. I CONTACTED FORD WARRANTY AND THEY SAID IT WAS NOT COVERED. THIS IS HORRIBLE FOR FORD TO KNOW THIS IS A DEFECT ON THEIR VEHICLE AND NOT BE RESPONSIBLE FOR FIXING IT. SO I WOULD LIKE TO LAUNCH THIS FORMAL COMPLAINT. I WILL NEVER BUY ANOTHER FORD VEHICLE AGAIN. THE AIP HAS GONE OUT IN MY VEHICLE AND I HAVE HAD OTHER ISSUES THAT THE FORD WARRANTY HAS SAID DID NOT APPLY. THE VEHICLE WAS IN MOTION WHEN THE LIGHT CAME ON.

MY REAR/BACKUP CAMERA IS INOPERATIVE AND DOESN'T ENGAGE PROPERLY. ALSO, MY "CHECK ENGINE LIGHT" COMES ON ( AND GOES OFF) PERIODICALLY; CODE "402" APPEARS {EMISSIONS} ISSUE!??

TL* THE CONTACT OWNS A 2013 FORD EDGE. THE CONTACT STATED THAT THE DOOR AJAR WARNING LIGHT ILLUMINATE AND THE CONTACT HAD TO TURN THE VEHICLE ON AND PLACE THE VEHICLE IN PARK WHILE OPENING AND CLOSING THE DOOR FOR THE WARNING LIGHT TO NOT BE DISPLAYED. THE CONTACT STATED THAT THE PROCEDURE NEEDED TO BE PERFORMED SEVERAL TIMES. THE CONTACT HAD TAKEN THE VEHICLE TO A CERTIFIED MECHANIC BUT WAS UNABLE TO CONFIRM WHETHER OR NOT ANY REPAIRS WERE PERFORMED. THE CONTACT STATED THAT THE FAILURE RECURRED INTERMITTENTLY. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 147,000.

I LIVE ON A RURAL HIGHWAY, UPON APPROACHING MY HOUSE, TRAVELING AROUND 55 MPH, WHEN I APPLIED MY BRAKES, THE ABS SYSTEM ACTIVATED, THE PEDAL WENT TO THE FLOOR, ALMOST DIDN'T STOP AND ALMOST TOOK MY MAILBOX OUT, FORTUNATELY I WAS HOME. THE NEXT DAY, THE BRAKE PEDAL NOW GOES TO THE FLOOR WITH LITTLE BRAKING POWER. I WORK FOR AN INDEPENDENT REPAIR FACILITY AND HAVE DETERMINED THE PROBLEM IS WITH THE HCU. 2 OTHER VEHICLES CAME TO OUR SHOP WITH THE SAME PROBLEM WITHIN THE LAST COUPLE MONTHS. I HAVE CONTACTED FORD AND HAVE BEEN INFORMED THERE ARE RECALLS/CAMPAIGNS FOR THIS PROBLEM. THIS IS DEFINITELY A SAFETY ISSUE WITH THE SUDDEN LOSS OF BRAKES. FORD MOTOR CO. SHOULD TAKE RESPONSIBILITY FOR THIS COMMON PROBLEM!

DRIVER DOOR SAYS AJAR AFTER CLOSING DOOR DRAINING BATTERY ALARM GOES OFF IN MIDDLE OF THE NIGHT AS BATTERY DRAINS AND EVENTUALLY DIES.

PASSANGER DOOR ADJAR LIGHT ON ALL THE TIME AND DOORS WILL NOT LOCK WITH LIGHT ON. A SAFETY HAZARD WHEN IN HIGH CRIME AREAS. HAVE RECALL FOR DRIVERS DOOR BUT NOT PASSANGER DOOR.

IGNITION SWITCH IS STAYING TURNED ON AFTER LETTING GO OF THE KEY WHEN STARTING THE CAR.

THE VEHICLE FAILED TO BRAKE PROPERLY AND MAINTAIN ITS DISTANCE.

FOR NO REASON THE GLASS SUN ROOF ON OUR 2013 FORD EDGE EXPLODED TO DAY WHILE DRIVING ON THE HI WAY NOTHING HIT THE GLASS THE SOUND MAD ME LOSE CONTROL FOR I FEW SECONDS I CALLED FORD DEALER TO SEE IF THERE WAS A RECALL THEY SAID NO THE CAR IS OUT OF WARRANTY I SEE THIS IS A PROBLEM WITH SUN ROOFS FROM 2008 TO NOW WITH FORD EDGE AND OTHER AUTO

VEHICLE IS EXTREMELY SHAKY AND HARD TO HANDLE. ALSO SOMETIMES THE ADVANCED TRACTION CONTROL WARNING LIGHT COMES ON IN THE ANTI-LOCK BRAKES ENGAGE WHILE BREAKING NORMAL LEE

TL* THE CONTACT OWNS A 2013 FORD EDGE. THE CONTACT STATED THAT WHILE REVERSING OUT OF THE DRIVEWAY, THE BRAKE PEDAL BECAME DIFFICULT TO DEPRESS. THE CONTACT MENTIONED THAT WHILE APPROACHING A STOP SIGN, THE BRAKE PEDAL WAS DEPRESSED HOWEVER, THE VEHICLE HESITATED TO STOP WITH AN ABNORMAL SOUND BEING HEARD. AN UNKNOWN WARNING LIGHT WAS ILLUMINATED. THE VEHICLE WAS TAKEN TO MALLOY FORD OF WINCHESTER (1911 VALLEY AVE, WINCHESTER, VA 22601, (888) 710-7061) WHERE IT WAS DIAGNOSED AND IT WAS DETERMINED THAT THE ABS MODULE NEEDED TO BE REPLACED. THE REPAIR WAS STILL PENDING. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE AND REFERRED THE CONTACT THE NHTSA TO FILE A COMPLAINT. THE CONTACT MENTIONED A MANUFACTURER EXTENDED WARRANTY COVERAGE FOR 13N02 (CUSTOMER SATISFACTION PROGRAM) HOWEVER, THE VIN WAS NOT INCLUDED IN THE COVERAGE. THE FAILURE MILEAGE WAS APPROXIMATELY 102,000.

TL* THE CONTACT OWNS A 2013 FORD EDGE. THE CONTACT STATED THAT WHILE APPROACHING A STOP SIGN, THE BRAKE PEDAL WAS DEPRESSED AND FAILED TO OPERATED AS DESIGNED. THERE WAS NO WARNING LIGHT ILLUMINATED. THE CONTACT PUMPED THE BRAKE PEDAL SEVERAL TIMES HOWEVER, THE BRAKE PEDAL WENT TO THE FLOOR. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC TO BE DIAGNOSED HOWEVER, THE MECHANIC WAS UNABLE TO DUPLICATE THE FAILURE. THE VEHICLE WAS TEST DRIVEN BY THE MECHANIC AND IT WAS DETERMINED THAT THE BRAKE PEDAL WAS DEFECTIVE. A DEALER WAS NOT CONTACTED. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS APPROXIMATELY 132,000.*CK*JB

I WAS DRIVING HOME FROM A DAY TRIP I HAD MADE. MY BRAKES NEVER GAVE ME NO PROBLEMS. INTO I WAS A HOUR AWAY FROM HOME AND IT HAD STARTED RAINING A LITTLE SO I HIT THE BRAKES JUST A LITTLE BIT AND NOTICE THAT MY BRAKES WAS GOING ALL THE WAY TO THE FLOOR. I LITERALLY HAD TO PUMP THE BRAKES AND BE VERY CAREFUL UNTIL I GOT HOME. THEN NOTICED THERE WAS NOT A DROP OF BRAKE FLUID. THIS IS VERY DANGEROUS.

1. LOW ENGINE OIL PRESSURE LIGHT CONTINUES TO COME ON AND CAUSE THE VEHICLE ENGINE TO SEIZE UP. CHECKED OIL LEVEL WHICH WAS GOOD AND CHANGED OIL. WHILE DRIVING THE VEHICLE ON CITY STREETS IT CONTINUES TO SEIZE THE ENGINE UP AND CAUSE THE VEHICLE TO BECOME STATIONARY. IT TAKES A FEW TRIES BEFORE THE ENGINE WILL TURN OVER WHEN I TRY TO RESTART THE VEHICLE. 2. THE BRAKE ISSUE CONTINUES TO HAPPEN DAILY THAT THE BRAKES WILL FAIL AND NOT ALLOW ME TO USE THEM WHILE IN STOP AND GO TRAFFIC. IT SEEMS TO DO ALRIGHT ON THE FREEWAY OR WHEN I AM AT A CONSTANT SPEED. THEY MAKE A WHOOSHING SOUND AND MAKE THE BRAKES EXTREMELY DIFFICULT TO PUSH THE BRAKE PEDAL DOWN AND SOMETIMES IT WILL NOT ALLOW ME TO USE THE BRAKES AT ALL. I HAVE TAKEN IT TO 2 DIFFERENT MECHANICS AND I AM WAITING FOR AN APPOINTMENT TO GO TO THE FORD DEALERSHIP AND HAVE IT CHECKED OUT. THE LOW ENGINE OIL PRESSURE LIGHT HAS BEEN GOING ON FOR MONTHS. IT WILL COME ON AND GO OFF QUITE OFTEN BUT IT IS NOT THROWING ANY CODES SO THE MECHANIC SHOPS CAN'T DIAGNOSE THE ISSUE. THE BRAKE ISSUE IS FAIRLY RECENT WITHIN THE LAST 2 WEEKS. I HAVE AN APPOINTMENT ON OCTOBER 27TH 2020 AT 8 AM FOR THE BRAKE AND ENGINE ISSUE.

HORN DOESNT WORK. CONSTANT DOOR AJAR ON DRIVERS DOOR. PASSENGERSEAT WONT GO BACK.

TL* THE CONTACT OWNS A 2013 FORD EDGE. THE CONTACT STATED THAT WHILE DRIVING AT VARIOUS SPEEDS, THE CONTACT HAD TO PUMP THE BRAKE PEDAL NUMEROUS TIMES OR DEPRESS THE BRAKE PEDAL TO THE FLOORBOARD STOP THE VEHICLE. THERE WAS NO WARNING LIGHT ILLUMINATED. THE CONTACT ALSO STATED THAT AN ABNORMAL SOUND WAS COMING FROM THE BRAKE PEDAL WHILE DEPRESSED. THE VEHICLE WAS TAKEN TO PUGMIRE FORD OF CARTERSVILLE (352 N TENNESSEE ST, CARTERSVILLE, GA 30120) WHERE THEY DIAGNOSED THE VEHICLE WITH A DEFECTIVE BRAKE MASTER CYLINDER AND BRAKE BOOSTER. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE AND INFORMED HER THAT THERE WERE NO RECALLS ON THE VEHICLE. THE CONTACT WAS DIRECTLY TRANSFERRED TO NHTSA FOR ASSISTANCE. THE VEHICLE WAS NOT REPAIRED. THE FAILURE MILEAGE WAS UNKNOWN.

BRAKE BOOSTER FAILURE HISSING LEAK FORD WILL NOT HONOR RECALL BECAUSE OF LOCATION WHERE MADE. CAR DIES OUT AT LOW RPM 104,000 MILES THIS FAILURE IS KNOWN AS CUSTOMER SATISFACTION PROGRAM 13N02

THE BRAKE PEDAL ACTS AS IF THERE IS AIR IN THE LINE OR THE NEED TO BE BLED. THE BRAKE PADS ARE FAIRLY NEW CHANGED THIS YEAR. THE NEXT STOP STARTS THE SAME THEN THE PEDAL GOES TO THE FLOOR. THE OTHER ISSUE IS THE ENGINE OIL PRESSURE LIGHT COMES ON. THE IDLE ID EFFECTED BY THIS AND THE ENGINE NEARLY STALLS.

BRAKES WENT OUT WHILE IN MOTION AND PEDAL IS LIKE A SPONGE AND WILL NOT ENGAGE. BRAKE BOOSTER WAS REPLACED UNDER FORDS CUSTOMER SATISFACTION PROGRAM IN NOV 2019 NOW OCT 2020 SAME PROBLEM. NOT SAFE TO DRIVE CAN NOT STOP WITH IN 10 FEET.

MY BACKUP CAMERA IS IN 2013 FORD EDGE IS NOT WORKING FOR PAST 2YEARS JUST LIKE IN THE 2020 MODELS RECALL.

TL* THE CONTACT OWNS A 2013 FORD EDGE. THE CONTACT STATED THAT THE REAR CAMERA FAILED. THE CONTACT STATED THAT THE SCREEN WAS BLACK SCREEN AND WHILE OPERABLE, THE IMAGE WAS DISPLAYED UPSIDE DOWN WITH A BEEPING SOUND. THE CONTACT STATED THAT THE FAILURE WAS INTERMITTENT. THE CONTACT ALSO STATED THAT THE LIFTGATE FAILED TO CLOSE OR OPEN COMPLETELY. THE VEHICLE WAS TAKEN TO CORWIN FORD OF SPRINGFIELD (3241 SOUTH GLENSTONE AVENUE, SPRINGFIELD, MO, 65804, (417) 883-4330) TO BE DIAGNOSED. THE CONTACT WAS INFORMED THAT THE REAR CAMERA AND LIFTGATE NEEDED TO BE REPLACED. THE MANUFACTURER WAS CONTACTED AND STATED THAT THE VEHICLE WAS NOT INCLUDED IN NHTSA CAMPAIGN NUMBER: 20V575000 (VISIBILITY). THE VEHICLE WAS NOT REPAIRED. THE FAILURE MILEAGE WAS 68,000.

BRAKES WENT OUT ON ME AS I WAS DRIVING THROUGH BEACH TRAFFIC FULL OF PEDESTRIANS AND PEOPLE STOPPING QUICKLY FOR A PARKING SPACE. HAD TO GO TO THE FLOOR WITH THEM TO GET THE CAR TO STOP. THIS IS A KNOWN (EXCEPT TO ME... I NEVER GOT A LETTER) PROBLEM INVOLVING THE BRAKE BOOSTER AND ALSO POSSIBLY THE HEAD CONTROL UNIT. I'VE PAID $3,000 IN REPAIRS FOR BRAKES ON A CAR WITH 136,000 MILES ON IT.

TL* THE CONTACT OWNS A 2013 FORD EDGE. THE CONTACT STATED THAT WHILE THE VEHICLE WAS IN REVERSE, THE IMAGE DISPLAYED ON THE BACK OVER PREVENTION SCREEN WAS UPSIDE DOWN. THE CONTACT HAD NOT CONTACTED A DEALER. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE. THE VEHICLE WAS NOT REPAIRED. THE APPROXIMATE FAILURE MILEAGE WAS 71,000.

WHILE DRIVING OUR 2013 FORD EDGE THE BRAKE PEDAL ALL OF A SUDDEN WENT ALMOST TO THE FLOOR TO STOP THE CAR, AND MADE A HISSING NOISE WHEN THE BRAKES WERE APPLIED. THIS 2013 FORD EDGE HAD A SIMILAR PROBLEM LAST YEAR WHEN MY WIFE ALMOST HIT A WALL AND WE HAD A POWER BRAKE BOOSTER INSTALLED MARCH 23, 2019. I WAS TOLD BY FORD IT WAS NOT PART OF THE RECALL THAT THEY ISSUED BASED ON MY VIN BACK IN MARCH OF 2019. NOW IN OCTOBER 2020 THE SAME ISSUE HAS RETURNED AND I NEED ANOTHER POWER BRAKE BOOSTER INSTALLED. FORD SAYS THAT IT IS NOT A DESIGN ISSUE, BUT THE CAR HAS 58,000 MILES AND IS NOW HAVING A THIRD POWER BRAKE BOOSTER SINCE NEW. MY WIFE DOES NOT TRUST THE BRAKING SYSTEM BASED ON THIS.

AT LESS THAN 69,000 MILES, MY 2013 FORD EDGE DEVELOPED A WHINE IN THE POWER TRAIN, NOTED BY MY INDEPENDENT MECHANIC. I OWN ONE VEHICLE AND I LIVE 13 MILES FROM THE FORD DEALERSHIP IN COATESVILLE WHERE I PURCHASED IT NEW IN 2013. THE DEALERSHIP DIAGNOSED THE PROBLEM AS THE POWER TRANSFER UNIT AND INDICATED IT COULD FAIL AT ANY TIME (CAUSING A REAL SAFETY ISSUE). RELUCTANT TO RISK DRIVING IT ANY MORE THAN ABSOLUTELY NECESSARY, I HAD IT REPLACED AT A COST OF $2,000. THE DEALER SUBMITTED A CLAIM TO FORD TO SEEK ANY FINANCIAL HELP, SINCE IT HAD LESS THAN 69,000 MILES. CLAIM WAS DENIED ON THE BASIS THAT IT WAS BEYOND THE 60,000 MILE EXTENDED WARRANTY THRESHOLD AND THAT IT HAD NOT BEEN CONTINUALLY SERVICED BY THE DEALERSHIP. AT LESS THAN 9,000 BEYOND THE WARRANTY THE PTU FOR THIS 2013 FORD WAS CLEARLY DEFECTIVE AND IT CRIES OUT FOR A RECALL.

MY HUSBAND AND I HAVE FINANCED A 2013 FORD EDGE LAST YEAR 2019. THE SAME YEAR THE BREAK PEDAL GOES STRAIT TO THE FLOOR. IT IS NOW SEPTEMBER 2020 AND IS STILL HAVING THE SAME PROBLEM. WE HAVE REPLACED THE BREAK BOOSTER JUST LAST WEEK AND THE PROBLEM STILL REMAIN THE SAME. SOMETIMES THE BREAK LIGHT MESSAGE WILL COME ON IN DAH BOARD AND SOMETIMES NOT. I CALLED CORPORATE IN MI, AND GOT THE RUN AROUND AROUND ABOUT MY VEHICLE. THERE ARE NO RECALLS ON THIS SITUATION AND THEY WANT US TO BUY AN EXTENDED WARRANTY ON THE BREAK BOOSTER. THEY CLAIM I CANT TAKE MY SUV TO CLOSEST FORD COMPANY TO GET IT INSPECTED FOR FREE. WE SPENT HUNDREDS OF DOLLARS ON THIS SAME PROBLEM. THEY SAID KEEP YOUR RECEIPT. I DID MY RESEARCH AND THE KELLY BLUE BOOK STATES REVIEWS OF THE SAME ISSUES, THAT I AM HAVING. I HAVE CHILDREN AND IS AFRAID TO DRIVE MY VEHICLE AT ALL TIMES. THIS IS A SAFETY ISSUE, NOT JUST FOR MYSELF AND THE FAMILY BUT FOR OTHER DRIVERS ON THE ROAD. FORD NEED TO RECALL THIS ISSUE AND THEY DON'T WANT TO ACKNOWLEDGE THAT THIS IS A HUGE SAFETY RISK. I AM STILL PAYING ON THE CAR CURRENTLY WITH ANOTHER YEAR OF FINANCING TO PAY OFF THE CAR. I AM AFRAID THAT I WILL GET INTO A ACCIDENT AND HURT MYSELF, FAMILY AND OTHERS ON THE ROAD. I CAN NOT AFFORD THIS PROBLEM ANYMORE. PLEASE HELP ME GET THIS RESOLVED.

SUV WON'T CRANK WHEN IT'S TOO HOT (ABOVE 90 DEGREES). EVERY SUMMER I HAVE THIS PROBLEM. SOMETIMES IT WILL CRANK IF I PUT THE CAR IN NEUTRAL.

TL* THE CONTACT OWNS A 2013 FORD EDGE. THE CONTACT STATED WHILE DRIVING 15 MPH AND DEPRESSING THE BRAKE PEDAL TO THE FLOOR TO DECREASE THE SPEED, THE CONTACT HEARD AN ABNORMAL NORMAL NOISE. THE CONTACT STATED NO WARNING LIGHT WAS ILLUMINATED. THE CONTACT STATED THE FAILURE RECURRED WITH THE LOW ENGINE OIL WARNING LIGHT ILLUMINATED. THE VEHICLE STALLED. THE CONTACT WAS ABLE TO RESTART THE VEHICLE. THE CONTACT ALSO STATED SHE EXPERIENCED THE FAILURE WHILE SHIFTING GEARS IN REVERSE AND DRIVE. THE VEHICLE WAS TAKEN TO COLONIAL FORD OF PLYMOUTH LOCATED AT 11 PILGRIM HILL RD, PLYMOUTH, MA 02360, (508) 746-3400, WHERE IT WAS DIAGNOSED WITH NEEDING THE BRAKE BOOSTER TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER HAD BEEN INFORMED OF FAILURE. THE FAILURE MILEAGE WAS APPROXIMATELY 128,000.

MY 2013 FORD EDGE HAS BEEN HAVING ISSUES WITH THE DRIVER'S DOOR LATCH SENSOR. THE SENSOR DOES NOT WORK PROPERLY AND THE VEHICLE COMPUTER IS CONSTANTLY THINKING THAT MY DOOR IS AJAR. IT ILLUMINATES THE INTERIOR LIGHTS CAUSING DISTRACTIONS AND SAFETY ISSUES FOR ME TRYING TO DRIVE AND OTHER DRIVERS AROUND ME, ESPECIALLY SINCE I WORK 3RD SHIFT AND DO A LOT OF NIGHTTIME DRIVING. IT HAS DRAINED MY BATTERY NUMEROUS TIMES DUE TO IT SETTING MY ALARM OFF INTERMITTENTLY BECAUSE IT ALL OF THE SUDDEN THINKS MY DOOR IS OPEN WHEN I HAVE IT PARKED. I HAVE READ SO MANY COMPLAINTS OF THIS ISSUE. THIS SHOULD HAVE BEEN A RECALL BY FORD YEARS AGO AS THIS IS A SAFETY HAZARD. FORD SENT A LETTER OUT STATING THAT THEY WOULD DO A ONE-TIME COURTESY FIX FOR PEOPLE HAVING THIS PROBLEM, HOWEVER, THEY LISTED REQUIREMENTS FOR MILEAGE AND AGE OF VEHICLE THAT YOU HAD TO MEET TO HAVE THEM FIX IT. SO EVEN THOUGH I HAVE OWNED THIS CAR SINCE 35,000 MILES, THEY TOLD ME THAT I DIDN'T QUALIFY. FORD IS NOT GOING TO STEP UP ON THEIR OWN AND BE RESPONSIBLE ABOUT THIS, THEY NEED IT TO BE FORCED ON THEM TO DO SO.

2013 FORD EDGE SPORT CURRENTLY AT AROUND 48K MILES. (TODAY DATE: SEPT 10, 2020). WHILE BRAKING I NOTICED A HISSING/AIR LEAK SOUND,AND THE BRAKE GETS HARDER TO PRESS AT CERTAIN SPEEDS. DIDN'T THINK MUCH OF IT UNTIL I SEARCHED THE INTERNET. I READ ON SEVERAL FORUMS THAT THIS IS A VERY COMMON ISSUE FOR THIS YEAR AND MODEL. I ALSO SAW THAT THERE IS A "CUSTOMER SATISFACTION" PROGRAM 13NO2 WHICH PROVIDES AN EXTENDED WARRANTY FOR THE BRAKE BOOSTER ON THE EDGE/MKX 2010-2013. I CONTACTED FORD VIA TWITTER AND APPARENTLY MY CAR DOESN'T QUALIFY. HOW THE DOES IT NOT QUALIFY!? THIS IS CLEARLY A WIDESPREAD COMMON ISSUE FOR THIS YEAR/MODEL AND IS AN EXTREME SAFETY HAZARD!!! ITS MY FIRST AND PROBABLY LAST FORD ILL PURCHASE. HOW CAN A COMPANY BE SO DISMISSIVE OF THIS PROBLEM ON THEIR FAMILY VEHICLE. GREED, THAT'S WHY. THIS NEEDS TO BE RECALLED OR AT THE VERY MINIMUM THE "CUSTOMER SATISFACTION" PROGRAM NEEDS TO BE EXPANDED TO ALL EDGE/MKX VEHICLES! RECENTLY THE PROBLEM HAS NOW STARTED TO CAUSE MY VEHICLE TO STALL OUT WHEN IDLE AT STOP LIGHTS/SIGNS (ANOTHER SYMPTOM OF A BAD BRAKE BOOSTER). THIS IS VERY UNSAFE! OBVIOUSLY I'M GOING TO GET THIS REPAIRED BUT I SHOULDN'T HAVE TO SINCE FORD GOT CHEAP WITH THEIR SUPPLIER OF THIS DEFECTIVE PART.

2013 FORD EDGE UNEXPECTEDLY STALLS WHILE DRIVING ON STREET. VEHICLE SETS A CODE AND NOT CORRECTED. NOW DETERMINED THROTTLE BODY MODULE NEED REPLACEMENT. ALSO HAVE A 2015 FORD EDGE THAT EXHIBITED SAME PROBLEM. IT WAS DETERMINED THE PURGE VALVE WAS BAD. A KNOW NUMBER OF PEOPLE HAD THIS SIMILAR PROBLEMS. ANY FUTURE ACTIVITY BEING TALKED ABOUT

TEMPERATURE BLEND DOOR ACTUATOR KEEPS FAILING. IT WILL EITHER GET STUCK AND STAY ON COLD OR GET STUCK ON HOT AND WON'T SWITCH OVER. I'VE HAD TO REPLACE THIS EVERY YEAR FOR THE LAST 3 YEARS NOW. I SHOULD HAVE TO BE REPLACING A PART LIKE THIS EVERY TIME THE SEASONS CHANGE.

DRIVING HEARD A CLUNK SOUND AND CAR WENT INTO LIMP MODE. GOING 50 MPH ON STRAIGHT ROADWAY. THE 'WRENCH' LIGHT CAME ON AND VEHICLE CONTINUED IN LIMP MODE. PULLED OVER AND PUT ON EMERGENCY FLASHERS. CAR HAD TO BE TOWED TO DEALERSHIP. THEY PUT ON MACHINE TO CHECK CODES AND FOUND NOTHING AND THERE WAS ERROR NO CODE STORED. BEFORE THEY CAN DO ANYTHING TO FIX VEHICLE THEY NEED IT TO REPLICATE ERROR. THE WRENCH LIGHT IS OUT, BUT NOW WORRIED TO DRIVE BECAUSE NOTHING WAS RESOLVED.

CAR SHUT OFF WHILE I WAS DRIVING 65MPH IN MOTION ON HIGHWAY NO WARNING , I AM VERY FRIGHTEN TO DRIVE THE VEHICLE IT HAPPENED 3 TIMES PRIOR TO THE FIRST ONE, MECHANIC HAS NO IDEA WHY THIS IS HAPPENING . THIS IS VERY DANGEROUS AND A SERIOUS MATTER

TL* THE CONTACT'S AUNT OWNS A 2013 FORD EDGE. THE CONTACT STATED WHILE DRIVING 20 MPH, THE TRANSMISSION WARNING LIGHT ILLUMINATED AND THE VEHICLE DECELERATED INDEPENDENTLY. THE CONTACT WAS ABLE TO PARK ON THE SIDE OF THE ROAD AND TURN OFF THE IGNITION. THE VEHICLE WAS RESTARTED AND THE WARNING LIGHT WAS NO LONGER DISPLAYED. THE VEHICLE WAS TAKEN TO KOONS FORD LINCOLN OF ANNAPOLIS LOCATED AT 2540 RIVA RD, ANNAPOLIS, MD 21401, (410) 224-2100 HOWEVER, THE MECHANIC WAS UNABLE TO DUPLICATE THE FAILURE. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER HAD NOT BEEN INFORMED OF FAILURE. THE FAILURE MILEAGE WAS 131,995.

VEHICLE HAD BRAKE FAILURE TO BRAKE BOOSTER ISSUES. FORD STATES NOT COVERED UNDER RECALL BUT HAVING EXACT ISSUE OF RECALL. VEHICLE WAS IN MOTION WHEN BRAKES FAILED, TURNING INTO A DAYCARE CENTER.

DRIVING UP HILL THIS VEHICLE LOSS POWER AND THE TRANSMISSION DISENGAGED IN THE MIDDLE OF TRAFFIC I LET THE ROLL BACKWARD INTO A DRIVEWAY SHUT THE SWITCH OFF WAITED ABOUT FIVE MINUTES. I RESTARTED PUT IN GEAR AND IT DROVE AS THOUGH IT HAD NO PROBLEM

TL* THE CONTACT OWNS A 2013 FORD EDGE. THE CONTACT STATED THAT WHILE DRIVING AT 35 MPH, THE BRAKE PEDAL REQUIRED EXCESSIVE FORCE TO STOP THE VEHICLE. THE CONTACT STATED NO WARNING LIGHT WAS ILLUMINATED. THE CONTACT STATED SHE WAS ABLE TO DRIVE TO RESIDENCE. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC AND WAS INFORMED THAT THE BRAKE BOOSTER AND BRAKE BOOSTER HOSES NEEDED TO BE REPLACED. THE CONTACT CALLED LOCAL DEALER LANCE CUNNINGHAM FORD LOCATED AT 4101 CLINTON HWY, KNOXVILLE, TN 37912, (866) 591-3943 AND TED RUSSELL FORD LINCOLN LOCATED AT 8551 KINGSTON PIKE, KNOXVILLE, TN 37919, (865) 693-7611 AND WERE MADE AWARE OF THE FAILURE. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED AS OF YET. UPON INVESTIGATION, THE CONTACT ASSOCIATES THE FAILURE WITH MANUFACTURER COMMUNICATION NUMBER: ASI-44141, HOWEVER THE VIN WAS NOT INCLUDED. THE MANUFACTURER HAD NOT BEEN INFORMED OF FAILURE. THE FAILURE MILEAGE WAS APPROXIMATELY 170,000.

OUR FORD EDGE HAS HAD A PROBLEM WITH THE AIR CONDITIONER CONTINUING TO SWITCH ON AND GO TO THE AUTO SETTING. IT DOES THIS WHEN IT'S OFF OR ON. WE WERE TOLD THE COMPUTER WAS FAULTY. THIS STARTED OCCURRING IN 2016.

BRAKE BOOSTER NEEDS REPLACING BRAKE PEDAL IS HARD WHEN APPLYING THE BRAKES AND YOU HEAR A HISSING NOISE THERE IS A RECALL 13N02 THAT DOESN'T HAVE OUR VIN INCLUDED, WOULD LIKE INVESTIGATION TO INCLUDE THIS VIN

CARS DOOR SAYS IT'S OPEN WHILE DRIVING EVEN WHEN IT'S CLOSED COMPLETELY. ALSO WIPERS DON'T SWIPE UP AND DOWN

WHILE DRIVING ON A CITY STREET, MY BRAKES STOPPED FUNCTIONING PROPERLY AND THE BRAKE PEDAL FELT SPONGY AND MADE A HISSING NOISE WHEN I PRESSED DOWN ON IT. FORD HAS ISSUED EXTENDED WARRANTY COVERAGE (13N02) FOR THIS EXACT PROBLEM BUT DENIES IT FOR MY CAR, EVEN THOUGH IT IS THE SAME MAKE/MODEL/YEAR THAT HAS HAD THE ISSUE. MANY OTHERS HAVE HAD THE SAME ISSUE AND ARE DENIED THE EXTENDED WARRANTY AS WELL. THEY KNOW THEY HAVE A PROBLEM BUT WONT FIX IT. THAT IS EXTREMELY DANGEROUS

DRIVER DOOR AJAR SWITCH NOT WORKING.

DURING A TWO HOUR ROAD TRIP, EXITED THE HIGHWAY (65 MPH) AND WENT TO APPLY BRAKES WHILE DRIVING STRAIGHT, ONLY TO HAVE THE PEDAL GO NEARLY TO THE FLOOR WITH SIGNIFICANT LOSS OF BRAKING. OVER AN EXTENDED STOPPING DISTANCE WAS ABLE TO GET THE CAR TO SLOW DOWN AND GET IT UNDER CONTROL. LUCKILY NO ONE WAS IN FRONT OF ME. PULLED OFF ROAD, RESTED A FEW MINUTES WITH CAR RUNNING. CAUTIOUSLY RETURNED TO THE ROAD AND BRAKES BEGAN OPERATING NORMALLY AGAIN. HAD PREVIOUSLY HAPPENED TO WIFE (FIVE MONTHS EARLIER) WHILE DRIVING APPROX. 30 MPH AND BROUGHT TO INDEPENDENT MECHANIC WHO COULDN'T REPLICATE THE PROBLEM AND SAID BRAKES CHECKED OUT FINE. THIS IS AN INTERMITTENT PROBLEM JUST WAITING FOR A TRAGEDY TO OCCUR.

STARTED NOTICING SMALL DRIPS OF DARK BLACK LIQUID ON DRIVEWAY WHERE VEHICLE WAS PARKED OVERNIGHT. FURTHER INVESTIGATION REVEALED THE DRIP WAS FROM THE PTU/POWER TAKEOFF UNIT. AFTER SOME RESEARCH, I DISCOVERED THIS IS A VERY SERIOUS AND COMMON PROBLEM ON THIS MODEL VEHICLE BECAUSE THE LUBRICANT CANNOT BE CHANGED NOR DOES THE MANUFACTURER RECOMMEND ANY MAINTENANCE ON THE UNIT. FAILURE OF THE PTU IS DANGEROUS AND WILL RESULT IN VEHICLE DISABLEMENT. THEREFORE THE ONLY OPTION IS TO REPLACE THE ENTIRE UNIT WITH A NEW ONE THAT FORD HAS ADDED A DRAIN PLUG FOR LUBRICANT CHANGES AT SCHEDULED INTERVALS. THIS REPAIR WILL COST APPROXIMATELY $2000 PLUS LOSS OF THE USE OF VEHICLE.

WHILE DRIVING IN TOWN CAR LOST POWER AND LIMPED ALONG. YELLOW/ORANGE WRENCH LIGHT CAME ON. PULLED OVER TURNED ENGINE OFF THEN RESTARTED, WORKED FINE. MANUAL SAID POWER TRAIN LOSS OF POWER. THREE TIMES IT'S HAPPENED AND FORD CAN'T FIND CODE TO DETERMINE PROBLEM. NO CONFIDENCE IN CAR. IF HAPPENED ON HIGHWAY AT HIGH SPEEDS THERE PROBABLY WOULD HAVE BEEN MAJOR ACCIDENT

THE DOOR AJAR LIGHT AND SHIFT TO PARK LIGHT AND WARNING SYSTEM ARE CONTINUOUSLY ON DRAINING THE CAR BATTERY OVER AND OVER. I'VE TAKEN IT TO FORD FOR REPAIRS 3 TIMES AND RELAXED DEAD BATTERIES AND IT'S STILL NOT WORKING RIGHT. I HAVE TO SLAM THE DOOR FOR 5 MINUTES TO GET THE LIGHT TO GO OFF AND THE INTERIOR LIGHTS TO GO OFF. I HAVE TO TOGGLE THE SHIFT GEAR FOR A WHILE TO GET THE SHIFT TO PARK WANTING TO GO OFF AND THE ELECTRICAL DASHBOARD TO TURN OFF OR BATTERY WILL DIE AGAIN.

OUR EDGE PASSED 100K MILES WITHOUT ANY REAL ISSUES. SOON AFTER 100K, WE STARTED HAVING ISSUES WITH THE BRAKES AT LOW SPEEDS (<10PH). STEPPING ON THE BRAKE WOULD NOT IMMEDIATELY STOP THE CAR AND WE REALLY HAD TO PUSH IT DOWN HARD TO GET TO A JERKY STOP. OVER THE COURSE OF 2-3 DAYS, WE STARTED NOTICING IT WHEN DECELERATING FROM HIGHER SPEEDS. WHEN WE TOOK IT IN, WE WERE TOLD IT WAS THE BREAK BOOSTER AND WAS VERY COMMON FOR THIS YEAR, MAKE, AND MODEL. I CAN'T SPEAK FOR ANY MORE ABOUT ISSUE, BUT SEE THAT IT IS COMMON AMONG THE COMPLAINTS HERE.

UPON APPLYING BRAKES, THERE WAS A HISSING NOISE. WHEN PUTTING VEHICLE INTO PARK, THERE IS A HIGH PITCHED WHINE. WHEN DRIVING, SOMETIMES THE VEHICLE STOPS NORMALLY, SOMETIMES THE BRAKE PEDAL FEELS SPONGY, SOMETIMES I HAD TO STAND ON THE BRAKES AND HOPE IT WOULD STOP. SEVERAL TIMES, I THOUGHT IT WAS NOT GOING TO STOP. I HAVE READ THAT THIS VEHICLE MAKE HAS EXPERIENCED MULTIPLE YEARS OF MANUFACTURING WITH THE SAME PROBLEM: FAULTY BRAKE BOOSTER. THERE HAVE BEEN RECALLS FOR THE SAME VEHICLE MAKE FOR MULTIPLE YEARS. I CONTACTED THE FORD MOTOR COMPANY'S CUSTOMER SERVICE ON MULTIPLE DAYS ONLY TO BE TOLD THAT THERE IS NO RECALL AVAILABLE FOR MY VIN NUMBER. THERE IS A NOTICEABLE PATTERN HERE, ONE THAT CAN BE TRACED TO THE USE OF FAULTY BRAKE BOOSTERS. SOMEONE COULD DIE AS A RESULT. PLEASE HELP ME FIX THIS CONTINUING PROBLEM.

I CANNOT SAFELY DRIVE AT NIGHT BECAUSE THE DOME LIGHT DOES NOT TURN OFF WHILE THE DOOR AJAR ALARM IS ON. MY DOORS DO NOT LOCK WHILE OPERATING THE VEHICLE WHILE THIS SHOWS THE DOOR IS AJAR. MY DOME LIGHT STAYS ON FOR 10+ MINUTES EVERY TIME I OPEN OR CLOSE THE DOOR. THE CONSUMER STATED THE FRONT LEFT DOOR HAD THE SAME FAILURE BUT, WAS REPAIRED UNDER RECALL. THE MANUFACTURER WOULD NOT COVER THE COST OF REPAIRS FOR THE REAR LEFT PASSENGER DOOR AS IT WAS NOT A PART OF THE RECALL. *JS *JS*JS *JS *JS

ON THREE OCCASIONS, THE BRAKE PEDAL HAS TO BE PUSHED ALL THE WAY TO THE FLOOR MAKING IIT UNSAFE TO TRY TO STOP. ON JULY 29, 2020, THIS HAPPENED AND THE BRAKES HAD TO BE PUSHED ALL THE WAY TO THE FLOOR AND WOULD NOT GO BACK TO NORMAL. IT IS NOW IN THE SHOP.

ON MULTIPLE OCCASIONS AND VARIOUS SPEEDS, ON FREEWAY AND SIDE ROADS ETC, THE BRAKE PEDAL WAS HARD AND IT WAS DIFFICULT TO STOP THE VEHICLE SAFELY. THE BRAKE BOOSTER WAS DIAGNOSED BY A CERTIFIED TECHNICIAN THAT IS A FAMILY MEMBER. THE DEALER INDICATED THERE IS NO RECALL FOR THIS ISSUE AND THE VEHICLE HAS 90K ON THE ODOMETER,

TL* THE CONTACT OWNS A 2013 FORD EDGE. THE CONTACT STATED THAT WHILE HIS WIFE WAS DRIVING 5 MPH, EXCESSIVE FORCE WAS NEEDED TO DEPRESS THE BRAKE PEDAL. THE CONTACT STATED NO WARNING LIGHT WAS ILLUMINATED. THE DRIVER CONTINUED TO DRIVE TO HER DESTINATION. THE VEHICLE WAS TAKEN TO COUGHLIN FORD OF PATASKALA LOCATED AT 9800 WORTHINGTON RD, PATASKALA, OH 43062, (800) 920-3914, TO BE DIAGNOSED. THE CONTACT WAS INFORMED THAT THE BRAKE BOOSTER NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS INFORMED OF THE FAILURE. THE FAILURE MILEAGE WAS 76,542.*DT*JB

MY BRAKES AREN'T WORKING PROPERLY. VERY DANGEROUS. I'M TOLD IT'S A BRAKE BOOSTER, SOME 2013 FORD EDGE HAVE BEEN RECALLED BUT NOT MINE! THE BRAKES FEEL VERY SQUISHY AND WILL NOT STOP CAR QUICKLY, ESPECIALLY GOING DOWNHILL. I'M VERY AFRAID TO DRIVE IT. MY CAR IS STILL UNDER 150,000 MILES AND 10 YEARS. OTHER 2013 EDGES ARE BEING COVERED UNDER EXTENDED WARRANTY AND CSP 13 N02, BUT NOT MINE.

I WAS COMING TO A STOP LIGHT ON CITY STREET AFTER GOING APPROX 35 MPH AND WHEN I PUSHED ON THE BRAKES, MY FOOT WENT TO THE FLOOR WITHOUT THE BRAKES WORKING. THIS HAPPENED A COUPLE OF TIMES IN QUICK SUCCESSION. THEN ON 3RD ATTEMPT, THE BRAKES WORKED. THIS HAS HAPPENED TO ME 3 TIMES IN PAST 6 MONTHS.

DRIVERS SIDE FRONT DOOR 'DOOR AJAR' ALWAYS STAYING ON. EVEN AFTER DOOR IS CLOSED. BATTERY DRAINS BECAUSE DOME LIGHT STAYS ON. HAPPENS WHEN DRIVING AND WHEN PARKED.

BRAKE PADS HAD BEEN CHANGED 8/19. BEGINNING 7/20, CONSIDERABLE EFFORT WAS NEEDED TO ENGAGE THE BRAKES. THE PEDAL WOULD BE NEARLY TO THE FLOOR BEFORE FULLY ENGAGING. WITH THE CAR IN MOTION, WE WERE CONCERNED THAT WE WOULDN'T STOP IN TIME.. THE CAR WAS TAKEN TO OUR AUTO SHOP WHERE THE MECHANIC DISCOVERED THERE WAS A PROBLEM WITH THE BRAKE BOOSTER. HE MENTIONED THAT OURS WAS THE THIRD EDGE HE HAS WORKED ON WITH THIS SAME PROBLEM.

THE DOOR LATCH ON THE REAR DOOR (DRIVER'S SIDE) CONTINUES TO SHOW "DOOR AJAR". THE DOME LIGHT REMAINS ON BECAUSE IT REACTS TO THE DOOR BEING OPEN. DASHBOARD TELLS YOU THE DOOR IS NOT CLOSED PROPERLY; IT IS CLOSED. THIS HAS BEEN HAPPENING FOR MONTHS, BUT I FINALLY BROUGHT IT TO FORD WHEN IT WAS APPROPRIATE (DUE TO COVID RESTRICTIONS) I HAVE NOTICED THAT THE DOME LIGHT COMES ON, COURTESY LIGHTS HAVE COME ON, WHEN I HAVE BEEN IN THE HOUSE AND NO ONE IS NEAR THE CAR. ON SEVERAL OCCASIONS THE BATTERY HAS BEEN DEAD IN THE MORNING WITH NO APPARENT REASON; IT MAY BE THAT THE LIGHT IS COMING ON BECAUSE IT THINKS THE CAR DOOR IS OPEN BECAUSE OF THE DEFECTIVE LATCH. THE FRONT DOOR LATCH IS BEING REPLACED UNDER EXTENDED WARRANTY; THE REAR DOOR SHOULD ALSO BE COVERED FOR DEFECTIVE LATCH

VEHICLE DOOR AJAR WARNING LIGHT APPEARS ON DASH AS A BRIGHT RED WARNING WHEN DOOR IS ACTUALLY CLOSED. LOUD BEEPING WARNING SOUND CONTINUALLY SOUNDS OFF WHILE DRIVING, CAUSING A DISTRACTION MAKING UNSAFE TO DRIVE. DRIVER IGNORES OTHER WARNING BANNERS AND ALERTS BECAUSE THIS "DOOR AJAR ALERT" IS CONSTANTLY ON AND RINGING. THE DRIVER AND PASSENGERS ARE IN DANGER BECAUSE THE SAFTEY AUTOMATIC DOOR LOCKS DK NOT LOCK WHILE DRIVING. THE DRIVER CANNOT LOCK DOORS WITH KEY FOB BECAUSE THE DOOR SENSOR SHOWS THE DOOR IS AJAR. DOME LIGHTS ARE CONSTANTLY ON WHILE DRIVING MAKE IT VERY DIFFICULT DRIVING AT NIGHT, IMPEDING SIGHT OF STREET SIGNS, STREET MAINTENANCE WORKERS, OTHER VEHICLES, AND PEDESTRIANS.

DOOR AJAR WARNING LIGHT IS ALWAYS ON THE PASSENGER DOOR, AT NIGHT THE DOORS UNLOCK THEMSELVES, AND INTERIOR LIGHT IS ON CAUSING BATTERY DRAINAGE.

ON SEVERAL OCCASIONS I HAVE BEEN DRIVING WHEN SUDDENLY MY CAR LOSES POWER AND ENTERS LIMP-HOME MODE AND A WRENCH FLASHES ON THE DASH THAT SAYS SEE MANUAL. THIS SEEMS TO BE A COMMON ISSUE AFFECTING THE ELECTRONIC THROTTLE BODY ON FORDS MADE AROUND THE SAME YEAR. THIS HAS HAPPENED TO ME TURNING IN THE MIDDLE OF AN INTERSECTION AND WHILE TRYING TO ACCELERATE ON THE HIGHWAY WHICH COULD EASILY LEAD TO AN ACCIDENT.

TL* THE CONTACT OWNS A 2013 FORD EDGE. THE CONTACT STATED THAT WHILE REVERSING OUT OF THE DRIVEWAY, THE BRAKE PEDAL WAS DEPRESSED BUT WAS VERY FIRM. THE CONTACT STATED THAT EXTRA EFFORT WAS NEEDED TO DEPRESS THE BRAKE PEDAL. THE VEHICLE WAS TAKEN TO KING FORD (2450 U S 64, MURPHY, NC 28906) TO BE DIAGNOSED HOWEVER, THE MECHANIC WAS UNABLE TO DUPLICATE THE FAILURE OR RETRIEVE A FAULT CODE. THE CONTACT WAS INFORMED THAT THE FAILURE MAY BE DUE TO THE BRAKE BOOSTER HOWEVER, THE MECHANIC WAS UNABLE TO SPECIFICALLY WHAT CAUSED THE FAILURE SINCE THERE WAS NO DTC CODES DETECTED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS INFORMED OF THE FAILURE. THE FAILURE MILEAGE WAS APPROXIMATELY 60,155.

TL* THE CONTACT OWNS A 2013 FORD EDGE. THE CONTACT STATED THAT THE DRIVER'S SIDE FRONT AND REAR DOORS AND PASSENGER'S SIDE FRONT DOOR LATCHES WERE DEFECTIVE. THE CONTACT STATED THAT THE LATCHES FAILED TO SECURELY LOCK. THE DOOR AJAR WARNING LIGHT OPERATED AS INTENDED. THE VEHICLE WAS TAKEN TO LONG-LEWIS FORD LINCOLN (2800 WOODWARD AVE, MUSCLE SHOALS, AL 35661) WHERE THE VEHICLE WAS REPAIRED OUT OF POCKET. THE CONTACT THEN RECEIVED A LETTER FROM THE MANUFACTURER WHICH ACKNOWLEDGED THE DEFECT BUT ONLY TO THE DRIVER'S FRONT DOOR. THE CONTACT WAS INFORMED THAT DOOR LATCH WOULD BE REPAIRED UNDER WARRANTY. THE CONTACT WAS REIMBURSED FOR THE DRIVER'S FRONT DOOR LATCH REPAIR HOWEVER, THE MANUFACTURER DECLINED TO ACKNOWLEDGE A DEFECT TO THE PASSENGER'S SIDE DOORS. THE MANUFACTURER WAS NOTIFIED OF THE FAILURES. THE CONTACT WAS INFORMED THAT THERE WERE NO OTHER RECALLS ON THE VEHICLE. THE MANUFACTURER REFERRED THE CONTACT TO NHTSA FOR ASSISTANCE. THE VEHICLE'S OTHER 2 DOORS WERE NOT REPAIRED. THE FAILURE MILEAGE WAS UNKNOWN.*DT*JB

MY AC IS BLOWING HOT AIR ON THE DRIVER SIDE AND COLD AIR ON THE PASSENGER SIDE. *TR

TL* THE CONTACT OWNS A 2013 FORD EDGE. THE CONTACT STATED THAT WHILE DRIVING AT AN UNDISCLOSED SPEED, THE BRAKE PEDAL WAS DEPRESSED AND WENT TO THE FLOORBOARD WITHOUT WARNING. THE VEHICLE WAS TOWED THE GOSCH FORD HEMET LOCATED AT 150 CARRIAGE CIR, HEMET, CA 92545, WHERE A DIAGNOSTIC TEST WAS RECOMMENDED. THE TECHNICIAN STATED THAT SHOULD THE FAILURE BE CAUSED BY THE BRAKE BOOSTER; THE VEHICLE WOULD BE REPAIRED FREE OF CHARGE SINCE THE BRAKE BOOSTER WAS RECENTLY REPLACED. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE VEHICLE WAS NOT REPAIRED. THE FAILURE MILEAGE WAS APPROXIMATELY 101,000.

I WAS DRIVING THE CAR ON THE HIGHWAY. SUDDENLY, THE OIL PRESSURE LOW WARNING MESSAGE CAME ON, AND THE STEERING WHEEL LOCKED UP. I SHUT THE CAR OFF AND STARTED IT BACK ON, AND THE MESSAGE WENT AWAY AND THE STEERING FUNCTIONED LIKE IT WAS SUPPOSED TO. I PULLED TO THE NEAREST GAS STATION AND CHECKED THE ENGINE OIL LEVEL. IT WAS RIGHT WHERE IT WAS THE SUPPOSED TO BE. I CONTINUED DRIVING THE CAR WITH NO ISSUES, BUT I AM STILL VERY CONCERNED

FUEL LEAKS WHILE FILLING TANK. FUEL RUNS OUT BELOW MUD FLAP. *TR

I WAS DRIVING MY 2013 FORD EDGE AND CAME TO A STOP SIGN (ON A CITY STREET). THE BRAKES STOPPED BUT THE BREAK PEDAL FELT "SPONGY". THE BREAK PEDAL CONTINUE TO GO DOWN AND I HEARD A NOISE. WITH THE BREAK PEDAL STILL DOWN MY CAR STARTED ROLLING. I DROVE STRAIGHT TO MY MECHANIC. HE SAID IT WAS A BREAK BOOSTER PROBLEM. HE PRINTED OUT CUSTOMER SATISFACTION PROGRAM 13N02 FOR ME. I SLOWLY DROVE HOME ON BACK STREETS AND ALMOST RAN THROUGH A RED LIGHT BECAUSE THE BRAKES FAILED AGAIN. I HAD TO CONSTANTLY PUMP THEM TO GET IT TO STOP. FORD HAS RECALLS ON THIS PROBLEM BUT THE FORD CUSTOMER SERVICE (AT 800-392-3673) SAID MY VEHICLE WAS BUILT AT THE OAKVILLE ASSEMBLY PLANT IN JULY 2013 INSTEAD OF FROM MAY 3, 2010-MARCH 28,2013 THEREFORE MY FORD IS NOT ON THEIR RECALL WHICH I FEEL IT DEFINITELY SHOULD BE. *TR

BRAKE PEDAL IS HARD TO DEPRESS BUT WORK AS THOUGH IT LOST POWER BRAKE FEATURE. HEAR A WHISTLING NOISE WHEN DEPRESSING BRAKE INSIDE CABIN. BRAKE PEDAL FINE INITIALLY AFTER CAR HAS SAT BUT AFTER RUNNING A WHILE, LIKE ON CRUISE CONTROL, THE BRAKE PEDAL BECOMES VERY HARD TO DEPRESS . *TR

TL* THE CONTACT OWNS A 2013 FORD EDGE. THE CONTACT STATED THAT WHILE DRIVING AT VARIOUS SPEEDS AND DEPRESSING THE BRAKE PEDAL, AN ABNORMAL SOUND WAS HEARD. THE VEHICLE WAS TAKEN TO AUTONATION FORD TORRANCE (3111 PACIFIC COAST HWY, TORRANCE, CA 90505), WHERE THE BRAKE BOOSTER WAS REPLACED. THE VEHICLE WAS REPAIRED. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS 23,627. *LN *BF *TR

THE DOOR AJAR LIGHT IS ILLUMINATED FOR THE REAR PASSENGER DOOR. THE OVERHEAD LIGHT STAYS FOR 10 MINS OR SO WHEN ANY DOOR IS OPENED AND THEN CLOSED. THE DOOR AJAR ALARM WILL BEEP WHEN YOU START THE CAR AND PUT IT INTO REVERSE OR DRIVE UNTIL YOU ACKNOWLEDGE THE ALARM AND THE LIGHT WILL STAY ON. THERE IS NO WAY TO TURN OFF THE INTERIOR LIGHT. AT NIGHT IT MAKES IT VERY HARD TO SEE TO BACK OUT YOUR VEHICLE. *TR

THE VEHICLE HAS 44523 MILES ON IT AND THE BRAKE BOOSTER WENT OUT. THE BRAKE HAD TO BE PRESSED ALL THE WAY TO THE FLOOR TO COME TO A ROLLING STOP. *TR

EXITING A RAMP FROM A FREEWAY MY 2013 FORD EDGE DID NOT RESPOND WHEN APPLYING THE BRAKES AND ALMOST CAUSING A ROLLOVER FOR MYSELF AND WIFE. I WAS ABLE TO GET THE CAR STOPPED BY APPLYING HARD PRESSURE TO THE BRAKE PEDAL. THE EDGE HAS A HARD PEDAL AND A HISSING SOUND. THE FORD DEALERSHIP I TOOK IT INTO TODAY IN BARTOW FLORIDA TELLS ME IT'S THE BRAKE BOOSTER AND NEEDS REPLACING. COST JUST UNDER $1000 HOWEVER IT ALSO HAS A FORD SATISFACTION WARRANTY 13NO2 IN AFFECT FOR THE 2013 FORD EDGE. I WAS TOLD MY 2013 EDGE IS NOT PART OF THE RECALL. WHY? *TR

CAR TOOK VERY LONG TO STOP. I HAD TO KEEP PUMPING THE BRAKES TO MAKE IT STOP. IF I JUST KEPT THE BRAKES PRESSED DOWN WITHOUT PUMPING THE CAR KEPT ROLLING. THIS HAPPENED WHENEVER I HAD TO STOP AT A LIGHT OR A STOP SIGN. I BROUGHT THE CAR TO A FORD DEALER AND THEY SAID IT WAS THE MASTER CYLINDER. I HAD THAT REPLACED AND I STILL HAD THE SAME PROBLEM. I WENT ON A WEBSITE AND FOUND OUT THERE WAS A RECALL ON FORD EDGES THAT WAS EXACTLY MY PROBLEM AND IT SAID IT WAS CAUSED BY A LEAK IN THE BRAKE BOOSTER. I BROUGHT THE CAR BACK TO FORD AND THEY REPLACED THE BRAKE BOOSTER AND THIS SOLVED THE PROBLEM. HOWEVER I WAS TOLD THAT MY CAR WAS NOT PART OF THE RECALL SO I HAD TO PAY FOR ALL OF THE COSTS. *BF *TR *TR

TL* THE CONTACT OWNS A 2013 FORD EDGE. THE CONTACT STATED THAT WHILE IN PARK, THE VEHICLE STALLED THE OIL LIGHT ILLUMINATED. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC WHERE A ROAD TEST WAS PERFORMED. THE TECHNICIAN WAS UNABLE TO DIAGNOSE THE FAILURE. THE DEALER WAS NOT CALLED. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE VEHICLE WAS NOT REPAIRED. THE FAILURE MILEAGE WAS APPROXIMATELY 138,602.

TL* THE CONTACT OWNS 2013 FORD EDGE. THE CONTACT STATED THAT WHILE DRIVING AT VARIOUS SPEEDS, AN ABNORMAL SOUND WAS COMING FROM THE VEHICLE. THE BRAKE PEDAL WAS DEPRESSED BUT WAS FIRM. THE CONTACT STOPPED AND HAD THE VEHICLE TOWED TO HER RESIDENCE. THE VEHICLE WAS THEN TOWED TO AN INDEPENDENT MECHANIC TO BE DIAGNOSED. THE CONTACT WAS INFORMED THAT THE BRAKE BOOSTER WAS DEFECTIVE AND NEEDED TO BE REPLACED. THE VEHICLE WAS THEN TAKEN TO KELLY FORD (776 MAGNOLIA AVE, MELBOURNE, FL 32935 (321) 216-2042) AND THE MECHANIC CONFIRMED THAT THE BRAKE BOOSTER WAS DEFECTIVE AND NEEDED TO BE REPLACED. THE MANUFACTURER WAS CONTACTED AND NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS APPROXIMATELY 69,950.

I HAD A PROBLEM WITH MY FORD EDGE BRAKING SYSTEM SPECIFICALLY INVOLVING THE BRAKE BOOSTER. I WAS DRIVING AT ABOUT 40 MPH WHEN I STARTED TO APPLY THE BRAKE AND HEARD A 'HISSING' NOISE AND THE BRAKE PEDAL BECAME 'MUSHY' AND ALMOST TOTALLY UNRESPONSIVE. I WAS ABLE TO BRAKE BUT THE BRAKING DISTANCE WAS INCREASED AND HAD TO PUMP THE BRAKES TO GET THEM TO RESPOND. I RESEARCHED THE ISSUE AND FOUND THAT FORD HAD ISSUED A TSB (13N02) REGARDING THE BOOSTER. IT DESCRIBED THE PROBLEM I HAD INVOLVING THAT MODEL YEAR AND PLACE OF MANUFACTURE OF MY VEHICLE (OAKVILLE, ONTARIO). I TOOK THE VEHICLE IN FOR REPAIRS BUT WAS TOLD THAT THE ISSUE I HAD WAS NOT COVERED BY THE BULLETIN BECAUSE MY VEHICLE DID NOT HAVE THE PART IN QUESTION. I CHALLENGED FORD AND EVEN CALLED THEIR CUSTOMER SERVICE BUT WAS TOLD EVEN THOUGH MY CONCERN WAS IDENTICAL, IT WAS NOT COVERED. I VOICED HOW CONCERNED I WAS DUE TO THE EXACTITUDE OF THE PROBLEM AND MY SAFE USE OF THE VEHICLE BUT WAS REPEATEDLY DENIED. I AM NOW ASKING NHTSA TO HELP RESOLVE THE ISSUE ALTOGETHER AND HAVE FORD PAY FOR THE REPAIRS. *TR

I'VE HAD SEVERAL INCIDENTS NOW WITH MY CAR, DYING WHILE I'M DRIVING, A COUPLE OF TIMES EVEN WHEN I WAS ENTERTAINING THE FREEWAY! WHEN I ACCELERATE, THE CAR STALLS AND THE DASHBOARD LIGHT OF A WRENCH. THE CAR WILL RESTART JUST FINE AFTER I TURN IT OFF AND START IT ALL OVER AGAIN.

SMELLING FUMES INSIDE THE CAR WHEN DRIVING AND IT LINGERS THE VEHICLES IS PARKED, EVEN SMELL FUMES INSIDE THE CAR THE NEXT DAY. SMELLS LIKE EXHAUST FUMES. IT OCCURS WHETHER I'M ON THE STREET OR HIGHWAY.

WHEN APPROACHING A STOP SIGN WITH MY 2013 FORD EDGE (79000 MILES), THE BRAKE PEDAL WAS EXTREMELY HARD TO PUSH AND THE VEHICLE ENTERED THE INTERSECTION. IT DID STOP AFTER APPLYING MUCH PRESSURE ON THE BRAKE PEDAL. THIS HAPPENS VERY FREQUENTLY NOW. I AM AFRAID IT WILL NOT STOP AT ALL AT SOME POINT IN THE FUTURE.

ON (4) FOUR SEPARATE OCCASIONS THE VEHICLES BRAKE SYSTEM FAILED WHILE DRIVING. *TR

WAS DRIVING MY FORD EDGE 30 MPH, COMING UP TO STOP LIGHT, WHEN BRAKE PEDAL JUST GOES TO FLOOR. LUCKILY THERE WAS NO ONE ELSE AT LIGHT. TOOK MY A BLOCK TO COME TO A STOP. CALLED DEALER WHERE I BOUGHT CAR FROM AND TOLD THERE WAS NO RECALL ON MY VEHICLE. WENT ONLINE AND FOUND THAT I WASN'T ONLY ONE WITH THIS PROBLEM.

TL* THE CONTACT OWNS A 2013 FORD EDGE. THE CONTACT STATED THAT THERE WAS AN ABNORMAL FUEL ODOR COMING FROM THE FUEL TANK. THE CONTACT STATED THAT THE CHECK ENGINE WARNING LIGHT WAS ILLUMINATED. AN INDEPENDENT MECHANIC CONFIRMED A FUEL LEAK AND FUEL EVAP FAILURE. THE VEHICLE WAS NOT REPAIRED. THE CONTACT REFERENCED THE FAILURE TO NHTSA CAMPAIGN NUMBER: 14V002000 (FUEL SYSTEM, GASOLINE) HOWEVER, THE VIN WAS NOT INCLUDED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 120,000.*DT*JB

TL* THE CONTACT OWNS A 2013 FORD EDGE. THE CONTACT STATED WHILE DRIVING 30 MPH, THE VEHICLE DECELERATED WITH THE POWERTRAIN MALFUNCTION INDICATOR WARNING LIGHT ILLUMINATED. THE CONTACT STATED THAT THE FAILURE RECURRED SEVERAL TIMES. THE VEHICLE WAS TOWED TO GABRIEL JORDAN FORD LOCATED AT (2400 US-59, LIVINGSTON, TX 77351), WHERE IT WAS DIAGNOSED THAT THE THROTTLE BODY NEEDED TO BE REPLACED. THE VEHICLE WAS REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 78,800.*DT*JB

IT STARTED WITH A BURNT OIL SMELL THAT COULD BE SMELT INSIDE THE VEHICLE ONCE IN A WHILE. THEN LITTLE BY LITTLE GRINDING NOISES STARTED TO BE HEARD FROM UNDERNEATH THE VEHICLE AFTER SLOWING DOWN FROM A HIGHER SPEED. THE VEHICLE THEN STARTED MAKING A NOISE WHEN STEERING AND A RATTLING NOISE UNDERNEATH THE VEHICLE. ONCE IN A WHILE AND THEN STARTED BAGGING WHEN I WOULD GO TO ACCELERATE. THE NOISE IS MADE FROM UNDERNEATH THE VEHICLE WERE INTERMITTENT SOMETIMES THEY WOULD DO IT AND SOMETIMES THEY WOULD NOT AND MANY TIMES THEY GOT VERY LOUD. YOU COULD HEAR THE NOISE WHILE DRIVING AND MORE SO WHILE SLOWING DOWN TO A STOP. ALL OF A SUDDEN THE VEHICLE WOULD BIGGER FORWARD WHEN GIVING A LITTLE GAS. WAS JUST MAY ABLE TO MAKE IT HOME BEFORE IT WAS NO LONGER DRIVE-ABLE. THIS IS ONLY A 6 1/2YR. OLD VEHICLE WITH 76,000 MILES. APPEARS TO BE MAJOR PROBLEM WITH TRANSFER CASE, REAR DIFFERENTIAL, AND TRANSMISSION.

THE VEHICLE BEGAN EMITTING A SMELL INTERMITTENTLY, WHICH WAS LATER DETERMINED TO BE GEAR OIL FROM THE TRANSFER CASE. EVENTUALLY, THE CAR BEGAN TO MAKE A GRINDING SOUND WHILE STEERING AND STOPPING UNTIL THE TRANSFER CASE BLEW UP AND DESTROYED THE TRANSMISSION. THE TRANSFER CASE AND TRANSMISSION WERE REPLACED, WAS TOLD THAT THIS TRANSFER CASE WAS AN "ISSUE" IN THESE CARS. AFTER REPAIR, THE CAR BEGAN TO MAKE NOISES AGAIN, GEAR OIL SMELLS IN THE PASSENGER CABIN, AND SUBSEQUENTLY, THE TRANSFER CASE AGAIN BLEW UP, FILLING THE PASSENGER CABIN WITH SMOKE AND DISABLING THE VEHICLE ON A MAJOR HIGHWAY LESS THAN 100 MILES AFTER PREVIOUS REPAIR. TRANSFER CASE REPLACED AGAIN, WAS DRIVEN BY THE MECHANIC FOR 26 MILES, AND AGAIN BLEW UP LEAVING THE VEHICLE DISABLED. THE TRUE FAILURE APPEARS THAT THE CAR IS FAILING TO SWITCH FROM AWD TO FWD WHEN IT GETS UP TO HIGH SPEEDS CAUSING REPEATED FAILURES TO THE ENTIRE SYSTEM AND DISABLING THE CAR PUTTING ME AND MY FAMILY AT RISK EACH TIME. FORD IS AWARE THAT THIS IS AN ISSUE. THE PARTS DEPARTMENT HAS DOZENS OF TRANSFER CASES AND REAR DIFFERENTIALS AVAILABLE TO CONTINUE REPLACING AND THEY KNOW THAT THEY ARE PUTTING THEIR CUSTOMERS AT RISK. MY TRANSFER CASES FAILURES HAPPENED ON A CITY STREET (1ST TIME) TURNING LEFT, MAJOR HIGHWAY @ 70MPH GOING STRAIGHT DOWN A HILL AND COASTING (2ND TIME), CITY STREET GOING STRAIGHT (3RD TIME). THIS IS A DANGEROUS SITUATION AND NEEDS TO BE RESOLVED WITH ON MULTIPLE AWD VEHICLES THAT FORD HAS MADE WITH THIS SYSTEM.

THE DRIVERS SIDE REAR BACK DOOR HAS A SENSOR LIGHT THAT COMES ON JUST LIKE THE DRIVERS DOOR SIDE DOOR THAT HAS BEEN RECALLED. THE DOOR AJAR LIGHT COMES ON AND SHOWS THE DOOR IS OPEN AND WILL NOT LOCK.

THE DOOR AJAR LIGHT IS ON INDICATING THAT THE DRIVER'S SIDE BACK DOOR IS OPENED EVEN THOUGH THE DOOR IS CLOSED. AS A RESULT YOU CANNOT LOCK THE DOORS AND THE LIGHT STAYS ON INSIDE THE CAR. I CALLED FORD AND THEY ARE NOT WILLING TO REPAIR THE PROBLEM EVEN THOUGH THERE WAS A RECALL FOR THE SAME ISSUE ON THE DRIVER'S SIDE FRONT DOOR. THIS OCCURS WHILE THE CAR IS IN PARK OR IN DRIVE AND WHILE IN MOTION AT LOW OR HIGHER SPEEDS.

ILLUMINATED DOME LIGHTS AND DOOR AJAR MESSAGES HAVE OCCURRED ON NUMEROUS OCCASIONS. THE ISSUE OCCURS BOTH WHILE THE VEHICLE IS STATIONARY AND WHILE IT IS IN MOTION, WHETHER ON A CITY STREET OR A HIGHWAY, WHILE TURNING AND WHILE IN A STRAIGHT LINE, I HAVE WRITTEN TO FORD MOTOR CO. REQUESTING ASSISTANCE UNDER THE CUSTOMER SATISFACTION PROGRAM 19N09 AND RECEIVED A LETTER DATED 2/17/20 (SUBJECT CAS-25609702-R5T1D5) FROM FORD DENYING MY REQUEST. I BELIEVE THIS TO BE A SAFETY ISSUE AND THE DOOR LATCHES NEEDS TO BE REPLACED BY FORD.

THIS HAS HAPPENED ON AT LEAST 6 OCCASIONS INT HE LAST WEEK. MOST RECENTLY I WAS TRAVELING ON A HIGHWAY AT APPROX. 50MPH WHEN THE ENGINE ENTERED A DEFAULT LOW POWER STATE AND THE CHECK ENGINE LIGHT ILLUMINATED. I WAS ABLE TO PULL ONTO THE SHOULDER AND THE CAR BEHIND ME WAS ABLE TO AVOID A COLLISION BY SLAMMING ON THEIR BRAKES. ADDITIONALLY, THE CAR CONSISTENTLY PRESENTS SYMPTOMS OF ROUGH IDLE, ROUGH ENGINE RUNNING AT NORMAL SPEEDS, AND A HIGHLY DECREASED FUEL ECONOMY. AFTER PULLING THE ODBII CODES AND SOME RESEARCH, THIS APPEARS TO BE A KNOWN PROBLEM WITH THE CAR'S THROTTLE BODY ASSEMBLY. THE ODBII CODE IS P2111.

TRANSMISSION COMPLETELY FAILED AT 36463 MILES AFTER MY WIFE GOT HOME FROM A 6 MILE TRIP. CAR TRANSMISSION FAILED TO GO IN REVERSE AND START VIBRATING VIOLENTLY WHEN TRYING TO PUT IN A FORWARD GEAR. CAR WAS 6 YEARS AND A FEW MONTHS OLD. DEALER AND FORD WOULD NOT BACK THE TRANSMISSION UP BECAUSE IT WAS OUT OF WARRANTY,

TL* THE CONTACT OWNS A 2013 FORD EDGE. THE CONTACT STATED THAT AFTER ENTERING THE VEHICLE AND CLOSING THE DOOR, THE DOOR AJAR WARNING LIGHT ILLUMINATED. THE VEHICLE WAS TAKEN TO BELL COLE FORD LINCOLN LOCATED AT (2119 GREENUP AVE, ASHLAND, KY 41101) WHERE THE DOOR LATCHES WERE REPLACED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 56,000.

TL* THE CONTACT OWNS A 2013 FORD EDGE. THE CONTACT STATED WHILE THE BRAKE PEDAL WAS DEPRESSED, THE BRAKE PEDAL WENT TO THE FLOORBOARD. IN ADDITION, THERE WAS AN ABNORMAL NOISE COMING FROM THE BRAKE BOOSTER. THE VEHICLE WAS ABLE TO STOP. THE CONTACT CONTACTED FORD SERVICE 2816 N PINE AVE, OCALA, FL 34475 AND INFORMED THE DEALER OF THE FAILURE. THE CONTACT WAS INFORMED THAT THE WARRANTY ON THE VEHICLE REGARDING THE BRAKES HAD EXPIRED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 60,000.

WHEN WIFE FILLS UP GAS TANK THE STRONG SMELL OF GAS YOU CAN SMELL FROM OUTSIDE OF CAR.

WHILE BRAKING, THE BRAKES DIDN'T NOT PERFORM AS EXPECTED. THEY WERE WORKING FINE, THEN IT FELT LIKE I COULDN'T STOP IN TIME. I HAD TO PUSH THE PEDDLE ALL THE WAY DOWN TO STOP. IT CAUGHT ME OFF GUARD, AND ALMOST COULDN'T STOP IN TIME. THERE WAS A HISSING NOISE FROM THE PETAL AFTERWARDS. THE CONDITION EXISTED UNTIL I STOPPED, PARKED THE CAR, AND WAITED SEVERAL HOURS. THEN THE NEXT TIME I DROVE IT, NO ISSUES. I CHECKED THE BRAKE SYSTEM AND DETERMINED. - NO VISIBLE LEAKS - BRAKE PADS HAVE PLENTY OF LIFE - BRAKE FLUID RESERVOIR STILL FULL

DRIVER DOOR SENSOR STAYS LIGHT SAYING DOOR IS AJAR.

MY WIFE WAS DRIVING YESTERDAY AND WITHOUT ANY WARNING, THE VEHICLE LOST POWER AND SHE WAS ALMOST IN A ACCIDENT!!! IT WAS LIKE THE VEHICLE DIED. IT ONLY HAS ABOUT 44,000 MILES ON IT AND I JUST BOUGHT IT WITH 41,000 ON IT. MY WIFE WAS VERY SCARED AND SO WAS I, AS I WAS AT WORK AND IT TOOK ME AN HOUR TO GET TO HER. I DROVE IT TODAY AND IT DID THE SAME THING TO ME, LOSS POWER AS I WAS DRIVING. APPARENTLY, MANY PEOPLE HAVE COMPLAINED OF THIS. I NEED THIS FIXED AS THIS IS A COMMON PROBLEM WITH THIS VEHICLE AND YOU GUYS ARE AWARE OF IT. SOMETHING WITH THE THROTTLE BODY AND LINKAGE! I NEED AND WANT THIS FIXED. MY WIFE AND I SHOULD NOT HAVE TO WORRY ABOUT SOMETHING LIKE THIS WHILE SHE IS ON THE ROAD. I AM VERY ANGRY AND DISAPPOINTED IN FORD!!!!

FOR SEVERAL MONTHS MY BRAKES HAVE GOTTEN WORSE AND WORSE. BRAKE PADS WERE REPLACED, BRAKES ADJUSTED AND EVEN FLOORING THE BRAKES SOMETIMES DOES NOT WORK. CAR HAS HESITATED AND SHUT OFF AT INTERSECTIONS. RAIN HAS CAUSED SOME HYDROPLANING. CAR CONTINUES ROLLING WITH BRAKE PEDAL PUSHED ALL THE WAY DOWN. I STOPPED THE CAR AT A TRAFFIC LIGHT, BUT THE CAR CONTINUED TO ROLL SLOWLY AND RAN INTO THE VEHICLE IN FRONT OF ME! HELP! NO DAMAGE TO EITHER EXTERIOR, BUT I DON'T KNOW WHAT MIGHT HAPPEN NEXT.

I HAVE A 2013 FORD EDGE AWD SEL MODEL, THIS PAST FEB. 7, 2020 AS TRAVELING ON A 3 HOUR TRIP TO NORTHERN NEW YORK,FOR THE MOST PART THEIR WERE NO ISSUES UNTIL I APPROACHED MY DESTINATION WHICH HAD HEAVY SNOW THE DAY BEFORE.I NEEDED TO DECLINE ON A STEEP ROAD THAT HAD SNOW, SLUSHY SPOTS, AS I APPLIED THE BRAKES AND SHIFTED INTO LOW GEAR THE ABS SYSTEM KICKED IN AND AFTER THAT THE PEDAL WAS SPONGY.AND PEDAL APPROACHED THE FLOOR.AFTER BEING A FORMER FORD DEALER FOR 40 YRS. WAS ABLE TO TAKE THE TRIP BACK BUT WITH CAUTION.I HAVE PRACTICED MECHANICS FOR 25 YRS OF THAT 40.NOW RETIRED AND TO IT TO A LOCAL TECHNICIAN, HAD BRAKES CHECKED,WERE IN GOOD SHAPE BUT ON THE CHECK OF THE ABS SYSTEM IT INDICATED A POSSIBLE STUCK VALVE IN THE HCU UNIT WHICH IS COSTLY.TAKING IT TO FELLOW FORD DEALER WHOM I'VE KNOWN FOR 45 YRS. TO VARIFY. I KNOW HOW THE FORD SYSTEM WORKS AND IT TAKES PRESSURE FROM PUBLIC TO COLLECT DATA AND AT SOME POINT ISSUE A RECALL ON THIS MATTER.

BROKEN SHIFTER CABLE. WHILE PARKING MY 2013 FORD EDGE IN MY GARAGE (HOUSE SITS ON A VERY BIG HILL), MY VEHICLE STARTED ROLLING AWAY FROM ME. ATTEMPTING TO GET BACK IN WASN'T POSSIBLE. MY VEHICLE ROLLED DOWN A VERY STEEP DRIVE WAY AND COULD HAVE KILLED ANYONE IN ITS WAY! AFTER LOOKING ONLINE I FOUND THAT FORD RECALLED 504,000 ESCAPE AND FUSION VEHICLES. I DID NOT FIND WHERE FORD EDGE WAS MENTIONED. THIS NEEDS TO BE MADE AWARE TO THE PEOPLE WHO OWN FORD EDGE! MY LIFE COULD HAVE BEEN DESTROYED FOREVER IF SOMEONE WAS KILLED OR SEVERELY HURT! AFTER TALKING TO THE MECHANIC WHO FIXED MY VEHICLE, HE TOLD ME THIS INCIDENT WASN'T MY FAULT, THAT THE SHIFT CABLE WAS BROKE AND THE CAR STARTED ROLLING ON ITS OWN RIGHT AT HIS SHOP. IT WAS NOT POSSIBLE TO PUT THE CAR IN THE PARK POSITION. MY VEHICLE DOOR AND FENDER WERE DESTROYED UPON LEAVING MY GARAGE BECAUSE I OPENED THE DOOR TO TRY AND GET BACK IN THE VEHICLE. I HAD TO JUMP OUT OF THE WAY OR I WOULD HAVE BEEN CRUSHED BETWEEN THE DOOR AND MY HOUSE.

REAR PASSENGER DOOR LATCH FAULTY AND EXHIBITS ILLUMINATED DOME LIGHTS, DOOR AJAR MESSAGE ALONG WITH NO DOOR LOCKS AND FAULTY ALARM.

VEHICLE HAD BRAKE BOOSTER RECALL 13 NO2 DONE PREVIOUSLY. AND BRAKE BOOSTER HAS GONE OUT AGAIN. CAR DOES NOT START PROPERLY FORD WILL NOT WARRANTY THE REPAIR.

SINCE JULY OF 2019 UNTIL I HAD IT REPAIRED END OF JANUARY 2020. MY CAR WOULD SHUT OFF(THE ENGINE) COMPLETELY GO INTO LIMP MODE-FIVE TIMES IN THE PAST SIX MONTHS THANK GOD THE DRIVERS BEHIND ME WERE ALERT ENOUGH TO NOTICE MY CAR GO INTO LIMP MODE-I COULD'VE BEEN KILLED-LITERALLY IT WAS 55 MILES PER HOUR I WOULD GO OR SOMETIMES 25 MPH-I TOOK IT TO DIFFERENT FORD DEALERS AND IT WAS STATED WAIT TIL A LIGHT GOES ON SO THEY COULD MAKE A DIAGNOSIS OR COPY A CODE-WELL SOON AS I STARTED THE ENGINE IT WOULD BE DRIVABLE TIL BOOM IT WOULD SHUT OFF AGAIN IN COUPLE OF WEEKS WITH NO WARNING. FINALLY, I DID SOME RESEARCH ABOUT THE THROTTLE BODY AND GUESS WHAT TOLD A DEALER TO REPLACE IT AND HASN'T SHUT OFF SINCE. THANK GOD I DID MY OWN RESEARCH-STATES THERE ARE CURRENTLY RECALLS BUT GUESS WHAT ENOUGH PEOPLE HAVEN'T COMPLAINED ABOUT THE 2013 EDGE FOR IT TO BE ON THE RECALL LIST-ITS AN EASY FIX-AND MY SONS COULD HAVE LOST A MOTHER-HUSBAND COULD'VE LOST A WIFE AND ELDERLY PARENTS LOOSE THERE PRIMARY CAREGIVER ALL BECAUSE OF A PART WHICH IS AN EASY FIX. I BEG YOU PLEASE ADD THE 2013 FORD EDGE ON RECALL NOT BECAUSE OF THE MONEY-BUT BECAUSE I GOT NO HELP FROM MECHANICS FROM THREE FORD DEALER-I WAS TOLD WAIT TIL A DIAGNOSTIC LIGHT COMES ON-WELL GUESS WHAT THE LAST FORD DEALER I WENT TO WHICH WAS 100 MILES ROUND TRIP TOLD ME WITH THIS PART A DIAGNOSTIC LIGHT DOES NOT COME ON-HAD I NOT DONE MY RESEARCH AND TAKEN IT TO RIGHT FORD DEALER I COULD'VE BEEN KILLED-DONT LET THIS HAPPEN TO SOMEONE WHO DOESN'T HAVE TIME TO DO THE RESEARCH-ALERT THEM WITH A RECALL-AND PLEASE LET ME KNOW IF YOU DO PUT IT ON RECALL--I WOULD APPRECIATE A REFUND-FOR MY TIME AND TROUBLE. AND FOR PUTTING MY LIFE IN DANGER-YOU CAN'T PUT A PRICE ON THAT!!!!!!!!!!

WHILE DRIVING AT ANY SPEED WHENEVER I PRESS MY BRAKES THE BRAKE PEDAL WENT ALL THE WAY DOWN TO THE GROUND AND IT BARELY STOPPED THE VEHICLE, I TOOK THE VEHICLE TO THE DEALERSHIP AND THEY TOLD ME IT WAS THE HCU AND MODULE THAT NEEDED TO BE REPLACED AT A COST OF $1600 AND THE VEHICLE WAS IN THE SHOP FOR 9 DAYS, I CAN'T BELIEVE THIS VERY EXPENSIVE PART WENT BAD AFTER ONLY 6 YEARS AND 67,000 MILES.

VEHICLE EXHIBITS ILLUMINATED DOME LIGHTS AND DOOR AJAR MESSAGES WHEN DOORS ARE CLOSED AND FULLY LATCHED. RIGHT REAR DOOR. VEHICLE WAS STATIONARY AND DOME LIGHT REMAINED ON FOR A SHORT TIME, BUT "DOOR AJAR" MESSAGE STAYED ON WHILE CAR WAS IN MOTION.

PASSENGER SIDE DOOR LATCH ILLUMINATES DOME LIGHTS AND GIVES ME 'DOOR AJAR' MESSAGE WHEN DOOR IS IN FACT CLOSED. THIS PROHIBITS THE DOORS FROM LOCKING WHILE DRIVING. THERE IS CURRENTLY A RECALL FOR THE DRIVER SIDE, HOWEVER MINE IS PASSENGER AND FORD WILL NOT REPLACE IT. THIS OCCURS DAILY.

I HAVE A PROBLEM WITH 2013 FORD EDGE RECEIVE A MESSAGE ADVISING THE LEFT REAR PASSENGER DOOR IS AJAR EVEN WHEN THE DOOR IS SECURELY SHUT. CHECKED ON INTERNET FOUND NUMEROUS COMPLAINTS CITING THIS SAME PROBLEM WITH THE FORD EDGE INVOLVING ALL DIFFERENT DOORS. RECEIVED A LETTER FROM FORD MOTOR COMPANY ENTITLED CUSTOMER SATISFACTION PROGRAM 19N09 WHEREIN THEY ADVISE OF A PROBLEM WITH THE DOOR LATCH ON THE 2013 FORD EDGE SPECIFYING THE SAME PROBLEM I AM HAVING AND ADVISING THEY WILL REPLACE THE DOOR LATCH ON THE DRIVERS SIDE DOOR. IT IS MY POSITION THEY USED THE SAME TYPE SETUP ON ALL DOORS ON THE 2013 FORD EDGE, THEY ARE AWARE OF THE DEFECT AND WANT TO LIMIT THEIR EXPOSURE BY LIMITING THE PROGRAM TO THE DRIVERS DOOR. THERE IS A SAFETY ISSUE OR CONCERN PROMPTING THIS PROGRAM OR FORD WOULD NOT HAVE INITIATED THE PROGRAM AND IT WOULD APPLY TO ALL DOORS ON THE VEHICLE AS EVIDENCED BY MY PROBLEM WITH THE REAR DOOR. I DID CONTACT THE FORD CUSTOMER RELATIONSHIP CENTER AND WAS ADVISED THE PROGRAM WAS LIMITED TO THE CONDITIONS LISTED IN THE LETTER. THIS DOOR AJAR WARNING HAS COME UP WHEN THE VEHICLE IS IN MOTION AND WHEN STATIONARY.

TL* THE CONTACT OWNS A 2013 FORD EDGE. THE CONTACT STATED THAT WHILE DRIVING AT AN UNSPECIFIED SPEED, THE BRAKES MALFUNCTIONED AND FAILED TO IMMEDIATELY STOP THE VEHICLE CAUSING THE STOPPING DISTANCE TO BE EXTENDED. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC WHO REPLACED THE BRAKE PAD AND ROTORS HOWEVER, THE FAILURE RECURRED. THE CHECK ENGINE WARNING LIGHT ILLUMINATED AND THE VEHICLE STALLED. THE VEHICLE WAS TAKEN BACK TO THE MECHANIC WHO DIAGNOSED THAT THE BRAKE BOOSTER NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE BUT NO ASSISTANCE WAS OFFERED. THE LOCAL DEALER WAS NOT NOTIFIED. THE FAILURE MILEAGE WAS 135,000.

I HAVE BEEN HAVING PROBLEMS FOR OVER A YEAR WITH A DEFECTIVE DOOR SWITCH ON THE DRIVER'S SIDE REAR DOOR CAUSING THE "DOOR AJAR" WARNING LIGHT TO DISPLAY AND THE INTERIOR LIGHTS TO STAY ON WHEN THE DOOR IS SHUT TIGHT. THE WARNING LIGHT WILL STAY ON THE ENTIRE TIME THE CAR IS RUNNING, WHETHER STATIONARY OR MOVING. RECENTLY I RECEIVED THE ATTACHED CUSTOMER SATISFACTION PROGRAM LETTER 19N09. AS YOU CAN SEE IT CLEARLY STATES THAT FORD'S OFFER TO REPLACE THE DEFECTIVE SWITCH FREE OF CHARGE IS FOR THE DRIVERS SIDE FRONT DOOR ONLY. I CHATTED WITH A FORD CUSTOMER SERVICE REPRESENTATIVE ON JANUARY 29, 2020 AND WAS TOLD THAT AT THIS TIME THEIR OFFER DOES NOT EXTENDED TO OTHER DOORS. I WAS ALSO TOLD TO CONTACT THE NHTSA AND FILE A COMPLAINT. IN RECENT MONTHS I HAVE CHECKED ON SEVERAL FORD OWNER WEBSITES AND HAVE FOUND THAT DEFECTIVE DOOR SWITCH PROBLEM IS HAPPENING ON ANY DOORS OF THE AFFECTED FORD OWNERS' VEHICLES. TO ME THIS MAKES FORD'S OFFER POINTLESS TO THE MAJORITY OF THE VEHICLES WITH DEFECTIVE DOOR SWITCHES! ON BEHALF OF MYSELF AND ALL OTHER FORD OWNERS WITH THIS PROBLEM I WOULD LIKE TO SEE FORD EXTEND THIS FREE REPAIR TO ANY VEHICLE DOORS WITH THE DEFECTIVE SWITCHES! PLEASE HELP US!!

MY BRAKES BECOME SPONGY & GO TO THE FLOOR. IT OCCURRED SPORADICALLY BUT NOW IS CONSTANT EITHER WHEN THE VEHICLE IS IN MOTION OR AT A STOP. IF SOMEONE PULLED OUT IN FRONT OF ME I COULD NOT STOP IN A SAFE DISTANCE. BRAKES HAVE BEEN SERVICED. THERE ARE MULTIPLE COMPLAINTS ON LINE ABOUT THIS POTENTIALLY FATAL FLAW. MATLOCK TIRES IN ATHENS, TN REPLACED THE MASTER CYLINDER AND REPLACED ALL THE BRAKE PADS. THEY CALLED TO THE FORD DEALERSHIP CONCERNING RECALLS OR HOW TO REPAIR THE PROBLEM TO NO AVAIL.

VEHICLE'S FRONT DRIVER SIDE DOOR LATCH WARRANTY COVERAGE, SPOKE TO SEVERAL FORD SUPERVISORS THEY TOLD ME THEY SENT OUT A LETTER TO COVER THAT ISSUE AND I SHOULD HAVE RECEIVED IT IN DECEMBER 2019 WHICH I DID NOT RECEIVE TILL JANUARY 27TH 2020 THE LETTER CLEARLY SHOWS THE JANUARY 2020 DATE. HENCE MY MILES ARE OVER THE MILEAGE THAT THE LETTER STATES. NO FORD SUPERVISORS WILL OVER RIDE THE 245 MILES I HAVE OVER, SO I HAVE TO DEAL WITH IT MYSELF. I STARTED FIGHTING THIS ISSUE 4 YEARS AGO. IT'S IRONIC THAT I GET THE LETTER AND NOW THEY WON'T COVER IT. SO ONCE AGAIN IT'S A SAFETY ISSUE BECAUSE THE DOORS WON'T LOCK, LEAVING MY GRANDCHILD VULNERABLE TO ANYONE WHO CAN OPEN THE DOOR WHILE STOPPED OR PARKED OR HE MAY OPEN THE DOOR WHILE THE VEHICLE IS MOVING AND GET INJURED.

MY SENSOR LIGHT FOR DIRIVER SIDE SEAT BELT SHOWS DOOR IS AJAR WHEN DOOR IS SHUT. I HAVE TO OPEN AND SHUT DOOR A COUPLE TIME FOR THE SENSOR TO GO OFF

THE SPEED OF MY CAR WAS LIMITED TO NO MORE THAN 15 MPH. LUCKILY THIS HAPPENDED IN A PARKING LOT AND NOT ON THE FREEWAY. THE CAR WAS TOWED TO A FORD DEALER AND THE PROBLEM WAS DIAGNOSED AS A FAULTY ELECTRONIC THROTTLE BODY (ETB). THIS COMPONENT WAS RECALLED IN CUSTOMER SATISFACTION PROGRAM 16B23. HOWEVER, IT WAS ONLY ISSUED FOR 2011-2012 MODEL YEAR EDGE AND MKX VEHICLES EQUIPPED WITH 3.5L OR 3.7L ENGINES. GIVEN THE SEVERITY OF THIS ISSUE, IT SEEMS THAT THE RECALL SHOULD BE LOOKED AT FOR THE 2013 FORD EDGE AS WELL.

I REPORTED ABOUT 3 -4 YEARS AGO ABOUT DOOR AJAR PROBLEM. MY CAR WAS IN WARRANTY THEN. RECEIVED LETTER TO-DAY JAN 2020 ABOUT FIXING PROBLEM NOW MY CAR ACCORDING TO THEM IS OUT OF WARRANTY AND NOW THEY WILL NOT COVER THIS DEFECT. THERE SHOULD BE NO TIME FRAME ON THIS ISSUE. IT IS A FACTORY DEFECT THEY JUST WANT CONSUMER TO PAY ONCE AGAIN FOR THERE DEFECT NOT A HAPPY CAMPER.I WILL NOT RECOMMEND A FORD TO ANY ONE AS THEY DO NOT STAND BY THERE PRODUCTS

PARK LIGHT INDICATION NIT WORKING WHEN PUTTING CAR IN PARK. WHEN SHAFTING INTO PARK, THE INDICATOR ON DASH DIES NIT SHOW P. IT DOESN'T SHOW ANY TRANSMISSION SETTING. IF I TURN CAR OFF, AN ERROR APPEARS SAYING TO SHIFT CAR INTO PARK. DRYING FIRST FEW MONTHS, I COULD TOGGLE THE SHIFT PUTT ON OR WIGGLE THE SHUFFLE CONTROL AND THE LIGHT INDICATING PARK WOULD APPEAR THUS ALLOWING ME TO TURN CAR OFF WITHOUT ALARM. IT IS BECOMING INCREASINGLY DIFFICULT TO GET THE LIGHT TO APPEAR AFTER PLACING THE LEVER IN PARK. AT TIMES, I MUST RESTART THE CAR IF I HAVE TURNED IGNITION OFF , RESHIFT AND HOPE IT RECIGNUZES THE PARK SETTING. SINCE THE LIGHT IS INCREASINGLY NOT LIGHTING WHEN IN PARK, IT'S A GUESSING GAME WHEN THRNING CAR OFF. IF IT ISN'T RECOGNUZED (ALTHOUGH SHIFT IS IN PARK) I CANNOT FULLY TURN OFF CAR. ONCE RECOGNIZED IN PARK (WITH OR WITHOUT LIGHT), THE CAR TURNS OFF AS IT SHOULD AND SEAT MOVES BACK AND NO WARNINGS OCCUR. I HAVE RESEARCHED A BIT, IT IS A KNOWN PROBLEM BUT FORD WANTS HUNDREDS IF DOLLARS TO REPAIR. I AM NOT SURE IF CAR US IN PARK OR NIT ANY LONGER

REAR CAMERA INTERMITTENTLY FAILS. THE CAMERA OPERATES FINE AT TIMES, BUT IN MANY CASES, AN ERROR APPEARS ON THE SCREEN INDICATING THE CAMERA IS INOPERATIVE. I HAVE ATTEMPTED TO STOP THE CAR , PUT IT IN PARK, THEN REVERSE TO SEE IF IT WOUKD RESET. IT DOES NIT RESET. THERE ARE TIMES WHEN THE CAMERA INITIALLY OPERATES BUT FAILS AS I BACK UP. I HAVE BEEN TO FORD DEALER AND THEY SAY THAT THE CAMERA MUST BE REPLACED. DON'T QUITE GET THAT - WHY WILL THE CAMERA WORK FINE DURING KNEE ATTEMPT TO BACKUP AND THEN FAIL DURING NEXT ATTEMPT TO BACKUP! THE PROBLEM BEGAN LAST SUMMER (SUMMER OF 2019)

RECENTLY HAD MY VEHICLE SERVICED FOR AN ONGOING DOOR LOCK ISSUE WHERE FORD EXTENDED WARRANTY COVERAGE. DURING THE MOST RECENT SERVICE ON 7 JAN 2020, THE SERVICE ADVISOR ALSO INDICATED AND DOCUMENTED THAT THE PTU (POWER TRANSFER UNIT) IS LEAKING FROM A VENT AND THAT INDICATES IT NEEDS TO BE REPLACED AT APPROX $1,800.00. THE VEHICLE AS NOTED IN THEIR RECORDS AND MY ODOMETER, HAD ONLY 39,100 MILES AT THIS TIME. PER RESEARCH ON THE WEB IT APPEARS THIS IS A WELL KNOWN ISSUE WITH THE FORD EDGE THAT FORD IS AWARE OF AND DISCONTINUED USING THAT PARTICULAR PTU. WHEN QUESTIONED, THE FORD ADVISOR AT HOLMAN FORD INDICATED HE WAS NOT AWARE OF ANY SUCH ISSUES NOR THAT A DIFFERENT DRIVE PART WAS NOW BEING USED BY FORD. FORD IS NOT OFFERING ANY FORM OF COMPENSATION OR CREDIT OR ANY RECOMPENSE AT THIS TIME.

SEAT REAL EASE FOR REAR SEATS DOESN'T WORK. READING FORUMS MULTIPLE PEOPLE HAVE ISSUE AND THE FIX REQUIRES REMOVING SEATS AND REPLACING THE CABLE ON THE RELEASE MECHANISM. DUE TO SAFETY CONCERNS I DIDN'T WANT TO REMOVE AND REPLACE SEAT BY MYSELF.

WHILE THE VEHICLE IS IN MOTION AT HIGHWAY SPEEDS, THE TRANSMISSION FAILS TO SHIFT INTO 5TH OR 6TH GEAR CAUSING EXCESSIVE RPMS, NOISE, AND SHAKING TO THE FRAME AT SPEEDS ABOVE 50 MPH. THIS COULD BE POTENTIALLY HAZARDOUS AND CAUSE SEVERE TRANSMISSION DAMAGE OVER A SHORT PERIOD OF TIME IF NOT REPAIRED.

IN SEPTEMBER 2014, FORD HAS ISSUED A "CUSTOMER SATISFACTION" NOTICE REGARDING THE EXTENDED WARRANTY ON BRAKE FUNCTION COMPONENT. NOTICE ID :13N02. THE ISSUE WAS POSSIBILITY OF BREAK BOOSTER PREMATURE FAILURE LEADING TO UNPREDICTABLE BRAKING PERFORMANCE. THERE ARE 2 SIGNIFICANT ISSUES WITH THIS NOTICE: 1. THE PART THAT FAILS IS A MAJOR SAFETY ISSUE AND SHOULD HAVE BEEN TREATED WITH IMMEDIATE RECALL INSTEAD OF AN EXTENDED WARRANTY OFFERING - AS THE FAILURE OF THIS PART LEADS TO UNPREDICTABLE BRAKING PERFORMANCE AT AN UNPREDICTABLE TIME FRAME. 2. IT ONLY COVERS VEHICLES PRODUCED BETWEEN CERTAIN DATES, WHILE THE REAL EXTENT OF FAULTY BRAKE SYSTEM COMPONENT GOES WAY BEYOND THE SCOPE COVERED IN THIS NOTICE. I OWN A 2013 FORD EDGE TRUCK WITH PRODUCTION DATE OF 06/13. THE MILEAGE ON THIS VEHICLE IS UNDER 58000. ABOUT A WEEK AGO THE BRAKING FUNCTION OF THIS CAR HAS FAILED SIGNIFICANTLY LEADING TO A NEAR CRASH SITUATION. THIS HAPPENED WHEN I WAS DRIVING CLOSER TO A TRAFFIC STOP AT ABOUT 20 MPH AND STARTED GRADUALLY APPLYING BRAKES AND TO MY SURPRISE THE CAR KEPT ON MOVING WITHOUT ANY NOTICEABLE BRAKING APPLIED. REALIZING THAT, I PRESSED THE PEDAL MUCH HARDER TO A DEGREE THAT WOULD BE CLOSE TO ACTIVATING ABS AND ONLY THEN THE CAR CAME TO A HARD STOP. AFTER EXPERIENCING THIS I STARTED RESEARCHING ONLINE AND HAVE LEARNED ABOUT FORD'S NOTICE OF EXTENDED WARRANTY ON BRAKE BOOSTER PART FAILURE - 13N02. I HAD EXACTLY THE SAME SYMPTOMS AS DESCRIBED IN THIS BULLETIN. UPON VISITING DEALERSHIP, THEY REFUSED TO SERVICE MY CAR UNDER THIS EXTENDED WARRANTY AS MY CAR WAS JUST OUTSIDE THE PRODUCTION DATES COVERED BY 13N02. UPON FURTHER RESEARCH, I HAVE LEARNED THAT THIS ISSUE IMPACTED A MUCH LARGER NUMBER OF FORD EDGE 2013 OWNERS, WHOSE SAFETY CONCERNS ARE PLAINLY IGNORED BY FORD MOTOR COMPANY SAME AS IS MY CASE. BOTH DEALERSHIP AND THE FORD HOTLINE REFUSED TO ANYTHING ABOUT IT.

DOOR IS AJAR NEEDS TO BE FIXED AGAIN. THE DOOR LATCH ASSEMBLY IS AN ISSUE. I HAVE HAD IT REPLACED AT 24K MILES AND NOW OUT OF WARRANTY IT NEEDS TO BE REPLACED AGAIN. THERE NEED TO BE A RECALL ON THESE DOOR SWITCHES. ONE HAS TO OPEN AND CLOSE THE DOOR SEVERAL TIMES FOR THE WARNING TO GO AWAY.

WAS DRIVING AT ABOUT 55 MILES PER HOUR WHEN WHAT SOUNDED LIKE A SHOT GUN WENT OFF MY PANORAMIC SUN ROOF EXPLODED. ALL AROUND THE OUTSIDE PERMEATOR MIDDLE HAD A HOLE

WHILE DRIVING AT APPROXIMATELY 55-60 MILES PER HOUR THE TRACTION CONTROL AND TRACTION CONTROL OFF LIGHT LIT UP AND A RED BRAKE MALFUNCTION LIGHT CAME ON AND THE ENGINE STOPPED WHILE THE CAR WAS IN MOTION. WE COASTED TO THE SIDE OF THE ROAD AND IT TOOK TWO ATTEMPTS TO START IT AGAIN. THE TRACTION CONTROL LIGHT AND TRACTION CONTROL OFF LIGHT IS STILL ON. IT HAPPEN THREE TIMES SO FAR AND TWO OF THOSE TIMES WAS WHILE WE WERE ON THE INTERSTATE IN TRAFFIC TRAVELLING AT 60-70 MPH. THIS WAS NOT SAFE AT ALL. WHEN IT SHUTS OFF THERE IS A BIG THUD SOUND AND THE TRACTION CONTROL, TRACTION CONTROL OFF AND A RED BRAKE MALFUNCTION LIGHT COMES ON. AFTER THE SECOND TIME THERE IS NOW A RATTLE. I HAVE THE CAR AT HOME NOW BUT IT HAS A HESITATION IN IT WHEN IT IS FIRST STARTED THIS ALL HAS HAPPENED IN THE LAST 4 DAYS.

I WAS DRIVING MY CAR WITHOUT ANY PROBLEM. ALL OF A SUDDEN I GO TO PUT MY CAR INTO REVERSE TO BACK UP MY DRIVEWAY AND LOST ALL POWER STEERING. I WAS UNABLE TO TURN MY CAR IN ANY DIRECTION AND WAS STUCK IN THE MIDDLE OF THE STREET WITH 2 YOUNG CHILDREN IN MY VEHICLE. ONCE I TURNED THE CAR OFF AND BACK ON THE POWER STEERING CAME BACK.

BRAKE BOOSTER MALFUNCTION WHILE DRIVING

TL* THE CONTACT OWNS A 2013 FORD EDGE. THE CONTACT STATED THAT THERE WAS AN ABNORMAL ODOR OF FUEL DETECTED INSIDE AND OUTSIDE OF THE VEHICLE. THERE WERE NO WARNING INDICATORS ILLUMINATED. THE VEHICLE WAS TOWED TO GARY CROSSLEY FORD (8050 N CHURCH RD, KANSAS CITY, MO 64158, (816) 781-4844) WHERE IT WAS DIAGNOSED THAT THE DAMPER WAS LEAKING. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS CONTACTED AND PROVIDED CASE NUMBER: CAS -25200727-39D025. NO FURTHER ASSISTANCE WAS PROVIDED. THE FAILURE MILEAGE WAS 111,000.

FRONT DRIVER DOOR LATCH MALFUNCTION. DOESN'T LATCH PROPERLY AND CAUSES DOOR AJAR SENSOR TO STAY ON PERPETUALLY. DUE TO NOT LATCHING PROPERLY, IT POSES A SAFETY HAZARD TO THE DRIVER. FORD HAS HAD A HISTORY OF SUCH ISSUES AND HAS RECALLED SOME OF THEM BUT NOT ON MY MAKE AND MODEL.

I WENT TO WORK THIS MORNING AND PARKED CAR I HAD A HALF A TANK OF GAS AND 8 HOURS LATER WHEN I GOT OFF OF WORK THE GAS GAUGE SAID THAT I HAD A FULL TANK OF GAS. WHEN I GOT HOME AND PARKED CAR I SMELLED A LOT OF FUMES AND GAS.

SUNROOF SPONTANEOUSLY SHATTERED. WE WERE GOING 70 MILES/ HOUR ON THE FREEWAY WHEN IT EXPLODED OUT OF NOWHERE. BOTH DRIVER AND PASSENGER THREW OUR ARMS OVER OUR HEAD BECAUSE IT SOUNDED LIKE OUR CAR HAD BEEN SHOT AT. THE CAR SWERVED INTO OTHER LANES OF TRAFFIC. MOST OF THE GLASS STAYED BUT WE HAD LARGE CHUNKS FALL INTO THE CAR CABIN. THERE WAS ALSO LOTS OF FINE PIECES OF GLASS FALLING INTO THE CAR. WE HAD A 1 YEAR OLD IN HER CARSEAT THAT HAD GLASS FALLING ON HER HEAD. WE DIDN'T DARE DRIVE ANYMORE, TRYING TO AVOID THE GLASS CAVING IN, AND PULLED OFF AT THE NEXT EXIT.

TL* THE CONTACT OWNS A 2013 FORD EDGE. THE CONTACT STATED THAT THE VEHICLE EXPERIENCED A FAILURE WITH THE BRAKE BOOSTER. WHILE DRIVING AND DEPRESSING THE BRAKE PEDAL TO THE FLOORBOARD, THE VEHICLE FAILED TO STOP AND THEN SLOWED DOWN. THE CONTACT COASTED THE VEHICLE TO THE SIDE OF THE ROAD, CHECKED THE BRAKE FLUID, AND NOTICED THAT IT WAS OK. THE VEHICLE WAS RESTARTED AND WAS ABLE TO DRIVE NORMALLY. THE FAILURE RECURRED THREE TIMES. THE CONTACT CALLED CORWIN FORD NAMPA (5707 E GATE BLVD, NAMPA, ID 83687, (208) 475-1110) AND WAS REFERRED TO THE MANUFACTURER. THE MANUFACTURER WAS CONTACTED AND REFERRED THE CONTACT TO NHTSA. THE FAILURE MILEAGE WAS 147,000.

TL* THE CONTACT OWNS A 2013 FORD EDGE. WHILE DRIVING VARIOUS SPEEDS AND ATTEMPTING TO DEPRESS THE BRAKE PEDAL, AN ABNORMAL HISSING NOISE WAS HEARD COMING FROM THE BRAKES. THE CONTACT HAD TO APPLY EXCESSIVE PRESSURE TO THE BRAKE PEDAL FOR THE BRAKES TO ENGAGE PROPERLY. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC WHERE IT WAS DETERMINED THAT THE BRAKE BOOSTER FAILED AND NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. BEACH FORD (2717 VIRGINIA BEACH BLVD, VIRGINIA BEACH, VA 23452, (757) 486-2717) WAS CONTACTED AND CONFIRMED THAT THE VIN WAS NOT INCLUDED IN A RECALL. THE MANUFACTURER WAS CONTACTED AND REFERRED THE CONTACT TO NHTSA TO FILE A COMPLAINT. THE FAILURE MILEAGE WAS 94,005.

MY CAR TELLS ME MY DOOR IS AT AJAR BUT IT'S NOT

DURING A RECENT SNOW FALL. I WAS DRIVING DOWN THE ROAD. WHEN I WENT TO STOP THE ABS SYSTEM ACTIVATED DUE THE THE SNOWY ROAD CONDITIONS. FROM THEM ON THE BRAKE PEDAL HAS GONE TO THE FLOOR WITH OUT RETURNING BACK TO NORMAL. I DID HAVE THE BRAKES LOOKED AT AND FOUND OUT THE PADS AND ROTORS ARE FINE. THE SERVICE DEPARTMENT WAS NOT ABLE TO SEE ANY ISSUES AND TOLD ME I WOULD HAVE TO TAKE IT TO A FORD DEALERSHIP TO HAVE THE COMPUTER LOOKED AT. BECAUSE THE REPAIR SHOP DOES NOT HAVE ACCESS TO FORD SOFTWARE.

YESTERDAY, I DROVE MY VEHICLE TO A RESTAURANT FOR LUNCH, IT WAS FINE. WHEN I WAS LEAVING THE RESTAURANT AND COMING UP TO A STOP SIGN I APPLY MY BRAKES AND MY BRAKE PEDAL IS SPONGY AND GOES COMPLETELY TO THE FLOOR WITHOUT STOPPING MY VEHICLE. AT THE NEXT STOP SIGN, I STARTED SLOWING DOWN EVEN SOONER AND AGAIN THE BRAKE PEDAL GOES CLEAR TO THE FLOOR. I PULLED OVER AND SHUT MY CAR OFF AND CALLED MY HUSBAND. HE HAD ME RESTART THE VEHICLE AND BACK UP AND GO FORWARD SLOWLY. THE BRAKE PEDAL THEN FELT LIKE IT HAD PRESSURE AND WAS STOPPING ME. I CAREFULLY DRIVE HOME, LEAVING A LOT OF SPACE BETWEEN ME AND VEHICLES IN FRONT OF ME. THIS MORNING THE BRAKES ARE AGAIN SPONGY BUT THEY ARE STOPPING ME WHEN MY PEDAL IS NEARLY FULLY DEPRESSED. I RESEARCHED THE PROBLEM LAST NIGHT AND FOUND THERE WAS A RECALL FOR 2013 FORD EDGE BRAKE BOOSTER BUT WHEN I CALLED THE DEALERSHIP THIS MORNING THEY INFORM ME THAT MY 2013 FORD EDGE IS NOT INCLUDED. THERE A THOUSANDS OF COMPLAINTS ON THE BRAKES ON THESE VEHICLES AND FORD IS NOT STANDING BEHIND THEIR VEHICLES OR MAKING THE PROBLEM RIGHT. THIS IS A SAFETY ISSUE AND FORD NEEDS TO FIX IT. A VEHICLES BRAKES SHOULD NOT JUST FAIL WHILE PARKED FOR 45 MINUTES DURING LUNCH.

REAR DOOR AJAR WARNING LIGHT GOES ON WHEN DRIVING OR STATIONARY

TL* THE CONTACT OWNS A 2013 FORD EDGE. WHILE DRIVING APPROXIMATELY 45 MPH, THE BRAKE PEDAL WAS DEPRESSED AND A HIGH-PITCHED WHISTLING NOISE WAS HEARD. THE CONTACT ALSO STATED THAT THE BRAKE PEDAL WAS DIFFICULT TO DEPRESS; HOWEVER, THE VEHICLE WAS ABLE TO STOP. THE CONTACT STATED THAT THE FAILURE ALSO OCCURRED WHILE HIS WIFE WAS DRIVING. DURING THE FAILURE, THE LOW PRESSURE WARNING INDICATOR ILLUMINATED AND THE VEHICLE STALLED. THE CONTACT STATED THAT THE VEHICLE WAS ABLE TO RESTART. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED BY AN INDEPENDENT MECHANIC OR DEALER. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE AND INFORMED THE CONTACT THAT THE VEHICLE WAS NOT INCLUDED IN THE EXTENDED WARRANTY COVERAGE FOR THE BRAKE BOOSTER (13N02). THE FAILURE MILEAGE WAS 130,000.

BRAKE MASTER CYLINDER DEVELOPED AN INTERNAL BYPASS LEAK, AT TIMES THE PEDAL WOULD GO TO THE FLOOR WHILE ATTEMPTOING TO STOP, OTHER TIMES THE PEDAL WOULD FADE WHILE SITTING STOPPED WITH FOOT ON PEDAL. BARKE VACUUM BOOSTER DIAPHRAM DEVELOPED A LEAK CAUSING A HARD PEDAL AND VACUUM LEAK WHEN THE PEDAL WAS APPLIED. VACUUM LEAK CAUSED SERVICE ENGINE LIGHT ISSUES.

DOOR AJAR PROBLEM

WHILE DRIVING OVER A BUMP IN THE ROAD ON A CITY STREET, THE BRAKES STOPPED WORKING. BRAKE PRESSURE WAS LOST AND ONLY BY DEPRESSING THE PEDAL TO THE FLOOR COULD A SMALL AMOUNT OF BRAKING POWER BE APPLIED. NO WARNING LIGHTS APPEARED AND NO NOISES, HISSING, ECT WERE HEARD. THE ISSUE OCCURRED THREE TIMES IN THE SAME LOCATION IN THE SPAN OF A MONTH. AFTER TWO INCIDENTS, THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC WHO SUSPECTED THE BRAKE BOOSTER MAY BE FAILING. THE MECHANIC COULD NOT CONFIRM AN ISSUE WITH THE BRAKING SYSTEM, BUT WE ELECTED TO REPLACE THE BRAKE BOOSTER AS FUNCTIONAL BRAKES ARE ESSENTIAL AND A BOOSTER RECALL HAS OCCURRED FOR THIS VEHICLE, ALTHOUGH THIS VIN WAS NOT INCLUDED IN THE RECALL. WITHIN A FEW DAYS OF THE REPAIR, THE EXACT ISSUE OCCURRED AGAIN IN THE SAME SPOT, SO THE BOOSTER REPLACEMENT CLEARLY DID NOT RESOLVE THE ISSUE. THE VEHICLE HAS BEEN WELL MAINTAINED WITH NEWLY REPLACED PADS AND ROTORS AND HAS APPROXIMATELY 75,000 MILES. ONCE THE VEHICLE WAS STOPPED, THE BRAKES STARTED WORKING NORMALLY AND CONTINUED WORKING NORMALLY AFTER THE CAR WAS TURNED OFF AND THEN BACK ON AGAIN. THE VEHICLE WILL BE TAKEN TO OUR LOCAL FORD DEALER SHORTLY TO ATTEMPT TO DIAGNOSE THE ISSUE.

MY 2013 FORD EDGE RANDOMLY STALLS DOESN'T MATTER IF I'M TURNING GOING SLOW OR STRAIGHT AND GOING FAST. THE WRENCH LIGHT WILL SHOW UP. I USUALLY STOP, SHUT IT DOWN AND RESTART IT. IT'S PRETTY FRIGHTENING. I BROUGHT IT TO THE REPAIR SHOP AND THEY SAID IT MIGHT BE THE THROTTLE BOTTLE. GOT THAT CLEANED UP WHICH WAS TO DIRTY AND STILL STALLING.

BRAKE BOOSTER FAILURE CAUSING DECREASED STOPPING POWER. FORD RELEASED A BULLETIN 13N02 COVERING THIS VEHICLE UP UNTIL MARCH OF 2013. VEHICLE WAS MANUFACTURED IN JULY OF 2013 AT SAME PLANT. CALLING THEM, THEY STATED THAT THEY WILL NOT COVER. MY VEHICLE HAS 128K MILES ON IT AND THEY OFFERED AN EXTENDED WARRANTY ON THE BULLETIN FOR 10 YEARS 150000 MILES DUE TO THE HIGH RATE OF FAILURES AND SAFETY ISSUES. DEALERSHIP AND FORD CUSTOMER CARE ARE UNWILLING TO ACKNOWLEDGE THAT THE PROBLEM CONTINUED LONGER THAN THEIR CUT OFF DATES. THE VEHICLE WAS IN MOTION AT THE TIME OF FAILURE AT HIGHWAY SPEEDS OF 60MPH . DURING TRAFFIC, AS THE BRAKES BOOSTER FAILED DURING NORMAL STOPPING IN CONGESTED TRAFFIC, MY WIFE HAD TO SWERVE TO AVOID THE CAR IN FRONT OF HER AS SHE PUMPED HER BRAKES TO TRY TO STOP THE VEHICLE. FORTUNATELY HER EXPERIENCE ALLOWED HER TO AVOID AN ACCIDENT. THE LOCAL SERVICE STATION, FOUND THAT THE BOOSTER HAD FAILED, BUT WAS A FEW MONTHS OUT FROM FORDS SUPPLEMENT DATE. I'M ASKING THAT THE NHTSA REVIEW THE PROBLEM AND WILL BE SAVING PARTS AND SERVICE REPAIRS FOR FURTHER INFORMATION IF NEEDED.

BRAKE CYLINDER BOOSTER SYSTEM FAILURE. VEHICHLE VIN NOT INCLUDED IN PREVIOUS RECALLS. CAR WOULD NOT BRAKE; HISSING SOUNDS; HAD TO PUT IN NEUTRAL AND PUSH BRAKE TO THE FLOOR. THIS IS NOT ACCEPTABLE OR SAFE IN A CITY WITH THE TRAFFIC WE HAVE IN HOUSTON. INDEPENDENT DEALER ESTIMATE TO FIX EXCEEDS $1200. FORD NEEDS TO RECALL THIS VEHICLE FOR CONTINUED BRAKE ISSUES.

TL* THE CONTACT OWNS A 2013 FORD EDGE. WHILE DRIVING AND DEPRESSING THE BRAKE PEDAL, THE VEHICLE FAILED TO STOP. THE CONTACT STATED THAT EXCESSIVE FORCE HAD TO BE APPLIED TO THE BRAKE PEDAL TO STOP THE VEHICLE. THERE WERE NO WARNING INDICATORS ILLUMINATED. THE CONTACT ALSO STATED THAT THE BRAKES MADE A WHISTLING SOUND. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC WHO DIAGNOSED THAT THE POWER BRAKE BOOSTER NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE CONTACT CALLED EDWARDS AUTO SALES CO (3440 BLUE RIDGE BLVD, WEST UNION, SC 29696, (877) 365-4221) AND EXPLAINED THE ISSUE TO THE PARTS DEPARTMENT WHO AGREED THAT THE POWER BRAKE BOOSTER FAILED. THE DEALER INFORMED THE CONTACT THAT THE VIN WAS NOT INCLUDED IN A RECALL. THE VEHICLE WAS NOT TAKEN TO A DEALER. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE AND PROVIDED CASE NUMBER: 24642713. THE FAILURE MILEAGE WAS APPROXIMATELY 91,000.

WHILE DRIVING MY 2013 EDGE (148,000 MILES), WHEN GOING TO APPLY THE BREAK IT SUDDENLY DID NOT WANT TO BREAK CAUSING ME TRY TO VEER FROM TRAFFIC TO AVOID AN ACCIDENT WITH ANOTHER VEHICLE. NEVER HAD A WARNING OR ISSUE BEFORE THIS.THE PEDAL WILL THEN GO ALL THE WAY DOWN. EDGE HAS AN FSA ITEM FOR EXTENDED WARRANTY OF THE BREAK BOOSTER. TAKING TO DEALERSHIP I WAS INFORMED THAT THE MASTER CYLINDER WAS BAD. THE MECHANICS I SPOKE TO STATE THAT THE MASTER CYLINDER AND BRAKE BOOSTER GO HAND IN HAND SO TO SPEAK YET FORD STATES THEY ARE NOT RESPONSIBLE FOR THAT ONLY THE BRAKE BOOSTER. UPON LOOKING UP CUSTOMER ISSUES FOR THIS I SAW THE 2011-2013 F150S HAVE THE SAME ISSUES AND BOTH THE MASTER CYLINDER AND BRAKE BOOSTER WERE BEING REPLACED BY FORD AT NO CHARGE. WHY NOT THE EDGE? IT IS CLEARLY HAVING THE SAME ISSUES AND MY BRAKES ARE IN GOOD CONDITION.THE DEALERSHIP ALSO STATED THE ABS HYDRAULIC CONTROL ASSEMBLY WAS BAD, YET THE ABS LIGHT HAS NOT TURNED ON AND I AM NOT SURE THIS IS ACCURATE AS PRIOR TO TAKING TO THE DEALERSHIP I HAD A MECHANIC LOOK AT IT AND THEY TOLD ME IT WAS THE BRAKE BOOSTER AND MASTER CYLINDER.

I DROVE FOR OVER 8 HOURS WITH THE SEAT WARMER ON HIGH AND I LITERALLY BURNED MY BOTTOM. I ENDED UP HAVING TO GO TO AN URGENT CARE A FEW DAYS LATER WHERE THEY PRESCRIBED ANTIBIOTICS AND A PRESCRIBED OINTMENT. IT HAD A BUG BLISTER WHICH BROKE AND NOW OPEN WOUND. IT IS DEFINITELY A BURN AND NOW TREATING FOR WOUND CARE.

TL* THE CONTACT OWNS A 2013 FORD EDGE. WHEN THE BRAKE PEDAL WAS SLIGHTLY ENGAGED, THE CONTACT HEARD A CONSTANT ABNORMAL HISSING NOISE. WHEN THE BRAKE PEDAL WAS DEPRESSED TO THE FLOORBOARD, THE NOISE STOPPED. WHEN THE VEHICLE WAS ENGAGED IN REVERSE, THE VEHICLE FAILED TO STOP WHEN THE BRAKE PEDAL WAS DEPRESSED. THE VEHICLE WAS TAKEN TO GOODYEAR AUTO SERVICE WHERE THE CONTACT WAS INFORMED THAT THE BRAKE BOOSTER NEEDED TO BE REPLACED. THE CONTACT WAS ADVISED TO TAKE THE VEHICLE TO A FORD DEALER. THE VEHICLE WAS THEN TAKEN TO BERGLUND FORD, INC. (834 E MAIN ST, SALEM, VA 24153, (540) 389-7291) WHERE THE CONTACT WAS INFORMED THAT THERE WAS A TEAR IN THE DIAPHRAGM AND THE BRAKE BOOSTER NEEDED TO BE REPLACED. THE VEHICLE WAS REPAIRED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE AND THE CONTACT WAS INFORMED THAT THE EXTENDED WARRANTY DID NOT COVER THE VEHICLE BECAUSE IT WAS SEVEN MONTHS OUTSIDE OF THE WARRANTY DATES. THE FAILURE MILEAGE WAS 56,500.

CAR WAS MAKING A LOUD HUMMING NOISE WHILE IN MOTION.

VACUUM BRAKE BOOSTER NEEDS TO BE REPLACED. I WENT TO DRIVE MY CAR, BACKING OUT OF MY DRIVEWAY, AND IMMEDIATELY THE BRAKES WERE EXTREMELY HARD TO PUSH ON. LUCKILY I WAS BACKING OUT OF MY GARAGE, BUT MY BRAKES FAILED, AND I HAD TO HIT THE EMERGENCY BRAKE TO MAKE THE CAR STOP. I HAD A 1 YEAR OLD IN THE CAR, AND THIS IS A HUGE SAFETY ISSUE. ALSO, I HAD NOTICED EARLIER THAT WHEN I WAS IN DRIVE, BUT SITTING AT A LIGHT, THE CAR WOULD SHAKE. A MINUTE LATER, THE CAR DIED.

THE ENGINE STOPPED WHILE IN MOTION (ON MULTIPLE OCCASIONS), USUALLY WHEN COMING TO A STOP OR TURNING. I LOST STEERING CONTROL AS WELL. THE ERROR "LOW ENGINE OIL PRESSURE" APPEARED ON PANEL. AFTER PUTTING CAR IN PARK AND ATTEMPTING TO RESTART THE CAR, IT USUALLY WOULD RESTART RIGHT AWAY. ON ONE OCCASION, IT TOOK 2 ATTEMPTS TO START IT. FORTUNATELY, THERE WEREN'T ANY CARS DIRECTLY BEHIND ME OR IT WOULD'VE LIKELY CAUSED AN ACCIDENT. A MECHANIC CLEANED THE THROTTLE BODY, REPLACED A PLUG, AND REPLACED A MISFIRING CYLINDER. THE ISSUE HAS NOT HAPPENED AGAIN IN THE 2 DAYS SINCE THEN.

I PLACED CAR IN PARK ON FLAT GROUND, TOOK FOOT OFF BRAKE, AND CAR STARTED ROLLING. THIS HAPPENED A FEW TIMES WITHIN A WEEK BUT HASN'T HAPPENED SINCE THEN. I HAD TO USE EMERGENCY BRAKE WHEN IT DID HAPPEN TO PREVENT CAR FROM MOVING WHILE PARKED.

WHILE DRIVING ON HWY 2 IN WENATCHEE, WA AT 5PM ON OCTOBER 2, 2019 MY SUNROOF EXPLODED. THE SUNROOF WAS CLOSED AT THE TIME. THERE WERE NO OVERPASSES OR CARS NEAR ME WHEN THIS HAPPENED. THE WEATHER WAS PARTLY CLOUDY AND AROUND 72 DEGREES. I WAS DRIVING APPROXIMATELY 60 MPH.

BRAKES STARTED TO MAKE HISSING NOISE. BROUGHT TO MECHANIC TO FIND A FAILED BRAKE BOOSTER. CONTACTED FORD BECAUSE IT IS PART OF EXTENDED WARRANTY. WAS TOLD BY FORD THAT MY VIN WAS NOT PART OF THE EXTENDED WARRANTY COVERAGE. WAS TOLD THE CAR WAS SAFE TO DRIVE, BUT IF THE BRAKES BECOMES HARD I WAS TO 'MASH ON THE BRAKES AND MY CAR WOULD STOP'. FORD KNOWS THERE IS A PROBLEM AND IS NOT TAKING RESPONSIBILITY FOR THE SAFETY OF THEIR VEHICLE.

TL* THE CONTACT OWNS A 2013 FORD EDGE. WHILE DRIVING VARIOUS SPEEDS, THE CONTACT HEARD AIR LEAKING WHILE DEPRESSING THE BRAKE PEDAL WITHOUT WARNING. THE CONTACT STATED THAT THE BRAKES DID NOT FUNCTION WHEN NEEDED AND THE VEHICLE TOOK SOME TIME TO COME TO A COMPLETE STOP. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE AND STATED THAT THEY WERE AWARE OF THE FAILURE. THE MANUFACTURER ONCE OFFERED AN EXTENDED WARRANTY REGARDING THE FAILURE. THE CONTACT WAS INFORMED THAT THE VEHICLE DID NOT MEET THE GUIDELINES TO QUALIFY FOR THE RECALL. THE MANUFACTURER OFFERED NO FURTHER ASSISTANCE. THE VEHICLE WAS NOT REPAIRED. THE DEALER WAS NOT CONTACTED. THE FAILURE MILEAGE WAS 75,000.

BRAKE PEDAL WENT TO THE FLOOR AS I APPLIED THEM AFTER EXITING INTERSTATE AND PULLING INTO A PARKING LOT. IT WAS TAKEN TO A FORD DEALERSHIP WHERE THE MASTER CYLINDER, BOOSTER AND HCU WERE ALL REPLACED, BUT PROBLEM STILL PERSISTED

TL* THE CONTACT OWNS A 2013 FORD EDGE. WHILE DRIVING APPROXIMATELY 45 MPH, THE BRAKE PEDAL WAS DEPRESSED, BUT WAS VERY FIRM. THE CONTACT STATED THAT EXTRA PRESSURE WAS NEEDED TO SLOW DOWN THE VEHICLE. THE VEHICLE WAS TAKEN TO SISK FAMILY FORD (565 OAK ST, FOREST CITY, NC 28043, (828) 245-1626) WHERE IT WAS DIAGNOSED. THE RESULTS WERE STILL PENDING. THE CONTACT STATED THAT AN INDEPENDENT MECHANIC INFORMED HER OF A TEAR IN THE DIAPHRAGM OF THE BRAKE BOOSTER. THE VEHICLE WAS REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 70,000. *BF CONSUMER STATED TEAR IN DIAPHRAM WAS REPAIRED.*JB

WHEN GOING TO BREAK, BREAK PEDAL GOES HALF WAY DOWN AND THEN STOPS, ALL WHILE CAR IS STILL MOVING. BECOMES HARD TO PUSH. WHILE APPLYING BREAK, THERE IS A HISSING NOISE. CAR STALLS WHILE SITTING AT A STOP LIGHT. AT TIME IS HAS ALMOST CAUSED ME TO CRASH MY CAR WITH MY 8 YEAR OLD IN IT. VERY UNSAFE TO DRIVE. UPON TAKING IT TO A MECHANIC, THEY DIAGNOSED IT WITH A FAILING BREAK BOOSTER. DEALER STATED MY CAR IS NOT COVERED UNDER THE 13N02 EXTENDED WARRANTY EVEN THOUGH MY CAR IS A 2013 AND WAS PRODUCED IN OAKVILLE CANADA. I HAVE SEEN THOUSAND OF CLAIMS/COMPLAINTS ABOUT THIS ISSUE. THIS IS A SAFETY CONCERN THAT OBVIOUSLY NEEDS TO BE ADDRESSED AND THE 13N02 NEEDS TO BE EXTENDED OUT TO MORE MODELS OF THE FORD EDGE. I BOUGHT THIS CAR BACK IN APRIL SO THAT ME AND MY SON ARE SAFER WHILE OUT ON THE ROAD, UNFORTUNATELY NOW I AM STUCK WITH AN UNSAFE CARE THAT SHOULD BE FIXED UNDER THE 13N02 EXTENDED WARRANTY.

DOOR AJAR WARNING COMES ON WHICH MAKES THEE INTERIOR LIGHTS STAY ON, WHEN THIS WARNING HAPPENS THE DOORS WILL NOT LOCK. TONIGHT, IT WAS ESPECIALLY DANGEROUS WHEN THIS WARNING HAPPENED AFTER DARK AND THE INTERIOR LIGHTS STAYED ON WHILE DRIVING HOME WHICH IS A 20 MINUTE COMMUTE. IT MAKES IT DIFFICULT TO SEE WHAT'S HAPPENING OUTSIDE THE CAR, ESPECIALLY WHEN YOU LIVE IN THE COUNTRY TRYING TO DODGE DEER BECOMES 100% HARDER WITH INTERIOR LIGHTS ON.

HAD IT IN TO HAVE VACUUM LEAK TAKEN CARE OF AND THEY TOLD ME MY VACUUM BRAKE BOOSTER IS BAD AND IT SHOULD BE COVERED BY FORD AND NOT DRIVE IT IN CASE IT WON'T STOP AT ALL. I CALLED FORD AND ALL THOUGH THERE ARE RECALLS ON THE 2013 FORD EGDES MY VIN NUMBER IS NOT ONE TO BE COVERED, THIS IS NOT RIGHT THAT ALL OTHERS ARE COVERED FOR THE EXACT THING THAT'S HAPPENING TO MINE AND THEY SAY I HAVE TO PAY FOR IT. I THINK THEY DON'T CARE THAT I TRAVEL FOR WORK AND NEED MY CAR. HOW DO I GET THIS COVERED THROUGH FORD?

TL* THE CONTACT OWNS A 2013 FORD EDGE. WHILE DRIVING APPROXIMATELY 50-55 MPH, THE SERVICE ENGINE SOON WARNING INDICATOR ILLUMINATED AND THE VEHICLE STALLED. THE CONTACT WAS ABLE TO RESTART THE VEHICLE. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE DEALER WAS NOT CONTACTED. THE CONTACT STATED THAT THE FAILURE WAS INTERMITTENT. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 63,000.

TL* THE CONTACT OWNS A 2013 FORD EDGE. WHILE ATTEMPTING TO PARK, THE CONTACT HAD TO DEPRESS THE BRAKE PEDAL TO THE FLOORBOARD MULTIPLE TIMES TO STOP THE VEHICLE. THERE WERE NO WARNING INDICATORS ILLUMINATED. THE FAILURE RECURRED LATER THAT DAY. THE CONTACT CHECKED THE BRAKE FLUID AND FOUND THAT IT WAS NOT LOW; HOWEVER, SHE DECIDED TO ADD MORE BRAKE FLUID. THE CONTACT STATED THAT THE FAILURE CONTINUED. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE DEALER AND MANUFACTURER WERE NOT CONTACTED. THE FAILURE MILEAGE WAS 86,296.

BRAKES MAKE A NOISE LIKE AIR IS COMING OUT WHEN I'M PUSHING ON THEM. HAD THEM CHECKED OUT BY A GARAGE AND THEY SAID THE PAD AND ROTORS LOOK GOOD. HOWEVER, STILL HAVING ISSUES WITH IMMEDIATE STOPS WHEN GOING DOWN MY INCLINED DRIVEWAY. BRAKES FEEL SPONGY AND NOT TOUCHY. ALSO, RECENTLY, SITTING IN A DRIVE THROUGH LINE AND AFTER IDLING STATIONARY FOR A FEW MINUTES WITH MY FOOT ON THE BRAKE, THE CAR TURNED OFF. SOMETHING IS NOT RIGHT WITH THE BRAKE SYSTEM. IT'S A 2013 FORD EDGE.

2013 EDGE SUDDEN LOSS OF ACCELERATION AT ANYTIME. GOING 75 DOWN THE INTERSTATE OR 30MPH THROUGH TOWN. MUST PULL TO SHOULDER IF ROAD SHUT VEHICLE OFF AND RESTART. VERY DANGEROUS.

2013 FORD EDGE FWD. SUDDEN LOSS OF ACCELERATION IN INTERSTATE AT HIGH SPEEDS ALMOST IMPOSSIBLE TO GET TO SHOULDER OF ROAD.

TL* THE CONTACT OWNS A 2013 FORD EDGE. THE CONTACT STATED THAT THE BRAKE PEDAL TRAVELED TO THE FLOORBOARD WHEN DEPRESSED. THE VEHICLE WAS TAKEN TO MARK MCLARTY FORD (4400 LANDERS RD, NORTH LITTLE ROCK, AR 72117, (501) 945-1200) WHERE IT WAS DIAGNOSED THAT THE HYDRAULIC CONTROL MODULE NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE VIN WAS NOT AVAILABLE. THE FAILURE MILEAGE WAS 36,000.

TL* THE CONTACT OWNS A 2013 FORD EDGE. WHILE DRIVING 25 MPH, THE CONTACT HEARD AN ABNORMAL NOISE COMING FROM THE REAR OF THE VEHICLE. THERE WERE NO WARNING INDICATORS ILLUMINATED. THE CONTACT INSPECTED THE VEHICLE AND FOUND AN OIL LEAK UNDER THE REAR PASSENGER SIDE. ALSO, WHEN PARKING THE VEHICLE, IT ROLLED FORWARD WHEN THE EMERGENCY BRAKE WAS NOT APPLIED. THE CONTACT ASSOCIATED THE FAILURE WITH NHTSA CAMPAIGN NUMBER: 14V393000 (POWER TRAIN). THE CONTACT CALLED SUMMIT FORD (LOCATED AT 200 BUFFALO MOUNTAIN DR, SILVERTHORNE, CO 80497, (970) 262-9230) AND INFORMED THEM OF THE FAILURE. THE MANUFACTURER WAS NOTIFIED. THE FAILURE MILEAGE WAS 100,000.

CHECK FUEL INLET CAME ON. THEN ENGINE LIGHT SEVERAL DAYS LATER. THE GAS GAUGE WILL NOT READ THE LEVEL OF GAS. NOW THE CHECK ENGINE LIGHT IS COMING ON. THE DEALER SAID IT IS NOT COVERED UNDER EMISSONS. AND IT SURE IS. THESE FUMES ARE GETRING IN THE AIR. AND THE VALVE IS NOT WORKING CAUSING THE GAS CAN TO GET METAL WHICH WILL IN TURN TEAR THIS UP .

DOOR AJAR LIGHT AND WARNING ALARM ON WHEN ALL DOORS ARE CLOSED CAR HAS APPROX. 38,000 MILES AND IS IN EXCELLENT CONDITION. FORD DEALER WANTS $743 DOLLARS TO FIX!. SHOULD BE A RECALL.

WHILE DRIVING THE CAR 40 MILES IT COMPLETELY DIED AND THE STEERING WHEEL LOCKED UP. I TOOK THE CAR IN FOR DIAGNOSTIC TEST AND IT CAME BACK NOTHING. THE CAR WAS GIVING BACK TO ME AND IT HAD THE WARNING FLASHING ON THE DASH WITH THE WRENCH . I TOOK SEVERAL PICTURES. DRIVING WEST ON I-40 DURING RUSH HOUR TRAFFIC. I PAID FOR THIS REPAIR AND SEE THIS EXACT SAME THING HAS HAPPENED. SEVERAL MONTH LATER THE BRAKES FELT LIKE I WAS PUSHING ON A BRICK. I WAS UNABLE TO STOP,. THE FORD COMPANY HAS A RECAL ON THE BRAKE BOASTER AND I WAS TOLD TO PAY 900.00 AND MAYBE SOME TIME THEY WILL INCLUDE MY 2013 FORD EDGE. SEPT 16 2019 , THE CHECK ENGINE LIGHT IS ON. THERE IS A RECALLFOR THE FORD EDGE 2013 BUT AGAIN NOT MINE I HAVE A FAULTY PURGE VALVE . FORD IS CHARGING 349.00 TO PUT ON A PART THAT IS AGAIN ON RECALL. THIS PART IS ALSO ON THE OUTSIDE OF THE CAR.

DRIVERS SIDE REAR DOOR WILL RANDOMLY SET THE CARS ALARM OFF SAYING THE DOOR IS OPENED WHEN IN FACT THE DOOR IS CLOSED. THIS HAS DRAINED MY BATTERY ONCE, NEEDING A NEW REPLACEMENT. I REPLACED THE DOOR SWITCH BECAUSE FORD DEALERSHIP TOLD ME IT WAS BAD ($400) AND IT STILL RANDOMLY GOES OFF. THIS ISSUE HAS LEFT ME STRANDED SEVERAL TIMES DUE TO THE BATTERY BEING DRAINED.

WHILE DRIVING DOWN A HILL INTO TOWN I TRIED USING THE BRAKES AND THEY WANT COMPLETELY TO THE FLOOR. LUCKILY THERE WAS NO ONE IN FRONT OF ME AND WAS ABLE TO COAST TO A STOP IN TOWN WITH FAINT TO NO BRAKES OR FEEDBACK. TURNS OUT THE BRAKE/ABS MODULE WAS MALFUNCTIONING CAUSING IT TO DUMP ALL THE PEDDLE INPUT PRESSURE INSTEAD OF APPLYING IT TO THE BRAKES.

THIS CAR IS HORRIBLE. MULTIPLE SAFETY ISSUES! FIRST, MY AXLE NEEDS TO BE REDONE. CLICKING AND POPPING WITH ALL TURNS. SECONDLY, THE ELECTRONICS ARE HAYWIRE, WITH THE AC BLOWING HOT ON ONE SIDE AND COLD ON THE OTHER AND NOT STARTING WITH BRAND NEW BATTERIES. THIRD, THE BRAKE SYSTEM... HAD THE BOOSTER GO OUT. FORD REPLACED AND UPON THE DRIVE BACK, IT FAILED EVEN WORSE LOCKING MY ENGINE, SMOKE FROMTHE BRAKES BEING LOCKED UP. I HAD TO TOW BACK ON MY EXPENSE AND RENT A CAR FOR DAYS. THE REPLACED THE BOOSTER, BUT I STILL HAVE EVEN WORSENING BRAKE ISSUES. FORD TOLD ME I NEED A NEW ABS AND MASTER CYLINDER. IT ONLY DID THIS AFTER THE 2 FAILED BOOSTERS... NOW IF I HIT A BUMP OR GRAVEL WHILE PRESSING THE BRAKES, MY BRAKES GO OUT! I MEAN THEY FAIL! LUCKILY I HAVEN'T HIT ANYONE YET. IT'S OFF AND ON BUT HAPPENS WITH NO WARNING. THE PEDAL GOES ALL THE WAY TO THE FLOOR AND THERE'S THE CONSTANT SOUND OF HISSING AND AIR. I HAVE CONTACTED FORD MULTIPLE TIMES WHICH IS HORRIBLE AND TAKEN TO THE DEALERSHIP WHERE I LEAVE WITH NO PROBLEMS UNTIL THE NEXT UNEXPECTED BLOW OUT ON THE BRAKES. ALL YOU HAVE TO DO IS GOOGLE THIS MODEL AND THERE ARE TONS AND TONS OF REPORTS OF COMPLAINTS FOR THE SAME ISSUE. FORD SHOULD STAND BY THEIR PRODUCTS AND FIX TO AVOID INJURIES, DEATH AND LAWSUITS. I HAD NO ISSUES WITH MY CAR UNTIL OTHER THAN THE INITIAL BRAKE BOOSTER FAILURE, UNTIL MY CAR WAS LEFT WITH SMOKE ALL UNDER MY CAR FROM THE SECOND BRAKE BOOSTER. I GOT ONE THING FIXED ONLY TO HAVE MAJOR PROBLEMS AFTER. HOW IS THAT FAIR? OBVIOUSLY FORD DIDN'T FIX CORRECTLY AND/OR GAVE ME BAD EQUIPMENT WHICH BURNED MY SYSTEM UP. NOW I NEED TO PAY FOR MY ABS TO BE FIXED? SHAME ON FORD! VERY DANGEROUS. WILL NEVER BUY FORD AGAIN. AT LEAST THE FOREIGN CARS STAND BY THEIR PRODUCTS. BUYERS BEWARE THE EDGE IS TAINTED.

THE DOOR SENSOR TO LET THE CAR KNOW THE DOOR WAS CLOSED, FAILED, RESULTING IN A CONSTANT "DOOR AJAR" MESSAGE. THIS OCCURRED ON THE DRIVER SIDE DOOR AND STARTED SHORTLY AFTER I PURCHASED THE CAR (USED) IN 2017 AND WAS NO LONGER COVERED UNDER WARRANTY. FOR THE BETTER PART OF THE PAST 2 YEARS I WAS ABLE TO REPEATEDLY OPEN/CLOSE THE DOOR UNTIL THE SENSOR RECOGNIZED THAT THE DOOR WAS ACTUALLY CLOSED, BUT THAT NO LONGER BECAME AN OPTION AS OF 9/9/2019. NO MATTER HOW MANY ATTEMPTS WERE MADE TO OPEN/CLOSE THE DOOR, I COULD NO LONGER MANIPULATE THE SENSOR. TWO IMPACTS OCCURRED AS A RESULT OF THIS: 1. THE CAR DOORS WOULD NOT LOCK. SINCE THE CAR BELIEVED THE DOOR WAS AJAR, EVERY TIME YOU WOULD GO TO LOCK THE DOORS, THE CAR WOULD AUTOMATICALLY UNLOCK THEM. THIS POSES A SAFETY ISSUE. 2. THE INTERIOR DOME LIGHT REMAINED LIT, RESULTING IN A DEAD BATTERY. I HAD NO CHOICE BUT TO SPEND APPROXIMATELY $350 DOLLARS TO HAVE THE SENSOR REPLACED. I HAVE SEEN MANY, MANY COMPLAINTS ONLINE FROM EDGE OWNERS WITH THE SAME ISSUE, YET FORD IS NOT BEING HELD LIABLE FOR FAULTY EQUIPMENT. THIS IS AN UNFAIR EXPENSE TO PASS ON TO THE CONSUMER. IF THE ISSUE IS NOT IDENTIFIED AS A "RECALL", THE LEAST THAT COULD BE DONE IS FOR THE ISSUE TO BE FIXED AT NO CHARGE BY FORD, IF/WHEN THE ISSUE ARISES FOR THE OWNER.

THROTTLE BODY MALFUNCTION. DRIVING AT 45MPH CAR SUDDENLY SLOWS TO 2 MPH. SHUT OFF CAR START AGAIN, SAME THING HAPPENS. WRENCH LIGHT COMES ON. FORD HAS EXTENDED WARRANTY COVERAGE ON EARLIER FORD EDGE MODELS BUT DOES NOT ON THE 2013 EDGE. THIS IS THE IDENTICAL PROBLEM AND REPAIR ( FORD SERVICE DIAGNOSED) AT A COST OF $600.00. VERY DANGEROUS PROBLEM TO OCCUR SUDDENLY SLOWING TO A CRAWL IN FAST MOVING TRAFFIC. SHOULD HAVE BEEN A RECALL.

IN AUGUST 2019 I SUDDENLY EXPERIENCED LIS OF BRAKE BOOST AND BRAKE PEDAL WENT TO THE FLOOR. I WAS ABLE TO PUMP UP THE BRAKES AND DROVE TO THE LOCAL FORD DEALERSHIP WHERE I WAS GIVEN AN APPOINTMENT TO EVALUATE AND REPAIR. DEALERSHIP REPORTED IT WAS NOT A BOOSTER ISSUE, BUT ABS SENSOR NOT COMMUNICATING WITH ECM. DEALERSHIP REPORTED THEY REPROGRAMMED AND WAS WORKING FINE. LESS THAN A WEEK LATER I EXPERIENCED THE SAME ISSUE. DEALERSHIP CHECKED AND FOUND NO CODES ISSUE AND STARTED THEY BELIEVED IT TO BE MASTER CYLINDER FAILURE, BUT THEY WEREN'T SURE. THEY SUGGESTED REPLACING PARTS STEP BY STEP UNTIL THEY FOUND THE FAULTY PART, STARTING WITH MASTER CYLINDER. MASTER CYLINDER REPLACED, SAME ISSUE. ELECTRONIC MODULE TESTED AND FOUND TO BE OKAY. NOW THEY HAVE NO IDEA. FROM READING ONLINE POSTS, IT'S OBVIOUS THERE IS AN ISSUE WITH THIS MODEL BRAKE SYSTEM. CONTACTED FORD CUSTOMER SERVICE AND THEY WON'T ADDRESS ISSUE. LOCAL DEALERSHIP IS JAMES HODGE. HELP!! *TR

2013 FORD EDGE LIMITED 45K MILES TAMPA FL - CAR WILL RANDOMLY GO INTO LIMP MODE WITHOUT WARNING AT ANY TIME, ALL LIGHTS ON DASH COME ON ALONG WITH THE WRENCH. THIS HAS HAPPENED ON THREE DIFFERENT OCCASIONS, TWO ON A BUSY 4 LANE CITY STREET ABOVE 40 MPH AND THE LAST WAS WHILE MERGING ONTO THE INTERSTATE ABOVE 50 MPH. THIS IS A VERY DANGEROUS DEFECT THAT WILL EVENTUALLY RESULT IN AN ACCIDENT. ONCE IN LIMP MODE I WILL HAVE TO PULL OVER, STOP AND RESTART THE CAR AT WHICH POINT THE CAR DRIVES NORMAL. DEALER CAN'T REPLICATE THE FAULT, SO THEY CAN'T DO ANYTHING. I HAVE AN EXTENDED WARRANTY THROUGH 75K MILES BUT CAN'T USE THAT EITHER AS THE FORD DEALER CAN'T REPLICATE THE PROBLEM. THROUGH RESEARCH I FOUND THE SAME SYMPTOMS ON OTHER FORDS WHERE THE THROTTLE BODY WAS AN ISSUE INCLUDING MY YEAR EDGE. FORD DID A RECALL ON A BUNCH BUT MY YEAR AND MODEL WERE NOT INCLUDED. CLEARLY FORD NEEDS TO EXPAND THEIR RECALL AS THIS IS EXTREMELY UNSAFE.

WHILE TURNING INTO A SHOPPING CENTER, MY BRAKES SUDDENLY HAD TO BE PUSHED TO THE FLOOR TO STOP THE CAR. THE ISSUE CONTINUED FOR AN HOUR OF DRIVING, AND MY HUSBAND WAS ABLE TO DUPLICATE HAVING TO PUSH THE BRAKE PEDAL TO THE FLOOR. ONCE WE DETERMINED THE CAR NEEDED REPAIR, WE DROVE (CAREFULLY) TO A REPAIR CENTER AND THE TECH WAS UNABLE TO DUPLICATE THE ISSUE. ON THE DRIVE OVER TO THE SHOP, THE BRAKE FUNCTION GRADUALLY RETURNED TO NORMAL.

TL* THE CONTACT OWNS A 2013 FORD EDGE. WHILE DRIVING APPROXIMATELY 45 MPH ON AN INCLINE, THE CHECK ENGINE WARNING INDICATOR ILLUMINATED AND THE VEHICLE LOST POWER. THE CONTACT STATED THAT THE VEHICLE STARTED ROLLING BACKWARDS. THE ACCELERATOR PEDAL WAS DEPRESSED; HOWEVER, THE VEHICLE KEPT ROLLING BACKWARDS. THE BRAKE PEDAL WAS DEPRESSED AND STOPPED THE VEHICLE. THE GEAR SHIFT SELECTOR WAS PLACED IN THE PARK POSITION AND THE VEHICLE WAS TURNED OFF. AFTER A WHILE, THE VEHICLE WAS RESTARTED AND VIBRATED ABNORMALLY. THE VEHICLE WAS TAKEN TO PARKWAY FORD (LOCATED AT 2104 PETERS CREEK PKWY, WINSTON-SALEM, NC 27127, (877) 836-4271) TO BE DIAGNOSED, BUT THE MECHANIC WAS UNABLE TO RETRIEVE A FAULT CODE OR DUPLICATE THE FAILURE. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS INFORMED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 116,000. THE VIN WAS INVALID.

BRAKE FAILURE ON A 2013 FORD EDGE. I APPLIED MY BRAKES AS I APPROACHED STOPPED TRAFFIC ON I-26 EAST BOUND. THE BRAKE PEDAL WENT ALL THE WAY TO THE FLOOR WITHOUT STOPPING THE CAR COMPLETELY. I PUMPED THE BRAKES AND IT SLOWLY BEGAN TO STOP. FORTUNATELY I DID NOT HIT THE CAR IN FRONT OF ME. I PULLED OFF TO THE SIDE OF THE ROAD. THE BRAKE PEDAL REMAINED AT THE FLOOR OF THE CAR. THERE WAS NO WARNING THAT THERE WAS A PROBLEM WITH THE BRAKES. MY VEHICLE HAS NEVER HAD ANY TYPE OF BRAKE PROBLEM. IT HAS AROUND 50,000 MILES. I HAD THE CAR TAKEN TO MY MECHANIC TO DETERMINE THE PROBLEM. IN THE MEAN TIME I LOOKED TO SEE IF THERE WAS A RECALL FOR THIS PROBLEM. I DID FIND A NUMBER OF COMPLAINTS FROM EDGE OWNERS THAT EXPERIENCED THIS SAME PROBLEM BUT NO RECALL. THIS IS AN EXTREMELY DANGEROUS SITUATION THAT NEEDS TO BE ADDRESSED BY FORD. MY MECHANIC LATER INFORMED ME THAT BOTH THE BRAKE BOOSTER AND THE BRAKE MASTER CYLINDER NEEDED TO BE REPLACED. THE LOCATION OF THESE PARTS REQUIRES A LOT OF LABOR TO REPLACE THEM. TOTAL COST $1,375.

FRONT PASSENGER DOOR LATCH FAILURE. SYMPTOMS COULD NOT CLOSE DOOR. LATCH MECHANISM WAS FREE TO MOVE, BUT WOULD NOT LOCK INTO PLACE WHEN DOOR CLOSED. DOOR WAS PARKED IN DRIVEWAY, UNLOCKED CAR, OPENED DOOR, ENTERED VEHICLE, TRIED TO CLOSE DOOR. DOOR WOULD JUST NOT LATCH CLOSED. MANUALLY MOVED DOOR LATCH MECHANISM BACK AND FORTH. ON OTHER DOORS, THE LATCH WOULD LOCK INTO PLACE, AND COULD BE 'UNLOCKED' BY OPENING USING DOOR HANDLE. ON AFFECTED DOOR, THE LATCH WOULD ONLY MOVE BACK AND FORTH FREELY. TOOK TO FORD DEALER TODAY. DIAGNOSED AS FAULTY LATCH ASSEMBLY. APPROXIMATELY $250 FOR THE PART, AND $250 FOR LABOR.

TL* THE CONTACT OWNS A 2013 FORD EDGE. WHEN THE BRAKE PEDAL WAS DEPRESSED, THE VEHICLE MADE AN ABNORMAL HISSING SOUND AND THE BRAKE PEDAL TRAVELED TO THE FLOORBOARD; HOWEVER, THE VEHICLE CONTINUED TO MOVE FORWARD. THE CONTACT HAD TO PUMP THE BRAKE PEDAL MORE THAN ONCE TO STOP THE VEHICLE. THE VEHICLE WAS DRIVEN TO DONLEY FORD (702 CHARLES ST, GALION, OH 44833, (419) 468-4322) WHERE IT WAS DIAGNOSED THAT A BRAKE LINE ASSEMBLY NEEDED TO BE INSTALLED. THE VEHICLE WAS REPAIRED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE AND DID NOT ASSIST. THE FAILURE MILEAGE WAS 87,527. *BF CONSUMER STATES THAT AFTER THE FAILURE THE VEHICLE WAS TAKEN TO A LOCAL GOODYEAR SHOP FOR INSPECTION. IT WAS DETERMINED THAT THE BRAKE BOOSTER HAD FAILED. CONSUMER WAS TOLD THAT THERE WAS A RECALL FOR THE VEHICLE. CONSUMER FOUND OUT LATER THAT THEIR VEHICLE'S VIN WAS NOT INCLUDED IN THE RECALL. *DL

TL* THE CONTACT OWNS A 2013 FORD EDGE. THE CONTACT STATED THAT THE BRAKES MALFUNCTIONED WHILE ATTEMPTING TO PARK. THE VEHICLE ROLLED, BUT FINALLY STOPPED WHEN THE BRAKE PEDAL WAS DEPRESSED TO THE FLOORBOARD. THE VEHICLE WAS TAKEN TO SENTRY WEST LINCOLN (940 BOSTON TURNPIKE, SHREWSBURY, MA 01545, (508) 845-7700), BUT WAS NOT DIAGNOSED. THE DEALER STATED THAT THERE WAS NO RECALL FOR THE FAILURE. THE MANUFACTURER WAS CONTACTED AND PROVIDED A CASE NUMBER, BUT DID NOT COVER THE REPAIR COST. THE CONTACT STATED THAT UNKNOWN REPAIRS WERE COMPLETED AT THE COST OF $890. THE FAILURE MILEAGE WAS 49,000. *TR POWER BRAKE BOOSTER FAILED. (DIAGNOSED) 'THIS DOCUMENT WAS ILLEGIBLE.'*JB

TL* THE CONTACT OWNS A 2013 FORD EDGE. THE CONTACT STATED THAT THE BRAKE BOOSTER SYSTEM FAILED TO OPERATE. THE CONTACT HEARD AN AIR LEAK SOUND WHILE DEPRESSING THE BRAKE PEDAL. THE BRAKE PEDAL ALSO FELT HARD AND WAS DIFFICULT TO DEPRESS. THE CONTACT DROVE TO AN INDEPENDENT MECHANIC AND WAS INFORMED OF AN UNKNOWN RECALL REGARDING THE BRAKE BOOSTER. THE CONTACT ALSO DROVE TO FRANK FLETCHER FORD (3015 TURKEY CREEK RD, JOPLIN, MO 64801, 417-429-4495) WHERE IT WAS DETERMINED THAT THE VIN WAS NOT INCLUDED IN A RECALL. THE DEALER PROVIDED A COST ESTIMATE FOR THE REPAIRS. THE CONTACT THEN SPOKE WITH THE MANUFACTURER WHO ALSO STATED THAT THE VIN WAS NOT INCLUDED IN A RECALL. THE VEHICLE WAS NOT REPAIRED. THE FAILURE MILEAGE WAS 165,000.

DOOR AJAR SYMBOL KEEPS COMING ON EVEN WHEN DOOR IS CLOSED. LIGHT STAYS ON WHEN DRIVING AND SIGNALS TO SHIFT TO PARK AND CLOSE DOOR. VERY DISTRACTING WHEN DRIVING AND CAN CAUSE AN ACCIDENT

MY WIFE'S 2013 FORD EDGE LOOSES POWER WHILE DRIVING. THE ACCELERATOR STOPS WORKING AND THE CAR STOPS FUNCTIONING. THIS HAS HAPPENED MANY TIMES. WE HAVE CALLED WHITES FORD IN URBANA OHIO TO CHECK ON RECALL. THERE ARE NO RECALLS FOR THIS AND THE VEHICLE IS VERY UNSAFE TO DRIVE. THE EDGE HAS 67K MILES ON IT. HAS NEVER BEEN INVOLVED IN ANY ACCIDENT. FORD SHOULD ADDRESS THESE ISSUES. WE ONLY DRIVE THE VEHICLE WHEN NECESSARY DUE TO US NOT KNOWING WHEN IT WILL JUST LOOSE POWER.

DRIVING ON COUNTY ROAD, MY VEHICLE SUDDENLY STOPPED. WRENCH SYMBOL LIT UP ON DASH. THE GAS PEDAL HAD NO EFFECT BUT ENGINE REMAINED RUNNING.TOWED TO A GOODYEAR SERVICE STATION: THEY SAID THEY COULD NOT FIND A PROBLEM AND THE SENSORS SHOWED NO INDICATION OF A PROBLEM. ON THE WAY HOME IT DID THE SAME THING. TURNING THE CAR OFF AND REMOVING THE KEY, CAR STARTS BACK UP. TOOK CAR TO FORD DEALER. THEY TOO SAID THEY COULD NOT DUPLICATE THE PROBLEM. AND THAT WHEN I TURN THE ENGINE OFF IT CLEARS THE COMPUTER. THEY RETURNED THE CAR BUT CHARGED $140. SAME PROBLEM OCCURRED TWO DAYS LATER. CALLED FORD FROM SIDE OF THE ROAD. THEY SAID THEIR TRANSMISSION GUY WAS OFF UNTIL TUESDAY (THIS WAS FRIDAY AFTERNOON). DROVE ABOUT 8 MILES AND IT HAPPENED AGAIN. IT SEEMS LIKE THE TRANSMISSION DISENGAGES. I HAVE READ THAT MANY FORD EDGE'S HAVE A PROBLEM WITH THE ETB BUT AS FAR AS I KNOW THERE HAS BEEN NO RECALL.

BRAKE BOOSTER VACUUM INTERMITTENT FAILURE AT AROUND 100,000 MILES. FAILURE IS WORSENING OVER TIME.

THE "DOOR AJAR" SENSOR IS FAULTY AND HAS COME ON AFTER CLOSING MY DOOR AND WHILE DRIVING EVEN THOUGH ALL DOORS ARE SHUT PROPERLY. I WENT SOMEWHERE AND PARKED MY CAR AND LEFT FOR SEVERAL HOURS. WHEN I CLOSED MY DOOR, THE "DOOR AJAR" SENSOR WAS FAULTY AND REMAINED ON WHICH SUBSEQUENTLY KEPT THE CABIN LIGHTS ON AND EVENTUALLY DRAINED MY BATTERY AND LEFT ME STUCK. I HAVE ALSO WITNESS THE SENSOR GO OFF WHILE DRIVING AND I HAVE HAD TO OPEN AND CLOSE THE DOOR WHILE THE CAR IS MOVING TO TRY TO STOP THE CHIMING OF THE SENSOR. AS A SAFETY CONCERN, THIS CAN RESULT IN YOU BEING DISTRACTED WHILE DRIVING OR STRANDED WITH A DEAD BATTERY. THIS IS UNACCEPTABLE.

TL* THE CONTACT OWNS A 2013 FORD EDGE. WHILE OPERATING THE VEHICLE, THE BRAKE PEDAL TRAVELED TO THE FLOORBOARD WHEN ATTEMPTING TO STOP THE VEHICLE. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC WHO REPLACED THE BRAKE PADS AND BRAKE CALIPERS, BUT THE FAILURE CONTINUED. THE CAUSE OF THE FAILURE WAS NOT DETERMINED. THE MANUFACTURER AND PARRISH FORD (2900 RIVER RD W., GOOCHLAND, VA) WERE NOTIFIED. THE FAILURE MILEAGE WAS 45,000.

DRIVERS SEAT ROCKS BACKWARDS ABOUT 5 INCHES UPON ACCELERATION AND ROCKS FORWARD WHEN STOPPING. WHEN IT ROCKS BACKWARDS YOU FEEL AS IF THE SEAT IS GOING TO GO OVER BACKWARDS AND YOU PANIC FOR A SECOND BEFORE RECOVERING. THIS IS GOING TO CAUSE AN ACCIDENT. THIS IS A COMMON PROBLEM WITH FORD EDGE DRIVER SEATS.

THERE IS A HISSING SOUND AND IT IS LITERALLY TAKING BOTH FEET FOR ME TO STOP MY VEHICLE, THIS IS A SEVERE SAFETY ISSUE, AND I HAVE LESS THAN 110,000 MILES ON THIS CAR. IT HAPPENED SUDDENLY AND OUT OF THE BLUE. IT HAS BEEN AN ONGOING ISSUE FOR OVER A WEEK. THIS HAPPENS ANYTIME I'M IN THE CAR AND ITS MOVING. THE HISSING IS NOT AS BAD RIGHT NOW, BUT WHEN IT STARTED, IT WAS NONSTOP.

FOR OVER A WEEK, I HAVE HAD ISSUE WITH MY BRAKES BEING VERY DIFFICULT TO PRESS, AND STOP MY CAR. IT IS A 2013 FORD EDGE WITH ABOUT $106,000 MILES ON IT. THIS ISSUE STARTED SUDDENLY, AND ALMOST RESULTED IN A CRASH, AS I WAS NOT ABLE TO STOP MY CAR IN MY NEIGHBORHOOD, AND BLEW THROUGH A STOP SIGN. I HAVE SINCE DRIVEN IN MANUAL MODE, SO THAT I COULD DOWNSHIFT TO SLOW MY VEHICLE, BUT HAVE TO LEAVE ADEQUATE BRAKING TIME B/W MY VEHICLE AND THE NEXT, AND AM LEAVING EARLY AND LATE FOR WORK TO AVOID ANY TRAFFIC SITUATIONS IN WHICH MY CAR WILL NOT STOP. WE HAVE A 18MTH OLD, SO DRIVING WITH HER IN THE VEHICLE IS NOT GOING TO HAPPEN FOR HER SAFETY ALONE. WE CALLED, AND WERE TOLD THIS WAS COVERED AS LONG AS IT WAS THE BRAKE BOOSTER, BUT FROM READING THESE COMPLAINTS IT IS THE EXACT THING I'M HAVING AND I'M NOT SURE HOW IT COULD BE ANYTHING ELSE. THE HISSING IS WHEN I BRAKE, AND THE FIRST TIME IT HAPPENED, THERE WAS A VERY LOUD SQUEALING. MY BRAKES ARE "SPONGY" AND I LITERALLY HAVE TO USE BOTH FEET TO STOP MY VEHICLE. FORTUNATELY, WHEN I CALLED I WAS TOLD THIS WAS COVERED AS LONG AS IT IS THE BRAKE BOOSTER, BUT THIS IS CLEARLY AN ISSUE WITH FORD, AND IT SHOULD OBVIOUSLY BE A RECALLED PART. THIS HAS BEEN AN ONGOING ISSUE WITH MY CAR SINCE 8/19, AND I TOOK MY VEHICLE THIS MORNING TO BE SERVICED, AND HOPEFULLY IT WON'T TAKE LONG.

I HAD A 20 MILE AN HR FRONT END WRECK AND THE AIR BAGS DID NOT DEPLOY IN CHILLICOTHE MISSOURI ON NORTH 65 HIGHWAY

MY CAR WILL ALL OF A SUDDEN STOP EXCELS RATING AT HIGH SPEEDS. THE RPMS INCREASE AS THE SPEEDS DECREASES. THE FORD DEALERSHIPS CAN NOT FIGURE IT OUT AS IT HAS TO BE DOING IT. IT CAN HAPPEN 30 MINUTES INTO DRIVING AND THEN MAYBE 1.5 HOURS IS, THERE IS NO CONSISTENCY. IT HAS HAPPENS FOR THE PAST YEAR. AND NOW TRACING FOR THE PAST SUMMER IT IS VERY ANXIOUS DRIVING THIS CAR. I AM NOT SURE MY CAR WAS CLEARED REALLY WITH ALL THE RECALLS.

ALTHOUGH MY VEHICLE WAS NOT INCLUDED IN THE BATH OF 2013 FORD EDGE'S THAT WERE RECALLED FOR THE BRAKE BOOSTER GOING OUT, IT IS HAVING THE SAME ISSUE,, BRAKES BECOME SUDDENLY SPONGY AND YOU CAN HEAR AIR LEAKING FROM THEM. TOOK IT TO MY FORD DEALER WHO DIAGNOSED THE PROBLEM AS THE BRAKE BOOSTER.

MY BACK UP CAMERA SAYS "CAMERA IS UNAVAILABLE. PLEASE CONTACT YOUR DEALERSHIP." WHEN I PUT THE CAR IN REVERSE. I JUST BOUGHT THE CAR TWO DAYS AGO AND IT STARTED DOING THIS, THIS MORNING.

BRAKE PEDAL IS SPONGY, TAKES MORE EFFORT TO PUSH TO HAVE AN EFFECT ON THE BRAKES, AND THERE IS A HISSING SOUND. BRAKE BOOSTER IS BAD.

TRYING TO STOP AT 35-40 MPH AT A RED LIGHT, BRAKE PEDAL WENT ALL THE WAY TO THE FLOOR, HAD TO STEP VERY HARD ON THE BRAKE PEDAL TO STOP. AFTER THAT I FELT A SPONGY BRAKE PEDAL, HISSING SOUND, AND ABNORMAL BRAKING MOVEMENT. DEALERSHIP INITIAL DIAGNOSIS; BRAKE BOOSTER & MASTER CYLINDER, AT A COST OF 1600 COULD NOT FIGURE OUT WHY THEY STILL HAVE A SPONGY PEDAL, NOW ASKING FOR 800 MORE FOR A ABS MODULE. COMPLETE DEFECTIVE BRAKE SYSTEM FROM FORD! 2013 FORD EDGE 125,000 MILES

VEHICLE WAS DRIVING ROUGHLY 60MPH ON A HIGHWAY WHEN DRIVER ATTEMPTED TO STOP. THE BRAKE PEDAL HAD TO BE FULLY PUSHED INTO THE FLOOR FOR THE CAR TO BEGIN SLOWING DOWN. THE CAR DID EVENTUALLY STOP. THE DRIVER THEN CONTINUED TO DRIVE SLOWLY (5-10MPH) ON BACK ROADS AND WHEN ATTEMPTING TO BRAKE THE BRAKE HARDLY NEEDED TO BE TAPPED AND THE CAR STOPPED IMMEDIATELY. THERE WAS AN AIR DEFLATING NOISE AND SCREECHING NOISE WHEN APPLYING THE BRAKE. TOOK THE CAR INTO A FORD DEALERSHIP AND THEY IDENTIFIED THE ISSUE AS A POWER BREAK BOOSTER AND VACUUM HOSE FAILURE. FORD CURRENTLY HAS A CUSTOMER SATISFACTION PROGRAM (13N02) FOR SELECT 2011-2013 FORD EDGES WITH UNDER 150,000 MILES. MY CAR IS A 2013 EDGE WITH 139,773 MILES. HOWEVER FORD CLAIMS THE VEHICLE IS NOT COVERED UNDER THE EXTENDED WARRANTY PROGRAM.

MY BRAKE PEDAL WOULD BE VERY DIFFICULT TO PRESS, CAUSING LONGER STOP TIMES. THIS WOULD HAPPEN RANDOMLY, BUT MULTIPLE TIMES EVERY DAY. FOR SAFETY REASONS, I HAD TO LEAVE AMPLE SPACE IN FRONT OF ME, AND COULD NOT LET MY CHILDREN DRIVE MY CAR. WHEN I SPOKE TO MY MECHANIC, HE TOLD ME IT WAS THE BRAKE BOOSTER. FORD CURRENTLY HAS A "PROGRAM" (13N02) FOR REPLACING THE BRAKE BOOSTER, BUT MY VEHICLE IS NOT INCLUDED IN THE MANUFACTURING DATES INVOLVED. MY VEHICLE WAS MANUFACTURED 2 MONTHS LATER THAN THE THE DATES INVOLVED. I HAD THE BRAKE BOOSTER REPLACED ON MY OWN, AND FORD WOULD NOT GIVE ME ANY COMPENSATION FOR THE FAULTY PART.

DRIVER NOTICED THE BREAKS NEEDING EXTRA PRESSURE TO GET VEHICLE TO STOP, HISSING SOUND WHEN BREAK PEDAL IS DEPRESSED, AT TIMES BREAKS ARE SPONGY, AT TIMES BREAKS NEED EXTRA PRESSURE THEN ALL OF A SUDDEN PEDAL GOES TO THE FLOOR BOARD AND VERY RAPID STOP TAKES PLACE. ALL THIS HAPPENS FROM VARYING SPEEDS WHILE STOPPING.

TL* THE CONTACT OWNS A 2013 FORD EDGE. THE CONTACT HEARD A HISSING NOISE WHEN SHE DEPRESSED THE BRAKE PEDAL. ON OTHER OCCASIONS, THE CONTACT HAD TO APPLY MORE FORCE TO STOP THE VEHICLE. THE CONTACT CALLED CHAPARRAL FORD (102 CO RD 773, DEVINE, TX 78016, (830) 665-4461) AND WAS INFORMED THAT THE VEHICLE WAS NOT INCLUDED IN A RECALL. THE CONTACT WAS INFORMED THAT SHE COULD BRING IN THE VEHICLE TO RECEIVE A REPAIR ESTIMATE. THE MANUFACTURER STATED THAT THE VEHICLE WAS NOT INCLUDED IN AN EXTENDED WARRANTY AND TO CALL NHTSA. THE FAILURE MILEAGE WAS 138,000.

TL* THE CONTACT OWNS A 2013 FORD EDGE. THE CONTACT STATED THAT THE VEHICLE WAS LEAKING FUEL. THE VEHICLE WAS TAKEN TO RAYMOND CHEVROLET (118 IL-173, ANTIOCH, IL 60002, (800) 989-5939) WHERE THEY STATED THERE WAS A LIFETIME WARRANTY ON THE FUEL PUMP MODULE, FILLER HOLE, AND FUEL TANK, WHICH WERE REPLACED. AFTER THE REPAIR, THE FUEL GAUGE FAILED TO PROVIDE ACCURATE READINGS. THE VEHICLE WAS TAKEN BACK TO THE DEALER, WHICH RESULTED IN A DISPUTE ABOUT WHETHER OR NOT THE FUEL GAUGE INDICATOR WAS DAMAGED BY THE MECHANIC. THE DEALER THREATENED TO CHARGE THE CONTACT FOR THE REPAIRS. THE MANUFACTURER WAS NOT CONTACTED. THE FAILURE MILEAGE WAS 220,000.

DOOR AJAR WARNING WON'T GO OFF WHEN CAR IS RUNNING WHICH WILL NOT LOCK DOORS

DRIVER'S DOOR UNABLE LOCKED WHILE DRIVING, AND INTERIOR DOME LIGHTS STAYING ON CONTINUOUSLY. DOOR ALARM CONTINUOUSLY SOUNDING.

PASSENGER DOOR AJAR LIGHT COMES ON WHEN DOOR IS SHUT. THE DOORS WILL NOT STAY LOCKED BECAUSE OF THIS. UNSAFE TO STOP AT LIGHT OR PARKING AS ANYONE CAN OPEN THE PASSENGER DOOR AND GET IN. DRIVER SIDE DOOR AJAR FIXED UNDER EXTENDED WARRANTY YRS AGO- SAME ISSUE NOW AGAIN. DRIVER POWER SEAT ROCKS BACKWARDS WHEN GETTING IN OR IF SOLID STOPS- VERY UNSAFE AS YOU ARE NOT IN CONTROL OF CAR WHEN IT'S ROCKING- FEARFUL THAT IT WILL BRAKE LOOSE. QUOTE FROM DEALER WAS $1600! I PAID EXTRA WHEN BUYING CAR FOR LEATHER AND POWER SEATS- THEY SHOULD NOT BREAK AND SHOULD BE COVERED BY FORD

COMING INTO WORK, IN BEGINNING TO TURN A CORNER THE STEERING WHEEL BEGAN TO SUDDENLY LOCK UP AND HAD TO LITERALLY FORCE IT TO TURN CORNER. IN TURNING THAT CORNER THE CAR COMPLETELY SHUT DOWN AND I DRIFTED INTO A GRASS AREA OUT OF TRAFFIC. THANKFULLY I WAS IN A LOW MPH SETTING. NOW 3 DAYS PRIOR TO THIS THE CAR HAS BEEN HAVING PROBLEMS STAYING IN PARK. EMERGENCY BRAKE HAS TO BE PUT ON BECAUSE THE CAR DRIFTS OUT OF PARK. 2 WEEKS PRIOR WE HAVE HAD THE O2 SENSORS REPLACED AS WELL AS THE BRAKE CYLINDERS ON THE CAR DUE TO HAVING TO FULLY JAM DOWN ON THE BRAKES IN ORDER FOR THE CAR TO STOP.

WHILE DRIVING MY CAR THE AC SHUT OFF THE RADIO SHUT OFF AND THE RADIO DISPLAY AND THE LIGHTS ON THE DASHBOARD AND THE VEHICLE SLOW DOWN AT FLICKERED OFF FOR A MOMENT THEN CAME BACK ON AND I STOPPED AND TURNED THE CAR OFF. I THEN STARTED IT WITH NO ISSUES SO I KEPT DRIVING WITHIN LESS THAN HALF A MILE IT DID IT A SECOND TIME AND I TOOK MY CAR HOME AND LET IT SIT. I HAVE TAKEN IT TO A FORD DEALERSHIP AND THEY CAN NOT FIND THE PROBLEM. THIS IS THE SECOND TIME ITS HAPPENED TO ME SINCE BUYING IT USED IN AUGUST 2018

TRANSMISSION JERKING, SHUDDERING, STALLING, IN MOTION. SEAT BELT GET STOCK, CAMERA SOMETIMES WORKS, AND SOMETIMES DONT WORK.

JULY 21, 2019 DRIVING ALONG ON A 35 MPH ROAD AND CAR JUST STOPPED ACCELERATING WHEN PUSHING GAS PEDAL. WRENCH INDICATOR APPEARED AND HAD TO PUT CAR IN NEUTRAL TO SAFELY PULL OVER. CAR DID RESTART AFTER SHUTTING OFF. SAME INCIDENT HAPPENED AN HOUR LATER GOING THE SAME SPEED. WE RESEARCHED AND FOUND THE NUMEROUS OTHER FORD EDGE SAME COMPLAINTS THAT THE THROTTLE BODY WAS IN NEED OF REPLACEMENT. HAD IT REPLACED AND CAR IS RUNNING SMOOTH WITH NO PROBLEMS. THIS WAS A VERY SCARY AND CONCERNING ISSUE. I CAN'T IMAGINE BEING ON THE EXPRESSWAY LIKE OTHERS HAVE EXPERIENCED. FORD MAKE THIS RIGHT AND PUT OUT A RECALL.

SUDDEN ONSET OF ERRATIC BRAKING. PEDAL FEELS INCREDIBLY FIRM AT TIMES, REQUIRING SIGNIFICANTLY MORE PRESSURE THAN NORMAL TO STOP. OTHER TIMES THE PEDAL IS SPONGY AND HAVE A HUGE AMOUNT OF PEDAL TRAVEL. WHEN THE BRAKE IS APPLIED THERE IS AN AUDIBLE HISSING SOUND, AND IF DEPRESSED FULLY, THERE IS A LOUD AUDIBLE SQUEALING SOUND.

MY VEHICLE SHUTTERS SEVERAL TIMES WHEN.MOVING IN.MOTION. THEN WARNING.COMES ON CHECK FUEL INLET WHILE IN.MOTION. THEN MOMENTS PASS AND THE VEHICLE SHUTS OFF AUTOMATICALLY AND IN DRIVE. THEN I PANIC.

I NOTICED THAT IT TOOK MORE EFFORT TO PRESS THE BRAKE PEDAL TO GET MY VEHICLE TO STOP. I BROUGHT THE VEHICLE IN TO BE CHECKED. THEY TOLD ME IT IS THE BRAKE BOOSTER AND WILL NEED TO BE REPLACED. THEY TOLD ME THE COST WOULD BE $1000. I FOUND A FORD CUSTOMER SERVICE BULLETIN #13N02 THAT SPECIFICALLY EXPLAINS WHAT I AM HAVING REPAIRED. THIS BULLETIN AFFECTS 2010 TO 2013 FORD EDGE FOR 10 YEARS OR 150,000 MILES. I WAS TOLD BY THE DEALERSHIP MY EDGE VIN IS NOT ON THE LIST. THIS IS THE EXACT SAME ISSUE OCCURRING WITH MY VEHICLE AND SHOULD HAVE BEEN RECALLED BEFORE IT BECAME AN ISSUE. IT WAS LUCKY I DIDN'T HIT ANYONE OR ANYTHING.

BREAK BOOSTER WENT OUT ON CAR. THE 2013 FORD EDGE DID NOT INCLUDE MY VIN.

THE BRAKES BECAME MUSHY AND LOST ALL STOPPING ABILITY WHILE DRIVING ALMOST CAUSING ME TO RUN INTO VEHICLES IN FRONT OF ME. THE FORD DEALER INFORMS ME THAT THE BRAKE BOOSTER HAS FAILED AND IT WILL COST $950.00 TO REPAIR/REPLACE. THE DEALER ALSO INFORMED ME THAT WHILE THERE IS A RECALL ON THIS EXACT PROBLEM ON THE 2013 FORD EDGE, MY VIN NUMBER IS NOT INCLUDED. MY VEHICLE ONLY HAS APPROXIMATELY 45 THOUSAND MILES ON IT AND ONLY DRIVEN BY MY WIFE AND I IN AND AROUND THE LOCAL AREA...WE ARE BOTH IN OUR 70S. WHILE RESEARCHING THIS ISSUE I FOUND THAT THERE ARE LITERALLY HUNDREDS OF BRAKE BOOSTER FAILURES ON THE 2013 FORD EDGE THAT ARE EXACTLY LIKE THE FAILURE I EXPERIENCED. SO WHY WOULD MY VIN NUMBER BE EXCLUDED FROM THE RECALL. OBVIOUSLY THIS IS A DEFECTIVE BRAKE SYSTEM AND SHOULD BE REPAIRED AT NO COST TO ME.

WHEN APPLYING BRAKES AT START UP AND AT SLOW SPEEDS BRAKE PEDAL GETS HARD TO PRESS. AT HIGHER SPEEDS BRAKE PEDAL BECOMES SPONGY AND YOU DON'T HAVE MUCH BRAKE PEDAL LEFT. WHEN IN TRAFFIC AND GRADUALLY MOVING FORWARD BREAK PEDAL BECOMES HARD TO PRESS AGAIN. WHEN SETTING AT IDLE AFTER WARMED UP PEDAL WILL GO ALL WAY TO FLOOR AND A LOUD SCREECHING SOUND CAN BE HEARD. PROBLEM IS WITH THE BRAKE BOOSTER. A RECALL WAS ISSUED FOR THAT YEAR (2013), RECALL NUMBER 13NO2. DEALERSHIP CLAIMS IT DOESN'T COVER THIS VEHICLE BECAUSE IT WASN'T MANUFACTURED AT A SPECIFIC PLANT. THIS EDGE HAS THE SAME DESCRIPTION OF PROBLEMS THAT LOTS OF OTHER PEOPLE HAVE DESCRIBED ON LINE FOR THAT YEAR OF VEHICLE. YOU NEVER KNOW WHEN BRAKES ARE GOING TO BE HARD TO PRESS OR IF THEY'RE GOING TO BE SPONGY. VEHICLE HAS ONLY 45,000 MILES ON IT. A BRAKE BOOSTER SHOULDN'T BE FAILING THAT SOON UNLESS THEIR IS AN ISSUE WITH QUALITY OF MANUFACTURED PART.

THE DRIVER'S SEAT ROCKS WHEN ACCELERATING OR BRAKING, AS IF IT HAS COME LOOSE. I HAVE TAKEN CAR TO MY MECHANIC TO HAVE IT REPAIRED, HE SAYS THERE IS NOTHING LOOSE FOR HIM TO TIGHTEN. HAS BEEN DOING THIS FOR THE LAST SEVERAL MONTHS.

CAR WOULD PERIODICALLY SHUT DOWN AND I WOULD BE UNABLE TO ACCELERATE. WOULD HAVE TO PULL TO SIDE OF ROAD, SHUT ENGINE OFF AND RESTART CAR TO BE ABLE TO DRIVE. BECAME WORSE AND WORSE, RESEARCHED ONLINE AND DISCOVERED MANY OTHER PEOPLE WERE HAVING SAME ISSUES. FINALLY TOOK CAR TO MECHANIC, HAD TO HAVE THROTTLE BODY REPLACED WHICH COST $475.18 I DO NOT UNDERSTAND WHY THIS IS NOT A RECALL ISSUE WITH FORD WHEN SO MANY PEOPLE ARE EXPERIENCING THIS ISSUE.

THE 2013 FORD EDGE SE HAS HAD THE ENGINE SHUT DOWN WHILE DRIVING TWICE. ONCE ON A TWO LANE ROAD AND ONCE ON I 95 INTERSTATE WITH OUR FAMILY IN IT. LUCKILY, WE WERE ABLE TO PULL OFF THE ROAD. WHEN IT SHUTS DOWN IT SHOWS WRENCH SYMBOL ON DASH AND SAYS SEE USERS MANUAL. THEN THE CAR RESTARTS AND DRIVES NORMALLY UNTIL THE NEXT EVENT. THIS IS A SEVERE SAFETY ISSUE AND WE WILL TAKE THE CAR IN TO THE NEAREST FORD DEALER AS SOON AS POSSIBLE. MANY WEB THREADS HAVE POINTED TO THE THROTTLE BODY AS BEING DEFECTIVE AND REPLACED. THEN THE ISSUE STOPS. HOPEFULLY THIS DESCRIPTION HELPS ANOTHER FAMILY FROM BEING INJURED ON THE ROADWAYS. IT IS UNDERSTANDABLE THAT CARS WILL HAVE ISSUES BUT ONCE FORD HAS NOTICE OF THIS PROBLEM WE HOPE THEY RESOLVE IT IN A TIMELY MANNER. THIS DESCRIPTION IS AN OFFICIAL NOTICE OF THIS SEVERE SAFETY CONCERN OF THE ENGINE SHUTTING DOWN UNEXPECTEDLY WHILE DRIVING.

TL* THE CONTACT OWNS A 2013 FORD EDGE. WHILE DRIVING APPROXIMATELY 35 MPH, THE BRAKE PEDAL TRAVELED ALL THE WAY TO THE FLOORBOARD WITHOUT WARNING. THE CONTACT STATED THAT THE BRAKES SEIZED OFTEN. THE DEALER WAS NOT CONTACTED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE AND STATED THAT THERE WAS NO RECALL. THE VEHICLE WAS SCHEDULED FOR A CHECK-UP BY AN INDEPENDENT MECHANIC. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE FAILURE MILEAGE WAS APPROXIMATELY 113,000.

TL* THE CONTACT'S DAUGHTER OWNS A 2013 FORD EDGE. WHILE DRIVING 35 MPH, THE VEHICLE STALLED AND THE SERVICE WARNING INDICATOR ILLUMINATED. THE CONTACT WAS ABLE TO RESTART THE VEHICLE AFTER APPROXIMATELY 3 ATTEMPTS. THE VEHICLE RESUMED NORMAL OPERATION, BUT WAS TOWED BY THE INSURANCE COMPANY TO AN INDEPENDENT MECHANIC. THE MECHANIC DIAGNOSED THAT THE AUTO THROTTLE BODY FAILED AND NEEDED TO REPLACED. THE INDEPENDENT MECHANIC CLEANED THE AUTO THROTTLE BODY, BUT THE FAILURE RECURRED. FORD OF CLERMONT (1101 EAST, W HWY 50, CLERMONT, FL 34711, (352) 394-6161) STATED THAT THE VIN WAS NOT INCLUDED IN A RECALL. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE AND DID NOT ASSIST. THE CONTACT WAS ADVISED TO CALL NHTSA TO FILE A COMPLAINT. THE VEHICLE WAS NOT REPAIRED. THE FAILURE MILEAGE WAS APPROXIMATELY 59,000.

BRAKES STARTED LOSING GRIP AS I ENTERED A 4-WAY STOP. CAR BARELY STOPPED AND BRAKES WORKED INTERMITTENTLY AFTER. BRAKE BOOSTER FAILED. AN EXTREMELY COMMON PROBLEM ON FORD EDGE CARS. MINE MISSED THE CHANCE TO BE COVERED UNDER EXTENDED WARRANTY BY ONE! MONTH. LUCKY THE CAR STOPPED, UNLUCKY THAT IT WAS AN EXPENSIVE FIX.

STARTING A FEW MONTHS AGO, THE BRAKE PEDAL ON OUR 2013 FORD EDGE WENT VERY SOFT UPON BRAKING MAKING THE VEHICLE VERY DIFFICULT TO SAFELY STOP. TOOK THE CAR TO THE FORD DEALER AND THEY COULD FIND NO ISSUES AS THE PROBLEM SEEMED TO RESOLVE ITSELF. THE BRAKE ISSUE REOCCURRED AGAIN, BUT, AGAIN THE DEALER COULD FIND NOTHING AS IT RESOLVED ITSELF. LAST WEEK THE ISSUE OCCURRED AGAIN. THIS TIME, THE DEALER FINALLY DIAGNOSED THE FIX AS A NEW MASTER CYLINDER AND BRAKE BOOSTER; THEY ARE CURRENTLY MAKING THE REPAIRS AT A COST OF APPROXIMATELY $2,300 (WON'T HAVE THE FINAL COST UNTIL I PICK IT UP NEXT WEEK). THIS IS MY WIFE'S VEHICLE AND ALL OF THE FAILURE OCCURRENCES WERE WHEN SHE WAS OPERATING THE VEHICLE. SHE CLEARLY STATES THAT HER SAFETY WAS SEVERELY COMPROMISED WITH EACH OCCURRENCE AS THE VEHICLE WAS EXTREMELY DIFFICULT TO SAFELY STOP. ADDITIONALLY, WAS TOLD BY THE DEALER THAT ALTHOUGH THIS ISSUE FOR THIS MODEL YEAR HAVE BEEN RECALLED BY FORD, OUR VEHICLE IS NOT COVERED. WITH ALL OF THE OCCURRENCES OF THIS VERY IMPORTANT SAFETY ISSUE FORD MOTOR NEEDS TO COVER THE COST OF THE REPAIRS. A FULL AND COMPLETE RECALL NEEDS TO BE ISSUED BECAUSE THE VEHICLE'S DRIVER AS WELL AS THE DRIVING PUBLIC IS AT RISK OF INJURY AND EVEN DEATH ESPECIALLY SINCE THE PROBLEM IS INTERMITTENT AND WHEN IT DOES OCCUR IS A COMPLETE SURPRISE TO THE DRIVER.

A DAY AGO AS I WAS DRIVING MY 2013 FORD EDGE, I NOTICED THAT IT TOOK MORE EFFORT TO PRESS THE BRAKE PEDAL AND WENT ALMOST TO THE FLOOR. WHEN I DID THIS IT MADE A HISSING AND SQUEAK SOUND. I BROUGHT THE VEHICLE IN TO BE CHECKED AT A FORD DEALERSHIP IN DELAWARE. THEY TOLD ME IT IS THE BRAKE BOOSTER AND WILL NEED TO BE REPLACED. THEY TOLD ME THE COST WOULD BE $1100. I FOUND A FORD CUSTOMER SERVICE BULLETIN #13N02 THAT SPECIFICALLY EXPLAINS WHAT I AM HAVING REPAIRED. THIS BULLETIN AFFECTS 2010 TO 2013 FORD EDGE FOR 10 YEARS OR 150,000 MILES. I WAS TOLD BY THE DEALERSHIP MY EDGE VIN IS NOT ON THE LIST. I CALLED FORD AND THEY ARE LOOKING INTO IT BUT THEY NEED TO COVER THIS AS I WAS TOLD CAN POSE A DANGEROUS SITUATION OF THE BRAKES FAILING.

TL* THE CONTACT OWNS A 2013 FORD EDGE. WHILE DRIVING AND ATTEMPTING TO STOP AT A TRAFFIC LIGHT, THE BRAKES DID NOT WORK. THE VEHICLE WAS HALFWAY PAST THE LIGHT IN THE MIDDLE OF THE INTERSECTION. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC WHO DIAGNOSED THAT THE BRAKE BOOSTERS FAILED. THE MECHANIC REFERRED THE CONTACT TO A DEALER. THE CONTACT CALLED NORM REEVES FORD LINCOLN (18900 STUDEBAKER RD, CERRITOS, CA 90703) AND WAS INFORMED THAT THE REPAIR WOULD COST $800. THE MANUFACTURER STATED THAT THERE WAS NO RECALL ON THE VEHICLE. THE CONTACT DISCOVERED THAT A SAFETY LETTER WAS ISSUED FOR THE BRAKES FOR AN EXTENDED WARRANTY WHEN THE VEHICLE WAS OWNED BY THE PREVIOUS OWNER. THE FAILURE MILEAGE WAS 109,000.

BRAKES ARE HISSING AND SPONGEY. I THINK IT IS THE BRAKE BOOSTER. FORD ACKNOWLEDGES THE ISSUE WITH THESE BRAKES BUT SAYS MY CAR IS NOT LISTED IN THE RECALL

WE HAVE HAD OUR FORD EDGE FOR ABOUT 3 YEARS AND NO PROBLEMS UNTIL A FEW WEEKS AGO WHEN WRENCH LIGHT CAME ON AND LOST POWER TO THE ACCELERATOR. MANAGED TO GET THE CAR OVER TO THE SHOULDER TURNED THE IGNITION OFF AND BACK ON AND EVERYTHING SEEMED FINE. IT WAS THEN GOOD FOR A COUPLE OF WEEKS AND AGAIN DID IT 5 TIMES THE OTHER DAY WHEN I WAS DRIVING ON HIGHWAY 91E ONE OF THE MOST BUSY HERE IN CALIFORNIA.THIS CONDITION CAN PUT YOU IN A VERY UNSAFE SITUATION.

THE DRIVERS DOOR LATCH LATCHES BUT THE LIGHT COMES ON AND SAYS THE DOOR IS AJAR....MAKING ME LEARY IF THE DOOR WILL OPEN WHILE DRIVING.....HAPPENS WHILE THE VEHICLE IS PARKED AND DRIVING

FUEL FILLER NECK CONTINUES TO CAUSE CHECK ENGINE LIGHT TO COME ON. CHECK FUEL INLET MESSAGE ALSO APPEARS ON DASH. I KNOW THAT THERE HAS BEEN A RECALL FOR MY MAKE AND MODEL NOT SURE AS TO WHY MY VEHICLE WAS NOT INCLUDED.

DRIVER SIDE DOOR WINDOW SWITCH STOP WORKING 'NO POWER '. DEFECTED HARNESS CONNECTION

THE DOOR AJAR LIGHT IS STAYING ON,AS WELL AS THE MAP LIGHTS. RUNS THE BATTERY DOWN. THE MAP LIGHTS COME ON AT WILL INCLUDING DURING THE NIGHT. WIFE HAS GOTTEN IN THE EDGE AND THE DOOR AJAR LIGHT WILL COME ON AND IT STARTS BEEPING. FORD HAS BEEN AWARE OF THIS DOOR SWITCH SINCE 2007 AND REFUSES TO RECALL ALL THE CARS AND TRUCKS THAT HAVE THIS SWITCH. I HAVE GONE ON LINE AND THERE ARE MILLIONS OF COMPLAINTS . WE ARE IF FEAR OF THIS CASING A FIRE OR WORSE YET FOR SOME REASON NOT ALLOWING THE AIR BAG TO DEPLOY IN A CRASH. MY WIFE IS SCARED TO DRIVE THIS SUV AND FORD REFUSES TO ACKNOWLEDGE THERE IS A PROBLEM AND A RECALL IS NEEDED.

2013 FORD EDGE CURRENT ISSUE: WITHOUT ANY WARNING BRAKES STARTED HISSING AND SCREECHING. IN THE SAME DAY THE BRAKES WERE HARD TO PRESS AND DID NOT STOP THE CAR AND THEN THEY WERE LOOSE TO THE FLOOR, BUT THEY DID NOT STOP THE CAR. I GOOGLED AND FOUND OUT THAT SOME VEHICLES WITH THE SAME YEAR 2013 HAVE A RECALL, BUT MY VIN WAS NOT INCLUDED. THE SYMPTOMS LEAD TO A FAILING BREAK BOOSTER. MY CARS INFORMATION SYSTEM CHECK DOES NOT SHOW ANY WARNINGS, BRAKES SAY OK, BUT I AM NOT ABLE TO DRIVE MY CAR. THE BRAKES ARE NOT GRINDING. TWICE I HAD TO SWERVE ONTO THE SHOULDER OF THE HIGHWAY TO AVOID REAR ENDING THE CAR IN FRONT OF ME. THIS IS FRIGHTENING TO OCCUR TO ANYONE WITHOUT A SYSTEM WARNING.

THE DRIVERS DOOR INTERMITTENTLY DOESN'T RECOGNIZE WHEN ITS CLOSED. THE DRIVERS DOOR AJAR LIGHT WILL COME ON AND THE OTHER DOORS WILL NOT LOCK. THE DOME LIGHTS STAY ON FOR A SHORT DISTANCE.

THE ENGINE LIGHT COMES ON INTERMITTENTLY WITH AN EVAP. LEAK CODE. WE'VE CHECKED ALL OF THE POSSIBLE ISSUES AND CAN NOT FIND THE PROBLEM.

BRAKE PEDAL BECAME VERY HARD TO DEPRESS. REQUIRED EXTRA PRESSURE AND INCREASED BRAKING DISTANCE. WAS TOLD BY FORD DEALERSHIP. IT IS A KNOWN PROBLEM. THERE WAS NOTHING I COULD DO TO CAUSE IT OR PREVENT IT. THEY REPLACED THE BRAKE BOOSTER FOR $900.00

WHEN STEPPING ON THE GAS PEDAL THE VEHICLE WOULD NOT ACCELERATE. THE VEHICLE WOULD NOT DIE BUT WOULD NOT MOVE. THE CHECK ENGINE LIGHT CAME ON. THIS HAPPENED ON MULTIPLE OCCASIONS ONCE IN HIGHWAY TRAFFIC AND ONCE AT A BUSY INTERSECTION. THE DEALER TOLD ME IT WAS A KNOWN PROBLEM AND THAT THERE WAS NOTHING I COULD DO TO CAUSE THE PROBLEM OR PREVENT IT. DEALER REPLACED THE THROTTLE BODY ASSEMBLY FOR $524.00

TL* THE CONTACT OWNS A 2013 FORD EDGE. WHILE ATTEMPTING TO STOP THE VEHICLE, THE BRAKES MALFUNCTIONED AND CAUSED THE BRAKING DISTANCE TO BE EXTENDED. WHILE DEPRESSING THE BRAKE PEDAL, THE PEDAL TRAVELED TO THE FLOORBOARD. THE VEHICLE WAS TAKEN TO LARRY H. MILLER FORD OF DRAPER (11442 S. LONE PEAK PKWY, DRAPER, UT) WHERE IT WAS DIAGNOSED THAT THE BRAKE BOOSTER VACUUM WAS FAULTY AND NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 83,000. THE VIN WAS UNKNOWN.

THE BRAKE BOOSTER DEVELOPED A TEAR CAUSING BY BRAKING SYSTEM TO BECOME DEFECTIVE, BRAKING BECAME VERY DIFFICULT WHILE I WAS DRIVING ON THE HIGHTWAY IN THAT I HAD TO PRESS THE PEDAL VERY HARD TO COME TO A STOP. THIS PROBLEM HAS BEEN IDENTIFIED IN FORD EDGE 2010-2013 MODELS, BUT MY VEHICLE MISSED THE DATE ON THE RECALL BY ONLY A COUPLE OF MONTHS.THE REPAIR IS COSTING ALMOST $700 PLUS COST OF CAR RENTAL WHILE IT WAS BEING REPAIRED.

THE DOOR AJAR LIGHT STAYS ON WHEN ALL DOORS ARE SECURELY CLOSED. THE LIGHT RANDOMLY COMES ON WHILE DRIVING OR WHILE PARKED. THIS CAUSES THE DOME LIGHT TO REMAIN ON, WHICH DRAINS THE BATTERY.

THE "DRIVERS DOOR AJAR LIGHT" STAYS ON EVEN WITH THE DOOR SECURELY CLOSED. I HAD TO SLAM IT A FEW TIMES, WHICH I FEEL IS IMPROPER PROCEDURE, TO DISENGAGE THE LIGHT. UPON SECURING VEHICLE, THE INTERIOR LIGHTS WON'T DISENGAGE. THIS DRAINS THE BATTERY LIFE, WHERE UPON I NEED TO BUY A NEW BATTERY. WHILE DRIVING AT NIGHT, THE INTERIOR LIGHT STAYS ON, WHICH MAKES IT HARD TO SEE. IS THERE OR WILL THERE BE A RECALL FOR THIS VERY IMPORTANT PROBLEM ???

FUEL LEAK PUT GAS AND FIVE MINUTES LATER THE TANK IS HALF EMPTY

I LOST THE BREAK WHILE DRIVING AT 20 MILES , THE BREAK WENT TO THE FLOOR.I CHANGE THE BREAKS AND PADS AND THE BREAKS STILL INCREDIBLE LOW. I CALL FORD CUSTOMER SERVICE AND THEY ARE NOT HELPFUL AT ALL THIS IS A VERY SIRIUS PROBLEM PLEASE DO SOMETHING

BRAKES BECAME SPONGY 2 1/2 WEEKS AGO. TOOK TO FAMILY MECHANIC. THEY WERE UNABLE TO RECREATE AND STAYED THE BRAKE PADS ARE IN GREAT CONDITION. WENT ON SHORT VACATION AND THE BRAKES CONTINUED TO BE SPONGY BUT NOT EVERY TIME. WHEN WE RETURNED HOME IT BEGAN HAPPENING MORE FREQUENTLY AND A HISSING SOUND BEGAN WHEN APPLYING BRAKES. THEN YESTERDAY MORNING THE CAR SHUT OFF IN THE MIDDLE OF A BUSY INTERSECTION BUT RESTARTED AFTER A FEW MINUTES. TOOK IT INTO MECHANIC AGAIN AND THEY WERE ABLE TO RECREATE BOTH ISSUES. AFTER RESEARCH THEY DISCOVERED A FORD EXTENDED WARRANTY FOR THIS ISSUE SO I TOWED IT TO NEAREST FORD DEALERSHIP. NOW THE GARAGE IS TELLING ME IT WILL COST BETWEEN $800 AND $1000 AND MY VIN IS NOT COVERED. THE INFO ONLINE STATES IT SHOULD BE COVERED. I PAY MY FINAL CAR PAYMENT IN 2 WEEKS AND MY ADDITIONAL WARRANTY THAT I PURCHASED ENDED IN MAY. IT SEEMS THIS IS A KNOWN ISSUE AND SHOULD BE COVERED AND MOST CERTAINLY SHOULD BE RECALLED. IT IS NOT DUE TO NORMAL WEAR AND TEAR. I HAVE OWNED IT BRAND NEW AND AFTER 7 YEARS ONLY HAVE 30K MILES ON IT. THE VEHICLE IS IN GREAT CONDITION OTHERWISE. BRAKING ISSUES ALMOST LED TO AN ACCIDENT THE DAY BEFORE AND IT SHUT OFF WITH NO WARNING OR LIGHTS FROM THE VEHICLE IN THE MIDDLE OF AN INTERSECTION. WHAT IF WE HAD BEEN ON OUR ROAD TRIP AND GOING 80 MILES AN HOUR? THIS IS A SAFETY ISSUE. THE ISSUE WAS RECREATED AT THE FAMILY MECHANIC IN A PARKED POSITION BUT FOR ME IT WAS OPERATIONAL.

TL* THE CONTACT OWNS A 2013 FORD EDGE. WHILE REVERSING OUT OF THE DRIVEWAY, THE BRAKES LOST POWER, WHICH MADE IT DIFFICULT TO STOP THE VEHICLE. THERE WAS NO WARNING INDICATOR ILLUMINATED. THE CONTACT CALLED QUIRK FORD OF AUGUSTA AT 207-430-1600 (LOCATED AT 7 WATER ST, HALLOWELL, ME 04347) AND THE MANUFACTURER AND WAS INFORMED THAT THERE WAS NO RECALL. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE FAILURE MILEAGE WAS APPROXIMATELY 95,000.

TL* THE CONTACT OWNS A 2013 FORD EDGE. THE CONTACT STATED THAT THE BRAKES MALFUNCTIONED WHILE DRIVING 40 MPH. THE CONTACT HAD TO DEPRESS THE BRAKE PEDAL WITH FORCE TO STOP THE VEHICLE. THE VEHICLE WAS TAKEN TO DITSCHMAN/FLEMINGTON FORD LINCOLN (215 US-202, FLEMINGTON, NJ 08822, (908) 905-0317) WHERE IT WAS DIAGNOSED THAT THE BRAKE BOOSTER NEEDED TO BE REPLACED. THE VEHICLE WAS REPAIRED. THE MANUFACTURER WAS CONTACTED, PROVIDED A CASE NUMBER, AND STATED THAT THE VIN WAS NOT INCLUDED IN A RECALL. THE FAILURE MILEAGE WAS 82,000. *BF *TR

AS I WAS COMING TO A STOPLIGHT IN THE CITY AT ABOUT 25-30 MPH, MY BRAKES ENGAGED FOR ABOUT A QUARTER OF A SECOND, THEN GAVE OUT ALMOST ENTIRELY. I HAD TO PUMP BRAKES AND HIT THE EMERGENCY BRAKES TO STOP FROM HITTING A STOPPED AT AN INTERSECTION. THANKFULLY I BRAKE EARLY AND STOPPED SHORT A FEW INCHES. AFTER INSPECTION THE CULPRIT IS THE MASTER BRAKE CYLINDER.

THERE IS A LEAK/CRACK IN THE FUEL NECK. EVERY TIME I REFUEL THE VEHICLE, IT WILL NOT START RIGHT AWAY. AFTER A MINUTE IT WILL START. THE DEALER RECOMMENDED I SPEND $600 TO REPLACE IT. ALSO, DRIVER WINDOW IS SCRAPING WHEN IT GOES UP AND OUTSIDE DECORATIVE PANEL PAINT IS FADING.

AFTER HITTING A BUMP, POT HOLE, ETC. THE PEDAL GOES TO THE FLOOR AND IS SLOW TO STOP, CURRENTLY, THE PEDAL GOES ALL THE WAY TO THE FLOOR AND IS SLOW TO STOP, WHICH FROM WHAT I HAVE READ IS A COMMON PROBLEM,WITH THE HCU AND/OR POWER BREAK BOOSTER BUT NO OFFICIAL RECALL HAS BEEN ISSUED. ALTHOUGH THIS HAPPENED ONCE OR TWICE IN DECEMBER OF 2018, IT HAS HAPPENED TWICE IN THE MONTH OF JUNE 2019 AND NOW IS CURRENTLY NOT IMPROVING.

BRAKE VACUUM BOOSTER HAS FAILED. BRAKE STOPPING EFFORT CHANGES WITH ENGINE RPM. AT LOW ENGINE SPEEDS, THE CAR APPEARS TO HAVE NO BRAKES. NO WARNING LIGHTS ARE GIVEN TO OPERATOR TO KNOW THERE IS A PROBLEM WITH BRAKES. FORD HAS A VOLUNTARY SERVICE ACTION (13N02)TO CARS BUILT UNTIL MARCH 2013, BUT PROBLEM STILL EXIST IN CAR BUILT IN MAY

I BOUGHT A USED 2013 FORD EDGE: SPORT TRIM, 3.7L AWD WITH 84,000 MILES ON JUNE 8TH. INSPECTION WAS FINE. I DROVE IT HOME 1400 MILES THE NEXT 2 DAYS, AND NEVER DROVE IT HARD AT ALL. IT RAINED THE WHOLE WAY. DRIVING FELT A BIT ODD AT TIMES, THOUGH I ATTRIBUTED THAT TO MY UNFAMILIARITY WITH THE NEW VEHICLE. UPON ARRIVING HOME I HAD THE OIL CHANGED AND WAS INFORMED THAT THERE WAS A MAJOR TRANSMISSION LEAK. UPON MY RE-INSPECTION, IT WAS DRIPPING AT EVERY STOP, SOMETIMES LEAVING 2-5" DIAMETER PUDDLES. I TOOK IT TO THE FORD DEALERSHIP WHERE THEY DIAGNOSED THAT TRANSMISSION WAS FINE, BUT THE POWER TRANSFER UNIT WAS LEAKING AND THE ENTIRE UNIT NEEDED REPLACEMENT. COST OF REPAIR, $1800. UPON RESEARCHING, THE UNIT WHICH CLAIMS TO HAVE A "LIFETIME FLUID" OF GEAR-OIL HAS A SERIOUS DESIGN FLAW IN WHICH THE UNIT IS NOT PROPERLY COOLED, AND THE "LIFETIME FLUID" BREAKS DOWN DUE TO HEAT, CAUSING THE UNIT TO FAIL. THIS SERIOUS DESIGN FLAW COULD HAVE CAUSED MY TRIP THROUGH THE RAIN TO HAVE RESULTED IN A CATASTROPHIC FAILURE THAT WOULD HAVE ENDANGERED MY SAFETY, THE VEHICLE'S PERFORMANCE IN THE RAIN, AND THE LIVES OF OTHERS. THIS IS NOT AN ISOLATED INCIDENT. I AM NOW STUCK UNABLE TO DRIVE THE VEHICLE BECAUSE I CAN'T AFFORD THE $1800 REPAIR, AND DRIVING THE VEHICLE IN THIS CONDITION IS DANGEROUS. THIS PART NEEDS TO BE RECALLED ASAP, AND FORD NEEDS TO TAKE RESPONSIBILITY FOR THIS DEFECTIVE PART BEFORE SOMEONE GETS KILLED.

DRIVER DOOR AJAR WARNING ON WHEN DOOR IS SHUT TIGHT, AFTER SLAMMING DOOR SHUT A FEW TIMES IT GOES OUT. THIS HAS BEEN A PROBLEM FOR SEVERAL MONTHS.

DRIVER DOOR SWITCH, DOOR AJAR STAYS ON ALL THE TIME, CAR ALWAYS THINKS TH DOOR IS OPEN.

BRAKES ARE NOT WORKING PROPERLY. WHEN I PUSH DOWN ON BRAKES IT FEELS VERY SPONGY LIKE THERE'S AIR STUCK IN THERE. MAKES A HISSING SOUND. I STEP ON THE BRAKES AND IT FEELS LIKE THE CAR KEEPS ROLLING. AND I HAVE TO SLAM ON THE BRAKES.

MY MECHANIC HAS INFORMED ME THAT MY MASTER CYLINDERS ARE BAD. THAT THIS PART ON THE FORD EDGE LEAKS FLUID INTO THE POWER BOOSTER WHICH COMPROMISES THE BOOSTER'S DIAPHRAGM AND IS UNDER A CURRENT RECALL WITH FORD. I HAD MY POWER BOOSTER REPLACED LAST OCTOBER, BECAUSE MY BRAKE PEDAL WOULD BECOME STIFF AND DIFFICULT TO DEPRESS. SINCE HAVING THE BOOSTERS REPLACED, I HAVE THE OPPOSITE PROBLEM. THE BRAKE PEDAL DEPRESSES ALMOST TO THE FLOOR BEFORE ENGAGING. BECAUSE THE MASTER CYLINDER AND BRAKE BOOSTER WORK IN TANDEM, IT MAKES NO SENSE TO REPLACE ONE WITHOUT REPLACING THE OTHER, ESPECIALLY SINCE IT HAS BEEN NOTED THAT THE MASTER CYLINDER IS THE CAUSATION OF THE POWER BOOSTER'S FAILURE. I IMPLORE YOU TO ISSUE A CORRESPONDING RECALL FOR THE MASTER CYLINDER OR AMMEND THE RECALL ON THE POWER BOOSTER TO INCLUDE THIS COMPONENT.

I FOUND SPOTS OF FLUID ON MY GARAGE FLOOR AND IN MY DRIVEWAY THAT WAS LEAKING FROM MY CAR. FORD DEALER INFORMED ME THIS FLUID IS LEAKING FROM TRANSMISSION PTU.

ON 4 SEPARATE OCCASIONS SINCE SEPTEMBER 2018, VEHICLE HAS SHUT DOWN WITHOUT WARNING WHILE TRAVELING ON MAJOR HIGHWAYS AND HEAVY TRAFFIC. GAS PEDAL DID NOT RESPOND WHEN PRESSED. LUCKY TO HAVE AVOIDED SERIOUS ACCIDENTS. FORD DEALER/REPAIR COULD NOT IDENTIFY OR REPEAT PROBLEM, BUT CLEARLY THERE IS A PROBLEM.

SMALL TEAR IN BREAK BOOSTER. FORD KNOWS ABOUT THIS ISSUE AND COVERED A LOT OF VEHICLES IN THE CUSTOMER SATISFACTION PROGRAM 13N02. MY CAR IS NOT COVERED EVEN THOUGH IT WAS MADE AT THE SAME FACTORY DURING THE SAME TIME PERIOD OF THE ONES THAT WERE COVERED. IT WAS EXTREMELY DANGEROUS WHEN IT BROKE AND ALMOST CAUSED ME TO GET IN AN ACCIDENT. FORD HAS REFUSED TO DO ANYTHING EVEN THOUGH THIS IS CLEARLY AN ISSUE. I FOUND A LARGE AMOUNT OF DRIVERS THAT HAVE THE SAME PROBLEM I DO WITH THEIR 2013 FORD EDGES THAT WERE NOT COVERED BY FORD.

TL* THE CONTACT OWNS A 2013 FORD EDGE. WHILE DRIVING APPROXIMATELY 25 MPH AND ATTEMPTING TO STOP THE VEHICLE, THE BRAKE PEDAL WAS DEPRESSED AND FELT EXTREMELY STIFF. IN ORDER TO AVOID A COLLISION, THE VEHICLE WAS SHIFTED INTO PARK. THE CONTACT MENTIONED THAT THE FAILURE OCCURRED ON SEVERAL OCCASIONS. IN ORDER FOR THE VEHICLE TO STOP, IT WAS SHIFTED INTO PARK OR THE IGNITION WAS TURNED OFF. THE VEHICLE WAS TAKEN TO TWO INDEPENDENT MECHANICS WHO TEST DROVE THE VEHICLE AND INFORMED THE CONTACT THAT THE POWER BRAKE BOOSTER NEEDED TO BE REPAIRED. THE VEHICLE WAS TAKEN TO JOE COOPER FORD YUKON (1780 GARTH BROOKS BLVD, YUKON, OK 73099, (405) 354-1111), BUT THE CAUSE OF THE FAILURE COULD NOT BE DETERMINED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE AND INFORMED THE CONTACT TO CALL NHTSA. THE APPROXIMATE FAILURE MILEAGE WAS 90,000.

BRAKE BOOSTER FAILURE CAUSING DIFFICULTY BRINGING VEHICLE TO FULL STOP. VERY HARD PEDAL. I ALMOST WENT INTO CROSS TRAFFIC, WHICH WAS GOING AT 55MPH. I NEEDED TWO FEET TO BRING CAR TO FULL STOP.