EN

2013 Ford Fiesta 5 HB FWD

3
Recalls
611
Complaints
Overall rating

Safety Ratings.

NHTSA’s 5-Star Safety Ratings help consumers compare vehicle safety when searching for a car. More stars mean safer cars.

Frontal Crash
Side Crash
Rollover
Overall Front Star Rating

Combines Driver and Passenger star ratings into a single frontal rating. The frontal barrier test simulates a head-on collision between two similar vehicles, each moving at 35 mph.

Front Driver Side
Front Passenger Side
Overall Side Star Rating

Combines Side Barrier and Side Pole Star Ratings into a single side rating.

Driver
Passenger
Overall Side Pole Star Rating

Combines Side Barrier and Side Pole Star Ratings into a single side rating.

Rollover Star Rating

The Rollover Resistance test measures the risk of rollover in a single-vehicle, loss-of-control scenario.

Rollover Risk: 14.3%

Complaints
Recalls

611 Complaints

for 2013 FORD FIESTA
11/26/2021
Components: SEAT BELTS
Incident Date: 11/23/2021
Crash: No
Fire: No
Vehicle Identification Number: 3FADP4BJ1DM******
Summary

In my 2013 Fiesta, the driver's side seatbelt will no longer retract back in place properly- and while driving it would not retract properly, usually staying loose. The passenger side seatbelt would not fit snug around the passenger either. Both front seatbelts would not restrain anyone in the event of braking hard. I took it in for repair to Fred Bean's Ford in Exton, PA. It was unsafe to drive the car because both the driver and passenger would fly forward when the brakes were pushed hard- no restraining at all from either seatbelt. The dealership will charge me over $800 to install a new part called a pretensioner in both seatbelts. I will save my receipt.

11/19/2021
Components: STRUCTURE
Incident Date: 11/16/2021
Crash: No
Fire: No
Vehicle Identification Number: 3FADP4BJ4DM******
Summary

The contact owns a 2013 Ford Fiesta. The contact stated that while driving at 45 MPH, the accelerator pedal was depressed however, the vehicle would not accelerate. There were no warning lights illuminated. The contact veered to the side of the road and turned off the vehicle. The contact stated that as he restarted the vehicle and switched gears to drive, the vehicle would not move. The vehicle was towed to an independent mechanic who diagnosed that the brake calipers had seized onto the rotors. The contact stated that the brake calipers, brake pads, brake lines, and the rotors were replaced; however, the failure reoccurred intermittently while driving. The independent mechanic diagnosed that the ABS assembly needed to be replaced. The dealer was notified of the failure and informed the contact that he would be responsible for the cost of the repair since the VIN was not included in a recall related to the failure. The contact also stated that the front passenger’s door inadvertently opened while driving. The contact received a recall notification for NHTSA Campaign Number: 20V331000 (Latches/Locks/Linkages). The manufacturer was notified of the failures and referred the contact to NHTSA. The vehicle was not repaired. The approximate failure mileage was 110,000.

09/14/2021
Components: POWER TRAIN
Incident Date: 08/27/2021
Crash: No
Fire: No
Vehicle Identification Number: 3FADP4EJ7DM******
Summary

The contact owns a 2013 Ford Fiesta. The contact stated while his wife was driving uphill at 5 MPH, the transmission inadvertently lost power and the vehicle rolled back downhill. There were no warning lights illuminated. The contact stated after replacing the battery himself, the warning message "transmission malfunction" appeared on the instrument panel. The vehicle was taken to the dealer but was not diagnosed nor repaired. The manufacturer was notified of the failure and advised the contact to file a complaint with the NHTSA. The approximate failure mileage was 52,000.

09/08/2021
Components: POWER TRAIN
Incident Date: 09/06/2021
Crash: No
Fire: No
Vehicle Identification Number: 3FADP4CJ0DM******
Summary

My transmission light came on and the car began to shutter, would stay at a consistent speed even when I wasn't touching the gas pedal, and the tachometer was fluctuating up and down when I was not touching the gas pedal. I had a passenger in the car, and we both felt unsafe with how the car was acting. I took the car into an auto shop to look at the transmission fluid in case that was the issue, but they said it was fine and that I should have a diagnostic test done on the transmission to see if it needs to be replaced.

08/26/2021
Components: EXTERIOR LIGHTING
Incident Date: 02/15/2021
Crash: No
Fire: No
Vehicle Identification Number: 3FADP4EJ0DM******
Summary

The contact owns a 2013 Ford Fiesta. The contact stated while driving at night the low-beam headlights would turn off and on and eventually remained permanently inoperable. The vehicle was taken to the local dealer who diagnosed that the headlight relay was faulty due to excessive corrosion. The relay was replaced, and the failure was remedied. The manufacturer was notified of the failure. The failure mileage was 66,000.

08/02/2021
Components: POWER TRAIN
Incident Date: 07/24/2021
Crash: No
Fire: No
Vehicle Identification Number: 3FADP4BJXDM******
Summary

The car suddenly couldn't move in reverse gear or any other forward gear except 1st gear. It is definitely very risky especially if you were on the highway, car cannot move faster than 10 mph. The check engine light was also on. Dealer said it needs a TCM replacement but the parts can take months to get. It is supposed to be a very well-known issue as ford covers this under the TCM extended warranty. Now I'm left in nowhere, stuck at home without a car and Ford doesn't provide any resolution for me to commute or move around.

07/14/2021
Components: POWER TRAIN
Incident Date: 07/01/2016
Crash: No
Fire: No
Summary

The contact owns a 2013 Ford Fiesta. The contact stated that while driving at various speeds, the vehicle loss motive power and stalled. Occasionally while driving, the transmission erroneously shifted into neutral and the vehicle failed to accelerate. The vehicle was examined by an independent mechanic who diagnosed that the shift control module was faulty and needed to be replaced. The vehicle was not yet repaired. The local dealer and manufacturer were not yet contacted regarding the failure. The failure mileage was 40,000. The VIN was not available.

07/10/2021
Components: UNKNOWN OR OTHER
Incident Date: 07/07/2021
Crash: No
Fire: No
Vehicle Identification Number: 3fadp4bj0dm******
Summary

As I was driving on the highway, my car lost power as if it wasn't in gear anymore. Fortunately, I was in a side lane and was able to coast to the side of the road safely; I doubt I would be as lucky if I was in a middle lane. That being said, the side of the road is still dangerous. Shifting the gear selector did nothing to give me power. I put the vehicle in park and turned it off. I waited a few seconds and tried to turn it back on. It wouldn't start. I tried several more times. I then waited a few minutes and tried to start it again, this time with the car starting. I was able to get to work and drive without any issues. After work, however, my car failed to start and had to be towed. There were zero warning lights or messages displayed during this event.

05/16/2021
Components: POWER TRAIN,UNKNOWN OR OTHER,ENGINE
Incident Date: 03/22/2021
Crash: No
Fire: No
Vehicle Identification Number: 3FADP4BJ4DM******
Summary

PURCHASED USED ON MARCH 2021 DEALERSHIP SOMEHOW MADE IT DRIVE PERFECT UNTIL I DROVE IT FOR 2 DAYS. THEN NOTICED ENGINE SHIFTING ISSUES, LOSS OF TRANSMISSION ENGAGEMENT WHILE DRIVING, NO-START, OR A LACK OF POWER. IDLES VERY ROUGH IN PARKED POSITION- SPITTING AND SPUTTERING. VEHICLE STALLING, LOSING POWER WHILE DRIVING, RPMS AT 4 WHILE ON HIGHWAY @ 65-70 MPH AS IF IT NEVER CHANGED OUT OF 2ND OR 3RD GEAR. CALLED FORD AND HAD THE TCM UPDATED APRIL 2021 AT GABRIEL FORD DEALERSHIP,LIVINGSTON TEXAS.THE UPDATE DID NOT HELP AND I WAS TOLD THAT I NEEDED TO “DRIVE IT LIKE I STOLE IT” BUT THAT MAKES THE POWER-TRAIN ISSUES WORSE. FORD DEALERSHIP POINTED ME TO NHTSA TO WRITE A COMPLAINT. AS OF MAY 15, 2021 IT DOESN'T MATTER IF ITS ON HIGHWAY, LOCAL IN TOWN, LOW MPH OR 65 MPH THE TRANSMISSION CONTINUES TO JERK, LOSE POWER, SPUTTER, AFTER UPDATING THE CHECK ENGINE WARNING LIGHT NEVER CAME ON WHEN TRANSMISSION ISSUES HAPPENED. VEHICLE JERKING. AFTER DRIVING ABOUT 20 MILES WITH RPMS AT 4 STOPPING AT A LIGHT THEN TRYING TO ACCELERATE THE VEHICLE SPUTTERED AND WOULD NOT GAIN ACCELERATION, VERY SLOW TO GAIN ACCELERATION. LOSS OF ACCELERATION POWER WILL CUT OUT & CAR WILL BUCK & SPUTTER, ALSO MAKES A GRINDING OR NOISE THEN STOPPED. IT'S ALMOST CAUSED ACCIDENTS WITH MY CHILDREN IN THE CAR!. RPM REVS UP REALLY HIGH BUT THE SPEED DOESN’T CHANGE. AT A RED LIGHT MY CAR BEGAN ACTING FUNNY WHEN THE LIGHT TURNED GREEN THE CAR WAS HESITANT TO GO IT WAS HAVING TROUBLE SHIFTING AND ACCELERATING THE CHECK ENGINE LIGHT NEVER CAME ON. THIS VEHICLE POWER TRAIN TRANSMISSION IS FAULTY AND VERY DANGEROUS. HIGHWAY OR STREET DRIVING, IN TRAFFIC, PRESENTING A DANGEROUS DRIVING HAZARD. CURRENT MILEAGE @144,000

05/10/2021
Components: POWER TRAIN
Incident Date: 05/03/2021
Crash: No
Fire: No
Vehicle Identification Number: 3FADP4BJ0DM******
Summary

TL* THE CONTACT OWNS A 2013 FORD FIESTA. THE CONTACT STATED WHILE DRIVING 30 MPH, THE TRANSMISSION FAILED TO SHIFT GEARS AS NEEDED. THE CONTACT STATED THAT THE CHECK ENGINE WARNING LIGHT WAS ILLUMINATED. THE VEHICLE WAS TOWED TO FAMILY FORD (909 PIKE ST, MARIETTA, OH 45750) TO BE DIAGNOSED. THE CONTACT WAS INFORMED THAT THE TRANSMISSION NEEDED TO BE REPLACED. THE VEHICLE HAD BEEN REPAIRED TWICE HOWEVER, THE FAILURE RECURRED. THE MANUFACTURER HAD BEEN INFORMED OF THE FAILURE AND REFERRED THE CONTACT TO NHTSA TO FILE A COMPLAINT. THE FAILURE MILEAGE WAS APPROXIMATELY 105,000.

05/04/2021
Components: ENGINE
Incident Date: 05/02/2021
Crash: No
Fire: No
Vehicle Identification Number: 3FADP4BJ5DM******
Summary

VEHICLE RANDOMLY STALLS IN TRAFFIC WHILE ACCELERATING ON THE INTERSTATE. TURNING OFF VEHICLE FOR A FEW MINUTES AND TURNING IT BACK ON USUALLY TEMPORARILY FIXES THE ISSUE. THIS HAS NEARLY CAUSED AN ACCIDENT WITH AN EIGHTEEN WHEELER.

04/13/2021
Components: POWER TRAIN
Incident Date: 07/01/2020
Crash: No
Fire: No
Vehicle Identification Number: 3FADP4EJ8DM******
Summary

TL* THE CONTACT OWNS A 2013 FORD FIESTA. THE CONTACT STATED WHILE AT STATIONARY AND ATTEMPTING TO DEPRESS THE ACCELERATOR PEDAL, THE VEHICLE NEARLY STALLED WHILE IN MOTION. THE CONTACT STATED THAT THERE WAS NO WARNING LIGHT ILLUMINATED. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC HOWEVER, THE VEHICLE WAS NOT DIAGNOSED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOT INFORMED OF THE FAILURE. THE FAILURE MILEAGE WAS APPROXIMATELY 78,000.

04/02/2021
Components: POWER TRAIN
Incident Date: 03/30/2021
Crash: No
Fire: No
Vehicle Identification Number: 3FADP4BJ7DM******
Summary

TL* THE CONTACT OWNS A 2013 FORD FIESTA. THE CONTACT STATED WHILE DRIVING 5 MPH, THE VEHICLE STALLED WITH THE CHECK ENGINE WARNING LIGHT ILLUMINATED. THE CONTACT STATED THAT THE VEHICLE JERKED WHILE THE ACCELERATOR PEDAL WAS DEPRESSED. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC TO BE DIAGNOSED. THE CONTACT WAS INFORMED THAT THE TRANSMISSION NEEDED TO BE REPAIRED. THE CONTACT REFERENCED MANUFACTURER COMMUNICATION NUMBER: 14M02-S4 (POWER TRAIN) AS A POSSIBLE SOLUTION. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOT INFORMED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 150,000.

01/05/2021
Components: EXTERIOR LIGHTING
Incident Date: 12/05/2020
Crash: No
Fire: No
Vehicle Identification Number: 3FADP4AJ1DM******
Summary

TL* THE CONTACT OWNS A 2013 FORD FIESTA. THE CONTACT STATED THE FRONT DRIVER'S SIDE LOW BEAM HEADLIGHT FAILED TO ILLUMINATE. THE CONTACT STATED HE ASSISTED HIS FRIEND AND HAD THE FRONT DRIVER'S SIDE LOW BEAM BULB REPLACED. THE CONTACT STATED A WEEK AFTER, BOTH FRONT SIDE LOW BEAM HEADLIGHT FAILED TO ILLUMINATE. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC AND HAD BOTH FRONT SIDE LOW BEAM BULB REPLACED. THE CONTACT STATED SHORTLY AFTER THE REPAIRS THE FRONT PASSENGER'S SIDE LOW BEAM HEADLIGHT WAS INOPERABLE. THE VEHICLE WAS NOT DIAGNOSED NOR REPAIRED. A DEALER WAS NOT CONTACTED. THE MANUFACTURER HAD NOT BEEN INFORMED OF THE FAILURE. THE FAILURE MILEAGE WAS APPROXIMATELY 100,000.

12/19/2020
Components: ELECTRICAL SYSTEM,UNKNOWN OR OTHER
Incident Date: 12/16/2020
Crash: No
Fire: No
Vehicle Identification Number: 3FADP4BJ6DM******
Summary

BOUGHT THIS CAR USED 2013 ON 12-01-2020 HAD LESS THAN 2 WEEKS AND IT COMPLETELY SHUT DOWN ON MY DAUGHTER DRIVING TO WORK, TOOK TO LOCAL DEALER THEY SAID NOTHING THEY COULD FIND, BUT THIS IS A VERY DANGEROUS THING TO HAPPEN FOR NO REASON THE CAR JUST DOWN THANK GOODNESS SHE WAS NOT ON THE HIGHWAY! AGAIN, THE DEALER THAT SOLD US THE CAR DEFENDS THAT THEY HAVE CHECKED IT OUT BUT WE ARE AFRAID GOING FORWARD THE NEXT TIME SHE WONT BE SO LUCKY WE HAVE NO WARRANTY AND THE DEALER WHO SOLD US THE CAR KEPT INSISTING WE PAY AN EXTRA 2000 FOR A WARRANTY I FEEL MAYBE THEY KNOW SOMETHING IS WRONG OR ABOUT TO BE FOR THEM TO BE SO PUSHY AGAIN, SHE WAS DRIVING TO WORK AND IT JUST SHUT DOWN LIGHTS STARTED TO FLASH AND THEN A NOISE WAS MADE, THE BRAKES WORKED STILL AND THE STEERING WHEEL WORKED BUT NOTHING ELSE

11/10/2020
Components: POWER TRAIN
Incident Date: 10/04/2020
Crash: No
Fire: No
Vehicle Identification Number: 3FADP4EJ4DM******
Summary

LOSS OF ACCELERATION POWER WILL CUT OUT & CAR WILL BUCK & SPUTTER. IT'S ALMOST CAUSED ACCIDENTS. FAULTY TRANSMISSIONS

11/03/2020
Components: POWER TRAIN
Incident Date: 09/20/2018
Crash: No
Fire: No
Vehicle Identification Number: 3FADP4BJ5DM******
Summary

I AM THE 2ND OWNER OF THE VEHICLE. THIS CAR HAD NO KNOWN ISSUES UNTIL 6 MOHTS AFTER PURCHASE. I PURCHASED THIS CAR IN MARCH 26, 2018. CAR STUTTERS WHEN ACCELERATING, WHEN I FIRST PUSH THE GAS PEDAL THE CAR ACTS AS IF I’M PUSH BOTH THE GAS AND BREAK IT DOESN’T KNOW IF IT WANTS TO GO OR NOT THE RPM REVS UP REALLY HIGH BUT THE SPEED DOESN’T CHANGE. AT A RED LIGHT MY CAR BEGAN ACTING FUNNY WHEN THE LIGHT TURNED GREEN THE CAR WAS HESITANT TO GO IT WAS HAVING TROUBLE SHIFTING AND ACCELERATING THE CHECK ENGINE LIGHT CAME ON THE NEXT DAY AND THE CODE CAME BACK FOR A CLUTCH SENSOR I HAVE A DUAL TRANSMISSION FORD FIESTA THE CAR WONT TURN OVER SOMETIMES AND HAS TROUBLE STOPPING. WHEN I AM ON THE HIGHWAY AND I HAVE TO STOP AT A STOPLIGHT MY ENGINE WARNING LIGHT WILL COME ON AND THE CAR WILL IDLE ROUGH.

10/28/2020
Components: POWER TRAIN
Incident Date: 04/07/2020
Crash: No
Fire: No
Vehicle Identification Number: 3FADP4AJ8DM******
Summary

TL* THE CONTACT OWNS A 2013 FORD FIESTA. THE CONTACT STATED THAT AT LOW SPEEDS, THE VEHICLE HESITATED WHILE SHIFTING GEARS WITH THE CHECK ENGINE WARNING LIGHT ILLUMINATED. THE CONTACT TURNED OFF AND RESTARTED THE VEHICLE AND THE VEHICLE RESUMED NORMAL OPERATION. THE VEHICLE WAS TAKEN TO KINDLE FORD-LINCOLN (525 STONE HARBOR BLVD, CAPE MAY COURT HOUSE, NJ 08210, (800) 678-8320) TO BE DIAGNOSED. THE CONTACT WAS INFORMED THAT THE SHIFTER, INPUT SEAL, AND CLUTCH WHERE DEFECTIVE AND NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE FAILURE RECURRED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE AND INFORMED THE CONTACT THAT THE WARRANTY WAS EXPIRED. THE FAILURE MILEAGE WAS APPROXIMATELY 74,300.

10/23/2020
Components: POWER TRAIN,ELECTRICAL SYSTEM,ENGINE
Incident Date: 10/21/2020
Crash: No
Fire: No
Vehicle Identification Number: 3FADP4BJ2DM******
Summary

WHILE DRIVING THE VEHICLE ALL POWER WAS LOST AND THE CAR WAS NOT CONTROLABLE. THE ENGINE MALFUNCTION LILGHT DID COME ON. I DID HAVE THE CAR TOWED AND IS APPARENTLY A KNOW WIRING ISSUE RELATED TO SERVICE BULLETIN TSB-131115.

10/13/2020
Components: POWER TRAIN
Incident Date: 11/19/2018
Crash: No
Fire: No
Vehicle Identification Number: 3FADP4BJ5DM******
Summary

TL* THE CONTACT OWNS 2013 FORD FIESTA. THE CONTACT STATED WHILE DRIVING 25 MPH, THE VEHICLE SHUDDERED AND JERKED WHILE SHIFTING INTO 1ST GEAR CAUSING THE VEHICLE TO STALL WITH SEVERAL UNKNOWN WARNING LIGHTS ILLUMINATED. THE VEHICLE WAS TURNED OFF, RESTARTED, AND RESUMED NORMAL OPERATION AFTER APPROXIMATELY 30 MINUTES. THE VEHICLE WAS TAKEN TO METRO FORD (2860 S. NOLAND RD, INDEPENDENCE, MO 64055) HOWEVER, THE VEHICLE WAS NOT DIAGNOSED NOR REPAIRED. THE CONTACT STATED THAT THE TRANSMISSION WAS REPLACED. THE VEHICLE WAS NOT DRIVABLE. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE AND INFORMED THE CONTACT THAT THE WARRANTY WAS EXPIRED. THE FAILURE MILEAGE WAS 30,211.

10/02/2020
Components: ELECTRICAL SYSTEM
Incident Date: 08/01/2020
Crash: No
Fire: No
Vehicle Identification Number: 3FADP4EJ6DM******
Summary

TL* THE CONTACT OWNS A 2013 FORD FIESTA. THE CONTACT STATED THAT WHILE DRIVING AT VARIOUS SPEEDS, AN ABNORMAL INTERMITTENT POPPING SOUND WAS HEARD THROUGH THE SPEAKERS. THE CONTACT STATED THAT THE SOUND WAS LOUD AND DISTRACTING. THE CONTACT WAS DISTRACTED WHILE DRIVING AND NEARLY CAUSED AN ACCIDENT. THE CONTACT CALLED THE MANUFACTURER AND WAS INFORMED THAT HIS VEHICLE WAS OUT OF WARRANTY AND OFFERED NO ASSISTANCE. THE VEHICLE WAS NOT DIAGNOSED NOR REPAIRED. THE FAILURE MILEAGE WAS APPROXIMATELY 103,000.

09/25/2020
Components: ELECTRICAL SYSTEM,UNKNOWN OR OTHER
Incident Date: 08/29/2020
Crash: No
Fire: No
Vehicle Identification Number: 3FADP4BJ6DM******
Summary

ON THE FREEWAY CAR SPUTTERS WHEN SHIFTING AND ALL DASH LIGHTS FLICKER AND CAR LOZES POWER JERKS LIKE ITS GONNA DIE OUT WHILE DRIVING ON FREEWAY ON THE FREEWAY. WHILE DRIVING

09/22/2020
Components: POWER TRAIN,VEHICLE SPEED CONTROL
Incident Date: 09/01/2020
Crash: No
Fire: No
Vehicle Identification Number: 3FADP4BJ0DM******
Summary

THE CAR JERKS OR BUCKS WHEN CHANGING GEARS LOSES SPEED WHEN CHANGING GEARS

09/21/2020
Components: POWER TRAIN,ELECTRICAL SYSTEM
Incident Date: 09/09/2020
Crash: No
Fire: No
Vehicle Identification Number: 3FADP4TJ1DM******
Summary

THE CAR HAS AN ISSUE WITH THE PCM. IT HAS A RECALL THAT WAS NEVER FIXED, BUT A CODE POPS UP REGARDING THAT ISSUE WHEN I SELF DIAGNOSE THE CAR. ALSO, MY TRANSMISSION IS ACTING UP AND A WRENCH LIGHT POPS UP SAYING "ENGINE MALFUNCTION. SERVICE NOW." THE TRANSMISSION SHUDDERS TOO WHEN ACCELERATING AND NOW THE CAR DRIVES SLOW CONSTANTLY.

09/01/2020
Components: POWER TRAIN,UNKNOWN OR OTHER,ENGINE
Incident Date: 08/31/2020
Crash: No
Fire: No
Vehicle Identification Number: 3FADP4EJ9DM******
Summary

6/18/20 CAR SEIZED UP AS IF HAND BRAKE WERE ON. LOUD GRINDING, SHAKING, BARELY MOVE ON ACCELERATION. FORD DEALER SAID NOTHING WRONG. 6/20/20. RETURNED TO FORD WITH SAME COMPLAINT BUT WORSE. REPAIRED TRANSMISSION LEAK. 8/11/20 TOWED TO AAA RECOMMENDED MECHANIC. SAID PROBLEM WAS BRAKES. MADE REPAIR. 8/31/20 SAME SYMPTOMS BUT MUCH WORSE. TOWED TO SAME MECHANIC. DO NOT HAVE RESPONSE YET. RESEARCHED SYMPTOMS ON MOTORBISQUIT, CARCOMPLAINTS, FORD CORPORATE WEBSITE. ALL SAY 2013 FIESTA TRANSMISSION IS A LEMON. MY CAR IS DANGEROUS TO DRIVE.

08/27/2020
Components: POWER TRAIN,VEHICLE SPEED CONTROL,ENGINE
Incident Date: 08/01/2020
Crash: No
Fire: No
Vehicle Identification Number: 3FADP4EJ1DM******
Summary

ENGINE MALFUNCTION SERVICE NOW MESSAGE APPEARS RANDOMLY. ENGINE LOSES POWER, NO ACCELERATOR PEDAL FUNCTION WHILE HIGHWAY OR STREET DRIVING, IN TRAFFIC, PRESENTING A DANGEROUS DRIVING HAZARD. FORD DEALER SAY'S" NO DTC FOUND UPON TESTING. CANNOT DETERMINE CAUSE, CANNOT REPAIR .

08/24/2020
Components: POWER TRAIN
Incident Date: 07/15/2020
Crash: No
Fire: No
Vehicle Identification Number: 3FADP4BJ3DM******
Summary

CAR STUTTERS WHEN ACCELERATING, WHEN I FIRST PUSH THE GAS PEDAL THE CAR ACTS AS IF I'M PUSH BOTH THE GAS AND BREAK IT DOESN'T KNOW IF IT WANTS TO GO OR NOT THE RPM REVS UP REALLY HIGH BUT THE SPEED DOESN'T CHANGE

08/16/2020
Components: POWER TRAIN
Incident Date: 08/16/2020
Crash: No
Fire: No
Vehicle Identification Number: 3FADP4BJ5DM******
Summary

CARS SHUDDERS FALLS OUT OF GEAR WITH LOST OF POWER. WAS REPAIRED IN AUGUST 2018 AND AGAIN IN NOVEMBER 2019 AND IT STILL DOING THE SAME THING. LAST VISIT TO DEALER THEY SAID IT WAS NOT BAD ENOUGH FOR ANOTHER REPAIR.

08/13/2020
Components: LATCHES/LOCKS/LINKAGES
Incident Date: 08/09/2020
Crash: No
Fire: No
Vehicle Identification Number: 3FADP4EJ1DM******
Summary

TL* THE CONTACT OWNS A 2013 FORD FIESTA. THE CONTACT STATED THAT THE FRONT PASSENGER'S SIDE DOOR LATCH HAD MALFUNCTIONED AND THE DOOR WOULD NOT REMAIN CLOSED OR LOCKED. THE CAUSE OF THE FAILURE WAS NOT DETERMINED. THE LOCAL DEALER AND MANUFACTURER WERE NOT NOTIFIED. THE FAILURE MILEAGE WAS 105,000.

07/31/2020
Components: STRUCTURE
Incident Date: 07/30/2020
Crash: No
Fire: No
Vehicle Identification Number: 3FADP4BJ3DM******
Summary

PASSENGER DOOR WILL NOT LATCH. IT WILL JUST SWING BACK OPEN ONCE CLOSED.

07/08/2020
Components: VEHICLE SPEED CONTROL,ELECTRONIC STABILITY CONTROL
Incident Date: 07/03/2020
Crash: No
Fire: No
Vehicle Identification Number: 3FADP4BJ3DM******
Summary

AT A RED LIGHT MY CAR BEGAN ACTING FUNNY WHEN THE LIGHT TURNED GREEN THE CAR WAS HESITANT TO GO IT WAS HAVING TROUBLE SHIFTING AND ACCELERATING THE CHECK ENGINE LIGHT CAME ON THE NEXT DAY AND THE CODE CAME BACK FOR A CLUTCH SENSOR I HAVE A DUAL TRANSMISSION FORD FIESTA THE CAR WONT TURN OVER SOMETIMES AND HAS TROUBLE STOPPING

06/29/2020
Components: ENGINE
Incident Date: 06/26/2019
Crash: No
Fire: No
Vehicle Identification Number: 3FADP4BJ5DM******
Summary

TL* THE CONTACT OWNS A 2013 FORD FIESTA. THE CONTACT STATED THAT THE TRANSMISSION WARNING LIGHT ILLUMINATED AT START-UP. THE CONTACT STATED THE VEHICLE SHUDDERED EXCESSIVELY. THE VEHICLE WAS TAKEN TO BEACH FORD (2717 VIRGINIA BEACH BLVD, VIRGINIA BEACH, VA 23452) HOWEVER, A DIAGNOSTIC TEST WAS NOT PERFORMED. THE VEHICLE RECEIVED AN UNKNOWN REPAIR HOWEVER, THE FAILURE RECURRED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS APPROXIMATELY 100,000.

06/27/2020
Components: STRUCTURE,SEATS
Incident Date: 06/26/2020
Crash: No
Fire: No
Vehicle Identification Number: 3FADP4BJ0DM******
Summary

THE DOOR ON MY 2013 FORD FIESTA OPEN!! MY DAUGHTER WAS MAKING A LEFT TURN TO MERGE ON TO THE INTERSTATE WHEN THE REAR PASSENGER DOOR FLEW OPEN AND ALL THE THINGS SHE HAD FELL OUT! SUPPOSE MY LITTLE NIECES WERE IN THERE OR THE DOOR FLIES OPEN AND A CAR HITS IT! I LOOKED UP HOW TO FIX WHEN I CAME ACROSS A RECALL STATING THE DOORS UNLATCH!! RECALL: 20S30 IS THE RECALL; I WENT TO THE DEALERSHIP. THE SERVICE ADVISOR STATED THEY DON?T HAVE THE ?KITS? TO FIX ALL 4 DOORS RIGHT NOW AND THEY WON?T HAVE THEM UNTIL SEPTEMBER !! IN THE MEANTIME I COULD HAVE ONE DOOR FIXED FOR ABOUT $500! I COULD SAVE MY INVOICE AND ASK FOR REIMBURSEMENT AFTER ALL DOORS HAVE BEEN FIXED; AFTER RECALL IS PERFORMED. THIS IS A HUGE SAFETY ISSUE BECAUSE IF I FIX ONE DOOR WHAT?S TO SEE ANOTHER DOOR JUST OPEN AND SOMETHING TRAGIC OCCURS! I NEED TO DRIVE THE VEHICLE; WE DON'T HAVE ANY OTHER MEANS OF TRANSPORTATION. I HAVE DOCTOR APPOINTMENTS 4-5 TIMES A WEEK; NOT TO MENTION WORK AS WELL! WE NEED SOME ASSISTANCE , SOMEONE THAT IS WILLING TO ADDRESS AND RECTIFY THIS ISSUE IMMEDIATELY. *TR

06/22/2020
Components: POWER TRAIN
Incident Date: 05/25/2020
Crash: No
Fire: No
Vehicle Identification Number: 3FADP4BJ2DM******
Summary

THE VEHICLE DOESN'T EVEN HAVE 74K ON IT AND THE TRANSMISSION IS SLIPPING. YOU ACCELERATE AND IT LIKE THE WHOLE CAR SHIMMIES AND IT JUST DOESN'T WANT TO GO. THEN WHEN UR DRIVING IT WHEN SWITCHING FROM 1ST GEAR TO 2AND YOU HAVE TO WATCH IT BECAUSE IT ACTS LIKE IT DOESN'T WANT TO KICK OVER. SOMETIMES IT REACHES A LITTLE OVER 4K IF YOU HAVE TO SLOW A BIT SO IT WILL KICK TO 2ND. ALSO WHEN YOU ACCELERATE AND GO INTO A TURN, IT FEELS LIKE THE WHEELS ARE TRYING TO GO BUT THE WHOLE CAR SHIMMIES AND NOW A METALLIC CLANGING FROM TIME TO TIME. THE VEHICLE GETS REGULAR OIL CHANGES AND HAD A TUNE UP ON MAY 30TH 2020. *TR

06/15/2020
Components: LATCHES/LOCKS/LINKAGES
Incident Date: 06/14/2020
Crash: No
Fire: No
Vehicle Identification Number: 3FADP4EJ3DM******
Summary

TL* THE CONTACT OWNS A 2013 FORD FIESTA. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 20V331000 (LATCHES/LOCKS/LINKAGES) HOWEVER, THE PART TO DO THE RECALL REPAIR WAS NOT AVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. SUN STATE FORD (3535 W. COLONIAL DR, ORLANDO, FL 32808, (407) 299-5900) AND THE MANUFACTURER WERE MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. PARTS DISTRIBUTION DISCONNECT.

06/10/2020
Components: POWER TRAIN,UNKNOWN OR OTHER
Incident Date: 06/08/2020
Crash: No
Fire: No
Vehicle Identification Number: 3FADP4BJ3DM******
Summary

FORD FRONT AXLE AND DEFECTIVE FAULTY TRANSMISSION -2013 FORD FIESTA TWO MAJOR THINGS WENT WRONG. *TR

06/10/2020
Components: POWER TRAIN,UNKNOWN OR OTHER
Incident Date: 06/08/2020
Crash: No
Fire: No
Vehicle Identification Number: 3FADP4BJ3DM******
Summary

TRANSMISSION PROBLEM - DEFECTIVE AND FAULTY TRANSMISSION FIRESTONE 06-08-20. *TR

06/09/2020
Components: POWER TRAIN,UNKNOWN OR OTHER
Incident Date: 06/08/2020
Crash: No
Fire: No
Vehicle Identification Number: 3FADP4BJ3DM******
Summary

FORD FAULTY TRANSMISSION PROBLEM - FORD FIESTA. *TR

06/03/2020
Components: LATCHES/LOCKS/LINKAGES
Incident Date: 06/01/2019
Crash: No
Fire: No
Vehicle Identification Number: 3FADP4BJ6DM******
Summary

TL* THE CONTACT OWNS A 2013 FORD FIESTA. THE CONTACT STATED THAT WHILE DRIVING 65 MPH, THE DRIVER'S SIDE REAR DOOR OPENED INDEPENDENTLY. THE CONTACT STATED THE DOOR WAS SECURED USING BUNGEE CORDS. THE VEHICLE WAS TAKEN TO SAN TAN FORD LOCATED AT 1429 E MOTORPLEX LOOP, GILBERT, AZ 85297, (480) 821-3200, TO BE DIAGNOSED. THE CONTACT WAS INFORMED THAT AN UNKNOWN PART NEEDED TO BE REPLACED TO HAVE THE DOOR LATCH OPERATE AS DESIGNED. THE VEHICLE WAS REPAIRED. THE CONTACT STATED THAT THE PASSENGER'S SIDE REAR DOOR ALSO EXPERIENCED A SIMILAR FAILURE AND WAS ALSO REPAIRED. THE MANUFACTURER WAS INFORMED OF THE FAILURE. THE FAILURE MILEAGE WAS APPROXIMATELY 75,000.

05/20/2020
Components: ELECTRICAL SYSTEM,ENGINE
Incident Date: 06/01/2019
Crash: No
Fire: No
Vehicle Identification Number: 3FADP4BJ4DM******
Summary

THERE IS A RECALL ON THIS CALL AND I HAVE CALLED THE SHEHEEY FORD AND THEY DO NOT HAVE THE RECORDS ON THE CAR THE ELECTRIC SYSTEM IS NOT WORKING AND THE ENGINE IS SLIPPING. *TR

04/27/2020
Components: POWER TRAIN
Incident Date: 10/20/2019
Crash: No
Fire: No
Vehicle Identification Number: 3FADP4BJ3DM******
Summary

TL* THE CONTACT CALLED ON BEHALF OF HER SISTER WHO OWNS A 2013 FORD FIESTA. THE CONTACT STATED THAT WHILE HER SISTER WAS DRIVING AT AN UNDISCLOSED SPEED, THE BRAKE PEDAL WAS DEPRESSED AND THE VEHICLE JERKED AND FAILED TO IMMEDIATELY STOP. THE CHECK ENGINE WARNING LIGHT WAS ILLUMINATED. THE FAILURE RECURRED SEVERAL TIMES. THE VEHICLE WAS TAKEN TO TINDOL FORD (1901 E FRANKLIN BLVD, GASTONIA, NC 28054, 704-867-8341) TO BE DIAGNOSED. THE CONTACT WAS INFORMED THAT THE TRANSMISSION NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOT INFORMED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 143,000.

04/22/2020
Components: AIR BAGS,SERVICE BRAKES
Incident Date: 04/18/2020
Crash: Yes
Fire: No
Vehicle Identification Number: 3FADP4BJ7DM******
Summary

TL* THE CONTACT OWNED A 2013 FORD FIESTA. THE CONTACT STATED THAT WHILE DRIVING ABOUT 45 MPH, THE SECOND VEHICLE IN FRONT SLAMMED ON THEIR BRAKES CAUSING THE VEHICLE IN FRONT TO ABRUPTLY STOP AS A RESULT THE CONTACT REAR END THE VEHICLE IN FRONT. THE BRAKE WAS STIFF AND WAS UNABLE TO BRAKE. THERE WERE NO WARNING LIGHTS. THE HOOD, HEADLIGHT, RADIATOR, AND FRONT BUMPER WERE DESTROYED BUT THE AIR BAGS FAILED TO DEPLOY. THE CONTACT SUSTAINED MUSCLE ACHES AND PAINS AND WAS TAKEN TO THE EMERGENCY CENTER. THE CONTACT MENTIONED THAT THERE WAS NO BROKEN BONES BUT SUFFERS FROM PANIC ATTACKS. A POLICE REPORT WAS FILED. THE VEHICLE WAS TOTALED AND WAS TOWED TO A TOW YARD. THE DEALER WAS NOT CALLED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE AND DID NOT OFFER ANY HELP. THE CONTACT ALSO MENTIONED THAT IN FEBRUARY OF 2020 A DEER JUMPED IN FRONT OF THE VEHICLE CAUSING THE CONTACT TO HIT THE DEER. THE AIR BAGS ALSO FAILED TO DEPLOY ON THAT OCCASION. THE FAILURE MILEAGE WAS APPROXIMATELY 175,000.

03/26/2020
Components: STRUCTURE
Incident Date: 01/15/2020
Crash: No
Fire: No
Vehicle Identification Number: 3FADP4BJ4DM******
Summary

IF BATERY IS DEAD THERE IS NO OTHER WAY TO UNLOCK THIS CAR. ONE BUTTON TO UNLOCK OR LOCK ALL 4 DOORS IF SOME WAS TO LOOSE POWER WHILE DRIVING OR WHILE INSIDE VEHICLE THEY WOULD BE STUCK UNLESS THEY BREAK A WINDOW. THAT I SEE AS A MAJOR WAY OF SOMEONE DEATHS

03/09/2020
Components: ELECTRICAL SYSTEM,EXTERIOR LIGHTING
Incident Date: 12/14/2019
Crash: No
Fire: No
Vehicle Identification Number: 3FADP4EJ2DM******
Summary

VEHICLE WAS PARKED WHILE WE ATE DINNER. WHEN WE STARTED IT, HEADLIGHTS WOULD NOT COME ON. DROVE HOME USING HIGH BEAMS. UPON INSPECTION DISCOVERED HEADLIGHT RELAY WAS CORRODED. RESEARCH YIELDED A RECALL IN ATLANTIC CANADA FOR THE SAME ISSUE (19S28) BUT FORD USA DOES NOT RECOGNIZE THE ISSUE. WHEN WE TOOK OUR VEHICLE TO THE DEALERSHIP, THE TECH SAID HE'D SEEN THE ISSUE BEFORE. RESOLVED BY REPLACING THE BATTERY JUNCTION BOX AT GREAT EXPENSE.

03/09/2020
Components: POWER TRAIN
Incident Date: 03/14/2018
Crash: No
Fire: No
Vehicle Identification Number: 3FADP4AJ9DM******
Summary

TL* THE CONTACT OWNS A 2013 FORD FIESTA. THE CONTACT STATED WHILE DRIVING 30 MPH, THE BRAKE PEDAL WAS DEPRESSED AND THE ACCELERATOR WAS DEPRESSED RIGHT AFTER AND THE VEHICLE HESITATED. THE CONTACT STATED THAT AFTER SEVERAL MINUTES THE VEHICLE STARTED TO OPERATE AS INTENDED. THE CONTACT STATED THAT THE CHECK ENGINE WARNING LIGHT WAS ILLUMINATED. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC TO BE DIAGNOSED. THE CONTACT WAS INFORMED THAT THE FAILURE MIGHT BE DUE TO A SENSOR OR AN ELECTRICAL FAILURE. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS UNKNOWN.

02/27/2020
Components: ELECTRICAL SYSTEM,EXTERIOR LIGHTING
Incident Date: 02/21/2020
Crash: No
Fire: No
Vehicle Identification Number: 3FADP4BJ4DM******
Summary

WHILE DRIVING AT NIGHT, THE LOW BEAM HEADLIGHTS STOPPED WORKING. IT APPEARS TO BE CORROSION AT THE RELAY. THE HIGH BEAMS STILL FUNCTION. THERE IS A RECALL IN CANADA FOR THIS PROBLEM.

02/24/2020
Components: LATCHES/LOCKS/LINKAGES
Incident Date: 06/19/2019
Crash: No
Fire: No
Vehicle Identification Number: 3FADP4EJ4DM******
Summary

TL* THE CONTACT OWNS A 2013 FORD FIESTA. THE CONTACT STATED THAT THE FRONT PASSENGER DOOR LOCK WAS DEFECTIVE. THE CONTACT CALLED KOONS FORD OF BALTIMORE LOCATED AT (6970 SECURITY BLVD, WOODLAWN, MD 21244) AND WAS INFORMED TO SCHEDULE AN APPOINTMENT. THE VEHICLE WAS NOT TAKEN TO A DEALER. THE VIN WAS INCLUDED IN NHTSA CAMPAIGN NUMBER: 15V246000 (LATCHES/LOCKS/LINKAGES). THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS APPROXIMATELY 115,000.

02/21/2020
Components: ELECTRICAL SYSTEM
Incident Date: 02/19/2020
Crash: No
Fire: No
Vehicle Identification Number: 3FADP4BJ6DM******
Summary

THERE IS AN ISSUE WITH THE BATTERY LIGHT RANDOMLY COMING ON WHEN THE VEHICLE IS STARTED, MAKING ONE BELIEVE THE VEHICLE'S CHARGING SYSTEM IS IN NEED OF REPAIR. WHEN THIS FIRST OCCURRED IT WAS RECOMMENDED SINCE I WAS TRAVELING CLOSE TO 200 MILES EVERYDAY, THAT I HAVE THE ALTERNATOR REPLACED AS IT WAS THOUGHT A DIODE WAS GOING OUT. THE ALTERNATOR WAS REPLACED, AND THE VEHICLE STILL HAS THIS LIGHT COME ON AND ILLUMINATE, MAKING YOU THINK THERE IS A PROBLEM. EVEN WHEN LIGHT IS ON THE CHARGING SYSTEM IS OPERATING AS IT SHOULD. ALL COMPONENTS ARE GOOD. IT RANDOMLY COMES ON AND STAYS ON, UNTIL THE CAR IS TURNED OFF AND RESTARTED, SOMETIMES A COUPLE CYCLES OF THE KEY IS NEEDED. I HAVE SEEN ON FORUMS WHERE OWNERS HAVE PAID SOME MAJOR DOLLARS TRACKING THIS ISSUE. PROBLEM IS SINCE IT IS RANDOM, THE CAR'S DRIVER DOESN'T KNOW WHETHER THERE IS AN ISSUE OR NOT. THE ALTERNATOR ITSELF WITHOUT LABOR WAS AROUND $300 (ESTIMATED). ISSUE USUALLY OCCURS AT STARTUP AND REMAINS UNTIL VEHICLE IS TURNED OFF AND RESTARTED. ISSUE LAST OCCURRED ON THE MORNING OF 02/19/ 2020 AT APPROXIMATELY 7:00 AM

02/14/2020
Components: POWER TRAIN
Incident Date: 01/02/2019
Crash: No
Fire: No
Vehicle Identification Number: 3FADP4BJ2DM******
Summary

TL* THE CONTACT OWNS A 2013 FORD FIESTA. THE CONTACT STATED THAT WHILE THE VEHICLE WAS STOPPED WITH THE GEAR SHIFTER IN THE PARK POSITION, THE WHEELS REMAINED SPINNING. THE VEHICLE WAS TAKEN TO PRESTIGE FORD OF MOUNT DORA 17701 US-441, MT DORA, FL 32757, (352) 357-5522 TO BE DIAGNOSED. THE CONTACT WAS INFORMED THAT THE TRANSMISSION NEEDED TO BE REPLACED AT A COST OF $2,000. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS CONTACTED BY THE DEALER AND INFORMED OF THE FAILURE. THE CONTACT WAS INFORMED THAT THE VEHICLE WAS NOT SUBJECTED TO A RECALL AND ALSO THAT THE VEHICLE WARRANTY WAS EXPIRED. THE FAILURE MILEAGE WAS 66,000.

02/12/2020
Components: POWER TRAIN
Incident Date: 06/01/2019
Crash: No
Fire: No
Vehicle Identification Number: 3FADP4BJ2DM******
Summary

TL* THE CONTACT OWNS A 2013 FORD FIESTA. WHILE DRIVING FROM A STOP POSITION THE ACCELERATOR PEDAL WAS DEPRESSED HOWEVER THE VEHICLE SHUDDERED AND HESITATED. THERE WERE NO WARNING LIGHTS ILLUMINATED. THE CONTACT CALLED WOODY SMITH FORD 535 S YELLOWSTONE HWY, REXBURG, ID 83440 (208) 356-3636, BUT THE VEHICLE WAS NOT TAKEN TO BE DIAGNOSED NOR REPAIRED. THE MANUFACTURER WAS CONTACTED BUT OFFERED NO ASSISTANCE. THE FAILURE MILEAGE WAS 134,000.

01/27/2020
Components: POWER TRAIN,UNKNOWN OR OTHER,FUEL/PROPULSION SYSTEM
Incident Date: 12/30/2019
Crash: No
Fire: No
Vehicle Identification Number: 3FADP4BJ8DM******
Summary

THE VEHICLE IS STRAINING TO PICK BACK UP SPEED ONCE IT COMES TO A STOP OR SLOWS DOWN. THERE ALSO SEEMS TO BE A CLICKING SOUND COMING FROM THE TRANSMISSION ON THE DRIVER SIDE. IT SEEMS TO HAVE TROUBLE SWITCHING OVER THE YEARS BECAUSE IT'S A DUAL TRANSMISSION I'M SUSPECTING SOMETHING'S WRONG WITH THE CLUTCH THERE SEEMS TO BE A SHUTTER.

01/21/2020
Components: ELECTRICAL SYSTEM,EXTERIOR LIGHTING
Incident Date: 01/20/2020
Crash: No
Fire: No
Vehicle Identification Number: 3FADP4BJ3DM******
Summary

DUE TO LACK OF SEALER PREVENTING OUTSIDE DEBRIS FROM ENTER THE FUSE BOX UNDER THE HOOD. CORROSION SETS IN AND CAUSES INTERMITTENT ISSUE WITH DAY TIME DRIVING LIGHTS WHILE NOT EFFECTING HIGH BEAMS. UNEXPECTED SCENARIOS SHOWED THIS COULD HAPPEN AT ANY TIME, WITH A HIGHER LIKELIHOOD DURING COLD TEMPERATURES WITH FREEZING PARTICIPATION

01/20/2020
Components: ELECTRICAL SYSTEM
Incident Date: 01/02/2020
Crash: No
Fire: No
Vehicle Identification Number: 3FADP4AJ2DM******
Summary

HEADLIGHTS ON 2013 FORD FIESTA BEGAN WORKING INTERMITTENTLY WHILE DRIVING AT NIGHT. UPON FURTHER INSPECTION, THE LOW BEAM LIGHT RELAY WAS SO BADLY CORRODED THAT IT HAD BROKEN OFF INSIDE THE FUSE BOX, MAKING THE RELAY IMPOSSIBLE TO REPLACE. THE CORROSION APPEARS TO BE A RESULT OF A DESIGN FLAW ALLOWING MOISTURE IN THE FUSE BOX. CANADA HAS A SIMILAR RECALL REFERENCE NUMBER 19S28 ASSOCIATED WITH THIS EXACT ISSUE.

01/04/2020
Components: POWER TRAIN,UNKNOWN OR OTHER
Incident Date: 01/04/2020
Crash: No
Fire: No
Vehicle Identification Number: 3FADP4BJ8DM******
Summary

CAR REMAINS STUTTERING IDILING HIGH THEN LOW ATEMPS TO SHUT OFF FROM TIME TO TIME, I HAVE TAKING VEHICLE TO GET CHECKED AT LOCAL FORD DEALER ONLY WHEN CHECK ENGINE LIGHT COMES ON AND SAYS TCM FAILURE OR MAL FUNCTION, THEY REPAIR THE PART IF IT'S AVAILABLE BUT NOW CAR STILL DOES THE SAME THING ONLY DIFFERENCE NO ONCHECK ENGINE LIGHT COMES ON NOW ALL REPAIR HAS TO COME OUT OF MY POCKET BECAUSE THEY SAY NO CHECK ENGINE LIGHT DISPLAYED SONRHWY HAVE TO GUESS WHATBITNIS. THIS IS A KNOWN PROBLEM FROM THIS MODEL VEHICLE EVEN HAD A CLASS ACTION LAWSUITS WHICH I DIDN'T PARTAKE IN AND FORD JUST WON'T RECALL THIS STUPID VEHICLE. I TRUSTED FORD AND FINANCED THIS CAR FOR WHAT IT EVENTUALLY WILL GET US HURT OR EVEN KILLED.

12/31/2019
Components: ENGINE
Incident Date: 11/07/2019
Crash: No
Fire: No
Vehicle Identification Number: 3FADP4CJ4DM******
Summary

THE VEHICLE WAS SHUTTERING WHEN DRIVING. THEN THE CHECK ENGINE LIGHT CAME ON AND NOW THE CAR IS SAYING TO SERVICE THE TRANSMISSION NOW. I HAVE ONLY HAD THIS CAR FOR 2 MONTHS!

12/30/2019
Components: EXTERIOR LIGHTING
Incident Date: 08/01/2019
Crash: No
Fire: No
Vehicle Identification Number: 3FADP4BJ3DM******
Summary

TL* THE CONTACT OWNS A 2013 FORD FIESTA. WHILE OPERATING THE VEHICLE AT NIGHT, THE LOW BEAM HEADLIGHTS WOULD NOT ILLUMINATE. THE CAUSE OF THE FAILURE WAS NOT DETERMINED. ROUSH FORD (5575 KEIN CIRCLE, COLUMBUS, OH) AND THE MANUFACTURER WERE NOTIFIED. THE FAILURE MILEAGE WAS 90,000.

12/19/2019
Components: POWER TRAIN,ELECTRONIC STABILITY CONTROL,ENGINE
Incident Date: 11/11/2019
Crash: No
Fire: No
Vehicle Identification Number: 3FADP4BJ7DM******
Summary

IM NOT SURE IF I HAVE SELECTED CORRECT OPTIONS. BUT ALL I KNOW IS WHEN I SLOW MY CAR AND THEY TRY TO ACCELERATE THE CAR DOES NOT SPEED UP IMMEDIATELY IT TAKE FEW MINUTES. HENCE I HAVE TO ACCELERATE MORE TO MAKE THE CAR RUNNING. THIS HAS ALWAYS BEEN AN ISSUE. QUITE DIFFICULT WHILE SWITCHING LANES ON HIGHWAYS OR TAKING TURNS. SPECIALLY DRIVING IN WINTER IS SCARY. I FIND THE CAR VERY UNPREDICTABLE. I TOOK IT TO THE SERVICING CENTRE IN TORONTO CA AT DUFFERIN FOR THE RECALL THAT WAS ISSUED AND THE ISSUE IS STILL NOT RESOLVED. AFTER INFORMING THEM THEY JUST DISREGARDED SAYING THIS IS AN ISSUE WITH ALL FORD. THINKING IM A WOMEN AND DONT UNDERSTAND MUCH OF CARS I FORGOT ABOUT IT. EVEN WHEN IT RAINS WHILE APPLYING A BRAKE IT STARTLES AND DOESN'T STOP IMMEDIATELY. THIS ISSUE WAS ALSO DISCUSSED WITH THE FORD CENTRE AT DUFFERIN ST IN TORONTO. I SOMETIMES FEAR TO DRIVE MY CAR AS I HAVE MY CHILD AND PETS ALONG WITH ME. THIS IS ONGOING THING DAILY SO CANT SPECIFY WHICH DATE EXACTLY AS WHENEVER WE DRIVE WE HAVE THIS ISSUE.

12/19/2019
Components: POWER TRAIN
Incident Date: 12/19/2019
Crash: No
Fire: No
Vehicle Identification Number: 3FADP4BJ8DM******
Summary

FORD FIESTAS HAVE RECEIVED NUMEROUS COMPLAINTS DUE TO THE POWERSHIFT TRANSMISSION FORD INSTALLED IN THE CARS. THIS CAUSES THE CAR TO HAVE MAJOR DELAYED ACCELERATION, SPORADIC JERKING WHILE DRIVING, SHUDDERING UPON ACCELERATION. I HAVE HAD TO DROVE OFF THE ROAD MULTIPLE TIMES, INCLUDING TONIGHT ON MY WAY HOME FROM WORK, TO AVOID BEING HIT WHILE MERGING ONTO HIGHWAYS OR ROADS DUE TO THIS DELAY IN ACCELERATION AND I KNOW IT'S ONLY A MATTER OF TIME BEFORE I'M IN AN ACCIDENT. FORD REFUSES TO DO ANYTHING OTHER THAN JUST REPLACING THE TRANSMISSION WITH ANOTHER ONE THAT DOES THE SAME THING IN LESS THAN A MONTH AFTER BEING INSTALLED. DON'T WAIT FOR PEOPLE TO GET HURT OR KILLED DUE TO FORD'S NEGLACANCGE IN THEIR TERRIBLE DESIGN OF THESE VEHICLES.

12/10/2019
Components: ELECTRICAL SYSTEM,UNKNOWN OR OTHER
Incident Date: 12/07/2019
Crash: No
Fire: No
Vehicle Identification Number: 3FADP4BJ4DM******
Summary

DOOR LOCK CAN BE A SAFETY ISSUE FOR MANY. ONLY 1 LOCK TO 4 DOORS THAT LOCK/UNLOCK BUTTON IS IN DASHBOARD JUST BEFORE THE RADIO. VEHICLE WAS PARKED. KEY WAS NOT ON IGNITION I GOT IN VEHICLE SHUT THE DOOR AND LOCKED IT. I MISPLACED MY KEYS INSIDE CAR I TRIED GETTING OUT BY PRESSING UNLOCK.WHILE THE IGNITION WAS OFF AND VEHICLE DID NOT UNLOCK NO SOUND NOTHIN. I PANICKED NONE OF THE DOOR WOULDN'T OPEN UNTIL I FOUND KEY AND TURNED IGNITION TO OPEN DOORS. SOMETIMES IT DOES OPEN BUT I CAN'T IMAGINE IF MY CHILD WOULD GET STUCK IN THE CAR FOR NOT HAVING DOOR LOCKS

12/10/2019
Components: LATCHES/LOCKS/LINKAGES
Incident Date: 10/18/2018
Crash: No
Fire: No
Vehicle Identification Number: 3FADP4BJ2DM******
Summary

TL* THE CONTACT OWNS A 2013 FORD FIESTA. WHILE DRIVING LOW SPEEDS, THE REAR DRIVER'S DOOR OPENED, THE "LEFT DOOR OPEN" MESSAGE WAS DISPLAYED, AND A BEEPING NOISE WAS DETECTED. THERE WERE NO WARNING INDICATORS ILLUMINATED. THE VEHICLE WAS TAKEN TO BANNER FORD (6300 FRONTAGE RD, MONROE, LA 71202, (318) 388-3300) WHERE IT WAS DIAGNOSED THAT THE LATCH WAS FRACTURED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS CONTACTED AND DID NOT ASSIST. THE CONTACT STATED THAT THE FAILURE WAS SIMILAR TO NHTSA CAMPAIGN NUMBER: 15B246000 (LATCHES/LOCKS/LINKAGES). THE FAILURE MILEAGE WAS 92,393.*DT *DL

11/08/2019
Components: POWER TRAIN
Incident Date: 11/05/2019
Crash: No
Fire: No
Vehicle Identification Number: 3FADP4BJ4DM******
Summary

TL* THE CONTACT OWNS A 2013 FORD FIESTA. WHILE DRIVING APPROXIMATELY 80 MPH, THE RPMS INCREASED AND THE VEHICLE LOST POWER. IN ADDITION, THE ACCELERATOR PEDAL DID NOT WORK. THE VEHICLE WAS PULLED OVER TO THE SIDE OF THE ROAD AND RESTARTED. THERE WAS NO WARNING INDICATOR ILLUMINATED. THE VEHICLE WAS TAKEN TO KUNES COUNTRY FORD STATELINE SUPERSTORE OF ANTIOCH (847-395-3900, LOCATED AT 104 ROUTE 173, ANTIOCH, IL 60002) WHERE IT WAS DIAGNOSED THAT THE DUAL CLUTCH ACCELERATOR NEEDED TO BE REPLACED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE AND STATED THAT THE VEHICLE WAS OUT OF WARRANTY. THE VEHICLE WAS NOT REPAIRED. THE FAILURE MILEAGE WAS APPROXIMATELY 165,000.

11/04/2019
Components: POWER TRAIN
Incident Date: 11/03/2019
Crash: No
Fire: No
Vehicle Identification Number: 3FADP4BJ6DM******
Summary

THE TRANSMISSION IS VERY ROUGH WHEN SHIFTING, HESITATING, SKIPPING, DOES NOT SHIFT SMOOTHLY OR EASILY. I HAVE HAD THE VEHICLE SERVICED AND BEEN TOLD OTHER TRANSMISSIONS HAVE THE SAME PROBLEM. ON NOVEMBER 3 2019 THE CHECK ENGINE LIGHT AND MAINTENANCE LIGHT CAME ON THE DASHBOARD. THE WARNING MESSAGE SAID TRANSMISSION NEEDS TO BE SERVICED.

10/31/2019
Components: AIR BAGS
Incident Date: 09/01/2019
Crash: No
Fire: No
Vehicle Identification Number: 3FADP4BJ5DM******
Summary

AIR BAG LIGHT ON CONTINUOUSLY

10/30/2019
Components: POWER TRAIN
Incident Date: 10/30/2019
Crash: No
Fire: No
Vehicle Identification Number: 3FADP4BJ2DM******
Summary

MY CAR HAS HAD TRANSMISSION ISSUES SINCE I BOUGHT THE VEHICLE. I HAVE HAD IT SERVICED SEVERAL TIMES UNDER THE WARRANTY BUT AM STILL HAVING ISSUES, EVEN AFTER ALL THE SERVICES AND NOW I AM OUTSIDE OF THE EXTENDED WARRANTY & THEY WANT ME TO PAY FOR ALL REPAIRS DUE TO THE FAULTY TRANSMISSION IN THE FORD FIESTAS. I WAS FIRST TOLD IT WAS A LIFETIME WARRANTY BUT TURNS OUT THEY JUST EXTENDED IT TO 150,000 MILES, WHICH I WAS BARELY OVER. I EXPERIENCED LUNGING FORWARD, LOSS OF POWER AND WHAT SOUNDS LIKE METAL SCRAPING AGAINST METAL.

10/29/2019
Components: UNKNOWN OR OTHER
Incident Date: 05/15/2019
Crash: No
Fire: No
Vehicle Identification Number: 3FADP4BJ4DM******
Summary

THIS CAR HAS BEEN TRASH EVERY SINCE I DROVE IT OFF THE LOT I HAVE HAD TO HAVE THIS CAR SERVICED SO MANY TIMES FOR SO MANY DIFFERENT REASONS. MY COMPLAINT TODAY IS THE COMPRESSOR HAS GONE OUT PLUS IT IS MAKING A KNOCKING NOISE WHEN I TURN ON THE HEATER. ANY SUGGESTIONS? HAS ANY ONE ELSE COMPLAINED? IF YOU CHECK THE HISTORY ON THIS CAR YOU WILL FIND ALL THE TROUBLE I HAVE HAD TO ADDRESS?

10/26/2019
Components: STRUCTURE
Incident Date: 10/10/2019
Crash: No
Fire: No
Vehicle Identification Number: 3FADP4EJ6DM******
Summary

4/2019 FOUND OUT ABOUT DOOR RECALL. QUIRK FORD SAID THEY FIXED ALL 4 DOORS BEFORE I BOUGHT THE CAR IN 9/2016 HOWEVER 4/2019 MY BACK DRIVERS SIDE DOOR LATCH BROKE AND I COULD NOT LOCK THE DOOR. IT KEPT OPENING WHILE DRIVING. FIXED IT. 10/19 MY FRONT PASSENGER DOOR HAD THE SAME ISSUE AND THE CABLE IN THE DOOR BROKE AS WELL. KEPT OPENING WHEN DRIVING EVEN THOUGH I TIED IT WITH A CORD. NOTHING HAPPENED TO THE DOORS PRIOR TO THE LATCHES FAILING. GOT THIS FIXED I AM AFRAID THIS MAY HAPPEN WITH THE OTHER DOORS AND RESULT IN A SERIOUS ACCIDENT. I FEEL THEY ARE STILL USING DEFECTIVE LATCHES.

10/11/2019
Components: ELECTRICAL SYSTEM,TRACTION CONTROL SYSTEM,SERVICE BRAKES,ENGINE
Incident Date: 09/01/2019
Crash: No
Fire: No
Vehicle Identification Number: 3FADP4BJ5DM******
Summary

TL* THE CONTACT OWNS A 2013 FORD FIESTA. WHILE OPERATING THE VEHICLE, SEVERAL WARNING INDICATORS, INCLUDING THE TRACTION CONTROL AND ABS, ILLUMINATED AND CONTINUOUSLY FLASHED. ALSO, THE RPMS ERRONEOUSLY REVVED HIGH. THE CAUSE OF THE FAILURES WAS NOT DETERMINED. RED HILL FORD (602 MAIN ST, RED HILL, PA) AND THE MANUFACTURER WERE NOTIFIED OF THE FAILURE. THE MANUFACTURER PROVIDED CASE NUMBER: CAS-24520897. THE FAILURE MILEAGE WAS 42,000.

10/10/2019
Components: LATCHES/LOCKS/LINKAGES
Incident Date: 10/01/2019
Crash: No
Fire: No
Vehicle Identification Number: 3FADP4EJ5DM******
Summary

TL* THE CONTACT OWNS A 2013 FORD FIESTA. THE CONTACT STATED THAT THE REAR DRIVER DOOR FAILED TO CLOSE. THE CONTACT HAD A BUNGEE CORD ATTACHED TO THE DOOR TO KEEP IT SHUT. ALSO, THE DOOR AJAR WARNING INDICATOR ILLUMINATED. THE VEHICLE WAS TAKEN TO SPRINGFIELD FORD LINCOLN (50 BALTIMORE PIKE, SPRINGFIELD, PA 19064, (610) 544-0700), BUT WAS DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS CONTACTED AND PROVIDED CASE NUMBER: CAS-[XXX AND XXX], BUT DID NOT ASSIST. THE CONTACT STATED THAT THE FAILURE WAS SIMILAR TO THE FAILURE LISTED IN NHTSA CAMPAIGN NUMBER: 15V246000 (LATCHES/LOCKS/LINKAGES). THE FAILURE MILEAGE WAS 65,000.*DT ('PARTS OF THIS DOCUMENT HAVE BEEN REDACTED TO PROTECT PERSONALLY IDENTIFIABLE INFORMATION PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6).')*JB

10/07/2019
Components: ELECTRICAL SYSTEM
Incident Date: 10/06/2019
Crash: No
Fire: No
Vehicle Identification Number: 3FADP4BJ2DM******
Summary

LOW LAMP HEADLIGHTS ON BOTH SIDES WENT OUT AT THE SAME TIME, WHILE PARKED IN A PARKING LOT AT NIGHT. TOOK VEHICLE TO GET HEAD LAMPS REPLACED, HAD TO HAVE DIAGNOSTIC RUN AND FOUND THAT THE FUSE AND FUSE BOX WERE CORRODED TO THE POINT OF NEEDING REPLACED.

09/26/2019
Components: ENGINE
Incident Date: 09/25/2019
Crash: No
Fire: No
Vehicle Identification Number: 3FADP4BJXDM******
Summary

RECEIVED A COSTUMER SERVICE LETTER (15B22/19N07) STATING ISSUE WITH TRANSMISSION TCM AND TO BRING CAR INTO DEALER FOR EVALUATION/FIX. ONCE CAR WAS BROUGHT INTO DEALERSHIP WAS TOLD WE NEEDED TO PAY $200 FOR A DIAGNOSTIC TEST OF THE CAR TO SEE IF IT IS ELIGIBLE FOR THE RECALL. WE HAVE HAD SEVERAL ISSUES WITH THE TRANSMISSION IN THIS VEHICLE SUCH AS SKIPPING GEARS, LOSS OF POWER AND THE CAR EVEN STALLING OUT. IF THIS IS A RECALL ISSUE DUE TO DEFECTIVE TRANSMISSION I FEEL I AS A CONSUMER SHOULD NOT HAVE TO PAY A DIME TO FIX THEIR PROBLEM. I AM AWARE OF A LARGE NEWS STORY THAT INVOLVED THIS PARTICULAR VEHICLE TRANSMISSION ISSUES RESULTING IN SEVERAL DEATHS DUE TO ACCIDENT CAUSED BY THIS PROBLEM.

09/23/2019
Components: ELECTRICAL SYSTEM
Incident Date: 06/01/2019
Crash: No
Fire: No
Vehicle Identification Number: 3FADP4EJ5DM******
Summary

TL* THE CONTACT OWNS A 2013 FORD FIESTA. WHILE THE CONTACT'S DAUGHTER WAS DRIVING VARIOUS SPEEDS, THE VEHICLE SLOWED DOWN AND STALLED. THE VEHICLE RESTARTED AND THE "SERVICE IMMEDIATELY" MESSAGE WAS DISPLAYED. THERE WERE NO WARNING INDICATORS ILLUMINATED. THE VEHICLE WAS TAKEN TO MEL HAMBELTON FORD (11771 W KELLOGG AVE, WICHITA, KS 67209, (316) 462-3673) WHERE IT WAS DIAGNOSED THAT THE ELECTRICAL SENSOR FAILED ON THE THROTTLE BODY AND NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOT CONTACTED. THE FAILURE MILEAGE WAS APPROXIMATELY 56,000. THE CONSUMER STATED THE THROTTLE BODY, ELECTRICAL SENSORS, ACCELERATION PEDAL AND SENSORS WERE ALL REPAIRED, BUT THE FAILURE PERSISTED. IT WAS DETERMINED THE FAILURE WAS DUE TO AN OPEN CIRCUIT IN THE NETWORK WIRING. *JS

09/18/2019
Components: POWER TRAIN
Incident Date: 09/12/2019
Crash: No
Fire: No
Vehicle Identification Number: 3FADP4BJ4DM******
Summary

STILL HAVING PROBLEMS SHAKING AND SHUDDERING. LACK OF POWER WHEN ACCELERATING ON THE FREEWAY.

09/16/2019
Components: POWER TRAIN
Incident Date: 09/08/2019
Crash: No
Fire: No
Vehicle Identification Number: 3FADP4BJ5DM******
Summary

MY VEHICLE KEEP LEAKING BRAKE FLUID. THEN SLOWLY BUT SURELY, I WASN'T ABLE TO SHIFT INTO 3RD GEAR. THE CAR WOULD "SHUDDER" IN NEUTRAL AND STARTED RUNNING LOUD. FINALLY, I THINK BECAUSE OF THE BRAKE FLUID LEAK DESPITE ME CONTINUOUSLY ADDING FLUID, THE CAR WOULDN'T SHIFT INTO GEAR. I HAD ASKED AROUND AND WAS TOLD MY GEARBOX NEEDED TO BE OILED AND HAVE THE OIL CHANGED, GEAR SHIFT NEEDED REPAIR OR THE INPUT OR OUTPUT FOR THE FRONT END NEEDED REPAIRING.

09/12/2019
Components: UNKNOWN OR OTHER
Incident Date: 03/01/2019
Crash: No
Fire: No
Vehicle Identification Number: 3FADP4AJ5DM******
Summary

THE TRANSMISSION SLIPS OR SHUTTERS THEN IT LOOSES POWER WHILE DRIVING

09/12/2019
Components: POWER TRAIN
Incident Date: 08/01/2019
Crash: No
Fire: No
Vehicle Identification Number: 3FADP4BJ6DM******
Summary

THE WRENCH WARNING LIGHT WITH "ENGINE MALFUNCTION SERVICE NOW" MESSAGE APPEARING ON THE DASH. THIS HAS HAPPENED MULTIPLE TIMES WITH THIS VEHICLE. IT WILL SPORADICALLY COME ON AND GO OFF. IT APPEARS THIS IS A KNOWN ISSUE AFTER READING VARIOUS COMPLAINTS OF THE SAME THING FOR THIS MAKE/MODEL OF VEHICLE, BUT YET NO RECALL HAS BEEN ANNOUNCED, ONLY TSB'S. THERE ARE PENDING LAWSUITS AS WELL - FOR THIS EXACT ISSUE. THE DEALERSHIP WANTS TO CHARGE ME A DIAGNOSTIC FEE FOR A KNOWN ISSUE AT $350+ THIS NEEDS TO BE CONVERTED TO A RECALL. THE VEHICLE IS UNSTABLE, AND UNSAFE. IF FORD WON'T FIX THIS, I WILL BE FORCED TO FIND AN ATTORNEY.

09/10/2019
Components: POWER TRAIN
Incident Date: 08/12/2019
Crash: No
Fire: No
Vehicle Identification Number: 3FADP4BJXDM******
Summary

I HAVE OWNED MY CAR SINCE 2017 AND I WAS THE 5TH OWNER BY 43K MILES DUE TO THE ISSUES THIS CAR HAS HAD. ITS NOW WORKING ON ITS 4TH CLUTCH REPLACEMENT SINCE 43K MILES AND IT ONLY HAS 99400K MILES ON IT . IT NOW HAS A DISTINCT WHINE FROM THE TRANSMISSION AND FORD JUST CONTINUES TO KICK ME OUT THE DOOR LIKE NOTHINGS WRONG . THEY WANT TO CHARGE ME LEFT AND RIGHT FOR SOMETHING THAT ISNT MY ISSUE . I ALSO HAVE INCLUDED THE WARRANTY REPAIR HISTORY ON THE VEHICLE

09/09/2019
Components: POWER TRAIN,ENGINE
Incident Date: 09/29/2015
Crash: No
Fire: No
Vehicle Identification Number: 3FADP4BJ4DM******
Summary

VEHICLE SHAKES AND SHUDDERS ON ACCELERATION. IT HAS LOUD NOISE AND DECREASED SPEED WHILE ON RAMPS OR INCLINES. THE CHECK ENGINE LIGHT CAME ON A LOT AND WOULD OVERHEAT WHILE I WAS ON THE FREEWAY. THERE WAS ALSO A FLUID LEAK UNDER THE VEHICLE.

09/06/2019
Components: STRUCTURE
Incident Date: 09/06/2019
Crash: No
Fire: No
Vehicle Identification Number: 3FADP4TJ3DM******
Summary

LOCKS FLEW OPEN AGAIN WHEN I WAS DRIVING ON THE FREEWAY. THIS TIME THE LOCK ON THE PASSENGER SIDE. THE DOOR OPENED SUDDENLY AS I WAS DRIVING ON THE HIGHWAY. A FEW MONTHS AGO, THE DRIVER'S SIDE HAD THE SAME PROBLEM. I TOOK IT TO FORD AND THEY REFUSED TO REPAIR IT BECAUSE THEY SAID THERE IS NO RECALL FOR THIS CAR. I REPORTED IT BUT IT SEEMS THERE WAS NO FEEDBACK FROM THIS WEBSITE EITHER. NOBODY CALLED OR EMAILED.

09/06/2019
Components: POWER TRAIN
Incident Date: 11/11/2015
Crash: No
Fire: No
Vehicle Identification Number: 3FADP4BJ2DM******
Summary

TRANSMISSION JERKS AND SHUDDERS WHEN THE CAR GETS HOT. THE CHECK ENGINE LIGHT IS ON CONSTANTLY AND WHEN THE CAR GOES UPHILL IT ROLLS BACKWARDS.

09/05/2019
Components: POWER TRAIN
Incident Date: 05/17/2014
Crash: No
Fire: No
Vehicle Identification Number: 3FADP4BJ9DM******
Summary

DELAYED SHIFT AT TAKEOFF; SHUDDER AND SLOW SPEEDS AT ACCELERATION. VEHICLE HESITATES TO ACCELERATE; SHUDDERS, AND RATTLES. *RECALL REPROGRAM OF PCM AND TCM TWICE

09/03/2019
Components: ELECTRICAL SYSTEM,VEHICLE SPEED CONTROL,ENGINE
Incident Date: 09/03/2019
Crash: No
Fire: No
Vehicle Identification Number: 3FADP4BJ4DM******
Summary

WHILE DRIVING ON A CITY STREET OR OTHERWISE, MY CAR'S ENGINE MALFUNCTION LIGHT WILL COME ON. THE CAR WILL SUDDENLY JERK AND SLOW DOWN. NO MATTER HOW HARD I PRESS ON THE GAS PEDAL, IT WILL NOT GO OVER 30MPH. I HAVE ALMOST BEEN SLAMMED INTO SEVERAL TIMES DUE TO THE SUDDEN LOSS OF SPEED. I'VE TAKEN IT IN TWICE AND HAD THE GAS PEDAL REPLACED AS THE COMPUTER PICKS UP A PROBLEM BETWEEN THE CHIP AND THE COMPUTER. AND BOTH TIMES THE NEW PART HAS FAILED. I'VE LOOKED INTO THIS AND IT SEEMS TO BE A REOCCURRING PROBLEM ACROSS THE BOARD, AND A DANGEROUS ONE CONSIDERING FORD IS AWARE OF THE PROBLEM

09/01/2019
Components: UNKNOWN OR OTHER
Incident Date: 08/31/2019
Crash: No
Fire: No
Vehicle Identification Number: 3FADP4EJ2DM******
Summary

WHEN BACKING OUT OF DRIVEWAY PASSENGER DOOR OPENED AS IT HAD NOT LATCHED. MECHANISM APPARENTLY BROKE FOR NO REASON AND DOOR WILL NOT LATCH.

08/28/2019
Components: POWER TRAIN
Incident Date: 02/01/2014
Crash: No
Fire: No
Vehicle Identification Number: 3FADP4BJ5DM******
Summary

TL* THE CONTACT OWNS A 2013 FORD FIESTA. WHILE DRIVING VARIOUS SPEEDS, THE VEHICLE SHUDDERED WHILE MAKING A TURN. THE CONTACT ALSO STATED THAT THE VEHICLE STALLED AFTER MAKING A COMPLETE STOP. WHEN THE CONTACT DEPRESSED THE ACCELERATOR PEDAL, THE VEHICLE WOULD NOT ACCELERATE. THE CONTACT TOOK THE VEHICLE TO DEWEY FORD (3055 SE DELAWARE AVE, ANKENY, IA 50021, 515-963-9575) WHERE THE CLUTCH WAS REPLACED THREE OR FOUR TIMES; HOWEVER, THE FAILURE PERSISTED. THE MANUFACTURER WAS NOTIFIED AND DID NOT ASSIST. THE VEHICLE WAS NOT REPAIRED. THE FAILURE MILEAGE WAS UNKNOWN.

08/23/2019
Components: POWER TRAIN,ENGINE
Incident Date: 11/27/2013
Crash: No
Fire: No
Vehicle Identification Number: 3FADP4BJ9DM******
Summary

TRANSMISSION HESITATES AND CRACKLES WHEN ACCELERATING FROM STOPS. CHECK ENGINE LIGHT CONSTANTLY ON.

08/21/2019
Components: UNKNOWN OR OTHER
Incident Date: 08/19/2019
Crash: No
Fire: No
Vehicle Identification Number: 3FADP4BJ2DM******
Summary

THE PASSENGER DOOR LATCH ON MY 2013 FORD FIESTA SUDDENLY STOPPED WORKING. THE FORD GARAGE SAID IT WOULD BE $306.83 + TAX TO HAVE THE PART REPLACED. THE CURRENTLY BROKEN PART REPLACED A RECALLED DOOR LATCH IN 2016, BUT APPARENTLY ONLY HAD A 2 YEAR WARRANTY. THE DOOR LATCH BROKE FOR THE SAME REASON AS THE 2015-2016 RECALL, BUT THERE IS NO CURRENTLY SAFETY RECALL ON THIS PART. I SHUT THE DOOR AND THOUGHT IT WAS CLOSED. AFTER DRIVING 4 MILES, I OPENED THE DOOR AND IT WOULD NOT CLOSE/LATCH PROPERLY. THE VEHICLE WAS BACKING UP WHEN THE ALERT DINGED ON THE DASH SAYING THE PASSENGER DOOR WAS OPEN. THE ALERT DID NOT SOUND WHEN THE CAR WAS STARTED, WHICH CONCERNS ME THAT THE WIND CAUGHT THE OPENING OF THE DOOR WHILE GOING IN REVERSE. I AM CONCERNED THAT THE REPLACEMENT PART IS JUST AS FAULTY AS THE RECALLED DOOR LATCH.

08/14/2019
Components: POWER TRAIN
Incident Date: 08/06/2019
Crash: No
Fire: No
Vehicle Identification Number: 3FADP4EJXDM******
Summary

THE TRANSMISSION FEELS LIKE IT IS SLIPPING. IT MAKES A GRINDING NOISE AS WELL

08/09/2019
Components: POWER TRAIN
Incident Date: 08/06/2019
Crash: No
Fire: No
Vehicle Identification Number: 3FADP4EJXDM******
Summary

TL* THE CONTACT OWNS A 2013 FORD FIESTA. WHILE DRIVING 60 MPH ON THE FREEWAY, THE CONTACT FELT AN EXPLOSION AND THE VEHICLE STALLED. IT WAS UNKNOWN IF ANY WARNING INDICATORS WERE ILLUMINATED BESIDES THE AIR BAG INDICATOR, WHICH WAS ALREADY ILLUMINATED. THE CONTACT TOOK THE VEHICLE TO FORD OF ORANGE (1350 W. KATELLA AVENUE, ORANGE, CA 92867, 888-697-3989) WHERE IT WAS DIAGNOSED THAT THE TRANSMISSION WAS DAMAGED. THE MANUFACTURER WAS NOTIFIED. THE FAILURE MILEAGE WAS 99,000.

07/31/2019
Components: POWER TRAIN
Incident Date: 07/28/2018
Crash: No
Fire: No
Vehicle Identification Number: 3FADP4BJ5DM******
Summary

TRANSMISSION SHUDDERS, JERKS, FALLS INTO NEUTRAL AT HIGH SPEEDS AND HAS BEEN REPAIRED TWICE FOR THE SAME PROBLEM IN LESS THAN A YEAR. FORD NEEDS TO RECALL THESES DEFECTIVE TRANSMISSIONS

07/29/2019
Components: POWER TRAIN,ELECTRICAL SYSTEM
Incident Date: 07/01/2019
Crash: No
Fire: No
Vehicle Identification Number: 3FADP4EJ7DM******
Summary

DPS6 TRANSMISSION SLIPPING INTO NEUTRAL & NOT GOING BACK INTO GEAR ON AT LEAST 4 OCCASIONS STARTING FROM WHEN I PURCHASED THE PRE-OWNED CAR, JANUARY 2019. TOTAL LOSS OF POWER, HAD TO COAST TO SIDE OF ROAD.

07/28/2019
Components: POWER TRAIN
Incident Date: 07/01/2019
Crash: No
Fire: No
Vehicle Identification Number: 3FADP4EJ5DM******
Summary

THE TRANSMISSION SHIFTS UNEVENLY IN LOWER GEARS AND CAUSES THE CAR TO SHUDDER WITH SLOWED ACCELERATION, THIS HAPPENS EVERY USE. SOMETIMES, THE CAR WILL NOT ACCELERATE AND IT SLIPS INTO NEUTRAL WHILE DRIVING, UPON PRESSING THE GAS PEDAL THE ENGINE REVS BUT THE CAR WILL NOT MOVE. THIS CAN HAPPEN AT ANYTIME WITHOUT WARNING. THE ONLY WAY TO CORRECT THIS IS TO PUT THE CAR IN PARK AND RESTART THE ENGINE. I BROUGHT THIS TO THE ATTENTION OF A LOCAL FORD DEALERSHIP, THEY PERFORMED MAINTENANCE TO THE TRANSMISSION, BUT THIS DID NOT REMEDY THE PROBLEM.

07/26/2019
Components: ELECTRICAL SYSTEM
Incident Date: 04/01/2019
Crash: No
Fire: No
Vehicle Identification Number: 3FADP4TJ8DM******
Summary

ELECTRICAL FUSE BLOCK INSIDE ENGINE COMPARTMENT IS RUSTED THROUGHOUT ENTIRE FUSE BLOCK. VEHICLE SPORADICALLY FAILS TO START, DRIVER SIDE HEAD LAMP DOES NOT WORK, AND AIR CONDITIONING IS BLOWING HOT AIR.

07/25/2019
Components: VEHICLE SPEED CONTROL,SERVICE BRAKES,ENGINE
Incident Date: 07/01/2019
Crash: No
Fire: No
Vehicle Identification Number: 3FADP4BJ3DM******
Summary

THE CAR HAS DIFFICULTY SHIFTING GEARS AND HAS TROUBLE ACCELERATING PROPERLY

07/25/2019
Components: UNKNOWN OR OTHER,FUEL/PROPULSION SYSTEM
Incident Date: 07/01/2017
Crash: No
Fire: No
Vehicle Identification Number: 3FADP4BJ7DM******
Summary

I HAVE BEEN EXPERIENCING TRANSMISSION PROBLEMS INCLUDING THE CAR STALLING WHEN ACCELERATING WHILE TRYING TO COMPLETE TURNS IN TRAFFIC DURING TURN SIGNALS. I HAVE AT ONE POINT A SITUATION AT A STOP LIGHT WHERE BRAKES WERE APPLIED AND CAR WENT FORWARD UNEXPECTEDLY. ADDITIONALLY SINCE ALMOST THE BEGINNING OF THE VEHICLE IT HAS RUN ROUGH, SOMETIMES HAVING DIFFICULTY CHANGING GEARS, MULTIPLE INCIDENTS WHERE IT STALLED WHEN ACCELERATING ON INTERSTATE. HAD 2 DIFFERENT REPAIRS TO REVIEW PROBLEM, INCLUDING FORD COMPUTER FIX THAT WAS SUPPOSED TO HELP, BUT DID NOT. THIS HAPPENED MULTIPLE TIMES FOR THESE INSTANCES. INSTANCE I DEMOTED ON CALENDAR INVOLVED VEHICLE STALLING AT TURNS WHICH HAS HAPPENED MULTIPLE TIMES AS WELL

07/25/2019
Components: POWER TRAIN
Incident Date: 05/15/2015
Crash: No
Fire: No
Vehicle Identification Number: 3FADP4EJ1DM******
Summary

A MONTH AFTER PURCHASE WHEN PUSHING ON THE GAS THE CAR WOULD NOT MOVE SOMETIMES WHILE OTHER TIMES IT WOULD ACCELERATE ON ITS OWN. WAS TAKEN BACK TO WAYNE AKERS FORD WHERE WE PURCHASED AND TOLD THAT IT WAS A TRANSMISSION ISSUE THAT COULD NOT BE FIXED UNTIL THE TRANSMISSION WAS COMPLETELY NON FUNCTIONING. HAVE CONTINUED TO HAVE ISSUES SINCE. THEN I BROUGHT IT TO AL PACKER FORD WEST AND WAS TOLD THAT THERE WAS NOTHING THEY COULD DO AS THE SUDDEN ACCELERATION OR NO ACCELERATION WAS A KNOWN ISSUE WITH THE TRANSMISSION THAT THEY COULD NOT DO ANYTHING ABOUT. I WAS INFORMED THAT THE WARRANTY WAS EXTENDED FOR THE ISSUES BUT I WOULD HAVE TO WAIT UNTIL THE TRANSMISSION MET FORD'S DEFINITION OF DEFECT OR DEFUNCT. MY 17YR OLD SON DRIVES THIS CAR AND IT IS NOT SAFE.

07/24/2019
Components: POWER TRAIN
Incident Date: 04/16/2015
Crash: No
Fire: No
Vehicle Identification Number: 3FADP4BJ9DM******
Summary

MULTIPLE ISSUE'S WITH MY FORD FIESTA (2013) TRANSMISSION. HAVE TAKEN IT TO THE FORD DEALER TO GET THE TCM RE-PROGRAMMED ABOUT 3 TIMES AND HAD IT REPLACED TWICE. TAKEN IT BACK FOR THE SHUTTERING ISSUE.CAR WOULD STALL AFTER MOVING FORWARD FROM A COMPLETE STOP. HAVE HAD THE CLUTCHES REPLACED IN IT. TOOK IT BACK AGAIN ON JULY 5TH 2019 FOR AN ISSUE WITH IT SLAMMING INTO REVERSE. WAS TOLD IT WAS READY ABOUT A WEEK LATER ON JULY 11TH. AFTER PAYING $60, THE SERVICE GUY TELLS ME IT WILL NOT GO INTO DRIVE AFTER LOOKING INTO THE ISSUE. I KEEP CALLING AND KEEP GETTING TOLD THAT THEY ARE WAITING FOR A TOOL TO COME IN TO TRY AND GET INTO DRIVE. TODAY IS JULY 24TH 2019 AND STILL NO CAR.

07/24/2019
Components: POWER TRAIN,ENGINE
Incident Date: 07/24/2016
Crash: No
Fire: No
Vehicle Identification Number: 3FADP4CJ2DM******
Summary

TRANSMISSION CONSTANTLY SLIPS. TRANSMISSION SURGES AND STALLS DAILY. THE TRANSMISSION ACTUALLY COMPLETELY WENT OUT 2 DAYS AFTER PURCHASE AND WAS REPLACED - THE TRANSMISSION NEVER WORKED PROPERLY. THIS CAR WAS IN FOR SERVICE ON 4 OCCASIONS AND LEFT SERVICE WITH THE SAME OR WORSE SYMPTOMS. EARNHARDT FORD IN CHANDLER, AZ STATED IT WAS FIXED EACH TIME AND PRETENDED THEY DID NOT FEEL THE SLIPS, SURGES AND STALLS WHEN TEST DROVE WITH ME AFTER SERVICE EACH TIME. I WAS TOLD THERE WAS NOTHING MORE THEY WERE GOING TO DO. **I DO NOT HAVE SERVICE DATES WITH ME AT THIS TIME - THE DATE IN "WHEN DID THIS HAPPEN" IS A GUESSTIMATE OF THE TIME AROUND SERVICING.

07/24/2019
Components: POWER TRAIN
Incident Date: 08/22/2013
Crash: No
Fire: No
Vehicle Identification Number: 3FADP4BJ4DM******
Summary

FORD FIESTA TRANSMISSION. I HAVE BEEN A LONG STANDING FORD CUSTOMER AND HAVE TRIED TO STAND BYE THE COMPANY BUT I CAN NO LONGER BE SILENT REGARDING MY EXPERIENCE WITH THE TRANSMISSION IN THIS CAR. I HAVE HAD THE CAR REPEATABILITY REPAIRED, THE CAR HAS PUT ME AT RISK MULTIPLE TIMES, FORD HAS NOT BEEN TRUTHFUL WITH ME ALONG THE WAY. I HAVE COMMUNICATED DIRECTLY TO FORD MY CONCERNS AND THEY HAVE LEFT ME WITH A CAR THAT IS UNSAFE, UNRELIABLE NOR SHOULD I TRY TO DUMP ON SOME UNSUSPECTING PERSON. THE COMPANY, COURT SYSTEM AND THE FEDERAL GOVERNMENT NEEDS TO WORK TOGETHER TO GET PEOPLE OUT OF THESE CARS ASAP. THIS IS WRONG AND EVERYONE KNOWS IT BUT NOTHING IS BEING DONE, IF THIS INFORMATION NEEDS TO GO TO ANOTHER FEDERAL AGENCY, PLEASE SHARE THIS WITH THEM. THIS CAR HAS BEEN A DEFECTIVE SAFETY HAZARD SINCE DAY ONE SINCE I BOUGHT IT, 8/22/13 AND IT HAS NOR WILL IT EVER BE RIGHT. PLEASE GET INVOLVED WITH THIS SYSTEMATIC SAFETY FAILURE.

07/23/2019
Components: POWER TRAIN
Incident Date: 07/04/2019
Crash: No
Fire: No
Summary

STARTED THE CAR ON ONE HOT AND HUMID DAY AND, WHILE WAITING FOR MY WIFE AND AUNT AT A DRIVEWAY AND WITHOUT TOUCHING THE GEAR SHIFTER, I SAW THE GEAR DISPLAY MOMENTARILY JUMPED FROM PARK TO NEUTRAL AND THEN BACK TO PARK ON THE DISPLAY PANEL. IT HAPPENED A FEW TIMES AND I THOUGHT THAT WAS ODD. THE CAR HAD ALREADY UNDERGONE THREE TRANSMISSION OVERHAULS BEFORE THE EXTENDED WARRANTY ENDED SO I WAS FAMILIAR WITH THE TRANSMISSION PROBLEMS THAT PLAGUED THE CAR, FROM GRINDING GEARS TO SHUDDERING AND SLOW SHIFTING IN LOW SPEED OR AT AN INCLINE, ALL I HAD EXPERIENCED BEFORE. BUT THE SLIPPING GEAR WAS NEW. I DIDN'T THINK MUCH ABOUT IT AT FIRST AND DROVE OFF WHEN MY WIFE AND AUNT GOT ON. AT THE SECOND STOP SIGN, THE GEAR SLIPPED MOMENT AFTER I ACCELERATED FOLLOWING THE STOP. THERE WAS NO WARNING AT ALL ' NO ABNORMAL SOUND, NO WARNING MESSAGE, NO ENGINE LIGHT ON OR BLINKING. THE ENGINE REVVED UP AND THERE WAS NO MORE POWER TO THE WHEELS. ONLY THEN DID I NOTICE THE GEAR DISPLAY SHOWED THE CAR WAS IN NEUTRAL, BUT THE GEAR SHIFTER WAS STILL IN DRIVE. FORTUNATELY, THERE WERE NO OTHER CARS AROUND US. I IMMEDIATELY TRIED MOVING THE GEAR SHIFTER BUT IT WAS STUCK IN DRIVE WHILE THE GEAR WAS IN NEUTRAL. I STOPPED THE CAR AND TRIED AGAIN, TO NO AVAIL. I THEN TURNED OFF THE CAR AND WAS ABLE TO MOVE THE SHIFTER INTO PARK. I TURNED THE CAR BACK ON AND WAS ABLE TO MOVE THE SHIFTER INTO DRIVE, AND THE GEAR COOPERATED. I TURNED AROUND AND GOT BACK TO HOME SAFELY. I HAD COPED WITH ALL OF THE EARLIER TRANSMISSION PROBLEMS WITH THIS CAR, THE TROUBLE OF GOING TO THE DEALERSHIP REPEATEDLY, AND EVEN ADJUSTED MY DRIVING HABIT WITH THE UNIQUE TEMPERAMENT OF THIS CAR. HOWEVER, WITH THE GEAR SLIPPING FROM DRIVE WITHOUT ANY FOREWARNING, I DID NOT FEEL SAFE TO DRIVE THIS CAR ANYMORE. WE THOUGHT ABOUT WHAT WOULD HAVE HAPPENED IF THE GEAR HAD SLIPPED WHILE WE WERE DRIVING ON THE FREEWAY.

07/22/2019
Components: POWER TRAIN,ELECTRICAL SYSTEM
Incident Date: 07/24/2013
Crash: No
Fire: No
Vehicle Identification Number: 3FADP4BJ3DM******
Summary

SINCE I BOUGHT THIS CAR IN 2012 IT HAS HAD PROBLEMS WITH THE TRANSMISSION EVERY TIME I TOOK IT TO FORD THEY WOULD TELL ME NOTHING WAS WRONG WITH IT OR THAT IT WAS SOMETHING I DID. I TOOK IT BACK IN A FEW YEARS AGO AND IT SEEMS LIKE THE PROBLEM WAS FIXED BUT IT STARTED BACK UP SHORTLY AFTER. SO I JUST STOPPED COMPLAINING ABOUT IT SINCE IT SEEMS IT'S A WILD GOOSE CHANCE. ALSO MY STEREO HAS COMPLETELY CUT OUT AND I'VE HAD IT CHECKED AND MY MECHANIC CAN'T SEEM TO FIND A ANYTHING WRONG WITH OR WHY IT HAS CUT OUT AND IT'S BEEN A YEAR I STILL HAVE YET TO FIGURE OUT THE PROBLEM.

07/18/2019
Components: POWER TRAIN
Incident Date: 01/05/2015
Crash: No
Fire: No
Vehicle Identification Number: 3FADP4EJ8DM******
Summary

07I HAVE HAD MANY INSTANCES OF HESITATION, SURGES, BUCKS, JERKS ON ACCELERATION. GOT ERROR MESSAGE "GETTING HOT, PULL OVER AND SHUT CAR OFF". ON LONG TRIP TRANSMISSION OVERTEMP LIGHT CAME ON, WHEN DRIVING AT 40-50 MPH IT WOULD GO OUT OF GEAR AN SLOW DOWN TO ABOUT 20 MPH THEN IT WOULD GO BACK INTO GEAR AND SPEED UP AGAIN. CLUTCH ADAPTIVE NEEDED TO PERFORM A RELEARN. SHIFTS ROUGH OR JERKY WHILE DRIVING, SHUDDERING WHEN ACCELERATING FROM A STOP.

07/18/2019
Components: POWER TRAIN,ENGINE
Incident Date: 07/06/2017
Crash: No
Fire: No
Vehicle Identification Number: 3FADP4AJ6DM******
Summary

TL* THE CONTACT OWNS A 2013 FORD FIESTA. THE CONTACT STATED THAT THE VEHICLE HESITATED AND STALLED. THE CONTACT HAD TO TURN OFF AND RESTART THE ENGINE IN ORDER FOR THE VEHICLE TO OPERATE. IN ADDITION, THE CHECK ENGINE WARNING INDICATOR ILLUMINATED. THE VEHICLE WAS INITIALLY TAKEN TO ROKSTAD FORD MERCURY (476600 US-95, PONDERAY, ID 83852, (208) 263-3127) TO BE DIAGNOSED, BUT THE FAILURE COULD NOT BE DUPLICATED AND NO FAILURE WAS FOUND. THE VEHICLE WAS NOT REPAIRED. THE VEHICLE WAS THEN TAKEN TO AN INDEPENDENT MECHANIC, BUT WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS 159,183.

07/17/2019
Components: POWER TRAIN
Incident Date: 08/06/2014
Crash: No
Fire: No
Summary

TAMARA RECALL...I AM NOT SURE OF THE YEAR OF THE FIESTA, BUT I RENTED IT SEVERAL YEARS AGO AT LAX AND NOTICED TO MY ALARM THAT IT WAS HAVING TROUBLE SHIFTING AS I DROVE THROUGH MANHATTAN BEACH. FINALLY, IT JUST PLAIN DIED OUT AND I COASTED IT INTO A PARKING LOT AND HAD THE RENTAL GUY COME AND GIVE ME ANOTHER CAR AND RIDE THE PITIFUL FIESTA BACK TO THE AIRPORT, ASSUREDLY IN THE TOW TRUCK. IT WAS THE MOST PITIFUL PERFORMANCE I HAVE EVER EXPERIENCED FROM A RENTAL AND RUINED MY OPINION OF THE AGENCY WHO RENTED IT.

07/17/2019
Components: POWER TRAIN,UNKNOWN OR OTHER,ENGINE
Incident Date: 07/17/2019
Crash: No
Fire: No
Vehicle Identification Number: 3FADP4EJ2DM******
Summary

I HAD TO HAVE THE TRANSMISSION REPLACED AFTER OWNING THE CAR A FEW MONTHS. AT ONLY 30K MILES. THANK GOD IT WAS STILL UNDER WARRANTY. HOWEVER, SINCE THEN, THE CAR HAS CONTINUED TO MALFUNCTION. I HAVE NOT TAKEN IT INTO A DEALER SINCE BECAUSE OF THE OTHER COMMENTS AND COMPLAINTS I HAVE SEEN REGARDING THIS CAR. THE CAR CONTINUES TO JERK FORWARD WHEN MOVING FROM A STOP. THE CAR CONSTANTLY SHUDDERS WHEN DRIVING. THE CAR HESITATES WHEN ACCELERATING. I EVEN HAD TO PULL THE FUSE OUT FOR THE RADIO BECAUSE THE SPEAKERS WOULD CONSTANTLY POP, EVEN WITH THE RADIO OFF. I TRULY BELIEVE THERE IS AN ISSUE EVEN WITH NEW TRANSMISSIONS IN THIS CAR. IF THE TRANSMISSION IS REPLACED, THE SAME PROBLEMS SHOULD NOT CONTINUE. I DO NOT HAVE THE TIME NOR THE MONEY TO KEEP FIXING SOMETHING THAT IS NOT FIXABLE. I WILL CONTINUE TO DRIVE A CAR THAT I FEEL UNSAFE IN UNTIL I CANNOT ANYMORE. ANY HELP IN THIS MATTER WOULD BE GREATLY APPRECIATED. ON THE "WHEN DID THIS HAPPEN" FIELD, I PUT TODAY'S DATE BECAUSE IT HAPPENS EVERY DAY.

07/17/2019
Components: UNKNOWN OR OTHER
Incident Date: 07/17/2019
Crash: No
Fire: No
Vehicle Identification Number: 3FADP4AJ4MD******
Summary

WHILE ACCELERATING AFTER A STOP LIGHT, THE TRANSMISSION STUTTERS VIOLENTLY BEFORE 'KICKING INTO GEAR' AND ACCELERATING LIKE EXPECTED. IT'S EVERYDAY.

07/16/2019
Components: POWER TRAIN
Incident Date: 11/15/2018
Crash: No
Fire: No
Vehicle Identification Number: 3FADP4BJXDM******
Summary

I HAVE HAD MY CAR FOR OVER 2 YEARS NOW AND IN THE TIME IT'S BEEN BUILT IT'S WORKING ON ITS SIXTH DPS6 CLUTCH REPLACEMENT ! AVERAGE FAILURE IS EVERY 20,000 MILES ! IT NOW HAS 96500 ON IT AND THE WARRANTY IS CLOSE TO EXPIRING AND FORD SHOWS NO INTEREST IN COVERAGE AFTER THE EXPIRATION OF SAID WARRANTY AT 100K MILES

07/16/2019
Components: POWER TRAIN
Incident Date: 07/16/2019
Crash: No
Fire: No
Vehicle Identification Number: 3FADP4BJ2DM******
Summary

MANY DANGEROUS INSTANCES WHEN THE CAR WOULDN'T ACCELERATE, JERKS, LURCHES WHEN "ACCELERATING". HAD THE CAR IN FOR "REPAIRS" WELL OVER 10 TIMES AND IT IS NOT FIXED. I CANNOT AFFORD ANOTHER CAR AND THESE PROBLEMS HAVE BEEN GOING ON FOR YEARS. SHOULDN'T HAVE TO FEEL LIKE MY LIFE IS AT RISK EVERY TIME I AM DRIVING TO AND FROM WORK.. I HAVE TO MAKE DECISIONS WHEN DRIVING WITH THE CONSIDERATION THAT THE CAR MAY NOT ACCELERATE DUE TO KNOW TRANSMISSION ISSUES. MANY TIMES ON THE HIGHWAY WHEN IN A DANGEROUS SITUATION I COULD NOT ACCELERATE TO GET OUT OF THE SITUATION. LUCKY I HAVEN'T BEEN INJURED DUE TO THESE KNOWN FAULTY TRANSMISSIONS THAT EXECUTIVES AT FORD RELEASED ANYWAY. . WHEN TURNING, 99% OF THE TIME THERE IS NO ACCELERATION WHATSOEVER UNTIL THE CAR STRAIGHTENS OUT. LURCHING, LUNGING UNCONTROLLABLLY AND CONSTANTLY. VERY DANGEROUS WHEN PUTTING THE FOOT ON THE ACCELERATOR AND ALL THAT HAPPENS IS THE CAR REVS UP. LURCHING, LUNGING, BUMPING, GRINDING. FORDS EXPLANATION IS THAT IT IS A HYBRID AUTO/MANUAL TRANSMISSION AND PEOPLE THAT OWN THIS TYPE OF TRANSMISSION ARE NOT USED TO IT. NO. I HAVE OWNED MANY MANUAL TRANSMISSIONS. THE DESIGN IS FAULTY AND THEY SHOULD BE TAKE RESPONSIBILITY FOR PUTTING PROFITS OVER THE SAFETY OF THEIR CUSTOMERS.

07/16/2019
Components: POWER TRAIN
Incident Date: 05/24/2013
Crash: No
Fire: No
Vehicle Identification Number: 3FADP4EJ1DM******
Summary

I HAVE HAD NOTHING BUT TRANSMISSION PROBLEMS WITH THIS CAR SINCE THE FIRST DAY I BOUGHT IT AND DROVE IT HOME. I AM PART OF THE LAW SUIT AGAINST FORD WITH THE TRANSMISSION CASE

07/16/2019
Components: POWER TRAIN
Incident Date: 10/12/2018
Crash: No
Fire: No
Vehicle Identification Number: 3FADP4BJ8DM******
Summary

I'M GETTING U3003, AND JUST DRIVING LESS THEN 40 MILES PER HOUR MY CAR JUST SHUTTER-AN LOSE POWER HAVE TO PULL OFF SIDE OF ROAD. THEN WOULD SIT AWHILE TRY TO RESTART IT GIVE CHECK ENGINE LIGHT ON. I ALMOST GOT HIT ON THE ROAD ON CITY STREET IN MOTION. HAD BUY ANOTHER CAR IT SIT IN PARKING LOT NOW.

07/16/2019
Components: POWER TRAIN,ELECTRICAL SYSTEM
Incident Date: 02/07/2013
Crash: No
Fire: No
Vehicle Identification Number: 3FADP4BJ6DM******
Summary

TRANSMISSION IS JUNK AND THE RADIO DOESN'T WORK ANYMORE AND HAVE AN ELECTRICAL PROBLEMS WITH MY WINDOWS

07/15/2019
Components: STRUCTURE
Incident Date: 07/13/2019
Crash: No
Fire: No
Vehicle Identification Number: 3FADP4BJ2DM******
Summary

SECOND DOOR LATCH BROKE IN LESS THAN TWO WEEKS APART FROM THE LAST DOOR LATCH FAILURE. SUBMITTED COMPLAINT NUMBER 11222994, ABOUT REAR PASSENGER DOOR LATCH FAILURE. TOOK THAT IN TO BE FIXED JULY 3RD. NOW MY FRONT PASSENGER DOOR IS BROKEN. HAVEN'T SEEN AN INVESTIGATION STARTED AND HAVE NOT BEEN REACHED TO ABOUT MY PREVIOUS COMPLAINT. I AM NOW WORRIED ABOUT MY CHILD AND AM SCARED EVERY TIME I PUT HER IN THE BACK SEAT I'M WONDERING WHEN WILL THIS DOOR BREAK? WHEN WILL FORD START AN INVESTIGATION AND GET THIS FIXED? PUT OUT ANOTHER RECALL! AND WHEN I CALL THE DEALERSHIP TO MAKE AN APPOINTMENT FOR THEM TO FIX MY VEHICLE THEY SAY THEY DON'T HAVE AN APPOINTMENT TIL THE BEGINNING OF AUGUST. THIS IS A SAFETY ISSUE AND NEEDS TO BE RESOLVED ASAP! I DON'T WANT TO WAIT THREE WEEKS FOR SOMETHING THAT SHOULD BE FIXED ASAP!

07/15/2019
Components: POWER TRAIN
Incident Date: 06/01/2019
Crash: No
Fire: No
Vehicle Identification Number: 3FADP4EJ8DM******
Summary

MY TRANSMISSION IS SLIPPING HAD THE RECALL FIX ABOUT 2 YEARS AGO AND IT IS SLIPPING AGAIN AND IT IS DOING THIS WHEN I AM DRIVING IT

07/12/2019
Components: UNKNOWN OR OTHER
Incident Date: 05/15/2019
Crash: No
Fire: No
Vehicle Identification Number: 3FADP4AJ9DM******
Summary

BACK IN MAY, I GOT A CAR FROM ABILENE USED CAR SALES THAT I AM CURRENTLY LEASING FROM. AFTER A FEW WEEKS, THE PASSENGER DOOR LOCK BEGAN TO MALFUNCTION, IT WOULD TAKE MULTIPLE SLAMS TO KEEP THE DOOR CLOSED. AFTER A COUPLE MORE WEEKS, THE BACK RIGHT PASSENGER DOOR BEGAN DOING THE SAME THING. ANOTHER WEEK LATER, THE DRIVER'S DOOR WAS ALSO BEING DIFFICULT TO CLOSE. SO, WITHIN A MONTH, 3 OF THE 4 DOORS WOULD REQUIRE HARD SLAMMING TO CLOSE. SOMETIMES THEY WOULDN'T CLOSE AT ALL & BECAUSE OF THIS, I DO NOT FEEL SAFE DRIVING IN MY OWN VEHICLE. I WOULD LIKE FORD TO DO SOMETHING ABOUT THIS & HELP ME GET THIS FIXED

07/12/2019
Components: POWER TRAIN
Incident Date: 11/30/2018
Crash: No
Fire: No
Vehicle Identification Number: 3FADP4BJ5DM******
Summary

I`VE HAD PROBLEM WITH THIS CAR SINCE PURCHASE CONCERNING THE TRANSMISSION

07/11/2019
Components: POWER TRAIN
Incident Date: 07/01/2019
Crash: No
Fire: No
Vehicle Identification Number: 3FADP4FJ3DM******
Summary

DELAY IN ACCELERATING ESPECIALLY AT HIGHWAY SPEEDS. I CAN'T EVEN ATTEMPT TO PASS ON TWO-LANE ROADS BECAUSE I CAN'T TRUST THE CAR TO ACCELERATE. IN CRUISE CONTROL, SOMETIMES IT WON'T DECELERATE (ALTHOUGH IT RESPONDS TO BRAKING). THE TRANSMISSION IS NOW DEAD AND MUST BE REPLACED DESPITE THE CAR HAVING ONLY ~85K MILES. IT WAS SERVICED BY FORD UNDER THE POWER TRAIN RECALL A COUPLE YEARS AGO. I DON'T EXPECT ACTION ON THIS. I'M JUST FRUSTRATED TO HAVE TO SPEND $2K ON A 2013 CAR. I REFUSE TO LET FORD WORK ON MY CAR BECAUSE THEY HAVE NEVER FIXED IT. I TRUST MY MECHANIC MORE.

07/11/2019
Components: POWER TRAIN
Incident Date: 07/16/2018
Crash: No
Fire: No
Vehicle Identification Number: 3FADP4BJDM1******
Summary

TRANSMISSION SHUDDERS, STALLS, ERACTIC STARTS, EXCESSIVE TRANSMISSION NOISE AND STALLS OUT WITH RPMS GOING TO OVER 5 WHILE THE CAR STALLS. WHEN STALL HAPPENS IT TAKES ABOUT 40 SECOND TO RE ENGAGE THEN THAT A HARD SHIFT. THIS CAR SHOULD HAVE A RECALL ON THE TRANSMISSION. ALSO THE DEALER AND FORD BOTH KNEW OF THIS PROBLEM AND NEITHER ADVISE ME OF IT . IF I HAD KNOW OF THIS PROBLEM I WOULD NOT HAVE PURCHASED THIS CAR. IN LESS THAN ONE YEAR FORD HAS REPLACED THE CLUTCH TWICE AND IT IS IN NEED OF A THRIRD REPAIR.

07/05/2019
Components: POWER TRAIN,AIR BAGS,ELECTRONIC STABILITY CONTROL
Incident Date: 06/25/2019
Crash: No
Fire: No
Vehicle Identification Number: 3FADP4BJ0DM******
Summary

TAKATA RECALL - ON TUESDAY 25TH OF JUNE, THECAR STARTED SLOWING DOWN AND ACTING A LITTLE WEIRD. NO MATTER HOW MUCH I GAVE IT GAS IT WENT INTO TURTLE MODE AND CUT OFF. I TOWED IT TO DARCARS FORD IN LAHNAM, MD. THE TWO WARRANTIES ON THE VEHICLE EXPIRED SO I BOUGHT EXTENDED WARRANTY. THE WARRANTY COMPANY IS TELLING ME THEY DON'T REPLACE CLUTCH BARREN- SHIFT FORK A- SHIFT FORK B AND SEAT BELT LIGHT WHICH IS ON. NOW I HAFT TO PAY 180.00 DOLLARS FOR A DIAGNOSTIC TEST AND IT STILL NEEDS ANOTHER TEST FOR THE SEAT BELT LIGHT. WHAT AM I TO DO IF FORD DOES NOT HELP WITH THIS PROBLEM.

07/01/2019
Components: STRUCTURE
Incident Date: 06/28/2019
Crash: No
Fire: No
Vehicle Identification Number: 3FADP4BJ4DM******
Summary

DRIVER SIDE DOOR LATCH WILL NOT CATCH AND FLIES OPEN. LUCKILY WHEN THE LATCH MALFUNCTIONED I WAS IN A PARKING LOT AND NOT DRIVING. I LEFT MY CAR IN MY WORK PARKING LOT IN THE AM AND CAME OUT OF WORK IN THE PM TO REALIZE THAT MY CAR DOOR DID NOT LATCH WHEN I SHUT IT AND NO LONGER LATCHES. TOOK TO LOCAL FORD DEALERSHIP (LANCE CUNNINGHAM FORD - KNOXVILLE TN) AND WAS TOLD IT WOULD BE 456.00 TO FIX. WHEN ASKED ABOUT THE RECALL FOR THE EXACT PROBLEM (SAFETY RECALL 15S16) I WAS TOLD THAT MY CAR DID NOT QUALIFY. THE CAR HAS 45,600 MILES ON IT.

06/30/2019
Components: STRUCTURE
Incident Date: 06/12/2019
Crash: No
Fire: No
Vehicle Identification Number: 3FADP4EJXDM******
Summary

MY 2013 FORD FIESTA DOORS HAVE BECOME UNLATCHED 4 TIMES. THE FIRST TIME WHILE I WAS DRIVING ON THE THE HIGHWAY, THE SECOND TIME WHILE I WAS DRIVING ON THE CITY STREET, THE THIRD TIME WHEN I MADE A RIGHT TURN ON THE CITY STREET AND THE 4TH TIME DRIVING HOME ON THE CITY STREET. I HAVE HAD TO ATTACH CORDS TO MY DOORS TO KEEP THEM CLOSED EACH TIME THEY HAVE SWUNG OPEN. I TOOK THE CAR TO GWINNETT PLACE FORD 3 TIMES BUT THE 4TH TIME I TOOK THE CAR TO ANGELA KRAUS FORD TO GET OUT OF THE VEHICLE. MY CHILDREN HAVE BEEN IN THIS VEHICLE WITH THE DOOR LATCH FAILING. INSTEAD OF FORD GETTING ME OUT THAT VEHICLE AND REPLACING IT WITH ANOTHER WITH THE SAME VALUE THEY INSTEAD TREATED ME TWICE AS IF I WAS A REGULAR CUSTOMER TRADING IN THE CAR AND I WAS ASKED TO PUT MONEY DOWN FOR ANOTHER VEHICLE AND ADD A CO-SIGNER, WHICH I DON'T HAVE SO I WAS DENIED ANOTHER VEHICLE. I PURCHASED THE CAR FROM US AUTO SALES AND THEY TOO ALLOWED ME TO DRIVE AWAY FROM THE LOT WITH CORDS HOLDING MY DOOR TOGETHER BECAUSE THEY COULDN'T APPROVE ME FOR ANOTHER CAR. I REFUSE TO PUT MY CHILDREN AND MYSELF BACK IN THAT DANGEROUS VEHICLE. I DON'T KNOW WHAT TO DO NOW, THE CAR IS JUST SITTING IN MY PARKING LOT WITH CORDS KEEPING THE DOOR CLOSED.

06/27/2019
Components: UNKNOWN OR OTHER
Incident Date: 06/27/2019
Crash: No
Fire: No
Vehicle Identification Number: 3FADP4BJ2DM******
Summary

REAR PASSENGER DOOR WON'T LATCH. WHEN CAR IS IN LOCKED MODE, YOU CAN OPEN THE DOOR WITHOUT PULLING THE DOOR HANDLE. WHEN IN MOTION DOOR WILL SWING OPEN.*DT CONSUMER STATED BOTH LATCHES WERE REPLACED, REAR PASSENGER AS WELL AS THE PASSENGER DOOR LATCH. VIN IS INVALID.*JB

06/25/2019
Components: POWER TRAIN
Incident Date: 04/01/2019
Crash: No
Fire: No
Vehicle Identification Number: 3FADP4BJ0DM******
Summary

WHILE ON STREETS, TRANSMISSION NOISES LIKE ROCKS, CLICKING, AND JERKING OCCURS CONSTANTLY CONTRIBUTING TO FAILURE TO PROCEED SMOOTHLY FROM A STOP AND WHEN ATTEMPTING TO SLOW DOWN IN PREPARATION OF STOPPING. AT TIMES, THERE IS A SUDDEN SLIPPING WITH JERKING FORWARD, ESPECIALLY IF TRAFFIC AHEAD IS SUDDENLY SLOWING DRAMATICALLY. AT TIMES, WHILE SLOWING TO A FULL STOP, THE VEHICLE "JUMPS" FORWARD THEN STOPS. WHILE SLOWLY TURNING LEFT OR RIGHT OR A U-TURN, THE CAR DELIBERATELY BUCKS AND HESITATES BEFORE COMPLETING THE TURN. THESE CONDITIONS ARE A DAY TO DAY COMMON OCCURRENCE. SPEED OR THE LENGTH OF DISTANCE OR TIME IN USE DOES NOT CHANGE THE STATED CONDITIONS, SOUNDS, OR OCCURRENCES. IT HAS BECOME SCARY TO DRIVE, ESPECIALLY AFTER DRIVING AN HOUR OR MORE ON THE FREEWAY AND WHEN I EXIT THE FREEWAY, THE TRANSMISSION AND BRAKING CONDITIONS ARE SO MAGNIFIED THAT SLOWING AT THE END OF A RAMP TO STOP IS FORCEFUL. NOT NORMAL. I HAVE HAD THE BEGINNING OF THESE PROBLEMS SINCE I PURCHASED THIS VEHICLE 6/17/15. OF COURSE THE PROBLEMS, THE DETECTION OF NOISES AND SUDDEN UNUSUAL MOVEMENTS DID NOT OCCUR ALL AT ONCE. I TOOK MY VEHICLE TO KINGMAN'S FORD DEALER FOR ALL MAINTENANCE WHILE IN AZ AND TO A FORD DEALER IN CA. I ASKED THAT MY DESCRIPTION OF PROBLEMS I HEARD AND FELT BE WRITTEN IN THE REPORT OR COMPLAINT SECTION OF EVERY SERVICE REPAIR FORM BUT IT WAS NEVER DONE. ON 4/8/2016, FORD DEALER IN KINGMAN, AZ CALLED ME TO INFORM ME THAT THEY HAD JUST RECEIVED THE NECESSARY PARTS TO CORRECT ALL THE TRANSMISSION AND OPERATING CHARACTERISTICS I WAS EXPERIENCING AND GAVE ME A 2 PAGE POWERSHIFT 6-SPEED TRANSMISSION OPERATING CHARACTERISTICS FORM DATED 9/27/2012 AND IT CONTAINED THE "COMMON SOUNDS A DRIVER MAY NOTICE" REGARDING: DOUBLE CLICKING METAL SOUNDS, COAST DOWN WHINE, CLICKING WHEN ENGINE TURNED OFF, LOW SPEED GRINDING. DOCUMENTATION IS WITH FORD.

06/24/2019
Components: LATCHES/LOCKS/LINKAGES
Incident Date: 06/17/2019
Crash: No
Fire: No
Vehicle Identification Number: 3FADP4BJ3DM******
Summary

TL* THE CONTACT OWNS A 2013 FORD FIESTA. THE CONTACT STATED THAT THE VEHICLE WAS REPAIRED PER NHTSA CAMPAIGN NUMBER: 15V246000 (LATCHES/LOCKS/LINKAGES), BUT THE FAILURE RECURRED. THE CONTACT STATED THAT WHEN THE DOORS WERE CLOSED, THEY DID NOT LATCH. THE CONTACT CALLED WALDORF FORD AT 301-234-7591 (LOCATED AT 2440 CRAIN HWY, WALDORF, MD 20601) AND WAS INFORMED TO CALL NHTSA. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE VEHICLE WAS NOT REPAIRED. THE FAILURE MILEAGE WAS APPROXIMATELY 92,000.

06/24/2019
Components: LATCHES/LOCKS/LINKAGES
Incident Date: 04/01/2015
Crash: No
Fire: No
Vehicle Identification Number: 3FADP4BJXDM******
Summary

TL* THE CONTACT OWNS A 2013 FORD FIESTA. THE CONTACT STATED THAT CELLA FORD (3210 DOCTOR M.L.K. JR BLVD, NEW BERN, NC 28562, (252) 638-4011) REPAIRED THE VEHICLE PER AN UNKNOWN RECALL REGARDING THE DOOR LATCHES. IMMEDIATELY AFTER LEAVING THE DEALER, THE REAR PASSENGER DOOR LATCH FAILED AGAIN AND WAS REPLACED FOR FREE. OVER TIME, EACH OF THE DOOR LATCHES THAT WERE REPLACED PER THE RECALL ALSO FAILED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURES. THE FAILURE MILEAGE WAS NOT AVAILABLE.

06/17/2019
Components: POWER TRAIN
Incident Date: 06/16/2019
Crash: No
Fire: No
Vehicle Identification Number: 3FADP4EJ4DM******
Summary

WHEN PREPARING TO STOP AT A RED LIGHT, THE CAR SUDDENLY SURGED FORWARD. I PULLED INTO A PARKING LOT AND AGAIN, WHEN TRYING TO STOP, THE CAR SURGED FORWARD.

06/12/2019
Components: UNKNOWN OR OTHER
Incident Date: 06/12/2019
Crash: No
Fire: No
Vehicle Identification Number: 3FADP4BJ5DM******
Summary

I AM GETTING A LOUD STATIC POPPING SOUND FROM THE RADIO.. RADIO TURNS OFF AND ON .LIGHTS INSIDE THE DASHBOARD FLASH ON AND OFF. HEADLIGHTS DIM..THE NOISE IS VERY LOUD AND SCARY. IT HAPPENS INTERMITTING NO SPECIAL TIME .. AT TIMES MAKES THE NOISE AND THE CAR ISN'T EVEN ON. IT HAS HAPPENED WHEN I AM DRIVING AND AT TIMES WHEN I OPEN THE CAR DOOR. I NEVER KNOW WHEN ITS GOING TO HAPPEN

06/09/2019
Components: SUSPENSION,UNKNOWN OR OTHER,SERVICE BRAKES
Incident Date: 06/03/2019
Crash: No
Fire: No
Vehicle Identification Number: 3FADP4BJ7DM******
Summary

I AM THE OWNER OF A 2013 FORD FIESTA SE. I TAKE MY CAR FOR REGULAR MAINTENENCE. I REPLACED MY FRONT AND REAR BRAKES IN DECEMBER. A MONTH OR TWO AGO I FELT AN ANOMALY IN MY SUSPENSION AND BRAKES. THE CAR KEPT FEELING LIKE HAD A SHIMMY WHILE DRIVING. IT ALSO STARTED MAKING A WEIRD NOISE. I HAD MY VEHICLE VISUALLY INSPECTED AND NOTHING WAS NOTED. I FINALLY TOOK MY VEHICLE TO KENDRICKS BODY SHOP IN AIKEN, SC AND THEY TOLD ME THAT MY BRAKES HAD FAILED CAUSING THEM TO GO THROUGH THE REAR BACKING PLATE. I WAS ALSO INFORMED THAT MY VEHICLE NEEDED TO BE TOWED AND IT WAS NOT SAFE TO DRIVE.

06/04/2019
Components: UNKNOWN OR OTHER
Incident Date: 06/04/2019
Crash: No
Fire: No
Vehicle Identification Number: 3FADP4EJ2DM******
Summary

CHECK ENGINE LIGHT WENT ON. ERROR CODE P0420 CATALYST SYSTEM EFFICIENCY BELOW THRESHOLD (BANK 1); REPLACE THE CATALYTIC CONVERTER WAS SUGGESTED. FORD IS CLAIMING THIS IS NOT UNDER WARRANTY, HOWEVER THE EPA.GOV WEBSITE STATES THE CLEAN AIR ACT CARS ARE TO HAVE AN 8 YR/80K MILES WARRANTY. FORD DENIES KNOWLEDGE OF THIS LAW.

06/02/2019
Components: POWER TRAIN
Incident Date: 05/29/2019
Crash: No
Fire: No
Vehicle Identification Number: 3FADP4BJXDM******
Summary

THE AUTOMATIC TRANSMISSION FAILS TO ENGAGE WHEN SHIFTED INTO ANY GEAR. THE ENGINE REVS BUT THE TRANSMISSION DOESN'T GO INTO GEAR AND THE CAR WILL NO MOVE. SOMETIMES THE SHIFTER WILL NOT COME OUT OF "PARK". SOMETIMES THE CAR WILL NOT START. TURNING THE KEY FROM "OFF" TO "ON" MAY, OR MAY NOT, ALLOW THE CAR TO START AND THE GO INTO GEAR. THIS CAN HAPPENED AFTER BACKING OUT OF A PARKING SPOT, AND THEN SHIFTING INTO "D" (DRIVE). IT HAS ALSO HAPPENED WHEN STOPPED AT A TRAFFIC LIGHT, AND THEN THE CAR WILL NOT MOVE.

05/28/2019
Components: ELECTRICAL SYSTEM
Incident Date: 05/27/2019
Crash: No
Fire: No
Vehicle Identification Number: 3FADP4BJ4DM******
Summary

THE HEADLIGHTS QUIT WORKING. I WAS OUT SHOPPING AND FINISHED AT JUST ABOUT SUNSET. I WENT TO TURN THE HEADLIGHTS ON BUT NO LIGHTS BUT ALL THE RUNNING LIGHTS WERE ON. I TURNED THE SWITCH ON AND OFF REPEATEDLY STILL NO HEADLIGHTS; TRIED THE HIGH BEAMS, THEY WORKED. I DROVE HOME WITH THE HIGH BEAMS ON AND WAS CONSTANTLY FLASHED BY ON COMING TRAFFIC. THE NEXT MORNING I CHECKED THE FUSES THEN THE RELAYS FOR LOW BEAM. FOUND THE PROBLEM - RELAY R11 HAD A BADLY CORRODED PRONG WHICH BROKE OFF IN THE BOX ITSELF. I CAN NOT PULL THE CORRODED PRONG OUT - NOR CAN I DRIVE A NIGHT UNTIL THE ENTIRE UNIT IS REPLACED. MY WIFE IS ON HOSPICE AND THIS COULDN'T HAVE HAPPENED AT A WORST TIME. AFTER RESEARCHING ONLINE, IT SEEMS THAT MINE IS NOT AN ISOLATED PROBLEM AT ALL, BUT NONE THE LESS IS VERY DANGEROUS.

05/26/2019
Components: UNKNOWN OR OTHER
Incident Date: 05/18/2019
Crash: No
Fire: No
Summary

I HAVE A COMPLAINT AGAINST CLINTON FAMILY FORD IN ROCKHILL SC MY CAR HAD A RECALL ON IT WHILE UNDER FACTORY WARRANTY BUT IT WAS IN SERVICE THERE TWICE BUT THE PROBLEM WAS NEVER FIXED NOW THAT MY EXTENDED WARRANTY IS OUT AND I'M HAVING THE SAME PROBLEM THEY WON'T FIX IT THEY WANT TO CHARGE ME 1887.28 DOLLARS FOR SOMETHING THAT WASN'T FIXED WHILE UNDER FACTORY WARRANTY MY NUMBER IS [XXX] IS MY NAME THEIR NUMBER IS 803 366 3161 MY EMAIL IS [XXX] PLEASE HELP ME RESOLVE THIS PROBLEM THANKS [XXX] INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6). *TT

05/24/2019
Components: ELECTRICAL SYSTEM
Incident Date: 05/21/2019
Crash: No
Fire: No
Vehicle Identification Number: 3FADP4BJ0DM******
Summary

TURN SIGNALS STOPPED WORKING, REPLACED BULBS WITH NO LUCK. CHECKED FUSES AND IT WAS BLOWN, REPLACED FUSE AND IT WORKED FOR ABOUT 45 MINUTES THEN BLEW THE FUSE AGAIN. EVERY TIME WE REPLACE THE FUSE IT BLOWS WITHIN AN HOUR. RADIO STOPPED WORKING AND WOULD MAKE VERY LOUD POPPING NOISE WHILE DRIVING. WE FINALLY HAD TO PULL THE FUSE FOR THE RADIO TO MAKE IT STOP. SO NOW THERE IS NO WORKING RADIO AS WE ARE AFRAID TO REPLACE THE FUSE. MY DAUGHTER DRIVES THIS LEMON DAILY AS IT IS HER ONLY TRANSPORTATION TO WORK. SHE STILL OWES MORE FOR THE CAR THAN SHE COULD GET IF SHE TRIED TO TRADE IT IN ON SOMETHING ELSE. THIS CAR NEEDS TO BE CLASSIFIED AS A LEMON AND TAKEN OFF THE ROADS. SHE HAS HAD NOTHING BUT PROBLEMS SINCE SHE BOUGHT IT, BUT SHE DIDN'T GET IT NEW SO BY THE TIME SHE BOUGHT IT OF COURSE THERE WAS NO WARRANTY AND NOW SHE IS STUCK WITH IT. ALSO, SHE PREVIOUSLY HAD TO PUT IT IN THE SHOP DUE TO TRANSMISSION ISSUES. SHE STOPPED AT A RED LIGHT AND ON TAKE OFF THE CAR WOULDN'T GO, RPMS WERE AROUND 3000 AND ALL WARNING/MESSAGE LIGHTS WENT OFF AT THE SAME TIME. FOUND OUT THERE WAS A RECALL ON HER CAR THAT WE NEVER KNEW ABOUT WHEN WE PURCHASED IT FROM THE DEALER.

04/26/2019
Components: FUEL/PROPULSION SYSTEM
Incident Date: 12/23/2013
Crash: No
Fire: No
Vehicle Identification Number: 3FADP4AJ0DM******
Summary

PARKED AND ENGINE OFF: WHEN REFUELING, THE GAS BUILDS UP, AS IT "BURPS" GAS SPILLS OUT UNDER THE CAR WHEEL AND ON TO THE PAVEMENTS. THE REFUELING TAKES FOREVER, SINCE WE PURCHASED IT - WE SMELLED OUR HANDS & SHOES SMELLING LIKE GAS, BUT DIDN'T CONNECT IT IMMEDIATELY TO FUEL SYSTEM ISSUE SINCE IT WAS A NEW CAR.

04/14/2019
Components: ELECTRICAL SYSTEM
Incident Date: 04/10/2019
Crash: No
Fire: No
Vehicle Identification Number: 3FADP4AJ4DM******
Summary

SENSOR ON MY CAR IS SAYING MY TRUNK IS OPEN AND IT'S NOT. ALSO, WHEN I UNLOCK MY CAR THE TRUNK POPS OPEN. INTERIOR LIGHTS WONT TURN OFF.

03/30/2019
Components: POWER TRAIN
Incident Date: 03/25/2019
Crash: No
Fire: No
Vehicle Identification Number: 3FADP4BJ9DM******
Summary

MY TCS GOES OFF WITHOUT ME SETTING THIS FEATURE AND THEN MY CAR ROLLS BACKWARDS EVEN WHEN IT'S IN THE DRIVE GEAR.

03/18/2019
Components: STRUCTURE
Incident Date: 03/15/2019
Crash: No
Fire: No
Vehicle Identification Number: 3FADP4TJ3DM******
Summary

FORD FIESTA 2013 DOOR LACTH NOT WORKING. DOOR FLEW OPEN AS DRIVER WAS DRIVING DOWN A HIGHWAY. DRIVER HAD TO HOLD DOOR AND DRIVE TO SAFETY, THEN TIE THE DOOR WITH A STRING TO GO HOME. FORD TED BRITT CHANTILLY SERVICE MANAGER REFUSED TO FIX, AND FORD CUSTOMER SERVICE REFUSED TO FIX. THE RECALL NOTICE IS ON THE INTERNET RECALL NO. 15S16. NOTICE SAYS ALL SHOULD BE REPLACED, BUT FORD HAS REFUSED TO REPLACE, SAYING VIN NUMBER IS NOT INCLUDED

03/15/2019
Components: UNKNOWN OR OTHER,ENGINE,FUEL/PROPULSION SYSTEM
Incident Date: 03/15/2019
Crash: No
Fire: No
Vehicle Identification Number: 3FADP4AJ3DM******
Summary

PURGE VALVE CAUSED FUEL TANK TO BE SUCKED IN 3/4 OF AN INCH. WHILE DRIVING I HAVE SURGING AND WHEN STOPPED THE IDLE IS ERRATIC AND BOUNCES BETWEEN 1000 TO 2000 RPM. CAUSES CODE P0300 TO COME AND GO AND ALSO P0497 TO COME AND GO. EXTREMELY HARD FOR DEALERSHIPS TO FIND THE PROBLEM. I HAVE VIDEO AND PICTURE PROOF OF ISSUE.

03/13/2019
Components: ELECTRICAL SYSTEM
Incident Date: 03/13/2019
Crash: No
Fire: No
Vehicle Identification Number: 3FADP4AJXDM******
Summary

HEADLIGHTS QUIT WORKING. BROUGHT IT TO AUTO PARTS STORE. MANAGER STATED THAT RELAY FUSE FOR THE LOW BEAMS WAS FULLY CORRODED AND ONE OF THE PRONGS BROKE OFF IN THE FUSE BOX. HE SAID THE FUSE BOX LOOKS POORLY DESIGNED AND ALLOWS SAND AND WATER TO ENTER. PRONG STUCK IN FUSE BOX -- NOT SURE HOW MUCH IT WILL COST TO GET OUT - CAN'T REACH IT WITH A TWEEZERS OR ANYTHING ELSE. I LIVE IN THE MIDWEST WHERE THEY PUT SALT ON THE ROADS WHICH MAY BE THE ROOT OF THE PROBLEM. LOOKS LIKE THERE MAY BE A RECALL IN CANADA FOR THIS SAME ISSUE BUT NONE IN THE USA. INTERNET SEARCH SHOWS MANY PEOPLE HAVING THE SAME ISSUE.

02/20/2019
Components: POWER TRAIN
Incident Date: 02/10/2019
Crash: No
Fire: No
Vehicle Identification Number: 3FADP4BJ9DM******
Summary

SHIFTING FROM FIRST AND SECOND GEAR IS GETTING HARDER AND HARDER. TAKING OFF AND GOING TO SHIFT IS GETTING WHERE IT FEELS STUCK. IT HAPPENS A LOT WHEN I'M TAKING OFF.

02/12/2019
Components: POWER TRAIN
Incident Date: 10/20/2018
Crash: No
Fire: No
Vehicle Identification Number: 3FADP4BJ7DM******
Summary

TRANSMISSION KICKS OUT OF GEAR WHEN GOING INTO 3RD GEAR. MANUAL TRANSMISSION.

01/28/2019
Components: STRUCTURE,UNKNOWN OR OTHER
Incident Date: 01/27/2019
Crash: No
Fire: No
Vehicle Identification Number: 3FADP4BJ1DM******
Summary

DRIVER DOOR LATCH WON'T CLOSE AND LATCH. VEHICLE WAS PARKED. CALLED FORD DEALER WHO STATED MY VEHICLE DOES NOT HAVE A RECALL. RESEARCH INDICATES THERE'S A PROBLEM WITH MY VEHICLE YEAR, MAKE AND MODEL DOOR LATCHES. PLEASE HELP!

12/31/2018
Components: LATCHES/LOCKS/LINKAGES
Incident Date: 12/29/2018
Crash: No
Fire: No
Vehicle Identification Number: 3FADP4BJ2DM******
Summary

TL* THE CONTACT OWNS A 2013 FORD FIESTA. THE CONTACT STATED THAT THE DRIVER'S DOOR FAILED TO CLOSE AND THE DOOR AJAR INDICATOR WAS ILLUMINATED. THE LOCAL DEALER WAS NOT CONTACTED. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS CONTACTED AND DID NOT ASSIST. THE FAILURE MILEAGE WAS 156,000.

12/28/2018
Components: STRUCTURE
Incident Date: 10/01/2018
Crash: No
Fire: No
Summary

TL* THE CONTACT OWNS A 2013 FORD FIESTA. THE CONTACT STATED THAT THE DRIVER'S SIDE DOOR FAILED TO CLOSE. THERE WERE NO WARNING INDICATORS ILLUMINATED. THE LOCAL DEALER AND MANUFACTURER WERE NOT CONTACTED. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE FAILURE MILEAGE AND VIN WERE NOT AVAILABLE.

11/28/2018
Components: STEERING
Incident Date: 11/28/2018
Crash: No
Fire: No
Vehicle Identification Number: 3FADP4BJ9DM******
Summary

WHILE DRIVING THE POWER STEERING SUDDENLY FAILED MAKING STEERING EXTREMELY DIFFICULT NARROWLY AVOID ACCIDENT

11/19/2018
Components: SERVICE BRAKES
Incident Date: 09/30/2018
Crash: No
Fire: No
Vehicle Identification Number: 3FADP4AJ9DM******
Summary

TL* THE CONTACT OWNS A 2013 FORD FIESTA. ON SEVERAL OCCASIONS, THE BRAKE PEDAL WAS DEPRESSED, BUT FAILED TO RELEASE WHEN THE CONTACT'S FOOT WAS REMOVED FROM THE BRAKE PEDAL AND SEIZED. THE VEHICLE WAS TAKEN TO B.J. MAUER MOTOR COMPANY (LOCATED AT 327 ALWINE RD, BOSWELL, PA 15531, (800) 322-1924) WHERE IT WAS DIAGNOSED THAT THE BRAKE HOSE AND BRAKE CALIPERS NEEDED TO BE REPLACED. THE VEHICLE WAS REPAIRED; HOWEVER, THE FAILURE PERSISTED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 117,000. *TT CONSUMER STATED HYDRAULIC CONTROL UNIT, MASTER CYLINDER WAS REPLACED. ROTORS, CALIPERS AND HOSES CHANGED TO TROUBLE SHOOT. *JB

10/26/2018
Components: UNKNOWN OR OTHER,ELECTRONIC STABILITY CONTROL
Incident Date: 10/22/2018
Crash: No
Fire: No
Vehicle Identification Number: 3FADP4B17DM******
Summary

THE CAR RANDOMLY DOES NOT START THIS ALL BEGAN AFTER MY TRANSMISSION PROGRAMMING BEING UPDATED AND NOW MY PCM IS FAILING AND SOMETIMES THEY CAR EXCELLERATES AND THE ENGINE REVS HIGHER THAN NORMAL. ON SEVERAL OCCASIONS THIS CAR HAS LEFT ME STRANDED. RANDOM CODES APPEAR AND DISAPPEAR. ONE TIME MY CAR TURNED OFF AND I LOST POWER STEERING.

10/10/2018
Components: ELECTRICAL SYSTEM
Incident Date: 01/17/2017
Crash: No
Fire: No
Vehicle Identification Number: 3FADP4EJ8DM******
Summary

IT WAS GIVING A ROARING NOICE AND THE RADIO DONT WORK AND ALOT OF BUUUM NOICE WETHER IT WAS PARK IN THE GARAGE OR PARKING LOT IT IS LIKE A FIRE WORK WHEN YOU LITE IT. FORD SEND ME A NOTICE OF THE RECALL,BUT BECOUSE I MOVE I CANT FIND THE NOTICE OF THE RECALL

10/08/2018
Components: STRUCTURE
Incident Date: 10/07/2018
Crash: No
Fire: No
Vehicle Identification Number: 3FADP4AJ6DM******
Summary

REAR PASSENGER SIDE DOOR NO LONGER LATCHES AND FALLS OPEN WHEN TURNING A CORNER. EVEN IF PARKED ON A SLOPE THE DOOR WILL HANG OPEN

10/05/2018
Components: ELECTRICAL SYSTEM
Incident Date: 06/01/2018
Crash: No
Fire: No
Vehicle Identification Number: 3FADP4AJ2DM******
Summary

THERE ARE ISSUES WITH BOTH THE RADIO AND THE MESSAGE SCREEN ON THE DASHBOARD. THE RADIO PROBLEMS ARE INDEED A SAFETY ISSUES. I PURCHASED THIS CAR IN FEBRUARY OF THIS YEAR. AT FIRST, THE RADIO WOULD JUST INTERMITTENLY GO OUT AND WOULD COME BACK ON AFTER A SHORT PERIOD OF TIME. HOWEVER, AS TIME WENT ON, EXTREMELY LOUD STATIC WOULD BURST FROM THE SPEAKERS EVERY TIME THE RADIO WENT OUT, WHETHER OR NOT KEYS WERE IN THE IGNITIOD. THIS HAS HAPPENED WHILE DRIVING - WHICH IS A TERRIFYING DISTRACTION WHEN YOU LEAST EXPECT IT. THE RADIO HAS BEEN OUT FOR WEEKS NOW - IT HAS COME BACK ONCE OR TWICE, BUT ALWAYS QUICKLY GOES BACK OUT, WITH THAT LOUD STATIC BLAST. BEYOND THAT LOUD BLAST...THERE HAS ALSO BEEN INSTANCES WHERE THE STATIC SIMPLY CONTINUES - AGAIN THIS HAS HAPPENED WHILE TRAVELING AND IT'S SO DISTRACTING IT REALLY COULD CAUSE AN ACCIDENT - I FEEL LUCKY THAT HASN'T HAPPENED. I ALSO HAVE A FEW VIDEOS OF THIS HAPPENING AND WOULD BE HAPPY TO SHARE. IN ADDITION TO THE RADIO, RANDOM MESSAGES ARE DISPLAYED ON THE DISPLAY SCREEN, I.E DRIVER/PASSENGER DOOR OPEN WHILE NOT ACTUALLY OPEN. THE "CRITICAL ENGINE FAILURE" MESSAGE HAS DISPLAYED MORE THAN ONCE WHEN NOTHING WAS ACTUALLY WRONG - AGAIN, A TERRIFYING DISTRACTION WHEN TRAVELING (ESPECIALLY ON THE HIGHWAY AS I HAVE BEEN WHEN THAT MESSAGE APPEARS.) FROM WHAT I HAVE SEEN ONLINE, THIS IS AN INSANELY COMMON PROBLEM WITH 2013 FORD FIESTAS. AN ESTIMATE TO REPLACE THE RADIO CAME IN AT $280 WITHOUT LABOR - THAT'S REALLY INSANE FOR A PROBLEM THAT IS CLEARLY A DESIGN/SYSTEM FLAW SPECIFIC TO THIS MAKE AND MODEL, NOT SIMPLY THE VEHICLE I SPECIFICALLY OWN. I DO HAVE A COUPLE OF PICTURES OF THE MESSAGE DISPLAY (UNFORTUNATELY NOT THE CRITICAL ENGINE FAILURE MESSAGE) BUT AGAIN, I HAVE MULTIPLE VIDEOS OF THE RADIO ISSUE THAT I'M HAPPY TO PROVIDE (ALSO THE DATE BELOW IS RANDOM - IT'S HAPPENED MANY TIMES ON DIFFERENT OCCAISIONS)

09/30/2018
Components: POWER TRAIN,ELECTRICAL SYSTEM,ELECTRONIC STABILITY CONTROL
Incident Date: 10/02/2017
Crash: No
Fire: No
Vehicle Identification Number: 3FADP4BJ9DM******
Summary

I BOUGHT THIS CAR FROM A HOUSTON HONDA DEALERSHIP IN MAY OF 2017, I LATE SEPTEMBER 2017, EARLY OCTOBER 2017, I TOOK MY CAR INTO THE HONDA DEALERSHIP BECAUSE MY 'TRACTION CONTROL', 'ABS', & 'ANTI-SKID' LIGHTS CAME ON. MY RADIO CUT IN & OUT, MY HEADLIGHTS WOULD CUT OFF AND ON/DIM WHILE DRIVING, CAUSING THE GEARS IN MY CAR TO SHIFT. I WAS TOLD TO TAKE IT TO FORD. I TOOK IT TO FORD, THEY DIAGNOSED IT, I NEEDED A NEW 'TCM' WHICH IS THE COMPUTER SYSTEM INSIDE OF THE CAR. THE WARRANTY COVERED IT, & I GOT A NEW ONE. AFTER THAT, I WAS TOLD I NEEDED A NEW BATTERY, SO I GOT ONE, PUT IT IN, THE CAR RAN GOOD FOR A MONTH OR SO. THE 'TCM' SLIPPED AGAIN, & I WAS BACK TO SQUARE ONE. NOVEMBER 2017 IS THEN THE TRANSMISSION PROBLEMS REALLY BEGAN; INTERIOR DASHBOARD LIGHTS BEGAN TO FLICKER, & MY ENGINE LIGHT CAME ON, SHORTLY AFTER EXITING THE HIGHWAY, MY CAR STOPPED ACCELERATING. MY FOOT WAS PRESSED DOWN ON THE GAS PEDAL, BUT THE CAR WOULDN'T SPEED UP, ALL YOU COULD HEAR WAS THE ENGINE RUNNING. I HAD TO PULL OVER, TURN OFF, AND TURN MY CAR BACK ON, TO CONTINUE DRIVING. AFTER NUMEROUS TRIPS TO FORD, TWO NEW BATTERIES, & TWO NEW ALTERNATORS, I AM STILL HAVING THE SAME PROBLEMS. IT HAS BEEN ABOUT A YEAR HAVING THIS CAR, & THEY ARE STILL UNABLE TO PROPERLY DIAGNOSE, & FIX THE PROBLEM. IN A YEAR SPAN, I HAVE BEEN CAR-LESS FOR ABOUT 4 WEEKS (COLLECTIVELY), HAVE TAKEN MULTIPLE UBER RIDES, TO AND FROM THE DEALERSHIP(S), AND NO PROGRESS HAS BEEN MADE ON MY 2013 FORD FIESTA!

09/24/2018
Components: POWER TRAIN,ELECTRICAL SYSTEM
Incident Date: 09/20/2018
Crash: No
Fire: No
Vehicle Identification Number: 3FADP4BJ9DM******
Summary

ON 9/20/18, WHILE STOPPED AT A BUSY INTERSECTION FOR A RED LIGHT, UPON ATTEMPTING TO MOVE FORWARD WHEN THE LIGHT TURNED GREEN THE CAR SIMPLY WOULD NOT MOVE. I PLACED THE CAR IN PARK, SHUT IT OFF TO RESTART THINKING IT WOULD RESET ITSELF SOMEHOW AND INSTEAD NOT ONLY WOULD IT NOT RESTART BUT THE GEAR SHIFT WOULD NOT MOVE OUT OF PARK SO THAT I COULD PUSH IT OUT OF THE TRAFFIC. I HAD TO CALL THE LOCAL POLICE TO WAIT IN THE ROAD WITH LIGHTS FLASHING AT THE INTERSECTION TO AVOID BEING REAR-ENDED AND UNTIL THE TOW TRUCK COULD ARRIVE. THE "ENGINE MALFUNCTION" LIGHT COMES ON SO OFTEN (WHICH USUALLY GETS A "REPROGRAMMING" AT THE DEALER) THAT IT HAS BECOME UNNOTICEABLE, BUT I DO NOT RECALL SEEING IT BEFORE BECOMING IMMOBILE. IT WAS TAKEN TO A LOCAL FORD DEALER, WHERE THEY SAID IT WAS COVERED UNDER THE EXTENDED WARRANTY FORD ISSUED (TCM PART, I BELIEVE). THIS CAR HAS APPROXIMATELY 70,000 MILES ON IT BUT HAS BEEN IN THE SHOP FOR "WARRANTIED" REPAIRS INVOLVING REPROGRAMMING, THROTTLE, GAS PEDAL SENSOR, CLUTCHES, ETC. ON MANY MANY OCCASIONS. IN THE PAST, I HAVE TAKEN IT IN COMPLAINING ABOUT THE RETURNING LIGHT AND WHEN IT HAS SHUDDERED AND LOST POWER MOMENTARILY WHILE ATTEMPTING TO ENTER TRAFFIC ON THE INTERSTATE (ONCE EVEN AS A TRACTOR TRAILER APPROACHED). TRAFFIC HAS HAD TO SHIFT LANES TO AVOID HITTING MY CAR. IT HAS SHUDDERED IN INTERSECTIONS AND ONRAMPS BEFORE, BUT NEVER BECAME COMPLETELY IMMOBILE WITHOUT RECOVERY. IF THIS ISN'T A SAFETY ISSUE, I DON'T KNOW WHAT IS. I CANNOT EXPERIENCE THE FEAR AND HELPLESSNESS THAT OCCURRED LAST WEEK AGAIN, SO TWO DAYS LATER I WENT AND PURCHASED A NEW VEHICLE (NOT FORD) AND ACCEPTED A HUGE LOSS ON THE TRADE-IN VALUE BECAUSE I VALUE MY FAMILY'S SAFETY AND MY LIFE FAR MORE. MY MANY SERVICES HAVE ALL BEEN THROUGH FORD AND ARE AVAILABLE IN MY SERVICE RECORD AT FORD.

09/20/2018
Components: UNKNOWN OR OTHER
Incident Date: 09/18/2018
Crash: No
Fire: No
Vehicle Identification Number: 3FADP4BJ1DM******
Summary

ON SEPTEMBER 18, 2018, MY FORD FIESTA (2013 SE 4 DR) RIGHT PASSENGER DOOR SUDDENLY, AND INEXPLICABLY, FAILED TO LATCH, POSING A SERIOUS SAFETY RISK. FORTUNATELY, THE CAR WAS STATIONARY. HOWEVER, I HAD TO HOLD THE DOOR CLOSED WITH A STRAP WHILE DRIVING TO THE DEALERSHIP FOR REPAIR. THEIR RESPONSE WAS "THESE THINGS GIVE OUT FROM TIME TO TIME". I DID NOT BELIEVE THAT AND CONDUCTED ONLINE RESEARCH INTO THE PERSISTENT PROBLEM OF FIESTA DOOR LATCH FAILURES. I CONTACTED FORD MOTOR'S MAIN NUMBER AND WAS TOLD MY VIN IS NOT ON THE LIST FOR RECALL # 15S16 (DOOR LATCH FAILURES). HOWEVER, MY CAR WAS PRODUCED AT THE SAME FACTORY, AND DURING THE SAME TIME PERIOD, AS THE EFFECTED RECALLED FIESTA VEHICLES. MY CAR WAS MANUFACTURED ON AUGUST 14, 2012, IN CUAUTITLAN, MEXICO. IN 2015, FORD MOTOR COMPANY ISSUED RECALL 15S16 FOR FIESTAS PRODUCED AT THE CUAUTITLAN PRODUCTION SITE FOR CARS DATING FEB 1, 2012 - MAY 31, 2013. I AM NOT CERTAIN WHAT FORD'S CRITERIA IS FOR SELECTING CERTAIN VINS FOR RECALL. HOWEVER, THIS IS A SERIOUS SAFETY ISSUE THAT HAS EFFECTED MANY FIESTA DRIVERS. I BELIEVE FORD HAS OMITTED SOME VINS FROM THE ORIGINAL RECALL LIST, AND MUST ADD EVERY VIN PRODUCED AT THAT CUAUTITLAN MEXICO PLANT DURING THE TIME FRAME SPECIFIED IN THE INITIAL RECALL FOR DOOR LATCH FAILURES. WITHOUT DOING SO, MYSELF AND OTHER CONSUMERS CANNOT BRING OUR VEHICLES INTO DEALERSHIPS FOR SAFETY INSPECTION AND PART REPLACEMENTS TO PREVENT LATCH FAILURES, AND, THEREFORE, REMAIN AT RISK OF OUR FIESTAS POSING A SAFETY ISSUE.

09/14/2018
Components: STRUCTURE
Incident Date: 09/14/2018
Crash: No
Fire: No
Vehicle Identification Number: 3FADP4BJ1DM******
Summary

PASSENGER SIDE REAR DOOR LATCH WILL NOT SECURE. MY 8 YEAR OLD DAUGHTER WAS IN THE SEAT WHEN FAILURE OCCURRED. THERE IS A RECALL FOR MY MODEL YEAR FOR THIS DEFECT, BUT DEALER STATES MY VIN IS NOT AMONG THOSE THAT RECEIVED RECALL NOTICE. VEHICLE WAS IN A PARKING LOT WHEN FAILURE OCCURED.

09/13/2018
Components: UNKNOWN OR OTHER
Incident Date: 09/13/2018
Crash: No
Fire: No
Vehicle Identification Number: 3FADP4EJ8DM******
Summary

FRONT DRIVER SIDE WONT CLOSE. HATCH NEEDS TO BE REPLACED. DEALER SAID IT WILL COST AROUND $500 TO REPLACE. I SAW AN ARTICLE OF HATCHES ON RECALL FROM 2012 TO 2014.

09/10/2018
Components: POWER TRAIN
Incident Date: 06/01/2014
Crash: No
Fire: No
Summary

THE FIRST THING THAT HAPPENED WAS THAT IT LOST ALL ACCELERATION WHILE DRIVING ON A STREET. I CAN TO A STOP TURNED IT OFF THEN IT WAS FINE (THIS HAPPENED TWICE). WHILE DRIVING ANYWHERE AND WHILE CHANGING GEARS IT WOULD START TO GRIND SO I TOOK IT IN AND THE REPLACED THE DUAL CLUTCH BUT IT STILL DID IT AFTER. NOW IT HAS STARTED TO JUMP AFTER ALL STOPS NO MATTER IT BEING 0 - MILES AWAY IT WOULD KEEPS LOSING POWER AND HAS A TRANSMISSION MALFUNCTION POPPING UP AND WONT STAY RUNNING.

09/03/2018
Components: UNKNOWN OR OTHER
Incident Date: 09/01/2018
Crash: No
Fire: No
Vehicle Identification Number: 3FS4BJ7DM21******
Summary

IN 2016 DOOR OPENED WHILE DRIVING, FORD FIXED DOOR LATCHES,ALL DOORS, UNDER A RECALL. A FEW MONTHS LATER THE REAR DOORS FAILED AGAIN. I WAS CHARGED TO REPAIR THE LATCH. ON SEPT 1, 2018 THE PASSENGERS BACK DOOR OPENED WHILE DRIVING ON CITY STREET AND WILL NOT LATCH AGAIN. CALLED DEALER AND THEY STATED I WILL HAVE TO PAY TO HAVE IT REPLACED AGAIN. I HAVE NOT HAD IT REPAIRED YET, PART IS OUT OF STOCK.

08/13/2018
Components: STRUCTURE
Incident Date: 05/07/2018
Crash: No
Fire: No
Vehicle Identification Number: 3FADP4BJ6DM******
Summary

IN 11/2015 THE DOOR LATCHES WERE REPLACED ON MY 2013 FORD FIESTA PER A SAFETY RECALL. IN 5/2018 THE DOOR LATCH ON THE FRONT DRIVER'S SIDE FAILED, MY DAUGHTER, WHO WAS GOING TO SCHOOL AWAY FROM HOME, WAS PARKED ON THE STREET AND AS SOON AS SHE PULLED INTO TRAFFIC HER DOOR FLEW OPEN AND WOULD NOT STAY CLOSED ALMOST CAUSING AN ACCIDENT. I DID HAVE THE LATCH REPLACED AT A REPAIR SHOP SINCE FORD WASN'T ABLE TO FIX IT RIGHT AWAY AND IT NEEDED TO BE FIXED ASAP. WHEN MY DAUGHTER RETURNED HOME FROM SCHOOL A FEW WEEKS LATER I TOOK THE CAR TO THE DEALERSHIP WHERE THE CAR WAS PURCHASED COMPLAINING ABOUT THE FAULTY LATCH WANTING TO KNOW HOW IT COULD HAVE FAILED AND EXPRESSING MY CONCERN OF THE SAFETY OF THE VEHICLE. THEY HAD NO ANSWER FOR THE FAILURE AND ALSO SAID THAT THE "WARRANTY ON THE RECALL PART HAD ELAPSED AND ONCE THE RECALL WAS COMPLETED ANY OBLIGATION ON FORD'S PART WAS OVER". I FOUND THIS UNACCEPTABLE AND THEY SUGGESTED I VOICE MY COMPLAINTS TO FORD OWNER RELATIONS, WHICH I DID. I CONTACTED THEM AND VOICED MY CONCERN ABOUT THE RECALL PART FAILING AFTER 2 1/2 YEARS. I SAID THAT SOMETHING MUST STILL BE WRONG WITH THE LATCHES FOR THIS TO HAPPEN. I ALSO REQUESTED ASSURANCE OF THE SAFETY OF THE VEHICLE GOING FORWARD AND ASKING IF THEY WILL BE RESPONSIBLE SHOULD THIS HAPPEN AGAIN AND THIS TIME WITH A MORE SERIOUS OUTCOME? I ALSO ASKED SINCE THE FAILED LATCH WAS REPLACED AT AN OUTSIDE SHOP AND NOT FORD WOULD FORD BE RESPONSIBLE IF THAT ONE WERE TO FAIL? THEIR RESPONSE WAS, "UNFORTUNATELY, I AM UNABLE TO PROVIDE YOU WITH THE INFORMATION YOU ARE REQUESTING". THEY THEN SUGGESTED CONTACTING NHTSA. I LET THEM KNOW THAT I WAS VERY UPSET THAT NOBODY WILL TAKE RESPONSIBILITY OR GIVE ME A REASON FOR THE FAILED LATCH OR CAN ASSURE ME OF THE SAFETY OF THE VEHICLE IN THE FUTURE. THEY APOLOGIZED AND SAID THEY WOULD DOCUMENT MY SATISFACTION.*DT CONSUMER STATED DOOR LATCHES HAVE BEEN REPLACED BY THE DEALER AT NO COST.*JB

08/02/2018
Components: LATCHES/LOCKS/LINKAGES
Incident Date: 08/01/2018
Crash: No
Fire: No
Vehicle Identification Number: 3FADP4BJ7DM******
Summary

TL* THE CONTACT OWNS A 2013 FORD FIESTA. WHILE DRIVING 30 MPH, THE PASSENGER SIDE DOOR INADVERTENTLY OPENED. THE PASSENGER HAD TO MANUALLY HOLD THE DOOR CLOSED WHILE THE CONTACT DROVE TO THE RESIDENCE. THE DEALER WAS NOT CONTACTED. THE MANUFACTURER STATED THAT THERE WERE NO RECALLS ON THE VEHICLE AND RECOMMENDED THE CONTACT TAKE THE VEHICLE TO A DEALER FOR DIAGNOSTIC TESTING. THE FAILURE MILEAGE WAS 54,000.

07/06/2018
Components: STRUCTURE
Incident Date: 07/06/2018
Crash: No
Fire: No
Vehicle Identification Number: 3FADP4BJ2DM******
Summary

VEHICLE WAS REPAIRED UNDER DOOR LATCH SAFETY RECALL IN SEPTEMBER 2015 AFTER RIGHT REAR DOOR (PASSENGER) WOULD NOT SHUT AND LATCH FAILED. ACCORDING TO DEALERSHIP THAT PERFORMED RECALL THEY STATE THEY REPLACED ALL FOUR DOOR LATCHES HOWEVER THE LEFT REAR DOOR (DRIVER) IS NOW HAVING THE SAME LATCH ISSUE. DOOR WILL NOT SHUT AND NEEDS TO BE HELD CLOSED WITH DEVICES TO REMAIN SHUT TO OPERATE THE VEHICLE. 2 DEALERSHIPS REFUSE TO PERFORM ANOTHER REPLACEMENT WITHOUT FEE. DOCUMENT ARE AVAILABLE IF NEEDED HOWEVER THEY ARE NOT SCANNED INTO THIS COMPUTER AND CAN NOT BE UPLOADED AT THIS TIME.

07/05/2018
Components: ENGINE
Incident Date: 05/01/2018
Crash: No
Fire: No
Vehicle Identification Number: 3FADP4EJXDM******
Summary

HELLO THERE! IT'S BEEN A REALLY LONG STORY, BUT MY CAR HAS HAD A HISTORY OF TRANSMISSION PROBLEMS THAT HAVE BEEN REPLACED TWICE NOW ON FORD'S DOLLAR. IT'S BEEN HAVING THE SAME ISSUES NOW AND IT'S EVEN WORSE. IT'S NON DRIVABLE. THERE ARE TWO OPEN RECALLS FOR IT, 14M01 AND 14M02. I TOOK IT TO THE FORD DEALERSHIP AND WE'VE GONE BACK AND FORTH WITH MANUFACTURING, BUT IT'S SO BROKEN THEY CAN'T PULL THOSE CODES. THEY SAY THAT I NEED TO PAY FOR A TEAR DOWN (AT LEAST 1,200) SO THEY CAN DIAGNOSE IT TO SEE IF THEY'LL REIMBURSE ME. I'M OBVIOUSLY NOT GOING TO PAY FOR THAT AND I'D LIKE FORD TO PAY FOR IT, BUT THEY WON'T. I HAVE AN OPEN CASE WITH THEM, BUT REACHED THE END OF THE LINE. CAN YOU HELP?

07/05/2018
Components: AIR BAGS
Incident Date: 07/03/2018
Crash: No
Fire: No
Vehicle Identification Number: 3FADP4BJ3DM******
Summary

TL* THE CONTACT OWNS A 2013 FORD FIESTA. ONCE THE VEHICLE WAS STARTED, THE AIR BAG WARNING INDICATOR ILLUMINATED ON THE INSTRUMENT PANEL. THE VEHICLE WAS TAKEN TO ALL AMERICAN FORD (3698 US 9, OLD BRIDGE, NEW JERSEY 08857) WHERE IT WAS DIAGNOSED THAT THE SENSOR ON THE PASSENGER SEAT WAS FAULTY AND NEEDED REPLACEMENT. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE VEHICLE WAS NOT REPAIRED. THE APPROXIMATE FAILURE MILEAGE WAS 82,000. *TT

07/02/2018
Components: ELECTRICAL SYSTEM
Incident Date: 06/18/2018
Crash: No
Fire: No
Vehicle Identification Number: 3FADP4AJ1DM******
Summary

WHILE DRIVING AIR CONDITIONING, RADIO AND HEADLIGHTS CUTS OUT INTERMITTENTLY AND WARNING LIGHTS COME ON AND THEN GO OFF. TURN TCS SYSTEM OFF? IS ALSO DISPLAYED WHEN THIS HAPPENS. SINCE THIS CAR HAS A MANUAL TRANSMISSION IT HAPPENS WHEN CLUTCH IS BEING ENGAGED.

06/30/2018
Components: UNKNOWN OR OTHER
Incident Date: 06/30/2018
Crash: No
Fire: No
Vehicle Identification Number: 3FADP4AJ4DM******
Summary

I OPENED MY BACK PASSENGER SEAT AND CLOSED IT. WHEN I CLOSED IT, IT DIDNT CLOSE. I CANT CLOSE MY DOOR NOW.

06/28/2018
Components: STRUCTURE
Incident Date: 06/27/2018
Crash: No
Fire: No
Vehicle Identification Number: 3FADP4BJ5DM******
Summary

FRONT PASSENGER DOOR LOCK LATCH FAILED WHILE DRIVING. SON WAS IN PASSENGER SEAT AT TIME OF FAILURE AND ALMOST FEEL OUT. DOOR LATCH WOULD NO LONGER SECURE. DOOR LATCH FAILED WHILE VEHICLE WAS IN MOTION MAKING A LOW SPEED TURN. VEHICLE VIN NOT COVERED UNDER EXISTING FORD RECALL FROM 2015.

06/14/2018
Components: POWER TRAIN
Incident Date: 06/11/2018
Crash: No
Fire: No
Vehicle Identification Number: 3FADP4BJ0DM******
Summary

EXCESSIVE TRANSMISSION CLUTCH SHUDDER DURING LIGHT ACCELERATION. CAR WILL SOMETIMES SLIP AND CAUSE CAR TO ABRUPTLY SLOW DOWN WHILE TAKING OFF FROM TRAFFIC LIGHT. IN EMERGENCY SITUATION WHERE CAR WILL NEED TO BACK UP TRANSMISSION WILL SLIP FORCING CAR TO BE UNABLE TO REVERSE.

05/31/2018
Components: POWER TRAIN,ENGINE
Incident Date: 05/01/2018
Crash: No
Fire: No
Vehicle Identification Number: 3FADP4BJ5DM******
Summary

TL* THE CONTACT OWNS A 2013 FORD FIESTA. WHILE DRIVING APPROXIMATELY 40 MPH APPROACHING A TRAFFIC LIGHT, THE CHECK ENGINE WARNING INDICATOR ILLUMINATED AND "SERVICE TRANSMISSION" DISPLAYED ON THE INSTRUMENT PANEL. THE VEHICLE STARTED TO DECELERATE AND THE CONTACT PULLED INTO A PARKING LOT. THE VEHICLE WAS RESTARTED AND THE SAME INDICATOR AND MESSAGE REMAINED ILLUMINATED; HOWEVER, THE VEHICLE FAILED TO ENGAGE IN REVERSE. THE VEHICLE WAS DRIVEN TO JOE MYERS FORD (16634 NORTH WEST FREEWAY, HOUSTON, TEXAS 77040) WHERE IT WAS DIAGNOSED THAT THE TRANSMISSION CONTROL MODULE AND CLUTCH ACTUATOR MOTOR FAILED, AND OIL WAS LEAKING FROM THE VALVE GASKET AREA. THE CONTACT ALSO STATED THAT THE VEHICLE WAS PREVIOUSLY REPAIRED FOR TRANSMISSION FAILURE IN JULY OF 2017. THE VEHICLE WAS REPAIRED FOR THE RECENT FAILURE. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 96,000.

05/22/2018
Components: VEHICLE SPEED CONTROL,ENGINE
Incident Date: 05/22/2018
Crash: No
Fire: No
Vehicle Identification Number: 3FADP4BJ0DM******
Summary

WHILE DRIVING "ENGINE MALFUNCTION SERVICE NOW" LIGHT COMES ON, THEN STOPS ACCELERATING IN MOTION. TURNED VEHICLE OFF/ON LIGHT GOES OUT, CONTINUE DRIVING AND IT HAPPENS AGAIN. DID ALL MY CHECKS AND BALANCES, SEEMS LIKE A MANUFACTURURES ISSUE. HIGH SAFETY ISSUE WHEN TRAVELING. HAD TRANSMISSION SHUTTER SEAL REPLACED TWICE IN 2 YRS BY FORD DEALERSHIP FREE OF CHARGE.

04/25/2018
Components: STRUCTURE
Incident Date: 04/23/2018
Crash: No
Fire: No
Vehicle Identification Number: 3FADP4AJ8DM******
Summary

ALL 4 DOOR LATCHES WERE REPLACED ON 23 MAY 2015 UNDER RECALL #15S16. AT THAT TIME, THE CAR HAD 44,592 MILES. ON MONDAY, 23 APRIL 2018, THE DRIVER'S DOOR REFUSED TO LATCH. WHEN YOU TRIED TO CLOSE IT, IF FLEW OPEN AGAIN. THE CAR NOW HAS 66754 MILES. IT SEEMS THAT THE ORIGINAL LATCHES WERE BETTER THAN THE REPLACEMENT LATCHES. FORTUNATELY, THIS HAPPENED AS I WAS PREPARING TO LEAVE THE HOUSE. WE DUCT TAPED THE DOOR FROM THE OUTSIDE AND TOOK IT TO THE GARAGE, NO RECALL, MORE THAN A YEAR SINCE REPLACEMENT, FORD DENIES RESPONSIBILITY. I WANTED TO REPORT THIS I CASE OTHERS HAD THIS PROBLEM. I HAVE TO FIX IT, IT IS COSTING ME OVER $350.

04/11/2018
Components: UNKNOWN OR OTHER
Incident Date: 04/11/2018
Crash: No
Fire: No
Vehicle Identification Number: 3FADP4BJ4DM******
Summary

REAR PASSENGER DOOR DOES NOT LATCH SHUT, PROMPTING THE DASHBOARD TO READ THAT THE DOOR IS OPEN.

03/31/2018
Components: VEHICLE SPEED CONTROL
Incident Date: 03/29/2018
Crash: No
Fire: No
Vehicle Identification Number: 3FADP4BJ5DM******
Summary

MY THROTTLE BODY WITH 28000 MILES ON IT MALFUNCTIONED AND SENT CAR INTO LIMP MODE LEAVING IT UNDRIVEABLE AND FORD WON'T COVER IT UNDER WARRANTY

03/27/2018
Components: POWER TRAIN
Incident Date: 09/20/2017
Crash: No
Fire: No
Vehicle Identification Number: 3FADP4BJ3DM******
Summary

TL* THE CONTACT OWNS A 2013 FORD FIESTA. THE CONTACT STATED THAT WHEN RETURNING TO THE VEHICLE, AN ATTEMPT WAS MADE TO START THE VEHICLE BUT THE VEHICLE FAILED TO START AS ALL THE WARNING LIGHTS ILLUMINATED. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC WHOM INFORMED THE CONTACT THAT THE FAILURE WAS DUE TO THE TRANSMISSION NEEDING REPAIR. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE NOR WAS THE DEALER CONTACTED. THE VIN SEARCH REVEALED NO RECALLS ASSOCIATED WITH THE VIN. THE FAILURE MILEAGE WAS 62,000.

03/19/2018
Components: POWER TRAIN,LATCHES/LOCKS/LINKAGES
Incident Date: 06/27/2013
Crash: No
Fire: No
Summary

2013 FORD FIESTA. CONSUMER WRITES IN REGARDS TO CLUTCH ASSEMBLY, DRIVE SHAFT, TRANSMISSION REPAIRS AND DOOR LATCH RECALL ISSUES. *SMD *JS

03/14/2018
Components: UNKNOWN OR OTHER
Incident Date: 03/14/2018
Crash: No
Fire: No
Vehicle Identification Number: 3FADP4BJ3DM******
Summary

I HAVE BEEN HAVING ISSUES WITH MY FIESTA EVER SINCE THE FIRST WEEK I GOT IT BACK IN 2015. WHEN DRIVING, THE CAR STARTS TO JERK LIKE ITS NOT TRANSITIONING INTO THE NEXT GEAR CORRECTLY. I HAVE TAKEN IT TO MULTIPLE SHOPS AND EVEN THE FORD IN MY AREA AND NO ONE SEEMS TO KNOW WHAT THE PROBLEM IS. AT TIMES IT FEELS LIKE THE CAR WILL COMPLETELY SHUT OFF. ONE OF MY CO WORKERS HAS THE SAME CAR AND SAYS THE SAME THING HAPPENS TO HER ALL THE TIME AND NOBODY KNOWS WHAT THE PROBLEM IS. THIS HAPPENS EVERYDAY MORE SO WHEN YOU ARE A STOP AND BEGIN TO SPEED UP. ITS A VERY UNCOMFORTABLE FEELING AND IT MAKES FOR A BAD RIDE, ESPECIALLY WHEN YOU HAVE OTHER PEOPLE IN THE CAR AND YOU ALL START JERKING BECAUSE OF THE CAR. I DO NOT RECOMMEND THIS CAR TO ANYONE !!!

01/22/2018
Components: UNKNOWN OR OTHER
Incident Date: 12/07/2017
Crash: No
Fire: No
Vehicle Identification Number: 3FADP4BJ1DM******
Summary

STRANGE EGG TYPE SMELL COMING FROM VENTS WHEN I TURN ON HEATER, DIFFICULT TO BREATH IN CAR WHEN THIS OCCURS. THIS CONTINUES TO HAPPEN.

01/22/2018
Components: UNKNOWN OR OTHER
Incident Date: 12/22/2017
Crash: No
Fire: No
Vehicle Identification Number: 3FADP4BJ1DM******
Summary

WHILE DRIVING THE CAR STARTING SUDDENLY SOUNDING LIKE FIREWORKS WERE GOING OFF. LOUD, AND SCARY NEARLY CAUSING ACCIDENT. CONTINUED TO BLAIR STARTLING LOUD SOUNDS FOR PROLONGED TIME.

01/19/2018
Components: FUEL/PROPULSION SYSTEM
Incident Date: 01/12/2018
Crash: No
Fire: No
Vehicle Identification Number: 3FADP4EJODM******
Summary

THE NATURAL VACUUM LEAK DETECTION PUMP ON MY VEHICLE NEEDS TO BE REPLACED . A REVIEW ON LINE SHOWS THAT THIS DEVICE WHICH IS PART OF THE EMISSIONS SYSTEM IS CONTINUOUSLY BACKORDERED FOR MONTHS. INDICATIING A HIGH FAILURE RATE. THIS PUMP IS ESSENTIAL IN THAT IT PERMITS THE CAR TO BE FILLED AT A GAS PUMP. IN FAILURE YOU CAN ONLY FILL A GALLON AT A TIME BEFORE THE VALVE IN IT CLOSED AND YOU HAVE TO REMOVE THE NOZZLE AND START AGAIN.

01/05/2018
Components: POWER TRAIN,ENGINE
Incident Date: 01/01/2013
Crash: No
Fire: No
Vehicle Identification Number: 3FADP4EJ8DM******
Summary

FSA # 14E08; FSA # 14M01; FSA # 14M02 APPROX. MILEAGE AT TIME OF FIRST COMPLAINT WAS 1500 MILES. CURRENT MILEAGE IS 119,XXX JANUARY 2018 APPROXIMATE BEGINNING OF COMPLAINTS IS JANUARY 2013. COMPLAINTS ARE: -EXCESSIVE HESITATION / SHUDDER / "WHIPLASH-LIKE" FEELING WHEN SLOW AND NORMAL ACCELERATION IS APPLIED DURING TAKE OFF, IN ALL DRIVING CONDITIONS. -EXCESSIVE GRINDING AND OCCASIONAL CLUNKING NOISE DURING SLOW AND NORMAL ACCELERATION AFTER A COMPLETE STOP. -AS OF JULY 2017, OCCASIONAL GRINDING WITH "CLANKING" NOISE OCCURS WHEN SLOWING DOWN TO A COMPLETE STOP; TYPICALLY AFTER APPROXIMATELY 30 MINUTES OF HIGHWAY DRIVING AND THAN AT THE FIRST STOP. -MAY 2014 TO CURRENT, RED FLUID (TRANSMISSION FLUID) FOUND ON GROUND AFTER BEING PARKED FOR MORE THAN 12 HOURS. FLUID SEEMS TO BE COMING FROM A SHAFT SEAL; AT TIME OF OBSERVATION, CV SHAFT WAS FOUND TO HAVE EXCESSIVE PLAY ((THE SERVICE COMPANY AT THE TIME HAD THE VEHICLE IN THE AIR AND I OBSERVED THE CV SHAFT ROTATING MORE THAN 1 TO 1 1/2 INCHES (APPROXIMATELY) WHEN NO PLAY SHOULD HAVE BEEN PRESENT; I COULD ALSO HEAR THE BEARINGS GRINDING OR RUBBING.)) -VEHICLE SEEMS TO RANDOMLY LOSE POWER DURING FIRST IGNITION STARTUP. I WOULD START THE CAR, A FEW SECONDS LATER IT WOULD HAVE A COMPLETE LOSS OF POWER, I WOULD THAN RESTART IT, AND IT WOULD OPERATE AS NORMAL. APPROXIMATE NUMBER OF THIS OCCURRING IS NO MORE THAN 5 TIMES SINCE JANUARY 2015. -MOST RECENT COMPLAINT, OCTOBER 2017, WHILE ACCELERATING FOR HIGHWAY ON RAMP, VEHICLE LOST COMPLETE POWER FOR APPROXIMATELY 2 SECONDS (SPEED AT TIME OF POWER LOSS WAS APPROX. 57MPH). I LOST CONTROL OF STEERING AND VEHICLE "SHIFTED" OR "JUMPED" TO THE LEFT. THE VEHICLE MADE A FAST RECOVERY ON ITS OWN AND CONTINUED AS NORMAL. WEATHER CONDITIONS WERE NOT HARSH; THERE WAS SLIGHT RAIN / MIST AND ABOVE 55 DEGREES FAHRENHEIT.

12/22/2017
Components: ELECTRICAL SYSTEM
Incident Date: 12/21/2017
Crash: No
Fire: No
Vehicle Identification Number: 3FADP4EJXDM******
Summary

ONGOING ISSUE - KEY WAS NOT IN THE IGNITION, YOU HEAR LOUD STATIC COMING FROM RADIO/AUDIO SYSTEM. PLEASE NOTE THIS HAPPENS RANDOMLY WHILE THE CAR IS MOVING OR PARKED - KEY NOT IN IGNITION. THE RADIO NO LONGER FUNCTIONS - YOU HEAR 'CRACKING AND POPPING' REGULARLY AND SOMETIMES THE VOLUME IS STARTLING DRIVING DOWN THE ROAD AND THE AUDIO SYSTEM STARTS BLARING STATIC, YOU JUMP REACTING TO THE NOISE. THIS CAUSES DISTRACTED DRIVING WHICH IS ILLEGAL IN CALIFORNIA AND MANY OTHER STATES. THIS IS A SAFETY ISSUE. THERE ARE HUNDREDS OF COMPLAINTS ONLINE IN MANY BLOGS ABOUT THIS PRODUCT WHO ARE EXPERIENCING THE SAME PROBLEM. INTERVENTION BY NHTSA IS NEEDED BEFORE SOMEONE IS HURT IN AN ACCIDENT FROM BEING DISTRACTED BY THIS BLARING NOISE. SOME CONSUMERS CAN NOT AFFORD TO REPLACE OR REMOVE THE SYSTEMS. ADDITIONALLY DUE TO THE DESIGN OF THE SYSTEM YOU WOULD HAVE TO REPLACE IT WITH ANOTHER FORD PRODUCT SINCE THE AIR VENTS ARE ATTACHED TO THE SYSTEM. PLEASE NOTE WHILE THESE ELECTRICAL/AUDIO STATIC PROBLEMS ARE GOING ON, THE SYNC SYSTEM HASN'T BEEN FULLY OPERATIONAL EITHER. MY STATE DOES NOT ALLOW DRIVING WITH CELLPHONES SO AN UNAVAILABLE SYNC SYSTEM IS NOT ONLY A PAIN BUT PREVENTS COMPLIANCE WITH THE LAW.

11/26/2017
Components: POWER TRAIN,ELECTRICAL SYSTEM,AIR BAGS
Incident Date: 11/24/2017
Crash: No
Fire: No
Summary

MY TRACTION CONTROL OFF KEEPS COMING ON WITH THE CHECK ENGINE LIGHT ALSO AND MY BLUE TOOTH ON THE STEERING WHEEL WON'T WORK . WHEN THE TRACTION CONTROL OFF COMES ON I LOOSE POWER IN MY PEDAL AND ACTS LIKE IT DOESN'T WANNA GO.

11/23/2017
Components: POWER TRAIN
Incident Date: 02/08/2013
Crash: No
Fire: No
Vehicle Identification Number: 3FADP4BJ0DM******
Summary

THE TRANSMISSION CONTINUES TO SHUDDER AND SHAKE ESPECIALLY IN LOWER GEARS. ITS CAUSING A UNSAFE DRIVING EXPERIENCE. I HAVE OWNED MY FORD FIESTA FOR YEARS NOW (BOUGHT IT OFF THE LOT BRAND NEW) . NOW I HAVE ALMOST 120,000 MILES ON THE VEHICLE. I HAVE HAD THE CLUTCH "RESET" SEVERAL TIMES BUT THE PROBLEM CONTINUES. I HAVE ALSO BROUGHT IT TO THE DEALERSHIP TWO TIMES WHEN FORD - FREE OF CHARGE DECIDED TO REPLACE THE CLUTCH AND COMPONENTS ALL TOGETHER. THE LAST REPLACEMENT WHICH OCCURRED ABOUT A YEAR AGO WAS SUPPOSED TO BE A PERMANENT FIX . UNFORTUNATELY IT IS NOT A FIX AT ALL . ITS SAD TO SAY BUT I HAVE GOTTEN USED TO THE DEFECT IN THE CAR AT THIS POINT. I HAVE BEEN DRIVING IT WITH MOMENTS WHEN THE CAR FEELS LIKE IT WONT MOVE ! . ALMOST ALL THE PASSENGERS IN THE CAR ALWAYS COMMENT ON THE NOISE - CLANKING OF THE CLUTCH AND ALWAYS THE BUCKING SOUND. THEY USUALLY SAY A COMMENT LIKE "DAMN YOU NEED A NEW CAR" OR "ITS JUNK MAN". AT THIS POINT AS I GET MORE MILES ON THE CAR I BOUGHT IT WITH THE INTENT OF OWNING THE CAR FOR MANY YEARS TO COME. HOWEVER, WITH THE POWER TRAIN COMPONENTS BEING UNSAFE IT MAKES IT HARD. I TRIED TO CONTACT FORD CUSTOMER SERVICE OF THE ISSUE JUST THE OTHER DAY AND I HAVE AN OPEN CASE NUMBER. BUT THEY REFEREED ME THAT THEY ARE AWARE OF THE SITUATION AND HAS PLACED A 150K MILE WARRANTY ON THE PARTS. BUT MY ARGUMENT IS WHAT HAPPENS AFTER THE 150K MILES AND IT DOES IT TO THE POINT WHERE IT CANT MOVE ANYMORE. OR BETTER YET WHAT IF IT CAUSES AN ACCIDENT FROM THE POOR PERFORMANCE OF THE POWER TRAIN. ATTACHED IS WHAT MY FORD OWNERS .COM FOR MY CAR STATES ABOUT THE EXTENDED WARRANTY. VIN: [XXX] FSA TITLE: TRANSMISSION CLUTCH SHUDDER / TRANSMISSION INPUT SHAFT SEAL WARRANTY EXTENSION FIELD SERVICE ACTION NUMBER: 14M01 VIN: [XXX] FSA TITLE: TRANSMISSION CONTROL MODULE EXTENDED WARRANTY COVERAGE I JUST WANT A FIX FOR THIS ISSUE INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6). *TR

11/06/2017
Components: POWER TRAIN,ENGINE
Incident Date: 01/01/2016
Crash: No
Fire: No
Vehicle Identification Number: 3FADP4EJ2DM******
Summary

TL* THE CONTACT OWNS A 2013 FORD FIESTA. THE CONTACT STATED THAT THE VEHICLE EXPERIENCED A COMPLETE LOSS OF POWER, SHUDDERED, HESITATED, AND JERKED WHILE DRIVING VARIOUS SPEEDS. THE FAILURE OCCURRED WITHOUT WARNING. THE VEHICLE WAS TOWED TO SUNRISE FORD OF FONTANA (16005 VALLEY BLVD, FONTANA, CA) WHERE IT WAS DIAGNOSED THAT THE VEHICLE OPERATED AS INTENDED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS APPROXIMATELY 35,000.

10/23/2017
Components: UNKNOWN OR OTHER
Incident Date: 10/23/2017
Crash: No
Fire: No
Vehicle Identification Number: 3FADP4TJXDM******
Summary

THE DRIVER'S DOOR WILL NOT LATCH SHUT. THE CAR WAS IN THE DRIVE WAY AND WHEN I TRIED TO CLOSE THE DOOR IT WOULD NOT CLOSE.

10/12/2017
Components: POWER TRAIN,ELECTRONIC STABILITY CONTROL,ENGINE
Incident Date: 08/02/2017
Crash: No
Fire: No
Vehicle Identification Number: 3FADP4BJ4DM******
Summary

THE CLUTCH HAS BEEN REPLACED THREE TIMES AND CAR CONTINUES TO HESITATE ,BUCKS, LURCHES FORWARD, AND ENGINE MAKES BUZZING SOUND FEELS LIKE IT'S DRAGGING WHEN DRIVING. MOST RECENTLY AT A STOP SIGN THE CAR ACCELERATED AND LURCHED FORWARD I HAD TWO FEET ON THE BRAKE IT WAS DIFFICULT TO CONTROL.

10/11/2017
Components: ELECTRICAL SYSTEM
Incident Date: 09/21/2017
Crash: No
Fire: No
Vehicle Identification Number: 3FADP4BJ0DM******
Summary

THE CAR SLIPS AND SUDDENLY GOES OFF WHILE IN MOTION AND ALL THE DASHBOARD LIGHTS COME UP SO IT HAS TO BE LEFT FOR FEW MINUTES AND IT WILL START ALL OVER AGAIN. I GOT A REAL NOTICE FROM A DEALERSHIP WHICH I TOOK TO THEM AND THEY CALLED ME BACK THAT IT WAS FIXED BUT TO MY SURPRISE THE PROBLEM WAS STILL THERE. I SENT SEVERAL EMAILS TO THEM BUT GOT NO RESPONSE BACK FROM THEM.

10/10/2017
Components: STRUCTURE
Incident Date: 10/02/2016
Crash: No
Fire: No
Vehicle Identification Number: 3FADP4EJ8DM******
Summary

THE PASSENGER DOOR CAME OPEN WHILE THE CAR WAS IN MOTION IN THE FREEWAY, THERE WAS NO PASSENGER RIDING AT THE TIME, AND THE CAR DOOR WAS LOCKED. THE LATCH CAME LOOSE. THE VEHICLE MILEAGE IS ABOUT 43,200 MILES.

09/14/2017
Components: UNKNOWN OR OTHER
Incident Date: 09/14/2017
Crash: No
Fire: No
Vehicle Identification Number: 3FADP4BJ6EM******
Summary

WHILE DRIVING ON THE HIGHWAY A SUDDEN SCREECHING, POPPING AND CRACKING SOUNDS STARTLED ME TO THE POINT I ALMOST HIT ANOTHER CAR, AFTER PARKING THE CAR ON A SIDE STREET AND TURNING IT COMPLETELY OFF THE SOUNDS CONTINUED ON. THE CAR HAS BLUETOOTH AND SYNC WHICH WILL NOT WORK TO TURN OFF THE SOUNDS. BOTH SYSTEMS ARE DOWN. I HAD SOMEONE LOOK AT THE CAR BUT WAS TOLD NOTHING LOOKED WRONG THEY DID HOWEVER CHECK ALL THE FUSES AND SPEAKERS WITH CONFUSED ME. I CHECKED FOR RECALL ON THE CAR BUT FOUND NONE RELATED TO THIS PROBLEM, I DID FIND LOTS OF ONLINE BLOGS AND WEBSITES TALKING ABOUT THE ISSUE. I HOPE YOU CAN INVESTIGATE THIS ISSUE, IT REALLY IS DANGEROUS DRIVING WITH THIS CONDITION

09/09/2017
Components: UNKNOWN OR OTHER
Incident Date: 09/09/2017
Crash: No
Fire: No
Vehicle Identification Number: 3FADP4EJ2DM******
Summary

MY DOOR WILL NOT STAY SHUT. I CAN CLOSE IT BUT THE LATCH DOESN'T LOCK AND I'LL HAVE TO DUCT TAPE THE DOOR CLOSED TO GET IT TO THE DEALERSHIP FOR REPAIR. THE PROBLEM OCCURRED AT HOME WHEN I OPENED THE DOOR TO GET STUFF OUT THE BACKSEAT, THEN TRIED TO CLOSE IT AND IT WOULD NOT LOCK. I'VE RARELY USED THIS REAR PASSENGER DOOR SINCE I'M THE ONLY USER OF THIS VEHICLE AND USE THE HATCHBACK TRUNK WITH THE SEATS DOWN, SO I REACH IN OUT THROUGH THE TRUNK MOSTLY.

08/25/2017
Components: UNKNOWN OR OTHER,ENGINE,VISIBILITY/WIPER
Incident Date: 08/18/2017
Crash: No
Fire: Yes
Vehicle Identification Number: 3FADP4BJ0EM******
Summary

IT STARTED SMOKING ALL OF A SUDDEN FROM THE ENGINE AREA. I THINK THE MANUFACTURER IS NOT REVEALING THE REAL PROBLEMS IN THE RECALL NOTICE

08/24/2017
Components: ENGINE
Incident Date: 08/05/2017
Crash: No
Fire: Yes
Vehicle Identification Number: 3FADP4BJ2DM******
Summary

TL* THE CONTACT OWNED A 2013 FORD FIESTA. WHILE DRIVING APPROXIMATELY 60 MPH, THE CONTACT NOTICED SMOKE FROM THE REAR OF THE VEHICLE. THE CONTACT WAS ABLE TO PULL THE VEHICLE OVER TO THE SIDE OF THE ROAD. AS SHE WAS STOPPING THE VEHICLE, ANOTHER MOTORIST ALERTED THE CONTACT OF FLAMES UNDERNEATH THE FRONT END OF HER VEHICLE. THE CONTACT AND HER PASSENGERS WERE ABLE TO EXIT SAFELY. THE VEHICLE BECAME ENGULFED IN FLAMES. THE FIRE DEPARTMENT WAS CALLED AND EXTINGUISHED THE FIRE. THE CONTACT WAS UNAWARE IF FIRE OR POLICE REPORT WERE FILED. THE VEHICLE WAS TOWED TO A TOW LOT AND DEEMED A TOTAL LOSS. THE VEHICLE WAS NOT INSPECTED BY AN INDEPENDENT MECHANIC, DEALER, OR THE INSURANCE COMPANY TO DETERMINE THE CAUSE OF THE FIRE. THE CONTACT ALSO STATED THAT AN UNKNOWN WARNING INDICATOR ILLUMINATED ON THE INSTRUMENT PANEL. THE MANUFACTURER WAS NOTIFIED, BUT OFFERED NO ASSISTANCE. THE CONTACT WAS INFORMED TO DIRECT ALL QUESTIONS TO HER INSURANCE COMPANY. THE FAILURE MILEAGE WAS 62,053. ...UPDATED 10/19/17 *BF *JS

08/21/2017
Components: POWER TRAIN
Incident Date: 08/20/2017
Crash: No
Fire: No
Vehicle Identification Number: 3FADP4EJ4DM******
Summary

TL* THE CONTACT OWNS A 2013 FORD FIESTA. WHEN THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC FOR A ROUTINE OIL CHANGE, THE TECHNICIAN STATED THAT THE TRANSMISSION WARNING INDICATOR ILLUMINATED. THE TECHNICIAN STATED THAT THE VEHICLE WAS UNSAFE TO DRIVE AND ADVISED THE CONTACT TO TAKE THE VEHICLE TO A FORD DEALER TO HAVE THE SHUTTER SYSTEM INSPECTED. AFTER LEAVING THE INDEPENDENT MECHANIC AND DRIVING 35 MPH, THE CONTACT MADE A RIGHT TURN AND THE VEHICLE JERKED AND STALLED. THE CONTACT WAS ABLE TO RESTART THE VEHICLE AND DROVE HOME. THE CONTACT MENTIONED THAT THE VEHICLE WAS SERVICED PER TSB: 14E08 TO HAVE THE POWERTRAIN CONTROL MODULE REPROGRAMMED AT FREEWAY FORD (9700 LYNDALE AVE S, BLOOMINGTON, MN 55420 (952) 888-9481). THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURES. THE APPROXIMATE FAILURE MILEAGE WAS 52,000.

08/15/2017
Components: UNKNOWN OR OTHER,ELECTRONIC STABILITY CONTROL,ENGINE
Incident Date: 07/31/2017
Crash: No
Fire: Yes
Vehicle Identification Number: 3FADP4FJ3DM******
Summary

WHILE DRIVING ON THE EXPRESSWAY MY CAR BEGAN SMOKING AND BEGAN TO OVERHEAT WHICH CAUSED A CRACKED CYLINDER HEAD THAT SPRAYED OIL ALL OVER THE INSIDE OF MY HOOD SPARKING A SMALL FIRE UNDER THE HOOD. THE COMPUTER BEGAN TO SHUT THE CAR DOWN AND DISPLAYED A WARNING MESSAGE THAT STATED SUDDEN LOSS OF OIL PRESSURE, PLEASE PREPARE TO PULL OVER SAFELY. JUST AS I READ THAT MESSAGE THE BRAKES STARTED TO LOCK AND THE STEERING BECAME HARDER TO TURN AS I TRIED TO GET OFF THE NEXT EXIT FROM THE EXPRESSWAY. I REINJURED MY BROKEN ANKLE IN TRYING TO KEEP STOP AND CONTROL THE CAR. ONCE PULLED OVER THE CAR CONTINUED TO SMOKE AND NO LONGER STARTED. I FILED A CLAIM WITH MY INSURANCE AND IT WAS DENIED AS THEY FOUND THE CAUSE WAS DUE TO RECALL MECHANICAL OR ELECTRICAL BREAKDOWN STILL UNDER POWERTRAIN WARRANTY. I WENT ONLINE AND FOUND ON THE FORD MOTOR COMPANY MEDIACENTER WEBSITE THIS RECALL NOTICE DATE 3/29/17. MY VIN # WAS NOT ON THIS LIST BUT TO THE LETTER IS WHAT I EXPERIENCED: FORD ISSUES SAFETY RECALL FOR CERTAIN 2013-15 FORD ESCAPE, FORD FIESTA ST, FORD FUSION AND FORD TRANSIT CONNECT 1.6-LITER GTDI VEHICLES FOR UNDER-HOOD FIRE RISK FORD IS ISSUING A SAFETY RECALL IN NORTH AMERICA FOR APPROXIMATELY 230,000 2014 FORD ESCAPE, 2014-15 FORD FIESTA ST, 2013-14 FORD FUSION AND 2013-15 FORD TRANSIT CONNECT VEHICLES EQUIPPED WITH 1.6-LITER GTDI ENGINES. FORD'S INVESTIGATION OF THESE VEHICLES HAS IDENTIFIED A RISK OF UNDER-HOOD FIRES. IN THE AFFECTED VEHICLES, A LACK OF COOLANT CIRCULATION COULD CAUSE AN ENGINE TO OVERHEAT, RESULTING IN A CRACK IN THE CYLINDER HEAD. A CRACKED CYLINDER HEAD CAN RESULT IN A PRESSURIZED OIL LEAK. OIL THAT COMES INTO CONTACT WITH A HOT ENGINE SURFACE INCREASES THE RISK OF A FIRE IN THE ENGINE COMPARTMENT. FORD IS AWARE OF 29 REPORTS OF FIRE ASSOCIATED WITH THIS ISSUE IN THE UNITED STATES AND CANADA. NO INJURIES HAVE BEEN REPORTED.

08/01/2017
Components: POWER TRAIN
Incident Date: 07/30/2017
Crash: No
Fire: No
Vehicle Identification Number: 3FADP4EJ0DM******
Summary

TRANSMISSION SHUDDERING, SHAKING. DELAYED ACCELERATION AND SOME ACCELERATION ON DECELERATION. HORRIBLE ESPECIALLY BETWEEN FIRST AND SECOND GEARS. CAR JUMPS AND LURCHES FORWARD ON ACCELERATION

08/01/2017
Components: STRUCTURE
Incident Date: 07/21/2017
Crash: No
Fire: No
Vehicle Identification Number: 3FADP4AJ9DM******
Summary

THIS HAS HAPPENED 2 TIMES. JAN 20, 2016. FRONT PASSENGER DOOR OPENED IN MOTION ON A CITY STREET. A PASSENGER WAS IN THE SEAT. THE "LATCH" WOULD NOT ALLOW DOOR TO STAY CLOSED. RECALL #15S16/15V-246. WE RECEIVED A LETTER INFORMING US WHAT THE PROBLEM WAS BUT PART WAS NOT YET AVAILABLE FOR REPAIR. LATCH WAS FIXED IN JANUARY OF 2016. JULY 21ST 2017, REAR LEFT PASSENGER DOOR, WITH A PASSENGER IN THE SEAT, FLUNG OPEN WHILE MAKING A RIGHT TURN ON A CITY STREET, DOOR WOULD NOT LATCH AND STAY CLOSED. FORD WOULD NOT COVER THE REPAIR WHEN WE FIRST BROUGHT IT IN BECAUSE THE REPLACEMENT WAS OUT OF THE 1 YEAR WARRANTY. JULY 25, 2017 WERE QUOTED $300 TO GET THE LATCH FIXED. AFTER COMPLAINING WITH FORD AND FORD SERVICE MANAGER WE WERE QUOTED $150, ONLY 1 YEAR WARRANTY. THAT TELLS ME FORD IS NOT CONFIDENT IN THERE PRODUCT OR REPAIR TO ONLY GIVE A 1 YEAR WARRANTY. THE LATCHES WERE APPARENTLY THE NEW AND IMPROVED BUT IT MALFUNCTIONED 17 MONTHS LATER, UNACCEPTABLE, THERE HAS BEEN NO RECALL AS OF AUGUST 1, 2017 FOR THE REPLACED LATCHES.

07/24/2017
Components: UNKNOWN OR OTHER
Incident Date: 07/14/2017
Crash: No
Fire: No
Vehicle Identification Number: 3FADP4AJ2DM******
Summary

DOOR IS HAVING TROUBLE LATCHING. SOMETIMES FEELS LIKE THE DOOR IS CLOSES AND COMES UNLATCHED WHILE DRIVING. TRYING TO CLOSE THE DOOR SEVERAL TIMES HAS RESULTED IN A DENT IN THE DOOR AND BROKEN INTERIOR DOOR HANDLE.

07/19/2017
Components: UNKNOWN OR OTHER
Incident Date: 07/15/2017
Crash: No
Fire: No
Vehicle Identification Number: 3FADP4BJ8DM******
Summary

2013 FORD FIESTA HAD DOOR LATCHES REPLACED IN JANUARY 2016 UNDER RECALL. NO PROBLEMS HAD OCCURRED WITH THE DOORS PREVIOUSLY ON THIS VEHICLE. 18 MONTHS LATER, THE REPLACED DOOR LATCH FAILED. THE VEHICLE WAS STATIONARY. THE FAILED LATCH WAS ON THE DRIVER'S SIDE REAR DOOR WHICH IS RARELY USED.

07/17/2017
Components: POWER TRAIN,UNKNOWN OR OTHER
Incident Date: 04/24/2015
Crash: No
Fire: No
Vehicle Identification Number: 3FADP4TJ8DM******
Summary

CAR SHAKES AND SHUDDERS WHEN ACCELERATES. AT TIMES IT JERKS AND HESITATES WHEN STOPPED. WHEN MOVING FORWARD SOUNDS LIKE GEARS GRINDING , IT IS AUTOMATIC. I HAVE TAKEN IT 4 TIMES TO FORD IN COCOA FLORIDA WHERE I BOUGHT IT AND TO BE REPAIRED AND IT STILL MAKING GRINDING SOUNDS AND JERKING! I AM VERY CAUTIOUS TO PULL OUT IN TRAFFIC, AFRAID FOR ME AND MY FAMILY TO BE RIDING IN IT.

07/07/2017
Components: STEERING,POWER TRAIN,ENGINE
Incident Date: 04/01/2017
Crash: No
Fire: No
Vehicle Identification Number: 3FADP4EJ5DM******
Summary

VEHICLE IS DANGEROUS. I HAVE EXPERIENCED LOSS OF POWER WITH NO RESPONSE TO THE GAS PEDAL. CAR JERKS VIOLENTLY WHILE DRIVING MAKING IT VERY DIFFICULT TO STEER AND MAINTAIN. I HAVE NOT DRIVEN CAR IN MONTHS BECAUSE IT IS A SAFETY HAZARD. I HAVE TAKEN CAR TO DEALER 4 TIMES AND EACH TIME THEY ARE FIXING THE TRANSMISSION, BUT IT DOES THE SAME THING RIGHT AFTER GETTING THE CAR BACK. AVOID THIS VEHICLE DO NOT BUY.

06/26/2017
Components: STRUCTURE
Incident Date: 06/24/2017
Crash: No
Fire: No
Vehicle Identification Number: 3FADP4AJ7DM******
Summary

TL* THE CONTACT OWNS A 2013 FORD FIESTA. THE CONTACT STATED THAT WHILE STOPPING AT A TRAFFIC SIGN, THE DRIVER SIDE DOOR INDEPENDENTLY OPENED. THE VEHICLE WAS TOWED TO LOCAL DEALER WHERE IT WAS DIAGNOSED THAT THE LATCH FAILED AND NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE LOCAL DEALER, ADVANTAGE FORD LINCOLN 1031 CENTRAL AVENUE, DURANTE, CA 91010 INFORMED THE CONTACT THAT THE PARTS WOULD BE AVAILABLE IN AUGUST OF 2017. THE VIN WAS INCLUDED IN NHTSA CAMPAIGN NUMBER: 15V246000 (STRUCTURE), HOWEVER THE PARTS TO REMEDY THE VEHICLE WHERE NOT AVAILABLE. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE, THEY INFORMED THE CONTACT THAT THE CASE WAS BEING REVIEWED. THE CONTACT FILED A COMPLAINT WITH THE MANUFACTURER. THE FAILURE MILEAGE WAS APPROXIMATELY 40,000.

06/24/2017
Components: UNKNOWN OR OTHER
Incident Date: 06/21/2017
Crash: No
Fire: No
Vehicle Identification Number: 3FADP4BJXDM******
Summary

THE FRONT PASSENGER DOOR LATCH FAILED. IT WOULD NOT CLOSE. I HAD TO USE A THIN PIECE OF PLASTIC AND LASSO IT BETWEEN THE DOOR, THE FRONT PASSENGER SEAT METAL PART OF THE HEADREST, AND ALONG THE DOOR HANDLE. DESPITE DOING THIS THE DOOR REMAINED OPENED (AS DISPLAYED ON THE INSTRUMENT PANEL) AND THE INSIDE DOME LIGHTS WOULD NOT CUTOFF. I NOTICED THE DOOR WAS OPEN JUST AS I HAD BEGAN PULLING OFF. I HOPPED OUT SHUT THE DOOR GOT BACK IN ON THE DRIVERS SIDE ONLY TO SEE THAT THE INSTRUMENT PANEL WAS STILL DISPLAYING THAT THE DOOR WAS OPEN. WHAT'S RIDICULOUS IS ON SEPT 6, 2016 I WENT INTO THE DEALER (MARSHALL FORD WERE I BOUGHT THE CAR BRAND NEW WITH 13 MILES ON IT) BECAUSE THE REAR PASSENGER DOOR DID THE EXACT SAME THING WHICH WAS UNDER RECALL 15S16. WAS ADVISED BY THE SERVICE MANGER 'JIM" AT MARSHALL FORD, 1075 WEST TERRA LANE,O'FALLON,MO 63366 THAT THE "REPLACEMENT PART HAD A 12 MONTH/12,000 MILE WARRANTY'..I'M WITHIN THE 1 YR TIMEFRAME BUT HAVE EXCEEDED THE MILEAGE COMPONENT. I HAD TO GET IT FIXED SO I CAN GET AROUND AND WAS TOLD BY "RANDOLF" AT FORD MOTOR COMPANY CUSTOMER RELATIONS (800-392-3673) TO KEEP THE RECEIPT INCASE FORD ISSUES ANOTHER RECALL. THIS IS BEYOND UNSAFE AND RIDICULOUS.

06/23/2017
Components: LATCHES/LOCKS/LINKAGES
Incident Date: 09/08/2016
Crash: No
Fire: No
Vehicle Identification Number: 3FADP4BJXDM******
Summary

TL* THE CONTACT OWNS A 2013 FORD FIESTA. UPON DRIVING OUT OF A PARKING SPACE, THE CONTACT NOTICED THAT THE DOOR AJAR INDICATOR ILLUMINATED ON THE INSTRUMENT PANEL. THE CONTACT SHIFTED THE VEHICLE INTO PARK, EXITED THE VEHICLE, AND CHECKED THE FRONT PASSENGER DOOR BY OPENING AND CLOSING IT; HOWEVER, THE DOOR FAILED TO LATCH. THE CONTACT HAD TO TIE THE DOOR SHUT WITH A PLASTIC STRAP LIKE MATERIAL. THE CONTACT DROVE TO MARSHALL FORD (1075 W TERRA LN, O'FALLON, MO 63366 (636) 978-3673) WHERE IT WAS DIAGNOSED WITH A FAILED DOOR LATCH. THE CONTACT WAS INFORMED THAT HE WOULD HAVE TO PAY FOR THE REPAIRS SINCE THE VEHICLE WAS SERVICED PER NHTSA CAMPAIGN NUMBER: 15V246000 (LATCHES/LOCKS/LINKAGES). THE CONTACT MENTIONED THAT HE EXPERIENCED A FAILURE WITH THE REAR PASSENGER DOOR IN SEPTEMBER OF 2016, WHERE IT FAILED TO LATCH. THE VEHICLE WAS TAKEN TO MARSHALL FORD AGAIN AND THE REAR PASSENGER DOOR LATCH WAS DIAGNOSED AS FAULTY. THE CONTACT STATED THAT THE DEALER'S WORK ORDER ONLY STATED THAT ONE OF THE REAR DOORS WAS REPAIRED, NOT ALL FOUR DOORS AS INDICATED IN THE RECALL. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE AND THE CONTACT WAS AWAITING A RETURN CALL FROM A SUPERVISOR. THE REAR PASSENGER DOOR LATCH FAILURE OCCURRED ON 9/8/2016 AND THE FRONT PASSENGER DOOR FAILURE OCCURRED ON 6/23/2017. THE FAILURE MILEAGE WAS 124,000.

06/21/2017
Components: POWER TRAIN,ELECTRICAL SYSTEM
Incident Date: 06/21/2017
Crash: No
Fire: No
Vehicle Identification Number: 3FADP4BJ8DM******
Summary

ALL WARNING LIGHTS COME ON, HEADLIGHTS GO OFF, AND THE RADIO GOES OFF AT RANDOM TIMES. ALSO THE TRANSMISSION WARNING COMES ON RANDOMLY (PER THE MESSAGE BOARDS THIS IS A COMMON ISSUE WITH THIS MODEL). IT'S BEEN IN THE DEALERSHIP'S SHOP 3 TIMES AND THEY'VE NOT BEEN ABLE TO DUPLICATE THE PROBLEMS THEREFORE THEY HAVE NOT FIXED THE PROBLEMS.

06/20/2017
Components: ELECTRICAL SYSTEM
Incident Date: 06/02/2017
Crash: No
Fire: No
Vehicle Identification Number: 3FADP4AJ4DM******
Summary

ENGINE MALFUNCTION ERROR AND LOSS OF PERFORMANCE DUE TO MANUFACTOR DEFECT IN WIRE HARNESS. FORD CLAIMS THIS IS A ISSUE DONE DURING MANUFACTURING AND THE FIX IS TO RE WIRE THE HARNESS UNDER DASH BUT IS NOT COVERED DUE TO IT BEING A WIRING ISSUE. LOSS OF PERFORMANCE IN VEHICLE IS A SAFETY ISSUE IF DRIVING ON A FREE WAY OR OTHER ROADS AND YOU CAR LOSES MOST POWER. FORD HAS SAID THAT THIS ISSUE IS NOT THE WORRY BUT IT IS A VERY KNOWN ISSUE AND CONSUMERS JUST HAVE TO PAY AND HAVE IT FIXED WHICH IS COSTS IN THE THOUSANDS FOR THERE MANUFACTURING DEFECT.THIS ISSUE HAPPENS WHEN ACCELERATING OR JUST DRIVING ON HIGHWAY OR CITY STREETS. IT HAPPENS NON STOP RANDOMLY AND HAS BEEN HAPPENIING FOR ABOUT 6 MONTHS WITH NO HELP FROM FORD TO FIX THE ISSUES.THIS IS A SAFETY ISSUE BECAUSE WHEN IT HAPPENS YOUR CAR DOES NOT WANT TO ACCELERATE IT JOLTS AND STARTS NOT BURING GASOLINE ALL THE WAY IT ALSO WILL CAUSE SMOG ISSUES DUE TO CHECK ENGINE LIGHT AND YOU ALSO NEED TO PULL VEHICLE OVER WHERE EVER YOU ARE AT TO TURN IT OFF WAIT A FEW MINS AND THEN IT BACK ON SO YOU CAN KEEP DRIVING

06/13/2017
Components: UNKNOWN OR OTHER
Incident Date: 06/12/2017
Crash: No
Fire: No
Vehicle Identification Number: 3FADP4AJ4DM******
Summary

THIS CAR HAS TRANSMISSION/CLUTCH ISSUES. I'VE TAKEN IT TO FORD AND THEY ARE SAYING IT'S THE BRAKES. THE SOUND THAT MY CAR IS MAKING HAS NOTHING TO DO WITH BRAKES. MY CAR HESITATES, SHUDDERS, JERKS WHEN DRIVING. IT ALSO HAS A LOUD NOISE THAT I'VE BEEN TOLD ONCE BY FORD THAT IT SOUNDED LIKE THE CLUTCH. NOW THEY SAY THERE IS NOTHING WRONG WITH CLUTCH/TRANSMISSION. MY CAR FEELS LIKE IT'S A STICK SHIFT AND WHEN DRIVING SOMETIMES IT FEELS LIKE IT'S GOING TO STALL AFTER STOPPING. SOMETIMES I CAN'T GET IT TO REACH THE SPEED I WANT AND IT HAS DIFFICULTY ACCELERATING. I DO NOT FEEL SAFE DRIVING IT THAT IS WHY I HAVE TAKEN IT TO FORD AGAIN. I HAVE VIDEOS WITH THE NOISE IT'S MAKING AND I HAVE EVEN PLAYED IT FOR THE PEOPLE AT FORD. DESPITE HAVING HEARD THE VIDEO AND HAVING DRIVEN MY CAR, THEY SAY IT'S FINE, NOTHING IS WRONG WITH IT. THE NOISE IS GETTING WORSE AND I FEEL LIKE IF I CONTINUE DRIVING THE CAR I WILL GET INTO AN ACCIDENT.

05/28/2017
Components: POWER TRAIN,ENGINE
Incident Date: 05/27/2017
Crash: No
Fire: No
Vehicle Identification Number: 3FADP4BJ2DM******
Summary

BOUGHT THIS CAR NEW ON 12/22/2013 AND HAVE BEEN HAVING TRANSMISSION PROBLEMS FROM DAY 3 OF OWNING IT. THIS CAR IS NOT SAFE TO DRIVE. IT GRINDS, CLICKS AND MAKES HORRIBLY LOUD NOISES. IT STALLS IN THE MIDDLE OF TURNS AND I'VE ALMOST BEEN RAN OVER MANY TIMES. IT JERKS AND ACCELERATES ON ITS OWN WITHOUT ME EVENING TELLING IT TO. NOW AT APPROXIMATELY 54,000 MILES IT WILL NO LONGER EVEN START AND THE LIGHT SAYS "TRANSMISSION MALFUNCTION SERVICE NOW." THE WRENCH LIGHT AND ENGINE LIGHT ALSO COME ON AND OFF, PERIODICALLY. FORD MOTOR COMPANY IS WELL AWARE THAT THEY PUT BAD TRANSMISSIONS IN ALL OF THESE NEW CARS AND WE HAVE BEEN ROBBED. IS IT GOING TO TAKE SOMEONE'S DEATH BEFORE SOMEONE DOES THE RIGHT THING IN THIS SITUATION?

05/11/2017
Components: POWER TRAIN
Incident Date: 03/01/2017
Crash: No
Fire: No
Vehicle Identification Number: 3FADP4BJ2DM******
Summary

I HAVE A 2013 FORD FIESTA SE AND MY CAR WILL NOT GAIN SPEED DUE TO THE CLUTCH ALSO THE CAR SHUTTERS AND SHAKES A LOT TAKING OFF, TURNING OR MOVING FROM A STOP LIGHT. THIS IS UNSAFE BECAUSE I CANNOT GAIN SPEED ENOUGH OR GO FAST ENOUGH TO GET OUT OF SOMEONES WAY OR FOR ME TO GET ON THE HIGH WAY. WHICH CAN CAUSE AN ACCIDENT AND ALMOST HAS WHICH IS VERY UNSAFE FOR ME AND OTHER DRIVERS ON THE ROAD. MY RPMS GO UP TO AT LEAST 4 OR 5 BECAUSE MY CAR WILL NOT SHIFT AND THE LOSE OF POWER IS SO BAD THIS HAPPENS AGAIN ALMOST EACH TIME I MOVE FROM A STOP LIGHT AND I TAKE OFF TO GO UP A HILL. IT TAKES ME LONGER TO MOVE CAUSING PEOPLE TO ALMOST HIT ME FROM BEHIND SEVERAL TIMES. THIS HAS TAKEN PLACE SENSE I GOT THE CAR IN FEBRUARY OF 2017 AND IT HAS CONTINUED TO HAPPEN.

05/05/2017
Components: VEHICLE SPEED CONTROL
Incident Date: 05/26/2016
Crash: No
Fire: No
Vehicle Identification Number: 3FADP4BJ3DM******
Summary

I AM REQUESTING THAT NHTSA INVESTIGATE THE SEVERE SHAKE/SHUDDER OF THE VEHICLE WHILE ACCELERATING FROM A STOPPED POSITION AS WELL AS THE VEHICLE EITHER JERKING FORWARD OR BECOMING SLUGGISH WHEN ACCELERATING FROM A STOPPED POSITION. ALSO, AN INVESTIGATION NEEDS TO BE PERFORMED ON THE TRANSMISSION BECOMING STUCK IN GEARS WHILE DRIVING ON THE HIGHWAY AT VARIOUS SPEEDS. THESE COMPLICATIONS HAVE HAPPENED MANY TIMES. FORD CONFIRMS THAT THIS IS NORMAL AND THAT THE CAR NEEDS TO BE DRIVEN DIFFERENTLY OR THAT THEY COULDN`T FIND A PROBLEM. THE CLUTCH HAS BEEN REPLACED MULTIPLE TIMES AS WELL AS THE INNER AND OUTER SEALS AND THE PCM/TCM HAS BEEN REPROGRAMMED. ADAPTIVE LEARNING WAS ALSO PERFORMED. THIS IS A SAFETY HAZARD BECAUSE IT AFFECTS MY ABILITY TO CONTROL MY SPEED, ACCELERATION AND DECELERATION WHICH IN RETURN COULD LEAD TO A SERIOUS ACCIDENT.

04/25/2017
Components: LATCHES/LOCKS/LINKAGES
Incident Date: 12/01/2016
Crash: No
Fire: No
Summary

2013 FORD FIESTA. CONSUMER WRITES IN REGARDS TO DOOR LATCH MALFUNCTION AND SEEKS REIMBURSEMENT FOR INSTALLATION OF RECALLED DOOR LATCH PART. *SMD *JS

04/25/2017
Components: ENGINE
Incident Date: 12/01/2013
Crash: No
Fire: No
Vehicle Identification Number: 3FADP4AJ1DM******
Summary

MULTIPLE PROBLEMS WITH TRANSMISSION, JERKING, SHUTTERING, LOSS OF POWER. THIS IS AN ONGOING PROBLEM THAT FORD SAYS IS BECAUSE OF THE AUTOMATIC CLUTCH.

04/18/2017
Components: LATCHES/LOCKS/LINKAGES
Incident Date: 09/15/2016
Crash: No
Fire: No
Vehicle Identification Number: 3FADP4BJ1DM******
Summary

TL* THE CONTACT OWNS A 2013 FORD FIESTA. THE CONTACT STATED THAT THE VEHICLE WAS REPAIRED PER NHTSA CAMPAIGN NUMBER: 15V246000 (LATCHES/LOCKS/LINKAGES). AFTER THE REPAIR, WHILE DRIVING 45 MPH, THE REAR PASSENGER SIDE DOOR OPENED INDEPENDENTLY AND COULD NOT BE CLOSED. THE VEHICLE WAS TAKEN TO A DEALER WHERE IT WAS DIAGNOSED THAT THE DOOR LATCH FAILED AND NEEDED TO BE REPLACED. THE VEHICLE WAS REPAIRED, BUT THE FAILURE RECURRED AND THE FRONT PASSENGER SIDE DOOR OPENED INDEPENDENTLY AS WELL. THE VEHICLE WAS AGAIN TAKEN TO THE DEALER WHERE THE DEALER STATED THAT THE CONTACT WOULD HAVE TO PAY OUT OF POCKET AS THE RECALL REPAIR HAD ALREADY BEEN COMPLETED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOT MADE AWARE OF THE ISSUE. THE APPROXIMATE FAILURE MILEAGE WAS 82,000.

04/03/2017
Components: POWER TRAIN
Incident Date: 04/01/2017
Crash: No
Fire: No
Vehicle Identification Number: 3FADP4EJ2DM******
Summary

2013 FORD FIESTA - CLUTCH PACKAGE REPLACED TWICE - 20,000MILES AND AGAIN AT ABOUT 60,000 MILES. "TRANSMISSION FAILURE - SERVICE NOW" MESSAGE APPEARED SEVERAL DAYS AFTER SECOND REPAIR/REPLACEMENT WHILE DRIVING CAR ON A CITY SIDE ROAD; GOING ABOUT 35 MPH; THREE PEOPLE IN CAR; SIGNAL WENT OFF AND ON SEVERAL TIMES, BUT WAS ABLE TO DRIVE IT; TOOK IT TO A FORD DEALER WHO SAID THERE WAS CORROSION AND A REPLACEMENT CONNECTOR WAS ORDERED -"WE'LL CALL WHEN IT COMES IN...". SEVERAL DAYS LATER IN A DIFFERENT LOCATION, SAME MESSAGE APPEARED, BUT STAYED ON; DRIVING ABOUT 35MPH ON RESIDENTIAL AREA OF CITY; THEN ENGINE RACED BUT DID NOT SHIFT GEARS; CAR SHUTTERED; BUT DID NOT SEEM TO GET POWER; COASTED TO SIDE OF ROAD AND CALLED FOR HELP. CAR TOWED TO A DIFFERENT DEALER.

04/02/2017
Components: STRUCTURE
Incident Date: 04/02/2017
Crash: No
Fire: No
Vehicle Identification Number: 3FADP4EJ4DM******
Summary

PLACED A CASE OF WATER IN THE REAR SEAT ON THE PASSENGER SIDE AFTER GROCERY SHOPPING. DOOR MADE A WORRYING "THUNK" WHEN CLOSED AND CAME RIGHT BACK OPEN. INSPECTED LATCH; NO LONGER LOCKS IN PLACE WHEN CLOSED. LUCKILY WIFE WAS WITH ME AND ABLE TO HOLD THE DOOR CLOSED ON THE WAY HOME.

03/30/2017
Components: POWER TRAIN
Incident Date: 01/04/2014
Crash: No
Fire: No
Vehicle Identification Number: 3FADP4BJ0DM******
Summary

TL* THE CONTACT OWNS A 2013 FORD FIESTA. THE CONTACT STATED THAT WHILE DRIVING AT 10 MPH, THE VEHICLE HESITATED UNTIL IT SHIFTS GEAR WITHOUT WARNING. THE VEHICLE WAS TAKEN TO A DEALER WHERE IT WAS DIAGNOSED WITH A TRANSMISSION FAILURE. THE CONTACT STATED THAT THE TRANSMISSION WAS REPLACED TO A HYBRID TRANSMISSION. THE CLUTCH WAS REPLACED TWICE ALONG WITH THE TRANSMISSION COMPUTER WAS RESET FOUR TIMES. THE FAILURE PERSISTED ON SEVERAL OCCASIONS. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS MILEAGE WAS 9,000.

03/22/2017
Components: STRUCTURE
Incident Date: 03/01/2017
Crash: No
Fire: No
Vehicle Identification Number: 3FADP4EJXDM******
Summary

CAR WAS PARKED IN MY DRIVEWAY. OPENED DOOR AND PUT ITEMS INSIDE. CLOSED BACK BACK PASSENGER DOOR ON MY 4 DOOR HATCHBACK AND THE LOCK BROKE FOR NO REASON AT ALL. DOOR WOULD NOT LOCK OR STAY CLOSED AS THE PART BROKE FOR NO REASON.

03/16/2017
Components: POWER TRAIN
Incident Date: 02/18/2017
Crash: No
Fire: No
Vehicle Identification Number: 3FADP4BJXDM******
Summary

TL* THE CONTACT OWNS A 2013 FORD FIESTA. WHILE THE ACCELERATOR PEDAL WAS DEPRESSED, AN ABNORMAL NOISE WAS HEARD FROM THE FRONT OF THE VEHICLE. THE CONTACT ALSO HEARD A GRINDING NOISE WHEN THE ACCELERATOR PEDAL WAS DEPRESSED. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC WHERE IT WAS DIAGNOSED THAT THE TRANSMISSION NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 101,000. UPDATED 05/30/17*LJ THE CONSUMER STATED THE TRANSMISSION WOULD NOT SHIFT CORRECTLY. THERE WERE LOOSE WIRES ON THE STARTER. UPDATED 12/04/2017*JS

03/15/2017
Components: POWER TRAIN
Incident Date: 09/12/2016
Crash: No
Fire: No
Summary

THE TRANSMISSION "JOLTS" AND IS NOT A SMOOTH CHANGE OF GEARS ESPECIALLY FROM A STOP AND MOVING UP THROUGH THE GEARING TO CRUISING. ITS A NASTY ADVENTURE TO GET TO CRUISING SPEED AND THIS IS CERTAINLY NOT NORMAL AS I HAVE BEEN DRIVING VEHICLES FOR OVER 40 YEARS AND THIS IS A FORD PROBLEM AND AFTER THIS EXPERIENCE I WOULD NOT PURCHASE FORD AGAIN

03/12/2017
Components: POWER TRAIN
Incident Date: 06/03/2015
Crash: No
Fire: No
Vehicle Identification Number: 3FADP4BJ4DM******
Summary

TRANSMISSION ISSUE HESITATES APON EXCELLERATION.. CLOSE TO STALLIMG EXSTREMELY DANGEROUS WHEN PULLING OUT INTO TRAFFIC @ STOP SIGN EXCELLERATING SITUATION TO MERGE INTO MOVING TRAFFIC HASBEEN AN PRBLOM FOR SEVERAL YEARS NOW HAS BEEN TO DEALERSHIP AT LEASR 3 TIMES FOR THIS COMPLAINT

02/28/2017
Components: EXTERIOR LIGHTING
Incident Date: 02/28/2017
Crash: No
Fire: No
Vehicle Identification Number: 3FADP4BJ6DM******
Summary

THERE IS A PROBLEM WITH THE LOW BEAM HEADLIGHTS. THEY ORIGINALLY HAD INTERMITTENT PROBLEMS WHERE THEY WOULD NOT COME ON. ORIGINALLY IT WAS ONLY HAPPENING WHEN THE COURTESY FEATURE WAS USED. TONIGHT THEY STOPPED COMING ON PERIOD. I HAVE NOT USED THE COURTESY FEATURE FOR QUITE SOME TIME SINCE I DISCOVERED THAT IT WAS CAUSING THE LOW BEAM ISSUE. AS I GOOGLE SEARCHED THE PROBLEM I AM FINDING THAT I AM NOT A LONE PROBLEM, THERE ARE OTHER PEOPLE HAVINFG THE SAME ISSUE. IT IS DEFINITELY SOMETHING THAT SOMEONE ON THE FEDERAL LEVEL SHOULD LOOK INTO. NO LOW BEAMS BUT THE HIGH BEAMS AND OTHER LIGHTS WORK PERFECTLY FINE. THE CAR WAS INITIALLY PARKED WHEN I TURNED MY LIGHTS ON AND I IMMEDIATELY DISCOVERED A LACK OF ANY LOW BEAM HEADLIGHTS. DRIVING AND TRYING TO SWITCH BETWEEN LOW AND HIGH BEAM ACCOMPLISHED NOTHING AS IT APPEARS THE LOW BEAMS ARE OUT PERIOD. BULBS AND FUSES ARE ALL GOOD.

02/16/2017
Components: POWER TRAIN
Incident Date: 02/16/2017
Crash: No
Fire: No
Vehicle Identification Number: 3FADP4EJ0DM******
Summary

THE CAR STUTTERS UPON ACCELERATION INTERMITTENTLY. WE HAVE HAD IT IN THE SHOP TWICE AND WILL BE GOING IN ONCE AGAIN. THE CLUTCH HAS BEEN CLEANED UP AND REPLACED. IT HAS BEEN REPORTED THAT TCM'S ARE THE ISSUE. ON 2/15, MY DAUGHTER WAS STOPPED AT A LIGHT. WHEN SHE TRIED TO GO; IT STOPPED AND WOULD NOT MOVE. SHE HAD TO SHUT DOWN THE CAR TO GET IT MOVING ONCE AGAIN. THIS PROBLEM IS CONSTANTLY RETURNING.

02/15/2017
Components: POWER TRAIN,UNKNOWN OR OTHER,ENGINE
Incident Date: 06/28/2013
Crash: No
Fire: No
Vehicle Identification Number: 3FADP4BJXDM******
Summary

MY FORD FIESTA IT DOES NOT WORK RIGHT SINCE I BOUGHT IT NEW. I WENT BACK TO FORD CAR DEALER THEY SAID THEY DON'T KNOW WHAT IS WRONG WITH IT. THEN ABOUT 30DAYS LATTER FOUND OUT WHAT IS WRONG WITH IT ,I TOOK THE CAR IN TO HAVE IT FIXED GOT IT BACK STILL DOES THE SAME THING . SOMETIMES I TRY TO GET IT TO TAKE OFF FROM A STOP SING AN IT WILL NOT TAKE OF GOOD .I AM THE CITY CAR IN FRONT OF ME SLOW DOWN THEN THE CAR DOES NOT WANT TO GO UP THE HILL .WHEN IT GETS WARM IT RUNS REAL BAD .I GOT IT GOING 25 MPH IN CITY I TRY TO GIVE IT MORE GAS AND IT PUTT PUTT ALL THE TIME .I CALL FORD DEALERS TELL ME BRING IT IN NOTHING HAS HELPED IT . THEY TOLD ME TO HIT THE GAS PEDAL HARD I TRIED THAT DOES NOT HELP .IN JUNE 2016 GOT A LETTER IN MAIL MY DOOR LOCK NEED TO BE FIXED I WENT TO FORD DEALER SAID THEY DON'T KNOW HOW TO FIX IT YET .THE DOOR OPENED BY ITSELF ONE TIME .IT DOES IT ON HIGHWAY WHEN COME TO A HILL TO GIVE MORE GAS AND IT PUTT .THIS CAR THE WAY IT ACTS I WILL NOT SELL IT TO ANY ONE .IT WILL KILL THEM OR ME DRIVING IT .

02/15/2017
Components: LATCHES/LOCKS/LINKAGES
Incident Date: 05/12/2016
Crash: No
Fire: No
Vehicle Identification Number: 3FADP4BJ4DM******
Summary

TL* THE CONTACT OWNS A 2013 FORD FIESTA. THE CONTACT WAS NOT EXPERIENCING A FAILURE UNTIL A RECALL REPAIR WAS COMPLETED FOR NHTSA CAMPAIGN NUMBER: 15V246000 (LATCHES/LOCKS/LINKAGES). MONTHS LATER, THE FRONT PASSENGER SIDE DOOR LATCH FAILED TO FUNCTION. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE AND PROVIDED NO SOLUTION OTHER THAN THE CONTACT REPLACING THE PART WITH THE SAME PART. THE RECALL REMEDY FAILED TO PROVIDE A SOLUTION. THE FAILURE MILEAGE WAS NOT AVAILABLE.

02/15/2017
Components: POWER TRAIN,LATCHES/LOCKS/LINKAGES
Incident Date: 06/15/2013
Crash: No
Fire: No
Vehicle Identification Number: 3FADP4BJXDM******
Summary

TL* THE CONTACT OWNS A 2013 FORD FIESTA. ON SEVERAL OCCASIONS, WHILE ATTEMPTING TO ACCELERATE, THE VEHICLE HESITATED. WHEN THE ACCELERATOR PEDAL WAS DEPRESSED, THE VEHICLE HESITATED AND FAILED TO OPERATE AS INTENDED. THE DEALER DIAGNOSED THAT THE TRANSMISSION NEEDED TO BE REPAIRED. THE VEHICLE WAS REPAIRED; HOWEVER, THE FAILURE RECURRED. WHILE DRIVING 45 MPH, THE REAR PASSENGER DOOR BECAME AJAR. THE VEHICLE WAS INCLUDED IN NHTSA CAMPAIGN NUMBER: 15V246000 (LATCHES/LOCKS/LINKAGES); HOWEVER, THE PART WAS NOT AVAILABLE FOR THE REPAIR. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 43,000.

02/02/2017
Components: POWER TRAIN
Incident Date: 02/01/2017
Crash: No
Fire: No
Vehicle Identification Number: 3FADP4BJ6DM******
Summary

THE CAR BOGS DOWN, IS SLOW SHIFTING IN GEAR AND AFTER COMING FROM A COMPLETE STOP SOMETIMES WILL NOT GO. IT HAS BEEN IN AND OUT OF THE DEALER AND WITH 30000 MILES IS BECOMING A POTENTIAL SAFETY RISK WHICH COULD HARM OF KILL THE DRIVERS AND PASSENGERS.

01/10/2017
Components: POWER TRAIN
Incident Date: 12/12/2016
Crash: No
Fire: No
Vehicle Identification Number: 3FADP4BJ8DM******
Summary

TL* THE CONTACT OWNS A 2013 FORD FIESTA. THE CONTACT STATED THAT THE VEHICLE STALLED WHILE DRIVING AT 35 MPH. THE VEHICLE WAS TAKEN TO THE DEALER WHERE THEY DIAGNOSED THAT THEY NEEDED TO REPLACE TRANSMISSION CLUTCH SHUDDER AND TRANSMISSION CONTROL MODULE. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS AT 47,000. *CN

12/31/2016
Components: POWER TRAIN
Incident Date: 12/21/2016
Crash: No
Fire: No
Vehicle Identification Number: 3FADP4BJ6DM******
Summary

POWER FORD SAYS THAT THE TRANSMISSION CLUTCHES HAVE PROBLEMS. HAVE 48000 MILES AND THE TRANSMISSION WAS BAD AT 21000 MILES AND HAS GOTTEN WORSE. BUCKS WHEN YOU TAKE OFF FROM STOP AND WHEN PULLING INTO TRAFFIC ON 101 AND IT DOES NOT GO I HAVE TO PUT INTO LOW TO GET ACROSS STREET. HAVE FRIENDS THAT WILL NOT RIDE WITH ME BECAUSE THE CAR IS UNSAFE. DEALER STATES THIS IS A COMMON PROBLEM WITH THESE TRANSMISSIONS FOR A NUMBER OF YEARS. FORD SAYS A COMMON PROBLEM. DEALER SAYS CANNOT GET PARTS TO REPAIR FROM FORD.

12/29/2016
Components: VEHICLE SPEED CONTROL
Incident Date: 09/09/2013
Crash: No
Fire: No
Vehicle Identification Number: 3FADP4BJ6DM******
Summary

TL* THE CONTACT OWNS A 2013 FORD FIESTA. WHILE DRIVING AT ANY SPEED, THERE WAS A WIND FLAPPING NOISE COMING FROM THE FRONT DRIVER SIDE OF THE VEHICLE. THE VEHICLE ACCELERATED ON IT'S OWN WITH HESITATION INTERMITTENTLY. IN ADDITION, THE ENTIRE VEHICLE SHUDDERED WITHOUT WARNING. THE ISSUE RECURRED NUMEROUS TIMES. THE VEHICLE WAS DRIVEN TO THE DEALER. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOTIFIED. THE APPROXIMATE FAILURE MILEAGE WAS 10.

12/27/2016
Components: ELECTRICAL SYSTEM
Incident Date: 12/26/2016
Crash: No
Fire: No
Vehicle Identification Number: 3FADP4BJ5DM******
Summary

MY "ENGINE MALFUNCTION SERVICE NOW" LIGHT CAME ON. THE VEHICLE HAS 30,300 MILES. TOOK IT IN AND WAS TOLD THAT THE WIRES FROM THE GAS PEDAL TO THE PANEL WERE "FRAYED." THEY COULDN'T GIVE ME AN ANSWER ON HOW THIS OCCURRED BUT THAT IT WOULD COST $875.00. MY 3YR/36,000 WARRANTY IS UP. I DID TAKE IT IN FOR THE CHECK UP BEFORE WARRANTY EXPIRED AND WAS TOLD EVERYTHING WAS OK. TODAY I WAS TOLD THAT THEY WOULDN'T HAVE SEEN THIS DURING THAT INSPECTION. I HAVE NO CHOICE BUT TO GET IT FIXED BUT 30,300 MILES AND NO EXPLANATION ON HOW THE WIRES FRAYED?

12/22/2016
Components: ELECTRICAL SYSTEM
Incident Date: 09/05/2016
Crash: No
Fire: No
Vehicle Identification Number: 3FADP4BJ6BR******
Summary

TL* THE CONTACT OWNS A 2013 FORD FIESTA. WHEN THE VEHICLE WAS STARTED, THE CONTACT HEARD A LOUD POPPING NOISE NEAR THE RADIO. AT TIMES, THE RADIO FAILED TO TURN OFF. THE VEHICLE WAS NOT YET INSPECTED AND DIAGNOSED BY A DEALER. THE RADIO CONTINUED TO STAY ON AFTER THE VEHICLE WAS TURNED OFF. AN INDEPENDENT MECHANIC SUGGESTED THAT A FUSE BE DISCONNECTED, BUT THE CONTACT NEEDED A PERMANENT SOLUTION. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS NOT AVAILABLE.

12/06/2016
Components: POWER TRAIN
Incident Date: 06/17/2015
Crash: No
Fire: No
Summary

TL* THE CONTACT OWNS A 2013 FORD FIESTA. WHILE ATTEMPTING TO SHIFT THE VEHICLE, A TRANSMISSION ERROR MESSAGE ILLUMINATED. THE VEHICLE BEGAN TO JERK FORWARD. THE DEALER DIAGNOSED THAT THE TRANSMISSION CONTROL MODULE FAILED AND NEEDED TO BE REPLACED. THE VEHICLE WAS REPAIRED; HOWEVER, THE FAILURE WAS PERSISTENT. THE CONTACT ALSO MENTIONED THAT SEVERAL DIFFERENT REPAIRS WERE MADE TO THE VEHICLE. THE MANUFACTURER WAS NOTIFIED. THE FAILURE MILEAGE WAS APPROXIMATELY 8,000. THE VIN WAS NOT AVAILABLE.

12/06/2016
Components: POWER TRAIN
Incident Date: 12/05/2016
Crash: No
Fire: No
Vehicle Identification Number: 3FADP4AJ7DM******
Summary

THIS IS AT LEAST THE 3RD TIME THE VEHICLE HAS BEEN INTO THE DEALER FOR TRANSMISSION ISSUES. I HAVE ADDRESSED THE ISSUE WITH PHIL LONG FORD AS WELL AS THE FORD MOTOR COMPANY. THE CLUTCH WAS REPLACED LAST YEAR. AT FIRST PHIL LONG FORD TOLD ME THERE WAS NOTHING WRONG WITH MY CAR. THEN THEY SAID THE TRANSMISION NEEDED TO BE REPLACED WHICH THEY DID, AFTERWORDS I DROVE THE CAR AND IT CONTINUES TO JERK, SHUDDER, AND SPUTTER THROUGH GEARS AFTER A STOP OR AT LOW SPEEDS. THIS SEEMS TO HAPPEN ON HILLS. THE CAR HESITATES TO PICK UP SPEED AND THEN IT FEELS LIKE IT CATCHS THEN I GET JERKED BACK AS THE CAR JUMPS FORWARD. IT VARRIES DAY TO DAY SOME DAYS THE CAR RUNS SMOOTHER THAN OTHERS, THERE IS NO RHYME OR REASON. OUT SIDE TEMPERATURE DOES NOT SEEM TO MAKE A DIFFERENCE, HOWEVER WHEN THE CAR WARMS UP IT BECOMES MORE NOTICEABLE. PHIL LONG FORD TOOK THE CAR FOR A TEST DRIVE AND TOLD ME IT WAS NORMAL AND I WOULD HAVE TO DRIVE IT FOR AT LEAST 1000 MILES TO HAVE THE CAR 'LEARN' HOW I DRIVE. THEY SAID FORD MOTOR COMPANY WILL NOT ALLOW THEM TO DO ANYTHING UNTIL AFTER THIS HAS BEEN COMPLETED. THE CAR HAS JUMPED INTO GEAR AND ALMOST HIT THE CAR IN FRONT OF ME AT A STOPLIGHT.

12/04/2016
Components: POWER TRAIN
Incident Date: 11/01/2013
Crash: No
Fire: No
Vehicle Identification Number: 3FADP4BJXDM******
Summary

TRANSMISSION MADE DISTRACTING GRINDING NOISES AND DANGEROUS LUNGING LURCHING UNSTEADY INTERMITTENT MOVEMENTS DURING CITY DRIVING. *TR

11/28/2016
Components: POWER TRAIN,ELECTRICAL SYSTEM
Incident Date: 07/01/2016
Crash: No
Fire: No
Vehicle Identification Number: 3FADP4BJ6DM******
Summary

TL* THE CONTACT OWNS A 2013 FORD FIESTA. WHILE DRIVING 30 MPH, THE VEHICLE STALLED WITHOUT WARNING. THE VEHICLE WAS ABLE TO RESTART AFTER THE VEHICLE COOLED OFF. THE DEALER WAS UNABLE TO DIAGNOSE THE VEHICLE. THE CONTACT RECEIVED A LETTER STATING THAT THE VEHICLE NEEDED A SOFTWARE UPDATE TO GIVE A VISUAL WARNING FOR WHEN THE TRANSMISSION WAS ABOUT TO FAIL. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS APPROXIMATELY 33,000.

11/28/2016
Components: POWER TRAIN
Incident Date: 11/25/2016
Crash: No
Fire: No
Vehicle Identification Number: 3FADP4EJ5DM******
Summary

THIS IS AT LEAST THE 3RD TIME THE VEHICLE HAS BEEN INTO THE DEALER FOR TRANSMISSION ISSUES. I HAVE ADDRESSED THE ISSUE WITH BEYER FORD AS WELL AS THE FORD DEALER NEAR MY PARENT'S HOUSE IN PA WHERE I OFTEN TRAVEL. THE CLUTCH WAS REPLACED LAST YEAR. FORD TELLS ME THAT THE SYMPTOMS ARE 'NORMAL' AND WITH IN THE CORRECT RANGE BUT THIS IS A SERIOUS CONCERN. FOR AWHILE NOW, THE CAR CONTINUES TO JERK, SHUDDER, AND SPUTTER THROUGH GEARS AFTER A STOP. CAR NOTICEABLY VIBRATES AND THERE ARE LOUD, RATTLING AND GRINDING NOISES ASSOCIATED WITH THE ISSUE ESPECIALLY AT LOW SPEEDS. THIS IS ESPECIALLY AN ISSUE ON HILLS. THE CAR HESITATES TO PICK UP SPEED AND SEEMS TO 'CATCH' FOR A FEW SECONDS AND THEN I GET JERKED BACK AS THE CAR TRIES TO MOVE FORWARD. SOME DAYS THE CAR RUNS SMOOTHER THAN OTHERS BUT THERE IS NO RHYME OR REASON AND MORE OFTEN THAN NOT THERE ARE MAJOR ISSUES. TEMPERATURE DOES NOT SEEM TO MAKE A DIFFERENCE-IT'S ACTUALLY MORE NOTICEABLE ONCE THE CAR HAS BEEN WARMED UP AND HAS BEEN ON THE ROAD FOR AWHILE. ADDITIONALLY, THE CAR WOULD NOT START OVER THE WEEKEND. THE BATTERY WAS FINE AND THE STARTER TURNED BUT THE ENGINE WOULD NOT FIRE. EVENTUALLY THE CAR DID START, BUT THE SHAKING AND GRINDING WAS EVEN MORE NOTICEABLE THAN USUAL.

11/25/2016
Components: POWER TRAIN
Incident Date: 11/01/2016
Crash: No
Fire: No
Vehicle Identification Number: 3FADP4CJ8BM******
Summary

I BOUGHT THIS CAR USED FROM A DEALERSHIP FOR MY DAUGHTER AS A CAR FOR COLLEGE. THE TRANSMISSION BEGAN STUTTERING WITHIN 2 MONTHS OF PURCHASE AND THEY SAID THEY HAD TO REPLACE THE CLUTCH AND REPROGRAM IT. AFTER ANOTHER PERIOD OF TIME THE SAME THING WAS HAPPENING, AGAIN WE HAD TO HAVE SOMETHING REPROGRAMMED. 4 MONTHS LATER IT IS HAPPENING AGAIN. I AM CONCERNED THAT THE CAR WILL SHUT OFF AS IT HESITATES AND SHUTTERS WHEN OPERATING AT LOW SPEEDS. THE SHUTTERING AND HESITATING IS VERY NOTICEABLE AT CITY DRIVING SPEEDS. WITH ALL OF THE COMPLAINTS ON THIS TRANSMISSION/CLUTCH WHY IS THIS NOT BEING LOOKED AT CLOSER BY FORD?

11/22/2016
Components: POWER TRAIN,UNKNOWN OR OTHER
Incident Date: 11/21/2016
Crash: No
Fire: No
Vehicle Identification Number: 3FADP4BJ5DM******
Summary

WENT TO START MY VEHICLE AND IT DID NOT TURN ON AT ALL. THERE IS JUST A CLICKING NOISE, SO THE STARTER IS GOOD, HOWEVER THE BATTERY WAS DEAD. I JUMPED STARTED THE CAR AND WAS ABLE TO DRIVE. MY INFORMATION SCREEN SAID, "TRANSMISSION MALFUNCTION PLEASE SERVICE NOW". THE VEHICLE WOULD RUN AT 4,000 RPMS BEFORE SHIFTING WHEN USUALLY IT'S SUPPOSED AND DID SHIFT AT 3,500 RPMS. AS I WOULD BRAKE AND BE UNDER 5MPH THE VEHICLE WOULD LURCH FORWARD AND I WOULD HAVE TO SLAM MY BRAKES IN ORDER TO MAKE A COMPLETE STOP AND AVOID HITTING THE VEHICLE IN FRONT OF ME. I TOOK IT BACK HOME AND HAVEN'T DROVE IT SINCE. TODAY I TRIED TO UNLOCK MY CAR WITH MY WIRELESS KEY FOB AND THE DOORS WOULDN'T UNLOCK. MY VEHICLE COMPLETELY LOST ALL POWER. ON THE FORD WEBSITE FOR MY SPECIFIC VEHICLE, IT SHOWS I HAVE FIELD SERVICE ACTIONS. FSA TITLE: TRANSMISSION CLUTCH SHUDDER / TRANSMISSION INPUT SHAFT SEAL WARRANTY EXTENSION. 150,000/ 10 YEAR WARRANTY. FSA TITLE: TRANSMISSION CONTROL MODULE EXTENDED WARRANTY COVERAGE. I HAVE LEARNED THE TRANSMISSION CONTROL MODULE CAN END UP HAVING A SHORT AND YOUR CAR CAN SHUTTER WHEN IT SHIFTS AND IT CAN LOSE ALL POWER. THIS IS VERY DANGEROUS AND SHOULD BE ADDRESSED BY FORD AND THE NATIONAL HIGHWAY TRAFFIC SAFETY ADMINISTRATION, BEFORE SOMEONE LOSES THEIR LIFE.

11/09/2016
Components: POWER TRAIN
Incident Date: 08/12/2013
Crash: No
Fire: No
Vehicle Identification Number: 3FADP4BJ9DM******
Summary

I BOUGHT THIS CAR IN AUG 2013 CAR BEGAN HESITATING AND JERKING WHEN TRYING TO ACCELERATE. MY CAR HAS BEEN IN THE SERVICE DEPARTMENT MORE THAN 4 OR 5 TIMES WITHIN 3 YEARS AND FOR THE SAME ISSUE. THE PROBLEM IS THE TRANSMISSION CLUTCH AND IT NEEDS TO BE REPLACED, THE LAST TIME IT TOOK ALMOST A WEEK TO GET THE PARTS AND TO REPLACED IT. THIS IS REALLY INCONVENIENT ESPECIALLY THE FIRST FEW TIMES THEY DID NOT PROVIDE NO LOANER. BUYING THIS CAR WAS A TOTAL LOSS OF MONEY BECAUSE AS SOON AS THIS WARRANTY ENDS, I WILL END UP PAYING FOR THESE REPAIRS. FORD IS DOING ANYTHING ABOUT IT WITH THE EXCEPTION OF REPLACING THE CLUTCH IF THERE IS STILL WARRANTY.

10/26/2016
Components: ENGINE
Incident Date: 09/01/2014
Crash: No
Fire: No
Vehicle Identification Number: 3FADP4TJXDM******
Summary

TRANSMISSION SHUDDERS WHILE ACCELERATING, IT FEELS AS THOUGH CAR WILL NOT MOVE FORWARD WITHOUT SPUTTERING. INITIALLY CAR DRIFTED BACKWARD WHILE STOPPED ON A DECLINE. TRANSMISSION WAS SUPPOSEDLY REPAIRED, HAD MORE PROBLEMS AFTER REPAIRS, HAD TO REPLACE TWO FRONT TIRES, NOISE CAME FROM FRONT TIRES AND DASHBOARD VIBRATED. NOW TRANSMISSION IS SPUTTERING AGAIN WHILE ACCELERATING

10/26/2016
Components: FUEL/PROPULSION SYSTEM
Incident Date: 08/13/2016
Crash: No
Fire: No
Summary

WAS TOLD TPS WAS BAD VEHICLE SHUTTERS AND LOOSES POWER SHUTS OFF ON FREEWAY VERY DANGEROUS THE HOLE THROTTLE BOD MUST BE PURCHASED TO FIX BUT WHEN TAKEN TO DEALERSHIP WAS TOLD RUNS FINE AFTER 3 TIME WHEN IT WAS DOING IT AGAIN WENT STRAIGHT TO DEALER TOLD ME IS POSSIBLY THROTTLE POSITION SENSOR MAY BE PROBLEM

10/26/2016
Components: POWER TRAIN
Incident Date: 10/01/2016
Crash: No
Fire: No
Vehicle Identification Number: 3FADP4AJ7DM******
Summary

CAR BEGAN HESITATING AND JERKING, WHEN TRYING TO ACCELERATE IT WOULD BOG DOWN WHEN TRYING TO DRIVE, GOING THROUGH INTERSECTIONS AFTER A STOP CAR WAS ALMOST HIT A NUMBER OF TIMES DUE TO CAR STALING . MY WIFE AND I TOOK THE CAR TO THE DEALER ON OCTOBER 20TH 2015 FOR THE 4TH TIME, THEY SAID IT WAS CLUTCH AND THEY REPLACED IT THEN CALLED AND SAID IT WAS TRANSMISSION AND THEY WOULD REPLACE THAT. WE DIDN'T CAR BACK UNTIL JAN 16 2016 I TOOK THE CAR TO WORK THE NEXT DAY, WHILE ON THE HIGHWAY THE CAR BEGAN TO HESITATING AND JERKING. THE DEALER TOLD ME THE TRANSMISSION HAD TO BE TRAINED. WE TOOK THE CAR BACK OCTOBER 1ST 2016 DUE TO THE CAR STALING IN THE INTERSECTION AND ALMOST BEING HIT AGAIN THE DEALER TOLD ME THAT IT WAS THE CLUTCH AND IT NEEDED TO BE REPLACED AND WAS ON BACK ORDER, THEY SAID THEY DID NOT KNOW HOW LONG IT WOULD BE AND THEY ARE WAITING ON PARTS, AS OF TODAY OCTOBER 26TH 2016 MY CAR IS STILL AT THE DEALER. THIS IS A REPEAT ISSUE, I HAVE TAKEN MY CAR INTO THE DEALER A NUMBER OF TIMES AND WAS TOLD THAT THERE WAS NO ISSUE WITH THE CAR. THIS TIME THEY SAID IT WAS THE CLUTCH AND WAS A "KNOWN ISSUE" THAT FORD IS NOT DOING ANYTHING ABOUT OTHER THEN WAITING UNTIL THE WARRANTY IS UP AND FORCING YOU TO EITHER DEAL WITH THE ISSUE OR BUY A NEW CAR.

10/25/2016
Components: POWER TRAIN
Incident Date: 10/07/2016
Crash: No
Fire: No
Vehicle Identification Number: 3FAFP4EJ9DM******
Summary

MY SONS CAR BEGAN HESITATING AND JERKING, WHEN TRYING TO ACCELERATE IT WOULD BOG DOWN WHEN TRYING TO GO, GETTING ON THE HIGHWAY WAS SCARY. WE TOOK THE CAR TO THE DEALER ON AUG 19TH THEY SAID IT WAS CLUTCH AND THEY REPLACED IT THEN CALLED AND SAID IT WAS TRANSMISSION AND THEY WOULD REPLACE THAT. WE DIDN'T CAR BACK UNTIL OCT 6 MY SON TOOK THE CAR TO WORK THE NEXT DAY, WHILE ON THE HIGHWAY THE CAR BEGAN TO WHINE AS WELL AS AN ODOR HE PULLED OFF THE HIGHWAY AND MY HUSBAND WENT AND GOT THE CAR. THE DEALER PICKED THE CAR UP FROM MY DRIVEWAY LEAVING A PUDDLE. THEY ARE TELLING ME IT IS STILL THE TRANSMISSION AND THEY ARE WAITING ON PARTS, AS OF TODAY OCT 25TH MY CAR IS STILL AT THE DEALER. *TR

10/22/2016
Components: POWER TRAIN,ELECTRICAL SYSTEM
Incident Date: 07/07/2015
Crash: No
Fire: No
Vehicle Identification Number: 3FADP4AJ9DM******
Summary

CAR SPUTTERS ON TAKE OFF ALMOST DYING IN THE MIDDLE OF MAJOR INTERSECTIONS. RADIO ELECTRICAL SHORTED OUT THE FIRST 3 MONTHS AND SMOKE FROM HOOD. THE RIGHT REAR DOOR FLEW OPEN GOING DOWN THE HIGHWAY

10/12/2016
Components: POWER TRAIN
Incident Date: 10/16/2015
Crash: No
Fire: No
Vehicle Identification Number: 3FADP4AJ7DM******
Summary

TL* THE CONTACT OWNS A 2013 FORD FIESTA. WHILE DRIVING APPROXIMATELY 60 MPH, THE VEHICLE JERKED EVERY TIME THE ACCELERATOR PEDAL WAS DEPRESSED. THE VEHICLE WAS TAKEN TO A DEALER WHERE IT WAS DIAGNOSED THAT THE INNER INPUT SEAL AND CLUTCH NEEDED TO BE REPLACED. THE VEHICLE WAS REPAIRED; HOWEVER, THE FAILURE RECURRED THREE MONTHS LATER. THE VEHICLE WAS TAKEN BACK TO THE DEALER WHERE THE TECHNICIAN NOTICED THAT THE CLUTCH FRACTURED AND NEEDED TO BE REPLACED. THE VEHICLE WAS REPAIRED, BUT THE FAILURE RECURRED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 23,743.

10/06/2016
Components: POWER TRAIN,ENGINE
Incident Date: 08/08/2016
Crash: No
Fire: No
Vehicle Identification Number: 3FAUP4EJTDM******
Summary

WHEN I TAKE OFF FROM A STOP THE ENGINE CHUGS, JERKS, CHATTERS, AND GRINDS.

10/05/2016
Components: POWER TRAIN,ELECTRICAL SYSTEM,ELECTRONIC STABILITY CONTROL
Incident Date: 09/26/2016
Crash: No
Fire: No
Vehicle Identification Number: 3FADP4EJ*DM******
Summary

CASENUMBER:1024456 I HAVE BEEN TAKING MY CAR TO SUMMERVILLE FORD DEALERSHIP SINCE PURCHASED IN AUGUST OF 2015 RECALLS TRANSMISSION ISSUES DOOR LOCKS IT HAPPENED WHEN MOVING THEY SAID WOULD CALL WHEN TRANSMISSION REP.CAME IN..I WAS FINE TO DRIVE. THEN DOOR LATCHES RECALLED. THEY REPLACED,AND MY DRIVERS WINDOW STOPPED AT A POINT BEFORE GOING DOWN ALL THEWAY. IT SEEMED TO FINALLY GO DOWN BUT FELT LIKE SCRAPING OR GETTING HUNG UP. THESE FOLKS ALSO LEFT A HUBCAP OFF LAST OCTOBER THOUGH..AND DID NOT KNOW..I RULED OUT AS HUMAN GRACED AND GAVE BENEFIT OF DOUBT. WHEN I CALLED THEY WERE CLOSED. SO I BROUGHT BACK AND THEY SAID IT WAS A RELAY SWITCH...BUT I KNEW IT WASN'T BECAUSE IT WAS NOT ACTING LIKE THAT UNTIL (DOOR LATCH) REPLACEMENT. THEN IT WENT AWAY SEEMINGLY. I BROUGHT BACK AGAIN FOR CHECK ENGINE LIGHT.. THEN HAD A FAN MOTOR ISSUE THEY TOLD ME TO PAY WARRANTY AND THEY WOULD COVER.

09/26/2016
Components: STRUCTURE,UNKNOWN OR OTHER
Incident Date: 12/23/2015
Crash: Yes
Fire: No
Summary

I PURCHASED A 2013 FORD FIESTA I PURCHASED ON DECEMBER 23, 2015 AT THE LAUREL, MARYLAND CARMAX STORE. ON SATURDAY, SEPTEMBER 24TH, I WENT TO JIM COLEMAN TOYOTA TO BUY A TOYOTA PRIUS. THEY EXAMINED MY FORD FOR ITS TRADE-IN VALUE. THE MANAGER, WHO WAS A FORMER CARMAX MANAGER, EXAMINED THE CAR AND INFORMED ME THAT MY FORD FIESTA HAS UNIBODY DAMAGE. THE REAR DRIVER'S SIDE AS BE REPLACED. THE CAR HAS UNIBODY DAMAGE WAS NOT DISCLOSED TO ME WHEN I PURCHASED THIS CAR ON DECEMBER 23, 2015. I PURCHASED THE CAR FOR $14,000, WHICH IS FAR ABOVE THE BLUE BOOK VALUE OF $9,419. IN MARCH 2016, I BOUGHT THE CAR TO CARMAX IN LAUREL FOR OVERHEATING. THE HEAT PUMP WAS REPLACED FOR $250. ADDITIONALLY, ON SEPTEMBER 15TH, I PAID FOR REPAIRS AT THE CARMAX GAITHERSBURG STORE. THE REPAIRS WERE FOR THE FOLLOWING: 1-FRONT PASSENGER DOOR LATCH;2-TRUCK LATCH; AND 3-HORN I WAS CHARGED $250 TO REPAIR CRITICAL SAFETY FEATURES. WHILE THE CAR WAS IN GAITHERSBURG, THE BATTERY DRAINED. THE CAR DOOR COULD NOT CLOSE, SO THE INTERIOR LIGHTS REMAINED ON. I REPORTED THE DOOR LATCH PROBLEMS ON MONDAY, AUGUST 29TH. THE CAR WAS IN PARK. MY SISTER AND I WERE TRYING TO LEAVE FOR CHURCH AND THE DOOR WOULD NOT CLOSE. HOWEVER, I WAS NOT GIVEN AN APPOINTMENT UNTIL SEPTEMBER 8TH IN GAITHERSBURG AND SEPTEMBER 13TH IN LAUREL. THAT WAS QUITE A LONG TIME TO WAIT FOR SUCH A CRITICAL ISSUE. I WOULD HAVE NEVER PURCHASED A CAR WITH UNIBODY DAMAGE HAD IT BEEN DISCLOSED. TO BE CHARGED FOR A RECALL ITEM THAT SHOULD HAVE BEEN REPAIRED PRIOR TO PURCHASE, IS UNCONSCIONABLE. I AM TOTALLY OUTRAGED.

09/07/2016
Components: POWER TRAIN
Incident Date: 12/14/2015
Crash: No
Fire: No
Summary

THE TRANSMISSION SHUTTERS. SOMETIMES IT DOESN'T CATCH AT ALL FOR A FEW SECONDS OR MOVE SO WHEN YOU ARE TRYING TO PULL OUT INTO TRAFFIC YOU END UP STUCK LINGERING IN THE MIDDLE OF THE ROAD. THIS COULD CAUSE A WRECK, ENDANGERS MINE AND MY ALREADY AT LEAST ONE DOCUMENTED CASE OF THIS ALREADY HAPPENING.

08/30/2016
Components: POWER TRAIN
Incident Date: 08/30/2016
Crash: No
Fire: No
Vehicle Identification Number: 3FADP4BJ0DM******
Summary

ISSUES WITH TRANSMISSION. FORD POWER SHIFT TRANSMISSION HAS BEEN A ISSUE MULTIPLE TIMES WITH TRANSMISSION FAILING TO PROPERLY ENGAGE AND GRINDING NOISE AND JERKING WHEN ACCELERATING AT LOW SPEEDS CAUSING STEERING TO SHAKE POSSIBLE SAFETY ISSUE IF THIS EVER HAPPENED AT HIGH SPEEDS. THIS ISSUE HAPPENS MOSTLY WHEN ACCELERATING FROM A STOP AND WHEN SLOWED TO NEAR STOP APPRX 5-10 MPH MULTIPLE COMPUTER AND TRANSMISSION CONTROLL UNIT REPROGRAM A AND CLUTCH HAS BEEN REPLACED APPROXIMATELY 8000 MILES PRIOR TO TODAY'S DATE AND HAVING SAME ISSUES AS BEFORE

08/25/2016
Components: POWER TRAIN,UNKNOWN OR OTHER
Incident Date: 08/01/2016
Crash: No
Fire: No
Vehicle Identification Number: 3FADP4BJ1DM******
Summary

MY CAR HAS TRANSMISSION ISSUES. IT SHUDDERS AND HESITATES WHEN TRYING TO GO INTO GEAR.IT HAS BEEN TO SERVICE WELL OVER 6 TIMES IN 2 YEARS. I AM TOLD THAT THIS IS THE DESIGN OF THE CAR AND I NEED TO UNDERSTAND THAT THIS 6-SPEED AUTOMATIC SHIFTS INTERNALLY DIFFERENT. WHEN ON THE OPEN ROAD AND IT IS IN GEAR IT FUNCTIONS OK. IN TOWN GOING FROM STOP LIGHT TO STOP LIGHT IS WHEN THE ISSUE OCCURS. IT HESITATES IN ACCELERATION AND SHUDDERS. IT HAS FAILED ME EXITING ONTO A MAJOR FREEWAY BY NOT KICKING INTO THE PROPER GEAR. I NO LONGER TRY TO MERGE ONTO A FREEWAY IN THIS CAR. THERE IS NOT A DOUBT IN MY MIND THAT THIS CAR IS A SAFETY ISSUE. THERE HAVE BEEN NUMEROUS COMPLAINTS JUST LIKE MINE ABOUT THIS CAR. I HAVE TRIED AND TRIED TO TELL FORD CORPORATION AND THE LOCAL DEALERSHIP ABOUT THESE ISSUES. I HAVE WRITTEN A LETTER STATING MY CONCERN FOR MY SAFETY IN THIS CAR. I HAVE GONE TO THE LOCAL DEALERSHIP ON NUMEROUS OCCASIONS AND MADE MANY ATTEMPTS AT GETTING THEM TO LISTEN TO ME REGARDING THESE TRANSMISSION ISSUES. I HAVE LEFT THERE SO OFFENDED BY THEM ACTING LIKE THERE IS NOTHING WRONG WITH THIS CAR WHEN I KNOW THEY KNOW THERE IS A PROBLEM. THEY PUT IN BACK ON ME THE DRIVER THAT I DON'T KNOW HOW TO DRIVE THE CAR. I HAVE BEEN DRIVING FOR 38 YEARS MOST HAVE BEEN 5 SPEEDS, I UNDERSTAND COMPLETELY HOW A CAR IS SUPPOSE TO DRIVE AND FOR THEM TO INSINUATE OTHERWISE IS INSULTING TO ME. AGAIN THIS CAR IS A SAFETY HAZARD AND MORE SO THAN EVER NOW, BECAUSE THE SAFETY LATCHES HAVE MALFUNCTIONED ON THE PASSENGER REAR AND FRONT DOORS. I DO NOT FEEL SAFE AT ALL DRIVING THIS CAR BUT I HAVE NO OTHER OPTIONS AS FORD LOW-BALLED ME ON A TRADE IN BECAUSE THEY ARE AWARE OF THESE ISSUES.

08/24/2016
Components: POWER TRAIN
Incident Date: 06/01/2016
Crash: No
Fire: No
Vehicle Identification Number: 3FADP4AJ8DM******
Summary

MANUAL TRANSMISSION, WHEN FIRST STARTED (TRANSMISSION COLD) IT SHUTTERS IN REVERSE THEN WHEN SHIFTED INTO 1ST IT WILL SLIGHTLY SHUTTER AND FROM 1ST TO 2ND, THEN OF DIFFERENT OCCASIONS IT SHIFTS HARD FROM 2 TO 3RD. ONCE THE VEHICLE HAS BEEN DRIVEN FOR AT LEAST 10 MINUTES, IT OPERATES NORMAL. CALLED FORD MOTOR CO. CUST. CARE AND THERE IS NOTHING THEY CAN DO EXCEPT SUGGEST TO TAKE TO THE LOCAL DEALER WHICH WILL COST AN ARM AN A LEG. THIS HAPPENS EVERY DAY WHEN THE TRANSMISSION IS COLD NO MATTER WHAT TEMPERATURE OR TIME OF DAY AS LONG AS THE VEHICLE HAS REMAIN PARKED FOR AT LEAST 2 HOURS.

08/24/2016
Components: POWER TRAIN
Incident Date: 08/23/2016
Crash: No
Fire: No
Vehicle Identification Number: 3FADP4BJXDM******
Summary

MY CAR HAS BEEN TAKEN IN FOR 5 TIMES TO THE FORD DEALERSHIP FOR THIS FAULTY CV TRANSMISSION. IT'S ALSO GONE THROUGH AT LEAST 3 RECALLS (FORTUNATELY FORD HAS "EXTENDED THE WARRANTY") ON THE BLASTED THING. I'VE ALSO HAD THEM REPLACE THE CVT PART ITSELF, STILL NOTHING. SO WHAT'S WRONG? THE [XXX]TRANSMISSION DOESN'T WORK PROPERLY. IT JARS WHEN ACCELERATING, AND I MEAN BADLY JARS. HOW BAD? I'M ACCELERATING BETWEEN FIRST AND SECOND GEAR, LET'S SAY INA TURN INTO AN INTERSECTION. IT WILL LITERALLY STOP FOR A SECOND WHILE DOING THE ADJUSTMENT AND THEN CONTINUE FORWARD. THIS IS NOT SOMETHING THAT IS SAFE AT ALL. IN ADDITION, AFTER THE LATEST "RECALL", IT'S MADE THINGS "WORSE". THE LAST TIME I WENT FROM FIRST TO SECOND GEAR "FLOORING IT" (JUST TO SEE HOW IT WOULD HANDLE IT), THE THING WENT UP TO 6200 RPMS. THE "RED ZONE". IT SHOULD NOT DO THAT. AT ALL. THESE "LOONS" INSIST THAT THIS IS NORMAL, WHEN THERE ARE PLENTY OF OTHER CVTS OUT THERE (LET'S SAY, HONDA) THAT HAVE WORKING ONES THAT FUNCTION FINE. WORSE, THEY'VE BEEN CALLING THE [XXX] SYSTEM AUTOMATIC INSTEAD OF WHAT IT REALLY IS, A FANCY PANTS COMPUTERIZED MECHANICAL. IT'S HAPPENED MULTIPLE TIMES. THERE ARE TIMES WHEN I'M JUST GOING FROM A STOP LIGHT AND THE [XXX] THING SHUTTERS AND JERKS. WHEN IT'S INTO A TURN, FROM STOP TO START, OR UP A HILL, THE THING STUTTERS AND SOMETIMES STALLS. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6). *TR

08/06/2016
Components: POWER TRAIN
Incident Date: 12/21/2012
Crash: No
Fire: No
Vehicle Identification Number: UNKNOWN******
Summary

VEHICLE SHUTTERS AND LOSSES POWER THROUGH 1ST AND 2ND GEAR SEEMS TO HAPPEN MORE ON WARMER DAYS. PROBLEM STARTED AROUND 1000 MILES, DEALER " REPLACED CLUTCH " AT 1123 MILES TOOK IT BACK TO DEALER FOR SAME PROBLEM , WAS TOLD THERE ARE NO NEW UPDATES. THIS VEHICLE HAS BEEN TO THE DEALER 12 TIME FOR THE SAME PROBLEM, THEY HAVE TOLD BE THERE IS NOTHING THEY CAN DO...

08/03/2016
Components: LATCHES/LOCKS/LINKAGES
Incident Date: 08/02/2016
Crash: No
Fire: No
Summary

TL* THE CONTACT OWNS A 2013 FORD FIESTA. WHILE DRIVING AT AN UNKNOWN SPEED, THE REAR DRIVER'S DOOR SENSOR INDICATED THAT THE DOOR WAS NOT CLOSED. AFTER STOPPING TO EXAMINE THE DOOR, THE DRIVER DISCOVERED THAT THE DOOR LATCH WAS FAULTY AND THE DOOR WOULD NOT REMAIN CLOSED. THE CONTACT INDICATED THAT THE FOUR DOOR LATCHES WERE PREVIOUSLY REPLACED, BUT THE FAILURE RECURRED. THE MANUFACTURER WAS NOT NOTIFIED. THE VIN AND FAILURE MILEAGE WERE NOT AVAILABLE.

08/01/2016
Components: STRUCTURE
Incident Date: 07/31/2016
Crash: No
Fire: No
Vehicle Identification Number: 3FADP4AJ8DM******
Summary

BACKGROUND: NHTSA CASE NO. 861644 , RECALL NO. 15V246000 ON SEPTEMBER 15, 2015, THE FRONT RIGHT DOOR OF MY VEHICLE FAILED TO LATCH WHILE I WAS UNLOADING GROCERIES WHILE PARKED IN MY DRIVEWAY. THIS PROBLEM WAS FIXED BY SHAMALEY FORD AS A RECALL REPAIR. IN SEPTEMBER 2015, SHAMALEY FORD STATED TO ME, AND APPARENTLY ALSO TO FORD MOTOR CO., THAT ALL FOUR DOOR LATCHES WERE REPLACED, NOT JUST THE FRONT RIGHT DOOR LATCH THAT FAILED. ON JULY 31, 2016, I PUT ONE BAG OF GROCERIES IN THE BACK SEAT AND, I THOUGHT, CLOSED THE REAR LEFT DOOR. I DROVE OUT OF THE PARKING LOT. ABOUT A HALF-BLOCK AWAY, I SAW A DASHBOARD WARNING LIGHT THAT MY REAR LEFT DOOR WAS NOT CLOSED. I PULLED OFF THE ROAD AND ATTEMPTED TO CLOSE THE DOOR. I COULD NOT CLOSE THE DOOR. THE LATCH OF THE REAR LEFT DOOR OF THE VEHICLE FAILED. I DO NOT KNOW IF THE REAR LEFT DOOR CAME UNLATCHED WHILE I WAS DRIVING, OR IF I FAILED TO NOTICE THE LATCH FAILURE IN THE PARKING LOT BEFORE DRIVING OFF. THE LEFT REAR DOOR IS HELD CLOSED AT THIS TIME BY A BUNGEE CORD BETWEEN THE DOOR ARM REST AND THE FRONT PASSENGER SEAT HEAD REST. I AM TAKING THE VEHICLE TO SHAMALEY FORD FOR SERVICE ON AUGUST 2 AT 7:00 A.M. I PUT APPROXIMATELY 12,050 MILES ON THE VEHICLE BETWEEN THE SEPTEMBER 2015 LATCH INSTALLATION AND THE LATCH'S FAILURE ON JULY 31, 2016.

07/27/2016
Components: POWER TRAIN,VEHICLE SPEED CONTROL
Incident Date: 07/18/2016
Crash: No
Fire: No
Vehicle Identification Number: 3FADP4BJ5DM******
Summary

THIS VEHICLE IS UNSAFE AND SHOULD BE RECALLED. DUAL TRANSMISSION CLUCH IS A SERIOUS PROBLEM DISENGAGING WHILE DRIVING SLOW OR FAST AND SHUTTERS AT ALL SPEEDS. ITS ELECTRONIC THROTTLE BODY (ECB) IS DEFECTIVE JUST LIKE 1.6 MILLION 2009-2014 FORD ESCAPE AND FUSION AND MERCURY MARINER AND MILAN VEHICLES THAT FORD STARTED A "CUSTOMER SATISFACTION PROGRAM" IN LIEU OF A RECALL. OF COURSE THE ECB IS NOT UNDER WARRANTY (3,000 OVER) AND FORD DID NOT IDENTIFY THE FIESTA AS ONE OF THE CUSTOMER SATISFACTION PROGRAM CARS. $545 PLUS LABOR FOR A CAR THAT IS 3 YEARS OLD. NO MORE FORD PRODUCTS FOR HOME OR WORK FOR THIS CFO.

07/21/2016
Components: UNKNOWN OR OTHER
Incident Date: 07/15/2016
Crash: No
Fire: No
Vehicle Identification Number: 3FADP4BJ5DM******
Summary

THE AIR CONDITIONING WOULD GO OUT IN STO AND GO TRAFFIC AND WHEN CAR OFF FAN WOULD CONTINUE. COOLANT FAN IS MALFUNCTION OVERHEATED.

07/14/2016
Components: VEHICLE SPEED CONTROL
Incident Date: 07/14/2016
Crash: No
Fire: No
Vehicle Identification Number: 3FADP4EJ1DM******
Summary

TL* THE CONTACT OWNS A 2013 FORD FIESTA. WHILE DRIVING APPROXIMATELY 25 MPH, THE VEHICLE LOST ACCELERATION AND DID NOT RESPOND. THE CONTACT HAD TO REMOVE HER FOOT FROM THE ACCELERATOR PEDAL AND DEPRESS IT AGAIN IN ORDER FOR THE VEHICLE TO RESPOND. THE FAILURE OCCURRED DAILY FOR APPROXIMATELY THE PAST TWO YEARS. THE VEHICLE WAS TAKEN TO THE DEALER TWICE AND HAD THE CLUTCH REPLACED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE VEHICLE WAS NOT REPAIRED. THE VIN WAS INVALID. THE APPROXIMATE FAILURE MILEAGE WAS 10,000.

07/09/2016
Components: UNKNOWN OR OTHER,ENGINE,FUEL/PROPULSION SYSTEM
Incident Date: 06/05/2016
Crash: No
Fire: No
Vehicle Identification Number: 3FADP4BJ2DM******
Summary

THIS CAR HAS BEEN A NIGHTMARE . I COMPLAINED ABOUT TRANSMISSION AND CATALYTIC CONVERTER. I NOW NOTICE THAT THE FUEL IS NOT GETTING THE AN MOUNT. I M AVERAGING 20 TO 25 MILES EVEN THOUGH IT SAYS 33. I SEE IT JUMPS. I CALLED THEY SAID PLUGS DON'T HAVE TO CHANGE UNTIL 40000 MILES. THE MILAGE IS MOVING EVEN THOUGH I AM DRIVING IN A 10 MILE RADIUS.

07/06/2016
Components: POWER TRAIN
Incident Date: 02/10/2015
Crash: No
Fire: No
Vehicle Identification Number: 3FADP4BJ6DM******
Summary

TL* THE CONTACT OWNS A 2013 FORD FIESTA. THE CONTACT STATED THAT VEHICLE HAS BEEN IN THE SHOP FIVE TIMES FOR TRANSMISSION RELATED ISSUES. THE CLUTCH WAS REPLACED THREE TIMES. THE DEALER WAS UNABLE TO DETERMINE A SOLUTION. THE CONTACT WAS UNABLE TO DETERMINE IF THE VEHICLE WOULD BE REPAIRED. THE VEHICLE WAS AT THE DEALER FOR FURTHER INSPECTION AND DIAGNOSIS. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE SEVERAL TIMES AND WAS UNABLE TO PROVIDE A REMEDY TO THE DEALER. THE FAILURE MILEAGE WAS NOT AVAILABLE. UPDATED 08/04/16.*JB

07/01/2016
Components: POWER TRAIN
Incident Date: 06/16/2016
Crash: No
Fire: No
Vehicle Identification Number: 3FADP4EJ0DM******
Summary

THE TRANSMISSION ON MY 2013 FORD FIESTA SHUDDERS, JERKS AND PAUSES/STALLS ON ACCELERATION WHILE IN LOW GEARS. WHEN ENTERING TRAFFIC FROM A STOPPED CONDITION EXTRA TIME HAS TO BE ALLOTTED BECAUSE THE CAR TRANSMISSION WILL JERK AND PAUSE ON ACCELERATION. THE DRIVER HAS NO CONTROL OVER THE SPEED OF THE CAR, IN OTHER WORDS ACCELERATING WILL NOT ALLOW THE DRIVER TO GET OUT OF THE WAY BECAUSE THE TRANSMISSION PAUSES. THIS IS A VERY DANGEROUS SITUATION. THIS CAR HAS BEEN TO THE DEALER 4 TIMES. THE CLUTCH HAS BEEN CHANGE MULTIPLE TIMES. THE GARAGE FINALLY GAVE UP ON TRYING TO FIX THE TRANSMISSION AND REPLACED IT. THE CAR HAS THE SAME ISSUES WITH THE NEW TRANSMISSION. ADDITIONALLY THE TRANSMISSION SHIFTS ERRATICALLY AT LOW SPEEDS, IT'S NOT CONSISTENT AND SMOOTH. THESE ISSUES HAPPEN ALL THE TIME, THIS JUST ISN'T A ONE TIME OCCURRENCE. THIS IS DAILY DRIVING!

06/27/2016
Components: ELECTRONIC STABILITY CONTROL
Incident Date: 02/15/2015
Crash: No
Fire: No
Vehicle Identification Number: 2013FORD FI******
Summary

SHUTTER NO SPEED WHEN GETTING ON FREEWAY.

06/04/2016
Components: POWER TRAIN
Incident Date: 01/05/2016
Crash: No
Fire: No
Vehicle Identification Number: 2FMZA57634B******
Summary

TAKEN VEHICLE TO DEALER 5 TIMES FOR TRANSMISSION. SHUTTERS, INTERMITTENT TRANSMISSION STAYING IN 2ND GEAR WHICH COULD CAUSE A CRASH.I AM AT A LOSS WITH THIS VEHICLE.

05/18/2016
Components: POWER TRAIN
Incident Date: 02/17/2016
Crash: No
Fire: No
Summary

TAKEN VEHICLE TO DEALER 5 TIMES FOR TRANSMISSION. SHUTTERS, INTERMITTENT TRANSMISSION STAYING IN 2ND GEAR WHICH COULD CAUSE A CRASH.I AM AT A LOSS WITH THIS VEHICLE.I WISH FORD WOULD REPLACE TRANSMISSION INSTEAD OF HAVING TECHNICIANS REPLACE CLUTCHES AND SEALS OR CLEAN CLUTCH TO REMOVE TRANSMISSION OIL OFF CLUTCH. I HAVE DECIDED NOT TO PURCHASE A FORD PRODUCT WHILE I AM ON THIS EARTH. NO CUSTOMER SHOULD HAVE TO SUFFER WITH INADEQUATE ENGINEERING DESIGNS!!!!

05/12/2016
Components: POWER TRAIN
Incident Date: 01/17/2016
Crash: No
Fire: No
Summary

ON A COLD MORNING CAR FAILED TO START AND TRANSMISSION FAILURE CAME ON DISPLAY. FORD REPLACED TRANS MODULE AND SAID MY BATTERY WAS STARTING TO GET LOW. TWO WEEKS LATER THE SAME THING HAPPENED. CAR WAS AGAIN TOWED TO DEALER WHO SAID I NEEDED A NEW TRANS MODULE. I INFORMED HIM THIS WAS SECOND MODULE IN TWO WEEKS AND THAT THERE MUST BE SOMETHING ELSE CAUSING THE PROBLEM. HE SAID THERE WAS NOTHING ELSE. I THEN FOUND ONLINE WHERE FORD HAS PAINTED THE SURFACE WHERE THE GROUND CABLE FROM THE BATTERY IS ATTACHED. A YOUTUBE VIDEO STATED THE CLEANING THE SURFACE OF PAINT, APPLYING DI-ELECTRIC GREASE AND RE-ATTACHING CABLE WOULD CURE THE ISSUE. HAVE COMPLETED THIS AND HAVEN'T HAD AN ISSUE SINCE. FORD NEEDS TO RECALL ALL UNITS TO FIX THIS ISSUE.

05/11/2016
Components: POWER TRAIN
Incident Date: 05/10/2016
Crash: No
Fire: No
Vehicle Identification Number: 3FADP4BJ0DM******
Summary

REFERENCE COMPLAINTS #'S 10639225, 10744924 & 10820141 FOR BACKGROUND CONCERNING THIS VEHICLE. ALSO, DOCUMENTS ASSOCIATED WITH ON-GOING PROBLEM ARE SUBMITTED WITH COMPLAINT #10744924. CURRENT ISSUE IS CLUTCH #4 BEING REPLACED IN THIS VEHICLE IN LESS THAN FOUR YEARS! IF THAT ISN'T GROUNDS FOR ACTION AGAINST FORD FOR THEIR DEFECTIVE DESIGNED TRANSMISSION THEN I SURE DON'T KNOW WHAT WOULD BE? SURE, FORD GAVE A SEVEN YEAR WARRANTY FOR THE FLAW, BUT IT'S JUST REPLACING THE PART WITH THE SAME FAULTY PART THAT FAILS EVERY YEAR! THREE MORE YEARS THEN IT'S OUT OF MY POCKET!! IT'S THE TRANSMISSION CLUTCH FOR HEAVENS SAKE...IT SHOULDN'T BE REPLACED EVERY YEAR!!! I OWN AN EIGHT YEAR OLD FORD F150 THAT NOT ONCE HAS HAD A TRANSMISSION ISSUE...MATTER OF FACT...I'VE NEVER OWNED A VEHICLE UNTIL THE FIESTA WITH SUCH A PROBLEM?

05/09/2016
Components: POWER TRAIN,VEHICLE SPEED CONTROL
Incident Date: 11/04/2014
Crash: No
Fire: No
Vehicle Identification Number: 3FADP4BJ9DM******
Summary

TL* THE CONTACT OWNS A 2013 FORD FIESTA. WHILE DRIVING VARIOUS SPEEDS, THE VEHICLE ACCELERATED WITHOUT WARNING AND MADE A GRINDING NOISE. IN ADDITION, THE VEHICLE TEMPORARILY STALLED, ACCELERATED WITHOUT WARNING, AND THEN DECELERATED. THE FAILURE RECURRED NUMEROUS TIMES. THE VEHICLE WAS TAKEN TO THE DEALER AND REPAIRED UNDER A RECALL, BUT THE FAILURE RECURRED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE RECALL INFORMATION WAS NOT PROVIDED. ....UPDATED 06/30/16 *BF THE CONSUMER STATED THE DEALER REPLACED THE CLUTCH TWICE. UPDATED 07/21/16. *JB

05/07/2016
Components: POWER TRAIN
Incident Date: 05/06/2016
Crash: No
Fire: No
Vehicle Identification Number: 3FADP4BJ3DM******
Summary

YOU GUY KNOW THAT THE TRANSMISSION ON THIS CAR IS NOT SAFE AND NO RECALL HAS BEEN ORDERED. SHAME ON YOU. I GUESS PEOPLE HAVE TO DIE FROM IT FIRST. IT PUSHES FORWARD WHEN TRYING TO STOP AND STALLS WHEN YOU NEED TO GO. I HAVE HAD THE CLUTCHES REPLACED ATLEAST 4 TIMES AND EVERY 6 MONTHS I AM BACK TO MY CAR TRYING TO KILL ME. SHAME ON THIS DEPT. WHEN DID THIS HAPPEN YOU ASK? THE ENTIRE TIME I HAVED HAD THIS CAR STARTING AT ABOUT 2000 MILES.

05/05/2016
Components: POWER TRAIN
Incident Date: 09/01/2015
Crash: No
Fire: No
Vehicle Identification Number: 3FADP4BJ5DM******
Summary

TL* THE CONTACT OWNS A 2013 FORD FIESTA. WHILE ATTEMPTING TO START THE VEHICLE, IT HESITATED TO START. THE VEHICLE WAS TAKEN TO THE DEALER WHERE IT WAS DIAGNOSED THAT THE TRANSMISSION FAILED AND NEEDED TO BE REPAIRED. THE TRANSMISSION WAS REPLACED; HOWEVER, THE FAILURE RECURRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 32,000.

05/05/2016
Components: POWER TRAIN
Incident Date: 05/05/2016
Crash: No
Fire: No
Vehicle Identification Number: 3FADP4EJ5DM******
Summary

TRANSMISSION SHUDDERS, RATHER VIOLENTLY, BETWEEN 1-2, AND 2-3 SHIFTS. RECENTLY THE TRANSMISSION HAS SHIFTED INTO NEUTRAL AT TWO VERY INOPPORTUNE AND FRIGHTENING TIMES, ONCE ON THE 202 FREEWAY IN MESA, AZ AND THE OTHER IN A 3 WAY INTERSECTION ATTEMPTING TO MAKE A LEFT TURN. THE VEHICLE HAS BECOME UNSAFE BECAUSE OF THE RANDOM TRANSMISSION SHIFTS, WHEREAS THE SHUDDERING WAS JUST A VERY IRKSOME ANNOYANCE. FORD NEEDS TO REPLACE THESE TRANSMISSIONS. IT'S RIDICULOUS FOR A PERSON TO OWN A CAR LESS THAN 3 OR 4 YEARS OLD AND HAVE THESE KINDS OF UNSAFE ISSUES.

05/03/2016
Components: ENGINE
Incident Date: 05/03/2016
Crash: No
Fire: No
Summary

CAR WORKS FINE AND THEN SPUTTERS AND COMES ALMOST TO A STOP. STATES THAT I NEED A NEW THROTTLE BODY. THE CAR HAS BEEN DOING THIS SINCE PURCHASE AND THE DEALERSHIP CLAIMS THEY NEVER CAN FIND A PROBLEM. NOW IT HAS BEEN DETERMINED THAT IT IS THE THROTTLE BODY.

05/02/2016
Components: STEERING
Incident Date: 04/28/2016
Crash: No
Fire: No
Vehicle Identification Number: 3FADP4EJ4DM******
Summary

WHILE MY 17 YEAR OLD DAUGHTER WAS DRIVING HER 2013 FORD FIESTA THE POWER STEERING MALFUNCTIONED. THIS HAPPENED ONCE BEFORE WHILE SHE WAS IN A PARKED POSITION, THIS TIME HOWEVER IT WAS WHILE SHE WAS DRIVING. AFTER THE ENGINE IS SHUT OFF AND RESTARTED THE PROBLEM IS RESOLVED. THIS IS DEFINITELY A CONCERN BECAUSE YOU HAVE NO WARNING WHEN IT WILL HAPPEN. WE BOUGHT THIS CAR 8 MONTHS AGO FOR OUR DAUGHTER, SHE HAS BEEN A LICENSED DRIVER SINCE DECEMBER 2015. THE CAR HAD 1 PREVIOUS OWNER, NO ACCIDENTS, LOW MILEAGE. HAD RECALL ISSUE FOR DOOR LATCHES TAKEN CARE OF AS WELL AS REPROGRAMMING THE TCM 3 DAYS BEFORE STEERING WENT OUT.

04/19/2016
Components: POWER TRAIN,ELECTRICAL SYSTEM,ENGINE
Incident Date: 04/11/2016
Crash: No
Fire: No
Vehicle Identification Number: 3FADP4AJ6DM******
Summary

WHILE DRIVING ON THE HIGHWAY THE POWER TRAIN/ENGINE MALFUNCTION WARNING LIGHT (WRENCH SHAPED) WARNING LIGHT CAME ON AND REMAINED ON UNTIL I PARKED AND TURNED OFF THE CAR. AT THE END OF THE WORK DAY I STARTED THE CAR AND THE WARNING LIGHT WAS NOT ON. I TOOK THE CAR TO A FORD SERVICE CENTER AND WAS TOLD WIRES HAD MELTED TOGETHER AND NEEDED TO BE REPLACED. THE REASON I WAS GIVEN BY THE SERVICE CENTER IS:" TEST DRIVE - CHECK ENGINE LIGHT ON, NO SYMPTOMS DETECTED. IDS TEST PCM KOEO-PASS. CONT - P2138 (APP SENSOR CORRELATION ERROR), KOER-PASS, PER TSB 13-11-15, BYPASS CIRCUITS LE136, LE137, AND RE137 AT CONNECTOR C210, PINS 1, 8, AND 9 RESPECTIVELY, SWITCH APP SENSOR CONNECTOR PINS 1 AND 2."

04/18/2016
Components: POWER TRAIN,SEAT BELTS,ENGINE
Incident Date: 04/15/2016
Crash: No
Fire: No
Vehicle Identification Number: 3FADP4AJXDM******
Summary

CONTINUED TRANSMISSION PROBLEMS; JERKS, CLUTCH STUDDERS; SCARED TO CROSS INTERSECTIONS BECAUSE CAR WILL STOP OR JERK; TRANSMISSION MALFUNCTION; SEAT BELTS NOT LOCKING PROPERLY; TAKEN CAR TO THE DEALERSHIP MORE THAN 4 TIMES DUE TO THE SAME PROBLEM (TRANSMISSION MALFUNCTION)

04/17/2016
Components: POWER TRAIN,ENGINE
Incident Date: 12/19/2013
Crash: No
Fire: No
Vehicle Identification Number: 3FADP4BJ8DM******
Summary

MAKES NOISE WHILE DRIVING BETWEEN 30-50 ML/H FROM DAY ONE. MANY TIMES, FROM STATIONARY TO MOVE, IT WILL SUDDENLY JUMP, ACCELERATE, HARD TO CONTROL. HAS KNOWN TRANSMISSION PROBLEM AND SOMETIME WILL NOT START.

04/14/2016
Components: POWER TRAIN
Incident Date: 07/22/2013
Crash: No
Fire: No
Vehicle Identification Number: 3FADP4BJXDM******
Summary

TL* THE CONTACT OWNS A 2013 FORD FIESTA. THE CONTACT STATED THAT WHILE DRIVING AT 50 MPH, THE VEHICLE JERKED AND THE TRANSMISSION SLIPPED WITHOUT WARNING. THE FAILURE RECURRED NUMEROUS TIMES. THE CONTACT STATED THAT THE VEHICLE HAD TO BE RESTARTED FOR THE JERKING TO STOP. THE VEHICLE WAS REPAIRED BUT THE FAILURE RECURRED. THE FAILURE MILEAGE WAS 3,000. THE VIN WAS NOT AVAILABLE. UPDATED 06/15/16*LJ

04/13/2016
Components: ENGINE
Incident Date: 04/07/2016
Crash: No
Fire: No
Vehicle Identification Number: 3FADP4EJ2DM******
Summary

MY 2013 FORD FIESTA SHUDDERS AND OR BUCKS UPON ACCELERATION. MOVING FORWARD THROUGH INTERSECTIONS IS INCREDIBLY DANGEROUS DUE TO THE UNCERTAINTY OF THE TRANSMISSION. MY 2013 FIESTA HAS HAD THE TRANSMISSION WORKED ON BY WAY OF A FORD DEALERSHIP AND PARTS REPLACED. I WORRY EVERY TIME I DRIVE MY CAR THAT IT MAY BE THE ONE TIME I DON'T MAKE IT THROUGH AN INTERSECTION. I WOULD NOT EVER PURCHASE ANOTHER FORD VEHICLE AGAIN. THE LAST TIME I HAD PROBLEMS WITH SHUDDERING THE DEALERSHIP HAD TESTED MY CAR AND THE SHUDDERING WAS WITHIN GUIDELINES OF PASSING UNDER THE FORD TESTS. THIS IS UNACCEPTABLE! I CANNOT BELIEVE THAT I HAVE TO CONTINUE TO PAY FOR A CAR THAT COULD ESSENTIALLY BE A DEATH TRAP AND CONSIDERED UNSAFE.

04/13/2016
Components: POWER TRAIN
Incident Date: 04/30/2013
Crash: No
Fire: No
Vehicle Identification Number: 3FADP4BJ4DM******
Summary

THIS WAS A BRAND NEW 2013 FORD FIESTA PURCHASED ON APRIL 2013 THAT HAS ALWAYS INTERMITTENTLY STUTTERED / BOGGED ON ACCELERATION WITH SOMETIMES A METAL NOISE. I WAS TOLD THIS WAS DUE TO THE "NEW" TYPE OF DOUBLE CLUTCH TRANSMISSION DESIGNED TO IMPROVE GAS MILEAGE. CLUTCH WAS ALREADY REPLACED ONCE AND I WAS TOLD YESTERDAY CLUTCH NEEDS TO BE REPLACED AGAIN. I TOOK THE CAR IN TO THE SHOP A MONTH AGO AS THE CAR WAS STUTTERING ON ACCELERATION FAIRLY BADLY AND TOLD THEN THEY COULDN'T FIND A PROBLEM.

04/12/2016
Components: POWER TRAIN,ENGINE
Incident Date: 04/04/2016
Crash: No
Fire: No
Vehicle Identification Number: 3FADP4BJ6DM******
Summary

ON-GOING ISSUE W/ CHUGGING,GRINGIN AND JERKING-FRONT DERIVERS SIDE OF CAR. STARTED IN 2014- TOLD DEALERSHIP STEVEN FORD(PATCHOGUE,NY) THEY STATED NO ISSUE. NOISE GOT REPEADETLY WORSE OVER TIME. HAD MISSOURI DEALERSHIP LOOK AT WHEN I FOUNDOUT THERE WAS RECALL ON THE TRANSMISSION- STATED RESET COMPUTER ALL REPAIRED. CAME BACK TO NY WITH EXTENDED ISSUE TOOK TO TOWER FORD (GREAT NECK, NY) KEPT FOR A WEEK STATING THEY HAD TO DIAGNOSIS W/ 260 FEE. WAS THEN TOLD IT WAS A PART IN THE TRANSMISSION - NOT COVERED UNDER WARRANTY AND WILL COST $ 5,000.00 TO FIX. WAS TOLD I COULD DRIVE OFF LOT-TOOK TO OUTSIDE GARAGE IN GLEN OAKS, NY WHERE THEY INFORMED ME I HAD A HOLE IN MY TRANSMISSION THAT BY LOOKING AT COULD HAVE BEEN NOTED W/ NO DIAGNOSTIC NEEDED. TOWER CHARGED ME FOR THE 260 DIAGNOSTIC AND SENT ME ON MY WAY. FORD CORPORATE HAD BEEN NOTIFIED OF ALL ISSUES AND REFUSES TO HELP. I AM 8 MONTHS PREGNANT- DROVE THIS CAR ACROSS THE COUNTRY AND NO ONE CONNECTED TO FORD WANTS TO HELP- IT IS A 2013! TOWER FORD TOLD GLENOAKS GARAGE THAT WE DID THIS TO THE TRANSMISSION WHEN WE DROVE IT 6 MILES FROM ONE LOCATION TO THE OTHER. THIS CAR HAS BEEN A DANGER TO DRIVE AND NO ONE ADVISED ME OF THIS EXTENSIVE TRANSMISSION ISSUE!

04/12/2016
Components: POWER TRAIN,VEHICLE SPEED CONTROL,UNKNOWN OR OTHER
Incident Date: 04/30/2015
Crash: No
Fire: No
Vehicle Identification Number: 3FADP4BJ4DM******
Summary

THE TRANSMISSION HAS A RECALL ON IT. IT HAS BEEN IN THE SHOP AND REPLACED 3X. IT STILL IS NOT FIXED. IT PASSES THE TEST WHEN ITS HOOKED UP TO THE MACHINE BUT WHEN DRIVEN IT FAILS AND GOES BACK TO THE SHOP. THE PROBLEM APPARENTLY HAS SOMETHING TO DO WITH FORD AND HOW IT IS MADE. NOW A ENGINE MALFUNCTION LIGHT ALWAYS COMES ON. THE MANUAL SAYS THAT IT SHOULD NOT BE DRIVEN BECAUSE IT MAY NOT SHIFT. I HAVE ALMOST BEEN IN COUNTLESS ACCIDENTS BECAUSE THE TRANSMISSION WILL NOT SHIFT. IT DOES NOT ACCELERATE. IT JERKS, SHAKES, AND GRINDS. I WROTE TO FORD AND THEY DIDN'T CARE. TOLD ME TO TAKE IT UP WITH THE DEALERSHIP. THIS HAS BEEN NONSTOP SINCE I BOUGHT IT LAST YEAR TILL NOW AND ITS ONGOING. I DO NOT FEEL COMFORTABLE DRIVING MY CHILD IN THIS CAR. SOMEONE NEEDS TO BE HELD ACCOUNTABLE.

04/08/2016
Components: POWER TRAIN
Incident Date: 04/08/2016
Crash: No
Fire: No
Vehicle Identification Number: 3FADP4BJ1DM******
Summary

70,000 MILES CURRENTLY, 2013 FORD FIESA SFE WITH 6 SPEED POWER SHIFT AUTOMATIC TRANS. THE TRANSMISSION ON THIS CAR IS A FLAWED DESIGN. SINCE I'VE HAD THIS CAR, THERE IS EXCESSIVE CLUTCH SHUDDER WHEN THE CAR SHIFTS FROM FIRST TO SECOND AND FROM SECOND TO THIRD. IT ALSO SOUNDS LIKE THERE ARE LOOSE MARBLES IN THE TRANSMISSION. I HAD THE TSB/RECALL PERFORMED IN APRIL OF 2015 BUT THAT DIDN'T HELP. THE CAR WAS AT THE DEALER FOR 2 WEEKS WHILE THE TRANSMISSION WAS OPENED UP AND PARTS WERE REPLACED. TO BE HONEST, IT'S NOW WORSE THAN EVER. UNLESS I'M DRIVING AT HIGHWAY SPEEDS, THE CAR IS A NIGHTMARE TO DRIVE.

04/06/2016
Components: POWER TRAIN,VEHICLE SPEED CONTROL
Incident Date: 03/10/2016
Crash: No
Fire: No
Vehicle Identification Number: 3FADP4BJ6DM******
Summary

TL* THE CONTACT OWNS A 2013 FORD FIESTA. WHEN ATTEMPTING TO ACCELERATE THE VEHICLE, IT WOULD EITHER LUNGE FORWARD AND ACCELERATE AT HIGH SPEEDS AND STALL WITHOUT WARNING, OR FAIL TO ACCELERATE AT ALL. WHEN ATTEMPTING TO STOP THE VEHICLE, THE ENGINE REVVED, THE VEHICLE ACCELERATED AND LUNGED FORWARD, AND STOPPED SUDDENLY. THE DEALER STATED THAT THE TRANSMISSION FAILED AND NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED AND THE FAILURE RECURRED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 10,000.

04/05/2016
Components: POWER TRAIN
Incident Date: 03/01/2016
Crash: No
Fire: No
Vehicle Identification Number: 3FADP4AJ5DM******
Summary

SLOW ON ACCELERATION AND THEN SHUDDERS AND JERKS. JERKY WHILE SHIFTING LACK OF POWER GOING UP HILL . HAS JERKED, THEN STALLED AND ROLLED BACK WHILE GOING UP HILL -CROSSING A BUSY ROAD IT ACTED UP AND IF THE ONGCOMING TRUCK HAD NOT SLOWED DOWN I WOULD HAVE GOTTED HIT AND T BONED-SCARY AND UNSAFE.

03/30/2016
Components: POWER TRAIN,VEHICLE SPEED CONTROL
Incident Date: 03/30/2016
Crash: No
Fire: No
Vehicle Identification Number: 3FADP4EJ7DM******
Summary

VEHICLE SHUDDER SHAKES AND FAILS TO ACCELERATE WHEN PEDAL IS DEPRESSED, TYPICALLY IN FIRST OR SECOND GEAR (6 SPEED AUTO TRANSMISSION). TRANSMISSION CONTROL UNIT HAS BEEN REPROGRAMMED SEVERAL TIMES, CLUTCH WAS REPLACED, CONTROL UNIT REPROGRAMMED AGAIN. ISSUES CONTINUE. VEHICLE LOSES ACCELERATION IN INTERSECTIONS AND POSES A RISK FOR REAR-END COLLISIONS, CANNOT SMOOTHLY ACCELERATE WHICH COULD CAUSE ISSUES.

03/29/2016
Components: UNKNOWN OR OTHER
Incident Date: 08/30/2013
Crash: No
Fire: No
Vehicle Identification Number: 3FADP4BJ8DM******
Summary

NEW TRANSMISSION CLUTCH PROBLEM. FORD SENT RECALL. CAR NOT SAFE TO DRIVE BUT I HAVE BEEN WAITING SINCE AUGUST OF 2015 FOR RECALL PARTS AS HAVE MANY OTHERS CAR JUMPS SHIMMIES AND RATTLES LIKE A BUCKET OF BOLTS. DANGEROUS MAKING LEFT HAND TURNS AND GETTING UP INCLINES ESPECIALLY COMING FROM A STOP. GETTING NOWHERE WITH FORD CORP OR DEALERSHIP.

03/24/2016
Components: POWER TRAIN
Incident Date: 03/22/2016
Crash: No
Fire: No
Summary

TL* THE CONTACT OWNS A 2013 FORD FIESTA. WHILE IN THE DRIVE POSITION, THE GEAR SWITCHED TO REVERSE INDEPENDENTLY. THERE WERE NO WARNING INDICATORS ILLUMINATED. THE VEHICLE WAS TAKEN TO THE DEALER WHERE IT WAS DIAGNOSED THAT THE SHIFTER ELECTRONIC SENSOR NEEDED TO BE REPLACED. THE VEHICLE WAS REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 91,000. THE VIN WAS UNAVAILABLE.

03/15/2016
Components: POWER TRAIN,ENGINE
Incident Date: 09/22/2015
Crash: No
Fire: No
Summary

TL* THE CONTACT OWNS A 2013 FORD FIESTA. WHILE DRIVING 15 MPH, THE VEHICLE SHOOK VIOLENTLY WITHOUT WARNING AND THE ENGINE STALLED WITHOUT WARNING. THE VEHICLE WAS TAKEN TO A DEALER WHERE IT WAS DIAGNOSED THAT THE CLUTCH FAILED AND NEEDED TO BE REPLACED. THE VEHICLE WAS REPAIRED, BUT THE FAILURE RECURRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE VIN WAS UNKNOWN. THE FAILURE MILEAGE WAS APPROXIMATELY 18,000.

03/10/2016
Components: POWER TRAIN
Incident Date: 03/01/2016
Crash: No
Fire: No
Vehicle Identification Number: 3FADP4EJ3DM******
Summary

MY 2013 FORD FIESTA ONLY HAS 33,000 AND IS HAVING TRANSMISSION PROBLEMS. THE CAR SHUDDERS AND STALLS WHEN FIRST PULLING OUT. THIS MAKES DRIVING VERY DANGEROUS. THERE IS NO WAY A VEHICLE WITH THIS AMOUNT OF MILES SHOULD BE HAVING THIS TYPE OF PROBLEMS.

03/09/2016
Components: POWER TRAIN
Incident Date: 03/02/2016
Crash: No
Fire: No
Vehicle Identification Number: 3FADP4BJ2DM******
Summary

THE TRANSMISSION SHUDDERS AND SLIPS VIOLENTLY UNDER 10 MPH AND BETWEEN GEARS. THIS IS A MAJOR SAFETY CONCERN AND FORD HAS NOT REPAIRED MY CAR. MY CAR CAN EASILY GET REAR-ENDED IF THIS IS NOT FIXED AND I AM NOT ABLE TO ACCELERATE. PLEASE CONTACT ME AND HELP FORD RECALL AND REPLACE ALL TRANSMISSIONS FOR THE FORD FIESTA.

02/26/2016
Components: ELECTRICAL SYSTEM,LATCHES/LOCKS/LINKAGES
Incident Date: 02/24/2016
Crash: No
Fire: No
Vehicle Identification Number: 3FADP4BJ5DM******
Summary

TL* THE CONTACT OWNS A 2013 FORD FIESTA. THE CONTACT STATED THAT THE VEHICLE RECEIVED A RECALL REPAIR FOR NHTSA CAMPAIGN NUMBER: 15V246000 (LATCHES/LOCKS LINKAGES). THE CONTACT HAD NOT EXPERIENCED A FAILURE PRIOR TO THE RECALL REPAIR. AFTER THE RECALL REPAIR WAS COMPLETED, THE CONTACT BEGAN EXPERIENCING A FAILURE. WHEN ATTEMPTING TO LOCK THE VEHICLE, THE WARNING LIGHT INDICATED THAT THE DOORS WERE SUCCESSFULLY LOCKED. WHILE DRIVING AT VARIOUS SPEEDS, THE DOORS UNLOCKED AND THE LIGHT INDICATED THAT THE DOORS WERE LOCKED. THE CONTACT TOOK THE VEHICLE TO THE DEALER, BUT IT WAS NOT DIAGNOSED NOR REPAIRED. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE CONTACT COMPLETED A VIN SEARCH AND FOUND THAT NHTSA CAMPAIGN NUMBER: 15V246000 (LATCHES/LOCKS LINKAGES) WAS STILL REFERRED TO AS AN OPEN RECALL. THE FAILURE MILEAGE WAS UNKNOWN.

02/25/2016
Components: POWER TRAIN
Incident Date: 07/13/2013
Crash: No
Fire: No
Vehicle Identification Number: 3FADP4BJ2DM******
Summary

TL* THE CONTACT OWNS A 2013 FORD FIESTA. THE CONTACT STATED THAT WHILE DRIVING APPROXIMATELY 10 MPH, THE VEHICLE VIOLENTLY SHUTTERED AND STALLED WITHOUT WARNING. THE VEHICLE WAS TAKEN TO THE DEALER WHERE IT WAS DIAGNOSED THAT THE POWER TRAIN CONTROL MODULE NEEDED TO BE REPLACED. THE VEHICLE WAS REPAIRED, BUT THE FAILURE RECURRED. THE CONTACT MENTIONED THAT THE FAILURE RECURRED WHILE DRIVING AT LOW SPEEDS. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 9,000.

02/18/2016
Components: POWER TRAIN
Incident Date: 02/17/2016
Crash: No
Fire: No
Vehicle Identification Number: 3FADP4BJ7DM******
Summary

THE CAR AT TIMES WILL ACT LIKE IT HAS BEEN PUT IN NEUTRAL WHEN IT IS STILL IN DRIVE. I HAVE HAD SEVERAL TIMES WHEN ALTHOUGH YOU PUT PRESS DOWN ON THE GAS PEDAL, THE CAR GOES NO WHERE. IT ACTS LIKE IT IS IN NEUTRAL. WHEN IT IS IN DRIVE. IT HESITATES TO GO AND I HAVE HAD SEVERAL INSTANCES WHERE I CAME CLOSE TO BEING REAR-ENDED DUE TO THE CAR BEHIND ME STARTING TO GO FORWARD WHEN THE LIGHT TURNS GREEN AND MY CAR GOES NO WHERE. THE TRANSMISSION CHATTERS LIKE A STANDARD SHIFT CAR. IT JERKS AND I TRULY FEEL IT JUST A MATTER OF TIME BEFORE I AM INVOLVED IN AN ACCIDENT FROM A CAR THAT FORD CAN'T SEEM TO FIX. I HAVE THE TRANSMISSION REPAIRED 3 TIMES AND I AM CURRENTLY WAITING ON PARTS TO COME IN FOR FORD TO TRY TO FIX FOR THE 4TH TIME. THIS HAS BEEN AN ONGOING PROBLEM THAT STARTED NOT LONG AFTER WE PURCHASED THE VEHICLE. AND THERE ARE MORE THEN ONE DATES THIS HAS HAPPENED. WHEN I CALLED CUSTOMER SERVICE, I WAS TOLD THAT THERE IS A BACK ORDER NATIONWIDE DUE TO THE MANUFACTURER. WHAT IS FORD WAITING FOR, PEOPLE TO GET KILLED BECAUSE OF THIS.

02/13/2016
Components: POWER TRAIN
Incident Date: 02/09/2016
Crash: No
Fire: No
Vehicle Identification Number: 3FADP4BJ8DM******
Summary

DOUBLE CLUTCH IS SLIPPING MOSTLY AT LOW SPEED/TAKE OFF. HAS BEEN REPLACED TWICE ALREADY; CURRENT MILEAGE AT 46813. BROUGHT IN FOR THIRD OCCURRENCE WAS ADVISED PARTS ON BACK ORDER FROM OCTOBER. WILL TAKE 2-3 MONTHS BEFORE PART(S) COME IN. PCM AND TCM REPROGAMMED, STILL SHUDDERING, COULD BE DANGEROUS IN TRAFFIC. NOT GETTING ECONOMY MPG AS ADVERTISED.

02/05/2016
Components: POWER TRAIN,ENGINE
Incident Date: 02/05/2016
Crash: No
Fire: No
Vehicle Identification Number: 3FADP4EJ5DM******
Summary

THE CAR JERKS, GRINDS AND SHAKES AS THE CAR STARTS TO PICK UP SPEED. WHAT HAPPENS ALL THE TIME

02/04/2016
Components: UNKNOWN OR OTHER
Incident Date: 09/11/2015
Crash: No
Fire: No
Vehicle Identification Number: 3FADP4BJ4DM******
Summary

I PURCHASED A VEHICLE WHICH CAME WITH SOME RECALLS SO FAR I'VE HAD 3 MY NEWEST ONE IS THE TRANSMISSION CLUTCH WHICH IS VERY DISTRACTING AND ANNOYING AS I DRIVE I WAS AT ONE POINT READY TO GIVE IT BACK TO THE DEALERSHIP I NEED IT FIXED DO I CAN GO ON VACATION BUT IT SEEMS A VERY LONG TIME IF A WAIT SINCE I HEARD BACK FROM THE DEALERSHIP THIS WAS ADDED ON AS A RECALL BUT WHY IS IT I DON'T SEE IT LISTED UNDER YOURS I ALSO GOT NOTHING ON THE AIR BAG BUT I SEE IT ON YOURS AND OF COURSE I KNEW ABOUT THE LATCH FOR DOOR I GOT A NOTIFICATION ON THAT

01/30/2016
Components: AIR BAGS
Incident Date: 01/05/2016
Crash: No
Fire: No
Vehicle Identification Number: 3FADP4BJ3DM******
Summary

TAKATA RECALL AIRBAG WARNING INDICATOR ILLUMINATES DAILY. MY VEHICLE NOT INCLUDED ON THE RECALL LIST. IT ILLUMINATES WHETHER ITS MOVING OR STATIONARY.

01/28/2016
Components: ENGINE
Incident Date: 12/20/2014
Crash: No
Fire: No
Vehicle Identification Number: 3FADP4BJ2DM******
Summary

THERE IS A PROBLEM WITH THE TRANSMISSION. AFTER DRIVING 10 MILES OR SO THERE IS A CRUNCH NOISE WHEN ACCELERATING. DO NOT FEEL COMFORTABLE DRIVING. I HAVE WENT TO THE DEALERSHIP AND THEY STATED THERE ISN'T A PART AVAILABLE FOR THE PROBLEM. IT HAS GOTTEN WORSE OVER THE PAST 13 MONTHS.

01/26/2016
Components: POWER TRAIN
Incident Date: 12/15/2013
Crash: No
Fire: No
Vehicle Identification Number: 3FADP4AJ4DM******
Summary

TL* THE CONTACT OWNS A 2013 FORD FIESTA. WHILE ACCELERATING FROM A STOP AT 5 MPH, THE VEHICLE SHOOK AND HESITATED WHILE SHIFTING INTO GEAR. THE VEHICLE SHOOK VIOLENTLY. THE FAILURE ONLY OCCURRED WHILE DRIVING AT LOW SPEEDS. THE VEHICLE WAS TAKEN TO A DEALER WHERE IT WAS DIAGNOSED THAT THE CLUTCH NEEDED TO BE REPLACED AND THE SENSORS NEEDED TO BE RE-FLASHED. THE REPAIRS WERE PERFORMED; HOWEVER, THE FAILURE RECURRED FREQUENTLY. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS 7,000. UPDATED 04/08/16*LJ THE CONSUMER STATED THE VEHICLE WOULD SHAKE AND HESITATE ON ACCELERATION FROM A STOP. THE CONSUMER STATED THE CLUTCH WAS REPLACED THREE TIMES. HOWEVER, IT DID NOT RESOLVE THE PROBLEM. UPDATED 04/14/16.*JB

01/22/2016
Components: POWER TRAIN
Incident Date: 11/02/2015
Crash: No
Fire: No
Vehicle Identification Number: 3FADP4BJ8DM******
Summary

TL* THE CONTACT OWNS A 2013 FORD FIESTA. WHILE THE VEHICLE WAS COMING TO A STOP, THE TRANSMISSION FAILED AND THE VEHICLE JERKED SEVERELY. A WARNING MESSAGE IN THE INSTRUMENT PANEL INDICATED THAT THE TRANSMISSION MALFUNCTIONED AND NEEDED TO BE SERVICED. THE FAILURE OCCURRED CONSTANTLY. THE VEHICLE WAS TAKEN TO THE DEALER WHERE IT WAS DIAGNOSED THAT THE TRANSMISSION CONTROL MODULE FAILED AND NEEDED TO BE REPLACED. THE TRANSMISSION CONTROL PROGRAM WAS UPDATED, BUT THE FAILURE RECURRED. THE CONTACT MENTIONED THAT THE TRANSMISSION CONTROL MODULE WAS REPLACED TWICE, BUT THE FAILURE PERSISTED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 22,000.

01/22/2016
Components: UNKNOWN OR OTHER
Incident Date: 01/20/2016
Crash: No
Fire: No
Vehicle Identification Number: 3FADP4CJ0DM******
Summary

AT 18,250 MILES, REAR DOOR LATCH FAILED. DOOR NEEDED TO BE TIED CLOSED IN ORDER TO TRAVEL TO DEALERSHIP ON 09/12/14 FOR REPAIR. ON 9/12/15 FRONT DOOR LATCH WAS REPLACED PER RECALL. OTHER DOORS INSPECTED. ON 1/20/15 THE RIGHT FRONT DOOR LATCH FAILED ON THE CAR WHILE MY 17 YEAR OLD DAUGHTER WAS DRIVING THE VEHICLE. IN ORDER TO GET HOME, SHE HAD TO REACH ACROSS THE PASSENGER SEAT AND HOLD THE DOOR CLOSED WHILE DRIVING. I CAN NOT FOR MY LIFE THINK OF A MORE DANGEROUS SITUATION FOR A YOUNG DRIVER. THE CAR HAS BEEN TAKEN IN FOR THE LATCH TO BE REPLACED. THE ONLY DOCUMENTATION THAT I HAVE ARE REPAIR ORDERS FROM THE INCIDENCES. PLEASE CONTACT ME IF YOU NEED TO HAVE THEM SENT TO YOU.

01/22/2016
Components: SUSPENSION,POWER TRAIN
Incident Date: 01/02/2014
Crash: No
Fire: No
Vehicle Identification Number: 3FADP4EJ8DM******
Summary

WHEN ACCELERATING FROM A STOP THE CAR HESITATES AND THEN LUNGES FORWARD, AND SHUTTERS. WHEN DRIVING UP A HILL OR TURNING CORNERS THE CAR SHUTTERS. WHEN ACCELERATING THE CAR MAKES NOISES DUE TO THE SHIFT FORKS. WHEN AT A STOP WITH THE CAR RUNNING AND IN THE DRIVE POSITION, OR WHEN STOPPED ON A FLAT SURFACE THE CAR ROLLS IN REVERSE. AS MY SON WAS WALKING BEHIND THE CAR WHILE IT WAS IN PARKED ON A SLIGHT INCLINE THE CAR ROLLED BACK AND HIT MY SON.

01/20/2016
Components: POWER TRAIN
Incident Date: 01/01/2016
Crash: No
Fire: No
Vehicle Identification Number: 3FADP4BJ1DM******
Summary

2013 FORD FIESTA. CONSUMER WRITES IN REGARDS TO TRANSMISSION RECALL NOTICE ISSUES. *SMD THE CONSUMER STATED SHE WENT TO THE DEALER SEVERAL TIMES TO TRY AND GET A RESOLUTION FOR THE TRANSMISSION ISSUE. *JB

01/19/2016
Components: POWER TRAIN
Incident Date: 03/01/2013
Crash: No
Fire: No
Vehicle Identification Number: 3FADP4BJ0DM******
Summary

TL* THE CONTACT OWNS A 2013 FORD FIESTA. WHILE DRIVING FROM A COMPLETE STOP, THE TRANSMISSION FAILED. THE CONTACT STATED THAT THE FAILURE CAUSED THE VEHICLE TO VIBRATE AND JERK UNCONTROLLABLY. THE CONTACT STATED THAT THE VEHICLE WAS TAKEN TO THE DEALER TO BE DIAGNOSED. THE CONTACT WAS INFORMED THAT THE TCM (TRANSMISSION CONTROL MODULE) SOFTWARE NEEDED TO BE UPDATED. THE VEHICLE WAS REPAIRED, BUT THE FAILURE RECURRED. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 9,500.

01/15/2016
Components: POWER TRAIN
Incident Date: 12/11/2015
Crash: No
Fire: No
Vehicle Identification Number: 3FADP4BJ0DM******
Summary

WHEN I DRIVE THE CAR IN A LOW GEAR (USUALLY STUCK IN TRAFFIC OR LEAVING A PARKING LOT) IT WILL FLASH SEVERAL WARNING LIGHTS AND THE COMPUTER CONSOLE WILL SAY "TRANSMISSION MALFUNCTION, SERVICE NOW." THEN THE CAR WILL STOP RESPONDING TO THE GAS PEDAL ENTIRELY. I CAN USUALLY GET IT TO RESPOND AGAIN BY TURNING THE CAR OFF AND TURNING IT BACK ON AGAIN. AFTER SEVERAL MINUTES, THIS WILL WORK, BUT IT'S ONLY A MATTER OF TIME BEFORE IT STALLS OUT AGAIN. I'VE TAKEN THE CAR (STILL UNDER WARRANTY) BACK TO FORD FOR THIS SAME ISSUE 5 TIMES NOW, AND EACH TIME THEY REPLACE THE TRANSMISSION MODULE. EACH TIME, AFTER SOME TIME (SHORTEST: 2 DAYS, LONGEST: FOUR MONTHS) THE SAME STALLING OUT PRESENTS IN THE SAME WAY. I'VE BROKEN DOWN/STALLED OUT IN PARKING LOTS, ON SURFACE STREETS, AND ON MAJOR FREEWAYS: EACH TIME IN TRAFFIC. THE FIRST INCIDENT HAPPENED IN AUGUST OF 2015, THEN 12/11/15, 12/15/15, 12/18/15 AND 1/14/15.

01/15/2016
Components: AIR BAGS,UNKNOWN OR OTHER
Incident Date: 01/06/2016
Crash: No
Fire: No
Vehicle Identification Number: 3FADP4EJ7DM******
Summary

I WAS UNAWARE ABOUT THE FORD FIESTAS HAVING A RECALL ON THE TRANSMISSIONS. MY CAR HESITATES , JERKS AND HARD TO ACCELERATE. IT IS VERY DANGEROUS FOR ME WHEN I'M DRIVING ON THE HIGHWAY TO SCHOOL AND TO WORK AND ALSO IT HAS BEEN AT FORD SERVICE CENTER MANY TIMES FOR THEM TO TELL ME THAT'S JUST HOW FORD MADE THE CAR AND JUST ACCELERATE MORE

01/14/2016
Components: POWER TRAIN
Incident Date: 01/05/2016
Crash: No
Fire: No
Vehicle Identification Number: 3FADP4BJ0DM******
Summary

THIS IS THE 3RD FOLLOW-UP IN REGARDS TO COMPLAINT #'S 10639225 & 10744924. THE FOLLOWING IS MY SPECIFIC EVENT TIMELINE. FIRST EVENT (17SEP2013) 1ST TRANSMISSION SHUDDER...2ND CLUTCH INSTALLED, SECOND EVENT (30SEP2014) 2ND TRANS SHUDDER...CV JOINT LEAKING, THIRD EVENT (10NOV2014) 3RD TRANS SHUDDER...NO DEALER ACTION, FOURTH EVENT (10JUN2015) 4TH TRANS SHUDDER...NO DEALER ACTION, FIFTH EVENT (29JUL2015) 5TH TRANS SHUDDER...FRONT SUSPENSION CONTROL ARM REPLACED, SIXTH EVENT (12SEP2015) 6TH TRANS SHUDDER...3RD CLUTCH INSTALLED, SEVENTH EVENT (5JAN2016) TRANSMISSION WOULDN'T SHIFT...TRANSMISSION CONTROL MODULE REPLACED. ALL THE OTHER INDIVIDUALS WHO HAVE FILED COMPLAINTS (CONCERNING THIS TRANSMISSION), ALL THE ISSUES I'VE DETAILED ABOVE (FOR A 3 YEAR OLD, NORMALLY OPERATED CAR), AND NOTHING MORE IS BEING DONE HERE? WAS NOTHING LEARNED FROM THE GM DEBACLE?? THIS CARS DESIGN IS FLAWED AND HOLDS A POTENTIALLY DEADLY DEFECT THAT FORD JUST QUIETLY THROWS PARTS AT AND EVERYONE'S OK! THANK YOU!! *TR

01/11/2016
Components: SEAT BELTS
Incident Date: 01/07/2016
Crash: No
Fire: No
Vehicle Identification Number: 3FADP4BJ1DM******
Summary

TL* THE CONTACT OWNS A 2013 FORD FIESTA. WHILE IN PARK, THE FRONT DRIVER SIDE SEAT BELT FAILED TO LATCH. THE CONTACT HAD TO DEPRESS THE BUCKLE DOWN IN ORDER TO GET THE SEAT BELT TO LATCH. IN ADDITION, THE SEAT BELT WARNING LIGHT FAILED TO ILLUMINATE. THE FAILURE RECURRED ON NUMEROUS OCCASIONS. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 70,000.

12/29/2015
Components: LATCHES/LOCKS/LINKAGES
Incident Date: 12/27/2015
Crash: No
Fire: No
Vehicle Identification Number: 3FADP4FJ6DM******
Summary

TL* THE CONTACT OWNS A 2013 FORD FIESTA. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 15V246000 (LATCHES/LOCKS/LINKAGES); HOWEVER, THE PART TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS NOT MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. PARTS DISTRIBUTION DISCONNECT.

12/27/2015
Components: ELECTRICAL SYSTEM,UNKNOWN OR OTHER,ELECTRONIC STABILITY CONTROL
Incident Date: 12/23/2015
Crash: No
Fire: No
Vehicle Identification Number: 3FADP4EJ5DM******
Summary

OVER THE LAST 2 MONTHS, THE RADIO AND INSTRUMENT DASHBOARD HAVE BEEN FLASHING INTERMITTENTLY AND CAR LOSING POWER. BROUGHT TO FORD DEALERSHIP BUT THEY COULDN'T DUPLICATE THE PROBLEM DURING TEST DRIVE. IN ADDITION TO THE PROBLEMS LISTED EARLIER, NOW THE TCS OFF KEEPS ON FLASHING EVEN WHEN CAR IS IDLE.

12/26/2015
Components: ENGINE
Incident Date: 12/26/2015
Crash: No
Fire: No
Vehicle Identification Number: 3FADP4BJ8DM******
Summary

FORD FIESTA (AUTOMATIC TRANSMISSION) HAS A TRANSMISSION SHUTTER WITH INITIAL TAKEOFF, AND WHEN SHIFTING GEARS.

12/14/2015
Components: POWER TRAIN
Incident Date: 01/01/2014
Crash: No
Fire: No
Vehicle Identification Number: 3FADP4AJ0DM******
Summary

TL* THE CONTACT OWNS A 2013 FORD FIESTA. THE CONTACT STATED THE TRANSMISSION FAILED. WHILE, AT A COMPLETE STOP THE TRANSMISSION JERKED VIOLENTLY, CAUSING THE VEHICLE TO ENGAGE ACCELERATION SLOWLY AND SHAKE. THE VEHICLE WAS TAKEN TO THE DEALER SEVERAL TIMES FOR THE FAILURE. THE DEALER REPLACED THE TRANSMISSION TWICE. HOWEVER, THE FAILURE WAS NOT CORRECTED. THE MANUFACTURER WAS NOTIFIED. THE FAILURE MILEAGE WAS 5,000.

12/14/2015
Components: POWER TRAIN
Incident Date: 02/16/2015
Crash: No
Fire: No
Vehicle Identification Number: 3FADP4BJ2DM******
Summary

I TOOK MY 2013 FORD FIESTA IN TO GET THE OIL CHANGED AND TO DETERMINE WHY THE CAR WAS MAKING A GRINDING/SHUTTER/TUGGING NOISE/FEELING ON FEBRUARY 16, 2015 TO RANDALL REED'S PRESTIGE FORD, 3601 SOUTH SHILOH ROAD, GARLAND, TX 75041. I WAS INFORMED THERE WAS A RECALL ON THE CLUTCH AND THAT IT WOULD BE REPLACED FREE OF CHARGE. PRESTIGE FORD DID THE WORK ON MARCH 6, 2015 AND REPLACED THE CLUTCH. A WEEK LATER THE CAR WAS STILL MAKING THE GRINDING/SHUTTER/TUGGING FEELING . I RETURNED TO PRESTIGE FORD AND THE CLUTCH WAS ON BACK ORDER. PRESTIGE FORD REPLACED THE CLUTCH A SECOND TIME ON MAY 14, 2015. 5 STAR FORD HAS REPLACED THE CLUTCH A THIRD TIME ON DEC. 14, 2015 AND IT IS STILL MAKING THE GRINDING NOISE AND THEY FAILED TO PUT WATER IN THE COOLING RESERVOIR AND THE CHECK ENGINE COOLANT LIGHT IS ON.

12/11/2015
Components: POWER TRAIN
Incident Date: 09/04/2015
Crash: No
Fire: No
Vehicle Identification Number: 1GNDT13W112******
Summary

THE TRANSMISSION STUTTERS, GRINDS, SLOW TO ENGAGE CAN ALSO POP INTO GEAR HARD WHEN EXCELLERATING OR HESTITATES WHEN EXCELLERATING. IT ALSO ALLOWS THE CAR TO ROLL BACKWARDS WHEN STATIONARY. TWO TIMES IN THE SHOP AND THE EXPLANATION IS NEEDS NEW PARTS, THEN HAS TO LEARN HOW TO BE A TRANSMISSIONJ AGAIN. WHAT??? IT HAS ONLY 14K MILE ON IT.

12/11/2015
Components: POWER TRAIN
Incident Date: 09/04/2015
Crash: No
Fire: No
Vehicle Identification Number: 3FADP4BJ1DM******
Summary

HESITATES, GRINDS, SHUTTERS, LURCHES WHEN EXCELLERATING FROM A STOP OR SLOW SPEED. IT ALSO ROLLS BACK FROM A LEVEL STOP SOMETIMES WHEN YOU SWITH YOUR FOOT FROM BRAKE TO GAS. IT HAS BEEN TO THE SHOP AT LEAST TWICE BUT CONTINUES THE SAME THINGS. THE EXPLANATION IS THAT AFTER ITS WORKED ON IT RESETS AND HAS TO LEARN HOW TO SHIFT AS TRANSMISSION AGAIN.

12/07/2015
Components: POWER TRAIN,UNKNOWN OR OTHER
Incident Date: 04/16/2015
Crash: No
Fire: No
Vehicle Identification Number: 3FADP4BJ1DM******
Summary

I INITALLY LEASED, AND THEN PURCHASED, A 2013 FORD FIESTA. I HAVE BEEN THE ONLY DRIVER OF THE VEHICLE. I HAVE HAD A THE TRANSMISSION PIECES REPLACED ONCE AND THE VEHICLE IS BACK IN THE SHOP FOR THE SECOND TIME. I DON'T UNDERSTAND HOW THERE CAN BE SO MANY RECALLS RELATED TO THE TRANSMISSION BUT NO RECALL OF THE CAR ITSELF. IT LURCHES FORWARD, WILL NOT SHIFT INTO GEAR FROM A COMPLETE STOP OR ALMOST STOPPED CAR. I'VE HAD MANY NEAR MISSES AND FEEL INCREDIBLY UNSAFE DRIVING THE VEHICLE. THE CAR ONLY DROVE FOR A FEW THOUSAND MILES BEFORE THE PROBLEMS CREPT BACK UP, POSSIBLY EVEN WORSE THAN BEFORE.

12/07/2015
Components: POWER TRAIN
Incident Date: 05/12/2014
Crash: No
Fire: No
Vehicle Identification Number: 3FADP4BJXDM******
Summary

HAVE TAKEN THE 2013 FIESTA INTO THE DEALERSHIP 3 DIFFERENT TIMES FOR LACK OF POWER, NOT ACCELERATING, SLUGGISH FEEL BETWEEN GEARS SHIFTING. EACH TIME IT HAS EITHER BEEN REPROGRAMMED OR I WAS TOLD NO PROBLEM COULD BE FOUND! IT IS SCHEDULED FOR REPAIR THURSDAY, DECEMBER 10, 2015, WE ARE TAKING IT IN BECAUSE THIS LAST TIME THE CAR NEARLY STALLED ON MY DAUGHTER AS SHE TRIED TO GO AROUND A VEHICLE ON THE INTERSTATE, AND SHE WAS AT FULL SPEED BUT TRIED ACCELERATING. THIS WILL BE 4 TIMES IN TWO YEARS. THE VEHICLE JERKS OR STOPS . VEHICLE HAS ALWAYS BEEN IN MOTION, ALL THE TIME ON CITY STREETS AND HIGHWAY ALSO WHEN TURNING

12/06/2015
Components: POWER TRAIN
Incident Date: 12/12/2014
Crash: No
Fire: No
Vehicle Identification Number: 3FADP4EJ3DM******
Summary

AUTOMATIC TRANSMISSION SLIPS AND DOES NOT SHIFT SMOOTHLY. THE FORD DEALERSHIP HAS WORKED ON IT TWICE WITHOUT REPAIRING IT. IT IS IN FOR A THIRD TIME AND THE PLAN IS TO REPLACE THE SAME PART THEY REPLACED LAST TIME. THE PROBLEM BEGAN AT 10,000 MILES AND REOCCURS EVERY 10,000 MILES. THOUGH THE CAR REMAINS UNDER WARRANTY, THIS IS A DANGEROUS SITUATIONS THAT NEEDS TO BE CORRECTED BY FORD IMMEDIATELY BEFORE SOME ONE GETS KILLED.

11/27/2015
Components: ELECTRICAL SYSTEM,LATCHES/LOCKS/LINKAGES
Incident Date: 11/20/2015
Crash: No
Fire: No
Summary

BUZZING, THUMPING, FLUTTERING THROUGH SPEAKERS - EVEN WITH ENGINE OFF. NOISE CAN BE EXTREMELY LOUD AND OCCURS UNEXPECTEDLY WHILE DRIVING. THE VEHICLE WAS DIAGNOSED AS HAVING A SHORT CIRCUIT. THE DEALER STATED THE RADIO TESTED BAD AND THE RADIO WAS REPLACED. ALSO, A RECALL WAS ISSUED FOR THE DOOR LATCH. HOWEVER, THE PARTS WERE NOT AVAILABLE.

11/22/2015
Components: ELECTRICAL SYSTEM,UNKNOWN OR OTHER
Incident Date: 11/20/2015
Crash: No
Fire: No
Vehicle Identification Number: 3FADP4BJ2DM******
Summary

KEY WAS NOT IN THE IGNITION, OPENED CAR DOOR AFTER WORK IN PARKING LOT AND HEARD LOUD STATIC COMING FROM RADIO/AUDIO SYSTEM (THIS HAS HAPPENED SEVERAL TIMES BEFORE BUT THE MOST RECENT INCIDENT WAS THE WORST). PLEASE NOTE THE INCIDENT HAS HAPPENED WHILE THE CAR WAS MOVING UP THE 55 MILES PER HOUR AND ALSO WHILE THE CAR HAS BEEN PARKED - KEY NOT IN IGNITION. I HEAR 'CRACKING AND POPPING' REGULARLY AND SOMETIMES THE VOLUME IS TERRIFYING AND STARTLING. IT COULD ACTUALLY CAUSE AN AUTO CRASH - THINK ABOUT DRIVING DOWN THE ROAD AND THE AUDIO SYSTEM STARTS BLARING STATIC AT 10+ UNEXPECTEDLY... MY RADIO/CD PLAYER DOES NOT WORK PROPERLY AND IF IT DOES WORK FOR A FEW MINUTES, I WILL HEAR LOUD CRACKING AND LOUD POPPING AND THEN THE RADIO/CD CUTS OFF. THE CAR FEELS 'ELECTRIFIED' (THE HAIR ON MY ARMS HAS RAISED). I BELIEVE IT IS A SAFETY ISSUE AND AFTER SEARCHING ONLINE, I HAVE NOTICED HUNDREDS OF OTHER INDIVIDUALS ARE WRITING ABOUT EXPERIENCING THE SAME PROBLEM. RECALL HELP MUCH APPRECIATED BECAUSE SOMETHING ISN'T RIGHT WITH THE FORD CARS EXPERIENCING THESE ELECTRICAL PROBLEMS. PLEASE NOTE WHILE THESE ELECTRICAL/AUDIO STATIC PROBLEMS ARE GOING ON, THE SYNC SYSTEM HASN'T BEEN FULLY OPERATIONAL EITHER. MY STATE DOES NOT ALLOW DRIVING WITH CELLPHONES SO AN UNAVAILABLE SYNC SYSTEM IS NOT ONLY A PAIN BUT PREVENTS COMPLIANCE WITH THE LAW.

11/21/2015
Components: POWER TRAIN,UNKNOWN OR OTHER
Incident Date: 08/01/2015
Crash: No
Fire: No
Vehicle Identification Number: 3FADP4BJ5DM******
Summary

I BOUGHT THE CAR IN OCTOBER 2014. IT WAS A WEEK LATER I NOTICED THE ISSUES WITH THE TRANSMISSION THAT I WOULD PUSH ON THE GAS PEDAL THAT IT WOULD EITHER JERK OR TAKE A SECOND JUST TOO GET THE CAR TO MOVE. I TOOK IT IN TO A DEALERSHIP AND THE DEALERSHIP WAS TERRIBLE AND SAID THEY FIXED IT. HOWEVER WHEN I GOT THE CAR BACK THE NEXT DAY I WAS DRIVING TO WORK IN SANDY, UTAH ON STATE STREET WHEN THE TRANSMISSION WENT OUT AND I HAD TO GET IT TOWED BACK TO THE DEALERSHIP WHERE THEY WOULDN'T TAKE ANY OWNERSHIP OF THE ISSUE. THEY SAID IT WAS A "COINCIDENCE". THEY FIXED IT AND I DIDN'T HAVE AN ISSUE UNTIL TWO MONTHS LATER THE ISSUE STARTED HAPPENING AGAIN WITH THE JERKING FORWARD AND FEELING THAT IT WAS LURCHING FORWARD.

11/20/2015
Components: POWER TRAIN
Incident Date: 11/15/2015
Crash: No
Fire: No
Vehicle Identification Number: 3FADP4EJ6DM******
Summary

TRANSMISSION IS JUNK. JERKING AND SPUTTERING GOING FROM 1ST TO 2ND. UNSAFE, HAS BEEN TO FORD 3 OR MORE TIMES FOR THIS AND THEY CAN'T FIX IT.

11/12/2015
Components: LATCHES/LOCKS/LINKAGES,VEHICLE SPEED CONTROL
Incident Date: 07/10/2013
Crash: No
Fire: No
Vehicle Identification Number: 3FADP4BJ2DM******
Summary

TL* THE CONTACT OWNS A 2013 FORD FIESTA. WHILE DRIVING 75 MPH, THE REAR PASSENGER DOOR FLEW OPEN WITHOUT WARNING. THE DEALER DIAGNOSED THAT ALL DOOR LATCHES NEEDED TO BE REPLACED. IN ADDITION, THE CONTACT STATED THAT AFTER THE VEHICLE WAS REPAIRED UNDER AN UNKNOWN MANUFACTURER RECALL FOR THE TRANSMISSION, THE VEHICLE ACCELERATED INDEPENDENTLY WITHOUT WARNING. THE VEHICLE WAS REPAIRED A TOTAL OF FOUR TIMES, BUT THE FAILURE PERSISTED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURES. THE VEHICLE WAS NOT REPAIRED. THE FAILURE MILEAGE WAS 55,000.

11/10/2015
Components: POWER TRAIN
Incident Date: 11/09/2015
Crash: No
Fire: No
Vehicle Identification Number: 3FADP4BJXDM******
Summary

THE CAR ALMOST STOPPED IN THE MIDDLE OF THE ROAD WHEN WE TRIED TO CROSS THE ROAD FROM A STOP SIGN. IT FELT LIKE IT HAD NO POWER TO MOVE. WE FINALLY WERE ABLE TO COMPLETE THE MANEUVER BUT THE RISK OF AN ACCIDENT WAS PRETTY HIGH AS THE OTHER CARS WERE APPROACHING THE INTERSECTION.

11/09/2015
Components: LATCHES/LOCKS/LINKAGES
Incident Date: 07/01/2015
Crash: No
Fire: No
Vehicle Identification Number: 3FADP4BJ4DM******
Summary

TL* THE CONTACT OWNS A 2013 FORD FIESTA. THE CONTACT STATED THAT THE REAR PASSENGER SIDE DOOR LATCH FAILED. THE VEHICLE WAS TAKEN TO THE DEALER AND THE DOOR LATCH WAS REPLACED; HOWEVER, THE DEALER STATED THAT THE REMAINING LATCHES WOULD NOT BE REPLACED. THE MANUFACTURER ADVISED THAT ALL LATCHES WOULD NOT BE REPLACED ACCORDING TO NHTSA CAMPAIGN NUMBER: 15V246000 (LATCHES/LOCKS/LINKAGES). THE ADDITIONAL LATCHES WOULD BE REPLACED IF THEY FAILED. THE PART WAS AVAILABLE FOR REPAIR. THE APPROXIMATE FAILURE MILEAGE WAS 85,000.

11/07/2015
Components: POWER TRAIN,STRUCTURE
Incident Date: 04/15/2014
Crash: No
Fire: No
Vehicle Identification Number: 3FADP4BJ1DM******
Summary

BUCKING, KICKING, JERKING, HARSH ENGAGEMENT, AND DELAYED ACCELERATION AND LURCHING - ROLLS BACKWARDS ON HILLS - TRANSMISSION REBUILD TWO TIMES AND REPLACED IN 24000 MILES, THESE CARS A SAFETY ISSUE AND FORD NEEDS TO TAKE RESPONSIBILITY. FORD WILL NOT DISCUSS AND JUST KEEPS DENY. THEY WILL NOT RETURN OUR CALLS - PLEASE HELP ALSO, ALL DOOR PAWL SPRING TAB LATCHES HAVE FAILED MORE THEN ONCE.

11/02/2015
Components: POWER TRAIN,STRUCTURE,VEHICLE SPEED CONTROL
Incident Date: 05/15/2015
Crash: No
Fire: No
Vehicle Identification Number: 3AFDP4BJ6DM******
Summary

THE REAR PASSENGER SIDE DOOR, WHERE MY SON SITS IN HIS BOOSTER, STOPPED CLOSING ONE AFTERNOON ON OUR WAY TO HIS SOCCER GAME. I USED A PIECE OF ROPE TO TIE THE DOOR ACROSS THE CAR TO THE DOOR OPPOSITE UNTIL I COULD GET MY CAR INTO THE FORD DEALERSHIP THE NEXT DAY. I SEARCHED THE INTERNET AND SAW AN ARTICLE REGARDING OTHER 2013 FORD FIESTA'S HAVING THE SAME ISSUE. I TOOK MY VEHICLE THE NEXT DAY TO THE DEALERSHIP AND SINCE I WAS THERE I LET THEM KNOW THAT MY CAR, WHICH ONLY HAD 15K MILES ON IT, HAS A PROBLEM WITH ACCELERATION. WHEN I ACCELERATE I HEAR AN AIRY SOUND COMING FROM THE ENGINE AND I LOSE POWER SO THAT I ACCELERATE VERY SLOWLY. THIS IS A HUGE SAFETY ISSUE WHEN GETTING ONTO THE HIGHWAY. I WAS ADVISED WHEN I PICKED UP THE CAR THAT THE LOCK WAS A RECALL ITEM AS WAS AN ISSUE WITH THE COOLING SYSTEM THAT THEY FIXED. IN ADDITION, WHEN THEY CHECKED FOR THE AIRY SOUND THEY FOUND I HAVE A BAD TRANSMISSION. MY SERVICE REP SAID THE TRANSMISSION WAS ON BACK ORDER FOR 30 DAYS. THAT WAS MAY 2015. TODAY IS 11/2/2015 AND I STILL DO NOT HAVE THE PARTS TO REPLACE MY TRANSMISSION. I HAVE ASKED SEVERAL TIMES IF I COULD HAVE A RENTAL CAR OR BORROW A CAR FROM FORD UNTIL MY TRANSMISSION IS FIXED DUE TO THE LOW ACCELERATION AND HAVE BEEN TOLD TIME AND AGAIN THAT THEY CAN NOT "AUTHORIZE" IT.

10/28/2015
Components: POWER TRAIN,STRUCTURE,ENGINE
Incident Date: 09/01/2015
Crash: No
Fire: No
Vehicle Identification Number: 3FADP4BJ2DM******
Summary

TL* THE CONTACT OWNS A 2013 FORD FIESTA. THE CONTACT STATED THAT WHILE DRIVING AT 40 MPH, THE SERVICE ENGINE WARNING LIGHT ILLUMINATED INTERMITTENTLY. IN ADDITION, THE TRANSMISSION HESITATED. THE CONTACT ALSO STATED THAT WHILE DRIVING, THE DOOR POPPED OPEN WITHOUT WARNING AND COULD NOT BE CLOSED. THE VEHICLE WAS TAKEN TO A DEALER WHERE IT WAS DIAGNOSED THAT THE DOOR LATCHES NEEDED TO BE REPLACED AND THE TRANSMISSION NEEDED TO BE REPAIRED. IN ADDITION, THERE WAS A MANUFACTURERS RECALL ON THE ENGINE WARNING LIGHT. THE VEHICLE WAS NOT REPAIRED FOR THE FAILURES DUE TO THE PARTS NOT BEING AVAILABLE. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS 32,000.

10/27/2015
Components: UNKNOWN OR OTHER
Incident Date: 10/01/2015
Crash: No
Fire: No
Vehicle Identification Number: 3FADP4BJ8DM******
Summary

CAR IS STALLING AND CHUGGING AT LOW SPEEDS. CAR DOES NOT ACCELERATE PROPERLY AND WILL JUMP/SKIP. THIS IS AN ONGOING ISSUE. CAR WAS ORIGINALLY TAKEN TO DEALERSHIP FOR SERVICE 09/2014 AND IT WAS DETERMINED THAT FLUID IN THE CLUTCH WAS LEAKY. PROBLEMS REEMERGED IN 02/2015 & 04/30. DEALER DETERMINED CAR WAS RUNNING TO FORD SPECIFICATIONS. CAR CONTINUES TO EXHIBIT SAME ISSUES.

10/26/2015
Components: POWER TRAIN
Incident Date: 10/01/2014
Crash: No
Fire: No
Vehicle Identification Number: 3FADP4BJ8DM******
Summary

TL* THE CONTACT OWNS A 2013 FORD FIESTA. THE CONTACT STATED THAT THE TRANSMISSION FAILED. THE CONTACT MENTIONED THAT THE SHIFT LEVER WOULD NOT SHIFT INTO FIRST, SECOND, OR THIRD GEAR. THE FAILURE RECURRED SEVERAL TIMES. THE VEHICLE WAS TAKEN TO THE DEALER. THE TECHNICIAN DIAGNOSED THAT THE TRANSMISSION NEEDED TO BE REBUILD. THE VEHICLE WAS REPAIRED BUT THE FAILURE RECURRED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS 15,000.

10/23/2015
Components: POWER TRAIN
Incident Date: 06/15/2013
Crash: No
Fire: No
Vehicle Identification Number: 3FADP4BJ3DM******
Summary

TL* THE CONTACT OWNS A 2013 FORD FIESTA. THE CONTACT STATED THAT SHE HEARD AN ABNORMAL NOISE COMING FROM THE VEHICLE. THE VEHICLE HESITATED AND SHUTTERED. THE FAILURE RECURRED NUMEROUS TIMES. THE VEHICLE WAS TAKEN TO A DEALER WHERE THE FAILURE WAS UNDETERMINED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS UNKNOWN. ......UPDATED 04/01/16 *BF CONSUMER STATED CAR HAS SUDDEN JERKY ACCELERATION ALSO PROBLEMS WITH TRANSMISSION CONTINUES. UPDATED 05/22/18*JB

10/20/2015
Components: STRUCTURE,UNKNOWN OR OTHER
Incident Date: 10/05/2015
Crash: No
Fire: No
Vehicle Identification Number: 3FADP4BJ2DM******
Summary

THE TRANSMISSION HAS BEEN SLIPPING CONSTANTLY. WHEN STARTING FROM A DEAD STOP THE TRANSMISSION SLIPS PREVENTING ITS FROM CATCHING THE FIRST TWO GEARS. ALSO THE PASSENGER SIDE DOOR LATCH WILL NOT CLOSE. THE DOOR ALL OF A SUDDEN CAME OPEN WHILE DRIVING. THIS CAR IS UNSAFE.

10/12/2015
Components: POWER TRAIN,ELECTRICAL SYSTEM,EXTERIOR LIGHTING
Incident Date: 10/12/2015
Crash: No
Fire: No
Vehicle Identification Number: 3FADP4EJXDM******
Summary

THERE HAVE BEEN MULTIPLE INSTANCES THAT MY TRANSMISSION, WHILE IN MOTION, HAS STUTTERED, STALLED, OR BEEN COMPLETELY UNRESPONSIVE. IN LOW GEARS, THE TRANSMISSION SOUNDS AS IF IT IS GRINDING METAL CANS. WHEN MY CAR STUTTERS OR JERKS SEEMINGLY OUT OF NOWHERE, MY LIGHTS AND DASH WILL FLICKER AS WELL. BOTH MY FORD DEALERSHIP AND FORD ITSELF HAS TOLD ME THESE SAFETY ISSUES ARE NORMAL AND TO BE EXPECTED. TWICE I'VE ALMOST COLLIDED WITH SEMIS ON THE HIGHWAY WHEN I WAS UNABLE TO GET UP TO SPEED PROPERLY DUE TO THE CHUGGING AND STUTTERING. THERE ARE THOUSANDS OF COMPLAINTS ON THIS ISSUE. I'VE ALREADY HAD MY CLUTCH AND SEALS REPLACED ONCE, TO NO AVAIL. THIS IS THE FIRST VEHICLE I'VE BOUGHT AND I'M SCARED FOR MY SAFETY. FORD AND MY DEALERSHIP WON'T TAKE RESPONSIBILITY FOR THESE HAZARDS AND INSIST THAT I'M NOT DRIVING MY CAR RIGHT. THE GRINDING, STUTTERING, STALLING, AND OUTRIGHT TRANSMISSION FAILURE HAS BEEN OCCURRING FOR THE FULL 7 MONTHS I'VE HAD THE CAR. IF MAINTENANCE INVOICES ARE NEEDED, I DO HAVE ACCESS TO THESE.

10/07/2015
Components: LATCHES/LOCKS/LINKAGES
Incident Date: 06/05/2015
Crash: No
Fire: No
Summary

2013 FORD FIESTA. CONSUMER WRITES IN REGARDS TO VEHICLE FRONT PASSENGER DOOR LATCH FAILURE. *SMD THE CONSUMER STATED A RECALL WAS ISSUED. HOWEVER, THE PARTS WERE NOT AVAILABLE. RECALL # 15V246000. *JB

10/06/2015
Components: ELECTRICAL SYSTEM,UNKNOWN OR OTHER,ELECTRONIC STABILITY CONTROL
Incident Date: 10/05/2015
Crash: No
Fire: No
Vehicle Identification Number: 3FADP4BJ7DM******
Summary

FORD HAS RECALLED TRANSMISSION CONTROL MODULE ON MY CAR, IT HAS BEEN DETERMINED A TRANSMISSION CLUTCH IS NEEDED TO REPAIR THE CAR TO PREVENT THE CAR FROM CHANGING GEARS WHILE THE CAR IS IN MOTION AND CAN CAUSE DAMAGE, HARM AND DEATH. THE DEALERSHIP WILL NOT REPAIR MY CAR AS REQUIRED BY FORD MOTORS COMPANY AS I HAVE REQUESTED A RENTAL CAR WHILE MY CAR IN IN SERVICE. I AM SERIOUSLY CONCERNED IF MY CAR IS NOT REPAIRED THE CAR COULD CAUSE HARM TO ME AND POSSIBLE DEATH AS THE CAR DOES HESTIATE AND STALL WHILE GOING THRU INTERSECTIONS AND AT STOP SIGNS AND TAKE OFF.

10/03/2015
Components: POWER TRAIN
Incident Date: 08/07/2015
Crash: No
Fire: No
Vehicle Identification Number: 3FADP4EJ2M1******
Summary

THIS CAR HAS HAD ONGOING PROBLEMS WITH THE TRANSMISSION. IT LURCHES, DOES NOT ALWAYS ACCELERATE WHEN THE GAS PEDAL IS PRESSED, SLIPS GEARS, SHUDDERS, SOMETIMES DROPPING SPEED ABRUPTLY WITHOUT WARNING. THIS HAS NEARLY CAUSED SEVERAL ACCIDENTS. THE SEVERITY VARIES BUT AT THIS TIME, 9/2015, THE CAR HAS NOT BEEN CONSISTENTLY DRIVABLE. IT CURRENTLY HAS 29K MILES.

10/02/2015
Components: UNKNOWN OR OTHER
Incident Date: 09/01/2015
Crash: No
Fire: No
Vehicle Identification Number: 3FADP4CJ9DM******
Summary

LOSS OF POWER..THE TRANSMISSION CONTROL MODULE MAY EXPERIENCE ELECTRICAL CIRCUIT FAILURES CAUSING LOSS OF TRANSMISSION ENGAGEMENT, NO START, OR LACK OF POWER..ONLY BEEN DRIVING VEHICLE 6 MONTHS , IT HAS BEEN IN SHOP ALREADY BUT THEY SAY THEY CAN'T FIX IT UNLESS FORD GIVES THEM PERMISSION..CONTACTED FORD CASE # CAS7928058..THIS LOSS OF POWER MOST FREQUENTLY HAPPENS AT TAKE OFF..STOPLIGHTS, STOP SIGNS, BUSY INTERSECTIONS...

10/02/2015
Components: POWER TRAIN
Incident Date: 05/18/2015
Crash: No
Fire: No
Vehicle Identification Number: 3FADP4BJXDM******
Summary

VEHICLE HAS TRANSMISSION CONDITION ACCORDING TO ALL COMPLAINTS REGARDING SHIFTING, VEHICLE IS AT FORD DEALERSHIP AS OF NOW FOR 7TH TIME FOR SAME CONDITION...CLUTCH PACK HAS BEEN REPLACED AND CONDITION STILL PRESENT, VEHICLE HAS STALLED LAST TIME WE PICKED UP WEEK AGO TO POINT WAS ALMOST T-BONED FROM CITY BUS AS VEHICLE STALLED IN INTERSECTION, LAST TIME THEY TOLD ME WAS IGNITION CONCERN AND REPLACED PLUG WIRES...BACK INTO SHOP AFTER WEEKEND. SAME PROBLEM NO POWER NO SHIFT FEELS LIKE TAKING OFF IN 4TH GEAR OR HIGHER, AS I SAID IN DEALERSHIP NOW FOR WEEK AND UNABLE TO DETERMINE CAUSE...DUE TO CHECK ENGINE LIGHT CAME ON FOR 7TH TIME AND THEY SAY NO TRANSMISSION CODES...I AM TIRED OF THIS CONDITION AND LOOKING FOR FINAL REPAIR,TRANSMISSION REPLACEMENT, OR REFUND/REPLACEMENT OF VEHICLE. I FEEL AFTER 7 TIMES TO DEALERSHIP IS MORE THAN ENOUGH FOR SAME CONDITION....BELIEVE THIS FALLS INTO LEMONLAW ABOUT NOW!

09/30/2015
Components: POWER TRAIN
Incident Date: 02/14/2015
Crash: No
Fire: No
Vehicle Identification Number: 3FADP4BJ9DM******
Summary

THE TRANSMISSION SLIPPING,CHUGGING,HESITATIG

09/27/2015
Components: ENGINE
Incident Date: 04/13/2013
Crash: No
Fire: No
Vehicle Identification Number: 3FADP4EJ6DM******
Summary

I THE CAR SHOOK REALLY BAD, WOULD NOT GO UP A HILL OR GOING FROM STOP TO START THE CAR WOULD STALL. THE DEALERSHIP WAS CALLED AND NOTHING WAS DONE UNTIL LAST YEAR. THE CAR SHOOK AND WAS STILL STALLING. THIS YEAR THERE WAS AN EVEN BIGGER ISSUE WITH THE CAR AND THEY REMOVED THE ENTIRE COMPUTER FROM THE CAR. NOW THERE IS NO ISSUE BUT I WISH THEY WOULD FIX THIS ISSUE BECAUSE AS OF TODAY I WILL NEVER PURCHASE ANOTHER FORD VEHICLE.

09/24/2015
Components: POWER TRAIN,EQUIPMENT
Incident Date: 06/15/2015
Crash: No
Fire: No
Vehicle Identification Number: 3FADP4BJ5DM******
Summary

TL* THE CONTACT OWNS A 2013 FORD FIESTA. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 15V461000 (EQUIPMENT); HOWEVER, THE PART TO DO THE REPAIR WAS NOT AVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME TO PROVIDE THE PART TO DO THE REPAIR. THE CONTACT HAD NOT EXPERIENCED A FAILURE. ...UPDATED 11/13/15 *BF; UPDATED 4/5/18*JB *TR

09/16/2015
Components: UNKNOWN OR OTHER
Incident Date: 09/16/2015
Crash: No
Fire: No
Vehicle Identification Number: 3FADP4AJ4DM******
Summary

REAR PASSENGER SIDE DOOR WILL NOT LATCH TO STAY CLOSED CAUSING DOOR TO SWING OPEN AT ANY TIME.

09/15/2015
Components: ENGINE
Incident Date: 01/01/2014
Crash: No
Fire: No
Vehicle Identification Number: 3FADP4BJXDM******
Summary

AFTER DRIVING UP A STEEP HILL SEVERAL TIMES, THE SHIFT CHANGE BECAME ROUGH, AND THE CAR OFTEN SHUDDERED WHEN ACCELERATING AT A LOW SPEED LIKE A POORLY DRIVEN STICK SHIFT VEHICLE. THE CLUTCH WAS REPLACED ONCE, BUT THE SAME PROBLEM OCCURRED AFTER DRIVING ABOUT 10,000 MILES AFTER THE CLUTCH WAS REPLACED.

09/09/2015
Components: POWER TRAIN
Incident Date: 09/01/2015
Crash: No
Fire: No
Vehicle Identification Number: 3FADP4BJ9DM******
Summary

2013 FORD FIESTA. CONSUMER WRITES IN REGARDS TO TRANSMISSION ISSUES. *SMD THE CONSUMER STATED THE VEHICLE HAS BEEN TO THE DEALER THREE TIMES, IN AN ATTEMPT TO FIX THE TRANSMISSION. *JB

09/09/2015
Components: POWER TRAIN,ENGINE
Incident Date: 12/15/2013
Crash: No
Fire: No
Vehicle Identification Number: 3FADP4EJ7DM******
Summary

TL* THE CONTACT OWNS A 2013 FORD FIESTA. THE CONTACT STATED THAT WHILE DRIVING AT APPROXIMATELY 5 MPH, THE VEHICLE VIBRATED. THE VEHICLE WAS MAKING AN ABNORMAL NOISE COMING FROM THE TRANSMISSION. THE FAILURE WAS RECURRING. THE VEHICLE WAS TAKEN TO THE DEALER WHERE IT WAS REPAIRED UNDER A MANUFACTURERS RECALL BUT THE FAILURE RECURRED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS 12,000.

08/29/2015
Components: POWER TRAIN,UNKNOWN OR OTHER
Incident Date: 07/10/2015
Crash: No
Fire: No
Vehicle Identification Number: 3FADP4BJ8DM******
Summary

THE CAR SHUDDERS AND SPITS AT TAKE OFF. SOMETIMES STALLS BOTH IN FORWARD AND REVERSE WHEN I FIRST GIVE IT GAS.

08/25/2015
Components: UNKNOWN OR OTHER
Incident Date: 08/25/2015
Crash: No
Fire: No
Vehicle Identification Number: 3FADP4BJ9DM******
Summary

THE DOOR LATCH OF THE BACK PASSENGER DOOR MALFUNCTIONED AND WOULD NOT LATCH/CLOSE THE BACK SEAT DOOR. THE LATCH WAS DETERMINED TO UNCORRECTABLE AND THE DOOR WAS UNABLE TO COMPLETELY CLOSE. HOUSTON'S FORD HELFMAN PROVIDED INFORMATION THAT THE MALFUNCTION WAS RECALL, BUT THE CURRENT RECALL WAS NOT RELEASED PUBLICLY. WHEN CONTACTING HOUSTON'S HELFMAN FORD DEALERSHIP THEY PROVED TO BE RUDE AND VERY DIFFICULT TO PROVIDE QUALITY INFORMATION ON CORRECTING THEIR MANUFACTURE'S MALFUNCTIONING PART. THE VEHICLE IS CURRENTLY IN THEIR SHOP, HOWEVER THE STATUS OF RESOLVING THE ISSUE WAS UNKNOWN BY THE END OF THE DAY. A FORMAL COMPLAINT WAS MADE THEN ABOUT A HALF HOUR LATER THE SERVICE MANAGER CALLED AND APOLOGIZED FOR HIS TEAM'S UNPROFESSIONAL AND RUDENESS. ADDITIONALLY, HE STATED HE WILL ESCALATE THE ISSUE TO GET IT RESOLVED OR BEGIN THE INSPECTION PROCESS. THE POINT OF THIS COMPLAINT IS THE FACT THAT WE WERE FORTUNATE TO DISCOVER THIS MALFUNCTION IN THE DRIVE WAY. IF WE WERE DRIVING WITH PASSENGERS - YOUNG CHILDREN, CANINES, OR ELDERLY - IN THE BACK SEAT AND THE PROBLEM WAS DISCOVERED AT 60 MPH ON A HIGHWAY THEN THIS COULD HAVE BEEN A TRAGIC FAILURE.

08/22/2015
Components: STRUCTURE,UNKNOWN OR OTHER
Incident Date: 08/10/2015
Crash: No
Fire: No
Vehicle Identification Number: 3FADP4BJ6DM******
Summary

WHILE TAKING THE BABY TO VISIT THE GRAND PARENTS, WE ARRIVED THERE AND TAKING THE BABY OUT OF THE CAR THE PASSENGER REAR DOOR POPPED OPEN AND WOULD NOT LATCH. WE HAD TO TIE THE DOOR CLOSED. THE CAR IS NOT SAFE TO DRIVE IN THIS CONDITION, RELY ON ROPES AND BUNGEE CORDS TO KEEP THE DOOR CLOSED. IT OFFERS NO PROTECTION IN THE EVENT OF A CRASH. THIS CONDITION SHOULD BE REPORTED TO THE CAR OWNERS NOW, THEY SHOULD HAVE TO WAIT FOR DOORS ON THE VEHICLE TO POP OPEN TO FIND OUT THEY HAVE A PROBLEM WITH THE CAR.

08/19/2015
Components: LATCHES/LOCKS/LINKAGES
Incident Date: 08/16/2015
Crash: No
Fire: No
Vehicle Identification Number: 3FADP4AJ4DM******
Summary

TL* THE CONTACT OWNS A 2013 FORD FIESTA. WHILE DRIVING 5 MPH, THE REAR DRIVER SIDE DOOR OPENED INDEPENDENTLY WITHOUT WARNING AND EMITTED A LOUD NOISE. THE DOOR FAILED TO CLOSE. THE VEHICLE WAS MERGED TO THE SIDE OF THE ROAD, WHERE THE DOOR WAS EVENTUALLY CLOSED WITH THE HELP OF A STRANGER. THE VEHICLE WAS TOWED TO THE DEALER. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 15V246000 (LATCHES/LOCKS/LINKAGES) PRIOR TO THE FAILURE. THE DEALER STATED THAT A SPECIAL RECALL LINE NEEDED TO BE REACHED FOR THE RECALL REPAIR PARTS. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 46,400. MA 10/8 THE CONSUMER STATED THE VEHICLE WAS REPAIRED. UPDATED 10/15/15*JB

08/19/2015
Components: POWER TRAIN
Incident Date: 10/01/2013
Crash: No
Fire: No
Vehicle Identification Number: 3FADP4BJ8DM******
Summary

TRANSMISSION SHUDDERS, LURCHES AND LOSS OF POWER

08/17/2015
Components: POWER TRAIN
Incident Date: 08/22/2013
Crash: No
Fire: No
Summary

TRANSMISSION SLIPS, CHUGS, GRINDS, HESITATES, JERKS, FAILS TO ACCELERATE AND BOGS OUT EACH TIME BEFORE SLAMMING INTO GEAR, JERKING THE CAR FORWARD QUICKLY, THEN FAILS TO DECELERATE WHEN ENGAGING THE BREAKS CAUSING VERY NEAR REAR END WRECKS. ON HIGHWAY AT 55-65 MPH, CAR IS UNABLE TO DOWN SHIFT PROPERLY. THE VEHICLE HAS BEEN BROUGHT TO THE DEALERSHIP TIMES CLEANED AND REPLACE CLUTCH OR PROGRAMMED. STILL NOT SHIFTING PROPERLY

08/17/2015
Components: POWER TRAIN
Incident Date: 05/01/2014
Crash: No
Fire: No
Vehicle Identification Number: 3FADP4TJ6DM******
Summary

TRANSMISSION GRINDS, HESITATES AND HAS TROUBLE SHIFTING AT LOW SPEEDS. SOMETIMES THE TRANSMISSION HAS A SLOW REACTION TO THE PEDAL AND JOLTS FORWARD AFTER THE DELAY. IN STOP AND GO BUMPER TO BUMPER CITY TRAFFIC THIS CAN CAUSE ISSUES. I'VE HAD THE CLUTCH ASSEMBLY REPLACED TWICE BUT COULD HAVE HAD IT DONE 5 + TIMES AT LEAST. IT'S TOO MUCH TROUBLE TO CONSTANTLY HAVE TO GET IT FIXED AT THE DEALERSHIP. AFTER THE DEALERSHIP FIXED IT BOTH TIMES ITS GOOD FOR A FEW THOUSAND MILES THEN PROBLEMS START ALL OVER AGAIN.

08/11/2015
Components: LATCHES/LOCKS/LINKAGES
Incident Date: 08/11/2015
Crash: No
Fire: No
Vehicle Identification Number: 3FADP4EJ7DM******
Summary

TL* THE CONTACT OWNS A 2013 FORD FIESTA. THE CONTACT STATED THAT THE DOOR LATCH MALFUNCTIONED AFTER OPENING AND CLOSING THE VEHICLE DOOR. THE CONTACT WAS ABLE TO TIE THE DOOR CLOSED AND DRIVE THE VEHICLE TO THE DEALER. THE TECHNICIAN CONFIRMED THAT THE MALFUNCTION WAS PART OF A RECALL; HOWEVER, ONLY ONE DOOR COULD BE REPAIRED. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 15V246000 (LATCHES/LOCKS/LINKAGES); HOWEVER, THE PART NEEDED TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 11,000.

08/10/2015
Components: POWER TRAIN
Incident Date: 06/03/2013
Crash: No
Fire: No
Vehicle Identification Number: 3FADP4AJ2DM******
Summary

TRANSMISSION SLIPS, CHUGS, GRINDS, HESITATES, JERKS, FAILS TO ACCELERATE AND BOGS OUT EACH TIME BEFORE SLAMMING INTO GEAR, JERKING THE CAR FORWARD QUICKLY, THEN FAILS TO DECELERATE WHEN ENGAGING THE BREAKS CAUSING VERY NEAR REAR END WRECKS. ON HIGHWAY AT 55-65 MPH, CAR IS UNABLE TO DOWN SHIFT PROPERLY. THE VEHICLE HAS BEEN BROUGHT TO THE DEALERSHIP 5 TIMES AND I'M TOLD IT'S HOW I'M DRIVING THE VEHICLE, NOTHING IS WRONG. AFTER 5 VISITS, FORD DEALERSHIPS WILL NOT SEE THE VEHICLE. SIMPLY TELLING ME "IF I DON'T LIKE IT, TRADE IT IN". THE CAR IS WORTHLESS, AND THEREFORE "TRADING IT IN" WOULD BE THROWING MORE MONEY AWAY.

08/05/2015
Components: STRUCTURE,UNKNOWN OR OTHER
Incident Date: 07/25/2015
Crash: No
Fire: No
Vehicle Identification Number: 3FADP4EJ1DM******
Summary

WHILE DRIVING ON THE FREEWAY, MY PASSENGER DOOR SUDDENLY SWUNG WIDE OPENED. I HAD TO PULL OVER AND THEN HOLD THE DOOR ALL THE WAY TO DEALERSHIP. THE DEALER SAID THEY WILL FIX THE PASSENGER DOOR ONLY SINCE THEY WERE NOT ALLOWED TO FIX THE REST OF THE DOORS EVEN THOUGH ALL 4 DOORS ARE IN RECALL. MY CAR HAVE BEEN WITH THE DEALER FOR THE PAST TWO WEEKS SINCE THERE IS NO PART TO FIX MY DOOR LATCH. ITS VERY UNSAFE TO DRIVE THIS CAR AND FORD DO NOT CARE ABOUT IT.

08/05/2015
Components: POWER TRAIN
Incident Date: 10/27/2014
Crash: No
Fire: No
Vehicle Identification Number: 3FADP4BJ0DM******
Summary

TL* THE CONTACT OWNS A 2013 FORD FIESTA. THE CONTACT STATED THAT WHILE DRIVING AT ANY SPEED, THE VEHICLE JERKED AND FAILED TO ACCELERATE. THE FAILURE RECURRED NUMEROUS TIME. THE VEHICLE WAS TAKEN TO A DEALER WHERE IT WAS DIAGNOSED THAT THE CLUTCH NEEDED TO BE REPLACED. THE VEHICLE WAS REPAIRED HOWEVER THE FAILURE RECURRED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS 52,000.

07/31/2015
Components: POWER TRAIN,UNKNOWN OR OTHER,ELECTRONIC STABILITY CONTROL
Incident Date: 07/30/2015
Crash: No
Fire: No
Vehicle Identification Number: 3FADP4BJ0DM******
Summary

WHEN ACCELERATING THE FIESTA LURCHES AND THEN GOES FORWARD. THE AIR CONDITIONING PUMPS OUT COOL AIR AND THEN HOT AIR OFF AND ON. THE LURCHING ISSUE HAS NOT BEEN REPAIRED AND THIS IS THE FOURTH VISIT.

07/30/2015
Components: POWER TRAIN
Incident Date: 07/08/2015
Crash: No
Fire: No
Summary

WHEN AT A STOPPED POSITION AND I GO TO TAKE OFF, THE CAR WILL SHUTTER AND ALMOST WANT TO CUT OUT. IT ALMOST DOES NOT KNOW WHAT GEAR IT WANTS TO GO INTO. I AM WORRIED WITH THIS TRANSMISSION. I NEVER HAVE HAD A CAR THAT SHIFTS LIKE THIS BEFORE.

07/30/2015
Components: POWER TRAIN
Incident Date: 06/11/2015
Crash: No
Fire: No
Vehicle Identification Number: 3FADP4BJ0DM******
Summary

THIS IS FOLLOW-UP TO INCIDENT #10639225 (26SEP2015), AND DETAILS CONTINUED TROUBLE FROM INITIAL COMPLAINT. THE VEHICLE HAS RETURNED TO THE SHOP FOUR TIMES (CURRENTLY IN SHOP) FOR POWER-SHIFT TRANSMISSION CLUTCH SHUDDER. TWO OF THE FOUR FOUND SHUDDER TSB LOGGING 150-170 RPM LOSS BETWEEN SHIFTS (FORD CLAIMS ACCEPTABLE?), ONE FOUND/REPLACED LEAKING CV SHAFT SEAL, AND FOURTH CURRENTLY BEING DIAGNOSED. ON THE THIRD INCIDENT (ONE LISTED ABOVE), DEALERSHIP FOUND SHUDDER AND 170 RPM LOSS (STATED ON INVOICE THEY DROVE VEHICLE), BUT INVOICE SHOWS ZERO MILES DRIVEN IN-SHOP? MY FIRST QUESTION IS THIS...WHY IS ANY RPM LOSS (ABOVE 100 RPM'S) ACCEPTABLE FOR A COMPUTER CONTROLLED AUTOMATIC TRANSMISSION?? SECOND...UNDER NORMAL DRIVING CONDITIONS (WHICH THIS CAR IS DRIVEN) WHY ARE THERE CV ISSUES??? FORD HAS MULTIPLE TSB'S AND FSA'S SURROUNDING THIS TRANSMISSION YET NHTSA DOES NOTHING ABOUT IT! THIS TRANSMISSION (WITH ALL OF THE NHTSA COMPLAINTS AGAINST) CLEARLY IS A DESIGN FLAW AND A SAFETY RISK!! I REQUEST FEEDBACK ON THIS ISSUE. THANK YOU! UPDATED 9/28/15 *BF..UPDATED 01/13/15 *BF..UPDATED 05-19-16 *BF ..UPDATED 02/15/17 *BF ...UPDATED 03/15/17 *BF *CN

07/27/2015
Components: ENGINE
Incident Date: 05/15/2015
Crash: No
Fire: No
Vehicle Identification Number: 3FADP4AJ2DM******
Summary

THE CAR STOTTERS AND I GET A SHUTTER NOISE BETWEEN 10AND30MPH. IT SCARES ME TO DEATH THAT IT IS GOING TO STOP. I HAVE HAD 4FORDS BEFORE, NEVER NEW AND VERY HIGH MILEAGE AND NEVER HAD THIS PROBLEM. FOR A NEW CAR IT ABSOLUTELY CAUSES ME MUCH ANQUISH. I HAVE HAD IT CHECKED TWICE. I ONLY HAVE 8,280 MILES ON IT AND BOUGHT IT BRAND NEW MAY, 2013. I AM 75 AND EXPECTED THIS CAR TO LAST AT LEAST 10 YEARS. WHAT CAN YOU DO?

07/27/2015
Components: UNKNOWN OR OTHER
Incident Date: 07/12/2015
Crash: No
Fire: No
Summary

REAR PASSENGER DOOR LATCH FAILURE. FORD DEALER HAS CAR FOR TWO WEEKS WITH NO REPAIR. RECEIVED RECALL LETTER BUT WILL NOT REPAIR DUE TO LACK OF.PARTS. I AM LEFT WITH AN UNSAFE CAR TO TRANSPORT MY CHILD.

07/24/2015
Components: POWER TRAIN
Incident Date: 09/20/2013
Crash: No
Fire: No
Vehicle Identification Number: 3FADP4BJ4DM******
Summary

HAD TROUBLE SHIFTING GEARS FROM A STOP POSITION. PRESENTLY IT HAS TROUBLE SHIFTING NOT ONLY IN LOW GEARS BUT ALL THE WAY UP TO 50MLS PR HR. WHEN SLOWING DOWN IT JERKS AND HESITATES. IN OCT 2014 TOOK IT BACK TO REPAIR AND WAS TOLD NEEDED NEW CLUTCH DUE TO INTERNAL OIL SEAL LEAK CONTAMINATION .NINE MONTHS LATER THE MANUFACTURER HAS STILL NEGLECTED TO REPAIR IT, I HAVE BEEN TOLD DUE TO BACKORDER OF PARTS. IT HAS ONLY 20,000K ON IT.

07/18/2015
Components: VEHICLE SPEED CONTROL,UNKNOWN OR OTHER
Incident Date: 05/18/2015
Crash: No
Fire: No
Vehicle Identification Number: 3FADP4BJ2DM******
Summary

INCIDENT OCCURRED 3 TIMES. AT HIGHWAY SPEEDS, WITH THE CRUISE CONTROL ENGAGED, THE ENGINE MALFUNCTION WARNING CAME ON. THE CRUISE CONTROL IMMEDIATELY DISENGAGES AND THE CAR SLOWS DOWN. THIS IS DANGEROUS WHEN GOING UP HILL AT HIGHWAY SPEEDS. THERE ARE NO CODES STORED IN THE COMPUTER. THE ALARM SHOULD NOT FLAG WITHOUT STORING A CODE. SEARCHING THE INTERNET SHOWS THIS HAS BEEN A PROBLEM WITH THE FIESTA FOR MANY YEARS. DEALERS HAVE MADE THE SAME REPAIRS SEVERAL TIMES ON THE SAME VEHICLE WITH THE ERRORS REOCCURRING. THE PRIMARY CONCERN IS THE ERROR FLAGGING WITHOUT A CODE PRESENT. FORD NEEDS TO FIX THIS POOR DESIGN. IN MY CASE THE CAUSE OF THE ERROR IS LIKELY A POOR CONNECTION UNDER THE HOOD. THAT ALONE IS A PROBLEM BUT IF THE SYSTEM LOGGED THE ERROR AT LEAST IT WOULD BE EASY TO FIND. MANY PEOPLE HAVE HAD THEIR CARS REPAIRED THINKING THEY WERE OK ONLY TO HAVE IT HAPPEN AGAIN. ITS SCARY DRIVING ON THE HIGHWAY WHEN THE CAR SUDDENLY LOSES POWER.

07/15/2015
Components: POWER TRAIN
Incident Date: 04/15/2013
Crash: No
Fire: No
Vehicle Identification Number: 3FADP4BJ4DM******
Summary

2013 FORD FIESTA. CONSUMER WRITES IN REGARDS TO VEHICLE AUTOMATIC TRANSMISSION SHIFTING PROBLEMS. *SMD THERE WAS A LEAK COMING FROM THE TRANSMISSION OUTPUT SHAFT SEAL. THE SHAFT SEAL AND CLUTCHES WERE REPLACED. THE CONSUMER CONTINUED TO EXPERIENCE PROBLEMS. *JB MA 10/5 UPDATED 10/17/2017*CN

07/13/2015
Components: STRUCTURE
Incident Date: 06/20/2015
Crash: No
Fire: No
Summary

WHILE DRIVING ON THE FREEWAY, MY BACK DOOR SUDDENLY SWUNG WIDE OPENED. MY DOG WAS IN THE BACK SEAT AND I HAD TO GRAB HER BEFORE SHE FLEW OUT. I HAD TO PULL OVER THEN HOLD THE DOOR SHUT ALL THE WAY TO THE DEALERSHIP. ONCE AT THE DEALERSHIP THEY FIXED ONE DOOR, AND SAID THEY WERE NOT ALLOWED TO FIX THE REST EVEN THOUGH ALL 4 DOORS ARE RECALLED.... MY DOG COULD HAVE DIED, AND IF IT WAS A CHILD LEANING ON THE DOOR WHEN IT OPENED THEY COULD HAVE BEEN KILLED AS WELL. FORD DOESN'T CARE THAT THIS VEHICLE IS NOT SAFE.

07/13/2015
Components: POWER TRAIN,ENGINE
Incident Date: 06/13/2013
Crash: Yes
Fire: No
Summary

I WAS DRIVING ON A STREET IN MY FIESTA AND WAS AT A STOP. WHEN I PRESSED THE GAS TO GO AGAIN THE VEHICLE JERKED FORWARD MORE QUICKER THEN USUAL AND BUMPED THE CAR IN FRONT OF ME. I HAVE HAD THIS CAR IN THE SHOP 5 TIMES FOR TRANSMISSION PROBLEMS AND NO ONE IS FIXING IT. I WAS IN ANOTHER ACCIDENT RECENTLY WHEN I PRESSED THE GAS AND THE CAR DID NOT ACCELERATE WHILE I WAS TURNING IN FRONT OF TRAFFIC. I COULD HAVE BEEN KILLED, MY CAR WAS HIT DUE TO ME NOT ACCELERATING. *TR

07/11/2015
Components: STRUCTURE
Incident Date: 07/10/2015
Crash: No
Fire: No
Summary

DOOR LATCH FAILED, DOOR HAD TO BE TIED SHUT TO OPERATE.

07/09/2015
Components: POWER TRAIN
Incident Date: 01/28/2014
Crash: No
Fire: No
Vehicle Identification Number: 3FADP4AJ8DM******
Summary

I BOUGHT A 2013 FORD FIESTA IN APRIL AND BY JANUARY 2014 THE TRANSMISSION STARTED CHATTERING, SHUTTERING AND FEELING LIKE IT WILL STALL OR DROP OUT OF GEAR. I TOOK THE CAR TO THE FORD DEALERSHIP IN MONROE MI. ON 1/28/14 W/20829 MILES, WAS TOLD THIS IS NORMAL FOR YOUR TRANSMISSION. THEY REPROGRAMMED THE TRANS. TOOK BACK 5/21/14 AT 30282 MILES SAME PROBLEM, WAS TOLD THIS IS NORMAL FOR YOUR TRANSMISSION. THEY REPROGRAMMED THE TRANSMISSION. TOOK BACK ON 7/18/14 AT 34361 MILES SAME PROBLEM, DEALERSHIP REBUILT TRANSMISSION. TOOK BACK ON 6/24/15 AT 59048 MILES SAME PROBLEM AGAIN HAPPENING. THEY REPROGRAMMED THE TRANSMISSION. I'VE BEEN HAVING THIS ISSUE FOR OVER 40000 MILES WITH A 23000 MILE TIME AFTER THE REBUILD THAT THE PROBLEM WAS VERY SMALL OR WEAK UNTIL IT STARTED GETTING WORSE AGAIN. FORD WON'T DO ANYTHING, THEY SAY THE TRANSMISSION IS IN SPECIFICATION ACCORDING TO THE DEALERSHIP. THE DEALERSHIP DRIVES THE CAR VERY FEW MILES AND DEEMS THE CAR IN SPECIFICATION. I DRIVE 30 MILES TO WORK AND THIS PROBLEM PERSISTS DAILY, INTERMITTENTLY FROM STOP TO STOP. THIS IS A DANGEROUS FLAW IN THE TRANSMISSION BECAUSE AT TIMES WHEN TAKING OFF THE CAR LOOSES POWER FEELING LIKE ITS GOING TO STALL OR POP OUT OF GEAR.

07/09/2015
Components: ENGINE
Incident Date: 09/01/2014
Crash: No
Fire: No
Summary

I HAVE HAD THIS VEHICLE FOR ALMOST TWO YEARS AND AFTER ONLY 15000 MILES MY CAR HAS MADE A RATTLING NOISE. I NOTICED AS OF LATELY A JERKING/STALLING FEELING AS I ACCELERATE. I WAS CONTACTED BY A LAW OFFICE NOTIFYING ME OF TRANSMISSION ISSUES OF RATTING/JERKING/STALLING/ AND TO FILE A LAWSUIT IN ORDER TO HAVE THE TRANSMISSION REPAIRED FOR FREE OR TO GET A COMPLETELY NEW VEHICLE. I HAVE ALMOST STALLED OUT IN THE MIDDLE OF AN INTERSECTION WITH ONCOMING TRAFFIC IN ALL DIRECTIONS. THIS IS NOT SAFE.

07/08/2015
Components: POWER TRAIN
Incident Date: 02/25/2013
Crash: No
Fire: No
Vehicle Identification Number: 3FADP4BJ4DM******
Summary

TL* THE CONTACT OWNS A 2013 FORD FIESTA. WHILE DRIVING 10 MPH, AN ABNORMAL RATTLING NOISE EMITTED FROM THE TRANSMISSION. THE VEHICLE WAS TAKEN TO THE DEALER WHERE IT WAS DIAGNOSED THAT THE CLUTCH NEEDED TO BE REPLACED. THE VEHICLE WAS REPAIRED; HOWEVER, THE FAILURE RECURRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 6,600.

07/06/2015
Components: POWER TRAIN
Incident Date: 07/16/2013
Crash: No
Fire: No
Vehicle Identification Number: 3FADP4BJ8DM******
Summary

TL* THE CONTACT OWNS A 2013 FORD FIESTA. THE CONTACT STATED THAT WHILE THE ACCELERATOR PEDAL WAS DEPRESSED, THE VEHICLE HESITATED TO ACCELERATE AND JERKED. THE FAILURE RECURRED MULTIPLE TIMES. THE VEHICLE WAS TAKEN TO A DEALER WHERE IT WAS DIAGNOSED THAT THE CLUTCH NEEDED TO BE REPLACED. THE VEHICLE WAS REPAIRED, BUT THE FAILURE RECURRED. THE VEHICLE WAS THEN TAKEN TO A DEALER, AND THE COMPUTER THAT CONTROLLED THE CLUTCH WAS REPROGRAMMED BUT THE FAILURE RECURRED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 1,000.

07/05/2015
Components: POWER TRAIN
Incident Date: 03/18/2015
Crash: No
Fire: No
Vehicle Identification Number: 3FADP4BJ0DM******
Summary

PURCHASED FIESTA USED IN DEC 2014. TOLD BY GOLF MILL DEALERSHIP NO RECALLS ON THIS VEHICLE. IN MARCH OR APRIL 2015 CLUTCH IN AUTOMATIC TRANSMISSION WAS REPLACED BECAUSE UPON ACCELERATION THE CAR HESITATED AND LURCHED FORWARD. IN MAY THE SAME ISSUE IS OCCURRING. HAD THE TIMING RESET AND THE CAR IS LURCHING AGAIN.

07/04/2015
Components: ENGINE
Incident Date: 06/01/2015
Crash: No
Fire: No
Vehicle Identification Number: 3FADP4BJ1DM******
Summary

TOO MANY RECALLS ON THIS CAR. ONLY HAVE HAD IT FOR 7 MONTHS. THEY HAVE SENT SEVERAL RECALL SLIPS SAYING THAT DIFFERENT PARTS NEED TO BE REPLACED AND THAT SOME THINGS ARE WRONG WITH THE ENGINE AND NOW I FOUND THAT THE CAR WILL NOT CUT OFF EVEN WHEN THE KEY IS OUT OF THE IGNITION. MY DAUGHTER IS 4 MONTHS PREGNANT AND SHE HAS A 7 MONTH OLD THAT RIDES IN THE CAR AS WELL AND I WOULD HATE FOR THIS TO TURN INTO A LAW SUIT FOR HONDA AND FORD. HONDA SOLD ME THE CAR AND FORD HAS BEEN MADE AWARE OF THIS PROBLEM. I WOULD LIKE SOMEONE TO PAY ATTENTION NO MATTER HOW BUSY THEY ARE. MY GRAND KIDS ARE VERY IMPORTANT TO ME AND SO ARE MY KIDS. THANK YOU, [XXX]. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6). *TR

06/24/2015
Components: POWER TRAIN,ENGINE
Incident Date: 07/24/2013
Crash: No
Fire: No
Vehicle Identification Number: 3FADP4EJXDM******
Summary

I PURCHASED A 2013 FORD FIESTA IN JULY OF 2013. THE FIRST TWO WEEKS I WAS DRIVING IT, I NOTICED JERKING, LUNGING, AND SHUTTERING WHEN TRYING TO ACCELERATE FROM LOW SPEEDS OR FROM A STOPPED POSITION. SOON THEREAFTER, A METAL NOISE STARTED FROM THE ENGINE AREA. I TOOK IT BACK TO THE DEALERSHIP AND THEY SAID I HAD A PROBLEM WITH THE "CLUTCH" IN THE TRANSMISSION AND IT WOULD HAVE TO BE REPLACED. IT TOOK A WHILE (11 DAYS) TO GET THE PART IN, BUT THE WORK WAS DONE. SEVERAL WEEKS LATER THE PROBLEM STARTED AGAIN. I DROVE THE CAR AS IT WAS BECAUSE I NEEDED IT FOR MY BUSY JOB. WHEN I TRANSFERRED TO HOUSTON IN THE FALL OF 2014, I HAD IT SERVICED AGAIN AT THE LOCAL FORD DEALERSHIP BECAUSE THE PROBLEM WAS GETTING WORSE. THEY HAD MY CAR FOR 3 DAYS AND ALL THEY SAID WAS IT "NEEDED AN UPDATE." UPDATE OR NOT, THE PROBLEM WAS AND IS STILL THERE. THE LUNGING, AND MIS-SHIFTS HAVE NEVER BEEN WORSE. I PUT UP WITH IT UNTIL THIS WEEK WHEN I ACCELERATED IN HOUSTON TRAFFIC AND MY FIESTA WOULD NOT GO. I COULD HAVE CAUSED A TERRIBLE ACCIDENT AND INJURY TO MYSELF AND OTHERS DUE TO THE TRANSMISSION NOT FUNCTIONING PROPERLY. THE SHUTTERING IS SO BAD THAT IT SEEMS AS IF THE CAR'S BACK BRAKES ARE LOCKED UP AND THE CAR IS DRAGGING ITS BACK END. I HAVE A NEW APPOINTMENT ON 6/29/15 WITH THE SAME DEALERSHIP THAT DID THE "UPDATE." THIS WILL BE THE THIRD TIME I HAVE HAD A DEALERSHIP ATTEMPT TO FIX THIS PROBLEM.

06/21/2015
Components: UNKNOWN OR OTHER
Incident Date: 06/21/2015
Crash: No
Fire: No
Vehicle Identification Number: 3FADP4AJ2DM******
Summary

AS MY FAMILY BACKED OUT OF THE DRIVEWAY TO GO SOMEWHERE, THE CAR STARTED DINGING LIKE THE DOOR WAS OPEN. I SAW IT WAS SAYING THE REAR PASSENGER SIDE DOOR WAS AJAR (I WAS SITTING BY THAT DOOR), SO I OPENED AND TRIED TO CLOSE THE DOOR. THE DOOR COULD NOT LATCH, AND NOTHING COULD GET IT TO LATCH. NOT EVEN LOCKING THE CAR WOULD MAKE THE CAR LATCH. WE OBVIOUSLY COULDN'T GO ANYWHERE IN THE CAR SINCE THE DOOR COULD FLY OPEN WHENEVER IT WANTED, SO THIS IS INSANELY CRAZY. THIS CAR HAS LESS THAN 9000 MILES ON IT, AND I CAN'T CLOSE THE DOOR, I CAN'T IMAGINE WHAT COULD HAVE HAPPENED IF A CHILD WERE IN THE BACKSEAT. THIS IS INSANELY DANGEROUS. RIGHT NOW, I HAVE A BUNGEE CORD HOLDING THE DOOR CLOSED! I'LL TAKE IT TO THE DEALER IN THE MORNING SINCE THE SERVICE DEPT IS CLOSED TODAY.

06/19/2015
Components: POWER TRAIN,VEHICLE SPEED CONTROL
Incident Date: 01/02/2013
Crash: No
Fire: No
Vehicle Identification Number: 3FADP4AJ4DM******
Summary

TL* THE CONTACT OWNS A 2013 FORD FIESTA. WHEN THE CONTACT DEPRESSED THE ACCELERATOR PEDAL, THE VEHICLE HESITATED TO ACCELERATE FOR APPROXIMATELY THREE SECONDS BEFORE OPERATING AS NORMAL. THE CAUSE OF THE FAILURE WAS NOT DIAGNOSED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 900.

06/11/2015
Components: UNKNOWN OR OTHER,FUEL/PROPULSION SYSTEM
Incident Date: 06/01/2015
Crash: No
Fire: No
Vehicle Identification Number: 3FADP4BJ0DM******
Summary

THIS VEHICLE HAS BEEN IN FOR SERVICE FOUR TIMES FOR THE SAME ISSUE. THE ISSUE IS THE THROTTLE PEDAL SENSOR. WHILE DRIVING, THE VEHICLE WILL LOSE POWER AND THE SERVICE LIGHTS ILLUMINATE. IF IN CRUISE CONTROL, THE CRUISE CONTROL SHUTS DOWN AND THE VEHICLE LOSES POWER WITHOUT WARNING. ON THE INTERSTATE, THIS REQUIRES AN IMMEDIATE ACTION TO AVOID AN ACCIDENT. I WAS ABLE TO RESET THE CAR BY SHUTTING IT DOWN AND RESTARTING. THE REPAIRS ONLY STOPPED THE PROBLEM FOR 10-12K MILES.

06/09/2015
Components: POWER TRAIN
Incident Date: 11/01/2014
Crash: No
Fire: No
Vehicle Identification Number: 3FADP4EJ9DM******
Summary

TL* THE CONTACT OWNS A 2013 FORD FIESTA. WHILE ACCELERATING FROM A STOP, THE VEHICLE HESITATED TO ACCELERATE AND JERKED. THE VEHICLE WAS TAKEN TO A DEALER MULTIPLE TIMES WHO DIAGNOSED THAT THE CLUTCH NEEDED TO BE REPLACED. THE VEHICLE WAS REPAIRED HOWEVER, THE FAILURE RECURRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 18,000. MA 08/14/15 UPDATED 10/19/2017*CN

06/09/2015
Components: UNKNOWN OR OTHER,ENGINE
Incident Date: 08/01/2013
Crash: No
Fire: No
Vehicle Identification Number: 3FADP4FJ3DM******
Summary

I PURCHASED THIS VEHICLE, A 2013 FORD FIESTA TITANIUM HATCHBACK ON MAY 28, 2013. I HAVE HAD NUMEROUS PROBLEMS WITH IT SINCE I PURCHASED IT, ESPECIALLY WITH THE TRANSMISSION AND NOW THE CATALYTIC CONVERTER. I JUST RECEIVED A RECALL ON THE LOCKING MECHANISMS FOR THE DOORS. THEY COULD BECOME UNLOCKED ANYTIME. THERE HAVE BEEN VARIOUS RECALLS AND UPDATES TO THE CAR. HOWEVER THEY HAVE NO PARTS AT THIS POINT TO CORRECT THE PROBLEMS. THE TRANSMISSION HAS BEEN TEMPORARILY CORRECTED BUT NO PERMANENT FIX. THERE HAS BEEN A CLUTCH ON ORDER SINCE MARCH 7, 2015 AND THE CONVERTER WAS DIAGNOSED ON MARCH 27, 2015 AND THOSE ARE NOT AVAILABLE EITHER. I DRIVE ABOUT 600 MILES A WEEK AND REALLY NEED A DEPENDABLE CAR. WHEN I GO TO PULL OUT INTO TRAFFIC THE TRANSMISSION BOGS DOWN SO I HAVE TO GIVE MYSELF AMPLE TIME TO GET OUT. I PURCHASED THIS CAR WITH THE EXPECTATIONS THAT IT WOULD GIVE ME A LONG REPAIR FREE LIFE. I DID PURCHASE AN EXTENDED WARRANTY BUT AT THE RATE IT'S GOING THE CAR WILL NOT MAKE IT THAT FAR. YOU WOULD THINK THAT FORD WOULD HAVE THE PARTS TO CORRECT THE ISSUES WITH THIS CAR. EITHER FIX IT OR REPLACE IT. FORD IS TRULY LIVING UP TO IT NAME. FIX OR REPAIR DAILY. I EVEN CALLED FORD CUSTOMER SERVICE BUT THEY HAVE NEVER CALLED ME BACK EITHER. MY DEALER HAS NO INFO EITHER. AS MUCH AS I LOVE THE CAR ITSELF I FIND MYSELF WONDERING IF I WOULD EVER PURCHASE ANOTHER FORD. IF THIS IS WHAT I GET FOR THE MONEY I PAID WHY GIVE THEM MY HARD EARNED MONEY WHEN THEY SELL ME A LEMON. THERE IS ACTUALLY A CLASS ACTION LAWSUIT FOR THIS CAR. I HAVE BEEN HESITANT TO JOIN IT BUT I AM NOW CONSIDERING IT SINCE FORD DOESN'T SEEM TO CARE. AS FOR THE DATE OF THE FIRST INCIDENT AND MILEAGE I COULDN'T EVEN GUESS. I KNOW I HAD SEVERAL ISSUES WITHIN THE 1ST YEAR OF OWNING IT.

06/04/2015
Components: POWER TRAIN
Incident Date: 07/03/2014
Crash: No
Fire: No
Vehicle Identification Number: 3FADP4EJ2DM******
Summary

TL* THE CONTACT OWNS A 2013 FORD FIESTA. WHILE DRIVING APPROXIMATELY 20-35 MPH, THE VEHICLE SHUTTERED, HESITATED, AND MADE A CLANKING SOUND. THE FAILURE RECURRED NUMEROUS TIMES. THE VEHICLE WAS DIAGNOSED BY THE DEALER, BUT WAS NOT REPAIRED. THE APPROXIMATE FAILURE MILEAGE WAS 8,000.

06/02/2015
Components: ELECTRICAL SYSTEM,ENGINE
Incident Date: 12/24/2013
Crash: No
Fire: No
Vehicle Identification Number: 3FADP4AJ5DM******
Summary

TL* THE CONTACT OWNS A 2013 FORD FIESTA. WHILE DRIVING APPROXIMATELY 25 MPH, THE VEHICLE JERKED, FAILED TO ACCELERATE, AND THE ENGINE WARNING LIGHT ILLUMINATED. THE FAILURE RECURRED MULTIPLE TIMES. THE VEHICLE WAS TAKEN TO A DEALER FOR DIAGNOSTIC TESTING. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 5,000.

05/25/2015
Components: UNKNOWN OR OTHER
Incident Date: 04/17/2014
Crash: No
Fire: No
Vehicle Identification Number: 3FADP4EJ8DM******
Summary

TRANSMISSION CONSTANTLY JERKS, BUCKS, HESITATES, AND REVS TO HIGH RPM. MY NERVOUSNESS BEGINS WHEN GOING FROM A COMPLETE STOP TO TRYING TO CROSS FOUR LANES OF TRAFFIC. THE AUTOMATIC TRANSMISSION HESITATES, BUCKS, JERKS, WHILE PRAYING I CAN CROSS THE LANES OF TRAFFIC WITHOUT GETTING KILLED. ONCE THE TRANSMISSION KICKS INTO 3RD AND 4TH GEAR, JERKINESS STOPS AND IT BEHAVES LIKE A CAR SHOULD. APRIL 2014, FORD SERVICE CENTER FINDS A LEAK FROM BELLHOUSING. REPLACED SEALS. CLEANED THE CLUTCH. SENT ME ON MY WAY. MAY 2014 - CAR CONTINUES TO SHUDDER AND JERK. CLUTCH REPLACED. FEBRUARY 2015 - TRANSMISSION STILL CONTINUES TO BUCK, JERK, MAKE NOISES. FORD SERVICE CENTER PERFORMS REFLASH AND RELEARN ADAPTIVE. ANOTHER CLUTCH ORDERED. 2-4 WEEK BACK ORDER. MARCH 2015 - FORD SENDS FIELD ENGINEER TO INSPECT CAR (LEMON LAW). CAR PASSES ALL OF FORD'S INSPECTIONS. CAR CONTINUES TO HESITATE, JERK, AND MAKE GRINDING NOISES. MAY 6, 2015 - BRING CAR TO FORD SERVICE CENTER FOR SEVERAL RECALLS. CLUTCH FINALLY REPLACED. MAY 18, 2015 - CHECK ENGINE LIGHT GOES ON. FIESTA GOES TO FORD SERVICE - CATALYTIC CONVERTER NEEDS TO BE REPLACED (16,300 MILES) GOING TO ARBITRATION FOR LEMON LAW THIS WEEK.

05/24/2015
Components: UNKNOWN OR OTHER
Incident Date: 05/22/2015
Crash: No
Fire: No
Vehicle Identification Number: 3FADP4AJ7DM******
Summary

ON FRIDAY MAY 22ND 2015 AT APPROX 4PM I TOOK MY FAMILY OUT FOR DINNER AND WHEN WE GOT TO THE RESTAURANT THE PASSANGER DOOR WOULD NOT CLOSE, AND IT HASN'T SINCE THEN. I LEARNED BY RESEARCHING ON LINE THAT THIS IS AN EFFECTIVE RECALL. IT HAS HAPPENED TO ME PREVIOUSLY ON THE REAR PASSANGER DOOR AS WELL WHICH IS THE DOOR WHERE MY DAUGHTER CHILD SEAT IS, SAME STORY WE WENT OURTFOR DINNER, GOT TO THE PLACE AND THE DOOR WOULD NOT WORK. IT IS VERY FRUSTATING BECAUSE WHEN YOU BUY A NEW CAR YOU EXPECT NOT TO HAVE ANY ISSUES FOR A LONG TIME. I BOUGHT THIS CAR WITH 700 MILES ON IT, AT 18K I HAD A BLOWN ENGINE THAT WAS REPLACED BY THE DEALER (WHAT AN INCONVENIENCE), THEN I HAD THE REAR PASSANGER DOOR LATCH BROKEN, RIGHT AFTER MY WARRANTY MILES (DEALERSHIP WANTED ALMOST $500 FOR THE REPLACEMENT) SO I GOT THAT FIXED SOME WHERE ELSE. NOW AT 67K THE OTHER DOOR. BEING MY ONLY CAR I HAVE, IT MAKES THINGS VERY COMPLICATED, TO ARRANGE MOVING THE FAMILY EVERY TIME THIS CAR BREAKS DOWN ITS A MISSION IMPOSSIBLE. IF MR. HENRY FORD WAS ALIVE HIS WOULD BE ASHAMED OF WHAT THESE PEOPLE ARE DOING WITH HIS BRAND. HOW IT IS POSSIBLE THAT A CAR MANUFACTURER THAT HAS EXISTED FOR OVER 100 YEARS CANNOT MAKE THINGS RIGHT THE FIRST TIME AND WE AS CONSUMERS HAVE TO PAY THE CONSEQUENCES. THEY SHOULD BE MANDATED TO REPLACE THE ENTIRE CAR BY NOW, NOT ONLY REPAIR THE FAULTY EQUIPMENT BESIDES THEY DON'T KNOW WHAT CUSTOMER SERVICE IS. I WISHED I WOULD'VE STAY WITH MY VW JETTA WHICH I OWNED FOR ALMOST THREE YEARS AND NEVER HAD ISSUES, CUSTOMER SERVICE WAS AMAZING, BUT I WANTED TO SUPPORT THE US INDUSTRY, I WAS WRONG, I HAD THE SAME ISSUES WITH CHEVROLET. FROM THIS POINT ON I WON'T BY AMERICAN CARS ANYMORE UNLESS YOU CAN BUY AND RETURN IT FOR THE FULL AMOUNT AND NO QUESTIONS ASKED.

05/22/2015
Components: POWER TRAIN,VEHICLE SPEED CONTROL,ENGINE
Incident Date: 12/10/2014
Crash: No
Fire: No
Vehicle Identification Number: 3FADP4EJ0DM******
Summary

WHILE TRAVELING AT 55 MPH ON THE HIGHWAY MY FORD FIESTA STARTED TO NOT SHIFT UP OR DOWN AND SEEMED A BIT STUCK. AFTER TAKING IT TO THE DEALER THEY REPROGRAMMED THE POWERTRAIN CONTROL MODULE. ONLY A COUPLE MONTHS LATER THE CAR STARTED TO HAVING TROUBLE WITH GEAR SHIFTING AT LOW AND HIGH SPEEDS AND ALSO SEEMS TO SLIP WHEN TRYING TO SHIFT. CAR HAS REPEATEDLY COME CLOSE TO STALLING AND HAS LOST ALMOST ALL POWER AT VARIOUS TIMES. THE CAR DEALER NOW SAYS IT NEEDS A NEW CLUTCH AND IT WILL TAKE 16 WEEKS FOR IT TO ARRIVE. UNTIL THEN I AM NOT TO DRIVE IT LONG DISTANCES. VERY DANGEROUS CAR, I AM AFRAID I WILL BE HIT TRYING TO TURN BECAUSE THE ENGINE WILL LOSE POWER AT THE WRONG TIME.

05/11/2015
Components: POWER TRAIN,ENGINE
Incident Date: 08/01/2013
Crash: No
Fire: No
Vehicle Identification Number: 3FADP4AJ2DM******
Summary

EVER SINCE I BOUGHT THIS CAR BACK IN JULY OF 2013 IT HAS HAD TRANSMISSION ISSUES. IT FAILS TO ACCELERATE QUICKLY, INSTEAD JUST GRINDS GEARS AND VIOLENTLY SHAKES. FORD SUPPOSEDLY "FIXED" THIS 6 MONTHS AGO, WITH THE END RESULT BEING ACTUALLY WORSE. I WAS TOLD IT NEEDED ANOTHER PART (CLUTCH) AND HAVE BEEN WAITING 6 WEEKS FOR IT, WHICH IS HOW LONG THEY SAID IT WOULD BE. I JUST CALLED AND THEY SAID THIS IS SUCH A BIG ISSUE THAT THERE WERE 35,000 OF THESE PARTS ON BACK ORDER AND IT WOULD BE ANOTHER 12 WEEKS AT LEAST UNTIL THIS ISSUE IS FIXED. THIS IS A HUGE SAFETY CONCERN! I HAVE 2 LITTLE CHILDREN AND IF A CAR WERE TO SWERVE INTO MY LANE I WOULD NOT BE ABLE TO ACCELERATE OUT OF THE WAY. I TOLD THIS TO FORD AND WHAT THEY SAID IS THAT "THIS HASN'T HAPPENED YET" WHICH AFTER READING REPORTS ONLINE, I CAN TELL IS UNTRUE. THOUSANDS AND THOUSANDS OF COMPLAINTS HAVE BEEN FILED FOR OVER 4 YEARS. THEY DIDN'T OFFER ANY OTHER ASSISTANCE, EXCEPT TO TELL ME THAT MAYBE I SHOULD JUST TRADE IT BACK IN. I DON'T UNDERSTAND HOW THIS ISSUE HASN'T BEEN ADDRESSED YET. AND IT IS SHOCKING TO SEE HOW LITTLE FORD CARES FOR THE SAFETY OF THEIR CUSTOMERS.

05/05/2015
Components: STRUCTURE
Incident Date: 04/10/2015
Crash: No
Fire: No
Vehicle Identification Number: 3FADP4AJ2DM******
Summary

UPON CLOSING REAR PASSENGER DOOR, THE DOOR LATCH BROKE AND WOULD NOT ALLOW THE DOOR TO SHUT OR THE VEHICLE TO BE SECURE. THIS OCCURRED AWAY FROM HOME AND WAS PROBLEMATIC IN THAT THE VEHICLE COULD NOT BE SECURED, LOCKED OR SHUT. WE HAD TO STRAP THE DOOR SHUT UNTIL WE COULD OBTAIN REPAIR, WHICH COST AROUND $500. *TR

05/04/2015
Components: AIR BAGS
Incident Date: 04/21/2015
Crash: Yes
Fire: No
Vehicle Identification Number: 3FADP4AJ7DM******
Summary

TL* THE CONTACT OWNED A 2013 FORD FIESTA. THE CONTACT STATED THAT THE DRIVER AND PASSENGER SIDE FRONTAL AIR BAGS FAILED TO DEPLOY WHEN THE DRIVER CRASHED INTO THE REAR OF ANOTHER VEHICLE. A POLICE REPORT WAS FILED AND THERE WERE NO INJURIES REPORTED. THE VEHICLE WAS DESTROYED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS 40,000.

05/04/2015
Components: POWER TRAIN
Incident Date: 04/05/2013
Crash: No
Fire: No
Vehicle Identification Number: 3FADP4BJ2DM******
Summary

WHEN STARTING TO ACCELERATE THE CAR WILL BEGIN TO SHUTTER AND ACT LIKE IT WANTS TO DIE AND THEN IT WILL STOP AND CONTINUE TO SHIFT AND ACCELERATE WITHOUT A PROBLEM. THIS IS AN ONGOING PROBLEM BETWEEN SPEEDS OF 10-25 MILES PER HR. THE MOST TIME IT WILL PERFORM THESE PROBLEMS IS WHEN THE CAR HAS BEEN DRIVEN OVER AN HOUR OR IN HOT N HUMID TEMPERATURES. THE SHUTTERING AND ATTEMPTING TO DIE IS GETTING WORSE. WHEN EXAMINED BY FORD DEALERSHIP THEY DISCOVER NO PROBLEM AND SUGGESTED I LIVE WITH THE PROBLEM OR BETTER YET BABY THE CAR. IDID NOT PAY $26000 TO BABY A CAR THAT HAS A BAD TRANSMISSION. UNLESS A RELIABLE SUGGESTION IS GIVEN ME ON HOW FORD WILL FIX THE CAR I WILL CONSULT AN ATTORNEY IN THE NEAR FUTURE. *TR

05/01/2015
Components: AIR BAGS
Incident Date: 04/21/2011
Crash: Yes
Fire: No
Vehicle Identification Number: 3FADP4AJ7DM******
Summary

AIR BAG DID NOT DEPLOY. CAR TOTAL. OTHER DRIVER PARK ALONG FREE WAY. PULLS OUT IN FORNT OF ON COMING CAR. FORD FIESTA AIR BAGS DID NOT DEPLOY. *TR

05/01/2015
Components: POWER TRAIN
Incident Date: 09/02/2013
Crash: No
Fire: No
Vehicle Identification Number: 3FADP4BJ6DM******
Summary

TRANSMISSION JERKS, JUMPS, HESITATES AND MAKES HORRIBLE GRINDING NOISE. TRANSMISSION WAS COMPLETELY REBUILT AT 13000 MILES, BUT WITHIN 5000 MILES IT WAS DOING THE EXACT SAME THING. I FEEL VERY UNSAFE AT TIME, ESPECIALLY IN LOW GEARS. I FEAR I WILL TURN LEFT AND THE CAR WILL STALL OR THAT IT WILL JUMP FORWARD SO HARD I MAY REAR END SOMEONE. *TR

04/29/2015
Components: POWER TRAIN,ELECTRONIC STABILITY CONTROL
Incident Date: 10/01/2013
Crash: No
Fire: No
Vehicle Identification Number: 3FADP4BJ9DM******
Summary

I LEASED THIS AS MY FIRST NEW CAR. WHEN I FIRST PURCHASED IT, I LOVED IT. AS TIME WENT ON, I NOTICED THAT MY CAR WOULD START TO JERK AS I'D ACCELERATE AND THE SHIFTING WAS NEVER SMOOTH. WHEN I HAD AN OIL CHANGE, I ASKED ABOUT IT AND WAS TOLD THAT BECAUSE IT WAS CONVERTED FROM A MANUAL TO AN AUTOMATIC (LIKE ALL THE AUTOMATIC FIESTAS), IT FELT LIKE I WAS SHIFTING GEARS. I'M NOT TOO GOOD WITH CARS, SO I TRUSTED FORD. IT GOT WORSE OVER TIME AND TO THIS DAY THEY SAY THAT IT IS NORMAL. I'VE WENT IN TWICE FOR RECALLS AND SERVICES ON MY CAR. THEY STILL SAY IT'S NORMAL. THIS IS NOT NORMAL. I'VE OPTED TO LEASE ANOTHER CAR BECAUSE I AM SO UNHAPPY WITH MY FORD. I STILL HAVE IT, BUT I DON'T LIKE TO DRIVE IT. IF I HAD TO DO IT AGAIN, I WOULD NEVER LEASE A FORD. IT FEELS LIKE I'VE WASTED MY MONEY AND THEY DO NOT CARE ABOUT THEIR CUSTOMERS. *TR

04/28/2015
Components: POWER TRAIN
Incident Date: 04/24/2015
Crash: No
Fire: No
Vehicle Identification Number: 3FADP4BJ9DM******
Summary

I HAD ROUTINE MAINTENANCE PERFORMED AT THE DEALERSHIP ON MY 2013 FORD FIESTA ON APRIL 10, 2015. EVERYTHING PASSED INSPECTION. SHORTLY THEREAFTER, I BEGAN TO NOTICE THE VEHICLE WAS SOUNDING LOUDER. AS THE WEEKS WENT ON, IT GOT PROGRESSIVELY LOUDER, I LIKEN IT TO THE SOUND OF AN AIRPLANE ENGINE, AND IT WOULD SOMETIMES HESITATE. ON APRIL 24, 2015, WHILE RUNNING ERRANDS WITH MY WIFE AND 2 YOUNG CHILDREN, THE CAR STALLED AS WE ATTEMPTED TO PULL OUT OF A STORE PARKING LOT ONTO AN EXTREMELY BUSY ROUTE. AN SUV NARROWLY MISSED HITTING US. THE CAR FINALLY WENT INTO GEAR AND WE WERE ABLE TO PROCEED WITH CAUTION. FROM THAT POINT ON, IT HAS BEEN SHUDDERING AND THERE IS A GRINDING NOISE THAT CAN BE HEARD. I BROUGHT IT IN TO THE DEALERSHIP THE NEXT DAY. THEY SAY THEY ARE AWARE OF THIS PROBLEM OCCURRING WITH NUMEROUS FIESTA'S AND FOCUS'S, BUT CANNOT DO ANYTHING BECAUSE THE PARTS ARE UNAVAILABLE. I FEEL UNSAFE BEHIND THE WHEEL AND I FEAR MY CAR MAY BE IRREVERSIBLY DAMAGED, OR WORSE, SOMEONE MAY LOSE THEIR LIFE. *TR

04/28/2015
Components: POWER TRAIN
Incident Date: 10/30/2014
Crash: No
Fire: No
Vehicle Identification Number: 3FADP4EJ4DM******
Summary

CAR MAKES A GRINDING NOISE AS MILEAGE INCREASE AND DOES NOT SHIFT PROPERLY. HESITATION WHILE TRYING TO ACCELERATE, MAKES GRINDING NOISE AND STUTTER /SHUTTERING. IT ROLLS BACKWARDS ON INCLINES AND THE TRANSMISSION JERKS WHILE I AM DRIVING. IT HAS BEEN SERVICED TWICE FOR THE SAME PROBLEM AND EACH TIME I WAS TOLD THAT THIS NORMAL. CAR RUNS OKAY FOR 3000 MILES MOST OF THE TIME. I FEAR THAT I AM GOING TO REAR END SOMEONE AND THAT SOMEONE WILL REAR END ME . IT MAKES NOISE AS I TURN CORNERS.

04/27/2015
Components: POWER TRAIN
Incident Date: 04/15/2014
Crash: No
Fire: No
Vehicle Identification Number: 3FADP4BJ6DM******
Summary

TL* THE CONTACT OWNS A 2013 FORD FIESTA. WHILE DRIVING AT APPROXIMATELY 10 MPH AND ACCELERATING, THE VEHICLE JERK AND SHOOK WITHOUT WARNING. THE VEHICLE WAS TAKEN TO A DEALER WHERE IT WAS DIAGNOSED THAT THE CLUTCH TO THE TRANSMISSION FAILED AND NEEDED TO BE REPLACED AND THE RPM NEEDED TO BE ADJUSTED. THE VEHICLE WAS REPAIRED, BUT THE FAILURE RECURRED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS UNKNOWN.

04/27/2015
Components: STRUCTURE
Incident Date: 04/25/2015
Crash: No
Fire: No
Summary

THIS PAST SATURDAY, I OPENED MY REAR PASSENGER SIDE DOOR, AND IT TOOK A FEW ATTEMPTS TO CLOSE IT AGAIN. IT DID NOT WANT TO LATCH. I WASN'T SURE WHY IT HAPPENED, AND ALL BUT FORGOT ABOUT IT. LATER IN THE DAY, I PICKED UP SOME FRIENDS FROM THE AIRPORT, AND THE SAME THING HAPPENED. I OPENED THE DOOR TO LOAD IN A SUITCASE AND IT TOOK SEVERAL ATTEMPTS TO GET IT TO LATCH CLOSED AGAIN. THEN, ON SUNDAY, I LENT MY CAR TO MY VISITING FRIENDS, AND WHILE THEY WERE DRIVING THE DOOR POPPED OPEN. IT DID NOT FLY OPEN OR CAUSE ALARM, IT JUST CAME UNLATCHED. WHEN THEY STOPPED THE CAR THEY USED THE SEAT BELT TO HOLD THE DOOR CLOSED. THEY TEXTED ME TO LET ME KNOW WHAT WAS HAPPENING. WE DISCOVERED THAT JUST ONLY TWO DAYS EARLIER A RECALL HAD BEEN ISSUED ON THE DOOR LATCHES ON MY MAKE AND MODEL OF CAR. THE MOST FRUSTRATING PART IS THAT THE DEALERSHIP SAYS THEY ARE NOT READY TO FIX THE PROBLEM. SO FAR THEY HAVE NOT RECEIVED INSTRUCTIONS OR PARTS YET. I HAVE AN APPOINTMENT SCHEDULED ON JUNE 9TH TO ADDRESS ANOTHER RECALL ISSUE CONCERNING AN EMISSIONS PART, BUT I WAS INFORMED THAT ONLY IF THE DEALERSHIP HAD THE PARTS AND INSTRUCTIONS WOULD THEY ADDRESS MY OPEN DOOR PROBLEM. SO I WILL BE DRIVING AROUND FOR AT LEAST 5 WEEKS WITH A DOOR THAT WON'T CLOSE. THAT CAN'T BE SAFE. MEANWHILE IF THE DOOR IS NOT TIED TIGHTLY THE INTERIOR LIGHT STAYS ON. FORTUNATELY THERE WASN'T ANYONE IN THE BACK SEAT WHEN THE DOOR POPPED OPEN. *TR

04/23/2015
Components: STRUCTURE,LATCHES/LOCKS/LINKAGES
Incident Date: 04/16/2015
Crash: No
Fire: No
Vehicle Identification Number: 3FADP4AJ5DM******
Summary

DOOR LATCH ON REAR PASSENGER FAILED FOR NO APPARENT REASON. *TR

04/23/2015
Components: POWER TRAIN,VEHICLE SPEED CONTROL
Incident Date: 12/15/2014
Crash: No
Fire: No
Vehicle Identification Number: 3FADP4EJ2DM******
Summary

AFTER I HAD THIS CAR ABOUT 16 MONTHS AND AROUND 12000 MILES, THE TRANSMISSION STARTED TO ACT UP. IT WOULD JERK THE CAR AND THEN IT WOULDN'T ACCELERATE. THEY RESET THE COMPUTER AND CHANGED THE TRANSMISSION. IT RAN OK FOR ABOUT A MONTH OR TWO AND DRIVING ONE DAY IT FELT LIKE THE WHOLE BOTTOM DROPPED OUTTA THE CAR AND I COULDN'T GO. THEY RESET THE COMPUTER 2 MORE TIMES IN A 5 MONTH SPAN AND SAID THERE IS NOTHING ELSE TO DO BC ALL THE TESTS COME BACK WITHIN FORD SPECS. I FEEL LIKE I'LL GET KILLED ON THE HIGHWAY BECAUSE IF I TRY AND CHANGE LANES I CANT ACCELERATE TO KEEP UP WITH THE FLOW OF TRAFFIC. IN THE CITY IT JERKS ALL AROUND. IT SEEMS TO WORK BEST UNDER 25 MPH AS LONG AS I DON'T HIT THE GAS OR BRAKES. IT TAKES ALOT TO GET IT UP TO 65 MPH AND AS SOON AS YOU TAKE YOUR FOOT OFF THE GAS IT DROPS TO 45 IN SECONDS AND THEN ITS HARD TO GET GOING AGAIN. FOR A BRAND NEW CAR ITS RIDICULOUS, I'M JUST HAPPY I CAN HAND THE KEYS IN ANOTHER FEW MONTHS, IF IT DOESN'T KILL ME FIRST. *TR

04/22/2015
Components: POWER TRAIN,ENGINE
Incident Date: 05/08/2014
Crash: No
Fire: No
Vehicle Identification Number: 3FADP4BJ8DM******
Summary

WITHIN THE FIRST YEAR OF OWNING THIS CAR, THE TRANSMISSION STARTED DISPLAYING SIGNS OF DEFECTIVENESS. IT BEGAN EXHIBITING A GRINDING NOISE WHEN IN LOW GEARS. AS MILEAGE INCREASED (~12,000 MI), IT STARTED NOT SHIFTING PROPERLY WITH EITHER HESITATION, SKIPPING OR JOLTING FORWARD. NOW (~25,000MI), THE VEHICLE IS SHUTTERING AND VIBRATING IN LOW GEARS (1 & 2). IN OTHER WORDS, I FEEL LIKE I HAVE NO CONTROL OVER MY VEHICLE AND BOTH MYSELF AND OTHERS ON THE ROAD ARE IN DANGER. I HAVE BROUGHT MY CAR IN THREE TIMES FOR THE SAME PROBLEM. IT HAS BEEN REPROGRAMMED TWICE WITH THE PCM AND TCM UPDATED. THE PROBLEM HAS BEEN OCCURRING FOR 1.5 YEARS WITHOUT ANY POTENTIAL TO BE RESOLVED. I WOULD HAVE BROUGHT MY CAR IN TO GET SERVICED ADDITIONAL TIMES, BUT I WAS TOLD BY THE SERVICE TECHNICIAN THAT THERE IS NOTHING ELSE THEY CAN DO BUT RUN TESTS ON THE TRANSMISSION, THAT WILL RESULT IN THE SAME OUTCOME. MY TRANSMISSION APPARENTLY "RUNS WITHIN SPEC" BUT THERE IS SOMETHING WRONG AND THIS PROBLEM SHOULD BE A CONCERN TO ALL DRIVERS, NOT JUST OWNERS OF FORD FIESTA'S OR FOCUS', AS THEY ARE ENDANGERED JUST BEING ON THE ROAD WITH SAID VEHICLES. WHEN DRIVING MY FORD FIESTA, I FEAR THAT I AM GOING TO REAR END SOMEONE OR GET STUCK IN AN INTERSECTION BECAUSE I AM NO LONGER IN CONTROL OF MY CARS ACCELERATION. *TR

04/19/2015
Components: UNKNOWN OR OTHER
Incident Date: 02/16/2015
Crash: No
Fire: No
Vehicle Identification Number: 3FADP4AJ7DM******
Summary

DOOR LATCH BROKE. NO LONGER WILL KEEP DOOR CLOSED. *TR

04/17/2015
Components: LATCHES/LOCKS/LINKAGES
Incident Date: 04/16/2015
Crash: No
Fire: No
Vehicle Identification Number: 3FADP4AJ3DM******
Summary

REAR DRIVER SIDE DOOR LATCH WILL NOT CLOSE. *TR

04/17/2015
Components: POWER TRAIN
Incident Date: 06/30/2014
Crash: No
Fire: No
Summary

FIESTA SHIFTS HARD, SHUDDERS, HAS ISSUES ACCELERATING, HAS ISSUES BRAKING. DEALERSHIP CONFIRMED, NEEDS CLUTCH REPLACED. PART HAS BEEN ON BACK ORDER FOR THREE WEEKS WITH NO ETA. *TR

04/16/2015
Components: POWER TRAIN
Incident Date: 04/16/2015
Crash: No
Fire: No
Vehicle Identification Number: 3FADP4BJ2DM******
Summary

I SLOWED DOWN FOR A TRUCK TURNING INTO A DRIVEWAY, WHEN PRESSING THE ACCELERATOR THE TRANSMISSION SLIPPED, AND I HAD TO PULL OVER INTO THE TURN LANE, AND PUT MY CAR INTO LOW TO RE-ENGAGE THE TRANSMISSION. I CANNOT HELP BUT TO THINK THAT THIS SAME SCENARIO WITH ME SLOWING DOWN IN THE SAME MANNER COULD HAVE HAPPENED AT A STOPLIGHT WHEN TRYING TO TURN LEFT BEFORE AN ONCOMING CAR. I HAVE HAD IT BOG DOWN AND HESITATE QUITE A FEW TIMES AT LIGHTS, BUT THIS IS THE FIRST TIME THE TRANSMISSION ACTUALLY SLIPPED OUT OF GEAR. I HAVE HAD THE CAR IN TWICE TO THE DEALERSHIP, AND THE SECOND TIME THEY TOLD ME THEY DIDN'T DO ANYTHING TO FIX IT BECAUSE EVERYTHING IS NORMAL. I BOUGHT A NEW CAR SO I DID NOT HAVE TO WORRY ABOUT MY FAMILY'S OR MY SAFETY. COULD YOU PLEASE LOOK INTO THIS ISSUE. THANKS *TR

04/15/2015
Components: LATCHES/LOCKS/LINKAGES
Incident Date: 11/01/2014
Crash: No
Fire: No
Summary

TL* THE CONTACT OWNS A 2013 FORD FIESTA. WHILE DRIVING APPROXIMATELY 10 MPH, THE REAR PASSENGER SIDE DOOR FLEW OPEN WITHOUT WARNING. THE CONTACT STATED THAT THE VEHICLE WAS TAKEN TO A DEALER. THE TECHNICIAN DIAGNOSED THAT THE DOOR LATCH FAILED AND NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. PREVIOUSLY, THE DOOR LATCH FOR THE FRONT AND REAR DRIVER SIDE FAILED AND WERE REPAIRED BY THE DEALER. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE ON NUMEROUS OCCASIONS. THE VIN WAS UNAVAILABLE. THE APPROXIMATE FAILURE MILEAGE WAS 65,000.

04/08/2015
Components: STRUCTURE
Incident Date: 01/24/2015
Crash: No
Fire: No
Vehicle Identification Number: 3FADP4EJ1DM******
Summary

I WENT TO CLOSE THE BACK PASSENGER SIDE DOOR AND THE LATCH WOULDN'T CATCH ALL OF A SUDDEN. WITH NO PRIOR INCIDENTS OR INDICATION OF AN ISSUE, THE LATCH JUST BROKE - WHEN I TOOK IT TO THE DEALERSHIP, THEY SAID THEY HAVE HAD A LOT OF THESE TYPES OF ISSUES HAPPEN BECAUSE OF FAULTY DEFECTIVE LATCHES FROM THE MANUFACTURER. 3 MONTHS LATER AND THE FRONT PASSENGER DOOR LATCH DOES THE SAME EXACT THING. AND I HAVEN'T GOTTEN ONE NOTICE ON THIS DEFECTIVE LATCH, BEFORE OR AFTER MY INCIDENT. I WOULD THINK SAFETY WOULD BE A MAJOR CONCERN FOR FORD - WHO WOULD WANT THEIR DOORS NOT BEING ABLE TO SHUT?? SINCE THEY ACKNOWLEDGED OTHER CARS HAVING THE SAME ISSUE, I DON'T BELIEVE I JUST RECEIVED A LEMON, BUT I SURE WON'T BE BUYING FORD AGAIN! *TR

04/06/2015
Components: STRUCTURE
Incident Date: 04/04/2015
Crash: No
Fire: No
Vehicle Identification Number: 3FADP4BJXDM******
Summary

TWICE AS I WAS ENTERING INTO AN INTERSECTION DURING A LEFT HAND TURN THE PASSENGER DOOR (FIRST TIME) FLUNG OPEN. I COULD NOT CLOSE IT SO I DROVE WITH THE SEAT BELT TIDE TO THE DOOR FOR 4 MILES TO THE NEAREST FORD DEALER FOR SERVICE. THEY ACKNOWLEDGED THAT THIS HAS HAPPENED TO OTHER DRIVERS. THESE LATCHES ARE APPARENTLY DEFECTIVE. FORD ONLY REPLACED THE DEFECTIVE DOOR LATCH LETTING ME DRIVE OFF WITH THE POSSIBILITY OF OTHER LATCHES FAILING IN THE FUTURE. SATURDAY EVENING BEFORE EASTER THE REAR PASSENGER DOOR FLEW OPEN AS I WAS DRIVING THROUGH AN INTERSECTION. SINCE THE DOOR DID NOT CLOSE THE CABIN LIGHT STAYED ON UNTIL THEY FINALLY GOT TO FIXING IT. AGAIN THEY CAN ONLY FIX THE BAD DOOR LATCH, AND WILL NOT REPLACE THE OTHER TWO. THIS IS A VERY VERY VERY HAZARDOUS ISSUE WHICH COULD BECOME DEADLY TO BICYCLISTS OR PEDESTRIANS. *TR

04/01/2015
Components: STRUCTURE
Incident Date: 03/20/2015
Crash: No
Fire: No
Vehicle Identification Number: 3FADP4BJ1DM******
Summary

CAR WAS PARKED AND I OPENED THE BACK PASSENGER DOOR TO PUT SOMETHING IN, THEN CLOSED THE DOOR. JUST BEFORE BACKING OUT, DOOR INDICATOR LIGHT CAME ON THAT THE BACK PASSENGER DOOR WAS OPEN. THE BACK DOOR WAS NOT LATCHED CLOSED. WHEN I TRIED TO CLOSE IT, IT DOES NOT STAY LATCHED. CURRENTLY THE DOOR IS KEPT CLOSED WITH A BUNGEE CORD AND A ZIP TIE. *TR

04/01/2015
Components: STRUCTURE
Incident Date: 03/26/2015
Crash: No
Fire: No
Vehicle Identification Number: 3FADP4EJ7DM******
Summary

THE REAR DOOR BEHIND THE DRIVER WOULD NOT CLOSE. I DISCOVERED THAT THE REAR DOOR LATCH MECHANISM BROKE CAUSING THE DOOR TO NOT CLOSE. *TR

03/30/2015
Components: STRUCTURE
Incident Date: 03/30/2015
Crash: No
Fire: No
Vehicle Identification Number: 3FADP4EJ3DM******
Summary

THE CAR WAS PARKED. I OPENED THE RIGHT REAR DOOR TO PULL SOMETHING OUT AND WHEN I CLOSED THE DOOR IT BOUNCED BACK. THE DOOR DOES NOT LATCH AND IS STUCK OPEN. I MADE SURE THERE ARE NO OBSTRUCTIONS. I TRIED SLAMMING IT, CLOSING IT SLOWLY BUT FIRMLY, I FIDDLED WITH THE LATCH AND THE CHILD SAFETY LOCK BUT HAD NO LUCK. IT JUST WON'T STAY CLOSED. *TR

03/29/2015
Components: STRUCTURE
Incident Date: 03/29/2015
Crash: No
Fire: No
Vehicle Identification Number: 3FADP4AJ6DM******
Summary

I GOT OUT OF MY CAR, CLOSED DRIVER'S DOOR, IT WOULDN'T CATCH ON THE LATCH. THE DOOR MECHANISM IS NOT IN THE CLOSED POSITION INDICATING IT WAS STUCK. THE DOOR MECHANISM IS IN THE OPEN POSITION AND WON'T CATCH ON THE LATCH. *TR

03/28/2015
Components: STRUCTURE
Incident Date: 10/10/2014
Crash: No
Fire: No
Vehicle Identification Number: 3FADP4BJ3DM******
Summary

FIRST TIME: 10/10/2014 DURING THE MORNING, THE CAR WAS PUT IN MOVEMENT AND THE RIGHT FRONT DOOR OPENED BY ITSELF AND IT DID NOT CLOSE AGAIN. THE DEALER SERVICE DEPARTMENT FOUND THAT IT WAS A LATCH FAILURE, THEY HAD TO REPLACE IT. SECOND TIME: 03/26/2014 DURING THE NIGHT THE CAR WAS GETTING PARK AND THEN THE RIGHT BACK DOOR OPENED BY ITSELF AND IT DID NOT CLOSE AGAIN. THE DEALER SERVICE DEPARTMENT FOUND ANOTHER LATCH FAILURE, THEY HAD TO REPLACE IT. *TR

03/27/2015
Components: ENGINE AND ENGINE COOLING,POWER TRAIN,VEHICLE SPEED CONTROL
Incident Date: 03/16/2015
Crash: No
Fire: No
Vehicle Identification Number: 3FADP4BJ5DM******
Summary

TL*THE CONTACT OWNS A 2013 FORD FIESTA. THE CONTACT STATED THAT WHILE DRIVING AT VARIOUS SPEEDS, THE TRANSMISSION FAILED INTERMITTENTLY . THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 25,000. THE VIN WAS NOT AVAILABLE. UPDATED 8/10/15*CN THE CONSUMER STATED THE ENGINE LIGHT WOULD ILLUMINATE AND THEN GO OUT. ALSO, THE VEHICLE ACCELERATED ON ITS OWN WHILE THE CRUISE CONTROL WAS ACTIVATED. UPDATED 08/20/15*JB

03/27/2015
Components: POWER TRAIN
Incident Date: 03/19/2015
Crash: No
Fire: No
Summary

3/27/15 I ONLY HAD MY CAR FOR A YEAR(THE PROBLEM STARTED FROM THE FIRST WEEK OF PURCHASE I CALLED THEY TRY TO BRAIN WATCH ME STATING THE CAR WAS BUILT THAT WAY). AND I'M IN THE PROCESS OF TAKING MY CAR BACK IN FOR SERVICE. I JUST TOOK IT IN A WEEK AGO FOR THE SAME CONCERN. THE VEHICLE HESITATES SEVERELY GEARS AND TRANSMISSION SHUDDERS. THIS IS A SAFETY HAZARD WHEN IN TRAFFIC THE TRANSMISSION WILL STALL AND PULL. I'M IN DANGER OF ANY NORMAL SPEED CAR HITTING ME FROM BEHIND. FORD DEALER WANTS TO PUT ME IN A WAITING LIST FOR A CLUTCH AND TRANSMISSION ISSUE. FORD SHOULD BE MORE CONCERN FOR THEIR CONSUMERS!!!! BUT FOR THE LOOK OF IT THEY DO NOT CARE!!! I'M FEAR FOR MY SAFETY. THEY REFUSE TO GET ME INTO A NEW CAR OR EVEN LOAN ME A CAR.(THIS IS FORD IN THE SAN FERNANDO VALLEY) THIS CAR SHOULD NOT BE ON THE ROAD IT IS A HAZARD FOR THE REST OF THE DRIVERS AS-WELL. *TR

03/25/2015
Components: ELECTRICAL SYSTEM
Incident Date: 03/24/2015
Crash: No
Fire: No
Vehicle Identification Number: 3FADP4BJ0DM******
Summary

TL* THE CONTACT OWNS A 2013 FORD FIESTA. THE CONTACT STATED THAT WHILE DRIVING AT APPROXIMATELY 35 MPH, THE REAR DRIVER SIDE DOOR UNLOCKED INDEPENDENTLY. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS 55,000.

03/25/2015
Components: ENGINE
Incident Date: 03/25/2015
Crash: No
Fire: No
Summary

I HAVE LESS THAN 15 THOUSAND MILES AND MY CATALYTIC CONVERTER NEEDS TO BE FIXED. I TOOK IT IN AND NOW THEY HAVE TO ORDER THE PART TODAY. I HAVE HAD ENGINE LEAK, A BAD TRANSMISSION, A RECALL ON EMISSION, BAD TRANNY THEY EXTENDED WARRANTY. WHAT NEXT. I BARELY ROAD THE CAR. THEY NEED TO BE ASHAMED OF THEMSELVES FOR SELLING . THE CAR STILL JERKS EVEN THOUGH THEY ADJUSTED THE TRANNY. *TR

03/24/2015
Components: STRUCTURE
Incident Date: 03/24/2015
Crash: No
Fire: No
Vehicle Identification Number: 3FADP4BJ2DM******
Summary

THE DOORS ON MY 2013 FORD FIESTA WILL NOT LATCH. IT CAME UNLATCHED WHILE DRIVING AND ALL 3 OF MY CHILDREN WERE IN THE BACK SEAT. *TR

03/23/2015
Components: STRUCTURE
Incident Date: 03/20/2015
Crash: No
Fire: No
Vehicle Identification Number: 3FADP4AJ3DM******
Summary

TL*THE CONTACT OWNS A 2013 FORD FIESTA. THE CONTACT STATED THAT THE FRONT PASSENGER SIDE DOOR LOCKING MECHANISM FAILED AND THE DOOR WOULD NOT REMAIN CLOSED WHILE DRIVING. IN ADDITION, THE VEHICLE INTERIOR CEILING LIGHT WOULD REMAIN ON WHILE OPERATING THE VEHICLE BECAUSE THE DOOR COULD NOT BE SECURED. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 40,999.

03/23/2015
Components: POWER TRAIN
Incident Date: 12/16/2013
Crash: No
Fire: No
Vehicle Identification Number: 3FADP4BJXDM******
Summary

VEHICLE EVEN AFTER NUMEROUS SOFTWARE UPDATES AND TRANSMISSION REPLACEMENT CONTINUES TO WEAR OUT AUTOMATIC TRANSMISSION CLUTCH. VEHICLE HESITATES SEVERELY DURING 1 AND 2ND AUTOMATIC GEARS AND THE TRANSMISSION "SHUDDERS". FORD IS AWARE OF THE PROBLEM AND EXTENDED THE WARRANTY BUT THE PROBLEM CONTINUES AND THEY ARE UNABLE TO FIX IT. THIS PROBLEM IS VERY DANGEROUS WHEN TRYING TO PULL OUT ONTO A ROAD. THE SLIPPING TRANSMISSION SOMETIMES DOESN'T ALLOW VEHICLE TO NORMALLY ACCELERATE ONTO TRAFFIC. *TR

03/21/2015
Components: STRUCTURE
Incident Date: 03/21/2015
Crash: No
Fire: No
Vehicle Identification Number: 3FADP4FJ0DM******
Summary

REAR PASSENGER DOOR WILL NOT STAY CLOSED. LATCH WILL NOT HOLD. *TR

03/20/2015
Components: ENGINE,FUEL/PROPULSION SYSTEM
Incident Date: 03/19/2015
Crash: No
Fire: No
Vehicle Identification Number: 3FADP4BJ6DM******
Summary

MY CHECK ENGINE CLUSTER CAME ON THE ONE WITH THE WRENCH, I IMMEDIATELY TOOK IT IN TO THE DEALERSHIP THE AIRPORT MARINA. I GOT THERE AT 7:45 AM I WAS MET WITH AGITATION WHEN I TOLD HIM MY CHECK ENGINE WARNING CAME ON I NEEDED TO KNOW WHAT IT MEANT. I ALSO INCLUDED COULD HE FIX THE RECALL THAT CAME IN THE MAIL FOR THE 14E08 HE SAID THAT THEY WEREN'T DOING THE TRANSMISSION RECALL FOR ANOTHER 6 WEEKS. I TOLD HIM I WAS UNAWARE OF TRANSMISSION RECALL. BOTH OF OUR ATTITUDES CHANGED HIS OF QUIET MINE OF QUIET AND SHOCK. HE LET ME LEAVE WITHOUT FIXING ANY OF THE RECALLS GAVE ME AN OIL CHANGE, FAILED TO TELL ME OF WHY MY CHECK ENGINE LIGHT CAME ON AND NEVER PUT IT IN MY INVOICE. I CALLED HIM BACK AND ASKED HIM WHY HE DIDN'T FIX, TELL ME OR SET ME UP WITH AND APPOINTMENT TO GET MY RECALLS REPAIRED? HE TRIED TO TELL ME OTHER THINGS I NEEDED INSTEAD AT A COST. I WAS UPSET BUT MADE A APPOINTMENT AND CALLED CUSTOMER RELATIONS. HOWEVER AFTER GOING ONLINE I GOT THE REAL PICTURE! WHEN I FIRST BOUGHT THE CAR I RETURNED IT AFTER TWO WEEKS BECAUSE OF THE VERY THING ON THE INTERNET, THE SHUDDERING, HESITATION IN MOVING FORWARD AND IT DIDN'T SEEM LIKE THE GAS WAS GETTING TO WHERE IT NEEDED TO GO. SO THE CAR WOULD JERK AND POOT AND SHAKE ALONG WITH RATTLE NOISE. IT ALSO LEAKED IN MY DRIVE WAY. I THOUGHT MAYBE SOMEONE PARKED IN MY STALL AFTER I WENT FOR WORK. NOT THE CASE. I TOOK IT IN, THEY SAID IT WAS NORMAL, EACH AND EVERY TIME. THEY EVEN SAID WE WILL LOOK AT IT AND SAID IT WAS A MINOR THING THAT THEY ADJUSTED. I NEVER SAW IT ON PAPER SO I THOUGHT THEY WERE TREATING ME WELL AND FIXING THINGS FOR FREE WITHOUT A PAPER TRIAL. AND THEY WERE!! NOW THAT THE CHECK ENGINE LIGHT CAME ON AND THEY RESET IT AND DID NOT DO THE RECALLS SENT UP RED FLAGS. THAT IS CONSIDERED MY FIRST DENIAL OF SERVICE ON RECORD, I FOOLISHLY LET THEM GET AWAY WITH THE OTHERS. WILL TAKE IT TO ANOTHER FORD DEALERSHIP. *TR

03/18/2015
Components: POWER TRAIN
Incident Date: 03/18/2015
Crash: No
Fire: No
Summary

SINCE I HAVE HAD THE CAR, IT SHUTTERS AND JERKS WHILE DRIVING AT ANY SPEED. THE CAR FLIPS OUT OF GEAR INTO ANOTHER GEAR WHILE DRIVING. IT'S UNSAFE, AND IT'S A HUGE PROBLEM. *TR

03/17/2015
Components: POWER TRAIN,VEHICLE SPEED CONTROL,ENGINE,FUEL/PROPULSION SYSTEM
Incident Date: 05/01/2013
Crash: No
Fire: No
Summary

TRANSMISSION ISSUES SINCE PURCHASING THE CAR BRAND NEW IN 2013. CAR JERKS AND ACCELERATES SPORADICALLY. WHEN TAKING OFF FROM A STOP THE CAR DOES NOT RESPOND TO PUSHING ON THE GAS, BUT WILL THEN SUDDENLY TAKE OFF. IT MOVES THROUGH THE GEARS IN A CLUNKY MANNER. MAKES GRINDING NOISES UPON ACCELERATION. THE CAR ROLLS BACK ON HILLS. I DO NOT FEEL SAFE DRIVING THIS CAR. FORD HAVE NO RESPONDED IN A HELPFUL MANNER TO MY ENQUIRES AND APPEAR NOT TO BE ABLE TO FIX THE PROBLEM. *TR

03/15/2015
Components: LATCHES/LOCKS/LINKAGES
Incident Date: 03/15/2015
Crash: No
Fire: No
Vehicle Identification Number: 3FADP4EJ6DM******
Summary

I UNLOCKED THE DOORS WITH THE AUTO LOCK ON THE KEY. THEN, I PUT SOMETHING IN THE BACK SEAT. WHEN I CLOSED THE DOOR, IT BOUNCED BACK OPEN. I TRIED SEVERAL THINGS TO GET IT TO RESET INCLUDING EVERYTHING MENTIONED IN THE OWNER'S MANUAL, BUT IT WOULD NOT LATCH. I LOOKED AT THE LATCH ON THE DRIVER'S DOOR TO SEE HOW THEY WERE DIFFERENT AND PUSHED THE MECHANISM BACK . THEN IT STUCK IN THE LOCKED POSITION AND THAT DOOR WOULDN'T SHUT. I AGAIN TRIED TURNING THE CAR AND THE AUTO-LOCK SYSTEM OFF AND ON, BUT NOTHING WOULD AFFECT THOSE TWO DOORS. I FINALLY HAD TO HAVE MY CAR TOWED BECAUSE I COULDN'T DRIVE IT HOME WITH TWO DOORS THAT WOULDN'T LATCH. *TR

03/12/2015
Components: WHEELS
Incident Date: 03/12/2015
Crash: No
Fire: No
Vehicle Identification Number: 3FADP4BJ2DM******
Summary

TL* THE CONTACT OWNS A 2013 FORD FIESTA. WHILE TRAVELING APPROXIMATELY 60 MPH, THE REAR PASSENGER SIDE TIRE BLEW OUT WITHOUT WARNING. THE CONTACT PULLED THE VEHICLE OVER AND NOTICED THAT SOME OF THE LUG NUTS FRACTURED FROM THE TIRE. THE FACTORY TIRE JACK FROM THE DEALER DID NOT WORK TO REPLACE THE TIRE. THE CONTACT WAS ABLE TO RECEIVE ASSISTANCE FROM A TOW TRUCK DRIVER WHO SUPPLIED LUG NUTS AND ASSISTED WITH REPLACING THE TIRE. THE FAILURE WAS REPORTED TO THE MANUFACTURER. THE APPROXIMATE FAILURE MILEAGE WAS 58,000.

03/09/2015
Components: POWER TRAIN
Incident Date: 03/01/2015
Crash: No
Fire: No
Vehicle Identification Number: 3FADP4EJ6DM******
Summary

OUR FORD FIESTA WAS BOUGHT NEW IN 2013 AND RAN GREAT UNTIL 10K MILES AT WHICH POINT THE AUTOMATIC TRANSMISSION WOULD NOT SELECT A GEAR WHEN ATTEMPTING TO ACCELERATE FROM A SLOW DOWN. FORD DEALER TOOK CAR IN AND PER THE SERVICE BULLETIN DID A RE-FLASH OF TRANS CONTROL. CAR RAN FINE ANOTHER 1K MILES, THAN ISSUE OCCURRED AGAIN , THE CAR NOT SELECTING A GEAR AND CAUSING A HAZARD BECAUSE WE WERE UNABLE TO GET OUT OF THE WAY OF ONCOMING TRAFFIC WHILE MAKING A LEFT TURN. DEALERSHIP AT THAT POINT REPLACED CLUTCH PACK BECAUSE THE SAY IT HAD FLUID IN IT, ALSO ANOTHER SERVICE BULLETIN. NOW ANOTHER 2K MILES AND THE CAR DID IT AGAIN DURING A SNOW STORM CAUSING US TO BE UNABLE TO GET OUT OF THE WAY OF A PLOW WHICH NARROWLY MISSED HITTING ARE CAR. FORD HAS NOW HAD THE CAR ANOTHER HALF WEEK AND SAID THERE IS NOTHING THEY CAN FIND WRONG SO THERE IS NOTHING TO DO.THIS IS VERY UNSAFE CAR AND MORE NEEDS TO BE DONE ABOUT THIS MAJOR HAZARD. HOPEFULLY NO ONE LOSES THERE LIFE BECAUSE THIS ISSUE IS NOT TAKEN MORE SERIOUSLY BY FORD MOTOR CO. *TR

03/06/2015
Components: POWER TRAIN
Incident Date: 03/02/2015
Crash: No
Fire: No
Summary

2013 FORD FIESTA. CONSUMER WRITES IN REGARDS TO TRANSMISSION PROBLEMS. *SMD THE CONSUMER STATED IT FELT AS THOUGH THE VEHICLE WAS GOING TO STALL, AS IT WOULD SPUTTER AND MAKE NOISES. THE DEALER INFORMED THE CONSUMER THE PARTS WERE ON BACK ORDER. *JB

03/06/2015
Components: STRUCTURE,LATCHES/LOCKS/LINKAGES
Incident Date: 08/12/2014
Crash: No
Fire: No
Vehicle Identification Number: 3FADP4AJ9DM******
Summary

ON AUGUST 12, 2014 HE RIGHT FRONT DOOR LATCH UNIT FAILED AFTER ATTEMPTING TO CLOSE THE DOOR, IT WOULD NOT STAY CLOSED AFTER THIS. THEN 3 WEEKS LATER (SEPTEMBER 4, 2014) THE RIGHT BACK DOOR LATCH FAILED AND WOULD NOT STAY CLOSED. THEN ON MARCH 5, 2015 THE LEFT BACK DOOR LATCH FAILED AND WOULD NOT STAY CLOSED. ALSO NOTE IN MARCH 2014 THIS ALSO HAPPENED TO THE TRUNK LATCH. *TR

03/04/2015
Components: POWER TRAIN,ENGINE
Incident Date: 09/09/2013
Crash: No
Fire: No
Vehicle Identification Number: 3FADP4EJ4DM******
Summary

ON 02/27/2015 MY FORD FIESTA WITH 20,904 MILES WAS TAKEN IN FOR A TRANSMISSION ISSUE THAT BECAME POTENTIALLY LIFE THREATENING. WHEN MY WIFE APPROACHED AN INTERSECTION TO MAKE A LEFT HAND TURN AND CAME TO A STOP THE ENGINE BEGAN TO SHUTTER AND BOG DOWN. THE IDLE PICKED UP BUT THE ENGINE ALMOST STALLED. WHEN TRAFFIC CLEARED MY WIFE ATTEMPTED THE APPLY PRESSURE TO THE THROTTLE PEDAL BUT THE VEHICLE ONLY MOVED FORWARD AT ABOUT 2MPH. WITH MORE TRAFFIC HEADED TOWARD US (35MPH ZONE) ABOUT 50YARDS AWAY. MY WIFE LIFTED TO HER FOOT OFF THE THROTTLE TO APPLY AGAIN, THE CAR SUDDENLY LURCHED FORWARD WITH MY WIFE'S FOOT OFF THE PEDAL. THE SAME ISSUE HAPPENED WHILE DRIVING ON WINDY MOUNTAIN ROADS. THE VEHICLE WILL BECOME HESITANT THE LURCH OR BOG DOWN.WE HAD THIS VEHICLE IN FOR THE SAME FIX ON 09/09/2013. THE DEALERSHIP TOOK THE VEHICLE ON A ROAD TEST AND DIAGNOSED THE TRANSMISSION NEEDED A SOFTWARE UPGRADE. THE CARS TRANSMISSION STILL HAD MINOR PROBLEMS THAT THE DEALERSHIP STATED AS "NORMAL". THE DIAGNOSIS OF MY VEHICLE NOW IS THAT THE CLUTCH NEEDS TO BE REPLACED BUT A ROAD TEST WASN'T EVEN DONE TO THE VEHICLE. A FORD "SPECIALIST" DIAGNOSED THE PROBLEM WITH A COMPUTER STATING HE COULD ONLY GET THE ENGINE TO SHUTTER. I DON'T UNDERSTAND HOW A PROPER DIAGNOSTIC CAN BE DONE IF THE CAR IS NOT DRIVEN ON THE ROAD. THE DEALERSHIP SERVICE DEPARTMENT CANNOT TELL ME WHEN THE VEHICLE WILL BE FIXED AND TOLD I CAN PICK THE CAR UP AND DRIVE IT UNTIL THE CLUTCH COMES IN. OBVIOUSLY NOT CARING ABOUT THE CUSTOMERS SAFETY AND THE FACT WE TOLD THE SERVICE DEPARTMENT ABOUT THE POTENTIALLY DEADLY SITUATION THAT OCCURRED A RENTAL VEHICLE WAS NOT OFFERED CAUSE THEY FEEL THE CAR IS SAFE TO DRIVE. *TR

03/03/2015
Components: STRUCTURE
Incident Date: 03/01/2015
Crash: No
Fire: No
Vehicle Identification Number: 3FADP4EJ6DM******
Summary

THE REAR PASSENGER DOOR DOES NOT STAY CLOSED AND WILL FLY OPEN WHILE DRIVING IF NOT SECURED WITH ROPE. *TR

02/26/2015
Components: UNKNOWN OR OTHER
Incident Date: 08/18/2014
Crash: No
Fire: No
Vehicle Identification Number: 3FADP4AJ2DM******
Summary

IN AUGUST OF 2014, THE PASSENGER REAR DOOR FAILED TO LATCH. DEALER FOUND THE LATCH BROKEN AND REPLACED IT. THE MILEAGE ON THE CAR WAS 7,040. IN NOVEMBER OF 2014, THE PASSENGER FRONT DOOR FAILED TO LATCH. DEALER FOUND THE LATCH BROKEN AND REPLACED IT. THE MILEAGE WAS 7,494. FEBRUARY 24, 2015, THE DRIVER DOOR FAILED TO LATCH, THE CAR NOW HAS 8,300 MILES ON IT. WILL BE TAKING IT TO THE DEALER AS SOON AS WE CAN GET IT THERE. THIS IS VERY DANGEROUS IF IT WOULD HAPPEN WHILE DRIVING, ESPECIALLY AROUND A MOTORCYCLIST. IT COULD CAUSE CRITICAL INJURY OR DEATH. THIS IS EXTREMELY UNSAFE AND NEITHER THE FORD COMPANY NOR THE DEALER SEEM TO KNOW IF THE REPLACEMENT PART HAS BEEN IMPROVED TO PREVENT THIS FROM HAPPENING AGAIN.

02/23/2015
Components: STEERING,SUSPENSION,POWER TRAIN
Incident Date: 02/20/2015
Crash: No
Fire: No
Vehicle Identification Number: 3FADP4AJ2DM******
Summary

THE VEHICLE SHUTTERED, MAKE GRINDING SOUND AND HESITATED WHEN STARTING UP AND DRIVING. AT EVERY STOP LIGHT, STOP SIGN WHEN STARTING UP AGAIN, THE SAME SOUNDS, AND HESITATING WOULD OCCUR. TOOK VEHICLE IN TO THE DEALER WHO SAID I NEEDED ANOTHER CLUTCH AND TRANSMISSION. ABOUT $3000.00. I HAVE ANOTHER VEHICLE SAME YEAR, SAME MODEL, AND EXACTLY THE SAME SITUATION IS HAPPENING, THESE VEHICLES SHOULD BE RECALLED IMMEDIATELY. *TR

02/20/2015
Components: POWER TRAIN,ENGINE
Incident Date: 02/20/2015
Crash: No
Fire: No
Vehicle Identification Number: 3FADP4AJ6DM******
Summary

TOOK THE CAR IN AND THEY GAVE US A RENTAL. THE TECH CALLED YESTERDAY TO SAY THEY ARE WORKING IN IT (DAY 2) THEN THEY CALL THIS MORNING TO SAY WHAT IT IS DOING IS NORMAL. I TOLD THEM IT IS NOT NORMAL FOR A CAR TO JUST LOSE MOMENTUM THEN WHEN IT DOES GO IT LURCHES FORWARD AND STARTS GOING REAL FAST. THERE IS A PROBLEM EITHER WITH THE ENGINE OR TRANSMISSION. SOMEONE IS GOING TO GET KILLED AND I AM DEADLY AFRAID ITS GOING TO BE ONE OF US. FORD JUST DOES NOT WANT TO ADMIT THERE IS A PROBLEM. *TR

02/18/2015
Components: POWER TRAIN
Incident Date: 08/22/2013
Crash: No
Fire: No
Vehicle Identification Number: 3FADP4AJ6DM******
Summary

WE WERE AT A LIGHT AND WHEN IT TURNED GREEN WE ACCELERATED TO APPROX. 15 MPH AND SUDDENLY WE LOST MOMENTUM. A SEMI TRUCK BEHIND US LOCKED UP ITS WHEEL AND LUCKILY WE STARTED MOVING AGAIN OR HE WOULD HAVE DRILLED US. *TR

02/18/2015
Components: POWER TRAIN
Incident Date: 02/10/2015
Crash: No
Fire: No
Vehicle Identification Number: 3FADP4AJ6DM******
Summary

THIS IS AT LEAST THE 12TH TIME WE HAVE TAKEN IN THE CAR OUT WHICH 2 TIMES (NOW A THIRD) THEY HAVE ADMITTED THERE IS A PROBLEM. FORD SENT ME A LETTER ADVISING THEY WERE AWARE OF "POSSIBLE" PROBLEMS WITH THE TRANSMISSION. THEY SAY ITS AN AUTOMATIC/MANUAL TRANSMISSION AND IT CAN LEAK FROM ONE CHAMBER TO ANOTHER CAUSING GRINDING, LOSS OF MOTION ETC. THEY GAVE ALL OWNERS A 100,000 MILE WARRANTY FOR THE TRANSMISSION. PROBLEM IS I PAID FOR A 100,000 MILE WARRANTY ON THE CAR ALREADY. WE WERE TURNING A (WINDING ROAD) SLIGHT CURVE WHEN IT SOUNDED LIKE THE WHOLE TRANSMISSION WAS FALLING OUT OF THE CAR AND WE LOST MOTION. THE CAR BEHIND US SLAMMED ON HIS BRAKES HORN BLARING AND SWERVED JUST BARLEY MISSING US. *TR

02/17/2015
Components: POWER TRAIN,VEHICLE SPEED CONTROL,FUEL/PROPULSION SYSTEM
Incident Date: 08/21/2013
Crash: No
Fire: No
Vehicle Identification Number: 3FADP4BJ1DM******
Summary

WE BOUGHT A 2013 FORD FIESTA IN AUGUST OF 2013. NOT THREE WEEKS INTO OWNING IT, WE HAD SOME TROUBLES AND THE CAR WOULDN'T START. IT TURNS OUT THERE WAS A BAD FUEL PUMP THAT NEEDED TO BE REPLACED. WHILE IT WAS BEING REPLACED, I WAS GIVEN A FORD LOANER TO DRIVE FOR ALMOST A WEEK, WHILE THEY HAD THE CAR TO REPLACE THE FUEL PUMP.??THE TRANSMISSION HAS BEEN LOOKED AT 3 DIFFERENT TIMES. THE FIRST TIME THE SERVICE REP SAID THAT THERE WAS SOME KIND OF LIQUID ON SOME PART THAT MAKES IT NOT CHANGE GEARS QUICKLY AND THAT THEY WIPED IT OFF AND IT SHOULD BE GOOD BUT THAT IT CAN COME BACK. THE SECOND TIME THEY SAID THEY REWORKED THE COMPUTER AND THE CAR NEEDS A CHANCE TO ?GET TO KNOW THE WAY I DRIVE? AND THEY SENT ME AWAY. THE THIRD TIME THEY LOOKED AT THE TRANSMISSION, THEY SAID NOTHING WAS WRONG AND THAT THE LOUD, CRUNCHY, JUMPY THINGS I AM EXPERIENCING ARE CALLED "NORMAL FOR THE CAR" AND THEY SEND ME AWAY. THEY REFUSED TO DO ANYTHING ELSE AND SOMEONE HIGHER UP IN THE SERVICE DEPARTMENT PRINTED OUT A NOTICE ABOUT FORD FIESTA TRANSMISSIONS TO ASSURE ME THAT THE SOUNDS AND JERKING I WAS EXPERIENCING WAS NORMAL WHEN WE RECEIVE THE SURVEY FOR OUR EXPERIENCE, OF COURSE WE GIVE A NEGATIVE RATING. WE DID NOT GET A SERVICE THAT WE FEEL WE WERE DUE AND THE CAR DOES NOT DRIVE AS PROMISED. THE NEXT TIME I BROUGHT IT IN FOR THE SAME ISSUES, OUR REP, [XXX] TOLD ME THAT ?WE SCREWED HER ON THAT SURVEY AND THAT HER JOB IS ON THE LINE WITH THINGS LIKE THAT ? IF SHE GETS ANYTHING LOWER THAN EXCELLENT?. WELL, SORRY, OUR EXPERIENCE WAS NOT EXCELLENT. WE ARE NOT HAPPY WITH THE WAY THE CAR DRIVES, IT SPUTTERS FROM IDLE TO FIRST GEAR AND IS SOMETIMES UNSAFE WHEN YOU NEED TO TURN INTO ONCOMING TRAFFIC. BUT WE WERE TOLD IT WAS ALL IN OUR HEADS AND EVEN THAT WE SHOULD LEARN TO DRIVE IT DIFFERENTLY. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6). *TR

02/10/2015
Components: VEHICLE SPEED CONTROL,ENGINE
Incident Date: 02/03/2015
Crash: No
Fire: No
Vehicle Identification Number: 3FADP4EJ2DM******
Summary

I AM BRINGING THIS CAR IN FOR THE FIFTH TIME NOW FOR DIFFERENT REASONS. MAIN PROBLEM IS SHUDDERING, JOLTING, AND HESITATING. I ALMOST GOT IN AN ACCIDENT ON FEBRUARY 3RD FROM THE CAR HESITATING WHEN PLACING FOOT ON GAS PEDAL. I HAVE TO REPLACE CLUTCH FOR SECOND TIME, AND I ONLY HAVE HAD THE CAR FOR 6 MONTHS. ....UPDATED 04/08/15 *BF *TR

02/09/2015
Components: STRUCTURE
Incident Date: 02/09/2015
Crash: No
Fire: No
Vehicle Identification Number: 3FADP4BJ4DM******
Summary

THE REAR DOOR ON THE PASSENGER SIDE WILL NOT LATCH SHUT OR STAY CLOSED. THE MAJORITY OF THE TIME I'M THE ONLY PERSON WHO USES THE CAR, SO I PRIMARILY USE THE DRIVER DOOR. TODAY, I OPENED AND CLOSED THE REAR PASSENGER SIDE DOOR TWICE, AND THE SECOND TIME I ATTEMPTED TO CLOSE IT, IT FAILED TO LATCH AND I HAVEN'T BEEN ABLE TO LATCH IT SHUT SINCE. *TR

02/05/2015
Components: POWER TRAIN
Incident Date: 08/10/2014
Crash: No
Fire: No
Vehicle Identification Number: 3FADP4EJXDM******
Summary

ALWAYS: LATER RESPONSE TO ACCELERATION, ROLL BACK ON HILL, AND GRINDING NOISE. DEALERS WERE NEVER ABLE TO DETERMINE THE PROBLEM. *TR

02/03/2015
Components: POWER TRAIN
Incident Date: 11/03/2014
Crash: No
Fire: No
Vehicle Identification Number: 3FADP4BJ7DM******
Summary

2013 FORD FIESTA HAS 25K MILES IT STARTED TO SHUDDERING WHEN IN REVERSE AND WHEN IN DRIVE AT ABOUT BETWEEN 20 AND 40 MILES PER HOUR. I HAVE TAKEN IT(6 TIMES) TO THE FORD DEALER WHERE I BOUGHT IT. THEY HAD IT THIS TIME FOR TWO DAYS AT THEIR SHOP AND RAN DIAGNOSTICS THE DEALER TOLD ME EVERYTHING WAS FINE. THE NEXT DAY AS I WAS DRIVING IN REVERSE AND IT STARTED TO SHUDDER VERY HARD SO MUCH THAT I HAD TO STOP AND HAD A GET OF THE CAR. WAITED FOR MORE THAN 20 MINUTES BEFORE I RESTARTED, I HAVE ASK FOR TO BUY OR TRADE IN THE CAR FOR ANOTHER BUT THEY REFUSE TO DO IT I REALLY AND FED UP AND ABOUT TO KICK THE CAR TO THE CURB....PLEASE HELP *TR

01/23/2015
Components: STRUCTURE
Incident Date: 11/18/2014
Crash: No
Fire: No
Vehicle Identification Number: 3FADP4TJ9DM******
Summary

THE FRONT DOORS TO MY 2013 FORD FIESTA WOULD NOT LATCH PROPERLY AFTER UNLOCKING, GETTING INTO MY CAR AND TRYING TO CLOSE THEM. THE LATCH WOULD NOT CLOSE, THEREFORE LEAVING MY DOORS UNABLE TO CLOSE AND MAKING THE CAR NON-DRIVABLE. TO BE FIXED, THE ENTIRE LOCKING MECHANISM NEEDED CHANGED COSTING $785 DOLLARS TO REPAIR. RECENTLY THIS PAST WEEK, THE SAME THING HAPPENED TO MY REAR DRIVER SIDE DOOR WHILE I WAS GETTING READY TO TURN ONTO THE INTERSTATE TO GO TO WORK. THE DOOR SWUNG OPEN, MAKING IT VERY UNSAFE TO OPERATE ON THE ROAD, AND I TURNED AROUND TO GO BACK HOME TO SWITCH TO MY WIFE'S CAR. AGAIN, THE WHOLE MECHANISM NEEDED CHANGED TO REPAIR TO THE COST OF $345 DOLLARS. A CAR THAT IS 2 YEARS OLD WITH LESS THAN 50K SHOULD NOT HAVE BIG AND POTENTIALLY DANGEROUS ISSUES SUCH AS THIS. HOPEFULLY FORD WILL DO THE RIGHT THING A DO A RECALL FOR THIS MODEL. *TR

01/20/2015
Components: POWER TRAIN,STRUCTURE
Incident Date: 12/30/2013
Crash: No
Fire: No
Vehicle Identification Number: 3FADP4BJ6DM******
Summary

2013 FORD FIESTA HAS WATER LEAKING INTO TRUNK AREA FROM REAR SEAT TO BACK OF CAR. CAR HAS BEEN TO DEALER SEVEN TIMES FOR REPAIR AND STILL HAS WATER LEAK IN TRUNK AREA. ALSO VEHICLE HAS A HESITATION WHEN PULLING OUT, TRANSMISSION JERKS AND MAKES GRINDING NOISE. CAR HAS BEEN TO DEALER TWO TIMES TO HAVE TRANSMISSION CHECKED. TRANSMISSION HAS BEEN REPROGRAMMED TWO TIMES AND STILL HAS SAME PROBLEM. DEALER SAYS THIS IS NORMAL OPERATION FOR THIS TRANSMISSION. CAR FEELS UNSAFE WHEN PULLING OUT INTO TRAFFIC, FEELS LIKE ENGINE IS GOING TO STALL. *TR

01/16/2015
Components: POWER TRAIN
Incident Date: 10/01/2014
Crash: No
Fire: No
Vehicle Identification Number: 3FADP4BJ8DM******
Summary

THE VEHICLE SHUDDERS AT LOW SPEEDS WHEN IT TRIES TO CHANGE GEARS. THERE IS ALSO GRINDING NOISE AT LOW SPEEDS AND THE VEHICLE JUMPS. *TR

01/14/2015
Components: POWER TRAIN
Incident Date: 01/01/2015
Crash: No
Fire: No
Vehicle Identification Number: 3FADP4BJXDM******
Summary

LETTER FROM CONGRESSMAN FLEMING ON BEHALF OF CONSTITUENT RE 2013 FORD FIESTA COMPLAINTS. *SMD THE CONSUMER STATED WHEN SHE PULLED OFF FROM A STOP, OR MADE TURNS, THE VEHICLE WOULD JERK, AS IF THE VEHICLE WAS GOING TO SHUT OFF. SEVERAL WEEKS LATER, THE COMMAND BUTTON ON THE STEERING STOPPED WORKING. THE CONSUMER WAS INFORMED THE VEHICLE NEEDED AN UPDATE. THE COMMAND BUTTON ONLY WORKED FOR A COUPLE OF MONTHS AND THE JERKING HAPPENED MORE FREQUENTLY. THE CONSUMER WAS INFORMED ONCE AGAIN, THE VEHICLE NEEDED ANOTHER UPDATE AND THE VEHICLE NEEDED A NEW CLUTCH. THE CONSUMER STATED THE VEHICLE PERFORMED AS NORMAL FOR ONE DAY. THE CONSUMER EXPERIENCED A NEW ISSUE, WHERE THE VEHICLE WOULD SQUEAL, WHEN IT WAS PLACED IN REVERSE, OR WHEN SHE MADE TURNS. THE COMMAND BUTTON STOPPED WORKING AGAIN, AND SHE WAS INFORMED A PIN WAS BENT AND WAS RUBBING AGAINST THE ROTOR, WHICH CAUSED THE SQUEALING NOISE. *JB

01/12/2015
Components: STRUCTURE
Incident Date: 01/12/2015
Crash: No
Fire: No
Vehicle Identification Number: 3FADP4EJXDM******
Summary

REAR PASSENGER DOOR FAILS TO STAY CLOSED. DOOR LATCH FAILS TO KEEP DOOR SHUT. *TR

01/09/2015
Components: POWER TRAIN
Incident Date: 02/24/2014
Crash: No
Fire: No
Vehicle Identification Number: 3FADP4BJ8DM******
Summary

THE NEW* AUTOMATIC CLUTCH SYSTEM IS MALFUNCTIONING AND JUMPING/STUTTERING/SKIPPING THROUGH THE FIRST 1-3 GEARS. IT HAS ALREADY BEEN REPLACED ONCE AND AM SETTING UP AN APPOINTMENT TO HAVE IT FIXED/REPLACED AGAIN. THE CAR WAS BOUGHT NEW WITH 7 MILES THE FIRST OCCURRENCES HAPPENED BEFORE 5K AND NOW IT HAS LESS THAN 15K MI AND IS HAPPENING AGAIN. OFTEN THE RESPONSE TO ACCELERATE IS DELAYED MAKING IT UNSAFE TO MERGE, FLOW WITH TRAFFIC, CHANGE LANES ETC. *TR

01/09/2015
Components: STRUCTURE
Incident Date: 10/19/2014
Crash: No
Fire: No
Vehicle Identification Number: 3FADP4BJXDM******
Summary

I WAS DRIVING APPROXIMATELY 40 MPH WHEN THE RIGHT REAR DOOR OF MY VEHICLE FLEW OPEN RAPIDLY. I WAS AFRAID OF THE DOOR STRIKING ANOTHER VEHICLE OR INJURING MY PASSENGER AND HAD TO QUICKLY PULL OVER. IN ORDER TO PULL OVER SAFELY, THE PASSENGER WAS FORCED TO GRAB AHOLD OF THE DOOR SO THAT I COULD STEER THE VEHICLE OUT OF TRAFFIC. ONCE I REACHED THE SIDE OF THE ROAD, WE EXAMINED THE DOOR, AT FIRST THINKING THAT PERHAPS IT HAD BEEN IMPROPERLY SHUT. WE DISCOVERED, IN FACT, THAT WAS NOT THE CASE. THERE WAS SOME DEFECT IN THE CAR THAT CAUSED THE DOOR TO FLY OPEN WHILE THE VEHICLE WAS IN MOTION. THE CAR WAS NOT DRIVABLE AS-IS BECAUSE THE DOOR WOULD NOT LATCH SO WE HAD TO TIE THE DOOR SHUT FROM THE INTERIOR TO DRIVE IT HOME SAFELY. THE DEALERSHIP MECHANIC WAS NOT OPEN AT THAT TIME. ONCE HOME, I COULD NOT ACTIVATE THE ALARM SYSTEM SO THE CAR SAT UNLOCKED OVERNIGHT WITH THE INTERIOR LIGHTS ON. THE LIGHTS WOULD NOT SHUT OFF BECAUSE THE DOOR WOULD NOT CLOSE. I DROVE THE VEHICLE TO THE FORD DEALERSHIP MECHANIC AS SOON AS THEY OPENED THE NEXT MORNING AND HAD TO MISS HALF A DAY OF WORK BECAUSE OF THE ISSUE. IT TOOK SEVERAL HOURS FOR THE DEALERSHIP MECHANICS TO FIX THE LATCH AND THEY REFERRED ME TO FORD MOTOR COMPANY TO VOICE MY COMPLAINTS AND CONCERNS ABOUT A DEFECT THAT CAUSED ME TO FEAR FOR MY SAFETY AND THAT OF MY PASSENGER. I FILED A CLAIM WITH FMC. TWO WEEKS LATER I RECEIVED A LETTER FROM FORD MOTOR COMPANY SAYING THAT MY CASE HAD BEEN CLOSED. FMC OFFERED ME NO EXPLANATION OF OR RESOLUTION TO THIS SERIOUS SAFETY CONCERN. *TR

01/04/2015
Components: ENGINE
Incident Date: 10/21/2013
Crash: No
Fire: No
Vehicle Identification Number: 3FADP4BJ3DM******
Summary

I ALSO HAVE HAD ENGINE HESITATION WITH MY FIESTA SINCE THE FIRST DAYS WITH MY NEW CAR. FROM A STOP, EITHER ON A INCLINE OR FLAT SURFACE, THE CAR HAS TROUBLE ACCELERATING.IT SHAKES AND GIVE YOU A FEELING OF SAFETY CONCERNS THAT IT MIGHT STALL AND NOT MOVE FORWARD. ALSO, WHILE DRIVING WHEN YOU ATTEMPT TO ACCELERATE THE CAR WILL TAKE A VERY LONG TIME, IF AT ALL, TO ADD TO YOUR SPEED. MAINTAINING YOUR SPEED WHILE DRIVING IS ALSO IMPOSSIBLE. THIS IS A UNSAFE CAR AND FORD NEEDS TO ADDRESS THIS MAJOR PROBLEM BEFORE A MORE SERIOUS ACCIDENT OCCURS. I DO NOT WANT ANYONE TO BE A STATISTIC TO BEGIN ACTION. THIS PROBLEM SEEMS TO ME TO BE WELL DOCUMENTED IF ALL THE DEALERSHIPS ARE PASSING ON THE COMPANY LINE FROM FORD " THAT THIS IS HOW THE FORD FIESTA OPERATES" TO THE CONSUMERS THAT COME TO THE DEALERSHIPS FOR HELP.THIS IS SOMETHING THAT IF I OR ANY OF THE OTHER AFFECTED DRIVERS WOULD HAVE KNOW WE WOULD NOT HAVE PURCHASED THIS VEHICLE.I HOPE FORD WILL CORRECT THIS PROBLEM BEFORE A TRAGEDY. *TR

12/25/2014
Components: POWER TRAIN
Incident Date: 10/18/2013
Crash: No
Fire: No
Vehicle Identification Number: 3FADP4BJ6DM******
Summary

DELIVERED ON 7/8/13 DEALER: JERSEY CITY FORD. DEAR FORD, WE ARE UPSET OVER THE REPEATED PROBLEMS WITH OUR 2013 FORD FIESTA, BRAND NEW ON 7/18/2013. THE CAR HAS BEEN BUCKING, GRINDING AND ALMOST STALLING. WHEN WE CALLED TO COMPLAIN OR ASK QUESTIONS WE WERE TOLD THAT THIS WAS NORMAL. THE NEXT CALL AND VISIT FOR REPAIR WE WERE TOLD IT WAS THE NEW TRANSMISSION/ POWER SHIFT ON THE FIESTAS & FOCUS. ALSO INFORMED THERE WAS AN "OPEN RECALL" ON A PART THAT IS INVOLVED IN THE CLUTCH OF THESE NEW VEHICLES. THEY SAY IT SOUNDS/DRIVES AND FEELS LIKE A MANUAL TRANSMISSION BUT ITS GOOD ON GAS. WELL, THE PROBLEM WITH THIS IS, WE TURNED IN A 2011 FORD FOCUS SE WITH THIS SAME TRANSMISSION THAT IS IN THE 2013 CARS AND NO WAY DID WE HAVE THESE PROBLEMS. HERE ARE THE FOLLOWING TIMES WE WENT TO JC FORD REPAIR: OCT 18, 2013 - SAME DAY STATES PROBLEM WITH TRANSMISSION. MAY 2, 2014 - OIL CHANGE, COMPLAINED ABOUT TRANSMISSION BUT NOT ON DOCUMENTS. MAY 21, 2014 - LEFT CAR FOR A REBOOT OF ELECTRONICS ON THE CAR AND PICKED THE VEHICLE UP ON MAY 23, 2014. THEY ORDERED PART DUE TO "HESITATION AND SHUTTER" IN TRANSMISSION (THEY SAID IT WAS THE CLUTCH; OPEN RECALL ON A PART). MAY 28, 2014 LEFT VEHICLE AT FORD FOR REPLACEMENT OF PARTS AND REBOOT OF ELECTRONICS, PICKED VEHICLE UP ON JUNE 4, 2014. WHEN WE PICKED UP THE CAR ON JUNE 4TH, 2014, MY WIFE PULLED OUT OF THE GARAGE AND WENT 3 BLOCKS AND TURNED BACK TO THE FORD GARAGE. [XXX], THE REPAIR SECTION MANAGER CALLED THE MECHANIC THAT DID THE REPAIR AND HAD HIM TAKE A TEST DRIVE WITH HER. THE CAR SOUNDED AND RAN WORSE THAN WHEN WE BROUGHT IT IN AND HAD A NEW SOUND, THE FRONT END OR WHEELS WERE MAKING NOISE, BRAKES WERE SHAKY AND THE SAME TRANSMISSION PROBLEM SOUND WAS STILL THERE. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6). *TR

12/24/2014
Components: POWER TRAIN
Incident Date: 03/03/2014
Crash: No
Fire: No
Vehicle Identification Number: 3FADP4BJ8DM******
Summary

I BOUGHT A NEW 2013 FIESTA IN 6/13. I HAVE BEEN HAVING PROBLEMS WITH IT SINCE 3/14. THE CAR SHAKES, SHIFTS AND LOOSES POWER WHEN TAKING OFF. THESE PROBLEMS ARE A GREAT CONCERN TO ME SINCE I HAVE 2 KIDS AND I AM AFRAID WE ARE NOT SAFE IN THIS CAR. IN ONE INSTANCE CAR LOST ALL POWER WHILE ENTERING THE FREEWAY AND I COULD HAVE BEEN EASILY REAR ENDED BY SOMEONE. IN OTHER INSTANCE THE CAR SHAKE WHILE WAITING ON A RED LIGHT AND THEN NO POWER TO TAKE OFF. THESE ARE REALLY BIG PROBLEMS THAT PUT A PERSON AT A VERY HIGH RISK FOR ACCIDENTS. I HAVE BEEN TO FORD DEALER IN PITTSBURGH CA MORE THAN 7 TIMES RELATED TO MULTIPLE PROBLEMS WITH THIS CAR AND ALL THEY DO IS PUT FLUID/OIL AND CLEAN PARTS OF THE TRANSMISSION/ CLUTCH AND HONESTLY IS VERY DISAPPOINTING. I BOUGHT A NEW CAR TO HAVE A SAFE TRANSPORTATION FOR ME AND MY KIDS AND THIS IS NOT WHAT I WAS EXPECTING. I AM ALWAYS SCARED I AM GOING TO HIT SOMEONE OR THAT I AM GOING TO GOING TO GET HIT BECAUSE THE CAR CANT TAKE OFF . *TR

12/23/2014
Components: ELECTRICAL SYSTEM
Incident Date: 12/23/2014
Crash: No
Fire: No
Vehicle Identification Number: 3FADP4BJXDM******
Summary

ON THE VEHICLE THERE IS A FLAW IN LOCK OUT SAFETY SYSTEM. WHEN KEY IS IN IGNITION AND CAR RUNNING IT IS POSSIBLE TO LOCK YOUR SELF OUT. HERE'S HOW. WITH KEY IN IGNITION AND DRIVER DOOR OPEN. ENGAGE THE LOCK BUTTON FROM KEY FOB. STEP OUT SIDE VEHICLE AND CLOSE DOOR. YOU OUR NOW LOCKED OUT OF YOUR RUNNING VEHICLE. THIS HAS HAPPEN TWICE. I ACCIDENTALLY TOUCHED THE LOCK BUTTON WHILE TRYING TO ENGAGE THE TRUNK RELEASE BUTTON FROM KEY FOB. NOTE. THE ONLY WAY TO OPEN TRUNK IS FROM KEY FOB AS WELL AS ENGAGING BUTTON LOCATED OUTSIDE AS LONG AS ALL DOORS ARE UNLOCKED. THIS IS A SAFETY HAZARD IF YOUR VEHICLE IS IN WEATHER THAT COULD BE HARMFUL TO SMALL CHILDREN OR ANIMALS. *TR

12/23/2014
Components: LATCHES/LOCKS/LINKAGES
Incident Date: 10/13/2014
Crash: No
Fire: No
Summary

THE LATCH FOR THE REAR DOOR/HATCHBACK HAS MALFUNCTIONED, WHICH CAUSED THE REAR DOOR TO FAIL TO OPEN. UPON BRINGING TO THE DEALER FOR SERVICE, I WAS INSTRUCTED THAT THE TECHNICIANS OPENED THE DOOR BUT THAT IF I OPEN IT AGAIN, IT WILL NOT SHUT. FOR TWO MONTHS, IT HAS REMAINED AS SUCH WHILE THE LATCH IS ON BACKORDER WITH NO DATE IDENTIFIED FOR PART REPLACEMENT OR REPAIR. I AM CONCERNED ABOUT THE INTEGRITY OF THE DOOR AND WHETHER IT WILL REMAIN SHUT WHILE DRIVING. *TR

12/16/2014
Components: VEHICLE SPEED CONTROL
Incident Date: 12/12/2014
Crash: No
Fire: No
Vehicle Identification Number: 3FADP4BJ6DM******
Summary

TL* THE CONTACT OWNS A 2013 FORD FIESTA. THE CONTACT STATED THAT WHILE DRIVING AT VARIOUS SPEEDS, THE VEHICLE WAS SHUDDERING AND FAILED TO ACCELERATE OVER 10 MPH. THE VEHICLE WAS TAKEN TO THE DEALER WHERE IT WAS DIAGNOSED THAT AN UNKNOWN COMPUTER SYSTEM NEEDED TO BE UPDATED. THE VEHICLE WAS REPAIRED BUT THE FAILURE RECURRED. THE VEHICLE WAS TAKEN BACK TO THE DEALER, WHO DIAGNOSED THAT THE CLUTCH NEEDED TO BE REPLACED. THE VEHICLE WAS REPAIRED, BUT THE ACCELERATION FAILURE CONTINUED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 36,000.

12/09/2014
Components: POWER TRAIN,ENGINE
Incident Date: 09/17/2014
Crash: No
Fire: No
Vehicle Identification Number: 3FADP4BJ4DM******
Summary

TL* THE CONTACT OWNS A 2013 FORD FIESTA. WHEN THE ACCELERATOR PEDAL WAS DEPRESSED, THE VEHICLE FAILED TO ACCELERATE AND THE ENGINE RPMS INCREASED. THE CONTACT HEARD A GRINDING NOISE COMING FROM THE FRONT OF THE VEHICLE. THE VEHICLE WAS TAKEN TO THE DEALER TWICE, BUT THE FAILURE WAS UNABLE TO BE REPLICATED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 5,000. UPDATED 01/28/15*LJ UPDATED 9/8/2017*CN

12/07/2014
Components: POWER TRAIN,ENGINE
Incident Date: 12/02/2014
Crash: No
Fire: No
Vehicle Identification Number: 3FADP4EJ2DM******
Summary

I HAD JUST BOUGHT THIS CAR FOUR DAYS PRIOR TO THE INCIDENT. I WAS ACCELERATING FROM A STOPPED POSITION (STOP LIGHT). IT SEEMED AS THOUGH MY CAR *SKIPPED* AND *JERKED* A LITTLE IN ORDER TO GAIN MOMENTUM. THEN, WHEN I TURNED A CORNER, I HEARD A SLIGHT RATTLING/GRINDING NOISE COMING FROM UNDERNEATH THE HOOD, ESPECIALLY ON THE LEFT SIDE. I CALLED THE DEALER'S ([XXX] IN ALEXANDRIA, KY) SERVICE DEPT TO REPORT THE PROBLEM AND SCHEDULE AN APPOINTMENT. I WAS TOLD THAT THEY'RE SO BACKED UP, THE FIRST AVAILABLE APPOINTMENT IS ON 2/18/15. THE LADY I SPOKE TO MENTIONED THAT MY CAR IS PART OF A RECALL, AND THAT THE CLUTCH ASSEMBLY NEEDS TO BE REPLACED. SHE SAID SOMETHING ABOUT THE MANUFACTURER BEING UNABLE TO BUILD THE PARTS FAST ENOUGH. I'VE NOW HAD THE CAR TEN DAYS. ON THE EIGHTH DAY, THE *SERVICE ENGINE* LIGHT CAME ON AND HAS NOT TURNED OFF. BECAUSE OF THIS, THE DEALER HAS GIVEN ME AN APPOINTMENT ON 12/10/15 TO HAVE IT CHECKED OUT. ONE OF THE SALESMEN THAT I INTERACTED WITH ON THE EVENING OF THE SALE, SAID IT'S PROBABLY RELATED TO THE TRANSMISSION PROBLEM. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6). *TR

12/06/2014
Components: STRUCTURE,LATCHES/LOCKS/LINKAGES
Incident Date: 11/01/2014
Crash: No
Fire: No
Vehicle Identification Number: 3FADP4EJ8DM******
Summary

FRONT PASSENGER DOOR LATCH BROKE INTERNALLY. THE DOOR WILL NO LONGER LATCH. IT WAS NOT ABUSED JUST CLOSED NORMALLY. THIS IS THE SECOND TIME THIS HAS HAPPENED. THE FIRST WAS THE PASSENGER REAR DOOR ABOUT 2/3 MONTHS PREVIOUS. *TR

12/03/2014
Components: LATCHES/LOCKS/LINKAGES
Incident Date: 11/30/2014
Crash: No
Fire: No
Vehicle Identification Number: 3FADP4AJ6DM******
Summary

THE REAR PASSENGER DOOR LATCH ASSEMBLY FAILED. THE DOOR WILL NOT CLOSE OR LOCK. *JS

12/02/2014
Components: POWER TRAIN,VEHICLE SPEED CONTROL
Incident Date: 06/20/2013
Crash: No
Fire: No
Vehicle Identification Number: 3FADP4EJ1DM******
Summary

SLUGGISH ACCELERATION, SPUTTERING, HARD SHIFTING UPON ACCELERATING FROM STOP (LOWER GEARS). DAY AFTER PURCHASE OF VEHICLE RETURNED TO DEALERSHIP AND/OR SERVICE DEPT. SERVICE NOT AVAILABLE - SPOKE TO SALES WHO ADVISED THIS IS NORMAL DUE TO TYPE OF CLUTCH SYSTEM. WAS ADVISED NO SERVICE COULD/WOULD BE ATTEMPTED. DEALER SUGGESTED ALTERING STYLE OF DRIVING... PROBLEM HAS PERSISTED AND I HAVE TAKEN VEHICLE IN SEVERAL TIMES, EACH TIME BEING TOLD THE SAME THING (WITH NO DIAG OR WRITE UP BEING DONE). ON 11/24/14 WHILE TRAVELING OVER 350 MILES IN OPEN DESERT, PROBLEM ESCALATED TO ALL GEARS AND VEHICLE WOULD NOT ACCELERATE OR DECELERATE PROPERLY WITHOUT LURCHING, JERKING, SHUDDERING, ETC. TOOK TO SERVICE AT DEALERSHIP OUT OF HOME STATE AND WAS ADVISED, PRIOR TO INSPECTION, CLUTCH WOULD NEED TO BE REPLACED AS SAME YEAR, MAKE, AND MODEL COMING IN DAILY. CONFIRMED WITH INSPECTION CLUTCH WAS FAULTY. PARTS ON BACKORDER AT LEAST 3 WEEKS AND WOULD NOT ORDER ON MY BEHALF AS WOULD NOT BE IN THAT LOCATION TO HAVE WORK DONE THERE. CONTACTED PURCHASE DEALERSHIP AND CONFIRMED BACKORDER. REQUESTED PARTS BE ORDERED BUT WAS ADVISED THEY WOULD NOT ORDER UNTIL VEH INSPECTED BY THEM (2 WEEKS OUT AS OUT OF STATE) AND THEN 3 WEEKS AT LEAST FOR PARTS. I CONSIDER THIS A SAFETY ISSUE AS LURCHING, JERKING, ETC CAUSES VEH TO BECOME UNMANAGEABLE AS WELL AS EFFECTING ACCELERATION AND STOPPING TIMES. *JS

12/02/2014
Components: POWER TRAIN,ENGINE
Incident Date: 08/13/2014
Crash: No
Fire: No
Vehicle Identification Number: 3FADP4BJXDM******
Summary

JERKING, SHUDDERING, LOSS OF POWER ON ACCELERATION. WAS ALMOST BEEN REAR ENDED BECAUSE OF THIS. THIS IS A RECURRING ISSUE. RECEIVED RECALL FROM FORD FOR TRANSMISSION. TOOK CAR IN TO DEALERSHIP AND WAS TOLD THEY FOUND NO PROBLEM OR ISSUE WITH MY CAR. CAR CONTINUES TO BE A CONCERN BECAUSE OF THE JERKING, STUTTERING AND LOSS OF POWER ON ACCELERATION. *JS

11/29/2014
Components: STRUCTURE
Incident Date: 11/29/2014
Crash: No
Fire: No
Vehicle Identification Number: 3FADP4BJ1DM******
Summary

THE PASSENGER DOOR WILL NOT CLOSE. *TR

11/28/2014
Components: UNKNOWN OR OTHER
Incident Date: 11/26/2014
Crash: No
Fire: No
Vehicle Identification Number: 3FADP4AJ4DM******
Summary

REAR PASSENGER DOOR WAS WORKING FINE THEN THE NIGHT BEFORE THANKSGIVING I OPENED THE DOOR TO RETRIEVE SOMETHING FROM THE BACK OF MY CAR AND WHEN I TRIED TO CLOSE THE DOOR THE LATCH WOULD NOT ENGAGE AND THE DOOR REMAINED OPEN. THE VEHICLE IS INOPERABLE IN THIS STATE BECAUSE THE DOOR WILL NOT STAY CLOSED. *TR

11/19/2014
Components: ENGINE
Incident Date: 07/17/2014
Crash: No
Fire: No
Vehicle Identification Number: 3FADP4BJXDM******
Summary

A YEAR AND A HALF AGO I BROUGHT MY CAR, 2013 FORD FIESTA IN FOR A REGULAR OIL CHANGE AND THE SHOP NOTIFIED ME TO BRING CAR TO FORD DEALERSHIP IMMEDIATELY FOR A MAJOR OIL LEAK FIX, WHICH, I HAD THOUGHT WAS THE REASON FOR MY CAR SPUTTERING AND HESITATING FROM A COMPLETE STOP TO ACCELERATION. FORD FIXED OIL LEAK AND REPORT HAD ALSO CLAIMED THE TRANSMISSION WAS REMOVED TO CLEAN UP "CONTAMINATED CLUTCH". AFTER, MY CAR SEEMED TO RUN SMOOTHER AND ACCELERATION AND SPUTTER WAS ALLEVIATED. A MONTH LATER MY CAR BEGAN INTENSELY SPUTTERING AND IN A COUPLE INSTANCES WOULD BEGIN TO ACCELERATE THEN COMPLETELY STOP EVEN THOUGH MY FOOT WAS ON THE GAS PEDAL. IT SEEMED TO STALL OUT ONE TIME AND I WAS ALMOST T-BONED BY A CAR COMING AROUND THE CORNER, EVEN THOUGH I WOULD HAVE HAD PLENTY OF TIME TO TURN IF THE CAR ACCELERATED PROPERLY. MONTHS PASS AND MY CAR WAS STILL ACTING WEIRD, SHAKING WHEN IN A LOW GEAR AND STRUGGLING TO ACCELERATE. AT 35000 MILES I BROUGHT THE CAR IN(STILL UNDER WARRANTY) AND THEY FIXED THE CLUTCH IN THE TRANSMISSION. UPON LEAVING THE SHOP THE CAR FELT BETTER, BUT STILL HAD A SHAKE TO IT, ESPECIALLY ON HILLS. I CALLED COLONIAL FORD AND NOTIFIED THEM IT NEEDED TO BE FIXED AGAIN (THIS WAS FOUR DAYS AFTER I PICKED IT UP FROM BEING FIXED) THEY TOLD ME IT WAS FIXED TO "THEIR STANDARD" AND THE SPUTTER IS "ALWAYS GOING TO KIND OF BE THERE". MY CONCERN IS MY SAFETY, I DO NOT FEEL SAFE AT ALL DRIVING THIS VEHICLE AND I DO NOT WANT TO ENDANGER ANYONE ELSE ON THE ROAD. IT'S BOTHERSOME THAT I'M PAYING FOR A BROKEN CAR THAT I DO NOT FEEL SAFE IN. *TR

11/18/2014
Components: LATCHES/LOCKS/LINKAGES
Incident Date: 11/17/2014
Crash: No
Fire: No
Vehicle Identification Number: 3FADP4BJ1DM******
Summary

TL* THE CONTACT OWNS A 2013 FORD FIESTA. THE CONTACT STATED THAT THE FRONT PASSENGER DOOR FAILED TO LATCH. THE VEHICLE HAD NOT BEEN DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 3,100. UPDATED 1/7/15*CN UPDATED 9/7/2017*CN

11/16/2014
Components: POWER TRAIN
Incident Date: 04/17/2014
Crash: No
Fire: No
Summary

THE 2013 FORD FIESTA JERKS, HESITATES AND SPUTTERS DURING ACCELERATION GREATLY. IT ROLLS BACKWARD ON INCLINES LIKE A STICK SHIFT, BUT THE CAR IS AN AUTOMATIC. THE CAR FEELS UNSAFE. *TR

11/12/2014
Components: POWER TRAIN
Incident Date: 05/23/2014
Crash: No
Fire: No
Vehicle Identification Number: 3FADP4BJ1DM******
Summary

THE CAR IS UNSAFE!!! ITS JERKS, SHAKES, ROLLS BACK, ACCELERATES ON ITS OWN AND THE TRANSMISSION MAKES WEIRD SOUNDS. A FEW DAYS AGO I TOOK IT IN BECAUSE IT WOULDN'T MOVE. THAT WAS THE SECOND TIME I HAD TAKEN IT IN FOR THAT ISSUE. I PICKED THE CAR UP MONDAY NIGHT AND TUESDAY IT WAS BACK IN THE SHOP. THE CAR STALLED IN MID TURN, ALMOST CAUSING ME TO GET INTO AN ACCIDENT. I AM NOW AFRAID TO DRIVE MY CAR. FORD KNOWS THE VEHICLE NEEDS TO BE RECALLED. INSTEAD OF DOING SO, THEY EXTEND THE WARRANTY IN A EFFORT TO MAKE CUSTOMERS HAPPY. IN THE MEANTIME THE PROBLEM ISN'T BEING SOLVED. THEY ARE WASTING COUNTLESS MANHOURS ON A SITUATION THAT ISN'T GOING AWAY. *TR

11/10/2014
Components: POWER TRAIN,VEHICLE SPEED CONTROL,ENGINE
Incident Date: 11/09/2014
Crash: No
Fire: No
Vehicle Identification Number: 3FADP4BJ3DM******
Summary

I'VE HAD THE CAR FOR TWO YEARS. I'VE BEEN COMPLAINING ABOUT THE CAR "SHUTTERING" ISSUE FOR A YEAR AND A HALF. WITHIN THE FIRST YEAR I COMPLAINED ABOUT IT THEY SAID THAT THEY WERE GETTING SIMILAR COMPLAINTS AND HANDED ME A FLYER FROM A STACK THAT THEY HAD READILY AVAILABLE AT THEIR DESK WHICH MENTIONS WHAT I'M EXPERIENCING IS NORMAL AND WILL GO AWAY WITH TIME. EARLIER THIS YEAR I BROUGHT THE CAR IN WITH THIS ISSUE AND THEY HAD TO REMOVE THE TRANSMISSION AND REPLACE PARTS IN THE GEARS. THE ISSUE SEEMS TO BE GETTING WORSE. YESTERDAY, I WAS AT A TRAFFIC LIGHT WAITING TO TURN LEFT. I STARTED TO ACCELERATE THEN THE CAR STARTED TO MAJORLY SHUTTER. IT CAUSED A SIGNIFICANT DELAY IN TIME THAT IT WOULD NORMALLY TAKE TO MAKE THE TURN WHILE I WAS IN MID TURN AT A VERY BUSY INTERSECTION WITH APPROACHING TRAFFIC. A FEW WEEKS AGO I MADE AN APPOINTMENT TO BRING MY CAR IN TODAY. WHEN I EXPLAINED WHAT HAPPENED TO ME YESTERDAY THEY SAID THEY WERE AWARE OF THIS "SHUTTERING" ISSUE AND HAD MULTIPLE COMPLAINTS. I ASKED THEM MANY QUESTIONS....SOME OF THE QUESTIONS WERE: WHEN I BROUGHT THIS TO YOUR ATTENTION IN THE FIRST YEAR WHY DID YOU IGNORE MY COMPLAINT AND HAND ME A FLYER TELLING ME THIS IS NORMAL? WHEN MY HUSBAND BROUGHT THE CAR IN FOR SCHEDULED MAINTENANCE A FEW WEEKS AGO WHY DIDN'T YOU INFORM HIM THAT THERE WAS A RECALL NOTICE ON THE TRANSMISSION THAT EXTENDS THE SERVICE WARRANTY AND THAT THERE COULD BE A SAFETY ISSUE? SHE EXPLAINED THAT FORD WAS TO BLAME AND NOT THE DEALERSHIP. SHE SAID THAT FORD WAS GIVING THEM MISINFORMATION AND TOLD THEM ALL ALONG THAT THIS WAS NORMAL OF THE TRANSMISSION AND SO THAT'S WHAT THEY WERE TELLING THEIR CUSTOMERS. I URGE YOU TO PLEASE LOOK INTO THIS BECAUSE THIS IS A SEVERE SAFETY HAZARD. *TR

11/08/2014
Components: POWER TRAIN
Incident Date: 10/03/2013
Crash: No
Fire: No
Vehicle Identification Number: 3FADP4EJ7DM******
Summary

THE TRANSMISSION GRINDS AND RATTLES AT 35-45 MPH. TRANSMISSION SERVICED UNDER TSB# 14-0131 TO NO AVAIL. *TR

11/08/2014
Components: STRUCTURE
Incident Date: 09/11/2014
Crash: No
Fire: No
Vehicle Identification Number: 3FADP4AJ3DM******
Summary

THE REAR DRIVER SIDE LATCH WOULD NOT LOCK AND UNEXPECTEDLY OPEN WHILE DRIVING ON 9-11-14. THE LATCH WAS FIXED AND LESS THAN TWO MONTHS LATER ON 11-7-14 THE PASSENGER SIDE LATCH BROKE. MY SON ALMOST FELL WHILE DRIVING OFF SINCE WE DID NOT KNOW THAT THE DOOR HAD NOT LATCH. THIS IS UNACCEPTABLE AND FORD IS WELL AWARE OF THE ISSUE HOWEVER THERE HAS NOT BEEN A RECALL. THIS IS A VERY DANGEROUS CONDITION AND CAN BE EXTREMELY DANGEROUS AND LETHAL. *TR

11/08/2014
Components: POWER TRAIN
Incident Date: 10/09/2013
Crash: No
Fire: No
Vehicle Identification Number: 3FADP4AJ3DM******
Summary

ON 10-9-13 ONLY AFTER A YEAR OWNING THE CAR I STARTED HAVING SERIOUS ISSUES WITH THE TRANSMISSION SO I TOOK IT IN TO FORD TO HAVE IT LOOKED AT. THE CAR SHIFTING BECAME VERY HARSH AND THERE IS CONSIDERABLE JERKING, CLINKING AND VIBRATION. FORD AT THE TIME PERFORMED A REPROGRAMMING BUT THIS DID NOT SOLVED THE ISSUE. I TOOK THE CARD BACK TO FORD ON 11-7-13 TO COMPLAIN AGAIN BECAUSE THE NOISE AND CLUNKING HAD BECOME WORSE TO THE POINT I WAS NOT FEELING SAFE DRIVING THE CAR. FORD REPROGRAMMED ONCE AGAIN AND ORDERED THE PARTS NEEDED TO REBUILD THE TRANSMISSION CLUTCH. ON 12-10-13 LOUD BANGING NOISE HAD BECOME EXTREME AND FORD TOOK THE CAR IN AND PERFORMED EXTENSIVE WORK ON THE TRANSMISSION REPLACING THE CLUTCH ASSEMBLY AND SEALS. ACCORDING TO THE INVOICE THERE WAS A LEAK AT THE BELL HOUSING (INPUT SEALS LEAKED) ALLOWING THE CLUTCH TO BE OIL SOAKED. ON 9-11-14 I TOOK THE CAR IN BECAUSE THE TRANSMISSION HAD FAILED AGAIN DISPLAYING THE SAME ISSUES. FORD AGREED TO REPAIR AND ORDERED THE PARTS NEEDED HOWEVER I WAS TOLD IT MIGHT TAKE OVER A MONTH. AFTER WAITING NEARLY TWO MONTHS I WAS FORCED TO TAKE THE CAR IN AGAIN ON 11-7-14 BECAUSE THE NOISE AND CLUNKING IS EXCESSIVE TO THE POINT I DO NOT FEEL SAFE. THIS WAS ONLY AUGMENTED WITH THE FACT LAST MONTH THE REAR DIVER SIDE LATCH BROKE AND YESTERDAY THE OTHER LATCH BROKE. FORD SERVICE MANAGER AGREED COMPLETELY THE FIESTAS AND FOCUS ARE NOT SAFE AND THEY HAVE A BACKLOG OF TRANSMISSIONS TO REPAIR. HE OFFERED ME TO COMPLAIN TO FORD AND GAVE ME THE PHONE NUMBER. HE SUGGESTED I CALLED AND FILE A COMPLAINT AND ATTEMPT TO RETURN THE CAR. I AM EXTREMELY DISSATISFIED AND WILL PURSUE RESOLUTION BY HAVING FORD TAKE THE CAR BACK. I CANNOT EXPOSE MY FAMILY AND MY OWN SAFETY BECAUSE FORD WOULD NOT COME FORWARD AND RECALL ALL THESE DEFECTS AT ONCE. *TR

11/06/2014
Components: ENGINE AND ENGINE COOLING,POWER TRAIN
Incident Date: 04/21/2014
Crash: No
Fire: No
Vehicle Identification Number: 3FADP4AJ4DM******
Summary

ENGINE REVS BUT VEHICLE BARELY SPEEDS UP,TRANSMISSION SLIPPING. TOOK TO FORD DEALER ON 4/11/14, DIAGNOSED AS OIL LEAK FROM TRANSMISSION, 612 RPM SLIP, OIL ON THE CLUTCH. NEEDS WARRANTY TRANSMISSION REPAIR AT 23,179 MILES. FORD TRANSMISSION TECH WAS ON VACATION, SCHEDULE APPOINTMENT FOR 4/21/14 TO RETURN TO DEALER FOR WARRANTY REPAIRS. RETURNED TO FORD DEALER ON 11/03/14 AT 34,540 MILES FOR TRANSMISSION PROBLEM AGAIN, LOW SPEED CHATTERING DURING TAKE OFF AND SHIFTS, GEARS NOT ENGAGING,SLIPPING ON ACCELERATION, UNSMOOTH HARSH SHIFTING, LOSS OF POWER, JERKS AND SHUTTERS, ROLLS BACKWARDS ON INCLINES. CAR IS UNPREDICTABLE AND UNSAFE TO DRIVE. CAR WAS DIAGNOSED AGAIN AS NEEDING TRANSMISSION WARRANTY REPAIRS. CLUTCH PARTS ARE ON BACKORDER POSSIBLY UNTIL 11/28/14. WAS INFORMED THAT FIESTAS HAVE HAD FAULTY TRANSMISSIONS SINCE 2011. FORD REPLACES THE CLUTCH ALONG WITH OTHER RELATED PARTS WITH THE SAME "NEW" FAULTY CLUTCH. FORD HAS NOT FOUND A SOLUTION FOR THIS TRANSMISSION PROBLEM, THEY ARE JUST REPLACING WITH SAME FAULTY PARTS THAT ARE EXPECTED TO FAIL AGAIN IN APPROXIMATELY 10,000 MILES. FORD IS BANDAGE FIXING MY FIESTA TRANSMISSION, LEAVING THE CAR AT HIGH RISK OF UNSAFE TRANSMISSION ISSUES TO CONTINUE TO HAPPEN. THE TRANSMISSION PROBLEMS WITH THE FORD FIESTA IS A WELL KNOWN AND DOCUMENTED PROBLEM FOR FORD, I WISH I KNEW THIS BEFORE I BOUGHT MINE. NOW I HAVE TO DEAL WITH AN UNSAFE CAR WHEN THE TRANSMISSION DECIDES TO FAIL AGAIN BESIDES FOR DEALING WITH THE HASSLE OF REPAIRS EVERY 10,000 OR SO MILES AND ENDING UP OWNING A CAR THAT AFTER 100,000 MILES CANNOT HAVE FURTHER WARRANTY REPAIRS ON THE TRANSMISSION. THE END RESULT FOR ME IS OWNING A WORTHLESS AND UNSAFE CAR. *TR

11/06/2014
Components: VEHICLE SPEED CONTROL,ENGINE
Incident Date: 08/07/2014
Crash: No
Fire: No
Vehicle Identification Number: 3FADP4BJ6DM******
Summary

THE CAR MAKES A TERRIBLE GRINDING SOUND. I NOTICED IT STUTTER AT TAKE OFF AND TOOK IT TO THE DEALERSHIP. THE SERVICE MANAGER SAID THE CLUTCH HAD TO BE REPLACED, A COMMON ISSUE WITH THE FORD FIESTA. AFTER THE CLUTCH WAS REPLACED, THE GRINDING SOUND REMAINED. EVEN WITH A NEW CLUTCH, THE CAR MAKES ME NERVOUS. NEEDLESS TO SAY, DISSATISFIED WITH THIS SERVICE DEPARTMENT, I DESCRIBED THE GRINDING SOUND TO A SERVICE MANAGER AT ANOTHER DEALERSHIP. HE TOLD ME THE GRINDING IS NORMAL AND THAT THERE'S NOTHING THAT CAN BE DONE. SO I STARTED READING AROUND AND LITERALLY THOUSANDS OF FIESTA OWNERS ARE EXPERIENCING THE SAME THING. AND WE ARE BEING TOLD THE SAME THING: IT'S NORMAL, FIXING THE CLUTCH WON'T SOLVE THE PROBLEM, REPLACING THE TRANSMISSION WON'T SOLVE THE PROBLEM. IT'S AS IF FORD IS TRYING TO RUN OUT THE CLOCK ON THE 60,000 MILE FULL WARRANTY. AT THIS TIME, I WANT TO TAKE MY FIESTA TO SOMEONE BUT DON'T HAVE ANY RECOURSE SINCE FORD DEALERSHIPS ARE BEING TOLD TO TELL FIESTA OWNERS THAT "IT'S NORMAL, THERE'S NOTHING THAT CAN BE DONE." *TR

11/05/2014
Components: POWER TRAIN
Incident Date: 11/05/2014
Crash: No
Fire: No
Summary

WE BOUGHT THE 2013 FORD FIESTA BRAND NEW. THE TRANSMISSION/CLUTCH CAUSES THE CAR TO LURCH EXCESSIVELY. NEARLY REARENDED ANOTHER CAR. FORD REPLACED THE CLUTCH, BUT IT CONTINUES TO HAVE THE EXACT SAME ISSUES. FORD SHOULD BE REQUIRED TO REPLACE THESE JUNK DANGEROUS TRANSMISSIONS/CLUTCHES WITH THE OLD STYLE USED ON MOST CARS WHICH ACTUALLY WORK. PLEASE GIVE THE PUBLIC SATISFACTION BY REQUIRING FORD TO COME UP WITH A REAL SOLUTION TO THIS PROBLEM. *TR

11/04/2014
Components: POWER TRAIN,VEHICLE SPEED CONTROL,ENGINE
Incident Date: 06/05/2014
Crash: No
Fire: No
Vehicle Identification Number: 3FADP4BJ6DM******
Summary

HELLO, MY WIFE AND I PURCHASED A 2013 FORD FIESTA IN MAY OF 2013. WE NOTICED A HESITATION AND STALLING PROBLEM ALMOST IMMEDIATELY. WE THOUGHT IT MIGHT BE BAD GAS SO WE WAITED AND PUT HIGHER GRADE GAS IN IT AND THE PROBLEM STILL CONTINUED. AT THIS TIME, WE THOUGHT THAT THE PROBLEM WOULD BE A RECALL BY FORD SINCE IT WAS HAPPENING ALL OF THE TIME SO WE WAITED FOR A RECALL NOTICE. APPROXIMATELY IN SEPTEMBER OF 2014 THE CAR WAS STILL HAVING THIS PROBLEM AND FORD SENT US A NOTICE THAT THEY WERE AWARE OF THE PROBLEM. MY WIFE TOOK THE CAR IN TO HAVE IT LOOKED AT AND THEY SAID THEY HAVE A FIX FOR IT WHICH SHOULD MAKE IT BETTER BUT WOULD NOT STOP THE PROBLEM BUT IT WOULD TAKE A WHILE TO GET IT SCHEDULED FOR SERVICE. WE SCHEDULED THE VEHICLE AND A FEW WEEKS LATER IT WAS DONE AND THE PROBLEM CONTINUED SO I TOOK IT BACK IN AND TOLD THEM IT WAS STILL DOING IT. THE EMPLOYEE AT THE DEALERSHIP, THAT I PURCHASED IT AT, TOLD ME THAT THEY COULD NOT DO ANYTHING ABOUT IT UNTIL FORD COMES UP WITH A FIX FOR THE PROBLEM. I POSTED ON FORD SERVICE ON FACEBOOK AND THEN THEY CONTACTED ME AND LOOKED INTO THE PROBLEM. A CUSTOMER SERVICE REPRESENTATIVE CALLED ME TODAY AND VERIFIED THE SAME STORY SAYING THAT THE PROBLEM COULD NOT BE FIXED RIGHT NOW. I ASKED ABOUT THE WARRANTY AND THEY SEEMED UNINTERESTED STATING AGAIN THAT THEY CAN'T FIX IT. ANOTHER PROBLEM IS THAT THIS CAR HAS HAD THIS PROBLEM OVER A FEW YEAR PERIOD, SO THEY ARE AWARE OF IT YET THEY CONTINUE TO SELL IT. THIS CAR IS DANGEROUS, IT HAS EVEN SHUT OFF ON US A COUPLE OF TIMES. THE BIGGEST PROBLEM DRIVING IT IS THAT IT WILL START TO TAKE OFF THEN WILL ALMOST SHUT DOWN LEAVING YOU AT RISK TO ONCOMING TRAFFIC BEFORE IT TAKES OFF, THERE HAVE BEEN SOME CLOSE CALLS. IT IS SHAMEFUL SUCH A LARGE COMPANY AS FORD WOULD NOT FIX THIS PROBLEM OR TAKE CARE OF ITS CUSTOMERS. WORST CAR I HAVE EVER OWNED. *TR

11/03/2014
Components: POWER TRAIN,ENGINE
Incident Date: 11/01/2013
Crash: No
Fire: No
Vehicle Identification Number: 3FADP4BJXDM******
Summary

FIRST NOTICED A LEAK STAIN ON MY DRIVE SO TOOK IT IN FORD DEALERSHIP THEY DIDNT PUT IT ON HOIST JUST LAID UNDER IT SAID OH NO ITS FINE SO I DROVE IT LONGER TOOK IT IN TO LOCAL SPEED LUBE TO GET OIL CHANGE AND THEY WOULDNT TOUCH IT SAYING THAT I WAS LEAKING TRANSMISSION FLUID SO I DROVE IT STRAIGHT TO FORD DEALERSHIP FINALLY THEY PUT IT ON HOIST AND SAID OH YEAH IT IS LEAKING I HAVE A LIST OF EVERYTHING THEY DID TO IT ( BUT ITS IN THE CAR AND THE CAR IS CURRENTLY BACK IN SHOP SO I DONT HAVE IT WITH ME) PICKED IT UP SEVERAL DAYS LATER ON THE WAY BACK TO WORK THE ENGINE LIGHT COMES ON AGAIN SO I TAKE IT BACK THEY SAY IT WAS THE COMPUTER STUFF NEEDS RESET SO BY THE END OF MY WORKDAY I PICKED IT UP ABOUT A MILE IT SEEMED FINE NEXT DAY ENGINE LIGHT COMES ON AGAIN THE CAR WAS JERKING WOULD NOT ECCELLERATE ALMOST GOT INTO A WRECK TOOK IT RIGHT BACK TO SHOP 4TH TIME NOW...AT ONE POINT WHILE DRIVING IT MY SON WAS WITH ME AND ASKS WHAT ARE YOU DOING MOM I TELL HIM ITS NOT ME ITS THE CAR AND I KNOW ITS SUPPOSE TO SHIFT AND IT HAS SINCE I'VE BOUGHT IT BUT NEVER LIKE THIS.... *TR

10/28/2014
Components: STRUCTURE
Incident Date: 10/26/2014
Crash: No
Fire: No
Summary

THE CAR WAS PARKED AND TURNED OFF. REAR PASSENGER SIDE DOOR WAS OPENED AND THEN ATTEMPTED TO CLOSE. THE DOOR WOULD NOT CLOSE. IT BOUNCED OF THE CAR. AFTER SEVERAL ATTEMPTS AND ABOUT 10 MINUTES LATER THE DOOR CLOSED. I HAVE NOT TRIED OPENING IT AGAIN AND I AM SCARED THE DOOR WILL OPEN WHILE DRIVING. *TR

10/24/2014
Components: STRUCTURE
Incident Date: 10/22/2014
Crash: No
Fire: No
Vehicle Identification Number: 3FADP4AJ3DM******
Summary

AFTER THE CAR WAS STOPPED AND TURNED OFF, THE REAR PASSENGER DOOR WAS OPEN AND WOULD NOT CLOSE. THIS DOOR IS RARELY, IF EVER, USED. THE DOOR HAD TO BE TIED TO THE DRIVER'S SIDE PASSENGER DOOR WITH A TIE-DOWN IN ORDER TO KEEP THE DOOR CLOSED SO THAT THE CAR COULD NOT BE STOLEN. THE INTERIOR LIGHTS REMAINED ON SO THE BATTERY HAD TO BE DISCONNECTED, AND THEN RECONNECTED THE NEXT MORNING SO IT COULD BE DRIVEN TO THE DEALER. MY CAR IS OUT OF WARRANTY BY ONLY A FEW HUNDRED MILES. I HAD TO PAY TO FIX THIS OBVIOUS MANUFACTURER DEFECT AND SAFETY ISSUE. I ALSO HAD TO PAY FOR A RENTAL CAR SO I COULD GO TO WORK. I OPENED A CASE WITH FORD, REQUESTING A REFUND. MY CASE WAS ESCALATED TO A REGIONAL CUSTOMER MANAGER, WHO WAS SUPPOSED TO CONTACT ME BY 6:00 EASTERN TIME TODAY, BUT SHE DID NOT. NOW FORD IS TELLING ME I MAY HAVE TO CALL BACK MONDAY, SO HERE THE RUNAROUND BEGINS. *TR

10/17/2014
Components: POWER TRAIN
Incident Date: 02/01/2014
Crash: No
Fire: No
Summary

I BOUGHT TWO BRAND NEW 2013 FIESTAS IN SEPTEMBER OF 2012. MY KIDS PICKED THE COLORS AND WE'RE EXCITED TO HAVE NEW CARS. MY OLDER SONS CAR STARTED FIRST, IT HAD MORE MILES ON IT. THE CAR WAS MAKING AWFUL SOUNDS, NOT GOING INTO REVERSE, POPPING OUT OF FIRST. AFTER 15 MONTHS OF OWNING THE CAR, IT WOULDN'T SHIFT AT ALL. HE TOOK THE CAR TO FORD AND THEY TRADED IT FOR A FUSION. MY DAUGHTERS CAR ONLY HAS 12,000 MILES ON IT AND IS TAKEN TO FORD EVERY COUPLE OF MONTHS WITH THE SAME COMPLAINTS. IT WON'T GO INTO REVERSE AND NOW IT IS MAKING WEIRD NOISES AND POPPING OUT OF GEAR WHILE SHE'S DRIVING. I WANT SOMETHING DONE. I'M SPENT OVER $33,000 ON THESE TWO CARS THAT DON'T WORK AND NOW HAVE BECOME HAZARDOUS TO EVEN BE DRIVING. MY BABY IS DRIVING THIS CAR AND THEY WILL NOT FIX IT. *TR

10/15/2014
Components: LATCHES/LOCKS/LINKAGES
Incident Date: 03/15/2014
Crash: No
Fire: No
Vehicle Identification Number: 3FADP4EJ5DM******
Summary

TL* THE CONTACT OWNS A 2013 FORD FIESTA. THE CONTACT STATED WHILE DRIVING APPROXIMATELY 10 MPH, THE FRONT PASSENGER SIDE DOOR OPENED INADVERTENTLY. AFTER INSPECTING THE VEHICLE, THE CONTACT DISCOVERED THAT THE LATCH WAS BROKEN. THE FAILURE WAS NOT DIAGNOSED NOR WAS THE VEHICLE REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 40,000.

10/14/2014
Components: STRUCTURE
Incident Date: 05/16/2014
Crash: No
Fire: No
Vehicle Identification Number: 3FADP4BJ6DM******
Summary

WHILE DRIVING THE VEHICLE FROM ORLANDO, FLORIDA TO WINTER HAVEN, FLORIDA, I OBSERVED THE LIGHT COME ON INDICATING THE DOOR WAS OPEN. I ARRIVED HOME AND CHECKED THE DOORS. THE REAR PASSENGER DOOR DID NOT CLOSE. I CAN'T BELIEVE IT DID NOT FLY OPEN WHILE I WAS DRIVING. THIS WAS ON A WEEKEND, SO ON THE 19TH OF MAY I DROVE IT TO JARRETT GORDON FORD IN WINTER HAVEN. I HAD TO SECURE THE DOOR USING BUNGY CORDS AND I STILL WAS GETTING THE DOOR OPEN LIGHT. I ASKED THEM IF THIS WAS A PROBLEM OR IF THERE WAS A RECALL, THEY SAID THEY WERE NOT AWARE OF ANY. THEY REPAIRED THE DOOR. ON 10/13/2014, I WENT TO RUN AN ERRAND AND WHEN I PUT THE KEY IN THE ADMISSION, IT INDICATED A DOOR WAS OPEN. I THEN NOTICED THE FRONT PASSENGER DOOR WITH THE EXACT SAME PROBLEM. I DROVE IT TO JARRETT GORDON FORD AGAIN AND TOLD THEM THAT THIS WAS FRIGHTENING. THEY SAID THEY WOULD CHECK ALL 4 DOORS. ON 10/14/2014 JARRETT GORDON FORD CALLED ME AND SAID THAT THE PART NEEDED TO REPAIR THE DOOR WAS ON BACK ORDER AND IT WOULD BE TWO WEEKS. IN THE MEAN TIME THEY SECURED MY DOOR USING MY BUNGY CORDS, DID NOT OFFER ME A VEHICLE TO DRIVE AND NOW I AM STUCK WITH A BROKEN DOOR FOR TWO WEEKS. THIS IS SO DANGEROUS. *TR

10/10/2014
Components: STRUCTURE,LATCHES/LOCKS/LINKAGES
Incident Date: 10/10/2014
Crash: No
Fire: No
Vehicle Identification Number: 3FADP4AJ7DM******
Summary

REAR PASSENGER SIDE DOOR LOCK OPENED BY ITSELF AFTER PARKING CAR AND ACTIVATING THE LOCK BUTTON. I PUSHED DOOR TRYING TO CLOSE MULTIPLE TIMES AND DID NOT CLOSE. I OPENED ALL DOORS, STARTED THE CAR AND KEPT TRYING TO CLOSE DOOR, DID NOT CLOSE BACK. I WAS DRIVING WITH MY KIDS IN THE REAR SEAT, VERY UNSAFE AND SCARY SITUATION. I TIED UP THE DOOR TO DRIVER'S SEAT TO GET HOME AND SEARCH ONLINE FOR HELP. SINCE THEN THE DOOR DOES NOT CLOSE AT ALL. *TR

10/10/2014
Components: SUSPENSION
Incident Date: 06/02/2014
Crash: No
Fire: No
Vehicle Identification Number: 3FADP4AJ0DM******
Summary

TL* THE CONTACT OWNS A 2013 FORD FIESTA. THE CONTACT STATED THAT WHEN COMING TO A STOP, THERE WAS AN ABNORMAL NOISE COMING FROM THE FRONT DRIVER SIDE OF THE VEHICLE. THE VEHICLE WAS TAKEN TO THE DEALER WHERE THE FAILURE WAS UNABLE TO BE DUPLICATED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS 300.

10/09/2014
Components: POWER TRAIN
Incident Date: 04/16/2014
Crash: No
Fire: No
Vehicle Identification Number: 3FADP4BJ7DM******
Summary

TL* THE CONTACT OWNS A 2013 FORD FIESTA. WHEN ACCELERATING, THE VEHICLE HESITATED AND THE CONTACT HEARD AN UNKNOWN SOUND UNDERNEATH THE VEHICLE. THE VEHICLE WAS TAKEN TO THE DEALER MULTIPLE TIMES. THE TECHNICIAN STATED THAT THE CLUTCH WAS FAULTY. THE CLUTCH WAS REPLACED TWICE, BUT THE FAILURE PERSISTED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS 20,000.

10/06/2014
Components: POWER TRAIN
Incident Date: 05/01/2013
Crash: No
Fire: No
Vehicle Identification Number: 3FADP4BJ3DM******
Summary

WHEN I TAKE OFF FROM A STOP, USING LIGHT OR HARD ACCELERATION, THE AUTOMATIC TRANSMISSION EXHIBITS AN INTERMITTENT TRANSMISSION VIOLENT SHUDDER, WHICH SHAKES THE CAR AND CAUSES HESITATION ON ACCELERATION, CREATING A SAFETY HAZARD. THIS HAS CAUSED ME SEVERAL NEAR MISSES TRYING TO CROSS TRAFFIC BECAUSE THE TRANSMISSION HESITATION AND SHUTTER, CAUSES DELAY IN ACCELERATION ACROSS ON COMING TRAFFIC. BECAUSE OF THIS, I DO NOT LET MY TEENAGERS DRIVE THE CAR. THE CAR HAS NOW DEVELOPED LEAKING TRANSMISSION FLUID. 2013 FIESTA. I HAVE TAKEN THE CAR TO THE DEALER SEVERAL TIMES, THEY SAY ITS NORMAL, SIMPLY REPROGRAM THE TRANSMISSION, AND HAND ME A PAPER FROM FORD WHICH SAYS THE PHENOMENA IS NORMAL. IVE NEVER HERD OF AN AUTOMATIC TRANSMISSION THAT SHIFTED SO POORLY AND VIOLENTLY AS NORMAL. [XXX] INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6). *TR

10/06/2014
Components: LATCHES/LOCKS/LINKAGES
Incident Date: 10/04/2014
Crash: No
Fire: No
Vehicle Identification Number: 3FADP4BJ6DM******
Summary

THE REAR DOOR SUDDENLY WOULD NOT LATCH. I TRIED EVERYTHING AND IT WON'T STAY SHUT. I TALKED TO TWO DEALERS AND THEY SAY THAT UNFORTUNATELY THEY DON'T HAVE THE PARTS AND MY VEHICLE IS OUT OF WARRANTY THIS MONTH *TR

10/02/2014
Components: POWER TRAIN
Incident Date: 08/16/2013
Crash: No
Fire: No
Summary

WAS ACCELERATING AFTER A STOPLIGHT, AND SUDDENLY AFTER MUCH HESITATION, THE VEHICLE LURCHED FORWARD VIOLENTLY AND SHUDDERED. IT CONTINUED DOING THIS AT EVERY STOP-AND-GO FOR WELL OVER A YEAR, AS WELL AS MAKING HORRIFIC GRINDING NOISES, AND STARTED DRAGGING HORRIBLY RECENTLY. I TOOK IT IN FOR CLUTCH/SEAL REPLACEMENT AS INDICATED BY A LETTER FROM FORD, AND GOT THE VEHICLE BACK YESTERDAY. IT ISN'T LURCHING AS MUCH, BUT NEVER SHIFTS INTO SIXTH GEAR (IT NEVER DID BEFORE EITHER) AND NOW VIBRATES AT HIGH SPEEDS, AS WELL AS MAKING A NOISE ONLY DESCRIBABLE AS "A BARREL ROLLING DOWN A ROAD". I AM IN THE MIDST OF A COMPLAINT CASE WITH FORD, AND AM ALSO RESEARCHING A CLASS-ACTION LAWSUIT/HAVE SUBMITTED MY STORY FOR A LAWYER WORKING ON A SUIT. I HAVE ALMOST HAD MULTIPLE WRECKS IN THE LAST YEAR DUE TO THESE ISSUES, AND AS I AM A PHOTOGRAPHER, I CARRY EXPENSIVE COMPANY EQUIPMENT IN MY CAR DAILY. THIS VEHICLE PUTS MY EQUIPMENT AND MYSELF AT RISK. MY OWN DEMAND IS FOR FORD TO BUY THE CAR BACK, OR AT LEAST PAY IT OFF SO I CAN SELL IT, AND RECALL THE CAR OR AT LEAST THE TRANSMISSION. THIS CAR WAS A HORRIBLE MISTAKE TO BUILD. WHO PUTS TWO THREE-SPEED MANUAL TRANSMISSIONS TOGETHER WITH ELECTRICAL WIRING AND CALLS IT A SIX-SPEED AUTOMATIC? SOMEONE WHO'S TRYING TO BE CHEAP, THAT'S WHO. WITH NO REGARD FOR THE SAFETY OF CUSTOMERS. *TR

10/02/2014
Components: STRUCTURE,SERVICE BRAKES
Incident Date: 10/02/2014
Crash: No
Fire: No
Vehicle Identification Number: 3FADP4AJ9DM******
Summary

REAR DOOR WON'T LATCH. OPENED THE DOOR TO PUT SOMETHING IN THE BACK SEAT AND NOW DOOR WON'T LATCH. *TR

09/29/2014
Components: POWER TRAIN,VEHICLE SPEED CONTROL
Incident Date: 07/17/2014
Crash: No
Fire: No
Vehicle Identification Number: 3FADP4CJ1DM******
Summary

THIS IS THE SECOND TIME NOW THAT MY CAR HAS TO GO BACK IN TO THE SHOP THE FIRST TIME THE TRANSMISSION HAS BURNT OUT THE CLICHE AND THE TOLD ME THIS HAPPEN TIME TO TIME. THIS CAR HAS MADE ME ALMOST GET IN TO SEVERAL CAR CRASHES SO NOW IS THE SECOND TIME MY TRANSMISSION HAS GONE OUT ITS JUST A MATTER OF TIME TILL IT HAPPEN AGAIN HOPEFULLY IT WON'T BE WHILE I DRIVING AND TRY TO CHANGE LANES IT SHIFTS VERY HARD AND HESITATE WHEN YOU GIVE IT GAS LEST SEE WHAT THE FORD DEALERSHIP WILL TRY TO PULL A FAST ONE ON ME AND TELL THAT THERE IS NOTHING WRONG WITH MY CAR. *TR

09/28/2014
Components: POWER TRAIN,STRUCTURE
Incident Date: 09/24/2014
Crash: No
Fire: No
Vehicle Identification Number: 3FADP4CJ2DM******
Summary

WE HAVE HAD OUR FORD FIESTA IN ON THREE SEPARATE OCCASIONS TO HAVE THE DOOR LATCH REPLACED. THE DOOR FLIES OPEN WHILE DRIVING MY NEPHEW ALMOST FELL OUT OF THE CAR. THE JUST REPLACE IT WITH THE SAME DEFECTIVE PARTS. THE TRANSMISSION HAS NOT SHIFTED PROPERLY SINCE WE BOUGHT IT NEW AND THE MY SYNC HAS NEVER WORKED. THIS IS THE WORST CAR WE HAVE EVER HAD . *TR

09/26/2014
Components: POWER TRAIN
Incident Date: 09/16/2013
Crash: No
Fire: No
Vehicle Identification Number: 3FADP4BJ0DM******
Summary

DUAL CLUTCH AUTOMATIC TRANSMISSION EXHIBITED ERRATIC, SHAKY AND SHUDDERED SHIFTING THROUGH ALL GEAR RANGES...CHARACTERISTIC WITH FORD'S TSB'S 11-12-13, 12-04-06, 13-4-5, AND 13-9-4. AFTER HAVING TO JUSTIFY THE ISSUE TO TWO DEALERSHIPS (WAS AN ACTUAL PROBLEM AND NOT ME DRIVING INCORRECT OR UNDERSTANDING THE TRANSMISSION) FORD REPLACED THE CLUTCH PACKS AND SEALS DUE TO LEAK ON 26 SEP 2013. ADDITIONALLY, FORD GAVE ME (AT NO COST) AN EXTENDED POWERTRAINCARE (5 YEAR/100,000 MILE) WARRANTY. LUCKILY NOBODY WAS INJURED DUE TO THIS TRANSMISSION ISSUE, AND THE VEHICLE DROVE FINE AFTER REPAIR! I THOUGHT ALL THIS WAS RESOLVED UNTIL FORD SENT ME A LETTER (AUG 2014) STATING THAT CUSTOMER SATISFACTION PROGRAM 14M01 WAS EXTENDING WARRANTY ON THE FIESTA POWERSHIFT TRANSMISSION TO 7 YEARS/100,000 MILES? AND, NOW WE'RE AT 22 SEP 2014 (21,700 MILES) AND THE TRANSMISSION IS STARTING TO EXHIBIT THE EXACT ISSUES AS IT DID JUST BEFORE THE FIRST FAILURE. I'VE CONTACTED FORD AND SCHEDULED A SERVICE APPOINTMENT FOR THIS NEW ISSUE. FURTHER DID SOME RESEARCH AND FOUND THAT FORD HAS REDESIGNED THE CLUTCH SYSTEM (SINCE MY LAST FIX), AND ISSUED TSB 14-01-31. THAT'S FIVE TSB'S PLUS TWO WARRANTY EXTENSIONS IN 5 YEARS...AND STILL NO RECALL?? IN MY OPINION, FORD RUSHED THIS TRANSMISSION INTO MARKET (NOT FULLY TESTED), AND WE (THE CONSUMER) BECAME THE TEST SUBJECTS!! AGAIN, LUCKILY NOBODY HAS BEEN INJURED OR KILLED (THAT I KNOW OF YET)! *TR

09/25/2014
Components: TIRES,WHEELS
Incident Date: 06/28/2013
Crash: No
Fire: No
Vehicle Identification Number: 1FAFP34311W******
Summary

I GOT 4000 MILES ON MY CAR.IT IS 1 YEAR AND 3 MONTHS OLD. I'VE BLOWN OUT 6 TIRES BUY HITTING POT HOLES. AND ONCE ADD FRONT BUMPER DAMAGE. I WHAT THE CAR RECALLED. OR BETTER STRONGER RIMS AND TIRES. I WANTED TO GET WHEEL INSURANCE AFTER THE FIRST ONE BUT MY BROTHER AND BROTHER SAID DON'T. JUST DON'T HIT POT HOLES. THAT'S IMPOSSIBLE I MICHIGAN. AND I AM TOLD IT TO LATE. I RATHER HAVE STRONGER RIMS AND TIRES. *TR

09/18/2014
Components: POWER TRAIN
Incident Date: 08/05/2014
Crash: No
Fire: No
Vehicle Identification Number: 3FADP4CJ5DM******
Summary

TRANSMISSION MAKE A GRINDING SOUND AND CAR SHUDDERS AT LOW SPEEDS. THIS WAS REPAIRED IN FEBRUARY 2014 FOR THE SAME ISSUE. NOW IT IS RECURRING. *TR

09/18/2014
Components: POWER TRAIN
Incident Date: 08/14/2013
Crash: No
Fire: No
Vehicle Identification Number: 3FADP4EJ2DM******
Summary

THE AUTOMATIC TRANSMISSION CAUSES PROBLEMS, AND FORD HAS WORKED ON IT MANY TIMES BUT HASN'T FIXED IT.THEY REPLACE THE 'CLUTCH' IN THE A/T AND REPROGRAM THE A/T, BUT THE PROBLEM REMAINS. THE TRANSMISSION/CLUTCH SLIPS; CAUSING THE CAR TO BRIEFLY LOSE POWER, THEN THE CAR LURCHES FORWARD WHEN THE A/T GRABS 3-4 SECONDS LATER. THE DANGER IS TWO-FOLD. A) WHEN YOU ARE STOPPED - FOR EXAMPLE - AT A 4-WAY STOP SIGN. YOU START TO GO, THE CAR LOOSES POWER AND SLOWS DOWN; SOMEONE ELSE THINKS YOU ARE YIELDING TO THEM AND THEY GO - MEANWHILE, THE FIESTA'S A/T GRABS AND SUDDENLY LURCHES FORWARD. THIS HAS CAUSED A NEAR CRASH SEVERAL TIMES. B) WHEN YOU ARE AT A STOP SIGN OR STOP LIGHT WITH A CAR BEHIND YOU. WHEN SAFE, YOU START TO MOVE FORWARD, THE CAR LOSES POWER AND SLOWS, AND THE CAR BEHIND YOU ENDS UP SLAMMING ON ITS BRAKES TO AVOID HITTING YOU. THIS HAS LED TO SOME NEAR MISSES. THE CAR IS UNSAFE. THANK YOU. *TR

09/17/2014
Components: STRUCTURE
Incident Date: 08/01/2013
Crash: No
Fire: No
Summary

SINCE SHORTLY AFTER I PURCHASED MY CAR, I'VE NOTICED THE REAR DOORS ARE UNUSUALLY DIFFICULT TO CLOSE COMPLETELY ON THE FIRST TRY. THEY SEEM TO TAKE A LOT OF EFFORT TO GET THEM TO LATCH PROPERLY OR ELSE THEY STAY HALF CLOSED BUT NOT COMPLETELY LATCHED IN. I DIDN'T REALLY THINK MUCH OF IT UNTIL I READ A NEWS STORY YESTERDAY THAT MENTIONED A NUMBER OF COMPLAINTS ABOUT THIS WITH DOORS EVEN OPENING AT SPEED! I REALIZED THAT I SHOULD LET YOU GUYS KNOW THAT I'VE EXPERIENCED A SIMILAR ISSUE WITH THE DOORS BEING HARD TO LATCH, ALTHOUGH I HAVE BEEN LUCKY ENOUGH TO NOTICE AND CLOSE THE DOORS PROPERLY EACH TIME IT HAS HAPPENED. THE BACK DOORS ON THE FIESTA (THE SEDAN, AT LEAST) ARE SMALLER AND SIGNIFICANTLY LIGHTER THAN THE FRONT ONES, SO I THINK THAT MAY BE WHY THE FRONT ONES LATCH FINE ON THE FIRST TRY, BUT THE BACK DOORS ARE MORE TOUCHY. I HAVEN'T BEEN BOTHERED MUCH BY THIS, BUT IF IT IS AN ISSUE THAT NEEDS ADDRESSED, I FELT YOU MIGHT FIND MY EXPERIENCE TO BE USEFUL INFORMATION WHILE LOOKING INTO IT! THANKS, HAVE A GREAT DAY! *TR

09/17/2014
Components: STRUCTURE
Incident Date: 12/20/2012
Crash: No
Fire: No
Vehicle Identification Number: 3FADP4EJ4DM******
Summary

I OPENED MY DRIVER'S DOOR AND IT WOULD NOT CLOSE. THE LATCH WOULD NOT CATCH PROPERLY TO CLOSE MY DOOR. I CALLED THE DEALER TO COMPLAIN & WANTED TO HAVE THEM LOOK AT IT BUT I DID NOT WANT TO DRIVE WITH AN OPEN DOOR, SO I CALLED A TOW TRUCK & WAITED IN MY CAR BUT BUY THE TIME THE TOW TRUCK GOT THERE, I WAS ABLE TO CLOSE MY DOOR. I LEFT FOR WORK & WAS LATE THAT DAY.. THIS HAPPENS ALL THROUGHOUT THE WINTER. I HAD A CASE #[XXX] BUT WAS TOLD THEY WOULD NEED TO DUPLICATE THE PROBLEM IN ORDER TO DIAGNOSE. I CANNOT DUPLICATE THIS PROBLEM. IT HAPPENS RANDOMLY WHEN IT'S COLD OUTSIDE. I'VE OWNED THE CAR FOR ALMOST 2 YEARS & HAVE HAD THIS HAPPEN TO MY TRUNK LATCH ALSO, WHICH FORD REPLACED LAST WINTER. I STILL HAVE PROBLEMS WITH MY DRIVERS DOOR THOUGH. I HAD THIS PROBLEM HAPPEN TO ME PROBABLY 20 TIMES OR SO OVER 2 YEARS. WHEN IT DOES HAPPEN I HAVE TO WAIT IN MY CAR WITH THE HEAT RUNNING FOR ABOUT 5 MINUTES & THEN THE DOOR WILL CLOSE. I CALLED FORD AND THEY ARE LOOKING AT MY CAR NOW, BUT I WAS TOLD I WILL HAVE A $100 DEDUCTIBLE IF THEY HAVE TO REPLACE MY LATCH EVEN THOUGH MY CAR IS UNDER WARRANTY. THEY SAID HOLD ONTO MY RECEIPT IN CASE THERE IS A RECALL IN THE FUTURE I WILL BE REIMBURSED. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6). *TR

09/14/2014
Components: UNKNOWN OR OTHER
Incident Date: 09/14/2014
Crash: No
Fire: No
Vehicle Identification Number: 3FADP4EJ0DM******
Summary

ON RETURNING HOME AND PARKING THE CAR, WE COULD NOT CLOSE THE REAR DOOR. THE REAR DOOR LATCH IS NOT WORKING AND THE CAR CAN NOT BE DRIVEN. TODAY IS SUNDAY AND THE DEALERSHIP IS NOT OPEN, I NEED THE CAR FOR TRANSPORTATION AT 0830 ON MONDAY. *TR

09/13/2014
Components: STRUCTURE,SEATS
Incident Date: 09/12/2014
Crash: No
Fire: No
Vehicle Identification Number: 3FADP4AJ9DM******
Summary

DRIVING DOWN THE ROAD AT 45 MPH THE REAR DRIVER SIDE PASSENGER DOOR FLEW OPEN AND THEN WOULD NOT CLOSE. MY 13 YEAR OLD DAUGHTER WAS SEATED THERE AT THE TIME AND ALMOST FELL OUT! CALLED LOCAL DEALERSHIP AND BECAUSE I AM 3 MILES OVER MY WARRANTY MILEAGE THEY WILL NOT FIX. THIS IS A HUGE SAFETY ISSUE!!! *TR

09/13/2014
Components: ENGINE AND ENGINE COOLING,POWER TRAIN
Incident Date: 03/07/2013
Crash: No
Fire: No
Vehicle Identification Number: 3FADP4BJ2DM******
Summary

VEHICLE WHEN STARTING FROM A STOPPED POSITION WILL HESITATE AND SHUTTER THE FRONT END AND WHEN U KEEP GOING PAST THE THIRD GEAR IT WILL COME OUT OF THE SHUTTERING. ALSO WANTS TO STUTTER WHEN APPLYING GAS AND ACTS LIKE ITS GOING TO STOP. HAVE HAD THE PLASTIC CLUTCH PACK REPLACED IN OCTOBER 2013 BUT CAR IS WORSE WHEN ACCELERATING FROM A STOP OR LOWER SPEED AND WANTING TO ACCELERATE OR GO FASTER. THE CAR STILL SHUTTERS HARD AND ACTS LIKE WANTS TO DIE IN TRAFFIC FLOW AND NOW CAR IS MAKING GRINDING AND RATTLE EVERY TIME ACCELERATING FROM A SPEED OF 0-30 MILES PER HR. I WANT THIS FIXED BECAUSE THIS CAR WILL NOT LAST ME UNTIL IT GETS PAID OFF. FORD NEEDS TO TAKE NOTE THAT THIS 6 PACK CLUTCH SYSTEM IS NOT WORKING FOR THIS TYPE OF VEHICLE. I WILL B GETTING AN ATTORNEY IF IT GETS TO THE POINT OF THIS COST COMING OUT OF MY POCKET. SHUTTERING REALLY BAD , GRINDING NOISE , RATTLING NOISE, CUTTING OUT LIKE IT WANTS TO DIE, I HAVE SEEN THE FIRST BURNT PART THEY REPLACED IN MY CAR AND WONDER WHY FORD MOTOR COMPANY WOULD INSTALL A PLASTIC PIECE INSIDE A METAL PART. ALSO MY HEADLIGHTS AND WINDOWS ARE SOMEHOW CONNECTED TOGETHER. HEADLIGHTS ARE NOT POSITIONED PROPERLY TO SEE MORE THEN 1/2 CAR LENGTH IN FRONT OF VEHICLE. ALSO RADIATOR WAS LOOSE AND READY TO FALL OUT OF CAR AFTER DRIVING VEHICLE 2 WEEKS.

09/12/2014
Components: POWER TRAIN,ENGINE
Incident Date: 08/30/2013
Crash: No
Fire: No
Vehicle Identification Number: 3FADP4BJ1DM******
Summary

THE 2013 FORD FIESTA DUAL-CLUTCH TRANSMISSION IS FAULTY AND UNSAFE. IT SHIFTS HARD, STALLS, SLIPS, SKIPS, JUMPS AND SHAKES. I HAVE HAD MY CAR FOR 14 MONTHS AND FORD HAS REPLACED THE CLUTCH 3 TIMES AND TRANSMISSION SEALS ONCE AND IT STILL HAS ALL THESE PROBLEMS. *TR

09/10/2014
Components: POWER TRAIN
Incident Date: 09/09/2014
Crash: No
Fire: No
Vehicle Identification Number: 3FADP4BJ8DM******
Summary

HELLO - I HAVE HAD MULTIPLE ISSUES WITH THIS CAR DATING BACK TO MONTHS AGO WHEN I HAD IT SERVICED TWICE FOR THE PROBLEM. THIS CAR IS BECOMING A SAFETY ISSUE. I HAD THE "CLUTCH" REPLACED IN THIS AUTOMATIC CAR A FEW MONTHS AGO WHEN THE CAR KEPT LUNGING FORWARD AND NOT ACCELERATING. WHEN I GOT IT BACK... I WAS TOLD TO GIVE A "GRACE" PERIOD TO BREAK IN THE CLUTCH AND THAT IT MIGHT CONTINUE TO "STUTTER". THE PAST WEEK I HAVE ALMOST GOTTEN INTO THREE ACCIDENTS. THE CLUTCH/TRANS IS LUNGING SO BAD AT THIS POINT IT ALMOST HIT THE CAR IN FRONT OF ME. THE OTHER MAIN SAFETY ISSUE WITH FORD HAVING THESE "TRANS ISSUES" ON THIS MODEL IS THE ACCELERATION. IT WILL NOT "CATCH" THEN LUNGE WHEN TRYING TO TURN LEFT AND I ALMOST GOT INTO A COLLISION. FORD SENT ME A LETTER IN THE MAIL AFTER I COMPLAINED MONTHS AGO SAYING THE "STUTTERING" MY BE A LEAK IN THE TRANS. A FEW MONTHS AGO THEY SAID THE STUTTERING WAS BECAUSE THEY HAD TO REPLACE THE CLUTCH. I AM AT WITS END WITH A CAR I CAN NOT AFFORD TO GET RID OF BUT DO NOT FEEL SAFE DRIVING. *TR

09/09/2014
Components: POWER TRAIN,SERVICE BRAKES,ENGINE
Incident Date: 07/31/2014
Crash: Yes
Fire: No
Vehicle Identification Number: 3FADP4BJXDM******
Summary

MY DAUGHTER TOOK HER CAR IN FOR REPAIR END OF JULY 2014, DUE TO VERY BAD SHUTTERING, SHAKING, ACCELERATION AND BRAKE ISSUE. DEALERSHIP CLAIMS THEY RESET THE COMPUTER THAT SPEAKS TO THE TRANSMISSION. I HAD HER TAKE CAR BACK ABOUT 10 DAYS LATER DUE TO THE SAME ISSUE. THEY CLAIM THERE WAS NOTHING WRONG WITH VEHICLE THAT SHE NEEDS TO DRIVE AT LEAST ANOTHER 1000 MILES SO THAT COMPUTER CAN REGISTER HER DRIVING HABITS??? I DROVE HER TO WORK THE FOLLOWING FRIDAY AND AS I WAS LEAVING UPHILL PARKING STRUCTURE THE CAR FELT AS IT COMPLETELY STALLED OUT, I HAD THE PEDAL FLOORED AND NOTHING AND THEN OUT OF NOWHERE THE CAR JUMPED AND ACCELERATED FORWARD. LUCKILY THERE WERE NO CARS IN FRONT OF ME I WOULD OF DEFINITELY HIT THEM. I DROVE VEHICLE STRAIGHT TO DEALERSHIP AND ASKED SALESMAN TO TAKE FOR A TEST DRIVE. HE STATED THAT THERE WAS CLEARLY A PROBLEM AND HE WOULD HAVE GSM CALL ME BY THE FOLLOWING MONDAY. TUESDAY COMES AND AS MY DAUGHTER WAS DRIVING TO WORK SHE WAS INVOLVED IN AN ACCIDENT DUE TO THE CAR NOT ACCELERATING SO SHE FLOORED IT AND UNFORTUNATE FOR HER HIT THE VEHICLE IN FRONT OF HER. I CALLED SALESMAN BACK AND HE SAID HE WOULD CALL ME BACK, 3 WEEKS LATER NO PHONE CALL FROM SALESMAN OR GSM. ACCIDENT OCCURED ON 8-19-14 THEN WE RECEIVED A LETTER POSTMARKED 8-26-14. CUSTOMER SATISFACTION PROGRAM CLAIMING THEY HAVE EXTENDED HER WARRANTY ON CLUTCH AND TRANSMISSION INPUT SHAFT SALSAS WELL AS THE TRANSMISSION SOFTWARE CALIBRATION FOR A TOTAL OF 7 YEARS OR 100,000 MILES WHICHEVER OCCURS FIRST. TO DATE STILL HAVE NOT RECEIVED CALL BACK FROM SALESMAN OR GENERAL SERVICE MANAGER. VEHICLE NEEDS TO BE RECALLED...... *TR

09/07/2014
Components: POWER TRAIN,SERVICE BRAKES,ENGINE
Incident Date: 03/05/2014
Crash: No
Fire: No
Vehicle Identification Number: 3FADP4FJ1DM******
Summary

I PURCHASED THE VEHICLE USED IN FEBRUARY OF 2014. A COUPLE OF DAYS AFTER HAVING THE VEHICLE IT STARTED TO MAKE LOUD GRINDING NOISES, WHEN I TRIED TO ACCELERATE IT WOULD SPUTTER AND ALMOST STALL. I TOOK IT IN ON MARCH 05, 2014 AND THE DEALERSHIP HAD IT FOR A WEEK. WHEN I PICKED IT UP, I WAS TOLD THAT THEY COULD NOT FIND ANYTHING WRONG WITH IT AND THE GRINDING WAS "NORMAL". THE GRINDING NOISES, THE SPUTTERING, THE SLOW ACCELERATION, AND OTHER ISSUES ARE STILL HAPPENING WITH THIS VEHICLE. WHEN I CALL TO SEE IF I CAN TAKE IT IN, I AM TOLD THAT THIS IS NORMAL FOR THIS VEHICLE. THESE 'NORMAL' ATTRIBUTES SHOULD BE DISCLOSED PRIOR TO PURCHASING THE VEHICLE. WHEN I AM AT A STOP AND I START TO ACCELERATE, THE CAR DOES NOT ACCELERATE AND IT LUNGES AND IT HAS CAUSED ME TO ALMOST GET REAR-ENDED ON MORE THAN ONE OCCASION. THERE HAS BEEN A COUPLE OF TIMES WHERE I AM DRIVING ON THE HIGHWAY AT A STEADY SPEED AND WHEN I TRY TO ACCELERATE, IT DOES NOT ACCELERATE AND THE RPMS JUST SHOOT UP. THE TRANSMISSION OF THIS VEHICLE HAS TOO MANY BUGS IN IT AND IT IS CAUSING A SAFETY CONCERN. IF I WOULD HAVE KNOWN THAT THESE THINGS WERE 'NORMAL' PRIOR TO PURCHASING THE VEHICLE, I NEVER WOULD HAVE BOUGHT IT. SOMETHING NEEDS TO BE DONE ABOUT THIS. I HAVE SEEN NUMEROUS COMPLAINTS THAT ARE VERY SIMILAR TO MINE AND IT TRULY IS A SAFETY CONCERN THAT NEEDS TO BE ADDRESSED. *TR

09/06/2014
Components: STRUCTURE,LATCHES/LOCKS/LINKAGES
Incident Date: 08/08/2014
Crash: No
Fire: No
Vehicle Identification Number: 3FADP4BJ9DM******
Summary

ON AUGUST 8TH, THE DRIVER'S DOOR WOULD NOT LATCH. THE LATCH WAS REPLACED AT THE DEALER ($450). ON SEPTEMBER 5TH, THE FRONT PASSENGER SIDE DOOR STOPPED LATCHING. WE CALLED 5 LOCAL DEALERS BEFORE WE COULD FIND ONE THAT HAD THE PART AS WE WERE TOLD IT WAS ON NATIONAL BACKORDER. WHEN WE WERE ABLE TO LOCATE A DEALER WITH THE PART, WE WERE TOLD THAT IT WAS RESERVED FOR THE SERVICE DEPARTMENT ONLY. IF WE WANTED TO BE PLACED ON THE WAITING LIST TO PURCHASE IT TO HAVE INSTALLED ELSEWHERE, WE WOULD BE #7 ON THE WAITING LIST. THE PROBLEM APPEARS IDENTICAL TO THE ISSUE THAT RESULTED IN THE ESCAPE RECALL IN MAY: THE SECOND CASE COVERS ABOUT 692,700 ESCAPES. EXTERIOR DOOR HANDLES CAN BIND AND STOP THE DOOR FROM LATCHING PROPERLY. THIS COULD ALLOW DOORS TO OPEN WHILE THE SUVS ARE IN MOTION. *TR

09/03/2014
Components: LATCHES/LOCKS/LINKAGES
Incident Date: 08/19/2013
Crash: No
Fire: No
Vehicle Identification Number: 3FA6P0K9XDR******
Summary

DOOR LATCHES ARE FAILING. THIS IS THE THIRD TIME IN 1 YEAR. PART# BE8Z*5426412*B LOCK ASY PURCHASE DATE: 11/10/12 RIGHT REAR DOOR LATCH FAIL: 8/19/13 @ DEALER FOR 9 DAYS (MILEAGE 2439). RIGHT FRONT DOOR LATCH FAIL: 6/30/14 @ DEALER FOR 18 DAYS (MILEAGE 10843). LEFT REAR DOOR LATCH FAIL: 9/02/14 STILL AT DEALER (MILEAGE 12460). DEALER SAYS PART ON BACK ORDER. DELIVERY OF CAR UNKNOWN. REPAIRS HAVE BEEN LIMITED TO A REPLACEMENT OF THE BROKEN LATCH WITH THE ORIGINAL PART NUMBER THAT FAILED TO BEGIN WITH. REPORTED TO FORD CUSTOMER SERVICE (800) 392-3673 ON 9/03/14 SAFETY AND SECURITY ARE MY FIRST CONCERN AS WELL AS FINANCIAL BURDEN ONCE OUT OF WARRANTY. *TR

09/01/2014
Components: POWER TRAIN,ENGINE,FUEL/PROPULSION SYSTEM
Incident Date: 08/31/2014
Crash: No
Fire: No
Vehicle Identification Number: 3FADP4BJ0DM******
Summary

I JUST BOUGHT A USED 2013 FORD FIESTA WITH ABOUT 43-44,000 MILES ON IT. I DROVE THE CAR OFF THE AUTHORIZED DEALER'S LOT ON YESTERDAY 8/31/2014. THE FIRST THING THAT I NOTICED WAS, AS I ENTERED THE HIGHWAY, THE CAR HAD TROUBLE GETTING UP TO SPEED WITH THE FLOW OF TRAFFIC. LATER ON THE SAME DAY PULLING OUT OF AN ESTABLISHMENT TO ENTER THE MAIN ROAD I PRESSED THE ACCELERATOR AND THE CAR JERKED AND ACTED LIKE IT WAS GOING TO STALL OUT. THEN IT LUNGED FORWARD INTO THE STREET! HAD THERE BEEN ONCOMING TRAFFIC, THIS COULD HAVE CAUSED AN ACCIDENT WITH ME AND MY FAMILY IN THE CAR! THE CAR HESITATES TO SHIFT GEARS CORRECTLY. THE RPM HAND REVS UP REAL HIGH ON A LIGHT PUSH ON THE GAS PEDAL AND DOESN'T COME DOWN EFFICIENTLY SO THE CAR JERKS WHEN IF FINALLY "CATCHES". I'VE HAD THIS CAR FOR ONE DAY! THIS IS A DANGER AND SOMETHING NEEDS TO BE DONE! *TR

08/31/2014
Components: STRUCTURE
Incident Date: 08/30/2014
Crash: No
Fire: No
Vehicle Identification Number: 3FADP4AJXDM******
Summary

PASSENGER GOT OUT WHEN PARKED, CLOSED DOOR, DOOR DID NOT LATCH. DOOR FINALLY LATCHED AFTER MULTIPLE ATTEMPTS. LATER TRIED TO INVESTIGATE PROBLEM, LOOKS LIKE CHEAP PLASTIC DOOR LATCH HAS FAILED. AGAIN GOT DOOR TO LATCH AFTER MULTIPLE ATTEMPTS. SERVICE APPOINTMENT MADE, DOOR WILL BE TIED SHUT ENROUTE. MANY COMPLAINTS, SOME WHILE VEHICLE WAS MOVING, NO MANUFACTURER ACTION. THANKS FORD, DOES SOMEONE HAVE TO DIE BEFORE YOU RECALL THIS? A CHILD MAYBE? *TR

08/30/2014
Components: STRUCTURE
Incident Date: 08/27/2014
Crash: No
Fire: No
Summary

THE REAR PASSENGER DOOR FAILED TO CLOSE DUE TO THE CHEAP PLASTIC DOOR LATCH MALFUNCTIONING. I GOT IT FIXED THE NEXT DAY. LITERALLY TWO DAYS LATER, THE FRONT PASSENGER DOOR LATCH BROKE AND FAILED AFTER MY FRIEND HAD ENTERED THE VEHICLE. WE DID NOT REALIZE THE DOOR LATCH FAILED UNTIL AFTER I BEGAN DRIVING. THE FIRST CORNER I TOOK, THE DOOR FLEW OPEN AND HE WAS NEARLY EJECTED FROM THE VEHICLE! HAD IT NOT BEEN FOR HIS SEAT BELT HOLDING HIM IN THE CAR, HE WOULD HAVE BEEN SERIOUSLY INJURED. NOT ONLY IS THIS A SERIOUS SAFETY ISSUE, BUT I WAS UNABLE TO CLOSE MY DOOR OR LOCK THE VEHICLE IN ANYWAY WAY AS A RESULT - LEAVING MY CAR COMPLETELY VULNERABLE AND UNSECURED UNTIL I WAS ABLE TO DRIVE IT TO THE DEALERSHIP (WITH SOMEONE HOLDING THE DOOR CLOSED THE WHOLE WAY THERE) AND GET IT FIXED... AGAIN! *TR

08/29/2014
Components: POWER TRAIN
Incident Date: 07/18/2014
Crash: No
Fire: No
Summary

THE TRANSMISSION MAKES A TERRIBLE GRINDING NOISE. IT SHUTTERS UPON ACCELERATING FROM A STOP, ESPECIALLY WHEN LIGHTLY ACCELERATING. WHEN ACCELERATING FROM A STOP, THE CAR MAY HESITATE CAUSING NO RESPONSE IN THROTTLE FOR A SECOND OR TWO, OR IT MAY BY SURPRISE SPRING YOU FORWARD UNEXPECTEDLY. THIS IS A SAFETY CONCERN THAT I BELIEVE FORD NEEDS TO ADDRESS FOR VEHICLES WITH THIS TRANSMISSION. *TR

08/27/2014
Components: POWER TRAIN
Incident Date: 07/17/2013
Crash: No
Fire: No
Vehicle Identification Number: 3FADP4EJ9DM******
Summary

HESITATE SHUTTERING WHEN SHIFTING! MAKES THE CAR SHAKE! BEEN TO THE DEALER 4 TIMES WITH THIS ISSUE AND EVEN HAD THE CLUTCH REPLACED! BEEN REPROGRAMMED 3 TIMES ALSO! I AM TOLD THIS IS ALL THEY CAN DO! THIS IS A SAFETY CONCERN FOR MYSELF AND FAMILY! I WANT SOMETHING DONE UNDER THE LEMON LAW! ALREADY MADE A COMPLAINT TO FORD! NO RESPONSE AS OF YET! *TR

08/22/2014
Components: POWER TRAIN,ENGINE
Incident Date: 06/24/2014
Crash: No
Fire: No
Vehicle Identification Number: 3FADP4EJ9DM******
Summary

PURCHASED THIS VEHICLE AS A CERTIFIED USED DIRECTLY FROM FORD DEALERSHIP. SINCE THE SECOND DAY OF OWNING IT, ON ACCELERATION THERE IS A BUZZING NOISE UNDER THE HOOD (SOUNDS LIKE A GO-CART) AND FEELS LIKE IT IS CLOGGED. WILL ACCELERATE SUDDENLY OR WILL HAVE TROUBLE ACCELERATING ESPECIALLY WHEN GETTING ONTO HIGHWAY WHICH HAVE PUT ME IN A FEW DANGEROUS SITUATIONS. WHEN COMING TO A STOP OR ACCELERATING FROM A STOP YOU CAN HEAR LOTS OF METAL CLANKING AND SOUNDS LIKE ITS CHUGGING. THE VEHICLE VIBRATES, SKIPS, LIKE IT IS TRYING TO GET IN GEAR ON ACCELERATION. HAVING TROUBLE FINDING A FORD HOUSE THAT HAS TIME OR WILLINGNESS TO REPAIR. ANY I HAVE CALLED HAVE SAID IT WOULD BE 3-4 DAYS BEFORE IT CAN GET LOOKED AT AND WON'T ISSUE A LOANER IN THE MEANWHILE. I CAN'T GO 3-4 DAYS WITHOUT A CAR. MONDAY MORNING, I AM TAKING IN TO A DEALERSHIP AND LEAVING FOR THEM TO ACCESS. THIS CAR WAS PURCHASED FOR MY TEENAGE CHILD WHO WILL BE GETTING HER LICENSE SOON, AFTER DRIVING THIS CAR FOR 2 MONTHS I DO NOT FEEL IT IS SAFE FOR HER TO DRIVE AND WILL BE LOOKING AT OTHER OPTIONS FOR A VEHICLE. *TR

08/21/2014
Components: POWER TRAIN,ELECTRICAL SYSTEM
Incident Date: 06/01/2013
Crash: No
Fire: No
Summary

TRANSMISSION JERKS AGGRESSIVELY FROM 1-3 GEAR. SOMETIMES ACCELERATION IS DELAYED AND SLUGGISH. HAS ALMOST CAUSED A WRECK ON SEVERAL OCCASIONS. ALSO, THE DELAYED REACTION CAUSES THE CAR TO LURCH FORWARD AND THE ENGINE REVS UP HIGH CAUSING THE BREAKS TO FAIL. SO YOU MUST DRIVE WITH MORE DISTANCE THAN NORMAL TO AVOID COLLISION. I HAD ONE CAR COMPLETELY REPLACED. TRANSMISSION WAS COMPLETELY SHOT AFTER 400 MILES. GRINDING, SLIPPING, JERKING, CLUNKING, HESITATION, ETC. THIS TRANSMISSION IS A PIECE OF JUNK. BOTH CARS HAD THE SAME PROBLEMS. *TR

08/20/2014
Components: FUEL SYSTEM, GASOLINE,POWER TRAIN
Incident Date: 08/19/2013
Crash: No
Fire: No
Vehicle Identification Number: 3FADP4EJ0DM******
Summary

I BOUGHT THE 2013 FIESTA IN AUGUST OF 2013. WITH 500 MILES ON IT THE TRANSMISSION WAS LURCHING, CLANKING, AND GRINDING. I TOOK IT TO THE DEALER AND THEY TOLD ME IT WAS NORMAL AND THEY WOULDN'T EVEN LOOK AT IT. I ALSO COMPLAINED THAT THE CAR WAS ONLY GETTING 25MPG HIGHWAY WHEN IT CLAIMED 40. THEY SAID IT WAS IN THE WINDOW FOR EPA, AND IT WOULD GET BETTER AFTER 1500 MILES. I COMPLAINED TO THE MAIN FORD CUSTOMER SERVICE AND THEY TOLD ME THERE WAS NOTHING THEY COULD DO. I NOW HAVE $14K MILES ON IT AND IT STILL AVERAGES 20-25MPG HIGHWAY. I HAD TO TAKE THE CAR TO THEM AT $12K MILES TO FIX THE ENGINE MALFUNCTION. WHEN I CALLED THE MECHANIC HE ALREADY KNEW WHAT IT WAS, WHICH MEANS IT HAPPENS A LOT. THE ENGINE STILL LURCHES, CLANKS, GRINDS, ETC. I'M $8K UPSIDE DOWN ON TRADE IN ALREADY BECAUSE THE VALUE OF THIS CAR HAS DROPPED SO MUCH IN THE LAST YEAR DUE TO ALL THESE ISSUES. *TR

08/20/2014
Components: POWER TRAIN,ENGINE
Incident Date: 08/01/2014
Crash: No
Fire: No
Summary

EXTREME TRANSMISSION SHUDDER. JOLTING, JERKING, SHUDDERING, SHAKING, STALLING. HAD "DUAL CLUTCH" REPLACED 3 TIMES THUS FAR. REQUESTED A BUYBACK, BUYBACK DENIED. HAD A COUPLE MORE REPAIR ATTEMPTS AND NOW THE CAN'T ISN'T RUNNING FULLY - SENT IT CERTIFIED LETTER FROM A LAWYER AND TRYING TO GO THROUGH THE BUY BACK PROCESS AGAIN BEFORE GOING TO COURT. HAD 3 NEAR ACCIDENTS. THIS CAR IS A LEMON AND EXTREMELY UNSAFE. *TR

08/12/2014
Components: STRUCTURE
Incident Date: 07/28/2014
Crash: No
Fire: No
Vehicle Identification Number: 3FADP4BJ8DM******
Summary

AFTER DRIVING THREE MILES FROM HOME EARLY IN THE MORNING, I OPENED MY DRIVERS DOOR AND CLOSED TO LEAVE, BUT THE DOOR WOULDN'T CLOSE. IT BOUNCED OPEN. THE LATCH WOULD NOT WORK. I TOOK IT TO THE DEALER, THEY SAID THEY'D NEVER SEEN THAT BEFORE. THE LATCH NEEDED TO BE REPLACED. AFTER THREE DAYS THEY GOT THE PART AND FIXED IT. I PICKED IT UP ON A SATURDAY AND THE NEXT MORNING THE TWO REAR DOORS BROKE. BOTH DID THE SAME THING. I TOOK BACK TO THE DEALER, WHO SAID AGAIN THAT HE'D NEVER SEEN ANYTHING LIKE IT. HE TOLD ME THAT HE'D HAVE TO FIND OUT HOW LONG IT WOULD BE TO GET THE PARTS. THIS IS OBVIOUSLY AN ISSUE. THE DEALER SAID THE PARTS WERE ON BACK ORDER FROM FORD AND THAT IT WOULDN'T BE IN UNTIL THE END OF AUGUST. I ASKED TO HAVE THE FINAL FRONT PASSENGER SIDE DOOR REPLACED AS WELL AND HE SAID THEY COULDN'T DO IT UNLESS FORD RECALLED THE PARTS OR IT WAS BROKEN. I EXPLAINED THAT THIS WAS A HUGE SAFETY ISSUE AND THAT THERE WAS OBVIOUSLY SOMETHING WRONG. I ALSO CALLED FORD, AND SPOKE TO THEIR CUSTOMER SERVICE. A MANAGER THERE SAID THEY COULDN'T HAVE THE DEALER REPLACE THE LAST DOOR UNLESS IT BREAKS. I GUESS I SHOULD HOPE THAT I'M NOT DRIVING WHEN IT DOES. THIS NEEDS TO BE RECALLED. I HAVE SEEN A LOT OF OTHER COMPLAINTS FOR THE SAME ISSUE. *TR

07/29/2014
Components: POWER TRAIN
Incident Date: 07/01/2013
Crash: No
Fire: No
Vehicle Identification Number: 3FADP4EJ2DM******
Summary

WITHIN A FEW WEEKS OF PURCHASE, THE SHUDDERING FROM A STOPPED START INCREASED IN MAGNITUDE (I UNDERSTAND THE TRANSMISSION IS SUPPOSED TO ACT LIKE A MANUAL BUT THIS WAS TOO SEVERE) AND ON OCCASION AFTER SHIFTING FROM REVERSE TO DRIVE THERE WAS NO ENGAGEMENT IN THE TRANSMISSION, STEPPING ON ACCELERATOR ONLY REVVED THE ENGINE, NO MOVEMENT. TOOK THE CAR BACK IN, THEY STATE THAT IS NORMAL OPERATION, THE COMPUTER HAS TO GET USED TO YOUR DRIVING. HERE WE ARE ONE YEAR LATER, IT IS NO BETTER AND NOW HAS A TRANSMISSION LEAK. TOOK BACK IN FOR THAT AND THE SERVICE GUY SAYS, OH YEAH WE ARE BOOKED WAY OUT TO AUG 17 (IT WAS JULY 24TH) ON FIXES FOR THAT AND HE MENTIONED IT IS A KNOWN ISSUE. SEEMS IT HAS BEEN KNOWN SINCE 2011 YET THE SALES GUYS NEVER MENTIONED IT. EVIDENTLY MINE IS SEVERE ENOUGH THAT THEY GOT ME SCHEDULED FOR AUG 7. THEY SAID THAT THE TRANSMISSION FLUID MAY HAVE GOTTEN INTO THE DRY CLUTCH AND ALL WOULD LIKELY HAVE TO BE REPLACED. IT IS GREAT THAT THEY CAN CONTINUE TO SELL THESE KNOWING FULL WELL THERE ARE PROBLEMS. *JS

07/23/2014
Components: POWER TRAIN
Incident Date: 11/05/2012
Crash: No
Fire: No
Vehicle Identification Number: 3FADP4EJ8DM******
Summary

AUTO TRANSMISSION SHUTTER..FROM A COMPLETE STOP THROUGH THE SHIFTING THE TRANSMISSION SHUTTERS. MY LOCAL FORD GARAGE SAYS THE CAR NEEDS TRANSMISSION PACKS,,HOWEVER DUE TO FORD S COMPUTER READING THE VEHICLE IS OPERATING AT A NORMAL RANGE, SO THE GARAGE CANNOT REPAIR. WE HAVE ALMOST BEEN INVOLVED 3 REAR END COLLISIONS BECAUSE OF THIS. FORD HAS NOT YET ISSUED A RECALL ON THIS MATTER EVEN THOUGH THERE ARE MANY FIESTAS WITH THIS PROBLEM,. *TR

07/21/2014
Components: POWER TRAIN
Incident Date: 07/21/2014
Crash: No
Fire: No
Summary

I BROUGHT MY FIESTA IN FOR SERVICE ABOUT THREE MONTHS AFTER DRIVING IT OFF THE LOT. I EXPERIENCE KNOCKING, CHUGGING, JOLTING AND JERKING EVERYTIME I ACCELERATE FROM A STOP LIGHT OR STOP SIGN. GETTING ON THE HIGHWAY LAST WEEK AS I ACCELERATED, MY SPEEDOMETER GOT STUCK AT 55MPH AND THERE WAS AN EXTREME VIBRATION COMING FROM THE BOTTOM, ALONG WITH THE NORMAL SNAPPING NOISE. I'M TAKING IT BACK FOR MORE SERVICE NEXT WEEK FOR THE SAME REASON IT WAS IN THREE MONTHS AGO. I'VE ONLY OWNED THE CAR 9 MONTHS. I FEEL LIKE THIS CAR IS DANGEROUS AND I DON'T LIKE TO DRIVE IT. I TRAVEL 40 MILES EACH WAY TO WORK DAILY AND I WAS HAPPY ABOUT THE GAS MILEAGE THAT I WAS GETTING BUT I DIDN'T SIGN UP FOR A LEMON. *TR

07/17/2014
Components: POWER TRAIN,ENGINE
Incident Date: 07/11/2013
Crash: No
Fire: No
Summary

THE VEHICLES ENGINE MAKES NOISE AS IF SOMETHING IS CAUGHT IN THE ENGINE OR IS HAVING TROUBLE SHIFTING THE ENTIRE TIME WHILE DRIVING. THE CAR JERKS AGGRESSIVELY WHEN YOU BEGIN TO ACCELERATE AS IF IT IS HAVING TROUBLE CHANGING INTO GEARS. WHEN TRYING TO ACCELERATE AT TIMES IT WILL SEEM AS IF IT LOOSES POWER CAUSING TO ALMOST COME TO AN ABRUPT STOP AND SHAKING AS IF IT IS GOING TO SHUT OFF! NOT THE KIND OF TROUBLE YOU SHOULD BE HAVING WITH A NEW CAR! I HAVE TO STEP OFF THE GAS PEDAL SO THAT IT CAN STOP JERKING. SEVERAL TIMES I HAVE BEEN IN THE MIDDLE OF TRAFFIC ALMOST HAVING PEOPLE SLAM INTO ME BECAUSE OF THE ABRUPT STOPS THE CAR HAS, OR ME ALMOST HITTING A CAR BECAUSE IT JERKS TO A SUDDEN TAKE OFF WHEN PRESSING THE ACCELERATOR. *TR

07/15/2014
Components: POWER TRAIN,ENGINE
Incident Date: 02/07/2014
Crash: No
Fire: No
Vehicle Identification Number: 3FADP4EJ9DM******
Summary

IN FEBRUARY OF 2014 I TOOK MY FIESTA IN COMPLAINING OF GRINDING AND RATTLING NOISES WHEN TAKING OFF FROM A STOP. BOTH INNER AND OUTER INPUT SHAFT SEALS WERE REPLACED DUE TO A LEAK AS WELL AS THE CLUTCH ASSEMBLY. IN JULY OF 2014 AT APPROX. 13,104 MILES, MY AVERAGE MILES PER GALLON WAS DROPPING AS WELL AS THE CAR SHUTTERING ON ACCELERATION AND TURNING THE VEHICLE. AGAIN, WITHIN FIVE MONTHS THE CLUTCH ASSEMBLY WAS REPLACED, IN MAY OF 2014 A DIFFERENT ISSUE, THE CHECK ENGINE LIGHT CAME ON. THIS TIME DIAGNOSIS WAS THE CATALYST ELEMENT FAILING AND THE EXHAUST MANIFOLD ASSEMBLY WAS REPLACED. ANOTHER ISSUE WAS I HAD THE GREEN PHONE ICON LIGHT FLASHING ON THE CENTER DISPLAY, IN WHICH THE FRONT DISPLAY WAS REPLACED. I REALLY LIKE THE MY FIESTA, BUT I DO NOT FEEL VERY COMFORTABLE DRIVING IT, TOO MUCH HAS GONE BAD IN A SHORT PERIOD OF TIME. FORD NEEDS TO DO MORE IN ADDRESSING AND FIXING THESE ISSUES. TOO MANY FIESTA OWNERS HAVE THESE ISSUES AND THIS IS NOT A SAFE VEHICLE. *TR

07/14/2014
Components: POWER TRAIN
Incident Date: 04/03/2013
Crash: No
Fire: No
Summary

I WAS AT THE LIGHT. THE LIGHT TURNED GREEN. THE CAR LUNGED AS I ENTERED AND ALMOST HIT A PEDESTRIAN. I NOW HAVE 9785 MILES.I HAVE ALREADY GOT THEM TO FIX THE TRANSMISSION AND 590 MILES LATER IT WAS BACK TO THE SAME THING. IT LUNGES. IT GRINDS A TOW SPEED. IT IS A NIGHTMARE. I KNOW I AM NOT THE ONLY ONE COMPLAINING. PLEASE DO SOMETHING BEFORE SOMEONE DIES. *TR

07/13/2014
Components: POWER TRAIN
Incident Date: 07/13/2014
Crash: No
Fire: No
Vehicle Identification Number: 3FADP4BJ2DM******
Summary

I HAVE HAD MY CAR IN NUMEROUS TIMES TO THE DEALER WITH PROBLEMS WITH THE TRANSMISSION. FINALLY IN MAY OF 2014 I HAD THE CLUTCH REPLACED. THE CAR WAS ABOUT 75% BETTER, NOT PERFECT BUT BETTER. TODAY THE TRANSMISSION IS SLIPPING AND SHIFTING THROUGH VARIOUS GEARS RANDOMLY. IT HAS NO ACCELERATION POWER FROM A STOP. I AM AFRAID TO DRIVE THE CAR. THE CAR IS VERY DANGEROUS TO DRIVE AND THEY NEED TO RECALL THESE CARS. *TR

07/10/2014
Components: POWER TRAIN,VEHICLE SPEED CONTROL,ENGINE
Incident Date: 06/16/2014
Crash: No
Fire: No
Vehicle Identification Number: 3FADP4AJ5DM******
Summary

FORD FIESTA 2013 (AUTOMATIC TRANSMISSION) - STARTED CAR. PUT CAR IN REVERSE. CAR DID NOT REVERSE AND THERE WERE RATTLING AND GRINDING SOUNDS COMING FROM TRANSMISSION. RESTARTED CAR. CAR REVERSED. HOWEVER, ONCE CAR WAS PUT INTO DRIVE THE TRANSMISSION WAS RATTLING AND GRINDING AGAIN. ONCE I TRIED TO ACCELERATE, THE CAR LURCHED FORWARD, STOPPED AND LURCHED FORWARD AGAIN. THE ACCELERATION WAS NOT SMOOTH, IT FELT LIKE THE CAR MIGHT STALL. THE ENGINE NOISES WERE LOUD AND NOT TYPICAL. UNTIL I REACHED 45 MILES PER HOUR, THE ENGINE DID NOT QUIET DOWN. DRIVING IN TRAFFIC WAS TERRIBLE. I HAD TO LEAVE EXTRA ROOM TO STOP AS I DID NOT TRUST THE CAR TO DOWNSHIFT PROPERLY. I HAD TO LEAVE EXTRA ROOM TO ACCELERATE BECAUSE I COULD NOT PREDICT IF THE CAR WOULD GO AT ALL OR ACCELERATE AT AN UNPREDICTABLE SPEED BECAUSE THE TRANSMISSION WAS NOT TRUSTWORTHY AND THE CLUTCH KEPT SLIPPING. OVERALL, THE FIESTA'S TRANSMISSION ISSUE HAS TO DO WITH THE VEHICLE'S DESIGN, AND THIS IS NOT AN ISOLATED INCIDENT. FROM 20,000 MILES ON, I HAVE TAKEN THE CAR IN TWICE TO TRY AND FIX THIS DEFECT AND IT CONTINUES TO EXIST. I CURRENTLY DO NOT HAVE THE CAR AS IT IS AT THE DEALERSHIP AND HAS BEEN FOR 24 DAYS AND COUNTING. THEY CAN'T SEEM TO FIX THE DEFECTS AND THIS TRANSMISSION DESIGN SHOULD BE INVESTIGATED. I AM CURRENTLY WORKING WITH THE BBB AUTOLINE TO TRY AND RESOLVE THIS ISSUE. *TR

07/10/2014
Components: STRUCTURE,LATCHES/LOCKS/LINKAGES
Incident Date: 06/22/2014
Crash: No
Fire: No
Vehicle Identification Number: 3FADP4BJ3DM******
Summary

FOR THE SECOND TIME IN THREE WEEKS TWO DOOR LATCHES HAVE FAILED ON MY CAR. BOTH TIMES IT HAPPENED WHILE DRIVING DOWN THE ROAD AND WHEN I MADE A TURN ONE OF THE DOORS CAME FLYING OPEN. FIRST INCIDENT OCCURED ON JUNE 22ND 2014 AND THE SECOND INCIDENT ON JULY 10TH 2014. THIS CAUSED A SERIOUS SAFETY CONCERN IF SOMEONE WAS NOT BUCKLED IN AND COULD FALL OUT OF THE CAR. I HAD TO USE A CARGO STARP TO KEEP THE DOOR SHUT BOTH TIMES WHILE TAKING IT TO THE DEALERSHIP FOR REPAIR. THE DOOR LATCH MODULES ON THESE FORDS ARE A CHEAP PLASTIC AND BECOME BROKEN VERY EASILY WITH NORMAL USE. *TR

07/08/2014
Components: POWER TRAIN
Incident Date: 12/28/2012
Crash: No
Fire: No
Vehicle Identification Number: 3FADP4BJ7DM******
Summary

FIRST COMPLAINT FILED 7/13 REFERENCE # 10524870. TRANSMISSION MADE A CLANKING NOISE WHEN DRIVING FROM 10-60 MPH. ALSO JERKS BACK ON OCCASION FROM A STOPPED POSITION AND GOING FORWARD. THE CYLINDER BLOCK, HEX HEAD, AND GASKET AND CLUTCH REPLACED. SINCE MY COMPLAINT I HAVE BEEN IN ARBITRATION AND RECEIVED A 5 YEAR/100,000 MILE POWER TRAIN EXTENDED SERVICE PLAN WARRANTY ON 12/2013. THE CARE STILL MAKES THE CLANKING NOISE WHEN SHIFTING "SOUNDS LIKE A LOOSE BICYCLE CHAIN". SINCE THEN I HAVE HAD A OIL LEAK AND ON 4/17/14 THE CAMSHAFT WAS REPLACED. LAST WEEK THE OIL WAS CHANGED AND NOW I HAVE A TRANSMISSION LEAK. I HAVE CALLED SEVERAL FORD DEALERS AND TURNED AWAY FROM ONE DUE TO 3 WEEK WAIT TIME FOR ANY TRANSMISSION PROBLEMS AND MOST FORD DEALERS AE EXPERIENCING THE SAME PROBLEM WITH 3-4 WEEKS TO GET AN APPOINTMENT FOR A TRANSMISSION CHECK. *JS

07/03/2014
Components: POWER TRAIN
Incident Date: 04/30/2013
Crash: No
Fire: No
Vehicle Identification Number: 3FADP4BJ4DM******
Summary

WHEN AT A STOP OR SLOW ROLL AND THEN GIVE IT GAS THE TRANSMISSION FEELS LIKE IT SLIPPING OR A HESITATION , SO WHEN YOUR BEGINNING TO TAKE OFF OR MERGER INTO TRAFFIC IT FEELS LIKE ITS GOING TO STOP. THIS CAN CAUSE ME TO GET IN AN ACCIDENT. TOOK CAR INTO DEALER HE SAID THERE WAS NO SLIPPAGE AND THAT THE TRANSMISSION DOES NOT HAVE A TORQUE CONVERTER . WHAT EVER THE PROBLEM IS IT,S BEEN DOING IT FROM DAY ONE, IM WORRIED THAT MY WIFE MIGHT GET INTO AN ACCIDENT FROM THIS PROBLEM. SOMETHING IS WRONG WITH THIS AND IT NEEDS TO BE FIXED, THE CAR SHAKES WHEN IT DOES THIS ALSO ALL AT THE SAME TIME. *TR

07/01/2014
Components: POWER TRAIN
Incident Date: 07/17/2013
Crash: No
Fire: No
Vehicle Identification Number: 3FADP4BJ1DM******
Summary

THIS IS MY COMPANY CAR. BRAND NEW IN MARCH 2013. AT ABOUT 7500 MILES I STARTED GETTING HESITATION AND SHUDDERING DURING ACCELERATION. TOOK TO DEALER ([XXX]). TRANSMISSION REPAIR TOOK 3 WEEKS. NOW AT 19000 MILE IT IS DOING THE SAME THING. TOOK BACK TO SAME DEALER. THEY SAID FORD NOW HAS A "SHUDDER TEST" AND IF IT IS UNDER 250, NO REPAIRS. IT CONTINUES TO WORSEN. IT CAN BE A REAL PROBLEM WHEN YOU DON'T KNOW IF YOUR CAR IS GOING TO TAKE OFF OR JUST SHAKE AND HESITATE LIKE A [XXX]! ARE THEY JUST TRYING TO NURSE UT ALONG UNTIL IT IS OUT OF WARRANTY? MY EMPLOYER THAT ASSIGNED ME THIS CAR OWNS FOUR OF THEM FOR THE SALES STAFF AND ONE OF THE OTHERS HAS BEEN IN TWICE FOR REPAIRS ON THE TRANSMISSION FOR THE SAME PROBLEM. I HAVE BEEN DRIVING DIFFERENT VEHICLES FOR WORK AND PERSONAL REASONS FOR 40 YEARS AND NO ONE CAN CONVINCE ME THIS IS EVEN CLOSE TO NORMAL. FORD NEEDS TO STEP UP TO THE PLATE. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6). *TR

06/28/2014
Components: POWER TRAIN,VEHICLE SPEED CONTROL
Incident Date: 08/01/2013
Crash: No
Fire: No
Vehicle Identification Number: 3FADP4EJ6DM******
Summary

MY 2013 FORD FIESTA SE HATCHBACK HAS ACCELERATION ISSUES I BELIEVE WILL CAUSE ME TO BE IN AN ACCIDENT. WHILE ACCELERATING INTO TRAFFIC THE VEHICLE CAN DOWN SHIFT OR "BOG DOWN", CAUSING ME TO LOSE ACCELERATION AND NEARLY CAUSING COLLISIONS. HAD IT NOT BEEN FOR THE DEFENSIVE DRIVING OF THE OTHER DRIVERS I DEFINITELY WOULD HAVE BEEN IN AN ACCIDENT. *TR

06/27/2014
Components: LATCHES/LOCKS/LINKAGES
Incident Date: 06/23/2014
Crash: No
Fire: No
Vehicle Identification Number: 3FADP4BJ8DM******
Summary

TL* THE CONTACT OWNS A 2013 FORD FIESTA. THE CONTACT STATED THAT THE DOOR OPENED INDEPENDENTLY AND WOULD NOT REMAIN CLOSED. THE VEHICLE WAS TAKEN TO THE DEALER WHERE THE REPAIRS WERE UNKNOWN. THE VEHICLE WAS REPAIRED BUT THE FAILURE RECURRED. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS 27,000 AND THE CURRENT MILEAGE 38,000.

06/25/2014
Components: VEHICLE SPEED CONTROL,ENGINE,FUEL/PROPULSION SYSTEM
Incident Date: 05/08/2013
Crash: No
Fire: No
Summary

WITHIN 1 MONTH OF DRIVING I KEPT HEARING CRAZY GRINDING NOISES AND IT WOULD BOG OUT BETWEEN 0-30..-RPM WOULD JUMP TO 5 ON SLIGHT ACCELERATION THAN DIVE BACK TO 0; FORD DEALER DID "COMPUTER UPDATE ON ELECTRONICS" - DID NOT FIX PROBLEM; THEY SAID I NEEDED TO "ADAPT TO THE DIFFERENT CLUTCH"; CAR CONTINUED TO HAVE PROBLEMS BETWEEN SHIFTING INTO 2ND GEAR- TOOK TO DEALER AND ANOTHER "UPDATE" WAS DONE. I WAS DRIVING ON MAJOR HIGHWAY AND HAD TO DROP SPEED FROM 45 TO 30 TO CROSSOVER TO DIFFERENT HIGHWAY AND THE CAR COMPLETELY LOCKED UP AS IF IT WENT INTO NEUTRAL. I MANAGED TO GET CAR HOME WITHOUT HAVING A STROKE AND SHUT IT OFF. WHEN I GOT HOME I CALLED DEALER WHO CAME AND TOWED IT- THE DEALER REPLACED THE CLUTCH. AFTER ABOUT 2 MOS I NOTICED IT WAS NOT SHIFTING RIGHT AGAIN AND BECAME CONCERNED FOR MY SAFETY DUE TO PRIOR HIGHWAY INCIDENT. I TOOK IT IN AND THE TRANSMISSION WAS COMPLETELY REPLACED; ALONG WITH ANOTHER CLUTCH. NOW IT IS MAKING A TICKING SOUND AND I AM CONCERNED OF A GAS ODOR. I WILL BE TAKING IT BACK AGAIN. I FILED LEMON LAW ON IT AFTER THE HIGHWAY INCIDENT. MY GREATEST FEAR IS THAT THIS CAR IS VERY POPULAR FOR MIDDLE CLASS FAMILIES LOOKING FOR AN AFFORDABLE CAR FOR THEIR NEW TEEN DRIVER. THE NEW DRIVER WILL NOT BE EXPERIENCED ENOUGH TO REALIZE HOW TO HANDLE THE SITUATION OR KNOW THAT THE CAR IS MALFUNCTIONING. THE 2013 FORD FIESTA NEEDS TO BE RECALLED!!! *TR

06/24/2014
Components: POWER TRAIN
Incident Date: 06/01/2012
Crash: No
Fire: No
Vehicle Identification Number: 3FADP4FJXDM******
Summary

THIS HAS BEEN AN ONGOING PROBLEM OVER THE PAST 12 MONTHS. THIS VEHICLE SHUDDERS AND GRINDS WHEN SHIFTING THROUGH 1ST TO 3RD GEARS. THE VEHICLE GRINDS SPORADICALLY WHILE MAINTAINING CONSTANT SPEED AT LOW SPEEDS AND HIGHWAY SPEEDS. AFTER COASTING, THE VEHICLE WILL GRIND AND SHUDDER DURING ACCELERATION. THE VEHICLE HAS FAILED TO SHIFT INTO GEAR ON THREE OCCASIONS, ONE OF THESE INCIDENTS NEARLY RESULTED IN AN ACCIDENT. MOST RECENTLY, THE VEHICLE HAS BEEN LOSING POWER, GRINDING, AND SHUDDERING FOR UP TO 5 SECONDS BEFORE THE GEAR FULLY ENGAGES WHEN TURNING OR CONDUCTING U TURNS, WHICH CAUSES OTHER MOTORISTS TO NEARLY REAR END MY VEHICLE DURING HEAVY TRAFFIC. FORD HAS REPROGRAMMED THE TRANSMISSION THREE TIMES, WITHOUT IMPROVEMENT, AND INFORMED ME EACH TIME THAT THEY CANNOT VERIFY A DEFICIENCY, AND HAS NOT HONORED WARRANTY REPLACEMENT. *TR

06/22/2014
Components: POWER TRAIN
Incident Date: 05/29/2014
Crash: No
Fire: No
Vehicle Identification Number: 3FADP4BJ2DM******
Summary

VEHICLE SHUTTERS UPON ACCELERATION AND FEELS LIKE IT WANTS TO STALL. WHEN VEHICLE IS TURNING TO THE LEFT FROM A STOPPED POSITION, THE SHUTTERING IS EXTREMELY PRONOUNCED AND FEEL LIKE IT WILL STALL. WHEN VEHICLE IS DRIVING UP A HILL, IT WILL SLOW DOWN, SHUTTER, AND FEEL LIKE IT WILL STALL. VEHICLE DOES NOT RUN SMOOTHLY, AND WILL JERK FORWARD DURING ACCELERATION. VEHICLE WILL NOT ACCELERATE UP TO SPEED WHEN ENTERING HIGHWAY, AND ALMOST CAUSES ME TO GET HIT FROM BEHIND AS OTHER VEHICLES AND TRYING TO GET UP TO SPEED AS WELL. WHEN VEHICLE APPROACHES APPROXIMATELY 35-40 MPH, A CHATTERING GRINDING SOUND DEVELOPS, AND SOUNDS LIKE IT IS COMING FROM THE FRONT DRIVER SIDE ENGINE AREA. *TR

06/16/2014
Components: POWER TRAIN
Incident Date: 05/17/2013
Crash: No
Fire: No
Vehicle Identification Number: 3FADP4BJ2DM******
Summary

MERGED ONTO HIGHWAY. CAR WOULD NOT SPEED UP TO HIGHWAY SPEED (65) AND STARTED JERKING BACK AND FORTH - SEEMED LIKE TRANSMISSION ISSUE. WAS IN DANGER OF BEING HIT FROM BEHIND BY OTHER CARS. JERKING DECREASED IN FREQUENCY AND WAS ABLE TO SPEED UP AFTER ABOUT A 1/2 MILE, BUT BASIC PROBLEM CONTINUED. DROVE APPROXIMATELY 6 MILES TO DEALERSHIP WHERE I BOUGHT THE CAR. TURNED CAR OFF AND WENT INSIDE TO TALK TO SERVICE TECHNICIAN. HE GOT IN THE CAR WITH ME AND WE DROVE IT FOR A COUPLE OF MILES. THE PROBLEM DID NOT RECUR ON DRIVE. I WAS TOLD THIS WAS A TYPICAL PROBLEM AND THE REMEDY WAS TO TURN THE KEY TO OFF POSITION AND REBOOT THE COMPUTER. I POINTED OUT THAT THIS COULD NOT BE DONE WHILE DRIVING ON A HIGHWAY! I WAS NOT INFORMED OF ANY RELEVANT SERVICE BULLETINS OR SCHEDULED FOR ANY REPAIRS. *TR

06/10/2014
Components: POWER TRAIN
Incident Date: 06/10/2014
Crash: No
Fire: No
Vehicle Identification Number: 3FADP4BJ6DM******
Summary

MY 2013 FIESTA IS 1 YEAR OLD WITH 12500 MILES ON IT. WHEN FIRST PURCHASED THE TRANSMISSION WOULD DROP OUT, TYPICALLY ON STARTING FROM A STOP OR ACCELERATING OUT OF A TURN. I WAS TOLD THAT THE COMPUTER WAS LEARNING HOW I DRIVE. THIS DID IMPROVE. AS TIME HAS GONE ON HOWEVER, I HAVE NOTICED A SHUDDER WHEN ACCELERATING FROM A STOP OR AT LOW SPEEDS. THIS SHUDDER HAS GOTTEN PROGRESSIVELY WORSE WITH THE TRANSMISSION BEING BOGGED DOWN AND REFUSING TO SHIFT IN TIME. THE MORE I DRIVE, THE WORSE IT GETS, ESPECIALLY AFTER THE ENGINE HAS HEATED UP. IT IS LIKE TRYING TO LEARN MANUAL, WHICH I HAVE TRIED! IT FEELS LIKE THE ENGINE IS GOING TO STALL AND DIE. THIS HAPPENS IN STOP AND GO TRAFFIC, WITH A CONTINUOUS FEAR THAT MY ENGINE IS GOING TO STALL IN RUSH HOUR TRAFFIC. I BOUGHT A BRAND NEW CAR TO ELIMINATE THE FEAR OF GETTING INTO AN ACCIDENT BECAUSE OF POOR CAR CONDITION. TRANSMISSION ISSUES WITH A 1 YEAR OLD CAR ARE RIDICULOUS. PLEASE FIX THIS PROBLEM. *TR

06/06/2014
Components: POWER TRAIN,ENGINE
Incident Date: 11/20/2012
Crash: No
Fire: No
Vehicle Identification Number: 3FADP4AJ7DM******
Summary

THIS HAS BEEN AN ONGOING PROBLEM WITH THE VEHICLE. I PURCHASED CAR ON NOVEMBER 10, 2012, AND ON NOVEMBER 13 HEARD A NOISE IN ENGINE. THE CAR WOULD JERK AND SURGE ON TAKE OFF. I RETURNED CAR TO DEALER WHO COULD NOT FIND ANYTHING WRONG WITH CAR. THE NOISE BECAME LOUDER, CAR BEGAN TO SHUDDER AND SURGE MORE OFTEN DURING TAKE OFF, AND STICK IN REVERSE. I RETURNED CAR TO DEALER ON JANUARY 8, 2013, BUT THE COULDN'T FIND PROBLEM. OVER THE NEXT FEW MONTHS THE NOISE BECAME LOUDER, CAR SHUDDERED AND SURGED, AND BEGAN STICKING IN DRIVE. I RETURNED TO DEALER AGAIN ON MAY 29, 2014, AND DEALER TOLD ME ABOUT TRANSMISSION PROBLEMS WITH FORD FIESTAS. I PICKED CAR UP ON JUNE 5, 2015 AND DROVE SHORT DISTANCE AND ALL POWER TO TRANSMISSION WENT OUT. IT EVENTUALLY 'CAME BACK' AND I WAS ABLE TO RETURN TO DEALERSHIP. THE PROBLEM WAS WORSE THAN WHEN I TOOK IT TO DEALER IN THE BEGINNING. THIS WAS A VERY SCARY SITUATION BECAUSE I WAS IN THE MIDDLE OF RUSH HOUR TRAFFIC. I HAVE HAD ONGOING PROBLEMS SINCE I PURCHASED CAR. IT HAD 3 MILES ON IT THE DATE OF PURCHASE. I FINANCED 21,049 TO GET CAR, AND CANNOT AFFORD TO TRADE CAR IN AND GO UPSIDE ON PAYMENTS. THE CAR IS A LEMON! I HAVE SPOKEN WITH FORD 3 TIMES ABOUT THE MATTER. I AM SCARED TO RIDE IN THE CAR NOW. I NEED A CAR TO GO DO WORK DAILY. FORD SHOULD RECOGNIZE THIS PROBLEM AND REPLACE MY CAR WITH A 'BETTER' CAR. IT IS A SHAME THAT A LARGE CONGLOMERATE LIKE FORD CAN SELL A 'LEMON' AND A CONSUMER LIKE ME (SINGLE MOM) WITH LIMITED INCOME HAS TO 'TAKE IT." FORD SHOULD BE HELD ACCOUNTABLE. I HAVE RESEARCHED THE PROBLEMS AND FOUND SUPPORTING EVIDENCE TO MY CASE. I HAVE CONTACTED THE ATTORNEY GENERAL'S OFFICE IN MY STATE ABOUT THE MATTER, AND SPOKE WITH GENERAL MANAGER AT DEALERSHIP. FORD HAS OFFERED TO EXTEND MY BUMPER TO BUMPER WARRANTY TO 75,000 MILES OR 5 YEARS (NOV. 2017) BUT I AM STILL SCARED TO RIDE IN THE CAR. IT'S DANGEROUS. *TR

05/29/2014
Components: POWER TRAIN
Incident Date: 10/10/2013
Crash: No
Fire: No
Vehicle Identification Number: 3FADP4EJ2DM******
Summary

TL* THE CONTACT OWNS A 2013 FORD FIESTA. THE CONTACT STATED THAT WHILE ATTEMPTING TO ACCELERATE FROM A STOP, THE VEHICLE HESITATED. THE VEHICLE WAS TAKEN TO THE DEALER, WHO WAS UNABLE TO DIAGNOSE THE FAILURE AND STATED THAT THE TRANSMISSION OPERATED AS NORMAL. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 300.

05/21/2014
Components: POWER TRAIN
Incident Date: 03/01/2013
Crash: No
Fire: No
Vehicle Identification Number: 3FADP4BJ5DM******
Summary

TL* THE CONTACT OWNS A 2013 FORD FIESTA. THE CONTACT STATED THAT WHILE ATTEMPTING TO ACCELERATE, THE VEHICLE HESITATED. THE VEHICLE WAS TAKEN TO THE DEALER WHERE THE REPAIRS WERE UNKNOWN. THE VEHICLE WAS REPAIRED BUT THE FAILURE REOCCURRED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS 1,000.

05/08/2014
Components: POWER TRAIN,VEHICLE SPEED CONTROL,ENGINE
Incident Date: 01/22/2014
Crash: No
Fire: No
Vehicle Identification Number: 3FADP4BJ7DM******
Summary

HARSH SHIFTING OF TRANSMISSION, OR OTHER TRANSMISSION SHIFTING COMPLAINTS/PROBLEMS. LOSS OF POWER ON INITIAL TAKE-OFF FROM A STOP OR FROM LOW SPEEDS. THE FEELING OF THE TRANSMISSION "SLIPPING". HARSH OR DELAYED ENGAGEMENT OF TRANSMISSION "JERKING" OR "SHUDDERING" UPON TAKE-OFF FROM A STOP. VEHICLE ROLLS BACKWARDS WHEN ON AN INCLINE. VEHICLE LOSES POWER WHEN ON THE INTERSTATE AND YOU TRY AND ACCELERATE TO PASS ANOTHER VEHICLE. *TR

05/06/2014
Components: STRUCTURE
Incident Date: 05/02/2014
Crash: No
Fire: No
Vehicle Identification Number: 3FADP4BJ7DM******
Summary

THE PASSENGER REAR DOOR WAS OPENED USING THE OUTSIDE DOOR HANDLE. AFTER TRYING TO CLOSE THE DOOR, IT WOULD NOT CLOSE AND KEPT BOUNCING OPEN. AFTER INSPECTING THE LATCH, IT WAS FOUND OUT THAT IT WAS NOT IN THE CLOSED OR LATCHED POSITION. THE "PLASTIC" LATCH WAS IN THE OPEN POSITION AND WHEN IT WAS PLACED INTO THE CLOSED OR LATCHED POSITION, IT WOULD NOT LATCH AND JUST POP OPEN. IF THIS "PLASTIC" LATCH WOULD HAVE BROKEN WHILE THE CAR WAS MOVING ONE OF MY CHILDREN COULD HAVE FALLEN OUT OF THE MOVING VEHICLE. A "PLASTIC" DOOR LATCH ON A "METAL" CATCH IS A SAFETY VIOLATION. PLASTIC STRIKING METAL EVERY TIME THE DOOR IS OPEN AND CLOSED IS NOT VERY SMART BECAUSE THE PLASTIC WILL ALWAYS BREAK, AS IT HAS IN MY VEHICLE. *TR

05/06/2014
Components: POWER TRAIN
Incident Date: 02/15/2013
Crash: No
Fire: No
Vehicle Identification Number: 3FADP4BJ7DM******
Summary

HARSH SHIFTING OF TRANSMISSION, OR OTHER TRANSMISSION SHIFTING COMPLAINTS/PROBLEMS. LOSS OF POWER ON INITIAL TAKE-OFF FROM A STOP OR FROM LOW SPEEDS. THE FEELING OF THE TRANSMISSION "SLIPPING". HARSH OR DELAYED ENGAGEMENT OF TRANSMISSION "JERKING" OR "SHUDDERING" UPON TAKE-OFF FROM A STOP. VEHICLE ROLLS BACKWARDS WHEN ON AN INCLINE. VEHICLE LOSES POWER WHEN ON THE INTERSTATE AND YOU TRY AND ACCELERATE TO PASS ANOTHER VEHICLE. *TR

05/05/2014
Components: ENGINE
Incident Date: 06/17/2013
Crash: No
Fire: No
Vehicle Identification Number: 3FADP4BJ0DM******
Summary

THE CAR IS JERKING BETWEEN 0 AND 15 MILES AN HOUR. THE JERKING HAS GOTTEN PROGRESSIVELY WORSE OVER THE LAST YEAR. ON YESTERDAY 05/03/2014, THE JERKING IS EVEN WORSE. THE DEALERSHIP (TROPICAL FORD OF ORLANDO) HAS INFORMED US THAT FORD MOTORS SAID THIS IS NORMAL AND THEN PROVIDED A ONE PAGE DOCUMENT FOR THE ISSUE. THE ENTIRE VEHICLE IS SHAKING UNTIL THE CAR GET TO 15 MILES PER HOUR. *TR

04/30/2014
Components: POWER TRAIN
Incident Date: 10/01/2013
Crash: No
Fire: No
Vehicle Identification Number: 3FADP4EJ0DM******
Summary

TL* THE CONTACT OWNS A 2013 FORD FIESTA. THE CONTACT STATED THAT WHILE ATTEMPTING TO MOVE INTO THE NEXT LANE, THE POWER STEERING ASSIST FAILED AND THE VEHICLE JOLTED ABNORMALLY. THE VEHICLE WAS TAKEN TO THE DEALER SEVERAL TIMES FOR THE FAILURE WHERE A DIAGNOSTIC WAS PERFORMED EACH TIME BUT TO NO AVAIL AND THE DEALER ADVISED THE CONTACT THAT THE TRANSMISSION WAS OPERATING NORMALLY. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS 50 AND THE CURRENT MILEAGE WAS 34,000.

04/27/2014
Components: POWER TRAIN
Incident Date: 12/02/2013
Crash: No
Fire: No
Vehicle Identification Number: 3FADP4CJ5DM******
Summary

I WAS STOPPED AT AN INTERSECTION WAITING ON TRAFFIC. FINALLY GOT A SMALL GAP AND HIT THE ACCELERATOR TO PROCEED INTO THE MIDDLE OF THE INTERSECTION, IT CLATTERED, THEN HESITATED AND WOULD NOT GO. AFTER ABOUT 3 SECONDS, WHICH FELT LIKE ETERNITY WHEN YOU CARS COMING TOWARDS YOU ON BOTH SIDES, IT FINALLY WENT. NO ACCIDENT, BUT WAY TOO CLOSE FOR MY COMFORT. I'VE HAD THIS CAR AT THE DEALERSHIP FOUR DIFFERENT TIMES FOR THIS SAME PROBLEM. THEY HAVE REPROGRAMMED THE TRANSMISSION EVERY TIME BUT IT STILL DOES THE SAME THING. ABOUT FOUR WEEKS AGO I WAS ON THE HIGHWAY AND THE CAR LOST COMPLETE POWER, ACTED AS IF IT WERE IN NEUTRAL. I HAVE FILED A COMPLAINT WITH FORD BUT THEY SAY IT IS WITHIN THEIR TOLERANCE. I BOUGHT THIS CAR FOR MY DAUGHTER BUT I AM AFRAID TO LET HER DRIVE WITHOUT ME. WHEN I FINALLY HAVE TO GIVE THIS CAR TO MY SIXTEEN YEAR OLD DAUGHTER, AND SHE LOSES HER LIFE BECAUSE OF THIS TRANSMISSION, IS WILL NOT BE TOLERABLE. *TR

04/22/2014
Components: POWER TRAIN
Incident Date: 09/23/2013
Crash: No
Fire: No
Vehicle Identification Number: 3FADP4BJ7DM******
Summary

-WHILE DRIVING MY CAR I NOTICED A GRINDING SOUND IN THE TRANSMISSION AS I TRIED TO ACCELERATE WHEN I PULLED OFF. NOT ONLY DID I HEAR A GRINDING SOUND, THE CAR ALSO STARTED JERKING AS IF IT WAS GOING TO STALL OUT. I RETURNED THE VEHICLE TO THE DEALER WHERE I PURCHASED THE CAR. THEY SAID THAT THE DROVE IT AND COULDN'T FIND ANYTHING WRONG. MY CAR WAS RETURNED AND I CONTINUED TO DRIVE IT EVEN THOUGH I WAS NOT PLEASED WITH THE RESULTS. IT WAS MY BELIEF THAT I WAS IGNORED BECAUSE I WAS A FEMALE. AFTER CONTINUED GRINDING AND STALLING BECOMING WORSE ESPECIALLY WHEN I WOULD PULL OUT IN TRAFFIC I AGAIN TOOK THE CAR TO THE DEALER AND THE KEPT THE VEHICLE FOR SEVERAL DAYS AND GAVE ME A LOANER CAR WHICH CONSEQUENTLY WAS THE SAME CAR THAT I HAD AND THE LOANER CAR SOUNDED JUST AS BAD AS MY CAR. WHEN I PICKED MY CAR UP THEY MECHANIC SAID THAT THE SOUND I WAS HEARING WAS NORMAL FOR THE TYPE OF TRANSMISSION THAT I HAD WHICH WAS A HIGH PERFORMANCE TRANSMISSION AND THAT'S HOW THE CLUTCH WORKED. THE THIRD TIME I TOOK THE CAR IN WAS ON 4-19-2014 AFTER I WAS ALMOST HIT BY A CAR AFTER GOING INTO TRAFFIC AND THE CAR BEGAN TO SPUTTER REPEATEDLY FOR 10-15 SECONDS. THE SALESMAN SAID THAT THERE WAS NOTHING THAT THE COULD DO BECAUSE THAT IS HOW THE CAR RUNS AND IT MEETS ALL FEDERAL GUIDELINES. I AM CONCERNED THAT IT SHOULDN'T TAKE SOMEONE LOSING THEIR LIFE FOR THIS SITUATION TO BE RESOLVED. I FEEL THAT THIS NEEDS TO BE INVESTIGATED BEFORE IT TRULY BECOMES A DEADLY MATTER. *TR

04/15/2014
Components: POWER TRAIN
Incident Date: 05/15/2013
Crash: No
Fire: No
Vehicle Identification Number: 3FADP4EJ2DM******
Summary

HARSH SHIFTING OF TRANSMISSION, OR OTHER TRANSMISSION SHIFTING COMPLAINTS/PROBLEMS. LOSS OF POWER ON INITIAL TAKE-OFF FROM A STOP OR FROM LOW SPEEDS. THE FEELING OF THE TRANSMISSION "SLIPPING". HARSH OR DELAYED ENGAGEMENT OF TRANSMISSION "JERKING" OR "SHUDDERING" UPON TAKE-OFF FROM A STOP THE MORE PERSONS ARE IN THE CAR AND A/C TURNED ON, THE WORSE THE PROBLEM. *TT

04/03/2014
Components: POWER TRAIN,ENGINE
Incident Date: 10/03/2013
Crash: No
Fire: No
Vehicle Identification Number: 3FADP4BJ9DM******
Summary

I PURCHASED MY 2013 FORD FIESTA FROM A DEALERSHIP IN MAY OF 2013, IN OCTOBER OF 2013, MY NOT EVEN 6 MONTH OLD CAR, STARTED TO MAKE GRINDING AND CRUNCHING NOISES IN THE ENGINE AND THE TRANSMISSION WAS SLIPPING. I CALLED THE DEALERSHIP AND TOOK IT IN. THEY REPLACED THE TRANSMISSION AND AFTER 8 WEEKS, I PICKED IT UP. THE NOISES WERE GONE, BUT QUICKLY CAME BACK A COUPLE MONTHS LATER, I KEPT GETTING TOLD IT WAS NORMAL, BUT IT HAS GOTTEN WORSE. I AM TRYING TO WORK WITH MY DEALERSHIP NOW TO QUICKLY GET THIS RESOLVED. I AM ALSO ONLY GETTING 25 MPG. *TR

03/27/2014
Components: POWER TRAIN
Incident Date: 08/01/2013
Crash: Yes
Fire: No
Summary

I PURCHASED MY 2013 FIESTA NEW OFF THE CAR LOT. IT WAS THE BIGGEST MISTAKE EVER. IT HAS BEEN IN THE REPAIR SHOP TWICE FOR CLUTCH REPLACEMENTS. I WAS IN AN ACCIDENT THE LAST TIME BECAUSE IT HESITATED AND THEN TOOK OFF AND RAN IN TO THE CAR IN FRONT OF ME. FORD DIDN'T CARE ABOUT THE ACCIDENT. I HAD TO ARGUE WITH THEM TO GET A CAR TO DRIVE WHILE THEY FIXED MY CAR YET AGAIN. IT HAS AGAIN STARTED HESITATING AND THEN EXCELLING QUICKLY AND I DON'T KNOW WHAT TO DO ANYMORE. I BOUGHT A NEW CAR FOR RELIABILITY AND THIS IS FAR FROM RELIABLE. IT IS VERY VERY LOUD ALSO. *TR

03/24/2014
Components: POWER TRAIN
Incident Date: 02/03/2014
Crash: No
Fire: No
Summary

BOUGHT MY FIESTA NEW OFF OF THE LOT IN 2013. TRANSMISSION HAS ALWAYS BEEN LOUD. CALLED SERVICE CENTER TO REPORT AND WAS TOLD THAT WAS NORMAL FOR THE TYPE OF TRANSMISSION I HAD. STARTING AT ABOUT 15000 MILES, CAR STARTED TO HESITATE WHEN TRYING TO GO INTO 1ST GEAR. ALSO CAR SPUTTERS IF TRYING TO PICK UP SPEED FOR PASSING. *TR

03/24/2014
Components: POWER TRAIN
Incident Date: 12/17/2013
Crash: No
Fire: No
Vehicle Identification Number: 3FADP4BJ1DM******
Summary

TL* THE CONTACT OWNS A 2013 FORD FIESTA. THE CONTACT STATED THAT WHILE DRIVING AND MAKING A LEFT TURN, THE SPEED SUDDENLY DECELERATED AND WOULD NOT RESPOND WHEN DEPRESSING THE ACCELERATOR PEDAL. THE VEHICLE WAS TAKEN TO THE DEALER WHERE IT WAS DIAGNOSED THAT THE TRANSMISSION MALFUNCTIONED. THE TRANSMISSION COMPUTER WAS REPROGRAMMED AND NO FURTHER INFORMATION WAS PROVIDED TO THE CONTACT REGARDING THE REPAIR. THE CONTACT STATED THAT THE VEHICLE CONTINUED TO EXPERIENCE THE DEFECT AFTER TEH REPAIRS. THE MANUFACTURER WAS NOTIFIED AND NO SOLUTION WAS OFFERED. THE FAILURE MILEAGE WAS 6,500.

02/27/2014
Components: POWER TRAIN
Incident Date: 08/09/2013
Crash: No
Fire: No
Vehicle Identification Number: 3FADP4BJXDM******
Summary

I PULLED INTO A PARKING SPACE, IMMEDIATELY PUT THE CAR IN REVERSE, STILL HAD MY FOOT ON THE BRAKE, STARTED TO MOVE MY FOOT TO STEP ON THE GAS AND THE CAR LURCHED FORWARD. THE LURCH WAS STRONG ENOUGH TO GO OVER A SPEED BUMP. I WAS ABLE TO STOP THE CAR (IT HAD GONE APPROXIMATELY 10 FEET). I PUT THE CAR INTO DRIVE AND WAS ABLE TO DRIVE FORWARD OUT OF THE AREA. IT STARTED TO DO THE SAME THING AGAIN YESTERDAY BUT I WAS PREPARED FOR IT AND SLAMMED DOWN ON THE BRAKE STOPPING IT. REVERSE IS A LONG WAY FROM DRIVE SO I AM NOT SURE WHAT IS HAPPENING. I HAD THE CAR INTO THE DEALER WHERE I BOUGHT THE CAR EARLIER BECAUSE OF THE LOUD GRINDING NOISE COMING FROM THE FRONT LEFT SIDE, FIRST THEY TOLD ME IT WAS A CABLE THEN THEY TOLD ME IT WAS THE TRANSMISSION AND NOTHING TO WORRY ABOUT, THAT THE NOISE WAS NORMAL. ALSO THE CAR ROLLS BACK ON EVEN THE SLIGHTEST INCLINE AND YOU HAVE TO KEEP YOUR FOOT ON THE BRAKE OR YOU WILL HIT THE CAR BEHIND YOU. THE TRANSMISSION DOES NOT SEEM TO BE OPERATING CORRECTLY, SLIPPING OR SOMETHING. I NOW HAVE A NOTE IN THE CAR AND WHENEVER I PUT IT INTO REVERSE I AM MONITORING IT BECAUSE I WOULD LIKE TO KNOW EXACTLY WHAT IS HAPPENING AND AT WHAT POINT. IT HAPPENED SO QUICKLY THE FIRST TIME THAT I WAS MORE IN SHOCK THAN ANYTHING ELSE AND JUST RELIEVED THAT I WAS ABLE TO STOP IT AND THAT IT CAUSED NO DAMAGE TO ANYONE OR ANYTHING, EVEN THE CAR ITSELF.

02/26/2014
Components: STRUCTURE,LATCHES/LOCKS/LINKAGES
Incident Date: 08/30/2013
Crash: No
Fire: No
Vehicle Identification Number: 3FADP4AJ3DM******
Summary

CLOSED DOOR AND DOOR BOUNCED BACK. LOCKING MECHANISM HAS BROKEN TWICE ON TWO DIFFERENT OCCASIONS. *TR

02/21/2014
Components: POWER TRAIN
Incident Date: 08/13/2013
Crash: No
Fire: No
Vehicle Identification Number: 3FADP4AJ8DM******
Summary

TL* THE CONTACT OWNS A 2013 FORD FIESTA. THE CONTACT STATED THAT WHILE ATTEMPTING TO ACCELERATE FROM A COMPLETE STOP, THE VEHICLE HESITATED AND THE TRANSMISSION SLIPPED. THE VEHICLE WAS TAKEN TO THE DEALER WHERE IT WAS STATED THAT THE VEHICLE WAS FUNCTIONING NORMALLY. THE MANUFACTURER WAS CONTACTED ABOUT THE FAILURE. THE FAILURE MILEAGE WAS NOT AVAILABLE.

02/12/2014
Components: POWER TRAIN
Incident Date: 02/13/2013
Crash: No
Fire: No
Vehicle Identification Number: 3FADP4BJ9DM******
Summary

TOOK MY CAR IN BEGINNING OF FEB 2014 THAT IS WHEN THEY WOULD HAVE A CAR FOR ME. THEY ENDED UP REPLACING THE CLUTCH IN TRANSMISSION.. DAYS LATER IT STARTED MAKING THE GRINDING RUBBING NOISE ON MY WAY TO RICH'S AUTO FOR THEM TO CHECK MY CAR. THEY TEST DROVE MY CAR DEFINITELY MAKING NOISE AS CAR IS SHIFTING, I LEFT THERE WENT TO THE STORE THE NOISE WAS SO LOUD THAT I FELT LUCKY TO GET HOME. FORD CO SERVICE REP FOR MY AREA MAKES AN APPT FOR A WEEK LATER. BARELY HEARD THE NOISE ON MY WAY THERE BUT THE CAR NOW HESITATES TO ACCELERATE WHILE DRIVING TO PASS SLOWER CARS. GOT TO 6-8 RPMS AND ADVANCE 1 MPH IN 5-10 SEC. THE DEALERSHIP SERVICE DEPT. COULD FIND ANYTHING WRONG EVERYTHING IS WITHIN THE LIMITS BY FORD STANDARD. I DO NOT FEEL SAFE DRIVING MY CAR AND HAVE REQUESTED A RETURN. THE WORSE MISTAKE I MADE WAS PURCHASING THE CAR. *TR

02/12/2014
Components: POWER TRAIN,VEHICLE SPEED CONTROL,ENGINE
Incident Date: 05/13/2013
Crash: No
Fire: No
Vehicle Identification Number: 3FADP4BJ6DM******
Summary

BOUGHT A 2013 FORD FIESTA BRAND NEW AND I HAVE HAD NOTHING BUT ISSUES WITH IT. IT FEELS LIKE SOMETHING IS GETTING CAUGHT WHEN I TRY TO ACCELERATE AND THEN WHEN IT DOES ACCELERATE IT JERKS, AND GRINDS AND ALL SORTS OF OTHER NOISES. WHEN I AM IN STOP-GO TRAFFIC IT FEELS LIKE IT IS BOUNCING UP AND DOWN AND AT POINTS I AM BEING JERKED IN MY SEAT ALONG WITH THE CAR. GOING UP A HILL IS THE WORST OF ALL BECAUSE IT MAKES NOISES AND SOUNDS/FEELS LIKE IT IS GOING TO STALL- SOMETIMES JUST TRYING TO GET UP A HILL FEELS LIKE I AM TRYING TO DRIVE THROUGH THICK MUD. I HAVE TAKEN IT BACK TO FORD SEVERAL TIMES AND THEY TELL ME IT IS NOTHING. ONE TIME THE LADY WHO WAS SCHEDULING THE APPOINTMENT TOLD ME THAT HER CAR DOES IT BUT IT IS NORMAL AND SOMETHING THAT YOU HAVE TO GET USED TO BECAUSE OF THE TRANSMISSION. WHEN I GET MY SHEET BACK AFTER I HAVE HAD IT IN THE SHOP THEY BARELY AND VAGUELY ACKNOWLEDGE HOW THEY CHECKED THE PROBLEM AND STATE THEY COULDN'T FIND ANYTHING. THERE IS NO WAY THAT IT IS NORMAL TO BE APPREHENSIVE WHEN DRIVING YOUR BRAND NEW CAR BECAUSE YOU ARE NOT SURE THAT YOU ARE GOING TO BE ABLE TO ACCELERATE IN TIME TO PULL OUT INTO TRAFFIC. *TR

02/06/2014
Components: POWER TRAIN
Incident Date: 12/19/2013
Crash: No
Fire: No
Summary

THE TRANSMISSION MAKES ALL KIND OF NOISES, JERKS, BOGS DOWN, AND HAS EVEN ALMOST STALLED GOING UP A HILL I'VE TAKEN IT TO FORD AND THEY SAID ITS "NORMAL". *TR

01/28/2014
Components: SUSPENSION,VEHICLE SPEED CONTROL,ENGINE
Incident Date: 08/20/2013
Crash: No
Fire: No
Summary

I BOUGHT A NEW 2013 FORD FIESTA IN NOVEMBER OF 2012. I HAVE HAD NOTHING BUT PROBLEMS SINCE. IT HAS BEEN IN THE SHOP MORE THAN 3 TIMES, ONCE WAS A BROKEN CATALYTIC CONVERTER, THE OTHER TIME WAS A SOAKED CLUTCH, AND ANOTHER TIME WAS TO GET RECALIBRATED. THIS CAR HAS ACCELERATION ISSUES AND ALMOST CAUSES MANY ACCIDENTS FOR ME, IT IS SHAKY AND BUMPYS, AND JUMPY. EVERYTIME I TAKE IT IN THERE IS SOMETHING WRONG WITH AND THEY ADVISED ME ITS NOT NORMAL FOR NEW CARS, WHEN I READ THE REVIEWS EVERYONE HAS THE SAME ISSUES. THERE IS ALSO A ROLL BACK WHEN YOU STOP AND PRESS THE GAS TO GO, I HAVE ALMOST HIT MULTIPLE CARS IN FRONT OF ME BECAUSE OF THIS. *TR

01/16/2014
Components: POWER TRAIN
Incident Date: 08/09/2013
Crash: No
Fire: No
Vehicle Identification Number: 3FADP4EJ2DM******
Summary

TL* THE CONTACT OWNS A 2013 FORD FIESTA. THE CONTACT STATED THAT THE VEHICLE HESITATED AND LUNGED FORWARD. THE VEHICLE WAS TAKEN TO THE DEALER MULTIPLE TIMES WHERE THE TECHNICIAN DIAGNOSED THAT THE TRANSMISSION NEEDED TO BE REPLACED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE VEHICLE WAS NOT REPAIRED. THE FAILURE MILEAGE WAS 15,426 AND THE CURRENT MILEAGE WAS 20,300.

01/07/2014
Components: POWER TRAIN
Incident Date: 01/01/2014
Crash: No
Fire: No
Summary

CAR, JUMPS FORWARD WHEN ENGAGING FROM A STOP, AND LOUD NOISE HEARD ON DRIVER'S SIDE WHEN TURNING. CAR WOULD NOT START HAD TO TOW IT TO DEALERSHIP. *TR

01/04/2014
Components: POWER TRAIN,VEHICLE SPEED CONTROL
Incident Date: 03/20/2013
Crash: No
Fire: No
Summary

I OWN A 2013 FORD FIESTA. WE BOUGHT IT NEW OFF THE LOT. A MONTH AFTER PURCHASE THE VEHICLE'S TRANSMISSION STARTED TO SPUTTER AND FAIL TO SHIFT INTO GEAR. SEVERAL TIMES IT WAS A LITTLE NERVE RACKING AND UNSAFE BECAUSE THE VEHICLE WOULD FAIL TO ACCELERATE IN A TIMELY MANNER. THIS IS A BIG PROBLEM WHEN YOU TRY TO MERGE WITH TRAFFIC OR PASS ANOTHER VEHICLE, OR EVEN TRAVEL THROUGH AN INTERSECTION. WE HAVE TAKEN THE VEHICLE TO FORD 4 DIFFERENT TIMES TO GET FIXED AND NOTHING SEEMS TO WORK, IT JUST GETS WORSE. NOW THE VEHICLE SHAKES WHEN THE TRANSMISSION TRIES TO SHIFT, MY WIFE HAD TO PULL OVER AND STOP ON THE FREEWAY BECAUSE THE VEHICLE WOULD NOT SHIFT INTO A GEAR. SHE ALMOST GOT HIT BY ANOTHER VEHICLE. *TR

12/18/2013
Components: POWER TRAIN
Incident Date: 05/13/2013
Crash: No
Fire: No
Vehicle Identification Number: 3FADP4TJXDM******
Summary

LOUD, CLUNKING NOISE AND FEEL WHILE BRAKING PULLING INTO PARKING SPOTS. IT FELT LIKE THE FRONT END WAS GOING TO FALL OUT. *TR

12/18/2013
Components: POWER TRAIN
Incident Date: 08/30/2013
Crash: No
Fire: No
Vehicle Identification Number: 3FADP4TJXDM******
Summary

TWO PROBLEMS: 1) WHEN TRYING TO ACCELERATE GENTLY FROM A STOP (AS IN A 4-WAY STOP SITUATION) THE VEHICLE ENGAGES VIOLENTLY AND SURGES FORWARD. I HAVE TO REACT QUICKLY IN THIS SITUATION AND SLAM ON THE BRAKES TO AVOID HITTING THE CAR IN FRONT OF ME. 2) WHEN TRYING TO ACCELERATE TO MERGE INTO TRAFFIC, THE CAR REVS (TRANSMISSION MAKES A LOT OF NOISE) BUT DOES NOT ACCELERATE. I HAVE HAD DANGEROUS SITUATIONS WHEN I COULD NOT ACCELERATE AND CARS WERE COMING UP ON ME QUICKLY. *TR

12/18/2013
Components: POWER TRAIN
Incident Date: 09/24/2013
Crash: No
Fire: No
Vehicle Identification Number: 3FADP4TJXDM******
Summary

WHEN CHANGING LANES, WHICH REQUIRED ME TO ACCELERATE WHILE MERGING INTO FASTER-MOVING TRAFFIC, THE CAR'S TRANSMISSION MADE A LOT OF NOISE AND THE RPM'S WERE HIGH, BUT THE CAR DID NOT ACCELERATE (THIS OCCURRED TWICE IN ONE DAY). ONCOMING TRAFFIC CAME CLOSE TO HITTING ME, AND IT WAS FRIGHTENING. *TR

12/18/2013
Components: LATCHES/LOCKS/LINKAGES
Incident Date: 10/04/2013
Crash: No
Fire: No
Vehicle Identification Number: 3FADP4TJXDM******
Summary

I HAVE THE S PACKAGE, SO THE DOORS CAN ONLY BE LOCKED BY KEY OR BY THE INTERIOR POWER DOOR LOCK BUTTON. IF THE DOORS ARE LOCKED BY KEY (WHICH IS HOW I USUALLY LOCK MY CAR), AND THEN THE PASSENGER DOOR IS UNLOCKED FIRST, THE INTERIOR POWER DOOR LOCK BUTTON DOES NOT OPERATE. THIS IS A SAFETY PROBLEM IN NUMEROUS WAYS: I DISCOVERED THE PROBLEM WHEN MY TEENAGE DAUGHTER WANTED TO SIT IN THE CAR WHILE I DID GROCERY SHOPPING AND COULD NOT LOCK HERSELF IN THE CAR (WHICH IS A SAFETY RULE I REQUIRE). ANOTHER PROBLEM WOULD BE IF I NEEDED TO GET INTO THE CAR QUICKLY FROM THE NEAREST SIDE IF I FELT UNSAFE, AND THEN LOCK MYSELF IN WHILE CALLING 911--CAN'T DO IT IN THIS CAR. ASIDE FROM SAFETY, THIS IS A REAL INCONVENIENCE. WHEN I REPORTED THE PROBLEM TO THE FORD DEALERSHIP WHERE I BOUGHT MY CAR AND ASKED THEM TO FIX IT, THEY SAID THEY HAD NEVER ENCOUNTERED THIS PROBLEM AND CALLED IT INTO THE FORD HOTLINE. AFTER CONSULTING WITH THE HOTLINE THEY TOLD ME THE CAR WAS DESIGNED THIS WAY, SO THERE WAS NOTHING TO FIX. THEY EVEN TRIED IT ON SEVERAL CARS IN THEIR LOT AND THEY ALL MALFUNCTIONED THE SAME WAY. I WAS NOT TOLD ABOUT THIS "DESIGN" FEATURE BEFORE I PURCHASED THE CAR--AND, BELIEVE ME, IT WOULD HAVE BEEN A DEAL-BREAKER--BUT FORD WILL NOT ADMIT THAT IT IS A DESIGN FLAW. *TR

11/25/2013
Components: POWER TRAIN
Incident Date: 06/03/2013
Crash: No
Fire: No
Vehicle Identification Number: 3FADP4AJ7DM******
Summary

ON MARCH 30 I BOUGHT A BRAND NEW CAR 2013 FORD FIESTA, THE CAR STARTED MAKING GRINDING NOISE THE SECOND DAY UPON TAKEOFF FROM A STOP, AND ALSO WHEN SHIFTING AT SLOWER SPEEDS. I TOOK THE CAR TO THE DEALER ONLY ONE WEEK AFTER THE PURCHASE. THEY TOLD ME THAT THE NOISES WERE NORMAL. ONE MONTH AFTER I HEARD THE GRINDING NOISES MORE FREQUENTLY AT FIRST AND SECOND GEAR, ROUGH GRINDING, I TOOK THE CAR BACK TO THE DEALER FOR SOME DAYS, AFTER THIS, THEY TOLD ME SOME NOISES ARE NORMAL AND GAVE ME AN EXPLANATION LETTER FROM FORD, THE CHARACTERISTICS THEY TALK ABOUT ARE DIFFERENT FROM THE ONES I HEARD, BUT THEY TOLD ME I SHOULD WAIT UNTIL 5K MILES. AFTER 6400 MILES, I TOOK THE CAR BACK AGAIN EXPLAINING THAT THE CAR IS MAKING LOUDER NOISES NOT ONLY FROM 5 TO 15MPH BUT I ALSO HEARD THE SOUND EVEN AT 60MPH, THE CAR SHAKES FROM TIME TO TIME DURING THE LOUDER NOISES AND THIS NOISES SOUNDS DIFFERENT EVERY DAY, DIFFERENT SOUNDS FOR THE SAME SHIFT, AND NOW, THIS SOUNDS ARE LONGER, FROM 3 SECONDS UP TO 50 SECOND OR MORE, THIS IS NOT A SHIFT. I HAVE READ THE LETTER FROM FORD AND THEY SAY A SLIGHT GRINDING NOISE, THAT IS NOT THE DESCRIPTION FOR A SOUND WHICH LAST MORE THAN 30 SEC (DISTANCE MORE THAN 1500 FEET WITH A GRINDING NOISES). I ALSO EXPLAIN THAT, I DROVE A FIESTA WITH ONLY 6 MILES, SAME YEAR, TRANSMISSION AND TEMPERATURE BUT DIFFERENT SOUNDS. THIS ONE MADE A LIGHT GRINDING NOISE JUST AS THE FORD LETTER DESCRIBES. THEIR RESPONSE, THE NOISES CAN BE DIFFERENT FROM CAR TO CAR'. BUT THE DIAGNOSTIC TIPS' FROM FORD'S LETTER SAYS; THE CAR HAS TO BE COMPARED WITH A LIKELY VEHICLE, IN ORDER TO DETERMINE IF THE NOISES ARE NORMAL OR NOT'. I BELIEVE THE FORD FIESTA DOESN'T HAVE THE SAME QUALITY. AFTER CHECKING THE CAR BY THE 3RD TIME AND LOADED AN UPGRADE FOR THE SOFTWARE, THEY TOLD ME THAT EVERYTHING IS NORMAL, BUT TO DATE, THIS UPGRADE DIDN'T WORK AT ALL. *TR

11/20/2013
Components: SERVICE BRAKES
Incident Date: 11/19/2013
Crash: Yes
Fire: No
Summary

LAST NIGHT I WAS DRIVING IN THE HIGHWAY, THERE WAS TRAFFIC CONGESTION AND I TRIED TO BRAKE BUT THE BRAKES DIDN'T RESPOND EVEN WHEN I PUSHED THE BRAKE UNTIL THE END. FINALLY, MY CAR IMPACTED THE OTHER CAR. AFTER THAT, WHEN I TRIED TO MOVE THE CAR TO THE SIDE, I ALMOST COLLIDE THE CAR AGAIN BECAUSE THIS TIME THE BRAKE WAS BLOCKED AND I HAD TO PUT THE PARKING POSITION QUICKLY. THIS HAPPEN TO ME BEFORE BUT I WAS IN A PARKING LOT, THE SPEED WAS VERY LOW AND I COULD CONTROL THE SITUATION. I DIDN'T PAY TO MUCH ATTENTION IN THAT MOMENT WHEN BECAUSE IT DIDN'T HAPPEN AGAIN UNTIL LAST NIGHT WHEN I HAD THE ACCIDENT. I ALSO HAVE BEEN FACING PROBLEMS WITH THE STEERING OF THE CAR. I TURNED ON THE CAR AND WHEN I PUT IT IN DIRECT, THE CAR WENT BACKWARD AND THE OPPOSITE, I PUT IT IN REVERSE AND THE CAR WENT FORWARD. IT HAPPENED LIKE THREE TIMES. DURING THIS YEAR. THIS IS A NEW CAR THAT I BOUGHT ON DECEMBER LAST YEAR, AND I DON'T FEEL SAFE DRIVING THIS CAR. *TR

11/16/2013
Components: POWER TRAIN,VEHICLE SPEED CONTROL,ENGINE
Incident Date: 11/09/2013
Crash: No
Fire: No
Vehicle Identification Number: 3FADP4EJ0DM******
Summary

FROM A STOP SIGN MAKING A RIGHT TURN ONTO A HIGHWAY MY 2013 FORD FIESTA NOW DECIDES TO MAKE LOUD GRINDING NOISES FROM THE 6 SPEED AUTO TRANSMISSION WHEN ACCELERATE TO NORMAL HIGHWAY SPEED HESITATES AND ALMOST WAS REAR ENDED FROM THE VEHICLE BEHIND ME HAD TO QUICKLY PULL TO THE RIGHT OF THE ROAD BEFORE MERGING BACK ON THE HIGHWAY . HAVE TAKEN TO THE DEALER THREE TIMES FOR UNUSUAL TRANSMISSION SLIPPAGE, AND NOISES WAITING ON A BACK ORDER DUAL CLUTCH KIT PART ,1700 HUNDRED ON BACK ORDER WAS TOLD MAY TAKE UP TO 6 MONTHS FOR THIS PART TO ARRIVE. *TR

11/16/2013
Components: POWER TRAIN,VEHICLE SPEED CONTROL,ENGINE
Incident Date: 04/15/2012
Crash: No
Fire: No
Summary

AFTER A LONG BATTLE WITH THE DEALERSHIP OVER A PREVIOUS DEATH TRAP[USED] THE OWNER AGREED TO RECTIFY THAT ISSUE WITH A BRAND NEW 2013 FORD FIESTA.THAT WAS A GREAT THOUGHT TILL THE FIRST ENGINE LIGHT COMING ON,THEY FOUND NO REASON EXCEPT THE GAS TANK HAS NO CAP.I WAS TOLD THIS IS DIRT AROUND THE SEAL AND IT WILL KEEP HAPPENING UNLESS I BUY MY OWN CAP. WELL IT WASN'T LONG AND MY CAR STARTED SPITTING MISSING HESITATING,ENGINE LIGHT COMES BACK ON I TAKE IT BACK IN THEY BELIEVE THERE IS A PINHOLE IN MY GAS LINE.THEY KEEP MY CAR FOR A WEEK THEY DID SUPPLY A LOANER NOT A FIESTA !!!! I TOLD THEM OF THE ISSUES BUT THEY FOUND NOTHING.NOW A COUPLE WEEKS AGO I TOOK IT BACK FOR THESE ISSUES I HAD POINTED OUT TO THEM PREVIOUSLY.I HAD THE SERVICE PERSON RIDE ALONG HE FELT AA OF THE ISSUES HEARD ALL OF THE SOUNDS THE GRINDING ,REVVING.I AM SO AFRAID IN THIS CAR GETTING ON AND OFF RAMPS IT DOESN'T PICK UP SPEED IT ALMOST SOUNDS LIKE THE GEARS ARE REVERSING.I CANNOT PASS ANYONE,I LIVE IN A HIGHLY TRAVELED AREA FOR TOURISTS WHO DON'T DRIVE THE SAME AS LOCALS ON SINGLE LANE ROADS.A BRAND NEW CAR ISNT SUPPOSE TO MAKE YOU FEEL THAT YOU WERE BETTER OFF NOT HAVING A CAR. FORD SHOULD BE ASHAMED ...YOU DONT TAKE SHORTCUTS OR RUSH A PRODUCT THAT CAN BADLY AFFECT HUNDREDS OF THOUSANDS OF PEOPLE. I WANT OUT OF MY CONTRACT I OWE MORE THAN THIS CAR IS WORTH,I DO BLAME THE DEALER ALSO FOR CONTINUING TO SELL THIS DEATH TRAP. JUST SAYING ENOUGH PEOPLE ARE HAVING THE SAME ISSUES AND IF ANYONE WHO HAS MADE THIS COMPLAINT ENDS UP IN AN ACCIDENT DUE TO THESE OBVIOUS ISSUES THAT HAVE BEEN BROUGHT TO THE ATTENTION OF FORD ,DEALERSHIPS AND THE NATIONAL SAFETY BOARD I HOPE THESE FAMILIES SUE YOUR PANTS OFF. FORCING YOU OUT OF BUSINESS.UNLESS YOU RECTIFY EACH PERSONS INDIVIDUAL SITUATION AND NOT A GENERAC BRUSHOFF.BEEN THERE DONE THAT.GET ON THE BALL AND FIX THIS PROBLEM NOW! *TR

11/13/2013
Components: POWER TRAIN
Incident Date: 10/28/2013
Crash: No
Fire: No
Summary

HAVE OWNED THIS CAR FOR A YEAR. PAST FEW MONTHS HAVING LOTS OF DIFFICULTY GOING FROM STOP TO 1ST GEAR. HESITATES, SHAKES, MAKES GRINDING AND SCARY NOISES WHEN SHIFTING. WAS DRIVING UP A HILL AND THE CAR WOULD NOT SHIFT IN A LOW GEAR WHICH WAS THE REASON FOR GETTING IT IN TO THE DEALER IN A HURRY. THE CAR IS DANGEROUS, IT HESITATES. IT IS SCARY TO PULL OUT IN TRAFFIC AND NOT HAVE THE CAR GO WHEN IT SHOULD. NOW MY CAR IS SITTING AT THE FORD DEALER FOR ALMOST 3 WEEKS AND THEY CANNOT GET THE PARTS TO REPAIR THE TRANSMISSION. THEY CANNOT GIVE ME A DATE AS TO WHEN MY CAR WILL BE FIXED. I HAVE LOST ALL CONFIDENCE IN THE CAR, I WANT MY MONEY BACK. THE CAR SCARES ME AND I DON'T WANT TO DRIVE IT ANYMORE. *TR

11/13/2013
Components: POWER TRAIN
Incident Date: 05/16/2013
Crash: No
Fire: No
Summary

WITH A NEW 2013 FIESTA THE TRANS STARTED MAKING GRINDING NOISE AT SLOWER SPEEDS WITH A LIGHT FOOT. FIRST AND SECOND GEAR WOULD BE VERY ROUGH GRINDING AND SLOW TO MOVE. TOOK THE CAR IN AND THEY TRIED TO TELL ME SOME NOISE IS NORMAL, SO I MADE THE SERVICE ADVISER DRIVE IT. WELL THEY HAD IT FOR 6 WEEKS TO REBUILD THE TRANS. 3 WEEKS LATER THE NOISE WAS BACK. FORD DID A REPROGRAM ON THE COMPUTER. THIS WENT ON FOR 3 MONTHS OF THEM TELLING ME THE NOISE IS NORMAL. I FINALLY BUGGED THEM ENOUGH THAT THEY TOOK THE TRANS APART AND FOUND THAT THE GEARS WERE CHARRED AND HAD LOTS OF PLAY IN THEM. SO AFTER ANOTHER 4 WEEKS IN THE SHOP THEY REPLACED IT IN OCT '13 A WEEK AFTER THE REPLACEMENT THE CAR STILL HESITATES WHEN STARTING TO MOVE FROM A STOP. FORD'S PEOPLE ARE STILL SAYING ITS "NORMAL" CAR HAD 8000 MILES WHEN TRANS WAS REPLACED. *TR

11/11/2013
Components: POWER TRAIN
Incident Date: 09/30/2013
Crash: No
Fire: No
Vehicle Identification Number: 3FADP4BJXDM******
Summary

I AM EXPERIENCING ISSUES WITH MY 2013 FORD FIESTA SE. I HAVE NOTICED THAT BETWEEN SPEEDS OF 5 AND ABOVE THAT THERE IS A CRUNCHING NOISE COMING FROM THE ENGINE. THE CAR ALSO LUNGES WHEN SHIFTING OR SLOWING DOWN MAKING IT HARDER TO STOP. I HAVE CALLED FORD'S CONSUMER CARE HOTLINE AND WAS TOLD THIS IS A NORMAL TRAIT FOR THE VEHICLE, BUT WHEN I EXPLAINED THAT WHEN I TEST DROVE THE CAR, IT DID NOT DO ANY OF THIS. THE CAR NOW HAS 1300 MILES ON IT AND IT SEEMS THAT THE CRUNCHING, LUNGING AND HESITATION IS GETTING WORSE. I FEEL LIKE I HAVE BEEN RIPPED OFF BY FORD MOTOR COMPANY FOR NOT BEING ADVISED OF THIS ISSUE BEFORE HAND. I PUT MY TRUST IN FORD AND EVIDENTLY THAT WAS THE WRONG THING TO DO. *TR

10/25/2013
Components: UNKNOWN OR OTHER
Incident Date: 09/02/2013
Crash: No
Fire: No
Vehicle Identification Number: 3FADP4BJ7DM******
Summary

MY CAR HAS BEEN JERKING WHEN ACCELERATING AND COMING TO A STOP. THERE IS ALSO A SCRATCHING NOISE WHEN YOU TURN. I TOOK MY CAR IN AND THE FOLLOWING WAS FOUND: SERVICE APPT. 1: COMPUTER NEEDED TO BE REPROGRAMMED SERVICE APPT 2: A PART OF THE TRANSMISSION NEEDED TO BE REPLACED SERVICE APPT 3: THEY SAID THEY COULD NOT FIND ANYTHING ELSE WRONG. AND THE CAR IS EVEN WORSE. NOW IT IS ABOUT READY TO STALL ON ME. AFTER DOING SOME RESEARCH I FOUND OUT THERE IS SIX RECALLS ON THE CAR. 50 PERCENT OF MY WORK WEEK IS SPENT DRIVING IN THE CAR. IN THE PAST FOUR WEEKS THIS HAS BEEN AN EXTREME INCONVENIENCE. THIS IS AN EXTREME SAFETY HAZARD AND THE VEHICLES SHOULD BE RECALLED. THIS NOT SAFE FOR THE OWNER OF THE CAR OR OTHER PEOPLE ON THE ROAD. MY CAR IS GOING STRAIGHT BACK TO THE DEALERSHIP TOMORROW AND I AM DEMANDING A REFUND. THIS CAR IS ONLY 6 MONTHS OLD. PLEASE RECALL THESE VEHICLES. THIS IS A HAZARD. *TR

10/24/2013
Components: POWER TRAIN
Incident Date: 09/16/2013
Crash: No
Fire: No
Vehicle Identification Number: 3FADP4BJ4DM******
Summary

WHEN I TOOK MY CAR IN FOR AN OIL CHANGE THEY SAID MY OIL WAS LEAKING SO I TOOK IT INTO A FORD DEALERSHIP. THE DEALERSHIP PUT SOME DYE IN MY ENGINE FLUID AND TOLD ME TO BRING IT BACK AFTER I DROVE ANOTHER 500 MILES. WHEN I BROUGHT IT BACK IN THEY SAID MY TRANSMISSION HAD A LEAK. WHILE DRIVING IT FOR THE PAST FEW MONTHS I'VE ALSO NOTICED IT SPUTTERING WHEN I ACCELERATE. THIS HAS SEEMED TO WORSEN SINCE TAKING IT IN AS WELL. MY CAR IS CONSTANTLY STALLING WHEN I MAKE LEFT TURNS OR START GOING AFTER BEING STOPPED OR SLOWING DOWN. I AM VERY CONCERNED AND SCARED THAT WHILE I AM DRIVING WITH MY 3 YEAR OLD IN THE BACKSEAT IT WILL STALL JUST A LITTLE TOO LONG AND CAUSE AN ACCIDENT HARMING HIM. THERE HAVE BEEN SOME CLOSE CALLS ALREADY AND I AM NOT HAPPY TO DISCOVER MANY PEOPLE ARE HAVING THIS PROBLEM WITH THE 2013 FORD FIESTAS. THIS CAR IS NOT SAFE FOR ANYONE TO DRIVE. *TR

10/16/2013
Components: ENGINE
Incident Date: 06/15/2013
Crash: No
Fire: No
Summary

TL* THE CONTACT OWNS A 2013 FORD FIESTA. THE CONTACT STATED THAT WHILE DRIVING APPROXIMATELY 5 MPH, SHE NOTICED A LOUD GRINDING AND GROWLING NOISE UPON ACCELERATION . THE VEHICLE ALSO JERKED FORWARD AT DIFFERENT SPEEDS. THE VEHICLE WAS TAKEN TO THE DEALER THREE DIFFERENT TIMES WHERE THEY WERE UNABLE TO DIAGNOSE THE FAILURE. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE VEHICLE WAS NOR REPAIRED. THE VIN WAS NOT AVAILABLE. THE APPROXIMATE FAILURE MILEAGE WAS 1,300.

10/11/2013
Components: POWER TRAIN
Incident Date: 09/05/2013
Crash: No
Fire: No
Vehicle Identification Number: 3FADP4EJ0DM******
Summary

TL* THE CONTACT OWNS A 2013 FORD FIESTA. THE CONTACT STATED THAT WHILE DRIVING APPROXIMATELY 5 MPH, THE VEHICLE BEGAN TO SLIP GEARS IN A JERKING MOTION. THE FAILURE RECURRED WHENEVER THE VEHICLE WAS IN OPERATION. THE VEHICLE WAS TAKEN TO AN AUTHORIZED DEALER, WHO INFORMED THE CONTACT THAT THE FAILURE WAS CONTRIBUTED TO THE TRANSMISSION. THE PARTS THAT WERE REPLACED CONSISTED OF BOTH SNAP RINGS, REAR SPLENDOR PLATE AND NUTS. THE FAILURE CONTINUED AFTER THE REPAIR WAS PERFORMED. THE VEHICLE WAS NOT FURTHER REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE PROBLEM. THE APPROXIMATE FAILURE MILEAGE WAS 2,000.

10/10/2013
Components: POWER TRAIN,ENGINE
Incident Date: 08/12/2013
Crash: No
Fire: No
Vehicle Identification Number: 3FADP4EJ9DM******
Summary

WAS AT A COMPLETE STOP. WENT TO STEP ON GAS TO TURN RIGHT AND THE CAR WOULD NOT GO ABOVE 7 MPH FOR ABOUT 8 SECONDS, THEN IT SHIFTED HARD INTO SECOND GEAR AND SPED DOWN THE STREET. I COMPLETED 4 MORE TURNS AROUND THE BLOCK OF MY HOUSING TRACK AND AT ALL 4 IT DID THE SAME THING UNTIL I REACHED MY DRIVEWAY AND HAD IT TOWED TO A DEALER. *TR

10/09/2013
Components: POWER TRAIN
Incident Date: 10/09/2013
Crash: No
Fire: No
Vehicle Identification Number: 3FADP4BJ9DM******
Summary

WHILE PULLING OUT OF A GAS STATION PARKING LOT INTO TRAFFIC THE TRANSMISSION SPUTTERED AND PAUSED FOR ABOUT 2 SECONDS ALMOST CAUSING THE ON COMING TRAFFIC TO HIT MY CAR. THERE WAS ALMOST NO ROOM FOR THE ON COMING CAR TO GO AROUND ME. NEAR MISS FROM BEING HIT ON THE DRIVERS DOOR FROM THE FRONT OF THE ON COMING CAR. *TR

10/03/2013
Components: ENGINE
Incident Date: 08/15/2013
Crash: No
Fire: No
Vehicle Identification Number: 3FADP4BJ5DM******
Summary

TL* THE CONTACT OWNS A 2013 FORD FIESTA. THE CONTACT STATED THAT WHILE AT A STOP SIGN, THE VEHICLE SHOOK AND THE CONTACT NOTICED AN ABNORMAL RATTLING FROM THE ENGINE ON SEVERAL SEPARATE OCCASIONS. THE VEHICLE WAS TAKEN TO THE DEALER FOR DIAGNOSIS BUT THEY WERE UNABLE TO DUPLICATE THE PROBLEM. THE MANUFACTURER WAS NOT NOTIFIED. THE APPROXIMATE FAILURE MILEAGE WAS 26,000.

09/27/2013
Components: POWER TRAIN
Incident Date: 09/27/2013
Crash: No
Fire: No
Vehicle Identification Number: 3FADP4BJ9DM******
Summary

GOING UP A STEEP HILL IN MORNING RUSH HOUR BUMPER TO BUMPER. MY CAR STALL, STOPPED AND THE AUTOMATIC TRANSMISSION WOULD NOT ENGAGE. THIS CAUSED ME TO GRAZE THE BUMPER OF THE CAR NEXT TO ME AND PUT A FEW VERY SMALL SCRATCHES ON THE REAR LEFT SIDE OF THE CAR. NO ACCIDENT REPORT NEEDED. THE DAMAGE WAS SO MINOR IT WAS ONLY VISIBLE AT A CLOSE LOOK. POLISH SEEM TO COVER IT. MY CAR WOULD NOT START MOVING UNTIL CARS A HEAD OF ME GAVE ME ENOUGH SAFE SPACE TO PUSH HARD ON THE ACCELERATOR AND GET THE AUTOMATIC TRANSMISSION TO KICK IN.THIS COULD HAVE CAUSED AN ACCIDENT. NOT LIFE THREATENING BUT SOMEONE COULD HAVE SERIOUSLY BEEN HURT. *TR

09/21/2013
Components: POWER TRAIN
Incident Date: 09/10/2013
Crash: No
Fire: No
Vehicle Identification Number: 3FADP4BJ9DM******
Summary

AT A GREEN LIGHT ABOUT TO TURN LEFT I STARTED MY TURN. M Y TRANSMISSION PAUSE BEFORE MAKING THE TURN. THE ON COMING CAR HAD TO SWERVE TO MISS ME AND ALMOST CRASHED INTO ANOTHER CAR. SINCE THERE WAS NO CONTACT ALL CARS CONTINUED WITH OUT STOPPING.

09/21/2013
Components: POWER TRAIN
Incident Date: 09/17/2013
Crash: No
Fire: No
Vehicle Identification Number: 3FADP4BJ9DM******
Summary

WHILE AT A STOP ON A FREEWAY ENTRANCE RAMP I SAW AN OPENING AND GENTLY STEPPED ON THE GAS. I SHOULD HAVE HAD EASY ENTRANCE TO THE FREEWAY BUT MY CAR TRANSMISSION WOULD NOT START THE CAR MOVING UNTIL I STEPPED ON THE EXCELLRATOR TO THE FLOOR. THE ON COMING CAR COMING BEHIND ME HAD TO MAKE A VERY DANGEROUS LANE CHANGE TO KEEP FROM SLAMMING INTO THE BACK OF THE CAR. THERE WAS NO DAMAGE TO EITHER CAR AND THE CAR BEHIND CONTINUED.

09/12/2013
Components: POWER TRAIN,ENGINE
Incident Date: 06/26/2013
Crash: No
Fire: No
Vehicle Identification Number: 3FADP4EJ2DM******
Summary

JUNE 2013, FORD FIESTA 2013 (BOUGHT NEW OCT 2012) BEGAN TO SHUDDER UPON TAKEOFF FROM A STOP AND ALSO WHEN SHIFTING BETWEEN 1ST AND 2ND GEAR. TOOK CAR TO DEALERSHIP ON JULY 18, 2013; THEY PERFORMED A SOFTWARE UPDATE AND SAID (AT THAT TIME) IF THAT DIDN'T WORK THE CLUTCH WOULD HAVE TO BE REPLACED. TOOK CAR BACK ON SEPTEMBER 4, 2013. TOOK MECHANIC OUT BUT TRAFFIC WAS HEAVY AND I COULDN'T REPRODUCE THE EXACT ISSUE. HOWEVER, PROBLEMS LISTED ABOVE STILL PERSIST, AND AN ADDITIONAL ISSUE OF POWER LOSS WHEN TURNING THE CORNER AT SPEEDS OF 10 MPH OR LESS HAS DEVELOPED. *TR

09/10/2013
Components: ELECTRICAL SYSTEM,ENGINE
Incident Date: 07/01/2013
Crash: No
Fire: No
Vehicle Identification Number: 3FADP4AJ5DM******
Summary

TOOK CAR TO GET ACCELERATOR STICKING, CHUGGING DOWN, LOOSING POWER FOR THE 5TH TIME. WHEN THEY PUT IT ON THE COMPUTER TO SEE WHAT WAS WRONG THEY FOUND OUT THAT THE LAST DEALER THAT DID THE AIRBAG RECALL LEFT THE THING UNPLUGGED. WHAT? REALLY? IF WE WOULD HAVE GOT THE ACCELERATOR TO STICK OR CAR DIE WHEN I WAS PULLING OUT AND GOT HIT AND MY HUSBAND WOULD HAVE GOTTEN HURT BECAUSE THE AIRBAG DIDN'T DEPLOY, WHAT WOULD THEIR EXCUSE BE THIS TIME. *TR

09/10/2013
Components: AIR BAGS
Incident Date: 07/01/2013
Crash: No
Fire: No
Vehicle Identification Number: 3FADP4AJ5DM******
Summary

THERE WAS AN AIR BAG RECALL ON MY CAR FOR THE PASSENGER SIDE. I GUESS IT WAS CHANGED, BUT ANOTHER DEALER FOUND OUT THAT THE AIR BAG WAS LEFT UNPLUGGED FOR ALL OF THIS TIME. THANK GOD I DIDN'T HAVE A WRECK AND MY HUSBAND WAS WITH ME. GREEN FORD IN NORTH CAROLINA HAS SERVICED THIS VEHICLE SEVERAL TIMES AS WELL AS 3 TIMES I HAVE HAD IT IN FOR REPAIR AND IT IS STILL NOT REPAIRED. IF THEY PUT IT ON THE COMPUTER LIKE THEY SAID THEY WOULD HAVE CAUGHT THAT THE THING WAS UNPLUGGED AS DID THE DEALER THAT HAS IT NOW. *TR

09/10/2013
Components: POWER TRAIN
Incident Date: 05/14/2013
Crash: No
Fire: No
Vehicle Identification Number: 3FADP4EJ6DM******
Summary

CONSISTENT GRINDING OF THE PART IN THE TRANSMISSION WHEN STARTING AND DRIVING UP TO 35 MPH. FIRST THROUGH FOURTH GEAR GRINDING WITH JERKINESS THROUGHOUT. *TR

09/09/2013
Components: POWER TRAIN
Incident Date: 11/15/2012
Crash: No
Fire: No
Summary

I HAVE A RATTLING SOUND THAT SEEMS TO COME FROM THE TRANSMISSION WHEN I DRIVE BETWEEN 25 AND 50 MPH. I HAVE REPORTED THE ISSUE AND EVEN ESCALATED IT TO FORD REGIONAL CUSTOMER CARE. FORD HAS IDENTIFIED IT AS A KNOWN ISSUE, BUT THEY HAVE NOT DONE ANYTHING ABOUT IT. *TR

09/04/2013
Components: POWER TRAIN
Incident Date: 03/11/2013
Crash: No
Fire: No
Summary

I BOUGHT A 2013 FORD FIESTA IN MARCH. AFTER DRIVING IT FOR ABOUT A WEEK OR TWO I NOTICED A RATTLING NOISE AND SOME JERKING WHEN THE CAR SHIFTS GEARS. I TOOK IT TO MONTEBELLO FORD WHERE I BOUGHT THE CAR AND THEY TOLD ME THAT WAS NORMAL AND BECAUSE OF THE TRANSMISSION IT USES. I DIDN'T BELIEVE THEM SO I TOOK IT TO ANOTHER DEALERSHIP IN ALHAMBRA AND THEY TOLD ME THEY COULDN'T FIND A PROBLEM. I RECENTLY TOOK IT IN FOR A OIL LEAK PROBLEM AND ASK IF THEY COULD CHECK THE TRANSMISSION AGAIN. THEY ACKNOWLEDGED THAT THERE WAS A PROBLEM THIS TIME AND SAID THEY DID A UPDATE TO THE SYSTEM AND SOME ADJUSTMENTS TO FIX THE TRANSMISSION, BUT AFTER THAT THE PROBLEM GOT EVEN WORSE. IT JERKS EVEN MORE NOW. ( IT JERKS SO MUCH IN TRAFFIC I FEEL LIKE I'M GETTING CAR SICK) I PLAN TO TAKE IT BACK NEXT WEEK BUT I WOULD LIKE TO REPORT THIS PROBLEM TO SOMEONE SO HOPEFULLY THEY CAN DO A RECALL OR SOMETHING AND GET THIS PROBLEM FIXED. *JB

08/30/2013
Components: ELECTRICAL SYSTEM,UNKNOWN OR OTHER,ENGINE
Incident Date: 08/30/2013
Crash: No
Fire: Yes
Vehicle Identification Number: 3FADP4BJ4DM******
Summary

MY FORD FIESTA 2013 HAS BEEN HAVING ISSUES WITH SHUDDERING, LUNGING, JERKING, AND FAILING TO ENGAGE GEAR SHIFTS. I HAVE BEEN TOLD BY SEVERAL FORD DEALERS AND SERVICEMEN THAT I NEED TO DRIVE THE VEHICLE AS IF IT WERE A STICKSHIFT AND HESITATION BETWEEN GEAR SHIFTS IS NORMAL FOR THIS CAR. A FORD DEALER HOOKED UP A LAPTOP AND RESET THE VEHICLE TO TSB 13-4-5 "INTERMITTENT TRANSMISSION CLUTCH SHUDDER DPS6 AUTOMATIC TRANSMISSION". THE PROBLEM WAS NOT RESOLVED, SO I FILED A COMPLAINT WITH FORD MOTOR COMPANY; COMPLAINT #2989023. I WAS TOLD THAT I NEED TO BRING THE CAR TO A DEALER AND THEY NEED PROOF THAT THERE IS SOMETHING WRONG WITH THE CAR. THE SERVICE PERSON SAID I NEED TO BE DRIVING THE CAR WHILE FAULTS ARE DOCUMENTED BECAUSE THE CAR HAS AN ADAPTIVE LEARNING PROGRAM THAT RESPONDS TO THE DRIVER'S ACTIONS. I BROUGH THE CAR TO SCHAUMBURGH FORD IN ILLINOIS. THE SERVICE DIRECTOR TEST DROVE THE CAR WHILE I WAS IN THE PASSENGER'S SEAT. HE SAID HE DID NOT EXPERIENCE ANY FAULTS WITH THE VEHICLE. HOWEVER, THERE WAS ONE INSTANCE AS WE WERE RETURNING BACK TO THE DEALERSHIP, THAT THE CAR SHUDDERED. THE DEALER TOOK THE CAR FOR THE AFTERNOON 8/29/2013 AND SAID HE RESET THE CAR AGAIN FOR TSB 13-4-5 UPDATE ALTHOUGH THEY WERE UNABLE TO PROVIDE ME WITH A RECEIPT OF WORK THAT WAS DONE. ON THE MORNING OF 8/30/2013 THE CAR EXPERIENCED OVERHEATING AND BURNING UNDER THE HOOD. A SERVICE PERSON FROM THE SCHAUMBER FORD DEALERSHIP IN ILLINOIS MET TO PICK UP THE VEHICLE. THE SERVICE PERSON TOLD ME THEY WOULD NOT BE ABLE TO PROVIDE A RENTAL CAR DUE TO THE WEEKEND SCHEDULE. THE ISSUE IS STILL BEING ADDRESSED BY THE DEALER AT THIS TIME.

08/24/2013
Components: SUSPENSION,STRUCTURE
Incident Date: 08/03/2012
Crash: No
Fire: No
Summary

BOUGHT VEHICLE NEW IN JAN 2013. WAS QUIET AT THE TIME. HAS BECOME LOUDER AND SOUNDS LIKE SOMETHING RUBBING WHEN TURNING AND SOMETIMES WHILE DRIVING. CAR IS HESITATING AND STUTTERING TERRIBLE. HAVE ALMOST BEEN HIT MAKING TURNS WHEN IT BEGINS TO HESITATE AND THEN SPEEDS UP. DEALERSHIP TOLD ME THERE IS A LEAK AND I NEED NEW CLUTCH. THEY WON'T HAVE PARTS FOR 30 DAYS THOUGH. ARE THEY GOING TO PAY IF I GET IN ACCIDENT? *TR

08/23/2013
Components: POWER TRAIN,ENGINE
Incident Date: 07/25/2013
Crash: No
Fire: No
Vehicle Identification Number: 3FADP4BJ6DM******
Summary

I'VE EXPERIENCED MY NEW FORD FIESTA 2013 SHUDDERING, SHAKING, AND CHUGGING. ESPECIALLY WHEN I'M ON A HILL STOPPED AND I TRY TO ACCELERATE. I HAVE AN AUTOMATIC AND IT ACTS LIKE A MANUAL TRANSMISSION. WHEN I ATTEMPTED TO ACCELERATE ON THE HILL AFTER STOPPING, THE VEHICLE ALMOST SHUT DOWN COMPLETELY. I BROUGHT MY VEHICLE TO THE DEALERSHIP WHICH I PURCHASED IT FROM ON TWO DIFFERENT OCCASIONS. BOTH TIMES, THE SERVICE ADVISOR AND THE SERVICE MANAGER INFORMED ME THAT THE VEHICLE IS PERFORMING AS IT SHOULD AND THERE ARE NO PROBLEMS. I CAN'T RELY ON THE VEHICLE TO ACCELERATE AS IT SHOULD. MANY TIMES I'VE BEEN AFRAID OF MY SAFETY TO MERGE INTO TRAFFIC BECAUSE I KNOW IT WON'T PERFORM. *TR

08/22/2013
Components: POWER TRAIN,ENGINE
Incident Date: 08/08/2013
Crash: No
Fire: No
Summary

WHEN TRYING TO TAKE OFF CAR ALMOST SHUTS OFF AND THEN ALL OF THE SUDDEN PICKS BACK UP AND TAKES OFF. SOMETIMES COMING OUT OF FIRST GEAR THE GAS STICKS AND CHUGS LIKE IT ISN'T GETTING GAS JUST GOING DOWN THE HIGHWAY. IT IS SO BAD THAT IF YOU WANT TO TAKE OFF INTO TRAFFIC YOU HAVE TO CUT THE AIR OFF OR HEAT TO GET ALL THE POWER YOU CAN. IF YOU HAVE THE AC ON AND MAKE A TURN AND SHIFT DOWN YOU HAVE TO GO A GEAR LOWER IF THE AC IS ON . THEN IT CHUGS ALONG UNTIL IT CATCHES UP. *TR

08/22/2013
Components: POWER TRAIN,ELECTRICAL SYSTEM,ENGINE
Incident Date: 08/05/2013
Crash: No
Fire: No
Summary

I PICKED UP THIS VEHICLE BRAND- NEW FROM THE DEALERSHIP ON 8/2/13. BY 8/5, THREE DAYS AFTER I GOT THE CAR, THE ENTIRE FRONT END HAD STARTED TO SHUDDER AND CHUG, AND THE "CHECK ENGINE" LIGHT CAME ON. IT FELT LIKE A DEEP-SEATED TIMING ISSUE (THE ENGINE RPMS HAD BEEN A BIT OFF SINCE I PICKED UP THE CAR ON 8/2, AND IT APPEARED TO BE SHIFTING ODDLY, EVEN BEFORE THE CHECK ENGINE LIGHT CAME ON). THE CLUTCH ALSO ENGAGED AT ODD TIMES (I BOUGHT AN AUTOMATIC), AND IT DIDN'T APPEAR THAT THE ENGINE RPMS AND TRANSMISSION SHIFTING WERE SYNCHING UP CORRECTLY AT ALL. MY DIAGNOSIS WAS CONFIRMED WHEN I TOOK THE VEHICLE TO ROMANO FORD IN SYRACUSE, NY, WHERE I PURCHASED THE VEHICLE. THE NEXT DAY (8/6), I WAS TOLD THAT A "CAM PHASER" HAD FAILED ON THE ENGINE DUE TO A MANUFACTURING DEFECT, AND THAT THE ENGINE OIL WOULD NEED TO BE COMPLETELY FLUSHED AND CHANGED. AFTER A BIT OF RESEARCH, I FOUND OUT THAT THE PHASER IS A SMALL GEAR THAT REGULATES ENGINE TIMING....BY BEING CUT INCORRECTLY, METAL SHAVINGS FROM THE GEAR HAD CONTAMINATED MY ENGINE OIL. THIS, OBVIOUSLY, IS NOT AN EASY FIX. BY SCREWING UP MY ENGINE TIMING, THE REGULATION OF MY ENTIRE VEHICLE IS SCREWED UP. THE CAR HAS BEEN SITTING IN THE SHOP SINCE 8/6 (IT IS NOW 8/22), WITH NO RESOLUTION IN SIGHT. THEY BROUGHT IN A FORD TECHNICIAN FROM GOD-KNOWS-WHERE THAT IS SUPPOSED TO FIX IT; IT WAS SUPPOSED TO BE FIXED 2 DAYS AGO TO NO AVAIL. I AM NOW CLOSING IN ON THE TIME PERIOD FOR INVOKING THE NY STATE LEMON LAW; I HOPE I CAN GET MY $ BACK AND SEND THIS THING TO THE DUMP! FORD NEEDS TO RECALL THESE CRAPPY THINGS ASAP! *TR

08/11/2013
Components: ELECTRICAL SYSTEM,ELECTRONIC STABILITY CONTROL,TRACTION CONTROL SYSTEM
Incident Date: 08/10/2013
Crash: No
Fire: No
Summary

ON SEVERAL OCCASIONS NOW MY TRACTION CONTROL AND ABS HAVE MALFUNCTIONED. TONIGHT WHILE DRIVING ON THE HIGHWAY THE ABS, TRACTION CONTROL AND HILL ASSIST WARNING LIGHTS CAME ON FOLLOWED BY A COMPLETE LOSS OF POWER STEERING. *TR

08/08/2013
Components: ELECTRICAL SYSTEM,UNKNOWN OR OTHER,ENGINE
Incident Date: 07/08/2013
Crash: No
Fire: No
Summary

FIRST TIME IT ALMOST COMPLETELY DIED ON ME GETTING ON THE HIGHWAY, THEN ALL OF THE SUDDEN IT GUNNED IT AND TOOK OFF. ABOUT 3 MILES DOWN THE HIGH WAY ENGINE LIGHTS AND SERVICE LIGHTS CAME ON. I GOT TO WORK AND THEY TOWED IT. THEY SAID THEY CHANGED SOME KIND OF WIRING UNDER THE FRONT WINDOW AND DASH. THAT DIDN'T FIX IT. THE NEXT DAY I WAS PULLING OUT OF WENDY'S AND GIVE IT SOME GAS AND NOTHING HAPPENED. I ROLLED THEN ALL OF THE SUDDEN IT GUNNED IT AGAIN. I ALMOST GOT HIT. GOT IT HOME AND PARTED IT. TOOK IT IN THE NEXT DAY AND THEY CHANGED THE THROTTLE BODY ON IT. IT STILL HESITATES AS YOU GO DOWN THE HIGHWAY. HAS VERY LITTLE TAKE OFF AND MERGING POWER. THE ONLY THING I AM GLAD I DID WHEN I BOUGHT THIS CAR WAS I GOT A STRAIGHT DRIVE. IT WOULD HAVE NO POWER IF IT WAS AN AUTOMATIC. *TR

07/28/2013
Components: VEHICLE SPEED CONTROL,ENGINE,FUEL/PROPULSION SYSTEM
Incident Date: 07/27/2013
Crash: No
Fire: No
Summary

I ALMOST DIED IN THIS CAR TODAY. I RENTED IT FOR MY TRIP IN MAUI. IT WAS PRACTICALLY NEW WITH ONLY 10,000 MILES ON IT, SO THERE SHOULD NOT HAVE BEEN ANYTHING WRONG, EVEN IF THE PEOPLE THAT RENTED IT BEFORE ME DROVE IT HORRIBLY. TODAY I DROVE IT INTO THE HILLS (UPCOUNTRY MAUI). I WAS ON A ROAD WITH A CLIFF ON THE LEFT SIDE AND A DRIVEWAY ON THE RIGHT. I PULLED INTO THE DRIVEWAY, WHICH WAS A HILL GOING UP, AND EVERYTHING WAS INITIALLY FINE, THE CAR WAS GOING UP THE HILL JUST FINE, BUT A LITTLE OVER HALFWAY UP THE HILL THE CAR STOPPED ACCELERATING/MOVING. I WAS PRESSING THE GAS PEDAL TO THE FLOOR BUT IT HAD NO RPMS AND THE CAR BEGAN ROLLING BACKWARDS. SUDDENLY, THE TRANSMISSION (?) KICKED IN AND THE CAR LURCHED FORWARD AT 20MPH. THANKFULLY I WAS ABLE TO CONTROL IT AND MAKE IT TO THE TOP OF THE HILL, WHERE THERE WAS A PARKING LOT. HAD THE TRANSMISSION NOT KICKED IN AT THAT SECOND, THE CAR WOULD HAVE ROLLED ALL THE WAY BACK DOWN THE DRIVEWAY AND OFF THE CLIFF. THERE IS ABSOLUTELY NO WAY THAT I WAS PRESSING THE BRAKE PEDAL OR NOT PRESSING THE GAS. I WAS GOING UP A HILL AND OBVIOUSLY DIDN'T WANT TO ROLL BACK, SO OF COURSE I WOULD HAVE MY FOOT PRESSED DOWN ON THE ACCELERATOR. THIS IS FURTHER EXHIBITED BY THE FACT THAT THE CAR SUDDENLY LURCHED FORWARD AFTER A FEW SECONDS OF NOT MOVING, SO I DEFINITELY HAD MY FOOT ON THE ACCELERATOR THE WHOLE TIME. I HAVE READ ONLINE HUNDREDS OF PEOPLE THAT HAVE ISSUES WITH THE CAR NOT ACCELERATING/MOVING WHILE PRESSING ON THE GAS, SO THIS IS NOT AN ISOLATED ISSUE. WHAT IF THIS HAPPENS TO SOMEONE ELSE WHO IS RIDING IT IN THE HILLS OR MOUNTAINS? PLEASE DO SOMETHING ABOUT THIS CAR BEFORE SOMEONE IS SERIOUSLY HURT. *TR

07/16/2013
Components: POWER TRAIN
Incident Date: 07/05/2013
Crash: No
Fire: No
Summary

WITH IN 2 DAYS OF DRIVING MY NEW CAR OFF THE LOT I RECOGNIZED A RATTLE/GRINDING NOISE COMING FROM THE LEFT FRONT DRIVERS SIDE OF THE CAR. IT VARIES IN LOUDNESS AND IS PRIMARILY HEARD AT LOW SPEEDS WITH AC AND RADIO OFF. I TOOK IT INTO THE DEALER SHORTLY AFTER AND THE SERVICE GUY TOOK IT FOR A TEST DRIVE WITH ME PRESENT TO DETERMINE IF IT WAS A QUICK FIX OR NORMAL FOR THE CAR. HE HEARD THE NOISE AND WROTE A TICKET FOR REPAIR. NEXT DAY THEY CALLED ME AND SAID IT WAS NORMAL NOISE COMING FROM THE TRANSMISSION. *TR

07/15/2013
Components: POWER TRAIN
Incident Date: 12/28/2012
Crash: No
Fire: No
Vehicle Identification Number: 3FADP4BJ7DM******
Summary

TL* THE CONTACT OWNS A 2013 FORD FIESTA. THE CONTACT STATED WHILE DRIVING VARIOUS SPEEDS THE TRANSMISSION MADE A CLANKING NOISE AND RESPONDED WITH SLIGHT HESITATION. THE FAILURE RECURRED WHENEVER DRIVING BETWEEN 10-60 MPH. THE VEHICLE WAS TAKEN TO AN AUTHORIZED DEALER TWICE. THE TRANSMISSION CYLINDER BLOCK, GASKET AND HEX HEAD WERE REPLACED. THE FAILURE RECURRED THE SAME DAY THE VEHICLE WAS REPAIRED. THE VEHICLE WAS NOT BEEN REPAIRED FOR THE RECENT DEFECT. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 100.

06/20/2013
Components: POWER TRAIN
Incident Date: 12/15/2012
Crash: No
Fire: No
Vehicle Identification Number: 3FADP4BJ9DM******
Summary

WITHIN THE FIRST WEEKS OF OWNING THIS NEW CAR - I WAS DISTURBED TO HEAR A GEAR CHANGE RATTLE/NOISE ON TAKE OFF UP TO AT LEAST 30 MPH. THE CAR ALSO HESITATES ON START WHEN IN STOP AND GO TRAFFIC AND THIS IS ACTUALLY FRIGHTENING WHEN IN HEAVY TRAFFIC ON THE HIGHWAY. I CONTACTED THE DEALERSHIP WITHIN THE FIRST TWO WEEKS AND WAS TOLD "OH THE COMPUTER IS ADJUSTING TO THE WAY YOU DRIVE - BY THE TIME YOU REACH 500 MILES ON THE CLOCK IT WILL BE ALL RIGHT" !!! I THOUGHT THAT WAS A BIT OF !!! BUT GAVE IT THE CHANCE. BY THE TIME I REACHED 500 ON THE CLOCK IT WAS STILL A WORSENING PROBLEM..AND I TOOK BACK TO THE DEALERSHIP. ON PICK UP I WAS TOLD THEY COULDN'T FIND ANYTHING AND ALL IN ORDER. THE PROBLEM SEEMED GET WORSE AND A FAMILY MEMBER DROVE IT AND THOUGHT IT MAY BE TRANSMISSION RELATED. I TOOK IT BACK TO THE DEALERSHIP. THEY REPLACED SEVERAL PARTS AND I WAS TOLD 'THIS SHOULD FIX THE PROBLEM'... IT DIDN'T. I HAVE LESS THAN 2500 MILES AND IT IS 6 MONTHS OLD NOW. I HAVE TOLD THE DEALERSHIP THERE IS STILL A PROBLEM AND I CONSIDER IT UNSAFE WHEN IN BUSY COMMUTE TRAFFIC. I AM WAITING FOR THEM TO RESPOND. *TR

06/20/2013
Components: POWER TRAIN
Incident Date: 06/05/2013
Crash: No
Fire: No
Vehicle Identification Number: 3FADP4BJ2DM******
Summary

TL* THE CONTACT OWNS A 2013 FORD FIESTA. THE CONTACT STATED THAT WHILE DRIVING 20 MPH, A GRINDING SOUND WAS HEARD COMING FROM THE FRONT DRIVER'S SIDE OF THE VEHICLE. THE CONTACT TOOK THE VEHICLE TO THE DEALER. THE DEALER STATED THAT THE SOUND THAT WAS COMING FROM THE TRANSMISSION WAS NORMAL. THE CONTACT DID NOT CALL THE MANUFACTURER. THE FAILURE MILEAGE WAS 1,100.

06/19/2013
Components: POWER TRAIN
Incident Date: 06/18/2013
Crash: No
Fire: No
Vehicle Identification Number: 3FADP4EJ8DM******
Summary

PURCHASED THE CAR BRAND NEW DROVE IT HOME ABOUT 65 MILES. WIFE DROVE IT ANOTHER 150 ROUND TRIP OUT OF TOWN. WE NOTICED A SHUTTERING FROM A STOP AND WHEN SHIFTING. WE WERE GOING TO TAKE IT IN FOR SERVICE BUT DIDN'T HAVE TIME TO CALL THEM. ONLY HAVE HAD THE CAR 6 DAYS. THEN WE ARE DRIVING AND HEAR A GRINDING/CRACKLING NOISE FROM THE LEFT SIDE SOUNDS AND FELLS AS THOUGH THE CV AXLE IS GOING TO BREAK OR SOMETHING. CALL ROAD SIDE ASSISTANCE AND THEY TOW IT IN. WAITING UNTIL THE AM TO SEE WHAT THEY SAY. THERE IS REALLY SOMETHING WRONG HERE. MY WIFE WAS DRIVING AT THE TIME THE NOISE AND VIBRATION ALMOST CAUSED US TO WRECK DUE TO IT SCARING HER WHEN IT STARTED IT. THIS ISSUE NEEDS TO BE ADDRESSED BEFORE SOMEONE GETS HURT AND SHOULD NOT WAIT UNTIL THAT HAPPENS. *TR

06/17/2013
Components: POWER TRAIN
Incident Date: 05/06/2013
Crash: No
Fire: No
Vehicle Identification Number: 3FADP4BJ2DM******
Summary

DURING TEST DRIVE, CAR RAN WELL BUT IT WAS NOT REALLY WARMED UP. SALES AND MANAGEMENT NEVER MENTIONED TRANSMISSION ISSUES WITH THIS DUAL CLUTCH 6 SPEED POWER SHIFT TRANSMISSION. AFTER THE FIRST WEEK...IT BEGAN SHUDDERING WHEN STARTING FROM A DEAD STOP. I TOOK IT INTO THE DEALER WHERE I BOUGHT IT AND WAS TOLD IT WILL GO AWAY AFTER 1,000 MILES AS THE CLUTCH IS "GREEN". THEY EVEN PRINTED A TECHNICAL SERVICE BULLETIN FROM FORD ABOUT THE PROBLEM. IF IT PERSISTS THEIR TRANSMISSION GUY SAID HE COULD UPDATE THE SOFTWARE (ABOUT 1 1/2 HOURS AND A WHOLE LOT OF PROCEDURES THAT HAVE TO BE SPOT ON). NOW IT ALSO FINDS FALSE NEUTRALS WITH THE ENGINE REVVING LIKE IT IS OUT OF GEAR BETWEEN 1ST AND 3RD. ALSO, THE RIDE IS VERY JERKY BACK AND FORTH AT LOWER SPEEDS AND VERY BAD WHEN THE A/C IN ON. THIS IS PRIMARILY MY WIFE'S CAR AND I DON'T FEEL IT IS AT ALL SAFE FOR HER TO DRIVE. I SAT DOWN WITH ONE OF THE MANAGERS AND ASKED ABOUT A BUY BACK BY FORD...HE TOLD ME THERE WAS NOTHING AVAILABLE. I ALSO FOUND THAT CAPSTONE LAW APC HAS INITIATED A CLASS ACTION SUIT AND HAVE SIGNED ON, HERE IS THEIR WEBSITE: HTTP://CAPSTONELAWYERS.COM/ WE PAID $17,840 DELIVERED FOR THIS CAR AND I'D LIKE IT ALL BACK AND WE'LL BE HAPPY TO SIGN OFF ON THE TITLE AND SURRENDER THE CAR TO FORD. *TR

06/11/2013
Components: POWER TRAIN
Incident Date: 05/20/2013
Crash: No
Fire: No
Summary

WHEN I FIRST DROVE THE CAR IT WAS SO SMOOTH AND QUIET; BUT THAT DIDN'T LAST VERY LONG. AFTER ABOUT A WEEK A HEARD A GRINDING NOISE IN THE TRANSMISSION, AND THE CAR BEGAN STUTTERING WHEN I TRIED TO ACCELERATE. THE GRINDING NOISE BEGAN TO GET WORSE AS THE WEEK WENT ON. I HEAR IT WHEN I AM SLOWING DOWN, AND BEGINNING TO ACCELERATE AGAIN. I TOOK IT TO THE FORD DEALERSHIP WHERE IT WAS BOUGHT, AND THEY TOLD ME IT WAS NORMAL AND DID NOT EVEN ATTEMPT TO FIX IT. I TOOK IT THAT EXACT SAME DAY TO ANOTHER FORD DEALERSHIP, BECAUSE IT WAS STILL MAKING THE EXACT SAME GRINDING SOUND. THE MECHANIC THERE TEST-DROVE IT AND SAID THAT IT WAS NOT NORMAL TO BE HEARING THAT SOUND. HE SAID IT SOUNDED LIKE SOMETHING WAS ABOUT TO FALL OUT. I READ ONLINE ABOUT MANY PROBLEMS WITH THE FIESTA TRANSMISSION; AND I WANT TO KNOW WHAT FORD IS GOING TO DO ABOUT IT. A SOUND LIKE THAT AND STUTTERING DOES NOT LEAVE ME TO FEEL SAFE WHILE DRIVING. *TR

06/11/2013
Components: POWER TRAIN
Incident Date: 06/08/2013
Crash: No
Fire: No
Summary

I PURCHASED MY 2013 FORD FIESTA 3 WEEKS AGO WITH 37 MILES ON IT. MY FIRST INCIDENT HAPPEND AT APPROXIMATELY 620 MILES WHERE THE CAR STARTED HESITATING WHEN I WOULD ATTEMPT TO ACCELERATE TO PASS A CAR ON THE HIGHWAY AND OCCASIONALLY WHEN PRESSING THE GAS PEDAL TO ACCELERATE FROM A STOPPED POINT. THE CAR NOW, WITH 750 MILES SPUTTERS AND JERKS AND LUNGES, AS IT SEEMS HAS BEEN A VERY COMMON PROBLEM FOR THESE CARS FOR A FEW YEARS NOW. I TOOK THE CAR TO THE DEALERSHIP LAST SATURDAY AFTER IT HAPPEND A FEW TIMES. THEY TOLD ME THERE MAY BE A LEAK IN THE TRANSMISSION CLUTCH, BUT ULTIMATELY CAME BACK SAYING THE TRANSMISSION NEEDED AN "UPDATE" AND THEY PROCESSED THAT. I PICKED THE CAR UP. ON THE WAY HOME, IT WAS MUCH WORSE. IT JERKS ALMOST EVERYTIME I PULL AWAY FROM A RED LIGHT/STOPPED POSITION. IT IS ONCE AGAIN AT THE DEALER. I SPOKE WITH THE DEALER SERVICE MANAGER. HE TELLS ME THIS PROBLEM IS MORE COMMON WITH THE FORD FOCUS AND THAT HE REALLY FEELS MY TRANSMISSION NEEDS TO BE "WORN IN" UNTIL 1500 MILES AND THAT THEY WILL LOOK AT IT, BUT LIKELY NOT DO ANYTHING...THAT I BASICALLY NEED TO DRIVE THE CAR AND DEAL WITH IT. I AM EXTREMELY CONCERNED FOR SAFETY REASONS TO DRIVE THIS CAR. I FEEL THAT I JUST BOUGHT THIS CAR, IT SHOULD NOT HAVE PROBLEMS LIKE THIS. IT ALSO WAS NOT DISCLOSED TO ME ON TEST DRIVE/PRIOR TO PURCHASE ABOUT THIS "NEW" DOUBLE CLUTCH AUTO MANUAL TRANSMISSION..WHICH I FEEL IS A DISGRACE TO FORD AND THEIR PRODUCTS. I AM WAITING FOR THE DEALERSHIP TO CALL ME AND TELL ME IT'S "FINE" AND SEE WHAT THE NEXT STEP NEEDS TO BE..BECAUSE THIS IS A PROBLEM! *TR

06/11/2013
Components: POWER TRAIN
Incident Date: 06/01/2013
Crash: No
Fire: No
Summary

TRANSMISSION STARTED SHUDDERING SHIFTING INTO 2ND GEAR. I BELIEVE IT IS ALSO DOING THE SAMETHING GOING INTO 4TH GEAR. UPHILL SOMETIMES IT CAN'T GET OUT OF IT'S OWN WAY. HAD NO PROBLEMS UNTIL NOW. CAR WAS FUN TO DRIVE AND GETTING 40MPG. TAKING IT TO DEALER TOMORROW. WE'LL SEE. *TR

06/04/2013
Components: POWER TRAIN
Incident Date: 09/28/2012
Crash: No
Fire: No
Summary

THIS CAR SHUDDERS AND SHAKES BETWEEN 1ST AND THIRD AS IT CHANGES GEAR MAY BE TPS OR TRANNY DEALER SAYS NOTHING FOUND FORD IS INVESTIGATING!!?? *TR

05/30/2013
Components: POWER TRAIN
Incident Date: 05/20/2013
Crash: No
Fire: No
Vehicle Identification Number: 3FADP4BJ0DM******
Summary

BOUGHT 2013 FORD FIESTA ON 5/16/13 WITH 40 MILES ON IT. AFTER THE SECOND DAY DRIVING IT STARTED HEARING A GRINDING AND RUBBING TYPE NOISE FROM FRONT LEFT SIDE OF CAR. TOOK IT TO ONE DEALER WHO TOLD ME IT DEFINITELY HAS SOMETHING WRONG WITH THE TRANSMISSION BUT SINCE I DID NOT BUY IT THERE THEY CANT HELP ME. SO THE NEXT DAY TOOK IT TO THE PLACE I BOUGHT IT. THE MORE THE CAR WAS DRIVEN THE WORSE THIS CONDITION GOT! WITH 700 MILES ON THE CAR THE DEALER AT FIRST TOLD ME THERE WAS NOTHING WRONG, BUT AFTER A RIDE ALONG THE STORY CHANGED FAST. AFTER 4 DAYS I CONTACTED FORD ABOUT A BUY-BACK SINCE THEY DID NOT KNOW WHAT THE ISSUE WAS. AT 1 WEEK IN THE SHOP I WAS TOLD THEY WONT DO A BUY BACK BUT FIX THE CAR WHEN THEY KNOW WHAT THE ISSUE IS. NOW I GOT A CALL THAT ITS A KNOWN ISSUE WITH THE CAR AND HAS A TSB ON IT. WE WILL SEE IF THIS WORKS I GUESS. *TR

05/28/2013
Components: POWER TRAIN
Incident Date: 11/30/2012
Crash: No
Fire: No
Vehicle Identification Number: 3FADP4EJ1DM******
Summary

WE PURCHASED 2013 FORD FIESTA IN NOVEMBER 2012. SINCE THEN WE HAVE EXPERIENCED GRINDING NOISE FROM LEFT SIDE OF VEHICLE, PLUS BURNING SMELL. MOST NOTICEABLY AT CITY SPEEDS AND FROM TAKEOFFS. THOUGHT MAYBE IT WAS SNOW TIRE ISSUE BUT WHEN WE TOOK IN FOR FIRST SERVICE, FORD SERVICE RECOGNIZED THE WAS AN ISSUE WITH THE AUTOMATIC TRANSMISSION, BUT GAVE NO EXPLANATION OR FIX. WE WERE TOLD THAT FORD KNOWS THERE IS AN ISSUE BUT HAVE BEEN KEPT IN THE DARK SINCE, NO FOLLOWUP AT ALL. THEY ADDED 'YOU DO HAVE ROADSIDE ASSISTANCE' AS A RESPONSE. ARE WE TO WAIT FOR THE VEHICLE TO COMPLETELY FAIL OR GET IN AN ACCIDENT BEFORE THEY DO SOMETHING. *TR

05/23/2013
Components: VEHICLE SPEED CONTROL
Incident Date: 01/23/2013
Crash: No
Fire: No
Vehicle Identification Number: 3FADP4BJ9DM******
Summary

TL* THE CONTACT OWNS A 2013 FORD FIESTA. THE CONTACT STATED THAT THE WHILE DRIVING 15 MPH AND ATTEMPTING TO ACCELERATE, THE VEHICLE SHOOK VIOLENTLY AND WITHOUT WARNING. THE VEHICLE WAS TAKEN TO A DEALER FOR A DIAGNOSTIC AND THE CENTRAL COMPUTER WAS RESET HOWEVER, THE FAILURE RECURRED. THE FAILURE WAS NOT REPORTED TO THE MANUFACTURER. THE FAILURE MILEAGE WAS 8,500. THE CURRENT MILEAGE WAS 15,900.

05/16/2013
Components: POWER TRAIN
Incident Date: 05/09/2013
Crash: No
Fire: No
Vehicle Identification Number: 3FADP4EJ5DM******
Summary

FOR THE FIRST 9,000 MILES EVERYTHING WORKED WELL. THEN TROUBLE. NOW, OUT OF THE BLUE, THE VEHICLE STUTTERS, OR SHUDDERS, SOMETIMES QUITE VIOLENTLY AT VARIOUS TIMES WHEN SHIFTING THROUGH THE GEARS. IT'S HAPPENED IN ALL SIX GEARS. THERE ARE TIMES WHEN THE ENGINE FAILS TO RESPOND TO THE GAS PEDAL, USUALLY WHEN PULLING AWAY FROM A STOP LIGHT, UNTIL IT'S DEPRESSED BEYOND WHERE IT SHOULD BE, AND THEN THE CAR WILL SUDDENLY "CATCH" AND LURCH FORWARD. ALL OF THIS HAPPENS AT RANDOM TIMES THROUGHOUT THE DAY, BUT NEVER WHEN THE CAR HAS JUST STARTED AND IS STILL COLD. I DO A LOT OF INTERSTATE HIGHWAY DRIVING, AND ON TWO OCCASIONS, THE SLOW RESPONSE TO THE GAS PEDAL PUT ME AT REAL RISK. I'M TAKING THE CAR TO THE DEALER TOMORROW TO GET THIS FIXED. *TR

05/13/2013
Components: POWER TRAIN
Incident Date: 12/01/2012
Crash: No
Fire: No
Vehicle Identification Number: 3FADP4BJ7DM******
Summary

TL* THE CONTACT OWNS A 2013 FORD FIESTA. THE CONTACT STATED THAT THE VEHICLE WOULD LOSE POWER WHEN DRIVING UPHILL. IN ADDITION, THE VEHICLE RESPONDED POORLY WHEN THE ACCELERATOR PEDAL WAS DEPRESSED. THE VEHICLE WAS TAKEN TO THE DEALER SEVERAL TIMES FOR THE FAILURE. THE DEALER RE-CALIBRATED THE TRANSMISSION CONTROL MODULE, THE POSITION CONTROL MODULE, AND RESET THE COMPUTER HOWEVER, THE FAILURE WAS NOT CORRECTED. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS 200 AND THE CURRENT MILEAGE WAS 5,745.

05/09/2013
Components: POWER TRAIN
Incident Date: 11/27/2012
Crash: No
Fire: No
Vehicle Identification Number: 3FADP4BJ3DM******
Summary

2013 FORD FIESTA BOUGHT 11/23/12. PROBLEMS WITHIN 4 DAYS; IT'S DEFINITELY A DEATH TRAP. TO REPAIR SHOP 11/27/12, 11/30/12, 12/12/12 & 03/27/13 FOR INTERMITTENT PROBLEMS. INITIALLY STARTED HEARING A BUZZING FROM RIGHT SIDE OF MOTOR & SMELLING SOMETHING HOT LIKE RUBBER BURNING. THE ORIGINAL PROBLEMS WERE JOINED WITH A GRINDING NOISE FROM THE TRANSMISSION AREA ON THE LEFT SIDE OF THE CAR (LOUDEST BETWEEN 32 & 42 MPH), IT BEGAN TO HESITATE, SHUTTER, STALL, LURCH, NOT MOVE FORWARD UNTIL HIGH RPMS REACHED & THEN IT SUDDENLY LUNGED FORWARD. DIFFICULTY PULLING STEEP HILLS/DRIVEWAYS & DOESN'T REVERSE AT TIMES. WE'VE NEARLY BEEN REAR-ENDED & BROADSIDED ON MORE THAN ONCE; I ALMOST REAR-ENDED SOMEONE ELSE. CRUISE CONTROL PROBLEM ON INTERSTATE COULD HAVE GOTTEN MY FAMILY KILLED; TAPPED BRAKES TO DISENGAGE CRUISE CONTROL AS I WAS BEING PASSED ON ONE SIDE & WAS APPROACHING A SLOW MOVING VEHICLE. I PULLED TO THE LEFT LANE & PROCEEDED PAST THE SLOWER VEHICLE BUILDING MY SPEED BACK UP TO 70; I PUSHED THE RESUME BUTTON & SUDDENLY THE CAR'S SPEED DROPPED DRASTICALLY & THEN JUMPED BACK UP CAUSING THE RPMS TO REV VERY HIGH BEFORE RETURNING TO NORMAL. THANKFULLY NO ONE WAS BEHIND ME; IF IT WOULD HAVE HAPPENED IN THE OTHER LANE WE WOULD HAVE BEEN HIT BY A SEMI-TRUCK. THE CAR CONTINUES TO DEVELOP MORE PROBLEMS EACH DAY. IN APRIL 2013, THE CAR WAS PARKED ON A LEVEL STORE LOT. MY SON HAD JUST ENTERED THE CAR & I WAS GETTING IN THE DRIVER'S SIDE. I HAD JUST GOT MY BUTT ON THE SEAT & MY RIGHT LEG IN THE CAR WHEN I HEAR A CLICKING NOISE, THEN THE CAR STARTED TO ROLL FORWARD; I IMMEDIATELY JERKED MY LEFT LEG IN & INSTINCTIVELY PRESSED THE BRAKE & REACHED FOR THE GEAR SHIFT THINKING I FORGOT IT IN GEAR BUT TO MY SURPRISE IT WAS IN PARK. NOW I ALWAYS PULL THE EMERGENCY BRAKE & AT HOME FOR ADDED SAFETY I PUT A BLOCK IN FRONT OF THE TIRE ALSO. *TR

04/24/2013
Components: POWER TRAIN
Incident Date: 04/21/2013
Crash: No
Fire: No
Vehicle Identification Number: 3FADP4BJ4DM******
Summary

I'M WRITING ABOUT OUR 6 MONTH OLD 2013 FIESTA, 11,000 MILES. I LOVE IT EXCEPT THE 6 SPEED AUTOMATIC TRANSMISSION. MOST OF THE TIME THE SHIFTING IS SMOOTH, BUT THERE ARE PERIODS OF TIME, SAY A DAY OR TWO, THAT IT SHUDDERS GOING INTO FIRST GEAR, THEN SECOND. THE OTHER DAY I WAS STARTING UP A GRAVEL DRIVEWAY (UPHILL), AND THE TRANSMISSION FINALLY ENGAGED RIGHT ABOUT HALFWAY UP THE DRIVEWAY, AND I ALMOST RAN INTO THE HOUSE I WAS VISITING BECAUSE OF THE SURPRISE. IT'S ALMOST AS IF THE TRANSMISSION IS SLIPPING. TO ME, THIS IS A SAFETY ISSUE. BOTH MY WIFE AND I FEEL VERY UNEASY ABOUT THIS AND DON'T THINK IT SHOULD BE CALLED NORMAL. WE HAD THE 10,000 MILE INSPECTION, COMPLAINED ABOUT IT THEN, BUT THEY DIDN'T FIND ANY PROBLEM - BUT THEN AGAIN, IT WAS SATURDAY AFTERNOON. AN ANALOGY TO THIS IS AN ATHLETE GETTING READY TO RUN AT THE START LINE. IF HE STUMBLES, HE MAY TRIP AND FALL, AND FOR SURE WILL NOT DO WELL IN THE COMPETITION. *TR

04/24/2013
Components: POWER TRAIN
Incident Date: 12/10/2012
Crash: No
Fire: No
Vehicle Identification Number: 3FADP4BJ1DM******
Summary

WITHIN THE FIRST 2 WEEKS OF OWNING THIS CAR, I NOTICED A GRINDING RUBBING SOUND COMING FROM THE FRONT OF THE CAR AS I WOULD ACCELERATE, GENERALLY IT WOULD STOP AFTER 2ND OR 3RD GEAR. MY HUSBAND MADE SURE NOTHING WAS RUBBING UNDER THE CAR BUT THE NOISE CONTINUED. AS WE DROVE MORE MILES, NEW SYMPTOMS APPEARED SUCH AS LURCHING WHEN GAS PEDAL WAS RELEASED AND DEPRESSED, SHUTTERING UPON ACCELERATION TO THE POINT WHERE THE CAR BARELY MOVES, WHILE IDLING AT A STOP IT SOMETIMES LURCHES AND BUCKS, AND DOWN SHIFTING WHILE ACCELERATING CAUSING THE ENGINE TO REV TO 2500RPM WHILE DRIVING. ALSO, WHILE USING THE CRUISE CONTROL, THE CAR WILL DOWNSHIFT AND REV WITHOUT PROVOCATION JUST DRIVING ON A FLAT STRAIGHT HIGHWAY. MY HUSBAND DRIVES ME TO WORK SOMETIMES BECAUSE THE CAR IS SO UNPREDICTABLE AND DANGEROUS, I'M AFRAID I WILL GET STUCK IN AN INTERSECTION AND GET BROADSIDED OR I'LL LURCH INTO ANOTHER CAR. *TR

04/18/2013
Components: POWER TRAIN
Incident Date: 04/04/2013
Crash: No
Fire: No
Vehicle Identification Number: 3FADP4TJ1DM******
Summary

WHEN SHIFTING INTO SECOND AND THIRD, IT SHUDDERS LIKE DRIVING ON A CORRUGATED ROAD. DURING THIS TIME, THE CAR ACCELERATES ONLY VERY SLOWLY. I AM AFRAID THAT I AM GOING TO NEED TO GET OUT OF SOMEONE'S WAY OR TRYING TO PULL ONTO A ROAD, GET STUCK UNABLE TO ACCELERATE AND BE HIT. THIS IS WITH THE 6-SPEED DOUBLE DRY CLUTCH TRANSMISSION ON THE FORD FIESTA. THE CAR ONLY HAS 14,000 MILES ON IT. *TR

04/17/2013
Components: POWER TRAIN
Incident Date: 11/01/2012
Crash: No
Fire: No
Vehicle Identification Number: 3FADP4BJ0DM******
Summary

I BOUGHT A 2013 FORD FIESTA IN OCTOBER OF 2012 AND I HAVE 13000 MILES ON IT AND TODAY 4-17-13 IS THE 3RD TIME I?VE DROPPED THE CAR OFF AT THE DEALER SHIP TO HAVE THE TRANSMISSION WORKED ON. THE FIRST TIME THE DEALERSHIP REBUILT THE TRANSMISSION, THE 2ND TIME THEY SAID THEY COULDN?T FIND ANYTHING AND I AM WAITING TO HEAR FROM THE SHOP TO SEE WHAT THEY SAY TODAY. MY TRANSMISSION HAS A GRINDING SOUND, WHEN I PUSH THE ACCELERATOR IT SOMETIMES DOESN?T ENGAGE AND DRIVE FORWARD UNTIL I LET MY FOOT OFF AND THEN REPRESS THE ACCELERATOR. WHEN SITTING IN RUSH HOUR TRAFFIC IT WILL LUNGE FORWARD. I AM NOT HAPPY WITH THE TIME I?VE SPENT OR HAVING TO DO THIS MANY TRIPS TO THE DEALERSHIP TO HAVE A BRAND NEW CAR FIXED. THEY NEED TO DO SOMETHING ABOUT THIS. HOW CAN THIS MANY PEOPLE BE UNHAPPY AND NOBODY DOES ANYTHING TO MAKE FORD RECALL THEIR TRANSMISSIONS. *TR

03/30/2013
Components: ENGINE
Incident Date: 03/02/2013
Crash: No
Fire: No
Vehicle Identification Number: 3FADP4BJ6DM******
Summary

WHILE DRIVING ON THE FREEWAY MY VEHICLE GOT VERY SHAKY AND UNCONTROLLABLE TO DRIVE, THE CHECK ENGINE LIGHT CAME ON AND WE NOTICED A BURNING SMELL AND SMOKE COMING FROM UNDER THE HOOD AREA. AFTER BEING ABLE TO PULL OFF FREEWAY AND CHECK CAR WE NOTICED A HUGE TRAIL AND PUDDLE OF OIL COMING FROM MY CAR. TURNED CAR INTO FORD DEALERSHIP AND WAS TOLD THAT IT WAS A OIL LEAK FROM MY ENGINE OIL COOLER AND RESULTED IN A SHATTERED PISTON IN MY ENGINE FROM IT BEING STARVED OF OIL. WAS TOLD BY FORD I NEEDED A NEW ENGINE, BUT RECEIVED A "REMANUFACTURED" ENGINE LONG BLOCK FROM FORD. AFTER ALMOST 3 WEEKS I GOT THE CAR BACK AND THAT SAME DAY THE CAR STARTED TO SHUDDER AND SHAKE BADLY, EVERYTIME I START THE CAR THE CAR WOULD CRANK OVER AND TAKE 5-10 SECONDS TO ACTUALLY CATCH AND START. IT WOULD NOT ACCELERATE, EXHIBITS GRINDING SCRAPING THUMPING NOISES FROM UNDER THE HOOD WHILE DRIVING LOW SPEEDS. TRYING TO ACCELERATE FROM A STOP, FORGET IT, THE CAR GETS STUCK BUT REVS HIGH EVEN THOUGH THE SPEED WONT CHANGE. ALMOST GOT INTO AN ACCIDENT DUE TO NOT BEING ABLE TO ACCELERATE LIKE A CAR SHOULD. TOLD FORD AND NOW SENDING CAR BACK AGAIN, BUT WAS GIVEN A TSB THAT THESE ARE "NORMAL" CHARACTERISTICS. IM SORRY BUT THERE IS NOTHING NORMAL ABOUT THAT AND THIS CAR IS A DEATH TRAP!! *TR

03/11/2013
Components: POWER TRAIN
Incident Date: 02/27/2013
Crash: No
Fire: No
Summary

TRANSMISSION MAKES RATTLING NOISE I TOOK IT BACK TO THE DEALER WHERE I BOUGHT CAR I WAS TOLD IT WAS NORMAL WHICH I HAVE A HARD TIME ACCEPTING IT .HAS ANYONE COMPLAINED ABOUT THIS PROBLEM BEFORE . *TR ## VIN FAILED ##

02/14/2013
Components: STRUCTURE
Incident Date: 02/04/2013
Crash: No
Fire: No
Vehicle Identification Number: 3FADP4AJXDM******
Summary

TL* THE CONTACT OWNS A 2013 FORD FIESTA. THE CONTACT STATED THAT THE TRUNK FAILED TO OPEN WHEN ACCESSED WITH THE CONTROL MECHANISM UNLESS ALL FOUR AUTOMATIC DOORS WERE ACTIVATED PREVIOUSLY. THE DEALER INFORMED THE CONTACT THAT THE VEHICLE OPERATED AS DESIGNED. THE MANUFACTURER WAS NOTIFIED OF THE PROBLEM. THE APPROXIMATE FAILURE MILEAGE WAS 16.

02/14/2013
Components: POWER TRAIN
Incident Date: 01/09/2013
Crash: No
Fire: No
Summary

WITH AUTOMATIC TRANSMISSION, CAR WILL ROLL BACKWARDS WHEN RELEASING BRAKE AT A STOPLIGHT TO MOVE FORWARD. *TR

12/14/2012
Components: POWER TRAIN
Incident Date: 08/08/2012
Crash: No
Fire: No
Summary

TL* THE CONTACT OWNS A 2013 FORD FIESTA. THE CONTACT STATED THAT WHILE DRIVING APPROXIMATELY 10 MPH UPHILL, THE BRAKE WAS DEPRESSED WHEN SUDDENLY THE VEHICLE ROLLED BACKWARD. THE VEHICLE WAS TAKEN TO THREE AUTHORIZED DEALERS WHO ALL ADVISED THE CONTACT THAT THE MANUAL TRANSMISSION WAS OPERATING NORMALLY. THE MANUFACTURER WAS NOTIFIED OF THE PROBLEM. THE VEHICLE WAS NOT REPAIRED. THE APPROXIMATE FAILURE MILEAGE WAS 100. THE VIN WAS UNAVAILABLE.

11/20/2012
Components: VEHICLE SPEED CONTROL
Incident Date: 11/12/2012
Crash: No
Fire: No
Summary

TL* THE CONTACT OWNS A 2013 FORD FIESTA. THE CONTACT STATED THAT WHILE IN A LOW GEAR, THE VEHICLE ERRONEOUSLY ACCELERATED WITHOUT WARNING. THE VEHICLE WAS ABLE TO BE DRIVEN TO THE DEALER WHERE THE FAILURE COULD NOT BE REPLICATED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS CONTACTED ABOUT THE ISSUE. THE FAILURE MILEAGE WAS 200 AND THE CURRENT MILEAGE WAS 211. THE VIN WAS NOT AVAILABLE.

09/29/2012
Components: POWER TRAIN,SERVICE BRAKES
Incident Date: 09/29/2012
Crash: No
Fire: No
Vehicle Identification Number: 3FADP4BJ2DM******
Summary

TRANSMISSION STARTED GRINDING WHILE TRYING TO ACCELERATE FROM SITTING IDLE. BRAKES LOCKED UP 3 DIFFERENT TIMES WHILE I HAD MY FOOT ON THE BRAKE. THE TRANSMISSION REVS VERY HIGH WITH ANY STREET THAT IS NOT COMPLETELY FLAT. WHEN I SIT AT A STOP LIGHT IT WILL ROLL BACKWARD WHEN I TRY TO GO. IT IS AN AUTOMATIC TRANSMISSION. *TR

3 Recalls

for 2013 FORD FIESTA
05/10/2012
CAMPAIGN NUMBER: 12V488000
AIR BAGS
An occupant in the right rear seating position will not have coverage from the side curtain air bag in a side impact collision when the front passenger seat is empty, increasing the risk of injury to the right rear occupant.
Campaign Number: 12V488000
Manufacture: Ford Motor Company
Components: AIR BAGS
Summary

Ford is recalling certain model year 2011-2013 Fiesta vehicles, manufactured from November 3, 2009 through September 21, 2012. The vehicles fail to comply with Federal Motor Vehicle Safety Standard (FMVSS) No. 208, "Occupant Crash Protection." The passenger side curtain air bag will not deploy in the event of a side impact collision when the front passenger seat is empty. Although the side curtain air bag system was designed to suppress the side curtain air bag under this scenario, that information is not explained in the owner's guide for these vehicles as required by FMVSS No. 208.

Notes

Ford's recall campaign number is 12C26. Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.

24/04/2015
CAMPAIGN NUMBER: 15V246000
LATCHES/LOCKS/LINKAGES:DOORS:LATCH
A door that is not securely latched could open while the vehicle is in motion, increasing the risk of injury to a vehicle occupant.
Campaign Number: 15V246000
Manufacture: Ford Motor Company
Components: LATCHES/LOCKS/LINKAGES:DOORS:LATCH
Summary

Ford Motor Company (Ford) notified the agency on April 23, 2015, that they are recalling certain model year 2013-2014 Ford Fusion and Lincoln MKZ vehicles manufactured July 1, 2012, to May 31, 2013, and 2012-2014 Fiesta vehicles manufactured February 1, 2012, to May 31, 2013. On April 30, 2015, Ford expanded the recall to cover an additional 119,567 vehicles, including certain model year 2011 Ford Fiestas manufactured from November 11, 2009, to May 31, 2013 and certain model year 2013 Ford Fusion and Lincoln MKZ vehicles manufactured from February 1, 2012, to June 30, 2012. A component within the door latches may break making the doors difficult to latch and/or leading the driver or a passenger to believe a door is securely closed when, in fact, it is not.

Notes

Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.

08/06/2020
CAMPAIGN NUMBER: 20V331000
LATCHES/LOCKS/LINKAGES:DOORS:LATCH
A door that is not securely latched could open while the vehicle is in motion, increasing the risk of injury to a vehicle occupant.
Campaign Number: 20V331000
Manufacture: Ford Motor Company
Components: LATCHES/LOCKS/LINKAGES:DOORS:LATCH
Summary

Ford Motor Company (Ford) is recalling certain 2011-2014 Fiesta, 2013-2014 Fusion, 2015 Mustang, 2013-2015 Escape and C-Max, 2012-2015 Focus, 2014-2016 Transit Connect, 2013-2014 Lincoln MKZ, and 2015 MKC vehicles. These vehicles were previously recalled and repaired under recalls 15V-246, 16V-643 or 17V-210, however the repair may not have been completed properly. A component within the door latches may break making the doors difficult to latch and/or leading the driver or a passenger to believe a door is securely closed when, in fact, it is not.

Notes

Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.

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