2013 Ford Flex SUV FWD

The contact owns a 2013 Ford Flex. The contact stated while driving 35 MPH, the steering wheel became difficult to turn. The contact stated that the power steering assists warning light was illuminated. The contact was able to park on the side of the road and waited 30 minutes before restarting the vehicle and driving to her destination. The contact took the vehicle to the local dealer, where it was diagnosed with needing the steering gear module to be replaced. The vehicle was not repaired. The contact stated she had experienced the failure two additional times. The contact towed the vehicle to two different independent mechanics and was informed that the steering gear module needed to be replaced. The vehicle was not repaired. Upon investigation, the contact associated the failure with NHTSA Campaign Number: 15V340000 (Steering) however, the VIN was not included. The manufacturer had been informed of the failure. The failure mileage was approximately 101,000.

The contact owns a 2013 Ford Flex. The contact stated that while driving at 15 MPH, the power steering assist failed as the power steering assist warning message appeared on the instrument panel. The contact was able to restart the vehicle; however, the failure occurred again soon after the restart. The contact then called her husband who used excessive force to drive the vehicle back to the residence. Neither the dealer nor the manufacturer was notified of the failure. The vehicle was not repaired. The failure mileage was 237,000.

My back up camera is all fog. I see that other years for the ford flex have a recall for fog camera. I believe that it is a safety issue and my auto should have a recall for the camera also.

The contact owns a 2013 Ford Flex. The contact stated while coming out of a complete stop, the steering wheel became difficult to turn. The contact stated that the power steering assists warning light was illuminated. The vehicle was not taken to a local dealer to be inspected. Upon investigation, the contact associated the failure with NHTSA Campaign Number: 15V340000 (Steering) however, the VIN was not included. The manufacturer was informed of the failure and informed the contact that the VIN was not included in a recall. The failure mileage was 88,396

On 10/17/21 I was driving near my home and during a turn, the steering locked up and the dash read "power steering assist failure". I pulled over, called a tow truck. When they got there, they started it and the steering was working fine. They said to check the power steering fluid. I drove it home, and found it does not have power steering fluid. Ford told me it is not under any recall. It is now operating just fine. Not sure what happened.

The contact owns a 2013 Ford Flex. The contact stated that while making various turns at slow speeds, the steering wheel would lock mid turn as the vehicle would shut-off. The contact then stated that the service advance-trac message appeared on the instrument panel. The vehicle would restart soon after failure. The contact had taken the vehicle to a dealer to be serviced under NHTSA Campaign Number: 20V072000 (Suspension) however, he was informed that his vehicle was not included in NHTSA Campaign Number: 15V340000 (Steering) which he linked to the failure. The manufacturer was also notified of the failure and provided the contact with the same information about the recall. The contact was then referred to NHTSA for assistance. The vehicle had yet to be repaired. The failure mileage was approximately 128,000.

Right rear passanger "Door Ajar" comes on all the time when the door is fully closed. In the beginning was able to get it to stop by opening and closing the door several times, now its continual. The interior lights stay on, causing Hazardous condition while driving, due to inability to see what is in the Rearview Mirrow, Chimes continuously.

The contact owns a 2013 Ford Flex. The contact stated while the vehicle was parked and she was attempting to start the vehicle, a message for the steering motor sensor fault was displayed on the instrument panel. The vehicle loss power steering assist functionality. The contact turned off and restarted the vehicle and the message disappeared and the vehicle regained power steering assist functionality. The contact stated that the failure persisted. The contact took the vehicle to a local dealer to be diagnosed. The contact was informed that the steering rack needed to be replaced. The vehicle was not repaired. The manufacturer was made aware of the failure. The failure mileage was approximately 130,000.

The contact owns a 2013 Ford Flex. The contact stated that while his wife was driving at unknown speed, the vehicle stalled without warning. The vehicle was able to restart. The vehicle was taken to an independent mechanic where it was diagnosed that the spark plugs needed to be repaired. The vehicle was repaired however, the failure recurred. The vehicle was taken to the dealer where it was diagnosed that the canister purge valve and throttle body assembly needed to be replaced. The vehicle was not repaired. The manufacturer was notified of the failure and informed the contact to contact NHTSA. The approximate failure mileage was 122,000.

While driving the steering wheel will fight you when taking turns. This is a know issue with the Ford Flex. Makes driving sketchy. I will not let my wife drive especially with the kids in the Flex.

Door ajar sensor for left rear door stays on, despite the door being fully closed. The dome lights remain on for a few minutes after starting the vehicle. And the dome lights stay on after you lock the vehicle. The dome lights staying on runs down the battery and is also a distraction and hazard while driving at night. Online forums indicate that this is a very common problem with Ford Flexes, and the repairs are apparently $300-$350 per door, with repairs at the dealership lasting for about a year.

The passenger-side front door latch sensor is defective. The door latches securely when closed, but the door AJAR warning light remains illuminated. This leads to several issues including: - interior lights don't turn off for a very long time after the door is closed (i.e. on the order of 30 minutes after parking and 5 minutes when driving), - the alarm system goes off randomly and frequently when the vehicle is parked and locked (sometimes multiple times per hour), - the feature that auto-locks the doors when the vehicle is in motion does not work, - if one locks the doors while the vehicle is in motion, they will immediately unlock themselves. The above issues lead to several safety concerns including: - the interior lights being on makes it difficult to see while driving at night, - the interior being illuminated after the vehicle is parked and locked creates a security exposure, - the child safety lock features do not function as intended as the doors cannot lock while the vehicle is in motion, - the alarm system repeatedly triggering is annoying as there is no way to turn off the alarm system. That is, if the car is locked, then the system is armed and will trigger in time. The rear passenger-side door had this same issue a few years ago. Ford has a Customer Satisfaction Program recall for this issue (19N09), but it only applies to the driver door and only for cars less than 7 years old.

The contact owns a 2013 Ford Flex. The contact stated while driving approximately 35 MPH, the steering wheel became difficult to turn. The contact stated that the traction control warning light was illuminated. Upon investigation, the contact associated the failure with NHTSA Campaign Number: 15V340000 (Steering) however, the VIN was not included. The vehicle was not diagnosed or repaired. The manufacturer was not informed of the failure. The failure mileage was approximately 235,000.

The contact owns a 2013 Ford Flex. The contact stated while driving at various speeds, the power steering assist failed intermittently, and the steering wheel became difficult to steer. The vehicle was taken to the dealer and diagnosed with an electric power steering assist failure. The vehicle was not repaired. The manufacturer was made aware of the failure. The contact related the failure to NHTSA campaign number: 15V340000 (Steering). The failure mileage was approximately 125,000.

The contact owns a 2013 Ford Flex. The contact stated while making a right turn, the steering wheel malfunctioned and momentarily seized and could not be turned. Moments later the steering wheel would turn however, the steering wheel would shake and vibrate abnormally. The vehicle was taken to the local dealer who replaced the entire suspension system, but the failure persisted. The dealer later diagnosed that the steering gear was faulty and needed to be replaced. The vehicle was not repaired. The manufacturer was notified of the failure and the contact was informed that the vehicle was not included in the NHTSA campaign number: 15V340000 (Steering). The contact indicated that the vehicle experienced the same failure listed in the recall. The failure mileage was 130,000.

Sudden loss of electronic steering assist without warning numerous times on my vehicle. Nearly caused me to get into an accident the other day. Contacting dealer this week. Ford needs to fix this problem.

The contact owns a 2013 Ford Flex. The contact stated the alarm and sensors were activated without warning. The contact received notification of NHTSA campaign number: 20V072000 (Suspension) however, the part to do the recall repair was unavailable. The vehicle was taken to the local dealer who confirmed that parts were not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was not made aware of the issue. The failure mileage was 144,284. Parts distribution disconnect.

The right rear door keeps showing that it's open on the dash when its physically closed. The alarm goes off at night when the vehicle is locked because the door will randomly show it's open when its actually closed. I was told by Ford that the parts were $450 plus dollars to fix the problem and that's not including labor. Ive also found out that I'm not the only Flex owner dealing with this issue that should be covered under warranty.

On Friday, June 18, 2021 while driving my 2013 Ford Flex, the power steering went out while I was driving. I went online and found an OLD May 27, 2015 Ford Safety Recall for this issue but apparently it DID NOT include my car. Not sure how FORD determines which cars will/will not have this issue. It needs to include all calls in that category.

The contact owns a 2013 Ford Flex. The contact stated that upon opening the front passenger’s and driver’s side doors, a loud grinding sound was coming from the dashboard. The contact also stated that both doors would intermittently fail to unlock upon depressing the unlock button. The contact also noticed that the vehicle was consuming fuel soon after refueling. The dealer was notified of the failure and the contact was informed that the Vin was not under recall. The manufacturer was not notified of the failure. The failure mileage was unknown.

I was driving down I-285 (Atlanta) with my two daughters in the car and both the “Service Power Steering” and “Service AdvanceTrac” lights came on. About 10-15 min into the drive, it became really hard to turn my steering wheel. We were still about 30 min from our house so I had no choice but to drive very slowly until we could get somewhere safe. While trying to turn off the interstate, my steering wheel completely locked up on me!!! Now my car is at my mother’s house because I couldn’t drive any further in fear of an accident. My mechanic put this car on a computer and no codes showed up. From my understanding there was a recall for this particular issue. The dealer I purchased the car from stated they were not aware of this issue and the car showed no signs that the power steering was about to go out.

I had a recall for the driver door latch to be replaced. The very day that it was replaced, I get in, start my vehicle and the passenger door light comes on showing that it's open but it wasn't. I immediately go back inside to ask the service department since they literally just replaced the recalled drivers door latch. They stated that "it's a coincidence " and that it would cost to fix it. I drove it for as long as I could but my alarm would randomly go off and lights start blinking. I was afraid I'd come out oand my vehicle not start due to the battery being dead because of the alarm and lights going off. I broke down and paid to have the passenger door light fixed which the Ford service department told me it would. The EXACT same thing happened and now my back passenger door light keeps coming on!! Alarm randomly goes off and lights blink. I can't afford to gix this again. They told me it would fix the problem yet once they replaced the recalled door latch this has now happened with other doors.

THE CONTACT OWNS A 2013 FORD FLEX. THE CONTACT STATED THAT THE REAR REVIEW CAMERA FAILED TO OPERATE CORRECTLY INTERMITTENTLY, AND WITHOUT WARNING. THE VEHICLE WAS NOT YET DIAGNOSED NOR REPAIRED. A DEALER WAS NOT CONTACTED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE AND SUGGESTED TO THE CONTACT THAT HE NEEDED TO PERFORM A SOFTWARE UPDATE WITH THE FLASH DRIVE THAT HE HAD PURCHASED. THE CONTACT STATED THAT THE FAILURE RECURRED AND CAUSED SEVERAL OTHER SOFTWARE RELATED FAILURES. THE FAILURE MILEAGE WAS APPROXIMATELY 97,000.

RECALL 20S04 I HAVE SECOND LTR. CONTACTED MAC HAIK PASADENA TX 26 FEB 21. THEY TOLD ME PARTS NOT AVAILABLE UNTIL MAY. CONTACTED IN MAY, NOW TELL BE PARTS NOT AVAILABLE UNTIL LATE JUNE. FORD CUSTOMER SVC REPORTS PARTS NOW AVAILABLE.

TL* THE CONTACT OWNS A 2013 FORD FLEX. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 20V072000 (SUSPENSION) HOWEVER, THE PART TO DO THE RECALL REPAIR WAS UNAVAILABLE. THE CONTACT CALLED RUSTY ECK FORD (7310 E KELLOGG AVE, WICHITA, KS 67207, (316) 685-9211) TO CONFIRM THAT THE PART WAS NOT YET AVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER HAD EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS NOT MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. PARTS DISTRIBUTION DISCONNECT.

2013 FORD FLEX ISSUES WITH DOOR SENSORS READING DOOR OPEN WHEN DOORS ARE CLOSED. DOME LIGHTS STAY ON, ALARM WILL NOT GO ON AND PANIC ALARM GOES OFF ON ITS OWN. DRIVE DOOR LOCK NO LONGER WORK & NEITHER DOES THE RIGHT BACK PASSENGER DOOR.

WHILE TAKING A SHARP RIGHT TURN ONTO A FREEWAY ONRAMP FROM A STOP AT AN INTERSECTION, THE VEHICLE MADE A "DING" NOTIFICATION SOUND FROM THE DASHBOARD AND POWERFULLY FLUNG MY STEERING WHEEL AGAINST THE WAY I WAS STEERING. IF THERE WAS AN ADJACENT LANE WHERE I WAS DRIVING, THE VEHICLE ABSOLUTELY WOULD HAVE VEERED INTO THE ONCOMING LANE. I WAS ABLE TO OVERPOWER THE STEERING WHEEL AND FORCE THE VEHICLE TO THE SHOULDER, WHERE I NOTICED "POWER STEERING FAULT" DISPLAYED ON THE DASH. I POWERED OFF THE CAR, WAITED A FEW SECONDS, AND POWERED IT BACK ON, AND IT WORKED AFTER THAT.

WE HAVE 2 COMPLAINTS ABOUT THE AIRBAGS. I WAS DRIVING 65MPH ON HIGHWAY AND HIT A BEAR ON FRONT DRIVERS SIDE (AIRBAG DID NOT DEPLOY.) REPAIRED THE CAR. MY DAUGHTER WAS IN A HIGHWAY COLLISION REAR ENDED A PERSON AT 43 -45 MPH AIRBAGS DID NOT DEPLOY. INFORMED YESTERDAY THE CAR IS A TOTAL LOSS. SHE HAD HER GLASSES THROWN OFF HER FACE DASH WAS PUSHED BACK, TROOPER AND TOW TRUCK DRIVER WERE SHOCKED THEY DIDN'T GO OFF. SHE WAS NOT INJURED HAVING CONCUSSIVE SYMPTOMS. WE ALSO FOUND OUT THAT THE VIN DOES NOT MATCH THE INTERIOR OF THE CAR AS THEY WERE RUNNING THE SPECS OF THE VEHICLE. THE VIN IS SAYING THAT IT IS A CLOTH INTERIOR AND MY CAR HAS LEATHER INTERIOR. IF IT WAS AN UPGRADE IT SHOULD STILL BE ASSOCIATED WITH THE VIN OF THE CAR?*DT*JB

IN SEPTEMBER, THE DRIVERS SIDE SECOND ROW SEATBELT BROKE, THE MALE CONNECTION. I CALLED OUR LOCAL DEALERSHIP AND THEY TOLD ME IT WOULD COST APPROXIMATELY $750 TO REPLACE. WE STARTED USING THE THIRD ROW INSTEAD. JUST TODAY, THE FEMALE CONNECTION ON THE PASSENGER SIDE SECOND ROW SEAT BROKE. FORD IS TELLING ME THEY WON'T REPLACE THE SEATBELTS. I CANNOT AFFORD TO REPLACE THEM. AND I DON'T THINK SUCH AN ESSENTIAL SAFETY FEATURE SHOULD BE LEFT TO US FOR A VEHICLE LESS THAN 10 YEARS OLD. DO I DRIVE WITH MY CHILDREN UNSECURED AND JUST HAVE OUR FAMILY SUE FORD WHEN WE ARE ALL DEAD?

TL* THE CONTACT OWNS A 2013 FORD FLEX. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 20V072000 (SUSPENSION) HOWEVER, THE PART TO DO THE RECALL REPAIR WAS NOT YET AVAILABLE. NEITHER THE DEALER NOR THE MANUFACTURER WERE MADE AWARE OF THE ISSUE. THE CONTACT STATED THAT THE MANUFACTURER HAD EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.

THE ELECTRIC POWER STEERING STOPS WORKING RANDOMLY ALLOWING NO ASSIST UNTIL VEHICLE IS SHUT OFF AND RESTARTED. FORD DOES HAVE A RECALL FOR THIS SAME ISSUE FORD SLIGHTLY OLDER VEHICLES WITH THE ELECTRIC POWER STEERING. WHEN THE POWER STEERING FAILURE HAPPENS, VEHICLE IS IN MOTION AND TRYING TO TURN, LOW SPEEDS ONLY SO FAR.

TL* THE CONTACT OWNS A 2013 FORD FLEX. THE CONTACT STATED THAT WHILE DRIVING APPROXIMATELY 35 MPH, THE POWER STEERING FAULT MESSAGE DISPLAYED ON THE INSTRUMENT PANEL AND THE STEERING WHEEL BECAME DIFFICULT TO TURN IN EITHER DIRECTION. THE VEHICLE WAS TOWED TO THE LOCAL DEALER WALNUT CREEK FORD LOCATED AT 1800 N MAIN ST, WALNUT CREEK, CA 94596 WHO DIAGNOSED THAT THE POWER STEERING RACK WAS FAULTY AND NEEDED TO BE REPLACED. THE VEHICLE WAS REPAIRED AND THE FAILURE WAS REMEDIED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE CONTACT WAS INFORMED THAT THE VIN WAS NOT INCLUDED IN NHTSA CAMPAIGN NUMBER: 15V340000 (STEERING). THE CONTACT INDICATED THAT THE VEHICLE HAD EXPERIENCED THE SAME FAILURE LISTED IN THE RECALL. THE FAILURE MILEAGE WAS 92,349.

ON FRIDAY, JANUARY 22, 2021 AT APPROXIMATELY 12:05 P.M. WHILE DRIVING THE INTERCHANGE FROM THE SOUTHBOUND 55 FWY TO THE NORTHBOUND 405 FWY (IN COSTA MESA, CA) AT A SPEED OF 60 MPH MY 2013 FORD FLEX SEL BEGAN FISHTAILING ERRATICALLY ' SWERVING AND JERKING BACK AND FORTH BETWEEN LANES. AFTER A FRIGHTENING 10-20 SECONDS, I WAS ABLE TO MANEUVER THE CAR TO THE RIGHT SHOULDER OF THE INTERCHANGE WITHOUT ROLLING THE CAR OR HITTING ANYTHING OR ANYONE. (AT THE TIME THERE WAS AN AVERAGE AMOUNT OF TRAFFIC ON THE ROAD ALL GOING ABOUT 50-60 MPH AND WEATHER CONDITIONS WERE SUNNY, 65). MY INITIAL STOPPING POINT WAS NOT IN A SAFE LOCATION SO WHEN I PROCEEDED TO GO FORWARD ABOUT 300 FEET TO A SLIGHTLY SAFER LOCATION, I COULD AGAIN FEEL THE CAR START TO FISHTAIL WHILE GOING ONLY 5-10 MPH AND MY STEERING WHEEL WAS COMPLETELY OFF BALANCE AND NOT CENTERED. I INSPECTED THE CAR AND COULD SEE NO VISIBLE PROBLEM BESIDES MY STEERING WHEEL BEING OFF CENTER. THE CAR WAS TOWED VIA FLAT BED TOW TRUCK 13 MILES TO VILLA FORD IN ORANGE, CA WHERE IT WAS SUBSEQUENTLY DETERMINED TO BE A FAILED TOE LINK SUSPENSION ASSOCIATED WITH FORD RECALL 20S04. I WANTED TO REPORT MY EXPERIENCE AND REITERATE THAT THIS IS A VERY SERIOUS ISSUE!! I COULD HAVE EASILY BEEN KILLED HAD I HIT SOMETHING LIKE THE FREEWAY CONCRETE BARRIER OR OVER-CORRECTED TOO FAST WHEN THE CAR STARTED TO FISHTAIL AND SWERVE AND NOT BEEN ABLE TO DECELERATE QUICK ENOUGH (AND THANK GOODNESS MY THREE KIDS WEREN'T IN THE CAR WITH ME!) I URGE YOU TO START PUSHING FORD TO TAKE THIS RECALL MORE SERIOUSLY!! I NEVER RECEIVED A RECALL NOTICE AND ONLY LEARNED OF THIS ISSUE AFTER GOOGLING TO SEE IF ANY OTHERS HAVE HAD A SIMILAR EXPERIENCE BECAUSE IT HAD SCARED ME SO MUCH. I WAS SHOCKED AT READING ALL THE STORIES OF SIMILAR EXPERIENCES. PLEASE, PLEASE CONTINUE TO PUSH FORD TO COMMUNICATE THIS ISSUE OUT TO PEOPLE THAT HAVE CARS THAT ARE AFFECTED!!

I HAVE A SAFETY CONCERN ON MY 2013 FORD FLEX VIN# [XXX] I HAD A RECALL REPLACED IN NOVEMBER 2020 FOR FRONT DRIVER SIDE DOOR LATCH. CUSTOMER SATISFACTION PROGRAM 19N09 AS SOON AS I GOT IN MY CAR AFTER THE REPLACED RECALL, THE PASSENGER DOOR LIGHT CAME ON SAYING IT WAS OPEN EVEN THOUGH IT WASN'T. I WENT BACK INSIDE AND ASKED ABOUT IT. THE SERVICE DEPARTMENT TOLD ME THAT IT WASN'T COVERED UNDER THE WARRANTY, THAT ONLY THE DRIVER SIDE WAS. IT WAS VERY STRANGE THAT IT HAPPENED TO POP UP DIRECTLY AFTER GETTING THE RECALL FOR THE DRIVER SIDE REPLACED. AS SOON AS I SAVE ENOUGH MONEY, I WILL GET IT FIXED BUT IF THE DRIVER SIDE HAD A WARRANTY, I FEEL THAT THE PASSENGER SIDE SHOULD TOO. THANK YOU INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6). *TR

WATER PUMP FAILED IN THE INTERNAL ENGINE PART ON 2013 FORD FLEX. A KNOWN PROBLEM BY FORD MOTOR CO FOR YEARS AND FORD REFUSES TO ISSUE A RECALL. BECAUSE THE WATER PUMP IS AN INTERNAL PART OF THE MOTOR, THE COST TO REPAIR IS OVER $2000 .

WHILE DRIVING, WARNING NOTICE CAME ON SAYING STEERING ASSIST FAULT, THAT VERY MOMENT THE STEERING LOCKED ON ME AND WAS UNABLE TO TURN.

TL* THE CONTACT OWNS A 2013 FORD FLEX. THE CONTACT STATED THAT WHILE DRIVING AT LOW SPEEDS IN TRAFFIC AND APPROACHING A HILL, THE VEHICLE ACCELERATED INDEPENDENTLY WITHOUT WARNING. THE CONTACT TO DEPRESSED THE BRAKE PEDAL WHICH FAILED TO ENGAGED PROPERLY. THE VEHICLE LOSS MOTIVE POWER AND DECELERATED. THE CONTACT PULLED OVER TO THE SHOULDER, PUMPED THE BRAKE PEDAL BRINGING THE VEHICLE TO A STOP. THE VEHICLE WAS TURNED OFF AND RESTARTED AND OPERATED AS DESIGNED. THE CONTACT STATED THAT ON SEVERAL OCCASIONS THE VEHICLE FAILED TO START-UP. ADDITIONALLY, THE BACK OVER PREVENTION CAMERA FAILED TO ILLUMINATE WHILE IN REVERSE. THE CONTACT STATED THAT THERE WERE UNKNOWN ELECTRICAL FAILURES ON THE INSIDE AND OUTSIDE OF THE CABIN OF THE VEHICLE. THE VEHICLE WAS TOWED TO CREST FORD OF NIANTIC (218 FLANDERS RD, NIANTIC, CT 06357, (860) 739-5403) TO BE DIAGNOSED HOWEVER, THE MECHANIC WAS UNABLE TO DUPLICATE THE FAILURE. THE FUEL SENSOR AND ACL MODULATOR WERE REPAIRED HOWEVER, THE FAILURE RECURRED. THE MANUFACTURER WAS NOTIFIED BY EMAIL. THE FAILURE MILEAGE WAS APPROXIMATELY 67,000.

I WAS MAKING A RIGHT TURN ON A RESIDENTIAL STREET AND ALL OF A SUDDEN COULDN'T STEER MY STEERING WHEEL. MY DASH LIT UP LIKE A CHRISTMAS TREE AND GAVE ME A POWER STEERING ASSIST FAULT MESSAGE. I PULLED OVER AND TRIED TO RESTART THE CAR AND IMMEDIATELY GOT THE POWER STEERING ASSIST FAULT MESSAGE AGAIN. IT WAS SCARY AND VERY DANGEROUS. I NOW HAVE NO POWER STEERING AND APPARENTLY MY VEHICLE DOES NOT FALL UNDER THE RECALL. IT IS MY UNDERSTANDING THAT THERE ARE THOUSANDS HAVING THIS ISSUE. IF FORD REALLY CARED ABOUT OUR SAFETY THEY WOULD AT LEAST MEET US HALFWAY WITH THE COST OF REPAIRS. I'M LOOKING AT OVER $2000 OUT OF POCKET. THIS IS FRUSTRATING AND PAINFUL FOR ME AS I HAVE RHEUMATOID ARTHRITIS AND IT CAUSES STRESS ON MY JOINTS TO DRIVE IT AS IS. I AM NOW TERRIFIED EVERY TIME I GET IN MY CAR TO DRIVE.

PASSENGER DOOR AJAR LIGHT ILLUMINATES. LOCK WON'T ENGAGE AND DOME LIGHTS REMAIN ON FOR AWHILE.

TL* THE CONTACT OWNS A 2013 FORD FLEX. THE CONTACT STATED THAT THE REAR BACK UP CAMERA WOULD GO BLANK, BECOME FUZZY OR DISPLAY IMAGES UPSIDE DOWN WHILE IN OPERATION. THE CONTACT ALSO STATED THAT A WARNING MESSAGE ON THE INSTRUMENT PANEL STATED THAT THE VEHICLE SHOULD BE TAKEN TO THE NEAREST DEALER. THE CONTACT ALSO STATED THAT WHILE DRIVING AT 65 MPH, THE VEHICLE STALLED WITHOUT WARNING. THE CONTACT RESTARTED THE VEHICLE AND DROVE TO MCCANDLESS FORD MEADVILLE, INC. (433 BALDWIN ST, MEADVILLE, PA 16335) WHERE THE VEHICLE WAS DIAGNOSED WITH A DEFECTIVE FUEL MODULE. THE CONTACT HAD THE FUEL MODULE REPLACED OUT OF POCKET. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE BACK UP CAMERA WAS NOT REPAIRED OR REPLACED. THE FAILURE MILEAGE WAS APPROXIMATELY 125,000.

TL* THE CONTACT OWNS A 2013 FORD FLEX. THE CONTACT STATED THAT THE VEHICLE WAS AT STAND STILL AND STATED WHILE SHE WAS CHARGING HER CELLPHONE BY USING THE MIDDLE USB PORTAL, WHEN SHE NOTICED THE WIRING WAS MELTED. THE CONTACT STATED NO WARNING LIGHT WAS ILLUMINATED. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED AS OF YET. A DEALER WAS NOT CONTACTED. THE MANUFACTURER HAD NOT BEEN INFORMED OF FAILURE. THE FAILURE MILEAGE WAS APPROXIMATELY 124,000.

WHILE DRIVING AT LOW SPEED (< 20 MPH), WITHIN 20 SECONDS OF BEGINNING A TRIP, THE CAR GAVE A WARNING DIALOG (SEE ATTACHED PHOTO) AND THE STEERING WHEEL BECAME VERY DIFFICULT TO TURN. IT TOOK ALL OF MY STRENGTH TO KEEP IT ON THE ROAD. I PULLED OVER TO THE SIDE OF THE ROAD SAFELY. AFTER SHUTTING DOWN THE CAR AND RESTARTING IT, THE PROBLEM WAS TEMPORARILY RESOLVED. THE NEXT TIME I DROVE THE CAR, THE PROBLEM RECURRED, AND SINCE THEN HAS RECURRED EVERY TIME I TRY TO DRIVE IT.

DOOR ADJAR. DOOR OPENED WHILE DRIVING. DOOR RANDOMLY UNLOCKS AND SETS ALARM OFF. HAS CAUSED A DEAD BATTERY. WILL LOCK & UNLOCK WHILE TRAVELING.

ELECTRONIC POWER STEERING ASSIST STOPED WORKING AND WARNINING MESSAGE ON DASH DISPLAY.FRACTURE OF REAR TOE LINK RECALL#20V072 HAVE NOT BEEN REPAIRED AS OF 8/30/2020

THE DOOR LATCHES DO NOT WORK I'VE HAD THEM REPLACED TWICE AND THE ELECTRICAL PANEL THAT CONTROLS THE AC DOES NOT WORK IT BLOWS OUT HEAT CANNOT TURN HEAT OFF BECAUSE THE TOUCH SCREEN DOES NOT WORK IT IS COMPLETELY SHUT DOWN AND IT FLICKERS ON AND OFF AND THIS DOES NOT HAPPEN ALL THE TIME BUT PERIODICALLY

POWER STEERING WENT OUT IN REVERSE. TURNED VEHICLE OFF AND RESTARTED POWER STEERING CAME BACK. WENT TO FORD GARAGE SOFTWARE AND STEERING HAD TO BE REPLACED. CAR HAS 82K MILES. FORD WOULD NOT COVER THIS UNDER THE RECALL.

TL* THE CONTACT OWNS A 2013 FORD FLEX. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 20V072000 (SUSPENSION) HOWEVER, THE PART TO DO THE RECALL REPAIR WAS NOT YET AVAILABLE. THE CONTACT CALLED LUTHER FORD LOCATED AT 3302 36TH ST SOUTH, FARGO, ND 58104, (701) 282-2350, AND IT WAS CONFIRMED THAT PARTS WERE NOT YET AVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.

DRIVING DOWN THE ROAD WHEN SUDDENLY LOST ALL POWER STEERING WITHOUT NOTICE. ALERT SHOWED UP ON DASHBOARD. VERY HARD TO CONTROL ESPECIALLY AT SLOW SPEEDS. BROUGHT TO FORD DEALERSHIP AND THEY WILL NOT HONOR THE RECALL SINCE IT DOESNT APPLY TO MY VIN BUT EVERYTHING ELSE THEY RECALLED FOR MATCHES MY CAR.

THE STEERING WENT OUT ONE WEEK AGO. CHECKED ALL THE RECALLS IT MATCHES THE DESCRIPTION OF PROBLEM AND MEETS ALL THE TIMELINES BUT WAS SOMEHOW LIKE THE REST NOT INCLUDED IN THE RECALL. DEALER IS PRESENTING ME WITH CHARGES IN EXCESS OF $2000 TO REPAIR. I HAVE TRIED TO RESOLVE THE ISSUE WITH FORD TO NO AVAIL. NO ONE CAN DO ANYTHING. THE VEHICLE IS UNSAFE TO DRIVE AND I HAVE TO PICK THE VEHICLE UP TOMORROW. THE STEERING IS NEARLY COMPLETELY GONE.

FORD RECALLED DOOR LATCH ASSEMBLY ON DRIVER DOOR AND IS NOT ACKNOWLEDGING THAT THE SAME ASSEMBLY IN OTHER DOORS SHOULD BE COVERED IN THE RECALL. WHY WOULD YOU COVER THE ASSEMBLY IN A DRIVER DOOR AND NOT THE PASSENGER DOOR. IF THE ASSEMBLY IS FAULTY, IT SHOULD BE FIXED REGARDLESS OF THE DOOR IT IS IN. THE SENSOR IN THE DOOR LATCH THINKS THE DOOR IS OPEN WHEN IT IS CLOSED, CAUSING THE DOME LIGHTS TO STAY ON AND THE WARNING TO CONSTANTLY SOUND UNTIL YOU CAN CLOSE IT AND THE SENSOR CATCHES. IT HAS BEEN HAPPENING ON THE PASSENGER DOOR FOR SEVERAL MONTHS.

THE BRAKES MAKE GRINDING NOISE AND SLIPPING HARD TO STOP MY BRAKE PADS AND ROTES PRETTY NEW WENT AND GOT NEW BRAKE PADS STILL SAME PROBLEM ESPECIALLY DURING HARDER BRAKING CAR NOT STOPPING THERE IS BRAKE FLUID AND EVERYTHING SEEMS TO BE IN TOP SHAPE BUT CAR WILL NOT BRAKE PROPERLY AND MAKE GRINDING NOISE

TL* THE CONTACT OWNS A 2013 FORD FLEX. THE CONTACT STATED THAT THE PASSENGER'S SIDE REAR DOOR LOCK LATCHED SECURELY HOWEVER, THE DOOR AJAR WARNING LIGHT REMAINED ILLUMINATED. THE CONTACT STATED THAT DOORS FAILED TO LOCK WHEN THE VEHICLE WAS SHIFTED INTO DRIVE WITH THE DOOR AJAR WARNING LIGHT ILLUMINATED. ADDITIONALLY, THE INTERIOR DOME LIGHT AND PARKING LIGHT REMAINED ILLUMINATED. THE CONTACT CALLED JOHNSON CITY FORD (3519 BRISTOL HWY, JOHNSON CITY, TN 37601), AND INFORMED THE DEALER OF THE FAILURE. THE CONTACT WAS INFORMED THAT THE DRIVER'S FRONT DOOR LATCH WOULD BE REPAIRED HOWEVER, THE OTHER DOORS WERE NOT COVERED UNDER THE WARRANTY. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE BUT OFFERED NO ASSISTANCE. THE APPROXIMATE FAILURE MILEAGE WAS 82,000.

WHILE I WAS PULLING OUT OF MY WORK PARKING LOT, THE POWER STEERING FAILURE LIGHT CAME ON AND THE STEERING BECAME EXTREMELY HARD TO CONTROL. UNLIKE OLDER VEHICLES WITHOUT POWER STEERING, IT WAS VERY STIFF AND HARD TO CONTROL NO MATTER WHAT SPEED I WAS GOING. WHEN I LOOKED UP THE ISSUE THERE IS AN OPEN RECALL FOR THE EXACT SAME PROBLEM AND EVEN IN THE YEAR CAR THAT I HAVE. WHEN I CALLED IN TO GET IT COVERED UNDER THE RECALL THEY SAY THAT MY VIN IS NOT COVERED IN THE RECALL. THEY CLEARLY KNOW THIS IS A SAFETY ISSUE AND IT'S HAPPENING TO MY TYPE OF CAR. HAD MY WIFE BEEN DRIVING WITH OUR KIDS AND DIDN'T HAVE THE STRENGTH TO CONTROL THE CAR HOME WHO KNOWS WHAT MIGHT HAVE HAPPENED. THIS IS A HUGE PROBLEM AND ACCORDING TO SEVERAL FORUMS I HAVE READ, I AM NOT ALONE. THIS NEEDS TO BE ADDRESSED TO THE FULL EXTENT OF THE PROBLEM BEFORE SOMEONE IS KILLED.

TL* THE CONTACT OWNS A 2013 FORD FLEX. THE CONTACT STATED THAT AFTER THE VEHICLE WAS STARTED, THE POWER STEERING ASSIST WARNING LIGHT ILLUMINATED AND THE VEHICLE BECAME DIFFICULT TO STEER IN EITHER DIRECTION. THE VEHICLE WAS RESTARTED AND THE VEHICLE OPERATED AS DESIGNED. THE VEHICLE WAS TAKEN TO HEALY FORD LOCATED AT 2528 NY 17M, GOSHEN, NY 10924, TO BE DIAGNOSED. THE CONTACT WAS INFORMED THAT THE STEERING GEAR NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE CONTACT WAS INFORMED THAT THE VEHICLE WAS NOT INCLUDED IN NHTSA CAMPAIGN NUMBER: 15V340000 (STEERING). THE MANUFACTURER WAS INFORMED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 200,000. *DT*JB

I WAS BACKING OUT OF MY DRIVEWAY AND THE POWER STEERING ASSIST FAULT CAME UP AND I COULDN'T STEER MY CAR. IT WON'T GO AWAY AND I'M NOT ABLE TO DRIVE MY CAR SAFELY WITH MY FAMILY. *TR

DOOR AJAR WARNING LIGHT COMES ON AND ALL DOME LIGHTS, WHEN DOOR IS CLOSED. SAYS DOOR IS OPEN WHEN IT IS NOT. CAN NOT GET DOME LIGHTS TO TURN OFF, DRAINING BATTERY. *TR

TL* THE CONTACT OWNS A 2013 FORD FLEX. THE CONTACT STATED THAT THE FRONT PASSENGER'S SIDE DOOR LATCH FAILED TO LOCK THE DOOR SECURELY. THE CONTACT STATED THAT WHILE DRIVING THE FRONT PASSENGER SIDE DOOR UNLOCKED INDEPENDENTLY. THE VEHICLE WAS TAKEN TO SALERNO DUANE FORD LOCATED AT 267 BROAD ST, SUMMIT, NJ 07901, WHO DIAGNOSED THAT THE DOOR LATCH WAS DEFECTIVE. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOTIFIED BUT NO ASSISTANCE WAS OFFERED. THE CONTACT INDICATED THAT A SIMILAR FAILURE PREVIOUSLY OCCURRED ON THE FRONT DRIVER SIDE DOOR. THE FAILURE MILEAGE WAS 100,000.

THE FRONT PASSENGER SIDE DOOR SENSOR WILL NOT REGISTER WHEN THE DOOR IS SHUT. IT WON'T ALLOW THE CAR TO LOCK PROPERLY OR TURN LIGHTS TO TURN OFF BECAUSE IT DOESN'T REGISTER THAT THE DOOR IS CLOSED WHEN IT'S CLOSED. *TR

TL* THE CONTACT OWNS A 2013 FORD FLEX. THE CONTACT STATED THAT WHILE HIS BROTHER WAS DRIVING AT A VERY LOW SPEED AND ATTEMPTING TO MAKE RIGHT OR LEFT TURNS, THE VEHICLE LOSS MOTIVE POWER. THE CONTACT STATED THAT THE FAILURE WAS NOT EVIDENT WHILE DRIVING STRAIGHT. THE VEHICLE WAS TAKEN TO MUSCATELL-BURNS FORD (901 US-10, HAWLEY, MN 56549) TO BE DIAGNOSED. THE CONTACT WAS INFORMED THAT THE RACK AND PINION NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE CONTACT REFERENCED THE FAILURE TO NHTSA CAMPAIGN NUMBER: 15V340000 (STEERING) HOWEVER, THE VIN WAS NOT INCLUDED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE AND OFFERED NO ASSISTANCE. THE FAILURE MILEAGE WAS APPROXIMATELY 100,000. *BF THE CONSUMER TRADED IN THE VEHICLE DUE TO THE DEFECT. *TR

TL* THE CONTACT OWNS A 2013 FORD FLEX. THE CONTACT STATED THAT THE DOOR LOCK SENSORS WERE INOPERABLE. THE CONTACT STATED THAT THE DRIVER WAS NOT ALERTED TO A DOOR BEING AJAR. THE VEHICLE WAS TAKEN TO BETTER WAY WHOLESALE AUTOS LOCATED AT (49 RAYTKWICH RD, NAUGATUCK, CT 06770 2093-720-5600) HOWEVER, THE MECHANIC WAS UNABLE TO FIX THE VEHICLE. THE CONTACT WAS INFORMED TO HAVE THE VEHICLE REPAIRED AT AN AUTHORIZED DEALER. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 122,000.

POWER STEERING WENT OUT WHILE DRIVING AT 70 MPH ON I-95 EXIT. VEHICLE VEERED OFF INTO DITCH. LUCKILY A NICE PERSON SAW ME GO OVER THE ROAD AND PULLED THE CAR OUT. CAR WAS TAKEN TO FORD WHO THEN CHARGED ME CLOSE TO 3,000 TO REPLACE A COMPUTER MODULE. HAS HAPPENED ANOTHER TIME SINCE THEN..

DOOR AJAR WARNING SENSOR PREVIOUSLY FAILED ON FRONT PASSENGER SIDE DOOR TWICE. REPAIRED UNDER WARRANTY, N/C. NOW THE REAR DRIVERS SIDE DOOR AJAR SENSOR PERIODICALLY INDICATES THE DOOR IS AJAR WHEN IT'S NOT AFTER OPENING OR CLOSING THE DOOR. DOME LIGHTS STAY ON. HAVE TO REPEATEDLY OPEN AND CLOSE DOOR, HARD, TO GET THE SENSOR TO CORRECT. OUT OF WARRANTY, 147,000 MILES ON FLEX.

ELECTRIC POWER ASSIST STEERING (EPAS) COMPLETELY OUT AND WHEEL CAN BARELY BE TURNED. NO POWER STEERING. MY FLEX WAS SITTING ON THE TOP FLOOR OF A 7 STORY PARKING GARAGE. I STARTED IT UP TO MOVE DOWN TO GET A CLOSER PARKING SPACE NEXT TO THE FLOOR I WAS ACCESSING. I CANNOT AFFORD THE QUOTED STEERING COLUMN $3000 REPLACEMENT I WAS GIVEN. SOME RECALL IS OUT BUT DOES NOT INCLUDE ALL FORD MODELS WITH THIS APPLICATION, INCLUDING MINE. YOU CALL FORD FOR HELP OR ASSISTANCE AND THEY READ OFF THEIR GIVEN ANSWER... YOUR VEHICLE DOES NOT FALL UNDER THE RECALL.

THIS HAS BEEN HAPPENING SINCE JANUARY AND 3X ON 3/3/2020. WHILE DRIVING DOWN A CIRCULAR GARAGE FROM WORK THE VEHUCLE SHUT OFF AND POWER STEERING STOPPED ALMOST HEADING ME INTO THE CONCRETE BARRIER. IT HAS BEEN TWICE ON SIDE ROAD WHEN IT SHUT OFF AND STEERING WAS DISABLED AND ALL 3X NO WARNINGS. NOW FOR THE 5TH TIME AS I PUT CAR IN RWCERSE THE POWER STEERING SHUTS OFF WITH NO WARNING AND I BECOME DISABLED. HAVE TO WAIT AND RESTART CAR. ITS VERY DANGEROUS AND SEE COMPLAINTS ALL OVER FORDS BLOG AND FLEX FORUMS..VERY SCARY TO ALLOW MY DAUGHTERS TO DRIVE..PLEASE HAVE A RECALL OR ASSIST FINANCIALLY. THEIR TELLING OVER $2,800..THATS CRAZY..

TL* THE CONTACT OWNS A 2013 FORD FLEX. THE CONTACT STATED THAT WHILE DRIVING APPROXIMATELY 67 MPH, A LOUD POPPING NOISE OCCURRED AND DRIVER SUDDENLY LOST CONTROL OF THE STEERING CAUSING THE VEHICLE TO VIOLENTLY SWERVE WHILE ON THE HIGHWAY. AFTER STOPPING THE VEHICLE THE DRIVER OBSERVED THE REAR DRIVER SIDE TIRE WAS ANGLED SIDE WAYS. A TOW TRUCK WAS CALLED TO THE SCENE AND THE VEHICLE WAS TOWED TO AN INDEPENDENT MECHANIC WHO DIAGNOSED THAT THE REAR SUSPENSION TOE LINK HAD FAILED. THE VEHICLE WAS REPAIRED. DURING THE INCIDENT THE FRONT PASSENGER SUSTAINED A LEFT SHOULDER RE-INJURY WHICH REQUIRED MEDICAL TREATMENT. THE LOCAL DEALER ST. GEORGE FORD (145 HILTON DR. ST. GEORGE, UT) AND THE MANUFACTURER WERE NOTIFIED OF THE FAILURE. THE VEHICLE WAS INCLUDED IN THE NHTSA RECALL CAMPAIGN NUMBER 20V072000 (SUSPENSION) BUT THE PARTS NEEDED TO REPAIR THE FAILURE WERE NOT YET AVAILABLE. THE CONTACT INDICATED THAT THE VEHICLE HAD EXPERIENCE THE SAME FAILURE LISTED IN THE RECALL. THE FAILURE MILEAGE WAS 70,000. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.

THIRD TIME HAVING THE FUEL PUMP REPLACED . PUMP FAILS EVERY 20-30K MILES. CAR WILL STOP RUNNING WHILE DRIVING ON ROADWAYS, UNABLE TO RESTART VEHICLE. HAD TO PULL OVER TO SIDE OF ROAD AND WAIT FOR TOW. 1ST TIME 36,000 MILES 2ND 53,000, 3RD 90,000. ALL REPAIRS WERE PERFORMED BY FORD SERVICE CENTER

2013 FORD FLEX. CONSUMER WRITES IN REGARDS TO ILLUMINATED POWER STEERING LIGHT. *LD THE CONSUMER STATE WHILE DRIVING THE POWER STEERING WENT OUT WITH A VERY SHORT NOTICE. WHILE ATTEMPTING TO STOP THE VEHICLE SLOWLY RAN OVER A CURB. THERE WAS NO DAMAGE. THE MANUFACTURER WAS NOTIFIED AND STATED THE VEHICLE WAS PREVIOUSLY REPAIRED FOR THE FAILURE. THE MANUFACTURER DENIED ANY ADDITIONAL ASSISTANCE. THE DEALER DENIED ASSISTANCE DUE TO THE CODE ONLY SHOWING THAT THE VEHICLE FAILED DUE TO IMPACT, AND NOT THAT THE PSCM FAILURE WAS THE CAUSE OF THE IMPACT.*JS

DOOR AJAR INDICATOR ACTIVATES WHEN DOOR IS CLOSED. DOME LIGHT REMAINS ON AND SO DOES THE INDICATOR LIGHT. PASSENGER SIDE REAR DOOR. SAME PROBLEM HUNDREDS OF OTHERS ARE REPORTING.

RECEIVED LETTER FROM FORD ADVISING THEY WOULD REPLACE DRIVER DOOR SENSOR DUE TO ISSUES THAT RESULT IN IT READING DOOR AJAR, RESULTING IN DOME LIGHTS STAYING ON AND BATTERY DRAIN. THE SAME ISSUE OCCURS ON OTHER DOORS, SPECIFICALLY ON MINE THE BACK DRIVER SIDE DOOR. THIS HAPPENS SPORADICALLY, WHILE DRIVING, WHILE PARKED, EVEN WHEN THE DOOR IS NOT UTILIZED.

THE SYNC SYSTEM STOPPED WORKING AND UNABLE TO FIND THE ERROR OR ISSUES. SEARCHED INTERNET AND APPEARS TO BE COMMON ISSUE WITH VEHICLE. THE RADIO WOULD MAKE A GLITCHING SOUND AND THEN CONTINUE TO PLAY UNTIL IT COMPLETELY STOPPED ABOUT 5 WEEKS AGO. THE VEHICLE WAS PARKED AND WHEN ATTEMPTING TO START CAR THE RADIO WAS DEAD

2ND ROW SEAT BELTS NOT WORKING OR BROKEN. DRIVER SIDE IS NOT LATCHING OR RETRACTING, SO NONE CAN USE THAT SEAT. PASSENGER SIDE THE BUCKLE COVER WONT STAY ON, AND IT HAS SOME SMALL SHARP OBJECTS THAT CAN CUT SOMEONE OR MY KIDS.

WHILE DRIVING MY 2013 FORD FLEX THE POWER STEERING DISAPPEARED AND I ALMOST LOST CONTROL OF THE VEHICLE. I PULLED OVER AND TURNED IT OFF, WHEN I STARTED IT BACK UP THE POWER STEERING RETURNED TO NORMAL. I STOPPED AT MY DESTINATION BUT WHEN I RETURNED TO LEAVE I FOUND THAT THE POWER STEERING WAS NOT RESPONDING. I DROVE IT HOME WITH GREAT DIFFICULTY. THIS REPEATED SEVERAL TIMES OVER THE NEXT TWO WEEKS, FUNCTIONING AT THE START OF THE DAY BUT FAILING AFTER THE VEHICLE WAS TURNED OFF. THE POWER STEERING FINALLY GAVE OUT ALTOGETHER. I CHECKED AND FOUND THAT THERE WAS A RECALL THAT WAS ANNOUNCED ON JUNE 02 OF 2015 FOR THIS EXACT ISSUE COVERING FORD FLEXES FROM 2010 TO 2013. I SCHEDULED AN APPOINTMENT WITH MY FORD DEALERSHIP TO GET THE ISSUE RESOLVED. I WAS TOLD THAT MY VEHICLE WAS MANUFACTURED A FEW MONTHS AFTER THE RECALL DATE, WHICH COVERED VEHICLES MANUFACTURED UP UNTIL FEB 28TH OF 2012. I CAN'T UNDERSTAND ONE, HOW DOES A RECALL COVER THE YEARS 2010 TO 2013 BUT HAS AN END DATE FOR ELIGIBILITY OF 2012?, THE RECALL WAS ANNOUNCED ON JUNE 02 OF 2015 AND MY VEHICLE SUFFERED THE EXACT SAME ISSUE OF THOSE THAT THE RECALL EXTEND TO. AS WELL AS WHAT WAS DONE TO REMEDY THE PART FAILURE AFTER THE JUNE 02, 2012 DATE THAT MY VEHICLE (SUFFERING THE SAME MALFUNCTION/FAILURE AND MANUFACTURED JUST OUTSIDE OF THE END DATE OF THE RECALL) WAS NOT INCLUDED IN THE RECALL? I HAVE FOUND THAT THE ISSUE IS WITHIN THE SEALED STEERING ASSIST ASSEMBLY ITSELF WITCH SUFFERS HEAT DAMAGE DUE TO THE PLACEMENT OF OTHER COMPONENTS. HEAT SHIELDING WITHIN THE UNIT HAS BEEN REPORTED TO BREAK DOWN, RESULTING IN THE INTERIOR COMPONENTS TO FAIL DUE TO EXCESSIVE HEAT EXPOSURE. *JS *JS

TL* THE CONTACT OWNS A 2013 FORD FLEX. THE CONTACT STATED THAT AT START UP, THE POWER STEERING ASSIST FUNCTION BECAME INOPERABLE AND EXTRA EFFORT WAS NEEDED TO STEER THE VEHICLE. THE CONTACT STATED THAT THERE WAS NO WARNING LIGHTS ILLUMINATED. THE VEHICLE WAS NOT TAKEN TO BE DIAGNOSED NOR REPAIRED. A DEALER WAS NOT CONTACTED. THE VEHICLE WAS NOT INCLUDED IN NHTSA CAMPAIGN NUMBER: 15V340000 (STEERING). THE MANUFACTURER WAS INFORMED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 96,000.

THE RIGHT SIDE MIDDLE ROW SEAT BELT CONTINUES TO HAVE PROBLEMS. THE MIDDLE ROW IS ALWAYS DIFFICULT TO BUCKLE BY THE KIDS AND THE RIGHT SIDE DOESN'T EVEN WORK.

TL* THE CONTACT OWNS A 2013 FORD FLEX. WHILE DRIVING 10 MPH AND MAKING A LEFT TURN, THE STEERING WHEEL SEIZED WITHOUT WARNING. THE DRIVER POWERED OFF THE ENGINE WHILE IN TRAFFIC. ONCE RESTARTED, THE VEHICLE RESUMED NORMAL OPERATION. THE VEHICLE WAS LATER TAKEN TO BANNER FORD (1943 N CAUSEWAY BLVD, MANDEVILLE, LA 70471, (985) 234-5678) WHERE IT WAS DIAGNOSED THAT THE ELECTRIC ASSIST STEERING GEAR NEEDED TO BE REPLACED. THE VEHICLE WAS IN THE PROCESS OF BEING REPAIRED. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS APPROXIMATELY 85,000.

WHILE DRIVING I LOST ALL POWER STEERING AND ALMOST LOST CONTROL, THANKFULLY IT DIDN'T HAPPEN WHILE MY WIFE WAS DRIVING WITH THE KIDS. I WAS ABLE TO PULL OFF THE ROAD AND SHUT THE VEHICLE OFF. I RESTARTED AND THE POWER STEERING WAS RESTORED. THIS OCCURED SEVERAL TIMES OVER THE NEXT FEW DAYS UNTIL THE POWER STEERING JUST STOPPED WORKING ALL TOGETHER. I CHECKED FOR RECALLS AND FOUND THAT THERE WAS A RECALL THAT INCLUDED MY MAKE, MODEL AND YEAR FOR THE LOSS OF POWER STEERING ASSIST (RECALL #15S18) I MADE AN APPOINTMENT WITH THE SARASOTA FORD DEALERSHIP AND WAS TOLD UPON CHECK IN THAT MY VEHICLE WAS NOT COVERED UNDER THIS RECALL. THE RECALL STATES THAT IT COVERS MODEL YEAR 2013 FORD FLEX WITH ANY ENGINE. WITH A KNOWN, EXTREEMLY DANGEROUS ISSUE, I CANT UNDERSTAND HOW MY VEHICLE (EXPIERIENCING THE EXACT ISSUE DESCRIBED) IS NOT COVERED.

NOW REPLACING THE FUEL MODUAL SENSOR FOR THE 3RD TIME IN 5YRS. THIS IS A KNOWN ISSUE FOR OTHER FORD VEHICLES. CAR WILL NOT START AND NEEDS TO BE TOWED EACH TIME. FRONT PASSENGER DOOR SENSOR DOESN'T WORK AND INTERIOR LIGHT REMAINS ON UNTIL VEHICLE REACHES 10MPH. INTERIOR LIGHT WILL NOT TURN OFF AND BATTERY DRAINS.

WHILE DRIVING IN SNOW/ICE CONDITIONS ON CITY STREETS IN BIG BEAR CA, ICE BUILT UP IN THE RIGHT REAR TOE LINK CHASSIS POCKET CAUSING THE TOE LINK TO FLEX AND EVENTUALLY BREAK LEAVING US STRANDED IN BIG BEAR... THIS PART IS PART OF A RECALL IN THE CANADIAN PROVINCE S BASED ON THE SAME WEATHER CONDITIONS... THE LAST ATTACHED PHOTO SHOWS THE FORD OEM UPGRADED LINK THAT WE HAD TO GET AS A REPLACEMENT OUT OF OUR OWN POCKET

TL* THE CONTACT OWNS A 2013 FORD FLEX. WHILE DRIVING 30 MPH ON THE HIGHWAY, THE VEHICLE LOST POWER. THE CONTACT WAS ABLE TO PULL THE VEHICLE OVER TO THE SIDE OF THE ROAD. THE CONTACT WAS UNABLE TO RESTART THE VEHICLE AND HAD IT TOWED BACK TO HER HOME. THE CONTACT ATTEMPTED TO FILL UP THE FUEL TANK AND NOTICED FUEL LEAKING UNDERNEATH THE VEHICLE. THE FUEL INLET WARNING INDICATOR ILLUMINATED WHEN THE CONTACT ATTEMPTED TO RESTART THE VEHICLE ON THE SIDE OF THE HIGHWAY. RON CARTER FORD (8837 3005, FM 528 RD, ALVIN, TX 77511, (281) 715-7318) WAS CONTACTED AND STATED THAT THERE WERE NO RECALLS ON THE VEHICLE. THE CONTACT JUST BOUGHT THE VEHICLE USED THREE MONTHS AGO. THE MANUFACTURER ALSO STATED THAT THERE WAS NO RECALL. THE FAILURE MILEAGE WAS 93,000.

I TRIED STARTING THE CAR IT WOULD START THEN SPUTTER OUT VERY SHORTLY AFTER, AFTER HAVING THIS OCCUR 3 TIMES THE CAR WOULD NOT TURN OVER AT ALL AND HAD TO GET A TOW. I HAD IT TOWED TO THE DEALERSHIP, IT SAT FOR A DAY THE DEALERSHIP STATED THE CAR STARTED UP AND THEY WERE ABLE TO MOVE THE CAR WITHOUT AN ISSUE. THEY PRICED THE WORK AT $700+ TO BE COMPLETED. THE RECALL NUMBER 16V621000 (OR 16S31) DID NOT SHOW THOUGH IT IS THE SAME EXACT ISSUE HE DESCRIBED.

TL* THE CONTACT OWNS A 2013 FORD FLEX. THE CONTACT STATED THAT THE FORWARD COLLISION AVOIDANCE FEATURE FAILED INTERMITTENTLY BOTH WITH AND WITHOUT WARNING. THE SENSOR WAS ALSO CONNECTED TO THE VEHICLE'S CRUISE CONTROL, WHICH FAILED TO OPERATE WHEN THE SENSOR FAILED. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE DEALER WAS NOT CONTACTED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE AND REFERRED THE CONTACT TO NHTSA. THE FAILURE MILEAGE WAS APPROXIMATELY 60,000.

FORD HAS ALREADY RECALLED THE FUEL PUMP REGULATOR MODULE ON CERTAIN VEHICLES AND MINE WAS NOT INCLUDED. FUEL PUMP REGULATOR MODULE LEFT MR AND DISABLED CHILE STRANDED ON HIGHWAY. NO HELP FROM FORD. PASSENGER DOOR SENSOR OUT, LIGHTS WON'T GO OFF INSIDE CAB UNTIL YOU REACH 10 MPH. IMPOSSIBLE TO SEE TO BACK UP AT NIGHT OR TO SEE OUT OF VEHICLE TO DRIVE. DRIVER SEAT WONT MOVE FORWARD OR BACKWARD IMPOSSIBLE TO GET IT TO MOVE. 2ND ROW DRIVER SIDE SEATBELT BROKEN FORD WONT REPAIR.

TL* THE CONTACT OWNS A 2013 FORD FLEX. THE CONTACT STATED THAT SEVERAL VARIOUS ELECTRICAL FAILURES OCCURRED WITH THE VEHICLE, INCLUDING THE POWER LOCKS BEING UNRESPONSIVE WHILE DRIVING AND UNLOCKING ON THEIR OWN EVEN WHEN PARKED. ALSO, THE INTERIOR LIGHTING ILLUMINATED ON THEIR OWN AND THE FRONT PASSENGER DOOR LIGHT REMAINED ILLUMINATED WHILE THE VEHICLE WAS DRIVEN. AS A RESULT, THE BATTERY WOULD RUN EXCESSIVELY AND NEEDED TO BE REPLACED. THE DEALER AND MANUFACTURER WERE NOT CONTACTED. THE VEHICLE HAD NOT BEEN REPAIRED. THE FAILURE MILEAGE WAS 47,000.*DT*JB

ELECTRONIC POWER STEERING FAILURE WHILE HIGHWAY DRIVING BETWEEN 50-55MPH. INSTRUMENT CLUSTER WARNING MESSAGE AT EXACT MOMENT OF FAILURE.

POWER STEERING FAILED WHILE I WAS DRIVING ON THE HIGHWAY AT 70MPH. THANKFULLY I WAS ABLE TO SUCCESSFULLY BRING MY VEHICLE TO A STOP WHICH WAS AFTER DRIVING A MILE WITH LITTLE-TO-NO STEERING. OUR MECHANIC INFORMED US THAT THIS IS DEFINITELY A PART OF THE POWER STEERING RECALL ON THE 2013 FORD FLEX, HOWEVER WHEN I PULL MY VIN IT APPEARS THERE ARE NO RECALLS. THIS IS A HUGE SAFETY CONCERN AS I DRIVE 4 CHILDREN IN THIS VEHICLE DAILY. THIS IS NOT SOMETHING THAT I AS A CONSUMER CAUSED - I PERFORM MY REGULARLY SCHEDULED MAINTENANCE AND THIS IS NOT SOMETHING THAT I SHOULD HAVE TO FOOT THE BILL FOR.

"POWER STEERING ASSIST FAULT".TOOK A LEFT TURN ON A MAIN ROAD IN TRAFFIC AND I HEAR "DINGDINGDINGDING" AND THE STEERING WHEEL PULLED OUT OF MY HAND AND WAS FIGHTING ME TO GO STRAIGHT, VERY HEAVILY. ALMOST WENT INTO ONCOMING CARS AS I TRIED TO PULL IT BACK INTO THE TURN. ALMOST HIT A BUS STOP WITH PEOPLE WAITING, BUT I HIT THE CURB. PINCHED A CHUNK OUT OF THE TIRE AND SCRAPED UP THE WHEEL. I LOOKED IT UP AND IS SAME OR SIMILAR TO FORD SAFETY RECALL 15S18. MY VEHICLE WAS MADE LESS THAN TWO MONTHS AFTER THE RECALL DATE LIMIT, SO FORD CLAIMS IT IS NOT COVERED. I AM JUST GLAD MY WIFE WAS NOT DRIVING IT, ESPECIALLY WITH OUR KIDS IN IT. SHE COULD NOT HAVE HANDLED IT AND COULD HAVE BEEN VERY BAD. THERE IS NO CHECK ENGINE LIGHT, NO CODES, NOTHING.JUST THE WARNING DISPLAYED. THEN YOU PRESS "OK" AND IT GOES AWAY WITH NO MORE INFORMATION.

THE ENGINE STALLS WITHOUT WARNING WHILE DRIVING, EVEN ON HIGHWAY OR INTERSECTION OR FILLING GAS AND THE VEHICLE DON'T RESTART RIGHT AWAY ' ENGINE LIGHTS MISFIRE. AND ENGINE THROTTLE BODY SENSORS/OXYGEN SENSORS BROKE. HAVE FIXED WITHOUT RESOLVE TO ISSUES (RECURRENT). ON MULTIPLE DATES AND MULTIPLE TIMES A DAY.

POWER STEERING ASSIST FAULT ERROR RECEIVED WHEN I SHIFTED THE VEHICLE FROM PARK TO DRIVE AND SLOWLY ATTEMPTED TO DRIVE OUT OF MY PARKING SPACE. I SEARCHED RECALLS FOR 2013 FORD FLEX AND DID FIND A RECALL NUMBER, 15S18, THAT PER FORD CUSTOMER SERVICE AND THE DEALERSHIP DOES NOT APPLY TO MY VEHICLE BUT DESCRIBE EXACTLY WHAT MY ISSUE IS. THE REPRESENTATIVE FROM FORD CUSTOMER SERVICE STATED I SHOULD HAVE THE VEHICLE INSPECTED AND IF THIS IS THE ISSUE TO HOLD ON TO MY SERVICE RECEIPTS IN CASE THERE IS A RECALL ISSUED IN THE FUTURE. I KNOW THIS IS A VALID ISSUE THEY ARE JUST UNWILLING TO COVER IT BECAUSE MY VIN IS NOT PART OF THE RECALL.

LEFT PASSENGER DOOR AJAR ALARM COMES ON RANDOMLY AND CAUSES THE DOME LIGHT TO STAY ON AND DRAIN THE BATTERY WHEN THE CAR IS STATIONARY. UNSAFE WHEN IT HAPPENS WHEN DRIVING AT NIGHT AS IT IS HARD TO SEE THE ROAD AND CAUSES STRESS TO THE DRIVER AND TO PASSENGERS, ESPECIALLY CHILDREN AS THE DOORS WILL NOT LOCK WHOLE MOVING.

FRONT SEAT TRACKS WEAR PREMATURELY DUE TO POORLY DESIGNED TEETH. AS A RESULT THE SEAT BECOMES 'WOBBLY' CAUSING IT TO ROCK FORWARDS AND BACK WHICH COULD CAUSE SERIOUS INJURY IN AN ACCIDENT WHERE THE SEAT SHOULD REMAIN FIRMLY IN PLACE. MANY PEOPLE ARE EXPERIENCING THIS ISSUE ACROSS A WIDE RANGE OF FORD PRODUCTS VS SPECIFICALLY WITH ONE PARTICULAR VEHICLE.

FRONT PASSENGER DOOR SENSOR THINKS THAT THE DOOR IS OPEN WHEN IT IS CLOSED. THE SENSOR HAS ALREADY BEEN REPLACED ON THE DRIVERS SIDE REAR DOOR. THIS APPEARS TO BE A COMMON PROBLEM ON THE 2013 FORD FLEX AS EVIDENT WHEN SEARCHING FOR ANSWERS. THIS SENSOR CAUSES THE LIGHTS TO REMAIN ON AND DRAIN THE BATTERY. IT IS ALSO AFFECTING THE CAR ALARM.

TL* THE CONTACT OWNS A 2013 FORD FLEX. WHEN THE VEHICLE WAS STARTED, THE POWER STEERING ASSIST FAILED. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC WHO WAS ABLE TO RETRIEVE THE FOLLOWING DIAGNOSTIC TROUBLE CODES: U3000-49 (CONTROL MODULE INTERNAL ELECTRONIC FAILURE), U3000-72 (POWER STEERING CONTROL MODULE FAILURE), U0401 (INVALID DATA RECEIVED FROM ECM/PCM), U0401-72 (LOST COMMUNICATION WITH BCM), AND B1215 (BODY CONTROL MODULE FAILURE). THE VEHICLE WAS NOT REPAIRED. THE VEHICLE WAS TAKEN TO BUTCH OUSTALET FORD (LOCATED AT 9274 US 49, GULFPORT, MS 39503, (228) 863-5525) FOR CONSULTATION AND THE CONTACT ASKED WHAT PARTS WERE NECESSARY TO HAVE THE VEHICLE REPAIRED. THE CONTACT WAS REFERRED TO THE PARTS DEPARTMENT. THE CONTACT WAS INFORMED THAT THE STEERING GEAR ASSEMBLY NEEDED TO BE REPLACED (PN: EG12*3504*H). THE VEHICLE WAS NOT REPAIRED. THE VEHICLE WAS NOT INCLUDED IN NHTSA CAMPAIGN NUMBER: 15V340000 (STEERING). THE MANUFACTURER WAS INFORMED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 97,000.

THE EPASS ELECTRONIC DRIVE BY WIRE STEERING SYSTEM FAILED AFTER 60K MILES. THIS WAS THE SAME EPASS SYSTEM IN THE OTHER 2013 FORD FLEX THAT WERE PART OF THE RECALL FOR THE EPASS FAILURE. WHEN THE EPASS SYSTEM FAILED THE VEHICLE LOST POWER STEERING AND COULDN'T BE DRIVEN. I SPENT $2,500 ON THE NEW PARTS AND MY CAR WAS IN THE SHOP FOR A WEEK.

WHILE BACKING OUT OF MY DRIVEWAY THE STEERING STARTED FIGHTING AGAINST MY INPUT. IT BECAME IMPOSSIBLE TO EVEN PARK CORRECTLY BACK IN THE DRIVEWAY. ENDED UP LEAVING IT IN THE GRASS. TURNED VEHICLE OFF, RESTARTED ENGINE AND STEERING RESUMED TO NORMAL. NOW I DON'T TRUST THE VEHICLE AT DRIVING SPEEDS.

WHILE DRIVING THE CARS POWER STEERING JUST FAILED.

2013 FORD FLEX WITH ~130,000 MILES. SLOW RIGHT HAND TURN INTO PARKING LOT, COMPLETE LOSS OF POWER STEERING IN COMBINATION WITH "POWER STEERING FAILURE" AND "CHECK ADVANCETRAC" WARNING LIGHTS. RESEARCH INDICATES A RECALL (NHTSA ID: 15V340000,FORD 15S18, NHTSA) FOR MY VEHICLE BUILT BETWEEN 9/7/2010 AND 2/28/2012. AS MY BUILD DATE WAS 12/12 IT DOES NOT FALL UNDER THE RECALL. I HAVE CONFIRMED THIS WITH MY PERSONAL MECHANIC, A LOCAL FORD DEALERSHIP (VARSITY FORD, ANN ARBOR MI) AS WELL AS WITH FORD CUSTOMER SERVICE. SYMPTOMS OF MY FAILURE ARE IDENTICAL TO THOSE DESCRIBED IN THE RECALL. MECHANIC FOLLOWED TECHNICIAN INSTRUCTIONS FOR THE RECALL, BY FLASHING/UPDATING PSCM MODULE SOFTWARE. STEERING APPEARED TO BE WORKING NORMAL. SUBSEQUENT WARNING LIGHT ~3DAYS LATER OF "SERVICE POWER STEERING" APPEARED, BUT STEERING WAS STILL FUNCTIONING. MY CONCERN IS THAT THE SOFTWARE UPGRADE IS "BANDAID", IF COMPLETE LOSS OF STEERING OCCURS IN THE FUTURE, THE SITUATION MIGHT BE DIFFERENT RESULTING AN ACCIDENT AND/OR INJURY. IT APPEARS THE STEERING PROBLEM CONTINUED ON CARS BUILT AFTER FEB 2012, I HAVE INFORMED FORD CUSTOMER SERVICE AND COMPLAINT HAS BEEN "ESCALATED" TO FORD REGIONAL CUSTOMER SERVICE MANAGER. I FEEL THAT THE BUILD DATE FOR COVERED REPAIRS SHOULD BE EXTENDED.

DRIVING OUR FORD FLEX WHEN THE POWER STEERING INTERMITTENTLY GAVE OUT. IT BECAME HARD TO STEER. LUCKILY IT WAS AT LOW SPEED PULLING INTO A PARKING LOT. AS A RESULT I HIT A LOW PLANTER AND SUFFERED BODY DAMAGE. NOW THE STEERING JUST GROANS WHEN I TURN THE WHEEL. DEALER STATES NOTHING IS WRONG AND THE NOISE IS NORMAL. IN DOING MY RESEARCH I HAVE NOTED THAT FORD ADDRESSED THIS PROBLEM IN THESE VEHICLES BY A RECALL. MY VEHICLE WAS JUST OUT OF RANGE AND NOW MY LOCAL FORD DEALER IS TELLING ME THAT THEY CAN NOT DO ANYTHING FOR ME. I CANNOT BELIEVE THAT FORD CAN ARBITRARILY PICK A DATE AND CUT OFF WHEN THERE ARE OBVIOUSLY STILL PROBLEMS WITH THIS STEERING SYSTEM AND BELIEVE ALL 2013 FLEX'S USED THE SAME PARTS.

HAVE HAD MULTIPLE DOOR LATCH/SENSOR ASSEMBLIES FAIL WHICH RESULTS IN: DOOR AJAR MESSAGE CONSTANTLY BEING GIVEN. THIS RESULTS IN DOME LIGHTING STAYING ON WHILE DOOR IS CLOSED AND DEPLETING THE BATTERY CAUSING AN UNMONITORED ELECTRICAL USE. IT ALSO IS A DISTRACTION TO THE DRIVER DUE TO BOTH THE WARNING LIGHT BUT ALSO THE AUDIO ALERT THAT PLAYS WHEN UNDER A CERTAIN SPEED TELLING YOU TO PARK AND CLOSE THE DOOR. THIS TAKES AWAY FROM OTHER POSSIBLE ALERTS THE CARS COULD GIVE YOU DUE TO OVERLY ALERTING THE DRIVER.

TL* THE CONTACT OWNS A 2013 FORD FLEX. THE CONTACT STATED THAT ALL OF THE SECOND ROW SEAT BELTS FAILED TO RETRACT, LATCH, AND UNLATCH. THE VEHICLE WAS TAKEN TO PERRY FORD OF POWAY (12740 POWAY RD, POWAY, CA 92064, (858) 748-1400), BUT WAS NOT DIAGNOSED. THE SEAT BELTS WERE REPLACED FIVE TIMES; HOWEVER, THE FAILURE RECURRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE AND INFORMED THE CONTACT THAT THE VEHICLE WAS NOT UNDER WARRANTY. IN ADDITION, THE SECOND ROW DRIVER'S SIDE SEAT BELT JAMMED AND UNJAMMED INDEPENDENTLY. THE VEHICLE WAS NOT TAKEN TO A DEALER. THE VEHICLE WAS NOT REPAIRED. THE APPROXIMATE FAILURE MILEAGE WAS 86,000. *LN CONSUMER STATED FORD EVENTUALLY BOUGHT BACK MY CAR UNDER THE LEMON LAW BUT NEVER SENT ME A PRE-AID MAIL PACKAGE TO SHIP BACK THE DAMAGED AIRBAG-SEATBELT COMPONENTS I HAD REPLACED FROM MY CAR THE YEAR PRIOR. *JB *BF *JB

MY 2013 FORD FLEX HAS HAD THE SAME ISSUE AS THE FORD EXPLORER. I PURCHASED THE VEHICLE NEW FROM SANDERSON FORD IN GLENDALE AZ AND NOTICED AFTER A HARD ACCELERATION WITH THE AIR CONDITIONING SET TO RECIRCULATE. THE DEALER STATED THEY COULD NOT RECREATE THE ISSUE AND I TOOK IT BACK HOME. YEARS PAST AND IT WAS TAKEN BACK AGAIN AND SAME THING THEY COULD NOT RE-CREATE DUE TO THERE WAS NO MECHANIC THAT COULD DRIVE IT AT HIGHER SPEEDS. I INCLUDED A FORD FLEX FORUM THAT EXPLAINS THE ISSUE AND SHOWS THAT IT DOES EXIST OUT THERE. PLEASE ADD THE FORD FLEX TO THE "RECALL" FIX OF THESE ISSUES. IN THE FEDERAL REGULATIONS UNDER 49 CFR 393.83 THE EXHAUST SHALL NOT LEAK / DISCHARGE SO THAT IT ENTERS A SLEEPER COMPARTMENT OF A TRUCK TRACTOR. WE HAVE THE SAME THING HERE THE EXHAUST LEAKS INTO THE COMPARTMENT OF WHERE THE DRIVER IS AT. HTTPS://WWW.FORDFLEX.NET/FORUMS/VIEWTOPIC.PHP?T=17923

THERE WAS A RECALL ON THE FUEL PUMP FOR MY MODEL YEAR BUT NOT MY VIN. I HAD THE SAME STALLING ISSUE. IT WAD STATIONARY WHEN IT HAPPENED, THE FINAL TIME, WAS IN A PARKING LOT AND JUST WOULDNT START.

TL* THE CONTACT OWNS A 2013 FORD FLEX. WHILE DRIVING APPROXIMATELY 40 MPH, THE VEHICLE STALLED AND THE WRENCH WARNING INDICATOR ILLUMINATED. THE CONTACT TURNED OFF AND RESTARTED THE VEHICLE, BUT THE FAILURE RECURRED. THE VEHICLE WAS NOT TAKEN TO THE DEALER OR AN INDEPENDENT MECHANIC FOR DIAGNOSTIC TESTING. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE VEHICLE WAS NOT REPAIRED. THE APPROXIMATE FAILURE MILEAGE WAS 78,000.

TL* THE CONTACT OWNS A 2013 FORD FLEX. THE CONTACT STATED THAT THE ELECTRIC POWER STEERING AND ADVANCETRAC WARNING INDICATORS ILLUMINATED. ALSO, THERE WAS A LOSS OF POWER STEERING AND THE STEERING WHEEL WAS EXTREMELY DIFFICULT TO TURN IN EITHER DIRECTION. TOMBALL FORD (22702 TOMBALL PKWY, TOMBALL, TX 77375, 281-351-3060) REPLACED THE GEAR ASSEMBLY, CORE, CORE RETURN, A BOLT AND PERFORMED A WHEEL ALIGNMENT. THE VEHICLE WAS REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURES. THE FAILURE MILEAGE WAS NOT AVAILABLE. THE CONSUMER STATED THE VEHICLE WAS NOT INCLUDED IN THE RECALL. *JS

DRIVING DOWN THE ROAD AND OUT OF NOWHERE MY VEHICLE STARTED STALLING AS IF VEHICLE HAD NO GAS. GAS TANK WAS FULL AND VEHICLE SHOWED ME A WRENCH SIGN AS I WAS LOOKING AT MY DASHBOARD

I HAD PROBLEMS WITH BOTH THE POWER STEERING AND THE FUEL DELIVER ON MY FLEX. IN BOTH CASES I FOUND RECALL NOTICES THAT ARE EXACTLY THE SAME AS NOTED IN THE RECALLS. IN THE CASE OF THE POWER STEERING THE DEALER REPLACED THE MODULE FOR FREE BECAUSE IT WAS STILL UNDER WARRANTY BUT SAID MY VEHICLE WAS NOT PART OF THE RECALL. NOW I'M HAVING PROBLEMS WITH THE FUEL DELIVERY EXACTLY AS DESCRIBED IN THE RECALL BUT THE DEALER STILL SAYS MY PARTICULAR VEHICLE IS NOT PART OF THE RECALL. I BELIEVE THERE ARE MORE VEHICLES THAN ORIGINALLY DETERMINED THAT ARE HAVING PROBLEMS. THE DEALER IN THIS CASE IS VILLAGE FORD, 23535 MICHIGAN, DEARBORN, MI. 48124. THE CAR HAD BEEN SITTING WHILE I WAS WORKING (9 HOURS) AND WOULD CRANK BUT NOT START.

APIM FAILED OVER A YEAR AGO. THIS IS A LARGE VEHICLE TO NOT HAVE A BACKUP CAMERA, NO NAVIGATION OR RADIO ADJUSTMENTS. I WAS NEVER INCLUDED IN THE RECALL. I REACHED OUT TO FORD TO SEE WHY AND THEY SAID MY CAR WAS NOT IN THE SYSTEM. I HAVE 2 FLEX AND A LINCOLN MKT AND THE DEALERS ARE TERRIBLE ABOUT DOING ANYTHING WITHOUT CHARGING. 89.9O TK CHECK A RECALL PROBLEM.

MY WIFE WAS DRIVING OUR FORD FLEX WHEN THE POWER STEERING GAVE OUT. NOT ONLY DID IT GIVE OUT IT BECAME VIOLENTLY HARD TO STEER. LUCKILY IT WAS AT LOW SPEED PULLING OUT OF OUR DRIVEWAY. SHE DID HAVE THE NEIGHBORS VEHICLES BEHIND HER, BUT WAS ABLE TO BRAKE SAFELY AND AVOID A COLLISION. IN DOING MY RESEARCH I HAVE NOTED THAT FORD ADDRESSED THIS PROBLEM IN THESE VEHICLES BY A RECALL. MY VEHICLE WAS JUST OUT OF RANGE AND NOW MY LOCAL FORD DEALER IS TELLING ME THAT THEY CAN NOT DO ANYTHING FOR ME. I CANNOT BELIEVE THAT FORD CAN ARBITRARILY PICK A DATE AND CUT OFF WHEN THERE ARE OBVIOUSLY STILL PROBLEMS WITH THIS STEERING SYSTEM. MY MECHANIC HAS ADVISED ME THAT THE PROBLEM IS THE POWER STEERING MODULE. THE SAME MODULE COVERED UNDER FORD RECALL 15V340000.

FUEL PUMP FAILURE AT 90,000 MILES. EXACT ISSUE WAS RECALLED ON SOME MODELS IN THE SAME YEAR, JUST NOT MY VIN. PUMP IS IN HIGH DEMAND, PRICES ARE THUS HIGHER THAN USUAL AND ALSO UNAVAILABLE THRU ANYONE BUT FORD DIRECTLY. MY CAR WAS, THANKFULLY, IN THE DRIVEWAY WHEN FAILURE OCCURRED AND WAS TOWED TO LOCAL SHOP.

2 DOOR LOCK/SENSORS REPLACED TO DATE (6/2019). DOOR SENSORS SAY IT IS OPEN WHEN ALL DOORS ARE CLOSED. OCCASIONALLY IT WILL DECIDE THE DOOR IS OPEN WHILE DRIVING, CAUSING ALL LIGHTS IN THE VEHICLE TO GO ON. HAZARD WHEN DRIVING IN THE DARK. DOORS DO NOT LOCK AT ALL WHILE DRIVING IF SENSOR SAYS DOOR IS OPEN. WAS ALSO UNABLE TO LOCK THE CAR WHILE THE SENSOR ISSUE WAS ONGOING BECAUSE THE ALARM WOULD GO OFF MULTIPLE TIMES A NIGHT. BATTERY DRAINED MULTIPLE TIMES BECAUSE INTERIOR LIGHTS REMAINED ON ALL NIGHT AND THERE IS NO WAY TO TURN OFF INTERIOR LIGHTS IN THE 2013 MODEL.

I HAVE HAD ISSUES WITH THE REAR PASSENGER DOOR AJAR LIGHT COMING ON AND STAYING ON. THIS RESULTS IN LIGHTS STAYING ON INSIDE THE CAR. IT HAS ALSO RESULTED IN THE CAR ALARM GOING OFF NUMEROUS TIMES. HOWEVER THE DOOR APPEARS TO BE CLOSED ALL THE WAY. THIS HAS HAPPENED WHEN THE CAR IS STATIONARY AS WELL AS RANDOMLY TURNING ON AND/OR OFF WHILE DRIVING DOWN SUBDIVISION STREET AND MAJOR HIGHWAYS. WHEN IT IS AJAR THE DOORS WILL NOT LOCK AUTOMATICALLY. THIS CAN BE A MAJOR SAFETY ISSUE AND IS BECOMING A MAJOR PROBLEM FOR MY AND MY FAMILY. PLEASE LET ME KNOW WHAT I CAN DO TO HAVE THIS LOOKED AT AS IT APPEARS I AM NOT THE ONLY PERSON HAVING THESE ISSUES. WHEN THE CAR RANDOMLY SEEMS TO REGISTER THE DOOR AS CLOSED WHILE DRIVING THE DOORS WILL THEN LOCK, BUT OTHERWISE THE DOORS WILL NOT LOCK APPROPRIATELY, I DO NOT HAVE ANY PICTURES OR DOCUMENTATION I CAN UPLOAD AT THIS TIME, BUT I WILL TRY TO OBTAIN SOME FOR YOU. THIS ISSUE HAS BEEN GOING ON NOW FOR A FEW MONTHS.

THE DOOR ACTUATORS IN THESE CARS ARE DEFECTIVE AND NEED TO BE ON THE RECALL LIST!! MANY FORD FLEX DOOR ACTUATORS ARE DEFECTIVE , THE CAR THINKS THE DOOR IS OPEN WHEN IT IS CLOSED . CAUSES YOUR DOORS NOT TO LOCK, MAKES YOUR BATTERY OVERHEAT, DRAINS YOUR BATTERY AND MAKES THE ALARM GO OFF RANDOMLY . I BOUGHT THIS CAR NEW AND IT HAD HAPPENED SINCE DAY 1!

TL* THE CONTACT OWNS A 2013 FORD FLEX. WHILE DRIVING VARIOUS SPEEDS, A GRINDING NOISE WAS PRESENT COMING FROM THE FRONT END OF THE VEHICLE. LATER, WHILE DRIVING, THE 'POWER STEERING FAULT' MESSAGE DISPLAYED BEFORE THE STEERING WHEEL SEIZED. THE VEHICLE WAS TOWED TO THE CONTACT'S HOME. THE VEHICLE WAS TAKEN TO AUTONATION FORD BURLESON (850 N BURLESON BLVD, BURLESON, TX 76028), BUT THE CAUSE OF THE FAILURE WAS NOT DETERMINED. THE MANUFACTURER WAS NOT NOTIFIED. THE FAILURE MILEAGE WAS 162,000.

THIS IS THE SYMPTOM HERE: SUMMARY FORD MOTOR COMPANY (FORD) IS RECALLING CERTAIN MODEL YEAR 2011-2012 FORD FUSION VEHICLES WITHOUT A 3.5L ENGINE AND LINCOLN MKZ HYBRID ELECTRIC VEHICLES, 2011 MERCURY MILAN VEHICLES, 2011-2012 FORD TAURUS, FORD FLEX, LINCOLN MKS, AND LINCOLN MKT VEHICLES EQUIPPED WITH A 3.5L GTDI ENGINE AND 2013 FORD TAURUS, FORD FLEX, LINCOLN MKS, AND LINCOLN MKT VEHICLES EQUIPPED WITH ANY AVAILABLE ENGINE. THE AFFECTED VEHICLES HAVE ELECTRIC POWER STEERING ASSIST SYSTEMS THAT MAY SHUT DOWN AS A RESULT OF A STEERING MOTOR SENSOR FAULT. CONSEQUENCE IF THE VEHICLE EXPERIENCES A LOSS OF POWER STEERING ASSIST, EXTRA STEERING EFFORT WILL BE REQUIRED AT LOWER SPEEDS, INCREASING THE RISK OF A VEHICLE CRASH. WHAT OWNERS SHOULD DO FORD WILL NOTIFY OWNERS, AND DEALERS WILL CHECK THE POWER STEERING CONTROL MODULE (PSCM) FOR DIAGNOSTIC TROUBLE CODES (DTC). IF DEALERS FIND ANY LOSS OF STEERING ASSIST DTCS, THE STEERING GEAR WILL BE REPLACED, FREE OF CHARGE. IF, NO CODES ARE FOUND DURING THE PSCM INSPECTION, THE PSCM SOFTWARE WILL BE UPDATED, FREE OF CHARGE. THE RECALL BEGAN ON JULY 21, 2015. OWNERS MAY CONTACT FORD CUSTOMER SERVICE AT 1-866-436-7332. FORD'S NUMBER FOR THIS RECALL IS 15S18.

‏GREETING, ‏I WOULD LIKE TO FILE A COMPLAINT ABOUT THE FORD FLEX 2013 CAR. FORD HAS ALREADY RECALL SOME FORD 2013 CARS WITH RECALL#15S18 BUT AND EXCLUDES SOME OF THEM FROM COVERING THE RECALL, EVEN THOUGH THERE ARE FAULTS IN THOSE MODELS. ‏THE PROBLEM MAY CAUSE COLLISIONS, BECAUSE THE STEERING WHEEL IS NOT WORKING PROPERLY. WHERE THE SAME ISSUE AND ERROR MESSAGE, AS WELL AS THE REPAIR METHOD, AND THE CAR HAS NOT BEEN ABUSED, AND THE COMPLETE MAINTENANCE HAS BEEN DONE WITH AUTHORIZED DEALERSHIP. EVERYONE COMPLAINS OF THE SAME PROBLEM AND THE COMPANY STILL EVADES RESPONSIBILITY. ‏THE VEHICLE INSPECTION REPORT HAS BEEN MADE BY THE AGENT, AND THE SOLUTION IS MATCHED WITH THE MENTION IN THE RECALL. ‏DESIRED SETTLEMENT: ‏I THINK THE RECALL #15S18 SHOULD BE REVIEWED AND VERIFIED TO INCLUDE ALL SUBSEQUENT CARS FOR THAT MODEL. PLEASE NOTE: I CONTACTED BBB AND FILE COMPLAINT AND THEY INSTRUCTED ME TO COMMUNICATE WITH NHTSA TO REPORT THIS PROBLEM.

TL* THE CONTACT OWNS A 2013 FORD FLEX. WHILE DRIVING 20 MPH, THE STEERING WHEEL WAS STIFF AND DIFFICULT TO TURN LEFT AND RIGHT. THE CONTACT CALLED GERMAIN FORD OF BEAVERCREEK (LOCATED AT 2356 HELLER DR, BEAVERCREEK, OH 45434, (937) 429-1300) TO NOTIFY THEM OF THE FAILURE. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOTIFIED. THE FAILURE MILEAGE WAS 120,000.

I WAS DRIVING WITH MY FAMILY WHEN THE CAR LOST ALL ABILITY TO STEER .WE WENT OFF THE ROAD INTO A GRASS MEDIAN STRIP . HAD THE CAR TOWED TO 5 STAR FORD AND WAS TOLD THEY HAVE HAD A LOT OF SENSOR PROBLEMS . WHEN I ASKED IF THERE WAS A RECAL ON IT I WAS TOLD NO I DID NOT HAVE THE $6,200.00 FOR THEM TO REPLACE THE RACK TWO SENSORS AND RED LASH THE COMPUTER SO THE CAR IS IN MY DRIVE WAY WAITING FOR THE FUNDS TO BE REPAIRED .THERE IS A SERIOUS PROBLEM WITH THIS POWER STEERING SYSTEM WHEN IT WENT OUT I LOST TOTAL ABILITY TO STEER

WHILE ON THE HIGHWAY MY CAR JUST SHUT DOWN. 70 MILE A HOUR TRAFFIC AND IT JUST DIES. I GET IT OFF THE ROAD AND HAVE IT TOWEDVTO A MECHANIC WHO TELLS ME THAT IT IS THE FUEL RELAY SENSOR. WE REPLACE THAT AND THE CAR RUNS FINE FOR ABOUT 4 WEEKS. WHILE ON THE HIGHWAY HEADED TO TAKE MY KIDS TO SCHOO IT JUST DIES IN THE MIDDLE OF TRAFFIC. ONCE AGAIN I CALL FOR A TOW TRUCK AND TAKE IT TO THE MECHANICS AND ONCE AGAIN HE PUTS A NEW FUEL PUMP RELAY SENSOR ON. A GAIN IT WORKED FINE FOR ABOUT 4 WEEKS AND QUIT AGAIN. FORD TOLD ME THAT MY CAR HAD A RECALL ON THE FUEL PUMP AND THAT IT WAS PROBALY ACTING UP AGAIN. I ASKED IF I COULD BRING IT IN TO BE FIXED AND THEY QUOTED ME SOME OUTRAGEOUS PRICE. THEY SAID THE RECALL HAD ALREADY BEEN FIXED ON MY CAR. WELL IF IT HAD BEEN FIXED THEN I WOULDNT BE PUT IN THESE DANGEROUS SITUATION S AND AFRAID TO DRIVE MY CAR FOR FEAR OF GETTING RAMMED BY A SEMI WHEN MY FUEL PUMP JUST OUT OF THE BLUE DECIDES TO SHUT DOWN . PLEASE REOPEN THE RECALL ON THESE VEHICLES BEFORE SOMEONE GETS KILLED.

I HAVE HAD TWO DOOR LATCHES FAIL IN THE SAME VEHICLE WITHIN 2 YEARS OF EACH OTHER. NO MATTER WHETHER THE VEHICLE IS MOVING OR STATIONARY, I GET A WARNING STATING THE RIGHT FRONT (AND PREVIOUSLY THE RIGHT REAR) DOOR WAS NOT CLOSED WHEN IN FACT IT WAS. THERE IS A FAULTY SENSOR IN THE DOOR LATCHES. THIS ALSO PREVENTS THE CHILD LOCKS FROM ENGAGING SINCE IT THINKS THE DOORS ARE OPEN.

I HAVE HAD TWO DOOR LATCHES FAIL IN THE SAME VEHICLE WITHIN 2 YEARS OF EACH OTHER. NO MATTER WHETHER THE VEHICLE IS MOVING OR STATIONARY, I GOT A WARNING STATING THE RIGHT REAR (AND NOW THE RIGHT FRONT) DOOR WAS NOT CLOSED WHEN IN FACT IT WAS. THERE IS A FAULTY SENSOR IN THE DOOR LATCHES. THIS ALSO PREVENTS THE CHILD LOCKS FROM ENGAGING SINCE IT THINKS THE DOORS ARE OPEN.

DOOR AJAR INDICATOR FALSELY INDICATES DOOR IS OPEN CAUSING INTERIOR LIGHTS TO REMAIN ON WHILE DRIVING AS WELL AS AN AUDIBLE ALARM. OCCURS WHILE STATIONARY AND WHILE MOVING. INTERIOR LIGHTS ARE DISTRACTING AT NIGHT AND UNNECESSARY ILLUMINATION AFTER PARK CAUSES BATTERY TO DRAIN.

DOOR SENSOR ON FRONT PASSENGER DOOR STAYS ON CAUSING DOME TO STAY ON. RUNS BATTERY DEAD KEEPS PANEL LIGHTS ON. ALREADY REPLACED BACK PASSENGER DOOR UNDER WARRANTY LAST YEAR. AT 60000 MILES WARRANTY IS OUT AND COST IS $500 TO FIX. I HAVE READ A LOT OF COMPLAINTS ABOUT THIS ISSUE.. I CANNOT LET ANYONE SIT IN MY FRONT PASSENGER SEAT FOR FEAR OF NOT BEING ABLE TO SHUT DOOR FOR DOOR SENSOR TO GO OFF AND NOT COME OUT TO A DEAD BATTERY. NOW THE DOOR OPEN LIGHT COMES ON WITHOUT THE DOOR BEING OPENED AND WON'T GO OFF. THIS CAUSES DO.E LIGHTS TO STAY ON RESULTING IN DRAINING THE BATTERY..THIS IS OBVIOUSLY A BIG ISSUE NOW. AS I HAVE READ THERE IS A LAWSUIT..

TL* THE CONTACT OWNS A 2013 FORD FLEX. WHILE DRIVING 55 MPH, THE VEHICLE DECELERATED ON ITS OWN AND THE WRENCH WARNING ICON ILLUMINATED. THE CONTACT MENTIONED THAT THE VEHICLE WOULD NOT ACCELERATE WHEN THE ACCELERATOR PEDAL WAS DEPRESSED. THE VEHICLE WAS TOWED TO GARY SMITH FORD (1 BEAL PKWY NW, FORT WALTON BEACH, FL 32548, (888) 814-7437) WHERE THE THROTTLE BODY WAS REPLACED AND THE PCM WAS UPDATED. THE VEHICLE WAS REPAIRED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS 50,122. .*BF *TR

THE DOOR SENSORS DO NOT WORK PROPERLY. THESE SENSORS SENSE WHEN THE DOOR IS OPEN OR CLOSED. THE SENSOR MALFUNCTIONS CAUSING THE DOORS NOT TO LOCK OR CAUSING THEM TO UNLOCK WHILE DRIVING OR EVEN WHILE PARKED. IT WILL NOT ALLOW YOU TO LOCK THE DOORS EVEN WHEN THE CAR IS IN PARK. WHEN YOU TRY TO LOCK THE DOOR MANUALLY THEY WILL IMMEDIATELY UNLOCK. THIS INABILITY TO EVEN LOCK THE DOOR MANUALLY IS A AN ADDITIONAL SAFETY ISSUE. WE CANNOT FEEL SAFE WHEN TRAVELING BECAUSE WE CANNOT LOCK THE DOORS AND TRUST THEM TO STAY LOCKED. THIS SENSOR ALSO CAUSES THE INTERIOR LIGHTS TO STAY ON INTERMITTENTLY. SOMETIMES THE LIGHTS WILL BE ON FOR HOURS AT A TIME AND YOU CANNOT TURN THEM OFF. OFTEN, THE BATTERY IS DEAD BECAUSE THE LIGHTS HAVE BEEN ON. THESE SENSORS CAUSE THE CAR ALARM TO GO OFF IF THE CAR IS PARKED AND LOCKED BECAUSE IT SUDDENLY SHOWS THE DOORS AS OPEN. OUR DOORS CONSTANTLY TRIP. SOMETIMES WHEN YOU PRESS THE BRAKE TO STOP THE FLEX, THE ALARM WILL DING SAYING THAT THE DOOR IS OPEN AND TO PUT THE CAR INTO PARK. IT IS ALMOST LIKE THE DOOR SENSOR MOVES OR TILTS WHEN STOPPING THE CAR LOSING ITS CONNECTION THAT ALLOWS IT TO SENSE TO DOOR CLOSURE. ALL OF THIS HAPPENS DAILY! HELP!!!

STARTED UP THE CAR AND I GOT POWER STEERING WARNING AND ADVANCTRAC SERVICE WARNINGS. UNABLE TO STEER AT ALL.

TL* THE CONTACT OWNS A 2013 FORD FLEX. WHILE DRIVING OUT OF THE DRIVEWAY, THE STEERING WHEEL SEIZED WITHOUT WARNING. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC, BUT WAS NOT DIAGNOSED OR REPAIRED. THE CONTACT CALLED STEVENS FORD OF MILFORD (LOCATED AT 717 BRIDGEPORT AVE, MILFORD, CT 06460, (203) 876-6464) AND SCHEDULED A DIAGNOSTIC APPOINTMENT. THE VEHICLE WAS NOT TAKEN TO A DEALER. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 108,000.

THE STEERING WHEEL ON THE VEHICLE IS ALMOST IMPOSSIBLE TO USE. WHEN STEERING IT TAKES GREAT FORCE TO TURN THE WHEEL ONE WAY OR THE OTHER. FEELS LIKE DRIVING A CAR THAT HAS RUN OUT OF POWER STEERING FLUID, AS THOUGH THE STEERING HAS GONE OUT. THIS HAS BEEN HAPPENING FOR THE PAST 12 MONTHS OFF AND ON AND WITHIN THE PAST MONTH HAS BECOME INCREASINGLY WORSE.

FAILURE OF ENGINE TO START/RUN DUE TO A FAULTY FUEL PUMP CONTROL MODULE. CURRENT FORD SAFETY RECALL #16S31 (NHTSA #16V621) IS LIMITED ONLY TO FORD/LINCOLN VEHICLES EQUIPPED WITH THE ECOBOOST TURBOCHARGED ENGINE. THE FAULTY COMPONENT ON MY NORMALLY ASPIRATED ENGINE, FUEL PUMP CONTROL MODULE #AA8Z-9D370-B, IS THE SAME COMPONENT BEING REPLACED ON VEHICLES AFFECTED BY THE #16V621 NHTSA SAFETY RECALL. TO AVOID ENGINES SHUTTING OFF AT SPEED OR NOT STARTING, IT APPEARS THAT THE RECALL WILL NEED TO BE EXPANDED TO INCLUDE NORMALLY ASPIRATED ENGINES AS WELL. WE WERE FORTUNATE BECAUSE OUR VEHICLE FAILED SITTING IN OUR DRIVEWAY, NOT AT 75 MPH ON THE HIGHWAY. MY WIFE'S CONCERN IS WHAT WOULD HAVE HAPPENED TO HER AND OUR FOUR GRANDCHILDREN IF THIS FAILURE HAD TAKEN PLACE ON THE INTERSTATE IN BUSY TRAFFIC AT 75 MPH. WHY IS THE SAME COMPONENT THAT IS FAILING ON ECOBOOST TURBOCHARGED ENGINES BEING COVERED BY FORD SAFETY RECALL #16S31 NOT BEING RECALLED ON SIMILAR VEHICLES EQUIPPED NORMALLY ASPIRATED ENGINES USING THE IDENTICAL COMPONENT? FAILURE OF THE COMPONENT HAS THE SAME EFFECT OF AN ENGINE THAT CUTS OFF AT SPEED OR WILL NOT START. YOUR ATTENTION TO THIS MATTER IS GREATLY APPRECIATED. THE SAFETY OF THE OWNERS OF THESE POPULAR FORD/LINCOLN FAMILY VEHICLES IS AT STAKE.

THERE IS CURRENTLY AN ISSUE WITH OUR ECOBOOST V6 TURBO CHARGER. THERE IS A OLD DRAIN TUBE LEAK THAT HAS BEEN IDENTIFIED THROUGH FORD AND IS A FIRE SAFETY ISSUE. THIS ISSUE HAS BEEN RECALLED FOR THE 2014 AND 2015 FORD FLEX WHICH IS IDENTICAL PARTS AS OUR VEHICLE BUT NEVER RECALLED. WOULD LIKE TO SEE THIS GET RECALLED BEFORE HARM IS HAD. THIS IS AN ONGOING LEAK THAT HAS GOTTEN WORSE OVER TIME.

CAR WOULD NOT START. TOWED TO GARAGE. FUEL PUMP DRIVER AND FUEL PUMP BAD AND MELTED.

I BOUGHT MY 2013 FLEX IN JULY OF 2015. IN AUGUST OF 2018 MY BACK PASSENGER DOOR STARTED READING AS OPEN, AT ALL TIMES. CAUSING INTERIOR LIGHTS TO STAY ON. ALSO THE CAR ALARM STARTED GOING OFF AT RANDOM TIMES.

MY 2013 FORD FLEX WAS REPAIRED AT MALLOY FORD IN CHARLOTTESVILLE, VA. THE CAR WAS PARKED AND FAILED TO START, SO I HAD IT TOWED TO THE LOCAL FORD DEALERSHIP. THE REPAIRS CONSISTED OF REPLACING THE FUEL PUMP DRIVE MODULE AND THE FUEL PUMP. MY FORD FLEX HAS 69K MILES AND IS OUT OF WARRANTY. I HAD THE VEHICLE TOWED TO THE LOCAL FORD DEALERSHIP. THE DEALER INFORMED ME THAT THE REPAIRS WERE NOT COVERED BY ANY RECALL NOTICES. ACCORDING TO THE NHTSA WEBSITE, THESE REPAIRS SHOULD BE COVERED BY FORD MOTOR COMPANY. BOTH OF THESE ITEMS ' THE FUEL PUMP MODULE AND PUMP ' ARE LISTED AS: 1) FUEL PUMP MALFUNCTION, NHTSA CAMPAIGN NUMBER: 16V621000 MANUFACTURER FORD MOTOR COMPANY COMPONENTS FUEL SYSTEM, GASOLINE. FORD'S NUMBER FOR THIS RECALL IS 16S31. 2) FUEL DELIVERY MODULE MAY CRACK AND LEAK NHTSA CAMPAIGN NUMBER: 15V812000 COMPONENTS FUEL SYSTEM, GASOLINE FORD'S NUMBER FOR THIS RECALL IS 13S04-S1. THE FIRST PART OF MY COMPLAINT IS THAT FORD DOES NOT RECOGNIZE EITHER OF THESE TWO RECALLS ON ITS OWN WEBSITE, OR IN THE AUTOMATED PHONE DIAL-IN SYSTEM THAT I USED TO REACH CUSTOMER SERVICE; I.E., WHEN I INPUT THE FORD RECALL NUMBERS OF 16S31 OR 13S04-S1, THE MESSAGE I RECEIVED WAS THAT NO SUCH RECALL EXISTED! THE SECOND PART OF MY COMPLAINT IS THAT WHEN I SPOKE WITH THE SUPERVISOR THE RESPONSE WAS THAT MY VEHICLE WAS MANUFACTURED AT A SITE THAT DID NOT HAVE THE PROBLEMS COVERED BY THE RECALL. I POINTED OUT THAT THE MANUFACTURING SITE HAD NOTHING TO DO WITH THIS; RATHER THE PARTS THAT FAILED WHERE INDEED THE PARTS IN THE RECALL MESSAGES. SUPERVISOR RECOMMENDED THAT I FILE A COMPLAINT AND PROVIDED ME A CASE NUMBER. SO I AM WRITING TO MAKE THIS A FORMAL COMPLAINT. THE BILL WAS $1078.

TL* THE CONTACT OWNS A 2013 FORD FLEX. WHEN MAKING A TURN, THE STEERING MADE ABNORMAL NOISES. THERE WERE NO WARNING INDICATORS ILLUMINATED. FOX GRAND TRAVERSE (3464 US-31, TRAVERSE CITY, MI 49684, (231) 922-2000) INFORMED THE CONTACT THAT THE RACK AND PINION NEEDED TO BE REPAIRED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS 80,000.

TL* THE CONTACT OWNS A 2013 FORD FLEX. WHILE DRIVING APPROXIMATELY 60 MPH, THE POWER STEERING SUDDENLY MALFUNCTIONED AND CAUSED THE STEERING WHEEL TO BECOME VERY DIFFICULT TO TURN IN EITHER DIRECTION. DURING THE INCIDENT, THE MESSAGE 'POWER STEERING FAULT' WAS DISPLAYED. THE FAILURE WAS NOT DIAGNOSED OR REPAIRED. THE LOCAL DEALER (CAGUAS EXPRESSWAY MOTORS, CARR #1KM 30.1, CAGUAS, PR) AND THE MANUFACTURER WERE NOTIFIED OF THE FAILURE, BUT NO ASSISTANCE WAS OFFERED. THE CONTACT WAS INFORMED THAT THE VIN WAS NOT INCLUDED IN NHTSA CAMPAIGN NUMBER: 15V340000 (STEERING). THE CONTACT INDICATED THAT THE VEHICLE EXPERIENCED THE SAME SYMPTOM LISTED IN THE RECALL. THE FAILURE MILEAGE WAS 78,000.

TL* THE CONTACT OWNS A 2013 FORD FLEX. WHILE DRIVING 30 MPH, THE VEHICLE WOULD OVERHEAT. THERE WERE NO WARNING INDICATORS ILLUMINATED. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC WHO DIAGNOSED THAT THE WATER PUMP NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOTIFIED, BUT WAS NOT ABLE TO ASSIST. THE DEALER WAS NOT CONTACTED. THE FAILURE MILEAGE WAS 98,000.

WHILE DRIVING, THE CAR JUST STOPS. NO POWER, CANNOT TURN WHEEL, GAS NOR BRAKE PEDAL WORKS. HAVE TO RESTART BY PUSHING IGNITION BUTTON. THIS HAS HAPPENED A FEW TIMES ALREADY AND IS A MAJOR SAFETY ISSUE.

TAKATA RECALL , I TOOK MY CAR TO MEL HAMBELTON FORD, FOR A VEHICLE HEALTH INSPECTION AND NEVER WAS INFORMED ABOUT THE FSA TITLE SYNC WITH MYFORD MYLINCOLN TOUGH WZARRANTY EXTENSION COVERING ACCESSORY PROTOCOL INTERFACE MODULE APIM , BUT WAS UNDER PRIMARY CONCERNS DIAG. AND REPLACE APIM FOR BLANK SCREEN, YET WHEN I GET ON FORD PASS I LEARN OF THIS ISSUE, NEVER THE DEALER THAT SOLD MY THE CAR OR THE FORD DEALERSHIP OFFER TO ASSIST ME ARE CHECKED THE RECALLS ON THIS VEHICLE12/13/18

THIS IS THE 3RD TIME THIS HAS HAPPENED IN THE PAST MONTH. AFTER DRIVING THE CAR TO A LOCATION, TURNING THE CAR OFF THEN RETURNING TO THE CAR TO LEAVE, THE ENGINE WILL TURN OVER, BUT WILL NOT FIRE. THE INDICATORS SHOW THE CAR RUNNING, I.E. DASH LIGHTS ON EVEN AFTER GETTING OUT OF THE CAR. THE SMELL OF GASOLINE IS PRESENT.

TL* THE CONTACT OWNS A 2013 FORD FLEX. WHILE ATTEMPTING TO PULL OUT OF THE DRIVEWAY AT APPROXIMATELY 3 MPH, THE POWER STEERING ABILITY BECAME DIFFICULT AND "SERVICE POWER STEERING ASSIST" ILLUMINATED ON THE INSTRUMENT PANEL. THE VEHICLE WAS TAKEN TO SMART FORD (1103 MARTIN LUTHER KING BLVD, MALVERN, AR 72104) WHERE IT WAS DIAGNOSED THAT THE STEERING GEAR FAILED AND NEEDED REPLACEMENT. THE MANUFACTURER WAS NOTIFIED AND STATED THAT THE VEHICLE WAS NOT INCLUDED IN NHTSA CAMPAIGN NUMBER: 15V340000 (STEERING). THE VEHICLE WAS NOT REPAIRED. THE APPROXIMATE FAILURE MILEAGE WAS 105,000.

2013 FORD FLEX - DOOR SENSOR KEEPS THINKING IT IS OPEN. IT PREVENTS US FROM LOCKING THE DOORS, BOTH PARKED AND IN MOTION. IT ALLOWS OUR CHILDREN TO OPEN THE DOOR WHILE IN MOTION BECAUSE THE DOORS WILL NOT LATCH. ISSUE IS STILL OCCURRING. IT STARTED A MONTH AGO (START OF NOVEMBER 2018), HOWEVER NOW DOES IT EVERY TIME WE ARE GETTING INTO OR OUT OF THE VEHICLE. ISSUE WHILE DRIVING: WHEN THE SENSOR IS SENSING THE DOOR AS "OPEN", THE LIGHTS IN THE VEHICLE STAY ON FOR OVER 3 MILES OF DRIVING BEFORE THEY WILL TURN OFF - DAY OR NIGHT CAUSING A BACK LIGHT (GLARE) ISSUE DURING NIGHT TIME DRIVING. ISSUE WHILE STOPPED, BOTH SITTING IN AND OUTSIDE OF THE VEHICLE: THE LIGHTS DO NOT TURN OFF AND RUNS DOWN THE BATTERY OF MY VEHICLE. I TIMED THE LIGHTS AFTER GETTING HOME AND AT 30 MINUTES I STOPPED THE TIMER - AS IT WAS TOO COLD TO CONTINUE. I HAD TO SHUT THE DOOR 12 TIMES BEFORE THE SENSOR FINALLY SENSED A "CLOSED" DOOR AND SHUT THE LIGHTS OFF.

THE STEERING IS OFF WHEN TURNING LEFT, RIGHT AND WHILE SWITCHING LANES. IT'S VERY HARD TO STEER. IT FEELS LIKE A MANUAL SHIFT DRIVING VEHICLE INSTEAD OF AUTOMATIC, HAVING TO USE BOTH HANDS JUST TO TURN THE VEHICLE. IT WASN'T AS HARD AT FIRST TO STEER. YOU COULD TELL THE STEERING WAS OFF BUT STILL MANAGEABLE. HOWEVER, NOW IT'S AT THE POINT IT'S A MUST TO GET FIXED. WE SCHEDULED AN APPOINTMENT TO GET IT FIXED NOW. I CALLED THE FORD DEALERSHIP BUT WAS INFORMED THERE ARE NO SPECIFIC RECALLS FOR MY VIN#. I THEN CALLED THE NUMBER ON OWNER.FORD.COM WEBSITE AND SPOKE WITH A REPRESENTATIVE WHO ALSO SAID MY VIN DOESN'T HAVE ANY RECALLS FOR STEERING. I REFERENCED THE RECALL# 15S18 AS IT RELATES TO MY PROBLEM. I WAS STILL INFORMED MY VIN# IS NOT A PART OF THE RECALL BUT TO HOLD ONTO MY RECEIPT FROM THE REPAIR SHOP IN CASE IT HAPPENS TO BECOME PART OF THE RECALL THEN WE CAN FORWARD THEM THE RECEIPT. *TR

THERE IS A RECALL ON THE ELECTRONIC POWER STEERING FOR CERTAIN 2013 FORD FLEX'S. RECALL 15S18. THE MANUFACTURER SAYS THAT MINE DOES NOT QUALIFY FOR THE BUT THE VEHICLE HAS THE SAME SYMPTOMS AS THE RECALL CAMPAIGN. THE POWER STEERING WAS OUT ON MY VEHICLE, IT LOCKED UP AROUND A CURVE WHEN I WAS DOING ABOUT 50 MILES AN HOUR. THE VEHICLE WOULD NOT TURN RIGHT, I CROSSED A LANE OF ONCOMING TRAFFIC AND HIT A TREE ON SUNDAY 11 18 18. I WAS ON HIGHWAY 70 IN KINGSTON TENNESSEE, HEADED EASTBOUND. THE STEERING WHEEL IS VERY LOOSE AND IN A BIND AS IF THE STEERING WHEEL WAS LOCKED WITH KEYS OUT OF THE IGNITION. I HIT THE TREE DOING ABOUT 35 MPH TO 40 MPH WHEN STEERING BECAME INOP AND THE AIRBAGS DID NOT EVEN DEPLOY. I WAS FORTUNATE ENOUGH TO BE ABLE TO SLOW THE VEHICLE FROM 50 MPH TO AROUND 35 MILES AN HOUR BEFORE STRIKING THE TREE OR COULD'VEBEEN MUCH WORSE. I SUSTAINED SHOULDER INJURY AND CAN ONLY HOPE THAT THIS VEHICLE BECOMES PART OF THE RECALL BECAUSE I COULD HAVE VERY EASILY HIT SOMEBODY HEAD ON AND KILLED SOMEONE OR MYSELF. VERY THANKFUL TO BE HERE BUT THIS COULD HAVE EASILY COST ME MY LIFE.

WAS DRIVING ON THE FREEWAY AND THE POWER STEERING WENT OUT WITH NO WARNING CAR SHUT DOWN AND WAS UNABLE TO STARE

STEERING IS STIFF WHEN TURNING LEFT TO RIGHT. FEELS LIKE EASY/HARD-HI/LOW SENSATION. ALSO HIGH PITCH SQUEAL WHEN TURNING STEERING WHEEL. NOISE IS COMING FROM ENGINE COMPARTMENT.

CAR JUST DIES IN THE MIDDLE OF DRIVING AND THE STEERING SYSTEMLOCKS UP. THERE HAS BEEN A KNOWN RECALL FOR A FUEL CONTROL MODULE ON FORD FLEX, THERE IS ALSO KNOWN FUEL PUMP PROBLEMS WITH FORD MAKES AND MODELS. I HAVE LOST POWER TWICE. HAD AT THE MECHANIC LAST MONTH. COULD NOT GET IT TO DIE FOR AN ENTIRE WEEK IN THE SHOP. NOW IT IS DEAD IN A PARKING LOT AGAIN.

DEFECTIVE DOOR LATCH. THE LATCH REPORTS "DOOR AJAR" WHEN DOOR IS CLOSED, UNLOCKING ALL DOORS AT ALL TIMES.

THE REAR PASSENGER DOORS ARE SHUT ALL THE WAY, BUT THE CAR SENSES THEM AS OPEN AND KEEPS THE INTERIOR LIGHTS ON WITH A DOOR AJAR WARNING ON THE DASHBOARD. THERE WAS A TSB PERFORMED ON MY CAR FOR THIS ISSUE, BUT THE ISSUE HAS RETURNED. IT IS AN INTERMITTENT ISSUE. I HAVE TO TRY OPENING AND CLOSING THE DOOR TO GET IT TO SHOW AS SHUT. IT CAN CAUSE THE CAR ALARM TO GO OFF AT TIMES. THE WARNING CAN COME ON WHILE I'M DRIVING, LONG AFTER I SHUT THE DOOR.

TL* THE CONTACT OWNS A 2013 FORD FLEX. WHILE DRIVING APPROXIMATELY 25 MPH, THE CHECK ENGINE WARNING INDICATOR ILLUMINATED. THE VEHICLE WAS TAKEN TO EVERGREEN FORD LINCOLN (1500 18TH AVENUE NW, ASSAQUAH, WA 98027) WHERE IT WAS DIAGNOSED THAT THE TIMING BELT WAS STRETCHED. SINCE THE TIMING BELT WAS DIRECTLY LINKED TO THE WATER PUMP, A NEW ENGINE WAS RECOMMENDED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 60,000. THE VIN WAS UNKNOWN.

ID NUMBER 16V621000 ISN'T ASSOCIATED WITH MY FORD FLEX 2013 EVEN THOUGHT THE FUEL MODULE FAILED WHILE DRIVING AND LEFT US STRANDED

THE SENSORS ON THE PASSENGER REAR DOOR THINK THAT THE DOOR IS OPEN EVEN WHEN IT IS CLOSED. MY CAR ALARM GOES OFF CONSTANTLY, THE CHILD SAFETY LATCH WON'T ENGAGE, AND MY DOORS NO LONGER AUTOMATICALLY LOCK ONCE I DRIVE OVER 25 MPH. THIS IS AN ISSUE FOR EVERY 2013 FORD FLEX OWNER THAT IS ACTIVE ONLINE. FORD KNOWS THIS IS AN ISSUE AND ISN'T ADDRESSING IT.

I WAS DRIVING DOWN MAIN STREET WHEN MY CAR STOPPED ACCELERATING. I WAS ABLE TO MOVE TO THE MEDIAN TURN IT OFF AND BACK ON, BUT IT STILL WOULD COULD I PUTTED ACROSS 2 LANES OF TRAFFIC. PARKED ON A SIDE STREET, TURNED IT OFF AND LET IT SIT FOR A MINUTE. I RESTARTED AND IT DROVE FINE. IT DID THIS EXACT SAME THING 2 DAYS BEFORE. A YELLOW WRENCH APPEARS ON THE DASHBOARD AS THE ISSUE IS HAPPENING, BUT IS NOT PRESENT ANY OTHER TIME. THE VEHICLE HAS AROUND 80,000 MILES ON IT. I AM CALLING FORD TODAY.

FUEL CONTROL MODULE FAILED LEADING TO VEHICLE FAILING TO START. ENGINE WOULD CRANK/TURN OVER BUT NO FUEL DELIVERED. DEALER DIAGNOSED AFTER VEHICLE WAS TOWED FOR SERVICE. FUEL PUMP DETERMINED TO BE GOOD AFTER BYPASSING FUEL CONTROL MODULE. VEHICLE WAS STATIONARY AT TIME OF FAILURE.

TL* THE CONTACT OWNS A 2013 FORD FLEX. WHILE OPERATING THE VEHICLE, THE "POWER STEERING FAILURE" MESSAGE DISPLAYED AND THE POWER STEERING MALFUNCTIONED, WHICH MADE THE STEERING WHEEL VERY DIFFICULT TO TURN IN EITHER DIRECTION. THE FAILURE WAS NOT DIAGNOSED OR REPAIRED. THE LOCAL DEALER (NASHVILLE FORD, 723 S. DAVIS ST., NASHVILLE GA, 31639) AND THE MANUFACTURER WERE BOTH NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 86,000.

HAVING PROBLEMS WITH THE MOTOR STALLING OUT AND NOT STARTING FOR DAYS. I'VEBPARKED AFTER FILLING IT UP AND PARKING IT FOR THE NIGHT. ONLY TO GO OUT IN THE MORNING AND NOT STARTING. THEN AFTER A FEW DAYS OF SITTING IT WOULD START.

TL* THE CONTACT OWNS A 2013 FORD FLEX. THE CONTACT STATED THAT THE VEHICLE WOULD NOT START. THE VEHICLE WAS TOWED TO AN INDEPENDENT MECHANIC WHO STATED THAT THE FUEL PUMP NEEDED TO BE REPLACED AND FLUSHED. THE CONTACT STATED THAT THE FUEL PUMP WAS REPLACED THREE TIMES. THE VEHICLE WAS NOT REPAIRED. THE DEALER WAS NOT CONTACTED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS 135,717.

PASSENGER DOOR AJAR INDICATOR LIGHT STAYS ON EVEN THOUGH DOOR CLOSED (CONSTANT - WHETHER STOPPED OR MOVING). IT'S BEEN A COUPLE OF WEEKS. IT KEEPS LIGHTS ON INSIDE AND THE OUTSIDE MIRRORS I'VE HEARD (ONLINE) IT COULD BE A SENSORY ISSUE, BUT I FEAR IT MAY BE A FAULTY LATCH ISSUE. WHEN I FELT THE LATCH, IT SEEMED SLUGGISH (I CAN PUSH IT A LITTLE AND IT STAYS - DOESN'T SPRING BACK TO EITHER OPEN OR CLOSED). I FEEL THE LATCH IS NOT WORKING PROPERLY AND MAY NOT CLOSE ALL THE WAY. I ALSO WORRY THAT THE BATTERY WILL DIE BECAUSE IT KEEPS LIGHTS ON.

VEHICLE SHUT OFF WHILE PULLING AWAY FROM A STOP LIGHT. PULLED TO SIDE OF ROAD AND THE AA8A-9D412-CA FUEL PUMP RELAY WAS EXTREMELY HOT AND VEHICLE WOULD CRANK BUT NOT START. PULLED CONNECTOR AND LET THE RELAY COOL. REINSTALLED CONNECTOR AND VEHICLE STARTED WITH NO ISSUES. WHEN I RETURNED HOME I ORDERED A NEW RELAY AND REPLACED THE UNIT. VEHICLE WAS IN A DANGEROUS SITUATION WITH TRAFFIC AROUND. THIS COULD HAVE CAUSED AN ACCIDENT.

PASSENGER FRONT DOOR AJAR WARNING IS DISPLAYED, EVEN THOUGH DOOR IS CLOSED AND LOCKED. BECAUSE THE COMPUTER THINKS THE DOOR IS OPEN THE INTERIOR LIGHTS REMAIN ON CAUSING A VISIBILITY HAZARD WHEN DRIVING AT NIGHT. ALSO, WHEN EXITING THE VEHICLE AND LOCKING THE DOORS THE INTERIOR LIGHTS STAY ON FOR 10-15 MINUTES.THIS WILL DRAW ATTENTION TO THE VEHICLE AND LET PASSERBY'S VIEW THE INTERIOR CONTENTS LEFT IN THE VEHICLE FOR POSSIBLE THEFT. THIS STARTED AS AN INTERMITTENT PROBLEM AND NOW IS CONSTANT EVERY TIME THE DOOR IS OPENED AND CLOSED, THERE IS NO CHANGE OF THE PASSENGER DOOR AJAR STATUS.

I FILED A COMPLAINT ABOUT A WEEK OR TWO AGO AND HAVEN'T HEARD BACK. I WAS UNDER THE IMPRESSION THAT YOU WOULD RESPOND WITHIN A COUPLE OF DAYS.

THE DOOR AJAR LIGHT COME ON THE DASH EVEN THOUGH ALL DOORS ARE CLOSED. THE DOOR UNLOCKS AFTER LOCKING DUE TO THE CAR THINKING THE DOOR IS OPEN. THIS IS THE FRONT PASSENGER DOOR. THE LIGHT WILL RANDOMLY GO OFF AND ON WITHOUT EVEN TOUCHING THE DOOR.THIS ALSO CAUSE THE INTERIOR LIGHTS TO COME ON WHICH IS NOT SAFE WHEN DRIVING AT NIGHT.

AT 55,000 STARTED UP CAR PUT IN DRIVE AND THE POWER DRIVING ASSIT WENT ON STEERING WHEEL LOCKED UP WAS UNABLE TO TURN THE CAR.

PURCHASED CAR IN FEB. 2013. IN OCT 2014 I BEGAN TAKING MY FLEX TO SUNLAND FORD SERVICE CENTER DUE TO DOOR AJAR WARNING LIGHTS ON BOTH RIGHT SIDE DOORS. THE SERVICE CENTER WOULD DISASSEMBLE AND CLEAN DOOR ASSEMBLY. THERE WOULD BE NO MORE WARNING LIGHTS FOR SEVERAL WEEKS AND THEN THE PROBLEM WOULD PERSIST OF THE DOORS APPEARING AJAR. FINALLY, SERVICE CENTER DECIDED TO FULLY REPLACE DOOR ASSEMBLY ON BACK DOOR LATCH BUT PART WAS ON BACK ORDER. SERVICE CENTER REPLACED BACK DOOR ASSEMBLY IN DECEMBER OF 2014. MY PASSENGER DOOR CONTINUES TO SHOW THE DOOR AJAR AND MY WARRANTY EXPIRED FEBRUARY 2015. I STILL HAVE THIS PROBLEM TODAY AND HAVE CALLED FORD MOTOR COMPANY TO WHICH THEY CLAIM THIS IS NOT A KNOWN PROBLEM. THERE ARE SEVERAL SAFETY CONCERNS. 1) IN MOTION: DOME LIGHTS DON'T SHUT OFF HINDERING VISIBILITY FOR THE FIRST 2-5 MINUTES OF NIGHT DRIVING. 2) STATIONARY OR IN MOTION: DOORS CANNOT BE LOCKED WHILE CAR IS ON AND PARKED. THIS IS DANGEROUS. 3) MY AUTO DOOR LOCKS QUIT WORKING FOR A TIME AND I CAN ONLY ASSUME IT'S BECAUSE OF THESE DOOR ISSUES.

DRIVER DOOR LATCH/RELAY SWITCH NOT WORKING PROPERLY. DRIVER DOOR SHOWS AJAR EVEN WHEN PROPERLY SHUT. INTERIOR DOME LIGHTS STAY ILLUMINATED AT NIGHT CAUSING A DRIVING HAZARD AS THE CAR THINKS THE DOOR IS OPEN. REPEATED DOOR AJAR, ENGINE ON AND SHIFT TO PARK WARNINGS SHOWN ON SCREEN. THE WARNINGS ARE RANDOM AND HAPPEN WHILE DRIVING, IN PARK, IN GEAR WITH FOOT ON BRAKE. WHILE DRIVING THE DOOR IS SEEN AS SHUT AND THE NEXT MOMENT IT "APPEARS" OPEN TO THE CAR COMPUTER ALERTING THE WARNING. THE WARNINGS MAY BE CONSTANT FOR DAYS THEN NOT OCCUR FOR AN HOUR AND BEGIN AGAIN. THIS IS A KNOWN ISSUE BY FORD AND AFFLICTS MANY, MANY FLEX OWNERS. A DOOR LATCH, WHICH CONTAINS THE SWITCH RELAY, HAS ALREADY BEEN REPLACED ONCE ON THE VEHICLE.

WHILE DRIVING AND PARKED THE POWER ASSIST GOES OUT AND BECOMES MANUAL STEERING WHICH IS EXTREMELY DIFFICULT AND DANGEROUS.IT HAS HAPPENED 3 TIME CAUSING US AN EXPENSE EACH TIME. THERE IS CURRENTLY A RECALL ON THIS YEAR AND MAKE FOR THE STEERING BUT FOR SOME REASON FORD IS NOT COVERING ALL OF THEM. OURS IS ONE OF THEM NOT COVERED AND WE OBVIOUSLY HAVE THE PROBLEM.

WELL I WAS DRIVING ON THE STREET AND A LIGHT COME UP SAID POWER STEERING SERVICE AFTER 10 SECONDS THE STEERING WHEEL WHEN SUPER HARD TO TURN AND TURN TO THE RIGHT SIDE THANK GOD I DID NOT HIT A CAR BUT I CALL TO THE DEALER I TELL THEM THERE WAS A RECALL FOR THE STEERING GEAR RACK AND THEY SAID NOT FOR MY CAR WHEN THIS IS HAPPENING AND ALL FORD FLEX 2013 THE PART COST $1300 BRAND NEW PLUS LABOR I DON'T KNOW WHAT TO DO AND THE SEAT BELT IS NOT WORKING PROPERLY

2 ISSUES 1) THE FRONT PASSENGER DOOR THOUGH CLOSED IS READ AS A WARNING "DOOR AJAR". THE WARNING STAYS ON AT ALL TIMES. IT DRAINS THE BATTERY AND I HAVE REPLACED THE BATTERY ONCE SINCE OWNING THE 2013 FORD FLEX WHEN PURCHASED IN 2016 WITH JUST UNDER 20,000 MILES ON IT. THE INTERIOR LIGHTS STAY ON FROM STARTING THE ENGINE UNTIL ACCELERATED SPEED. THE INTERIOR LIGHTS AFTER PARKED STAY ON FOR A MINIMUM OF 30 MINUTES THOUGH IT COULD BE LONGER CONTRIBUTING TO DRAINING THE VEHICLE BATTERY. 2) THE VEHICLE BEGAN TO FEEL AS IF IT IS PULLED WHILE IN COMMUTE. NOT STARTING RIGHT AWAY OR SHUTS DOWN/STALLS. IT HAS STALLED AND NOT TURNED OVER THOUGH THE LIGHTS AND RADIO WORK. FORTUNATELY THIS HAS HAPPENED AFTER BEING PARKED IN MY PARKING SPOT. IT WILL NOT TURN OVER, BUT THE NEXT MORNING IT WILL START. AFTER READING ABOUT SIMILAR ISSUES FOR OTHER FORD FLEX VEHICLES LAST WEEK WITH MY VEHICLE DOING THE ABOVE ACTION I REPLACED THE FUEL PUMP RELAY MODULE. WHICH IS LOCATED IN THE REAR PASSENGER AREA BETWEEN REAR PASSENGER DOOR AND FURTHEST REAR WINDOW WHERE THE SEAT BELT PULLS FROM I FELT I HAD RESOLVED THE ISSUE. HOWEVER, A WEEK EXACTLY LATER I ATTEMPTED TO START MY VEHICLE WHEN THE EXACT SCENARIO HAPPENED ALL OVER AGAIN. VEHICLE WOULD NOT START, BUT LIGHTS AND RADIO WORKED. LEFT ALONE OVERNIGHT I WENT TO START IT THIS MORNING AND IT STARTS. THROUGH OUT THE DURATION OF THIS ISSUE OF STALLING, NOT STARTING, PULLING WHILE IN MOTION AS IT FEELS LIKE THE VEHICLE IS BEING JERKED THERE IS NO CHECK ENGINE LIGHT OR WHEN CHECKING SYSTEM THE ONLY WARNING IS PASSENGER SEAT AJAR.

I PARKED THE VEHICLE ON THE MALL PARKING LOT ON MID-DAY OF JULY 11, 2018 IN CYPRESS, CA. AS I TURNED ON IGNITION TO START THE ENGINE, IT FAILED TO RUN. IMMEDIATELY I SUSPECTED THAT THE FUEL PUMP IS NOT SUPPLYING ENOUGH FUEL TO THE INJECTORS; I CALLED FORD ROADSIDE ASSISTANCE FOR TOWING SERVICE TO THE NEAREST FORD DEALERSHIP. THE SERVICE ADVISOR WILL NOT COVER THIS BROKEN PART -FUEL PUMP CONTROL MODULE BECAUSE THE RECALL ONLY APPLIES TO THE ECO BOOST ENGINE BUT NOT ON MY FLEX WHICH IS NATURALLY-ASPIRATED. I LEFT THE CAR FOR TWO DAYS WHICH THEY CANNOT DUPLICATE THE ENGINE FAILURE, SO I DROVE THE CAR HOME WHICH UNFORTUNATELY FAILED TO RUN THE NEXT DAY UNTIL TODAY. WHAT WILL I DO WITH THIS FORD FLEX FOR ME TO USE?

THE CAR REPORTS THE FRONT PASSENGER DOOR AS BEING OPEN/AJAR. THIS CAUSES THE VEHICLE TO UNLOCK ALL DOORS EVEN WHEN THE VEHICLE IS IN MOTION. THE CAR ALARM ACTIVATES RANDOMLY AS WELL. THE FORD DEALER'S CERTIFIED REPAIR TECHNICIANS CHARGE TO REPLACE THE SENSOR, BUT I HAVE HAD THIS PART REPLACED 3 TIMES AND THE DEFECT CONTINUES TO OCCUR.

WITHOUT WARNING THE VEHICLE WOULD NOT START. IT WOULD CRANK, BUT NOT START. VEHICLE WAS IN AN OUTDOOR PUBLIC PARKING LOT ASSOCIATED WITH A RESTAURANT AFTER A VERY WARM DAY OF DRIVING AROUND TOWN ON PERSONAL ERRANDS. SITUATION OCCURRED AFTER DINNER ON A FRIDAY EVENING. A MAJOR WEEKEND INCONVENIENCE, BUT THE ISSUE IS THAT THERE IS A RECALL ON THIS PROBLEM FOR SAME MAKE, MODEL AND YEAR VEHICLE. HOWEVER, IT DOES NOT APPLY TO OUR VEHICLE EVEN THOUGH IT IS IN THE SAME CLASS? RECALL NUMBER: 16V621000 , FORD NUMBER: 16S31. THE PROBLEM: "FUEL PUMP DRIVER MODULE". COST TO REPAIR: $380.87. SAFETY ISSUE: CONSIDERABLE INTERNET DOCUMENTATION WHERE EXACT SAME PROBLEM HAS OCCURRED WHILE DRIVING THE VEHICLE PRESENTING A SERIOUS SAFETY ISSUE FOR ALL ON BOARD THE VEHICLE. RECALL SHOULD COVER ALL CLASS VEHICLES, NOT SOME UNIDENTIFIED PRIVILEGED SUBSET.

POWER WINDOW FAILURE ON ALL 4 WINDOWS. JUST STOPPED WORKING

MY FORD FLEX STALLS WHILE DRIVING ANYWHERE FROM 10 MPH (IN RESIDENTIAL AREA) TO 80 MPH ON HIGHWAY. ELECTRICAL IS STILL WORKING THE ENGINE SHUTS OFF AND I LOSE CONTROL OF GAS/BRAKES. THREE WARNING SIGNS POP UP AT THE SAME TIME: CHECK BRAKE SYSTEM, COLLISION WARNING NOT AVAILABLE, AND SERVICE ADVANCE TRAC. ONCE I RESTART THE CAR, THE CODES WILL DISAPPEAR. THE PROBLEM WAS INTERMITTENT AT FIRST, BUT NOW IT'S OCCURRING MORE FREQUENTLY. I'M TOO SCARED TO DRIVE MY CAR NOW. FORD ISNT BEING MUCH HELP. I NEED HELP.

THE VEHICLE INCORRECTLY BELIEVES THE DOORS ARE OPEN WHEN THEY ARE SHUT. THIS PREVENTS THE DOORS FROM LOCKING AT ALL SPEEDS, WHICH IS AN UNSAFE CONDITION. IF AN OCCUPANT TRIES TO LOCK THE DOORS WHILE THE VEHICLE IS IN MOTION, THE VEHICLE IMMEDIATELY UNLOCKS THE DOORS. THE ISSUE ALSO CAUSES THE INTERIOR LIGHTS TO STAY ILLUMINATED WHILE THE VEHICLE IS PARKED AND UNTIL THE VEHICLE REACHES AN APPROPRIATE SPEED WHEN IN USE. THE OPEN/CLOSED STATE OF THE DOOR CHANGES AT RANDOM (WITHOUT THE ACTUAL DOOR BEING OPENED OR CLOSED) AND CAUSES THE ALARM TO RANDOMLY GO OFF WHEN THE VEHICLE IS PARKED. THE COMBINATION OF THE LIGHTS STAYING ILLUMINATED AND THE ALARM GOING OFF WHEN THE VEHICLE IS PARKED DRAINED AND RUINED THE BATTERY IN THE VEHICLE. JUMP STARTING THE VEHICLE DID NOT WORK AND THE BATTERY HAD TO BE REPLACED.

THE DOOR AJAR SENSOR STAYS ON EVEN AFTER THE DOOR IS SHUT. TWO DOORS HAVE HAD THIS ISSUE REPAIRED ALREADY IN THE PAST, NOW A PREVIOUSLY REPAIRED DOOR AND ANOTHER DOOR ARE COMING UP ON THE DASH SCREEN AS DOOR AJAR. THIS CAUSES THE INTERIOR DOME LIGHTS TO COME ON, WHICH DRAINS THE BATTERY AND THE ALARM TO RANDOMLY GO OFF AT NIGHT WHILE THE ALARM IS SET AND THE DOOR "OPENS AND CLOSES" AS THE CAR CAR IS THINKING IS HAPPENING WITHOUT DISARMING FIRST. THE DOME LIGHT ALSO STAYS ON FOR ABOUT 30 SECONDS WHILE DRIVING, WHICH IS DISTRACTING AT NIGHT. THE DOORS WILL NO LONGER AUTOMATICALLY LOCK WHILE DRIVING EITHER SINCE THE CAR THINKS THE DOORS ARE OPEN. THIS SEEMS TO BE A COMMON ISSUE THAT NEEDS TO BE ADDRESSED BEYOND FORD.

WHEN THE DOOR IS CLOSED THE LIGHT INDICATES IT IS OPEN ON THE DRIVER SIDE AND THE PASSENGER SIDE. THERE IS A RECALL ON 2014 15 AND 16 FOR THE SAME ISSUE

CAR OVERHEATS AND COOLANT LEAKS.

TL* THE CONTACT OWNS A 2013 FORD FLEX. THE CONTACT STATED THAT THE VEHICLE FAILED TO START WITHOUT WARNING. THE VEHICLE WAS TAKEN TO GREENE FORD COMPANY (2365 BROWN BRIDGE RD, GAINESVILLE, GA 30504, 770-532-5620), BUT THE FAILURE WAS UNABLE TO BE DUPLICATED. THE CONTACT STATED THAT THE FAILURE RECURRED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURES AND STATED THAT THERE WAS NO RECALL. THE CONTACT WAS REFERRED TO NHTSA. THE VEHICLE WAS NOT REPAIRED. THE FAILURE MILEAGE WAS APPROXIMATELY 62,000.

FAULTY DOOR SENSORS. DOOR AJAR LIGHT IS CONSTANTLY ON EVEN WHEN DOOR IS SHUT. MAKES IT HARD TO DRIVE AT NIGHT AS THE DOME LIGHT REMAINS ON FOR MINUTES AFTER DRIVING MAKING REDUCING VISIBILITY WHILE DRIVING. WITH THE DOOR AJAR LIGHT CONSTANTLY ON, MAKES IT DIFFICULT TO DETERMINE WHETHER THE DOOR IS OPEN OR CLOSED. DUE TO THE DOOR AJAR LIGHT, THE DOME LIGHT CONSTANTLY REMAINS CAUSING EXCESSIVE WEAR ON THE BATTERY. FIXED ONE SENSOR ALREADY, NOW ANOTHER DOOR SENSOR IS CAUSING THE PROBLEM, ALONG WITH MY TRUNK SENSOR MALFUNCTIONING EVERY TIME I HIT ANY LITTLE BUMP. THE LIGHTS COME ON AS SOON AS WE START THE CAR, WHETHER MOVING OR PARKED.

DOOR LOCK SENSORS. DOOR LOCK SENSORS FAILING TO RECOGNIZE WHEN THE DOORS ARE SHUT SO CONSTANTLY SHOWING DOORS AJAR. THIS HAS DRAINED MY BATTERY TO THE POINT WHERE IT NEEDED TO BE REPLACED. DOOR SENSOR WAS REPLACED ALSO. THE COST OF THIS WAS APPROXIMATELY $500. NOW TWO MORE SENSORS ARE BAD. I LEAVE MY HOUSE BEFORE SUNRISE. WHEN I GET IN MY CAR IN THE MORNING MY INTERIOR LIGHTS WILL NOT GO OFF UNTIL MY VEHICLE REACHES AN ACCELERATED SPEED. SO I AM PULLING OUT OF MY DRIVEWAY UNABLE TO SEE DUE TO INTERIOR LIGHTS HOPING THAT MY NEIGHBORS WHO RUN ARE NOT BEHIND MY VEHICLE OR THE CHILDREN AT THE BUS STOP ACROSS THE STREET ARE CLEAR FROM MY VEHICLE. ADDITIONALLY, MY ELDERLY MOTHER HAS GOTTEN INTO MY CAR AND FORGOTTEN TO SHUT HER PASSENGER SIDE DOOR. AFTER DRIVING FOR FIFTEEN MINUTES, I REALIZED THAT IN FACT HER DOOR WAS OPEN BUTTHE SENSOR ALWAYS SHOWS IT AS OPEN. I NOW AM FACED WITH SPENDING ANOTHER $700+ TO HAVE THE SENSORS REPLACED. THIS PUTS MY TOTAL INVESTMENT IN SENSOR REPLACEMENT AT OVER $1200. THIS IS ALMOST ONE OF MY PAYCHECKS OR TWO WEEKS WORTH OF PAY! IT IS A SACRIFICE I HAVE TO MAKE AS FORD HAS PRODUCED A DEFECTIVE AND UNSAFE PRODUCT. I CAN NO LONGER KNOWINGLY PUT MY FAMILY AND THOSE AROUND ME AT RISK ALTHOUGH FORD WILL NOT ACCEPT RESPONSIBILITY FOR THEIR PRODUCT.

MY 2013 FORD FLEX WON'T START AGAIN. THIS HAPPENED A COUPLE OF MONTHS AGO. I HAD IT TOWED TO THE DEALER AND THEY SAID THERE WAS A VAPOR LOCK ISSUE. THEY FIXED IT FOR $140 PLUS DOLLARS AND YET, HERE I AM AGAIN WITH THE SAME ISSUE. THE DEALER ALSO STATED MY VIN WAS NOT INCLUDED IN THE FUEL PUMP RECALL LIST. THIS TIME AROUND, I HAD RUN A FEW ERRANDS AFTER ATTENDING MY CHILD'S SCHOOL EVENT, CAME HOME AND ATTEMPTED TO START THE CAR ABOUT ONE HOUR LATER. IT WAS A WARM DAY (AROUND 88 DEGREES). I CAN'T TELL YOU HOW FRUSTRATING THIS IS. WITH KIDS, I NEED

TL* THE CONTACT OWNS A 2013 FORD FLEX. THE CONTACT STATED THAT THE FRONT PASSENGER DOOR FAILED TO LOCK AND CAUSED THE DOME LIGHT AND DOOR AJAR INDICATOR TO ILLUMINATE. THE VEHICLE WAS NOT TAKEN TO THE DEALER FOR DIAGNOSTIC TESTING OR REPAIRS. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS APPROXIMATELY 70,500. *TT

THE DOOR AJAR LIGHT IS ON EVEN WHEN THE DOOR IS SECURELY CLOSED!

DOOR AJAR WARNING ON WITH DOOR CLOSED, WONT LOCK DOORS WHEN PUT IN MOTION, ALARM GOING OFF, DEALER WANTS $1200 TO FIX

TL* THE CONTACT OWNS A 2013 FORD FLEX. WHILE DRIVING VARIOUS SPEEDS, THE STEERING WHEEL SEIZED. THERE WERE NO WARNING INDICATORS ILLUMINATED. THE FAILURE RECURRED SEVERAL TIMES. THE VEHICLE WAS TAKEN TO A LOCAL DEALER (MACE FORD, 4501 S US HWY 41, TERRE HAUTE, IN 47802), BUT THE FAILURE COULD NOT BE DUPLICATED. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 77,000. THE VIN WAS NOT AVAILABLE.

TL* THE CONTACT OWNS A 2013 FORD FLEX. WHILE STATIONARY, THE VEHICLE WOULD NOT START WHEN PROMPTED. AFTER THE FIRST FAILURE, THE CONTACT INSTALLED A NEW BATTERY AND RESET THE COMPUTER SOFTWARE IN ORDER TO GET THE VEHICLE TO RESTART. UPON THE SECOND OCCURRENCE, THE VEHICLE WAS TOWED TO AN INDEPENDENT MECHANIC WHERE IT WAS DIAGNOSED THAT THE FUEL PUMP AND THE FUEL PUMP MODULE NEEDED TO BE REPLACED. A DEALER WAS NOT MADE AWARE OF THE FAILURE. THE MANUFACTURER WAS MADE OF THE FAILURE. THE CONTACT CITED NHTSA CAMPAIGN NUMBER: 16V621000 (FUEL SYSTEM, GASOLINE) AS THE CAUSE OF THE FAILURE, BUT THE VIN WAS NOT INCLUDED IN THE RECALL CAMPAIGN. THE FAILURE MILEAGE WAS APPROXIMATELY 110,000.

DOOR AJAR INDICATOR REMAINS ON WHEN DOOR IS NOT AJAR. ALSO, ALARM GOES OFF RANDOMLY USUALLY WHEN PARKED AND LOCKED.

I HAVE A 2013 FORD FLEX AND THE DOORS ALWAYS SAY THEY ARE OPEN EVEN THOUGHT THEY ARE CLOSED. IT CAUSES ME NOT TO BE ABLE TO LOCK MY DOORS, THE DOME LIGHT TO STAY ON WHICH IS VERY DANGEROUS WHEN REVERSING AT NIGHT OUT OF A PARKING SPOT, AND I BELIEVE IT'S UNSAFE BEING THAT I HAVE CHILDREN AND I CAN'T KNOW WHETHER OR NOT THE DOORS ARE CLOSED ACCURATELY. I'VE CONTACTED FORD SEVERAL TIMES AND GET THE RUN AROUND. THE DOME LIGHT WILL STAY ON UNTIL I'VE HIT 10MPH. REVERSING WITH A BRIGHT DOME LIGHT ON IS VERY DANGEROUS. I'VE ALSO HAD TO REPLACE MY BATTERY SEVERAL TIMES BECAUSE THE LIGHT STAYS ON.

THE DRIVER SIDE DOOR SENSOR KEEPS SAYING THAT THE DOOR IS OPEN WHEN IT'S CLOSED. WHILE DRIVING THE CAR SAYS SHIFT TO PARK AND CONSTANTLY ALERTS BECAUSE IT THINKS THAT THE DOOR IS OPEN AND WON'T ALLOW THE DOORS TO LOCK. THE CAR ALARM GOES OFF RANDOMLY EVEN WHEN IT'S LOCKED AND YOU AREN'T ABLE TO USE THE BUTTONS TO TURN OFF THE ALARM WITHOUT MANUALLY INSERTING THE KEY IN THE DOOR WHILE PRESSING THE BUTTON.. AND THE LIGHT ON IN THE CAR WILL STAY ON ALL NIGHT BECAUSE IT THINKS THE DOOR IS OPEN. I HAVE SEEN THIS AS AN ISSUE FOR MANY OTHER PEOPLE WHO OWN THE FORD FLEX AS WELL. WITH THE DOORS NOT LOCKING DURING DRIVING AND BATTERY DRAINAGE THIS CONCERNS ME AS A MOTHER.

TL* THE CONTACT OWNS A 2013 FORD FLEX. WHILE DRIVING 5 MPH, THE STEERING WHEEL SEIZED. A DEALER WAS NOT MADE AWARE OF THE FAILURE. THE MANUFACTURER WAS NOTIFIED AND STATED THAT THE VEHICLE WAS NOT COVERED UNDER A RECALL. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE FAILURE MILEAGE WAS 60,100.

PASSENGER DOOR SENSOR IS ONLY WORKING HALF OF THE TIME. THE DOOR IS CLOSED BUT THE ALARM SHOWS THE DOOR AS OPENED. OPENING AND CLOSING THE DOOR AGAIN AND AGAIN WILL EVENTUALLY WORK TO REGISTER THE DOOR AS CLOSED. THIS IS A SAFETY CONCERN AS I AM NEVER REALLY SURE IF THE DOOR IS CLOSED. WHEN THE DOOR IS SHOWN AS OPEN THE INTERIOR LIGHTS REMAIN ON.

RIGHT PASSENGER DOOR KEEPS SAYING AJAR WHEN CLOSED. INTERIOR LIGHT STAYS ON WHEN DOORS SHUT AND CAR IS IN MOTION.. OPEN AND SHUT DOOR SEVERAL TIMES BUT INDICATOR STAYS ON. ALARM GOES OFF RANDOMLY AT ANYTIME CAR IS PARKED. DOORS DO NOT LOCK ANYMORE WHEN CAR IS BEING DRIVEN. SAFETY CONCERNS THAT DOOR IS NOT SHUT WHEN CAR IS IN MOTION.

THE REAR PASSENGER SIDE DOOR SENSOR IS ON SAYING DOOR IS NOT CLOSED. DOOR IS CLOSED AND SENSOR WILL NOT GO OFF. THIS KEEPS THE INSIDE LIGHTS IN THE VEHICLE ON FOR A CERTAIN AMOUNT OF TIME AFTER YOU START DRIVING OR AFTER YOU TURN THE CAR OFF. IT IS VERY HARD TO SEE AT NIGHT WHEN YOU ARE TRYING TO BACK UP AND THE INSIDE LIGHTS IN THE CAR ARE ON.

THE DOOR SENSOR KEEPS SAYING THAT THE DOOR IS OPEN WHEN IT'S CLOSED. THE CAR ALARM GOES OFF RANDOMLY EVEN WHEN IT'S LOCKED AND NO ONE TOUCHED THE KEY. AND THE LIGHT ON IN THE CAR WILL STAY ON ALL NIGHT BECAUSE IT THINKS THE DOOR IS OPEN. SOMETIMES IT SAYS THE DOOR IS SHUT AND WILL BE FINE AND OTHER TIMES IT'S OPEN. I HAVE SEEN THIS AS AN ISSUE FOR OTHER PEOPLE AS WELL. IF THERE ARE ENOUGH COMPLAINTS WILL YOU RECALL IT?

TL* THE CONTACT OWNS A 2013 FORD FLEX. THE CONTACT STATED THAT THE FRONT PASSENGER SIDE DOOR LATCH FAILED TO LOCK AND THE DOOR AJAR WARNING INDICATOR ILLUMINATED. THE CONTACT WAS CONCERNED THAT HER CHILD WOULD BE ABLE TO OPEN THE DOOR WHILE THE VEHICLE WAS IN MOTION. THE VEHICLE WAS TAKEN TO CENTURY FORD OF MT. AIRY (302 CENTURY DR, MT AIRY, MD 21771, (301) 829-2800) WHERE IT WAS DIAGNOSED THAT ALL FOUR DOOR LATCHES NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE AND WAS ADVISED TO CALL NHTSA. THE APPROXIMATE FAILURE MILEAGE WAS 96,000.

BOTH OF THE TAIL LIGHTS HAVE WATER INTRUSION ABOUT 3 0Z OF WATER WITHIN THE CHAMBER. I HAVE REPLACED LIGHTS SEVERAL TIMES.SHORTENING OUT WHICH HAS CAUSED A PROBLEM WITH SAFETY AND TRAFFIC VIOLATIONS.

TL* THE CONTACT OWNS A 2013 FORD FLEX. THE CONTACT STATED THAT THE VEHICLE FAILED TO START. THE VEHICLE WAS TOWED TO DICK SMITH FORD IN RAYTOWN, MISSOURI WHERE IT WAS DIAGNOSED THAT THE FUEL PUMP LEVELER MODULE WAS DEFECTIVE AND NEEDED REPLACEMENT. THE CONTACT STATED THAT THIS WAS THE THIRD TIME THE FAILURE OCCURRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE AND FILED CASE NUMBER: CAS-144337507. THE VEHICLE WAS REPAIRED FOR THE THIRD TIME. THE VIN WAS INVALID. THE APPROXIMATE FAILURE MILEAGE WAS 119,827.

THE DOOR SENSORS KEEPED ON INDICATING THAT THE DOOR WAS OPEN WHEN IT WAS CLOSE. NUMEROUS COMPLAINTS ONLINE ABOUT THE SAME ISSUE. I HAD TO REPLACE ALL FOUR DOORS SENSORS.

TL* THE CONTACT OWNS A 2013 FORD FLEX. WHILE THE VEHICLE WAS IN REVERSE, ALL THE WARNING INDICATORS ILLUMINATED. WHILE THE VEHICLE WAS PARKED, THE TRUNK OPENED INDEPENDENTLY. THE VEHICLE WAS NOT TAKEN TO A DEALER OR INDEPENDENT MECHANIC TO DETERMINE THE CAUSE OF THE FAILURE. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER INFORMED THE CONTACT THAT THERE WAS NO RECALL ON THE VEHICLE AND DID NOT ASSIST. THE APPROXIMATE FAILURE MILEAGE WAS 40,000.

WHEN STATIONARY AND PARKED, THE DOOR AJAR ERROR MESSAGE APPEARS ON THE DASH FOR THE DRIVER'S DOOR AFTER ENTERING THE VEHICLE. THIS PRODUCES ERROR MESSAGES ON THE SCREEN, TURNS ON THE INTERIOR LIGHTS, AND PREVENTS THE DOORS FROM BEING LOCKED. AFTER REPEATEDLY OPENING AND SLAMMING THE DOOR SHUT MULTIPLE TIMES THE MESSAGE MAY OR MAY NOT GO AWAY. IF SLAMMING THE DOOR SHUT MULTIPLE TIMES DOES NOT WORK THE MESSAGES, LIGHTS, AND INABILITY TO LOCK THE DOORS CONTINUES WHILE IN MOTION.

THE DRIVERS SIDE DOOR IS SHOWING THAT IT IS OPEN RANDOMLY WHEN I AM DRIVING DOWN THE ROAD. (DOOR IS CLOSED AND LOCKED) THE LIGHTS AND ALARM WILL COME ON AND MAKES IT UNABLE TO SEE AT NIGHT WHEN DRIVING. THIS IS A SAFETY ISSUE AND NEEDS TO BE RECALLED DUE TO UNSAFE DRIVING CONDITIONS. THE DOOR SENSOR IS A ISSUE THAT NEEDS TO BE FIXED.

LIFTGATE AJAR LIGHT ON WHEN LIFTGATE IS CLOSED. INTERIOR LIGHTS STAY ON. DOORS STAY UNLOCKED DURING DRIVE.

MY CAR IS AFFECTED BY THE SAME RECALL AS MANY OTHER FORD FLEX VEHICLES, HOWEVER, MY VEHICLE IS NOT LISTED AS PART OF THE RECALL. I AM HAVING ISSUES WITH THE FUEL PUMP CONTROL MODULE OF MY VEHICLE AND IT WILL NOT START. IT CRANKS AND ACTS LIKE IT WANTS TO START HOWEVER IT WILL NOT START DUE TO THE LACK OF FUEL CREATED BY THE FUEL PUMP MODULE.

MY DRIVER SIDE PASSANGER DOOR AJAR, DOME LIGHTS WON'T GO OFF, MY 4YR OLD DAUGHTER SITS ON THAT SIDE, WAS DRIVING AND IT HAPPEND DOOR WOULD NOT LOCK, TOOK TO FORD DEALER, WAS QUOTED $435. HAVE TO HAVE IT REPLACED AS IT IS DRAINING MY BATTER, AND MAKING CAR ALARM GO OFF, IT HAPPENS IN MOTION, AND STATIONARY, IT IS VERY UNSAFE, AND SHOULD BE RECALLED

THIS CAR IS RIDDLED WITH ELECTRICAL PROBLEMS MOST IMPORTANTLY THE PASSENGER DOOR DOESN'T READ CLOSED SO THE DOORS WON'T LOCK WHEN YOU START DRIVING ALLOWING MY 3 YEAR OLD NIECE TO OPEN THE DOOR AT 20 MPH ALMOST GIVING MY WIFE A HEART ATTACK. THEN THE ALARM GOES OFF AT ALL KINDS OF RANDOM TIMES, IF THIS HAPPENS WHILE DRIVING IT ALSO SHUTS OFF AND LOCKS THE STEERING WHEEL DISALLOWING YOU TO GET THE VEHICLE OFF THE ROAD LUCKILY I LIVE IN A SMALL PLACE WHERE IT'S NOT BEEN A COTASTRIFY. ALSO JUST RECENTLY A CRASH INDICATION MODULE DECIDED IT HA D BEEN IN AN ACCIDENT AND STRANDED MY WIFE 75 MILES FROM HOME. ODDLY I HAVE A FAMILY FRIEND WHO TRADED HER FLEX IN FOR THE SAME REASONS.

TL* THE CONTACT OWNS A 2013 FORD FLEX. THE CONTACT STATED THAT THE VEHICLE FAILED TO START UPON TURNING THE KEY IN THE IGNITION. THE VEHICLE WAS TOWED TO BUCKEYE FORD LINCOLN (2343 W MICHIGAN ST, SIDNEY, OH 45365, (800) 700-0050) WHERE IT WAS DIAGNOSED WITH A FUEL PUMP MODULE FAILURE AND THE FUEL PUMP NEEDED REPLACEMENT. THE CONTACT STATED THAT THE VEHICLE WAS REPAIRED, BUT THE FAILURE PERSISTED. THE VEHICLE WAS THEN TOWED BACK TO THE DEALER WHERE IT WAS DIAGNOSED THAT THE RCM MODULE NEEDED REPLACEMENT. UPON FURTHER INVESTIGATION, THE FAILURE WAS DISCOVERED TO BE A WIRING ISSUE FROM THE FUEL PUMP REPAIRS. THE VEHICLE WAS REWIRED. THE CONTACT STATED THAT THE MANUFACTURER WAS MADE AWARE OF THE FAILURE AND A CASE WAS OPENED. WHILE DRIVING VARIOUS SPEEDS, THE STEERING SEIZED AND THE POWER STEERING WAS LOST WITHOUT WARNING. THE VEHICLE WAS TAKEN BACK TO THE DEALER WHERE IT WAS DIAGNOSED WITH A STEERING RACK FAILURE, WHICH NEEDED REPLACEMENT. THE CONTACT STATED THAT THE VEHICLE WAS NOT REPAIRED DUE TO THE COST. THE MANUFACTURER'S WAS MADE AWARE OF THE FAILURE, A CASE WAS OPENED, AND THE CONTACT WAS REFERRED TO NHTSA. THE APPROXIMATE FAILURE MILEAGE WAS 72,018.

1. DRIVER AND PASSENGER SIDE DOOR SENSOR/LATCH/ELECTRICAL MALFUNCTION. DOOR IS AJAR WARNING DOES NOT TURN OFF. DOORS CANNOT LOCK WHEN DRIVING. MAJOR SAFETY ISSUE FOR KIDS IN BACK SEATS. ALARM GOES OFF ANYTIME RANDOMLY. DRAINS BATTERY AND AFFECTS ELECTRICAL SYSTEM. FAULTY BACK UP CAMERA. 2. WATER PUMP FAILURE UNDER ENGINE. COVERED BY 6YR/60K WARRANTY, FAILED AT 62K MILES. REPLACEMENT COST IS AN EXTREME HIGH COST OF $2700.

FUEL IS NOT GETTING TO ENGINE THIS VEHICLE WAS MANUFACTURED IN OAKVILLE ONTARIO BETWEEN THE TIME OF A RECALL (16V621000) BUT DOES NOT HAVE ECHO BOOST ENGINE. FORD CLAIMS IT IS NOT PART OF THE RECALL BUT THE ISSUE MATCHES THE EXACT RECALL.

2013 FORD FLEX WOULD TURN OVER JUST FINE (BATTERY WAS FINE) BUT WOULD NOT START. IT ACTED LIKE IT WAS NOT GETTING ANY FUEL (WHICH WAS THE CASE). FORTUNATELY, I WAS NOT DRIVING AT THE TIME AS THAT WOULD HAVE BEEN A POTENTIALLY SERIOUS SITUATION. THE DEALERSHIP REPLACED THE FUEL PUMP DRIVER MODULE (PART #AA8Z 9D370 B) WHICH IS UNDER RECALL FOR OTHER MODELS OF MY VEHICLE BUT NOT MINE. AFTER RESEARCHING THE INTERNET, THIS IS A PREVALENT ISSUE AND SHOULD BE ADDRESSED FOR ALL ENGINE MODELS (NOT JUST ONE).

VEHICLE IS NOT GETTING ANY GAS DO TO FAULTY FUEL PUMP, ALARM KEEPS GOING OFF, THIRD TIME REPLACING LATCH, ONE TWICE,

2013 NA 3.5L FIRED FLEX FUEL PUMP CONTROL MODULE (PART # AA8Z 9D370 B) FAILURE HAS LED TO ME BEING STRANDED 3 TIMES AND CAUSED THE VEHICLE TO STALL TWICE (ONCE WHILE IN MOTION). FORD HAS RECALLED THE 2013-2015 FORD FLEX WITH THE 3.5L ECOBOOST (TURBOCHARGED) ENGINE FOR THE SAME ISSUE (FUEL PUMP CONTROL MODULE FAILURE/REPLACEMENT), AND USES THE SAME PART IN BOTH VEHICLES (PART # AA8Z 9D370 B). VEHICLE FAILED TO START WHEN PARKED 3 SEPARATE TIMES, RESULTING IN IT BEING TOWED TO A DEALERSHIP TWICE. VEHICLE STALLED ONCE WHILE STATIONARY, AND ONCE WHILE IN MOTION WITHOUT WARNING. DEALER INDICATED THAT THE FUEL PUMP CONTROL MODULE IS AT FAULT AND NOT UNDER RECALL. FORD OPENLY RECALLED THE TURBOCHARGED FLEX FOR THE SAME PART THAT HAS FAILED IN THE NATURALLY ASPIRATED VERSION THAT I HAVE.

TL* THE CONTACT OWNS A 2013 FORD FLEX. WHILE DRIVING 40 MPH, THE VEHICLE STALLED WITHOUT WARNING. THE CONTACT WAS ABLE TO RESTART THE VEHICLE. THE VEHICLE WAS TOWED TO JACK DEMMER FORD (37300 MICHIGAN AVE, WAYNE, MI 48184, (734) 721-2600) WHERE IT WAS DIAGNOSED THAT THE BATTERY NEEDED TO BE REPLACED. THE BATTERY WAS REPLACED, BUT THE FAILURE RECURRED. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC TO BE DIAGNOSED. THE CONTACT WAS INFORMED THAT THERE WAS INSUFFICIENT FUEL PRESSURE GOING TO THE ENGINE, WHICH CAUSED THE VEHICLE TO STALL. THE VEHICLE WAS NOT REPAIRED. THE VEHICLE WAS NOT INCLUDED IN NHTSA CAMPAIGN NUMBER: 16V621000 (FUEL SYSTEM, GASOLINE). THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE CONTACT RECEIVED CASE NUMBER: TAS13866368. THE APPROXIMATE FAILURE MILEAGE WAS 52,000.

CAR BATTERY DYING. SAID SYNCH LINE IS IN, BUT IT'S NOT. DOOR AJAR LIGHTS FOR BOTH DRIVER AND PASSENGER SIDE ARE ALWAYS ON. WHEN COME TO A STOP, BEEPS AND SAYS ENGINE ON, SHIFT TO PARK. CAN'T LOCK DOORS. HAVE TO MANUALLY LOCK DOORS, OTHERWISE THE ALARM ALWAYS GOES OFF. SO CANNOT LOCK THE HATCH. THIS IS A SAFETY AND THEFT PROBLEM. INTERIOR LIGHTS STAY ON FOR HOURS AT A TIME. CANNOT SEE WHEN BACKING OUT OF PLACES AT NIGHT BECAUSE THE INTERIOR LIGHT IS ON. THIS IS GOING TO CAUSE AN ACCIDENT.

2013 FORD FLEX SE PURCHASED IN DECEMBER 2012 WITH 60,000 MILES IS EXPERIENCING FRONT AND REAR PASSENGER DOOR LATCHING PROBLEMS. THE FRONT PASSENGER DOOR 'DOOR AJAR' LIGHT IS TRIGGERED AFTER THE DOOR HAS BEEN CLOSED. WHEN THIS PROBLEM BEGAN, OPENING AND CLOSING THE DOOR WOULD BE ENOUGH TO ENGAGE THE SENSOR BUT OVER THE PAST MONTH IT HAS NOT BEEN EFFECTIVE. THIS IS A PROBLEM FOR A FEW REASONS: FIRST, IT DOES NOT AUTOMATICALLY LOCK THE DOORS WHEN THE CAR IS IN MOTION WHICH IS A POTENTIAL SAFETY HAZARD UNDER NORMAL DRIVING CONDITIONS OR IF THE VEHICLE WAS TO BE IN AN ACCIDENT. THE DOOR COULD POSSIBLY FLY OPEN DURING A COLLISION LEAVING THE PASSENGERS VULNERABLE TO BEING THROWN FROM THE VEHICLE OR OBJECTS COMING INTO THE VEHICLE. SECOND, THE CABIN LIGHT REMAINS ON WHILE DRIVING WHICH CREATES A GLARE ON THE WINDSHIELD MAKING IT IMPOSSIBLE TO SEE OUTSIDE THE VEHICLE. THIRD, THE CABIN LIGHTS STAY ON AFTER THE VEHICLE IS LOCKED WHICH CAUSES AN UNWARRANTED STRAIN ON THE VEHICLE BATTERY. AS FOR THE BACK RIGHT PASSENGER DOOR, IT IS NOT LATCHING. I FEAR THAT AT ANYTIME THE DOOR MAY COME UNLATCHED WHILE DRIVING. IF THIS PROBLEM CONTINUES AND THE DOOR DOES NOT LATCH, THE VEHICLE WILL BE INOPERABLE. SINCE MY WARRANTY EXPIRED AND THERE ARE NO RECALLS, I AM EXPECTED TO PAY THE PRICE TO MAINTAIN DOOR LATCHES ON A VEHICLE.

TL* THE CONTACT OWNS A 2013 FORD FLEX. AFTER STARTING THE VEHICLE, THE STEERING WHEEL WAS VERY DIFFICULT TO TURN. MOMENTS LATER, WHILE DRIVING, THE "CHECK CHARGING" INDICATOR ILLUMINATED. THE CAUSE OF THE FAILURE WAS NOT DIAGNOSED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE, BUT NO ASSISTANCE WAS OFFERED. THE LOCAL DEALER WAS NOT NOTIFIED. THE FAILURE MILEAGE WAS 109,000.

MY 2013 FORD FLEX HAS DOOR LATCH SENSOR ISSUES. WHEN I AM DRIVING ANYWHERE (CITY, HIGHWAY, INTERSTATE) MY INTERIOR LIGHTS WILL RANDOMLY TURN ON AND I GET A 'DOOR AJAR' NOTIFICATION WHEN THE DOORS ARE CLEARLY CLOSED. IT IS ALARMING AND HAS ALMOST CAUSED ACCIDENTS. WHEN I RESEARCHED THE PROBLEM ONLINE, IT IS AN EXTREMELY COMMON PROBLEM THAT HAS CAUSED NUMEROUS ACCIDENT AND COST FLEX OWNERS THOUSANDS UPON THOUSANDS OF DOLLARS,ONLY TO HAVE THE PROBLEM REOCCUR IN 6 MONTHS TO A YEAR. I RECENTLY CONTACTED MY FORD DEALERSHIP AND THEY TOO ARE AWARE OF THE PROBLEM AND STATED THAT IT IS A VERY COMMON PROBLEM IN FLEX'S AND I WILL PROBABLY HAVE TO REPLACE THE LATCH SYSTEM EVERY 2-3 YEARS. AT $350-500 A LATCH THIS IS A VERY DANGEROUS AND COSTLY PROBLEM TO BE SO COMMON. THE SOLUTION MOST SUGGEST IS TO GROUND THE WIRE GOING TO THE LATCH, WHICH WILL TOTALLY DEFAULT THE SENSOR ALL TOGETHER AND MAKE THE VEHICLE THINK THAT THE DOORS ARE CLOSED AT ALL TIMES, WHICH IS ALSO VERY UNSAFE.

"FORD FLEX POWER STEERING ASSIST FAILURE AND TRAC CONTROL MALFUNCTION. THE EPAS MOTOR ON MILLIONS OF VEHICLES ARE FAILING AND VERY DANGEROUS FOR FLEX OWNERS. I HAVE FOUND THAT FROM RESEARCH ON THIS ISSUE THAT THE EPAS MOTOR IS ACTUALLY OVERHEATING AND BURNING UP THE ELECTRIC MOTOR. FORD MANUFACTURER HAS DELIBERATELY LIED TO NHTSA ABOUT WHAT THE ACTUAL PROBLEM IS. THIS IS A VERY UNSAFE CONDITION FOR WHICH THEY PRESENTED A RECALL ON CERTAIN 2013 VEHICLES. I SPOKE WITH MY LOCAL DEALERSHIP ABOUT THE ISSUE AND THEY RESPONDED THAT MY VIN NUMBER DOES NOT FALL IN THE CAMPAIGN OR TECHNICAL SERVICE BULLETINS. CAMPAIGN FOR THE RECALL IS EXACTLY WHAT IS GOING ON WITH MY VEHICLE BUT YET FORD WANTS TO CHARGE ME MONEY FOR THE REPAIRS AND DIAGNOSTIC WHEN THEY ARE WELL AWARE THAT THIS IS A MANUFACTURER ISSUE. IT IS A VERY UNSAFE CONDITION WHICH HAS KILLED AND INJURED PEOPLE. THEY JUST HAVEN'T GOTTEN TO THE POINT TO WHERE THEY ADMIT THAT IT IS ON WAY MORE VEHICLES THAN THEY ARE ADMITTING TO. I AM VERY DISAPPOINTED THAT NHTSA IS NOT FORCING FORD TO REPAIR THE VEHICLES THAT HAVE THE SYMPTOMS OF THE EXACT RECALL ON A CASE-BY-CASE BASIS AT VERY LEAST. I WAS TRAVELING AROUND 70 MILES AN HOUR DOWN INTERSTATE I-40 WHEN SYSTEM FAILED AND ALMOST FLIPPED MY VEHICLE. HOW CAN A DEALERSHIP NOT BE RESPONSIBLE FOR THIS OR HOW MANY PEOPLE HAVE TO DIE BEFORE THEY DO TAKE RESPONSIBILITY? RECALL NUMBER IS 15 S18 OR 15V340000.

TL* THE CONTACT OWNS A 2013 FORD FLEX. WHILE ENTERING THE VEHICLE AND INSERTING THE KEY INTO THE IGNITION, THE VEHICLE WOULD NOT START. THE CONTACT HAD THE VEHICLE TOWED TO REDLANDS FORD INC (1121 W COLTEN AVE, REDLANDS CA 92374) WHERE IT WAS DIAGNOSED THAT THE FUEL PUMP MODULE NEEDED TO BE REPLACED. THE VEHICLE WAS AT THE DEALER BEING REPAIRED. THE MANUFACTURER WAS ALSO CONTACTED AND DID NOT ASSIST. THE FAILURE MILEAGE WAS 34,000.

TL* THE CONTACT OWNS A 2013 FORD FLEX. THE CONTACT STATED THAT THE VEHICLE STALLED THREE TIMES WITHOUT WARNING. ADDITIONALLY, THE VEHICLE WOULD NOT START. THE CONTACT CALLED A LOCAL DEALER (MCDONALD FORD, 6790 MIDLAND RD, FREELAND, MI 48623) AND WAS INFORMED THAT THE VEHICLE WAS NOT COVERED UNDER A RECALL. THE MANUFACTURER WAS NOTIFIED OF THE ISSUE AND OPENED CASE NUMBER: CAS13638921. THE MANUFACTURER STATED THAT IF THE VEHICLE FAILED, THE CONTACT SHOULD TAKE IT TO A LOCAL DEALER FOR DIAGNOSTIC TESTING. THE FAILURE MILEAGE WAS 75,000.

REPEATED STEERING FAILURES. INITIAL FAILURE (SPRING 2016) OCCURRED SEVERAL MONTHS AFTER COLLISION REPAIR (DECEMBER 2015) DONE AT DEALER SERVICE DEPARTMENT. REPAIRED VEHICLE CAME BACK WITH TIGHTER STEERING THAN PREVIOUSLY EXPERIENCED. FAILURE IN SPRING 2016 INVOLVED COMPLETE LOSS OF POWER STEERING UPON STARTUP OF VEHICLE. SHUT DOWN AND RESTART DID NOT RESTORE POWER STEERING OPERATION. STEERING GEAR REPLACED BY DEALER SERVICE DEPARTMENT. SECOND FAILURE (SPRING 2017) INVOLVED LOSS OF TRACTION CONTROL, STABILITY CONTROL, CRUISE CONTROL DUE TO FAILURE OF POWER STEERING CONTROL MODULE. POWER STEERING CONTROL MODULE REPLACED BY DEALER SERVICE DEPARTMENT. THIRD FAILURE (NOVEMBER 28, 2017) IS LOSS OF POWER STEERING GEAR UPON VEHICLE STARTUP. SHUT DOWN AND RESTART RESTORED POWER STEERING OPERATION.

MY INTERIOR DOME LIGHTS COME ON OFTEN WHEN I ATTEMPT TO DRIVE CAR AT NIGHT MAKING IT IMPOSSIBLE TO SEE. THEY DO GO OFF AFTER I DRIVE FOR A SHORT DISTANCE. THIS VERY DANGEROUS.

THE DOOR AJAR SENSOR ALWAYS THINKS THE DOOR IS AJAR. THIS MEANS THE DOORS WON'T LOCK WHEN THE CAR IS RUNNING, AND THE DOME LIGHT STAYS ON WHEN DRIVING. IT CAN ALSO CAUSE THE ALARM TO GO OFF IF THE CAR IS LOCKED.

PASSENGER SIDE DOORS GIVE FALSE DOOR AJAR NOTIFICATIONS. FIRST OCCURRENCE WAS REPAIRED JUNE 2017. REAR PASSENGER DOOR NOW SHOWS THE NOTIFICATION AS OF NOVEMBER 2017. FALSE NOTIFICATION LEADS TO DOME LIGHTING AND EXTERIOR LIGHTS STAYING ON. BATTERY WAS DRAINED AND REPLACED IN JUNE 2017. DOORS FAIL TO LOCK USING AUTOMATIC DOOR LOCK WHILE IN MOTION. DEALER DETERMINED IT WAS A FAULTY DOOR LATCH ASSEMBLY WHICH SEEMS TO BE IMPACTING OTHER FORD VEHICLES.

POWER STEERING HAS GONE OUT A FEW TIMES IN MY FLEX. FIRST TIME WAS AFTER IT WAS PARKED, THE WHEELS WERE TURNED OUT, IT WAS STARTED, AND IT WAS VERY DIFFICULT TO TURN AND MANEUVER THE VEHICLE IN THE PARKING LOT. SECOND TIME, WAS THIS MIRING, I BACKED OUT OF THE DRIVEWAY, AND WHEN I PUT THE CAR IN DRIVE ON OUR STREET IT WAS AGAIN VERY HARD TO STEER. BOTH TIMES WHEN I TURNED THE CAR OFF AND BACK ON, IT WAS LIKE NOTHING WAS WRONG.

PASSENGER AND REAR PASSENGER DOOR AJAR SWITCHES KEEP COMING ON. THE DOORS WILL NOT LOCK WHEN VEHICLE IS IN MOTION. ALSO WHEN YOU LOCK THE DOOR AFTER USING THE VEHICLE THE LIGHTS INSIDE THE VEHICLE STAY ON.

I WAS DOING A U-TURN ON A CUL DE SAC AND ALL OF A SUDDEN THE STEERING WHEEL JERKED AND THE MOTOR DIED AND WHEN I RESTARTED THE CAR I HAD NO POWER STEERING CAPABILITIES AND THE WARNING LIGHTS FOR THE POWER STEERING CONTROL AND THE ADVANCE TRAC CAME ON AND THE TURN SIGNALS WOULD NOT STAY ON WITHOUT HOLDING THEM IN THE UP OR DOWN POSITION.

OVER THE PAST 6 MONTHS, MY POWER STEERING WOULD FAIL LEAVING ME IN MANUAL MODE. I WOULD STOP AND RESTART THE CAR AND THE POWER WOULD RETURN. I TOOK THE CAR IN THIS WEEK AND IT WILL NOW COST ME $2000 TO REPAIR IT. PRIOR TO TAKING IT TO MY DEALERSHIP, I RESEARCHED POSSIBLE RECALLS. SURE ENOUGH, THERE WAS ONE IN 2015 FOR "CERTAIN" 2013 FORD FLEX. BUT MY VIN WAS NOT IN THE RECALL. I CALLED FORD CUSTOMER SERVICE AND ALL THE REPRESENTATIVE DID WAS READ SCRIPTS TO ME LETTING ME KNOW THAT MY CAR WAS NOT IN THE RECALL. THIS IS THE SECOND THING ON MY CAR THAT HAS GONE WRONG THAT WAS COVERED FOR OTHER "CERTAIN" FLEX--THE FIRST WAS THE FUEL PUMP. DISAPPOINTED THAT IDENTIFIED PROBLEMS ARE NOT COVERED FOR ALL!!!

DOOR AJAR LIGHT COME ON WHILE DRIVING EVEN IF THE DOOR IS CLOSED.

THE REAR PASSENGER DOOR CLOSED ELECTRICAL CONTACT DOES NOT SHOW DOOR CLOSED. DOME LIGHTS STAY ON AND DRAIN BATTERY. DEALER WANTS $400 TO REPAIR IT AND WHEN TOLD TO CUT THE WIRE HE LAUGHED. THE CAR WAS IN MOTION WHEN THIS HAPPENED THE FIRST TIME. IT DOES NOT SHUT OFF.

THE DOOR FRONT DRIVER SIDE DOOR SENSOR WENT BAD AND TELLS CAR THAT DOOR IS AJAR. THIS WAS REPLACED UNDER WARRANTY LAST YEAR. NOW YESTERDAY THE SAME THING HAS HAPPENED TO THE FRONT PASSENGER SIDE DOOR SENSOR. THIS WAS QUOTED TO ME AT $700. THIS IS RIDICULOUS FOR A BAD DOOR SENSOR THAT FORD HAS PUT BAD AND FAULTY SENSORS ON. I FEEL THAT I SHOULD NOT BE LIABLE FOR .THE FORD DEALERSHIP IN TOWN SAID, "THIS IS A PROBLEM WITH FORD FLEX". THIS DOOR AJAR SENSOR KEEPS LIGHTS ILLUMINATED DRAINING THE BATTERY, EVEN THOUGH THE DOOR IS SHUT. THIS KEEPS THE LIGHTS ON WHEN DRIVING, AND AT NIGHT MAKES IT VERY VERY HARD TO SEE AND DRIVE. THIS WILL CAUSE AN ACCIDENT DUE TO FAULTY DOOR SENSORS.

I WAS PULLING INTO MY DRIVEWAY AND MY STEERING COLUMN LOCKED UP COMPLETELY. THE IDIOT ALARM STARTED GOING OFF AND I RECEIVED AND ERROR CODE. THE ERROR READ POWER STEERING FAILURE. I TOOK IT TO TIRE KINGDOM AND THEY SAID I WAS PART OF THE 15V3400000 RECALL. I CALLED FORD AND THEY WOULD NOT COVER THE REPAIR EVEN THOUGH IT'S EXACTLY THE SAME SAFETY RECALL ISSUE I AM HAVING AND MY CAR IS ON THE RECALL LIST. THEY SAID SORRY YOUR VIN ISN'T LISTED AS BEING AFFECTED. IT'S CLEARLY THE SAME ISSUE AND IS. WING AFFECTED. IT'S DANGEROUS THAT I WASN'T NOTIFIED AND NOW THAT I'M HAVING THE PROBLEMS THAT CAUSED THE RECALL IN THE FIRST PLACE THEY STILL WON'T FIX IT.

DRIVER DOOR SENSOR FAILURE. HAVE TAKEN IT TO THE DEALER, DOOR IS CLOSED AND LATCHING, BUT SYSTEM DOESN'T THINK IT IS. UNABLE TO LOCK DOORS, INTERIOR DOME LIGHTS STAY ON CAUSING VISIBILITY ISSUES AT NIGHT. PLUS ANNOYING DINGING ALERTS IN STOP AND GO TRAFFIC

TL* THE CONTACT OWNS A 2013 FORD FLEX. THE CONTACT STATED THAT WHILE DRIVING AT VARIOUS SPEEDS, ALL THE VEHICLE DOORS FAILED TO LOCK. THE CONTACT ALSO STATED THAT THE DOME LIGHT WAS CONSTANTLY ILLUMINATED. THE VEHICLE WAS TOWED TO AN INDEPENDENT MECHANIC WHERE IT WAS DIAGNOSED THAT PASSENGER SIDE DOOR MODULE FAILED AND NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE CONTACT STATED THAT THE BATTERY TO THE VEHICLE HAD TO BE REPLACED TWICE DUE TO THE FAILURE. THE LOCAL DEALER WAS NOT CONTACTED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE, THEY FILED A COMPLAINT WITH THE MANUFACTURER. THE FAILURE MILEAGE WAS APPROXIMATELY 55,000. THE VIN WAS INVALID.

AS I'M DRIVING THE CHECK ENGINE LIGHT TURNS ON AND IT SLOWS DOWN MY CAR TO TWO MILES PER HOUR ONCE I TURN IT BACK OFF AND BACK ON IT STARTS WORKING AGAIN BUT AS SOON AS I DRIVE FOR A COUPLE OF MILES OR NOT EVEN A COUPLE OF MINUTES THE LIGHT COMES BACK ON AND MY CAR GO STRAIGHT TO DRIVING TO MILES PER HOUR I WANT TO KNOW WHAT COULD BE WRONG WITH THIS AND WHY IS IT DOING IT

DOOR AJAR WARNING - PASSENGER DOOR ELECTRICAL PROBLEM SHOWING THE DOOR IS OPEN ALL OF THE TIME. SINCE THE CAR THINKS THE DOOR IS OPEN, THE CAR WILL NOT LOCK WHILE IN MOTION. PUTTING ALL PASSENGERS IN THE CAR IN DANGER. IT ALSO KEEPS THE INTERNAL LAMPS ON BECAUSE THE CAR THINKS THE DOOR IS OPEN CAUSING THE BATTERY LIFE TO DECREASE AT A QUICKER RATE.

PASSANGER DOOR THINKS ITS AJARED. DOOR IS SECURED ITS JUST THINK ITS OPENNED. WON'T ALLOW ME TO LOCK AUTOMATICALLY AND WILL SET OFF THE ALARM. OTHER THAN HAVING THE INDICATION WHILE DRIVING, MOST OF THE PROBLEMS ARE WHEN IT IS PARKED AND LOCKED (IF I COULD). I'M JUST DEALING WITH THE ALARM ISSUE NOW, DOME LIGHTS ALWAYS ON, AND SOON TO BE DEAD BATTERY.

TONIGHT WAS THE SECOND TIME IT HAPPENED. WHILE I WAS DRIVING, THANK GOODNESS I WAS NOT DRIVING FAST AND WAS STILL ON OUR DRIVEWAY THAT THE ENGINE JUST STALLED FOR NO REASON. I TRIED RESTARTING THE CAR BUT IT WOULD NOT START. I HAD TO TRY STARTING IT MANY TIMES AND AFTER AWHILE IT FINALLY STARTED AGAIN.

PASSENGER REAR DOOR SENSOR THINKS DOOR IS OPEN AT ALL TIMES. EFFECT ALARM SYSTEM, ETC. VEHICLE HAS APPRX 65000 MILES.

I WAS DRIVING DOWN THE STREET AND ALL OF A SUDDEN MY POWER STEERING WENT OUT. THIS HAS HAPPENED MANY TIMES BEFORE AND I WOULD TRY TO GET TO A POINT WHERE I COULD PULL OVER TO THE SIDE OF THE HIGHWAY, RESTART THE CAR AND IT WOULD BE GOOD. THIS TIME IT DIDN'T WORK. I HAVE BEEN ON ROADS IN CURVES MANY TIMES AND IT WOULD GO OUT IN THE MIDDLE OF THEM. I SHUTTLE MY KIDS EVERYDAY AND THIS IS DANGEROUS FOR THEM AND MYSELF. I SEARCH FOR A RECALL A WHILE BACK AND DIDN'T SEE ANYTHING. I AM A SINGLE MOTHER OF 3 AND I DON'T HAVE MONEY TO SPEND OUT ON SOMETHING LIKE THIS WHEN IT SHOULD NOT BE A PROBLEM I'M HAVING WITH A FAIRLY NEW VEHICLE. I WAS TOLD THE PROBLEM IS THE POWER STEERING GEAR AND THE ANGLE POSITION SENSOR. I HAVE NOTICED THAT OTHER 2013 FORD FLEX WERE ISSUED A RECALL FOR THIS PROBLEM, BUT MINE WAS NOT. I CALLED THE FORD MANUFACTURER AND SPOKE WITH 3 DIFFERENT REPRESENTATIVES (REPS) AND A SUPERVISOR. TWO REPS TOLD ME THERE WAS NOTHING THEY COULD DO AND THE OTHER REP AND SUPERVISOR STATED I WOULD NEED TO TAKE MY VEHICLE TO A FORD SERVICE DEPARTMENT AT A DEALERSHIP AND IT WOULD BE THEIR DISCRETION ON WHETHER THEY WILL FIX IT, DISCOUNT IT OR SOMETHING. I DON'T THINK IT IS THE DEALERSHIP'S RESPONSIBILITY AS THEY DID NOT MAKE THE VEHICLE, THEY ONLY SELL THEM. I SPOKE WITH THE SERVICE DEPARTMENT MANAGER AT LANCE CUNNINGHAM FORD IN KNOXVILLE, TN AND HE AGREED AND STATED HE DIDN'T KNOW WHY THEY WOULD TELL ME THAT. HE WAS ALSO NICE ENOUGH TO SAY THAT HE WOULD HELP ME OUT THE BEST HE COULD BECAUSE HE WANTED TO KEEP ME AS A CUSTOMER. PLEASE HELP ME! I DO NOT THINK IT IS A COINCIDENCE THAT THE SAME ISSUE IS HAPPENING TO MY VEHICLE AS IT HAS OTHERS MADE THE SAME TIME AS MINE. I HAVE ALSO READ OTHER COMPLAINTS AFTER RESEARCHING THAT MANY OTHER CUSTOMERS IN FORD VEHICLES (FOCUS, FUSION, ETC.) ARE HAVING THE SAME ISSUES AND THE MAJORITY OF OUR VEHICLES ARE LESS THAN 5 YEARS OLD.

TL* THE CONTACT OWNS A 2013 FORD FLEX. THE CONTACT STATED THAT THE DRIVER SIDE DOOR AJAR LIGHT WAS CONSTANTLY ILLUMINATED. THE CONTACT STATED THAT DUE TO THE FAILURE, THE BATTERY HAD TO BE REPLACED TWICE. THE CONTACT ALSO MENTIONED THAT ON A SEPARATE OCCASION, WHILE REVERSING THE VEHICLE THE GEAR SHIFT BECAME INOPERABLE WITHOUT WARNING. THE VEHICLE WAS RESTARTED, AND THE VEHICLE OPERATED AS NORMAL. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE LOCAL DEALER WAS NOT CONTACTED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE, THEY INFORMED THE CONTACT THAT THERE WERE NO RECALLS FOR THE VEHICLE. THE FAILURE MILEAGE WAS APPROXIMATELY 36,492. THE VIN WAS INCOMPLETE.

SERVICE ADVANCETRAC AND COLLISION WARNING NOT AVAILABLE NOTIFICATIONS PRESENT WHEN DRIVING, SPECIFICALLY OCCURRING WHEN TURNING. FORD DEALERSHIP INDICATED THE POWER STEERING CONTROL MODULE (PSCM) WAS DETECTING A MOTOR POSITION SENSOR FAULT AND RECOMMENDED REPLACEMENT OF ELECTRONIC STEERING GEAR. I SPOKE WITH FORD CUSTOMER SERVICE AND THE GRAND LEDGE MICHIGAN FORD DEALERSHIP REGARDING RECALL SAFETY RECALL 15S18 AND BOTH INDICATED THAT MY VIN WAS NOT INCLUDED IN THE RECALL. I WOULD LIKE TO FIND OUT IF MY VIN MAY HAVE BEEN IMPROPERLY EXCLUDED FROM THE RECALL IF THE RECALL STATES FORD FLEX MODELS 2011-2013 ASSEMBLED IN OAKVILLE FOR ALL ENGINES.

THE SENSOR FOR THE RIGHT REAR DOOR BEING CLOSED IS COMING ON WHEN THE DOOR IS ACTUALLY CLOSED. THIS IS ALSO CAUSING THE CAR'S DOOR OPENING SENSORS TO BE ACTIVATED, MAKING THE INTERIOR LIGHTS, HEAD AND TAIL LIGHTS, AND KEYLESS ENTRY LIGHTS TO TURN ON SPORADICALLY. BECAUSE THE DOOR OPEN SENSOR LIGHT IS ON ALL OF THE TIME, IT IS IMPOSSIBLE TO DETECT WHEN THE DOOR IS ACTUALLY OPEN, CREATING A SAFETY HAZARD. THE COMPANY IS AWARE OF THIS DEFECT PER BULLETIN SB-10054930-1306 AND HAS NOT ISSUED A RECALL. THE DEFECT DID NOT OCCUR ON MY VEHICLE UNTIL IT WAS WELL BEYOND ITS NEW VEHICLE WARRANTY.

UPON ENTERING AND STARTING VEHICLE DISPLAYS DOOR AJAR WHEN IT IS CLEARLY CLOSED AND LOCKED. REQUIRES SEVERAL HARD CLOSES OF THE DOOR TO DEACTIVATE SENSOR. ALSO RANDOMLY TRIGGERS CAR ALARM. APPEARS TO WORK PROPERLY IN COOLER WEATHER. DEALER RECOMMENDS A DOOR LATCH REPLACEMENT FOR AN ESTIMATED OF $500

WE SMELLED EXHAUST FUMES WHEN WE FIRST BOUGHT THE CAR...2013. THE DEALER FIXED IT BUT WE ARE SMELLING THEM AGAIN, ESPECIALLY WHEN WE STEP ON IT OR ARE CLIMBING A STEEP GRADE. CONSIDERING THE FORD EXPLORER PROBLEMS, WE THINK THIS MAY ALSO BE SOMETHING HAPPENING WITH THE FLEX.

FRONT PASSENGER DOOR AJAR SENSOR NOT WORKING. DOOR REPORTS BEING OPEN WHEN IT'S NOT. INTERIOR LIGHTS STAY ON, DRAINING BATTERY, INTERFERING WITH DRIVING. HAPPENS WHEN 1ST GETTING INTO CAR, BUT ALSO DURING OPERATION. HAPPENING NEARLY ALL THE TIME NOW.

THE ELECTRIC STEERING IS MAKING A CLUNK NOISE WHEN TURNING AT LOW SPEEDS. (CAN'T REALLY HEAR IT AT HIGHER SPEEDS) THAT IS AN EARLY WARNING OF AN EPAS FAILURE. (ELECTRIC POWER ASSIST STEERING) EVENTUALLY THE STEERING WILL WHINE AND FAIL WHEN DRIVING GOING INTO MANUAL MODE. THAT IS A SAFETY ISSUE! SINCE MY WIFE IS DRIVING THE CAR WITH MY YOUNG DAUGHTER IT HAS ME NERVOUS AND WORRIED.

2013 FORD FLEX DOOR AJAR SWITCH KEEPS DOOR LOCKS FROM LOCKING. WHEN MANUALLY LOCKING DOORS THEY IMMEDIATELY POP BACK UP. ALSO THE DOME LIGHT STAYS LITE, MAKING NIGHT TIME DRIVING DANGEROUS. THIS IS A VERY COMMON PROBLEM WITH THIS VEHICLE.

I PARKED MY CAR TO GO FOOD SHOPPING AND WHEN I CAME BACK TO LEAVE, THE STEERING WHEEL BECAME LOCKED AND IT WOULD NOT TURN

I WAS DRIVING CAR AND IT STALLED OUT OF NOWHERE. HAD CAR TOWED HOME AND MECHANIC SAID IT IS EITHER THE FUEL PUMP OR FUEL MODULE. NOW CAR ONLY STARTS SOMETIMES AND WILL TURN OFF. NOT SAFE TO DRIVE AT ALL. I TRIED CALLING FORD SERVICE DEPARTMENT BUT THEY SAY THAT MY VIN. IS CLEAR DON'T SEE HOW THIS IS POSSIBLE AS MY CAR IS DOING SAMETHING AS MANY OTHER FORD FLEXS ON THE ROAD HOW DO I GET THEM TO ADD MY VIN. TO RECALL LIST PLEASE AS MY CAR IS DOING SAMETHING AS THE CARS ON RECALL LLIST.

TL* THE CONTACT OWNS A 2013 FORD FLEX. UPON STARTING THE VEHICLE, THE POWER STEERING AND ASSIST TRAX WARNING INDICATORS ILLUMINATED. THE VEHICLE WAS TAKEN TO THE DEALER (BOB WONDRIES FORD 400 S ATLANTIC BLVD, ALHAMBRA, CA 91801 (626) 289-3591) WHERE IT WAS DIAGNOSED THAT THE STEERING WHEEL MODULE MALFUNCTIONED AND NEEDED REPLACEMENT. THE VEHICLE WAS NOT REPAIRED. THE CONTACT RESEARCHED RECALLS ONLINE AND FOUND NHTSA CAMPAIGN NUMBER: 15V340000 (STEERING). THE MANUFACTURER WAS CONTACTED AND CONFIRMED THAT THE VIN WAS NOT INCLUDED IN THE RECALL. THE FAILURE MILEAGE WAS APPROXIMATELY 66,000.

2013 FORD FLEX SE. CONSUMER WRITES IN REGARDS TO DOOR AJAR SENSOR FAILURE. *LD THE CONSUMER STATED THAT THE DOOR AJAR ALARM SOUNDS EVEN THOUGH THE DOORS ARE CLOSED AND WOULD NOT LOCK. DUE TO THE DOORS NOT LOCKING, THE INTERIOR LIGHT DO NOT TURN OFF WHEN THE VEHICLE IS OFF. ALL DOORS MUST BE LOCKED MANUALLY. *JS

CONSTANT DOOR AJAR WARNING WHEN ALL DOORS ARE CLOSED (OR OPEN) DRAINS BATTERY AND CONTINUALLY SETS OFF CAR ALARM. DOORS NO LONGER LOCK WHEN CAR IS IN MOTION. DOORS CANNOT BE LOCKED ONCE PARKED OR ALARM WILL SOUND WITHIN 10-15 MINUTES. ISSUE HAS DRAINED MULTIPLE BATTERIES AND STRANDED OWNER. DOME LIGHTS COME ON UNEXPECTEDLY WHILE DRIVING AT NIGHT - ISSUE OCCURS ON STREETS AND HIGHWAYS. FORD DEALER RECOMMENDS REPLACING ALL DOOR LATCHES AT >$200 A PIECE WITH NO GUARANTEE OF ISSUE NOT RECURRING.

FORD MOTOR COMPANY (FORD) IS RECALLING CERTAIN MODEL YEAR 2013-2015 FORD TAURUS, FORD FLEX, LINCOLN MKS AND LINCOLN MKT VEHICLES EQUIPPED WITH 3.5L GTDI ECOBOOST ENGINES AND 2013-2015 FORD TAURUS POLICE INTERCEPTOR VEHICLES. A COMPONENT WITHIN THE FUEL PUMP ELECTRIC MODULE (PEM) MAY OVERHEAT CAUSING A LOSS OF ELECTRICAL POWER TO THE FUEL PUMP. CONSEQUENCE A LOSS OF POWER TO THE FUEL PUMP WILL CAUSE THE ENGINE TO STALL OR PREVENT THE VEHICLE FROM STARTING, INCREASING THE RISK OF A CRASH. WHAT OWNERS SHOULD DO FORD WILL NOTIFY OWNERS, AND DEALERS WILL INSPECT THE FUEL PEM PART NUMBER AND REPLACE THE FUEL PEM, AS NECESSARY, FREE OF CHARGE. THE RECALL BEGAN ON DECEMBER 1, 2016. OWNERS MAY CONTACT FORD CUSTOMER SERVICE AT 1-866-436-7332. FORD'S NUMBER FOR THIS RECALL IS 16S31. I HAD THIS PART SUDDENLY GO OUT ON ME ON 6/22/2017 AND HAD IT TOWED TO MY DEALERSHIP. I HAD RECEIVED AN OIL CHANGE AT OUR LOCAL WALMART AND WHEN THEY WENT TO PULL IT OUT OF THE GARAGE THE CAR WOULD NOT START. SO I HAD IT TOWED. I HAD THIS PART REPLACED 6/23/2017 AND I WAS TOLD THAT MY VIN # WAS NOT ISSUED FOR THE RECALL. EVEN THOUGH THEY ADMITTED THAT THE VEHICLE WAS MANUFACTURED WHERE THE RECALLS CAME FROM AND THE DATES OF PRODUCTIONS OF THE RECALL. THIS VEHICLE MET THOSE CONDITION BUT FOR SOME REASON MY VIN WAS NOT ON THE RECALL LIST SO THEY WILL NOT PAY FOR MY PART OR LABOR TO REMOVE AND REPLACE IT.

THE DRIVER'S DOOR LATCH DOES NOT READ THE DOOR IS SHUT, KEEPING THE DOORS FROM BEING LOCKED WHILE THE CAR IS DRIVEN. ALSO MAKES LIGHTS STAY ON SO IT KILLS THE BATTERY.

OVER THE LAST FEW MONTHS, AS I AM DRIVING MY VEHICLE, MY STEERING WILL SEIZE AND STOP OPERATING. THE COMPUTER COMES UP WITH THE FOLLOWING MESSAGE, "POWER STEERING ASSIST FAILURE". I TOOK THE CAR TO A MECHANIC TO HAVE IT DIAGNOSED AND WAS TOLD THERE IS A SAFETY RECALL FOR THIS EXACT ISSUE. THE INFORMATION IS AS FOLLOWS: NHTSA CAMPAIGN NUMBER 15V340000, FORD FLEX 2011-2013, FORD RECALL #15S18. I CALLED THE LOCAL FORD DEALERSHIP, BIRD KULTGEN, AND THEY STATED THAT IT DOES NOT PERTAIN TO MY VEHICLE BECAUSE WHEN THEY PULLED MY VIN, IT DID NOT GIVE THEM A RECALL MESSAGE. I CALLED THE FORD COMPANY AND THEY SAID THE SAME THING. THE RECALL LISTED IS FOR FORD FLEX 2013, WHICH IS WHAT I HAVE. BOTH THE FORD DEALERSHIP AS WELL AS THE COMPANY STATED - SORRY. ISN'T IT POSSIBLE FOR THIS TO HAVE AN EFFECT ON OTHER VIN'S AS WELL? THAT IS WHAT I WAS ASKING FOR THEM TO LOOK INTO. IF MY STEERING FAILS, AND I AM ON THE HIGHWAY, WHICH IS WHAT I DRIVE DAILY TO WORK, I WILL CRASH. THE DEALERSHIP AS WELL AS FORD STATED - MAYBE IT WILL COME UP IN A WEEK, WHO KNOWS.

TL* THE CONTACT OWNS A 2013 FORD FLEX. WHILE DRIVING AND MAKING A RIGHT OR LEFT TURN, THE STEERING WHEEL BECAME DIFFICULT TO MANEUVER. THE FAILURE RECURRED NUMEROUS TIMES. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE CONTACT CALLED THE FORD MANUFACTURER WHO STATED THAT THE VIN WAS NOT INCLUDED IN NHTSA CAMPAIGN NUMBER: 15V390000 (STEERING). THE APPROXIMATE FAILURE MILEAGE WAS 58,000.

THE DOOR AJAR WARNING COMES ON EVEN WHEN THE DOORS ARE CLOSED. WITH THIS HAPPENING THE OVERHEAD LIGHTS STAY ON AN ALARM SOUNDS AND TELLS YOU TO SHIFT TO PARK WHEN YOU STOP THE DOORS DON'T LOCK BECAUSE IT THINKS THE DOORS ARE OPEN AND THE ALARM GOES OFF WHENEVER THE CAR SENSES THE DOORS ARE AJAR WHEN SHUT OFF AND THE LIGHTS DON'T TURN OFF ALL NIGHT LONG BECAUSE IT THINKS THE DOORS ARE OPEN.

THE REAR TOE LINK ON THE PASSENGER SIDE FAILED WHILE DRIVING, CAUSING THE VEHICLE TO BECOME UNCONTROLLABLE.

I PLACED THE SUV IN PARK, TURNED IT OFF (THE CAR WAS STATIONARY). AS I LEANED ON THE VEHICLE TO GET OUT OF IT, I NOTICE IT ROLLED BACK. BECAUSE IT WAS UNUSUAL, I PUSH ON THE CAR FRAME TO ENSURE EVERYTHING WAS OKAY. WHEN I PUSHED THE VEHICLE, IT CONTINUED TO ROLL OUT OF MY GARAGE. I HAD TO RUN AND JUMP IN THE CAR, RESTART IT, AND PUT IN IN THE PARK POSITION AGAIN. THIS CAUSED GREAT CONCERN FOR ME BECAUSE MY SMALL CHILDREN WERE IN THE CAR. AFTER THIS OCCURRED, I CALLED FORD TO REPORT IT. RECENTLY, I'VE DONE RESEARCH AND REALIZED THAT SOME OF THE 2012-2014 FORD FLEX VEHICLES WERE RECALLED DUE TO THIS PROBLEM. HTTP://FOX6NOW.COM/2014/08/14/FORD-RECALL-YOUR-CAR-COULD-ROLL-AWAY-EVEN-IF-ITS-PARKED/. WHEN I CALLED FORD TO REPORT, I SPECIFICALLY ASKED THEM DID THEY HAVE ANY KNOWLEDGE OF THE VEHICLE BEING IN PARK BUT DISENGAGING AND ROLLING AND THE RESPONSE I RECEIVED WAS NO. THE PERSON SUGGESTED I PUT THE EMERGENCY BRAKE ON UNTIL I COULD FIGURE OUT WHAT WAS WRONG. THIS SEEMS TO HAVE NOT BEEN THE TRUTH AS THERE WAS A RECALL FOR THIS PROBLEM IN 2014. ALTHOUGH MY VEHICLE WAS NOT INCLUDED IN THAT RECALL, I AM HAVING THAT PROBLEM.

DOME LIGHT WILL NOT TURN OFF, CAUSING DRAIN ON BATTERY, UNSAFE DRIVING CONDITIONS AT NIGHT. THIS SEEMS TO BE AN ESCALATION OF DOOR AJAR WARNINGS FOR BOTH DRIVER SIDE DOOR AND PASSENGER SIDE DOOR. HAVE ALREADY HAD TO REPLACE BATTERY.

UNABLE TO LOCK BACK HATCH WITHOUT ALARM GOING OFF AT RANDOM HOURS. HAVE TO MANUALLY LOCK DOORS. THIS SEEMS TO BE RELATED TO DOOR AJAR WARNINGS FOR BOTH DRIVER SIDE DOOR AND PASSENGER SIDE DOOR. UNSAFE DUE TO INTRUDERS BEING ABLE TO ACCESS CAR. CHILDREN AND OTHER OCCUPANTS COULD BE VULNERABLE TO CARJACKING. COULD ALSO RESULT IN LOSS OF PERSONAL PROPERTY.

DOOR LATCH AND DOOR SENSORS OVER THE COURSE OF AT LEAST A YEAR, FORD HAS BEEN RECALLING VEHICLES BECAUSE OF A FAULTY DOOR LATCH. FORD HAS NOT RECALLED THE FLEX. SAFETY ISSUES INVOLVED WITH THE DOOR LATCH INCLUDE THE INABILITY TO LOCK THE DOOR FOR SAFETY BECAUSE IF THE SENSOR REGISTERS THE DOOR IS OPEN, THE DOOR LOCKS WILL NOT ENGAGE. THERE IS ALSO A KNOCKING SOUND FROM THE DOORS WITH A FAULTY LATCH. IT SOUNDS AS IF THE LATCHES ARE NOT FULLY ENGAGED. AS A RESULT OF THE SENSOR PROBLEM, INSIDE LIGHTS RUN FOR HOURS ON END AS IF A DOOR IS OPEN, RUNNING DOWN A PERFECTLY NEW AND CHARGED BATTERY. I HAVE SPOKEN WITH FORD CORPORATE AND DEALERSHIPS ABOUT THIS PROBLEM BUT THEY SAID IT WILL NOT BE FIXED ON THEIR DIME UNTIL A RECALL IS ISSUED. ASSUMINGLY, IF OTHER MODELS ARE BEING RECALLED BECAUSE OF SAFETY ISSUES WITH THE DOOR LATCHES, THE FORD FLEX, WHICH ALSO HAS DOOR LATCH PROBLEMS SHOULD BE RECALLED FOR SAFETY AS WELL. FORD IS AWARE OF THE PROBLEM BUT WOULD RATHER FLEX OWNERS PAY $500 PER LATCH TO ENSURE OUR FAMILY IS SAFE WHILE RIDING IN A NEGLIGENTLY MANUFACTURED VEHICLE. DOES IT TAKE A KID FALLING OUT OF A FORD FLEX FOR THE RECALL TO BE ISSUED?

DOOR SENSOR INDICATES THE DOOR IS OPEN WHEN IT IS CLOSED. AT TIMES, THE DOOR IS PREVENTED FROM CLOSING WHEN A MECHANISM DROPS WITHIN THE DOOR PANEL. AN ITEM HAS TO BE PLACED IN TO PUSH THE MECHANISM UP TO ALLOW THE DOOR TO CLOSE. THE DOOR SENSOR MECHANISM, WHEN IT INDICATES THE DOOR IS CLOSE ALTHOUGH IT IS OPEN, PREVENTS THE CAR DOORS FROM BEING LOCKED.

CAR ALARM WENT OFF FOR NO REASON AT 5:30 AM IN DRIVEWAY. NEIGHBORS ARE COMPLAINING ABOUT THE NOISE.

HAD TO REPLACE BATTERY DUE TO DOOR AJAR WARNINGS CAUSING LIGHTS TO STAY ON INSIDE CAR. THIS ALSO CAUSES WARNINGS ABOUT ENGINE ON WITH ASSOCIATED DINGING OF THE WARNING BELLS. VERY DISTRACTING.

DOOR AJAR WARNING FOR BOTH DRIVER'S SIDE AND PASSENGER SIDE DOORS ARE ON ALL OF THE TIME, EVEN WHEN DOORS ARE CLOSED. THIS CAUSES THE INSIDE LIGHTS TO STAY ON. ALARM GOES OFF FOR NO REASON. DANGEROUS CONDITIONS BECAUSE WHEN INSIDE LIGHTS STAY ON AT NIGHT, CANNOT SEE WHEN BACKING UP. THE COMPUTER WARNING BELL DINGS WHEN COMING TO A STOP AND SAYS ENGINE IS ON. THE DOORS WILL NOT LOCK AUTOMATICALLY WHEN YOU ARE IN THE CAR. THIS IS DEFINITELY A SAFETY ISSUE. WHY ARE OTHER FORD MODELS RECALLED FOR THIS, WHILE THE FLEX IS NOT? THE FLEX NEEDS TO BE ADDED TO THIS RECALL.

DOOR AJAR SENSOR ON BACK DOOR IS ALWAYS ON. ANTI THEFT ALARM RANDOMLY SOUNDS.

THE VEHICLE WAS STATIONARY, WOULD NOT TURN OVER TO START. IT WOULD STALL. LIGHTS AND ELECTRICAL WOULD COME ON. THIS HAS HAPPENED THREE TIMES. ITS A CONCERN AND SAFETY ISSUE WITH THE FUEL PUMP AS BELIEVED BY THE REFERENCE OF THIS SITE RECALL.

THE DOORS ARE ALWAYS SAYING THEY ARE AJAR AND THEY ARE NOT. I HAVE TAKEN IT TO THE DEALERSHIP THEY TOOK OUT ONE SENSOR ON MY DOOR AND THEN AFTER THAT TWO OTHERS WENT OFF AND NOW THEY CONTINUE TO GO OFF. MY LIGHTS WILL STAY ON FOR ABOUT 10 MINUTES AND THEY WILL FINALLY SHUT OFF AND SOMETIMES THEY SHUT OFF TURN BACK ON AND THEN MY ALARM GOES OFF IN THE MIDDLE OF THE NIGHT MOST OF THE TIME. I'LL SHUT IT OFF LOCK IT MAKE SURE ALL THE DOORS ARE LOCKED AND THEN I WILL GO BACK OUT AND THE ALARMS ARE GOING BACK OFF. AGAIN ALL THE DOORS ARE SHUT THE CAR'S BEEN SITTING THERE FOR PROBABLY ABOUT 3 TO 4 HOURS AND I'M PRETTY SURE THAT THE LIGHTS KEEP GOING ON AND OFF AFTER A WHILE THE ALARM STARTS GOING OFF. IT IS DRAINING MY BATTERY MY BATTERY IS GOING BAD BECAUSE OF IT I DON'T KNOW WHAT ELSE TO DO. I NEED THIS FIXED. I WORK AT THE HOSPITAL AND WE HAVE TO PARK OUR CARS A COUPLE MILES AWAY SO IF MY CARS GOING OFF I HAVE NO IDEA THERE HAS BEEN SEVERAL TIMES THAT I HAVE HAD TO GET MY CAR BOOSTED BECAUSE MY BATTERY WAS DEAD.

ON THURSDAY, APRIL 6TH 2017, I WENT OUT TO MY CAR (STATIONARY) AND IT WOULD NOT START. I HAD JUST DRIVEN IT TO THE DOCTOR'S OFFICE APPROXIMATELY AN HOUR EARLIER. THERE HAD BEEN NO WARNING LIGHTS OR INDICATIONS. FORD CERTIFIED PRE OWNED WARRANTY COVERED THE TOW TO THE DEALERSHIP. DEALERSHIP COULD NOT DIAGNOSE VEHICLE THE SAME DAY AND I HAD TO RENT A VEHICLE. ON FRIDAY, DEALERSHIP DIAGNOSED THE PROBLEM AS A FAULTY FUEL PUMP MODULE. THEY INDICATED TO ME THAT IT WAS NOT COVERED UNDER THE CERTIFIED PRE OWNED POWERTRAIN WARRANTY. I CALLED MY EXTENDED WARRANTY COMPANY WHICH COVERED ONLY A PORTION OF THE REPAIRS AND THEY DID NOT COVER THE RENTAL CAR AMOUNT. THE TOTAL AMOUNT FOR SERVICE WAS $856. I PAID $537 OF THAT PLUS AND ADDITIONAL $40 FOR THE RENTAL CAR. ON MONDAY, APRIL 10TH, I DID SOME RESEARCH AND FOUND THAT CERTAIN 2013 FORD FLEXES HAD A RECALL ON FUEL PUMP MODULES. YOUR WEBSITE LISTED, "FUEL PUMP MALFUNCTION MAY CAUSE ENGINE STALL. A LOSS OF POWER TO THE FUEL PUMP WILL CAUSE THE ENGINE TO STALL OR PREVENT THE VEHICLE FROM STARTING, INCREASING THE RISK OF A CRASH. FORD'S NUMBER FOR THIS RECALL IS 16S31." I CALLED FORD CUSTOMER SERVICE AND THEY CHECKED MY VIN NUMBER. THEY INDICATED THAT MY VEHICLE WAS NOT COVERED UNDER THAT RECALL. I WAS SHOCKED AS THIS IS THE SAME EXACT PROBLEM THAT OTHER VEHICLES HAD. I BELIEVE THAT FORD SHOULD BE RESPONSIBLE FOR THE COST OF REPAIRS AND SHOULD REIMBURSE ME. I WAS VERY FORTUNATE TO NOT HAVE BEEN DRIVING OR HAVE MY CHILDREN WITH ME WHEN THE MODULE STOPPED WORKING. I WOULD APPRECIATE NHTSA LOOKING INTO THIS MATTER AND FOLLOWING UP.

POWER STREEING JUST STOPPED WORKING

IN 2015 ,I PURCHASED A 2013 FORD FLEX FROM MY LOCAL DEALERSHIP. ABOUT A WEEK AGO I STARTED NOTICING A NOISE COMING FROM THE STEERING WHEEL WHILE DRIVING , AND ALSO WHILE THE VEHICLE WAS PARKED . TOOK THE CAR TO DEALERSHIP, JUST TO FIND OUT THAT THE VEHICLE HAD "NO RECALLS" OF COURSE, AND QUOTED ME $2,100 TO GET IT FIXED . I WAS LIKE ARE YOU KIDDIND ME? THIS CAR STILL UNDER THE 100K MILE WARRANTY, AND THEY'RE ANSWER WAS SORRY SIR I'M ONLY HERE TO DELIVER THE NEWS. ANY HELP ? CAN'T BELIEVE FORD .

I AM HAVING MULTIPLE PROBLEMS WITH THIS VEHICLE! FIRST AND MOST IMPORTANT IS DOOR LATCHES ARE NOT READING CLOSED WHICH DISALLOWS SAFETY LOCK DURING OPERATION OF THE VEHICLE. I ALSO BELIEVE THIS MIGHT BE THE REASON THE ALARM/PANIC RANDOMLY AND QUITE OFTEN GOES OFF. SECONDLY THE THIRD ROW SEATS NO LONGER OPERATE CORRECTLY FROM THE PANEL IN THE REAR CARGO AREA. IT CLICKS AND TRY'S TO MOVE BUT WILL ALWAYS RETURN TO THE NORMAL POSITION MAKING IT IMPOSSIBLE TO USE THEM TO ALLOW EXTRA STORAGE SPACE. LASTLY THE TRACTION ASSIST IS VERY ERRATIC WHEN DRIVING IN SNOW WHICH MAKES THIS VEHICLE LESS THEN DESIRABLE TO DRIVE IN THE SNOW, EVEN WITH THE CONTROL ASSIST OFF IT HANDLES VERY POORLY IN ICY/SNOWY CONDITIONS. OVERALL I HATE THIS CAR IF I WASN'T UPSIDE DOWN IN IT WOULD BE GONE ASAP.

THE PASSENGER SIDE DOOR LOCKS AND UNLOCKS ITSELF EVEN WHILE DRIVING. I GET A PASSENGER DOOR AJAR WARNING EVEN WHEN THE DOOR IS CLOSED COMPLETELY. THE INTERIOR LIGHTS STAY ON AFTER I HAVE TURNED OFF AND EXITED THE CAR BECAUSE IT THINKS THE DOOR IS AJAR. THE ALARM GOES OFF OFTEN BECAUSE THE DOORS ARE LOCKING AND UNLOCKING THEMSELVES AND THE CAR THINKS THE PASSENGER SIDE DOOR HAS BEEN OPENED WHEN IT IS UNOCCUPIED. THIS HAPPENS WHEN THE CAR IS STATIONARY, IN MOTION (EVEN ON THE FREEWAY) AND ALSO WHEN THE WEATHER CHANGES.

FOR THE PAST YEAR MY FORD FLEX HAS AN ILLUMINATED WARNING ON THE CLUSTER THAT SAYS THAT MY PASSENGER FRONT DOOR IS NOT CLOSED. THIS RESULTS IN FEATURES OF MY VEHICLE NOT OPERATING ALONG WITH MY INTERIOR LIGHTS COMING ON AND THE THEFT ALARM GOING ON WHEN THE VEHICLE IS JUST SITTING. THIS DRAINS THE BATTERY RESULTING IN A NO-START. NOW MY DRIVER'S DOOR ALSO COMES ON AS NOT CLOSED. THE CLUSTER TELLS ME TO TURN THE CAR OFF EACH TIME I BRAKE THE VEHICLE. I CONTACTED FORD LAST YEAR AND WAS TOLD THAT THERE WAS NO RECALL FOR THIS ISSUE EVEN THOUGH IT IS VIRAL ON THE INTERNET. I WAS WAITING FOR THEM TO DO THE RIGHT THING AND MY CAR IS STARTING TO LEAVE ME STRANDED. MY FORD FCSD PERSON THAT I LAST SPOKE TO TOLD ME TO FIX IT ON MY OWN AND KEEP RECEIPTS IN CASE FORD DECIDES TO RECALL. SHE SAID IT WILL BE SAFER TO HAVE IT FIXED. BY NOT ISSUING A RECALL, I AM MAKING THE ASSUMPTION THAT THERE IS NO SAFETY ISSUE DESPITE MY VEHICLE DETECTING AND ANNOUNCING THAT MY DOORS ARE NOT CLOSED. THIS PROBLEM IS AN ISSUE WHEN THE VEHICLE IS ON OR OFF, STANDING STILL OR MOBILE -- ALWAYS. IT HAPPENS IN HOT AND COLD TEMPS. INFREQUENTLY, VEHICLE DETECTS THE DOOR AS CLOSED. FORD HAS MADE MODIFICATIONS TO THIS DOOR LATCH (PART # CHANGE) AND I AM HOPING THEY DO THE RIGHT THING AND REPAIR THESE VEHICLES. I CURRENTLY HAVE 74000 MILES AND THIS FIRST OCCURRED AT APPROX. 60000 MILES.

TL* THE CONTACT OWNS A 2013 FORD FLEX. THE CONTACT STATED THAT THE DOOR AJAR INDICATOR ILLUMINATED. THE BATTERY HAD TO BE REPLACED TWICE, BUT THE FAILURE RECURRED. THE CONTACT STATED THAT THE DOME LIGHT REMAINED ILLUMINATED. THE DEALER DIAGNOSED THAT THE DOOR LATCH MECHANISM NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 56,000.

TL* THE CONTACT OWNS A 2013 FORD FLEX. THE CONTACT STATED THAT THE DOORS WOULD CONSTANTLY UNLOCK AND THE DOOR AJAR SENSOR ILLUMINATED. THE VEHICLE WAS TAKEN TO THE DEALER WHERE IT WAS DIAGNOSED THAT THE LATCH ASSEMBLY NEEDED TO BE REPLACED THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS 60,000. UPDATED 06/13/17*LJ THE CONSUMER STATED THE DOOR WOULD NOT UNLATCH. ALSO, THE DOOR SENSOR MALFUNCTIONED. WHEN THE DOORS WERE CLOSED, THE SENSOR WOULD SHOW THE DOOR AS OPEN. THIS WOULD CAUSE THE CAR ALARM TO GO OFF DURING THE NIGHT. UPDATED 09/07/2017*JS

TL* THE CONTACT OWNS A 2013 FORD FLEX. THE CONTACT STATED THAT THE REAR DRIVER'S SIDE DOOR WARNING INDICATOR ILLUMINATED. ALTHOUGH THE WARNING INDICATOR WAS ILLUMINATED, THE DOOR REMAINED CLOSED. THE VEHICLE WAS TAKEN TO THE DEALER WHERE IT WAS DIAGNOSED THAT THE REAR DRIVER'S SIDE LATCH NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE. THE FAILURE MILEAGE WAS 54,000.

THIS 2013 FORD FLEX HAS EXPERIENCED SEVERAL ELECTRICAL, MECHANICAL, AND LIGHTING ISSUES. ALL 5 DOOR LATCHES, DOOR SENSORS, CAR'S ALARM SYSTEM, AND BATTERY HAS FAILED. THE CAR'S BCM HAS REPORTED INTERMITTENT DOOR AJAR ALARMS. THIS EFFECTS THE CAR'S DOOR LOCKS AS WELL AS THE CAR'S DOME LIGHT AND CAR'S ALARM SYSTEM. AT NO POINT WILL THE CAR'S DOORS LOCK WHILE THE CAR IS IN DRIVE. SO ANY CHILD CAN OPEN UP A DOOR WHILE THE CAR IS IN MOTION. THE DOME LIGHT COMES ON CAUSING A VISION GLARE AT NIGHT. TWICE MY WIFE HAS ALMOST PULLED OUT IN FRONT OF ONCOMING MOTORIS AT NIGHT, DO TO THE LIGHT GLARE WITHIN THE CAR. BECAUSE THE CAR'S DOME LIGHT COMES ON INTERMITTENTLY, THE CAR'S BATTERY DRAINS DOWN WHILE PARKED. YOU CANNOT SET THE CAR'S ALARM WITHOUT THE DOOR SENSORS SETTING THE CAR'S ALARM SYSTEM OFF. MY LOCAL FORD DEALERSHIP HAS REPLACED ALL 5 DOOR LATCHES AND SENSORS, THE CAR BATTERY, AND THE BCM AT A FINANCIAL LOSS TO ME AT $1700.00. AT NO POINT HAS FORD OFFERED TO HELP WITH THESE ISSUES. NOW...IT'S TIME FOR THE NHTSA TO ACT AND HELP PROTECT THE CONSUMERS BEFORE A TRAGEDY STRIKES. LUCKILY....I HAD THE MONEY TO FIX THESE ISSUES TO PROTECT MY FAMILY OF SIX. THANK YOU!

THERE IS A 115V POWER OUTLET IN THE CONSOLE IN FRONT OF THE BACK SEAT FOR USE BY BACK SEAT OCCUPANTS. THE COVER FOR THIS COMES OFF VERY EASILY LEAVING THE 115 V BRASS METAL ELECTRICAL CONTACTS EXPOSED. BACK SEAT OCCUPANTS CAN EASILY RECEIVE AN ELECTRIC SHOCK IF THEY TOUCH THESE EXPOSED CONTACTS.

THE DOOR LATCHES KEPT FAILING WHEN THIS HAPPENS YOU GET AN INDICATION THAT THE DOOR IS AJAR, THIS SETS OFF THE ALARM WITH OPERATES THE FLASHING LIGHTS AND WILL KILL THE BATTERY IF LET TO SO FAR I,VE CHANGED THREE LATCH AND A LIFT GATE WITH NO END IN SIGHT

WHILE DRIVING DOWN THE ROAD, THE CAR STALLED OUT SEVERAL TIMES. WAS ABLE TO RESTART IT AND GET GOING AGAIN BEFORE IT STALLED ONE FINAL TIME AND I HAD TO LEAVE IT ON THE SIDE OF THE ROAD. I WENT BACK AN HOUR LATER. IT STARTED RIGHT UP AND I DROVE IT BACK HOME. A WEEK LATER I WENT TO THE GROCERY STORE AND WHEN I CAME OUT IT WOULD NOT START AT ALL. I HAD TO HAVE THE VEHICLE TOWED AND THE MECHANIC REPLACED THE FUEL PUMP MODULE

THE DOOR LATCHES AND/OR SENSORS DO NOT FUNCTION PROPERLY. THEY ARE CONSTANTLY SAYING THE DOORS ARE AJAR WHEN THEY ARE NOT. I FILED A REPORT IN JULY AND WAS TOLD IT WAS NOT A SAFTEY ISSUE. I BEG TO DIFFER WHEN I CANNOT LOCK MY DOORS AND THE INTERIOR LIGHTS WILL NOT GO OFF. ITS BEEN A YEAR OF DEALING WITH THIS, I FINALLY BROKE DOWN AND TOOK IT TO THE DEALERSHIP TO PAY $200 TO HAVE THE SENSORS CLEAN WITH THE "SPECIAL TOOL" THAT ONLY THEY HAD. I DID THAT ONLY AFTER HAVING TO SPEND ANOTHER $150 ON A NEW BATTERY THAT WAS DRAINED FROM THE INTERIOR LIGHTS COMING ON AND OFF ALL NIGHT LONG BECAUSE OF THIS ISSUE. I HAD THE SENSORS CLEANED IN NOVEMBER AND NOW IN FEBRUARY THE PROBLEM IS BEGINING ALL OVER AGAIN!

THE DOOR SENSOR IS NOT FUNCTIONAL CAUSING THE CAR TO THINK THE DOOR IS ADJAR CAUSING ISSUES WITH THE BATTERY, SECURITY SYSTEM AND OWNER SAFETY. FORD IS CHARGING 600 FOR PARTS AND LABOR TO INSTALL A NEW VERSION KNOWING THAT THE PREVIOUS ONE IS DEFECTIVE.

TL* THE CONTACT OWNS A 2013 FORD FLEX. THE CONTACT STATED THAT THE DOORS WOULD NOT REMAIN LATCHED AND THE DOOR AJAR WARNING INDICATOR ILLUMINATED. THE DEALER DIAGNOSED THAT THE DOOR LATCH ASSEMBLY WOULD NEED TO BE REPLACED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 72,000.

FUEL CONTROL MODULE - VEHICLE HAS 30,932 MILES ON IT, AND IS 4 MONTHS OUTSIDE OF THE 3YEAR/36,000 MILE WARRANTY. DROVE AND FILLED UP THE VEHICLE ON THE AFTERNOON OF 2/12 AND ALL WAS WELL. CAME OUT OF MY HOME ON THE MORNING OF 2/13 TO GO TO WORK AND THE VEHICLE WOULD NOT START. AFTER SEVERAL ATTEMPTS, HAD TO CALL AND HAVE THE VEHICLE TOWED TO THE NEAREST FORD DEALERSHIP. ENDED UP HAVING TO TAKE THE DAY OFF WORK TRYING TO GET THE VEHICLE TOWED, ARRANGE FOR REPAIR, ETC. AFTER A DAY AND A HALF, ON 2/14, I WAS TOLD THAT THE PROBLEM WAS A COMPUTER MALFUNCTION AND THE COMPUTER WAS "REBOOTED" AND THE CAR FINALLY STARTED FOR THE TECHS; BUT THAT THEY WOULD LIKE TO KEEP IT FOR A DAY OR SO TO MAKE SURE IT WOULD CONTINUE TO START. ON, 2/16, I WAS CALLED BY THE SERVICE ADVISOR AND WAS TOLD THAT THE CAR WOULD NOT START AGAIN AND THAT THE FUEL CONTROL MODULE WAS BAD AND NEEDED TO BE REPLACED AND THE COST WOULD BE OVER $400. I ASKED IF HE WOULD GO TO THE MANAGER AND SEE IF THIS COULD BE REPLACED AT NO COST SINCE IT WAS JUST OUTSIDE OF THE WARRANTY PERIOD AND THE VEHICLE DIDN'T EVEN HAVE 31K MILES ON IT. THE ADVISOR CALLED BACK AND SAID THAT THEY WOULD BE ABLE TO REPLACE FOR $175. AFTER GETTING HOME AND ABLE TO DO A LITTLE RESEARCH, IT APPEARS THAT FORD HAS BEEN RECALLING THE FUEL CONTROL MODULE ON MANY FLEX BOOST MODELS, BUT THE PROBLEM SEEMS TO BE ACROSS THE BOARD IN SEVERAL OF THE MODELS (INCLUDING MINE), BUT FORD HAS NOT ISSUED A RECALL ON THOSE MODELS YET. IT IS MY BELIEF THAT FORD SHOULD BE ISSUING A RECALL ON ALL THE AFFECTED MODELS, NOT JUST THE BOOST ENGINE MODELS!!!

TL* THE CONTACT OWNS A 2013 FORD FLEX. WHEN THE VEHICLE WAS STARTED, THE "DRIVER DOOR AJAR" WARNING INDICATOR ILLUMINATED AND BEEPED. WHEN THE VEHICLE WAS IN DRIVE, A "SHIFT TO PARK" WARNING INDICATOR ILLUMINATED AND SEIZED UNTIL THE VEHICLE WAS STOPPED. THE FAILURES WERE NOT DIAGNOSED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE AND STATED THAT THERE WAS NO RECALL. THE FAILURE RECURRED. THE FAILURE MILEAGE WAS 79,000.

WHILE THE CAR IS BOTH PARKED AND IN MOTION, THE DOOR SENSOR INCORRECTLY STATES THAT THE REAR PASSENGER DOOR IS AJAR. THIS HAS HAPPENED DURING THE DAY AND AT NIGHT. IT HAS ALSO HAPPENED WHILE TEMPERATURES WERE ABOVE AND BELOW FREEZING. IT SEEMS TO BE A SYSTEMIC ISSUE. SINCE THE DOOR SENSORS ARE CONNECTED TO THE LIGHTING SYSTEM, IT AFFECTS INTERIOR LIGHTING OF THE VEHICLE. IT ALSO AFFECTS LOCKING AND SECURITY MECHANISMS ON THE VEHICLE. THIS PROBLEM IS WIDELY REPORTED ON THE INTERNET. I HAVEN'T TAKEN PICTURES OF THE ISSUE YET, BUT I CAN EASILY GET THEM SINCE THIS PROBLEM HAPPENS SO FREQUENTLY.

MY VEHICLE'S "DOOR AJAR" SENSOR WILL NOT TURN OFF EVEN WHEN ALL DOORS ARE SECURELY CLOSED. THIS IS RESULTING IN MY LIGHTS STAYING ON FOR A VERY LONG TIME AND THE WORST THING IS THAT MY DOORS WON'T STAY LOCKED AT ANYTIME. WHAT'S HAPPENING NOW IS THAT WHEN I LOCK THE DOORS AFTER EXITING THE CAR, THE ALARM WILL GO OFF AFTER A CERTAIN PERIOD OF TIME, THEREFORE, I HAVE TO LEAVE THE CAR UNLOCKED OR KEEP AN EAR OUT FOR IT. I HAVE TRIED MANUALLY LOCKING THE DOORS WHILE I'M DRIVING AND THE DOOR LOCKS WILL AUTOMATICALLY UNLOCK THEMSELVES. I DON'T FEEL SAFE KNOWING THAT SOMEONE COULD JUST JUMP IN MY CAR OR OPEN ONE OF MY BACK DOORS WHERE MY TWO CHILDREN SIT. I'M ALSO FEARFUL OF MY BATTERY DYING AS A DIRECT RESULT OF MY DOME LIGHTS STAYING ON FOR SUCH A LONG TIME EVERY SINGLE DAY. I'M DREADING THE THOUGHT OF THIS HAPPENING WHILE WITH MY KIDS AND BEING LEFT STRANDED. I WISH FORD WOULD TAKE THIS ISSUE MORE SERIOUS. THERE IS ABSOLUTELY NO NEED FOR SOMETHING TRAGIC TO HAPPEN IN ORDER FOR CORRECTIVE ACTION TO BE TAKEN.

INSTRUMENT CLUSTER INDICATES (1) OR MORE DOORS OPEN DESPITE ALL DOORS BEING CLOSED. OCCASIONALLY, SLAMMING DOOR(S) WILL RESOLVE; OTHER TIMES, LIGHTLY CLOSING WILL SATISFY THE DOOR SWITCH. COLD AND WET WEATHER SEEMS TO AGGRAVATE THE ISSUE...NUMEROUS TIMES IN WHICH THE DOOR SWITCH COULD NOT BE SATISFIED, RESULTING IN DOME LIGHT STAYING ON WHILE DRIVING, MAKING NIGHT TIME DRIVING VERY DANGEROUS. ISSUE HAS BEEN ON-GOING FOR PAST ~3 MONTHS. EACH DOOR SWITCH IS APPROXIMATELY $500/EA, PLUS LABOR TO INSTALL. DOZENS AND DOZENS OF OTHER CONSUMERS MENTION SIMILAR PROBLEMS PER INTERNET SEARCH. SEVERAL OF THOSE CONSUMERS HAVE INDICATED THAT REPLACEMENT PARTS FAIL AFTER SHORT SERVICE TIME, TOO.

A BOTH PASSENGER SIDE DOORS FAIL TO DETECT BEING SHUT. THIS PREVENTS THE DOORS FROM AUTOMATICALLY BEING LOCKED WHEN DRIVING AND PRESENT A HAZARD IN THE KIDS ARE ABLE TO OPEN DOORS IN BACK BY SIMPLY PULLING THE HANDLE.

TL* THE CONTACT OWNS A 2013 FORD FLEX. THE CONTACT STATED THAT THE VEHICLE FAILED TO START AND STALLED NUMEROUS TIMES WITHOUT WARNING. THE CONTACT WAS ABLE TO ORDER THE FUEL PUMP ELECTRONIC MODULE FROM THE DEALER. THE PART WAS REPLACED AND THE VEHICLE WAS REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE AND INDICATED THAT THE VEHICLE WAS EXCLUDED FROM A MANUFACTURER RECALL. THE APPROXIMATE FAILURE MILEAGE WAS 94,000.

DRIVING DOWN COUNTY BACK ROAD, DOING APPROX 45MPH, CAR SHUT OFF. RADIO ON, NO WARNING LIGHTS, HEAT WENT OUT. COASTED TO A STOP IN A CHURCH PARKING LOT TRIED APPROX 4 TIMES TO RESTART THE VEHICLE, WOULDN'T TURN OVER. WAITED BETWEEN 5 TO 10 MINUTES, TRIED AGAIN AND VEHICLE TURNED OVER WITH NO PROBLEMS. THERE IS CURRENTLY A RECALL ON MY MAKE MODEL AND YEAR, BUT MY VEHICLE DOESN'T FALL INTO IT PER FORD. RECALL STATES, "A COMPONENT WITHIN THE FUEL PUMP ELECTRIC MODULE (PEM) MAY OVERHEAT CAUSING A LOSS OF ELECTRICAL POWER TO THE FUEL PUMP. FUEL PUMP MALFUNCTION MAY CAUSE ENGINE STALL. A LOSS OF POWER TO THE FUEL PUMP WILL CAUSE THE ENGINE TO STALL OR PREVENT THE VEHICLE FROM STARTING, INCREASING THE RISK OF A CRASH." NHTSA CAMPAIGN NUMBER: 16V621000. FORD'S NUMBER FOR THIS RECALL IS 16S31. *TR

THE DOOR AJAR LIGHT WON'T GO OFF WHEN THE DOOR IS CLOSED WHEN CAR IS STATIONARY OR MOVING . THE DOME LIGHTS STAY ON WHILE DRIVING AND WHILE OFF . IT , DRAINS BATTERY AND AUTOMATIC LOCKS WON'T ENGAGE WHILE CAR IS ON AND MOVING. MY KIDS CAN OPEN DOORS WHILE DRIVING . IT ALSO CAUSES THE CAR ALARM TO GO OFF ! *TR

DRIVER SIDE DOOR WARNING KEEPS LIGHTING UP AND BEEPING. THE DOOR IS NOT AJAR, BUT CONSTANTLY GETTING THE MESSAGE TO PUT IT IN PARK AND RE-SHUT THE DOOR, EVEN WHILE DRIVING. INTERIOR LIGHTS NOW NOT WORKING PROPERLY BECAUSE THE CAR THINKS THE DRIVER DOOR IS CONSTANTLY AJAR. INTERIOR LIGHTS NO LONGER COME ON WHEN I OPEN THE DOOR, ONLY WHEN KEY IS IN THE IGNITION. THEY TAKE 20-30 MINUTES TO SHUT OFF NOW AFTER THE CAR IS SHUT OFF. *TR

RIGHT FRONT DOOR DOESN'T RECOGNIZE THAT THAT IT IS CLOSED. THIS HAS OCCURRED INTERMITTENTLY FOR APPROXIMATELY 6 MONTHS AND HAS RESULTED IN ALL OF THE FOLLOWING PROBLEMS NUMEROUS TIMES (LISTED IN ORDER OF MY GREATEST TO LEAST SAFETY CONCERN): 1) UNABLE TO LOCK DOORS WHETHER THE VEHICLE IS IN MOTION OR NOT. THIS PROBLEM CONCERNS ME THE MOST AS IT COULD RESULT IN ONE OF MY SMALL CHILDREN OPENING THE DOOR AND FALLING OUT AT HIGHWAY SPEED (OR ANY SPEED FOR THAT MATTER). 2) BATTERY DRAIN. WHEN THE VEHICLE IS OFF AND THE DOOR DOESN'T RECOGNIZE THAT IT'S CLOSED, ALL INTERIOR LIGHTS REMAIN ON. BECAUSE THE VEHICLE HAS NO WAY OF DISABLING THE INTERIOR LIGHTS, THIS HAS RESULTED IN A DEAD BATTERY ON MORE THAN ONE OCCASION. 3) FACTORY ALARM SOUNDING. WHEN THE DOOR (LATCH SENSOR?) IS FUNCTIONING PROPERLY AND THE VEHICLE IS OFF WITH THE DOORS LOCKED, IF THE DOOR MALFUNCTIONS IT CAUSES THE ALARM TO SOUND. THIS HAS HAPPENED AT ALL TIMES OF DAY, AT VARIOUS TEMPERATURES AND IN ALL WEATHER CONDITIONS (DRY, RAIN, SNOW, ETC). THIS HAS LED TO THE NEED FOR US TO STOP LOCKING THE DOORS WHEN THE VEHICLE IS OFF.

RIGHT FRONT SIDE DOOR IS SHOWN AJAR. INTERIOR LIGHTS REMAIN ON. VERY DANGEROUS DO DRIVE AT NIGHT. BATTERY WILL RUN DOWN SINCE LIGHTS WILL NOT TURN OFF. ON LINE STRING INDICATES VERY HIGH INCIDENCE OF FAULTY DOOR SWITCHES.

THE DOOR AJAR WARNING LIGHT IS ALWAYS ON EVEN THOUGH THE DOOR IS SHUT. THE DOOR CAN BE OPENED WHILE THE CAR IS MOVING WHICH IS DANGEROUS. I WAS TOLD THAT THIS IS A KNOWN ISSUE WITH THE FLEX AND THE ENTIRE LATCH ASSEMBLY WOULD NEED TO BE REPLACED. WHY ISN'T THIS SAFETY ISSUE BEING DEALT WITH BY FORD? *TR

3 OUT OF THE 4 DOORS ON THE FLEX WILL NOT LOCK, I CALLED FORD AGAIN TODAY AND WAS TOLD WE ARE NOT A PART OF THE 2.4 MILLION CARS RECALLED. MY CHILDREN CANNOT LOCK THE DOORS WHILE WE ARE TRAVELING AND IT IS VERY CONCERNING TO US, FORD SUGGESTED I PAY FOR NEW LOCKS AND IF WE ARE RECALLED THEY WILL REIMBURSE ME.

TL* THE CONTACT OWNS A 2013 FORD FLEX. THE CONTACT STATED THAT THE DOOR AJAR WARNING INDICATOR ILLUMINATED EVEN WHEN THE DOORS WERE CLOSED. THE CONTACT STATED THAT DUE TO THE FAILURE, THE INTERIOR LIGHTS DID NOT CEASE TO FUNCTION, THE DOORS WOULD NOT LOCK, AND THE HORNS WOULD FUNCTION INDEPENDENTLY. THE VEHICLE WAS TAKEN TO THE DEALER WHERE IT WAS DIAGNOSED THAT THE INTERIOR DOOR LATCHES WOULD NEED TO BE REPLACED. IT WAS UNKNOWN IF THE VEHICLE WAS REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS APPROXIMATELY 39,000.

PASSENGER DRIVER SIDE DOOR ALWAYS SAYS AJAR, DOORS DON'T LOCK, DOME LIGHT ALWAYS STAYS ON. DRIVING, AND STATIONARY. *TR

THE ISSUES ARISES WHEN THE DOOR LATCH AND INTEGRATED SENSOR FAIL TO RECOGNIZE THE DOOR BEING CLOSED PROPERLY. A DISPLAY ON THE DASH WILL INFORM THE DRIVER OF THE WHICH DOOR IS "AJAR". THE VEHICLE WILL NOT CHIME AND INTERIOR LIGHTS WILL TURN OFF IF THE VEHICLE IS PUT IN DRIVE AND DRIVEN. THE SAFETY CONCERN IS THAT THE VEHICLE WILL NOW NOT ALLOW THE DOORS TO LOCKED WHILE PARKED OR IN MOTION. AN INVITED PERSON COULD ENTER THE VEHICLE AT A LIGHT OR AN THE EVENT OF A SERIOUS COLLISION THE DOOR MAY COME AJAR. A SEARCH OF THE INTERNET WILL REVEAL THIS IS A COMMON ISSUE AND FORD HAS EVEN REDESIGNED THE PART BECAUSE IT IS AWARE OF THIS FLAW.

THE DRIVER DOOR ALWAYS SAYS ITS OPEN AND THE LIGHT ON THE INSIDE TO THE CAR STAY ON UNTIL THE VEHICLE IS DRIVEN AT A CERTAIN SPEED, THE ALARM ALSO RANDOMLY COMES ON. THE CAR BATTERY STAYS DEAD BECAUSE OF THIS PROBLEM. THE CAR WILL BE OFF AND THE ALARM WILL BE SET THE ALARM WILL SOUND SO I CANNOT LOCK MY DOORS.

STEERING SUDDENLY STOPPED! A SENSOR THAN CAME UP STATING SERVICE ADVANCE TRAC AND NOT EVEN 2 SECONDS LATER ANOTHER SENIOR COMES UP STATING POWER STEERING ASSIST FAULT! I WAS ABLE TO PULL OVER! I THEN READ CAR MANUAL STATING THAT THE SENSORS THAT WERE SHOWN HAVE TO DO WITH AN ELECTRIC POWER STEERING THAT CAN BE RESET BY SHUTTING OFF CAR AND RESTARTING 10 SECONDS LATER! I THEN BROUGHT IT TO KELLY FORD AND THEY ARE STATING THAT THE ENTIRE POWER STEERING RACK MUST BE REPLACED! THEY STATED THAT THERE ARE NO RECALLS ON MY VIN AND THAT I HAD NO WARRANTY! I BEGAN RESEARCH AND THERE HAVE BEEN OVER 500,000 CARS RECALLED FOR THE SAME EXACT REASON BUTVFORD INSIST THAT MINE IS NOT COVERED! I ALSO CONSTANTES FORD MOTORS AND THEY HAD ME FILE A CASE WHICH DID ABSOLUTELY NOTHING! THE DEALER QUOTED ME THAT THIS WAS A 2,000 DOLLAR JOB! MY ARGUMENT IS THAT THIS IS THE SAME EXACT THING THAT EVERY OTHER FORD HAS THAT HAVE BEEN RECALLED WHAT IS SO DIFFERENT ABOUT MINE! MY CAR WAS ALSO MANUFACTURED IN THE SAME AREA... I JUST DON'T UNDERSTAND! THIS WILL BE MY ONE AND ONLY FORD AND I WILL NEVER PURCHASE ONE AGAIN! FORD DEALERSHIPS ARE ALSO HORRIBLE TO VISIT! EVERY SINGLE TIME I HAVE BEEN IN ANY OF THE 3 DEALERS CLOSE TO ME HAVE ALWAYS BEEN UNCOMFORTABLE SITUATIONS! I NEVER FEEL AS IF THEY ARE BEING HONEST AND CAN NEVER HELP COME UP WITH A SOLUTION! AS SIMPLE AS MY CAR BEING DIAGNOSED! THE MAN MARK THAT WORK THERE QUOTED ME $159.00 AND THE WOMAN QUOTED ME $124.00 WHEN SHE QUESTIONED HIM IN FRONT OF ME! HE STATED OH THAT'S JUST AN EXTRA FEE SO THEY HAVE MORE TIME TO LOOK AT THE CAR AND WORK ON IT BUT IF SHE CHOOSES TO FIX IT HERE IT WILL BE WAIVED! THE WOMEN THEN STATED WELI HAVE NEVER SEEN THAT CHARGE BEFORE! MIND YOU I WAS JUST DROPPING OFF FOR DIAGNOSTIC TESTING AND THEY COULDN'T BE HONEST AM I SUPPOSED TO BELIEVE THE SHEET OF PAPER THAT ONLY HAS WHAT I CLAIMED TO SEE ON THE CARE SENSORS. *TR

MY FLEX PTU SYSTEM HAD TO BE REPLACED BECAUSE IT FELL APART WHILE DRIVING. THERE WAS A LOUD BOOM THEN SEVERE GRINDING WHEN I TRIED TO ACCELERATE. THE MECHANIC SAID THIS PROBLEM HAPPENS SO OFTEN WITH FORD AWD SYSTEMS THAT THEY KEEP THEM IN STOCK. I CONTACTED FORD DIRECTLY TO COMPLAIN AND FIND WHAT THEY WERE DOING ABOUT IT. I WAS ADVISED THERE WAS NOTHING THEY COULD DO AND THAT I SHOULD FILE A COMPLAINT WITH YOU. THE COST TO REPAIR MY VEHICLE WILL BE $1500. THAT IS NOT A MINOR FIX AND I BELIEVE FORD SHOULD BE DOING SOMETHING ABOUT THIS. *TR

WHEN I PUT GAS IN THE GAS EITHER FILL UP OR EVEN JUST A CAP OFF ON THE GAS TANK, STARTING THE ENGIN IS DIFICULT. IT HESITATES, WHEN TRYING TO START, AND HAS A ROUGH VERY ROUGH IDLE. ACCELARATION IS NOT A PROBLEM ONCE WE GET GOING, BUT IT IS THE INITIAL STARTING OF THE VEHICLE THAT IS A PROBLEM.

SENSOR INDICATES ONE OF THE BACK SEAT DOORS IS AJAR, BUT IT APPEARS TO BE CLOSED. REPEATED CLOSING OF DOOR DOES NOT RESOLVE ISSUE. CAR ALARM SOUNDS WHEN VEHICLE THINKS DOOR IS AJAR. INSIDE LIGHTS STAY ILLUMINATED WHEN DRIVING. THIS PROBLEM HAS BEEN OCCURRING OVER THE LAST FEW WEEKS. I SEE THAT THERE HAS BEEN A RECALL ON OTHER MODELS, I'VE SEEN SIMILAR COMPLAINTS FROM FLEX OWNERS ONLINE, AND I BELIEVE THE FLEX SHOULD BE RECALLED AS WELL, ESPECIALLY SINCE THEY ARE FAMILY VEHICLES AND OFTEN (AS IN MY CASE) ARE USED TO TRANSPORT MULTIPLE CHILDREN. *TR

THE AIRBAG LIGHT CAME ON AND I TOOK THE VEHICLE TO THE SERVICE DEPARTMENT AND WAS TOLD THAT THE INTERFACE MODULE PART # 18A812 NEEDED TO BE REPLACED. MY VEHICLE HAS NEVER BEEN IN A COLLISION WHERE THE AIRBAG DEPLOYED. MY VEHICLE HAS BEEN AT THE SERVICE DEPT FOR THE 2 1/2 MONTHS NOW AND NO ONE CAN TELL ME WHEN THE PART IS COMING AND WHY IT IS NOT INCLUDED IN THE RESTRAINT SYSTEM WARRANTY SINCE IT IS CONSIDERED AN AIRBAG MODULE. I CAN NOT DRIVE THE VEHICLE SINCE THE DEALERSHIP CAN NOT GUARANTEE THAT IT IS SAFE FOR ME TO DRIVE SINCE THEY DO NOT KNOW IF THE AIRBAGS WILL DEPLOY IF I AM IN A COLLISION OR JUST DRIVING AROUND. *TR

TL* THE CONTACT OWNS A 2013 FORD FLEX. WHILE OPERATING THE VEHICLE, A WARNING INDICATOR ERRONEOUSLY ILLUMINATED, WHICH INDICATED BOTH THE REAR DRIVER AND PASSENGER SIDE DOORS WERE UNSECURED. THE INTERIOR LIGHTING REMAINED ILLUMINATED INSIDE THE VEHICLE. UPON INSPECTION, IS WAS ALSO DISCOVERED THAT THE BATTERY CABLE LINE WAS CORRODED. THE VEHICLE WAS TAKEN TO THE DEALER, BUT NOT REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 80,000. UPDATED 01/10/2017*CT CONSUMER STATED BOTH RIGHT AND LEFT PASSENGER DOORS IN BACK DOES NOT CLOSE RIGHT. UPDATED 7/9/18*JB *TR

BOTH FRONT DOOR SENSORS INDICATE THAT THE DOOR IS OPEN WHEN IT IS NOT, AND THIS PREVENTS THE CHILD SAFETY LOCKS FROM BEING ENGAGED. THE DOORS WILL NOT LOCK WHEN THE DOOR SENSOR SAYS THAT IT IS OPEN. THIS HAPPENS WITH THE CAR IS IN MOTION AS WELL AS WHEN IT IS OFF. WHEN IT IS OFF AND THIS HAPPENS THE ALARM SOUNDS.

MY VEHICLE WAS PARKED AND THE ENGINE WOULD NOT TURN OVER. WHILE VEHICLES LIKE MINE ARE PART OF A RECALL FOR THE SAME REASON, FUEL PUMP MALFUNCTION, MY VEHICLE IS NOT PART OF THE RECALL. THERE WERE NO WARNINGS OF ANY ISSUES. I DROVE TO WORK IN THE MORNING AND CAR WOULD NOT START WHEN I RETURNED TO DRIVE HOME THAT EVENING. WILL COST NEARLY $1K TO REPAIR FOR THIS FAIRLY NEW VEHICLE. WHEN ASKED IF THERE IS SOMETHING I DID TO CAUSE, I WAS ADVISED THAT THIS JUST HAPPENS. DOES NOT MAKE SENSE TO ME.

DOOR LATCH FALSE SENSOR. CAR DOES NOT PROPERLY REGISTER MY PASSENGER DOOR AS CLOSED. AS A RESULT, MY AUTOMATIC LOCK SYSTEM DOES NOT WORK AND I START OUT DRIVING WITH MY INSIDE LIGHTS ON. SAFETY CONCERN GIVEN HAT I LIVE IN THE CITY. ALSO, THIS ISSUE HAS CAUSED MY PARKED CAR ALARM TO FALSELY GO OFF AND DRAINED MY BATTERY. I HAD TO PAY $300 FOR A NEW BATTERY WHEN THE CAUSE IS A MANUFACTURER ERROR THAT I'VE COMPLAINED ABOUT FOR OVER A YEAR AND HAVE NOW BEEN ADVISED THAT I MUST PAY OVER $300 TO REPAIR.

DRIVER DOOR SHOWS AJAR WHEN DOOR IS CLOSED. CAUSES DINGING NOISE WHEN DRIVING. AND ALARM TO GO OFF RANDOMLY WHEN UNATTENDED. MAKES DRIVING AT NIGHT DANGEROUS BECAUSE THE INTERIOR LIGHTS STAY ON UNTIL VEHICLE HAS ACCELERATED. DOOR WILL NOT LOCK CORRECTLY BECAUSE OF CONDITION. THIS IS A SAFTEY ISSUE

DOOR LATCH ASSEMBLY DEFECTIVE. DOORS WILL NOT LOCK WHEN ENGINE IS RUNNING. RESULTS IN CONSTANT DINGING OF DOOR AJAR ALARM AND DOME LIGHTS ON. SEAT BELTS BECOME UNBUCKLED SPONTANEOUSLY IN MIDDLE BENCH SEAT WHILE IN MOTION. HAVE HAD TO REPLACE TWO OF THEM. VERY DANGEROUS SITUATION FOR OUR KIDS.

PASSENGER DOOR SENSOR SHOWS THAT THE DOOR IS OPEN, EVEN WHEN DOOR IS SECURELY CLOSED. THIS CAUSES SAFETY ISSUES AS WELL AS A DRAIN ON THE BATTERY AND THE INABILITY TO ENABLE THE THEFT ALARM. THIS IS NOT AN ISOLATED ISSUE AS MY RESEARCH HAS SHOWN THAT MANY OTHER OWNERS HAVE THE SAME PROBLEM. THIS NEEDS TO BE RECALLED AND FIXED BY FORD.

HAVE REPLACED 3 OF 4 DOOR LATCHES. FAULTY LATCHES SHOWS THE DOOR IS AJAR, KEEPS THE INTERIOR LIGHT ILLUMINATED, WON'T ALLOW THE DOORS TO BE LOCKED WHILE CAR IS IN MOTION, CAR ALARM CANNOT BE SET, CAR ALARM GOES OFF RANDOMLY,.

CAR REPORTS THAT THE DRIVER DOOR IS AJAR WHEN CLOSED. APPARENTLY A COMMON ISSUE WITH SEVERAL FORD MODELS, SOME HAVE BEEN RECALLED. DEALER IDENTIFIED THE ISSUE AND REPLACED THE LATCH. THIS WAS NOT UNDER WARRANTY.

WE HAVE HAD PROBLEMS WITH OUR BACKSEATS' SEATBELTS NOT WORKING PROPERLY FOR AT LEAST TWO YEARS. THEY CONSTANTLY GET STUCK, DON'T CLICK IN, DON'T RETRACT, AND MORE RECENTLY, PLASTICS PARTS FELL OFF. WE HAVE BROUGHT THE CAR TO COCONUT POINT FORD IN ESTERO, FL NUMEROUS TIMES COMPLAINING OF SEATBELT ISSUES. LAST WEEK, THEY TOLD US THEY NEEDED TO REPLACE TWO REAR SEATBELT MECHANISMS (FOR $870.06!). A DAY AFTER THE REPAIR WAS DONE, WE FOUND THREE PLASTIC PARTS TO THE SEATBELTS (SEE PHOTO) ON THE SEAT. I AM QUITE CONCERNED THAT THE SEATBELTS IN THE CAR ARE DEFECTIVE AND WILL NOT PROTECT US AND OUR FOUR CHILDREN IN THE EVENT OF IMPACT. THIS CAR IS A 2013, AND THE SEATBELTS SHOULD NOT BE BREAKING!!!!

RECURRING PROBLEM WITH THE DOOR SWITCHES. THE SWITCHES FAIL, TELLING THE CAR THAT A DOOR IS OPEN, CAUSING THE DOME LIGHTS TO REMAIN ON WHILE DRIVING. THIS IS A MAJOR SAFETY CONCERN AT NIGHT AS IT IS DIFFICULT TO SEE WITH INTERIOR LIGHTS ON. THIS ALSO CAUSES A CONSTANT DRAIN ON THE BATTERY WHEN THE CAR IS PARKED AS THE SENSOR INDICATES THE DOOR IS OPEN, CAUSING THE LIGHTS TO REMAIN ON. *TR

VEHICLE DISPLAYS REAR RIGHT PASSENGER DOOR IS AJAR. THE DOOR IS ACTUALLY CLOSED. DOES NOT MATTER IF VEHICLE IS STATIONARY OR IN MOTION. AUTOMATIC DOOR LOCKS WILL NOT ACTIVATE WHEN IN MOTION. INTERIOR LIGHTS STAY ON UNTIL VEHICLE HAS BEEN IN MOTION FOR A LITTLE BIT. INTERIOR AND EXTERIOR LIGHTS WILL COME ON RANDOMLY WHILE VEHICLE IS UNATTENDED, EVEN WHEN GARAGED.

THE DRIVER DOOR AJAR MESSAGE WILL COME ON WHILE DRIVING DOWN THE ROAD WHICH CAUSES ALL THE INTERIOR LIGHTS TO COME ON AS WELL. I HAVE TO PULL OVER AND OPEN AND SHUT THE DOOR SEVERAL TIMES AND FINALLY IT RECOGNIZES THE DOOR IS ACTUALLY SHUT. THIS SEEMS TO BE A COMMON PROBLEM WITH THIS VEHICLE YET FORD WILL NOT DO ANYTHING ABOUT IT.

DOOR AJAR WARNING LIGHT REMAINS ON WHEN ALL DOORS ARE CLOSED, REPEATEDLY (NOT ISOLATED INSTANCE); DOME LIGHT REMAINS ON WHEN ALL DOORS ARE CLOSED AND IGNITION IS OFF, REPEATEDLY (NOT ISOLATED INSTANCE).

FORD FLEX 2013 FAILED POWER STEERING ON SUNDAY, OCTOBER 2ND WHILE STEERING TO THE RIGHT (AND MY FOOT ON THE BRAKE) THE POWER STEERING ON MY 2013 FORD FLEX COMPLETELY FAILED CAUSING ME TO ALMOST DRIVE OFF A HILL INTO THE EMBANKMENT BELOW. A POWER STEERING FAILURE MESSAGE APPEARED ON THE DASH BOARD AS THIS WAS HAPPENING. THE CAR HAS ONLY 55,000 MILES. AFTER RETRIEVING THE VEHICLE, I MADE AN APPOINTMENT WITH RANCHO SANTA MARGARITA FORD. I DID SOME RESEARCH ONLINE AND FOUND A RECALL #15V340000 WAS FOR THIS EXACT POWER STEERING PROBLEM FOR 2011, 2012 AND SOME 2013 FORD FLEXES. AFTER RUNNING TESTS AT RANCHO SANTA MARGARITA FORD- A DIAGNOSIS OF DTC U3000:49 WAS FOUND SAYING POWER STEERING INTERNAL FAILURE. AFTER INITIALLY BEING LED TO BELIEVE (BY RANCHO SANTA MARGARITA FORD) THAT FORD WAS HONORING IT UNDER THE RECALL, TO MY SURPRISE FORD HAS DECLINED MY 2013 FORD FLEX SAYING IT WAS NOT INCLUDED IN THE INITIAL RECALL(NUMBER ABOVE. THIS IS A HUGE SAFETY AND LIABILITY ISSUE. I COULD HAVE DRIVEN OFF A CLIFF WITH MY 3 KIDS IF IT FAILED AT THE WRONG MOMENT OR HIT OTHER CARS AND CAUSED SOMEONE ELSE HARM OR EVEN DEATH. THE POWER STEERING FAILED COMPLETELY WITHOUT NOTICE. I WAS UNABLE TO MANEUVER THE STEERING WHEEL AT ALL. I THINK OTHER OWNERS SHOULD KNOW ABOUT THIS PROBLEM AND HAVE IT TAKEN CARE OF BY FORD SO THEY ARE NOT AT RISK OR IN DANGER. FORD SHOULD BE RESPONSIBLE FOR PROTECTING THEIR CUSTOMERS AND REPLACING ALL DEFECTIVE POWER STEERING ISSUES. I HAVE ATTACHED PART OF THE INVOICE FOR YOU TO SEE THE DIAGNOSIS CODE. I OPTED TO NOT GIVE THEM ANOTHER $2,000 TO FIX THEIR DEFECTIVE ISSUE AND HAVE DECIDED TO TAKE IT ELSEWHERE. SO THAT IS WHY IT SAYS DECLINED REPAIRS FOR THAT SECTION. REFERENCE THE SECTION THAT SAYS LABOR 126.00 TO READ THE CODE.

TWICE THE DOOR AJAR LIGHT WAS STUCK ON. THE FIRST TIME IT WAS THE PASSENGER REAR DOOR AND WAS FIXED UNDER WARRANTY. THE SECOND TIME IT WAS THE PASSENGER FRONT DOOR THAT I HAD TO PAY FOR AT MY FORD DEALER THIS PAST AUGUST TO THE TUNE OF $ 280.00. BOTH TIMES THE INTERIOR LIGHT STAYED ON AND ALSO THE CAR ALARM WOULD START ITSELF. NOW I WAS TOLD BY MY MECHANIC THAT MY BATTERY IS SHOT. I WONDER WHY? I ALSO OWN A 2013 C-MAX PART OF THE LATCH RECALL.

MY FLEX WILL NOT TURN OVER . THIS HAS HAPPENED TWICE IN THE LAST MONTH. I HAD TO TAKE TOW IT TO THE MECHANIC AND BELIEVE IT OR NOT IT STARTED WITH NO ISSUES NOT EVEN A CHECK ENGINE LIGHT. 4 DAYS LATER SAME ISSUE CAR WILL CRANK BUT NOT TURN OVER. I HAVE READ ABOUT THE RECALL WITH THE SAME VEHICLE AS MINE WITH THE FUEL PUMP PROBLEMS. HOWEVER MINE IS NOT IN THE LIST. THIS IS A SAFETY ISSUE THAT NEED TO BE LOOKING INTO.

TL* THE CONTACT OWNS A 2013 FORD FLEX. WHEN THE DOORS WERE CLOSED, THE DOOR AJAR WARNING INDICATOR ILLUMINATED AND THE INTERIOR LIGHTING ILLUMINATED CONTINUOUSLY. THE CONTACT ALSO STATED THAT THE DOORS DID NOT LOCK AND THE ALARM DID NOT ACTIVATE WHEN PROMPTED. THE FAILURES RECURRED CONTINUOUSLY. THE VEHICLE WAS NOT TAKEN TO A DEALER OR DIAGNOSED. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS APPROXIMATELY 50,000.

OUR FORD VEHICLE HAS A BROKEN DOOR LATCH THAT HAS NOT BEEN INCLUDED IN THE RECALL. OUR DOOR AJAR LIGHT IS CONSTANTLY ON AND WE NEVER KNOW IF OUR DOOR IS SAFELY CLOSED OR NOT. THUS FAR, ALL FORD REPRESENTATIVES HAVE NOT BEEN HELPFUL. THE DEALERSHIP SAID IT'S THE SAME PROBLEM AND TO CONTACT CUSTOMER SERVICE. CUSTOMER SERVICE JUST TOLD ME THAT IF MY VEHICLE ISN'T RECALLED THEN I SHOULD FIX IT AND KEEP MY RECEIPT. I FIND IT HARD TO BELIEVE THAT IT'S A COINCIDENCE THAT MY VEHICLE HAS THE SAME PROBLEM AS OVER A MILLION+ OTHER FORD VEHICLES. WHAT STEPS DO I TAKE TO GET MY VEHICLE ADDED TO THE RECALL? THIS STARTED MONTHS AGO (PROBABLY ALMOST A YEAR AGO) WE THOUGHT MAYBE A SENSOR WAS OFF BUT THE PROBLEM KEPT GETTING WORSE AND ONCE A RECALL WAS ISSUED THE PROBLEM MADE SENSE. CAN YOU PLEASE HELP ME?

DUE TO A FAULTY DOOR SENSOR ON MY FRONT DOOR INDICATES THAT THE DOOR IS AJAR, I AM UNABLE TO LOCK MY CAR DOORS AS A RESULT. MY 3 YEAR OLD DAUGHTER OPENED THE DOOR WHILE THE VEHICLE WAS MOVING AND ALMOST FELL OUT.

REAR DOOR SENSORS DO NOT CONFIRM THAT THE REAR DOORS ARE CLOSED AND WILL NOT SIGNAL DOORS TO LOCK WHEN VEHICLE IS IN GEAR, CREATING THE POTENTIAL FOR A DOOR TO BE OPENED INADVERTENTLY WHILE IN MOTION. ALSO RELATED, BECAUSE THE DOORS ARE CONSTANTLY READING AJAR, THE INTERIOR COURTESY LIGHTS WILL COME ON WITH THE DOORS SHUT AND WILL RUN DOWN THE BATTERY. FORD HAS NOT MADE A REPAIR AVAILABLE

TL* THE CONTACT OWNS A 2013 FORD FLEX. WHILE DRIVING 30 MPH, THE VEHICLE STALLED. THE CONTACT WAS EVENTUALLY ABLE TO RESTART THE VEHICLE. THE CHECK ENGINE WARNING INDICATOR ILLUMINATED. THE VEHICLE WAS TAKEN TO AN AUTO PARTS CENTER WHERE IT WAS DIAGNOSED THAT THE FUEL PUMP NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE CONTACT WAS AWARE OF NHTSA CAMPAIGN NUMBER: 16V621000 (FUEL SYSTEM, GASOLINE), BUT THE VIN WAS NOT INCLUDED. THE FAILURE MILEAGE WAS 72,000. THE VIN WAS UNAVAILABLE.

TL* THE CONTACT OWNS A 2013 FORD FLEX. WHILE DRIVING 70 MPH, THE VEHICLE STALLED WITHOUT WARNING. THE VEHICLE WAS DIAGNOSED AS HAVING A FUEL PUMP MODULE MALFUNCTION. THE VEHICLE WAS TAKEN TO THE DEALER TO BE REPAIRED. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE. THE FAILURE MILEAGE WAS APPROXIMATELY 65,000.

FOR OVER A MONTH AND A HALF NOW, WHEN DRIVING SPONTANEOUSLY THE DOOR AJAR INDICATOR LIGHTS UP, THE CHIMES ALERT, THE INTERIOR LIGHTS STAYS ON AND ALL DOORS UNLOCK, AND IF YOU TRY TO LOCK THEM AGAIN WHILE DRIVING THEY WILL UNLOCK 5 SECONDS LATER; YOU NEED TO COMPLETELY STOP THE CAR AND DON'T DRIVE IN ORDER TO LOCK THEM, BUT THE DOOR AJAR LIGHTS STAY ON EVEN IF THE DOOR IS CLOSED, SO WHEN YOU START DRIVING AGAIN THE CAR WILL UNLOCK THE DOORS AND THE WARNING BEEPS AND LIGHTS WILL BE WITH YOU ALL THE TIME WHILE YOU DRIVE. BEING A FAMILY CAR, THIS IS A MAJOR ISSUE HAVING SMALL KIDS SEATING IN THE BACK. LAST YEAR I CONTACTED FORD CUSTOMER CARE AND THEY WERE SUPPOSED TO TAKE CARE OF THAT AND REPLACE IT, BUT INSTEAD THEY JUST CLEANED THE AREA AND THAT'S IT, IT FIXED FOR A WHILE, BUT THE PROBLEM IS REPEATING AGAIN. NOW, BECAUSE I'M OUT OF WARRANTY THEY WANT TO CHARGE $500 TO GET IT FIXED, WHEN IS A PROBLEM THAT IS WELL KNOWN BY THEM.

TL* THE CONTACT OWNS A 2013 FORD FLEX, WHILE DRIVING 20 MPH, THE VEHICLE STALLED WITHOUT WARNING. THE VEHICLE WAS TOWED TO AN INDEPENDENT MECHANIC WHERE IT WAS DIAGNOSED THAT THE CODE EP0627, THE FUEL PUMP CONTROL CIRCUIT OPEN, AND FUEL VAPOR LEAKED AND NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE VIN WAS NOT INCLUDED IN NHTSA CAMPAIGN NUMBER: 15V8120000 (FUEL SYSTEM, GASOLINE). THE MANUFACTURER WAS NOT AWARE OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 56,241.

FUEL LEVEL WILL SUDDENLY DROP FROM 1/4 TANK TO EMPTY WITHIN A MATTER OF SECONDS. THE DISPLAY WILL SHOW APPROXIMATELY 65 MILES TO EMPTY, LESS THAN A MINUTE LATER IT WILL DISPLAY GIVE A LOW FUEL ERROR AND THE VEHICLE WILL SHUT OFF WHILE DRIVING. SOMETIMES YOU CAN WAIT 20 MINUTES , TURN THE KEY ON AND IT WILL AGAIN SHOW 1/4 TANK OF FUEL. WHETHER OR NOT IT THEN DISPLAYS 1/4 TANK OF FUEL, IF YOU TAKE THE VEHICLE TO A GAS STATION TO FILL UP IT WILL ONLY ACCEPT 12-14 GALLONS. THE VEHICLE HAS AN 18 GALLON FUEL TANK. IT APPEARS AS THOUGH THE VEHICLE THINKS IT SUDDENLY RUNNING OUT OF FUEL DESPITE THERE BEING ANOTHER 4-6 GALLONS OF FUEL IN THE TANK.

TL* THE CONTACT OWNS A 2013 FORD FLEX. WHILE DRIVING APPROXIMATELY 46 MPH, A PANEL ON THE FRONT DRIVER SIDE WINDSHIELD SUDDENLY DISLODGED FROM THE VEHICLE. THE CAUSE OF THE FAILURE WAS NOT DIAGNOSED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 32,000. ..UPDATED 12/20/16 *BF THE WINDSHIELD MOLDING BLEW OFF. UPDATED 12/28/16.*JB

2013 FORD FLEX DOOR AJAR LIGHT STAYS ON WHEN DOORS ARE SHUT. DRIVER DOOR. DOME LIGHTS STAY ON DURING INITIAL REVERSE OF VEHICLE CAUSING ZERO VISIBILITY OUT REAR OF VEHICLE INCLUDING SIDE MIRRORS AND REAR VIEW MIRROR. MULTIPLE INSTANCES OF NEAR MISSES DUE TO LOSS OF VISIBILITY.

LEFT FRONT DOOR SHOW ADJAR WHEN SHUT

ITHE INTERIOR LIGHTS STAYED ON, DOOR SENSORS MALFUNCTIONED, ENGINE POWER WENT OFF, AND ALARM WOULD GO ON INTERMITTANTLY. THESE PROBLEMS HAPPENED WHILE THE CAR WAS MOVING AND WHEN IT WAS PARKED.

TL* THE CONTACT OWNS A 2013 FORD FLEX. THE CONTACT STATED THAT THE DRIVER'S SIDE DOOR LATCH FAILED TO FUNCTION PROPERLY INSIDE AND OUTSIDE THE VEHICLE. THE VEHICLE WAS TO BE TAKEN TO A DEALER FOR INSPECTION AND DIAGNOSTIC TESTING. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE AND PROVIDED NO REMEDY. THE APPROXIMATE FAILURE MILEAGE WAS 66,000.

2013 FORD FOCUS TITANIUM WHICH HAS A BROKEN PAWL SPRING TAB, WHICH TYPICALLY RESULTS IN A CONDITION WHERE THE DOOR WILL NOT LATCH. I WAS DRIVING DOWN THE ROAD AS MY DRIVER SIDE FRONT DOOR OPENED AND I WAS UNABLE TO SHUT MY DOOR. I HAVE FILED A COMPLAINT WITH FORD CORPORATE, PEORIA FORD, JONES FORD, NATIONAL HIGHWAY SAFETY ADMINISTRATION, CONTACTED A LOCAL NEWS REPORTER WHO DID AN ARTICLE ON THE SAME CAR AS MINE WHICH FORD ENDED UP PAYING FOR AFTER THE ARTICLE WAS MADE PUBLIC, BETTER BUSINESS BUREAU, AND SEVERAL OTHER REPORTS MADE. I HAVE A CLAIM WITH FORD CORPORATE HOWEVER THEY ARE DENYING ANY INTERNAL ASSISTANCE FOR FIXING THIS REPAIR DUE TO IT BEING A DEFECTIVE PART HOWEVER NOT INCLUDED IN THE RECALL CURRENTLY AS 2013 FORD FUSION AND 2013 FORD FIESTA IS BEING LISTED WITH THE SAME EXACT PROBLEM. I HAVE BEEN TOLD THAT TO GET THIS FIXED I SHOULD HAVE HAD THE EXTENDED WARRANTY OR WOULD HAVE TO PAY BETWEEN $500 TO $600 TO GET THIS DEFECTIVE PART FIXED OR RISK INJURY DUE TO THE DOOR NOT BEING SECURED PROPERLY. THE DEALERSHIP TRIED TO FORCE ME TO SIGN A WAIVER STATING THAT FORD WAS NOT LIABLE IF ANYTHING SHOULD HAPPEN WHILE DRIVING MY CAR WHICH I REFUSED TO SIGN. THIS NEEDS TO BE FIXED AND IF / WHEN SOMETHING HAPPENS AS A RESULT OF THIS ISSUE FORD WILL BE HELD RESPONSIBLE FOR MORE THEN JUST THE DEFECTIVE PART.

DOOR AJAR LIGHTS CONTINUOUSLY SHOW ON WHEN ALL DOORS ARE CLOSED. MY INTERIOR LIGHTS WILL NOT GO OFF AND IMPAIRS MY VISION AT NIGHT. ALSO BECAUSE THE AJAR WARNINGS ARE ON MY DOORS WILL NOT LOCK. I TRY TO MANUALLY LOCK THEM AND THEY AUTOMATICALLY UNLOCK WHILE IM DRIVING. NOT GOOD WHILE I HAVE MY 4 CHILDREN IN THE CAR!

2013 FORD FLEX SEL. THE DOOR AJAR WARNING LIGHT STAYS ON. THE FRONT PASSENGER DOOR LATCH IS FAULTY. WITH THE DOOR CLOSED, THE WARNING LIGHT STAYS ON AND THE AUTO LOCKS DO NOT WORK NOW.

IN THE DRIVERS DOOR, THE SWITCH IN THE DOOR LOCK ASSEMBLY STICKS AND SENDS A SIGNAL TO THE CAR THAT THE DOOR IS AJAR EVEN WHEN IT IS FULLY SHUT. WHEN IT FIRST STARTED HAPPENING YOU COULD SLAM THE DOOR A FEW TIMES TO GET IT TO WORK.

PASSENGER DOOR, REAR PASSENGER DOOR, AND HATCH DOOR AJAR SIGNAL STAYS ON WHEN DOOR IS CLOSED. -INTERIOR LIGHT STAYS ON -ALARMS GOES OFF IN THE MIDDLE OF THE NIGHT -FAULTY LATCH *THE DOME LIGHT STAYS ON AND CREATES A NIGHT DRIVING HAZARD. *IT CREATES A SAFETY HAZARD WHEN THE DOME LIGHTS STAYS ON AND I AM SITTING IN A PUBLIC AREA AT NIGHT. *THE FALSE DOOR AJAR SIGNAL PREVENTS ME FROM RECOGNIZING A REAL DOOR AJAR SITUATION, WHICH IS VERY DANGEROUS. *THE DOORS SOMETIMES MAY OR MAY NOT NOT LOCK. WINDSHIELD WIPERS RANDOMLY TURN ON.

DOOR AJAR SENSOR IS FAULTY. THIS PREVENTS AUTO LOCKS FROM WORKING, PREVENTS PROXIMITY UNLOCK FROM WORKING, PREVENTS DOOR FROM LOCKING PROPERLY AND SOMETIMES NOT AT ALL, AND MAY DRAIN BATTERY AS WELL. THIS HAPPENS WHETHER THE CAR IS STATIONARY OR MOVING.

SEVERAL DOOR LATCH SENSORS MALFUNCTIONING. THEY STATE "DOOR AJAR" WHEN DOORS ARE CLOSED. PREVENTS DOORS FROM LOCKING WHILE OPERATING VEHICLE.

DOOR AGAR SENSOR IS STUCK IN THE DOOR OPEN POSITION. THIS CAUSES THE ELECTRIC LOCK SYSTEM TO NOT LOCK THE DOORS. WHEN YOU MANUALLY PUSH THE LOCK DOWN IT JUST POPS BACK UP. IT ALSO KEEPS THE DOME LIGHTS ON. THOUSANDS OF THESE VEHICLES ARE EXPERIENCING THIS EXACT PROBLEM. THIS HAPPENS STATIONARY OR MOVING.

OUR FORD FLEX SAYS THE RIGHT REAR DOOR IS OPEN EVEN WHEN IT IS CLOSED. BECAUSE OF THIS THE DOORS ARE NOT AUTOMATICALLY LOCKED WHILE DRIVING. WE TRY AND REMEMBER TO LOCK THE DOORS MANUALLY BUT ON OCCASION IT CAN BE OVERLOOKED. ON ONE OF THOSE OCCASIONS WE WERE DRIVING ON A CITY STREET WHEN MY 3 YEAR OLD SON WHO WAS IN THE BACK SEAT GRABBED THE DOOR HANDLE CAUSING THE DOOR TO FLY OPEN WHILE WE WERE DRIVING ALMOST CAUSING AN ACCIDENT.

THE DRIVER'S SIDE DOOR SENSOR BROKE FROM NORMAL USE AFTER 3 YEARS. THIS PREVENTS THE DOOR FROM LOCKING, AND ALSO DINGS DURING DRIVING.

THE SENSOR ON THE PASSAGE SIDE FRONT DOOR, IS SAYING ( PASSAGE SIDE DOOR AJAR. I TRIED CLOSING THE DOOR SEVERAL TIMES, BUT IT STILL SAYS PASSAGE SIDE DOOR AJAR!

FOR SEVERAL MONTHS LEADING UP TO THE DEALERSHIP SERVICE SHOP VISIT, I NOTICED A SOFT GRINDING NOISE (RUBBER ON RUBBER) WHEN TURN THE VEHICLE (ANY DIRECTION), MOST NOTABLE, AT LOW SPEED. ABOUT 10 DAYS BEFORE THE SERVICE SHOP VISIT THE GRINDING NOISE BECAME VERY LOUD, SO LOUD, THAT IT PROMPTED THE SERVICE VISIT. ALSO NOTICED THAT THE STEERING WHEEL STARTED TO SLIGHTLY STICK AND I HAD TO CONSTANTLY MAKE STEERING CORRECTIONS. THIS WOULD HAPPEN AT ANY SPEED.

DRIVERS SIDE DOOR AJAR ALARM SOUNDS WHEN DOOR CLOSED. THE DASH SHOWS A PICTURE OF THE CAR WITH THE DRIVERS DOOR OPEN. THE INTERIOR LIGHTS STAY ON, DOOR ALARM CHIMES. THE CAR ELECTRICAL STABILITY SYSTEM DOES NOT RECOGNIZE THAT THE DOOR IS CLOSED. BEEN HAPPENING FOR DAYS. HAPPENS AS SOON AS I GET IN AND SHUT THE DOOR. TRY SEVERAL TIMES TO CLOSE THE DOOR HARD, SOFTLY, QUICKLY, AND IT STAYS ON MORE AND MORE. NOW THE CAR ALARM SOUNDS A COUPLE TIMES A DAY WHEN CAR IS PARKED AND OFF.

-PASSENGER DOOR, REAR PASSENGER DOOR, AND HATCH DOOR AJAR SIGNAL STAYS ON WHEN DOOR IS CLOSED. -INTERIOR LIGHT STAYS ON -ALARMS GOES OFF IN THE MIDDLE OF THE NIGHT -FAULTY LATCH -IGNITION KEY SWITCH DINGS UNTIL I PUT KEY IN AND TURN KEY BACK AND FORTH AND THEN TAKE OUT AGAIN. *THE DOME LIGHT STAYS ON AND CREATES A NIGHT DRIVING HAZARD. *IT CREATES A SAFETY HAZARD WHEN THE DOME LIGHTS STAYS ON AND I AM SITTING IN A PUBLIC AREA AT NIGHT. *THE FALSE DOOR AJAR SIGNAL PREVENTS ME FROM RECOGNIZING A REAL DOOR AJAR SITUATION, WHICH IS VERY DANGEROUS. *THE DOORS SOMETIMES MAY OR MAY NOT NOT LOCK, NOR WILL THE TRUNK OPEN SOMETIMES- CAUSING A SAFETY HAZARD/POSSIBLE DANGEROUS SITUATION WHEN I AM TRYING TO GET MY GROCERIES OUT OF THE TRUNK AT NIGHT. THESE SAME ISSUES HAPPENED TO OUR VEHICLE IN 2013, 2014, 2015, AND NOW AGAIN IN 2016.

-PASSENGER DOOR, REAR PASSENGER DOOR, AND HATCH DOOR AJAR SIGNAL STAYS ON WHEN DOOR IS CLOSED. -INTERIOR LIGHT STAYS ON -ALARMS GOES OFF IN THE MIDDLE OF THE NIGHT -FAULTY LATCH -IGNITION KEY SWITCH DINGS UNTIL I PUT KEY IN AND TURN KEY BACK AND FORTH AND THEN TAKE OUT AGAIN. *THE DOME LIGHT STAYS ON AND CREATES A NIGHT DRIVING HAZARD. *IT CREATES A SAFETY HAZARD WHEN THE DOME LIGHTS STAYS ON AND I AM SITTING IN A PUBLIC AREA AT NIGHT. *THE FALSE DOOR AJAR SIGNAL PREVENTS ME FROM RECOGNIZING A REAL DOOR AJAR SITUATION, WHICH IS VERY DANGEROUS. *THE DOORS SOMETIMES MAY OR MAY NOT NOT LOCK, NOR WILL THE TRUNK OPEN SOMETIMES- CAUSING A SAFETY HAZARD/POSSIBLE DANGEROUS SITUATION WHEN I AM TRYING TO GET MY GROCERIES OUT OF THE TRUNK AT NIGHT. THESE SAME ISSUES HAPPENED TO OUR VEHICLE IN 2013, 2014, 2015, AND NOW AGAIN IN 2016.

-PASSENGER DOOR, REAR PASSENGER DOOR, AND HATCH DOOR AJAR SIGNAL STAYS ON WHEN DOOR IS CLOSED. -INTERIOR LIGHT STAYS ON -ALARMS GOES OFF IN THE MIDDLE OF THE NIGHT -FAULTY LATCH -IGNITION KEY SWITCH DINGS UNTIL I PUT KEY IN AND TURN KEY BACK AND FORTH AND THEN TAKE OUT AGAIN. *THE DOME LIGHT STAYS ON AND CREATES A NIGHT DRIVING HAZARD. *IT CREATES A SAFETY HAZARD WHEN THE DOME LIGHTS STAYS ON AND I AM SITTING IN A PUBLIC AREA AT NIGHT. *THE FALSE DOOR AJAR SIGNAL PREVENTS ME FROM RECOGNIZING A REAL DOOR AJAR SITUATION, WHICH IS VERY DANGEROUS. *THE DOORS SOMETIMES MAY OR MAY NOT NOT LOCK, NOR WILL THE TRUNK OPEN SOMETIMES- CAUSING A SAFETY HAZARD/POSSIBLE DANGEROUS SITUATION WHEN I AM TRYING TO GET MY GROCERIES OUT OF THE TRUNK AT NIGHT. THESE SAME ISSUES HAPPENED TO OUR VEHICLE IN 2013, 2014, 2015, AND NOW AGAIN IN 2016.

-PASSENGER DOOR, REAR PASSENGER DOOR, AND HATCH DOOR AJAR SIGNAL STAYS ON WHEN DOOR IS CLOSED. -INTERIOR LIGHT STAYS ON -ALARMS GOES OFF IN THE MIDDLE OF THE NIGHT -FAULTY LATCH -IGNITION KEY SWITCH DINGS UNTIL I PUT KEY IN AND TURN KEY BACK AND FORTH AND THEN TAKE OUT AGAIN. *THE DOME LIGHT STAYS ON AND CREATES A NIGHT DRIVING HAZARD. *IT CREATES A SAFETY HAZARD WHEN THE DOME LIGHTS STAYS ON AND I AM SITTING IN A PUBLIC AREA AT NIGHT. *THE FALSE DOOR AJAR SIGNAL PREVENTS ME FROM RECOGNIZING A REAL DOOR AJAR SITUATION, WHICH IS VERY DANGEROUS. *THE DOORS SOMETIMES MAY OR MAY NOT NOT LOCK, NOR WILL THE TRUNK OPEN SOMETIMES- CAUSING A SAFETY HAZARD/POSSIBLE DANGEROUS SITUATION WHEN I AM TRYING TO GET MY GROCERIES OUT OF THE TRUNK AT NIGHT. THESE SAME ISSUES HAPPENED TO OUR VEHICLE IN 2013, AND EARLIER IN 2014.

-PASSENGER DOOR, REAR PASSENGER DOOR, AND HATCH DOOR AJAR SIGNAL STAYS ON WHEN DOOR IS CLOSED. -INTERIOR LIGHT STAYS ON -ALARMS GOES OFF IN THE MIDDLE OF THE NIGHT -FAULTY LATCH -IGNITION KEY SWITCH DINGS UNTIL I PUT KEY IN AND TURN KEY BACK AND FORTH AND THEN TAKE OUT AGAIN. *THE DOME LIGHT STAYS ON AND CREATES A NIGHT DRIVING HAZARD. *IT CREATES A SAFETY HAZARD WHEN THE DOME LIGHTS STAYS ON AND I AM SITTING IN A PUBLIC AREA AT NIGHT. *THE FALSE DOOR AJAR SIGNAL PREVENTS ME FROM RECOGNIZING A REAL DOOR AJAR SITUATION, WHICH IS VERY DANGEROUS. *THE DOORS SOMETIMES MAY OR MAY NOT NOT LOCK, NOR WILL THE TRUNK OPEN SOMETIMES- CAUSING A SAFETY HAZARD/POSSIBLE DANGEROUS SITUATION WHEN I AM TRYING TO GET MY GROCERIES OUT OF THE TRUNK AT NIGHT. THESE SAME ISSUES HAPPENED TO OUR VEHICLE IN 2013, JAN.2014, AUG 2014, AND NOW IN 2015.

DOOR AJAR ALARM IS ON WITH DOOR SHUT. WHICH WILL NOT ALLOW DOORS TO LOCK, BEING A MAJOR SAFETY PROBLEM WHEN YOU HAVE CHILDERN. ALSO CAUSES THE INTERIOR LIGHT TO STAY ON, WHICH IS NOT GOOD ON THE BATTERY.

TL* THE CONTACT OWNS A 2013 FORD FLEX EQUIPPED WITH HANKOOK TIRES, TIRE LINE: OPTIMO H426, TIRE SIZE: 255/45R20 N/A, AND DOT NUMBER: 5112POLH0413. THE CONTACT STATED THAT THE BOTH FRONT TIRES AND THE REAR TIRES WERE MISSING LARGE PIECES OF THE TIRE TREADS. THE CONTACT TOOK THE TIRES TO THE DEALER WHO DIAGNOSED THAT ALL FOUR TREADS WERE DISINTEGRATING AND ALL FOUR TIRES NEEDED TO BE REPLACED. THE TIRES WERE NOT REPLACED. THE TIRES WERE THE ORIGINAL TIRES. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 31,100 AND THE TIRE FAILURE MILEAGE WAS ALSO 31,100.

THE 2ND ROW SEAT THAT COLLAPSES AT THE PUSH OF A BUTTON IS A DEATH SEAT. IF THIS SEAT IS OCCUPIED WHEN THE BUTTON IS ACCIDENTALLY PUSHED EG WHEN GRABBING FOR THE SEAT BELT THE FORCE OF THE SEAT COLLAPSING COULD CRUSH THE OCCUPANT. I DON'T KNOW YOU ARE AWARE OF THIS.

DOOR AJAR SENSOR STARTED MALFUNCTIONING ON THE FRONT DRIVER DOOR ABOUT 8 MONTHS AGO AND CORRECTED ITSELF AT ABOUT THE SAME TIME THE FRONT PASSENGER DOOR AJAR SENSOR STARTED MALFUNCTIONING ABOUT 3 MONTHS AGO. NOW BOTH ARE MALFUNCTIONING CAUSING INTERIOR LIGHTS TO STAY ON AND CHIME TO TELL ME TO PUT VEHICLE IN PARK AT ANY TIME. THIS ALSO CAUSES THE DOORS TO AUTOMATICALLY STAY UNLOCKED WHILE VEHICLE IS IN MOTION (CLEARLY A SAFETY ISSUE). I HAVE CONTACTED THE DEALER WITH A LIST OF HOW OFTEN THIS HAPPENS AS SEEN HERE ONLINE BUT THEY SAY THEY HAVE NEVER HEARD OF THIS ISSUE BUT WILL BE MORE THAN HAPPY TO CHARGE ME $109.00 PER HOUR TO DIAGNOSE THE ISSUE.