EN

2013 Ford Focus BEV 5 HB FWD

13
Recalls
1895
Complaints
Overall rating

Safety Ratings.

NHTSA’s 5-Star Safety Ratings help consumers compare vehicle safety when searching for a car. More stars mean safer cars.

Frontal Crash
Side Crash
Rollover
Overall Front Star Rating

Combines Driver and Passenger star ratings into a single frontal rating. The frontal barrier test simulates a head-on collision between two similar vehicles, each moving at 35 mph.

Front Driver Side
Front Passenger Side
Overall Side Star Rating

Combines Side Barrier and Side Pole Star Ratings into a single side rating.

Driver
Passenger
Overall Side Pole Star Rating

Combines Side Barrier and Side Pole Star Ratings into a single side rating.

Rollover Star Rating

The Rollover Resistance test measures the risk of rollover in a single-vehicle, loss-of-control scenario.

Rollover Risk: 10.1%

Complaints
Recalls

1895 Complaints

for 2013 FORD FOCUS BEV
11/30/2021
Components: POWER TRAIN
Incident Date: 08/01/2021
Crash: No
Fire: No
Vehicle Identification Number: 1FADP3F2XDL******
Summary

The contact owns a 2013 Ford Focus. The contact stated while driving at an undisclosed speed, the warning light illuminated indicating that the transmission was hot. The contact was forced to stop and allow the transmission to cool down before proceeding whenever the warning light was illuminated. The contact stated that the vehicle would fail to exceed 50 MPH. Additionally, whenever the vehicle was driven for an extended period, the transmission warning light would illuminate. The contact stated that she took the vehicle to the dealer and the TCM was replaced. The contact was also informed that the clutch needed to be replaced. The contact stated that the clutch had been previously repaired under recall however, the vehicle started to experience the failure. The manufacturer was contacted and informed her that she would be responsible for the repair. The failure mileage was 150,000.

11/27/2021
Components: FUEL/PROPULSION SYSTEM
Incident Date: 11/27/2021
Crash: No
Fire: No
Vehicle Identification Number: 1fadp3j27dl******
Summary

Daughter's car has hesitation when driving, took to son who is mechanic. He said it has hesitation, cough idle, loss of power and the gas tank is malformed. He said he looked up the vin and it showed recall 18532-51. I looked on fords website and see that this is recall for their reference number 19S22. My son said this is dangerous because that issue with the fuel tank vacuum could cause the gas tank to crack. I called ford service center to schedule a recall repair but they told me her vin does not show that recall. This car has all the symtoms of the recall, the vin showed up for my son, and the recall is mentioned on fords werbsite. We need to have this repaired. It is a known issue for 2012-2013 ford focuses. Why wouldn't her car be covered??

11/24/2021
Components: FUEL SYSTEM, GASOLINE
Incident Date: 10/29/2021
Crash: No
Fire: No
Vehicle Identification Number: 1FADP3K20DL******
Summary

The contact owns a 2013 Ford Focus. The contact stated that she was unable to add more than 3 gallons of fuel to the vehicle. The contact also stated that the vehicle was taken to the dealer where they stated that the vapor canister needed replacement. The contact stated that for the failure was related to NHTSA Campaign Number: 19V515000 (Fuel System, Gasoline) and 18V735000 (Fuel System, Gasoline) however, the VIN was not included. The contact mentioned that the previous owner had experienced the failure starting in 2018. The vehicle was not repaired. The manufacturer was made aware of the failure and advised the contact to call the NHTSA for assistance. The failure mileage was approximately 65,000.

11/12/2021
Components: STEERING
Incident Date: 01/01/2021
Crash: No
Fire: No
Vehicle Identification Number: 1FADP3F29DL******
Summary

The contact owns a 2013 Ford Focus. The contact stated that while driving at an undisclosed speed, the steering assist fault warning message was displayed. The vehicle lost power steering and the vehicle was difficult to steer. The contact turned off and restarted the vehicle and the failure was corrected. The vehicle was taken to the dealer and diagnosed with steering control module failure. The steering control module and rack and pinion needed to be replaced. The vehicle was not repaired and remained at the dealer. The manufacturer was not made aware of the failure. The failure mileage was approximately 105,000.

11/01/2021
Components: POWER TRAIN,AIR BAGS
Incident Date: 07/01/2020
Crash: No
Fire: No
Vehicle Identification Number: 1fadp3k20dl******
Summary

The contact owns a 2013 Ford Focus. The contact stated that while at a complete stop, the vehicle would hesitate upon the depression of the accelerator pedal without warning. The contact also stated that the passenger’s side air bag was defective and would not recognize an occupant seated in the passenger’s seat. The contact had taken the vehicle to a dealer where they inspected the vehicle and made repairs; however, both failures returned soon after the repairs. The contact stated that she had sent a letter to the manufacturer for assistance but had not received a response. The vehicle was not repaired. The failure mileage was 66,000.

10/29/2021
Components: POWER TRAIN
Incident Date: 08/01/2021
Crash: No
Fire: No
Vehicle Identification Number: 1fadp3f23dl******
Summary

The contact owns a 2013 Ford Focus. The contact stated that the vehicle would hesitate upon the depression of the accelerator pedal without warning. The contact had taken the vehicle to a dealer where repairs to the transmission were performed; however, the failure persisted. The manufacturer had been notified of the failure but offered no assistance. The vehicle was not repaired. The failure mileage was approximately 70,000.

10/27/2021
Components: ELECTRICAL SYSTEM,EXTERIOR LIGHTING,ENGINE
Incident Date: 10/19/2021
Crash: No
Fire: No
Vehicle Identification Number: 1FADP3F2XDL******
Summary

This car started to make loud engine noises which caused the car to shut off then it restarted on it's on I finally got it to parking lot when I cut it off it still was rattling and clacking like I was cranking it up on the left side of engine so I waited till about 30 minutes what ever it was it killed my battery then it started back up again but then through a check engine light on but when I got it checked it wouldn't read any codes so the display on board of the car read transmission shift in reverse but I wasn't in reverse so it was stuck in transmission mode and could not drive it I got it at a shop which they only would say a transmission, but they only wants to put a transmission in with out checking if it could be anything else like a electrical problem but he says no a transmission so now I'm only at 150k miles and this goes out without notice, I even asked about the transmission acuator but he says no the whole transmission, I just got the car like 3 months ago, and that is no good

10/26/2021
Components: UNKNOWN OR OTHER
Incident Date: 09/01/2021
Crash: No
Fire: No
Vehicle Identification Number: 1fadp3k24dl******
Summary

The contact owns a 2013 Ford Focus. The contact stated that while driving 65 MPH, the vehicle stalled. The contact was able to drive to his residence at 40 MPH but felt that the vehicle was running out of fuel. The vehicle was not diagnosed nor repaired by an independent mechanic or dealer. The manufacturer was not made aware of the failure. The contact related the failure to NHTSA Campaign Number: 18V735000 (Fuel System, Gasoline) and NHTSA Campaign Number: 14V495000 (Electrical System). The failure mileage was approximately 93,783.

10/23/2021
Components: POWER TRAIN
Incident Date: 06/21/2021
Crash: No
Fire: No
Vehicle Identification Number: 1FADP3K29DL******
Summary

Transmission. The check engine light came on. After I shut it off it wouldn't start again. If I put it in natural it would start. Brought it to a garage and they said i needed newTransmission. This happened in June. The garage looked it up and said there was a recall on on 2013 focus. Called holt motors in cokato, mn and they said there was no recalls on them.

10/20/2021
Components: POWER TRAIN
Incident Date: 01/01/2017
Crash: No
Fire: No
Vehicle Identification Number: 1FADP3K2XDL******
Summary

The contact owns a 2013 Ford Focus. The contact stated while starting the vehicle, the vehicle started to shudder. The contact stated no warning light was illuminated. The contact took the vehicle to the local dealer but was unaware of the diagnostic result. The contact was also unaware of what repair was performed. The vehicle was repaired but the failure recurred. The contact took the vehicle to a second local dealer, Bill Pierre Ford Service & Parts Department (12531 30th Ave NE, Seattle, WA 98125: (206) 364-1095) on 1/1/2018 but was unaware of the diagnostic test results. The vehicle was repaired but the failure persisted. The manufacturer had been informed of the failure. The failure mileage was approximately 100,000.

10/16/2021
Components: POWER TRAIN
Incident Date: 10/08/2021
Crash: No
Fire: No
Vehicle Identification Number: 1FADP3K23DL******
Summary

Approaching the George Washington bridge, I was in very very heavy traffic, stopping, starting, going super slowly. Warning light came on telling me to get off the road safely and let the transmission rest for 5 minutes. I followed directions then it happened again, stopped, waited, and it happened again. It is a dangerous area to pull off the road, very narrow breakdown lanes, big trucks, etc etc. Apparently, this is a chronic problem with the Ford Focus of certain years. There are some situations when one cannot get off the road safely, so this is potentially very dangerous. If one doesn't follow the directions one can have an even more serious transmission failure.

10/15/2021
Components: STEERING
Incident Date: 10/06/2021
Crash: No
Fire: No
Vehicle Identification Number: 1FADP3F26DL******
Summary

- Steering rack and pinion failed while driving and is currently being repaired at dealership - Safety was out at risk due to the malfunctioning occurring while car was being driven. Steering became extremely difficult and felt as if wheel was locking-up. - Car was taken to dealership twice regarding the malfunction. First resolution was updating the power steering control module software. Steering was fixed for one week before the issue re-appeared while driving. During second visit at the dealership, it was determined that the steering rack and pinion will need replacing. - There was no warning messages or symptoms prior to the malfunctioning occurring.

10/12/2021
Components: POWER TRAIN
Incident Date: 10/12/2021
Crash: No
Fire: No
Vehicle Identification Number: 1FADP3F28DL******
Summary

Transmission stalled on highway. Have had this car three days and already have stalling out and no power problems! This car is a dangerous vehicle! My 17 year old grandson was almost hit by a truck. The dealership said no problems with the transmission on this car, but after reading all the information about the transmission and many other safety issues, all of these cars should be removed and replaced. Ford made a really dangerous car in those years. It should get a zero safety rating. And the locks are a huge safety issue! Platte valley ford in Kearney said they would look at the lock recall when we brought the car back for transmission flush, but after purchasing this dangerous car three days ago, and already having this transmission stalling out problem, it is time to take legal action! [XXX] INFORMATION Redacted PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6).

10/04/2021
Components: ELECTRICAL SYSTEM,UNKNOWN OR OTHER,ENGINE
Incident Date: 10/01/2021
Crash: No
Fire: No
Vehicle Identification Number: 1fadp3k26dl******
Summary

Powertrain loss and loss of engine power, power control module. Engine failure on a busy highway. Putting me at risk of an accident. The car has been serviced by an independent service center. Has not yet been inspected by the manufacturer. Check engine and other warning lamps appeared

09/26/2021
Components: STEERING
Incident Date: 09/25/2021
Crash: No
Fire: No
Vehicle Identification Number: 1FADP3F21DL******
Summary

On September 25, 2021 around 11:30pm, I was driving and the steering wheel happened to lock out of nowhere and I’m not able to turn correctly. It was a very dangerous situation and I couldn’t turn and the car was going straight. I was very close to get into a car accident. I bought car without any issues and I’ve been taking good care of it and out of nowhere the steering wheel locked on me and gave me a signal saying “steering loss stop safely” i went to advanced parts to have it tested on a Sunday and they said I needed to replace my catalyst system efficiency which I was aware of that needed to replaced but nothing else showed besides the code they gave me P0420. The vehicle hasn’t been Inspected or component by a insurance company or others.

09/23/2021
Components: POWER TRAIN
Incident Date: 07/19/2021
Crash: No
Fire: No
Vehicle Identification Number: 1FADP3K20DL******
Summary

The contact owns a 2013 Ford Focus. The contact stated that while driving in a parking garage, the accelerator pedal was depressed, and the engine just revved as the vehicle failed to move forward while in drive. The contact stated that the vehicle rolled backwards as she then depressed the brake pedal and attempted to shift to park however, the gear shifter failed to move. The contact waited for a few minutes and was able to shift to park and turn the vehicle off. The contact was able to restart the vehicle however, the shifter was still difficult to move to drive. After a couple more minutes the vehicle was able to shift to drive but the vehicle hesitated and jerked before the contact was able to drive the vehicle. The vehicle was taken to the dealer where the contact was informed of a transmission recall. The dealer informed her that the transmission module was on backorder. The vehicle was temporally repaired however, the failure recurred several days later. The contact stated that on 8/6/2021 the transmission failure reoccurred while driving on a bridge. The contact stated that the engine revved, rolled forward, and the vehicle finally engaged to resume normal driving. The dealer was notified of the failure again and the vehicle was towed to the dealer. Once again, a temporary fix was performed on the transmission. The contact stated that “Service Transmission” was displayed once she retrieved the vehicle from the dealer for the second time. The contact called the dealer and was advised not to drive the vehicle. The manufacturer was not notified of the failure. The approximate failure mileage was 78,000.

09/19/2021
Components: TIRES
Incident Date: 09/15/2021
Crash: No
Fire: No
Vehicle Identification Number: 1fadp3f26dl******
Summary

Size p215/55r16 Tire blew out on the freeway. After close inspection discovered that the blown out tire had severe tread separation. After closer inspection of the other tires on the car, I discovered another tire identical to the blown out tire also has tread separation. The tires on the vehicle have a least one year of tread on them.

09/15/2021
Components: UNKNOWN OR OTHER
Incident Date: 09/11/2021
Crash: No
Fire: No
Vehicle Identification Number: 1FADP3R46DL******
Summary

The power of the car (a 2013 Ford Focus Electric) simply STOPPED within a few seconds of the warning message. A red triangle appeared on the dash with the message Stop Safely Now. I was surprised and pulled over. My safety was at risk because had I been making a left turn in traffic, I would likely NOT HAVE SURVIVED. I was on a country road and able to pull over immediately. The car lost power within seconds and would not move. After my car was towed away, I learned: This is a defect that FORD knows about; it has been confirmed in one of their technical safety bulletins (TSB 17-0045.) It ought to be a RECALL. It is a huge safety issue. The car was towed to a Ford dealership parking lot and could be inspected.

09/15/2021
Components: STEERING
Incident Date: 09/15/2021
Crash: No
Fire: No
Vehicle Identification Number: 1FADP3F2XDL******
Summary

As I was driving down the road my power steering went out. I pulled over and tried to turn the car off and on and had no luck. I then got a warning that said my power steering malfunctioned. I do not know what I would have done if I were on the interstate as I had been 2 minutes earlier. I cannot believe I am alive. This is the second time something like this has happened. The other time I just had my car stall out on the interstate as I drove down it. That time it was a transmission issue.

09/03/2021
Components: UNKNOWN OR OTHER
Incident Date: 08/23/2021
Crash: No
Fire: No
Vehicle Identification Number: 1FADP3F23DL******
Summary

When accelerating the vehicle pulls back to shift and then will release when going up in RPM’s. After filling car with gas and when on the break the car will stall and takes time to restart the car. Had to pay out of pocket for recall 18S32 due to initially having it looked out and Ford closed out the recall because they recalibrated but did not actually fix the issue so 2 months later I had to pay out of pocket for the recall.

08/25/2021
Components: FUEL SYSTEM, GASOLINE
Incident Date: 11/01/2019
Crash: No
Fire: No
Vehicle Identification Number: 1FADP3K20DL******
Summary

The contact owns a 2013 Ford Focus. The contact stated while driving at various speeds, the vehicle stalled on multiple occasions. The contact indicated that during the failure there was fuel in the fuel tank. The cause of the failure was not determined. The manufacturer was notified of the failure and informed the contact that the vehicle was included in the NHTSA Campaign Number: 19V515000 (Fuel System, Gasoline). The contact indicated that the vehicle had experienced the same failure listed in the recall. The failure mileage was 120,000.

08/24/2021
Components: ENGINE
Incident Date: 08/23/2021
Crash: No
Fire: No
Vehicle Identification Number: 1fadp3f25dl******
Summary

When pulling out on a hill or incline the car hesitates and seems to fall on its face for a short time then it finally picks up and has power. It just feels like it only has ten percent of power. It puts myself and others at risk of being in an accident , especially when pulling out into traffic. It could cause a side impact or rear collision very easily. I have driven a streight shift all my life and never ever had a vehicle seem to stall like this . I try and wait for a very large gap in traffic to pull out. On a hill in traffic I am afraid of getting rear ended trying to get pulled out and going. This has happened several times, it is intermittent .the car has only 60,000 miles, so it isn’t worn out.

08/24/2021
Components: UNKNOWN OR OTHER
Incident Date: 08/14/2021
Crash: No
Fire: No
Vehicle Identification Number: 1fadp3f22dl******
Summary

Our Ford focus is in the shop for its third transmission module problem.

08/19/2021
Components: POWER TRAIN
Incident Date: 07/02/2021
Crash: No
Fire: No
Vehicle Identification Number: 1FADP3J22DL******
Summary

On this 2013 ford focus titanium. ,the transmission would shutter and go into neutral i almost got smashed by a semi truck when my focus would not move forward it went into neutral, NY friend has a ford Fiesta and he and his girl friend was hit from behind by a large diesel truck and suffered back head and leg injuries u have kids so we would have been seriously hurt or dead anyway my car is in the ford repair and they did the tcm and since rhe clutch recall ended July 31 and my appointment was made before rhat but ford didn't have openings and I was told to come in August and now they want me to Pay for the repair I can't afford it recall should fix it anyway that is a dangerous transmission now I'm forced to leave my car there until I can save money to have it fix that's crap now I have no car and no money pandemic is making it hard

08/13/2021
Components: FUEL/PROPULSION SYSTEM
Incident Date: 08/01/2021
Crash: No
Fire: No
Vehicle Identification Number: 1FADP3F26DL******
Summary

The car stalled several times while driving. After a mechanics evaluation it was determined that there was a fuel delivery problem. After further evaluation it was confirmed that the problem was a defective purge solenoid. This item was recalled by Ford. However, they did not include this vehicle (by date) in the recall. The recall lists cars made until July 2012 and this vehicle was manufactured in May of 2013. The effect of the defective purge solenoid caused damage to other components of the fuel delivery system. I am now forced to pay for the repairs out-of-pocket. For a problem that is known by (and recalled by) Ford but is excluded from the recall. NOT FAIR

08/09/2021
Components: POWER TRAIN
Incident Date: 07/21/2021
Crash: No
Fire: No
Summary

The contact owns a 2013 Ford Focus. The contact stated that the vehicle failed to reverse. The check transmission message was displayed. The vehicle was taken to the residence. The vehicle was taken to an independent mechanic where service was denied. The vehicle was taken to the local dealer to be diagnosed. The contact was informed that there was bearing slipping, grinding and the transmission needed to be replaced. The vehicle was not repaired. The manufacturer was notified of the failure. The failure mileage was approximately 70,000. The VIN was not available.

08/08/2021
Components: UNKNOWN OR OTHER
Incident Date: 08/05/2021
Crash: No
Fire: No
Vehicle Identification Number: 1FADP3E28DL******
Summary

I was driving down the road and getting ready to stop at a red light but all of a sudden my car died completely. Lost all power including electrical and mechanical. Luckily there was no one in front of me so there was no accident but I was forced to push the car out of the middle of the intersection. It still isn't working. The battery is brand new and when I charge it it charges up like it should so I definitely think it's something else on the car causing the issue. I had no warning lights on or anything.

08/06/2021
Components: POWER TRAIN
Incident Date: 08/05/2021
Crash: No
Fire: No
Vehicle Identification Number: 1FADP3F29DL******
Summary

The transmission control module (TCM) failed on my 2013 Ford Focus again. This resulted in me loosing the ability move my car while in an intersection putting my safety and other drivers safety at risk. This required me to get out of my car in an intersection to push it to the side of the road with the assistance of other drivers, further putting our safety at risk. This is not the first time this has happened (loss of driving power in an intersection), and I have had this component and other transmission related components repaired under warranty multiple times by ford dealerships. There were no check engine lights or warning lamps that indicated the problem was going to occur before the vehicle failed.

08/06/2021
Components: UNKNOWN OR OTHER
Incident Date: 08/06/2021
Crash: No
Fire: No
Vehicle Identification Number: 1FADP3E28DL******
Summary

I was driving and all of a sudden my car just shut down. Completely. It has not electrical power or anything.

08/05/2021
Components: ELECTRICAL SYSTEM
Incident Date: 06/08/2020
Crash: No
Fire: No
Vehicle Identification Number: 1FADP3R4XDL******
Summary

The contact owns a 2013 Ford Focus Electric. The contact stated while turning off the vehicle, the lights and radio remained operational which resulted in the battery being drained. The vehicle was diagnosed and repaired; however, the failure persisted. The manufacturer was not informed of the failure. The failure mileage was approximately 45,000.

08/01/2021
Components: UNKNOWN OR OTHER
Incident Date: 07/30/2021
Crash: No
Fire: No
Vehicle Identification Number: 1FADP3E28DL******
Summary

Was driving and had stoppedat a red light. Car died andwould not start again. Has not started since

07/26/2021
Components: POWER TRAIN
Incident Date: 07/26/2021
Crash: No
Fire: No
Vehicle Identification Number: 1FADP3F24DL******
Summary

Transmission fault service now It has a recall but for will not doing it with out me paying for it they told me 10 year or 150000 miles the last owner had it done 3 times in the last 2 years

07/23/2021
Components: ENGINE
Incident Date: 07/17/2021
Crash: No
Fire: No
Vehicle Identification Number: 1fadp3f27dl******
Summary

Clutch and actuators , car only has 80,000 miles. $3500 transmission repair .

07/16/2021
Components: POWER TRAIN,FUEL/PROPULSION SYSTEM
Incident Date: 09/17/2017
Crash: No
Fire: No
Vehicle Identification Number: 1fadp3f25dl******
Summary

After driving my vehicle it stalls once it is stopped and I try to press the gas. This can cause a collision. This can either be the fuel system which they did have a recall on my car but the dealership decided it wasn't needed at the time. It could also be the power train. This incident has occurred multiple times since 2017.

07/15/2021
Components: POWER TRAIN,ENGINE,FUEL/PROPULSION SYSTEM
Incident Date: 07/15/2021
Crash: No
Fire: No
Vehicle Identification Number: 1FADP3K22DL******
Summary

Check engine light came on. Before I had a chance to get it checked, the engine wouldn't start after refueling until trying on the fourth time. Took the car to a parts store and the code read P1450. An October 25, 2018 recall acknowledged a problem with 2012-18 Ford Focuses with a 2.0L engine. Although this problem is clearly acknowledged with this same year, model, and engine, my VIN is allegedly not covered in the recall. Dealer will not service the car under the recall.

07/02/2021
Components: UNKNOWN OR OTHER
Incident Date: 07/02/2021
Crash: No
Fire: No
Vehicle Identification Number: 1FADP3F22DL******
Summary

I had a recall for door latches to the ford focus My back passenger door automatically open while my son was sitting in his car on when I was making a left on a street Took my vehicle to Riverside ford an their technician told me they couldn't repair the door latches because the recall expired

06/28/2021
Components: POWER TRAIN
Incident Date: 06/26/2021
Crash: No
Fire: No
Vehicle Identification Number: 1FADP3N27DL******
Summary

The contact owns a 2013 Ford Focus. The contact’s daughter stated that while driving 60 mph, the vehicle stalled with a message stating that the transmission was overheating. The vehicle was towed and was awaiting a diagnostic test and repair. The manufacturer was informed of the failure, and the contact was referred to the dealer for assistance. The failure mileage was approximately 155,000.

06/24/2021
Components: POWER TRAIN
Incident Date: 06/16/2021
Crash: No
Fire: No
Vehicle Identification Number: 1FADP3F23DL******
Summary

Ford issued a recall on the TCM/ clutch in 2019. This recall was to fix the shuttering in shifting. My focus was repaired by a Ford dealership in 2019 in accordance to the recall. My focus is shuttering again when accelerating. The car has no warning lamp for this issue. I recently had the car in to a ford dealership for diagnostics and they confirmed that the clutch is in need of replacement again. I have contacted ford directly and they refuse to cover the cost of a new clutch. The shuttering affects proper acceleration which is a safety issue.

06/19/2021
Components: POWER TRAIN
Incident Date: 06/12/2021
Crash: No
Fire: No
Vehicle Identification Number: 1FADP3F26DL******
Summary

This is car is in low mileage. But the transmission has been not worked twice

06/16/2021
Components: STEERING
Incident Date: 06/12/2021
Crash: No
Fire: No
Summary

The contact owns a 2013 Ford Focus. The contact stated while reversing out of the garage, the power steering malfunctioned causing the steering wheel to become very difficult to turn in either direction. The vehicle was towed to an independent mechanic who diagnosed that the steering rack and pinion was faulty and needed to be replaced. The vehicle was not yet repaired. The manufacturer and local dealer were notified of the failure. The failure mileage was 64,000. Vin was not available. Consumer stated mechanic has custody of the old rack and pinion needs to evaluate it.

06/03/2021
Components: ENGINE
Incident Date: 05/31/2021
Crash: No
Fire: No
Vehicle Identification Number: 1fadp3f28dl******
Summary

Two weeks after purchasing vehicle from a used car dealer, started having severe transmission shudders and car shut down stating the transmission was in need of repair. Had vehicle towed to dealership where diagnosis determined transmission needs replacing. Upon researching on line,, cars.com states NHTSA vehicle safety recall was issued for the transmission and also “copilot” states on line that a recall was issued on this vehicle power shift transmission,,, only two of many complaints on line about the transmission in 2013 Ford Focus .. However Ford states there is no safety recall .. only an extended warranty customer satisfaction warranty for transmission clutch slippage ,, which ended last august , campaign #14M01... What am I to do ? ... the price quoted for a new clutch exceeds the value of the car....

06/02/2021
Components: FUEL SYSTEM, GASOLINE
Incident Date: 07/01/2016
Crash: No
Fire: No
Vehicle Identification Number: 1fadp3k20dl******
Summary

The contact's mother owns a 2013 Ford Focus. The contact stated that while driving at various speeds, the vehicle hesitated without warning while depressing the accelerator pedal. The vehicle was taken to an unknown dealer and was repaired under NHTSA Campaign Number: 19V515000 (Fuel System, Gasoline) however, the failure persisted after repair. The contact had taken the vehicle back to the same dealer on numerous occasions, but after each visit, the failure persisted. The manufacturer was notified of the failure and offered no assistance. The contact was referred to NHTSA to file a safety complaint. The vehicle was not repaired. The failure mileage was unknown.

06/01/2021
Components: ENGINE
Incident Date: 12/01/2019
Crash: No
Fire: No
Vehicle Identification Number: 1FADP3J27DL******
Summary

The contact owns a 2013 Ford Focus. The contact stated while driving 45 mph, the vehicle stalled. The contact stated that the check engine and service now warning lights were illuminated. The vehicle was not drivable. The contact towed the vehicle to the local dealer, where it was diagnosed with needing a spark plug and the fuel injector to be replaced. The vehicle was repaired but continued to experience the failure. The contact also stated that the vehicle was started and the parking aid fault, serviced required warning light was illuminated. The vehicle was not diagnosed nor repaired. A dealer was not contacted. The manufacturer was informed of the failure. The failure mileage was approximately 75,000.

06/01/2021
Components: POWER TRAIN
Incident Date: 05/17/2021
Crash: No
Fire: No
Vehicle Identification Number: 1FADP3F2XDL******
Summary

HMM...there was not an incident to report per say but the next button stated incident report. I am more or less reporting a complaint due to my 2013 Ford Focus has been at AutoNation Ford since 5/17/21 for three recalls but only one has been taken care of and according to the advisor Susan Lee on Recall # 14M02 for TCM, that once they perform the reset procedure that my car may have 50/50 chance of starting due to the dual clutch transmission causing me to replace the clutches at my expense out of pocket. This I do not understand since my car was running before I took it in for the recall. I simply was Secondly, the system haven't confirmed the other two recalls because the mechanic apparently never completed them while having my car for the past two weeks which I thought he would. I am filing this complaint for safety reason because I was advised that I could just take my car without having the TCM reset and take a chance of my car still being able to start or not and I would like to know if the repair of the recall may stop my car from starting then why should I be held responsible for a replacement of the dual clutches for my transmission?

05/27/2021
Components: ELECTRICAL SYSTEM
Incident Date: 05/27/2021
Crash: No
Fire: No
Vehicle Identification Number: 1FADP3F28DL******
Summary

The contact owns a 2013 Ford Focus. The contact stated while driving 73 mph, the contact heard a loud knocking sound and received an electrical shock from the steering wheel. The contact sustained a numb left arm due to the electrical shock but medical attention was not sought. There was no warning light illuminated. The vehicle was not taken to a dealer nor independent mechanic to be diagnosed. The vehicle was not repaired. The manufacturer had not been informed of the failure. The failure mileage was approximately 142,938.

05/24/2021
Components: POWER TRAIN
Incident Date: 04/23/2021
Crash: No
Fire: No
Vehicle Identification Number: 1FADP3F27DL******
Summary

When i press the gas in my car my car starts to shake when it goes into gear it is a transmission issue i have been checking recalls and it matches the transmission recall but it says their are no active recalls on my car what do i do

05/20/2021
Components: LATCHES/LOCKS/LINKAGES
Incident Date: 04/17/2017
Crash: No
Fire: No
Vehicle Identification Number: 1FADP3F21DL******
Summary

The contact owns a 2013 Ford Focus. The contact stated while driving at various speeds, the trunk inadvertently opened. The contact stated that on several occasions the trunk failed to open as needed. The contact also stated that the vehicle occasionally stalled while stopped at a stop sign or red light. The contact stated no warning light was illuminated. The vehicle was taken to the local dealer where the trunk was repaired however, the failure persisted. The manufacturer had been informed of the failure and informed the contact that the vehicle was not under warranty. The failure mileage was unknown.

05/15/2021
Components: POWER TRAIN
Incident Date: 05/25/2020
Crash: No
Fire: No
Vehicle Identification Number: 1FADP3F26DL******
Summary

I PURCHASED MY VEHICLE APRIL 2020. DROVE FINE FOR A WHILE AND THEN STARTED TO SHUTTER AND SHAKE WHEN TAKING OFF FROM A STOP. I LITERALLY HAVE TO FLOOR IT TO GET IT TO QUIT. THIS SEEMS TO BE GETTING WORSE.

05/15/2021
Components: STRUCTURE,LATCHES/LOCKS/LINKAGES,ENGINE
Incident Date: 06/05/2020
Crash: No
Fire: No
Vehicle Identification Number: 1FADP3K28DL******
Summary

I TOOK MY FORD FOCUS 2013 INTO THE FORD DEALERSHIP ON JUNE 2020. THERE WAS A RECALL FOR THE DOOR LATCHES 20S30 CODE. THE DEALERSHIP SAID THEY TOOK CARE OF IT. I JUST CHECKED ONLINE AND IT’S HASN’T BEEN FIXED. IT’S BEEN ALMOST A YEAR AND WE’VE BEEN DRIVING IT WITH A NEWBORN BABY NOT KNOWING THAT THEY HAVEN’T FIXED THE RECALL.

05/13/2021
Components: UNKNOWN OR OTHER
Incident Date: 07/29/2019
Crash: No
Fire: No
Vehicle Identification Number: 1FADP3K26DL******
Summary

TL* THE CONTACT OWNS 2013 FORD FOCUS. THE CONTACT STATED THAT WHILE HER MOTHER WAS DRIVING 40 MPH, THE VEHICLE SHUDDERED AND LOSS MOTIVE POWER. THE VEHICLE INDEPENDENTLY DECELERATED. THE DRIVER CONTINUED DRIVING TO THE RESIDENCE WITH THE VEHICLE CONTINUING TO SHUDDER. THE VEHICLE WAS TAKEN TO BEECHMONT FORD, INC. (600 OHIO PIKE, CINCINNATI, OH 45245, (513) 752-6611) HOWEVER, THE MECHANIC WAS UNABLE TO DUPLICATE THE FAILURE. THE VEHICLE WAS NEXT TAKEN TO MIKE CASTRUCCI FORD (1020 OH-28, MILFORD, OH 45150, (513) 275-1048) HOWEVER, THE MECHANIC WAS UNABLE TO DETERMINE THE CAUSE OF THE FAILURE. THE MECHANIC PERFORMED SERVICE UNDER NHTSA CAMPAIGN NUMBER: 18V735000/19V515000 (FUEL SYSTEM, GASOLINE) WHICH FAILED TO FIX THE VEHICLE. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 220,000.

05/10/2021
Components: POWER TRAIN
Incident Date: 05/09/2021
Crash: No
Fire: No
Vehicle Identification Number: 1FADP3F20DL******
Summary

I NEED THE CONTROL MODULE FOR THE TRANSMISSION SYSTEM AND THE PART IS ONLY AVAILABLE AT THE FORD DEALERSHIP. I WAS UNABLE TO GET THE PART BECAUSE THEY HAVE 20,000 ON BACK ORDER BECAUSE THIS HAS BEEN A COMMON ISSUE. THIS PART CAUSES MY TRANSMISSION TO GO HAYWIRE AT TIMES. OFTEN SENDING MY RPMS TO HIGH LEVELS AS SOON AS I ATTEMPT TO ACCELERATE. THE LAST TIME THIS HAPPENED I WAS DROPPING MY SON OFF AT DAYCARE AND THE CAR JOLTED FORWARD AS SOON AS I HIT THE GAS TO LEAVE MY DRIVEWAY AND AS I STARTED TO ACCELERATE TO THE SPEED LIMIT OF 45 MPH I COULD HEAR MY ENGINE WORKING REALLY HARD AND THE RPMS WERE ALL THE WAY UP AT 3. MY CAR WAS STRUGGLING TO SWITCH GEARS.

05/10/2021
Components: POWER TRAIN
Incident Date: 04/10/2021
Crash: No
Fire: No
Vehicle Identification Number: 1FADP3F21DL******
Summary

THE DPS6 POWERSHIFT TRANSMISSION USED IN THE 2013 FORD FOCUS HAS WELL KNOWN PROBLEMS WITH SHUDDERING AND JERKING WHILE ACCELERATING IN LOW GEARS. DURING RAIN WHEN THE STREETS ARE WET IT JERKS ENOUGH TO CAUSE THE CAR TO LOSE TRACTION MAKING IT IMPOSSIBLE TO SAFELY ACCELERATE THROUGH AN INTERSECTION.

05/06/2021
Components: STEERING
Incident Date: 05/06/2021
Crash: No
Fire: No
Vehicle Identification Number: 1FADP3K23DL******
Summary

STEERING FELT A LITTLE STICKY. LAST NIGHT I LOST ALL POWER STEERING AND AN ALERT CAME UP THAT SAID 'STEERING FAULT SERVICE NOW' AND THIS MORNING I STARTED IT AND IT SAID 'STEERING LOSS PARK SAFELY' AND THE STEERING WHEEL DOESN'T MOVE AT ALL. ALMOST WENT OFF THE ROAD WHEN I LOST POWER STEERING LAST NIGHT

05/03/2021
Components: FUEL/PROPULSION SYSTEM
Incident Date: 10/01/2020
Crash: No
Fire: No
Vehicle Identification Number: 1FADP3K29DL******
Summary

MY CAR WHEN AT IDLE OR DRIVING AT LOW RPM (900-2000) WILL STALL OUT AND NOT START FOR A WHILE. IVE REPLACED FUEL PRESSURE SENSORS AND THE INJECTION PUMP, AND IT STILL STALLING.

04/28/2021
Components: FUEL SYSTEM, GASOLINE
Incident Date: 03/29/2021
Crash: No
Fire: No
Vehicle Identification Number: 1FADP3K28DL******
Summary

TL* THE CONTACT OWNS A 2013 FORD FOCUS. THE CONTACT STATED THAT WHILE DRIVING AT VARIOUS SPEEDS, THE VEHICLE STALLED WHILE DEPRESSING THE ACCELERATOR PEDAL. THE CHECK ENGINE AND INFORMATION WARNING LIGHTS WERE ILLUMINATED. THE CONTACT STATED THAT SHE NOTICED THAT THE FAILURE ONLY OCCURRED WHEN THE FUEL LEVEL WAS NOT AT FULL CAPACITY. UPON INVESTIGATION, THE CONTACT LINKED THE FAILURE TO NHTSA CAMPAIGN NUMBER: 19V515000 (FUEL SYSTEM, GASOLINE) HOWEVER, THE VIN WAS NOT INCLUDED. THE CONTACT CALLED ZEIGLER FORD OF LOWELL (11979 FULTON ST E, LOWELL, MI 49331, (800) 646-4660) AND WAS THEN REFERRED TO THE MANUFACTURER FOR ASSISTANCE. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE AND REFERRED HER TO NHTSA FOR ASSISTANCE. THE VEHICLE WAS NOT REPAIRED. THE FAILURE MILEAGE WAS APPROXIMATELY 115,000.

04/21/2021
Components: POWER TRAIN
Incident Date: 04/15/2021
Crash: No
Fire: No
Vehicle Identification Number: 1FADP3F22DL******
Summary

WHILE DRIVING THE TRANSMISSION FAULT SERVICE LIGHT COMES ON AND THE ENGINE REVELS AND TRANSMISSION HAS NO POWER. IT IS UNSAFE BECAUSE IT HAPPENS WHILE IN TRAFFIC. VECHICKEBWAS TAKEN TO FORD DEALERSHIP AND THEY CLAIMED THEY COULD NOT FIND ISSUE BECAUSE THE LIGHT WAS NOT ON AT THE TIME THE VEHICLE WAS TAKEN IN.

04/10/2021
Components: POWER TRAIN,ELECTRICAL SYSTEM,FUEL/PROPULSION SYSTEM
Incident Date: 02/14/2021
Crash: Yes
Fire: No
Vehicle Identification Number: 1FADP3F2XDL******
Summary

DOESN'T ACCELERATE HALF THE TIME WHEN I HIT GAS. DOESN'T GO REVERSE HALF THE TIME I PUT IT IN REVERSE. SHUTS OFF RANDOMLY. SHAKES , SHUTTERS. HAD CODES P07A3 AND P2872 SHOW UP AND FORD SAID THEY AREN'T TRANSMISSION RELATED EVEN THO BOTH CODES HAVE THE WORD " TRANSMISSION IN THE CODE SUMMARY. COULDN'T GET INVOLVED IN 55MILL LAWSUIT BECAUSE I HAVEN'T HAD 2 REPAIRS ON IT. BEEN IN SHOP SINCE 50K MILES GETTING SENIORS AND STUFF REPLACED. CAR HAS NEVER IMPROVED EVEN THO I KEEP SPENDING MONEY. IT'S BEEN IN SHOP 3 WEEKS NOW. THEY SAID MIGHT BE TRANS ISSUE NOW BUT THE RADIATOR IS MESSED UP AND THEY CAN'T PROCEED WITHOUT 600 DOLLARS. HELP BEFORE CAR KILLS SOME1. MILLIONS OF YOUTUBE VIDEOS SHOW SAME ISSUES I HAVE. FORD DON'T DO ANYTHING BUT DENY CAUSE 1.8 CARS OUT THERE FROM THE SAME ASSEMBLY PLANT MINE IS FROM WITH SAME ISSUES

04/06/2021
Components: FUEL/PROPULSION SYSTEM
Incident Date: 04/01/2021
Crash: No
Fire: No
Vehicle Identification Number: 1FADP3K28DL******
Summary

CAR FILING HARD, STALLING OUT WHEN ACCELERATING. COMPLETE STALL/FAILURE UNABLE TO RESTART WHILE DRIVING AT 55+ MPH. ALMOST GOT REAR ENDED. MORE ISSUES THE LESSGAS THE CAR HAS.

04/05/2021
Components: ENGINE AND ENGINE COOLING,POWER TRAIN
Incident Date: 02/22/2021
Crash: No
Fire: No
Vehicle Identification Number: 1FADP3F2XDL******
Summary

TL* THE CONTACT OWNS A 2013 FORD FOCUS. THE CONTACT STATED WHILE THE VEHICLE WAS STATIONARY, THE VEHICLE FAILED TO RESPOND WHEN THE ACCELERATOR PEDAL WAS DEPRESSED. THE CONTACT ALSO STATED THAT WHILE DRIVING AT VARIOUS SPEEDS, THE VEHICLE SHOOK ABNORMALLY AND SHUDDERED. THE CONTACT STATED THAT THE CHECK ENGINE WARNING LIGHT WAS ILLUMINATED. THE VEHICLE WAS TAKEN TO TODD JUDY FORD EAST (7891 MACCORKLE AVE SE, CHARLESTON, WV 25315) WHERE IT WAS DIAGNOSED WITH THE RADIATOR NEEDING TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS INFORMED OF THE FAILURE. THE CONTACT WAS INFORMED THAT THE VEHICLE WAS NO LONGER UNDER WARRANTY. THE FAILURE MILEAGE WAS APPROXIMATELY 120,000.

04/01/2021
Components: VEHICLE SPEED CONTROL,ENGINE
Incident Date: 03/31/2021
Crash: No
Fire: No
Vehicle Identification Number: 1FADP3F22DL******
Summary

WHEN I DRIVE IN THE RAIN MY CAR WILL SPUTTER AND LOSE SPEED. THE OIL LIGHT AND BATTERY LIGHT TURNS ON AND IT DIES. I CAN GET IT TO TURN OVER BUT IT IMMEDIATELY DIES.I HAVE HAD TO GET IT TOWED TWICE. STILL CAN'T FIGURE OUT THE PROBLEM.

03/30/2021
Components: FUEL SYSTEM, GASOLINE
Incident Date: 11/02/2020
Crash: No
Fire: No
Vehicle Identification Number: 1FADP3F22DL******
Summary

TL* THE CONTACT OWNS A 2013 FORD FOCUS. THE CONTACT STATED THAT THE VEHICLE HAD BEEN REPAIRED UNDER EITHER NHTSA CAMPAIGN NUMBER: 18V735000 (FUEL SYSTEM, GASOLINE) OR 19V515000 (FUEL SYSTEM, GASOLINE) AT JACKY JONES FORD LINCOLN, INC. (714 NEW HWY 68, SWEETWATER, TN 37874, (423) 337-5066). THE CONTACT STATED THAT AFTER THE RECALL REPAIR, THE INSTRUMENT CLUSTER PROVIDED ERRONEOUS INFORMATION. THE CONTACT STATED THAT WHILE REFUELING, THE VEHICLE NO LONGER ALLOWED THE SAME AMOUNT OF FUEL TO BE ADDED TO THE FUEL TANK AS BEFORE THE RECALL REPAIR. THE CONTACT CALLED THE SAME DEALER AND WAS REFERRED TO THE MANUFACTURER FOR ASSISTANCE. THE MANUFACTURER WAS CONTACTED AND CONFIRMED THAT THE VEHICLE HAD BEEN REPAIRED UNDER THE RECALL. THE MANUFACTURER THEN REFERRED THE CONTACT TO THE NHTSA FOR ASSISTANCE. THE APPROXIMATE FAILURE MILEAGE WAS 50,997.

03/30/2021
Components: STEERING
Incident Date: 03/13/2021
Crash: No
Fire: No
Vehicle Identification Number: 1FADP3K27DL******
Summary

I WAS DRIVING ON THE STREET WHEN MY STEERING GOT REALLY HARD AND MADE IT DIFFICULT TO STEER THE VEHICLE ALMOST CAUSING ME TO CRASH INTO A POLE. UNABLE TO STEER SAFELY.

03/28/2021
Components: POWER TRAIN,VEHICLE SPEED CONTROL,ENGINE
Incident Date: 03/05/2021
Crash: No
Fire: No
Vehicle Identification Number: 1FADP3K22DL******
Summary

I WAS DRIVING ON THE FREEWAY AT THE POSTED SPEED OF 65 MPH WHEN THE CAR ENGINE RPM DROPPED TO 2000 AND THEN BACK UP TO 4000 THE CAR IMMEDIATELY SLOWED TO 50 MPH CAUSING TRAFFIC BEHIND ME TO SLAM IN THEIR BRAKES. THE CAR WOULDN'T SHIFT TO SPEED UP CAUSING ME TO PULL OVER AND CREEP TO A GAS STATION.

03/21/2021
Components: POWER TRAIN,ELECTRICAL SYSTEM,ENGINE
Incident Date: 03/20/2021
Crash: No
Fire: No
Vehicle Identification Number: 1FADP3F28DL******
Summary

MY 2013 FORD FOCUS WOULD NOT RANDOMLY START THE OTHER EVENING, AFTER A COUPLE TRIES IT STARTED. ON THE WAY HOME IT WOULD NOT SHIFT PROPERLY AND ACTING LIKE IT WAS GOING TO STALL. MY ENGINE LIGHT CAME ON, WHICH NEVER HAD BEFORE. SO THE NEXT MORNING I WENT TO GO TAKE IT TO AUTO ZONE TO HAVE THEM DO A DIAGNOSTIC AND MY VEHICLE STARTED RIGHT UP, HOWEVER IT WOULD NOT GO INTO REVERSE. I HAVE READ THERE HAVE BEEN SEVERAL ISSUES WITH THE FOCUS' TRANSMISSION.

03/17/2021
Components: STEERING
Incident Date: 03/17/2021
Crash: No
Fire: No
Vehicle Identification Number: 1FADP3K23DL******
Summary

STEERING ASSIST ON VEHICLE INTERMITTENTLY GOES OUT. THIS HAS ONLY HAPPENED TO ME WHEN STARTING THE VEHICLE COLD. DASH READ "STEERING ASSIST FAULT. SERVICE REQUIRED." THIS HAS HAPPENED SEVERAL TIMES IN THE PAST. FORD HAS CLAIMED IT IS SOFTWARE RELATED. I'VE TAKEN IT TO THE DEALERSHIP ON MORE THAN ONE OCCASION. I AM WORRIED THAT THIS WILL HAPPEN WHEN I AM DRIVING. I AM AFRAID OF BEING STUCK OUT SOMEWHERE WITHOUT BEING ABLE TO STEER. I HAVE READ REPORTS OF THIS HAPPENING TO MOTORISTS. THIS IS A COMMON ISSUE THAT IS WELL KNOWN TO THE ONLINE COMMUNITY. FORD HAS HAD STEERING ASSIST RECALLS ON OTHER VEHICLES IN THE PAST. THIS IS AN ISSUE WHICH SHOULD BE ADDRESSED.

03/11/2021
Components: POWER TRAIN
Incident Date: 03/09/2021
Crash: No
Fire: No
Summary

TL* THE CONTACT OWNS A 2013 FORD FOCUS. THE CONTACT STATED WHILE DRIVING 45 MPH, THE POWER STEERING ASSIST FAILED MAKING THE VEHICLE UNDRIVABLE. THE CONTACT STATED NO WARNING LIGHT WAS ILLUMINATED. THE CONTACT HAD THE VEHICLE TOWED TO COLLEY FORD (1945 AUTO CENTRE DR, GLENDORA, CA 91740) WHERE IT WAS DIAGNOSED WITH THE POWER STEERING ASSIST NEEDING TO BE REPLACED. THE VEHICLE HAD NOT BEEN REPAIRED AS OF YET. THE MANUFACTURER HAD NOT BEEN INFORMED OF THE FAILURE. THE FAILURE MILEAGE WAS APPROXIMATELY 112,000. THE VIN WAS NOT AVAILABLE.

03/01/2021
Components: VISIBILITY/WIPER
Incident Date: 01/01/2021
Crash: No
Fire: No
Vehicle Identification Number: 1FADP3K22DL******
Summary

TL* THE CONTACT OWNS A 2013 FORD FOCUS. THE CONTACT STATED THAT THE WINDSHIELD WIPERS FAILED TO OPERATE AS INTENDED. THE CONTACT STATED THAT THE CHECK ENGINE WARNING LIGHT WAS ILLUMINATED. THE VEHICLE WAS TAKEN TO THE LOCAL DEALER PRIORITY FORD (3420 N MILITARY HWY, NORFOLK, VA 23518, (757)583-3673) WHERE IT WAS DIAGNOSED WITH NEEDING THE BODY SECURITY MODULE (BSM) FUSE BOX TO BE REPLACED. THE VEHICLE WAS REPAIRED HOWEVER, THE FAILURE PERSISTED. THE MANUFACTURER HAD BEEN INFORMED OF THE FAILURE. THE FAILURE MILEAGE WAS APPROXIMATELY 145,000.

02/25/2021
Components: FUEL/PROPULSION SYSTEM
Incident Date: 06/10/2020
Crash: No
Fire: No
Vehicle Identification Number: 1FADP3L91DL******
Summary

THE FUEL GAUGE AND MILES TILL EMPTY IS ALWAYS WRONG SO I CONSTANTLY RUN OUT OF GAS WHILE DRIVING ANYWHERE. WHEN I PUT THE FUEL NOZZLE IN MY TANK IT MAKES A HISSING NOISE (COMPRESSED AIR) OR IT SPRAYS FUEL OUT OF THE TANK. I HAVE A CHECK ENGINE LIGHT THAT WON'T GO OFF.

02/24/2021
Components: STEERING
Incident Date: 02/18/2021
Crash: No
Fire: No
Vehicle Identification Number: 1FADP3F27DL******
Summary

WHEN I FIRST START MY CAR. THE STEERING FAULT MESSAGE COMES ON AND I CAN'T TURN THE STEERING WHEEL. I HAVE TO TURN THE CAR OFF THEN BACK ON. THEN IT WORKS.I'M AFRAID THAT IT MAY LOCK WHILE DRIVING.

02/24/2021
Components: VISIBILITY/WIPER
Incident Date: 02/10/2021
Crash: No
Fire: No
Vehicle Identification Number: 1FADP3E28DL******
Summary

I WAS BACKING OUT OF MY PARENTS DRIVE WAY AND AS SOON AS I TURNED MY WHEEL STRAIGHT THE WIND SHIELD WIPERS STARTED GOING AND WOULD NOT STOP I TURNED MY CAR OFF AND TOOK THE KEY OUT AND THEY STILL WOULD NOT STOP AND THEN THEY STOPPED WORKING COMPLETELY. THEY WORKED FOR 3 DAYS LIKE USUAL AND THEN THEY STARTED GOING BY THEMSELVES AGAIN AND ARE CURRENTLY NOT WORKING, I'VE TALKED TO PEOPLE WHO HAVE HAD THIS ISSUE AND THEY HAD A RECALL ON THEIR WIPERS. IF IT STARTS RAINING I CAN NOT SEE BECAUSE SOMETIMES THEY REFUSE TO WORK, AND WHEN THEY START GOING BY THEMSELVES IT'S HARDER FOR ME TO SEE BECAUSE THEY GO FULL SPEED AND WILL NOT STOP EVEN WHEN THE CAR IS OFF AND THE KEY IS OUT, THEY WENT FOR ABOUT 20 MINUTES WHILE MY CAR WAS OFF. THIS IS A SERIOUS SAFTEY ISSUE AND IT'S HAPPENED TO MULTIPLE OTHER PEOPLE WITH THE SAME VEHICLE AS ME AND THEY DID EVERYTHING TO TRY TO FIX IT AND NOTHING WORKED.

02/24/2021
Components: POWER TRAIN,ELECTRICAL SYSTEM
Incident Date: 11/16/2020
Crash: No
Fire: No
Vehicle Identification Number: 1FADP3K22DL******
Summary

TL* THE CONTACT OWNS A 2013 FORD FOCUS. THE CONTACT STATED WHILE DRIVING 30 MPH, THE VEHICLE STALLED. THE CONTACT STATED THAT THERE WAS AN ABNORMAL SOUND COMING FROM THE TRANSMISSION WHILE DRIVING. THE CONTACT ALSO STATED THAT ON SEVERAL OCCASIONS WHILE DRIVING, THE VEHICLE RAN OUT OF FUEL DUE TO A FUEL GAUGE FAILURE. THE CONTACT STATED THAT THE VEHICLE WAS SERVICED UNDER NHTSA CAMPAIGN NUMBER: 19V515000 (FUEL SYSTEM, GASOLINE) IN NOVEMBER 2020 AT TUTTLE-CLICK'S CAPISTRANO FORD (33301 CAMINO CAPISTRANO, SAN JUAN CAPISTRANO, CA 92675) HOWEVER, THE FAILURE OCCURRED. THE CONTACT STATED THAT THE CHECK ENGINE WARNING LIGHT WAS ILLUMINATED. THE VEHICLE WAS TAKEN BACK TO THE DEALER WHERE IT WAS DIAGNOSED WITH THE CLUTCH AND THE SHIFTING UNIT NEEDING TO BE REPLACED. THE VEHICLE HAD NOT BEEN REPAIRED YET. THE MANUFACTURER HAD NOT BEEN INFORMED OF THE FAILURE. THE FAILURE MILEAGE WAS APPROXIMATELY 134,000.

02/21/2021
Components: POWER TRAIN,ELECTRICAL SYSTEM
Incident Date: 02/21/2021
Crash: No
Fire: No
Vehicle Identification Number: 1FADP3K21DL******
Summary

CAR STALLS WHILE DRIVING ON HIGHWAY. WITHIN MY 10 MILES TO WORK AND BACK THE TRANSMISSION DISENGAGES ABOUT 6 TIMES AND NEED TO HIT THE BUTTON ON SIDE OF SHIFT KNOB. RADIO SHORTED OUT MAKES A HORRIBLE SOUND EVEN WHEN NOT TURNED ON OR CAR NOT STARTED. HAD TO REMOVE FUSES

02/19/2021
Components: STEERING
Incident Date: 02/18/2021
Crash: No
Fire: No
Vehicle Identification Number: 1FADP3K21DL******
Summary

WHILE DRIVING IN REVERSE TO PARK THE CAR IN MY GARAGE, THE STEERING WHEEL SUDDENLY BECAME NEARLY IMPOSSIBLE TO STEER. THERE IS AN ERROR MESSAGE ON THE CONSOLE THAT SAYS 'STEERING ASSIST FAULT SERVICE REQUIRED'. I CHECKED IT THE FOLLOWING DAY, AND THE PROBLEM PERSISTS.

02/05/2021
Components: POWER TRAIN,ENGINE
Incident Date: 02/04/2021
Crash: No
Fire: No
Vehicle Identification Number: 1FADP3F21DL******
Summary

TRANSMISSION TRANSMISSION TRANSMISSION THE CAR JERKS AND THE CLUTCH IS MESSED UP. I'VE HAD NOTHING BUT ISSUES WITH THE TRANSMISSION, CLUTCH, REPEATED RECALLS.

01/29/2021
Components: POWER TRAIN,VEHICLE SPEED CONTROL,UNKNOWN OR OTHER
Incident Date: 01/29/2021
Crash: No
Fire: No
Vehicle Identification Number: 1FADP3E29DL******
Summary

I HAVE HAD NOTHING BUT ISSUES WITH THIS CAR SINCE I GOT IT 5 YEARS AGO. I WAS LEAVING TO TAKE MY SON TO A DR APPOINTMENT. I GOT ABOUT A MILE DOWN THE ROAD AND THE SERVICE ENGINE NOW POPS UP. A LOUD POP SOUND CAME THRU MY SPEAKERS AND THE RADIO STOPPED WORKING. THEN I STARTED LOSING RPMS AND POWER TO MY CAR IT WOULDN'T GO OVER 10MPH. I WAS ABLE TO LIMP IT BACK HOME VERY SLOWLY. I'M NOT SURE WHAT'S GOING ON I'VE REPLACED THE CRANKSHAFT/CAMSHAFT SENSOR AND PURGE VALVE. I'VE HAD ALL THE RECALLS FIXED ON IT DEALING WITH THE TRANSMISSION AND CLUTCH ABOUT 2 YEARS AGO. WHEN FORD MADE THIS CAR THEY CLEARLY WASN'T THINKING STRAIGHT. THIS CAR IS NOT SAFE AND I'M SO GLAD WE MADE IT BACK HOME SAFE MY CHILD WAS TERRIFIED. NOTHING BUT A MONEY PIT AND I DON'T HAVE A LOT OF MONEY TO KEEP PUTTING IN A CAR THAT KEEPS HAVING THE SAME ISSUES OVER AND OVER.

01/26/2021
Components: ELECTRICAL SYSTEM,ENGINE
Incident Date: 01/16/2021
Crash: No
Fire: No
Vehicle Identification Number: 1FADP3K29DL******
Summary

TRANSMISSION SEEMS TO BE SLIPPING AS IF THE GEARS ARE NOT CATCHING DURING CERTAIN TIMES OF SHIFTING. ENGINE SEEMS TO LOSE COMPRESSION. MECHANIC AFTER MECHANIC SEEMS TO HAVE A HARD TIME DIAGNOSING AND REPAIRING ISSUES.

01/25/2021
Components: POWER TRAIN,ENGINE,FUEL/PROPULSION SYSTEM
Incident Date: 12/26/2020
Crash: No
Fire: No
Vehicle Identification Number: 1FADP3F25DL******
Summary

FORD TRANSMISSION PROBLEMS WONT GO AWAY!! TRANSMISSION SHUTTER AND POOR INITIAL ACCELERATION. THE CLUTCH HAS BEEN REPLACED TWICE AND TCM TWICE BY FORD DEALER. AFTER THE LAST TCM REPLACEMENT IN 2016 PROBLEMS CONTINUED AND I WAS TURNED AWAY BY FORD DEALERSHIPS BECAUSE NO ENGINE LIGHT CAME ON. NOW THAT FINALLY A CHECK ENGINE LIGHT CAME ON U0101, P07A3, I AM NOW OVER 100, 000 MILES THE CLUTCH IS NO LONGER COVERED UNDER WARRANTY BUT THE TCM IS. I HAVE HAD SEVERAL INCIDENTS WHERE THE CAR LOST ALL ACCELERATION ABILITIES WHILE DRIVING ON A BUSY HIGHWAY OR SIMPLY FAIL TO ACCELERATE AND A TRAFFIC LIGHT CAUSING MAJOR DELAYS FOR ANYONE AROUND ME. IT HAS BEEN A SAFTEY CONCERN FOR YEARS DUE TO THE UNPREDICTABILITY OF THE TRANSMISSION INTERMITTENTLY NOT ALLOWING ACCELERATION.

01/22/2021
Components: STEERING,SUSPENSION
Incident Date: 12/01/2020
Crash: No
Fire: No
Vehicle Identification Number: 1FADP3F23DL******
Summary

I HAVE SEEN MANY VIDEOS ON YOU TUBE ON WHAT COULD OF BEEN WRONG AND THEY ALL HAD THE SAME PROBLEM WHICH WAS THE STEERING RACK AND PINION VERY EXPENSIVE AND UNSAFE FIX MY CHILD WAS IN THE CAR WHILE WE WAS DRIVING WHEN MINE BROKE ONLY 28 DAYS AFTER I BOUGHT THE CAR NOT VERY HAPPY

01/21/2021
Components: POWER TRAIN
Incident Date: 12/31/2020
Crash: No
Fire: No
Vehicle Identification Number: 1FADP3F24DL******
Summary

AUTOMATIC TRANSMISSION FAILED AFTER 76,000 MILES. TRANSMISSION WOULD OCCASIONALLY SLIP EVERY COUPLE OF WEEKS SINCE INITIAL PURCHASE. A FEW DAYS BEFORE TRANSMISSION FAILURE THE VEHICLE STARTED TO JERK AND WOULD HAVE INTERMITTENT TRANSMISSION ISSUES. ULTIMATELY THE TRANSMISSION FAILED WHILE DRIVING AND ONCE PARKED, THE VEHICLE WOULD ONLY START IN NEUTRAL AND THE VEHICLE WOULD NOT SHIFT TO REVERSE. THE VEHICLE WAS DRIVEN FOR AROUND 1-2 YEARS AND THEN WAS MAINTAINED IN A STORAGE STATE FOR 4 YEARS AND THEN WAS DRIVEN FOR ANOTHER 1-2 YEARS BEFORE THE TRANSMISSION FAILED AT 76,000 MILES. THESE TRANSMISSIONS FAILING IS AND REPORTS SAY THAT IT WAS A KNOWN ISSUE FROM THE START. TRANSMISSION ISSUES WHILE DRIVING POSE A MODERATE SAFETY CONCERN AND COULD POTENTIALLY CAUSE AN ACCIDENT ON THE ROAD IN A TRAFFIC CONDITION. BASED ON NUMEROUS COMPLAINTS ABOUT THE TRANSMISSION ISSUES ON THIS VEHICLE, FORD NEEDS TO BE HELD ACCOUNTABLE AND AN OFFICIAL RECALL NEEDS TO BE ISSUED FOR THE TRANSMISSION ON THE 2013 FORD FOCUS! THE CONDITIONS FOR THIS RECALL SHOULD BE BASED ON MEETING ONE (NOT BOTH) OF THE FOLLOWING: LESS THAN 7/10 YEARS, OR 100,000/150,000 MILES.

01/13/2021
Components: POWER TRAIN,FUEL/PROPULSION SYSTEM
Incident Date: 01/12/2021
Crash: No
Fire: No
Vehicle Identification Number: 1FADP3N25DL******
Summary

VEHICLE SHUDDERING ON ACCELERATION. AT AN INTERSECTION/FULL STOP CAR WOULD SPUTTER WHEN TRYING TO ACCELERATE THROUGH THE INTERSECTION. AT CRUISING SPEEDS, RPM'S WOULD SUDDENLY ACCELERATE.

01/10/2021
Components: POWER TRAIN,UNKNOWN OR OTHER,ENGINE
Incident Date: 12/23/2020
Crash: No
Fire: No
Vehicle Identification Number: 1FADP3K21DL******
Summary

THE CAR ISN'T DRIVABLE. WHEN I START IT IT MAKES CLICKING NOISE AND HARD TO START. IF DRIVING IT, IT DOESN'T GIVE ANY GAS OR GO OVER 20 MILES. IT SOMETIMES SHUT OFF AND SOMETIMES HAVE A HARD TIME DRIVING FOWARD. CODES P0087, P0783, P2872, COMES UP ON A DIAGNOSTIC. THAT'S DRIVING ON A STREET AND CAN'T DRIVE ON HIGHWAY ANYMORE.

01/10/2021
Components: STEERING
Incident Date: 01/07/2021
Crash: No
Fire: No
Vehicle Identification Number: 1FADP3K23DL******
Summary

THE STEERING LOCKS UP WHILE DRIVING AND IS VERY HARD TO TURN. THERE IS NO LIGHT OR CODE. IT'S VERY UNSAFE ESPECIALLY ON THE HIGHWAY. IF THERE IS AN ACCIDENT FORD WILL BE HEARING FROM OUR LAWYERS. THIS SHOULD'VE HAVE BEEN RECALLED ALONG WITH THE OTHER MODELS AND YEARS THAT HAD THE SAME ELECTRIC POWER STEERING PROBLEMS.

01/10/2021
Components: STEERING
Incident Date: 01/09/2021
Crash: No
Fire: No
Vehicle Identification Number: 1FADP3K23DL******
Summary

WHEN I GO AROUND CURVES IT'S JERKY AND HARD TO GET TO TURN. COULD BE DANGEROUS AND I'VE SEEN A LOT OF COMPLAINTS ABOUT IT.

01/07/2021
Components: POWER TRAIN
Incident Date: 02/01/2018
Crash: No
Fire: No
Vehicle Identification Number: 1FADP3F20DL******
Summary

2013 FORD FOCUS. CONSUMER WRITES IN REGARDS TO TRANSMISSION ISSUES. *LD THE CONSUMER STATED THE VEHICLE WAS INOPERABLE. *JS *JS

12/30/2020
Components: POWER TRAIN
Incident Date: 12/22/2020
Crash: No
Fire: No
Vehicle Identification Number: 1FADP3F2XDL******
Summary

TL* THE CONTACT OWNS A 2013 FORD FOCUS. THE CONTACT STATED WHILE DRIVING 70 MPH, THE TRANSMISSION OVERHEATING WARNING LIGHT WAS ILLUMINATED. THE CONTACT PULLED OVER AND PARKED THE VEHICLE ON THE SIDE OF THE ROAD. THE CONTACT WAITED FOR FIVE MINUTES BEFORE RESTARTING THE VEHICLE, AND CONTINUED DRIVING TO HER DESTINATION. THE VEHICLE WAS TAKEN TO LARRY H. MILLER SUPER FORD (1340 500 W, SALT LAKE CITY, UT 84115, (801) 783-4473) WHERE IT WAS DIAGNOSED WITH NEEDING THE CLUTCH TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS INFORMED OF THE FAILURE. THE FAILURE MILEAGE WAS 97,232.

12/28/2020
Components: POWER TRAIN,STRUCTURE
Incident Date: 12/23/2020
Crash: No
Fire: No
Vehicle Identification Number: 1FADP3K28DL******
Summary

GOT IN MY CAR TO GO WORK STARTED DOWN ROAD AND THE ADA'S IT SHOWED UP ON MY DASH THAT IT WAS THE TRANS FAULT SERVICE NOW I TURNED AROUND AND COME HOME. I CALLED THE SERVICE MAN AT FORD PLACE WHERE I BOUGHT THE CAR. BEFORE THIS HAPPENED THE CAR WAS TAKING TO THEM BECAUSE THE CAR WAS NOT PULLING RIGHT THEY LOOKED AT IT AND SAID NOTHING WAS WRONG AND I CALLED THEM AND NOTHING WAS DONE IN JUNE 2019 AND NOW MY CAR IS NOT DRIVABLE NOW IT'S BEEN DOWN SINCE 12/24/2020 I CALLED THE FORD PLACE AND THEY CAN'T GET IT IN TILL 01/04/2021. THIS HAS BEEN VERY INCONVENIENT FOR NOT DO I HAVE HEALTH ISSUES,BUT MY DAUGHTER IS 81/2 MONTHS PREGNANT AND I HAVE NO WAY TO GO . I'VE ONLY HAVE HAD THIS CAR 1YEAR AND 8 MONTHS AND IT'S BEEN NOTHING BUT TROUBLE..

12/23/2020
Components: LATCHES/LOCKS/LINKAGES
Incident Date: 11/01/2019
Crash: No
Fire: No
Vehicle Identification Number: 1FADP3N2XDL******
Summary

TL* THE CONTACT OWNS A 2013 FORD FOCUS. THE CONTACT STATED THAT THE TRUNK INTERMITTENTLY FAILED TO UNLOCK WHILE DEPRESSING THE UNLOCK BUTTON. THE CONTACT TOOK THE VEHICLE TO THE FORD STORE MORGAN HILL (17045 CONDIT RD, MORGAN HILL, CA 95037) WHERE HE WAS INFORMED THAT THE VEHICLE HAD BEEN PREVIOUSLY REPAIRED UNDER NHTSA CAMPAIGN NUMBER: 16V698000 (LATCHES/LOCKS/LINKAGES, STRUCTURE) AND THAT HE HAD TO PAY OUT OF POCKET FOR THE REPAIR. THE MANUFACTURER WAS ALSO NOTIFIED OF THE FAILURE AND OFFERED NO FURTHER ASSISTANCE. THE VEHICLE HAD WAS NOT REPAIRED. THE FAILURE MILEAGE WAS APPROXIMATELY 150,000.

12/19/2020
Components: ELECTRICAL SYSTEM,ENGINE,FUEL/PROPULSION SYSTEM
Incident Date: 12/17/2020
Crash: No
Fire: No
Vehicle Identification Number: 1FADP3K28DL******
Summary

CAR IS LESS THAN 6 YEARS OLD, STEERING COMPLETELY FAILS IN VERY COLD WEATHER DESPITE A FULLY ELECTRIC EPAS STEERING SYSTEM (NO POWER STEERING FLUID). IN ADDITION TO THE RADIATOR AND FUEL PUMP NEEDING REPLACEMENT WITHIN THE FULL LIFESPAN OF THIS CAR, IT IS VERY UNSAFE AND NOT ROAD WORTHY.

12/18/2020
Components: FUEL/PROPULSION SYSTEM
Incident Date: 11/19/2019
Crash: No
Fire: No
Vehicle Identification Number: 1FADP3K27DL******
Summary

THE VEHICLE WILL STRUGGLE TO START OR FAIL TO START ONCE REFUELED. WHEN IDLE THE CAR WILL INCREASE TO 1,500-2000 RPM WITHOUT ASSISTANCE. AT TIMES WHILE IDLE, THE VEHICLE WILL ALSO FLUTTER AROUND 400-500 RPM THREATENING TO STALL (HAS DONE MORE THAN ONCE). THE FUEL GAUGE READS INACCURATE MEASURING A QUARTER TANK MORE THAN ACTUAL. CHECK ENGINE LIGHT FOR A CANISTER PURGE VALUE ISSUE.

12/16/2020
Components: POWER TRAIN,ELECTRICAL SYSTEM
Incident Date: 12/04/2020
Crash: No
Fire: No
Vehicle Identification Number: 1FADP3N20DL******
Summary

THE TRANSMISSION CONTROL ACTUAL FAILED WHILE I WAS DRIVING ON THE INTERSTATE. IT WAS AS IF THE CAR WENT INTO NEUTRAL AND WOULD NOT GO BACK INTO GEAR. WHEN I PRESSED THE ACCELERATOR PEDAL, IT WOULD ONLY REV THE RPMS HIGH AND FALL BACK DOWN, NO REACTION BY THE TRANSMISSION WHATSOEVER. I WAS ALMOST HIT BY SEVERAL CARS WHILE TRYING TO MOVE OVER, WITH THE TRANSMISSION NOT RESPONDING TO MY GAS PEDAL. THERE IS AN ACTIVE RECALL/EXTENDED WARRANTY ON THE TCM TRANSMISSION CONTROL MODULE FOR MY VEHICLE. THE CHECK ENGINE LIGHT CAME ON, AND I SCANNED THE CODE WITH A PROFESSIONAL OBD2 READER. THE CODE WAS FOR TCM. CAPITAL FORD AT CHARLOTTE CALLED ME AND TOLD ME IT WAS THE "SHIFT ACTUATOR", (A $60 PART), NOT THE TCM, AND IT WAS NOT COVERED UNDER THE RECALL. THEY WANTED $2800 TO REPLACE THE PART, A $60 PART. I CALLED FORD, AND THEY GAVE ME A CASE NUMBER TO "TRY" TO GET IT REPAIRED UNDER WARRANTY, BUT THE SERVICE DIRECTOR AT CAPITAL FORD TOLD ME HE CANNOT DO ANYTHING UNLESS FORD TELLS HIM TO DO SO, AND THUS FAR THEY HAVE NOT APPROVED ANYTHING TO BE REPAIRED UNDER WARRANTY. THEY STILL HAVE MY CAR IN THE SHOP. THIS IS A DEATH TRAP WAITING TO HAPPEN. I AM GLAD IT WAS ME DRIVING AND NOT MY WIFE.

12/09/2020
Components: STEERING,POWER TRAIN
Incident Date: 11/20/2020
Crash: No
Fire: No
Vehicle Identification Number: 1FADP3K26DL******
Summary

I WAS DRIVING ON A HIGHWAY USING MY CRUISE CONTROL AND THE MOTOR REVVED UP REALLY HIGH AS IF IT WAS IN NEUTRAL. I TOOK IT OFF CRUISE CONTROL AND THE TRANSMISSION WASN'T GOING INTO TO ANY GEAR. I HAD TO START OFF IN LOW GEAR AND WHEN I GOT TO 15-20MPH PUT IN DRIVE THE TRANSMISSION JERKS SO HARD IT FELT LIKE SOMEONE HAD HIT US FROM BEHIND IVE BEEN READING UP ON THIS AND I FEEL THE WHOLE TRANSMISSION NEEDS TO BE RECALLED. ALSO THE POWER STEERING HAS SHOWED 2 TIMES THERES SOMETHING FAILING ON IT TURNING AROUND IN A PARLING LOT AND ALL THE SUDDEN IMA NOT ABLE TO TURN ALMOST HIT 2 PEOPLE. IT WAS HORRIBLE.

12/07/2020
Components: POWER TRAIN
Incident Date: 08/01/2014
Crash: No
Fire: No
Vehicle Identification Number: 1FADP3K22DL******
Summary

TL* THE CONTACT OWNS A 2013 FORD FOCUS. THE CONTACT STATED WHILE DRIVING 50 MPH, THE VEHICLE STARTED TO HESITATE AND JERK FORWARD. THE CONTACT STATED NO WARNING LIGHT WAS ILLUMINATED. THE VEHICLE WAS TAKEN TO THE LOCAL DEALER - GWINNETT PLACE FORD (3230 SATELLITE BLVD, DULUTH, GA 30096; (404) 418-6877) TO BE DIAGNOSED. THE CONTACT WAS INFORMED THAT THE TRANSMISSION CLUTCH NEEDED TO BE REPLACED. THE VEHICLE WAS REPAIRED HOWEVER, THE FAILURE RECURRED ON SIX OCCASIONS. THE MANUFACTURER WAS INFORMED OF FAILURE. THE FAILURE MILEAGE WAS UNKNOWN.

12/03/2020
Components: POWER TRAIN
Incident Date: 12/02/2020
Crash: No
Fire: No
Vehicle Identification Number: 1FADP3R46DL******
Summary

MY VEHICLE GIVES A "STOP SAFELY NOW" WARNING IN THE INSTRUMENT CLUSTER WITH A RED TRIANGLE ICON. THIS IS ACCOMPANIED BY A LOSS OF POWER AND A SUDDEN STALL OR INABILITY TO EVEN START. IT HAS HAPPENED BOTH WHILE THE VEHICLE IS IN MOTION AND WHILE IT WAS STOPPED.

11/17/2020
Components: STEERING,ELECTRICAL SYSTEM
Incident Date: 10/30/2020
Crash: No
Fire: No
Vehicle Identification Number: 1FADP3F26DL******
Summary

MY POWER STEERING WONT WORK AT ALL. I JUST BARELY GOT THE CAR AND HAD IT FOR 3 WEEKS AND THIS HAPPENED. I WAS LITERALLY DRIVING WHEN THIS HAPPENED AND NOW FORD WANTS TO CHARGE ME $2200 THAT I CANNOT AFFORD RIGHT NOW.

11/15/2020
Components: ELECTRICAL SYSTEM
Incident Date: 11/15/2020
Crash: No
Fire: No
Vehicle Identification Number: 1FADP3F23DL******
Summary

WIRING HARNESS IN TRUNK ALL WIRES ARE EITHER BROKEN OR EXPOSED CA'T ACCESS MY TRUNK HAVE TO PUT DOWN BACK SEAT AND GO TO TRUNK TO OPEN

11/13/2020
Components: UNKNOWN OR OTHER
Incident Date: 11/13/2020
Crash: No
Fire: No
Vehicle Identification Number: 1FADP3N21DL******
Summary

I HAVE HAD MY FOCUS IN THE SHOP AT LEAST 6 TIMES FOR THE TRANSMISSION. EACH TIME THEY HAVE HAD TO REPLACE THE CLUTCHES & SEALS. NOW THEY SAY IT NEEDS THE CLUTCHES, SEALS, THROW OUT BEARING AND FORKS AT A COST OF $2231.00 & IT IS OUT OF WARRANTY. I HAVE HAD THIS SAME PROBLEM SINCE THE CAR WAS BOUGHT NEW IN 2013 & FORD WON'T DO ANYTHING ABOUT IT. IT HAS CAUSED ME TO ALMOST BE HIT SEVERAL TIMES BECAUSE THE TRANSMISSION WON'T SHIFT CORRECTLY. I WOULD SAY THIS IS A SAFETY PROBLEM AS WELL AS MECHANICAL.

11/12/2020
Components: POWER TRAIN
Incident Date: 10/16/2020
Crash: No
Fire: No
Vehicle Identification Number: 1FADP3F24DL******
Summary

WE JUST BOUGHT THIS CAR HAS 87,000 MILES ON IT. JUST QUIT DRIVING WOULD NOT GO FORWARD OR BACK AND FOUND OUT IT HAS HAD 4 CLUTCHES REPLACED. HAVE HAD IT AT HUNT FORD IN FRANKLIN,KY. SAID THEY COULD FIX IT FOR $4,000, I SAID CANNOT AFFORD THAT, TOOK IT TO A LOCAL MECHANIC HIS TRANSMISSION GUY COULD NOT FIX IT OR GET PARTS, TOOK IT TO GREENWOOD FORD IN BOWLING GREEN, KY. SAME THING AS HUNT FORD $4,000 JOB. SOMETHING HAS BEEN SERIOUSLY WRONG WITH THIS CAR FOR A LONG TIME. THE CAR WON'T EVEN DRIVE NOW. I PAID $4,000 FOR THIS CAR FOR MY NIECE I AM STUCK! I AM DISCOURAGED. WHY IS THERE NOT A RECALL ON THIS WHOLE TRANSMISSION? THE CLUTCH HAS BEEN CHANGED MANY TIMES AND I CANNOT AFFORD A NEW TRANSMISSION. FORD NEEDS TO PAY FOR THIS. CAN YOU HELP ME?

11/10/2020
Components: STEERING,POWER TRAIN
Incident Date: 09/16/2020
Crash: No
Fire: No
Vehicle Identification Number: 1FADP3F25DL******
Summary

CAR IN MOTION IN A STREET AND SUDDENLY STOPPED AND MY WIFE COULDN'T TURN THE WHEEL. UNTIL SHE MANAGED SOMEHOW TO PARK IT. (POWER STEERING PROBLEM). SPEED PROBLEM WHEN ACCELERATING, CAR SLOWED DOWN IN HIGHWAY SUDDENLY WHILE OTHER CARS BEHIND ME. IT DID IT 5 TIMES IN DIFFERENT DAYS. (TRANSMISSION PROBLEM). NOW CAR IS PARKED SINCE 3 MONTHS IN PARKING LOT. SINCE 2016 I REPORTED 5 TIMES TO FORD DEALERS THE DUAL CLUTCH TRANSMISSION PROBLEM. I FILED ONLINE REPORT. I REPORTED IN 2019 POWER STEERING PROBLEM THEY DIDN'T FIX IT. I FIXED IT. NOW I CAN NOT DRIVE MY 2013 FOCUS FOR SAFETY PRECAUTIONS DUE TO TRANSMISSION PROBLEM SINCE 3 MONTHS. THEY REFUSE TO ADMIT RECALL AND FIX THE PROBLEM. I AM PAYING A LEASE FOR NOT BE ABLE TO DRIVE MY CAR.

11/07/2020
Components: STEERING
Incident Date: 11/03/2020
Crash: No
Fire: No
Vehicle Identification Number: 1FADP3F25DL******
Summary

POWER ASSIST FAULT FAILED. IT HAS BEEN RECALLED ON ALL OTHER FORD MODELS EXCEPT 2013 FORD FOCUS. I STARTED MY CAR AND POWER ASSIST FAULT APPEARED NEEDING SERVICE. I COULD NOT MOVE MY STEERING WHEEL. LUCKILY THE CAR WAS PARKED AS THIS IS VERY DANGEROUS IF I WERE DRIVING. SINCE OTHER FORD MODELS WERE RECALLED WHY NOT THE MAKE AND MODEL OF MY VEHICLE? IT IS EXTREMELY EXPENSIVE TO FIX.

11/04/2020
Components: FUEL SYSTEM, GASOLINE
Incident Date: 11/02/2020
Crash: No
Fire: No
Vehicle Identification Number: 1FADP3KL260******
Summary

TL* THE CONTACT OWNS A 2013 FORD FOCUS. THE CONTACT STATED WHILE DRIVING UP HILL AT 60 MPH, THE VEHICLE HESITATED AND STALLED WITHOUT WARNING. THE CONTACT WAS ABLE TO RESTART THE VEHICLE. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC TO BE DIAGNOSED. THE MECHANIC RETRIEVED FAULT CODE: P1450 (FUEL SYSTEM, GASOLINE). THE VEHICLE WAS TAKEN TO HUNTINGTON BEACH FORD (18255 BEACH BLVD, HUNTINGTON BEACH, CA 92648, (714) 842-6611) HOWEVER, THE VEHICLE WAS NOT DIAGNOSED NOR REPAIRED. THE MANUFACTURER WAS NOT CONTACTED. THE FAILURE MILEAGE WAS 143,595. INVALID VIN.

11/04/2020
Components: STEERING
Incident Date: 11/04/2020
Crash: No
Fire: No
Vehicle Identification Number: 1FADP3F23DL******
Summary

I WAS DRIVING INSIDE TOWN WHEN I BEGAN TO FEEL THE STEERING GETTING STIFF. I STOPPED TO GET GAS TO ONLY FIND OUT THAT THE STEERING GOT MUCH STIFFER AND WAS MAKING SQUEAKY SOUND. AFTER THAT IT WAS VERY TOUGH TO DRIVE BACK HOME. AFTER REACHING AND STOPPING THE CAR THE STEERING WHEEL HAS COMPLETELY GONE STIFF. THERE ARE NO WARNING LIGHTS OR ANYTHING.

11/02/2020
Components: POWER TRAIN
Incident Date: 11/02/2020
Crash: No
Fire: No
Vehicle Identification Number: 1FADP3E21DL******
Summary

THE CAR SHUDDERS WHEN TRYING TO SPEED UP AFTER A STOP, THIS HAPPENS ON AND OFF, BUT, VERY FREQUENTLY. IT ALSO PRODUCES A SLIGHT CLANGING SOUND WHEN THIS HAPPENS. ONCE THE CAR SHUDDERS IT WILL CONTINUE SHUDDERING EVERY TIME YOU STOP FOR THE REST OF THE DRIVE. THIS IS CONCERNING AS THE CAR KIND OF STRUGGLES TO JUMP TO THE NEXT GEAR.

10/29/2020
Components: STEERING
Incident Date: 10/23/2020
Crash: No
Fire: No
Vehicle Identification Number: 1FADP3J21DL******
Summary

STEERING FAULT ALERT CAME ON WHILE DRIVING IN COMMUNITY TO PICK UP MAIL I.E APPROXIMATELY 15MPH. WENT TO FORD DEALERSHIP VIA THE HIGHWAY AND THE SAME THING HAPPENED ALMOST CAUSING A PILE UP!! THAT'S AT 60MPH! DIAGNOSTIC DONE SHOWED THE ENTIRE STEERING UNIT, GEAR, COMPUTER UNIT NEEDS TO BE REPLACED. NOT COVERED UNDER RECALL OR WARRANTY PER FORD COMPANY REPRESENTATIVE AND LOCAL FORD DEALERSHIP. COST 2146.50 OUT OF POCKET! NOT A WEAR AND TEAR ISSSUE BUT RATHER A MANUFACTURER DEFECT. SO WHY ISN'T FORD RECALLING OR EXTENDING WARRANTY?! THEY NEED TO. IT IS VERY UNSAFE AND A COMMON FIND IN THESE CARS.

10/22/2020
Components: STEERING
Incident Date: 10/22/2020
Crash: No
Fire: No
Vehicle Identification Number: 1FADP3F21DL******
Summary

TL* THE CONTACT OWNS A 2013 FORD FOCUS. THE CONTACT STATED THAT AFTER HIS DAUGHTER STARTED THE VEHICLE, IT WAS DISCOVERED THAT THE ELECTRIC POWER STEERING ASSIST FAILED AND THE STEERING WHEEL WAS DIFFICULT TO TURN IN EITHER DIRECTION. THE MESSAGE ELECTRIC POWER STEERING ASSIST MESSAGE WAS DISPLAYED ON THE INSTRUMENT PANEL. THE CAUSE OF THE FAILURE WAS NOT DETERMINED. THE LOCAL DEALER MAX MOTORS FORD LOCATED AT 2502 CANTRELL RD, HARRISONVILLE, MO 64701, WAS NOTIFIED OF THE FAILURE. THE MANUFACTURE WAS NOT MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS 80,000. *DT *TR

10/20/2020
Components: ELECTRICAL SYSTEM,UNKNOWN OR OTHER,SERVICE BRAKES
Incident Date: 11/03/2018
Crash: No
Fire: No
Vehicle Identification Number: 1FADP3F24DL******
Summary

I PURCHASED THIS CAR IN AUGUST OF 2017 IN BASTROP, TEXAS AT BENNY BOYD USED CAR SALES. IT BROKE 20 DAYS LATER , WHERE IT WENT TO BASTROP FORD , UNKNOWN AS TO WHAT RECALL THEY REPAIRED BUT IT RETURNED TO THE SHOP ABOUT LESS THAN 2 MONTHS LATER WITH ANOTHER RECALL ISSUE , I HAVE HAD THE SAME ISSUES SEVERAL TIMES , I NOW HAVE THE SAME ISSUES AGAIN AND HAVE SINCE NOVEMBER OF 2018 I WOULD LIKE TO RETURN TO MY HOME STATE AND OR BE ABLE TO GET A NEW CAR BUT BECAUSE THIS CAR HAS CONSUMED AND NEARLY DIMINISHED ALMOST EVERY PART OF MY LIVELYHOOD AND SELF WORTH , FINANCES, DEBT , ETC . I AM UNABLE TO EVEN OPERATE AS A NORMAL HUMAN. I NEED THIS ISSUE ADDRESSED BECAUSE THE CAR DEALERSHIPS REFUSE TO ADDRESS THE FEDERAL RECALLS AND OR BUYBACK TILL 2023. . THIS CAR LOSES GEAR, HAS CLUTCH AND TRANS ISSUES DESCRIBED THE SAME AS EVERYONE ELSE'S IN ALL FORUMS AND COMPLAINT SITE ACROSS THE WEB. BACKWARDS IN DRIVE STALLS AT LIGHTS LOSES GEAR WHILE DRIVING MAKES ROBOT SOUNDS ETC. I HAVE RUINED MY LIFE BY PURCHASING THIS VEHICLE AND WOULD LIKE TO GO BACK TO BEING PRODUCTIVE. I HAVE A MIRAGE OF HEALTH ISSUES SO THIS IS NOT EASY CONSIDERING I SHOULD BE IN CONTROL OF MY EVERYDAY LIFE BECAUSE I ORCHARD A VEHICLE TO DRIVE NOT SIT AND WATCH IT PARKED WHILE PAYING 400 A MONTH IN IT. I AM AT A LOSS FOR WORDS AND SOLUTIONS . I AM IN FIRE NEED OF SOMEONE WHO UNDERSTANDS FROM ALL ASPECTS . THANK YOU .

10/19/2020
Components: STEERING,ENGINE
Incident Date: 10/19/2020
Crash: No
Fire: No
Vehicle Identification Number: 1FADP3K23DL******
Summary

I STARTED THE CAR AND THE STEERING ASSIST FAULT ALERT CAME UP AND THE STEERING WHEEL WAS LOCKED IN PLACE. I TURNED THE CAR OFF AND BACK ON AND THERE WAS NO LONGER AN ISSUE. THE CAR ALSO JERKS WHEN ACCELERATING QUICKLY. THIS HAS BEEN AN ONGOING ISSUE THAT THE DEALERSHIP CLAIMS TO HAVE REPAIRED.

10/15/2020
Components: POWER TRAIN,VEHICLE SPEED CONTROL
Incident Date: 10/11/2020
Crash: No
Fire: No
Vehicle Identification Number: 1FADP3K24DL******
Summary

I PURCHASED A FORD FOCUS SE FROM MCCARTHY FORD IN ILLINOIS IN 2015. SINCE HAVING THE CAR, I'VE CONSTANTLY EXPERIENCED JERKING WHILE ACCELERATING, LACK OF ACCELERATION, WHICH WAS DANGEROUS, WHILE MAKING A LEFT TURN WITH ONCOMING TRAFFIC, OR ON THE HIGHWAY WITH TRUCKS SPEEDING BY YOU BECAUSE MY CAR WOULDN'T ACCELERATE QUICK ENOUGH. I CONSTANTLY COMPLAINED TO FORD DEALER ABOUT THESE ISSUES AND THE KEPT REPAIRING IT UNDER THE GUISE THAT 'OH YOUR TCM(TRANSMISSION CONTROL MODULE) BEDS REPROGRAMMING' OR IT WAS 'YOUR CAR WAS ORIGINALLY A STICK SHIFT THAT THEY TURNED AUTOMATIC, AND WHAT YOU FEEL, IS YOUR CAR SHIFTING GEARS'. THE CAR WAS UNDER WARRANTY AND THEY ASSURED ME I DIDN'T HAVE TRANSMISSION ISSUES, SO I LET THEM FIX THIS SAME ISSUE MORE THAN 5 TIMES OVER THE COURSE OF WARRANTY. IN JULY 2020, MY CAR STOPPED AND WOULDN'T DRIVE AT ALL. I TOOK IT TO FORD, AND THEY CLAIMED IT WAS THE TCM AGAIN, AND SUPPOSEDLY FIXED WITH NO CUSTOMER TO ME. HOWEVER, THE CAR NEVER STOP JERKING OR THE ACCELERATION WAS ALWAYS LACKING, LIKE IT'S ALWAYS DONE, BEFORE AND AFTER A REPAIR. OCTOBER 11,2020, I TAKE MY CAR IN FOR THE EXACT SAME SYMPTOMS, AND NOW I NEED A TRANSMISSION CLUTCH, THAT FORD CLAIMS IS $1700 DOLLARS TO FIX. NOW, I TOOK MY CAR IN FOR THESE EXACT ISSUES, I'VE BEEN EXPERIENCING, ALL THESE YEARS. BUT, NOW MY WARRANTY IS UP ON THE TRANSMISSION AND NOW IT'S SUPPOSEDLY GONE OUT. I HAVE LESS THAN 6 MONTHS TO PAY ON THIS VEHICLE, I'M A SINGLE MOM, A STUDENT, AND UNEMPLOYED DUE TO THE PANDEMIC. I ABSOLUTELY DO NOT HAVE THIS MONEY, AS I FEEL FORD AS BLACKBALLED ME, AND AS I READ REVIEWS, APPARENTLY THOUSANDS OF OTHER PEOPLE AS WELL. I AM DEVASTATED, AND DON'T KNOW WHAT ELSE TO DO. IS THERE ANY WAY NHTSA CAN HELP, OR HOLD FORD ACCOUNTABLE FOR THIS? THE POTENTIAL DANGER I'VE DEALT WITH WHILE DRIVING THIS VEHICLE ALL THESE YEARS, WITH MINIMAL ACCELERATION AND SHIFTING GEARS. THANK YOU! !

10/11/2020
Components: ELECTRICAL SYSTEM
Incident Date: 08/01/2020
Crash: No
Fire: No
Vehicle Identification Number: 1FADP3E25DL******
Summary

DRIVER SIDE WINDOW REPAIRED ONES AND BROCKE AGAIN. 2 TIMES TRANSMISSION PROBLEMS AND HAD THE CLUCH REPLACED. AND DRIVER SIDE DOOR RUBBER SEAL KEEPS FALLING OFF

10/06/2020
Components: FUEL SYSTEM, GASOLINE
Incident Date: 09/14/2020
Crash: No
Fire: No
Vehicle Identification Number: 1FADP3F24DL******
Summary

TL* THE CONTACT OWNS A 2013 FORD FOCUS. THE CONTACT STATED THAT AFTER REFUELING, THE VEHICLE FAILED TO START-UP AFTER SEVERAL ATTEMPTS. THE CONTACT STATED THAT WHILE DRIVING 75 MPH, THE CHECK ENGINE WARNING LIGHT ILLUMINATED. SOON AFTER THE CHECK ENGINE WARNING LIGHT ILLUMINATED, THE VEHICLE HESITATE WHILE DEPRESSING THE ACCELERATOR AFTER COMING TO A COMPLETE STOP. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE AND THEY INFORMED THE CONTACT THAT THERE WERE NO RECALLS ON THE VEHICLE. THE MANUFACTURER REFERRED THE CONTACT TO WESTERN SLOPE FORD (2264 US-50, GRAND JUNCTION, CO 81505) WHERE THE INFORMATION PROVIDED BY THE MANUFACTURER WAS CONFIRMED. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC AND THE CONTACT WAS INFORMED THAT THE FUEL TANK VACUUM PUMP WAS DEFECTIVE. UPON INVESTIGATION, THE CONTACT LINKED THE FAILURE TO NHTSA CAMPAIGN NUMBER: 19V515000 (FUEL SYSTEM, GASOLINE). THE VEHICLE WAS NOT REPAIRED. THE FAILURE MILEAGE WAS APPROXIMATELY 90,000.

10/03/2020
Components: POWER TRAIN
Incident Date: 07/13/2020
Crash: No
Fire: No
Vehicle Identification Number: 1FADP3N21DL******
Summary

THERE WAS A PREVIOUS RECALL ON THE TRANSMISSION SHUDDER ISSUE. THIS ISSUE WAS RESOLVED THROUGH A COMPLETE REBUILD OF MY TRANSMISSION, BUT THIS ISSUE THAT SHOULD NO LONGER EVEN EXIST, DUE TO NEW PARTS IS STILL THERE. THIS IS NOT SOMETHING THAT SHOULD BE HAPPENING. I THINK THAT MY CAR SHOULD BE REPLACED DUE TO FORD'S ONGOING ISSUE. I THINK THEY ARE USING EITHER USED PARTS, OR THEY KNOW THE PARTS NEEDED TO FIX THIS ISSUES ARE FAULTY AS WELL AND CONTINUE TO DO THIS TO CUSTOMERS.

10/01/2020
Components: POWER TRAIN,ENGINE,FUEL/PROPULSION SYSTEM
Incident Date: 09/26/2020
Crash: No
Fire: No
Vehicle Identification Number: 1FADP3K27DL******
Summary

I HAVE BEEN HAVING COOLING PROBLEMS FOR MONTHS. IT WOULD RUN HOT WITHOUT ANY SIGNAL OF IT GETTING TO HOT. NOW IT WONT CRANK. I WAS TRAVELING ON INTERSTATE AT ABOUT 65 MPH AND SMELLED BURNING PULLED OVER AND WOULDN'T CRANK AGAIN.

09/27/2020
Components: POWER TRAIN
Incident Date: 09/25/2020
Crash: No
Fire: No
Vehicle Identification Number: 1FADP3F25DL******
Summary

WHEN I WENT TO WARM UP MY CAR THE CHECK ENGINE LIGHT IS ON AND THE TRANSMISSION DOESN'T WORK RIGHT. IT TAKES A WHILE TO ENGAGE THE GEAR AND WON'T GO PAST 30 MPH. IT SHIFTS VERY ROUGH. IT HAS BEEN DOING THIS FOR A WHILE NOW EVERY TWO DAYS NOW. I HAVE DONE THE TCM ADAPTIVE LEARNING SERVICE IN FORSCAN AND I HAVE UPDATED THE PCM AND TCM AND ABS MODULES TO THE LATEST CALIBRATION. AFTER THE TCM ADAPTIVE LEARNING IT SHIFTS FINE BUT THE DTC'S WILL COME BACK ON IN A FEW DAYS. THE DTC'S ARE P2831, P2833, AND P287B. I DON'T KNOW WHAT ELSE TO DO? THE BATTERY AND BATTERY CABLES ARE FINE.

09/21/2020
Components: VISIBILITY/WIPER
Incident Date: 07/18/2019
Crash: No
Fire: No
Vehicle Identification Number: 1FADP3K23DL******
Summary

I WAS DRIVING MY CAR OUT OF THE GAS STATION AND I TURNED LEFT AND HONKED THE HORN BECAUSE SOMEONE WAS STILL SITTING AT THE GREEN LIGHT. AS I TURNED MY STEERING WHEEL BACK STRAIGHT THE WIPERS CAME ON BY THEMSELVES AND WOULDN'T GO BACK OFF. THIS HAS BEEN GOING ON FOR A YEAR. THEY TURN ON BY THEMSELVES EVEN WHEN THE KEY IS OUT OF THE IGNITION. I HAVE VIDEO PROOF NOT PICTURES. THEY DON'T WORK IN THE RAIN AND I'VE TRIED JUST ABOUT EVERYTHING I CAN TO FIX THEM BUT TO NO AVAIL. IF YOU LOOK UP WIPERS COMING ON BY THEMSELVES ON 2013 FORD FOCUS YOU'LL SEE THAT MY CAR ISN'T THE ONLY ONE DOING THIS. I'M SCARED SOMEONE IS GOING TO GET INJURED OR POSSIBLY KILLED BECAUSE THEY COULDN'T SEE WHEN A RAINSTORM SNEAKS UP ON THEM.

09/21/2020
Components: STEERING
Incident Date: 09/05/2020
Crash: No
Fire: No
Vehicle Identification Number: 1FADP3F27DL******
Summary

THE STEERING ASSIST KEEPS FAILING ON THIS CAR THAT I BOUGH FOR MY 16 YEAR OLD DAUGHTER MAKING IT NEXT TO IMPOSSIBLE TO STEER WHILE DRIVING. THIS IS A MAJOR SAFETY ISSUE. LUCKILY THE ONE TIME IT HAPPENED WHILE SHE WAS DRIVING IT WAS ON A STRAIGHT ROAD. IT HAS HAPPENED SEVERAL TIMES ON START UP. FOR HAS RECALLED THIS SAME STEERING ISSUES ON OTHER MODELS WITH THE EXACT SAME ELECTRONIC STEERING WITH THE EXACT SAME PROBLEMS. BUT NOT THE FORD FOCUS! SOMEONE IS GOING TO BE SERIOUSLY INJURED FROM THIS IF THERE IS NO RECALL. MANY PEOPLE CAN'T AFFORD 2K TO FIX IT THEMSELVES. SHAME ON YOU FORD!

09/18/2020
Components: ELECTRONIC STABILITY CONTROL,ENGINE,FUEL/PROPULSION SYSTEM
Incident Date: 09/17/2020
Crash: No
Fire: No
Vehicle Identification Number: 1FADP3F23DL******
Summary

I JUST BOUGHT IS CAR WEDNESDAY THE 09TH 2020 AND ON THURSDAY THE 17TH I PICKED MY CAR UP FROM THE GARAGE AFTER GETTING IT INSPECTED, I GO BACK TO WORK AND LEAVE AROUND 730PM I WENT TO DROP MY FRIEND OFF AT HER HOUSE, HER HOUSE IS LOCATED ON A HILL, ONCE I TURNED THE CORNER AND HIT THE GAS, THE CAR BACKFIRED AND FELT LIKE IT WAS GOING TO STALL, EVERYTIME I STOP THE CAR IS HESITANT TO MOVE EVERYTIME I TRY AND TAKE OFF. ALSO WHILE I WAS ON MY WAY HOME I HAD TO TAKE A ROAD WITH A HILL AND WHAT A MISTAKE I DIDN'T THINK I WAS GOING TO MAKE IT TO THE TOP THAT'S WHEN THE CHECK ENGINE LIGHT CAME ON.

09/18/2020
Components: POWER TRAIN
Incident Date: 03/06/2013
Crash: No
Fire: No
Vehicle Identification Number: 1FADP3F23DL******
Summary

TL* THE CONTACT OWNS A 2013 FORD FOCUS. THE CONTACT EXPERIENCED A FAILURE WITH THE TRANSMISSION OF THE VEHICLE. THE CONTACT STATED THAT THE VEHICLE FAILED TO GO INTO REVERSE WITH THE CHECK ENGINE WARNING LIGHT ILLUMINATED. THE CONTACT CALLED BOB ROHRMAN SCHAUMBURG FORD (815 E GOLF RD, SCHAUMBURG, IL 60173), AND INFORMED THE DEALER OF THE FAILURE. AN APPOINTMENT WAS NOT YET SCHEDULED. THE VEHICLE WAS NOT TAKEN TO A DEALER. THE CONTACT STATED THAT THE TRANSMISSION WAS SLIPPING INTO SECOND GEAR PREVIOUSLY AND WAS TAKEN TO THE SAME DEALER WHERE THE CLUTCH AND TRANSMISSION WERE REPLACED HOWEVER, THE FAILURE RECURRED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE AND INFORMED THE CONTACT TO HAVE THE VEHICLE DIAGNOSED. THE FAILURE MILEAGE WAS APPROXIMATELY 60,000.

09/18/2020
Components: UNKNOWN OR OTHER
Incident Date: 09/18/2020
Crash: No
Fire: No
Vehicle Identification Number: 1FADP3F27DL******
Summary

CAR WAS RUNNING AND THEN JUST DIED. CAR WAS STATIONARY.

09/15/2020
Components: POWER TRAIN,ENGINE,FUEL/PROPULSION SYSTEM
Incident Date: 02/05/2019
Crash: No
Fire: No
Vehicle Identification Number: 1FADP3K28DL******
Summary

I TOOK CAR TO DEALER BACK LAST YEAR FOR A FUEL PROBLEM RECALL AND WHEN I WAS TAKING CAR TO DEALER THE CAR SHUTTERED AND DIED AND I ABOUT HIT THE CAR IN FRONT OF ME.I CALLED ALLEN VIGIL FORD.THEY SAID THEY DID THE RECALL BUT THEY REPLACED CLUTCH AND NOW ENGINE LIGHTS BEEN ON EVER SINCE.BEFORE I PICKED IT UP THE ENGINE LIGHT WAS ON AND THEY TOOK IT BACK AND TURED OUT THE LIGHT.WENT TWO BLOCKS IT CAME BACK ON.TOOK IT BACK AND THEY DID IT AGAIN SAME THING HAPPENED WENT 2 BLOCKS AND ENGINE LIGHT CAME ON.I LEFT IT FOR A FEW WEEKS AND THEY CALLED AND SAID IT WAS READY.I HAD MY WIFE PICK IT UP AND GOT HALFWAY HOW AND ENGINE LIGHT CAME BACK ON.BEEN ON EVER SINCE. I ALL SO TOLD THEM THAT WHEN YOU PUT GAS IN IT TAKES SEVERAL MINUTES TO RE CRANK ENGINE.I TOOK CAR TO ANOTHER FORD DEALER THEY TRIED TO SELL ME ANOTHER CLUTCH.SO I JUST DON'T KNOW WHAT TO DO NOW.

09/15/2020
Components: STEERING
Incident Date: 09/14/2020
Crash: No
Fire: No
Vehicle Identification Number: 1FADP3F28DL******
Summary

POWER STEERING WILL NOT WORK. BEGAN HAVING ISSUES SEVERAL MONTHS AGO BUT RE-CRANKING WOULD FIX ISSUE. NOW POWER STEERING IS COMPLETELY OUT. WHAT A DRIVING HAZARD THIS IS AND IT'S OBVIOUS A BIG ISSUE IN THIS MAKE AND MODEL. WHY NO RECALL? THIS IS A 2013 FORD FOCUS WITH 70,000 MILES. VEHICLE WAS STATIONARY WHEN FINALLY WENT OUT.

09/14/2020
Components: POWER TRAIN,ENGINE
Incident Date: 09/11/2020
Crash: No
Fire: No
Vehicle Identification Number: 1FADP3K24DL******
Summary

WHILE DRIVING ONLY 20 MINUTES ON HIGHWAY THE ENGINE LIGHT CAME ON. PULLED OVER IMMEDIATELY AND TURNED OFF THE CAR. THE CAR WAS TOWED TO THE NEAREST SHOP. THEY SAID THEY NEED TO REPLACE THE FAILED WATER PUMP AND THERMOSTAT. THE NEXT DAY THEY SAID THAT DIDNT FIX THE PROBLEM AND THAT IT NEEDED A HEAD GASKET REPLACED. AFTER OPENING THE ENGINE THEY SAID THAT ITS WARPED. THE CAR (SE MODEL) HAS ONLY 84000 MILES AND WAS A CERTIFIED PREOWNED CAR WE BOUGHT FEB 2016. I WILL BE CONTACTING FORD MANUFACTURER ON A POSSIBLE RECALL #19522 AS WELL AS THE DEALERSHIP AS THIS SHOULD BE COVERED UNDER THE 7 YEAR 100000 WARRANTY.

09/11/2020
Components: POWER TRAIN
Incident Date: 09/11/2020
Crash: No
Fire: No
Vehicle Identification Number: 1FADP3F2XDL******
Summary

THERE IS A SHUDDER ON TAKE OFF AND VIBRATION WHILE ACCELERATING - 2013 FORD FOCUS. 2013 FORD FOCUS TO VIBRATE UPON ACCELERATION. FROM YOUR DESCRIPTION, IT DESCRIBING AN ENGINE MISFIRE. MISFIRES CAN BE CAUSED BY MANY ISSUES, BUT THE MOST COMMON ARE SPARK PLUGS, COIL, FUEL PUMP, FUEL INJECTORS, MAF SENSOR, VACUUM LEAKS, OR A WIRING HARNESS FAULT.

09/08/2020
Components: POWER TRAIN
Incident Date: 09/07/2020
Crash: Yes
Fire: No
Vehicle Identification Number: 1FADP3J23DL******
Summary

CAR WAS TRAVELING ON PUBLIC ROAD AT APPROXIMATELY 50MPH WHEN TRANSMISSION SHIFTED TO NUETRAL AND ENGINE SHUT OFF CAUSING LOOSE OF CONTROL AND CAR LEFT ROADWAY ONTO GRASS SHOULDER AND INTO DITCH. NO STEERING AND NO BRAKES. NO INJURIES OR PROPERTY DAMAGE. CAR HAS BEEN TO DEALERSHIP 5 OR 6 TIMES FOR TRANSMISSION REPAIRS SINCE PURCHASE. CURRENTLY CAR WILL NOT START OR RUN DUE TO WARNING ON SCREEN SAYING "PARKING AID MALFUNCTION SERVICE REQUIRED". HAVE CONTACTED DEALERSHIP AND FORD CUSTOMER SERVICE. HAVEN'T GOTTEN MUCH ASSISTANCE FROM EITHER CONCERNING THIS MAJOR SAFETY ISSUE. MANUFACTURER IS AWARE OF TRANSMISSION ISSUES AND HAS ISSUED A SERVICE BULLETIN BECAUSE OF IT

09/08/2020
Components: STEERING
Incident Date: 05/12/2020
Crash: No
Fire: No
Vehicle Identification Number: 1FADP3L97DL******
Summary

I WOULD LIKE TO REPORT A POWER STEERING ASSIST FAULT WARNING LIGHT AND ALSO POWER STEERING THAT'S COMPLETELY INOPERABLE. IT FIRST WENT OUT AND WHEN THE CAR WAS TURN OFF AND BACK ON, IT WORKED BUT WENT OUT AGAIN WHILE DRIVING. IT HAS BEEN INOPERABLE SINCE THE SECOND LOST OF STEERING.

09/05/2020
Components: POWER TRAIN
Incident Date: 09/04/2020
Crash: No
Fire: No
Vehicle Identification Number: 1FADP3K27DL******
Summary

TCM TRANSMISSION CONTROL MODULE ERROR CODE CAUSED THE CAR TO STALL AND NOT SHIFT GEARS WHEN DRIVING.

09/05/2020
Components: ENGINE,FUEL/PROPULSION SYSTEM
Incident Date: 03/26/2020
Crash: No
Fire: No
Vehicle Identification Number: 1FADP3N22DL******
Summary

FORD FOCUS 2013 TITANIUM IN MARCH 2020 ON INTERSTATE 90 BETWEEN ST CHARLES MN AND EYOTA MN STALLED WITHOUT WARNING AT 70 MPH AND HAD 32 MILES TO EMPTY READING ON GAUGE. VEHICLE FLATBED TOWED TO HOME 35 MILES AWAY AND GAS WAS ADDED AND VEHICLE RAN FINE. AUGUST 2020 SAME VEHICLE STALLED WITHOUT WARNING ON STATE HIGHWAY AT 60 MILES PER HOUR WITH 21 MILES TO EMPTY ON READING. AGAIN VEHICLE FLATBED TOWED HOME AND GAS WAS ADDED AND VEHICLE HAS RAN FINE SINCE. I BELIEVE THAT THE GAS GAUGE IS FAULTY IN THIS MODEL OF FORD FOCUS AS IN OTHER YEARS BUT NO RECALL YET FOR MODEL 2013 YEAR. WE WILL MAKE SURE GAS DOESNT GET BELOW 50 MILES AS THIS HAS HAPPENED TWICE NOW WITHIN 5 MONTHS AND NOT A COINCIDENCE.

09/05/2020
Components: POWER TRAIN
Incident Date: 10/12/2019
Crash: No
Fire: No
Vehicle Identification Number: 1FADP3F25DL******
Summary

THE TRANSMISSION DOESN'T SHIFT RIGHT AND THESE DTC'S ARE PRESENT. P2831, P2832, P287B. I HAVE RAN THE TCM ADAPTIVE RELEARN SERVICE AND THESE WILL COME BACK ON SOONER OR LATER. I HAVE MAINLY BEEN ONLY WARMING UP MY CAR AND THEY WILL COME BACK ON SOMETIMES IN A FEW WEEKS. I HAVE CHANGED OUT THE NEGATIVE BATTERY CABLE DUE TO CORROSION AND I'M NOT SURE WHAT TO DO NOW? IS A TCM MODULE UPDATE NEEDED?

09/04/2020
Components: FUEL SYSTEM, OTHER
Incident Date: 08/04/2020
Crash: No
Fire: No
Vehicle Identification Number: 1FADP3F28DL******
Summary

TL* THE CONTACT OWNS A 2013 FORD FOCUS. THE CONTACT STATED THAT WHILE DRIVING AT VARIOUS SPEEDS, THE FUEL GAUGE FAILED TO OPERATE CORRECTLY PAST 85 MILES UNTIL EMPTY. THE VEHICLE STALLED WITHOUT WARNING. THE CONTACT STATED THAT THE FUEL GAUGE NEEDED TO READ HALF TANK IN ORDER FOR THE VEHICLE TO OPERATE CORRECTLY. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC WHO INSPECTED THE VEHICLE AND DETERMINED THAT A RECALL WAS PRESENT ON THE MODEL AND INFORMED THE CONTACT THAT A RECALL COULD POSSIBLE BE ON THE VIN. THE VEHICLE WAS NOT DIAGNOSED. A DEALER WAS NOT CONTACTED. THE FAILURE RECURRED. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 18V735000 (FUEL SYSTEM, GASOLINE) WHICH THE CONTACT DETERMINED WAS POSSIBLY THE CAUSE OF THE FAILURE. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS APPROXIMATELY 152,000.

09/02/2020
Components: POWER TRAIN
Incident Date: 06/01/2020
Crash: No
Fire: No
Vehicle Identification Number: 1FADP3F25DL******
Summary

TL* THE CONTACT OWNS A 2013 FORD FOCUS. THE CONTACT STATED THAT WHILE DRIVING, THE VEHICLE HESITATED WHILE ACCELERATING. ADDITIONALLY, THE CONTACT STATED THAT IT WAS AS IF THE VEHICLE WAS IN NEUTRAL. THE VEHICLE WAS DRIVEN TO AN INDEPENDENT MECHANIC TO BE DIAGNOSED. THE CONTACT WAS INFORMED THE CATALYTIC CONVERTER FAILED. THE OXYGEN SENSOR WAS REPLACED HOWEVER, THE REPAIR FAILED TO FIX THE FAILURE. THE CONTACT SPOKE TO AN UNKNOWN DEALER WHO INFORMED THE CONTACT THAT THE WARRANTY HAD EXPIRED. A DIAGNOSTIC TEST WAS NOT PERFORMED. THE MANUFACTURER WAS NOT CONTACTED. THE FAILURE MILEAGE WAS 105,000.*DT*JB*DT*JB

09/01/2020
Components: POWER TRAIN
Incident Date: 09/06/2019
Crash: No
Fire: No
Vehicle Identification Number: 1FADP3F23DL******
Summary

THE CAR VIBRATES WHEN YOU ACCELERATE FROM A STOP. AND IT ONLY HAPPENS FROM A STOP AND NOW WHILE DRIVING . SEVERAL FORUMS SHOW THAT THEY ARE HAVING THE SAME ISSUE. THINKING IT'S THE TRANSMISSION BUT THEY STATE IT'S FINE.

09/01/2020
Components: POWER TRAIN
Incident Date: 08/31/2020
Crash: No
Fire: No
Vehicle Identification Number: 1FADP3K27DL******
Summary

EXTREME SHUDDERING AND JERKING. CLUTCH IS NOT SHIFTING INTO GEARS. THIS CAR IS A HAZARD. COMPLETE LEMON

08/29/2020
Components: VISIBILITY/WIPER
Incident Date: 08/29/2020
Crash: No
Fire: No
Vehicle Identification Number: 1FADP3K23DL******
Summary

WIPERS WOULD NOT TURN ON. THEN THEY CAN ON BY THEMSELVES, FUNCTIONED IRRATIONALLY AND WOULD NOT TURN OFF EVEN WHEN THE CAR WAS TURNED OFF AND THE KEYS WERE REMOVED FROM THE IGNITION. THE CAR WAS STATIONARY.

08/27/2020
Components: STEERING,ELECTRICAL SYSTEM,ELECTRONIC STABILITY CONTROL
Incident Date: 08/26/2020
Crash: No
Fire: No
Vehicle Identification Number: 1FADP3F2XDL******
Summary

I WAS DRIVING DOWN A CITY STREET AND AN ENGINE LIGHT APPEARED AND INSTANTLY POWER STEERING STOPPED WHILE I WAS IN MOTION. I HAD TO SLOWLY DRIVE THE CAR BACK TO THE HOUSE WHICH WAS 10 MINS AWAY AND PARK IT WHICH OBVIOUSLY WAS NOT EASY CONSIDERING THE CIRCUMSTANCES. FORD STATED THAT THERE WERE NO RECALLS ON ELECTRICAL OR POWER STEERING FOR THIS MODEL BUT I HAVE SEEN THAT SOME OTHER MODELS HAVE HAD ELECTRICAL ISSUES AND ITS CONCERNING. LUCKILY, I WAS THE ONLY PERSON IN THE CAR AND MY CHILDREN WERE NOT PRESENT. I AM ALSO THANKFUL I WAS NOT ON THE INTERSTATE WHEN THIS OCCURRED AS THIS COULD HAVE BEEN A POTENTIALLY DANGEROUS SITUATION. THIS OCCURRED YESTERDAY, 8/26/2020 IN INDIANAPOLIS, IN.

08/18/2020
Components: UNKNOWN OR OTHER
Incident Date: 01/20/2020
Crash: No
Fire: No
Vehicle Identification Number: 1FADP3F22DL******
Summary

THE TRANSMISSION STICKS AND VEHICLE IS HARD TO GET UP TO SPEED. TOOK IT TO A CERTIFIED DEALER AND IT'S THE AUTOMATIC CLUTCH AND SAID THEY SEE THE FORDS AND FIESTAS DOING THIS A LOT!

08/12/2020
Components: POWER TRAIN
Incident Date: 08/11/2020
Crash: No
Fire: No
Vehicle Identification Number: 1FADP3F21DL******
Summary

THE VEHICLE SHUDDERS IN FIRST GEAR AND CHANGES HARD TO SECOND GEAR. THE VEHLCLE WAS CHECKED AND WAS DIAGNOSED WITH CLUTCH PROBLEMS, IN WHICH THE COMPANY WHICH HAD THE CAR KNEW ABOUT. IT IS NOT CLEAR IF THE COMPANY HAD THE CAR WHEN THERE WAS A RECALL FOR THAT PARTICULAR PART 2 YEARS AGO. THE FORD COMPANY KNEW ABOUT THE PROBLEM ALL THE TIME, AND ISSUED A WARRANTY WHICH HAS EXPIRED. IF THE CAR WAS WORKED ON UNDER THE FIRST RECALL, THE WARRANTY SHOULD BE VALID BECAUSE IT WASNT FIXED.

08/08/2020
Components: POWER TRAIN
Incident Date: 07/25/2020
Crash: No
Fire: No
Vehicle Identification Number: 1FADP3J22DL******
Summary

WHILE DRIVING, VEHICLE EXPERIENCED SUDDEN HARD SHIFTING AND JERKING. THE VEHICLE WAS TAKEN TO THE DEALER WHERE IT WAS DIAGNOSED WITH A BAD TCM AND TWO BAD CLUTCHES. THE BAD TCM WAS COVERED UNDER AN EXTENDED WARRANTY BY FORD UNDER CUSTOMER SATISFACTION PROGRAM 14M02 (10 YR/150K MILE WARRANTY), BUT THE CLUTCHES WERE NOT ELIGIBLE UNDER PROGRAM 14M01 (7 YR/100K MILE WARRANTY) BECAUSE THE CAR WAS 7 YR 5 MO OLD. IT IS A MAJOR SAFETY ISSUE TO HAVE FAILED SHIFTING WHILE DRIVING. THIS IS A KNOWN ISSUE WITH THIS TRANSMISSION AND THESE CLUTCHES NEED TO BE RECALLED AND PROMPTLY REPAIRED IN ALL AFFECTED VEHICLES.

08/08/2020
Components: STEERING
Incident Date: 08/03/2020
Crash: No
Fire: No
Vehicle Identification Number: 1FADP3F22DL******
Summary

STEERING FAULT CAN TURN THE STEERING WHEEL THIS IS A BIG PROBLEM FORD SHOULD NOT BE ABLE TO SELL THIS KIND OF CAR. I HAVE HAD ISSUES AFTER ISSUES WITH THIS 2013 FORD I HAVE HAD TRANSMISSION ISSUES THAT I HAD TO PAY FOR OUT OF POCKET AND NOW THIS LESS THAN 47K THIS CAR MODEL IS A LEMON!! AS MUCH TROUBLE THIS CAR HAS CASED ME I SHOULD GET A FULL REFUND AND FORD SHOULD BUY THIS PIECE OF JUNK BACK I HAVE 4 FORDS BUT THIS FORD IS MY LAST ONE I WILL BUY A HONDA OR SOMETHING ELSE FORD IS NOT WHAT IT USE TOO BE!

08/06/2020
Components: ENGINE
Incident Date: 08/05/2020
Crash: No
Fire: No
Vehicle Identification Number: 1FADP3F27DL******
Summary

I WAS DRIVING ALONG WITH MY 3 CHILDREN WHEN MY FORD EXPLORER 2011 SUDDENLY TURNED OFF IN THE MIDDLE OF A BUSY STREET ALMOST CAUSING AN ACCIDENT. HAD TO HAVE THE VEHICLE TOWED AND WAS INFORMED THE WATER PUMP HAD FAILED AND CAUSE CATASTROPHIC ENGINE PROBLEMS.

08/06/2020
Components: STEERING
Incident Date: 08/06/2020
Crash: No
Fire: No
Vehicle Identification Number: 1FADP3E29DL******
Summary

"STEERING ASSIST FAULT".. "STEERING LOSS". VEHICLE EXPERIENCED STEERING LOSS WHILE DRIVING AT 45 MPH AND NEARLY CAUSE A FATAL ACCIDENT. ELECTRONIC STEERING ASSIST CAN FAIL WITH OUT WARNING, WHICH RESULTS IN LOSS OF STEERING WHILE VEHICLE IS IN MOTION POTENTIALLY ENDANGERING THE DRIVER, PASSENGERS AS WELL AS OTHER MOTORISTS. THIS IS A HUGE SAFETY ISSUE AND MUST BE ADDRESSED IMMEDIATELY.

08/02/2020
Components: WHEELS
Incident Date: 08/01/2020
Crash: No
Fire: No
Vehicle Identification Number: 1FADP3F23DL******
Summary

I WENT TO HAVE MY TIRES ROTATED ON MY 2013 FORD FOCUS SE AND I WAS TOLD THAT ALL MY LUGNUTS NEED TO BE REPLACED BECAUSE THEY CHANGED FORM FROM THE HEAT. IN ALL THE CARS THAT I HAVE HAD THIS HAS NEVER BEEN AN ISSUE. NUMEROUS PEOPLE HAVE HAD THE SAME ISSUE.

07/29/2020
Components: UNKNOWN OR OTHER,ENGINE,FUEL/PROPULSION SYSTEM
Incident Date: 07/24/2020
Crash: No
Fire: No
Vehicle Identification Number: 1FADP3E37DL******
Summary

RECALL PERFORMED ON PURGE VALVE....STILL CANT BREATH INSIDE THE CABIN FROM THE FUMES...WAS TOLD IT THE CAT CONVERTER..... 1550 BEFORE TAX

07/29/2020
Components: POWER TRAIN
Incident Date: 07/27/2020
Crash: No
Fire: No
Vehicle Identification Number: 1FADP3F22DL******
Summary

TL* THE CONTACT OWNS A 2013 FORD FOCUS. THE CONTACT STATED THAT WHILE DRIVING AT UNDISCLOSED SPEEDS, THE TRANSMISSION OVERHEATED. THE VEHICLE WAS TAKEN TO FRITTS FORD (8000 AUTO DR, RIVERSIDE, CA 92504) TO BE DIAGNOSED. THE CONTACT WAS INFORMED THAT THE TRANSMISSION CLUTCH NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS APPROXIMATELY 108,000.

07/24/2020
Components: ELECTRICAL SYSTEM,ENGINE,FUEL/PROPULSION SYSTEM
Incident Date: 07/24/2020
Crash: No
Fire: No
Vehicle Identification Number: 1FADP3E26DL******
Summary

MY CAR IS CONSTANTLY HAVING ELECTRICAL ISSUES THE RADIO WILL CUT OFF IN THE MIDDLE OF PLAYING IT WON'T TURN BACK ON MY CAR LITERALLY HASS TO BE TURNED OFF FOR A CERTAIN AMOUNT OF TIME BEFORE THE RADIO WILL COME BACK ON AT ALL AND THEN IT DISCONNECTS AND MAKES A LOUD POPPING SOUND LIKE SOMETHINGS GOING TO CATCH ON FIRE IN THE CAR WON'T EVEN BE ON NOR WILL THE KEY BE IN THE IGNITION I FEEL THAT IT IS VERY UNSAFE DUE TO THE FACT THAT THAT KIND OF ANNOYS IS A BIG DISTRACTION AND COULD CAUSE AN ACCIDENT. ALSO WHILE DRIVING MY CAR HAS HESITATED A NUMBER OF TIMES WHILE AT A STOPLIGHT OR IN THE RAIN OR WHILE I'M TRYING TO MAKE A TURN OR WHEN I'M TAKING OFF IT DOESN'T MATTER IT'S LIKE IT DOESN'T GET ENOUGH GAS OR IT HAS PROBLEMS SWITCHING WITH THE RPMS AND THIS IS A CONSTANT PROBLEM THIS IS NOT JUST ONE OR TWO TIMES THIS IS SINCE I HAVE OWNED THIS VEHICLE AND IT'S A LITTLE BIT RIDICULOUS CONSIDERING THIS CAR HAS A FIVE STAR RATING DEFINITELY NOT A FIVE STAR RATING CAR CONSIDERING HOW MANY TIMES I'VE BEEN STUCK OUT IN THE MIDDLE OF TRAFFIC AND ALMOST GOTTEN INTO CAR ACCIDENTS BECAUSE OF THIS CARI WOULD REALLY LIKE FOR THIS TO BE INVESTIGATED QUICKLY THIS IS A LIABILITY TO ANYONE WHO OWNS THIS YEAR MAKE AND MODEL OF CAR

07/22/2020
Components: POWER TRAIN,FUEL/PROPULSION SYSTEM
Incident Date: 04/07/2020
Crash: No
Fire: No
Vehicle Identification Number: 1FADP3K2XDL******
Summary

RIVING THE CAR SUDENLY THE CAR HEASITES TO GO ON SPEED LIKE THE TRANS MISSION IS NOT RESPONDING ALSO WHEN YOU PARK THE CAR AND CAME BACK TO START THE CAR DON'T START A FEW HOURS LATER YOU CAME BACK AND THE CAR STARTS, WE WENT TO THE DEALER AND THEY DID A DIAGNOSIS ON THE CAR AND TOLD US THAT THE CAR HAS A MODULE TRANSMISSION AND CLUTCH PROBLEM , WE FIND OUT DAYS BEFORE THAT THE CAR HAS A RECALL IN THAT PARTICULAR AREA BUT THE DEALER TOLD US THE CAR WAS IN ACCIDENT AND HAS A REBUILT TITLE AND THAT VOIDS THE WARRANTY ON THE REPAIRS AND WE HAVE TO PAY FROM OUR POCKET I TOLD THE TECHNICIAN THAT WE BOUGHT THE CAR AND WE DIDND'T KNOW THAT THE CAR HAS A REBUILT TITLE UNTIL THIS DAY HE TOLD US THAT WE HAVE TO PAY FROM OUR POCKET $2,200 FOR THE REPAIRS

07/20/2020
Components: UNKNOWN OR OTHER
Incident Date: 07/20/2020
Crash: No
Fire: No
Vehicle Identification Number: 1FADP3K27DL******
Summary

I WAS DRIVING IN MY CITY AND WAS STOPPED AT A LIGHT NOT TOO FAR FROM MY HOUSE. THE LIGHT TURNED GREEN TO TURN, AND AS I WAS MID TURN, MY CAR SORT OF STALLED. IT KEPT LURCHING AND WHEN I PRESSED THE GAS IT WAS LIKE IT WAS IN NEUTRAL AND REVVED UP. THE CHECK ENGINE LIGHT CAME ON RIGHT WHEN IT REVVED UP. BY THE TIME THE LIGHT TURNED RED, I WAS STILL MOVING, BUT VERY SLOWLY AND FELT LIKE IT WAS KIND OF COASTING IN AN ABRUPT WAY. LUCKILY I WAS PRETTY CLOSE TO MY PLACE AND COULD GO SLOWLY. WHEN I WENT TO PARK, I TRIED BACKING UP AND IT WOULDN'T MOVE, IT JUST ROLLED FORWARD. I HAD TO REPARK, BECAUSE I COULDN'T GET MY CAR TO BACK UP. I CAME IN AND TOLD MY HUSBAND, AND HE THINKS IT COULD BE THE TRANSMISSION.

07/09/2020
Components: POWER TRAIN
Incident Date: 07/06/2020
Crash: No
Fire: No
Vehicle Identification Number: 1FADP3N28DL******
Summary

I BOUGHT THIS VEHICLE LATE JANUARY OF 2020, I WAS AWARE OF TRANSMISSION PROBLEMS WITH THIS MODEL BUT WAS ASSURED THAT THOSE PROBLEMS WERE TAKEN CARE OF. BOUGHT THE VEHICLE AND AFTER MY FIRST TRIP LONGER THAN 1 HOUR I GOT AN ENGINE LIGHT AND LATER A TRANSMISSION OVERHEATING LIGHT. WHEN DRIVING THE CAR AT 55 MILES PER HOUR THE CAR WILL ACT LIKE I WAS FLOORING THE GAS PEDAL AND WILL NOT DO ANYTHING WHEN I TRIED TO INCREASE THE SPEED. THE FORD DEALERSHIP SAID IT WOULD COVER THE ISSUES AT FIRST BUT NOW THEY ARE SAYING IS NOT PART OF THEIR WARRANTY. THE CLUTCH NEEDS TO BE REPLACED AND THE CAR IS STUCK IN THIRD GEAR. IT WILL ONLY START ON THE SECOND TRY. THE CAR HAS 53K MILES AND BOUGHT AT 50K MILES AT 9K DOLLARS.

07/02/2020
Components: STEERING
Incident Date: 09/01/2016
Crash: No
Fire: No
Vehicle Identification Number: 1FADP3K25DL******
Summary

POWER STEERING FAILED SUDDENLY WHILE DRIVING ON A STRAIGHT SECTION OF CITY STREET - WITH NO WARNING. THE ENTIRE STEERING ASSEMBLY NEEDED TO BE REPLACED TO REPLACE A FAILED SENSOR MODULE!!!! *TR

07/01/2020
Components: POWER TRAIN
Incident Date: 06/22/2020
Crash: No
Fire: No
Vehicle Identification Number: 1FADP3F22DL******
Summary

VEHICLE WAS IN MOTION ON BUSY HIGHWAY GOING 70MPH WHEN IT ABRUPTLY DECREASED IN SPEED. RPMS MOVED BACK AND FORTH UNTIL I WAS ABLE TO GET OFF THE HIGHWAY. IF I WERE IN THE FAST LANE, IT IS LIKELY SOMEONE WOULD HAVE RAN INTO THE BACK OF ME. CONCERNS WITH SHUDDER RELATING TO TRANSMISSION CONTROL AND CLUTCH ASSEMBLY NEEDED REPLACING. *TR

06/24/2020
Components: POWER TRAIN
Incident Date: 05/10/2020
Crash: No
Fire: No
Vehicle Identification Number: 1FADP3K20DL******
Summary

TL* THE CONTACT OWNS A 2013 FORD FOCUS. THE CONTACT STATED THAT WHILE DRIVING AT VARIOUS SPEEDS, THE VEHICLE FAILED TO SHIFT OUT OF FIRST GEAR. THE VEHICLE WAS TOWED TO MCCLUNG FORD INC (707 E MAIN ST, MOUNTAIN VIEW, AR 72560) WHERE THE VEHICLE WAS REPAIRED UNDER NHTSA CAMPAIGN NUMBER: 19V515000 (FUEL SYSTEM, GASOLINE) HOWEVER, THE FAILURE PERSISTED. THE CONTACT WAS INFORMED THAT THE VEHICLE NEEDED TO BE DIAGNOSED IN ORDER TO DISCOVER THE CAUSE FOR THE FAILURE. THE CONTACT WAS INFORMED THAT THE CLUTCH AND THE TRANSMISSION FORK NEEDED TO BE REPLACED. A FEW DAYS LATER, THE CONTACT CALLED BACK TO CHECK ON THE VEHICLE AND WAS INFORMED THAT THE REPLACEMENT PARTS HAD NOT CORRECTED THE FAILURE. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 132,000.

06/23/2020
Components: POWER TRAIN,ELECTRONIC STABILITY CONTROL
Incident Date: 06/17/2020
Crash: No
Fire: No
Vehicle Identification Number: 1FADP3R40DL******
Summary

WHILE DRIVING A FULLY-CHARGED 2013 FORD FOCUS BEV, THE "STOP SAFELY NOW" MESSAGE APPEARED, RESULTING IN THE STEERING WHEEL LOCKING AS I SLOWED THE CAR. CAR HAD DIFFICULTY SHIFTING TO PARK ONCE STOPPED. *TR

06/17/2020
Components: POWER TRAIN
Incident Date: 05/07/2020
Crash: No
Fire: No
Vehicle Identification Number: 1FADP3F25DL******
Summary

TRANSMISSION HARD JERKING AND FIRST AND SECOND GEAR. *TR

06/16/2020
Components: AIR BAGS
Incident Date: 06/11/2020
Crash: Yes
Fire: No
Vehicle Identification Number: 1FADP3L97DL******
Summary

I WAS WAITING FOR THE LIGHT TO TURN GREEN AND THEN BOOM I GET REAR ENDED BY A TRUCK GOING AT LEAST 60 MPH AND DID NOT HIT THE BRAKES AT ALL AND MY AIRBAGS DIDN'T DEPLOY. *TR

06/01/2020
Components: ELECTRICAL SYSTEM
Incident Date: 01/02/2019
Crash: No
Fire: No
Vehicle Identification Number: 1FADP3F29DL******
Summary

MY RADIO IN MY CAR DOES NOT WORK BUT BEFORE THAT IT STARTED POPPING AND CRACKLING REALLY LOUD WITH THE IGNITION ON OR OFF MOVING DOWN THE ROAD OR STOPPED. WHENEVER IT WANTED TO IT DID IT. IT WAS SO LOUD IT WOULD SCARED ME TO THE POINT I WOULD JUMP AND ALMOST GO OFF THE ROAD. BUT NOW IT JUST DOESN'T WORK. I'VE LOOKED INTO IT AND A LOT OF PEOPLE REPORT THIS PROBLEM BUT NOTHINGS BEEN DONE ABOUT IT AND I FEEL SOMEBODY SAFETY IS IN JEOPARDY. *TR

06/01/2020
Components: FUEL SYSTEM, GASOLINE
Incident Date: 06/01/2020
Crash: No
Fire: No
Vehicle Identification Number: 1FADP3F24DL******
Summary

TL* THE CONTACT OWNS A 2013 FORD FOCUS. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 18V735000 (FUEL SYSTEM, GASOLINE). THE CONTACT TOOK THE VEHICLE TO LEO KAYTES FORD (145 NY-94, WARWICK, NY 10990) WHERE THE VEHICLE WAS INSPECTED AS A PART OF THE RECALL. NO DEFECTS WERE FOUND. THE VEHICLE WAS RETURNED TO THE CONTACT WITH NO REPAIRS PERFORMED. THE CONTACT STATED THAT RECENTLY THE VEHICLE WAS SHIFTED IN REVERSE AND STALLED WITHOUT WARNING. THE CONTACT CALLED LEO KAYTES FORD WHERE SHE WAS INFORMED THAT THE RECALL HAD EXPIRED. SHE WAS THEN GIVEN AT ESTIMATE FOR THE REPAIRS. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE AND INFORMED THE CONTACT THAT THE VEHICLE WAS NO LONGER ELIGIBLE FOR THE FREE REPAIR. THE VEHICLE WAS NOT REPAIRED. THE FAILURE MILEAGE WAS 45,260.

05/29/2020
Components: ELECTRICAL SYSTEM,EXTERIOR LIGHTING
Incident Date: 05/29/2020
Crash: No
Fire: No
Vehicle Identification Number: 1FADP3N23DL******
Summary

POWER TO DASHBOARD WENT OFF, NO EXTERIOR LIGHTS INCLUDING HEAD LIGHTS, TAIL LIGHTS, BRAKE LIGHTS, FLASHERS, SPEEDOMETER, DIRECTIONAL S. THE ONLY THING THAT WORKED WAS THE AC. CAR WAS STATIONARY. THIS IS THE SECOND TIME THIS OCCURRED. IF THIS HAD HAPPENED WHILE DRIVING, IT COULD HAVE CREATED A HAZARDOUS SITUATION FOR ME AND OTHER MOTORISTS.*DT*JB

05/27/2020
Components: POWER TRAIN
Incident Date: 05/08/2020
Crash: No
Fire: No
Vehicle Identification Number: 1FADP3K21DL******
Summary

VEHICLE WILL NOT SHIFT CORRECTLY. WILL OFTEN STALL OUT WHILE DRIVING AND WILL NOT ENGAGE GEARS EVEN WHEN SITTING IN THE MIDDLE OF A BUSY ROAD. WILL NOT SHIFT INTO REVERSE. SHIFTS HARD WHEN IT DOES SHIFT. BASICALLY BEEN DOING THIS OFF AND ON SINCE SHORTLY AFTER BUYING THE VEHICLE. HOWEVER FORD SIMPLY RESET THE PCM AND CHARGES FOR THIS. VEHICLE CONTINUES TO FAULT AFTER THIS. *TR

05/26/2020
Components: LATCHES/LOCKS/LINKAGES
Incident Date: 05/22/2020
Crash: No
Fire: No
Vehicle Identification Number: 1FADP3J24DL******
Summary

TL* THE CONTACT OWNS A 2013 FORD FOCUS. THE CONTACT STATED THAT AFTER HIS WIFE ENTERED THE VEHICLE, SHE BECAME AWARE THAT THE DRIVER'S SIDE FRONT DOOR FAILED TO LATCH SECURELY WHEN THE DOOR WAS CLOSED. THE CONTACT USED A STRAP TO TIE THE PASSENGER'S AND DRIVER'S SIDE DOOR TOGETHER IN ORDER TO SECURE THE DOOR. OPELIKA FORD (801 COLUMBUS PKWY, OPELIKA, AL 36801, (334) 749-8113) WAS CONTACTED HOWEVER, THE VEHICLE WAS NOT TAKEN TO BE DIAGNOSED NOR REPAIRED. THE CONTACT REFERENCED NHTSA CAMPAIGN NUMBER: 16V643000 (LATCHES/LOCKS/LINKAGES) AS A POSSIBLE SOLUTION TO THE FAILURE HOWEVER, THE VIN WAS NOT INCLUDED. THE FAILURE MILEAGE WAS 144,188.

05/26/2020
Components: STEERING
Incident Date: 05/21/2020
Crash: No
Fire: No
Vehicle Identification Number: 1FADP3L94DL******
Summary

MY ELECTRONIC STEERING ASSIST SYSTEM FAILED, I WAS DRIVING BACK FROM DOING ERRANDS, PULLED INTO MY APARTMENT COMPLEX AND THE YELLOW LIGHT CAME ON AND THE ERROR CODE CAME ON, MY STEERING LOCKED UP COULDN'T TURN STEER WHEEL, LUCKY I WAS GOING SLOW PULLED IN PARKING SPACE..THIS HAS COME ON BEFORE BUT THEN JUST WENT OFF, I CAN'T IMAGINE GOING ANY FASTER AND THE STEERING CEASE UP, I THINK ITS DANGEROUS, I GOT TOWED TO DEALERSHIP,NOW IS ON BACKORDER AND IS GOING TO TAKE SOME TIME, THANK YOU *DT*JB

05/19/2020
Components: POWER TRAIN
Incident Date: 07/01/2016
Crash: No
Fire: No
Vehicle Identification Number: 1FADP3E20DL******
Summary

TL* THE CONTACT OWNS A 2013 FORD FOCUS. THE CONTACT STATED THAT UPON SWITCHING GEARS AT VARIOUS SPEEDS, THE VEHICLE STALLED WITH THE TRANSMISSION WARNING LIGHT ILLUMINATED. THE VEHICLE WAS INITIALLY TAKEN TO BLUEBONNET FORD LINCOLN (351 N INTERSTATE 35 FRONTAGE RD, NEW BRAUNFELS, TX 78130) ON THREE OCCASIONS WHERE THE VEHICLE WAS DIAGNOSED FOR AN UNKNOWN FAILURE AND REPAIRED HOWEVER, THE FAILURE RECURRED. THE VEHICLE WAS NEXT TAKEN TO GRIFFITH FORD SAN MARCOS (2661 INTERSTATE 35 FRONTAGE RD, SAN MARCOS, TX 78666) WHERE THE CONTACT WAS INFORMED THAT THE CLUTCH NEEDED TO BE REPLACED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE VEHICLE WAS NOT REPAIRED. THE FAILURE MILEAGE WAS APPROXIMATELY 60,000.

05/17/2020
Components: POWER TRAIN
Incident Date: 05/11/2020
Crash: No
Fire: No
Vehicle Identification Number: 1FADP3F26DL******
Summary

TRANSMISSION SHUDDERS, JERKS AND FEELS LIKE ITS SLIPPING AND I'M GETTING A TRANSMISSION FAULT ERROR ON MY DASH, WON'T SHIFT TO NEXT GEAR UNLESS ITS ABOVE 3500RPM. I BOUGHT THE CAR USED MAY 4 2020, IT STARTED ACTING UP WITHIN THE FIRST WEEK I HAD THE VEHICLE.

05/15/2020
Components: AIR BAGS,ELECTRONIC STABILITY CONTROL,ENGINE
Incident Date: 05/01/2020
Crash: No
Fire: No
Vehicle Identification Number: 1FADP3J25DL******
Summary

MY FORD CAR ENGINE LIGHT IS ON WHENEVER IT RAINS AND MY FORD CAR STALLS AND I HAVE NO IDEA WHAT RECALL ISSUES IT HASH LATCH DOOR CHECK LOOK AT THE SALES SERVICE FORD DEALERSHIP!2020 *TR

05/11/2020
Components: FUEL SYSTEM, GASOLINE
Incident Date: 10/19/2019
Crash: No
Fire: No
Vehicle Identification Number: 1FADP3L94DL******
Summary

TL* THE CONTACT OWNS A 2013 FORD FOCUS. THE CONTACT STATED THAT WHILE DRIVING AT AN UNDISCLOSED SPEED, THE VEHICLE EXPERIENCED A MISFIRE AND SPUTTERED. ADDITIONALLY, THE CONTACT STATED THAT AFTER REFUELING, THE VEHICLE OCCASIONALLY STALLED WITHOUT WARNING. THE VEHICLE WAS TAKEN TO QUICK LANE AT SAW GRASS FORD LOCATED AT 14501 WEST SUNRISE BLVD, SUNRISE FL 33323, WHERE THE MECHANIC PERFORMED A SOFTWARE UPDATE UNDER NHTSA CAMPAIGN NUMBER: 19V515000 (FUEL SYSTEM, GASOLINE) HOWEVER, THE FAILURE RECURRED. THE VEHICLE WAS TAKEN BACK TO THE SAME DEALER WHERE AN ADDITIONAL UNKNOWN SOFTWARE UPDATE WAS PERFORMED BUT FAILED TO FIX THE FAILURE. THE CONTACT INDICATED THAT THE FUEL TANK WAS DAMAGED HOWEVER, THE FUEL TANK WAS NOT REPLACED AS STATED IN THE NHTSA CAMPAIGN. THE CONTACT STATED THAT THE VEHICLE ALSO RECEIVED A FUEL SYSTEM CLEANING AND A FUEL INDUCTION INJECTION HOWEVER, THE FAILURE PERSISTED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 97,000.

05/07/2020
Components: STEERING,ELECTRICAL SYSTEM,ELECTRONIC STABILITY CONTROL
Incident Date: 05/05/2020
Crash: No
Fire: No
Vehicle Identification Number: 1FADP3K26DL******
Summary

CAR JERKS DURING ACCELERATION, CPU WAS UPDATED AT FORD DEALERSHIP BUT JERKING IS PERSISTENT, TRANSMISSION OVERHEATING SIGNAL APPEARED, CHECK ENGINE SIGNAL APPEARED, CAR REVERSE GEAR FAULTY. ALL HAPPENED WHILE CAR WAS IN MOTION IN A BUSY STREET. AFTER CAR SHOWED THE TRANSMISSION OVERHEATING SIGNAL IT SHUT DOWN AND I WAS CLOSE TO GETTING HIT BY ANOTHER CAR FROM THE REAR END AS IT SHUT DOWN SIMULTANEOUSLY. CALLED TOWING SERVICE RIGHT AFTER BECAUSE CAR WOULD NO LONGER DRIVE WHEN ON GEAR. *TR

05/05/2020
Components: ELECTRICAL SYSTEM,UNKNOWN OR OTHER
Incident Date: 04/20/2020
Crash: No
Fire: No
Vehicle Identification Number: 1FADP3F22DL******
Summary

WHEN THE CAR IS IN PARK OR I?M DRIVING ON THE ROAD. THE RADIO WILL ABRUPTLY GO OUT, WITH A LOUD NOISE. THEN IT?S SILENT, AND ABRUPTLY YOU HEAR POPPING AND LOUD STATIC NOISES. IT IS A ROAD HAZARD, BECAUSE THIS LOUD STATIC NOISE COMES AND GOES; AND WHEN IT HAPPENS IT MAKES YOU JUMP. IT TAKE YOU FOCUS OFF THE ROAD, BECAUSE YOU?RE TRYING TO TURN THE RADIO DOWN OR OFF, BUT IT?S ALREADY OFF AND NOTHING WORKING. SO YOU WAIT FOR IT TO STOP. I DID TAKE MY CAR INTO A DEALERSHIP AND HAD IT INSPECTED, THEY SAID IT WAS THE WHOLE FRONT COMPONENT (RADIO/ AC) COST ABOUT $650. THERE?S NO WAY OF JUST DISCONNECTING JUST THE RADIO, BECAUSE IT?S ALSO WIRED WITH SOME DASH LIGHTS AND THE AC. THERE ARE ALSO MANY OTHER PEOPLE STRUGGLING WITH THIS PROBLEM. *TR

04/29/2020
Components: STRUCTURE,ELECTRONIC STABILITY CONTROL,FUEL/PROPULSION SYSTEM
Incident Date: 01/07/2016
Crash: No
Fire: No
Vehicle Identification Number: 1FADP3F25DL******
Summary

FUEL SYSTEM/ GASOLINE: STORAGE-CAMPAIGN #18V735000 (01/19/2019)-FUEL SYSTEM/ GASOLINE: STORAGE-CAMPAIGN #19V515000-(01/29/2019)-LATCHES/LOCKS/LINKAGES: DOOR LATCH-CAMPAIGN #16V643000-01/27/2017)-LATCHES/LOCKS/LINKAGES: HATCHBACK: LIFT GATE LOCK CAMPAIGN # 16V698000-(11/16/2016)-STRUCTURE: BODY HATCH BACK/ LIFT GATE CAMPAIGN # 16V691000 (11/16/2016)- ELECTRICAL SYSTEM: WIRING CAMPAIGN # 15V813000-(01/07/2016)

04/27/2020
Components: POWER TRAIN,VEHICLE SPEED CONTROL,FUEL/PROPULSION SYSTEM
Incident Date: 08/12/2014
Crash: No
Fire: No
Vehicle Identification Number: 1FADP3F2XDL******
Summary

I REPORTED THIS ISSUE WHEN I HAD MY FOCUS IN 2014....IT WAS DISMISSED. NOW, 4 TIMES IT WAS IN THE DEALERSHIP AND 4 TIMES IT WASN'T FIXED, 4 TIMES I HAD TO PAY FOR A RENTAL FOR 2 WEEKS EACH TIME, COSTING ME A TOTAL OF $2,755 IN ALL FOR NOTHING TO BE RESOLVED. I TRADED THE VEHICLE BECAUSE IT WAS LITERALLY A SAFETY HAZZARD BUT NO ONE WOULD DESIGNATE IT THAT AT THE TIME.

04/24/2020
Components: ELECTRICAL SYSTEM,ENGINE
Incident Date: 04/03/2020
Crash: No
Fire: No
Vehicle Identification Number: 1FADP3E26DL******
Summary

WHILE DRIVING DOWN THE EXPRESSWAY AT 70MPH MY VEHICLE LOSS POWER ENTIRELY AND STALLED. I WAS NEARLY HIT BY THE VEHICLE BEHIND ME AND FORCED TO PULL OVER TO THE SIDE OF THE ROAD. THE CHECK ENGINE LIGHT CAME ON AT THE SAME TIME AND INDICATED A CAMSHAFT POSITION SENSOR, CRANKSHAFT POSITION SENSOR, AND IGNITION ERRORS. I'VE OWNED THIS VEHICLE FROM THE DAY IT ARRIVED AT THE DEALERSHIP. THE PROBLEM AT FAULT HAS BEEN PREVIOUSLY IDENTIFIED BY FORD IN A TSB FOR THE ENGINE WIRING HARNESS CHAFFING ON THE INTAKE MANIFOLD. OWNERS ARE NOT NOTIFIED THROUGH MAIL ON TSB'S AND THIS VEHICLE HAS BEEN SERVICED BY THE DEALER SINCE THE TSB WAS ISSUED. I BELIEVE THIS SHOULD BE A RECALL CONDITION DUE TO THE ACCIDENT POTENTIAL THIS PROBLEM CREATES.

04/22/2020
Components: POWER TRAIN
Incident Date: 04/22/2020
Crash: No
Fire: No
Vehicle Identification Number: 1FADP3F25DL******
Summary

I AM CONCERNED ABOUT THE STUTTER MY TRANSMISSION IS HAVING WHEN I TAKE OFF FROM A STOP SIGN. I HAVE RESEARCHED AND SEE THAT THERE ARE RECALLS ON 2014 AND HIGHER. MIGHT WANT TO LOOK INTO THE AMOUNT OF COMPLAINTS ABOUT THIS ISSUE WITH THE 2013 FORD FOCUS.

04/21/2020
Components: POWER TRAIN
Incident Date: 07/01/2014
Crash: No
Fire: No
Vehicle Identification Number: 1FADP3K27DL******
Summary

EVERY TIME I TRY TO EVEN SLIGHTLY INCLINE THE TRANSMISSION SPUTTERS AND SHAKES AND CONTINUES UNTIL I'M NOT IN ANY UPCLINE AT ALL. I'VE TAKEN MY CAR MANY TIMES TO MULTIPLE DEALERSHIPS JUST TO BE TOLD IT'S NOTHING OR IT'S BECAUSE YOUR VEHICLE IS A FLEX SO THE CAR THINKS IT'S IN MANUAL. IT'S NOT A PROBLEM. JUST DRIVE IT AND ITLL BE FINE. WELL 6YEARS HAVE PAST AND IT JUST GETS WORSE EACH TIME. I'VE PARTED THE CAR AND DRIVE IT OCCASIONALLY BECAUSE WHEN IT JERKS AND DOESNT GO INTO GEAR OR ACCELERATION IS NONE EXISTANT IT'S ONLY A MATTER OF TIME BEFORE SOMEONE HITS ME FROM BEHIND ON THE HYW. BUT AGAIN FORD HAS NOT HONORED MY 100000 WARRANTY WHEN MY CATILATIC CONVERTER WENT OUT WHEN I ONLY HAD 80000 MILES ON IT. FOUND OUT A YEAR LATER THAT IT WAS COVERED. FORD IS HORRIBLE ON CORRECTING ISSUES THAT ARE A SAFETY MATTER.AT THIS POINT LIKE A SERVICE TECH TOLD ME IT'S THEIR WORD AGAINST MINE. THEY HAVE THE POWER SO EITHER DEAL WITH IT OR GET RID OF YOUR CAR.

04/17/2020
Components: POWER TRAIN,ENGINE
Incident Date: 04/17/2020
Crash: No
Fire: No
Vehicle Identification Number: 1FADP3F27DL******
Summary

MY CAR KEEPS FLASHING THE MULTIPLE WARNING LIGHTS. I CAN'T GET IT DIAGNOSED BECAUSE IT ONLY FLICKERS ON FOR A SECOND BEFORE TURNING OFF. IT'S THE ABS LIGHT, THE TRACTION CONTROL LIGHT, THE BRAKE LIGHT AND THE INFORMATION LIGHT. THIS ONLY HAPPENS WHILE I'M DRIVING, IT DOESN'T MATTER WHAT SPEED I'M GOING. IT WILL ALSO RESTART THE RADIO. ONCE I GET TO MY DESTINATION, MY WHOLE CAR WILL TURN OFF AS IF MY BATTERY DIED. I'VE TAKEN MY BATTERY TO BE TESTED AND IT'S FINE. WHEN I TRY TO TURN ON MY CAR, IT WON'T TURN ON BUT IT WILL MAKE CLICKING SOUNDS LIKE IT'S TRYING TO RESTART A CONNECTION. WHEN MY CAR FINALLY TURNED ON, IT SAID I HAD TRANSMISSION ISSUES. THIS CAR IS TERRIBLE, I DON'T FEEL SAFE WHEN I DRIVE IT BUT I STILL OWE MONEY ON IT AND CAN'T AFFORD TO PAY IT OFF IN ORDER TO GET A NEW CAR. I'LL NEVER GET A CAR MADE BY FORD AGAIN. *TR

04/08/2020
Components: ELECTRICAL SYSTEM
Incident Date: 02/15/2020
Crash: No
Fire: No
Vehicle Identification Number: 1FADP3R46DL******
Summary

THE VEHICLE DISPLAYS "STOP SAFELY NOW" AND ALL ELECTRICAL SYSTEMS SHUT OFF IMMEDIATELY. NOT ABLE TO START THE CAR NOR CHARGE THE MAIN HV BATTERY. FORD SERVICE AT CERTIFIED FORD DEALER REPROGRAMMED SOME OF THE MODULES BUT THAT DID NOT FIX THE PROBLEM.

04/06/2020
Components: ELECTRICAL SYSTEM,ELECTRONIC STABILITY CONTROL,ENGINE
Incident Date: 09/01/2018
Crash: No
Fire: Yes
Vehicle Identification Number: 1FADP3F27DL******
Summary

I WAS DRIVING AWAY FROM MY BOYFRIENDS HOUSE HEADING TO THE INTERSTATE 95 . AS I WAS DRIVING I NOTICED WHITE SMOKE COMING OUT OF THE DASHBOARD, I THE CAR AROUND AND HEADED BACK TO MY BOYFRIENDS HOUSE, I PUT THE CAR IN PARK AND JUMPED OUT, MY BOYFRIEND CAME OUTSIDE AND HE WAS ABLE TO PUT THE FIRE OUT. *TR

04/02/2020
Components: UNKNOWN OR OTHER
Incident Date: 04/01/2020
Crash: No
Fire: No
Vehicle Identification Number: 1FADP3K21DL******
Summary

I HAVE A NOTIFICATION ON MY CAR THAT SAYS TRANSMISSION FAULT AND MY CAR IS DRIVING LIKE IT'S IN NEUTRAL.

04/01/2020
Components: ELECTRICAL SYSTEM,ENGINE
Incident Date: 03/29/2020
Crash: No
Fire: No
Vehicle Identification Number: 1FADP3F23DL******
Summary

TL* THE CONTACT OWNS A 2013 FORD FOCUS. THE CONTACT STATED THAT WHILE DRIVING APPROXIMATELY 45 MPH, THE VEHICLE LOSS MOTIVE POWER AND STALLED WITH THE CHECK ENGINE WARNING LIGHT ILLUMINATED. THE CONTACT HAD TO GET THE VEHICLE TO THE SIDE OF THE ROAD. THE CONTACT HAD TO JUMPSTART THE VEHICLE. THE CONTACT TOOK THE VEHICLE TO A CERTIFIED MECHANIC WHO WAS UNABLE TO DIAGNOSE THE VEHICLE. THE CONTACT THEN TOOK THE VEHICLE TO THE CAPITOL CITY FORD LOCATED AT (8623 E WASHINGTON ST, INDIANAPOLIS, IN 46219, (317) 898-0700). THE CONTACT WAS INFORMED THAT A WIRING HARNESS SHIFTED AND DAMAGED OTHER WIRES WITHIN THE VEHICLE. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE AND REFERRED THE CONTACT TO NHTSA TO FILE A COMPLAINT. THE APPROXIMATE FAILURE MILEAGE WAS 80,000.

03/31/2020
Components: UNKNOWN OR OTHER
Incident Date: 03/31/2020
Crash: No
Fire: No
Vehicle Identification Number: 1FADP3K22DL******
Summary

THE CAR SHAKES WHEN TRYING TO CHANGE GEARS AN TAKE OFF TODAY IT DID IT BAD IN TRAFFIC AN WOULDN'T GO INTO REVERSE AN THE CHECK ENGINE LIGHT CAME ON.. I TOKE IT TO SEE WHY THE LIGHT CAME ON AN IT WAS THE CODE P080D WITCH IS THE SAME AS MANY OTHER HAVE REPORTED CLUTCH MOTOR TCM I JUST HOPE THAT'S IT AN I STILL HAVE A WARRANTY ON IT..

03/31/2020
Components: ELECTRICAL SYSTEM
Incident Date: 03/18/2020
Crash: No
Fire: No
Vehicle Identification Number: 1FADP3F27DL******
Summary

OK SO FOR ONE, THE SCREEN (I THINK IT'S CALLED THE CLUSTER) IN BETWEEN MY ODOMETER AND MY SPEEDOMETER HAS OFFICIALLY GONE ALL THE WAY OUT. ONE DAY LAST WEEK IT STARTED TO HAVE LINES GOING THROUGH IT AND THEN ALL OF THE IMAGES WENT AWAY BUT I COULD STILL SEE A BACK LIGHT, IT JUST WASN'T TELLING ME ANY INFORMATION. IT STAYED LIKE THAT FOR TWO OR THREE DAYS AND THEN IT STARTED FLASHING LIKE A STROBE LIGHT. IT DID THAT FOR A COUPLE OF DAYS AND THEN IT WENT ALL THE WAY OUT FOR LIKE A DAY AND THEN IT STARTED FLASHING AGAIN BUT IT'S OUT NOW. WELL NOW THE SCREEN IS CONNECTED TO THE RADIO IS STARTING TO DO THE SAME THING AND I DON'T HAVE TO BE DRIVING DOWN THE ROAD FOR IT TO DO IT. SOMETIMES WHEN I CRANK MY CAR IT'S ALREADY DOING IT BUT SOMETIMES WHEN I AM DRIVING MY CAR IT'LL SWITCH TO WHATEVER IT WANTS TO DO NEXT. I HOPE THAT MAKES SENSE, THAT'S JUST THE BEST I KNOW HOW TO EXPLAIN IT. WHY IS THIS HAPPENING?? HAS THIS HAPPENED TO ANYONE ELSE? I GET MIGRAINES AND I CAN'T BE DRIVING WITH A STROBE LIGHT HAPPENING LIKE RIGHT IN FRONT OF MY FACE, YA KNOW? LIKE, THAT'S A MIGRAINE TRIGGER. THIS ISN'T COOL.. IN THE PICTURE THAT I SUBMITTED IT'S A RADIO SCREEN IN THE FIRST PHASE OF WHAT HAPPENED TO MY OTHER SCREEN ABOVE THE STEERING WHEEL AND THE DATE SELECTED IS THE DATE IN WHICH OTHER SCREEN STARTED THIS WHOLE PROCESS OF WHATEVER IT DID.

03/24/2020
Components: POWER TRAIN
Incident Date: 03/24/2020
Crash: No
Fire: No
Vehicle Identification Number: 1FADP3F21DL******
Summary

WHILE DRIVING AFTER GET MY FORD FOCUS AFTER HAVING A OIL CHANGE IT STARTED TO STALL OUT VERY HOSTING TO DRIVE AT ANY SPEED. TRANSMISSION LIGHT CAME ON TELLING ME TO SERVICE IT. I PULLED OVER BACK TO PRIORITY FORD DEALERSHIP.THE TECH CAME OUT AND TELLS ME THAT MY FORD FOCUS WAS ON A RECALL FOR MY TRANSMISSION. I HAD TO TAKE IT TO THE SERVICE CENTER 3BLOCKS AWAY,WITH THE CAR IN THAT HORRIBLE WAY DRIVING.

03/19/2020
Components: POWER TRAIN,VEHICLE SPEED CONTROL
Incident Date: 01/01/2020
Crash: No
Fire: No
Vehicle Identification Number: 1FADP3K21DL******
Summary

TL* THE CONTACT OWNS A 2013 FORD FOCUS. THE CONTACT STATED WHILE DRIVING AT VARIOUS SPEEDS, THE TRANSMISSION STARTED TO SLIP. THE CONTACT STATED NO WARNING LIGHT WAS ILLUMINATED. THE CONTACT DROVE THE VEHICLE TO SKALNEK FORD LOCATED AT (941 S LAPEER RD, ORION CHARTER TOWNSHIP, MI 48362) WHERE IT WAS DIAGNOSED. THE CONTACT WAS INFORMED THAT THE TRANSMISSION CLUTCH NEEDED TO BE REPLACED. THE VEHICLE WAS REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE AND A CASE WAS FILED. THE APPROXIMATE FAILURE MILEAGE WAS 77,100. *BF*JB

03/17/2020
Components: POWER TRAIN
Incident Date: 01/01/2020
Crash: No
Fire: No
Vehicle Identification Number: 1FADP3F27DL******
Summary

THE TRANSMISSION SLIPS MAKING CAR JERK DURING TAKE OFF AND SHIFTING INTO SECOND, ON THE HIGHWAY TRANSMISSION RPMS GO UP AND TRANSMISSION WON'T SHIFT GEARS WHEN ACCELERATING

03/17/2020
Components: STEERING,VEHICLE SPEED CONTROL,FUEL/PROPULSION SYSTEM
Incident Date: 03/16/2020
Crash: No
Fire: No
Vehicle Identification Number: 1FADP3F29DL******
Summary

THE STEERING WHEEL GOT STUCK! THANK GOD I WAS LEAVING MY HOME AND NOTICED IT.. AND ALSO I HAD TO GET THE METER FIXED BECAUSE IT WAS GIVING ME THE WRONG GAS MILEAGE

03/14/2020
Components: POWER TRAIN,SEAT BELTS,ENGINE
Incident Date: 03/09/2020
Crash: No
Fire: No
Vehicle Identification Number: 1FADP3F2XDL******
Summary

THE DRIVER SEAT BELT GETS STUCK ALOT AND IS VERY HARD TO DISCONNECT, THE CAR WON'T GO IN REVERSE AND IT IS PART OF A CLUTCH RECALL FORD WON'T HONOR IT IT'S BEEN REPLACED TWICE ALREADY,

03/12/2020
Components: POWER TRAIN
Incident Date: 01/15/2020
Crash: No
Fire: No
Vehicle Identification Number: 1FADP3K25DL******
Summary

TL* THE CONTACT OWNS A 2013 FORD FOCUS. THE CONTACT STATED THAT WHILE DRIVING AT APPROXIMATELY 5 MPH, THE VEHICLE WAS SHUDDERED. THE CONTACT STATED THAT THE FAILURE WAS NOT EXPERIENCED AT A HIGHER SPEED. THE VEHICLE WAS TAKEN TO MCLAUGHLIN MOTORS INC LOCATED AT (950 N MAIN ST, SUMTER, SC 29150) WHERE IT WAS DIAGNOSED THAT THE CLUTCH NEEDED TO BE REPAIRED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 87,131.

03/12/2020
Components: ELECTRICAL SYSTEM,EQUIPMENT
Incident Date: 02/18/2020
Crash: No
Fire: No
Vehicle Identification Number: 1FADP3L92DL******
Summary

I BOUGHT A 2013 FOCUS ST IN FEBRUARY 2020. IT WAS HAVING STALLING ISSUES REPORTEDLY DUE TO A WIRE HARNESS TSB/RECALL CAR WAS TAKEN IN TO HAVE RECALL REPAIR DONE. TOOK THE VEHICLE IN TO CORWIN FORD IN NAMPA IDAHO AFTER TWO WEEKS OF THEM HAVING THE CAR THEY COULD NOT FIGURE OUT WHAT WAS WRONG AND TOLD ME THE CAR WAS FINE. I TEST DROVE IT AND IT DROVE BETTER THAN BEFORE THEY STATED THEY DID NOTHING SO I LEFT. THE SECOND I TURN OUT OF THE DEALERSHIP IT STALLS SO I TOOK IT BACK AND LET THEM KNOW ITS STILL STALLING A TECH CAME AND LOOKED AND VERIFIED SOMETHING WAS WRONG WITH THE CAR. I FINALLY RESEARCHED AND CAME ACROSS THAT TSB SO I CALLED AND LEFT A VOICEMAIL ADVISING THEM TO CHECK THE HARNESS. WELL IT TURNED OUT TO BE THE SPLICES NOT BEING DONE CORRECTLY THE FIRST TIME. I WAS CHARGED AND ACCUSED OF TRYING TO FOOT THE BILL FOR TELLING THEM IT SHOULD BE COVERED UNDER A RECALL REMEDY OR RECALL WARRANTY...

03/11/2020
Components: POWER TRAIN
Incident Date: 03/09/2020
Crash: No
Fire: No
Summary

TL* THE CONTACT OWNS A 2013 FORD FOCUS. THE CONTACT STATED THE PREVIOUS OWNER TOOK THE VEHICLE TO KENNY ROSS FORD SOUTH LOCATED AT (3200 LIBRARY RD, CASTLE SHANNON, PA 15234) TO BE REPAIRED UNDER NHTSA CAMPAIGN NUMBER: 15V813000 (ELECTRICAL SYSTEM) HOWEVER, THE FAILURE OCCURRED AFTER THE RECALL REPAIR WAS PERFORMED. THE CONTACT STATED THE ENGINE STALLED WHILE DRIVING UPHILL. THE CONTACT STATED PULLED OVER AND RESTARTED THE VEHICLE. THE CONTACT TOOK THE VEHICLE TO AN INDEPENDENT MECHANIC TO BE DIAGNOSED. THE VEHICLE WAS DIAGNOSED WITH AN UNKNOWN WIRING HARNESS FAILURE. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE BUT PROVIDED NO ASSISTANCE. THE FAILURE MILEAGE WAS 134,000. THE VIN WAS NOT AVAILABLE.

03/09/2020
Components: FUEL/PROPULSION SYSTEM
Incident Date: 08/19/2019
Crash: No
Fire: No
Vehicle Identification Number: 1FADP3F25DL******
Summary

TL* THE CONTACT OWNS A 2013 FORD FOCUS. THE CONTACT STATED WHILE HER FRIEND WAS DRIVING AT 70 MPH, THE VEHICLE RAN OUT OF FUEL. THE CONTACT STATED HER FRIEND HAD TO PUT ON HER EMERGENCY HAZARD LIGHTS ON TO SAFELY DRIVE TO A GAS STATION. THE CONTACT STATED THE VEHICLE WAS INCLUDED IN NHTSA CAMPAIGN NUMBER: 18V735000 (FUEL SYSTEM, GASOLINE). THE VEHICLE WAS TAKEN TO KEN WILSON FORD LOCATED AT (769 CHAMPION DR, CANTON, NC 28716) BUT WAS NOT REPAIRED. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE. THE FAILURE MILEAGE WAS UNKNOWN.

03/09/2020
Components: POWER TRAIN
Incident Date: 03/02/2020
Crash: No
Fire: No
Vehicle Identification Number: 1FADP3F29DL******
Summary

THE CAR SHUTTERS WHEN GOING FROM A COMPLETE STOP. I STOP AT A STOP SIGN OR STOP LIGHT AND WHEN I TAKE OFF THE WHOLE CAR SHUTTERS. WHEN I ASKED ABOUT THIS I WAS TOLD IT WAS A COMMON PROBLEM IN THIS CAR MODLE AND TO REPORT IT. THE CAR HAS DONE THIS SINCE I HAVE OWNED IT AND THE FORD DEALERSHIP SAID THERE WAS NOT A FIX FOR IT.

03/07/2020
Components: SUSPENSION,POWER TRAIN
Incident Date: 02/29/2020
Crash: No
Fire: No
Vehicle Identification Number: 1FADP3F20DL******
Summary

THE ISSUE HAS HAPPENED 3 TIMES SINCE I HAVE OWNED THE CAR. THE CAR WAS SHAKING WHEN I WOULD PUSH ON THE GAS. THERE WAS A DELAY WITH EXCELERATION. I WAS DRIVING ON THE CITY STREET AND THE CAR WOULD NOT EXCELERATE THE TRANSMISSION WAS NOT CHANGING GEARS. I HAD TO COAST DOWN THE STREET TO MAKE IT TO SOMEWHERE I COULD PULL OVER. ONCE STOPPED THE CAR WOULD NOT GO INTO ANY GEAR AND WOULD NOT DRIVE. I HAD THE CAR TOWED TO THE FORD DEALERSHIP EACH TIME I WAS TOLD THAT IT WAS THE TRANSMISSION CONTROL MODULE AND THE CLUTCH THAT NEEDED TO BE REPLACED.

03/06/2020
Components: STEERING
Incident Date: 03/06/2020
Crash: No
Fire: No
Vehicle Identification Number: 1FADP3K21DL******
Summary

WHEN THE OUT SIDE TEMPERATURE DROPS TO ABOUT 32 DEGREES OR LOWER THE ELECTRIC POWER STEERING FAILS. THIS CAN HAPPEN FROM A PARKED SITUATION AS WELL AS WHEN YOU ARE DRIVING.. IT WILL LOCK UP. HAS OCCURRED ON CITY STREETS.

03/05/2020
Components: STRUCTURE
Incident Date: 03/04/2020
Crash: No
Fire: No
Vehicle Identification Number: 1FADP3K2XDL******
Summary

SAME ISSUE WITH PREVIOUS DOOR LATCH RECALL, IT IS BROKEN AGAIN AND SINCE IT HAS ALREADY "BEEN REPAIRED" THEY WILL NOT FIX IT AGAIN. DOOR WILL NOT LOCK OR WILL GET STUCK IN A LOCKED POSITION AND WILL NOT CLOSE.

03/05/2020
Components: FUEL/PROPULSION SYSTEM
Incident Date: 09/14/2019
Crash: No
Fire: No
Vehicle Identification Number: 1FADP3K23DL******
Summary

THE FUEL TANKED IS DEFORMED AND THE FUEL GAUGE REFLECTS ONE-QUARTER TO ONE-HALF OF A TANK OF FUEL WHEN IT IS ACTUALLY EMPTY. THE RECALL NOTICE INDICATED THE FUEL TANK COULD BE REPLACED IF DEFORMED. MY FUEL TANK IS DEFORMED AND I MENTIONED THAT TO THE SERVICE ADVISOR. HE DIDN'T SEEM INTERESTED IN MY CONCERN. NOT KNOWING HOW MUCH FUEL IS REMAINING IN THE TANK IS A REAL PROBLEM. THE TANK IS DEFORMED AND SHOULD BE REPLACED AS PER THE RECALL.

03/02/2020
Components: POWER TRAIN
Incident Date: 02/13/2020
Crash: No
Fire: No
Vehicle Identification Number: 1FADP3F28DL******
Summary

MY FORD FOCUS 2013, HAS BEEN FIXED TWO TIMES AND THE SAME PROBLEM IS REOCCURRING. I HAVE CALLED CUSTOMER SERVICE AND THEY WEREN'T VERY HELPFUL AND IT IS DIFFICULT TO REACH THEM. THE CAR SHUTTERS UPON ACCELERATING. IT IS UNSAFE TO DRIVE AS STATED IN THE RECALL. I HAVE BEEN TOLD THAT WARRANTY IS EXPIRED. THIS HAS BEEN A LAWSUIT BEFORE AND I STRONGLY BELIEVE THAT THE WARRANTY THAT I HAD PREVIOUSLY WHEN FIXING THE FORD SHOULD APPLY THIS TIME AS WELL. MY CAR IS CURRENTLY IN A FORD DEALERSHIP WAITING TO GET FIXED, BUT I DO NEED THE CLEAR THAT WARRANTY WILL COVER IT SINCE THIS IS THE THIRD TIME THIS HAS HAPPENED. I SHOULD BE ABLE TO RELY ON MY CAR AND NOT BE WORRIED IF IT WILL START.

03/02/2020
Components: VEHICLE SPEED CONTROL,FUEL/PROPULSION SYSTEM
Incident Date: 06/01/2019
Crash: No
Fire: No
Vehicle Identification Number: 1FADP3F20DL******
Summary

TL* THE CONTACT OWNS A 2013 FORD FOCUS. THE CONTACT STATED WHILE DRIVING 70 MPH, THE VEHICLE STALLED WITH SEVERAL UNKNOWN WARNING LIGHTS ILLUMINATED. THE CONTACT STATED THAT THE FUEL GAUGE WAS INOPERABLE. ROADSIDE ASSISTANCE WAS CALLED AND JUMP STARTED THE VEHICLE AND ADDED FUEL TO THE VEHICLE. THE CONTACT ALSO EXPERIENCED THE FAILURE WHILE DRIVING AT 55 MPH. ADDITIONALLY, AFTER REFUELING THE VEHICLE, THE ACCELERATOR PEDAL WAS DEPRESSED, THE RPM REVVED UP HOWEVER, THE VEHICLE HESITATED TO RESPOND. THE CONTACT STATED THAT THE VEHICLE RESPOND UP TO 10 MPH. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 18V735000 (FUEL SYSTEM, GASOLINE). THE VEHICLE WAS TAKEN TO MIKE REICHENBACH FORD LINCOLN LOCATED AT (600 N COIT ST, FLORENCE, SC 29501), TO BE DIAGNOSED. THE CONTACT WAS INFORMED THAT AN UNKNOWN SOFTWARE UPDATE NEEDED TO BE PERFORMED WHICH WAS STILL PENDING. THE FAILURE PERSISTED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 120,000.*DT CONSUMER STATED THAT VEHICLE WAS TAKEN TO MIKE REICHENBACH ON 9/12/2019 FOR THE REPAIR AND WAS TOLD THAT THE VEHICLE WAS REPAIRED. CONSUMER FOUND OUT LATER THAT NO REPAIRS WERE ACTUALLY MADE. THE CHECK ENGINE LIGHT CAME ON AND VEHICLE WAS TAKEN TO AN AUTO ZONE WHERE IT WAS FOUND OUT THAT THERE WAS AN ISSUE WITH THE CANISTER PURGE VALVE WHICH WAS PART OF THE RECALL. ON 3/2/2020 CONSUMER TOOK VEHICLE TO RACEWAY FORD OF DARLINGTON TO BE REPAIRED. RACEWAY FORD REFUSED TO REPAIR VEHICLE BECAUSE MIKE REICHENBACH HAD CLOSED THE RECALL. CONSUMER SAYS VEHICLE CONTINUES TO STALL RANDOMLY AND THAT AFTER REFUELING VEHICLE HAS TO BE RUNNING WITH THE GAS PEDAL DEPRESSED BEFORE IT CAN BE DRIVEN. *DL

02/27/2020
Components: STEERING
Incident Date: 01/23/2020
Crash: No
Fire: No
Vehicle Identification Number: 1FADP3F29DL******
Summary

TL* THE CONTACT OWNS A 2013 FORD FOCUS. THE CONTACT STATED THAT WHILE DRIVING AT AN UNDISCLOSED SPEED, THE STEERING WHEEL PULLED TO THE LEFT AND RIGHT FAILING TO STAY STRAIGHT. NO WARNING LIGHTS WERE ILLUMINATED. THE VEHICLE WAS TAKEN TO KOONS FALLS CHURCH FORD (1051 E BROAD ST, FALLS CHURCH, VA 22044) AND ALSO TO STAFFORD FORD LINCOLN OF SALISBURY (1902 N SALISBURY BLVD, SALISBURY, MD 21801) AND WAS DIAGNOSED THAT THE RACK AND PINION NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE BUT OFFERED NO ASSISTANCE. THE FAILURE MILEAGE WAS APPROXIMATELY 94,000.

02/26/2020
Components: POWER TRAIN
Incident Date: 09/01/2014
Crash: No
Fire: No
Vehicle Identification Number: 1FADP3F25DL******
Summary

TL* THE CONTACT OWNS A 2013 FORD FOCUS SE. THE CONTACT STATED THAT WHILE DRIVING AT 70 MPH THE TRANSMISSION SUDDENLY DOWNSHIFTED FROM AN AUTOMATIC SIX SPEED TO A SPEED OF APPROXIMATELY 35 MPH. THE CAUSE OF THE FAILURE HAS NOT BEEN DIAGNOSED. THERE WERE NO CONSEQUENCES THE CONTACT CALLED THE MANUFACTURER FROM THE SIDE OF THE ROAD. THEY ADVISED THAT THE VEHICLE WAS COVERED UNDER AN EXTENDED WARRANTY BUT THE CONTACT WOULD HAVE TO PAY FOR TOWING TO THE DEALER. THE VEHICLE WAS DRIVEN TO THE DEALER JC LEWIS FORD (9505 ABERCORN ST, SAVANNAH, GA 31406 (912) 210-5692) WHERE THE TRANSMISSION MODULE WAS REPROGRAMMED UNDER AN EXTENDED WARRANTY. THE VEHICLE WAS TEST DRIVEN BUT NO ISSUES WERE FOUND. THE VEHICLE HOWEVER EXPERIENCED THE SAME ISSUE THE SAME DAY IT WAS RETURNED TO THE CONTACT. SHE HAD TO SCHEDULE ANOTHER AN APPOINTMENT WITH THE DEALER TO RE-INSPECT THE VEHICLE. THE FAILURE MILEAGE WAS 29,000.

02/24/2020
Components: POWER TRAIN,ENGINE
Incident Date: 12/20/2019
Crash: No
Fire: No
Vehicle Identification Number: 1FADP3F27DL******
Summary

WHEN DRIVING THE VEHICLE IT CAUSES A STUTTERING MOVEMENT FROM A STOP. WHEN PRESSING THE GAS FROM A STOPPED POSITION IT STARTS TO SHAKE UPON ACCELERATION. THE CAR ALMOST FEELS LIKE THE TRANSMISSION IS SLIPPING AND MAY CAUSE THE VEHICLE TO STOP. I FEEL THAT I AND MY CHILDREN ARE UNSAFE WHEN THIS HAPPENS!!!

02/24/2020
Components: STEERING
Incident Date: 02/12/2020
Crash: No
Fire: No
Vehicle Identification Number: 1FADP3K24DL******
Summary

TL* THE CONTACT OWNS A 2013 FORD FOCUS. CONTACT STATED THAT WHILE DRIVING AT 45 MPH, THE STEERING WHEEL CEASED WITHOUT WARNING. THE CONTACT TOOK HER FOOT OFF THE ACCELERATOR PEDAL COASTED TO THE SHOULDER OF THE ROAD. THE CONTACT TURNED THE VEHICLE OFF AND BACK ON WHICH FAILED TO RESUME BACK TO NORMAL VEHICLE OPERATION. THE VEHICLE WAS DRIVEN TO THE RESIDENCE WHERE THE VEHICLE WAS DIAGNOSED BY AN INDEPENDENT MECHANIC. THE CONTACT WAS INFORMED THAT THE RACK AND PINION NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. OBAUGH FORD, INC. 13 LEE JACKSON HWY, STAUNTON, VA 24401, (540) 851-4800) WAS CONTACTED AND INFORMED OF THE FAILURE. THE MANUFACTURER WAS CONTACTED AND INFORMED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 131,297. *DT *DL

02/24/2020
Components: STEERING
Incident Date: 02/20/2020
Crash: No
Fire: No
Vehicle Identification Number: 1FADP3K21DL******
Summary

ELECTRIC STEERING ASSIST SYSTEM WENT OUT. I WAS GETTING READY TO HEAD HOME WHEN THE STEERING WAS LIKE A LEAD BRICK, LUCKILY I WAS STILL IN MY WORK PARKING LOT OF NEWCASTLE HEATED STORAGE 7115 132ND PLACE SE NEWCASTLE WA 98059 WHEN IT WENT BAD. I COULDN'T CONTROL THE STEERING UNLESS I WAS A BODY BUILDER. I PARKED AND CALLED UBER.

02/23/2020
Components: POWER TRAIN,ELECTRONIC STABILITY CONTROL,ENGINE
Incident Date: 02/21/2020
Crash: No
Fire: No
Vehicle Identification Number: 1FADP3F21DL******
Summary

WHILE AT A STOP LIGHT ON A BUSY STREET MY CAR JERKS AND THEN GETS QUIET, WHEN THE LIGHT CHANGES TO GREEN I HIT ON THE GAS PEDAL AND THE CAR DOES NOT MOVE, NO MATTER HOW HARD I PRESS, I TURN ON MY EMERGENCY LIGHTS AND AFTER ABOUT 3 MINS THE CAR FINALLY MOVES BUT WHILE DRIVING ONCE AGAIN I HIT ON THE GAS PEDAL TO INCREASE SPEED AND IT DOES NOT WORK, I DECIDE TO TURN AROUND IN A SMALL PARKING LOT AND TAKE IT HOME AND WHILE DOING THAT THE CAR DOESN'T REVERSE, I GET IT BACK ON THE ROAD AND IT JERKS AND JUMPS TO THE POINT WHERE I JUST HAD TO PARK IT AND CALL A RIDE. THE WEEK PRIOR A MECHANIC TOLD ME I JUST NEEDED COOLANT AFTER THE CAR JERKED AND STALLED ON THE HIGHWAY WHILE I WAS GOING 70MPH, AND NOW EVERY TIME I BRING THE CAR TO A COMPLETE STOP IT DOESN'T MOVE ONCE IT'S TIME TO ACCELERATE, I'VE HAD IT STALL IN HEAVY TRAFFIC WHERE CARS WHERE BUMPER TO BUMPER AND I COULD NOT MOVE. ALL OF THIS AFTER I HAD THE ECU FLASHED TO FIX THE CODES, THE ENTIRE ENGINE AND HEAD GASKETS REPLACED, THE FUEL PUMP SYSTEM AND TRANSMISSION FIXED BY FORD. SO I TOOK IT TO A MECHANIC TO GET IT DIAGNOSED AND THEY INFORM ME OF MULTIPLE PROBLEMS SUCH AS A NEW THERMOSTAT AND AIR BAG DEPLOYMENT ISSUES BUT THE MAIN PROBLEM IS THAT I NEED A NEW TRANSMISSION AGAIN, UNFORTUNATELY THE CARS VALUE IS NOT WORTH WHAT IT WILL COST TO FIX THE TRANSMISSION AGAIN.

02/22/2020
Components: STEERING
Incident Date: 02/22/2020
Crash: No
Fire: No
Vehicle Identification Number: 1FADP3K21DL******
Summary

THE ELECTRONIC POWER STEERING ASSIST FEATURE FAILED WHEN I WAS 100 MILES FROM HOME.IT OCCURRED AFTER THE CAR WAS PARKED FOR ABOUT 2 HOURS. PRIOR TO THIS IT WAS WORKING OK. THIS HAS HAPPENED ONE TIME BEFORE. WHEN IT HAPPENED BEFORE I DISCONNECTED THE BATTERY AND CLEANED THE TERMINAL. I CHARGED THE BATTERY AND THE PROBLEM WENT AWAY FOR ABOUT A MONTH. TODAY I TOOK THE CAR TO A SERVICE CENTER AND HAD THE BATTERY REPLACED. THE PROBLEM DID NOT GO AWAY THIS TIME. I HAD TO DRIVE THE CAR BACK ON THE FREEWAY WITHOUT POWER STEERING ASSIST.

02/19/2020
Components: STEERING
Incident Date: 07/15/2018
Crash: No
Fire: No
Vehicle Identification Number: 1FADP3F23DL******
Summary

TL* THE CONTACT OWNS A 2013 FORD FOCUS. THE CONTACT STATED THAT WHILE DRIVING AT AN UNKNOWN SPEED, THE POWER STEERING WARNING LIGHT ILLUMINATED CONTINUOUSLY. THE CONTACT STATED THAT THE WARNING LIGHT WAS NOT ILLUMINATED AFTER THE VEHICLE WAS RESTARTED. IN ADDITION, AFTER STARTING THE VEHICLE, THE STEERING WHEEL CEASED. THE CONTACT STATED THE VEHICLE WAS ABLE TO BE DRIVEN HOWEVER, THE STEERING WHEEL WAS VERY DIFFICULT TO MANEUVER. THE VEHICLE WAS TAKEN TO CORWIN FORD OF SPRINGFIELD 3241 S GLENSTONE AVE, SPRINGFIELD, MO 65804, WHERE IT WAS DIAGNOSED THAT THE POWER STEERING GEAR NEEDED TO BE REPLACED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 95,000.

02/18/2020
Components: FUEL/PROPULSION SYSTEM
Incident Date: 02/18/2020
Crash: No
Fire: No
Vehicle Identification Number: 1FADP3F2XDL******
Summary

I HAVE BEEN CALLING MY LOCAL FORD DEALERSHIP (TAMIAMI FORD IN NAPLES, FLORIDA) TO SCHEDULE AN APPOINTMENT FOR RECALL 18S32 FOR MONTHS NOW AND THEY STILL HAVE NOT SCHEDULED AN APPOINTMENT WITH ME. THE SERVICE DEPARTMENT TAKES DOWN MY INFORMATION AND TELLS ME THEY WILL CALL ME BACK TO SCHEDULE AN APPOINTMENT, AND THEN TO REPEAT ALL MY INFORMATION AGAIN TO A VOICE MESSAGE. I HAVE NEVER RECEIVED A CALL BACK TO SCHEDULE AN APPOINTMENT. I HAVE CALLED AND ASKED TO SPEAK TO THE SERVICE MANAGER SEVERAL TIMES, ALWAYS GETTING VOICEMAIL SAYING HE IS CURRENTLY ON A CALL WITH A CUSTOMER AND WILL CALL ME BACK URGENTLY. I HAVE LEFT SEVERAL MESSAGES ON THE SERVICE MANAGERS VOICEMAIL. THE SERVICE MANAGER HAS NEVER CALLED ME BACK. THIS HAS BEEN ONGOING SINCE AUGUST 2019 AND I AM RECEIVING LETTERS FROM FORD REMINDING ME I HAVE A RECALL AND TO GET IT FIXED WITH MY LOCAL DEALERSHIP, WHILE I LITERALLY CANNOT SCHEDULE AN APPOINTMENT.

02/13/2020
Components: STEERING
Incident Date: 02/12/2020
Crash: No
Fire: No
Vehicle Identification Number: 1FADP3F28DL******
Summary

TL* THE CONTACT OWNS A 2013 FORD FOCUS. THE CONTACT WAS UNABLE TO STEER THE VEHICLE. THE DEALER DIAGNOSED VEHICLE WITH DEFECTIVE POWER STEERING NEEDING AN INTERIOR GEAR REPLACEMENT THE CONTACT WAS UNABLE TO DRIVE THE VEHICLE. THE VEHICLE HAD TO BE REPAIRED OUT OF POCKET THE CONTACT STATED THAT WHILE DRIVING APPROXIMATELY 60 MPH, THE STEERING ABILITY BECAME VERY HARD. THE CONTACT STATED THAT THE FAILURE HAD BEEN OCCURRING FOR APPROXIMATELY TWO YEARS. THE POWER STEERING ASSIST FAILURE ILLUMINATED EVERY TIME THE VEHICLE WAS TURNED ON. THE VEHICLE WAS TAKEN TO THE SHOTTENKIRK FORD JASPER (868 GEORGIA 515, JASPER, GA,30143) TWICE, THEY DETERMINED INTERIOR GEAR REPLACEMENT NEEDED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE VEHICLE WAS NOT REPAIRED. THE APPROXIMATE FAILURE MILEAGE WAS 89,000.

02/11/2020
Components: STEERING,FUEL/PROPULSION SYSTEM
Incident Date: 02/11/2020
Crash: No
Fire: No
Vehicle Identification Number: 1FADP3F24DL******
Summary

MY CHECK ENGINE LIGHT IS ON AND THE CODE THAT WAS READ IS P1450. THE WHEEL LOCKED ON ME ON TWO SEPARATE OCCASIONS. I WAS UNABLE TO MAKE A TURN WHILE GOING ACROSS TRAFFIC TO GET TO THE OTHER SIDE OF THE MEDIAN AND HAD TO COMPLETELY TURN THE CAR OFF AND START IT AGAIN FOR IT TO UNLOCK.

02/10/2020
Components: POWER TRAIN
Incident Date: 02/10/2020
Crash: No
Fire: No
Vehicle Identification Number: 1FADP3F25DL******
Summary

AT TAKING OFF AT A RED LIGHT MY CAR STUTTERS AND SHAKES AND IT'S WORSE WHEN GOING UPHILL IT FEELS LIKE IT'S GOING TO STALL ON ME IN THE MIDDLE OF THE ROAD.

02/10/2020
Components: POWER TRAIN,ENGINE
Incident Date: 12/23/2019
Crash: No
Fire: No
Vehicle Identification Number: 1FADP3K27DL******
Summary

ON MY WAY FROM WORK WENT TO LEAVE AND PRESS GAS PADDLE CAR. ACT LIKE IT SPEED UP HILL . CAR START STUTTERING MAKING A GRINDING NOISE JERKING. GOT HALF WAY HOME IT START SMOKING. . WHEN I FIRST BOUGHT CAR I HAD TO PUT IN SHOP BECAUSE OF TRANSMISSION PROBLEMS IT ONE THING AFTER ANOTHER IVE DONE ALREADY HAD SEVERAL RECALLS DONE ON IT. NOW ITS GIVEN ME MORE PROBLEMS. ALWAYS ON THE HIGH WAY

02/10/2020
Components: ENGINE
Incident Date: 02/07/2020
Crash: No
Fire: No
Vehicle Identification Number: 1FADP3F25DL******
Summary

TL* THE CONTACT OWNS A 2013 FORD FOCUS. WHILE DRIVING AT LOW SPEEDS THE VEHICLE STALLED AND RESTARTED INDEPENDENTLY. THE TRANSMISSION FAULT WARNING LIGHT WAS ILLUMINATED AS WELL AS THE SERVICE VEHICLE MESSAGE WAS DISPLAYED. THE CONTACT CALLED. SIMI VALLEY FORD 2440 FIRST ST, SIMI VALLEY, CA 93065 (805) 583-0333, HOWEVER, THE VEHICLE WAS NOT DIAGNOSED NOR REPAIRED. THE MANUFACTURER WAS NOT CONTACTED. THE FAILURE MILEAGE WAS 107,000.

02/08/2020
Components: POWER TRAIN
Incident Date: 02/02/2020
Crash: No
Fire: No
Vehicle Identification Number: 1FADP3N29DL******
Summary

FAULTY TRANSMISSION DEFECT RELATING TO THE CLUTCH AND TRANSMISSION CONTROL MODULE IN THE DPS6 TRANSMISSION. LOSS OF CLUTCH ENGAGEMENT, LOSS OF POWER AND NO START FROM ENGINE. FORD MOTOR COMPANY FAILED TO DETERMINE MY CAR TO QUALIFY FOR A CLUTCH AND TRANSMISSION CONTROL MODULE REPLACEMENT. FORD MOTOR COMPANY ALSO FAILED TO DETERMINE MY CAR TO QUALIFT FOR A CLUTCH AND TRANSMISSION CONTROL MODULE REPLACEMENT FALLING UNDER THE CUSTOMER SATISFACTION PROGRAM 14M01 - SUPPLEMENT #7 AND CUSTOMER SATISFACTION PROGRAM 15B22- SUPPLEMENT #3. I HAVE EMAILED DAVID J. JOHNSON ON SUNDAY FEBRUARY 2, ,2020 AND RECEIVED A CALL FROM MR. JOHNSON EXECUTIVE OFFICE ON FEBRUARY 5, 2020 AND HAVE YET TO RECEIVED ANYTHING.

02/08/2020
Components: ENGINE
Incident Date: 02/08/2020
Crash: No
Fire: No
Vehicle Identification Number: 1FADP3K25DL******
Summary

MY CAR IS HAVING ISSUES SHIFTING. IT IS AN AUTOMATIC CAR. THERE IS ISSUES ACCELERATING. WHEN STOPPED I HIT THE GAS PEDAL AND ITS FINE UNTIL IT SHIFTS, THEN THE CAR STALLS FOR A FEW SECONDS AND THEN CATCHES UP. IT DOES THIS EVERY TIME IT GOES TO SHIFT GEARS UNTIL ABOUT 35 MPH. IT IS OUT OF WARRANTY TO FIX THE TRANSMISSION, BUT IT POSSES A HUGE SAFETY RISK.

02/06/2020
Components: ELECTRICAL SYSTEM,ENGINE,FUEL/PROPULSION SYSTEM
Incident Date: 02/06/2020
Crash: No
Fire: No
Vehicle Identification Number: 1FADP3F21DL******
Summary

MY RADIO HAS VERY HIGH STATIC AND I CANNOT USE MY PHONE SYSTEM. MY FUEL GAUGE IS NOT READING PROPERLY. MY CAR JUST SHUTS OFF WHILE I AM DRIVING IT. WHEN I PULL OFF THE ENGINE STALLS. THESE ISSUES HAVE BEEN ON GOING EVERY SINCE I OWNED THE CAR. IT IS A COMPLETE LEMON.

02/06/2020
Components: POWER TRAIN
Incident Date: 12/20/2012
Crash: No
Fire: No
Vehicle Identification Number: 1FADP3F25DL******
Summary

WHEN ACCELERATING, THE VEHICLE SHUTTERS, SHAKES AND JERKS. THIS HAPPENS EVERY TIME, NO MATTER WHETHER THE VEHICLE HAS BEEN IDLE FOR NO SPECIFIC AMOUNT OF TIME AND EVEN WHEN THE VEHICLE IS OPERATIONAL. THE VEHICLE WAS PURCHASED NEW IN DECEMBER 2013 AND HAS BEEN AN ONGOING ISSUE.

02/06/2020
Components: POWER TRAIN
Incident Date: 05/30/2013
Crash: No
Fire: No
Vehicle Identification Number: 1FADP3N25DL******
Summary

TL* THE CONTACT OWNS A 2013 FORD FOCUS. THE CONTACT STATED THAT WHILE DRIVING AT VARIOUS SPEEDS, THE VEHICLE VIBRATED AND LOST POWER, WITHOUT WARNING. THE VEHICLE WAS TAKEN TO THE JOHNSON CITY FORD DEALER, LOCATED AT 207 PRINCETON RD, JOHNSON CITY, TN 37601, WHERE THE CLUTCHES AND TRANSMISSION WERE REPAIRED. THE FAILURE RECURRED SEVERAL TIMES. THE MANUFACTURER WAS MADE AWARE OF THE FAILURES AND REFERRED THE CONTACT BACK TO THE DEALER. THE FAILURE WAS NO T REPAIRED. THE FAILURE MILEAGE WAS APPROXIMATELY 300.

02/05/2020
Components: POWER TRAIN
Incident Date: 02/08/2017
Crash: No
Fire: No
Vehicle Identification Number: 1FADP3F26DL******
Summary

TL* THE CONTACT OWNS A 2013 FORD FOCUS. THE CONTACT STATED THAT THE TRANSMISSION EXPERIENCED SLIPPING GEARS AND AN ABNORMAL SHUDDER WHILE DRIVING. THE CONTACT STATED THAT THE VEHICLE HAD A SALVAGE TITLE AND TAKEN THE VEHICLE TO CARUSO FORD LINCOLN LOCATED AT (3500 CHERRY AVE, LONG BEACH, CA 90807, (562) 426-3301) TO BE DIAGNOSED. THE MECHANIC REFUSED TO PERFORM THE DIAGNOSTIC TEST DUE THE VEHICLE HAVING A SALVAGE TITLE. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE CONTACT WAS REFERRED TO THE NHTSA TO FILE A COMPLAINT. THE FAILURE MILEAGE WAS APPROXIMATELY 65,000.

02/02/2020
Components: FUEL/PROPULSION SYSTEM
Incident Date: 01/15/2020
Crash: No
Fire: No
Vehicle Identification Number: 1FADP3F21DL******
Summary

I HAD MY TRANSMISSION RECALL WORKED ON AND IMMEDIATELY AFTER THAT MY CHECK ENGINE LIGHT CAME ON AND EVERY TIME AFTER THAT ANYTIME I GET GAS MY CAR STALLS AND HAS ISSUES STARTING. I HAVE TO SIT AND WAIT FOR 20 OR 30 MINS BEFORE MY CAR WILL START. IF I TRY TO DRIVE OFF I HAVE TO PUSH DOWN ON THE ACCELERATOR AND SHIFT INTO DRIVE AND IF I STOP THE CAR WILL SHUT OFF.

02/02/2020
Components: POWER TRAIN,ENGINE
Incident Date: 09/05/2019
Crash: No
Fire: No
Vehicle Identification Number: 1FADP3F23DL******
Summary

WHEN DRIVING THE VEHICLE IT CAUSES A STUTTERING MOVEMENT FROM A STOP. WHEN PRESSING THE GAS FROM A STOPPED POSITION IT STARTS TO SHAKE UPON ACCELERATION. THE CAR ALMOST FEELS LIKE THE TRANSMISSION IS SLIPPING AND MAY CAUSE THE VEHICLE TO STOP. I FEEL THAT I AM UNSAFE WHEN THIS HAPPENS.

01/31/2020
Components: UNKNOWN OR OTHER
Incident Date: 01/24/2020
Crash: No
Fire: No
Vehicle Identification Number: 1FADP3F20DL******
Summary

THE DRIVER'S SIDE DOOR LATCH IS IMPAIRED. THE DOOR APPEARS TO BE CLOSED BUT DOES NOT LATCH TO SEAL THE DOOR IN PLACE. THIS WAS RECENTLY NOTICED BY A PROFESSIONAL DETAILING SERVICE IN JANUARY 2020. IT APPEARS THIS IS THE SAME RECALL ISSUE FROM THE 2017 RECALL REGARDING LATCH/LINKAGE ISSUES.

01/30/2020
Components: POWER TRAIN
Incident Date: 01/18/2020
Crash: No
Fire: No
Vehicle Identification Number: 1FADP3K27DL******
Summary

FORD HAS SOLD A CAR TO MILLIONS OF PEOPLE THAT IS UNSAFE FOR THE ROAD. I'VE HAD NUMEROUS OCCASIONS OF FAILURES WITH THE TRANSMISSION WHERE IT WILL SUDDENLY NOT ACCELERATE, CAUSING UNDUE DANGER MY FAMILY AND MYSELF. THIS CAR SHOULD BE FULLY RECALLED TO REPLACE THE TRANSMISSION IN ITS ENTIRETY. THE FAILURE BY THE NHTSA TO DO SO EVEN YEARS AFTER THE PROBLEM WAS KNOWN WITH THE DPS6 TRANSMISSION IS A ABSURD LACK OF SAFETY OVERSIGHT. MY WIFE AND CHILD WERE ALMOST HIT BY A TRACTOR TRAILER DUE TO THE CAR NOT ACCELERATING PULLING INTO TRAFFIC, THIS IS FAR FROM THE FIRST INSTANCE. THEY COULD HAVE EASILY DIED FROM THIS AND OTHER OCCASIONS. MY FAMILY IS SCARED TO BE IN THIS VEHICLE AFTER NUMEROUS OCCASIONS OF SIMILAR SITUATIONS HAPPENING. EVERY DAY YOU DO NOT DO A FULL RECALL, YOU RISK MORE LIVES BEING IN DANGER.

01/28/2020
Components: POWER TRAIN
Incident Date: 05/23/2016
Crash: No
Fire: No
Vehicle Identification Number: 1FADP3N20DL******
Summary

MY TRANSMISSION,JERKS AND STOP WHEN DRIVING,DOESNT GO UP HILLS VERY GOOD.WHEN TAKING OFF AT A STOP SIGN OR STOP LIGHTS,IT DOESN'T WANT TO PULL OFF,IT KINDA STALL.

01/28/2020
Components: STEERING,POWER TRAIN
Incident Date: 01/21/2020
Crash: No
Fire: No
Vehicle Identification Number: 1FADP3K21DL******
Summary

TL* THE CONTACT OWNS A 2013 FORD FOCUS. THE CONTACT STATED THAT WHILE DRIVING AT 20 MPH, THROUGH AN INTERSECTION MAKING A LEFT TURN WITH THE ACCELERATOR PEDAL DEPRESSED, THE STEERING WHEEL CEASED WITH THE POWER TRAIN ASSIST WARNING LIGHT ILLUMINATED. THE CONTACT MANAGED TO VEER TO THE SHOULDER, TURNED THE VEHICLE OFF AND BACK ON BUT FAILED TO OPERATE AS INTENDED. THE CONTACT ALLOWED THE VEHICLE TO REST FOR AN HOUR TURNED THE VEHICLE ON AND THE VEHICLE OPERATED AS INTENDED. A DEALER WAS NOT CONTACTED. THE VEHICLE WAS NOT DIAGNOSED. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS APPROXIMATION 82,000.

01/27/2020
Components: STEERING
Incident Date: 01/27/2020
Crash: No
Fire: No
Vehicle Identification Number: 1FADP3F28DL******
Summary

I STARTED THE CAR AND WHILE IT WAS STILL IN PARK, COMPLETELY UNMOVING, AN ALERT CAME UP ON THE SCREEN SAYING 'STEERING FAULT SERVICE NOW' AND THE STEERING WHEEL WAS COMPLETELY UNABLE TO MOVE.

01/26/2020
Components: FUEL/PROPULSION SYSTEM
Incident Date: 06/29/2018
Crash: No
Fire: No
Vehicle Identification Number: 1FADP3F29DL******
Summary

IVE CALLED NOT ONE BUT TWO DEALERSHIPS AND THEY KEEP SAYING THEY CAN ONLY FIX THE DOORS ON MY CAR BUT THE FUEL HAS HAD A RECALL ON IT FOR JUST AS LONG I CAN NOT CONTINUE TO BE AFRAID TO PUT MY 4 MONTH OLD SON IN MY VEHICLE BECAUSE THEY REFUSE TO FIX OR EVEN ATTEMPT TO FIX THE ISSUE MY VEHICLE CONTINUOUSLY CUTS OFF AT RANDOM TIMES ANYWHERE EVEN GOING DOWN THE INTERSTATE I ALWAYS KEEP IT ABOVE HALF A TANK AND IT STILL CUTS OFF IM PUTTING MY HOLE FAMILY AT RISK DUE TO A ISSUE FORD REFUSES TO FIX AND I CAN NOT AFFORD TO GET A NEWER CAR OR EVEN A DIFFERENT CAR. I ALSO CAN NOT DRIVE A RENTAL WHILE IT SITS AT A SHOP FOR MONTHS. IT CUTS OFF TAKING OFF SLOWING DOWN AND EVEN RUNNING AT SPEED.

01/25/2020
Components: POWER TRAIN
Incident Date: 12/20/2019
Crash: No
Fire: No
Vehicle Identification Number: 1FADP3F26DL******
Summary

I HAVE OWN A 2013 FORD FOCUS AND WHEN I TRY TO ACCELERATE, IT SEAMS THE CAR REVS UP BUT DOESN'T GO ANY FASTER. THAT DOESN'T HAPPEN ALL THE TIME BUT WHEN IT DOES IT'S SCARY TO THINK THAT I MIGHT GET REAR-ENDED WHEN I'M SWITCHING LANES ON THE FREEWAY. THE CAR ALSO SWITCHES GEARS A LITTLE ROUGH. SOMETHING DEFINITELY FEELS OFF ABOUT THIS TRANSMISSION.

01/24/2020
Components: STEERING
Incident Date: 01/23/2020
Crash: No
Fire: No
Vehicle Identification Number: 1FADP3K25DL******
Summary

MY POWER STEERING SEIZED AND WENT OUT WHILE DRIVING ON THE FREEWAY WITH MY CHILD. WE ARE SO LUCKY THAT WE DID NOT CRASH AND DIE! I HAVE HAD NOTHING BUT PROBLEMS WITH MY 2013 FORD FOCUS! I JUST WANTED A SAFE CAR FOR MY CHILD AND I. EVEN AFTER I FIX IT AND PAY OVER $2000.00 I WILL NEVER FEEL SAFE IN THIS CAR AGAIN! HOW CAN FORD BE OK WITH THIS. THE CAR ITSELF SHOULD BE RECALLED! POWER STEERING, TRANSMISSION REPLACEMENT, BRAKE LINES FAILING, RADIO HAS GONE OUT, SYNC NEVER WORKED, DOOR LATCHES FAILED, NOW I AM TOLD MY GAS TANK IS RECALLED! UGGGG!

01/24/2020
Components: POWER TRAIN
Incident Date: 01/23/2020
Crash: No
Fire: No
Vehicle Identification Number: 1FADP3K25DL******
Summary

MY TRANSMISSION WENT OUT AND I HAD TO PAY $6000.00 TO GET IT FIXED! YET AGAIN ANOTHER PROBLEM WITH THIS 2013 FORD FOCUS! I AM SO ANGRY RIGHT NOW. SOMETHING HAS TO BE DONE!

01/22/2020
Components: STEERING
Incident Date: 01/21/2020
Crash: No
Fire: No
Vehicle Identification Number: 1FADP3F23DL******
Summary

POWER STEERING WENT OUT. ALERT FOR POWER STEERING. THE RACK AND PINION HAVE TO BE REPLACED. THIS CAR ONLY HAS 61,000 MILES ON IT AT THIS TIME. WAS TOLD BY REPAIR SHOP THAT THIS WAS LOW MILEAGE FOR THIS TYPE OF REPAIR. CAR IS DRIVEN MAINLY ON HIGHWAY. CAR IS WELL MAINTAINED. BOUGHT VEHICLE TWO YEARS AGO. IT WAS A ONE OWNER CAR THAT ONLY HAD 29,000 MILES. I AM 50 YEARS OLD AND A RELIABLE DRIVER. THIS CAR HAS HAD TO HAVE A CLUTCH REPLACED AND STEERING REPLACED IN TWO YEARS. THE CARS STEERING WENT OUT DURING A STOP. WAS ABLE TO GET TO THE NEAREST REPAIR SHOP WITH HARD STEERING.

01/22/2020
Components: ELECTRICAL SYSTEM
Incident Date: 04/04/2018
Crash: No
Fire: No
Vehicle Identification Number: 1FADP3F20DL******
Summary

DRIVER SIDE POWER WINDOW STOPPED WORKING

01/22/2020
Components: VISIBILITY/WIPER
Incident Date: 11/30/2019
Crash: No
Fire: No
Vehicle Identification Number: 1FADP3K23DL******
Summary

WINDSHIELD WIPERS WILL GO ERRATIC FOR ABOUT 10-15 MINUTES WHILE DRIVING IN THE RAIN. WHEN THE WIPERS FINALLY TURN OFF THEY WONT COME BACK. CURRENTLY THE WIPERS WILL NOT WORK AT ALL AFTER THIS LAST INCIDENT.

01/20/2020
Components: ELECTRONIC STABILITY CONTROL,ENGINE
Incident Date: 01/11/2020
Crash: No
Fire: No
Vehicle Identification Number: 1FADP3F27DL******
Summary

WHILE DRIVING THE LIGHTS COME ON THE DASHBOARD AND THE CAR STOPS AUTOMATICALLY AND THE CAR DOESN'T TURN ON FOR WHILE,THEN AFTER TWO HOURS IT TURNS ON AND I DRIVE IT FOR ANOTHER FIVE DAYS AND THAT HAPPENS AGAIN ALMOST AN IN CRASH OR I WAS VERY LUCKY FOR A VERY BAD ACCIDENT AND I CALLED A TOW TRUCK TO SEND MY CAR HOME AND SINCE THEN IS UNDRIVABLE WHICH IS PARKED IN MY HOUSE

01/19/2020
Components: POWER TRAIN
Incident Date: 06/05/2019
Crash: No
Fire: No
Vehicle Identification Number: 1FADP3F24DL******
Summary

VERY HARD SHIFTING THROUGH GEARS WHEN FIRST STARTING TO DRIVE. AFTER CAR IS WARMED UP AND DRIVEN FOR A TIME. THERE IS A SHUDDERING IN THE TRANSMISSION WHEN STARTING FROM A STOP. THE HARD SHUDDERING MAKES IT SEEM LIKE THE TRANSMISSION IS GOING TO FAIL.

01/16/2020
Components: ELECTRICAL SYSTEM
Incident Date: 01/15/2020
Crash: No
Fire: No
Vehicle Identification Number: 1FADP3K21DL******
Summary

2013 FOCUS HATCH WITH MANUAL TRANSMISSION. BOUGHT THE VEHICLE WITH 69K MILES, CURRENTLY HAS JUST OVER 100K. GREAT VEHICLE, VERY HAPPY WITH IT FOR THE MOST PART. HAVEN'T HAD ANY ISSUES SINCE PURCHASE. FORD RECALL NUMBER 16C13 FOR THE REPROGRAMMING OF THE BODY CONTROL MODULE TO REQUIRE 2 PRESSES OF THE TRUNK RELEASE TO OPEN THE HATCH ON MANUAL TRANSMISSION VEHICLES HAS BEEN REPORTED AS COMPLETED ON MY VEHICLE IN JANUARY OF 2017. HOWEVER MY VEHICLE STILL ONLY REQUIRES ONE PRESS OF THE BUTTON TO OPEN THE HATCH. SOMETHING THAT I HAVE DONE INADVERTENTLY SEVERAL TIMES WHILE DRIVING WHEN ATTEMPTING TO TURN ON THE FOG LAMPS. I CONTACTED THE DEALER THAT REPORTEDLY COMPLETED THE RECALL (SIOUX FALLS FORD LINCOLN, SIOUX FALLS, SOUTH DAKOTA), AND FORD. BOTH OF WHOM TOLD ME THE RECALL HAS BEEN COMPLETED AND THERE'S NOTHING THEY CAN DO ABOUT IT WITHOUT BRINGING THE VEHICLE IN AND PAYING FOR A SERVICE. I REPLACED THE BATTERY IN THE VEHICLE SHORTLY AFTER BUYING IT. NOT SURE IF THE BODY CONTROL MODULE LOST THE PROGRAMMING, OR IF THE RECALL WAS NEVER COMPLETED. AT ANY RATE IT DOESN'T AFFECT THE OVERALL PERFORMANCE OF THE VEHICLE, HAVE NOT EXPERIENCED ANY ISSUES WITH THE HATCH COMING OPEN WHILE DRIVING, ONLY UNLATCHING. I HAVE NOT LOOKED ANY FURTHER INTO THE ISSUE THAN THIS, JUST WANTED TO PUT MY EXPERIENCE OUT THERE.

01/15/2020
Components: STEERING
Incident Date: 09/21/2019
Crash: No
Fire: No
Vehicle Identification Number: 1FADP3F24DL******
Summary

TL* THE CONTACT OWNS A 2013 FORD FOCUS. THE CONTACT STATED THAT WHILE DRIVING THERE WAS A GRINDING SOUND AND THE WHEEL LOCKED, WHILE THE CONTACT MADE A TURN. THE STEERING ASSIST FAULT LIGHT ILLUMINATED AND THE CONTACT COULD NO LONGER TURN THE STEERING WHEEL. THE VEHICLE WAS TOWED TO THE DEALER JIMMY GRANGER FORD NATCHITOCHES (7501 LA-1, NATCHITOCHES, LA 71457 (318) 252-8559) WHERE IT WAS DIAGNOSED THAT THE RACK AND PINION SYSTEM NEEDED TO BE REPLACED. THE MANUFACTURER CONFIRMED THAT THERE WERE NO RECALLS ON THE VEHICLE. THE VEHICLE WAS TOWED BACK TO THE CONTACT'S HOME AND WAS CURRENTLY UNREPAIRED. THE FAILURE MILEAGE WAS 100,000.

01/14/2020
Components: ELECTRICAL SYSTEM
Incident Date: 10/22/2018
Crash: No
Fire: No
Vehicle Identification Number: 1FADP3F26DL******
Summary

TL* THE CONTACT OWNS A 2013 FORD FOCUS. THE CONTACT STATED THAT WHILE DRIVING AT APPROXIMATELY 40 MPH, THE VEHICLE STALLED WITHOUT WARNING. THE VEHICLE WAS TAKEN TO COGGIN FORD JACKSONVILLE LOCATED AT 9650 ATLANTIC BLVD, JACKSONVILLE, FL 32225, PHONE NUMBER: 904-747-8996, TO BE REPAIRED. THE VEHICLE WAS REPAIRED HOWEVER, CONTACT WAS UNAWARE AS TO WHAT WAS REPAIRED. THE VEHICLE WAS SUBJECTED TO NHTSA CAMPAIGN NUMBER: 18V735000 (FUEL SYSTEM, GASOLINE). THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 120,000.

01/12/2020
Components: FUEL/PROPULSION SYSTEM
Incident Date: 12/04/2019
Crash: No
Fire: No
Vehicle Identification Number: 1FADP3K2XDL******
Summary

MY VEHICLE WAS IN MOTION WHEN IT CAME TO A STOP FROM LOSING POWER

01/10/2020
Components: VEHICLE SPEED CONTROL
Incident Date: 11/08/2014
Crash: No
Fire: No
Vehicle Identification Number: 1FADP3K23DL******
Summary

TL* THE CONTACT OWNS A 2013 FORD FOCUS. THE CONTACT STATED THAT WHILE DRIVING AT UNDISCLOSED SPEEDS, THE VEHICLE HESITATED AND SHOOK ABNORMALLY WHILE THE ACCELERATOR PEDAL WAS DEPRESSED. THE VEHICLE WAS TAKEN TO ROCHESTER FORD 4900 US-52, ROCHESTER, MN 55901, (507) 288-7564, WHERE IT WAS REPAIRED NINE TIMES UNDER WARRANTY HOWEVER, THE FAILURE PERSISTED AND THE REPAIRS WERE UNKNOWN. THE MANUFACTURER HAD BEEN NOTIFIED REGARDING THE MATTER AND OFFERED NO FURTHER ASSISTANCE. THE FAILURE MILEAGE WAS 45,084.

01/08/2020
Components: POWER TRAIN,VEHICLE SPEED CONTROL,UNKNOWN OR OTHER
Incident Date: 01/06/2020
Crash: No
Fire: No
Vehicle Identification Number: 1FADP3E22DL******
Summary

VEHICLE HAS KNOWN ISSUES THRU FORD. JUST HAD CLUTCH ASSEMBLY REPLACED WAS DRIVING CAR MONDAY IT STARTED SHIFTING ERRATICALLY MY GRANDDAUGHTER WAS IN CAR IT LURCHED SHUDDERS. AT FORD DEALER SAID IT IS SOME SORT OF TRANSMISSION FORK 1900.00 TO FIX VEHICLE HAS RECALLS BUT FORD WON'T HONOR THE TRANSMISSION BY CERTAIN DEALERS

01/07/2020
Components: UNKNOWN OR OTHER,FUEL/PROPULSION SYSTEM
Incident Date: 01/05/2020
Crash: No
Fire: No
Vehicle Identification Number: 1FADP3F24DL******
Summary

I'M JUST HAVING SEVERAL ISSUES WITH THIS CAR SINCE I PURCHASED IT

01/06/2020
Components: STEERING
Incident Date: 10/29/2019
Crash: Yes
Fire: No
Vehicle Identification Number: 1FADP3R48DL******
Summary

ELECTRIC POWER STEERING FAILED. THE FOLLOWING FORD ERROR OR FAULT CODES WERE IDENTIFIED: U3000:49-48 AND U3000:53-C8. FORD DEALERSHIP ADVISED REPLACEMENT COST WOULD BE APPROX. $2,600. VEHICLE IS A 2013 FORD FOCUS EV WITH APPROX. 60K MILES. BASED ON REPORTS READ ON NHTSA WEBSITE AND OTHER NOTABLE RESOURCES FORD HAS HAD ISSUES WITH ELECTRIC POWER STEERING IN SEVERAL MODELS. THOUGH THIS SPECIFIC MODEL AND YEAR ARE NOT IDENTIFIED IN A RECALL, THE ELECTRIC STEERING FAILURE AND ACCOMPANYING CODES FIT THE BILL WITH ISSUES COVERED IN A RECALL. WHEN THIS ISSUE OCCURRED THE VEHICLE WAS IN MOTION ON DOWNTOWN CITY STREETS, TRAVELING AT AN APPROX. SPEED OF 25 TO 30 MPH WHEN THE ELECTRIC STEERING FAILED. THIS EVENT CAUSED THE VEHICLE TO VEER OFF TO ONE DIRECTION AND STRIKE A CURB WHILE AT THE SAME TIME I DEPRESSED THE BRAKES TO STOP OR SLOW THE VEHICLE IN AN ATTEMPT TO REGAIN CONTROL. THE VEHICLE NEVER REGAINED ELECTRIC POWER STEERING CONTROL.

01/05/2020
Components: POWER TRAIN
Incident Date: 05/12/2016
Crash: No
Fire: No
Vehicle Identification Number: 1FADP3K20DL******
Summary

AT 9:30PM ON MAY 12TH 2016 I WAS DRIVING ON I-5 THROUGH DOWNTOWN SEATTLE GOING APPROXIMATELY 60 MILES AN HOUR IN THE FAR LEFT LANE, WHEN THE GAS PEDAL DROPPED ALL THE WAY TO THE FLOOR AND I COMPLETELY LOST POWER. I HAD TO CHANGE ACROSS 4 LANES OF TRAFFIC WHILE MY VEHICLE WAS STEADILY LOSING POWER TO EXIT AT MERCER ST. FROM THERE I BARELY MADE IT TO THE SIDE OF THE ROAD ON WESTLAKE AVE WHERE A TOW TRUCK PICKED ME UP. FOLLOWING THAT EXPERIENCE I HAVE HAD TO TAKE MY CAR TO HAVE THE CLUTCH/TRANSMISSION REPACKED 5 TIMES!!! EACH TIME WHEN THE CLUTCH IS STARTING TO FAIL, IT SHUDDERS, SHAKES AND LOSES POWER. I AM AFRAID OF IT LOSING POWER IN A INTERSECTION AND BEING T-BONED BY ANOTHER VEHICLE (THIS HAS HAPPENED TO OTHER OWNERS OF THESE CARS). FORD IS RESPONSIBLE FOR FIXING THIS, HOWEVER THEY HAVE NOT TAKEN RESPONSIBILITY AND HERE I AND ABOUT 4 MILLION OTHER CUSTOMERS ARE LEFT WITH LEMONS! HOLD FORD ACCOUNTABLE FOR THEIR FAULTY TRANSMISSION/CLUTCHES FROM 2011-2016 FIESTA/FOCUSES, ALL I WANT IS A DEPENDABLE CAR THAT WILL LAST MORE THAN 4 YEARS AND 68,000 MILES.

01/02/2020
Components: POWER TRAIN
Incident Date: 01/02/2020
Crash: No
Fire: No
Vehicle Identification Number: 1FADP3F20DL******
Summary

DPS6 CLUTCH WAS REPAIRED/REPLACED AT 85,000 MILES DUE TO SEVERE SHUDDERING AND DANGEROUS DRIVING PERFORMANCE. SEVERE SHUDDERING RETURNED AT 98,000 MILES AND WAS NOT SCHEDULED FOR SERVICE UNTIL AFTER 100,000 MILES - FORD MOTOR COMPANY AND DEALER NOW REFUSES TO REPAIR THE DANGEROUS AND FAULTY DPS6 CLUTCH ASSEMBLY ON MY VEHICLE. VEHICLE SHUDDERS WHEN SHIFTING FROM FIRST TO SECOND, SOMETIMES VIOLENTLY, OCCASIONALLY LOSING POWER OR ACCELERATING SUDDENLY. HAS ALSO LED TO ENGINE STALL WHILE IN TRAFFIC. FORD REFUSES TO FIX MY CAR.

12/30/2019
Components: SERVICE BRAKES,ENGINE,FUEL/PROPULSION SYSTEM
Incident Date: 12/27/2019
Crash: No
Fire: No
Vehicle Identification Number: 1FADP3K2XDL******
Summary

EL VEHCULO EMPESO A JOLONEARSE EN CARRETERA Y FUE PERDIENDO LA FUERZA Y A OTRO DA YA NO AGARRO LA REVERSA Y PARA ENFRENTE VELOSIDAD QUE AGARRABA ERA A 5

12/27/2019
Components: POWER TRAIN
Incident Date: 08/20/2019
Crash: No
Fire: No
Vehicle Identification Number: 1FADP3K28DL******
Summary

TRANSMISSION SHUTTERING ,ROWS BACKWARDS ON A INCLINE,TRY TO MERGE IN TRAFFIC WILL NOT MOVE FAST ENOUGH VERY DANGERS ,CALLED FORD CUSTOMER SERVICE SAID IT WOULD BE COVERED ONCE I TOOK IT TO THE FORD DEALERSHIP I WAS CHARGED FOR DIAGNOSTIC THEN WAS TOLD IT WAS NOT COVERED AND SAID IT WOULD COST ME $1600 TO FIX ,DID NOT HAVE IT FIX SETTING AT HOME IN GARAGE

12/26/2019
Components: FUEL/PROPULSION SYSTEM
Incident Date: 12/01/2019
Crash: No
Fire: No
Vehicle Identification Number: 1FADP3F27DL******
Summary

THE VEHICLE SUDDENLY SHUT OFF WHILE MY DAUGHTER WAS DRIVING ON A HIGHWAY AND SHE WAS UNABLE TO RESTART IT. THE MECHANIC STATES THAT IT IS A MALFUNCTION INVOLVING THE PURGE VALVE AND FUEL PUMP. DUE TO THIS MALFUNCTION, THE O2 SENSOR AND FUEL TANK NEEDS REPLACED AND THE PCM NEEDS REPROGRAMMED. THE MECHANIC STATES THIS SHOULD BE COVERED UNDER RECALL 18S32 AND 19S22 BUT FORD IS SAYING THAT MY PARTICULAR VEHICLE IS NOT COVERED UNDER THIS RECALL. WHY???

12/24/2019
Components: POWER TRAIN
Incident Date: 12/01/2019
Crash: No
Fire: No
Vehicle Identification Number: 1FADP3K21DL******
Summary

THE VEHICLE SHAKES WHEN IT STARTS. SEAMS LIKE SOMETHING IS WRONG WITH THE TRANSMISSION. IT'S VERY TROUBLESOME IN THE SIGNAL LIGHT IN THE HIGHWAY.

12/16/2019
Components: POWER TRAIN
Incident Date: 12/16/2019
Crash: No
Fire: No
Vehicle Identification Number: 1FADP3F29DL******
Summary

MY VEHICLE HAS BEEN IN THE SHOP REPEATEDLY EVERY SINCE I PURCHASED IT IN 2012 CAR NOT ACCELERATING WHEN IT SHOULD. IT HESITATES AND SHUDDERS VIOLENTLY WHEN TAKING OFF IN FIRST GEAR. I HAVE BEEN TOLD THAT I MUST HAVE A NEW CLUTCH SYSTEM PUT IN A TRANSMISSION AT MY EXPENSE. WHEN THE VEHICLE IS COOL IT WILL SHIFT GOOD BUT AS IT IS DRIVEN MORE, THE WORSE IT GETS AT SHIFTING.

12/10/2019
Components: POWER TRAIN
Incident Date: 12/06/2019
Crash: No
Fire: No
Vehicle Identification Number: 1FADP3F27DL******
Summary

VEHICLE LOST POWER AND WOULDN'T ACCELERATE. RPM'S ROSE BUT CAR WOULDN'T GO. THIS HAPPENED WHILE I WAS ENTERING AN INTERSECTION WITH CROSS TRAFFIC! THIS COULD GET SOMEONE KILLED. THE VEHICLE ONLY HAD 78,000 MILES AND HAD BEEN IN THE SHOP AT LEAST ONE OTHER TIME AT AROUND 53,000 MILES AND THE TRANSMISSION WAS FIXED THEN. HERE WE ARE 25,000 MILES LATER AND IT'S OUT AGAIN!

12/06/2019
Components: STRUCTURE
Incident Date: 12/04/2019
Crash: No
Fire: No
Vehicle Identification Number: 1FADP3F24DL******
Summary

I OWN A 2013 FORD FOCUS THAT IS EXPERIENCING DOOR LATCH FAILURES. I HAVE DISCOVERED THAT THEIR IS A RECALL NOTICE FOR THE FORD FOCUS DOOR LATCHES BUT BASED THE VIN FOR MY VEHICLE MY VEHICLE IS APPARENTLY NOT COVERED. (SAFETY RECALL 16S30) THE VEHICLE WAS STATIONARY AT THE TIME OF THE FAILURE OF THE DRIVER'S SIDE REAR DOOR LATCH. THE LATCH OPENED BUT THEN WOULD NO LONGER ENGAGE TO HOLD THE DOOR CLOSED. I TRIED TO RECTIFY THE ISSUE WITH FORD MOTOR COMPANY BUT THEY JUST STATE THAT MY PARTICULAR VIN IS NOT COVERED.

12/06/2019
Components: POWER TRAIN
Incident Date: 12/06/2019
Crash: No
Fire: No
Vehicle Identification Number: 1FADP3F21DL******
Summary

WHILE STARTING TO ACCELERATE MY CAR LEAPED FORWARD AND I HAD TO SLAM ON THE BRAKES TO PREVENT ME FROM REAR ENDING ANOTHER VEHICLE. MY CAR THEN STARTLING STUTTERING FROM THE FAULTY TRANSMISSION. THE CAR DOES NOT SHIFT PROPERLY.

12/05/2019
Components: POWER TRAIN
Incident Date: 09/21/2016
Crash: No
Fire: No
Vehicle Identification Number: 1FADP3F20DL******
Summary

TL* THE CONTACT OWNS A 2013 FORD FOCUS. WHILE DRIVING 35 MPH, THE VEHICLE JERKED, LOST POWER, AND THE CLUTCH SHUDDERED WITHOUT WARNING. THE VEHICLE WAS TAKEN TO RUSS MILNE FORD (24777 HALL RD, MACOMB, MI 48042, (586) 948-7700) WHERE IT WAS DIAGNOSED THAT THE TRANSMISSION MODULE FAILED AND NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE AND INFORMED THE CONTACT THAT THE EXTENDED WARRANTIES FOR THE POWER TRAIN HAD EXPIRED. THE FAILURE MILEAGE WAS APPROXIMATELY 119,050.

12/05/2019
Components: ENGINE,FUEL/PROPULSION SYSTEM
Incident Date: 12/01/2013
Crash: No
Fire: No
Vehicle Identification Number: 1FADP3F28DL******
Summary

WHEN ACCELERATING FROM STOPPED POSITIONS LIKE WAITING TO TURN, THE CAR WILL HESITATE BADLY WHEN PRESSING THE ACCELERATOR AND WILL NOT TAKE OFF VERY FAST. THIS OCCURS ON LEVEL AS WELL AS UNLEVEL GROUND. WE HAVE HAD THE CLUTCH REPLACED 3 TIMES WITHIN 2 YEARS AND CONTINUE TO HAVE ISSUES. THIS OCCURS WHEN IN DRIVE WHEN TURNING ALL THE TIME. IT ALSO OCCCCURS WHEN WE ARE TRYING TO SPEED UP TO PASS ANOTHER CAR OR GET AHEAD OF ONE. WHEN THE CAR IS ON AN ANGLE THE FUEL GAUGE WILL READ UP TO 30 MILES ON THE TANK BUT WILL STOP AS THE FUEL SENSOR DOES NOT SHOW THE CAR HAS GAS IN IT. WE HAVE HAD THE FUEL GAUGE CHANGED 2 TIMES IN A 2013 FORD FOCUS. THIS OCCURS WHEN PARKING THE CAR IN OUR DRIVEWAY. THIS OCCURS EVERY DAT THAT WE HAVE HAD THE CAR.

12/05/2019
Components: POWER TRAIN
Incident Date: 07/22/2013
Crash: No
Fire: No
Vehicle Identification Number: 1FADP3K21DL******
Summary

PURCHASED CAR NEW AND FROM DAY ONE IT WAS EVIDENT THERE WE'RE TRANSMISSION ISSUES. HAD BACK TO THE DEAL SEVERAL TIMES THE SAID THEY REPROGRAMMED THE TRANSMISSION BUT IT DID NOT HELP, MAYBE EVEN MADE IT WORSE? WHEN DRIVING OR PULLING OUT THE CAR WOULD SHAKE AND SHUTTER VERY BAD. THIS WAS A CONSTANT ISSUE FROM THE DAY I DROVE IT OFF OF THE SALES LOT.

12/04/2019
Components: POWER TRAIN
Incident Date: 10/10/2019
Crash: No
Fire: No
Vehicle Identification Number: 1FADP3J25DL******
Summary

MY 2013 FORD FOCUS TRANSMISSION SHUTTERS DURING TAKE OFF AND SLIPS GEARS EVERY SO OFTEN, USUALLY WHEN LAUNCHING FROM A FULL STOP OR WHEN DRIVING IN THE FIRST TWO YEARS.

12/04/2019
Components: POWER TRAIN
Incident Date: 12/04/2019
Crash: No
Fire: No
Vehicle Identification Number: 1FADP3F28DL******
Summary

THE CAR IS UNSAFE TO DRIVE DUE TO THE TRANSMISSION. IT SHAKES VIOLENTLY AND WILL NOT ACCELERATE AT TIMES. I HAVE HAD IT TO THE DEALERSHIP MANY TIMES OVER THE LAST 2 YEARS WITH NO FIX IN PLACE.

12/03/2019
Components: POWER TRAIN,ENGINE
Incident Date: 11/10/2015
Crash: No
Fire: No
Vehicle Identification Number: 1FADP3F21DL******
Summary

TL* THE CONTACT OWNS A 2013 FORD FOCUS. WHILE THE CONTACT'S DAUGHTER WAS DRIVING 50 MPH, THE CHECK ENGINE INDICATOR ILLUMINATED. ALSO, THE VEHICLE WOULD NOT SHIFT INTO REVERSE. THE VEHICLE WAS TAKEN TO WEBB FORD (219-924-3400, LOCATED AT 9809 INDIANAPOLIS BLVD, HIGHLAND, IN 46322), BUT WAS NOT DIAGNOSED OR REPAIRED. THE TECHNICIAN STATED THAT THE WARRANTY EXPIRED AND INFORMED THE CONTACT TO BRING THE VEHICLE BACK LATER. A WEEK LATER, THE VEHICLE WAS TAKEN BACK TO THE SAME DEALER WHERE IT WAS WAITING TO BE DIAGNOSED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE AND DID NOT ASSIST. THE FAILURE MILEAGE WAS NOT PROVIDED.

11/25/2019
Components: POWER TRAIN,ENGINE
Incident Date: 11/02/2019
Crash: No
Fire: No
Vehicle Identification Number: 1FADP3F21DL******
Summary

I'VE HAD TRANSMISSION PROBLEMS SINCE PURCHASING THE CAR. TWO DAYS AGO THE CAR WOULD NOT GO INTO REVERSE AND THE ENGINE LIGHT CAME ON - IT WAS STUCK IN THE GARAGE AT THIS TIME. I WAS FINALLY ABLE TO GET THE CAR TO REVERSE AND THE LIGHT WENT OFF A FEW HOURS LATER. YESTERDAY THE CAR, AGAIN, WOULD NOT REVERSE AND THE ENGINE LIGHT CAME BACK ON. THIS TIME IT WAS STUCK IN A PARKING LOT. AFTER MANY ATTEMPTS, SOME OF WHICH LEAD TO THE CAR NOT STARTING AT ALL, THE CAR FINALLY TURNED ON, AND REVERSED AFTER ROUGHLY HALF AN HOUR. THIS MORNING I TOOK THE CAR TO WEBB FORD IN HIGHLAND, IN FOR REPAIRS AS THE TRANSMISSION HAS A 100,000 MILE WARRANTY. THE DEALERSHIP SAID THEY ARE BACKED UP FOR OVER 2 WEEKS AND WOULD NOT EVEN LET ME LEAVE MY CAR. THE NEST CLOSEST DEALER IN CALUMET CITY, IL IS NOT TAKING TRANSMISSION WORK AT ALL. NOW, AFTER LEAVING WORK, MY CAR WILL NOT GO OVER 15MPH WITHOUT JERKING AND CHUGGING AND IT SEEMS THAT I HAVE NO WAY TO GET THE TRANSMISSION FIXED EVEN THOUGH IT'S UNDER WARRANTY BECAUSE NO ONE WILL TAKE MY CAR.

11/22/2019
Components: STEERING
Incident Date: 11/22/2019
Crash: No
Fire: No
Vehicle Identification Number: 1FADP3F26DL******
Summary

WHEN STARTING THE CAR RECEIVED THE FOLLOWING ERROR "STEERING ASSIST FAULT". THE CAR HAS NO POWER STEERING AND IS UNDRIVABLE. TURNED CAR ON AND OFF TRYING TO RESET IT BUT IT WILL NOT RESET. THE CAR WAS STATIONARY LOCATED IN A PARKING LOT.

11/18/2019
Components: FUEL/PROPULSION SYSTEM
Incident Date: 11/01/2017
Crash: No
Fire: No
Vehicle Identification Number: 1FADP3F26DL******
Summary

TL* THE CONTACT OWNS A 2013 FORD FOCUS. WHILE DRIVING 40 MPH, THE VEHICLE SLOWED DOWN, SHOOK, AND STALLED. ALSO, THE CHECK ENGINE WARNING INDICATOR ILLUMINATED. THE VEHICLE WAS TAKEN TO ACADEMY FORD SALES (13401 BALTIMORE AVE, LAUREL, MD 20707, (800) 658-7794) WHERE IT WAS DIAGNOSED THAT THE FUEL TANK CANISTER, AND FUEL VAPOR PURGE VALVE NEEDED TO BE REPLACED. THE VEHICLE WAS REPAIRED, BUT THE FAILURES RECURRED. THE MANUFACTURER WAS NOT CONTACTED. THE FAILURE MILEAGE WAS 1,025.

11/17/2019
Components: UNKNOWN OR OTHER,SERVICE BRAKES,FUEL/PROPULSION SYSTEM
Incident Date: 11/16/2019
Crash: No
Fire: No
Vehicle Identification Number: 1FADP3K27DL******
Summary

WHEN DRIVING CAR AND COME TO A STOP, IT SPLITTERS WHEN ACCELERATING. WHEN FUEL GETS LOWER THAN HALF OF A TANK, THE CAR LOSES POWER, SPUTTERS AND ENGINE MAKES A GRINDING NOISE. THIS HAPPENS ONLY WHEN DRIVING UPHILL OR FROM STOPPED POSITION.

11/15/2019
Components: FUEL/PROPULSION SYSTEM
Incident Date: 03/01/2019
Crash: No
Fire: No
Vehicle Identification Number: 1FADP3F25DL******
Summary

TL* THE CONTACT OWNS A 2013 FORD FOCUS. THE CONTACT STATED THAT THE VEHICLE WAS REPAIRED PER NHTSA CAMPAIGN NUMBER: 18V735000 (FUEL SYSTEM, GASOLINE), BUT THE REMEDY FAILED. WHILE DRIVING 10 MPH, THE VEHICLE STALLED. FORD COUNTRY (280 N GIBSON RD, HENDERSON, NV 89014, (888) 360-8509) WAS CONTACTED AND INFORMED THE CONTACT TO KEEP THE VEHICLE FUELED ABOVE HALF A TANK AND THAT THE COMPUTER NEEDED TO ADJUST TO THE UPDATE. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS 104,142.

11/15/2019
Components: POWER TRAIN,FUEL/PROPULSION SYSTEM
Incident Date: 03/04/2019
Crash: No
Fire: No
Vehicle Identification Number: 1FADP3F25DL******
Summary

COUNTRY FORD STATED THAT THEY FIXED THE ISSUE. I CALLED THEM THE SAME DAY THAT THE ISSUE WAS STILL ON GOING. THEY STATED THAT IT MIGHT HAVE BEEN THE RESET OF THE COMPUTER. I'M VERY CONCERN THE ISSUE WAS NOT FIX BECAUSE THE NEEDED PART WASN'T AVAILABLE AT THE TIME. THE CAR STILL STALLS WHEN IT'S AT HALF A TANK AND COMPLETELY STALLS WHEN IT'S AT A QUARTER TANK. THIS IS NOT SAFE TO BE DRIVING DOWN HIGHWAYS OR IN A BUSY CITY. I AM CONCERN WITH WITH MY HEALTH AND LIFE IT SUDDENLY SHOTS OFF ON A BUSY ROAD.

11/15/2019
Components: UNKNOWN OR OTHER,ENGINE
Incident Date: 11/15/2019
Crash: No
Fire: No
Vehicle Identification Number: 1FADP3F28DL******
Summary

CAR BEGAN TO STALL AND COMPLETELY SHUT DOWN. WHILE IN DRIVE, WITH MY FOOT ON BRAKE AT A RED LIGHT A ERROR CODE FLASHED ON DASH " TRANSMISSION NOT IN PARK" AND THEN IT SHUT OFF. CAR STALLED 4 MORE TIMES IN A MATTER OF A HOUR, TWICE WHILE IN PARK AND CAR WAS JUST RUNNING. LAST TIME AT A RED LIGHT IN DRIVE . TOOK 30-40 SECONDS TO RESTART CAR, VERY UNSAFE.

11/15/2019
Components: ELECTRICAL SYSTEM,ENGINE
Incident Date: 08/14/2018
Crash: No
Fire: No
Vehicle Identification Number: 1FADP3E26DL******
Summary

MY CAR SHUDDERS WHEN I TRY TO DRIVE AND GET UP TO SPEED OR PULLS SOMETIME I HAVE TO PUSH THE GAS PEDAL ALL THE WAY TO THE CAR FLOOR TO GO WHEN I TRY TO PULL OUT A FRIEND IF MINES RECEIVED A RECALL LETTER ABOUT HER CAR DOING THIS HER CAR IS A A YEAR OR SO OLDER THAN MINES BUT I HAVEN'T RECEIVED ANYTHING BUT MY CAR BE DOING THE EXACT THING THAT'S WAS BEING EXPLAINED IN THE LETTER MY CAR HAS BEING DOING THIS SINCE THE LAST RECALL AND I HAD TO PUT IT IN THE SHOP IN AUGUST OF 2018

11/08/2019
Components: POWER TRAIN
Incident Date: 09/01/2019
Crash: No
Fire: No
Vehicle Identification Number: 1FADP3K27DL******
Summary

WHEN DRIVING MY CAR IT STUDDERS AND SHAKES VIOLENTLY AND I'M NOT SURE WHAT TO DO ABOUT IT. I HAVE READ ABOUT THE ISSUES WITH THE TRANSMISSION AND WANTED TO MAKE SURE MY PROBLEM WAS ENTERED.

11/08/2019
Components: POWER TRAIN,UNKNOWN OR OTHER,ENGINE
Incident Date: 11/06/2019
Crash: No
Fire: No
Vehicle Identification Number: 1FADP3F2XDL******
Summary

THE CAR HAS HAD SEVERAL RECALLS AND TRANSMISSION PROBLEMS SINCE THE DAY I GOT IT. IT HAS CLUTCH ISSUES THAT LEAVES ME STALLED STUCK IN GEAR IN THE MIDDLE OF RUSH HOUR TRAFFIC. IT HAS LEFT ME STUCK IN MY GARAGE AND NOT BEING ABLE TO GO IN REVERSE FOR DAYS AT A TIME.

11/07/2019
Components: POWER TRAIN
Incident Date: 11/04/2019
Crash: No
Fire: No
Vehicle Identification Number: 1FADP3F23DL******
Summary

THE CARS TRANSMISSION WILL SHUDDER AND HESITATE FROM A STOPPED CONDITION. I HAVE HAD IT REPAIRED 2 TIMES AND ABOUT TO TAKE IT IN FOR A 3RD. THIS HAS BEEN AN ONGOING ISSUE WITH THIS TRANSMISSION

10/30/2019
Components: UNKNOWN OR OTHER,ENGINE
Incident Date: 07/18/2019
Crash: No
Fire: No
Vehicle Identification Number: 1FADP3F28DL******
Summary

MY CAR WAS ON RECALL ABOUT THE TRANSMISSION AND THE GAS THEY ONLY FIX THE GAS LEAK BUT THEY SAY THEY DON'T HAVE THE PART FOR THE TRANSMISSION

10/29/2019
Components: STEERING
Incident Date: 10/24/2019
Crash: No
Fire: No
Vehicle Identification Number: 1FADP3E23DL******
Summary

TL* THE CONTACT OWNS A 2013 FORD FOCUS. WHILE THE VEHICLE WAS IDLING AT A RED LIGHT TO MAKE A TURN, IT LOST STEERING ABILITY AND "STEERING ASSIST FAULT" AND "SERVICE RDQ,D" APPEARED ON THE MESSAGE CENTER. THE VEHICLE WAS TOWED TO AUTOMAX FORD (3301 E CENTRAL TEXAS EXPY, KILLEEN, TX 76543) WHERE IT WAS DIAGNOSED THAT THE STEERING GEAR BOX FAILED AND NEEDED REPLACEMENT. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE VEHICLE WAS NOT REPAIRED. THE APPROXIMATE FAILURE MILEAGE WAS 147,000.

10/28/2019
Components: FUEL/PROPULSION SYSTEM
Incident Date: 10/16/2019
Crash: No
Fire: No
Vehicle Identification Number: 1FADP3F25DL******
Summary

TL* THE CONTACT OWNS A 2013 FORD FOCUS. THE CONTACT STATED THAT THE VEHICLE WAS REPAIRED PER NHTSA CAMPAIGN NUMBER: 18V735000 (FUEL SYSTEM, GASOLINE) ON JANUARY 2, 2019. THE CONTACT STATED THAT THE VEHICLE DID NOT RESTART AFTER BEING FUELED. THE VEHICLE RESTARTED AFTER A WHILE, BUT FAILED TO START AGAIN THREE DAYS LATER. THE VEHICLE WAS TAKEN BACK TO THE DEALER WHERE THE RECALL REPAIR WAS PERFORMED: JOHN KENNEDY FORD (888-377-1951, LOCATED AT 1403 RIDGE PIKE, CONSHOHOCKEN, PA 19428). THE TECHNICIAN DIAGNOSED AND REPLACED THE PURGE VALVE ASSEMBLY, BUT THE FAILURE RECURRED THREE DAYS LATER. AFTER THE FUEL TANK WAS REFILLED, THE VEHICLE SHOOK, SHUDDERED, AND STALLED. ALSO, THE BATTERY AND CHECK ENGINE INDICATORS ILLUMINATED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURES AND DID NOT ASSIST. THE VEHICLE WAS TAKEN BACK TO THE SAME DEALER AND THE FUEL CANISTER WAS REPLACED. THE VEHICLE WAS REPAIRED. THE FAILURE MILEAGE WAS 90,153.

10/28/2019
Components: POWER TRAIN
Incident Date: 10/16/2019
Crash: No
Fire: No
Vehicle Identification Number: 1FADP3K23DL******
Summary

TL* THE CONTACT OWNS A 2013 FORD FOCUS. WHILE DRIVING 55 MPH, THE VEHICLE SHUT OFF WITHOUT WARNING WHICH HAS TO DO WITH TRANSMISSION CLUTCH. THE CONTACT WAS ABLE TO MANEUVER TO THE SIDE OF THE ROAD AND RESTART THE VEHICLE. THE CONTACT ALSO STATED THAT THE VEHICLE HESITATED AND SHUDDERED WHILE DEPRESSING THE ACCELERATOR PEDAL. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE AND INFORMED THE CONTACT THAT THERE HAD BEEN A WARRANTY RECALL PLACED ON THE VEHICLE. THE CONTACT SCHEDULED AN APPOINTMENT WITH NYE FORD (1479 GENESEE ST, ONEIDA, NY 13421, (888) 769-0937) TO HAVE THE VEHICLE SERVICED. AFTER HAVING THE VEHICLE FOR NEARLY A WEEK, THE DEALER STATED THAT THE VEHICLE COULD NOT BE SERVICED BECAUSE IT WAS OUT OF WARRANTY. THE CONTACT CALLED THE MANUFACTURER BACK AND WAS INFORMED THAT THEY HAD NO EVIDENCE OF HER SPEAKING WITH A REPRESENTATIVE. THE CONTACT WAS NOT GIVEN A REFERENCE NUMBER AFTER HER CONVERSATION WITH THE INITIAL REPRESENTATIVE. THE VEHICLE HAD NOT BEEN REPAIRED. THE FAILURE MILEAGE WAS 147,000. *LN CONTACT STATED VEHICLE WAS SOLD TO CONTACT WITH TRANSMISSION ISSUE. VEHICLE JUST TURNS ON AND OFF. *JB

10/25/2019
Components: STEERING,ELECTRICAL SYSTEM,ELECTRONIC STABILITY CONTROL
Incident Date: 10/20/2019
Crash: No
Fire: No
Vehicle Identification Number: 1FADP3L92DL******
Summary

WITH NO CAUSE OR WARNING, THE INSTRUMENT PANEL NOTIFIED ME THAT "HILL ASSIST IS UNAVAILABLE". ALSO, WHEN STATIONARY, THERE APPEARS TO BE NO POWER STEERING WHEN ATTEMPTING TO TURN LEFT. THIS PROBLEM STOPS WHEN ROLLING FORWARD OR REVERSE. AFTER MOVING, THE PROBLEM DOES NOT REOCCUR (STOP SIGNS, STOP LIGHTS, ETC). IT DOES, HOWEVER, OCCUR AGAIN WHEN THE IGNITION IS TURNED OFF, THEN BACK ON. BOTH OF THESE PROBLEMS BEGAN AT THE SAME TIME.

10/17/2019
Components: STEERING
Incident Date: 10/16/2019
Crash: No
Fire: No
Vehicle Identification Number: 1FADP3N2XDL******
Summary

TL* THE CONTACT OWNS A 2013 FORD FOCUS. WHEN THE VEHICLE WAS STARTED, THE "POWER STEERING ASSIST FAILURE" MESSAGE APPEARED AND THE STEERING ABILITY SEIZED. THE CONTACT DROVE THE VEHICLE TO BRADLEY FORD LINCOLN (1690 INDUSTRIAL BLVD, LAKE HAVASU, AZ 86403) AND THE BATTERY WAS REPLACED, BUT THE FAILURE RECURRED. THE VEHICLE WAS TAKEN TO THE DEALER FOUR TIMES. THE VEHICLE WAS NOT CORRECTED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 50,000.

10/17/2019
Components: VISIBILITY/WIPER
Incident Date: 10/11/2019
Crash: No
Fire: No
Vehicle Identification Number: 1FADP3K29DL******
Summary

WHILE DRIVING, THE WIPERS WILL GO OFF NON-STOP. I PULLED OVER, TURNED OFF THE CAR AND IT WAS STILL ON. I HAD TO PULL THE FUSE OFF TO GET TO MY DESTINATION. AT THIS TIME, IT'S STILL HAPPENING. ALL AT RANDOM TIMES WHILE DRIVING.

10/16/2019
Components: FUEL SYSTEM, GASOLINE
Incident Date: 04/25/2019
Crash: No
Fire: No
Vehicle Identification Number: 1FADP3K27DL******
Summary

FUEL PUMP WENT OUT AND HAD TO BE REPLACED IN APRIL 2019. RECENTLY RECEIVED A LETTER OF FUEL PUMP RECALL ON MY 2014 FORD FOCUS VIN [XXX]. MY 2013 FORD FOCUS DOES NOT HAVE A RECALL BUT IS HAS THE SAME ENGINE, BUILT AT THE SAME PLANT, AND BUILT WITHIN THE SAME YEAR. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6). *TR

10/15/2019
Components: POWER TRAIN,ENGINE
Incident Date: 08/22/2017
Crash: No
Fire: No
Vehicle Identification Number: 1FADP3K2XDL******
Summary

TL* THE CONTACT OWNS A 2013 FORD FOCUS. WHEN THE GEAR WAS SHIFTED INTO DRIVE, THE VEHICLE MOVED IN REVERSE. IN ADDITION, THE CONTACT STATED THAT SOMETIMES THE VEHICLE WOULD STALL AND FAIL TO START. THE VEHICLE WAS TAKEN TO NORRIS FORD (901 MERRITT BLVD, BALTIMORE, MD 21222, (410) 285-0200) WHERE IT WAS DIAGNOSED THAT THE GEAR CLUTCH FAILED AND NEEDED TO BE REPLACED. THE VEHICLE WAS REPAIRED. THE CONTACT STATED THAT THE VEHICLE WAS TAKEN TO THE DEALER MULTIPLE TIMES FOR THE FAILURES. THE MANUFACTURER WAS MADE AWARE OF THE FAILURES. THE APPROXIMATE FAILURE MILEAGE WAS 39,000.

10/14/2019
Components: UNKNOWN OR OTHER
Incident Date: 10/11/2019
Crash: No
Fire: No
Vehicle Identification Number: 1FADP3F26DL******
Summary

SEVERAL WEEKS AGO, RANDOM, SUDDEN THUDS BEGAN TO OCCUR ON WHAT SOUNDED LIKE THE ROOF OF THE CAR; SOMETIMES A SINGLE THUD, SOMETIMES TWO OR THREE. THIS WAS WHILE THE CAR WAS IN MOTION; AND NOT WITH THE RADIO ON. IT HAPPENED DAILY, UNTIL THIS PAST WEEKEND, THROUGHOUT THE EVENING ON FRIDAY 10/11 AND WHENEVER DRIVING ON SATURDAY 10/12 AND SUNDAY 10/13 (WITHOUT THE RADIO OR CD PLAYER ON) LOUD, SUDDEN AND PROLONGED SIZZLING AND CRACKLING/POPPING SOUNDS WOULD BREAK OUT IN WHAT SOUNDED LIKE THE DASHBOARD(?) AND DOORS? MY GRANDDAUGHTER WAS WITNESS TO ALL OF THIS, AND WE BOTH WERE FRIGHTENED BY IT EACH TIME IT HAPPENED (A TOTAL OF 20+ TIMES?). I CONSIDERED NOT DRIVING THE CAR AT ALL, BUT HAVE NO OTHER MEANS OF TRANSPORTATION AND LIVE IN A SOMEWHAT RURAL AREA. IT OBVIOUSLY IS ELECTRICAL IN NATURE, AND IS A PROGESSION FROM THE THUDS THAT WERE INITIALLY HAPPENING SEVERAL WEEKS AGO. WHAT ON EARTH CAN BE GOING ON THIS CAR? AGAIN, IT HAS NOTHING TO DO WITH THE SOUND SYSTEM, BECAUSE IT ALL HAPPENS WHEN THE RADIO HASN'T EVEN BEEN TURNED ON. I'M AFRAID THAT A WIRING BREAKAGE HAS OCCURRED SOMEWHERE AND A FIRE COULD POTENTIONALLY BREAK OUT IN THE CAB!

10/13/2019
Components: ELECTRICAL SYSTEM
Incident Date: 08/12/2019
Crash: No
Fire: No
Vehicle Identification Number: 1FADP3K22DL******
Summary

ALL DASH LIGHTS SUCH AS TRACTION CONTROL IS OFF STEERING ASSIST TURNS OFF ETC ALL APPEAR ON THE DASH AND THE CAR USUALLY STALLS AND VARIOUS MESSAGES POP UP SUCH AS ENGINE FAULT SERVICE NOW AND TRANSMISSION FAULT SERVICE NOW THIS HAS BEEN AN ON AND OFF PROBLEM AND IT WILL COME AND GO WHICH MEANS MY CAR IS AT RISK AT STALLING AT ANY MOMENT WHILE DRIVING AND WENT TO NUMEROUS REPAIR SHOPS AND EVEN WENT TO A FORD DEALER TO FIX A RECALL AND STILL THE PROBLEMS REMAINS THERE MY VEHICLE STOPPED IN A THE MIDDLE OF THE ROAD NUMEROUS TIMES LEAVING ME STRANDED I EVEN LOST MY JOB BECAUSE OF MY CAR AND AFTER DOING SOME RESEARCH MY GUESS IS THAT IS HAS TO BE EITHER THE WIRING HARNESS OR THE BCM OR POSSIBLY BOTH BECAUSE EVERYTIME THE VEHICLE LOSSES POWER AND TURNS BACK ON I USUALLY HOOK UP A SCAN TOOL AND SEE THE CODES AND THE CODE THAT ALWAYS POPS UP OR IT DECLARED AS PERMANENT IS "LOSS COMMUNICATION WITH TCM/PCM" I FORGOT THE NUMBER THE CODE IS ASSOCIATED WITH BUT THAT WAS THE DESCRIPTION OF THE CODE

10/11/2019
Components: UNKNOWN OR OTHER
Incident Date: 10/10/2019
Crash: No
Fire: No
Vehicle Identification Number: 1FADP3F22DL******
Summary

THE TRANSMISSION FAIL COMES ON AND SAYS GET IT FIXED AND I JUST GOT THE CAR BACK FOR GETTING THE RECALLS FIXED ON IT NOW I'M HAVING THIS PROBLEM.

10/10/2019
Components: FUEL/PROPULSION SYSTEM
Incident Date: 10/05/2019
Crash: No
Fire: No
Vehicle Identification Number: 1FADP3F23DL******
Summary

TL* THE CONTACT OWNS A 2013 FORD FOCUS. WHEN THE VEHICLE WAS TURNED OFF, AN ABNORMAL NOISE WAS DETECTED UNDER THE HOOD. THE VEHICLE WAS TAKEN TO MARTIN DODGE JEEP CHRYSLER (2209 SCOTTSVILLE RD, BOWLING GREEN, KY 42104, (270) 216-5185) WHERE IT WAS DETERMINED THAT THE FUEL PUMP RELAY NEEDED TO BE REPLACED; HOWEVER, A DIAGNOSTIC WAS NOT PERFORMED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS 140,000.

10/10/2019
Components: POWER TRAIN,ELECTRICAL SYSTEM,UNKNOWN OR OTHER
Incident Date: 10/10/2019
Crash: No
Fire: No
Vehicle Identification Number: 1FADP3J20DL******
Summary

MY BATTERY UNEXPECTEDLY DIED. UPON FURTHER DIAGNOSTICS MY BATTERY IS CHARGE AND IS FINE. CAR CODE READER INDICATES TCM POWER LEVEL LOW. MY VEHICLE WAS STATIONARY IN A PARKING LOT WHERE I RECIEVED A JUMP.

10/09/2019
Components: FUEL/PROPULSION SYSTEM
Incident Date: 09/12/2019
Crash: No
Fire: No
Vehicle Identification Number: 1FADP3F25DL******
Summary

CHECK ENGINE LIGHT CAME ON INDICATING AN ERROR WITH THE FUEL SYSTEM. POTENTIALLY RELATED TO RECALL ID 298189. CPV WAS REPLACED.

10/08/2019
Components: POWER TRAIN,ENGINE,FUEL/PROPULSION SYSTEM
Incident Date: 09/20/2019
Crash: No
Fire: No
Vehicle Identification Number: 1FADP3F24DL******
Summary

THE VEHICLE HAD A RECALL DONE 8 MONTHS AGO AND RECENTLY THE SAME PROBLEMS OF THE RECALL SUCH AS THE GAS TANK ISSUE AND THE TRANSMISSION ISSUES ARE STILL A PROBLEM N WENT TO FORD N TOLD WHAT HAPPENED AND THEY DIDN'T DO ANYTHING ABOUT IT BUT JUST 2 WEEKS AGO BEFORE I TOOK IT TO FORD ON A FRIDAY NIGHT I WAS DRIVING N MY CAR SHUT OFF AS I WAS ON A BUSY ROAD CARS PASSING ME BY MY CAR JUST SHUT OFF AND I PUSHED THE CAR TO THE SIDE STRESSED BECAUSE I DIDN'T HAVE MONEY FOR A TOW TRUCK AND I DIDN'T KNOW WHAT WAS WRONG UNTIL SOMEONE SAID TRY PUTTING GAS IN IT AND I TOLD THEM MY TANK WAS HALF AND GAS MONITOR SAID I HAD 140 MILES TO GO BEFORE IT'S EMPTY BUT WHEN THE GAS WAS PUT IN THE CAR IT TURNED ON AND THE GAS MONITOR SHOWED 0 THEN IT WENT UP TO 260 AND THE OTHER ISSUE IS THE TRANSMISSION WHEN I'M DRIVING THE CAR STARTS TO JERK AND STALLS AND WHEN I COME TO A STOP MY RPM JUST GOES UP AS IF I'M STEPPING ON THE ACCELERATION BUT WHEN I LET GO OF THE BRAKE THE RPM DROPS N THE GOES SOUND LESS AS IF IT'S GOING TO TURN OFF THEN IT JERKS N DRIVES THIS IS A SERIOUS ISSUE A COUPLE OF TIMES I ALMOST GOT HIT FROM THE BACK AND WHILE DRIVING THIS CAR HAS TURNED OFF OR JERKS AND MAKES WEIRD NOISES AND I ONLY HAVE 61K MILEAGE ON IT SOMETHING HAS TO BE WRONG

10/05/2019
Components: ENGINE
Incident Date: 09/06/2019
Crash: No
Fire: No
Vehicle Identification Number: 1FADP3F20DL******
Summary

STARTING TO DRIVE CAR HESITATES AND VIBRATES.

10/04/2019
Components: STEERING
Incident Date: 10/04/2019
Crash: No
Fire: No
Vehicle Identification Number: 1FADP3K22DL******
Summary

I WAS DRIVING ON A NORMAL STREET I HADE THE GREEN LIGHT TO TURN LEFT AND AS I WAS TURNING THE STEERING WHEEL GOT REALLY HARD I ALMOST CRASH TO A POLE...THEN A (POWER STEERING SERVICE LIGHT CAME ON) THIS IS THE FIRST TIME THAT LIGHT CAME ON I WAS LOOKING FOR SOME INFORMATION ABOUT THE POWER STEERING AND IT SEEMS IM NOT THE ONLY ONE THAT HAVE THE SAME PROBLEM..

10/03/2019
Components: STEERING
Incident Date: 07/26/2019
Crash: No
Fire: No
Vehicle Identification Number: 1FADP3K27DL******
Summary

MY SON HAD JUST DRIVEN TO ALTOONA, PA FROM WASH DC, PARKED THE CAR, AND WENT INTO HOUSE. CAME OUT OF HOUSE, GOT INTO CAR TO DRIVE TO STATE COLLEGE , PA WHERE HE IS A STUDENT AT PSU. WAS UNABLE TO STEER THE CAR. LUCKILY THIS DIDN'T HAPPEN WHILE HE WAS ON THE HIGHWAY. CAR HAD TO BE TOWED TO STUCKEY FORD IN HOLLIDAYSBURG, PA. SHOULDN'T SUCH A DANGEROUS MALFUNCTION,ESPECIALLY WITH ONLY 40,000 MILES , QUALIFY AS A RECALL ? COST OF REPAIR WAS $2495.00.

10/02/2019
Components: POWER TRAIN,UNKNOWN OR OTHER,ENGINE
Incident Date: 10/01/2019
Crash: No
Fire: No
Vehicle Identification Number: 1FADP3F20DL******
Summary

THE CAR, IS NOW , BEGINNING TO NOT START,. WHICH I SUPPOSE THAT DOESN'T MATTER SINCE THE TRANSMISSION IS STILL COMPLETELY OUT, I WISH FORD WOULD FIX IT, OR GO AHEAD AND ALLOW ME TO COLLECT ON THE SETTLEMENT

10/02/2019
Components: ELECTRICAL SYSTEM,ENGINE,FUEL/PROPULSION SYSTEM
Incident Date: 09/26/2019
Crash: No
Fire: No
Vehicle Identification Number: 1FADP3F26DL******
Summary

CAR STALLED ON 99 HIGHWAY WITHOUT ANY WARNING LOSING ALL POWER AND UNABLE TO RESTART. TOWED TO DEALERSHIP AND WAS INFORMED TANK WAS NOW DEFORMED DUE TO THE VAPOR SYSTEM LOCK OF THE CPV SAFETY RECALL NOTICE 18S32 TECHNICIANS HAVE SENT PICTURES THAT THEY ARE IN POSSESSION OF AND SAID THEY COULD NOT GIVE US COPIES OF BUT ALLOWED US TO SEE AND SHOWED US THE TECHNICIANS RECOMMENDATIONS FOR TANK TO ALSO BE REPLACED ALONG WITH THE CPV . FORD CUSTOMER SERVICE CENTERS HAVE NOT RETURNED PHONE CALLS AFTER BEING INFORMED OF OUR CONCERNS AND STATE SPECS DUE NOT MET THERE REQUIREMENT SO THEREFOR ARE REFUSING TO PAY FOR TANK TO BE REPLACED . ALTHOUGH THE SPECIALIST STATES DIFFERENT.

10/01/2019
Components: POWER TRAIN,ELECTRICAL SYSTEM
Incident Date: 09/19/2019
Crash: No
Fire: No
Vehicle Identification Number: 1FADP3F20DL******
Summary

THE CAR, STARTED JERKING REALLY HARD. IT WAS NOT SHIFTING WELL, THEN NOT AT ALL, IT SLUNG ME INTO TRAFFIC EVEN WITH MY BRAKES PRESSED. THE CAR BEGAN TO JUST IDLE ALMOST AS IF IN NEUTRAL THEN IT SAID WARNING TRANSMISSION HOT

09/27/2019
Components: ELECTRICAL SYSTEM,ENGINE
Incident Date: 08/26/2019
Crash: No
Fire: No
Vehicle Identification Number: 1FADP3K22DL******
Summary

TL* THE CONTACT OWNS A 2013 FORD FOCUS. THE CONTACT STATED THAT THE VEHICLE STALLED AND SLOWED DOWN WHILE DRIVING VARIOUS SPEEDS. THE CONTACT STATED THAT THE CHECK ENGINE WARNING INDICATOR ILLUMINATED. THE CONTACT TOOK THE VEHICLE TO AN INDEPENDENT MECHANIC WHERE IT WAS DIAGNOSED THAT THE VEHICLE HAD A DEFECTIVE CAMSHAFT SENSOR. THE MECHANIC STATED THAT THE ENGINE WIRING HARNESS NEEDED TO BE REPLACED. THE CONTACT ASSOCIATED THE FAILURE WITH NHTSA CAMPAIGN NUMBER: 15V813000 (ELECTRICAL SYSTEM); HOWEVER, THE VIN WAS EXCLUDED FROM THE RECALL. THE CONTACT SPOKE WITH PLANET FORD (20403 I-45, SPRING, TX 77388, (281) 719-3700) AND WAS INFORMED THAT THEY WERE UNAWARE OF ANY RECALLS ASSOCIATED WITH THE FAILURE. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE VEHICLE WAS NOT REPAIRED. THE FAILURE MILEAGE WAS UNKNOWN.

09/25/2019
Components: POWER TRAIN
Incident Date: 04/11/2018
Crash: No
Fire: No
Vehicle Identification Number: 1FADP3F22DL******
Summary

TL* THE CONTACT OWNS A 2013 FORD FOCUS. WHILE ACCELERATING FROM A STOP, THE VEHICLE FAILED TO ACCELERATE WHEN DEPRESSING THE ACCELERATOR PEDAL. THERE WERE NO WARNING INDICATORS ILLUMINATED. THE VEHICLE WAS NOT TAKEN TO A DEALER OR AN INDEPENDENT MECHANIC FOR DIAGNOSTIC TESTING. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 37,000.

09/25/2019
Components: UNKNOWN OR OTHER
Incident Date: 09/14/2019
Crash: No
Fire: No
Vehicle Identification Number: 1FADP3L98DL******
Summary

MY SON(I AM ON CAR LOAN ALSO) RECEIVED A RECALL NOTICE FROM FORD FOR THE PURGE VALVE. HE TOOK IT TO HOPKINS FORD IN ELGIN, IL WHERE WE PURCHASED VEHICLE. THEY DID NOT REPLACE THE PURGE VALVE AND DID A FLASH PCM INSTEAD AND 3 DAYS LATER THE CHECK ENGINE LIGHT CAME ON FOR AN EVAPORATION LEAK-DIRECTLY RELATED TO PURGE VALVE. I HAVE CONTACTED THE OWNER OF DEALERSHIP, FORD MOTOR CO. TONY REINHART REGIONAL MANAGER FOR IL FORD AND NO ONE HAS RESPONDED.

09/24/2019
Components: FUEL/PROPULSION SYSTEM
Incident Date: 10/22/2018
Crash: No
Fire: No
Vehicle Identification Number: 1FADP3F23DL******
Summary

RECALL ON MY CAR HAS BEEN ALMOST A YEAR. IT HAS BEEN 11 MONTHS

09/20/2019
Components: POWER TRAIN
Incident Date: 09/20/2019
Crash: No
Fire: No
Vehicle Identification Number: 1FADP3N21DL******
Summary

I JUST HAD TO BRING IN FOR SERVICE AGAIN. TRANSMISSION SHUDDERING, SLIPPING, HESITATING FROM A DEAD STOP THEN LUNGES. SOMETIMES WILL HESITATE WHEN TRYING TO PASS ON FREEWAY.

09/19/2019
Components: POWER TRAIN
Incident Date: 09/18/2019
Crash: No
Fire: No
Vehicle Identification Number: 1FADP3K20DL******
Summary

I AM BRINGING IN MY VEHICLE FOR SERVICE AS I AM STILL HAVING CLUTCH PROBLEMS. LACK OF POWER FROM STOP, CAR WON'T SHIFT AFTER 40MPH, REVS OUT AT 3K RPM.

09/19/2019
Components: POWER TRAIN
Incident Date: 09/18/2019
Crash: No
Fire: No
Vehicle Identification Number: 1FADP3K26DL******
Summary

JUST GOT ANOTHER RECALL. TRANSMISSION IS STILL HAVING SAME ISSUES, PARTICULARLY IN HIGH TEMPS. HESITATES, CLUTCH DOESN'T GRAB, STALLS EVEN WHEN FOOT IS ON THE GAS.

09/18/2019
Components: UNKNOWN OR OTHER
Incident Date: 09/16/2019
Crash: No
Fire: No
Vehicle Identification Number: 1FADP3K21DL******
Summary

IT WAS SEPT. 16TH, ABOUT 8:15PM. AFTER GETTING OFF WORK, I GOT INTO MY CAR AND STARTED IT UP. THERE CAME A SOUND AND WARNING ON THE DASH THAT A DOOR WAS AJAR. I TRIED MY DRIVER SIDE DOOR BUT THAT DIDN'T EFFECT THE WARNINGS. SO, I GOT OUT, OPENED AND THEN SLAM SHUT THE PASSENGER SIDE DOOR. WHEN I GOT IN THE CAR, THE WARNINGS HAD STOPPED, SO I BACKED OUT, THEN PULLED FORWARD TO MAKE A LEFT TURN ONTO GARDEN GROVE BLVD., A FAIRLY BUSY STREET EVEN AT THIS LATER HOUR. WITH MY BLINKER ON AND THE WAY CLEAR, I ACCELERATED INTO THE STREET FOR MY LEFT TURN. I'D JUST GOTTEN INTO THE TURN WHEN THE PASSENGER DOOR SWUNG WIDE OPEN! BY DUMB LUCK, JUST AS THE TURN WAS FINISHED, THERE WAS AN ENTRANCE ON THE IMMEDIATE RIGHT INTO A LIQUOR STORE PARKING LOT. AFTER TRYING TO SECURELY CLOSE IT HALF A DOZEN TIMES, I TOOK OUT A CHUNK OF THICK ROPE FROM THE TRUNK AND TIED THE DOOR HANDLE TO THE CAR SEAT HEADREST POLE. WOW, PRETTY SCARY. IF SOMEONE WOULD HAVE BEEN UNBUCKLED AND SITTING THERE, THEY'D WOULD DEFINITELY NOT HAVE REMAINED IN THE CAR.

09/18/2019
Components: STEERING
Incident Date: 09/17/2019
Crash: No
Fire: No
Vehicle Identification Number: 1FADP3K22DL******
Summary

THE POWER STEERING WENT OUT IN MY CAR EARLIER IN THE DAY ON 9/17/19 WHEN I WAS MAKING SOME OF MY ROUNDS FOR WORK. I MADE A STOP AT A BUSINESS, AND WAS ONLY INSIDE FOR A COUPLE OF MINUTES. I GOT BACK IN MY CAR, STARTED IT AND THE STEERING WHEEL WAS VERY HARD TO MOVE. I BACKED OUT AND WENT TO A STORE ABOUT 2 MILES DOWN THE ROAD. CHECKED SOME THINGS, BUT DIDN'T SEE ANYTHING WRONG. STARTED MY CAR AND IT WORKED. LATER THE SAME EVENING MY BOYFRIEND AND I DROPPED OFF OUR KIDS TO GO TO TOWN REAL QUICK. WE WERE ONLY GONE FROM THEM FOR ABOUT 45 MINUTES WHEN WE WENT TO HEAD BACK TO GET THEM AND THE STEERING WASN'T WORKING AGAIN. THERE WAS NO NOISE, NO SIGN, NO LIGHT, NOTHING. IT JUST QUIT. WE CHECKED THE FUSE AND IT LOOKED FINE. IT DOESN'T THROW OUT ANY KIND OF CODE. IT SHOWS THAT IT HAS POWER. WE DID MAKE IT HOME, BEING VERY CAUTIOUS. IT'S NOT WORKING TODAY, SO THAT MEANS I CAN'T DO MY JOB. HOWEVER, WHEN WE STARTED SEARCHING THE INTERNET WE BOTH SEE ALL KINDS OF COMPLAINTS STATING THE SAME PROBLEMS. WHY HAS NOTHING BEEN DONE TO ADDRESS THIS ISSUE? THERE WERE RECALLS FOR THE SAME PROBLEM ON OTHER VEHICLES, BUT NOT THE FOCUS. OBVIOUSLY THERE IS A PROBLEM THAT FORD NEEDS TO FIX.

09/18/2019
Components: UNKNOWN OR OTHER
Incident Date: 09/18/2019
Crash: No
Fire: No
Vehicle Identification Number: 1FADP3F28DL******
Summary

I BROUGHT CAR TO FORD STAR BECAUSE I FEEL SHUDDER AND ALSO I RECEIVED LETTER FROM FORD ABOUT THE RECALL OF THE TRANSMISSION. AFTER 3DAYS THEY RELEASE THE CAR AND TELLING ME THAT SHUDDER AND JERKING ARE IN NORMAL LIMIT. AND THE CHARGE ME FOR THE LABOR OF $195.BECAUSE THEY SAY THAT IT HAS NO PROBLEM WITH THE CAR.

09/17/2019
Components: POWER TRAIN,FUEL/PROPULSION SYSTEM
Incident Date: 06/03/2019
Crash: No
Fire: No
Vehicle Identification Number: 1FADP3F20DL******
Summary

VEHICLE SHUDDERS WHEN I TRY TO ACCELERATE SLOWLY FROM A STOP SIGN OR MAKING A TURN ON TO A STREET. SOMETIMES SHUDDERS WHEN I AM ALREADY MOVING BUT TRYING TO SPEED UP WITH TRAFFIC SUCH AS BEING ON A HIGHWAY. ALSO WHEN IM LOW ON GAS BEFORE IT REACHES E IT COMPLETELY SHUTS DOWN. NO GAS LIGHT OR SHUDDERING. I HAD CHAMPION FORD IN ERIE PA LOOK INTO THIS BUT THERE WAS NO CODE OR ANYTHING TO GO BY. IM NOT SURE WHAT TO DO. IT HAS BEEN HAPPENING FRQUENTLY NOW BUT EVERYONE I TALK TO SAYS ITS HARD TO DETERMINE WITHOUT A CODE, BUT WHAT IF MY CONTROL MODULE IS MESSED UP OR SOMETHING? I HAVE 5 KIDS I TRANSPORT EVERYDAY AND WORRIED THAT THIS CAN CAUSE AN ACCIDENT IF SOMETHINGS NOT DONE?

09/17/2019
Components: POWER TRAIN
Incident Date: 09/16/2019
Crash: No
Fire: No
Vehicle Identification Number: 1FADP3K26DL******
Summary

I PURCHASED A 2013 FORD FOCUS SE ON OCTOBER 2014. IMMEDIATELY NOTICED ISSUES WITH CAR SHAKING UPON ACCELERATION. FIGURED IT HAD TO DO WITH THE TORQUE I DIDN'T KNOW BETTER. WASN'T TILL I STARTED HAVING PROBLEMS STARTING CAR AND IT WAS HESITATING EVERYTIME I STOPPED AT A LIGHT. AFTER FEW MINUTES IT WOULD PICK UP SPEED WITHOUT HESITATING UNTIL I STOPPED AGAIN.( THIS CAR IS AN AUTOMATIC BUT FEELS LIKE A STANDARD.) HAD RECALLS AND REPAIRS DONE IN 2015, A WEEK AFTER THAT HAD TO TAKE CAR BACK AGAIN FOR SAME ISSUES. IT WAS REPAIRED AGAIN. HERE WE ARE SEPTEMBER 16, 2019 AND SAME ISSUES. BUT NOW DEALERSHIP IS SAYING RECALL EXPIRES 7 YRS FROM WHEN CAR WAS MADE. NOT PURCHASED. I WAS JUST A WEEK PAST THE EXPIRATION DATE. NOW I HAVE TO PAY OUT OF POCKET FOR SOMETHING FORD COULD NOT GET DONE RIGHT. NOT ONLY THE FIRST TIME, SECOND AND NOW THIRD TIME! THIS WILL BE THE LAST TIME I PURCHASE A FORD.

09/16/2019
Components: POWER TRAIN,ENGINE
Incident Date: 10/03/2014
Crash: No
Fire: No
Vehicle Identification Number: 1FADP3F29DL******
Summary

THE CHECK ENGINE LIGHT CAME ON. THE TRANSMISSION SHUDDERS AND HESITATES UNDER ACCELERATION.

09/13/2019
Components: POWER TRAIN
Incident Date: 09/11/2019
Crash: No
Fire: No
Vehicle Identification Number: 1FADP3N26DL******
Summary

I RECENTLY RECEIVED ANOTHER SAFETY RECALL. BROUGHT IN FOR SERVICE AN ALL THEY WOULD DO IS DIAGNOSE, BUT NOT FIX COMPLETE WASTE OF TIME. I AM HAVING A CHALLENGING TIME DRIVING ON THE FREEWAY YET THEY TOLD ME IT'S OPERATING AS DESIGNED.

09/13/2019
Components: POWER TRAIN,ENGINE
Incident Date: 12/21/2016
Crash: No
Fire: No
Vehicle Identification Number: 1FADP3F25DL******
Summary

VEHICLE JERKS AND SHUDDERS ON ACCELERATION FROM STOPS. VEHICLE ALSO HESITATES AND LACKS POWER AT TIMES. IT ALSO OVERHEARS AND LEAKS COOLANT.

09/11/2019
Components: POWER TRAIN
Incident Date: 09/09/2019
Crash: No
Fire: No
Vehicle Identification Number: 1FADP3K21DL******
Summary

AT THIS POINT I REFUSE TO DRIVE MY CAR ON THE FREEWAY. THE SHUDDERING AND JERKING ONLY GET WORSE WHEN THE CAR WARMS UP.

09/11/2019
Components: POWER TRAIN
Incident Date: 09/10/2019
Crash: No
Fire: No
Vehicle Identification Number: 1FADP3F29DL******
Summary

STILL HAVE LACK OF POWER WITH INTERMITTENT SHUDDERING. HAVE TROUBLE TAKING OFF FROM A STANDSTILL AND ON FREEWAY.

09/10/2019
Components: ELECTRICAL SYSTEM,ENGINE
Incident Date: 09/09/2019
Crash: No
Fire: No
Vehicle Identification Number: 1FADP3F25DL******
Summary

THE CAR IS OVERHEATED AFTER 5 MINUTES OF IGNITION, THE ENGINE STOPPED WHEN THE CAR WAS RUNNING AND THEN THE CHECK ENGINE LIGHT CAME ON

09/10/2019
Components: STEERING
Incident Date: 09/06/2019
Crash: No
Fire: No
Vehicle Identification Number: 1FADP3F24DL******
Summary

BACKING OUT OF DRIVEWAY AND STEERING WHEEL SIEZED UP. WARNING LIGHT COMES ON SAYING STEERING ASSIST FAULT SERVICE. TAKE IT TO DEALER THEY SAY NEED TO REPLACE STEERING GEAR ASSEMBLY RACK AND PINION AND SOME MODULE. TOTAL 2647.00 WITH 88000 MILES.

09/10/2019
Components: STEERING
Incident Date: 09/01/2019
Crash: No
Fire: No
Vehicle Identification Number: 1FADP3F24DL******
Summary

POWER STEERING ASSIST SEEMS TO HAVE FAILED ,HARD TO STEERWHEN TURNING,ALSO HARD TO DRIVE STREIGHT

09/09/2019
Components: POWER TRAIN
Incident Date: 05/05/2015
Crash: No
Fire: No
Vehicle Identification Number: 1FADP3K28DL******
Summary

SHUTTERING, RATTLING AND CLUNKING WHEN ENGAGING THE GEARS. VEHICLE WILL JERK WHEN ACCELERATING LIKE IT WILL STALL OUT. SOMETIMES THE VEHICLE WILL JUST NOT START.

09/09/2019
Components: POWER TRAIN,ENGINE
Incident Date: 02/16/2015
Crash: No
Fire: No
Vehicle Identification Number: 1FADP3K29DL******
Summary

THE VEHICLE SHUDDERS AND MAKES NOISE WHEN SHIFTING GEARS. WHEN ACCELERATING AT AROUND 15MPH, THE VEHICLE BOGS DOWN AND LACKS POWER. ENGINE OIL LEAKS ALSO.

09/09/2019
Components: ENGINE,FUEL/PROPULSION SYSTEM
Incident Date: 03/01/2019
Crash: No
Fire: No
Vehicle Identification Number: 1FADP3F28DL******
Summary

TL* THE CONTACT OWNS A 2013 FORD FOCUS. WHILE THE VEHICLE WAS STATIONARY IN TRAFFIC, THE ENGINE TURNED OFF WITHOUT WARNING. WHEN THE VEHICLE WAS RESTARTED, THE VEHICLE HESITATED WHEN ACCELERATING. THERE WERE NO WARNING INDICATORS ILLUMINATED. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE DEALER AND MANUFACTURER WERE NOT NOTIFIED. THE FAILURE MILEAGE WAS 99,000.

09/09/2019
Components: POWER TRAIN
Incident Date: 09/09/2019
Crash: No
Fire: No
Vehicle Identification Number: 1FADP3N22DL******
Summary

MY FOCUS IS STILL JITTERING AND SHUTTERING AT TAKE OFF. IT LACKS POWER AND DOESN'T ACCELERATE LIKE IT SHOULD.

09/09/2019
Components: POWER TRAIN
Incident Date: 08/25/2016
Crash: No
Fire: No
Vehicle Identification Number: 1FADP3F20DL******
Summary

THE VEHICLE IS SHORT SHIFTING AND MISSING GEARS WHEN AT A STOPLIGHT. WHEN THE VEHICLE IS HOT, THERE ARE MORE ISSUES. THERE IS A LOT OF JERKING AND TRANSMISSION SHUDDERS WHEN TAKING OFF; FEELS LIKE IT DOESN'T WANT TO GO.

09/09/2019
Components: POWER TRAIN
Incident Date: 11/10/2014
Crash: No
Fire: No
Vehicle Identification Number: 1FADP3F2XDL******
Summary

TRANSMISSION SHUDDERS UPON ACCELERATION, SPUTTERS INTO GEARS AND DOES NOT SHIFT SMOOTHLY. IT ALSO SHUDDERS WHEN ACCELERATING AT ABOUT 20MPH

09/06/2019
Components: LATCHES/LOCKS/LINKAGES
Incident Date: 09/01/2019
Crash: No
Fire: No
Vehicle Identification Number: 1FADP3F2XDL******
Summary

TL* THE CONTACT OWNS A 2013 FORD FOCUS. WHILE DRIVING APPROXIMATELY 40 MPH, THE FRONT PASSENGER DOOR OPENED. THE CONTACT PULLED THE VEHICLE OVER TO THE SIDE OF THE ROAD AND TIED THE DOOR CLOSED WITH A CORD. THE VEHICLE WAS DRIVEN TO MIKE FITZPATRICK FORD (238 BULLSBORO DR, NEWNAN, GA 30263) WHERE IT WAS DETERMINED THAT THE LATCH ON THE FRONT PASSENGER SIDE DOOR NEEDED TO BE REPLACED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE CONTACT ALSO MENTIONED THAT THE VEHICLE'S DOOR LATCHES WERE REPAIRED PREVIOUSLY ON AUGUST 3, 2015 AND AUGUST 6, 2017. THE VEHICLE WAS NOT REPAIRED FOR THE RECENT FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 103,000.

09/06/2019
Components: POWER TRAIN
Incident Date: 09/17/2014
Crash: No
Fire: No
Vehicle Identification Number: 1FADP3F22DL******
Summary

TRANSMISSION SHUDDERS, JERKS AND MAKES RATTLES ESPECIALLY ON ACCELERATION

09/06/2019
Components: SUSPENSION,POWER TRAIN,ENGINE
Incident Date: 10/19/2016
Crash: No
Fire: No
Vehicle Identification Number: 1FADP3K20DL******
Summary

CHECK ENGINE LIGHT IS CONSTANTLY ON AND THE ENGINE LEAKS OIL. THE TRANSMISSION DOES NOT CHANGE GEARS, SHUDDERS EXCESSIVELY AND LACKS POWER GOING UPHILL.

09/06/2019
Components: STEERING
Incident Date: 09/06/2019
Crash: No
Fire: No
Vehicle Identification Number: 1FADP3F27DL******
Summary

TL* THE CONTACT OWNS A 2013 FORD FOCUS. WHILE DRIVING 65 MPH, THE STEERING WHEEL SEIZED AND BECAME DIFFICULT TO TURN. THE CONTACT STATED THAT THE ELECTRIC POWER STEERING WARNING INDICATOR ILLUMINATED. THE CONTACT WAS ABLE TO PARK THE VEHICLE AT A NEARBY FUEL STATION AND THEN DROVE HOME. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE DEALER AND MANUFACTURER WERE NOT NOTIFIED. THE FAILURE MILEAGE WAS 88,000.

09/05/2019
Components: POWER TRAIN
Incident Date: 09/01/2019
Crash: No
Fire: No
Vehicle Identification Number: 1FADP3F29DL******
Summary

NEEDS ANOTHER CLUTCH REPLACEMENT AND TCM STILL SHUDDERING.

09/05/2019
Components: ENGINE,FUEL/PROPULSION SYSTEM
Incident Date: 07/01/2019
Crash: Yes
Fire: No
Vehicle Identification Number: 1FADP3F22DL******
Summary

TL* THE CONTACT OWNED A 2013 FORD FOCUS. WHEN THE CONTACT'S SON STARTED THE VEHICLE, THE CHECK ENGINE WARNING INDICATOR ILLUMINATED. THE CONTACT'S SON DROVE THE VEHICLE TO AN INDEPENDENT MECHANIC AND WAS INFORMED THAT THE VEHICLE HAD A DEFECTIVE CANISTER PURGE VALVE (CPV). LATER THAT DAY, THE VEHICLE STALLED AND A FUEL ODOR WAS DETECTED. THE FOLLOWING DAY, WHILE THE CONTACT'S SON WAS DRIVING 68 MPH, IT WAS BELIEVED THAT THE ENGINE STALLED AND THE STEERING SEIZED. AS A RESULT, THE VEHICLE CRASHED HEAD ON INTO A TREE. THE CONTACT'S SON DIED INSTANTLY AND THE PASSENGER WAS EJECTED FROM THE VEHICLE THROUGH THE WINDSHIELD. ANOTHER MOTORIST OBSERVED THE CRASH AND CALLED 911. THE PASSENGER WAS AIRLIFTED TO THE HOSPITAL AND RECEIVED MEDICAL ATTENTION FOR THEIR UNKNOWN INJURIES. THE CONTACT'S SON WAS PRONOUNCED DEAD ON THE SCENE. THE AIR BAGS DEPLOYED UPON IMPACT. A POLICE REPORT WAS FILED. UPON INVESTIGATION, IT WAS DISCOVERED THAT THE VEHICLE WAS INCLUDED IN NHTSA CAMPAIGN NUMBER: 18V735000 (FUEL SYSTEM, GASOLINE). THE VEHICLE WAS DESTROYED AND TOWED. THE DEALER AND MANUFACTURER WERE NOT NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS UNKNOWN.

09/02/2019
Components: POWER TRAIN
Incident Date: 08/18/2018
Crash: No
Fire: No
Vehicle Identification Number: 1FADP3K22DL******
Summary

PRIOR TO INCIDENT, VEHICLE WOULD INTERMITTENTLY SHUDDER ON TAKE-OFFS. INCIDENT INVOLVED VEHICLE TRAVELING ON AN INTERSTATE HIGHWAY AT 70 MPH ON THE OUTSKIRTS OF A LARGE METRO AREA WHEN ALL POWER TO WHEELS WAS LOST. THE CHECK ENGINE LIGHT TURNED ON. ENGINE WOULD REV WHEN ACCELERATOR WAS PRESSED, BUT CAR ACTED AS IF IN NEUTRAL. CAR COASTED TO A STOP. THE CAR WOULD NOT SHIFT OUT OF NEUTRAL UNTIL AFTER THE CAR SAT FOR OVER AN HOUR. THE CAR WAS TOWED TO A FORD DEALERSHIP. FORD SERVICE DEPARTMENT ADVISED THAT THE TRANSMISSION CONTROL MODULE (TCM) HAD FAILED AND A NEW TCM WAS INSTALLED AND CAR NOW WORKS MOST OF THE TIME, BUT INTERMITTENT SHUDDER ON TAKE OFF STILL OCCURS, THOUGH LESS FREQUENTLY THAN BEFORE.

08/29/2019
Components: VEHICLE SPEED CONTROL
Incident Date: 01/05/2019
Crash: No
Fire: No
Vehicle Identification Number: 1FADP3J28DL******
Summary

WHEN I PURCHASED MY CAR USED FEBRUARY 2017 AT 70,000 MILES, I WAS GIVEN A CARFAX STATING THE ONLY ISSUE WAS WITH THE TRANSMISSION CLUTCH. LESS THAN A MONTH IN, I SEEMED TO BE LOSING POWER SO I TOOK IT TO TOWN & COUNTRY FORD IN MADISON, TN. IT WAS REPAIRED UNDER THE AFOREMENTIONED RECALL ISSUE AND I DROVE IN RELATIVE SATISFACTION FOR ALMOST AN ENTIRE YEAR. THEN I TOOK IT INTO TWO RIVERS FORD (MT. JULIET) FOR THE SAME ISSUE. THE SERVICE GUY WAS VERY AMICABLE AND EVEN ARRANGED FOR ME TO HAVE A LOANER CAR WHILE THEY HAD MINE. THE SAME ISSUE WAS DIAGNOSED, BUT WITH AN ADDITIONAL FIX. I PAID $125 FOR SOME PART NOT COVERED BY THE RECALL WARRANTY BECAUSE I WAS TOLD THAT IF IT WERE TO MALFUNCTION AGAIN, IT MAY NOT BE COVERED. THE THIRD TIME I TOOK IT IN (BACK TO MT JULIET) THEY LOOKED AT IT, DETERMINED IT WAS THE SAME ISSUE, AND SAID I'D HAVE TO PAY OUT OF POCKET BECAUSE THE RECALL WARRANTY WAS ONLY GOOD FOR 100,000 MILES. I COULDN'T AFFORD $2300 QUITE TO FIX IT SO I RETURNED THE LOANER AND CLAIMED MY VEHICLE, BUT NOT WITHOUT MAKING IT ABUNDANTLY CLEAR THAT WASN'T SATISFIED WITH HOW THE SITUATION WAS HANDLED.

08/29/2019
Components: FUEL SYSTEM, GASOLINE,POWER TRAIN
Incident Date: 08/13/2019
Crash: No
Fire: No
Vehicle Identification Number: 1FADP3F27DL******
Summary

TL* THE CONTACT OWNS A 2013 FORD FOCUS. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 18V735000 (FUEL SYSTEM, GASOLINE). THE CONTACT STATED THAT THE VEHICLE FAILED TO START. THERE WERE NO WARNING INDICATORS ILLUMINATED. THE VEHICLE WAS TOWED TO WRAY FORD (2851 BENTON RD, BOSSIER CITY, LA 71111, (318) 686-7300) WHERE IT WAS DIAGNOSED THAT THE PCM SOFTWARE CRASHED AND NEEDED TO BE UPDATED. THE VEHICLE WAS NOT REPAIRED PER THE RECALL DUE TO THE MILEAGE. THE MANUFACTURER WAS CONTACTED AND PROVIDED CASE NUMBER: CAS 23983015. NO FURTHER ASSISTANCE WAS PROVIDED. THE FAILURE MILEAGE WAS 160,000.

08/28/2019
Components: POWER TRAIN
Incident Date: 08/01/2019
Crash: No
Fire: No
Vehicle Identification Number: 1FADP3F23DL******
Summary

TRANSMISSION SHIFTING ISSUES THAT AFFECT THE SAFETY OF THE VEHICLE IN USE. TRANSMISSION WILL LAG, HARD SHIFT, VEHICLE WILL GET "STUCK" WHEN ATTEMPTING TO ACCELERATE. THE VEHICLE WILL VIOLENTLY SHAKE AND SHUDDER GOING AROUND SLOW TURNS OR WHEN ACCELERATING FROM A STOP. IN TRAFFIC, THE ACCELERATION LAG AS WELL AS SHE SHUDDERING ARE DANGEROUS. THE VEHICLES BRAKES DO NOT RESPOND AS WELL WHEN SHUDDERING. FORD INSISTS THAT ALL VEHICLE PARTS ARE OPERATING CORRECTLY. IF THAT IS THE CASE, FORD HAS DESIGNED AN INCREDIBLY UNSAFE VEHICLE.

08/28/2019
Components: ELECTRONIC STABILITY CONTROL
Incident Date: 08/04/2019
Crash: No
Fire: No
Vehicle Identification Number: 1FADP3F27DL******
Summary

WRAY FORD IN BOSSIER TESTED IT, SAID IT WAS A PCM SOFTWARE AND THAT IT WILL COST ME 1600 DOLLARS TO FIX IT. I GAVE FORD THE RECALL NUMBER. THEY TOLD ME THAT MY CAR IS OVER 150,000 MILES AND THAT I WOULD HAVE TO PAY OUT OF POCKET. NOW THIS IS MY SECOND RECALL ON MY CAR, THE FIRST RECALL WAS THE LATCHES, MY DOORS WOULDN'T STAY CLOSE, FORD REPLACE ALL 4 OF MY DOORS, AND BRUCE LEE TOLD ME I HAD ANOTHER RECALL THAT I NEEDED TO GET FIX BUT I HAD TO BRING IT BACK. NOW MY CAR WILL NOT START. AND FORD IS TRYING TO CHARGE ME FOR THE RECALL

08/27/2019
Components: POWER TRAIN
Incident Date: 09/16/2014
Crash: No
Fire: No
Vehicle Identification Number: 1FADP3K24DL******
Summary

TRANSMISSION MAKES A METAL TYPE NOISE CONSISTENTLY AND SURGES WHEN WARM. THERE IS A RANDOM CLICKING NOISE UNDER HOOD. TRANSMISSION DISENGAGES INTERMITTENTLY WHILE DRIVING.

08/26/2019
Components: ENGINE
Incident Date: 08/24/2019
Crash: No
Fire: No
Vehicle Identification Number: 1FADP3K24DL******
Summary

TL* THE CONTACT OWNS A 2013 FORD TAURUS. THE CONTACT RECEIVED A RECALL NOTICE FOR NHTSA CAMPAIGN NUMBER: 18V735000 (FUEL SYSTEM, GASOLINE). THE RECALL REPAIR WAS PERFORMED BY MAXWELL FORD (5000 S IH 35 FRONTAGE RD, AUSTIN, TX 78745, (512) 443-5000). AFTER THE REPAIR, THE CHECK ENGINE INDICATOR ILLUMINATED. THE CONTACT CALLED THE DEALER BACK AND WAS INFORMED TO TAKE THE VEHICLE TO AN INDEPENDENT MECHANIC. THE CONTACT STATED THAT THE FAILURE MAY BE DUE TO THE CATALYTIC CONVERTER, WHICH FAILED PRIOR TO THE RECALL REPAIR. WHEN THE CONTACT TOOK THE VEHICLE TO THE DEALER FOR THE RECALL REPAIR, THE DEALER STATED THAT THE CATALYTIC CONVERTER WAS NOT RELATED TO THE RECALL. THE FAILURE MILEAGE WAS 122,000.

08/23/2019
Components: ELECTRICAL SYSTEM,UNKNOWN OR OTHER,FUEL/PROPULSION SYSTEM
Incident Date: 08/01/2019
Crash: No
Fire: No
Vehicle Identification Number: 1FADP3E24DL******
Summary

VEHICLE TRANSMISSION STUTTERING WHILE DRIVING. AC IS OUT. MULTIPLE ELECTRIC ISSUES

08/22/2019
Components: VEHICLE SPEED CONTROL,UNKNOWN OR OTHER,ENGINE
Incident Date: 08/12/2019
Crash: No
Fire: No
Vehicle Identification Number: 1FADP3F21DL******
Summary

WHILE TURNING A CORNER MY CAR VIBRATES AND SHAKES AND HEAR AS IF METAL IS HITTING UNDERNEATH. WHEN PUSHING ON GAS TO GO, THE CAR WILL JERK. DOESN'T WANT TO REV LIKE IT NEEDS TO. WILL SHAKE AGGRESSIVELY WHEN BRAKING. HAVE TO LET OFF GAS THEN PUSH BACK DOWN ON IT TO MAKE IT STOP SHAKING. ALSO VIBRATES WHEN IN PARK INTENSELY

08/22/2019
Components: POWER TRAIN
Incident Date: 08/22/2018
Crash: No
Fire: No
Vehicle Identification Number: 1FADP3F27DL******
Summary

TL* THE CONTACT OWNS A 2013 FORD FOCUS. THE CONTACT STATED THAT THE VEHICLE SHOOK AND SHUDDERED WHILE DRIVING. IN ADDITION, THE TRANSMISSION WAS FAULTY AND THE VEHICLE DECELERATED A FEW TIMES. THE VEHICLE WAS DRIVEN TO CRANE FORD (4601 COLONEL GLEN PLAZA DRIVE, LITTLE ROCK, AK 72210) WHERE IT WAS DIAGNOSED THAT THE POWER TRAIN FAILED AND AN UNKNOWN PART WAS NEEDED. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS 118,000.

08/22/2019
Components: POWER TRAIN
Incident Date: 09/29/2015
Crash: No
Fire: No
Vehicle Identification Number: 1FADP3N25DL******
Summary

TRANSMISSION SHUDDERS IN EXCESS ON TAKE- OFF, WHEN COMING OFF A STOP AND JUMPS OUT OF GEAR WHEN DRIVING.

08/20/2019
Components: ENGINE,FUEL/PROPULSION SYSTEM
Incident Date: 11/15/2018
Crash: No
Fire: No
Vehicle Identification Number: 1FADP3F24DL******
Summary

TL* THE CONTACT OWNS A 2013 FORD FOCUS. WHILE DRIVING 70 MPH, THE VEHICLE STALLED WITHOUT WARNING. ON SEVERAL OCCASIONS, THE CONTACT WAS ABLE TO RESTART THE VEHICLE. THE VEHICLE WAS TAKEN TO GRAND PRAIRIE FORD (LOCATED AT 701 E PALACE PKWY, GRAND PRAIRIE, TX 75050, (972) 975-9621) TO BE DIAGNOSED, BUT THE CAUSE OF THE FAILURE COULD NOT BE DETERMINED. THE VEHICLE WAS NOT REPAIRED. THE VEHICLE WAS INCLUDED IN NHTSA CAMPAIGN NUMBER: 18V735000 (FUEL SYSTEM, GASOLINE). THE MANUFACTURER WAS CONTACTED. THE APPROXIMATE FAILURE MILEAGE WAS 114,000.

08/19/2019
Components: POWER TRAIN
Incident Date: 08/06/2019
Crash: No
Fire: No
Vehicle Identification Number: 1FADP3F20DL******
Summary

JUST PICKED UP YESTERDAY AFTER 4TH TRANSMISSION VISIT. CAR WAS HARD SHIFTING IN LOW SPEEDS AND WHEN ACCELERATING THE CAR WILL HESITATE AND LUNGE. WON'T DRIVE DISTANCE OR ON FREEWAY ONLY GOOD FOR LOCAL SMALL ROUTES.

08/18/2019
Components: POWER TRAIN
Incident Date: 07/07/2019
Crash: No
Fire: No
Vehicle Identification Number: 1FADP3K20DL******
Summary

BOLT SHEARED OFF IN THE TRANSMISSION WHILE ON THE HIGHWAY CAUSING THE CAR TO STALL OUT & BE UNABLE TO GO INTO ANY GEAR, GATES FOR THE GEARS SEEMED TO BE GONE AS SHIFTER KNOB COULD MOVE FREELY AROUND. IT DID RE-START ONCE, JUST LONG ENOUGH TO GET OFF THE HIGHWAY, THEN IMMEDIATELY STOPPED WORKING AGAIN. GOT THE BOLT REPLACED WITH A FORD BOLT, IT SHEARED OFF AGAIN WHILE DRIVING DOWNTOWN WITHIN 4 DAYS, HAD IT REPLACED AND BOLTED THROUGH A 2ND TIME, AND IT SHEARED OFF YET AGAIN WHILE MERGING ONTO THE HIGHWAY, 2 OF THE THREE TIMES THIS HAPPENED CAR WAS ABOVE 30MPH, ONE TIME I WAS ONLY GOING ABOUT 15MPH. CAR IS STILL NOT FUNCTIONAL & FORD HAS STATED THUS FAR, THEIR SUGGESTION IS REPLACING THE TRANSMISSION, WHICH SEEMS TO BE A TEMPORARY FIX, AS EVERYONE ELSE WHO I KNOW/HAVE LOOKED UP THAT'S HAD THIS DONE ONLY GETS THE VEHICLE WORKING FOR A SHORT PERIOD OF TIME AND THEN THE VEHICLE STOPS WORKING AGAIN WHEN THE BOLT SHEARS OFF. THIS SEEMS TO BE A COMMON ISSUE FOR THE 2012-2016 FORD FOCUS, THOUGH I DON'T KNOW IF IT'S JUST MANUAL OR BOTH MANUAL & AUTOMATIC TRANSMISSIONS.

08/18/2019
Components: UNKNOWN OR OTHER,FUEL/PROPULSION SYSTEM
Incident Date: 08/17/2019
Crash: No
Fire: No
Vehicle Identification Number: 1FADP3F25DL******
Summary

WHEN I ACCELERATE FROM A STOP THE CAR SHUTTERS/JERKS. FEELS LIKE STRONG TUMBLE STRIPS. ALSO ALMOST LIKE WHEELS ARE LOCKING AND TRYING TO GRIP. I HAVE BEEN SCARED AT I INTERSECTIONS AS WITH HESITATION THE CAR DOESN'T HAVE MUCH POWER. ONCE IT SHIFTS (I HAVE AUTOMATIC) IT'S FINE. DOESN'T HAPPEN EVERY TIME EITHER.

08/16/2019
Components: POWER TRAIN
Incident Date: 07/30/2015
Crash: No
Fire: No
Vehicle Identification Number: 1FADP3K28DL******
Summary

TL* THE CONTACT OWNS A 2013 FORD FOCUS. WHEN THE CONTACT ATTEMPTED TO MOVE THE GEAR SHIFTER OUT OF PARK, THE SHIFTER WOULD NOT ENGAGE AND FAILED TO FUNCTION WITHOUT WARNING. THE VEHICLE WAS TOWED TO HUNTINGTON BEACH FORD (18255 BEACH BLVD, HUNTINGTON BEACH, CA 92648, 714-842-6611) WHERE IT WAS DIAGNOSED THAT THE TRANSMISSION FAILED. THE DEALER REPLACED THE DUAL CLUTCH SYSTEM INSIDE THE TRANSMISSION; HOWEVER, THE FAILURE RECURRED WITHOUT WARNING. WHILE THE CONTACT'S WIFE WAS DRIVING 20 MPH, THE TRANSMISSION SHIFTED OUT OF GEAR AND THE RPMS INCREASED. THE DRIVER ATTEMPTED TO DEPRESS THE ACCELERATOR PEDAL, HOWEVER, THE VEHICLE STALLED AND FAILED TO MOVE. THE VEHICLE BEGAN TO RESUME NORMAL OPERATION AND WAS ABLE TO BE DRIVEN TO THE CONTACT'S RESIDENCE. THE VEHICLE WAS TAKEN TO THE SAME DEALER WHERE THEY REPLACED THE ENGINE, THE ACTUATORS, BOTH CLUTCHES, THE ENGAGEMENT BEARING, AND THE TRANSMISSION CONTROL MODULE. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE AND OFFERED AN EXTENDED WARRANTY REGARDING THE FAILURE. THE MANUFACTURER STATED THAT THE VIN WAS NOT INCLUDED IN A WARRANTY EXTENSION. THE VEHICLE WAS NOT REPAIRED. THE FAILURE MILEAGE WAS 27,906.

08/16/2019
Components: POWER TRAIN
Incident Date: 08/16/2019
Crash: No
Fire: No
Vehicle Identification Number: 1FADP3N20DL******
Summary

DAILY DRIVER AFTER MULTIPLE TRANSMISSION REPAIRS STILL SHUDDERING EVERY TIME, JERKY TRANSMISSION HESITATES WITH LACK OF POWER.

08/15/2019
Components: POWER TRAIN,ELECTRICAL SYSTEM
Incident Date: 11/21/2014
Crash: No
Fire: No
Vehicle Identification Number: 1FADP3N24DL******
Summary

VEHICLE HESITATES, SHAKES, AND SHUDDERS WHILE MOVING FORWARD AND STOPPING. IT FEELS AS THOUGH THE CAR IS DRIVING OVER RUMBLE STRIPS. STALLED COMPLETELY IN AN INTERSECTION.

08/15/2019
Components: POWER TRAIN
Incident Date: 07/31/2019
Crash: No
Fire: No
Vehicle Identification Number: 1FADP3F20DL******
Summary

CAR STILL SHUDDERING INTERMITTENTLY, IN ALL SCENARIOS.

08/15/2019
Components: POWER TRAIN
Incident Date: 08/22/2014
Crash: No
Fire: No
Vehicle Identification Number: 1FADP3N2XDL******
Summary

HESITATION ON ACCELERATION AND GRINDING SOUND; TRANSMISSION WOULD NOT GO FORWARD OR BACK; CLUTCH HAS EXCESSIVE SHUDDERING AT LOW SPEED. VEHICLE WILL NOT START

08/14/2019
Components: STRUCTURE,ENGINE
Incident Date: 08/14/2019
Crash: No
Fire: No
Vehicle Identification Number: 1FADP3F25DL******
Summary

2013 FORD FOCUS JERKS WHILE ACCELERATING, WAS TOLD RECALL WAS FOR EXTENDED WARRANTY ONLY VIA KINDLE FORD. ALSO THE TRUNK NO LONGER OPENS, BUT BEEPS WHEN CAR IS ON SAYING THE TRUNK IS OPEN. WAS TOLD THIS WAS A RECALL IN 2017 THAT WAS FIXED BEFORE WE PURCHASED THE VEHICLE, BUT NOW IT'S UP TO US TO PAY FOR IT.

08/14/2019
Components: POWER TRAIN,ENGINE
Incident Date: 02/14/2016
Crash: No
Fire: No
Vehicle Identification Number: 1FADP3K22DL******
Summary

TRANSMISSION IS OVERHEATING; LIGHT COMES ON WHILE IN STOP AND GO TRAFFIC. THE CAR SHIFTS HARSHLY, MAKES GURGLING NOISES, HESITATES AND JERKS. ROARING AND CLUNKING COMING FROM ENGINE WHEN STARTING THE VEHICLE AND WHEN VEHICLE IS RUNNING.

08/13/2019
Components: STEERING,UNKNOWN OR OTHER,ENGINE
Incident Date: 07/06/2019
Crash: No
Fire: No
Vehicle Identification Number: 1FADP3F28DL******
Summary

MY STERLING GET STUCK AND MY TRANSMISSION MAKING NOISE AND MY CAR DONT GO INTO REVERSE

08/13/2019
Components: POWER TRAIN
Incident Date: 08/08/2019
Crash: No
Fire: No
Vehicle Identification Number: 1FADP3K28DL******
Summary

CAR HAS HAD TRANSMISSION ISSUES SINCE WE BOUGHT IS NEW. WE TOOK THE CAR IN SEVERAL TIMES FOR HESITATION, SLOW TO CATCH GEARS WHEN ACCELERATING AND STUTTERING. REPLACED SENSOR AND TOLD US TO PUSH THE GAS TO THE FLOOR AND LET IT GO THROUGH THE GEARS TO REST THE SYSTEM (DO AS NEEDED). WE FIND OUR SELVES AGAIN NEEDING TO REPLACE TRANSMISSION PARTS. NOW THEY TELL US IF IT IS NOT FIXED SOON THE CAR COULD SLIP INTO NEUTRAL ON THE HIGHWAY OR WE COULD LOOSE REVERSE. NOT SURE WHY WE ARE NOT COVERED BY THE EXTENDED WARRANTY. I FEEL THAT A DEALER TELLING YOU THE CAR CAN GO INTO NEUTRAL ON THE HIGHWAY IS TELLING ME THAT THE CAR IS UNSAFE.

08/12/2019
Components: POWER TRAIN
Incident Date: 08/01/2017
Crash: No
Fire: No
Vehicle Identification Number: 1FADP3F22DL******
Summary

TL* THE CONTACT OWNS A 2013 FORD FOCUS. WHILE DEPRESSING THE ACCELERATOR PEDAL, THE RPMS INCREASED; HOWEVER, THE VEHICLE DID NOT IMMEDIATELY ACCELERATE. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC WHO DIAGNOSED THAT THE TRANSMISSION WAS FAULTY AND NEEDED TO BE REPLACED. THE TRANSMISSION WAS REPLACED, BUT THE FAILURE RECURRED SHORTLY AFTER. THE DEALER AND MANUFACTURER WERE NOT NOTIFIED. THE FAILURE MILEAGE WAS 80,000.

08/12/2019
Components: POWER TRAIN
Incident Date: 08/12/2019
Crash: No
Fire: No
Vehicle Identification Number: 1FADP3E28DL******
Summary

TRANSMISSION SLIPPING AND STUTTERING. CAR SLIPS OUT OF GEAR WHEN DRIVING. I HAVE ALMOST BEEN HIT MULTIPLE TIMES WHILE IN MOTION PULLING OUT INTO TRAFFIC ONLY TO HAVE CAR SLIP OUT OF GEAR AND NOT MOVE ANYMORE. CAR HAS SLIPPED OUT OF GEAR ON HIGHWAY MANY TIMES WHILE IN MOTION

08/11/2019
Components: UNKNOWN OR OTHER
Incident Date: 07/13/2019
Crash: No
Fire: No
Vehicle Identification Number: 1FADP3F24DL******
Summary

ALL RECALLS WERE CORRECTED. MY CAR CURRENTLY HAS A LIGHT, WHEN DECODED IT SAYS IT IS THE VACCUM SYSTEM AND EPA REGULATIONS. WHEN HAS IS PUT IN THE CAR, IT STALLS AND STRUGGLES TO START. TO START IT, GAS PEDAL MUST BE PUSHED FIRST. IF GAS PEDAL IS NOT PUSHED, CALL STALLS FOR SEVERAL MINUTES. IT DOES NOT MATTER HOW LOW GAS IS WHEN GAS IS PUT IN THE CAR, IT STALLS.

08/11/2019
Components: FUEL/PROPULSION SYSTEM
Incident Date: 08/11/2019
Crash: No
Fire: No
Vehicle Identification Number: 1FADP3E27DL******
Summary

RECALL 18V735 WAS ISSUED ALMOST A YEAR AGO. HOWEVER, FORD SEEMS UNINTERESTED IN CORRECTING THE ISSUE. SAFECAR.GOV REPORTS: "RECALL STATUS: RECALL INCOMPLETE. REMEDY NOT YET AVAILABLE." I'M STILL WAITING AND WAITING ON A FIX., DRIVING A POTENTIALLY DANGEROUS VEHICLE IN THE MEANTIME.

08/11/2019
Components: POWER TRAIN,ELECTRICAL SYSTEM,ENGINE
Incident Date: 02/03/2013
Crash: No
Fire: No
Vehicle Identification Number: 1FADP3K26DL******
Summary

CAR WOULD NOT START WOULD NOT GO FORWARD OR GO IN REVERSE HAD IN FORD DEALERSHIP 16 TIMES STILL HAD ISSUES ALSO CAR RUSTED IN LEAST THEN A YEAR HAD IT IN DEALERSHIP 4 TIMES STILL HAVING ISSUES WITH TRANSMISSION AND RUSTING . TRANSMISSION SITTING OR MOVING CITY OR HIGHWAY OR TURNING DEALERSHIP WAS SUBURBAN FORD ON 59 ROAD IN WATERFORD , MICHIGAN

08/09/2019
Components: POWER TRAIN
Incident Date: 05/16/2019
Crash: No
Fire: No
Vehicle Identification Number: 1FADP3E29DL******
Summary

THIS CAR REPEATEDLY THRUSTS FORWARD AT LOWER GEARS WHILST IN TRAFFIC AND WHILE IN MOTION. IT HAS BEEN REPAIRED TWICE WITHIN A 6-MONTH TIME-FRAME FOR THE FAULTY DPS6 TRANSMISSION. THE CAPLESS GAS TANK IS ALSO PRESENTING A CONSTANT ISSUE, INVOLVING A LEAK OF SOME SORT THAT CONTINUES TO REOCCUR. I HAVE BEEN IN NUMEROUS SITUATIONS THAT COULD HAVE PROVEN TO BE FATAL AS A RESULT OF THE TRANSMISSION RESPONDING TOO LATE: AS WELL AS THRUSTING AT LOWER SPEEDS WHEN COMING OUT OF A STOP OR TRAFFIC BACK-UP. THIS ISSUES HAPPEN WHILE IN MOTION, OR WHEN MAKING AN ATTEMPT TO GO INTO MOTION.

08/07/2019
Components: FUEL/PROPULSION SYSTEM
Incident Date: 01/02/2019
Crash: No
Fire: No
Vehicle Identification Number: 1FADP3K27DL******
Summary

TL* THE CONTACT OWNS A 2013 FORD FOCUS. THE CONTACT STATED THAT THE CHECK ENGINE WARNING INDICATOR ILLUMINATED. THE VIN WAS INCLUDED IN NHTSA CAMPAIGN NUMBER: 18V735000 (FUEL SYSTEM, GASOLINE). THE VEHICLE WAS TAKEN TO BOWEN SCARFF FORD-LINCOLN (LOCATED AT 1157 CENTRAL AVE N, KENT, WA 98032, (800) 577-1158), BUT WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOTIFIED. THE FAILURE MILEAGE WAS 175,000.

08/07/2019
Components: STEERING,UNKNOWN OR OTHER,ENGINE
Incident Date: 06/15/2017
Crash: No
Fire: No
Vehicle Identification Number: 1FADP3K28DL******
Summary

TRANSMISSION STOP WORKING IN MIDDLE OF BUSY INTERSECTION DURING RUSH HOUR. I WAS TURNING LEFT, CAR WAS STATIONARY WAITING FOR TRAFFIC TO PASS. THANKFUL I THINK IT QUIT IN NEUTRAL ALTHOUGH DASHBOARD WAS BLACK & GEAR SHIFT WOULD NOT LOCK INTO ANY GEAR; COULD BE PUSHED INTO CORNER BUSINESS PARKING LOT. IT WAS FIXED BUT NEVER COMPLETELY BETTER NOR DID I FEEL COMPLETELY SAFE. I HAD 2 CLUTCH REPLACEMENTS, WHICH WERE ALSO FIXED & PAID BY THEM. FORD DEALER REPLACE SOME RECALL ON SIDE DOORS, BUT NEVER FIXED THE RECALL ON FUEL TANK, NEVER INFORMED THAT THEY EVER GOT PART IN AS LETTER STATED.

08/07/2019
Components: POWER TRAIN
Incident Date: 08/06/2019
Crash: No
Fire: No
Vehicle Identification Number: 1FADP3F28DL******
Summary

THIS IS A CONSUMER PROTECTION ISSUE, BUT MOREOVER THIS IS SAFETY ISSUE. I NEED HELP. THIS CAR WAS PURCHASED NEW FOR MY DAUGHTER TO FINISH HIGH SCHOOL, GO TO COLLEGE, AND START HER CAREER. SO I BOUGHT AN EXTENDED WARRANTY. THE OIL HAS BEEN CHANGED EVERY 5K BY A FORD DEALER AND EVERY REPAIR SUGGESTED HAS BEEN COMPLETED. WITHIN THE FIRST TWO WEEKS, IT WAS OBVIOUS THE CAR WAS NOT SHIFTING PROPERLY, AS EXHIBITED BY SHUDDERING AND FAILED ACCELERATION. IT ALSO HESITATES TO THE POINT THAT WE COULD GET HIT PULLING INTO TRAFFIC OR TRYING TO AVOID BEING HIT. THE DEALER OFFERED MANY EXCUSES OVER THE NEXT YEAR BUT I FINALLY RECEIVED THE REMEDY... "A" NEW CLUTCH. FORD THEN CALLED ME DIRECTLY TO GIVE ME A DEAL THAT WOULD HELP ME GET INTO ANOTHER CAR. THIS WAS NOTHING MORE THAN A SALES PITCH TO BUY A FUSION, WHICH I COULDN'T AFFORD. UNDER DELAWARE LAW, I HAD A CASE FOR A LEMON LAW COMPLAINT. BUT I TRUSTED FORD. SINCE THEN, I HAVE HAD REPAIRS TO THE TRANSMISSION, MOST OF WHICH PROVIDED FOR BY MY EXTENDED WARRANTY, OTHER TIMES PAID IN PART BY ME. FORD EXTENDED THE WARRANTY FOR ALL OWNERS, BUT NOT FOR ME. I SHOULD HAVE RECEIVED THE SAME EXTENSION ON TOP OF MY EXTENDED WARRANTY. ON 7/19/19, I NOTIFIED DEALER THAT THE CAR NEEDED SERVICE & I WAS STILL HAVING TROUBLE WITH THE TRANSMISSION. I REFERENCED THE TSB ADVISING DEALERS TO DIAGNOSE AND FIX ANY FOCUS WITH TRANSMISSION PROBLEMS (REPORTED 7/12-19,2019). MY DEALER HAS DIAGNOSED THE PROBLEM AND I NEED CLUTCHES. IT WILL COST ME $1800 WHICH I CANNOT AFFORD. I DRIVE A 2001 VEHICLE SO MY DAUGHTER CAN GO TO COLLEGE 14 HOURS AWAY. SHE IS LEAVING IN 2 WEEKS. WHY WOULD FORD NOT HONOR THAT GUIDANCE FOR ME? WHY IS THERE NO OTHER REMEDY, SUCH AS A REPLACEMENT TRANSMISSION? BECAUSE THEY WANT TO SELL REPLACEMENT PARTS AND LABOR AT FULL COST, PASSING THE COST OF SAFETY ONTO THE CONSUMER & THE VICTIMS OF CRASHES THE PROBLEM WILL ULTIMATELY CAUSE.

08/06/2019
Components: POWER TRAIN
Incident Date: 06/01/2019
Crash: No
Fire: No
Vehicle Identification Number: 1FADP3F20DL******
Summary

VEHICLE JERKS/STUTTERS THROUGH 1ST AND SECOND GEAR WHEN ACCELERATING. TAKEN VEHICLE TO MULTIPLE FORD DEALERS AT LEAST SIX TIMES.

08/05/2019
Components: VEHICLE SPEED CONTROL,UNKNOWN OR OTHER
Incident Date: 08/03/2019
Crash: No
Fire: No
Vehicle Identification Number: 1FADP3K20DL******
Summary

I WAS ENTERING THE ON RAMP FOR THE HIGHWAY. THE CAR WOULD NOT ACCELERATE PAST 15 MPH. HOWEVER, THE RPM'S WENT UP TO 4-5. I IMMEDIATELY GOT OFF THE HIGHWAY. THE PROBLEM PERSISTED WHEN TRY TO ACCELERATE AFTER EACH STOP SIGN AND LIGHT ON CITY STREETS..

08/05/2019
Components: POWER TRAIN
Incident Date: 06/01/2014
Crash: No
Fire: No
Vehicle Identification Number: 1FADP3E23DL******
Summary

TL* THE CONTACT OWNS A 2013 FORD FOCUS. WHILE DRIVING VARIOUS SPEEDS, THE VEHICLE ACCELERATED ON ITS OWN WITHOUT WARNING WHILE BRAKING. ALSO, THE VEHICLE SPUTTERED AND SHOOK WHILE DRIVING AT A LOW RATE OF SPEED. ALSO, WHILE ACCELERATING FROM A STOP, THE VEHICLE SLOWLY PICKED UP SPEED. THE CONTACT TOOK THE VEHICLE TO PHIL LONG FORD OF DENVER (7887 W TUFTS AVE, DENVER, CO 80123, (303) 557-5913) WHERE THEY INITIALLY REPLACED THE CLUTCH; HOWEVER, THE FAILURE STILL PERSISTED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE VEHICLE WAS NOT REPAIRED. THE FAILURE MILEAGE WAS 38,000.

08/05/2019
Components: POWER TRAIN
Incident Date: 04/15/2019
Crash: No
Fire: No
Vehicle Identification Number: 1FADP3K24DL******
Summary

SHUDDERING CLUTCH WHILE ACCELERATING IN ALL DRIVING CONDITIONS. ROYAL OAK FORD HAS SERVICED THE CAR FOR THIS SPECIFIC ISSUE 3 TIMES SINCE PURCHASE AND THE CLUTCH HAS BEEN REPLACED BUT THE ISSUE RETURNS. THE LAST SERVICE APPOINTMENT COST US $116 FOR ROYAL OAK FORD TO TELL US ITS THE SAME ISSUE AND THEY WEREN'T GOING TO COVER IT. IT WOULD COST US $1700.00 TO FIX WITH NO GUARANTEE THAT IT WOULD ACTUALLY RESOLVE THE ISSUE. WE CONTACTED FORD HEADQUARTERS AND THEIR RESPONSE WAS 'TO BAD YOUR CAR WAS BUILT AFTER 6-05-13 SO WE AREN'T RESPONSIBLE FOR REPAIR'. OUR CAR WAS BUILT ON 6-19-13 WITH THE SAME FAULTY TRANSMISSION AS THE CARS BUILT RE 6-5-13. AFTER READING THE FREE PRESS ARTICLE AND CONTACTING ROYAL OAK FORD AGAIN REGARDING THE ISSUE THEY ARE GOING TO 'LOOK' AT THE CAR AGAIN ON 8-6-19. ROYAL OAK FORD COULDN'T SAY IF IT WOULD BE COVERED BUT I WILL BE LETTING THEM KNOW I HAVE FILED THIS COMPLAINT. I CAN PROVIDE REPAIR DOCUMENTS AND THE LETTER FROM FORD HEADQUARTERS IF YOU NEED THEM. SERVICE DATES SO FAR ARE 4/15/19, 6/17/17, 10/12/15, 6/01/15.

08/03/2019
Components: STRUCTURE
Incident Date: 08/03/2019
Crash: No
Fire: No
Vehicle Identification Number: 1FADP3K28DL******
Summary

DRIVER SIDE DOOR WON'T LATCH AND EVEN CAME OPEN WHILE DRIVING

08/02/2019
Components: STEERING
Incident Date: 08/02/2019
Crash: No
Fire: No
Vehicle Identification Number: 1FADP3K23DL******
Summary

I WAS BACKING UP AT A GAS STATION AND ALL OF A SUDDEN IT JUST QUIT STEERING. I WAS MOVING VERY SLOWLY SO WAS ABLE TO STOP WITH MY BRAKES, BUT IT WAS A VERY CLOSE CALL

08/01/2019
Components: POWER TRAIN
Incident Date: 08/01/2019
Crash: No
Fire: No
Vehicle Identification Number: 1FADP3F2XDL******
Summary

MY 2013 FORD FOCUS HAS A SHUDDERING AND OTHER KNOWN SHIFTING PROBLEMS ASSOCIATED WITH THE DPS6 CLUTCH ISSUES. THE DETROIT FREE PRESS HAS OUTLINED THESE KNOWN ISSUES WITH FORD AND I AM EXPERIENCING THEM AS WELL. THESE TRANSMISSION ISSUE OCCUR WHEN I ACCELERATE AND MAY ALSO HAPPEN WHEN I AM STATIONARY. DUE TO THESE SAFETY ISSUES I AM NOT WILLING TO TRAVEL WITH MY KIDS OR WIFE IN THE CAR. I HAVE TO DRIVE THE CAR AS A DAILY DRIVER BUT THERE IS NO WAY I AM PLACING MY FAMILY IN DANGER BY DRIVING THEM IN THE CAR.

07/31/2019
Components: POWER TRAIN,FUEL/PROPULSION SYSTEM
Incident Date: 05/02/2019
Crash: No
Fire: No
Vehicle Identification Number: 1FADP3J27DL******
Summary

TL* THE CONTACT OWNS A 2013 FORD FOCUS. WHILE ACCELERATING FROM A STOP, THE VEHICLE HESITATED TO ACCELERATE. THERE WERE NO WARNING INDICATORS ILLUMINATED. THE CONTACT STATED THAT THE FAILURE RECURRED FOUR TIMES SINCE THE VEHICLE WAS PURCHASED. THE VEHICLE WAS TAKEN TO SKALNEK FORD (941 S LAPEER RD, ORION CHARTER TOWNSHIP, MI 48362, (248) 693-6241) TO BE DIAGNOSED, BUT THE DEALER FAILED TO DETERMINE THE CAUSE OF THE FAILURE. THE VEHICLE WAS REPAIRED. IN ADDITION, THE CONTACT STATED THAT THE ENGINE WARNING INDICATOR ILLUMINATED. THE CONTACT RECEIVED A RECALL NOTIFICATION FOR NHTSA CAMPAIGN NUMBER: 19V515000 (FUEL SYSTEM, GASOLINE). THE MANUFACTURER WAS CONTACTED AND INFORMED THE CONTACT TO TAKE THE VEHICLE TO A FORD DEALER. THE APPROXIMATE FAILURE MILEAGE WAS 56,000.

07/31/2019
Components: FUEL/PROPULSION SYSTEM
Incident Date: 10/22/2018
Crash: No
Fire: No
Vehicle Identification Number: 1FADP3L92DL******
Summary

TL* THE CONTACT OWNS A 2013 FORD FOCUS. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 18V735000 (FUEL SYSTEM, GASOLINE). THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. BLOOMINGTON LINCOLN (1001 CLOVER DR S, MINNEAPOLIS, MN 55420, (952) 888-2271) WAS CONTACTED AND CONFIRMED THAT THE PARTS WERE NOT AVAILABLE FOR THE RECALL REMEDY. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE AND WAS NOT ABLE TO CONFIRM WHEN THE PARTS WERE TO BECOME AVAILABLE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.

07/31/2019
Components: UNKNOWN OR OTHER
Incident Date: 07/01/2016
Crash: No
Fire: No
Vehicle Identification Number: 1FADP3K24DL******
Summary

MY VEHICLE HAS AN ISSUE WITH THE TRANSMISSION/CLUTCH THAT IS A KNOWN FACT TO FORD! IT'S BEEN FIXED TWICE BUT STILL HAVING ISSUES! WHEN I CALLED THEY TOLD ME NO LONGER UNDER WARRANTY AND WOULD NOT FIX AGAIN! THE CAR HESTITATES WHEN U EXCELLERATE WHICH IS VERY DANGEROUS ESPECIALLY WHEN MERGING ONTO A HIGHWAY. I AM AT A LOSS IT HAS LOW MILEAGE BUT WORTH NOTHING. DO YOU HAVE ANY SOLUTIONS FOR THIS PROBLEM? DO YOU KNOW IF FORD ARE GOING TO FIX THESE DEFECTIVE VEHICLES? YOUR HELP IS GREATLY APPRECIATED!!!!

07/30/2019
Components: STEERING
Incident Date: 06/01/2018
Crash: No
Fire: No
Vehicle Identification Number: 1FADP3J25DL******
Summary

TL* THE CONTACT OWNS A 2013 FORD FOCUS. WHILE DRIVING 40 MPH, THE POWER STEERING COMPLETELY FAILED AND THE POWER STEERING WARNING INDICATOR ILLUMINATED. THE CONTACT PULLED OVER, RESTARTED THE VEHICLE, AND WAS ABLE TO DRIVE HOME. THE CONTACT PREVIOUSLY CALLED J.C. LEWIS FORD (9505 ABERCORN ST, SAVANNAH, GA 31406, (912) 210-5676) BECAUSE THE FAILURE INITIALLY BEAN WHEN THE VEHICLE WAS STARTED. UPON RESTARTING THE VEHICLE, IT RESUMED NORMAL OPERATION. THE DEALER STATED THAT THEY WOULD NOT REPAIR THE VEHICLE BECAUSE THERE WAS NO RECALL. THE MANUFACTURER WAS NOTIFIED AND THEY PROVIDED THE SAME INFORMATION AS THE DEALER. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE FAILURE MILEAGE WAS 90,000.

07/30/2019
Components: POWER TRAIN,ELECTRONIC STABILITY CONTROL
Incident Date: 04/13/2014
Crash: No
Fire: No
Vehicle Identification Number: 1FADP3K22DL******
Summary

WE HAD HAD THIS CAR IN AT LEAST 6 TIMES FOR ISSUES WITH THE TRANSMISSION. THE LAST VISIT WAS 2 WEEKS AGO WHEN THE CAR WOULD NOT START. THERE IS ALSO A WARNING LIGHT THAT IS CONSTANTLY ON. THEY TOLD US IT HAS TO DO WITH A SENSOR BY WHERE THE GAS IS PUT INTO THE CAR BUT THEY DON'T SEEM TO BE ABLE TO FIX THE PROBLEM OR TURN OFF THE WARNING LIGHT. THE CAR STILL STUTTERS AND RUNS ROUGH AFTER MANY COMPLAINTS. MOSTLY WHEN FIRST ACCELERATING AFTER A STOP. ALSO CLUNKS WHEN TURNING.

07/30/2019
Components: FUEL/PROPULSION SYSTEM
Incident Date: 07/31/2018
Crash: No
Fire: No
Vehicle Identification Number: 1FADP3F20DL******
Summary

TL* THE CONTACT OWNS A 2013 FORD FOCUS. THE CONTACT TOOK THE VEHICLE TO GARY SMITH FORD (1 BEAL PKWY NW, FORT WALTON BEACH, FL 32548, (888) 814-7437) TO BE REPAIRED PER NHTSA CAMPAIGN NUMBER: 19V515000 (FUEL SYSTEM, GASOLINE) REGARDING THE CANISTER PURGE VALVE. AFTER THE RECALL REPAIR WAS PERFORMED, THE FAILURE CONTINUED AND THE CHECK ENGINE INDICATOR ILLUMINATED. UPON RETURNING TO THE DEALER, THE CONTACT WAS INFORMED THAT THE RECALL WAS DEEMED INEFFECTIVE AND THAT THE CONTACT WOULD HAVE TO PAY OUT OF POCKET TO REPAIR THE DEFECT. THE MANUFACTURER WAS NOT NOTIFIED. THE VEHICLE WAS REPAIRED. THE FAILURE MILEAGE WAS 62,000.

07/30/2019
Components: ELECTRICAL SYSTEM,FUEL/PROPULSION SYSTEM
Incident Date: 07/29/2019
Crash: No
Fire: No
Vehicle Identification Number: 1FADP3K21DL******
Summary

TL* THE CONTACT OWNS A 2013 FORD FOCUS. WHILE DRIVING 45 MPH, THE VEHICLE STALLED AND SHUT OFF WITHOUT WARNING. THE VEHICLE WAS ABLE TO RESTART. ALSO, WHEN THE FUEL TANK WAS FILLED, THE FUEL GAUGE DID NOT DISPLAY THE CORRECT AMOUNT OF FUEL AND THE MILEAGE WAS INCORRECT. THE CONTACT ALSO STATED THAT THE SHAPE OF THE FUEL TANK APPEARED UNUSUAL. FURTHERMORE, THE CONTACT STATED THAT THE VEHICLE DID NOT IMMEDIATELY START WHEN IT WAS CRANKED. THERE WERE NO WARNING INDICATORS ILLUMINATED. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 18V735000 (FUEL SYSTEM, GASOLINE). THE VEHICLE WAS TAKEN TO REYNOLDS FORD OF OKC (833-821-8065, LOCATED AT 7320 NW EXPY, OKLAHOMA CITY, OK 73132) WHERE THE SOFTWARE SYSTEM WAS UPDATED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURES AND CONFIRMED THAT THE RECALL REPAIR WAS TO UPDATE THE SOFTWARE SYSTEM. THE FAILURE MILEAGE WAS 117,402.

07/29/2019
Components: POWER TRAIN
Incident Date: 04/04/2015
Crash: No
Fire: No
Vehicle Identification Number: 1FADP3F29DL******
Summary

VEHICLE HAS ONGOING ISSUES THROUGH IT'S LIFE, ALL DIAGNOSED AS TRANSMISSION RELATED. THESE INCLUDE REPLACEMENT OF THE CLUTCH 3 TIMES, UPDATES TO THE PCM AT VARIOUS TIMES. WOULD NOT GO INTO REVERSE. SIGNIFICANT SHUDDERING AND LACK OF ACCELERATION, ETC IS ONGOING - FORD CANNOT FIX. VEHICLE ONLY SLIGHTLY IMPROVES AFTER WHICH SOON RETURNS TO THE HORRIBLE SHAKING, LACK OF ACCELERATION, ETC HAVE GIVEN UP ON ATTEMPTING TO REPAIR. CLASS ACTION LAWSUITS PROVIDED NO ASSISTANCE OR RECOURSE.

07/29/2019
Components: POWER TRAIN
Incident Date: 06/20/2015
Crash: No
Fire: No
Vehicle Identification Number: 1FADP3N26DL******
Summary

HAVE HAD ISSUES WITH TRANSMISSION CONTROL MODULE UNIT. ISSUES WITH TRANSMISSION SHUDDERING, TRANSMISSION SLIPPING OUT OF GEAR AND NOT APPLYING POWER WHILE IN INTERSECTIONS, ISSUES WITH THE CAR CREEPING FORWARD. HAVE HAD ISSUES FIXED MULTIPLE TIMES ONLY FOR IT TO RETURN AGAIN WITHIN A MONTH OR TWO. ALSO HAD MANY OTHER ISSUES WITH CAR. THERE ARE MULTIPLE DATES FOR TRANSMISSION ISSUES. THERE WOULD HAVE BEEN MORE, BUT I WAS TOLD THAT THEY DID ALL THEY COULD DO TO FIX THAT ISSUE EVEN THOUGH IT WAS NOT FIXED. DATES FOR TRANSMISSIONS: 6/26/2015; 8/1/2015; 6/4/2016; 12/19/2016; 7/19/2019. THE LAST TIME I TOOK IT IN (7/19/2019) I FOUND A LETTER SAYING FORD WOULD FIX IT REGARDLESS OF WARRANTY STATUS. THIS LETTER WAS INCORRECT AND THEY WANTED ABOUT $1,200 TO FIX (PUT A TEMPORARY BAND AID ON) THE SAME ISSUE I HAD BEFORE THAT REAPPEARED WITHIN A MONTH OF THEM FIXING IT.

07/29/2019
Components: UNKNOWN OR OTHER
Incident Date: 06/01/2019
Crash: No
Fire: No
Vehicle Identification Number: 1FADP3F28DL******
Summary

THE VEHICLE WAS BOUGHT USED,IT HAD A BATTERY BOIL OVER ISSUE,THE BATTERY HAS BEEN REPLACED,THE VEHICLE WILL NOT START.

07/28/2019
Components: POWER TRAIN
Incident Date: 07/09/2019
Crash: No
Fire: No
Vehicle Identification Number: 1FADP3K2XDL******
Summary

TRANSMISSION SHUDDERS AND SHIFTS ERRATICALLY IN LOW GEARS. SOMETIMES UNANTICIPATED ACCELERATIONS FROM LOW GEARS AND SOMETIMES TRANSMISSION SHIFTS INTO LOW GEARS WHILE AT HIGHER SPEEDS, CAUSING VEHICLE TO REV UP AND LOOSE ACCELERATIONS INTERMITTENTLY.

07/28/2019
Components: ENGINE,FUEL/PROPULSION SYSTEM
Incident Date: 07/28/2019
Crash: No
Fire: No
Vehicle Identification Number: 1FADP3F20DL******
Summary

I WAS DRIVING DOWN THE ROAD AND MY CAR BATTERY LIGHT CAME ON AND I LOST POWER TO MY GAS AND BRAKE SYSTEM... BEFORE THIS EVERY TIME I PUT GAS INTO IT ....IT ACTS LIKE GOING TO STALE

07/26/2019
Components: POWER TRAIN
Incident Date: 05/21/2019
Crash: No
Fire: No
Vehicle Identification Number: 1FADP3J27DL******
Summary

TL* THE CONTACT OWNS A 2013 FORD FOCUS. WHILE DRIVING 50 MPH, THE VEHICLE JERKED, LUNGED FORWARD, AND LOST POWER. THE CONTACT MANAGED TO GAIN CONTROL OF THE VEHICLE. THE VEHICLE WAS TAKEN TO MORLAN-SHELL FORD (1824 PORTER WAGONER BLVD, WEST PLAINS, MO 65775, (417) 256-3193) WHERE MULTIPLE DIAGNOSTIC TESTS WERE PERFORMED, WHICH DETERMINED THAT THE TRANSMISSION FAILED AND NEEDED TO BE REPLACED. THE TRANSMISSION WAS REPLACED FIVE TIMES, BUT THE FAILURE RECURRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE AND PROVIDED THE CONTACT WITH CASE NUMBER: 96-182145. THE FAILURE MILEAGE WAS APPROXIMATELY 62,000. *TT *TR CHECK ATTACHMENT CHARACTERS ARE OVER 2,000. ARBITRATOR'S DECISION FORM CASE NUMBER #XX-XXXXXX 'PARTS OF THIS DOCUMENT HAVE BEEN REDACTED TO PROTECT PERSONALLY IDENTIFIABLE INFORMATION PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6).'*JB

07/26/2019
Components: ENGINE
Incident Date: 03/15/2019
Crash: No
Fire: No
Vehicle Identification Number: 1FADP3F21DL******
Summary

TL* THE CONTACT OWNS A 2013 FORD FOCUS. WHILE DRIVING APPROXIMATELY 55 MPH, THE VEHICLE STALLED. THERE WERE NO WARNING INDICATORS ILLUMINATED. THE CONTACT COASTED THE VEHICLE TO THE SIDE OF THE ROAD WHERE IT IDLED, BUT DID NOT ENGAGE IN ANY GEAR. THE VEHICLE WAS TOWED TO DAVE SINCLAIR FORD (7466 S LINDBERGH BLVD, ST LOUIS, MO 63125) WHERE IT WAS DETERMINED THAT THE CLUTCH FAILED AND NEEDED REPLACEMENT. THE CONTACT ALSO MENTIONED THAT THE CLUTCH HAD TO BE REPLACED TWELVE TIMES SINCE THE VEHICLE WAS PURCHASED IN 2015. THE MECHANIC ALSO MENTIONED THAT THERE WAS AN OIL LEAK IN THE TRANSMISSION. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 79,000.

07/26/2019
Components: POWER TRAIN
Incident Date: 07/23/2019
Crash: No
Fire: No
Vehicle Identification Number: 1FADP3E20DL******
Summary

DRIVING MY 2013 FORD FOCUS, I HAD STOPPED AT A STOP SIGN. WHEN I TRIED TO ACCELERATE THE WARNING "HILL START ASSIST NOT AVAILABLE" FLASHED AND THEN THE CAR TURNED OFF. I PUT THE CAR IN PARK AND AFTER A FEW ATTEMPTS I GOT THE CAR STARTED, BUT THE ENGINE LIGHT CAME ON AND "TRANSMISSION FAULT SERVICE NOW" FLASHED. I WAS ABLE TO DRIVE IT HOME AND IT WAS CHECKED OUT BY AN AUTO REPAIR GUY. HE TRIED TO REPROGRAM THE COMPUTER BUT THE THE TRANSMISSION FAULT ERROR CONTINUES TO FLASH AND THE CAR WON'T START.

07/26/2019
Components: POWER TRAIN
Incident Date: 06/28/2013
Crash: No
Fire: No
Vehicle Identification Number: 1FADP3K20DL******
Summary

THIS VEHICLE HAS BEEN PLAGUED WITH TRANSMISSION PROBLEMS SINCE SOON AFTER PURCHASE. IT HAS BEEN RETURNED TO MULTIPLE FORD DEALERSHIPS IN CARBON COUNTY PA SINCE BEING PURCHASED IN DECEMBER OF 2013. THERE HAS BEEN NO RESOLUTION AND PROBLEMS STILL PERSIST. WE ARE TRYING TO RETRIEVE THE ATTEMPTED REPAIR RECORDS AND WILL UPLOAD WHEN WE HAVE THEM.

07/26/2019
Components: UNKNOWN OR OTHER,FUEL/PROPULSION SYSTEM
Incident Date: 09/27/2018
Crash: No
Fire: No
Vehicle Identification Number: 1FAHP3K21CL******
Summary

MY CAR IS AT THE DEALERSHIP FOR THE SECOND TIME SINCE SEPTEMBER 2018 DUE TO THE TRANSMISSION RECALL. THE CAR DIED WHILE DRIVING FOUR TIMES BEFORE I COULD GET IT HOME. I I HAD IT TOWED TO BILL COLLINS FORD THE NEXT DAY. I WAS TOLD IN SEPTEMBER THE TRANSMISSION WAS FIXED YET THE CAR NEVER DROVE RIGHT. NOW THE TRANSMISSION AND CLUTCH NEED REPAIR/REPLACING. THEY HAVE HAD MY CAR FOR ONE WEEK AND I HAVE YET TO BE CONTACTED BY THE DEALERSHIP. THESE CARS ARE NOT SAFE. SOMEONE IS GOING TO DIE AS A RESULT OF THESE FAULTY TRANSMISSIONS.

07/26/2019
Components: POWER TRAIN,VEHICLE SPEED CONTROL,FUEL/PROPULSION SYSTEM
Incident Date: 11/25/2012
Crash: No
Fire: No
Vehicle Identification Number: 1FADP3F21DL******
Summary

THIS VEHICLE HAS HAD PROBLEMS SINCE THE DAY WE BOUGHT IT .THE TRANSMISSION HAS A MIND OF ITS OWN. IT JERKS ,SHUDDERS AND SLIPS IN AND OUT OF GEAR AT RANDOM . WE HAVE HAD 4 CLUTCHES ,A TCM, 2 PURGE VALE REPLACEMENTS AND COUNTLESS SOFTWARE UPDATES. IT HAS COMPLETELY LOST THE ABILITY TO PROPEL ITSELF ON THREE SEPARATE OCCASIONS; ONCE WHILE WE WERE TAKING IT IN TO THE DEALER . WHEN WE GOT TO THE DEALER THEY TOLD US THAT "YES THAT CAN HAPPEN SOMETIMES " !!! PLEASE HELP US AND HOLD FORD ACCOUNTABLE FOR THEIR RECKLESS DECISION TO ALLOW THESE VEHICLES TO BE SOLD TO CHUMPS LIKE ME . THEY HAVE DELIBERATELY AND REPEATEDLY BLAMED US FOR THEIR MISTAKE . WE ARE UNABLE TO USE OUR VEHICLE BECAUSE IT IS UNSAFE .

07/26/2019
Components: POWER TRAIN
Incident Date: 06/13/2019
Crash: No
Fire: No
Vehicle Identification Number: 1FADP3DL309******
Summary

TRANSMISSION PROBLEMS

07/26/2019
Components: STEERING
Incident Date: 07/21/2019
Crash: No
Fire: No
Vehicle Identification Number: 1FADP3K20DL******
Summary

CAR WAS SITTING IDLING FOR APPROXIMATELY 5 MINUTES WITH THE AC ON, THEN PROCEEDED TO DRIVE SLOWLY OUT OF PARKING LOT AS SOON AS I GOT OUT OF PARKING LOT, ABOUT 500 FT THE POWER STEERING WENT OUT, NO WARNING THAT I WAS AWARE OF IT JUST WENT OUT. I WAS ON A RESIDENTIAL STREET. I WAS ABLE TO PULL OFF TO THE SIDE OF THE ROAD AND TURN THE VEHICLE OFF AND WHEN I RESTARTED THE VEHICLE IT WAS FINE.

07/25/2019
Components: STEERING,POWER TRAIN,UNKNOWN OR OTHER
Incident Date: 11/01/2014
Crash: No
Fire: No
Vehicle Identification Number: 1FADP3F27DL******
Summary

SOON AFTER THE PURCHASE OF MY VEHICLE I BEGAN TO EXPERIENCE PROBLEMS WITH THE TRANSMISSION. IN THE EARLY YEARS OF OWNING MY CAR I TOOK IT INTO FORD FOR THE RECALL REPAIRS WHICH DID NOTHING TO SOLVE THE ISSUE WITH MY CAR. AFTER ABOUT 3 OR 4 FAILED ATTEMPTS TO HAVE MY CAR PROPERLY FIXED I STOPPED TAKING IT IN. SO FOR THE LAST 5 YEARS I'VE BEEN DRIVING MY VEHICLE WITH THIS TRANSMISSION ISSUE. THERE ARE TIMES WHERE MY VEHICLE STALLS COMPLETELY AND THE STEERING WHEEL STIFFENS SO I AM UNABLE TO DRIVE. THEY'RE HAVE BEEN TIMES WHERE I HAD TO CONTINUALLY PULL OVER AND STOP MY VEHICLE COMPLETELY, WAITING A FEW MINUTES TO RESTART MY CAR SO I WOULD BE ABLE TO DRIVE. I KNOW HAVE A 2 YEAR OLD SON AND FEEL EXTREMELY UNCOMFORTABLE AND UNSAFE IN THIS VEHICLE. AT THIS MOMENT I CANNOT AFFORD TO TRADE MY VEHICLE IN EITHER AND TAKE THE LOSS OF ALL THE MONEY I PUT INTO THIS CAR.

07/25/2019
Components: POWER TRAIN
Incident Date: 08/12/2018
Crash: No
Fire: No
Vehicle Identification Number: 1FADP3F24DL******
Summary

ALTHOUGH WE HAVE EXPERIENCED SEVERAL PROBLEMS WITH THE TRANSMISSION OPERATION PREVIOUSLY, THE FOLLOWING INCIDENT LEFT MY WIFE STRANDED ON THE SIDE OF THE ROAD WHEN DRIVING HOME FROM THE GROCERY STORE. "ON 08/12/2019 AT 67,331 MILES,WHILE TRAVELING 35 MPH APPROXIMATELY 1/2 MILE AFTER THE RESTART OF A WARM ENGINE AND LIGHTLY ACCELERATING ON A COUNTY ROAD, THE SHIFTING OF THE TRANSMISSION BECAME ERRATIC AND THE CHECK ENGINE AND CHECK TRANSMISSION LIGHTS CAME ON IN THE INSTRUMENT CLUSTER. THE DRIVER PULLED OF THE ROAD AND CALLED ME FOR ASSISTANCE. I DROVE TO HER LOCATION AND I SLOWLY DROVE THE FOCUS TO THE FORD DEALERSHIP WITH THE OTHER DRIVER FOLLOWING IN OUR OTHER CAR. THE DEALERSHIP, ON THE NEXT DAY, REPLACED THE TRANSMISSION CONTROL MODULE AND THE CLUTCH ASSEMBLY." THE VEHICLE OPERATED WELL FOR 6 MONTHS AND 6,000 MILES UNTIL THE ENTIRE TRANSMISSION HAD TO BE REPLACED AT MY COST ($6,600) DUE TO EXCESSIVE MULTIPLE BEARING NOISE. FORD, THROUGH POOR CUSTOMER SERVICE, WOULD NOT RESPOND TO ASSIST IN THE REPAIR COST.

07/25/2019
Components: POWER TRAIN
Incident Date: 07/10/2013
Crash: No
Fire: No
Vehicle Identification Number: 1FADP3K21DL******
Summary

MULTIPLE DEALER VISITS TO REPAIR SLIPPING AND SHUDDERING TRANSMISSION. WAS INFORMED BY DEALER THIS WAS NORMAL. STILL OWN THE CAR AND THE ISSUE REMAINS TO DATE. TRANSMISSION STILL SLIPS AND SHUDDERS

07/25/2019
Components: POWER TRAIN
Incident Date: 07/17/2019
Crash: No
Fire: No
Vehicle Identification Number: 1FADP3K20DL******
Summary

THE VEHICLE STARTED SHUDDERING BADLY BETWEEN GEAR SHIFTS AND TRANSMISSION BEGAN SLIPPING IN AND OUT OF GEAR AT HIGHWAY AND CITY DRIVING SPEEDS. RETURNED THE VEHICLE TO THE DEALERSHIP, PARKWAY FORD IN WINSTON SALEM, NC FOR EVALUATION AND REPAIR. THIS WAS THE 8TH INCIDENT WITH THIS VEHICLE. THEY REPLACED THE CLUTCH, SEAL ASSEMBLIES AND REPROGRAMED THEPCM/TCM. I GOT IN THE VEHICLE TO DRIVE HOME AND MY FIRST WORRY WAS IF I WOULD MAKE IT HOME SAFELY AND WITHOUT A MISHAP.

07/25/2019
Components: UNKNOWN OR OTHER
Incident Date: 10/01/2018
Crash: No
Fire: No
Vehicle Identification Number: 1FADP3F20DL******
Summary

FAULTY TRANSMISSION. WHILE DRIVING THE LIGHTS WOULD COME ON THAT THE TRANSMISSION IS OVERHEATING AND THE CAR WOULD COME TO A HALT. WE TOOK IT IN ONCE TO HAVE IT FIXED AND HAD TO PAY $1500 FOR THEM TO REPLACE PARTS IN THE TRANSMISSION BECAUSE THEY WERE NOT COVERED UNDER THE RECALL. OUR CAR STILL SHUDDERS. WE HAVE HAD NOTHING BUT TROUBLE WITH THIS CAR WHICH ISN'T EVEN PAID OFF YET.

07/25/2019
Components: POWER TRAIN
Incident Date: 05/01/2015
Crash: No
Fire: No
Vehicle Identification Number: 1FADP3F25DL******
Summary

TL* THE CONTACT OWNS A 2013 FORD FOCUS. THE CONTACT STATED THAT WHILE DRIVING AT VARIOUS SPEEDS, THE VEHICLE HAD EXPERIENCED RANDOM JERKING AND UNINTENDED SUDDEN ACCELERATION. THE CAUSE OF THE FAILURE WAS NOT DETERMINED. THE LOCAL DEALER CROSS ROAD FORD(4510 WHITEHILL BLVD, PRINCE GEORGE, VA) WAS NOTIFIED OF THE FAILURE. THE MANUFACTURER WAS NOT NOTIFIED. THE FAILURE MILEAGE WAS 100,000.

07/25/2019
Components: STEERING
Incident Date: 07/25/2019
Crash: No
Fire: No
Vehicle Identification Number: 1FADP3F20DL******
Summary

TL* THE CONTACT OWNS A 2013 FORD FOCUS. THE CONTACT STATED THAT THE POWER STEERING STOPPED FUNCTIONING WHILE DRIVING APPROXIMATELY 30 MPH. THE 'STEERING ASSIST FAULT, SERVICE REQUIRED' MESSAGE ILLUMINATED. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER ADVISED THE CONTACT TO HAVE THE VEHICLE DIAGNOSED. THE DEALER WAS NOT CONTACTED. THE FAILURE MILEAGE WAS 108,604. THE VIN WAS INVALID. *TR*JB

07/25/2019
Components: POWER TRAIN
Incident Date: 07/19/2019
Crash: No
Fire: No
Vehicle Identification Number: 1FADP3J24DL******
Summary

MY 2013 FORD FOCUS STALLED OUT IN THE MIDDLE OF AN INTERSECTION AND WOULD NOT START DUE TO A FAULTY TCM. WE DO NOT MAKE RIGHT-HAND TURNS ON RED BECAUSE THE VEHICLE DOES ACCELERATE PROPERLY AND SHIMMERS AND SHAKES WHEN ACCELERATING. WE HAVE ADVISED FORD OF THIS ISSUE AND WAS ADVISED THIS IS NORMAL PERFORMANCE FOR THIS CAR.

07/25/2019
Components: POWER TRAIN
Incident Date: 11/29/2016
Crash: No
Fire: No
Vehicle Identification Number: 1FADP3F26DL******
Summary

VEHICLE IS EQUIPPED WITH THE DPS6 POWERSHIFT DUAL CLUTCH TRANSMISSION. VEHICLE WAS PURCHASED USED FROM FORD DEALERSHIP IN DECEMBER OF 2016 WITH ABOUT 44,000 MILES ON THE ODOMETER. SEVERAL MONTHS AFTER PURCHASE IT STARTED EXHIBITING SOME MINOR SHUDDERING WHEN ACCELERATING FROM A STOP. OVER TIME THIS SHUDDERING BECAME QUITE SEVERE AND WOULD SOMETIMES EVEN APPEAR WHEN ALREADY UP TO SPEED DRIVING DOWN THE ROAD AT A STEADY PACE OR WHEN ACCELERATING TO PASS ANOTHER VEHICLE ETC. IT ALSO EXHIBITED SOME GRINDING NOISES AS WELL WHEN ACCELERATING. EVENTUALLY THIS SHUDDERING BECAME SO SEVERE IT WAS UN-BEARABLE AND AT APPROXIMATELY 67,000 MILESWE BROUGHT THE CAR BACK TO THE FORD DEALERSHIP FOR DIAGNOSIS. IT WAS DETERMINED THAT DEFECTIVE SEALS ON THE INPUT SHAFT OF THE TRANSMISSION HAD CAUSED THE DCT GEARBOX OIL TO CONTAMINATE THE LININGS OF THE CLUTCH ASSEMBLY. THE REMEDY WAS TO REPLACE THESE SEALS AND THE CLUTCH ASSEMBLY WITH UPDATED ITEMS. THIS REPAIR WAS COMPLETED AT A COST TO US OF JUST UNDER $1600.00

07/24/2019
Components: POWER TRAIN,ENGINE
Incident Date: 02/01/2014
Crash: No
Fire: No
Vehicle Identification Number: 1FADP3K28DL******
Summary

VEHICLES TRANSMISSION BUCKING LOSING POWER SLIPPING ALSO STALLING OUT THIS CAR IS VERY UNSAFE I'VE HAD IT TO THE DEALERSHIP MANY TIMES STILL NO FIX

07/24/2019
Components: POWER TRAIN,ELECTRICAL SYSTEM
Incident Date: 07/11/2019
Crash: No
Fire: No
Vehicle Identification Number: 1FADP3K20DL******
Summary

TL* THE CONTACT OWNS A 2013 FORD FOCUS. WHILE DRIVING 10 MPH AND/OR MAKING TURNS, THE VEHICLE SPONTANEOUSLY ACCELERATED AND STALLED. THE VEHICLE WAS ABLE TO RESTART. ADDITIONALLY, THE AIR CONDITIONER AND RADIO TURNED ON BY THEMSELVES WITHOUT WARNING. THE VEHICLE WAS TAKEN TO ARLINGTON HEIGHTS FORD (801 W DUNDEE RD, ARLINGTON HEIGHTS, IL 60004, (888) 481-8607), BUT WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOT CONTACTED. THE FAILURE MILEAGE WAS 52,269.

07/24/2019
Components: POWER TRAIN
Incident Date: 04/22/2019
Crash: No
Fire: No
Vehicle Identification Number: 1FADP3J27DL******
Summary

SINCE I DROVE THE VEHICLE OFF THE LOT, TRANSMISSION SHUDDERS, JERKS, VIBRATES, ROUGH UP/DOWNSHIFTS, SLIPS INTO NEUTRAL, WONT SHIFT INTO REVERSE, TRANSMISSION FAULT WARNINGS, TRANSMISSION OVERHEAT WARNINGS. THE CAR DOES NOT RELIABLY ACCELERATE/DECELERATE UNDER NORMAL OPERATING CONDITIONS. ON MULTIPLE OCCASIONS HAD TO PUSH THE CAR OUT OF A PARKING SPOT BY HAND SINCE REVERSE WOULD NOT ENGAGE. HAD TO PUSH OFF THE ROAD SEVERAL TIMES AFTER VIOLENT SHIFTS/SHUDDERING AND WARNING LIGHTS. HAS HAPPENED NUMEROUS TIMES SINCE PURCHASING THE VEHICLE. INITIALLY DEALERSHIP SAID OVER THE PHONE THE NEW TECHNOLOGY HADN'T ADAPTED TO MY DRIVING STYLE YET AND IT WOULD CLEAR UP. EVENTUALLY I TOOK IT IN FOR REPAIR AFTER REPAIR AND HAVE SINCE TAKEN THE VEHICLE OFF THE ROAD. THE LAST EPISODE HAPPENED WITH MY CHILDREN IN THE CAR AND IT'S NO LONGER SAFE TO TRANSPORT PASSENGERS IN.

07/24/2019
Components: POWER TRAIN,ELECTRICAL SYSTEM
Incident Date: 11/12/2018
Crash: No
Fire: No
Vehicle Identification Number: 1FADP3F21DL******
Summary

HELLO I'M WRITING THIS COMPLAINT REGARDING TWO THINGS. MY TRANSMISSION & MY RADIO. FIRST MY TRANSMISSION HAS BEEN TOOK TO A FORD DEALERSHIP LOCATE IN MICHIGAN TO HAVE AN DIAGNOSTIC RAN ON IT AND IT WAS NOTED BY THE DEALERSHIP THAT MY CAR HAS TWO FIELD ACTIONS ON IT WHICH BOTH HAVE TO DO WITH THE FAULTY TRANSMISSION WHICH HAPPENS TO HESITATE TO TAKE OFF AND ALSO JERKS WHEN I ACCELERATE. THIS HAS BEEN GOING ON SINCE THIS VEHICLE HAS BEEN IN MY GRANDMOTHERS POSSESSION. NOW IT HAS GOTTEN WORSE TO THE POINT WHERE IT NOW DRAGS AND THERE IS SOME SLIPPING WHEN IT SHIFTS. THE SECOND COMPLAINT I HAVE IS THAT MY RADIO RECENTLY BEGAN TO START TO STATIC AND POP. AND NOW FOR TWO WEEKS MY RADIO HAVE NOT BEEN ABLE TO TURN ON, THE ONLY THING THAT DISPLAYS IS THE TIME CLOCK, DATE & TEMPERATURE. I HAVEN'T GOTTEN ANY AUDIO FROM THE VEHICLE. I'VE REPLACED THE FUSES FOR THE RADIO AND IT STILL ISN'T PLAYING ANY AUDIO. AND I CURRENTLY DO NOT HAVE TIME OR MONEY TO PUT INTO THIS VEHICLE ANY MORE.

07/24/2019
Components: POWER TRAIN,ELECTRONIC STABILITY CONTROL
Incident Date: 07/01/2014
Crash: No
Fire: No
Vehicle Identification Number: 1FADP3K27DL******
Summary

THIS VEHICLE HAS BEEN 'FIXED' MULTIPLE TIMES. SHAKING AND RUMBLING WHEN SHIFTING IN THE TRANSMISSION, LACK OF POWER WHEN ACCELERATING AND RATTLING WHEN AROUND 50 MPH.

07/24/2019
Components: POWER TRAIN
Incident Date: 07/23/2019
Crash: No
Fire: No
Vehicle Identification Number: 1FADP3K27DL******
Summary

POWER SHIFT DUAL CLUTCH TRANSMISSION IS JUMPING AND SEEMING TO GO IN AND OUT OF GEAR. IT HAS BEEN REPLACED ONCE ALREADY BUT NOW STARTING TO DO IT AGAIN AFTER 25000 TO 35000 MILES. I HAVE BEEN NOTICING A SHUTTER MORE AND MORE LATELY. FORD KNEW ABOUT THIS SAFETY ISSUE AND DID NOTHING ABOUT IT AND NOT I DO NOT FEEL LIKE MY VEHICLE IS SAFE TO DRIVE. THERE ARE SEVERAL THINGS THAT I NOTICE ABOUT THIS TRANSMISSION THAT MAKES IT UNSAFE. SOMETIMES SLIPS OUT OF GEAR, SHUTTERS ON TAKE OFF, AND SHAKES AT AN IDLE. I AM THE 2ND OWNER ON THE VEHICLE, WHEN I PURCHASED THE VEHICLE IN NOV 2018 THE PREV OWNER TOLD ME THAT A NEW TRANSMISSION WAS IN PLACE WITHOUT THIS ISSUE, BUT I FOUND OUT THAT IT WAS JUST THE FORD FIX TO THE TRANSMISSION WHICH MANY PEOPLE ARE HAVING ISSUES WITH AS IT WAS NOT FIXED AS A LONG TERM FIX BUT A SHORT TERM FIX.

07/23/2019
Components: UNKNOWN OR OTHER
Incident Date: 07/21/2019
Crash: No
Fire: No
Vehicle Identification Number: 1FADP3E20DL******
Summary

SUNDAY JULY 21ST, I NOTICED THE CAR WAS LURCHING ERRATICALLY WHILE DRIVING NO MORE THAN 35 MPH AND FROM STOPS. I REALLY DIDN'T THINK MUCH ABOUT IT, BECAUSE THE CAR HAS ALWAYS DRIVEN LIKE CRAP. ON THE 22ND, I NOTICED THE ENGINE LIGHT WAS ON WHEN I STARTED THE CAR. I TOOK MY CHANCES AND STARTED TO DRIVE TO WORK. IT WAS A TOTAL LURCH FEST FOR THE 3 MILES I DROVE, AND I DECIDED TO DRIVE TO MY MOTHER'S HOUSE INSTEAD OF DRIVING ON TO WORK. I SOMEHOW MANAGED TO PARK IT SAFELY AT HER RESIDENCE. I CALLED FOR A TOW TO THE DEALERSHIP, SUNSET FORD OF ST. LOUIS. IT IS NOW SITTING THERE AWAITING DIAGNOSIS. THE TECHNICIAN BASICALLY ALREADY INFORMED ME THAT HE EXPECTS MY REPAIR TO NOT BE COVERED UNDER WARRANTY. I ALREADY HAD A MAJOR TRANSMISSION OVERHAUL 2 OR 3 YEARS AGO, I THINK. THAT ONE WAS STILL COVERED UNDER WARRANTY. THE CAR ONLY HAS 43000 MILES ON IT. THIS IS THE 5TH TIME I HAVE BROUGHT IT IN FOR THIS ISSUE, I BELIEVE. ALSO OF NOTE, I NEVER RECEIVED THE FOLLOW UP LETTER FROM THE 18S32/18-V-735 NHTSA RECALL FROM FORD NOTIFYING ME THAT THE PARTS WERE AVAILABLE FOR REPAIR. THE TECHNICIAN LOOKED AT ME LIKE I HAD 4 HEADS WHEN I TOLD HIM I NEVER RECEIVED THE LETTER. I ASKED HIM IF HE HAD HEARD FROM ANYONE ELSE THAT THEY HAD NEVER GOTTEN THE LETTER. HE SAID NO. I DON'T BELIEVE HIM.

07/23/2019
Components: POWER TRAIN
Incident Date: 07/31/2015
Crash: No
Fire: No
Vehicle Identification Number: 1FADP3F27DL******
Summary

I BOUGHT THIS CAR IN 2015 AND EVER SINCE THEN THE CAR INTERMITTENTLY WILL HESITATE WHEN DOING THRUWAY AND CITY DRIVING. WHEN THE FORD DEALERSHIP HAS LOOKED AT THIS PROBLEM (THAT IS WHO I USE TO SERVICE THIS CAR) ON MANY OCCASIONS, THEY SAY IT IS JUST THEY WAY THE TRANSMISSION FEELS AND IT IS NOT A SAFETY PROBLEM. I AM CONCERNED BECAUSE THERE ARE ALLEGATIONS THAT FORD KNOWINGLY SOLD THE FOCUS WITH DEFECTIVE TRANSMISSIONS.

07/22/2019
Components: POWER TRAIN
Incident Date: 07/17/2015
Crash: No
Fire: No
Vehicle Identification Number: 1FADP3K2XDL******
Summary

TRANSMISSION, SHUDDERS FROM A STOP, FORD REPROGRAMMED PCM AND TCM AND SENT TO HOTLINE, 07/17/15 TRANSMISSION, TAC WILL REV UP, BUT WILL NOT MOVE FORWARD, FORD REPLACED TCM PER TSB: 15-0121. RT 11/03/15 TRANSMISSION, VEHICLE WILL REV UP AND HESITATE, FORD REPLACED CLUTCH ASY,SEAL ASY-OIL, CYLINER ASY-CLUTCH SLAVE AND CLUTCH, 07/27/16 TRANSMISSION, TAC REV UP AND WILL NOT GO FORWARD, FORD REPLACED CLUTCH ASY, SEAL ASY-OIL, CYLINDER ASY-CLUTCH SLAVE, BOTH INNER INPUT SEALS AND CLUCH, 04/06/17 TRANSMISSION, TAC REVS UP WILL NO MOVE FORWARD AND NOT SHIFTING PROPERLY, FORD RE4PLACED, CLUTCH ASY, SEAL ASY-OIL, CYLINDER ASY-CLUTCH SLAVE, BOTH INNER SEALS AND CLUTCH 09/01/17 TRANSMISSION, TAC IS REVING UP, JERKEY SRVS UP WHEN TRAVELING AT STEADY SPEEDS OF 30 MPH, FORD REPLACED, CYLINDER ASY-CLUTCH SLAVE, CLUTCH ASY, SEALASY-OIL, BOTH INNER INPUT SEALS AND CLUTCH 01/17/18 TRANSMISSION, VEHICLE HESITATES AND JERKS UPON ACCELERATION, FORD REPLACED, ACTUATOR ASY-CLUTCH, TUBE ASY-CLUTCH, LEVER AST-CLUTCH RELEASE, LEVER ASY-CLUTCH RELEASE, CLUTCH ASY, CYLINDER ASY-CLUTCH SLAVE, SEAL ASY-OIL, CLUTCH AND INPUT SHAFT SEALS 06/11/18 TRANSMISSION, VEHICLE IS BUCKING AND JERKING TAC REVS UP WILL NOT MOVE FORWARD, FORD REPLACED, SEAL ASY-OIL, B CYLINDER ASY-CLUTCH SLAVE, CLUTCH ASY, REPLACED CLUTCH AND REPROGRAMED THE TCM AND PCM 02/01/19 07/22/19 WE ARE READY TO TAKE IT IN AGAIN FOR TRANSMISSION PROBLEMS, THIS CAR HAS LESS THAN 51,000 MILE ON IT, WE BOUGHT IT NEW AND PAID IT OFF THINKING THAT WE WOULD HAVE THIS CAR FOR A LONG TIME, BUT IT DOESN'T LOOK LIKE IT, HOW MUCH AM I GOING TO GET FOR THIS CAR WHEN I TRADE IT IN, NOT CRAP

07/21/2019
Components: POWER TRAIN
Incident Date: 09/20/2016
Crash: No
Fire: No
Vehicle Identification Number: 1FADP3K20DL******
Summary

I PURCHASED THIS VEHICLE ON AUGUST 12, 2016. I ASKED TO SEE THE CARFAX AND IT SHOWED NO PREVIOUS PROBLEMS WHATSOEVER. THE VEHICLE CAME WITH AN EXTENDED WARRANTY. I HAD NO KNOWLEDGE AT THIS TIME THERE WERE ANY PROBLEMS WITH THIS MODEL OR THE DPS6 TRANSMISSION. WHEN DRIVING THIS VEHICLE TO FAYETTEVILLE, NC FROM MY HOME IN MT. AIRY, NC, I NOTICED A DISTINCT SHUDDER WHEN THE TRANSMISSION SHIFTED FROM GEAR GO GEAR. I WAS CONCERNED IF THIS VEHICLE WAS GOING TO GET ME TO MY DESTINATION AND BACK HOME SAFELY WITHOUT SOME TYPE OF BREAKDOWN ON THE HIGHWAY. FORTUNATELY, I WAS ABLE TO GET HOME. I CALLED THE DEALERSHIP, PARKWAY FORD IN WINSTON SALEM, NC AND SCHEDULED AN APPOINTMENT TO HAVE THE PROBLEM EVALUATED. THEIR DIAGNOSTIC DETERMINED THERE WAS A PROBLEM WITH THE CLUTCH. THE SERVICE CONSULTANT TOLD ME IT WAS JUST A PROBLEM WITH THE CLUTCH NEEDING ADJUSTMENT WHICH THEY WOULD TAKE CARE OF. I LATER DISCOVERED THAT THE CLUTCH HAD BEEN REPLACED. THE SERVICE CONSULTANT ASSURED ME THAT THIS WOULD SOLVE THE SHUDDERING PROBLEM AND THERE WOULD BE NO FUTURE PROBLEMS ALONG THESE LINES. AS YOU WILL SEE FROM ALL OF MY SUBMISSIONS THAT THIS IS JUST THE FIRST OF MANY. I AM REPRESENTED BY STERN LAW OF NOVI, MICHIGAN IN MY MASS ACTION SUIT AGAINST FORD MOTOR COMPANY

07/21/2019
Components: POWER TRAIN
Incident Date: 04/17/2017
Crash: No
Fire: No
Vehicle Identification Number: 1FADP3K20DL******
Summary

SHUDDERING RESUMED AGAIN DURING CITY AND HIGHWAY DRIVING BETWEEN GEAR SHIFTS. THIS WAS THE SECOND PROBLEM OF THIS TYPE. IT WAS A CONSTANT CONCERN IF I WOULD GET TO MY DESTINATION AND BACK HOME SAFELY WITHOUT BEING STRANDED ALONG THE ROADWAY. WHEN I GOT BACK HOME, I CALLED THE DEALER, PARKWAY FORD IN WINSTON SALEM, NC TO SCHEDULE CONSULTATION FOR THEM TO DETERMINE THE PROBLEM. I BEGAN DOING SOME RESEARCH ON THE FORD DPS6 TRANSMISSION AND FOUND THERE HAD BEEN SOME PROBLEMS. DURING THE CONSULT, IT WAS DETERMINED THAT THE CLUTCH WOULD HAVE TO BE REPLACED FOR THE SECOND TIME. THIS IS SEVEN MONTHS AFTER THE FIRST CLUTCH REPLACEMENT. THE SERVICE CONSULTANT ASSURED ME THAT THIS WAS A NEW TYPE OF CLUTCH AND I WOULD NOT BE HAVING ANY MORE OF THESE PROBLEMS. I AM REPRESENTED BY STERN LAW OF NOVI, MICHIGAN IN A MASS ACTION SUIT AGAINST FORD MOTOR COMPANY REGARDING THIS VEHICLE.

07/21/2019
Components: POWER TRAIN
Incident Date: 09/01/2017
Crash: No
Fire: No
Vehicle Identification Number: 1FADP3K20DL******
Summary

SHUDDERING CONTINUES ON SHIFTING FROM GEAR TO GEAR. FEELING OF TRANSMISSION SLIPPING OUT OF GEAR BOTH AT CITY AND AT HIGHWAY SPEEDS. CONCERNS FOR SAFETY AND BEING STRANDED CONTINUE. I WILL MAKE NOTE THAT I AM A 68 YEAR OLD SENIOR CITIZEN WITH MULTIPLE DISABILITIES. I CONTACTED THE DEALER, PARKWAY FORD OF WINSTON SALEM, NC AND SCHEDULED AN APPOINTMENT TO DETERMINE THE PROBLEM. AFTER THEY RAN A DIAGNOSTIC PROGRAM, IT WAS DETERMINED THAT THE CLUTCH NEEDED TO BE REPLACED A THIRD TIME. THEY NEVER DID ADDRESS THE PROBLEM OF THE TRANSMISSION SLIPPING OUT OF GEAR. THEY SAID THIS WAS NORMAL AND THE WAY THE CAR WAS DESIGNED. I NOTED THAT COASTING IS NOT SAFE, IT IS ALSO ILLEGAL. THE CLUTCH WAS REPLACED AND ADJUSTMENTS MADE. AT THIS TIME I WAS REPRESENTED BY STERN LAW OF NOVI, MICHIGAN IN A MASS ACTION SUIT AGAINST FORD MOTOR COMPANY REGARDING THIS VEHICLE. WE NOTE THAT THIS CLUTCH REPLACEMENT WAS FIVE MONTHS SINCE THE LAST REPLACEMENT

07/21/2019
Components: POWER TRAIN
Incident Date: 12/21/2017
Crash: No
Fire: No
Vehicle Identification Number: 1FADP3K20DL******
Summary

DURING A ROUTINE OIL CHANGE WITH MY REGULAR MECHANIC IN DOBSON, NC, THE MECHANIC NOTICED THE TRANSMISSION SLIPPING. I BEGAN TO NOTICE THE SHUDDER DURING SHIFTING HAD RETURNED. SO, I RETURNED TO THE DEALER, PARKWAY FORD IN WINSTON SALEM, NC. ON THE WAY TO THE DEALER, A REPRESENTATIVE CALLED ME AND SAID THE DEALERSHIP WAS INTERESTED IN BUYING BACK MY CAR. I TOLD HER THAT I WAS REPRESENTED BY AN ATTORNEY AND THAT HER CALL WAS VERY IRREGULAR AND ILLEGAL. WHEN I ARRIVED AT THE DEALERSHIP, THE SERVICE CONSULTANT REFUSED TO EVEN RUN A DIAGNOSTIC ON MY CAR SAYING THAT HE COULD NOT SINCE I WAS REPRESENTED BY AN ATTORNEY. I REMINDED HIM OF THE 100,000 MILE EXTENDED WARRANTY I HAD PURCHASED WITH THE VEHICLE. HE CALLED FOR THE SHOP FOREMAN TO GO FOR A RIDE WITH ME. THE SHUDDER AND THE SLIP WERE NOTICED BY THE SHOP FOREMAN. BUT, HE SAID THAT BOTH WERE NORMAL AND THAT WAS THE WAY THE VEHICLE SAVED FUEL. WHEN WE RETURNED TO THE DEALERSHIP, I WAS PRESENTED WITH A COPY OF A FORD SERVICE BULLETIN THAT WAS NO MORE THAN PROPAGANDA. MY MECHANIC SAID EMPHATICALLY THAT THE SHUDDER ON SHIFTING AND SLIPPING OUT OF GEAR WERE NOT NORMAL IN ANY VEHICLE AND COULD BE DANGEROUS, SO, THE FOURTH INCIDENT WITH THE DPS6 TRANSMISSION GOES UNREPAIRED. I CONTACTED MY ATTORNEY IN NOVI, MI AND HE DOCUMENTED THE INCIDENT FOR FILING WITH MY CASE IN THE FEDERAL DISTRICT COURT. THIS INCIDENT OCCURRED THREE MONTHS AFTER THE LAST CLUTCH REPLACEMENT.

07/21/2019
Components: ELECTRICAL SYSTEM
Incident Date: 06/19/2018
Crash: No
Fire: No
Vehicle Identification Number: 1FADP3K20DL******
Summary

WHILE DRIVING AT HIGHWAY SPEED, MY VEHICLE STOPPED COMPLETELY. THERE WAS NO POWER WHATSOEVER. I WAS ABLE TO COAST ON TO THE SHOULDER OF THE HIGHWAY. THE VEHICLE WOULD NOT START. I CALLED FOR VEHICLE ASSISTANCE. AFTER WAITING SEVERAL HOURS, THE DRIVER WAS NOT ABLE TO JUMP START THE VEHICLE. IT WAS TOWED TO MY REGULAR MECHANIC. HE WAS UNABLE TO DETERMINE THE PROBLEM. ONE OF HIS MECHANICS SAID THAT FORD HAD A WARRANTY ON THE MAIN COMPUTER. SO I CONTACTED THE DEALER, PARKWAY FORD IN WINSTON SALEM, NC. FORD ROADSIDE ASSISTANCE PICKED UP THE VEHICLE AND TOOK IT TO PARKWAY. IT WAS DETERMINED THAT THE MAIN COMPUTER HAD FAILED AND DRAINED MY BATTERY COMPLETELY. THE COMPUTER WAS REPLACED. THIS WAS NOT A COMFORTABLE OR SAFE SITUATION TO BE STRANDED ON THE SHOULDER OF A MAJOR HIGHWAY FOR SEVERAL HOURS ON A VERY HOT DAY.

07/21/2019
Components: POWER TRAIN
Incident Date: 08/22/2018
Crash: No
Fire: No
Vehicle Identification Number: 1FADP3K20DL******
Summary

HERE WE GO WITH DPS6 FAILURE #5. SHUDDER AND TRANSMISSION SLIP BECAME MORE SEVERE. SO, WE SCHEDULED A DIAGNOSTIC VISIT TO THE DEALER, PARKWAY FORD IN WINSTON SALEM, NC. THE TEST REVEALED THAT THE CLUTCH NEEDED REPLACING AGAIN. THE SERVICE CONSULTANT TOLD ME THE REASON FOR THE PROBLEM WAS THERE WAS A LEAK IN MY OIL SEAL. STRANGE THAT MY PERSONAL MECHANIC DID NOT NOTICE ANY LEAK IN THE OIL SEAL AT THE PREVIOUS OIL CHANGE. THIS DEALERSHIP HAD REPLACED THE OIL SEAL PREVIOUSLY. I DO NOT TRUST ANYTHING THIS DEALERSHIP TELLS ME. I DO NOT TRUST FORD MOTOR COMPANY. I DO NOT TRUST THIS VEHICLE TO BE ABLE TO GET ME SAFELY TO AND FROM THE PLACES I MUST GO. THIS SITUATION HAS BECOME OUTRAGEOUS. I AM REPORTING THESE INCIDENTS TO YOU AT THE ADVICE OF MY ATTORNEY IN THE HOPES THAT THE DEFECTS IN THIS VEHICLE MIGHT BE NOTICED DURING THE PROPOSED SENATE INVESTIGATIONS.

07/21/2019
Components: POWER TRAIN
Incident Date: 03/14/2019
Crash: No
Fire: No
Vehicle Identification Number: 1FADP3K20DL******
Summary

WHILE DRIVING AT CITY SPEED IN ELKIN, NC, THE TRANSMISSION FAULT LIGHT CAME ON AND THE VEHICLE STOPPED. HERE I AM STRANDED IN TRAFFIC. NOT THE SAFEST POSITION TO BE IN. I SHUT THE VEHICLE DOWN AND RESTARTED IT IN THE HOPES THAT THIS MIGHT REBOOT THE FAULT AND SOLVE THE PROBLEM OR AT LEAST LET ME GET TO A DEALERSHIP. THE TRANSMISSION FAULT LIGHT WAS STILL ACTIVE BUT I WAS ABLE TO MOVE ONLY IN FIRST GEAR. THE TRANSMISSION WOULD NOT SHIFT. I WAS ABLE TO GET TO THE FORD DEALERSHIP IN ELKIN, NC WHERE THEY WERE ABLE TO DIAGNOSE THE PROBLEM. THE TRANSMISSION MODULE OF THIS WONDERFUL DPS6 TRANSMISSION HAD FAILED. THEY HAD A TRANSMISSION MODULE IN STOCK SO A REPAIR WAS MADE. I DREAD EVERY TIME I HAVE TO GET INTO THIS VEHICLE. I WORRY IF I AM GOING TO GET TO MY DESTINATION SAFELY. I WORRY IF I AM GOING TO GET HOME SAFELY. FORD IS MAKING EVERY DELAY POSSIBLE TO SLOW DOWN THE LEGAL PROCESS.

07/20/2019
Components: POWER TRAIN
Incident Date: 07/20/2019
Crash: No
Fire: No
Vehicle Identification Number: 1FADP3F24DL******
Summary

MY CAR'S DPS6 TRANSMISSION IS JUMPY, CATCHES, AND SLIPS EVERY SINGLE TIME I DRIVE MY CAR. THE CAR VIOLENTLY SHAKES EVERY TIME THE TRANSMISSION NEEDS TO SHIFT UP, AND SOME TIMES WILL SLIP WHEN DOWNSHIFTING TO A COMPLETE STOP. THIS HAS BEEN PERSISTING SINCE I BOUGHT THE CAR RIGHT AFTER ITS INITIAL RELEASE AND HAS BEEN UNABLE TO BE MITIGATED BY REPEATED TRIPS TO MECHANICS AND FORD DEALERSHIPS. I HAVE REPEATEDLY STOPPED IN THE MIDDLE OF INTERSECTIONS WHEN ACCELERATING BECAUSE THE TRANSMISSION SHIFTS INTO NEUTRAL AND I MUST COME TO A STOP BEFORE IT WILL SHIFT BACK INTO GEAR.

07/18/2019
Components: POWER TRAIN,STRUCTURE,FUEL/PROPULSION SYSTEM
Incident Date: 06/06/2018
Crash: No
Fire: No
Vehicle Identification Number: 1FADP3K28DL******
Summary

I BOUGHT MY FORD FOCUS HATCHBACK SE STARTING AT 24K MILES. AT AROUND 50K I BEGAN HAVING TRANSMISSION TROUBLES. THE STUTTERING, WHILE ACCELERATING OR COMING TO A STOP, WAS (AND STILL IS) HORRIBLE. I HAVE TAKEN THIS VEHICLE IN ON TWO SEPARATE OCCASIONS TO GET THE TRANSMISSION 'FIXED', TO NO AVAIL. I'M STILL DEALING WITH THESE PROBLEMS 80K MILES LATER. THE FIRST TWO WINTERS THAT I HAD OWNED THE VEHICLE MY DOOR LOCKS WOULD NOT ENGAGE, IN DRY, 40 DEGREE TEMPERATURES. SO I WOULD HAVE TO DRIVE AND HOLD MY DOOR CLOSED UNTIL THE CAR HEATED UP AND THE LOCKS ENGAGED. I TRIED WD-40 AND SPRAYS MEANT SPECIFICALLY TO UNFREEZE LOCKS. NEITHER WORKED. AND THE LOCKS WOULD OCCASIONALLY DISENGAGE WHILE DRIVING MY MORNING COMMUTE ON THE HIGHWAY. NO RECALL UNTIL TWO YEARS LATER, AFTER COMPLAINING COUNTLESS TIMES. BUT BACK TO THE TRANSMISSION, I WAS DRIVING HOME AFTER A LONG DAY AT WORK AND ENDED UP STUCK IN CINCINNATI, OH. A MESSAGE POPPED UP ON MY DASH READING 'TRANSMISSION FAULT' ADVISING ME TO TAKE MY CAR TO A DEALER. TURNING OFF THE ENGINE DIDN'T HELP, AND I COULDN'T DRIVE OVER 20 MILES PER HOUR BECAUSE THE CAR WOULDN'T SHIFT OVER 1ST OR 2ND GEAR. LUCKILY I'M AN EXPERIENCED DRIVER AND WAS ABLE TO DODGE MULTIPLE CARS THAT ALMOST SLAMMED INTO ME ON THE STREET, DUE TO MY SUDDEN BRAKING. WHEN CONTACTING FORD IT TOOK THEM 5 HOURS OF GOING BACK AND FORTH BETWEEN DEALERS TO FINALLY SEND ME A TOW TRUCK. I GET THE CAR BACK, SAME PROBLEMS. OVER AND OVER. A MECHANIC AT THE DEALERSHIP TOLD ME THAT THEY DON'T ACTUALLY HAVE A FIX FOR THE PROBLEM (WHICH IT'S BECOMING EVER MORE CLEAR THAT THEY STILL DON'T, NOR WILL THEY EVER). FORD'S COMPENSATION FOR THIS PROBLEM WAS A TERRIBLE DEAL. OFFERING A REPLACEMENT TRANSMISSION WITH THE EXACT SAME TRANS THAT GAVE ME PROBLEMS I'M THE FIRST PLACE. I'M GLAD TO SEE THE GOVERNMENT IS GETTING INVOLVED AND HOPE TO SEE RESOLVE SOON.

07/18/2019
Components: POWER TRAIN,VEHICLE SPEED CONTROL,ENGINE
Incident Date: 02/22/2019
Crash: No
Fire: No
Vehicle Identification Number: 1FADP3K27DL******
Summary

DPS6 TRANSMISSION SHUDDER AND SLIPPING ISSUE. VEHICLE HAS BEEN SERVICED UNDER MULTIPLE OWNERS AND HAD THE CLUTCHES REPLACED AS WELL AS THE SOFTWARE RE-FLASHED. FORD DEALER STATED THEY ARE AWARE OF THE ISSUE TOLD ME THEY WOULD GET IT FIXED UNDER THE EXTENDED WARRANTY OFFERED BY FORD. I WAS CHARGED FOR A RE-FLASH I WAS NEVER CALLED TO AUTHORIZED, THAT HAS NOT FIXED THE SHUDDERING ISSUE. I WAS ALMOST IN AN ACCIDENT WHEN THE CARD DECIDED TO NOT SHIFT GOING THROUGH A STOP LIGHT AND THE VEHICLE BEHIND ME ALMOST REAR ENDED ME. I CONTACTED FORD AND THE SERVICE MANAGER STATED "YOU NEED TO DRIVE IT MORE AGGRESSIVELY". FORD OPENED A CASE TO REVIEW THE POOR SERVICE AND THEY HAVE NEVER CONTACTED ME AGAIN.

07/18/2019
Components: POWER TRAIN
Incident Date: 03/09/2015
Crash: No
Fire: No
Vehicle Identification Number: 1FADP3F26DL******
Summary

CONCERN ABOUT MY SAFETY DUE TO THE LATEST REPORT: FORD KNEW FOCUS, FIESTA MODELS HAD FLAWED TRANSMISSION, SOLD THEM ANYWAY. MY CAR IS A USED FORD FOCUS 2013. TWO WEEKS AFTER I BOUGHT IT, I HAD PROBLEMS WITH THE TRANSMISSION. FORD FIX IT, BUT NOW I WONDER IF IT IS SAFE FOR ME TO DRIVE THIS CAR?

07/17/2019
Components: POWER TRAIN,ELECTRICAL SYSTEM,FUEL/PROPULSION SYSTEM
Incident Date: 04/01/2017
Crash: No
Fire: No
Vehicle Identification Number: 1FADP3F27DL******
Summary

BRAKES ARE ERRATIC, OFTEN FEELS AS IF CAR MAY NOT BRAKE IN TIME THEN SHUDDERS ON ACCELERATION, SLIPS, JERKS, HESITATES, SUFFERS DELAYED ACCELERSTION, DELAYS IN DOWNSHIFTING. STALLED JUST AFTER TURNING AT AN INTERSECTION, ENGINE SIMPLY DID NOT SWITCH ON. ELECTRICAL CIRCUIT DRAINED BATTERY. INACCURATE FUEL GAUGE INDICATION / DISTANCE TO EMPTY, HIGH FUEL CONSUMPTION.

07/17/2019
Components: FUEL/PROPULSION SYSTEM
Incident Date: 05/12/2019
Crash: No
Fire: No
Vehicle Identification Number: 1FADP3F25DL******
Summary

WHILE DRIVING DOWN A BUSY ROAD(M53) IN MICHIGAN, THE CAR LOST POWER, GOT A MESSAGE ON THE DASH SAYING TRANSMISSION OVERHEATING, PULL OVER WAIT 5 MINUTES. ONCE IT HAPPENED SEVERAL TIMES, I HAD TAKEN IT TO THE LOCAL FORD DEALER. AFTER $1200 REPAIR, I INVESTIGATED AND FOUND OUT ABOUT ALL OF THE ISSUES WITH THIS TRANSMISSION. WHY WOULD FORD NOT HAVE DONE A BETTER JOB AT REDESIGNING THESE OR FIXING THEM WITH MILLIONS OF THEM ON THE ROAD? WE HAD JUST PURCHASED THIS VEHICLE 2 DAYS PRIOR, UNSURE IF WAS AN ONGOING ISSUE WITH THIS VEHICLE

07/17/2019
Components: POWER TRAIN
Incident Date: 04/30/2018
Crash: No
Fire: No
Vehicle Identification Number: 1FADP3F2XDL******
Summary

CAR SIMPLY STALLS RANDOMLY WHILE IN MOTION, STREETS OR HIGHWAY. TRANSMISSION SHAKES RANDOMLY WHILE ACCELERATING MAINLY WHILE SHIFTING FROM 1ST TO 2ND GEAR, MAINLY IN CITY STREETS CAR APPARENTLY GOES TO NEUTRAL GREAT RANDOMLY WHILE THE STICK IS IN DRIVE POSITION, BOTH CITY STREETS AND HIGHWAY.

07/17/2019
Components: POWER TRAIN
Incident Date: 08/25/2015
Crash: No
Fire: No
Summary

SINCE WE BOUGHT OUR 2014 FORD FOCUS IT HAS HAD A "BUCKING"WITH THE TRANSMISSION ALSO WHEN I HAVE ACCELERATED HARD TO MOVE INTO TRAFFIC IT WILL ACT LIKE ITS IN NUETRAL THEN SLAM INTO GEAR WHEN WE TOOK OUR CAR IN FOR A RECAL IT WAS BROUGHT UP TO THE SERVICE CLERK AND WE WERE TOLD ITS WHAT THEY DO AND THERE WAS NOTHING THEY COULD DO OUR CAR IS NOW OUT OF WARRANTY

07/17/2019
Components: POWER TRAIN
Incident Date: 07/05/2019
Crash: No
Fire: No
Vehicle Identification Number: 1FADP3F22DL******
Summary

VEHICLE WAS IN MOTION ON HIGHWAY WHEN THE TRANSMISSION LOST ALL POWER AND I COULD NOT ACCELERATE, HAPPENED IN A CONSTRUCTION ZONE AND PUT MY SAFETY AT AN EXTREME RISK. VEHICLE ALSO SHUDDERS WHEN ACCELERATING EVERY TIME AND SOMETIMES BEGINS TO ACCELERATE AS I AM COMING TO A STOP WHILE MY FOOT IS OFF OF THE GAS PEDAL.

07/17/2019
Components: POWER TRAIN,ELECTRICAL SYSTEM,ELECTRONIC STABILITY CONTROL
Incident Date: 06/10/2015
Crash: No
Fire: No
Vehicle Identification Number: 1FADP3K2XDL******
Summary

I OWN A 2013 FORD FOCUS HATCHBACK THAT HAS TRANSMISSION AND CLUTCH ISSUES. IT'S BEEN RECALLED ONCE AND REPLACED. BUT STILL HAS THE SAME ISSUE. WHEN START TO PUTTING GAS ON THE PEDAL THE VAN STUFFERS AND SKIPS GEARS UNTIL IT REACHES 3RD GEAR. THIS IS MAKING IT HARD TO DRIVE AND GAIN SPEED. IT ULTIMATELY NEEDS TO BE REPLACED AGAIN. BUT FORD WON'T REPLACE AGAIN FOR ANOTHER 2500$. IT'S A KNOWN ISSUE THAT THEY KNOW OF BUT WON'T REPLACE MORE THAN ONCE. I ALSO CAN'T TRADE IN MY VEHICLE BECAUSE IT'S WORTH 93% LESS THAN VALUE. THE CAR HAS OTHER KNOWN RECALLS THAT NEEDS TO BE FIXED.

07/17/2019
Components: POWER TRAIN
Incident Date: 07/01/2018
Crash: No
Fire: No
Vehicle Identification Number: 1FADP3F27DL******
Summary

TRANSMISSION SHUTTERS AND STUDDERS. PULLING OUT IN TRAFFIC BECOMES DANGEROUS. AT TIMES, STEPPING ON THE GAS DOES NOT ACCELERATE THE CAR, BUT DOES REV THE ENGINE. THIS HAPPENED IN TRAFFIC, AND THE VEHICLE WOULD NOT GO OVER 20MPH. THIS IS AN ONGOING EVENT, AND YOUR DATE SELECTION BELOW DOES NOT ALLOW FOR THAT.

07/17/2019
Components: UNKNOWN OR OTHER
Incident Date: 07/17/2019
Crash: No
Fire: No
Vehicle Identification Number: 1FADP3F26DL******
Summary

I PURCHASED THIS VEHICLE USED IN JULY 2014. IT HAD ABOUT 3,500 MILES ON IT AT THE TIME. WITHIN A FEW DAYS, I NOTICED THAT THE VEHICLE HAD A "SHUDDER" TO IT AND MADE A HORRIBLE SCRAPING SOUND WHEN GOING AROUND CORNERS. I TOOK IT TO THE PLACE WHERE I PURCHASED IT AND THEY SAID THEY COULDN'T FIND A PROBLEM. SINCE THEN, IT'S REALLY BEEN JUST ONE THING AFTER ANOTHER. I HAVE TAKEN IT TO A FORD DEALERSHIP FOR SAFETY RECALLS INVOLVING (1) A SOFTWARE UPDATE TO CORRECT ELECTRICAL CIRCUIT FAILURES, (2) A SIDE DOOR LATCH REPLACEMENT, AND (3) A PROBLEM WITH THE CPV. I HAVE ALSO HAD TO REPLACE THE FRONT SHOCKS - A VISIT THAT UNCOVERED ADDITIONAL PROBLEMS WITH ORIGINAL PARTS THAT ALSO RESULTED IN MY VEHICLE BEING IMMOBILIZED FOR MORE THAN ONE DAY AND RESULTED IN ADDITIONAL EXPENSES OF A RENTAL VEHICLE. I HAVE BEEN VERY DILIGENT IN THE UPKEEP OF THIS VEHICLE WITH OIL CHANGES, FILTER REPLACEMENTS, A NEW BATTERY, AND TIRES. STILL, I AM PRESENTLY EXPERIENCING CHALLENGES WITH THIS CAR ACCELERATING AFTER BRAKING. IT FEELS LIKE IT IS JUMPING GEARS AND IS RELUCTANT TO UP-SHIFT. THIS IS VERY SIMILAR TO THE OVERALL "BEHAVIOR" OF THE CAR BEFORE I TOOK IT IN FOR THE ELECTRICAL CIRCUIT FAILURE RECALL. I HAVE ALSO, ON OCCASION, NOTED THAT THERE SEEMS A DELAY WHEN I AM BRAKING (BRAKES WERE REPLACED IN JUNE 2019). I FEEL THAT THESE PROBLEMS INCREASE THE LIKELIHOOD THAT I WILL GET REAR-ENDED OR PERHAPS REAR-END SOMEONE MYSELF WHEN APPROACHING OR LEAVING STOP LIGHTS.

07/17/2019
Components: POWER TRAIN
Incident Date: 07/16/2019
Crash: No
Fire: No
Vehicle Identification Number: 1FADP3J25DL******
Summary

THE DPS6 DUAL CLUTCH AUTOMATIC TRANSMISSION IN THIS CAR OCCASIONALLY EXHIBITS SYMPTOMS SUCH AS SLIPPING INTO NEUTRAL WHILE DRIVING AT SPEED, SUDDEN ACCELERATION OR 'GRABBING' WHILE DECELERATING AND WHEN AT A STOP, AND VIBRATION/SHUDDERING WHEN ACCELERATING FROM A COMPLETE STOP. THESE SYMPTOMS DO NOT SEEM TO OCCUR WITH ANY DISCERNIBLE PATTERN, I.E IT HAPPENS WHEN THE VEHICLE IS COLD OR HOT, WHETHER DRIVING SLOWLY OR FASTER. THE CAR HAS APPROXIMATELY 125K MILES ON IT AND HAS ALREADY HAD THE CLUTCH PACK REPLACED TWICE. AFTER EACH CLUTCH REPLACEMENT THE SYMPTOMS ABATED FOR A WHILE, ONLY TO GRADUALLY RETURN AFTER PERHAPS 20K MILES.

07/17/2019
Components: STEERING
Incident Date: 07/16/2019
Crash: No
Fire: No
Vehicle Identification Number: 1FADP3F26DL******
Summary

AS OTHERS DESCRIBED. WHILE DRIVING THE POWER STEERING STOPS. PULL OVER AND RESTART THE ENGINE AND THE STEERING ASSISTS COMES BACK. THIS HAS BEEN HAPPENING FOR A YEAR INTERMITTENTLY ABOUT 6-8 WEEKS APART. THIS WEEK IT HAPPENED BUT THE STEERING ASSIST HAS NOT RETURNED.

07/17/2019
Components: POWER TRAIN
Incident Date: 08/11/2015
Crash: No
Fire: No
Vehicle Identification Number: 1FADP3F24DL******
Summary

MY CAR DOES NOT ALWAYS SHIFT INTO GEAR PROPERLY WHEN IT FIRST STARTS TO GO.

07/17/2019
Components: UNKNOWN OR OTHER
Incident Date: 07/03/2019
Crash: No
Fire: No
Vehicle Identification Number: 1FADP3F25DL******
Summary

WHEN I TAKE OFF FROM STOP POSITION THE CAR SHAKES AND SOMETIMES LUNGES TOWARD . YOU NEVER KNOW HOW LONG IT WILL TAKE TO GET THROUGH THE INTERSECTION

07/17/2019
Components: POWER TRAIN
Incident Date: 08/16/2018
Crash: No
Fire: No
Vehicle Identification Number: 1FADP3F24DL******
Summary

I HAVE HAD 3 TRANSMISSIONS IN THIS CAR IN 6 YEARS

07/17/2019
Components: ENGINE
Incident Date: 07/17/2019
Crash: No
Fire: No
Vehicle Identification Number: 1FADP3F20DL******
Summary

SINCE I BOUGHT THE CAR NEW IN 2013, IT HAS HESITATED AND SHUDDERED BADLY, ESPECIALLY WHEN BEGINNING TO MOVE FROM A STOP AND WHEN SHIFTING FROM FIRST TO SECOND GEAR. PEOPLE WHO RIDE IN THE CAR ALWAYS ASK ME WHAT'S WRONG WITH IT. I HAVE TAKEN IT BACK TO THE FORD DEALER REPEATEDLY, BUT THE SERVICE MANAGER HAS ALWAYS CLAIMED HE DOESN'T FEEL ANYTHING OUT OF THE ORDINARY. HE SAYS IT'S JUST THE AUTOMATIC TRANSMISSION SHIFTING GEARS. ONCE I GOT SO EXASPERATED I TOOK IT BACK AND TOOK THE SERVICE MANAGER FOR A RIDE IN IT MYSELF. IT SHUDDERED AND HESITATED BADLY DURING THE ENTIRE RIDE. HE STILL CLAIMED HE COULDN'T FEEL ANYTHING UNUSUAL. TWICE WHEN I HAVE BEEN DRIVING IT, THE CAR HAS SHIFTED ITSELF FROM DRIVE INTO NEUTRAL AND THE VEHICLE HAS COASTED TO A STOP, TOTALLY WITHOUT POWER. WHEN I TOOK IT BACK TO THE DEALER AFTER THESE OCCURRENCES, THE SERVICE MANAGER HAS SAID THAT IT IS SIMPLY IMPOSSIBLE FOR A CAR TO SHIFT ITSELF FROM DRIVE INTO NEUTRAL. I HAVE RESPONDED THAT IT VERY CLEARLY IS POSSIBLE FOR A CAR TO SHIFT ITSELF FROM DRIVE INTO NEUTRAL, BECAUSE THE CAR HE SOLD ME HAS DONE IT TWICE NOW WHEN I HAVE BEEN DRIVING IT. THE LAST TIME WE SPOKE, I POINTED OUT TO THE SERVICE MANAGER THAT HIS DEALERSHIP SOLD ME A CAR I CAN'T DRIVE ON THE FREEWAY FOR FEAR OF LOSING POWER DOING 70 MILES AN HOUR WITH A LARGE TRUCK RIGHT BEHIND ME AND BEING RUN OVER. I ALSO POINTED OUT THAT THEY SOLD ME A CAR THAT I CAN'T IN GOOD CONSCIENCE ALLOW MY WIFE AND KIDS TO DRIVE. I ASKED HIM TO MAKE IT RIGHT. HE REPLIED THAT THE CAR IS PERFECTLY SAFE AND THAT IT IS COMPLETELY UP TO ME IF I CHOOSE NOT TO DRIVE IT IN FREEWAY TRAFFIC, AT HIGH SPEEDS, OR LET MY WIFE AND KIDS DRIVE IT. CLEARLY, FORD AND ITS DEALERS HAVE NO INTENTION OF 'DOING THE RIGHT THING' HERE. I TRUST THAT NHTSA FINALLY WILL.

07/17/2019
Components: STEERING
Incident Date: 06/22/2019
Crash: No
Fire: No
Vehicle Identification Number: 1FADP3K24DL******
Summary

WHILE DRIVING, MY POWER STEERING RANDOMLY GOES OUT, LUCKILY I WAS PARKING WHEN IT DID, BUT THE MESSAGE POPS UP AS -STEERING ASSIST FAULT-. NOW I WOULD HAVE BEEN WORRIED IF IT WASNT FOR THE FACT THAT IT WOULD WORK FOR SHORT PERIODS OF TIME THEN RANDOMLY CUT OFF IN THE MIDDLE OF DRIVING, GOT ME ONCE ON A TURN ALMOST CAUSING ME TO CRASH. NOT SURE IF THERE IS A REAL DIFFERENCE WITH THE OTHER FOCUSES BUT MINES A 2013 FORD FOCUS SE HATCHBACK.

07/16/2019
Components: POWER TRAIN
Incident Date: 10/01/2018
Crash: No
Fire: No
Vehicle Identification Number: 1FADP3F23DL******
Summary

WHEN STARTING FROM A STOPPED POINT THE CAR SOMETIMES STRUGGLES TO GO. SOMETIMES WHILE DRIVING THE VEHICLE SHUDDDERS FOR SHIFTING.

07/16/2019
Components: POWER TRAIN,ELECTRICAL SYSTEM,VEHICLE SPEED CONTROL
Incident Date: 03/15/2019
Crash: No
Fire: No
Vehicle Identification Number: 1FADP3K23DL******
Summary

VEHICLE HAS REPEATEDLY HAD TRANSMISSION ISSUES COMING IN A VARIETY OF FORMS. AT TIMES I WILL BE UNABLE TO ACCELERATE, WITH MY PEDAL TO THE FLOOR, WHILE THE CAR SEEMS TO 'COAST' AND WITH NO EXPLANATION. OTHER TIMES I HAVE HAD THE VEHICLE'S ALERT LIGHTS COME ON WITH A WARNING THE TRANSMISSION HAS OVERHEATED AND TO PULL OVER 'IMMEDIATELY.' THIS IS DIFFICULT TO DO WHEN ON A 55 MPH ZONE OR ON THE HIGHWAY; THE INABILITY TO ACCELERATE HAS LED TO MULTIPLE INCIDENCES PULLING INTO TRAFFIC OR ATTEMPTING TO MERGE WHERE VEHICLES HAVE HAD TO SWERVE OR STOP BECAUSE I AM IN THEIR WAY. IN DAILY DRIVING, THERE IS A CONSTANT SHUDDER THAT MAKES ME BELIEVE THE VEHICLE WILL FAIL AT ANY MOMENT. THIS VEHICLE WAS THE DAILY DRIVER OF MY WIFE AND WE WERE FORCED TO LEASE ANOTHER VEHICLE BECAUSE SHE DID NOT FEEL SAFE. IT HAS BEEN IN FOR A MULTITUDE OF REPAIRS AND REQUIRES MORE. HOWEVER, NO DEALERSHIP IS ABLE TO SCHEDULE AN APPOINTMENT OR PROVIDE A LOANER, EVEN THOUGH IT IS SUPPOSED TO BE A COVERED REPAIR. I EXCEEDED MY WARRANTY TO HAVE IT ENTIRELY COVERED SIMPLY BECAUSE NO DEALER COULD SCHEDULE ME. THE PROBLEMS BEGAN IN 2013 AND HAVE PERSISTED SINCE, TO THIS DATE. THE MOST RECENT SAFETY-RELATED MATTER OCCURRED ON A WINDING TWO LANE ROAD A MONTH AGO WHERE THERE WAS NOWHERE TO PULL OVER SAFELY AND THE CAR THREATENED TO SHUT DOWN DUE TO THE TRANSMISSION OVERHEATING

07/16/2019
Components: UNKNOWN OR OTHER
Incident Date: 04/25/2019
Crash: No
Fire: No
Vehicle Identification Number: 1FADP3E27DL******
Summary

TRANSMISSION OVERHEATING LIGHT COMES ON, SAYING STOP SSAFELY, WAIT 5 MINUTES, JERKING FROM STOP, SHIFTING LIKE A MANUAL TRANSMISSION, WITH A PERSON WHO DOES NOT KNOW HOW TO USE THE CLUTCH.. FRONT END NOISE, VERY LOUD.TOOK TO DEALER, WAS TOLD NOTHING WAS WRONG WITH IT.

07/16/2019
Components: POWER TRAIN
Incident Date: 05/25/2016
Crash: No
Fire: No
Vehicle Identification Number: 1FADP3K24DL******
Summary

MY VEHICLE USES THE DPS6 AUTOMATIC TRANSMISSION. I HAVE HAD SOFTWARE UPDATES APPLIED TWICE, AND THE CLUTCHES REPLACED TWICE (MAY 2016, OCTOBER 2018). I HAVE ALSO HAD THE TRANSMISSION CONTROL MODULE REPLACED ONCE (APRIL 2017). ALL OF THIS HAS BEEN UNDER AN EXTENDED WARRANTY, BUT I AM CONCERNED ABOUT THE FUTURE, WHEN THE EXTENDED WARRANTY RUNS OUT. AT THE MOMENT, THE TRANSMISSION IS BEHAVING NORMALLY. AFTER THE LAST SET OF CLUTCHES WERE INSTALLED, I WAS INSTRUCTED TO "DRIVE LIKE A 16 YEAR OLD". THAT IS: TO DRIVE AGGRESSIVELY, TO PREVENT THE PROBLEM FROM HAPPENING AGAIN. DOING SO WOULD MEAN I WOULD BE UNABLE TO ACHIEVE THE MPG ANYWHERE CLOSE TO WHAT THE CAR WAS ADVERTISED AS ACHIEVING. MY ANSWER TO THE "WHEN DID THIS HAPPEN?" QUESTION IS THE DATE OF THE FIRST REPLACEMENT OF THE CLUTCHES.

07/16/2019
Components: POWER TRAIN
Incident Date: 06/17/2019
Crash: No
Fire: No
Vehicle Identification Number: 1FADP3F27DL******
Summary

DPS6 TRANSMISSION SHUTTER HAS BEEN ATTEMPTED TO BE REPAIRED 4 TIMES. WAS TOLD THE LAST TIME THAT IT SHOULD BE A PERMANENT FIX. IT'S STARTING TO SHUTTER YET AGAIN. EVERY TIME I'M TOLD IT'S OKAY AND HAVE TO FIGHT TO GET IT REPAIRED. THIS WORRIES ME AS ENTERING A HIGHWAY VIA ON RAMP WHEN YOU NEED TO BUILD UP SPEED AND IT SHUTTERS IT CAN BE VERY DANGEROUS.

07/16/2019
Components: POWER TRAIN,UNKNOWN OR OTHER
Incident Date: 04/01/2017
Crash: No
Fire: No
Vehicle Identification Number: 1FADP3F24DL******
Summary

CAR WAS SOLD TO ME FROM DRIVE TIME, I WENT BACK AND FORTH WITH FOR SERVICE MANY OF TIMES WITH SLIPPING TRANSMISSION ISSUES. I HAD TO DO A REPOSSESSION ON THE CAR DO TO FORD NOT WANTING TO BUY IT BACK I HAVE DOCUMENTATION OF ALL THIS.

07/16/2019
Components: POWER TRAIN
Incident Date: 10/15/2018
Crash: No
Fire: No
Vehicle Identification Number: 1FADP3F29DL******
Summary

TL* THE CONTACT OWNS A 2013 FORD FOCUS. WHILE DRIVING APPROXIMATELY 65-70 MPH, THE VEHICLE INDEPENDENTLY SHIFTED INTO NEUTRAL WITHOUT WARNING. THE CONTACT WAS UNABLE TO PLACE THE GEAR SHIFT BACK INTO THE DRIVE POSITION. THE VEHICLE WAS TOWED TO BEACH FORD (LOCATED AT 2177 VIRGINIA BEACH BOULEVARD, VIRGINIA BEACH, VA 23452, 855-802-4534) WHERE IT WAS DIAGNOSED THAT THE POWER TRAIN CONTROL MODULE NEEDED TO BE REPLACED. THE VEHICLE WAS REPAIRED. THE MANUFACTURER WAS NOT CONTACTED. THE APPROXIMATE FAILURE MILEAGE WAS 57,714. THE VIN WAS NOT AVAILABLE. *TR CONSUMER 25 JAN 2018 CAR NOT SHIFTING PROPERLY. NEW CLUTCH ASSEMBLY INSTALLED UNDER WARRANTY AT 42,930 MILES BY BEACH FORD, 2717 VIRGNIA BEACH BLVD, VIRGINIA BEACH, VA 23452 MILEAGE AT TIME OF INCIDENT WAS 57,714 THE VIN IS LISTED ABOVE. THIS IS THE 2ND TRANSMISSION REPAIR COMPLETED ON THIS VEHICLE. THE FIRST REPAIR WAS THE REPLACEMENT OF THE CLUTCH ASSEMBLY BECAUSE OF POOR SHIFTING. THIS WAS DONE UNDER WARRANTY ON 25 JANUARY 2018 AT BEACH FORD IN VIRGINIA BEACH, VA. THE MILEAGE AT THAT TIME WAS 42,930. ONE FINAL NOTE. MANY ARTICLES WRITTEN ABOUT THESE TRANSMISSION PROBLEMS CONSISTENTLY CITE NO IMMINENT DANGER CAUSED WHEN THE CAR GOES INTO NEUTRAL SINCE THE VEHICLE CAN STILL STEER TO THE SIDE OF THE ROAD. HOWEVER, THE SUDDEN LOSS OF POWER CAUSED BY THE SHIFT INTO NEUTRAL COULD BE CATASTROPHIC IN A PASSING OR MANEUVERING SITUATION. THESE TRANSMISSIONS ARE TERRIBLE. *JB

07/16/2019
Components: UNKNOWN OR OTHER
Incident Date: 07/01/2017
Crash: No
Fire: No
Vehicle Identification Number: 1FADP3F28DL******
Summary

THIS VEHICLE HAS HAD A SHUTTER AND POOR INITIAL ACCELERATION. THE CLUTCH HAS BEEN REPLACED TWICE AND TCM ONCE WHILE IN MY OWNERSHIP. I WAS JUST TOLD THAT BECAUSE I AM NOW OVER 100, 000 MILES THE CLUTCH IS NO LONGER COVERED UNDER WARRANTY BUT THE TCM IS. I HAVE HAD SEVERAL INCIDENTS WHERE THE CAR LOST ALL ACCELERATION ABILITIES WHILE DRIVING ON A BUSY HIGHWAY OR SIMPLY FAIL TO ACCELERATE AND A TRAFFIC LIGHT CAUSING MAJOR DELAYS FOR ANYONE AROUND ME. IT HAS BEEN A SAFTEY CONCERN FOR YEARS DUE TO THE UNPREDICTABILITY OF THE TRANSMISSION INTERMITTENTLY NOT ALLOWING ACCELERATION.

07/16/2019
Components: UNKNOWN OR OTHER
Incident Date: 06/10/2014
Crash: No
Fire: No
Vehicle Identification Number: 1FADP3K26DL******
Summary

OUR CAR HAS ONE OF THE DPS6 TRANSMISSION AUTOMATIC CLUTCH SYSTEMS. WE PURCHASED THE CAR NEW IN 2013 FOR APPROX. $26,000. WE STARTED HAVING PROBLEMS WITH THE CAR AT ONLY ABOUT 10,000 MILES. THE CAR TO DATE HAS 68,000 MILES AND HAS BEEN IN THE SHOP FOR REPAIRS OVER 20 TIMES WITH 6 NEW CLUTCHES AND SEVERAL OTHER ADJUSTMENTS. THE SAFETY ISSUE IS YOU NEVER KNOW WHEN THE CAR WILL STALL AND START TO SPUTTER AND BUCK. SOMETIMES IT HAS NO POWER AND SOMETIMES IT SHOOTS FORWARD. ONE TIME IN PARTICULAR WE PULLED OUT INTO TRAFFIC AND HAS TO CROSS THREE LANES OF TRAFFIC ON A LEFT TURN. THE CAR STALLED AND WE WERE ALMOST HIT, IT WAS SO CLOSE THAT I STARTED TO CRY AND SCREAM. THIS CAR IS A NIGHTMARE. SOMEONE NEEDS TO LOOK TO SEE IF ANYONE HAS DIED BECAUSE OF THESE CARS. AS A REALTOR, BECAUSE OF THE LACK OF DEPENDABILITY, I HAD TO BUY ANOTHER CAR AND AM NOW STUCK WITH TWO CAR PAYMENTS BECAUSE THIS CAR IS WORTHLESS I CAN'T TRADE IT IN. PLEASE HELP. ALL OF MY LIFE I DROVE FORD AND QUITE HONESTLY I CANNOT IMAGING HOW CALLOUS FORD IS ABOUT THE SAFETY OF THESE VEHICLES. PEOPLES LIVES ARE IN DANGER... PLEASE DO SOMETHING....

07/16/2019
Components: POWER TRAIN
Incident Date: 06/04/2019
Crash: No
Fire: No
Vehicle Identification Number: 1FADP3J29DL******
Summary

I HAVE HAD TO TAKE MY VEHICLE TO THE SHOP MANY TIMES BECAUSE THE TRANSMISSION SURGES AND LOSES POWER. THE DEALER SAYS THEY JUST RESET THE COMPUTER. BUT A FEW DAYS LATER THE ISSUES RETURN. THEN THE DEALER SAYS THERE IS NOTHING WRONG. THE ISSUES CONTINUE. I AM AFRAID THAT I WILL GET HIT IN AN INTERSECTION BECAUSE THE CAR LOSES FORWARD DRIVE.

07/16/2019
Components: POWER TRAIN
Incident Date: 08/06/2018
Crash: No
Fire: No
Vehicle Identification Number: 1FADP3F23DL******
Summary

WHEN TRYING TO ACCELERATE FROM A STOP, THERE IS A MAJOR HESITATION/LAG. EXPERIENCE SHUTTERING WHEN ACCELERATING FROM A STOP. ENGINE REVS, BUT TRANSMISSION WILL NOT ENGAGE. STALLED IN MIDDLE OF AN INTERSECTION WHEN TCM FAILED. MULTIPLE OCCASIONS. ALL PAPER WORK HAS BEEN ATTACHED. TCM REPLACED AND CLUTCH REPLACED MANY TIMES.

07/16/2019
Components: POWER TRAIN,VEHICLE SPEED CONTROL,ENGINE
Incident Date: 06/18/2014
Crash: No
Fire: No
Vehicle Identification Number: FADP3F26EL2******
Summary

THE ENGINE AND TRANSMISSION STUTTER WHEN TAKING OFF.

07/16/2019
Components: POWER TRAIN
Incident Date: 07/16/2019
Crash: No
Fire: No
Vehicle Identification Number: 1FADP3K27DL******
Summary

DAILY OCCURRENCE. IT SPEEDS UP ON IT'S OWN. IT LOSES POWER IN INTERSECTIONS AND WHILE MERGING. IT SOMETIMES DOESN'T RESPOND TO ATTEMPTED ACCELERATION. IT SHUTTERS SO BAD, AND I CAN'T PREDICT WHAT IT WILL DO. IT'S BEEN HAPPENING FOR YEARS, AND THE DEALERSHIP SAYS FORD HAS NO LONG TERM FIX. I WAS ALMOST HIT.MULTIPLE TIMES BECAUSE IT STOPPED ACCELERATING. I ALMOST HIT OTHERS MULTIPLE TIMES BECAUSE IT ACCELERATED ON ITS OWN. IT'S BEEN HAPPENING SINCE 17000 MILES WHEN I BOUGHT IT.

07/16/2019
Components: POWER TRAIN
Incident Date: 07/19/2016
Crash: No
Fire: No
Vehicle Identification Number: 1FADP3F22DL******
Summary

I TOOK MY VEHICLE IN FOR SERVICE AT MY LOCAL FORD DEALERSHIP DUE TO THE TRANSMISSION SHUDDERING AND NOT ACCELERATING WHILE DRIVING AND INFORMED MY ADVISOR THE TRANSMISSION IS NOW SLIPPING MORE OFTEN, UNEXPECTEDLY AND MORE SEVERELY AND IS BECOMING A REAL DANGER WHILE ACCELERATION. THIS IS ANOTHER INSTANCE OF SEVERAL THAT I HAVE HAD TO HAVE THE TRANSMISSION RECALIBRATED OR CLUTCH REPLACED. DURING THIS OCCASION, I WAS TOLD THE PARTS NEEDED TO BE ORDERED AND WOULD BE ANOTHER 6-8 MONTHS BEFORE THE TRANSMISSION CAN BE SERVICED AND FIXED DUE TO HAVING NO PARTS. I DON'T WANT TO PUT MY 6 MONTH OLD DAUGHTER IN DANGER BY DRIVING THE CAR AND SINCE THE CAR. WHEN ASKED FOR A LOANER CAR UNTIL THE PARTS COME IN I WAS TOLD FORD COULD NOT DO THAT AND MY ONLY REMEDY WAS TO WAIT FOR THE PARTS TO COME IN. AFTER ESCALATING THE ISSUE TO FORD LEADERSHIP THROUGH EMAIL, MY TRANSMISSION WAS SERVICED WITHIN THE WEEK. HOWEVER THE TRANSMISSION STILL SHUDDERS AND SLIPS UPON ACCELERATION.

07/16/2019
Components: VEHICLE SPEED CONTROL,UNKNOWN OR OTHER,ENGINE
Incident Date: 07/03/2019
Crash: No
Fire: No
Vehicle Identification Number: 1FADP3K27DL******
Summary

I PURCHASED MY BRAND NEW 2013 FORD FOCUS, FROM THE DEALER IN MAY OF 2013. I TOOK IT BACK A WEEK LATER BECAUSE IT WAS "CLUNKY" WHEN ACCELERATING. THE FORD DEALERSHIP TOLD ME "THE CAR JUST NEEDS TO LEARN HOW YOU DRIVE, WE WILL RESET THE COMPUTER". SINCE THEN I HAVE HAD IT "RESET" 4 TIMES AND AM ON MY 3RD CLUTCH REPAIR. LAST WEEK WHILE BRAKING MY CAR DECIDED TO ACCELERATE INSTEAD. THIS IS THE 4TH TIME IN A YEAR, ONE RESULTING IN A BUMPER ON BUMPER ACCIDENT WITH MINIMAL DAMAGE. I DONT FEEL SAFE DRIVING MY CAR, I COMMUTE TWO HOURS A DAY. FORD SHOULD BE ASHAMED OF THEMSELVES! IF THE I HAD BEEN TOLD BACK IN 2013 WHEN I PURCHASED THAT THERE WAS AN ISSUE I WOULD HAVE TRADED THAT CAR THE FIRST WEEK.

07/16/2019
Components: POWER TRAIN,AIR BAGS
Incident Date: 10/22/2017
Crash: Yes
Fire: No
Vehicle Identification Number: 1FADP3F2XDL******
Summary

TL* THE CONTACT OWNED A 2013 FORD FUSION. THE CONTACT STATED WHILE DRIVING AT 45 MPH, THE VEHICLE BEGAN TO SHAKE AND THE CONTACT STOPPED THE VEHICLE. AS SHE BEGAN TO DRIVE AGAIN, THE VEHICLE BEGAN TO STALL AND WAS HIT BY ANOTHER VEHICLE. THE AIR BAGS DEPLOYED UPON IMPACT AND THE VEHICLE WAS DESTROYED. THE CONTACT HAD MINOR INJURIES, HOWEVER, THE OTHER DRIVER CLAIMED TO BE INJURED BUT HER INJURIES WERE NOT DISCLOSED. AN AMBULANCE WENT TO THE SCENE AND TREATED THE CONTACT AND THE OTHER DRIVER WAS TAKEN TO THE EMERGENCY ROOM. A POLICE REPORT WAS FILED. THERE WAS NO DIAGNOSE GIVEN FOR THE VEHICLE FAILURE. AL SERRA AUTO PLAZA 6167 SAGINAW RD, GRAND BLANC, MI 48439 (810) 694-5600 AND THE MANUFACTURER WERE MADE AWARE OF THE FAILURE; A RECALL HAD BEEN ASSOCIATED WITH THIS VEHICLE'S VIN; NHTSA CAMPAIGN NUMBER 18V735000 (FUEL SYSTEM, GASOLINE). IN ADDITION, THE CONTACT MENTIONED THAT THE VEHICLE WAS TAKEN ON 6 OCCASIONS TO 3-4 DIFFERENT DEALERS WHERE THE VEHICLE HESITATES WHILE DRIVING AND STALLS WAS SAID TO BE A NORMAL FUNCTION OF THE VEHICLE. THE CONTACT ALSO MENTIONED THAT THE FAILURE OCCURRED ON SEVERAL OCCASIONS. THE FAILURE MILEAGE WAS 112,000. *BF *TR

07/15/2019
Components: POWER TRAIN
Incident Date: 06/15/2013
Crash: No
Fire: No
Vehicle Identification Number: 1FADP3K2XDL******
Summary

CONTINUED PROBLEMS WITH TRANSMISSION SHAKE AND SHUDDER DURING ACCELERATION FOR A STOPPED POSITIONS , SUCH AS RED LIGHTS, STOP SIGNS ETC. ALSO SHAKE AND SHUDDER WHEN ACCELERATING COMING OUT OF A LEFT OR RIGHT TURN. SHAKE OR SHUDDER MOST TROUBLESOME WHEN TRYING TO ACCELERATE QUICKLY TO MERGE ON A BUSY ROAD WITH A SHORT ACCESS/RAMP. IT HAS BEEN OCCURRING SINCE I PURCHASED THE CAR IN 2013. DEALER SAYS THEY HAVE "TRIED " "SOFTWARE UPDATES" BUT NO IMPROVEMENT OR CHANGES, NOTICED.

07/15/2019
Components: STEERING
Incident Date: 07/15/2019
Crash: No
Fire: No
Vehicle Identification Number: 1FADP3F20DL******
Summary

WHEN I TURNED MY CAR ON I GOT AN ALERT THAT SAID "STEERING ASSIST FAULT SERVICE REQUIRED". I TRIED TO BACK UP BUT THE STEERING WHEEL WAS COMPLETELY STIFF SO I TURNED MY CAR OFF. WHEN I TURNED IT BACK ON THE POWER STEERING RETURNED. I HAVE READ A LOT OF COMPLAINTS ABOUT THE SAME ISSUE ONLINE, AND I AM CONFUSED AS TO WHY THERE ISN'T A RECALL ON THE POWER STEERING YET.

07/15/2019
Components: FUEL/PROPULSION SYSTEM
Incident Date: 12/01/2018
Crash: No
Fire: No
Vehicle Identification Number: 1FADP3L9XDL******
Summary

TL* THE CONTACT OWNS A 2013 FORD FOCUS. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 18V735000 (FUEL SYSTEM, GASOLINE). THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE AND STATED THAT THE PART WAS NOT AVAILABLE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. PARTS DISTRIBUTION DISCONNECT.

07/15/2019
Components: POWER TRAIN,ENGINE,FUEL/PROPULSION SYSTEM
Incident Date: 01/22/2019
Crash: Yes
Fire: No
Vehicle Identification Number: 1FADP3F27DL******
Summary

"TAKATA RECALL" INITIALLY THE CAR STARTED SHAKING AND MAKING TERRIBLE NOISES. AFTER PARKING IT, THE CAR WOULD NOT GO INTO REVERSE. IT WAS TOWED TO A "DEALER" FACILITY WHERE THEY DID SOME "REPAIRS" ON THE TRANSMISSION.....$600. THE CAR WAS TRANSFERRED TO ME AND I HAVE EXPERIENCED A LOSS OF FORWARD POWER SEVERAL TIMES. AFTER A SHORT WAIT PERIOD IT WILL START. I HAVE BEEN INVOLVED IN AN ACCIDENT.....PULLED ONTO THE 4 LANE ONE WAY HIGHWAY AND LOST POWER....BAM . THE CAR ALSO HAS THE "SHUDDER" ISSUE WHILE IDLING.. IT FEELS LIKE THE ENGINE WILL STALL.

07/14/2019
Components: POWER TRAIN
Incident Date: 07/01/2019
Crash: No
Fire: No
Vehicle Identification Number: 1FADP3K29DL******
Summary

TRANSMISSION DOES NOT ACCELERATE AT TIMES AND DISENGAGES DURING DRIVING. TRANMISSION DOES NOT SHIFT PROPERLY HAS SHAKING CONDITION WHEN STARTING FROM A STOP.

07/14/2019
Components: VEHICLE SPEED CONTROL
Incident Date: 07/13/2019
Crash: No
Fire: No
Vehicle Identification Number: 1FADP3F29DL******
Summary

DRIVING ON THE INTERSTATE AND RPM'S SHOT UP TO 5 AND I HAD NO POWER AND WHEN I STOP AND THEN TRY TO TAKE OFF THE CAR JERKS AND THERES NO POWER, CAR ALSO SHUTS OFF UNEXPECTEDLY WHICH IS A MAJOR SAFETY CONCERN BECAUSE CAR IS ON INTERSTATE DAILY. CHECK ENGINE LIGHT ALSO CAME ON.

07/12/2019
Components: POWER TRAIN,ELECTRICAL SYSTEM,ENGINE
Incident Date: 07/09/2014
Crash: No
Fire: No
Vehicle Identification Number: 1FADP3F29DL******
Summary

MY TRANSMISSION IS GREAT PROGRESSIVELY WORSE. THE JUDDER, SLIPPING OUT OF GEAR, DECELERATION WHEN I NEED TO ACCELERATE, AND THE RANDOM BUCKLING OF CAR IS GETTING TOO HORRIBLE TO IGNORE ANYMORE. MY DEALERSHIP TOLD ME THAT THERE HAS BEEN NO ISSUES WITH THE TRANSMISSION AND THAT I WAS WRONG. I AM READING WAY TOO MANY OF THE SAME STORIES WITH THE SAME CAR. THIS IS GETTING DANGEROUS AND I AM STUCK WITH THIS CAR. WHEN I ACCELERATE FROM A STOPPED POSITION, I FEEL AS IF I AM RIDING A BUCKING BRONCO (SHUDDERING). THE JOLTING AND SHUDDERING IS ENOUGH TO LOOSEN MY KIDNEYS. THIS HAS ALWAYS OCCURRED ON MY CAR. BUT IT IS GETTING WORSE. BUT ACCORDING TO FORD, THIS IS 'NORMAL' AND 'THIS TRANSMISSION IS SUPPOSE TO FEEL LIKE A MANUAL.' I HAVE DRIVEN MANUAL TRANSMISSION CARS AND THEY DO NOT BEHAVE THIS WAY. THEY HAVE MADE IT SEEM LIKE CARS ARE SUPPOSE TO DRIVE THIS WAY NOW.

07/12/2019
Components: UNKNOWN OR OTHER
Incident Date: 07/12/2019
Crash: No
Fire: No
Vehicle Identification Number: 1FADP3F27DL******
Summary

DPS6 TRANSMISSION CONTINUOUSLY CAUSING PROBLEMS TO CAR FROM GEARS BEING SKIPPED, TAKES A SECOND FOR THE CAR TO GET GOING WHEN PRESSING GAS THEN WHEN IT GOES IT'S LIKE A ROCKET BLAST. STUTTERING WHEN IDLE. WHEN TRAVELING DOWN THE HIGHWAY AND YOU TAKE YOUR FOOT OFF THE GAS BUT THEN NEEDING TO STEP ON THE GAS TO GO UP HILL, THE CAR DOESN'T ACCELERATE PROPERLY- ITS A DELAYED ACCELERATION. WHEN LIGHTLY PRESSING THE GAS THE CAR STUTTERS AND YOU CAN HEAR THE METAL GEARS SHIFTING. WHEN RECALLS ARE FIXED, IT LEADS TO ME HAVING TO PAY FOR OTHER ISSUES TO BE FIXED (I.E. GOT FUEL TAKE RECALL FIXED BUT PAID $900 B/C OF OTHER DAMAGES CAUSED FROM THE DEFECT- IS WHAT I WAS TOLD). ALL OF THESE ISSUES HAVE OCCURRED SINCE 2015 WHEN THE CAR WAS PURCHASED USED. FORD PUT MORE EFFORT IN TEACHING THEIR DEALERSHIP PERSONNEL HOW TO B.S. CUSTOMERS WITH FALSE LANGUAGE OF WHAT ISSUES ARE AND NOT EVER BEING HONEST. NO ONE SHOULD BE DRIVING THIS DEATH TRAP OF A CAR.

07/12/2019
Components: POWER TRAIN
Incident Date: 02/02/2014
Crash: No
Fire: No
Vehicle Identification Number: 1FADP3K22DL******
Summary

THE TRANSMISSION IN MY CAR IS JUMPING. I ONLY HAVE 17,000 MILES ON IT. WHEN I TOOK IT TO MY DEALER HE SAID IT IS BAD AND ALWAYS WAS SINCE I BOUGHT IT. I DO NOT DRIVE IT MUCH SO IT IS OUT OF WARRENTIY. HE SAID FORD KNEW ABOUT IT WHEN THEY SOLD IT TO ME. I CAN NOT AFFORD TO HAVE A NEW TRANSMISSION PUT IN. I THINK IT IS THEIR RESPONSIBLY. I AM SCARED TO DRIVE IT. I SAW ON THE NIGHTY NEWS THEIR IS A PROBLEM. PLEASE HELP CHECK INTO THIS. I BELIEVE THEY ARE RESPONSEABLE FOR PAYING TO HAVE THIS FIXED. I AM A SENIOR CITIZEN AND ON A FIXED INCOME. THANK YOU.

07/12/2019
Components: POWER TRAIN
Incident Date: 05/01/2014
Crash: No
Fire: No
Vehicle Identification Number: 1FADP3F21DL******
Summary

THE TRANSMISSION HAS BEEN REPAIRED OR PLACED 5 TIMES AND IT STILL HAS A SHUTTER IN THE CLUTCH. WHAT THIS DOES UPON TAKING OFF IT START SKIPPING SO YOU DON'T KNOW IF YOU ARE GOING TO MAKE IT THRU THE INTERCESION

07/12/2019
Components: POWER TRAIN
Incident Date: 07/08/2019
Crash: No
Fire: No
Summary

TL* THE CONTACT OWNS A 2013 FORD FOCUS. THE CONTACT STATED THAT THE ACCELERATOR PEDAL TRAVELED TO THE FLOORBOARD WHEN IT WAS DEPRESSED AND THE VEHICLE ACCELERATED ROUGHLY. THERE WAS A BRIEF DELAY BEFORE THE VEHICLE MOVED FORWARD. THE VEHICLE ALSO HESITATED BEFORE SHIFTING INTO GEAR. ALSO, THE TRANSMISSION INDICATOR ILLUMINATED. THE VEHICLE WAS DRIVEN TO DONLEY LINCOLN FORD (1455 COSHOCTON AVE, MT VERNON, OH 43050, (740) 392-2222) WHERE IT WAS DIAGNOSED THAT A CONTROL MODULE, SEALS, AND THE DUAL CLUTCH NEEDED TO BE INSTALLED. THE VEHICLE WAS NOT REPAIRED; HOWEVER, THE CONTROL MODULE AND SEALS WERE COVERED UNDER WARRANTY. THE OTHER PART WAS NOT. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE AND STATED THAT THEY WOULD NOT COVER THE COST OF THE DUAL CLUTCHES. THE FAILURE MILEAGE WAS 136,000. THE VIN WAS UNKNOWN.

07/12/2019
Components: FUEL/PROPULSION SYSTEM
Incident Date: 07/03/2019
Crash: No
Fire: No
Vehicle Identification Number: 1FADP3F2XDL******
Summary

WHILE DRIVING ON THE HIGHWAY THE VEHICLE STOPPED RUNNING AND LOST ALL POWER WITHOUT WARNING THE VEHICLE COULD NOT BE RE-STARTED. WAS ABLE TO GET THE VEHICLE TOWED AND LOOKED AT BY AN INDEPENDENT REPAIR SHOP SINCE THE FORD DEALERSHIPS WERE TOO BUSY TO LOOK AT A VEHICLE THAT WAS 3 HOURS AWAY FROM THE HOME ADDRESS. THE CAUSE OF THE ISSUE WAS THE EVAPORATOR VACUUM CANISTER. THE FAILURE OF THE CANISTER ALSO CAUSED THE FUEL TANK TO DEFORM AND DAMAGED THE FUEL PUMP/LEVEL SENSOR. THE CANISTER WAS REPLACED AND THE FUEL TANK POPPED OUT AS MUCH AS POSSIBLE, BUT THE FUEL LEVEL SENSOR IS STILL READING INCORRECTLY DUE TO THE DEFORMED TANK.

07/12/2019
Components: POWER TRAIN
Incident Date: 05/20/2015
Crash: No
Fire: No
Summary

I HAVE HAD MY TRANSMISSION REPLACED 4 TIMES BEFORE HITTING 100,000 MILES. AT 109,000 MILES IT BEGAN THE SAME PROBLEMS OF SHUTTERING UPON ACCELERATION, LOWER FUEL EFFICIENCY, AND STALLING WHEN ATTEMPTING TO ACCELERATE. TO SAY THIS VEHICLE IS UNSAFE IS A MAJOR UNDERSTATEMENT.

07/12/2019
Components: POWER TRAIN
Incident Date: 05/17/2019
Crash: No
Fire: No
Vehicle Identification Number: 1FADP3N28DL******
Summary

I WAS DRIVING MY CAR AND THE TRANSMISSION QUIT WORKING. A LIGHT CAME ON AND SAID TRANSMISSION OVERHEATING PULL OVER. I BARELY MADE IT TO THE DEALERSHIP. WHEN YOU HIT THE GAS PEDAL, THE CARD WOULD NOT GO.

07/12/2019
Components: POWER TRAIN
Incident Date: 07/02/2019
Crash: No
Fire: No
Summary

TL* THE CONTACT OWNS A 2013 FORD FOCUS. WHILE DRIVING VARIOUS SPEEDS, THE VEHICLE LOST ACCELERATION AND STALLED WITHOUT WARNING. THE CONTACT DROVE TO JONES FORD (5757 RIVERS AVE, NORTH CHARLESTON, SC 29406, (843) 744-3311) WHERE IT WAS DIAGNOSED THAT THE CLUTCH NEEDED REPLACING. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 95,000. THE VIN WAS UNKNOWN.

07/11/2019
Components: POWER TRAIN
Incident Date: 04/18/2019
Crash: No
Fire: No
Vehicle Identification Number: 1FADP3K24DL******
Summary

WHEN ATTEMPTING TO PULL OUT INTO TRAFFIC FROM A STOP, THE CAR SUDDENLY LOST POWER. PRESSING THE ACCELERATOR WAS JUST CAUSING THE ENGINE TO REV. THEN THE CAR SHIFTED INTO GEAR AND SUDDENLY LURCHED FORWARD. IT THEN DROPPED OUT OF GEAR AND LOST POWER AGAIN. CAR CONTINUED TO SHIFT RANDOMLY, DROP OUT OF GEAR, AND SUDDENLY SHIFT INTO GEAR AND ACCELERATE CREATING A VERY DANGEROUS SITUATION. IT WOULD NOT SHIFT CORRECTLY AFTER THAT UNTIL I TOOK IT TO A DEALERSHIP AND THEY UPDATED THE TRANSMISSION CONTROL MODULE SOFTWARE. SERVICE ADVISOR AT THE DEALERSHIP SAID THIS WAS A COMMON PROBLEM AND WOULD LIKELY HAPPEN AGAIN.

07/11/2019
Components: POWER TRAIN
Incident Date: 07/11/2019
Crash: No
Fire: No
Vehicle Identification Number: 1FADP3F25DL******
Summary

THE VEHICLE STUTTERS, SHAKES, SHUDDERS, GRINDS, AND JERKS WHEN ACCELERATING FROM A STAND STILL OR ACCELERATING OUT OF A A LOWER TURN. I HAD THE CLUTCH REPLACED A YEAR AGO BUT THAT ONLY SOLVED THE PROBLEM FOR A FEW MONTHS. NOW IT'S WORSE THAN EVER AND I DRIVE IT EXACTLY HOW THE FORD MECHANIC PEOPLE DESCRIBED. CROSSING 4 LANE HIGHWAYS HAS BECOME A RISKY ENDEAVOR NOW AS I NEVER KNOW IF THE CAR WILL STALL OR LAG OR ACCELERATE FAST ENOUGH TO GET THROUGH. I VOICED THIS SAFETY CONCERN WITH FORD MORE THAN ONCE BUT THEY DIDN'T CARE. THE FORD SHOP HAS TRIED TO CONVINCE ME THE ISSUE WAS MY OWN FAULT BECAUSE OF HOW I DRIVE IT BUT I'VE SEEN MANY OTHER SIMILAR COMPLAINTS ONLINE. THEY ALSO BLAMED THE PROBLEM ON A LEAKY SEAL WITHIN THE CLUTCH AND ENSURED THE REPLACEMENT WOULD FIX THE ISSUE BUT CLEARLY IT HASN'T. THE WHOLE DESIGN IS DEFECTIVE BUT FORD LITERALLY DOESN'T CARE. PERSONALLY, I NEVER CARRY ANY PASSENGERS BECAUSE I NEVER KNOW WHEN I'LL BE STRANDED OR GET INTO AN ACCIDENT BECAUSE OF THIS TRANSMISSION/CLUTCH ISSUE. I ALSO GET REGULAR OIL CHANGES AND OTHER BASIC CAR MAINTENANCE TO TRY TO BE AS SAFE AS POSSIBLE BUT I FEEL IT'S A TIME BOMB. *JS

07/11/2019
Components: POWER TRAIN,VEHICLE SPEED CONTROL,ENGINE
Incident Date: 05/17/2019
Crash: No
Fire: No
Vehicle Identification Number: 1FADP3F20DL******
Summary

ALONG WITH THE MYRIAD OF FORD DPS6 TRANSMISSION PROBLEMS, AND REPAIRS OVER THE PAST 4 YEARS, I ALSOY HAD AN EVENT THAT COULD HAVE CAUSED A FATALITY DIRECTLY RELATED TO THE PERFORMANCE OF THE POWER TRAIN AND ENGINE. WHILE ATTEMPTING TO MAKE A LIGHT ACCELERATION FOR A CITY GREEN TRAFFIC SIGNAL FOR A LEFT 90 DEGREE TURN THE CAR UNILATERALLY INCREASED THE SPEED AND RPM'S. THE CAR WAS MOVING SO FAST I NEARLY HIT A TREE ON THE OPPOSITE SIDE OF THE INTERSECTION AT A HIGH RATE OF SPEED. I HAD TO REPEATEDLY HIT THE GAS PEDDLE WITH MY FOOT TO STOP THE ACCELERATION, WHILE MAINTAINING DIRECTIONAL CONTROL OF THE VEHICLE. I AM STILL WAITING FOR FORD TO CONTACT ME ABOUT THE OTHER FUEL RECALL ISSUE RELATED TO THIS VEHICLE SO THEY CAN ADDRESS THIS ISSUE AS WELL.

07/11/2019
Components: POWER TRAIN,FUEL/PROPULSION SYSTEM
Incident Date: 06/19/2019
Crash: No
Fire: No
Vehicle Identification Number: 1FADP3E21DL******
Summary

1. THE TRANSMISSION JUMPED AT INTERSECTION ONCE. THE TRANSMISSION DID NOT SWITCH FROM PARK TO DRIVE ONCE. THE SOFTWARE WAS RE-CONFIGURED SEVERAL TIMES BUT IT STILL NOT RUNNING SMOOTHLY AT LOW SPEED. THIS ISSUE HAPPENED SINCE I BOUGHT THE CAR IN NEW. 2. THE FUEL TANK INDICATOR DID NOT SHOW CORRECT FUEL LEVEL. THE ENGINE LIGHT ON. THE CAR SEEMS LOOSING POWER. HAD TO BRING THE CAR TO THE DEALER TO RE-CONFIGURE THE SOFTWARE.

07/11/2019
Components: POWER TRAIN
Incident Date: 07/11/2019
Crash: No
Fire: No
Vehicle Identification Number: 1FADP3R4XDL******
Summary

CAR STOPPED ON MOTION WITH AN ALARM STOP SAFELY NOW, WHEELS LOST POWER, STEERING WHEEL WAS ABLE TO FUNCTION SO CAR HAD TO BE PUSHED TO THE SIDE OF THE ROAD.

07/11/2019
Components: ENGINE
Incident Date: 07/03/2019
Crash: No
Fire: No
Vehicle Identification Number: 1FADP3K2XDL******
Summary

VEHICLE STALLS ERRATICALLY DUE TO A FUEL DELIVERY ISSUE. LEAVES DRIVER STRANDED WITH NO MEANS OF STARTING THE CAR. FORD IS AWARE OF THE ISSUE VIA NHTSA RECALL NUMBER: 18V735 BUT NO SOLUTION HAS BEEN IMPLEMENTED YET.

07/11/2019
Components: POWER TRAIN
Incident Date: 10/09/2014
Crash: No
Fire: No
Vehicle Identification Number: 1FADP3F2XDL******
Summary

I PURCHASED A BRAND NEW 2013 FORD FOCUS IN JUNE 2013, I BEGAN HAVING ISSUES WITH THE CAR LURCHING AND SHUDDERING IN FALL 2014. WHEN I APPLY MY FOOT TO THE GAS, THE CAR HESITATES AND THEN LURCHES AND SHUDDERS BEFORE FULLY ACCELERATING. THE PROBLEM IS THE TRANSMISSION. WHEN GOING UPHILL, THE CAR HESITATES AND SHUDDERS EXCESSIVELY. THE SHUDDERING IS WORSE IN COLD WEATHER AND WHEN AIR CONDITIONER IS RUNNING IN HOT WEATHER. I WAS TOLD IT WAS AN ISSUE WITH THE CLUTCH IN THE TRANSMISSION AND IT WAS REPLACED IN OCT 2014. IN JAN 2016, I WAS BACK WITH THE SAME PROBLEM AND THEY GAVE THE SAME FIX. THERE WERE RECALLS THAT REQUIRED REPROGRAMMING WHICH I HAD DONE BUT THE SHUDDERING CONTINUED. 4 MONTHS AGO, I WAS TOLD IT WAS NOT SHUDDERING OUTSIDE OF NORMAL AMOUNTS AND I HAD TO PAY FOR THE REPAIRS EVEN THOUGH IT SHOULD HAVE BEEN COVERED UNDER MY DEALER WARRANTY. WHEN I GOT THE CAR BACK IT WAS STILL SHUDDERING AND I HAVE NOT GONE BACK. IF I GET THE CAR SERVICED ANYWHERE ELSE, I LOSE THE LIFETIME POWER TRAIN WARRANTY THAT THE SPECIFIC DEALERSHIP OFFERED. I CANNOT AFFORD A NEW CAR NOR CAN I CONTINUE TO PAY OUT OF POCKET FOR REPAIRING THE SAME PROBLEM OVER AND OVER AGAIN. THE PROBLEM IS CONTINUING AND I AM FRUSTRATED WITH THE SERVICE MANAGERS ATTITUDE ABOUT GETTING IT FIXED. THE LAST TIME IT WAS "FIXED" WAS MARCH 2019 BUT THE SHUDDERING NEVER WENT AWAY. I WAS TOLD THE TRANSMISSION WOULD RE-LEARN MY DRIVING STYLE AND IT WOULD GO AWAY.

07/10/2019
Components: FUEL/PROPULSION SYSTEM
Incident Date: 06/14/2018
Crash: No
Fire: No
Vehicle Identification Number: 1FADP3F28DL******
Summary

"TAKATA RECALLS" TOOK IN FOR RECALL TO FIX THE PROBLEMS. THE VEHICLE WHEN DRIVEN, ABOUT TO STALL WHEN IT SLOWS DOWN, LIKE AT STOP, IT SOUNDS LIKE A LITTLE GAS BEING TAKEN WHILE IN MOTION, CITY STREET, COUNTRY ROAD, THEN HIGHWAY

07/10/2019
Components: STEERING,ENGINE,FUEL/PROPULSION SYSTEM
Incident Date: 07/09/2019
Crash: No
Fire: No
Vehicle Identification Number: 1FADP3F22DL******
Summary

THIS FOCUS HAS GAVE ME NOTHING BUT PROBLEMS . I'VE HAD IT FOR ALMOST 4 YEARS IN JANUARY. AND IT'S LEFT ME STRANDED NUMEROUS TIMES MULTIPLE TRIPS TO THE DELERSHIP LETS NOT GET STARTED ON HOW AWFUL THEY ARE. I'M GOING TO TRADE IT IN . NEVER WILL I BUY ANOTHER FORD !!

07/10/2019
Components: POWER TRAIN,ENGINE,FUEL/PROPULSION SYSTEM
Incident Date: 06/30/2019
Crash: No
Fire: No
Vehicle Identification Number: 1FADP3F2XDL******
Summary

I HAVE A 2013 FORD FOCUS SE. I BOUGHT IT USED AT 84K MILES FROM A DEALERSHIP IN FEBRUARY OF 2019. FIRST TIME I GOT GAS AFTER BUYING THE CAR IT HAD TROUBLE STARTING AFTERWARDS. HAD THAT FIXED AND IT DOESN'T STALL BUT THE MILES TO EMPTY READS INCORRECTLY NOW. ALSO STARTED MAKING A GRINDING SORT OF NOISE WHEN I'M GOING UP SLIGHT INCLINES. WHEN I GO FROM A STOP LIGHT OR STOP SIGN IT SHUDDERS DURING ACCELERATING. I WAS GETTING ONTO THE HIGHWAY AND HAD TO STOP ON THE ENTRANCE RAMP DUE TO ROAD WORK AND ALMOST COULDN'T GET ENOUGH POWER TO GET ONTO THE INTERSTATE. CURRENTLY THIS WEBSITE IS SAYING ALL OF MY RECALLS HAVE BEEN REPAIRED.

07/09/2019
Components: FUEL/PROPULSION SYSTEM
Incident Date: 10/22/2018
Crash: No
Fire: No
Vehicle Identification Number: 1FADP3F22DL******
Summary

TL* THE CONTACT OWNS A 2013 FORD FOCUS. THE CONTACT RECEIVED A RECALL NOTIFICATION FOR NHTSA CAMPAIGN NUMBER: 18V735000 (FUEL SYSTEM, GASOLINE). THE CONTACT CALLED GREAT AMERICA FORD LINCOLN(580-338-8423, LOCATED AT 906 U S 54, GUYMON, OK 73942) AND WAS INFORMED THAT THE PARTS WERE NOT AVAILABLE. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE AND WAS NOT ABLE TO CONFIRM WHEN THE PARTS WERE TO BECOME AVAILABLE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE. *TR*JB

07/09/2019
Components: FUEL/PROPULSION SYSTEM
Incident Date: 12/12/2018
Crash: No
Fire: No
Vehicle Identification Number: 1FADP3K2XDL******
Summary

TL* THE CONTACT OWNS A 2013 FORD FOCUS. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 18V735000 (FUEL SYSTEM, GASOLINE). THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. ZIEMES FORD (3004, 5700 E MAIN ST, FARMINGTON, NM 87402, (888) 375-9581) WAS CONTACTED AND CONFIRMED THAT THE PARTS WERE NOT AVAILABLE FOR THE RECALL REMEDY. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE AND WAS NOT ABLE TO CONFIRM WHEN THE PARTS WERE TO BECOME AVAILABLE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.

07/09/2019
Components: ELECTRICAL SYSTEM,ENGINE,FUEL/PROPULSION SYSTEM
Incident Date: 06/17/2019
Crash: No
Fire: No
Vehicle Identification Number: 1FADP3F25DL******
Summary

WE HAD TRANSMISSION CLUTCHES REPLACED THROUGH RECALL. THIS DID NOT FIX PROBLEM. WHILE DRIVING, CAR WILL START FLASHING TRANSMISSION ERROR, HILL ASSIST ERROR, BREAKING ERROR , ETC.. THEN THE CAR WILL STALL. WE HAVE TAKEN IT TO DEALER 3 TIMES NOW. THIS HAS HAPPENED ON BUSY CITY STREETS AND HIGHWAY.

07/07/2019
Components: ELECTRICAL SYSTEM,ENGINE
Incident Date: 07/01/2019
Crash: No
Fire: No
Vehicle Identification Number: 1FADP3F2XDL******
Summary

TRANSMISSION SYSTEM ON DASH DOESN'T RECOGNIZE CAR IS IN PARK OR ANY CHANGES IN GEAR. IT REFUSES TO START (OR EVEN CRANK).

07/06/2019
Components: UNKNOWN OR OTHER
Incident Date: 07/03/2019
Crash: No
Fire: No
Vehicle Identification Number: 1FADP3F29DL******
Summary

SIDE DOOR LATCH

07/04/2019
Components: POWER TRAIN,UNKNOWN OR OTHER,FUEL/PROPULSION SYSTEM
Incident Date: 03/05/2019
Crash: No
Fire: No
Vehicle Identification Number: 1FADP3K23DL******
Summary

STUDDERING, SHAKING UPON ACCELERATION

07/03/2019
Components: STEERING,ENGINE
Incident Date: 07/02/2019
Crash: No
Fire: No
Vehicle Identification Number: 1FADP3N2XDL******
Summary

DROVE TO WORK FINE, ON MY WAY HOME, ALERT COMES ON STEERING WHEEL FAULT AND THEN I CAN BARELY TURN THE WHEEL. I PANIC AND PULL INTO AUTO ZONE, WHICH THEY SAY I MAY NEED POWER STEERING FLUID SO I BUY A BOTTLE. LOOK IN THE CAR BOOK TO SEE WHERE TO PUT IT, TURNS OUT THIS CAR ISNT EQUIP WITH THAT, I HAVE AN ESP! GET IN THE CAR AGAIN AND EVERYTHING IS FINE NO ALERT AND I CAN DRIVE IT FINE. NEXT DAY I GO TO DRIVE AND AGAIN I HAVE AN ALERT AND CAN NOT DRIVE!!! THIS IS MY 1ST CAR EVER AND IN THE 2YRS I'VE HAD IT NOTHING BUT RECALLS ON IT! THIS NEEDS TO BE A RECALL TO MANY ARE COMPLAINING ABOUT THE SAME ISSUE. WHAT IF THIS HAPPEN ON A HIGHWAY!?!?! ON TOP OF THIS I'M STILL WAITING FOR A FIX TO THE GAS GAUGE ISSUE, AND THE TRANSMISSION WAS SUPPOSEDLY FIX BUT IT'S STILL DOING THE SAME THING AFTER A FULL STOP, IT HAS A HARD TIME GOING AGAIN!!!!! I WILL NEVER BY A FORD VEHICLE AGAIN

07/01/2019
Components: POWER TRAIN,ENGINE
Incident Date: 07/01/2018
Crash: No
Fire: No
Vehicle Identification Number: 1FADP3F2XDL******
Summary

TL* THE CONTACT OWNS A 2013 FORD FOCUS. WHILE DRIVING 30 MPH, THE VEHICLE DECELERATED AND THE CHECK ENGINE INDICATOR ILLUMINATED. THE CONTACT STATED THAT THE VEHICLE LOST POWER WHEN MAKING TURNS OR COMING TO A STOP. THE CONTACT CALLED DAVE SINCLAIR FORD (7466 S LINDBERGH BLVD, ST. LOUIS, MO 63125, (314) 892-2600) AND WAS INFORMED THAT THERE WAS NO REMEDY. A LOANER VEHICLE WAS NOT PROVIDED. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOTIFIED AND INFORMED THE CONTACT TO WORK OUT THE ISSUE WITH THE DEALER. THE FAILURE MILEAGE WAS 113,762.

06/27/2019
Components: UNKNOWN OR OTHER
Incident Date: 06/27/2019
Crash: No
Fire: No
Vehicle Identification Number: 1FADP3F24DL******
Summary

VEHICLE SHUDDERS VIOLENTLY AT TIMES FROM STOP UP TO 10 MPH. THIS SEEMS TO BE AN INTERMITTENT PROBLEM FOR OVER A YEAR. BUT HAS BECOME A PROBLEM AS IT LOOSENED THE HEAT SHIELD. I HAD WARRANTY WORK DONE IN SEPTEMBER OF 2018 AND THEY MENTIONED THIS SHOULD FIX THE PROBLEM BUT IT HASN'T.

06/27/2019
Components: POWER TRAIN,UNKNOWN OR OTHER
Incident Date: 06/27/2019
Crash: No
Fire: No
Vehicle Identification Number: 1FADP3K25DL******
Summary

CAR WOULD NOT START. JUMP STARTED BATTERY. DASHBOARD REFERENCE TRANSMISSION ERROR. PRESS OK TO CLEAR THE MESSAGE. SHIFTED FROM PARK TO REVERSE AND THE CAR WOULD NOT MOVE. SHIFTED TO DRIVE AND CAR WOULD NOT MOVE. THE VEHICLE HAS BEEN TO THE DEALERSHIP FOR THE INTERMEDIATE SHIFTING PROBLEMS. FORD REFERS TO THE SHIFTING PROBLEM WITH TRANSMISSION AS A CUSTOMER SATISFACTION PROGRAM AND NOT A RECALL. REFERENCING 14M02 AS THE CONTROL MODULE BEING THE CULPRIT AND 14M01 AS THE TRANSMISSION CLUTCH BEING THE COUSIN OF THE CULPRIT. THERE ARE SEVERAL POSTING INDICATING A LACK OF ADDRESSING THE FAULTY ISSUE WHEN DRIVING. WE DO NOT BELIEVE FORD IS TAKING AN ACTIVE ROLE IN IDENTIFYING TRACTABILITY OF THE COMPONENTS WE UNDERSTAND THERE IS A LAWSUIT FOR THIS PARTICULAR PROBLEM.

06/26/2019
Components: STEERING
Incident Date: 05/16/2019
Crash: No
Fire: No
Vehicle Identification Number: 1FADP3F24DL******
Summary

THE WARNING IN THE ATTACHED PICTURE CAME UP AND POWER STEERING QUIT WORKING. WARNING GOES OUT WHEN YOU TURN CAR OFF BUT IT'S RIGHT BACK ON WHEN YOU START THE CAR.. I WENT TO LEAVE FOR WORK AND STARTED THE CAR AND WENT TO PULL OUT OF MY DRIVEWAY AND COULD BARELY TURN THE STEERING WHEEL. SO I PARKED IT AND GOT IN MY PICK UP TRUCK. HAVEN'T DRIVEN IT SINCE BECAUSE IT WON'T GO OUT. HAD ANOTHER ISSUE WITH THE CAR. I HAD IT FIXED AT FORD FOR SEVERAL HUNDRED DOLLARS AND THEN A RECALL CAME OUT. WAS WAITING TO SEE IF A RECALL CAME OUT ON THIS ISSUE.

06/25/2019
Components: AIR BAGS,ENGINE
Incident Date: 04/13/2019
Crash: Yes
Fire: No
Vehicle Identification Number: 1FADP3F25DL******
Summary

TL* THE CONTACT WAS CALLING ON BEHALF HER CLIENT WHO OWNED A 2013 FORD FOCUS. THE DRIVER WAS DRIVING AT 35 MPH AND DECREASING TO 15 MPH IN ORDER TO MAKE A LEFT TURN, THE VEHICLE STALLED WITH NO WARNING, AS A RESULT THE VEHICLE CRASHED A TREE. THE AIRBAGS FAILED TO DEPLOY. THE VEHICLE WAS INCLUDED IN NHTSA CAMPAIGN NUMBER: 18V735000 (FUEL SYSTEM, GASOLINE). BOTH THE DRIVER AND THE FRONT SEAT PASSENGER WERE TRANSPORTED BY AMBULANCE FOR MEDICAL TREATMENT. THE DRIVER SUSTAINED NECK, BACK, AND SHOULDER INJURIES AS WELL AS A FRACTURED KNEE. THE FRONT SEAT PASSENGER REQUIRED THREE SURGERIES DUE TO THE INJURIES SUSTAINED FROM THE CRASH. A POLICE REPORT WAS FILED WITH CASE NUMBER: 0046196919U. THE VEHICLE WAS TOWED TO AN INDEPENDENT MECHANIC BUT A FAILURE WAS NOT DIAGNOSED AS THE VEHICLE WAS DEEMED A TOTAL LOSS. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS UNKNOWN.

06/21/2019
Components: FUEL SYSTEM, GASOLINE
Incident Date: 06/07/2018
Crash: No
Fire: No
Vehicle Identification Number: 1FADP3K29DL******
Summary

TL* THE CONTACT OWNS A 2013 FORD FOCUS. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 18V735000 (FUEL SYSTEM, GASOLINE). THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. ART HILL FORD LINCOLN (901 W LINCOLN HWY, MERRILLVILLE, IN 46410, (219) 738-5300) WAS CONTACTED AND CONFIRMED THAT THE PARTS WERE NOT AVAILABLE FOR THE RECALL REMEDY. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE AND WAS NOT ABLE TO CONFIRM WHEN THE PARTS WERE TO BECOME AVAILABLE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.

06/19/2019
Components: STEERING
Incident Date: 06/19/2019
Crash: No
Fire: No
Vehicle Identification Number: 1FADP3K26DL******
Summary

AFTER STARTING MY VEHICLE, AND PUTTING IT INTO GEAR, THE STEERING WHEEL LOCKS UP AND I GET AN ERROR STATING "STEERING FAULT ASSIST SERVICE REQUIRED". TURNING THE VEHICLE OFF AND ON AGAIN FIXED THIS ISSUE A FEW TIMES BEFORE, BUT IT WORRIES ME THAT THE POWER STEERING COULD GO OUT AT ANY TIME. THERE ARE SEVERAL RECALLS FOR OTHER FORD MODELS HAVING THIS ISSUE, SUCH AS THE FUSION, BUT THERE IS NO RECALL FOR THE FOCUS.

06/18/2019
Components: FUEL/PROPULSION SYSTEM
Incident Date: 10/22/2018
Crash: No
Fire: No
Vehicle Identification Number: 1FADP3F24DL******
Summary

TL* THE CONTACT OWNS A 2013 FORD FOCUS. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 18V735000 (FUEL SYSTEM, GASOLINE). THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. WHILE DRIVING APPROXIMATELY 35 MPH, THE VEHICLE RAN OUT OF FUEL; HOWEVER, THE FUEL GAUGE DISPLAYED A HALF TANK OF FUEL. THERE WAS NO WARNING INDICATOR ILLUMINATED. THE DEALER AND MANUFACTURER WERE NOT CONTACTED. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE FAILURE MILEAGE WAS APPROXIMATELY 85,000. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.

06/18/2019
Components: UNKNOWN OR OTHER,FUEL/PROPULSION SYSTEM
Incident Date: 01/21/2019
Crash: No
Fire: No
Vehicle Identification Number: 1FADP3K20DC******
Summary

I BOUGHT THE VEHICLE AT 30,000 MILES ON IT WITH A NEW TRANSMISSION THAT FORD HAD TO REPLACE DUE TO THE FAULTY ORIGINAL ONE THE CAR CAME WITH. A YEAR AFTER BUYING THE CAR OFF A FORD DEALERSHIP LOT THE TRANSMISSION DIES AGAIN AT 70,000 MILES. TWO TRANSMISSIONS NEEDING REPLACED IN THIS VEHICLE AND FORD WON'T PAY TO FIX THE TRANSMISSION THE SECOND TIME. EVEN AFTER THEY DISCOVERED THE CAUSE OF THE TRANSMISSION BREAKING DOWN THE SECOND TIME DUE TO A PART MISSING. I'VE HAD THE CAR A LITTLE OVER A YEAR. FORD IS AT FAULT AND SHOULD PAY TO FIX MY CAR.

06/17/2019
Components: POWER TRAIN
Incident Date: 06/12/2019
Crash: No
Fire: No
Vehicle Identification Number: 1FAHP3H23CL******
Summary

TL* THE CONTACT OWNS A 2013 FORD FOCUS. WHILE DRIVING 30 MPH, THE TRANSMISSION BEGAN TO SHUDDER AND THE VEHICLE DECELERATED. THE VEHICLE LOST POWER AND HESITATED. THE CONTACT ATTEMPTED TO DEPRESS THE ACCELERATOR PEDAL, BUT THE VEHICLE WOULD NOT MOVE FORWARD. THE VEHICLE WAS DRIVEN TO FORD OF SAN LEANDRO (1111 MARINA BLVD, SAN LEANDRO, CA 94577) WHERE IT WAS DIAGNOSED THAT THE VEHICLE NEEDED A NEW TRANSMISSION CLUTCH AND MODULE. THE DEALER WOULD NOT REPAIR THE VEHICLE BECAUSE IT WAS EIGHT DAYS PAST THE WARRANTY REQUIREMENT. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE AND DID NOT ASSIST. THE FAILURE MILEAGE WAS 82,774.

06/17/2019
Components: FUEL/PROPULSION SYSTEM
Incident Date: 01/01/2019
Crash: No
Fire: No
Vehicle Identification Number: 1FADP3L98DL******
Summary

THIS REGARD THE AIR PURGE VALVE RECALL FOR MY FOCUS ST. HAVE GONE TO THE DEALERSHIP SEVERAL TIMES AND HAVE BEEN TOLD THAT THE PART IS NOT AVAILABLE AND TODAY I WAS TOLD THE SOFTWARE IS NOT READY. THIS IS HARD TO BELIEVE IN VIEW OF HOW BOEING HAS FIXED THE SOFTWARE FOR THE 737 ISSUE. THERE SEEMS TO BE AN INDIFFERENCE ON FIXING THIS AND HAS CAUSE ISSUES IS HESITATION AND ALMOST STALLING. I HAVE MANAGED TO CONTROL THIS BY MANIPULATING THE CLUTCH WHICH IS PROBABLY NOT GOOD. I AM SURPRISED THAT FORD HAS NOT EXPEDITED THE FIX.

06/17/2019
Components: POWER TRAIN,ENGINE
Incident Date: 06/01/2016
Crash: No
Fire: No
Vehicle Identification Number: 1FADP3F29DL******
Summary

TL* THE CONTACT OWNS A 2013 FORD FOCUS. WHILE THE CONTACT'S GIRLFRIEND WAS DRIVING 30 MPH, THE VEHICLE SHUDDERED AND THE GEAR SHIFTER BECAME STUCK IN SECOND GEAR. IN ADDITION, THE CHECK ENGINE INDICATOR ILLUMINATED. THE VEHICLE WAS TAKEN TO BAILEY FORD OF MALONE (11 STATE ST, MALONE, NY 12953, (518) 483-5500) WHERE IT WAS DIAGNOSED THAT THE CLUTCH NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS CONTACTED AND PROVIDED CASE NUMBER: 21866473. NO FURTHER ASSISTANCE WAS PROVIDED. THE FAILURE MILEAGE WAS 70,000.

06/17/2019
Components: LATCHES/LOCKS/LINKAGES
Incident Date: 06/13/2019
Crash: No
Fire: No
Vehicle Identification Number: 1FADP3K24DL******
Summary

TL* THE CONTACT OWNS A 2013 FORD FOCUS. WHEN THE CONTACT ATTEMPTED TO CLOSE THE FRONT DRIVER'S DOOR, IT FAILED TO LATCH AND CLOSE. UPON INVESTIGATION, THE CONTACT ASSOCIATED THE FAILURE WITH NHTSA CAMPAIGN NUMBER: 16V643000 (LATCHES/LOCKS/LINKAGES). THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE DEALER WAS NOT CONTACTED. THE MANUFACTURER WAS NOTIFIED. THE FAILURE MILEAGE WAS 90,000.

06/13/2019
Components: VEHICLE SPEED CONTROL,UNKNOWN OR OTHER,ENGINE
Incident Date: 06/09/2019
Crash: No
Fire: No
Vehicle Identification Number: 1FADP3F24DL******
Summary

MY 2013 FORD FOCUS HAS AN ISSUE WITH A STUTTERING/SHUDDERING TYPE FEELING. WHEN I AM STOPPED AND THEN BEGIN TO TRY AND ACCELERATE IS WHEN THE PROBLEM OCCURS. THIS HAS BEEN VERY DANGEROUS AT TIMES WHEN I AM ENTERING TRAFFIC AFTER BEING STOPPED. MY CAR DOES NOT GET TO PROPER SPEED QUICKLY ENOUGH.

06/13/2019
Components: POWER TRAIN,ENGINE
Incident Date: 06/01/2019
Crash: No
Fire: No
Vehicle Identification Number: 1FADP3K22DL******
Summary

TL* THE CONTACT OWNS A 2013 FORD FOCUS. WHILE DRIVING VARIOUS SPEEDS, THE CHECK ENGINE INDICATOR ILLUMINATED. THE CONTACT STATED THAT THE VEHICLE BEGAN TO JERK, HESITATE, AND THE TRANSMISSION WOULD NOT SWITCH INTO SECOND GEAR. THE VEHICLE WAS TAKEN TO FORD AUTONATION (2 AUTO CENTER DR, TUSTIN, CA) WHERE IT WAS DIAGNOSED THAT THE TRANSMISSION LEVER ASSEMBLIES, THE ENGINE CYLINDER, AND THE TRANSMISSION CLUTCH WERE FAULTY AND NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED AND THE MANUFACTURER WAS NOT NOTIFIED. THE FAILURE MILEAGE WAS 129,000.

06/13/2019
Components: EXTERIOR LIGHTING
Incident Date: 06/10/2019
Crash: No
Fire: No
Vehicle Identification Number: 1FADP3J28DL******
Summary

BRAKE LAMP BULB FAULT, REPLACE BOTH BRAKE LAMP BULBS WITH NEW ONES, THEY BOTH WORK BUT EVERY TIME THE CAR IS STARTED SAME MESSAGE COMES UP

06/13/2019
Components: FUEL SYSTEM, GASOLINE,LATCHES/LOCKS/LINKAGES
Incident Date: 06/12/2018
Crash: No
Fire: No
Vehicle Identification Number: 1FADP3F26DL******
Summary

TL* THE CONTACT OWNS A 2013 FORD FOCUS. THE CONTACT RECEIVED NOTIFICATIONS FOR NHTSA CAMPAIGN NUMBERS: 16V643000 (LATCHES/LOCKS/LINKAGES) AND 18V735000 (FUEL SYSTEM, GASOLINE). THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIRS. LARSON MOTORS (1801 FRONTAGE RD, NEBRASKA CITY, NE 68410, (402) 873-5507) WAS CONTACTED AND CONFIRMED THAT THE PARTS WERE NOT AVAILABLE. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE AND WAS NOT ABLE TO CONFIRM WHEN THE PARTS WERE TO BECOME AVAILABLE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. PARTS DISTRIBUTION DISCONNECT.

06/12/2019
Components: UNKNOWN OR OTHER
Incident Date: 06/12/2019
Crash: No
Fire: No
Vehicle Identification Number: 1FADP3F2XDL******
Summary

FOR THE PAST 3 YEARS MY FORD FOCUS 2013 HAS HAD THE RADIO SYSTEM GO OUT ALMOST EVERY TIME I DRIVE IT. TYPICALLY THERE WOULD BE A LOUD POP, THEN IT WOULDN'T WORK UNTIL I RESTARTED THE CAR. THIS WASN'T A BIG DEAL TO ME-- I DON'T MIND DRIVING WITHOUT MUSIC. THE PAST MONTH IT HAS GOTTEN MUCH WORSE. INSTEAD OF JUST A LOUD POP, IT WILL OFTEN MAKE A CRACKLING OR SCREECHING NOISE FOR UP TO A MINUTE OR TWO. THIS HAS HAPPENED BOTH WHILE I'M DRIVING AS WELL AS WHEN THE CAR IS NOT EVEN ON (MOST LIKELY DRAINING THE BATTERY, SINCE THE RADIO LIGHTS UP WHEN MAKING THE NOISE). TODAY WAS ESPECIALLY CONCERNING. I LEFT MY HOUSE TO WALK TO MY CAR, AND COULD HEAR FROM MY BACKYARD (TO THE SIDE OF THE DRIVEWAY WHERE IT WAS PARKED) A LOUD SCREECHING, POPPING, CRACKLING NOISE. I WALKED UP TO MY CAR AND, SURE ENOUGH, ALTHOUGH IT WASN'T EVEN UNLOCKED, STILL HAD ALL THE DOORS SHUT, AND I HADN'T EVEN TOUCHED IT, IT WAS MAKING THESE NOISES THAT COULD BE HEARD FROM A DISTANCE. I GOT INTO MY CAR, HOPING STARTING IT WOULD HELP, BUT THE NOISES CONTINUED. IT WAS SUCH A STARTLING NOISE, I COULDN'T IMAGINE DRIVING WITH IT GOING. I ENDED UP GOING BACK INSIDE TO DO SOME RESEARCH ON HOW TO HELP IT. WHEN I CAME BACK OUT HALF AN HOUR LATER IT WAS STILL GOING. IN MY RESEARCH I SAW MANY OTHER FORD FOCUS 2013 OWNERS HAVING SIMILAR ISSUES. I REALIZE THIS IS CONSIDERED A COSMETIC ISSUE, WHICH I CAN UNDERSTAND SINCE A RADIO ISN'T NECESSARY. BUT NOW IT HAS ESCALATED TO A CONTINUOUS NOISE THAT CAN BE HEARD OUTSIDE OF MY CAR AND GOES EVEN WHEN IT'S NOT ON-- I FEEL IT IS A SAFETY ISSUE. I ENDED UP TAKING OUT THE FUSE #79 AFTER READING OTHER PEOPLE WHO HAVE DONE SIMILARLY, AND CHECKING WITH MY OWNER'S MANUAL. I'M A BIT CONCERNED ABOUT DOING THIS SINCE THAT FUSE ALSO WORKS WITH THE HAZARD LIGHTS AND THE DOOR LOCKS. BUT WITH THE SOUND STILL GOING, I KNEW I HAD TO TAKE THE FUSE OUT OR COULDN'T DRIVE MY CAR TO WORK.

06/12/2019
Components: STRUCTURE,ENGINE
Incident Date: 06/08/2019
Crash: No
Fire: No
Vehicle Identification Number: 1FADP3K25DL******
Summary

TL* THE CONTACT LEASES A 2013 FORD FOCUS. WHILE DRIVING 25 MPH, THE HATCHBACK INDEPENDENTLY OPENED AND THE TRUNK AJAR WARNING INDICATOR ILLUMINATED. ADDITIONALLY, WHILE DRIVING, THE VEHICLE SUDDENLY STALLED WITHOUT WARNING. THE VEHICLE WAS RESTARTED AND WAS ABLE TO DRIVE NORMALLY. THE CONTACT DROVE THE VEHICLE TO HER RESIDENCE. THE CONTACT TOOK THE VEHICLE TO WILD WEST CHEVROLET (LOCATED AT 750 W GOLDFIELD AVE, YERINGTON, NV 89447)TO BE DIAGNOSED, BUT A FAILURE CODE COULD NOT BE FOUND. THE DEALER INFORMED THE CONTACT THAT THE CODE WAS ERASED. THE VEHICLE WAS NOT REPAIRED. THE CONTACT WAS INFORMED BY THE DEALER THAT THEY CALLED THE MANUFACTURER AND WERE INFORMED THAT THE VEHICLE WAS SAFE TO DRIVE. THE CONTACT ALSO STATED THAT THE FAILURE PREVIOUSLY OCCURRED AND THE VEHICLE WAS TAKEN TO AN AUTO PARTS STORE. THE STORE REPRESENTATIVE FOUND THE TRANSMISSION FRICTION ELEMENT STOCK A FAILURE CODE. THE CODE WAS CLEARED. WHILE DRIVING 25 MPH, THE CHECK ENGINE WARNING INDICATOR ILLUMINATED. THE APPROXIMATE FAILURE MILEAGE WAS 78,000.

06/11/2019
Components: FUEL/PROPULSION SYSTEM
Incident Date: 06/11/2019
Crash: No
Fire: No
Vehicle Identification Number: 1FADP3L98DL******
Summary

I RECEIVED A SAFETY RECALL IN DEC. 18 FOR CPV VALVE AND DEFORMED GAS TANK. THEY SAID PARTS WOULD BE IN BY END OF MARCH 2019 AS PER LETTER FROM FORD. I CALLED FORD TODAY AND THEY ARE APPARENTLY STILL WORKING WITH THEIR PARTS SUPPLIER AND THEY HAVE NO DATE TO CORRECT THIS PROBLEM. THIS IS A FOCUS ST AND THEY SAY ONLY FILL UP THE GAS TANK HALFWAY. WHY HAVE A RECALL IF THEY DON'T FIX THE PROBLEM? WHO IS PROTECTING THE CONSUMER? IS THERE AN ACTUAL TIME LIMIT TO GET THIS DONE?

06/11/2019
Components: AIR BAGS,ENGINE,FUEL/PROPULSION SYSTEM
Incident Date: 06/08/2019
Crash: No
Fire: No
Vehicle Identification Number: 1FADP3K25DL******
Summary

I JUST GOT THE CAR FROM DEALERSHIP WITH FINANCING IT, THEY DIDN'T KNOW NOTIFY ME, THAT THERE WAS AN UNFIXIBLE RECALL!!! I AM A SINGLE MOM, IT WAS MY LONG WAY TO GETTING A CAR, I WANT IT BE SAFE FOR ME AND MY DAUGHTER, I DON'T, IT WON'T EVEN LAST 6 YEARS, I AM REALLY UPSET!!!! PLEASE FIX INGEEN LIGHT POPS ON, HATCHBACK OPENS, AIRBAG IS PFF

06/10/2019
Components: POWER TRAIN,ENGINE
Incident Date: 06/10/2019
Crash: No
Fire: No
Vehicle Identification Number: 1FADP3F23DL******
Summary

ON FRIDAY, MAY 30. 2019, AROUND 5:00PM, I WAS DRIVING TO A FAMILY EVENT. I HAD JUST STOPPED FOR GAS ABOUT 15 MINUTES PRIOR TO THE INCIDENT HAPPENING. AS IBWAS DRIVING AND I CAME TO A STOP. JUST AS THE LIGHT TURNED GREEN, SIGNALING FOR ME TO GO, AND I RELEASED MY FOOT FROM THE BRAKE AND BEGAN TO ACCELERATE, MY CAR STALLED. I WAS IN THE MIDDLE OF A VERY BUSY INTERSECTION. I IMMEDIATELY PUT ON MY HAZARD LIGHTS, PUT MY CAR IN NEUTRAL, AND BEGAN PUSHING IT OUT OF THE STREET. THERE WAS SMOKE COMING FROM THE HOOD THAT EVENTUALLY DISSIPATED. I MADE SEVERAL ATTEMPTS TO RESTART MY CAR AND IT NEVER WOULD. I CALLED MY ROADSIDE ASSISTANCE PROVIDER AND HAD MY CAR TOWED HOME. I HAVE BEEN TRYING TO FIGURE OUT THE ISSUE WHEN TODAY I HAD A READER PLUGGED INTO MY CAR TO TEST FOR ANY ERROR CODES. SURELY, CODES P0100, P2227 AND P0456 ALL CAME UP. AS I RESEARCHED THESE CODES, I WAS BROUGHT TO THE NHTSA WEBSITE AND FOUND THID RECALL THAT I WAS NEVER NOTIFIED OF AND THERE'S NO REMEDY FOR. I AM WITHOUT TRANSPORTATION.

06/06/2019
Components: ELECTRONIC STABILITY CONTROL
Incident Date: 06/01/2019
Crash: No
Fire: No
Vehicle Identification Number: 1FADP3F2XDL******
Summary

AUDIO CONTROL MODULE FAILURE CAUSING EAR PIERCING NOISES AT ANY RANDOM MOMENT THAT TOTALLY DISRACTS THE DRIVER. ATTEMPT TO FILE THIS SAFETY CONCERN WAS NOT ACCEPTED BY AINSWORTH AND LEWIS AS IT WAS NOT ALREADY ON THEIR LISTING. THIS WAS REFERRED TO AS A COSMETIC PROBLEM BY LEWIS. IT IS MY UNDERSTANDING THIS DEFECT WILL NOT BE TAKEN SERIOUSLY UNTIL SEVERAL ACCIDENTS ARE CAUSED AND MANY LIVES ARE LOST DUE TO THIS SERIOUS PROBLEM. NO PROACTIVE ACTIVITY WITHIN NHTSA WHATSOEVER. IF THIS IS THE WAY NHTSA CONDUCTS THEIR OPERATIONS, I STRONGLY SUGGEST A COMPUTERIZED APPLICATION THAT WILL SIMPLY HANDLE LEWIS AND AINSWORTH'S JOBS. TAXPAYERS AND CONCERNED CITIZENS ARE GETTING NO VALUE FROM THESE POSITIONS WHATSOEVER.

05/30/2019
Components: STEERING
Incident Date: 05/04/2019
Crash: No
Fire: No
Vehicle Identification Number: 1FADP3E27DL******
Summary

TL* THE CONTACT OWNS A 2013 FORD FOCUS. WHEN THE VEHICLE WAS STARTED, THE STEERING WHEEL SEIZED AND THE STEERING ASSIST FAULT INDICATOR ILLUMINATED. THE FAILURE RECURRED. THE CONTACT CALLED BRANDON FORD AT 813-246-3673 (LOCATED AT 9090 E ADAMO DR, TAMPA, FL 33619) AND SCHEDULED AN APPOINTMENT. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE FAILURE MILEAGE WAS APPROXIMATELY 50,000.

05/27/2019
Components: ENGINE
Incident Date: 05/23/2019
Crash: No
Fire: No
Vehicle Identification Number: 1FTFW1ET9DK******
Summary

THE TRANSMISSION HAS BEEN GIVING US PROBLEMS SINCE WE GOT THE VEHICLE. RIGHT NOW, IT IS AGAIN IN THE SHOP. IT IS REPAIRED AND THEN THERE IS ANOTHER PROBLEM WITH THE SAME SYSTEM. WHEN WE TAKE IT INTO THE SHOP, NUMEROUS PROBLEMS SHOW UP. WE HAVE HAD THE VEHICLE FOR ONLY A LITTLE OVER A YEAR SO IT WOULD SEEM TO INDICATE THAT THERE ARE SERIOUS PROBLEMS.

05/27/2019
Components: UNKNOWN OR OTHER
Incident Date: 05/15/2019
Crash: No
Fire: No
Vehicle Identification Number: 1FADP3F21DL******
Summary

FOR AWHILE MY SPEAKERS WOULD MAKE A WEIRD POP NOISE ALMOST AS IF SOMEONE WAS DISCONNECTING AN AUX CORD AND THEN THE ENTIRE RADIO WOULD STOP WORKING. THE ONLY WAY TO MAKE IT WORK AGAIN WOULD BE TO TURN THE CAR ALL THE WAY OFF AND THEN BACK ON AGAIN. AS TIME WENT ON IT GOT WORSE. IT USED TO RANDOMLY MAKE A REALLY LOUD STATIC LIKE CRACKLING NOISE NO MATTER WHAT THE VOLUME WAS AT AND ID HAVE TO TURN THE RADIO OFF TO FIX IT. EVEN TURNING THE CAR OFF WOULDN'T WORK ANYMORE. NOW THE SCREEN IS BLANK AND THE RADIO DOESN'T WORK AT ALL. I CAN'T TURN THE RADIO OFF OR ON AND I CAN'T RECIEVE CALLS THROUGH SYNC ANYMORE. THIS ALL HAPPENED REGARDLESS IF MY CAR WAS IN MOTION OR IDLING

05/26/2019
Components: VISIBILITY/WIPER
Incident Date: 05/25/2019
Crash: No
Fire: No
Vehicle Identification Number: 1FADP3K21DL******
Summary

WHILE DRIVING AT HIGHWAY SPEEDS IN THE RAIN, FRONT WIPERS STOPPED WORKING CAUSING VISIBILITY ISSUES. REAR WIPERS CONTINUED TO WORK CORRECTLY. AFTER PARKING, WE TRIED THE WIPERS AGAIN, STILL WOULD NOT WORK. TRIED WIPERS AGAIN LATER IN DAY IN A GARAGE, THEY STILL WOULD NOT WORK. CHECKED FUSE, FUSE IS STILL GOOD. SWAPPED FUSE WITH ANOTHER KNOWN WORKING FUSE, BOTH FUSES WORKED BUT WIPERS STILL DID NOT WORK. LATER WIPERS STARTED WORKING WITHOUT PROMPT, AGAIN CAUSING VISIBILITY ISSUES AS IT WAS NOT RAINING, BUT WOULD NOT SLOW DOWN OR TURN OFF. SHUT CAR OFF, REMOVED KEY FROM IGNITION AND WIPERS CONTINUED TO RUN UNTIL FUSE WAS PULLED AGAIN.

05/24/2019
Components: LATCHES/LOCKS/LINKAGES
Incident Date: 05/23/2019
Crash: No
Fire: No
Vehicle Identification Number: 1FADP3N26DL******
Summary

TL* THE CONTACT OWNS A 2013 FORD FOCUS. WHILE DRIVING AND ATTEMPTING TO MAKE A TURN AT APPROXIMATELY 7 MPH, THE FRONT PASSENGER DOOR OPENED. THE CONTACT HAD TO STOP THE VEHICLE AND HAVE THE PASSENGER HOLD THE DOOR CLOSED. THE VEHICLE WAS TAKEN TO SUNRISE FORD (5435 US-1, FT PIERCE, FL 34982) WHERE IT WAS DIAGNOSED THAT THE DOOR LATCH FAILED AND NEEDED REPLACEMENT. THE CONTACT STATED THAT THE SAME DEALER REPLACED ALL FOUR DOOR LATCHES IN 2017 AS PART OF NHTSA CAMPAIGN NUMBER: 16V643000 (LATCHES/LOCKS/LINKAGES), BUT THE FAILURE RECURRED. THE MANUFACTURER WAS NOT NOTIFIED OF THE RECURRENCE. THE VEHICLE WOULD HAVE TO BE REPAIRED AT THE CONTACT'S EXPENSE. THE APPROXIMATE FAILURE MILEAGE WAS 77,000.

05/23/2019
Components: ENGINE,FUEL/PROPULSION SYSTEM
Incident Date: 08/23/2018
Crash: No
Fire: No
Vehicle Identification Number: 1FADP3E24DL******
Summary

TL* THE CONTACT OWNS A 2013 FORD FOCUS. WHILE DRIVING 55 MPH, THE VEHICLE DECELERATED AND LOST POWER IN THE MIDDLE OF TRAFFIC. THE CONTACT COASTED THE VEHICLE OFF THE ROAD. IN ADDITION, THE VEHICLE LEAKED FUEL. ALSO, WHEN THE CONTACT FILLED UP THE FUEL TANK, THE FUEL TANK GAUGE WOULD NOT MOVE. CURRENTLY, THE VEHICLE WOULD NOT START AND THE CHECK ENGINE INDICATOR ILLUMINATED. THE CONTACT CALLED BILL NIGHT FORD (9607 S MEMORIAL DR, TULSA, OK 74133, (918) 526-2400), BUT THE DEALER WOULD NOT SCHEDULE A TOW TRUCK TO RETRIEVE THE VEHICLE. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURES AND DID NOT ASSIST. THE FAILURE MILEAGE WAS 141,000.

05/23/2019
Components: FUEL/PROPULSION SYSTEM
Incident Date: 10/17/2018
Crash: No
Fire: No
Vehicle Identification Number: 1FADP3L9XDL******
Summary

FIRST SIGN OF AN ISSUE WAS THE CHECK ENGINE LIGHT ILLUMINATING IN OCTOBER OF 2018. SHORTLY AFTER THE ENGINE RANDOMLY STARTED LOSING POWER AND SHUTTING DOWN COMPLETELY AT RANDOM INTERVALS. IT COULD EITHER BE WHILE DRIVING OR SITTING AT A STOP LIGHT. I GO TO ACCELERATE AND NOTICE THE ENGINE HAS SHUT OFF. THE CAR WILL FREQUENTLY BEHAVE AS IF IT HAS REDUCED POWER WHEN PUSHING THE ACCELERATOR PEDAL. THE RPMS OF THE CAR WILL ALSO RANDOMLY FLUCTUATE AS THE CAR IS STRUGGLING TO GET ENOUGH FUEL TO KEEP IT RUNNING WHICH ALSO BRINGS A VERY ROUGH IDLE. THE RPMS DO NOT CLIMB AS QUICKLY AND THE ENGINE HAS A LOW RUMBLE TO IT SOUNDING LIKE IT IS STRUGGLING. THIS IS ALSO ACCOMPANIED BY WHAT SOUNDS LIKE BACKFIRES COMING FROM THE EXHAUST. WHEN REFUELING AND PUTTING THE GAS PUMP INTO THE CAR THERE IS A LARGE HIGH PRESSURE RELEASE FROM THE GAS TANK. UPON TRYING TO RESTART THE CAR THE STARTER MOTOR HAS TO SPIN FOR AN EXTRA 5 SECONDS OR SO UNTIL THE ENGINE TURNS ON. WHEN IT DOES TURN ON IT SPUTTERS AND STRUGGLES TO GET TO A STABLE IDLE RPM.

05/22/2019
Components: ELECTRICAL SYSTEM,EXTERIOR LIGHTING,SERVICE BRAKES
Incident Date: 12/31/2013
Crash: No
Fire: No
Vehicle Identification Number: 1FADP3E26DL******
Summary

PASSENGER SIDE TAIL LIGHT IS OUT (BRAKE LIGHT BULB FAULT WARNING LIGHT IS ON). AFTER SEVERAL BULB CHANGES, THE BRAKE LIGHT EITHER DOES NOT COME ON OR IT BURNS OUT VERY QUICKLY. AN ON-LINE SEARCH REVEALED THAT THIS IS A COMMON PROBLEM AND FORD HAS DONE NOTHING ABOUT THIS SAFETY CONCERN. I DO NOT KNOW WHEN THIS PROBLEM FIRST STARTED BECAUSE IT MAY HAVE BEEN A LONG TIME BEFORE SOMEONE ELSE NOTICED IT AND ALERTED ME. THE PROBLEM IS PRESENT AS SOON AS THE KEY IS TURNED ON.

05/22/2019
Components: FUEL/PROPULSION SYSTEM
Incident Date: 10/22/2018
Crash: No
Fire: No
Vehicle Identification Number: 1FADP3E26DL******
Summary

FORD HAS NOT ACTED ON THEIR RECALL (FORD RECALL #) 18S32, FOR OVER 7 MONTHS.

05/22/2019
Components: POWER TRAIN
Incident Date: 05/22/2019
Crash: No
Fire: No
Summary

THE CAR JERKS AND SHUTTERS WHEN TAKING OFF FROM A COMPLETE STOP. THIS IS WORSE WHEN THE A/C IS ON. WHEN ACCELERATING THE CAR WILL JERK BETWEEN SHIFTING GEARS CAUSING THE CAR TO MOVE SLOWER AT TAKE OFF WHICH HAS ALMOST CAUSED MULTIPLE ACCIDENTS.

05/20/2019
Components: ELECTRICAL SYSTEM,SEATS,FUEL/PROPULSION SYSTEM
Incident Date: 05/20/2019
Crash: No
Fire: No
Vehicle Identification Number: 1FADP3K27DL******
Summary

ONE DAY WHILE FILLING CAR UP.. I NOTICED A FEW DROPS OF GAS ON THE GROUND AFTERWARDS. TODAY I WANTED TO ADD $8 TO MY GAS TANK. THE MOMENT I STARTED PUMPING THE GAS STARTED COMING OUT. I TRIED A FEW TIMES TO CONTINUE BUT I KEPT COMING OUT.

05/20/2019
Components: STEERING
Incident Date: 05/20/2019
Crash: No
Fire: No
Vehicle Identification Number: 1FAHP3H28CL******
Summary

POWER STEERING FAULT NUMEROUS TIMES AND CAR HAS TO BE SHUT OFF AND RESTARTED SOMETIMES MULTIPLE TIMES TO GET POWER STEERING TO WORK SO THE CAR IS DRIVEABLE

05/19/2019
Components: STEERING
Incident Date: 05/17/2019
Crash: No
Fire: No
Vehicle Identification Number: 1FADP3K23DL******
Summary

MY 2013 FORD FOCUS HATCHBACK POWER STEERING STOP WORKING! THIS IS NOT GOOD BECAUSE NOW I HAVE NO CHOICE BUT TO HIT SOMETHING BECAUSE I CAN NO LONGER MANEUVER AROUND IT. THE CAR IS HARD TO STEER AND SHOULD NOT HAPPEN ON ANY VEHICLE! LUCKILY THIS HAPPENED HOURS AFTER GETTING HOME FROM WORK. NOW I HAVE TO DRIVE MY CAR LIKE THIS UNTIL I PAY IT OFF OR TRADE IT IN! THAT'S CRAZY AND I HAVE FOUND OUT THAT I AM NOT THE ONLY ONE THAT HAD THIS ISSUE!

05/17/2019
Components: POWER TRAIN
Incident Date: 01/01/2013
Crash: No
Fire: No
Vehicle Identification Number: 1FADP3J23DL******
Summary

WHILE IN MOTION ON A HIGHWAY OR STREET, THE VEHICLE HESITATES AND SHUTTERS AS THOUGH THE TRANSMISSION ISN'T ENGAGING CORRECTLY, WHICH CAUSES THE VEHICLE TO EITHER ACCELERATE TOO QUICKLY OR NOT ACCELERATE AT ALL SOMETIMES AND WHILE STOPPED AT A TRAFFIC LIGHT THIS VEHICLE WILL AND DOES SHUTTER AND HESITATE TO GO FORWARD WHEN THE TRAFFIC LIGHT TURNS GREEN TO GO, WHICH IN TURN ALLOWS THE VEHICLE BEHIND IT TO ASSUME MY VEHICLE IS IN MOTION AT THE CORRECT SPEED FOR THEM TO FOLLOW WHEN IT IS NOT. I HAVE TO BE CAREFUL WHEN PULLING ONTO A HIGHWAY THAT THERE IS NO OTHER VEHICLES COMING FOR QUITE A DISTANCE SO I CAN PULL ONTO THE HIGHWAY SAFELY WITHOUT MY VEHICLE HESITATING TO GO FORWARD OR SHUTTERING, WHICH IS A HUGE SAFETY HAZARD FOR MYSELF AND MY PASSENGERS. THIS IS A VERY DANGEROUS SITUATION TO BE PUT IT, AND IT SCARES ME TO EVEN DRIVE THE CAR. THE CAR HAS ONLY 40,000 MILES ON IT AND SHOULD NEVER BE DOING THIS. I'VE HAD IT TO DIFFERENT REPAIR SHOPS TO SEE WHAT COULD BE WRONG AND EVERY ONE OF THEM HAVE TOLD ME TO CONTACT THE DEALERSHIP WHERE I PURCHASED IT, AND I'VE DONE THAT AND THEY SAY "THERES NOTHING THEY CAN DO, TO CONTACT YOU". I WOULD LIKE TO JUST TRADE IT OFF, BUT, I WOULD FEEL HORRIBLE IF SOMEONE ELSE GOT IT AND ENDED UP IN A SERIOUS/FATAL CAR ACCIDENT BECAUSE OF THIS ISSUE. PLEASE HELP ME FIGURE OUT WHAT IS GOING ON AND WHAT TO DO ABOUT IT. THERE HAS BEEN OTHER SIMILAR PROBLEMS WITH OTHER FORD FOCUS VEHICLES THAT HAVE BEEN RECALLED, BUT I'VE NOT RECEIVED A RECALL ON MINE AS OF YET AND I HONESTLY BELIEVE THAT SOMETHING NEEDS TO BE DONE BEFORE SOMEONE GETS SERIOUSLY INJURED OR DIES DUE TO THIS MAJOR MALFUNCTION.

05/15/2019
Components: POWER TRAIN
Incident Date: 06/01/2015
Crash: No
Fire: No
Vehicle Identification Number: 1FADP3F26DL******
Summary

TL* THE CONTACT OWNS A 2013 FORD FOCUS. WHILE ACCELERATING FROM A STOP OR ATTEMPTING TO SWITCH LANES, THE VEHICLE HESITATED. THE FAILURE RECURRED AND THE VEHICLE SHUT DOWN, BUT LATER RESTARTED. ALSO, THE CHECK ENGINE INDICATOR ILLUMINATED. THE CONTACT CALLED HALL FORD ELIZABETH CITY AT 877-475-0723 (LOCATED AT 1310 N ROAD ST, ELIZABETH CITY, NC 27909) AND WAS INFORMED TO BRING THE VEHICLE TO THEIR FACILITY. THE VEHICLE WAS NOT TAKEN TO THE DEALER. THE MANUFACTURER WAS CALLED, BUT THE REPRESENTATIVE WAS DIFFICULT TO UNDERSTAND. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE FAILURE MILEAGE WAS NOT PROVIDED.

05/14/2019
Components: FUEL/PROPULSION SYSTEM
Incident Date: 08/01/2018
Crash: No
Fire: No
Vehicle Identification Number: 1FADP3F26DL******
Summary

I AM HAVING AN ISSUE WITH FILLING MY CAR WITH GASOLINE. IT CAN TAKE ME UP TO 20 MINUTES TO PUT $10 WORTH OF GAS IN THE CAR. THE GAS NOZZLE CONSTANTLY WILL CLICK OFF WHEN I AM FILLING THE TANK. IT DOES NOT MATTER IF I AM DOING IT MANUALLY OR IF I SET THE GAS NOZZLE TO THE AUTOMATIC FEATURE. I HAVE TO CONTINUALLY DEPRESS THE NOZZLE TO FILL MY CAR AND IT CONSTANTLY CLICKS OFF. I HAVE TRIED DIFFERENT GAS STATIONS, AND I WILL TRY TO HOLD THE NOZZLE IN DIFFERENT WAY, BUT IT NEVER WORKS PROPERLY.

05/14/2019
Components: SERVICE BRAKES
Incident Date: 05/11/2019
Crash: No
Fire: Yes
Vehicle Identification Number: 1FADP3F29DL******
Summary

I WAS DRIVING DOWN THE HIGHWAY WHEN MY VEHICLE STARTED LAGGING AND THE RPM WAS GOING UP TO 60. STOP AT RED LIGHT THE PASSENGER SIDE FRONT WHEEL CAUGHT A FIRE. BRAKE CALIBER LOCKED

05/14/2019
Components: VEHICLE SPEED CONTROL,FUEL/PROPULSION SYSTEM
Incident Date: 01/09/2019
Crash: No
Fire: No
Vehicle Identification Number: 1FADP3F2XDL******
Summary

STALLING

05/13/2019
Components: POWER TRAIN,ENGINE
Incident Date: 05/07/2019
Crash: No
Fire: No
Vehicle Identification Number: 1FADP3F26DL******
Summary

WHEN ACCELERATING THE CAR MAKES A LOUD NOISE WHEN TRYING TO SHIFT AND HESITATES WHEN GIVING IT GAS. CAR WAS PURCHASED IN JAN 2019 AND HAD BEEN DOING THIS SINCE WE OWNED THE CAR.

05/13/2019
Components: POWER TRAIN
Incident Date: 04/24/2019
Crash: No
Fire: No
Vehicle Identification Number: 1FADP3F21DL******
Summary

TRANSMISSION FAILS TO ENGAGE, SKIPS GEARS, ACCELERATOR DOES NOT MOVE CAR INITIALLY BUT WILL REV HIGH THEN ENGAGE. MULTIPLE REPAIR ATTEMPTS HAVE FAILED TO CORRECT THE SITUATION FROM REPLACED CLUTCH PLATES TO TCM REPLACEMENTS TO REPROGRAMS OF THE MODULE.

05/13/2019
Components: POWER TRAIN,STRUCTURE,FUEL/PROPULSION SYSTEM
Incident Date: 01/01/2015
Crash: No
Fire: No
Vehicle Identification Number: 1FADP3F26DL******
Summary

TAKATA RECALL

05/12/2019
Components: POWER TRAIN,ELECTRICAL SYSTEM,ENGINE
Incident Date: 05/02/2019
Crash: No
Fire: Yes
Vehicle Identification Number: 1FADP3K28DL******
Summary

SINCE IVE PURCHASED MY FORD FOCUS BACK IN 2013 I HAVE TAKEN THE CAR BACK TO FORD DEALERSHIP ON NUMEROUS OCCASIONS IN RELATION TO THE FAULTY TRANSMISSION AND ELECTRICAL ISSUES. ON MY 5TH ATTEMPT MY TRANSMISSION WAS REPLACED. THIS WAS AROUND THE END OF 2017 TO 2018. ON MAY 2ND 2019 I WAS DRIVING TO WORK AND AS SOON AS I TURNED ON THE CAR THE WINDSHEILD WIPERS STARTED TO GO OFF AND FOR SOME REASON I COULD NOT TURN THEM OFF. ONCE I ARRIVED ONTO MY WORK CAMPUS I TURNED THE CORNEE TO PARK MY CAR... WHEN ALL OF A SUDDEN MY CAR FLASHED AN ERROR MESSAGE ON MY DASH STATING THE FOLLOWING, " TRANSMISSION FAILURE REPAIR NOW". I CALMLY PARKED THE CAR AND WITHIN SECONDS OF TURNING OFF THE CAR I SEE SMOKE AND THEN FLAMES FROM THE BOTTOM OF MY ENGINE HOOD. I QUICKLY EXITED THE CAR ABD THE FLAMES GOT BIGGER AND BIGGER. THE FIRE DEPARTMENT WAS CALLED AND THE HAD TO SMASH THE BACK WINDOW DUE TO THE FLAMES THAT HAD OVER TAKEN THE FRONT OF THE CAR. UNFORTUNETLY MY CAR IS NOT A TOTAL LOSS. I WAS AT THE END OF MY CONTRACT AGREEMENT WITH FORD AND INLY HAVING TO PAY 6400 LEFT ON MY LOAN. IVE CALLED THEIR CUSTOMER SERVICE TO COMPLAIN AND SEE WHAT CAN BE DONE AND WAS TOLD I WOULD GET A LETTER IN 2 WEEKS BY THEIR LEGAL COUNCIL. THIS HAS CAUSED ME TO DELAY MY ENTRY INTO NURSING SCHOOL SINCE NOW I HAVE TO WORK TO HANDLE THE CAR THE NEW CAR I JUST HAD TO BUY. I NEED TRANSPORTATION FOR WORK AND FORD TOOK THAT FROM ME. IVE NOW SEEKED OUT A LAWYER TO SEE WHAT CAN BE DONE. WITH ALL THE TIMES I ASKED FOR HELP AND I ENDED UP SEEING MY CAR GO UP IN SMOKE. IM JUST SO THANKFUL I WAS ABLE TO GET OUT IOF THE CAR IN TIME. BUT BELIEVE ME IM STILL SHAKEN AND THIS HAS CAUSED ME TO NEVER BUY FORD AGAIN.

05/10/2019
Components: FUEL/PROPULSION SYSTEM
Incident Date: 04/04/2018
Crash: No
Fire: No
Vehicle Identification Number: 1FADP3K25DL******
Summary

MANUFACTURER RECALL NUMBER18S32 NHTSA RECALL NUMBER18V735 OUR VEHICLE'S FUEL TANK COLLAPSED OVER A YEAR AGO AND WE ARE UNABLE TO FULLY USE THE VEHICLE. FORD DOESN'T APPEAR TO BE PROVIDING NECESSARY PARTS TO DEALERS FOR REPAIR. WE ARE GETTING NOWHERE AND THE CAR IS UNSAFE. PERHAPS YOU CAN COMPEL FORD TO FIX THIS RECALL IN A MORE TIMELY MANNER. I SUSPECT THERE ARE OTHERS WITH THE SAME PROBLEM. THANK YOU IN ADVANCE.

05/09/2019
Components: POWER TRAIN
Incident Date: 05/07/2019
Crash: No
Fire: No
Vehicle Identification Number: 1FADP3K22DL******
Summary

WE BOUGHT OUR 2013 FORD FOCUS ST IN FEBURARY 2017. STARTING IN 2018 SOMETIMES IT WOULDN'T D GO IN REVERSE. IT ALSO STARTED HESITATING WHILE WE ARE DRIVING OR PULLING OUT IN TRAFFIC. NOW IN 2019 IT WILL COMPLETELY LOSE POWER GOING DOWN THE HIGHWAY OR JUST THE STREET AND LEAVE US STRANDED. WE HAVE REPLACED THE BATTERY AND HAVE HAD OTHER RECALLS ADDRESSED. I HAVE SEEN A RECALL FOR THE WIRING HARNESS BUT IT DOESN'T SHOW UP WITH OUR VIN NUMBER. IT WAS MANUFACTURED JAN 1ST 2013. THIS CAR IS VERY UNRELIABLE. YOU NEVER KNOW IF WILL TURN ON AND IF IT DOES IT MAY MAKE IT A MINOR OR 10+ MILES.

05/09/2019
Components: UNKNOWN OR OTHER,ELECTRONIC STABILITY CONTROL,FUEL/PROPULSION SYSTEM
Incident Date: 05/07/2019
Crash: No
Fire: No
Vehicle Identification Number: 1FADP3F25DL******
Summary

I'M AT THE TAIL END OF A BUYBACK FOR MULTIPLE RECALL ISSUES THAT SEEM TO BE UNFIXABLE. THEY HAD ALSO REPLACED A WEEK ENGINE MOUNT THAT IS FAILING NOW THEY HAD TO REPLACE A SAFETY RECALL FOR GAS FUEL. ALL OF WHICH IN THE PAST DOWNTOWN FORD IN SACRAMENTO DID FOR FREE AND NOW THEY ARE TRYING TO CHARGE ME $1300 TO FIX THE RECALLS AND REPAIRS THAT THEY HAD DONE WITHOUT MY KNOWLEDGE. SINCE IT WAS ORDERED TO THEM BY YOU GUYS. AND NOW THEY ARE SAYING AT FUTURE FORD OF SACRAMENTO OFF OF MADISON AVENUE THAT THEY WILL NOT FIX IT FOR FREE AND THAT THEY ARE GOING TO TRY AND TAKE IT OUT OF MY SETTLEMENT WHEN THEYARE SCAM ARTISTS AND ARE CHARGING ME WAY MORE THAN ANY PART NEEDS TO BE. AND I'M ALSO BEING LIED TO BY FORD WRAP WHO TOLD ME THEY WERE GOING TO PAY FOR THE PARTS AND THEY WERE ALSO GOING TO PUT ME IN A RENTAL. ALL OF WHICH WAS A LIE. I HAVE LOST HUNDREDS OF DOLLARS IN WAGES I'VE HAD A TON OF PAIN AND SUFFERING FROM HAVING TO BE LIED TO OVER AND OVER AGAIN AND THINKING I AM BEING HELPED WHEN IN FACT ALL THEY'RE DOING IS TRYING TO TAKE MY MONEY AND PUT ME IN A UNSAFE CAR THAT COULD'VE KILLED ME OR MY LOVED ONES MULTIPLE TIMES BECAUSE OF THEIR NEGLIGENCE AND THEY ARE NOT BEING HELD LIABLE

05/09/2019
Components: POWER TRAIN
Incident Date: 02/20/2019
Crash: No
Fire: No
Vehicle Identification Number: 1FADP3F23DL******
Summary

HAVING ISSUES WITH THE TRANSMISSION SHUTTERING AND DELAYS IN RESPONSE. WE WERE CROSSING A BUSY HIGHWAY NOT LONG AGO AND AS WE PULLED ONTO THE HIGHWAY THE CAR STARTED VIBRATING AND SHUTTERING UNCONTROLLABLY AND WOULD BARELY MOVE. WE ALMOST GOT HIT TRYING TO GET ACROSS. WE HAVE HAD THIS TRANSMISSION FIXED MULTIPLE TIMES FOR THE SAME ISSUE. THIS CAR IS NOT SAFE!

05/08/2019
Components: UNKNOWN OR OTHER
Incident Date: 05/07/2019
Crash: No
Fire: No
Vehicle Identification Number: 1FADP3K29DL******
Summary

THE CAR TENDS TO SHUDDER AS IT ACCELERATES, SOMETIMES MORE, SOMETIMES LESS. THERE WAS A RECALL ISSUED ABOUT 6 MONTHS AGO FOR THE CAR WHICH MIGHT BE RELATED TO THIS (NHTSA RECALL NUMBER 18V735), BUT THERE IS STILL NO AVAILABLE REMEDY FOR THE PROBLEM, WHICH SEEMS LIKE A PROBLEM IN ITSELF.

05/08/2019
Components: POWER TRAIN
Incident Date: 02/20/2018
Crash: No
Fire: No
Vehicle Identification Number: 1FADP3E28DL******
Summary

IM HAVING PROBLEMS WITH MY CAR'S TRANSMISION. I BOUGHT IT WHEN IT HAD 53K MILES ON IT, NOW IT HAS 69K. THE PROBLEM HAS BEEN THERE SINCE I PURCHASED IT. THE CAR HESITATES WHEN SHIFTING THROUGH GEARS, THE ENGINE REVVS UP BUT THE TRANSMISION WILL NOT RESPOND AS NORMAL, IT SLIPS/HESITATES. WHILE DRIVING ON HIGHWAYS IT SOMETIMES DISPLAYS A WARNING SAYING "TRANSMISION OVERHEATING PULL OVER AND TURN ENGINE OFF". I BELIEVE THIS IS A MAJOR SAFETY ISSUE. I SPOKE WITH FORD DEALERSHIP AND THEY SAID THE WARRANTY DOES NOT COVER THIS. THEY ARE INSTRUCTING TO REPLACE THE CLUCTH.

05/07/2019
Components: STRUCTURE
Incident Date: 05/06/2019
Crash: No
Fire: No
Vehicle Identification Number: 1FADP3F2XDL******
Summary

I RECEIVED A RECALL NOTICE IN THE MAIL , NOTICE# 16S30/NHTSA RECALL 16V-643 MAY, 2017 AND IN DOING SO I NOTIFIED THE VICKSBURG FORD DEALERSHIP HERE AND SCHEDULED A APPOINTMENT TO HAVE MY VEHICLE CHECKED, AND THE PART MADE IT HERE TUESDAY 5/30/17) AND IT WAS REPAIRED I WAS TOLD. NOW YESTERDAY AS I TRIED TO CLOSE MY DOOR IT WOULD NOT LATCH SO I TOOK IT BACK TO THE FORD CO TO HAVE IT CHECKED AGAIN TO SEE WHAT THE PROBLEM WAS. I WAS TOLD THAT THERE IS NO RECALL EXISTS. OF COURSE NOT IT WAS IN 2017 THAT I CAME OUT AND IT WAS SUPPOSE TO HAVE BEEN REPAIRED, BUT THE PROBLEM IS IT HAS HAPPENED NOW. WHEN I TOOK MY CAR OUT THERE AT THE TIME I WAS ONLY FOLLOWING WHAT I WAS INSTRUCTED TO DO, NOW THE WANT ME TO PAY FOR IT BECAUSE THE SERVICEMAN TOLD ME , HE DID NOT THINK FORD WOULD PAY FOR IT BECAUSE IT IS NOT ON NOTICE AT THIS TIME. THEY WANT ME TO PAY $197.50 PLUS TAX AND $110.00 LABOR CHARGE. I DONOT FEEL THAT THIS IS RIGHT, BECAUSE THEY WAS PAID FOR DOING THE JOB IN MAY, 2017 EVENTHOUGH AT THE TIME I WAS NOT EXPERIENCING THE PROBLEM AT THE TIME, AND IT IS HAPENING NOW THEY NEED TO CORRECT THE PROBLEM. I CANNOT RIDE AROUND WITH A DOOR THE IS NOT SHUT PROPERLY. NOW I AM STILL TRYING TO FIND MY RECEIPT FOR THE REPAIR, AND THEY DO HAVE A RECORD OF IT BECAUSE THE SECRETARY TOOK A FORLDER WITH THE SERVICE TICKET BACK IN THE BACK TO THE SERVICEMAN BUT HE ACTED LIKE THAT WAS NOT THE RECALL TICKET. I AM GOING TO CONTINUE TO LOOK FOR MY RECEIPT BUT IN THE MEANTIME I NEED TO GET THIS PROBLEM FIXED. I DONOT FEEL THAT THEY NEEDS TO BE PAID TWICE WHEN THE PROBLEM IS OBVIOUS TODAY. IT WAS A SAFETY RECALL ISSUED IN ACCORDANCE WITH THE FEDERAL LAW AND I AM ENTITLED TO THAT SAFEY RECALL ACT. LUCKILY I HAD JUST MADE IT TO MY HOUSE AND PARKED WHEN I NOTICED THAT THE DOOR WOULD NOT SHUT, I HAVE ONLY THE ONE VEHICLE AND IT IS DRIVEN EVERYDAY TO WORK, ERRANDS. NOT GOOD. THX YOU. .

05/07/2019
Components: STEERING
Incident Date: 05/07/2019
Crash: Yes
Fire: No
Vehicle Identification Number: 1FADP3K22DL******
Summary

TL* THE CONTACT OWNS A 2013 FORD FOCUS. WHILE MAKING A LEFT TURN, THE STEERING WHEEL SEIZED WITHOUT WARNING AND BECAME DIFFICULT TO TURN. AS A RESULT, THE CONTACT CRASHED INTO A MEDIAN. THERE WERE NO INJURIES. THE CONTACT WAS ABLE TO DRIVE THE VEHICLE HOME AS THE POWER STEERING AND OIL WARNING INDICATORS ILLUMINATED. THE VEHICLE WAS TOWED TO AN INDEPENDENT MECHANIC, BUT WAS NOT DIAGNOSED OR REPAIRED. THE DEALER AND MANUFACTURER WERE NOT NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 120,000.

05/06/2019
Components: ELECTRICAL SYSTEM
Incident Date: 04/28/2019
Crash: No
Fire: No
Vehicle Identification Number: 1FADP3K27DL******
Summary

RADIO WILL CUT OUT AND THEN SOUND LIKE WIRES ARE SIZZLING AND WONT PLAY.THE VEHICLE IS IN MOTION.AND EVEN WHEN ITS TURNED OF THE SIZZLING SOUND IS STILL THERE.

05/06/2019
Components: STEERING
Incident Date: 05/02/2019
Crash: No
Fire: No
Vehicle Identification Number: 1FADP3K24DL******
Summary

POWER STOPPED OPERATING WHILE DRIVING. IT HAD SUDDENLY BECOME VERY DIFFICULT TO TURN THE STEERING WHEEL. THIS IS DANGEROUS ESPECIALLY FOR A SMALLER PERSON, THE STEERING WHEEL IS ALMOST IMPOSSIBLE TO TURN.

05/02/2019
Components: POWER TRAIN
Incident Date: 04/30/2019
Crash: No
Fire: No
Vehicle Identification Number: 1FADP3F29DL******
Summary

I WAS DRIVING ON A CITY WHEN I THE CAR SHIFTED GEARS. I CONTINUED TO DRIVE IT NOT THINKING ANYTHING OF IT. ONCE I CAME TO A POINT WHEN I HAD TO REVERSE, I REALIZED THAT'S MY CAR DID NOT WANT TO MOVE BACK WARDS EVEN WHEN I USED THE GAS.

05/01/2019
Components: FUEL/PROPULSION SYSTEM
Incident Date: 04/06/2019
Crash: No
Fire: No
Vehicle Identification Number: 1FADP3F20DL******
Summary

MY FUEL LINE AND FUEL NECK WENT OUT ON ME I WAS DRIVING AND ANOTHER PERSON WAIVED AT ME AND SAID THEY SAW SPARKS COMING FROM THE CAR I WAS IN THE MIDDLE OF THE ROAD AND THEN THE CALL STOP I WAS LOW ON GAS SO I THOUGH I RAN OUT OF GAS GOT GAS AND THE GAS RAN THROUGH TO THE GROUND I HAD NO WARNING IT JUST HAPPEN I CALLED MY MECHANIC HE WAS THE ONE THAT TOLD ME ABOUT THE FUEL LINE AND FUEL NECK HE SAID THAT WAS VERY DANGEROUS BECAUSE THE GAS WAS RUNNING OUT I JUST THANK GOD IT DID NOT BLOW UP WITH ME OR MY GRAND KIDS LOOKS AGAIN I THANK GOD MY FAMILY HAS ALWAYS BEEN A FORD FAMILY BUT I HAVE HAS SO MANY ISSUES WITH THIS CAR IM NOT A HAPPY CAMPER WITH MY FORD FOCUS BUT I CAN'T AFFORD RIGHT NOW TO GET ANOTHER VEHICLE I HAVE A LITTLE OVER A YEAR TO PAY THIS OFF I'M UNSIDE DOWN AND HAVE TO KEEP IT BUT NOT HAPPY ABOUT FORD YOU GUYS HAVE PUT OUT GREAT CARS WHAT HAPPEN TO THE 2013 FORD FOCUS SE

04/27/2019
Components: ELECTRICAL SYSTEM
Incident Date: 04/15/2019
Crash: No
Fire: No
Vehicle Identification Number: 1FADP3K27DL******
Summary

MY STEREO HAS DECIDED TO TERRORIZE ME WITH LOUD POPPING, CRACKLING, AND WHITE NOISE. IN THE BEGINNING MY STEREO WOULD MAKE A LOUD POP AND THEN NOT EMIT ANY SOUND. THE DISPLAY WOULD WORK, AND I COULD CHANGE THE STATIONS, INPUTS, AND VOLUME, BUT NO NOISE WOULD COME OUT OF THE SPEAKERS. I WOULD SIMPLY TURN THE CAR OFF AND BACK ON AND THE PROBLEM WOULD BE RESOLVED. SINCE, THIS GREMLIN HAS TRANSFORMED INTO A CREATURE OFF A "PREDATOR" MOVIE. NOW WHEN I START MY CAR, THE MUSIC MAY PLAY FOR A COUPLE SECONDS AND THEN THE LOUD POPPING TAKES OVER. WHETHER THE VOLUME IS ON "1" OR "10" THE NOISE IS JUST AS LOUD AND STARTLING. I WOULD SIMPLY TURN OFF THE POWER TO THE STEREO, BUT THIS DID NOT SEEM TO ALLEVIATE ANYTHING. ALTHOUGH NOT AS CONSISTENT, THE NOISE SEEMS TO INTERMITTENTLY COME EVEN IF THE CAR IS TURNED OFF AND THE KEY NOT IN THE IGNITION. AS STATED, THIS NOISE IS VERY LOUD AND STARTLING. IT STARTLED ME ENOUGH THAT I ACCIDENTALLY JERKED THE WHEEL OUT OF REFLEX WHILE DRIVING DOWN THE HIGHWAY YESTERDAY. MUSIC IS A LUXURY, BUT HAVING THE CRAP SCARED OUT OF YOU BY YOUR OWN CAR WHILE DRIVING IS A GIANT SAFETY ISSUE!!

04/19/2019
Components: FUEL SYSTEM, GASOLINE,POWER TRAIN
Incident Date: 02/17/2019
Crash: No
Fire: No
Vehicle Identification Number: 1FADP3F28DL******
Summary

TL* THE CONTACT OWNS A 2013 FORD FOCUS. WHILE AT A STOP LIGHT, THE VEHICLE STALLED WITHOUT WARNING. THE CONTACT WAS ABLE TO COAST THE VEHICLE TO THE SIDE OF THE ROAD. SHE WAITED TEN MINUTES, RESTARTED THE VEHICLE, AND WAS ABLE TO DRIVE NORMALLY. THE CONTACT STATED THAT THE VEHICLE DROVE VERY SLOWLY AND FAILED TO ACCELERATE. THE CONTACT DROVE THE VEHICLE TO KIRK AUTO CO (LOCATED AT 235 STATE HWY 7 FRONTAGE RD, GRENADA, MS 38901, (888) 480-6177) WHERE IT WAS DIAGNOSED THAT AN UNKNOWN SWITCH FROM THE TRANSMISSION NEEDED TO BE REPLACED. THE VEHICLE WAS REPAIRED. THE FAILURE RECURRED AND THE VEHICLE WAS TAKEN BACK TO THE DEALER. THE CONTACT WAS INFORMED THAT THE CLUTCH AND TRANSMISSION NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE VIN WAS INCLUDED IN NHTSA CAMPAIGN NUMBER: 18V735000 (FUEL SYSTEM, GASOLINE). THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 104,704.

04/18/2019
Components: STRUCTURE
Incident Date: 04/17/2019
Crash: No
Fire: No
Vehicle Identification Number: 1FADP3F29DL******
Summary

TL* THE CONTACT OWNS A 2013 FORD FOCUS. THE CONTACT STATED THAT THE FRONT DRIVER'S DOOR DID NOT CLOSE AND "FRONT DRIVER'S DOOR OPEN" APPEARED ON THE INSTRUMENT PANEL. THE CONTACT CALLED TOM PECK FORD OF HUNTLEY AT 847-669-6060 (LOCATED AT 13900 AUTOMALL DR, HUNTLEY, IL 60142) WHERE IT WAS DETERMINED THAT THERE WAS NO RECALL. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE AND REFERRED THE CONTACT TO THE DEALER. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE FAILURE MILEAGE WAS APPROXIMATELY 78,000.

04/16/2019
Components: POWER TRAIN
Incident Date: 04/01/2019
Crash: No
Fire: No
Vehicle Identification Number: 1FADP3F21DL******
Summary

COULDN'T SHIFT, SLOW SHIFTING, WON'T GO INTO GEAR, WON'T COME OUT OF GEAR. WON'T CRANK, WON'T MOVE. THIS HAPPENED OVER A PERIOD OF 4 YEARS

04/16/2019
Components: STEERING
Incident Date: 04/08/2019
Crash: No
Fire: No
Vehicle Identification Number: 1FADP3K24DL******
Summary

TL* THE CONTACT OWNS A 2013 FORD FOCUS. WHILE THE CONTACT'S DAUGHTER WAS DRIVING 45 MPH, THE STEERING WHEEL SEIZED WITHOUT WARNING. THE DRIVER MANAGED TO STEER THE VEHICLE HOME. THE DEALER AND MANUFACTURER WERE NOT MADE AWARE OF THE FAILURE. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE FAILURE RECURRED. THE FAILURE MILEAGE WAS 61,000.

04/15/2019
Components: POWER TRAIN
Incident Date: 04/13/2019
Crash: No
Fire: No
Vehicle Identification Number: 1FADP3K27DL******
Summary

TRANSMISSION CLUTCH SHUDDERING/CHATTERING ON ACCELERATION, PRIMARILY IN 1ST AND 2ND GEAR. WORSE WHEN AMBIENT TEMP IS WARMER. SLAMS INTO GEAR, SOMETIMES BREAKING TIRES LOOSE ON PAVEMENT. ONLY OWNED THIS CAR FOR 1 WEEK. MILEAGE IN THE 70K RANGE. ESPECIALLY DANGEROUS PULLING OUT ON A TURN. CAR WILL JERK SIDEWAYS AND HESITATE, LEAVING YOU OPEN TO BEING STRUCK BY ANOTHER VEHICLE.

04/15/2019
Components: STEERING
Incident Date: 04/15/2019
Crash: No
Fire: No
Vehicle Identification Number: 1FADP3N2XDL******
Summary

THE POWER STEERING HAS COMPLETELY FAILED. IT IS VERY DIFFICULT TO TURN THE CAR, ESPECIALLY AT LOW SPEEDS.

04/12/2019
Components: POWER TRAIN
Incident Date: 04/03/2019
Crash: No
Fire: No
Vehicle Identification Number: 1FADP3E28DL******
Summary

I OWNED THE CAR 3 DAYS AND THE TRANSMISSION LIGHT CAME ON. CLAIMED THE TRANSMISSION MODULE WAS REPLACED. TWO HOURS AFTER GETTING THE CAR BACK IT WOULD NOT START, ENGINE LIGHT CAME ON. SEE PHOTO IT WOULD APPEAR THE OBD2 WIRES HAVE BEEN TAMPERED WITH IN AN EFFORT TO DISABLE THE LIGHT CONTINUING TO COME ON. (PICTURE ATTACHED) THE CAR IS BACK IN THE SHOP. IT HAS BEEN 2 WEEKS SINCE PURCHASE I HAVE HAD THE CAR IN MY POSSESSION FOR A TOTAL OF 3 DAYS. THE USED CAR PLACE WHERE IT WAS PURCHASED WILL NOT TAKE THE CAR BACK. THERE IS A 90 DAY WARRANTY THAT WILL RUN OUT. THE CAR IS OVER THE 100K MILE WARRANTY FOR THE DEALERSHIP TO FIX.

04/11/2019
Components: UNKNOWN OR OTHER
Incident Date: 04/09/2019
Crash: No
Fire: No
Vehicle Identification Number: 1FADP3K28DL******
Summary

THE RADIO/SPEAKERS WILL SUDDENLY MAKE A LOUD POPPING SOUND/CRACKLING SOUND OUT OF NOWHERE. THE POPPING/CRACKLING IS OFTEN LOUD ENOUGH TO WHERE IT STARTLES THE DRIVER, WHICH IS A HUGE SAFETY ISSUE. THIS HAPPENS RANDOMLY SO THE DRIVER CANNOT BE PREPARED FOR THE LOUD, STARTLING NOISE. TSB ISSUED FOR ST MODEL BUT NOT SE. PLEASE HELP. THERE ARE HUNDREDS IF NOT THOUSANDS HAVING THIS PROBLEM! PLEASE CONSIDER A RECALL. IT IS COSTING OWNERS THOUSANDS OF DOLLARS TO "DIAGNOSE" AND SOMETIMES GET A FIX. THANK YOU.

04/10/2019
Components: POWER TRAIN,ELECTRICAL SYSTEM,EXTERIOR LIGHTING
Incident Date: 04/03/2019
Crash: No
Fire: No
Vehicle Identification Number: 1FADP3K23DL******
Summary

THE TRANSMISSION HAS BEEN SLIPPING BADLY BUT WARRANTY IS ONLY 100K MILES AND CAR HAS 105K SO FORD DEALER SAYS I HAVE TO PAY REPAIRS. THIS IS A KNOW ISSUE. DASHBOARD DISPLAY IS DAMAGE AND SHOWS NO INFORMATION - MILLAGE - AND CAN NOT PASS EMISSION TESTING SINCE CAN NOT DETERMINE MILLAGE. DEALER WANT $800. VEHICLE JUST SHUT-OFF IN MIDDLE OF DRIVING - VERY SCARY - DISCONNECT AND CONNECT BATTERY AND WORKED BUT SCARY AND DANGEROUS. ALL THESE THREE ISSUES -TRANSMISSION, DISPLAY & SHUTTING OFF- SHOULD BE A RECALL BECAUSE CAR CAN NOT BE USE.

04/10/2019
Components: POWER TRAIN,STRUCTURE,FUEL/PROPULSION SYSTEM
Incident Date: 04/08/2019
Crash: No
Fire: No
Vehicle Identification Number: 1FADP3F28DL******
Summary

TL* THE CONTACT OWNS A 2013 FORD FOCUS. THE CONTACT STATED THAT WATER WAS FOUND INSIDE THE VEHICLE MORE THAN ONCE AFTER IT RAINED. ALSO, THE CLUTCH VIBRATED WHEN THE GEARS WERE SHIFTED. THE FAILURE OCCURRED EVERY TIME AFTER SHIFTING OUT OF FIRST GEAR. THERE WERE NO WARNING INDICATORS ILLUMINATED. THE VEHICLE WAS TAKEN TO STAR FORD AND LINCOLN (1101 S BRAND BLVD, GLENDALE, CA 91204, (818) 956-0977) WHERE IT WAS DIAGNOSED THAT A NEW CLUTCH AND FUEL TANK WERE NEEDED AND THE POWER TRAIN CONTROL MODULE (PCM) NEEDED REPROGRAMMING. THE CONTACT STATED THAT THE MECHANICS ONLY INSTALLED A NEW FUEL TANK AND REPROGRAMMED THE PCM. THE MANUFACTURER WAS MADE AWARE OF THE FAILURES AND DID NOT ASSIST. THE FAILURE MILEAGE WAS 59,763. *TT*JB

04/06/2019
Components: STEERING
Incident Date: 04/04/2019
Crash: No
Fire: No
Vehicle Identification Number: 1FADP3J27DL******
Summary

POWER STEERING FAILED WHILE VEHICLE WAS MOVING ON SURFACE ROAD MAKING IT NEARLY IMPOSSIBLE TO SAFELY STEER OUT OF TRAFFIC. FAILURE CAME ON SUDDENLY AND WITHOUT WARNING.

04/05/2019
Components: POWER TRAIN
Incident Date: 03/15/2016
Crash: No
Fire: No
Vehicle Identification Number: 1FADP3K20DL******
Summary

TL* THE CONTACT OWNS A 2013 FORD FOCUS. WHILE DRIVING VARIOUS SPEEDS, THE GEAR SLIPPED INTO NEUTRAL. THE VEHICLE SHUTTERED EXTENSIVELY AND WAS EXTREMELY DIFFICULT TO DRIVE. MANKATO FORD (1935 MADISON AVE, MANKATO, MN 56001, (507) 387-3454) DIAGNOSED AND REPLACED THE CLUTCH ASSEMBLY, BUT THE FAILURE RECURRED. THE DEALER WAS AWARE THAT THERE WAS A WARRANTY CAMPAIGN FOR THE VEHICLE AND TOOK AN EXTENDED PERIOD OF TIME TO PROVIDE THE CLUTCH ASSEMBLY. WHEN THE FAILURE RECURRED, THE MANUFACTURER TOOK A LONG TIME TO PROVIDE THE PART FOR THE POWER TRAIN CONTROL MODULE REPLACEMENT. THE WARRANTY CAMPAIGN HAD SINCE EXPIRED. THE VEHICLE WAS NOT REPAIRED. THE VEHICLE WAS INITIALLY SERVICED FOR THE MANUFACTURER'S POWER TRAIN RECALL CAMPAIGN NUMBER: 16S30, WHICH ALSO FAILED TO PROVIDE A PERMANENT REMEDY. THE MANUFACTURER WAS CONTACTED AND DID NOT ASSIST. THE FAILURE MILEAGE WAS NOT AVAILABLE.

04/03/2019
Components: POWER TRAIN,ELECTRICAL SYSTEM,VEHICLE SPEED CONTROL
Incident Date: 04/03/2019
Crash: No
Fire: No
Vehicle Identification Number: 1FADP3L90DL******
Summary

SO I WAS DRIVING HOME LAST NIGHT IN THE RAIN AND THE SPEEDOMETER WAS JUMPING AROUND A LITTLE AND THE TRACTION CONTROL FLASHED A COUPLE TIMES AND I THOUGHT 'OH IT'S JUST CAUSE THE RAIN' WELL TODAY THE SAME THING WAS HAPPENING WHILE I WAS DRIVING. THEN I GOT A WARNING LIGHT SAYING 'LOW BRAKE FLUID' AND THE BRAKES LOCKED UP WHILE I WAS DOING 30MPH. IT WENT AWAY AND DROVE FINE BUT IT WILL POP UP EVERY 4 MILES OR SO SAYING LOW BRAKE FLUID

04/01/2019
Components: UNKNOWN OR OTHER
Incident Date: 12/25/2018
Crash: No
Fire: No
Vehicle Identification Number: 1FADP3N22DL******
Summary

MY CAR GOT ON FIRE WHILE IT'S WAS PARKED

03/28/2019
Components: FUEL SYSTEM, GASOLINE,POWER TRAIN,ENGINE
Incident Date: 01/01/2019
Crash: No
Fire: No
Vehicle Identification Number: 1FADP3K23DL******
Summary

MY CURRENT PROBLEM IS AFTER FUELING UP MY CAR IT STARTS AND THEN STALLS, THEN THE NEXT RESTART IT TURNS OVER ABOUT 5 TO 10 SECONDS AND STARTS AND THEN HAS A ERRATIC IDLE AND IT MAY STALL AGAIN, OR IF I MANAGE TO TAKE OFF IT WILL RUN OK, UNLESS I HAVE TO STOP WITHIN A 100 YARDS, AND IT THEN MAY STALL AGAIN, OR HAVE A ERRATIC IDLE AROUND 2000 RPMS, THEN IDLES DOWN TO THE 750 AREA IF I'M LUCKY, ONLY AFTER FUELING UP. EVERY START AFTERWARDS STARTS AND RUNS FINE UNTIL THE NEXT GAS UP. I HAVE AN ENGINE CODE I BELIEVE THEY SAID WAS A EVAP CODE, MY FUEL TANK IS STARTING TO CONCAVE ON THE BOTTOM. I TALKED TO MY DEALERSHIP AND THEY SAID I'M NOT PART OF THE RECALL, ALTHOUGH HE SAID I FIT ALL THE PARAMETERS OF THE RECALL, BUT MY VIN NUMBER ITS IN THE SYSTEM. I'M LOOKING FOR HELP AND HOPE SOMEONE CAN CONTACT FORD ! PS THIS IS ON GOING AND VERY DANGEROUS! THANK YOU, VERY DISAPPOINTED IN FORD. PS PS THE TRANSMISSION IS ANOTHER FORTY PAGES OF INFO IF YOU EVER HAVE THE TIME TO TALK. *TR

03/28/2019
Components: STEERING
Incident Date: 03/20/2019
Crash: No
Fire: No
Vehicle Identification Number: 1FADP3F29DL******
Summary

COMPLETE FAILURE OF POWER STEERING MAKING CAR IMPOSSIBLE TO DRIVE. PER DEALER RACK / BOLT FAILURE. ESTIMATE TO REPAIR $2200. COULD HAVE CAUSED CAR CRASH. WHAT HAPPENED WARNING LIGHT TO PULL OVER GET SERVICE IMMEDIATELY FOLLOWED BY COMPLETE LOCKING OF STEERING. EVEN THE TOW TRUCK PERSON COULD BARELY GET ON TO TOW TRUCK BECAUSE COULD NOT MOVE POSITION OF CARE.

03/27/2019
Components: POWER TRAIN
Incident Date: 03/27/2019
Crash: No
Fire: No
Vehicle Identification Number: 1FADP3F24DL******
Summary

TL* THE CONTACT OWNS A 2013 FORD FOCUS. WHILE DRIVING APPROXIMATELY 10 MPH AND SWITCHING GEARS, THE VEHICLE SLAMMED INTO SECOND GEAR. THE CONTACT STATED THAT THE FAILURE OCCURRED EVERYDAY FOR THE PAST MONTH WHEN SWITCHING FROM FIRST INTO SECOND GEAR. THE VEHICLE WAS NOT TAKEN TO THE DEALER FOR DIAGNOSTIC TESTING. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE VEHICLE WAS NOT REPAIRED. THE APPROXIMATE FAILURE MILEAGE WAS 130,000.

03/26/2019
Components: WHEELS
Incident Date: 03/11/2019
Crash: No
Fire: No
Vehicle Identification Number: 1FADP3K20DL******
Summary

MY 2013 FORD FOCUS TIRE ROD "SLIPPED OUT" AND WAS REPLACED. THE PART WAS NOT BROKEN BUT THE THREADS ON THE MALE BOLT SLIPPED OUT AND BECAME DISCONNECTED WHILE EXITING A PARKING. THE PART CAME OUT DURING THE TRANSITION FROM REVERSE TO DRIVE WHILE STOPPED AND STRAIGHTENING THE WHEEL. THE FEMALE PART ON THE TIRE ROD BECAME DISCONNECTED. I HAVE CONCERN THAT THAT IS A PART MALFUNCTION AND THIS SHOULD NOT HAPPEN. I HAVE A VIDEO OF THE PARTS AT THE TIME OF THE INCIDENT THAT SHOWS THE PART IS NOT BEEN BROKEN AND DID NOT HAVE DAMAGE. THIS CAR HAS NOT BEEN INVOLVED IN ANY ACCIDENTS. THERE IS RUST ON THE THREADS AND I FEEL THAT CONTRIBUTED TO IT COMING APART. I BELIEVE THAT THIS PART IS A MANUFACTURERS DEFECT.

03/26/2019
Components: FUEL/PROPULSION SYSTEM
Incident Date: 03/01/2019
Crash: No
Fire: No
Vehicle Identification Number: 1FADP3F2XDL******
Summary

TL* THE CONTACT OWNS A 2013 FORD FOCUS. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 18V735000 (FUEL SYSTEM, GASOLINE). THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. MIRACLE FORD (1394 NASHVILLE PIKE, GALLATIN, TN 37066, (615) 442-8845) WAS CONTACTED AND CONFIRMED THAT THE PARTS WERE NOT AVAILABLE FOR THE RECALL REMEDY. THE MANUFACTURER WAS NOT MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.

03/26/2019
Components: ENGINE,FUEL/PROPULSION SYSTEM
Incident Date: 03/10/2019
Crash: No
Fire: No
Vehicle Identification Number: 1FADP3L92DL******
Summary

TL* THE CONTACT OWNS A 2013 FORD FOCUS. WHILE DRIVING VARIOUS SPEEDS, THE VEHICLE STALLED. ALSO, THE FUEL GAUGE DID NOT FUNCTION PROPERLY AND INDICATED THAT THERE WAS FUEL IN THE VEHICLE WHEN THERE REALLY WAS NONE. THE VEHICLE WAS TAKEN TO KISTLER FORD SALES INC. (5555 CENTRAL AVE, TOLEDO, OH 43615), BUT THEY WERE UNABLE TO DIAGNOSE OR REPAIR THE VEHICLE. THE FORD MANUFACTURER WAS MADE AWARE OF THE FAILURES. THE FAILURE MILEAGE WAS 125,000.

03/22/2019
Components: LATCHES/LOCKS/LINKAGES,FUEL/PROPULSION SYSTEM
Incident Date: 03/22/2019
Crash: No
Fire: No
Vehicle Identification Number: 1FADP3K23DL******
Summary

TL* THE CONTACT OWNS A 2013 FORD FOCUS. THE CONTACT STATED THAT NHTSA CAMPAIGN NUMBERS: 16V643000 (LATCHES/LOCKS/LINKAGES), 16V698000 (LATCHES/LOCKS/LINKAGES), AND 18V735000 (FUEL SYSTEM) EXCEEDED A REASONABLE AMOUNT OF TIME FOR REPAIR. THE VEHICLE WAS TAKEN TO FIVE STAR FORD (6618 NE LOOP 820, NORTH RICHLAND HILLS, TX 76180) WHERE THEY DID NOT REPAIR ANY OF THE RECALLS FOR REASONS UNKNOWN. THE MANUFACTURER WAS CONTACTED. THE CONTACT HAD NOT EXPERIENCED A FAILURE. PARTS DISTRIBUTION DISCONNECT FOR 16V643000 AND 16V698000. VIN TOOL CONFIRMS PARTS NOT AVAILABLE FOR 18V735000.

03/22/2019
Components: ENGINE
Incident Date: 03/18/2019
Crash: No
Fire: No
Vehicle Identification Number: 1FADP3K22DL******
Summary

THERE IS AN ENGINE CHECK LIGHT ON MY DASH BORD AND WHEN I DRIVING ON THE HIGHWAY THE ENGINE COMPLETELY SHUT OFF TWO TIMES BY THIS WK. AND ALSO WHEN I DRIVING UP HILL THE CAR FORCE BECOMIN WEAK

03/20/2019
Components: ELECTRICAL SYSTEM
Incident Date: 03/19/2019
Crash: No
Fire: No
Vehicle Identification Number: 1FADP3K29DL******
Summary

LESS THAN 24 HRS AGO I STARTED FOCUS AND THE DASHBOARD THAT TELLS ME HOW MUCH FUEL, AND HOW FAST I'M GOING DIDN'T WORK PULLED OVER TURNED IT OFF AND BACK ON AND IS STILL NOT WORKING. WENT TO CHANGE FUSES AND THAT DIDN'T FIX THE ISSUE. TALKED TO LOCAL REPAIR SHOP WHO HAS SEEN THE ISSUE AND SAYS IT CONTROL MODULE AND THAT THE PIECE IS CONNECTED TO SECURITY SYSTEM AND THAT SOMETHING WOULD HAVE TO BE REBUILT. CALLED FORD HOME OFFICE 800 NUMBER AND WAS NO HELP.

03/19/2019
Components: POWER TRAIN
Incident Date: 03/01/2019
Crash: No
Fire: No
Vehicle Identification Number: 1FADP3J23DL******
Summary

TAKATA RECALL. THE TRANSMISSION HAS A SHUTTER/SLIP IN BETWEEN 1ST AND 2ND GEAR AND THIS IS A PROBLEM WITH THIS YEAR AND CAR. FORD HAD EVEN OFFERED TO BUY THESE CARS BACK. MY CAR IS A 2013 FORD FOCUS TITANIUM. IT DOES IT EVERY TIME I TAKE OFF. NOW MY CAR WONT START BECAUSE THE CLUTCH IS STUCK AND FORD IS TELLING ME I'M OUT OF WARRANTY - CLUTCH HAS BEEN REPLACED 3 TIMES ALREADY AND THEY WANT TO CHARGE ME $2,300 TO FIX AN EXISTING AND ONGOING ISSUE THEY KNOW THEY HAVE.

03/16/2019
Components: POWER TRAIN
Incident Date: 03/01/2019
Crash: No
Fire: No
Vehicle Identification Number: 1FADP3N24DL******
Summary

TAKATA RECALL. THE TRANSMISSION HAS A SHUTTER/SLIP IN BETWEEN 1ST AND 2ND GEAR AND I HEAR THAT IS A PROBLEM WITH THESE CARS. MY CAR IS A 2013 FORD FOCUS TITANIUM HATCHBACK. IT DOES IT EVERYTIME I TAKE OFF

03/13/2019
Components: ELECTRICAL SYSTEM,UNKNOWN OR OTHER,FUEL/PROPULSION SYSTEM
Incident Date: 03/13/2019
Crash: No
Fire: No
Vehicle Identification Number: 1FADP3K20DL******
Summary

FORD DEALER IN MELBOURNE, FLORIDA REFUSES TO PERFORM RECALL WORK. TOOK THE CAR IN--IT FAILED INSPECTION. THE MANAGER REFUSED TO ORDER PARTS OR WORK ON THE VEHICLE AND TOLD ME THE MECHANIC WAS ON VACATION. I WENT BACK AGAIN TO HAVE THE OTHER RECALL ITEMS WORKED ON, THE MANAGER SAID IT WAS STILL A "NO GO," AND I'D HAVE TO WAIT TWO MONTHS TO GET MY UNSAFE CAR LOOKED AT...

03/13/2019
Components: FUEL/PROPULSION SYSTEM
Incident Date: 06/01/2018
Crash: No
Fire: No
Vehicle Identification Number: 1FADP3F22DL******
Summary

TL* THE CONTACT OWNS A 2013 FORD FOCUS. WHILE DRIVING VARIOUS SPEEDS, THE VEHICLE STALLED. THE VEHICLE RESTARTED WHEN THE GEAR WAS SHIFTED INTO NEUTRAL. ALSO, THE CHECK ENGINE INDICATOR REMAINED ILLUMINATED. THE FAILURE RECURRED SEVERAL TIMES. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 18V735000 (FUEL SYSTEM, GASOLINE). THE VEHICLE WAS TAKEN TO FAIRLANE FORD (313-846-5000, LOCATED AT 14585 MICHIGAN AVE, DEARBORN, MI 48126) WHERE THE CONTACT WAS PROVIDED A LOANER VEHICLE. THE VEHICLE WAS KEPT AT THE DEALER'S FOR THE RECALL REPAIR. ONE WEEK LATER, THE CONTACT WAS CALLED AND INFORMED TO RETURN THE LOANER VEHICLE; HOWEVER, THE TECHNICIAN STATED THAT THE PART WAS ON BACKORDER. THE MANUFACTURER WAS NOTIFIED AND INFORMED THE CONTACT TO ALWAYS MAINTAIN A HALF TANK OF FUEL WHILE DRIVING UNTIL THE PART BECAME AVAILABLE. THE VEHICLE WAS NOT REPAIRED. THE FAILURE MILEAGE WAS APPROXIMATELY 90,000. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.

03/11/2019
Components: STEERING
Incident Date: 03/11/2019
Crash: No
Fire: No
Summary

THE STEERING FAILURE WAS NOTICED DRIVING AT HIGH WAY SPEED AS IT BECAME VERY DIFFICULT TO MAINTAIN A STRAIGHT LINE OF TRAVEL. ONCE I DETERMINED SOMETHING WAS WRONG I PULLED OVER TO RUN THE CARS BUILT IN DIAGNOSTIC. THE DIAGNOSTIC CLAIMED THERE WAS A STEERING FAULT AND SERVICE WAS NEEDED BUT APPEARED AS IF THE VEHICLE WAS STILL FUNCTIONAL. I THEN DECIDED TO SHUT THE VEHICLE OFF AND RESTART IT, ONCE RESTARTED THE ERROR MESSAGE "STEERING LOSS STOP SAFELY" APPEARED AND THE STEERING WAS EFFECTIVELY LOCKED UP

03/10/2019
Components: STEERING
Incident Date: 03/08/2019
Crash: No
Fire: No
Vehicle Identification Number: 1FADP3K23DL******
Summary

WHILE DRIVING ON THE INTERSTATE RECEIVED A WARNING 'POWER STEERING ASSIST FAULT- SERVICE REQUIRED'. NEARLY WRECKED, BUT WAS ABLE TO PULL ONTO THE SHOULDER, WHEN I RESTARTED THE VEHICLE THE ERROR WENT AWAY AND POWER STEERING WAS BACK. MADE IT HOME (CAUTIOUSLY) AND NOW THE ERROR COMES UP EVERY TIME I START THE VEHICLE AND THE WHEEL IS NEARLY IMPOSSIBLE TO TURN.

03/08/2019
Components: POWER TRAIN,ELECTRICAL SYSTEM,ENGINE
Incident Date: 03/16/2018
Crash: No
Fire: No
Vehicle Identification Number: 1FADP3F20DL******
Summary

TRANSMISSION HAS NEVER WORKED CORRECTLY, BROUGHT INTO FORD TO HAVE RECALL OF PART OF TRANSMISSION REPAIRED. NEVER SHIFTED CORRECTLY INTO NEXT GEAR, SOMETIMES JERKED AND SPUTTERED AND MAKES GRINDING NOISE AND WAS TOLD THAT IT WAS BECAUSE ENGINE WAS 4 CYLINDER. EARLY IN 2018, ELECTRICAL SYSTEM SHUT DOWN. DASH LIGHTS OF DEFROST, DOOR LOCK NO LONGER WORKED. TRUNK STOPPED OPENING, RADIO STOPPED WORKING AND ALL THAT WAS HEARD WAS LOUD STATIC SPORADICALLY WITH OR WITHOUT RADIO BEING ON, AND DOME LIGHTS NO LONGER WORKED EITHER. BROUGHT INTO FORD DEALER AND WAS TOLD CAR NEEDED NEW CLUTCH (DUE TO TRANSMISSION NEVER WORKING CORRECTLY) AND WAS NO LONGER COVERED UNDER WARRANTY. WAS TOLD THE ELECTRICAL SYSTEM FAILURES WERE DUE TO BATTERY, WHICH WAS REPLACED OUTSIDE OF DEALER WITH NO FIX TO PROBLEMS AT ALL. WAS TOLD NEED TO REPLACE RADIO WHICH WAS NO LONGER ANY GOOD, CAR LESS THAN 5 YEARS OLD AT THIS TIME AND THAT THE TRUNK LATCH NEEDED TO BE REPLACED. WAS TOLD NONE OF THE ISSUES ON THE CAR WERE COVERED UNDER WARRANTY. ALSO RECEIVED INFORMATION IN 2016 FOR CLASS ACTION LAW SUIT REGARDING MY VEHICLE DUE TO TRANSMISSION ISSUES.

03/07/2019
Components: ELECTRICAL SYSTEM
Incident Date: 03/06/2019
Crash: No
Fire: No
Vehicle Identification Number: 1FADP3F27DL******
Summary

INSTRUMENT PANEL WENT OUT, UNABLE TO TELL HOW FAST YOUR GOING OR IF LIGHTS ARE ON, OR BLINKERS. UNABLE TO DETERMINE MILEAGE OF VEHICLE

03/07/2019
Components: POWER TRAIN,FUEL/PROPULSION SYSTEM
Incident Date: 08/10/2018
Crash: No
Fire: No
Vehicle Identification Number: 1FADP3K28DL******
Summary

TL* THE CONTACT OWNS A 2013 FORD FOCUS. WHILE WAITING FOR THE RED LIGHT TO TURN GREEN, THE VEHICLE BEGAN TO HESITATE AND LOSE ACCELERATION. ALSO, THE "TRANSMISSION FAULT" MESSAGE ILLUMINATED ON THE INSTRUMENT PANEL. THE VEHICLE WAS TOWED TO TEAM FORD/LINCOLN (905 BRADY AVE, STEUBENSVILLE, OH 43952) WHERE IT WAS DIAGNOSED THAT THE CLUTCH KIT NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE VEHICLE WAS TOWED TO JIM ROBINSON FORD (95 ROBINSON DR, TRIADELPHIA, WV 26059) WHERE IT WAS CURRENTLY BEING REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE CONTACT ALSO RECEIVED A RECALL NOTIFICATION FOR NHTSA CAMPAIGN NUMBER: 18V735000 (FUEL SYSTEM, GASOLINE). THE APPROXIMATE FAILURE MILEAGE WAS 80,000.

03/06/2019
Components: ENGINE
Incident Date: 02/18/2019
Crash: No
Fire: No
Vehicle Identification Number: 1FADP3K22DL******
Summary

TL* THE CONTACT OWNS A 2013 FORD FOCUS. THE CONTACT STATED THAT THE VEHICLE STARTED JERKING INTERMITTENTLY WITHOUT WARNING. THE CONTACT STATED THAT THE FAILURE OCCURRED WHEN DRIVING FORWARD AND REVERSING. THE VEHICLE WAS TAKEN TO ROBERT HORNE FORD (3400 TOMAHAWK RD, APACHE JUNCTION, AZ 85119) AND THE CONTACT WAS INFORMED THAT THE VEHICLE WAS NOT INCLUDED IN AN UNKNOWN RECALL. THE MANUFACTURER WAS NOT CONTACTED. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE FAILURE MILEAGE WAS 107,112.

03/06/2019
Components: ENGINE
Incident Date: 03/02/2019
Crash: No
Fire: No
Vehicle Identification Number: 1FADP3L99DL******
Summary

TL* THE CONTACT OWNS A 2013 FORD FOCUS. THE CONTACT STATED THAT THE FUEL TANK WAS FAULTY AND THE VEHICLE STALLED. AFTER REFUELING THE VEHICLE, THE FUEL GAUGE INDICATED THE FUEL TANK WAS EMPTY. THE CHECK ENGINE INDICATOR WAS ALSO ILLUMINATED. THE VEHICLE WAS TAKEN TO GREEN WAY FORD (9001 E COLONIAL DR, ORLANDO, FL 32817, (888) 984-4895), BUT NO ASSISTANCE WAS PROVIDED. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE AND NO ASSISTANCE WAS PROVIDED. THE FAILURE MILEAGE WAS 104,900.

03/05/2019
Components: POWER TRAIN,ELECTRICAL SYSTEM,FUEL/PROPULSION SYSTEM
Incident Date: 02/26/2019
Crash: No
Fire: No
Vehicle Identification Number: 1FADP3K20DL******
Summary

2013 FORD FOCUS SE. THE DEALERSHIP WILL NOT PERFORM THE RECALL.--MY VEHICLE IS SUBJECT TO MULTIPLE ITEMS, ACCORDING TO THE VIN REPORT. I DON'T KNOW WHAT TO DO...

03/01/2019
Components: AIR BAGS,FUEL/PROPULSION SYSTEM
Incident Date: 03/01/2019
Crash: No
Fire: No
Vehicle Identification Number: 1FADP3F28DL******
Summary

TAKATA RECALL. ON FRIDAY MARCH 1 2019 AS I WAS DRIVING MY AIR BAG EXPLODED. NO DAMAGE TO VEHICLE OCCURRED.

03/01/2019
Components: STEERING
Incident Date: 02/06/2019
Crash: No
Fire: No
Vehicle Identification Number: 1FADP3K29DL******
Summary

COULD HAPPEN WHILE DRIVING OR WHEN YOU TURN ON THE CAR.... ON THE SCREEN APPEARS A MESSAGE SAYING 'STEERING WHEEL PROBLEM, PLEASE CONTACT SERVICE' AND THE WHEEL TURNS TO BE REALLY HARD TO MOVE, VERY DANGEROUS..... THE ONLY WAY TO FIXED ON THE MOMENT IS TO STOP.... TURN OFF THE CAR AND ON AGAIN. THIS IS A AUTOMATIC STEERING SYSTEM, THERE IS NO WAY TO ADD FLUID OR TRY TO FIX IT BY YOURSELF.

02/27/2019
Components: SUSPENSION,POWER TRAIN,FUEL/PROPULSION SYSTEM
Incident Date: 02/11/2019
Crash: No
Fire: No
Vehicle Identification Number: 1FADP3F27DL******
Summary

TAKARA RECALL MY CAR IS SHIFTING WEIRD THE EVAP CANISTER FOR FUEL IS CLICKING AND MY CAR IS GETTING BAD MPG MY CAR CLUNKS WHEN GOING OVER BUMPS THE FRONT END CLICKS WHEN YOU TURN AND FEELS LIKE SOMETHING MIGHT BREAK I DONT THINK THE ELECTRICAL SYSTEM IS WORKING RITE

02/27/2019
Components: POWER TRAIN,ELECTRICAL SYSTEM
Incident Date: 02/26/2019
Crash: No
Fire: No
Vehicle Identification Number: 1FADP3F28DL******
Summary

TL* THE CONTACT OWNS A 2013 FORD FOCUS. WHILE DRIVING VARIOUS SPEEDS, THE GEAR INDEPENDENTLY SWITCHED TO FIRST GEAR AND THE CHECK ENGINE WARNING INDICATOR ILLUMINATED. THE VEHICLE WAS TAKEN TO BRENENGEN FORD (615 S BLACK RIVER ST, SPARTA, WI 54656, (608)-269-3673) WHERE IT WAS DIAGNOSED THAT THE WIRE HARNESS FAILED AND NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE AND STATED THAT THE VIN WAS NOT INCLUDED IN ANY RECALLS. THE FAILURE MILEAGE WAS 107,800.

02/26/2019
Components: FUEL SYSTEM, GASOLINE,POWER TRAIN
Incident Date: 02/26/2019
Crash: No
Fire: No
Vehicle Identification Number: 1FADP3E26DL******
Summary

TL* THE CONTACT OWNS A 2013 FORD FOCUS. WHILE DRIVING 40 MPH, THE VEHICLE FAILED TO ACCELERATE. THE TRANSMISSION AND OTHER UNKNOWN WARNING INDICATORS ILLUMINATED. THE CONTACT COASTED THE VEHICLE TO THE SIDE OF THE ROAD AND POWERED OFF THE ENGINE. THE VEHICLE WAS RESTARTED AND WAS ABLE TO BE SLOWLY DRIVEN TO AUTONATION FORD KATY (LOCATED AT 20777 KATY FWY, KATY, TX 77450, (281) 305-8949). THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED DUE TO THE DIAGNOSTIC AND REPAIR COST. THE VIN WAS INCLUDED IN NHTSA CAMPAIGN NUMBER: 18V735000 (FUEL SYSTEM, GASOLINE). THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 52,000.

02/25/2019
Components: ENGINE
Incident Date: 02/25/2019
Crash: No
Fire: No
Vehicle Identification Number: 1FADP3F29DL******
Summary

WHILE WAITING IN TRAFFIC ON A HILL OR ACCELERATING UPHILL THE CHECK ENGINE LIGHT RANDOMLY TURNS ON AND THE VEHICLE IMMEDIATELY SHUTS OFF. THIS HAS LEFT ME ROLLING TO A STOP ON THE FREEWAY AND EVEN ROLLING BACKWARDS DOWNHILL UNABLE TO TURN THE CAR BACK ON. TODAY I BARELY PULLED OVER ON THE SIDE OF THE ROAD BEFORE I STARTED TO COAST BACKWARDS. RECALL WAS POSTED 10/22/18 AND THERE IS NO SOLUTION YET OVER 4 MONTHS LATER.

02/22/2019
Components: POWER TRAIN
Incident Date: 03/22/2013
Crash: No
Fire: No
Vehicle Identification Number: 1FADP3E20DL******
Summary

2013 FORD FOCUS. CONSUMER WRITES IN REGARDS TO TRANSMISSION SHUDDERING. *LD *TR

02/20/2019
Components: UNKNOWN OR OTHER
Incident Date: 02/17/2019
Crash: No
Fire: No
Vehicle Identification Number: 1FADP3E2XDL******
Summary

STEREOR ISSUES - LOUD POPPING, CRACKLING, WHITE NOISE, HIGH FREQUENCY THAT HURTS YOU EARS. THE VOLUME CONTROL DOES NOT HELP. THIS OCCURS RANDOMLY AND IT'S SO LOUD IT IS DANGEROUS. THE SPEAKERS CAN EVEN MAKE NOISE WHEN THE VEHICLE IS OFF. THERE ARE NUMEROUS PROBLEMS PEOPLE HAVE BEEN REPORTING ABOUT THIS ISSUE AS WELL. OCCURS WHEN VEHICLE IS IN MOTION, STATIONARY AND EVEN TURNED OFF. VISIT THIS WEBSITE WHERE THERE ARE HUNDREDS OF PEOPLE WHO HAVE THE SAME PROBLEM: HTTPS://WWW.FOCUSFANATICS.COM/FORUM/CAR-AUDIO-SYNC-MYFORD-TOUCH-ELECTRONICS/546682-STEREO-ISSUES-LOUD-POPPING-CRACKLING-WHITE-NOISE-HELP.HTML

02/17/2019
Components: POWER TRAIN,ENGINE,FUEL/PROPULSION SYSTEM
Incident Date: 02/17/2019
Crash: No
Fire: No
Vehicle Identification Number: 1FADP3F29DL******
Summary

I CALLED WASHINGTON FORD IN WASHINGTON, PA ON 1/17/2019 REGARDING A CHECK ENGINE LIGHT DUE TO FORD FOCUS RECALL (PURGE VALVE). THEY SCHEDULED AN APPOINTMENT FOR 1/30/2019 TO FIX THE RECALL. TOOK MY CAR IN ON THE EVE OF 1/29/2019 AND DROPPED IT OFF. THEY CALLED ME THE FOLLOWING DAY TO SAY THEY DIDNT HAVE THE PART AVAILABLE. THEY INSTRUCTED ME TO PICK UP MY CAR AND SAID THEY WOULD CALL WHEN PART CAME IN. I HAD AN INSPECTION SCHEDULED FOR 2/7/2019 AND THEY TOLD ME IT WOULD COME IN PRIOR TO MY INSPECTION. I NEVER HEARD FROM THEM BUT CALLED BACK A FEW TIMES, TELLING THEM I HAD NEW CODES COMING UP ON MY OBD SENSOR (FIXD) THE CAR HAD BEEN RUNNING ROUGH, STALLING OUT WHILE IDLING/STOPPED.. THEY ASSURED ME IT WAS SAFE TO DRIVE. THEY DID NOT GET PART IN BY 2/7/2019 AND I MISSED MY INSPECTION. TWO NEW CODES CAME UP ON MY CAR AND I CALLED ANGRILY ON 2/14/2019 TO ASK IF THEY NEED ME TO TAKE CAR TO A DIFFERENT LOCATION, AND THEY TOLD ME THEY WERE JUST ABOUT TO CALL ME TO TELL ME PARTS CAME IN.. WE SCHEDULED FOR 2/22/2019 TO HAVE RECALL FIXED. THEY TOLD ME RENTAL CARS AREN'T COVERED UNDER THIS RECALL WHEN I EXPLAINED THE PROBLEMS WITH SCHEDULING SO MANY APPOINTMENTS AND HAVING DIFFICULTY FINDING OTHER TRANSPORTATION. ON 2/17/2019 MY CAR SHUT OFF WHILE DRIVING, ON A MAJOR ROAD (ROUTE 40). I WAS ABLE TO COAST DOWN A SIDE STREET AND PULL INTO DRIVEWAY AT THE BOTTOM OF THE HILL. HAD THE DEALERSHIP FIXED THE PROBLEM THE DAY THEY ORIGINALLY SCHEDULED ME, I WOULD HAVE A WORKING CAR. NOW, I'M AFRAID MORE DAMAGE HAS BEEN DONE, AS THERE ARE 7 TOTAL CODES ON MY OBD SENSOR(THERE WERE 3 WHEN I FIRST CALLED ABOUT RECALL). THE DEALERSHIP SHOULD HAVE NEVER SCHEDULED ME WHEN THEY DIDN'T HAVE THE RIGHT PART IN STOCK, OR A RENTAL CAR SHOULD HAVE BEEN PROVIDED UNTIL THEY CORRECTED THE PROBLEM. I'M VERY UNSATISFIED WITH THE CUSTOMER SERVICE LEVEL AT THIS LOCATION!

02/16/2019
Components: VISIBILITY/WIPER
Incident Date: 02/14/2019
Crash: No
Fire: No
Vehicle Identification Number: 1FADP3E20DL******
Summary

"TAKATA RECALL" WINDSHIELD WIPERS COME ON RANDOMLY, THEY WILL SPEED UP AND SLOW DOWN. THEY WILL NOT TURN OFF EVEN WHEN CAR IS PARKED AND KEY IS OUT OF IGNITION. THIS IS A VERY SERIOUS SAFETY HAZARD. I HAVE HAD TO DRIVE DOWN THE ROAD WHEN IT IS NOT RAINING AND THE WINDSHIELD WIPERS TURN ON BY THEMSELVES. I AM CONCERNED THIS WILL ALSO DRAIN MY BATTERY AND/OR BE A FIRE HAZARD. THIS HAS HAPPENED WHILE DRIVING, SITTING STATIONARY, AND WHEN CAR IS COMPLETELY OFF. I DO NOT HAVE A DOCUMENT TO UPLOAD AS I WAS DRIVING BUT I CAN TAKE A VIDEO IF NEEDED.

02/12/2019
Components: STEERING
Incident Date: 02/08/2019
Crash: No
Fire: No
Summary

TL* THE CONTACT OWNS A 2013 FORD FOCUS. WHILE DRIVING 65 MPH, THE STEERING WHEEL SEIZED AND THE CONTACT HAD TO USE EXCESSIVE STRENGTH TO STEER THE VEHICLE TO SAFETY. THE POWER STEERING INDICATOR ILLUMINATED AFTER THE FAILURE. THE VEHICLE WAS TOWED TO DIEHL'S FORD SALES (11782 NATIONAL PIKE, GRANTSVILLE, MD 21536, (301) 895-5135) WHERE IT WAS DIAGNOSED THAT A NEW POWER STEERING SYSTEM NEEDED TO BE INSTALLED. THE VEHICLE WAS CURRENTLY BEING REPAIRED. THE MANUFACTURER WAS NOTIFIED AND DID NOT ASSIST. THE FAILURE MILEAGE WAS 58,000. THE VIN WAS UNKNOWN.

02/12/2019
Components: ENGINE,FUEL/PROPULSION SYSTEM
Incident Date: 02/11/2019
Crash: No
Fire: No
Vehicle Identification Number: 1FADP3K29DL******
Summary

FORD HAS ISSUED A RECALL REGARDING THE FUEL TANK DEFORMATION BUT THEY STATE THAT THE CAR SHOULD NOT HAVE ANY ISSUE WHEN IT'S ABOVE 1/2 OF A TANK. I HAVE EXPERIENCES THE CAR STALLING AROUND 3/4 OF A TANK MULTIPLE TIMES NOW. THE CAR ENGINE SHUTS OFF WHEN I TAKE MY FOOT OFF THE GAS, THE DASHBOARD LIGHTS COME ON. I HAVE TO PARK THE CAR AND RESTART IT. FORD HAS NOT BEEN ABLE TO FIX THE ISSUE DUE TO LACK OF PARTS SINCE I TOOK MY CAR IN ON DEC. 6TH.

02/11/2019
Components: STEERING,ENGINE
Incident Date: 02/10/2019
Crash: No
Fire: No
Vehicle Identification Number: 1FADP3E20DL******
Summary

TL* THE CONTACT OWNS A 2013 FORD FOCUS. WHEN THE CONTACT RESTARTED THE VEHICLE, THE POWER STEERING ASSIST WARNING MESSAGE DISPLAYED AND THE STEERING WHEEL BECAME DIFFICULT TO TURN IN EITHER DIRECTION. AFTER TURNING THE ENGINE OFF, THE CONTACT INDICATED THAT THE VEHICLE WOULD NOT RESTART. THE VEHICLE WAS TOWED TO GANLEY FORD WEST (16100 LORAIN AVE, CLEVELAND, OHIO) TO BE DIAGNOSED, BUT THE CAUSE OF THE FAILURE COULD NOT BE DETERMINED. THE FAILURE MILEAGE WAS 84,000.

02/08/2019
Components: ENGINE,FUEL/PROPULSION SYSTEM
Incident Date: 02/07/2019
Crash: No
Fire: No
Vehicle Identification Number: 1FADP3F23DL******
Summary

WE RECEIVED A RECALL NOTIFICATION FOR MY VEHICLE IN DECEMBER 2018 FROM FORD. WE WERE TOLD THAT AS LONG AS THE GAS TANK IS FILLED AT 1/2 A TANK, THE VEHICLE IS SAFE TO DRIVE. SINCE WE RECEIVED THE LETTER, MY VEHICLE HAS STALLED ON THE HIGHWAY THREE SEPARATE TIMES, EACH TIME RESULTING IN THE CAR HAVING TO BE PUSHED TO A SAFER LOCATION. IT DOESN'T SEEM LIKE ANYTHING IS BEING DONE TO FIX THE SITUATION AND IT'S BECOMING UNSAFE TO DRIVE. I WANTED TO FILE A COMPLAINT AGAINST FORD MOTOR COMPANY FOR NOT FIXING THIS ISSUE IN A TIMELY MANNER BEFORE IT BECOMES A MORE SERIOUS ISSUE WITH MY HUSBAND BEING HIT BY ANOTHER VEHICLE AT 70+ MPH ON THE HIGHWAY.

02/08/2019
Components: TIRES
Incident Date: 01/01/2015
Crash: No
Fire: No
Summary

TL* THE CONTACT OWNS A 2013 FORD FOCUS EQUIPPED WITH VELOZZA ZXV4 TIRES, SIZE: 235/45ZR17 (NA). THE CONTACT STATED THAT SEVERAL OF THE TIRES EXPERIENCED BLOW OUTS, TREAD SEPARATION, AND TREAD FLATTENING. THE CONTACT INDICATED THAT THE FAILURES OCCURRED ON SIX DIFFERENT FRONT AND REAR TIRES. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER AND LOCAL TIRE DEALER (TIRE KINGDOM) WERE NOTIFIED OF THE FAILURE. THE VIN AND FAILURE MILEAGES WERE UNKNOWN.

02/05/2019
Components: STRUCTURE,LATCHES/LOCKS/LINKAGES
Incident Date: 04/14/2018
Crash: No
Fire: No
Vehicle Identification Number: 1FADP3F22DL******
Summary

TL* THE CONTACT OWNS A 2013 FORD FOCUS. WHILE DRIVING 50 MPH, THE TRUNK OPENED INDEPENDENTLY. THE CONTACT COASTED THE VEHICLE TO THE SIDE OF THE ROAD, SECURED THE TRUNK, AND RESUMED DRIVING. THE FAILURE RECURRED NUMEROUS TIMES. THE VEHICLE WAS NOT TAKEN TO A DEALER OR AN INDEPENDENT MECHANIC FOR DIAGNOSTIC TESTING. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 63,000. *TT CONSUMER STATED ALMOST EVERY TIME SHE DRIVESPASSENGER DOORS OPEN AS WELL AS THE TRUNK. THERE IS A RECALL FOR DOORS BUT NOT THE TRUNK.*JB

02/03/2019
Components: ENGINE,FUEL/PROPULSION SYSTEM
Incident Date: 01/24/2019
Crash: No
Fire: No
Vehicle Identification Number: 1FADP3K24DL******
Summary

MY FOCUS IS UNDER FORD RECALL...IT IS EXPERIENCING STALLING AND LOSS OF POWER AND DIFFICULTY STARTING. FORD SAYS IT WILL BE FINE IF I KEEP A HALF TANK OF FUEL IN TANK, BUT ALL THE SYMPTOMS ARE HAPPENING WITH OVER HALF A TANK OF FUEL. THEY WILL NOT PROVIDE A LOANER/RENTAL VEHICLE AND THE LOCAL DEALER WILL NOT EITHER. THEY BOTH TELL ME THE SAME THING ABOUT HALF A TANK OF FUEL. BUT IT IS NOT SAFE TO DRIVE DUE TO THE STALLING AND LOSS OF POWER. THERE IS NO PARTS AVAILABLE AND THEY DON'T KNOW WHEN THEY WILL BE AVAILABLE.

02/01/2019
Components: STEERING
Incident Date: 01/22/2019
Crash: No
Fire: No
Vehicle Identification Number: 1FADP3F21DL******
Summary

TL* THE CONTACT OWNS A 2013 FORD FOCUS. THE CONTACT STATED THAT THE POWER ASSIST STEERING MODULE MALFUNCTIONED AND SEIZED. WESTLAND FORD (3450 WALL AVE, OGDEN, UT 84401, (801) 629-5500) WAS ABLE TO REPLICATE THE FAILURE AND A MODULE WAS REPROGRAMMED, BUT THE FAILURE RECURRED. THE VEHICLE WAS TAKEN BACK TO THE DEALER AND THEY, WITH THE HELP OF THE MANUFACTURER, STATED THAT THE STEERING RACK FAILED. THE VEHICLE WAS NOT REPAIRED AGAIN BECAUSE THE CONTACT WAS INFORMED THAT HE WOULD HAVE TO PAY FOR THE REPAIRS. THE FAILURE MILEAGE WAS 105,000...*BF CONSUMER HAS HAD 2 OCCURRENCES WITH POWER STEERING. FIRST TIME POWER STEERING DID NOT ROTATE. HAD THE VEHICLE TOWED AND REPROGRAMMED THE POWER ASSIST MODULE. SECOND TIME THE SAME LOCKED STEERING COLUMN ISSUE RECURRED. NEITHER EVENT WAS WHILE DRIVING. ?PARTS OF THIS DOCUMENT HAVE BEEN REDACTED TO PROTECT PERSONALLY IDENTIFIABLE INFORMATION PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6).? *JB

01/30/2019
Components: STEERING
Incident Date: 01/28/2019
Crash: No
Fire: No
Vehicle Identification Number: 1FADP3K22DL******
Summary

TL* THE CONTACT OWNS A 2013 FORD FOCUS. WHILE DRIVING APPROXIMATELY 35 MPH, THE POWER STEERING ASSIST WARNING INDICATOR ILLUMINATED. THE FOLLOWING MORNING, THE MESSAGE CENTER DISPLAYED "POWER STEERING LOST, DO NOT DRIVE". THE VEHICLE WAS NOT TAKEN TO THE DEALER FOR DIAGNOSTIC TESTING. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE VEHICLE WAS NOT REPAIRED. THE APPROXIMATE FAILURE MILEAGE WAS 80,000.

01/22/2019
Components: ENGINE,FUEL/PROPULSION SYSTEM
Incident Date: 10/01/2018
Crash: No
Fire: No
Vehicle Identification Number: 1FADP3L94DL******
Summary

TL* THE CONTACT OWNS A 2013 FORD FOCUS. THE CONTACT STATED THAT THE CHECK ENGINE INDICATOR ILLUMINATED. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC WHO STATED THAT THE CANISTER PURGE VALVE NEEDED TO BE REPLACED. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 18V735000 (FUEL SYSTEM, GASOLINE). THE PARTS TO DO THE REPAIR WERE UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. GALPIN FORD (15505 ROSCOE BLVD, NORTH HILLS, CA 91343, (818) 787-3800) WAS CONTACTED AND CONFIRMED THAT THE PARTS WERE NOT AVAILABLE FOR THE RECALL REMEDY. THE MANUFACTURER WAS NOTIFIED AND STATED THAT THEY WERE WORKING ON THE REMEDY FOR THE RECALL. THE FAILURE MILEAGE WAS 60,000. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.

01/22/2019
Components: ENGINE,FUEL/PROPULSION SYSTEM
Incident Date: 01/22/2019
Crash: No
Fire: No
Vehicle Identification Number: 1FADP3F27DL******
Summary

FORD HAS DECLARED A RECALL IN OCTOBER OF 2018. AS OF JANUARY 22 2019, NOTHING HAS BEEN REMEDIED.

01/18/2019
Components: FUEL/PROPULSION SYSTEM
Incident Date: 01/01/2019
Crash: No
Fire: No
Vehicle Identification Number: 1FADP3F20DL******
Summary

MY VEHICLE HAS DIED ON ME WHILE DRIVING DOWN THE ROAD AND AFTER GETTING GAS IT DOES NOT WANT TO START AND WILL SPUTTER AND ACT LIKE IT IS GOING TO DIE, OR DIE OR IT WILL BE VERY HARD TO START. THE CAR WILL JUST DIE AT STOP SIGNS AND IS VERY DANGEROUS. YOU CAN NOT TELL IF THERE IS GAS OR NOT BECAUSE THE GAUGE DOES NOT WORK AND WILL GO TO FULL EVEN IF YOU ONLY PUT ONE DOLLAR IN AND THEN AT HALF A TANK IT WILL GO BACK TO SHOWING FULL. I KNOW IT IS LOW OF GAS AND IT WILL ONLY HOLD FIVE OR TEN DOLLARS AT A TIME NO MATTER WHAT I CAN NOT TELL WHAT AMOUNT IS IN THE CAR AND THE SOLUTION I RECEIVED FROM FORD WHILE WAITING ON PARTS IS TO KEEP IT HALF A TANK OR MORE BUT THAT IS IMPOSSIBLE BECAUSE I DO NOT KNOW HOW MUCH GAS IS THERE. THEY HAVE ALSO TOLD ME THEY ARE BUSY AND MAYBE AWHILE ANYWAY AND THEY CANT GIVE ME A RENTAL CAR. I HAVE ALMOST BEEN RAN OVER, BEEN STRANDED AND MISSED WORK BECAUSE OF THIS AND NOW I HAVE NO WAY TO GO IF THEY DO GET PARTS IN TO FIX THIS. PRIOR TO THIS MY TRANSMISSION WAS CAUSING MY CAR TO DIE AND THE DOOR HINGE IS UNDER RECALL AND THEY CAR SHOULD BE RECALLED TOTALLY. I DONT TRUST THEM TO FIX IT AND THESE ARE LEMONS AND THEY KNEW THIS AND PEOPLE HAVE CRASHED BECAUSE OF THIS!! THEY ARE LYING AND SHOULD HAVE TO REPLACE THESE CARS. THIS IS UNFAIR , UNETHICAL AND DANGEROUS. YOU CANT DO THIS AND RISK SO MANY LIVES. DO SOMETHING BEFORE PEOPLE DIE PLEASE!!1 IT HAS STOPPED ON HIGHWAY, PARKING LOT AND CITY ROAD AND RURAL ROAD. IT HAS HAPPENED MANY MANY TIMES.

01/17/2019
Components: STEERING,ENGINE,FUEL/PROPULSION SYSTEM
Incident Date: 01/15/2019
Crash: No
Fire: No
Vehicle Identification Number: 1FADP3K27DL******
Summary

TL* THE CONTACT OWNS A 2013 FORD FOCUS. WHILE DRIVING 5 MPH, THE VEHICLE LOST POWER AND THE CHECK ENGINE INDICATOR ILLUMINATED. IN ADDITION, THE STEERING WHEEL FAILED AND WAS DIFFICULT TO TURN. ALSO, THE FUEL GAUGE WAS INOPERABLE. THE VEHICLE WAS TAKEN TO JARRETT SCOTT FORD OF PLANT CITY (2000 E BAKER ST, PLANT CITY, FL 33563 (877) 751-9729) TO BE DIAGNOSED, BUT THEY WERE UNABLE TO DUPLICATE THE FAILURE. THE CONTACT STATED THAT THE VEHICLE SHOULD BE INCLUDED IN NHTSA CAMPAIGN NUMBER: 18V735000 (FUEL SYSTEM, GASOLINE). THE MANUFACTURER WAS NOT CONTACTED. THE FAILURE MILEAGE WAS 102,000.

01/16/2019
Components: POWER TRAIN
Incident Date: 07/25/2017
Crash: No
Fire: No
Vehicle Identification Number: 1FADP3J27DL******
Summary

ENGINE LIGHT CAME ON AND CAR SAID TO GET OUT BECAUSE THE CAR WAS OVERHEATING. THE DEALERSHIP EVENTUALLY FIXED THE CAR AND CLAIMED IT WAS THE TRANSMISSION. TRANSMISSION ISSUE IS STILL CAUSING ISSUES.

01/16/2019
Components: FUEL/PROPULSION SYSTEM
Incident Date: 01/15/2019
Crash: No
Fire: No
Vehicle Identification Number: 1FADP3J27DL******
Summary

I RECEIVED A RECALL NOTICE IN THE MAIL DUE TO THE DEFORMED FUEL TANK. THE DEALERSHIP AND THE RECALL NOTICE I RECEIVED IN THE MAIL CONFIRMED THAT MY FUEL TANK READINGS WILL BE INACCURATE DUE TO THIS ISSUE WITH THE DEFORMATION. I BROUGHT MY VEHICLE INTO THE DEALERSHIP TO HAVE THIS ISSUE FIXED AND THE DEALERSHIP CLAIMED TO FIX IT ACCORDING TO FORD'S RECALL. THEY ALSO SAID THAT I SHOULD NOT LONGER HAVE INACCURATE READINGS. TODAY, THE FUEL READING ARE STILL INACCURATE AND I AM CONCERNED THAT MY CAR MAY STALL AND ISSUE IS NOT ACTUALLY RESOLVED. THE READING ARE STILL OVER 100 MILES OFF. THE DEALERSHIP AND FORD REFUSE TO EVALUATE THE ISSUE AND/OR FIX THE ISSUE UNDER THE RECALL. THE PHOTO I PROVIDED BELOW DEMONSTRATES HOW OFF THE FUEL IS. PRIOR TO THIS PHOTO, MY TANK WAS ON EMPTY. I ADDED 5 GALLONS OF GAS OR ABOUT 150 MILES. A FULL TANK IS AROUND 345 MILES TYPICALLY FOR MY CAR BASE UPON HISTORICAL READINGS. IN THE PHOTO, THE ELECTRONIC GAUGE SAYS 215 MILES LEFT WHICH IS WRONG AND THE OTHER GAUGE READS THAT ITS ALMOST FULL (~315MILES) ALSO WRONG. THE READINGS SHOULD SAY AROUND 150 MILES. BOTH GAUGES ARE OFF AND THEY ALSO DO NOT COINCIDE.

01/16/2019
Components: UNKNOWN OR OTHER
Incident Date: 11/21/2018
Crash: No
Fire: No
Vehicle Identification Number: 1FADP3J27DL******
Summary

SIX WEEKS AGO, WHILE MY CAR WAS STATIONARY AND WHEN MY CARE WAS BEING TURNED ON, MY CAR TRUNK STOPPED OPENING. THE KEY (FULL BATTERY) WILL NOT OPEN IT, THE INTERIOR CAR RELEASE WILL NOT OPEN AND THE TRUNK LATCH WILL NOT OPEN IT. ADDITIONALLY, THE WARNING LIGHT AND BEEPING NOISE IS CONSTANTLY ON WHEN STATIONARY AND WHEN DRIVING, SAYING THAT THE TRUNK IS OPEN. THERE IS NOT WAY TO FIX . I'VE BEEN TOLD BY THE DEALERSHIP THAT THERE IS FAULTY WIRING.

01/15/2019
Components: STEERING
Incident Date: 12/23/2018
Crash: No
Fire: No
Vehicle Identification Number: 1FADP3F23DL******
Summary

I WENT TO LEAVE ONE DAY AND MY STEERING WHEEL WAS LOCKED. IT CAME UNLOCKED ITSELF. WHILE WE WERE DRIVING HOME ON THE INTERSTATE AT SPEEDS OF 70-75 MPH THE POWER ASSIST LIGHT COMES ON AND LOST POWER STEERING. NO STEERING WHATSOEVER. MECHANIC CHECKED OUT AND ITS THE RACK AND PINION. NO RECALLS BUT ALL THESE SAME MODELS WITH THE SAME FAULTY STEERING. 97000 MILES. RACK AND PINION WAS REPLACED.

01/15/2019
Components: STEERING
Incident Date: 01/11/2019
Crash: No
Fire: No
Summary

TL* THE CONTACT OWNS A 2013 FORD FOCUS. WHILE ATTEMPTING TO MAKE A RIGHT TURN, THE CONTACT EXPERIENCED DIFFICULTY TURNING THE STEERING WHEEL. THE VEHICLE WAS TAKEN TO AN UNKNOWN FORD DEALER WHERE IT WAS DIAGNOSED THAT THE POWER STEERING MODULE NEEDED TO BE REPAIRED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 127,853. THE VIN WAS NOT PROVIDED.

01/15/2019
Components: STRUCTURE
Incident Date: 10/10/2018
Crash: No
Fire: No
Vehicle Identification Number: 1FADP3F27DL******
Summary

MY DOOR FLEW OPEN ON THE HIGHWAY AND I HAD TO PAY QUITE A BIT TO GET IT FIXED NOT TO MENTION IT WAS A PRETTY SCARY EXPERIENCE. SINCE I'M SEEING THIS ISSUE WAS A RECALLED PART, I'D LIKE TO BE REIMBURSED. HOW DO I GO ABOUT THAT?

01/15/2019
Components: VEHICLE SPEED CONTROL,ENGINE,FUEL/PROPULSION SYSTEM
Incident Date: 06/04/2018
Crash: No
Fire: No
Vehicle Identification Number: 1FADP3F25DL******
Summary

TL* THE CONTACT OWNS A 2013 FORD FOCUS. THE CONTACT PURCHASED THE VEHICLE IN NEW JERSEY FROM A USED DEALER. THE CONTACT WAS NOT INFORMED THAT THERE WAS AN EXTENDED WARRANTY FROM MAY 10, 2013 OR UP TO 60,000 MILES THAT HAD EXPIRED. THE CONTACT STATED THAT THE ENGINE STALLED SEVERAL TIMES, THERE WAS A DRASTIC REDUCTION IN SPEED, AND THE VEHICLE ACCELERATED INTERMITTENTLY. ON OCTOBER 22, 2018, NETS CAMPAIGN NUMBER: (FUEL SYSTEM, GASOLINE) WAS ISSUED. AN INDEPENDENT MECHANIC STATED THAT THE VEHICLE WAS INCLUDED IN AN EXTENDED WARRANTY, BUT HAD NOT PROVIDED ANY SPECIFIC GUIDELINES TO REPAIR THE VEHICLE. STEVENS JERSEY CITY FORD (740 NJ-440, JERSEY CITY, NJ 07305, (201) 432-7272) AND THE MANUFACTURER WERE MADE AWARE OF THE FAILURE. THE MANUFACTURER STATED THAT THE VEHICLE WAS NOT INCLUDED IN ANY WARRANTIES. THE APPROXIMATE FAILURE MILEAGE WAS 10,000. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.

01/11/2019
Components: POWER TRAIN
Incident Date: 01/11/2019
Crash: No
Fire: No
Vehicle Identification Number: 1FADP3F24DL******
Summary

SHUDDERING BETWEEN I BELIEVE FIRST AND SECOND GEARS 63000 MILES ON IT PAPER WORK FROM APPROXIMATELY 10,000 MILES AGO

01/09/2019
Components: POWER TRAIN,VEHICLE SPEED CONTROL,FUEL/PROPULSION SYSTEM
Incident Date: 12/05/2018
Crash: No
Fire: No
Vehicle Identification Number: 1FADP3F25DL******
Summary

2013 FORD FOCUS, WAS BOUGHT NEW FROM DEALERSHIP AND HAS HAD CLUTCH ISSUES FROM BEGINNING. THE CAR STUTTERS ON ACCELERATION, SHIFTS HARD, AND OCCASIONALLY THERE IS A DELAY WHEN THE GAS PEDAL IS PRESSED. A RECALL WAS PERFORMED ON THIS CAR AND THE CLUTCH WAS REPLACED, BUT STILL HAD SAME ISSUE. THIS CAR HAS BEEN SEEN 8 TIMES FOR THIS ISSUE, AND HAS NEVER BEEN RESOLVED. THE CLUTCH THAT WAS REPLACED DURING THE RECALL HAS FAILED THE PERFORMANCE TEST, BUT THE DEALERSHIP WILL NOT REPLACE DUE TO EXPIRED WARRANTY. RECENTLY ANOTHER RECALL WAS ISSUED ON THIS VEHICLE DUE TO A STUCK CANNISTER PURGE VALVE. THIS CAUSES THE ENGINE TO STALL AND THE FUEL METER TO READ INCORRECTLY. THIS CAUSED ME TO RUN OUT OF GAS ON THE HIGHWAY WHEN MY GAS METER REPORTED I STILL HAD HALF A TANK OF FUEL. ON 11/29/18, THE DEALERSHIP PERFORMED THE RECALL AND BELIEVING MY FUEL METER TO NOW BE ACCURATE, I RAN OUT OF GAS AGAIN AT A QUARTER TANK FULL. MY CHECK ENGINE LIGHT IS BACK ON AND IT IS AGAIN THROWING A CODE FOR THE PURGE VALVE. THIS CAR HAS SEVERAL SAFETY ISSUES WHICH FORD DEALER HAS BEEN UNABLE AND UNWILLING TO REMEDY.

01/08/2019
Components: FUEL/PROPULSION SYSTEM
Incident Date: 12/18/2018
Crash: No
Fire: No
Vehicle Identification Number: 1FADP3K20DL******
Summary

TL* THE CONTACT OWNS A 2013 FORD FOCUS. THE CONTACT RECEIVED A RECALL NOTIFICATION FOR NHTSA CAMPAIGN NUMBER: 18V350000 (FUEL SYSTEM). THE VEHICLE WAS TAKEN TO CAPITOL CITY FORD (8623 E WASHINGTON ST, INDIANAPOLIS, IN 46219) AND A SOFTWARE UPDATE WAS PERFORMED. AFTER THE UPDATE, THE VEHICLE STALLED AND WOULD RUN OUT OF FUEL EVEN THOUGH FUEL WAS STILL IN THE TANK. THE VEHICLE WAS TAKEN TO BACK TO THE DEALER WHERE THEY STATED THAT THE CASE WAS CLOSED BECAUSE THEY COMPLETED THE RECALL REPAIR. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE, BUT DID NOT ASSIST. THE VEHICLE WAS NOT REPAIRED. THE FAILURE MILEAGE WAS 80,000. *TT*JB

01/04/2019
Components: POWER TRAIN
Incident Date: 05/05/2015
Crash: No
Fire: No
Summary

TRANSMISSION SLIPS AND SHUDDERS EVEN AFTER CLUTCH PACK REPLACEMENT

01/04/2019
Components: FUEL/PROPULSION SYSTEM
Incident Date: 10/25/2018
Crash: No
Fire: No
Vehicle Identification Number: 1FADP3L95DL******
Summary

ON OCTOBER 25, 2018 MY CAR POPULATED A CEL CODE P0087 AFTER IGNITION WHEN THE CAR WAS STATIONARY. THE CAR TAKES ABOUT 5 SECONDS TO START HALF THE TIME. THE TURBO IS DISABLED AND HAD REDUCED ACCELERATION, WHICH THE DEALER SAID WAS CRAWL MODE. WHEN I TOOK IT TO THE DEALER, THEY SAID THE CODE WAS CAUSED BY THE DEFECTIVE PURGE VALVE DAMAGING MY FUEL PUMP AND WOULD BE COVERED UNDER BY RECALL 18S32. THEY SAID THAT MY CAR IS NOT SAFE TO DRIVE BUT THAT FORD HAS DISAPPROVED THE REQUEST FOR A LOANER CAR, AND THAT PARTS ARE BACKORDERED. WHEN I CALLED FORD CUSTOMER SERVICE ON 1/4/2019, THEY SAID THEY DO NOT PROVIDE LOANER CARS FOR THIS RECALL AND ADVISED ME THAT ME VEHICLE WAS SAFE TO DRIVE.

01/03/2019
Components: ELECTRICAL SYSTEM,VEHICLE SPEED CONTROL,ENGINE
Incident Date: 12/31/2018
Crash: No
Fire: No
Vehicle Identification Number: 1FADP3F28DL******
Summary

CAR IS DRIVEN IN MODERATE RAINING CONDITIONS IN VA. SUDDENLY WHILE MANEUVERING IN A WALMART PARKING LOT A FAULT 'ENGINE FAUL SERVICE CAR NOW' SHOWED UP ON THE DASHBOARD SCREEN. DIDN'T FEEL ANYTHING DIFFERENT AT FIRST AND CONTINUED DRIVING BACK HOME. ABOUT 2 MILES LATER IN THE MIDDLE OF ROUTE 28 THE CAR LOST ACCELERATION AND COMPLETELY STALLED IN THE MIDDLE OF THE HIGHWAY. WAS ABLE TO MANEUVER IT ON THE SHOULDER BEFORE CAR COMPLETELY STOPPED. RESTARTED ENGINE BUT SAME ERROR SHOWED UP AND CAR ONLY MOVED A METER BEFORE STALLING AGAIN. HAD IT TOWED TO FORD CHANTILLY VA. DEALER CALLED A FEW DAYS LATER AND STATED IT'S A 800USD REPAIR ON A ELECTRICAL HARNESS ISSUE. IT IS THE SAME ELECTRICAL HARNESS RECALL THAT FORD RELEASED BUT ONLY FOR THE FORD FOCUS ST MODELS AND NOT SE. THIS IS THE 2ND TIME THIS YEAR THAT I'VE BROUGHT THE CAR BACK TO THE DEALER FOR MAJOR PERFORMANCE ISSUES. THE FIRST ONE IS COVERED BY THE TRANSMISSION PCM RECALL. FOR A 2013 MODEL THAT IS BARELY BEING USED (CAR HAS ONLY 35K MILEAGE) THIS IS UNACCEPATABLE. BTW CAR ALSO HAS AN ISSUE ON THE DRIVER SIDE POWER WINDOW (DOESN'T GO DOWN) BUT I HAVE NOT REQUESTED THEM TO FIX THEM YET.

01/02/2019
Components: POWER TRAIN,AIR BAGS,ENGINE
Incident Date: 10/08/2017
Crash: No
Fire: No
Vehicle Identification Number: 1FADP3F22DL******
Summary

VEHICLE PURCHASED IN 2015 WITH LESS THAN 20K MILES. 1ST PROBLEM, EXPLODED TIRE CAUSING MINOR BODY DAMAGE AND SENSOR DAMAGE. THANKFULLY JUST CAME FROM A STOP SIGN AND NOT TRAVELING FAST, NO INJURY. 2ND PROBLEM, DRIVING DOWN ROAD AT APPROX 35MPH WHEN AIRBAGS SUDDENLY DEPLOYED. WONDERED IF HIT SMALL ANIMAL. GOT OUT TO INVESTIGATE.....NOTHING. VEHICLE THEN ROLLED OFF ROAD (DECLINE IN TERRAIN) LANDING RESTED IN A CHAIN LINK FENCE. UPON INSPECTION, DISCOVERED THAT MOTOR MOUNTS HAD FAILED CAUSING MOTOR TO DROP FORWARDS TOWARDS RADIATOR THEREFORE INDICATING CRASH AND DEPLOYING AIRBAGS. ALL COMPONENTS CONNECTED TO MOTOR RIPPED FORWARDS AS WELL. THANKFULLY ALSO NO INJURY. IF THAT WOULD HAVE OCCURRED AT HIGH SPEEDS, SERIOUS INJURY OR DEATH COULD HAVE RESULTED. THERE IS NO REASON OR EXCUSE FOR FAILURE OF MOTOR MOUNTS. THIS IS CLEARLY A DEFECT. CONTACTED FORD AT THE HIGHEST LEVEL NUMBER I WAS ABLE TO OBTAIN. REQUESTED ONLY TO ADDRESS SAFETY ISSUE. THEY ISSUED A CLAIM, DISMISSED IT AND WOULD NOT ALLOW ME TO SPEAK TO ANYONE WITH THE AUTHORITY TO ADDRESS THE ISSUE. CONTACTED CHEVY DEALERSHIP WHERE VEHICLE WAS PURCHASED, THEY SAID FORD WOULD HAVE TO ADDRESS THE ISSUE. THEN TOOK VEHICLE TO FORD DEALERSHIP TO RUN DIAGNOSTIC TO EVALUATE WHY AIRBAGS DEPLOYED. THIS VEHICLE CONTAINS A MODULE THAT CONTAINS DATA PERTAINING TO AIRBAG DEPLOYMENT. IT IS AS SIMPLE AS RETRIEVING THE DATA! ONLY FORD FIELD REP CAN DO THIS. TOWED VEHICLE TO DEALERSHIP TO PERFORM DIAGNOSTIC TO NEXT BE REFERRED TO REP FOR DATA RETRIEVAL. EMPLOYEES OF DEALERSHIP WERE NOT ALLOWED BY THEIR SUPERVISOR TO EXAMINE THE VEHICLE DUE TO THE EXTENT OF DAMAGE UNDER THE HOOD. SOMEONE NEEDS TO BE CONCERNED WITH THE INTEGRITY OF THE MOTOR MOUNTS ON THIS VEHICLE. OTHER VEHICLES MAY HAVE THIS PROBLEM AS WELL. IF MOUNTS WERE TO FAIL AT HIGH SPEEDS, CATASTROPHIC CRASH WOULD BE EMINENT. DAMAGE FROM CRASH WOULD HIDE FAILED MOUNTS AS CAUSE

01/01/2019
Components: STEERING
Incident Date: 01/01/2019
Crash: No
Fire: No
Vehicle Identification Number: 1FADP3F29DL******
Summary

THE STEERING ASSIST BECAME IN OPERABLE MAKING IT ALMOST IMPOSSIBLE TO STEER THE CAR. IT WAS PARKED AT THE TIME. BUT LEFT MY TEENAGE DAUGHTER STRANDED

12/30/2018
Components: POWER TRAIN
Incident Date: 12/30/2018
Crash: No
Fire: No
Vehicle Identification Number: 1FADP3F21DL******
Summary

THIS CAR SHUDDERS WHEN STARTING FROM A STOP. ESPECIALLY BAD GOING UP AN INCLINE

12/29/2018
Components: ELECTRICAL SYSTEM,ENGINE,FUEL/PROPULSION SYSTEM
Incident Date: 12/28/2018
Crash: No
Fire: No
Vehicle Identification Number: 1FADP3F21DL******
Summary

WELL HAVE HAD NOTHING BUT PROBLEMS WITH THIS CAR, BUT HERE IS THE LATEST. I WAS DRIVING AND THE CAR STARTED MAKING NOISES AND THEN IT SPUTTED LIKE GOING TO DIE OUT, AND GET REALLY ROUGH DRIVING. I PARKED THE CAR GOT TO WORK, AND WHEN LEAVING IT WOULD NOT START. BATTERY IS NEW, SO NOT THAT. AFTER ABOUT 4 TRIES IT STARTED UP, THIS WAS WED. THEN FRIDAY, AND ON WAY HOME THE ENGINE LIGHT CAME ON, AS WELL AS HAD ISSUE STARTING. I JUST RECEIVED THIS LETTER TODAY, HOW ODD AND CONFIRMED THAT THERE IS A PROBLEM AND NOT MY IMAGINATION. I HAVE GRANDCHILDREN THAT I PICK UP FROM SCHOOL AND DAY CARE, AND WILL NOT SUBJECT THEM TO THIS UNSAFE CAR. ALSO,LAST WEEK THE GAS GAUGE JUST WENT TO 50 AND IT BINGED TO LET ME KNOW, I DROVE TO THE GAS STATION NEARBY, AND I ROLLED IN.. NOW SEE THAT GAUGE IS ALSO OR COULD BE WRONG..I AM BRINGING IT IN AND HOPING YOU PUT ME IN A RENTAL UNTIL THIS IS FIXED!~

12/27/2018
Components: ELECTRICAL SYSTEM,UNKNOWN OR OTHER
Incident Date: 12/01/2018
Crash: No
Fire: No
Vehicle Identification Number: 1FADP3F23DL******
Summary

THE VEHICLE SOUND SYSTEM, RADIO, IS MAKING A LOUD POPPING NOISE, EVEN WHEN THE RADIO IS OFF AND THE RADIO IS NOT WORKING. MY MOTHER, OWNER OF THE VEHICLE IS 79. THIS LOUD POPPING NOISE, IS STARTLING, WHICH CAUSES HER TO PANIC, WHICH IN MY OPINION IS A SAFETY FACTOR. I'VE READ ON THE INTERNET THAT THIS IS HAPPENING TO MANY FORD MODELS INCLUDING HERS. THE FORD DEALER STATES IT IS $105 JUST FOR THEM TO TROUBLE SHOOT. I'VE READ ALSO ON THE INTERNET THAT DEALERS FIX ONE COMPONENT OF THE SOUND SYSTEM, WHICH WORKS FOR A LITTLE WHILE, THEN THE ISSUE RETURNS, ONLY TO REPLACE ANOTHER COMPONENT AND ON AND ON. MY 79 YEAR OLD MOTHER DOES NOT HAVE THAT KIND OF MONEY, AND WILL BE SUCKED DRY, IF THIS HAPPENS TO HER. SO OUR DELIMA IS TO NOT DO ANYTHING BECAUSE OF MONEY, AND TAKE THE CHANCE ON HER HAVING AN ACCIDENT CAUSE OF THE STARTLEING EFFECT, WHICH TURNS INTO PANIC, AND POSSIBLE AN ACCIDENT. WE FEEL THIS IS A SAFETY ISSUE. AND WOULD APPRECIATE A RESOLUTION. ONCE AGAIN THE POPPING NOISE COMES FROM THE RADIO SYSTEM, THE RADIO DOES NOT WORK AND THE SOUND HAPPENS WHEN THE RADIO IS ON OR OFF. THIS ISSUE HAS BEEN GOING ON FOR ALMOST A MONTH.

12/27/2018
Components: ENGINE,FUEL/PROPULSION SYSTEM
Incident Date: 12/17/2018
Crash: No
Fire: No
Vehicle Identification Number: 1FADP3K2XDL******
Summary

TL* THE CONTACT OWNS A 2013 FORD FOCUS. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 18V735000 (FUEL SYSTEM, GASOLINE). THE CONTACT STATED THAT THE VEHICLE HESITATED AND STALLED WITHOUT WARNING. THE CONTACT HAD BEEN WAITING FOR WEEKS FOR THE VEHICLE TO BE REPAIRED AND WAS NOT PROVIDED A LOANER VEHICLE. THE VEHICLE WAS TAKEN TO SIMMONS-ROCKWELL (7329 OLD HAMMONDSPORT RD, BATH, NY 14810, (607) 776-8100), BUT WAS NOT DIAGNOSED OR REPAIRED. THE DEALER STATED THAT THE PART WAS NOT AVAILABLE FOR THE RECALL REPAIR. THE MANUFACTURER WAS CONTACTED. THE APPROXIMATE FAILURE MILEAGE WAS 118,000. PARTS DISTRIBUTION DISCONNECT.

12/27/2018
Components: POWER TRAIN
Incident Date: 12/21/2018
Crash: No
Fire: No
Vehicle Identification Number: 1FADP3K27DL******
Summary

MY CAR START SHUTTERING ON ACCERALTION AND SHIFTING FUNNY. I DID SOME ONLINE RESEARCH AND A LOT OF PEOPLE SAID THERE WAS A RECALL ON THE CLUTCH. I CALLED FORD IMMEDIATELY FOR SCHEDULE FOR THE RECALL BUT THEY TOLD ME IT'S NOT LONGER A RECALL. I WAS UNDER THE IMPRESSION THAT RECALLS WERE GOOD FOR 10 YEARS AND ALSO THOUGHT THAT FORD HAD TO NOTIFY ME YET I NEVER EVEN KNEW ABOUT THE RECALL AND NOW I CANT SEEM TO GET IT FIXED. IS THAT RIGHT?

12/21/2018
Components: STEERING
Incident Date: 12/03/2018
Crash: No
Fire: No
Vehicle Identification Number: 1FADP3K29DL******
Summary

STEERING WAS CATCHING WHILE DRIVING AND I HAD TO PUSH HARD TO TURN THE WHEEL PAST CERTAIN POINTS AS IT GOT CAUGHT AT CERTAIN POINTS. THIS HAPPENED WHILE DRIVING ON THE HIGHWAY. THAT ISSUE STOPPED BUT THE WHEEL MAKES A GRINDING NOISE WHILE TURNING THE WHEEL AT LOW SPEEDS. I WAS TOLD THAT THE ELECTRICAL RACK AND PINION STEERING NEEDS TO BE REPLACED. THE VEHICLE AS ABOUT 93K MILES ON IT.

12/21/2018
Components: ELECTRICAL SYSTEM
Incident Date: 12/20/2018
Crash: No
Fire: No
Vehicle Identification Number: 1FADP3F22DL******
Summary

MY TRUCK POPS OPEN AFTER HAVE BEEN DRIVING SEVERAL MILES USUALLY 7 OR 8..WHILE I AM DRIVING...SOMETIMES IN TOWN, OTHER TIMES WHEN GOING 55 MPH..THIS HAS BEEN HAPPENING FOR PAST 6 MO, ALMOST EVERYTIME I DRIVE

12/19/2018
Components: POWER TRAIN
Incident Date: 05/21/2013
Crash: No
Fire: No
Vehicle Identification Number: 1FADP3F20DL******
Summary

TRANSMISSION STUTTERED, JERKED UPON RECEIPT OF OWNERSHIP. NORTHGATE FORD SERVICEMAN, UPON REPORT, ASSURED ME THE CAR WAS UNDER WARRANTY. TRANSMISSION BROKE AFTER THE WARRANTY AND I WAS STUCK WITH ALL THE COST OF REPAIR PLUS RENTAL CAR UNTIL THE FOTRD FOCUS WAS REPAIRED. I WILL ACCEPT NOTHING BUT A TOTAL REIMBURSEMENT OF MY COSTS FOR REPAIR AND CAR RENTAL.

12/19/2018
Components: POWER TRAIN
Incident Date: 12/18/2018
Crash: No
Fire: No
Vehicle Identification Number: 1FADP3J28DL******
Summary

THE FOCUS DPS6 TRANSMISSION CONTINUOUSLY SHUDDERS AND STALLS WHEN DRIVING, ESPECIALLY WHEN STARTING OUT AND SHIFTING BETWEEN 1ST AND 2ND GEAR. AFTER ALL OF THE INCIDENCES I HAVE HEARD ABOUT THIS TRANSMISSION, I BELIEVE THERE SHOULD BE AN OFFICIAL RECALL THAT ALLOWS FOR REPAIRS OR REPLACEMENT OF THE TRANSMISSION.

12/18/2018
Components: FUEL/PROPULSION SYSTEM
Incident Date: 12/18/2018
Crash: No
Fire: No
Vehicle Identification Number: 1FADP3F2XDL******
Summary

TL* THE CONTACT OWNS A 2013 FORD FOCUS. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 18V735000 (FUEL SYSTEM, GASOLINE). THE DEALER (MIKE BURCH FORD, 304 WARE ST, BLACKSHEAR, GA 31516, 912-449-4446) WAS CONTACTED AND CONFIRMED THAT THE PARTS WERE NOT AVAILABLE FOR THE RECALL REMEDY. THE MANUFACTURER WAS NOT NOTIFIED. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.

12/18/2018
Components: SUSPENSION,ENGINE
Incident Date: 12/01/2018
Crash: No
Fire: No
Vehicle Identification Number: 1FADP3F22DL******
Summary

TAKATA DRIVING ON CITY STREET AND MY CAR JERKED AND EXCELLER RATED ON ITS OWN CAUSING ME TO PULL OVER

12/17/2018
Components: POWER TRAIN
Incident Date: 12/17/2018
Crash: No
Fire: No
Vehicle Identification Number: 1FADP3K20DL******
Summary

THE POWERSHIFT TRANSMISSION IS DEFECTIVE, AS I HAVE HAD IT REPLACED MULTIPLE TIMES IN A CAR WITH ONLY 50,000 MILES. I HAD MY CLUTCH PACK REPLACED FOR SLIPPING AND SHUDDERING TWICE WITHIN A TWO MONTH/2,000 MILE PERIOD. INITIALLY THE PROBLEMS WENT AWAY, BUT THEY CAME BACK AND ARE WORSE NOW. THERE HAVE BEEN 2 INCIDENCES WHERE I WAS DRIVING AND THE CHECK ENGINE LIGHT CAME ON AND THE CAR'S SCREEN SAID TO SERVICE THE TRANSMISSION; THE CAR WOULD NOT SHIFT GEARS SO I COULD NOT ACCELERATE. BOTH TIMES I WOULD TURN THE CAR OFF AND AFTER SITTING FOR A WHILE (OVERNIGHT), IT WOULD TURN BACK ON EVERYTHING WOULD BE NORMAL. THE TRANSMISSION SHUDDER HAPPENS WHEN I ACCELERATE FROM A STOP OR FROM A NEAR STOP, LIKE IN STOP AND GO TRAFFIC; THE CAR SHAKES AND ACCELERATION IS VERY UNEVEN. WHEN THE CAR IS FIRST STARTED IN COLD WEATHER, THE RPMS JUMP UP RAPIDLY WHEN I AM ACCELERATING FROM A STOP TO THE POINT WHERE THE TIRES SLIP AND SPIN, REGARDLESS OF HOW MUCH I PRESS THE GAS PEDAL. EXCLUDING THE ISSUE ABOVE, THE SHUDDER SEEMS TO OCCUR MORE FREQUENTLY THE LONGER THE CAR IS BEING DRIVEN, AND THE WARMER THE WEATHER IS. WHEN I AM DRIVING AND I PUSH THE GAS PEDAL TO ACCELERATE MORE (LIKE GOING INTO A ROUNDABOUT OR MERGING ONTO THE HIGHWAY) THE RPMS RISE UP VERY HIGH BUT THE CAR JUST COASTS AND DOES NOT ACCELERATE FOR SEVERAL SECONDS. SOMETIMES WHEN I AM AT A STOP, I WILL PUSH THE GAS PEDAL AND THE RPMS WILL RISE, BUT THE CAR WILL NOT ACCELERATE FOR A FEW SECONDS. THE ISSUES ARE SPORACTIC, AS THE CAR WILL BE FINE FOR A FEW DAYS AND THEN IT WILL BE ALMOST UNDRIVEABLE FOR A FEW DAYS.

12/16/2018
Components: FUEL/PROPULSION SYSTEM
Incident Date: 12/15/2018
Crash: No
Fire: No
Vehicle Identification Number: 1FADP3K29DL******
Summary

THE CAR IS STALLING. THE ENGINE LIGHT COMES ON. THE PROBLEM HAS BEEN DIAGNOSED BY FORD BUT THEY DON'T HAVE THE PARTS TO FIX IT. THE STALLING HAS HAPPENED DURING RUSH HOUR ON THE HIGHWAY.

12/11/2018
Components: ELECTRICAL SYSTEM
Incident Date: 12/03/2018
Crash: No
Fire: No
Vehicle Identification Number: 1FADP3F20DL******
Summary

CAR WAS NOT IDLING CORRECTLY WOULD HESITATE OR RUNNING EFFICIENTLY. FIST DEALER DIAGNOSED THAT THE VEHICLE NEEDED A NEW PCM. AFTER $1300 AND A NEW PCM, 6 MONTHS GO BY, SAME PROBLEM CAME UP. 2ND DEALER DIAGNOSED A P2626 TO BE A CHAFFED WIRE IN A WIRE HARNESS. $700 REPAIR TO REPLACE TWO WIRES. THERE IS A SIMILAR RECALL FOR FORD FOCUS ST 14S17 THAT DEALS WITH A CHAFFED WIRE IN WIRE HARNESS.

12/08/2018
Components: POWER TRAIN,FUEL/PROPULSION SYSTEM
Incident Date: 09/12/2018
Crash: No
Fire: No
Vehicle Identification Number: 1FADPEK25DL******
Summary

MY CAR IS MISSING/STUTTERING, THE FUEL GAUGE DOESN'T SHOW THE ACCURATE MILES TO EMPTY, AND MY CAR SHUTS OFF WHILE I'M DRIVING BOTH LOCALLY AND ON THE HIGHWAY. I'VE ALMOST BEEN IN TWO WRECKS BECAUSE THE CAR KEEPS SHUTTING OFF. WHEN I PUT GAS IN THE VEHICLE THE CAR WON'T IMMEDIATELY CRANK. I HAVE TO TRY TO CRANK IT ABOUT 3 TIMES BEFORE IT STARTS. MY CAR DOES A LOT OF THE SAME THINGS THAT ARE LISTED IN RECALL # 18V735.

12/08/2018
Components: STEERING
Incident Date: 06/02/2017
Crash: No
Fire: No
Vehicle Identification Number: 1FADP3K2XDL******
Summary

ELECTRIC STEERING RACK MALFUNCTIONS, FAILING TO COME ON, AND DISPLAYS 'STEERING FAULT' ON THE INFORMATION DISPLAY. LATELY IT FAILS TO TURN ON EVERY TIME I START THE VEHICLE, ONLY WORKING AFTER I TURN THE CAR OFF AND ON AGAIN. I HAVE HAD THIS PROBLEM FOR OVER A YEAR, BUT UNTIL RECENTLY IT WAS INFREQUENT. I AM NOW CONCERNED I WILL BE STRANDED OR THAT IT WILL FAIL WHILE DRIVING, POTENTIALLY CAUSING SERIOUS INJURY.

12/06/2018
Components: ELECTRICAL SYSTEM
Incident Date: 12/03/2018
Crash: No
Fire: No
Vehicle Identification Number: 1FADP3L90DL******
Summary

WHILE IN MOTION, RADIO / NAVIGATION SYSTEM NOTIFIES OF ERROR IN "911 ASSIST" SYSTEM AT WHICH POINT ALL AUDIO QUEUES FROM SYSTEM GO IN ACTIVE, INCLUDING NAVIGATION PROMPTS, RADIO, PHONE (IF CONNECTED) ETC... THIS RANDOMLY MAY OCCUR AND TYPICALLY WILL NOT RESOLVE ITSELF TILL AFTER A SHUT DOWN PERIOD OF A NUMBER OD HOURS.

12/05/2018
Components: FUEL/PROPULSION SYSTEM
Incident Date: 11/19/2018
Crash: No
Fire: No
Vehicle Identification Number: 1FADP3K27DL******
Summary

THE ENGINE STALLED WHILE PULLING INTO PARKING LOT. I TURNED OFF THE CAR, PUT IT IN PARK, AND WAS ABLE TO RESTART THE ENGINE. CHECK ENGINE LIGHT WAS ON WITH CODE P144A. I TOOK IT TO A FORD DEALERSHIP AND THEY REPLACED THE PURGE VALVE. THEY CLAIMED IT WAS NOT COVERED BY THE RECALL FOR THE PURGE VALVE BECAUSE IT HAD A DIFFERENT DIAGNOSTIC CODE (RECALL #18S32). NO ONE WAS EVER ABLE TO EXPLAIN HOW THE PROBLEM WITH MY CAR WAS DIFFERENT FROM THE DESCRIPTION OF THE RECALL PROBLEM, HOWEVER.

12/03/2018
Components: STEERING
Incident Date: 12/01/2018
Crash: No
Fire: No
Vehicle Identification Number: 1FADP3F22DL******
Summary

TAKATA RECALL VEHICLE ONLY HAS 72,000 MILES N THE ELECTRIC POWER STEERING MOTOR CLANKS CAN'T REPLACE MOTOR HAVE TO REPLACE WHOLE RACK SYSTEM N AT ANYTIME WHILE DRIVING IT CAN LOCK UP N CAUSE A ACCIDENT

11/30/2018
Components: ENGINE
Incident Date: 08/22/2014
Crash: No
Fire: No
Vehicle Identification Number: 1FADP3R49DL******
Summary

TL* THE CONTACT OWNS A 2013 FORD FOCUS ELECTRIC. WHILE DRIVING 55 MPH, THE STOP ENGINE NOW WARNING INDICATOR ILLUMINATED AND THE VEHICLE STALLED. THE VEHICLE WAS TAKEN TO VANCOUVER AUTO GROUP (6804 NE 40TH ST, VANCOUVER, WA 98661, 360-992-7285) TO BE DIAGNOSED, BUT THE FAILURE COULD NOT BE DUPLICATED. REPAIRS WERE MADE, BUT THE FAILURE RECURRED. THE MANUFACTURER WAS NOTIFIED AND DID NOT ASSIST. THE FAILURE MILEAGE WAS APPROXIMATELY 41,000.

11/28/2018
Components: STEERING
Incident Date: 11/27/2018
Crash: No
Fire: No
Vehicle Identification Number: 1FADP3F24DL******
Summary

STEERING LOCKED UP WHILE BACKING OUT OF PARKING SPOT. LUCKY WAS ABLE TO DRIVE IT FORWARD BACK INTO SPOT. STEERING FLUID AT APPROPRIATE LEVEL, MORE THAN JUST A FAIL IN POWER STEERING. TWENTY-FOUR HOURS LATER CAR WILL START AND EVEN GO INTO GEAR, BUT STEERING LOCKED.

11/22/2018
Components: STEERING
Incident Date: 11/21/2018
Crash: No
Fire: No
Vehicle Identification Number: 1FADP3L95DL******
Summary

POWER STEERING ASSIST FAILED FOR SEVERAL MINUTES. STEERING EFFORT WAS EXTREMELY HIGH DURING THIS PERIOD (FAR HIGHER THAN OLD MANUAL STEERING CARS). POWER ASSIST RECOVERED AFTER STOPPING THE CAR AND RE-STARTING.

11/22/2018
Components: STEERING
Incident Date: 11/14/2018
Crash: No
Fire: No
Summary

STEERING IS LOCKED AND WILL NOT TURN. MESSAGE APPEARED THAT STATED STEERING LOSS STOP SAFELY. VEHICLE IS NOT DRIVABLE, IF I WAS DRIVING WHEN THIS HAPPENED I WOULD HAVE CRASHED. VEHICLE ONLY HAS 74000 MILES ON IT.

11/21/2018
Components: FUEL/PROPULSION SYSTEM
Incident Date: 03/29/2017
Crash: No
Fire: No
Vehicle Identification Number: 1FADP3F2XDL******
Summary

I HAD MY CHECK ENGINE LIGHT ON WENT TO FORD DEALERSHIP WAS TOLD IT WAS CANNISTER PURGE VALVE, HAD IT REPAIRED OUT OF WARRANTY. RECENTLY FORD HAS NOW RECALLED THE VEHICLE FOR THE SAME PART, RECALL #18S32. FORD HAS REFUSED TO REFUND COST OF REPAIR BECAUSE"CODE" WAS NOT THE SAME AS ONES ON RECALL, BUT RECALL STATES THAT DOES NOT NEED TO BE THE CASE. I WANT A REFUND AND NEED HELP, THANK YOU.

11/20/2018
Components: TRACTION CONTROL SYSTEM,ENGINE,FUEL/PROPULSION SYSTEM
Incident Date: 11/19/2018
Crash: No
Fire: No
Vehicle Identification Number: 1FADP3F29DL******
Summary

TL* THE CONTACT OWNS A 2013 FORD FOCUS. WHILE DRIVING APPROXIMATELY 15 MPH, THE VEHICLE STALLED. THE CONTACT STATED THAT THE TRACTION CONTROL, "SERVICE ENGINE NOW", AND "HILL ASSIST IS NOT SUPPORTED" WARNING INDICATORS ILLUMINATED. THE CONTACT WAS ABLE TO RESTART THE VEHICLE, BUT THE FAILURE RECURRED TWICE WITHIN FIFTEEN MINUTES. LARRY H. MILLER FORD (11595 6TH AVENUE, LAKEWOOD, COLORADO 80215, (720) 643-1545), PHIL LONG FORD OF DENVER (7887 WEST TUFTS AVENUE, DENVER, COLORADO 80123, (855) 981-0291), AND O'MEARA FORD (400 WEST 104TH AVENUE, NORTHGLENN, COLORADO 80234, (303) 254-5000) WERE MADE AWARE OF THE FAILURE ALONG WITH SEVERAL OTHER UNKNOWN FORD DEALERS IN COLORADO AND STATED THAT THE VEHICLE WOULD NOT BE ASSESSED AND/OR DIAGNOSED UNTIL NOVEMBER 26, 2018. IN ADDITION, THE DEALERS STATED THAT THEY WERE "BACKLOGGED" WITH VEHICLES AND WOULD BE UNABLE TO PERFORM THE NECESSARY REPAIRS. THE VEHICLE WAS RECALLED PER NHTSA CAMPAIGN NUMBER: 18V735000 (FUEL SYSTEM, GASOLINE). THE FAILURE MILEAGE WAS 55,364. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.

11/19/2018
Components: UNKNOWN OR OTHER
Incident Date: 11/18/2018
Crash: No
Fire: No
Vehicle Identification Number: 1FADP3R48DL******
Summary

BATTERY CHARGER OVER HEATED AND MELTED CHARGER CAUSING DAMAGE TO THE CHARGER UNABLE TO USE AND TO MY OUTLET.

11/14/2018
Components: POWER TRAIN
Incident Date: 11/13/2018
Crash: No
Fire: No
Vehicle Identification Number: 1FADP3F22DL******
Summary

WHEN ACCELERATING FROM A STOP SIGN/ LIGHT, THE CAR SHAKES VIOLENTLY. I'VE HAD THE CAR IN THE SHOP MULTIPLE TIMES WHERE THE INFORMATION ON THE BILL STATES "CLUTCH MISFIRE". THE FIX IS TEMPORARY, LASTING A MONTH OR TWO, AND THEN THE PROBLEM IS BACK. I'VE HAD THE CAR FOR TWO YEARS AND THIS HAS BEEN A REOCCURRING PROBLEM.

11/13/2018
Components: POWER TRAIN
Incident Date: 11/11/2018
Crash: No
Fire: No
Vehicle Identification Number: 1FADP3F22DL******
Summary

TRANSMISSION SLIPS IN FORWARD GEARS, WILL NOT STAY IN REVERSE.

11/12/2018
Components: POWER TRAIN
Incident Date: 11/05/2018
Crash: No
Fire: No
Vehicle Identification Number: 1FADP3J29DL******
Summary

VEHICLE AUTOMATIC TRANSMISSION FAILS TO SHIFT GEARS CAUSING STALL, SEVERE SHUDDER, INABILITY TO ACCELERATE THROUGH INTERSECTIONS AND ONTO HIGHWAY ON-RAMPS. DEALERS REFUSE WARRANTY SERVICE TO REPAIR CLUTCH ASSEMBLY. DEALERS ACKNOWLEDGE FAULT DUE TO PRECISELY SAME MECHANICAL PROBLEMS WITH 2012 FORD FOCUS MODELS THAT ARE SUBJECT TO RECALL, BUT FOR THIS 2013 MODEL DEALERS REQUIRE REPAIR COST OF $1,300 TO $1,600 FOR PARTS AND LABOR. VEHICLE HAS ONLY ABOUT 65,000 MILES. PROBLEM STARTED CIRCA 11/5/2018 AND PERSISTS INTERMITTENTLY. REVIEW OF FORD FOCUS BLOGS AND OWNER COMMENT WEBSITES INDICATE PROBLEM WELL-KNOWN AND UBIQUITOUS.

11/09/2018
Components: STEERING
Incident Date: 06/06/2018
Crash: Yes
Fire: No
Vehicle Identification Number: 1FADP3F25DL******
Summary

MY 2013 FORD FOCUS STEERING WHEEL HAS BEEN LOCKING UP. I WAS DRIVING 75 ON A HIGHWAY AND MY WHEEL LOCKED UP. I LOST CONTROL OF THE CAR, SPINNING SEVERAL TIMES BEFORE LANDING IN A DITCH WITH MY 7 YEAR OLD IN THE BACKSEAT. WE WERE NOT HURT THANKFULLY, BUT IT HAS CAUSED SOME EMOTIONAL TRAUMA FOR MY SON WHO HAD TO RECEIVE COUNSELING. MY CAR WAS CHECKED BY PROFESSIONALS THROUGH FORD COLLISION CENER. I HAD TO GET NEW TIRES AND AN ALIGNMENT, ABOUT $1000 WORTH OF DAMAGE. SINCE NO ONE COULD FIND ANYTHING WRONG WITH MY STEERING I THOUGHT MAYBE IT WAS A FREAK ACCIDENT. MY STEERING WHEEL HAS LOCKED UP SEVERAL TIMES WHEN PUTTING IT IN REVERSE. IT THEN LOCKED UP COMPLETELY WHILE MAKING A LEFT HAND TURN THAT ALMOST ENDED IN ANOTHER WRECK. IT IS THE STEERING MOTOR AND WILL COST ME $1800 TO FIX. I HAVE FILED A CLAIM WITH FORD AND THEY REFUSE TO TAKE RESPONSIBILITY FOR THIS STEERING DEFECT. UPON DOING SOME RESEARCH, THE STEERING MOTOR HAS BEEN A PROBLEM WITH FORD'S FROM 2010-2014, WITH DOCUMENTED CASUALTIES DUE TO THE STEERING LOCKING UP. THIS IS A SERIOUS ISSUE AND SHOULD NOT BE IGNORED ANY LONGER. RECALL THE STEERING MOTORS NOW, TAKE ACTION. I CAN'T EVEN TRADE THIS CAR IN FOR ANOTHER BECAUSE THE PRICE OF THE VEHICLE DETERIORATES WITH EVERY RECALL, INCLUDING THE RECALL OF THEIR FAULTY TRANSMISSION ISSUES. GET THESE CARS OFF THE ROADS, THEY ARE A HAZARD!

11/09/2018
Components: FUEL/PROPULSION SYSTEM
Incident Date: 11/09/2018
Crash: No
Fire: No
Vehicle Identification Number: 1FADP3F20DL******
Summary

TL* THE CONTACT OWNS A 2013 FORD FOCUS. WHILE DRIVING 35 MPH AND APPROACHING A RED LIGHT, THE VEHICLE ALMOST STALLED. IN ADDITION, THE OIL WARNING INDICATOR ILLUMINATED AND THE RPMS DECREASED. THE CONTACT SWITCHED THE GEAR INTO NEUTRAL AND DEPRESSED THE ACCELERATOR PEDAL IN ORDER FOR THE VEHICLE NOT TO COMPLETELY STALL. THE CONTACT ALSO STATED THAT THE FAILURE OCCURRED TWO OTHER TIMES THIS WEEK. THE DEALER (COURTESY FORD/LINCOLN, 1313 NE 122ND AVE, PORTLAND, OR 97230) WAS CONTACTED BY PHONE. THE CONTACT WAS ADVISED NOT TO BRING THE VEHICLE IN BECAUSE THE RECALL DID NOT START UNTIL THE END OF DECEMBER AND PARTS WERE NOT AVAILABLE FOR NHTSA CAMPAIGN NUMBER: 18V735000 (FUEL SYSTEM, GASOLINE). THE VEHICLE WAS NOT REPAIRED. THE APPROXIMATE FAILURE MILEAGE WAS 99,000.

11/06/2018
Components: ELECTRICAL SYSTEM
Incident Date: 07/01/2018
Crash: No
Fire: No
Vehicle Identification Number: 1FADP3L92DL******
Summary

THE RADIO/ENTERTAINMENT SYSTEM OF CAR HAS STOPPED FUNCTIONING. APPROX. 4 MONTHS AGO, RADIO/ENTERTAINMENT SYSTEM WOULD INTERMITTENTLY SHUT DOWN WHILE DRIVING. PRIOR TO THE SHUTDOWN, A VERY LOUD CRACKING NOISE WOULD WAS HEARD THROUGH SPEAKERS. ONLY AFTER TURNING THE VEHICLE OFF AND ON WOULD THE SERVICE RETURN. THE STOPPAGE WOULD OCCUR DAILY WHILE DRIVING, APPROX. 2-3 TIMES A DAY. I CHANGED THE BATTERY 4 WEEKS AGO AND ONCE THAT HAPPENED, THE FREQUENCY OF STOPPAGES INCREASED AND THE NOISE THROUGH THE SPEAKERS BECAME LOUDER. TWO WEEKS AGO, AFTER A VERY LOUD SCREECH, THE RADIO/ENTERTAINMENT SYSTEM CEASED FUNCTIONING. WHEN TURNING ON THE CAR IGNITION, THE ENTERTAINMENT SYSTEM SCREEN WILL ONLY DISPLAY THE TIME AND DATE. NO USE OF RADIO, CD PLAYER, USB PORT AND BLUETOOTH.

11/05/2018
Components: STEERING
Incident Date: 11/05/2018
Crash: No
Fire: No
Vehicle Identification Number: 1FADP3F2XDL******
Summary

TL* THE CONTACT OWNS A 2013 FORD FOCUS. WHEN THE VEHICLE WAS STARTED, THE POWER STEERING FAULT WARNING INDICATOR ILLUMINATED AND THE STEERING ABILITY SEIZED. THE CONTACT TURNED THE VEHICLE OFF AND ON, BUT THE FAILURE CONTINUED. THE VEHICLE WAS UNABLE TO BE DRIVEN. THE VEHICLE WAS NOT TAKEN TO A DEALER OR AN INDEPENDENT MECHANIC FOR DIAGNOSTIC TESTING. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE VEHICLE WAS NOT REPAIRED. THE APPROXIMATE FAILURE MILEAGE WAS 85,900.

11/03/2018
Components: POWER TRAIN,ELECTRICAL SYSTEM,FUEL/PROPULSION SYSTEM
Incident Date: 09/04/2018
Crash: No
Fire: No
Vehicle Identification Number: 1FADP3F23DL******
Summary

WAS DRIVING TO WORK AND MY CAR WOULD NOT GO . THE RPMS WENT WAY HIGH AND I COULD NOT GO OVER 15 MILES PER HOUR IN MY CAR. ALSO MY AUTOMATIC CLUTCH WAS BAD AND MY STEREO ALSO HAS STOPPED WORKING.

11/01/2018
Components: AIR BAGS
Incident Date: 10/11/2018
Crash: Yes
Fire: No
Vehicle Identification Number: 1FADP3F25DL******
Summary

TL* THE CONTACT OWNED A 2013 FORD FOCUS. THE CONTACT STATED THAT WHILE DRIVING AT 35 MPH, THE VEHICLE WAS INVOLVED IN A CRASH WITH ANOTHER VEHICLE. THE CONTACT STATED THAT THE AIR BAGS FAILED TO DEPLOY. A POLICE REPORT WAS FILED. THE CONTACT AND A PASSENGER IN THE OTHER VEHICLE SUSTAINED INJURIES WHICH REQUIRED MEDICAL ATTENTION. THE VEHICLE WAS TOWED TO A TOW YARD. NEITHER THE DEALER NOR MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 115,000. THE VEHICLE WAS DESTROYED.

11/01/2018
Components: STEERING
Incident Date: 09/13/2018
Crash: No
Fire: No
Vehicle Identification Number: 1FADP3F27DL******
Summary

WHILE DRIVING TO WORK ON A CITY STREET MY CAR JUST QUIT ON ME THE DASH INDICATED STEERING WHEEL DEFAULT, I STARTED THE CAR UP HAD NO PROBLEMS SINCE FOUR WEEKS AGO HE DID THE SAME THING MY CAR HAD 77,767 MILES AT THE TIME.

10/31/2018
Components: STEERING
Incident Date: 10/24/2018
Crash: No
Fire: No
Vehicle Identification Number: 1FADP3K29DL******
Summary

RACK AND PINION PARTS GIVE OUT AT 60,000 MILES RESULTING IN POWER STEERING FAILURE. GAVE OUT WHILE STATIONARY.

10/30/2018
Components: ELECTRICAL SYSTEM,UNKNOWN OR OTHER
Incident Date: 10/30/2018
Crash: No
Fire: No
Vehicle Identification Number: 1FADP3F23DL******
Summary

INITIALLY, ONCE VEHICLE IS STARTED AND RADIO IS TURNED ON, CRACKLING SOUNDS ARE HEARD ACROSS ENTIRE DASH OF CAR. RADIO STOPS WORKING. SOME DAYS RADIO WORKS, OTHER DAYS LONG STRETCHES OF CRACKLING AND THEN RADIO STOPS. RECENTLY, RADIO DOES NOT WORK AT ALL. WHEN BACK DOOR IS OPENED, SPEAKER IN REAR DRIVER DOOR CRACKLES AND SOUND IS HEARD ALL THE WAY TO THE FRONT DRIVER DOOR AND ACROSS DASH TO THE RADIO. RADIO HAS STOPPED WORKING ALTOGETHER. CANNOT BE TURNED OFF (APPEARS TO BE ON EVEN THOUGH NOT WORKING). EVENTS OCCURRED OVER 2 WEEK PERIOD. NO DIFFICULTY WITH TRANSMISSION, OPERATION OR DASHBOARD. LAST EVENT WITH CRACKLING OCCURRED AS REAR DRIVER SIDE DOOR WAS OPENED TO PUT ITEMS IN BACK SEAT. CAR NOT RUNNING.

10/29/2018
Components: STEERING,UNKNOWN OR OTHER,ENGINE
Incident Date: 10/29/2018
Crash: No
Fire: No
Vehicle Identification Number: 1FADP3K22DL******
Summary

HILL START ASSIST LIGHT UNAVAILABLE LIGHT AND SKID LIGHT CAME ON. CAR JOLTS IN IT'S OWN DIRECTION ALL OF A SUDDEN. CLUTCH PROBLEM ALSO. CAR ISN'T DRIVING PROPERLY OR SHIFTING IN GEARS PROPERLY. DRIVING CAR ON STREET. WHEN TURNING CAR WANTS TO GO IN IT'S OWN DIRECTION. SCARY.

10/28/2018
Components: AIR BAGS
Incident Date: 10/12/2018
Crash: Yes
Fire: No
Vehicle Identification Number: 1FADP3F22DL******
Summary

AIRBAG DID NOT INFLATE WHEN MY SON HAD AN ACCIDENT THE AIRBAG DEPLOYED BUT DID NOT INFLATE HE WENT INTO THE BACK OF ANOTHER VEHICLE ON HIGHWAY 40 ON OCTOBER 12

10/26/2018
Components: POWER TRAIN,ENGINE,FUEL/PROPULSION SYSTEM
Incident Date: 11/30/2017
Crash: No
Fire: No
Summary

CAR SHUDDERS AT VARYING SEVERITIES--SOMETIMES MORE MILD THAN OTHERS, MOSTLY SEVERE OTHERWISE DURING ACCELRATION, AND VARIOUS MOMENTS WHILE DRIVING, AND DURING THE ENTIRE PROCESS OF TURNING. I HAVE BROUGHT MY VEHICLE TO GEORGE WALL FORD LINCOLN IN SHREWSBURY NJ TWICE FOR THIS SPECIFIC ISSUE. FIRST TIME THEY UPDATED A MODULE AND IT HELPED FOR ABOUT A WEEK. THEN THE PROBLEM RETURNED. SECOND TIME THEY HAD IT EVEN LONGER, AND UPON PICK UP I WAS TOLD THAT THE CAR WAS ACTING 'WITHIN SPEC', AND DOING 'WHAT IT IS DESIGNED TO DO,' SO NO FIX WAS MADE. CAR CONTINUES TO SHUDDER SEVERELY. TRANSMISSION IS TECHNICALLY MANUAL, DESPITE BEING AN AUTOMATIC, AND THE COMPUTER DOES THE SHIFTING. THAT IS WHAT I WAS TOLD. HOWEVER, IF THAT IS THE CASE, THEN THIS CAR DRIVES MANUAL TERRIBLY. I CONTACTED FORD CUSTOMER SUPPORT CHAT AND WAS TOLD I DO NOT QUALIFY FOR BUYBACK BECAUSE OF CAR'S AGE/MILEAGE. CARE IS UNDER 50K MILES, AND I BOUGHT THE CAR CERTIFIED PREOWNED NOVEMBER 2017, JUST UNDER A YEAR AGO. I WAS NOT INFORMED OF ANY RECALLS, OR THE TRANSMISSION'S BEHAVIOR UPON LOOKING, BUYING, AND PAYING FOR THE CAR IN FULL ALL IN ONE EVENING. I HAVE JUST SENT A LENGHTLY LETTER TO FORD CUSTOMER RELATIONSHIPS THIS WEEK. AWAITING RESPONSE. MAY FILE LEMON LAW IF SITUATION IS NOT HANDLED PROPERLY. I HAVE BEEN TOLD MY CAR'S ISSUE IS NOT SAFETY RELATED SO IT IS NOT DIRE, HOWEVER DURING INCLEMENT WEATHER, OR WHEN GOING THROUGH TURNS, OR SIMPLY STARTING MY CAR GENTLY AT LIGHTS HAS BECOME AN ISSUE, AND I HAVE NEARLY BEEN REAR ENDED MANY TIMES. EVENTUALLY I WILL NOT BE SO LUCKY AS TO ESCAPE YET ANOTHER NEAR-ACCIDENT. SOON, I CAN ONLY IMAGINE, I WILL MOST LIKELY HAVE A CAR COME CRASHING INTO MY REAR END BECAUSE OF FAILED AND SHUDDERING ACCELRATION DUE TO THE SHODDY TRANSMISSION CLUTCH SHUDDER.

10/26/2018
Components: FUEL/PROPULSION SYSTEM
Incident Date: 10/12/2018
Crash: No
Fire: No
Vehicle Identification Number: 1FADP3K22DL******
Summary

AFTER FUELING UP A FEW WEEKS AGO, AND STARTING MY CAR RIGHT AFTER, CAR WOULD NOT TURN OVER. WOULD STALL IMMEDIATELY. ONLY COULD START CAR IF I GAVE IT GAS WHEN TURNING IT OVER. THEN, WHEN IDLING AT A STOP, RPM'S WOULD BOTTOM OUT TO WELL UNDER WHERE IT SHOULD (500 OR LESS RPM). CAR SHAKES AND RATTLES AT IDLE. CAR ALSO WILL STALL WHEN SLOWING DOWN TO A STOP. MY CAR HAS STALLED SEVERAL TIMES IN THE PAST 2 WEEKS. SOMETIMES AT A COMPLETE STOP, OTHER TIMES IT HAS STALLED WHILE IN MOTION (INCLUDING 1 STALL IN AN INTERSECTION THAT NEARLY CAUSED ME TO BE HIT) CHECK ENGINE LIGHT IS ON. GOT CODE P144A (PURGE VALVE ISSUE, WITH EVAP LEAK). REPLACED MY VAPOR CANISTER PURGE SOLENOID PER THE CHECK ENGINE CODE. CAR IS STILL HAVING ISSUES.

10/26/2018
Components: UNKNOWN OR OTHER
Incident Date: 03/15/2017
Crash: No
Fire: No
Vehicle Identification Number: 1FADP3K27DL******
Summary

POWER STEERING GOING OUT WITH NO WARNING. IT WAS STATIONARY AT THE TIME.I STOPPED FOR COFFEE ON ANY TO WORK. AFTER TURNING IT OFF AND RESTARTING IT SEVERAL TIMES IT RETURNED TO NORMAL. WHEN I TOOK IT IN TO HAVE IT CHECKED. I WAS TOLD NOTHING WRONG. THIS HAS HAPPENED SEVERAL TIMES SINCE THE FIRST OCCURANCE. ALWAYS STATIONARY AND OR AT A RED LIGHT. I HAVE TAKEN IT IN AND SAME RESULT.IT NEEDS TO BE BROUGHT IN WHEN THE PROBLEM ACURES. THE STEERING IS ELECTRIC THEREFORE THE NEED FOR FLUID ISN'T A FIX OR CURE. WHEN THIS HAPPENS IT'S NOT IMPOSSIBLE TO CONTROL BUT VERY DIFFICULT TO DO SO. THIS IS A CAN BE A DANGEROUS PROBLEM WHEN ON A HWY GOING 65 OR 70 MPH. IN CLOSING LET ME STATE THAT I AM STILL WAITING FOR THE LAST RECALL TO BE FIXED. I RECEIVED A LETTER OVER 2 YEARS AGO. RECEIVED ONE CALL FROM AKINS FORD LETTING ME KNOW THEY WERE SHORT ON PARTS AND THEY HAVEN'T COME ACROSS ANY PROBLEMS WITH ANY THAT WERE FIXED AND I WOULD BE CALLED WHEN A OPENING WAS AVAILABLE FOR MY VEHICLE TO BE FIXED. TO DATE NO CALLS FROM THEM WHEN I CALLED TO ASKED ABOUT IT THE PERSON OR PERSONS HANDLING THE RECALL DOESN'T REACH OUT TO ME ON THIS ISSUE.

10/22/2018
Components: STEERING,POWER TRAIN,FUEL/PROPULSION SYSTEM
Incident Date: 09/10/2018
Crash: No
Fire: No
Vehicle Identification Number: 1FADP3K26DL******
Summary

MANY PEOPLE ARE AWARE OF THE TRANSMISSION CONTROL MODULE PROBLEM WITH THE 2013 FORD FOCUS THAT HAS BEEN RECALLED. HOWEVER, I HAVE HAD ANOTHER PROBLEM WITH MY FORD FOCUS THAT I RESEARCHED AND FOUND THAT MANY MORE PEOPLE ARE HAVING THE SAME OR SIMILAR PROBLEM WITH THEIR FUEL TANK COLLAPSING AND NEEDING TO REPLACE MOST OF THE COMPONENTS IN THE ENTIRE FUEL SYSTEM. I HAD THE PURGE VALVE REPLACED AS AN OUT OF POCKET EXPENSE AS MY EXTENDED WARRANTY HAS EXPIRED, HOPING THIS WOULD FIX THE PROBLEM. I WAS INFORMED BY THE MECHANIC THAT TO FIX MY CAR COMPLETELY, IT WOULD MOST LIKELY NEED A NEW FUEL TANK, FUEL PUMP, FUEL FILTER, FUEL LINE AND OF COURSE THE PURGE VALVE ( WHICH I HAD REPLACED ). MY CAR IS ONLY 5 YEARS OLD AND I DO NOT KNOW HOW OR WHY I NEED TO REPLACE THE ENTIRE FUEL SYSTEM. I HAVE SEEN MANY POSTS DESCRIBING THE SAME SITUATION ON CARCOMPLAINTS.COM AND KNOW OF SOMEONE LOCALLY WHO I KNOW PERSONALLY WHO HAS THE EXACT SAME PROBLEM WITH THEIR 2013 FORD FOCUS. WHEN DRIVING, MY ENGINE WILL SHUT OFF COMPLETELY. FROM TIME TO TIME, MY OIL LIGHT WILL COME ON AS MY ENGINE STALLS OUT AND TRIES TO 'DIE' AND I CAN PRESS THE GAS TO 'REVIVE' THE ENGINE AND KEEP IT FROM SHUTTING OFF. THIS REPAIR OF THE FUEL SYSTEM WAS ESTIMATED TO COST $2,000 TO REPAIR AND I JUST DON'T HAVE IT. I LISTED MY CAR ONLINE FOR $5,400 AS IS AND HAVE NO ONE INTERESTED IN IT AT THAT PRICE AFTER I'VE INVESTED NEARLY $20,000 IN THIS CAR IN THE 4 YEARS I'VE BEEN MAKING PAYMENTS, MAINTENANCE AND REPAIRS ON IT. I'VE ALSO HAD THE POWER STEERING REPLACED ON THIS VEHICLE WHEN I HAD AROUND 80,000 MILES ON IT. THE POWER STEERING FAILED WHILE IN MOTION AND ALMOST CAUSED AN ACCIDENT. THIS PARTICULAR VEHICLE IS A DANGEROUS ONE. BUYER BEWARE.

10/22/2018
Components: STEERING
Incident Date: 08/18/2018
Crash: No
Fire: No
Vehicle Identification Number: 1FADP3K2XDL******
Summary

TL* THE CONTACT OWNS A 2013 FORD FOCUS ELECTRIC. WHILE DRIVING APPROXIMATELY 50 MPH AND ATTEMPTING TO TURN LEFT, THE STEERING ABILITY SEIZED AND THE VEHICLE KEPT GOING STRAIGHT. THE CONTACT DROVE OVER A SIDEWALK AND THE AIR BAGS DEPLOYED. THERE WERE NO INJURIES. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC WHO DETERMINED THAT THE STEERING COLUMN NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE VEHICLE WAS NOT TAKEN TO THE DEALER FOR DIAGNOSTIC TESTING. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 69,000.

10/22/2018
Components: FUEL/PROPULSION SYSTEM,VISIBILITY/WIPER
Incident Date: 10/12/2018
Crash: No
Fire: No
Vehicle Identification Number: 1FADP3J25DL******
Summary

MY WIFE RAN OUT OF GAS ON THE HIGHWAY, AT HIGHWAY SPEED, WHEN THE GAUGE SAID SHE HAD MANY MORE MILES TO GO UNTIL EMPTY. SHE DID NOT EXPECT TO RUN OUT OF FUEL AND DOING SO CAUSED A GREAT RISK OF PERSON AL INJURY AND EVEN GREATER INCONVENIENCE. THE DEALER MAY WANT TO CHARGE MONEY TO FIX A PROBLEM THAT IS MOST LIKELY THE SAME PARTS THAT I HAVE HEARD ARE ON RECALL FOR THE 2012 FOCUS. THERE ALSO SEEMS TO BE A WIRING ISSUE WITH THE WIPER SYSTEM. IT WAS DISCOVERED TO NOT BE WORKING ONE DAY WHEN I WENT TO USE THE WIPER WASHER FLUID TO CLEAN THE WINDSHIELD. THERE WAS NO FUSE PROBLEMS OR WARNINGS THAT THING MIGHT BE A PROBLEM. THIS IS ALSO MOST LIKELY A RECURRING MODEL YEAR ISSUE THAT HAS NOT BEEN FIXED BUT ALSO HAS NOT BEEN RECALLED YET.

10/22/2018
Components: STEERING
Incident Date: 10/22/2018
Crash: No
Fire: No
Vehicle Identification Number: 1FADP3F27DL******
Summary

TL* THE CONTACT OWNS A 2013 FORD FOCUS. THE CONTACT STATED THAT THE STEERING WHEEL SEIZED AND FAILED TO MOVE. WHEN THE CONTACT TURNED THE VEHICLE OFF AND ON, THE STEERING RETURNED TO NORMAL. THE POWER STEERING ASSIST INDICATOR DISPLAYED ON THE INSTRUMENT PANEL. THE LOCAL DEALER AND MANUFACTURER WERE NOT CONTACTED. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE FAILURE MILEAGE WAS APPROXIMATELY 100,000.

10/21/2018
Components: POWER TRAIN
Incident Date: 10/18/2018
Crash: No
Fire: No
Vehicle Identification Number: 1FADP3K26DL******
Summary

TRANSMISSION SHIFTING ISSUES. THIS TRANSMISSION STARTED ACTING UP AND STAYING IN FIRST GEAR TO LONG, AND THEN WHEN IT DOES FINALLY SHIFT, IT SKIPS GEARS AND GOES DIRECTLY INTO HIGH GEAR. THE VEHICLE ONLY HAS 77,356 MILES ON IT. RESEARCH INDICATES THAT THIS IS A KNOWN ONGOING ISSUE WITH THIS MODEL TRANSMISSION. WHAT ACTION DOES A CONSUMER HAVE WITH A VEHICLE THAT HAS KNOWN ISSUES? THERE HAS BEEN NO OFFICIAL RECALL ON THIS MODEL, ALTHOUGH THE ISSUE IS WELL KNOWN AMONG FOCUS OWNERS, AND A CLASS ACTION LAWSUIT HAS BEEN INITIATED.

10/18/2018
Components: STEERING
Incident Date: 10/16/2018
Crash: No
Fire: No
Vehicle Identification Number: 1FADP3K20DL******
Summary

TL* THE CONTACT OWNS A 2013 FORD FOCUS. WHILE DRIVING 25 MPH, THE STEERING WHEEL STALLED AND THE STEERING WARNING INDICATOR ILLUMINATED. THE VEHICLE WAS TAKEN TO THE DEALER (JONES FORD CASA GRANDE, 1932 N PINAL AVE, CASA GRANDE, AZ 85122) WHERE IT WAS DIAGNOSED THAT THE STEERING PUMP FAILED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE AND CONTACTED THE DEALER, BUT NO FURTHER ASSISTANCE WAS OFFERED. THE FAILURE MILEAGE WAS 81,972.

10/17/2018
Components: UNKNOWN OR OTHER
Incident Date: 03/12/2018
Crash: No
Fire: No
Vehicle Identification Number: 1FADP3F29DL******
Summary

WHILE DRIVING THE CAR STEREO STARTING TO POP AND HAVING STATIC SOUND. THE POP SOUND IS VERY LOUD AND ALWAYS UNEXPECTED. WHILE DRIVING THE POPS SOUND CAN MAKES YOU TURN THE DRIVING STEERING WHEEL TO A SIDE.

10/17/2018
Components: STEERING
Incident Date: 10/16/2018
Crash: No
Fire: No
Vehicle Identification Number: 1FADP3K20DL******
Summary

CAR WAS PARKED FOR ABOUT AN HOUR AND WHEN WE WENT TO LEAVE WE DID NOT HAVE ANY STEERING. CAR WAS FINE BEFORE WE PARKED IT.

10/14/2018
Components: POWER TRAIN
Incident Date: 01/02/2013
Crash: No
Fire: No
Vehicle Identification Number: 1FADP3F2XDL******
Summary

I HAVE HAD MY FORD FOCUS IN EIGHT TIMES FOR A TRANSMISSION SHUDDER. THE FIX WORKS FOR SEVERAL MONTHS THEN REAPPEARS. IT IS A SAFETY ISSUE AS THE HESITATION HAPPENS UPON ACCELERATING AND MERGING ONTO HIGHWAY OR INTO TRAFFIC. I HAVE CONTACTED FORD CUSTOMER RELATIONS AND WAS BASICALLY TOLD THERE IS NOTHING THEY CAN DO FOR ME. I AM A INGLE PARENT THAT BOUGHT A BRAND NEW CAR SO I DID NOT HAVE TO WORRY ABOUT ISSUES AND SAFETY OF MY FAMILY. I NEVER GOT THE NEW CAR REASSURANCE AND WORRY THAT THIS SHUDDER WILL HAPPEN AT A TIME WHERE IT PUT US AND OTHERS IN DANGER.THE PO BOX ADDRESS ON THE WEBSITE IS ALSO INCORRECT

10/14/2018
Components: STEERING
Incident Date: 09/25/2018
Crash: No
Fire: No
Vehicle Identification Number: 1FADP3F20DL******
Summary

POWER STEERING ASSIST FAILURE, THE STEERING WHEEL IS INCREDIBLY HARD TO TURN WHEN THE VEHICLE IS STATIONARY.

10/13/2018
Components: FUEL/PROPULSION SYSTEM
Incident Date: 07/10/2018
Crash: No
Fire: No
Vehicle Identification Number: 1FADP3F2XDL******
Summary

THIS CAR'S FUEL GAUGE READS IN ERROR. CAR RUNS OUT OF GAS EVEN THOUGH THE FUEL GAUGE READS OVER 100 MILES TO EMPTY. IT HAS HAPPENED TO ME 3 TIMES BEFORE I REALIZED EXACTLY WHAT WAS HAPPENING. TWICE ON THE INTERSTATE AT 70MPH. MY CAR JUST DIEDZ THE GAS GAUGE SHOWED AMPLE GAS WHEN THE CAR WAS NEARLY EMPTY. IT WAS VERY SCARY. TO SIMPLY HAVE THE ENGINE DIE AND COST THRU TRAFFIC TO THE SHOULDER. MY CAR HAS ONLY 28000 MILES ON IT. THE DEALERSHIP TELLS ME A SENSOR FAILED, THE TANK IS WARPED AND THE ENTIRE FUEL SYSTEM MUST BE REPLACED AT A COST OF $2300. IT IS NOT COVERED UNDER ANY WARRANTY AS THE CAR IS OLDER THAN 5 YEARS.

10/06/2018
Components: AIR BAGS
Incident Date: 10/06/2018
Crash: Yes
Fire: No
Vehicle Identification Number: 1FADP3K26DL******
Summary

'TAKATA RECALL' I HAVE A 2013 FORD FOCUS SE HATCHBACK. I WAS RECENTLY INVOLVED IN AN ACCIDENT HEAD ON AND ONLY ONE AIRBAG ENGAGED. IT ENGAGED FROM UNDERNEATH THE DASHBOARD ON THE DRIVING SEAT OF THE VEHICLE... ~

10/03/2018
Components: SEAT BELTS
Incident Date: 10/03/2018
Crash: No
Fire: No
Vehicle Identification Number: 1FADP3F26DL******
Summary

TL* THE CONTACT OWNS A 2013 FORD FOCUS. WHILE DRIVING 20 MPH, THE DRIVER SIDE SEAT BELT UNINTENTIONALLY UNLATCHED. THE VEHICLE WAS NOT TAKEN TO A DEALER OR INDEPENDENT MECHANIC FOR DIAGNOSTIC TESTING OR REPAIRS. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS APPROXIMATELY 193,000.

10/02/2018
Components: STEERING
Incident Date: 09/28/2018
Crash: No
Fire: No
Vehicle Identification Number: 1FADP3F23DL******
Summary

ABOUT 5 MONTHS AGO, UPON STARTING MY CAR AFTER BEING LEFT OVERNIGHT RECEIVED AN ERROR MESSAGE OF "STEERING ASSIST FAULT" AND THE STEERING WHEEL WAS INCREDIBLY DIFFICULT TO TURN. I TURNED IT OFF AND RESTARTED IT AND THE ERROR MESSAGE WAS GONE AND THE STEERING WAS NORMAL AGAIN. THIS WOULD HAPPEN AGAIN TWICE OVER THE NEXT 5 MONTHS BUT IT ALWAYS CORRECTED ITSELF ONCE I RESTARTED THE CAR. EARLIER THIS WEEK THE ERROR CAME ON AGAIN BUT WOULDN'T GO AWAY AND MY STEERING WHEEL WAS DIFFICULT TO TURN. WITH DIFFICULTY I WAS ABLE TO GET IT TO THE DEALERSHIP WHERE AFTER SEVERAL DAYS I WAS TOLD THE ENTIRE STEERING RACK NEEDED TO BE REPLACED. THIS CAR IS LESS THAN 5 YEARS OLD AND HAS JUST SHY OF 78,000 MILES ON IT.

10/01/2018
Components: POWER TRAIN
Incident Date: 10/01/2017
Crash: No
Fire: No
Vehicle Identification Number: 1FADP3F24DL******
Summary

I HAVE HAD THIS CAR BACK TO THE DEALER SEVERAL TIMES. I BELIEVE ITS AT NUMBER 12 NOW. I'VE HAD THE TRANSMISSION CLUTCHES REPLACED 2 TIMES, PROGRAMMED SEVERAL TIMES AND THE DRIVER PREDICTOR COMPUTER TWO TIMES. THE DANGER OF THE PRODUCT STILL AFTER ALL THIS IS THAT WHEN I PULL ONTO THE ROAD IT JERKS, HESITATES AND AT TIMES LOSES POWER BEFORE SURGING FORWARD. IT CAN BE WHILE I'M STARTING OUT AT A RED LIGHT OR PULLING OUT ONTO MAIN 70 MILE AN HOUR HIGHWAY. AT ONE TIME WHEN DRIVER PREDICTOR WENT OUT, IT STALLED ON THE MAIN HIGHWAY AND I HAD TO DRIFT INTO THE PARKING LOT WITH A LOCKED UP STEERING WHEEL. I LIVE IN A SMALL COMMUNITY AND THERE ARE 3 OTHER RESIDENTS THAT HAVE HAD THE SAME PROBLEM. I TRANSPORT MY GRANDCHILDREN IN THIS AUTO AND I LACK CONFIDENCE EVERY TIME I PULL OUT. THIS IS AN EXTREME HAZARD AND FORD CAN'T SEEM TO FIX IT.

09/28/2018
Components: FUEL/PROPULSION SYSTEM
Incident Date: 09/15/2018
Crash: No
Fire: No
Vehicle Identification Number: 1FADP3N25DL******
Summary

WHILE DRIVING HOME FROM A VACATION IN FLORIDA ON 9-15-18 (SATURDAY), I WAS DRIVING I75N IN THE THIRD OF FOUR LANES GOING 75-80 MPH. SUDDENLY MY CAR SLOWED DOWN ABRUPTLY, I HELD THE GAS PEDAL TO THE FLOOR BUT THE CAR CONTINUED TO LOSE SPEED. I QUICKLY TURNED ON MY EMERGENCY FLASHERS AND TURN SIGNAL TO GET OVER TWO LANES INTO THE BERM. THANKFULLY I WAS NOT HIT BY THE 80 MPH TRAFFIC SPEEDING BY. ONCE IN THE BERM, THE CAR JUST DIED. IT WOULD NOT TURN ON AGAIN. MY LIGHTS ALL ILLUMINATED, THE GAS LIGHT, THE BATTERY LIGHT, THE SEATBELT LIGHT AND THE OIL LIGHT, A CLICKING NOISE WAS ALSO HEARD. IT WAS 95 DEGREES THAT DAY IN FLORIDA AND I WAS TRAVELING WITH MY SISTER AND MY THREE DOGS. MY DOGS ARE FLAT FACED DOGS WHO CANNOT TOLERATE HEAT. THEY QUICKLY DECLINED AND WERE IN THE PROCESS OF HEAT STROKE AS WE WERE WAITING FOR HELP TO ARRIVE FOR US. WE DID EVERYTHING POSSIBLE TO KEEP THEM COOL WITHOUT THE AIR CONDITIONING WORKING, BUT IT WAS FAILING. WE DID MANAGED TO GET HELP FROM A SEMI TRUCK DRIVER WHO ALLOWED US TO SIT IN HIS AIR CONDITIONED CAB, FINALLY THE DOGS WERE SAFE. WE WAITED FOR THE STATE HWY PATROL AND THE TOW TRUCK. THE TOW TRUCK TOWED MY CAR TO A REPAIR SHOP ABOUT 25 MINUTES AWAY. THE REPAIR SHOP WAS NOT OPEN UNTIL THE FOLLOWING DAY SO WE WERE FORCED TO GET A HOTEL ROOM FOR THE NIGHT. SUNDAY AT NOON, THEY OPENED. TWO AND 1/2 HOURS LATER, THEY CALLED ME TO TELL ME I HAD SIMPLY RUN OUT OF GAS. MY CAR'S GAUGES TOLD ME THAT I HAD 45 MILES TO EMPTY AND 1/4 TANK OF GAS IN THE VEHICLE, SO OBVIOUSLY THIS WAS NOT CORRECT. WE WERE TERRIFIED AND WERE PUT INTO A VERY DANGEROUS SITUATION. WE ALL COULD HAVE DIED WHEN THE CAR STOPPED IN TRAFFIC AND MY PETS FROM THE HEAT. A RECALL NEEDS TO BE MADE ON THIS PROBLEM AS I HAVE READ MANY ACCOUNTS OF OTHERS WHO HAVE LIVED THROUGH IT AS WELL.

09/24/2018
Components: STEERING,POWER TRAIN
Incident Date: 09/17/2018
Crash: No
Fire: No
Vehicle Identification Number: 1FADP3K21DL******
Summary

BOUGHT THIS CAR - HAD LESS THAN 2 YEARS AND THE TRANSMISSION FAILED TWICE. THE TRANSMISSION ISSUES WERE COVERED UNDER A RECALL. STEERING ASSIST FAULT/MALFUNCTION WAS HAPPENING. YOU'D SHUT THE CAR OFF AND TURN IT BACK ON AND IT WOULD FIX ITSELF. THE STEERING ASSIST FAULT COME ONE WHILE MY DAUGHTER WAS DRIVING AND SHE COULD NO LONGER STEER THE VEHICLE. THANK GOD SHE WASN'T INVOLVED IN A CAR ACCIDENT AND WAS CLOSE TO OUR HOUSE. THIS SEEMS TO BE A WELL-KNOWN DEFECT IN THE FORD CARS AND FORD IS OFFERING NO HELP TO FIX THE ISSUES. THEY ARE GOING TO GET SUED BECAUSE, SADLY, THIS DEFECT IS GOING TO END UP KILLING SOMEONE. THEY ARE LUCKY MY DAUGHTER WASN'T HURT. THIS STEERING ISSUE SHOULD BE RECALLED. LIVES ARE AT RISK AND NO ONE SEEMS TO CARE (ESPECIALLY FORD!). NOW FORD WANTS $2,500 TO FIX THIS DEFECT. I DON'T THINK SO! FORD WILL NOT GET ANOTHER RED CENT FROM ME, EVER! THEIR STEERING DEFECT COULD HAVE COST MY DAUGHTER HER LIFE! I'M READY FOR A CLASS ACTION LAWSUIT. I'M READY TO FIGHT! WHAT IS IT GOING TO TAKE TO GET THIS DEFECT RECALLED? AN INNOCENT LIFE, MAYBE TWO? WHAT? EVERYONE IS PUT ON NOTICE THAT THERE IS A SERIOUS MALFUNCTION WITH THIS CAR AND I KNOW FORD ALREADY KNOWS ABOUT IT. THEY'VE HAD ISSUES WITH STEERING IN THEIR OTHER VEHICLES THAT HAVE BEEN RECALLED AND THEY'VE HAD 100S+ (IF NOT MORE) OF COMPLAINTS WITH THIS VEHICLE IN PARTICULAR REGARDING THE STEERING. FORD TURNING A BLIND EYE IS COMPLETELY UNACCEPTABLE!

09/17/2018
Components: STEERING
Incident Date: 09/04/2018
Crash: No
Fire: No
Vehicle Identification Number: 1FADP3F23DL******
Summary

STEERING STARTED OFF STIFF. WHEN STARTING CAR HAD TO TURN WHEEL TO RIGHT FOR IT TO START WITHOUT FAILING. THEN JUST FROZE.

09/13/2018
Components: POWER TRAIN
Incident Date: 09/09/2018
Crash: No
Fire: No
Vehicle Identification Number: 1FADP3F27DL******
Summary

THE VEHICLE WAS IN MOTION, ON A HIGHWAY WHEN THE VEHICLE JUTTED. LATER, ON A COUNTRY ROAD THE TRANSMISSION FAILURE NOTIFICATION POPPED UP. WHEN SITTING IN A DRIVE THRU A HILL START ASSIST MODE NOT AVAILABLE NOTIFICATION POPPED UP AND THE VEHICLE WOULD NOT MOVE. IT WAS AS IF THE VEHICLE COULD NOT SWITCH GEARS. I HAD TO RESTART MY CAR FOR IT TO MOVE. THIS HAPPENED AGAIN WHEN I HAD TO STOP AGAIN AND I HAD TO TURN MY CAR OFF AND ON A COUPLE TIMES BEFORE I COULD GET MY CAR TO MOVE.

09/10/2018
Components: STEERING
Incident Date: 09/08/2018
Crash: No
Fire: No
Vehicle Identification Number: 1FADP3F23DL******
Summary

TL* THE CONTACT OWNS A 2013 FORD FOCUS. WHILE DRIVING 5-10 MPH, THE STEERING WHEEL FELT STIFF AND THE POWER ASSIST FAILURE MESSAGE DISPLAYED. THE VEHICLE WAS TAKEN TO TOM PECK FORD (13900 AUTOMALL DR, HUNTLEY, IL 60142, (877) 841-2409) WHERE IT WAS DIAGNOSED THAT THE POWER STEERING SYSTEM NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS CONTACTED AND PROVIDED CASE NUMBER: 15742314. THE FAILURE MILEAGE WAS 58,000. **TR CONSUMER STATED IT OCCURRED 3X IN 2 MONTHS. UPDATED 11/9/18*JB

09/08/2018
Components: FUEL/PROPULSION SYSTEM
Incident Date: 08/01/2018
Crash: No
Fire: No
Summary

THIS IS A TRANSMISSION ISSUE. THESE TRANSMISSIONS ARE DANGEROUS AND PUT ME AT RISK DRIVING THIS CAR. SOMETHING HAS TO BE DONE ABOUT THESE TRANSMISSIONS. IT'S UNSAFE

09/08/2018
Components: ENGINE
Incident Date: 08/17/2018
Crash: No
Fire: No
Vehicle Identification Number: 1FADP3F2XDL******
Summary

THE CAR SHUTTERS WHEN ACCELERATING (NOTABLY AFTER MAKING A TURN). THE CAR WAS TAKEN TO PRIME FORD IN AUBURN, MA ON AUGUST 17TH, 2018 FOLLOWING A RECALL NOTICE FOR THIS CAR, WHERE THE VEHICLE OWNER WAS TOLD THERE WAS NOTHING WRONG WITH THE CAR AND NO FIX TO THE CAR WAS MADE.

09/06/2018
Components: POWER TRAIN,ELECTRICAL SYSTEM,TIRES,ENGINE
Incident Date: 10/01/2014
Crash: No
Fire: No
Vehicle Identification Number: 1FADP3F26DL******
Summary

TL* THE CONTACT OWNS A 2013 FORD FOCUS EQUIPPED WITH GOODYEAR VIVA 3 TIRES, SIZE: 215/55R16 (NA). THE CONTACT STATED THAT THE VEHICLE WOULD NOT ACCELERATE OVER 30 MPH AND THE CHANGE ENGINE OIL WARNING INDICATOR ILLUMINATED. THE CONTACT ALSO STATED THAT A WARNING MESSAGE ILLUMINATED, INDICATING THAT THE VEHICLE WOULD SHUT OFF IN FIVE MINUTES DUE TO OVERHEATING. FURTHERMORE, WHILE DRIVING BETWEEN 50 TO 70 MPH, THE VEHICLE SHOOK. THE VEHICLE WAS TAKEN TO HERB CHAMBERS FORD OF WESTBOROUGH (310 TURNPIKE RD, WESTBOROUGH, MA 01581, (508) 366-8311) WHERE IT WAS DIAGNOSED THAT THE COMPUTER NEEDED TO BE RESET AND REPLACED AND THAT THE TIRES WERE BALD. THE VEHICLE WAS REPAIRED. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURES. THE VEHICLE FAILURE MILEAGE WAS 97,000. THE TIRE FAILURE MILEAGE WAS UNKNOWN.

09/05/2018
Components: STEERING,POWER TRAIN
Incident Date: 08/27/2018
Crash: No
Fire: No
Vehicle Identification Number: 1FADP3F24DL******
Summary

TL* THE CONTACT OWNS A 2013 FORD FOCUS. AFTER STARTING THE VEHICLE, THE POWER STEERING MALFUNCTIONED AND THE STEERING WHEEL BECAME VERY DIFFICULT TO TURN IN EITHER DIRECTION. THE POWER STEERING SENSOR ALSO ILLUMINATED. IN ADDITION, WHILE DRIVING, THE TRANSMISSION MALFUNCTIONED AND CAUSED THE VEHICLE TO HESITATE WHEN ACCELERATING. THE VEHICLE WAS TOWED TO THE LOCAL DEALER (COUGHLIN FORD, 24001 U.S. RT. 23 SOUTH, CIRCLEVILLE OH) WHERE IT WAS DIAGNOSED THAT BOTH THE TRANSMISSION AND STEERING COLUMN WERE FAULTY AND NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE, BUT NO ASSISTANCE WAS OFFERED. THE FAILURE MILEAGE WAS 106,000. *TT CONSUMER STATED CAR HAD ISSUES WITH CLUTCH SINCE IT WAS BOUGHT. UPDATED 11/26/18*JB

09/04/2018
Components: FUEL/PROPULSION SYSTEM
Incident Date: 08/03/2018
Crash: No
Fire: No
Vehicle Identification Number: 1FADP3L97DL******
Summary

VEHICLE RUNS ROUGH AND STALLS AT IDLE AND LOW SPEEDS. DEALERSHIP STATES THAT FUEL TANK IS COLLAPSING DUE TO DEFECTIVE PURGE VALVE.

08/31/2018
Components: ELECTRICAL SYSTEM,ELECTRONIC STABILITY CONTROL
Incident Date: 08/07/2018
Crash: No
Fire: No
Vehicle Identification Number: 1FADP3F29DL******
Summary

VEHICLE COMPLETELY DIED WHILE DRIVING. REPLACED BATTERY VEHICLE STARTS BUT SHUTS RIGHT OFF ON ITS OWN. VEHICLE ALSO STARTED ON ITS OWN WITH KEYS JUST IN THE ON POSITION.

08/27/2018
Components: POWER TRAIN
Incident Date: 08/23/2018
Crash: No
Fire: No
Vehicle Identification Number: 1FADP3J23DL******
Summary

WHILE DRIVING ON HIGHWAY AT 65-70MPH, TRANSMISSION DOWNSHIFTED FROM 6TH GEAR TO 3RD THEN TO 1ST, FOLLOWED BY FREE SPUN IN NEUTRAL. VEHICLE WAS NEARLY HIT BY SEVERAL VEHICLES DUE TO EXTREME DECELERATION DURING RUSH HOUR TRAFFIC. LUCKILY WE WE ARE ABLE TO GET SAFELY OFF THE HIGHWAY WITHOUT BEING INJURED. VEHICLE EXPERIENCE WARNING INDICATORS FOR TRANSMISSION FAILURE, HILL START FAILURE, PARKING ASSIST FAILURE, AND SERVICE ENGINE SOON LIGHT. ATTEMPTED RESTART DID NOT CLEAR AND WARNINGS AND CAR WOULD NO LONGER SHIFT INTO ANY GEARS. VEHICLE WAS SUBSEQUENTLY TOWED TO NEAREST DEALER. THE TRANSMISSION HAS BEEN REPAIRED/SERVICED 3 PREVIOUS TIMES BY THE DEALER.

08/21/2018
Components: STEERING
Incident Date: 08/20/2018
Crash: No
Fire: No
Vehicle Identification Number: 1FADP3F23DL******
Summary

TL* THE CONTACT OWNS A 2013 FORD FOCUS. THE CONTACT STATED THAT THE ELECTRIC POWER STEERING (EPS) FAILED TO FUNCTION. ALSO, THE "STEERING ASSIST FAILED" MESSAGE FLASHED AND THE STEERING WHEEL BECAME EXTREMELY TIGHT WHILE ATTEMPTING TO TURN LEFT OR RIGHT. THE VEHICLE WAS NOT DIAGNOSED BY THE DEALER OR AN INDEPENDENT MECHANIC. THE MANUFACTURER ISSUED TWO TSBS FOR THE STEERING, BUT THERE WAS NO EPS RECALL FOR THIS YEAR, MAKE, AND MODEL VEHICLE. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE AND SUGGESTED THAT THE VEHICLE BE TAKEN TO THE DEALER FOR DIAGNOSTIC TESTING AND REPAIR. THE VEHICLE WAS NOT REPAIRED. THE VIN WAS NOT AVAILABLE. THE APPROXIMATE FAILURE MILEAGE WAS 56,000. **TR *TR

08/20/2018
Components: POWER TRAIN,ENGINE
Incident Date: 02/01/2015
Crash: No
Fire: No
Vehicle Identification Number: 1FADP3K22DL******
Summary

TL* THE CONTACT OWNS A 2013 FORD FOCUS. WHILE DRIVING AT UNKNOWN SPEEDS, THE VEHICLE SHUTTERED WHILE ACCELERATING. ADDITIONALLY, WHEN THE KEY WAS REMOVED FROM THE IGNITION, THE VEHICLE CONTINUED TO RUN AND FAILED TO SHUT OFF. IN ADDITION, THE GEAR SHIFTER FAILED TO MOVE OUT OF GEAR. THERE WERE NO WARNING INDICATORS ILLUMINATED. THE VEHICLE WAS TAKEN TO THE LOCAL DEALER (TITUS-WILL FORD, 3606 S SPRAGUE AVE, TACOMA, WA 98409, 888-600-9734), BUT WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOTIFIED AND PROVIDED CASE NUMBER: [XXX]. NO FURTHER ASSISTANCE WAS PROVIDED. THE VIN WAS NOT AVAILABLE. THE FAILURE MILEAGE WAS 28,558. *TT INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6). *TT

08/20/2018
Components: UNKNOWN OR OTHER
Incident Date: 08/17/2018
Crash: No
Fire: No
Vehicle Identification Number: 1FADP3K26DL******
Summary

DRIVING TO WORK MY DOOR (DRIVER) SUDDENLY FLEW OPEN WHILE I WAS TURNING ONTO HARRISON DR. CORNER OF PATRICK AND COULD HAVE CAUSED AN ACCIDENT THROUGH THE SUDDENNESS. I REMEMBER FEELING UNABLE TO REACT OR THINK OF THE RIGHT THING TO DO, AS IF IN A PANIK. I HAVE TRIED TO GET AN APPOINTMENT FOR REPAIR BUT EVERY FORD AND LINCOLN DEALER HERE IN LAS VEGAS NEVADA ARE HOPELESSLY BOOKED INTO THE FUTURE FOR 2 WEEKS. I CAN'T WAIT THAT LONG. THE CAR IS INOPERABLE IN THIS CONDITION!

08/17/2018
Components: POWER TRAIN,VEHICLE SPEED CONTROL
Incident Date: 02/10/2016
Crash: No
Fire: No
Vehicle Identification Number: 1FADP3K24DL******
Summary

TL* THE CONTACT OWNS A 2013 FORD FOCUS. WHILE THE VEHICLE WAS IN MOTION, IT SHUTTERED EXTENSIVELY. THE CONTACT STATED THAT THE VEHICLE FAILED TO ACCELERATE AND SLOWED DOWN WITH A DRASTIC REDUCTION IN SPEED NUMEROUS TIMES WITHOUT WARNING. CAPITAL FORD (4900 CAPITAL BLVD, RALEIGH, NC 27616, 919-878-4884, (877) 659-2496) STATED THAT IT MAY TAKE A MONTH AND A WEEK BEFORE THE REMEDY AND PART WOULD BECOME AVAILABLE. THE DIAGNOSIS WAS UNAVAILABLE. THE DEALER ADVISED THE CONTACT TO EITHER REPAIR THE VEHICLE OR TRADE IT IN BECAUSE THEY HAD LIMITED TECHNICIANS AVAILABLE. THE DEALER STATED THAT THEY MAY SERVICE THE VEHICLE WITH A WARRANTY EXTENSION. THE MANUFACTURER ISSUED 35 TSBS ON THE POWER TRAIN AND 2 TSBS ON THE VEHICLE SPEED CONTROL. THE VEHICLE WAS EXCLUDED FROM NHTSA CAMPAIGN NUMBER: 13V523000 (POWER TRAIN), WHICH AFFECTED THE 2012 TO 2016 MODELS. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE AND INDICATED FOR THE DEALER TO DIAGNOSE AND REPAIR THE VEHICLE. THE FAILURE MILEAGE WAS NOT AVAILABLE.

08/17/2018
Components: POWER TRAIN
Incident Date: 08/17/2018
Crash: No
Fire: No
Vehicle Identification Number: 1FMCU93144K******
Summary

I PULLED OUT INTO TRAFFIC AND MY TRANSMISSION STOPPED WORKING. COULDN'T EVEN PULL OFF THE ROAD. ENDED UP PUSHING IT TO THE SIDE OF THE ROAD AND THE POLICE CALLED A TOW TRUCK. TOW COST ME $140.00 TO HAVE IT TOWED TO A FORD GARAGE.

08/16/2018
Components: UNKNOWN OR OTHER
Incident Date: 08/01/2018
Crash: No
Fire: No
Vehicle Identification Number: 1FADP3E27DL******
Summary

TOUGTH DIRECTION.

08/13/2018
Components: ELECTRICAL SYSTEM
Incident Date: 08/11/2018
Crash: No
Fire: No
Vehicle Identification Number: 1FADP3KK22D******
Summary

WITHIN THE LAST 12 MONTHS OR SO, THE STEREO WILL EMIT A LOUD POP (WHICH IS QUITE ALARMING WHILST DRIVING) AND THEN GO OUT. IT IS NOW FOLLOWED BY WHAT CAN ONLY BE DESCRIBED AS ELECTRICAL CURRENT RUNNING THROUGHOUT THE CAR AND SPEAKERS. THIS LAST SATURDAY, WHILE AT WORK, A CUSTOMER CAME IN AND ASKED WHO OWNED THE BLUE FORD FOCUS BECAUSE IT'S MAKING A WEIRD NOISE. I GO OUTSIDE (KEYS IN MY POCKET) AND SURE ENOUGH, IT SOUNDS LIKE ELECTRICITY RUNNING THROUGH THE SPEAKERS!! THE FOLLOWING DAY, IT DID THIS AGAIN (KEYS STILL IN MY POCKET). I PERFORMED A GOOGLE SEARCH FOR THIS ISSUE AND CAME UPON MULTIPLE SITES (SOME DATING AS FAR BACK AS 2015) DESCRIBING THIS ISSUE AND THE FACT THAT FORD IS UNWILLING TO ADDRESS THIS ISSUE. I CONTACTED FORD MOTOR COMPANY THIS MORNING AND WAS TOLD THAT I WOULD NEED TO TAKE IT TO MY NEAREST FORD TECHNICAL SERVICE TO HAVE A DIAGNOSTIC PERFORMED SO THEY COULD NOTE WHAT THE ISSUE MAY BE, ON MY DIME! TO WHICH I QUESTIONED THE VALIDITY OF THIS STATEMENT AS THERE ARE THOUSANDS OF PEOPLE COMPLAINING ABOUT THIS VERY ISSUE AND FIND IT RATHER ODD THAT FORD HAS NO KNOWLEDGE WHAT SO EVER REGARDING THIS ISSUE. MY MAIN CONCERN IS, WHAT POSSIBLE DAMAGE COULD IT BE DOING TO THE CARS ELECTRONICS AS WELL AS THE ALARMING POP WHILST DRIVING. ONE OF THE MAIN SAFETY FEATURES OF THIS VEHICLE WAS THE ABILITY OF HANDS FREE CALLING, BUT THAT FEATURE IS COMPLETELY RENDERED USELESS WHEN THIS HAPPENS.

08/13/2018
Components: UNKNOWN OR OTHER
Incident Date: 08/13/2018
Crash: No
Fire: No
Vehicle Identification Number: 1FADP3K22DL******
Summary

THE VEHICLE- WHETHER STATIONARY, IN MOTION, OR DRIVING- EMITS RANDOM LOUD CRACKS AND POPS FROM THE SPEAKERS. EVEN IF MY RADIO IS TURNED OFF- THE RANDOMNESS OF IT IS SO SCARY THAT IT IS A DRIVING HAZARD. I REACHED OUT TO FORD AND THEY WILL NOT FIX IT.

08/11/2018
Components: STEERING
Incident Date: 08/11/2018
Crash: No
Fire: No
Vehicle Identification Number: 1FADP3K23DL******
Summary

STEERING ASSIST FAILURE. LOST POWER STEERING WHILE BACKING OUT OF GARAGE. STOPPED THEN TURNED VEHICLE OFF THEN ON AGAIN AND THE FAULT WENT AWAY.

08/11/2018
Components: STEERING
Incident Date: 08/11/2018
Crash: No
Fire: No
Vehicle Identification Number: 1FADP3F27DL******
Summary

LOSS OF POWER STEERING, WHEEL HARD TO TURN AND I HAVE TO USE MUSCLE POWER TO STEER

08/09/2018
Components: POWER TRAIN
Incident Date: 08/09/2018
Crash: No
Fire: No
Vehicle Identification Number: 1FADP3K28DL******
Summary

I HAVE A 2013 FORD FOCUS SE HATCHBACK AND AS I WAS GETTING GAS YESTERDAY ( 8/8/2018) AFTER I COMPLETED PUTTING GAS IN MY CAR AND GO TO START THE CAR UP IT STARTED BEEPING AND THEN I GOT A MESSAGE THAT SAID TRANSMISSION FAULT SERVICE NOW. SO I TOOK IT TO MY HOUSE AND NOTICED AS I WAS DRIVING THE CAR THAT IT DIDN'T WANT TO SHIFT AS IT NORMALLY WOULD AND IT WAS MAKING A HORRIBLE GRINDING AND HUMMING SOUND COMING FROM THE FRONT LEFT SIDE OF THE CAR AS WELL AS FROM UNDERNEATH THE DRIVER SEAT AREA. UNTIL YESTERDAY THE CAR HAS NEVER MADE THAT SOUND BEFORE AND I HAVE OWNED THIS CAR FOR 1 YEAR AND THIS IS THE FIRST PROBLEM THAT I HAVE HAD OTHER THAN NORMAL WARE AND TEAR. I ALSO GOT TO LOOKING AND IT SEEMS THAT THIS IS A COMMON ISSUE WITH THIS PARTICULAR MODEL OF CAR. FROM MY UNDERSTANDING IT IS A ISSUE WITH THE POWERSHIFT THAT FORD HAS BEEN USING AND IT CAN CAUSE PEOPLE TO GO THRU ABOUT 3 TO 4 TRANSMISSIONS PER EVERY 3 TO 5 YEARS. I DO BELIEVE THAT THIS COULD BE A VERY DANGEROUS AND VERY HARMFUL MALFUNCTIONING THAT NEEDS TO BE LOOKED INTO.

08/09/2018
Components: LATCHES/LOCKS/LINKAGES
Incident Date: 08/04/2018
Crash: No
Fire: No
Summary

TL* THE CONTACT OWNS A 2013 FORD FOCUS. WHILE DRIVING, THE DRIVER'S SIDE DOOR WOULD LOCK AND UNLOCK WITHOUT WARNING. THE DEALER WAS NOT CONTACTED. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS 150,000. THE VIN WAS NOT AVAILABLE.

08/08/2018
Components: LATCHES/LOCKS/LINKAGES
Incident Date: 08/08/2018
Crash: No
Fire: No
Vehicle Identification Number: 1FADP3F28DL******
Summary

TL* THE CONTACT OWNS A 2013 FORD FOCUS. WHILE DRIVING APPROXIMATELY 5 MPH IN A PARKING LOT, THE FRONT DRIVER'S DOOR OPENED INDEPENDENTLY WITHOUT WARNING. THE VEHICLE WAS NOT TAKEN TO A DEALER OR AN INDEPENDENT MECHANIC FOR DIAGNOSTIC TESTING. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE AND REFERRED THE CONTACT TO NHTSA. THE APPROXIMATE FAILURE MILEAGE WAS 125,000.

08/07/2018
Components: POWER TRAIN
Incident Date: 08/06/2018
Crash: No
Fire: No
Vehicle Identification Number: 1FADP3K22DP******
Summary

THIS CAR HAS A FAULTY POWERSHIFT TRANSMISSION. IT HAS BEEN "FIXED" UNDER THE RECALL 4 TIMES AND NOW NEEDS TO HAVE THE CLUTCH ASSEMBLY REPAIRED OR REPLACED. FORD HAS 2 DIFFERENT EXTENDED WARRANTY CATEGORIES FOR THIS PROBLEM. ONE THAT COVERS THE ENTIRE TRANSMISSION AND ONE THAT COVERS JUST THE TRANSMISSION CONTROL MODULE. THEY ARBITRARILY ONLY COVERED OUR CAR FOR THE TRANSMISSION CONTROL MODULE, DESPITE HAVING WORK DONE ON THE ENTIRE TRANSMISSION

08/07/2018
Components: POWER TRAIN,ENGINE
Incident Date: 08/07/2018
Crash: No
Fire: No
Vehicle Identification Number: 1FADP3F27DL******
Summary

TL* THE CONTACT OWNS A 2013 FORD FOCUS. WHILE THE VEHICLE WAS IDLING AT A RED LIGHT, THE ACCELERATOR PEDAL WAS DEPRESSED AND THE VEHICLE STALLED. THE CONTACT STATED THAT THE FAILURE RECURRED ON SEVERAL OCCASIONS. IN ADDITION, THE CHECK ENGINE WARNING INDICATOR ILLUMINATED. THE CONTACT PULLED THE VEHICLE OVER TO THE SIDE OF THE ROAD UNTIL IT STARTED SLOWING DOWN AND STOPPED OPERATING. THE VEHICLE WAS TURNED OFF AND WAS ABLE TO RESTART. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC WHERE IT WAS DIAGNOSED THAT THE TRANSMISSION NEEDED TO BE REPLACED. THE CONTACT CALLED PUNDMANN FORD (2727 W CLAY ST, ST CHARLES, MO 63301, (636) 946-6611) AND THE VEHICLE WAS AWAITING DIAGNOSTIC TESTING. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS 70,000.

08/03/2018
Components: POWER TRAIN,ENGINE
Incident Date: 08/04/2017
Crash: No
Fire: No
Vehicle Identification Number: 1FADP3F2XDL******
Summary

TL* THE CONTACT OWNS A 2013 FORD FOCUS. WHILE ACCELERATING FROM THE IDLE POSITION, THE VEHICLE HESITATED AND LOST POWER WITHOUT WARNING. THE VEHICLE WAS TAKEN TO SUBURBAN FORD OF STERLING HEIGHTS (40333 VAN DYKE AVE., STERLING HEIGHTS, MI 48313, 586-434-0943) WHERE IT WAS DIAGNOSED THAT THE CLUTCH AND SEAL NEEDED TO BE REPLACED, AND THE VEHICLE NEEDED TO BE REPROGRAMMED. THE VEHICLE WAS REPAIRED; HOWEVER, THE FAILURE RECURRED. THE MANUFACTURER WAS NOT NOTIFIED. THE FAILURE MILEAGE WAS 64,000.

08/02/2018
Components: ELECTRICAL SYSTEM,ENGINE,FUEL/PROPULSION SYSTEM
Incident Date: 08/02/2018
Crash: No
Fire: Yes
Vehicle Identification Number: 1FADP3F27DL******
Summary

ON THURSDAY AUGUST 2, 2018 AROUND 8:30. THE WIRES IN THE DASH BOARD CAUGHT ON FIRE. THE CARD BEGAN TO FILL WITH SMOKE. I COULD SMELL THE BURNING AND I WASN'T SURE OF WHAT WAS HAPPENING. I COULD HEAR A SPARK SOUND AND I COULD TELL THAT THE WIRES WHERE BURNING. THIS WAS AN EXTREMELY DANGEROUS SITUATION, THE ENTIRE CAR MIGHT HAVE CAUGHT ON FIRE , IF MY BOYFRIEND DIDN'T COME AND CONTAIN THE FIRE.

08/02/2018
Components: FUEL/PROPULSION SYSTEM
Incident Date: 08/02/2018
Crash: No
Fire: Yes
Vehicle Identification Number: IFADP3F27DL******
Summary

THE GAS GAUGE IS INCORRECT . NOW I CANT PUMP MORE THAN 2-3 GALLONS AT A TIME. I NOTICED YESTERDAY THAT THE GAS TANK IS LEAKING GAS. TODAY MY VEHICLE CAUGHT ON FIRE DUE TO WIRING ISSUES , AND IF THE FIRE FROM THE WIRES WOULD HAVE MADE CONTACT WITH THE LEAKING GAS , THE OUTCOME WOULD HAVE BEEN FATAL.

08/01/2018
Components: STEERING
Incident Date: 07/27/2018
Crash: No
Fire: No
Vehicle Identification Number: 1FADP3F23DL******
Summary

WE PARKED AT A GAS STATION FOR GAS AND WHEN WE STARTED THE CAR AGAIN, IT SHOWED "STEERING ASSISTANT FAULT" AND IT'S SO HARD TO TURN THE STEERING WHEEL. WE ALMOST CALLED SOMEONE TO TOW THE CAR. WE WENT TO A AUTO SHOP AND THE GUY SAID NOTHING CAUSED THIS, IT'S FORD'S PROBLEM AND WE NEED TO GO TO A DEALER'S TO REPLACE THE STEERING GEAR. WE WENT TO A DEALER AND IT COST 2100 TO REPAIR. AND IT'S NOT UNDER WARRANTY.

07/31/2018
Components: ELECTRICAL SYSTEM,ENGINE
Incident Date: 02/01/2013
Crash: No
Fire: No
Summary

TL* THE CONTACT OWNS A 2013 FORD FOCUS. THE CONTACT STATED THAT THE ENGINE WARNING INDICATOR FLASHED AND REMAINED ILLUMINATED AS THE FAILURE PROGRESSED. THE VEHICLE JERKED AND DECELERATED TO A LOW RATE OF SPEED EACH TIME THE INDICATOR FLASHED. THE DEALER (LANDERS FORD, 2082 W POPLAR AVE, COLLIERVILLE, TN 38017, (901) 854-3600) PROVIDED A SOFTWARE UPDATE TO THE COMPUTER; HOWEVER, THE FAILURE RECURRED. THE CONTACT PLANNED ON TAKING THE VEHICLE TO A SECOND DEALER (JACK SCHMITT FORD, 1820 VANDALIA ST, COLLINSVILLE, IL 62234, (618) 477-8126) FOR FURTHER DIAGNOSTIC TESTING. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE NUMEROUS TIMES, BUT OFFERED NO ASSISTANCE. THE VIN AND FAILURE MILEAGE WERE NOT AVAILABLE.

07/30/2018
Components: POWER TRAIN
Incident Date: 07/05/2018
Crash: No
Fire: No
Vehicle Identification Number: 1FADP3N29DL******
Summary

1FADP3N29D[XXX] FORS FOCUS 2013 HATCHBACK TITANIUM HAS PROBLEMS WITH THE TCM TRANSMISSION MODULATOR. THIS CAR HAS BEEN BABIED AND HAS IN MY OPINION A FACTORY DEFECT WITH THE TRANSMISSION. [XXX] INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6).' *PM

07/30/2018
Components: STEERING
Incident Date: 07/28/2018
Crash: No
Fire: No
Vehicle Identification Number: 1FADP3J24DL******
Summary

TL* THE CONTACT OWNS A 2013 FORD FOCUS. WHILE DRIVING VARIOUS SPEEDS, THE STEERING WHEEL SEIZED AND THE STEERING FAULT WARNING INDICATOR ILLUMINATED. THE DEALER WAS NOT CONTACTED. THE MANUFACTURER WAS NOTIFIED AND INFORMED THE CONTACT TO TAKE THE VEHICLE TO A LOCAL DEALER FOR DIAGNOSTIC TESTING. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE FAILURE MILEAGE WAS 55,000.

07/29/2018
Components: FUEL/PROPULSION SYSTEM
Incident Date: 07/17/2018
Crash: No
Fire: No
Vehicle Identification Number: 1FADP3E26DL******
Summary

THE CAR'S FUEL GAUGE WAS FLUCTUATING, CAUSING THE CAR TO RUN OUT OF GAS. WHILE DRIVING ON HIGHWAY AND CITY STREETS THE CAR WOULD SHUT OFF (VERY DANGEROUS). IT IS CURRENTLY IN THE SHOP AND WE ARE TOLD THE FUEL TANK AND PUMP HAVE COLLAPSED. HOW CAN THIS BE A NORMAL THING? WE HAVE NOT GOTTEN THE REPAIR BILL YET, BUT FROM WHAT I HAVE READ IT WILL BE $1000-$2000. THIS SHOULD BE A SAFETY RECALL AND COVERED BY FORD!! THIS VEHICLE IS ONLY 5 YEARS OLD. WE BOUGHT A BRAND NEW CAR FOR OUR DAUGHTER TO AVOID THESE ISSUES.

07/26/2018
Components: LATCHES/LOCKS/LINKAGES
Incident Date: 07/23/2018
Crash: No
Fire: No
Vehicle Identification Number: 1FADP3F21DL******
Summary

TL* THE CONTACT OWNS A 2013 FORD FOCUS. WHILE DRIVING AT UNKNOWN SPEEDS, THE DRIVER'S SIDE DOOR OPENED WITHOUT WARNING. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC WHERE IT WAS DIAGNOSED THAT THE SPRING FRACTURED ON THE LATCH. THE LOCAL DEALER WAS NOT CONTACTED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED. THE FAILURE MILEAGE WAS 100,000.

07/25/2018
Components: POWER TRAIN
Incident Date: 07/15/2018
Crash: No
Fire: No
Vehicle Identification Number: 1FADP3F23DL******
Summary

FORD MOTOR COMPANY / BRIGHTON FORD, REFUSING TO COVER VEHICLE REPAIR EVEN THOUGH CAR FALLS WITHIN ALL PARAMETERS AND EXHIBITS NOT ONLY ONE, BUT BOTH CONDITIONS COVERED UNDER TWO SEPARATE PROGRAMS AT FORD, (14MO1 ? TRANSMISSION CLUTCH SHUTTER) AND (14MO2 TRANSMISSION ENGAGEMENT OR LOSS OF POWER) WITH ALL SYMPTOMS PRESENT. EARLY IN JUNE, MY 2013 FORD FOCUS (VIN- [XXX]) BEGAN EXPERIENCING A PERIODIC SHUTTER WHILE DRIVING. ISSUE PROGRESSIVELY GOT WORSE. SOME DRIVING TIMES NO ISSUES NOTICEABLE, OTHER DRIVING TIMES SHUTTER APPARENT. AS TIME WENT BY, THE PROBLEM PROGRESSED INTO A GRINDING NOISE WHILE IT WAS SHIFTING INTO DIFFERENT GEARS. IN LATE JUNE I ATTEMPTED TO MAKE AN APPOINTMENT AT MY LOCAL DEALERSHIP (BRIGHTON FORD) TO HAVE THE TRANSMISSION LOOKED AT, SCHEDULED FIRST AVAILABLE APPOINTMENT AT BRIGHTON FORD MONDAY, JULY 16TH. WHILE ON THE FREEWAY DRIVING HOME FROM WORK SUNDAY JULY 15TH THE CAR BEGAN TO LOSE POWER WHILE TRYING TO SHIFT GEARS. AFTER A SHORT PERIOD, THE TRANSMISSION FAULT SERVICE NOW LIGHT APPEARED, AND CAR STAYED IN WHAT SEEMED TO BE A SLUGGISH MODE. I WAS ABLE TO DRIVE IT UNDER THAT CONDITION DIRECTLY TO THE DEALERSHIP TO LEAVE IT AT THE OVERNIGHT DROP LOCATION TO BE LOOKED AT DURING MY SCHEDULED APPOINTMENT THE FOLLOWING MORNING. DID RECEIVE A CALL FROM SERVICE ADVISOR [XXX] MONDAY 7/16 ADVISING THAT WITHOUT ACTUALLY TEARING THE TRANSMISSION APART TO DETERMINE THE CAUSE, BEING UNABLE TO DRIVE THE VEHICLE TO REPLICATE THE SHUTTER AND NO APPARENT LEAKS OR CONTAMINATION THIS ISSUE WOULD NOT BE COVERED UNDER WARRANTY. THIS PARTICULAR MODEL YEAR VEHICLE WITH THE DPS6 AUTOMATIC TRANSMISSION HAS TWO KNOW TRANSMISSION ISSUES: CUSTOMER SATISFACTION PROGRAM 14MO1 - TRANSMISSION CLUTCH SHUTTER / TRANSMISSION INPUT SHAFT SEAL WARRANTY EXTENSION. CUSTOMER SATISFACTION PROGRAM 14MO2, TRANSMISSION CONTROL MODULE EXTENDED WARRANTY COVERAGE. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6). *TR

07/24/2018
Components: SERVICE BRAKES
Incident Date: 07/24/2018
Crash: Yes
Fire: No
Vehicle Identification Number: 1FADP3K24DL******
Summary

THE CAR ROLLED DOWN OUR DRIVEWAY WHILE PARKED WITH PARKING BREAK ON. THERE WERE NO KEYS IN THE CAR. WE WERE IN THE HOUSE WHEN IT HAPPENED.

07/19/2018
Components: STEERING
Incident Date: 02/19/2018
Crash: No
Fire: No
Summary

TL* THE CONTACT OWNS A 2013 FORD FOCUS. WHILE DRIVING VARIOUS SPEEDS, THE STEERING WHEEL SEIZED AND THE STEERING FAULT WARNING INDICATOR ILLUMINATED. JIM CHARLON FORD, INC (269 SOUTH CHINA LAKE BLVD, RIDGECREST, CA) WAS CONTACTED, BUT THE VEHICLE WAS NOT DIAGNOSED SINCE THE VIN WAS NOT INCLUDED IN A RECALL AND BECAUSE OF THE DIAGNOSTIC FEE. THE MANUFACTURER WAS CALLED, BUT THE CONTACT WAS NOT ABLE TO SPEAK WITH A LIVE REPRESENTATIVE. THE FAILURE MILEAGE WAS APPROXIMATELY 104,000. THE VIN WAS NOT PROVIDED.

07/18/2018
Components: STEERING
Incident Date: 07/17/2018
Crash: No
Fire: No
Vehicle Identification Number: 1FADP3L93DL******
Summary

AT HIGHWAY SPEED VEHICLE STEERING BECOMES UNPREDICTABLE. AT TIMES THE STEERING WILL HAVE A 'LOOSE' FEELING WHERE INPUTS ARE MADE WITH NO RESPONSE CAUSING MORE INPUT TO BE MADE THEN SUDDENLY VEHICLE WILL TURN CAUSING AN OVER CORRECTION AND INPUT NEEDING TO BE MADE TO CORRECT THE VEHICLES PATH WHICH BASICALLY MAKES DRIVER SEESAW AT STEERING WHEEL TO KEEP VEHICLE IN A STRAIGHT LINE. OTHER TIMES STEERING BECOMES HARD TO MOVE OUT OF CENTERED POSITION CAUSING EXCESSIVE EFFORT TO MOVE STEERING WHEEL. ONCE MOVED OUT OF CENTER THE ABOVE MENTIONED FIGHT TO KEEP VEHICLES PATH STRAIGHT BEGINS. WHEN TRAILING BEHIND ANOTHER VEHICLE, ESPECIALLY SEMI TRAILERS THE VEHICLE BECOMES EXTREMELY UNSTABLE CAUSING CONSTANT LEFT AND RIGHT STEERING INPUTS TO KEEP VEHICLE FROM VEERING OFF HIGHWAY. SMALL BUMPS OR ROAD RUTS WILL OCCASIONALLY CAUSE STEERING WHEEL TO SNATCH LEFT OR RIGHT. VEHICLE ALIGNMENT HAS BEEN CHECKED TWICE, TIRES WERE REPLACED, ROTATED AND INFLATION CHECKED. FORD DEALERSHIP AND INDEPENDENT TIRE SHOP HAVE VERIFIED THAT THERE ARE NO WORN PARTS. FORD DEALER STATES ELECTRIC STEERING GEAR REQUIRES REPLACEMENT. I HAVE OWNED VEHICLE SINCE IT WAS NEW (5 YEARS) AND THIS CONDITION HAS JUST STARTED WITHIN THE LAST SEVERAL MONTHS.

07/18/2018
Components: STEERING
Incident Date: 07/17/2018
Crash: No
Fire: No
Vehicle Identification Number: 1FADP3F21DL******
Summary

MY STEERING GEAR HAS GONE OUT WITH LESS THAN 100,000 MILES ON CAR. I HAVE BEEN READING AND THIS IS AN ONGOING PROBLEM WITH THIS CAR. I ALSO ALMOST HIT A CAR DURING A TURN WHEN THE STEERING STOPPED WORKING. NOT SAFE AND IS A LEMON DUE TO ONGOING TRANSMISSIONS ISSUES AS WELL.

07/17/2018
Components: FUEL/PROPULSION SYSTEM
Incident Date: 07/17/2018
Crash: No
Fire: No
Vehicle Identification Number: 1FADP3L96DL******
Summary

BOUGHT THIS VEHICLE USED IN MAY 2017. THE PREVIOUS OWNER JUST HAD THE FUEL PUMP REPLACED WHICH COST HIM $700.00. HAD IT ONE WEEK AND IT RAN OUT OF GAS, WHICH ACCORDING TO THE GAUGES, I SHOULD HAVE HAD PLENTY OF GAS. MY SON CAME AND PUT GAS IN AND HE LOOKED UNDERNEATH AND NOTICED THAT MY GAS TANK WAS "DENTED IN." I JUST ASSUMED THE PREVIOUS OWNER HAD HIT SOMETHING AND NEVER GAVE IT ANOTHER THOUGHT. WELL IN THE PAST FEW MONTHS THE "MILES TO EMPTY GAUGE" IS NOT ACCURATE AND I RAN OUT OF GAS AGAIN WHEN IT SAID I HAD 70 PLUS MILES TO EMPTY AND NOW THE GAS GAUGE IS INCORRECT WITH FLUCTUATIONS FROM A QUARTER TO THREE QUARTERS FULL. IM NOW AT THE POINT WHERE I HAVE TO SET MY TRIP METER TO GAUGE WHEN I AM CLOSE TO EMPTY. I ONLY HAVE 80,000 MILES AND AM OUT OF WARRANTY. THIS SHOULD BE SOMETHING THAT FORD FIXES SINCE IT IS OBVIOUSLY AN ONGOING PROBLEM. THEY ISSUED A RECALL FOR THE FUSIONS FOR THE EXACT SAME ISSUE, BUT NOT THE FOCUS?? FROM WHAT I HAVE BEEN TOLD, FORD ONLY ISSUES RECALLS IF THE GOVERNMENT FORCES THEM TOO!! THIS FIX ON THIS CAR WILL COST ME $3000. !!!!

07/16/2018
Components: STEERING
Incident Date: 07/15/2018
Crash: No
Fire: No
Vehicle Identification Number: 1FADP3F2XDL******
Summary

THE POWER STEERING WENT OUT ON THE VEHICLE. DEALER SAYS I HAVE TO REPLACE THE STEERING RACK AND HAVE A NEW ALIGNMENT - $2500.00 AND NOT COVERED UNDER ANY WARRANTY. CAR HAS ONLY 65,000 MILES ON IT.

07/14/2018
Components: UNKNOWN OR OTHER
Incident Date: 06/08/2018
Crash: No
Fire: No
Summary

THE BATTERY LIGHT CAME ON WHILE DRIVE, BUT WENT OFF AFTER TURNING THE CAR OFF AND ON. THE LIGHT CAME BACK OFF AND ON THE NEXT DAY, WHILE DRIVING HOME THE NEXT DAY, THE LIGHT CAME ON AGAIN AND THE CAR BECAME REALLY HARD TO TURN. ONCE I GOT THE CAR HOME PARKED, THE WHEEL COMPLETELY LOCKED UP ON ME. NOW I RECEIVE THE TRANSMISSION FAULT ERROR WHENEVER THE CAR IS STARED ALONG WITH THE BATTERY LIGHT. I HAD THE ALTERNATOR REPLACED, BUT BOTH ISSUES STILL PERSIST. ANYONE ELSE HAS HAD THIS ISSUE?

07/11/2018
Components: UNKNOWN OR OTHER
Incident Date: 07/11/2018
Crash: No
Fire: No
Vehicle Identification Number: 1FADP3E25DL******
Summary

AT 38,500 MILES RADIO WOULD RANDOMLY MAKE LOUD POPPING AND STATIC NOISES NOW A FEW MONTHS LATER THE RADIO QUIT ALL TOGETHER. FUSES ARE GOOD

07/10/2018
Components: POWER TRAIN
Incident Date: 05/23/2016
Crash: No
Fire: No
Vehicle Identification Number: 1FADP3F21DL******
Summary

TL* THE CONTACT OWNS A 2013 FORD FOCUS. THE CONTACT STATED THAT THE VEHICLE HESITATED WHEN THE ACCELERATOR PEDAL WAS DEPRESSED TO COME TO A COMPLETE STOP. THE CONTACT MENTIONED THAT THE CLUTCH WAS REPLACED FOUR TIMES IN THE PAST TWO YEARS AS WELL AS THE TRANSMISSION COMPUTER. THE VEHICLE WAS SERVICED AT SUNNYSIDE MOTOR CO. INC. (944 MAIN ST, HOLDEN, MA 01520, (508) 829-4333). THE DEALER STATED THAT THE CLUTCH WAS ON AN EXTENDED WARRANTY; HOWEVER, THERE WERE LIMITS ON WHETHER IT WOULD BE REPLACED BASED ON RPMS. THE CONTACT STATED THAT A DIAGNOSTIC APPOINTMENT WAS SCHEDULED WITH THE DEALER. THE MANUFACTURER WAS CONTACTED. THE FAILURE MILEAGE WAS 47,000.

07/09/2018
Components: FUEL/PROPULSION SYSTEM
Incident Date: 07/09/2018
Crash: No
Fire: No
Vehicle Identification Number: 1FADP3K29DL******
Summary

EVAP CHECK VALVE (OR PURGE VALVE) STOPPED WORKING CAUSING THE PLASTIC GAS TANK TO BEGIN TO IMPLODE ON ITSELF. DAMAGING THE ENTIRE CANISTER SYSTEM. TO THE TUNE OF AN ESTIMATED $1,800 PARTS AND LABOR TO GET IT FIXED.

07/07/2018
Components: POWER TRAIN
Incident Date: 07/07/2018
Crash: No
Fire: No
Vehicle Identification Number: 1FADP3F24DL******
Summary

FEELS LIKE THE TRANSMISSION SLIPS. GOING UPHILL ON A HIGHWAY A SPEED OF APPROX. 35 MPG, (NORMAL SPEED FOR AREA I WAS IN), HAD A HESITATION FELT LIKE I WAS LOSING ACCELERATION. ONCE UPHILL, PULLED INTO A DRIVEWAY AND PUT IN REVERSE TO TURN AROUND, CAR WOULD NOT GO REVERSE, WOULD GO FORWARD, INTO PARK AND NEUTRAL, BUT NOT REVERSE. SHUT OFF ALL ACCESSORIES (A/C, RADIO ETC.) PUT IN PARK AND TURNED CAR OFF. WAITED 5 MINUTES AND TURNED CAR BACK ON AND REVERSE WORKED. I HAVE FELT A SLIP AS SUCH ONLY ON A COUPLE OF OCCASIONS AND CAR CORRECTED ITSELF, BUT THIS TIME IT DID NOT, UNTIL I SHUT THE CAR OFF ALL THE WAY.

07/07/2018
Components: STEERING,POWER TRAIN,ELECTRICAL SYSTEM
Incident Date: 07/07/2018
Crash: No
Fire: No
Vehicle Identification Number: 1FADP3F28DL******
Summary

THE FIRST PROBLEM WAS WITH THE TRANSMISSION, FORD EXTENDED THE WARRANTY TO COVER WHATEVER THE PART WAS OUT TO 150K MILES. THE SECOND PROBLEM WAS THE RADIO/SYNC SYSTEM QUIT WORKING. AND AS OF TODAY JULY 7 A STEERING ASSIST FAULT WARNING IS COMING UP ON THE DASH. I DID SOME RESEARCH AND THE PROBLEM DOES NOT APPEAR TO BE AN ISOLATED INCIDENT. THE STEERING ASSIST FAULT WARNING COMES ON WHEN YOU START THE VEHICLE, WE HAVE NOT SEEN IT HAPPEN WHILE IN MOTION.

07/03/2018
Components: ELECTRICAL SYSTEM
Incident Date: 01/01/2015
Crash: No
Fire: No
Summary

2013 FORD FOCUS. CONSUMER WRITES IN REGARDS TO LOSS OF POWER WHILE DRIVING. *LD THE CONSUMER STATED A NEW TRANSMISSION WAS INSTALLED AND FAILED. THE VEHICLE BEGAN TO VIOLENTLY SHAKE. THE TRANSMISSION WAS REBUILT AND THE CLUTCH REPAIRED. *JS

06/30/2018
Components: POWER TRAIN,UNKNOWN OR OTHER,ENGINE
Incident Date: 06/30/2018
Crash: No
Fire: No
Vehicle Identification Number: 1FADP3F28DL******
Summary

TRANSMISSION SHUDDER THEN DRIVING ON HIGHWAY LOW OIL LIGHT CAME ON RANDOMLY HAPPENED BEFORE TOOK TO SHOP AND SAID THE REAR MAIN SEAL WENT OUT WHICH CAUSED OIL TO LEAK INTO TRANSMISSION AND MAKING THE CLUTCH SLIP

06/29/2018
Components: FUEL SYSTEM, GASOLINE
Incident Date: 06/23/2018
Crash: No
Fire: No
Vehicle Identification Number: 1FADP3K24DL******
Summary

TL* THE CONTACT OWNS A 2013 FORD FOCUS. WHILE DRIVING 60 MPH, THE VEHICLE INADVERTENTLY DECELERATED AND THE ENGINE WARNING INDICATOR ILLUMINATED. THE VEHICLE WAS TAKEN TO JORDAN FORD LTD. (13010 I-35, LIVE OAK, TX) WHERE IT WAS DIAGNOSED THAT THE FUEL TANK HAD COLLAPSED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOTIFIED AND INFORMED THE CONTACT THAT SHE COULD FILE A COMPLAINT WITH NHTSA. THE FAILURE MILEAGE WAS APPROXIMATELY 86,000.

06/26/2018
Components: FUEL SYSTEM, GASOLINE
Incident Date: 05/14/2018
Crash: No
Fire: No
Vehicle Identification Number: 1FADP3F22DL******
Summary

TL* THE CONTACT OWNS A 2013 FORD FOCUS. THE CONTACT STATED THAT THE VEHICLE STALLED AND THE CHECK ENGINE INDICATOR ILLUMINATED. THE CONTACT STATED THAT THE VEHICLE WAS ABLE TO RESTART AFTER SEVERAL ATTEMPTS. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC WHERE IT WAS DIAGNOSED THAT THE FUEL PUMP WAS CRUSHED DUE TO A COLLAPSED FUEL TANK. THE VEHICLE WAS AT THE INDEPENDENT MECHANIC FOR REPAIRS. THE DEALER WAS NOT CONTACTED. THE MANUFACTURER WAS INFORMED, BUT NO ASSISTANCE WAS OFFERED. THE FAILURE MILEAGE WAS 117,000.

06/25/2018
Components: ENGINE
Incident Date: 06/22/2018
Crash: No
Fire: No
Vehicle Identification Number: 1FADP3F20DL******
Summary

AT HIGHWAY SPEED WHEN IT IS WARM OUTSIDE WITH NO WARNING FROM THE VEHICLE POWER WILL BE REDUCED TO THE POINT THAT SPEED CAN NOT BE MAINTANED.I HAVE TO DRIVE WELL UNDER THE SPEED LIMIT WITH MY HAZARD LIGHTS ON UNTIL I CAN FIND A SAFE PLACE TO PARK AND RESTART THE CAR.ONCE RESTARTED I CAN CONTINUE ON A NORMAL SPEED.

06/21/2018
Components: POWER TRAIN,VEHICLE SPEED CONTROL
Incident Date: 06/02/2018
Crash: No
Fire: No
Vehicle Identification Number: 1FADP3K26DL******
Summary

STARTING FEBRUARY 2018 THE CAR WAS JERKING AND IT HAD TURNED OFF ON ME WHILE ON THE HIGHWAY 3 TIMES. I HAVE CHANGED OXYGEN SENSORS AND PURGE VALVE (I HAVE RECEIPTS) AND IT HAD INITIALLY HELPED. AS OF JUNE 2, 2018, IT IS JERKING AND TURNING OFF AGAIN AND THROWING CHECK ENGINE CODE P0805 AND P080A. THE SYSTEM FROM CAR NOTIFIED ME THAT THE TRANSMISSION WAS HOT AND NEEDED TO BE TURNED OFF. FROM JUNE 2, 2018 I HAVE NOT DRIVEN THE CAR.

06/18/2018
Components: STEERING
Incident Date: 06/09/2018
Crash: No
Fire: No
Vehicle Identification Number: 1FADP3F21DL******
Summary

POWER STEERING RACK BEGAN TO FAIL, TOOK INTO SHOP AND AS THEY REMOVED IT TO REPLACE IT IT FELL APART. I WAS ADVISED BY THE SHOP THAT SHOULD THIS HAD FAILED ON THE FREEWAY I COULD HAVE DIED DUE TO HAVING ZERO STEERING ABILITY.

06/12/2018
Components: POWER TRAIN
Incident Date: 06/15/2017
Crash: No
Fire: No
Vehicle Identification Number: 1FADP3F28DL******
Summary

TL* THE CONTACT OWNS A 2013 FORD FOCUS. WHILE DRIVING 35 MPH, THE GEAR INADVERTENTLY SHIFTED TO ANOTHER GEAR WITHOUT WARNING. THE VEHICLE JERKED AND SHIFTED TO VARIOUS RATES OF SPEED WHEN THE FAILURE OCCURRED. THE VEHICLE WAS TAKEN TO SALE FORD (1145 US-258, KINSTON, NC 28504, (252) 522-3673) WHERE IT WAS DIAGNOSED THAT THE CLUTCH NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS 62,000. *TT VEHICLE PURCHASE DATE SHOULD BE ON OR BEFORE INCIDENT DATE UPDATED 9/25/18*JB

06/11/2018
Components: POWER TRAIN,ENGINE
Incident Date: 06/08/2018
Crash: No
Fire: No
Vehicle Identification Number: 1FADP3K22DL******
Summary

I UNDERSTAND THAT THERE IS A POWERSHIFT RECALL ON ALL 2013 FORD FOCUS CARS WITH AUTOMATIC TRANSMISSION. MY CAR FALLS UNDER THAT RECALL AND I WANT THIS TAKEN CARE OF . I PLAN ON RETAINING AN ATTORNEY SO I CAN GET SOMETHING DONE ABOUT THE FACT THAT I AM DRIVING AND PAYING ON A DEFECTIVE CAR. I WAS DRIVING DOWN A STEEP HILL AND A WARNING ABOUT MY TRANSMISSION RUNNING HOT CAME ON, I HAD JUST CALLED MY MECHANIC TO CHECK WHY MY ENGINE LIGHT HAD COME ON, AND HAD TO GET THE CAR TOWED TO THE SHOP. HE CHECKED AND TOLD ME THAT IT WAS DUE TO THE POWERSHIFT RECALL, AND THAT FORD PLANT SHOULD MAKE THE NECESSARY REPAIRS, THEY WILL ALSO CLAIM THAT IN COURT IF NECESSARY.

06/11/2018
Components: UNKNOWN OR OTHER,ENGINE,FUEL/PROPULSION SYSTEM
Incident Date: 06/06/2018
Crash: No
Fire: No
Vehicle Identification Number: 1FADP3N20DL******
Summary

AFTER FILLING UP THE TANK WITH GAS, THE VEHICLE STUTTERS AND FEELS LIKE IT'S JUMPING WHEN I AM AT A STOP LIGHT AND START TO GO. THE GAS GAUGE GOES UP WHILE I AM DRIVING AND THE VEHICLE RUNS OUT OF GAS RANDOMLY. I WAS PARKED AT MY HOUSE AND IT WOULDN'T CRANK WHEN I RAN OUT OF GAS THE 1ST TIME (ABOUT THREE WEEKS AGO) AND THE 2ND TIME (6/6/2018), I WAS ON THE INTERSTATE AND THE VEHICLE DIED DUE TO NO GAS, YET THE GAUGE WAS NOT ON EMPTY. FORTUNATELY I WAS ABLE TO GET OFF THE SIDE OF THE ROAD AND CALL ROADSIDE ASSISTANCE. THE VEHICLE IS NOW AT AT FORD SERVICE REPAIR SHOP AND I AM WAITING TO HEAR FROM THEM BUT THE SERVICE REPAIRMAN SAID THIS IS A COMMON PROBLEM, THAT HE HAD THE SAME VEHICLE IN THE WEEK BEFORE WITH THIS SAME ISSUE. LAST FRIDAY, I HAD A CUSTOMER SERVICE REPRESENTATIVE WITH A FORD DEALERSHIP TELL ME THIS IS A COMMON PROBLEM THAT OCCURS IN THIS VEHICLE. OBVIOUSLY RUNNING OUT OF GAS RANDOMLY IS VERY DANGEROUS. THERE NEEDS TO BE A RECALL ON THIS IMMEDIATELY TO SAVE LIVES. FORD NEEDS TO TAKE RESPONSIBILITY FOR THIS MANUFACTURING DEFECT.

06/11/2018
Components: STEERING
Incident Date: 06/08/2018
Crash: No
Fire: No
Vehicle Identification Number: 1FADP3F23DL******
Summary

THE STEERING WHEEL COMPLETELY LOCKED UP AFTER RECEIVING AN ALERT MESSAGE THAT READ 'STOP SAFELY STEERING DISABLED'. EXTREMELY DANGEROUS SITUATION BEING LEFT WITH NO ABILITY TO STEER THE CAR. HAD TO HAVE THE CAR TOWED AND POWER STEERING RACK REPLACED

06/10/2018
Components: STEERING
Incident Date: 05/22/2018
Crash: No
Fire: No
Vehicle Identification Number: 1FADP3F26DL******
Summary

FORD FOCUS 2013 STEERING ASSIST FAULT. AS I WAS DRIVING MY POWER STEERING STOPPED WORKING. I WAS VERY RATTLED AS THE CAR SUDDENLY JERKED TO THE RIGHT AND I COULD NOT STEER IT BACK TO NORMAL. I HAD TO SHUT THE CAR OFF AND BACK ON TO MAKE IT WORK AGAIN. NOW WHENEVER I TURN MY CAR ON IT COMES UP WITH A WARNING THAT STATES STEERING ASSIST FAULT. ALSO MY POWER STEERING IS NOT WORKING ANYMORE. I COULD HAVE BEEN SERIOUSLY INJURED OR WORSE IF THIS WERE TO HAPPEN WHILE ON THE INTERSTATE OR IN AN INTERSECTION, ETC..

06/09/2018
Components: STEERING,UNKNOWN OR OTHER
Incident Date: 06/07/2018
Crash: No
Fire: No
Vehicle Identification Number: 1FADP3K26DL******
Summary

THE CHECK ENGINE LIGHT CAME ON AND MY CAR STARTS JERKING AND SKIDDING AND SLOWING DOWN. I WAS SCARED AND DIDN'T KNOW WHAT TO DO BECAUSE I HAD MY DAUGHTER IN THE CAR. I CALLED MY TECHNICIAN AND HE SAID THAT A CODE CAME UP ON MY CAR P087A. HE SAID THAT THE CODE HAS TO DO WITH THE TRANSMISSION, AS THE FAULT IS A COMMON FAULT WITH THIS TYPE OF TRANSMISSION THAT FORD STARTED USING IN 2001. I'M TRYING TO SEE IF THIS VEHICLE IS COVERED UNDER WARRANTY AND IF FORD HAS A RECALL ON THIS ISSUE. THE CAR HAS ABOUT 77K MILES.

06/09/2018
Components: STEERING
Incident Date: 06/07/2018
Crash: No
Fire: No
Vehicle Identification Number: 1FADP3K28DL******
Summary

BACKING OUT OF THE DRIVEWAY, MY STEERING LOCKED AND "STEERING ASSIST FAILURE. SERVICE NEEDED" APPEARED THEN DISAPPEARED. I ALMOST HIT A TREE BEHIND ME. WHEN I GOT THE CAR TO THE SHOP I WAS TOLD THAT THE ENTIRE POWER STEERING COMPOUND GEAR ASSEMBLY UNIT HAD TO BE REPLACED AND IT WOULD COST ME $1700. NOT ONLY IS THIS ISSUE EXPENSIVE BUT EXTREMELY DANGEROUS. I WAS LUCKY IT HAPPENED IN THE DRIVEWAY AND NOT ACTUALLY ON MY WAY TO OR FROM WORK WITH RUSH HOUR TRAFFIC, CAUSING AN ACCIDENT.

06/02/2018
Components: ELECTRICAL SYSTEM
Incident Date: 06/01/2018
Crash: No
Fire: No
Vehicle Identification Number: 1FADP3F25DL******
Summary

I HAVE A 2013 FORD FOCUS SE THE FUSE IS OK BUT THE HORN DOES NOT WORK. IS THIS A SAFETY ISSUE. IS THIS COVERED UNDER MY WARRENTY?

06/02/2018
Components: POWER TRAIN
Incident Date: 05/29/2018
Crash: No
Fire: No
Vehicle Identification Number: 1FADP3K21DL******
Summary

CAR IS BACK IN THE SHOP AGAIN FOR SHUDDER BAD AT TAKE OFF TURNING INTO TRAFFIC. FORD IS TELLING ME SHUDDER AND JERKING IS WITHIN NORMAL AND ACCEPTABLE RANGE. I DON'T KNOW HOW THIS SHUDDER IS ACCEPTABLE. I'VE HAD THE CLUTCHES REPLACED SEVERAL TIMES AND THE CAR IS SUPPOSE TO HAVE THE UPDATE CLUTCHES BUT HERE WE ARE AGAIN WITH ISSUES. THE CAR CLUNKED AND JERKED OUT OF GEAR GOING 65 DOWN THE INTERSTATE AT ONE POINT AND WOULDN'T DO ANYTHING LUCKILY NO ONE WAS BEHIND ME AND I WAS ABLE TO COME TO A STOP OFF THE ROAD AND GET A TOW. THIS CAR HAS HAD WAY TOO MANY TRANSMISSION ISSUES AND MAKES ME SCARED TO DRIVE YET I'M STILL MAKING PAYMENTS ON THIS CAR BECAUSE I CAN'T GET OUT OF LOAN DO TO THE RESALE VALUE DROPPING DUE TO THIS TRANSMISSION. THIS CAR DOES NOT FEEL SAFE AND UNDER NO CIRCUMSTANCES SHOULD THE SHUDDER, JERKING, AND DELAYED REACTIONS BE CONSIDERED NORMAL AND SAFE.

05/28/2018
Components: UNKNOWN OR OTHER,ENGINE,FUEL/PROPULSION SYSTEM
Incident Date: 05/28/2018
Crash: No
Fire: No
Vehicle Identification Number: 1FADP3F24DL******
Summary

AUTO STOP WORKING AND SUDENLY SHIFT OFF UN HIGHWAYS WITH UNKNOWN RASONS OR CAUSE. THIS IS EXPRIENCE AT LEASE 2 OR 3 TIMES DAILY. SEVERAL WARNING LIGHTS COMES ON. THEN YOU NEED TO STOP AND RESTART. THIS IS DANGEROUS WHEN IT HAPPENS IN HIGHWAYS.

05/28/2018
Components: UNKNOWN OR OTHER,FUEL/PROPULSION SYSTEM
Incident Date: 05/16/2018
Crash: No
Fire: No
Vehicle Identification Number: 1FADP3F23DL******
Summary

THE CAR IS STALLING AND HAS A ROUGH IDLE. WITHIN 2 WEEKS MY CAR STALLED AND THEN SHUT DOWN WHILE DRIVING 55 MPH ON THE HIGHWAY AND WOULD NOT RESTART OR STAY ON ONCE I GOT IT PULLED OVER TO SIDE OF THE ROAD. I WAS LUCKY THAT THERE WAS NO ONE DIRECTLY BEHIND ME ON THE ROAD OTHERWISE IT WOULD HAVE BEEN A REALLY BAD DISASTER. GAS MILEAGE SAID I HAD OVER 100 MILES TO EMPTY. PAID TO GET IT TOWED TWICE AND WHEN TAKEN TO THE MECHANIC HE TURNED IT ON (AFTER 2 HOURS) AND THE CAR SHOWED EMPTY 0 MILES/FUEL. HE PUT A FEW DOLLARS IN GAS AND IT RAN JUST FINE. SINCE THEN I CANNOT TRUST THE FUEL READING OF MILEAGE. FORD DEALER SAYS THERE IS NO RECALL ON FUEL SYSTEM BUT THEY ARE HAPPY TO DO A DIAGNOSIS FOR OVER $100 AND THEN THEY CAN TELL ME WHATS WRONG WITH IT. NOT AN AFFORDABLE SOLUTION AT THIS TIME OTHER THAN TO PUT GAS IN IT AFTER I DRIVE EVERY 50 MILES. SOUTH BOSTON, VA

05/24/2018
Components: UNKNOWN OR OTHER
Incident Date: 04/30/2018
Crash: No
Fire: No
Vehicle Identification Number: 1FADP3F26DL******
Summary

I TRY TURNING ON MY CAR IT DOES NOT START. IT TURNS ON BUT DOESN'T FULLY POWER UP. I'VE HEARD MANY PEOPLE HAVE THIS PROBLEM WITH THIS CAR AS WELL

05/24/2018
Components: STEERING
Incident Date: 04/25/2018
Crash: No
Fire: No
Vehicle Identification Number: 1FADP3E20DL******
Summary

ELECTRONIC STEERING ASSIST WENT OUT ON FORD FOCUS MAKING IT ALMOST IMPOSSIBLE TO DRIVE. MY FOCUS IS A 2013 WITH ONLY 15000 MILES AND ONLY USED FOR 20 MILES TRANSPORTATION A DAY 5 DAYS A WEEK. INITIALLY WAS MOVING AND WAS ABLE TO PULL INTO A PARKING SPACE. IT HASN'T WORKED SINCE.

05/21/2018
Components: ENGINE
Incident Date: 05/17/2018
Crash: No
Fire: Yes
Vehicle Identification Number: 1FADP3F27DL******
Summary

I WAS DRIVING THE CAR STARTED ON FIRE 39MINS AFTER I STARTED THE VEHICLE . THE CAR WAS IN MOTION AND I HAD AN ENGINE FIRE

05/19/2018
Components: ELECTRICAL SYSTEM,ENGINE
Incident Date: 05/16/2018
Crash: No
Fire: No
Vehicle Identification Number: 1FADP3K23DL******
Summary

I BOUGHT THIS CAR BRAND NEW IN 2013. ON 5/16/2018 I WAS DRIVING DOWN THE ROAD DURING RUSH HOUR IN THE LEFT LANE OF TRAFFIC WHEN ALL OF A SUDDEN THE I GET A NOTIFICATION THAT SAYS "ENGINE FAULT SERVICE NOW". THEN THE ENGINE CUTS OFF IN THE MIDDLE OF A BUSY ROAD. THE PERSON BEHIND ME ALMOST SMASHED INTO ME BUT SWERVED AT THE LAST SECOND AND CUT A CAR OFF IN THE LANE NEXT TO ME. I TRIED TO TURN THE CAR OFF AND THEN ON, BUT IT WOULDN'T START. IT WAS SOOO DANGEROUS TO BE STUCK ON THE ROAD NOT ABLE TO DO ANYTHING. I HAD TO CALL THE POLICE TO SET UP FLARES BEHIND ME. I HAVE BEEN READING BLOGS AND I AM NOT THE ONLY PERSON THIS HAS HAPPENED TO.

05/17/2018
Components: POWER TRAIN,ELECTRICAL SYSTEM,ENGINE
Incident Date: 11/30/2017
Crash: No
Fire: No
Vehicle Identification Number: 1FADP3F27DL******
Summary

THE CAR IS STALLING WHEN ACCELERATING WHICH SEEMS TO BE A COMMON COMPLAINT FROM THIS YEAR FOCUS OWNERS. I TOOK THE VEHICLE TO A TRANSMISSION SHOP BUT THEY TOO WERE UNABLE TO DIAGNOSE. SOME OF THE READING IS SHOWING THERE IS AN ELECTRICAL CONNECTION ISSUE WHICH IS CAUSING THIS.

05/15/2018
Components: UNKNOWN OR OTHER,FUEL/PROPULSION SYSTEM
Incident Date: 05/07/2018
Crash: No
Fire: No
Vehicle Identification Number: 1FADP3F21DL******
Summary

MY CAR SMELL LIKE GAS AND AFTER IPUT GAS IN THE CAR IM UNABLE TO START IT. MY FRONT DOOR ITS CLOSING AS IF THE LATCH HAS BROKEN, BUT IT LOOKS OK

05/08/2018
Components: STEERING
Incident Date: 05/05/2018
Crash: No
Fire: No
Vehicle Identification Number: 1FADP3K22DL******
Summary

DURING A RIGHT TURN, LOST POWER STEERING. DASH WARNING CITING ELECTRONIC POWER STEERING ASSIST FAILURE. ALMOST STRUCK CAR AT CROSS STREET WAITING AT LIGHT. THIS IS A KNOWN PROBLEM WITH RECALL ON PREVIOUS MODEL YEARS AND OTHER MODELS OF THE SAME YEAR. PER FORD DEALER, REQUIRES REPLACEMENT AT $1952 COST BECAUSE NOT COVERED UNDER RECALL.

05/01/2018
Components: STEERING
Incident Date: 07/03/2017
Crash: No
Fire: No
Vehicle Identification Number: 1FADP3K22DL******
Summary

TL* THE CONTACT OWNS A 2013 FORD FOCUS. WHILE DRIVING VARIOUS SPEEDS, THE STEERING WHEEL BECAME DIFFICULT TO TURN AND THE POWER STEERING ASSIST WARNING INDICATOR ILLUMINATED. THE VEHICLE WAS TAKEN TO STATE COLLEGE FORD LINCOLN (3140 WEST COLLEGE AVE, STATE COLLEGE, PA 16801, (814) 238-5041) WHERE IT WAS DIAGNOSED THAT THE STEERING RACK NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED DUE TO THE REPAIR FEES. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE AND REFERRED THE CONTACT TO NHTSA. THE APPROXIMATE FAILURE MILEAGE WAS 80,000.

04/29/2018
Components: ENGINE
Incident Date: 04/29/2018
Crash: No
Fire: No
Vehicle Identification Number: 1FADP3F27DL******
Summary

WHILE DRIVING AT SPEED THE CAR WILL SHUT OFF WITHOUT WARNING. THERE IS A RECALL FOR THE WIRING HARNESSES FOR OTHER FORD FOCUSES WITH THE SAME ISSUE BUT MINE IS NOT COVERED UNDER THAT RECALL. THE ENGINE SHUTTING OFF WHILE DRIVING HAS CAUSED ME TO ALMOST BE HIT SEVERAL TIMES AND IS A SAFETY CONCERN.

04/24/2018
Components: STEERING
Incident Date: 04/17/2018
Crash: No
Fire: No
Summary

STEERING POWER ASSIST FAULT MESSAGE WILL COME UP AND STEERING WILL BECOME VERY HARD. HAPPENED WHILE BACKING FROM MY DRIVEWAY AND TURNING STEERING WHEEL FULLY TO THE RIGHT OR TO THE LEFT. DIAGNOSIS IS CALLING FOR A REPLACEMENT OF THE STEERING RACK WITH ABOUT $2500 FEE. UPON REQUEST, FORD DECIDED TO NOT PROVIDE ANY FINANCIAL HELP.

04/18/2018
Components: STEERING
Incident Date: 03/08/2018
Crash: No
Fire: No
Summary

ELECTRIC POWER STEERING RECALL. THE ELECTRIC POWER STEERING JUST RANDOMLY WENT OUT ON MY FOCUS. DROVE TO THE BUS STOP AND IT WAS WORKING FINE. GOT IN IT TO GO TO WORK AND THE STEERI G WHEEL WOULDN'T BUDGE. TOOK IT TO THE DEALERSHIP AND THE ENTIRE ELECTRIC POWERING HAS TO BE REPLACED. $1600!!! THERE WAS NO WARNING OR ANYTHING. I HAVE DONE RESEARCH AND READ THAT PEOPLE ARE DRIVING DOWN THE HIGHWAY AND THEIR ELECTRIC POWER STEERING JUST LOCKS UP WHILE THEY ARE GOING DOWN THE ROAD. THIS FORD FOCUS IS A SAFETY HAZARD AND I REGRET BUYING IT.

04/18/2018
Components: STEERING
Incident Date: 04/18/2018
Crash: No
Fire: No
Vehicle Identification Number: 1FADP3N26DL******
Summary

WHILE IN THE DRIVEWAY AND STATIONARY, I TURNED ON THE CAR AND THE "POWER STEERING ASSIST" WARNING LIGHT CAME ON. THE POWER STEERING WAS NOT OPERABLE AND THE STEERING WENT INTO MANUAL MAKING IT ALMOST IMPOSSIBLE TO TURN THE WHEEL. AFTER THE MECHANIC EVALUATED THIS, IT WAS DETERMINED THE SENSOR NEEDS TO BE REPLACED. THE PART ALONE IS $1100 AND THAT DOES NOT INCLUDE LABOR. RATHER COSTLY. THERE ARE MANY, MANY COMPLAINTS FOUND ABOUT THIS SPECIFIC ISSUE WITH A SIMPLE GOOGLE SEARCH. OTHER FORD CARS HAVE RECEIVED A RECALL ON THIS PART. IT SEEMS PARTICULARLY ODD AND EXTREMELY IRRESPONSIBLE ON FORD'S BEHALF TO NOT CONCEDE TO THE DEFECT ON THIS PARTICULAR YEAR/MAKE/MODEL AND ISSUE A RECALL FOR REPLACEMENT AT NO COST TO THE CONSUMER.

04/17/2018
Components: ENGINE
Incident Date: 01/03/2018
Crash: No
Fire: No
Vehicle Identification Number: 1FASP3F21DL******
Summary

TAKATA RECALL. THE TRANSMISSION HAS BEEN SLIPPING SO WHEN I DRIVE IT JERKS AND FEELS AS IF IT DOESN'T WANT TO GO. I WAS TOLD BY A MECHANIC THAT IT WAS BECAUS THERE'S A MANUAL TRANSMISSION AND IT'S SUPPOSED TO BE UNSERVICEABLE. I WAS GOING TO A LEAST GET THE FLUID CHANGED IN THE TRANSMISSION BUT THERE'S NONDIPSTICK AND I WAS TOLD IT'S NOT SUPPOSED TO BE CHANGED AND IT'S THE TRANSMISSION. I WAS TOLD BY MORE THAN ONE PERSON THAT THE TRANSMISSION IS SLIPPING AND I'VE ONLY OWNED THIS YEAR FOR A YEAR AND A HALF AND OWN 10,000 ON IT.

04/07/2018
Components: STEERING
Incident Date: 03/31/2018
Crash: No
Fire: No
Vehicle Identification Number: 1FADP3F25DL******
Summary

ELECTRONIC STEERING SYSTEM WENT OUT, FORD RECALLED OTHER MODELS, LIKE FUSION FOR THE SAME PROBLEM, BUT NOT THE FOCUS. THIS IS A SAFETY ISSUE BECAUSE ONCE SYSTEM FAILS, CAR IS UNDRIVEABLE, AND CAN CRASH IF IT FAILS WHILE DRIVER IS ON THE ROAD. IT HAPPENED TO ME WHILE I WAS PULLING OUT FROM MY DRIVEWAY. WENT TO DEALERSHIP AND WAS TOLD ABOUT RECALL FOR ANOTHER MODELS, DUE TO THE SAME PROBLEM, BUT SINCE FOCUS DIDN'T GET RECALLED I HAD TO SHED 1700$ FOR REPAIRS.

04/02/2018
Components: STEERING
Incident Date: 04/02/2018
Crash: No
Fire: No
Vehicle Identification Number: 1FADP3E22DL******
Summary

WHEN I STARTED MY CAR THE STEERING WHEEL WAS HARD TO TURN. I GOT A WARNING ON THE DASH THAT SAID STEERING ASSIST FAULT. THIS IS CRAZY! THE CAR ONLY HAS 63000 MILES ON IT. PLEASE HAVE FORD INCLUDE THESE FOCUS CARS IN THE SAFETY RECALL ALSO. THIS FAILURE WHILE DRIVING COULD KILL PEOPLE.

03/29/2018
Components: ENGINE
Incident Date: 03/28/2018
Crash: No
Fire: No
Vehicle Identification Number: 1FMCU0GX8DU******
Summary

TL* THE CONTACT OWNS A 2013 FORD FOCUS. THE CONTACT STATED THAT WHILE DRIVING 20 MPH, THE CHECK ENGINE AND OIL WARNING INDICATORS ILLUMINATED AS THE VEHICLE STALLED. THE CONTACT STATED THAT THIS WAS THE SECOND TIME THE FAILURE OCCURRED. THE CONTACT COASTED TO A PARKING LOT AND WAITED APPROXIMATELY THREE HOURS BEFORE RESTARTING THE VEHICLE AT THAT TIME THE VEHICLE STARTED NORMALLY. THE VEHICLE WAS DRIVEN TO THE CONTACT'S RESIDENCE. THE VEHICLE WAS NOT TAKEN TO THE DEALER OR AN INDEPENDENT MECHANIC FOR A DIAGNOSIS OR REPAIRS. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 67,000.

03/28/2018
Components: FUEL/PROPULSION SYSTEM
Incident Date: 03/16/2018
Crash: No
Fire: No
Vehicle Identification Number: 1FADP3K25DL******
Summary

VEHICLE STALLS WHILE DRIVING, RPMS DROP AND CAR LOSES POWER. CHECK ENGINE LIGHT, ERROR CODE SAYS CHECK GAS CAP (THERE ISN'T ONE). VACUUM EFFECT SO STRONG THAT IT IS DIFFICULT TO ADD GASOLINE TO VEHICLE. WILDLY VARYING GAS GAUGE READINGS.DEALER DIAGNOSTIC REVEALS FAILED PURGE VALVE HAS RESULTED IN COLLAPSED GAS TANK AND DAMAGED FUEL PUMP. MULTIPLE OCCASIONS VEHICLE STALLED WAS IN MOTION AND WHILE STOPPED.

03/26/2018
Components: STEERING
Incident Date: 03/25/2018
Crash: No
Fire: No
Vehicle Identification Number: 1FADP3L95DL******
Summary

MY FORD FOCUS ST 2013 SUDDENLY FAILED AND SHOWED THE MESSAGE "STEERING ASSIST FAULT SERVICE REQUIRED". STEERING WHEEL GOT VERY HEAVY AND NOT POSSIBLE TO DRIVE THE CAR TO THE DEALER. THERE WERE NOT PREVIOUS WARNINGS, A NOISE OR FEELING OF IT WAS NOT WORKING CORRECTLY, IT JUST HAPPENED FROM NIGHT TO MORNING WHEN PARKED IN MY GARAGE. I M LOCATED IN MEXICO BUT THIS INFO MAY HELP AND I M WILLING TO HELP.

03/21/2018
Components: POWER TRAIN
Incident Date: 02/15/2018
Crash: No
Fire: No
Vehicle Identification Number: 1FADP3K28DL******
Summary

WHILE TAKING OFF FROM STOP LIGHTS IN THE CAR SHIFTS FROM FIRST GEAR INTO SECOND GEAR I GET A BUNNY HOP VIBRATION OUT OF THE FRONT END OF MY CAR SERVICE AT THE FORD DEALER TELLS ME THAT THERE IS NOTHING WRONG WITH MY VEHICLE BUT YET MY VEHICLE KEEPS DOING THIS I WANT TO KNOW IF THERE MIGHT BE A RECALL ON THE TRANSMISSION OF THIS VEHICLE IT STATES THAT THERE IS NOT BUT I BELIEVE THAT THERE IS A PROBLEM WITH FORD'S TRANSMISSIONS ON SEVERAL DIFFERENT VEHICLES

03/19/2018
Components: ELECTRICAL SYSTEM
Incident Date: 03/17/2018
Crash: No
Fire: No
Vehicle Identification Number: 1FADP3K25DL******
Summary

TL* THE CONTACT OWNS A 2013 FORD FOCUS. WHILE DRIVING APPROXIMATELY 5 MPH, THE VEHICLE'S POWER SEIZED WITHOUT WARNING. THE VEHICLE WAS TOWED TO GALPIN FORD (15505 ROSCOE BLVD, VAN NUYS, CA 91343), BUT THE CAUSE OF THE FAILURE COULD NOT BE DETERMINED. THE FAILURE RECURRED SEVERAL TIMES. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE AND DID NOT ASSIST. THE FAILURE MILEAGE WAS 143,358.

03/15/2018
Components: POWER TRAIN
Incident Date: 02/01/2018
Crash: No
Fire: No
Vehicle Identification Number: 1FADP3F24DL******
Summary

WHEN THE CAR STARTS MOVING FROM A STOP, THE TRANSMISSION IS SLIPPING CAUSING A LOSS IN MOMENTUM. THIS HAPPENS IN THE FIRST TWO GEARS.

03/09/2018
Components: STEERING,ELECTRICAL SYSTEM,SERVICE BRAKES
Incident Date: 03/09/2018
Crash: No
Fire: No
Vehicle Identification Number: 1FADP3F23DL******
Summary

I'VE HAD THE CLUTCH AND TRANSMISSION CONTROL MODULE REPLACED TWICE. THE CAR STILL DOESN'T DRIVE PROPERLY. MY CAR LOCKS, AUXILIARY, AC NOBS NEED TWEAKING TO WORK. THE BRAKE LIGHTS CONSTANTLY GO OUT. WHEN I'M ON AN INCLINE THE BRAKE ALERT COMES ON. AND NOW THERE IS A POWER STEERING ISSUE. THE STEERING WHEEL IS COMPLETELY LOCKED UP AND I'M UNABLE TO DRIVE THE VEHICLE.

03/08/2018
Components: STEERING,ELECTRONIC STABILITY CONTROL
Incident Date: 03/08/2018
Crash: No
Fire: No
Vehicle Identification Number: 1FADP3J23DL******
Summary

TAKATA RECALL- I'M HAVING A PROBLEM WITH MY STEERING. ONE AFTERNOON I STARTED TO CAR AND NOTICED THAT MY STEERING WHEEL WAS STUCK. AFTER A WHILE I TURNED THE CAR OFF AND LET IT SIT THEN STARTED IT AGAIN AND THE PROBLEM WAS GONE. THE NEXT DAY I ATTEMPTED TO DRIVE THE CAR AND COULDN'T BECAUSE THE STEERING WHEEL WAS HARD TO TURN. THE FORD DEALERSHIP IS TELLING ME TO PAY AN EXCESSIVE AMOUNT OF MONEY FOR THE ISSUE. I JUST WANT TO KNOW WHAT DO I NEED TO DO FROM HERE.

03/07/2018
Components: POWER TRAIN
Incident Date: 03/06/2018
Crash: No
Fire: No
Summary

TL* THE CONTACT OWNS A 2013 FORD FOCUS. WHILE DRIVING 55 MPH, THE VEHICLE INDEPENDENTLY SHIFTED INTO NEUTRAL AND THE TRANSMISSION WARNING INDICATOR ILLUMINATED. THE VEHICLE WAS TOWED TO AN INDEPENDENT MECHANIC, BUT WAS NOT DIAGNOSED OR REPAIRED. A LOCAL DEALER WAS NOT CONTACTED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE AND ADVISED THE CONTACT TO TAKE THE VEHICLE TO A LOCAL DEALER. THE VIN WAS UNKNOWN. THE FAILURE MILEAGE WAS APPROXIMATELY 115,600.

03/05/2018
Components: ELECTRICAL SYSTEM
Incident Date: 03/02/2018
Crash: No
Fire: No
Vehicle Identification Number: 1FADP3F21DL******
Summary

INSTURMENT CLUSTER STOPPED WORKING. NOTICED IT WHEN I STARTED UP THE CAR SEVERAL DAYS AGO

02/26/2018
Components: STEERING,POWER TRAIN
Incident Date: 10/31/2017
Crash: No
Fire: No
Vehicle Identification Number: 1FADP3F27DL******
Summary

CAR STARTED SHIFTING FUNNY SO I TOOK IT TO THE FORD DEALER THEY SAID SOMETHING ELECTRONIC ON THE TRANSMISSION NEEDED CHANGED SO THEY DID SOMETHING DID NOT CHARGE ME FOR ANYTHING BUT IT'S STILL SHIFTS DIFFERENTLY THEY SAID IT HAD TO GET USED TO THE WAY I WAS DRIVING ONE MONTH LATER MY STEERING UNIT WENT OUT I TOOK IT TO THE FORD DEALER THEY PUT IT ON THE MACHINE THE THE PERSON I TALK TO ON THE PHONE SAID IT NEEDED A WHOLE NEW STEERING COLUMN AND IT WAS $2,100 AND AT THAT TIME THEY WOULD READJUST THE MODULE ON THE STEERING FOR FREE I SAID NO I DID NOT HAVE $2,100 SO I HAD TO PAY THE $99 TO HAVE IT PUT ON THE MACHINE AND WHEN I GOT THE PAPERWORK IT SAID NOTHING ABOUT A STEERING COLUMN IT ONLY SAID I DECLINED MODULE PROGRAMMING AND THAT COST WAS $125 HAD I PAID THE 125 I WOULD NOT HAVE PAID THAT HAD TO PAY THE 99 DOLLARS BUT THERE IS NOTHING ON HERE ABOUT A STEERING COLUMN I DO KNOW THIS IS DIFFICULT FOR ME TO PROVE WHAT HE SAID TO ME BUT THERE IS NOTHING ON THIS PAPER SAYING ANYTHING ABOUT A STEERING COLUMN I DO FEEL THAT THIS WAS A GIMMICK ON THIS MODEL BECAUSE THEY HAVE HAD SO MANY PROBLEMS MY TRANSMISSION IS STILL SHIFTING FUNNY

02/24/2018
Components: ELECTRICAL SYSTEM,VISIBILITY/WIPER
Incident Date: 02/24/2018
Crash: No
Fire: No
Vehicle Identification Number: 1FADP3F2XDL******
Summary

WIPERS WILL NOT WORK WHEN RAINING. THEN THEY WILL COME ON ON THEIR OWN. THEN GO OFF AGAIN THEN COME ON AND NOT TURN OFF EVEN AFTER THEN ENGINE HAS BEEN SHUT OFF AND THE KEY REMOVED. THIS IS A MAJOR SAFETY HAZARD AND HAS BEEN REPORTED SEVERAL TIMES BY SEVERAL PEOPLE. 2012 WAS RECALLED FOR THIS VERY SAME THING

02/20/2018
Components: ELECTRICAL SYSTEM
Incident Date: 02/13/2018
Crash: No
Fire: No
Vehicle Identification Number: 1FADP3F20DL******
Summary

DESIGN FAILURE IN ENGINE WIRING HARNESS THE WIRES WITH IN THE ENGINE WIRING HARNESS RUB TOGETHER WITH THE VIBRATION OF AN IGNITED ENGINE. AS FRICTION OCCURS BETWEEN THE INDIVIDUAL ENCASED WIRES, THE CASING WEARS DOWN, THE WIRES RISK BECOMING FUSED TOGETHER WITHIN THE HARNESS. THE CONSEQUENCES OF A FAULTY ENGINE WIRING HARNESS: 1.RPM READINGS DO NOT COINCIDE WITH THE MOTOR. THE VEHICLE STRUGGLES TO ACCELERATE FROM THE TRAFFIC LIGHT EVEN THOUGH THE CAR IDLES AT 2000 RPM. THEREFORE, THE TACHOMETER IS UNABLE TO READ THE ROTATION OF THE ENGINE'S CRANKSHAFT. 2.AS THE VEHICLE IN MOTION ENCOUNTERS AN INCLINE IT LOSES POWER AND IS UNABLE TO ACCELERATE ON ANY GRADE HILL, CAUSING THE ENGINE TO DUMP FUEL. IN SUCH INSTANCE ONE CAN WATCH THE FUEL GAUGE RECESS QUICKLY FROM FULL TO EMPTY. 3.WHETHER THE ENGINE IS TURNED ON OR OFF, THE TAIL LIGHT AND HORN WILL ALSO SHORT OUT, PRESENTING FAULTY CIRCUITS.

02/15/2018
Components: POWER TRAIN,VEHICLE SPEED CONTROL
Incident Date: 08/24/2014
Crash: No
Fire: No
Vehicle Identification Number: 1FADP3K21DL******
Summary

TL* THE CONTACT OWNS A 2013 FORD FOCUS. WHILE DRIVING 30 MPH, THE ACCELERATOR PEDAL WAS APPLIED, BUT THE VEHICLE FAILED TO RESPOND WITHOUT WARNING. ADDITIONALLY, THE VEHICLE HESITATED, JERKED, AND SHOOK. THE VEHICLE WAS TAKEN TO THE LOCAL DEALER (COCONUT POINT FORD, 22400 S TAMIAMI TRL, ESTERO, FL 33928) WHERE IT WAS DIAGNOSED THAT THE TRANSMISSION, CLUTCH, AND CONTROL MODULE NEEDED TO BE REPAIRED. ADDITIONALLY, A SOFTWARE REFLASH WAS NEEDED. THE VEHICLE WAS REPAIRED, BUT THE FAILURE RECURRED. THE MANUFACTURER WAS NOTIFIED AND REFERRED THE CONTACT BACK TO THE LOCAL DEALER. THE CONTACT WAS INFORMED OF THE BUY BACK PROGRAM. THE FAILURE MILEAGE WAS APPROXIMATELY 24,000.

02/14/2018
Components: ELECTRICAL SYSTEM,ENGINE,FUEL/PROPULSION SYSTEM
Incident Date: 02/14/2018
Crash: No
Fire: No
Vehicle Identification Number: 1FADP3F26DL******
Summary

FORD FOCUS SHUTS OFF WHEN YOU PRESS THE BRAKES. IT CRANKS BACK UP FINE BUT WHENEVER YOU PULL OFF AND STOP OR TRY TO SLOW DOWN THE CAR WILL SHUT DOWN. IT IS HAPPENING CONSTANTLY NOW.

02/13/2018
Components: ELECTRICAL SYSTEM
Incident Date: 09/02/2017
Crash: No
Fire: No
Vehicle Identification Number: 1FADP3F26DL******
Summary

TL* THE CONTACT OWNS A 2013 FORD FOCUS. WHILE DRIVING, AN ABNORMAL POPPING NOISE WAS COMING FROM THE RADIO. IN ADDITION, THE RADIO FAILED TO OPERATE AND THEN OPERATED INDEPENDENTLY. AFTER ATTEMPTING TO THE LOCK THE DOORS WHILE INSIDE THE VEHICLE, THE DOORS FAILED TO LOCK WHILE DRIVING. THE VEHICLE WAS TAKEN TO BLUE SPRINGS FORD (3200 NW SOUTH OUTER RD, BLUE SPRINGS, MO 64015), BUT WAS NOT DIAGNOSED DUE TO THE COST. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 86,000.

02/13/2018
Components: STEERING,ELECTRICAL SYSTEM
Incident Date: 02/10/2018
Crash: No
Fire: No
Vehicle Identification Number: 1FADP3K23DL******
Summary

DRIVING DOWN THE ROAD AT 35 WHEN A STEERING FAILURE WARNING POPPED UP ON THE SCREEN WE DROVE A SHORT DISTANCE TO A GAS STATION BY THEN THE POWER STEERING WAS COMPLETELY GONE. WE DID LEAVE THE GAS STATION JUST TRYING TO LIMP IT HOME NOT FAR OUT OF THE GAS STATION THE STEERING COMPLETELY LOCKS UP. HAD IT TOWED TO THE CLOSEST FORD DEALER. $1900 TO HAVE THE STEERING MODULE REPLACED. I HAD JUST HAD THE CAR IN A MONTH AGO BECAUSE THE TRANSMISSION FAILED. THAT WAS ON RECALL SO NO COST. I'LL TELL YA I FEEL PUNCHED IN THE STOMACH AND CANT BELIEVE FORD DOES NOT TAKE RESPONSIBILITY FOR ALL THEIR FAULTY PARTS. LAUNCHING A COMPLAINT WITH FORD. NEW RICHMOND, WI BOUGHT USED IN 10/17 FORD FOCUS 2013 86000MILES

02/07/2018
Components: STEERING
Incident Date: 02/07/2018
Crash: No
Fire: No
Summary

STEERING QUIT COMPLETELY. VERY VERY DIFFICULT TO STEER WHILE DRIVING 35 MPH. ALMOST HIT A TELEPHONE POLE.

02/06/2018
Components: POWER TRAIN,VEHICLE SPEED CONTROL,ENGINE
Incident Date: 10/20/2015
Crash: No
Fire: No
Vehicle Identification Number: 1FADP3F28DL******
Summary

TL* THE CONTACT OWNS A 2013 FORD FOCUS. ON SEVERAL OCCASIONS, WHILE DRIVING AT UNDISCLOSED SPEEDS, THE ACCELERATOR PEDAL WAS DEPRESSED, BUT THE VEHICLE FAILED TO RESPOND. THE CONTACT STATED THAT THE VEHICLE VIBRATED ABNORMALLY AND THE PASSENGER SIDE MOTOR MOUNT WAS REPLACED SEVERAL MONTHS AGO, BUT THE FAILURE RECURRED. THE VEHICLE WAS TAKEN TO BUTCH OSTALET FORD LINCOLN (9274 US 49, GULFPORT, MS 39503, (228) 863-5525) WHERE IT WAS DIAGNOSED THAT THE CLUTCH WAS SLIPPING. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER STATED THAT THE WARRANTY PERIOD HAD EXPIRED AND NO ADDITIONAL ASSISTANCE WOULD BE PROVIDED. THE APPROXIMATE FAILURE MILEAGE WAS 70,000.

01/23/2018
Components: ENGINE
Incident Date: 01/22/2018
Crash: No
Fire: No
Vehicle Identification Number: 1FADP3K25DL******
Summary

WHILE TRAVELING ON A SURFACE STREET, AT APPROXIMATELY 50 MPH THE ENGINE DECELERATED VERY QUICKLY. THE DASH INSTRUMENTATION SHOWED "ENGINE FAULT SERVICE NOW!" THE ENGINE WAS SPUTTERING AND SHAKING AS I ATTEMPTED TO ACCELERATE TO GET OVER TO THE SHOULDER. I DID GET OVER SAFELY. MY WIFE AND I WERE VERY BADLY SHAKEN. AFTER ABOUT 5 MINUTES I REGAINED MY COMPOSURE ENOUGH TO TRY TO RESTART THE CAR. IT TOOK ABOUT 3 TRIES TO RESTART. THE INSTRUMENTS WERE BACK TO NORMAL EXCEPT THE CHECK ENGINE LIGHT WAS ON. I DROVE HOME WITHOUT INCIDENT AND TURNED THE CAR OFF. A HALF HOUR LATER I TRIED TO START THE CAR AND IT DID IT AGAIN. THE CAR HAS BEEN TOWED TO A REPAIR SHOP. MY WIFE IS NOW AFRAID TO DRIVE THIS CAR. WE LIVE IN ARIZONA. THE SPEED LIMIT IS 65 MPH. THE AVERAGE SPEED OF CARS ON THE HIGHWAY IS 75 MPH JUST TO KEEP UP WITH THE FLOW OF TRAFFIC. NOT IF, BUT WHEN THIS HAPPENS TO A DRIVER TRAVELLING AT 65 TO 70 MPH THERE WILL BE COSTLY REPERCUSSIONS AND HOPEFULLY NO LOSS OF LIFE, BUT LIFE CHANGING INJURIES. THIS CAR IS A DEATH TRAP. I ALSO HAVE FILED A CLAIM IN THE ONGOING FORD TRANSMISSION SETTLEMENT, VARGAS V. FORD MOTOR CO., CASE. NO. 2:12-CV-08388-AB-FFM. I AM SURE THAT YOU ARE AWARE OF THIS CASE. THIS CAR NEEDS TO BE TAKEN OFF OUR STREETS AND HIGHWAYS. I KNOW YOU WILL DO YOUR DUE DILIGENCE AND PLEASE, SOONER RATHER THAN LATER. I WILL HAVE DOCUMENTATION WHEN MY CAR HAS BEEN REPAIRED, SO FEEL FREE TO CONTACT ME. WHEN

01/18/2018
Components: POWER TRAIN,ELECTRICAL SYSTEM
Incident Date: 01/10/2018
Crash: No
Fire: No
Vehicle Identification Number: 1FADP3F2XDL******
Summary

RIGHT NOW, FORD IS REBUILDING THE HYBRID TRANSITION FOR MY 2013 FORD FOCUS FOR AT LEAST THE 4TH OR 5TH TIME. THERE HAVE BEEN SO MANY PROBLEMS WITH THIS MODEL, SO MANY COMPLETE SHUT DOWNS (SOMETIMES AS I AM GETTING ON THE HIGHWAY) AND SO MANY SERVICE APPOINTMENTS THAT IT'S ASTONISHING THERE ARE NO OFFICIAL RECALLS ON THE BOOKS. I WOULD ABSOLUTELY NEVER CONSIDER BUYING ANOTHER FORD UNTIL THEY MAKE THIS SITUATION RIGHT.

01/18/2018
Components: ELECTRICAL SYSTEM,SERVICE BRAKES
Incident Date: 01/16/2018
Crash: No
Fire: No
Vehicle Identification Number: 1FADP3K27DL******
Summary

I PURCHASE A 2013 FORD FOCUS JULY OF 2013. ABOUT 3 MONTHS AFTER I PURCHASED THE CAR, IT STARTED TO JERK AS I WOULD PRESS THE GAS TO ACCELERATE THE AUTO. I'VE TAKEN IT INTO THE DEALERSHIP ABOUT 6 TIMES SINCE. THEY'VE RESET THE SYSTEM AND ABOUT A MONTH LATER, THE CARD WOULD JERK AGAIN. THIS PAST SUMMER, IN A PARKING LOT OF A SHOPPING CENTER MY CAR WOULDN'T TURN ON. I HAD TO CALL A TOWING COMPANY AND TAKE IT INTO THE DEALERSHIP AGAIN TO HAVE CHECKED OUT. THEY SAID IT WAS DUE TO THE CLUTCH, IT NEEDED TO BE REPLACED. IT WAS REPLACED AND THE JERKING CONTINUED TO THE POINT I WAS SO USED TO IT, I FORGOT ABOUT IT. A FEW NIGHTS AGO I HAD THE MOST TERRIFYING SITUATIONS WHILE DRIVING. AS I WAS DRIVING, I'D PRESS THE BRAKE TO STOP AT THE RED LIGHT AND THE CAR KEPT WANTING TO ACCELERATE, MAKING THE SYSTEM GO CRAZY AND THE CAR DIEING. I WAS ABLE TO TURN THE CAR BACK ON BUT IT DIED AGAIN. THE DEALERSHIP NOW SAYS ITS THE CLUTCH AND SOMETHING ON THE TRANSMISSION THAT NEEDS TO BE REPLACED. NOW, I GET A CALL SAYING THEY CANNOT REPLACE THE CLUTCH UNTIL I REPLACE THE RELEASE BARING, WHICH I HAVE TO PAY OUT OF POCKET. MY LIFE WAS IN DANGER AND I COULD HAVE EASILY CRASHED INTO ANOTHER CAR. I AM SO FURIOUS WITH FORD AND WILL NEVER PURCHASE ANOTHER CAR FROM THEM. I DON'T UNDERSTAND HOW I HAVE TO PAY OUT OF POCKET FOR A PART THAT IS ON RECALL TO BE REPLACED. VERY UPSET!

01/13/2018
Components: POWER TRAIN
Incident Date: 01/11/2018
Crash: No
Fire: No
Vehicle Identification Number: 1FADP3K25DL******
Summary

TRANSMISSION FAILURE. CAR WAS STOPPED IN A PARKING LOT AND HILL ASSIST LIGHT CAME ON, WARNING ON INFO CENTER SCREEN SAYING HILL ASSIST UNAVAILABLE. WHEN TRYING TO MOVE FORWARD CAR REVED LIKE IT WAS IN NEUTRAL, INFO CENTER SHOWING "D". MOVED SHIFT LEVER TO PARK, NO CHANGE ON INFO SCREEN, REVERSE AND DRIVE NO CHANGE. SHUT OFF CAR AND CAR WOULD NOT START LIKE IT WAS IN GEAR. PLACED LEVER IN PARK AND REMOVED FOOT FROM BRAKE AND CAR STARTED ROLLING. MOVED CAR TO PARKING SPOT WITH LEVER IN PARK AND INFO SCREEN SHOWING DRIVE. ONLY PARKING BRAKE KEPT CAR FROM MOVING.

01/05/2018
Components: VISIBILITY/WIPER
Incident Date: 12/01/2013
Crash: No
Fire: No
Vehicle Identification Number: 1FADP3F29DL******
Summary

TL* THE CONTACT OWNS A 2013 FORD FOCUS. WHILE DRIVING 74 MPH, THE WINDSHIELD WIPER DISPENSERS MALFUNCTIONED. THE CONTACT STATED THAT THE WINDSHIELD WIPER DISPENSERS WOULD NOT DISPENSE THE WINDSHIELD WIPER FLUID TO CLEAR THE DEBRIS FROM THE WINDSHIELD. THE CONTACT STATED THAT THIS OCCURRED ONLY IN COLD TEMPERATURES. THE DEALER AND MANUFACTURER WERE NOT MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS 7.

01/04/2018
Components: POWER TRAIN
Incident Date: 05/01/2015
Crash: No
Fire: No
Vehicle Identification Number: 1FADP3K26DL******
Summary

UPON TAKE OFF MY CAR HAS SHUDDERING, JERKING, AND FAILURE OF THE TRANSMISSION TO ENGAGE AT TIMES. MY CAR HAS BEEN TO MY LOCAL FORD DEALERSHIP AND NOTHING HAS BEEN DONE. MY TRANSMISSION FAULT LIGHT IS NOW OWN, AND THE SHUDDERING, JERKING, AND SLOW TRANSMISSION ENGAGEMENT IS WORSE. MY TRANSMISSION NEEDS TO BE REPLACED!

01/03/2018
Components: POWER TRAIN
Incident Date: 07/01/2016
Crash: No
Fire: No
Vehicle Identification Number: 1FADP3E29DL******
Summary

WHEN THE CAR SHIFTS TO FIRST GEAR THE CAR SHUDDERS, SHAKES AND JERKS AFTER CAR MOVES FROM A STATIONARY POSITION. IT HAS STOPPED WHILE PARKED WITHOUT WARNING. THE CHECK ENGINE LIGHT IS ON ALL THE TIME. HAVE TAKEN TO LOCAL FORD DEALERSHIP TO BE FIXED. SAME DAY HAD TO RETURN CAR BECAUSE IT STOPPED AGAIN. SENSOR DEALING WITH TRANSMISSION WAS CHECKED AND REPLACED. STILL SAME ISSUES KEEP HAPPENING.

12/31/2017
Components: POWER TRAIN
Incident Date: 05/13/2014
Crash: No
Fire: No
Vehicle Identification Number: 1FADP3K24DL******
Summary

THE TRANSMISSION HAS BEEN REPAIRED TIME AND TIME WITH NO FIX. THE RECALL FIX WAS A FAILURE AS WELL. TOOK THE TRANSMISSION IN FOR REPAIR THEY STATED THAT WAS NORMAL FOR THAT TRANSMISSION. SOMETIMES IT JETS OFF THEN OTHER TIMES IT WILL NOT GO. FORD SHOULD HAVE REPLACED MY CAR OR THAT TRANSMISSION AWHILE AGO. THE CAR IS CURRENTLY GETTING WORSE.

12/29/2017
Components: STEERING,POWER TRAIN
Incident Date: 12/27/2017
Crash: No
Fire: No
Vehicle Identification Number: 1FADP3J2XDL******
Summary

(1) GOOGLE FORD TRANSMISSION SETTLEMENT. INCREDIBLY DANGEROUS PROBLEM WITH DESIGN. THAT'S THE BIGGEST PROBLEM AND ALTHOUGH I TOOK IT IN TO THE DEALER AND THEY "FIXED" IT I HAVE NO FAITH. (2) I HAD TO HAVE IT TOWED TO A DEALER THIS MORNING FOR ELECTRONIC POWER ASSIST FAILURE. LOST STEERING WHILE DRIVING. GOOGLED THAT AND FOUND OUT ABOUT THE MASSIVE PROBLEMS WITH THIS ISSUE. CONTACTED FORD AND THEY SAID VIN DOESN'T SHOW IT AS A RECALL. I'M ABSOLUTELY DISGUSTED WITH THE LEVEL OF DECEIT BY FORD.

12/28/2017
Components: STEERING
Incident Date: 12/01/2016
Crash: No
Fire: No
Summary

MY POWER STEERING ASSIST MODULE WAS FAILING INTERMITTENTLY THROUGH OCTOBER/NOVEMBER 2016. FINALLY IN DECEMBER 2016 IT DECIDED TO FAIL COMPLETELY. LUCKILY I WASN'T ON THE ROAD, IT FAILED AFTER PARKING THE CAR AND HAS BEEN UNDRIVABLE EVER SINCE. I CAN START IT, ROLL IT FORWARDS AND BACK IN A STRAIGHT LINE, BUT THE STEERING IS LOCKED AND WON'T BUDGE. I HAVE A LITTLE OVER 39000 MILES ON IT AND IS JUST OUT OF WARRANTY BECAUSE OF THAT.

12/27/2017
Components: POWER TRAIN,VEHICLE SPEED CONTROL
Incident Date: 12/20/2017
Crash: No
Fire: No
Vehicle Identification Number: 1FADP3K23DL******
Summary

TL* THE CONTACT OWNS A 2013 FORD FOCUS. WHILE DRIVING VARIOUS SPEEDS, THE TRANSMISSION SLIPPED GEARS AND THE VEHICLE ACCELERATED. THE SERVICE TRANSMISSION WARNING INDICATOR ILLUMINATED. THE CONTACT HAD TO APPLY THE BRAKES IN ORDER TO REDUCE THE SPEED OF THE VEHICLE. THE VEHICLE WAS TOWED TO THE DEALER TINPUSHER, LLC (801 S STATE ST UNIT 10 11, BUNNELL, FL 32110) WHERE IT WAS DIAGNOSED THAT THE TRANSMISSION CLUTCH NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOT CONTACTED. THE APPROXIMATE FAILURE MILEAGE WAS 119,000.

12/18/2017
Components: STEERING
Incident Date: 12/06/2017
Crash: No
Fire: No
Vehicle Identification Number: 1FADP3F28DL******
Summary

WHILE PULLING OUT OF MY GARAGE I RECEIVED A "STEERING ASSIST FAULT" NOTIFICATION ON MY DASHBOARD. I HAD TO MISS ANOTHER DAY OF WORK FOR THIS ISSUE. I SAY ANOTHER BECAUSE I HAVE HAD MY VEHICLE IN THE SHOP OVER 20 TIMES FOR OTHERS ISSUES ON TOP OF THIS. I PURCHASED MY FOCUS IN 2013 BRAND NEW AND 4 YEARS LATER MY STEERING GEAR NEEDS TO BE REPLACED? SINCE I'M AT 70,000 MILES I'M WELL PAST ANY COVERAGE AND THEY WANT ME TO SHELL OUT 1600 DOLLARS TO REPLACE IT. I'VE HAD NOTHING BUT ISSUES WITH THIS CAR SINCE DRIVING OFF THE LOT (TRANSMISSION, CLUTCH, SEAL LEAKS) AND THIS IS JUST ANOTHER NOTCH ON MY FORD VEHICLE OWNER BELT!! NOT HAPPY AT ALL WITH THIS PURCHASE AND WILL NEVER PURCHASE A FORD VEHICLE AGAIN!

12/18/2017
Components: POWER TRAIN
Incident Date: 12/18/2017
Crash: No
Fire: No
Summary

TL* THE CONTACT OWNS A 2013 FORD FOCUS. WHILE DRIVING 35 MPH, THE VEHICLE WOULD NOT ACCELERATE BEYOND 35 MPH. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC WHERE IT WAS DIAGNOSED THAT THE SENSORS INSIDE THE TRANSMISSION WERE FAULTY. THE VEHICLE WAS NOT REPAIRED. A DEALER WAS NOT MADE AWARE OF THE FAILURE. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS 71,000. THE VIN WAS NOT AVAILABLE.

12/15/2017
Components: STEERING
Incident Date: 12/13/2017
Crash: No
Fire: No
Vehicle Identification Number: 1FADP3K26DL******
Summary

RECEIVED A "STEERING ASSISTANCE FAULT" WARNING LIGHT ON THE DASH DISPLAY AFTER STARTING THE VEHICLE WHICH RESULTED IN NOT BEING ABLE TO TURN THE STEERING WHEEL WITHOUT EXTREME EFFORT.. AFTER TURNING OFF THE CAR, IT RESET AND BEGAN FUNCTIONING. APPROXIMATELY A WEEK LATER IT HAPPENED ONCE MORE AFTER STARTING THE CAR, AND ONCE AGAIN IT RESET AND WAS DRIVABLE. THIS IS A VERY SERIOUS CONDITION AND POSSIBLY DEADLY IF NOT CORRECTED. I DID RESEARCH AND FOUND THAT THERE ARE MANY, MANY INSTANCES OF THE SAME ISSUE WITH OTHER FORD PRODUCTS SUCH AS FUSIONS, EXPLORERS, LINCOLNS AND MANY OTHERS THAT DID HAVE A RECALL. WHY HAS THE FOCUS NOT BEEN RECALLED WITH THE SAME ISSUE. THIS SHOULD BE INVESTIGATED AND EXPEDITED TO MAKE THE FORD MOTOR COMPANY RESPONSIBLE FOR ANY REPAIRS AT THEIR COST AND A RECALL SHOULD BE ISSUED TO SAVE LIVES.

12/13/2017
Components: STEERING
Incident Date: 11/09/2017
Crash: No
Fire: No
Vehicle Identification Number: 1FADP3K29DL******
Summary

TL* THE CONTACT OWNS A 2013 FORD FOCUS. WHILE DRIVING 25 MPH, THE STEERING WHEEL SEIZED. THE CONTACT TURNED THE IGNITION OFF AND BACK ON, AND WAS ABLE TO DRIVE. THE DEALER (CROWN FORD, 555 CYPRESS AVE, REDDING, CA 96001) DIAGNOSED THAT THE POWER STEERING MODULE NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS CONTACTED AND DID NOT ASSIST. THE APPROXIMATE FAILURE MILEAGE WAS 55,000.

12/13/2017
Components: SUSPENSION,POWER TRAIN,ENGINE
Incident Date: 11/18/2017
Crash: No
Fire: No
Vehicle Identification Number: 1FADP3F25DL******
Summary

ENGINE TENDS TO FALTER WHEN ACCELERATING. ENGINE TENDS TO HESITATE. SHUDDERING AND VIBRATION REGARDLESS OF WHETHER ON CITY STREET OR HIGHWAY.

12/08/2017
Components: POWER TRAIN,ELECTRICAL SYSTEM,ELECTRONIC STABILITY CONTROL
Incident Date: 01/31/2013
Crash: No
Fire: No
Vehicle Identification Number: 1FADP3F29DL******
Summary

THIS CAR, I HAVE BEEN TRYING TO GET HELP FOR A LONG TIME AND IT SEEM LIKE NOT ONE HAS HEARD ME , NOT EVEN THE DEALER, AND NOW HEAR IT IS MY CAR IS HAVING TROUBLE LIKE THE TRUNK WONT OPEN AND WE TIDE A STREAM ON IT AND THE LIGHTS STAY ON OVER A HOUR. AND CAR JERK WHEN TAKEING OFF IN SPEED WHEN CHANGE GEARS.

12/08/2017
Components: POWER TRAIN
Incident Date: 12/07/2017
Crash: No
Fire: No
Vehicle Identification Number: 1FADP3K20DL******
Summary

WHEN TAKING OFF FROM IDLE, IT SHUTTERS AND JERKS, ALMOST CAUSED ME TO HIT ANOTHER VEHICLE, THE TRANSMISSION ALLSO ALLOWS ROLE BACK ON A HILL.

12/07/2017
Components: STRUCTURE
Incident Date: 12/03/2017
Crash: No
Fire: No
Vehicle Identification Number: 1FADP3F28DL******
Summary

TL* THE CONTACT OWNS A 2013 FORD FOCUS. WHILE DRIVING APPROXIMATELY 55 MPH, THE TRUNK OPERATED INDEPENDENTLY. AFTER THE CONTACT CLOSED THE TRUNK, A MESSAGE APPEARED INDICATING THAT THE TRUNK WAS STILL OPEN. THE VEHICLE WAS TAKEN TO BILL KAY FORD (14633 S CICERO AVE, MIDLOTHIAN, IL 60445) WHERE IT WAS DIAGNOSED THAT THE LATCH ON THE TRUNK NEEDED TO BE REPAIRED. THE VEHICLE WAS REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 60,000.

12/07/2017
Components: POWER TRAIN
Incident Date: 01/01/2017
Crash: No
Fire: No
Vehicle Identification Number: 1FADP3K27DL******
Summary

MY 2013 FORD FOCUS HAS A HESITATION AND JERKING WHEN ACCELERATING FROM A STOP. AND HAS A LOW RUMBLING SOUND. WHEN I START TO PULL OUT IN FRONT OF CARS, IT HESITATES AND COULD RESULT IN AN ACCIDENT. TOOK IT TO CRAIN FORD FOR SERVICE, AND THEY SAY NOTHING IS WRONG. AND THIS IS BS!!!!!

12/05/2017
Components: STEERING
Incident Date: 12/01/2017
Crash: No
Fire: No
Vehicle Identification Number: 1FADP3F26DL******
Summary

WHILE DRIVING VEHICLE STEERING WHEEL LOCKED AND 'ASSISTED STEERING FAILURE' NOTICE CAME UP ON DASHBOARD

12/05/2017
Components: POWER TRAIN,LATCHES/LOCKS/LINKAGES,ENGINE
Incident Date: 08/01/2014
Crash: No
Fire: No
Vehicle Identification Number: 1FADP3F23DL******
Summary

TL* THE CONTACT OWNS A 2013 FORD FOCUS. WHILE STATIONARY AND DRIVING VARIOUS SPEEDS, THE VEHICLE STALLED WITHOUT WARNING UPON ACCELERATION. IN ADDITION, THE REAR PASSENGER DOOR LATCH BECAME UNLATCHED AND THE DOOR OPENED. FURTHERMORE, THE VEHICLE'S TRANSMISSION FAILED DUE TO THE INABILITY TO SHIFT TO SECOND GEAR PROPERLY. BERTWOLFE FORD IN CHARLESTON, WEST VIRGINIA WAS MADE AWARE OF THE SERIES OF FAILURES. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE. THE FAILURE MILEAGE WAS 20,000.

12/03/2017
Components: STEERING
Incident Date: 11/05/2017
Crash: No
Fire: No
Vehicle Identification Number: 1FADP3K27DL******
Summary

MY SON WAS DRIVING OUR 2013 FORD FOCUS ON A CITY STREET AND THE POWER STEERING WENT OUT. THANK GOODNESS HE OR NO ONE ELSE WAS NOT INJURED AND WAS ABLE TO MANEUVER THE CAR HOME. TURNS OUT THE POWER STEERING MODULE WENT OUT. THIS SEEMS TO BE AN OCCURRING PROBLEM IN PRIOR YEAR MODELS AND HAD RECALLS ON THEM. HOWEVER, THE 2013 MODEL DID NOT HAVE A RECALL AND WE HAD TO SHELL OUT OVER $1700 FOR REPAIRS OUT OF OUR OWN POCKET.

11/30/2017
Components: ELECTRICAL SYSTEM,FUEL/PROPULSION SYSTEM
Incident Date: 11/28/2017
Crash: No
Fire: No
Vehicle Identification Number: 1FADP3K26DL******
Summary

WE HAD HE CHECK ENGINE LIGHT COME. A CHECK OF THE CODE SHOWED A FUEL DELIVERY SYSTEM PROBLEM. WE ALSO NOTICED THAT WHEN TRYING TO FUEL THE VEHICLE WHEN PLACING THE FUEL NOZZLE INTO THE FUEL FILL A RUSH OF AIR WOULD ESCAPE. AFTER FUELING THE CAR WOULD NOT START. ONCE WE GET THE CAR STARTED IT WOULD RUN ROUGH FOR SEVERAL MILES. ALSO, THE FUEL GAUGE WAS WRONG. THE FUEL GAUGE WOULD SHOW 1/2 TANK BUT WE RAN OUT OF GAS. THE MECHANIC HAD TO REPLACE THE FUEL TANK, OUR MECHANIC HAD TO REPLACE THE FUEL TANK, PURGE VALVE AND ASSOCIATED HOSES, FUEL PUMP. ALSO, ANOTHER PROBLEM AROSE WITH THE INSTRUMENT CLUSTER. ALL OF THE GAUGES INCLUDING THE RADIO WENT BLANK AND WOULD NOT FUNCTION. THE MECHANIC HAD TO DISCONNECT THE BATTERY AND RESET THE COMPUTER FOR THE INSTRUMENTS AND RADIO TO BEGIN WORKING AGAIN.

11/28/2017
Components: ELECTRICAL SYSTEM,EXTERIOR LIGHTING,FUEL/PROPULSION SYSTEM
Incident Date: 01/01/2016
Crash: No
Fire: No
Vehicle Identification Number: 1FADP3F29DL******
Summary

ALL LIGHTS COME ON AND THE TRANSMISSION JERKS AND HAZING IN MOVEING AND THE ELECTRIC WITH THE TRUNK AND LIGHTS AND THE DOORS AND THE ALARM. BEEN HAVING PROBLEMS FOR ABOUT A YEAR.

11/28/2017
Components: ELECTRICAL SYSTEM,EXTERIOR LIGHTING,FUEL/PROPULSION SYSTEM
Incident Date: 01/03/2014
Crash: No
Fire: No
Vehicle Identification Number: 1FADP3F29DL******
Summary

I BOUGHT THIS CAR AT HONDA IN ARLINGTON OFF OF 20 HWY IN 2013 I TOOK IT BACK WHEN I BOUGHT IT THAT WAS PRE USED , AND THEN IT SEEM LIKE THEY DID NOT WANT IT BACK AND NEVER WANT TO FIX IT . AND THE TRANS MISSION IS NOT WANT TO PUT DUE TO A LOUD NOISE, AND THEN THE TRUCK WANT OPEN AND THE LIGHT WANTED GO OFF AND THE ALARM WANT COME ON, TAKEN TO DON DAVIS AND THEY WANT TO CHARGE ME AND I AM DISABLE, AND I HAVE MY LITTLE GRANDCHILD THAT IS 6 MONTHS OLD AND SHE RIDE EVERYDAY AND I HOPE WE DON'T GET IN THIS CAR. PLEASE HELP US I HAVE PUT THIS ON MANY TIMES. THE DOOR WAS A RECALL AND WHEN TO DON DAVIS AND THEY ARE HAVE WAY FIX. PLEASE HELP!!!!!!!!

11/27/2017
Components: ELECTRICAL SYSTEM,UNKNOWN OR OTHER
Incident Date: 11/27/2017
Crash: No
Fire: No
Vehicle Identification Number: 1FADP3K2XDL******
Summary

LOUD CRACKLING/POPPING/STATIC SOUND COMES FROM RADIO AT RANDOM INTERVALS, RADIO THEN STOPS PRODUCING SOUND, HAVE TO TURN THE CAR OFF, OPEN & SHUT DOOR, THEN TURN CAR BACK ON THEN RADIO STARTS WORKING AGAIN. SAFETY CONCERN IS THE LOUDNESS OF THE SOUND COMING AT RANDOM TIMES IS STARTLING AND CAN CAUSE AN INVOLUNTARY JERK/JUMP. NUMEROUS PEOPLE HAVE HAD THE SAME ISSUE- ONE EXAMPLE IS THIS FORUM: HTTP://WWW.FOCUSFANATICS.COM/FORUM/CAR-AUDIO-SYNC-MYFORD-TOUCH-ELECTRONICS/358625-CRACKLING-RADIO-PROBLEM-MY-2012-SEL-38.HTML. I HAVE VIDEO OF THE ISSUE, WHICH I CANNOT UPLOAD, BUT TYPE FORD RADIO ISSUE INTO YOUTUBE AND YOU'LL FIND LOTS OF EXAMPLES.

11/25/2017
Components: ELECTRICAL SYSTEM
Incident Date: 11/01/2017
Crash: No
Fire: No
Vehicle Identification Number: 1FADP3F27DL******
Summary

RADIO MAKES LOUD POPPING NOISES AND LOUD STATIC DISCHARGE SOUNDS. NOISE COMES FROM NOWHERE AND CONTINUES EVEN IF THE CAR IS SHUT OFF OR WITH THE CAR RUNNING. CAN'T ADJUST VOLUME ON RADIO TO LOWER SOUND. SOUND LIKE A GUN BEING SHOT NEAR YOUR EAR. VERY ANNOYING ESPECIALLY WHEN IN TRAFFIC.

11/21/2017
Components: STRUCTURE
Incident Date: 10/04/2017
Crash: No
Fire: No
Vehicle Identification Number: 1FADP3L93DL******
Summary

TAILGATE HATCH HAS OPENED WHILE VEHICLE WAS IN MOTION, INTERMITTENT PROBLEM. RECEIVED SAFETY RECALL NOTICE FROM FORD FOR 16C13 TAILGATE RELEASE SOFTWARE UPDATE TO BOBY CONTROL MODULE, MADE APPT AND TOOK CAR IN ON OCT. 4, 2017 TO FREMONT FORD FOR THIS SAFETY RECALL AND ALSO 16S30 SIDE DOOR LATCH REPLACEMENT, THEY ONLY PERFORMED THE 16S30 RECALL BUT NOT THE 16C13 TAILGATE SOFTWARE, SAID IT WAS ALREADY UP TO DATE. TAILGATE HAS OPENED UNEXPECTEDLY TWICE SINCE THEN. NEED TO CLARIFY IF SAFETY RECALL 16C13 APPLIES TO MY VEHICLE, AND WHY WAS FREMONT FORD UNABLE TO APPLY SOFTWARE UPDATE FOR THE 16C13 SAFETY RECALL.

11/19/2017
Components: UNKNOWN OR OTHER
Incident Date: 11/18/2017
Crash: No
Fire: No
Vehicle Identification Number: 1FADP3K29DL******
Summary

VEHICLE HAS MANUAL/AUTO TRASMISSION AND MANUAL TRANSMISSION NO LONGER WORKS. WHEN IN AUTO, THE CAR HESITATES WITH ACCELERATION, BEFORE JOLTING FORWARD AND HAS STALLED ON SEVERAL OCCASIONS. HAS HAPPENED SEVERAL TIMES BEFORE.

11/18/2017
Components: POWER TRAIN,ENGINE
Incident Date: 11/17/2017
Crash: No
Fire: No
Vehicle Identification Number: 1FADP3F2XDL******
Summary

I PURCHASED THE CERTIFIED PRE-OWNED FORD IN 2014 AND IN 2016 HAD TO IT IN FOR SERVICE ON A CLUTCH ASY- SENSOR TURBI ISSUE. AFTER A FEW WEEKS THE VEHICLE WAS RETURNED. THE AFOREMENTIONED HAPPENED AGAIN AND WAS TAKEN IN FOR THE 2ND TIME FOR THE CLUTCH ASY-SENSOR TURBI ISSUE. ON 11/17/2017 IT WAS DIAGNOSED WITH THE SAME ISSUES FOR THE 3RD TIME, THIS TIME I WAS TOLD ITS OUT OF WARRANTY. I EXPLAINED THAT THE VEHICLE HAD THIS ISSUES TWO PRIOR TIMES AND THE CLUTCH SYSTEM WAS DEFECTIVE. I WAS THEN TOLD TO TAKE THE MATTER UP WITH CORPORATE. I ALSO LOCATED A CLASS ACTION LAWSUIT AGAINST FORD FOR THE SAME ISSUES AM FACING. PLEASE HELP HOLD FORD RESPONSIBLE FOR INSTALLING DEFECTIVE CLUTCH SYSTEMS IN THEIR VEHICLES.

11/16/2017
Components: STEERING
Incident Date: 11/15/2017
Crash: No
Fire: No
Vehicle Identification Number: 1FADP3E20DL******
Summary

UPON BACKING OUT OF MY DRIVEWAY, I ATTEMPTED TO TURN MY STEERING WHEEL TO DIRECT MY VEHICLE IN THE DIRECTION OF TRAFFIC. THE STEERING WHEEL WOULD NOT EASILY TURN, AND A GRINDING NOISE COULD BE HEARD INSIDE AND OUTSIDE OF THE VEHICLE. AS I PULLED FORWARD THE STEERING WOULD STICK, RESISTING CHANGES IN DIRECTION, THEN BREAKING LOOSE ON OVERCORRECTING.

11/09/2017
Components: POWER TRAIN
Incident Date: 11/04/2017
Crash: No
Fire: No
Vehicle Identification Number: 1FADP3F29DL******
Summary

MY TRANSMISSION HAS BEEN HAVING ISSUES WHILE DRIVING FOR A LONG TIME AND NOW HAS GONE OUT. WHEN I WOULD DRIVE IT WOULD SKIP IN FIRST GEAR.

11/09/2017
Components: POWER TRAIN,VEHICLE SPEED CONTROL,ELECTRONIC STABILITY CONTROL
Incident Date: 10/22/2017
Crash: No
Fire: No
Vehicle Identification Number: 1FADP3F2XDL******
Summary

CAR HAS ALREADY SHUT DOWN WHILE DRIVING TWICE ,A YEAR AND A HALF AGO. I TOOK IT TOPATRICK ST. FORD, IT SHUT DOWN AGAIN IN PARKING LOT, HAD TO PUSH IT INTO GARAGE. THEY SUPPOSEDLY FIXED A SENSOR RECALL. DID NOTHING TO THE UNBELIEVABLE SHAKING AND SHUTTERING RECALL. 3 WEEKS AGO WHEN I LEFT WORK, I NOTICED INSTRUMENT PANEL WAS BLACK, SAID NO GAS, 0 MPH, AND SO FORTH. BLINKERS WOULDN'T WORK ON INSIDE BUT THE DRIVER BEHIND ME COULD SEE ME SIGNALING FROM BEHIND ME. PULLED INTO CONVENIENT STORE , TURNED CAR OFF, WENT INSIDE, CAME BACK AND CAR WOULDN'T START AT ALL. HAD IT TOWED TO SAME BERTE WOLFE FORD , THEY TOLD ME IT WAS ELECTRICAL WIRING ISSUES AND IT WOULD BE 380$ , THEY CALLED BACK NEXT DAY AND SAID 500$ MORE. I TOLD HIM TO STOP AND I WOULD PAY THO 380$ AND HAVE IT LOOKED AT SOMEWHERE ELSE BUT IF I DID AND OTHER PLACE SAID IT WAS FORD'S ACCOUNTABILITY I WOULD BE BACK. SALES MANAGER J.C. ASSURED ME HE WOULD REIMBURSE ME EVERYTHING IF THAT WAS THE CASE. I TOOK IT TO COPLEYS IN CHAS WV AND JAY RUSS HOOKED UP HIS COMPUTER AND SAID , LOOKS LIKE FORD OWES YOU. THEY SHOULD OF FIXED THE PROBLEM LAST TIME IT WAS WITH THEM AND HE COULDN'T WORK ON IT BECAUSE IT WAS FORD PARTS AND SHOULD BEEN FIXED FREE. I NEED MY CAR FIXED BEFORE SOMEONE GETS INJURED. THEY HAVE BEEN AWARE OF THIS AND KEEP DENYING IT. IT'S MOST COMPLAINED CAR OF THAT YR. MULTIPLE FSA'S AND ELECTRICAL RECALL ALONG WITH SHUTTER LAWSUIT. NEW CARS ON LIST INCLUDE MY YEAR , 6 SPEED AUTO TRANSMISSION AND MICHIGAN ASSEMBLY PLANT. JUST FROM ME MENTIONING THOSE THINGS TO J.C. , HE TOOK MY BILL FROM 380$ TO 240$ . SEEMED FISHY TO ME , THAT'S WHY I WANTED A SECOND OPINION AND TOOK IT ELSEWHERE AND I FOUND OUT PRETTY MUCH WHAT I EXPECTED. CAR WAS 13000$ PAID OFF AND HAS BEEN NOTHING BUT A SHUTTERING POSSIBLE DEATHTRAP ON WHEELS. I'M JUST FORTUNATE IT HASN'T SHUTDOWN AND LOST STEERING GOING ON A BUSY INTERSTATE.REF: TSB16-0044

11/08/2017
Components: STEERING
Incident Date: 11/08/2017
Crash: No
Fire: No
Vehicle Identification Number: 1FADP3K27DL******
Summary

POWER STEERING ASSIST FAILED AND SERVICE IS REQUIRED WARNING LIGHT CAME ON DURING START UP. TURNING WHEEL WAS VERY DIFFICULT. VEHICLE CURRENTLY HAS 52,749 MILES

11/05/2017
Components: STEERING
Incident Date: 11/04/2017
Crash: No
Fire: No
Vehicle Identification Number: 1FADP3F28DL******
Summary

WARNING THAT POWER STEERING ASSIST HAS FAILED AND SERVICE IS REQUIRED. COULDN'T TURN THE STEERING WHEEL. HAPPENED WHEN STARTING THE CAR. TURNED CAR OFF AND BACK ON. NO MESSAGE AND STEERING WAS WORKING. I MANAGED TO DRIVE HOME BUT NOW AFRAID TO DRIVE IT.

11/03/2017
Components: UNKNOWN OR OTHER,ENGINE,FUEL/PROPULSION SYSTEM
Incident Date: 08/03/2017
Crash: No
Fire: No
Summary

I HAVE A CHECK ENGINE LIGHT THAT IS ON FOUND OUT ITS A EVAP LEAK GAS GAUGE NOT WORKING RAN OUT OF GAS CAN NOT PUT GAS ON GAS TANK WITH A GAS CAN IF I TRY IT POURS OUT THE BOTTOM WHEN I START VEHICLE IT SHUDDERS AND WANTS TO DIE OUT ON ME LACK OF POWER WHEN I PRESS ON THE GAS PEDAL AND TICKING SOUND IN ENGINE ALSO DOOR LATCH ON PASSENGER BACK DOOR DOES NOT UNLOCK UNLESS I PUSH THE BUTTON UNLOCK 2 OR 3 TIMES

11/01/2017
Components: FUEL/PROPULSION SYSTEM
Incident Date: 10/31/2017
Crash: No
Fire: No
Vehicle Identification Number: 1FADP3E21DL******
Summary

VEHICLE WOULD SUDDENLY TURN OFF WHILE RUNNING. HAPPENED TOO MANY TIMES WHILE ON THE FREEWAY THAT ALMOST CAUSE ACCIDENTS, EVEN ON STREET FROM THE STOP LIGHTS IT WOULD JUST TURN OFF. ONE IS ISSUE IS THE FAULTY FUEL GAUGE, IT WOULD SAY THAT THE FUEL TANK IS FULL BUT HALFWAY EMPTY OR EMPTY. DID SOME RESEARCH ONLINE AND FOUND OTHER OWNERS HAVE THE SAME ISSUE OF THE VEHICLE SHUTTING OFF WHILE RUNNING. ACCORDING TO SOME REPORTS, OTHER OWNERS HAVE HAD TO REPLACED THE FUEL TANK THAT WAS DEFORMED DUE TO THE ISSUE OF FAULTY FUEL GAUGE. OTHER REPORTED OF REPLACING FUEL PUMP, PURGE VALVE AND OR EMISSION CANISTER. I CONTACTED FORD ABOUT THE ISSUE AND IT SEEMS LIKE IT'S SOMETHING THEY DON'T WANT TO TALK ABOUT BUT THEY KNOW THERE AN ISSUE. THEY WON'T GIVE ME A DIRECT ANSWER TO MY QUESTIONS. SO FAR, I HAVE NOT HEARD ANY REPORTS OF FATALITY ABOUT THIS ISSUE BUT WE WERE CLOSE, AS RECENTLY AS YESTERDAY MORNING WHEN MY COUSIN WAS DRIVING ON THE FREEWAY WITH AN 18-WHEELER BEHIND HIM WHEN THE CAR'S ENGINE JUST SHUTS OFF. THIS HAPPENS QUITE A FEW TIMES. WHAT'S WORST ABOUT THIS IS FORD WON'T EVEN TALK TO THE OWNERS ABOUT THIS ISSUE. I TRIED TO GET SOME ANSWER FROM THEM BUT THEY WON'T SAY A WORD. IT'S FRUSTRATING! THE CAR IS ONLY 4 YEARS OLD AND UNDER 75K MILES, HAVING THIS ISSUE THAT WOULD COST THOUSANDS OF DOLLARS TO FIX. IT'S NOT THE OWNERS FAULT BUT MANUFACTURER'S FAULT OR ISSUE. THEY NEED TO OWN UP ON THIS PROBLEM BEFORE SOME GETS KILLED ON THE FREEWAY. WHEN IS FORD GOING TO STEP ON THIS? HOW ABOUT NHTSA, WHAT ARE YOU GOING TO DO ABOUT THIS? WE, THE OWNERS NEED ANSWER AND WE NEED SOLUTION FROM FORD ABOUT THIS SAFETY ISSUE. WHILE NO ONE IS DEAD YET, NOW IS THE TIME TO ASSESS THIS PROBLEM. NHTSA, PLEASE HELP US FIX THIS PROBLEM.

10/29/2017
Components: POWER TRAIN
Incident Date: 10/01/2016
Crash: No
Fire: No
Summary

FOR OVER A YEAR NOW MY CAR HAS RANDOMLY STOPPED GOING INTO REVERSE, SHUTTERING WHILE TRYING TO SHIFT, HARD SHIFTING (OR SLAMMING INTO GEAR), LURCHING AND OR JUMPING FORWARD (OR BACKWARDS), SLIPPING OUT OF GEAR, FAILING TO ENGAGE IN A GEAR, AND ALSO HAS SLIPPED OUT OF GEAR WHILE ON THE HIGHWAY/ FREEWAY AND ALMOST CAUSED AN ACCIDENT. MY CAR HAS 82,000 MILES ON IT AND IS STILL UNDER WARRANTY BUT FORD REFUSES TO SAY ANYTHING IS WRONG. THEY DID REPLACE A SHIFT FORK, BUT THEY CLAIM THAT THERE IS NOTHING WRONG WITH MY CAR. I GET THE TRANSMISSION FAULT LIGHT AND RANDOMLY A MESSAGE ABOUT THE TRANSMISSION OVERHEATING WILL POP UP AND IT TELLS ME TO PULL OVER SAFELY AND WAIT 5 MINUTES. I AM BEING CHARGED (BASICALLY TAXED) $500 A MONTH TO HAVE A CAR THAT I CANT TRUST TO TAKE ME ANYWHERE AND I REFUSE TO TAKE MY NIECE AND NEPHEW IN IT BECAUSE IT IS SO DANGEROUS TO OPERATE WHEN EVERY TIME I GET IN IT- IT DOES THESE ABOVE THINGS. I REALLY WISH THAT FORD WOULD STEP UP AND DO THE RIGHT THING BECAUSE MINE IS NOT AN ISOLATED INCIDENT. BUT THIS DISABLED COMBAT VETERAN DOESN'T SEE FORD DOING ANYTHING BUT COUNTING ALL MY MONEY THEY KEEP TAKING.

10/28/2017
Components: POWER TRAIN,UNKNOWN OR OTHER
Incident Date: 10/28/2017
Crash: No
Fire: No
Vehicle Identification Number: 1FADP3F22DL******
Summary

I NOTICED THAT MY CAR WAS SHUTTERING WHILE UP SHIFTING AT SLOW SPEEDS IN TRAFFIC DURING THE LAST WEEK. NOW THE TRANSMISSION FAULT LIGHT IS ON AND IT HAS DIFFICULTY SHIFTING INTO HIGH GEAR. I READ ONLINE THAT FORD EXTENDED IT'S WARRANTY ON THIS MODEL FOR THIS SPECIFIC PROBLEM BUT WHEN I CALLED THE SERVICE CENTER THEY TOLD ME THAT IT IS A SPECIFIC WARRANTY AND THEY I MIGHT NOT QUALIFY OR BE COVERD AND THAT HE WOULD HAVE TO LOOK AT THE VEHICLE. THE INTERNET IS FULL OF 2013 FORD FOCUS'S WITH THIS SPECIFIC PROBLEM. I NEED TO FIND OUT IF THIS QUALIFIES BECAUSE I NEED THIS CAR FOR WORK AND CANNOT AFFORD $2000 TO FIX A FAULTY FORD TRANSMISSION. I KNOW THAT THIS LETTER MAY BE PREMATURE BUT I'M WORRIED ABOUT TRANSPORTATION TO WORK AND LACK OF MONEY TO FIX THIS CAR WHICH IS FINANCED.

10/26/2017
Components: POWER TRAIN
Incident Date: 10/19/2017
Crash: No
Fire: No
Vehicle Identification Number: 1FADP3K20DL******
Summary

TL* THE CONTACT OWNS A 2013 FORD FOCUS. WHILE DRIVING APPROXIMATELY 55 MPH, THE VEHICLE LOST POWER. THE VEHICLE WAS TOWED TO HEMBORG FORD (1900 HAMNER AVE, NORCO, CA 92860) WHERE IT WAS DIAGNOSED THAT THE CLUTCH ASSEMBLY NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE AND ADVISED THE CONTACT IT WOULD BE UP TO THE DEALER TO DETERMINE IF IT WAS A MANUFACTURER ISSUE. THE APPROXIMATE FAILURE MILEAGE WAS 114,000.

10/24/2017
Components: STEERING
Incident Date: 09/15/2017
Crash: No
Fire: No
Vehicle Identification Number: 1FADP3F22DL******
Summary

TL* THE CONTACT OWNS A 2013 FORD FOCUS ELECTRIC. WHILE THE GEAR SHIFTER WAS PLACED IN REVERSE, THE STEERING WHEEL INADVERTENTLY LOCKED AND THE CHECK ENGINE WARNING INDICATOR ILLUMINATED. THE VEHICLE WAS TAKEN TO MCLAUGHLIN (950 N MAIN ST, SUMTER, SC 29150 (803) 773-1481) WHERE IT WAS DIAGNOSED THAT THE STEERING WHEEL NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOTIFIED AND DID NOT ASSIST. THE APPROXIMATE FAILURE MILEAGE WAS 6,000.

10/24/2017
Components: POWER TRAIN
Incident Date: 10/19/2017
Crash: No
Fire: No
Vehicle Identification Number: 1FADP3E22DL******
Summary

WHEN LEAVING THE REST AREA I HAD SEVERE SHUTTERING AND CRUNCHING SOUNDS FROM THE TRANSMISSION. I LOST THE USE OF GEAR 2 AND GEAR 6. I HAD TO GO 200 MILES TO GET HOME WITH A TRANSMISSION THAT WOULD NOT GO INTO THE LAST GEAR. MY ENGINE WAS REVVING JUST TO GO 65MPH. THE NEXT DAY ON THE WAY TO THE DEALER I LOST GEAR 2 ON A LEFT TURN AND BARELY AVOIDED A COLLISION.

10/23/2017
Components: AIR BAGS
Incident Date: 10/23/2017
Crash: No
Fire: No
Vehicle Identification Number: 1FADP3K21DL******
Summary

TAKATA RECALL

10/23/2017
Components: STEERING
Incident Date: 10/23/2017
Crash: No
Fire: No
Vehicle Identification Number: 1FAHP3H25CL******
Summary

POWER STEERING ASSIST FAILURE INDICATED ON INSTRUMENT PANEL AND FULL LOSS OF ANY STEERING ASSIST. STEERING REQUIRES/REQUIRED LOTS OF MUSCLE TO MAINTAIN ANY FORM OF ACTIVE DRIVER INTENDED STEERING CHANGES. RESULTED IN NO INJURY, BUT VERY FRIGHTENING OCCURRENCE AT HIGHWAY SPEEDS. WILL TAKE VEHICLE TO DEALER IN THE MORNING, VEHICLE MILEAGE IS 90K. A QUICK INTERNET SEARCH SHOWS THIS IS A COMMON PROBLEM FOR 2013 FORD FOCUS, SO WHY NO RECALL?

10/20/2017
Components: STEERING
Incident Date: 10/19/2017
Crash: No
Fire: No
Vehicle Identification Number: 1FADP3F29DL******
Summary

BACKING OUT OF DRIVEWAY, STEERING BECAME VERY DIFFICULT, THE POWER STEERING DEFAULT LIGHT CAME ON. THIS HAS HAPPENED TWICE IN THE PAST. MY CAR HAS 80,000 MILES ON IT. I AM MORE THAN TICKED OFF BECAUSE THIS IS NOT THE ONLY PROBLEM I HAVE HAD WITH THIS CAR. LAST YEAR IT WAS MY TRANSMISSION COMPUTER THAT WENT OUT. THERE WAS A RECALL AND IT WAS REPAIRED, BUT I AM STILL HAVING PROBLEMS WITH THE TRANSMISSION PERFORMANCE. THEY SAY BUY AMERICAN MADE, BUT I WILL NEVER BUY ANOTHER FORD OF ANY KIND.

10/19/2017
Components: FUEL/PROPULSION SYSTEM
Incident Date: 02/15/2017
Crash: No
Fire: No
Vehicle Identification Number: 1FADP3F26DL******
Summary

THE FUEL GAGE ON MY FORD FOCUS DOES NOT READ CORRECTLY. I'VE RAN OUT OF GAS MULTIPLE TIMES WHEN THE MILES TO E READ 40,72 AND EVEN 88. SINCE I'VE HAD THE CAR THE GAS LIGHT NEVER COMES ON BEFORE I RUN OUT OF GAS. I CALLED FORD AND WAS TOLD THAT I WOULD HAVE TO PAY A $90 FEE FOR THEM JUST TO ACCESS WHAT WAS WRONG WITH MY CAR. I'VE SEEN MULTIPLE POSTS FROM OTHER PEOPLE EXPERIENCING THE SAME ISSUE. IT DEFINITELY SHOULD BE ADDED TO THE RECALL LIST. THIS PROBLEM ALONE HAS CAUSED ME TO CONSTANTLY USE ROAD SIDE ASSISTANCE DUE TO RANDOMLY RUNNING OUT OF FUEL IN AREAS I WAS UNFAMILIAR WITH, WHICH COULD DEFINITELY BE A DANGEROUS SITUATION. I'M NOW AFRAID TO DRIVE AT NIGHT ALONE BECAUSE I'M NOT SURE IF I'LL MAKE IT TO MY DESTINATION WITHOUT RUNNING OUT OF GAS.

10/18/2017
Components: FUEL/PROPULSION SYSTEM
Incident Date: 10/16/2017
Crash: No
Fire: No
Vehicle Identification Number: 1FADP3F28DL******
Summary

TL* THE CONTACT OWNS A 2013 FORD FOCUS. WHILE DRIVING VARIOUS SPEEDS, THE VEHICLE STALLED WITHOUT WARNING. THE CONTACT WOULD HAVE TO ADD FUEL TO THE VEHICLE IN ORDER TO REGAIN POWER. ALSO, THE CHECK ENGINE WARNING INDICATOR ILLUMINATED. THE CONTACT TOOK THE VEHICLE TO A CERTIFIED MECHANIC WHO DIAGNOSED THAT THE VEHICLE'S PURGE SOLENOID FAILED AND CAUSED THE FUEL TANK TO COLLAPSE, WHICH INFORMED THE VEHICLE THAT THERE WAS NO FUEL. THE FAILURE THEN CAUSED THE VEHICLE TO STALL. THE CONTACT WAS INFORMED THAT THE PURGE VALVE SOLENOID, FUEL TANK, AND FUEL PUMP NEEDED THE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE DEALER WAS NOT CONTACTED. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 89,000. *LN CONSUMER STATED FUEL GAUGE SHOWED 1/4 TO 1/8 IN TANK. COMPUTER REFLECTED 50 TO 70 MILES BEFORE FUEL NEEDED. FUEL LIGHT NEVER CAME ON. NORMAL DRIVING AND ALL OF A SUDDEN WOULD SHUT DOWN, OUT OF FUEL, RAN OUT OF GAS 3 TIMES. UPDATED 8/22/18*JB

10/10/2017
Components: STEERING
Incident Date: 09/01/2017
Crash: No
Fire: No
Vehicle Identification Number: 1FADP3K2XDL******
Summary

COUPLE WEEKS AGO I GOT INTO MY CAR TO COME TO WORK AND I COULD NOT TURN THE WHEEL. SO I LOOKED DOWN AND I SAW "STEERING ASSIST FAULT - SERVICE REQUESTED". UNTIL THIS DAY MY FIANCE AND I HAVE ADJUSTED OUR SCHEDULES TEMPORARILY SO THAT HE CAN DRIVE ME TO WORK. I DON'T HAVE THE STRENGTH TO EVEN TURN THE WHEEL.

10/06/2017
Components: STEERING
Incident Date: 09/29/2017
Crash: No
Fire: No
Vehicle Identification Number: 1FADP3F26DL******
Summary

I DROVE MY CAR TO PICK MY GRANDSON UP CAME PARKED CAR WENT TO GET BACK IN IT TO LEAVE STEERING ASSIST FAILURE FLASHED ON AND I HAD A HARD TIME STEERING IT AT THE FORD DEALERSHIP SAID THE STEERING IS ALL MESSED UP AND IT'S GOING TO COST OVER 2000 TO FIX.IVE HAD THIS CAR FOR 4 MONTHS AND THIS MAKES THE SECOND TIME IT'S BEEN IN THE GARAGE. FIRST TIME THE KEY FELL APART. NOW THE STEERING IS GONE.

10/05/2017
Components: POWER TRAIN,VEHICLE SPEED CONTROL
Incident Date: 02/01/2017
Crash: Yes
Fire: No
Vehicle Identification Number: 1FADP3F24DL******
Summary

TL* THE CONTACT OWNS A 2013 FORD FOCUS. WHILE DRIVING UNKNOWN SPEEDS, THE TRANSMISSION SLIPPED AND SKIPPED WITHOUT WARNING. THE VEHICLE WAS TAKEN TO A LOCAL DEALER (AUTONATION FORD WOLFCHASE, 7625 STAGE RD, MEMPHIS, TN 38133) WHERE IT WAS DIAGNOSED THAT THE DIGITAL SENSOR NEEDED TO BE REPLACED. THE VEHICLE WAS REPAIRED, BUT THE FAILURE RECURRED. ON SEPTEMBER 30, 2017, WHILE DRIVING 25 MPH, THE TRANSMISSION SLIPPED GEARS AND THE VEHICLE ACCELERATED AND CRASHED INTO THE MEDIAN. THE VEHICLE WAS TOWED TO A TOW YARD. THE OCCUPANT SUSTAINED CUT AND BRUISES TO THE ARMS, AN ANKLE SPRAIN, AND BACK PAIN. MEDICAL ATTENTION WAS RECEIVED. THE TWO AIR BAGS DEPLOYED ON THE DRIVER'S SIDE. A POLICE REPORT WAS FILED. THE MANUFACTURER WAS NOT NOTIFIED. THE FAILURE MILEAGE WAS 76,000.

10/04/2017
Components: STEERING
Incident Date: 10/03/2017
Crash: No
Fire: No
Summary

POWER STEERING ASSIST FAILURE INDICATED ON INSTRUMENT PANEL AND FULL LOSS OF ANY STEERING ASSIST. STEERING REQUIRES/REQUIRED LOTS OF MUSCLE TO MAINTAIN ANY FORM OF ACTIVE DRIVER INTENDED STEERING CHANGES. IT MAY FAIL AT HIGHWAY SPEEDS OF 70 OR ON VEHICLE STARTUP. FORTUNATELY, WE WERE ABLE TO MAINTAIN CONTROL OF THE VEHICLE AND FIND A SAFE PLACE TO STOP AND FORTUNATELY RESET THE POWER ASSIST WITHOUT ANYONE BEING INJURED OR KILLED. RESTARTING VEHICLE RESET THE PS ASSIST MODULE FOR A FEW MONTHS BUT THE SYSTEM IS NOW FULLY NONWORKING. THE STEERING GOES OUT WHENEVER IT DESIRES. THE VEHICLE IS CURRENTLY IN THE SHOP WITH A POSSIBLE RACK-AND-PINION REPLACEMENT OR A STEERING COLUMN REPLACEMENT ONCE THE PROBLEM IS FULLY DIAGNOSED. THIS WILL ALSO REQUIRE A VEHICLE ALIGNMENT AND POSSIBLE COMPUTER RESET AND RE-FLASH ACCORDING TO THE SHOP. COST WILL BE AT LEAST $2500. THANKS FORD FOR DOING THE RIGHT THING FOR YOUR CORPORATE STRUCTURE AND OFFLOADING YOUR RESPONSIBILITY AND COST FOR YOUR POOR ENGINEERING AND DESIGN TO THE VEHICLE OWNER. POOR ENGINEERING AND LACK OF WILLINGNESS TO FIX A PROBLEM IS SURE TO GAIN YOU A LOYAL FOLLOWING. I AM ALMOST ASHAMED TO SAY I AM FROM THE DETROIT AREA AND HAVE BEEN A PROPONENT OF BUYING FROM THE BIG THREE. I WILL UPLOAD THE REPAIR RECEIPT ONCE THE REPAIR ACTION IS COMPLETED.

10/03/2017
Components: POWER TRAIN,ELECTRICAL SYSTEM,ENGINE
Incident Date: 10/19/2015
Crash: No
Fire: No
Vehicle Identification Number: 1FADP3F29DL******
Summary

TL* THE CONTACT OWNS A 2013 FORD FOCUS. EVER SINCE THE VEHICLE WAS INITIALLY PURCHASED, THERE WAS A SAFETY CONCERN WITH THE CLUTCH. THE CONTACT STATED THAT THE CLUTCH ASSEMBLY SHUTTERED AND AFFECTED THE CONDITION OF THE VEHICLE. YEARS LATER, THE DEALER (PAT MILLIKEN FORD, 9600 TELEGRAPH RD, REDFORD CHARTER TWP, MI 48239, (313) 731-6436) REPAIRED THE VEHICLE PER AN UNKNOWN RECALL. MONTHS LATER, THE FAILURE RECURRED. IN ADDITION, AFTER COMPLETING AN UNKNOWN MANUFACTURER RECALL CONCERNING THE DOOR LOCKS, THE HORN, KEY FOB, AND ELECTRONIC LOCKS FAILED TO FUNCTION. THE CONTACT WAS NOT EXPERIENCING THE ELECTRICAL FAILURES PRIOR TO THE DEALER'S REPAIRS. THE CONTACT WAS CONCERNED THAT THE RECALL REMEDY CAUSED MULTIPLE ELECTRICAL FAILURES. THE MANUFACTURER WAS NOTIFIED OF THE FAILURES. THE FAILURE MILEAGE WAS NOT AVAILABLE. *BF *TR

10/03/2017
Components: ELECTRICAL SYSTEM
Incident Date: 02/02/2015
Crash: No
Fire: No
Vehicle Identification Number: 1FADP3K20DL******
Summary

TL* THE CONTACT OWNS A 2013 FORD FOCUS. THE CONTACT STATED THAT THE VEHICLE STALLED SEVERAL TIMES WITHOUT WARNING. THE VEHICLE WAS ABLE TO RESTART; HOWEVER, THE FAILURE PROGRESSED INTERMITTENTLY. THE VEHICLE WAS TAKEN TO THE DEALER (LANDMARK FORD, 2401 PRAIRIE CROSSING DR, SPRINGFIELD, IL 62711, (217) 862-5200) FOR DIAGNOSTIC TESTING. THE VIN WAS NOT INCLUDED IN NHTSA CAMPAIGN NUMBERS: 14V495000 (ELECTRICAL SYSTEM) AND 15V813000 (ELECTRICAL SYSTEM). THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 40,000.

10/03/2017
Components: POWER TRAIN
Incident Date: 10/03/2017
Crash: No
Fire: No
Vehicle Identification Number: 1FADP3F20DL******
Summary

VEHICLE CONSTANTLY HAD SHUTTERING DURING ACCELERATION. THE VEHICLE THEN BEGAN TO CATCH GEARS WHILE SHIFTING GEARS AND WOULDN'T SHIFT DOWN. WHILE COASTING THE VEHICLE WOULD REMAIN AT THE SAME RPM'S AND WOULDN'T SHIFT DOWN.

10/02/2017
Components: FUEL/PROPULSION SYSTEM
Incident Date: 10/02/2017
Crash: No
Fire: No
Vehicle Identification Number: 1FADP3E21DL******
Summary

FOCUS ENGINE WOULD SHUT OFF WHILE RUNNING OR AT THE STOP LIGHT/SIGN, FUEL SAYS 50+ BEFORE EMPTY BUT IN ALREADY OUT OF GAS. FOCUS SOMETIMES WOULD NOT TURN ON WHEN IT SUDDENLY SHUTS OFF. ALSO WOULD EXPERIENCE LOSE OF POWER OR BAD ACCELERATION. CHECK ENGINE LIGHT COMES ON DUE TO THIS ISSUE OF FUEL RAIL SENSOR SIGNAL. I CHECKED ONLINE FOR OTHER ISSUES REGARDING FORD FOCUS AND WHAT I FOUND WAS QUITE VERY INTERESTING. AND I ALSO CONTACTED FORD ABOUT THIS BUT THEY DIDN'T GIVE ME ANY ANSWER ABOUT THIS ISSUE. ONLY TOLD ME SORRY, I CAN UNDERSTAND YOUR FRUSTRATION, I CAN HELP YOU GET A ROADSIDE ASSISTANCE. I TOLD HIM I AM LOOKING FOR A LONG TIME SOLUTION AND NOT ONE DAY SOLUTION FOR THE PROBLEM. FORD KNOWS THEY HAVE A PROBLEM BUT WOULD NOT ACKNOWLEDGE IT. THIS ISSUE IS A MANUFACTURER'S (FORD) ISSUE AND NOT BY CONSUMERS. THIS HAS TO BE ADDRESS AND FIXED AS SOON AS POSSIBLE BEFORE SOMETHING BAD HAPPEN WHILE MOTORIST ARE DRIVING THIS CAR IN THE MIDDLE OF THE HIGHWAY AND THE ENGINE SUDDENLY SHUTS OFF! LET'S NOT WAIT FOR THAT TO HAPPEN. I INCLUDE SOME LINKS FOR YOU TO LOOK AT, THESE ARE MOTORIST WHO HAVE ISSUES WITH FORD FOCUS. HTTPS://WWW.CARCOMPLAINTS.COM/FORD/FOCUS/2013/FUEL_SYSTEM/FUEL_PROPULSION_SYSTEM.SHTML HTTP://WW2.JUSTANSWER.COM/UPLOADS/AP/APJP02/2015-06-28_202609_1.PDF THIS ENGINE SHUTTING OFF, CHECK ENGINE LIGHT COMING ON, FUEL SENSOR FAILED HAS BEEN GOING ON FOR THE LAST 4 MONTHS NOW. THIS IS A SERIOUS ISSUE. PLEASE NHTSA, DO SOMETHING BEFORE SOMEONE GETS KILLED!

10/02/2017
Components: UNKNOWN OR OTHER
Incident Date: 08/01/2017
Crash: No
Fire: No
Vehicle Identification Number: 1FADP3N23DL******
Summary

WHILE DRIVING AND PRESSING THE GAS THE CAR WILL DO A LOT OF JERKING THIS CONTINUES TO HAPPEN WHENEVER I PRESS ON THE GAS TO GO FASTER(SPEED LIMIT). IT DOESN'T PICK UP THE SPEED LIKE IT SHOULD AND THIS BEEN HAPPENING FOR AT LEAST A COUPLE OF MONTHS. THIS IS DRIVING IN THE CITY AND HIGHWAYS.

09/29/2017
Components: ENGINE AND ENGINE COOLING
Incident Date: 09/11/2017
Crash: No
Fire: No
Summary

TL* THE CONTACT OWNS A 2013 FORD FOCUS. WHILE DEPRESSING THE ACCELERATOR PEDAL, THE VEHICLE JERKED AND HESITATED TO ACCELERATE. THE VEHICLE WAS TAKEN TO THE LOCAL DEALER (TALLAHASSEE FORD IN TALLAHASSEE, FL) WHERE IT WAS DIAGNOSED THAT THE CANISTER PURGE VALVE AND AIR MASS SENSOR WERE FAULTY AND NEEDED TO BE REPLACED. THE VEHICLE WAS REPAIRED, BUT THE FAILURE CONTINUED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE VIN WAS UNKNOWN. THE FAILURE MILEAGE WAS 75,000.

09/29/2017
Components: STEERING
Incident Date: 09/26/2017
Crash: No
Fire: No
Vehicle Identification Number: 1FADP3F23DL******
Summary

TL* THE CONTACT OWNS A 2013 FORD FOCUS. WHILE DRIVING 25 MPH TO THE DEALER FOR AN OIL CHANGE, THE POWER STEERING FAILED AND WENT INTO MANUAL MODE. THE POWER STEERING FAILURE WARNING INDICATOR ILLUMINATED. THE VEHICLE WAS TAKEN TO THE LOCAL DEALER (CAUSEWAY FORD LINCOLN, 375 NJ-72, MANAHAWKIN, NJ, 08050) WHERE IT WAS DIAGNOSED THAT THE POWER STEERING RACK FAILED AND NEEDED TO BE REPLACED. DUE TO THE COST, THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS CONTACTED AND PROVIDED CASE NUMBER: CAS-13195872. THE MANUFACTURER INFORMED THE CONTACT THAT THE PART WAS NOT COVERED UNDER WARRANTY AND THAT THEY WOULD COVER HALF OF THE COST. NO ADDITIONAL ASSISTANCE WAS PROVIDED. THE FAILURE MILEAGE WAS APPROXIMATELY 54,000. *LN UPDATED 7/23/18*JB

09/28/2017
Components: POWER TRAIN,ENGINE,FUEL/PROPULSION SYSTEM
Incident Date: 04/03/2017
Crash: Yes
Fire: No
Vehicle Identification Number: 1FADP3F22DL******
Summary

THIS CAR EXCELARATED ON MY WIFE JUMPED A CURB AND SHE ENDED UP ON A STEEP EMBANKMENT IN A PILE OF LANDSCAPING ROCKS.KNOCKED A HOLE IN OILPAN AND DAMAGED AIRCONDITIONER AND COMPRESSOR.IT ALSO JUMPS OUT OF GEAR GOING DOWN THE HIGHWAY.HAPPENED 2 TIMES THE VEHICLE WASON THE HIGHWAY AND JUMPED OUT OF GEAR,YOU HAVE TO COME TO A COMPLEETE STOP TURN ENGINE OFF RESTART AND PUT IT BACK IN GEAR

09/26/2017
Components: STEERING
Incident Date: 09/21/2017
Crash: No
Fire: No
Vehicle Identification Number: 1FADP3F29DL******
Summary

TL* THE CONTACT OWNS A 2013 FORD FOCUS. WHILE THE VEHICLE WAS PARKED, THE STEERING WHEEL BECAME INOPERABLE AND THE POWER STEERING ASSIST INDICATOR ILLUMINATED. THE VEHICLE WAS TOWED TO BOLTON FORD (1500 E COLLEGE STREET, LAKE CHARLES, LA 70607) WHERE IT WAS DIAGNOSED THAT THE STEERING GEAR FAILED AND NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS APPROXIMATELY 93,000.

09/26/2017
Components: STEERING
Incident Date: 09/26/2017
Crash: No
Fire: No
Vehicle Identification Number: 1FADP3F20DL******
Summary

THE POWER STEERING LOCKED UP WHILE MOVING AND WILL NOT TURN AT ALL.. THIS IS VERY DANGEROUS AS IT IS LOCKED IN A STRAIGHT FORWARD POSITION.. CITY STREET GOING THRU LIGHT

09/20/2017
Components: POWER TRAIN
Incident Date: 08/01/2013
Crash: No
Fire: No
Vehicle Identification Number: 1FADP3K27DL******
Summary

TL* THE CONTACT OWNS A 2013 FORD FOCUS. THE CONTACT STATED THAT THE VEHICLE WAS EQUIPPED WITH A POWER SHIFT DUAL CLUTCH AUTOMATIC TRANSMISSION, WHICH ALLOWED THE COMPUTER TO SHIFT THE TRANSMISSION. THE CONTACT NOTICED THAT THE VEHICLE WOULD HESITATE AND SHUTTER WHENEVER HE ATTEMPTED TO ACCELERATE TO HIGHWAY SPEEDS. WHILE DRIVING APPROXIMATELY 62 MPH, THE VEHICLE SUDDENLY FAILED TO DRIVE FORWARD. THE CONTACT DEPRESSED THE ACCELERATOR PEDAL; HOWEVER, THE VEHICLE FAILED TO ACCELERATE FORWARD. THE CONTACT HAD TO COAST THE VEHICLE TO THE SIDE OF THE ROAD AND HAD THE VEHICLE TOWED TO THE COCCIA FORD LINCOLN DEALER (577 E MAIN ST. LILKES-BARRE, PA 18702; 570-823-8888). THE DEALER STATED THAT THE CLUTCH, TCM, AND SHIELDS FAILING WAS A COMMON ISSUE WITH THE VEHICLE; HOWEVER, THERE WAS NO REPAIR JUST REPLACEMENTS OF PARTS. THE VEHICLE WAS REPAIRED APPROXIMATELY FIVE TIMES, BUT THE FAILURE RECURRED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE; HOWEVER, THE CONTACT HAD NOT RECEIVED A RESPONSE. THE APPROXIMATE FAILURE MILEAGE WAS 69,573. UPDATED 10/2/2017*JS

09/18/2017
Components: STEERING
Incident Date: 06/14/2017
Crash: No
Fire: No
Vehicle Identification Number: 1FADP3F21DL******
Summary

TL* THE CONTACT OWNS A 2013 FORD FOCUS. WHILE DRIVING APPROXIMATELY 65 MPH, THE STEERING WHEEL SEIZED AND THE POWER STEERING WARNING INDICATOR ILLUMINATED. THE CONTACT COASTED THE VEHICLE TO THE SIDE OF THE ROAD, TURNED THE VEHICLE OFF, WAITED A FEW MINUTES, AND WAS ABLE TO RESUME DRIVING. THE FAILURE RECURRED NUMEROUS TIMES. THE VEHICLE WAS NOT TAKEN TO A DEALER. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOT CONTACTED. THE APPROXIMATE FAILURE MILEAGE WAS 86,850.

09/14/2017
Components: ELECTRICAL SYSTEM,UNKNOWN OR OTHER
Incident Date: 09/11/2017
Crash: No
Fire: No
Vehicle Identification Number: 1FADP3F27DL******
Summary

2013 FORD FOCUS AUDIO SYSTEM DOES NOT FUNCTION PROPERLY. CRACKS AND POP AT EXTREME VOLUMES EVEN WHEN SYSTEM VOLUME IS FULLY TURNED DOWN AND/OR OFF. ISSUE OCCURS EVEN PRIOR TO VEHICLE BEING STARTED, DOESN'T MATTER IF CAR IS RUNNING, DRIVING, AT A STOP, IN PARK, ETC. HAPPENS ALL THE TIME. EXTREMELY DANGEROUS SITUATION FOR DRIVER AS THE SOUND IS A SIMILAR VOLUME TO SOMEONE SETTING OFF FIREWORKS IN THE CAR. THIS WILL CAUSE ACCIDENTS FOR DRIVERS IF IT IS NOT CORRECTED. FORD CLAIMS THIS IS NOT A WIDESPREAD ISSUE BUT A SIMPLE GOOGLE SEARCH OF "FORD FOCUS AUDIO ISSUES" BRINGS UP MANY RESULTS PROVING OTHERWISE. NEEDS TO BE A RECALL. HAPPENS EVERY TIME I DRIVE THE CAR, BEGAN ABOUT 3 MONTHS AGO AND HAS ONLY CONTINUED TO GET WORSE AND HAPPEN MORE OFTEN. AUDIO SYSTEM IS NOT OLD ENOUGH TO WHERE I SHOULD BE REQUIRED TO REPLACE. UNDER NORMAL CIRCUMSTANCES AN AUDIO SYSTEM SHOULD LAST AS LONG AS THE LIFE OF THE CAR, NOT FOUR YEARS. RIDICULOUS AND DANGEROUS, PLEASE CORRECT.

09/13/2017
Components: ELECTRICAL SYSTEM,ENGINE
Incident Date: 09/13/2017
Crash: No
Fire: No
Vehicle Identification Number: 1FADP3K2XDL******
Summary

1898

09/11/2017
Components: STEERING
Incident Date: 09/10/2017
Crash: No
Fire: No
Vehicle Identification Number: 1FADP3K26DL******
Summary

POWER STEERING FAILED WHILE DRIVING ON THE HIGHWAY. VERY DIFFICULT TO STEER VEHICLE. TOOK TO DEALERSHIP AND THEY REPORTED FAILED EPAS. APPEARS TO BE A COMMON PROBLEM WITH FORD VEHICLES AND HAS BEEN RECALLED ON CERTAIN MODELS, BUT NOT THE FORD FOCUS.

09/08/2017
Components: POWER TRAIN,VEHICLE SPEED CONTROL,ENGINE
Incident Date: 09/08/2017
Crash: No
Fire: No
Vehicle Identification Number: 1FADP3F2XEL******
Summary

I WAS DRIVING HOME ON THE I- 5 SAN DIEGO, CA AND MY CAR COMPLETELY LOST POWER. THE CHECK ENGINE LIGHT STARTED FLASHING. AFTER I TURNED THE CAR OFF FOR ABOUT FIVE MINUTES, I DROVE IT ONCE AGAIN AND IT SEEMED TO BE NORMAL AND THE CHECK ENGINE LIGHT WAS NO LONGER FLASHING. THEN, AFTER A WEEK IT HAPPENED AGAIN, THE CAR DIED ON THE HIGHWAY.

09/07/2017
Components: POWER TRAIN
Incident Date: 03/15/2017
Crash: No
Fire: No
Summary

MY VEHICLE IS HAVING AN ISSUE WITH THE CLUTCH. IT HAS BEEN CALLED AS A CLUTCH SHUDDER ISSUE BY FORD. THE VEHICLE DOES SHAKE AS ACCELERATING FROM GOING THROUGH GEARS. I HAVE CONTACTED THE DEALERSHIP AND FORD MOTOR CO. BUT THEY REFUSE TO OFFER ANY RESOLUTION DUE TO THE VEHICLE GOING OVER 100,000 MILES BY 300 MILES. THE VEHICLE WAS BOUGHT USED WITH APPROX 96,000 MILES.

08/29/2017
Components: STEERING
Incident Date: 07/08/2013
Crash: No
Fire: No
Summary

TL* THE CONTACT OWNS A 2013 FORD FOCUS. THE CONTACT STATED THAT THERE WAS AN ABNORMAL NOISE THAT CONTINUED FOR AN EXTENDED PERIOD OF TIME. THE FAILURE OCCURRED EVER SINCE THE VEHICLE WAS PURCHASED. THE DEALER (REYNOLDS MOTOR CO, 1900 AVENUE OF THE CITIES, EAST MOLINE, IL 61244, 1 (888) 602-3869) WAS UNABLE TO REPLICATE AND DIAGNOSE THE FAILURE. THE VEHICLE WAS INSPECTED AND DIAGNOSED BY AN INDEPENDENT MECHANIC WHO STATED THAT THE RACK AND PINION MAY NEED TO BE REPLACED. THE ABNORMAL NOISE CONTINUED TO COME FROM THE STEERING AREA AS THE FAILURE CONTINUED. THE VEHICLE WAS STORED FOR MORE THAN TWO YEARS DUE TO THE FAILURE. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE VIN AND FAILURE MILEAGE WERE NOT AVAILABLE.

08/28/2017
Components: STEERING
Incident Date: 08/22/2017
Crash: No
Fire: No
Vehicle Identification Number: 1FADP3F21DL******
Summary

MY STEERING WHEEL LOCKED UP WHILE I WAS DRIVING ON A MAIN ROAD WITH ME AND MY 7 YEAR OLD IN THE CAR. I WAS GUIDED TO THE SIDE BY THE POLICE AND HAD TO HAVE VEHICLE TOWED TO DEALER. THE DEALER INFORMED ME THAT THE RACK AND PINION HAS FAILED AND I WILL HAVE TO PAY $1800 FOR REPAIRS. AFTER RESEARCHING, IVE FOUND THAT THIS IS A COMMON PROBLEM WITH THIS VEHICLE. *JS

08/23/2017
Components: ELECTRICAL SYSTEM,ENGINE
Incident Date: 08/21/2017
Crash: No
Fire: No
Vehicle Identification Number: 1FADP3F23DL******
Summary

I HAVE READ MANY RECALLS ON THE WIRING ISSUE OF THE 2013 FORD FOCUS ST MODEL WITH IT STALLING OUT DUE TO FAULTY WIRING. MY 2013 FORD FOCUS SE IS DOING THE EXACT SAME THING PUTTING MY DAUGHTER'S LIFE AT RISK EVERY TIME SHE GETS IN IT AS WELL AS MY OWN AND WRAY FORD IN SHREVEPORT LA SAYS SORRY CANT HELP YOU...IT'S NOT ON THE RECALL SINCE ITS NOT AN ST AND YOU WILL HAVE TO PAY FOR THE REPAIRS. THIS IS GARBAGE FORD IS NOT STANDING BEHIND THEIR PRODUCT AND I AM THE LITTLE GUY. THIS IS THE SECOND RECALL FOR THIS ISSUE AND THE SE IS NOT BEING TAKEN CARE OF WITH THE IDENTICAL ISSUE. RUNS FINE WHEN DRIVING, BUT WHEN AT A LIGHT OR STOP SIGN, IT SHAKES, GAUGES GO CRAZY AND THEN SHUTS OFF. I JUST BOUGHT THIS CAR AND OF COURSE WHEN I GOT IT HOME THAT'S WHEN THE ISSUES STARTED. PURCHASED AS IS NO WARRANTY AND OF COURSE WAS NOT TOLD OF THE ISSUES BUT ONLY THAT I SHOULD CALL TO SEE IF THERE ARE ANY RECALLS. HELP! FUNNY THING IS THAT IT STALLED ON ME AT THE RED LIGHT TURNING INTO WRAY FORD IN SHREVEPORT.

08/21/2017
Components: POWER TRAIN,FUEL/PROPULSION SYSTEM
Incident Date: 05/02/2016
Crash: No
Fire: No
Vehicle Identification Number: 1FADP3K25DL******
Summary

TL* THE CONTACT OWNS A 2013 FORD FOCUS. THE CONTACT STATED THAT THE VEHICLE STALLED AFTER REFUELING THE VEHICLE, AND THE TRANSMISSION SLIPPED. THE VEHICLE WAS TAKEN TO CHUCK STEVENS FORD (1304 US-31, BAY MINNETTE, AL 36507) WHERE IT WAS DIAGNOSED THAT THE FUEL TANK ASSEMBLY NEEDED TO BE REPLACED. THE VEHICLE WAS ALSO TAKEN TO JIM COOK FORD (LOCATED AT 620 TROY ROAD, ELBA, ALABAMA) WHERE IT WAS DIAGNOSED THAT THE TRANSMISSION NEEDED TO BE REPLACED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS APPROXIMATELY 86,000.

08/16/2017
Components: POWER TRAIN,VEHICLE SPEED CONTROL
Incident Date: 05/05/2017
Crash: No
Fire: No
Vehicle Identification Number: 1FADP3K25DL******
Summary

CAR CANNOT ACCELERATE OR DECELERATE PROPERLY. THE CAR HAS HAD THREE CLUTCHES AND TWO TRANSMISSION CONTROL MODULES, AND STILL EXHIBITS THE SAME DANGEROUS CHARACTERISTICS. IT HESITATES ON TAKE OFF, WILL ACCELERATE IN THE WRONG DIRECTION (GO FORWARD IN REVERSE AND VICE VERSA) . THE RPMS WILL RANDOMLY SHOOT UP TO 4 OR 5K WHILE DRIVING, OR YOU CAN LOOSE SPEED WITHOUT WARNING. I HAVE HAD THE POWER TO THE CAR FAIL WHILE DRIVING WITH NO WARNING ON A CITY STREET. IT IS ESPECIALLY BAD ON HILLS AND AT STOP SIGNS/LIGHTS. IT SHAKES AND SHUDDERS AT LOW SPEEDS. HAS BEEN TO DEALER ALMOST A DOZEN TIMES, ALL UNDER "WARRANTY" FOR A FLAWED TRANSMISSION DESIGN.

08/15/2017
Components: LATCHES/LOCKS/LINKAGES
Incident Date: 06/01/2017
Crash: No
Fire: No
Vehicle Identification Number: 1FADP3N2XDL******
Summary

TL* THE CONTACT OWNS A 2013 FORD FOCUS. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 16V643000 (LATCHES/LOCKS/LINKAGES) AND STATED THAT THE PART WAS NOT AVAILABLE WITHIN A REASONABLE TIME FRAME TO SCHEDULE THE RECALL REPAIR. THE DEALER (HARPER MOTORS, 4800 N US HIGHWAY 101, EUREKA, CA 95503, (707) 443-7311) DID NOT GIVE A SPECIFIC DATE FOR WHEN THE PART WOULD BECOME AVAILABLE. THE MANUFACTURER WAS CONTACTED AND COULD NOT PROVIDE AN ESTIMATED DATE FOR WHEN THE VEHICLE WOULD RECEIVE THE RECALL REPAIR. THE CONTACT WAS NOT EXPERIENCING A FAILURE. PARTS DISTRIBUTION DISCONNECT.

08/14/2017
Components: POWER TRAIN
Incident Date: 08/06/2017
Crash: No
Fire: No
Summary

TL* THE CONTACT OWNS A 2013 FORD FOCUS. WHILE ATTEMPTING TO START THE VEHICLE, THE CONTACT HEARD A CLICKING NOISE BUT THE VEHICLE FAILED TO START. THE CONTACT HAD THE BATTERY CHECKED AND FOUND NO ISSUES. THE VEHICLE WAS TOWED TO AN INDEPENDENT MECHANIC WHO DIAGNOSED THAT THE TCM NEEDED TO BE REPLACED AND STATED THAT THE VEHICLE NEEDED TO BE TAKEN TO A FORD DEALER. THE VEHICLE WAS THEN TOWED TO THE RAY PRICE DEALER IN MT POCONO, FORD (2971 PA-940, MT POCONO, PA 18344 (570) 839-1111) WHERE IT WAS DIAGNOSED THAT THE PINS AND LATCH FRACTURED AND THE TCM NEEDED TO BE REPLACED. THE CONTACT STATED THAT THE VEHICLE WAS PREVIOUSLY REPAIRED FOR THE FAILURE, BUT THE FAILURE RECURRED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE VIN WAS UNKNOWN. THE APPROXIMATE FAILURE MILEAGE WAS 90,124.

08/14/2017
Components: POWER TRAIN
Incident Date: 08/01/2016
Crash: No
Fire: No
Vehicle Identification Number: 1FADP3K20DL******
Summary

CLUTCH IN TRANSMISSION WAS REPLACED 3 TIMES BY FORD DEALERSHIPS UNDER THE 36K MILE WARRANTY. CAR STILL HAS THE SAME SHUTTERING AND JERKING TRANSMISSION WHILE ACCELERATING PROBLEM IT ORIGINALLY HAD.

08/11/2017
Components: POWER TRAIN
Incident Date: 07/14/2016
Crash: No
Fire: No
Vehicle Identification Number: 1FADP3F25DL******
Summary

THE POWERSHIFT TRANSMISSION IS JUNK. THIS CAR HAS LEFT MY DAUGHTER ON THE SIDE OF THE ROAD SEVERAL TIMES. THERE IS A CLASS ACTION LAWSUIT AGAINST FORD FOR THIS PROBLEM. UNFORTUNATELY IT PROTECTS THE FIRST OWNER MORE THAN THE USED CAR OWNER. THE CARE WILL NOT GO INTO GEAR AT ALL OR ONLY IN FIRST. THE CHECK ENGINE LIGHT COMES ON FOR OVERHEATING. SINCE WE HAVE HAD THE CAR IT HAS BEEN IN THE SHOP 3 TIMES AND WE HAVE HAD THE CLUTCH REPLACED AND THE PREVIOUS OWNER HAD THE SAME THING HAPPEN, WHICH WE DIDN'T KNOW UNTIL WE BOUGHT THE CAR AND IT STARTED HAVING PROBLEMS.

08/10/2017
Components: FUEL/PROPULSION SYSTEM
Incident Date: 08/03/2017
Crash: No
Fire: No
Vehicle Identification Number: 1FADP3F24DL******
Summary

ON WAY TO WORK,STREETS, CHECK ENGINE LIGHT CAME ON AGAIN, TOOK TO FORD DEALERSHIP. CALLED ME BACK TOLD ME THE FUEL TANK, PURGE VALVE, CHARCOAL CANISTER,FUEL PUMP, AND NOZZLE FOR FUEL TANK HAD TO BE REPLACED. CALLED WARRANTY AND THEY STATED QUITE A FEW PEOPLE HAD SAME ISSUE WITH SAME MAKE AND MODEL/YEAR. THANKFUL HAD EXTENDED WARRANTY, BUT A WHOLE FUEL SYSTEM, THIS SEEMS LIKE A DEFECT, NOT THE NORM.

08/08/2017
Components: STEERING
Incident Date: 08/08/2017
Crash: No
Fire: No
Vehicle Identification Number: 1FADP3F2XDL******
Summary

POWER STEERING ASSIST FAILURE - THE STEERING WHEEL BECAME STIFF MAKING THE CAR VERY DIFFICULT TO STEER. THIS IS A KNOWN PROBLEM ACROSS MANY DIFFERENT FORD MODELS, AND THEY HAVE RECALLED CERTAIN MODELS DUE TO THIS ISSUE, HOWEVER THEY HAVE NOT ISSUED A RECALL FOR 2013 FORD FOCUS. A QUICK INTERNET SEARCH SHOWS THIS IS A COMMON PROBLEM FOR 2013 FORD FOCUS, SO WHY NO RECALL?

08/06/2017
Components: STEERING
Incident Date: 11/19/2016
Crash: Yes
Fire: No
Vehicle Identification Number: 1FADP3K27DL******
Summary

THE POWER STEERING ASSIST INDICATOR HAD BEEN COMING ON AND OFF A DIFFERENT INTERVALS. WHEN I WOULD COME ON THE STEERING WHEEL WOULD LOCK UP AND GO INTO MANUAL MODE AND WOULD HAVE TO ME MUSCLED WHILE DRIVING UNTIL THE INDICATOR WHEN OFF. MOST OF THE TIME THIS WOULD HAPPEN ON THE HIGHWAY. THE LAST TIME THIS HAPPENED WAS ON A STREET IN A DENSELY POPULATED SUBURB NEIGHBORHOOD. THE INDICATOR CAME ON AND THE VEHICLE WENT INTO MANUAL MODE AND CRASHED INTO A NEIGHBORS CAR. FORTUNATELY ENOUGH NO ONE WAS IN THE VEHICLE BUT BOTH CARS WERE DAMAGED. THE DRIVER SIDE REAR QUARTER PANEL OF THE NEIGHBORS' CAR THE DRIVERS SIDE DOOR AND QUARTER THE TIE OUTER TIE-ROD IS SEVERELY DAMAGED.

08/02/2017
Components: ELECTRICAL SYSTEM
Incident Date: 06/10/2017
Crash: No
Fire: No
Vehicle Identification Number: 1FADP3L96DL******
Summary

HORN BEGAN INTERMITTENTLY FAILING, WHEN DOUBLE LOCKING THE CAR THE HORN CHIRP WOULD EITHER NOT SOUND OR WOULD SOUND BUT QUIETLY AS IF IT WAS DYING. THE SAME THING OCCURRED WHEN TRYING TO ENGAGE THE HORN BY DEPRESSING THE CENTER OF THE STEERING WHEEL. SOMETIMES IT WORKED OTHERS IT DIDN'T AND SOMETIMES IT SOUNDED FAINT AND CUT OFF EARLY. AFTER ABOUT A MONTH THE HORN STOPPED WORKING ENTIRELY. WHEN TRYING TO ENGAGE THE HORN FROM THE STEERING WHEEL I HEAR A CLICK LIKE A MICRO SWITCH ENGAGING BUT NO SOUND. MY HORN WILL NOT SOUND WHETHER I AM PARKED AND STATIONARY OR WHILE DRIVING ON THE FREEWAY OR CITY STREETS, ALL I HEAR IT THE SOUND OF A MICRO SWITCH CLICK. I AM CURRENTLY AT THE FORD DEALERSHIP AND THE LITTLE METAL CONNECTORS FOR THE HORN ARE CORRODED AND AFTER CLEANING THEM OFF THE HORN WORKS FINE AGAIN. DUE TO THE LOCATION OF THE HORN I HAVE TO PAY QUITE A BIT FOR THIS AND DISCOVERED IT IS A KNOWN AND COMMON PROBLEM.

08/01/2017
Components: STRUCTURE
Incident Date: 05/01/2017
Crash: No
Fire: No
Summary

TL* THE CONTACT OWNS A 2013 FORD FOCUS. THE CONTACT STATED THAT WHILE DRIVING ABOUT 60 MPH, THE TRUNK OPENED INDEPENDENTLY. THE DEALER WAS CONTACTED AT PHONE NUMBER: 323-838-6920 AND STATED THAT A DIAGNOSTIC TESTING NEEDED TO BE PERFORMED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE AND ADVISED THE CONTACT TO GO TO THE DEALER FOR THE DIAGNOSTIC TESTING. THE FAILURE MILEAGE WAS APPROXIMATELY 55,000. THE VIN WAS NOT PROVIDED.

07/31/2017
Components: LATCHES/LOCKS/LINKAGES
Incident Date: 05/01/2017
Crash: No
Fire: No
Vehicle Identification Number: 1FADP3K24DL******
Summary

TL* THE CONTACT OWNS A 2013 FORD FOCUS. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 16V643000 (LATCHES/LOCKS/LINKAGES); HOWEVER, THE PARTS TO DO THE REPAIR WERE UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE PENNSKY FORD DEALER WAS CONTACTED AND CONFIRMED THAT THE PARTS WERE NOT AVAILABLE FOR THE RECALL REMEDY DUE TO THE LIMITED NUMBER OF PARTS RECEIVED BY THE MANUFACTURER. THE MANUFACTURER WAS NOT MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. PARTS DISTRIBUTION DISCONNECT.

07/29/2017
Components: ELECTRICAL SYSTEM,EXTERIOR LIGHTING
Incident Date: 04/28/2017
Crash: No
Fire: No
Vehicle Identification Number: 1FADP3F27DL******
Summary

THERE IS A GROUP OF ELECTRICAL CABLES IN THE TRUNK OF THE VEHICLE ON THE PASSENGER SIDE THAT CONTROLS ALL THE LIGHTS THAT ARE ATTACHED TO THE TRUNK LID. THIS INCLUDES THE BRAKE LIGHTS. WHEN OPENING AND CLOSING THE TRUNK, THIS GROUP OF CABLES RUBS UP AGAINST A METAL BAR. EVENTUALLY THIS CAN CAUSE THE ELECTRICAL CABLES TO LOSE THEIR PROTECTIVE TAPE AND POSSIBLY CUT THE CABLES, LEADING TO A COMPLETE LOSS OF BRAKE LIGHTS, REVERSE LIGHTS, AND TURN SIGNAL LIGHTS. ADDITIONAL DETAILS CAN BE FOUND AT THE FOLLOWING LINK. HTTP://WWW.FOCUSFANATICS.COM/FORUM/MK3-FOCUS/312776-SEDAN-OWNERS-WATCH-POTENTIAL-WIRE-FAILURE-TRUNK.HTML I HAVE CONTACTED MY LOCAL FORD DEALER, BUT THEY DID NOT SEEM TO CARE. THEY HAVE MADE OBTAINING APPOINTMENTS TO FIX OTHER RECALLS EXTREMELY DIFFICULT AND IT ALMOST SEEMS LIKE THEY WISH TO IGNORE NHTSA RECALLS INSTEAD OF MAKING VEHICLES SAFE.

07/27/2017
Components: POWER TRAIN
Incident Date: 07/11/2017
Crash: No
Fire: No
Vehicle Identification Number: 1FADP3F28DL******
Summary

THIS CAR HAS BEEN IN THE SHOP FOR 6 TIMES AND WE ARE CURRENTLY WAITING ON PARTS TO FIX IT FOR THE 7TH TIME FOR THE TRANS SHUDDERING PROBLEM. IT ALWAYS HAPPENS WHEN YOU ARE TRYING TO TAKE OFF FORM A STOP. FORD HAS REDESIGNED THESE PARTS ATLEAST 4 TIME, EVEN HAS REPROGRAMED OR FLASHED THE COMPUTER. THEY HAVE EVEN REPLACED THE CONTROL MODULE IN THIS CAR. THEY EXTENDED THE WARRANTY BUT WHEN YOU ARE WAITING FOR THE PART TO ARRIVE, WHICH IS 6 TO 8 WEEKS, THE MILES GO UP. SO THAT WARRANTY IS JUST GIVING FORD A GOLDEN PARACHUTE, SO MOST OF THESE CARS WE BE OVER THE MILES AND THEN IT WILL BE OUR PROBLEM. THERE NEEDS TO BE A NATIONAL RECALL ON THESE CARS OR FORD SHOULD HAVE TO GIVE US OUR MONEY BACK AND THEY CAN KEEP THESE CARS!! *BF

07/26/2017
Components: POWER TRAIN
Incident Date: 07/13/2017
Crash: No
Fire: No
Vehicle Identification Number: 1FADP3K27DL******
Summary

THIS VEHICLE EXHIBITS TRANSMISSION PROBLEMS WHILE STATIONARY AND IN MOTION. THE CAR HAS HAD TRANSMISSION SERVICE AT FOUR FORD SERVICE CENTERS FOR SEVEN VISITS. WHILE MOVING, THE CAR HAS LOST POWER, FAILED OR MISSED SHIFTS, SHUT DOWN THE VEHICLE AT HIGHWAY SPEEDS AND SHOWN VARIOUS DASH WARNINGS CONCERNING TRANSMISSION ISSUES SUCH AS OVERHEATING. WHILE STATIONARY, THE CAR SOMETIMES DOES NOT START, WILL NOT GO INTO PARK OR DISPLAYS WARNINGS THAT THE TRANSMISSION IS NOT READY. INCIDENTS HAVE HAPPENED AT ALL SPEEDS AND FROM A STOPPED POSITION. THERE HAVE BEEN HUNDREDS OF INCIDENCE SINCE PURCHASING THE CAR. THE LAST EVENT WAS 7/13/17 AND THE CAR WOULD NOT MOVE AT ALL.

07/25/2017
Components: ELECTRICAL SYSTEM,ELECTRONIC STABILITY CONTROL,VISIBILITY/WIPER
Incident Date: 07/21/2017
Crash: No
Fire: No
Vehicle Identification Number: 1FADP3F27DL******
Summary

FORD FOCUS 2013 SE - WHILE DRIVING (IN MOTION), DRIVER'S SIDE DOOR UNLATCHED AND SWUNG OPEN, AND WOULD NOT CLOSE, HORN STOPPED WORKING, INTERIOR DISPLAYS AND LIGHTS FLICKERED, WHEN PULLED OVER, CAR WOULD NOT START. IF WE WERE ON A HIGHWAY IT WOULD HAVE BEEN TREMENDOUSLY DANGEROUS. LATER CAR DID START, BUT DOOR WOULD NOT LATCH, RADIO WAS RESET, HAZARDS WOULD TURN ON AND OFF AT RANDOM. DOOR LATCH AND HORN WOULD NOT WORK AFTER THIS EVENT. SHORTLY PRIOR TO THIS ISSUE, HORN STARTED WORKING AT RANDOM, WIPERS WOULD NOT TURN OFF. WHEN INSPECTED, ADVISED BATTERY WAS BAD AND HAD CORRODED NEGATIVE WIRE TO BATTERY. ONE WEEK AFTER REPLACED, THIS EVENT OCCURRED. CLUTCH IN VEHICLE ALSO JITTERS WHEN INCREASING SPEED FROM FULL STOP, ALLEGEDLY CORRECTED AT FORD DEALERSHIP AFTER RECALL (2 YEARS AGO). PER RESEARCH THIS ISSUE IS BEING CAUSED BY A FAULTY CLUTCH INTERFERING WITH ELECTRICAL SYSTEM.

07/24/2017
Components: UNKNOWN OR OTHER
Incident Date: 05/11/2017
Crash: No
Fire: No
Vehicle Identification Number: 1FADP3F24DL******
Summary

WHILE DRIVING A LOUD STATIC AND POPPING NOISE STARTED HAPPENING COMING FROM THE SPEAKERS. IT STARTLED ME AND I HAD TO PULL OVER ON THE HIGHWAY BECAUSE IT WAS SO LOUD AND HURT MY EARS AND MY CHILD'S EARS. WHEN I PULLED OVER I PUSHED THE BUTTON TO TURN OFF THE RADIO BUT THE NOISE KEPT ON GOING. I THEN TURNED THE CAR OFF AND IT WAS STILL MAKING THE LOUD NOISES. WE GOT OUT THE CAR BECAUSE IT WAS VERY LOUD AND OVER WHELMING AND WAITED UNTIL IT STOPPED. WHEN WE GOT BACK IN AND I STARTED THE CAR UP THE RADIO SEEM TO BE FINE. I WAS WRONG. IT HAPPEN AGAIN THIS TIME I TURNED THE CAR OFF AND HAD TO OPEN THE DOOR AND WHEN I STARTED IT BACK UP IT WAS FINE. THE RADIO KEPT DOING THIS AND THE LOUD NOISES ARE VERY SCARY AND COULD CAUSE SOME ONE TO BE STARTLED WHILE DRIVING AND CAUSE AN ACCIDENT OR FOR THOSE OF US THAT MAY HAVE SOMEONE WITH A DISABILITY LIKE AUTISM THAT LOUD NOISES CAN HAVE A NEGATIVE AFFECT / REACTION ON IS NOT HEALTHY. THERE ARE SEVERAL VIDEOS ON THE INTERNET THAT WILL SHOW THIS IS HAPPENING TO SEVERAL PEOPLE AND FORD ISN'T DOING ANYTHING BUT FORCING US TO PAY TO HAVE THE WHOLE HEAD UNIT REPLACED AND WE CANT AFFORD THAT. THEY SHOULD CONSIDER THIS A SAFETY ISSUE AS LOUD AS THE STATIC AND POPPING GETS PLUS IT KEEPS GOING EVEN AFTER THE CAR IS OFF. I CALLED THE DEALERSHIP AND THE PLACE WHERE I GOT MY CAR TO SEE WHAT CAN BE DONE AND THEY SAY I HAVE TO PAY FOR IT TO BE REPLACED AND I DONT HAVE MONEY TO PAY FOR THE DIAGNOSTIC AND DEDUCTIBLE TO HAVE IT FIXED.

07/24/2017
Components: POWER TRAIN
Incident Date: 07/08/2015
Crash: No
Fire: No
Vehicle Identification Number: 1FADP3K24DL******
Summary

THE TRANSMISSION WOULD NOT GO INTO GEAR WHILE I WAS IN DANGEROUS TRAFFIC. THE TRANSMISSION STOPPED FUNCTIONING WITH NO WARNING WHATSOEVER. IT SCARES ME TO KNOW THIS COULD HAPPEN AT ANY TIME, DURING ANY DRIVING CONDITION. YET IT IS WHAT I OWN. I THOUGHT THE CAR HAD AN AUTOMATIC TRANSMISSION WHEN I PURCHASED IT. I WAS WRONG IT IS AN AUTOMATED MANUAL. THIS OCCURRED AROUND 32K MILEAGE. THE DEALER FIXED IT, BUT WOULD REFUSED A REPAIR RECEIPT WHEN REQUESTED. I WAS LUCKY I WAS ON A CITY STREET WHEN THE INCIDENT OCCURRED. HAD I KNOWN, I WOULD NEVER HAVE PURCHASED WITH MY LABOR.

07/22/2017
Components: ELECTRICAL SYSTEM,FUEL/PROPULSION SYSTEM
Incident Date: 07/21/2017
Crash: No
Fire: No
Vehicle Identification Number: 1FADP3F25DL******
Summary

CAR WON'T START AFTER REFUELING.... TAKES SEVERAL ATTEMPTS TO CRANK BEFORE BARELY FIRING UP, RANDOM ROUGH IDLE AND RPMS WILL DROP AND THE CAR WILL STALL FOR NO REASON. ALL PROBLEMS WITH IDLE WILL COME AND GO, IT WILL RUN FINE FOR A BIT, THEN THE IDLE PROBLEM WILL COME BACK. THE PROBLEM CRANKING THE CA RAFTER PUTTING GAS IN IS EVERY TIME I GET GAS.

07/16/2017
Components: ENGINE
Incident Date: 07/23/2015
Crash: No
Fire: No
Vehicle Identification Number: 1FADP3F27DL******
Summary

TRANSMISSION LAGS, SHIFTS ROUGH, JERKS, AND HESITATES ESPECIALLY WHEN PULLING FROM A LIGHT OR TURNING INTO ENTER ROADWAY. DEFECTIVE TRANSMISSION CLUTCH. RECENT CLASS ACTION SUITES SETTLED ON THIS WITH FORD CO. NO RECALL AT THIS TIME. I HAD PURCHASED THIS CAR FROM THE DEALER IN 2014. I HAVE HAD TO VISIT THE DEALERSHIP MAINTAIN 6 TIMES. IT HAS HAD TRANSMISSION CONTROL MODULE WAS ADJUSTED AND THEN REPLACED. ALSO, THE TRANSMISSION CLUTCH ADJUSTMENT AND THEN REPLACED. THESE ATTEMPTS ONLY WORK TEMPORARILY. THE DEALER TREATS ME LIKE I AM MAKING THIS UP, HOWEVER, THERE IS PLENTY OF INFORMATION AVAILABLE ONLINE WITH REGARD TO THIS ISSUE. THERE WAS A RECENT (MARCH 27, 2017) CLASS ACTION SUIT SETTLED IN CALIFORNIA FOR THIS EXACT PROBLEM. I HAVE ALL OF MY DOCUMENTATION FOR THE MAINTENANCE OF THE VEHICLE. THE MANUFACTURE HAS ADMITTED TO THE ISSUE AND EXTENDED MY WARRANTY ON THE TRANSMISSION, HOWEVER, THAT IS NOT SUFFICIENT AS IT WILL CONTINUE TO HAVE THIS PROBLEM AND I HAVE LOST SIGNIFICANT USE, VALUE, AND TIME RELATED TO MAINTAINING THE CAR TO FUNCTION PROPERLY.

07/13/2017
Components: STEERING
Incident Date: 07/13/2017
Crash: No
Fire: No
Vehicle Identification Number: 1FADP3F26DL******
Summary

I RECEIVED A "STEERING ASSIST FAULT" WHILE TURNING ON MY CAR (IT WAS PARKED AT THE TIME) STEERING ASSIST FAULT. THE MILAGE IS 64K AND THE REST OF THE CAR IS IN GOOD SHAPE. HOWEVER, WITHOUT WARNING NOR FORESEEABLE CAUSE TO THIS ISSUE. WHEN THE WARNING LIGHT CAME ON, I HAD LITTLE CONTROL OVER THE STEERING. UPON RESEARCH THERE ARE ALREADY VARIOUS COMPLAINTS WITH THE SAME VEHICLE ALL OF WHICH HAS HAPPENED EITHER THE CAR IN MOTION OR MERELY PARKED. THE COST ASSOCIATED WITH THIS KNOWN ISSUE THAT THE MANUFACTURER HAS PROVEN THROUGH VARIOUS SOURCES IS UNETHICAL. I AM FILING THIS COMPLAINT BECAUSE OF THE POSSIBLE MONETARY LOSS TO MYSELF, AND HIGH RISK NATURE OF THIS ISSUE THAT COULD CAUSE POSSIBLE INJURY.

07/13/2017
Components: LATCHES/LOCKS/LINKAGES
Incident Date: 09/02/2016
Crash: No
Fire: No
Vehicle Identification Number: 1FADP3K25DL******
Summary

TL* THE CONTACT OWNS A 2013 FORD FOCUS. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 16V643000 (LATCHES/LOCKS/LINKAGES); HOWEVER, THE PARTS TO DO THE REPAIR WERE UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE VEHICLE WAS TAKEN TO NATCHITOCHES FORD LINCOLN (7501 HIGHWAY 1 BYPASS, NATCHITOCHES, LA 71457, (318) 352-3677) WHERE IT WAS CONFIRMED THAT THE PARTS WERE NOT AVAILABLE FOR THE RECALL REMEDY. THE MANUFACTURER WAS NOT NOTIFIED. THE CONTACT HAD NOT EXPERIENCED A FAILURE. PARTS DISTRIBUTION DISCONNECT.

07/12/2017
Components: SEAT BELTS
Incident Date: 07/10/2017
Crash: No
Fire: No
Vehicle Identification Number: 1FADP3N26DL******
Summary

MY DRIVER SEAT BELT DOES NOT RETRACT AT ALL WHEN I GET OUT. I FEEL LIKE IT IS A SAFETY HAZARD BECAUSE IF IT DOESN'T RETRACT WHEN I UNBUCKLE IT WON'T RESTRAIN IN A CAR ACCIDENT. IT SHOULD BE A RECALL. BECAUSE SOMEONE COULD GET WHIPLASH. THE DEALERSHIP I TOOK IT TO SAYS IT'S NOT COVERED UNDER MY BASIC FORD EXTENDED WARRANTY. IT SHOULD BE FREE OF CHARGE TO REPLACE.

07/11/2017
Components: POWER TRAIN
Incident Date: 06/20/2017
Crash: No
Fire: No
Vehicle Identification Number: 1FADP3K27DL******
Summary

TRANSMISSION/DUAL CLUTCH HAS BEEN REPLACED. GOING IN FOR A SECOND ASSESSMENT. CAR SHUTTERS SEVERELY DURING ACCELERATION AND HAS A DELAY. THIS IS A SAFETY ISSUE, AS THE CAR DOES NOT ACCELERATE AS INTENDED WHEN CHANGING LANES, MERGING ONTO INTERSTATE, ETC. THIS PROBLEM OCCURS WHILE THE VEHICLE GOES FROM A STATIONARY POSITION TO IN MOTION.

07/10/2017
Components: POWER TRAIN
Incident Date: 07/10/2017
Crash: No
Fire: No
Vehicle Identification Number: 1FADP3F26DL******
Summary

AT 19,459 MILES, CAR HESITATES AND SPUTTERS WHILE PULLING OUT FROM A STOPPED POSITION. DEALER ATTEMPTED A FIX: (FAULTY CLUTCHES) AT 38,712 MILES, SAME PROBLEM...SAME ATTEMPT AT A FIX. (FAULTY CLUTCHES) AT 57,662, SAME PROBLEM...DEALER REPLACED "CLUTCHES". ON JULY 9,2017 AT 66,558, CAR STOPPED ON THE STREET WHILE BEING DRIVEN, WOULD NOT GO IN TO GEAR AT ALL. THE PROBLEM ESCALATED FROM DIFFICULTY PULLING OUT INTO TRAFFIC TO CAR STOPPING IN TRAFFIC. I HAVE INVOICES FOR "REPAIRS" TO CLUTCHES. VEHICLE TOWED TO DEALER . FAULTY CLUTCHES ?

07/10/2017
Components: POWER TRAIN
Incident Date: 11/11/2016
Crash: No
Fire: No
Vehicle Identification Number: 1FADP3J21DL******
Summary

VEHICLE HESITATES TO GO AFTER COMING TO A STOP. IT JERKS SHUDDERS AND DOESN'T FEEL LIKE IT HAS ENOUGH POWER TO MOVE THE VEHICLE AFTER IT STOPS.

07/10/2017
Components: ELECTRICAL SYSTEM
Incident Date: 06/21/2017
Crash: No
Fire: No
Vehicle Identification Number: 1FADP3F26DL******
Summary

THE BODY CONTROL MODULE FAILED. AFTER ONLY 4 YEARS AND 53K MILES ON THE ROAD THE BCM SIMPLY STOPPED WORKING. THE CAR WAS NOT SHOWING ANY OF THE SIGNS OF A FAILING BCM (ELECTRICAL GLITCHES, ENGINE ISSUES, ETC.). AS FAR AS I KNEW, UNTIL THE COMPONENT FAILED THE CAR WAS IN PERFECT CONDITION. THE CAR WAS PARKED OUTSIDE MY OFFICE WHEN THE PART FAILED. WHEN I MADE MY 20 MINUTE COMMUTE TO WORK AROUND 7:30AM IT OPERATED FINE. WHEN I RETURNED TO THE VEHICLE AROUND 5PM THE KEY FOB WOULD NOT WORK, THE INSTRUMENTATION PANEL WOULD NOT LIGHT UP AND THE ENGINE WOULD NOT TURN OVER. I TRIED JUMPING THE BATTERY MULTIPLE TIMES WITH NO IMPROVEMENT. THE CAR WAS COMPLETELY DEAD. WE HAD TO MANUALLY OVERRIDE THE BRAKES JUST TO GET THE CAR LOADED ONTO A TOW TRUCK. MECHANICS SPENT MORE THAN 4 HOURS LOOKING OVER THE VEHICLE TO DETERMINE THE SOURCE OF THE ISSUE. AFTER MULTIPLE TESTS THEY DETERMINED THAT THE TCM WAS WORKING FINE (FORD ISSUED A CSP FOR TCMS ON THIS BUILD) AND THAT THE BCM FAILED. THEY TOLD ME THAT TYPICALLY A BCM WILL FAIL IF THERE IS AN ACCIDENT, WATER DAMAGE OR A SHORT, BUT THEY ALSO CONFIRMED THAT THIS VEHICLE SHOWED NO SIGNS THE FAILURE WAS CAUSED BY THESE PROBLEMS. THEY ALSO TOLD ME THAT THE PART CAN FAIL WITH AGE, HOWEVER, THIS IS A NEWER MODEL YEAR WITH RELATIVELY LOW MILEAGE. WHILE I WAS FORTUNATE THAT MY CAR FAILED WHEN THE CAR WAS PARKED, I WORRY THAT OTHER DRIVERS MAY NOT BE SO LUCKY. IT SOUNDS LIKE THIS PART COULD FAIL WHILE THE VEHICLE IS IN MOTION, AND IF IT DOES, CAN CAUSE ENGINE PROBLEMS AND RESULT IN SUDDEN DANGEROUS DRIVING CONDITIONS. THIS IS EVEN MORE CONCERNING KNOWING THAT THERE ARE OTHER VEHICLES OUT THERE WITH THIS VERSION OF BCM AND THAT THEY CAN FAIL PREMATURELY TOO.

07/09/2017
Components: POWER TRAIN
Incident Date: 07/16/2014
Crash: No
Fire: No
Vehicle Identification Number: 1FADP3K21DL******
Summary

MY 2013 FORD FOCUS HAS A BAD TRANSMISSION SHUDDER THAT HAPPENS MOSTLY WHEN STARTING OUT FROM A DEAD STOP AND THE TRANSMISSION IS SHIFTING FROM 1ST TO 2ND GEAR . AT TIMES IT SHUDDERS AND SHAKES SO BAD WHEN STARTING OUT THE VEHICLE WILL ACTUALLY DELAY AND STOP MOVING MOMENTARILY WHILE THE TRANSMISSION IS SHAKING AND SHUDDERING. IT IS VERY DANGEROUS WHEN THIS HAPPENS WHILE CROSSING A HWY OR TRYING TO GO THROUGH A BUSY INTERSECTION AND THE VEHICLE STOPS MOVING AND JUST SITS THERE AND SHAKES FOR A SECOND OR TWO. THE LAST TIME THIS HAPPENED IT SCARED MY WIFE SO BAD SHE NOW REFUSES TO DRIVE THE VEHICLE ANYMORE AND DOESNT REALLY CARE TO RIDE IN IT ANYMORE EVEN WHEN I'M DRIVING. HAD IT TO THE DEALER ABOUT 5 OR 6 TIMES FOR THIS PROBLEM AND THEY REPLACED THE CLUTCHES IN THE TRANSMISSION ONCE AND RE FLASHED THE COMPUTER A NUMBER OF TIMES AND WHILE THAT DID HELP FOR A SHORT TIME AFTER THESE REPAIRS IT ALWAYS STARTS SHUDDERING AGAIN. FORD SAYS THIS IS NORMAL FOR THE TRANSMISSION TO SHUDDER AND SHAKE SO IF ITS NORMAL WHY DOESNT IT DO IT ALL THE TIME AND WHY DID THE NEW CLUTCHES COMPLETELY TAKE CARE OF THE SHUDDER FOR ABOUT 6 MONTHS?? I WOULD LIKE TO MEET THE ENGINEER THAT DESIGNED THIS TRANSMISSION AND HAVE HIM TELL ME THIS IS NORMAL TO MY FACE AFTER TAKING HIM FOR A RIDE IN THIS VEHICLE.

07/06/2017
Components: POWER TRAIN,FUEL/PROPULSION SYSTEM
Incident Date: 07/04/2017
Crash: No
Fire: No
Vehicle Identification Number: 1FADP3K22DL******
Summary

I WAS DRIVING HOME GOING ABOUT 65 MPG IN A STRAIGHT LINE ON THE HIGHWAY AND THE CAR LOST PROPULSION, STARTED DECELERATING. I PULLED OF TO THE SIDE OF THE ROAD AS FAST AS POSSIBLE AND THE CAR WOULDN'T CHANGE GEARS, AND STALLED (LIKE WHAT HAPPENS WHEN YOU DON'T DEPRESS THE CLUTCH). THIS IS THE SECOND TIME THIS HAPPENED, THE FIRST TIME THEY REPROGRAMMED THE TCM CLAIMING THAT WAS THE CAUSE. THIS TIME THEY ARE CLAIMING THE FUEL PUMP IS THE CAUSE, THOUGH I AM SKEPTICAL.

07/03/2017
Components: FUEL/PROPULSION SYSTEM
Incident Date: 06/23/2017
Crash: No
Fire: No
Vehicle Identification Number: 1FADP3F27DL******
Summary

CHECK ENGINE LIGHT CAME ON WITH NO OTHER SYMPTOMS, DEALER REPLACED PURGE VALVE. ONE YEAR LATER CHECK ENGINE LIGHT CAME ON AGAIN, BUT OCCASIONALLY TURNED OFF AND BACK ON AGAIN (EVERY FEW DAYS) BETWEEN APPOINTMENTS WITH DEALER. PURGE VALVE REPLACED AGAIN AND CHECK ENGINE LIGHT CAME ON AS I WAS LEAVING DEALER CODE 0420. RETURNED TO DEALER AND PROBLEM WAS DIAGNOSED FINALLY AS PARTIALLY COLLAPSED FUEL TANK (DIFFICULT TO SEE UNLESS CAR WAS ON A LIFT.) DEALER RECOMMENDS REPLACING FUEL TANK, FUEL PUMP, EVAP CAN AND OTHER ASSOCIATED PARTS. BESIDES THE CHECK ENGINE LIGHT THE ONLY SYMPTOM IS OCCASIONAL LACK OF POWER WHEN ACCELERATING. THE PROBLEM IS THAT THIS SYMPTOM IS SOMEWHAT SIMILAR TO THE "SHUDDER" PROBLEM FIXED BY REPLACING THE CLUTCH ASSEMBLY. SO, HAVING RECENTLY DONE THAT CLUTCH ASSEMBLY REPLACEMENT THIS FELT LIKE A SHADOW OF THE FORMER PROBLEM AND I IGNORED THE ISSUE UNTIL I GOT THE CHECK ENGINE LIGHTS. I CONTACTED FORD DIRECTLY TO SEE IF THEY WOULD REIMBURSE FOR THE EXPENSIVE REPAIRS. THEY HAVE NOT ISSUED A RECALL AND I AM PAST THE BUMPER TO BUMPER WARRANTY SO THEY WOULD NOT ASSIST...THEY WERE VERY POLITE, BUT UNWILLING TO PAY. ADDITIONAL NOTE ON THE CHECK ENGINE LIGHT: THE CHECK ENGINE LIGHT, WHEN IT CAME ON, WOULD USUALLY STAY ON FOR A FEW DAYS AND THEN EITHER LATE AT NIGHT OR EARLY IN THE MORNING I WOULD FIND THAT IT WAS OFF. AND IT WOULD STAY OFF FOR A FEW DAYS AT A TIME AS WELL. MY ASSUMPTION WAS THAT IT WAS SOMEHOW RELATED TO THE AMBIENT TEMPERATURE OF MY VEHICLE (WHICH IS BLACK) BECAUSE THE LIGHT WAS MORE LIKELY TO BE OFF WHEN IT WAS COOL AND DARK OR OVERCAST. I AM LISTING THE DATE AS JUNE 2017 BUT THE PROBLEM, AT LEAST AS REGARDS THE PURGE VALVE, BEGAN A YEAR EARLIER. BUT THE INTERMITTENT CHECK ENGINE LIGHTS AND SECOND PURGE VALVE REPLACEMENT AND CURRENT FUEL TANK COLLAPSE BEGAN IN JUNE 2017

07/02/2017
Components: STEERING
Incident Date: 05/26/2017
Crash: No
Fire: No
Vehicle Identification Number: 1FADP3F21DL******
Summary

MY ELECTRONIC POWER STEERING IS BEGINNING TO MAKE NOISE. IT WILL EVENTUALLY FAIL AND CAUSE LOSS OF POWER STEERING. THE DEALERSHIP SAID IT WAS THE POWER STEERING MODULE. TO FIX IT, THEY WOULD HAVE TO REPLACE THE ENTIRE RACK AND PINION AT CONSIDERABLE COST. I NOTICED THAT FORD RECALLED MORE EXPENSIVE MODELS FOR THE POWER STEERING. WHY WON'T THEY RECALL MY CAR?

06/28/2017
Components: UNKNOWN OR OTHER
Incident Date: 06/27/2017
Crash: No
Fire: No
Vehicle Identification Number: 1FADP3F23DL******
Summary

THE DRIVER SIDE DOOR LATCH WILL NOT ENGAGE LEAVING THE DOOR OPEN AT ALL TIMES.

06/28/2017
Components: STRUCTURE
Incident Date: 04/17/2017
Crash: No
Fire: No
Vehicle Identification Number: 1FADP3F2XDL******
Summary

AFTER TAKING MY CAR INTO THE FORD DEALERSHIP TO HAVE MY TRANSMISSION TROUBLE SHOOTED. THEY DID NOT DO ANYTHING TO REPAIR THE JERKING THE TRANSMISSION DOES DURING THE COURSE OF OPERATION. ALSO I WAS TOLD I HAVE A RECALL ON LATCHES THAT THEY DO NOT HAVE PARTS FOR TO PREFORM THE RECALL.

06/27/2017
Components: ENGINE AND ENGINE COOLING
Incident Date: 06/17/2017
Crash: No
Fire: No
Vehicle Identification Number: 1FADP3F2XDL******
Summary

TL* THE CONTACT OWNS A 2013 FORD FOCUS. WHILE THE CONTACT'S DAUGHTER WAS DRIVING 70 MPH, THE DRIVER HEARD A LOUD SCRAPING SOUND FROM UNDERNEATH THE VEHICLE. THE VEHICLE WAS TAKEN TO NORTH BROTHERS FORD (33300 FORD RD, WESTLAND, MI 48185) WHERE IT WAS DIAGNOSED THAT THE MUFFLER DETACHED FROM THE REST OF THE VEHICLE AND WAS DRAGGING ON THE ROAD. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE AND STATED THAT THEY WOULD NOT ASSIST BECAUSE THE VEHICLE WAS NO LONGER UNDER WARRANTY. THE APPROXIMATE FAILURE MILEAGE WAS 19,000.

06/23/2017
Components: VISIBILITY/WIPER
Incident Date: 06/23/2017
Crash: No
Fire: No
Vehicle Identification Number: 1FADP3K27DL******
Summary

WHILE DRIVING DOWN THE ROAD, THE WINDSHIELD WIPERS TURN ON BY THEMSELVES, WITH NO INPUT FROM ME. CANNOT TURN THEM OFF WITH THE SWITCH. THEY STAY ON EVEN AFTER THE CAR IS TURNED OFF AND THE KEY IS REMOVED.

06/19/2017
Components: UNKNOWN OR OTHER
Incident Date: 06/18/2017
Crash: No
Fire: No
Vehicle Identification Number: 1FADP3F28DL******
Summary

CAR LATCH ON FORD FOCUS2013 WONT LET CAR DOOR CLOSE. I LEFT THE STORE AND NOTICED THAT THE AIR WAS COMING INTO THE CAR AS IF A WINDOW WAS OPEN. WHEN I GOT HOME MY DOOR WOULD NOT CLOSE.

06/15/2017
Components: POWER TRAIN
Incident Date: 06/12/2017
Crash: No
Fire: No
Vehicle Identification Number: 1FADP3K22DL******
Summary

I BOUGHT MY CAR IN DECEMBER OF 2014, CERTIFIED PREOWNED. AFTER HAVING THE CAR FOR NOT EVEN A FULL MONTH, I RECEIVED A CALL THAT I HAD A CLUTCH THAT CAME IN TO THEIR SERVICE DEPARTMENT. I HAD NOT ORDERED ONE, NOR DID I KNOW THE CAR NEEDED ONE AT TIME OF PURCHASE. SINCE THEN I HAVE BEEN THROUGH 3 CLUTCHES AND THE FOURTH WAS JUST ORDERED MONDAY JUNE 12, 2017. EVERY 15,000 MILES THE CAR BEGINS TO SHUDDER AND EXPERIENCE SHIFTING HESITATION. THIS IS EXTREMELY UNNERVING, ESPECIALLY WHEN IT ONLY DOES IT WHEN TAKING OFF FROM A STOP OR WHEN ACCELERATING AFTER SLOWING DOWN FOE SAY A RED LIGHT THAT JUST TURNED GREEN. IT DOESN'T MAKE ME FEEL SAFE, I'VE HAD MULTIPLE INSTANCES WHERE THIS HAS CAUSED NEAR COLLISIONS WHEN PULLING OUT INTO TRAFFIC BECAUSE THE CAR ESSENTIALLY STALLS OUT AND I STOP MOVING. FORD HAS NOT ISSUED A RECALL FOR THIS AND THIS IS MY THIRD YEAR EXPERIENCING THESE PROBLEMS. I DON'T WANT TO PAY FOR SOMETHING THAT IS THE MANUFACTURERS RESPONSIBILITY. I GOT A RECALL FOR SOMETHING TRIVIAL, DOOR LATCHED, BUT NOT THW HUGE SAFETY PROBLEM THAT IS MY CLUTCH FAILING. THE DEALER ALSO STATED ON A 07/16/16 INVOICE THAT THIS IS A RECALL ITEM, BUT I'M STILL PAYING FOR IT. I HAVE ALL PRIOR INVOICES OF ALL CLUTCH WORK DONE

06/14/2017
Components: POWER TRAIN
Incident Date: 05/31/2017
Crash: No
Fire: No
Vehicle Identification Number: 1FADP3F23DL******
Summary

TL* THE CONTACT OWNS A 2013 FORD FOCUS. THE CONTACT STATED THAT THE VEHICLE DID NOT ACCELERATE WHEN THE ACCELERATOR PEDAL WAS DEPRESSED. THE CONTACT HAD TO DEPRESS THE ACCELERATOR PEDAL SEVERAL TIMES IN ORDER FOR THE VEHICLE TO MOVE. THE CONTACT STATED THAT THE VEHICLE HAD FOUR TRANSMISSIONS AND THREE CLUTCHES REPLACED BY MOON FORD (5304 UNIVERSITY BOULEVARD IN MOON, PENNSYLVANIA), BUT THE FAILURE WAS NOT CORRECTED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 49,000.

06/14/2017
Components: STRUCTURE
Incident Date: 06/13/2017
Crash: No
Fire: No
Vehicle Identification Number: 1FADP3F23DL******
Summary

TL* THE CONTACT OWNS A 2013 FORD FOCUS. WHILE THE VEHICLE WAS PARKED, THE TRUNK DOOR AJAR WARNING INDICATOR ILLUMINATED AND THE TRUNK DOOR DID NOT CLOSE. THE CONTACT DID NOT TAKE THE VEHICLE TO THE DEALER OR AN INDEPENDENT MECHANIC FOR DIAGNOSTIC TESTING. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 45,000.

06/13/2017
Components: POWER TRAIN
Incident Date: 06/13/2017
Crash: No
Fire: No
Vehicle Identification Number: 1FADP3F23DL******
Summary

EXPERIENCED CLUTCH SHUDDERING ISSUE. HAVE HAD THE TCM REFLASHED AT LEAST TWICE AND HAVE HAD THE DUAL CLUTCH REPLACED TWICE IN LESS THAN 10K MILES.

06/09/2017
Components: POWER TRAIN,ELECTRICAL SYSTEM
Incident Date: 06/01/2017
Crash: No
Fire: No
Vehicle Identification Number: 1FADP3F24DL******
Summary

TL* THE CONTACT OWNS A 2013 FORD FOCUS. WHILE DRIVING AT UNKNOWN SPEEDS, THE VEHICLE STALLED WITHOUT WARNING AND WAS UNABLE TO RESTART. THE VEHICLE WAS TOWED TO EDD ROGERS VALLEY FORD (LOCATED AT 111 AUTO LN, SPARGA, TN 38583, (931) 738-2311) WHERE IT WAS DIAGNOSED WITH A FAULTY TRANSMISSION CONTROL MODULE THAT NEEDED REPLACEMENT. THE CONTACT STATED THAT THE MODULE WAS REPLACED AT NO COST TO HER. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE AND REFERRED THE CONTACT TO NHTSA. THE FAILURE MILEAGE WAS UNKNOWN.

06/06/2017
Components: VISIBILITY/WIPER
Incident Date: 06/05/2017
Crash: No
Fire: No
Vehicle Identification Number: 1FADP3F29DL******
Summary

TL* THE CONTACT OWNS A 2013 FORD FOCUS. THE CONTACT STATED THAT WHILE THE VEHICLE WAS PARKED, THE WINDSHIELD WIPERS ACTIVATED INDEPENDENTLY AND CONTINUED TO STAY ON EVEN AFTER THE CONTACT TURNED OFF THE VEHICLE. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC, WHO DIAGNOSED THAT THE AN ELECTRICAL SHORT IN THE WINDSHIELD WIPER MODULE CAUSED THE WIPER BLADES TO FAIL TO RESPOND AND ADVISED THE CONTACT TO TAKE THE VEHICLE TO A DEALER. THE VEHICLE WAS TAKEN TO BILLY HOWELL FORD LINCOLN 1805 ATLANTA HWY, CUMMING, GA 30040 WHERE THE DEALER STATED THAT THE VEHICLE WAS NOT UNDER RECALL BUT OFFERED TO DIAGNOSE THE VEHICLE. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 70,000.

06/02/2017
Components: LATCHES/LOCKS/LINKAGES
Incident Date: 06/02/2017
Crash: No
Fire: No
Vehicle Identification Number: 1FADP3E21DL******
Summary

TL* THE CONTACT OWNS A 2013 FORD FOCUS. WHILE THE VEHICLE WAS STATIONARY, THE DRIVER'S SIDE DOOR WOULD NOT LOCK WHEN PROMPTED. THE CONTACT RECEIVED A RECALL NOTIFICATION PER NHTSA CAMPAIGN NUMBER: 16V643000 (LATCHES/LOCKS/LINKAGES) THAT DIRECTLY APPLIED TO THE FAILURE. THE DEALER AND MANUFACTURER WERE NOT MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS APPROXIMATELY 36,000.

05/26/2017
Components: UNKNOWN OR OTHER
Incident Date: 05/26/2017
Crash: No
Fire: No
Summary

MOON/SUNROOF SHATTERED WHILE DRIVING- NO VEHICLES, ROCKS OR OTHER OBSTRUCTIONS WERE NEAR

05/18/2017
Components: POWER TRAIN
Incident Date: 05/10/2017
Crash: No
Fire: No
Vehicle Identification Number: 1FADP3F20DL******
Summary

WHEN ACCELERATING AFTER BEING COMPLETELY STOPPED VEHICLE HAS A DELAYED ACCELERATION. AT TIMES WHEN I AM COMING TO A STOP THE VEHICLE LURCHES FORWARD LIKE I HAVE MY FOOT ON THE GAS. I HAVE HAD THE CLUTCH REPLACED SEVERAL TIMES DUE TO THE RECALL AND ITS NEVER FIXED THE PROBLEM AND NOW FORD IS REFUSING TO FIX UNDER THE RECALLS EXTENDED WARRANTY. I AM WORRIED THAT I MAY HIT SOMEONE WHEN PRESSING THE BRAKE AND THE CAR JERKS FORWARD OR SOMEONE MAY HIT ME WHEN TAKING OFF FROM A STOP BECAUSE MY VEHICLE WILL NOT GO.

05/17/2017
Components: POWER TRAIN
Incident Date: 04/14/2017
Crash: No
Fire: No
Vehicle Identification Number: 1FADP3F2XDL******
Summary

TL* THE CONTACT OWNS A 2013 FORD FOCUS. WHILE DRIVING UNKNOWN SPEEDS, THE VEHICLE SHUTTERED WHEN ACCELERATING AND THE TRACTION CONTROL AND TRANSMISSION WARNING INDICATORS ILLUMINATED AND FLASHED. THE DEALER DIAGNOSED THAT AN UNKNOWN MODULE NEEDED TO BE REPLACED. THE VEHICLE WAS REPAIRED, BUT THE FAILURE PERSISTED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS 70,000.

05/16/2017
Components: POWER TRAIN,ELECTRICAL SYSTEM,FUEL/PROPULSION SYSTEM
Incident Date: 05/16/2017
Crash: No
Fire: No
Vehicle Identification Number: 1FADP3F2XDL******
Summary

AFTER PURCHASING THE VEHICLE BRAND NEW IN JUNE 2013, THE CAR WOULD STALL/JERK/GRIND WHEN TRYING TO TAKE OFF AFTER BEING STOPPED AT A RED LIGHT OR STOP SIGN, OR JUST ACCELERATING TO INCREASE SPEED. HAD TO TAKE IT IN TO THE DEALER TO HAVE THE CLUTCH REPAIRED AND EVEN AFTER THIS WAS PERFORMED, IT STILL JERKS, ESPECIALLY WHEN THE AIR CONDITIONER IS ON. IN JANUARY 2016, HAD TO TAKE IT TO THE DEALER TO REPROGRAM THE PCM/TCM AND PERFORM CLUTCH WHICH WAS THE 15B22 SOFTWARE UPDATE ISSUED BY FORD MOTOR COMPANY. AFTER 36,000 MILES THE HORN STOPPED WORKING. AFTER 65,000 MILES THE CHECK ENGINE LIGHT TURNED ON AND AFTER TAKING IT TO THE DEALER, WAS TOLD IT HAD A CODE P0456 WHICH IS A SMALL EVAP LEAK PRESENT. SINCE IT'S NOT UNDER WARRANTY, I HAVE TO PAY $119 JUST TO DIAGNOSE THE PROBLEM. NOW I HAVE A SAFETY RECALL NOTICE 16S30 WHICH STATES IT MAY BE POSSIBLE THAT MY SIDE DOOR LATCH MAY BREAK, WHICH MAY MAKE THE DOOR DIFFICULT TO LATCH. ALL THIS ON A VEHICLE THAT IS UNDER 100,000 MILES AND ALMOST 4 YEARS OLD.

05/15/2017
Components: SEAT BELTS
Incident Date: 05/01/2017
Crash: No
Fire: No
Vehicle Identification Number: 1FADP3F26DL******
Summary

TL* THE CONTACT OWNS A 2013 FORD FOCUS. WHILE OPERATING THE VEHICLE, THE DRIVER SIDE SEAT BELT BUCKLE WOULD NOT LOCK. THE VEHICLE WAS TAKEN TO THE DEALER WHERE IT WAS DIAGNOSED THAT THE BUCKLE RECEIVER WAS FAULTY AND NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 82,000.

05/12/2017
Components: ELECTRICAL SYSTEM,UNKNOWN OR OTHER
Incident Date: 05/11/2017
Crash: No
Fire: No
Vehicle Identification Number: 1FADP3K27DL******
Summary

THIS CAR EXPERIENCES SUDDEN LOSS OF POWER LEADING TO THE INABILITY TO ACCELERATE OR EVEN MOVE THE VEHICLE FOR VARYING LENGTHS OF TIME. THIS IS LEFT ME STRANDED IN DANGEROUS SITUATIONS THREE TIMES. TWICE I WAS IN TRAFFIC (COMING OFF THE I-95 NORTH AND NEEDING TO MERGE MY EXIT, THEN WHEN STOPPED AT A RED LIGHT IN A LEFT TURN LANE) . MOST RECENTLY THE VEHICLE WOULD NOT START UP AFTER BEING IN A PARKED. IN THE LATTER EPISODE JUMP-STARTS DID NOT HELP. WHILE THE DASH LIGHTS EVENTUALLY CAME ON, AND THE WINDSHIELD WIPERS WERE ABLE TO MOVE ONE TO TWO TIMES AND THEN DIED, THE ENGINE SIMPLY WOULD NOT TURN OVER. INITIAL EVALUATIONS BY THE DEALER FOR AN ENGINE LIGHT GAVE AN "OVERSPEED CODE" WHICH WAS NOT RELEVANT TO DRIVING CONDITIONS.

05/11/2017
Components: POWER TRAIN
Incident Date: 05/08/2017
Crash: Yes
Fire: No
Vehicle Identification Number: 1FADP3R42DL******
Summary

THE CAR AUTOMATICALLY ACCELERATED WHILE PARKING PERPENDICULAR IN A PARKING STRUCTURE; DRIVER HAD SLOWED/BRAKED, TO 5 MILES OR LESS, TO PARK AND TAKEN HER FOOT OFF THE GAS AND PRESSED THE BRAKE. ABRUPTLY THE CAR ACCELERATED AND THE CAR CRASHED INTO THE WALL IN FRONT WITH THE DRIVER AIR BAGS ACTIVATED AND FRONT BUMPER CRUSHED.

05/11/2017
Components: STRUCTURE,LATCHES/LOCKS/LINKAGES
Incident Date: 09/02/2016
Crash: No
Fire: No
Vehicle Identification Number: 1FADP3E25DL******
Summary

TL* THE CONTACT OWNS A 2013 FORD FOCUS. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 16V643000 (LATCHES/LOCKS/LINKAGES); HOWEVER, THE PART TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE. THE CONTACT ALSO STATED THAT THE WEATHER STRIPPING ON THE FRONT DRIVER'S SIDE FAILED AND WAS REPLACED EVERY SIX MONTHS. THE VEHICLE WAS TAKEN TO THE DEALER WHERE THE STRIPPING WAS REPLACED, BUT THE FAILURE RECURRED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURES AND REFERRED THE CONTACT TO THE DEALER. THE FAILURE MILEAGE WAS APPROXIMATELY 2,000. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.

05/11/2017
Components: POWER TRAIN
Incident Date: 05/09/2017
Crash: No
Fire: No
Vehicle Identification Number: 1FADP3F22DL******
Summary

THE TRANSMISSION WENT OUT .THE CAR GAVE ME ABOUT A 60 SECOND WINDOW TO ACT ON IT. THE MESSAGE SAID "TRANSMISSION FAULT ACT NOW" THEN WENT OUT ON ME IN THE MIDDLE OF THE ROAD

05/08/2017
Components: POWER TRAIN,ELECTRICAL SYSTEM,ENGINE
Incident Date: 05/01/2017
Crash: No
Fire: No
Summary

TL* THE CONTACT OWNS A 2013 FORD FOCUS. WHILE DRIVING VARIOUS SPEEDS, THE VEHICLE HESITATED TO ACCELERATE AND SHUTTERED. ON SEVERAL OCCASIONS, THE VEHICLE FAILED TO START. THE CAUSE OF THE FAILURE WAS NOT DIAGNOSED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED. THE CONTACT INDICATED THAT THE VEHICLE WAS PREVIOUSLY REPAIRED FOR THE SAME FAILURE. THE VIN WAS UNKNOWN. THE FAILURE MILEAGE WAS 72,000.

05/08/2017
Components: ELECTRICAL SYSTEM,VEHICLE SPEED CONTROL,ELECTRONIC STABILITY CONTROL
Incident Date: 05/05/2017
Crash: No
Fire: No
Summary

AS I WAS WAITING FOR LIGHT TO TURN GREEN AT A BUSY INTERSECTION MY CAR STALLS. IT WAS ACTING AS IF I HAD PUT MY CAR IN PARK AND ACCELERATE THE GAS. ON MY DASH BOARD I NOTICE THE SYMBOL AS IF MY TRACTION WAS ON. I TURNED MY CAR OFF AND TRIES TO RESTART IT. IT WILL NOT TURN OVER. NOT EVEN MAKING A SOUND. MIND YOU I AM AT A VERY BUSY INTERSECTION. THIS IS SO DANGEROUS ESPECIALLY IF THIS WOULD HAVE HAPPENED ON THE FREEWAY.

05/08/2017
Components: POWER TRAIN,ENGINE
Incident Date: 02/09/2016
Crash: No
Fire: No
Vehicle Identification Number: 1FADP3E27DL******
Summary

TL* THE CONTACT OWNS A 2013 FORD FOCUS. WHILE DRIVING VARIOUS SPEEDS, THE VEHICLE JERKED WHILE THE ACCELERATOR PEDAL WAS DEPRESSED. THERE WERE NO WARNING INDICATORS ILLUMINATED. THE VEHICLE WAS TAKEN TO A DEALER, BUT THE CAUSE OF THE FAILURE COULD NOT BE DIAGNOSED. THE DEALER STATED THAT THE VEHICLE WAS DESIGNED IN THAT MANNER. THE MANUFACTURER WAS NOT NOTIFIED OF THE ISSUE. THE FAILURE MILEAGE WAS UNKNOWN.

05/02/2017
Components: POWER TRAIN
Incident Date: 04/29/2017
Crash: No
Fire: No
Vehicle Identification Number: 1FADP3K26DL******
Summary

VEHICLE IS BACK AT DEALERSHIP FOR 5TH TIME FOR CATASTROPHIC FAILURE IN THE TRANSMISSION. THE CLUTCHES HAVE BEEN REPLACED 3 TIMES AND THE CURRENT FAILURE IS AN ACM MODULE. WE HAVE BEEN ADVISED THAT THEIR IS NOT A PERMANENT FIX FOR THE ISSUES THAT HAVE PLAGUED THIS VEHICLE. THIS PARTICULAR INCIDENT, THE VEHICLE STALLED OUT IN DRIVE THRU LANE. WAS ABLE TO RESTART BUT WARNING LIGHTS TO SERVICE TRANSMISSION CAME ON IMMEDIATELY.

05/01/2017
Components: FUEL/PROPULSION SYSTEM
Incident Date: 04/25/2017
Crash: No
Fire: No
Vehicle Identification Number: 1FADP3J23DL******
Summary

ENGINE STOPS AT DRIVING SPEED, RENDERING THE STEERING VERY DIFFICULT. THE DEALER MECHANIC SAID THE FUEL TANK COLLAPSED AND THIS IS A COMMON PROBLEM WITH THIS CAR . SOMEHOW THIS IS NOT DEEMED BY FORD A SAFETY ISSUE.

04/30/2017
Components: FUEL/PROPULSION SYSTEM
Incident Date: 04/15/2017
Crash: No
Fire: No
Vehicle Identification Number: 1FADP3K29DL******
Summary

MY CHECK ENGINE LIGHT CAME ON AS I WAS DRIVING DOWN THE ROAD AND THE CAR FELT LIKE IT WAS STALLING A BIT AND/OR LOSING POWER. THE VERY NEXT DAY, I FILLED UP MY CAR W/ 11 OR 12 GALLONS OF GAS THEN MY ENGINE IMMEDIATELY HAD TROUBLE STARTING. I KNEW MY BATTERY NEEDED TO BE REPLACED AS I HAVE OWNED THE CAR FOR 3+ YEARS AND HAVE YET TO REPLACE THE BATTERY. IT TOOK 4 TRIES FOR MY ENGINE TO START THEN I DROVE TO AN AUTO PARTS STORE THAT WAS CONVENIENTLY ACROSS THE STREET AND THEY PERFORMED A BATTERY TEST. IT WAS CONFIRMED THAT MY BATTERY WAS LOW. THE STORE EMPLOYEE ALSO DID AN ENGINE LIGHT DIAGNOSTIC AND THE CODE P-1450 APPEARED, A PURGE VALVE MALFUNCTION. I DIDN'T HAVE TIME TO REPLACE MY BATTERY AT THE MOMENT AS I HAD CLASS TO ATTEND TO. AFTER CLASS, I DROVE TO MY LOCAL FORD DEALERSHIP, RIATA FORD IN MANOR, TX, AND INFORMED THEM OF MY CHECK ENGINE LIGHT BEING ON. THE SERVICE ADVISER PLUGGED IN THE COMPUTER CODE READER AND READ THE SAME P-1450 CODE AND DECIDED TO "CLEAR IT". HE ASKED ME IF I HAD RECENTLY FILLED UP THE CAR W/ GAS AND I SAID YES, JUST A FEW HOURS AGO. HE TOLD ME THE CODE HAS BEEN 'CLEARED" AND TO COME BACK IF THE CHECK ENGINE LIGHT COMES BACK ON. I THEN WENT TO AN AUTO PARTS STORE AND PURCHASED AND INSTALLED A BRAND NEW BATTERY. THE CAR STILL DIDN'T SEEM TO DRIVE AT ITS 100% CAPABILITY AND SOMETIMES ALMOST STALLING OUT. A DAY OR TWO LATER, THE CHECK ENGINE LIGHT COMES BACK ON AGAIN AND I RETURN TO RIATA FORD. THEY PERFORM A FULL DIAGNOSTIC AND INFORM ME THAT THE PURGE VALVE IS NOT WORKING PROPERLY, CAUSING MY FUEL TANK TO COLLAPSE W/ FUEL PUMP DAMAGE. I WAS QUOTED A $2,000 REPAIR COST. I KNOW THAT FORD HAS ISSUED A RECALL ON THE SAME EXACT PART FOR THEIR FUSION MODELS AS WELL AS MERCURY MILANS. THERE IS ALSO A FLORIDA CLASS ACT LAWSUIT IN PROGRESS FOR THE SAME EXACT CAR PROBLEM. PLEASE ADVISE WHAT OPTIONS I MAY HAVE. THANK YOU IN ADVANCE FOR YOUR TIME.

04/27/2017
Components: UNKNOWN OR OTHER
Incident Date: 03/16/2017
Crash: No
Fire: No
Vehicle Identification Number: 1FADP3N25DL******
Summary

CLUTCH KIT REPLACEMENTS, ELECTRONIC TRANSMISSION MODULE REPLACEMENTS (THREE TIMES), AFTER ALL THIS I STILL HAVE A CAR THAT SHUDDERS THE ENGINE LIGHT COMES ON AND OFF. I TOOK IT TO AUTO ZONE THEY PUT THERE MACHINE THAT TELLS YOU WHAT IS WRONG WITH IT ON AND THE ERROR CODE IS P090C WHICH IS THE CLUTCH POSITION CIRCUIT. I PUT IN GEAR TO GO AFTER BACKING UP BUT IT WOULDN'T MOVE UNTIL I PUT IN GEAR S. I TOOK IT TO EBY FORD GOSHEN IN TO HAVE IT FIXED.

04/27/2017
Components: SUSPENSION
Incident Date: 09/16/2016
Crash: No
Fire: No
Vehicle Identification Number: 1FADP3L95DL******
Summary

EXCESSIVE REAR TIRE WEAR: THE VEHICLE MADE A TRIP FROM GREENVILLE TX. TO LOUISVILLE KY AND BACK (APPROX. 1400 MILES) IN SEPTEMBER OF 2016 (WITH HIGH AMBIENT AND ROAD TEMPERATURE). THE INSIDE SHOULDER OF BOTH REAR TIRES WERE WORN DOWN TO THE CORDS. THE TIRES HAD ONLY AROUND 5000 MILES WHEN IT BEGAN THE TRIP. I TOOK THE VEHICLE TO THE LOCAL FORD DEALER HERE IN GREENVILLE, AND HAD THEM TO ASSESS THE PROBLEM. THEY SAID IT FALLS WITHIN FORD SPECIFICATIONS OF (-2.1 --+0.6 CAMBER.....TOE -0.01-+0.39). I CALLED FORD CONSUMER RELATIONS 800-392-3673 (CAS-10568914-W6X6B2 ON 9/16/16). TALKED TO JEAN (866-631-3788 EXT. 77727) EXPLAINED THE PROBLEM, AND SHE CALLED THE DEALERSHIP WHO ALSO TOLD HER THE PROBLEM WAS AS I HAD DESCRIBED. SHE DID CALL ME BACK AND SAID THE CAR WAS OUT OF WARRANTY BY MONTHS HOWEVER, THE MILEAGE WAS ONLY 27111 AND HAD NEVER BEEN ON A LONG ROAD TRIP WITH THESE CONDITIONS. JEAN SAID THE CAR WAS NO LONGER IN WARRANTY AND THAT I HAD A TIRE PROBLEM. I SAID, "NO, JEAN, I DO NOT HAVE A TIRE PROBLEM, BUT FORD HAS A ENGINEERING PROBLEM BECAUSE THE ALIGNMENT SETTINGS ARE FIXED (CAMBER AND TOE IS NOT ADJUSTABLE)". I THEN CALLED CLINT (CENTRAL REGION FOR FORD) AND EXPLAINED THE PROBLEM, BUT ALSO HAD THE SAME CONSENSUS. AFTER THIS, I ORDERED A PAIR OF ADJUSTABLE CONTROL ARMS AND DECREASED THE CAMBER BY 1.5 DEGREES NEGATIVE, AND TOOK OUT OF EACH SIDE 1/10TH TOE IN (BOTH ADJUSTMENT STILL WITHIN FORDS SPECIFICATION RANGE). I DOCUMENTED TIRE WEAR BEFORE IT MADE A ROUND TRIP TO DENVER, CO FROM GREENVILLE, TX (APPROX. 1,640 MILES). UPON ITS RETURN THE WEAR WAS EVEN ACROSS THE TREAD. I AM WRITING THIS MEMO TO REPORT THAT FORD HAS A SAFETY PROBLEM WITH THE EXCESSIVE REAR TIRE WEAR BECAUSE IN THIS CASE THE VEHICLE WOULD NOT HAVE MADE ANOTHER ROUND TRIP FROM GREENVILLE TO LOUISVILLE WITHOUT HAVING TIRE FAILURE.

04/25/2017
Components: ELECTRICAL SYSTEM
Incident Date: 04/23/2017
Crash: No
Fire: No
Vehicle Identification Number: 1FADP3F26DL******
Summary

WIRES IN THE REAR RIGHT LUGGAGE COMPARTMENT HAVE BECOME EXPOSED AND/OR BROKEN FROM REGULAR OPENING AND CLOSING OF THE LUGGAGE COMPARTMENT LID. THE WIRES ARE RESTRICTED IN MOTION SUCH THAT THEY BEND WITH EVERY OPENING AND CLOSING OF THE LUGGAGE COMPARTMENT. THIS LEAD TO A BREAKING OF WIRES WHICH CAUSED THE TRUNK LIGHT AND OPENING MECHANISM TO FAIL. EXPOSED WIRES CAN LEAD TO MANY MORE PROBLEMS LIKE SHORTING THE BATTERY OR AN ELECTRICAL FIRE.

04/21/2017
Components: STRUCTURE
Incident Date: 04/21/2017
Crash: No
Fire: No
Vehicle Identification Number: 1FADP3L92DL******
Summary

DRIVER'S DOOR WON'T LATCH. USED THE CAR NORMALLY THE PREVIOUS DAY. CAR PARKED IN DRIVEWAY, AND WHEN I GOT IN TO DRIVE, THE DOOR WOULDN'T SHUT, WITH NO APPARENT CAUSE.

04/21/2017
Components: UNKNOWN OR OTHER
Incident Date: 09/02/2016
Crash: No
Fire: No
Vehicle Identification Number: 1FADP3F23DL******
Summary

THERE'S NOTHING WRONG WITH MY VEHICLE. MY VEHICLE HAS NEVER BEEN DRIVEN BY ANYONE BUT ME. NO ONE HAS EVER BEEN HURT OR INJURED IN MY CAR. ANY REPORTS LIKE THE ONE THAT ON YOUR SITE UNDER VIN#[XXX] IS FALSE, AND SHOULD BE INVESTIGATED *SEARCH OF COMPLAINT DATABASE ON APRIL 24, 2017, SHOWS THAT THIS IS THE ONLY COMPLAINT FILED ON THAT VIN*SMCH INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6). *TR

04/20/2017
Components: POWER TRAIN,UNKNOWN OR OTHER,FUEL/PROPULSION SYSTEM
Incident Date: 10/09/2015
Crash: No
Fire: No
Vehicle Identification Number: 1FADP3F2XDL******
Summary

THE VEHICLE'S CLUTCH HAS BEEN REPLACED TWICE IT STUTTERS/HESITATES, MAKES GRINDING NOISES, ETC. AND STILL DOES SINCE SECOND REPAIR, RADIO MADE POPPING, STATIC SKRECKING SOUNDS THAT GOT WORSE OVER TIME TO THE POINT OF HAPPENING ALL THE TIME AND MADE RADIO USELESS, PURGE VALVE FAILED AND COULD HAVE DESTROYED GAS TANK AND FUEL PUMP IF NOT DEALT WITH WHICH THANKFULLY I DID. THESE ARE ALL KNOWN ISSUES WITH THIS VEHICLE THOUSANDS OF SIMILAR COMPLAINTS ONLINE.

04/19/2017
Components: STRUCTURE
Incident Date: 04/17/2017
Crash: No
Fire: No
Vehicle Identification Number: 1FADP3F20DL******
Summary

AS I BACKED OUT OF MY DRIVEWAY AND BEGAN DRIVING UP THE STREET, I REALIZED MY DRIVER DOOR WOULD NOT SHUT ALL THE WAY, AND THE DASH SAID "DOOR AJAR." OF COURSE I IMMEDIATELY PARKED THE CAR AND CAN'T DRIVE IT NOW. I COULD NOT FIGURE OUT WHAT THE PROBLEM WAS. AFTER RESEARCHING POSSIBLE SOLUTIONS ON THE INTERNET, I SEE THIS HAS BEEN AN ISSUE WITH MANY OTHER DRIVER DOORS NOT LATCHING IN 2013 FORD FOCUSES.

04/19/2017
Components: POWER TRAIN
Incident Date: 04/15/2017
Crash: No
Fire: No
Vehicle Identification Number: 1FADP3E25DL******
Summary

VEHICLE SHUDDERS AT TAKE OFF OR WHEN SLOWING DOWN TO MAKE A TURN WHEN INITIALIZING GAS. ISSUE WAS FOUND TO BE A PROBLEM WITH THE CLUTCH. SIMILAR VEHICLES WITH THE SAME MAKE, MODEL AND YEAR HAVE BEEN GIVEN EXTENDED WARRANTY# 14M02 FOR THIS SAME ISSUE. MY VEHICLE DOES NOT FALL UNDER THE VIN#'S BEING COVERED. I BELIEVE THIS ISSUE IS AFFECTING MORE VEHICLES THAN FORD REALIZES. MY CAR IS CURRENTLY AT 65,369 MILES.

04/19/2017
Components: ELECTRICAL SYSTEM
Incident Date: 03/15/2017
Crash: No
Fire: No
Vehicle Identification Number: 1FADP3F28DL******
Summary

I'VE RESEARCHED AND HAVE DISCOVERED THAT THE RADIO HEAD IS BAD. WHILE DRIVING, THERE IS A RIDICULOUSLY LOUD STATIC NOISE THAT PULSES AT ANY GIVEN TIME. EVEN WHEN I TURN THE IGNITION OFF, IT STILL STATICS LOUDLY - YOU CAN HEAR IT WHILE WALKING AWAY AND THE WINDOWS ARE UP

04/19/2017
Components: UNKNOWN OR OTHER,ENGINE
Incident Date: 07/07/2016
Crash: No
Fire: No
Vehicle Identification Number: 1FADP3F23DL******
Summary

TRANSMISSION IS SLIPPING REALLY BAD AND GETS UP TO 3,000-4,000 RPMS THEN JERKS REALLY HARD.

04/15/2017
Components: POWER TRAIN,AIR BAGS
Incident Date: 04/04/2017
Crash: Yes
Fire: No
Vehicle Identification Number: 1FADP3J29DL******
Summary

MY 75 YEAR OLD MOTHER IN LAW WAS DRIVING THIS CAR (HER CAR) ON 4/4/17 IN BELLMEAD, TEXAS. SHE WAS HIT AT ABOUT 40 MPH IN THE FRONT PASSENGER SIDE QUARTER PANEL/WHEEL AREA BY A 1998 HONDA SEDAN. SHE WAS DRIVING ON A PAVED FEEDER ROAD IN CLEAR SUN SHINY WEATHER. THE CAR WAS A TOTAL LOSS DUE TO THE AXEL BREAKING AND THE AIR BAG DID NOT DEPLOY. SHE HIT HER HEAD IN THE ACCIDENT WHICH RESULTED IN HER DEATH A WEEK LATER DUE TO A STROKE CAUSED BY A LEFT HEMORRHAGIC STROKE (BRAIN BLEED). I CAN PROVIDE THE POLICE REPORT AND PHOTOS VIA PERSONAL EMAIL NOT THROUGH THIS PUBLIC FORUM.

04/04/2017
Components: POWER TRAIN
Incident Date: 04/01/2017
Crash: No
Fire: No
Vehicle Identification Number: 1FADP3K21DL******
Summary

THIS HAPPENS CONSISTENTLY, FROM A STOP WHEN THE CAR IS ACCELERATING THERES A VERY DISTINCT STUTTERING WHERE THE CAR FEELS LIKE ITS BUCKING OR MOVING BACK AND FORTH AS IF IT CAN'T GET INTO GEAR. OCCASIONALLY THIS WILL MAKE IT FEEL LIKE THE CAR IS ABOUT TO STALL. WE'VE HAD THE CAR IN THE SHOP FOR SERVICE FOR THIS EXACT ISSUE 3 TIMES (ABOUT TO BE A 4TH). WE WERE MOST RECENTLY IN LINCOLN CITY, OREGON AND TRYING TO MERGE INTO TRAFFIC FROM A DEAD STOP, PRESSING ON THE ACCELERATOR MADE THE CAR LURCH AND DIDN'T OFFER US THE ABILITY TO MERGE SMOOTHLY, INSTEAD WE WERE UNSURE IF WE WERE GOING TO STALL OUT OR IF THE GEAR WOULD CATCH.

04/04/2017
Components: EXTERIOR LIGHTING,STRUCTURE
Incident Date: 03/01/2017
Crash: No
Fire: No
Vehicle Identification Number: 1FADP3F20DL******
Summary

IN MOTION REAR BRAKE LIGHTS SOMETIMES DO NOT WORK. IN MOTION . TRUNK UNLATCHES UNINTENTIONALLY FORCING MYSELF TO STOP AND PULL OVER AND CLOSE THE TRUNK LID.IN BOTH SITUATIONS THE VEHICLE HAS WARNING THAT CORRECTLY WARNS OF THE OCCURRING ERROR. ON MORE THAN 3 OCCASIONS RECENTLY IN MARCH OF 2017.

04/04/2017
Components: POWER TRAIN
Incident Date: 03/07/2017
Crash: No
Fire: No
Vehicle Identification Number: 1FADP3F24DL******
Summary

WE HAVE HAD THE TCM REPLACE ONE, THE CLUTHES REPLACED TWICE AND THE SHUTTERING, NON SHIFTING, SHFTING WHEN NOT SUPPOSED TO ARE STILL HAPPENING. AFTER MULTIPLE VISITS TO TWO FORD DEALERS, FORD IS UNABLE TO FIX THESE DANGEROUS PROBLEMS.MY WIFE WAS ON THE FREEWAY TRAVELING AT 70MPH WHEN THE CAR SUDDENLY DIED, NO POWER. LUCKY IT WAS VERY EARLY IN THE MORNING AND THERE WAS NO TRAFFIC. UNDER NORMAL DRIVING CONDITIONS, MY WIFE MAY HAVE BEEN SEVERELY INJURED OR WORSE. THESE 2011 - CURRENT YEAR FORD FOCUS AND FIESTA ARE A DANGER ON OUR ROADS, FORD MUST BE MADE TO RECALL THESE DEATH TRAPS.

04/02/2017
Components: ELECTRICAL SYSTEM
Incident Date: 03/01/2017
Crash: No
Fire: No
Vehicle Identification Number: 1FADP3F26DL******
Summary

"TAKATA RECALL": ABOUT ONE MONTH AGO THE HORN STARTED WORKING INTERMITTENTLY BEFORE CEASING TO WORK AT ALL. IT WILL NOT WORK WHERE THE CAR IS PARKED OR IN DRIVE. I BOUGHT THE CAR LESS THAN A YEAR AGO. IN GENERAL IT HAS HAD OTHER ISSUES WITH THE ELECTRONICS IN THE CAR, ANYTHING HAVING TO DO WITH THE MEDIA SYSTEM (AUXILIARY, USB, SYNC AUDIO, ETC HAVE ALL STOPPED WORKING) SINCE I BOUGHT IT IN JUNE 2016. I CANNOT OBVIOUSLY HONK THE HORN WHILE DRIVING AND COMMUNICATE EFFECTIVELY WITH OTHER DRIVERS ON THE ROAD. THE CAR HAS ~53000 MILES.

03/30/2017
Components: FUEL/PROPULSION SYSTEM
Incident Date: 03/29/2017
Crash: No
Fire: No
Vehicle Identification Number: 1FADP3K22DL******
Summary

I TOOK MY CAR TO THE FORD DEALERSHIP DUE TO CHECK ENGINE LIGHT BEING ON. THEY REPLACED MY CLUTCH UNDER THE WARRANTY BUT SAID THERE WAS A PROBLEM WITH THE PURGE VALVE WHICH IS CAUSING THE CAR TO STALL AND HAVE A ROUGH IDLE. FORD IS STATING THIS IS NOT COVERED UNDER WARRANTY. AFTER DOING RESEARCH IT APPEARS THERE IS A KNOWN ISSUE WITH THIS PART. THERE WAS A RECALL ON THIS PART IN 2015 AND APPEARS THERE WAS OR IS A CLASS ACTION LAWSUIT FOR THIS PROBLEM. YESTERDAY MY WIFE WAS DRIVING ON THE HIGHWAY AND THE CAR STALLED AND SHUT DOWN. THE POWER STEERING AND BRAKES AND GAS PEDALS WOULD NOT WORK. THEN THE CAR WOULD NOT START BACK UP. I FEEL THIS SHOULD BE COVERED UNDER THE WARRANTY SINCE THIS APPEARS TO BE A KNOWN ISSUE AS WELL AS A RECALL WAS DONE FOR THE SAME THING 2 YEARS AGO. FORD DOESNT SEEM TO BE WILLING TO HELP OTHER THEN CHARGE ME $2,000 TO FIX THEIR PROBLEM.

03/30/2017
Components: ELECTRICAL SYSTEM
Incident Date: 03/25/2017
Crash: No
Fire: No
Vehicle Identification Number: 1FADP3F22DL******
Summary

WHILE DRIVING ON A MAIN THOROUGHFARE AT 50MPH MY 2013 FORD FOCUS ENGINE SHUTDOWN. I COASTED TO THE SIDE OF THE ROAD. LUCKILY THIS DID NOT CAUSE AN ACCIDENT BECAUSE NO OTHER VEHICLES WERE ON THE ROAD. WHEN I TOOK THE VEHICLE TO THE CAR SHOP I WAS NOTIFIED THE ELECTRICAL WIRES HAD FRAYED, KILLING THE ENGINE, AND WAS A KNOWN ISSUE. THERE IS A BULLETIN ON 2013 FORD FOCUS DOCUMENTING THIS PROBLEM (TSB 15-0036). SERVICE REPRESENTATIVE REPAIRED THE HARNESS AT THROTTLE BODY.

03/29/2017
Components: STEERING
Incident Date: 03/02/2017
Crash: No
Fire: No
Vehicle Identification Number: 1FADP3K28DL******
Summary

I PURCHASED A FORD FOCUS IN 2013 AND CURRENTLY HAVE 28,300 MILES ON THIS VEHICLE. THIS CAR HAS BEEN WELL MAINTAINED AND IS DRIVEN SOLELY BY ME. HOWEVER, RECENTLY I HAD A MAJOR MECHANICAL PROBLEM THAT COULD VERY EASILY BE FATAL FOR ANY DRIVER. THE POWER STEERING COMPLETELY FAILED AND LOCKED UP THE STEERING WHILE I WAS DRIVING. LUCKILY FOR ME I WAS WITHIN 10 FEET OF MY DRIVEWAY GOING ABOUT THREE MILES PER HOUR. I HAD TO HAVE THE CAR TOWED TO THE FORD DEALER WHERE THEY WANTED OVER TWO THOUSAND DOLLARS TO REPAIR THE POWER STEERING. IF ANYONE IS DRIVING THIS CAR ON THE HIGHWAY AND THIS PROBLEM OCCURS, I BELIEVE THE PROBABILITY OF A SERIOUS ACCIDENT OR FATALITY WOULD BE VERY HIGH. I WAS TOLD BY THE FORD DEALERSHIP THAT THE POWER STEERING IS ELECTRONIC SO WHEN IT GOES, IT BECOMES UNSTEERABLE. ALARMINGLY, WHEN SPEAKING WITH DEALERSHIP AND THE FORD AREA REGIONAL MANAGER THEY DID NOT REGARD THIS AS A SERIOUS PROBLEM. IN FACT, THEY DID NOT BELIEVE THIS WAS A DEFECT AS IT WAS NOT COVERED UNDER WARRANTEE. I ASKED IF THIS WAS NOT DEFECTIVE, HOW COULD THIS OCCUR AT 28,300 MILES? THE DEALERSHIP TOLD ME THIS COULD HAPPEN IF IT WAS HIT BUT ADMITTED THERE WAS NO EVIDENCE OF THIS. I CAN ASSURE YOU THAT THIS CAR HAS NOT EVEN RUN OVER A POT HOLE. SINCE NO ONE IS TAKING THIS SERIOUSLY, I NEED TO DOCUMENT THIS PROBLEM AS ONE THAT CAN CAUSE A SERIOUS ACCIDENT IF NOT RECALLED OR CORRECTED BY FORD MOTOR COMPANY. THIS IS A MUCH MORE SEVERE PROBLEM THAN THE AUTO PROBLEM A FEW YEARS BACK WHERE CARS WERE ACCIDENTALLY RUNNING PEOPLE OVER WHEN STARTING . THIS IS A VERY SERIOUS PROBLEM THAT NEEDS TO BE ADDRESSED AS SOON AS POSSIBLE. IMAGINE YOUR FAMILY DRIVING ON A HIGHWAY AT SIXTY MILES AN HOUR AND THIS PROBLEM HAPPENS, I BELIEVE MORE PEOPLE SHOULD BE AWARE OF THIS POSSIBILITY BEFORE THEY PURCHASE THIS VEHICLE. I FOR ONE WOULD HAVE NEVER PURCHASED MINE!

03/29/2017
Components: WHEELS
Incident Date: 03/29/2017
Crash: No
Fire: No
Vehicle Identification Number: 1FADP3F26DL******
Summary

TL* THE CONTACT OWNS A 2013 FORD FOCUS. WHEN ONE OF THE FRONT TIRES BECAME FLAT, THE CONTACT NOTICED THAT THE FRONT WHEEL LUG NUTS WERE SWOLLEN AND UNABLE TO BE REMOVED. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS 56,000.

03/27/2017
Components: POWER TRAIN
Incident Date: 03/20/2017
Crash: No
Fire: No
Vehicle Identification Number: 1FADP3F26DL******
Summary

TL* THE CONTACT OWNS A 2013 FORD FOCUS. WHEN THE ACCELERATOR PEDAL WAS DEPRESSED AT 25 MPH, THE VEHICLE FAILED TO RESPOND AND THE CHECK ENGINE WARNING INDICATOR ILLUMINATED. THE VEHICLE WAS TAKEN TO THE DEALER WHERE IT WAS DIAGNOSED THAT THE TRANSMISSION FAILED AND NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 70,000.

03/27/2017
Components: STEERING
Incident Date: 03/08/2017
Crash: No
Fire: No
Summary

STEERING RACK AND PINION CONTROL MODULE IS PRONE TO FAILING AND WHEN THIS DOES FAIL THE CAR CANNOT TURN AND THIS IS A HUGE HAZARD TO THE DRIVER AND EVERYONE ON THE ROAD.

03/23/2017
Components: POWER TRAIN
Incident Date: 03/23/2017
Crash: No
Fire: No
Vehicle Identification Number: 1FADP3F27DL******
Summary

I'M CURRENTLY EXPERIENCING ISSUES WITH THE SHIFTING OF GEARS. IT FEELS LIKE A MILD CASE OF WHIPLASH WHEN IT HAPPENS. SOMETIMES I START TO ACCELERATE AND THE CAR DOESN'T GO IT BUCKS SLIGHTLY AND SOMETIMES JUST DOESN'T ACCELERATE AT THE SPEED IT SHOULD AND IT SCARES ME IN HEAVY TRAFFIC. ON THE HIGHWAY I WILL FEEL LOSS OF POWER WHICH SHOWS THE RPMS RAPIDLY GOING UP AND DOWN DURING THESE EPISODES. GOING TO A LOCAL FORD DEALERSHIP TO SEE WHAT'S GOING ON. MANY WEBSITES WITH PEOPLE COMPLAINING OF TRANSMISSION PROBLEMS HAVING THEM REPLACED MORE THAN ONCE. I'M NOT A VERY HAPPY CAMPER AND I'VE BEEN A FORD OWNER MY WHOLE LIFE.

03/22/2017
Components: LATCHES/LOCKS/LINKAGES
Incident Date: 10/20/2016
Crash: No
Fire: No
Vehicle Identification Number: 1FADP3F23DL******
Summary

TL* THE CONTACT OWNS A 2013 FORD FOCUS. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 16V643000 (LATCHES/LOCKS/LINKAGES) FOR THE DOOR LATCH, BUT THE PARTS TO DO THE REPAIR WERE UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS NOT NOTIFIED OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.

03/20/2017
Components: STEERING
Incident Date: 03/20/2017
Crash: No
Fire: No
Vehicle Identification Number: 1FADP3E27DL******
Summary

COMPLETE AND UNEXPECTED LOSS OF POWER STEERING (ERROR MESSAGE: POWER STEERING FAULT). EXTREMELY HARD TO TURN WHEEL. VEHICLE HAD TO BE TOWED FOR REPAIR. LESS THAN 30,000 MILES.

03/20/2017
Components: STEERING
Incident Date: 03/18/2017
Crash: No
Fire: No
Vehicle Identification Number: 1FADP3E22DL******
Summary

MY TEENAGE SON WAS OPERATING THE VEHICLE AT RELATIVELY LOW SPEED (BELOW 20MPH) IN STOP AND GO TRAFFIC IN A BUSY CITY SHOPPING AREA, THE STEERING SUDDENLY LOCKED AND WAS VERY DIFFICULT TO MANEUVER LEFT OR RIGHT. HE WAS ABLE TO PULL THE CAR OFF THE ROAD INTO A PARKING LOT WITH TREMENDOUS EFFORT. WHEN TRYING TO TURN THE WHEEL LEFT OR RIGHT THE CAR SEEMED TO LOCK OR GRAB AT THE WHEEL AND MADE AN AWFUL SCREECHING SOUND. HE SAID THAT SEVERAL WARNINGS FLASHED ON THE MESSAGE CENTER BUT HE DID NOT CATCH THEM AS HE WAS TRYING TO GET OUT OF TRAFFIC SAFELY. ONCE HE CAME TO A STOP, HE NOTICED THAT THE ORANGE "I" IN A BOX REMAINED LIT WHILE THE CAR WAS RUNNING. I WENT TO PICK HIM UP AND VERIFIED THE LOCKED STEERING, NOISE, AND WARNING LIGHT. WE LEFT THE CAR OVERNIGHT AND RESEARCHED POTENTIAL PROBLEMS BEFORE HAVING IT TOWED TO A MECHANIC. I CAME ACROSS SEVERAL FORUMS AND COMPLAINTS THAT SOUNDED VERY SIMILAR TO MY CAR'S ISSUES. MANY OF THESE CARS HAD WORKED AFTER TURNING OFF THE VEHICLE AND RESTARTING. SO THE NEXT DAY I WENT AND STARTED THE CAR WITH NO ISSUES AND HAD NO WARNING LIGHTS OR INDICATORS. HOWEVER, AS I PULLED OUT THE STEERING WAS STILL VERY TIGHT AND JERKY BUT I WAS ABLE TO MAN-HANDLE THE CAR ENOUGH TO MAKE IT TO A LOCAL DEALER. NO WARNING LIGHTS EVER CAME ON THIS TIME. I WAS INFORMED THAT I MUST REPLACE THE POWER STEERING CONTROL MODULE AND HAVE IT REPROGRAMMED TO DETERMINE IF THIS IS THE ONLY PROBLEM AT A COST OF APPROXIMATELY $450. I HAVE AUTHORIZED THIS REPAIR. THE DEALER SAID THAT AFTER THIS REPAIR, I MAY ALSO NEED TO REPLACE THE STEERING GEAR AND HAVE THE CAR ALIGNED AT AN ADDITIONAL COST OF APPROXIMATELY $1500. MY CAR IS AT 89,700 MILES.

03/20/2017
Components: UNKNOWN OR OTHER
Incident Date: 03/19/2017
Crash: No
Fire: No
Vehicle Identification Number: 1FAPD3F28DL******
Summary

OVER THE PAST 1 + YEARS MY RADIO WOULD RANDOMLY MAKE A HISSING AND CRACKING SOUND FOLLOWED BY A LOUD POP AND STOP WORKING. BOTH THE RADIO AND BLUE TOOTH CAPABILITIES WERE DISABLED. RESTARTING THE CAR WOULD SOLVE THE PROBLEM. I HAVE TRIED SEVERAL TIMES TO UPDATE THE SYNC/RADIO, BUT HAVE NOT BEEN SUCCESSFUL. AS PER THE FORD SYNC WEB SITE, I USED WELL ABOVE THE MINIMUMS STORAGE (2GB) AND HAD A PROPERLY FORMATTED USB DEVICE, BUT THE VEHICLE WOULD NOT RECOGNIZE THE DEVICE FOR AN UPDATE. YESTERDAY THE RADIO COMPLETELY STOPPED WORKING AND WOULD CONTINUE TO HISS AND CRACK, EVEN WITH THE CAR TURNED OFF AND KEYS OUT OF THE IGNITION. I HAVE TRIED TO RESET THE RADIO, BUT IT IS STILL NOT FUNCTIONING AND HAVE NO BLUE TOOTH CAPABILITY.

03/19/2017
Components: ENGINE
Incident Date: 06/01/2015
Crash: No
Fire: No
Vehicle Identification Number: 1FADP3F21DL******
Summary

PREVIOUS TRANSMISSION RECALL WORK DONE AND STILL HAVING THE SAME ISSUE

03/15/2017
Components: STRUCTURE
Incident Date: 03/01/2017
Crash: No
Fire: No
Summary

2013 FORD FOCUS. CONSUMER WRITES IN REGARDS TO RATTLING NOISES AND LEAKING FLUIDS. *LD THE CONSUMER STATED THE VEHICLE WAS TAKEN TO THE REPAIR SHOP, FOUR TIMES FOR THE SAME PROBLEM. *JB

03/15/2017
Components: POWER TRAIN
Incident Date: 08/12/2005
Crash: No
Fire: No
Vehicle Identification Number: 1FADP3K21DL******
Summary

MY FAMILY HAS ALWAYS HAD FORD'S GROWING UP. FOR THE MOST PART I ALWAYS REMEMBER THEM BEING RELIABLE AND GREAT VEHICLES. IN 2005 I BOUGHT A 2003 F-350 WITH THE 6.0 DIESEL ENGINE. ANYONE THAT IS FAMILIAR WITH THE 6.0 POWERSTROKE KNOWS IT WAS A MONEY PIT FROM THE START. IT WAS A POOR DESIGN FROM FORD. THEY DID NOTHING TO HELP ME OUT. I EVENTUALLY SPENT AROUND 6,000 DOLLARS TO FIX THE ENGINE TO MAKE IT RELIABLE. A BIG DISAPPOINTMENT IN FORD. I RECENTLY BOUGHT A 2013 FORD FOCUS AND THE PROBLEMS STARTED ALL OVER AGAIN. TO MY UNDERSTANDING FORD IS VERY AWARE OF THE PROBLEMS WITH THE TRANSMISSION. ANOTHER BAD DESIGN FROM FORD. THE PROBLEM IS A BAD OIL SEAL IN THE TRANSMISSION THAT IS LEAKING OIL ON THE DRY DUAL CLUTCHES AND CAUSING THEM TO SLIP. THEY DID EXTEND THE WARRANTY 100,000 MILES. MY CAR HAS JUST OVER 66000 MILES ON IT. THEY WILL NOT COVER THE FIX BECAUSE IT HAS A SALVAGE TITLE. MY ARGUMENT IS THE PROBLEM IS IN THE DEFECTIVE PARTS IN THE TRANSMISSION IT HAS NOTHING TO DO WITH THE LIGHT DAMAGE IT HAD IN THE FRONT END TO STAMP A SALVAGE TITLE ON IT. OF COURSE AGAIN FORD WILL DO NOTHING TO HELP ME OUT. ANOTHER BIG DISAPPOINTMENT IN FORD.

03/13/2017
Components: ENGINE
Incident Date: 11/09/2016
Crash: No
Fire: No
Vehicle Identification Number: 1FADP3F26DL******
Summary

STOPPED AT A STOP SIGN AND THEN WHEN I HAD TO ACCELERATE TO TURN ONTO A HIGHWAY, IT WOULD NOT ACCELERATE. IT WAS STUCK IN LOW GEAR. LUCKILY THERE WAS AN EXIT OFF THE HIGHWAY AND I WAS ABLE TO PULL OVER. I WAS NOT ABLE TO ACCELERATE PAST 20 MPH! RESTARTED MY CAR AND IT WORKED FINE. BUT THEN 5 MINUTES LATER SAME THING, IT WOULD NOT ACCELERATE.

03/13/2017
Components: POWER TRAIN
Incident Date: 12/05/2016
Crash: No
Fire: No
Vehicle Identification Number: 1FADP3K23DL******
Summary

TL* THE CONTACT OWNS A 2013 FORD FOCUS. THE CONTACT STATED THAT THERE WAS AN ABNORMAL NOISE PROGRESSING FROM THE TRANSMISSION AND THAT THE GEARS WERE DIFFICULT TO SHIFT AND CHANGE OVER. THE FAILURE BEGAN AFTER A DEALER'S REPAIR FOR A MANUFACTURER RECALL TO SERVICE THE TRANSMISSION. THE CONTACT WAS INCLUDED IN TWO MANUFACTURER SERVICE CAMPAIGNS, BUT WAS NOT NOTIFIED OF THE TRANSMISSION CLUTCH SHUDDER / TRANSMISSION INPUT SHAFT SEAL CAMPAIGN EXTENSION AND THE TRANSMISSION CONTROL MODULE EXTENDED CAMPAIGN COVERAGE. THE MANUFACTURER WAS CONTACTED TO DETERMINE WHEN THEY MAY BE ABLE TO ADDRESS THE TWO SERVICE CAMPAIGNS PERTAINING TO THE TRANSMISSION FAILURE. THE RECALL INFORMATION WAS NOT PROVIDED. THE FAILURE MILEAGE WAS NOT AVAILABLE.

03/13/2017
Components: STEERING
Incident Date: 03/07/2017
Crash: No
Fire: No
Vehicle Identification Number: 1FADP3F25DL******
Summary

TL* THE CONTACT OWNS A 2013 FORD FOCUS. WHILE DRIVING APPROXIMATELY 60 MPH, THE POWER STEERING FAILED AND THE VEHICLE BECAME DIFFICULT TO STEER. THE CONTACT TOOK THE VEHICLE TO THE DEALER WHERE IT WAS DIAGNOSED THAT THE POWER STEERING FAILED AND THE STEERING RACK NEEDED TO BE REPLACED. THE VEHICLE WAS REPAIRED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE AND OPENED A CASE. THE APPROXIMATE FAILURE MILEAGE WAS 98,000.

03/12/2017
Components: POWER TRAIN
Incident Date: 03/11/2016
Crash: No
Fire: No
Vehicle Identification Number: 1FADP3K21DL******
Summary

TRANSMISSION SHIFTING ERRATICALLY, CAR JERKS VIOLENTLY WHEN TAKING OFF FROM A STOP. THIS IS A KNOWN PROBLEM IN THESE DUAL CLUTCH TRANSMISSION. THIS CAR IS UNSAFE, WHY ELSE WOULD FORD KEEP EXTENDING THE WARRANTIES ON THESE TRANSMISSION. THESE TRANSMISSIONS ARE NOT FIXABLE AND VERY UNSAFE. THERE ARE NUMEROUS CLASS ACTION LAWSUITS AGAINST FORD ON THESE TRANSMISSIONS. WHY HAVEN'T YOU FORCED A RECALL ON THIS BEFORE PEOPLE START DYING

03/10/2017
Components: POWER TRAIN
Incident Date: 01/01/2017
Crash: No
Fire: No
Vehicle Identification Number: 1FADP3F20DL******
Summary

TRANS SLIP OR HESITATES UPON TAKE OFF,, JERKING 3OR 4 TIMES THEN 2ND GEAR IS OK,,NEW CLUTCHES WAS DENIED BECAUSE OF SALVAGE REBUILT TITLE..THE VEHICLE HAS BEEN RE-CERTIFIED TO OPERATE IN HAWAII..VERY SLIGHT DAMAGE, LIGHT HIT

03/10/2017
Components: STEERING
Incident Date: 02/21/2017
Crash: No
Fire: No
Vehicle Identification Number: 1FADP3K25DL******
Summary

DRIVING DOWN THE ROAD APPROACHING A TRAFFIC SIGNAL WHEN THE STEERING WHEEL FROZE AND WOULD NOT MOVE EITHER LEFT OR RIGHT. FORTUNATELY I WAS STOPPED FOR THE SIGNAL. I HAD TO THINK ABOUT WHAT I WAS GOING TO DO ABOUT HOLDING UP TRAFFIC. FINALLY I TURNED THE IGNITION OFF. I WAITED APPROX 10 TO 15 SECONDS. I ATTEMPTED TO START THE CAR AND WHEN I STARTED I WAS ABLE TO MOVE THE STEERING WHEEL. I THEN PROCEEDED DIRECTLY TO MY MECHANIC VERY CAREFULLY. HE TOLD ME WHAT HE THOUGHT THE PROBLEM WAS THE ELECTRONIC STEERING MECHANISM. I THEN WENT DIRECTLY TO THE FORD DEALER, EXPLAINED MY PROBLEM AND LEFT THE CAR. HE CONTACTED ME LATER , SAID HE HAD TO ORDER THE PART AND WOULD LET ME KNOW WHEN THE CAR WAS READY TO BE PICKED UP. THE COST? WOW. THE NAME OF THE PART WAS STEERING GEAR ASSEMBLY, REPROGRAM SYSTEM WITH THE COMPUTER. SINCE IT WAS OUT OF WARRANTY, THE TOTAL COST WAS $1,972.19.

03/10/2017
Components: POWER TRAIN,ELECTRONIC STABILITY CONTROL,ENGINE
Incident Date: 03/04/2017
Crash: No
Fire: No
Vehicle Identification Number: 1FADP3F25DL******
Summary

TRANSMISSION FAILURE. I'VE HAD THE CLUTCH STRUM REPLACED SIX TIMES, MOST RECENTLY MY CAR EXPERIENCED A TRANSMISSION ELECTRICAL AND ACTUAL FAILURE WITHOUT WARNING. I WAS UNABLE TO MOVE ON A HIGHWAY BRIDGE. IT HAS BEEN HAVING SHIFTING ISSUES SINCE I GOT IT AND MAKES A NOISE AND STUTTERS, USUALLY BETWEEN FIRST AND SECOND GEAR BUT ALSO IN OTHER INSTANCES. THIS HAS BEEN AN ONGOING ISSUE.

03/09/2017
Components: UNKNOWN OR OTHER
Incident Date: 03/09/2017
Crash: No
Fire: No
Vehicle Identification Number: 1FADP3F26DL******
Summary

VEHICLE SHUDDERS WHEN ACCELERATING AFTER A COMPLETE STOP. I TOOK IT TO THE DEALERSHIP AND THEY REPLACED THE CLUTCH. I AM STILL HAVING THE ISSUE. THE SHUDDERING HAPPENS EVERYDAY.

03/07/2017
Components: POWER TRAIN
Incident Date: 03/03/2017
Crash: No
Fire: No
Vehicle Identification Number: 1FADP3F20DL******
Summary

"TAKATA RECALL"MY 2013 FORD FOCUS AT 75,000 MILES THE CAR (AUTOMATIC TRANSMISSION) WOULD SHUDDER WHEN TAKING OFF FROM A STOPPED POSITION AND EVENTUALLY PROGRESSED TO RAPIDLY SLIPPING OUT OF ACCELERATION AND ACTING AS IF THE CAR WAS IN NEUTRAL. FORD REPLACED THE CLUTCHES UNDER WARRANTY, PROBLEM SOLVED. AT 150,900 THE TRANSMISSION FAILED AND FORD REPORTED TO ME THAT A $900 MODULATOR SHOULD FIX THE PROBLEM AND MAYBE THE CLUTCH WOULD AGAIN NEED TO REPLACED. MY COMPLAINT IS THAT THIS COMMUTER CAR IS A GOOD CAR WITH A FAULTY WIDELY KNOWN TRANSMISSION PROBLEM THAT WILL PROBABLY NOT BE FIXED BY REPLACING EXPENSIVE PARTS. FORD HAS STATED THAT IT WILL NOT HELP WITH ANY OF THE COST. THE DEALERSHIP THAT DOES ALL THE CARS MAINTENANCE WILL GIVE 10% OFF COST. FORD MOTOR COMPANY SHOULD RECTIFY THE FAULTY TRANSMISSION PROBLEM AND PROVIDE COMPENSATION!

03/06/2017
Components: LATCHES/LOCKS/LINKAGES
Incident Date: 11/01/2016
Crash: No
Fire: No
Vehicle Identification Number: 1FADP3K2XDL******
Summary

TL* THE CONTACT OWNS A 2013 FORD FOCUS. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 16V643000 (LATCHES/LOCKS/LINKAGES); HOWEVER, THE PART NEEDED FOR THE REPAIR WAS NOT AVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.

02/28/2017
Components: STEERING,VISIBILITY/WIPER
Incident Date: 02/28/2017
Crash: No
Fire: No
Summary

POWER STEERING WILL GO OUT. HAVE TO TURN CAR OFF AND ON TO CORRECT THE PROBLEM. THIS OFTEN HAPPENS WHILE DRIVING. THE WINDSHIELD WIPERS WILL TURN ON WITHOUT THE SWITCH BEING TURNED ON. THEY WILL STILL RUN EVEN WHEN THE CAR IS TURNED OFF AND THE KEY IS OUT OF THE IGNITION. THEY WILL NOT TURN ON AT OTHER TIMES, ESPECIALLY WHEN NEEDED.

02/27/2017
Components: STEERING,ELECTRICAL SYSTEM,SERVICE BRAKES
Incident Date: 02/20/2017
Crash: No
Fire: No
Vehicle Identification Number: 1FADP3K25DL******
Summary

TL* THE CONTACT OWNS A 2013 FORD FOCUS. WHILE DRIVING LOW SPEEDS, THE STEERING WHEEL SEIZED AND THE BRAKE SYSTEM WARNING INDICATOR ILLUMINATED. THE VEHICLE WAS ABLE TO BE RESTARTED AND OPERATED CORRECTLY. THE FAILURE OCCURRED SEVERAL TIMES. THE VEHICLE WAS TAKEN TO A DEALER WHERE IT WAS DIAGNOSED THAT THE ELECTRIC STEERING MOTOR BURNED OUT AND NEEDED REPLACEMENT. THE VEHICLE WAS REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 92,300. *CN

02/25/2017
Components: POWER TRAIN
Incident Date: 06/01/2013
Crash: No
Fire: No
Vehicle Identification Number: 1FADP3K24DL******
Summary

MY 2013 FORD FOCUS HAS THE SAME TRANSMISSION AND THEREFORE THE SAME ISSUES THAT ARE COVERED BY FORD'S CUSTOMER SATISFACTION PROGRAM 14M01 BUT FOR SOME INEXPLICABLE REASON MY VEHICLE WAS OMITTED FROM THE PROGRAM. THE TECHNICIAN AT THE DEALER INFORMED ME THAT THE ISSUE WAS THE SAME. THE ISSUE IS AN ENGINEERING PROBLEM WITH THE TRANSMISSION NOT A MANUFACTURING ISSUE. TO EXCLUDE SELECTED VEHICLES DUE TO MANUFACTURING DATES OR LOCATIONS SHOULD NOT APPLY. THE APPLICATION OF THE ISSUE SHOULD BE ASSOCIATED WITH THE TRANSMISSION AND VEHICLE YEAR. THE VEHICLE HAS BEEN IN THE SHOP 4 TIMES SINCE I PURCHASED IT NEW 4 YEARS AGO. THE SYMPTOMS ARE SEVERE TRANSMISSION SLIPPAGE AND VIOLENT SHUDDERING WHILE ACCELERATING FROM A STOP. EACH REPAIR HAS CORRECTED THE PROBLEM FOR A VERY SHORT DURATION. ALTHOUGH THIS HAS NOT RESULTED IN A CRASH YET, I AM NOT CERTAIN THAT IT IS NOT A SAFETY ISSUE IF THE VEHICLES TRANSMISSION WAS TO FAIL TO ACCELERATE WHILE TURNING ACROSS LANES OF TRAFFIC.

02/24/2017
Components: SERVICE BRAKES
Incident Date: 12/16/2016
Crash: Yes
Fire: No
Vehicle Identification Number: 1FADP3J27DL******
Summary

TL* THE CONTACT OWNS A 2013 FORD FOCUS. WHILE DRIVING 20 MPH IN AN ICE STORM, THE BRAKE PEDAL WAS DEPRESSED, BUT FAILED TO RESPOND WITHOUT WARNING. AS A RESULT THE CONTACT CRASHED INTO THE MEDIAN AND ANOTHER VEHICLE. A POLICE REPORT WAS NOT FILED AND NO INJURIES WERE SUSTAINED. THE VEHICLE WAS TOWED TO A DEALER, BUT THE CAUSE OF THE FAILURE WAS UNABLE TO BE DETERMINED HOWEVER. THE BODY DAMAGE WAS REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 43,000. UPDATED 04/17/17 LJ *CN

02/22/2017
Components: STEERING
Incident Date: 02/18/2017
Crash: No
Fire: No
Vehicle Identification Number: 1FADP3E2XDL******
Summary

2013 FORD FOCUS POWER STEERING TOTALLY WENT OUT WHILE PULLING INTO A PARKING SPACE. CAR WOULD STILL STEER BUT TOOK A TREMENDOUS PHYSICAL EFFORT. DEALER DIAGNOSED WITH A FAULTY STEERING EPAS. FORD HAS RECALLED OTHER MODELS FOR THIS EXACT ISSUE, BUT NOT THE FOCUS.

02/21/2017
Components: LATCHES/LOCKS/LINKAGES
Incident Date: 02/21/2017
Crash: No
Fire: No
Vehicle Identification Number: 1FADP3F20DL******
Summary

TL* THE CONTACT OWNS A 2013 FORD FOCUS. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 16V643000 (LATCHES/LOCKS/LINKAGES); HOWEVER, THE PART TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS NOT MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.

02/19/2017
Components: ELECTRICAL SYSTEM,FUEL/PROPULSION SYSTEM
Incident Date: 02/19/2017
Crash: No
Fire: No
Vehicle Identification Number: 1FADP3K26DL******
Summary

ABOUT 1 AM THIS MORNING I LEFT WORK AND STARTED DOWN THE HIGHWAY WITH THE GAS GAUGE READING 44 MILES TO EMPTY. SINCE IT WAS RATHER LATE I DECIDED TO GO HOME AND JUST GET GAS IN THE MORNING BUT ABOUT HALFWAY HOME IT IT DROPPED ALL THE WAY FROM 44 DOWN TO 17 AND THEN ABOUT A MILE LATER RAN OUT OF GAS. THIS WAS AN ISSUE BUT NOT THE ONE I'M OVERLY CONCERNED ABOUT RIGHT NOW. I PLACED ON MY HAZARDS AND TRIED TO FLAG DOWN SOME HELP TO GET TO THE GAS STATION I HAD TO LEAVE THE CAR PARKED IN A CURVE AND THOUGH I WAS OFF THE ROAD IT WASN'T BY MUCH SO I LEFT THE HAZARDS ON. WHEN I CAME BACK ROUGHLY AN HOUR AND A HALF LATER THE BATTERY WAS COMPLETELY DEAD. I GOT GAS INTO THE CAR AND GOT THE BATTERY JUMPED AND THEN STARTED THE VEHICLE WITH ONE MAJOR ISSUE THE INSTRUMENT PANEL HAD GONE COMPLETELY DARK SO THERE WAS NO WAY OF TELLING HOW FAST I WAS GOING NOR COULD I SEE HOW MUCH FUEL WAS IN THE TANK OR ENGINE TEMPERATURE. THE OTHER ISSUE WAS THE TURN SIGNALS ALSO STOPPED WORKING. TODAY I CHECKED ALL THE FUSES AND WHEN I PULLED OUT THE ONE FOR THE INSTRUMENT PANEL IT WAS ABSOLUTELY FINE BUT WHEN I PUT IT BACK IN EVERYTHING CAME BACK TO LIFE LIKE THERE WASN'T A PROBLEM ABOUT AN HOUR AND A HALF LATER IN HEAVY TRAFFIC IT ALL WENT DARK AGAIN SO I WAS UNABLE TO USE MY TURN SIGNAL OR TELL HOW FAST I WAS GOING. ONCE AGAIN I JUST PULLED OUT THE SAME FUSE AND PUSH IT BACK IN AND EVERYTHING WAS FINE. THIS JUST SEEMS LIKE IT COULD BE A REAL DANGEROUS ISSUE AND AS I READ ONLINE THIS CAR SEEMS TO HAVE A PLETHORA OF THEM ALSO THE ISSUE WITH NOT GETTING AN ACCURATE READING OF HOW MUCH GAS IS IN YOUR TANK IS ALSO A PROBLEM. THE GENTLEMAN FROM THE STORE WHO HELPED ME PUT GAS IN THE CAR AND JUMP IT SAID HE HAS THE EXACT SAME MODEL FOR HIS WIFE AND THAT HE WAS TOLD WHEN SHE RAN OUT OF GAS IT WAS BECAUSE THE PLASTIC TANK MELTED AND CHANGE SHAPES ALLOWING INACCURATE READING OF THE AMOUNT OF FUEL LEFT

02/18/2017
Components: POWER TRAIN
Incident Date: 02/08/2017
Crash: No
Fire: No
Vehicle Identification Number: 1FADP3F2XDL******
Summary

CAR FEELS LIKE IT SLIPS INTO NEUTRAL WHILE DRIVING AND ENGINE REVS. JERKS FORWARD WHEN GOING BACK INTO GEAR. HAD IT TO DEALER 2X IN 2 WEEKS. THEY SAY THEY CAN'T FIND ANYTHING WRONG. GET THE CAR BACK AND DOES IT AGAIN. HAVE CONTACTED FORD AND THEY TELL ME TO CONTACT SERVICE MGR AT THE DEALER. CAR FEELS DANGEROUS TO DRIVE. HAPPENS ON THE HWY AND STREET DRIVING. IS RANDOM. BOUGHT THE CAR BRAND NEW

02/17/2017
Components: STEERING,POWER TRAIN
Incident Date: 02/10/2017
Crash: No
Fire: No
Vehicle Identification Number: 1FADP3J27DL******
Summary

TRANSMISSION BEGAN SHIFTING INCORRECTLY UNTIL FINALLY LOSING ALL POWER LEAVING ME STRANDED IN THE PASSING LANE GOING UPHILL ON A MAJOR HIGHWAY. PROBLEM STILL PERSISTED AFTER THE FORD DEALER REPROGRAMMED THE TRANSMISSION. REPLACEMENT OF TRANSMISSION CONTROL MODULE STILL HAS NOT FIXED THE ISSUE AND THE DEALER CURRENTLY DOESN'T KNOW WHAT THE PROBLEM IS AS THEY HOLD ONTO THE CAR FOR FURTHER TESTING. I'VE ALSO HAD THE POWER STEERING FAIL ON ME TWICE.

02/17/2017
Components: POWER TRAIN
Incident Date: 02/07/2017
Crash: No
Fire: No
Vehicle Identification Number: 1FADP3F23DL******
Summary

I HAVE AN EXTENDED WARRANTY ON MY VEHICLE, 2013 FORD FOCUS. I HAVE CONTACTED VARIOUS DEALERS IN MY LOCAL AREA, WHO HAVE GIVEN ME VARIOUS EXCUSES TO NOT FIX MY TRANSMISSION WHICH IS COVERED BY THE EXTENDED WARRANTY. I CONTACTED THE FORD CUSTOMER RELATIONSHIP DEPARTMENT, AND THEY ARE ADVISING ME THAT IT IS UP TO THE DEALERSHIP TO FIX OR NOT FIX THE PROBLEM. THEY HAVE ABSOLUTELY REFUSED TO ASSIST ME IN GETTING THIS FIXED OR GETTING A RENTAL VEHICLE TO ALLOW FOR TRANSPORTATION DURING THE TIME THAT MY CAR IS GETTING SERVICED. THE TRANSMISSION IS BECOMING A SAFETY ISSUE. I HAVE A YOUNG DAUGHTER AND HER SAFETY IS MY PRIMARY CONCERN. THE TRANSMISSION HAS STARTED TO SHUDDER AND STALL WHILE DRIVING. I AM CONCERNED THAT THIS WILL BE AN ACCIDENT WAITING TO HAPPEN WITHOUT THE HELP OF GETTING THIS REPAIRED IN A TIMELY MANNER. THIS HAS BEEN AN ONGOING ISSUE SINCE AUGUST. I HAD A DEALERSHIP IN LAS VEGAS (TEAM FORD) INFORM ME IN AUGUST AND I WAS TOLD THAT THE ISSUE WAS NOT NECESSARY AND DIDN'T NEED TO BE REPAIRED. I HAVE RECEIVED LESS THAN SUBPAR SERVICE FROM FORD MOTOR COMPANY AND THE DEALERSHIPS IN MY AREA.

02/09/2017
Components: LATCHES/LOCKS/LINKAGES
Incident Date: 10/01/2016
Crash: No
Fire: No
Vehicle Identification Number: 1FADP3F21VL******
Summary

TL* THE CONTACT OWNS A 2013 FORD FOCUS. THE CONTACT STATED THAT THE DOOR AJAR WARNING INDICATOR INTERMITTENTLY ILLUMINATED WHILE DRIVING VARIOUS SPEEDS. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 16V643000 (LATCHES/LOCKS/LINKAGES); HOWEVER, THE PART FOR THE RECALL REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE. THE VIN WAS INVALID. THE FAILURE MILEAGE WAS NOT DISCLOSED. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.

02/07/2017
Components: STEERING,POWER TRAIN
Incident Date: 01/17/2017
Crash: No
Fire: No
Summary

TL* THE CONTACT OWNS A 2013 FORD FOCUS. WHILE DRIVING APPROXIMATELY 75 MPH, THE VEHICLE EXPERIENCED A COMPLETE LOSS OF STEERING. THE FAILURE OCCURRED WITHOUT WARNING. AFTER THE FAILURE OCCURRED, THE CONTACT SLAMMED ON THE BRAKES AND THE VEHICLE WAS ABLE TO BE STOPPED. AFTER THE FAILURE, THE SERVICE POWER STEERING WARNING INDICATOR ILLUMINATED. THE CONTACT ALSO STATED THAT THE FAILURE RECURRED WHEN MAKING TURNS. THE VEHICLE WAS TAKEN TO THE DEALER WHERE IT WAS DIAGNOSED THAT THE ELECTRICAL POWER STEERING CONTROL MODULE WAS DEFECTIVE AND NEEDED TO BE REPLACED. THE VEHICLE WAS ALSO BROUGHT IN FOR A TRANSMISSION CLUTCH FAILURE EVERY THREE TO SIX MONTHS. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS APPROXIMATELY 65,000. THE VIN WAS NOT INCLUDED.

02/06/2017
Components: POWER TRAIN
Incident Date: 02/02/2017
Crash: No
Fire: No
Vehicle Identification Number: 1FADP3R48DL******
Summary

STOP SAFELY NOW WARNING ON DASH. CAR WILL NOT MOVE. HAD TO BE TOWED TO DEALER AGAIN. THIS IS THE FOURTH TIME TO OCCUR IN 7 WEEKS. BEEN AT THE DEALER MOST OF THE TIME SINCE BUYING IT ON 12/16/2016. FORD NEEDS TO SEND AN ENGINEER TO RECTIFY THE ISSUE BEFORE SOMEONE IS INJURED OR KILLED DUE TO THIS SAFETY DEFECT.

02/06/2017
Components: POWER TRAIN,TIRES
Incident Date: 05/21/2016
Crash: No
Fire: No
Vehicle Identification Number: 1FADP3K23DL******
Summary

TL* THE CONTACT OWNS A 2013 FORD FOCUS. THE CONTACT STATED THAT THE VEHICLE FAILED TO SHIFT GEARS WITHOUT WARNING. THE VEHICLE WAS TOWED TO THE DEALER WHERE IT WAS REPAIRED; HOWEVER, THE DIAGNOSIS AND REPAIR WERE UNKNOWN. IN ADDITION, UPON PURCHASING THE VEHICLE, THE TIRE PRESSURE WARNING INDICATOR ILLUMINATED. THE TECHNICIAN STATED THAT THE INDICATOR WOULD EVENTUALLY TURN OFF; HOWEVER, THE CONTACT MENTIONED THAT THE INDICATOR REMAINED ILLUMINATED. THE VEHICLE WAS TAKEN BACK TO THE DEALER WHERE IT WAS DIAGNOSED THAT AN UNKNOWN CHIP NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 44,000.

02/06/2017
Components: LATCHES/LOCKS/LINKAGES
Incident Date: 10/05/2016
Crash: No
Fire: No
Vehicle Identification Number: 1FADP3F24DL******
Summary

TL* THE CONTACT OWNS A 2013 FORD FOCUS. WHEN THE CONTACT ATTEMPTED TO LOCK THE DOOR, THE DOOR FAILED TO LOCK. IN ADDITION, THE DOOR INADVERTENTLY OPENED WHILE DRIVING. THE VEHICLE WAS TAKEN TO THE DEALER, BUT WAS NOT DIAGNOSED OR REPAIRED. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 16V643000 (LATCHES/LOCKS/LINKAGES). THE PART NEEDED FOR THE REPAIR WAS NOT AVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 111,092. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.

02/01/2017
Components: ELECTRICAL SYSTEM
Incident Date: 02/01/2017
Crash: No
Fire: No
Vehicle Identification Number: 1FADP3F29DL******
Summary

TL* THE CONTACT OWNS A 2013 FORD FOCUS. WHILE DRIVING VARIOUS SPEEDS, THE VEHICLE STALLED WITHOUT WARNING. THE CONTACT WAS UNABLE TO RESTART THE VEHICLE FOR APPROXIMATELY TWENTY MINUTES. THE DEALER WAS UNABLE TO DUPLICATE THE FAILURE. THE VEHICLE WAS NOT REPAIRED. THE CONTACT STATED THAT THE FAILURE WAS INTERMITTENT. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 60,000.

01/29/2017
Components: FUEL/PROPULSION SYSTEM
Incident Date: 01/21/2017
Crash: No
Fire: No
Vehicle Identification Number: 1FADP3E24DL******
Summary

CHECK ENGINE LIGHT CAME ON, TOOK VEH TO FORD DEALER, FOUND CANISTER PURGE VALVE FAILED,INSTALLED BV6Z 9D2890 B, FUEL ASY, COST $250.00

01/28/2017
Components: POWER TRAIN,VEHICLE SPEED CONTROL,UNKNOWN OR OTHER
Incident Date: 01/16/2017
Crash: No
Fire: No
Vehicle Identification Number: 1FADP3K29DL******
Summary

THE FORD FOCUS HATCHBACK THAT I PURCHASED FROM AUFFENBERG DEALER GROUP, 1708 NEW CAR DRIVE, O'FALLON , ILLINOIS ON DECEMBER 13, 2016 CONSTANTLY JERKS WHEN I ACCELERATE. THE CAR DOES NOT ACCELERATE PROPERLY, AS IF IT IS NOT GETTING ENOUGH GAS. (STRANGELY, I DID NOT SENSE THIS WHILE TEST DRIVING THE VEHICLE. DURING THE TEST DRIVE ON DECEMBER 13, 2016, I DID MENTION TO THE SALES PERSON THAT I HEARD A SOUND COMING FROM THE CAR THAT SPARKED MY CONCERN BUT WAS TOLD HE HEARD NOTHING. THERE'S SOMETHING WRONG WITH THE REACTION OF THE WHEELS ON THE CAR WHEN ACCELERATION IS SLOWED. MY GREATEST CONCERN IS THE CAR ACTS AS IF IT WILL STOP IN TRAFFIC. THIS CAN PROVE DANGEROUS TO ME AND OTHER MOTORISTS. NO ONE MENTIONED OR DISCUSSED WITH ME ON DECEMBER 13, 2016 THESE PROBLEMS ALTHOUGH I'VE SINCE SEEN A PAPER LACKING MY SIGNATURE CONCERNING THE SAME. THE CAR INDICATE A DANGER WHILE IN MOTION TO ME AND OTHER MOTORISTS.

01/27/2017
Components: STEERING,ELECTRICAL SYSTEM
Incident Date: 01/02/2016
Crash: No
Fire: No
Vehicle Identification Number: 1FADP3F28DL******
Summary

NEWLY PURCHASED 2013 FORD FOCUS SE.1. INITIAL INCIDENT AT 23000 MILES SHOWING ERROR CODE ON DASHBOARD DISPLAY WITH SUBSEQUENT VEHICLE STALLING (CAR SHUTTING OFF). ISSUE SIMILAR TO ALTERNATOR OR BATTERY FAILURE. 2. NOW-PERSISTENT DASHBOARD ALARM LIGHT WITH MESSAGE: STEERING ASSIST FAULT, SERVICE REQUIRED. FORD DISTRICT MANAGEMENT INFORMED-NO ASSISTANCE AVAILABLE FOR REPAIR OR BUYBACK OR RECALL. REPAIR ESTIMATE COUPLE THOUSAND DOLLARS. VEHICLE NOT DRIVABLE WITHOUT REPAIR. ELECTRONIC POWER STEERING LOCKS DURING DRIVE AFTER START AFTER CAR IS IN DRIVING GEAR PREVENTING TURNS AND DRIVEABILITY. PLEASE RESPOND, THANK YOU (NEW VEHICLE PURCHASE) LESS THAN 40000 MILES. *TR

01/27/2017
Components: POWER TRAIN
Incident Date: 01/20/2017
Crash: No
Fire: No
Summary

UPON PULLING OUT ONTO HIGHWAY CAR SHIFTED INTO NEUTRAL AND WOULD NOT MOVE NEARLY CAUSING AN ACCIDENT. THE CAR HAD BEEN IN SERVICE AT FORD DEALER FOR TRANSMISSION PROBLEMS TWICE BEFORE.

01/24/2017
Components: ENGINE AND ENGINE COOLING
Incident Date: 01/24/2017
Crash: No
Fire: No
Vehicle Identification Number: 1FADP3K20DL******
Summary

MY CAR HAS DIED IN POWER 2 TIMES WHILE DRIVING. ONCE BEFORE I KNEW ANYTHING IT BEGAN TO SHUDDER AND LURCH THEN WHILE GOING HIGHWAY SPEEDS, CAR DIES AND CHECK ENGINE LIGHT COMES ON. SINCE I WAS GOING SO FAST AND I HAVE NO CONTROL I ALMOST GET HIT BY A LOG TRUCK. I GET CAR HOME TAKE TO FORD THEY REPAIR 1401'M AND 1402 M. THEN I GET IT "FIXED". CAR APPEARS TO RUN PROPERLY UNTIL I AM DRIVING ON INTERSTATE AT THE SPEED OF 70. NO CHECK ENGINE LIGHT APPEARS AND MY CAR [XXX] TO LURCH AND SHUDDER AGAIN AND ALL OF A SUDDEN POWER DIES AND I CANNOT CONTROL VEHICLE. I ALMOST GET HIT BY A SEMI TRUCK. I AM 3 MINS FROM HOME. I PULL TO SIDE FINALLY AND SIT. TRY TO START AND CAR WILL NOT START. CHECK ENGINE LIGHT COMES ON IN BOTH INSTANCES AFTER IT OCCURS WITHOUT WARNING. *TR

01/23/2017
Components: ELECTRICAL SYSTEM
Incident Date: 01/06/2017
Crash: No
Fire: No
Vehicle Identification Number: AFADP3K28DL******
Summary

RADIO SHORT -- THE RADIO HAS STOPPED WORKING AND MAKES A VERY LOUD POPPING SOUND. IT BEGAN AS ONE LOUD POP. IF YOU RESTARTED THE CAR THE RADIO WOULD WORK. NOW, EVEN WITH THE RADIO OFF, THE SPEAKERS WILL MAKE AN EXTREMELY LOUD POPPING SOUND. IT HAPPENS RANDOMLY, AND CAN HAPPEN OUT OF THE BLUE. WHEN IT HAPPENS IT IS VERY SUDDEN, AND VERY LOUD, LOUD ENOUGH TO CAUSE YOU TO SLAM ON THE BRAKES, OR IMMEDIATELY JERK THE WHEEL DUE TO FRIGHT. THE RADIO MAKES STATIC WITHOUT THE RADIO TURNED ON, AND EVEN WHEN YOU ARE NOT IN THE CAR. THERE IS AN ACTIVE THREAD ONLINE HTTP://WWW.FOCUSFANATICS.COM/FORUM/CAR-AUDIO-SYNC-MYFORD-TOUCH-ELECTRONICS/358625-CRACKLING-RADIO-PROBLEM-MY-2012-SEL.HTML THAT GAVE ME THE INFORMATION I NEEDED TO HELP DIAGNOSE AND REMOVE THE FUSE. THE LOUDNESS OF THE ISSUE, THE RANDOMNESS, INABILITY TO MAINTAIN FOCUS ON THE ROAD IS A SERIOUS ISSUE. IN REMOVING THE FUSE I NOW HAVE LOST THE LOCK/UNLOCK FUNCTION OF THE DOORS AND THE ABILITY TO USE MY FLASHERS. I WILL BE GOING TO FORD TO HAVE THE RADIO HEAD UNIT REMOVED UNTIL I CAN RESOLVE THIS WITH FORD. IT IS A SERIOUS SAFETY ISSUE. *TR

01/19/2017
Components: STEERING,POWER TRAIN
Incident Date: 04/25/2015
Crash: No
Fire: No
Vehicle Identification Number: 1FADP3F24DL******
Summary

CAR HAS BEEN IN 4 TIMES FOR TRANSMISSION PROBLEMS.TCM AND PCM REPLACED AND REPROGRAMMED.CAR WAS BOUGHT 4/25/15 AND WAS IN SHOP 4/27/15 AND 3 CONSECUTIVE MONDAYS AFTER WITH ENGINE LIGHTS AND JERKING..AS OF 01/01/17 MY STEERING ASSIST WENT OUT WITH NO WARNING IN A SNOW STORM.ALMOST WRECKED..VERY DISAPOINTED.ALL PROBS WHILE DRIVING AND IN MOTION.STEERING ASSIST WENT OUT IN MID RIGHT HAND TURN AND FOR ABT A WEEK WLD PERODICALLY BE FUNCTIONAL THEN HARDEN UP STEERING AGAIN. *TR

01/19/2017
Components: POWER TRAIN
Incident Date: 11/10/2016
Crash: Yes
Fire: No
Vehicle Identification Number: 1FADP3K2XDL******
Summary

THIS VEHICLE HAS HAD MAJOR PROBLEMS WITH THE POWERSHIFT TRANSMISSION. OVER THE COURSE OF 107000 MILES THE VEHICLE HAS EXHIBITED SHUDDING, LURCHING AND BAD SHIFT CHARACTERISTIC AND FRANKLY IS EXTREMELY DANGEROUS. IT HAS HAD IT'S CLUTCHES CLEANED AT 37736 MILES IN OCT 2014, REPLACED AT 38396 MILES IN DECEMBER 2014, REPLACED AGAIN AT 75874 IN FEBRUARY 2016 AND NOW IN JANUARY 2017 AT 107,XXX THE CLUTCHES AGAIN NEED TO BE REPLACED. FORD IS NOW LONGER WILLING TO COVER THE COST EVEN THOUGH THE VEHICLE HAS CONSISTENTLY HAD ISSUES. THIS IS A MAJOR DEFECT AND CLEARLY THE PARTS BEING USED ARE NOT UP TO THE TASK. WHEN THE CLUTCHING START TO FAIL, THE CAR LURCHES, SHUDDER ON ACCELERATION, SHIFT ABNORMALLY AND HAS A DELAYED ACCELERATION WHICH CAN LEAD TO VERY DANGEROUS SITUATIONS. I WAS RECENTLY REAR ENDED WHILE MAKING A LEFT HAND TURN BECAUSE THE VEHICLE WOULD NOT ACCELERATE WHEN I PUSHED ON THE PEDAL (ALTHOUGH IT DOESN'T EXCUSE THE DRIVER BEHIND ME CARELESSNESS).

01/17/2017
Components: POWER TRAIN
Incident Date: 01/17/2017
Crash: No
Fire: No
Summary

TL* THE CONTACT OWNS A 2013 FORD FOCUS. THE VEHICLE WAS REPAIRED PER A RECALL FOR THE TRANSMISSION AND THE COMPUTER WAS REPROGRAMMED. THE VEHICLE RECEIVED ANOTHER RECALL REPAIR REGARDING THE TRANSMISSION; HOWEVER, THE CONTACT WAS UNABLE TO REMEMBER THE RECALL REPAIR. THE CONTACT STATED THAT THE TRANSMISSION FAILED TO SHIFT PROPERLY WITHOUT DEPRESSING THE ACCELERATOR PEDAL WITH IMMENSE FORCE. THE CONTACT TOOK THE VEHICLE TO THE DEALER, BUT WAS NOT DIAGNOSED OR REPAIRED. THE DEALER DID NOT INDICATE A FAILURE. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE VIN WAS UNKNOWN. THE APPROXIMATE FAILURE MILEAGE WAS 68,000.

01/17/2017
Components: STEERING
Incident Date: 01/17/2017
Crash: No
Fire: No
Summary

STEERING ASSIST CODE IS COMING ON AND OFF I LOSE STEERING WHILE I'M DRIVING AT ANY SPEED HWY RESIDENTIAL ECT. TOOK TO DEALERSHIP THEY OFFERED TO FIX FOR 2 GRAND BUT WEREN'T SURE IF ITS 100 PERCENT GOING TO FIX THE STEERING. SO I DRIVE IT HOME THE VIDE HAS BEEN COMING ON AN OFF ITS VERY UNSAFE I LIVE IN THE MOUNTAINS AND ITS NOT BEING CONSIDERED A SAFETY RECALL YET, THE DEALERSHIP WAS UNABLE TO DUPLICATE THE CODE SO WE'RE UNABLE TO DIAGNOSE THE PROBLEM. *TR

01/16/2017
Components: POWER TRAIN,ENGINE
Incident Date: 11/04/2015
Crash: No
Fire: No
Vehicle Identification Number: 1FADP3K27DL******
Summary

MY CAR IS INVOLVED IN RECALL 14M01, THE CURRENT MILEAGE IS 31100 MILE THE PROBLEM IS A POWER LOSE AND A SEVER VIBRATION WHEN THE CAR IS STOPPED IN A RED TRAFFIC LIGHT. THIS ISSUE IS GETTING WORST EVERY DAY AND THE CAR WAS FIXED 4 TIMES FOR TWO DIFFERENT FORD DEALERS IN WHICH THE TCM WAS REPLACED, REPROGRAMMED, CHANGED THE TRANSMISSION OIL, THE GASKET AND CLUTCH, IN THE PAST THE SHUDDER WAS JUST IN LOW VELOCITY AND NOW THE SHUDDER AND POWER OF LOST IS AT ANY VELOCITY OR GEAR CHANGE. I BEEN INVOLVED TWO TIMES IN A SEVER RISK OF CRASH WHEN I WAS DRIVING IN A HIGHWAY @ AROUND 40 MILES SUDDENLY THE CAR IN FRONT STOPPED, I HAD TO CHANGE MY LINE TO NOT CRASH , I CHECK THE SIDE MIRROR, PUSH THE GAS CHANGE MY LINE AND THEN THE CAR DO NOT RESPONSE AND THE CAR BEHIND OF ME HAD TO PUSH THE BRAKE AND ALMOST CRASH ON THE BACK OF MY CAR. MY CAR IS NOW AGAIN WITH A DEALER TO TRY TO FIX THE ISSUE BUT I CAN,T ACCEPT AGAIN A CHANGE OF THE TCM WHEN IT DIDN'T WORK IN THE LAST THREE TIMES. IF WE TAKE IN A CONTINUES TIME FRAME MY CAR WAS MORE THAN 5 MONTHS IN A FORD GARAGE. THE 2ND ISSUE IS AN EXCESSIVE CONSUMPTION OF GASOLINE AND HIGH EMISSION OF CO MY CAR IS IN MEXICO CITY,IT'S TESTED EVERY 6 MONTHS TO CHECK THE GASES EMISSION IT DIDN'T PASS THE TEST 4 TIMES IN 7 MONTHS,THE DEALER TRIED TO FIX 4 TIMES TOO W/O ANSWER AS THE DIAGNOSTIC OF THE CAR WAS WRONG IN BOOTH ISSUE CASES (POWER LOSS-VIBRATION AND INEFFICIENT COMBUSTION) I REQUEST BY PHONE GET ALL THE INFORMATION TO THE DEALER IN REGARD OF THE TEST FOR THE DIAGNOSTIC AND CODES FROM THE IDS AND THEY SERVICE MANAGER TOLD ME THEY CAN'T BECAUSE IS CONFIDENTIAL" AND I SAY I'M THE OWNER AND DRIVER AN I NEED TO KNOW WHAT IS HAPPENING BECAUSE I'M IN A RISK OF CRASH AND THEY CAN'T HIDE ME THIS INFORMATION I JUST CHECK THE TSB 15-0120 PROCEDURE IN YOUR WEB SITE TO KNOW WHAT THEY WILL DO AND THEY REFUSE MY REQUEST. *TR

01/15/2017
Components: VEHICLE SPEED CONTROL,UNKNOWN OR OTHER
Incident Date: 10/03/2016
Crash: No
Fire: No
Vehicle Identification Number: 1FADP3F24DL******
Summary

SIDE DOOR LATCHING (SAFETY RECALL) STILL NOT REPAIRED. I HAVE BEEN TO THE DEALER FOR TWO TIMES ALREADY SINCE OCT 2016 BUT THEY ONLY SAY THAT PARTS ARE NOT AVAILABLE.

01/14/2017
Components: POWER TRAIN
Incident Date: 10/08/2015
Crash: No
Fire: No
Vehicle Identification Number: 1FADP3K23DL******
Summary

TRANSMISSION CAUSES CAR TO STUDDER WHEN ACCELERATING AND GOING UP HILLS. THERE WAS A RECALL IN 2015 TO REMEDY THIS, BUT DID NOT FIX THE ISSUE.

01/13/2017
Components: POWER TRAIN
Incident Date: 01/13/2017
Crash: No
Fire: No
Vehicle Identification Number: 1FADP3F20DL******
Summary

TL* THE CONTACT OWNS A 2013 FORD FOCUS. WHILE DRIVING AT VARIOUS SPEEDS AND DEPRESSING THE ACCELERATOR PEDAL, THE VEHICLE JERKED WITHOUT WARNING. THE VEHICLE WAS TAKEN TO THE DEALER WHERE IT WAS DIAGNOSED THAT THE AUTOMATIC GEAR SHIFT CLUTCH NEEDED REPLACEMENT. THE VEHICLE WAS NOT REPAIRED. THE CONTACT MENTIONED THAT THE VEHICLE HAD BEEN TO THE DEALER FOR THE SAME ISSUES MULTIPLE TIMES AND WAS REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED. THE FAILURE MILEAGE WAS 17,336.

01/13/2017
Components: POWER TRAIN
Incident Date: 12/25/2016
Crash: No
Fire: No
Vehicle Identification Number: 1FADP3F24DL******
Summary

WHILE DRIVING DOWN THE HIGHWAY THE VEHICLE TRANSMISSION DOWN SHIFTED WHEN IT SHOULD HAVE UP SHIFTED, RPMS WERE IN 4500-5000. COULD NOT GET TO SPEED LIMIT OF 45 MPH. CHECK ENGINE LIGHT COME ON AND WE STOPPED TO HAVE IT CHECKED BUT STORE WAS NOT OPEN. PUT CAR IN REVERSE AND CAR WOULD NOT MOVE WHEN GIVEN GAS, ONLY COASTED BACK DUE TO SLOPE. HAD TO DRIVE CAR IN THIS CONDITION ANOTHER 8 MILES ON MAJOR HIGHWAYS BEFORE WE REACHED OUR DESTINATION. CHECK ENGINE LIGHT REMAINED ON.

01/12/2017
Components: POWER TRAIN
Incident Date: 12/15/2016
Crash: No
Fire: No
Vehicle Identification Number: 1FADP3K24DL******
Summary

ERRATIC AND UNPREDICTABLE BEHAVIOR FROM TRANSMISSION. SOMETIMES TAKES OFF QUICK AND SOMETIMES SLOW ALL WITH THE SAME INPUT. SHUDDERS AND SEARCHES FOR GEARS ESPECIALLY ON HILLS AND IN TURNS RESULTING IN LOSS OF CONTROL. MOST RECENTLY IT HAD NOT BEEN ABLE TO FIND A GEAR AND NOT BE ABLE TO MAKE IT UPHILL AND HAD TO BACK DOWN A BUSY STREET TO THE BOTTOM OF THE HILL AND GET A RUNNING START TO MAKE IT UP. FORD HAS REPEATEDLY ATTEMPTED TO REPAIR THE PROBLEM BUT HAVE BEEN UNABLE TO DO SO. THE CAR IS UNPREDICTABLE AND UNSAFE.

01/09/2017
Components: SEAT BELTS
Incident Date: 01/09/2017
Crash: No
Fire: No
Vehicle Identification Number: 1FADP3K24DL******
Summary

SEAT BELT BEGAN TO BE DIFFICULT TO LATCH AND UNLATCH AND AFTER A PERIOD OF ABOUT 8MONTHS TO 1 YEAR IT FAILS TO LATCH AT ALL LEAVING THE DRIVER UNABLE TO PROPERLY SECURE THE BELT TO THE LATCH. *TR

01/06/2017
Components: LATCHES/LOCKS/LINKAGES
Incident Date: 10/05/2016
Crash: No
Fire: No
Vehicle Identification Number: 1FADP3F24DL******
Summary

TL* THE CONTACT OWNS A 2013 FORD FOCUS. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 16V643000 (LATCHES/LOCKS/LINKAGES); HOWEVER, THE PART TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE. UPDATED 03/03/17*LJ

01/05/2017
Components: ELECTRICAL SYSTEM
Incident Date: 11/16/2016
Crash: No
Fire: No
Vehicle Identification Number: 1FADP3F2XDL******
Summary

TL* THE CONTACT OWNS A 2013 FORD FOCUS. WHILE DRIVING AND ATTEMPTED TO USE THE HORN, THE HORN FAILED TO FUNCTION. THE VEHICLE WAS TAKEN TO THE DEALER, BUT WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS UNKNOWN.

01/05/2017
Components: ELECTRICAL SYSTEM,ENGINE,FUEL/PROPULSION SYSTEM
Incident Date: 01/03/2017
Crash: No
Fire: No
Vehicle Identification Number: 1FADP3F23DL******
Summary

WHILE DRIVING I CAME TO A STOP SIGN AND AS I STARTED TO LET OUT THE CLUTCH AND MOVING ROUGHLY 10 MPH MY CAR ENGINE COMPLETELY SHUT OFF AND POWER STEERING WAS LOST. INTERIOR LIGHTS WERE STILL FUNCTIONAL BUT WHEN I WENT TO START UP THE CAR AGAIN IT WOULD NOT TURN OVER. THIS IS A MANUAL TRANSMISSION BUT NOTHING WAS WORKING TO GET IT STARTED AGAIN. THIS TO ME IS UNACCEPTABLE FLAW IN THE SYSTEM THAT PUT ME AT RISK OF CAUSING AN ACCIDENT. BEING STUCK IN THE MIDDLE OF AN INTERSECTION AND WITHOUT POWER TO THE ENGINE. I AM FORTUNATE ENOUGH THAT I WAS ON SIDE STREETS AND NOT ON A HIGHWAY AS THIS ISSUE COULD HAVE CAUSED A SERIOUS ACCIDENT. I TOOK IT TO A GARAGE TO GET IT FIXED AND THEY TOLD ME THAT MY MODEL WAS NOT UNDER RECALL. DOING SOME RESEARCH FOUND FORDS RECALL 14S17-S1 FOR THE FORD FOCUS ST SAME YEAR (2013) AS MINE WITH THE EXACT PROBLEM MY CAR HAD. THE GARAGE THAT I AM RECEIVING THE REPAIRS AT TOLD ME THEY FOUND 5 WIRES THAT WERE SEVERED AND WAS PART OF THE PROBLEM. I HAVE YET TO GET THE FULL DIAGNOSTICS FROM THE GARAGE BUT WILL BE ADDING THE DOCUMENT TO THE REPORT ONCE THIS HAS BEEN RESOLVED AND ALL ISSUES ARE MADE AWARE. *TR

01/04/2017
Components: POWER TRAIN,ELECTRICAL SYSTEM
Incident Date: 12/26/2016
Crash: No
Fire: No
Vehicle Identification Number: 1FADP3F25DL******
Summary

CAR HAS STALLED WHILE DRIVING NOW 5 TIMES IN 9 DAYS. THE FIRST TIME DRIVING FROM DENVER TO CASPER, I WASN'T TOO FAR FROM HOME THE STEERING ASSIST SERVICE NEEDED WARNING CAME ON, AND ABOUT 5 MILES LATER I RECEIVED A TRANSMISSION SERVICE REQUIRED WARNING, IMMEDIATELY FOLLOWED BY AN ENGINE SERVICE NOW WARNING AND I COMPLETELY LOST POWER. IN TRYING TO RESTART THE VEHICLE, I HAD ALL MY LIGHTS AND EVERYTHING (INCLUDING WARNINGS), BUT NO CRANK. WHEN A NICE PERSON ASKED TO PUSH ME TO THE SHOULDER AT LEAST OUT OF THE TURN LANE WHILE WAITING FOR A TOW TRUCK. THE CAR STARTED RIGHT UP. TOWED THE CAR STILL TO A FORD DEALERSHIP, WHERE I WAS TOLD NOTHING WAS FOUND AND THEY COULDN'T REPLICATE THE PROBLEM. 7 DAYS LATER. AND ABOUT 250 MILES FROM HOME ON THE INTERSTATE. THE SAME THING HAPPENED. THE CAR STARTED ABOUT AN HOUR LATER AFTER THE TOW TRUCK DRIVER ARRIVED TO HELP. WAS ABLE TO DRIVE THE CAR HOME, AND AGAIN THE FOLLOWING DAY THE FOLD DEALERSHIP TOLD ME JUST COMMUNICATION CODES ON THE COMPUTER AND UNSURE WHAT THE ISSUE IS. TODAY, THE CAR DID THE SAME THING 3 MORE TIMES IN THE SPAN OF 2 HOURS. ONCE I WAS STOPPING IN THE RIGHT THROUGH LANE AT A STOP LIGHT WITH MY DAUGHTER IN THE CAR WHEN IT STALLED OUT. NOTICED THIS TIME EVEN THOUGH I HAD THE CAR IN PARK THE DASH READ IT WAS IN DRIVE. HAD THE ECM ON THE TRANSMISSION REPLACED ALREADY IN SEPTEMBER. RIGHT NOW IT IS BACK A THE DEALERSHIP AS I DO NOT TRUST THIS CAR WITH ME IN IT, LET ALONE MY 2 LITTLE GIRLS. *TR

01/04/2017
Components: FUEL/PROPULSION SYSTEM
Incident Date: 05/01/2014
Crash: No
Fire: No
Summary

FILLING UP WITH GAS THE GAS PUMP TURNS OFF AFTER ABOUT EVERY 1/2 GALLON. SOMETHING TO DO WITH THE VENTING OF THE GAS TANK.

12/31/2016
Components: STEERING
Incident Date: 12/16/2016
Crash: No
Fire: No
Vehicle Identification Number: 1FADP3F2XDL******
Summary

THE POWER STEERING STOPPED WORKING WHILE DRIVING ON A RURAL HIGHWAY AT 50 MPH AND THE STEERING BECAME VERY STIFF AND DIFFICULT TO MANEUVER THE CAR. WHEN I TRIED TO DRIVE THE CAR TO THE DEALERSHIP THE NEXT DAY THE STEERING COMPLETELY LOCKED UP AND NEEDED TO BE TOWED. THE ODOMETER WAS ONLY AT 31,870, BUT OUT OF WARRANTY. THE REPAIR BILL WAS $2500 AND TOOK 10 DAYS TO FIX.

12/31/2016
Components: ELECTRICAL SYSTEM,STRUCTURE,FUEL/PROPULSION SYSTEM
Incident Date: 12/31/2016
Crash: No
Fire: Yes
Vehicle Identification Number: 1FADP3F25EL******
Summary

AT APPROXIMATELY 2:30 AM THIS MORNING 12/31/16, OUR FORD FOCUS BURST INTO FLAMES WHILE STATIONARY IN A PARKING LOT. THANK GOD WE AND OUR 11 MONTH OLD WERE NOT IN THE CAR AT THE TIME. WE HAVE HAD THIS CAR INTO THE SHOP AT LEAST TWICE FOR TRANSMISSION PROBLEMS THEN OUR ENTIRE MULTI INFORMATION SCREEN INCLUDING RADIO QUIT WORKING, THEY REFUSED TO FIX BECAUSE WE WERE OUT OF WARRANTY. WE HAVE BARELY HAD THIS CAR FOR ONE YEAR AND HAVE HAD NOTHING BUT PROBLEMS. NOW WE HAVE NO CAR BECAUSE IT IS TOTALED FROM THE FIRE. THE POLICE BASED ON INITIAL INVESTIGATION SAID IT WAS AN ELECTRICAL FIRE. I HAVE SEEN ANOTHER 2013 FORD FOCUS CATCH FIRE IN AUSTRALIA AND OTHER PLACES. I WOULD LIKE THIS TO BE INVESTIGATED SO THIS DOES NOT HAPPEN TO OTHER PEOPLE.

12/30/2016
Components: FUEL SYSTEM, GASOLINE,ENGINE
Incident Date: 11/01/2016
Crash: No
Fire: No
Vehicle Identification Number: 1FADP3F21DL******
Summary

TL* THE CONTACT OWNS A 2013 FORD FOCUS. WHILE IDLING, THE ENGINE SUDDENLY STALLED THE VEHICLE WAS TAKEN TO THE DEALER WHERE IT WAS DIAGNOSED THAT THE CANISTER PURGE VALVE WAS FAULTY WHICH CAUSED THE FUEL PUMP TO MALFUNCTION. THE FUEL TANK BECAME DEFORMED. THE VEHICLE WAS REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 86,364. UPDATED 05/10/17*LJ *TR

12/30/2016
Components: POWER TRAIN
Incident Date: 12/26/2014
Crash: No
Fire: No
Vehicle Identification Number: 1FADP3F22DL******
Summary

TL* THE CONTACT OWNS A 2013 FORD FOCUS. WHILE ACCELERATING THE VEHICLE FROM A STOP OR WHILE IN REVERSE, THE VEHICLE SHUTTERED WITHOUT WARNING. THE VEHICLE WAS TAKEN TO A DEALER WHERE IT WAS DIAGNOSED THAT THE TRANSMISSION CLUTCH FAILED. THE VEHICLE WAS REPAIRED, BUT THE FAILURE RECURRED SIX TIMES. THE VEHICLE WAS SERVICE PER A TECHNICAL SERVICE BULLETIN FOR THE TRANSMISSION CLUTCH FAILURE. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS 49,067. UPDATED 03/02/17*LJ *TR

12/30/2016
Components: POWER TRAIN
Incident Date: 05/13/2015
Crash: No
Fire: No
Vehicle Identification Number: 1FADP3J22DL******
Summary

I HAD ALREADY BEGUN NOTICING THE SHUDDERING AND LURCHES WHEN I WAS NOTIFIED OF THE RECALL. I IMMEDIATELY BROUGHT IT TO MY LOCAL DEALERSHIP IN MAY 2015. DURING THIS FIRST VISIT THE SERVICE DEPARTMENT REPLACED THE CLUTCHES, CLUTCH ASSEMBLY, SEAL, AND FLUIDS AS ALLOWED BY THE RECALL. I BROUGHT THE VEHICLE BACK TO SERVICE IN OCTOBER 2015 AT WHICH TIME I WAS TOLD THIS PROBLEM WOULD NEVER BE FIXED, BUT THE CAR WAS 'REPAIRED PER RECALL 15B22B'. ON THE THIRD VISIT, IN DECEMBER 2015, I WAS TOLD BY THE SERVICE MAN THAT 'FORD CREATED A BAD TRANSMISSION, BUT ALL THEY COULD DO WAS RE-FLASH THE CONTROL MODULE AND THE CAR WOULD NEED TO RE-LEARN MY DRIVING HABITS'. ACCORDING TO THE SERVICE INVOICE THE VEHICLE WAS RECHECKED FOR THE TRANSMISSION SHUDDER, PASSED TEST, AND WAS REPROGRAMMED. DURING THE FOURTH VISIT IN MAY 2016, I WAS TOLD THE CAR WAS OPERATING AS DESIGNED AND THAT IF I WOULD READ MY OWNER'S MANUAL, I WOULD KNOW THAT. AT THAT TIME I ASKED TO SPEAK WITH THE SERVICE MANAGER BECAUSE OF THE WAY I WAS BEING TREATED. THE SERVICE INVOICE STATES THE 'TRANSMISSION IS PASSING TRANSMISSION OPERATIONAL TESTING CRITERIA'. I HAVE NOW BEEN TOLD THERE IS NOTHING MORE THEY CAN DO. I HAVE RESEARCHED ONLINE AND HAVE COME ACROSS THIS REASONING FOR THE PROBLEM: 'TRANSMISSION FLUID IS LEAKING SOMEPLACE INSIDE AND GETTING ON ONE OR TWO OF THE CLUTCHES, THE OILY CLUTCH IS WHAT'S CAUSING THE VEHICLE TO HAVE THE HARSH SHIFT'. I'VE ALSO READ THAT AFTER NINETEEN TECHNICAL SERVICE BULLETINS, A RECENT BULLETIN ALLOWS THE DEALERSHIP SERVICE DEPARTMENT TO OPEN THE TRANSMISSION, FIND THE AREA THAT LEAKS TRANSMISSION FLUID ON THE CLUTCH, AND FIX IT. YET I'M STILL BEING TOLD THERE IS NOTHING MORE THEY CAN DO. *TR

12/30/2016
Components: POWER TRAIN
Incident Date: 12/30/2016
Crash: No
Fire: No
Vehicle Identification Number: 1FADP3F2XDL******
Summary

TRANSMISSION JERKS.,HESITATES,SLIPS REVS UP,STALLS OUT,MODULE FOR TRANSMISSION REPROGRAMMED,REPLACED,CLUTCHES REPLACED,STILL SAME PROBLEM.THEY CANNOT REPAIR,WILL SIT PARKED IN DRIVEWAY.

12/28/2016
Components: POWER TRAIN,LATCHES/LOCKS/LINKAGES
Incident Date: 12/26/2016
Crash: Yes
Fire: No
Vehicle Identification Number: 1FADP3F26DL******
Summary

I WAS DRIVING DOWN THE HIGHWAY AT ABOUT 60MPH AND THE HOOD FLEW OPEN SHATTERING THE WINDOW.THE LATCH THAT WAS HOLDING IT DOWN CAME LOOSE AND ONE SIDE WAS NOT ATTACHED TO ANYTHING. THE TOP OF THE CAR WAS ALSO DENTED. I HAD A WINDSHIELD GUY COME TO REPAIR IT AND HE SAID THAT THIS IS THE THIRD FORD CAR THAT HE HAS SEEN THIS HAPPEN TO. ALSO I HAVE TWO PREVIOUS RECALLS ON THE CAR ONE FOR THE PASSENGER DOOR LATCH AND THE OTHER FOR THE TRANSMISSION CONTROL MODULE. THE HOOD COMING UP IS A HUGE SAFETY CONCERN AND COULD HAVE CAUSED A MAJOR ACCIDENT. ALSO THE HOOD IS BANGED UP SO NOW THAT IT WILL NOT CLOSE NORMAL. AND THE HOOD JOINTS CUT THE FRAME OF THE CAR. *TR

12/21/2016
Components: STEERING,ELECTRONIC STABILITY CONTROL
Incident Date: 11/28/2016
Crash: No
Fire: No
Vehicle Identification Number: 1FADP3F2ODL******
Summary

WHILE DRIVING HOME ON A VERY BUSY FREEWAY IN DALLAS THE STEERING DEFAULT WARNING CAME ON. SHORTLY THEREAFTER NUMEROUS OTHER WARNINGS DISPLAYED ON THE DASHBOARD, MY CAR IMMEDIATELY LOST ACCELERATION AND THE ENGINE DEFAULT LIGHT CAME ON CAUSING ME TO COMPLETELY STALL. I ALMOST CAUSED A MAJOR ACCIDENT BEING RUSH HOUR. I WAS TOWED TO THE DEALERSHIP WHERE THEY SAID I NEEDED A NEW BATTERY. OVER $400 LATER, 4 DAYS LATER, I PICKED CAR UP AND 5 HOURS LATER IT DID IT AGAIN. RETURNED CAR TO DEALERSHIP AND THIS TIME THEY REPORTED AN EVAP CODE. THIS HAS NOTHING TO DO WITH THE STEERING AND I KNEW THIS. I CONTACTED A FRIEND WHO IS A MASTER TECHNICIAN WHO WENT INTO THE DEALERSHIP WITH ME AND SUBSEQUENTLY I WAS NOT CHARGED THE DIAGNOSTIC CODE AGAIN. HE DISCUSSED THIS ISSUE AND THEY SAID THE STEERING WAS FINE AND UNTIL IT HAPPENS AGAIN THERE WAS NOTHING THEY COULD IDENTIFY TO FIX!! (HOWEVER, THE REPAIRS THE DEALER WANTED ME TO AGREE WITH NOW-THE EVAP CODE?- WERE JUST UNDER $2,000 AND DIDN'T ADDRESS THE STEERING CODE WARNING IN ANY WAY. FUEL TANK, LINES & PURGE VALVE? ALL IN NEED OF REPAIR 6 HOURS AFTER CAR WAS FIXED VIA A BRAND NEW BATTERY) I AM AT 103,000 MILES. I DROVE THE CAR THAT NIGHT FINE, THE NEXT DAY AND THEN AGAIN IT REPEATED THE STEERING WARNING AND SHUT DOWN WHILE IN MOTION ON A MAJOR FREEWAY THAT EVENING. FOUR TIMES LATER SINCE 11/29/16 I HAVE HAD THIS STEERING WARNING/SUBSEQUENT RESULTS OF ALMOST CRASHING. THIS IS THEE MOST UNSAFE VEHICLE BEING DRIVEN ON AMERICAN ROADS TODAY. FORD SHOULD RECALL THIS, FIX THIS STEERING ISSUE ONCE AND FOR ALL. I WILL NEVER, EVER BUY OR DRIVE A FORD CAR AGAIN. *TR

12/20/2016
Components: POWER TRAIN
Incident Date: 06/13/2013
Crash: No
Fire: No
Summary

TRANSMISSION MAKES NOISE, DELAYED ACCELERATION, HARD SHIFTS. VEHICLE HAS BEEN TAKEN TO THE DEALERSHIP FOR SOFTWARE UPDATES BUT NO ATTEMPTS TO FIX HAVE BEEN SATISFACTORY.

12/20/2016
Components: POWER TRAIN
Incident Date: 12/20/2016
Crash: No
Fire: No
Vehicle Identification Number: 1FADP3K22DL******
Summary

TL* THE CONTACT OWNS A 2013 FORD FOCUS. WHILE DRIVING 65 MPH, THE VEHICLE SHIFTED INDEPENDENTLY TO A LOWER GEAR WITHOUT WARNING. ON SEVERAL OCCASIONS, THE VEHICLE FAILED TO SHIFT OUT OF SECOND GEAR WHILE THE ACCELERATOR WAS DEPRESSED. THE VEHICLE WAS TAKEN TO BE DIAGNOSED. THE CONTACT WAS INFORMED THAT THE PCM NEEDED TO BE REPROGRAMMED. THE PCM WAS REPROGRAMMED; HOWEVER, THE FAILURE RECURRED. THE CONTACT ALSO STATED THAT THE CLUTCH WAS REPLACED, BUT THE FAILURE RECURRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 18,209. UPDATED 01/31/2017*CT *CN

12/20/2016
Components: POWER TRAIN
Incident Date: 12/19/2016
Crash: No
Fire: No
Vehicle Identification Number: 1FADP3K20DL******
Summary

MY 2013 FORD FOCUS SHUDDERS, HESITATES AND SURGES WHEN SHIFTING. TODAY IT IS IN FORD'S DEALERSHIP GETTING THE FIFTH AUTO TRANS DUAL CLUTCH INSTALLED. I DO NOT FEEL SAFE WHEN ACCELERATING FROM A STOP SIGN. YESTERDAY THE CAR SHIFTED HARD 1-2 AND AGAIN SHIFTED HARD 2-3 AND THEN WOULD NOT COME OUT OF 3RD GEAR.

12/19/2016
Components: POWER TRAIN,ELECTRICAL SYSTEM
Incident Date: 04/09/2015
Crash: No
Fire: No
Vehicle Identification Number: 1FADP3F29DL******
Summary

TL* THE CONTACT OWNS A 2013 FORD FOCUS. THE CONTACT STATED THAT THE VEHICLE EXPERIENCED SHUDDERING AND THEN STALLED WHILE BEING OPERATED AT A LOW SPEED. THE FAILURE OCCURRED WITHOUT WARNING. THE VEHICLE WAS TAKEN TO THE DEALER WHERE IT WAS DIAGNOSED THAT THE TRANSMISSION CONTROL MODULE WAS DEFECTIVE AND NEEDED TO BE REPLACED. THE VEHICLE WAS REPAIRED, BUT THE FAILURE RECURRED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS APPROXIMATELY 14,000.

12/19/2016
Components: POWER TRAIN,ELECTRICAL SYSTEM,STRUCTURE
Incident Date: 11/15/2016
Crash: No
Fire: No
Vehicle Identification Number: 1FADP3E28DL******
Summary

THE FUSE THAT CONTROLS THE INSTRUMENT PANEL IN FRONT OF THE STEERING WHEEL WILL NOT STAY IN. IT DOES NOT "BLOW" AND WHEN THIS HAPPENS YOU HAVE NO SPEEDOMETER,HEAT OR GAS GAUGE,TURN SIGNALS, ECT. I BELIEVE THIS TO BE A VALID SAFETY ISSUE. WHEN THIS FUSE DOES NOT ALLOW THE CURRENT TO GET TO THE INSTRUMENT CLUSTER THEN THE MPG READOUT RETURNS TO 30.7 IN LIEU OF WHAT WAS BEING SHOWN AT THE TIME OF THE FAILURE. ANYTIME YOUR SIGNAL LIGHTS WILL NOT WORK THAT IS A RECALLABLE SITUATION. I BELIEV FOMOCO KNOWS ABOUT THIS. ALSO THE STICKER ON THE DOOR JAMB IN REGARDS TO TIRE PRESSURE READS 30 PSI. RIGHT NOW I HAVE 30 PSI IN MY TIRES AND THE "LOW TIRE" LIGHT IS CONSTANTLY ON.WHEN I CONTACTED MY DEALER HE SAID TO PUT 35 PSI IN EACH TIRE TO ELIMINATE THE PROBLEM. IF THE TIRE MANUFACTURERS WANTED MORE THAN 30PSI IN THEIR TIRES THEN WHY DOES THE DOOR STICKER NOT SAY SO AND ALSO THE TIRE BOOKLET.

12/15/2016
Components: POWER TRAIN
Incident Date: 12/10/2016
Crash: No
Fire: No
Vehicle Identification Number: 1FADP3K21DL******
Summary

WAS DRIVING DOWN THE ROAD AND SUDDENLY TRANSMISSION STOPS WORKING ENGINE REVS UP THEN IT ENGAGES AGAIN. CONTINUED DOWN THE ROAD AND IT CONTINUED TO DO THIS REPEATEDLY. PULLED OFF ROAD ONLY TO FIND OUT NO REVERSE AS WELL. ALMOST CAUSED ME TO LOSE CONTROL OF THE VEHICLE AS I LIVE IN A RURAL AREA WITH SMALL ROLLING HILLS AND IT IS WINTERTIME. *TR

12/15/2016
Components: FUEL/PROPULSION SYSTEM
Incident Date: 11/10/2016
Crash: No
Fire: No
Summary

WHILE DRIVING APPROXIMATELY 35MPH ON A CITY STREET MY VEHICLE STALLED RESULTING IN LOSE OF CONTROL. THE FUEL VAPOR SEPARATOR MALFUNCTIONED ALLOWING FUEL INTO THE FUEL VAPOR CANISTER. ALSO I CAN NOT PUT MORE THAN 2 GALLONS OF FUEL INTO THE VEHICLE OR IT WILL NOT START. IT ALSO STALLS WHEN COMING TO A STOP. VEHICLE HAD 48K MILES AT THE TIME. VEHICLE HAS NOT BEEN FIXED. *TR

12/15/2016
Components: POWER TRAIN
Incident Date: 04/20/2016
Crash: No
Fire: No
Vehicle Identification Number: 1FADP3F22DL******
Summary

TL* THE CONTACT OWNS A 2013 FORD FOCUS. WHILE ACCELERATING FROM A STOP, THE VEHICLE JERKED AND FAILED TO OBTAIN TRACTION FOR SEVERAL SECONDS. THE VEHICLE WAS TAKEN TO A DEALER WHERE IT WAS DIAGNOSED THAT THE CLUTCHES NEEDED TO BE REPLACED. THE VEHICLE WAS UNABLE TO BE REPAIRED DUE TO THE PARTS BEING ON BACKORDER. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 64,000.

12/13/2016
Components: POWER TRAIN
Incident Date: 12/09/2016
Crash: No
Fire: No
Vehicle Identification Number: 1FADP3F24DL******
Summary

TL* THE CONTACT OWNS A 2013 FORD FOCUS. WHILE DRIVING APPROXIMATELY 65 MPH, THE SERVICE TRANSMISSION WARNING INDICATOR ILLUMINATED. THE DEALER DIAGNOSED THAT THE PART THAT HELD THE CLUTCH TO THE TRANSMISSION FRACTURED AND NEEDED REPLACEMENT. THE CONTACT ALSO STATED THAT THE VEHICLE WAS PREVIOUSLY REPAIRED TWICE FOR POWER TRAIN FAILURES. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 68,000.

12/09/2016
Components: UNKNOWN OR OTHER
Incident Date: 10/01/2016
Crash: No
Fire: No
Summary

THE DOOR NO LONGER LATCHED, THEY REFUSED TO FIX IF FOR 3 WEEKS. THEN FINALLY FIXED IT, WHEN I WENT MY SEAT BELT ALSO STOPPED LATCHING AND THEY REFUSED TO FIX IT, BOTH DRIVER AND PASSENGER SEAT BELT STOPPED LATCHING. THEY WILL NOT FIX UNTIL IN BECOMES AND ACTUAL RECALL. I SEE MANY COMPLAINTS ABOUT THIS.

12/09/2016
Components: POWER TRAIN
Incident Date: 08/01/2014
Crash: No
Fire: No
Vehicle Identification Number: 1FADP3K23DL******
Summary

TL* THE CONTACT OWNS A 2013 FORD FOCUS. THE CONTACT STATED THAT THE TRANSMISSION SLIPPED WHILE ACCELERATING. THE DEALER DID NOT FIND ANY ISSUES WITH THE TRANSMISSION. THE MANUFACTURER WAS NOT NOTIFIED. THE FAILURE MILEAGE WAS 8,000.

12/07/2016
Components: LATCHES/LOCKS/LINKAGES
Incident Date: 04/22/2016
Crash: No
Fire: No
Vehicle Identification Number: 1FADP3F21DL******
Summary

TL* THE CONTACT OWNS A 2013 FORD FOCUS. WHILE DRIVING APPROXIMATELY 55 MPH, THE FRONT DRIVER SIDE DOOR OPENED UNEXPECTEDLY WITHOUT WARNING. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 16V643000 (LATCHES/LOCKS/LINKAGES); HOWEVER, THE PART TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS INFORMED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 38,000. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.

12/07/2016
Components: STEERING
Incident Date: 12/04/2016
Crash: No
Fire: No
Summary

TL* THE CONTACT OWNS A 2013 FORD FOCUS. WHILE DRIVING 65 MPH, THE POWER STEERING FAILED AND THE POWER STEERING ASSIST WARNING INDICATOR ILLUMINATED. THE DEALER DIAGNOSED THAT THE STEERING GEAR FAILED AND NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE VIN WAS UNKNOWN. THE FAILURE MILEAGE WAS 128,000.

12/01/2016
Components: FUEL SYSTEM, GASOLINE,FUEL/PROPULSION SYSTEM
Incident Date: 09/01/2016
Crash: No
Fire: No
Vehicle Identification Number: 1FADP3K22DL******
Summary

ABOUT ONE YEAR AFTER WE BOUGHT THIS CAR, I RAN OUT OF GAS ON A CITY STREET, ABOUT ONE MILE FROM A GAS STATION AND THE DASH STILL SHOWED 8 MILES UNTIL EMPTY. I WAS STRANDED ON THE SIDE OF THE ROAD AND HAD TO CALL FOR ROADSIDE ASSISTANCE. AFTER THAT I WAS CAREFUL TO TRY NOT TO LET IT GET THAT LOW AGAIN. RECENTLY, HOWEVER, DRIVING DOWN THE INTERSTATE, I WAS GETTING LOW ON GAS AND ABOUT TO GET OFF AT THE NEXT EXIT IN 2 MILES WHEN I SUDDENLY RAN OUT OF GAS. THIS TIME, THE DASH SHOWED 17 MILES UNTIL EMPTY. I WAS STRANDED ON THE SIDE OF THE INTERSTATE WITH LOTS OF TRAFFIC, CONSTRUCTION, AND 90 DEGREE WHETHER. I WAITED THERE IN THE HEAT FOR ABOUT AN HOUR AND 20 MINUTES FOR ROADSIDE ASSISTANCE. ABOUT 2 MONTHS LATER WHEN I TOOK MY CAR IN FOR ITS 3RD RECALL (A SOFTWARE ISSUE) I ASKED IF THE FUEL ISSUE WAS RELATED TO THE SOFTWARE, AND I WAS TOLD THAT THE FUEL PURGE WAS A "COMMON" PROBLEM WITH THIS VEHICLE BUT NOT CONSIDERED A RECALL. I WAS ALSO TOLD THAT I WOULD HAVE TO GET IT REPAIRED OR IT WOULD CONTINUE TO GET WORSE. I FEEL LIKE BEING STRANDED ON THE SIDE OF THE ROAD IS A SAFETY ISSUE. I ALSO FEEL LIKE I SHOULD NOT HAVE TO PAY FOR THIS SINCE IT IS A PROBLEM WITH THE WAY THE FUEL SYSTEM WAS BUILT. *TR

11/30/2016
Components: POWER TRAIN,ELECTRICAL SYSTEM
Incident Date: 11/09/2016
Crash: No
Fire: No
Vehicle Identification Number: 1FADP3N2XDL******
Summary

VEHICLE DOES NOT START WITH WARNING PARKING AID FAULT. AFTER SEVERAL ATTEMPTS, IT STARTS BUT THEN STOPS. VEHICLE SHUDDERS FROM START, GEARS MAKE NOISES AND DOWN SHIFTS UNEXPECTEDLY.

11/29/2016
Components: ELECTRICAL SYSTEM,STRUCTURE,UNKNOWN OR OTHER
Incident Date: 11/08/2016
Crash: No
Fire: No
Vehicle Identification Number: 1FADP3J25DL******
Summary

I HAVE HAD MY PRE-OWNED VEHICLE FOR 1 1/2 YEARS AND HAVE HAD CONTINUOUS ISSUES WITH MY TRUNK POPPING OPEN RANDOMLY. IT OPENS ANYWHERE AND AT RANDOM TIMES. I'VE HAD IT OPEN WHILE DRIVING DOWN THE INTERSTATE, WHICH IS A HUGE SAFETY HAZARD, POTENTIALLY HAVING THINGS FROM TRUNK FLY OUT AND HIT ANOTHER MOTORIST. IT HAS BEEN LOOKED AT TWICE BY BAXTER FORD IN OMAHA, NE. THEY CAN NEVER SEEM TO FIND THE ISSUE OR HAVE IT "DUPLICATE" ON THEIR TIME. THIS DEFINITELY SOUNDS LIKE A MANUFACTURER DEFECT. *TR

11/28/2016
Components: STRUCTURE
Incident Date: 08/01/2016
Crash: No
Fire: No
Vehicle Identification Number: 1FADP3N24DL******
Summary

THIS RECALL BEGAN IN AUGUST AND STILL HAS NOT BEE REMEDIED. WE HAVE BEEN TRYING TO BUY A NEW CAR AND WERE TOLD THE CAR IS UNSALABLE UNTIL THIS RECALL IS SATISFIED. WE NO LONGER HAVE A WARRANTY ON THE CAR AND EVERY DAY WE DRIVE IT WILL CAUSE A LOSS TO THE CURRENT VALUE AND THE RISK OF REPAIRS. THERE IS NO SATISFACTORY TIMEFRAME FOR THIS RECALL TO BE REMEDIED. EVEN FORD WILL NOT TAKE THE CAR BACK ON TRADE.

11/28/2016
Components: STEERING,ENGINE
Incident Date: 11/25/2016
Crash: No
Fire: No
Vehicle Identification Number: 1FADP3F27DL******
Summary

TL* THE CONTACT OWNS A 2013 FORD FOCUS. WHILE DRIVING APPROXIMATELY 60 MPH, THE STEERING WHEEL SHOOK VIOLENTLY AND THE VEHICLE FAILED TO ACCELERATE. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC WHERE IT WAS DIAGNOSED THAT THE ENGINE WAS FAILING. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS APPROXIMATELY 74,000.

11/22/2016
Components: POWER TRAIN
Incident Date: 05/05/2015
Crash: No
Fire: No
Vehicle Identification Number: 1FADP3F29DL******
Summary

TL* THE CONTACT OWNS A 2013 FORD FOCUS. WHILE DRIVING VARIOUS SPEEDS, USUALLY BETWEEN 20-30 MPH, THE VEHICLE JERKED AND A LOUD NOISE WAS HEARD UNDER THE VEHICLE. THERE WERE NO WARNING INDICATORS ILLUMINATED. THE VEHICLE WAS TAKEN TO THE DEALER SEVERAL TIMES WHERE IT WAS DIAGNOSED THAT THE TRANSMISSION NEEDED SEALS AND THE SHAFT NEEDED TO BE REPLACED. THE REPAIRS WERE COMPLETED, BUT THE ISSUE PERSISTED. THE VEHICLE WAS TAKEN BACK TO THE DEALER WHERE THE CLUTCH WAS REPLACED TWICE AND THERE WERE TWO SOFTWARE UPDATES. THE FAILURES CONTINUED. THE MANUFACTURER WAS NOTIFIED. THE VIN WAS INVALID. THE FAILURE MILEAGE WAS APPROXIMATELY 40,000.

11/15/2016
Components: POWER TRAIN
Incident Date: 11/01/2016
Crash: No
Fire: No
Vehicle Identification Number: 1FADP3K22DL******
Summary

TL* THE CONTACT OWNS A 2013 FORD FOCUS. THE CONTACT STATED THAT THE TRANSMISSION GEARS WERE EXTREMELY SLOW TO CHANGE OVER AND SUDDENLY THE GEAR ENGAGED AND CAUSED A JERKING MOTION. THE EMERGENCY BRAKE WAS RELEASED AND FRACTURED. THE CONTACT NOTIFIED AT LEAST THREE DEALERS AND ONE OF THEM INDICATED THAT THE TRANSMISSION CLUTCH ASSEMBLY NEEDED TO BE REPLACED; HOWEVER, THE PART WAS ON A NATIONAL BACK ORDER. THE MANUFACTURER WAS NOTIFIED. THE APPROXIMATE FAILURE MILEAGE WAS 37,000.

11/14/2016
Components: STEERING
Incident Date: 09/26/2016
Crash: No
Fire: No
Vehicle Identification Number: 1FADP3J27DL******
Summary

I'M ANOTHER VICTIM OF THE EPAS POWER STEERING GEAR ASSEMBLY FAILING. IT FAILED ON SEPTEMBER 26TH, WHILE UNDER WARRANTY, BUT UNFORTUNATELY I DIDN'T BRING IT INTO A DEALERSHIP ON SEPTEMBER 30TH. TWO DAYS AFTER THE WARRANTY EXPIRATION. DESPITE THE WELL-KNOWN OCCURRENCES OF THE EPAS / GEAR ASSEMBLY FAILURES, THE WARRANTY EXPIRATION DATE, ETC., FORD STILL CHOSE TO REFUSE IT UNDER WARRANTY CARE. INSTEAD, FORD FORCED ME TO PAY OUT OF POCKET WITH NO ASSISTANCE. THE WORSE PART IS IT NEARLY CAUSED AN ACCIDENT BECAUSE IT CHOSE TO FAIL IN TRAFFIC WHILE UNDER OPERATION AT LOW SPEEDS.

11/14/2016
Components: AIR BAGS,SEAT BELTS
Incident Date: 11/13/2016
Crash: Yes
Fire: No
Vehicle Identification Number: 1FADP3F24DL******
Summary

TL* THE CONTACT OWNS A 2013 FORD FOCUS. WHILE DRIVING AT 55 MPH, THERE WAS ANOTHER VEHICLE APPROACHING THE CONTACT'S VEHICLE HEAD ON. HOWEVER, THE CONTACT SWERVED OFF THE ROAD TO AVOID CRASHING INTO THE OTHER VEHICLE AND CRASHED INTO A POLL. THE CONTACT STATED THAT THE AIR BAGS DID NOT DEPLOY AND THE SEAT BELT DID NOT REMAIN SECURED. THE CONTACT HIT HER HEAD ON THE WINDSHIELD AND FRACTURED HER WRIST. THE DEALER WAS NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS NOT AVAILABLE.

11/13/2016
Components: POWER TRAIN
Incident Date: 08/26/2015
Crash: No
Fire: No
Vehicle Identification Number: 4A3AC44G72E******
Summary

I PURCHASED MY USED 2013 FORD FOCUS ON AUGUST 4TH 2015. SINCE THEN IT HAS BEEN IN THE SHOP FOUR TIMES TO ADDRESS THE DUAL CLUTCH SYSTEM BEING FAULTY. THE CAR WILL SHUTTER BETWEEN GEARS, STRUGGLE TO ACCELERATE, IT WILL ROLL BACKWARDS/FORWARDS AT STOPS WHILE THE CAR IS STILL IN DRIVE AND WHEN I AM GOING TO PARK. IT ALSO WILL REV UP RANDOMLY AND ALMOST LURCH FORWARD WHEN ITS TRYING TO SHIFT. I BRING THE CAR IN AND THEY "FIX" IT, WHEN I PICK IT UP FROM THE SHOP IT RUNS SMOOTHLY FOR A SHORT PERIOD OF TIME BEFORE IT STARTS ALL OVER AGAIN.

11/07/2016
Components: POWER TRAIN
Incident Date: 11/07/2016
Crash: No
Fire: No
Vehicle Identification Number: 1FADP3K24DL******
Summary

I PURCHASED A 2013 FORD FOCUS 2013 SE HATCHBACK. I'VE HAD IT FOR ABOUT TWO YEARS. DURING THE LAST FEW MONTHS THE TRANSMISSION HAS STARTED TO STUTTER. WHEN STARTING AT AN INTERSECTION FROM A RED LIGHT OR STOP SIGN THE CAR STRUGGLES TO ACCELERATE. AT SLOW SPEED IN A PARKING LOT FOR EXAMPLE IT DOESN'T OPERATE WELL WITHER. IT BEHAVES LIKE SOMEONE IS LEARNING A MANUAL TRANSMISSION FOR THE FIRST TIME. MY CAR IS AN AUTOMATIC. LATELY THE AUTOMATIC TRANSMISSION HAS GOTTEN WORSE. I HAVE HAD TO TAKE IT IN TO THE DEALER.

11/07/2016
Components: POWER TRAIN
Incident Date: 11/02/2016
Crash: No
Fire: No
Summary

TL* THE CONTACT OWNS A 2013 FORD FOCUS. WHILE STOPPING AT A YIELD SIGN, THE VEHICLE LOST ACCELERATION. THE CONTACT HAD TO MANEUVER TO THE SIDE OF THE ROAD. THERE WERE NO WARNING INDICATORS ILLUMINATED. WHEN THE CONTACT TURNED OFF AND RESTARTED THE VEHICLE, IT ACCELERATED. THE VEHICLE WAS DRIVEN TO THE CONTACT'S RESIDENCE. THE DEALER STATED THAT THE CLUTCH PLATE NEEDED TO BE REPLACED. THE VEHICLE WAS REPAIRED THREE TIMES FOR THE SAME FAILURE. THE MANUFACTURER WAS NOTIFIED. THE VEHICLE WAS REPAIRED. THE VIN WAS UNKNOWN. THE APPROXIMATE FAILURE MILEAGE WAS 75,000.

11/05/2016
Components: UNKNOWN OR OTHER
Incident Date: 12/15/2012
Crash: No
Fire: No
Vehicle Identification Number: 1FADP3K26DL******
Summary

I PURCHASED A 2013 FORD FOCUS SE FOR MY DAUGHTER BACK IN 2012, AND AFTER A FEW MONTHS OF DRIVING THE VEHICLE, SHE STARTED EXPERIENCING SOME ISSUES WITH THE TRANSMISSION/CLUTCH. WHENEVER SHE STOPS AT A STOP LIGHT AND TRIES TO ACCELERATE AT TAKE OFF, SHE FEELS JERKING, AND HESITATION WHEN DRIVING. WE TOOK THE CAR BACK TO THE DEALERSHIP AND WAS INFORMED THERE HAD BEEN ISSUES WITH THE VEHICLES DUAL CLUTCH THAT WAS REDESIGNED ON THE CAR. THE CLUTCH WAS REPLACED AND DEEMED OKAY TO DRIVE PER DEALER. WE PICKED UP HER VEHICLE AND EVERYTHING APPEARED TO BE RUNNING SMOOTHLY, UNTIL A FEW MONTHS LATER SHE STARTED HAVING THE SAME ISSUES. THIS TIME THE CAR STARTED TO JERK MORE OFTEN AND WAS GETTING WORSE. WE TOOK THE CAR BACK TO THE DEALERSHIP, CAR WAS PLACED ON COMPUTER AND WE WERE INFORMED BY THE SERVICE ADVISOR THAT NO ISSUES WERE FOUND. WE WERE THEN SENT ON OUR WAY AND WERE TOLD THAT THIS WOULD BE AN ONGOING ISSUE WITH THIS VEHICLE DUE TO THE CHANGE IN THE NEW CLUTCH DESIGN. MY DAUGHTER HAS HAD HER VEHICLE FOR A LITTLE OVER 2 YEARS NOW, AND WE ARE STILL GOING THROUGH THIS PROBLEM. THE ENGINE LIGHT IS NOW COMING ON WHILE SHE IS DRIVING. THIS VEHICLE IS UNSAFE AND COULD CAUSE SOMEONE TO GET SERIOUSLY HURT WHILE DRIVING IN TRAFFIC. SOMETHING NEEDS TO BE DONE TO GET THESE VEHICLES OFF THE ROAD, SINCE THE PROBLEM IS NOT ABLE TO BE CORRECTED AT OUR LOCAL DEALERSHIPS. THIS IS VERY FRUSTRATING AND I FEEL DECEIVED THAT THIS INFORMATION WAS NOT PROVIDED AT THE TIME OF PURCHASE. I MYSELF DRIVE A FORD AND NEVER HAVE EXPERIENCED ANYTHING LIKE THIS BEFORE, BUT I THINK AFTER MY EXPERIENCE WITH HER CAR, I WONT BE RETURNING TO A FORD DEALERSHIP ANYTIME SOON!!!

11/04/2016
Components: POWER TRAIN
Incident Date: 02/01/2016
Crash: No
Fire: No
Vehicle Identification Number: 1FADP3F2XDL******
Summary

TL* THE CONTACT OWNS A 2013 FORD FOCUS. WHILE OPERATING THE VEHICLE, THE TRANSMISSION MALFUNCTIONED AND CAUSED THE VEHICLE TO STALL. THE VEHICLE WOULD ALSO NOT OPERATE IN REVERSE OCCASIONALLY. THE VEHICLE WAS TAKEN TO THE DEALER WHERE IT WAS DIAGNOSED THAT THE TRANSMISSION WAS FAULTY. THE TRANSMISSION WAS REPAIRED, BUT THE FAILURES CONTINUED. THE MANUFACTURER WAS NOT NOTIFIED. THE FAILURE MILEAGE WAS 1,700.

11/04/2016
Components: POWER TRAIN,VEHICLE SPEED CONTROL,ENGINE
Incident Date: 11/04/2016
Crash: No
Fire: No
Vehicle Identification Number: 1FADP3F23DL******
Summary

I WAS LITERALLY LEAVING THE FORD DEALERSHIP FOR "SHUT DOWN ISSSUES AND SHUDDERING ISSUES" WHEN THEY SUPPOSEDLY COULDN'T "VERIFY THE PROBLEM" I WAS DRIVING HOME ON A FIVE LANE HIGHWAY AND MY CAR COMPLETELY LOST POWER IN THE MIDDLE OF AN INTERSECTION GOING 70MPH AND WAS STUCK IN THE MIDDLE OF THE FREEWAY UNTIL A TOW TRUCK CAME AND TOWED MY CAR BACK TO THE DEALERSHIP WHERE IT IS CURRENTLY AT RIGHT NOW. THIS IS MY 5TH ATTEMPT FOR THEM TO FIX IT. *TR

11/02/2016
Components: FUEL SYSTEM, GASOLINE,POWER TRAIN
Incident Date: 10/17/2016
Crash: No
Fire: No
Vehicle Identification Number: 1FADP3K29DL******
Summary

I HAVE HAD NOTHING BUT PROBLEMS WITH THIS CAR AND HAVE ONLY OWNED IT SINCE JULY OF 2014. THE COMPUTER MODULE IN MY TRANSMISSION HAS ALREADY HAD TO BE REPLACED DUE TO SHUDDERING, GEARS SHIFTING INCORRECTLY, AND EVENTUALLY DYING WHILE DRIVING. NOW MY CAR IS IN THE SHOP, AGAIN. THIS TIME FOR CODE P0456, WHICH RELATES TO THE PURGE VALVE CANISTER AND EVAP SYSTEM. A FEW WEEKS AGO, I NOTICED MY CHECK ENGINE LIGHT CAME ON AND HAD SOMEONE RUN MY CODES. WHENEVER I PUT GAS IN THE CAR, IT TAKES SEVERAL TRIES BEFORE MY CAR WILL START. I HAVE TO PUMP THE GAS WHILE STARTING THE CAR IN ORDER FOR IT TO ACTUALLY START. AFTER I GET GAS, THE CAR WILL SOMETIMES DIE WHILE I AM DRIVING...WHICH HAS HAPPENED WHILE I WAS DRIVING ON THE HIGHWAY IN THE MIDDLE OF RUSH HOUR TRAFFIC. THIS WILL CAUSE A MAJOR ACCIDENT FOR SOMEONE SOME DAY...MAYBE EVEN A FATAL ACCIDENT. THE FUEL GAUGE ALSO STARTED READING INCORRECTLY AT THE SAME TIME. I WILL HAVE A 1/4 TANK OF GAS, BUT IT WILL REGISTER THAT I HAVE 3/4 FULL AND IS ONLY MOMENTARILY CORRECTED WHEN YOU TURN THE CAR OFF AND RESTART IT. I HAVE RESEARCHED MANY BLOGS AND FORUMS AND HAVE DISCOVERED THAT MANY FOCUS OWNERS ARE HAVING THE SAME EXACT PROBLEMS WITH THESE ISSUES. MY CAR IS IN THE SHOP RIGHT NOW AND I AM WAITING FOR THEM TO CALL WITH THE FINAL DIAGNOSIS. IT ISN'T RIGHT FOR FORD TO KNOW THAT THEY HAVE FAULTY CARS OUT THERE AND NOT PAY TO FIX THE PROBLEMS. FORD NEEDS TO RECALL THIS. *TR

11/02/2016
Components: POWER TRAIN,VEHICLE SPEED CONTROL
Incident Date: 10/16/2013
Crash: No
Fire: No
Vehicle Identification Number: 1FADP3F25DL******
Summary

THE VEHICLE STUTTERS, JERKS, AND STALLS IN LOW GEARS. WHEN WE PRESS THE GAS FROM A STATIONARY POSITION THE CAR FAILS TO MOVE FORWARD ON MANY OCCASIONS. IF IT DOES MOVE FORWARD THEN THE GEARS MAKE A GRINDING SOUND. IT POSES A RISK TO US WHEN WE HAVE TO MOVE ACROSS ONCOMING TRAFFIC, ESPECIALLY ON LEFT HAND TURNS AT STOPLIGHTS WHEN WE HAVE A YIELD SIGN. THE CAR HAS STALLED OUT ON A FEW OCCASIONS LEAVING US VULNERABLE TO CARS TRAVELING AT HIGH VELOCITIES TOWARDS US. THIS IS AN UNSAFE CAR AND WE PLAN TO HOLD FORD ACCOUNTABLE FOR HUMAN AND PROPERTY DAMAGE SHOULD IT OCCUR DUE TO THIS DEFECT. *TR

11/01/2016
Components: FUEL/PROPULSION SYSTEM
Incident Date: 10/25/2016
Crash: No
Fire: No
Vehicle Identification Number: 1FADP3E25DL******
Summary

TL* THE CONTACT OWNS A 2013 FORD FOCUS. WHILE DRIVING APPROXIMATELY 70 MPH, THE VEHICLE VIBRATED VIOLENTLY AND STALLED WITHOUT WARNING. THE CONTACT COASTED THE VEHICLE TO THE SIDE OF THE ROAD AND WAS ABLE TO RESUME DRIVING. THE VEHICLE WAS TAKEN TO THE DEALER WHERE IT WAS DIAGNOSED THAT THE VAPOR MANAGEMENT VALVE, CHARCOAL CANISTER, FUEL PUMP, AND FUEL TANK FAILED AND NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURES. THE APPROXIMATE FAILURE MILEAGE WAS 70,000.

10/28/2016
Components: FUEL/PROPULSION SYSTEM
Incident Date: 09/27/2016
Crash: No
Fire: No
Vehicle Identification Number: 1FADP3F2XDL******
Summary

TL* THE CONTACT OWNS A 2013 FORD FOCUS. WHILE DRIVING AT ANY SPEED, THE VEHICLE SHUT OFF AND THE CHECK ENGINE WARNING INDICATOR ILLUMINATED. THE VEHICLE WAS RESTARTED AND DRIVEN TO THE DEALER WHERE IT WAS DIAGNOSED THAT THE PURGE VALVE WAS STUCK, WHICH CAUSED TOO MUCH VACUUM TO THE FUEL TANK. THE FUEL TANK, FUEL PUMP, AND PURGE VALVE NEEDED TO BE REPLACED. THE MANUFACTURER WAS NOTIFIED. THE VEHICLE WAS NOT REPAIRED. THE APPROXIMATE FAILURE MILEAGE WAS 4,200.

10/28/2016
Components: SEAT BELTS
Incident Date: 09/23/2016
Crash: No
Fire: No
Vehicle Identification Number: 1FADP3K27DL******
Summary

TL* THE CONTACT OWNS A 2013 FORD FOCUS. THE CONTACT OBSERVED THAT THE FRONT AND REAR DRIVER SIDE SEAT BELT MALE CONNECTORS WOULD NOT CONNECT AND LOCK WITH THE FEMALE CONNECTOR. THE SEAT BELT WARNING INDICATOR CONTINUOUSLY ILLUMINATED. THE VEHICLE WAS TAKEN TO A DEALER WHERE IT WAS DETERMINED THAT THE FEMALE CONNECTOR NEEDED TO BE REPLACED DUE TO THE SPRINGS. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS APPROXIMATELY 55,000.

10/27/2016
Components: POWER TRAIN,UNKNOWN OR OTHER
Incident Date: 10/24/2016
Crash: No
Fire: No
Vehicle Identification Number: 1FADP3F21DL******
Summary

THE POWERSHIFT TRANSMISSION CONTAINS ONE OR MORE DESIGN AND/OR MANUFACTURING DEFECTS THAT CAUSE PROBLEMS AND UNSAFE CONDITIONS, INCLUDING, BUT NOT LIMITED TO, SUDDENLY LURCHING FORWARD, DELAYED ACCELERATION, AND SUDDEN LOSS OF FORWARD PROPULSION. THE TRANSMISSION HAS A VERY SLUGGISH SHIFT BETWEEN THE FIRST AND SECOND GEARS AND THE UPSHIFT BOGS DOWN LIKE THE VEHICLE MIGHT STALL AND ERRATICALLY SHIFTING IN SECOND AND THIRD GEAR AS WELL,CONTINUE TO EXPERIENCE TRANSMISSION DEFECT, INCLUDING, BUT NOT LIMITED TO, BUCKING, KICKING, JERKING, HARSH ENGAGEMENT, AND DELAYED ACCELERATION AND LURCHING. THIS IS A SERIOUS MATTER THAT NEEDS TO BE ADDRESSED BEFORE THIS DEFECT CAUSES FATALITIES.

10/25/2016
Components: ELECTRICAL SYSTEM,ENGINE
Incident Date: 10/25/2016
Crash: No
Fire: No
Vehicle Identification Number: 1FADP3K21DL******
Summary

TL* THE CONTACT OWNS A 2013 FORD FOCUS. WHILE DRIVING 35 MPH, THE VEHICLE STALLED WITHOUT WARNING. THE CONTACT WAS UNABLE TO RESTART THE VEHICLE. THE VEHICLE WAS TOWED TO AN INDEPENDENT MECHANIC. THE CONTACT WAS INFORMED THAT THERE WAS MISFIRE COMING FROM THE COIL PACK. THE VEHICLE WAS REPAIRED; HOWEVER, THE FAILURE RECURRED. ON SEVERAL OCCASIONS WHILE ACCELERATING, THERE WAS AN ABNORMAL VIBRATION COMING FROM THE ENGINE. THE VEHICLE WAS TAKEN TO THE DEALER TO BE DIAGNOSED. THE CONTACT WAS INFORMED THAT THE VEHICLE WAS OPERATING AS INTENDED. THE VIN WAS NOT INCLUDED IN NHTSA CAMPAIGN NUMBER: 15V813000 (ELECTRICAL SYSTEM). THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED OF THE ISSUE. THE APPROXIMATE FAILURE MILEAGE WAS 36,000.

10/25/2016
Components: FUEL/PROPULSION SYSTEM
Incident Date: 09/10/2016
Crash: No
Fire: No
Vehicle Identification Number: 1FADP3F21DL******
Summary

INACCURATE DISTANCE TO EMPTY & INACCURATE FUEL GAUGE INDICATOR. WHEN I PUT GAS IN THE CAR IT WON'T START UP AT FIRST, I HAVE TO RECRANK AND REVE UP THE ENGINE. WHEN I MAKE TURNS OR IDLE FOR TOO LONG, THE BATTERY LIGHT BLINKS AND THE CAR SHUDDERS, THE BATTERY IS NEW. ALSO MULTIPLE DIAGNOSTIC TROUBLE CODES (DTC) WITH ILLUMINATION OF CHECK ENGINE LIGHT.

10/24/2016
Components: FUEL SYSTEM, GASOLINE,POWER TRAIN,ENGINE
Incident Date: 10/20/2016
Crash: No
Fire: No
Vehicle Identification Number: 1FADP3N29DL******
Summary

AT AN INTERSECTION, THE CAR SPUTTERS FROM A STOP AND SOMETIMES STALLS. LIKEWISE, AFTER RE-FUELING THE TANK THE CAR STALLS 2-3 TIMES IN A ROW ON IGNITION BEFORE STARTING AND STAYING ON. WHEN APPROACHING A STOP, THE CAR HAS SOMETIMES HAD THE OTHER DASHBOARD WARNING LIGHTS COME UP AND FELT LIKE IT WAS ABOUT TO STALL, WITH THE RPM GAUGE BOUNCING AROUND NEAR ZERO, BUT HAS NOT FULLY STALLED DURING DECELERATION (POSSIBLY DUE TO ME PRESSING ON THE ACCELERATOR TO PREVENT THE STALL). THE SERVICE ENGINE SOON LIGHT CAME ON SHORTLY AFTER THIS BEGAN. AT THAT TIME, THE FUEL GAUGE ALSO BEGAN TO "STICK," NOT MOVING FROM POSITION UNTIL THE CAR WOULD BE STOPPED AND RESTARTED, AND MIS-REPRESENTING THE NUMBER OF MILES LEFT BEFORE NEEDING TO REFUEL. I'M CURRENTLY AT A FORD DEALERSHIP TO GET INSPECTED AND REPAIRED. I'VE BEEN TOLD THAT IT HAS SOMETHING TO DO WITH A PUMP, BUT NOTHING MORE AT THIS POINT. *TR

10/24/2016
Components: POWER TRAIN,VISIBILITY
Incident Date: 07/08/2014
Crash: No
Fire: No
Vehicle Identification Number: 1FADP3K23DL******
Summary

TL* THE CONTACT OWNS A 2013 FORD FOCUS. WHILE DRIVING 15 MPH, THE VEHICLE SHOOK VIOLENTLY AND FAILED TO START. THE VEHICLE WAS TOWED TO A DEALER WHERE IT WAS DIAGNOSED THAT THE CLUTCH FAILED AND NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. IN ADDITION, THE FRONT PASSENGER AND REAR DRIVER SIDE POWER WINDOWS FAILED TO FUNCTION. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURES. THE APPROXIMATE FAILURE MILEAGE WAS 94,000.

10/24/2016
Components: STRUCTURE
Incident Date: 06/12/2016
Crash: No
Fire: No
Vehicle Identification Number: 1FADP3E22DL******
Summary

PASSENGER REAR DOOR UNLATCHED DURING DRIVING IN A COMMERCIAL PARKING LOT. WOULD NOT LATCH BACK UNTIL REPAIRED BY DEALERSHIP. *TR

10/24/2016
Components: STRUCTURE
Incident Date: 10/20/2016
Crash: No
Fire: No
Vehicle Identification Number: 1FADP3E22DL******
Summary

DRIVER'S DOOR CAME UNLATCHED WHILE DRIVING DOWN A STREET. DOORS WOULD NOT LATCH BACK UNTIL BROUGHT TO THE DEALERSHIP FOR REPAIR. THE DOOR HAD TO BE HELD SHUT TO THE DEALERSHIP FOR REPAIR. *TR

10/23/2016
Components: STEERING
Incident Date: 10/06/2016
Crash: No
Fire: No
Vehicle Identification Number: 1FADP3J25DL******
Summary

WHILE DRIVING AT A HIGH RATE OF SPEED(55MPH) ON A HIGHWAY, THE "POWER STEERING ASSIST FAILURE" CAME UP ON THE DASH SCREEN. I IMMEDIATELY NOTICED THE STEERING WAS TIGHT TO TURN. WHILE TURNING TO GET OFF TO THE SIDE OF THE ROAD, THE TIGHTNESS GOT WORSE. IT TOOK A LOT OF STRENGTH TO TURN THE WHEEL. I ALMOST GOT IN AN ACCIDENT. WHEN THE FORD DEALERSHIP DIAGNOSED THE PROBLEM, THEY SAID THE STEERING ASSIST WAS SHOT AND WOULD COST AROUND $1600 TO REPLACE AND REALIGN THE WHEELS. THEY INFORMED ME THE PROBLEM WAS NOT A RECALL ISSUE ALTHOUGH I SEE FORD HAS RECALLS ON VARIOUS OTHER MODEL POWER STEERING ASSIST UNITS. THEY NEED TO ADD THE FOCUS TO THE LIST. *TR

10/21/2016
Components: POWER TRAIN
Incident Date: 11/14/2014
Crash: No
Fire: No
Vehicle Identification Number: 1FADP3F27DL******
Summary

THE CLUTCH ASSEMBLY WAS REPROGRAMMED ON 11/14/14 AT 14,219 MILES. THE ASSEMBLY WAS REPLACED ON 3/23/15 AT 16,784 MILES AFTER WAITING 1 MONTH FOR THE PARTS. ON 7/5/16 THE ASSEMBLY WAS TESTED AND FAILED. IT WAS REPLACED ON 9/1/16 AT 25,262 MILES AFTER WAITING FOR THE PARTS. WITHIN THE FIRST WEEK AFTER THIS THIRD REPAIR, THE TRANSMISSION WAS STARTING TO SLIP AGAIN. EVERY TIME IT HAS BEEN WORSE THAN THE TIME BEFORE. THE LAST TIME THE TRANSMISSION SLIPPED FROM 1ST TO 2ND GEAR. IT STUTTERED, HESITATED TO THE POINT OF STALLING, JERKED AND LURCHED FORWARD WHEN THE 2ND GEAR FINALLY ENGAGED. THERE WAS NO ACCELERATION AND IT WAS A STRUGGLE TO CLIMB THE SMALLEST HILL. THIS CAR IS DANGEROUS AND FRANKLY SCARES ME TO DEATH. I HAVE TO WAIT TO MAKE A LEFT TURN ON CITY STREETS UNTIL THE TRAFFIC IS VERY CLEAR. THE CARS WAITING BEHIND ME ARE BLOWING HORNS, CURSING ME AND GIVING CRUDE GESTURES. MERGING ONTO THE FREEWAY IS TRULY FRIGHTENING. STOP AND GO TRAFFIC FINDS ME STUTTERING ALONG. FORD HAS KNOWN OF THIS PROBLEM SINCE 2011 AND HAS YET TO FIND A SOLUTION. THEY CALL IT A SERVICE ACTION WHEN ACTUALLY IT SHOULD BE A RECALL. THIS CAR IS NOT SAFE. THE SLIPPING IS NOT TOO BAD NOW BUT IT IS GETTING PROGRESSIVELY WORSE. IT DOES NOT HAPPEN EVERY TIME SO I HAVE TO BE ALERT TO THE PROBLEM WHENEVER I STOP AND GO. IF THE PROBLEM IS ANY WORSE THIS TIME, IT WILL BE TOTALLY UNSAFE TO DRIVE. I HAVE LESS THAN 26,000 MILES ON THE CAR AND IT IS NOT YET PAID FOR. THE RESALE/TRADE IN VALUE TO DRAMATICALLY DECREASING IF I CAN SELL IT AT ALL. *TR

10/18/2016
Components: POWER TRAIN
Incident Date: 10/17/2016
Crash: No
Fire: No
Vehicle Identification Number: 1FADP3K29EL******
Summary

VEHICLE ENGINE/TRANSMISSION SHUDDERS AND LURCHES. OFTEN, NOT BEING REACTIVE TO DEPRESSION OF GAS PEDAL. I HAVE BEEN LEFT IN THE MIDDLE OF AN INTERSECTION MULTIPLE TIMES WITH A CAR THAT WILL NOT GO, BUT RATHER SHUDDERS AND DOESN'T GAIN PROPULSION.

10/18/2016
Components: ENGINE
Incident Date: 10/17/2016
Crash: No
Fire: No
Vehicle Identification Number: 1FADP3K29EL******
Summary

TIMING COVER LEAKS 1-QUART OF OIL EVERY 3,000 MILES. THIS SEEMS TO BE A KNOWN ISSUE FOR ALL 2012-2014 FOCUS'. FORD WILL NOT ACKNOWLEDGE THE DEFECT.

10/18/2016
Components: POWER TRAIN
Incident Date: 09/12/2016
Crash: No
Fire: No
Vehicle Identification Number: 1FADP3F29DL******
Summary

TL* THE CONTACT OWNS A 2013 FORD FOCUS. THE CONTACT STATED THAT THE VEHICLE EXPERIENCED AN UNEXPECTED DOWNSHIFT INTO NEUTRAL. THE CHECK ENGINE WARNING INDICATOR ILLUMINATED. THE VEHICLE WAS TAKEN TO THE DEALER WHERE IT WAS DIAGNOSED THAT THE TRANSMISSION WAS DEFECTIVE; HOWEVER, THE REMEDY WAS NOT AVAILABLE DUE TO THE PART BEING ON A NATIONAL BACK ORDER. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED. THE FAILURE MILEAGE WAS APPROXIMATELY 38,000. UPDATED 01/11/2017*CT CONSUMER STATED CAR WAS PURCHASED IN 2012 AND TAKEN TO DEALER SEVERAL TIMES FOR TRANSMISSION, FELT LIKE IT WAS RUNNING OVER A WASH BOARD WHEN ACCELERATING FROM A STOP. DEALER STATED THERE WAS NOTHING WRONG. IN 2/4/13 CONSUMER HAD A HEAD ON CRASH. UPDATED 6/22/18*JB

10/17/2016
Components: STEERING
Incident Date: 10/09/2016
Crash: No
Fire: No
Vehicle Identification Number: 1FADP3J24DL******
Summary

MY 2013 FOCUS TITANIUM ELECTRONIC RACK & PINION FAILED. IT OCCURRED WITHOUT ANY PRIOR WARNING ON A BUSY INTERSTATE. MIRACLE WITHOUT AN ACCIDENT. 49,000 MILES. I HAVE NO WARRANTY.. MY RESEARCH SHOWS MANY WITH SIMILAR STORIES AND NO RECALL? THIS IS A SERIOUS SAFETY ISSUE.QUOTED $1800 TO REPAIR. SO THAT MY CAR WILL SIMPLY STEER? RECALLS HAPPEN FOR MANY REASONS AND TO THINK IT HASN'T HAPPENED FOR A SUDDEN LOSS OF A VEHICLES STEERING IN INCOMPREHENSIBLE. TO REPEAT, ALL WITHOOUT ANY WARNING. NO DASH LIGHT OR MESSAGE! I CHANGED LANES AT 60 MPH AND IT WOULD NOT RESPOND SO THAT I COULD MAKE THE NEEDED CORRECTION TO NOT CONTINUE IN TO ONCOMING TRAFFIC. GETTING IT SAFELY TO THE SHOULDER WAS PHYSICALLY DIFFICULT AND EXTREMELY DANGEROUS.

10/17/2016
Components: LATCHES/LOCKS/LINKAGES
Incident Date: 05/02/2016
Crash: No
Fire: No
Vehicle Identification Number: 1FADP3F21DL******
Summary

TL* THE CONTACT OWNS A 2013 FORD FOCUS. THE CONTACT STATED THAT THE FRONT DRIVER SIDE DOOR FAILED TO CLOSE AND INDEPENDENTLY OPENED WITHOUT WARNING. THE FAILURE RECURRED MULTIPLE TIMES. THE VEHICLE WAS TAKEN TO THE DEALER WHERE THE DRIVER SIDE DOOR AND LATCH WERE REPLACED. IN ADDITION, THE FRONT PASSENGER SIDE DOOR BECAME DIFFICULT TO CLOSE AND HAD TO BE SLAMMED SHUT TO ENSURE IT WAS CLOSED. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE CONTACT LATER RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 16V643000 (LATCHES/LOCKS/LINKAGES); HOWEVER, THE MANUFACTURER INDICATED THAT THE PARTS WERE NOT AVAILABLE. THE MANUFACTURER WAS NOTIFIED OF THE FAILURES. THE FAILURE MILEAGE WAS NOT AVAILABLE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.

10/17/2016
Components: LATCHES/LOCKS/LINKAGES
Incident Date: 10/17/2016
Crash: No
Fire: No
Vehicle Identification Number: 1FADP3E23DL******
Summary

TL* THE CONTACT OWNS A 2013 FORD FOCUS. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 19V643000 (LATCHES/LOCKS/LINKAGES); HOWEVER, THE PART TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE.

10/17/2016
Components: POWER TRAIN,ENGINE
Incident Date: 08/01/2014
Crash: No
Fire: No
Vehicle Identification Number: 1FADP3F20DL******
Summary

TL* THE CONTACT OWNS A 2013 FORD FOCUS. WHILE ATTEMPTING TO ACCELERATE, THE VEHICLE JERKED AND HESITATED. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 22,000.

10/14/2016
Components: LATCHES/LOCKS/LINKAGES
Incident Date: 10/14/2016
Crash: No
Fire: No
Vehicle Identification Number: 1FADP3F24DL******
Summary

TL* THE CONTACT OWNS A 2013 FORD FOCUS. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 16V643000 (LATCHES/LOCKS/LINKAGES); HOWEVER, THE PART FOR THE RECALL REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE CONTACT HAD NOT EXPERIENCED A FAILURE. THE MANUFACTURER WAS NOT MADE AWARE OF THE ISSUE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.

10/13/2016
Components: STEERING
Incident Date: 10/09/2016
Crash: No
Fire: No
Vehicle Identification Number: 1FADP3F23DL******
Summary

TL* THE CONTACT OWNS A 2013 FORD FOCUS. WHILE OPERATING THE VEHICLE, THE POWER STEERING MALFUNCTIONED, WHICH MADE THE STEERING WHEEL VERY DIFFICULT TO TURN. WHEN THE FAILURE OCCURRED, A WARNING MESSAGE WOULD DISPLAY. NO FURTHER INFORMATION WAS AVAILABLE. THE CAUSE OF THE FAILURE WAS NOT DIAGNOSED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 56,000.

10/12/2016
Components: LATCHES/LOCKS/LINKAGES
Incident Date: 10/08/2016
Crash: No
Fire: No
Vehicle Identification Number: 1FADP3F23DL******
Summary

TL* THE CONTACT OWNS A 2013 FORD FOCUS. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 16V643000(LATCHES/LOCKS/LINKAGES); HOWEVER, THE PARTS TO DO THE REPAIR WERE UNAVAILABLE. THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS NOT NOTIFIED OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.

10/12/2016
Components: UNKNOWN OR OTHER,ENGINE
Incident Date: 10/05/2016
Crash: No
Fire: No
Vehicle Identification Number: 1FADP3K20DL******
Summary

PROBLEM WITH THE TRANSMISSION HAS A VERY DELAYED SHIFT FROM 1ST GEAR TO 2ND GEAR AND IT IS AN AUTOMATIC. CAN HEAR THE GEARS SLIP AND GRIND WHEN TRYING TO CHANGE LOWER GEARS ... ESPECIALLY GOING UP ANY TYPE OF HILL.COULD CAUSE A WRECK WHEN PULLING OFF A SIDE STREET TO MAIN ROAD OR WHEN GOING UP A HILL IT CAN'T ALMOST FEEL LIKE THE ENGINE IS GOING TO DROP OUT THE BOTTOM OF THE CAR AND THE CAR TO ROLLING BACKWARDS.

10/12/2016
Components: STEERING,POWER TRAIN
Incident Date: 10/02/2015
Crash: No
Fire: No
Vehicle Identification Number: 1FADP3K23DL******
Summary

TL* THE CONTACT OWNS A 2013 FORD FOCUS. THE CONTACT STATED THAT THE VEHICLE SHUTTERED WHILE ATTEMPTING TO ACCELERATE FROM A COMPLETE STOP. THE VEHICLE WAS PREVIOUSLY SERVICED PER A MANUFACTURER'S CUSTOMER SATISFACTION CAMPAIGN; HOWEVER, THE FAILURE RECURRED. THE VEHICLE WAS NOT REPAIRED. THE CONTACT STATED THAT THE SHUTTERING ON THE CLUTCH OF THE VEHICLE OCCURRED INTERMITTENTLY. THE CONTACT ALSO STATED THAT THE STEERING SEIZED INDEPENDENTLY WITHOUT WARNING. THE VEHICLE WAS TAKEN TO THE DEALER WHERE IT WAS DIAGNOSED THAT THE ELECTRONIC POWER STEERING GEAR FAILED AND NEEDED TO BE REPLACED. THE VEHICLE WAS REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 75,235.

10/11/2016
Components: VEHICLE SPEED CONTROL
Incident Date: 02/01/2016
Crash: No
Fire: No
Vehicle Identification Number: 1FADP3F23DL******
Summary

TL* THE CONTACT OWNS A 2013 FORD FOCUS. WHENEVER THE ACCLERATOR PEDAL WAS DEPRESSED, THE VEHICLE JERKED AND MADE A TICKING NOISE BEFORE ACCELERATING. THE VEHICLE WAS PREVIOUSLY INCLUDED IN A RECALL THAT CAUSED A SIMILAR FAILURE. THE VEHICLE RECEIVED THE RECALL REPAIR; HOWEVER, THE FAILURE RECURRED. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE NHTSA CAMPAIGN NUMBER WAS UNKNOWN. THE APPROXIMATE FAILURE MILEAGE WAS 61,000.

10/11/2016
Components: LATCHES/LOCKS/LINKAGES
Incident Date: 10/11/2016
Crash: No
Fire: No
Vehicle Identification Number: 1FADP3F23DL******
Summary

TL* THE CONTACT OWNS A 2013 FORD FOCUS. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 16V643000 (LATCHES, LOCKS/LINKAGES); HOWEVER, THE PARTS FOR THE RECALL REPAIR WERE UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE CONTACT STATED THAT THE DOORS WERE DIFFICULTY TO UNLOCK. THE CONTACT WOULD HAVE TO UNLOCK AND LOCK THE VEHICLE'S DOORS SEVERAL TIMES BEFORE THE LOCKS WOULD ACTUALLY RELEASE. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS 61,000. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.

10/11/2016
Components: POWER TRAIN
Incident Date: 01/01/2013
Crash: No
Fire: No
Vehicle Identification Number: 1FADP3F2XDL******
Summary

TL* THE CONTACT OWNS A 2013 FORD FOCUS. WHENEVER THE ACCELERATOR PEDAL WAS DEPRESSED, THE VEHICLE HESITATED BEFORE ACCELERATING. THE DEALER DIAGNOSED THAT THE TRANSMISSION FAILED, NEEDED A NEW COMPUTER CHIP, AND REPROGRAMMING. THE VEHICLE WAS REPAIRED; HOWEVER, THE FAILURE RECURRED. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 37,000.

10/11/2016
Components: AIR BAGS
Incident Date: 09/30/2016
Crash: Yes
Fire: No
Vehicle Identification Number: 1FADP3F24DL******
Summary

TL* THE CONTACT OWNS A 2013 FORD FOCUS. WHILE DRIVING 40 MPH, ANOTHER VEHICLE PULLED OUT IN FRONT OF THE CONTACT'S VEHICLE. A CRASH OCCURRED AND THE AIR BAGS FAILED TO DEPLOY. THE CONTACT SUSTAINED MINOR INJURIES THAT REQUIRED MEDICAL ATTENTION. A POLICE REPORT WAS FILED. THE VEHICLE WAS TOWED TO AN INDEPENDENT MECHANIC, BUT WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 60,000.

10/11/2016
Components: LATCHES/LOCKS/LINKAGES
Incident Date: 10/03/2016
Crash: No
Fire: No
Summary

TL* THE CONTACT OWNS A 2013 FORD FOCUS. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 16V643000 (LATCHES, LOCKS, LINKAGES); HOWEVER, THE REMEDY WAS NOT YET AVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS NOT MADE AWARE OF THE ISSUE. THE VIN WAS NOT PROVIDED. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.

10/10/2016
Components: STEERING
Incident Date: 10/05/2016
Crash: No
Fire: No
Vehicle Identification Number: 1FAHP3H22CL******
Summary

THIS IS THE SECOND TIME THIS HAS HAPPENED IN A MONTH THAT THE POWER STEERING MODULE LIGHT HAS COME ON WHILE DRIVING AND I LOST POWER STEERING. I HAD TO RESTART THE CAR TO RESET IT. THANKFUL I (AND EVERYONE ELSE) WAS SAFE AND IN A SECLUDED AREA WHEN IT HAPPENED. THIS HAPPENING ON THE FREEWAY OR NEIGHBORHOOD COULD BE A DIFFERENT STORY.

10/09/2016
Components: STEERING
Incident Date: 10/09/2016
Crash: No
Fire: No
Vehicle Identification Number: 1FADP3K27DL******
Summary

WHILE ATTEMPTING TO TURN RIGHT ON TWO OCCASIONS TODAY MY WIFE'S 2013 FORD FOCUS HAD NO POWER STEERING. I HAVE READ MANY COMPLAINTS ABOUT THIS ISSUE AND AM VERY CURIOUS AS TO WHY FORD HAS NOT DONE ANYTHING ABOUT IT? WILL SOMEBODY HAVE TO CRASH AND DIE FOR THE MOTOR COMPANY TO ACCEPT RESPONSIBILITY? THERE HAVE BEEN SEVERAL PROBLEMS WITH THIS VEHICLE SINCE WE BOUGHT IT AND THE FACT THAT WE PURCHASED IT PRACTICALLY BRAND NEW IT IS CONCERNING TO HAVE SO MUCH GO WRONG.

10/06/2016
Components: VEHICLE SPEED CONTROL
Incident Date: 09/22/2016
Crash: Yes
Fire: No
Summary

TL* THE CONTACT OWNS A 2013 FORD FOCUS. WHILE DRIVING VARIOUS SPEEDS, THE VEHICLE FAILED TO ACCELERATE AND CRASHED INTO A POLE. A POLICE REPORT WAS NOT FILED AND THERE WERE NO INJURIES. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE AND VIN WERE UNKNOWN.

10/04/2016
Components: FUEL/PROPULSION SYSTEM
Incident Date: 10/02/2016
Crash: No
Fire: No
Vehicle Identification Number: 1FADP3F2XDL******
Summary

MY 16 YEAR OLD SON WAS DRIVING HOME FROM WORK WHEN HIS CAR JUST STOPPED IN THE MIDDLE OF THE ROAD. HE PULLED OFF TO THE SIDE OF THE ROAD AND WAITED IN HIS HOT CAR TILL WE COULD GET THERE BECAUSE HE WAS UNSURE OF THE SAFETY OF THE AREA. A FRIEND OF HIS DADS TOWED IT TO THE LOCAL FORD DEALERSHIP. THEY IMMEDIATELY KNEW WHAT WAS WRONG WITH IT. THEY SAID THE PURGE VALVE WAS STUCK AND CAUSED A VACUUM AFFECT ON THE FUEL TANK CAUSING IT TO CAVE IN AND THE FUEL PUMP TO BREAK. THEY WANTED $1400 TO REPLACE THE FUEL PUMP AND FIX THE TANK. AFTER CALLING FORD MOTOR COMPANY 2 TIMES. THE FIRST TIME, THEY COMPLETELY REPORTED THE INCORRECT INFORMATION TO THE SERVICE MANAGER SAYING IT WAS A DOOR HANDLE RECALL ISSUE. NOT TRUE AT ALL. THE SECOND TIME THE WERE GOING TO OFFER FINANCIAL ASSISTANCE. SO WE WENT FROM HAVING TO PAY $1400 TO $900 TO NOW I HAD TO PAY $777. I EXPLAINED TO THEM HOW I SHOULD NOT HAVE TO PAY FOR A MANUFACTURER DEFECT AND THIS COULD HAVE CAUSED HARM TO MY CHILD. IT CAN ALSO CAUSE HARM TO OTHERS THAT OWN THIS SAME KIND OF VEHICLE IF IT IS NOT CORRECTED. I ASKED THEM IF IT WAS GOING TO TAKE SOMEONE GETTING KILLED BEFORE THEY DECIDE TO CORRECT THE PROBLEM. SO THEY PUT A BAND AIDE ON MY SON'S CAR AND SENT US AWAY. I'M VERY UNHAPPY WITH THE WAY THIS MATTER HAS BEEN RESOLVED. I WANT MY MONEY BACK AND I WANT THIS PROBLEM TO BE FIXED SO OTHERS DO NOT EXPERIENCE THE UNSAFE CONDITIONS THAT MY SON HAS BEEN PLACED IN. PLEASE HELP GET THIS RECALLED.

10/04/2016
Components: STRUCTURE
Incident Date: 10/04/2016
Crash: No
Fire: No
Vehicle Identification Number: 1FADP3E24DL******
Summary

AS I WAS DRIVING THIS MORNING MY DOOR FLEW OPEN AND WOULD NOT SHUT BACK CLOSED, I CHECKED THE LATCH AND SURE ENOUGH IT WOULD NOT LATCH CLOSE NOR LOCK, I HAD TO TIE MY DOOR SHUT THE OTHER SIDE OF THE CAR FOR IT TO REMAIN SHUT, THANKFULLY A CAR DID NOT HIT MY DOOR WHEN IT FLEW OPEN WHILE DRIVING,THIS IS VERY DANGEROUS FOR ME AN MY KIDS! I AM FED UP WITH FORD AND THERE RECALLS! I CALLED FORD SERVICE AFTER I FOUND OUT IT IS A RECALL TO GET FIXED IMMEDIATELY BUT THE SERVICE MAN STATED THEY WONT HAVE HAVE THE PART TILL THE BEGINNING OF 2017 WHAT AM I SUPPOSE TO DO UNTIL THAN!!!! THIS IS RIDICULOUS NEVER AGAIN WILL I PURCHASE ANOTHER FORD !!!!

09/28/2016
Components: POWER TRAIN,ELECTRICAL SYSTEM,ENGINE
Incident Date: 09/01/2016
Crash: No
Fire: No
Vehicle Identification Number: 1FADP3F20DL******
Summary

TCM UPDATED 3 TIMES DIE TO CEL. 4TH CAR WOULDN'T START OR EVEN ENGINE TURN OVER. TOWED TO DEALER, AFTER 9 DAYS NEW TCM PLACED IN CAR. BACK AT DEALER FOR ANOTHER 7 DAYS. CAR DRIVING SLUGGISH AND ONLY GETTING 20MPG. FORD DEALER CLAIMS NOTHING WRONG. CAR FEELS LIKE A PICKUP TRUCK.

09/26/2016
Components: STEERING
Incident Date: 09/23/2016
Crash: No
Fire: No
Vehicle Identification Number: 1FADP3N21DL******
Summary

RECEIVED A "STEERING ASSIST FAULT" NOTIFICATION WHILE MID-TURN TRAVELING AT APPROXIMATELY 30 MPH. IT FELT AS IF I'D HIT A SLIPPERY SPOT IN THE ROAD OR HAD HIT A SMALL BUMP ON THE FRONT DRIVERS SIDE. WHILE STRAIGHTENING OUT OF THE TURN, I NOTICED A SIGNIFICANT CHANGE IN STEERING FEEL, AND STEERING IN GENERAL BECAME VERY DIFFICULT. THERE WAS NO GRADUAL DECLINE IN STEERING PERFORMANCE, JUST A SUDDEN FAILURE. I CAN ONLY BE THANKFUL THAT I WAS NOT TRAVELING AT A HIGHER RATE OF SPEED. I CHECKED THE ERROR CODES LATER AND NOTED THE FOLLOWING: U3000-49 (CONTROL MODULE: INTERNAL ELECTRONIC FAILURE), U3000-53 (CONTROL MODULE: DEACTIVATED), U3000-4B (CONTROL MODULE: OVER TEMPERATURE).

09/21/2016
Components: UNKNOWN OR OTHER,ELECTRONIC STABILITY CONTROL
Incident Date: 04/13/2016
Crash: No
Fire: No
Vehicle Identification Number: 1FADP3F24DL******
Summary

DOORS LOCK AND CAN NOT GET OUT OF MY CAR LOCKED IN SETTING STILL COULD NOT BE OPENED BY PERSON TO HELP ME GET OUT OF CAR, LOCK LOCKED ME IN TOTALY

09/20/2016
Components: ELECTRICAL SYSTEM,UNKNOWN OR OTHER,FUEL/PROPULSION SYSTEM
Incident Date: 09/05/2016
Crash: No
Fire: No
Vehicle Identification Number: 1FADP3F21DL******
Summary

MANY PROBLEMS WITH THIS FORD FOCUS.1ST PROBLEM I HAD WAS A YEAR AFTER I BOUGHT THE VEHICLE THE FUEL PUMP WAS LEAKING.I NOTICE BECAUSE MY CAR WAS PARKED AND IT SMELLED LIKE GASOLINE INSIDE THE VEHICLE.2ND INCIDENT HAPPENED A YEAR LATER. I WAS DRIVING HOME FROM WORK WHEN CAR JUST SHUT OFF ON THE ROAD. I WAS SO SCARED.I WAS IN NOTION BARELY MOVE TO THE SIDE OF THE ROAD ON RT 50.THAT WAS SO SCARY I COULD HAVE DIED.I HAD TO TOW THE CAR TO GET SERVICED AT SHEEHY FORD. THEY GAVE ME THE CAR BACK AGAIN AND IT HAPPENED AGAIN ON THE ROAD ON MY WAY TO WORK. AT THAT TIME I TOWED IT AGAIN BUT TO KOONS FALLS CHURCH.LOOKED AT THE VEHICLE AND DIDN'T FIND ANYTHING EITHER UNTIL I GOT UPSET AND THEY TOLD ME TO GO FOR A TEST DRIVE WITH THE MECHANIC AND IT HAPPENED WHILE ON THE TEST DRIVE. THE MECHANIC STATED TO KEEP THE CAR RUNNING SO HE CAN PLUG IN THE MACHINE THAT READS THE PROBLEMS ON THE VEHICLE. HE ALSO STATED THAT ONCE YOU TURN OF THE CAR AND YOU TURN IT BACK ON THAT IT WOULD RESET IT SELF AND THAT'S WHY THEY DIDN'T KNOW THAT TCM OR TMC CONTROL NEEDED TO BE REPLACED. THIS WAS VERY SCARY FOR ME.NOW FOR THE PASSED 3 WEEKS I HAVE BEEN DEALING WITH A STATIC /POPPING NOISE /SOUND THAT COMES FROM THE VEHICLE WHEN I'M DRIVING & WHEN THE VEHICLE IS PARKED, THE KEY IS OUT THE IGNITION.I TOOK IT TO SHEEHY SINCE THAT'S WHERE I BOUGHT THE VEHICLE. THEY PROVIDE THE WORST SERVICE ON THE VEHICLE. BCUZ THEY HAD MY CAR FOR 4 DAYS AND DIDN'T PROVIDE ME WITH A LOANER AND HAD THE AUDACITY TO TELL ME THAT THE MASTER TECH WAS ON VACATION AND I WOULD HAVE TO WAIT STILL WITH NO LOANER VEHICLE.THE RADIO IS COMPLETELY OFF AND THEY WANT ME TO PAY OUT OF POCKET TO FIX IT.IT HAS JUST GIVEN ME PROBLEM AFTER PROBLEM IS MANUFACTURED PROBLEMS.I HAD SO MANY SAFETY ISSUES THAT SCARED ME.CAR SHUTTING OFF ON THE ROAD AND NOW MAKING LOUD POPPING/ STATIC NOISE WHERE I THOUGHT I MIGHT BE ELECTROCUTED.

09/19/2016
Components: LATCHES/LOCKS/LINKAGES
Incident Date: 09/01/2016
Crash: No
Fire: No
Summary

TL* THE CONTACT OWNS A 2013 FORD FOCUS. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 16V643000 (LOCKS/LATCHES/LINKAGES); HOWEVER, THE PART TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS NOT MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. THE VIN WAS NOT AVAILABLE.

09/16/2016
Components: UNKNOWN OR OTHER
Incident Date: 01/01/2016
Crash: No
Fire: No
Vehicle Identification Number: 1FADP3F20DL******
Summary

I HAVE HEARD THERE IS A RECALL ON THE DOOR LATCH ON THE BACK DOOR. I HAVE HEARD NOTHING FROM THE COMPANY I BOUGHT THE CAR FROM.

09/16/2016
Components: ELECTRICAL SYSTEM
Incident Date: 05/06/2016
Crash: No
Fire: No
Vehicle Identification Number: 1FADP3R4XDL******
Summary

TL* THE CONTACT OWNS A 2013 FORD FOCUS ELECTRIC. WHILE DRIVING VARIOUS SPEEDS, THE VEHICLE STALLED AND THE "STOP SAFELY NOW" WARNING INDICATOR ILLUMINATED ON THE INSTRUMENT PANEL. THE VEHICLE STALLED. THE FAILURE OCCURRED INTERMITTENTLY. THE VEHICLE WAS TAKEN TO THE DEALER TWICE FOR DIAGNOSTIC TESTING; HOWEVER, THE CAUSE OF THE FAILURE COULD NOT BE DETERMINED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 18,000.

09/15/2016
Components: VISIBILITY/WIPER
Incident Date: 09/04/2016
Crash: No
Fire: No
Vehicle Identification Number: 1FADP3J26DL******
Summary

THE WINDSHIELD WIPER MOTOR ON THE DRIVER SIDE STOP WORKING IN MID WIPE. THIS MOTOR HAS BEEN REPLACED 3 TIMES UNDER WARRANTY.

09/15/2016
Components: STRUCTURE,LATCHES/LOCKS/LINKAGES
Incident Date: 09/14/2016
Crash: No
Fire: No
Vehicle Identification Number: 1FADP3F24DL******
Summary

I DID A COMPLAINT BEFORE ON MY DOOR LATCH DRIVER SIDE MALFUNCTIONED AND WON'T STAY CLOSED. I AM DOING ANOTHER COMPLAINT BECAUSE NOW THE PASSENGER DOOR LATCH HAS MALFUNCTIONED. THIS VEHICLE IS A 2013 AND THE DOOR LATCHES SHOULD NOT BE MALFUNCTION THIS WAY . I HAD TO PAY OUT OF MY POCKET TO REPAIR THE FIRST ONE NOW THE SECOND IS DAMAGED. I NEED THE DEALERSHIP TO FIX THIS PROBLEM AS NOBODY CONTACTED ME TO FIX MY PROBLEM THE FIRST TIME. AT THIS POINT I AM AGAINST FORD NOW AND WILL NOT BUY OR RECOMMEND ANYONE I COME I CONTACT WITH TO BUY THE FORD BRAND EVER AGAIN. MY NAME IS LEE [XXX] MY PHONE NUMBER IS [XXX] MY EMAIL IS [XXX] I OWN A 2013 FORD FOCUS AND HAD MANY UNSAFE PROBLEMS OCCUR. TWO DOOR LATCHES MALFUNCTION DOOR WILL NOT STAY CLOSED. FUEL TANK REPLACED CAUSE OF THE CAPLESS SYSTEM CREATING VACUUM SUCKTION AND DAMAGING ENGINE. WHEN IS ENOUGH ENOUGH WITH THIS VEHICLE. WORST INVESTMENT I HAVE MADE IN MY LIFE. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6). *TR

09/13/2016
Components: POWER TRAIN,ENGINE
Incident Date: 09/12/2016
Crash: No
Fire: No
Vehicle Identification Number: 1FADP3K28DL******
Summary

CAR WAS IN MOTION IN RUSH HOUR HIGHWAY TRAFFIC AT SPEED OF 55 MPH WHEN ENGINE WENT TO NEUTRAL REVVING AND WOULD NOT MOVE. ALMOST REAR ENDED BECAUSE OF THIS. CAR WOULD SHOW DRIVE ON THE LCD PANEL BUT BE IN PARK. YOU COULD NOT MOVE THE SHIFTER EITHER. I HAD JUST LEFT (5 MINUTES) AN AUTHORIZED FORD SERVICE DEALER AFTER HAVING MY CAR TOWED THERE FROM A PREVIOUS OCCURRENCE AND EXPLAINED TO THE SERVICE PEOPLE THE EXACT ISSUE AS ABOVE BUT THEY SAID THERE WAS NO ISSUE AND SAID MY FOCUS WAS FINE WELL OBVIOUSLY IT IS NOT AND MY UNDERSTANDING IS THAT THIS HAS BEEN A COMMON COMPLAINT FOR THIS ENGINE. TO BE DRIVING AT HIGHWAY SPEEDS AND YOUR COMING TO A STOP IS VERY DANGEROUS THANKFULLY I OR MY FAMILY WAS NOT HARMED JUST MENTALLY SHAKEN. PLEASE INVESTIGATE THIS ISSUE AS IT LOOKS AS IF FORD IS IGNORING THE PROBLEM. THANK YOU. *TR

09/13/2016
Components: FUEL/PROPULSION SYSTEM
Incident Date: 09/10/2016
Crash: No
Fire: No
Vehicle Identification Number: 1FADP3L95DL******
Summary

TL* THE CONTACT OWNS A 2013 FORD FOCUS. WHILE DRIVING APPROXIMATELY 65 MPH, THE FUEL GAUGE DISPLAYED A QUARTER OF A TANK. THE CONTACT PROCEEDED TO A FUEL STATION AND THE VEHICLE STALLED. THE CONTACT HAD TO PUSH THE VEHICLE TO THE FUEL STATION FOR FUEL. THE VEHICLE WAS RESTARTED AND DRIVEN HOME. THE FOLLOWING DAY, THE DEALER DIAGNOSED THAT THE DEFORMED FUEL TANK NEEDED REPLACEMENT. THE FAILURE RECURRED ONCE. THE MANUFACTURER WAS INFORMED OF THE FAILURE. THE VEHICLE WAS NOT REPAIRED. THE APPROXIMATE FAILURE MILEAGE WAS 91,000.

09/13/2016
Components: POWER TRAIN
Incident Date: 02/03/2014
Crash: No
Fire: No
Vehicle Identification Number: 1FADP3J25DL******
Summary

TL* THE CONTACT OWNS A 2013 FORD FOCUS. WHEN THE ACCELERATOR PEDAL WAS DEPRESSED, THE VEHICLE HESITATED OR JERKED BEFORE ACCELERATING. IT WAS DIAGNOSED THAT THE CLUTCH AND SEALS NEEDED TO BE REPLACED. THE VEHICLE WAS REPAIRED ON NUMEROUS OCCASIONS, BUT THE FAILURE PERSISTED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS APPROXIMATELY 19,366.

09/10/2016
Components: STEERING,UNKNOWN OR OTHER,ELECTRONIC STABILITY CONTROL
Incident Date: 09/09/2016
Crash: No
Fire: No
Vehicle Identification Number: 1FADP3K22DL******
Summary

ONE DEC 24 2015 DRIVING DOWN THE FREEWAY MY CAR HAD FULL LOSS OF STEERING, THE ENGINE LIGHT CAME ON, THE PEDALS STOPPED WORKING AND I NEARLY CRASHED THE CAR. AFTER PULLING OFF THE FREEWAY I TURNED THE CAR OFF AND IT WOULD NOT START BACK UP. MOMENTS LATER I COULD START THE CAR, I RAN A VEHICLE HEALTH REPORT TO PROVE TO FORD THAT SOMETHING HAD HAPPENED. I THEN DROVE MY CAR WHICH WAS STUCK IN 1ST GEAR TO MY DESTINATION. THE STEERING WAS VERY HEAVY, THE PEDALS WERE NOT WORKING WELL AT ALL. AFTER LEAVING IT PARKED FOR 30 MINUTES I TURNED THE CAR ON AND THE CHECK ENGINE ILLUMINATED, BUT THE PROBLEMS HAD CLEARED. THIS FEATURE IS VERY DECEIVING, AS SOME MAY ASSUME THE CAR IS NOW SAFE. I TOOK THE CAR IN FOR REPAIR, AND THEY SIMPLY REPROGRAMMED THE CAR. I CONTINUE TO THIS DAY TO HAVE TRANSMISSION ISSUES, AND HAVE HAD THE CLUTCH ONLY REPLACED ONE TIME DISPITE BRINGING IT TO THEM CONSTANTLY FOR REPAIR. IN JANUARY OF THIS YEAR MY CARS CLUTCH AND TRANSMISSION FAILED, THE CAR SEEMED TO MAKE A LOUD ACCELERATION NOISE AND THEN BECOME FORCED INTO 1ST GEAR. THIS MADE STEERING HEAVY OR HARD, & THE PEDALS NOT WORK WITH THE USUAL WEIGHT ON THEM. I DROVE MY CAR TO FORD LIKE THIS, STUCK IN 1ST TO SHOW THEM FINALLY THAT THE WHOLE TIME I KNEW SOMETHING WAS WRONG. MY VARIOUS OTHER COMPLAINTS OF THIS VEHICLE INCLUDE REGULAR ACCELERATION BETWEEN 1ST AND 2ND GEAR, THERE IS THE STANDARD SHUDDER. IN ADDITION, MY VISITING FAMILY BECAME STUCK IN THE BACK SEAT WITH INDOOR LATCHES NOT WORKING - THE CHILD LOCKS WERE OFF. I FEEL AS THOUGH I WAS SOLD A "DUD" CAR & THAT THE SALESPERSON LIED TO ME ABOUT THE TRANSMISSION. IF I HAD KNOWN IT WAS AN "ELECTRONICALLY CONTROLLED MANUAL CAR" I WOULD NOT HAVE PURCHASED IT. NOW I CAN'T GET MY CAR APPRAISED, NO DEALER IS WILLING TO BUY THIS CAR FORM ME. KBB STATES MY CURRENT VALUE IS AT AROUND $9000 AND 12 MONTHS AGO I PAID $16000, CLOSE TO $17000 INCLUDING FINANCING

09/09/2016
Components: VISIBILITY/WIPER
Incident Date: 09/09/2016
Crash: No
Fire: No
Vehicle Identification Number: 1FADP3F23DL******
Summary

CAUSE: UNKNOWN. DRIVING DOWN THE HIGHWAY AT A NORMAL SPEED, WITH NO KNOWN DEBRIS OR BUMPS IN THE ROAD, I HEARD A LOUD POP. SUDDENLY, MY REAR WINDOW STARTED CAVING IN, CRUMBLING FROM THE TOP-MIDDLE OF IT, BREAKING OFF GRADUALLY FROM THERE. I WAS DRIVING SAFELY (NO SWERVING, NO COLLISIONS), AND LATER INSPECTION FOUND NO FOREIGN OBJECTS THAT COULD'VE CAUSED THE WINDOW TO SHATTER.

09/09/2016
Components: POWER TRAIN
Incident Date: 10/11/2014
Crash: No
Fire: No
Vehicle Identification Number: 1FADP3K20DL******
Summary

TL* THE CONTACT OWNS A 2013 FORD FOCUS. WHILE DRIVING 40 MPH, THE VEHICLE LOST POWER. IN ADDITION, THE ACCELERATOR PEDAL WAS DEPRESSED, BUT THE VEHICLE JERKED AND HESITATED BEFORE ACCELERATING. THE CHECK ENGINE WARNING INDICATOR ILLUMINATED. THE VEHICLE WAS TAKEN TO A DEALER ON NUMEROUS OCCASIONS WHERE IT WAS DIAGNOSED THAT THE CLUTCH NEEDED TO BE REPLACED. THE VEHICLE WAS REPLACED ON NUMEROUS OCCASIONS; HOWEVER, THE FAILURE PERSISTED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 30,000.

09/09/2016
Components: STEERING
Incident Date: 09/08/2016
Crash: No
Fire: No
Vehicle Identification Number: 1FADP3K25DL******
Summary

ON THE EVENING OF SEPT. 8, 2016 WHILE DRIVING STRAIGHT ON LEE JACKSON MEMORIAL HIGHWAY IN FAIRFAX, VA AT ABOUT 45 MILES PER HOUR, POWER STEERING FAILED WITH NO WARNING. POWER ASSIST CUT OUT AND A WARNING INDICATOR CAME ON. THIS RESULTED IN AN IMMEDIATE CHALLENGE TO MAINTAIN CONTROL OF THE VEHICLE. I WAS FORTUNATE AN ACCIDENT DID NOT OCCUR GIVEN THE IMMEDIATE, DRAMATIC INCREASE IN PHYSICAL EFFORT REQUIRED TO STEER. I WAS ABLE TO SAFELY RETURN HOME THAT EVENING WITH DIFFICULTY, AND I BROUGHT THE CAR TO TED BRITT FORD THE FOLLOWING MORNING. I WAS TOLD THAT A CONTROL MODULE HAD FAILED, BUT SINCE IT WAS INTEGRAL TO THE STEERING "GEAR" THE ENTIRE STEERING SYSTEM NEEDS TO BE REPLACED AT A COST OF $1,600. I UNDERSTAND THAT THERE IS A RECALL ON RECENT FORDS WITH STEERING PROBLEMS, BUT MY MODEL, YEAR, AND ISSUE ARE NOT COVERED. THIS IS CLEARLY A WIDESPREAD SAFETY ISSUE. HAD A SMALLER ADULT OR A CHILD BEEN DRIVING, THIS EVENT COULD HAVE HAD A VERY BAD END.

09/07/2016
Components: STEERING
Incident Date: 09/06/2016
Crash: No
Fire: No
Vehicle Identification Number: 1FADP3K2XDL******
Summary

TL* THE CONTACT OWNS A 2013 FORD FOCUS. AFTER STARTING THE VEHICLE, THE POWER STEERING SEIZED AND THE POWER STEERING WARNING INDICATOR ILLUMINATED. THE STEERING WHEEL WAS NOT FUNCTIONAL AND THE VEHICLE COULD NOT REVERSE PROPERLY. AFTER RESTARTING THE VEHICLE SEVERAL TIMES, THE POWER STEERING REGAINED FUNCTION AND THE VEHICLE WAS TAKEN TO THE DEALER. THE MECHANIC STATED THAT THE VEHICLE'S MODEL TYPE WAS KNOWN TO EXPERIENCE POWER STEERING FAILURE. THE FAILURE MILEAGE WAS 16,000.

09/06/2016
Components: STRUCTURE
Incident Date: 09/06/2016
Crash: No
Fire: No
Vehicle Identification Number: 1FADP3L9XDL******
Summary

PASSENGER SIDE REAR DOOR OPENED WHILE VEHICLE WAS UNDERWAY AND LEAVING MY DRIVEWAY. WILL NOT CLOSE OR LATCH. LATCH MOVES SMOOTHLY BY HAND, BUT DOES DOT CATCH AND LATCH AGAINST FRAME MOUNTED PIECE, NOR DOES IT MOVE WHEN DOOR HANDLE IS OPERATED.

09/06/2016
Components: STRUCTURE
Incident Date: 08/16/2016
Crash: No
Fire: No
Vehicle Identification Number: 1FADP3E23DL******
Summary

MY WIFE AND I WERE OUT FOR THE DAY, STOPPED TO HAVE LUNCH. WHEN SHE GOT OUT AND SHUT THE DOOR IT WOULD NOT LATCH, THE LATCH HAD BROKEN INSIDE AND WOULDN'T STAY SHUT. HAD TO TIE THE DOOR SHUT TO GET IT HOME. VERY DANGEROUS SITUATION, LUCKILY IT HAPPENED WHEN WE WERE STOPPED AND DIDN'T COME OPEN WHEN WE WERE IN MOTION.

08/30/2016
Components: UNKNOWN OR OTHER
Incident Date: 02/07/2016
Crash: No
Fire: No
Summary

THE AUTOMATIC TRANSMISSION SLIPS WHEN SHIFTING GEARS, MOST NOTICEABLY THE LOWER GEARS BUT IT HAS HAPPENED WITH HIGHER GEARS ON OCCASION. THE AUTOMATIC TRANSMISSION ALSO "SPUDDERS" OR "CHUGS" WHEN ACCELERATION IS APPLIED, AND DOES NOT MATTER HOW AGGRESSIVELY OR GENTLY THE ACCELERATION IS APPLIED, IT STILL STRUGGLES, SOMETIMES HESITATING, OR SOMETIMES "CHUGGING," THEN USUALLY SLAMS VIOLENTLY INTO GEAR. THESE OCCURANCES ARE ONGOING AND ARE MOST PREVALENT WHEN ACCELERATING FROM A STOP OR FROM SLOW SPEEDS.

08/30/2016
Components: POWER TRAIN
Incident Date: 08/30/2016
Crash: No
Fire: No
Vehicle Identification Number: 1FADP3F29DL******
Summary

I WAS DRIVING ON THE HIGHWAY GOING ABOUT 60MPH WHEN THE CAR FELT LIKE IT STOPPED ACCELERATING. IT FELT AS THOUGH THE CAR WAS PUT IN NEUTRAL. THE CAR'S PRNDL ALSO BEGAN INDICATING THAT THE CAR WAS IN REVERSE WHEN IT WAS NOT. THE CAR'S SCREEN THEN INDICATED THAT THE TRANSMISSION WAS FAULTY AND NEEDED TO BE SERVICED. I BOUGHT THIS CAR USED FROM A DEALERSHIP ABOUT TWO WEEKS AGO.

08/29/2016
Components: POWER TRAIN
Incident Date: 08/20/2016
Crash: No
Fire: No
Vehicle Identification Number: 1FADP3F24DL******
Summary

TL* THE CONTACT OWNS A 2013 FORD FOCUS. WHILE DRIVING APPROXIMATELY 10 TO 35 MPH, THE VEHICLE LOST POWER AND WOULD NOT ACCELERATE WHEN THE ACCELERATOR PEDAL WAS DEPRESSED. IN ADDITION, THE CHECK ENGINE LIGHT ILLUMINATED. THE FAILURE RECURRED NUMEROUS TIMES. THE VEHICLE WAS DRIVEN TO A MECHANIC WHO DIAGNOSED THAT THE TRANSMISSION MODULE AND CLUTCH SENSOR NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE ISSUE. THE APPROXIMATE FAILURE MILEAGE WAS 100,400.

08/29/2016
Components: LATCHES/LOCKS/LINKAGES
Incident Date: 08/29/2016
Crash: No
Fire: No
Vehicle Identification Number: 1FADP3F22DL******
Summary

TL* THE CONTACT OWNS A 2013 FORD FOCUS. WHILE DRIVING, THE DRIVER'S SIDE DOOR FAILED TO LATCH SHUT. THE DOOR AJAR LIGHT ILLUMINATED. THE VEHICLE WAS NOT DIAGNOSED NOR REPAIRED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS 39,000.

08/27/2016
Components: ELECTRICAL SYSTEM,UNKNOWN OR OTHER
Incident Date: 01/15/2015
Crash: No
Fire: No
Summary

I WAS TRYING TO TRADE IN MY CAR AND WHEN I CAME OUTSIDE TO START IT UP IT WOULDN'T DO ANYTHING AND THE CAR WAS TOWED TO THE NEAREST DEALERSHIP. IN ADDITION, I HAVE ALWAYS EXPERIENCED IDOLING AND JERKING WHEN TAKING OFF WHICH SEEMS LIKE TRANSMISSION PROBLEMS BECAUSE I HAVE HAD EXPERIENCE WITH THAT ISSUE. CURRENTLY STILL HAVE THE SAME ISSUES JERKING AND IDOLING WHEN TAKING OFF. WHEN MY CAR EXPERIENCED THE ELECTRIC PROBLEM WAS IN 2015 AND IT HAD ABOUT 30 TO 40,000 MILES ON IT BUT THE JERKING AND IDOLING HAVE ALWAYS OCCURRED AND I CHECKED THE RECALL BEFORE AND THEY TOLD ME THERE WASN'T A RECALL.

08/24/2016
Components: FUEL/PROPULSION SYSTEM
Incident Date: 08/17/2016
Crash: No
Fire: No
Vehicle Identification Number: 1FADP3F25DL******
Summary

MY VEHICLE HAS 67K MILES AND WAS PURCHASED CERTIFIED PRE-OWNED FOUR MONTHS AGO. ON WEDNESDAY 8/17/16 I FILLED MY TANK, AND WHEN I TRIED TO START THE IGNITION RIGHT AFTER FUELING, THE CAR SPUTTERED BUT WOULD NOT TURN ON. AFTER A FEW MORE TRIES THE CAR TURNED ON AND I WAS ABLE TO DRIVE AND TURN THE CAR ON AND OFF WITH NO PROBLEM. THE FOLLOWING DAY I WAS DRIVING ON A SURFACE STREET, AND WHEN THE CAR CAME TO A STOP AT A RED LIGHT IT COMPLETELY SHUT OFF EVEN THOUGH MY GAS GAUGE STILL SHOWED FUEL IN THE TANK. I HAD THE CAR TOWED TO A FORD DEALERSHIP, AND THEY INFORMED ME THAT THE PURGE VALVE, WAS STUCK IN THE OPEN POSITION CAUSING MY FUEL PUMP TO DELIVER TOO MUCH FUEL TO THE ENGINE, AND CREATED A VACUUM PRESSURE SO STRONG THAT IT WARPED MY TANK AND DAMAGED MY FUEL PUMP AND FUEL SENSOR, MAKING MY SENSOR THINK THERE WAS MORE GAS IN THE TANK THAN THERE REALLY WAS. THEY INFORMED ME THAT I WOULD NEED A NEW PURGE VALVE, A NEW EVAPORATOR CANISTER, A NEW FUEL TANK AND FUEL PUMP, TOTALING $2100 AND WHICH WAS NOT COVERED UNDER WARRANTY BECAUSE EMISSIONS COMPONENTS ARE ONLY COVERED FOR 2 YEARS OR 25K MILES THROUGH FORD. THE PURGE VALVE MALFUNCTION IS A KNOWN PROBLEM IN 2012 AND 2013 FORD FOCUSES YET A RECALL HAS NOT BEEN ISSUED BY FORD, AND CUSTOMERS ARE HAVING TO PAY FOR THE EXPENSIVE REPAIRS OUT OF POCKET FOR DEFECTIVE ENGINE COMPONENT THAT WAS NOT DAMAGED BY THE DRIVERS. CAN SOMEONE AT THE NHTSA PLEASE RESEARCH THE VAPOR CANISTER PURGE SOLENOID MALFUNCTION ON 2012-2013 FORD FOCUS? HAVING THE PURGE VALVE STUCK IN THE OPEN POSITION CAN COLLAPSE THE FUEL TANK CAUSING CATASTROPHIC ENGINE FAILURE WITH LITTLE TO NO WARNING AND COULD POTENTIALLY LEAD TO ACCIDENT AND INJURY IF THE FAILURE OCCURS ON THE HIGHWAY OR IN TRAFFIC. FORD TECHNICIANS ARE AWARE OF THIS ISSUE BUT SINCE NO RECALL HAS BEEN RELEASED, THEY CAN ONLY SAY TO THE CUSTOMERS "BAD LUCK, YOU GOTTA FIX IT".

08/23/2016
Components: UNKNOWN OR OTHER
Incident Date: 08/20/2016
Crash: No
Fire: No
Vehicle Identification Number: 1FADP3F2XDL******
Summary

REAR DOOR LATCH AND LOCKING SYSTEM FAILS TO LATCH OR LOCK DOORS. SAFETY ISSUE AND CANNOT BE DRIVEN DUE TO DOORS NOT LATCHING SHUT REAR DOORS FLYING OPEN.

08/22/2016
Components: POWER TRAIN,ELECTRICAL SYSTEM
Incident Date: 10/12/2013
Crash: No
Fire: No
Vehicle Identification Number: 1FADP3F27DL******
Summary

TL* THE CONTACT OWNS A 2013 FORD FOCUS. WHEN THE ACCELERATOR PEDAL WAS DEPRESSED, THE VEHICLE HESITATED TO ACCELERATE, SURGED FORWARD, AND THE TRANSMISSION WARNING INDICATOR ILLUMINATED. THE VEHICLE WAS TAKEN TO THE DEALER WHERE IT WAS SERVICED PER NHTSA CAMPAIGN NUMBER: 15V813000 (ELECTRICAL SYSTEM); HOWEVER, THE FAILURE RECURRED TWO ADDITIONAL TIMES. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS UNKNOWN.

08/22/2016
Components: LATCHES/LOCKS/LINKAGES
Incident Date: 08/17/2016
Crash: No
Fire: No
Vehicle Identification Number: 1FADP3K20DL******
Summary

TL* THE CONTACT OWNS A 2013 FORD FOCUS. THE CONTACT STATED THAT THE REAR PASSENGER DOOR FAILED TO LATCH. THE VEHICLE WAS TAKEN TO THE DEALER WHERE IT WAS DIAGNOSED THAT THE DOOR LATCH NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE VIN WAS NOT INCLUDED IN NHTSA CAMPAIGN NUMBER: 13V085000 (LATCHES, LOCKS, LINKAGES). THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 57,580.

08/22/2016
Components: STRUCTURE
Incident Date: 08/19/2016
Crash: No
Fire: No
Vehicle Identification Number: 1FADP3K2XDL******
Summary

DRIVER SIDE FRONT DOOR LATCH FAILED, CAUSING DOOR TO NOT STAY CLOSED. FULL RANGE OF MOTION OF DOOR IS NOT HAMPERED; DOOR CAN BE CLOSED FULLY, HOWEVER DOOR OPENS WITH NO EFFORT, EVEN WHEN LOCK IS ENABLED.

08/21/2016
Components: UNKNOWN OR OTHER
Incident Date: 08/20/2016
Crash: No
Fire: No
Vehicle Identification Number: 1FADP3L95DL******
Summary

MOON-ROOF EXPLODED OUTWARD FROM FULLY CLOSED POSITION, TRAVELING ON I-5 N, 4:42PM SAT 8/20/16 AT DUPONT WA. GLASS EXPLODED OUTWARD AND GLASS DEBRIS WAS WITNESSED EXITING OUT AND AWAY FROM THE ROOF THROUGH THE REAR VIEW MIRROR. THERE WERE NO VEHICLES IN FRONT THAT COULD HAVE CAUSED ANY ROAD DEBRIS TO CAUSE AN IMPACT OR CHIP OR DING.

08/20/2016
Components: STEERING
Incident Date: 08/16/2016
Crash: No
Fire: No
Vehicle Identification Number: 1FADP3F2XDL******
Summary

TAKATA RECALL: WHILE I WAS DRIVING STRAIGHT ON THE HIGHWAY, MY STEERING WHEEL STOPPED RESPONDING. IT JUST STIFFED UP AND I HAD LITTLE CONTROL OF IT AND IT WAS VERY HARD TO MAKE TURNS. ALSO I NOTICED SOME TYPE OF MALFUNCTION MESSAGE ON THE LCD DISPLAY SAYING SOMETHING ABOUT THE STEERING WHEEL STOPPED WORKING, SWITCHING TO ASSIST MODE, AND TO TAKE IT IN FOR SERVICE. I TOOK IT TO THE FORD DEALER THE NEXT DAY AND THEY SAID I NEEDED A WHOLE NEW STEERING RACK, BUT FROM READING THE SAME PROBLEM THAT OTHER USERS OF THE FORD FOCUS 2013 EXPERIENCED AND FROM MY REPAIR INVOICE, I SUSPECT IT HAS SOMETHING TO DO WITH THE (ELECTRIC POWER-ASSISTED STEERING) EPAS

08/19/2016
Components: STRUCTURE
Incident Date: 08/18/2016
Crash: No
Fire: No
Vehicle Identification Number: 1FADP3E23DL******
Summary

I PARKED THE CAR AND REMOVED SOME BELONGINGS FROM THE BACK SEAT, TRIED TO SHUT THE DOOR AND LOCK THE CAR WHEN I NOTICED THE CAR WAS NOT LOCKING DUE A DOOR BEING AJAR. THE BACK PASSENGER DOOR LATCH WOULD NOT LATCH SHUT, I TRIED TO MANUALLY ENGAGE AND DISENGAGE THE CHILD LOCK IN ADDITION TO LOCKING AND UNLOCKING THE CAR SEVERAL TIMES WHILE THE DOOR WAS BEING HELD SHUT AND ALSO OPEN. THE DOOR HAS TO BE HELD SHUT WITH A ROPE TIED TO THE HEADREST. THE RECALL THAT FORD HAS OUT ABOUT THE BACK DOOR LATCH DOES NOT INVOLVE MY VIN SO I CAN'T GET AN ANSWER ABOUT IT FROM THEM.

08/17/2016
Components: STRUCTURE
Incident Date: 08/13/2016
Crash: No
Fire: No
Vehicle Identification Number: 1FADP3F27DL******
Summary

PASSENGER DOOR LATCH BROKE DOOR FLEW OPEN WHILE DRIVING IN PARKING LOT. NOW IT WILL NOT CLOSE.

08/17/2016
Components: STRUCTURE
Incident Date: 08/16/2016
Crash: No
Fire: No
Vehicle Identification Number: 1FADP3K23DL******
Summary

DRIVER'S DOOR WON'T LATCH. HAD TO DRIVE TO DEALER WHILE HOLDING DOOR CLOSED. OPENED WHILE MAKING TURN, DOOR ALMOST HIT CAR IN OPPOSITE DIRECTION WAITING FOR LIGHT.

08/15/2016
Components: STRUCTURE
Incident Date: 08/11/2016
Crash: No
Fire: No
Vehicle Identification Number: 1FADP3L94DL******
Summary

DOOR LATCH ASSEMBLY BROKE AND WILL NOT LATCH OR ENGAGE TO KEEP DOOR CLOSED. WAS STATIONARY SITTING IN THE PARKING LOT FOR APPROXIMATELY 9 HOURS. TEMP OUTSIDE THAT DAY WAS 99 F. OPENED THE DOOR TO PLACE MY WORK BAG IN BACK SEAT AND DOOR WOULD NOT CLOSE (OR LATCH) AFTER. ACTIVE RECALL FOR THE SAME TYPE OF CAR DESCRIBING SAME PROBLEM, HOWEVER MY CAR IS NOT INVOLVED YET.

08/15/2016
Components: STRUCTURE
Incident Date: 08/13/2016
Crash: No
Fire: No
Vehicle Identification Number: 1FADP3E2XDL******
Summary

DOOR WON'T LATCH. THE DRIVER DOOR LATCH IS BROKEN. THE DOOR WILL NOT STAY CLOSED. THERE IS A RECALL FROM FORD ABOUT THE LATCH. I CANNOT FIND THE RECALL NUMBER, BUT HERE IS A LINK TO A MEDIA REPORT FROM FORD. HTTPS://MEDIA.FORD.COM/CONTENT/FORDMEDIA/FNA/US/EN/NEWS/2016/08/04/REGIONAL-SAFETY-RECALL.PDF HOWEVER, THEY STATE THAT THEY WILL NOT REPAIR MY CAR BECAUSE I LIVE IN TENNESSEE WHICH IS NOT ONE OF THE STATES LISTED ON THE RECALL. ONLY CERTAIN STATES "WITH HIGHER AMBIENT TEMPERATURES AND SOLAR LOADING" ARE ON THE RECALL LIST. OREGON AND WASHINGTON ARE ON THIS LIST. ARE THOSE STATES REALLY HOTTER THAN TENNESSEE?

08/15/2016
Components: LATCHES/LOCKS/LINKAGES
Incident Date: 08/12/2016
Crash: No
Fire: No
Summary

TL* THE CONTACT OWNS A 2013 FORD FOCUS. WHILE DRIVING VARIOUS SPEEDS, THE DRIVER'S DOOR OPENED INDEPENDENTLY AND THE DOOR AJAR WARNING INDICATOR ILLUMINATED. THE VEHICLE WAS TAKEN TO THE DEALER WHERE IT WAS DIAGNOSED THAT THE DOOR LATCH NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 116,090. THE VIN WAS NOT AVAILABLE.

08/13/2016
Components: STRUCTURE
Incident Date: 08/12/2016
Crash: No
Fire: No
Vehicle Identification Number: 1FADP3F24DL******
Summary

THE DRIVER DOOR WON'T STAY CLOSED. I HAVE TO HOLD THE CAR SHUT WHILE DRIVING AND IT'S VERY UNSAFE. I WAS TOLD BY YUCCA VALLEY FORD THE REPAIR IS AROUND 500$. THIS CAR IS STILL NEW AND SHOULDN'T HAVE THIS SAFETY CONCERN AT THIS TIME.

08/13/2016
Components: STRUCTURE
Incident Date: 08/12/2016
Crash: No
Fire: No
Vehicle Identification Number: 1FADP3K28DL******
Summary

THE DOOR LATCH SYSTEM WENT OUT WHILE I WAS DRIVING ABOUT 5 MPH AND MADE A TURN INTO A PARKING SPOT AND MY VEHICLE DOOR FLEW OPEN ALMOST CAUSING ME TO HAVE AN ACCIDENT. I KNOW THAT THIS ISSUE IS EFFECTING OTHER FORD VEHICLES BUT THE DEALERSHIP WILL ONLY REPAIR THIS IF I PAY OUT OF POCKET. VEHICLE IS CURRENTLY AT THE DEALERSHIP DUE TO THE SAFETY FACTOR OF DOOR NOT LATCHING.

08/12/2016
Components: SEAT BELTS
Incident Date: 08/01/2016
Crash: No
Fire: No
Vehicle Identification Number: 1FADP3K23DL******
Summary

THE DRIVER'S SIDE SEAT BELT WILL NOT RELEASE PROPERLY. PROBLEM IS INTERMITTENT AND A REAL CONCERN SHOULD ONE BE IN AN ACCIDENT!!

08/12/2016
Components: STEERING
Incident Date: 08/12/2016
Crash: No
Fire: No
Vehicle Identification Number: 1FADP3F2XDL******
Summary

I OWN A 2013 FORD FOCUS. THE DEALER REPLACED TCM MODULE AND UPDATES AS NEEDED DUE TO RECALL. MY CAR HAS 60K MILES AND EVERY SINCE DEALER COMPLETED WORK, MY STEERING WHEEL WILL NOT TURN ONCE YOU FIRST CRANK THE CAR. AFTER IT IDLES FOR AWHILE, I CAN DRIVE OFF. AS OF THIS MORNING, MY "STEERING ASSIST DEFAULT SERVICE REQUIRED" SENSOR IS ON, AND MY STEERING WILL NOT TURN AT ALL. THERE IS ALSO A CLICKING NOISE, LIKE A BLINKER, THAT WILL NOT STOP EVEN IF KEYS ARE OUT OF IGNITION.

08/12/2016
Components: STRUCTURE
Incident Date: 08/09/2016
Crash: No
Fire: No
Vehicle Identification Number: 1FADP3J26DL******
Summary

THE DRIVER DOOR OPENED WHEN THE LATCH FAILED. TOOK TO FORD DEALER AND THEY ACKNOWLEDGED THEY HAVE HAD PROBLEMS WITH THE LATCHES FAILING. THE VEHICLE WAS PARKED I UNLOCKED WITH ELECTRONIC KEY AND THE DOOR THEN FAILED TO LATCH SHUT

08/11/2016
Components: POWER TRAIN,ELECTRICAL SYSTEM
Incident Date: 08/12/2015
Crash: No
Fire: No
Vehicle Identification Number: 1FADP3K27DL******
Summary

TL* THE CONTACT OWNS A 2013 FORD FOCUS. THE CONTACT STATED THAT THE TRANSMISSION OVERHEATED AND THE "PULL OVER" WARNING INDICATOR ILLUMINATED. IN ADDITION, THE VEHICLE HESITATED AND STALLED. THE VEHICLE WAS TAKEN TO THE DEALER WHERE IT WAS DIAGNOSED THAT THE VEHICLE NEEDED AN UNKNOWN SOFTWARE UPDATE. THE VEHICLE WAS REPAIRED; HOWEVER, THE FAILURE RECURRED. THE FAILURE RECURRED ON APPROXIMATELY FOUR OTHER OCCASIONS AND WAS TAKEN BACK TO THE DEALER WHERE THE TRANSMISSION WAS REPROGRAMMED, BUT THE FAILURE RECURRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS APPROXIMATELY 22,000. UPDATED 09/20/16*LJ *TR

08/10/2016
Components: POWER TRAIN,SERVICE BRAKES
Incident Date: 06/13/2013
Crash: Yes
Fire: No
Vehicle Identification Number: 1FADP3F25DL******
Summary

I PURCHASED MY 2013 FORD FOCUS SE BRAND NEW IN JUNE OF 2013. I NOTICED THE SHUDDERING DURING ACCELERATION IMMEDIATELY AND MENTIONED IT TO SOMEONE AT THE DEALERSHIP. I WAS TOLD THIS WAS NORMAL FOR IT BEING BRAND NEW AND THAT IT WOULD STOP AFTER AWHILE. WE ARE NOW OVER 3 YEARS LATER AND IT HAS NOT STOPPED. SOMEONE FINALLY CONVINCED ME TO TAKE IT IN. I'VE HAD SEVERAL PEOPLE THAT HAVE BEEN IN MY VEHICLE AND CAN'T BELIEVE THAT IT DOES THIS AND TELL ME THAT IT IS ABSOLUTELY NOT NORMAL. I TOOK MY CAR INTO THE DEALERSHIP A COUPLE MONTHS AGO AND THEY SAID THEY REPROGRAMMED SOMETHING. THIS DID NOT HELP. TOOK IT BACK IN AGAIN TODAY AND BEFORE EVEN LOOKING AT IT THEY ARE TELLING ME THAT WAS I'M DESCRIBING IS NORMAL AND GAVE ME A FLYER EXPLAINING THE TRANSMISSION DIFFERENCES. I COULDN'T BELIEVE THEY THOUGHT I WOULD BUY INTO THAT. I IMMEDIATELY BEGAN RESEARCHING THE ISSUE AND AM NOW FINDING OUT THIS IS WIDESPREAD. I'M BEYOND PISSED. I WAS ALSO INVOLVED IN AN ACCIDENT ON 11/13/14 IN THIS VEHICLE WHERE I HIT THE BREAKS AND MY CAR WOULDN'T STOP RIGHT AWAY SO I REAR ENDED SOMEONE. I JUST ASSUMED I DID SOMETHING WRONG BUT I COULDN'T BELIEVE THAT IT WOULDN'T STOP. I HAD PLENTY OF ROOM. THE WHEELS DID NOT LOCK UP. THE SENSATION I FELT IN THE VEHICLE WHEN I HIT THE BREAKS IS HARD TO EXPLAIN. IT WAS AS IF I WAS PUMPING ON THE BREAKS AS OPPOSED TO WHAT I DID, WHICH WAS TO PUT MY FOOT ALL THE WAY DOWN FULL FORCE.

08/10/2016
Components: STRUCTURE
Incident Date: 07/20/2016
Crash: No
Fire: No
Vehicle Identification Number: 1FADP3K27DL******
Summary

AFTER ENTERING CAR, THE DRIVER FRONT DOOR WOULD NOT LATCH. THERE WAS NO PRIOR INDICATION OF ANY MALFUNCTION WITH THE DOOR LATCH. DRIVER DOOR REQUIRED TO BE BUNGEE CORDED IN ORDER TO DRIVE VEHICLE TO FORD DEALERSHIP. THE DOOR LATCH WAS REPLACED BY FORD AT A COST ON $697.00 TO OWNER.

08/09/2016
Components: UNKNOWN OR OTHER
Incident Date: 07/30/2016
Crash: No
Fire: No
Vehicle Identification Number: 1FADP3N28DL******
Summary

WAS DRIVING IN FROM LA TO PALM SPRING AT 11:00PM. AND THE DRIVERS DOOR AJAR LIGHT CAME ON AND THE DOOR OPENED WHILE DRIVING. HAD TO TIE IT CLOSED WITH ROPE AND A BUNGEE CORD THAT I NOW HAVE TO CARRY IN MY CAR, BECAUSE THIS THE SECOND LATCH THAT HAS BROKEN IN MY CAR.

08/09/2016
Components: LATCHES/LOCKS/LINKAGES
Incident Date: 08/03/2016
Crash: No
Fire: No
Summary

TL* THE CONTACT OWNS A 2013 FORD FOCUS. WHILE DRIVING 45 MPH, THE FRONT DRIVER'S DOOR SWUNG OPEN INDEPENDENTLY. THE DOOR AJAR WARNING LIGHT ILLUMINATED PRIOR TO THE FAILURE. THE FAILURE OCCURRED CONSTANTLY. THE VEHICLE WAS TAKEN TO THE DEALER WHERE IT WAS DIAGNOSED THAT THE DOOR LATCH FAILED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE VIN WAS NOT PROVIDED. THE FAILURE MILEAGE WAS 41,000.

08/08/2016
Components: POWER TRAIN
Incident Date: 06/21/2016
Crash: No
Fire: No
Vehicle Identification Number: 1FADP3K21DL******
Summary

NOV 2015, EXCESSIVE TRANSMISSION SHUDDER ON TAKE OFF. CUSTOMER SATISFACTION PROGRAM 14M01, 14M02. SOFTWARE UPDATE PROGRAM 15B22. TRANSMISSION CONTROL MODULE ELECTRICAL CIRCUIT FAILURES (CLUTCH REPLACED, TCM UPDATED). JUNE 2016, EXCESSIVE TRANSMISSION ON TAKE OFF, SERVICE ENGINE LIGHT REMAINED ON, WOULD NOT START-HAD TO TURN KEY SEVERAL TIMES BEFORE START. SOFTWARE UPDATE 15B22: CUSTOMER SATISFACTION PROGRAM 14M02, TCM REPLACED, TCM-PCM REPROGRAM JUNE 2016, UNACCEPTABLE FROM FORD CORPORATION. I ASKED SERVICE DEPARTMENT IF TCM HAD REVISIONS TO TO CORRECT PROBLEM, THEY DID NOT KNOW. SO IF REPLACING WITH SAME DEFECTIVE TCM THIS WILL BE AN ONGOING PROBLEM. WAS RECOMMENDED TO SELL/TRADE CAR BEFORE 150.000 MILE DEADLINE ON WARRANTY. I HAVE TRIED TO TRADE IN BUT NO DEALER WANTS BECAUSE OF KNOWN TCM ONGOING PROBLEM. NEXT FAILURE I WILL HAVE IT REPOSSESSED AND LET FORD CORPORATE DEAL WITH IT. VERY UNSAFE TO DRIVE IN MY OPINION WITH THIS ONGOING TCM PROBLEM. WORST CASE SCENARIO IF TCM FAILS , VEHICLE WILL SHUT DOWN COMPLETELY AND YOU HAVE A FORD ROAD SIDE ASSISTANCE NUMBER TO CALL. COMFORTING ! UNACCEPTABLE FORD CORPORATION. I DO NOT TO APPRECIATE FORD RISKING MY FAMILIES LIFE FOR A PROBLEM THEY WILL NOT FIX.

08/06/2016
Components: STEERING
Incident Date: 06/29/2016
Crash: No
Fire: No
Vehicle Identification Number: 1FADP3F22DL******
Summary

I HAVE THE CAR PARKED IN MY DRIVEWAY WHEN I WENT TO DRIVE IT GIVES ME THE MESSAGE "STEERING ASSIST FAULT SERVICE REQUIRED". THE STEERING WHEEL IS EXTREMELY DIFFICULT TO TURN. THE CAR HAS 48,288 MILES WHICH I'VE ONLY PUT 12,088 OF IT. I HAVE ONLY HAD THE CAR 14 MONTHS WHEN THIS OCCURRED I'VE CONTACTED THE DEALER WHICH THEY STATED THE EXTENDED WARRANTY I REQUESTED WAS NEVER PURCHASED WHEN I TOLD THEM THE WARRANTY PAPERWORK THAT WAS GIVEN TO ME WAS EXPIRED BEFORE I PURCHASED THE CAR. I AM FURIOUS WITH THE DEALER, AND FORD. I DON'T HAVE $1,500 FOR THE REPAIR AND WITHOUT A CAR I CAN'T GET TO WORK. NOW I HAVE TO WORRY OF HAVING IT REPOSSESSED BECAUSE I CAN'T MAKE THE CAR PAYMENT.

08/03/2016
Components: STRUCTURE
Incident Date: 08/01/2016
Crash: No
Fire: No
Vehicle Identification Number: 1FADP3F2XDL******
Summary

WHILE DRIVING THROUGH TOWN... CANTON, TEXAS. THE DRIVERS SIDE REAR DOOR LATCH FAILED AND THE DOOR FLEW OPEN WHEN TURNING RIGHT. MY 85 YEAR OLD MOTHER WAS SITTING NEXT TO THE DOOR, IN A SEAT-BELT THANK GOD. I PULLED OVER AND TRIED CLOSING THE DOOR SEVERAL TIMES. IT WOULD NOT CATCH ON THE STRIKER. USING A SCREWDRIVER, I FOUND THE LATCH HAD NO TENSION ON IT AND WOULD NOT HOLD THE THE DOOR STRIKER. I PUT MY MOTHER IN THE FRONT SEAT AND HAD MY SON HOLD THE DOOR CLOSED FOR THE 15 MILE TRIP HOME. I CALLED 3 FORD DEALERS TO FIND THE PART IS ON BACK-ORDER. THE PRICE IS A WHOPPING $273 + TAX + ANOTHER $100 TO PUT IT IN. HAD MY MOTHER NOT BEEN BELTED IN, THIS COULD HAVE KILLED HER. HAD THERE BEEN ANOTHER CAR CLOSE, IT WOULD HAVE MADE FOR A NASTY ACCIDENT. I KNOW THIS IS NOT A ONE OFF, FREEK FAILURE. MY WIFE IS NOW DRIVING AROUND WITH THE DOOR TIED SHUT

08/02/2016
Components: ELECTRICAL SYSTEM,VEHICLE SPEED CONTROL
Incident Date: 01/11/2016
Crash: No
Fire: No
Vehicle Identification Number: 1FADP3K28DL******
Summary

TL* THE CONTACT OWNS A 2013 FORD FOCUS. UPON REFUELING THE VEHICLE, WHEN MAKING A STOP OR A TURN, THE VEHICLE FAILED TO ACCELERATE WHEN THE ACCELERATOR PEDAL WAS DEPRESSED. THE DEALER WAS NOTIFIED OF THE FAILURE SEVERAL TIMES AND WERE UNABLE TO FIND A SIGNAL OR DTC TO REPLICATE AND DIAGNOSE THE FAILURE. THE CONTACT WAS TO CHECK WITH THE MANUFACTURER TO DETERMINE IF THEY COULD PROVIDE A REPAIR SOLUTION TO THE DEALER. THE APPROXIMATE FAILURE MILEAGE WAS 27,000.

08/02/2016
Components: POWER TRAIN
Incident Date: 07/25/2016
Crash: No
Fire: No
Vehicle Identification Number: 1FADP3F28DL******
Summary

TL* THE CONTACT OWNS A 2013 FORD FOCUS. WHILE DRIVING APPROXIMATELY 70 MPH, THE VEHICLE SUDDENLY LOST POWER AND WOULD NOT ACCELERATE. AFTER SHUTTING THE VEHICLE OFF AND RESTARTING THE ENGINE, THE VEHICLE OPERATED NORMALLY. THE VEHICLE WAS TAKEN TO THE DEALER WHERE IT WAS DIAGNOSED THAT THE TRANSMISSION MODULE WAS FAULTY. THE TRANSMISSION MODULE WAS REPLACED, BUT THE FAILURE CONTINUED. THE VEHICLE WAS TOWED BACK TO THE DEALER WHO WAS UNABLE TO DUPLICATE THE FAILURE AND NO FAILURE WAS FOUND. THE MANUFACTURER WAS NOTIFIED. THE FAILURE MILEAGE WAS 13,500.

08/01/2016
Components: ELECTRICAL SYSTEM,ENGINE
Incident Date: 07/18/2016
Crash: No
Fire: No
Vehicle Identification Number: 1FADP3F23DL******
Summary

TL* THE CONTACT OWNS A 2013 FORD FOCUS. THE CONTACT STATED THAT AFTER VEHICLE WAS REPAIRED FOR NHTSA CAMPAIGN NUMBER: 15V813000 (ELECTRICAL SYSTEM) AND WHILE DRIVING AT 35 MPH, THE ACCELERATOR PEDAL WAS DEPRESSED BUT THE VEHICLE HESITATED BEFORE MOVING FORWARD. IN ADDITION, THE CHECK ENGINE WARNING LIGHT ILLUMINATED. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 50,000.

08/01/2016
Components: ELECTRICAL SYSTEM
Incident Date: 07/28/2016
Crash: No
Fire: No
Vehicle Identification Number: 1FADP3F2XDL******
Summary

TL* THE CONTACT OWNS A 2013 FORD FOCUS. WHILE DRIVING 45 MPH, THE VEHICLE STALLED WITHOUT WARNING. THE VEHICLE WAS TOWED TO A DEALER WHERE IT WAS DIAGNOSED THAT THE VEHICLE NEEDED A NEW BATTERY CABLE. THE VEHICLE WAS REPAIRED. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE. THE FAILURE MILEAGE WAS 35,000.

07/31/2016
Components: POWER TRAIN,UNKNOWN OR OTHER
Incident Date: 07/29/2016
Crash: No
Fire: No
Vehicle Identification Number: 1FADP3K20DL******
Summary

SINCE THE FIRST WEEK OF PURCHASE THE CAR HAS HAD TRANS FAILURE. IT HAS BEEN IN AND OUT OF THE SHOP AT LEAST 4-5 TIMES FOR REPAIRS WITH NO AVAIL.. THE TRANSMISSION SHUDDERS, MAKES LOUD GRINDING NOISES, STALLS, LOSES POWER THEN VIOLENTLY JERKS WHEN ACCELERATING. BECAUSE OF THIS MANY TIMES I HAVE NARROWLY MISSED HITTING OTHER CARS CAUSING AN ACCIDENT. I DRIVE EVERYDAY WITH FEAR AND ANXIETY, THIS CAR IS DOWNRIGHT DANGEROUS. TO TOP THINGS OFF, SUDDENLY, MY REAR DRIVERS SIDE DOOR WILL NOT STAY SHUT,. IT APPEARS THAT THE LATCH IS BROKEN EVEN THOUGH I RARELY IF AT ALL OPEN OR CLOSE THIS DOOR. THERE ARE SO MANY ISSUES WITH THIS CAR. FORD SHOULD BE ASHAMED FOR THIS ATROCITY THEY BROUGHT UPON THEIR CUSTOMERS.

07/30/2016
Components: POWER TRAIN,ELECTRICAL SYSTEM,ELECTRONIC STABILITY CONTROL
Incident Date: 01/01/2013
Crash: No
Fire: No
Vehicle Identification Number: 1FADP3F26DL******
Summary

THE CAR HAS JERKED, SHUTTERED, AND SHOOK FROM ALMOST THE DAY I BOUGHT IT, I HAVE BATTLED THESE ISSUES FROM THE VERY BEGINNING. IT WON'T ACCELERATE FOR A FEW SECONDS WHEN I PUSH ON THE GAS I HAVE ALMOST BEEN IN AN ACCIDENT BECAUSE OF IT. THE FLASHERS COME ON WHEN I UNLOCK MY DOOR, MY HORN DOESN'T WORK, MY DRIVER WINDOW DOESN'T WORK, I HAVE HAD THE CLUTCH REPLACED, THE CLUSTER WAS FRIED TWICE, AND THE CONTROL MODULE HAS BEEN REPLACED. THEN DRIVING ON THE FREEWAY MY CAR ENGINE REVVED WAY UP AND THE RPMS WENT TO 7000 AND I LOST POWER TO ACCELERATE MY CAR. I WAS IN THE MIDDLE LANE WHEN I LOST THE POWER TO MY VEHICLE I PUT MY FLASHERS ON AND COASTED TO THE SIDE OF THE FREEWAY. THANKFULLY THE FREEWAY WASN'T BUSY. THE REVERSE ALSO WENT OUT ON MY CAR. THE CAR IS NOW IN THE SHOP FOR THE 6TH OR 7TH TIME FOR THE SAME ISSUES BUT IT IS NEVER FIXED.

07/29/2016
Components: LATCHES/LOCKS/LINKAGES
Incident Date: 07/12/2016
Crash: No
Fire: No
Vehicle Identification Number: 1FADP3E2XDL******
Summary

TL* THE CONTACT OWNS A 2013 FORD FOCUS. THE CONTACT STATED THAT THE REAR DRIVER DOOR FAILED TO LATCH PROPERLY IN A SECURED POSITION. THE VIN WAS NOT INCLUDED IN NHTSA CAMPAIGN NUMBER: 13V085000 (LATCHES/LOCKS/LINKAGES). THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC WHERE THE DOOR LATCH WAS REPLACED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE VIN WAS UNKNOWN. THE APPROXIMATE FAILURE MILEAGE WAS 23,000. UPDATED 09/28/16*LJ *TR

07/29/2016
Components: UNKNOWN OR OTHER
Incident Date: 07/29/2016
Crash: No
Fire: No
Vehicle Identification Number: 1FADP3F27DL******
Summary

DRIVER'S SIDE DOOR LATCH, CANNOT SHUT DOOR, HAD TO HOLD IT DRIVING TO THE DEALERSHIP. HUGE LIABILITY EXPOSURE. I UNDERSTAND THERE HAVE BEEN NUMEROUS SAFETY RECALLS, BUT WAS TOLD BY SERVICE THIS VEHICLE NOT ONE OF THEM? EXCUSE ME, THIS IS ABSOLUTELY A SAFETY ISSUE. I HAVE HAD SEVERAL VEHICLES OVER THE YEARS, AND NEVER HAD THIS PROBLEM. VEHICLE WAS BOUGHT CERTIFIED USED, WE PURCHASED BEST WARRANTY, BUT THIS AND A FEW OTHER ITEMS NOT COVER. I AM APPALLED THAT SOMETHING I CONSIDER A SAFETY ISSUE WOULD NOT BE COVERED. I WORK IN THE INSURANCE INDUSTRY AS AN ADJUSTER. THEY WANT TO CHARGE US $482.00 . . .

07/28/2016
Components: UNKNOWN OR OTHER
Incident Date: 07/28/2016
Crash: No
Fire: No
Vehicle Identification Number: 1FADP3F20DL******
Summary

THE TRANSMISSON STUDERS, GRIND, LAGS, AND IS UNSAFE. THE CAR HAS DONE THE SENCE IVE HAD IT AND ITS BEEN TO THE SHOP AND WAS TOLD TO DRIVE IT AND IT WILL GET BETTER WITH TIME AND GUESS WHAT IT GETS WORST. HEADING TO THE DEALER TO LET THEM LOOK AT THE FORD FOCUS AGAIN WEDNESDAY. I ALREADY KNOW WHAT IM GOING TO BE TOLD ABOUT THE TRANSMISSION BUT I CANT HELP BUT THING HOW CAN FORD GET AWAY WITH SELLING A AUTOMOBILE TO THE PUBLIC THAT HAS ALL OF THE ISSUES THAT ARE UNSAFE AND CAN GET PEOPLE THAT ARE OR WHERE FORD LOVERS HURT OR EVEN WORST KILLED. FORD SHOULD ATLEAST DO A BUY BACK FOR A POOR PRODUCT LIKE SOME OF THERE COMPETITORS HAVE.

07/27/2016
Components: ELECTRICAL SYSTEM
Incident Date: 07/25/2016
Crash: No
Fire: No
Vehicle Identification Number: 1FADP3F29DL******
Summary

I SHUT THE DRIVERS SIDE DOOR AND TOOK OFF DRIVING ON A CITY STREET WHEN THE DOOR AJAR CAME ON AND THE DRIVERS SIDE DOOR FLEW OPEN , I CAUGHT THE DOOR , BUT IT WILL NO LONGER LATCH SHUT .

07/27/2016
Components: STEERING
Incident Date: 12/31/2014
Crash: No
Fire: No
Vehicle Identification Number: 1FADP3K27DL******
Summary

TL* THE CONTACT OWNS A 2013 FORD FOCUS. WHILE DRIVING 45 MPH, THE STEERING WHEEL BECAME DIFFICULT TO TURN. THE CONTACT HAD TO APPLY FORCE TO THE STEERING WHEEL IN ORDER TO STEER THE VEHICLE. "STEERING ASSIST FAULT" WAS DISPLAYED ACROSS THE MESSAGE BOARD. THE FAILURE RECURRED ON NUMEROUS OCCASIONS. THE VEHICLE WAS TAKEN TO A DEALER WHERE IT WAS DIAGNOSED THAT THE ELECTRONIC STEERING SYSTEM NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 50,000.

07/27/2016
Components: VEHICLE SPEED CONTROL,UNKNOWN OR OTHER,ENGINE
Incident Date: 07/27/2016
Crash: No
Fire: No
Vehicle Identification Number: 1FADP3F26DL******
Summary

WHEN ACCELERATING FROM FIRST TO SECOND GEAR THE CAR WILL SHUDDER LIKE IT WANTS TO STALL. IT SEEMS TO HAPPEN THE MOST WHEN THERE IS ANY KIND OF EXTRA WEIGHT IN THE CAR, WHEN ACCELERATING FROM A STOP, AND WHEN GOING UPHILL. IT WILL BE FINE FOR A WHILE THEN ALL OF A SUDDEN IT WILL DO THIS EVERY TIME I TRY TO ACCELERATE. THE CAR ONLY HAS 52,000 MILES ON IT AND DEFINITELY SHOULDN'T HAVE THIS KIND OF A PROBLEM

07/26/2016
Components: UNKNOWN OR OTHER
Incident Date: 07/24/2016
Crash: No
Fire: No
Vehicle Identification Number: 1FADP3L96DL******
Summary

DRIVER SIDE DOOR LATCH BROKE AND DOOR OPENED UP WHILE DRIVING. I WAS FORCED TO DRIVE THE VEHICLE WHILE HOLDING MY DOOR SHUT AND CLUTCH SHIFTING IN ORDER TO GET IT TO THE DEALERSHIP. THE FIRST DEALERSHIP WAS UNABLE TO SERVICE IT UNTIL AUGUST 25TH 2016 (RED MCCOMBS FORD WEST). SO, I WAS FORCED TO DRIVE IT 16 MILES ON THE FREEWAY TO NORTHSIDE FORD IN SAN ANTONIO. BECAUSE IT HAS EXCEEDED THE 36K MILE WARRANTY, THE REPAIR BILL IS QUOTED AT JUST UNDER $700 BECAUSE THE "DOOR LATCH MECHANISM FAILED" AND NEEDS TO BE REPLACED. I'M BLESSED THIS DID NOT HAPPEN WHILE TURNING RIGHT OR HAD IT BEEN THE REAR PASSENGER DOOR WITH A CHILD. I'VE READ MANY REPORTS ABOUT FAILED DOOR LATCHES WITH FORD AND NOT SURE WHY THIS ISN'T BEING RECALLED AND WHY FORD ISN'T WILLING TO PUT THE SAFETY OF THEIR CUSTOMERS FIRST. NOT TO MENTION $700 TO REPLACE A FAULTY DOOR LATCH WHICH PUT ME AT RISK FOR A MAJOR INJURY. I HOPE NO ONE IS SERIOUSLY INJURED UNTIL A RECALL IS FINALLY HONORED. I FEEL LIKE A GRAVE INJUSTICE HAS OCCURRED WITH FORD'S UNWILLINGNESS TO PUT MYSELF AND OTHERS' SAFETY FIRST. THE VEHICLE IS CURRENTLY AT THE SHOP WAITING ON PARTS AND THEM TO BE INSTALLED. I WILL HAVE A STATEMENT ONCE I RETRIEVE MY CAR.

07/21/2016
Components: ENGINE
Incident Date: 07/09/2016
Crash: No
Fire: No
Vehicle Identification Number: 1FADP3J21DL******
Summary

ON OCTOBER 6, 2012 I PURCHASED THIS NEW AUTOMOBILE. FEBRUARY 27, 2013, THE AUTO WAS TAKEN TO A LOCAL DEALER. THERE SEEMED TO BE A SHUDDERING/DRAGGING WHEN THE GAS PEDAL WAS APPLIED FROM A COMPLETE STOP. AN INSPECTION WAS DONE AND NO PROBLEM WAS FOUND (IT WAS HAPPENING SPORADICALLY). AFTER TAKING IT IN A FEW MORE TIMES THEY STILL COULD NOT FIND A PROBLEM. AUGUST 4, 2014 I TOOK CAR A DEALER 110 MILES AWAY. AFTER DESCRIBING WHAT WAS HAPPENING, THE MECHANIC TOLD ME IT WAS PROBABLY THE CLUTCH WAS NOT ENGAGING. THEY REPAIRED IT AND IT SEEMED TO BE DRIVING MUCH BETTER. BY MID 2015, THE CAR STARTED SHUDDERING AGAIN, SO ON NOVEMBER 11, 2015, SINCE I KNEW WHAT WAS THE PROBABLE PROBLEM WAS I TOOK THE CAR TO A LOCAL DEALER AND TOLD THEM WHAT THE OTHER DEALER HAD DONE. THEY VERIFIED THE PROBLEM AND HAD THE CAR FOR SEVERAL DAYS WHILE PARTS WERE ORDERED AND A NEW CLUTCH WAS INSTALLED. THEY TOLD ME THE CAR WAS LEAKING OIL AND THEY WOULD ORDER THE NECESSARY PARTS (NEW CLUTCH). THE CAR WAS BROUGHT IN AGAIN ON 12/8/15 AND LEFT SEVERAL DAYS. THEY AGAIN ORDERED PARTS AND REPLACED DEFECTIVE ONES WITH OTHER PARTS. ON 1/18/16 THE CAR HAD TO BE TOWED TO THE DEALER BECAUSE ALL THE OIL HAD LEAKED OUT OF THE CAR. THE CAR WOULD NOT MOVE AND THERE WAS A COMPUTER MESSAGE STATING THERE WAS A PROBLEM WITH THE TRANSMISSION. AGAIN THE CAR WAS AT THE DEALER FOR SEVERAL DAYS WHILE PARTS WERE ORDERED AND INSTALLED. ON 2/16/16 THE CAR AGAIN WAS BROUGHT INTO THE DEALER. THIS TIME EXTENSIVE WORK WAS DONE ON THE CAR. THREE ENGINES WERE ORDERED AND ANOTHER CLUTCH WAS INSTALLED. I RECEIVED MY CAR BACK THE WEEK OF APRIL 5 (6 WEEKS LATER). ON 7/11/16, THE CAR HAD TO BE TOWED TO THE DEALER (50+ MILES AWAY) BECAUSE THE COMPUTER MESSAGE READ TRANSMISSION HOT STOP CAR IMMEDIATELY. AGAIN ANOTHER CLUTCH WAS PUT IN WITH OTHER PARTS DUE TO THE CLUTCH BREAKING. MY CAR WAS AT THE DEALER FOR ANOTHER 6 DAYS.

07/20/2016
Components: STRUCTURE
Incident Date: 07/19/2016
Crash: No
Fire: No
Vehicle Identification Number: 1FADP3F23DL******
Summary

THIS IS MY SECOND COMPLAINT THAT I'M FILING ON YOUR WEBSITE AS I HAVE NOT HEARD ANYTHING FROM MY FIRST COMPLAINT. I AM CURRENTLY EXPERIENCING A DOOR LATCH PROBLEM WITH MY 2013 FORD FOCUS. PLEASE READ AND REVIEW THE ATTACHED DOCUMENT WHICH DESCRIBES THE PROBLEMS I'VE BEEN HAVING AND WHAT HAS BEEN DONE SO FAR. I TRIED TO PASTE IT HERE, BUT IT'S TOO LONG FOR THIS FORM.

07/19/2016
Components: STRUCTURE
Incident Date: 07/18/2016
Crash: No
Fire: No
Vehicle Identification Number: 1FADP3F29DL******
Summary

A LIGHT CAME ON WHILE WE WERE DRIVING SAYING THAT MY FRONT PASSENGER DOOR WAS OPEN. SINCE WE WERE COMING TO A STOP, IT THANKFULLY DID NOT FLY OPEN AND CAUSE AN ACCIDENT, BUT IT EASILY COULD HAVE. I ATTEMPTED TO CLOSE IT REPEATEDLY AND IT WOULD NOT LATCH. I WAS FORCED TO HOLD THE DOOR CLOSED UNTIL WE COULD PULL OVER. UPON CLOSER INSPECTION, WE REALIZED THAT THE DOOR LATCH WAS ACTUALLY BROKEN AND WOULD HAVE TO BE TAKEN TO THE DEALERSHIP. DESPITE THERE BEING RECALLS ON SEVERAL FORD VEHICLES FOR THE SAME EXACT PROBLEM, FORD IS REFUSING TO RECALL THE FOCUS (THEY ACTUALLY TOLD ME THAT IT HAD NEVER HAPPENED TO THE 2013 MODEL BEFORE.

07/18/2016
Components: STRUCTURE
Incident Date: 07/17/2016
Crash: No
Fire: No
Vehicle Identification Number: 1FADP3F24DL******
Summary

MY 2013 FORD FOCUS WAS PARKED IN MY DRIVEWAY. I GOT IN AND CLOSED THE DOOR. I DIDN'T NOTICE ANYTHING WRONG. I STARTED THE CAR AND STARTED TO DRIVE OUT OF MY DRIVEWAY, BUT MY CAR INFORMED ME THAT MY DRIVER SIDE DOOR WAS NOT CLOSED. I PUSHED ON THE DOOR (WITHOUT PULLING THE LATCH) AND THE DOOR OPENED. I TRIED SEVERAL TIMES TO CLOSE THE DOOR, LOCKING AND UNLOCKING THE DOORS, BUT THE DOOR WOULD NOT LATCH.

07/17/2016
Components: STRUCTURE
Incident Date: 07/16/2016
Crash: No
Fire: No
Vehicle Identification Number: 1FADP3J24DL******
Summary

DRIVING DOWN THE ROAD 20 MPH WHEN THE FRONT PASSENGER DOOR OPENED.GOT OUT TO CLOSE DOOR AND IT WILL NOT CLOSE.LATCH DOES NOT CATCH.HAD TO TIE DOOR CLOSED TO DRIVE BACK HOME 3 MILES.I FOUND ON THIS SITE THAT FORD FUSION, LINCOLN MKZ AND FORD FIESTA HAVE SIMILAR PROBLEMS AND HAVE BEEN RECALLED FOR REPAIR.HAPPENED ON A SATURDAY AND MADE AN APPOINTMENT WITH FORD DEALER FOR MONDAY.

07/17/2016
Components: POWER TRAIN
Incident Date: 07/06/2015
Crash: No
Fire: No
Vehicle Identification Number: 1FADP3F23DL******
Summary

I HAVE PROBLEMS WITH THIS CAR THE DAY IT FROM ENTERPRISE THE TRANSMISSION SLIPS FROM FIRST AND SECOND JUNKS FORWARD WITH FOOT ON THE BRAKE HAD IT AT FORD DEALER 4 TIMES IN A YEAR THEY TRIED TO FIX IT 3 TIMES BUT STILL DOING THE SAME THING NOW I HAVE TO WAIT 8/11 WEEKS FOR THEM TO FIX IT AGAIN,THESE CARS SHOULD BE,PULLED OFF THE ROAD BEFORE SOMEONE GETS HURT OR KILLED AND YES FORD TELLS TO DRIVE IN BECAUSE,I HAVE FREE TOWING AND ENTERPRISE IS NO HELP EITHER THEY,TELL,ME THE SAME THING,SO I HAVE A CAR IN PAYING ON AND CAN'T DRIVE IT,BECAUSE NO WANTS TO HELP

07/15/2016
Components: STRUCTURE
Incident Date: 07/15/2016
Crash: No
Fire: No
Vehicle Identification Number: 1FADP3J22DL******
Summary

DRIVERS DOOR WILL NOT LATCH

07/14/2016
Components: POWER TRAIN,ENGINE
Incident Date: 07/11/2016
Crash: No
Fire: No
Vehicle Identification Number: 1FADP3R41DL******
Summary

TL* THE CONTACT OWNS A 2013 FORD FOCUS ELECTRIC. WHILE DRIVING APPROXIMATELY 20 MPH, THE ENGINE STALLED. AFTER RESTARTING, THE VEHICLE RESUMED NORMAL OPERATION. THE FAILURE RECURRED THREE TIMES. THE VIN WAS NOT INCLUDED IN NHTSA CAMPAIGN NUMBER: 13V523000 (POWER TRAIN). THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 20,900.

07/14/2016
Components: STRUCTURE
Incident Date: 07/14/2016
Crash: No
Fire: No
Vehicle Identification Number: IFADP3E26DL******
Summary

MY DRIVERS SIDE DOOR CAME OPEN WHILE I WAS MAKING A LEFT HAND TURN WHILE DRIVING. IT DOES NOT LATCH [XXX] AND I HAD TO USE A BELT TO KEEP IT FROM OPENING SO I COULD GET HOME. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6). *TR

07/13/2016
Components: POWER TRAIN,ENGINE
Incident Date: 07/08/2016
Crash: No
Fire: No
Vehicle Identification Number: 1FADP3K25DL******
Summary

TL* THE CONTACT OWNS A 2013 FORD FOCUS. WHILE THE VEHICLE WAS MERGING INTO TRAFFIC, THE VEHICLE FAILED TO ACCELERATE FOR APPROXIMATELY TEN SECONDS. THE VEHICLE WAS DIAGNOSED AND THE TRANSMISSION AND POWER CONTROL MODULE WERE REPLACED, BUT THE FAILURE CONTINUED. THE MANUFACTURER WAS NOTIFIED. THE APPROXIMATE FAILURE MILEAGE WAS 60,000.

07/12/2016
Components: STRUCTURE
Incident Date: 07/11/2016
Crash: No
Fire: No
Vehicle Identification Number: 1FADP3J29DL******
Summary

DRIVER'S SIDE DOOR OPENED WHILE DRIVING ON A CITY STREET AND COULD NOT CLOSE THE DOOR AS WELL AS DOOR AJAR SIGNAL BEEPING. I HAD TO HOLD THE DOOR CLOSED WITH ONE ARM AND DRIVE WITH THE OTHER, VERY UNSAFE AND SCARY. I NORMALLY DRIVE A HIGHWAY TO AND FROM WORK, BUT I HAPPENED TO BE IN MY TOWN WHEN IT OCCURRED AND STILL DRIVING 35-45 KEPT OPENING MY DOOR AND OBVIOUSLY ANY LEFT TURN, WHICH I MADE 3 OF, CAUSED THE DOOR TO OPEN.

07/12/2016
Components: UNKNOWN OR OTHER
Incident Date: 06/21/2016
Crash: No
Fire: No
Vehicle Identification Number: 1FAHP3M2XCL******
Summary

2013 FORD FOCUS LEFT REAR PASSENGER DOOR OPENED SUDDENLY DURING DRIVE. WILL NOT STAY SHUT AND IS IN OPEN UNLOCKED POSITION. MAY BE RELATED TO CHILD SAFETY LOCK MECHANISM, AS A CHILD IS OFTEN IN BACKSEAT. CURRENTLY TIED SHUT SO NOT TO OPEN. SIMILAR CARS ARE UNDER CURRENT RECALL FOR SIMILAR ISSUE. ALSO, DEALERSHIP DENIED FIXING PROBLEM ISSUE, PER FORD.

07/11/2016
Components: UNKNOWN OR OTHER
Incident Date: 07/01/2016
Crash: No
Fire: No
Vehicle Identification Number: 1FADP3K20DL******
Summary

I RETURNED HOME FROM WORK AND PARKED IN MY DRIVEWAY. I EXITED THE VEHICLE AND ATTEMPTED TO CLOSE THE DRIVERS DOOR. IT WOULD NOT STAY SHUT, I EXAMINED THE DOOR TO LOOK FOR AN OBSTRUCTION AND FOUND NONE. THE DOOR LATCH WOULD NOT ENGAGE TO KEEP THE DOOR SHUT. I TIED A ROPE BETWEEN THE TWO FRONT DOOR HANDLES SO I COULD DRIVE THE VEHICLE TO THE DEALERSHIP TO CHECK ON GETTING IT REPAIRED UNDER MY EXTENDED WARRANTY. THE SERVICE WRITER TOLD ME THAT HE'S SEEN PLENTY OF THESE INSTANCES OF THE DOOR LATCH BREAKING AND NOT STAYING CLOSED AND THAT IT IS NOT COVERED UNDER THE EXTENDED WARRANTY. I WAS TOLD IT WOULD COST AROUND $500 TO FIX. I ASKED IF THEY HAVE UPGRADED OR REDESIGNED THE PART BECAUSE OF ALL OF THE ISSUES HE SAID PEOPLE ARE HAVING WITH THE DOOR LATCHES AND HE TOLD ME THAT THE PART NUMBER HAS NOT CHANGED SO IT IS PROBABLY THE SAME.

07/10/2016
Components: STRUCTURE
Incident Date: 07/05/2016
Crash: No
Fire: No
Vehicle Identification Number: 1FADP3E27DL******
Summary

REAR DRIVER'S SIDE FLEW OPEN WHILE DRIVING. HAVE TO TIE IT DOWN TO STAY CLOSED. TWO DAYS LATER, THE REAR SIDE PASSENGER DOOR CAME OPEN AND WILL NOT CLOSE. HAVE TO TIE THIS DOOR TO STAY CLOSED AS WELL. THE INDICATOR LIGHT KEEPS GOING OFF, STATING THE DOORS ARE OPEN.

07/09/2016
Components: STEERING
Incident Date: 07/03/2016
Crash: No
Fire: No
Vehicle Identification Number: 1FADP3F24DL******
Summary

BACKING OUT OF A PARKING SPACE AND THE POWER STEERING FAILED. WHEEL COULD NOT BE TURNED AT ALL. VEHICLE HAD TO BE TOWED TO A DEALER SINCE AN INDEPENDENT REPAIR SHOP COULD NOT REPAIR. TOTAL COST OF THE REPAIR WAS $1793.43. THE VEHICLE ONLY HAD 49K MILES AT THE TIME OF THE FAILURE.

07/09/2016
Components: UNKNOWN OR OTHER
Incident Date: 06/08/2016
Crash: No
Fire: No
Vehicle Identification Number: 1FADP3L96DL******
Summary

AFTER 57,000 MILES THE CLUTCH PEDAL ASSEMBLY FAILED ON MY 2013 FORD FOCUS ST. THE ACTUATOR ROD IS PLASTIC AND IT JUST SNAPPED OFF. THE FACTORY REPLACEMENT PART HAS A METAL ACTUATOR ROD, SO THE COMPANY MUST KNOW THAT THE ORIGINAL PART WAS DEFECTIVE. I COULD PICTURE THIS CAUSING A CRASH WHEN THE CLUTCH DOESN'T OPERATE PROPERLY. FORD SAYS THAT THERE IS NO RECALL ON IT AT THIS TIME. SEEMS LIKE A PRETTY SERIOUS DESIGN FLAW TO ME. WITH LABOR AND PARTS IT COST OVER $300 TO REPAIR. I HAVE THE DEFECTIVE PART AVAILABLE FOR INSPECTION.

07/08/2016
Components: LATCHES/LOCKS/LINKAGES
Incident Date: 07/02/2016
Crash: No
Fire: No
Vehicle Identification Number: 1FADP3N28DL******
Summary

TL* THE CONTACT OWNS A 2013 FORD FOCUS. WHILE DRIVING APPROXIMATELY 15 MPH, THE REAR PASSENGER DOOR UN-LATCHED INDEPENDENTLY. IT WAS DIAGNOSED THAT THE REAR PASSENGER DOOR LATCH WAS FRACTURED AND NEEDED TO BE REPLACED. THE VEHICLE WAS REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 53,973. ...UPDATED 09/14/16 *BF UPDATED 10/18/16.*JB

07/08/2016
Components: POWER TRAIN,ELECTRICAL SYSTEM,ENGINE
Incident Date: 12/31/2015
Crash: No
Fire: No
Vehicle Identification Number: 1FADP3K24DL******
Summary

2012 HATCHBACK FORD FOCUS AUTOMATIC THE VEHICLE STALLS WHENEVER ACCELERATED. IT FEELS AS IF THE COMPUTER SENDS THE SIGNAL TO MAINTAIN THE SPEED OR SPEED UP BUT THE TRANSMISSION CAN NOT KEEP UP WITH IT, THEREFORE IT STALLS. IT DOES IT WHEN I'M DRIVING ON THE CITY STREET AND ON THE HIGHWAY, THE SPEED DOES NOT RELATE TO WHEN IT OCCURS. IN ORDER WORDS, IF I AM DRIVING AT A CONSTANT SPEED FOR A LAPSE OF TIME IT WILL STILL STALL AND IF I NEED TO SPEED UP, FOR EXAMPLE WHEN MAKING A TURN ONTO A STREET IT WILL STALL OR WHEN MAKING A LANE CHANGE.

07/07/2016
Components: POWER TRAIN
Incident Date: 08/10/2015
Crash: No
Fire: No
Vehicle Identification Number: 1FADP3N25DL******
Summary

CAR SHUDDERS AND JERKS WHEN DRIVING, PARTICULARLY WHEN SHIFTING AUTOMATICALLY BETWEEN 2ND AND 3RD GEAR. THIS IS PROBLEMATIC WHEN ACCELERATING TO MERGE INTO FAST-MOVING TRAFFIC, GOING UP HILL (WHICH IS VIRTUALLY IMPOSSIBLE), AND WHEN ATTEMPTING TO DRIVE IN STOP-AND-GO HEAVY TRAFFIC. CAR IS SLOW TO ACCELERATE DUE TO DIFFICULTY SHIFTING. ONCE IT DOES, IT UNEXPECTEDLY SURGES FORWARD. BASED ON DISCUSSIONS WITH FORD DEALERSHIP TECHNICIANS AND NUMEROUS OTHER ONLINE COMPLAINTS, THE PROBLEM IS OBVIOUSLY THE NEW DCT TRANSMISSION. WE WERE TOLD THE CAR HAD TO "LEARN" OUR DRIVING STYLE AND THE PROBLEM WOULD FIX ITSELF. THERE HAVE BEEN NO IMPROVEMENTS AND IT HASN'T "LEARNED" ANYTHING OVER THE LAST YEAR. THE CAR IS BARELY 3 YEARS OLD AND HAS ALREADY BEEN TAKEN TO THE DEALERSHIP SEVERAL TIMES FOR TRANSMISSION ISSUES THAT HAVEN'T BEEN FIXED AND APPARENTLY WILL NOT BE FIXED.

07/07/2016
Components: UNKNOWN OR OTHER
Incident Date: 07/05/2016
Crash: No
Fire: No
Vehicle Identification Number: 1FADP3K25DL******
Summary

I WAS TAKING A TURN IN MY FORD FOCUS ABOUT 35 MPH IN A RESIDENTIAL AREA AND THE DOOR FLEW OPEN. I PULLED OVER TO MAKE SURE THERE WAS NOTHING IN THE DOOR TO PREVENT IT FORM STAYING CLOSED, I FOUND NOTHING. I STARTED TO DRIVE AGAIN AND HAD TO DRIVE HOLDING MY PASSENGER DOOR CLOSED. I BROUGHT IT IMMEDIATELY TO MY LOCAL FORD DEALERSHIP AND WAS CHARGED REPAIR FOR THE DOOR LATCH THROUGH MY EXTENDED WARRANTY.

07/06/2016
Components: POWER TRAIN
Incident Date: 07/05/2016
Crash: No
Fire: No
Vehicle Identification Number: 1FADP3F22DL******
Summary

IN FEBRUARY 2016 CLUTCH TCM AND SEALS WERE REPLACED IN MAY 2016 VEHICLE STARTED TO ACT UP AGAIN WHILE MERGING ONTO HIGHWAY VEHICLE RPM WOULD GO TO 6K CAR WOULD NOT MOVE CAR INTERMITTENTLY STALLS WHILE IN REVERSE BACKING THIS CAR WILL END GETTING SOMEONE HURT OR KILLED ON 7/5/16 TRANS OVERHEAT MESSAGE POPPED UP TOOK TO DEALER MCCARTHY FORD CHICAGO THEY SAID IT WAS SAFE TO DRIVE.

07/06/2016
Components: STRUCTURE
Incident Date: 07/04/2016
Crash: No
Fire: No
Vehicle Identification Number: 1FADP3F23DL******
Summary

THIS PAST MONDAY, JULY 4TH, I ARRIVED HOME FROM HOUSE SITTING AND UNLOADED THE BACK SEAT OF MY CAR. I CLOSED THE PASSENGER SIDE DOOR, LOCKED THE CAR AND TURNED THE ALARM ON. I WENT OUT TO MY CAR 1/2 HOUR LATER TO RUN AN ERRAND AND I BACKED OUT OF MY PARKING SPACE, PUT THE CAR IN DRIVE AND STARTED TO DRIVE. A MESSAGE CAME ACROSS MY DASHBOARD THAT SAID "PASSENGER SIDE DOOR IS AJAR". I STOPPED THE CAR AND GOT OUT TO LOOK AT THE DOOR AND CLOSE IT AND IT WOULDN'T CLOSE. I TRIED MANY TIMES TO CLOSE THE DOOR AND IT WOULD JUST OPEN BACK UP AGAIN. THE DOOR ISN'T LATCHING AND CLOSING ALL THE WAY. I TRIED LOCKING AND UNLOCKING THE DOORS MANY TIMES AND IT STILL WILL NOT CLOSE COMPLETELY AND LATCH AND LOCK. I RESEARCHED ONLINE FOR ANY INFORMATION AND FOUND THAT SOME FORD FOCUS' FROM 2013 HAVE A RECALL AND TOOK IT TO THE DEALERSHIP HOPING TO GET IT FIXED. THEY TOLD ME THAT MY CAR IS NOT PART OF THE RECALL AND IT WILL COST ME ALMOST $600 TO FIX IT. THE DOOR IS CURRENTLY BEING HELD CLOSED WITH THE PASSENGER SIDE SEATBELT, BUT WILL STILL OPEN A FEW INCHES WHILE TURNING CORNERS BECAUSE THE SEATBELT IS NOT COMPLETELY SECURE. I THINK THIS PROBLEM SHOULD BE PART OF THE RECALL AND BE CORRECTED AND FIXED BY FORD.

07/05/2016
Components: UNKNOWN OR OTHER
Incident Date: 06/14/2016
Crash: No
Fire: No
Summary

I PURCHASED THIS CAR SEPTMEBER OF 2015 WITH 39,000 MILES, JUST ABOUT TWO WEEKS AGO THIS CAR HAS BEEN ACTING CRAZY AND IT'S DANGEROUS. WHEN I SEEMED TO TURN IT ON AND PUT IT IN REVERSE IT DOES NOT WANT TO GO JUST STAY STUCK. SO THEN I TURN IT OFF TO RESTART EVERYTHING AND IT DOES NOT WANT TO TURN ON. OR SOMETIMES IT'LL GO REVERSE BUT THEN I SHIFT IT TO DRIVE AND IT STAYS STUCK ON DRIVE. OR SOMETIMES AS I'M DRIVING IN THE HIGHWAY THE GEARS START TO SLOW DOWN ON ME. THIS IS SUCH A HORRIBLE EXPERIENCE AND I KNOW IT'S A RECALL ON MY CAR SO I HAVE AN APPOINTMENT JULY 6TH TO GET IT CHECKED I HOPE THEY CAN GET IT FIXED.

07/05/2016
Components: STRUCTURE
Incident Date: 07/05/2016
Crash: No
Fire: No
Vehicle Identification Number: 1FADP3F29DL******
Summary

DOOR WILL NOT LATCH. WHEN WE TRY TO CLOSE IT, IT BOUNCES BACK OPEN.

07/04/2016
Components: AIR BAGS
Incident Date: 06/12/2016
Crash: Yes
Fire: No
Vehicle Identification Number: 1FADP3F25DL******
Summary

I WAS ENTERING AN INTERSECTION, GOING STRAIGHT AT ABOUT 5-10MPH (ACCELERATING) WHEN I WAS T-BONED BY A CAR RUNNING THEIR RED LIGHT AT ABOUT 40MPH. SHE STRUCK THE DRIVER DOOR AND FRONT DRIVER SIDE WHEEL. NONE OF MY AIRBAGS DEPLOYED. THE IMPACT WAS ENOUGH TO MAKE THE DRIVER DOOR UNOPENABLE AND BEND THE FRONT WHEEL TO AN IRREGULAR ANGLE. THE UNIBODY WAS DAMAGED AS WELL AS THE EXTERIOR PARTS AND THE CAR WAS DECLARED A TOTAL LOSS.

07/02/2016
Components: UNKNOWN OR OTHER
Incident Date: 06/24/2016
Crash: No
Fire: No
Vehicle Identification Number: 1FADP3K29DL******
Summary

WHILE DRIVING AND MAKING A LEFT TURN THE DRIVERS DOOR OPENED. MY SON TRIED TO RE-SHUT THE DOOR AND IT WOULD NOT SECURE.

07/01/2016
Components: STEERING
Incident Date: 06/30/2016
Crash: No
Fire: No
Vehicle Identification Number: 1FADP3K26DL******
Summary

WHILE DRIVING ON HIGHWAY MAKING SWEEPING RH TURN STEERING WHEEL SUDDENLY TURNED TO THE LEFT ENOUGH THAT I CROSSED INTO ANOTHER LANE. GOT OFF HIGHWAY, NO WARNING INDICATORS. WENT THROUGH TOWN AND ON BUMPY PAVEMENT OR LOW SPEED TURNS STEERING WHEEL WOULD FIGHT MY EFFORTS TO TURN. CALLED DEALER AND DROVE THE CAR THERE THE NEXT MORNING. FINALLY A WARNING APPEARED THAT SAID STEERING ASSIST FAILURE. IT WAS THEN I REALIZED CAR WAS TWITCHING IN / OUT OF MANUAL STEERING AND WOULD JERK STEERING WHEEL FROM MY HANDS IF I DIDN'T KEEP A DEATH GRIP ON THE WHEEL. THIS 2013 FOCUS HAS HAD CLUTCH PACK REPLACEMENT, TCM FAILURE AND HORN INTERMIT WORKING. IF YOU DON'T HOLD WHEEL TIGHT I COULD SEE A CRASH WOULD BE LIKELY. THIS CAR SCARES ME BUT CAN'T AFFORD A NEW CAR, HECK THIS IS A NEW CAR WITH 65,000 MILES ON IT. CAN'T WAIT TO SEE DEALER BILL FOR THIS. UGH

07/01/2016
Components: STEERING
Incident Date: 05/27/2016
Crash: No
Fire: No
Summary

TL* THE CONTACT OWNS A 2013 FORD FOCUS. WHILE DRIVING 35 MPH, THE POWER STEERING SEIZED AND THE CONTACT LOST CONTROL OF THE VEHICLE. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC WHO DIAGNOSED THAT THE POWER STEERING FAILED. THE VEHICLE WAS REPAIR, BUT THE FAILURE RECURRED. THE DEALER CONFIRMED THE POWER STEERING FAILURE. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE VIN WAS NOT AVAILABLE. THE FAILURE MILEAGE WAS APPROXIMATELY 95,000.

06/29/2016
Components: LATCHES/LOCKS/LINKAGES
Incident Date: 06/24/2016
Crash: No
Fire: No
Summary

TL* THE CONTACT OWNS A 2013 FORD FOCUS. WHILE DRIVING APPROXIMATELY 30 MPH, THE DRIVER SIDE DOOR OPENED AND WOULD NOT CLOSE. THE FAILURE OCCURRED WITHOUT WARNING. THE VEHICLE WAS TAKEN TO THE DEALER WHERE IT WAS DIAGNOSED THAT THE PAWL SPRING TAB WAS FRACTURED AND NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE CONTACT REFERENCED NHTSA CAMPAIGN NUMBER: 15V246000 (LATCHES/LOCKS/LINKAGES), BUT THE VIN WAS NOT INCLUDED. THE FAILURE MILEAGE WAS APPROXIMATELY 39,000. THE VIN WAS NOT PROVIDED.

06/27/2016
Components: LATCHES/LOCKS/LINKAGES
Incident Date: 06/23/2016
Crash: No
Fire: No
Vehicle Identification Number: 1FADP3F26DL******
Summary

TL* THE CONTACT OWNS A 2013 FORD FOCUS. THE CONTACT STATED THAT THE DRIVER'S DOOR LATCH SYSTEM FAILED, CAUSING THE DOOR TO OPEN INDEPENDENTLY WHILE DRIVING AT LOW SPEEDS. THE VEHICLE WAS TAKEN TO THE DEALER WHERE IT WAS DIAGNOSED THAT THE DOOR LATCH WAS DEFECTIVE. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 90,000.

06/27/2016
Components: STEERING
Incident Date: 06/25/2016
Crash: No
Fire: No
Vehicle Identification Number: 1FADP3F29DL******
Summary

DROVE OUT OF STATE FOR A WEDDING, PARKED CAR AT A REST STOP TO USE THE BATHROOM CAME BACK OUT STARTED THE CAR TO FIND A WARNING LIGHT "STEERING ASSIST FAULT" AMBER COLORED [I] APPEARED ON THE DASH AND UNABLE TO TURN THE STEERING WHEEL. MY HUSBAND TOOK THE DRIVERS SEAT TO DRIVE TO THE NEXT EXIT WHERE OUR HOTEL IS TO MANUALLY FIGHT TO TURN THE WHEEL. HAD TO BE TOWED HOME ALMOST 100 MILES, FORD SHOULD OWN UP TO THIS SEVER SAFETY ISSUE AND RECALL THIS VEHICLE PROBLEM. NOTHING CLEARED THIS CODE OR FIXED THE DIFFICULT STEERING.

06/27/2016
Components: UNKNOWN OR OTHER
Incident Date: 06/25/2016
Crash: No
Fire: No
Vehicle Identification Number: 1FADP3F23DL******
Summary

FRONT DRIVER SIDE DOOR OPENED WHILE DRIVING ON RESIDENTIAL STREET. "DOOR AJAR" ERROR MESSAGE DISPLAYED ON INSTRUMENT PANEL. DOOR WOULD NOT LATCH SHUT AFTER TRYING TO CLOSE IT.

06/27/2016
Components: STRUCTURE,UNKNOWN OR OTHER
Incident Date: 06/27/2016
Crash: No
Fire: No
Vehicle Identification Number: 1FADP3F26DL******
Summary

DRIVERS SIDE REAR DOOR SUDDENLY OPENED WHILE DRIVING AND NOW WILL NOT LATCH. GRAND DAUGHTERS CAR SET FLEW OUT OF CAR - LUCKILY SHE WAS NOT IN IT. APPARENTLY THE IS A COMMON PROBLEM AND SO FAR NO RECALL FORD HAS OTHER MODELS WHICH USE TEH SAME PART NUMBER THAT HAVE A RECALL IF THOSE EXACT PARTS ARE COVERED WHY NOT THESE?

06/24/2016
Components: POWER TRAIN,UNKNOWN OR OTHER
Incident Date: 03/05/2014
Crash: No
Fire: No
Vehicle Identification Number: 1FADP3F2XDL******
Summary

TRANSMISSION/CLUTCH PROBLEM. CONSISTENTLY GRINDS, LUNGES FORWARD, SPUTTERS WHEN TAKING OFF, TURNING & SLOWING DOWN. IT FEELS LIKE THE CAR IS GOING TO STALL OUT. WORST WHEN IT IS HOT OUTSIDE. HAVE BEEN BACK TO THE DEALER 3 TIMES FOR THE SAME PROBLEM! I HAVE READ THE NUMEROUS COMPLAINTS ABOUT THIS VEHICLE AND IT SEEMS THAT I AM NOT THE ONLY ONE THAT THIS PROBLEM IS HAPPENING TO . IT ALL STARTED 6 MONTHS AFTER I BOUGHT THE VEHICLE 4/2013.

06/24/2016
Components: LATCHES/LOCKS/LINKAGES
Incident Date: 06/24/2016
Crash: No
Fire: No
Vehicle Identification Number: 1FADP3F23DL******
Summary

TL* THE CONTACT OWNS A 2013 FORD FOCUS. THE CONTACT STATED THAT THE REAR DRIVER SIDE DOOR LATCH FAILED. THE DEALER STATED THAT THE VIN WAS EXCLUDED FROM NHTSA CAMPAIGN NUMBER: 13V085000 (LATCHES/LOCKS/LINKAGES). THE VEHICLE WAS NOT REPAIRED. THE APPROXIMATE FAILURE MILEAGE WAS 87,000.

06/23/2016
Components: ENGINE
Incident Date: 09/01/2015
Crash: No
Fire: No
Vehicle Identification Number: 1FADP3K26DL******
Summary

ENGINE LIGHT COMES ON, CAR WILL NOT BACK UP, DRIVING CAR WILL HESITATE GOING FORWARD, AND SOMETIMES AS DRIVING HESITATES TO CHANGE GEARS. TOOK TO FORD THREE TIMES INCLUDING A FREE RECEIVING RECALL LETTER. HAD TO BUY A BATTERY FOR THEM TO CHECK CAR! NO PROBLEM STARTING EVER! IDLING CAR WILL CAUSE CAR TO HESITATE GOING WHILE DRIVING. RECALL WAS FOR A PART FOR TRANSMISSION, AND ASOFTWARE UPDATE PROGRAM 15B22

06/23/2016
Components: FUEL/PROPULSION SYSTEM
Incident Date: 06/09/2016
Crash: No
Fire: No
Vehicle Identification Number: 1FADP3F24PL******
Summary

CAR WILL DIE WHILE DRIVING OR STOPPED AT LIGHT OR STOP SIGN. CAR WILL DIE AFTER PUTTING GAS IN TANK. CAR DIED WILL DRIVING AT A SPEEDS OF 20MPH-65MPH ON MULTIPLE OCCASIONS. WAS FORCED TO MAKE DANGEROUS MANEUVERS TO GET OFF HIGHWAY AND ON 2 OCCASIONS CAR DIED IN MIDDLE OF AN INTERSECTION. WAS TOLD BY MECHANIC THE VEHICLE GAS TANK HAD THE PRESSURE OF A DIESEL (1000LBS) WHEN A NORMAL SEDAN SHOULD BE 300-400LBS OF PRESSURE. THE PRESSURE CAUSED THE GAS TANK TO BECOME INVERTED AND BROKE ALL ATTACHMENTS CONTAINED TO THE FUEL PUMP. THIS IS NOT THE RESULT OF DRIVER. THE CAR IS DEFECTIVE AND THE RESULTS MAY LEAD TO SERIOUS INJURIES OR POSSIBLE DEATH.

06/22/2016
Components: POWER TRAIN
Incident Date: 03/15/2016
Crash: No
Fire: No
Vehicle Identification Number: 1FADP3F22DL******
Summary

TL* THE CONTACT OWNS A 2013 FORD FOCUS. THE CONTACT STATED THAT THE VEHICLE FAILED TO ACCELERATE WHEN THE ACCELERATOR PEDAL WAS DEPRESSED. THE FAILURE RECURRED WHENEVER THE VEHICLE WAS OPERATED. THE VEHICLE WAS SERVICED FOR FREE PER A MANUFACTURER RECALL WITH A REMEDY TO REPLACE THE CLUTCH ASSEMBLY. THE CONTACT STATED THAT THE REMEDY DID NOT REPAIR THE FAILURE. THE MANUFACTURER WAS MADE AWARE OF THE RECURRING FAILURE. THE FAILURE MILEAGE WAS 32,152.

06/21/2016
Components: STRUCTURE
Incident Date: 06/19/2016
Crash: No
Fire: No
Vehicle Identification Number: 1FADP3F23DL******
Summary

FRONT DRIVERS DOOR WILL NOT CLOSE. IT SEEMS THERE IS A PROBLEM WITH THE DOOR LATCH. IT DOES NOT LATCH CLOSE. THE DOOR WILL OPEN FREELY.

06/21/2016
Components: POWER TRAIN
Incident Date: 06/15/2016
Crash: No
Fire: No
Vehicle Identification Number: 1FADP3K25DL******
Summary

I HAVE HAD THIS CAR FOR 2 YEARS AND IT CONSTANTLY SHUDDERS. EACH TIME I GO TO FORD THEY DO A "SOFTWARE" UPGRADE BUT IT DID NOT FIX THE PROBLEM. MORE RECENTLY MY CLUTCH WENT OUT AND NEARLY KILLED SOMEONE WHEN IT JUMPED BACK INTO GEAR. THEY REPLACED THE CLUTCH BUT NOT THE PROBLEM THAT CAUSED IT. SO WHEN DOES SOMEONE HAVE TO DIE FOR FORD TO RECALL THE VEHICLE? IT STILL SHAKES AND SHUDDERS.

06/13/2016
Components: STEERING,POWER TRAIN,ELECTRICAL SYSTEM
Incident Date: 06/05/2016
Crash: No
Fire: No
Vehicle Identification Number: 1FADP3J20DL******
Summary

VEHICLE WAS PARKED. I WENT TO TURN ON THE CAR, AND THE STEERING WHEEL WAS LOCKED AND WOULD NOT TURN AT ALL. HAD THE CAR TOWED TO THE DEALERSHIP. THE SERVICE MANAGER SAYS THE ELECTRIC STEERING RACK AND PINION HAS FAILED AND HAS TO BE REPLACED AT A COST OF 1,497.00. IN ADDITION, THE CAR HAS ALSO HAD NUMEROUS REPAIRS TO THE TRANSMISSION SYSTEM. THE CAR HAS HAD PROBLEMS WITH THE TRANSMISSION SINCE THE VERY FIRST DAY OF PURCHASE. THE CAR WILL VIGOROUSLY SHUDDER AT RANDOM TIMES. THE SHUDDERING OCCURS EVERY TIME I DRIVE THE CAR AND IT CAUSES THE CAR TO VIOLENTLY JERK FORWARD. WE HAVE TAKEN THE CAR IN FOR ALL OF THE SERVICE UPDATES/RECALLS, AND THE TRANSMISSION PROBLEMS STILL PERSIST. THE COMPUTER SCREEN ALSO WILL TURN OFF RANDOMLY WHILE DRIVING. ONE TIME WHILE DRIVING ON A HIGHWAY, THE CAR DIED. IT WAS VERY DANGEROUS. I SHOULD NOT HAVE PURCHASED THIS CAR.

06/13/2016
Components: POWER TRAIN
Incident Date: 06/12/2016
Crash: No
Fire: No
Vehicle Identification Number: 1FADP3F24DL******
Summary

THE 6-SPEED AUTO TRANSMISSION, WHEN ACCELERATING THE VEHICLE FROM A COMPLETE STOP, THE TRANSMISSION COMPONENTS THAT THE CAR IS EQUIPPED WITH CAUSES HESITATION AND SHUTTER ON TAKE OFF. THE ELECTRONIC CONTROL MODULE AND THE ELECTRONIC CLUTCH HAVE BOTH BEEN REPLACED ON RECALLS. THE ELECTRONIC CLUTCH ENGAGES ERRATICALLY, CAUSING THE CAR TO SHUTTER AND LARCH FORWARD AS IT ENGAGES. WHEN CHANGING OIL IN THIS CAR, THE OWNER TRIED TO DRIVE THE CAR UP A RAMP IN L RANGE ON THE GEAR SHIFT , THE ENGINE WOULD INCREASE IN RPM'S BUT THE CLUTCH WOULD NOT ENGAGE FULLY TO ALLOW THE VEHICLE TO GO UP THE RAMPS, LIKE IT WAS IN NEUTRAL. I HAD TO CHECK THE THE GEAR SHIFT, THOUGHT IT MIGHT HAVE BEEN IN NEUTRAL, IN WRONG SHIFT POSITION. WHEN EXPLAINING THIS TO THE SERVICE MANAGER AT OUR LOCAL DEALERSHIP, WE WERE TOLD THAT THE CAR CAN NOT GO UP A RAMP, THE TRANSMISSION IS DESIGNED FOR HIGH SPEED TAKE OFF. WE WERE TOLD THAT IT IS ONLY INTENDED TO BE LIFTED, NEVER IN MY 58 YEARS HAVE I EVER SEEN A CAR THAT WOULD NOT GO UP A RAMP, THE RAMP TO ME WOULD ONLY SIMULATE GOING UP A STEEP INCLINE, WHICH CAUSES MORE CONCERN WITH MY 19 YEAR OLD DAUGHTER DRIVING THIS VEHICLE TO AND FROM COLLEGE. FORD KEEPS TELLING US THAT THIS CAR IS OPERATING LIKE IT IS INTENDED TO, THEY ACUALLY GAVE US A PRINT OUT HOW THE CAR SHOULD FEEL AND REACT. ONE COMMENT READ THAT THE CAR FEELS LIKE IT IS PULLING A TRAILER, WHO WANTS A CAR THAT FEELS LIKE IT IS CONSTANTLY PULLING A TRAILER? THIS VEHICLE HAS BEEN IN THE SHOP EIGHT TO TEN TIMES, WE GET THE SAME EXPLANATION EACH AND EVERY TIME NOW. IT IS WORKING THE WAY IT IS INTENDED TO, THEY SAY IT DOES NOT SHUTTER OR LARCH ON TAKE OFF. NUMEROUS TIMES MY DAUGHTER HAS HAD SOMEONE WITH HER THAT HAS EXPERIENCE THE SHUTTER AND RECENTLY THE CAR NOT GOING UP THE RAMP WITHOUT THE CARS ENGINE RACING AND THE CLUTCH NOT ENGAGING ALLOWING THE CAR TO MOVE FORWARD. THIS CAR WAS PURCHASED NEW,

06/13/2016
Components: POWER TRAIN
Incident Date: 05/18/2016
Crash: No
Fire: No
Vehicle Identification Number: DPS6******
Summary

HORRIBLE TRANSMISSION SHUDDER / SLIPPAGE WHEN ACCELERATING FROM A STOP THROUGH THE FIRST FEW GEAR CHANGES. ONGOING ISSUE.

06/09/2016
Components: POWER TRAIN
Incident Date: 03/03/2015
Crash: No
Fire: No
Vehicle Identification Number: 1FADP3F28DL******
Summary

TL* THE CONTACT OWNS A 2013 FORD FOCUS. WHILE DRIVING 40 MPH, THE VEHICLE STALLED AND THE INSTRUMENT PANEL LIGHTS ILLUMINATED. THE "TRANSMISSION NOT IN PARK PLEASE SELECT (P)" MESSAGE APPEARED; HOWEVER, THE VEHICLE WAS ALREADY IN PARK. THE FAILURE RECURRED TWICE. THE VEHICLE WAS TOWED TO A DEALER WHERE IT WAS DIAGNOSED THAT THE TRANSMISSION MODULE FAILED AND NEEDED TO BE REPLACED. THE VEHICLE WAS BEING REPAIRED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 25,000.

06/08/2016
Components: STEERING
Incident Date: 05/30/2016
Crash: No
Fire: No
Vehicle Identification Number: 1FADP3F26DL******
Summary

WHILE DRIVING ON A MAIN ROAD MY STEERING WHEEL SUDDENLY BECAME VERY TIGHT AND FELT AS IF IT LOCKED UP. I WAS UNABLE TO TURN THE WHEEL AND THEN THE LIGHT WENT ON SAYING POWER STEERING FAILURE. THE CAR BECAUSE EXTREAMLY DIFFICULT TO CONTROL AND NO LONGER SAFE TO DRIVE. WHEN I WOULD TRY TO TURN THE WHEEL I WOULD HEAR ALMOST LIKE A GRINDING SOUND AND THE WHEEL WOULD FEEL LIKE IT WAS ALMOST PUSHING BACK AGAINST ME TURNING IT. THE VEHICLE IS NO LONGER SAFE TO DRIVE AND WAS PURCHASED BRAND NEW AND HAS NEVER HAD ANY ISSUES UNTIL THIS.

06/07/2016
Components: POWER TRAIN
Incident Date: 07/01/2014
Crash: No
Fire: No
Vehicle Identification Number: 1FADP3F27DL******
Summary

TL* THE CONTACT OWNS A 2013 FORD FOCUS. WHILE DRIVING APPROXIMATELY 30 MPH, THE TRANSMISSION WARNING LIGHT ILLUMINATED AND THE CLUTCH MADE A LOUD NOISE WHILE SHAKING FORCEFULLY. THE FAILURE WAS DIAGNOSED BY THE MANUFACTURER AND THE CLUTCH WAS REPLACED; HOWEVER, THE FAILURE RECURRED. THE VEHICLE WAS TAKEN TO THE MANUFACTURER WHERE IT WAS DIAGNOSED THAT THE CLUTCH NEEDED TO BE REPLACED AGAIN. THE FAILURE MILEAGE WAS 13,000.

06/06/2016
Components: UNKNOWN OR OTHER
Incident Date: 06/02/2016
Crash: No
Fire: No
Vehicle Identification Number: 1FADP3K23DL******
Summary

ON 6/2/16 I WAS DRIVING DOWN A CITY STREET IN MY 2013 FORD FOCUS AND THE DRIVERS DOOR FLEW OPEN. AFTER BEING INSPECTED IT WAS OBVIOUS THAT THE DOOR LATCH HAD BROKEN. I FEEL THAT THIS IS A HUGE ISSUE AND IS VERY DANGEROUS. I HAVE HEARD FROM MULTIPLE OTHERS THAT THIS HAS HAPPENED TO THEM AS WELL

06/06/2016
Components: UNKNOWN OR OTHER
Incident Date: 02/10/2016
Crash: No
Fire: No
Vehicle Identification Number: 1FADP3F29DL******
Summary

DRIVERS SIDE DOOR LATCH DID NOT LATCH WHEN I GOT IN THE CAR. I TOOK MY VEHICLE TO SANTAN FORD IN GILBERT AZ. THEY CHARGED ME $618.37 TO REPAIR THE CAR. I DON'T UNDERSTAND WHY THIS IS NOT ON A RECALL AS OTHER FORD VEHICLES ARE BEING RECALLED. THE CAR HAS 42K MILES.

06/04/2016
Components: STRUCTURE
Incident Date: 06/03/2016
Crash: No
Fire: No
Vehicle Identification Number: 1FADP3F21DL******
Summary

I DROVE THE CAR AS USUAL TO WORK AND EVERYTHING WAS FINE. I HAD A CHEK UP APPOINTMENT TO GO TO AND I WAS GETTING READY TO LEAVE WORK. WHEN I WAS LEAVING I NOTICED MY DRIVER SIDE DOOR WOULD NOT CLOSE. I THOUGHT SOMETHING WAS OBSTRUCTING IT BUT THERE WAS NOTHING THAT PREVENTED THE DOOR TO FULLY CLOSE PROPERLY. ALREADY IN A RUSH I JUST DUCT TAPED MY DOOR CLOSE AND LEFT, THE WHOLE TIME DRIVING MY INTERIOR SYSTEM KEPT NOTIFYING ME THAT THE DOOR WAS OPEN. AFTER MY APPOINTMENT I DROVE STRAIGHT HOME AND HAVE NOT USED MY CAR. THE DRIVER SIDE STILL WILL NOT CLOSE OR LOCK WHICH MEANS I CANT LEAVE ANYTHING IN THE VEHICLE OR USE IT.

06/02/2016
Components: STEERING
Incident Date: 05/28/2016
Crash: No
Fire: No
Vehicle Identification Number: 1FADP3K28DL******
Summary

I WAS DRIVING ON THE INTERSTATE, AND HAD NOTICED MY STEERING WHEEL WAS KIND OF TIGHT, AND MAKING LITTLE ADJUSTMENTS DIDN'T FEEL NORMAL. I WAS TRAVELING AT 70 MPH, AND THE CAR COULDN'T MAKE A SMALL CURVE, I HAD TO SWERVE INTO THE NEXT LANE, ALMOST HIT THE CONCRETE WALL. MY WARNING LIGHT CAME ON STEERING ASSIST FAULT SERVICE IMMEDIATELY . I PULLED OFF THE INTERSTATE AS I DID THERE WAS A HORRIBLE GRIDDING SOUND AT ANY LITTLE TURN OF THE WHEEL. THE STEERING BECAME COMPLETELY USELESS, THE CAR WAS DRIFTING INTO ONCOMING TRAFFIC AND WOULDN'T TURN AT ALL. I PARKED THE CAR AND TURNED IT OFF, WHEN I TURNED IT BACKED ON THE ERROR HAS CHANGED TO COMPLETE SYSTEM FAILURE, AND THE STEERING WHEEL WILL NOT MOVE AT ALL.

06/02/2016
Components: ELECTRICAL SYSTEM
Incident Date: 09/10/2013
Crash: No
Fire: No
Vehicle Identification Number: 1FADP3R40DL******
Summary

TL* THE CONTACT OWNS A 2013 FORD FOCUS ELECTRIC. WHILE DRIVING APPROXIMATELY 55 MPH, THE WARNING LIGHTS ON THE INSTRUMENT PANEL ILLUMINATED AND THE SCREEN DISPLAYED "PULL OVER". THE CONTACT PULLED THE VEHICLE OVER TO THE SIDE OF THE ROAD TO RECHARGE THE BATTERY. A MECHANIC REPLACED THE 12 VOLT BATTERY; HOWEVER, THE FAILURE RECURRED MULTIPLE TIMES. THE FAILURE WAS NOT REPAIRED. THE MANUFACTURER WAS NOTIFIED. THE APPROXIMATE FAILURE MILEAGE WAS 900.

05/31/2016
Components: SEAT BELTS
Incident Date: 05/28/2016
Crash: No
Fire: No
Vehicle Identification Number: 1FADP3K29DL******
Summary

THE DRIVERS SIDE SEAT BELT RECEIVER BROKE. IT WILL NOT ACCEPT THE SEAT BELT BUCKLE. FORD IS CHARGING ME $250.00 TO FIX THIS. I DON'T FEEL I SHOULD HAVE TO PAY ANYTHING TO HAVE A SEATBELT FIXED.

05/30/2016
Components: POWER TRAIN
Incident Date: 02/02/2015
Crash: No
Fire: No
Vehicle Identification Number: 1FADP3K26DL******
Summary

REAR MAIN SEAL FAILURE CAUSING COMPLETE LOSS OF TRANSMISSION FLUID AND ENGINE OIL, THIS COULD CAUSE THE ENGINE TO SEIZE UNEXPECTEDLY,LEAKAGE NOTICED AND THIS HAS REQUIRED THE REPLACEMENT OF SEAL AND CLUTCH 3 TIMES IN PAST 15 MONTHS

05/28/2016
Components: POWER TRAIN
Incident Date: 05/14/2016
Crash: No
Fire: No
Vehicle Identification Number: 1FADP3F22DL******
Summary

I HAVE HAD 5 TRANSMISSION FAILURES SINCE I BOUGHT THE CAR. THE LAST 3 FAILURES OCCURRED IN LESS THAN 3 WEEKS (AND LESS THAN 30 MILES ON THE ROAD!) AND, WHEN THE LAST ONE HAPPENED, MY WIFE AND I HAVE ALMOST CRASHED. WE WERE DRIVING DOWNHILL ON A VERY STEEP ROAD AND SUDDENLY THE CLUTCH DISENGAGED AND WENT TO NEUTRAL RIGHT BEFORE A CURVE. I THINK THIS IS A VERY DANGEROUS PROBLEM, NOT TAKEN SERIOUSLY BY FORD

05/24/2016
Components: POWER TRAIN
Incident Date: 12/20/2015
Crash: No
Fire: No
Summary

TL* THE CONTACT OWNS A 2013 FORD FOCUS. AFTER SHIFTING INTO THE DRIVE POSITION, THE VEHICLE HESITATED TO ACCELERATE. IN ADDITION, THE VEHICLE JERKED FORWARD AND THE RPMS REVVED WITHOUT WARNING. THE VEHICLE WAS TAKEN TO THE DEALER WHERE IT WAS DIAGNOSED THAT THE CLUTCH MODULE AND CLUTCH PACKAGE FAILED AND NEEDED TO BE REPLACED. THE VEHICLE WAS REPAIRED TWICE, BUT THE FAILURE RECURRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 35,000. THE VIN WAS UNAVAILABLE.

05/23/2016
Components: POWER TRAIN,ENGINE
Incident Date: 11/02/2015
Crash: No
Fire: No
Vehicle Identification Number: 1FADP3E23DL******
Summary

TL* THE CONTACT OWNS A 2013 FORD FOCUS. WHILE DRIVING AT AN UNKNOWN SPEED, THE VEHICLE BEGAN TO VIBRATE. THE ACCELERATOR PEDAL WAS DEPRESSED, BUT THE VEHICLE FAILED TO ACCELERATE AND LOST POWER. THE CHECK ENGINE WARNING LIGHT ILLUMINATED. THE FAILURE RECURRED ON NUMEROUS OCCASIONS. THE VEHICLE WAS TAKEN TO A DEALER WHERE IT WAS DIAGNOSED THAT THE TRANSMISSION CONTROL MODULE AND CLUTCHES IN THE TRANSMISSION NEEDED TO BE REPLACED. THE VEHICLE WAS REPAIRED; HOWEVER, THE FAILURE PERSISTED. THE VEHICLE WAS TAKEN TO ANOTHER DEALER, BUT WAS NOT DIAGNOSED OR REPLACED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 79,000.

05/23/2016
Components: STEERING
Incident Date: 05/23/2016
Crash: No
Fire: No
Vehicle Identification Number: 1FADP3F24DL******
Summary

STEERING RACK NEEDED TO BE REPLACED. CAUSED STICKING STEERING AND A DRY GROUNDING SOUND. PROBLEM OCCURED WHILE DRIVING. MECHANIC SAID IT COULD SEIZE UP THE STEERING.

05/23/2016
Components: STRUCTURE,UNKNOWN OR OTHER
Incident Date: 05/21/2016
Crash: No
Fire: No
Vehicle Identification Number: 1FADP3F20DL******
Summary

DRIVERS DOOR LATCH JUST STOPPED WORKING. THE DOOR WILL NOT STAY CLOSED AND FORD SAID THEY DO NOT HAVE A RECALL AT THIS TIME. IT IS AN ESTIMATED $700 FOR THE REPAIRS WHICH I FEEL IS OUTRAGEOUS SINCE THE CAR IS ONLY 3 YEARS OLD. OBVIOUSLY THERE ARE MULTIPLE OWNERS WITH THE SAME ISSUE.

05/23/2016
Components: POWER TRAIN,ENGINE
Incident Date: 05/01/2016
Crash: No
Fire: No
Vehicle Identification Number: 1FADP3F20DL******
Summary

THE CAR SHUDDERS WHEN TAKING OFF FROM A STOP SIGN OR LIGHT. THIS IS RIDICULOUS!

05/18/2016
Components: VISIBILITY
Incident Date: 01/22/2016
Crash: No
Fire: No
Vehicle Identification Number: 1FADP3K22DL******
Summary

TL* THE CONTACT OWNS A 2013 FORD FOCUS. THE CONTACT STATED THAT THE WINDSHIELD WIPERS SEIZED. THE VEHICLE WAS TAKEN TO THE DEALER TO BE DIAGNOSED. THE CONTACT WAS INFORMED THAT THE WINDSHIELD WIPER MOTOR NEEDED TO BE REPLACED. THE VEHICLE WAS REPAIRED; HOWEVER, THE FAILURE RECURRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 37,000.

05/17/2016
Components: STRUCTURE,UNKNOWN OR OTHER
Incident Date: 05/17/2016
Crash: No
Fire: No
Vehicle Identification Number: 1FADP3F29DL******
Summary

RIGHT DRIVERS SIDE DOOR LATCH DOESN'T STAY LATCHED ANYMORE. THIS IS SIMILAR TO THE NUMEROUS COMPLAINTS ASSOCIATED WITH THIS TYPE OF VEHICLE. THIS IS CLEARLY UNASAFE AND NEEDS TO BE RECALLED AS THIS IS NOT A NORMAL WEAR AND TEAR PART.

05/17/2016
Components: POWER TRAIN
Incident Date: 03/04/2016
Crash: No
Fire: No
Vehicle Identification Number: 1FADP3J24DL******
Summary

WHEN ACCELERATING FROM A COMPLETE STOP OR WHEN THE CAR IS RUNNING IN A LOW GEAR, THE CAR WILL HESITATE, SHUDDER, SHAKE, JUMP VIOLENTLY, STALL, GRIND GEARS, AND/OR MAKE OTHER NOISES AT VARYING LEVELS. WAS FIRST NOTICED WHEN MAKING A TURN FROM A STOP SIGN. AT FIRST I THOUGHT IT WAS MY FRONT DRIVERSIDE TIRE RUBBING THE WHEEL WELL AS THAT WAS THE TYPE OF SOUND I WAS HEARING. I THEN STARTED EXPERIENCING THE SHUDDERING AND STALLING BEHAVIORS. I ALSO BEGAN HEARING NOISES THAT SOUND LIKE THE GRINDING OF GEARS LIKE MAY OCCUR WHEN DRIVING A MANUAL TRANSMISSION AND MISSING THE GEAR. MOST ISSUES OCCUR DURING CITY STREET DRIVING. THIS WENT FROM AN OCCASIONAL OCCURRENCE TO AN EVERY TIME I DRIVE THE CAR SITUATION. THIS IN NO WAY FEELS NORMAL OR SOUNDS NORMAL.

05/15/2016
Components: POWER TRAIN
Incident Date: 05/14/2016
Crash: No
Fire: No
Vehicle Identification Number: 1FADP3K28DL******
Summary

WITH AN AUTOMATIC TRANSMISSION AND AT SLOW SPEEDS THE ENGINE STALLED, AND JERKED ESPECIALLY IN CONGESTED HIGHWAY TRAFFIC SUCH AS STOP AND GO SPEEDS. AFTER A NEW CLUTCH WAS INSTALLED BY THE LOCAL FORD DEALERSHIP, THE ENGINE NOW SURGES AND HESITATES AT SLOW SPEEDS AND WHEN IN THE PASSING MODE AT HIGHWAY SPEEDS THE ENGINE KEEPS ACCELERATING EVEN WHEN THE GAS PEDAL IS RELEASED.

05/14/2016
Components: POWER TRAIN
Incident Date: 04/29/2016
Crash: No
Fire: No
Vehicle Identification Number: 1FADP3N21DL******
Summary

I WAS DRIVING HOME AND NOTICED A SLIGHT LOSS OF POWER TO TRANSMISSION VIA THE GAS PEDAL. THE NEXT MORNING IN RUSH HOUR TRAFFIC ON I-20 MY TRANSMISSION FAILED. I WAS UNABLE TO MOVE MY CAR FOR SEVERAL MINUTES AND THEN IT SEEMED TO CATCH ENOUGH FOR ME TO PULL TO THE SIDE. I TURNED MY CAR OFF AND RESTARTED IT AND WAS ABLE TO MAKE IT TO WORK. I DROVE IT TO DEALERSHIP AND TOLD THEM WHAT HAPPENED. THEY CALLED ME MONDAY NIGHT TO SAY IT WAS FIXED. I PICKED IT UP TUESDAY AFTER WORK. I WAS IN RUSH HOUR TRAFFIC ON WEDS MORNING AND IT FAILED AGAIN. THIS TIME IT WOULD NOT MOVE AT ALL. I PUT MY FLASHERS ON TO AVOID BEING STRUCK. I TRIED SEVERAL TIMES TO GET IT TO START AGAIN AND GO. FINALLY I WAS ABLE TO GET THE TRANSMISSION TO ENGAGE. I TOOK IT BACK TO THE DEALERSHIP AND THE TRANSMISSION FAILED AGAIN. I RESTARTED MY CAR AND MADE IT TO THE DEALERSHIP. THEY SAID THEY FIXED IT. I DON'T TRUST IT SINCE THEY HAD JUST "FIXED" IT BEFORE AND LESS THAN 24 HOURS LATER IT FAILED AGAIN. I TOLD THEM WHEN I BROUGHT IT IN THE FIRST TIME IT WAS A SAFETY RECALL. I TRIED TO RECALL ALL I COULD ABOUT WHEN AND WHERE. MY IMPRESSION IS THAT THE TRANSMISSION FAILED IN ALL INSTANCES WHEN I HAD BEEN DRIVING IT FOR AT LEAST 20 MINUTES. I WAS IN RUSH HOUR TRAFFIC BUT MOVING TRAFFIC THE FIRST TIME AND THE SECOND TIME I WAS IN STOPPED TRAFFIC DUE TO AN ACCIDENT ON I-20 AND THE LAST TIME ALSO IN MOVING TRAFFIC. TIME SEEMS TO BE THE COMMON FACTOR, AT LEAST 20 MINUTES OF DRIVING TIME BEFORE IT SHUTS DOWN.

05/12/2016
Components: UNKNOWN OR OTHER
Incident Date: 01/01/2016
Crash: No
Fire: No
Vehicle Identification Number: 1FADP3F25DL******
Summary

TRANSMISSION MOUNTS AND PASSENGER SIDE MOUNT NEED TO BE REPLACED,CAR IS JERKING WHILE DRIVING ESPECIALLY WHEN YOU HIT THE GAS PEDAL TO PICK UP A LIITLE MORE SPEED.

05/11/2016
Components: POWER TRAIN
Incident Date: 04/02/2016
Crash: No
Fire: No
Vehicle Identification Number: 1FADP3N27DL******
Summary

AFTER HAVING THE CAR FROM NEW FOR 3 YEARS AND 5 MONTHS, THE CAR HAS BEEN TO THE DEALER FOR TRANSMISSION ISSUES AND REPAIRS MULTIPLE TIMES AND WITH A COMPUTER FAILURE FOR THE SHIFTING. THE COMPUTER FAILURE LEFT US STRANDED 80 MILES FROM HOME AND WITH OUT OF STATE FAMILY. IT TOOK 4 COMPLAINTS INITIALLY BEFORE THE DEALER FINALLY LOOKED AND NOTICED LEAKING FROM THE TRANSMISSION TO GET THE PARTS TO REPLACE THE CLUTCHES, SEALS AND OTHER PARTS AT 30,000+/- MILES. THEN THE COMPUTER FAILURE WAS AT 48,000 MILES. I DON'T TRUST THE CAR NOW DUE TO RELIABILITY ISSUES WITH THE DCT TRANSMISSION. THE TRANSMISSION COMPUTER FAILURE HAPPENED WHILE DRIVING DOWN THE HIGHWAY AND PULLING OFF TO CHECK THINGS OUT. COMPLETE FAILURE HAPPENED ONCE I TRIED TO GET GOING AGAIN. DEALER SAID THE COMPUTER WAS UNDER A RECALL THAT I WAS NEVER NOTIFIED ON.

05/09/2016
Components: POWER TRAIN
Incident Date: 10/26/2015
Crash: No
Fire: No
Vehicle Identification Number: 1FADP3F29DL******
Summary

SINCE I TOOK THE CAR OFF THE LOT IT SHUDDERED WHEN SHIFTING FROM FIRST TO SECOND GEAR. IT NEVER FELT COMPLETELY RIGHT BUT SINCE IT IS A NEW CAR I ASSUMED THAT'S HOW IT'S SUPPOSED TO FEEL. WELL THE SHUDDERING PROGRESSIVELY GOT WORSE AND TURNED INTO GRINDING. I GOT NEW TRANSMISSION FLUID AND CLEANED OUT THE SYSTEM CHECKED THE PLUGS NOTHING GOT BETTER. I TOOK IT IN A FEW TIMES TO THE DEALERSHIP THEY SAID THAT THE TRANSMISSION WAS FINE AND THAT'S HOW IT IS SUPPOSED TO DRIVE. WELL I WAS ON MY WAY TO WORK AND THE CAR KEPT SLIPPING OUT OF FOURTH GEAR AND THEN IT COMPLETELY LOST POWER EVERY TIME I PRESSED THE ACCELERATOR THE ENGINE REVVED BUT THERE WAS NO POWER. THIS CAR IS LESS THAN THREE YEARS OLD IT SHOULDN'T HAVE THIS TYPE OF PROBLEM. THE CHECK ENGINE LIGHT NEVER CAME ON AND I COULDN'T EVEN GET ABOVE 30 MPH ON THE CAR. I LOOKED ONLINE AND THIS SEEMS TO BE A RECURRING PROBLEM.

05/08/2016
Components: POWER TRAIN
Incident Date: 01/02/2015
Crash: No
Fire: No
Vehicle Identification Number: 1FADP3N29DL******
Summary

AFTER PURCHASING THIS VEHICLE IN 2013 WE FOUND OUT THE TRANSMISSION DOES NOT HAVE A TORQUE CONVERTER. THEREFORE, THE TRANSMISSION SHAKES, MAKES NOISES, AND SEEMS TO GRAB, FEELING LIKE THE VEHICLE MIGHT STALL ALTHOUGH IT NEVER HAS. WE HAVE HAD IT IN TO THE LOCAL FORD DEALER TWO TIMES AND BOTH TIMES WE WERE TOLD THAT THE TRANSMISSION IS "WITHIN SPECS". THE VEHICLE SEEMS TO BE BETTER WHEN THE VEHICLE IS COOL. ONCE IT WARMS UP THE ISSUES SEEM TO OCCUR REGULARLY WHEN DRIVEN ON CITY STREETS. WE WERE TOLD AT THE CAR DEALERSHIP THAT ONE HALF OF THESE MODELS FOR THIS YEAR VEHICLE HAVE TRANSMISSIONS LIKE THIS. THE OTHER HALF OF VEHICLES HAVE REGULAR TRANSMISSION THAT HAVE TORQUE CONVERTERS.

05/03/2016
Components: ELECTRICAL SYSTEM
Incident Date: 05/02/2016
Crash: No
Fire: No
Vehicle Identification Number: 1FADP3K25DL******
Summary

TL* THE CONTACT OWNS A 2013 FORD FOCUS. ON SEVERAL OCCASIONS, THE VEHICLE FAILED TO START. THE VEHICLE WAS TAKEN TO THE DEALER TO BE DIAGNOSED. THE CONTACT WAS INFORMED THAT THE BATTERY NEEDED TO BE REPLACED. THE BATTERY WAS REPLACED, BUT THE FAILURE RECURRED ON NINE SEPARATE OCCASIONS. THE VEHICLE WAS NOT INCLUDED IN NHTSA CAMPAIGN NUMBER: 15V813000 (ELECTRICAL SYSTEM). THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS NOT AVAILABLE. UPDATED 07/29/16*LJ

05/03/2016
Components: POWER TRAIN,VEHICLE SPEED CONTROL
Incident Date: 12/22/2014
Crash: No
Fire: No
Vehicle Identification Number: 1FADP3F26DL******
Summary

TROUBLE SHIFTING BETWEEN 1ST AND 2ND GEARS, WHEN TURNING A CORNER WON'T STAY IN GEAR, FEELS ROUGH AND STUDDERS BETWEEN 1ST AND 2ND GEARS. HAVE BEEN TOLD BY A FORD TECHNICIAN TO DRIVE THE CAR "LIKE I WAS AN 18 YEAR OLD" OR TOLD TRANSMISSION IS WORKING AS SHOULD BE.

05/03/2016
Components: ELECTRICAL SYSTEM,UNKNOWN OR OTHER
Incident Date: 05/03/2016
Crash: No
Fire: No
Vehicle Identification Number: 1FADP3F28DL******
Summary

TAKATA RECALL PURCHASED CAR TOOK TO DEALER A WEEK AFTER BECAUSE THE GEAR SHIFT WAS MAKING LOUD NOISE UPON REVERSE IN DRIVEWAY TWO WEEKS LATER I HEAD A LOUD POP AND IT BROKE ACCORDING TO THE DEALERSHIP THEY DID NOT FIX IT NOW MY LIGHTS WON'T TURN OFF IT SAYS MY TRUNK IS OPEN WHILE IT'S CLOSED AND MY DRIVER DOOR WILL NOT LOCK OR STAY CLOSED AND THE CAR MAKES NOISES AS IF THE KEY IS IN THE IGNITION AND IT'S NOT MY DOOR WILL NOT LOCK AND MY TRUNK WILL NOT OPEN WITH THE KEY.

04/29/2016
Components: POWER TRAIN
Incident Date: 10/30/2013
Crash: No
Fire: No
Vehicle Identification Number: 1FADP3F22DL******
Summary

MY DAUGHTER BOUGHT THIS LEMON NEW. SHE HAS HAD IT BACK TO THE DEALERSHIP JUST FOR TRANSMISSION 5 TIMES. IT HAS STALLED OUT ON HER MANY TIMES WHILE DRIVING, AT A RED LIGHT, STOP SIGNS, ETC... WE'VE HAVE HAD TAKEN IT TO TWO DIFFERENT DEALERSHIPS TO NO AVAIL. I'VE TRIED TO CALL FORD MOTOR CO DIRECTLY, THAT WAS A JOKE. THE CUSTOMER SERVICE SPECIALIST WOULD NOT LISTEN OR LET ME TALK. THEY STATED LAST TIME THAT SHE NEEDS A NEW CLUTCH, WHICH IS BACKORDERED. WHICH BRINGS UP A RED FLAG!!! MY HUSBAND WORKS IN THE AUTOMOTIVE PARTS FIELD AND STATED YOU CAN GET A COMPLETE NEW TRANSMISSION IN A COUPLE OF DAYS HOWEVER WE CAN'T GET A CLUTCH???? THIS IS NOT THE ONLY PROBLEMS WITH THE VEHICLE WE HAVE HAD BUT THESE ARE THE ONES WITH THE POWER TRAIN.

04/29/2016
Components: POWER TRAIN,ELECTRICAL SYSTEM,UNKNOWN OR OTHER
Incident Date: 04/29/2016
Crash: No
Fire: No
Vehicle Identification Number: 1FADP3N24DL******
Summary

NEW DEALER MAINTAINED 2013 FOCUS TITANIUM FOCUS 6 MONTHS OLD ABOUT 18000 MILES HAD BAD WHEEL BEARING ON THE DRIVERS SIDE, AT 46000 TRANSMISSION WAS OVERHAULED DUE TO POOR SHIFTING,AT120000 CATALYTIC CONVERTER FAILED,AT136000 CAR DIED DUE TO BAD WIRING HARNESS AND FRIED SEVERAL SENSORS, AT 143000 TRANSMISSION CONTROL MODULE FAILED, AT 144000 THE TRANSMISSION MODULE FAILED AGAIN ON A 3 YEAR OLD CAR.

04/27/2016
Components: POWER TRAIN
Incident Date: 04/09/2014
Crash: No
Fire: No
Vehicle Identification Number: 1FADP3F22DL******
Summary

SHIFTS INTO NEUTRAL WHEN UPSHIFTING (AUTOMATIC). SHUDDERS & GRINDS WHEN SHIFTS. HAVE ALMOST BEEN REAR ENDED NUMEROUS TIMES DUE TO LATE SHIFTING OR GOING INTO NEUTRAL. THIS HAPPENS ON CITY STREETS AND EXPRESSWAYS. ON THIRD CLUTCH AND STILL HAPPENING.

04/26/2016
Components: STRUCTURE
Incident Date: 04/26/2016
Crash: No
Fire: No
Vehicle Identification Number: 1FADP3K28DL******
Summary

I HAVE HAD TWO DOOR LATCHES COMPLETELY FAIL ON MY 2013 FORD FOCUS. THE FIRST WAS THE BACK LEFT DOOR ABOUT 6 MONTHS AGO. THIS MORNING MY DRIVER DOOR FLUNG OPEN AS I WAS TURNING RIGHT OUT OF A GAS STATION ALMOST HITTING THE CAR NEXT TO ME. THIS IS A HUGE CONCERN PARTICULARLY SEEING THAT THIS IS COMMON ISSUE ON THE 2012-2013 FORD FOCUS AND OTHER FORD MODELS. FORD NEEDS STAND UP AND MAKE THINGS RIGHT. I WILL NOT BUY ANOTHER FORD AT THIS POINT.

04/25/2016
Components: POWER TRAIN
Incident Date: 10/02/2014
Crash: No
Fire: No
Vehicle Identification Number: 1FADP3F2XDL******
Summary

THE TRANSMISSION IN MY CAR HAS FAILED 7 TIMES SINCE 7/15/2014. THE TRANSMISSION FAILS AND CAUSES THE CAR TO JERK, SHUDDER, LAG AND JUMP IN TRAFFIC. I HAVE NEARLY REAR-ENDED MANY VEHICLES AND WAS NEARLY HIT 3 TIMES BECAUSE THE TRANSMISSION SLIPPED WHILE MAKING A LEFT HAND TURN. THIS CAR IS NOT SAFE TO DRIVE.

04/25/2016
Components: POWER TRAIN
Incident Date: 04/08/2016
Crash: No
Fire: No
Vehicle Identification Number: 1FADP3K28DL******
Summary

2013 FORD FOCUS WITH 39000 MILES ON IT. I HAVE NOTICED THE SHUDDER ON ACCELERATION. RETURNED IT TO DEALER, THEY RESET COMPUTER. THE SHUDDER HAS RETURNED.

04/24/2016
Components: POWER TRAIN
Incident Date: 07/15/2013
Crash: No
Fire: No
Vehicle Identification Number: 1FADP3F21DL******
Summary

WE BOUGHT OUR 2013 FOCUS BRAND NEW AT CARL GREGORY FORD IN AUBURN,AL FOR MY DAUGHTER AS HER FIRST CAR IN 2013. SOON AFTER THAT WE BEGAN HAVING PROBLEMS WITH THE TRANSMISSION SHUTTERING BADLY AND THE CAR ACTING LIKE IT WAS GOING TO STALL OR LOOSE POWER WHICH IS VERY DANGEROUS ESPECIALLY FOR HER. WE TOOK IT TO THE FORD DEALERSHIP HERE IN TALLASSEE, AL AND THEY SAID THEY JUST NEEDED TO FLASH THE COMPUTER AND THIS WOULD FIX IT. WELL IT DID NOT .SO WE WENT BACK AGAIN AND AGAIN THE SAME PROCEDURE AGAIN. SO WE WENT BACK A COUPLE OF MORE TIMES AND THEY TRIED OTHER FIXES. THEN WE TOOK IT BACK AGAIN TO THE SAME DEALERSHIP AND THE SAID THEY WOULD TEAR IT DOWN AND CLEAN IT AND CHECK IT OUT. IT WAS THERE FOR A FEW DAYS, WE PICKED IT UP AND A FEW DAYS LATER IT STARTED. EVEN THE MECHANIC SAID IT WAS NOT GOING TO WORK AND THAT WE WOULD BE BACK. HE WAS RIGHT SO WE TOOK IT TO ANOTHER DEALERSHIP, CARL GREGORY FORD IN AUBURN, AL AND THEY LOOKED AT IT AND SAID THE SAME THING. SO AT THIS POINT WE NEED SOME HELP. THIS IS EXTREMELY UNSAFE TO DRIVE THIS VEHICLE. I'M GOING BACK TO TALLASSEE MOTORS TOMORROW (4-25-2016) TO START ALL OVER. PLEASE HELP US!!!!

04/22/2016
Components: POWER TRAIN
Incident Date: 04/18/2016
Crash: No
Fire: No
Vehicle Identification Number: 1FADP3F27DL******
Summary

TRANSMISSION CAUSES THE VEHICLE TO SHUTTER WHEN ACCELERATING FROM LOW SPEEDS. THE TRANSMISSION ALSO MAKES A GRINDING NOISE WITH VARYING PERFORMANCE IN GEAR SHIFTS AND ACCELERATION SPEED. THE ISSUE IS INTERMITTENT, MAKING THE PERFORMANCE OF THE VEHICLE DIFFICULT TO PREDICT . THIS CREATES A DANGEROUS SITUATION WHEN ACCELERATING FROM A STOP, E.G. WHEN PULLING THROUGH AN INTERSECTION FROM A STOP.

04/21/2016
Components: STEERING,POWER TRAIN
Incident Date: 04/20/2016
Crash: No
Fire: No
Vehicle Identification Number: 1FADP3F2XDL******
Summary

MY 2013 FORD FOCUS HAS 60K MILES OR LESS AND THE RACK AND PINION WENT OUT WHILE I WAS DRIVING AND OTHER THAN THAT I GOT THE CAR AT 36K MILES AND HAS HAD IT IN THE SHOP TWICE BECAUSE OF SHUTTERING IN BETWEEN GEARS WHICH IS SCARY SOMETIMES. NEEDLESS TO SAY THE SOFTWARE WAS UPDATED TWICE AND CLUTCH WAS REPLACED AND IT STILL SHUTTERS.

04/20/2016
Components: UNKNOWN OR OTHER
Incident Date: 12/12/2015
Crash: No
Fire: No
Vehicle Identification Number: 1FADP3F25DL******
Summary

THE CLUTCH ON THE CAR IS VERY JERKY AND DELAYED ACCELERATION. SEEMS AS IF THE CLUTCH IS SLIPPING WHEN ACCELERATING THE CAR. I HAVE TAKEN THE CAR INTO FORD DEALERSHIP AND THEY SAID THEY REPLACED THE CLUTCH...BUT I'M STILL HAVING THE EXACT SAME PROBLEM WITH THIS "NEW" CLUTCH.

04/18/2016
Components: ENGINE
Incident Date: 10/17/2015
Crash: Yes
Fire: No
Vehicle Identification Number: 1FADP3K2XDL******
Summary

I STARTED HAVING TRANSMISSION PROBLEMS IN 2014, FORD VALIDATED THE PROBLEM AND PUT A PART ON ORDER IN MAY OF 2015. IN OCTOBER OF 2015 THE PART WAS SCHEDULED TO BE PUT IN BUT THEY RAN OUT OF PARTS SO THE APPOINTMENT WAS POSTPONED. A WEEK OR SO LATER THE TRANSMISSION ISSUE CAUSED AN ACCIDENT. THE TRANSMISSION STALLED/JERKING AS I WAS MAKING A LEFT HAND TURN AND MY SON AND MYSELF WERE STRUCK BY AN ONCOMING VEHICLE. AFTER NUMEROUS ATTEMPTS TO HAVE THE VEHICLE FIXED FOLLOWNING THE ACCIDENT, WE VOLUNTARILY SURRENDERED THE VEHICLE TO FORD CREDIT. THE VEHICLE IS NOT SAFE.

04/18/2016
Components: ELECTRICAL SYSTEM
Incident Date: 03/03/2016
Crash: No
Fire: No
Vehicle Identification Number: 1FADP3E28DL******
Summary

I WENT TO START MY 2013 FORD FUSION AND ALL OF THE ELECTRICAL CONTROLS IN FRONT OF THE STEERING WHEEL DID NOT WORK,GAUGES,READOUT SCREEN,TACH,SPEEDOMETER,TURN SIGNAL INDICATOR LIGHTS. AS I HAVE PANCREATIC CANCER(STAGE 4) IT IS VIRTUALLY IMPOSSIBLE FOR ME TOCRAWL AROUND UNDER THE GLOVE COMPARTMENT TO CHECK THE FUSES. ONE OF MY BROTHERS-IN-LAW CAME OVER AND FOUND THE FUSE BOX AND LOOKED AT SEVERAL FUSES BUT NONE WERE BLOWN. HE PULLED SEVERAL FUSES AND NOTICED THEY WERE CORRODE ON THE MALE ENDS, AS WAS THE FEMALE END OF THE FUSE BOX. I HAD NOTICED FOR SEVERAL DAYS THE COMPUTER SCREEN IN FRONT OF THE STEERING WHEEL WAS SLOW TO COME ON. MY CAR WAS PARKED IN MY DRIVEWAY IN A STATIONARY CONDITION. THIS SEEMS TO BE TO BE A VERY DANGEROUS CONDITION, ESPECIALLY IF IT HAPPENED WHILE DRIVING, YOU HAVE NO SPEEDOMETER NO TACH,NO TURN SIGNALS,ECT. ANYTHING THAT IS CONTROLLED BY THAT FUSE. I HAVE HAD CARS SINCE 1963 AND NEVER ENCOUNTERED THAT PROBLEM(CORED FUSE ENDS). NOR HAVE I EVER HAD A CAR WITH AN AUTO TRANSMISSION THAT "SHUDDERED" WHEN GOING FROM A STANDING STOP. YOU CANNOT CHECK THE FLUID, THERE IS NO DIPSTICK. I GUESS THEY ARE ALL IN DEARBORN,MICH AT THE FORD HEADQUARTERS(JUST A LITTLE HUMOR). IF THE TRUTH WAS KNOWN FORD KNEW ABOUT THE CORRODING FUSE BOX, SAME AS THE TORQUE CONVERTERS AND TRANSAXLES IN THE FORD 2000 - 2006 TAURUS', YES I HAVE HAD MY BOUT WITH THEM ALSO.

04/18/2016
Components: POWER TRAIN
Incident Date: 12/28/2015
Crash: No
Fire: No
Vehicle Identification Number: 1FADP3K23DL******
Summary

I PURCHASED A USED 2013 FORD FOCUS SE FROM CROSSROAD FORD FUQUAY VARINA ON NOVEMBER 2015. THE CAR WAS DISPLAYED ON CLEARANCE. (27000 MILES). I THOUGHT IT WOULD BE GOOD ON GAS FOR TRAVELS BACK AND FORTH TO WORK. YES, IT IS GOOD ON GAS. HOWEVER, THE TRANSMISSION STARTED SHUDDERING AND RATTLING AT 10 MPH LATE DECEMBER 2015. I CHANGED THE SPARK PLUGS AND IT SEEMED TO RUN BETTER. BY LATE JANUARY 2016, IT BEGIN TO SHUDDER/ RATTLE AGAIN. I REQUESTED ASISTANCE TWICE BY CHAT ON THE FORD WEBSITE BUT NO ONE CONTACTED ME. I FINALLY CALLED THE DEALER WHO CONFIRMED PROBLEMS WITH THE TCM, A NEED FOR COMPUTER REPROGRAMMING AND CLUTCH ISSUES. FORD DIAGNOSTIC CONFIRMED THAT IT NEEDED A NEW CLUTCH. IT IS ON BACK ORDER FOR 6 TO 8 WEEKS. I WAS TOLD TO CONTINUE DRIVING IT BUT THE ENGINE REVED UP ON 04/15/16 AT A SPEED OF 55MPH AND THE CHECK ENGINE LIGH CAME ON. SO I SCHEDULED A SERVICE VISIT..TODAY ( 04/18/16) I WAS TOLD THAT THE ENGINE LIGHT WAS RELATED TO THE CLUTCH ISSUE. ADDITIONALLY, I WAS TOLD THAT CYCLINDER ONE WAS MISFIRING AND I NEED A NEW COIL PACK. I HAVE A 2007 FORD FUSION SEL (234,00 MILES), IT HAS BEEN THE MOST RELIABLE CAR. NO PROBLEMS WITH THE TRANSMISSON ON THE FUSION. WHAT HAPPENED WITH THE FOCUS? I FIND IT APPALLING THAT A 44,000 MILE VEHICLE COULD HAVE SO MANY PROBLEMS. I FEEL THAT THE FORD LOCATION IN FUQUAY VARINA, NC KNOWINGLY SOLD THIS CAR TO ME WITH KNOWLEDGE OF THE DEFECTS. THERE ARE SO MANY COMPLAINTS BY NUMEROUS CUSTOMERS ABOUT THE FOCUS. THE DUAL CLUTCH TRANSMISSION (DCT) IS NOT RELIABLE. FSA TITLE: TRANSMISSION CLUTCH SHUDDER / TRANSMISSION INPUT SHAFT SEAL WARRANTY EXTENSION FIELD SERVICE ACTION NUMBER: 14M01 FSA TITLE: TRANSMISSION CONTROL MODULE EXTENDED WARRANTY COVERAGE FIELD SERVICE ACTION NUMBER: 14M02

04/11/2016
Components: SUSPENSION,ENGINE
Incident Date: 04/10/2016
Crash: No
Fire: No
Vehicle Identification Number: 1FADP3F23DL******
Summary

TL* THE CONTACT OWNS A 2013 FORD FOCUS. THE CONTACT STATED THAT THE VEHICLE STALLED AND THE CHECK ENGINE WARNING LIGHT ILLUMINATED. IN ADDITION, THE ENGINE RPMS FLUCTUATED AND THERE WAS AN ABNORMAL NOISE COMING FROM THE VEHICLE. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE FAILURE OCCURRED ON TWO OCCASIONS. THE VEHICLE WAS TAKEN TO THE DEALER WHERE IT DIAGNOSED THAT THE TCM AND PCM NEEDED TO BE REPLACED. THE VEHICLE WAS REPAIRED. THE CONTACT REFERENCED NHTSA CAMPAIGN NUMBER: 15V813000 (ELECTRICAL SYSTEM) HOWEVER THE VIN WAS NOT INCLUDED. THE FAILURE MILEAGE WAS APPROXIMATELY 86,000.

04/11/2016
Components: LATCHES/LOCKS/LINKAGES
Incident Date: 04/11/2016
Crash: No
Fire: No
Vehicle Identification Number: 1FADP3L93DL******
Summary

TL* THE CONTACT OWNS A 2013 FORD FOCUS. WHEN THE VEHICLE WAS STARTED WHILE PARKED AND THE FRONT DRIVER DOOR WAS SHUT, THE DOOR NEVER LATCHED. THE DOOR WOULD NOT REMAIN CLOSED. WHEN THE DOOR FINALLY CLOSED AND LATCHED, THE CONTACT COULD PULL ON IT WITHOUT USING THE HANDLE AND IT WOULD FLY OPEN. THE VEHICLE WAS NOT DIAGNOSED NOR REPAIRED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS 34,000.

04/09/2016
Components: POWER TRAIN
Incident Date: 11/11/2015
Crash: No
Fire: No
Vehicle Identification Number: 1FADP3F2ODL******
Summary

THE CAR SHIFTS ROUGHLY FROM 1ST TO 2ND GEAR WHILE IN MOTION. IT SHUDDERS AND JERKS WHILE TRYING TO PULL OUT INTO TRAFFIC. IT ALSO HESITATES WHEN ACCELERATING FROM A STOPPED POSITION. THE VEHICLE HAS BEEN BROUGHT INTO THE FORD DEALER MULTIPLE TIMES AND HAVE BEEN TOLD THAT THIS IS A TYPICAL PROBLEM FOR THIS CAR AND CAN NOT DO ANYTHING ABOUT IT. I BOUGHT THIS CAR FOR MY DAUGHTER WHO IS A NEW DRIVER, BASED ON ITS SAFETY RATING AND AFTER OWNING IT FOR ONLY A COUPLE OF MONTHS AM NOW FACED WITH THIS ISSUE. I FEEL THAT THIS IS NOW A SAFETY ISSUE SINCE IT AFFECTS ENTERING INTO TRAFFIC WITH A SHIFTING PROBLEM.

04/09/2016
Components: POWER TRAIN
Incident Date: 03/15/2016
Crash: No
Fire: No
Summary

THIS CAR HAS HAD PROBLEMS SINCE IT WAS PURCHASED IN MAY OF 2015. TRANSMISSION MAKES LOUD GRINDING NOISES, LOSS OF POWER, STALLING, LOSS OF ACCELERATION. I HAVE HAD IT TO THE DEALER MULTIPLE TIMES TO ONLY BE TOLD WE'VE UPDATED THE TRANSMISSION AND IT SHOULD BE OK.....JUST DRIVE THE CAR, LET IT GET USED TO MY DRIVING AND IT WILL BE OK. NOT TRUE! NONE OF THIS HAS HELPED. THE LAST TIME IT WENT TO THE DEALER, IT HAD TO BE TOWED BECAUSE IT WOULDN'T START. THIS IS A HUGE SAFETY HAZARD AND FORD SHOULD BE HELD RESPONSIBLE. THEY SHOULD NOT BE ALLOWED TO KEEP SENDING CUSTOMERS ON THEIR WAY WITH VEHICLES THAT THEY KNOW ARE FAULTY.

04/09/2016
Components: POWER TRAIN
Incident Date: 04/04/2013
Crash: No
Fire: No
Vehicle Identification Number: 1FADP3F2XDL******
Summary

TRANSMISSION SHUDDER, ROUGH SHIFT, HESITATION, GRINDING NOISE ON ACCELERATION. UNSAFE TO DRIVE ON SLIPPERY ROAD CONDITIONS

04/06/2016
Components: POWER TRAIN
Incident Date: 03/26/2013
Crash: No
Fire: No
Vehicle Identification Number: 1FADP3F21DL******
Summary

WE HAD PROBLEMS WITH THE TRANSMISSION SINCE WE BOUGHT THE CAR ON 11/16/12. WE EXPERIENCE SUDDEN LURCHES FORWARD WHEN PRESSING ON THE GAS PEDAL, DELAYED ACCELERATION WHEN TAKING OF, SUDDEN LOSS OF FORWARD PROPULSION, TRANSMISSION SLIPPING, DELAYED GEAR ENGAGEMENT, HARD OR ERRATIC SHIFTS AND TRANSMISSION ENGAGEMENT FAILURE WHILE DRIVING. DUE TO ALL THESE PROBLEMS WE ONCE LOST CONTROL OF THE CAR WHILE DRIVING ON A CITY STREET AT 55 MILES PER HOUR AND HAD TO STOP ON THE SIDE OF THE ROAD. WE HAVE TAKEN THE CAR AT LEAST 8 TIMES TO GET SERVICED AND THE THE PROBLEM DOES NOT GET RESOLVED.

04/06/2016
Components: POWER TRAIN
Incident Date: 04/02/2016
Crash: No
Fire: No
Vehicle Identification Number: 1FADP3K27DL******
Summary

TRANSMISSION JERKS AND HESITATES WHEN PULLING OUT SINCE THE DAY I BOUGHT IT 2 YRS AGO. TALKED TO THE DEALER AND WAS TOLD IT WAS NORMAL. HAD A COMPUTER UPDATE DONE AND STILL THE THE SAME. AS OF RECENTLY THE PROBLEM GOT WORSE. I WAS AT A RED LIGHT IN THE MIDDLE OF A BUSY INTERSECTION WHEN THE LIGHT CHANGED I PULLED OUT AND THEN THE TRANSMISSION WOULD NOT SHIFT AND I WAS STUCK SIDEWAYS IN THE MIDDLE OF THE INTERSECTION WITH ONCOMING TRAFFIC. I SHUT THE CAR OFF AND RESTARTED IT AND WAS ABLE TO GET OFF THE ROAD THEN IT DID THE SAME THING AGAIN. I AGAIN SHUT IT OFF AND LET IT SIT FOR ABOUT 15 MIN TRIED IT AND WAS ABLE TO MAKE IT BACK HOME. SINCE THEN IT HAS HAPPENED A FEW MORE TIMES WITH THE SAME RESULT. I HAVE RESEARCHED AND SEEN ALOT OF OTHER PEOPLE ARE HAVING SIMILAR PROBLEMS AND FORD IS AWARE AND YET NOTHING . MY FACTORY WARRANTY HAS EXPIRED AND I CANNOT AFFORD REPAIR COSTS THAT ACCORDING TO REPORTS DOES NOT COMPLETELY FIX THE PROBLEM ANYWAY NOR CAN I AFFORD TO REPLACE THE CAR BECAUSE I OWE MORE THAN IT IS WORTH. ANY INFORMATION OR HELP WOULD BE GREATLY APPRECIATED.

04/05/2016
Components: STRUCTURE
Incident Date: 04/04/2016
Crash: No
Fire: No
Vehicle Identification Number: 1FADP3K29DL******
Summary

DRIVERS SIDE DOOR FAILS TO LATCH

03/31/2016
Components: POWER TRAIN
Incident Date: 09/08/2015
Crash: No
Fire: No
Vehicle Identification Number: 1FADP3K27DL******
Summary

TL* THE CONTACT OWNS A 2013 FORD FOCUS. WHILE DRIVING AT ANY SPEED, THE VEHICLE JERKED, STALLED, AND LOST POWER. THE FAILURE BEGAN IMMEDIATELY AFTER THE VEHICLE WAS REPAIRED BY A LOCAL DEALER FOR THE TCM/PCM CONTROL MODULE. THE FAILURE RECURRED AND THE VEHICLE WAS TAKEN BACK TO THE DEALER WHO REPLACED THE CLUTCH ASSEMBLY IN SEPTEMBER 2015. THE FAILURE RECURRED AND THE VEHICLE WAS TAKEN BACK TO THE DEALER ELEVEN TIMES. THE DEALER CONTINUED TO REPROGRAM THE TCM AND THE PCM, STATING THAT THE TRANSMISSION ASSEMBLY NEEDED TO BE REPLACED. THE PART WAS ON BACK ORDER. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE AND STATED THAT IT WAS A CHARACTERISTIC OF THE TRANSMISSION. THE CONTACT WAS ADVISED TO PLACE 50 PERCENT PRESSURE ON THE ACCLERATOR PEDAL. THE FAILURE MILEAGE WAS 17,858.

03/30/2016
Components: POWER TRAIN
Incident Date: 03/06/2016
Crash: No
Fire: No
Vehicle Identification Number: 1FADP3F2XDL******
Summary

I PURCHASED THE CAR IN QUESTION USED FROM CARMAX IN BOYNTON BEACH, FLORIDA ON THE FIRST WEEK OF MARCH 2016. THE FORD FOCUS HAD APPROX. 29,200 MILES ON THE ODOMETER. DURING THE FIRST 200 MILES, I NOTICED THE CAR SHIFTING ROUGHLY FROM FIRST TO SECOND, AND SECOND TO THIRD GEARS. THE ERRATIC OPERATION WAS MOST NOTICEABLE WHEN THE ENGINE WAS WARM. WHEN ACCELERATING FROM A FULL STOP, THE VEHICLE WOULD SHUDDER AND JERK SOMETIMES. I TOOK THE CAR BACK TO CARMAX AFTER THREE DAYS OF SHIFTING PROBLEMS. REPRESENTATIVES OF CARMAX TOOK THE CAR TO AUTONATION FORD IN DELRAY BEACH, FLORIDA FOR INSPECTION AND DIAGNOSIS. THE DEALER CONFIRMED THERE WERE POWERTRAIN PROBLEMS. NOW, I HAVE BEEN ADVISED THAT THERE ARE FIELD SERVICE BULLETINS PERTAINING TO THE TRANSMISSION CONTROL MODULE, SHAFT SEAL, AND CLUTCHES. FORD HAS ADVISED ME THAT THE CLUTCHES NEED TO BE REPLACED AND ARE ON BACKORDER FOR AT LEAST 8 TO 10 WEEKS. IT IS LIKELY I WILL BE WITHOUT MY CAR FOR THREE MONTHS OR LONGER.

03/30/2016
Components: POWER TRAIN,UNKNOWN OR OTHER,ENGINE
Incident Date: 03/19/2016
Crash: No
Fire: No
Summary

TRANSMISSION DOES NOT SHIFT INTO GEARS AS IT SHOULD ,NO POWER GOING UP HILL.SOUNDS LIKE MOTOR GOING TO FALL OUT WHEN YOU PARK.THESE HAPPENS SEVERAL TIMES AND AT DIFFERENT PLACES

03/29/2016
Components: POWER TRAIN
Incident Date: 03/28/2016
Crash: No
Fire: No
Vehicle Identification Number: 1FADP3F28DL******
Summary

THE SO CALLED AUTOMATIC TRANSMISSION , SLIPS AND CHATTERS WHEN STARTING FROM A STOP. THE ISSUE IS WORST WHEN TRYING TO START FROM A STOP ON ANY INCLINED ROAD OR TRYING TO MAKE A TURN, THE CAR HAS BEEN REFLASHED IN FEB 2016 AS PER THE TSB, I WAS TOLD BY THE DEALERSHIP THAT I HAD TO DRIVE IT FOR A MIN OF 600 MILES BEFORE THEY WOULD RETEST IT, THE ISSUE IS IT IS WORSE AFTER THE REFLASH PROGRAMING OF THE TRANSMISSION CONTROL MODULE. I HAVE TIMES WHEN TRYING TO ACCELERATE , THAT THE DASH WARNING LAMPS COME ON AND BUZZERS GO OFF, THE CAR WON'T MOVE THEN BANG IT MOVES ,A TOTALLY UNSAFE CAR ,ESP.IN THE EYES OF A NOW RETIRED MASTER AUTO TECH WHO FIXED CARS FOR 45 YEARS.

03/25/2016
Components: ELECTRICAL SYSTEM
Incident Date: 03/25/2016
Crash: No
Fire: No
Vehicle Identification Number: 1FADP3J24DL******
Summary

70 AMP FUSE BLOWS WHILE DRIVING, SEEMINGLY AT RANDOM TIMES. THIS FUSE FEEDS POWER TO A FUSE PANEL LOCATED IN TRUNK. WHEN THIS FUSE BLOWS THE RADIO, POWER WINDOWS, POWER LOCKS, POWER SEATS AND HEATED SEAT FUNCTION, PARKING AID SYSTEM, AND SMART KEY SYSTEM DO NOT FUNCTION. DUE TO THE SMART KEY NOT WORKING IT MAKES THE CAR EXTREMELY DIFFICULT TO RESTART IF IT HAD BEEN SHUT OFF. IF THE ISSUE HAPPENS WHILE DRIVING THE CAR WILL CONTINUE TO RUN NORMALLY OTHER THAN THE NOTED SYSTEMS. I HAD THE CAR AT THE DEALER TWICE FOR A TOTAL OF TWO WEEKS, THEY WERE UNABLE TO DUPLICATE THE ISSUE AFTER REPLACING THE FUSE AND DRIVING THE CAR AROUND TOWN. I GOT THE CAR HOME TODAY AFTER IT'S SECOND TRIP TO THE DEALER AND TOOK APART A PANEL IN THE TRUNK THAT COVERS THE SUSPECT FUSE PANEL AND WIRING. I FOUND THAT THE WIRE BUNDLE FOR THIS FUSE BOX RUNS THROUGH A PLASTIC GUARD UNTIL ABOUT A FOOT AWAY FROM THE FUSE BOX, WHEN THE WIRES EXIT THIS GUARD THEY RUN TIGHT AROUND THE EDGE OF THE TRUNK AND COME INTO CONTACT WITH A SHARP METAL EDGE, THIS EDGE HAD CUT THROUGH THE INSULATION OF THE MAIN POWER FEED AND SHORTED OUT. I HAVE ATTACHED PICTURES OF WHAT I FOUND. WHILE THE CIRCUIT WAS PROTECTED BY A 70 AMP FUSE, IT STILL MUST HAVE CREATED A GOOD AMOUNT OF HEAT DURING THE TIME IT WAS SHORTED, AND THERE IS A FELT PANEL NOT A FEW INCHES AWAY.

03/22/2016
Components: POWER TRAIN,ELECTRICAL SYSTEM,STRUCTURE
Incident Date: 07/04/2013
Crash: No
Fire: No
Vehicle Identification Number: 1FADP3N26DL******
Summary

DURING A ROAD TRIP WHILE ON A HIGHWAY ONRAMP GOING MOSTLY STRAIGHT AT GRADUAL ACCELERATION, EXPERIENCED COMPLETE FAILURE OF THE COMPUTER SYSTEM, BEGINNING WITH ERRATIC CHANGING OF GEARS ROCKING ME BACK AND FORTH IN MY SEAT, TO INFOTAINMENT DISPLAY SHUTDOWN, TO ENGINE STOPPING. HAD TO EXIT HIGHWAY AND 'REBOOT' THE SYSTEM TO CONTINUE TRAVELLING. AFTER INITIAL REPAIRS, STILL EXPERIENCED HARSH GEAR SHIFTS UP TO AND INCLUDING PRESENT DAY. GEAR SHIFTS COULD EASILY AFFECT THE CONTROL OF THE VEHICLE. TO MY UNDERSTANDING, THE FAULT IS HOW THE COMPUTER USES THE DUAL-CLUTCH SYSTEM TO SHIFT GEARS. I HAVE BEEN TOLD THAT AT TIMES, THE CAR DID NOT KNOW WHAT GEAR IT WAS IN. THERE HAVE BEEN MULTIPLE RECALLS REGARDING THESE ISSUES WITH THIS AND OTHER FORD MODELS WITH THIS CLUTCH SYSTEM. THERE ARE OTHER WORK REPORTS, BUT I WAS UNABLE TO FIT THEM WITHIN YOUR UPLOAD LIMITATIONS.

03/22/2016
Components: ELECTRICAL SYSTEM,ENGINE
Incident Date: 03/01/2016
Crash: No
Fire: No
Vehicle Identification Number: 1FADP3K20DL******
Summary

ENGINE WILL STOP RUNNING INTERMITTENTLY WHILE DRIVING ON CITY STREETS OR WHILE TURNING OFF OF A HIGHWAY. ALSO, OCCASIONALLY WILL DIE AT A STOP LIGHT. VEHICLE HAS A ROUGH AND ERRATIC IDLE WHILE STOPPED AT A TRAFFIC LIGHT. SOMETIMES IDLING SO LOW AS TO ALMOST DIE. OTHER TIMES IDLING AT 1400 OR 1500 RPMS

03/18/2016
Components: ELECTRICAL SYSTEM,ENGINE,FUEL/PROPULSION SYSTEM
Incident Date: 03/14/2016
Crash: No
Fire: No
Vehicle Identification Number: 1FADP3K28DL******
Summary

I HAVE A 2013 FOCUS AND ON 3/14/16 ON MY WAY HOME ON THE FREEWAY, MY OIL & BATTERY LIGHT STARTED FLICKERING ON AND OFF AT THE SAME TIME AND AS IT DID THE CAR WAS STALLING OUT. I PUT MY 4-WAY FLASHERS ON, SLOWED DOWN AND MOVED TO THE RIGHT LANE AS A SAFETY MEASURE. AFTER ANOTHER FEW MILES BOTH LIGHTS CAME ON AND STAYED ON AND THE CAR SHUT DOWN. I PULLED OVER TO THE BERM, WAITED A FEW MINUTES, TRIED STARTING, IT STARTED AND DROVE HOME WITH NO ISSUES. I DROVE TO WORK THE NEXT DAY WITH NO ISSUES. ON THE WAY HOME THINGS STARTED HAPPENING AGAIN, THE CAR SHUT DOWN, BUT THIS TIME AFTER WAITING A FEW MINUTES THE CAR NEVER STARTED. I HAD IT TOWED TO THE DEALER AND THEY FOUND THAT A WIRING HARNESS WAS UP AGAINST THE THROTTLE BODY AND WORE THROUGH THE PROTECTIVE INSULATING TAPE, THEN THE WIRES CAUSING THE PROBLEM. ALSO, IN SPEAKING TO THE MECHANIC HE SAID THAT THE BRACKET THE HARNESS WAS USING TO KEEP IN PLACE WAS CAUSING IT TO BE UP AGAINST THE THROTTLE BODY SO HE UNCLIPPED THE BRACKET. I'M GOING TO CALL THE FORD CUSTOMER SERVICE CENTER TO DISCUSS. ANOTHER ISSUE WAS THAT THE "BOOK" SAID IT WOULD TAKE 3 HOURS, BUT ONLY TOOK 2. AND YES THEY TRIED TO CHARGE ME FOR THE 3. INTERESTING AT $125/ HOUR, THAT WOULD BE $250/ HOUR THEY'RE MAKING WHILE THE MECHANIC STARTS ON THE NEXT CAR! UNBELIEVABLE.

03/17/2016
Components: STRUCTURE
Incident Date: 03/16/2016
Crash: No
Fire: No
Vehicle Identification Number: 1FADP3N25DL******
Summary

THE DRIVER SIDE REAR DOOR LATCH STOPPED WORKING. THE DOOR WILL NO LONGER REMAIN CLOSED. I GOT INTO THE VEHICLE AND STARTED IT UP AND NOTICED THE WARNING LIGHT ABOUT THE DOOR BEING AJAR. I TRIED TO CLOSE IT BUT IT WOULD NOT LATCH AND THE WARNING WOULD NOT TURN OFF. I HAD TO TIE THE DOOR SHUT SO I COULD DRIVE THE VEHICLE HOME.

03/17/2016
Components: POWER TRAIN,FUEL/PROPULSION SYSTEM
Incident Date: 03/16/2016
Crash: No
Fire: No
Vehicle Identification Number: 1FADP3F20DL******
Summary

I CAN'T START THE CAR OR IT RANDOMLY WILL NOT START. I LEAVE HEADING TO WORK EVERYTHING IS OK, CAR STARTS NO PROBLEM. WHEN I GET BACK INTO THE CAR AND TRY TO DRIVE HOME OR STORE. CAR WILL NOT START, DASHBOARD SAYS CAR IS IN PARK OR NEUTRAL. WHEN I TURN KEY TO THE ON POSITION, I MOVE THE GEAR SHIFT TO OTHER GEARS, STILL DASHBOARD SAYS IT'S IN PARK. MY T-MOBILE MORE THAN LIKELY WENT OUT BUT, THEY CAN'T REPLACE IT UNTIL MY CHECK ENGINE LIGHT COMES ON FOR THE CODES FOR MY TCM. IF THE PROBLEM FOR THE CAR IS KNOWN FOR HAVING BAD SEALS AND TCM, WHY NOT JUST REPLACE IT. THIS WILL BE THE 3 TIME I HAVE TAKING MY CAR BACK TO THE DEALER, AND THERE ONLY SOLUTION IS REPROGRAMMING THE CAR COMPUTER. I HAVE TAKEN IT TWICE THIS WEEK ALONE.

03/15/2016
Components: ELECTRICAL SYSTEM,ENGINE
Incident Date: 02/01/2016
Crash: No
Fire: No
Vehicle Identification Number: 1FADP3F26DL******
Summary

TL* THE CONTACT OWNS A 2013 FORD FOCUS. WHILE DRIVING AT VARIOUS SPEEDS, THE VEHICLE STALED WITHOUT WARNING. THE VEHICLE WAS ABLE TO RESTART. THE FAILURE RECURRED NUMEROUS TIMES. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC WHERE IT WAS DIAGNOSED THAT THE OIL NEEDED TO BE CHANGED. THE VEHICLE WAS REPAIRED; HOWEVER, THE FAILURE PERSISTED. THE VIN WAS NOT INCLUDED IN NHTSA CAMPAIGN NUMBERS: 15V813000 (ELECTRICAL SYSTEM) AND 14V495000 (ELECTRICAL SYSTEM). THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 51,000.

03/14/2016
Components: POWER TRAIN
Incident Date: 03/10/2016
Crash: No
Fire: No
Vehicle Identification Number: 1FADP3F29DL******
Summary

PURCHASED A USED 2013 FOCUS IN JANUARY OF 2014. DROVE FINE FOR THE FIRST 6 MONTH BUT SINCE THEN HAVE HAD IT IN THE DEALERSHIP 3 SEPARATE TIMES FOR TRANSMISSIONS ISSUES (IN UNDER 9 MONTHS) EACH TIME FORD CLAIMING IT FIXED THE ISSUE. NEW HARDWARE FORD IS CLAIMING TO HAVE PUT IN THE CAR IS FAILING AGAIN. LATEST FAILURE OCCURRED AT AN INTERSECTION WHERE I LOST THE ABILITY TO ACCELERATE COMPLETELY AND HAD TO GET OUT AND PUSH THE CAR WITH OTHER MOTORISTS TO SAFTEY. THE CAR THEN HAD TO BE TOWED TO THE DEALER. THIS NATURE OF THIS FAILURE IS GOING TO EVENTUALLY CAUSE SOME SERIOUS INJURIES AND CRASHES IF IT HASN'T ALREADY. GIVEN THE NUMBER OF COMPLAINTS I URGE THE NHTSA TO OPEN AN INVESTIGATION INTO THIS.

03/11/2016
Components: LATCHES/LOCKS/LINKAGES
Incident Date: 10/04/2015
Crash: No
Fire: No
Summary

CPSC: 2013 FORD FOCUS: CONSUMER STATED WHILE TRYING TO SHUT THE FRONT PASSENGER SIDE DOOR, THE LATCH FAILED AND CAUSED THE DOOR TO BOUNCE BACK. *SS

03/09/2016
Components: POWER TRAIN
Incident Date: 07/15/2013
Crash: No
Fire: No
Vehicle Identification Number: 1FADP3F22DL******
Summary

TL* THE CONTACT OWNS A 2013 FORD FOCUS. WHILE DRIVING AT VARIOUS SPEEDS, THE VEHICLE MADE A LOUD NOISE AND JERKED FORWARD WITHOUT WARNING. THE FAILURE RECURRED NUMEROUS TIMES. THE VEHICLE WAS TAKEN TO A DEALER WHERE IT WAS DIAGNOSED THAT THE TRANSMISSION CONTROL MODULE AND TRANSMISSION FAILED AND NEEDED TO BE REPLACED. THE VEHICLE WAS REPAIRED UNDER A MANUFACTURER'S RECALL, BUT THE FAILURE RECURRED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE AND NHTSA CAMPAIGN NUMBER WERE UNKNOWN.

03/09/2016
Components: ELECTRICAL SYSTEM,FUEL/PROPULSION SYSTEM
Incident Date: 03/04/2016
Crash: No
Fire: No
Vehicle Identification Number: 1FADP3K24DL******
Summary

WHILE ON A HIGHWAY (AUGUST 2015), VEHICLE TRANSMISSION BEGAN TO SLIP FOLLOWED BY THE CAR SHUTTING OFF WHILE DRIVING AT FREEWAY SPEEDS, VEHICLE WOULD NOT TURN BACK ON AND LEFT ME STRANDED IN THE MIDDLE OF THE HIGHWAY. NOVEMBER 2015, WHILE DRIVING ALONG FREEWAY, CAR TRANSMISSION BEGAN TO SLIP, CAUSING THE CAR TO AGAIN SHUT OFF COMPLETELY WHILE DRIVING AT 65MPH. DECEMBER 2015, DRIVING ON A CITY STREET, ONCE AGIN TRANSMISSION STARTED SLIPPING AND VEHICLE SHUT OFF IN MID MOTION WHILE GOING 30 MPH. IN FEBRUARY 2016, VEHICLE STARTED NORMALLY, ONCE WE PULLED OUT ONTO A ROAD, CAR BEGAN VIOLENTLY BUCKING TRANSMISSION SEEMED TO ENGAGE THEN DISENGAGE PLACING THE VEHICLE IN DANGER OF BEING HIT BY CARS FROM BEHIND, AND JOSTLING PASSENGERS SUBSTANTIALLY. IN MARCH 2016, VEHICLE WAS DRIVING 70 MPH DOWN FREEWAY WHEN TRANSMISSION SLIPPED, THE TRANSMISSION THEN SEEMED TO ENGAGE NORMALLY AGAIN, BUT AS VEHICLE EXITED FREEWAY ON FEEDER ROAD, TRANSMISSION DISENGAGED, BUCKING CAR, DRIVER HAD GAS PEDAL FLOORED AND THE VEHICLE WOULD ONLY MOVE A FEW FEET. AFTER TRANSMISSION RE ENGAGED, THE CAR LURCHED FORWARD WITHOUT DRIVERS FOOT ON GAS, PUTTING VEHICLE AT RISK FOR HITTING CAR IN FRONT OF IT. EACH TIME VEHICLE HAS HAD AN INCIDENT, WE HAVE TAKEN IT TO A LOCAL FORD DEALERSHIP, TRANSMISSION COMPUTER MODULE WAS REPLACED, CLUTCHES REPLACED, TRANSMISSION RE PROGRAMMED 3 TIME, PCM REPLACED. EACH TIME VEHICLE HAS BEEN GIVEN BACK WITHIN A MONTH THEIR IS AN ISSUE. FORD HAS TOLD US THAT THEY REALLY DO TO HAVE A FIX FOR THE PROBLEMS, AND EACH TIME WE ARE GIVEN AN UNSAFE VEHICLE BACK THAT HAS IMPOSED DANGER ON OUR LIVES AND OTHERS ON MULTIPLE OCCASIONS. FORD EVEN RETURNED VEHICLE AFTER IT HAD STALLED ON THEM, BECAUSE THEY COULD NOT FIND ANYTHING ELSE WRONG. WE HAVE BEEN VERY LUCKY THAT EACH INCIDENT HAS NOT RESULTED IN A CRASH.

03/04/2016
Components: POWER TRAIN
Incident Date: 02/25/2016
Crash: No
Fire: No
Summary

HAVE HAD CAR IN FOR MULTIPLE TRANSMISSION ISSUE'S. DROPPED OFF TO DEALER WAS TOLD CLUTCH WAS BAD AND PART IS ON BACK ORDER.THIS WILL BE THE FOURTH CLUTCH INSTALLED HAVE TALKED TO FORD AND THE BBB NO HELP.THE CAR HAS LESS THAN 60,000 MILE BEEN THROUGH FOUR CLUTCHES AND TWO TCM'S. EVERY FOUR MONTH CAR AT DEALERSHIP GETTING TRANSMISSION WORK DONE.WITH ALL THE ISSUE'S OF THE CAR VALUE HAVE DECREASED VALUE . AND WILL GO UPSIDE DOWN IF TRYING TO GET RID OF MY LEMON. I WILL NEVER BUY FROM FORD AGAIN AND AM VERY DISAPPOINTED IN THERE HANDLING OF THE PROBLEMS.

03/03/2016
Components: POWER TRAIN
Incident Date: 03/01/2016
Crash: No
Fire: No
Vehicle Identification Number: 1FADP3F21DL******
Summary

TRANSMISSION SHUDDERS WHEN SHIFTING FROM 1ST TO 2ND. IT ALSO SHUDDERS AT HIGHER SPEEDS, SOMETIMES VIOLENTLY. IT HAS BEEN IN FOR SERVICE TWICE IN LESS THAN A MONTH. THE FIRST TIME THEY UPDATED THE COMPUTER AND IT STILL SHUDDERED ON THE WAY HOME. THE SECOND TIME FORD REPORTED THAT THE VEHICLE "HAS THE LATEST CALIBRATION AND RPMS ARE WITHIN FORD SPEC AT THIS TIME."

02/20/2016
Components: POWER TRAIN
Incident Date: 12/07/2015
Crash: No
Fire: No
Vehicle Identification Number: 1FADP3F27DL******
Summary

I PURCHASED MY USED 2013 FORD FOCUS IN 2015 WITH NO NOTICE OF THE POTENTIAL CLUTCH/POWERSHIFT RECALL BY THE DEALER. IN DECEMBER I RECEIVED THE NOTICE OF RECALL AND BROUGHT IT TO A DEALER. THEY RAN THE SOFTWARE FIX. IT DID NOT FIX THE CLUTCH SHUDDER, HOWEVER THEY REMOVED THE OPEN RECALL OFF OF THE SAFERCAR.GOV SITE DESPITE MY RESERVATIONS. THE DEALER WAS UNCONCERNED, BUT TOLD ME IT WOULD TAKE AT LEAST 6-8 WEEKS TO GET A NEW CLUTCH AND THAT THAT SHOULD FIX THE PROBLEM. THE SHUDDER HAS GOTTEN SO BAD THAT THE CAR IS NEARLY UN-DRIVEABLE AND UNSAFE WHEN I DO DRIVE IT TO WORK. IT SHUDDERS AND WON'T UPSHIFT AND WON'T ACCELERATE WHICH IS VERY PROBLEMATIC WHEN ONE IS TRYING TO DRIVE IN TRAFFIC AND AVOID HURTING ONESELF, OTHER DRIVERS, OR PEDESTRIANS. I TOOK MY COMPLAINT TO FORD MOTOR COMPANY AS I WANTED A LOANER CAR OR SOMETHING UNTIL THEY COULD FIX MY CAR, HOWEVER THEY HAVE ONLY GIVEN ME A CASE NUMBER AND TOLD ME THAT THERE IS NOW NO ESTIMATED DATE TO GET A NEW CLUTCH FOR MY CAR. I AM NOW FORCED TO DRIVE AN UNSAFE CAR AS THEY ARE UNWILLING AND UNABLE TO FIX MY CAR OR FIND ANOTHER SOLUTION FOR ME.

02/18/2016
Components: POWER TRAIN,ELECTRICAL SYSTEM
Incident Date: 02/12/2016
Crash: No
Fire: No
Vehicle Identification Number: 1FADP3F25DL******
Summary

FORD FOCUS PURCHASED IN 2013. TRANSMISSION IN FOR REPAIRS TOTAL OF FIVE TIMES. TWO OF THOSE FIVE TIMES, VEHICLE HAD TO BE TOWED BACK TO DEALER. FIRST TOW: VEHICLE STARTED SHUDDERING VIOLENTLY WHILE GOING 70 MPH ON EXPRESSWAY," TRANSMISSION FAULT" LIGHT CAME ON, (TWO CHILDREN IN THE CAR UNDER THE AGE OF 9 AS WELL), TURNED HAZARDS ON AND COASTED OFF ONTO A NEARBY EXIT AND WAITED FOR TOW TRUCK. SECOND TOW: VEHICLE STOPPED, SHUDDERED WHILE EXITING EXPRESSWAY, WARNING SYSTEM CAME ON "TRANSMISSION FAULT: SERVICE NOW". BOTH TIMES VEHICLE LOST POWER, COULD NOT ENGAGE INTO GEAR. HIGH TRAFFIC AREA ON EXPRESSWAYS, LUCKILY WAS NOT INJURED. NON-TOW REPAIRS: TRANSMISSION SHUDDERS VIOLENTLY, HAS DIFFICULTY SWITCHING OUT OF FIRST OR SECOND GEARS, ABLE TO DRIVE VEHICLE TO SHOP, WHERE IT IS SERVICED, BUT BEGINS TO HAVE ISSUES WITHIN SEVERAL MONTHS OF REPAIRS EACH TIMES, REPEAT OF THE SAME ISSUES. THIS IS AN EXTREMELY UNRELIABLE AND DANGEROUS VEHICLE THAT LOSES POWER AND HAS ISSUES WITH THE TRANSMISSION LOCKING UP/FAILING AT ANY GIVEN MOMENT, DESPITE MULTIPLE REPAIRS AND CLUTCH REPLACEMENTS BY A CERTIFIED FORD DEALER. THIS VEHICLE NEEDS TO BE SERIOUSLY REEVALUATED FOR SAFETY.

02/14/2016
Components: POWER TRAIN
Incident Date: 02/01/2016
Crash: No
Fire: No
Vehicle Identification Number: 1FADP3E2XDL******
Summary

ON DECEMBER 26, 2015 I BOUGHT MY DAUGHTER A USED 2013 FOCUS FOUR DOOR SEDAN WITH 46882 MILES FROM A LOCAL DEALERSHIP IN ANNAPOLIS, MARYLAND. THE CAR DROVE VERY NICE WITH NO OBVIOUS PROBLEMS. IN EARLY FEBRUARY THIS YEAR MY DAUGHTER NOTICED THAT THE TRANSMISSION MADE A LOUD RATTLING, SHUTTERING NOISE FROM A STOP. IT NOW HAPPENS FROM PULLING FORWARD FROM EVERY STOP, LIKE FROM A STOP SIGN OR TRAFFIC LIGHT. THE CARS FEELS LIKE THERE IS NO POWER TO THE WHEELS AND WHEN THE TRANSMISSION CATCHES IT LUNGES FROWARD. THE TRANSMISSION FEELS LIKE IT IS SHIFTING BETWEEN FIRST AND SECOND GEAR AND VIBRATES BADLY. THE SYMPTOMS ARE GETTING WORSE AND NOW THE SYMPTOMS ARE WORSE AND IT HAPPENS ALMOST EVERY TIME YOU START FROM A STOP. IT IS ALSO WORSE IF YOU ARE ON AN INCLINE OR SLIGHT HILL ALTHOUGH THE SYMPTOMS CAN OCCUR ON A FLAT ROAD. THE SYMPTOMS ALSO OCCUR IN REVERSE. THE PROBLEM IS NOW HAPPENING ALMOST ALL THE TIME. THE CAR DOES NOT APPEAR SAFE TO DRIVE. THE CAR CURRENTLY HAS ONLY 49000 MILES. I BOUGHT THIS CAR FOR MY DAUGHTER AND NOW I CAN NOT LET HER DRIVE IT SINCE SHE COMMUTES 75 MILES A DAY. MY DAUGHTER NOW HAS TO USE HER MOM'S CAR AND SINCE I AM HANDICAPPED I CAN NOT DRIVE THE FOCUS SO MY WIFE HAS TO AND I FEEL SHE IS AT RISK OF INJURY OR WORSE. I AM OVER 50 YEARS OLD AND HAVE NEVER HAD A CAR DO THIS. I HAVE TALKED TO OTHER FOCUS OWNERS AND THEY ALL HAVE THE SAME PROBLEM. SOMEONE HAS TO DO SOMETHING TO FORD TO HAVE THEM FIX THE TRANSMISSIONS BEFORE A DEATH OCCURS. NOT ONLY DO THE DEALERSHIPS NOT KNOW HOW TO FIX THE PROBLEMS THEY ARE SAYING NOTHING IS WRONG. PLEASE HELP US CONSUMERS WHO HAVE BEEN THE VICTIMS OF FORDS NEW TRANSMISSION. FORD HAS NOT FIXED THIS PROBLEM WHICH WAS REPORTED IN 2012...IT IS NOW 2016!!!

02/11/2016
Components: ELECTRICAL SYSTEM,FUEL/PROPULSION SYSTEM
Incident Date: 01/03/2016
Crash: No
Fire: No
Vehicle Identification Number: 1FADP3F24DL******
Summary

THIS VEHICLE EXHIBITS THE SAME PROBLEM AS DESCRIBED IN NHTSA CAMPAIGN # 15V813000, RECALL# 14S17- S1. I CONTACTED FORD WHO STATED THAT THIS VEHICLE IS NOT COVERED UNDER THE RECALL, EVEN THOUGH IT WAS MANUFACTURER DURING THE DATES COVERED BY THE RECALL. THIS VEHICLE HAS HESITATED AND ALMOST STALLED WHILE ENTERING HIGH SPEED TRAFFIC ON SEVERAL OCCASIONS AND WITH INCREASING FREQUENCY, NEARLY CAUSING AN ACCIDENT. I WOULD LIKE THIS VEHICLE ADDED TO THE LIST OF VEHICLES BEING RECALLED FOR REPAIRS BEFORE BODILY INJURY OR DEATH OCCURS BECAUSE OF THIS DEFECT

02/10/2016
Components: POWER TRAIN,VEHICLE SPEED CONTROL,ELECTRONIC STABILITY CONTROL
Incident Date: 12/06/2015
Crash: No
Fire: No
Vehicle Identification Number: 1FADP3F25DL******
Summary

CAR MAKES NOISE. CAR SLUGGISH WHEN I GIVE GASOLINE. WENT TO DEALER ABOUT 5 TIMES BEFORE DEALER DECIDED I HAD TRANSMISSION PROBLEM. DEALER TOLD ME WOULD ONLY REPAIR TRANSMISSION. WAITED FOR PART. WENT BACK TO DEALER TO SAY CAR ALMOST STALLED. WAS APPLYING BRAKES AT THE TIME ON HIGHWAY. OUT OF CONCERN FOR CONDITION CAR WAS IN, HAD CAR ON CRUISE CONTROL TO LIMIT SUDDEN APPLICATION OF GAS OR BRAKE. WAS ON ROAD FOR ABOUT 20 MINUTES ON HIGHWAY. I WORRIED CAR WOULD STALL AND CAUSE ACCIDENT. DEALER LATER SAID MACHINE REVIEW OF MY CAR SAYS IT WAS DRIVABLE. ADVISED DEALER IF IT ALMOST STALLS, IT MAY STALL. DEALER SAID: I WILL HAVE TO WAIT FOR PART. IT HAS BEEN OVER 2 MONTHS, PART NOT AT DEALER. LATEST IS THAT FORD CORPORATION ADVISED ME PART WAS SENT 8 DAYS AGO. DEALER DOES NOT HAVE PART. LAST 3 DAYS DEALER DOES NOT CALL BACK AFTER I LEFT MESSAGES TO TELL ME STATUS OF PART. CAR IS UNSAFE TO DRIVE, NEED TO DRIVE LONG DISTANCE, BUT I DO NOT WANT TO RISK IT. WAITED FOR PART SINCE 12/6/2015. DANGEROUS HIGHWAY INCIDENT WAS 1/1/2016

02/10/2016
Components: POWER TRAIN
Incident Date: 11/09/2015
Crash: No
Fire: No
Vehicle Identification Number: 1FADP3F27DL******
Summary

THE CAR SHUDDERS - AND IS WORSENING AND WILL SOON BE INOPERABLE - VERY DANGEROUS. TOOK TO DEALER AND THEY SAID IT NEEDS A NEW CLUTCH BUT IT WOULD BE 3 MONTHS OR LONGER AS THEY ARE OUT OF STOCK. FORD ISSUED AN FSA AND THAT IS 14M01. DO THEY EXPECT ME NOT TO DRIVE THE CAR FOR 3 MONTHS.

02/09/2016
Components: STEERING
Incident Date: 02/09/2016
Crash: No
Fire: No
Vehicle Identification Number: 1FADP3F28DL******
Summary

I WAS DRIVING AND THE STEERING GOT HARD, SO I KEPT DRIVING IT TO WORK. IT SAID SOMETHING ABOUT STEERING FAULT. I STEPPED INTO A PLACE TO GET COFFEE, AND THEN TURNED MY CAR ON AND THE SCREEN SAID POWER LOSS. I CANNOT BELIEVE THIS IS HAPPENING WITH 60K ON IT... ITS ONLY A 2013..

02/08/2016
Components: STEERING
Incident Date: 02/02/2016
Crash: No
Fire: No
Vehicle Identification Number: 1FADP3F20DL******
Summary

WHILE DRIVING THE STEERING STOPS WORKING, UNABLE TO TURN RIGHT OR LEFT. I WAS TURNING RIGHT AT A CORNER AND STEERING COMPLETELY STOPPED WORKING. TRAFFIC STOPPED BECAUSE OF THIS AND THIS COULD'VE CAUSED AN ACCIDENT.

02/05/2016
Components: POWER TRAIN
Incident Date: 01/16/2016
Crash: No
Fire: No
Vehicle Identification Number: 1FADP3F27DL******
Summary

I HAVE A 2013 FORD FOCUS AND HAD TO HAVE A TRANSMISSION MODULE REPLACEMENT DUE TO THE CAR INTERMITTENTLY, AND WITH INCREASING REGULARITY, REFUSING TO START. I WAS FORTUNATE ENOUGH TO BE IN A SAFE PARKING LOT WHEN THIS STARTED HAPPENING. IN THE DEAD OF WINTER THIS CAN BE A REAL PROBLEM, AND DEPENDING ON TRAFFIC CONDITIONS IT COULD HAVE BEEN A LOT WORSE. I AM MAINLY FILING THIS BECAUSE THE MECHANIC WHO FIXED MY CAR SAID THAT HE HAD TO GO PRETTY FAR AFIELD TO FIND A NEW MODULE BECAUSE THE AREA WAS (GASTON COUNTY, NC) WAS OUT OF THEM DUE TO THE FREQUENCY OF PROBLEMS WITH SIMILAR FORD MODELS.

02/02/2016
Components: STEERING
Incident Date: 01/30/2016
Crash: No
Fire: No
Vehicle Identification Number: 1FADP3F21DL******
Summary

ELECTRONIC POWER STEERING ASSIST FAILURE. ELECTRONIC POWER STEERING FAILED WHILE VEHICLE WAS IN MOTION ON CITY STREETS WHILE TURNING.

02/02/2016
Components: POWER TRAIN
Incident Date: 02/02/2016
Crash: No
Fire: No
Vehicle Identification Number: 1FADP3F24DL******
Summary

I HAVE FORD FOCUS FOR 2 YEARS FROM THE FIRST WEEK ON DRIVING THERE IS VIBRATING FEELING AND GRINDING SOUNDS COMING FROM THE ENGINE. WHEN AM AT THE STOP LIGHT OR IN TRAFFIC WHEN MOVING HE VIBRATION FELT AS IF THE ENGINE IS GOING FALL OUT THE CAR. I TAKE IT TO THE DEALER TO HAVE A SERVICE DONE ON IT AND I WAS TOLD THAT THERE IS A RECALL ON THE TRANSMISSION MODULE PROGRAMMING. A DAY LATER THERE IS A POP UP ON MY DASHBOARD - TRANSMISSION FAULT AND ITS DRIVING TERRIBLY. HIGH COMPRESSION SOUND COMING FROM THE ENGINE AND IT SLOW DOWN COMPLETELY IN TRAFFIC. I THINK THIS IS AT RISK FOR AN ACCIDENT WHERE DRIVERS BEHIND ME AND MY SAFETY . FORD SHOULD REALLY CONSIDER THE RECALL ON THESE CARS

01/29/2016
Components: FUEL/PROPULSION SYSTEM
Incident Date: 01/26/2016
Crash: No
Fire: No
Summary

TL* THE CONTACT OWNS A 2013 FORD FOCUS. WHILE DRIVING AT ANY SPEED, THE VEHICLE SHUT OFF. THE CONTACT PLACED THE GEAR IN NEUTRAL AND RESTARTED THE VEHICLE AFTER THREE ATTEMPTS. THE CHECK ENGINE LIGHT ILLUMINATED. THE VEHICLE WAS TAKEN TO A LOCAL DEALER WHERE IT WAS DIAGNOSED THAT THE PURGE CANISTER VALVE WAS DEFECTIVE AND CAUSED THE FUEL TANK TO COLLAPSE. THE DEALER STATED THAT THE DEFECTIVE PART WAS NOT COVERED UNDER WARRANTY. THE MANUFACTURER STATED THAT THE PART WAS NOT RECALLED. THE VEHICLE WAS NOT REPAIRED. THE VIN WAS UNKNOWN. THE FAILURE MILEAGE WAS 59,916.

01/26/2016
Components: ENGINE
Incident Date: 12/01/2015
Crash: No
Fire: No
Vehicle Identification Number: 1FADP3F23DL******
Summary

WHEN I STOP AT STOP LIGHTS THE ENGINE VIBRATES AND STOPS WHEN I COME TO A STOP AT TIMES. ALSO THE ENGINE VIBRATES WHEN I CONTINUE TO DRIVE AND ALSO SOMETIMES THE ENGINE CUTS OFF WHILE DRIVING. THIS IS REALLY DANGEROUS AND CAN ALSO RESULT IN A CRASH. I JUST WANT FORD DO A RECALL AND FIX EVERYBODY'S CARS SO IT WANT BE FATALITY.

01/23/2016
Components: POWER TRAIN
Incident Date: 01/22/2016
Crash: No
Fire: No
Vehicle Identification Number: 1FADP3F27DL******
Summary

WHILE DRIVING ON THE FREEWAY AT 65 MPH THE AUTOMATIC TRANSMISSION COMPLETELY DISENGAGED WITH A LOSS OF CONTROL CAUSING IMMEDIATE SLOWDOWN. UNABLE TO RE-ENGAGE THE TRANSMISSION. BARELY AVOIDING MULTIPLE CAR ACCIDENT. THERE HAS BEEN SEVERAL RECALLS BY THE MANUFACTURER REGARDING TRANSMISSION PROBLEMS.

01/23/2016
Components: STRUCTURE
Incident Date: 01/21/2016
Crash: No
Fire: No
Vehicle Identification Number: 1FADP3F28DL******
Summary

DRIVER'S SIDE FRONT DOOR COME OPEN DRIVING DOWN THE STREET BY ITSELF!!!

01/21/2016
Components: STRUCTURE
Incident Date: 01/19/2016
Crash: No
Fire: No
Vehicle Identification Number: 1FADP3F27DL******
Summary

TRUNK OPENS RANDOMLY WHILE DRIVING. NO BUTTONS ARE PUSHED, OPENS ON ITS OWN WHILE MOVING, EVEN AT SPEEDS OF 65MPH. THIS IS A RECURRING ISSUE THAT HAS BEEN GOING ON FOR 2 MONTHS, AND HAS BEEN REPORTED TO THE AUTO DEALER (BOB HURLEY FORD IN TULSA, OKLAHOMA. CURRENTLY HAS 86,000 MILES ON VEHICLE, PURCHASED NEW. WILL PUT THE LAST DATE IT HAS HAPPENED, BECAUSE THIS IS NOT A ONE TIME ISSUE.

01/20/2016
Components: STRUCTURE
Incident Date: 01/13/2016
Crash: No
Fire: No
Vehicle Identification Number: 1FADP3F24DL******
Summary

DOOR LATCH FAULTY AND FLIES OPEN WHEN DRIVING.

01/20/2016
Components: ELECTRICAL SYSTEM,ENGINE
Incident Date: 01/15/2016
Crash: No
Fire: No
Vehicle Identification Number: 1FADP3N24DL******
Summary

DRIVING IN RUSH HOUR TRAFFIC ON INTERSTATE 96 NEAR MILFORD MILE MARKER 175, PASSING IN THE LEFT LANE ABOUT 75 MPH THE ENGINE DIED AND THE ENGINE FAULT LIGHT CAME ON, SO I PULLED OVER TO THE LEFT SIDE SHOULDER, COULD NOT RESTART, HAD TOW TRUCK TAKE TO NEAREST FORD DEALERSHIP TO TROUBLESHOOT, 3 DAYS LATER WAS INFORMED THAT THE ENGINE WIRING HARNESS HAD RUBBED THRU ON SOMETHING AND SHORTED OUT. THE CRANK POSITION SENSOR WAS BAD, TOTAL REPAIRS 700.00 FOR WIRING REPAIRS AND PARTS. THIS CAR HAS BEEN DEALER MAINTAINED SINCE NEW HAVE ALL RECEIPTS, NOT COVERED UNDER WARRANTY.

01/20/2016
Components: STRUCTURE
Incident Date: 01/20/2016
Crash: No
Fire: No
Summary

THE TRUNK DOESN'T REMAIN CLOSED. THIS HAS BEEN OCCURRING FOR ALMOST A YEAR. WHILE THE VEHICLE IS IN MOTION, THE TRUNK WILL RANDOMLY OPEN. IT DOESN'T MATTER WHAT TYPE OF ROAD I'M TRAVELING ON, I.E. RESIDENTIAL STREETS, MAJOR STREETS, THE FREEWAYS. I HAVE REMOVED ALL ITEMS FROM THE TRUNK AND THE PROBLEMS CONTINUES TO PERSIST. THE CAR DEALER HAS NOT DEEMED THE TRUNK LATCH AS DEFECTIVE AS THEY FIND NOTHING WRONG WITH IT. THIS IS A SERIOUS SAFETY HAZARD AS THERE IS NO WARNING WHEN THE TRUNK WILL POP OPEN.

01/12/2016
Components: POWER TRAIN
Incident Date: 05/01/2014
Crash: No
Fire: No
Vehicle Identification Number: 1FADP3F24DL******
Summary

THE TRANSMISSION JUMPS AND SLIPS AND ON LONGER TRIPS IT GETS TO A POINT WHERE THE CAR IS NOT SAFE TO DRIVE WHEN YOU TRY TO START MOVING IT WILL BOGG DOWN AND THEN IT WILL TAKE OFF AND JUMP SHUTTER WE TOOK IT BACK TO THE DEALER AND THEY DID REBUILD THE TRANS IT RUN OK FOR ABOUT A MONTH AND THE PROBLEM RETURNED WE TOOK IT BACK TO THE DEALER AND NOW THEY SAY THIS IS NORMAL FOR THIS CAR I CAN'T SEE HOW THIS CAN BE SAFE OR NORMAL TO DRIVE A CAR THAT JUMPS SHUTTERS AND WHEN YOU START OUT MOVING YOU CAN'T TELL IF IT'S GOING TO NOSE OVER AND SIT OR TAKE OFF MY WIFE IS SCARED TO EVEN DRIVE THIS CAR ANY MORE AND ALL FORD SAYS IS THIS IS NORMAL I HAVE TALKED TO SOME OTHER FOCUS OWNERS AND MOST OF THEM SAY THE SAME THING THAT THIS TRANSMISSION IS NOT SAFE TO DRIVE AND THEY ALL HAVE THE SAME ISSUE

01/12/2016
Components: VEHICLE SPEED CONTROL
Incident Date: 01/09/2016
Crash: No
Fire: No
Vehicle Identification Number: 1FADP3K2XDL******
Summary

MAY 0F 2015 ON A HIGHWAY CAR LOST POWER EVEN THOUGH I DID NOT TAKE MY FOOT OFF ACCELERATOR THEN IT BUCKED BACK AND FORTH AS I MADE MY WAY TO BREAKDOWN LANE TOOK IT TO FORD SERVICE AND NO INCIDENT WAS REPORTED IN COMPUTER. CAR HAD GIVEN ME THE MESSAGE "ENGINE FAULT SERVICE NOW!". THIS HAS SINCE HAPPENED IN SEPT., OCTOBER 2 TIMES, DECEMBER AND NOW JANUARY 2016. FORD HAS REFUSED ANY ACTION OR COMPENSATION. DANGEROUS SITUATION AS CAR SLOWS RIGHT DOWN AND COULD CAUSE BAD ACCIDENT. I HAVE 2 LITTLE CHILDREN. DEALERSHIP STATES NOW THAT ITS THE TRANSMISSION CONTROL MODULE. I HAVE RESEARCHED FORD FOCUS AND IT APPEARS THERE A HUNDREDS IF NOT THOUSANDS OR PROBLEMS WITH THIS VEHICLE AND IT SHOULD BE RECALLED.

01/08/2016
Components: ELECTRICAL SYSTEM
Incident Date: 01/08/2016
Crash: No
Fire: No
Vehicle Identification Number: 1FADP3F22DL******
Summary

TL* THE CONTACT OWNS A 2013 FORD FOCUS. THE CONTACT STATED THAT WHILE DRIVING AT APPROXIMATELY 70 MPH, THE ELECTRICAL SYSTEM FAILED. IN ADDITION, THE CONTACT STATED THAT THE HEADLIGHTS BECAME INOPERABLE AND FLICKERED ON AND OFF. THE CONTACT ALSO MENTIONED THAT AFTER THE VEHICLE WAS TURNED OFF, THE RADIO AND RUNNING LIGHTS REMAINED ON FOR ANOTHER FIFTEEN MINUTES. THE VEHICLE EVENTUALLY TURNED COMPLETELY OFF. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS UNKNOWN.

01/06/2016
Components: ENGINE
Incident Date: 10/05/2015
Crash: No
Fire: No
Vehicle Identification Number: 1FADP3K29DL******
Summary

I AM NOT AN EXPERT SO HAVE NO IDEA WHAT MAY BE CAUSING THE PROBLEM. I PURCHASED CAR IN LATE SEPTEMBER 2015. EARLY ON I NOTICED THAT WHEN STARTING FROM A STOP IT FELT LIKE THE ENGINE WAS GOING TO STALL. VERY ROUGH RUNNING AT SLOW SPEEDS SUCH AS IN HEAVY TRAFFIC. MY DRIVEWAY IS AT BLIND CURVE OF A HIGH SPEED 4-LANE ROAD. TO SAY I AM NERVOUS PULLING OUT WOULD BE AN UNDERSTATEMENT. I WANT TO MOVE AND FAST. SINCE I MAY NOT ALWAYS BE ABLE TO SEE WHAT'S COMING, I HAVE ALWAYS DEPENDED PARTLY ON MY HEARING AS I PULL OUT BUT DURING COLD WEATHER, IN ADDITION TO ROUGH RUNNING ENGINE, THE DRIVER'S WINDOW DOES NOT WORK UNTIL THE TEMPERATURE RISES (ALL OTHER WINDOWS WORK FINE). FORD DEALER IN WAYNESVILLE NC SUPPOSEDLY REPAIRED THE PROBLEM UNDER WARRANTY BEFORE I SIGNED PAPERS ON THE PURCHASE AT WAYNESVILLE CHEVROLET. I BELIEVE IT WAS 10/5 BEFORE I ACTUALLY HAD POSSESSION OF THE CAR.

01/05/2016
Components: POWER TRAIN
Incident Date: 11/27/2015
Crash: No
Fire: No
Vehicle Identification Number: 1FAHP3F27CL******
Summary

TL

12/31/2015
Components: ELECTRICAL SYSTEM,VEHICLE SPEED CONTROL
Incident Date: 12/24/2015
Crash: No
Fire: No
Vehicle Identification Number: 1FADP3F27DL******
Summary

LOST POWER AFTER STOPPING AT A STOP SIGN. COULD NOT START THE CAR AGAIN AFTER SHUTTING IT OFF. AFTER SEVERAL ATTEMPTS AND SOME WAITING, IT RESTARTED, GOT AROUND THE CORNER AND DIED AGAIN. AFTER HAVING IT TOWED TO FORD AND BEING TOLD NOTHING WAS WRONG WITH IT, DROVE 2 HOURS AWAY AND ON THE RETURN TRIP THE NEXT DAY, LOST POWER ON AN ON RAMP. AGAIN, COULD NOT START THE CAR AFTER SHUTTING IT OFF. EVENTUALLY GOT STARTED AND BARELY MADE MY WAY TO THE NEXT (MOSTLY UNUSED) EXIT.

12/29/2015
Components: POWER TRAIN,VEHICLE SPEED CONTROL,ENGINE
Incident Date: 07/13/2015
Crash: No
Fire: No
Vehicle Identification Number: 1FADP3F26DL******
Summary

TL* THE CONTACT OWNS A 2013 FORD FOCUS. THE CONTACT STATED THAT WHILE DRIVING AT VARIOUS SPEEDS, THE ENGINE STALLED WITHOUT WARNING. THE CONTACT ALSO MENTIONED THAT THE GEAR FAILED TO REVERSE THE VEHICLE INTERMITTENTLY. THE CONTACT ALSO STATED THAT WHILE ATTEMPTING TO ACCELERATE, THE VEHICLE HESITATED. THE FAILURES WAS PERSISTENT. THE VEHICLE WAS TAKEN TO A DEALER WHERE IT WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED ABOUT THE FAILURE. THE FAILURE MILEAGE WAS APPROXIMATELY 60,000.

12/22/2015
Components: POWER TRAIN
Incident Date: 12/22/2015
Crash: No
Fire: No
Vehicle Identification Number: 1FADP3F26DL******
Summary

SINCE PURCHASE I HAVE NOTICED A SHUTTERING OR HESITATION WITH MY TRANSMISSION. I HAVE SEARCHED ONLINE AND NOTICED MANY PEOPLE HAVE HAD THE SAME ISSUE. WHEN I PURCHASED MY CAR I ALSO BOUGHT ADDITIONAL WARRANTY, IN WHICH MY DEALERSHIP SAYS WILL COVER THE FAULTY PART IN MY TRANSMISSION. IF I DO NOT USE THE WARRANTY I RECEIVE MY MONEY BACK. I DO NOT BELIEVE I SHOULD HAVE TO PAY FOR A PART THAT MANY PEOPLE DEEM FAULTY. THE SELLING POINT AT THE DEALERSHIP WAS THE POWERSHIFT AND PART OF THE REASON I PAID THE AMOUNT I DID. I AM NOT HAPPY PEOPLE ALL OVER THE COUNTRY HAVE THIS ISSUE AND ARE EXPECTED TO PAY TO FIX IT.

12/22/2015
Components: POWER TRAIN,ELECTRICAL SYSTEM,ELECTRONIC STABILITY CONTROL
Incident Date: 05/28/2014
Crash: No
Fire: No
Vehicle Identification Number: 1FADP3F21DL******
Summary

I'VE HAD THE TRANSMISSION REDONE TWICE ONE AT 58K THE PROBLEM STARTED AT 31K AND AGAIN AT 86K TWO WEEKS LATER THE SAME SURGING, JOLTING, LOSS OF POWER IS STILL HAPPENING. FORD MOTOR CO. AND DEALERS ARE HORRIBLE TO DEAL WITH. FORD MOTOR CO. WON'T RESPOND THEY TAKE MESSAGES IF YOU CAN ACTUALLY TALK TO SOMEONE. THERE ARE THOUSANDS OF THESE CARS WITH THIS TRANSMISSION WHICH IS CRAP. THEY NEED TO DISCONTINUE USE BECAUSE THE FIX IS NOT A FIX. SOMEONE NEEDS TO STOP FORD FROM PRODUCING UNSAFE CARS. ANY TIME I DRIVE THIS CARE THE JOLTS START AFTER SECOND GEAR THEN IT DOESN' CHANGE GEARS CORRECTLY IT'S SLUGGISH THIS HAPPENS ON STREETS AND HIGHWAYS OR WHEN SLOWING DOWN AND ATTEMPTING TO SPEED UP IT HAS VERY LITTLE POWER AND I END UP WASTING A LOT OF GAS SO THE MPG'S AREN'T CORRECT IN RATING. VEHICLE HEALTH REPORT IN SYN IS A JOKE, IT WILL TELL YOU YOUR BREAKS ARE OK AND THEY AREN'T. IT GOES THROUGH A QUART OF OIL EVERY 6 K MILES. NOW IT'S HARD TO START I JIGGLE THE KEY AND IT SOMETIMES STARTS THERE'S A LOUD CLICKING NOISE AND ALL THE LIGHTS AND ELECTRONICS FLICKER THEN IT FINALLY STARTS. DON'T BUY ANY FOCUS! I'VE SUBMITTED A PREVIOUS COMPLAIN NOT SURE IF THIS IS EVEN BEING READ...I HAVE ALL MY SERVICE RECORDS. DON'T HAVE A SCANNER IF YOU WANT TO SEE THEM. DEALERS INITIALLY TOLD ME SEVERAL TIMES I'M NOT "GIVING IT ENOUGH GAS" EVEN THOUGH THERE WAS ALREADY A RECALL ON THE TRANSMISSION AND I HAD 30K ON THE CARE.

12/22/2015
Components: POWER TRAIN,ELECTRICAL SYSTEM
Incident Date: 12/21/2015
Crash: No
Fire: No
Vehicle Identification Number: 1FADP3J26DL******
Summary

2013 FORD FOCUS, BOUGHT NEW, IN SHOP FIRST WEEK OF PURCHASE. TRANSMISSION SHUTTERING AND JERKING AS I PULL OUT IN TRAFFIC. ALSO DIES WHEN IN REVERSE. BROUGHT TO DEALERSHIP AND THEY SAY ITS NORMAL. ITS NOT NORMAL TO BE OUT IN ON COMING TRAFFIC AND NOT ABLE TO MOVE AND KIDS ARE SCREAMING "GO MOM GO. WE ARE GOING TO GET HIT." NOT NORMAL. ALSO SOFTWARE PROBLEM. RADIO WON'T TURN ON, PHONE CELL PHONE WONT DO ANYTHING UNTIL I PULL OVER AND SHUT OFF ENGINE. THEN IT RESETS. THIS CAR HAS BEEN IN SHOP MANY TIMES FOR SAME ISSUES AND THEY ALWAYS SAY ITS FIXED NOW. BUT SAME ISSUES OVER AND OVER AGAIN. BEEN IN SHOP TOO MANY TIME TO COUNT. NOW CAR IS OUT OF WARRANTY AND BEGIN REPAIRED UNDER EXTENDED WARRANTY. WHEN EXTENDED WARRANTY IS OUT I WILL HAVE TO PAY OUT OF POCKET. THIS HAS BEEN BY FAR THE WORST VEHICLE IN HISTORY.

12/21/2015
Components: POWER TRAIN
Incident Date: 12/13/2014
Crash: No
Fire: No
Vehicle Identification Number: 1FADP3F23DL******
Summary

TL* THE CONTACT OWNS A 2013 FORD FOCUS. WHILE ATTEMPTING TO ACCELERATE, THE VEHICLE HESITATED TO ACCELERATE WITHOUT WARNING. THE VEHICLE WAS TAKEN TO THE DEALER WHERE IT WAS DIAGNOSED THAT AN UNKNOWN PART RELATED TO THE TRANSMISSION NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE VIN WAS NOT INCLUDED IN NHTSA CAMPAIGN NUMBER: 14V495000 (ELECTRICAL SYSTEM). THE FAILURE MILEAGE WAS 48,000.

12/21/2015
Components: POWER TRAIN,ELECTRICAL SYSTEM
Incident Date: 11/28/2014
Crash: No
Fire: No
Vehicle Identification Number: 1FADP3F29DL******
Summary

TL* THE CONTACT OWNS A 2013 FORD FOCUS. THE CONTACT STATED THAT WHILE AT A COMPLETE STOP AND DEPRESSING THE ACCELERATOR PEDAL, ATTEMPTING TO ACCELERATE, THE VEHICLE WOULD SHUDDER AND HESITATE TO PICK UP SPEED. THE VEHICLE WAS TAKEN TO THE DEALER WHERE IT WAS DIAGNOSED THAT THE CLUTCH OF THE VEHICLE HAD FAILED AND NEEDED TO BE REPLACED. THE VEHICLE WAS REPAIRED, HOWEVER THE FAILURE RECURRED. THE CONTACT STATED THAT THE VEHICLE WAS TAKEN BACK TO THE DEALER THREE SEPARATE OCCASIONS AFTER THE INITIAL REPAIR, TO HAVE THE SOFTWARE UPDATED; BUT THE FAILURE RECURRED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS 25,000.

12/15/2015
Components: POWER TRAIN
Incident Date: 12/12/2015
Crash: No
Fire: No
Vehicle Identification Number: 1FAHP3K21CL******
Summary

I WAS DRIVING DOWN HWY 144 ON FLAT GROUND AND A NOTIFICATION CAN NOT DRIVE UP HILL CAME ACROSS THE SCREEN AND THEN CAR JUST STOPPED NO LONGER MOVED EVEN THOUGH FOOT WAS ON THE GAS.. SO I PUT IT IN PARK AND KILLED THE ENGINE AND TRIED TO RESTART IT AND IT DID NOTHING .. MIND YOU I'M STILL IN THE MIDDLE OF HWY 144 IN GRANBURY TX BEING HONKED AT AND FLIPPED OFF BY THE PEOPLE WHO HAD TO SLAM ON THEIR BREAKS TO KEEP FROM HITTING ME. 3 MEN AND A WOMAN FINALLY STOPPED AND HELPED PUSH ME AND AND MY 9 YR OLD DAUGHTER OUT OF THE MIDDLE OF THE HWY .. AFTER 3 HOURS OF TRYN TO GET MY CAR TO START I HAD IT TOWED TO THE FORD HOUSE IN GRANBURY THEY WERE CLOSED SO THE CAR SAT THERE FOR 2 DAYS AND WHEN THEY GOT IN IT , IT STARTED RIGHT UP AND THEY DROVE IT SO THEY ARE TELLING ME NOTHING IS WRONG WITH IT.

12/15/2015
Components: POWER TRAIN
Incident Date: 12/15/2015
Crash: No
Fire: No
Vehicle Identification Number: 1FADP3K28DL******
Summary

HAVE BEEN HAVING TRANSMISSION PROBLEMS WITH 2013 FORD FOCUS. ABOUT 6 MONTHS AFTER PURCHASE A RATTLING NOISE EMERGED, THIS DEVELOPED INTO A SEVERE GRINDING WHICH SHAKES/JERKS THE ENTIRE CAR. FIRST VISIT TO DEALER FOR SERVICE I WAS TOLD I NEED TO LEARN TO DRIVE THE CAR AND EVERYTHING WAS WITHIN FORD SPECIFICATIONS. THAT SAID THEY REPROGRAMMED THINGS AND ALSO SAID THERE WAS A MINOR LEAK AND A PART NEEDED TO BE REPLACED. THIS PART WAS BACK ORDERED AND WAS TOLD THEY'D CONTACT ME WHEN IT WAS IN. AFTER NOT HEARING BACK TOOK CAR IN FOR SIMILAR PROBLEMS, AGAIN TOLD EVERYTHING WITHIN FORD SPECIFICATIONS, REPROGRAMMED AGAIN AND SAID NO PARTS NEEDED TO BE REPLACED. GRINDING PROGRESSED TO A POINT WHERE CAR WOULD LUG BACK AND THEN JERK FORWARD WHEN SWITCHING LOWER GEARS (FEELS LIKE IT DOESN'T CATCH). TOOK CAR IN FOR TRANSMISSION 11/2015, REPROGRAMMED AND TOLD CLUTCH NEEDS TO BE REPLACED BUT PARTS BACK ORDERED. CONTACTED DEALER TODAY (4 WEEKS LATER) TO FIND PARTS BACKORDERED ANOTHER 6-8 WEEKS.

12/10/2015
Components: POWER TRAIN
Incident Date: 09/29/2013
Crash: No
Fire: No
Vehicle Identification Number: 1FADP3F28DL******
Summary

CAR WILL SLIP CHANGING GEARS WHEN ACCELERATING CAUSING A PAUSE/JERK THAT COULD POTENTIALLY LEAD TO AN ACCIDENT. THIS HAS HAPPENED ON MANY OCCASIONS WHEN MERGING INTO TRAFFIC OR MAKING A TURN. WE HAVE TAKEN THE CAR IN FOR SERVICE 5 TIMES THIS PAST YEAR. TWICE THEY HAVE REPLACED THE CLUTCH AND 3 TIMES DID AN UPDATE. EACH TIME TELLING US TO GIVE IT 500-1000 MILES TO SETTLE IN. IT ONLY TAKES ONE TIME FOR SOMETHING TO HAPPEN. LOOKING AT PAPERWORK AND FOUND OUT THE CLUTCH WAS REPLACED A COUPLE OF MONTHS BEFORE PURCHASE DUE TO THE SAME PROBLEM. WE ARE THE SECOND OWNERS AND SINCE BUYING IT "USED" (10,000+) WE CANNOT FILE LEMON LAW.

12/08/2015
Components: ENGINE
Incident Date: 11/26/2015
Crash: No
Fire: No
Vehicle Identification Number: 1FADP3F26DL******
Summary

THE CAR JUST STOPPED IN THE MIDDLE OF THE ROAD. IT DID NOT START AGAIN. I HAD TO BE TOWED. THE CAR WAS IN MOTION AND IT JUST STALLED AND DID NOT START UP AGAIN. IT WAS ON A BUSY STREET. THOUGHT MAYBE IT WAS THE TRANSMISSION SLIPPING, IT WAS VERY SCARY AS THERE WERE A LOT OF CARS ON THE ROAD SINCE I TEAS THANKSGIVING DAY.

12/05/2015
Components: POWER TRAIN
Incident Date: 11/15/2015
Crash: No
Fire: No
Vehicle Identification Number: 1FADP3F24DL******
Summary

THIS IS A CONTINUING PROBLEM WITH THE DPS6 CLUTCH/TRANSMISSION. VEHICLE WILL LAUNCH IN AND OUT OF GEAR WHILE STANDING OR MOVING. CLUTCH WILL ENGAGE AND DISENGAGE AT WILL. VEHICLE WILL HAVE COMPLETE LOSS OF POWER STARTING OUT FROM A STOP RESULTING IN SEVERAL NEAR MISSES. CLUTCH WILL SHUDDER AT PULL OUT AND BETWEEN GEARS AND YOU NEVER KNOW IF IT WILL ENGAGE OR NOT. THIS IS BY FAR THE MOST DANGEROUS CAR I HAVE EVER OWNED. YOU NEVER FEEL SAFE AND EVERY TRIP COULD BE YOUR LAST. FORD HAS BEEN SUED OVER THIS(AND LOST) AND STILL WILL NOT ISSUE A RECALL ON THESE CARS. EVERY VEHICLE WITH THIS CLUTCH/TRANSMISSION CAN BE FIXED...FORD HAS THE NEW CLUTCH/TRANSMISSION, WE JUST NEED THEM TO STEP UP AND DO THE RIGHT THING AND RECALL/REPURCHASE THESE DEATH TRAPS.

12/03/2015
Components: POWER TRAIN,FUEL/PROPULSION SYSTEM
Incident Date: 04/01/2014
Crash: No
Fire: No
Vehicle Identification Number: 1FADP3K29DL******
Summary

TRANSMISSION ISSUES: CLUTCH REPAIRS X3 (DROVE OFF LOT WITH ISSUES. MY MISTAKE. I KNEW SOMETHING WAS WRONG WITH IT DURING TEST DRIVE, WAS REASSURED IT WAS NEW TECHNOLOGY.) 1 CLEANING, 1 REPLACING OF PARTS, THEN TRANSMISSION CONTROL MODULE WENT OUT WHILE IN MOTION ON CITY STREET, GOING FORWARD 25+ MPH, QUIT COMPLETELY. HAD TOWED. RAN OUT OF GAS (IN MOTION ON A HIGHWAY, 65 + MPH) WHILE MONITOR NOTED 150 TO EMPTY, FOUND TO BE VALVE PRESSURE MANAGEMENT SYSTEM FAILURE, RESULTING IN GAS TANK REPLACEMENT

11/25/2015
Components: POWER TRAIN
Incident Date: 11/05/2015
Crash: No
Fire: No
Vehicle Identification Number: 1FADP3E23DL******
Summary

I PURCHASED THE VEHICLE AT THE FORD DEALERSHIP IN COLUMBUS GA IN SEPTEMBER OF 2014. I HAVE NEVER OWNED A FORD BEFORE. BUT DOING THE TEST DRIVE THE CAR WOULD ROLL BACK ON HILLS, AND IT ALSO DID IT AFTER PARKING WITH THE CAR IN GEAR AND SWITCHED OFF. THE SALESMAN EXPLAINED THAT IT WAS NORMAL FOR THE CAR TO ROLL BACK AND WE SHOULD ALWAYS USE THE PARK BRAKE, ON TAKE OFF THE CARS TRANSMISSION WOULD SLIP AND WAS SLOW TO CHANGE GEARS HE SAID IT WAS NORMAL WITH ALL SMALL CARS. WE PURCHASED THE CAR WITH JUST OVER 19000 MILES ON IT. THREE MONTHS LATER I CALLED THE SERVICE SHOP ABOUT IT BECAUSE THE CAR STARTED SLIPPING AT THE TRANSMISSION AND WE FOUND OUT THERE WERE ELECTRICAL RECALLS ON THE CAR AND WARRANTY CALL BACKS ABOUT THE TRANSMISSION. AFTER NOT GETTING A CALL BACK BECAUSE THEY WERE BACKED UP. I CALL BACK TWO WEEKS AGO AND TOLD THEM THAT THE CAR STALLED WITH ME AND MY GRANDKIDS WERE SITTING IN THE BACK. CARS HAD TO RUN OFF THE SIDE OF THE ROAD TO AVOID HITTING US FROM BEHIND RUNNING AT 50 MPH PLUS THIS WAS VERY SCARY. I WAS TOLD THAT FORD WANTED ALL CARS WITH THAT PROBLEM BROUGHT IN FOR SERVICE RIGHT AWAY, THEN L WAS TOLD IT WOULD BE AFTER DECEMBER 2015 BEFORE THEY COULD GET TO ME BECAUSE THEY WERE ALREADY BACKED UP ON CARS WITH THOSE PROBLEMS. WERE ARE PAYING FOR A CAR THAT HAS BEEN SITTING. WE HAVE HAD THE CAR FOR OVER A YEAR AND DRIVEN IT ONLY 6000 MILES BECAUSE IT IS TO DANGEROUS TO DRIVE THE CAR DROPS FROM 65 MPH TO 15 ON THE FREEWAY WITH CARS RUNNING AT HIGHER SPEEDS AROUND YOU THEY CALLED ME BACK AFTER I INFORMED THEM OF THIS . AFTER ONCE AGAIN NOT HEARING FROM THEM FOR TWO WEEKS I CALLED AND WAS GIVEN AND APPOINTMENT FOR 8:30 AM THE FOLLOWING MORNING. WHEN THE TRANSMISSION STALLS AT 60 MPH THE ENGINE LIGHT COMES ON . I WAS ALSO TOLD THEY DON'T HAVE A LOANER CAR AND IF ITS WHAT THAT THINK IS WRONG IT COULD TAKE A MONTH . GUESS I WILL BE PAYING FOR A RENTAL.

11/25/2015
Components: VEHICLE SPEED CONTROL,ENGINE
Incident Date: 11/21/2015
Crash: No
Fire: No
Vehicle Identification Number: 1FADP3F25DL******
Summary

CAR VIOLENTLY STUTTERS AND SHAKES ON ACCELERATION FROM A STOP OR AT LOW SPEEDS. NO ACCELERATION WHEN GOING UP A HILL. CAR WAS SERVICED, BUT THE PROBLEM WASN'T FIXED. PARTS ARE ON BACK ORDER. WHILE DRIVING THE CAR DIED AND A LIGHT SAYING THERE WAS A TRANSMISSION FAILURE CAME ON. THE ENTIRE TCM WAS REPLACED AFTER TOWING INTO THE DEALER. SHAKING ONLY GOT WORSE. NOW THE RPMS WILL JUMP AT HIGHWAY SPEEDS EVEN IN CRUISE CONTROL. PARTS STILL ON BACK ORDER. FORD SAYS THAT THIS IS "NORMAL" FOR THIS CAR AND THERE IS NO REAL FIX. THE ONLY FIX IS TO CONSTANTLY HAVE IT SERVICED BUT EVEN THAT DOESN'T FIX THE PROBLEM.

11/23/2015
Components: POWER TRAIN
Incident Date: 11/21/2015
Crash: No
Fire: No
Vehicle Identification Number: 1FADP3F20DL******
Summary

TL* THE CONTACT OWNS A 2013 FORD FOCUS. WHILE DRIVING APPROXIMATELY 25 MPH, THE VEHICLE STALLED AND LOST ALL POWER. THE VEHICLE WAS COASTED TO THE SIDE OF THE ROAD WHERE THE CONTACT WAITED A FEW MINUTES AND THEN RESTARTED THE VEHICLE. THE VEHICLE WAS TAKEN TO A LOCAL DEALER WHO DIAGNOSED AND RE-CALIBRATED THE TRANSMISSION. THE FAILURE RECURRED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS 29,000. UPDATED 2/4/16 *CN UPDATED 02/16/16*JB

11/23/2015
Components: POWER TRAIN
Incident Date: 11/19/2015
Crash: No
Fire: No
Vehicle Identification Number: 1FADP3J26DL******
Summary

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

11/20/2015
Components: POWER TRAIN
Incident Date: 11/10/2015
Crash: No
Fire: No
Vehicle Identification Number: 1FADP3F28DL******
Summary

PURCHASED 2013 FORD FOCUS 11/8/15 USED. 56K MILES. DROVE TWO DAYS THEN SHUTTERING PROBLEM WITH TRANSMISSION. BROUGHT CAR TO DEALER. DEALER WILL REPLACE CLUTCH. TAKES 4-6 WEEKS FOR PART. I AM CONCERNED THAT THIS WILL HAPPEN AGAIN. THE TRANSMISSION FAILED WHILE ACCELERATING ON TO HIGHWAY. THIS IS A MAJOR SAFETY ISSUE.

11/19/2015
Components: ENGINE
Incident Date: 11/19/2015
Crash: No
Fire: No
Vehicle Identification Number: 1FADP3F23DL******
Summary

TL* THE CONTACT OWNS A 2013 FORD FOCUS. WHILE DRIVING APPROXIMATELY 55 MPH, THE VEHICLE STALLED WITHOUT WARNING. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 67,000.

11/17/2015
Components: STRUCTURE
Incident Date: 11/17/2015
Crash: No
Fire: No
Vehicle Identification Number: 1FADP3K25DL******
Summary

ON TWO SEPARATE OCCASIONS, THE DRIVER SIDE REAR DOOR AND PASSENGER SIDE REAR DOOR OF MY 2013 FORD FOCUS HAVE SWUNG OPEN WHILST DRIVING DUE TO A FAULTY DOOR LATCH. IT OCCURS AFTER I HAVE CLOSED THE DOOR FULLY WITH NO HAZARD LIGHTS ON THE DASH TO WARN OF ANY PROBLEMS, SUCH AS THE DOOR AJAR MESSAGE. DUE TO THE FORCES OF TURNING THE VEHICLE AND OR SIMPLY DRIVING THE DOOR FLIES OPEN WITHOUT WARNING. THIS COULD POTENTIALLY HARM THE PASSENGERS IN MY VEHICLE. NOT TO MENTION OTHER VEHICLES OR PEDESTRIANS MY DOOR COULD HIT. THIS IS THE SECOND TIME THIS HAS HAPPENED, EACH TIME IT LEAVES MY VEHICLE IMMOBILE DUE TO THE DOOR CHRONICALLY REFUSING TO LATCH. THIS IS A TWO YEAR OLD VEHICLE. IT IS FRANKLY UNACCEPTABLE THAT THIS ABSURD A PROBLEM SHOULD PERSIST TO ENDANGER MYSELF, MY FAMILY AND OTHERS. I AM SEVERELY DISAPPOINTED WITH FORDS QUALITY, NOT TO MENTION UTTER LACK OF CONCERN FOR ITS CUSTOMERS SAFETY.

11/13/2015
Components: POWER TRAIN
Incident Date: 02/17/2015
Crash: No
Fire: No
Vehicle Identification Number: 1FADP3F23DL******
Summary

THE CAR STUTTERS VIOLENTLY WHEN TAKING OFF FROM A STOP, AND SOME TIMES STALLS. ALSO THE CAR WILL ON OCCASION GET STUCK IN FIRST GEAR. VERY DANGEROUS TO HAVE THE CAR STALL WHEN TRYING TO CROSS A BUSY STREET. BEEN INTO THE SHOP THREE TIMES STILL NO FIX, AND MY UNDERSTANDING IS THIS IS A RECALL AND THERE IS NO REAL FIX FOR THE PROBLEM

11/11/2015
Components: POWER TRAIN,ENGINE
Incident Date: 11/10/2015
Crash: No
Fire: No
Vehicle Identification Number: 1FADP3F22DL******
Summary

ON 10 NOV 15 AT 0900HRS I PICKED UP MY 2013 FORD FOCUS AFTER THE REPLACEMENT OF AN IGNITION COIL/SPARK PLUG AND THE REPROGRAMMING OF MY TRANSMISSION CONTROL MODULE (FORD RECALL 15B22). AT 0930HRS WHILE DRIVING NORTH ON HWY 295 AT ABOUT 40 MPH ON A STRAIGHT PORTION OF THE HIGHWAY, ALL MY WARNING LIGHTS TURNED ON AND I LOST ENGINE POWER. THE VEHICLE ALSO FELT AS IF IT SHIFTED INTO NEUTRAL. I HAD TO USE EMERGENCY DRIVING PROCEDURES TO PULL ONTO THE SHOULDER. I ATTEMPTED TO RESTART THE VEHICLE BUT THE STARTER DID NOT EVEN ATTEMPT TO TURN OVER. I CALLED FOR A WRECKER AND HAD THE VEHICLE TOWED BACK TO THE DEALERSHIP FOR CORRECTIVE ACTION. I HAVE NOT EXPERIENCED AM ENGINE OR TRANSMISSION FAILURE LIKE THIS IN THE PAST. I BELIEVE THAT IT MAY BE DUE TO THE REPROGRAMMING OF THE TRANSMISSION CONTROL MODULE. IT SHOULD BE NOTED THAT THE FORD FOCUS IN QUESTION IS A CANADIAN VERSION, WITH 62000KM/38000MILES TO DATE. I FELT COMPELLED TO REPORT THIS INCIDENT AS IT REQUIRED ME TO USE EMERGENCY DRIVING TECHNIQUES TO BRING THE VEHICLE TO A SAFE STOP (ALTHOUGH THE BRAKES CONTINUED TO FUNCTION). HAD I NOT BEEN TRAINED IN THOSE TECHNIQUES THE LIKELIHOOD OF A COLLISION WITH ANOTHER VEHICLE AT HIGH SPEEDS WOULD HAVE BEEN LIKELY.

11/10/2015
Components: POWER TRAIN
Incident Date: 03/02/2015
Crash: No
Fire: No
Vehicle Identification Number: 1FADP3K24DL******
Summary

TL* THE CONTACT OWNS A 2013 FORD FOCUS. WHILE DRIVING AT VARIOUS SPEEDS, THE VEHICLE BEGAN TO VIOLENTLY JERK WITHOUT WARNING. THE FAILURE RECURRED NUMEROUS TIMES. THE VEHICLE WAS TAKEN TO A DEALER WHERE IT WAS DIAGNOSED THAT THE CLUTCH FAILED AND NEEDED TO BE REPLACED. THE VEHICLE WAS REPAIRED TWICE, BUT THE FAILURE RECURRED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS APPROXIMATELY 82,000.

11/09/2015
Components: POWER TRAIN
Incident Date: 10/28/2015
Crash: No
Fire: No
Summary

PURCHASED VEHICLE OCT 2013 WITH LESS THAN 400 MILES, WITHIN A FEW DAYS I CALLED DEALER TO SAY I HEARD A GRINDING SHUTTERING NOISE COMING FROM TRANSMISSION TO BE INFORMED THAT WAS "NORMAL". CAR BEGAN TO GET LOUDER AND BEGAN HESITATION SO I TOOK IT IN AND WAS TOLD COMPUTER NEEDED RECALIBRATED. RAN OK FOR AWHILE THEN BEGAN TO DO THE HESITATING AND SHUTTERING AGAIN. I WAS INFORMED THERE WAS A RECALL ON THE CLUTCH SEAL..TOOK IT IN FOR REPLACEMENT. RAN FINE FOR AWHILE BEGAN HESITATION AND SHUTTERING YET AGAIN AND HAD TO HAVE COMPUTER RECALIBRATED AGAIN. NOW WITH 28000 MILE IT HAS BEGAN TO SHIFT HARD, SHUDDER AND HESITATE YET AGAIN. SERVICE IS SCHEDULED FOR SATURDAY 11/14/15.

11/06/2015
Components: POWER TRAIN
Incident Date: 11/01/2013
Crash: No
Fire: No
Summary

TL* THE CONTACT OWNS A 2013 FORD FOCUS. WHILE OPERATING THE VEHICLE, THE TRANSMISSION MALFUNCTIONED AND SHIFTED IRREGULARLY CAUSING THE VEHICLE TO SHUTTER. THE VEHICLE WAS TAKEN TO THE DEALER WHERE IT WAS DIAGNOSED THAT THE TRANSMISSION WAS FAULTY AND NEEDED TO BE REPLACED. THE VEHICLE WAS REPAIRED, BUT THE FAILURE RECURRED TWO MONTHS LATER. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE VIN WAS NOT AVAILABLE. THE FAILURE MILEAGE WAS 50,000.

11/06/2015
Components: ELECTRICAL SYSTEM
Incident Date: 11/06/2014
Crash: No
Fire: No
Summary

TL* THE CONTACT OWNS A 2013 FORD FOCUS. WHILE DRIVING 10 MPH, THE VEHICLE WOULD NOT SHIFT INTO A HIGHER GEAR AND MADE AN ABNORMAL SOUND. THE VEHICLE WAS ABLE TO SHIFT, BUT REQUIRED NUMEROUS ATTEMPTS. THE CHECK ENGINE WARNING INDICATOR ILLUMINATED. THE VEHICLE WAS TAKEN TO THE DEALER WHERE IT WAS CONFIRMED THAT THE TRANSMISSION MALFUNCTIONED AND THE VEHICLE NEEDED A NEW CLUTCH. THE VEHICLE WAS REPAIRED; HOWEVER, THE FAILURE RECURRED.THE MANUFACTURER WAS NOT MADE AWARE OF THE ISSUE. THE FAILURE MILEAGE WAS APPROXIMATELY 30,000. THE VIN WAS NOT PROVIDED.

11/05/2015
Components: STEERING,POWER TRAIN
Incident Date: 11/02/2015
Crash: No
Fire: No
Summary

LETTER FROM SENATOR BURR ON BEHALF OF CONSTITUENT RE 2013 FORD FOCUS ISSUES. *SMD THE CONSUMER STATED WHILE DRIVING ON THE FREEWAY AT 65 MPH, HE NOTICED DEAD SPOTS IN THE STEERING FUNCTION, THE VEHICLE SEEMED TO DRIFT IN A DIRECTION AND WHILE TRYING TO CORRECT IT, NOTHING HAPPENED RIGHT AWAY. THEN IT WOULD CATCH. THE CONSUMER ALSO STATED AFTER DRIVING THE VEHICLE FOR A MONTH, IT WAS APPARENT THERE WAS A PROBLEM WITH THE TRANSMISSION. IT WAS HESITATING TRYING TO SHIFT AND MAKING NOISES. THE DEALER WAS AWARE OF THE PROBLEM AND IT STATED IT WAS CALLED SHUDDERING. THE DEALER INFORMED THE CONSUMER IT DEPENDED HOW FAST HE TOOK OFF FROM START AND IT WAS STANDARD FOR THE VEHICLE. THE CONSUMER DISCOVERED THERE WAS A FIX FOR THE PROBLEM. HOWEVER, RECORDS INDICATED THE TRANSMISSION HAD ALREADY BEEN FIXED ON THE VEHICLE. *JB

11/05/2015
Components: POWER TRAIN
Incident Date: 10/30/2015
Crash: No
Fire: No
Summary

TL* THE CONTACT OWNS A 2013 FORD FOCUS. WHILE ACCELERATING FROM A STOP, THE VEHICLE HESITATED TO MOVE FORWARD AND THE CHECK ENGINE LIGHT ILLUMINATED. THE VEHICLE WAS TAKEN TO THE DEALER WHERE IT WAS DIAGNOSED THAT THE TRANSMISSION FAILED AND NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 54,000. THE VIN WAS NOT AVAILABLE.

11/05/2015
Components: POWER TRAIN
Incident Date: 10/23/2015
Crash: No
Fire: No
Vehicle Identification Number: 1FADP3K26DL******
Summary

TL* THE CONTACT OWNS A 2013 FORD FOCUS. WHILE DRIVING APPROXIMATELY 15 MPH, THE VEHICLE INDEPENDENTLY SWITCHED GEARS WITHOUT WARNING. ON ANOTHER OCCASION, WHEN THE GEAR WAS SWITCHED INTO THE DRIVE POSITION AND THE ACCELERATOR PEDAL WAS DEPRESSED, THE VEHICLE ROLLED BACKWARDS WITHOUT WARNING. THE CONTACT ALSO MENTIONED THAT WHEN THE ACCELERATOR PEDAL WAS DEPRESSED, THE VEHICLE HESITATED TO ACCELERATE AND SUDDENLY JERKED VIOLENTLY. THE VEHICLE WAS TAKEN TO A DEALER, BUT WAS DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 36,000. ...UPDATED 02/19/16 *BF THE CONSUMER STATED VEHICLE WAS TAKEN BACK BY THE DEALER. *TR

11/02/2015
Components: STEERING
Incident Date: 10/06/2015
Crash: No
Fire: No
Vehicle Identification Number: 3FA6P0LU1DR******
Summary

2013 FORD FOCUS. CONSUMER WRITES IN REGARDS TO VEHICLE POWER STEERING SYSTEM REPAIRS. *SMD THE CONSUMER STATED IN EARLY OCTOBER, HE NOTICED A STRANGE SOUND, LIKE A BELT RUBBING, IN THE STEERING MECHANISM. THE VEHICLE WAS TAKEN TO THE DEALER FOR AN INSPECTION, THE SERVICE ADVISOR INFORMED THE CONSUMER THE POWER STEERING RACK NEEDED TO BE REPLACED. *JB

11/02/2015
Components: POWER TRAIN,UNKNOWN OR OTHER
Incident Date: 10/25/1015
Crash: No
Fire: No
Vehicle Identification Number: 1FADP3E28DL******
Summary

THE WEATHERSTRIPPING CAME LOOSE ON THE PAAENGERSIDE REAR DOOR, THE DEALER SERVICE DEPT REGLUED IT BACK ON AND TOLD ME NOT TO OPEN THAT DOOR FOR 24 HRS. THIS I DID, BUT WHEN I PICKED MY WIFE UP AT THE DAYCARE AND SHE GOTMIN THE PAAS. SIDE FRONT THE WEATHERSTRIP CAME LOOSE AGAIN AND THE GLUE SMELL MADE ME SICK. ALSO I AM HAVING TRANSMISSION ISSUES SUCH AS SHUDDER STARTS,SLIPPING SHIFTS. I GOT INTO A ROW WITH THE PEOPLE AT THE DEALER,FRIENDSHIP FORD, BRISTOL,TN 37620 AND WAS TOLD BY THE OWNER NEVER TO COME ON HIS PROPERTY AGAIN OR I WILL BE ESCORTED OFF BY THE POLICE.

11/02/2015
Components: POWER TRAIN
Incident Date: 11/02/2015
Crash: No
Fire: No
Summary

2013 FORD FOCUS. CONSUMER WRITES IN REGARDS TO VEHICLE TRANSMISSION ISSUES. *SMD THE CONSUMER STATED THE VEHICLE WAS SERVICED THREE TIMES, WITHIN THE PAST 16 MONTHS FOR TRANSMISSION SHUTTER PROBLEMS. *JB

10/31/2015
Components: POWER TRAIN
Incident Date: 10/29/2015
Crash: No
Fire: No
Vehicle Identification Number: 1FADP3F27DL******
Summary

THE TRANSMISSION DISENGAGED WHILE GOING 60 MPH ON HIGHWAY. THE ENGINE LIGHT AND TRACTION CONTROL LIGHT CAME ON AND THE WARNING (HILL START ASSIST NOT AVAILABLE). I COASTED TO THE SIDE OF THE ROAD AND HAD IT TOWED TO THE FORD GARAGE, WHERE THEY REPLACE THE TCM. THIS WAS AFTER MANY TRANSMISSION REPROGRAMMINGS AND A CLUTCH REPLACEMENT BECAUSE OF THE SHUDDERING AND SHIFTING PROBLEMS.

10/29/2015
Components: POWER TRAIN
Incident Date: 10/22/2015
Crash: No
Fire: No
Vehicle Identification Number: 1FADP3J22DL******
Summary

I PURCHASED MY FORD FOCUS 2013 TITANIUM FROM ROYAL OAK FORD IN MICHIGAN, IT WAS MADE TO ORDER. ALL OF ITS REGULAR MAINTENANCE WAS PERFORMED AT A CERTIFIED FORD DEALERSHIP AND I TAKE VERY GOOD CARE OF IT. I HAVE HAD ISSUES WITH THE CLUTCH FROM THE START HOWEVER AND AM VERY CONCERNED ABOUT ITS RELIABILITY, AND MY SAFETY. AFTER MULTIPLE INSTANCES OF MY VEHICLE SLIPPING OUT OF GEAR DURING STEADY HIGHWAY DRIVING (RPM JUMP WITH LOSS OF VEHICLE SPEED) I TRIED TO EXPLAIN THE ISSUE TO RUSS MILNE FORD MULTIPLE TIMES BEING TOLD THAT IF I CAN'T REPLICATE IT FOR THEM THEN THEY CAN'T FIX IT. RUSS MILNE FORD FINALLY BELIEVED ME AFTER I PRODUCED A VIDEO OF IT HAPPENING. AFTER THE VIDEO, IN APRIL 2014 RUSS MILNE FORD REPROGRAMED THE PCM/TCM, REPLACED BOTH THE INNER INPUT SHAFT SEALS, AND CLEANED THE CLUTCH. THE ODOMETER WAS AT 29,209 DURING THIS SERVICE. IN OCTOBER 2015 I WAS LEAVING A MEETING IN DETROIT, MI WHERE MY CAR SHUT OFF MID-COMMUTE IN THE MIDDLE OF A CROWDED INTERSECTION. I PUT IT IN PARK, AND TRIED TO RESTART MY VEHICLE BUT THE ENGINE DID NOT EVEN TURN. AFTER A FEW MORE ATTEMPTS I PUT IT INTO NEUTRAL AND WAS ABLE TO PUSH IT TO THE SIDE OF THE ROAD WITH THE HELP OF BYSTANDERS. I HAD MY CAR TOWED TO BOB MAXEY FORD WHERE AFTER EXPLAINING THE ISSUE TO A MECHANIC HE WAS ABLE TO GUESS WHAT THE ISSUE WAS AND SAID IT WAS COMMON ON THE FORD FOCUS. THEY KEPT IT OVER THE WEEKEND TO REPROGRAM THE PCM/TCM, REPLACED BOTH THE INNER INPUT SHAFT SEALS, THE CLUTCH, AND A LEAKING BEARING. THE ODOMETER WAS AT 59,936 DURING THIS SERVICE. MY QUESTIONS TO FORD: IS THE NEW CLUTCH SITTING IN MY CAR ANY DIFFERENT FROM THE ORIGINAL? OR WILL THIS CLUTCH FAIL 30,000 MILES FROM NOW LIKE BEFORE? IF SO, WHEN ARE YOU GOING TO ADDRESS THIS ISSUE? WHAT IS YOUR CONFIDENCE IN THE FORD FOCUS TRANSMISSION?

10/23/2015
Components: POWER TRAIN
Incident Date: 10/22/2015
Crash: No
Fire: No
Summary

PURCHASED A NEW 13' FOCUS AND WITHIN THE FIRST COUPLE MONTHS IT STARTED MAKING THE GRINDING/SHUTTER WHEN SHIFTING. HAVE TAKEN THE CAR IN A TOTAL OF 3 DIFFERENT TIMES FOR SAME ISSUE. SINCE THE LAST TIME IT WAS TAKEN IN (10/07/2015) THE NOISE IS STILL PRESENT AND THE GEARS NOW SEEM TO BE SLIPPING WHEN THE CAR ATTEMPTS TO SHIFT AT ANYTHING OVER 3K RPM. DISCOVERED THE ISSUE TRYING TO MERGE ON TO THE HIGHWAY WHEN THE RPM'S WENT ABOVE 6K BUT THE CAR WOULD NOT SHIFT INTO ANY GEAR AS IF TRANSMISSION WAS/IS SLIPPING IN HIGH RPM'S.

10/23/2015
Components: POWER TRAIN
Incident Date: 07/01/2014
Crash: No
Fire: No
Vehicle Identification Number: 1FADP3F2XDL******
Summary

WHEN STARTING TO ACCELERATE, OR DRIVING AND PRESS HARD ON THE ACCELERATOR, THE ENGINE MAY TAKE OFF AS EXPECTED, OR MAY SPUTTER, AND HESITATE, AND HAVE A JERKY ACCELERATION. I SOME INTERSECTION LEFT TURNS, I HAVE ALMOST GOTTEN INTO AN ACCIDENT DUE TO THIS PROBLEM. I HAVE LEARNED TO BE CAREFUL, AND ASSUME THE WORST, AND TO ALLOW PLENTY OF TIME TO MAKE THE TURN. THIS IS A VERY DANGEROUS SITUATION. I HAVE OWNED THIS CAR FOR ABOUT 3 YEARS, AND THIS HAS HAPPENED MANY TIMES THROUGH THE 3 YEARS. I HAVE TAKEN THE CAR TO A FORD DEALER 3-4 TIMES, AND THEY TELL ME THERE IS NOTHING WRONG - THE CARE IS WITHIN THE SPECS IT IS SUPPOSED TO BE WITHIN. NOTHING THEY CAN DO.

10/21/2015
Components: POWER TRAIN
Incident Date: 07/13/2015
Crash: No
Fire: No
Summary

TL* THE CONTACT OWNS A 2013 FORD FOCUS. THE CONTACT STATED THAT THE VEHICLE STARTED TO SHUDDER AND MADE AN ABNORMAL NOISE. THE FAILURE HAPPENED WITHOUT WARNING. THE VEHICLE WAS TAKEN TO THE DEALER WHERE IT WAS DIAGNOSED THAT THE TRANSMISSION MALFUNCTIONED AND NEEDED TO BE REPLACED. THE VEHICLE WAS REPAIRED, BUT THE FAILURE RECURRED. THE VEHICLE WAS TAKEN BACK TO THE DEALER WHERE IT WAS DIAGNOSED THAT THE CLUTCH MALFUNCTIONED AND NEEDED TO BE REPLACED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS 37,000. THE VIN WAS NOT PROVIDED.

10/21/2015
Components: STEERING
Incident Date: 10/15/2015
Crash: No
Fire: No
Vehicle Identification Number: 1FADP3F24DL******
Summary

DRIVING HOME ON THE 15 OCTOBER 2015 AND THE POWER ASSIST FEATURE FAILED. HAD TO HAVE THE VEHICLE TOWED HOME. APPEARS TO BE A COMMON OR KNOW SAFETY ISSUE.UNSAFE DUE TO HIGHWAY DRIVING - SPEED AND POTENTIAL MERGING ISSUES!

10/21/2015
Components: POWER TRAIN
Incident Date: 03/09/2013
Crash: No
Fire: No
Vehicle Identification Number: 1FADP3K20DL******
Summary

TL* THE CONTACT OWNS A 2013 FORD FOCUS. WHILE DRIVING AT APPROXIMATELY 10 MPH, THE VEHICLE ACCELERATED SLOWLY. THE VEHICLE WAS TAKEN TO THE DEALER AND THE MECHANIC STATED THAT THE AUTOMATIC TRANSMISSION CONTROL MODULE NEEDED TO BE UPDATED. THE VEHICLE WAS REPAIRED, BUT IT CONTINUED TO STALL INTERMITTENTLY. THE REMEDY DID NOT RESOLVE THE FAILURE. THE MANUFACTURER WAS NOTIFIED. THE APPROXIMATE FAILURE MILEAGE WAS 7,200.

10/21/2015
Components: POWER TRAIN
Incident Date: 03/21/2013
Crash: No
Fire: No
Vehicle Identification Number: 1FADP3F2XDL******
Summary

I PURCHASED THE CAR ON 01/27/2013 WITH 25 MILES ON IT. ON 03/21/2013 I BROUGHT THE CAR BACK TO THE DEALERSHIP AT 904 MILES AND TOLD I THOUGHT THERE WAS AN ISSUE WITH THE AUTOMATIC TRANSMISSION BECAUSE IT WAS NOISY AND SHUDDERING WHEN CHANGING GEARS DURING ACCELERATION. THEY CHECKED IT AND SAID THEY "COULD NOT DUPLICATE CONCERN AT THIS TIME." IN SEPTEMBER 2014 I RECEIVED A LETTER ABOUT AN EXTENDED WARRANTY ON THE CLUTCH #14M01. 09/22/14-09/29/14 AT 10683 MILES DEALERSHIP DROVE AND AGREED THERE WAS TRANSMISSION SHUDDER AND NOISE. "INSTALLED NEW CLUTCH, SEALS AND HARDWARE." ON 10/22/14 AT 11311 MILES I BROUGHT THE CAR BACK BECAUSE THERE WAS STILL TRANSMISSION SHUDDER AND NOISE. THEY ADVISED ME TO "DRIVE BETWEEN 2000 TO 5000 MILES FOR PROPER CLUTCH BREAK-IN PERIOD." ON 08/17/15 AT 19158 MILES I BROUGHT THE CAR BACK WITH TRANSMISSION SHUDDER AND NOISE. THEY VERIFIED MY CONCERN STATING "RAW FAILED EVENT #2 333 EVENT 12 504 NO SIGNS OF TRANS LEAKS AT THIS MOMENT." NOTHING WAS DONE TO FIX THE PROBLEM. ON 09/21/15 AT 20143 MILES "EXCESSIVE SHUDDER UNDER ACCELERATION...RAW FAILED READING BOTTOM LEFT OF NO LEAKS AT THIS TIME SOP CLUTCH." I WAS TOLD THE NEW CLUTCH WAS BACK ORDERED AND DROVE MY CAR UNTIL 10/14/15 AT 20709 MILES THEY "REMOVED TRANSMISSION REPLACED BOTH INNER INPUT SHAFT SEALS HALF SHAFT SEALS REPLACED CLUTCH REINSTALLED TRANSMISSION RE PROGRAMMED TCM TEST DROVE OK." SINCE THEN THERE HAS BEEN SOME TRANSMISSION SHUDDER AND SOME NOISE, BUT NOT NEARLY AS LOUD AS BEFORE. IT HAS ONLY BEEN APPROXIMATELY TWO WEEKS SINCE LAST CLUTCH REPLACEMENT.

10/20/2015
Components: POWER TRAIN,ELECTRICAL SYSTEM
Incident Date: 10/20/2013
Crash: No
Fire: No
Vehicle Identification Number: 1FADP3L92DL******
Summary

TL* THE CONTACT OWNS A 2013 FORD FOCUS. THE CONTACT STATED THAT THE VEHICLE VIBRATED EXCESSIVELY INTERMITTENTLY AND HESITATED TO ACCELERATE. THE VEHICLE WAS TAKEN TO THE DEALER FOR DIAGNOSTIC TESTING. THE VIN WAS EXCLUDED FROM NHTSA CAMPAIGN NUMBER: 14V495000 (ELECTRICAL SYSTEM). THE DEALER STATED THAT THE WIRING HARNESS WOULD NEED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE FAILURE PREVIOUSLY OCCURRED IN 2014 AND THE VEHICLE WAS TAKEN TO BE REPAIRED. THE FAILURE MILEAGE WAS 3,000.

10/19/2015
Components: ENGINE
Incident Date: 10/19/2015
Crash: No
Fire: No
Vehicle Identification Number: 1FADP3K24DL******
Summary

SINCE I BOUGHT MY CAR NEW IN 2013, IT HAS HAD A PERSISTENT TRANSMISSION SHUDDER THAT IS DANGEROUS, AND FORD TRIES TO STICK BAND-AIDS ON THE PROBLEM WITH SOFTWARE UPDATES AND EVEN A REPLACEMENT CLUTCH -- NONE OF WHICH FIX THE PROBLEM. THIS PROBLEM CAUSES THE CAR TO SHUDDER VIOLENTLY WHEN ACCELERATING FROM A STOP OR NEARLY ANY TIME THE TRANSMISSION CHANGES GEARS. IT HAS HAPPENED SINCE I PURCHASED THE CAR. IT MAKES IT SCARY TO DRIVE WHEN THE CAR RESPONDS UNPREDICTABLY -- LURCHING FORWARD TOWARD ANOTHER CAR OR NOT ACCELERATING WHEN GETTING ON A HIGHWAY. FORD SHOULD HAVE TO RECALL ALL CARS WITH THIS FAULTY TRANSMISSION. I'VE HAD IT SERVICED UNDER WARRANTY 3 TIMES FOR THIS ISSUE AND FORD CANNOT FIX IT. THE US GOVERNMENT MUST PROTECT PEOPLE FROM COMPANIES LIKE FORD WHO PUT PROFITS AHEAD OF SAFETY.

10/17/2015
Components: POWER TRAIN
Incident Date: 11/05/2014
Crash: No
Fire: No
Vehicle Identification Number: 1FADP3K2XDL******
Summary

PURCHASED FROM FORD DEALER IN LATE OCTOBER 2014. CAR HAD 29,530 MILES. TRANSMISSION PROBLEMS. CLUTCH REPLACED TCM REPROGRAMMED. CONTINUED TO EXPERIENCE TRANSMISSION PROBLEMS. JERKING, SHUDDERING, LURCHING AND SOMETIMES FAILURE TO MOVE UNLESS ACCELERATOR PRESSED SEVERAL TIMES. TCM REPROGRAMMED AGAIN AT 37,200 MILES. PROBLEMS STILL CONTINUE. CAR IS BACK IN SHOP AGAIN TWO WEEKS LATER (10/15/2015). PROBLEM DIAGNOSED AGAIN AS CLUTCH ISSUE. RECOMMENDED FIX IS CLUTCH REPLACEMENT AGAIN. CLUTCH IS ON BACK ORDER AND WILL TAKE 4 TO 6 WEEKS. FORD DOES NOT WANT TO PROVIDE LOANER OR RENTAL CAR. REASON THEY SAY IS IT IS SAFE TO DRIVE? CLEARLY WITH HOW THE TRANSMISSION IS PERFORMING, IT IS A SAFETY RISK. SOMEONE IS LIKELY TO GET SERIOUSLY HURT OR KILLED. LOOKING UP THIS PROBLEM ON THE INTERNET, I WAS OVERWHELMED WITH THE NUMBER OF COMPLAINTS, LEMON LAW FILINGS AND CLASS ACTION SUITS. WHEN IS THE GOVERNMENT GOING TO ACT BEFORE SOMEONE IS SERIOUSLY HURT OR KILLED? I DO HAVE ALL THE ATTEMPTED REPAIR DOCUMENTS EXCEPT FOR CURRENT. CAR IS STILL AT THE DEALER....UPDATED 10/27/15*BF UPDATED 4/20/18*JB *CN

10/16/2015
Components: STEERING
Incident Date: 08/15/2015
Crash: No
Fire: No
Vehicle Identification Number: 1FADP3F21DL******
Summary

I WAS DRIVING AND OUT OF NO WHERE THE INFORMATION LIGHT CAME ON NOTIFY ME THAT THE STEERING ASSIST FAULT LIGHT AND THE STEERING WHEEL WOULDN'T TURN

10/14/2015
Components: POWER TRAIN
Incident Date: 10/13/2015
Crash: No
Fire: No
Vehicle Identification Number: 1FADP3F27DL******
Summary

VEHICLE NO LONGER MOVES FORWARD OR REVERSE. WAS PARKED IN A REST STOP. RESTARTED VEHICLE TO LEAVE AND IT DID NOT MOVE. CHECK ENGINE LIGHT CAME ON.

10/14/2015
Components: ELECTRICAL SYSTEM,ENGINE
Incident Date: 09/24/2014
Crash: No
Fire: No
Vehicle Identification Number: 1FADP3F27DL******
Summary

TL* THE CONTACT OWNS A 2013 FORD FOCUS. WHILE DRIVING 20 MPH, THE VEHICLE BEGAN TO SHAKE VIOLENTLY. IN ADDITION, THE VEHICLE LOST POWER AND WOULD NOT ACCELERATE WITHOUT RESTARTING THE VEHICLE. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE. THE FAILURE MILEAGE WAS 78,000.

10/14/2015
Components: POWER TRAIN,ELECTRICAL SYSTEM
Incident Date: 09/01/2013
Crash: No
Fire: No
Vehicle Identification Number: 1FADP3F2XDL******
Summary

TL* THE CONTACT OWNS A 2013 FORD FOCUS. WHILE DRIVING APPROXIMATELY 60 MPH, THE VEHICLE WOULD NOT SHIFT INTO THE NEXT GEAR WITHOUT WARNING. THE VEHICLE WAS DRIVEN TO THE DEALER WHERE IT WAS DIAGNOSED THAT THE SHAFT SEALER FRACTURED AND NEEDED TO BE REPLACED. THE VEHICLE WAS REPAIRED; HOWEVER, THE FAILURE RECURRED ON THREE OTHER OCCASIONS WHERE THE SHAFT SEALER WAS REPLACED EACH TIME. THE CONTACT ALSO STATED THAT WHILE DRIVING APPROXIMATELY 25 MPH, THE VEHICLE WOULD NOT SHIFT INTO THE NEXT GEAR AFTER THE TRANSMISSION WARNING INDICATOR ILLUMINATED. THE VEHICLE WAS DRIVEN TO THE DEALER WHERE IT WAS DIAGNOSED THAT THE TRANSMISSION CONTROL MODULE NEEDED TO BE REPROGRAMMED. THE VEHICLE WAS REPAIRED; HOWEVER, THE FAILURE RECURRED. THE VEHICLE WAS TAKEN BACK TO THE DEALER AND WAS DIAGNOSED THAT THE TRANSMISSION CONTROL MODULE WAS FAULTY AND NEEDED TO BE REPLACED. THE VEHICLE WAS REPAIRED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 9,600.

10/08/2015
Components: POWER TRAIN
Incident Date: 10/07/2015
Crash: No
Fire: No
Vehicle Identification Number: 1FADP3F26DL******
Summary

I HAVE A 2013 FOCUS WITH ABOUT 48,500 MILES. WHEN I ACCELERATE THE TRANSMISSION RATTLES AND SOMETIMES STUTTERS. IT HAS BEEN IN THE SHOP THREE TIMES IN THE PAST YEAR FOR THE SAME PROBLEM. FIRST TIME THE TECHNICIAN REPROGRAMMED THE COMPUTER, SECOND TIME REPLACED PARTS, THIRD TIME REPROGRAMMED THE COMPUTER. WITHIN A WEEK THE PROBLEM RESURFACED. THE SERVICE MANAGER STATES THAT I MUST WAIT 1,000 MILES BEFORE I CAN TAKE IT IN FOR REPAIR.

10/07/2015
Components: POWER TRAIN
Incident Date: 10/31/2013
Crash: No
Fire: No
Vehicle Identification Number: 1FADP3K24DL******
Summary

VEHICLE SHUTTERS ON ACCELERATION. TRANSMISSION SLIPS AND CAR LOSES POWER. DEALER HAS REPROGRAMMED THE TRANSMISSION SOFTWARE NUMEROUS TIMES BUT VEHCILE CONTINUES TO EXHIBIT SAME PROBLEMS. DEALER REPLACED CLUTCHES IN TRANSMISSION A FEW MONTHS AGO. VEHICLE WORKED PROPERLY BUT HAS NOW BEEN IN THE DEALERS SHOP TWICE IN THE LAST TWO WEEKS WITH THE SAME TRANSMISSION PROBLEMS. THIS CAR IS DANGEROUS TO DRIVE.. ROUTINELY LOSES POWER WHEN TURNING INTO TRAFFIC OR MERGING INTO TRAFFICE!

10/07/2015
Components: POWER TRAIN
Incident Date: 08/02/2015
Crash: No
Fire: No
Vehicle Identification Number: 1FADP3F24DL******
Summary

THE VEHICLE WAS IN MOTION ON THE HIGHWAY WHEN THE CARS TRANSMISSION FAILED CAUSING THE CAR TO JERK VIOLENTLY WHILE MOMENTARILY LOSING CONTROL OF THE CAR AND RUNNING OFF THE ROAD.

10/06/2015
Components: POWER TRAIN
Incident Date: 09/01/2015
Crash: No
Fire: No
Vehicle Identification Number: 1FADP3K20DL******
Summary

THE VEHICLE LOST TRANSMISSION ENGAGEMENT (SHIFTED INTO NEUTRAL ON ITS OWN) WHILE TRYING TO ACCELERATE/CROSS THROUGH A BUSY INTERSECTION. THIS LEFT ME WITHOUT ANY POWER TO THE WHEELS AND NO WAY TO MOVE OUT OF THE PATH OF ON-COMING TRAFFIC. FORTUNATELY QUICKLY SHIFTING THE CAR INTO NEUTRAL AND THEN BACK INTO DRIVE FIXED THE PROBLEM AND I WAS ABLE TO MAKE IT THROUGH THE INTERSECTION SAFELY. THIS PROBLEM HAS HAPPENED SEVERAL TIMES SO I DO NOT DARE LET MY TEENAGE DAUGHTER DRIVE THE CAR. THE VEHICLE ALSO SHAKES AND SHUDDERS WHILE ACCELERATING AT LOW SPEEDS. FORD IS OFFERING TWO "CUSTOMER SATISFACTION PROGRAMS" TO FIX THE PROBLEM. ONE IS 14M01 WHICH REPLACES FAULTY TRANSMISSION SEALS WHICH LEAK CAUSING FLUID CONTAMINATION TO THE CLUTCH. THE SECOND IS 14M02 WHICH REPLACES/REPROGRAMS THEIR FAULTY TCM (TRANSMISSION CONTROL MODULE). MY COMPLAINT IS THAT I HAVE A SALVAGE TITLE VEHICLE DUE TO COSMETIC DAMAGE TO BODY PANELS. AS SUCH, EVEN THOUGH FORD IS ACKNOWLEDGING THEIR TRANSMISSION SYSTEM IS FAULTY, THEY WON'T COVER THE COST TO REPAIR THEIR FAULTY TRANSMISSION SEALS AND CLUTCH (PROGRAM 14M01). THEY DID COVER THE COST FOR THE SECOND PROGRAM (14M02) AND REPLACED/REPROGRAMMED THE FAULTY TCM AT NO COST TO ME. BUT THIS IS A SAFETY ISSUE. I PERSONALLY HAVE BEEN IN VERY DANGEROUS SITUATIONS SEVERAL TIMES NOW BECAUSE OF THIS ISSUE. THIS SHOULD BE A SAFETY RECALL (NOT A "CUSTOMER SATISFACTION PROGRAM"). FORD HAS A FAULTY TRANSMISSION SYSTEM WHICH IS CAUSING DANGEROUS AND POTENTIALLY DEADLY SITUATIONS FOR DRIVERS. FORD HAS ACKNOWLEDGED THIS. SO, TO KEEP FORD FROM SAVING A FEW BUCKS AT THE EXPENSE OF SOMEONE'S LIFE, BOTH OF THESE "CUSTOMER SATISFACTION PROGRAMS" SHOULD BE CONVERTED TO WHAT THEY REALLY ARE, A SAFETY RECALL, SO THAT FORD CAN NOT EXCLUDE BRANDED TITLE VEHICLES.

10/05/2015
Components: POWER TRAIN,ENGINE
Incident Date: 09/01/2015
Crash: No
Fire: No
Vehicle Identification Number: 1FADP3F27DL******
Summary

I HAVE HAD MY CAR IN A FORD DEALERSHIP TO BE REPAIRED FIVE TIMES. TWO INVOLVING RECALLS ON MY TRANSMISSION, DUE TO SHUTTERING AND HESITATION TO SHIFT WHILE DRIVING. I BELIEVE THIS VEHICLE IS HIGHLY UNSAFE SINCE I NEVER KNOW IF MY CAR WILL BE ABLE TO ACCELERATE PROPERLY WHILE CHANGING LANES. THIS HAPPENS MAINLY IN THE CITY STREETS WHEN BEING IN FIRST OR SECOND GEAR.

10/01/2015
Components: ENGINE
Incident Date: 06/15/2015
Crash: No
Fire: No
Vehicle Identification Number: 1SADT3K26DL******
Summary

TL* THE CONTACT OWNS A 2013 FORD FOCUS. WHILE DRIVING APPROXIMATELY 15 MPH, THE ACCELERATOR PEDAL WAS DEPRESSED AND THE ENGINE STALLED WITHOUT WARNING. AFTER THREE ATTEMPTS, THE VEHICLE RESTARTED. THE FAILURE RECURRED TWO TIMES. THE VEHICLE WAS TAKEN TO A DEALER WHERE IT WAS NOT DIAGNOSED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 28,000.

09/30/2015
Components: POWER TRAIN
Incident Date: 05/13/2013
Crash: No
Fire: No
Vehicle Identification Number: 1FADP3F27DL******
Summary

TRANSMISSION SURGES DURING ACCELERATION AND DECELERATION. ALMOST LIKE INSUFFICIENT FUEL BEING RECEIVED BY ENGINE. DEALER STATED THAT THIS IS DUE TO FORD "POWERSHIFT" TRANSMISSION AND NOT FUEL LINE. CAUSES CONCERN FOR SAFETY AND FUTURE PERFORMANCE AFTER MORE MILEAGE. THIS HAS EXISTED SINCE PURCHAS OF VEHICLE IN MAY 2013 AND STILL EXISTS NOW AFTER 11000 MILES.

09/28/2015
Components: POWER TRAIN,ENGINE
Incident Date: 06/04/2013
Crash: No
Fire: No
Vehicle Identification Number: 1FADP3K22DL******
Summary

THE CAR MAKES HORRIBLE NOISES WHEN IN LOW A LOW SPEED. IT HESITATES. IT MAKES HORRIBLE CRUNCHING NOISES. IT HAS BEEN TO THE DEALER MANY TIMES. THEY ALWAYS SAY THAT THEY HEAR IT, BUT THAT IT IS NOT A PROBLEM. THE VEHICLE HAS STOPPED IN THE MIDDLE OF THE ROAD. NOW, IN SEPTEMBER 2015, I HAVE RECEIVED A SOFTWARE UPDATE PROGRAM 15B22 WHICH IS EXTENDING MY WARRANTY. FORD ALREADY AGREED TO EXTEND MY WARRANTY IN 2013 BECAUSE OF MY COMPLAINTS. HOWEVER, THAT DOCUMENTATION DOES NOT SHOW UP IN THE FORD OASIS SYSTEM, BUT MR. FORD'S OFFICE ASSURES ME THAT IF I SHOW THEM THE LETTER, IT WILL HONORED. I HAVE ALL OF THE BACK UP MATERIAL FROM 2013 INCLUDING PHONE LOGS. I BELIEVE THIS IS A SAFETY HAZARD THAT CAN ONLY BE CORRECTED WITH REPLACING THE ENTIRE TRANSMISSION AT NO COST TO THE CUSTOMER. I AM VERY AFRAID THE VEHICLE WILL STALL IN THE MIDDLE OF RUSHING TRAFFIC. IT HAS STALLED IN THE MIDDLE OF THE ROAD ALREADY. I MADE MR. FORD'S OFFICE AWARE OF THIS, ALSO. I WOULD NEVER PASS THIS CAR ONTO MY CHILD OR A RELATIVE, AND I WILL FEEL GUILTY WHEN I AM ABLE TO FINALLY TRADE IT IN AN BUY A NEW VEHICLE. THE CAR SHOULD NOT BE ON THE ROAD.

09/25/2015
Components: VEHICLE SPEED CONTROL,ELECTRONIC STABILITY CONTROL,ENGINE
Incident Date: 09/18/2015
Crash: No
Fire: No
Vehicle Identification Number: 1FADP3L95DL******
Summary

THE VEHICLE HAS STALLED MULTIPLE TIMES. IT HAS HAPPENS WHEN THE CLUTCH IS DEPRESSED. THE RPMS DROP DOWN BELOW 500 AND SOMETIMES THE ENGINE STALLS. SOMETIMES THE ENGINE WILL JUST WAIVER AT LOW RPMS AND REGAIN IDLE.THE CAR HAS ALSO STALLED AT HIGH SPEED ON THE FREEWAY, WITH TRAFFIC BACKED UP, I DEPRESSED THE CLUTCH, AND THE ENGINE STALLED.

09/25/2015
Components: VISIBILITY/WIPER
Incident Date: 09/01/2015
Crash: No
Fire: No
Vehicle Identification Number: 1FADP3F20DL******
Summary

2013 FORD FOCUS WINDSHIELD DEVELOPED BUBBLES AFFECTING DRIVER AND PASSENGER VISIBILITY. BUBBLES PRESENT IN A EVENLY DISTRIBUTED PATTERN THROUGHOUT THE WINDSHIELD. BUBBLES ARE ROUGHLY 2-5MM IN DIAMETER. THE PRESENCE OF THE BUBBLES COULD AFFECT DRIVER VISIBILITY, WHICH COULD HAVE A DETRIMENTAL EFFECT ON THE SAFE OPERATION OF THE VEHICLE.

09/25/2015
Components: POWER TRAIN
Incident Date: 08/12/2015
Crash: No
Fire: No
Vehicle Identification Number: 1FADP3E23DL******
Summary

I HAVE A 2013 FORD FOCUS AND TWICE WITHIN THE LAST 30 DAYS THE TRANSMISSION HAS MALFUNCTIONED AT HIGHWAY SPEEDS ALMOST CAUSING AN ACCIDENT BOTH TIMES. THE CLUTCH WILL ENGAGE WHICH WILL DISCONNECT THE ENGINE FROM THE DRIVE-SHAFT. YOU HAVE NO POWER TO MOVE FORWARD AND THE CAR STARTS TO SLOW DOWN RAPIDLY. I HAD TO MANEUVER THE CAR TO THE FAR RIGHT HAND SIDE OF THE ROAD BOTH TIMES. ONCE I HAD STOP, THE FOCUS WOULD WORK IN ONLY FIRST AND SECOND GEAR. IF YOU TRIED TO GET THE CAR TO GO INTO A HIGHER GEAR THE CLUTCH WOULD ENGAGE PREVENTING YOU TO MOVE FORWARD. THE FIRST TIME I HAD THE FOCUS REPAIRED, THE DEALERSHIP STATED THAT IT WAS A DEFECT IN THE SOFTWARE PROGRAM AND REPLACED THE ORIGINAL WITH A NEW SOFTWARE PROGRAM. UPON PICKING UP MY FOCUS AFTER THE FIRST REPAIRS, I ASKED THE FORD SERVICE REPRESENTATIVE, WILL THIS FIX THE PROBLEM? HE WOULD NOT TELL ME THE CAR WAS FIXED, ONLY THAT THE REPAIRS WERE MADE TO FORDS SPECIFICATIONS. LESS THAN 30 DAYS LATER WHILE TRAVELING HOME ON THE INTERSTATE AT HIGHWAY SPEEDS, MY FOCUSS TRANSMISSION ONCE AGAIN MALFUNCTIONED WITH THE CLUTCH ENGAGING CAUSING THE CAR TO SLOW DOWN. ONCE AGAIN I HAD TO PULL OVER TO THE RIGHT SIDE OF THE ROAD THROUGH THREE LANES OF RUSH HOUR TRAFFIC. THE SECOND TIME THE DEALER SHIP REPAIRED THE FOCUS; THEY STATED THAT THEY REPLACED THE COMPUTER AND THE SOFTWARE. WHEN I ASKED FOR THE SECOND TIME IS THE CAR IS FIXED, THEY WOULD NOT SAY THAT THE CARS TRANSMISSION WILL NOT MALFUNCTION AGAIN. WE I TOOK THE CAR BACK FOR THE SECOND TIME THE SERVICE REP INFORMED ME THAT THEIR DEALERSHIP HAD THREE OTHER FOCUSES THAT HAD TRANSMISSION FAILURES AND HAD THE SAME REPAIRS THAT MY FORD HAD THE FIRST TIME. THESE CARS ARE DEATH TRAPS AND FORD SHOULD HAVE A TOTAL RECALL ON THEM.

09/25/2015
Components: POWER TRAIN
Incident Date: 07/18/2013
Crash: No
Fire: No
Vehicle Identification Number: 1FADP3F27DL******
Summary

ON JULY 17, 2013, I BOUGHT A 2013 FORD FOCUS FROM THE FORD DEALER IN MY AREA. ON JULY 18, 2013, I TOOK THE CAR INTO THE FORD DEALER, BECAUSE AS I ACCELERATED FROM EVERY STOP, AND FROM SOME LEFT AND RIGHT TURNS, THE TRANSMISSION PRODUCED VERY LOUD GRINDING NOISES AS THE GEARS SHIFTED AND THE CAR WOULD JERK OR SHUDDER. AT THIS TIME THE TRANSMISSION WAS REPROGRAMMED PER TSB 14 0047. HAVING OWNED THE CAR FOR ONE DAY, IT WAS A SHOCKING REVELATION TO BE TOLD THAT THE CARS BEHAVIOR WAS TYPICAL FOR MY PARTICULAR MAKE AND MODEL. I WAS TOLD IT WAS NOT A SAFETY ISSUE AND THAT I COULD BRING IT BACK WHENEVER I FELT IT NECESSARY. ON SEPTEMBER 16, 2014, I TOOK THE CAR BACK TO THE FORD DEALER WITH THE SAME COMPLAINTS. THE WORK DONE AT THIS TIME AS WRITTEN ON THE INVOICE WAS AS FOLLOWS: PROGRAMMED PCM AND TCM ROAD TESTED RESET TRANSMISSION STRATEGY. I WAS REASSURED, YET AGAIN, THAT THESE CAR BEHAVIORS WERE CHARACTERISTIC OF THE 2013 FOCUS AND THAT I NEED NOT WORRY ABOUT SAFETY FOR MYSELF AND OTHERS. ALTHOUGH THE REPROGRAMMING MADE A POSITIVE DIFFERENCE, MY CAR HAS NEVER BEEN WITHOUT SOME GEAR GRINDING, SKIPPING, AND SHUDDERING ON ACCELERATION AND DURING SLOW L AND R TURNS. I HAVE NOT RETURNED FOR SERVICE BECAUSE I WAS ASSURED IT WAS NOT A SAFETY ISSUE. ESSENTIALLY, I LEARNED TO LIVE WITH IT. ON SEPTEMBER 22, 2015, I RECEIVED A LETTER FROM FORD MOTOR COMPANY NOTIFYING ME THEY WERE PROVIDING A SOFTWARE UPDATE PROGRAM 15B22 FOR THE TRANSMISSION CONTROL MODULE AND CUSTOMER SATISFACTION PROGRAM14M02. THE LANGUAGE IN THIS LETTER IS, QUITE FRANKLY, ALARMING, LEADING ME TO BELIEVE THAT THE TRANSMISSION IN THE 2013 FOCUS IS, IN FACT, A SERIOUS SAFETY ISSUE. I HAVE ALREADY SCHEDULED AN APPOINTMENT FOR THE UPDATE. PLEASE ADVISE ME OF FURTHER ACTION THAT CAN BE TAKEN.

09/23/2015
Components: ENGINE AND ENGINE COOLING,UNKNOWN OR OTHER
Incident Date: 12/29/2014
Crash: No
Fire: No
Vehicle Identification Number: 1FADP3F29DL******
Summary

CAR JERKS WHEN ACCELERATING. AFTER BEING STOPPED AND STEPPING ON THE GAS, CAR FEELS LIKE IT IS GOING TO STALL OUT TO THE POINT WHEN IT BEGINS TO MOVE AGAIN IT JERKS YOU BACK IN THE SEAT. MAKES A LOUD GRINDING NOISE UNDER THE HOOD. ALSO, WHEN TURNING THE KEY TO START THE VEHICLE, IT IS HESITANT TO START. CAR SHAKES AND DOES NOT DRIVE AT AN EVEN PACE UNLESS ON THE HIGHWAY AT OR ABOVE 40 MPH. BEEN TO THE DEALER NUMEROUS TIMES ABOUT THESE PROBLEMS, ALL TO WHICH THEY HAVE NO ANSWERS FOR.

09/23/2015
Components: POWER TRAIN
Incident Date: 09/16/2015
Crash: No
Fire: No
Vehicle Identification Number: 1FADP3L93DL******
Summary

WHILE DRIVING MY 2013 FORD FOCUS ST MY MANUAL TRANSMISSION'S FOURTH GEAR FAILED AFTER I HEARD A CLUNKING SOUND COMING FROM THE TRANSMISSION DURING LIGHT ACCELERATION. THEN THREE DAYS LATER MY THIRD GEAR FAILED TO ENGAGE AS WELL. CURRENTLY I AM ON MY SECOND GETRAG SIX-SPEED TRANSMISSION AFTER MY FIRST ONE'S SECOND GEAR FAILED AT 19K MILES IN A SIMILAR FASHION.

09/22/2015
Components: POWER TRAIN
Incident Date: 09/20/2015
Crash: No
Fire: No
Vehicle Identification Number: 1FADP3F2XDL******
Summary

TL* THE CONTACT OWNS A 2013 FORD FOCUS. WHILE TRAVELING 25 MPH, THE TRANSMISSION FELL OUT FROM UNDER THE VEHICLE WHICH CAUSED THE CONTACT TO STOP IMMEDIATELY. THE VEHICLE WAS TOWED TO A DEALER WHERE IT WAS DIAGNOSED THAT THE TRANSMISSION MOUNT FAILED AND NEEDED TO BE RE-MOUNTED. THE VEHICLE WAS CURRENTLY BEING REPAIRED. THE MANUFACTURER WAS NOT AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS UNKNOWN.

09/22/2015
Components: UNKNOWN OR OTHER
Incident Date: 06/09/2015
Crash: No
Fire: No
Vehicle Identification Number: 1FADP3F20DL******
Summary

THE TRANSMISSION ON THIS VEHICLE HAS LET GO FOUR TIMES. ONE OF THOSE INCIDENTS OCCURRED 24 HOURS AFTER THE MOST RECENT REPLACEMENT (LAST WEEK). THE CAR FAILS TO SHIFT, SLOWS DOWN OR STOPS WHILE DRIVING OR ROLLS WHILE THE CAR IS AT A COMPLETE STOP. THE CAR ALSO FAILS TO REACH SPEEDS QUICKLY AND REQUIRES A LOT OF PRESSURE AND FORCE TO GET THE CAR EVEN UP TO 30 MILES AN HOUR MAKING IT EXTREMELY DIFFICULT AND DANGEROUS WHILE DRIVING ON HIGHWAYS, ON-RAMPS AND EVEN GOING AFTER STOPPING AT A STOP SIGN OR STOP LIGHT.

09/22/2015
Components: POWER TRAIN
Incident Date: 08/20/2015
Crash: No
Fire: No
Vehicle Identification Number: 1FADP3F27DL******
Summary

TL* THE CONTACT OWNS A 2013 FORD FOCUS. WHILE DRIVING APPROXIMATELY 25 MPH, THE VEHICLE HESITATED TO ACCELERATE WITHOUT WARNING. THE VEHICLE WAS TAKEN TO A DEALER WHERE IT WAS DIAGNOSED THAT THE PCM AND TCM NEEDED TO BE REPROGRAMMED. THE VEHICLE WAS REPAIRED, BUT THE FAILURE RECURRED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 28,968.

09/17/2015
Components: POWER TRAIN,VEHICLE SPEED CONTROL
Incident Date: 01/07/2014
Crash: No
Fire: No
Vehicle Identification Number: 1FADP3N22DL******
Summary

WHEN ACCELERATING THE CAR FROM A STOP, THE CAR WILL SHUDDER OFTEN SIGNIFICANTLY MAKING IT DIFFICULT TO MOVE THE VEHICLE. THIS HAPPENS EVERY TIME. HAVE CONTACTED FORD AND HAD THE ECU UPDATED. THIS HAS NOT HELPED. FORD SAYS THEY WILL REPLACE THE CLUTCH AS IT IS LEAKING FLUID (ON BACK ORDER FOR MONTHS) BUT THEY HAVE NOT STATED THAT IT WILL FIX THE PROBLEM

09/17/2015
Components: POWER TRAIN
Incident Date: 09/16/2015
Crash: No
Fire: No
Vehicle Identification Number: 1FADP3F20DL******
Summary

TL* THE CONTACT OWNS A 2013 FORD FOCUS. WHILE DRIVING 45 MPH, THE VEHICLE MADE A LOUD ABNORMAL NOISE AND WOULD NOT ACCELERATE OVER 45 MPH. THE VEHICLE WAS TAKEN TO A DEALER WHERE IT WAS DIAGNOSED THAT THE TRANSMISSION NEEDED TO BE REPAIRED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS 48,000.

09/17/2015
Components: FUEL/PROPULSION SYSTEM
Incident Date: 09/14/2015
Crash: No
Fire: No
Vehicle Identification Number: 1FADP3K29DL******
Summary

I WAS DRIVING IN TOWN, HAD NOT HAD ANY INDICATION PREVIOUS TO THIS THAT THERE WAS ANYTHING WRONG WITH MY CAR. AS I WAS AT AN INTERSECTION, PULLING AWAY FROM A FULL STOP, THE CAR JUST QUIT. 100% WOULD NOT MOVE ANOTHER INCH EVEN WITH COAXING ETC. AFTER TRYING TO START THE CAR A FEW MORE TIMES I REALIZED IT WAS NOT GOING TO START AGAIN AND GOT IT TOWED. THE FUEL PUMP WAS REPLACED. THE WAY THE CAR STOPPED MADE THE SITUATION DANGEROUS. SUDDEN AND WITHOUT WARNING. I PUT THIS HERE, IN CASE IT BECOMES A PATTERN WITH THIS VEHICLE.

09/15/2015
Components: POWER TRAIN
Incident Date: 01/25/2015
Crash: No
Fire: No
Summary

TL* THE CONTACT OWNS A 2013 FORD FOCUS. THE CONTACT STATED THAT THE VEHICLE EXPERIENCED A COMPLETE LOSS OF POWER WHILE DRIVING 60 MPH. THE CHECK ENGINE WARNING INDICATOR ILLUMINATED. THE VEHICLE WAS TAKEN TO THE DEALER WHERE IT WAS DIAGNOSED THAT THE TRANSMISSION FAILED. THE VEHICLE WAS REPAIRED, BUT THE FAILURE RECURRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE AND STATED THAT THEY WOULD CONTINUE TO TRY TO REMEDY THE ISSUE UNTIL THE WARRANTY EXPIRED. THE FAILURE MILEAGE WAS 55,000. THE VIN WAS NOT PROVIDED.

09/14/2015
Components: STEERING
Incident Date: 08/18/2015
Crash: No
Fire: No
Vehicle Identification Number: 1FADP3F25DL******
Summary

TL* THE CONTACT OWNS A 2013 FORD FOCUS. WHILE REVERSING AT A LOW SPEED, THE STEERING WHEEL SEIZED. THE FAILURE RECURRED ON NUMEROUS OCCASIONS. THE VEHICLE WAS TAKEN TO A DEALER WHO WAS UNABLE TO DIAGNOSE OR REPAIR THE VEHICLE. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS UNKNOWN.

09/14/2015
Components: UNKNOWN OR OTHER
Incident Date: 09/24/2012
Crash: No
Fire: No
Vehicle Identification Number: 1FADP3K26DL******
Summary

THE SAME WEEK I PURCHASED MY NEW FORD FOCUS, THE TRANSMISSION STARTED TO SHUDDER UPON ACCELERATION BUT IT WASNT EVERY TIME I DROVE IT. IT WOULD DO IT FOR A DAY OR TWO THEN STOP FOR SEVERAL WEEKS OR EVEN MONTHS. THEN IT STARTED DOING IT EVERY TIME I DROVE IT.. I CONTACTED FORD, TOOK IT IN AND THEY TOLD ME THEY FIXED IT. IT APPEARED TO BE FIXED FOR A WHILE THEN STARTED DOING THE SAME THING AGAIN. ONCE AGAIN, I TOOK IT BACK TO FORD, WAS TOLD THEY WERE HAVING TRANSMISSION PROBLEMS WITH THAT YEAR AND ONCE AGAIN I WAS ASSURED IT WAS FIXED. I HAVE TAKEN IT BACK 4 OR 5 TIMES NOW FOR THE SAME PROBLEM AND EACH TIME HAVE BEEN TOLD FORD HAS FOUND A NEW WAY TO CORRECT THE PROBLEM. THE LAST TIME I HAD IT IN WAS AUGUST,7,2015. I WAS TOLD ONCE AGAIN THAT THERE WAS A NEW FIX FOR THE PROBLEM AND THAT IT WAS FIXED. WITHIN A COUPLE OF DAYS IT STARTED SHUDDERING AGAIN. ITS DOING JUST LIKE ALWAYS . STARTS OUT JUST EVERY NOW AND THEN AND THEN GETS TO BE CONSTANT. I HAVE NOTICED A DIFFERENT PROBLEM ALSO. SOMETIMES THE TRANSMISSION SEEMS TO WANT TO KEEP GOING WHEN I AM TRYING TO SLOW DOWN OR COME TO A STOP IT SEEMS TO STICK. ITS VERY SCARY. I AM ACTUALLY CONCERNED FOR MY SAFETY AT THIS POINT.

09/14/2015
Components: POWER TRAIN,ELECTRICAL SYSTEM
Incident Date: 01/22/2014
Crash: No
Fire: No
Vehicle Identification Number: 1FADP3K26DL******
Summary

TL* THE CONTACT OWNS A 2013 FORD FOCUS. WHILE DRIVING APPROXIMATELY 45 MPH, THE VEHICLE'S SPEED REDUCED INDEPENDENTLY AND THE CHECK ENGINE WARNING LIGHT ILLUMINATED. THE FAILURE RECURRED MULTIPLE TIMES. THE VEHICLE WAS TAKEN TO A DEALER FOR DIAGNOSTIC TESTING. THE MECHANIC REPLACED THE CLUTCH, THE TRANSMISSION WAS REMOVED AND SEALED BECAUSE OF A LEAK, AND THE COMPUTER WAS REPROGRAMMED; HOWEVER, THE FAILURE RECURRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 16,000.

09/09/2015
Components: POWER TRAIN,ELECTRICAL SYSTEM,VEHICLE SPEED CONTROL
Incident Date: 08/05/2014
Crash: No
Fire: No
Vehicle Identification Number: 1FADP3K29DL******
Summary

TL* THE CONTACT OWNS A 2013 FORD FOCUS. WHILE DRIVING AT LOW SPEEDS UPHILL OR ON AN INCLINE, THE TRANSMISSION HESITATED AS IF THE VEHICLE WOULD STALL. THE VEHICLE WAS INCLUDED IN A MANUFACTURER'S RECALL RELATED TO THE FAILURE; HOWEVER, THE RECALL PART WAS NOT AVAILABLE. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS NOT AVAILABLE.

09/08/2015
Components: STEERING
Incident Date: 08/21/2015
Crash: No
Fire: No
Summary

MY 16 YEAR OLD DAUGHTERS CAR. SHE CALLED ME TO TELL ME THE STEERING CONTROL WOULD NO LONGER WORK AND COULD BARELY CONTROL THE DIRECTION OF THE CAR. THIS OCCURRED WHILE THE CAR WAS IN OPERATION AND BEING DRIVEN DOWN A HIGHWAY I ADVISED HER TO PULL OVER AND GIVE ME HER LOCATION. WHEN I GOT THE CAR, I VERIFIED THAT STEERING WAS EXTREMELY DIFFICULT. I CHECKED THE TILT AND TELESCOPING STEERING AND HAD NO EFFECT. I THEN CHECKED FOR FLUID, DOES NOT EXIST. LASTLY, I TURNED THE CAR OFF AND THEN RE STARTED. AT RESTART, THE ELECTRIC POWER STEERING THEN WORKED PROPERLY. I THEN REPORTED TO MY LOCAL FORD DEALERSHIP. THEY CHECKED TO SEE IF ANY RECALLS EXISTED FOR THE REPORTED PROBLEM AND WAS ADVISED THAT NONE EXISTED. THE DEALERSHIP THEN TOLD ME THAT IF I HAD ANY FUTURE PROBLEMS TO LET THEM KNOW.

09/08/2015
Components: STEERING
Incident Date: 08/21/2015
Crash: No
Fire: No
Summary

MY 16 YEAR OLD DAUGHTERS CAR. SHE CALLED ME TO TELL ME THE STEERING CONTROL WOULD NO LONGER WORK AND COULD BARELY CONTROL THE DIRECTION OF THE CAR. THIS OCCURRED WHILE THE CAR WAS IN OPERATION AND BEING DRIVEN DOWN A HIGHWAY I ADVISED HER TO PULL OVER AND GIVE ME HER LOCATION. WHEN I GOT THE CAR, I VERIFIED THAT STEERING WAS EXTREMELY DIFFICULT. I CHECKED THE TILT AND TELESCOPING STEERING AND HAD NO EFFECT. I THEN CHECKED FOR FLUID, DOES NOT EXIST. LASTLY, I TURNED THE CAR OFF AND THEN RE STARTED. AT RESTART, THE ELECTRIC POWER STEERING THEN WORKED PROPERLY. I THEN REPORTED TO MY LOCAL FORD DEALERSHIP. THEY CHECKED TO SEE IF ANY RECALLS EXISTED FOR THE REPORTED PROBLEM AND WAS ADVISED THAT NONE EXISTED. THE DEALERSHIP THEN TOLD ME THAT IF I HAD ANY FUTURE PROBLEMS TO LET THEM KNOW.

09/07/2015
Components: POWER TRAIN
Incident Date: 09/02/2015
Crash: No
Fire: No
Vehicle Identification Number: 1FADP3E22DL******
Summary

ON SEPTEMBER 2ND WHILE DRIVING TO WORK NEAR THE EXIT OF THE 22 FWY EASTBOUND THE VEHICLE STARTED JERKING AND JOLTING SEVERELY WITH LOSS OF POWER. I WAS ABLE TO EXIT AND MANAGED TO DRIVE IN TO THE WORK PARKING LOT. THE CAR WAS TOWED TO THE NEAREST FORD DEALERSHIP. HERE IS THE REPORT FROM THE DEALERSHIP: 15822 TRANSMISSION CONTROL MODULE REPROGRAMMING FOR OVERT TCM FAILURE W. WHEN I BOUGHT THIS VEHICLE BRAND NEW I TOLD CARUSO FORD IN LONG BEACH CA NOT LONG AFTER THAT CAR JERKS AND JOLTS THEN HESITATES, AND EVERY TIME I TOOK THE VEHICLE IN FOR MAINTENANCE THAT THE VEHICLE HESITATES, JOLTS AND JERKS AT TIMES WHILE DRIVING. THEY KEPT TELLING ME NOTHING WAS WRONG. THIS CAR HAS HAD A DEFECTIVE TCM MODULE SINCE THE DAY I BOUGHT IT. ON SEPTEMBER 2ND MY LIFE WAS ENDANGERED ON THE FWY DUE TO NEGLIGENCE BY BOTH FORD MOTOR COMPANY AND CARUSO FORD DEALERSHIP. THEY KNOW THAT THERE IS A DEFECTIVE PROBLEM. I HAVE READ OTHER COMPLAINTS ON HERE. I BLAME CARUSO FORD MORE ON THIS PROBLEM BECAUSE THEY HAVE FAILED TO LISTEN TO ME AND FAIL TO DO A PROPER INTERNAL CHECK WHICH PUT MY LIFE AT RISK. THE CAR HAS BEEN REPAIRED BY THE OTHER DEALERSHIP NEAR MY WORK WHERE IT WAS TOWED AT. I STILL DON'T KNOW IF THERE COULD BE A MORE SERIOUS PROBLEM WITHIN THE POWER TRAIN SYSTEM LATER ON..

09/05/2015
Components: UNKNOWN OR OTHER
Incident Date: 08/18/2015
Crash: No
Fire: No
Vehicle Identification Number: 1FADP3K25DL******
Summary

DRIVING TO WORK TO THE PENTAGON, WENT TO ACCELERATE AND THE VEHICLE SLIPPED THEN STUTTERED BEFORE MOVING UP A NOTCH. THE CHECK ENGINE LIGHT CAME ON. I BROUGHT IT INTO SERVICE. THEY LET ME KNOW THAT THIS IS A KNOWN ISSUE AND THE VEHICLE NEEDED TO RELEARN MY DRIVING HABITS. THEY KEPT THE VEHICLE FOR ALMOST WEEK. WHILE DRIVING TO WORK AND HOME ON 10 DAYS LATER THE ISSUE RE-OCCURRED. DRIVING IN DC ON A HIGHWAYS IS EXTREMELY HAZARDOUS AND DANGEROUS FOR ALL ON THE ROAD. IT WAS A GOOD THING THAT I WAS BY MYSELF AND NOT MY WHOLE FAMILY IN THE CAR.

09/04/2015
Components: POWER TRAIN,ELECTRICAL SYSTEM,ENGINE
Incident Date: 09/03/2015
Crash: No
Fire: No
Vehicle Identification Number: 1FADP3F28DL******
Summary

DRIVING ON I80 WEST BOUND AND MY RPMS SHOT UP TO 5,000/6,000. I PROCEEDED TO TAKE MY FOOT OFF THE GAS TO LET THE TRANSMISSION CATCH, HOWEVER, WHEN I PUT MY FOOT BACK ON THE GAS MY RPMS SHOT UP AGAIN. MY TRANSMISSION HAD COMPLETELY DIED. I HAD NO ABILITY TO MOVE FORWARD. I MANAGED TO MAKE IT TO THE RIGHT HAND SHOULDER FROM THE LEFT LANE. I SHUT MY CAR OFF ONCE I REACHED THE SHOULDER TO SEE IF THAT WOULD HELP THE PROBLEM. WHEN I TRIED TO START MY CAR IT WOULD NOT TURN ON. I HAD DASHBOARD LIGHTS BUT THE CAR WOULD NOT START. MY CAR WAS STILL SAYING IT WAS IN DRIVE WHEN IT WAS IN PARK. MY CAR ENDED UP BEING TOWED TO FORD AND THEY TOLD ME I NEEDED A NEW TRANSMISSION CONTROL MODULE AND THAT THEY HAVE HAD SEVERAL FOCUSES COME IN WITH THIS PROBLEM IN THE LAST TWO TO THREE WEEKS, SO THEY ARE NOW KEEPING THIS PART STOCKED. THIS COULD HAVE BEEN A VERY DANGEROUS SITUATION GIVEN THAT I80 IS A VERY BUSY EXPRESSWAY AND MY CAR DIED WHILE I WAS DRIVING IT.

09/04/2015
Components: POWER TRAIN
Incident Date: 06/28/2015
Crash: No
Fire: No
Vehicle Identification Number: 1FADP3J21DL******
Summary

WAS TAKING OFF FROM A STOP LIGH, VEHICLE SHUDDERED ENHINE LIGHT CAME ON AND CAR SLIPPED INTO NEUTRAL ON ITS OWN. HAS HAPPENED MULTIPLE TIMES

09/03/2015
Components: STEERING,POWER TRAIN,ELECTRICAL SYSTEM
Incident Date: 09/02/2015
Crash: Yes
Fire: No
Summary

STOPPED IN STOP-AND-GO TRAFFIC ON A MAJOR HIGHWAY, WHEN I ATTEMPTED TO ACCELERATE AGAIN THE VEHICLE FLASHED A WARNING WHICH SAID "HILL START ASSIST NOT AVAILABLE" AND THE ENGINE DIED COMPLETELY. I LOST ALL POWER TO THE WHEELS AND LOST POWER STEERING, WAS ABLE TO COAST TO THE SHOULDER, WHERE THE CAR WOULD NOT START. ALL WARNING LIGHTS APPEARED TO COME ON, INCLUDING SEATBELT, CHECK ENGINE, TRACTION CONTROL, ETC. THE CAR INDICATED IT WAS IN "DRIVE", IN SPITE OF THE FACT THAT I HAD THE GEARSHIFT IN PARK. IT WOULD NOT SHIFT GEARS OR ALLOW ME TO START THE ENGINE. AFTER SITTING FOR 30-40 MINUTES WAITING FOR A TOW TRUCK, THE CAR SUDDENLY APPEARED TO FUNCTION NORMALLY. I DROVE HOME, AND 10 MINUTES LATER, WHILE PARALLEL PARKING, THE INCIDENT OCCURRED AGAIN: BACKING INTO A PARKING SPACE AND ATTEMPTING TO PULL BACK OUT, GOING UPHILL, THE EXACT SAME SEQUENCE OF EVENTS OCCURRED ("HILL START ASSIST NOT AVAILABLE", LOSS OF POWER AND STEERING). THIS TIME THE VEHICLE COASTED BACKWARDS INTO ANOTHER CAR. NO INJURIES OR DAMAGE. THE 2013 FORD FOCUS CANNOT BE TRUSTED TO BE DRIVEN ON THE HIGHWAY. I HAVE READ MANY REPORTS ONLINE OF OTHER DRIVERS HAVING IDENTICAL OR VERY SIMILAR ISSUES WITH HILL START ASSIST/TRANSMISSION/TRACTION CONTROL ERRORS, LOSS OF POWER, LOSS OF POWER STEERING, AND INABILITY TO SHIFT GEARS OR RESTART THE CAR, WITH THIS ERROR SOMETIMES HAPPENING *WHILE DRIVING AT HIGHWAY SPEEDS* RESULTING IN LOSS OF CONTROL OF THE VEHICLE. I DO NOT FEEL SAFE DRIVING THIS CAR. I FEEL LESS SAFE KNOWING THAT FORDS WITH THIS PROBLEM WAITING TO HAPPEN ARE BEING DRIVING EVERY DAY BY UNKNOWING DRIVERS. THIS IS A SAFETY ISSUE OF THE HIGHEST MAGNITUDE. IT IS ABSOLUTELY OUTRAGEOUS THAT FORD HAS ISSUED NO RECALLS.

09/03/2015
Components: POWER TRAIN,VEHICLE SPEED CONTROL
Incident Date: 09/03/2015
Crash: No
Fire: No
Vehicle Identification Number: 1FADP3F22DL******
Summary

I JUST PURCHASED A 2013 FORD FOCUS THREE DAYS AGO. TODAY AS I WAS DRIVING, I NOTICED THAT WHEN I COME TO COMPLETE STOP WHILE DRIVING, THE TRANSMISSION FEELS LIKE IT JERKS AND THE ACCELERATION FEELS SLOW. AFTER DOING RESEARCH I SEEN THOUSANDS OF BUYERS OF THE SAME VEHICLE COMPLAINING ABOUT THE SAME PROBLEMS I AM. I REALLY NEED SOME HELP AS TO WHAT DIRECTION TO GO IN. I AM A SINGLE MOTHER OF A 7 YEAR OLD DAUGHTER AND I USED ALL MY MONEY TO PURCHASE A RELIABLE CAR AND NOW I AM DEALING WITH THESE ISSUES. THE CAR IS FAIRLY NEW SO IT SHOULD BE SAFE TO SAY THAT IT SHOULD NOT BE HAVING DEFECTIVE TRANSMISSION PROBLEMS, THIS IS VERY DANGEROUS. UNFORTUNATELY FORD ISN'T PRESSING THE ISSUE TOWARDS HELPING BUYERS WITH THESE ISSUES. PLEASE HELP AND PRESS A SERIOUS ISSUE WITH RECALLING THIS VEHICLE. I REPRESENT MANY PEOPLE WHO ARE UPSET AFTER BUYING THIS VEHICLE. THANK YOU. *TR

09/02/2015
Components: ENGINE
Incident Date: 09/01/2015
Crash: No
Fire: No
Vehicle Identification Number: 1FADP3K23KL******
Summary

I WAS IN HEAVY TRAFFIC, STOP AND START, AND WHEN I RE-ACCELERATED AFTER GOING VERY SLOWLY THE CAR DID NOT GO AND THEN IT JUST DIED. I TURNED CAR OFF, GOT IT STARTED WITHIN 200 YARDS IT DIED AGAIN. I ONCE AGAIN TURNED CAR OFF, RESTARTED IT AND WAS ABLE TO PULL OFF THE ROAD. IN THE MEANTIME, PEOPLE BEHIND ME WERE HONKING WILDLY. LUCKILY, NO ONE REAR ENDED ME. I WAS ABLE TO GET CAR TO MY MECHANIC WHO TOLD ME THE FORD PEOPLE NEEDED TO LOOK AT IT. THIS MORNING THE CAR WAS TOWED AS IT NOW DOES NOT EVEN TURN ON. FORD PEOPLE SAID THEY HAD NO IDEA WHAT IT COULD BE. IF I HAD BEEN ON A HIGHWAY IN STOP AND GO TRAFFIC LIKE THAT I MIGHT HAVE BEEN SERIOUSLY HURT. FORD SEEMS TO BE UNAWARE OF ANY PROBLEMS. I THINK THIS IS SOMETHING THEY SHOULD INVESTIGATE.

08/28/2015
Components: POWER TRAIN,ELECTRICAL SYSTEM
Incident Date: 07/24/2015
Crash: No
Fire: No
Summary

I WAS DRIVING THROUGH TOWN,A FEW SECONDS AFTER TAKING OFF FROM THE TRAFFIC LIGHT THE LIGHT WENT OUT AROUND MY D GEAR AND THE CAR SLIPPED INTO NEUTRAL,I PUT THE SHIFTER INTO DRIVE WHERE IT LOCKED UP,I TURNED THE IGNITION SWITH OFF AND A MINUTE LATER TURNED THE CAR BACK ON,THE GEAR LIGHT REAPPEARED AND I DROVE IT ANOTHER MINUTE TILL IT HAPPENED AGAIN ,I WAS ABLE TO GET TO A PARKING LOT DOING THIS OVER AND OVER AGAIN.THE CAR HAS BEEN IN THE SHOP FOR ONE MONTH NOW AND CANT SEEMED TO BE FIXED,,I COULD HAVE BEEN KILLED IF I HAD BEEN ON A MAJOR HIGHWAY..THE ENGINE DOES NOT SEEM TO BE AFFECTED BY THIS PROBLEM...

08/27/2015
Components: STEERING,POWER TRAIN,ENGINE
Incident Date: 08/27/2015
Crash: No
Fire: No
Vehicle Identification Number: 1FADP3R40DL******
Summary

WHILE MAKING A LEFT TURN AND ACCELERATING OUT OF THE TURN THE ENGINE, POWER TRAIN AND BREAKING SYSTEM STOPPED WORKING. THE VEHICLE STOPPED DEAD IN THE STREET. THE DASH DISPLAYED "STOP SAFELY NOW" AND A YELLOW WARNING LIGHT SYMBOL OF A WRENCH APPEARED. I TOOK SEVERAL ATTEMPTS TO RESTART USING VARIOUS METHODS THE VEHICLE FINALLY RESET AND STARTED.

08/25/2015
Components: POWER TRAIN
Incident Date: 09/15/2014
Crash: No
Fire: No
Vehicle Identification Number: 1FADP3F25DL******
Summary

I HAVE BROUGHT THE CAR TO THE DEALERSHIP FOR MULTIPLE (4) TRANSMISSION ISSUES OVER THE PAST YEAR. THE CAR HAS 25000 MILES ON IT. THE LAST TIME WAS JULY 17, 2015. WHEN I PICKED UP THE CAR I WAS TOLD IT NEEDED A NEW CLUTCH BUT WAS OKAY TO DRIVE. I WAS TOLD THE CLUTCH WAS BACK ORDERED 4 TO 8 WEEKS BUT THE CAR WAS OKAY TO DRIVE IN ITS PRESENT STATE. THE CAR CONTINUED TO STUTTER AT LOW SPEEDS BUT I WAS TOLD THIS WAS NORMAL FOR THIS TRANSMISSION. ON JULY 31ST THE CAR BEGAN TO STUTTER HARSHLY AND THEN COMPLETELY STALLED OUT IN TRAFFIC IN THE MIDDLE OF THE ROAD. THE ON BOARD COMPUTER INDICATED A TRANSMISSION FAILURE. A SECOND FORD DEALERSHIP SAID THEY REPAIRED THE TRANSMISSION BUT NOT THE CLUTCH THAT WAS PREVIOUSLY INDICATED. THEY ALSO SAID THE CAR WAS SAFE TO DRIVE. IT IS NOT. IT STUTTERS HARSHLY AND CAN'T BE DEPENDED ON TO MERGE INTO TRAFFIC SAFELY. AS OF TODAY, IT SITS IN MY DRIVEWAY WAITING FOR A NEW CLUTCH. I DON'T KNOW IF IT WILL FINALLY BE REPAIRED OR IF THE PROBLEM WILL RETURN. IN MY OPINION THIS CAR IS NOT SAFE AND THE POTENTIAL EXISTS FOR SOMEONE TO GET SERIOUSLY HURT OR EVEN KILLED. I KNOW OF TWO OTHER OWNERS OF THESE VEHICLES (FOCUS). BOTH ARE HAVING THE EXACT SAME PROBLEM. ONE OF WHICH IS HAVING HER TRANSMISSION REPAIRED FOR THE THIRD TIME TODAY. THIS IS A SAFETY ISSUE.

08/25/2015
Components: POWER TRAIN
Incident Date: 08/01/2014
Crash: No
Fire: No
Vehicle Identification Number: 1FADP3N23DL******
Summary

SHUDDERING, JOLTING, LURCHING, GRINDING OF THE TRANSMISSION BETWEEN 1ST AND 2ND GEAR. THIS HAD BEEN THE MAIN ISSUE, I WENT TO FORD 6 TIMES FOR THIS AND IT STILL HAS ISSUES. MOST RECENTLY, MY CAR WOULDN'T GO INTO 2ND GEAR AND WOULD REV VERY HIGH AND THEN SLAMS INTO GEAR & HAS A VERY INTENSE LURCH FORWARD. IT HAS DONE THIS IN INTERSECTIONS AND PULLING OUT ONTO BUS HIGHWAYS. I WENT TO THE LOCAL AUTO PARTS STORE AS THE CHECK ENGINE LIGHT WAS ON. THE ERROR CODE THEY RECEIVED WAS "P0902 CLUTCH ACTUATOR CIRCUIT LOW".

08/24/2015
Components: POWER TRAIN
Incident Date: 01/01/2015
Crash: No
Fire: No
Vehicle Identification Number: 1FADP3F23DL******
Summary

CAR SHAKES AND HESITATES WHILE TRYING TO ACCELERATE. SEEMS LIKE CLUTCH OR TRANSMISSION SLIPPAGE. THERE IS ALSO SOME TYPE OF VIBRATING/RATTLING NOISE AT THE SAME TIME. ONCE THE CAR SHIFTS PAST 2ND GEAR IT SEEMS TO BE BETTER. BOUGHT THE CAR WITH 35000 MILES AND DIDN'T NOTICE IT RIGHT AWAY. SLOWLY HAS GOTTEN WORSE AND THE CAR NOW HAS 56000 MILES. SOMETHING IS NOT RIGHT.

08/24/2015
Components: POWER TRAIN
Incident Date: 08/23/2015
Crash: No
Fire: No
Summary

I WAS DRIVING APPROXIMATELY 40 MPH YESTERDAY WHEN ALL OF A SUDDEN THE CAR STARTED DE-ACCELERATING AND CAME TO A COMPLETE STOP ON THE ROAD. FORTUNATELY I WAS IN THE FAR RIGHT LANE AND WAS ABLE TO PULL INTO THE MEDIAN. THE CAR WAS STILL ON AND ALL OF THE OTHER POWER WAS ON BUT WHEN I PUSHED THE GAS, NOTHING WAS HAPPENING. I HAD AN ERROR LIGHT POP UP THAT SAID "PARKING ASSIST NOT AVAILABLE" AND THEN ANOTHER ONE ABOUT "HILL ASSISTANCE" OR SOMETHING LIKE THAT. I HAD NOT ATTEMPTED TO USE EITHER OF THOSE FUNCTIONS. I TURNED OFF THE CAR FOR A FEW MINUTES. WHEN I TURNED IT BACK ON A BIT LATER I WAS ABLE TO GO ANOTHER MILE BACK TOWARDS HOME AND THEN THE SAME THING HAPPENED AGAIN. LUCKILY I WAS CLOSE TO HOME SO I WAITED AGAIN AND WAS ABLE TO MAKE IT HOME. I BROUGHT IT TO THE DEALERSHIP THIS MORNING (HAD TO STOP TWICE ON THE WAY HERE FOR THE SAME REASONS AS YESTERDAY). THEY SAID THE TRANSMISSION MODULE HAS TO BE REPLACED. I ASKED IF THIS WAS A KNOWN ISSUE AND THE SERVICE PERSON SAID YES, IT IS AND THAT SOME PEOPLE RECEIVED RECALL LETTERS. I DID NOT RECEIVE ONE. IT'S GOING TO TAKE ABOUT A WEEK TO FIX AND IS COVERED UNDER WARRANTY. APPARENTLY FORD IS EXTENDING THE WARRANTY TO 100K BUT I HAVEN'T SEEN THAT IN WRITING YET. THIS IS INCREDIBLY FRUSTRATING AND SCARY. THIS CAR IS ONLY 2.5 YEARS OLD! WHEN I LOOKED IT UP ONLINE AND SAW THAT THERE IS A CLASS ACTION SUIT, I WAS SHOCKED AND DISMAYED. I'M WORRIED I'LL CONTINUE TO HAVE PROBLEMS AND THAT IT WILL HAVE NO RESALE VALUE.

08/22/2015
Components: POWER TRAIN
Incident Date: 08/22/2015
Crash: No
Fire: No
Vehicle Identification Number: 1FADP3R40DL******
Summary

2013 FOCUS ELECTRIC. WAS JUST HEADING TO FREEWAY WHEN A WARNING DISPLAYED "STOP SAFELY NOW" A FEW SECONDS LATER THE VECHILE POWER TO MOTOR STOPPED AND VEHICLE WAS STALLED IN TRAFFIC WITH WIFE AND GRANDCHILDREN IN CAR. VEHICLE WAS ON A FULL CHARGE AND 1 MILE FROM STARTUP.

08/21/2015
Components: AIR BAGS,STRUCTURE,ENGINE
Incident Date: 08/19/2015
Crash: Yes
Fire: No
Vehicle Identification Number: 1FADP3F22DL******
Summary

LAST NIGHT I HIT A DEER GOING 70 MILES PER HR. ON THE HIGHWAY. MY LEG AIRBAGS DEPLOYED BUT MY STEERING WHEEL DID NOT ONLY THE CLIPS CAME OUT. DUE TO KNEE AIRBAGS I HAVE HUGE BRUISES ON BOTH LEGS. I FEEL THAT THE STEERING WHEEL HAS A DEFECTIVE AIRBAG SINCE IT DID NOT DEPLOY. IF I HAD HIT A TREE INSTEAD OF A DEER ITS POSSIBLE I WOULD NOT BE HERE TO FILE THIS IT DID NOT PROTECT ME AT ALL.

08/20/2015
Components: POWER TRAIN,ELECTRICAL SYSTEM,FUEL/PROPULSION SYSTEM
Incident Date: 08/18/2015
Crash: No
Fire: No
Vehicle Identification Number: 1FADP3R41DL******
Summary

WHILE DRIVING THE VEHICLE, A LOUD CHIME SOUNDED, WITH A RED TRIANGLE SAYING, "STOP SAFELY NOW" AS WELL AS A YELLOW "SEE MANUAL" INDICATION. THIS WAS VERY DANGEROUS BECAUSE IT WAS SUDDEN AND WHILE DRIVING. THE CAR LOST ALL POWER AND I HAD TO ATTEMPT TO PULL OF THE STREET SO I WOULDN'T CAUSE AN ACCIDENT. I SHIFTED TO PARK AND TURNED THE CAR OFF AND BACK ON AND IT RESOLVED THE ISSUE. HOWEVER, 2 DAYS LATER THE SAME PROBLEM OCCURRED BUT THIS TIME I WAS UNABLE TO RESTART THE VEHICLE AND NEEDED TO TOW THE CAR TO THE DEALERSHIP.

08/20/2015
Components: POWER TRAIN
Incident Date: 08/17/2015
Crash: No
Fire: No
Summary

BRIEF DESCRIPTION OF THE PROBLEM, DRIVING THE CAR HOME FROM WORK THE ENGINE REVVED UP AND ALERT FLASHED SAYING THE STABILIZER CONTROL HAD A PROBLEM, THEN ANOTHER LIGHT FLASHED WITH AN EXCLAMATION MARK. THE ENGINE REVVED AND IT PICKED UP SPEED. I WAS ABLE TO STOP IT ON THE SHOULDER OF THE ROAD. TURNED THE ENGINE OFF AND PUT IT IN PARK. THE SHIFT LEVER WAS IN PARK BUT THE DISPLAY SAID I WAS STILL IN DRIVE. THE CAR WOULD NOT RE-START. I HAD THE CALL EMERGENCY ROAD SERVICE TO HAVE THE CAR TOWED BACK TO THE DEALERSHIP. I HAD JUST PURCHASED THE CAR THREE WEEKS EARLIER ON JULY 22, 2015. WAITED TWO HOURS IN 100+ DEGREE HEAT FOR THE TOW TRUCK TO ARRIVE. THE DEALERSHIP STATES IT WAS THE TCM (TRANSMISSION CONTROL MODULE) THAT CAUSED THE PROBLEM. IN RESEARCHING THE CARS HISTORY I FOUND OUT THE CAR HAS HAD THIS SAME PROBLEM 3 TIMES. IT'S ONLY TWO YEARS OLD WITH 42,000 MILES ON IT. THIS IS DEFECTIVE AND SHOULD BE RECALLED. I STILL DON'T HAVE MY CAR BACK, (IT'S BEEN 10 DAYS NOW). I FEEL THIS IS A DANGEROUS VEHICLE AND I WOULD PREFER TO HAVE THE PROBLEM RESOLVED NOT JUST CONSTANTLY REPAIRED FOR THE SAME PROBLEM. IT'S NOT SAFE TO DRIVE, THIS PROBLEM CAN RE-OCCUR AT ANY GIVEN TIME.

08/19/2015
Components: POWER TRAIN
Incident Date: 07/31/2013
Crash: No
Fire: No
Vehicle Identification Number: 1FADP3F22DL******
Summary

MY 2013 FORD FOCUS HAS BEEN IN THE SHOP 4 TIMES, ONE OF WHICH TOOK OVER MONTH TO GET THE PART. MY TRANSMISSION IS CLEARLY FAULTY AND WHENEVER I ACCELERATE TO 20MPH OR 45MPH MY TRANSMISSION ISN'T PROPERLY SHIFTING. ON 8/18 MY TRANSMISSION FELT LIKE IT WAS GOING TO DROP OUT WHILE I WAS ON THE HIGHWAY IN MICHIGAN. THIS IS AFTER JUST RECEIVING MY VEHICLE BACK FROM FORD SERVICE WITHIN THE LAST 7 DAYS. I DON'T FEEL SAFE DRIVING THIS VEHICLE AT HIGH SPEEDS WITH A FAULTY TRANSMISSION.

08/19/2015
Components: POWER TRAIN,ENGINE
Incident Date: 08/13/2015
Crash: No
Fire: No
Vehicle Identification Number: 1FADP3F22DL******
Summary

BOUGHT THIS VEHICLE USED WITH 34,869 MILES ON JULY 8, 2015. AFTER HAVING FOR ABOUT A WEEK, NOTICED SHAKING, GRINDING NOISES, SEEMS TO BE "MISSING" IN THE TRANSMISSION. TOOK TO DEALER ON 7/21/2015 AND THE REPROGRAMMED THE TCM. VEHICLE STILL MADE SAME ISSUES SO I TOOK TO A DIFFERENT FORD DEALER 7/27/2015 AND THEY DID THE SAME THING. ON 8/13/15 THE VEHICLE WOULD NOT START. ROADSIDE ASSISTANCE CAME OUT AND JUMPED THE VEHICLE TO START AND "FAULTY TRANSMISSION FAILURE" APPEARED ON THE DASH SCREEN. I ATTEMPTED TO TAKE THE CAR TO THE DEALER BUT THE VEHICLE WOULD NOT GO INTO REVERSE OR DRIVE. CALLED TOW TRUCK TO TAKE TO FORD DEALER THAT SAME DAY. THE NEXT DAY THEY CLAIMED IT NEEDED A NEW TRANSMISSION CONTROL MODULE. AS OF TODAY, 8/19/2015 - THE CAR IS STILL NOT FIXED AND IS STILL IN THEIR SHOP.

08/18/2015
Components: POWER TRAIN
Incident Date: 08/17/2015
Crash: No
Fire: No
Vehicle Identification Number: 1FADP3F23DL******
Summary

I HAVE BEEN HAVING CONTINUOUS AND PROGRESSIVELY WORSENING ISSUES WITH THE SHIFTING OF THIS CAR. LAST NIGHT AS I WAS LEAVING HOME AT LOW SPEED, THE CAR FELT LIKE IT CAME OUT OF GEAR...SEVERAL TIMES AND WOULD NOT MOVE FORWARD. I HAD TO TURN AROUND AND LUCKILY MADE IT HOME. OF COURSE, I COULD NOT ACCOMPLISH THE THINGS NEEDED TO DO. I HAVE HAD THE CAR BACK TO THE DEALER ONLY TO GET VAGUE INCOMPLETE ANSWERS IN THE PAST.

08/18/2015
Components: ELECTRICAL SYSTEM,UNKNOWN OR OTHER
Incident Date: 04/20/2015
Crash: No
Fire: No
Vehicle Identification Number: 1FADP3F24DL******
Summary

THE DASH UNIT WILL CEASE TO WORK AND ALL SPEAKERS IN THE CAR WILL UNEXPECTEDLY EMIT AN EARSPLITTING, HIGH FREQUENCY SQUEAL. THIS SOUND IS INTERMITTENT WITH A LOUD CRACKLING AND POPPING WHICH CANNOT BE STOPPED. THIS OCCURS WHILE DRIVING THE VEHICLE, WHEN THE VEHICLE DOOR IS OPENED AND THE ENGINE IS NOT RUNNING, WHILE THE VEHICLE SITS WITHOUT ANY OPERATION OR IGNITION, OR AT ANY OTHER TIME. THE PIERCING SOUND HAS ONLY STOPPED BY REMOVAL OF FUSES IN THE PASSENGER SIDE FUSE BOX. THE ENTIRE DASH UNIT WILL NOT FUNCTION AND THUS DOES NOT ALLEVIATE THE NOISE. THIS SOUND HAS BEEN PRODUCED BY THE VEHICLE WHEN NOT IN MOTION, ENGINE IS NOT RUNNING, AND CAR HAS BEEN IMMOBILE FOR A LONG PERIOD OF TIME. THE ABRUPT, DEAFENING SOUND IS A SAFETY ISSUE WHICH CAN CAUSE AN ACCIDENT DUE TO THE DRIVERS REACTION.

08/18/2015
Components: UNKNOWN OR OTHER
Incident Date: 06/01/2015
Crash: No
Fire: No
Vehicle Identification Number: 1FADP3J20DL******
Summary

THERE IS SOMETHING WRONG WITH THE TRANSMISSION OF THIS VEHICLE, IT JERKS AND SOMETIMES ACTS LIKE IT IS GOING TO DIE, ESPECIALLY AT LOWER SPEEDS. I'M NOT SURE AS TO WHAT NEEDS TO BE DONE WITH THESE, THEY JUST NEED TO RUN MORE SMOOTHLY AND NOT SEEM LIKE THEY ARE GOING TO BREAK DOWN-WHICH IS HOW I FEEL ON A DAILY BASIS WITH THIS VEHICLE.

08/16/2015
Components: POWER TRAIN
Incident Date: 12/04/2014
Crash: No
Fire: No
Vehicle Identification Number: 1FADP3N23DL******
Summary

THE CAR SHUDDERS & HESITATES UPON TAKE OFF FROM A STANDING START. IT FAILS TO PICK UP SPEED AFTER STARTING & HESITATES INSTEAD OF MOVING OFF. IT JERKS FORWARD THEN HESITATES. WE HAVE TAKEN IT TO THE DEALER 3 TIMES, BUT THEY ONLY DO WHAT FORD HAS DICTATED THAT THEY DO WHICH DOES NOT FIX THE PROBLEM. I HAVE CONTACTED FORD MOTOR CO. & THEY SAY THEY ARE NOT WILLING TO FIX THE PROBLEM BUT WE NEED TO LIVE WITH IT.

08/16/2015
Components: POWER TRAIN
Incident Date: 03/12/2013
Crash: No
Fire: No
Vehicle Identification Number: 1FADP3F26DL******
Summary

THIS CAR STARTED GIVING ME PROBLEMS SHORTLY AFTER I BOUGHT THE CAR. AT THE TIME THE DEALERSHIP TOLD ME THAT IT WAS NORMAL FUNCTION AND THAT THE CAR WAS EXPECTED TO SHUDDER SLIGHTLY AND TO RUN IT FOR A 1,000 MILES TO ALLOW THE CAR TO ADJUST TO MY DRIVING.WHEN THE SHUDDER SLOWLY BECAME WORSE, I FINALLY TOOK THE CAR IN FOR SERVICE. SINCE THAT FIRST TIME, I HAVE HAD THE TRANSMISSION REPLACE 3 TIMES AND I CANT EVER COUNT HOW MANY "SOFTWARE" UPDATES. EACH UPDATE I GET THE SAME RUN AROUND ABOUT DRIVING IT FOR 500-1000 MILES TO ALLOW THE SYSTEM TO RESET. THAT IS CRAP, AND IT NEVER WORKS. ADDITIONALLY, THE LAST TWO UPDATES I HAD TO CONTACT THEM...REALLY IF THERE IS AN UPDATE NEEDED SHOULDN'T THEY BE CONTACTING THEIR CONSUMER? THE WORSE PART IS THE THE TWO TIMES IT ACTED UP I WAS OUT OF TOWN WHEN THE CAR STARTED ACTING UP. I HAD TO INVEST IN AAA, JUST BECAUSE I CAN'T TRUST MY "NEW" CAR. MY BIGGEST CONCERN IS THAT THIS PROBLEM COULD VERY EASILY CAUSE A SERIOUS ACCIDENT. IT CAUSES THE CAR NOT TO ACCELERATE AS IT SHOULD: FOR EXAMPLE YOU GO TO PULL OUT ONTO A ROAD WITH PLENTY OF TIME, BUT THE CAR SPUDDERS AND DOESN'T PICK UP SPEED OR MERGING ONTO THE EXPRESS WAY AND IT DOESN'T ACCELERATE AS IT SHOULD? I WORK IN THE TRANSPORTATION INDUSTRY, I HAPPEN TO WORK IN THEIR SAFETY DEPARTMENT AND CAN TELL YOU THAT I WOULD NEVER ALLOW ONE OF OUR TRUCKS ON THE ROAD THAT PERFORMED LIKE MY CAR DOES. (OR SHOULD I SAY DOESNT') IT IS A SAFETY TO ME AND THE MOTORING PUBLIC. THERE ARE MULTIPLE COMPLAINTS AND FORD HAS DONE NOTHING BUT EXTEND WARRANTIES TO MAKE UP FOR THE SHOTTY PRODUCT THEY HAVE PUT OUT TO MARKET. IN ANY OTHER INDUSTRY I COULD RETURN A PRODUCT THAT WAS CRAP, BUT WITH CARS - YOU ARE JUST STUCK! I HAVE BEEN FIGHTING THIS BATTLE FOR TWO YEARS NOW. THIS IS OUTRAGEOUS AND SOMEONE NEEDS TO DO SOMETHING TO HOLD FORD ACCOUNTABLE BEFORE SOMEONE IS SERIOUSLY INJURED OR WORSE

08/14/2015
Components: POWER TRAIN
Incident Date: 08/08/2013
Crash: No
Fire: No
Vehicle Identification Number: 1FADP3E23DL******
Summary

I HAVE HAD PROBLEMS WITH THE FOCUS SINCE I BOUGHT IT IN 2013. THE TRANSMISSION SHUDDERS, VIBRATES, GOES BACK ON HILLS AND RATTLES. I FINALLY GAVE UP AFTER SEVERAL ATTEMPTS TO GET IT FIXED AND BEING TOLD ITS ALL NORMAL. MY FRUSTRATION WITH FORD AND ITS DEALERS IS THAT THEY KNEW ABOUT THIS PROBLEM LONG BEFORE I BOUGHT MINE, WHY WERE THEY STILL SELLING THEM TO UNAWARE BUYERS. I HAD BOUGHT A 2010 FOCUS FROM A DIFFERENT DEALER AND HAD TO RETURN THAT ONE BECAUSE THE TRANSMISSION BROKE A WEEK AFTER I GOT IT AND ONLY AFTER I NOTIFIED THE BUREAU OF AUTO REPAIR DID THEY EXCHANGE THE CAR. NOW I FEEL STUCK WITH ANOTHER LEMON BUT NO ONE WILL DO ANYTHING ABOUT THIS PROBLEM. IT'S BEEN 2 YEARS AND I'M STILL TRYING TO GET SOMEONE TO DO SOMETHING ABOUT THIS, NOT JUST FOR ME BUT FOR ALL THE CONSUMERS THAT WERE CONNED INTO BUY THIS LEMON. I WILL NEVER BUY A FORD AGAIN.

08/12/2015
Components: POWER TRAIN,ENGINE
Incident Date: 08/01/2014
Crash: No
Fire: No
Vehicle Identification Number: 1FADP3E23DL******
Summary

MY FORD FOCUS IS HAVING TRANSMISSION AND STALLING ISSUES AS REPORTED MANY TIMES BEFORE MY 2013 FOCUS HAS HAD A RECALL AND WAS TO BE CORRECT, A YEAR LATER IT SEEMS I AM STILL HAVING THE SAME ISSUE. AT ANYTIME WHILE DRIVING STOP AND GO OR JUST DRIVING MY CAR FEELS LIKE IT WANTS TO FIGHT TO SHIFT, CAUSING THE CAR TO PUTTER LIKE MOTION AND JERKING MOTION, THE CAR HAS STALLED OUT ON ME BEFORE WHILE DRIVING 70 MPH, AS I FEEL THIS IS A GROWING CONCERN I WANT OTHERS TO KNOW THAT IS NOT JUST YOUR CAR. I DO SEE MANY POST WITH THE SAME ISSUE AND ITS ALL 100% TRUE AS I LOVE FORD AND WILL NEVER DRIVE ANTHER CAR I FEEL FOR MY SAFETY EACH AND EVERY DAY THAT I DRIVE MY CAR. MY CAR HAS BEEN IN THE SHOP A HAND FULL OF TIMES. AS MY CAR IS BRAND NEW AND SHOULD NOT DRIVE THE WAY IT FEELS. *TR

08/12/2015
Components: POWER TRAIN
Incident Date: 08/08/2015
Crash: No
Fire: No
Vehicle Identification Number: 1FADP3F24DL******
Summary

TL* THE CONTACT OWNS A 2013 FORD FOCUS. THE CONTACT STATED THAT WHILE AT A STOP LIGHT, THE VEHICLE FAILED TO ACCELERATE. THE AIR BAGS AND SEAT BELT LIGHTS ILLUMINATED. THE VEHICLE WAS TAKEN TO A DEALER WHERE IT WAS DIAGNOSED THAT THE TRANSMISSION NEEDED TO BE REPLACED. THE VEHICLE WAS REPAIRED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS 33,000.

08/11/2015
Components: POWER TRAIN,SERVICE BRAKES
Incident Date: 08/05/2015
Crash: No
Fire: No
Summary

AS I WAS DRIVING EAST ON THE LONG ISLAND EXPRESSWAY PRIOR TO EXIT 41S THE CARS NOTIFICATION LIGHTS KICKED ON SEVERAL MESSAGES CAME UP WHICH INCLUDED REAR PARK ASSIST, HILL START ASSIST AS WELL AS BATTERY INDICATOR, OIL LIGHT, CHECK ENGINE LIGHT, ETC. I ATTEMPTED TO PUSH ON THE GAS HOWEVER NOTHING OCCURRED I WAS COASTING AT 40 MPH I SIGNALED TO GET OVER INTO THE RIGHT LANE, I APPLIED THE BRAKE HOWEVER IT ALSO LOCKED UP AND WOULD NOT BRAKE, I WAS ALMOST REAR ENDED/SIDE SWIPED BY SEVERAL VEHICLES AS I WAS UNABLE TO KEEP UP WITH TRAFFIC AND BRAKE ACCORDINGLY. I GOT TO THE RIGHT SHOULDER AND HIT THE E-BRAKE TO STOP. I TURNED OFF THE VEHICLE AND ATTEMPTED TO RESTART HOWEVER THE ENGINE WOULD NOT KICK ON AND THE GAS PEDAL WOULD NOT WORK.

08/10/2015
Components: POWER TRAIN
Incident Date: 08/03/2015
Crash: No
Fire: No
Vehicle Identification Number: 1FADP3F2XDL******
Summary

FORD TAURUS. CONSUMER WRITES IN REGARDS TO TRANSMISSION WARRANTY AND ISSUES. CONSUMER HAS ANOTHER VEHICLE CORRESPONDENCE IN ARTEMIS. *SMD THE CONSUMER STATED HE RECEIVED A LETTER FOR HIS DAUGHTER'S VEHICLE REGARDING A PROBLEM WITH TRANSMISSION CLUTCH SHUDDER/TRANSMISSION INPUT SHAFT SEAL. THE CONSUMER STATED THE VEHICLE DID NOT PERFORM WELL ON HILLS. AFTER, WAITING OVER 90 DAYS FOR THE PARTS TO ARRIVE, THE VEHICLE WAS FINALLY FIXED. HOWEVER, TWO MONTHS AGO, THE PROBLEM RETURNED. *JB

08/10/2015
Components: STRUCTURE
Incident Date: 08/03/2015
Crash: No
Fire: No
Vehicle Identification Number: 1FAHP2EW5CG******
Summary

2012 FORD TAURUS. CONSUMER WRITES IN REGARDS TO PARTS NOT AVAILABLE TO COMPLETE RECALL # 15V040000. *SMD

08/10/2015
Components: STRUCTURE
Incident Date: 08/09/2015
Crash: No
Fire: No
Vehicle Identification Number: 1FADP3K21DL******
Summary

THE DRIVERS DOOR CAME UNLATCHED AND OPENED WHILE VEHICLE WAS TURNING. 2013 FORD FOCUS WAS CHECKED OUT BY FORD DEALER AND SAID THERE HAS BEEN RECALLS ON OTHER FORD LATCH PROBLEMS BUT NONE ON THIS VEHICLE , ALTHOUGH IT HAS A SIMILAR LATCH AS THE FIESTA AND FUSION, LUCKILY MY SON HAD HIS SEAT BELT ON OR HE WOULD HAVE BEEN THROWN OUT OF THE VEHICLE .THIS IS A MAJOR SAFETY ISSUE THAT NEEDS TO BE FIXED . THE DOOR CAN JUST UNLATCH AT ANY TIME DUE TO A FAULTY SPRING MECHANISM.

08/09/2015
Components: UNKNOWN OR OTHER
Incident Date: 03/20/2013
Crash: No
Fire: No
Summary

SOON AFTER BUYING THE CAR IT STARTED STALLING WHEN FIRST ACCELERATING LEADING TO RISK OF THE CAR STALLING AT INTERSECTIONS. THE CAR WILL SUDDENLY LURCH FORWARD AND I HAVE BEEN VERY CLOSE TO CRASHING SEVERAL TIMES. I HAVE TAKEN THE CAR FOR SERVICE ABOUT 4 TIMES AND IT WORKS FINE FOR ABOUT 3 DAYS BEFORE STARTING AGAIN WITH THE PROBLEM. RECENTLY (07/31/2015) THE CAR WOULD NOT TURN ON AND WHEN IT DID IT WOULD NOT ACCELERATE AT ALL IN THE MIDDLE OF A BUSY CITY STREET. A SHOP AT A FORD DEALERSHIP SAID IT WAS THE TRANSMISSION MODULE CONTROL WHICH THEY REPLACE BUT 2 DAYS AFTER I GOT MY CAR BACK IT DID IT AGAIN. IT WOULD NOT ACCELERATE NO MATTER HOW MUCH I PRESSED THE PEDAL AND I WAS ON I95! I AM CONCERNED FOR MY SAFETY AND THE SAFETY OF MY BABY WHILE IN THIS CAR.

08/08/2015
Components: STEERING,POWER TRAIN,ENGINE
Incident Date: 08/22/2013
Crash: No
Fire: No
Vehicle Identification Number: 1FADP3K2XDL******
Summary

IN AUGUST 2013 AFTER OWNING CAR SHORT TIME TOOK TO DEALER AND SERVICE MANAGER DROVE IT WITH US AND SAID MANY PEOPLE THINK THERE IS AN ISSUE WITH SHUDDERING AND DELAYED ACCELERATION BUT IT'S JUST THE HIGH PERFORMANCE TRANSMISSION.. NOT TO WORRY. THE CAR CONTINUALLY GOT WORSE OVER TIME AND WE GOT A RECALL NOTICE AND TOOK IN IN OCT 2014. THEY REPLACED THE CLUTCH AND SEALS. MAY 5 THE CAR GOT REALLY BACK ON LONG DRIVE HOME FROM LA. OVERHEATED AND THEN WARNING LIGHT CAME ON. TURNED CAR OFF AND BACK ON WARNING LIGHT WENT OFF AND DROVE CAR HOME SHUDDERING VERY BAD AND WITH EXTREME DELAYED ACCELERATION. HAD CARS BEHIND US ON HILLS HONKING AND ALMOST REAR ENDED US... TOOK CAR IN MAY 15 THEY SAID IT WASN'T SAFE TO DRIVE AND THEY HAD IT FOR 2 MONTHS TO FIX CLUTCH, SEALS AND ADAPTIVE LEARNING SENSOR, REPLACED TCM, ELECTRONICS. 8/8/15 WHILE ON FREEWAY STEERING ASSIST FAULT NOTIFICATION - SERVICE REQUIRED. PULLED OFF AND WHEN I TRIED TO START CAR AGAIN I COULDN'T MOVE THE STEERING COLUMN. CALLED NEARBY FORD DEALER AND THEY SAID YOU CAN'T DRIVE IT - SAFETY ISSUE. IT IS CURRENTLY IN THE SHOP AGAIN. HAVING THIS HAPPEN ON A FREEWAY IS TERRIFYING - CARS HONKING AT YOU, TRYING TO STEER OFF, ETC. THIS IS A DANGER AND FORD NEEDS TO TAKE CARE OF IT INSTEAD OF CONTINUING TO DO TEMP FIXES!!!!!

08/04/2015
Components: VEHICLE SPEED CONTROL,UNKNOWN OR OTHER
Incident Date: 08/04/2015
Crash: No
Fire: No
Vehicle Identification Number: 1FADP3F29DL******
Summary

THIS IS THE SECOND TIME THIS ISSUE HAS OCCURRED. LAST OCTOBER WAS THE FIRST. THE ENGINE LIGHT CAME ON AND THE CAR RPM GAUGE RACED BUT THERE WAS NO ACCELERATION. THE CAR JERKS HARD. FIRST TIME MECHANIC (DON CHALMERS CAPITOL FORD) TOLD ME THAT THESE ISSUES WERE NORMAL, THAT ALL OF THESE CARS HAVE SHUTTERING ISSUES, WHICH TO ME WAS A FRIGHTENING STATEMENT. THEY ADDRESSED A14M01 TRANSMISSION CLUTCH SHUDDER AND INPUT SHAFT SEAL WARRANT (FSA). THE TOTAL BILL WAS $1,377.88. THIS TIME, I WAS TOLD I WOULD BE RESPONSIBLE FOR ANY WORK AND DIAGNOSTICS. I STATED THAT I EXPERIENCED THE SAME EXACT SHUTTERING, SHIFTING ISSUES AND NOISES AS THE FIRST TIME AND WAS TOLD IT COULD BE ANYTHING. I AM SCARED TO DRIVE THIS CAR.

07/28/2015
Components: STRUCTURE
Incident Date: 07/25/2015
Crash: No
Fire: No
Summary

I WAS MAKING A RIGHT HAND TURN AND THE DRIVERS SIDE DOOR ON MY 2 YEAR OLD FORD FOCUS FLEW OPEN. IT ALMOST HIT AN ONCOMING CAR CAUSING AN ACCIDENT. NOW THE DOW WILL NOT CLOSE AT ALL.

07/28/2015
Components: WHEELS
Incident Date: 06/25/2015
Crash: No
Fire: No
Vehicle Identification Number: 1FADP3K23DL******
Summary

WENT TO GET TIRES ROTATED. I WAS CALLED TO MY VEHICLE TO SHOW EXCESSIVE TIRE WEAR ON REAR TIRES. ESPECIALLY RIGHT REAR .I WENT TO FORD DEALER AS THIS VEHICLE STILL UNDER WARRANTY. THEY CHECKED AND SAID IT WAS WITIIN LIMITS. I WAS TO ROTATE MORE OFTEN. I ROTATE ON A REGULAR SCHEDULE AND ALSO RUN NITROGEN IN MY TIRES FOR SAFETY AND EXTENDED TIRE LIFE. I TOOK A TRIP AND WAS DUE FOR OIL CHANGE AND TIRE ROTATION.. THE WEAR BARS WERE SHOWING AND THE MECHANIC WOULD NOT ROTATE OR ATTEMPT TO ALIGN. HIS COMMENT WAS ALL THE FORD FOCUS VEHICLES ARE LIKE THIS AND NO MATTER HOW GOOD A TIRE YOU PUT ON; THEY WEAR OUT RIGHT AROUND 30,000 MILES. IS THIS ANOTHER DENIED DEFECT BY FORD MOTOR COMPANY LIKE MY TRANSMISSION WAS AT FIRST??? THIS IS A SAFETY HAZARD AND INVESTIGATING WITH OTHER FOCUS OWNERS FOUND THE ABOVE TO BE TRUE WITH THEIR VEHICLES. I AMM SURE I DIDN'T HAVE A BLOW OUT DUE TO USING NITROGEN IN MY TIRES.

07/28/2015
Components: FUEL/PROPULSION SYSTEM
Incident Date: 07/10/2015
Crash: No
Fire: No
Vehicle Identification Number: 1FADP3N21DL******
Summary

WHILE DRIVING DOWN A HIGHWAY GOING AROUND 70 MPH THE CAR SHUTS DOWN. I PULL OVER AND CALL FORD ROAD SIDE ASSISTANTS. 2 HOURS LATER RSA BRINGS GAS AND I PAY THEM $50 BECAUSE I'M OUT OF THE WARRANTY THAT COVERS RSA. AS THE GENTLEMEN POURS GAS IN MY TANK THE GAS POURS RIGHT OUT. I CALL MY INSURANCE COMPANY AND HAVE MY VEHICLE TOWED TO A FORD DEALERSHIP. THE DEALERSHIP LOOKS AT MY VEHICLE THE NEXT DAY AND THEY SAY THE GAS TANKED WAS HIT BY SOMETHING ON THE ROAD WHILE DRIVING. I REPLY I DID NOT HEAR ANYTHING HIT MY CAR. THEY REQUEST MY INSURANCE INFO SO THEY CAN CALL TO FILE A COMP CLAIM. I SAY NO I WILL CALL MY INSURANCE COMPANY MYSELF. MY INSURANCE ADJUSTER COMES OUT TO THE DEALERSHIP TO LOOK AT THE DAMAGE AND WHEN THE DEALERSHIP SHOWS HIM THE GAS TANK THEY SEE THAT THE GAS TANK IS DEFORMED AND THE FUEL PUMP IS FRIED. THE ADJUSTER SAYS THIS IS A MECHANICAL PROBLEM NOT A COMP CLAIM. THE DEALERSHIP DOES SOME FURTHER INVESTIGATING AND SAYS THAT THERE IS A SEAL THAT DID NOT CLOSE IN THE GAS TANK AFTER PUMPING GAS AND THE GAS TANK WAS SUCTION UPPED WITH THE PRESSURE WHILE DRIVING AND FRIED THE GAS PUMP. MY CONCERN IS THE SAFETY OF MYSELF AND THE PEOPLE DRIVING AROUND ME. IF GAS WAS SPRAYING ON THE HIGHWAY WHILE I WAS DRIVING AND THE GAS TANK AND FUEL PUMP MALFUNCTIONS I THINK THIS SHOULD BE A SAFETY RECALL. MY SERVICE ADVISOR DID INFORM ME THAT THE FORD MODELS FIESTA, FOCUS AND F-150 HAVE HAD THESE ISSUES, BUT THE NEWER MODELS HAVE BEEN FIXED.

07/26/2015
Components: POWER TRAIN
Incident Date: 02/14/2014
Crash: No
Fire: No
Vehicle Identification Number: 1FADP3E29DL******
Summary

OWNED 2013 FORD FOCUS FOR 9 MONTHS WHEN WE NOTICED CAR WAS "SHUDDERING" AND "SLIPPING " INTO GEAR WHEN STARTING TO ACCELERATE. WE WERE PULLING ONTO A BUSY STREET AND OF COURSE HAD TO ACCELERATE. IT LUGGED AND DELAYED SHIFT INTO 2ND. THIS CAUSED LOWER THAN EXPECTED ACCELERATION AND BECAUSE WE COULD NOT GET UP TO SPEED IN THE TIME REQUIRED ALMOST GOT HIT. TOOK IT IN FOR PROBLEM IN 2/2014 AND THEY SAID IT WAS A TRANSMISSION LEAK ( AT ONLY 5200 MILES!). FIXED LEAK AND SENT US HOME. THE SAME PROBLEM BECAME NOTICEABLE AGAIN. WE TOOK IT 6 MONTHS LATER (8/2014). MILEAGE WAS 9247. THEY SAID A PART OF THE CLUTCH WAS BROKEN NOW AND REPLACED THE CLUTCH ASSEMBLY. THE 3RD REPAIR WAS IN 4/2015 WHERE THEY REPROGRAMMED THE PCM-TCM AND SENT US HOME. IT IS CURRENTLY BACK AT FORD SERVICE SO 7/2015 WITH 16000 MILES WITH THE SAME PROBLEM. THEY SAID FORD IS CONSTANTLY WORKING ON A NEW CLUTCH TO FIX THE PROBLEM. THEY WILL MOST LIKELY REPLACE IT BUT "IT IS NOT GUARANTEED TO WORK!" FORD DID EXTEND THE WARRANTIES ON THE VEHICLE TO 100K FOR POWER TRAIN. WHICH DOES IS LITTLE GOOD IF WE HAVE TO BRING IT IN EVERY 4-6 MONTHS! ALSO WE SAID WE NEEDED A RENTAL FOR THE TIME IT WAS IN THE SHOP (WE NEED A CAR!) AND THEY SAID FORD JUST CAME UP WITH THE POLICY OF 2 DAY RENTALS - ONLY. IT'S BEEN ON THE SHOP FOR 3 DAYS ALREADY AND WE HAVE TO WAIT UNTIL THE LAST 2 DAYS OF REPAIR WHEN WE WILL "DESPERATELY " NEED THE RENTAL. UNBELIEVABLE. THEY SAID THIS IS WHAT FORD IS "DOING FOR US" IN REGARDS TO THIS REPAIR ISSUE. LIKE WE ARE SUPPOSED TO TAKE IT AND LIKE IT.

07/25/2015
Components: POWER TRAIN
Incident Date: 06/19/2015
Crash: No
Fire: No
Vehicle Identification Number: 1FADP3N25DL******
Summary

MY 2013 FORD FOCUS HAS THE 2.0 6 SPEED AUTOMATIC, DON'T KNOW IF THAT IS THE PROBLEM. BUT WHEN DRIVING THIS CAR IN WARM TO HOT WEATHER, THIS CAR WILL GET YOU KILLED!!!!!!!! AFTER DRIVING AROUND 10 MILES AND COMING TO A STOP EVERYTHING IS FINE. BUT WHEN YOU GET READY TO ACCELERATE FROM THAT STOP THE CAR WILL BARELY MOVE. YOU CAN GIVE IT ALMOST FULL THROTTLE AND THERE IS NO POWER. ONCE YOU FINALLY GET ALMOST TO THE FLOOR WITH THE GAS PEDAL IT TAKES OFF LIKE A BAT OUT OF HELL. IT ACTUALLY WILL SCARE YOU FOR A SECOND UNTIL YOU REALIZE THE CAR HAS TAKEN OFF. THIS HAS ALSO HAPPENED AFTER TAKEN OFF AROUND A CURB AND THEN ALL OF A SUDDEN NO GAS PEDAL. THERE IS NOTHING!! YOU CAN TRY TO FEATHER THE GAS PEDAL AND THERE IS NO RESPONSE, NOTHING AT ALL AND THEN ALL OF A SUDDEN IT TAKES OFF! MY WIFE AND I HAVE TO TRAVEL TO RALEIGH NC MONTHLY, AND THAT IS THE REASON I BOUGHT THIS CAR BECAUSE OF ITS FUEL MILEAGE AND FOR THE ROOM. AFTER MAKING ONE TRIP, I WILL NEVER DRIVE THIS CAR TO A EXTREMLLY BUSY TOWN AGAIN UNTIL IT IS FIXED!!!! I HAVE ALSO TOLD MY DAUGHTER IF WE GET KILLED IN A AUTO ACCIDENT, MAKE SURE YOU HAVE A LAWYER LOOK INTO THE ACCELERATOR PEDAL, AND FORD MOTOR CO. BECAUSE THEY ARE AT FAULT!! AFTER GETTING HOME, I RESEARCH A COUPLE OF FORD FOCUS FORUMS THIS SEEMS TO BE A MAJOR PROBLEM WITH THESE CARS, AND FROM WHAT I HAVE READ I HAVEN'T SEEN ANY TYPE OF FIX UNLESS YOU BUY A CONTROLLER THAT PLUGS IN BETWEEN THE ACCELERATOR PEDAL AND THE ACCELLERTOR HARNESS

07/24/2015
Components: POWER TRAIN
Incident Date: 07/19/2015
Crash: No
Fire: No
Vehicle Identification Number: 1FADP3K27DL******
Summary

BOUGHT IT BRAND NEW ,HAD A SLIGHT JERKING BUNNY-HOP,LEAP,AT ACCELERATION DEALER SAID IT WOULD ADJUST.. AFTER 33000 MILES DEALER REPLACED TRANSMISSION... NOW SAME IS HAPPENING AGAIN WITH A ADDED TWIST.. WHILE DRIVING ON HIGHWAY AT 65 MPH MY FORD FOCUS HAS DECIDED TO DOWNSHIFT TO A LOWER GEAR AND CAUSING THE PASSENGERS TO LURCH FORWARD AND CONTROL BECOMING HAZARDOUS.. ALSO INCLUDE THAT WHILE DRIVING AT HIGHWAY SPEEDS CAR TENDS TO HESITATE AS IF IGNITION IS BEING TURNED OFF,IF ONLY FOR A SECOND...

07/23/2015
Components: ELECTRICAL SYSTEM,UNKNOWN OR OTHER
Incident Date: 06/04/2013
Crash: No
Fire: No
Vehicle Identification Number: 1FADP3F22DL******
Summary

I BOUGHT MY VEHICLE IN 2013, NEW FROM THE LOCAL DEALERSHIP. AFTER OWNING THE VEHICLE FOR A FEW DAYS WE NOTICED THE SHUDDERING ON ACCELERATION. IMMEDIATELY CALLED THE DEALERSHIP AND WAS TOLD THIS WAS BREAK IN TIME. A FEW MONTHS INTO OWNING THE VEHICLE, THE TRANSMISSION FAILED, WE BROUGHT IT INTO THE LOCAL FORD DEALERSHIP AGAIN, AND HAD THE TRANSMISSION FLUSHED AND WORK DONE TO IT. SINCE THEN THE VEHICLE HAS BEEN TO THE SHOP FOUR TIMES FOR THE SAME ISSUE OF THE TRANSMISSION AND THE ELECTRICAL SYSTEM FLASHING AND SHUTTING DOWN. THE VEHICLE WILL SHUDDER UPON ACCELERATION. NOW NO LIGHTS, BRAKE LIGHTS, DASH LIGHTS, WILL COME ON. THE VEHICLE WILL RUN, BUT YOU HAVE NO IDEA HOW FAST YOU ARE GOING, YOU HAVE NO TURN SIGNALS, THE 2013 FORD FOCUS IS A TIME BOMB. FORD WILL OFFER US NO SOLUTION EXCEPT TO BRING IT IN AND LOOK AT IT. AFTER BRINGING IT IN FOUR TIMES I DO NOT FEEL COMFORTABLE BRINGING IT BACK AND HAVING IT NOT COMPLETELY REPAIRED AND HAVING TO PUT MORE MONEY INTO THIS VEHICLE WHEN IT IS NOT GOING TO BE PROPERLY FIXED. I AM NOT SURE HOW FAILING TRANSMISSIONS, AND ELECTRICAL ISSUES ARE NOT CONSIDERED SAFETY ISSUES AND PUT ON IMMEDIATE RECALL BUT I MUST ASSUME IT IS BECAUSE I AM NOT A MECHANIC, BUT STUCK WITH A LEMON THAT FORD REFUSES TO ACKNOWLEDGE THERE ARE ISSUES WITH.

07/22/2015
Components: POWER TRAIN
Incident Date: 01/03/2014
Crash: No
Fire: No
Summary

THE VEHICLE SHUDDERS/VIBRATES WHEN SHIFTING. THE TRANSMISSION IS AN AUTOMATIC BUT SHIFTS LIKE A STICK. THERE WOULD BE TIMES WHERE THE VEHICLE WOULD FEEL LIKE IT WAS POWERING DOWN WHEN IT WOULD GO BETWEEN GEARS. DUE TO DEALER SERVICE ISSUES, IT TOOK MORE THAN A MONTH TO FIX THE ISSUE. NOW, IN 7/22/2015, THE TRANSMISSION IS ONCE AGAIN SHIFTING FUNNY, BOGGING DOWN, SHUDDERING AND MY CHECK ENGINE LIGHT IS ON. THERE IS AN ACTION SERVICE ON THE FOCUS TRANSMISSION, BUT NO PARTS ARE AVAILABLE FOR SEVERAL MONTHS, AND ONLY THREE DAYS OF RENTAL ARE BEING OFFERED. EVEN WITH THE EXTENDED SERVICE PLAN, I WOULD ONLY GET 13 DAYS. CONCERNED WITH THE SAFETY OF DRIVING THE VEHICLE TO WORK, WHICH IS 70 MILES ONE WAY. NO HELP OFFERED, EXCEPT AN INCENTIVE TO BUY A NEW VEHICLE, WHICH IS NOT FINANCIALLY FEASIBLE AT THIS TIME. NOT SURE HOW FORD EXPECTS PEOPLE TO LIVE WITHOUT TRANSPORTATION FOR SEVERAL MONTHS WHILE THEY TRY AND FIGURE IT OUT.

07/22/2015
Components: ENGINE
Incident Date: 10/01/2014
Crash: No
Fire: No
Vehicle Identification Number: 1FADP3F28DL******
Summary

TL* THE CONTACT OWNS A 2013 FORD FOCUS. WHILE STOPPED MOMENTARILY, THE VEHICLE HESITATED WHEN THE ACCELERATOR PEDAL WAS DEPRESSED. THE CONTACT MENTIONED THAT THE VEHICLE JERKED VIOLENTLY. THE VEHICLE WAS TAKEN TO THE DEALER. THE TECHNICIAN DIAGNOSED THAT THE TRANSMISSION FAILED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 4,500. UPDATED 12/01/15*LJ UPDATED 12/05/2017*CN

07/21/2015
Components: ENGINE
Incident Date: 07/21/2015
Crash: No
Fire: No
Vehicle Identification Number: 1FADP3L99DL******
Summary

TL* THE CONTACT OWNS A 2013 FORD FOCUS. WHILE DRIVING AT APPROXIMATELY 65 MPH, THE VEHICLE DECELERATED AND STALLED WITHOUT WARNING. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE VEHICLE WAS NOT REPAIRED. THE APPROXIMATE FAILURE MILEAGE WAS 66,800.

07/20/2015
Components: UNKNOWN OR OTHER
Incident Date: 04/03/2015
Crash: No
Fire: No
Vehicle Identification Number: 1FADP3F21DL******
Summary

TRANSMISSION CAUSES CAR TO CONSISTENTLY LURCH, SPUTTER, AND STALL WHEN ATTEMPTING TO ACCELERATE THROUGH THE FIRST THREE GEARS. IT'S ANNOYING, BUT MORE IMPORTANTLY, IT'S DANGEROUS ON HILLS, IN INTERSECTIONS, ETC. I'VE BEEN TOLD IT'S NOT SOMETHING I CAN "FIX," AS IT IS NORMAL FOR FOCUS MODELS IN MY YEAR. HARD TO BELIEVE.

07/18/2015
Components: POWER TRAIN
Incident Date: 04/02/2014
Crash: No
Fire: No
Vehicle Identification Number: 1FADP3K21DL******
Summary

SINCE I PURCHASED THIS VEHICLE I HAVE HAD CONTINUOUS PROBLEMS WITH THE TRANSMISSION. THE CAR HAS BEEN DISABLED WHILE DRIVING TWICE. I HAVE HAD THE CAR IN FOR SERVICE SEVERAL TIMES FOR SOFTWARE UPDATES. THE PROBLEM CONTINUES. THE CAR SHAKES IN THE LOWER AND HIGHER GEARS. WHEN I ACCELERATE IT HESITATES CREATING A SAFETY HAZARD. I HAVE CALLED CUSTOMER SERVICE. SHE REFERRED ME TO THE DEALER WHO IN TURN HAS TOLD ME THERE IS NOTHING THEY CAN DO. CUSTOMER SERVICE HAS STOPPED ANSWERING MY CALLS SINCE LAST FALL (2014). THE PROBLEM CONTINUES.

07/17/2015
Components: POWER TRAIN
Incident Date: 07/16/2015
Crash: No
Fire: No
Vehicle Identification Number: 1FADP3J2XDL******
Summary

I HAVE ONLY 11,000 MILES ON MY BRAND NEW CAR. I'VE BEEN COMPLAINING ABOUT A WEIRD GRINDING NOISE AND A SHUDDERING OF MY ENGINE WHEN GOING THROUGH FIRST AND SECOND GEAR. I TOOK IT IN TWICE TO CHECK (WAS CHARGED) AND WAS TOLD THERE WAS NOTHING WRONG WITH THE VEHICLE. FINALLY, I TOOK IT IN BECAUSE THE NOISE WAS SO TERRIBLE- THEY SAID MY CLUTCH HAD FAILED THEIR TESTS. I FOR MONTHS DROVE SCARED THAT THE CAR WOULD SUDDENLY JOLT FORWARD AND HIT SOMEONE'S CAR. ....UPDATED 11/05/15 *BF THE CONSUMER STATED WHILE IN TRAFFIC OR GOING UP HILL SLOWLY THE TRANSMISSION WOULD OVERHEAT. THE CONSUMER WOULD HAVE TO PULL OVER AND LET THE VEHICLE COOL DOWN FOR 8 MINUTES. UPDATED 1/8/2016 *JS

07/15/2015
Components: POWER TRAIN
Incident Date: 07/15/2013
Crash: No
Fire: No
Summary

FIRST STARTED EXPERIENCES TRANSMISSION SHUDDERING/HESITATION SHORTLY AFTER PURCHASING THE VEHICLE. DEALER REPROGRAMMED TCM TWICE. THEN, IN OCTOBER 2013, WHILE ATTEMPTING TO GET ON THE HIGHWAY, THE CAR LOCKED INTO 1ST GEAR, RED-LINED THE RPM AND WOULD NOT ACCELERATE OVER 25 MPH. ATTEMPTS TO PUT THE CAR IN NEUTRAL OR THE AUTOMATIC SHIFT MODE WERE UNSUCCESSFUL. ENTERED THE FREEWAY GOING 25 MPH AND ALMOST GOT IN A VERY SEVERE ACCIDENT. WAS ABLE TO EXIT THE FREEWAY AT THE NEXT EXIT WHERE THE CAR WAS SHUT OFF. AFTER STARTING THE CAR AGAIN IT WAS ABLE TO SHIFT OUT OF 1ST GEAR. TOOK IT BACK TO THE DEALER AND THEY TOLD ME I NEEDED A NEW CLUTCH. AFTER THE NEW CLUTCH WAS REPLACED THE SHUDDERING DECREASED BUT THE CAR STILL HESITATED. AT ABOUT 40K MILES, IN FEBRUARY 2015, THE SHUDDERING/JERKING WORSENED. THIS TIME THE JERKING WAS SO VIOLENT THAT PASSENGERS IN MY CAR SAID THEY DID NOT FEEL SAFE DRIVING IN IT. THE CAR WOULD ACCELERATE EXTREMELY SLOWLY, EVEN WHEN PRESSING THE PEDAL TO THE FLOOR OF THE VEHICLE. DEALER REPROGRAMMED THE TCM AGAIN. THIS MADE THE JERKING WORSE. DEALER RECORDED A SHUDDERING OF OVER 500RPM. I WAS PUT ON A WAITING LIST FOR A NEW CLUTCH (SECOND ONE). CALLED FORD CUSTOMER SERVICE WHERE I ASKED FOR A RENTAL CAR WHILE THE NEW CLUTCH WAS ON ORDER (8-12 WEEKS). THEY TOLD ME THE CAR WAS "WITHIN DRIVE-ABLE SPECS" DESPITE THE SEVERE JERKING AND LACK OF ACCELERATION AND WOULD NOT PROVIDE ME ALTERNATE TRANSPORTATION. THEY ALSO TOLD ME THE CAR WAS "SUPPOSED TO SHUDDER" AND IT IS A "DIFFERENT KIND OF TRANSMISSION" THAT I "JUST DON'T UNDERSTAND." THERE HAVE BEEN NUMEROUS COMPLAINTS ABOUT THIS VEHICLE AND FORD CAN'T SEEM TO FIX IT. INSTEAD OF REPLACING THE TRANSMISSION THEY TELL PEOPLE THAT THE ISSUES ARE "NORMAL." THE 2013 FORD FOCUS NEEDS TO BE RECALLED BEFORE SOMEONE IS KILLED (IF THEY HAVEN'T BEEN ALREADY).

07/15/2015
Components: POWER TRAIN
Incident Date: 06/24/2015
Crash: No
Fire: No
Vehicle Identification Number: 1FADP3N29DL******
Summary

TL* THE CONTACT OWNS A 2013 FORD FOCUS. WHILE DRIVING AT 5 MPH, THE VEHICLE DECELERATED WITHOUT WARNING. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 33,000.

07/14/2015
Components: POWER TRAIN
Incident Date: 05/16/2014
Crash: No
Fire: No
Vehicle Identification Number: 1FADP3F25DL******
Summary

TRAVELING ON I-80 IN NEW JERSEY AFTER SLOWING/BRAKING DUE TO HEAVY TRAFFIC AHEAD AND SLOWING TO ABOUT 40 MPH, THE VEHICLE FOR ABOUT THREE MINUTES WOULD NOT ACCELERATE TO HIGHWAY SPEED OF 65 MPH. VEHICLE WAS SERVICE AT FORD DEALER REQUIRING THE REPLACEMENT OF CLUTCH AND SOFTWARE REINSTALL. SIMILAR INCIDENT OCCURRED A YEAR LATER JUNE 24, 2015 WHILE TRAVELING ON I-77. WAS DRIVING AT ABOUT 70 MPH AND HAD TO SLOW DOWN DUE TO POLICE ACTION ON THE RIGHT SIDE OF THE ROAD. AFTER SLOWING TO ABOUT 50 MPH THE VEHICLE WOULD NOT ACCELERATE OR WAS VERY SLOW TO ACCELERATE TO HIGHWAY SPEED. SCHEDULED A SERVICE CHECK WITH FORD FOR JULY 8, 2015. BUT THE TECHNICIAN "COULD NOT VERITY CONCERN." NOTE THE VEHICLE WAS TAKEN TO FORD FOR OTHER TRANSMISSION ISSUES NOVEMBER 4, 2014 AND JUNE 13, 2015: GRINDING, RUMBLING NOISE FROM TRANSMISSION AREA, JUMPING/STUTTERING FORWARD WHEN ACCELERATING FROM STOPPED POSITION AND TENDENCY FOR TRANSMISSION TO SLOW VEHICLE WHEN TRAVELING UNDER 30 MPH. TRANSMISSION/ SOFTWARE ISSUES. THE CLUTCH WAS REPLACED FOR THE NOVEMBER SERVICE DATE AND ONLY SOFTWARE WAS INSTALLED ON THE JUNE 13, 2015 SERVICE DATE. UPDATED 09/09/15*LJ

07/12/2015
Components: POWER TRAIN
Incident Date: 06/02/2014
Crash: No
Fire: No
Vehicle Identification Number: 1FADP3K28DL******
Summary

JUNE 2014 - PULLED OFF THE MAIN HIGHWAY ONTO A SIDE ROAD. ACCELERATING FROM A STOP SIGN, THE CAR STARTED TO SHUTTER SEVERELY BETWEEN THE 1-2 SHIFT BUT CONTINUED TO RUN NORMAL ONCE UP TO SPEED. WHEN I GOT HOME, I TOOK THE CAR TO THE FORD SERVICE DEPARTMENT. THEY HAD TO REPLACE THE CLUTCH PACK IN THE AUTOMATIC TRANSMISSION AND REPROGRAM THE TCM AT 22,700 MILES. OCTOBER 2014 - CAR STARTED SHUTTERING AGAIN DURING 1-2 SHIFT AND HAD A RATTLE SOUND COMING FROM UNDER THE CAR. TOOK THE CAR TO DEALER AND THEY HAD TO REPROGRAM THE TCM AGAIN. APRIL 2015 - RETURNED TO THE DEALER BECAUSE THE SHUTTER WAS GETTING WORSE. THEY REPROGRAMMED TCM AGAIN. JUNE 2015 - CAR SHUTTERED SEVERELY AND HESITATED AS I PULLED OUT OF A PARKING LOT ONTO THE ROAD, ALMOST CAUSING ME TO GET REAR-ENDED. IT FINALLY SHIFTED AND WE WERE ABLE TO GET THE CAR TO THE DEALER. THEY SAID THE PCM HAD TO BE REPROGRAMMED AS WELL AS THE TCM AGAIN, BUT THEY COULD NOT DETECT ANY SHUTTER. JULY 1, 2015 - CAR SHUTTERED FROM TAKE-OFF AT A STOP SIGN, THEN HESITATED BEFORE SHIFTING. TOOK THE CAR TO THE DEALER AND THEY SAID NO SHUTTER WAS DETECTED BUT THEY REPROGRAMMED THE TCM AGAIN TO RELEARN HOW WE DRIVE. JULY 11, 2015 - 39,000 MILES. TURNING LEFT ON TO A ROAD FROM A STOP SIGN, THE CAR SHUTTERED, HESITATED AND JERKED BUT WOULD NOT SHIFT INTO THE NEXT GEAR. IT DID SHOW THE ENGINE SERVICE LIGHT THEN. I PULLED TO THE SIDE OF THE ROAD TO KEEP FROM GETTING REAR-ENDED. CALLED THE DEALER AND WAS TOLD TO TRY AND GET THE CAR TO THEM. I MANAGED TO GET THE CAR TURNED AROUND, HEADED TO THE DEALER. THE CAR SHUTTERED THEN HESITATED AGAIN BEFORE SHIFTING. IT WAS ONLY SHIFTING FROM 1ST TO 3RD THEN TO 5TH. AT THE DEALER, I HAD THE SERVICE WRITER DRIVE THE CAR WITH ME IN IT AND IT SHIFTED NORMAL, BUT THE CODE WAS STILL THERE. HE SAID SHUTTING OFF THE ENGINE MAY HAVE RESET THE FAULT. THIS NEEDS RECALLED BEFORE INJURIES HAPPEN. RECALL NOW!

07/09/2015
Components: STEERING,ELECTRICAL SYSTEM
Incident Date: 07/08/2015
Crash: No
Fire: No
Vehicle Identification Number: 1FADP3F2XDL******
Summary

AS I WAS DRIVING HOME WITH MY DAUGHTER I HAD TURNED A CORNER GOING A LOW SPEED LIKE 10MPH AND THE STEER ASSIST FAULT WARNING LIGHT CAME ON AND MY STEERING WHEEL LOCKED UP AS I WAS TURNING AND I HAD TO FORCE MY CAR STRAIGHT. I MOVED OFF TO THE SIDE AND I WAS SO SCARED.MY DAUGHTER WHO IS AUTISTIC ALSO SAID MOMMY I'M SCARED. I HAD NO IDEA IF IT WAS SAFE TO TRY AND GET HOME OR IF I SHOULD SIT THERE.I AM SO FRUSTRATED THAT I BOUGHT THIS CAR TO REPLACE A CAR THAT HAD GONE OUT AND HAVE ONLY HAD IT FOR 5 MONTHS. I'M EVEN MORE UPSET THAT I TRUSTED THAT THE 2013 FORD FOCUS WAS A STABLE CAR AND HERE I AM ABOUT TO HAVE TO SHELL OUT MONEY THAT I DON'T HAVE TO GET IT FIXED. I'M OUTRAGED THAT THIS TYPE OF THING IS HAPPENING TO MANY FORD OWNERS,AND I'M REGRETTING THAT I EVEN CHOSE THIS CAR. THEY BOAST ABOUT BEING AMERICAN MADE YET IT'S BAD QUALITY AMERICAN MADE. I ALSO HAVE AN ISSUE WITH THE CAR JERKING AND SHAKING WHILE DRIVING OR STUTTERING. ALTHOUGH THIS IS EQUALLY DANGEROUS IT IS TOLERABLE. I HOPE THIS COMPANY MAKES IT RIGHT WITH THEIR CUSTOMERS AND THINK OF OUR SAFETY BEFORE THEY KEEP MAKING THESE CARS.IM VERY DISAPPOINTED BEYOND WORDS. MAJOR WORK ON A CAR WITH ONLY 44,890 MIKES ON IT.SHAME ON YOU FORD

07/09/2015
Components: POWER TRAIN
Incident Date: 06/01/2014
Crash: No
Fire: No
Vehicle Identification Number: 1FADP3K28DL******
Summary

TL* THE CONTACT OWNS A 2013 FORD FOCUS. WHILE DRIVING AT VARIOUS SPEEDS, THE ACCELERATOR PEDAL WAS DEPRESSED BUT THE VEHICLE DID NOT ACCELERATE WITHOUT WARNING. THE FAILURE RECURRED NUMEROUS TIMES. THE VEHICLE WAS TAKEN TO A DEALER. THE TECHNICIAN WAS UNABLE TO DIAGNOSE THE FAILURE. THE VEHICLE WAS REPAIRED, BUT THE FAILURE RECURRED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS APPROXIMATELY 10,000.

07/08/2015
Components: STEERING
Incident Date: 07/07/2015
Crash: No
Fire: No
Vehicle Identification Number: 1FADP3F23DL******
Summary

WHILE DRIVING HOME FROM WORK, I FELT THE STEERING WHEEL BECAME TIGHT, THEN A SLIGHT DRIFT TO THE LEFT. WHEN I TRIED TO BRING IT BACK TO THE CENTER THE STEERING WHEEL WOULD NOT MOVE TO THE RIGHT. I NOTICED IF I TURN IT TO THE LEFT A LITTLE, WHICH COULD TAKE ME LEFT OF CENTER OF THE ROAD, I WAS ABLE TO TURN THE WHEEL TO THE RIGHT AND BRING THE CAR RIGHT AND BACK TO CENTER OF MY LANE. THIS WORSEN AS I GOT CLOSE TO HOME AS I BEGAN TO HEAR NOISES LIKE GRINDING FROM THE STEERING. BY DRIVING VERY SLOWLY WITH MY FLASHERS ON, GETTING OUT PERIODICALLY TO CHECK IF THE WHEEL WAS NOT FALLING OFF, I MANAGE TO GET HOME SAFELY.

07/07/2015
Components: POWER TRAIN
Incident Date: 09/10/2013
Crash: No
Fire: No
Vehicle Identification Number: 1FADP3F27DL******
Summary

I HAVE HAD ISSUES SINCE THE CAR WAS ONE YEAR OLD. THE ISSUE THAT HAS JUST HAPPENED ON THURSDAY 2ND OF JULY. I HAD JUST COME OFF THE HIGH WAY AND WAS HEADING HOME AND THE CAR JUST STOPPED DRIVING! NOW THEY ARE SAYING IT IS THE TCM (ALL PART OF THE TRANSMISSION/SHIFT GEAR). I HAVE HAD THE SHIFT GEARS REPLACED TWO TIMES AND COMPUTER UPDATES TWO TIMES. NOW THIS IS VERY SERIOUS, IF I WAS STILL ON THE HIGH WAY I COULD HAVE BEEN KILLED. I HAVE ASKED ON MORE THAN ONE OCCASION TO HAVE THE CAR BOUGHT BACK AND HAVE BEEN TOLD NO! I AM AFRAID TO DRIVE THIS CAR,AND WITH THE PROBLEMS I AM HAVING A HUGE PROBLEM TRADING IT IN, I WOULD BE UNDERNEATH BY 7,000. PLEASE HELP!!!!

07/03/2015
Components: ELECTRICAL SYSTEM
Incident Date: 04/01/2015
Crash: No
Fire: No
Vehicle Identification Number: 1FADP3E26DL******
Summary

FORD FOCUS S 2013 HORN WAS NOT WORKING STARTING IN APRIL 2015. CAR WAS PURCHASE NEW IN JULY 2013. IN MID APRIL HORN WAS WORKING AGAIN, BUT ONLY FOR ABOUT 3 DAYS. HORN WAS INOPERATIVE ENTIRE MONTH OF APRIL AND BEGAN WORKING AGAIN IN MID-MAY. ABOUT 3 WEEKS LATER, STARTING IN JUNE, HORN WAS AGAIN INOPERATIVE. CHECKED RELAY AND FUSE AND BOTH WORKED - RELAY "CLICKED" USING HORN BUTTON ON STEERING WHEEL AND WHEN KEY FOB LOCKED DOORS. DETERMINED HORN WAS FAULTY AND RELAY/FUSE NOT THE PROBLEM - CALLED DEALER FOR APPOINTMENT. DEALER CONFIRMED HORN WAS INOPERATIVE AND HAD TO ORDER A HORN WHICH REQUIRED THAT I COME BACK A SECOND TIME TO HAVE IT REPLACED. DEALER & SERVICE PERSONNEL WERE VERY COOPERATIVE AND I TOLD THEM THIS PROBLEM IS COMMON FOR FOCUS AND READ MANY POSTS ON THE INTERNET CONFIRMING THIS ISSUE.

06/28/2015
Components: POWER TRAIN
Incident Date: 05/03/2014
Crash: No
Fire: No
Vehicle Identification Number: 1FADP3K21DL******
Summary

BOUGHT THE VEHICLE USED WITH ABOUT 15,000 MILES ON IT IN THE SPRING OF 2014. DIDN'T NOTICE DURING INITIAL TEST DRIVE BUT AFTER A COUPLE DAYS OF DRIVING FOUND THE TRANSMISSION SHUDDERS AND MAKES A LOUD GRINDING NOISE BUT ONLY WHEN STARTING OUT FROM A STOP. TOOK TO LOCAL DEALER ON 7/16/2014 AND THEY DID A RE FLASH THEY SAID SHOULD CORRECT THE PROBLEM. IT WAS OK FOR A DAY OR TWO BUT THEN THE TRANSMISSION STARTED SHUDDERING AND GRINDING FROM STOPS AGAIN ONLY NOW IT CONTINUED TO SHUDDER EVEN AFTER IT SHIFTED INTO 3RD GEAR, BEFORE THE RE FLASH IT ONLY SHUDDERED WHEN SHIFTING FROM 1ST INTO 2ND GEAR AND THEN IT WAS FINE. ON 8/05/2014 I TOOK IT BACK TO THE DEALER AGAIN . THEY TESTED IT AND SAID THAT EVEN THOUGH THEY DO FEEL THE SHUDDER I AM STILL COMPLAINING ABOUT IT STILL FALLS WITHIN FORDS GUIDELINES AND IS CONSIDERED NORMAL, THE SERVICE WRITER TOLD ME IT WILL HAVE TO GET SO BAD THAT THE DASH JUST ABOUT SHAKES ITSELF LOOSE BEFORE FORD WILL DO ANYTHING ABOUT IT, LIKE REPLACE THE CLUTCHES. ON THAT VISIT THEY DID NOT GENERATE A REPAIR ORDER OR GIVE ME A RECEIPT PROBABLY BECAUSE THEY DIDN'T DO ANYTHING. ON 6/24/2015 I TOOK THE VEHICLE BACK TO THE SAME DEALER AGAIN WITH THE SAME COMPLAINT ONLY THIS TIME I ALSO TOLD THEM THAT BESIDES THE SHUDDER THE VEHICLE WILL NOW ACTUALLY BOG DOWN AND STOP MOVING RIGHT IN THE MIDDLE OF AN INTERSECTION FOR A SECOND OR TWO AT TIMES WHILE ITS SHUDDERING. ONCE AGAIN THEY SAID THERE WAS ANOTHER NEWER RE FLASH AVAILABLE THAT MAY HELP THE PROBLEM SO THEY PERFORMED IT . AGAIN IT SEEMED TO SHIFT GOOD FOR ONE DAY BUT AFTER THAT IT STARTED SHUDDERING AND GRINDING ALL OVER AGAIN ON START OUT FROM STOPS JUST AS BEFORE ONLY NOW IT CONTINUES TO SHUDDER IN 3RD, 4TH AND 5TH GEARS ALL THE WAY UP TO HWY SPEEDS AND CONTINUES TO GRIND ALL THE WHILE. THIS CONDITION IS NOT SAFE, FORD KNOWS IT AND NEEDS TO DO SOMETHING ABOUT IT ASAP BEFORE SOMEONE IS KILLED.

06/27/2015
Components: POWER TRAIN
Incident Date: 09/19/2014
Crash: No
Fire: No
Vehicle Identification Number: 1FADP3N28DL******
Summary

MY VEHICLE FAILED TO SHIFT AND HAD ERRATIC LUNGING AS WELL AS LOSS OF PROPULSION. IT SPENT MORE THAN 3 MONTHS AT THE DEALER IN TOTAL AND NOW THE SAME PROBLEMS ARE COMING BACK. I HAVE TAKEN IT IN TO BE FIXED MORE THAN 7 TIMES AND NOW WILL NEED TO TAKE IT IN AGAIN. THE PROBLEMS STARTED AROUND 20K MILES AND HAVE CONTINUED SINCE. THE PROBLEM NEARLY CAUSED AN ACCIDENT WHEN THE TRANSMISSION FAILED TO SHIFT AND STAYED IN NEUTRAL. PLEASE HELP.

06/26/2015
Components: POWER TRAIN
Incident Date: 04/22/2015
Crash: No
Fire: No
Vehicle Identification Number: 1FADP3E25DL******
Summary

TL* THE CONTACT OWNS A 2013 FORD FOCUS. WHILE DRIVING AT AN UNKNOWN SPEED, THE POWER TRAIN FAILED WITHOUT WARNING. THE VEHICLE SWITCHED FROM DRIVE TO NEUTRAL. THE CONTACT STATED THE FAILURE OCCURRED SEVERAL TIMES. THE VEHICLE WAS TAKEN TO THE DEALER TO BE DIAGNOSED. THE VEHICLE WAS DIAGNOSED FOR A FAILED TRANSMISSION CLUTCH AND TCM MODULE. THE VEHICLE WAS REPAIRED; HOWEVER, THE FAILURE RECURRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 35,000.

06/26/2015
Components: UNKNOWN OR OTHER
Incident Date: 06/22/2015
Crash: No
Fire: No
Vehicle Identification Number: 1FADP3F28DL******
Summary

RENEUE TO THE DEFECTIVE POWERSHIFT TRANSMISSION I WAS ALMOST IN A WRECK. I HAD TO APPLY THE BRAKES DUE TO A TRACTOR TRAILER COMING IN MY.LANE OF TRAFFIC. WHEN I APPLIED THE BREAKS SUDDENLY, MY TRANSMISSION LOCKED UP AND I COULD NOT SAFELY MOVE AWAY FROM THE TRACTOR TRAILER. THEN WHEN I TRIED TO APPLY GAS PEDAL, THE TRANSMISSION WAS STILL LOCKED AND THE VEHICLE WOULD NOT MOVE. BECAUSE I HAD TO RAPIDLY APPLY THE BRAKES, MY TRANSMISSION LOCKED UP CAUSING ME TO ALMOST WRECK. THIS IS NOT THE FIRST TIME THIS HAS HAPPENED WITH MY FOCUS. PLEASE HELP M

06/25/2015
Components: POWER TRAIN
Incident Date: 02/01/2013
Crash: No
Fire: No
Vehicle Identification Number: 1FADP3K2XDL******
Summary

NOTICED THAT THE POWERTRAIN WITHIN THE FIRST WEEK OF OWNING THE FORD FOCUS WAS NOT RIGHT. SPOKE TO THE DEALERSHIP AND WAS INFORMED THAT IT WAS NORMAL. THE CAR SHAKES IN THE FIRST AND SOMETIMES SECOND GEAR WHEN ACCELERATING. I WAS INFORMED BY THE SERVICE DEPARTMENT THAT THEY COULD RESET THE COMPUTER AND IT WOULD RELEARN MY DRIVING BEHAVIOR. I HAVE HAD IT RESET ONCE AND IN ABOUT 2 WEEKS, THE CAR BEGAN TO SHAKE AGAIN. IT IS TOTALLY EMBARRASSING WHEN I HAVE SOMEONE IN THE CAR THAT NOTICES IT AS WELL. FORD SHOULD BE FIXING THIS ISSUE. IT IS VERY COMMON. WHAT DO YOU THINK POTENTIAL BUYERS OF FORDS THINK WHEN THEY FIND OUT THAT FORD WILL DO NOTHING. THE RESET ON THE COMPUTER IS A JOKE AND FORD SENT US A LETTER COVERING ANY POTENTIAL TRANSMISSION ISSUES UNTIL 100,000 MILES. YEAH, NOT. I HAVE AN EXTENDED WARRANTY TO COVER THAT. IN THE MEANTIME, UNTIL THE TRANSMISSION FAILS, I AM EXPECTED TO JUST COPE WITH THE MINIMAL POWER OF ACCELERATION IN FIRST AND SECOND WHICH IS HIGH DANGEROUS WHEN PULLING OUT IN FRONT OF TRAFFIC. THE CAR WAS PERFECT THE FIRST WEEK AND THEN WENT DOWNHILL AND VERY DISAPPOINTING. I AGREE WITH THE OTHER OWNERS. THERE IS NO WAY I CAN EVER SELL THIS VEHICLE SINCE IT IS A VERY NOTICABLE ISSUE WHEN DRIVEN. UNHAPPY WITH FORD'S RESPONSE TO THE MULTIPLE FOCUS OWNERS WITH THIS VERY SAME ISSUE.

06/23/2015
Components: SERVICE BRAKES
Incident Date: 06/12/2015
Crash: No
Fire: No
Vehicle Identification Number: 1FADP3F24DL******
Summary

TL* THE CONTACT OWNS A 2013 FORD FOCUS. WHILE DRIVING AT AN UNKNOWN SPEED, THERE WAS AN ABNORMAL NOISE COMING FROM THE REAR END OF THE VEHICLE. THE VEHICLE WAS TAKEN TO THE DEALER. THE TECHNICIAN DIAGNOSED THAT THERE WAS A REAR BRAKE FAILURE. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 21,500. THE VIN WAS NOT AVAILABLE. MA 08/11/15 UPDATED 10/26/2017*CN

06/19/2015
Components: POWER TRAIN,ELECTRONIC STABILITY CONTROL,ENGINE
Incident Date: 06/19/2015
Crash: No
Fire: No
Vehicle Identification Number: 1FADP3F22DL******
Summary

MY CAR STALLED GOING DOWN THE ROAD AT APPROXIMATELY 35 MPH UPON ATTEMPTING TO ACCELERATE THE VEHICLE REVVED TO THE RED LIMIT, AND WOULD NOT GO INTO GEAR. I WAS THANKFULLY ABLE TO PULL TO THE SIDE OF THE ROAD AND GET MYSELF AND MY CHILD TO SAFETY BY ROLLING IN NEUTRAL. FORD MOTOR COMPANY HAS HAD THOUSANDS OF COMPLAINTS ABOUT THE TRANSMISSIONS IN THESE CARS STALLING OR COMPLETELY MALFUNCTIONING WHILE DRIVING YET THERE HAS NOT BEEN A RECALL ON THEM. MY INFANT WAS IN THE CAR! HAD I BEEN ENTERING A HIGHWAY OR SOMETHING THE RESULTS WOULD HAVE BEEN TERRIBLE. ALL THE COMPANY WILL DO IS EXTEND THE WARRANTY TO 100,000 MILES AND THEN WE AS CONSUMERS ARE SCREWED. BASICALLY THEY "FIX" IT UNTIL THE WARRANTY IS UP. THIS IS NOT ACCEPTABLE OR SAFE IN ANY WAY.

06/18/2015
Components: STRUCTURE
Incident Date: 06/18/2015
Crash: No
Fire: No
Vehicle Identification Number: 1FADP3F24DL******
Summary

WHEN CLOSING FRONT PASSENGER DOOR CLOSES, DOOR LATCH WILL NOT KEEP DOOR SECURELY CLOSED. DOOR WILL OPEN ON THE SLIGHTEST PUSH AND WILL OPEN WHEN TURNING VEHICLE. IF PASSENGER IS NOT WEARING SEAT BELT OR IF SEAT BELT IS NOT FULLY PENSIONED, A PASSENGER MAY FALL FROM MOVING VEHICLE. ENGAGING DOOR LOCK WILL NOT SECURE DOOR. WITH LOCK ENGAGED DOOR WILL STILL OPEN WITHOUT RELEASE DOOR LATCH. DOOR LATCH WILL NOT ENGAGE.

06/18/2015
Components: POWER TRAIN
Incident Date: 06/01/2013
Crash: No
Fire: No
Vehicle Identification Number: 1FADP3K25DL******
Summary

THE TRANSMISSION SHUDDERS AND THE CAR WILL NOT ACCELERATE. WE ALMOST GOT HIT IN THE DRIVERS SIDE DOOR WITH THE OTHER CAR GOING APPROXIMATELY 45 MPH. CAN'T PULLOUT SAFELY.

06/17/2015
Components: ENGINE
Incident Date: 10/03/2014
Crash: No
Fire: No
Vehicle Identification Number: 1FADP3F25DL******
Summary

MY CAR SHUDDERED AND RECEIVED RECALL LETTER TO HAVE CLUTCH REPLACED WORK COMPLETED 10/3/14. MAY 23,2015 HAD 22,500 SERVICE COMPLETED CAR HAD 19,795 MILES AT THIS SERVICE JUNE 8, 2015 SERVICE FOR CHECK ENGINE LIGHT ON JUNE 16,2015 TRANSMISSION FAILURE LIGHT CAME ON RETURNED TO DEALER AWAITING OUTCOME!! THIS CAR SHOULD BE PROTECTED UNDER LEMON LAW.. VERY UNSAFE AND FORD IS RESPONSIBLE. PLEASE DEMAND THAT FORD RETURN MONEY'S PAID & PAY MY LOAN OFF. HOW MANY PEOPLE HAVE TO DIE BEFORE THIS ISSUE IS RESOLVED?

06/16/2015
Components: POWER TRAIN
Incident Date: 06/08/2015
Crash: No
Fire: No
Vehicle Identification Number: 1FADP3F2XDL******
Summary

TL* THE CONTACT OWNS A 2013 FORD FOCUS. WHILE DRIVING APPROXIMATELY 5 MPH AND ATTEMPTING TO ACCELERATE ACROSS TWO LANES OF TRAFFIC, THE VEHICLE WOULD NOT RESPOND. THE DEALER STATED THAT THE INCIDENT WAS NORMAL FOR THAT TYPE OF VEHICLE WITH A DUAL CLUTCH TRANSMISSION. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE AND THE CONTACT WAS INSTRUCTED TO TAKE THE VEHICLE TO A DIFFERENT DEALER TO GET A SECOND OPINION. THE VEHICLE WAS NOT REPAIRED. THE APPROXIMATE FAILURE MILEAGE WAS 45,500.

06/16/2015
Components: POWER TRAIN
Incident Date: 06/15/2015
Crash: No
Fire: No
Vehicle Identification Number: 1FADP3F23DL******
Summary

TRYING TO BACK OUT OF MY DRIVEWAY WHEN IT FIRST HAPPENED. THE SHIFTER DIDN'T ENGAGE BUT THE SHIFTING LEVEL MOVED. THE INFORMATION ON THE CAR SCREEN SAID THAT THAT HILL ASSIST ISN'T WORKING. THE SECOND TIME WHEN DRIVING IN A INTERSECTION THE SAME INFORMATION POPPED UP AND THE TRANSMISSION STALLED GOING NOWHERE. AFTER AWHILE THE CAR COULD MOVE AGAIN BUT ON THE WAY HOME IT HAPPENED AGAIN . TODAY IT DOESN'T EVEN START ,TRIED IN THE MORNING AND IN THE AFTERNOON.

06/15/2015
Components: POWER TRAIN
Incident Date: 06/12/2015
Crash: No
Fire: No
Vehicle Identification Number: 1FADP3F24DL******
Summary

THE CAR'S TRANSMISSION LOST DRIVE (NO WARNING LIGHTS) AND STARTED TO COAST WITH MY SPEED REDUCING RAPIDLY. I WAS FORCED TO CROSS 2 LANES OF TRAFFIC WITH NO POWER TO THE VEHICLE. I BROUGHT THE VEHICLE TO A STOP AND MOVED SHIFTER TO "P" BUT THE CAR'S INFORMATION SYSTEM SAID THE VEHICLE WAS NOT IN PARK. I PUT THE PARKING BRAKE ON AND CALLED THE TOWING COMPANY. THIS IS AN EXTREMELY DANGEROUS PROBLEM. I WAS LUCKY NOT TO HAVE AN ACCIDENT.

06/14/2015
Components: TIRES,WHEELS,EQUIPMENT
Incident Date: 05/01/2015
Crash: No
Fire: No
Vehicle Identification Number: 1FADP3F25DL******
Summary

[XXX] ; MY NEWLY PURCHASED USED 2013 FORD FOCUS SE. HAD A SERIES OF THINGS GONE WRONG WITH IT. AND I KNOW IT FALLS UNDER THE STATE "LEMON LAW." ALTHOUGH I HAVE PURCHASED THE EXTENDED WARRANTY. I HAVE SEEM TO FIND MYSELF STRANDED WITH NO VEHICLE TO DRIVE TO WORK NOR GO TO AND FROM SCHOOL WITH? THIS IS WHY I HAVE CHOSE TO FILE THIS COMPLAINT TOWARDS FORD MOTOR COMPANY, ABOUT MY NEWLY PURCHASED VEHICLE. THE DEALERSHIP IN WHICH I PURCHASED THE VEHICLE FROM HAS PARTLY TRIED TO COMPLY BY FIXING THE PROBLEMS. WHILE ONE OTHER OF THE DEALERSHIP DEPARTMENTS CHOOSES TO AVOID ALL THE PROBLEMS ARISING FROM THE CAR. I WOULD LIKE THIS COMPLAINT TO BE A FOREMOST LAST WARNING TO WHOM THE "REJECT VEHICLE" OPTION OR :LEMON LAW OPTION WILL BE MY NEXT REQUEST. I HAVE SPENT OVER FIFTEEN THOUSAND ON THIS VEHICLE THAT HAS DONE NOTHING BUT LEAVE ME STRANDED FOR TWO DAYS FOLLOWING FIVE DAY ON A DIFFERENT OCCASION. AND THE TWO SUB MANUFACTURING ENTITIES I HAVE BEEN WORKING WITH SEEM TO CARELESS WHETHER I HAVE A VEHICLE OR NOT. I WOULD CLOSE WITH THIS FINAL STATEMENT, WHY SHOULD I HAVE TO GO WITHOUT A CAR THAT IS DEPENDABLE, AND NOT BE COMPENSATED WITH A RENTAL WHILE THE VEHICLE IS GETTING REPAIRED. THAT ESP HAS SEEM TO PROVIDE ME WITH NOTHING I HAVE HAD TO PAY DEDUCTIBLE FOR REPAIRS ON THIS VEHICLE WHEN IT WAS THIS WAY TO BEGIN WITH. PLEASE CONTACT ME FOR SOME HELPFUL OPTIONS ON MY RIGHTS AS A CONSUMER. SINCERELY [XXX] SINCERELY [XXX] INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6). *TR

06/12/2015
Components: POWER TRAIN
Incident Date: 09/01/2013
Crash: No
Fire: No
Vehicle Identification Number: 1FADP3K26DL******
Summary

WHEN ACCELERATING FROM A STOP AND WHEN TRYING TO INCREASE SPEED, AUTOMATIC TRANSMISSION SLIPS AND SHUTTERS MAKING IT DIFFICULT TO GAIN SPEED. THIS IS PARTICULARLY UNSAFE WHEN MERGING INTO TRAFFIC. THIS IS A AUTOMATIC TRANSMISSION ..... BUT IT FEELS LIKE I AM DRIVING A MANUAL TRANSMISSION AND THE CLUTCH IS SLIPPING (IF ANYONE HAS EVER HAD THAT PROBLEM IT FEELS THE SAME) HAS BEEN TO THE DEALERSHIP 2 TIMES AND BOTH TIMES I ONLY GOT TEMPORARY RELIEF. I CAN HONESTLY SAY THAT THIS CAR IS UNSELLABLE BECAUSE OF THIS PROBLEM. SO I'M STUCK BECAUSE IT HASEN'T BEEN REPAIRED WITH LONG LASTING RESULTS, AND SELLING IT IS NOT AN OPTION. NO ONE IN THERE RIGHT MIND WOULD BUY THIS CAR WITH WHAT MAY BE A MAJOR TRANSMISSION PROBLEM LOOMING.

06/11/2015
Components: STEERING
Incident Date: 06/10/2015
Crash: No
Fire: No
Vehicle Identification Number: 1FADP3J27DL******
Summary

I WAS DRIVING ON A SIDE STREET AT ABOUT 15 MPH WHEN I NOTICED IT BECAME DIFFICULT TO STEER THE CAR. THE STEERING ASSIST WARNING LIGHT CAME ON. IT WAS NOW DIFFICULT TO MAKE TURNS. IT FELT LIKE MANUAL STEERING FROM THE 1960'S. THERE WAS NO WARNING; IT JUST HAPPENED. I TOOK THE FORD FOCUS TO MY MECHANIC. HE PLUGGED THE CAR INTO THE COMPUTER FOR A DIAGNOSTIC REPORT. HE FOUND NOTHING WRONG WITH IT. HE LOOSENED THE BATTERY CABLES AND MADE A FEW OTHER INSPECTIONS. THE STEERING ASSIST LIGHT WAS NO LONGER ON AND THE CAR RAN WELL. HAVING THE POWER STEERING GO OUT WITHOUT WARNING WAS SCARY. I'VE NEVER HAD THIS PROBLEM WITH ANY CAR. *TR

06/05/2015
Components: VEHICLE SPEED CONTROL,UNKNOWN OR OTHER,ENGINE
Incident Date: 02/01/2014
Crash: No
Fire: No
Vehicle Identification Number: 1FADP3F24EL******
Summary

THE VEHICLE HAS BEEN VERY SLUGGISH SINCE DAY ONE OF THE LEASE. THE TRANSMISSION DOES NOT SEEM TO ENGAGE ACCORDINGLY. UPON ACCELERATION THE VEHICLE HESITATES AND/OR SPUTTERS, LURCHING FORWARD AND THEN HESITATING AGAIN. I HAVE HAD THE VEHICLE IN FOR SERVICE BY AN AUTHORIZED FORD DEALER A FEW MONTHS AGO BUT THE PROBLEMS STILL REMAIN. I PLAN ON TAKING THE VEHICLE IN AGAIN SINCE IT CONTINUES TO DISPLAY THE SAME ISSUES IT HAS SINCE THE DAY WE BEGAN OUR LEASE.

06/03/2015
Components: POWER TRAIN
Incident Date: 06/14/2013
Crash: No
Fire: No
Vehicle Identification Number: 1FADP3F20DL******
Summary

TL* THE CONTACT OWNS A 2013 FORD FOCUS. WHILE DRIVING APPROXIMATELY 10 MPH, THE VEHICLE HESITATED AND STALLED WITHOUT WARNING. THE VEHICLE RESTARTED AND RESUMED NORMAL OPERATION. THE FAILURE RECURRED CONTINUOUSLY. THE VEHICLE WAS TAKEN TO THE DEALER ON SIX SEPARATE OCCASIONS. THE MECHANIC STATED THAT THE TRANSMISSION WAS PERFORMING AS DESIGNED. THE TRANSMISSION WAS REPROGRAMMED FIVE TIMES; HOWEVER, THE FAILURE RECURRED AFTER THE REPAIRS. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 100.

06/03/2015
Components: POWER TRAIN
Incident Date: 06/01/2015
Crash: No
Fire: No
Vehicle Identification Number: 1FADP3N25DL******
Summary

MONDAY JUNE 1ST AFTER CLEARING THE CODES FROM THE PREVIOUS INCIDENT 2 DAYS PRIOR AND TAKING A FEW SHORT DRIVES AROUND TOWN ON SUNDAY THE VEHICLE TRANSMISSION SEEMED TO BE OPERATING NORMALLY SO MONDAY I DROVE TO AUBURN AT 5 AM AND HAD NO ISSUES. COMING HOME AT ABOUT 1:30 IT STARTED TO EXHIBIT THE SAME SYMPTOMS FROM SATURDAY SO I GOT OFF THE FREEWAY AND WITHIN A FEW BLOCKS HAD INTERMITTENT NO POWER TO THE WHEELS, GIVING IT GAS JUST REVVED THE ENGINE, I MANAGED TO LIMP IT INTO A PARKING LOT WITH THE TRANSMISSION GOING IN AND OUT. HOOKING UP MY OBD2 COMPUTER I GOT THE FOLLOWING CODES: P2862, P2837, P2862 (AGAIN) AND P287B. I DID NOTICE ON BOTH DAYS IT FAILED THAT THE TRANSMISSION WOULD NOT GO INTO SPORT/MANUAL SHIFT MODE. I ATTEMPTED TO CLEAR THE CODES AND THE P2862 WOULD NOT CLEAR AFTER 3 ATTEMPTS SO I CALLED FORD ROADSIDE. LATE IN THE 3 HOUR WAIT FOR A TOW TRUCK THE CAR STARTED AND THE CODE SEEMED TO HAVE CLEARED, I WAS ABLE TO MOVE FORWARD AND REVERSE IN THE PARKING LOT. I BELIEVE THAT IT IS SOMEHOW TRIGGERED BY HIGHER TEMPERATURE DRIVES BUT NOT THAT HIGH, AND AT LEAST A 20-25 MILE DRIVE. SATURDAY IT WAS ABOUT 73 DEGREES WHEN IT FAILED AND MONDAY IT WAS IN THE HIGH 60S. WHEN I DROVE TO WORK MONDAY MORNING IT WAS IN THE LOW 50S. ALSO WHEN IT FAILED I COULD HEAR MECHANISM IN THE TRANSMISSION SEEMINGLY TRYING TO SHIFT LIKE THE NOISE A REGULAR MANUAL TRANSMISSION MAKES WHEN SHIFTING, (GEARS AND LEVER ACTUATORS). THEY HAVE NO IDEA WHEN FORD WILL BE PROVIDING CLUTCH PARTS LET ALONE WHATEVER ELSE IS BROKE. I NOW BELIEVE THAT THE LATEST PROBLEM I HAVE HAVING IS WAY BEYOND THE CLUTCHES SLIPPING AND SHUDDERING LIKE MOST PEOPLE HAVE DESCRIBED. THIS PROBLEM IS EXTREMELY DANGEROUS AND SOMEBODY WILL BE SERIOUSLY INJURED OR KILLED WHEN THEIR FOCUS "AUTOMATIC TRANSMISSION" CAUSES THE CAR TO LOOSE POWER WITHOUT MUCH WARNING AND IN A DANGEROUS SITUATION. WHY NO RECALL?

05/31/2015
Components: POWER TRAIN
Incident Date: 05/29/2015
Crash: No
Fire: No
Vehicle Identification Number: 1FADP3N25DL******
Summary

AUTOMATED MANUAL 6 SPEED TRANSMISSION HAS BEEN EXHIBITING CLUTCH SHUDDERING FOR AT LEAST 6 MONTHS, DEALER ORDERED NEW CLUTCHES 3 MONTHS AGO AND ARE STILL ON BACK ORDER. SATURDAY MAY 30TH 2015 WHILE PULLING AWAY FROM A STOP LIGHT MAKING A LEFT TURN AT APPROX 5-10 MPH THE RPM WENT TO AROUND 5000 LIKE THE CLUTCH WAS SLIPPING THEN STARTED SHIFTING EXTREMELY ROUGH AND RPM UP AND DOWN WHILE THE GAS PEDAL WAS HELD STEADY AT WHAT SHOULD HAVE BEEN A LOW RPM STATE OF NO MORE THAN 2000-3000 RPM. WHILE AT CITY SPEEDS GOING UP A LONG HILL IT SEEMED LIKE THE TRANSMISSION WAS STUCK IN 5TH OR 6TH GEAR AND WOULD NOT SHIFT EVEN IN SPORT MANUAL MODE AND BOGGED DOWN UNTIL FINALLY WITH THE GAS HELD DOWN IT JERKED VIOLENTLY AND DOWN SHIFTED. WHEN PARKING SEVERAL MILES LATER IT WOULD NOT GO INTO REVERSE. THIS WAS A MODERATELY WARM DAY OF ABOUT 75 DEGREES AFTER A 25 MILE FREEWAY DRIVE, THE ENGINE WAS NOT OVERHEATING AND THE OIL LEVEL WAS GOOD. THE NEXT MORNING MY DIAGNOSTIC COMPUTER (A CAN OBD2) DETECTED THE DTC CODES P2862 AND P2837 AND THE CAR IS APPARENTLY WORKING NORMALLY AFTER CLEARING THE CODES AND DRIVING AROUND THE BLOCK.

05/31/2015
Components: POWER TRAIN
Incident Date: 11/05/2014
Crash: No
Fire: No
Vehicle Identification Number: 1FADP3F24DL******
Summary

SAME COMPLAINT AS MANY OTHERS. SHIMMYS, SHAKES WHEN GOING INTO 2ND. NOT ALL THE TIME. SEEMS TO HAPPEN WHEN NOT ENOUGH EXCELLERATION. FROM A COMPLETE STOP.

05/30/2015
Components: POWER TRAIN
Incident Date: 05/29/2015
Crash: No
Fire: No
Vehicle Identification Number: 1FADP3J28DL******
Summary

TL-THE CONTACT OWNS A 2013 FORD FOCUS. THE CONTACT STATED WHILE DRIVING FROM A COMPLETE STOP, THE TRANSMISSION SLIPPED FIRST GEAR AND THE RPMS INCREASED. THE VEHICLE WAS TAKEN TO THE DEALER ON TWO SEPARATE OCCASIONS WHERE THE AUTOMATIC TRANSMISSION CLUTCH WAS REPLACED EACH TIME. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 11,000. JS

05/29/2015
Components: POWER TRAIN
Incident Date: 03/01/2014
Crash: No
Fire: No
Summary

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

05/29/2015
Components: STEERING
Incident Date: 05/01/2015
Crash: No
Fire: No
Vehicle Identification Number: 1FADP3K29DL******
Summary

WE HAVE AN INTERMITTENT PROBLEM WITH THE ELECTRICAL POWER STEERING ON THE CAR. SOMETIMES WE START IT AND WE GET AN ERROR MESSAGE "ELECTRICAL POWER STEERING MALFUNCTION". WHEN WE TURN OFF THE CAR AND RESTART THE PROBLEM CLEARS ITSELF. LATELY IT HAS ADDED A NEW DIMENSION THAT CAUSES CONCERN. WHILE DRIVING THE ELECTRICAL STEERING GOES OUT WITH THE SAME WARNING. WE NEED TO MOVE TO SHOULDER. PUT IN PARK AND TURN OFF CAR AND RESTART TO CORRECT. TRIPS TO THE DEALER HAVE BEEN UNFRUITFUL AS THEY CAN'T DUPLICATE THE PROBLEM.

05/28/2015
Components: STRUCTURE
Incident Date: 05/27/2015
Crash: No
Fire: No
Vehicle Identification Number: 1FADP3F20DL******
Summary

DURING NORMAL OPERATION OF THE DRIVERS SIDE DOOR, ALL OF A SUDDEN THE DOOR WILL NO LONGER STAY SHUT. THE LATCH TO HOLD THE DOOR CLOSE WOULD NO LONGER LATCH IN PLACE, SO YOU COULD PULL THE DOOR OPEN WITHOUT ANY FORCE. WE HAD TO TIE THE DOOR CLOSED IN ORDER TO GET THE VEHICLE INTO THE DEALERSHIP FOR SERVICE.

05/28/2015
Components: POWER TRAIN
Incident Date: 07/13/2013
Crash: No
Fire: No
Vehicle Identification Number: 1FAOP3K21DL******
Summary

THE CAR'S TRANSMISSION STARTED SLIPPING AROUND 15K, ON JULY 13TH, 2013 I BROUGHT THE CAR TO THE DEALER. THEY TRIED A REPROGRAM WHICH MADE IT WORSE AND THEN REPLACED THE CLUTCH. I GOT MY CAR BACK ON AUGUST 1ST, 2014 THE CAR WAS OUT OF MY POSSESSION FOR 18 DAYS. THEN IT STARTED SLIPPING AGAIN I BROUGHT IT TO THE DEALER AND THE CAR'S CLUTCH WAS REPLACED A SECOND TIME AT 36K MILES I BROUGHT IT IN OCTOBER 21ST, 2013. WHEN I PICKED IT UP, IT SHUTTERED LIKE MAD, THEY HAD PLACED THE CLUTCH WRONG AND I DIDN'T MAKE IT OUT OF THE DEALER'S LOT. SO, THEY SET IT PROPERLY AND I GOT IT BACK ON NOVEMBER 18TH 2014 THE CAR WAS OUT OF MY POSSESSION FOR 17 DAYS. YESTERDAY (5/27/15), THE CLUTCH FAILED TO ENGAGE AND I HAD TO BE TOWED TO THE NEAREST FORD DEALER. IT APPEARS THERE IS SOMETHING WRONG WITH THE TCM, I HAVE YET TO SEE HOW LONG IT WILL BE OUT OF MY POSSESSION FOR. FORD HAS DENIED MY REQUEST FOR A BUYBACK TWICE NOW ONCE AT 36K AND THEN AGAIN TODAY AT APPROXIMATELY 45K. IF THE CAR FAILS TO ENGAGE WHEN I AM MAKING A LEFT HAND TURN OR MERGING INTO TRAFFIC, I AM GOING TO GET IN AN ACCIDENT DUE TO THIS MALFUNCTION. THAT MEANS THIS CAR IS PUTTING ME, MY PASSENGERS, AND OTHER DRIVERS AT RISK. SO FAR, FORD HAS ONLY OFFERED ME OPTIONS FOR BUYING A NEW FORD WITH LITTLE FINANCIAL ASSISTANCE AND NO WAY TO GUARANTEE A NEW CAR WILL NOT HAVE THE SAME ISSUES.

05/28/2015
Components: POWER TRAIN,FUEL/PROPULSION SYSTEM
Incident Date: 05/16/2015
Crash: No
Fire: No
Vehicle Identification Number: 1FADP3N26DL******
Summary

WHILE TRAVELLING ON AN INTERSTATE IN THE PASSING LANE, THE CHECK ENGINE LITE CAME ON AND THERE WAS AN INSTANTANEOUS AND COMPLETE LOSS OF TRANSMISSION. WAS ABLE TO PULL OVER, RESTART CAR, AND HAD A COUPLE OF GEARS, BUT SAME THING HAPPENED 3 MILES LATER. FORD WARRANTY SIMPLY RESET THE TRANSMISSION COMPUTER. ON 26 MAY, ON THE WAY HOME FROM WORK, THE TRANSMISSION AGAIN CUT OUT; THIS TIME I HAD 2 GEARS AND WAS ABLE TO GET TO A DEALERSHIP. THIS TIME THEY REPLACED THE DUAL CLUTCH TRANSITION CONTROL MODULE (TCM). 2 TOTAL AND SUDDEN FAILURES OF THE TRANSMISSION, AND FORD ONLY RESETTING AND NOT REPLACING THE TCM THE 1ST TIME IS DANGEROUS TO ME AND MY FAMILY, AND IRRESPONSIBLE BY FORD. THIS IS MUCH MORE UNSAFE THAN THE AIRBAGS ISSUE. THIS IS THE 4TH CLUTCH ISSUE: 3 NEW CLUTCHES ALREADY PUT IN DUE TO THE SHUDDERING/JERKING ISSUE. BUT TOTAL LOSS OF POWER IS SIMPLY DANGEROUS.

05/27/2015
Components: POWER TRAIN
Incident Date: 12/09/2013
Crash: No
Fire: No
Vehicle Identification Number: 1FADP3F29DL******
Summary

MY CAR IS BARELY THREE YEARS OLD, AND THE FIRST YEAR IT LEFT ME ON FOOT, DUE TO A POWER FAILURE, WHEN I GOT IT TOWED TO QUIKS IN QUINCY, THEY EXPLAINED SOMETHING ABOUT A SENSOR AND OR POWER TRAIN, I HAVE THE RESULTS OF WHAT THE WORK THAT WAS DONE ON THAT DAY, NOW ON 5/26/2015, AGAIN, MY CAR STARTS TO STALL ON ME AS I'M DRIVING IT, I TOOK IT IN AND NOW IT TURNS OUT THAT ITS A GEAR SHIFT PROBLEM, I HAVE TRIED TO CHANGE THIS CAR BUT IT SEEMS THE COMPANY JUST WANT TO FIX IT, SINCE ITS IN WARRANTY, WHAT CAN BE DONE FOR A CAR THAT COST ME 20,000 ITS NOT EVEN THREE YEARS OLD AND HAS THESE PROBLEMS, I NO LONGER FEEL COMFORTABLE I REALLY WOULD LIKE ANOTHER CAR WITH LESS HEADACHE, THIS IS A NEW CAR, I DON'T UNDERSTAND IT. PLEASE HELP. MY NAME IS [XXX]. THANK YOU. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6). *TR

05/27/2015
Components: POWER TRAIN
Incident Date: 04/04/2014
Crash: No
Fire: No
Vehicle Identification Number: 1FADP3F26DL******
Summary

I PURCHASED A FORD FOCUS VIN #: [XXX] ON 2-23-2013. MAGUIRE FORD S. MAIN ST. PO BOX 39 DUNCANNON PA 17020 I FIRST CALLED THE DEALER ABOUT GRINDING SOUNDS AND HESITATION WHEN PULLING OUT IN LOW GEAR WHEN THE CAR HAD 18,000 MILES. THEIR INITIAL EXPLANATION WAS THAT THE ?NEW FORD ? TRANSMISSION AS ACTING LIKE A MANUAL AND SOME SHUDDER AND NOISE WILL BE NORMAL. IT WAS OBVIOUS TO BE THE CAR WAS NOT ?NORMAL? AND AT 19,459 MILES, APRIL 4, 2014, THE DEALER FOUND FAULTY CLUTCHES AND PUT IN A NEW CLUTCH ASSEMBLY (BV6Z7B546D). IT STILL DID NOT FEEL RIGHT AND I TOOK IT BACK APRIL 12,2013. THEY SAID IT IS NORMAL. I ASKED IF THEY WOULD EXTEND THE GUARANTEE BEYOND THE 60,000 MILES AS I ENVISIONED THIS AS A RECURRING PROBLEM. THEY DID NOT. NEEDLESS TO SAY I WAS EXTREMELY DISAPPOINTED. IN AUGUST, 2014 , FORD EXTENDED THE WARRANTY FOR SEVEN YEARS OR 100,000 MILES.( PROBABLY BECAUSE OF SO MANY COMPLAINTS) I WAS PLEASED UNTIL THE CAR STARTED ACTING UP AGAIN AT 38,000 MILES . I TOOK IT IN ON 5/27/15 AND THE DEALER CONFIRMED I NEED CLUTCHES REPLACED AGAIN. HOWEVER, THE PARTS ARE BACKLOGGED AND IT WILL TAKE THREE TO FOUR MONTHS! I AM CONCERNED ABOUT THE SAFETY FACTOR. THE SHUDDER AND GRINDING, I CAN LIVE WITH FOR A WHILE. THE HESITATION WHEN PULLING OUT INTO HEAVY TRAFFIC IS UNACCEPTABLE. IN ADDITION, A 100,000 WARRANTY WITH A PROBLEM OCCURRING EVERY 20,000 MILES MEANS SOMEONE WILL EVENTUALLY BE FACED WITH A HUGE REPAIR BILL, NOT TO MENTION THE DIMINISHED VALUE OF THE CAR FOR RESALE OR TRADE IN DUE TO THIS MANUFACTURES DEFECT. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6). *TR

05/26/2015
Components: POWER TRAIN
Incident Date: 02/12/2014
Crash: No
Fire: No
Vehicle Identification Number: 1FADP3J24DL******
Summary

TRANSMISSION HESITATION AND SHUDDERING ON ACCELERATION TO MERGE INTO TRAFFIC ON I95, VEHICLE FAILED TO CONTINUE TO ACCELERATE FORCING ME TO PULL OF THE ROAD TO PREVENT BEING HIT BY SEMI TRUCK THAT WAS COMING UP BEHIND ME. THIS AND SIMILAR INCIDENTS HAVE HAPPENED SEVERAL TIMES SINCE I PURCHASED THE CAR I HAVE TAKEN THE VEHICLE IN FOR SERVICE 3 TIMES SINCE THEN EACH TIME TOLD IT OPERATES WITHIN SPECIFICATIONS BUT THEY RESET THE CONTROL MODULE AND FLASH THE SOFTWARE GIVE IT BACK AND IT OPERATES FINE FOR SEVERAL WEEKS. IT IS NOW IN FOR THE 4TH TIME AND THEY FINALLY ARE REPLACING PARTS BUT I FEEL THIS VEHICLE IS UNSAFE AND HAVE SEEN WHERE OTHERS ARE HAVING SIMILAR ISSUES YET NO ONE HAS DONE NOTHING.

05/20/2015
Components: POWER TRAIN
Incident Date: 06/17/2013
Crash: No
Fire: No
Vehicle Identification Number: 1FADP3F23DL******
Summary

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

05/18/2015
Components: POWER TRAIN
Incident Date: 09/04/2013
Crash: No
Fire: No
Vehicle Identification Number: 1FADP3F20DL******
Summary

TL* THE CONTACT OWNS A 2013 FORD FOCUS. WHILE DRIVING AT UNKNOWN SPEEDS, WHEN SHIFTING INTO SECOND AND THIRD GEAR, THE VEHICLE JERKED. THE FAILURE OCCURRED DAILY. THE CONTACT MENTIONED THAT THE FAILURE OCCURRED VIOLENTLY WHEN ON AN INCLINE. THE VEHICLE WAS TAKEN TO A DIALER WHERE IT WAS DIAGNOSED THAT THE CLUTCH NEEDED TO BE REPLACED. THE VEHICLE WAS REPAIRED BUT THE FAILURE RECURRED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS 24,000.

05/18/2015
Components: STEERING
Incident Date: 05/16/2015
Crash: No
Fire: No
Vehicle Identification Number: 2FMGK5C85DB******
Summary

THE STEERING SEEMED VERY DIFFICULT THEN A MESSAGE ON THE MESSAGE BOARD SAID STEERING FAULT TURN ENGINE OFF.I HAD IT TOWED TO A FORD GARAGE WHO SAID THE ELECTRONIC POWER ASSIST STEERING NEEDED TO BE REPLACED

05/18/2015
Components: POWER TRAIN
Incident Date: 08/25/2014
Crash: No
Fire: No
Vehicle Identification Number: 1FADP3K23DL******
Summary

AUTOMATIC TRANSAXLE SEALS LEAK, EVENTUALLY CAUSING THE CAR TO HESITATE BADLY DURING ACCELERATION. PRIMARILY HAPPENS FROM A STOP, WHICH HAS CAUSED "CLOSE CALLS" ON SEVERAL OCCASIONS. CLUTCH AND SEALS HAVE BEEN REPLACED 3 TIMES IN LESS THAN 8000 MILES.

05/17/2015
Components: POWER TRAIN
Incident Date: 06/19/2013
Crash: No
Fire: No
Vehicle Identification Number: 1FADP3K20DL******
Summary

I HAVE A 2013 FORD FOCUS. THE CAR REMAINS UNDER WARRANTY. SINCE I BOUGHT THE CAR, THE MANUFACTURE HAS PAID FOR THE CLUTCH TO BE COMPLETELY REPLACED TWICE DUE TO ISSUES WITH THE CAR STALLING WHILE I HAVE BEEN DRIVING IT (IT IS A MANUAL TRANSMISSION THAT IS CONTROLLED BY A COMPUTER SYSTEM AND FUNCTIONS AS AN AUTOMATIC FOR THE DRIVER). THE CAR WAS BOUGHT IN SEPTEMBER 2012. THE CLUTCH WAS REPLACED ON 6/19/2013 WITH 10,760 MILES. THE CLUTCH WAS AGAIN REPLACED ON 9/24/2014 AT 28,215 MILES. BOTH TIMES THE CLUTCH HAS BEEN REPLACED IT HAS BEEN DUE TO SAFETY CONCERNS ABOUT THE CAR STALLING WHILE GOING UPHILL. LAST NIGHT (5/16/2015) WHILE ON THE INTERSTATE GOING APPROXIMATELY 55 MPH WITH MY FAMILY IN THE CAR, I FELT THE CAR TRANSMISSION SLIP OUT OF GEAR. I WAS UNABLE TO ACCELERATE/GIVE GAS TO THE ENGINE AND THE CAR WAS RAPIDLY DECELERATING. IT WAS DIFFICULT TO GET TO THE SHOULDER SAFELY. THIS CAR APPEARS TO HAVE SIGNIFICANT SAFETY FLAWS WITH THE THE DUAL-CLUTCH, AUTOMATED-MANUAL TRANSMISSION THAT MAKE IT UNSAFE TO DRIVE.

05/15/2015
Components: POWER TRAIN,VEHICLE SPEED CONTROL,ENGINE
Incident Date: 10/31/2014
Crash: No
Fire: No
Vehicle Identification Number: 1FADP3K26DL******
Summary

CAR'S TRANSMISSION SHUTTERS AND JOLTS. HESITATES TO ACCELERATE. DANGEROUS WHEN MERGING ONTO HIGHWAY OR MAKING A TURN. SENT IT TO FORD TO FIX AS PER THEIR FSA ON THE TRANSMISSION SEAL. BOTH DEALERSHIPS SAID THERE WAS NOTHING WRONG WITH IT, BUT IT STILL HESITATES, SHUTTERS, SHAKES AND JOLTS. THIS IS A SAFETY CONCERN. IT NEEDS TO BE BROUGHT UP TO FORD.

05/15/2015
Components: POWER TRAIN
Incident Date: 02/10/2014
Crash: No
Fire: No
Summary

VEHICLE HAS BAD ISSUES WITH THE TRANSMISSION SHUTTERS LURCHES AND BUCKS. FORD WILL ONLY WARRANTY TRANSMISSION SLIPPAGE BELOW 30% THROTTLE ANY SLIPPAGE ABOVE 30% IS NOT COVERED BY ANY WARRANTY. THIS IS SAFETY HAZARD WHEN PULLING INTO TRAFFIC. AND DOES NOT MAKE FOR A VERY NICE TO DRIVE CAR. NO OTHER FORD TRANSMISSION HAS THAT POOR OF STANDARD. SLIPPAGE LESS THAN 250 RPM [PER EVENT] OR OVER 31% THROTTLE IS STILL A BROKE CAR BUT FORD WONT FIX IT.

05/14/2015
Components: POWER TRAIN,ENGINE,FUEL/PROPULSION SYSTEM
Incident Date: 02/20/2013
Crash: No
Fire: No
Vehicle Identification Number: 1FADP3K22DL******
Summary

THE CAR WILL NEARLY STALL (AS IF TRANSMISSION SLIPPED/DISENGAGED), ENGINE SPUTTERS, TRANSMISSION GRINDS AND JERKS THEN GEARS CATCH AND CAR LURCHES FORWARDS AND SPEEDS OFF AS IF IT IS POSSESSED. THIS IS VERY DANGEROUS WHEN ATTEMPTING TO ENTER MOVING TRAFFIC AND ESPECIALLY DANGEROUS WHEN CROSSING MULTIPLE LANES OF TRAFFIC OR IF THE DRIVER IS LESS EXPERIENCED OR ISN'T AWARE THAT HE/SHE NEEDS TO ACCOMMODATE IT. THE MORE MILES ACCUMULATED, THE WORSE AND MORE PRONOUNCED THE ISSUE. FORD "REPROGRAMMED" MY TRANSMISSION JULY 2013 (11,000 MILES) WITH NO RESULTS. FORD'S RESPONSE, "SHUDDER" IS NORMAL AND THE INTENTIONAL DESIGN OF THE CAR. THE ISSUE WORSENED TO THE POINT THE TRANSMISSION WOULD DISENGAGE WHILE CLIMBING HILLS ( WORSE ON MODERATE TO STEEP GRADES) AND RELIABILITY OF THIS CAR DETERIORATED TO THE POINT I WAS ROLLING BACKWARDS DOWN A HILL I HAD ATTEMPTED TO CLIMB AT 50-55MPH BECAUSE THE CAR JUST STOPS MOVING FORWARD THEN THE CAR WILL GRIND, BANG SHAKE, JERK THEN LURCH FORWARD AND SPEED OFF LIKE IT FINALLY GOT GAS AND FOUND THE GEARS (MAY 1,2015). OCTOBER 22, 2014, I TOOK THE VEHICLE IN FOR AN OIL CHANGE, WITH THE FORD LETTER IN HAND AND ASKED THEM TO CHECK MY CAR AGAIN. PARTS WERE ORDERED AND IT WAS SAFE TO DRIVE UNTIL THEN BUT, IF I WAS LEFT STRANDED TO CALL ROADSIDE ASSISTANCE. FORD IS STALLING PROGRESS & REPAIR OF THIS ISSUE BECAUSE THEY INTEND TO AVOID LEMON LAW. MY COMPLAINTS WENT UNDOCUMENTED ON SERVICE REQUEST PAPERWORK BECAUSE "SHUDDER IS NORMAL/INTENTIONAL OPERATION" AND SUBSEQUENT COMPLAINTS WERE IGNORED/UNDOCUMENTED BECAUSE THERE WERE NO PARTS TO REPAIR IT. RESALE & TRADE-IN VALUE IS LOW, DEPRECIATE AT A FASTER RATE AND ARE GENERALLY UNSAFE . FORD NEEDS HELD ACCOUNTABLE, REMEDY THE ISSUE IN A TIMELY MANNER TO MINIMIZE LOSS, INVESTMENT AND POTENTIAL DANGER TO THOSE WHO UNFORTUNATELY PURCHASED THIS DEFECTIVE PRODUCT. THIS CAR IS UNRELIABLE & DANGEROUS!

05/13/2015
Components: POWER TRAIN,ENGINE
Incident Date: 05/10/2015
Crash: No
Fire: No
Vehicle Identification Number: 1FADP3F26DL******
Summary

TL* THE CONTACT OWNS A 2013 FORD FOCUS. THE CONTACT STATED THAT THE VEHICLE STARTED TO SHUTTER WHEN ACCELERATING. THE VEHICLE WAS TAKEN TO THE DEALER WHO REPROGRAMMED THE PCM. A FEW WEEKS AFTER THE REPAIR, THE CHECK ENGINE AND THE PCM WARNING LIGHTS ILLUMINATED. THE FAILURE MILEAGE WAS 31,000.

05/12/2015
Components: POWER TRAIN
Incident Date: 09/08/2014
Crash: No
Fire: No
Vehicle Identification Number: 1FADP3F2XDL******
Summary

VEHICLE SHUDDERS, BUCKS & HESITATES UPON TAKE OFF AND ACCELERATION. FEELS LIKE ITS GOING TO STALL. MAKES GRINDING NOISE WHEN CHANGING GEARS. HAVE HAD IT "REPAIRED" TWICE AT THE FORD DEALERSHIP WHERE PURCHASED FOR SAME ISSUE. FIRST TIME ON 9/8/2014 & 2ND TIME ON 5/4/2015.

05/12/2015
Components: POWER TRAIN
Incident Date: 08/01/2014
Crash: No
Fire: No
Vehicle Identification Number: 1FADP3K22DL******
Summary

MY 2013 FORD FOCUS HAS DEMONSTRATED JERKY SHIFTING, ENGINE SPUTTERING AND STALLS RELATED TO INEFFECTIVE SHIFTING OF THE TRANSMISSION SINCE IT WAS FIRST PURCHASED. HOWEVER, AT APPROXIMATELY 55,000 MILES, THE TRANSMISSION WAS SPUTTERING AND STALLING EXCESSIVELY. AT THAT TIME, WE WERE NOTIFIED OF A RECALL ON THE TRANSMISSION. ON SEPTEMBER 16, 2014, MY TRANSMISSION WAS "REPROGRAMMED" BY A LOCAL FORD DEALERSHIP. THEREAFTER, THE SPUTTERING SLOWED FOR A SHORT PERIOD AND MY GAS MILEAGE WAS ALSO REDUCED. NOT LONG AFTER THAT, THE SPUTTERING AND STALLING RETURNED. IN OCTOBER 2014, MY LOCAL FORD DEALERSHIP REPLACED THE ELECTRONIC CLUTCH IN MY FOCUS. DURING THE WEEK OF MAY 4, 2015, THE CAR FAILED TO ACCELERATE ON THE HIGHWAY APPROXIMATELY THREE TIMES. ON THE MORNING, OF MAY 12, 2015, MY TRANSMISSION FAILED TO SHIFT WHILE I WAS ATTEMPTING TO EXIT THE HIGHWAY ONTO A BUSY, THREE LANE EXIT RAMP. I PUT ON MY FLASHERS AND TRIED FRANTICALLY TO GET MY FOCUS TO SHIFT INTO GEAR AND MOVE FORWARD. RATHER, IT STARTED ROLLING BACKWARDS. NEXT, A MACK TRUCK NEARLY REAR-ENDED MY CAR. MY CAR HAS BEEN TOWED TO A LOCAL FORD DEALERSHIP, AND I HAVE BEEN TOLD THAT THE FORD DEALERSHIP WILL EVALUATE WHAT IS WRONG WITH MY TRANSMISSION, BUT THEY HAVE NOT SEEN ANY OTHER FORD FOCUS AUTOMOBILES IN OUR AREA DEMONSTRATE THESE SYMPTOMS. I SEE ENDLESS BLOGS WITH FORD CUSTOMERS WHO DO HAVE THIS SAME PROBLEM. I BELIEVE THAT A FURTHER RECALL IS REQUIRED REGARDING THE 2013 FORD FOCUS.

05/12/2015
Components: POWER TRAIN
Incident Date: 10/08/2012
Crash: No
Fire: No
Vehicle Identification Number: 1FADP3F23DL******
Summary

FIRST INCIDENT 10/8/12: VEHICLE SHUDDERED VIOLENTLY ON ACCELERATION FROM A STOP AND SHUDDERED IN BETWEEN GEAR SHIFTS. REPROGRAMMED PCM/TCM MODULE, TR SENSOR RELEARN, SHIFT DRUM MOTOR AND CLUTCH RELEARN. SECOND INCIDENT 9/25/13: VEHICLE VIBRATES ON ACCELERATION. REPROGRAMMED PCM/TCM PER TSB 13-9-4. THIRD INCIDENT 10/29/13: VIBRATION AGAIN ON ACCELERATION. ORDERED PARTS PER TSB 13-9-4. FOURTH INCIDENT 12/19/13: INSTALL 29 PARTS ORDERED ON 10/29 VISIT ON TRANSMISSION INCLUDING CLUTCH ASSEMBLY AND SEALS. FIFTH INCIDENT 10/8/14: VEHICLE STARTED SHAKING AND SHIFTING STRANGE ON THE HIGHWAY AND CHECK ENGINE LIGHT CAME ON. VERY SCARY INCIDENT AS I WAS AFRAID THE ENGINE WAS GOING TO DIE AND I WOULD LOSE CONTROL. MANAGED TO GET OFF THE HIGHWAY AND WAS NEAR FORD DEALER IN DOWNERS GROVE WHO DIAGNOSED CODE P090C (TRANSMISSION) AND SAID HE COULD NOT GET THE CAR IN AS THEY WERE FULL BUT SAID TO TAKE IT SLOW AND MANAGED TO GET IT BACK TO VAN DRUNEN FORD FOR SERVICE. SERVICE DEPARTMENT REPROGRAMMED PCM/TCM AND PERFORMED PINPOINT TEST PER WSW PROCEDURE. SIXTH INCIDENT 4/16/15: CHECK ENGINE LIGHT CAME ON, VEHICLE SHUDDERED AND TACHOMETER WAS FLUCTUATING AT STEADY SPEED. REPLACED TCM, REPROGRAM AND PERFORM ADAPTIVE LEARN. SEVENTH INCIDENT 5/12/15: SHUDDER HAS BECOME WORSE THAN WHEN IT WAS REPAIRED THE LAST VISIT. VEHICLE IS PRESENTLY AT THE DEALER AFTER FILING COMPLAINT WITH FORD CUSTOMER CARE. VEHICLE HAS BEEN IN SEVEN TIMES FOR THE SAME PROBLEM AND FORD REFUSES TO REPLACE THIS TRANSMISSION .FORD HAS EXTENDED THE TRANSMISSION WARRANTY TO 100,000 MILES AND I WAS OUTWARDLY TOLD THIS WAS DUE TO THE FACT THAT THEY KNOW THERE IS A PROBLEM WITH THIS TRANSMISSION ON THIS VEHICLE TYPE. YOU ONLY HAVE TO SURF THE WEB TO FIND OUT HOW MANY PEOPLE ARE HAVING THE SAME PROBLEM WITH THIS FOCUS TRANSMISSION. THEY NEED TO REPLACE THIS TRANSMISSION OR EXTEND THE WARRANTY INDEFINITELY.

05/07/2015
Components: POWER TRAIN
Incident Date: 09/12/2013
Crash: No
Fire: No
Vehicle Identification Number: 1FADP3N25DL******
Summary

I BOUGHT THE 2013 FORD FOCUS BRAND NEW AND IT HAS BEEN THE BIGGEST HEADACHE. THE TRANSMISSION IS NO GOOD! THE CAR WILL HESITATE TO TAKE OFF AND THEN TAKE OFF REALLY FAST AFTER REVVING UP TO OVER 7500 RPM BEFORE SHIFTING INTO GEAR AND TAKING OFF VERY FAST. THIS IS VERY DANGEROUS AND UNSAFE TO ME AND OTHER DRIVERS ON THE ROAD! IT SHUTTERS AND SHAKES, SOMETIMES DOESN'T WANT TO START. THIS CAR IS A LEMON AND NOT DEPENDABLE. I SURE HOPE A RECALL IS ISSUED BECAUSE THIS IS NOT FAIR TO THE CONSUMERS WHO ARE PAYING FOR A CAR THAT IS DEFECTIVE. *TR

05/05/2015
Components: STEERING
Incident Date: 05/02/2015
Crash: No
Fire: No
Vehicle Identification Number: 1FADP3N20DL******
Summary

TL* THE CONTACT OWNS A 2013 FORD FOCUS. WHILE DRIVING APPROXIMATELY 70 MPH, THERE WAS A WARNING ALARM AND THE POWER STEERING DEFAULT CRITICAL LIGHT ILLUMINATED. THE STEERING WHEEL BECAME DIFFICULT TO TURN. THE VEHICLE WAS DRIVEN TO THE CONTACT'S RESIDENCE. THE VEHICLE WAS TOWED TO THE DEALER, WHERE THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 20,000.

05/05/2015
Components: VEHICLE SPEED CONTROL
Incident Date: 07/26/2013
Crash: No
Fire: No
Vehicle Identification Number: 1FADP3F26DL******
Summary

PURCHASED CAR IN SEPTEMBER OF 2012. CAR BEGAN SHAKING, SPUTTERING AND DELAYING ACCELERATION AFTER ABOUT 6 MONTHS. CONTACTED FORD, THEY TOLD ME THAT IT WAS BECAUSE THE CAR HAD TO "GET USED TO ITS DRIVER". CONTINUED SPUTTERING, SHAKING AT LOWER SPEEDS WHEN ACCELERATING. BEGAN FEELING INCREASINGLY UNSAFE AND CONTACTED FORD AGAIN. THEY DID SERVICE WORK IN SEPTEMBER OF 2013 AND SAID THERE WAS A LEAK IN THE CLUTCHES AND IT WAS "REPAIRED". MY CAR STILL SHOOK AND SPUTTERED DURING EVERY SINGLE DRIVE BUT IT BECAME INCREASINGLY WORSE OVER 2015. I BROUGHT IN FOR SERVICING IN THE END OF APRIL 2015. FORD SAID "ALL SET" AND AFTER I PRESSED FOR MORE ANSWERS THEY SAID IT WAS DUE TO THE COMPUTER NOT RECOGNIZING THE GEAR SPECS. ONE WEEK LATER AND THE CAR IS STILL SHAKING, SPUTTERING AND JOLTING IN LOWER GEARS. IT ACTUALLY JOLTED IN REVERSE SEVERAL TIMES THIS WEEK. CALLED FORD, THEY WILL BE LOOKING AT IT AGAIN NEXT WEEK (MAY 2015). I NOTICE THIS EVERY SINGLE TIME I DRIVE MY CAR AND HAVE YET TO HAVE A SMOOTH DRIVE WITHOUT SOME SORT OF JOLTING, SEIZING, ETC. I AM USED TO IT BUT I AM VERY, VERY FRUSTRATED AND SOMETIMES NERVOUS THAT IT HAS STALLED OUT EVEN THOUGH THIS IS AN "AUTOMATIC". *TR

05/05/2015
Components: POWER TRAIN
Incident Date: 01/13/2015
Crash: No
Fire: No
Vehicle Identification Number: 1FADP3K28DL******
Summary

FORD IS EXPERIENCING SIGNIFICANT REPAIR OBLIGATIONS DUE TO THE DEFECTIVE DESIGN OF THEIR CLUTCH/AUTOMATIC TRANSMISSION ARRANGEMENT ON THEIR 2013 FORD FOCUS MODELS. THE OWNER OF THIS VEHICLE IS DRIVING A CAR THAT HAS A TENDENCY TO STALL AT INTERSECTIONS AND AT HIGHWAY ENTRY LANES. I HAVE BEEN TOLD THIS CONDITION IS BEING EXPERIENCED BY MANY OTHER FOCUS DRIVERS. THIS IS A HAZARDOUS CONDITION AND AS FAR AS I CAN TELL, FORD IS TELLING OWNERS OF THESE VEHICLES TO KEEP ON DRIVING THEM UNTIL THE PARTS CAN BE REPLACED AND THE WAIT TIME IN MANY CASES IS EXTENDING 90 DAYS OR MORE. *TR

05/04/2015
Components: POWER TRAIN
Incident Date: 06/18/2014
Crash: No
Fire: No
Vehicle Identification Number: 1FADP3K2XDL******
Summary

I WAS STARTING TO ACCELERATE UP A HILL AND THE ENGINE LOST ALL POWER AND WAS REVVING AT A HIGH RATE AS THOUGH IT WERE IN NEUTRAL. I HAD NO IDEA WHAT WAS HAPPENING. IT WAS SCARY. AFTER SHIFTING A FEW TIMES IT EVENTUALLY RECOVERED IN A WEIRD, SLUGGISH WAY. I TOOK IT TO THE DEALER (TORRINGTON FORD, LINCOLN AND MERCURY IN TORRINGTON, CT) AND THEY "REPROGRAMMED THE PCM AND TCM TO THE LATEST CALIBRATION" AND CLAIMED IT ROAD TESTED OK. HOWEVER, THE CAR STILL SHUDDERED EXCESSIVELY AT TIMES WHEN SHIFTING, ESPECIALLY AT LOW SPEEDS. I BROUGHT IT IN AGAIN TWO MONTHS LATER AND THE DEALER REPORT SAID "THE SHUDDER IS PRESENT BUT NOT BAD ENOUGH TO PERFORM ANY FURTHER REPAIR, CURRENTLY BELOW 250 RPM DIFFERENCE AND NO REPAIRS ARE NEEDED AT THIS TIME." A FEW MONTHS AGO I HAD THE SALESPERSON DRIVE IT AND HE ACKNOWLEDGED THE SHUDDER WAS WAY MORE THAN WHAT IT SHOULD BE WITH THIS TRANSMISSION. HE SAID HE WOULD SPEAK WITH THE SERVICE DEPARTMENT BUT I NEVER HEARD BACK FROM HIM UNTIL TODAY WHEN HE SENT ME A "HI, HOW'S YOUR CAR DOING" EMAIL THAT WAS A STANDARD BLAST EMAIL TO ALL HIS CUSTOMERS. I REMINDED HIM OF THE PROBLEM I AM CONTINUING TO HAVE WITH THE FORD FOCUS AND TOLD HIM I DON'T LIKE DRIVING IT. I HAVEN'T HEARD BACK FROM HIM YET. ACTUALLY THE CAR SCARES ME. SOMETIMES, LIKE YESTERDAY, THE SHUDDER LASTS A FULL 3 SECONDS. SOMETHING IS VERY WRONG WITH THIS VEHICLE. FORD KEEPS SAYING IT IS SUPPOSED TO SHIFT DIFFERENTLY THAN OTHER CARS BUT NOBODY WOULD BUY ONE IF THEY EXPERIENCED THIS KIND OF SHUDDERING DURING TEST A DRIVE. I FIRST NOTICED THE PROBLEM AT AROUND 7,500 MILES, MAYBE A LITTLE SOONER BUT I PROBABLY THOUGHT IT WAS MY IMAGINATION OR THAT I WAS ACTUALLY FEELING A ROUGH ROAD SURFACE. *TR

05/02/2015
Components: VEHICLE SPEED CONTROL
Incident Date: 04/15/2014
Crash: No
Fire: No
Vehicle Identification Number: 1FADP3E2XDL******
Summary

AS I WAS DRIVING DOWN THE ROAD, I SUDDENLY EXPERIENCED A LOSS OF POWER. WAS DRIVING ABOUT 45 MPH BUT THEN SUDDENLY THE CHECK ENGINE LIGHT STARTED FLASHING AND I COULD NOT DRIVE FASTER THAN ABOUT 20 MPH DESPITE WHAT GEAR I WAS IN OR HOW MUCH I PRESSED ON THE ACCELERATOR. AFTER I TURNED THE CAR OFF FOR A COUPLE OF HOURS, I DROVE IT ONCE AGAIN AND IT SEEMED TO BE ACTING NORMAL AND THE CHECK ENGINE LIGHT WAS NO LONGER FLASHING. *TR

05/01/2015
Components: POWER TRAIN
Incident Date: 04/23/2014
Crash: No
Fire: No
Vehicle Identification Number: 1FADP3F29DL******
Summary

CLUTCH SHUDDERING - VIBRATING AT 13,648 MILES - TOOK IN FOR REPAIR - CAR WAS NEVER QUITE RIGHT AFTER THAT - NOW AGAIN AT 29,000 MILES ITS SHUDDERING AND VIBRATING AGAIN - FORD TELLING ME THE PARTS MAY ARRIVE SOMETIME BETWEEN 8 TO 12 WEEKS FOR THE REPAIR. *TR

04/30/2015
Components: POWER TRAIN
Incident Date: 04/22/2013
Crash: No
Fire: No
Vehicle Identification Number: 1FADP3K20DL******
Summary

PURCHASED A FORD FOCUS IN 2013 AND HAVE HAD CONSISTENT ISSUES SINCE PURCHASE. AM CURRENTLY ON THE WAITLIST (PARTS ARE BACK-ORDERED AND NOT EXPECTED FOR 3-4 MONTHS) FOR THE SECOND CLUTCH REPLACEMENT. CAR SHUDDERS WHEN ACCELERATING. FEELS UNSAFE TO DRIVE AS I CAN'T PREDICT WHEN IT WILL HAPPEN. THIS IS A KNOWN TRANSMISSION ISSUE THAT FORD HAS ACKNOWLEDGED, HOWEVER, THE CLUTCH REPLACEMENTS CAN NOT BE THE FIX SINCE I HAVE ALREADY DONE THAT. THEY HAVE ALSO REPROGRAMMED MY "BRAIN" SO THAT WASN'T THE FIX EITHER. NOW, FOR THE NEXT 3-4 MONTHS I HAVE TO CONTINUE DRIVING AN UNSAFE VEHICLE WAITING FOR PARTS. THIS VEHICLE SHOULD BE RECALLED BEFORE THOUSANDS OF FORD FOCUS DRIVERS GET T-BONED BY A TRACTOR TRAILER AS THEIR CAR SHUDDERS IT'S WAY ACROSS AN INTERSECTION. THE NHTSA NEEDS TO STEP IN, AS FORD ISN'T AGGRESSIVELY FIXING THIS ISSUE. *TR

04/30/2015
Components: POWER TRAIN
Incident Date: 01/30/2015
Crash: No
Fire: No
Vehicle Identification Number: 1FADP3F20DL******
Summary

I'M NOT SURE OF THE EXACT DATE OF THE INCIDENT, BUT I STARTED THE CAR AND SHIFTED IT INTO D (DRIVE), AND THE VEHICLE REVVED, JERKED, AND THE "CHECK ENGINE" LIGHT CAME ON. I DROVE THE CAR HOME CAREFULLY, PULLED IT IN THE GARAGE, AND WENT TO ADJUST IT BY PUTTING THE CAR IN R (REVERSE), AND THE TRANSMISSION WOULD NOT ENGAGE. I DID CALL FORD UP, AND THE PROBLEM WAS "FIXED" BUT SINCE I HAVE HAD THIS CAR THE TRANSMISSION HAS ALWAYS JERKED SOME, AND I HAVE HEARD SOME RATTLING IN THE TRANSMISSION/POWER TRAIN OFTEN. I DO NOT CONSIDER THESE GOOD SIGNS AS TO THE RELIABILITY OF THE 2013 FORD FOCUS. *TR

04/24/2015
Components: POWER TRAIN,ENGINE
Incident Date: 04/17/2015
Crash: No
Fire: No
Vehicle Identification Number: 1FADP3K2XDL******
Summary

MY VEHICLE DOWNSHIFTED FROM APPROX 60 MPH- 20MPH IMMEDIATELY AND UNEXPECTEDLY IN RUSH HOUR TRAFFICS. I TEMPORARILY LOST CONTROL OF THE CAR AND IF I HAD NOT BEEN ABLE TO GET IT BACK UNDER CONTROL AND ALMOST RAN OFF THE SIDE OF THE ROAD RT. 7 TRAVELING NORTH TOWARDS WINCHESTER AND ALMOST WAS HIT BY A TRACTOR TRAILER IN THE RIGHT LANE IT LURCHED. I DECIDED TO TURN OFF N ABACK ROAD TO SEE IF THIS WAS JUST A,FLUKE AND IT SEEMED TO DO ITS AND OFF, BUT NOT AS ROUGHLY, REVVING UP AND DOWN AND SHIFTING UP AND DOWN, THEN WA FINE UNTIL I TURNED ONTO RT.81 NORTH TOWARDS INWOOD, WV. THE VEHICLE CONTINUED TO HAVE WAS SEEMS TO BE CONTINUOUS REVVING AND SHIFTING PROBLEMS, I DRIVE IT HOME AND HAD MY BEST FRIEND FOLLOW ME SLOWLY TO THE PARSONS FORD DEALERSHIP TO BE LOOKED AT. THERE IS A TRANSMISSION/COMPUTER PROGRAMMING ISSUE THAT FORD IS AWARE OF. I HAD THIS ISSUE IN THE FIRST 1000 MILES THAT OCCURRED ONCE IN FRONT OF MY HOUSE ON BAC CREEK VALLEY DRIVE, UPON PARKING THE VEHICLE, TURNING IT OFF AND RESTARTING THE PROBLEM DISAPPEARED. I COMMENTED ON IT DURING THE 30,000 MILE MAINTENANCE AND CHALKS IT UP TO A GLITCH DURING THE NORMAL BREAK-IN PERIOD OF THE VEHICLE. THE LAST INCIDENT ALMOST RESULTED IN A POTENTIALLY FATAL CONDITION, HERE I ALMOST CAUSED AN ACCIDENT WITH AN 18-WHEELER AND OTHER VEHICLES. I DO NOT WANT MY WIFE TO DRIVE THIS VEHICLE AND FEEL IT IS UNSAFE AND SHOULD BE IMMEDIATELY RECALLED BEFORE ANYONE GETS KILLED AS A RESULT. BASED ON A RESEARCH FORD HAS UPGRADED THE TRANSMISSIONS IN THE 2015 LINE OF THE FORD FOCUS LINE, AND SHOULD REPLACE THE VEHICLES. *TR

04/24/2015
Components: POWER TRAIN
Incident Date: 05/31/2013
Crash: No
Fire: No
Vehicle Identification Number: 1FAHP3FN5AW******
Summary

THE CAR ABRUPTLY SHUDDERS/JOLTS BETWEEN 0-20 MPH. THIS OCCURS MAINLY DURING ACCELERATION. THE FIRST TIME I TOOK IT TO HAVE IT LOOKED AT, I WAS PROVIDED A PIECE OF PAPER FROM FORD EXPLAINING THAT THIS WAS A TYPICAL, AND NORMAL, CHARACTERISTIC OF THE TRANSMISSION WITHIN THE 2013 FORD FOCUS MODELS. THE ISSUE WAS VERIFIED, BUT NO MAINTENANCE WAS PERFORMED. I AGAIN TOOK MY VEHICLE IN FOR THE SAME ISSUE 06/06/2013, WHERE IT WAS ONE AGAIN VERIFIED, YET NO MAINTENANCE WAS PERFORMED BECAUSE FORD WAS STILL HAVING DEALERSHIPS GIVE CUSTOMERS THE PIECE OF PAPER EXPLAINING THE TRANSMISSION. I ASKED THAT WHEN THE TRANSMISSION BLOWS IF IT WOULD BE COVERED, AND I WAS TOLD 'YES.' THE CAR WAS TAKEN IN AGAIN 02/17/2014 FOR THE SAME ISSUE, VERIFIED, AND MAINTENANCE WAS PERFORMED THIS TIME BECAUSE FORD HAS RECOGNIZED THAT IT INDEED WAS AN ISSUE, AND NOT A CHARACTERISTIC. THE PROBLEM CONTINUED TO EXIST, AND MY TRANSMISSION WAS REMOVED AND CLEANED ON 06/30/2014. MY CAR HAS GONE IN FOR ADDITIONAL SERVICE DUE TO THIS SHUDDERING TRANSMISSION; I WAS TURNED AWAY ONCE WHEN I ARRIVED A DEALERSHIP ON A SATURDAY FOR THIS ISSUE, AND WAS TOLD 'IT WAS A KNOWN ISSUE,' AND ON APRIL 22, 2015, I WAS TOLD I NEEDED A NEW CLUTCH, WHICH IS ON BACKORDER FOR 12 WEEKS. THE PROBLEM WILL NOT GO AWAY; I DO NOT FEEL SAFE DRIVING MY CAR.

04/23/2015
Components: POWER TRAIN
Incident Date: 06/20/2013
Crash: No
Fire: No
Vehicle Identification Number: 1FADP3E2XDL******
Summary

TRANSMISSION CLUTCH MAKES VIBRATION NOISE, SLIPS, ROLLS BACKWARDS WHEN ON HILL WHEN YOU FIRST START, CLUTCH AND ASSOCIATED PARTS HAVE BEEN FIXED OR REPLACED AT DIFFERENT TIMES, WAS TOLD AT LAST INSPECTION BY DEALER THERE IS NOTHING THEY COULD DO WITH IT AND WOULD HAVE TO LIVE WITH IT DUE TO FORD MOTOR SPECIFICATIONS. CAR HAS REFUSED TO MOVE AT DIFFERENT TIMES WHEN YOU START UP FROM A COMPLETE STOP. *TR

04/22/2015
Components: POWER TRAIN
Incident Date: 04/09/2015
Crash: No
Fire: No
Summary

CAR SHUTTERED, GRINDED AND RPMS WENT UP AND DOWN, AND HAVE TEMPORARY LOSS OF POWER. TOOK INTO FORD AND REPLACED TRANSMISSION. AFTER BREAKING IN THE TRANSMISSION, IT HAS STARTED TO SHUTTER AND GRIND AGAIN ONCE THE CAR WARMS UP. CAR HAD GRINDED EVER SINCE WE PURCHASED IT AND WAS TOLD BY FORD MANY TIMES THAT IT WAS NORMAL, BUT FOUND OUT LATER IT WAS NOT NORMAL. *TR

04/17/2015
Components: POWER TRAIN
Incident Date: 08/05/2013
Crash: No
Fire: No
Vehicle Identification Number: 1FADP3K29DL******
Summary

THIS VEHICLE HAS BEEN INTO FORD SERVICE FOR A CONTINUOUS OIL LEAK FROM THE TRANSMISSION 4 TIMES, 8/5/13, 8/25/14, 1/13/15, AND 4/15/15. THE TRANSMISSION OIL IS LEAKING ONTO THE CLUTCHES CAUSING VIOLENT SHUTTERING WHEN THE VEHICLE IS SHIFTING. *TR

04/16/2015
Components: ELECTRICAL SYSTEM,ENGINE
Incident Date: 04/15/2015
Crash: No
Fire: No
Vehicle Identification Number: 1FADP3L93DL******
Summary

DRIVING ON THE HIGHWAY THE CAR IS NON STOP BUGGING DOWN LIKE SOMEONE GRABS THE CAR AND PULLS IT BACK. THEN WHEN I TRY TO TAKE OFF THE CAR DROPS TO ALMOST ZERO RPMS AND DIES IN THE MIDDLE OF THE ROAD FOR 3MINS AND THEN START BUT ACTS LIKE IT HAS ZERO POWER AND JUMPS BACK AND FORTH TRYING TO GO. VERY DANGEROUS I THINK! *TR

04/15/2015
Components: POWER TRAIN
Incident Date: 04/13/2015
Crash: No
Fire: No
Vehicle Identification Number: 1FADP3N26DL******
Summary

CAR WOULD NOT START, WOULD NOT GO INTO GEAR. CLUTCH HAS BEEN REPLACED TWICE. CAR SHUTTERING ON ACCELERATION IN LOW GEARS AND HESITATES WHEN CHANGING GEARS AND SOMETIMES LURCHES. *TR

04/13/2015
Components: STEERING
Incident Date: 04/12/2015
Crash: No
Fire: No
Vehicle Identification Number: 1FADP3K2XDL******
Summary

DRIVING FROM HOME, MADE TWO TURNS WITH THE STEERING SOMEWHAT "GRABBING" BOTH TIMES, BUT AFTER GETTING TO MAINTAIN SPEED AT ABOUT 50 MPH IT SEEMS TO BE FINE, UNTIL I WENT TO MAKE A SMALL ADJUSTMENT IN DIRECTION, STARTED GETTING A STEERING FAILURE AND THE STEERING JUST STUCK, SO I TURNED HARD TO OVER CORRECT (LIKE YOU WOULD IN A CAR W/ NO POWER STEERING) AND SUDDENLY IT LET LOOSE, SHOOTING TO THE OTHER SIDE OF THE LANE AND GRABBED AGAIN AND REPEATED AGAIN. BY NOW IM STARTING TO GET CONCERNED AND SLOW DOWN, BUT THE NEXT TIME IT GRABBED COMPLETELY STUCK IN THAT DIRECTION AND THE ERROR CHANGED TO "STEERING LOSS", I SLAMMED ON THE BRAKES BEFORE VEERING OFF THE ROAD, AND THANKFULLY NOT FAR FROM HOME. HOWEVER, I WAS TERRIFIED, AND THANKFULLY MY WIFE AND CHILDREN WERE NOT IN THE CAR, OR WE WERE IN THE MIDDLE OF OUR HOUR COMMUTE! NOW AFTER TALKING TO THE DEALER WE ARE UP FOR $1300 IN REPAIRS AND ONLY 8000 MILES OUT OF FACTORY WARRANTY. NO CAR UNTIL THIS IS FIXED! COMPLETELY NEED TO REPLACE THE EPAS, THIS IS UNACCEPTABLE FORD! *TR

04/09/2015
Components: POWER TRAIN
Incident Date: 12/06/2013
Crash: No
Fire: No
Vehicle Identification Number: 1FADP3K24DL******
Summary

AT 10K MILES I TOOK MY CAR INTO DEALER TO HAVE SERVICE AND ASK ABOUT CONTINUED ISSUES WITH SHUTTERING AND JERKING OF TRANSMISSION. I WAS GIVEN A PIECE OF PAPER FROM FORD STATING THIS WAS A KNOWN ISSUE WITH THE TRANSMISSIONS. THE DEALER TOLD ME THERE WAS NOTHING THEY COULD DO. THIS WAS NOT DISCLOSED TO ME WHEN I PURCHASED THE CAR AND WAS TOLD IT WAS AN ISSUE WITH "BREAK IN PERIOD" AND WOULD GO AWAY; IT DID NOT, WORSENED. AT 20K I WENT TO A DIFFERENT FORD DEALER FOR MY SERVICE AS THE ISSUE CONTINUED TO GET WORSE. AT LOW SPEEDS OR COAST INTO ACCELERATION THE CAR WOULD JERK VIOLENTLY AT TIMES. A KNOWN SEAL LEAK THAT HAD DAMAGED THE CLUTCH WAS FOUND. I WAS TOLD THIS WAS PROBABLY AN ISSUE FROM TIME-OF-PURCHASE SINCE I THERE WERE SIGNS OF LONG CONTINUED LEAKING AND CLUTCH WEAR. AT 30K I WENT TO A DIFFERENT FORD SERVICE AND ASKED TO GO TO HAVE MY TRANSMISSION LOOKED AT AGAIN AS I FELT UNSAFE. THE CAR WILL NEED A 2ND NEW CLUTCH REPLACEMENT. HOWEVER... THE PARTS ARE ON BACKORDER FROM FORD AND WON'T BE AVAILABLE FOR 12 WEEKS!! THAT'S 3 MONTHS WAITING TO REPAIR A NEW CAR UNDER WARRANTY!!! I ABSOLUTELY HATE TO DRIVE THE CAR BECAUSE I NEVER KNOW WHEN IT IS GOING TO BOLT FORWARD OR SLIP AND NOT ACCELERATE WHEN THE NEED IS URGENT. I HAVE SPOKEN TO MANY MANY OTHER FOCUS OWNERS WHO HAVE SIMILAR NIGHTMARES, OUT OF POCKET COSTS FOR RENTALS DURING SERVICE AND LOST DAYS' WORK FOR SERVICE REPAIR. I SKIMPED AND SAVED TO PAY CASH FOR THIS CAR AND IT IS HEARTBREAKING TO BE TOLD I HAVE NO RECOURSE. PLEASE PLEASE PLEASE... HAVE SOMEONE LOOK INTO THIS SAFETY ISSUE AND LEMON OF MODEL TRANSMISSION. THANK YOU! [XXX] INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6). *TR

04/07/2015
Components: POWER TRAIN
Incident Date: 04/01/2015
Crash: No
Fire: No
Vehicle Identification Number: 1FADP3K24DL******
Summary

UPON ENTERING THE HIGHWAY AND MERGING INTO THE PASSING LANE TO PASS A SEMI TRUCK, CAR LOST ALL TRANSMISSION GEARS AND ENTERED "TRANSMISSION FAULT MODE" RESEMBLING A NEUTRAL TRANSMISSION SELECTION. THE CAR IMMEDIATELY DECELERATED TOWARDS A CLOSELY FOLLOWING SEMI TRUCK IN THE FAST LANE. THIS HAS OCCURRED TO ME, A FEW MONTHS PRIOR, AT AN INTERSECTION (FROM A STOP) IN WHICH I HAD TO PLACE THE TRANSMISSION IN PARK-THEN BACK TO DRIVE, WHICH SEEMED TO CALIBRATE THE COMPUTER IN SELECTING A GEAR (QUITE HARSHLY I MIGHT ADD) AND ALLOWED ME TO TRAVEL IN TRANSMISSION FAULT MODE UNTIL I REACHED HOME. IN THIS INSTANCE ON THE HIGHWAY, I ATTEMPTED PLACING THE TRANSMISSION IN NEUTRAL THEN BACK TO DRIVE, WHICH ONCE AGAIN APPEARED TO ALLOW MY TRANSMISSION TO ROUGHLY SELECT A GEAR AT A DECELERATING HIGHWAY SPEED AND SLOWLY REMOVE MY CAR OUT OF THE PASSING LANE OUT OF THE WAY OF FAST-MOVING TRAFFIC. UPON LEAVING THE HIGHWAY, I WAS STOPPED AT A STOP SIGN AND LEARNED THAT I HAD LOST ALL GEARS ONCE AGAIN. AFTER ROLLING SOME MANY FEET, IT ENGAGED INTO GEAR AND SLAMMED THROUGH MULTIPLE GEARS UNTIL I ARRIVED AT THE CAR DEALERSHIP, AT WHICH I HAD PURCHASED THE CAR. I LATER FOUND THAT THE CAR HAD LOST REVERSE CAPABILITIES AS WELL. THE DEALERSHIP SUBSEQUENTLY (4/3/15) REPLACED THE TRANSMISSION CONTROL MODULE (TCM) ON THE CAR FOR THE SECOND TIME AND UPDATED THE SOFTWARE. AFTER RECEIVING THE CAR, THE SAME SITUATION OCCURRED ON THE HIGHWAY ON 4/6/15. NOW I AM AWAITING THE DEALERSHIP'S COURSE OF ACTION. AM TOLD WARRANTY WILL ONLY COVER THE CLUTCH AND TCM. TRANSMISSION HAS BEEN DEFECTIVE SINCE I PURCHASED THE VEHICLE. HAVE SPOKE TO FORD CUSTOMER SERVICE REPRESENTATIVES AND HAVE BEEN TOLD THAT THE TWO EXTENDED WARRANTIES ARE ALL THEY ARE WILLING TO PROVIDE FOR TRANSMISSION RELATED ISSUES. I FEAR DRIVING THIS CAR, AS I HAVE NOW BEEN PLACED IN THREE SEPARATE INCIDENTS WHICH PUT MYSELF IN IMMEDIATE DANGER. *TR

04/07/2015
Components: POWER TRAIN
Incident Date: 04/07/2015
Crash: No
Fire: No
Vehicle Identification Number: 1FADP3F20DL******
Summary

TRANSMISSION SHUDDERS & MAKE A GRINDING SOUNDS & SOMETIMES JUMPS FORWARD. *TR

04/06/2015
Components: POWER TRAIN,VEHICLE SPEED CONTROL
Incident Date: 02/02/2015
Crash: No
Fire: No
Vehicle Identification Number: 1FADP3N2XDL******
Summary

WHEN TURNING CAR SOMETIMES HESITATES WHEN GAS IS PUSHED, COULD CAUSE ACCIDENT WHEN THERE IS ONCOMING TRAFFIC. AUTOMATIC TRANSMISSION (OR DRY CLUTCH) ALSO GRINDS LOUDLY OFTEN, AND CAR JERKS AND SHUDDERS WHEN SHIFTING. BEEN TO DEALER TWICE FOR REPAIR, TRANSMISSION REPLACED ONCE. STILL MESSED UP AND DANGEROUS. *TR

04/06/2015
Components: POWER TRAIN
Incident Date: 09/14/2014
Crash: No
Fire: No
Vehicle Identification Number: 1FADP3K29DL******
Summary

I WAS IN HEAVY STOP AND GO TRAFFIC. EVERY TIME I WOULD START TO GO THE CAR WOULD SHUDDER, BUCK AND STUMBLE. IT ACTUALLY STALLED IN TRAFFIC. I CONTINUED TO STUMBLE, SHUDDER AND BUCK SHIFTING GEARS UNTIL I GOT TO FREE FLOWING TRAFFIC. I HAD BEEN TO DEALER SEVERAL TIMES PRIOR TO REPROGRAM THE TRANSMISSION BUT IT NEVER FIXED THE PROBLEM. THE CAR GOT SO BAD IN OCTOBER 2014 THAT FORD AUTHORIZED THE DEALER TO REPLACE THE DUAL CLUTCH UNIT TO THE TRANSMISSION. THAT TEMPORARILY CURED THE PROBLEM. THE CAR HAS SINCE STARTED TO SHIFT ROUGH, SHUDDER AND STUMBLE IN SLOW TRAFFIC. THE DEALER IS DOCUMENTING THE DUAL CLUTCH UNIT IS FAILING AGAIN. FORD REFUSES TO REPLACE THE NEW DUAL CLUTCH UNIT AT THIS WRITING. THE CAR CURRENTLY HAS 20,800 MILES ON THE ODOMETER 4/2015. *TR

04/02/2015
Components: POWER TRAIN
Incident Date: 04/02/2015
Crash: No
Fire: No
Vehicle Identification Number: 1FADP3F23DL******
Summary

AFTER HAVING THE TRANSMISSION CHECKED FOR LEAKS YESTERDAY AT RIZZA FORD, THEY TOLD ME A NEW CLUTCH ASSEMBLY WAS ORDERED BUT THE VEHICLE WAS SAFE TO DRIVE UNTIL THEN. ON 355 THIS MORNING, THE TRANSMISSION SLIPPED AND I WAS UNABLE TO DRIVE THE VEHICLE. I CAN'T GET THE CAR IN REVERSE AND CAN ONLY DRIVE FORWARD AT A LOW RATE OF SPEED. THERE ARE ISSUES WITH THIS MAKE/MODEL'S TRANSMISSION NATIONWIDE. *TR

03/23/2015
Components: POWER TRAIN
Incident Date: 05/19/2014
Crash: No
Fire: No
Vehicle Identification Number: 1FADP3F29DL******
Summary

I OWN A 2013 FORD FOCUS. I HAVEN'T HAD THE CAR A WEEK AND I ALREADY FEEL A GRINDING/SHUDDERING IN THE TRANSMISSION. IT ALSO HAS A HARD TIME SHIFTING AT LOW SPEEDS. I'VE TAKEN THE CAR TO THE SHOP AND FORD EMPLOYEES KEEP TELLING ME ITS NORMAL AND NOTHING IS WRONG. FORD NEEDS TO RECALL THIS CAR! *TR

03/19/2015
Components: STEERING,SUSPENSION,WHEELS
Incident Date: 03/18/2015
Crash: No
Fire: No
Vehicle Identification Number: 1FADP3K28DL******
Summary

I FILLED UP MY CAR WITH GAS AND THEN TURNED IT BACK ON TO GET A FAILURE MESSAGE THAT MY EPS POWER STEERING HAD FAILED. WHEN I TRIED TO TURN THE VEHICLE, IT WAS VERY HARD TO TURN CORNERS OR TURN IT AT ALL. I TRIED DRIVING IT TO THE DEALERSHIP AND ONCE THERE, I WAS NOTIFIED THAT I WOULD NEED TO PAY $1,500.00 TO PAY FOR AN ENTIRE NEW EPS SYSTEM SINCE THEY CANNOT REPLACE JUST THE STEERING MODULE. I DON'T GET HOW I PAY FOR A LIKE-NEW CAR IN 2014 AND IMMEDIATELY INCUR A 1,500.00 BILL. *TR

03/19/2015
Components: POWER TRAIN
Incident Date: 03/02/2015
Crash: No
Fire: No
Vehicle Identification Number: 1FADP3K28DL******
Summary

BOUGHT ON 2/23/15 AND REPORTED PROBLEM WITH CAR HESITATING/SHUTTERING AT START OF MOVING AND AT STOPPING. SET UP APPOINTMENT. WAS TOLD THEY COULD FIND NOTHING WRONG AND SUGGEST TO ME I WAS UNDER WARRANTY NOT TO WORRY. A WEEK LATER IT IS NOW SHIFTING HARD FROM 1ST TO 2ND. I FOUND A LETTER FROM FORD TO PREV. OWNER ABOUT THIS EXACT PROBLEM I'M NOW DESCRIBING. RECALL THIS VEHICLE B4 SOMEONE DIES. *TR

03/18/2015
Components: POWER TRAIN,ENGINE
Incident Date: 02/18/2015
Crash: No
Fire: No
Vehicle Identification Number: 1FADP3E24DL******
Summary

TL* THE CONTACT OWNS A 2013 FORD FOCUS. WHILE DRIVING AT VARIOUS SPEEDS, THE ENGINE STALLED AND THE CHECK TRANSMISSION WARNING INDICATOR ILLUMINATED. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE VIN WAS NOT AVAILABLE. THE APPROXIMATE FAILURE MILEAGE WAS 15,000. UPDATED 6/11/15*CN UPDATED 9/28/2017*CN

03/17/2015
Components: POWER TRAIN,ELECTRICAL SYSTEM,ENGINE
Incident Date: 02/14/2015
Crash: No
Fire: No
Vehicle Identification Number: 1FADP3F22DL******
Summary

TL* THE CONTACT OWNS A 2013 FORD FOCUS. WHILE DRIVING AT APPROXIMATELY 60 MPH, THE VEHICLE JERKED AND THE VEHICLE FAILED TO ACCELERATE WHEN THE ACCELERATOR PEDAL WAS DEPRESSED. THE FAILURE RECURRED NUMEROUS TIMES. THE VEHICLE WAS TAKEN TO A DEALER, WHERE IT WAS DIAGNOSED THAT THE INPUT SHAFT NEEDED TO BE REPLACED. THE VEHICLE WAS REPAIRED, BUT THE FAILURE PERSISTED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE AND STATED THAT THE VIN WAS NOT INCLUDED IN NHTSA CAMPAIGN NUMBER: 14V495000 (ELECTRICAL SYSTEM). THE FAILURE MILEAGE WAS 39,000.

03/15/2015
Components: SUSPENSION,POWER TRAIN,ENGINE
Incident Date: 09/10/2013
Crash: No
Fire: No
Summary

PULLING FROM RED LIGHTS/STOP SIGNS IS VERY DANGEROUS DUE TO THE TRANSMISSION STALLING, SHUTTERING, GRINDING. VERY EASILY TO GET INTO ACCIDENTS BECAUSE STALLING IN TRANSMISSION. PLEASE RECALL THIS VEHICLE A LOT OF FAMILIES ARE NOT SAFE IN THIS VEHICLE. *TR

03/11/2015
Components: POWER TRAIN
Incident Date: 08/01/2014
Crash: No
Fire: No
Vehicle Identification Number: 1FADP3F25DL******
Summary

CAR WILL NOT SHIFT,SPUTTERS, STALLS, JERKS. HAS BEEN TO DEALER 4 TIMES WITH NO RESULTS. *TR

03/04/2015
Components: POWER TRAIN
Incident Date: 02/26/2015
Crash: No
Fire: No
Vehicle Identification Number: 1FADP3F22DL******
Summary

WHILE DRIVING 40 MPH BEHIND A PICKUP TRUCK, I CAME OVER THE TOP OF A HILL AND DOWN TO BOTTOM WHERE ROAD IS FLAT AND WAS ABLE TO PASS THE TRUCK. I SLOWED DOWN TO 30 MPH WHEN ATTEMPTING TO MAKE THE PASS (I HAD MY FOOT OFF GAS AND BRAKE BOTH). I COULD START THE PASS WITHOUT PUSHING ON GAS AT THIS TIME. I WAS BESIDE THE TRUCK WHEN I STARTED PUSHING ON GAS TO SPEED UP THEN INSTEAD OF UP SHIFTING, THE RPMS WENT UP AND ACTED LIKE I WAS IN NEUTRAL. I KEPT LETTING OFF GAS AND SLOWLY PUSHING ON GAS. THE TRUCK ENDED UP STOPPING IN THE ROAD BEHIND ME. I ALMOST HAD TO STOP WITH FOOT OFF GAS TILL THE TRANSMISSION CAUGHT AND I WAS FINE THE REST OF THE WAY HOME. THIS WAS NOT THE FIRST TIME IT HAPPENED BUT THIS WAS THE FIRST TIME THAT IT AFFECTED ANOTHER DRIVER AND COULD HAVE CAUSED AN ACCIDENT. LUCKILY FOR ME, THE DRIVER STOPPED AND GAVE ME THE ROOM TO SLOW WAY DOWN. READING IN THE BOOK FROM CAR SAYS WHEN FOOT OF GAS IT SHUTS GAS FLOW OF FOR FUEL ECONOMY. SAVING MONEY ON GAS IS NOT WORTH GETTING IN AN ACCIDENT. IT LOOKS LIKE THE TORQUE CONVERTER CLUTCH DID NOT UNLOCK TO ALLOW FUEL TO FLOW. I HAVE ONLY GOT 28,643 MILES ON THIS FORD FOCUS AND I AM NOT HAPPY WITH THIS PROBLEM.

03/02/2015
Components: ENGINE,FUEL/PROPULSION SYSTEM
Incident Date: 03/02/2015
Crash: No
Fire: No
Vehicle Identification Number: 1FADP3K2XDL******
Summary

FOR THE 3RD TIME IN A 3 MONTH SPAN, MY 2013 FORD FOCUS SE STALLED WHILE DRIVING. VEHICLE WOULD NOT RESTART FOR APPROXIMATELY 20 MINUTES. THIS CREATED AN UNSAFE SITUATION WHERE I WAS STUCK WITH A DISABLED VEHICLE. 1ST FAILURE INSTANCE OCCURRED WHEN I WAS COMING TO A STOP AT A TRAFFIC LIGHT 2ND FAILURE INSTANCE OCCURRED WHILE DRIVING AT HIGHWAY SPEEDS (65MPH) 3RD FAILURE INSTANCE OCCURRED WHILE JUST AFTER ENTERING A HIGHWAY AT APPROX 45MPH. *TR

03/02/2015
Components: SUSPENSION,POWER TRAIN
Incident Date: 06/15/2013
Crash: No
Fire: No
Vehicle Identification Number: 1FADP3F28DL******
Summary

PURCHASED THE 2013 FORD FOCUS ON 02/25/2013 WITH 5 MILES. ON 6/15/13, I WENT TO THE DEALERSHIP AFTER TSB 13-4-5 WAS RELEASED AND PRESENTED IT TO THE DEALERSHIP. THE DEALERSHIP SAID THAT IT WAS NORMAL SHIFTING AND THAT THERE WAS NOTHING THAT THEY COULD DO TO FIX THE ISSUE. JANUARY 2014, I TOOK IT BACK TO THE DEALERSHIP FOR THE SAME ISSUE THAT I COMPLAINED ABOUT IN JUNE, AND THEY SAID WHAT I WAS EXPERIENCE WAS THE TRANSMISSION CLUTCH SHUDDER AND FORD IS WELL AWARE OF THE ISSUE AND HOW TO REPAIR IT. THAT WAS REPAIR #1. OVER THE NEXT EIGHT MONTHS, I HAD MULTIPLE ISSUES BUT WAS TOLD I WOULD HAVE TO LEAVE THE VEHICLE FOR MULTIPLE DAYS BEFORE THE VEHICLE COULD BE DIAGNOSED FOR REPAIR. I WENT FOR A SECOND OPTION AND GOT THE VEHICLE REPAIRED ON 9/24/24. REPAIR #2. REPAIR #3 WAS MADE 11/4/14. REPAIR #4 WAS MADE ON 1/10/15 AND THE ISSUE IS STILL ONGOING. WHEN SPEAKING WITH FORD ABOUT THE SITUATION AT HAND AND THE ISSUES THAT I WAS HAVING, I WAS TOLD BY A SENIOR REGIONAL MANAGER THAT ONE RESOLUTION FORD COULD RECOMMEND IS TO TRADE IN THE VEHICLE. THERE HAVE BEEN MULTIPLE TIMES WERE THE FOCUS HAS JUMPED, STALLED, CHATTERED AND LOUD GRINDING COMING FROM THE TRANSMISSION. THE SAME SENIOR REGIONAL MANAGER ALSO TOLD ME THAT IF THEY WERE TO REPURCHASE THE FOCUS, THAT I WOULD END UP PAYING MONEY TO FORD FOR THE USAGE!! SHE ALSO SAID THAT I WILL NEVER QUALIFY FOR A LEMON DUE TO THE FIRST "REPAIR" THAT WAS MADE EXCEEDED WHAT FORD WOULD ALLOW ACCORDING TO THE STATE" FORD NEEDS TO OWN UP FOR THE ISSUES THEY HAVE CAUSED THE CONSUMER AND PRODUCING AN UNSAFE AND UNRELIABLE VEHICLE. THE SUSPENSION ISSUE IS THAT THERE IS A POPPING IN THE FRONT END. DUE TO THE POPPING, THEY HAVE REPLACED TOP AND BOTTOM STRUT BEARINGS ON ONE SIDE THEN THE OTHER SIDE. THE PROBLEM IS STILL OCCURRING AND AT THIS POINT THEY HAVE REPLACED BOTH STRUT TOWERS, INCLUDING NEW BUSHINGS/BEARINGS. *TR

03/01/2015
Components: POWER TRAIN,ENGINE
Incident Date: 01/01/2015
Crash: No
Fire: No
Vehicle Identification Number: 1FADP3F23DL******
Summary

FOR A NUMBER OF MONTHS THE VEHICLE TRANSMISSION SHUDDERS, LAGS, AND ACTS INTERMITTENTLY LURCHING. VERY DANGEROUS. WHEN APPLYING GAS, ONE NEVER KNOWS IF THE VEHICLE WILL GO FORWARD SMOOTHLY, OR INSTEAD LURCH OR SHUDDER POTENTIALLY CAUSING TO BE REAR-ENDED BY SOMEONE OR HIT BECAUSE THE VEHICLE DOESN'T ACCELERATE TO QUEUE. ALL ACCOMPANIED BY A LOUD GRINDING SOUND. A PIECE OF JUNK! *TR

02/28/2015
Components: POWER TRAIN
Incident Date: 02/14/2015
Crash: No
Fire: No
Summary

PULLING FROM RED LIGHTS/STOP SIGNS IS VERY DANGEROUS DUE TO THE TRANSMISSION STALLING, SHUTTERING, GRINDING, ETC. I HAVE OWNED THE CAR FOR 2 WEEKS AND I AM BEYOND MAD THAT I TRADED A GREAT TRUCK FOR SOMETHING I AM AFRAID TO DRIVE. *TR

02/25/2015
Components: POWER TRAIN
Incident Date: 01/01/2015
Crash: No
Fire: No
Vehicle Identification Number: 1FADP3F29DL******
Summary

THE 2013 FORD FOCUS HAS AN ONGOING SAFETY CONCERN REGARDING THE TRANSMISSION. THIS IS A KNOWN PROBLEM, AS THERE IS A PLETHORA OF SIMILAR COMPLAINTS ONLINE. THE TRANSMISSION JERKS/SHUTTERS/JUMPS/VIBRATES ETC. WHEN SHIFTING, MOSTLY BETWEEN NEUTRAL AND GEARS 1 THROUGH 3. THIS IS MOST PREVALENT WHEN STARTING FROM A STOP, OR ANY LOW SPEED/COASTING SITUATIONS. THIS IS A HUGE SAFETY CONCERN WHICH FORD NEEDS TO ADDRESS. I COMMUTE IN STOP AND GO TRAFFIC EVERY DAY, AND I NEVER KNOW WHEN THE CARD IS JUST GOING TO SUDDENLY JERK FORWARD, QUICKLY ACCELERATE, OR NOT ACCELERATE AT ALL. THIS COULD EASILY LEAD TO CAUSING ACCIDENTS, OR NOT BEING ABLE TO AVOID ACCIDENTS, AS I FEEL LIKE I HAVE LITTLE TO NO CONTROL OVER THE CAR AT LOW SPEEDS. THIS IS A SAFETY CONCERN I HAVE EVERY SINGLE DAY I DRIVE THE CAR - IT'S NOT A ONCE-IN-A-WHILE INCIDENT, IT'S ALL THE TIME. FORD SHOULD REALLY FIX THIS PROBLEM BEFORE PEOPLE HAVE CATASTROPHIC FAILURES (IF THEY HAVEN'T ALREADY) FROM THIS TRANSMISSION FAILING, CAUSING SERIOUS PERSONAL AND PROPERTY DAMAGE, ACCIDENTS, AND POSSIBLE DEATH. *JS

02/20/2015
Components: EQUIPMENT,VISIBILITY/WIPER
Incident Date: 02/18/2015
Crash: No
Fire: No
Summary

POOR DURABILITY OF THE NEW OCCIPITAL WIPER BLADES ON MY 2013 FORD FOCUS. I LIVE IN CENTRAL PENNSYLVANIA. THE WINTER WEATHER AND THE CONSTANT FREEZING AND EVEN ZERO TEMPERATURES HAS CAUSED THE FAILURE OF THESE NEW FANGLED WIPERS THAT ARE SUPPOSED TO HUG THE WINDSHIELD AND REMOVE WATER BETTER. THE CHEAP PLASTIC CLIPS THAT THEY ARE HELD ON WITH HAVE FAILED 2 TIMES NOW, THIS WINTER. I JUST HAD MY THIRD PAIR INSTALLED. I JUST BROKE DOWN AND WENT TO JIFFY LUBE WHO WHICH WILL REPLACE THEM FOR FREE WITHIN 3 MONTHS IF THEY FAIL. ONCE THE DRIVER'S SIDE WIPER BROKE OFF AND FLEW AWAY ON THE HIGHWAY FORCING US TO DRIVE FOR MILES WITH NONE. THE SECOND TIME IT JUST BROKE OFF DOWN IN THE CRACK BETWEEN THE WIPER AND THE HOOD. THEY ARE MOUNTED POORLY AND THE PLASTIC DOES NOT WITHSTAND THE STRESSES OF WINTER WEATHER OUTSIDE. I HAVE NO GARAGE. *TR

02/19/2015
Components: POWER TRAIN
Incident Date: 06/17/2013
Crash: No
Fire: No
Summary

THIS VEHICLE IS HORRIBLE. BOUGHT IT BRAND NEW IN APRIL OF 2013 AND BEFORE THE YEAR WAS UP IT WAS IN THE SHOP 3 TIMES (BEEN IN THERE 2 MORE TIMES SINCE THEN) FOR TRANSMISSION GRINDING, SHAKING, STUTTERING, BOGGING DOWN AND STALLING. FORD TRIES TO SAY THIS IS "NORMAL" FOR THIS DUAL SYSTEM TRANSMISSION. THERE IS NOT ANYTHING "NORMAL" ABOUT ALMOST GETTING RUN OVER ON A DAILY BASIS BECAUSE THE LOWER GEAR SHIFTING IS FAULTY. I GUESS FORD IS WAITING ON SOMEONE TO DIE BEFORE RECALLING THIS PIECE OF JUNK. I SHOULD NOT HAVE TO WORRY ABOUT A BRAND NEW CAR THIS WAY AND DEAL WITH THE CONSTANT FRUSTRATION AND EMBARRASSMENT THIS CAR IS CASING ME, NOT TO MENTION THE MONEY FORD GETS EVERY MONTH FROM ME. I CAN'T BELIEVE I AM PAYING THEM TO DRIVE THIS LEMON. THEY NEED TO OWN UP TO THIS BAD PERFORMING CAR AND RECALL IT NOW. *TR

02/16/2015
Components: POWER TRAIN
Incident Date: 02/03/2015
Crash: No
Fire: No
Summary

TRANSMISSION IS CAUSING CAR TO HESITATE WHEN GIVING IT GAS WITCH MAKING IT PRETTY SCARING TURNING AT OPEN INTERSECTIONS AND JUST DRIVING IT STARTS VIBRATIONS BAD ALSO ITS LIKE IT PUTS ON BRAKES BE DRIVING AND CAR SLOW DOWN AS IF LIKE SOME ONE WAS GEARING DOWN DOES ALL ON ITS ON!! NEEDS FIXING THE PROPER WAY BE FOR SOME ONE IT'S HURT OR KILLED!!! *TR

02/16/2015
Components: ENGINE
Incident Date: 02/13/2015
Crash: Yes
Fire: Yes
Vehicle Identification Number: 1FADP3N23DL******
Summary

2013 FORD FOCUS WAS GOING 35 MPH, SAW A LATE 1990'S FORD RANGER STOP SHORT IN FRONT OF A FIRE STATION AND TRIED TO BRAKE. COULDN'T STOP IN TIME AND REAR ENDED THE FORD RANGER. THE DRIVER OF THE FOCUS GOT OUT OF THE VEHICLE AND TO SPEAK TO THE OTHER DRIVER AND THE ENGINE OF THE FOCUS CAUGHT FIRE ABOUT 30 SECONDS LATER. FIREMEN WERE ACROSS THE STREET AND CAME OVER TO EXTINGUISH THE FIRE. WITH ALL OF THIS, THE AIRBAGS DID NOT DEPLOY. I CALLED FORD TO ALERT THEM OF THIS ISSUE. THEY GAVE ME A CASE NUMBER AND WITHIN 1 BUSINESS DAY I WAS CONTACTED BY CUSTOMER CARE. THEY SAID THEY WOULD INSPECT THE VEHICLE TO AT A LOCAL DEALERSHIP TO FIND OUT WHY THE AIRBAGS DIDN'T DEPLOY. THEY SAID THEY WOULD NOT COVER THE COST AND WERE VAGUE ABOUT WHAT THE NEXT STEPS WERE AND HOW LONG THE PROCESS WOULD TAKE. WHEN I TRIED TO INQUIRE FURTHER, THEY SAID THEY WANTED TO KNOW WHAT MY INTENTIONS WERE. I MENTIONED WERE ARE NOT TRYING TO SHAKEDOWN AND SUE FORD, WE SIMPLY WANT ANSWERS.THE INSURANCE COMPANY, STATE FARM, TOTALED THE FOCUS AND THEY ARE WORKING WITH ME TO GIVE FORD THE VEHICLE, BUT FORD IS NOT COOPERATING. I HAVEN'T BEEN IN CONTACT WITH SOMEONE SINCE THE ORIGINAL FOLLOW-UP AND WE HAVE QUESTIONS THAT NEED TO BE ANSWERED IN ORDER FOR STATE FARM TO GIVE FORD POSSESSION OF THE VEHICLE. FORD HAS STOPPED COOPERATED AND THEY HAVE BEEN IMPOSSIBLE. THIS IS A SAFETY ISSUE THAT WE ARE TRYING TO ADDRESS AND FORD IS DRAGGING THIS PROCESS OUT AS LONG AS THEY CAN. *TR

02/15/2015
Components: POWER TRAIN
Incident Date: 02/05/2013
Crash: No
Fire: No
Vehicle Identification Number: 1FADP3F24DL******
Summary

I OWN A 2013 FORD FOCUS.WHEN STOPPED, THE VEHICLE ROLLS BACK WHEN ATTEMPTING TO ACCELERATE. WHEN ACCELERATING, VEHICLE SHUTTERS VIOLENTLY WHILE SHIFTING. I HAD THE VEHICLE TRANSMISSION REPAIRED AT THE FORD DEALER IT WAS PURCHASED FROM ON 2/7/13. THEY REPLACED THE CLUTCH ASSEMBLY IN THE TRANSMISSION. THE SAME PROBLEM THEN RETURNED ABOUT 7 MONTHS LATER, I TOOK THE CAR BACK TO THE FORD DEALER FOR YET ANOTHER REPAIR ON 9/6/13. THEY REPROGRAMMED THE BCM. THE SAME PROBLEM RETURNED 4 MONTHS LATER. THEN I RECEIVED A LETTER FROM FORD MOTOR CO. WITH A TRANSMISSION WARRANTY EXTENSION FOR 7 YEARS AS OPPOSED TO THE ORIGINAL 5 YEAR WARRANTY.I CALLED THE SERVICE PERSON AT THE FORD DEALER TO INFORM THEM THE SAME PROBLEM HAS RETURNED. THE SERVICE PERSON SAID THAT FORD WAS AWARE OF THE PROBLEM AND HAD NO REPAIR OPTIONS AT THIS TIME AND NOT TO BRING THE CAR IN FOR REPAIR. AT THIS POINT THE PROBLEM WITH CLUTCH SHUDDER IS CONSTANT, AND ROLLS BACK ALMOST ALL THE TIME. I HAVE SEARCHED ONLINE AND HAVE FOUND MANY FORD FOCUS OWNERS WITH SAME ISSUES. I FEEL THE VEHICLE IS BECOMING INCREASINGLY UNSAFE AND UNRELIABLE. IT IS BECOMING EVIDENT THAT FORD MOTOR CO. IS NOT DOING ENOUGH OR ANYTHING TO RESOLVE THIS PROBLEM. ANY HELP YOUR ADMINISTRATION CAN GIVE WOULD BE GREATLY APPRECIATED. THANK YOU. *TR

02/15/2015
Components: POWER TRAIN,ELECTRICAL SYSTEM
Incident Date: 02/02/2015
Crash: No
Fire: No
Vehicle Identification Number: 1FADP3F26DL******
Summary

HAVE TAKEN THE CAR TO FAIRVIEW FORD SAN BERNARDINO. WERE I BOUT THE CAR. WITH TRANS PROBLEM UNDER EXTRACARE WARRANTY AND THEY CANNOT FIX IT. ITS BEEN 3 TIMES THAT I'VE TAKEN IT FOR THE SAME PROBLEM. NOW A NEW PROBLEM WITH THE CAR NOT STARTING WITH THE DASH AND RADIO TURNING ON BUT THE ENGINE. I DON'T KNOW WHY THESE PROBLEMS HAVE NOT BECAME A RECALL ISSUE. CANT TAKE IT TO ANY OTHER FORD DEALER BECAUSE THEY WILL NOT HONOR THE EXTRACARE WARRANTY. AND CHARGE ME A ARM N A LEG JUST TO CHECK IT AND KNOWING WHAT'S WRONG. NEVER AGAIN WILL I BUY ANOTHER FORD. *TR

02/13/2015
Components: POWER TRAIN,ENGINE
Incident Date: 03/12/2013
Crash: No
Fire: No
Vehicle Identification Number: 1FADP3K23DL******
Summary

THIS VEHICLE HAS BEEN DEEMED A "LEMON" PURSUANT TO COLORADO BBB AUTO COMPLAINT. THE CLUTCH HAS BEEN REPLACED TWICE BUT THE VEHICLE CONTINUES TO SHUDDER, LAG, OR INTERMITTENTLY LURCH FORWARD. IT IS A HAZARD TO DRIVE. *TR

02/12/2015
Components: SERVICE BRAKES, HYDRAULIC
Incident Date: 08/01/2014
Crash: Yes
Fire: No
Vehicle Identification Number: 1FADP3F27DL******
Summary

2013 FORD FOCUS RECALL....UPDATED 02/12/15*BF THE CONSUMER WAS INFORMED ON OCTOBER 13, 2014, THE RECALL COULD NOT BE PERFORMED, BECAUSE THE VEHICLE HAD NOT REACHED 10,000 MILES. IN DECEMBER 2014, THE CONSUMERS WIFE WAS PARKING THE VEHICLE, WHEN SUDDENLY THE BRAKES WHICH CAUSED HER TO JUMP THE CURB AND HIT A TRUCK. *JB

02/10/2015
Components: ELECTRICAL SYSTEM
Incident Date: 01/02/2015
Crash: No
Fire: No
Vehicle Identification Number: 1FADP3K27DL******
Summary

MY 2013 FOCUS STARTED EXPERIENCING A LOUD POP, CAUSING ME TO JUMP AND SWERVE, THRU THE SPEAKERS AND THE RADIO WOULD STOP WORKING. IT WOULD HAPPEN ONCE IN A WHILE. I COULD RESET THE RADIO BY RESTARTING THE CAR. IT STARTED HAPPENING MORE AND MORE OFTEN. IT PROGRESSED TO INCLUDE A VERY LOUD CRACKLING/POPPING NOISE. NOW (2/09/15) I HAD TO PULL THE FUSE (#79) IN ORDER TO STOP THE NOISE, EVEN WHEN THE RADIO AND CAR WERE OFF. I'M WITHOUT A RADIO NOW AND LOOKING A LARGE BILL. ALL OF THIS STARTED HAPPENING AFTER THE 3/36. STARTED AT 46K MILES OR SO. SEEMS LIKE OTHERS ARE HAVING SIMILAR PROBLEMS. *TR

02/10/2015
Components: SEAT BELTS
Incident Date: 02/10/2015
Crash: No
Fire: No
Vehicle Identification Number: 1FADP3K27DL******
Summary

THE SEATBELT LATCH ON THE DRIVER SIDE MALFUNCTIONED AFTER MONTHS OF WORKING PERFECTLY. INITIALLY, IT LATCHED ONLY INTERMITTENTLY. LATER IT WOULD NOT RELEASE WHEN THE RELEASE BUTTON WAS PRESSED. FINALLY, IT STOPPED LATCHING COMPLETELY. I WAS ONLY ABLE TO RESTRAIN MYSELF USING THE PASSENGER SIDE LATCH. IT IS CURRENTLY BEING REPAIRED BY MY LOCAL FORD DEALER. I COULD NOT FIND A RECALL ON THIS SAFETY FEATURE YET REVIEWING POSTS ONLINE, I CAN SEE THAT OTHERS HAVE HAD SIMILAR ISSUES. THANK YOU. *TR

02/06/2015
Components: POWER TRAIN
Incident Date: 03/01/2013
Crash: No
Fire: No
Vehicle Identification Number: 1FADP3F27DL******
Summary

BEGINNING IN MARCH 2013, ONLY 4 MONTHS AFTER ITS PURCHASE, I NOTICED MY CAR HESITATED TO ACCELERATE ON THE HIGHWAY. I BROUGHT IT INTO A FORD DEALERSHIP, AND THEY TOLD ME THAT I HAD A BAD TANK OF GAS. THE ISSUE APPEARED TO HAVE GONE AWAY AFTER A WHILE, BUT RETURNED IN 2014. IN 2014, I BROUGHT MY CAR INTO FORD ON MULTIPLE OCCASIONS FOR THE HESITATION, SHUTTER, AND ASSOCIATED NOISES. I FEEL AS IF THIS IS A SAFETY ISSUE, BECAUSE MY CAR IS UNABLE TO SHIFT INTO THE PROPER GEAR WHEN I AM TRYING TO ACCELERATE ONTO A CROWDED HIGHWAY OR THROUGH AN INTERSECTION. FORD HAS RECALIBRATED THE COMPUTER FOR THE TRANSMISSION MULTIPLE TIMES, AND EVEN THOUGH THE SERVICE RECEIPT SAYS THAT THE SHUTTER IS STILL PRESENT AFTER THEY FIX IT, IT IS OKAY BY FORD'S STANDARDS, SO THEY ALLOW ME TO LEAVE THE SHOP. THE SHUTTER APPEARS TO IMPROVE FOR THE MOST PART AFTER TAKING IT TO FORD, ONLY TO RETURN IN A MATTER OF TWO OR THREE WEEKS. THE RECALIBRATION SERVICE FORD IS OFFERING IS NOT AN APPROPRIATE LONG-TERM SAFETY FIX, AND THE TRANSMISSION SHOULD BE RECALLED AND REPLACED WITH A TRUE AUTOMATIC TRANSMISSION. *JS

01/31/2015
Components: POWER TRAIN,ELECTRONIC STABILITY CONTROL,FUEL/PROPULSION SYSTEM
Incident Date: 01/15/2014
Crash: No
Fire: No
Summary

MY CAR SHUTTERS AND HESITATES WHEN PULLING OFF, RPMS REV UP AND GAS MI IS NOT AS ADVERTISED. IT ALSO MAKES NOISES THAT I THOUGHT WERE THE DOOR LOCKS CLICKING WHEN CAR IS OFF, LATER TO BE TOLD ITS THE TRANSMISSION IS RE-SETTING? BESIDES THAT I HAVE HAD 3 FLAT TIRES ON THE SAME SIDE OF THE CAR, FROM RIVET LOOKING THINGS THAT I THINK ARE FALLING OUT OF THE WHEEL WELL (AT LEAST 1 DID!) THIS IS MY 1ST NEW CAR AND I'VE TAKEN CARE OF IT! IN FACT I GOT IT EARLY 2013, AND AS OF NOW IT ONLY HAS 15,600 MILES ON IT! THE LAST OIL CHANGE WAS DUE AT 16,000MILES AND I HAD THAT DONE @ NOVEMBER BECAUSE THAT DATE WAS RECOMMENDED. EVERYTIME I HAVE MENTIONED THIS TO FORD THEY BLOW ME OFF AND SAY THERE IS NO RECALL, WELL BS I WANT, AND DESERVE WHAT I PAID FOR, A NEW CAR, NOT A BIG HEADACHE! *TR

01/31/2015
Components: POWER TRAIN,ENGINE
Incident Date: 09/24/2014
Crash: No
Fire: No
Vehicle Identification Number: 1FADP3F23DL******
Summary

ANYTIME WHILE DRIVING THIS VEHICLE YOU WILL EXPERIENCE GRINDING,SHUTTERING AND HESITATION USUALLY AT LOWER TRAFFIC SPEEDS , WHICH IS SOMETIMES UNSAFE WHILE MERGING INTO TRAFFIC BECAUSE OF THE HESITATION. *TR

01/29/2015
Components: POWER TRAIN,STRUCTURE
Incident Date: 12/05/2013
Crash: Yes
Fire: No
Vehicle Identification Number: 1FADP3F20DL******
Summary

I WAS ENTERING A CAR PORT THAT HAS A SLIGHT 2 DEGREE DOWNWARD SLOPE TO THE FRONT OF THE CAR PORT. THE VEHICLE'S ENGINE SEEMED TO ACCELERATE SLIGHTLY WHILE DEPRESSING THE BRAKE AND GO THROUGH THE CAR PORT FRONT OVERHANG. THE CURRENT DRIVING CONDITIONS ADEQUATE (THE WEATHER -VERY COLD, SNOWING BUT CARPORT WAS CLEAR UNDERNEATH) BEFORE AND SINCE THE REPAIR THE TRANSMISSION SEEMS TO HESITATE TO ENGAGE MOMENTARILY ON DECELERATION AND ACCELERATION OPERATIONS. *TR

01/28/2015
Components: POWER TRAIN,ELECTRICAL SYSTEM,FUEL/PROPULSION SYSTEM
Incident Date: 05/10/2013
Crash: No
Fire: No
Vehicle Identification Number: 1FADP3F28DL******
Summary

EVERY RECALL EVENT FOR MY 2013 FORD FOCUS, I HAVE ENCOUNTERED. AFTER A YEAR AND HALF OF CONTINUED TRIPS TO AND BEING WITHOUT MY CAR FOR SERVICE. THE TRANSMISSION ISSUES STILL NOT RESOLVED ALONG WITH THE ELECTRICAL ISSUES. THE STEREO DISPLAY GOES BLANK, AT TIMES SHOWS INCORRECT DATE AND CLOCK JUMPS TO DIFFERENT HOURS. THE CAR LUNGES FORWARD WHEN YOU GET TO ABOUT 25 TO 30 MPH OR HESITATES WHEN YOU EXCEL. WHEN YOU PUT IN PARK IT WILL LUNGE FORWARD OR ACT LIKE YOU'VE POPPED THE CLUTCH EVEN WHEN BRAKE IS ON. IT SHUDDERS, HAS BUMP & BANG NOISES, LUNGES, SUSPENSION NOISES. I CAN FEEL BUMPING/THUMPING UNDER MY FEET WHEN TURNING CORNERS. HAVE HAD ISSUES WITH THE GAS TANK ASSEMBLY AND FUEL SYSTEM GAUGE (THIS PART HAS BEEN FIXED) CONTINUED ISSUES WITH THE DIGITAL PANEL, INTERMITTENT ERRATIC CLUSTER RADIO, CLOCK AND SYNC ISSUES THAT THE SERVICE DEPARTMENT CANNOT DUPLICATE. WHEN I HAVE ISSUES WITH THE DIGITAL PANEL, I TAKE A PICTURE. ONCE I TURN VEHICLE OFF AND BACK ON IT SOMETIMES CLEARS IT UP. I'VE COMPLAINED ABOUT TIRES NOISES AND RIDE, THEY SAY TIRES ARE FINE. I WENT TO THE DEALERSHIP TO JUST TRADE IT IN AND THE DEALER SUGGESTED I CONTACT FORD MOTOR TO HAVE THEM BUY IT BACK. I HAVE PLACED A COMPLAINT ON THE FORD WEBSITE, BUT HAVE YET TO RECEIVE A RESPONSE. I AM AFRAID TO DRIVE THIS VEHICLE BUT HAVE NO OTHER CHOICE. DO I HAVE TO RUIN MY CREDIT BY JUST DROPPING MY VEHICLE OFF AND WALKING AWAY FOR THEM TO TAKE BACK. FORD MOTOR COMPANY DOES NOT MAKE IT EASY TO TALK TO SOMEONE REGARDING MY VEHICLE. THEY SHOULD BE MORE ACCESSIBLE NOW BEFORE SOMETHING TRAGIC HAPPENS. *TR

01/28/2015
Components: POWER TRAIN
Incident Date: 06/26/2014
Crash: No
Fire: No
Summary

TL* THE CONTACT OWNS A 2013 FORD FOCUS. THE CONTACT STATED THAT THE VEHICLE INDEPENDENTLY JERKED FORWARD WITHOUT WARNING WHEN DRIVING. THE VEHICLE WAS TAKEN TO THE DEALER WHERE IT WAS DIAGNOSED THAT THE CLUTCH ON THE TRANSMISSION FAILED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS 5,000. THE VIN WAS UNAVAILABLE.

01/26/2015
Components: POWER TRAIN
Incident Date: 11/24/2014
Crash: No
Fire: No
Vehicle Identification Number: 1FADP3F29DL******
Summary

TL* THE CONTACT OWNS A 2013 FORD FOCUS. THE CONTACT STATED THAT THE VEHICLE WOULD HESITATE WHEN ATTEMPTING TO ACCELERATE AND MADE A LOUD GRINDING NOISE. THE VEHICLE WAS TAKEN TO THE DEALER. THE TECHNICIAN REBUILT AND SEALED THE TRANSMISSION. THE FAILURE RECURRED. THE FAILURE MILEAGE WAS 9,815.

01/25/2015
Components: POWER TRAIN
Incident Date: 01/17/2015
Crash: No
Fire: No
Summary

WE HAVE A 2013 FORD FOCUS AND WHILE WE LOVE THE CAR, THERE IS A HUGE SAFETY CONCERN WITH THE TRANSMISSION. WE HAVE BEEN BACK AND FORTH WITH MULTIPLE FORD DEALERSHIPS (4 RENTAL CARS) TRYING TO RESOLVE WHY OUR CAR HAS BEEN STUTTERING AND JERKING IN LOW GEAR. WE HAVE YET TO HAVE ANY ANSWERS WITH THE PROBLEM. THE CAR IS UNDER FULL WARRANTY PLUS FORD'S PREMIUM WARRANTY THAT COVERS AN EXTRA 500 COMPONENTS OF THE CAR. FORD HAS VERIFIED THE STUTTERING PROBLEM YET REFUSES TO FIX IT BECAUSE THE STUTTERING DOES NOT MEET "THEIR STANDARDS". APPARENTLY OUR CAR IS STUTTERING AT 170 RPM AND IT NEEDS TO BE AT LEAST 250 RPM IN ORDER FOR THEM TO FIX IT. WHAT?! I ASSUME THEY CAN NOT PUT A NEW TRANSMISSION IN BECAUSE ALL OF THEIR TRANSMISSIONS DO THE SAME THING! WE WENT IN TO TRY AND SPEAK TO SOMEONE HIGHER UP ON THE ORGANIZATIONAL CHART. WE WERE GIVEN A SALESMAN (GO FIGURE) WHO WAS TRYING TO SELL US A FORD FUSION FOR DOUBLE THE AMOUNT OF MONEY WE ARE PAYING NOW! WE HAVE NO WHERE LEFT TO TURN FOR HELP. PLEASE HELP US AND EVERYONE THAT HAS THE SAME PROBLEM. IM AFRAID OF MY FIANC ENDING UP IN AN ACCIDENT BECAUSE THE CAR STUTTERS TOO MUCH AND WILL NOT GET ACROSS THE ROAD. *TR

01/24/2015
Components: POWER TRAIN
Incident Date: 12/02/2013
Crash: No
Fire: No
Vehicle Identification Number: 1FADP3F24DL******
Summary

THE SHIFTING ON THIS 2013 FOCUS HAS HAD THE USUAL JERKING, SHUDDERING, SUDDEN BURSTS WHEN ACCELERATING THROUGHOUT THE TWO YEARS OF OWNERSHIP. IN NOVEMBER 2013 WHEN ACCELERATING ON THE HIGHWAY, I WAS UNABLE TO MERGE INTO TRAFFIC UNTIL I LET UP ON THE GAS AND TRIED AGAIN STEPPING ON THE GAS. IT HAPPENED AGAIN WHEN CHANGING LANES WHEN IT WOULD NOT ACCELERATE. TOOK IT IN AND A NEW CLUTCH WAS INSTALLED. IT HAS BEEN IN TO RE-PROGRAM SINCE THEN AND IN BETWEEN RE-PROGRAMMING HAVE PUT UP WITH THE ISSUES BECAUSE YOU ARE TIRED OF WASTING TIME AT THE DEALER GETTING THE SAME RE-PROGRAMMING DONE ONLY TO HAVE IT DONE AGAIN. JANUARY 22, 2014 UPON TURNING THE CORNER LOST CAPABILITY OF BEING ABLE TO SPEED UP BEYOND 12 MILES PER HOUR. CAR CURRENTLY IN SHOP AND DEALER HAS SAID CLUTCHES WERE BAD AND WAITING FOR PARTS TO REPAIR. THERE WERE NO WARNING LIGHTS OF SOMETHING WRONG ON THE DASHBOARD. LUCKILY, I WAS CLOSE TO HOME AND THIS OCCURRED AT A REASONABLE HOUR TO GET IT INTO THE DEALER. I HAVE CALLED FORD THREE TIMES WITHOUT A RESOLUTION. I BELIEVE THIS VEHICLE IS UNSAFE SINCE I DO NOT KNOW WHEN THIS WILL HAPPEN AGAIN. IT IS ALSO GOING TO COST ME TO TRADE THIS VEHICLE IN TO ANOTHER COMPANY SINCE THEY ALL KNOW OF THE FOCUS PROBLEMS. I DO NOT WANT ANOTHER FORD. FORD HAS SAID THAT THE ENGINEERS ARE WORKING ON THIS BUT I HAVE HAD THIS VEHICLE FOR TWO YEARS AND CONTINUE TO SUFFER. *TR

01/23/2015
Components: POWER TRAIN
Incident Date: 01/01/2013
Crash: No
Fire: No
Vehicle Identification Number: 1FADP3J26DL******
Summary

THE CARS TRANSMISSION SHUTTERS AT ALL DIFFERENT SPEEDS, I FEEL UNSAFE AND THE DEALERSHIP HAS ATTEMPTED REPAIRS THAT EITHER WORK FOR A SHORT PERIOD OR NONE AT ALL. *TR

01/22/2015
Components: POWER TRAIN
Incident Date: 01/21/2015
Crash: No
Fire: No
Vehicle Identification Number: 1FADP3F2XDL******
Summary

EVEN THOUGH THERE WAS NO ACCIDENT, THERE IS A POSSIBILITY TO HAVE ONE SINCE THE TRANSMISSION "SLIP" AND THEN CAR LOOSES POWER, SO THE DRIVER WILL ACCELERATE AND SUDDENLY THE TRANSMISSION ENGAGES AGAIN AND YOUR CAR WILL MAKE A SUDDEN MOVEMENT. THIS CARS ARE EQUIPPED WITH A NOISY TRANSMISSION AND NOW SLIPS. I WISH I CAN RETURN MY CAR. MY FIRST CARS DID NOT REQUIRED ANY MAJOR MAINTENANCE OTHER THAN OIL, OIL FILTER, SPARK PLUGS (WHEN REMEMBERED) BUT NOW CARS REQUIRE ALL TYPES OF 'MAINTENANCE'. *TR

01/21/2015
Components: FUEL/PROPULSION SYSTEM
Incident Date: 08/25/2014
Crash: No
Fire: No
Vehicle Identification Number: 1FADP3E24DL******
Summary

DRIVING AT HIGHWAY SPEEDS AND CAR ACTS AS IF STARVED OF FUEL AND RAPIDLY DECREASES SPEED. THERE WAS NO POWER, BUT VEHICLE WAS ON. THERE HAVE NOW BEEN THREE INCIDENTS WHILE ON FREEWAY AT SPEED THAT THE VEHICLE HAS DONE THIS AND EACH TIME I HAVE HAD TO PULL OFF ONTO SHOULDER (ALMOST GETTING HIT BY TRAFFIC EACH TIME). LUCKILY THE FIRST 2 TIMES I WAS ABLE TO RESTART CAR AND GET OFF FREEWAY BY STAYING ON SHOULDER SINCE CAR COULD NOT REACH FREEWAY SPEEDS. THIS LAST INCIDENT (ON 1/11/15) LEFT ME STRANDED ON FREEWAY BETWEEN AN ON RAMP AND FIRST LANE. THEY DID NOT DO ANYTHING WITH FIRST INCIDENT BECAUSE THEY COULD NOT DUPLICATE PROBLEM. AFTER SECOND INCIDENT FORD REPLACED FUEL PUMP, GASKET AND TANK. AFTER TWO WEEKS AND FOR A THIRD TIME VEHICLE AGAIN "STALLED" ON FREEWAY AT 65-70MPH. CAR IS AGAIN GETTING SAME PARTS REPLACED. ALL THESE INCIDENTS HAVE OCCURRED WITH IN LESS THAN A 6 MONTH PERIOD. *TR

01/21/2015
Components: ELECTRICAL SYSTEM,ENGINE,FUEL/PROPULSION SYSTEM
Incident Date: 01/21/2015
Crash: No
Fire: No
Summary

WHILE TRAVELING DOWN THE FREEWAY, DECELERATING TO CHANGE LANES THE STOP SAFELY NOW MESSAGE APPEARED AND THE CAR LOST POWER. THIS IS A RE-OCCURRENCE AND THE DEALER IS WORKING TO RESOLVE IT. *TR

01/17/2015
Components: POWER TRAIN
Incident Date: 01/16/2015
Crash: No
Fire: No
Vehicle Identification Number: 1FADP3F25DL******
Summary

EVERY SINGLE TIME I DRIVE IN THE CITY AND TAKE OFF THE TRANSMISSION SHUTTERS AND SKIPS. IT SOUNDS LIKE A DUMP TRUCK TAKING OFF. IT FEELS VERY UNSAFE AND LIKES TO DO THINGS ON ITS OWN. A CAR SHOULD NOT HAVE THESE TYPES OF ISSUES AT THAT LOW OF MILES. I HAVE TO MUCH MONEY IN THIS CAR FOR FORD TO SALE A DEFECTIVE PRODUCT. *TR

01/16/2015
Components: POWER TRAIN,ELECTRICAL SYSTEM
Incident Date: 10/01/2014
Crash: No
Fire: No
Vehicle Identification Number: 1FADP3F21DL******
Summary

HAD TO BUY TWO NEW FRONT TIRES DUE TO WEAR AT ONLY 24,000. TIRE PERSON SAYS THEY WERE JUST DISCUSSING THIS RASH OF 2013 FORD FOCUS OWNERS WITH THIS SAME PROBLEM. THIS VEHICLE SHAKES, AND VIBRATES EXCESSIVELY UPON ACCELERATION. TAKING OFF SLOWLY IS THE MOST NOTICEABLE. I FIND THAT IF I PUNCH THE ACCELERATOR AT TAKE OFF IT IS MORE POSITIVE WITHOUT TOO MUCH SHAKING AND VIBRATING. NOW IT JUMPS, SHAKES AND VIBRATES INTO GEAR TO CATCH UP. MAKES LOUD RATTLING NOISES WHEN TURNING AND ACCELERATION. BY THE SOUND OF THIS CAR YOU WOULD NEVER GUESS IT WAS A FAIRLY NEW CAR. I AM SO DISAPPOINTED. ALSO HAVING SOME TYPE OF ELECTRICAL/COMPUTER PROBLEM. IF I USE THE AUTO SENSOR LIGHTS THE COMPUTER SCREEN WILL DISPLAY A LARGE INFORMATION ICON AND THE CARS WARNING CHIME IS GOING CONTINUALLY. WILL NOT USE AUTO SENSOR LIGHTS ANYMORE. TOO SCARY. THIS IS ALL HAPPENING WHILE I'M DRIVING. THE SECOND TIME THIS HAPPENED I FREAKED TO DEATH WHILE DRIVING AND TRYING TO FIGURE OUT WHAT IS GOING ON WITH MY CAR AND THIS WARNING CHIME GOING OFF. I EVEN THOUGHT MAYBE ONE OF MY CAR DOORS WAS AJAR AND MY CHILD IS IN THE BACK. VERY DANGEROUS SITUATION. THIS MORNING JANUARY 16. I GO OUT TO UNLOCK MY CAR AND NOTHING, THE CAR WILL NOT UNLOCK. NO FLASH OF LIGHTS. SO I TRY IT SEVERAL MORE TIMES AND FINALLY MY DRIVER DOOR UNLOCKS. I'M THINKING REMOTE BATTERY. I STILL CAN'T UNLOCK OTHER DOORS NOT EVEN FROM THE INSIDE. I PUT THE KEY IN THE IGNITION TO START. NOTHING. NO LIFE. I START TO HEAD IN TO GET KEYS FOR SECOND CAR. I TRY THE REMOTE AGAIN AND NOW THE OTHER DOORS UNLOCK. KEY IN IGNITION AND CAR NOW STARTS. MY CLOCK IS STILL AT 5:39 AM. CAR WILL NOT RECOGNIZE IPOD. CHECK CABLE. TURN CAR OFF AND ON AFTER SEVERAL MORE ATTEMPTS TO GET CAR TO RECOGNIZE IPOD, SUDDENLY STARTS TO WORK. TRY TO FIX MY CLOCK MANY MORE TIMES, STILL GOING BACK TO 5:39AM PULL OUT CAR DUMMY BOOK. NOTHING. *TR

01/16/2015
Components: VEHICLE SPEED CONTROL,SERVICE BRAKES,ENGINE
Incident Date: 06/26/2014
Crash: No
Fire: No
Summary

MY FORD FOCUS SHUDDERS WHEN ACCELERATING AND LURCH FORWARD WITHOUT WARNING WHEN I'M SLOWING DOWN OR ACCELERATING. I HAVE HAD IT REPAIRED ONCE AND NEED TO GO BACK AGAIN. HOW MANY TIMES DO I HAVE TO GO WITHOUT A CAR BECAUSE THE DEALERSHIP ONCE AGAIN HAS MY CAR IN FOR REPAIRS DUE TO A MANUFACTURER TRANSMISSION DEFECT. ALSO, WHAT PREMATURE INTERNAL WEAR IS THIS ALL CAUSING? WILL I NEED TO REPLACE PARTS BEFORE THEY WOULD NORMALLY NEED REPLACING OR FIXING?! I'M WORRIED THE CAR WILL BREAKDOWN OR THERE WILL BE A CRASH WHERE SOMEONE GETS SERIOUSLY HURT. IT HAS BEEN BROUGHT TO MY ATTENTION THAT FORD KNEW ABOUT THE DEFECT AND CONCEALED THE INFORMATION AND THERE ARE NUMEROUS LAW SUITS OUT THERE FOR THIS PARTICULAR ISSUE. I REALLY DON'T FEEL SAFE DRIVING THE CAR ANYMORE. I CAN'T REMEMBER THE SPECIFIC DATE OF THE FIRST INCIDENT BUT I CAN FIND OUT FROM THE DEALERSHIP IF NECESSARY. *TR

01/15/2015
Components: STEERING
Incident Date: 01/14/2015
Crash: No
Fire: No
Summary

WIFE WAS DRIVING THE CAR FROM WORK AND ON THE WAY HOME SUDDENLY THE CAR LOST THE POWER STEERING, WARNING LIGHT CAME ON AND A WARNING TO SERVICE THE VEHICLE DISPLAY ON THE SCREEN STATING THERE WAS A PROBLEM WITH THE STEERING ASSIST SYSTEM. SHE ALMOST HIT ANOTHER CAR TRYING TO GET TO THE SIDE OF THE ROAD BECAUSE IT WAS VERY DIFFICULT TO STEER THE VEHICLE, SINCE SHE WAS CLOSE TO THE DEALER WHERE THE VEHICLE WAS BOUGHT SHE CAREFULLY MADE HER WAY INTO THE DEALER AND LEFT IT THERE FOR SERVICE. LATER I WAS TOLD BY THE DEALER THAT IT WAS A PROBLEM WITH THE RACK AND PINION AND THEY DID NOT HAVE THE PART AVAILABLE AND IT WILL TAKE 3 WEEKS FOR THE PART TO ARRIVE. AFTER A GOOGLE SEARCH I FOUND THIS VEHICLES ARE HAVING PROBLEMS WITH A EPAS SYSTEM, TOMORROW I WILL BE TALKING TO THE SERVICE MANAGER AND SEE WHAT THEY SAY ABOUT THIS... *TR

01/13/2015
Components: POWER TRAIN,ELECTRICAL SYSTEM
Incident Date: 12/15/2012
Crash: No
Fire: No
Vehicle Identification Number: 1FADP3F21DL******
Summary

TL* THE CONTACT OWNS A 2013 FORD FOCUS. THE CONTACT STATED THAT THE VEHICLE STALLED SEVERAL TIMES AND UNKNOWN WARNING LIGHTS ILLUMINATED. THE VEHICLE WAS TOWED TO THE DEALER ON MORE THAN ONE OCCASION WHERE THE FAILURE WAS UNABLE TO BE REPLICATED. THE VEHICLE WAS THEN TAKEN TO A DIFFERENT DEALER WHERE IT WAS DIAGNOSED THAT THE PCM NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED DUE TO THE PART NOT BEING AVAILABLE. THE DEALER INFORMED THAT IT MIGHT TAKE SIX WEEKS FOR THE PART TO BECOME AVAILABLE. ADDITIONALLY, THE CONTACT STATED THAT THE CLUTCH WAS SHUTTERING IN FIRST AND SECOND GEAR. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS NOT AVAILABLE. UPDATED 3/12/15*CN UPDATED 9/15/17*CN

01/09/2015
Components: STEERING
Incident Date: 01/02/2015
Crash: No
Fire: No
Vehicle Identification Number: 1FADP3K29DL******
Summary

WHILE PARKED, STEERING LOCKED, MAKING ANY STEERING IMPOSSIBLE. AFTER RETURNING TO NORMAL OPERATION, CAR WHILE BEING DRIVEN AT ANY SPEED, BECAME DIFFICULT TO STEER. STEERING FELT AS IF THERE WAS A GEAR CLASH, WHEEL HAD TO BE HELD WITH FORCE TO DRIVE STRAIGHT. WITHOUT EFFORT, VEHICLE WANTED TO VEER EITHER RIGHT OR LEFT. *TR

01/08/2015
Components: POWER TRAIN
Incident Date: 10/01/2013
Crash: No
Fire: No
Summary

TL* THE CONTACT OWNS A 2013 FORD FOCUS. THE CONTACT STATED THAT WHILE DRIVING APPROXIMATELY 20 MPH, THE VEHICLE BEGAN TO SHAKE AND STALLED CONTINUOUSLY AFTER APPLYING THE BRAKES. THE VEHICLE WAS TAKEN TO THE DEALER FOR DIAGNOSTIC TESTING. THE TECHNICIAN DIAGNOSED THAT THE ADAPTIVE TRANSMISSION WAS FAULTY AND NEEDED TO BE REPLACED. THE FAILURE RECURRED MULTIPLE TIMES AND THE CLUTCH ASSEMBLY WAS REPLACED. HOWEVER, THE FAILURE PERSISTED. THE VEHICLE WAS TAKEN TO THE DEALER AGAIN WHERE THE TRANSMISSION WAS REPROGRAMMED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 25,000. THE VIN WAS NOT AVAILABLE. UPDATED 03/04/15*LJ UPDATED 6/15/2015 *JS

01/05/2015
Components: POWER TRAIN,ENGINE
Incident Date: 09/04/2013
Crash: No
Fire: No
Summary

I HAVE NOTICED THAT MY CAR SHIFTS AWKWARDLY AND MAKES A GRINDING NOISE WHEN SHIFTING INTO SECOND AND SOMETIMES THIRD GEAR. SOMETIMES THE CAR WILL BOG DOWN AND THEN GET A SURGE OF POWER AND LEVEL OFF. SOMETIMES I WILL START GOING AND BETWEEN FIRST AND SECOND GEAR IT WILL BOG AND CAUSE ME TO JERK FORWARD. SOME DAYS IT WON'T DO IT BUT MOST OF THE TIME IT DOES. *TR

01/05/2015
Components: ELECTRICAL SYSTEM,VEHICLE SPEED CONTROL,ENGINE
Incident Date: 12/27/2012
Crash: No
Fire: No
Summary

MY VEHICLE SHUDDERS BETWEEN FIRST AND SECOND GEARS WHEN ACCELERATING FROM STOPPED OR LOW SPEEDS. IT JOLTS RANDOMLY WHEN DRIVING IN LOWER SPEEDS. THERE ARE SOUNDS OF GRINDING AND RATTLING WHEN COMING OUT OF TURNS/ACCELERATING OUT OF A TURN. *TR

12/29/2014
Components: POWER TRAIN,VEHICLE SPEED CONTROL
Incident Date: 07/03/2013
Crash: No
Fire: No
Vehicle Identification Number: 1FADP3K28DL******
Summary

SINCE THE FOCUS WAS FIRST DROVE THERE HAS BEEN A SHUTTER,A NOISE COMING FROM WHAT WE THIN IS THE TRANSMISSION. WE BOUGHT THIS CAR IN NY AND TOOK IT TO THE DEALERSHIP TWICE AND TOLD US THAT THE CAR NEEDED TO BE DRIVE AND SHOULD STOP THIS AT A 1000 MI. MOVED TO AR TOOK IT TO THE DEALERSHIP THEY SAID IT WAS UNDER RECALL? THAT THE CAR NEEDED TO BE REPROGRAMMED CONCERNING DRIVETRAIN. TOOK IT BACK 2 OTHER TIMES WAS TOLD THE CAR HADN'T BEEN DRIVEN ENOUGH FOR THE PROGRAM TO TAKE EFFECT. NOW THE AUTOMOBILE HAS PROGRESSIVELY GOTTEN WORSE .IT NOW SHUTTER,DECREASES IN POWER,AND CONSIDER DANGEROUS TO DRIVE. TOOK CAR IN AGAIN TO DEALERSHIP.ALSO CONTACTED FORD CORPORATE CUSTOMER SERVICE AND INFORMED OF PROBLEM. CUSTOMER REP GAVE ME A NUMBER FOR MY CASE AND STATED MY ISSUES WILL BE ASSESSED. *TR

12/24/2014
Components: POWER TRAIN
Incident Date: 12/02/2014
Crash: No
Fire: No
Vehicle Identification Number: 1FADP3F27DL******
Summary

TL* THE CONTACT OWNS A 2013 FORD FOCUS. THE CONTACT STATED THAT WHILE DRIVING AT LOW SPEEDS, THE VEHICLE SUDDENLY SHOOK AND SHUDDERED WHEN IN FIRST OR SECOND GEAR. THE VEHICLE WAS TAKEN THE DEALER, WHO DIAGNOSED THAT THE CLUTCH SHAFT SEALS NEEDED TO BE REPLACED AND THE CLUTCH NEEDED TO BE RESET. THE VEHICLE WAS REPAIRED, BUT THE FAILURE REOCCURRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 13,900. ......UPDATED 01/12/15*BF UPDATED 4/26/2016*JS UPDATED 9/11/17*CN

12/19/2014
Components: POWER TRAIN
Incident Date: 06/02/2014
Crash: No
Fire: No
Vehicle Identification Number: 1FADP3N24DL******
Summary

CAR TRANSMISSION WILL HARD SHIFT, OR SHUDDER AT SPEEDS AROUND 15 TO 25 MPH. THIS CAN CAUSE A DELAY IN SHIFTING AND IS AN ISSUE IN TRAFFIC AND/OR MERGING ONTO FREEWAY. THE CAR BEGAN TO START A DELAY IN SHIFTING AT HIGHER SPEEDS AROUND 24,000 MILES. *TR

12/18/2014
Components: POWER TRAIN,VEHICLE SPEED CONTROL
Incident Date: 11/12/2013
Crash: No
Fire: No
Vehicle Identification Number: 1FADP3F20DL******
Summary

I HAVE OWNED THIS CAR FOR A VERY SHORT TIME AND HAVE HAD NUMEROUS INTERACTIONS WHERE THE SHIFTING (AND GRINDING) WOULD CAUSE THE CAR TO MAKE A HALTING/SHUDDER AFTER ACCELERATING. AT THIS TIME IT FELT AS IF I WERE GOING TO GET HIT BY ANOTHER CAR DUE TO HOW ABRUPT THE WHOLE THING WAS. I HAVE CONTACTED FORD A LOT. THEY DON'T SEEM TO CONCERNED ABOUT THE SAFETY ISSUES I HAVE PROPOSED WHICH IS WHY I AM HERE. I LIVE IN ALASKA BUT PURCHASED THE CAR FROM ASTRO FORD IN MISSISSIPPI. I AM MILITARY AND NOW HAVE TO DRIVE THIS THING BACK HOME. THANKS FOR LISTENING TO MY COMPLAINT. *TR

12/17/2014
Components: POWER TRAIN,ELECTRICAL SYSTEM,ENGINE
Incident Date: 10/01/2012
Crash: No
Fire: No
Vehicle Identification Number: 1FADP3F28DL******
Summary

WHEN VEHICLE IS STOPPED AND AT IDLE SUCH AS AT A RED LIGHT, THE ENGINE SHAKES AND WHEN THE ACCELERATOR PEDAL IS DEPRESSED THE CAR HESITATES AND DOES NOT WANT TO MOVE AND FEELS LIKE THE VEHICLE WILL STALL. ONCE SPEED IS UP TO ABOUT 10-15MPH ACCELERATION IS FINE WITH NO VIBRATION OR SHAKES. THIS ISSUE CAN BE VERY SERIOUS WHEN TRYING TO PULL OUT INTO TRAFFIC. TOOK TO THE DEALERSHIP AND WAS TOLD NOTHING WAS WRONG. SOMETHING IS WRONG AND IS UNSAFE. *TR

12/17/2014
Components: ENGINE
Incident Date: 08/28/2014
Crash: No
Fire: No
Vehicle Identification Number: 1FADP3K22DL******
Summary

TL* THE CONTACT OWNS A 2013 FORD FOCUS. THE CONTACT STATED THAT WHILE DRIVING AT VARIOUS SPEEDS, THE BRAKE PEDAL WAS DEPRESSED AND THE VEHICLE STALLED. ADDITIONALLY, THE CHECK ENGINE, THE BATTERY, AND THE OIL WARNING LIGHTS ILLUMINATED. THE VEHICLE WAS ABLE TO RESTART. THE FAILURE OCCURRED ON SEVERAL OCCASIONS. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURES. THE FAILURE MILEAGE WAS 47,000.

12/17/2014
Components: ELECTRICAL SYSTEM,ELECTRONIC STABILITY CONTROL,ENGINE
Incident Date: 11/23/2014
Crash: No
Fire: No
Vehicle Identification Number: 1FADP3K29DL******
Summary

CAR WENT FROM 60 MPH TO 40MPH TO 20MPH TO ZERO AND STALLED AND DIED IN LESS THAN TEN SECONDS WHILE DRIVING ON THE INTERSTATE NORTH OF ATLANTA,GA ON NOV 23, 2014. CAR CAME TO COMPLETE HALT WHEN I TRIED TO PUSH THE GAS PEDAL AND ACCELERATE. I ALMOST DIED. CAR HAS BEEN IN THE REPAIR SHOP AT FORD DEALERSHIP FOR OVER 23 DAYS NOW. *TR

12/14/2014
Components: POWER TRAIN
Incident Date: 11/03/2014
Crash: No
Fire: No
Vehicle Identification Number: 1FADP3K23DL******
Summary

AS MANY OTHER OWNERS HAVE MENTIONED, MY FORD FOCUS HAS THIS PROBLEM WITH ACCELERATING AFTER BEING STOPPED AT A LIGHT OR STOP SIGN. I DO THE BEST I CAN TO PLAY WITH THE GAS PEDAL, TRYING TO FIND A SWEET SPOT SO THE CAR BEHAVES BUT IT'S PRETTY IMPOSSIBLE. THE CAR IS GREAT ON THE HIGHWAY BUT FOR STOP AND GO DRIVING IT IS AWFUL. I'M NOT SURE I CAN KEEP THE CAR WITH SUCH A PERSISTENT PROBLEM THAT SEEMS TO AFFECT ALL FOCUS MODELS, BUT I WILL TALK TO THE DEALERSHIP REPAIR PEOPLE THIS WEEK AND LET THEM KNOW I HAVE FILED THIS COMPLAINT AND THAT I EXPECT THEM TO TAKE CARE OF THE PROBLEM. *TR

12/13/2014
Components: POWER TRAIN
Incident Date: 05/01/2014
Crash: No
Fire: No
Summary

FIRST THE CAR WAS RUNNING FINE WHEN I BOUGHT IT NEW IN 2013. THEN AROUND 10,000 MILES THE CAR STARTED TO JERK SHUDDER AND SLIP OUT OF GEAR. . THE CAR JERKS AT STOP AND GO SPEEDS AND WHEN BAKING SLOWLY OUT OUR DRIVEWAY. THE CAR ALSO MAKES A GRINDING NOISE WHEN MAKING TURNS AT LOW SPEEDS. LASTLY WHEN RIDING THE BREAKS AT STOP LIGHTS IT SOUNDS LIKE SOMETHING IS GRINDING. FORD REPLACED THE CLUTCH AND THE PROBLEM IS STILL THEIR. THE TWO DEALERSHIPS SAID EVERYTHING WOULD BE CORRECTED WHEN THE CLUTCH WAS REPLACED BUT IT HAS NOT. THE FORD CUSTOMER SERVICE MANAGER SAID THAT THIS IS NORMAL BECAUSE IT IS A AUTOMATIC MANUAL TRANSMISSION. WHY WOULD YOU SELL A CAR THAT PERFORMS LIKE A 30 YEAR OLD PIECE OF JUNK. *TR

12/11/2014
Components: POWER TRAIN
Incident Date: 09/08/2014
Crash: No
Fire: No
Summary

TL* THE CONTACT OWNS A 2013 FORD FOCUS. THE CONTACT STATED THAT WHILE DRIVING AT 5 MPH, THERE WAS AN ABNORMAL NOISE COMING FROM THE FRONT END OF THE VEHICLE. THE FAILURE OCCURRED SEVERAL TIMES. THE VEHICLE WAS TAKEN TO THE DEALER, WHO DIAGNOSED THAT THE CLUTCH NEEDED TO BE REPLACED. THE VEHICLE WAS REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 8,000. THE VIN WAS NOT AVAILABLE.

12/11/2014
Components: SERVICE BRAKES
Incident Date: 12/08/2014
Crash: Yes
Fire: No
Vehicle Identification Number: 1FADP3K22DL******
Summary

I WAS TRAVELING A LOCAL HIGHWAY, 195 EAST, AND OVER A BRIDGE WHEN THE TWO VEHICLES IN FRONT OF ME HIT THEIR BRAKES AND STARTED TO SPIN OUT - THE ROADS HAD APPEARED WET, BUT THE BRIDGE HAD BECOME ICY AND A VEHICLE IN FRONT OF THEM HAD ALREADY SPUN OUT. I WAS APPROXIMATELY 6 CAR LENGTHS BEHIND THE VEHICLE IN FRONT OF ME, BUT WHEN I STOOD ON THE BRAKE NOTHING HAPPENED AND I SLID INTO THE BACK OF THE VEHICLE IN FRONT OF ME AND WAS ULTIMATELY REAR ENDED. THE ANTI-LOCK BRAKES DID NOT ENGAGE, DESPITE THERE BEING NO TRACTION ON THE ICY ROADS AND FULL PRESSURE BEING APPLIED TO THE BRAKES. I'VE LIVED IN COLD WEATHER CLIMATES MY WHOLE LIFE, DRIVING IN SIMILAR CONDITIONS, AND HAVE HAD ANTI-LOCK BRAKES ENGAGE. THEY SHOULD HAVE IN THIS INCIDENCE, NO QUESTION. THE VEHICLE IS AWAITING REPAIRS, BUT I FEEL UNSAFE DRIVING IT AGAIN. IT WAS ALSO RECENTLY RECALLED FOR AN ISSUE WITH THE TRANSMISSION, REQUIRING THE CLUTCH TO BE FULLY REPLACED. *TR

12/10/2014
Components: AIR BAGS
Incident Date: 12/06/2014
Crash: Yes
Fire: No
Vehicle Identification Number: 1FADP3F29DL******
Summary

I WAS INVOLVED IN AN ACCIDENT IN WHICH I REAR-ENDED THE VEHICLE IN FRONT OF ME. I DECELERATED FROM BETWEEN 60 AND 65 MPH TO 0 MPH IN JUST A FEW SECONDS, WITH FRONTAL IMPACT BEING MADE WITH THE CAR IN FRONT OF ME PROBABLY SOMEWHERE AROUND 30 MPH OR LESS. MY KNEE AIRBAG DEPLOYED IMMEDIATELY (I HAVE THE BRUISE TO PROVE IT). MY STEERING WHEEL AIRBAG BEGAN DEPLOY BUT STOPPED. I HAVE PICTURES SHOWING THE HORN COVER OF THE STEERING WHEEL SEPARATED FROM THE BASE ABOUT A CENTIMETER. MY HORN BEGAN HONKING IN EVEN PULSES. MY STEERING WHEEL AIRBAG NEVER ACTUALLY DEPLOYED. I NOTICED THAT OTHER 2013 FORD MODELS HAD RECALLS FOR STEERING WHEEL AIRBAG FAILURES, BUT NOT THE FOCUS. THE SYMPTOMS DESCRIBED, LIKE FOR THE FUSION, SEEM SIMILAR TO WHAT I SAW WITH MY AIRBAG. THE FACT THAT THE SENSORS DETECTED THE CRASH WAS ENOUGH TO SET OFF THE AIRBAG, BUT THE AIRBAG COULD NOT FULLY DEPLOY CONCERNS ME. MY VEHICLE IS IN THE PROCESS OF BEING REPAIRED, AND BOTH AIRBAGS ARE BEING REPLACED, BUT I WANTED TO BE SURE TO REPORT THIS, JUST IN CASE THIS COULD BE THE START OF A BIGGER ISSUE FOR MY MODEL. I WAS LUCKY. IN MY ACCIDENT, THE STEERING WHEEL AIRBAG WAS NOT NEEDED TO KEEP ME SAFE, BUT SOMEONE ELSE MIGHT NOT BE SO LUCKY. *TR

12/09/2014
Components: POWER TRAIN,ELECTRICAL SYSTEM,ENGINE
Incident Date: 07/09/2014
Crash: No
Fire: No
Vehicle Identification Number: 1FADP3F22DL******
Summary

I WAS DRIVING HOME FROM WORK, IT WAS RAINING, AS I PULLED OFF THE LIGHT, THE CAR BEGAN SPUTTERING AND WOULD NOT GO OVER 10 MPH. I MERGED TO THE SHOULDER AND THE DASHBOARD LIT UP WITH CRITICAL ENGINE FAULT, AND A FEW OTHERS, THE CAR STALLED AND I SAT THERE FOR ABOUT 30 MINS. I MANAGED TO GET HOME THAT DAY AND AFTER SITTING FOR 24 HOURS, IT RAN FINE AGAIN.THIS MORNING (DEC.9TH2014) RAINING AGAIN, I PULLED INTO MY PARKING LOT AND THE CAR BEGAN SPUTTERING AND WHEN I PLACED IT IN PARK, ANOTHER CRITICAL ENGINE FAULT APPEARED, I HAVE READ ABOUT 100 OTHER CASES DESCRIBING THE SAME SITUATION. *TR

12/09/2014
Components: STEERING
Incident Date: 12/04/2014
Crash: No
Fire: No
Vehicle Identification Number: 1FADP3K28DL******
Summary

TL* THE CONTACT OWNS A 2013 FORD FOCUS. THE CONTACT STATED THAT THE POWER STEERING ASSIST FAILED WITHOUT WARNING. THE CONTACT HAD TO APPLY FORCE TO TURN THE STEERING WHEEL WHICH HAD BECOME EXTREMELY DIFFICULT TO MANEUVER. THE VEHICLE WAS TAKEN TO AN AUTHORIZED DEALER FOR FURTHER INSPECTION, DIAGNOSIS AND REPAIR. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 38,000.

12/08/2014
Components: ELECTRICAL SYSTEM
Incident Date: 12/08/2014
Crash: No
Fire: No
Vehicle Identification Number: 1FADP3J23DL******
Summary

THE ELECTRONIC DOOR LOCK ENGAGES WHEN THE CAR IS IN GEAR AND MOVES FORWARD OR REVERSE. WHEN THE CAR IS DRIVING, AT ANY SPEED, INCLUDING MAXIMUM HIGHWAY SPEEDS, THE DOORS CAN BE OPENED BY PULLING IN THE INTERIOR DOOR HANDLES. ALL DOORS CAN BE OPENED THIS WAY. THIS IS VERY DANGEROUS. ESPECIALLY FOR CHILDREN IN THE CAR. *TR

11/26/2014
Components: POWER TRAIN,VEHICLE SPEED CONTROL
Incident Date: 11/21/2014
Crash: No
Fire: No
Summary

WAS IN THE FAR LEFT HAND LANE ON I-15 IN THE MIRA LOMA, CA AREA GOING ABOUT 10-15 MPH IN STOP AND GO TRAFFIC, AS TRAFFIC STARTED TO CLEAR I PRESSED THE ACCELERATOR TO INCREASE SPEED AND THE CAR WOULD NOT GO ANY FASTER THAN 20 MPH. I PULLED OFF TO THE LEFT HAND SHOULDER AND HAD THE CAR TOWED TO THE NEAREST FORD DEALER. THIS IS THE SECOND TIME THIS HAS HAPPENED. IN ADDITION, THE CAR CONSTANTLY "SHUDDERS" AT LOW SPEEDS TO WHICH FORD HAS ADVISED ME IS A DESIGN FLAW IN THE AUTOMATIC TRANSMISSION, CLUTCH ASSEMBLY AND THAT NOTHING CAN BE DONE ABOUT IT. *TR

11/20/2014
Components: SEAT BELTS
Incident Date: 10/20/2014
Crash: No
Fire: No
Vehicle Identification Number: 1FADP3F23DL******
Summary

I HAD TO REMOVE MY SEAT BELT WHILE DRIVING TO READJUST IT TO FIT BETTER AND IT WOULD NOT RELATCH. I PULLED OVER AND TRIED AGAIN AND AFTER MANY TRIES, THE BELT WOULD NOT LATCH. I GOT OUT OF THE CAR, ADJUSTED THE SEAT AND THEN IT WOULD RELATCH. IT CONTINUES TO SOMETIMES LATCH, SOMETIMES NOT. OTHER TIMES WHEN MY SEAT BELT IS LATCHED, THE SEAT BELT WARNING LIGHT WILL COME ON. OTHER TIMES WHEN THE BELT WILL NOT LATCH, THE LIGHT WILL NOT COME ON. *TR

11/19/2014
Components: POWER TRAIN
Incident Date: 11/17/2014
Crash: No
Fire: No
Summary

SUDDEN STUTTERING POWER LOSS WHEN MAKING A TURN NEARLY CAUSED A REAR AND HEAD-ON COLLISION. LACK OF ACCELERATION FOR SEVERAL SECONDS LEFT VEHICLE IMMOBILE. CONSTANT SHUDDERING UNDER DIFFERENT LOADS OF ACCELERATION WITH NO PASSENGERS, MULTIPLE PASSENGERS, ON DIFFERENT ROAD GRADES AND CONDITIONS OCCURS. LOSS OF CONFIDENCE IN VEHICLE TO MANEUVER SAFELY. *TR

11/17/2014
Components: POWER TRAIN,ENGINE
Incident Date: 09/15/2014
Crash: No
Fire: No
Vehicle Identification Number: 1FADP3K23DL******
Summary

GRINDING/RATTLING NOISE AND HEAVY SHUDDERING/SHAKING/LURCHING OCCURS AT LOW SPEEDS. NOT NORMAL SOUNDS. I DROVE MANUAL VEHICLES FOR OVER 15 YEARS AND NEVER EXPERIENCED THIS OCCURRENCE, WITH THE EXCEPTION OF FIRST LEARNING HOW TO DRIVE A MANUAL. IT IS CURRENTLY IN THE SHOP FOR A RECALL (THAT THIS SITE DOESN'T NOTE, FOR SOME REASON, BUT FORD DOES FIND). I HAVE NEVER ONCE (2 MONTHS TIME) GOTTEN OVER 31 MPG EITHER. THIS WAS PURCHASED AS A COMMUTER VEHICLE, AND FOR IT TO RARELY GET 30 MPG IS SAD, CONSIDERING MY DRIVING AN 8 YEAR OLD, 175K MILE COROLLA MEANT GETTING UPWARDS OF 34 MPG CONSISTENTLY. HAVE MADE 2 PAYMENTS ON THE CAR AND WISHING I HAD NEVER BOUGHT IT. *TR

11/17/2014
Components: ENGINE
Incident Date: 10/01/2014
Crash: No
Fire: No
Vehicle Identification Number: 1FADP3K28DL******
Summary

A FEW DAYS AFTER I PURCHASED THIS VEHICLE, I WENT BACK TO THE DEALER AND TOLD THEM IT WAS STUTTERING ON TAKE OFF. I WAS TOLD "THIS IS NORMAL, THE CAR WAS GETTING USE TO A DIFFERENT DRIVER, TO SAVE ON GAS, AND THAT IT SHOULD GET BETTER THE LONGER I DROVE IT". IT DID NOT GOT BETTER, BUT WORSE. BROUGHT IT IN AND THEY SAID THAT IT NEEDED AN UPDATE, SO THEY HOOKED UP TO COMPUTER AND UPDATED IT. STILL DID NOT FIX THE PROBLEM. NEXT TIME I TOOK IT IN THEY TOLD ME IT WAS THE DUEL TRANSMISSION, AND IT WAS NORMAL FOR IT TO SHUTTER. IT IS NOW IN THE SHOP HAVING CLUTCHES REPLACED AND SEALS REPLACED. THE SERVICE MANAGER TOLD ME THAT EVEN AFTER THIS WAS DONE IT WOULD STILL HAVE A SHUTTER, JUST NOT SO BAD. I TRIED TO TRADE THE VEHICLE IN, BUT I'M GOING TO LOSE AROUND $5000, IN ONE MONTHS TIME. THUS VEHICLE SHOULD NEVER HAVE BEEN SOLD TO ME, I FEEL THAT I WAS LIED TO AND DECEIVED. THE SERVICE MANGER AT FORD TOLD ME THAT THIS IS A WELL KNOWN PROBLEM THIS CAR, BUT THE ASSISTANT SALES MANAGER IS TELLING ME THAT IT IS NOT A "QUALITY" ISSUE. WHO WOULD BUY A PRACTICALLY NEW CAR TO ONLY BE IN THE SHOP THREE TIMES IN 2 MONTHS AND STILL NOT HAVE A SAVE OR SMOOTH RIDE? NO ONE WOULD!!!! *TR

11/16/2014
Components: POWER TRAIN
Incident Date: 12/04/2013
Crash: No
Fire: No
Vehicle Identification Number: 1FADP3F2XDL******
Summary

BOUGHT THE CAR ON 11/06/13, NOTICED HESITATION WHEN I ACCELERATED FROM A STOP. BROUGHT THE CAR IN 12/04/13 TO HAVE THE BUCKING CHECKED. THERE WAS A TRANSMISSION LEAK FOUND AND FIXED, AND HAD THE CLUTCH REPLACED. SECOND TIME I BROUGHT IT IN ON 07/28/14 WITH THE BUCKING AGAIN, THIS TIME THEY SAID THERE WAS NOTHING WRONG WITH IT, BUT THE BUCKING STOPPED AFTER I GOT IT BACK. THIRD TIME IN WAS 10/08/14. I WAS GETTING ON THE HIGHWAY WHEN THE CAR ACCELERATED ON ITS OWN, ENGINE LIGHT CAME ON, AND WHEN I PUT THE CAR IN REVERSE TO PARK IT, THE CAR ACCELERATED, THEN IT WOULDN'T MOVE WHEN I PRESSED ON THE GAS TO BACK IT UP, HAD TO GET OUT AND PUSH IT BACK ON ITS PARKING SPOT. HAD THE CAR TOWED THE FOLLOWING MORNING, TOW TRUCK DRIVER STARTED THE CAR AND DROVE IT UP ON THE RAMP WITH NO PROBLEM. WE CONTACTED FORD MOTOR COMPANY AND WAS TOLD THERE WAS NOTHING THEY COULD DO. WHEN WE PICKED UP THE CAR THE MECHANICS SAID THEY FOUND NOTHING WRONG WITH THE CAR AND THAT THEY THOUGHT THERE WAS SOMETHING WRONG WITH THE COMPUTER BUT THERE WAS NOTHING THEY FOUND WRONG THAT NEEDED FIXING. A FEW DAYS LATER THE VOLUME IN THE CAR KEPT GOING UP AND DOWN ON ITS OWN. THEN THE 80MPH WARNING PROGRAM WAS TURNED OFF BY ITSELF. THE CAR IS STILL BUCKING AND THE BRAKES NOW SEEM TO FEEL SLIPPERY. *TR

11/14/2014
Components: STEERING,SERVICE BRAKES,FUEL/PROPULSION SYSTEM
Incident Date: 11/12/2014
Crash: No
Fire: No
Vehicle Identification Number: JF1GH74698G******
Summary

WAS DRIVING AT 25 MPH IN A RESIDENTIAL ZONE, WITH 48 MILES ON THE BATTERY WHEN AN ALERT DINGED AND THE MESSAGE ON THE SCREEN SAID "PULL OVER TO SAFETY NOW." I IMMEDIATELY PULLED OUT OF TRAFFIC INTO A PARKING SPACE AS THE POWER STEERING STOPPED WORKING, THEN STEERING THEN COMPLETELY LOCKED, COULDN'T TURN THE WHEEL. THE CAR WOULD NO LONGER GO FORWARD / HAD LOST POWER. AND THE POWER BREAKS DIDN'T SEEM TO BE FUNCTIONING. THANKFULLY I HAD ALREADY COME TO A COMPLETE STOP. THE NEXT MORNING WE HAD IT TOWED TO AN AUTHORIZED FORD SERVICE CENTER THAT SAID THERE WAS A RECALL FOR THIS ISSUE. THEY APPLIED THE SOFTWARE FIX AND TEST DROVE THE CAR ONLY TO HAVE THE PROBLEM REOCCUR. THEREFORE THEY SAID THE FIX FOR THE RECALL DIDN'T ACTUALLY FIX THE PROBLEM AND THAT THEY WOULD HAVE TO ORDER A REPLACEMENT FOR THE TRANSMISSION CONTROL MODULE, AS THAT WAS THE PART FORD SAID WAS FAULTY / FAILED. *TR

11/11/2014
Components: ENGINE
Incident Date: 11/11/2014
Crash: No
Fire: No
Vehicle Identification Number: 1FADP3N28DL******
Summary

VEHICLE TRANSMISSION HAS BEEN MAKING A GRINDING NOISE EVER SINCE WE BOUGHT THE CAR. THE GRINDING NOISE OCCURS AT LOW SPEEDS AS ONE ACCELERATES FROM ZERO MPH. I HAVE TAKEN THE CAR TO THE DEALER ONLY TO BE TOLD IT IS NORMAL. THE NOISE DOESN'T SOUND NORMAL AND THIS ISSUE HAS BEEN DOCUMENTED BY MANY OTHER FORD FOCUS OWNERS. THE NOISE APPEARS TO ONLY GET WORSE WITH TIME. THIS NOISE CANT BE "NORMAL." PLEASE ADVISE WHAT IS BEING DONE ABOUT THIS ANOMALY. *TR

11/10/2014
Components: ENGINE
Incident Date: 10/01/2013
Crash: No
Fire: No
Vehicle Identification Number: 1FADP3K26DL******
Summary

SIMILAR TO MANY POSTS: CONSISTENT SHUDDERING WHEN ACCELERATING FROM A STOP; ESPECIALLY IF THERE IS ANY KIND OF INCLINE. THIS IS A DAILY OCCURRENCE. *TR

11/10/2014
Components: POWER TRAIN
Incident Date: 09/02/2013
Crash: No
Fire: No
Vehicle Identification Number: 1FADP3F27DL******
Summary

HOWEVER IT DOES TAKE 1000 MILES FOR IT TO LEARN HOW YOU DRIVE, WELL WE HAVE HAD THE CAR FOR ALMOST 2 YRS NOW AND IT IS STILL LEARNING, THERE ARE THOUSANDS OF COMPLAINTS ABOUT THIS VEHICLE, FROM THE BEGINNING OF PURCHASING THIS CAR WE HAVE HAD NOTHING BUT TROUBLE WITH IT, WE HAVE HAD PASSENGER SIDE SEAT BELT BUCKLE ISSUES CAUSING AIR BAG PROBLEMS, IGNITION SWITCH PROBLEMS, WE HAVE NOTICED THAT SINCE WE BOUGHT THE CAR THE TRANSMISSION HAS HAD SHIFTING ISSUES ALONG WITH SHUDDERING AND HESITATION PROBLEMS, WE RECEIVED A LETTER FROM FORD STATING THAT THERE WAS A TSB TO BRING THE CAR IN TO HAVE THE COMPUTER RE-PROGRAMMED TO ADDRESS THE ISSUE, WE TOOK IT INTO THE DEALERSHIP AND WERE TOLD IF WE STILL HAVE THE PROBLEM TO CONTACT THEM AND LET THEM KNOW, WE WERE DRIVING THE CAR ONE DAY AND WAS STOPPED AT AN INTERSECTION FIXING TO CROSS 2 LANES OF TRAFFIC IT WAS CLEAR WE WENT TO PULL OUT THE CAR HESITATED COULDN'T FIND THE RIGHT GEAR TO GO INTO AND SUDDENLY SURGED INTO TRAFFIC, I THEN CONTACTED THE DEALERSHIP IMMEDIATELY AND THE SERVICE ADVISOR STARTED ASKING IF I HAVE EVER DRIVEN A MANUAL TRANSMISSION BEFORE, MIND YOU THIS IS SUPPOSEDLY AN AUTOMATIC "MANUAL" AS THEY CALL IT AND IS CONTROLLED BY COMPUTER AND THAT IT WILL ACT AS A MANUAL TRANSMISSION, THE ADVISOR FROM WAS VERY CONDESCENDING STATING IF I KNEW HOW TO DRIVE A MANUAL TRANSMISSION THAT I WOULD UNDERSTAND, AND THAT I CAN BRING THE CAR IN FOR SERVICE THAT HE COULD "CARE LESS" WHETHER OR NOT I BROUGHT IT BACK IN OR NOT THAT HE GOT PAID EVERY TIME I BROUGHT IT IN, I HAVE SPOKEN TO THE DEALER PRINCIPAL ABOUT THIS AND STATED ABOUT IT BEING VERY POOR CUSTOMER SERVICE, I THEN PROCEEDED TO CONTACT FORD MOTOR COMPANY THE FOLLOWING MONDAY, NO HELP WAS PROVIDED HERE, THIS CAR IS NOT SAFE......MAJOR ISSUES WITH THE TRANSMISSION. *TR

11/07/2014
Components: POWER TRAIN
Incident Date: 03/01/2013
Crash: No
Fire: No
Vehicle Identification Number: 1FADP3J27DL******
Summary

MY CAR CURRENTLY HAS 31K MILES ON IT. I HAVE BEEN TO THE DEALERSHIP 7 TIMES IN THE 2 YEARS SINCE I PURCHASED IT WITH THE SAME OR SIMILAR COMPLAINTS. AT LOW SPEEDS IT SHAKES/SHUDDERS/RATTLES/HESITATES WHEN SHIFTING GEARS. I UNDERSTAND IT'S A MANUAL TRANSMISSION BUT I DON'T BELIEVE FOR A SECOND THAT THE MANUFACTURERS INTENDED FOR THE CAR TO BEHAVE THIS WAY. IT HESITATES WHEN ACCELERATING FROM A STOP TO A POINT WHERE IT FEELS AS THOUGH IT WILL STALL. I NO LONGER MAKE LEFTS BEFORE ONCOMING TRAFFIC FOR FEAR THAT IT WILL STALL COMPLETELY. I HAVE HAD THE CLUTCH REPLACED AND THE CAR HAS BEEN "REPROGRAMMED" COUNTLESS TIMES, ALWAYS WITH THE SAME RESULT: AFTER A FEW DAYS, THE PROBLEMS RETURN AND IT ONLY GETS WORSE AS THE CAR GETS OLDER. I AM TRULY STARTING TO HATE THIS CAR AND REGRET EVER EVEN GIVING FORD A CHANCE. I WILL NEVER BUY A FORD AGAIN. *TR

11/06/2014
Components: POWER TRAIN
Incident Date: 06/02/2014
Crash: No
Fire: No
Vehicle Identification Number: 1FADP3N25DL******
Summary

THE CAR STARTED EXPERIENCING VERY ROUGH SHIFTING PROBLEMS AFTER THE IT REACHED OPERATING TEMPERATURE. THE CAR HAS BEEN TO THE DEALER TWICE AND IT STILL EXPERIENCING SHIFTING ISSUES, HESITATION, SURGING, SHUDDERING, VIBRATING. THE ONLY TIME THE TRANSMISSION IS SMOOTH IS WHEN THE CAR IS AT A CONSTANT SPEED AND IS NOT SHIFTING GEARS. I PURCHASED THIS CAR SO THAT I COULD HAND IT DOWN TO MY DAUGHTER. I'M NOT GOING TO BE ABLE TO DO THAT WITH THESE ISSUES. IT IS NOT SAFE FOR AN INEXPERIENCED DRIVER TO OPERATE. *TR

11/06/2014
Components: ENGINE
Incident Date: 11/05/2014
Crash: No
Fire: No
Vehicle Identification Number: 1FADP3E23DL******
Summary

I HAVE RECEIVED A RECALL (CUSTOMER SATISFACTION PROGRAM 14M01), YET WHEN I CALL MY DEALERSHIP'S (BLUE BONNET FORD IN NEW BRAUNFELS, TEXAS) SERVICE DEPARTMENT, THEY SAY, OH A CUSTOMER SAT--WELL, YOU HAVE TO TALK TO THIS LINE AND THEY TRANSFER ME TO AN UNATTENDED NUMBER WHERE I LEAVE A MESSAGE AND NEVER RECEIVE A CALLBACK. IF THIS COMPANY DOESN'T HONOR THEIR RECALLS, THEY SHOULD BE FINED BIG TIME! MEANWHILE I AM STUCK WITH A DEFECTIVE CAR THAT NO ONE WILL FIX. *TR

11/05/2014
Components: POWER TRAIN
Incident Date: 10/29/2014
Crash: No
Fire: No
Vehicle Identification Number: 1FADP3K21DL******
Summary

AFTER OWNING MY 2013 FOCUS SE HATCH FOR 20 MONTHS I FINALLY BIT THE BULLET, PAID OFF MY LEASE EARLY, TURNED IT IN AND WALKED AWAY. THE CAR IS NOW ONLY WORTH $10,500 (50% OF ORIGINAL VALUE) SO THAT TELLS YOU ALL YOU NEED TO KNOW WHAT THE REPUTATION OF THIS CAR IS DOING TO ITS VALUE. WHAT A SHAME BECAUSE IT TRUELY IS A GREAT CAR - EXCEPT FOR ITS TERRIBLE TRANSMISSION. TOOK IT IN 3 TIMES OVER THE LAST 20 MONTHS TO 2 DIFFERENT FORD DEALERSHIPS AND EACH TIME ITS DEEMED "NORMAL" OR THE TRANSMISSION IS "REPROGRAMMED WITH THE LATEST UPDATE" BUT THE SHUTTERING, NOISE, HESITATION, ETC CONTINUES. THE LAST STRAW WAS ONCE AGAIN AT IN INTERSECTION WHILE TURNING LEFT THE CAR HESITATED AND I WAS ALMOST T-BONED AGAIN (SECOND TIME IN 6 MONTHS). COMPLAINING TO FORD GOT ME "CUSTOMER SATISFACTION PROGRAM 14M01: AN EXTENSION OF THE WARRANTY TO 7 YEARS. ARE YOU KIDDING ME! SO THE ONLY WAY I KNOW HOW TO VOTE IS WITH MY WALLET AND SO AFTER OVER 20 YEARS OF FORDS I BOUGHT A 2015 HONDA ACCORD LX. THE CVT TRANSMISSION IN THE ACCORD IS SO SMOOTH IT'S ALMOST LIKE DRIVING AN ELECTRIC CAR. I'LL TAKE MY HONDA MADE IN O-H-I-O OVER THE FORD MADE IN MEXICO ANY DAY! GOOD LUCK AND GOD BLESS TO ALL THE OTHER FORD FOCUS OWNERS OUT THERE. I HOPE THIS NEVER GETS TO THE POINT OF A FATALITY BUT UNFORTUNATELY I'M NOT OPTIMISTIC. *TR

11/04/2014
Components: POWER TRAIN,ELECTRICAL SYSTEM
Incident Date: 10/27/2014
Crash: No
Fire: No
Vehicle Identification Number: 1FADP3K2XDL******
Summary

TRANSMISSION WENT INTO NEUTRAL, PULLED OVER RESTARTED, CAR DROVE IN LOWER GEAR, THEN WENT INTO NEUTRAL AGAIN WHILE DRIVING ON ROAD. PULLED OVER ONCE AGAIN. RESTARTED, THEN TRANSMISSION SHIFTED ERRATICALLY. AGAIN WENT INTO NEUTRAL, THEN INTO LOWER GEAR ABLE TO LIMP CAR INTO NEAREST DEALER. THIS IS HAPPENING TO MANY CARS TO BE ISOLATED. FORD NEEDS TO OWN THE BAD DESIGN. *TR

11/04/2014
Components: POWER TRAIN,ENGINE
Incident Date: 08/01/2014
Crash: No
Fire: No
Vehicle Identification Number: 1FADP3F20DL******
Summary

THERE IS AN OBVIOUS TRANSMISSION PROBLEM WITH THE VEHICLE. WHEN GOING FROM 1ST TO 2ND GEAR FROM A STOP IT SHUDDERS AND NEARLY STALLS. THIS IS A CONSTANT EVERY DAY ISSUE. I BOUGHT THE CAR NEW, I HAVE BROUGHT IT TO THE DEALERSHIP TWICE AND WAS TOLD THAT BECAUSE THERE IS NO OFFICIAL RECALL FORD IS NOT ALLOWING THE DEALERSHIPS TO FIX THE PROBLEM EVEN THOUGHT THERE ARE AWARE OF THE PROBLEM ACROSS THE BOARD WITH THE 2013 MODEL OF THE FOCUS AND THE FIESTA. I WAS BASICALLY TOLD THAT WITH AN OFFICIAL RECALL THE CAR WOULD HAVE TO STALL OUT ON THE ROAD OR BE THE CAUSE OF AN ACCIDENT IN ORDER FOR THE ISSUE TO BE FIXED. *TR

10/29/2014
Components: POWER TRAIN
Incident Date: 10/14/2014
Crash: No
Fire: No
Vehicle Identification Number: 1FADP3J24DL******
Summary

VEHICLE FAILED TO SHIFT INTO GEAR DURING TURN IN AN INTERSECTION. ENGINE REVS BUT TRANSMISSION DIDN'T SHIFT INTO GEAR, THEN IT FORCEFULLY ENGAGED INTO GEAR. VEHICLE REPEATEDLY AND FORCEFULLY ENGAGES GEAR AT LOW SPEEDS CAUSING TO IT JERK FORWARD ABRUPTLY AND WITHOUT WARNING. TRANSMISSION HAS CONTINUOUS CHATTER DURING INITIAL ACCELERATION. *TR

10/29/2014
Components: POWER TRAIN,FUEL/PROPULSION SYSTEM
Incident Date: 02/20/2013
Crash: No
Fire: No
Vehicle Identification Number: 1FADP3N21DL******
Summary

THE TRANSMISSION SHUDDERS DURING ACCELERATING AND HAS CONTINUED TO DO SO FIR THE PAST 18 MONTHS. THE ISSUE HAS PROGRESSIVELY GOTTEN WORSE. *TR

10/28/2014
Components: POWER TRAIN
Incident Date: 11/20/2013
Crash: No
Fire: No
Vehicle Identification Number: 1FADP3K27DL******
Summary

TRANSMISSION LURCHES ON ACCELERATION SHUDDERS AND SHAKES. *TR

10/28/2014
Components: POWER TRAIN
Incident Date: 07/01/2014
Crash: No
Fire: No
Vehicle Identification Number: 1FADP3F24DL******
Summary

TL* THE CONTACT OWNS A 2013 FORD FOCUS. THE CONTACT STATED THAT THE VEHICLE HESITATED AND JERKED BEFORE ACCELERATING. THE FAILURE OCCURRED ON NUMEROUS OCCASIONS. THE VEHICLE WAS TAKEN TO A DEALER. THE TECHNICIAN DIAGNOSED THAT THE TRANSMISSION PROGRAM NEEDED TO BE UPDATED. THE REPAIR WAS PERFORMED, BUT THE FAILURE PERSISTED. THE MANUFACTURER WAS NOTIFIED OF THE ISSUE. THE APPROXIMATE FAILURE MILEAGE WAS 11,000. UPDATED 12/09/14*LJ UPDATED 05/11/2015 *JS

10/27/2014
Components: POWER TRAIN,VEHICLE SPEED CONTROL,ENGINE
Incident Date: 10/23/2014
Crash: No
Fire: No
Vehicle Identification Number: 1FADP3F25DL******
Summary

WHEN I FIRST GOT THE CAR IN SEPTEMBER 2013, THE CAR WOULD JERK AND SHAKE WHEN PULLING OFF FROM A STOP AND WAS ALSO VERY LOUD. I TOOK IT TO BE SERVICED AND THEY TOLD ME THAT WAS NORMAL. I TOOK IT BACK A FEW MONTHS LATER BECAUSE I DIDN'T BELIEVE THAT WAS NORMAL. THEY FIXED IT. BUT NOW IT'S STARTING TO SHAKE AGAIN. IN JUNE 2014 THE ENGINE LIGHT STARTED COMING O FOR A FEW DAYS. I TOOK IT TO FORD AND THEY CLAIM THEY FIXED THE PROBLEM. THE LIGHT CAME BACK ON IN JULY, THEY CLAIMED THERE WAS NOTHING WRONG WITH IT. THE LIGHT WAS BACK ON IN SEPTEMBER, THEY CLAIMED YET AGAIN, NOTHING WAS WRONG WITH IT. I TOOK IT TOOK A SMALL TRANSMISSION SHOP, THEY READ MY CODES AND IMMEDIATELY FOUND A PROBLEM, CLAIMING IT WAS A TRANSMISSION ISSUE. A FEW DAYS LATER, THE LIGHT WAS BACK ON. EACH TIME THE ENGINE LIGHT COMES ON, IT WOULD STALL AND IMMEDIATELY SLOW DOWN RIGHT IN THE MIDDLE OF TRAFFIC. EACH TIME FORD CLAIMED NOTHING WAS WRONG WITH THE VEHICLE, THE ENGINE LIGHT WOULD BE ON FOR TWO DAYS. EACH TIME I TOOK MY VEHICLE TO FORD, THEY WOULD KEEP IT 2-5 DAYS... I COULDN'T GET A RENTAL CAR HALF OF THE TIME BECAUSE THEY WOULDN'T ACTUALLY DO THEIR JOB UNTIL THE LAST DAY AND THEN TELL ME THAT NOTHING'S WRONG WITH MY CAR. WE ALL KNOW, YOUR WARRANTY COMPANY NEEDS TO KNOW THE PROBLEM BEFORE AUTHORIZING A RENTAL VEHICLE. THIS LAST TIME IN OCTOBER, THEY CLAIM TO HAVE FIXED IT. THEY CLAIM THAT A SENSOR HAD TO BE REPLACED. I WILL NEVER BUY ANOTHER FORD VEHICLE. I CANNOT WAIT TO GET RID OF THIS CAR! MY CAR IS STILL SHAKY. IT MAKES A KIND OF LOUD NOISE NOW AS WELL. *TR

10/27/2014
Components: POWER TRAIN
Incident Date: 10/22/2014
Crash: No
Fire: No
Vehicle Identification Number: 1FADP3F21DL******
Summary

NO REVERSE ON AUTOMATIC TRANSMISSION, AND LOUD NOISES WHEN ON DRIVE POSITION. *TR

10/21/2014
Components: POWER TRAIN,UNKNOWN OR OTHER,ENGINE
Incident Date: 04/30/2014
Crash: No
Fire: No
Vehicle Identification Number: 1FADP3F29DL******
Summary

VEHICLE BUCKED OR SHUDDERED WHEN STARTING FROM A COMPLETE STOP OR IF COASTING AND THEN GAS APPLIED. ISSUE WAS SAID TO BE FIXED AT THIS TIME 4/30/14, WHICH IT DID RUN BETTER UNTIL IT HAPPENED AGAIN ON 9/6/14 WHEN I POINTED OUT THE SAME ISSUE. IT WAS DETERMINED THAT THERE WAS A LEAK COMING FROM THE BELL HOUSING AND IT WAS DRIPPING ON THE CLUTCH CAUSING THE SHUDDERING. ON 9/16/14 IT WAS TAKEN TO THE GARAGE FOR REPAIR. I AM STILL EXPERIENCING SOME SHUDDERING, ESPECIALLY IN REVERSE WHEN GOING SLOW BUT ALSO AT TIMES GOING FORWARD. NOT SATISFIED THAT IT IS COMPLETELY FIXED, BUT FORD HAS EXTENDED THE WARRANTY TO 7 YEARS/ 100,000 MILES. I WILL BE CONTACTING THE GARAGE IN THE NEAR FUTURE FOR THEM TO LOOK AT IT AGAIN. *TR

10/20/2014
Components: POWER TRAIN
Incident Date: 10/18/2014
Crash: No
Fire: No
Vehicle Identification Number: 1FADP3K25DL******
Summary

VEHICLE SHUDDERS, JERKS, SHAKES UPON LAUNCH. ALSO WHEN GOING UPHILL VEHICLE JERKS (SIMILAR TO HOW A STANDARD ENGINE WOULD JERK WHEN TAKING OFF IN THE WRONG GEAR). ALSO WHEN PARKING, VEHICLE "JUMPS" INTO PARK AFTER CAR AFTER ENGINE IS OFF OR FOOT IS TAKEN OFF BRAKE. TRANSMISSION PROBLEM??? *TR

10/20/2014
Components: VEHICLE SPEED CONTROL
Incident Date: 06/03/2014
Crash: No
Fire: No
Vehicle Identification Number: 1FADP3F25DL******
Summary

TL* THE CONTACT OWNS A 2013 FORD FOCUS. THE CONTACT STATED THAT WHILE DRIVING APPROXIMATELY 30 MPH, THE ENGINE SENSOR LIGHT ILLUMINATED AND THE VEHICLE SUDDENLY STALLED. THE VEHICLE WAS TAKEN TO THE DEALER. THE TECHNICIAN DIAGNOSED THAT THE THROTTLE BODY WAS FAULTY AND NEEDED TO BE REPLACED. AFTER THE REPAIRS WERE COMPLETED, THE CONTACT ATTEMPTED TO DRIVE AWAY BUT THE VEHICLE STALLED AGAIN. THE VEHICLE WAS TOWED BACK TO THE DEALER WHO WAS UNABLE TO DUPLICATE THE FAILURE AND NO PROBLEM WAS FOUND. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE BUT NO RESOLUTION WAS OFFERED. THE FAILURE MILEAGE WAS 31,000.

10/20/2014
Components: POWER TRAIN
Incident Date: 08/20/2013
Crash: No
Fire: No
Vehicle Identification Number: 1FADP3K22DL******
Summary

THE TRANSMISSION IN THE CAR STARTED TO BEHAVE ERRATICALLY ONCE WE HAD ~2500 MILES. IT WAS MAKING HORRIBLE GRINDING NOISES WHILE SHIFTING GEARS. IT WAS SHIFTING BETWEEN GEARS (UP/DOWN/UP/DOWN) WHILE ASCENDING HILLS LIKE IT COULDN'T DECIDE WHAT GEAR TO BE IN. IT SEEMED TO HAVE LOST POWER SUCH THAT PRESSING THE ACCELERATOR WAS NOT RESULTING IN AN EXPECTED INCREASE IN SPEED. IT STARTED TO ROLL BACKWARDS OCCASIONALLY WHEN STOPPED ON A HILL, IMMEDIATELY AFTER REMOVING MY FOOT FROM THE BREAK. ON SEVERAL OCCASIONS IT WOULD LURCH FORWARD WHILE COMING TO A STOP. OCCASIONALLY IT IS UNABLE TO FIND THE APPROPRIATE GEAR, OR STAYS IN A GEAR WELL AFTER IT SHOULD HAVE SHIFTED TO A HIGHER GEAR. IT OFTEN SHUDDERS, OFTEN TO A POINT THAT IT FEELS LIKE IT IS GOING TO STALL, WHEN ACCELERATING FROM A STOP. IN GENERAL, WE DON'T FEEL SAFE DRIVING THIS CAR BETWEEN THE RANDOM LURCHES/JUMPS AND THE RANDOM LACK OF POWER/RESPONSE TO THE THROTTLE. *TR

10/20/2014
Components: VISIBILITY/WIPER
Incident Date: 03/01/2013
Crash: No
Fire: No
Vehicle Identification Number: 1FADP3K22DL******
Summary

THE DRIVER'S SIDE WINDSHIELD WIPER DOES NOT WORK PROPERLY. IT STOPS IN THE MIDDLE OF THE DRIVER'S VIEW THROUGH THE WINDSHIELD. I'VE TAKEN IT TO TWO DIFFERENT DEALERS. THE FIRST DEALER AND WHERE I PURCHASED THE CAR, (CRONIN, FORD IN HARRISON, OH) SAID THEY COULD NOT REPLICATE THE PROBLEM BOTH TIMES I TOOK IT IN FOR REPAIR. I'VE TAKEN IT THREE TIMES TO WOODY SANDER FORD IN CINCINNATI, OH. THEY SAID THERE WAS SOMETHING ON THE WINDSHIELD AND THE WIPERS WORKED FINE FOR THEM AFTER THEY BUFFED OFF THE OBSTRUCTION. IMMEDIATELY AFTER I LEFT WOODY SANDER'S SERVICE SHOP, I NEEDED TO USE MY WIPERS, AND THE WIPER ON THE DRIVER'S SIDE CONTINUED TO STOP IN THE MIDDLE OF MY VIEW. THE EXACT PROBLEM WOODY SANDER SAID THEY HAD FIXED. THIS IS A SAFETY ISSUE BECAUSE I CAN'T SEE TO DRIVE WHEN IT'S RAINING. IT ALSO OCCURS EVEN WHEN I JUST TRY TO CLEAN THE WINDSHIELD WITH THE WIPER FLUID. I'VE TRIED TO GET THIS ISSUE FIXED 5 TIMES SINCE I'VE HAD THE CAR AND NO ONE SEEMS TO KNOW HOW TO FIX IT. *TR

10/16/2014
Components: STEERING,ELECTRICAL SYSTEM,SERVICE BRAKES
Incident Date: 10/12/2014
Crash: No
Fire: No
Summary

TL* THE CONTACT RENTED A 2013 FORD FOCUS. THE CONTACT STATED THAT WHILE DRIVING AT APPROXIMATELY 35 MPH, ALL THE LIGHTS ON THE INSTRUMENT PANEL ILLUMINATED ALONG WITH THE TRANSMISSION AND YOU ARE NOT IN PARK WARNING LIGHTS. IN ADDITION, THE BRAKES AND POWER STEERING FAILED. THE VEHICLE WAS TOWED TO THE RENTAL COMPANY. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE VIN WAS UNAVAILABLE. THE APPROXIMATE FAILURE MILEAGE WAS 50,000.

10/16/2014
Components: AIR BAGS
Incident Date: 09/25/2014
Crash: Yes
Fire: No
Vehicle Identification Number: 1FADP3K26DL******
Summary

TL* THE CONTACT OWNS A 2013 FORD FOCUS. THE CONTACT STATED THAT WHILE DRIVING AT 60 MPH, A DEER JUMPED IN FRONT OF THE VEHICLE, WHICH CAUSED THE CONTACT TO CRASH. THE CONTACT STATED THAT THE STEERING WHEEL AIR BAG FAILED TO DEPLOY. A POLICE REPORT WAS FILED. THE DRIVER SUSTAINED INJURIES TO THE HIPS AND BOTH SHINS BUT DID NOT REQUIRE MEDICAL ATTENTION. THE VEHICLE WAS REPAIRED BUT THE REPAIR SPECIFICS WERE UNKNOWN. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 33,000.

10/16/2014
Components: POWER TRAIN,SEAT BELTS
Incident Date: 10/10/2014
Crash: No
Fire: No
Vehicle Identification Number: 1FADP3F29DL******
Summary

BEEN HAVING THE TRANSMISSION SHUDDER FOR THE PAST FEW MOUTHS AND LAST WEEK I WENT TO PUT MY SEATBELT ON AND IT WOULDN'T LOCK .DRIVER SIDE SEATBELT BROKE ON THE FEMALE END. *TR

10/16/2014
Components: POWER TRAIN,ELECTRICAL SYSTEM,UNKNOWN OR OTHER
Incident Date: 03/22/2014
Crash: No
Fire: No
Vehicle Identification Number: 1FADP3F20DL******
Summary

PURCHASED FOCUS IN MARCH OF 2013 SOON AFTER PURCHASE VEHICLE BEGAN TO LURCH AND HESITATE WHILE ACCELERATING ALMOST TO THE POINT VEHICLE WOULD STALL GETS VERY SCARY WHEN PULLING INTO TRAFFIC WITH NO POWER TO ACCELERATE. I IMMEDIATELY TOOK VEHICLE BACK TO DEALERSHIP AND THEY CONFIRMED I NEEDED A CLUTCH THAT THERE WAS A SEAL LEAKING WHICH CAUSED THE FAILURE! THEY PERFORMED REPAIR AND NOT EVEN A MONTH LATER THE PROBLEM OCCURRED SO I RETURNED THE VEHICLE AGAIN JUST TO FIND OUT THE OTHER CLUTCH THEY DIDN'T REPLACE HAD FAILED ALSO. THEY AGAIN REPLACED CLUTCH AND I RETURNED HOME. WITHIN 2 DAYS OF REPAIR THE VEHICLE STARTED SHUTTERING AND WHEN ACCELERATING THE VEHICLE WOULDN'T SHIFT INTO ANY GEAR SO I WAS STUCK ON THE INTERSTATE GOING 40 MPH IN A 70 SPEED ZONE SO I IMMEDIATELY PULL OVER AND CALL FORD WHICH TELLS ME TO BRING IT IN ON MONDAY BECAUSE THERE NOT OPEN ON SATURDAY. I RETURN VEHICLE TO THERE DISBELIEF THAT THERE IS AN ISSUE BECAUSE IT HAS ALL THE LATEST REFLASHES AND CLUTCHES IN VEHICLE BUT LOW AND BEHOLD THEY INFORM ME MY TRANSMISSION CONTROL MODULE HAS FAILED AND NEEDS TO BE REPLACED. THEY REPLACE TCM AND SEND ME HOME. YESTERDAY PROBABLY 2 MONTHS AFTER VIRTUALLY EVERY COMPONENT HAS BEEN REPLACED VEHICLE STARTS TO SHUDDER HORRIBLE PROBABLY THE WORST I'VE EXPERIENCED TO DATE SO I TAKE IT TO MY DEALERSHIP AND THEY INFORM ME I NEED ANOTHER CLUTCH!!! THE VEHICLE HAS 48K MILES ON IT I AM SICK OF WORRYING ABOUT WHETHER OR NOT I CAN ACCELERATE AND MERGE INTO TRAFFIC WITHOUT THE VEHICLE GETTING REAR ENDED BECAUSE THE CLUTCHES ARE SLIPPING. SOMETHING NEEDS TO BE DONE. THANK YOU *TR

10/15/2014
Components: ENGINE
Incident Date: 08/28/2014
Crash: No
Fire: No
Vehicle Identification Number: 1FADP3F26DL******
Summary

THE VEHICLE HESITATES AND VIBRATES; A NOISE IN THE TRANSMISSION; AND THE TRANSMISSION NOT SHIFTING PROPERLY. IT DOES NOT ACCELERATE AND ALMOST HAS CAUSED MULTIPLE ACCIDENTS. *TR

10/14/2014
Components: ENGINE
Incident Date: 10/01/2014
Crash: No
Fire: No
Vehicle Identification Number: 1FADP3N26DL******
Summary

TL* THE CONTACT OWNS A 2013 FORD FOCUS. WHILE DRIVING SLOW SPEEDS, THE VEHICLE SPUTTERED AND JERKED. THE CONTACT EXPERIENCED A SUDDEN INCREASE IN THE ENGINE RPMS WHILE TRYING TO PASS ANOTHER VEHICLE FOLLOWED BY THE VEHICLE STALLING. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 33,000.

10/12/2014
Components: POWER TRAIN
Incident Date: 05/26/2013
Crash: No
Fire: No
Vehicle Identification Number: 1FADP3K20DL******
Summary

FROM DAY 1, THE TRANSMISSION HAS EXCESSIVELY SLIPPED THROUGH 1ST GEAR AS THOUGH THE CLUTCH IS NOT BEING PROPERLY ENGAGED (DUAL CLUTCH TRANSAXLE). AT ONE POINT, THE CAR BUCKED UPON ACCELERATION FORCEFULLY AS THOUGH IT STALLED. THE PROBLEM IS MOST SEVERE WHEN AMBIENT TEMPERATURES ARE OVER 90 DEGREES (COMMON HERE IN ARIZONA). THE PCM HAS BEEN REPROGRAMMED TWICE BY THE DEALERSHIP AND AFTER THE FIRST 1000 MILES, THE SLIPPAGE SUBSIDED (FOR THE MOST PART). RECENTLY, THE CAR WAS IN FOR AN OIL CHANGE AND WHEN I GOT THE CAR BACK, THE 1ST GEAR SLIPPAGE WAS BACK VERY NOTICEABLY. I'M NOT SURE IF THE DEALERSHIP REPROGRAMMED THE PCM DURING ITS VISIT AS THERE IS NOTHING ON THE PAPERWORK STATING SUCH. AT TIMES, MAKING LEFT HAND TURNS IN TRAFFIC IS VERY SCARY BECAUSE OF THE CARS HESITATION TO ACCELERATE. IT'S OBVIOUSLY A PROGRAMMING ISSUE WITH HOW THE CLUTCH IS BEING ENGAGED BY THE COMPUTER... AS THOUGH THE CLUTCH IS ONLY BEING HALF ENGAGED DURING 1ST GEAR ACCELERATION. *TR

10/12/2014
Components: POWER TRAIN
Incident Date: 10/11/2014
Crash: No
Fire: No
Vehicle Identification Number: 1FADP3K26DL******
Summary

WHEN AT A COMPLETE STOP AND NEEDING TO ACCELERATE INTO TRAFFIC, THE VEHICLE HESITATES AND THEN THRUSTS/JERKS INTO GEAR. *TR

10/11/2014
Components: POWER TRAIN
Incident Date: 10/11/2014
Crash: No
Fire: No
Summary

WAS DRIVING WITH MY WIFE AND NOTICED A LOUD RATTLING SOUND COMING FROM THE TRANSMISSION. I HAD JUST HAD MY FOCUS SERVICED LESS THAN THREE WEEKS AGO. SEEMS THE LONGER I DRIVE THE WORSE THE TRANSMISSION GETS. HESITATION AND SLIPPING FOLLOWED BY LOUD NOISES FROM TRANSMISSION. *TR

10/09/2014
Components: POWER TRAIN
Incident Date: 05/24/2013
Crash: No
Fire: No
Vehicle Identification Number: 1FADP3F23DL******
Summary

VEHICLE SHUDDERS BETWEEN SHIFT POINTS, HESITATES AS THOUGH STALLED AND SUFFERS FROM POWER TRAIN RATTLING. EVEN THOUGH THE VEHICLE POWER TRAIN HAS BEEN REPROGRAMMED MULTIPLE TIMES AS WELL AS CLUTCH ASSEMBLY REPAIR AND REPLACEMENT THE ISSUES RETURN. *TR

10/09/2014
Components: ELECTRICAL SYSTEM
Incident Date: 10/07/2014
Crash: No
Fire: No
Vehicle Identification Number: 1FADP3R43DL******
Summary

THE 2013 FORD FOCUS ELECTRIC STOPS SUDDENLY WITH A "STOP SAFELY NOW" WARNING, THE CAR IS DISABLED BY THIS WARNING. THE MESSAGE IS GIVEN WHILE DRIVING AND THE CAR IS DISABLED. THE CAR CAN BE RESTARTED AND DRIVEN. IT IS EXTREMELY UNSAFE THE CAR TO BE DISABLED WHILE DRIVING. FORD HAS ATTEMPTED TO REPAIR THE CAR, BUT THE ISSUE HAS CONTINUED. *TR

10/06/2014
Components: POWER TRAIN,FUEL/PROPULSION SYSTEM
Incident Date: 10/03/2014
Crash: No
Fire: No
Vehicle Identification Number: 1FADP3F29DL******
Summary

I HAVE A 2013 FOCUS WITH 28600 MILES. ON A DAILY BASIS I WHEN I ACCELERATE IT RATTLES AND HESITATES. THE DEALERSHIP SAID IT WAS A SMART TRANSMISSION AND IS JUST WHAT IT DOES. ON OCT 3RD 2014 I WAS AT A BUSY INTERSECTION AND WAITING FOR THE LIGHT TO TURN GREEN. THE LIGHT TURNED GREEN AND THE CAR ACTED AS THOUGH IT WAS IN NEUTRAL AND WOULD NOT DRIVE. AFTER ABOUT 15 SECONDS WITH EVERYONE HONKING AT ME IT STARTED TO MOVE FORWARD BUT SOUNDED LIKE IT WAS GOING BACK AND FORTH FROM NEUTRAL TO DRIVE AND I COULDN'T GO OVER 30. I BARELY MADE IT TO A PARKING LOT. I PULLED OVER AND CALLED THE DEALERSHIP BUT IT WAS TO LATE AND THE ASSOCIATE SAID I HAD TO CALL BACK AT 7 IN THE MORNING. MY CAR SHUDDERED ALL THE WAY HOME ESPECIALLY WHEN I HAD TO STOP AND ACCELERATE AT A LIGHT OR STOP SIGN. I CALLED IN THE MORNING AND THEY SAID TO BRING THE CAR IN. THE NEXT DAY IT DROVE FINE. THEY THOUGHT IT MIGHT BE BAD GAS DUE TO THE FACT THE ENGINE LIGHT HAD COME ON DURING THE MALFUNCTION. THAT JUST MADE ME MAD. THE DEALERSHIP PUT IT ON THE COMPUTER AND IT CAME UP A BAD TRANSMISSION MODULE? I AM OUT A CAR FOR A WEEK. I DO NOT WANT THE CAR BACK . WHAT IF IT HAPPENS AFTER 36000 MILES. FORD KNOWS ABOUT THIS PROBLEM. I BOUGHT THIS CAR WITH AN EXPECTATION OF IT BEING SAFE. IT IS NOT. IT IS A DANGEROUS CAR. YOU SHOULD BE ASHAMED FORD CORPORATION YOU ARE PUTTING PEOPLES LIVES IN DANGER. *TR

10/06/2014
Components: POWER TRAIN,VEHICLE SPEED CONTROL
Incident Date: 04/26/2013
Crash: No
Fire: No
Vehicle Identification Number: 1FADP3N28DL******
Summary

TOTAL LOSS OF THROTTLE, STALLING IN TRAFFIC, SHUDDERING AND ERRATIC SHIFTING WITH THE FORD POWERSHIFT TRANSMISSION. SINCE PURCHASING CAR NEW IN 2013, I HAD PROBLEMS WITH THE POWERSHIFT TRANSMISSION, INITIAL PROBLEMS WAS A NOISE THAT SOUNDED LIKE THE MUFFLER WAS DRAGGING THE ROAD, PROBLEMS GOT WORSE AS MILEAGE INCREASED. RETURNED THE CAR TO SEVERAL DEALERS FOR DIAGNOSIS, WAS TOLD THAT THE TRANSMISSION IS OPERATING AS DESIGNED AND NO REPAIRS WERE ATTEMPTED. PROBLEM GOT WORSE AND I HAD EXPERIENCED TOTAL LOSS OF THROTTLE IN TRAFFIC ON SEVERAL OCCASIONS, CAR STALLED AND JERKED IN TRAFFIC CAUSING NECK TO SNAP BACK. AFTER REPEATED ATTEMPTS TO GET THE PROBLEM FIXED WITH TWO DIFFERENT FORD DEALERS, A CUSTOMER SATISFACTION LETTER CAME FROM FORD DETAILING ISSUES WITH POWERSHIFT TRANSMISSION. I HAD TO TAKE MY CAR INTO THE DEALER AGAIN, FOR DIAGNOSIS AND WAS TOLD THEY GOT IT THE TRANSMISSION TO FAIL THE THRESHOLDS AFTER 6 ATTEMPTS, WHICH WARRANTED REPLACEMENT OF THE CLUTCH PACK AND INTERNAL SEALS, SUPPOSEDLY A FAULTY DESIGN THAT ALLOWED OIL FROM THE GEARBOX TO LEAK INTO THE CLUTCH PACK CAUSING SLIPPAGE, NOISE AND ISSUES. FORD RETURNED THE CAR 5 DAYS LATER, ISSUES WENT AWAY FOR 3 WEEKS OR SO, AND HAVE STARTED TO REAPPEAR IN THE SAME FASHION AS WHEN THE CAR WAS PURCHASED NEW AND IS GETTING WORSE EACH DAY, WITH OVER 1000 MILES ON THE CAR SINCE SERVICE. AS OF TODAY I HAVE EXPERIENCED SHUDDERING AND TOTAL LOSS OF THROTTLE IN TRAFFIC, A FEW TIMES WERE DANGEROUS IN PULLING OUT IN FRONT OF ONCOMING TRAFFIC THE CAR COULD HAVE CAUSED ME TO GET INTO AN ACCIDENT, ALSO LUNGES IN SLOW MOVING TRAFFIC. I AM AFRAID TO LET MY WIFE DRIVE THE CAR DUE TO THE BEHAVIOR OF THE TRANSMISSION AND SEE AGAIN I WILL SOON HAVE TO RETURN TO ANOTHER DEALER (#3) FOR CORRECTION. *TR

10/05/2014
Components: POWER TRAIN
Incident Date: 07/16/2014
Crash: No
Fire: No
Vehicle Identification Number: 1FADP3K29DL******
Summary

ENGINE SHUT OFF WHILE DRIVING, AFTER DISPLAYING TRANSMISSION NOT IN PARK. HAS HAPPENED TWICE NOW. CAR JUST HAD TSB 14-013..PCM/TCM REPROGRAMMED. THEY ALSO REPLACED CLUTCH AND SEALS UNDER SAME TSB. *TR

10/04/2014
Components: ENGINE
Incident Date: 11/19/2012
Crash: No
Fire: No
Summary

LIKE MOST OF THE COMPLAINTS ON THIS VEHICLE MY FOCUS HESITATES AND STUTTERS. THERE WAS ALSO A FLUTTERING NOISE IN THE FRONT END WHILE THE CAR WAS OFF THAT HAPPENED RIGHT AWAY AFTER PURCHASING. I TOOK BACK TO THE DEALERSHIP A WEEK LATER AND WAS TOLD THAT THE NOISE WAS NORMAL AND THAT THE STUTTERING WAS DUE TO THE SMALLER ENGINE. FINALLY TOOK THE CAR BACK IN BECAUSE IT WAS GETTING WORSE, AND THIS TIME THE THROTTLE BODY WAS REPROGRAMMED (WHICH I WAS ORIGINALLY TOLD WAS COMPLETELY REPLACED, BUT WASN'T THE CASE) COME TO FIND OUT THIS A COMMON ISSUE IN FORD VEHICLES BUT NO RECALL ISSUED, JUST PART OF THE NHTSA CUSTOMER SATISFACTION PROGRAM. MANY OF THE MODELS IN THIS PROGRAM WERE ISSUED A EXTENDED WARRANTY, BUT NOT THE FOCUS. I WAS INFORMED BY THE DEALERSHIP I WILL BE FINANCIALLY RESPONSIBLE FOR A NEW THROTTLE BODY IF IT STARTS AGAIN ONCE MY WARRANTY IS UP. NOT SURE WHY THIS IS OKAY TO CONTINUE WITH NEW FORD MODELS WHEN IT WAS FIRST ADDRESSED IN 2012, AND WHY I'M RESPONSIBLE TO PAY TO FIX A PROBLEM THAT IS THE MAKERS ERROR OF WHICH THEY HAVE BEEN MADE AWARE OF. *TR

10/02/2014
Components: POWER TRAIN,VEHICLE SPEED CONTROL,ENGINE
Incident Date: 09/16/2014
Crash: No
Fire: No
Vehicle Identification Number: 1FADP3K21DL******
Summary

JUST LIKE 100S OF OTHERS, CAR STUTTERS AND HESITATES. TOOK TO FORD DEALER IN MACON, GA. AND PROBLEM CONTINUES AND WE ALL WONDER WHY THERE IS NO RECALL. DOES NO ONE CARE ABOUT SAFETY AND DOING WHAT IS RIGHT???????????????????? *TR

10/01/2014
Components: POWER TRAIN
Incident Date: 09/05/2013
Crash: No
Fire: No
Vehicle Identification Number: 1FADP3K21DL******
Summary

TL* THE CONTACT OWNS A 2013 FORD FOCUS. WHILE STOPPED AT A TRAFFIC LIGHT OR STOP SIGN, THE VEHICLE SHOOK AND SHIFTED INTO THE WRONG GEARS WHEN THE ACCELERATOR PEDAL WAS DEPRESSED. THE CONTACT ALSO NOTICED THAT THE VEHICLE HESITATED WHILE SHIFTING. THE VEHICLE WAS TAKEN TO MULTIPLE DEALERS FOR DIAGNOSTIC TESTING AND WAS INFORMED THAT THE SEALS TO THE CLUTCH HOUSING WERE LEAKING. OIL SEEPED ONTO THE CLUTCH, WHICH CAUSED THE VEHICLE NOT TO SHIFT PROPERLY. THE COMPUTER FOR THE TRANSMISSION WAS REPROGRAMMED AND ONE OF THE TWO CLUTCHES WAS REPLACED, BUT THE FAILURE RECURRED. THE MANUFACTURER STATED THAT THE VEHICLE WAS SOLD WITH A POWER SHIFT RATHER THAT AUTOMATIC; THEREFORE,THE FAILURES WOULD RECUR. THE APPROXIMATE FAILURE MILEAGE WAS 6,000.

09/30/2014
Components: POWER TRAIN
Incident Date: 09/27/2014
Crash: No
Fire: No
Vehicle Identification Number: 1FADP3N2XDL******
Summary

MY WIFE PULLED OUT TO MAKE A RIGHT TURN AND THE CAR BOGGED DOWN,STUTTERED, HESITATED. LONG ENOUGH THAT SHE WAS SCARRED BY THE APPROACHING TRAFFIC. THIS HAS HAPPENED SEVERAL TIMES. THE STUTTERING, BOGGING DOWN OCCURS ALL THE TIME! WE HAVE HAD THE CAR INTO KENDALL FORD TWICE ALREADY AND HAVE ANOTHER APPOINTMENT SCHEDULED FOR OCTOBER 28TH. THE NEXT AVAILABLE SERVICE TIME. SERVICE MANAGER STATED HE HAS 40 OF THESE CARS IN NEED OF THIS REPAIR RIGHT NOW, AND THAT IS THE REASON FOR THE DELAY. THIS CAR IS UNSAFE IN ITS CURRENT CONDITION. WE ARE RELUCTANT TO DRIVE IT, PLEASE PRESS FORD'S TO DO THE RIGHT THING AND FIX THESE CARS. IT SHOULD NOT TAKE TRAGEDIES TO MAKE CORRECTIONS! THANK YOU [XXX] INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6). *TR

09/26/2014
Components: POWER TRAIN,ELECTRICAL SYSTEM
Incident Date: 08/01/2013
Crash: No
Fire: No
Vehicle Identification Number: 1FADP3F26DL******
Summary

SHIFTS ROUGH (HARD),SLIPS WHEN GOING UP HILL, PUT IT IN PARK YOU HAVE TO USE E BRAKE, CLICKS LOUD IF SITTING ON A HILL ROLLS BACK SOME AND MAKES LOUD NOISE AS IF PARK IS NOT HOLD THE CAR STILL ENGINE MAKES STARTING NOISE FOR HOURS AFTER TURNING ENGINE OFF. *TR

09/19/2014
Components: POWER TRAIN
Incident Date: 12/16/2013
Crash: No
Fire: No
Summary

MY FORD FOCUS SE HATCHBACK HAS DELAYS IN SHIFTING GEARS AT LOW SPEEDS AND FROM STOPS. WHEN ACCELERATING, THE ENGINE REVS HIGHER BUT DOES NOT SHIFT UNTIL A FEW SECONDS LATER WHICH CAUSES THE CAR TO JERK LIKE A MANUAL TRANSMISSION. THIS IS DANGEROUS WHEN TRYING TO MERGE ONTO THE FREEWAY OR AT A 4-WAY STOP WHEN YOU HAVE TO REACT QUICKLY AND WITH TIMING ACCURACY, OR TRYING TO TEACH MY DAUGHTER TO DRIVE! THE SERVICE CENTER OF MY DEALER SAID THE SOFTWARE HAD TO BE UPDATED THE FIRST AND SECOND TIME I BROUGHT THE CAR IN FOR THIS PROBLEM. DOES THIS MEAN I HAVE TO BRING THE CAR IN EVERY TIME THERE IS A NEW SOFTWARE UPDATE WHICH SEEMS TO BE QUITE FREQUENTLY? AND THE SOFTWARE UPDATE DOESN'T EVEN SOLVE THE PROBLEM. I EVEN GOT A THANK YOU EMAIL FROM THE SERVICE DIRECTOR AT MY DEALERSHIP (SENT BY A PERSON WITH A DEALER-CARE.COM EMAIL), WHICH IS MOST LIKELY JUST A STOCK EMAIL. IT THANKED ME FOR MY SERVICE BUSINESS AND SAID THAT IF I HAD FURTHER CONCERNS THAT I COULD "REACH OUT" TO HIM AT MY EARLIEST OPPORTUNITY. WELL I REPLIED TO THAT EMAIL VOICING MY CONCERNS ABOUT THIS PROBLEM AND AFTER 4 MONTHS HAVE NOT RECEIVED A REPLY EMAIL OR CALL ADDRESSING MY CONCERN. *TR

09/16/2014
Components: POWER TRAIN
Incident Date: 01/07/2013
Crash: No
Fire: No
Vehicle Identification Number: 1FADP3K26DL******
Summary

MY FORD FOCUS HAD A JERKY RIDE FROM THE DAY I BOUGHT IT. I MENTIONED AFTER THE TEST DRIVE THAT IT SEEMED A BIT JERKY ON SHIFTING AND THEY SAID IT WAS NORMAL. A WEEK LATER I TOLD THEM AGAIN AND AGAIN THEY SAID IT WAS NORMAL BECAUSE OF THE NEW DESIGN. IT GOT WORSE TO THE POINT THAT TWICE WHEN TURNING OUT INTO TRAFFIC WHEN I THOUGHT I HAD ENOUGH ROOM TO ENTER TRAFFIC IT SEEMED TO WANT TO STALL AND I HAD TO STEER IT BACK INTO THE TURN LANE SO AS NOT TO GET HIT. THE CAR VERY OFTEN SMELLED OF BURNT RUBBER THOUGH AT THE TIME I EXPLAINED IT AWAY AS BEING FROM OTHER CARS NEARBY. IN AUGUST 2014 I TOOK THE CAR IN FOR A OIL CHANGE AND FOUND OUT THAT A SEAL BETWEEN THE ENGINE AND TRANSMISSION HAD FAILED AND I HAD A MAJOR OIL LEAK. THIS WAS UNBELIEVABLE FOR A CAR WITH JUST 35,000 MILES AND LUCKY ME I WAS ELIGIBLE FOR AN EXTENDED WARRANTY ON THOSE PARTS FROM FORD FOR 100, 000 MILES. FORD NOTIFIED ME THE NEXT WEEK ABOUT THE WARRANTY ONLY AFTER THE REPAIR. THE CAR DROVE BETTER FOR A COUPLE OF WEEKS BUT THEN THE SHUDDERS RETURNED AND BEGAN TO WORSEN. I WAS GOING TO TAKE IT IN AND HAVE FORD LOOK AT IT AGAIN BUT THEN ON 9-14-2014 I WAS EXITING MY CAR AND THERE WAS AN OVERWHELMING ODOR OF BURNT RUBBER COMING FROM THE ENGINE. I DECIDED RIGHT THEN I WAS NOT GOING TO PUT UP WITH THE DEFECTIVE AND POSSIBLY DANGEROUS CAR ANYMORE AND I TRADED IT IN AT LOSS. I RECOMMEND A SERIOUS LOOK AT THIS ISSUE. FORD KEEPS SAYING THESE ISSUES ARE NORMAL FOR THE NEW DESIGN AND PEOPLE ARE NOT USED TO IT. I HIGHLY DISAGREE. I GOT RID OF IT AT A LOSS. THAT SHOULD SAY IT ALL. *TR

09/16/2014
Components: POWER TRAIN
Incident Date: 04/22/2014
Crash: No
Fire: No
Summary

VEHICLE HAS BEEN IN FOR SERVICE 4 TIMES FOR ISSUES WITH TRANSMISSION. HESITATES OR JUMPS WHEN SHIFTING. SOMETIMES ALMOST STALLS OUT. DEALER HAS DONE EVERYTHING THEY CAN AND STATE THAT FORD IS NOT ALLOWING THEM TO SERVICE THE VEHICLES. DEALER STATED THEY HAVE 25 FORD FOCUS CURRENTLY IN FOR SAME ISSUE. I AM SCARED TO DRIVE THE VEHICLE WITH MY DAUGHTER IN IT, AS THIS CLEARLY IS A SAFETY ISSUE. THE ISSUE SEEMS WORSE AT LOWER SPEEDS AND WITH A/C ON. CONTACTED FORD AND THEY ARE STATING THIS IS "NORMAL OPERATION" IF IT WAS NORMAL OPERATION, I DON'T UNDERSTAND WHY IT WOULD START AROUND 10K MILES AND 1 YEAR OF DRIVING. *TR

09/15/2014
Components: POWER TRAIN
Incident Date: 01/01/2014
Crash: No
Fire: No
Summary

SHUTTERING, HESITATION, GRINDING, POWER LOSS, ROLL BACK, STALLS IN TRAFFIC. *TR

09/13/2014
Components: VEHICLE SPEED CONTROL,ENGINE
Incident Date: 09/12/2014
Crash: No
Fire: No
Vehicle Identification Number: 1FADP3J23DL******
Summary

I'VE REPORTED THIS ISSUE SEVERAL TIMES. IT IS GOING TO CAUSE AN ACCIDENT!! WHEN STOPPED AT A STOP LIGHT, OR STOP SIGN, THE CAR WANTS TO KEEP MOVING, EVEN THOUGH HEAVY BRAKE PRESSURE IS BEING APPLIED. WHEN I AM AT A STOP LIGHT AND THE LIGHT TURNS GREEN TO MOVE FORWARD, THE CAR HESITATES TO MOVE, CAUSING THE VEHICLES BEHIND ME TO BLOW THEIR HORN! THERE IS NOTHING I CAN DO!! THIS CAR IS GOING TO CAUSE MYSELF OR OTHER OWNERS AN ACCIDENT WITH NO DOUBT IN MY MIND! THE HESITATION TO TAKE OFF WHEN I'M WANTING TO GET OUT OF THE WAY OF ONCOMING TRAFFIC, SCARES ME TO DEATH!!! SOMETHING NEEDS TO BE DONE BEFORE AN INNOCENT LIFE OR LIVES ARE LOST!!! *TR

09/10/2014
Components: POWER TRAIN
Incident Date: 09/04/2014
Crash: No
Fire: No
Vehicle Identification Number: 1FADP3J25DL******
Summary

LOUD GRINDING NOISE COMING FROM A BRAND NEW FORD FOCUS. BEING TOLD THAT THE SOUND IS NORMAL. I DIDN'T SIGN UP FOR A VEHICLE THAT SOUNDS LIKE IT'S DRAGGING METAL DOWN THE STREET ONLY TO BE TOLD THIS IS NORMAL FOR THIS VEHICLES DUAL TRANSMISSION.. *TR

09/10/2014
Components: POWER TRAIN
Incident Date: 05/01/2014
Crash: No
Fire: No
Vehicle Identification Number: 1FADP3F22DL******
Summary

CONTINUANCE ISSUES WITH MY FORD FOCUS 2013 FORD FOCUS ?BANGING, JUMPING, SLIPPING, SHAKING AND GRINDING: IT'S HAS NOW BECOME AN ISSUE THAT'S AFFECTS THE DRIVABILITY AND SAFETY OF THE VEHICLE AND PASSENGERS. ?BOGGING DOWN ?TAKES OFF IN A LURCH, ACCELERATES RAPIDLY AT TIMES, SAFETY ISSUE ?CARS ROLLS BACKWARD WHEN STOPPED ON A HILL. SAFETY ISSUE ?CAR OCCASIONALLY JOLTS FORWARD WHEN SHIFTING AT LOW GEAR, SAFETY ISSUE ?I?M TOLD ?IT HAS TO LEARN HOW YOU DRIVE.? I DRIVE THE CAR EVERY DAY AND IT STILL HASN'T SO CALLED, LEARNED ?CONCERNED ABOUT EVEN PULLING OUT IN TRAFFIC FOR FEAR THE CAR ISN'T GOING TO GO OR WILL NEED TIME TO FIND ITS GEAR. SAFETY ISSUE ?IN STOP AND GO TRAFFIC IT; SLIPS OFTEN/HESITATING/JERKING/STUTTERING AND GRINDING. ?RPM SPIKES AND DROPS WHEN SHIFTING. ?NOISE WHEN MAKING A LEFT HAND TURN. ?SOMETIMES WILL NOT GO INTO REVERSE AT ALL; ON 9/9/14 STUCK IN A PARKING SPOT BECAUSE THE VEHICLE ONLY MOVED TWO FEET IN REVERSE. PRIOR TO THIS INCIDENT, THE VEHICLE WAS TOWED INTO DEALERS BECAUSE IT WOULD NOT GO INTO REVERSE AT ALL. *TR

09/09/2014
Components: POWER TRAIN,ENGINE
Incident Date: 08/22/2014
Crash: No
Fire: No
Summary

CPSC: I1490081A. 2013 FORD FOCUS. CONSUMER STATED THE CAR STALLS, STUTTERS AND ALSO LURCHES BETWEEN SHIFTS. *LN

09/03/2014
Components: POWER TRAIN
Incident Date: 10/01/2013
Crash: No
Fire: No
Vehicle Identification Number: 1FADP3K29DL******
Summary

TL* THE CONTACT OWNS A 2013 FORD FOCUS. THE CONTACT STATED THAT WHILE DRIVING 45 MPH, THE VEHICLE STARTED TO JERK, AND DECELERATED INTERMITTENTLY. THE VEHICLE RESUMED NORMAL OPERATION AFTER A MINUTE. ALSO, THE CONTACT MENTIONED THAT THE VEHICLE EXPERIENCED A CLICKING NOISE IN THE FRONT END OF VEHICLE. THE VEHICLE WAS TAKEN TO THE DEALER. THE TECHNICIAN REPROGRAMMED THE VEHICLE TRANSMISSION SOFT WEAR, REPLACED THE CLUTCH AND REPAIRED A MAJOR ELECTRICAL FAULTS. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 28,676.

09/02/2014
Components: ENGINE AND ENGINE COOLING,POWER TRAIN
Incident Date: 12/07/2012
Crash: No
Fire: No
Vehicle Identification Number: 1FADP3K22DL******
Summary

THE TRANSMISSION SHIFTS ROUGHLY BETWEEN FIRST AND SECOND GEAR. IT CAUSES THE CAR TO SHUTTER AND ON AN INCLINE, HAS CAUSED THE VEHICLE TO ROLL BACKWARDS. I HAVE TAKEN THE CAR TO A FORD DEALERSHIP AT LEAST 4 TIMES TO FIX THE ISSUE, BUT THEY HAVE TOLD ME EACH TIME THAT THERE IS NO PROBLEM WITH THE TRANSMISSION. MY DRIVER DOOR AND DRIVER-SIDE PASSENGER DOOR HAVE BOTH OPENED WHILE I WAS DRIVING BECAUSE OF A FAULTY LATCH. THEY OPENED ON SEPARATE OCCASIONS, SO I HAVE BEEN TO FORD TWICE BECAUSE OF THE DOOR NOT CLOSING. LASTLY, THE AC HAS TWO SEPARATE ISSUES WHERE IT DOESN'T WORK. THE TECHNICIANS AT FORD HAVE NOT BEEN ABLE TO REPLICATE THE PROBLEM, SO IT HAS GONE ON UNSOLVED. *TR

09/02/2014
Components: SERVICE BRAKES
Incident Date: 08/26/2014
Crash: No
Fire: No
Summary

AN ENTERPRISE BRANCH PUT ME IN A DEFECTIVE RENTAL. THE BRAKES WERE BAD. THE ENTERPRISE EMPLOYEE WHO PUT GAS IN IT ADVISED THE BRANCH MANAGER THERE WAS A PROBLEM BUT HE PUT ME IN THE CAR ANYWAY. I HAVE TRIED FOR A WEEK TO GET A REGIONAL MANAGER TO RETURN MY CALL. THERE WERE TWO COMMENTS MADE BY INDIVIDUALS INVOLVED WITH THE DEALERSHIP THAT LEAD ME TO BELIEVE THIS HAS HAPPENED BEFORE. I DON'T CARE ABOUT A REFUND. I WANT A CORRECTIVE ACTION PLAN THAT CAN BE MONITORED TO ENSURE NO ONE IS PUT IN THAT POSITION AGAIN. THE SECOND VEHICLE'S ENGINE MAINTENANCE WAS DUE. *TR

09/02/2014
Components: POWER TRAIN
Incident Date: 01/01/2013
Crash: No
Fire: No
Summary

TL* THE CONTACT OWNS A 2013 FORD FOCUS. WHILE DRIVING VARIOUS SPEEDS, THE VEHICLE JERKED AND HESITATED TO ACCELERATE WHEN THE ACCELERATOR PEDAL WAS DEPRESSED. THE DEALER WAS UNABLE TO DETERMINE THE CAUSE OF THE FAILURE AND STATED THAT THE TRANSMISSION OPERATED AS DESIGNED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE VIN WAS UNAVAILABLE. THE APPROXIMATE FAILURE MILEAGE WAS 50.

08/29/2014
Components: POWER TRAIN
Incident Date: 03/10/2014
Crash: No
Fire: No
Vehicle Identification Number: 1FADP3F22DL******
Summary

TL* THE CONTACT OWNS A 2013 FORD FOCUS. WHILE ATTEMPTING TO PARK, THE VEHICLE LUNGED FORWARD. ON A SEPARATE OCCASION, WHILE IDLING AT A TRAFFIC LIGHT, THE VEHICLE HESITATED WHEN THE ACCELERATOR PEDAL WAS DEPRESSED. THE DEALER STATED THAT THE TRANSMISSION WAS FAULTY AND NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS 8,000.

08/28/2014
Components: POWER TRAIN
Incident Date: 04/15/2013
Crash: No
Fire: No
Vehicle Identification Number: 1FADP3J27DL******
Summary

CAR TRANSMISSION CONSTANTLY SLIPS/LURCHES AND GRINDS. DEALER SAYS THIS IS "NORMAL". CAR HAS BEEN CLOSE TO SEVERAL ACCIDENTS DUE TO TRANSMISSION SLIPPING/LURCHING AT INTERSECTIONS I DO NOT FEEL SAFE TO DRIVE THIS CAR. *TR

08/28/2014
Components: POWER TRAIN
Incident Date: 12/09/2013
Crash: No
Fire: No
Vehicle Identification Number: 1FADP3F24DL******
Summary

TL* THE CONTACT OWNS A 2013 FORD FOCUS. WHILE DRIVING AT LOW SPEEDS, THE TRANSMISSION HESITATED WHILE SHIFTING GEARS. THE FAILURE OCCURRED INTERMITTENTLY ON SEVERAL OCCASIONS. THE DEALER WAS UNABLE TO DUPLICATE THE FAILURE. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 10,000.

08/27/2014
Components: POWER TRAIN
Incident Date: 07/01/2013
Crash: No
Fire: No
Vehicle Identification Number: 1FADP3F24DL******
Summary

WHEN YOU STEP ON THE GAS THE CAR HESITATES THEN MAKES A GRINDING SOUND AND LURCHES AS THE TRANSMISSION ENGAGES. THE PROBLEM HAS EXISTED SINCE WE PURCHASED THE CAR ITS BEEN IN THE SHOP MULTIPLE TIMES, EACH TIME WE GET IT BACK THE PROBLEM STILL EXISTS. THIS IS COMPLETELY UNACCEPTABLE AS WE USE IT FOR A DRIVERS EDUCATION CAR!! THE DEALERSHIP WAS AWARE OF THIS PROBLEM AND THEY ARE JUST AS CULPABLE AS FOR IS FOR PUTTING OUT AN UNSAFE VEHICLE. *TR

08/22/2014
Components: POWER TRAIN
Incident Date: 07/11/2013
Crash: No
Fire: No
Vehicle Identification Number: 1FADP3F26DL******
Summary

THE TRANSMISSION SHAKES, JERKS, MISS-SHIFTS, AND MAKES NOISES ON STARTS FROM DEAD STOP. IT IS HORRIBLE IN STOP AND GO TRAFFIC SITUATIONS. I'VE HAD IT SERVICED TWICE AT THE FORD DEALERSHIP, AND THE CAR RUNS WELL LEAVING THE SHOP, ONLY TO RETURN TO THE ABOVE MENTIONED PROBLEMS WITHIN A VERY SHORT PERIOD OF TIME. I AS WELL AS ALL OF MY FAMILY MEMBERS HAVE EXPERIENCED THE PROBLEMS, AND THE RESPONSE I HAVE GOTTEN FROM FORD'S REPRESENTATIVES IS THAT IT IS JUST A MINOR IRRITATION AND NOT A SERIOUS PROBLEM. I BEG TO DIFFER WITH FORD IN THAT IT IS A SERIOUS DEFECT, WHICH IS POTENTIALLY HAZARDOUS. *TR

08/21/2014
Components: POWER TRAIN,ELECTRONIC STABILITY CONTROL,TRACTION CONTROL SYSTEM
Incident Date: 01/06/2014
Crash: No
Fire: No
Summary

WHEN TRYING TO DRIVE IN ABOUT 5 INCHES OF SNOW, THE TRACTION/STABILITY CONTROL KICKED IN AND MADE MY CAR GO ABOUT AN 1 INCH A MINUTE. EVER SINCE THAT INCIDENT, WHENEVER I START FROM A STOPPED POSITION, THE CAR WILL STUTTER AND SOMETIMES SLOW DOWN AFTER STARTING EVEN THOUGH I HAVE MY FOOT ON THE GAS. THIS IS NOT A PROBLEM IF THERE IS NO TRAFFIC, BUT IN HEAVY TRAFFIC OR FAST MOVING TRAFFIC, A PERSON CAN GET RUN OVER. THERE HAVE BEEN SEVERAL TIMES THAT THE FLOW OF TRAFFIC HAS HAD TO EITHER STOP OR CONSIDERABLY SLOW DOWN WHILE MY CAR IS SLOWLY GETTING UP TO SPEED. I HAVE TAKEN MY CAR IN AND THE DEALERSHIP SAYS THERE IS NOTHING WRONG WITH THE VEHICLE. THEY STATE THAT IT IS RUNNING PROPERLY. I HAVE TRIED TO TRADE IN THE VEHICLE AND 1 DEALERSHIP TOLD ME THAT THEY HAVE HEARD OF THIS PROBLEM BY OTHER FOCUS OWNERS. WE HAVE A FRIEND THAT ALSO HAS THE SAME MAKE AND MODEL, BUT IT IS AN AUTOMATIC, AND THEY SAY THEY HAVE THE PROBLEM AS WELL. SO THIS IS NOT JUST A PROBLEM WITH THE MANUAL TRANSMISSION MODEL. *TR

08/21/2014
Components: POWER TRAIN
Incident Date: 06/03/2013
Crash: No
Fire: No
Vehicle Identification Number: 1FADP3K2XDL******
Summary

THE FORD FOCUS 2013 SEEMS TO HAVE A LOT OF ISSUE WITH TRANSMISSION. I HAVE TAKEN MY CAR ABOUT 8 TIMES NOW TO FIX THE GRINDING PROBLEM WHEN IT CHANGES GEAR. A SOFTWARE FIX WAS MOSTLY DONE WHICH SOLVES THE ISSUE (MAY BE) FOR A WEEK AND THEN IT STARTS ALL OVER AGAIN. THEY CHANGED THE CLUTCH OR SOMETHING RELATED TO THAT AND WORKED FAIRLY BETTER DURING THE WINTER OF 2013 BUT COME SUMMER OF 2014 SAME ISSUE. IN FACT THE GRINDING ISSUE GOT SO BAD THAT I HAD NO OPTION BUT TO TAKE IT BACK IN. IT STARTED TO GRIND IN EVERY GEAR POSSIBLE. GOING UP THE HILL WAS A HUGE NIGHTMARE. IT USED TO GRIND ALL THE WAY ON THE THIRD GEAR TILL IT SHIFTED TO FOURTH. SO IMAGINE SITTING INSIDE THE CAR DURING THAT TIME. ALSO, WITH THE AC ON IT WAS A NIGHTMARE. I DRIVE A LITTLE LONGER TO WORK THAN MOST PEOPLE AND IT IS A SCARY DRIVE EVERY SINGLE DAY. THE GEAR DOES NOT CHANGE SMOOTHLY, IT DOES GET STUCK OCCASIONALLY AND I GET HUGE JERKS BEFORE IT CHANGES, AND THE DEALERS AND FORD HAVE NO CLUE WHAT THE ISSUE IS. THEY WONT ORDER A RECALL TO FIX IT NOR WILL THEY GIVE ME A NEW CAR. IT IS POTENTIALLY UNSAFE TO DRIVE THESE FOCUS CARS. I AM SCARED IF THE CAR WILL STOP IN THE MIDDLE OF THE HIGHWAY. I HOPE SUCH A DAY DOES NOT COME. *TR

08/20/2014
Components: POWER TRAIN,ELECTRICAL SYSTEM,VEHICLE SPEED CONTROL,ENGINE
Incident Date: 06/02/2014
Crash: No
Fire: No
Summary

THE CAR IS EXPERIENCING TRANSMISSION PROBLEMS. IT SHUDDERS AND BOGS DOWN AS I AM ACCELERATING, AND OFTEN LURCHES FORWARD UNEXPECTEDLY. THE CAR MAKES A LOUD GRINDING NOISE WHEN SHIFTING THROUGH GEARS. THE PROBLEMS BEGAN IN LOW GEARS, BUT I AM NOW EXPERIENCING PROBLEMS AT ALL SPEEDS, INCLUDING LURCHING FORWARD. I HAVE TAKEN THE CAR BACK TO THE DEALERSHIP TWICE, ONLY FOR THEM TO TELL ME THIS IS A NORMAL OCCURRENCE. I AM AFRAID THE TRANSMISSION ISSUES WILL CAUSE AN ACCIDENT. I AM ALSO CONCERNED THAT THE GRINDING OF THE GEARS WILL CAUSE DAMAGE TO OTHER COMPONENTS OF MY VEHICLE. *TR

08/18/2014
Components: POWER TRAIN
Incident Date: 05/02/2013
Crash: No
Fire: No
Vehicle Identification Number: 1FADP3E24DL******
Summary

WE PURCHASED THE 2013 FOCUS AT APPLE FORD IN RED LION PA. WE HAD THAT CAR APPROX 1 MONTH AND IT WOULD NOT GO IN REVERSE, WE WERE TOLD THE JERKING GRINDING HESITATIONS WERE ALL "NORMAL". AFTER OVER A WEEK IN THE GARAGE IT WAS DETERMINED BY DEALER THEY WOULD SWAP OUT FOR ANOTHER FOCUS SAME YEAR, BUT HAD MORE MILES THAN THE ORIGINAL FOCUS. THE FIRST VIN # WAS [XXX]. WE CONTINUE TO HAVE ALL THE ABOVE SYMPTOMS WITH THE 2ND FOCUS THEY TRADED US. I AM TAKING BACK TO GARAGE THIS WEEK FOR WORSENING ISSUES WITH MY TRANSMISSION. I CALLED FORD AND THEY TOLD ME THAT THEY (FORD) COULD NOT SEND A COPY OF THE LETTER THAT WAS MAILED OUT EXPLAINING THEY HAVE EXTENDED THE WARRANTY TO 100,000 MILES OR 7 YEARS BECAUSE IT IS DONE BY A "THIRD PARTY" ?? THIS INCLUDES THE INPUT SHAFT SEALS, THE CLUTCH & OR A SOFTWARE CALIBRATION. MY CAR IS PAID OFF IN FULL AND IT IS RIDICULOUS THAT I AM HAVING TO WASTE TIME GOING BACK AND FORTH WITH FORD ABOUT THIS. I HAVE FILED SEVERAL COMPLAINTS WITH NO RESOLUTION. WHAT HAPPENS WHEN THE WARRANTY EXPIRES, BY THEN WILL I EVEN HAVE A CAR THAT IS DRIVABLE? I DO NOT EVEN FEEL SAFE DRIVING M CAR, THEREFORE I ONLY USE IT AROUND HOME AND NEVER ON TRIPS OR ANYWHERE ELSE. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6). *TR

08/18/2014
Components: POWER TRAIN,ENGINE
Incident Date: 05/01/2014
Crash: No
Fire: No
Vehicle Identification Number: 1FADP3L92DL******
Summary

SHIFTING INTO NEUTRAL (WHILE DECELERATING/BRAKING) WILL INTERMITTENTLY CAUSE ENGINE RPMS TO RAPIDLY DROP, RESULTING IN ENGINE FAILURE/STALL. ATTEMPTS TO RESTART THE ENGINE ARE TYPICALLY SUCCESSFUL, ALTHOUGH OCCASIONALLY REQUIRING MULTIPLE ATTEMPTS, DUE TO ENGINE RE-STALLING. KEY FACTORS SEEM TO BE ENGINE OIL TEMPERATURE, AND BRAKING/DECELERATING. *TR

08/18/2014
Components: POWER TRAIN
Incident Date: 07/13/2014
Crash: No
Fire: No
Vehicle Identification Number: 1FADP3F27DL******
Summary

ALARMS WENT OFF, LOSS OF INSTRUMENT PANEL, COMPLETE LOSS OF TRANSMISSION POWER AND ENGINE CUT OUT. "TRANSMISSION FAULT, SERVICE TRANSMISSION NOW" WAS THE MESSAGE RECEIVED. HAD VEHICLE TOWED TO FORD SERVICE CENTER. ON AUGUST 17, 2014 AT 60 MILES AN HOUR IT HAPPENED AGAIN. HAVE HAD CAR TOWED TO SERVICE CENTER AGAIN. *TR

08/15/2014
Components: POWER TRAIN
Incident Date: 06/10/2014
Crash: No
Fire: No
Vehicle Identification Number: 1FADP3N22DL******
Summary

WHEN STARTING TO ACCELERATE THERE IS A SKIPPING AND/OR SURGING, WITH AN ACCOMPANIED SHUTTERING COMING FROM THE TRANSMISSION UNTIL THE CAR REACHES AS FAST AS 25 MPH. THIS DEFECT HAS ALMOST CAUSED ONE ACCIDENT. I HAVE BEEN IN CONTACT WITH TWO DEALERSHIPS TO TRY AND GET THE PROBLEM REPAIRED HOWEVER THE PARTS ARE ON BACK ORDER FOR AS LONG AS 4 MORE WEEKS. THE DEALERSHIPS HAVE STATED THIS IS A COMMON PROBLEM WITH VARIOUS SERVICE NOTICES ON IT. THEY HAVE INFORMED ME THAT IT IS DUE TO FAULTY SEALS THAT CAUSE LEAKING LUBRICANT. *TR

08/15/2014
Components: POWER TRAIN
Incident Date: 08/14/2014
Crash: No
Fire: No
Summary

EXPERIENCING SHUDDERING WITH ACCELERATION FROM A STOP POSITION. MY CAR MAKES A VERY LOUD NOISE ALONG WITH VIBRATIONS, TOOK MY CAR INTO THE DEALERSHIP TODAY, THEY CHECKED THE TRANSMISSION SAID IT WAS FINE, THEY TEST DROVE IT AND OF COURSE SINCE IT IS INTERMITTENT IT DIDN'T DO IT. I WAS TOLD THIS IS NORMAL DUE TO THE FACT THAT THE TRANSMISSION IS AN AUTOMATIC BUT FUNCTIONS LIKE A MANUAL TRANSMISSION. SOON AS I GET IN THE CAR DRIVE IT ABOUT 5 MILES AND IT STARTS DOING IT. I'M NERVOUS DRIVING IT CAUSE IT ALSO FEELS LIKE IT'S GOING TO DIE IN THE MIDDLE OF ACCELERATION. I FEEL THAT SAFETY IS COMPROMISED BY THIS ISSUE. IT SHUDDERS THE MOST AT ABOUT 18-20MPH FROM 0MPH. I DON'T SEE HOW THIS CAN BE NORMAL, IT FEELS SO UNSAFE. *TR

08/13/2014
Components: TIRES,WHEELS
Incident Date: 08/13/2014
Crash: No
Fire: No
Summary

2 CONTINENTAL CONTIPROCONTACT TIRES HAVE SIDEWALL BUBBLES ON MY 2013 FORD FOCUS. FEAR I WILL HAVE A BLOWOUT ON THE FREEWAY. *TR

08/12/2014
Components: STRUCTURE
Incident Date: 03/06/2013
Crash: No
Fire: No
Vehicle Identification Number: 1FADP3F24DL******
Summary

WITHIN A FEW DAYS OF INITIAL PURCHASE I NOTICED A RATTLE/CRUNCHING/GRINDING NOISE FROM THE FRONT PASSENGER SIDE OF THE VEHICLE. THE NOISE IS PREVALENT DURING REVERSE AS A RATTLE AND DURING LEFT TURNS AS CRUNCH AND SOMETIMES GRINDING NOISE. *TR

08/12/2014
Components: POWER TRAIN
Incident Date: 07/23/2014
Crash: No
Fire: No
Vehicle Identification Number: 1FADP3F24DL******
Summary

NOTE: THE FOLLOWING ISSUES ARE INTERMITTENT BUT PROGRESSIVE I.E., GETTING WORSE. ERRATIC TRANSMISSION SHIFTS: (1) LAGS (OPPOSITE OF #2 NEXT) DURING ACCELERATION FROM FULL STOP. (2) SUDDEN HIGH SPEED ACCELERATION THAT IS OUT OF PROPORTION FROM FORCE APPLIED TO ACCELERATOR PEDAL FROM FULL STOP I.E. THE FRONT WHEELS BRAKE TRACTION AND SPIN. (3) TRANSMISSION SHUTTERS DURING NORMAL ACCELERATION. (4) TRANSMISSION APPEARS TO GEAR SEARCH DURING NORMAL DRIVING CONDITIONS AT SPEEDS FROM 40 TO 50 MPH. THIS IS INDICATED BY CHANGES IN TACHOMETER READINGS (UP AND DOWN) AS WELL AS FEEL TO THE DRIVER. (5) VEHICLE WILL NOT MAINTAIN POSITION I.E., ROLLS BACKWARD, ON THE SLIGHTEST INCLINE. BRAKE PRESSURE MUST BE MAINTAINED TO PREVENT ROLL BACK. *TR

08/12/2014
Components: POWER TRAIN
Incident Date: 07/12/2013
Crash: No
Fire: No
Vehicle Identification Number: 1FADP3K20DL******
Summary

BOUGHT A NEW FORD FOCUS HATCHBACK. TRANSMISSION PROBLEMS FROM THE START. HESITATES AND JERKS WITH GRINDING SOUNDS. TOOK TO DEALER TWICE AND THEY DID NOTHING. *TR

08/11/2014
Components: ELECTRICAL SYSTEM,VEHICLE SPEED CONTROL,ENGINE
Incident Date: 04/29/2014
Crash: No
Fire: No
Vehicle Identification Number: 1FADP3F29DL******
Summary

I BOUGHT MY 2013 FOCUS SE PRE OWNED WITH 19500 MILES IN MARCH OF 2014. WITHIN A MONTH THE CAR WAS SHAKING HORRIBLY AT STOP AND AT SPEEDS BETWEEN 0-30MPH, WHILE GRINDING-LIKE NOISE CAME FROM THE TRANSMISSION. I AM IN FEAR OF MY WIFE AND MY SAFETY, I ALMOST GOT REAR ENDED BY A BIG 1 TON DIESEL TRUCK BECAUSE MY CAR WOULD NOT ACCELERATE FROM STOP. I TOOK IT THE DEALER AND THE CAR WAS "REPAIRED" BY THE FORD DEALERSHIP WHERE I BOUGHT IT FROM. AFTER TAKING IT HOME 2 WEEKS LATER I BROUGHT THE CAR BACK BECAUSE THE SAME PROBLEMS WERE OCCURRING. FORD SERVICE ASSURED ME THERE WAS ABSOLUTELY NOTHING WRONG WITH MY CAR. ME BEING A CHEMICAL PLANT WORKER WORKING OVERNIGHTS MADE IT DIFFICULT TO BRING THE CAR IN FOR A THIRD TIME DURING THEIR BUSINESS HOURS. FIRST CHANCE I GOT I BROUGHT THE CAR BACK TO THE DEALERSHIP A MONTH LATER TO GET IT FIXED AGAIN. I TALKED TO THE DEALER MANAGER AND HE GUARANTEED ME HE WOULD HELP ME WITH THIS ISSUE, HE TOOK ME TO THE FORD SERVICE MANAGER JUST FOR HIM TO TELL ME "ITS NORMAL" FOR THAT CAR TO DO THAT. THEY SAID ALL THEY COULD DO IS SOME COMPUTER RESET TO THE CAR AND GAVE IT BACK TO ME. THE SERVICE MANAGER TOLD ME THE CAR WILL START SHAKING AGAIN EVENTUALLY AND THERE'S NOTHING THEY CAN DO TO FIX THAT PROBLEM BECAUSE THAT'S THE WAY THE TRANSMISSION WAS DESIGNED. I AM IN THE PROCESS OF FILING A LEMON LAW COMPLAINT AGAINST FORD. WILL NEVER BUY ANOTHER FORD VEHICLE AGAIN. *TR

08/10/2014
Components: POWER TRAIN
Incident Date: 05/30/2013
Crash: No
Fire: No
Vehicle Identification Number: 1FADP3K26DL******
Summary

MY FOCUS HAS BEEN IN THE SHOP 3 TIMES TO KEEP FIXING THE SAME TRANSMISSION PROBLEM AND NOW IT IS GOING BACK IN TO THE SHOP FOR THE FOURTH TIME FOR THE SAME PROBLEM. THE TRANSMISSION KEEPS ON SHUDDERING, JERK S AND SLIPS OUT OF GEAR. IT HAS ROLLED BACK ON TAKE OFF. THE ENGINE GOES BUT THE TRANSMISSION DOESN'T. I HAVE TOOK MY CAR TO INTO 3 DEALERS HOPING THAT ANOTHER CAN FIX THE PROBLEM. I FEEL UNSAFE FOR MY WIFE DRIVING IT TO WORK. SHE HAS TO BE VERY CAREFUL WHEN SHE GETS ONTO THE HIGHWAY AND AT STOPS. SHE HAS TO DRIVE WITH BOTH FEET SO THE CAR WON'T GO BACKWARDS. SHE ALSO HAS TO WORRY ABOUT THE CARS BEHIND HER WHEN SHE TRIES TO TAKE OFF AT STOP LIGHTS. FORD HAS OFFERED ME A FREE OIL CHANGE WHICH I THOUGHT WAS FUNNY. MY WIFE HAS TO DRIVE IT TO WORK WE HAVE NO CHOICE IN THE MATTER SINCE IT IS OUR ONLY CAR. IF MY WIFE GETS HIT OR IF SHE HITS ANOTHER CAR I WILL BE GETTING A LAWYER BECAUSE FORD KNOWS ABOUT OUR PROBLEMS. I ASKED TO TRADE IT FOR ANOTHER BUT THEY DON'T WANT TO FIX THE PROBLEM OR DO A TRADE. THEY DID OFFER ME 1400 DOLLARS OFF A NEW 30,000 CAR BUT WE JUST BOUGHT THIS ONE AND CAN NOT AFFORD ANOTHER AT THIS TIME. PLEASE HELP US GET THIS UNSAFE MATTER FIXED. THANK YOU VERY MUCH FROM MY FAMILY TO YOURS ON THIS VERY UNSAFE MATTER.[XXX] INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6). *TR

08/10/2014
Components: POWER TRAIN
Incident Date: 08/09/2014
Crash: No
Fire: No
Vehicle Identification Number: 1FADP3K27DL******
Summary

WHILE ACCELERATING FROM STANDING POSITION (AT STOP LIGHT PENDING GREEN LEFT TURN) I HEAR GRINDING AND A POP NOISE COMING FROM ENGINE WHEN TRANSMISSION APPARENTLY SLIPPED (DISENGAGED) SO THAT THE FORWARD DRIVE WILL NOT OPERATE. CAR'S MOMENTUM KEPT CAR MOVING FORWARD BUT WITHOUT POWER FROM DRIVETRAIN. PUTTING CAR IN REVERSE GEAR CAUSES SEVERE GRINDING NOISE AND NO CHANGE IN MOTION. CAR DOES NOT HAVE FORWARD OR REVERSE MOVEMENT WHEN PUT INTO GEAR AND IS COMPLETELY DISABLED. CAR THAT WAS BEHIND ME SUDDENLY SWERVED TO PREVENT REAR-END COLLISION WITH MY RAPIDLY DECELERATING VEHICLE (WITH NO BRAKE LIGHTS ACTIVATED TO WARN OF RAPID DECELERATION). *TR

08/10/2014
Components: STEERING
Incident Date: 11/23/2013
Crash: No
Fire: No
Vehicle Identification Number: 1FADP3L99DL******
Summary

WHEN DRIVING AT HIGHWAY SPEEDS OF ABOUT 65+ MPH THE STEERING WHEEL WILL HAVE A NOTCHY FEEL WHEN YOU TRY AND TURN IT FROM THE CENTER TO CORRECT DIRECTION, WHICH RESULTS IN A JOLT* THAT OVER CORRECTS CAUSING YOU TO HAVE TO CORRECT AGAIN, WHERE THE ISSUE COMES INTO PLAY ONCE AGAIN. DOING SO MAKE IT FEEL AS IF YOU HAVE TO CONSTANTLY TURN THE WHEEL BETWEEN THE NOTCH POINTS IN ORDER TO GO IN A STRAIGHT LINE, WHICH MAKES THE CAR HANDLE IN A VERY UNSAFE MANNER, WHEN YOU TAKE INTO ACCOUNT THAT WHEN THE WHEEL GOES INTO THE NOTCH THE CAR HEADS STRAIGHT FOR THE CAR NEXT TO YOU OR THE BARRIER/DITCH ON THE SIDE OF THE ROAD. I HAVE TO TAKE 500 MILE TRIPS EVERY MONTH, AND THIS BECOMES A SERIOUS PROBLEM AT THE SPEEDS AND DISTANCES THAT I HAVE TO DRIVE. * THIS JOLT IS LIKE YOU HAVE TO TURN OVER A BUMP, THERE IS A POINT THAT REQUIRES MORE FORCE TO TURN THAN NORMAL, BUT THE MOMENT IT BREAKS THAT BARRIER, IT GOES BACK TO NORMAL CAUSING THE WHEEL TO TURN AND STICK INTO ANOTHER POSITION/NOTCH. THERE IS A NOTCH BOTH LEFT AND RIGHT ABOUT 10-15 DEGREES OF CENTER, MEANING ONCE YOU BREAK THE INITIAL FORCE TO MOVE FROM THE CENTER, IT WILL "CLUNK" INTO THE NOTCH AT 10-15 DEGREES FROM CENTER. *TR

08/07/2014
Components: POWER TRAIN
Incident Date: 07/01/2014
Crash: No
Fire: No
Vehicle Identification Number: 1FADP3K21DL******
Summary

TL* THE CONTACT OWNS A 2013 FORD FOCUS. WHILE DRIVING 15 MPH, THE TRANSMISSION SHIFTED WITH LITTLE ACCELERATION AND ALL THE WARNING INDICATORS ILLUMINATED. THE FAILURE OCCURRED NUMEROUS TIMES. THE DEALER STATED THAT THE TRANSMISSION CONTROL VALVE NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED AND THE MANUFACTURER WAS NOTIFIED. THE APPROXIMATE FAILURE MILEAGE WAS 55,000.

08/07/2014
Components: POWER TRAIN,ELECTRICAL SYSTEM
Incident Date: 10/30/2013
Crash: No
Fire: No
Vehicle Identification Number: 1FADP3K24DL******
Summary

TL* THE CONTACT OWNS A 2013 FORD FOCUS. THE CONTACT STATED THAT WHILE DRIVING AT VARIOUS SPEEDS, THE VEHICLE SHIFTED INTO A DIFFERENT GEAR INDEPENDENTLY. THE VEHICLE WAS TAKEN TO A DEALER WHERE THE TECHNICIAN DIAGNOSED THAT THE COMPUTER NEEDED TO BE RESET. THE VEHICLE WAS REPAIRED BUT THE FAILURE PERSISTED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS 17,328.

08/06/2014
Components: POWER TRAIN
Incident Date: 08/05/2014
Crash: No
Fire: No
Vehicle Identification Number: 1FADP3K20DL******
Summary

THIS IS A FOLLOW ON TO AN ORIGINAL COMPLAINT SUBMITTED. THIS FIRST TIME THE ENTIRE TRANSMISSION WAS REPLACE AND FIXT THE ISSUE FOR 10,000 MILES. THE NEW TRANSMISSION AGAIN STARTED TO HESITATE WHEN THE OUTSIDE TEMPERATURE IS OVER 80 DEGREES. SEVERE SHUDDER WHEN SHIFTING FROM 1ST INTO 2ND. THEN THE VEHICLE WOULD REACH 5 MPH ACCELERATING FROM A STOP AND THE ENGINE RPMS WOULD JUMP TO 5000 AND THE VEHICLE WOULD ONLY CREEP ALONG AT 5 MPH. THIS HAPPENED IN HEAVY TRAFFIC WITHOUT WARNING. LIMPED THE CAR INTO THE DEALER WHO HAD TO REPLACE THE TRANSMISSION TCM. THE CONTROLLERS SEEM TO LAST BETWEEN 10,000 AND 16,000 MILES. WHEN THE VEHICLE EXPERIENCES A FAILED TRANSMISSION CONTROLLER IN HEAVY TRAFFIC, THIS POSES A VERY UNSAFE CONDITION AS OTHER CARS ARE TRYING TO DRIVE AROUND AT 45 MPH. *TR

08/05/2014
Components: POWER TRAIN
Incident Date: 05/14/2014
Crash: No
Fire: No
Summary

GOING FOR TRANSMISSION #2 SEE IF THIS ONE CAN LAST MORE THAN 3 MONTHS. LAST FORD I WILL BUY SHOULD HAVE KEPT MY 2008 TAURUS HAD ONE PROBLEM WITH IT THE WHOLE TIME I OWNED IT. WHAT HAPPENS WHEN MY WARRANTY RUNS OUT AND EVERY THREE MONTHS I HAVE TO HAVE CLUTCHES CHANGED. *TR

08/05/2014
Components: POWER TRAIN
Incident Date: 10/01/2013
Crash: No
Fire: No
Vehicle Identification Number: 1FADP3F20DL******
Summary

TL* THE CONTACT OWNS A 2013 FORD FOCUS. THE CONTACT STATED THAT THE VEHICLE FAILED TO PROPERLY ACCELERATE WHILE DRIVING AT ANY SPEED. THE ACCELERATOR PEDAL HAD TO BE DEPRESSED WITH GREAT FORCE TO GAIN ACCELERATION. THE VEHICLE WAS TAKEN TO THE DEALER MORE THAN FIVE TIMES FOR REPAIRS. THE DEALER REBUILT THE TRANSMISSION AND CLUTCH AND UPDATED THE SOFTWARE, BUT THE VEHICLE JERKED VIOLENTLY AND PRODUCED A GRINDING NOISE WHEN THE GEARS WERE CHANGED. THE VEHICLE WAS NOT REPAIRED AND THE MANUFACTURER WAS NOTIFIED. THE APPROXIMATE FAILURE MILEAGE WAS 15,109.

08/05/2014
Components: POWER TRAIN
Incident Date: 10/04/2013
Crash: No
Fire: No
Summary

TL* THE CONTACT OWNS A 2013 FORD FOCUS. THE CONTACT STATED THAT THE VEHICLE FAILED TO PROPERLY ACCELERATE WHILE DRIVING AT ANY SPEED. THE ACCELERATOR PEDAL HAD TO BE DEPRESSED WITH GREAT FORCE TO GAIN ACCELERATION. THE VEHICLE WAS TAKEN TO THE DEALER MORE THAN FIVE TIMES FOR REPAIRS. THE DEALER REBUILT THE CLUTCH AND UPDATED THE SOFTWARE, BUT THE VEHICLE JERKED VIOLENTLY AND PRODUCED A GRINDING NOISE WHEN THE GEARS WERE CHANGED. THE VEHICLE WAS NOT REPAIRED AND THE MANUFACTURER WAS NOTIFIED. THE VIN WAS UNAVAILABLE. THE APPROXIMATE FAILURE MILEAGE WAS 18,000.

08/02/2014
Components: STEERING,POWER TRAIN,ELECTRICAL SYSTEM
Incident Date: 06/01/2013
Crash: No
Fire: No
Vehicle Identification Number: 1FADP3F21DL******
Summary

MY CAR HAS HAD THE STEERING FIXED, THE ALTERNATOR REPLACED AND THE CLUTCH FIXED 5-6 TIMES IN 6 MONTHS. MY TRANSMISSION/CLUTCH IS STILL NOT REPAIRED. SOMEONE IS GOING TO DIE IN THIS CAR AND I CAN'T AFFORD TO GET RID OF IT SO I AM FORCED TO PUT MY LIFE IN DANGER EVERY DAY. I HAVE A LEMON LAW ATTORNEY AND FORD WILL STILL DO NOTHING. I PAID $1095 FOR AN AUTOMATIC TRANSMISSION AND I DO NOT HAVE AN AUTOMATIC TRANSMISSION. FORD COMMITTED FRAUD WITH THIS SALE. *TR

08/02/2014
Components: POWER TRAIN
Incident Date: 06/26/2014
Crash: No
Fire: No
Vehicle Identification Number: 1FADP3K21DL******
Summary

CVT AUTOMATIC TRANSMISSION SHUTTERS, KNOCKS, DELAYS THEN ACCELERATES. DIFFICULT TO PREDICT WHEN. SOMETIMES OK OTHER TIMES IT HESITATES UPON ACCELERATION. WHILE TURNING LEFT WAS ALMOST HIT BY ONCOMING TRAFFIC DUE TO THE UNPREDICTABLE SHUTTER AND DELAY. FORD DEALER SAYS TRANSMISSION IS NORMAL AND TO EXPECT THAT. THERE IS NO WAY THIS IS SAFE. *TR

07/30/2014
Components: POWER TRAIN
Incident Date: 07/14/2014
Crash: No
Fire: No
Vehicle Identification Number: 1FADP3K21DL******
Summary

UPON ACCELERATION, FROM STOP OR MOVING, THE VEHICLE SHAKES, JERKS, AND RATTLES VIOLENTLY. THE TRANSMISSION WILL GRIND AND WILL HESITATE TO ENGAGE. TRYING TO PULL OUT INTO MOVING TRAFFIC, I WAS ALMOST IN AN ACCIDENT MULTIPLE TIMES DUE TO THE ENGINE PROPERLY "REVVING UP" BUT THE TRANSMISSION FAILING TO EITHER ENGAGE, LATE TO ENGAGE, OR MISSING THE PROPER GEAR. ON EVEN SLIGHT INCLINES THE VEHICLE WILL ROLL BACKWARDS QUICKLY WHEN MOVING FOOT FROM BRAKE TO ACCELERATOR. TAKEN TO DEALERSHIP WHO CONFIRMED FAILURE OF CLUTCH AND SEALS BUT FORD DOES NOT HAVE AVAILABILITY ON PARTS. MULTIPLE DEALERSHIPS TOLD ME THIS PROBLEM IS IN EVERY 2013 FOCUS, AND READING ONLINE CONFIRMS THOUSANDS UPON THOUSANDS OF PEOPLE WITH THE SAME ISSUE. THIS IS CLEARLY A SAFETY ISSUE AND I'M NOW DRIVING A CAR WITH A CONFIRMED FAILURE ITEM THAT CANNOT BE REPLACED. DEALERSHIPS ALSO HAVE TOLD ME "THIS PROBLEM WILL BE PRESENT FOREVER" OR IS "NOT FIXABLE". *TR

07/29/2014
Components: SUSPENSION,VEHICLE SPEED CONTROL
Incident Date: 06/09/2014
Crash: No
Fire: No
Vehicle Identification Number: 1FADP3K26DL******
Summary

SINCE I BOUGHT THE CAR IS BEEN HAVING A LOT OF ISSUES WITH CHANGING GEARS,I CALLED AND FORD SAID IT WAS NORMAL.BUT I HAD AN INCIDENT IT WAS VERY SCARY EVERY TIME YOU ARE IN TRAFFIC AND THE CAR COMES TO A COMPLETE STOP, IF YOU TRY TO ACCELERATE THE CAR IT GOES HARD AND FAST I ALMOST CRASHED THE PERSON RIGHT IN FRONT OF ME.THE OTHER INCIDENT I WAS IN A PARKING LOT AND HAD THE CAR ON REVERSE AND THE CAR ACTUALLY WENT FORWARD IT WAS VERY SCARY I WENT ONLY AND SEE MANY CUSTOMERS COMPLAINING ABOUT SIMILAR ISSUES I JUST DON'T UNDERSTAND WHY THEY ARE TAKING SO LONG TO ISSUE A RECALL ON THIS MODELS IS VERY DANGEROUS THEY NEED TO AVOID ANY FURTHER INCIDENTS I DON'T FEEL SAFE IN THIS CAR AND I DON'T WANT TO PUT SOMEONE ELSE IN DANGER TO FOR SOMETHING THAT COULD BE AVOIDED. I REALLY PRAY AND HOPE THAT THEY DO SOMETHING ABOUT IT NOW THESE CARS NEED TO BE OFF THE STREET NOW. *JS

07/29/2014
Components: POWER TRAIN
Incident Date: 12/11/2012
Crash: No
Fire: No
Vehicle Identification Number: 1FADP3F29DL******
Summary

VEHICLE SHUDDERS WHEN ACCELERATING FROM A STOP, AND ON SEVERAL OCCASIONS WHILE ACCELERATING THE TRANSMISSION SLIPS OUT OF GEAR (DRY TYPE AUTOMATIC TRANSMISSION) AND THERE IS NO CONTROL UNDER POWER. I HAVE TO COAST TO THE SIDE OF THE ROAD AND TURN OFF THE CAR AND RESTART IT AND HOPE THAT THE TRANSMISSION REENGAGES. . THIS HAS HAPPENED ON BOTH THE STREET AND HIGHWAY. ON THE HIGHWAY I HAVE TO CONTEND WITH THE POSSIBLE CHANCE OF BEING REAR ENDED BY A VEHICLE TRAVELING MUCH FASTER THAN ONE ON THE STREET. THIS HAS HAPPENED ON A REGULAR BASIS, AND THE DEALER HAS YET TO FIX THE PROBLEM. THIS PROBLEM HAS EXISTED AS LONG AS I HAVE OWNED THE CAR. *JS

07/28/2014
Components: ENGINE
Incident Date: 09/09/2013
Crash: No
Fire: No
Summary

I PURCHASED MY 2013 FOCUS TITANIUM, AUTO TRANSMISSION, IN SEPTEMBER 2013. AFTER A FEW DAYS, I NOTICED HESITATION/SHUDDERING, JERKING, AND GRINDING WHEN ACCELERATING FROM A STAND-STILL/"OFF THE LINE" AS WELL AS WHEN THE CAR WAS DOWNSHIFTING FROM HIGHER GEARS. I CALLED MY DEALER, NAZARETH FORD IN NAZARETH, PA, TO REPORT THE ISSUE. I WAS TOLD BY THE DEALER THAT THIS WAS "NORMAL" FOR THE TRANSMISSION, WHICH IS A "MANUAL AUTOMATIC" TRANSMISSION. I WAS SKEPTICAL, BUT I WAS ADVISED TO DRIVE 500 MILES AND SEE IF THE PROBLEM CORRECTED ITSELF. I WAS DISCOURAGED TO MAKE AN APPOINTMENT, SINCE THIS WAS SUPPOSED TO BE "NORMAL" AND I HAD NOT REACHED 500 MILES YET TO SEE IF IT WOULD IMPROVE. IT NEVER DID AND HAS ONLY GOTTEN WORSE. LAST WEEK AFTER ALMOST A YEAR AND 17,500 MILES WITH NO IMPROVEMENT, I WAS FED UP. I CALLED THE DEALER TO MAKE AN AN APPOINTMENT. THE DEALER KEPT THE CAR TWO DAYS AND REPORTED THAT THEY REPROGRAMMED THE TRANSMISSION. I PICKED THE CAR UP LAST SATURDAY AND AFTER 15 MINUTES OR LESS, THE ISSUES RETURNED. I CONTACTED THE DEALER AGAIN AND THE PERSON DID NOT RETURN MY PHONE CALL. I VISITED IN PERSON AND WAS ADVISED AGAIN THAT I SHOULD DRIVE ANOTHER 500 MILES SO THE REPROGRAM COULD TAKE EFFECT. THE DEALER COMMENTED THAT A NUMBER OF CUSTOMERS HAVE COME BACK FOR PREMATURE TRANSMISSION REPLACEMENTS, WHICH DID NOT LEAVE ME WITH A GREAT FEELING. THIS ISSUE HAS PROVED TO BE POTENTIALLY LIFE-THREATENING ON A NUMBER OF OCCASIONS, SUCH AS COMING TO A STOP AT THE END OF AN INTERSECTION, RED LIGHT, OR HIGHWAY RAMP BEFORE ACCELERATING BACK UP TO SPEED AND CLIMBING ANY SORT OF HILL. JERKING AND GRINDING PREVENTS THE CAR FROM ACCELERATING SMOOTHLY. WHILE I AM OTHERWISE HAPPY WITH THE FEATURES OF THE CAR, THIS IS A DEAL-BREAKER. WITH THE NUMBER OF MILES THAT I DRIVE, I AM SCARED THAT THIS IMPROPER FUNCTIONING WILL CAUSE A COLLISION IF LEFT UNRESOLVED. *JS

07/27/2014
Components: ENGINE
Incident Date: 05/22/2013
Crash: No
Fire: No
Vehicle Identification Number: 1FADP3K27DL******
Summary

WHEN TURNING A CORNER AND ATTEMPTING TO ACCELERATE THE CARE SHUDDERED AND MADE LOUD NOISES. IT PROGRESSED TO SHUDDERING EVERY TIME I ACCELERATED...CLIMBING SMALL GRADE, CHANGING SPEED ZONES ETC. THIS IS AN AUTOMATIC CAR. I HAD IT INTO SHOP WHERE THEY CLEANED CLUTCHES AND THE PROBLEM PERSISTED AND NOW THERE WAS SHUDDERING WHEN I ATTEMPTED TO BACK DOWN A SMALL DRIVE WAY INCLINE. THE CAR CONTINUES TO SHUDDER AND MAKE NOISE. THE SERVICE DEPARTMENT TELLS ME THE CAR NEEDS TO LEARN MY DRIVING STYLE....BS. THIS IS EMBARRASSING AND FRUSTRATING NOT TO MENTION THAT I FEEL VERY UNSAFE DRIVING A CAR WITH TRANSMISSION PROBLEMS. I WAS TOLD TO DRIVE IT MORE, BUT I REFUSE TO DRIVE A BRAND NEW CAR WITH THESE ISSUES. *JS

07/25/2014
Components: ENGINE
Incident Date: 07/23/2014
Crash: No
Fire: No
Summary

I WAS STOPPED IN LINE AT A LIGHT. WHEN THE LIGHT CHANGED I PUSHED ON THE GAS AND THE CAR WOULD NOT MOVE- IT SOUNDED LIKE THE ENGINE WAS STUCK IN NEUTRAL. I SHUT THE CAR OFF AND RESTARTED IT AND THAT'S WHEN THE CHECK ENGINE LIGHT CAME ON. I WAS ALMOST REAR-ENDED SEVERAL TIMES AS THE CAR WOULD NOT MOVE. I HAD IT TOWED TO THE DEALER ONLY TO BE TOLD THAT THEY DIDN'T KNOW WHAT WAS WRONG-AFTER TWO DAYS I WAS TOLD IT WAS DUE TO AN UPDATE THAT NEEDED TO BE DONE TO THE ENGINE SOFTWARE AND THAT IT WAS NOT COVERED UNDER EITHER THE BASIC WARRANTY OR THE EXTENDED WARRANTY AND I WOULD HAVE TO PAY FOR THE REPAIR. I HAD THE SAME VEHICLE TO THE DEALER FOR A SOUND IN THE ENGINE ON 6/30 AND THEY COULDN'T FIND ANYTHING! I HAVE A FRIEND WHO HAD THE SAME ISSUE WHEN HIS CAR WAS A MONTH OLD AND THEY COVERED THE COST OF HIS REPAIR. *TR

07/25/2014
Components: POWER TRAIN
Incident Date: 12/10/2013
Crash: No
Fire: No
Vehicle Identification Number: 1FADP3K20DL******
Summary

AT 15,583 MILES THE TRANSMISSION WAS SHIFTING VERY HARD AND AT RANDOM TIMES CHANGING GEARS. THE DEALER SAID THE DOUBLE CLUTCH TRANSMISSION HAD FAILED AND I HAD TO WAIT THREE WEEKS FOR THE DEALER TO REPLACE THE TRANSMISSION. THEY SAID THEY HAD SO MANY CARS AHEAD OF ME TO JUST DRIVE THE CAR AS THE TRANSMISSION HAD ALREADY FAILED AND IF IT STRANDED ME, THEY WOULD TOW THE CAR IN. THREE WEEKS LATER THE TRANSMISSION WAS REPLACED AND THE CONDITION WAS CORRECTED. NOW AT 26,400 MILES, DURING A VERY HOT DAY, THE CAR LUNGED WHEN ACCELERATING AND THEN LOSS POWER DURING AN ACCELERATION FROM A STOP. MULTIPLE TIMES THE CAR FOLLOWING BEHIND HAD TO 'PANIC STOP' OR WOULD HAVE REAR ENDED MY CAR. AFTER ABOUT 40 MILES OF DRIVING, THE 'CHECK ENGINE' LIGHT CAME ON. THE DEALER LOOKED AT THE CAR AND SAID THEY COULD NOT WORK ON THE CAR FOR AT LEAST A WEEK BUT READ THE ERROR CODES AND TURN OFF THE CHECK ENGINE LIGHT. I WAS INSTRUCTED TO DRIVE THE CAR UNTIL NEXT WEEK AS IT WAS SAFE TO DRIVE. AFTER EXPERIENCING THIS CONDITION, NO ONE WOULD THINK THIS CAR IS SAFE TO DRIVE. THEN I WAS TOLD THAT AFTER THEY CHECK OUT THE CAR, IF THE TRANSMISSION HAS FAILED AGAIN, IT WOULD TAKE AT LEAST THREE WEEKS FOR THEM TO GET A NEW ONE AND THEY WOULD NOT BE ABLE TO FIX IT ANY SOONER AS THEY HAVE SO MANY CARS AHEAD OF MINE THAT NEED NEW TRANSMISSIONS. FOR THE PAST FEW DAYS, THE AMBIENT TEMPERATURE HAS BEEN MUCH LOWER AND THE LUNGING HAS STOPPED. HOWEVER, THE TRANSMISSION EITHER SHIFTS PERFECT OR SHIFTS HARD AND IS AGAIN RANDOMLY CHANGING GEARS. THE IDLE IS ALSO BECOMING VERY ROUGH AND AFTER A STOP, STAYS AT 1200 RPMS AND TAKES ABOUT 10 SECONDS TO COME DOWN TO WHAT IS NORMAL ABOUT 700 RPM. *TR

07/24/2014
Components: POWER TRAIN
Incident Date: 04/10/2013
Crash: No
Fire: No
Summary

COMPLAINED TO SERVICE WRITER WHEN I BROUGHT THE CAR IN WITH THE STUTTERING PROBLEM WHEN I START TO DRIVE. WAS TOLD THAT IT IS BECAUSE FORD HAD REDESIGNED A MANUAL TRANSMISSION TO MAKE IT AUTOMATIC TO INCREASE THE GAS MILEAGE. WAS TOLD TO BRING IT BACK IF GOT WORSE. IT HAS AND MUCH WORSE, NOW IT NOT ONLY SHUTTERS BUT IT HAS A KNOCKING SOUND. I NOTICED A BLACK RING AROUND THE AREA WHERE THE TWO PIECES ARE BOLTED TOGETHER. I HAVE TO DRIVE 24 MILES TO WORK EACH DAY ON THE INTERSTATE AND HAVE MAJOR CONCERNS ABOUT BEING STRANDED ON THE SIDE OF ROAD. I WAS TOLD THAT FORD HAD GOT IT'S ACT TOGETHER FINALLY AND DECIDED TO GET THE FOCUS SE. WORST MISTAKE I MADE. SHOULD HAVE BOUGHT THE KIA SOUL LIKE I PLANNED OR THE CHEVY CRUZE. *TR

07/23/2014
Components: POWER TRAIN
Incident Date: 07/22/2014
Crash: No
Fire: No
Vehicle Identification Number: 1FADP3F23DL******
Summary

MY CAR HAS A VERY LOUD RATTLING NOISE WHEN IT SHIFTS, TOOK TO DEALER,FLANDERS AND PATCH IN LEBANON NH ON 07/22/13 THEY LOOKED AT IT, AND SAID ITS THE TRANSMISSION, {SOME PART} ? WAS TOLD IT WAS THE NATURE OF THE BEAST, AND I WOULD HAVE TO LIVE WITH IT. WILL VERY LIKELY TRY MY HARDEST TO , TELL EVERY ONE NOT TO BUY THIS TYPE OF CAR,. *TR

07/23/2014
Components: ELECTRICAL SYSTEM,ENGINE
Incident Date: 05/26/2014
Crash: No
Fire: No
Vehicle Identification Number: 1FADP3L90DL******
Summary

AS I WAS DRIVING THE CAR, AT LOW RPM'S THE CAR WOULD STUTTER AND STALL. IT IS MORE PRONOUNCED WITH THE AIR CONDITIONING ON. TOOK IT TO THE DEALER AND COULD FIND NOTHING WRONG WITH IT, I WAS TOLD THIS IS COMMON. ON MY WAY HOME FROM THE DEALER THE CAR STALLED LEAVING A GREEN TRAFFIC LIGHT AND I WAS ALMOST HIT IN THE REAR END. THE CAR FINALLY LITE A CHECK ENGINE LIGHT 3 WEEKS LATER. DEALER CHANGED AN O2 SENSOR AND 4 DAYS LATER IN JULY CAR WENT INTO "LIMP MODE" IN FIRST GEAR AS I WAS LEAVING A RESTAURANT. THE CAR HESITATED AND STALLED IN TRAFFIC, I WAS ALMOST HIT IN THE REAR OF THE CAR AGAIN. THE DEALER CLAIMS THAT THE AN ACTUATOR CONTROLLING THE RADIATOR VENTS IS BAD, BUT THIS SHOULD NO HAVE CAUSED THE CAR TO GO INTO LIMP MODE. FORD HAS A TSB FOR A WIRING HARNESS PROBLEM, THE NUMBER IS TSB 13-9-7 THAT EXPLAINS THE ISSUES OF STUTTERING AND STALLING, BUT UNLESS 2 CODES ARE READ ON THE COMPUTER THEY REFUSE TO FIX IT. THE PROBLEM IS WELL DOCUMENTED ON FORDFOCUSST.ORG WEBSITE. HUNDREDS, IF NOT THOUSANDS OF CARS HAVE THE SAME ISSUE. I BELIEVE THAT ONE DAY SOMEONE, IF NOT MANY PEOPLE, WILL BE SERIOUSLY HURT DUE TO THIS ISSUE. *TR

07/23/2014
Components: POWER TRAIN
Incident Date: 07/09/2013
Crash: No
Fire: No
Vehicle Identification Number: 1FADP3E28DL******
Summary

TRANSMISSION SLIPS AND WILL NOT ACCELERATE AT A STOP OR SLOW SPEED WILL NOT PROPERLY GO TO THE 1ST GEAR SPEED TRIES TO JERK AND STOP ALSO ROLLS BACK ON A SMALL INCLINE WHEN STOPPED ON A HILL FOR A RED LIGHT .MUST STEP ON GAS ALOT SO I DON'T ROLL BACKWARDS WHEN THE LIGHT TURNS GREEN. VERY BAD JERKING WHEN YOU TRY TO ACCELERATE INTO TRAFFIC ON HIGHWAY.I BOUGHT THE CAR BRAND NEW HAVE HAD THIS PROBLEM FORM THE VERY FIRST DAY. *TR

07/23/2014
Components: POWER TRAIN
Incident Date: 09/24/2012
Crash: No
Fire: No
Vehicle Identification Number: 1FADP3K27DL******
Summary

I HAVE HAD MY 2013 FORD FOCUS SEVERAL TIMES IN THE DEALER, FOR TRANSMISSION PROBLEMS WITH THEIR DUAL CLUTCH TRANSMISSION INCLUDING EXCESSIVE NOISE DURING ACCELERATION, THE GEAR SHIFT AROUND ON THE STOP AND GO TRAFFIC EVEN WITH 5 MPH SPEED, HESITATION WHEN ATTEMPTING TO ACCELERATE INTO TRAFFIC, AND JERKY ACCELERATION, ESPECIALLY FROM 1ST TO 2ND GEAR. EVERY TIME THEY TOLD ME IT IS NORMAL, AND TOLD ME IF THE CAR ISN'T BREAK DOWN OR WITH AN ENGINE LIGHT ON, THEY CAN'T DO ANYTHING. I DO NOT FEEL SAFE DRIVING THE VEHICLE ANYMORE, ESPECIALLY IN HEAVY TRAFFIC AS I NEVER KNOW WHEN IT IS GOING TO FAIL TO ACCELERATE. FORD INSISTS THESE ISSUES ARE NORMAL, AND TELL ME I CAN WAIT UNTIL BEFORE MY WARRANTY EXPIRE TO COME BACK TO FIX (DON'T KNOW WHAT THAT MEAN?) *TR

07/22/2014
Components: POWER TRAIN
Incident Date: 01/13/2014
Crash: No
Fire: No
Summary

TL* THE CONTACT OWNS A 2013 FORD FOCUS. THE CONTACT STATED THAT WHILE DRIVING 1 MPH, THE TRANSMISSION FAILED TO SHIFT INTO A HIGHER GEAR AND THE VEHICLE FAILED TO ACCELERATE. THE VEHICLE WAS TAKEN TO A DEALER WHERE IT WAS INFORMED THAT THE CLUTCH FAILED. THE VEHICLE WAS REPAIRED BUT THE FAILURE RECURRED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS 18,000 AND THE CURRENT MILEAGE WAS 21,000. THE VIN WAS NOT AVAILABLE.

07/21/2014
Components: POWER TRAIN,ENGINE
Incident Date: 05/01/2014
Crash: No
Fire: No
Vehicle Identification Number: 1FADP3F23DL******
Summary

TL* THE CONTACT OWNS A 2013 FORD FOCUS. THE CONTACT STATED THAT WHILE DRIVING AT VARIOUS SPEEDS, THE VEHICLE STALLED SEVERAL TIMES AND THE ENGINE LIGHT REMAINED ILLUMINATED. ALSO, THE CONTACT MENTIONED THAT THE VEHICLE SHIFTED OUT OF PARKED INDEPENDENTLY. THE DEALER ADVISED IT WAS NORMAL FOR THE VEHICLE TO ROLL OUT OF PARK ON ITS OWN. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE APPROXIMATE FAILURE AND CURRENT MILEAGE WAS 36,000.

07/21/2014
Components: POWER TRAIN
Incident Date: 07/01/2013
Crash: No
Fire: No
Vehicle Identification Number: 1FADP3K24DL******
Summary

AUTOMATIC TRANSMISSION SHUTTERS, JERKS, LUNGES, SOMETIMES DANGEROUSLY FORWARD LIKE SOMEONE "POPPED THE CLUTCH". QUESTIONED DEALER AT PURCHASE AND WAS TOLD "BREAK IN". QUESTION DEALER PRIOR TO 10K SERVICE WAS TOLD "NORMAL". AT 10K SERVICE REQUESTED COMPUTER REPROGRAMMING AND UPDATES TO TRANSMISSION. WAS GIVEN AN "OFFICIAL FORD DESCRIPTION" DOCUMENT OF TRANSMISSION BASICALLY TOLD "NORMAL". TOOK CAR TO DIFFERENT DEALER FOR 20K SERVICE. TOLD THEM RE: SHUTTER, JERKING, AND LUNGING FORWARD. THEY FOUND CLUTCH OIL LEAK. REPLACED SEALS AND CLUTCH AND REPROGRAMMED COMPUTER. 2 WEEKS LATER CAR IS WORSE THEN BEFORE. SAME ISSUES BUT WORSE AND NOW A SLIGHT CLANKING/GRINDING SOUND AT LOWER SPEEDS DURING ACCELERATION AND HESITATION. WILL RETURN FOR SERVICE AGAIN.

07/21/2014
Components: POWER TRAIN
Incident Date: 07/21/2014
Crash: No
Fire: No
Summary

I HAVE HAD MY 2013 FORD FOCUS AT THE DEALER THREE TIMES NOW FOR TRANSMISSION PROBLEMS WITH THEIR DUAL CLUTCH TRANSMISSION INCLUDING EXCESSIVE NOISE DURING ACCELERATION, HESITATION WHEN ATTEMPTING TO ACCELERATE INTO TRAFFIC, AND JERKY ACCELERATION, ESPECIALLY FROM 1ST TO 2ND GEAR. THEY HAVE REPLACED THE CLUTCH AND REPROGRAMMED THE TRANSMISSION BUT THE PROBLEM HAS PERSISTED - THE NOISE AND HESITATION RETURNED WITHIN A DAY OF THE REPAIRS. I SIMPLY DO NOT FEEL SAFE DRIVING THE VEHICLE, ESPECIALLY IN HEAVY TRAFFIC AS I NEVER KNOW WHEN IT IS GOING TO FAIL TO ACCELERATE. FORD INSISTS THESE ISSUES ARE NORMAL, BUT I CAN'T IMAGINE A CAR THAT SOUNDS LIKE THIS AND FAILS TO SHIFT WHEN ACCELERATING INTO TRAFFIC IS "NORMAL". *TR

07/19/2014
Components: POWER TRAIN
Incident Date: 01/01/2014
Crash: No
Fire: No
Vehicle Identification Number: 1FADP3F23DL******
Summary

TRANSMISSION IS GRINDING CAR IS SHIMMING ACTS AS IF IT WANTS TO STALL. I HAVE HAD IT TO BERT WOLF 2 TIMES THIS YEAR AND ITS STILL NOT FIXED. IM AFRAID CAR WILL STALL WHEN TURNING IN FRONT OF ONCOMING TRAFFIC. *TR

07/18/2014
Components: POWER TRAIN
Incident Date: 07/11/2014
Crash: No
Fire: No
Vehicle Identification Number: 1FADP3K27DL******
Summary

TOOK DELIVERY OF A 2YR OLD CERTIFIED 2013 FORD FOCUS SE A WEEK AGO. WHEN ACCELERATING FROM A STOP THE CAR TRANSITION SLIPS SIMILAR TO A DRIVER LEARNING HOW TO DRIVE A MANUAL TRANSMISSION. WHEN ACCELERATING AND TURNING A CORNER THE CAR WITH STUDDED AND JUMP. I CALLED THE DEALERSHIP WHO TOLD ME THIS WAS PART OF THE DUAL CLUTCH DESIGN OF THE CAR. APPRECIATE THE OTHER POSTS TO VALIDATE THE SITUATION. *TR

07/17/2014
Components: POWER TRAIN
Incident Date: 06/26/2013
Crash: No
Fire: No
Vehicle Identification Number: 1FADP3F28DL******
Summary

SHORTLY AFTER PURCHASING MY BRAND NEW 2013 FORD FOCUS I NOTICED AT ACCELERATION FROM A STOP THAT MY TRANSMISSION WAS "SLIPPING" (SHUDDERING, LURCHING INTO GEAR ETC.). I CONTACTED MY SALESMAN ABOUT THE ISSUE AND HE TOLD ME THAT MY CAR WAS "JUST BREAKING IN" AND IT WOULD GO AWAY. THIS PROBLEM DID NOT STOP AND EVENTUALLY GOT WORSE TO THE POINT THAT I CALLED MY DEALERSHIP'S SERVICE DEPARTMENT ON MY OWN TO COMPLAIN. I WAS TOLD TO BRING MY CAR IN; THEY WERE GOING TO USE A "SPECIAL" CLEANING SOLUTION ON THE CLUTCHES IN THE TRANSMISSION TO FIX THE PROBLEM. IF THAT DID NOT WORK THEN THEY WOULD REPLACE THE CLUTCHES ALTOGETHER. NEEDLESS TO SAY THE CLUTCHES WERE REPLACED. THIS OCCURRED AT THE END OF JUNE OF THIS YEAR (2014); HERE IT IS NOT EVEN A MONTH LATER AND MY CAR IS HAVING THE SAME ISSUE. ALSO DURING THIS TIME PERIOD MY CAR WILL OCCASIONALLY ROLL BACKWARDS ON AN INCLINE. *TR

07/16/2014
Components: ELECTRICAL SYSTEM,VEHICLE SPEED CONTROL,ENGINE
Incident Date: 06/07/2014
Crash: No
Fire: No
Vehicle Identification Number: 1FADP3L96DL******
Summary

AS I WAS WAITING A TRAFFIC LIGHT MY ENGINE REVS DROPPED SO LOW THE ENGINE QUIETLY DIED. WHEN I WENT TO ACCELERATE FROM THE LIGHT I REALIZED THE CAR HAD STALLED AND HAD TO RESTART THE CAR. IT ONLY HAPPENED ONCE MORE IN THE NEXT MONTH AND A HALF, THEN HAPPENED THREE TIMES YESTERDAY. THE LAST TIME THE CAR STALLED I WAS GETTING READY TO MAKE A LEFT TURN THROUGH A TRAFFIC LIGHT DURING THE RUSH HOUR COMMUTE HOME. THE CAR DID START UP AGAIN, BUT IT STRUGGLED TO TURN BACK ON AND SOME DASH LIGHTS FLASHED UP ME (I BELIEVE THE CEL FLASHED ON.) I WAS STUCK IN THE MIDDLE OF AN INTERSECTION DURING RUSH HOUR FOR APPROXIMATELY 5 SECONDS WITH A DEAD CAR. *TR

07/16/2014
Components: POWER TRAIN
Incident Date: 03/01/2013
Crash: No
Fire: No
Vehicle Identification Number: 1FADP3F24DL******
Summary

APPROXIMATELY 1/4/-1/3 OF THE TIME, UPON ACCELERATING FROM A STOP, THE CAR WILL EITHER SHUDDER INTO GEAR WITH LITTLE ACCELERATION, OR WILL LURCH INTO GEAR SO BADLY THAT THE CAR ALMOST COMES TO A STOP DURING ACCELERATION. I HAVE TAKEN THE CAR TO MY LOCAL DEALER FOUR TIMES FOR THIS ISSUE. THE FIRST TIME, THEY DID A COMPUTER CODE RESET, WHICH WORKED FOR A COUPLE OF MONTHS THEN THE ISSUE CAME BACK. THE SECOND TIME THEY CHANGED SOME SEALS, AND THAT WORKED FOR A WEEK OR SO BEFORE THE PROBLEM RECURRED. THE THIRD AND FOURTH TIMES, I WAS ESSENTIALLY TOLD THAT "THIS WAS NORMAL" AND THERE WAS NOTHING THE DEALER COULD/WOULD DO ABOUT IT. AFTER RESEARCH, I SEE I AM NOT THE ONLY DRIVER WITH THIS PROBLEM, AND IT HAS CAUSED ME TO QUESTION THE SAFETY OF MY VEHICLE, ESPECIALLY WHEN NEEDING TO MAKE A LEFT-HAND TURN AGAINST TRAFFIC. *TR

07/15/2014
Components: POWER TRAIN
Incident Date: 07/01/2013
Crash: No
Fire: No
Vehicle Identification Number: 1FADP3F25DL******
Summary

TRANSMISSION WAS SLIPPING IN AND OUT OF FIRST AND SECOND GEAR. CAR WAS JERKING BACK AND FORTH AT LOW SPEEDS. TOOK TO THE DEALER AND NOTICED SEALS WERE LEAKING. WE ALSO OWN A 2014 FOCUS AND HAVE THE SAME PROBLEMS WITH THAT TRANSMISSION. *TR

07/13/2014
Components: STEERING
Incident Date: 06/26/2014
Crash: No
Fire: No
Vehicle Identification Number: 1FADP3N26DL******
Summary

WARNING LIGHT CAME ON. "STEERING ASSIST FAULT. SERVICE REQUIRED." COMPLETE LOSS OF POWER STEERING. VERY DIFFICULT TO TURN WHEEL TO GET OFF THE ROAD. SAME PROBLEM OCCURRED AGAIN 2 WEEKS LATER. *TR

07/10/2014
Components: POWER TRAIN
Incident Date: 07/03/2014
Crash: No
Fire: No
Vehicle Identification Number: 1FADP3F26DL******
Summary

TL* THE CONTACT OWNS A 2013 FORD FOCUS. THE CONTACT STATED THAT WHILE DRIVING 35 MPH, THE TRANSMISSION SHIFTED INTO THE NEUTRAL POSITION INDEPENDENTLY. THE TRANSMISSION WAS SHIFTED BACK INTO THE DRIVE POSITION AND THE VEHICLE RESUMED NORMAL FUNCTION. THE MANUFACTURER WAS NOT CONTACTED. THE VEHICLE WAS NOT REPAIRED. THE FAILURE MILEAGE WAS 17,800 AND THE CURRENT MILEAGE WAS 18,200.

07/10/2014
Components: STEERING
Incident Date: 12/12/2013
Crash: No
Fire: No
Vehicle Identification Number: 1FADP3J29DL******
Summary

TL* THE CONTACT OWNS A 2013 FORD FOCUS. THE CONTACT STATED THAT WHILE DRIVING 35 MPH AFTER THE ACCELERATOR PEDAL DEPRESSED, THERE WAS A LOUD NOISE THAT EMITTED FROM THE DRIVER SIDE OF THE VEHICLE. THE VEHICLE VEERED TO THE LEFT AND THE STEERING WHEEL BECAME DIFFICULT MANEUVER. THE MANUFACTURER WAS CONTACTED AND DID NOT OFFER A REMEDY. THE VEHICLE WAS NOT REPAIRED. THE FAILURE MILEAGE WAS UNKNOWN AND THE CURRENT MILEAGE WAS 18,722.

07/09/2014
Components: POWER TRAIN,ELECTRICAL SYSTEM,ENGINE
Incident Date: 05/19/2014
Crash: No
Fire: No
Vehicle Identification Number: 1FADP3L97DL******
Summary

ENGINE STARTED IDLING ROUGH WHILE DOWN SHIFTING, ONCE THE VEHICLE CAME TO A STOP THE VEHICLE SHUTTERED (RPMS) AND THEN STALLED. THIS HAS HAPPENED QUITE A FEW TIMES, BUT IS INTERMITTENT. ENGINE STARTED IDLING ROUGH WHILE TRAVELING THROUGH A CORNER AND DOWN SHIFTING FROM 3RD TO 2ND, AT THAT TIME THE CLUTCH WAS PUSHED IN AND THE CAR STALLED. I LOST POWER STEERING AND SLIGHTLY TRAVELED INTO THE ON COMING LANE OF TRAFFIC AT 25 MPH. THE STALLING WHILE DOWN SHIFTING HAS HAPPENED QUITE A FEW TIMES, BUT IS INTERMITTENT. ENGINE IDLES ROUGH WHILE AT STOPS OR DOWN SHIFTING, BUT DOES NOT STALL. THIS HAPPENS ALMOST ALL THE TIME, DOES NOT ALWAYS STALL, BUT IS ALSO INTERMITTENT. HILL ASSIST SEEMS TO BE INTERMITTENT AS TO WHEN IT WANTS TO WORK OR NOT WORK. AFTER PERFORMING A TSB ON MY CAR THE CLUTCH STUCK TO THE FLOOR. AFTER I PUMPED THE CLUTCH A FEW TIMES IT STARTED ACTING NORMAL. *TR

07/09/2014
Components: POWER TRAIN
Incident Date: 11/20/2013
Crash: No
Fire: No
Vehicle Identification Number: 1FADP3K25DL******
Summary

THE CAR DOES NOT SHIFT PROPERLY AND IT CONTINUOUSLY BOGS DOWN EVEN THOUGH IT IS AN AUTOMATIC TRANSMISSION. AT TIMES WHEN IN A STOPPED POSITION AND I GO IT WILL LURCH FORWARD. WHEN DRIVING NORMALLY IT WILL PULL BACK AND NOT WANT TO SHIFT INTO THE NEXT GEAR. I HAVE TAKEN IT TO FORD ABOUT 5 TIMES IN THE LAST YEAR AND THEY DO NOTHING. THEY TELL ME THAT IS NORMAL FOR THE THIS TRANSMISSION. IF IT IS NORMAL WHY DIDN'T IT DO IT THE FIRST 6 MONTHS WE OWNED IT. I GET NO WHERE WITH THEM. THE SERVICE GUY EVEN TOLD THAT THEY ARE HAVING ISSUES BUT THEIR HANDS ARE TIED BECAUSE FORD WONT FIX IT. *TR

07/08/2014
Components: ENGINE
Incident Date: 06/17/2014
Crash: No
Fire: No
Vehicle Identification Number: 1FADP3L91DL******
Summary

FORD FOCUS ST (MANUAL TRANSMISSION) STALLS REPEATEDLY WHEN COASTING TO A STOP. ONCE STALLED WHILE DRIVING AT 40 MPH WHICH IS POTENTIALLY DANGEROUS. SOMETIMES THE IDLE DROPS VERY LOW (500 RPM) BUT DOESN'T STALL. NO CHECK ENGINE LIGHT (CEL). DEALER SAID WITHOUT CEL THERE IS NO INDICATION OF A PROBLEM. FROM ONLINE RESEARCH THIS APPEARS TO BE A WIDESPREAD PROBLEM WITH 2013 FOCUS ST. *JS

07/08/2014
Components: POWER TRAIN
Incident Date: 04/30/2013
Crash: No
Fire: No
Vehicle Identification Number: 1FADP3F21DL******
Summary

TL* THE CONTACT OWNS A 2013 FORD FOCUS. THE CONTACT STATED THAT WHILE DRIVING AT VARIOUS SPEEDS, THE VEHICLE FAILED TO SHIFT INTO GEAR AND WHEN THE GEARS ENGAGED THE STARTED TO SHAKE. THE FAILURE CONTINUED TO OCCUR CONTINUOUSLY OVER A PERIOD ONE YEAR. THE VEHICLE WAS TAKEN TO THE DEALER. THE TECHNICIAN DIAGNOSED THAT THE CLUTCH AND THE CATALYTIC CONVERTER NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 34,037.

07/07/2014
Components: SEAT BELTS,UNKNOWN OR OTHER
Incident Date: 01/16/2013
Crash: No
Fire: No
Summary

CLUTCH FIXED 3 SEPARATE TIMES. NEEDS REPAIRED AGAIN. SEATBELT WILL NOT LATCH FOR THE SECOND TIME. WANT TO SWITCH CARS, NOT A FORD. WAS TOLD AT HERRINGTON-YOAK FORD THAT THEY WOULD FIND ME A TOYOTA RAV4, HONDA CRV OR HONDA CIVIC. NEVER RECEIVED A CALL, HAD TO CALL THEM AND WAS DENIED. *JS

07/05/2014
Components: POWER TRAIN
Incident Date: 07/05/2014
Crash: No
Fire: No
Vehicle Identification Number: 1FADP3F23DL******
Summary

ERRATIC SHIFTING DURING A COLD START RESULTING IN RIDICULOUS JOLTING OF THE CAR. MY HEAD HIT THE STEERING WHEEL FROM THE FORCES APPLIED DUE TO THE ERRATIC SHIFT PROGRAMMING. THE SEAT BELT KEEPS MY BODY FROM IMPACTING THE STEERING WHEEL FROM THE RESULTING MOVEMENT EACH AND EVERY TIME I ACCELERATE FROM A STOPPED POSITION. *TR

07/03/2014
Components: POWER TRAIN
Incident Date: 12/23/2013
Crash: No
Fire: No
Summary

TL* THE CONTACT OWNS A 2013 FORD FOCUS. THE CONTACT STATED THAT THE VEHICLE FAILED TO INCREASE IN SPEED WHEN THE ACCELERATOR PEDAL WAS ENGAGED. THE FAILURE OCCURRED CONTINUOUSLY FOR SIX MONTHS. THE VEHICLE WAS NOT TAKEN TO THE DEALER FOR DIAGNOSTIC TESTING. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE VIN WAS NOT AVAILABLE. THE APPROXIMATE FAILURE MILEAGE WAS 8,000.

07/01/2014
Components: ELECTRICAL SYSTEM
Incident Date: 07/01/2014
Crash: No
Fire: No
Vehicle Identification Number: 1FADP3L90DL******
Summary

THERE IS A KNOWN ISSUE ON THE 2013-2014 FORD FOCUS ST WHERE THE CAR WILL IDLE ROUGH AND SOMETIMES STALL FOR NO APPARENT REASON. THIS IS INCREDIBLY DANGEROUS AND HAS HAPPENED TO ME 2X ALREADY, BOTH DURING LEFT TURNS. I WAS ABLE TO REMEDY THE SITUATION OTHERWISE I WOULD HAVE BEEN INVOLVED IN AN ACCIDENT BOTH TIMES. I DO NOT KNOW IF THERE IS A FIX YET, BUT THERE IS A TSB ANNOUNCED. I AM TRYING TO GET IT DONE NOW BUT THIS IS A MAJOR PROBLEM SIMILAR TO THE CURRENT GM RECALL. PEOPLE CAN DIE FROM THIS MALFUNCTION IF ON THE HIGHWAY OR WHILE TURNING THROUGH AN INTERSECTION. *TR

07/01/2014
Components: POWER TRAIN
Incident Date: 05/10/2013
Crash: No
Fire: No
Vehicle Identification Number: 1FADP3F24DL******
Summary

WE PURCHASED THIS CAR BRAND NEW FROM THE DEALER. FROM THE VERY BEGINNING IT SHIFTED VERY ROUGH AND RATTLED SKIPPING FROM 1ST TO 2ND VERY HARD AND WE HEARD A SOUND LIKE DRAGGING CARDBOARD. THE FIRST TIME IT WAS TAKEN TO THE DEALER THEY SAID "IT WAS NORMAL" AND THAT THE CAR HAD TO GET ADJUSTED TO OUR STYLE OF DRIVING. THEY DID COMPUTER CHECK AND NOTHING WRONG. WE THOUGHT THIS WAS RIDICULOUS, BUT CONTINUED TO DRIVE THIS CAR WITH SAME SOUNDS, SOMETIMES MORE THAN OTHERS. WE HAVE TAKEN THIS CAR TO 2 DEALERS WITH BOTH SAYING BASICALLY THE SAME THING, THAT FORD MESSED UP WITH THIS TRANSMISSION AND IT IS JUST THE WAY IT IS, NOTHING IS WRONG WITH THE CAR AND IT IS SAFE. OUR DAUGHTER DOES NOT FEEL SAFE IN THIS CAR WHEN IT LURCHES FORWARD OR DOESN'T SHIFT GEARS WHEN SHE IS TRYING TO ACCELERATE INTO SPEEDING TRAFFIC. WE WANT SOMETHING DONE TO FIX THIS PROBLEM. *TR

06/28/2014
Components: POWER TRAIN,VEHICLE SPEED CONTROL
Incident Date: 05/15/2014
Crash: No
Fire: No
Vehicle Identification Number: 1FADP3F25DL******
Summary

WHEN I PUT THE CAR IN DRIVE AND BEGIN TO ACCELERATE THE CAR STALLS AND JERKS RAPIDLY WHEN THROWING ITSELF INTO 2ND GEAR. ONCE IT FINISHES THE JERKING AND STALLING MOTION IT MAKES A LOUD RATTLING SOUND UNDER THE HOOD. WHEN IN GEAR AND ACCELERATED GOING TO 35-55 IT WILL STALL THEN THE RPMS WILL GO HIGHER AND IT WILL JERK BACK INTO GEAR ACCELERATING FASTER THAN I WAS GOING. SOMETIMES IT WILL BARELY GO FROM A STOPPED POSITION TO TRYING TO ACCELERATE THEN ALL OF THE SUDDEN JERK INTO GEAR. *TR

06/26/2014
Components: STEERING,ELECTRICAL SYSTEM
Incident Date: 06/12/2014
Crash: No
Fire: No
Summary

THE STEERING PROBLEMS STARTED NEARLY TWO MONTHS AGO. AT FIRST IT WAS A FAINT PULL IN THE WHEEL... I INCORRECTLY ASSUMED IT WAS A TIRE BALANCE ISSUE. THEN THREE WEEKS AGO, I NOTICED THE "PULL" WAS GETTING STRONGER, AND SEEMED TO COINCIDE WITH THE A/C FAN OR RANDOM LIGHT FAILING. TWO WEEKS AGO WAS THE WORST - I WAS ON MY WAY TO THE DEALERSHIP AND SLOWED DOWN TO STOP AT A LIGHT. MY WHEEL WAS SLIGHTLY TO THE RIGHT; AND ABOUT 5 SECONDS BEFORE COMING TO A STOP, THE WHEEL ALL OF A SUDDEN YANKED AN EXTRA FORTY DEGREES AND PULLED ME INTO THE TURNING LANE. AFTER GETTING BACK INTO MY OWN LANE, I NOTICED THAT THE A/C FAN ALSO QUIT WORKING. THE CAR HAS ALSO HAD RANDOM ELECTRICAL PROBLEMS/FAILURES. THE CAR HAS BEEN IN THE DEALERSHIP FOR 2 WEEKS NOW, AND THEY ARE UNABLE TO REPRODUCE/RESOLVE THE PROBLEM. *TR

06/25/2014
Components: VEHICLE SPEED CONTROL
Incident Date: 04/16/2014
Crash: No
Fire: No
Vehicle Identification Number: 1FADP3K26DL******
Summary

TL* THE CONTACT OWNS A 2013 FORD FOCUS. THE CONTACT STATED THAT WHILE TRAVELING 35 MPH, THE CONTACT DEPRESSED THE ACCELERATOR PEDAL AND THE VEHICLE DECELERATED TO 5 MPH. THE CONTACT MENTIONED THAT NO WARNING LIGHTS ILLUMINATED ON THE INSTRUMENT PANEL. THE FAILURE RECURRED SEVERAL TIMES. THE MANUFACTURER WAS NOT CONTACTED. THE VEHICLE WAS NOT TAKEN TO THE DEALER NOR WAS IT DIAGNOSED. THE FAILURE MILEAGE WAS 10,000, AND THE CURRENT MILEAGE WAS 12,000.

06/25/2014
Components: POWER TRAIN
Incident Date: 05/15/2014
Crash: No
Fire: No
Vehicle Identification Number: 1FADP3K26DL******
Summary

TL* THE CONTACT OWNS A 2013 FORD FOCUS. THE CONTACT STATED THAT AFTER SHIFTING FROM REVERSE INTO DRIVE, THE ENGINE VIBRATED AND CAUSED THE ENTIRE VEHICLE TO SHAKE VIOLENTLY. THE CONTACT MENTIONED THAT NO WARNING LIGHTS ILLUMINATED ON THE INSTRUMENT PANEL AND THE VEHICLE RESUMED ITS NORMAL OPERATION AFTER THE VEHICLE SHIFTED FROM FIRST TO SECOND GEAR. THE FAILURE OCCURRED ON TWO SEPARATE OCCASIONS. THE MANUFACTURER WAS CONTACTED AND DID NOT OFFER A REMEDY. THE VEHICLE WAS TAKEN TO THE DEALER. THE TECHNICIAN DIAGNOSED THAT THE CLUTCH ASSEMBLY AND TRANSMISSION NEEDED TO BE REPLACED.THE VEHICLE WAS REPAIRED BUT THE FAILURE RECURRED. THE FAILURE MILEAGE WAS 15,000 AND THE CURRENT MILEAGE WAS 15,300.

06/23/2014
Components: ELECTRICAL SYSTEM,VEHICLE SPEED CONTROL,ENGINE
Incident Date: 06/21/2014
Crash: No
Fire: No
Vehicle Identification Number: 1FADP3L96DL******
Summary

I PURCHASED MY VEHICLE IN SEPT 2013 BRAND NEW WITH 23 MILES ON IT. I HAVE NO MEDICATION DONE TO MY CAR, AND FOR THE PAST FEW MONTHS I'VE NOTICED A SMALL MISS EVERY ONCE AND A WHILE. THIS PROBLEM STARTED GETTING WORSE AT TIMES MY CAR WOULD ACCELERATE WITHOUT ME PUSHING THE THROTTLE. ON 21 JUNE 2014 THE PROBLEM GOT MUCH WORSE AND STARTED TO STALL WHEN I AM IN NEUTRAL, AND THE THROTTLE IS ALL OVER THE PLACE. THE CAR IS CURRENTLY AT THE FORD DEALERSHIP, THIS PROBLEM IS ALL OVER THE INTERNET, WITH QUITE OF FEW 2013 FORD FOCUSES EFFECTED THIS IS A PROBLEM THAT NEED TO BE RAISED. IT IS A MAJOR SAFETY CONCERN THAT IF LEFT UNTREATED COULD RESULT IN SOMEONE LOSING THEIR LIFE. *TR

06/23/2014
Components: POWER TRAIN,VEHICLE SPEED CONTROL
Incident Date: 05/30/2014
Crash: No
Fire: No
Vehicle Identification Number: 1FADP3F20DL******
Summary

I PURCHASED THE CAR IN MAY IT DROVE FINE FOR 2 WEEKS. THEN THE TRANSMISSION STARTED HESITATING, SHUTTER NOISES, AND VIBRATING. I TOOK IT TO FORD 2 DAYS LATER IT STARTED ALL OVER AGAIN. THE CAR HAS ALREADY BEEN REPAIRED BEFORE I PURCHASED IT. I WAS NOT DISCLOSED THAT INFORMATION WHEN I PURCHASED IT. NOW I HAVE A UNRELIABLE CAR, THANKS FORD! *TR

06/23/2014
Components: STEERING,SERVICE BRAKES,ENGINE
Incident Date: 05/01/2014
Crash: No
Fire: No
Vehicle Identification Number: 1FADP3L97DL******
Summary

2013 FORD FOCUS ST HAS STALLED ON THE HIGHWAY GOING 65+ MPH MULTIPLE TIMES, IN ADDITION TO ON -RAMPS AND WHILE COMING TO A STOP, RESULTING IN LOSS OF POWER BRAKES AND POWER STEERING. MULTIPLE TIMES HAS STALLED WITHOUT GIVING A CHECK ENGINE LIGHT, MEANING THE DEALER WOULDN'T LOOK AT IT DESPITE BEING UNDER WARRANTY. ENGINE'S IDLING SPEED IS WILDLY ERRATIC BEFORE AND AFTER STALLING EVENTS. HAVE BEEN INCREDIBLY LUCKY SO FAR BECAUSE THIS IS EXTREMELY DANGEROUS AND A HUGE SAFETY RISK. TERRIFIED OF LOSING POWER AGAIN WHILE TURNING LEFT AHEAD OF ONCOMING TRAFFIC OR WHILE MERGING ONTO THE FREEWAY. FORD HAS ISSUED TSB 13-9-7 FOR THOSE LUCKY ENOUGH TO HAVE THE ECU STORE A CODE, NOTICE THE ISSUE AND GET IT TO A DEALER WHILE STILL UNDER WARRANTY, BUT THIS ABSOLUTELY NEEDS TO BE A RECALL BEFORE SOMEONE GETS HURT OR KILLED. *TR

06/19/2014
Components: POWER TRAIN,VEHICLE SPEED CONTROL
Incident Date: 01/08/2013
Crash: No
Fire: No
Vehicle Identification Number: 1FADP3K21DL******
Summary

I UNDERSTAND AND APPRECIATE THAT THE AUTOMATIC TRANSMISSION IN THIS CAR REVS AND TENDS TO BEHAVE LIKE A MANUAL TRANSMISSION. I OWNED A CELICA WITH A MANUAL TRANSMISSION YEARS AGO. HOWEVER, ON SEVERAL OCCASIONS THIS FOCUS HAS DECELERATED, PAUSED AND THEN LURCHED FORWARD AND I WAS POWERLESS TO ACCELERATE IT OR ALTER ITS "LURCH". IT TENDS TO MAKE A WIND UP NOISE ON THESE OCCURRENCES. IT OCCASIONALLY HESITATES WHEN I APPLY THE ACCELERATOR FROM STOPPED. SOMETIMES THE HESITATION IS LONGER AND MORE PRONOUNCED THAN AT OTHER TIMES. I HAVE TAKEN THIS FOCUS TO THE DEALER ON FIVE OCCASIONS SINCE I BOUGHT IT NEW IN SEPTEMBER OF 2013 AND IT IS DIAGNOSED WITH A CODE 7000 AND THE DEALER HAS TO KEEP THE CAR OVERNIGHT BECAUSE THE TRANSMISSION NEEDS TO BE REPROGRAMMED FROM FORD HEADQUARTERS AS I UNDERSTAND IT. THE DEALER ALSO MAY PERFORM A DRUM ADAPTIVE LEARN STRATEGY AND ADAPTIVE LEARN DRIVE CYCLE. WHEN I LEAVE THE CAR SEEMS TO HAVE "SETTLED DOWN" AND RUNS MORE SMOOTHLY AND QUIETLY. IT ALSO GETS SUBSTANTIALLY BETTER MPG. ON APRIL 2, 2014, AT 17,995 MILES, I TOOK IT IN BECAUSE IT WAS HESITATING ON ACCELERATION AND JERKING AND NOISY. THE FOCUS HAD A CRACKED MOTOR MOUNT. AND AGAIN THE TRANSMISSION WAS GIVEN ITS USUAL COMPUTER UPDATE FROM FORD. CURRENTLY, THE FOCUS MILEAGE IS AT 21,300 AND IT'S WINDING ITSELF UP, JERKING ME AROUND, HESITATING AND LURCHING. TWO DAYS AGO, I WAS MAKING A LEFT HAND TURN INTO HEAVY TRAFFIC AND, AS I STEPPED ON THE ACCELERATOR TO PULL OUT, THE FOCUS DID NOT RESPOND FOR A FEW SECONDS. AT THAT POINT I HAD TO BRAKE BECAUSE IT WAS TOO LATE TO ENTER ONCOMING TRAFFIC. THIS IS VERY WORRISOME FOR ME ESPECIALLY SINCE MY SON DRIVES THE CAR AS WELL AND HE IS A NOVICE DRIVER WITH ONE YEAR EXPERIENCE. IN MARCH, I WAS TRAVELING AND RENTED A 2013 FORD FOCUS AND DROVE IT ABOUT 500 FREEWAY MILES. IT SEEMED ON IT'S BEST BEHAVIOR. *TR

06/18/2014
Components: ENGINE AND ENGINE COOLING,POWER TRAIN
Incident Date: 03/31/2014
Crash: No
Fire: No
Summary

CAR HESITATES AT TAKE OFF AND TAKE OFF WHEN MAKING TURNS. *TR

06/16/2014
Components: POWER TRAIN
Incident Date: 12/17/2013
Crash: No
Fire: No
Summary

TL* THE CONTACT OWNS A 2013 FORD FOCUS. THE CONTACT STATED WHILE DRIVING VARIOUS SPEEDS THE VEHICLE HESITATED AND MADE A RATTLING NOISE. THE VEHICLE FAILED TO ACCELERATE FROM A COMPLETE STOP AND ERRONEOUSLY ROLLED BACKWARDS. THE VEHICLE WAS TAKEN TO THE DEALER WHO REPROGRAMMED THE TRANSMISSION AND INFORMED THE CONTACT THE VEHICLE HAD TO LEARN HIS DIFFERENT DRIVING HABITS. THE FAILURE RECURRED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE VIN WAS UNAVAILABLE. THE APPROXIMATE FAILURE MILEAGE WAS 10,000.

06/12/2014
Components: POWER TRAIN
Incident Date: 05/27/2013
Crash: No
Fire: No
Vehicle Identification Number: 1FADP3N24DL******
Summary

VEHICLE HAS BEEN SERVICED 3 TIMES, FIRST TIME WHEN THE CAR WAS 2 DAYS OLD (TO ME). VEHICLE LAGS, GRINDS, OVER-REVS, UNDER-REVS AND STUTTERS ON HILLS AND SOMETIMES FLAT LAND TOO. PARTICULARLY BAD WHEN TURNING. 3 ATTEMPTED FIXES, NO REAL IMPROVEMENTS, ONLY DIFFERENT ISSUES GOT BETTER WHILE OTHERS GOT WORSE. FIRST ATTEMPTED FIX CLAIMED A SECTION OF THE TRANSMISSION WAS REPLACED, SECOND THEY FOUND A LEAK IN THE TRANSMISSION ALTHOUGH I FOUND NOTHING IN MY GARAGE AND 3RD WAS MY COMPLAINING OF THE ISSUES NOT BEING RESOLVED YET. AFTER 3RD FIX, CAR IS AS BAD AS EVER. *TR

06/12/2014
Components: TIRES,WHEELS
Incident Date: 03/21/2014
Crash: No
Fire: No
Vehicle Identification Number: 1FADP3F20DL******
Summary

I NOTICED A LARGE BUBBLE - THE APPROXIMATE SIZE OF A TENNIS BALL - IN MY PASSENGER SIDE TIRE SIDEWALL. HAD TO CALL NUMEROUS DEALERS TO FIND A TIRE IN STOCK. TOOK THE CAR TO A LOCAL FORD DEALERSHIP AND HE SAID THE TIRE WAS ABOUT TO BLOW. $170.00 FOR A NEW TIRE. NOT EVEN TWO MONTHS LATER, DRIVING DOWN THE ROAD AND ANOTHER TIRE SIDEWALL BLEW. THIS ONE HAD A TEAR IN THE SIDEWALL. HAD TO CALL FORD EMERGENCY ROAD SERVICE TO HAVE THE DONUT TIRE PUT ON. DROVE TO A CONTINENTAL DEALER, BUT ONCE AGAIN NO TIRE IN STOCK. HE PUT ON A TIRE AND HAD TO GO BACK IN WHEN HE GOT THE OTHER ONE. ANOTHER $170.00. TERRIFIED TO DRIVE ON THESE TIRES. CONTACTED CONTINENTAL. NO ONE RETURNS YOUR CALLS. THE TIRES ARE CONTINENTAL CONTI PRO CONTACT. VERY DANGEROUS TIRES. LITERALLY HUNDRED OF COMPLAINTS ON THE INTERNET. SOME PEOPLE REPLACING FOUR AND FIVE TIRES. LOOKING TO BUY NEW TIRES, BUT NOW THE STATE OF THE ART TRANSMISSION IN MY NEW CAR IS GOING IN FOR THE SECOND REPAIR. GOT A LEMON. *TR

06/12/2014
Components: ENGINE
Incident Date: 06/12/2014
Crash: No
Fire: No
Vehicle Identification Number: 1FADP3K21DL******
Summary

TL* THE CONTACT OWNS A 2013 FORD FOCUS. THE CONTACT STATED THAT THE CHECK ENGINE WARNING LAMP ILLUMINATED. THE VEHICLE WAS TAKEN TO THE DEALER. THE TECHCNICIAN WAS UNABLE TO DIAGNOSE THE FAILURE AND STATED THAT THE CONTACT COULD DRIVE THE VEHICLE AS LONG AS THE CHECK ENGINE SENSOR LIGHT WAS NOT FLASHING. ALSO, THE CONTACT STATED WHILE TRAVELING APPROXIMATELY 50 MPH, THE VEHICLE STALLED. THE DEALER WAS CONTACTED AND THE VEHICLE WAS TOWED TO THE DEALERSHIP FOR FURTHER INSPECTION. THE MANUFACTURER WAS NOTIFIED OF THE FAIURE. THE APPROXIMATE FAILURE MILEAGE WAS 23,787.

06/10/2014
Components: POWER TRAIN
Incident Date: 03/07/2013
Crash: No
Fire: No
Vehicle Identification Number: 1FADP3N21DL******
Summary

TL* THE CONTACT OWNS A 2013 FORD FOCUS. THE CONTACT STATED WHILE DRIVING 65 MPH, THERE WAS A HESITATION AND VIBRATION WHEN THE ACCELERATOR PEDAL WAS ENGAGED. THE FAILURE RECURRED WHENEVER THE VEHICLE WAS IN OPERATION. THE VEHICLE WAS TAKEN TO AN AUTHORIZED DEALER FOR DIAGNOSIS. THE TECHNICIAN STATED THAT THE TRANSMISSION FLUID WAS LEAKING. THE VEHICLE WAS IN THE PROCESS OF BEING REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED OF THE PROBLEM. THE APPROXIMATE FAILURE MILEAGE WAS 18,000.

06/05/2014
Components: POWER TRAIN,VEHICLE SPEED CONTROL,ENGINE
Incident Date: 05/01/2014
Crash: No
Fire: No
Vehicle Identification Number: 1FADP3K25DL******
Summary

CAR IS LAGGING AND BOGGING CONSISTENTLY; TURN ACCELERATION IN UNPREDICTABLE, FREQUENT TRANSMISSION SHUDDERING OCCURRING, UN-SMOOTH SHIFTING, I DO NOT FEEL SAFE. LOW GAS MILEAGE 20-24. *TR

06/04/2014
Components: POWER TRAIN
Incident Date: 08/08/2013
Crash: No
Fire: No
Vehicle Identification Number: 1FADP3F27DL******
Summary

TL* THE CONTACT OWNS A 2013 FORD FOCUS. THE CONTACT STATED WHILE DRIVING APPROXIMATELY 2 MPH, THE TRANSMISSION SURGED WITHOUT PRIOR WARNING. THE FAILURE RECURRED INTERMITTENTLY WHILE TRAVELING AT EXTREMELY LOW SPEEDS. THE VEHICLE WAS TAKEN TO AN AUTHORIZED DEALER, WHO INFORMED THAT THERE WAS NO DEFECT AND THAT THE UNEXPECTED SURGE WAS THE CHARACTERISTIC OF THE TRANSMISSION. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 12.

06/02/2014
Components: VEHICLE SPEED CONTROL
Incident Date: 07/25/2013
Crash: No
Fire: No
Vehicle Identification Number: 1FADP3K26DL******
Summary

WHILE SLOWING DOWN ON A TURN, THE CAR LOOSES POWER, AS IF ITS GOING TO STALL, THEN RECOVERS WHEN ACCELERATING, THIS HAS HAPPENED ON NUMEROUS OCCASIONS, MUCH MORE TRICKY ON ICY AND WINTRY DAYS, ACCELERATING IN A CURVE TO KEEP THE CAR FROM STALLING. THE SECOND PROBLEM IS THE CAR ROLLS BACK ON HILLS, FOR AN AUTOMATIC TRANSMISSION THIS IS NOT ACCEPTABLE, NOR IS IT SAFE. *TR

06/02/2014
Components: POWER TRAIN,VEHICLE SPEED CONTROL
Incident Date: 05/14/2014
Crash: No
Fire: No
Vehicle Identification Number: 1FADP3F2XDL******
Summary

JUST PURCHASED A USED FORD FOCUS SE 2013. THE CAR LURCHES FORWARD UPON ACCELERATING AND THEN THE RPMS DECREASE WHILE ACCELERATING, THEN INCREASE FOR A MOMENT, THEN DECREASE AGAIN. THIS HAPPENS ANY TIME I ACCELERATE. THE CAR JERKS FORWARD THEN STOPS. WHILE THE RPMS ARE INCREASING, THE CAR MAKES A REVVING SOUND ALMOST AS IF I'M IN THE WRONG GEAR (THOUGH IT'S AN AUTOMATIC), THEN IT SOUNDS AS IF IT'S STOPPING WHILE THE RPMS DROP. I HEAR AN INTERMITTENT GRINDING SOUND THAT SEEMS LIKE THE TRANSMISSION IS BEING OVERTAXED OR DAMAGED. *TR

05/29/2014
Components: POWER TRAIN,VEHICLE SPEED CONTROL
Incident Date: 07/17/2013
Crash: No
Fire: No
Vehicle Identification Number: 1FADP3R40DL******
Summary

IN MOST VEHICLES THE CRUISE CONTROL WILL DISCONNECT WHEN SHIFTING GEARS OR BRAKING. THE 2013 FORD FOCUS ELECTRIC DOES NOT DISENGAGE THE CRUISE CONTROL WHEN VEHICLE IS PLACED IN L TO UTILIZE ENGINE BRAKING. IT CONTINUES TO MAINTAIN SPEED REQUIRING IMMEDIATE APPLICATION OF BRAKES TO SLOW VEHICLE. CRUISE CONTROL SHOULD TURN OFF WHEN SHIFTED TO L. *TR

05/29/2014
Components: FUEL SYSTEM, GASOLINE,VEHICLE SPEED CONTROL
Incident Date: 07/05/2013
Crash: No
Fire: No
Vehicle Identification Number: 1FADP3K22DL******
Summary

FIRST INCIDENT ...WAS MAKING A TURN FROM A STOP POSITION AND CAR HESITATED(TRANSMISSION). SECOND INCIDENT .. PARKED CAR ON AN INCLINE AND CAR ROLLED BACK ENOUGH TO HAVE SOMEBODY BEHIND ME CALL IT TO MY ATTENTION. THIRD INCIDENT ? GOING UP ON MY DRIVEWAY THE CAR HESITATED AND SHAKES A LOT WHEN STARTING FROM A STOP POSITION. NOTE= WHEN MY WIFE DROVE THE CAR ON A TEST RUN.. NONE OF THIS PROBLEMS SHOWED UP. THAT IS BECAUSE THE ROUTE WE TOOK WAS ALL ON FLAT SURFACES(IN FLORIDA). WE BROUGHT IT TO THE ATTENTION OF THE FORD DEALERSHIP, AND THEY HANDED US A PAMPHLET, THAT EXPLAINED TO US THAT WE DID NOT REALLY BUY A CAR WITH AN AUTOMATIC TRANSMISSION, IT IS A STANDARD TRANSMISSION WITH SOME KIND OF GEAR SET UP TO SHIFT AS IF IT IS AN AUTOMATIC. THE DEALERSHIP ALSO TOLD US TO CALL THE MANUFACTURER IF WE WANTED TO MAKE A COMPLAIN. WE HAVE A TWO YEAR WARRANTY, BUT I AM THINKING THAT WE MIGHT HAVE SOME TRANSMISSION PROBLEMS A LOT SOONER, BUT WHO WANTS TO DRIVE A NEW CAR WITH THAT PROBLEM PENDING OVER YOUR HEAD. I HOPE THAT WE ALL COMPLAIN LOUD ENOUGH FOR FORD TO TAKE SOME IMMEDIATE ACTION, AND COME UP WITH A SATISFACTORY SOLUTION. *TR

05/28/2014
Components: POWER TRAIN
Incident Date: 05/01/2014
Crash: No
Fire: No
Vehicle Identification Number: 1FADP3K29DL******
Summary

THE VEHICLE SHUDDERS, SHAKES, GRINDS AND HESITATES WHEN SHIFTING THROUGH LOW GEARS AND WHEN STARTING FROM A STOP. IT HAS DONE THIS SINCE WE BOUGHT IT NEW IN JULY 2013. I HAVE AN APPOINTMENT WITH THE FORD DEALERSHIP, BUT THE PERSON WITH WHOM I SPOKE SAID MOST OF THE ISSUES THEY'VE SEEN LIKE THIS ARE "WITHIN THEIR TOLERANCE LIMITS." THAT IS NOT OKAY! *TR

05/22/2014
Components: SUSPENSION,FUEL SYSTEM, GASOLINE,ENGINE
Incident Date: 09/12/2012
Crash: No
Fire: No
Vehicle Identification Number: 1FADP3F29DL******
Summary

1. THE SPUTTERING, HESITATION WHEN PRESSING DOWN ON THE ACCELERATOR 2. AFTER STOPPING THE CAR, THE EXTRA "JOLT" SEEMS AS IF IT COULD BE A SAFETY CONCERN/ISSUE 3.YEAR LATER ALL THIS GOT WORSE AND I HAD THE CAR TOWED IN TO THE DEALERSHIP 2 TIMES FOR A TOTAL OF 38 DAYS OF "FIXING" THE PROBLEMS OF THE TRANSMISSION. 4.I'VE HAD MY CAR BACK NOW FOR 3 DAYS, THE HESITATION IS STILL THERE, NO SPUTTERING NOTICED AS OF NOW. *TR

05/22/2014
Components: POWER TRAIN,VEHICLE SPEED CONTROL,ENGINE
Incident Date: 04/17/2014
Crash: No
Fire: No
Vehicle Identification Number: 1FADP3R43DL******
Summary

FOCUS ELECTRIC BEV (NOT HYBRID) - WHILE DRIVING AT ANY SPEED, WARNING INDICATION LIGHTS UP ON DASH STATING "STOP SAFELY NOW". THE CAR HAS NO POWER TO ACCELERATE ANYMORE. THE ONLY CONTROL THE DRIVER HAS IS TO BRAKE OR PULL OVER. ON FREEWAYS OR OTHER HIGHWAY WITH TRAFFIC WHEN THIS OCCURS THIS IS EXTREMELY DANGEROUS AS ANOTHER VEHICLE CAN PLOW INTO THE BACK OF THE CAR BECAUSE YOU CANNOT ACCELERATE AND YOU MAY NOT BE ABLE TO PULL OVER IF THERE IS A CURB OR IN A LANE OTHER THAN THE RIGHT. THIS IS VERY DANGEROUS ESPECIALLY AT NIGHT. UNDERSTAND THAT THE CAR HAS NO POWER AND YOU CANNOT USE THE ACCELERATOR AT ALL UNEXPECTEDLY. THE ONLY THING YOU CAN DO IS BRAKE AND/OR STEER BASED ON THE MOMENTUM OF THE CAR AT THE TIME OF THE WARNING. YOU CANNOT CLEAR THE ISSUE UNTIL YOU COME TO A COMPLETE STOP. TURN THE CAR OFF BY PRESSING THE IGNITION BUTTON, WAITING A MINUTE OR TWO, THEN STARTING THE CAR BACK. AT THAT TIME, IT MAY OR MAY NOT WORK. SOMETIMES WHEN THIS PROCEDURE DOES WORK, YOU MAY ONLY GET A MILE OR TWO DOWN THE ROAD BEFORE IT DOES IT AGAIN. THIS FIRST OCCURRED ON APRIL 17/18 AND TAKEN TO A DEALER TO REPAIR ON A CURRENT RECALL NOTICE OF WHICH SYMPTOMS INCLUDE THE CAR "LOSING POWER" AMONG OTHER RELATED REASONS. AT THE TIME, THIS EVENT DID OCCUR AND I EXPLAINED THAT TO THE DEALER AND THEY INFORMED ME IT WOULD BE TAKEN CARE OF WITH THE RECALL REPAIR. AFTER RECEIVING THE CAR BACK, IT HAPPENED AGAIN ON APRIL 29. IT WAS TAKEN TO A DIFFERENT DEALER THIS TIME. THEY ATTEMPTED TO FIX AND GAVE ME THE CAR BACK THE NEXT DAY ON APRIL 30TH. UPON LEAVING THE DEALER ON THE 30TH, THE PROBLEM OCCURRED AGAIN ON THE AWAY FROM THE DEALER LESS THAN 3 MILES AWAY. I RETURNED THE VEHICLE TO THE DEALER AND IT HAPPENED 3 ADDITIONAL TIMES IN THE 3 MILES BACK TO THE DEALER. THE DEALER CONTINUES TO ATTEMPT REPAIR AND HAS NOT RETURNED THE CAR TO ME. I HAVE FORD AND BBB CASE NUMBERS.. *TR

05/21/2014
Components: POWER TRAIN
Incident Date: 09/24/2012
Crash: No
Fire: No
Vehicle Identification Number: 1FADP3F2XDL******
Summary

THE CARS TRANSMISSION STUTTERS, SHAKES, AND HESITATE BETWEEN 1 AND 2 GEAR CAUSING LOSS OF POWER , GRINDING NOISE FROM TRANSMISSION, THE CAR ALSO WILL ROLL BACK WHEN ON ANY TYPE OF HILL. *TR

05/21/2014
Components: POWER TRAIN,ENGINE
Incident Date: 05/09/2014
Crash: No
Fire: No
Vehicle Identification Number: 1FADP3K24DL******
Summary

THE VEHICLE STALLS AND SHUDDERS WHEN SHIFTING THROUGH LOWER GEARS. TO AVOID THE ISSUE YOU HAVE TO ACCELERATE AT A FAIRLY HIGH RATE FROM A STOP SIGN. VERY DANGEROUS WHEN TURNING CORNERS. HAVE TAKEN INTO THE DEALER ONCE SCHEDULED FOR SECOND TRIP THIS WEEK. THEY SAY IT IS WITH IN THEIR TOLERANCE BOUNDARIES. *TR

05/21/2014
Components: POWER TRAIN,VEHICLE SPEED CONTROL,ENGINE
Incident Date: 05/18/2014
Crash: No
Fire: No
Vehicle Identification Number: 1FADP3K24DL******
Summary

WHEN DRIVING AT HIGHWAY SPEED 65 WITH CRUISE CONTROL ENGAGED THE VEHICLE FEELS AS IF THE ENGINE IS CUTTING OUT OR ENGINE BRAKING IS BEING APPLIED THE RPM'S DROP FROM 2.5 TO 2.25 FEELS LIKE THE ENGINE IS PULSING. *TR

05/21/2014
Components: FUEL SYSTEM, GASOLINE,ELECTRICAL SYSTEM,VEHICLE SPEED CONTROL
Incident Date: 08/27/2013
Crash: No
Fire: No
Vehicle Identification Number: 1FADP3N2XDL******
Summary

WE WERE DRIVING HOME AND HAD BEEN ON THE ROAD USING CRUISE CONTROL FOR APPROXIMATELY 2 1/2 HOURS WHEN THE VEHICLE SHUT OFF COMPLETELY GOING FROM 70 MPH TO NO POWER OR ELECTRICAL. WE WERE FAST LANE ON I-75 NORTH AND THE CAR WAS WITHOUT ANY POWER OR HAZARD LIGHTS. WE ATTEMPTED TO RESTART THE CAR SEVERAL TIMES AND FINALLY IT STARTED AFTER 5 MINUTES. LUCKILY A CAR STOPPED AND HAD THEIR HAZARD LIGHTS ON. SINCE THEN OUR CAR FUEL HAS DECREASED TO 12 MPG IN THE CITY AND 22 ON THE HIGHWAY. WHEN YOU TAKE OFF CAR BOGS DOWN AND YOU HAVE TO MASH HARD ON THE GAS TO GET IT TO MOVE. THE IDLE IS ROUGH AND YOU CAN FEEL IT RUNNING ROUGH. WE HAVE HAD IT INTO THE DEALERSHIP FIVE TIMES AND SINCE CAR DOES NOT CODE THEY WILL NOT WORK ON IT PER FORD'S POLICY. THUS, WE HAVE THAT FORD HAS ADVERTISED WILL GET 28 IN THE CITY AND 40 ON THE HIGHWAY WHICH WE DID GET THE FIRST MONTH BEFORE IT DIED ON THE HIGHWAY. SINCE THEN WE ARE AFRAID TO DRIVE USING CRUISE ON A TRIP. *TR

05/18/2014
Components: AIR BAGS,SEATS
Incident Date: 02/27/2014
Crash: Yes
Fire: No
Vehicle Identification Number: 1FADP3L92DL******
Summary

THE FOCUS WAS STOPPED AT THE SCENE OF ANOTHER ACCIDENT WHEN IT WAS REAR ENDED AT HIGHWAY SPEED (55 MPH APPROXIMATELY) BY A DRIVER WHO DID NOT SEE IT STOPPED. THE CAR WAS PUSHED INTO THE REAR END OF THE CAR STOPPED IN FRONT OF IT. THE REAR HATCH OF THE CAR WAS PUSHED IN PAST THE REAR AXLE AND THE FRONT END SUSTAINED HEAVY DAMAGE. THE CAR WAS A TOTAL LOSS YET NONE OF THE AIR BAGS, FRONT OR SIDE DEPLOYED. I SUSTAINED A HEAD INJURY FROM HITTING THE STEERING WHEEL AND THE DRIVERS SEAT BROKE WHEN I WAS THROWN BACKWARDS AFTER HITTING THE CAR IN FRONT OF ME. UPDATED 11/24/2014 *JS

05/17/2014
Components: POWER TRAIN
Incident Date: 10/30/2013
Crash: No
Fire: No
Summary

VEHICLE'S POWERSHIFT TRANSMISSION GRINDS WHEN SHIFTING AT LOWER SPEEDS. TRANSMISSION ALSO SURGES +/- 200 TO 300 RPMS DURING PERFECTLY STEADY ACCELERATOR POSITION. VEHICLE HAS ATTEMPTED TO STALL NUMEROUS TIMES IN BOTH DRIVE AND REVERSE. VEHICLE ALSO EXHIBITS UNPREDICTABLE POWER RESPONSE (IE VERY LITTLE POWER WHEN ACCELERATOR APPLIED OR WAY TOO MUCH POWER WHEN ACCELERATOR HARDLY PRESSED), RESULTING IN NUMEROUS INCIDENTS OF NEAR COLLISION. VEHICLE ALSO SHUDDERS WHEN ACCELERATING FROM A STOP. TOOK VEHICLE TO DEALERSHIP AND WAS TURNED AWAY AND TOLD ALL CHARACTERISTICS WERE "NORMAL". VEHICLE IS ,IN MY OPINION, VERY UNSAFE AND WILL NOT BE DRIVEN OTHER THAN OUT OF NECESSITY UNTIL IT IS EITHER RECALLED, FIXED, OR BOUGHT BACK. *JS

05/16/2014
Components: STEERING,POWER TRAIN,SERVICE BRAKES,ENGINE
Incident Date: 05/02/2014
Crash: No
Fire: No
Vehicle Identification Number: 1FADP3L9XDL******
Summary

THE VEHICLE WILL STALL UPON PRESSING THE CLUTCH IN WHILE IN GEAR OR NEUTRAL REGARDLESS OF SPEED AT RANDOM INTERVALS. I'LL NOTICE THAT COMING TO A STOP WITH THE CLUTCH IN THE CAR HAS A HARD TIME FINDING AN IDLE THEN ULTIMATELY DIES. THIS MOSTLY HAPPENS WHILE THE CAR HAS BEEN RUNNING FOR AWHILE AND THE AC IS ON HOWEVER IT HAS HAPPENED WITH THE AC OFF. THIS HAS HAPPENED MULTIPLE TIMES INCLUDING WHILE DOWN SHIFTING INTO A LOWER GEAR WHILE TURNING. THE DEALERSHIP WAS UNABLE TO REPRODUCE THIS DESPITE SHOWING VIDEO PROOF OF THE ISSUE. THIS IS AN OVERALL SAFETY CONCERN WHEN THE CAR COULD SHUT OFF AT ANY GIVEN MOMENT WHILE DRIVING. *TR

05/14/2014
Components: POWER TRAIN,VEHICLE SPEED CONTROL
Incident Date: 05/01/2012
Crash: No
Fire: No
Summary

THE VEHICLE EVER SINCE ABOUT 8 MONTHS POST PURCHASE AND TO DATE HAS A VERY UNCONTROLLABLE, JERKY TRANSMISSION, OFTEN TIMES LUNGING FORWARD AND EVEN VIBRATING DURING ACCELERATION. IT ROLLS BACK ON HILLS AS WELL. IT SHIFTS UNPREDICTABLY A LOT OF THE TIME AND SOMETIMES GEARS WILL SLIP AND THEN CATCH VERY ABRUPTLY. HOW IT'S AVOIDED RECALL FOR THIS LONG IS BEYOND MY UNDERSTANDING... *TR

05/13/2014
Components: POWER TRAIN
Incident Date: 05/31/2013
Crash: No
Fire: No
Summary

WE PURCHASED A 2013 FORD FOCUS WITH THE DCT. BY 1200 MILES, THE TRANSMISSION WAS GRINDING AND STUTTERING TO THE POINT OF ALMOST STALLING DURING ACCELERATION. FORD PERFORMED A REPAIR AFTER FINDING THE CLUTCHES BURNED UP AND BEARING FAILURE. THIS FIX LASTED FOR AWHILE BEFORE THE PROBLEM RETURNED. DURING THIS PERIOD WE HAD DIFFICULTY GETTING FORD DEALERSHIPS TO ACKNOWLEDGE THE ISSUE. ON MULTIPLE OCCASIONS, WITH MY BABY DAUGHTER IN THE BACK SEAT, THE CAR WOULD SURGE, HESITATE, NEARLY STALL, AND OTHERWISE POSE DANGEROUS DRIVING SITUATIONS. EVENTUALLY FORD PERFORMED A SECOND REPAIR FINDING CLUTCH FAILURE AGAIN AND THEN WHEN THAT REPAIR LASTED LESS THAN 500 MILES REPLACED THE ENTIRE TRANSMISSION. BUT NOW, EVEN WITH THE NEW TRANSMISSION, THE PROBLEMS HAVE RETURNED. FORD CUSTOMER SERVICE INSISTS THAT NEARLY STALLING AND OBNOXIOUS STUTTERING IS NORMAL AND POSSIBLY THE RESULT OF MULTIPLE DRIVERS CONFUSING THE COMPUTER. WERE NOW AT 14000 MILES AND PROBLEM REMAINS. *TR

05/13/2014
Components: AIR BAGS
Incident Date: 05/10/2014
Crash: Yes
Fire: No
Vehicle Identification Number: 1FAHP3F27CL******
Summary

TL* THE CONTACT OWNS A 2013 FORD FOCUS. THE CONTACT STATED WHILE DRIVING 5 MPH, ANOTHER VEHICLE CRASHED INTO THE CONTACT'S FRONT DRIVER SIDE. THE CONTACT SUFFERED FROM WHIPLASH. THE AIR BAGS FAILED TO DEPLOY UPON IMPACT. A POLICE REPORT WAS FILED OF THE INCIDENT. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED OF THE PROBLEM. THE APPROXIMATE FAILURE MILEAGE WAS 57,000.

05/09/2014
Components: POWER TRAIN
Incident Date: 08/10/2013
Crash: No
Fire: No
Vehicle Identification Number: 1FADP3J25DL******
Summary

WOULD NOT SHIFT INTO REVERSE. THIS WAS THE ONLY TIME IT WOULD NOT SHIFT BUT RAISED A RED FLAG. AFTER TURNING OFF IGNITION AND TRYING AGAIN IT FINALLY ENGAGED, ALL OTHER SHIFTER SELECTIONS WERE FINE; N, D. SOON THEREAFTER I BEGAN NOTICING A STRANGE GRINDING NOISE COMING FROM THE FRONT END ACCOMPANIED BY A SLIGHT VIBRATION UPON ACCELERATION FROM A STOP OR WHEN NEGOTIATING A CURVE AT SLOW SPEED. WE LEFT FOR TUCSON SOON THEREAFTER TOWING OUR FOCUS BEHIND OUR MOTORHOME. THE CAR CONTINUED WITH THE SAME ISSUES AS DESCRIBED ABOVE SO I TOOK THE CAR TO A LOCAL DEALER. THEY TEST DROVE AND SAID THEY DIDN'T FIND ANYTHING WRONG AND IF IT HAPPENED AGAIN TO BRING IT BACK. SOON AFTER.THIS WE DROVE FROM TUCSON TO ALBUQUERQUE AND THE CAR SHUDDERED AND HESITATED WHILE SHIFTING SO BADLY I FELT IT WAS UNSAFE. RETURNED TO DEALER IN TUCSON TWO MORE TIMES WHERE THEY FINALLY "FIXED" IT. LASTED TWO DAYS NOW WORSE THAN EVER. I FEEL THAT THIS CAR IS VERY UNSAFE AND SHOULD BE TAKEN OFF THE ROAD. I HAVE BEEN DRIVING SEVERAL VEHICLES SINCE 1958 AND THIS IS MY WORSE DRIVING EXPERIENCE EVER. I WILL BE MAKING AN APPOINTMENT WITH MY LOCAL DEALER TODAY TO SEE IF THEY HAVE A SOLUTION. I KNOW I AM ONE OF MANY FORD OWNERS WITH THESE SAME TRANSMISSION ISSUES. FORD SHOULD BE MADE TO ISSUE A RECALL. FROM WHAT I HAVE READ FORD CONSIDERS GOOD FUEL MILEAGE MORE IMPORTANT THAN SAFETY. IF MY LOCAL DEALER CAN'T FIX THE PROBLEM SO THAT I FEEL SAFE DRIVING OUR FOCUS I WILL BE GOING BACK TO TOYOTA OR SUBARU ASAP. ANOTHER "BIG THREE" FAILURE. I AM FROM MICHIGAN AND AM EMBARRASSED TO DRIVE THIS CAR ASSEMBLED IN MICHIGAN WITH A TRANSMISSION THAT IS TOTAL JUNK. *TR

05/09/2014
Components: POWER TRAIN
Incident Date: 05/08/2014
Crash: No
Fire: No
Vehicle Identification Number: 1FADP3K26DL******
Summary

WHILE ACCELERATING FROM A STOP THERE IS A SUDDEN LOSS OF POWER WITH A DRAGGING FEELING. VEHICLE LOSSES SPEED FOR SEVERAL SECONDS THEN CATCHES WITH A JOLT. *TR

05/08/2014
Components: POWER TRAIN,VEHICLE SPEED CONTROL
Incident Date: 11/06/2012
Crash: No
Fire: No
Vehicle Identification Number: 1FADP3N20DL******
Summary

TL* THE CONTACT OWNS A 2013 FORD FOCUS. THE CONTACT STATED THAT WHILE DRIVING 40 MPH, THE VEHICLE FAILED TO RESPOND TO ACCELERATION ATTEMPTS. THE VEHICLE WAS TAKEN TO THE DEALER. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE VEHICLE WAS NOT REPAIRED. THE FAILURE MILEAGE WAS 5 AND THE CURRENT MILEAGE WAS 22,600. UPDATED 06/30/14 MA THE CONSUMER STATED THE VEHICLE EXPERIENCED INCONSISTENT TRANSMISSION PERFORMANCE AND LURCHES DURING ACCELERATION FROM A STOP. THE VEHICLE COULD NOT BE TRUSTED DURING EXPECTED QUICK RESPONSE. UPDATED 07/2/2014 *JS

05/06/2014
Components: ELECTRICAL SYSTEM
Incident Date: 12/03/2013
Crash: No
Fire: No
Vehicle Identification Number: 1FADP3R4XDL******
Summary

AROUND AUGUST, BEGAN TAKING FOCUS TO DEALERSHIP BECAUSE WE WENT FROM 85 MILES TO A CHARGE, TO 48 MILES. THEN, WE STARTED GETTING "STOP SAFELY" MESSAGES. THE FOCUS HAS BEEN TO THE DEALERSHIP NOW 4 TIMES, FOR A TOTAL OF OVER 60 DAYS, OVER 80 HOURS OF LABOR. WE REPROGRAMMED PCM AND OTHER MODULES, HAVE CLEANED EVERY WIRE POSSIBLE, RECALL 13S09, LOOSE PIN FITS AT CONNECTORS C175B, AND C1822B, ONE TIME, WE PICKED IT UP AFTER 2 DAYS, DROVE IT DOWNTOWN (23 MILES) AND ON THE RETURN TRIP, IT DID IT AGAIN. I MANAGED TO HAVE IT HAPPEN TWICE IN 6 MILES. CAR JUST DIES. BEEN AT DEALERSHIP OVER A MONTH, AND NOW THAT THEY CAN'T DUPLICATE IT, FORD WANTS ME TO TAKE IT BACK. I THINK THIS IS A PROBLEM THAT COULD LEAD TO SERIOUS INJURY. *TR

05/05/2014
Components: POWER TRAIN,ELECTRICAL SYSTEM
Incident Date: 05/04/2014
Crash: No
Fire: No
Vehicle Identification Number: 1FADP3F23DL******
Summary

WHILE DRIVING , INSTRUMENT CLUSTER LIGHTS AND NOTIFICATION LIGHTS BLINKED OFF AND ON 5 TIMES CAR CONTINUED TO RUN NORMAL . ALSO POSSIBLE THAT THE TACH AND SPEED NEEDLE DROPPED TO ZERO AND THEN WENT BACK UP TO NORMAL . ALSO STARTING FROM A STOP HESITATION AND JERKING WHILE STARTING OUT FROM STOPPED POSITION AND FROM SHIFTING FROM 1ST TO 2ND GEAR . AUTOMATIC TRANSMISSION. *TR

05/05/2014
Components: POWER TRAIN
Incident Date: 04/05/2013
Crash: No
Fire: No
Vehicle Identification Number: 1FADP3F20DL******
Summary

I AM LEASING THIS CAR AND GOT IT IN MARCH 2013. I HAVE HAD IT IN THE SHOP 3 TIMES ALREADY AND THE DEALERS, 2 DIFFERENT ONES, KEEP TELLING ME IT IS JUST NORMAL. I HAVE BEEN DRIVING A LONG TIME AND EVEN DROVE A 5 SPEED, BUT NEVER HAVE I HAD THESE ISSUES. GRINDING, SHUDDERING, JERKING IN LOWER SPEEDS AND I SOMETIMES THINK THE TRANSMISSION IS GOING TO FALL OUT OF THE CAR. IT HAS BEEN OVER A YEAR SINCE I HAVE HAD IT IN THE SHOP, AS I WORK AND IT SEEMS TO BE WORTHLESS FOR ME TO TAKE IT IN. I AM NOT SURE IF I CAN FILE A LEMON LAW COMPLAINT, BUT NOT SURE WHAT ELSE I CAN DO. *TR

05/04/2014
Components: POWER TRAIN
Incident Date: 03/25/2014
Crash: No
Fire: No
Vehicle Identification Number: 1FADP3F27DL******
Summary

THIS VEHICLE HAS A TRANSMISSION PROBLEM THAT HAS IT HESITATING AND LURCHING FORWARD IN THE SLOWER GEARS. IT IS VERY UNPREDICTABLE WHEN STARTING OUT AND I HAVE NEARLY HIT SEVERAL CARS, SEVERAL TIMES. I BROUGHT IT BACK TO THE DEALERSHIP, AND THEY UPDATED THE SOFTWARE. THAT DID NOT FIX THE PROBLEM. THEN THEY TOLD ME IT WAS A NORMAL "FEATURE" OF THE MANUAL/AUTOMATIC TRANSMISSION. THE COMPUTER WOULD "LEARN" MY DRIVING HABITS AFTER A SHORT WHILE. IT NEVER HAS AND THE PROBLEM PERSISTS. *TR

05/02/2014
Components: SUSPENSION,EXTERIOR LIGHTING,AIR BAGS,STRUCTURE
Incident Date: 04/30/2014
Crash: Yes
Fire: No
Vehicle Identification Number: 1FADP3F29DL******
Summary

I WAS GOING TO PICK UP MY WIFE FROM WORK AS USUAL. I AM A VERY SAFE DRIVER ESPECIALLY AROUND CORNERS. I WAS NOT DRIVING MORE THAT15 MPH WHEN THE CAR ACCELERATED BY ITSELF. TO AVOID HITTING A PARKED CAR I HAD TO TURN THE STEERING WHEEL TO THE RIGHT. I WENT UP ON THE DRIVEWAY AREA. I HIT A CONCRETE WALL PORTION OR A DRIVEWAY. TOTALED THE ENTIRE FRONT RIGHT. AXLE IS BROKEN. AIR BAG NEVER DEPLOYED. SEVERAL MONTHS BACK THEY HAD TO PUT IN A BRAND NEW TRANSMISSION. THE CAR IS JUST NOW 1 YEAR OLD. IT COULD NOT GO UP HILLS, PARK UP HILLS. TRANSMISSION WOULD TURN OFF. NOW IT ACCELERATED ON IT'S OWN. MY WIFE TOLD ME FROM THE BEGINNING THIS CAR IS A LEMON. I LIKED IT SO DID NOT WANT TO BELIEVE IT! NOW I HAVE TO. I AM STILL STIFF ALL OVER. I HAVE REPORTED THIS TO FORD AUTO BODY AND MY DEALER. I HOPE THEY WILL BE HONEST ABOUT ALL THIS. I DO NOT FEEL I SHOULD BE MARKED BADLY BY MY INSURANCE OR HAVE MY PREMIUM GO UP WHEN THIS IS NOT MY FAULT. I HOPE FORD WILL AT LEAST HELP ME OUT WITH A NEW REPLACEMENT CAR FOR THIS LEMON THEY SOLD ME! NOW THEY WILL PUT THROUGH A CLAIM ON MY INSURANCE TO REPAIR THE DAMAGE DONE TO THE WALL. I HOPE MY INSURANCE PREMIUM WILL NOT GO UP. I SHOULD NOT HAVE TO HELD RESPONSIBLE FOR THIS WHEN FORD HAS KNOWN ABOUT THIS PROBLEM FOR YEARS AND HAS MANY COMPLAINTS. THIS I WAS NOT EVEN AWARE OF! *TR

04/30/2014
Components: POWER TRAIN
Incident Date: 02/12/2014
Crash: No
Fire: No
Vehicle Identification Number: 1FADP3K21DL******
Summary

I PURCHASED A FORD FOCUS IN MAY 2013 BRAND NEW FROM A DEALERSHIP. FOR THE FIRST 6-8 MONTHS THE CAR DROVE FINE. STARTING IN JANUARY 2014 I NOTICED MY TRANSMISSION WAS GRINDING THROUGH OUT EACH GEAR WHICH IS ODD BECAUSE I DRIVE AN AUTOMATIC. I HAVE TAKEN IT IN FOUR TIMES FOR REPAIRS COVERED IN MY 36000 MILE WARRANTY AND THE PROBLEM STILL PERSISTS. THE CAR WILL VIBRATE AND SHUDDER AND JERK WHEN I'M ACCELERATING AS WELL AS THE PERSISTENT GRINDING. THE GRINDING SOUNDS AS IF SOMEONE PUT GRAVEL ROCKS IN MY TRANSMISSION. I HAVE SEARCHED IN ONLINE FORUMS AND YOUTUBE VIDEOS AND FOUND THAT THERE ARE THOUSANDS OF OTHER PEOPLE COMPLAINING ABOUT THE EXACT SAME PROBLEMS AND THAT THEIR LOCAL DEALERSHIPS HAVE ALSO BEEN UNABLE TO REPAIR THEM PROPERLY. I DON'T FEEL SAFE DRIVING MY CAR WHEN THE TRANSMISSION FEELS AS IF IT COULD GO OUT AT ANY SECOND. A FEW OTHERS HAVE ALREADY BEEN ABLE TO LEMON LAW THEIR VEHICLE DO TO THESE PROBLEMS. IF IT CANT BE RESOLVED I WONT BE PURCHASING FROM FORD AGAIN IN THE FUTURE. MY CURRENT MILEAGE IS AT 14,000 AND THE PROBLEMS ARE STILL OCCURRING. *JS

04/28/2014
Components: POWER TRAIN,VEHICLE SPEED CONTROL,ENGINE
Incident Date: 04/25/2014
Crash: No
Fire: No
Vehicle Identification Number: 1FADP3F24DL******
Summary

I FIRST NOTICED A PROBLEM WITH MY TRANSMISSION THE FIRST WEEK I BOUGHT MY '13 FORD FOCUS. I WOULD HEAR A SHUDDERING AND GEARS GRINDING WHEN I WOULD ACCELERATE AND MY TRANSMISSION WOULD SLIP WHEN SHIFTING GEARS. I TOOK IT TO THE DEALER AND ASKED THEM TO CHECK IT OUT BUT WAS TOLD THAT IT WAS NORMAL AND NOTHING TO WORRY ABOUT AND SENT ME ON MY WAY WITHOUT EVEN TAKING A LOOK UNDER THE HOOD. I INFORMED THEM I WAS WORRIED ABOUT GETTING INTO AN ACCIDENT WITH IT AND THEY SAID THAT WOULD BE IMPOSSIBLE AND IT WAS OF NO CONCERN. ON FRIDAY, APRIL 25TH, 2014, AFTER DRIVING 40 MINUTES TO WORK, I STARTED MY CAR UP AGAIN AND TURNED ONTO A MAIN CITY ROAD FROM A PARKING LOT THEN ONTO A RESIDENTIAL STREET. THERE, I NOTICED MY TRANSMISSION LIGHT HAD TURNED ON AND MY CAR WAS HAVING A DIFFICULT TIME SHIFTING GEARS. THE RPMS SKYROCKETED AND THEN PLUMMETED. I WAS GOING ABOUT 20MPH-25MPH AND MY DASH IS READING 4RPMS. I THEN TURN ONTO ANOTHER MAIN ROAD WHERE MY CAR STARTED CHUGGING ALONG, IT FELT, WHILE REVVING MULTIPLE TIMES. I HAD NO CONTROL OVER MY OWN VEHICLE. ABOUT A MILE OR TWO AWAY, I REACHED MY DESTINATION. I PARKED AND THEN STARTED TO DRIVE AGAIN WHERE MY CAR THEN STOPPED AND I HAD TO DECLARE IT INOPERABLE. THE NEXT DAY, I HAD TO HAVE THE CAR TOWED. COME TO FIND OUT, THE TRANSMISSION PROBLEMS I COMPLAINED ABOUT TO THE DEALER WERE NOT NORMAL AND ANY DAY MY CAR WAS GOING TO QUIT ON ME. APRIL 25TH, 2014 HAPPENED TO BE THAT DAY. MY CAR IS JUST OUTSIDE OF THE LEMON LAW AS I PURCHASED IT LAST JANUARY. FORD IS HESITANT ON HELPING ME AND GETTING MY CAR BACK AND RUNNING. I WAS TOLD THERE WAS NO PROBLEM AND NOTHING TO WORRY ABOUT, THEREFORE, I DID NOT PURSUE THE PROBLEM ANY FURTHER. *JS

04/28/2014
Components: POWER TRAIN
Incident Date: 07/13/2013
Crash: No
Fire: No
Vehicle Identification Number: 1FADP3F22DL******
Summary

TL-THE CONTACT OWNS A 2013 FORD FOCUS. THE CONTACT STATED WHILE DRIVING APPROXIMATELY 30 MPH, THE VEHICLE BEGAN TO SHAKE AND VIBRATE CONTINUOUSLY. IN ADDITION, THE TRANSMISSION WOULD SLIP GEARS. THE FAILURE RECURRED WHENEVER VEHICLE DRIVING FROM A COMPLETE STOP OR DURING DECELERATION. THE VEHICLE WAS TAKEN TO AN AUTHORIZED DEALER TWICE FOR DIAGNOSIS. THE TECHNICIAN WAS ABLE TO DUPLICATE THE PROBLEM AND RECOMMENDED THAT THE SIX CLUTCHES BE REPLACED. THE VEHICLE HAD NOT BEEN REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE PROBLEM. THE APPROXIMATE FAILURE MILEAGE WAS 560. JS

04/28/2014
Components: ENGINE
Incident Date: 01/15/2014
Crash: No
Fire: No
Vehicle Identification Number: 1FADP3F22DL******
Summary

TL* THE CONTACT OWNS A 2013 FORD FOCUS. THE CONTACT STATED THAT WHILE TRAVELING VARIOUS SPEEDS, THE VEHICLE SUDDENLY STALLED. THE VEHICLE WAS TAKEN TO THE DEALER WHERE THE FAILURE COULD NOT BE DIAGNOSED. THE MANUFACTURER WAS CONTACTED ABOUT THE FAILURE. THE FAILURE MILEAGE WAS 24,000.

04/26/2014
Components: POWER TRAIN
Incident Date: 04/25/2014
Crash: No
Fire: No
Vehicle Identification Number: 1FADP3J21DL******
Summary

WHEN ACCELERATING FROM A STOP OR MOVING POSITION IN MY CAR I GET A CRUNCHING, GRINDING NOISE AND SUDDEN JERKING. SEEMS TO COME FROM THE TRANSMISSION BUT EVERY TIME I TAKE MY CAR IN FOR SERVICE THEY REFUSE TO EVEN LOOK AT THE CAR AND SAY IT'S NORMAL AND HAND ME PAPERWORK SAYING IT'S FINE. SOMETIMES THE CAR WILL HARDLY EVEN ACCELERATE FROM A STOPPED POSITION OR MOVE AS SLOW AS MOLASSES. I NEED HELP WITH THIS BECAUSE IT'S VERY DANGEROUS. *TR

04/25/2014
Components: POWER TRAIN
Incident Date: 04/25/2014
Crash: No
Fire: No
Summary

THIRD TIME THIS HAS HAPPENED IN LAST MONTH. THE FIRST TWO TIMES, I WAS CLOSE TO HOME. THE STOP SAFELY WARNING CAME ON AND CAR QUIT WORKING. I WAS ABLE TO WAIT AND CAR EVENTUALLY STARTED AFTER I EXITED AND RESET. THE LAST TIME, TODAY, I WAS STOPPED AT A LIGHT AND AS I ACCELERATED ON THE GREEN, MY CAR STALLED AS THE STOP SAFELY WARNING CAME ON. I HAD NO ADVANCE NOTICE. I WAS ABLE TO GLIDE OVER OUT OF TRAFFIC INTO A SIDE STREET BUT NOT ABLE TO GET OUT OF TRAFFIC TURNING. I TRIED TO GET TO THE WARNING BUT COULD NOT GET TO IT. I EXITED CAR TO TRY TO MOVE IT MYSELF WITH NO LUCK. ONCE I GOT BACK IN, I TRIED FOR ABOUT 5 MINUTES AND IT FINALLY STARTED BACK UP. I DROVE STRAIGHT HOME AND MADE APPT TO TAKE CAR TO FORD. I AM PRETTY SURE ALL MY RECALLS HAVE BEEN APPLIED OVER THE LAST FEW MONTHS. *TR

04/21/2014
Components: POWER TRAIN
Incident Date: 04/17/2014
Crash: Yes
Fire: No
Vehicle Identification Number: 1FADP3K21DL******
Summary

TL* THE CONTACT OWNS A 2013 FORD FOCUS. THE CONTACT STATED THAT AFTER PARKING THE VEHICLE ON A HILL, IT ROLLED AWAY IN REVERSE AND CRASHED INTO ANOTHER VEHICLE. A POLICE REPORT WAS NOT FILED. THE VEHICLE WAS NOT TAKEN TO THE DEALER. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE VEHICLE WAS NOT REPAIRED. THE FAILURE AND CURRENT MILEAGE WAS 14,000.

04/19/2014
Components: POWER TRAIN,ENGINE
Incident Date: 06/18/2013
Crash: No
Fire: No
Vehicle Identification Number: 1FADP3J21DL******
Summary

THE FIRST INCIDENT OCCURRED TWO DAYS OR SO AFTER PURCHASING THE CAR. HEARD GRINDING NOISE IN THE FRONT OF THE CAR AS IF METAL WAS DRAGGING ON ASPHALT. TOOK IT TO DEALERSHIP AND THEY STATED IT WAS NORMAL. ABOUT TWO WEEKS LATER CHECK ENGINE LIGHT CAME ON. TOOK IT TO DEALERSHIP AND THEY RAN A TEST AND SAID NOTHING WAS WRONG AND RESET THE COMPUTER. A WEEK LATER, MESSAGE COMES ON THE SCREEN IN THE CAR TO IMMEDIATELY PULL OVER DUE TO HIGH TEMPERATURES. LIFTED THE HOOD AND STEAM WAS EMANATING FROM THE COOLANT RESERVOIR AND THE LID HAD COME OFF DUE TO THE PRESSURE. I HAD TO CALL FOR A TOW TO THE DEALERSHIP. THEY RAN ANOTHER TEST AND FOUND THAT THE RADIATOR FAN HAD FAILED AND THEY HAD TO REPLACE IT. MORE REPEATED TRIPS TO THE DEALERSHIP TO ADDRESS THE GRINDING TRANSMISSION BUT TO NO AVAIL. IN APRIL 2014, I STARTED TO EXPERIENCE VIOLENT SHUDDERING AND JERKING, ALONG WITH THE GRINDING, AND AGAIN TOOK IT TO THE DEALERSHIP. THEY TOLD MY HUSBAND NOTHING WAS WRONG BECAUSE THEY DID NOT EXPERIENCE IT WHEN HE CAME IN. TOOK IT BACK THE NEXT DAY, THEY RAN A TEST AND FOUND THAT I WAS IS FACT RIGHT THAT SOMETHING WAS WRONG. THE CLUTCH WAS BEING LEAKED ON BY SEALS ABOVE IT. THEY TOLD ME THEY HAD ORDERED THE PART AND WOULD CALL ME WHEN IT CAME IN. I WAS NOT TOLD TO LEAVE IT THERE. THEY SAID THEY WOULD CALL ME WHEN THE PART CAME IN. THE CAR LURCHES FORWARD WHEN SHIFTING AND SHUDDERS HORRIBLY. I WOULD NOT RECOMMEND THIS CAR TO ANYONE AND I DO NOT FEEL SAFE DRIVING IT AND NOTHING SEEMS TO BE DONE ABOUT IT. *TR

04/16/2014
Components: POWER TRAIN
Incident Date: 04/02/2014
Crash: No
Fire: No
Vehicle Identification Number: 1FADP3K25DL******
Summary

TL* THE CONTACT 2013 FORD FOCUS. THE CONTACT STATED THAT HE ACCELERATED FROM A COMPLETE STOP WHEN HE FELT THE TRANSMISSION SLIP. THE CONTACT STATED THAT FAILURE ONLY OCCURRED WHENEVER THE VEHICLE WAS WARM. THE VEHICLE WAS NOT TAKEN TO THE DEALER FOR INSPECTION. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 35,000.

04/16/2014
Components: POWER TRAIN
Incident Date: 07/22/2013
Crash: No
Fire: No
Vehicle Identification Number: 1FADP3K28DL******
Summary

TL* THE CONTACT OWNS A 2013 FORD FOCUS. THE CONTACT STATED THAT WHILE TRYING TO ACCELERATE, THE TRANSMISSION SLIPPED. THE VEHICLE WAS TAKEN TO THE DEALER WHO COULD NOT DUPLICATE THE FAILURE. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 8,700.

04/15/2014
Components: POWER TRAIN,ENGINE
Incident Date: 03/08/2014
Crash: No
Fire: No
Summary

ON MY 2013 FORD FOCUS ST I HAVE BEEN EXPERIENCING A STALLING ISSUE WHILE MOVING. CAR WILL STALL WHEN CLUTCH IS PRESSED WHILE SLOWING DOWN. FORD HAS A TSB ISSUED, BUT WILL NOT PERFORM REQUIRED WORK DUE TO NO CODE BEING PRESENT. THE ISSUE WILL COME AND GO. UPON BROWSING INTERNET THIS IS A KNOWN ISSUE AND MANY PEOPLE HAVE BEEN TOLD FORD WILL NOT PERFORM THE FIX. SO THERE ARE NUMEROUS FORD FOCUS ST ON THE ROAD HAVING THIS EXACT PROBLEM. IT IS AFFECTING THE CURRENT YEAR AS WELL. HERE IS A LINK TO A DISCUSSION ON THIS TOPIC HTTP://WWW.FOCUSST.ORG/FORUM/FOCUS-ST-MAINTENANCE/5514-YOUR-CAR-RANDOMLY-STALLING-IDLING-WIERD-READ.HTML AS YOU CAN SEE IT IS PRETTY MUCH MORE THAN 50% OF CARS SOLD SEEM LIKE THEY WILL EVENTUALLY HAVE THIS ISSUE. IT'S A MATTER OF LUCK IF IT WILL THROW A CODE. PEOPLE HAVE RESORTED TO FIXING IT THEMSELVES. THIS IS ABSURD. THIS ISSUE NEEDS TO BE MADE PUBLIC SINCE FORD SEEMS THEY ARE TRYING TO SAVE MONEY BY SAYING THEY NEED A CODE PRESENT. I BRAND NEW CAR SHOULD NOT BE STALLING WHILE MOVING OR ANY TIME YOU DON'T PHYSICALLY SHUT IT OFF. IT'S CREATING A DANGEROUS SITUATION. *TT

04/15/2014
Components: POWER TRAIN
Incident Date: 11/13/2013
Crash: No
Fire: No
Vehicle Identification Number: 1FADP3F26DL******
Summary

TL* THE CONTACT OWNS A 2013 FORD FOCUS. THE CONTACT STATED WHILE DRIVING VARIOUS SPEEDS, THE VEHICLE LUNGED FORWARD WITHOUT ANY WARNING AND THE TRANSMISSION WAS LEAKING. THE VEHICLE WAS TAKEN TO THE DEALER AND THE TECHNICIAN DIAGNOSED THAT THE TRANSMISSION SEALS AND CLUTCH ASSEMBLY NEEDED TO BE REPLACED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE VEHICLE WAS NOT REPAIRED. THE FAILURE MILEAGE WAS 6,500. THE CURRENT MILEAGE WAS 10,950.

04/14/2014
Components: POWER TRAIN
Incident Date: 11/08/2012
Crash: No
Fire: No
Vehicle Identification Number: 1FADP3F29DL******
Summary

MY 2013 FORD FOCUS WANTS TO STALL WHEN GOING FROM 1ST TO 2ND AND OR THE GEARS SLIP AND THE CAR STUTTERS LOSING SPEED SUDDENLY. IT IS EQUIPPED WITH THE MANUAL AUTOMATIC TRANSMISSION. INITIALLY IT WAS ALSO DOING IT WHILE TRYING TO REVERSE. I CALLED THE DEALERSHIP WITH IN TWO MONTHS OF PURCHASE AND WAS TOLD THAT THE VEHICLE NEEDED TO BE "BROKEN IN" AND CONTINUE TO DRIVE IT FOR 1500-2K MILES. I LET IT GO AND FINALLY BROUGHT IT IN THE FOLLOWING SEPTEMBER AND SINCE THAN AN ADDITIONAL 5 TIMES. THEY HAVE REPLACED THE THROTTLE BODY AND REPROGRAMMED THE VEHICLE THREE TIMES. IT WILL ACT OK FOR A FEW WEEKS AFTER THE REPROGRAMMING THEN SLOWLY GOES BACK INTO THE SAME PATTERN UNTIL IT HAPPENS ON A CONSISTENT BASIS. I FIND IT OCCURS MORE AFTER DRIVING HIGHWAY MILES AND THEN BEING STUCK IN HEAVY TRAFFIC (WHICH IS MY DAILY COMMUTE). I'VE SPOKEN WITH FOUR DIFFERENT FORD TECHNICIANS AND EACH CLAIM THAT FORD IS AWARE OF THIS PROBLEM HOWEVER THEY DO NOT KNOW HOW TO FIX IT. INITIALLY I WAS ACCUSED OF DRIVING TWO FOOTED OR NOT KNOWING HOW A STANDARD SHOULD SHIFT. UPON EXPLAINING THAT I DO NOT DRIVE TWO FOOTED, I AM WELL AWARE OF HOW STANDARDS SHOULD SHIFT AS I AM NOT A NEW DRIVER, I WOULD BE CONNECTED WITH A TECHNICIAN. THIS IS A HUGE SAFETY CONCERN ESPECIALLY IN BUMPER TO BUMPER TRAFFIC ON THE HIGHWAY. *JS

04/12/2014
Components: POWER TRAIN
Incident Date: 02/04/2013
Crash: No
Fire: No
Vehicle Identification Number: 1FADP3K27DL******
Summary

2013 FORD FOCUS TRANSMISSION PROBLEMS INCLUDE NOISE, GRINDING, SHUDDERING, LURCHING. DEALER CLAIMS THEY ARE NORMAL BUT REPRESENTS SAFETY AND FINANCIAL ISSUE (I'LL NEVER BE ABLE TO SELL THE CAR) AND I DON'T WANT IT ANYMORE. THIS IS A DANGEROUS VEHICLE. *JS

04/10/2014
Components: POWER TRAIN,ENGINE
Incident Date: 04/09/2014
Crash: No
Fire: No
Vehicle Identification Number: 1FADP3L91DL******
Summary

ENGINE STALLS AND SHUTS OFF WHILE COASTING OR COMING TO A STOP WITH THE CLUTCH IN. *TR

04/08/2014
Components: POWER TRAIN,VEHICLE SPEED CONTROL
Incident Date: 08/06/2013
Crash: No
Fire: No
Vehicle Identification Number: 1FADP3F2XDL******
Summary

IN AUGUST OF 2013 I BROUGHT MY 2013 FORD FOCUS INTO THE DEALERSHIP WITH TRANSMISSION ISSUES. I OWNED THE CAR FOR 6 MONTHS AT THAT POINT WITH 6,000 MILES ON IT. CAR WAS SHUDDERING AT LOWER GEARS, TRANSMISSION FELT LIKE IT WAS SLIPPING, AT TIMES RPM WOULD REV UP HIGHER THAN NORMAL, GRINDING NOISE COULD BE HEARD FROM THE ENGINE AT TIMES, LOSS OF POWER AND A COUPLE TIMES COMPLETE LOSS OF ACCELERATION WHILE TRYING TO TURN ACROSS TRAFFIC. I TOOK THE CAR INTO MY LOCAL FORD DEALERSHIP AND A COUPLE OF SOFTWARE UPDATES WERE APPLIED TO THE CAR. THIS FIXED IT FOR MAYBE 3 MONTHS THEN I STARTED NOTICING LOSS OF POWER IN THE CAR AGAIN, AND NOW RECENTLY ALL OF THE SAME ISSUES I ORIGINALLY HAD, AND LISTED ABOVE, HAVE RESURFACED. CURRENT MILES ARE 14,000. I CAN'T EVEN GO UP A HILL FASTER THAN 25 MILES AN HOUR, THE CAR FAILS TO CHANGE GEAR AND ENGINE RPMS REV AND THE TRANSMISSION IS SLIPPING EVERYDAY. MY CAR IS BACK AT FORD, THIS TIME FOR A WEEK WHILE THEY TRY TO DETERMINE WHAT IS WRONG WITH IT. THIS IS NOT NORMAL OPERATING FOR A CAR NO MATTER WHAT FORD SAYS. LOSS OF POWER WHILE TRYING TO CROSS TRAFFIC IS DEFINITELY A SAFETY CONCERN. *TR

04/07/2014
Components: STEERING
Incident Date: 04/04/2014
Crash: No
Fire: No
Vehicle Identification Number: 3FA6P0LUXDR******
Summary

TL* THE CONTACT OWNS A 2013 FORD FUSION. THE CONTACT STATED WHILE HE DROVE 65 MPH THE STEERING WARNING LIGHT ILLUMINATED AND THE STEERING WHEEL BECAME HARD TO TURN. THE VEHICLE WAS TOWED TO A LOCAL DEALER FOR DIAGNOSTIC TESTING. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE FAILURE AND CURRENT MILEAGE WERE 350.

04/04/2014
Components: ELECTRICAL SYSTEM,ENGINE
Incident Date: 11/01/2013
Crash: No
Fire: No
Vehicle Identification Number: 1FADP3L93DL******
Summary

UPON STARTUP, THE CAR IDLES ROUGH AND THE RPMS DROP UNTIL THE ECU CATCHES IT AND THE RPMS INCREASE. THE PROBLEM BECOMES MORE FREQUENT AS THE CAR IS DRIVEN. AT TIMES, THE RPMS WILL DROP SO FAR THAT THE CAR WILL STALL. THE PROBLEM TENDS TO GET WORSE AS THE CAR HEATS UP. IT HAS STALLED MULTIPLE TIMES WHEN COME TO A STOP AT AN INTERSECTION OR TO PARK. FOR EXAMPLE, I WENT OUT TO START THE CAR AFTER ABOUT 20 MINUTES OF IT SITTING AFTER 40 MINUTES OF MIXED COMMUTING AND THE CAR COULD NOT KEEP AN IDLE. IT STALLED ON ME 3 TIMES AND FELT LIKE IT WAS GOING TO SHAKE ITSELF TO PIECES. I FINALLY GOT IT STARTED BY HOLDING DOWN THE THROTTLE AND I WAS ABLE TO MOVE THE CAR. IT WAS 60-63 DEGREES OUT ON APRIL 3RD, 2014 IN SOUTHEASTERN CT WHEN THIS PROBLEM OCCURRED. THE PROBLEM ALSO SEEMS TO GET WORSE AS THE AIR TEMPERATURE INCREASES. *TR

04/03/2014
Components: VEHICLE SPEED CONTROL,ENGINE
Incident Date: 04/02/2014
Crash: No
Fire: No
Vehicle Identification Number: 1FADP3N22DL******
Summary

I WAS DRIVING ON AN INTERSTATE AT HIGHWAY SPEEDS IN A COMPLETELY FLAT SECTION OF THE ROAD AND HAD BEEN APPROXIMATELY 20 MINUTES IN MY JOURNEY WHEN I NOTICED MY CAR STARTED SLIGHTLY SHUDDERING. WHEN SLOWING DOWN FOR A MERGING VEHICLE, MY VEHICLE WENT TO OVER 5000 RPM (AUTOMATIC TRANSMISSION BY THE WAY) AND MY SPEED DROPPED, DANGEROUSLY DROPPING MY SPEED IN A PASSING LANE TO 20 UNDER THE SPEED LIMIT. WHILE MAKING MULTIPLE ATTEMPTS ON THE GAS TO ACCELERATE THE SPEED, MY RPM'S KEPT GOING UP AND MY ACCELERATION KEPT DECLINING WITH CARS SWERVING UNTIL I COULD GET INTO THE RIGHTHAND LANE. I HAVE NEVER HAD AN ACCIDENT OR ANY DIFFICULTY WITH MY VEHICLE AS I PURCHASED IT NEW. FURTHER, I HAVE NOTICED THAT EVEN THOUGH I HAVE AN AUTOMATIC TRANSMISSION, WHEN STOPPED AT INTERSECTIONS OR LIGHTS, IF I LET UP OFF OF THE GAS AT ALL, MY CAR ROLLS BACKWARDS MUCH LIKE A MANUAL TRANSMISSION WOULD DO, WHICH NOW THAT I KNOW THE TRANSMISSION DOES THIS, I AM AWARE, HOWEVER ON UPHILL STOPS I FIND IT DIFFICULT TO NOT ROLL BACKWARDS IN SWITCHING BETWEEN THE BRAKE AND ACCELERATION IF A CAR IS CLOSELY BEHIND ME, STOPPED. I HAVE TAKEN MY CAR TO A FORD DEALERSHIP FOR IT TO BE LOOKED AT, AND THE CUSTOMER SERVICE REP AT MY LOCAL DEALERSHIP (WHERE I DIDN'T BUY THE CAR) STATES THAT THE TRANSMISSION ISSUES ARE COMMON IN FORD FOCUSES OF THIS MODEL YEAR -- AND FORD IS AWARE/THE DEALERSHIP IS AWARE -- YET THEY "CAN'T FIND ANYTHING ACTUALLY WRONG BY GUIDELINES" FOR THE CAR. IT'S A SAFETY HAZARD AND NEEDS TO BE DEALT WITH IMMEDIATELY! I EXPECT A NEW CAR WITH NO ACCIDENTS TO RUN SMOOTHLY! *TR

04/03/2014
Components: TIRES,WHEELS
Incident Date: 02/15/2014
Crash: Yes
Fire: No
Vehicle Identification Number: 1FADP3J23DL******
Summary

VEHICLE WAS PURCHASED BRAND NEW. CAR HANDLED ERRATICALLY ON WET / SLICK SURFACES. ORIGINALLY THOUGHT THE PROBLEM WAS TRACTION CONTROL RELATED. BROUGHT THE CAR IN FOR SERVICE AND FORD SERVICE (ALL AMERICAN FORD, HACKENSACK, NJ) SAID THE TRACTION CONTROL WAS OPERATIONAL. WE SPECIFICALLY SUGGESTED IT MIGHT BE THE TIRES, AND FORD SERVICE INDICATED THE TIRES WERE NOT PROBLEMATIC / AN ISSUE (INCOMPETENCE OR DISINTEREST). SUBSEQUENTLY LEARNED THAT FORD INSTALLED "SUMMER ONLY TIRES" INSTEAD OF "ALL WEATHER TIRES". AUTOMOBILE WAS PURCHASED IN NORTHERN NEW JERSEY. EXTREMELY IRRESPONSIBLE TO EQUIP AUTOMOBILES WITH SUMMER ONLY TIRES IN THE US NORTHEAST (IF NOT ILLEGAL, PERHAPS IT SHOULD BE). ON FEBRUARY 15, 2014, AUTOMOBILE SKIDDED OUT OF CONTROL AND CRASHED INTO A SNOW BANK IN PRINCETON NEW JERSEY. NO INJURIES. IN LIGHT OF THE NOW HIGHLY PUBLICIZED GM THOUGHT PROCESS TOWARDS IGNITION SWITCHES ON COBALT AND G5 MODELS, WE FEEL IT IS APPROPRIATE TO REPORT THE INCIDENT. SENT A LETTER TO [XXX] ON MARCH 6TH. TRIED TO SPEAK WITH THE DEALERSHIP ON VARIOUS OCCASIONS (NO FOLLOW UP). FORWARDED A COMPLAINT CONCERNING SAFETY AND SERVICE SUPPORT VIA THE FORD WEBSITE. NO FOLLOW UP FROM FORD HQ. REPLACED THE TIRES AT OUR EXPENSE (COST OF APPROXIMATELY $1,000) IN LATE FEBRUARY / EARLY MARCH, AND DISPOSED OF ORIGINAL TIRES. THE NHTSA SHOULD RAISE THE SAFETY MATTER WITH FORD GIVEN THEIR APPARENT DISREGARD FOR SAFETY AND LACK OF FOLLOW UP / INTEREST IN THE MATTER. IN OUR VIEW THIS IS A SERIOUS SAFETY ISSUE WHICH POTENTIALLY PUTS LIVES AT RISK AND SHOULD BE ADDRESSED. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6). *TR

04/02/2014
Components: POWER TRAIN
Incident Date: 03/01/2013
Crash: No
Fire: No
Vehicle Identification Number: 1FADP3F21DL******
Summary

I AM EXPERIENCING A PROBLEM WITH MY 2013 FORD FOCUS THAT IS MAKING ME SO NERVOUS AND SCARING ME. I AM SO AFRAID IT IS GOING TO CAUSE AN ACCIDENT, ESPECIALLY PULLING OUT INTO TRAFFIC. I HAVE A CLEAN DRIVING RECORD AND HAVE NEVER HAD AN ACCIDENT. WHEN I STOP AT A STOP SIGN, LOOK BOTH WAYS, SEE A VEHICLE SOME DISTANCE AWAY AND KNOW IT IS OK TO PULL OUT BUT THEN THE CAR STALLS AND BEFORE YOU KNOW IT THE ONCOMING TRAFFIC IS UPON YOU. IT SHUDDERS WHEN I START TO TAKE OFF INTO TRAFFIC OR FROM A STOP. ALSO, WHEN I SLOW DOWN AND TRY TO SPEED UP IT DOES THE SAME. SOMETIMES IT SHUDDERS SO BAD THAT I AM AFRAID IT IS GOING TO CUT OFF. IT ALSO MAKES A NOISE LIKE A RATTLE. MY CAR ONLY HAS A LITTLE OVER 9,000 MILES ON IT AND IS WELL TAKEN CARE OF. I HAVE TAKEN IT BACK TO THE DEALER AND THEY HAVE RAN IT THROUGH THE SERVICE PROCEDURES AS REQUIRED BY FORD MOTOR. THIS 2013 FORD FOCUS HAS BEEN IN THE SHOP THREE TIMES SINCE I PURCHASED IT IN DECEMBER, 2012, ALWAYS FOR THE SAME PROBLEM AND IT HAS NEVER BEEN REPAIRED. WHEN I TOOK THE CAR BACK TO THE DEALER THE FIRST TIME THIS HAPPENED I WAS TOLD BY AN EMPLOYEE AT THE DEALERSHIP THAT THESE CARS ARE NOTORIOUS FOR THIS PROBLEM. YOU AND I BOTH KNOW THAT A CAR IS NOT SUPPOSED TO DO THIS. FORD MOTOR IS AWARE OF THIS PROBLEM WITH THESE VEHICLES BUT FEELS IT IS NOT BAD ENOUGH TO DO ANYTHING ABOUT IT. THAT IS LIKE GOING TO THE DOCTOR AND HE TELLS YOU LETS WAIT UNTIL YOU GET WORSE BEFORE WE DO ANYTHING. I AM ASKING THAT MY 2013 FORD FOCUS BE REPAIRED AS IT SHOULD BE. IF IT MEANS REPLACING THE TRANSMISSION OR WHATEVER IT NEEDS THEN DO IT! *TR

04/02/2014
Components: POWER TRAIN
Incident Date: 02/05/2014
Crash: No
Fire: No
Vehicle Identification Number: 1FADP3K20DL******
Summary

WHILE DRIVING, THE TRANSMISSION SHIFTED ITSELF TO NEUTRAL. IT DID THIS A NUMBER OF TIMES. THIS IS DANGEROUS BECAUSE I COULD HAVE BEEN HIT IN THE REAR END WHEN THE CAR SLOWED DOWN. APPARENTLY, IT WAS A FAULTY COMPUTER CODE. *TR

04/01/2014
Components: POWER TRAIN,ENGINE
Incident Date: 06/07/2013
Crash: No
Fire: No
Vehicle Identification Number: 1FADP3J26DL******
Summary

WHEN I DRIVE IT SOUNDS LIKE SOMETHING IS GRINDING AND/OR A RATTLING IN THE FRONT OF THE CAR. IT DOES NOT ALWAYS MAKE THIS NOISE HOWEVER WHEN IT DOES IT SOUNDS LIKE MY TRANSMISSION IS GONNA FALL OUT IN THE MIDDLE OF THE ROAD WHILE I AM DRIVING. I CAN ALSO FEEL A VIBRATION IN MY FOOT PEDDLE. ON JUNE 07 2017 THEY REPROGRAMMED MY TRANSMISSION HOPING THAT WOULD RESOLVE THE PROBLEM. ON ANOTHER VISIT DECEMBER 27TH 2013 THEY LUBED SOME PART OF THE FRONT OF MY VEHICLE. THEN ON MARCH 19TH 2014 THEY DID ANOTHER REPROGRAM ADVISING ME THIS TIME ITS MORE SPECIFIC FOR MY VEHICLE. THEY ALSO GAVE ME A PRINT OUT ON WHY MY CAR MADE THIS NOISE AND ADVISED ME IT WAS NORMAL. THEY HAVE HEARD THE NOISE ALL 3 OF THESE TIMES, THERE WERE A FEW OTHER VISITS WHERE THEY WERE UNABLE TO HEAR THE NOISE SO THEY WERE NOT SURE ON HOW TO APPROACH THE PROBLEM. WITH THE LAST REPROGRAMMING THEY DID SO FAR HAS HELPED THE NOISE IT IS NOT AS OFTEN OCCURRING HOWEVER NOW MY CAR IS JERKING, ALMOST LIKE THE TRANSMISSION IS SLIPPING. THEY DID ADVISE ME I WOULD NEED TO DRIVE 500 MILES TO ENSURE THE REPROGRAMMING HAS BEEN FIXED AND I AM NOT AT MY 500 MILES YET. *TR

03/30/2014
Components: ENGINE
Incident Date: 03/29/2014
Crash: No
Fire: No
Summary

VEHICLE JUST STOPPED RUNNING WHILE DRIVING DOWN THE ROAD. *TR

03/24/2014
Components: ENGINE
Incident Date: 06/04/2013
Crash: No
Fire: No
Vehicle Identification Number: 1FADP3L94DL******
Summary

VEHICLE STALLS WHEN CLUTCH IS DEPRESSED WHEN COMING TO A STOP. SOMETIMES IDLE IS ERRATIC IF THE VEHICLE STAYS RUNNING. IT HUNTS TO IDLE PROPERLY. *TR

03/19/2014
Components: VEHICLE SPEED CONTROL
Incident Date: 04/01/2013
Crash: No
Fire: No
Vehicle Identification Number: 1FADP3F23DL******
Summary

TL* THE CONTACT OWNS A 2013 FORD FOCUS. THE CONTACT STATED THAT THE VEHICLE JERKED AND REDUCED IN ACCELERATION POWER. THE FAILURE WAS EXPERIENCED NUMEROUS TIMES. THE VEHICLE WAS TAKEN TO THE DEALER SEVERAL TIMES FOR THE FAILURE. THE DEALER RECALIBRATED THE COMPUTER HOWEVER THE FAILURE WAS NOT CORRECTED. THE DEALER ADVISED THE CONTACT THAT THE VEHICLE WAS OPERATING NORMALLY. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS 6 AND THE CURRENT MILEAGE WAS 16,000.

03/14/2014
Components: POWER TRAIN
Incident Date: 03/03/2014
Crash: No
Fire: No
Vehicle Identification Number: 1FADP3F25DL******
Summary

TL* THE CONTACT OWNS A 2013 FORD FOCUS. THE CONTACT STATED WHILE DRIVING APPROXIMATELY 20 MPH, THE TRANSMISSION SLIPPED WITHOUT WARNING. THE VEHICLE WAS TAKEN TO THE DEALER FOR DIAGNOSIS, WHO ADVISED THE CONTACT THAT THE TRANSMISSION WOULD NEED TO BE REPLACED. THE TRANSMISSION WAS REPLACED. AFTER THE REPAIRS, THE FAILURE STILL RECURRED. ADDITIONALLY, THE CHECK ENGINE WARNING LIGHT ILLUMINATED SPORADICALLY. THE VEHICLE WAS TAKEN TO AN AUTHORIZED DEALER MULTIPLE TIMES AND THE DEALER WAS NOT ABLE TO DIAGNOSE THE PROBLEM. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 26000.

03/13/2014
Components: VISIBILITY/WIPER
Incident Date: 01/06/2014
Crash: No
Fire: No
Vehicle Identification Number: 1FADP3L94DL******
Summary

WINDSHIELD WIPERS FROZE IN PLACE WHILE DRIVING. THIS HAS OCCURRED ON MULTIPLE OCCASIONS TO THE RIGHT SIDE WIPER BUT YESTERDAY (3/12/14) NEITHER WIPER WOULD WORK AFTER A 20 MILE HIGHWAY DRIVE DURING A MODERATE SNOWFALL. THE CHRONOLOGY OF EVENTS ARE AS FOLLOWS: 1.) THE VEHICLE IS WARMED UP AND THE WINDSHIELD DEFROSTED WITH THE NORMAL AUTOMOTIVE HVAC SYSTEM. 2.) THE WIPERS ARE USED DURING LOW SPEED DRIVING AND KEEP THE WINDSHIELD CLEAR. 3.) AT SPEEDS ABOVE 35MPH, LIGHT/MODERATE SNOW DOES NOT STICK TO THE WINDSHIELD SHIELD AND VISIBILITY IS BETTER WITHOUT THE WIPERS RUNNING. AT SOME POINT DURING TRAVEL WITH THE WIPERS OFF, THE MOISTURE FROM PREVIOUS WIPER USE CAUSES THE WIPERS TO FREEZE IN PLACE. 4.) THE WIPERS ARE NEEDED WHEN SPEED IS REDUCED OR ROADSPRAY IS ENCOUNTERED AND THEY DO NOT WORK BECAUSE THEY ARE FROZE BELOW WHERE THE DEFROSTER HEATS THE WINDSHIELD. AT THIS POINT I MUST STOP AND EXIT THE VEHICLE TO FREE THE WIPERS. I'VE THUS FAR BEEN FORTUNATE ENOUGH TO NOT HAVE ENCOUNTER SERIOUS ROADSPRAY WHILE MY WIPERS HAVE BEEN FROZEN IN PLACE, BUT FEEL IT IS ONLY A MATTER OF TIME BEFORE I'M REQUIRE TO STOP IN A DANGEROUS/IMPRACTICABLE LOCATION TO FREE THE WIPERS. *TR

03/05/2014
Components: STEERING,POWER TRAIN,ELECTRICAL SYSTEM
Incident Date: 02/28/2013
Crash: No
Fire: No
Vehicle Identification Number: 1-FADP3R44D******
Summary

CAR HAS PROBLEMS WITH THE UNCOUPLING THE ENGINE FROM THE POWER TRAIN ROLLED DOWN HILL NOT ENGAGED SCARY AT FORD COULDN'T FIX SO THEY CALLED SPECIALIST WHO TOOK IT APART AND PUT IT BACK TOGETHER TEST DRIVE 20 MILES WOULD NOT TURN OFF! STILL AT SHOP EXPERT TO RETURN AND TRY AGAIN TAKING APART CAR AND THEN DOING TEST DRIVE AGAIN. CHILDREN AND LIL PEOPLE TO TRANSPORT! *TR

02/28/2014
Components: POWER TRAIN,UNKNOWN OR OTHER
Incident Date: 02/14/2014
Crash: No
Fire: No
Vehicle Identification Number: 1FADP3K21DL******
Summary

ON FRIDAY 2/14/2014 @ 1100, I WAS DRIVING ON INTERSTATE 5 SOUTH, WHEN MY CAR, WITHOUT LIFTING FOOT FROM THE GAS PEDAL, SUDDENLY LOST POWER GOING FROM 65MPH TO 30 MPH, IN A MATTER OF SECONDS. A LOW SWOOSH SOUND FROM MOTOR OCCURRED AT SAME TIME. I HAD TO EXIT THE FREEWAY AT SEA WORLD DRIVE EXIT FROM THE FAR FREEWAY LANE, MAKING FOR A VERY DANGEROUS SITUATION. I AM VERY GLAD I WAS NOT REAR-ENDED AS I EXITED THE FREEWAY. AFTER EXITING THE FREEWAY AND PULLED TO THE SHOULDER AND STOPPED THE CAR. .AFTER 5 MINUTES THE ENGINE WENT BACK TO NORMAL AND RAN LIKE NOTHING HAD OCCURRED. I TOOK IT TO THE MOSSY FORD DEALERSHIP THE SAME DAY (SERVICE NUMBER R020298788). THEY KEPT IT OVERNIGHT. THEY COULD NOT REPLICATE INCIDENT AND TOLD ME THEY HAD NO IDEA WHAT HAD HAPPENED. THEY TOLD ME TO WAIT UNTIL IT HAPPENS AGAIN, AND TO BRING IT IN AGAIN. THIS IS AN UNACCEPTABLE RESPONSE FROM FORD DEALERSHIP. ON 2/25/2014, I TOOK IT INTO TUNE CRAFTERS TO SEE IF THEY COULD FIND OUT WHAT WAS GOING ON WITH MY NEW CAR. THEY COULD NOT REPLICATE THE ISSUE, BUT DID NOTE IN WRITING THE THROTTLE IS NOT AS RESPONSIVE ON TAKE-OFF ACCELERATION, AND THERE IS A BRIEF HESITATION IN THE TRANSMISSION SHIFT AND THROTTLE. I AM FILING A FORMAL COMPLAINT WITH FORD MOTOR COMPANY TODAY. I DO NOT FEEL SAFE DRIVING MY NEW CAR ANYMORE. THANK YOU, NELLIE DOWNIE

02/27/2014
Components: POWER TRAIN,VEHICLE SPEED CONTROL,UNKNOWN OR OTHER
Incident Date: 05/28/2013
Crash: No
Fire: No
Vehicle Identification Number: 1FADP3K25DL******
Summary

IN 2/13, MY HUSBAND AND I PURCHASED A '13 FORD FOCUS FROM BREWSTER FORD IN NY. UNFORTUNATELY, OUR CAR HAS NEVER WORKED CORRECTLY. IT RANDOMLY LOSES POWER. IT FEELS LIKE THE GAS PEDAL DOESN'T RESPOND SOMETIMES WHEN WE TRY TO ACCELERATE. OUR CAR IS CURRENTLY IN THEIR SERVICE CENTER FOR THE 4TH ATTEMPT TO REPAIR THE PROBLEM WITHOUT ANY INTERVENTION. 3 OF THE MASTER MECHANICS, SCOTTY, CARLISLE, AND ANTHONY, SAY THEY HAVE DRIVEN THE CAR MULTIPLE TIMES WITHOUT REPAIRING ANYTHING BECAUSE THEY CLAIM THAT THEY CANNOT RECREATE THE PROBLEM. 5/28/13 THE HESITATION AND NONRESPONSIVE ACCELERATION INCREASED AND WE BROUGHT OUR CAR TO THE SERVICE CENTER AND PAID FOR AN OIL CHANGE. WE WERE GIVEN THE CAR BACK AND TOLD THERE WAS NO PROBLEM FOUND. 6/14/13 WE BROUGHT THE CAR BACK TO THE DEALER FOR THE SAME PROBLEM. THERE WAS AN UPDATE FOR THE COMPUTER AND WE THOUGHT IT MIGHT BE FIXED. 12/9/13 WE CAME BACK TO THE SERVICE CENTER FOR THE SAME PROBLEM, BUT THIS TIME THE CAR SHUT OFF WHILE MY HUSBAND WAS DRIVING ON THE NYS THRUWAY AND THIS TIME THE CHECK ENGINE LIGHT WAS ON WHEN I DROPPED IT OFF. AGAIN THE CAR WAS GIVEN BACK AND WE WERE TOLD NO PROBLEM FOUND. THEY SAID THAT THE CHECK ENGINE LIGHT WAS NOT ON. IT HAD BEEN ON FOR TWO DAYS PRIOR. 12/18/13 WE BROUGHT OUR CAR BACK TO THE SERVICE CENTER. AFTER WE CALLED FORD CORPORATE FOR HELP, THE SERVICE MANAGER, DANIELLE GOT INVOLVED. THE GAS MILEAGE DROPPED AT THIS TIME FROM 32-27 MILES/GALLON COMBINED. OUR CAR WAS AT BREWSTER FORDS SERVICE CENTER FOR OVER 30 DAYS WITHOUT BEING CONTACTED ONCE. WHEN MY HUSBAND CALLED TO CHECK ON THE STATUS, HE WAS TOLD THEY WERE WAITING ON A SERVICE ENGINEER TO COME OUT. AFTER SPEAKING TO ANGELA, THE REGIONAL MANAGER FROM FORD, WE WERE TOLD THAT THE SERVICE CENTER IS UNABLE TO RECREATE THE PROBLEM AND WE SHOULD AGAIN TAKE OUR UNSAFE CAR. 1/23/14 TODAY THE REGIONAL MANAGER AGREED TO APPROVE A SECOND OPINION.

02/27/2014
Components: ENGINE AND ENGINE COOLING,POWER TRAIN,VEHICLE SPEED CONTROL
Incident Date: 01/17/2013
Crash: No
Fire: No
Vehicle Identification Number: 1FADP3F26DL******
Summary

I BOUGHT A BRAND NEW 2013 FORD FOCUS IN JANUARY 2013 AFTER HAVING PREVIOUSLY OWNED A 2011 FORD FOCUS THAT WAS HAVING TRANSMISSION ISSUES. THE DEALERSHIP HAD TOLD ME THAT THE 2013 FOCUS MODELS HAD A REDONE TRANSMISSION THAT WAS MORE EXPENSIVE AND DIDN'T HAVE THE "ISSUES" THAT PLAGUED THE 2011 FORD FOCUS. TURNS OUT IT IS THE SAME TRANSMISSION, EXCEPT WITH A COMPUTER UPDATE WHICH DOES NOT FIX THE ISSUE. WITHIN THE FIRST FEW WEEKS, MY CAR WAS 'SHUDDERING' FOR LACK OF A BETTER DESCRIPTION WHEN ACCELERATING; THE RPM'S GO UP SPORADICALLY TO, REVVING THE ENGINE HIGHER THAN IT NEEDS TO GO. IT FEELS ALMOST LIKE IT'S GOING TO DIE AND THEN WILL CATCH THE GEAR AND GO. I HAVE TAKEN MY CURRENT CAR IN FOR SERVICE ONCE FOR ANOTHER UPDATE, BUT MY 2011 WAS IN THE SHOP MULTIPLE TIMES TO FIX THIS ISSUE, AND ALWAYS CAME BACK TO ME DOING THE SAME 'SHUDDERING' AS IT DID BEFORE IT WENT IN. I CALLED FORD AND THEY SAID THEY WOULD TALK TO MY DEALER AND THEY WOULD TAKE CARE OF IT. WELL, BY TAKING CARE OF IT, THEY MEANT THAT THERE IS ANOTHER 'UPDATE'. I HAD IT UPDATED ON 8/26/13 AND I PICKED IT UP ONLY TO FIND THAT THE SHUDDERING IS WORSE. IT'S NOT SAFE TO TRY AND DRIVE A CAR THAT SHUDDERS AND LAGS WHEN YOU HAVE TO CROSS BUSY STREETS AND IN NORMAL DAILY TRAFFIC. I'M TIRED OF DEALING WITH THIS ISSUE ESPECIALLY BEING THAT I BOUGHT A NEW CAR. AND AN AMERICAN CAR AT THAT. FORD NEEDS TO HAVE SOME INTEGRITY AND FIX THIS BEFORE I DO WHAT I WANT TO DO AND GO BUY A HONDA OR NISSAN.

02/27/2014
Components: POWER TRAIN
Incident Date: 06/07/2013
Crash: No
Fire: No
Vehicle Identification Number: 1FADP3F22DL******
Summary

AUTOMATED MANUAL TRANSMISSION CLUTCHES ARE SLIPPING CAUSING MODERATE TO SEVERE (INTERMITTENT) HESITATION. DEALER SAYS THAT THE WAY ITS SUPPOSED TO BE WHEN I TOOK IT IN. WENT TO INDEPENDENT MECHANIC AND FLUID IS LEAKING IN REAR MAIN SEAL, DEALER DIDN'T EVEN CHECK. REPLACED CLUTCH ASSEMBLY AT 12000 MILES, HESITATION FROM START, 8000 MORE MILES, DEALER SAYS NOTHING WRONG, TAKE TO INDEPENDENT MECHANIC AND AGAIN LEAKING FROM REAR MAIN SEAL. CURRENTLY WAITING FOR LOANER TO GET FIXED AGAIN. CONTACTED ATTORNEY TO LEMON LAW THE CAR IN GEORGIA AND THEY HAVE SENT NOTIFICATION TO FORD. *TR

02/27/2014
Components: POWER TRAIN
Incident Date: 11/22/2012
Crash: No
Fire: No
Vehicle Identification Number: 1FADP3F28DL******
Summary

AUTOMATED MANUAL TRANSMISSION CLUTCHES ARE SLIPPING CAUSING MODERATE TO SEVERE (INTERMITTENT) HESITATION. DEALER SAYS THAT THE WAY ITS SUPPOSED TO BE WHEN I TOOK IT IN FIRST WEEK WE HAD IT. WENT TO INDEPENDENT MECHANIC FOR SECOND OIL CHANGE AND FLUID IS LEAKING IN REAR MAIN SEAL, DEALER DIDN'T EVEN CHECK. REPLACED CLUTCH ASSEMBLY AT 21000 MILES, HESITATION FROM START, 8000 MORE MILES, DEALER SAYS NOTHING WRONG, TAKE TO INDEPENDENT MECHANIC AND AGAIN LEAKING FROM REAR MAIN SEAL. JUST GOT CAR BACK WITH NEW SEAL, DIDN'T REPLACE CLUTCH. CONTACTED ATTORNEY TO LEMON LAW THE CAR IN GEORGIA AND THEY HAVE SENT NOTIFICATION TO FORD. *TR

02/23/2014
Components: POWER TRAIN,ELECTRICAL SYSTEM,FUEL/PROPULSION SYSTEM
Incident Date: 11/12/2012
Crash: No
Fire: No
Vehicle Identification Number: 1FADP3R40DL******
Summary

THE CAR WOULDN'T START (ELECTRIC CAR). A INSTRUMENT PANEL MESSAGE SAID SEE OWNERS MANUAL ALONG WITH RED EXCLAMATION MARK SHOWED. HAD TO BE TOWED TO DEALER. WAS DIAGNOSED AT FIRST WITH A BAD HIGH VOLTAGE BATTERY. THEY ORDERED ONE ($25,000 BATTERY). ONE WEEK INTO WAITING, FORD (FACTORY) SAID ITS NOT THE BATTERY AND ORDERED A GROUND CABLE FROM THE HIGH VOLTAGE TO THE ELECTRIC DRIVE MOTOR. IT TOOK 27 BUSINESS DAYS TO GET THE VEHICLE REPAIRED. ANOTHER VISIT, IN SEPT. 2012 THE CARS INTERIOR HEATER FAILED. THEY TOOK 7 BUSINESS DAY TO ORDER AND REPLACE THE ELECTRIC COOLANT HEATER PUMP. *TR

02/18/2014
Components: POWER TRAIN,VEHICLE SPEED CONTROL
Incident Date: 02/14/2014
Crash: No
Fire: No
Vehicle Identification Number: 1FADP3K21DL******
Summary

TL* THE CONTACT OWNS A 2013 FORD FOCUS. THE CONTACT WAS DRIVING 55 MPH WHEN THE VEHICLE DECELERATED WITHOUT THE BRAKE PEDAL BEING DEPRESSED. THE VEHICLE WAS TAKEN TO A DEALER FOR INSPECTION BUT NO ISSUES WERE FOUND. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOT MADE AWARE OF THE ISSUE. THE APPROXIMATE FAILURE WAS 15,000. UPDATED 04/04/14*LJ UPDATED 04/11/2014 *JS

02/16/2014
Components: POWER TRAIN,ELECTRICAL SYSTEM,FUEL/PROPULSION SYSTEM
Incident Date: 02/15/2014
Crash: No
Fire: No
Vehicle Identification Number: 1FADP3R42DL******
Summary

WHILE DRIVING I LOST THE ABILITY TO ACCELERATE THE VEHICLE AS I APPROACHED AN INCLINE IN THE ROAD AND A "STOP SAFELY NOW" AND "SEE MANUAL" WARNING LIGHT APPEARED ON THE DASH. I ACTIVATED THE HAZARD LIGHTS AND PULLED OVER INTO THE BIKE LANE. I SHUT OFF THE CAR, OPENED THE DOOR AND WAS ABLE TO RESTART THE CAR AFTER SEVERAL FAILED ATTEMPTS. APPROXIMATELY 5 MINUTES LATER, I SUCCESSFULLY RESTARTED THE CAR AND DROVE BACK HOME, ONLY THE CAR LOST THE ABILITY TO ACCELERATE AGAIN AS I CAME THROUGH A MAJOR INTERSECTION. THIS TIME THE WARNING SIGNS WERE NOT ACTIVATED UNTIL I HAD COASTED TO A STOP. THEN THE SAME "STOP SAFELY NOW" AND "SEE MANUAL" WARNING LIGHT APPEARED ON THE DASH. I PLACED THE CAR IN PARK AND WALKED A MILE HOME. THE POWERTRAIN CONTROL MODULE REPROGRAM WAS COMPLETED BY FORD IN SEPTEMBER OF 2013. THIS IS THE 7TH OCCURRENCE SINCE THE PCM HAS BEEN REPROGRAMMED BY FORD. MY SAFETY HAS BEEN REPEATEDLY COMPROMISED AND I NO LONGER HAVE CONFIDENCE IN THIS CAR NOR FORD AS THEY ARE UNABLE TO FIX THE PROBLEM AND ARE UNWILLING TO TAKE RESPONSIBILITY. PLEASE REFER TO MY PREVIOUS COMPLAINT FILED PRIOR TO THE PCM REPROGRAMMING AND OFFICIAL RECALL NOTICE. *TR

02/13/2014
Components: VISIBILITY
Incident Date: 11/30/2012
Crash: No
Fire: No
Vehicle Identification Number: 1FADP3L92DL******
Summary

I PURCHASED THIS VEHICLE NEW FROM FORD OF MAYAGUEZ. I SOON NOTICED THAT THE WINDSHIELD WHEN WET OR FOGGY WAS MOTTLED OUTSIDE THE GLASS. THINKING IT NEEDED CLEANING I RETURNED TO DEALER WHO COULD DO NOTHING. REPEATED ATTEMPTS TO CLEAN IT HAVE FAILED EXCEPTING A SLIGHT WEAR OF THE MOTTLING WHERE THE WIPERSWORK. THE MOTTLED OUTSIDE OF THE GLASS IS PRONOUNCED AT DARK REFLECTING STREETLIGHTS OR IN RAIN OR FOG WHEN FRONT VIEW IS SEVERELY AFFECTED. THE PATTERN OF THE MOTTLED APPEARANCE NEVER CHANGES WHICH LEADS ME TO BELIEVE IT IS IN THE GLASS. OTHER WINDOWS HAVE SAME MOTTLED APPEARANCE WHEN WET BUT ARE NIT SO IMPORTANT AS THE WINDSHIELD. FORD DOES NOT ADDRESS THIS ISSUE, AND THEY HAVE NOT ANSWERED MY EMAILS. I DOUBT THIS IS UNIQUE TO MY VEHICLE. A FEW DAYS AGO I HAD TO DRIVE AT NIGHT IN A MISTY RAIN. VISION WAS SEVERELY IMPAIRED, HENCE PROMPTING THIS COMPLAINT. *TR

02/11/2014
Components: STEERING,POWER TRAIN,ELECTRICAL SYSTEM
Incident Date: 02/08/2014
Crash: No
Fire: No
Vehicle Identification Number: 1FADP3K26DL******
Summary

I WAS DRIVING ON THE HIGHWAY AT MIDNIGHT 2/8/2014 AT ABOUT 75MPH WHEN MY CAR STARTED TO BECOME STIFF IN THE STEERING AND LOST SPEED RAPIDLY. I DOWN SHIFTED FROM 5TH GEAR TO 4TH GEAR THE CAR WOULD NOT ACCELERATE EVEN WITH MY FOOT PRESSED ALL THE WAY DOWN ON THE ACCELERATOR, I SHIFTED DOWN TO 3RD BECAUSE OF THE SUDDEN LOSS OF SPEED AND STILL NOTHING THE CARS RPMS WOULD GO HIGHER BUT THE SPEED WOULD NOT CHANGE. THIS NEARLY CAUSED ME TO HAVE AN ACCIDENT SO I EXITED THE HIGHWAY AND SHUT THE VEHICLE OFF. ONCE THE VEHICLE WAS SHUT OFF AND TURNED BACK ON THE PROBLEM WENT AWAY, I CONTACTED FORD BROUGHT IT IN TO THEIR SERVICE CENTER AND THEY COULD NOT REPLICATE THIS PROBLEM AND SUGGESTED I CONTINUE TO DRIVE THE VEHICLE UNTIL IT HAPPENS AGAIN. *TR

02/07/2014
Components: POWER TRAIN
Incident Date: 04/18/2013
Crash: No
Fire: No
Vehicle Identification Number: 1FADP3K26DL******
Summary

PURCHASED THIS VEHICLE ON MARCH 30TH, 2013 AND HAVE HAD CONSTANT TRANSMISSION PROBLEMS EVER SINCE. THE TRANSMISSION GRINDS, LURCHES, ROLLS BACKWARDS ON HILLS, ON SOME OCCASIONS REFUSES TO SHIFT GEARS, SQUEAKS AND RATTLES. I HAVE TAKEN MY VEHICLE INTO DAVIES FORD IN CHARLEROI, PA (WHICH IS DOCUMENTED) FOR SERVICE AND THEY HAVE TRIED TO REPROGRAM THE SHIFT POINTS. THIS HAS LESSENED THE SYMPTOMS OF THE VEHICLE BUT THEY ARE STILL PERSISTENT AT DIFFERENT LEVELS OF SEVERITY. SOME DAYS THERE AREN'T ANY SIGNS OF TROUBLE AND OTHER DAYS THE VEHICLE GRINDS AND LURCHES. I HAVE BEEN TOLD THAT THESE ARE CHARACTERISTICS OF THE DCT TRANSMISSION. THE PROBLEMS HAVE CONSISTENTLY OCCURRED BETWEEN THE PURCHASE DATE OF MARCH 2013 TO THE CURRENT DATE OF 02/07/14. *TR

01/28/2014
Components: POWER TRAIN,ENGINE
Incident Date: 10/01/2013
Crash: No
Fire: No
Vehicle Identification Number: 1FADP3F21DL******
Summary

TL* THE CONTACT OWNS A 2013 FORD FOCUS. THE CONTACT STATED THAT WHILE SHE DROVE AT 70 MPH, THE PLACE TRANSMISSION IN PARK WARNING LIGHT ILLUMINATED THEN THE VEHICLE STALLED. THE FAILURE WAS EXPERIENCED SEVERAL TIMES. THE CONTACT STATED THAT SHE WAS ABLE TO COAST TO THE SHOULDER TO RESTART THE ENGINE. THE VEHICLE WAS TAKEN TO THE DEALER SEVERAL TIMES BUT THE FAILURE COULD NOT BE REPLICATED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 3,000 AND THE CURRENT MILEAGE WAS 10,000.

01/27/2014
Components: POWER TRAIN,ELECTRONIC STABILITY CONTROL
Incident Date: 07/01/2013
Crash: No
Fire: No
Vehicle Identification Number: 1FADP3F23DL******
Summary

MY CAR LIKE THE REST OF THE COMPLAINTS DOES NOT SHIFT RIGHT. IT JERKS AND SHUDDERS AND MAKES A LOUD NOISE WHEN IT SHIFTS. I TOOK IT TO MY FORD DEALERSHIP AND THEY WILL NOT FIX IT BECAUSE IT DOES NOT MEET FORDS GUIDELINES TO FIX. THEY SAY IT IS IN NORMAL OPERATING STANDARDS BUT I DONT THINK A BRAND NEW CAR SHOULD BE SHUDDERING WHEN SHIFTS. NOW IT HAS AN ALERT POP UP SAYING HILL START ASSIST NOT AVAILABLE AND IT WONT GO OFF. *TR

01/21/2014
Components: POWER TRAIN
Incident Date: 04/03/2013
Crash: No
Fire: No
Vehicle Identification Number: 1FADP3K21DL******
Summary

WHEN GOING UP HILLS THE CAR'S TRANSMISSION REFUSES TO SHIFT INSTANTLY AND MAKES LOUD GRINDING NOISE. IT WOULD EVENTUALLY SHIFTS BUT THE SPLIT SECONDS OF NOT SHIFTING CAUSES ME ANXIETY AND IMPLIES A SAFETY ISSUE. I BROUGHT THIS PROBLEM TO THE ATTENTION OF FORD OF KIRKLAND'S SERVICE DEPARTMENT THE FIRST TIME IN APRIL AND WAS TOLD THAT THE CAR WAS STILL "LEARNING" MY DRIVING HABITS BECAUSE IT IS STILL BREAKING IN. THE SECOND TIME I BROUGHT MY CAR IN WAS IN 12/2013, I WAS TOLD THAT WHAT I AM EXPERIENCING IS A KNOWN ISSUE TO THE MANUFACTURER AND FORD IS TRYING TO COME UP WITH A SOFTWARE FIX. NO ONE KNOWS WHEN THE FIX WILL BE AVAILABLE WHILE DRIVERS LIKE ME ARE SUFFERING. IN FILING THIS COMPLAINT, I HOPE THAT WITH A HELP FROM A YOUR AGENCY FORD WILL PAY MORE ATTENTION TO ITS CUSTOMERS WHO ARE ENDURING THIS PROBLEM WHEN DRIVING THEIR CARS EVERY DAY. *TR

01/18/2014
Components: VISIBILITY/WIPER
Incident Date: 01/02/2014
Crash: No
Fire: No
Summary

THE WINDSHIELD WIPERS REST ON A PORTION OF THE WINDSHIELD THAT IS NOT HEATED. AFTER HAVING FULLY CLEARED MY WINDSHIELD OF SNOW AND ICE BEFORE MY TRIP, I WAS QUITE SURPRISED TO FIND MY WINDSHIELD WIPERS NON-FUNCTIONAL WHEN I WENT TO USE THEM TO CLEAR ROAD SPRAY FROM MY WINDSHIELD. WHAT HAD HAPPENED WAS THAT THE WIPERS HAD REFROZEN TO THE WINDSHIELD AFTER HAVING BEEN CLEARED EARLIER. I COMMONLY DRIVE WITH THE VEHICLE'S CLIMATE CONTROL SET TO THE FLOOR/DEFROST SETTING TO KEEP THE WINDSHIELD WARM, ESPECIALLY ON THE FIRST LEG OF A TRIP. THIS IS THE FIRST VEHICLE I OWN WHERE THE WIPERS DISAPPEAR FROM THE VIEW WHEN THEY ARE NOT USED. INSPECTION OF THE WINDSHIELD DESIGN SHOWS THAT THE LOWER PORTION OF THE WINDSHIELD IS NOT DIRECTLY EXPOSED TO CABIN HEAT, NOR IS THERE A EASY PATH FOR ENGINE HEAT TO AFFECT THIS AREA. THERE SHOULD BE, AT A MINIMUM, A METHOD TO DEFROST THE LOWER PORTION OF THE WINDSHIELD THAT THE WIPERS REST ON, EITHER THROUGH DIRECT THERMAL ELECTRIC MEANS, OR BY EXPOSURE TO CABIN HEAT WHEN THE HVAC IS ON THE DEFROST SETTING. HAVING WIPERS THAT RANDOMLY NOT FUNCTION BECAUSE THEY ARE FROZEN REPRESENTS A SIGNIFICANT SAFETY HAZARD WHEN ROAD SPRAY COVERS YOUR WINDSHIELD DUE TO GREATLY REDUCED VISIBILITY. ADDITIONAL HAZARDS ARE PRESENT BECAUSE YOU HAVE NO CHOICE TO BUT TO IMMEDIATLY STOP ON THE SIDE OF THE ROAD TO FREE YOUR WIPERS. THIS LEAVES YOU EXPOSED TO TRAFFIC TRAVELING AT HIGH SPEEDS WHILE YOU ARE STOPPED, AS WELL AS THE INHERENT RISK ASSOCIATED WITH MERGING BACK ON THE ROAD FROM A FULL STOP WITHOUT THE AID OF AN ON-RAMP, OR OTHER ACCELERATION LANE. *TR

01/17/2014
Components: ELECTRICAL SYSTEM,SEAT BELTS
Incident Date: 11/08/2013
Crash: No
Fire: No
Vehicle Identification Number: 1FADP3F20DL******
Summary

WHEN YOU DRIVE THE CAR FROM 5 - 20 MINUTES AND WHEN YOU REMOVE THE SEATBELT - THERE IS NO ALARMING SOUND AND NO LIGHT ON THE DASHBOARD. BUT, WHEN YOU TURN OFF THE ENGINE AND START AGAIN, YOU CAN HEAR THE ALARM AND THE LIGHT WILL APPEAR ON THE DASHBOARD WHEN YOU REMOVE THE SEATBELT. CONCERNS: IF THE DRIVER STOP (FOR DRIVING LET SAY 5 - 3 MINUTES) FOR EXAMPLE AND HE REMOVE THE SEATBELT FOR WHATEVER REASON, HE MIGHT FORGOT TO FASTEN THE SEATBELT AS THE CAR WILL NOT ALARM AND NO LIGHT WILL ILLUMINATE ON THE DASHBOARD. NOTE: THE LOCAL DEALER TESTED THE SAME CAR MODEL/YEAR AND HAVING THE SAME RESULT - NO ALARM AND LIGHTS ON THE DASHBOARD WHEN UNBUCKLED AFTER DRIVING 5-20 MINS. *TR

01/14/2014
Components: ELECTRICAL SYSTEM,ENGINE
Incident Date: 01/12/2014
Crash: No
Fire: No
Summary

WHILE TRAVELING ON THE FREEWAY THE CAR JUST DIED. ENGINE SHUT OFF, HOW EVER ALL THE ELECTRICAL IN THE CAR WERE STILL WORKING. ONCE PULLING OFF THE FREE WAY, THE CAR STARTED AFTER SEVERAL ATTEMPTS BUT THEN DIED SHORTLY AFTER. THE CAR THEN WOULD NOT WORK. AFTER GETTING THE CAR TOWED TO QUIRK FORD IN QUINCY THEY HAD TO KEEP IT AS A CODE THEY DO NOT KNOW WHAT IT MEANS CAME UP, SO THEY DO NOT KNOW HOW TO FIX THE CAR. THE CAR IS STILL IN THE SHOP TO THIS DAY AND THEY WONT GIVE ME A RENTAL. *TR

01/14/2014
Components: POWER TRAIN
Incident Date: 01/13/2014
Crash: No
Fire: No
Vehicle Identification Number: 1FADP3K26DL******
Summary

TRANSMISSION STARTED SLIPPING, THEN COMPLETE LOSS OF FORWARD MOTION WHILE IN TRAFFIC LANES. DEALER SAYS THAT THIS IS COMMON AND THERE IS A TWO WEEK WAITING LIST FOR REPAIR. *TR

01/13/2014
Components: ENGINE
Incident Date: 01/13/2014
Crash: No
Fire: No
Vehicle Identification Number: 1FADP3R40DL******
Summary

TODAY WHILE AT A INTERSECTION THE FOCUS ELECTRIC STARTED TO GO AND THEN SHUT DOWN AGAIN DISPLAYING THE SAFELY STOP NOW MESSAGE AND THE CAR WAS DEAD IN THE MIDDLE OF A BUSY INTERSECTION. THIS HAS NOW HAPPENED NUMEROUS TIMES AND THIS ONE HAPPENED AFTER THE DEALERSHIP PERFORMED THE RECALL FOR THE SAME THING. THEY ALSO REPLACED THE BATTERY AND SOME OF THE WIRING AT THE RECALL VISIT DUE TO MULTIPLE FAILURE CODES. THIS CAR IS UNSAFE TO DRIVE AND THE LAST TWO TIMES THIS HAS HAPPENED THERE WAS NEARLY A COLLISION. *TR

01/09/2014
Components: POWER TRAIN
Incident Date: 05/13/2013
Crash: No
Fire: No
Vehicle Identification Number: 1FADP3K29DL******
Summary

THE TRANSMISSION DOES NOT SHIFT RIGHT. IT HESITATES, JERKS AND SURGING. AT LOWER GEARS OR SPEED UNDER 40, THE CAR IS DIFFICULT TO CONTROL. IT SHIFT TO HIGHER GEAR WHEN THE SPEED IS NOT HIGH ENOUGH FOR THE GEAR. THIS CAUSES POOR ACCELERATION AND DANGEROUS WHEN MERGING INTO HIGHWAY FROM RAMP. *TR

01/06/2014
Components: POWER TRAIN
Incident Date: 04/02/2013
Crash: No
Fire: No
Vehicle Identification Number: 1FADP3J29DL******
Summary

THIS CAR CONSTANTLY GRINDS AND SHUTTERS BETWEEN THE FIRST FEW GEARS EVERY DAY FOR THE LAST 8 MONTHS OF OWNERSHIP. I BOUGHT THIS VEHICLE ON FEB 2013 AND IT ONLY DROVE GOOD FOR 2 MONTHS AND THE REMAINING TIME I'VE HAD IT, HAS BEEN ON THE SHOP OVER 4 TIMES FOR THE SAME EXACT TRANSMISSION PROBLEMS. SYMPTOMS; THE TRANSMISSION GEARS SHIFTS INCORRECTLY AND MAKES LOUDS GRINDING AND SHUTTERING NOISES. SOMETIMES THE THE TRANSMISSION HAS POWER AND SOMETIMES IT DOESN'T. NOT TO MENTION I ALMOST GOT MYSELF INTO 2 CAR ACCIDENTS BECAUSE OF THIS VEHICLE, DURING STOP AND GO TRAFFIC THE GEARS GET STUCK AND I ALMOST REAR ENDED THE VEHICLE IN FRONT OF ME. PLEASE FILE A COMPLAINT TO FORD AND NHTSA TO HAVE THESE DCT TRANSMISSIONS FIXED OR RECALLED. *TR

01/03/2014
Components: POWER TRAIN
Incident Date: 09/01/2013
Crash: No
Fire: No
Vehicle Identification Number: 1FADP3K23DL******
Summary

AS WITH OVER 100 OTHER COMPLAINTS, THE TRANSMISSION IS VERY UNSTABLE. HESITATION AND ALMOST DYING AT A STOP OR IN SLOW BUMPER TO BUMPER TRAFFIC IS A SAFETY HAZARD. ATTEMPTING TO MERGE ON HIGHWAYS AND ATTAIN HIGHER SPEEDS FROM A STOP OR SLOW (10-20 MPH). GRINDING NOISE FROM FRONT END AT LOW SPEEDS.. THE HESITATION IN ACCELERATION AND JERKING AT SLOW SPEEDS, IS A SAFETY HAZARD AND AS PREVIOUSLY STATED ALMOST CAUSED NUMEROUS ACCIDENTS. I HAD IT REPROGRAMMED AT ONE DEALER, WITH NO RESULTS, AND JUST TWO DAYS AGO, ON 1-2-2014, ANOTHER DEALER REPLACED PARTS ON THE TRANSMISSION AND CALLED ME AND SAID MY CAR WAS READY. AFTER LEAVING THE DEALER, THE CAR STARTED MAKING A RATTLING NOISE EVERY TIME I WOULD ACCELERATE AT JUST ABOUT ANY SPEED. TOOK IT BACK TODAY, 1-3-2014, AND HAD TRANSMISSION TECH RIDE WITH ME. AS SOON AS WE PULLED OUT FROM DEALER ONTO HIGHWAY, STARTED MAKING RATTLING NOISE AND SHUTTERING STILL HAPPENING.. NOW DEALER HAS AN ACTUATOR MOTOR ORDERED. WHO KNOWS IF THIS IS A FIX OR ANOTHER PATCH. *TR

12/31/2013
Components: STEERING,POWER TRAIN,ENGINE
Incident Date: 12/31/2013
Crash: No
Fire: No
Vehicle Identification Number: 1FADP3F28DL******
Summary

TL* THE CONTACT OWNS A 2013 FORD FOCUS. THE CONTACT STATED THAT WHILE ATTEMPTING TO ACCELERATE, THE VEHICLE JERKED VIOLENTLY. THE VEHICLE WAS TAKEN TO THE DEALER WHERE THE FAILURE COULD NOT BE DIAGNOSED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOT CONTACTED ABOUT THE FAILURE. THE FAILURE MILEAGE WAS 12,552. UPDATED 02/11/2014 *BF THE CONSUMER BELIEVED THERE MAY BE A PROBLEM WITH THE TRANSMISSION AND THE TIE ROD. UPDATED 02/20/14

12/29/2013
Components: ENGINE
Incident Date: 12/23/2013
Crash: No
Fire: No
Vehicle Identification Number: 1FADP3F2XDL******
Summary

I WAS ON MY WAY TO WORK ON 12/23/2013 AND ON THE DASHBOARD OF MY CAR SAID ENGINE FAULT CHECK SYSTEM NOW LIGHT CAME ON AND THE CAR IMMEDIATELY SHUT DOWN ON ME ON THE EXPRESSWAY I TRIED SEVERAL TIMES CRANKING MY CAR BUT IT WOULDN'T START SO I CALL IDOT TO HELP ME THEY CAME AND TOWED ME TO THE NEAREST EXIT AFTER AN HOUR AND A HALF MY CAR STARTED UP BUT THE ENGINE SYMBOL REMAIN ON THE DASHBOARD I WAS ABLE TO DRIVE IT BACK HOME I WAITED FOR JOE RIZZO FORD TO OPEN AND THEN I TOOK MY CAR TO THEM THEY ENDED UP KEEPING MY CAR AND I HAD TO RENT ME A CAR UNTIL THE PROBLEM WAS FIX JOE RIZZO FORD SAID THEY WILL CALL ME WHEN THE PROBLEM IS FIX--> THE CAR THEY GAVE ME WAS ANOTHER FORD FOCUS 2013 AND WHAT DO YOU KNOW THE FREAKING ENGINE LIGHT CAME ON IN THE RENTAL CAR I HAD MY PERSONAL CAR FOR A YEAR NOW THERE IS NO WAY THAT I SHOULD BE HAVING ENGINE PROBLEMS OR ANYTHING ELSE WRONG WITH THIS CAR FORD REALLY NEEDS TO GET THESE PROBLEMS FIX BEFORE AN ACCIDENT HAPPEN TO SOMEONE. *TR

12/26/2013
Components: TIRES
Incident Date: 12/14/2013
Crash: No
Fire: No
Vehicle Identification Number: 1FADP3F20DL******
Summary

TL* THE CONTACT OWNS A 2013 FORD FOCUS SE. THE VEHICLE WAS EQUIPPED WITH CONTINENTAL CONTIPRO TIRES, SIZE 215/55/R16. THE DOT NUMBER WAS CNB3WBPC0913. THE CONTACT STATED THE TIRES HAD LIMITED TRACTION AND FAIL TO GRIP THE ROAD. THE TRACTION CONTROL LIGHT ILLUMINATED DURING LIMITED CONDITIONS. THE VEHICLE WAS TAKEN TO THE DEALER; HOWEVER, THE MECHANIC COULD NOT DIAGNOSE THE FAILURE. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 6,000. UPDATED 2/11/14*CN THE CONSUMER REPLACED THE TIRES. UPDATED 02/18/14

12/23/2013
Components: POWER TRAIN
Incident Date: 12/22/2012
Crash: No
Fire: No
Vehicle Identification Number: 1FADP3R42DL******
Summary

MULTIPLE TIMES, OUR FORD FOCUS ELECTRIC HAS ABRUPTLY LOST POWER AND FLASHED THE MESSAGE, "STOP SAFELY NOW." IT'S HAS OCCURRED DURING RUSH HOUR COMMUTE ON A 5-LANE FREEWAY, CAUSING SERIOUS SAFETY RISKS AS WE HAVE HAD TO MAKE AN EMERGENCY STOP ON THE FREEWAY. SOMETIMES THE CAR WILL RESTART AFTER MULTIPLE ATTEMPTS AND SEVERAL TIMES WE HAVE HAD IT TOWED BACK TO THE DEALER. MOST RECENTLY THE CAR WAS IN SERVICE FOR 8 DAYS AT FRONTIER FORD IN STEVENS CREEK, THEN STALLED ON THE FREEWAY ON THE WAY HOME FROM THE DEALER -UNACCEPTABLE! WE BOUGHT THIS CAR FOR COMMUTING BUT THE RECURRING SUDDEN STOPS AND SAFETY MESSAGES HAVE TOTALLY UNDERMINED OUR CONFIDENCE IN THIS CAR. WE FEEL UNSAFE, AS THIS ISSUES CLEARLY PUTS US AND OUR CHILDREN AT GREATER RISK OF SERIOUS INJURY OR DEATH WHILE IN THIS VEHICLE. UNFORTUNATELY, THE FOCUS HAS BEEN IN THE SHOP FOR REPAIR OVER 30 DAYS DURING THE FIRST YEAR OF PURCHASE. WE DO NOT WANT TO OWN THIS LEMON ANYMORE. FORD CLEARLY DOESN'T KNOW HOW TO FIX THE ISSUE - IT'S TIME FOR A RECALL ON THIS UNSAFE VEHICLE. WHY HASN'T THE NSTB TAKEN ANY ACTION? *TR

12/18/2013
Components: POWER TRAIN
Incident Date: 12/02/2013
Crash: No
Fire: No
Vehicle Identification Number: 1FADP3K23DL******
Summary

I'VE DRIVEN OVER 5,000 MILES ON THIS NEW FOCUS. THE FIRST 5K WERE OK BUT LATELY THE TRANSMISSION HAS BECOME EXTREMELY ERRATIC IN ITS BEHAVIOR. IT SHUDDERS VIOLENTLY AND FREQUENTLY AFTER SHIFTING IN TO 2ND GEAR AND THEN HESITATES TO ACCELERATE. THE TRANSMISSION ALSO HAS STARTED MAKING A CLANKING SOUND LIKE TWO PIE TINS BEING HIT UPON EACH OTHER. I TOOK IT TO THE DEALER.. THEY CONFIRMED IT, REPROGRAMMED THE TRANSMISSION ELECTRONICS AND SENT ME ON MY WAY. THAT DID NOTHING TO HELP IT. I TOOK IT BACK A COUPLE OF DAYS LATER AFTER ALMOST GETTING REAR-ENDED WHEN I PULLED INTO MOVING TRAFFIC AND IT SHUDDERED AND HESITATED UNEXPECTEDLY. THE DEALER KEPT IT FOR 2 DAYS AND THEN GAVE IT BACK SAYING THEY COULD NOT REPRODUCE THE PROBLEM. THEY ONLY DROVE IT 1 MILE WHICH IS NOT EXACTLY AN EXHAUSTIVE OR GOOD FAITH EFFORT TO REPRODUCE THE PROBLEM! SO, I'M NOW HEADED FOR TRIP 3 TO ANOTHER FORD SERVICE CENTER TO SEE IF THEY CAN DO SOMETHING ABOUT IT. THE REGIONAL CUSTOMER SERVICE REP ACTUALLY TOLD ME THAT THESE TRANSMISSIONS SHOULD BE EXPECTED TO SHUDDER, GRIND AND HESITATE AS PART OF THEIR NORMAL OPERATION. THAT'S INSANE.. WHO WOULD BUY OR WANT A CAR THAT DID THAT!!! HAD IT OPERATED THAT WAY WHEN I TEST DROVE IT.. IT WOULD HAVE STAYED ON THE LOT TO BE SURE. *TR

12/11/2013
Components: POWER TRAIN,ELECTRICAL SYSTEM
Incident Date: 12/11/2013
Crash: No
Fire: No
Vehicle Identification Number: 1FADP3R44DL******
Summary

THIS IS SIMILAR TO THE CAR THAT I AM DRIVING (ANOTHER FORD FOCUS ELECTRIC). MY DAUGHTER WAS DRIVING THE CAR TO SCHOOL AT THE INTERSECTION OF ROSEVILLE PARKWAY AND DOUGLAS BOULEVARD, IN ROSEVILLE, CA TO DAY AT ABOUT 7:15 AM FOR NO APPARENT REASON, THE CAR STOPPED. SHE WAS WAITING FOR THE LIGHT TO TURN GREEN. MY DAUGHTER FREAKED OUT AND CALLED ME. I ASKED HER TO SHUT THE CAR OFF, OPEN ONE OF THE DOORS, WAIT FOR ONE MINUTE AND TRY TO START THE CAR AGAIN. AFTER THE SECOND ATTEMPT THE CAR STARTED. LUCKY FOR HER, THE OTHER CARS SWITCHED IN THE OTHER LANES AND SHE WAS ABLE TO MOVE THE CAR. AGAIN. THIS IS HAPPENING TOO OFTEN AND FEEL THIS IS A SAFETY HAZARD. SAME THING HAS HAPPENED IN SAME MODEL AND MAKE CAR THAT I DRIVE. *TR

12/10/2013
Components: SEAT BELTS
Incident Date: 12/09/2013
Crash: No
Fire: No
Summary

I GENERALLY DO NOT HAVE BACK SEAT PASSENGERS, I PICKED UP MY TWO NEPHEWS AND I MADE THEM PUT THEIR SEAT BELTS ON. UPON ARRIVING AT OUR DESTINATION THE BOYS WERE HAVING TROUBLE RELEASING THE BELTS AFTER SEVERAL MINUTES OF STRUGGLING WITH THE BELTS WE FINALLY GOT THE BOYS RELEASED BUT NOW THE SEAT BELT MECHANISM IS STUCK DOWN IN THE HARNESS AND AM UNABLE TO LOCK ANY SEAT BELTS INTO PLACE. *TR

12/09/2013
Components: ENGINE
Incident Date: 12/03/2013
Crash: No
Fire: No
Vehicle Identification Number: 1FADP3F29DC******
Summary

TWO WEEKS PRIOR TO THIS INCIDENT I WENT AND TOOK IT FOR A MAINTENANCE OIL APPOINTMENT, ON DECEMBER 3 AS I STARTED THE VEHICLE, IT WOULD NOT START, IT KEPT MARKING CHECK ENGINE, IT LEFT ME STRANDED ON THE MIDDLE OF MY STREET BOYLSTON STREET, BOSTON, AFTER SEVERAL ATTEMPTS IT WOULD START BUT NOT GET TOO FAR. I THEN HAD IT TOWED TO QUIRK IN QUINCY. *TR

12/09/2013
Components: POWER TRAIN
Incident Date: 06/30/2013
Crash: No
Fire: No
Vehicle Identification Number: 1FADP3E23DL******
Summary

AS WITH OVER 100 OTHER COMPLAINTS, THE TRANSMISSION IS A COMPLETE FAILURE. HESITATION AND ALMOST DYING AT A STOP OR IN SLOW BUMPER TO BUMPER TRAFFIC IS A SAFETY HAZARD. ATTEMPTING TO MERGE ON HIGHWAYS AND ATTAIN HIGHER SPEEDS FROM A STOP OR SLOW (10-20 MPH) HAS ALMOST CAUSED ME TO WRECK SEVERAL TIMES TO DUE HESITATION IN ACCELERATION. GRINDING NOISE FROM FRONT END AT LOW SPEEDS. ROLLS BACK ON A HILL (AUTOMATION TRANSMISSION) ALMOST CAUSED FENDER BENDERS. THE HESITATION IN ACCELERATION AND JERKING AT SLOW SPEEDS, IS A SAFETY HAZARD AND AS PREVIOUSLY STATED ALMOST CAUSED NUMEROUS ACCIDENTS. I HAVE HAD THE FSE INSPECT THE CAR TWICE, A SOFTWARE "UPGRADE" THAT DID NO GOOD, AND EVERYONE FROM FORD SAYS IT IS OPERATING AS "NORMAL CHARACTERISTICS". NOTHING IS NORMAL AND SOMEONE IS GOING TO BE SERIOUSLY INJURED OR DIE IF THESE PROBLEMS ARE NOT FIXED. DOZENS OF COMPLAINTS AND NOTHING DONE. *TR

12/05/2013
Components: STEERING,SUSPENSION,WHEELS
Incident Date: 06/28/2013
Crash: Yes
Fire: No
Vehicle Identification Number: 1FADP3L92DL******
Summary

STEERING AND COMPUTER AIDED SYSTEMS ALONG WITH TIRES THAT WERE NOT DISCLOSED TO BE USED UNDER 40 DEGREES CAUSED LOSS OF STEERING INPUT AND CONTROL WHICH LEAD TO HITTING A CURB AND DAMAGING SUSPENSION COMPONENTS AS WELL AS THE DRIVE-ABILITY OF THE VEHICLE IS WORSE THAT BEFORE. THERE ARE KNOWN ISSUES WITH THE STEERING ON THE 2013 FOCUS ST AND AFTER 6 MONTHS OF GOING BACK AND FORTH, FORD CANNOT REMEDY THE SITUATION AND THE CARE IS UNSAFE TO DRIVE AT ANY SPEED AS THE LACK OF STEERING CONTROL CAUSE UNNECESSARY MOVEMENT OF THE VEHICLE, REQUIRING NERVES OF STEEL TO DRIVE AT EVEN 20 MPH. CLUNKING NOISES AND GRINDING ALSO COMING FROM SUSPENSION AND TRANSMISSION GEARS. *TR

12/02/2013
Components: POWER TRAIN
Incident Date: 11/01/2013
Crash: No
Fire: No
Summary

I HAVE OWNED THIS FORD FOCUS TITANIUM FOR 11 MONTHS NOW. I NOTICED THAT THE CAR WOULD SHUDDER WHILE DRIVING AT LOWER SPEEDS AND JUST TAKING OFF FROM A STOP POSITION. SOMETIMES, THE CAR WOULD FEEL LIKE IT WAS GOING TO STALL. THERE IS ALSO GRINDING FROM THE FRONT END WHEN THE CAR IS SHIFTING FORM 1ST-2ND OR 3RD-4TH GEAR. I TOOK IT IN TO THE FORD DEALER, WAS TOLD IT WAS A SENSOR AND THEY RE-SET IT AND WAS ALSO TOLD IT WAS A COMMON ISSUE, REALLY?.. NOT NORMAL TO ME. WELL, IT WASN'T FIXED, IT WENT BACK TO THE DEALER 4 DAYS LATER FOR THE SAME ISSUE. NOW I AM BEING TOLD I HAVE TO WAIT ON A NEW CLUTCH AND THAT THERE IS A LONG WAIT FOR THE PART (BACK ORDERED). IF THIS IS A MAJOR PROBLEM WITH THE FOCUS, THESE VEHICLES SHOULD BE RECALLED. I HAVE BEEN CONTEMPLATING ON WHETHER TO BUY ANOTHER VEHICLE AND JUST LET THIS ONE GO... I BOUGHT THE VEHICLE TO LAST AS LONG AS MY OTHER FORD HAS (14YRS), I DON'T SEE THAT HAPPENING. *TR

12/02/2013
Components: ENGINE
Incident Date: 08/15/2013
Crash: No
Fire: No
Vehicle Identification Number: 1FADP3F2XDL******
Summary

TL* THE CONTACT OWNS A 2013 FORD FOCUS. THE CONTACT STATED THAT WHILE HAVING THE VEHICLE SERVICED, IT WAS FOUND THAT THERE WAS AN OIL LEAK. THE VEHICLE WAS TAKEN TO THE DEALER WHERE IT WAS CONFIRMED THAT THE MAIN SEAL, CLUTCH PACK AND FRONT SEALS HAD FAILED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS CONTACTED ABOUT THE FAILURE. THE FAILURE MILEAGE WAS APPROXIMATELY 10,000.

11/29/2013
Components: POWER TRAIN
Incident Date: 10/12/2012
Crash: No
Fire: No
Vehicle Identification Number: 1FADP3F20DL******
Summary

TL* THE CONTACT OWNS A 2013 FORD FOCUS. THE CONTACT STATED THAT WHEN ACCELERATING FROM A COMPLETE STOP, THE VEHICLE WOULD VIBRATE ABNORMALLY. IN ADDITION, THERE WAS A REDUCTION IN ENGINE POWER WHEN ATTEMPTING TO ACCELERATE ON AN INCLINE. THE FAILURES WERE RECURRING. THE VEHICLE WAS TAKEN TO A DEALER WHERE THE TECHNICIAN ADVISED THAT THE CLUTCHES AND SEALS NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOT MADE AWARE OF THE PROBLEM. THE APPROXIMATE FAILURE MILEAGE WAS 900.

11/27/2013
Components: POWER TRAIN,ELECTRICAL SYSTEM,ENGINE
Incident Date: 11/11/2013
Crash: No
Fire: No
Vehicle Identification Number: 1FADP3K25DL******
Summary

DRIVING HOME FROM SCHOOL WITH MY GRANDSON AND THE CAR STARTED TO JERK AS WE CREPT IN THE LINE OF TRAFFIC. ALMOST SOUNDED AS IF IT WAS READY TO STALL! THIS CAR HAS JUST OVER 5000 MILES ON IT AND I ENJOY DRIVING IT BUT THIS PROBLEM HAS PERSISTED AND IS A SAFETY ISSUE AS JERKING MAKES IT DIFFICULT TO JUDGE HOW CLOSE TO GET TO THE CAR IN FRONT OF YOU ( BECAUSE THE "SLIPPING " IN AND OUT OF GEAR SURGES FORWARD ) AND COULD CAUSE AN ACCIDENT. EVEN AT SPEEDS UP TO 35-45 MPH THE HESITATION MAKES ME FEEL AS IF IT IS GOING TO STALL. SO TODAY I RESEARCHED THE PROBLEM AND AM SHOCKED TO FIND THIS IS A MAJOR ISSUE AND NEEDS TO BE ADDRESSED ASAP BY FORD. ALSO THE DOOR LOCKS DON'T WORK PROPERLY WHEN USING AS THE MANUAL STATES. I PLAN TO BE AT MY DEALERSHIP FIRST THING IN THE MORNING. *TR

11/24/2013
Components: POWER TRAIN,ENGINE
Incident Date: 11/24/2013
Crash: No
Fire: No
Vehicle Identification Number: 1FADP3F23DL******
Summary

I HAVE ONLY HAD TO CAR FOR A DAY. THE CAR MAKES AN AWFUL RATTLING NOISE AND HESITATES WHEN GOING IN AND OUT OF TRAFFIC. TO MAKE MATTERS WORSE, TODAY I WAS IN A PARKING LOT AND WHEN I WAS IN DRIVE I PUSHED THE GAS TO GO FORWARD AND THE CAR WENT IN REVERSE! PLEASE RECALL THIS CAR. IT'S SO UNSAFE AND SOMEONE IS GOING TO GET KILLED. LUCKILY NO ONE WAS BEHIND ME WHEN THIS HAPPENED. AWFUL TRANSMISSION. A DANGER! *TR

11/22/2013
Components: POWER TRAIN
Incident Date: 11/22/2013
Crash: No
Fire: No
Vehicle Identification Number: 1FADP3R44DL******
Summary

I WAS DRIVING ON HIGH AT 65MPH WHEN A SAFETY ALARM WENT OFF IN THE CAR AND MESSAGE READ "STOP SAFELY NOW". WHICH I DID. CAR HAD DIED BY THEN. I WAS NOT ABLE TO TURN THE SWITCH OFF BUT ENGINE WAS NOT RUNNING. I HAD TO GET IT TOWED TO FORD DEALER WHO FAILED TO IDENTIFY ANY ISSUES. IT WORKED WELL FOR 2 TO 3 WEEKS, UNTIL 2 DAYS AGO WHEN SAME THING HAPPENED. IT HAS SINCE HAPPENED 3 TIMES, LATEST BEING TODAY. I HAVE CONTACTED FORD ABOUT THIS. I BELIEVE IT IS VERY DANGEROUS TO LOSE POWER LIKE THAT MIDSTREAM. PEOPLE BEHIND ME CAN CRASH INTO ME SINCE I HAVE NO PROPULSION. I HAVE LOOKED THROUGH INTERNET AND THERE ARE OTHER PEOPLE HAVING SAME COMPLAINT WITH SAME VEHICLE AND SOMEBODY NEEDS TO LOOK INTO IT. I HAVE ABOUT 8000K ON THE CAR. I PURCHASED ABOUT 6 MONTHS AGO. *TR

11/20/2013
Components: POWER TRAIN
Incident Date: 05/01/2013
Crash: No
Fire: No
Vehicle Identification Number: 1FADP3N20DL******
Summary

I PURCHASED A 2013 FORD FOCUS TITANIUM IN OCTOBER OF 2012. SHORTLY AFTER, THE TRANSMISSION BEGAN TO HESITATE AND SHUDDER WHEN ACCELERATING OR DRIVING AT LOW SPEEDS, INCLUDING PULLING INTO AND OUT OF THE DRIVEWAY OF MY HOME. IT THEN BEGAN ROLLING BACKWARDS ON INCLINES. I HAVE NEVER HAD AN AUTOMATIC TRANSMISSION FREELY ROLL BACKWARDS ON AN INCLINE, MUCH LESS ON THAT IS NOT VERY STEEP. I BROUGHT IT INTO THE DEALERSHIP WHERE I BOUGHT THE CAR FOR REPAIRS. THEY DID A REPROGRAM ON THE VEHICLE AND SENT ME ON MY WAY. SHORTLY AFTER IT BEGAN DOING IT ALL AGAIN. I AM CURRENTLY WAITING ON A REPLY FROM FORD AS TO WHAT MY NEXT STEP NEEDS TO BE TO GET THIS RESOLVED. *TR

11/14/2013
Components: POWER TRAIN
Incident Date: 07/01/2013
Crash: No
Fire: No
Summary

TL* THE CONTACT OWNS A 2013 FORD FOCUS. THE CONTACT STATED THAT THE ACCELERATED PEDAL WOULD BECOME STUCK TO THE FLOORBOARD ABNORMALLY. IN ADDITION, THE RPMS EXHIBITED ABNORMAL READINGS. THE DEALER PERFORMED A DIAGNOSTIC AND ADVISED THE CONTACT THAT THE TRANSMISSION NEEDED TO BE RECALIBRATED EVERY THREE MONTHS. THE TRANSMISSION WAS RECALIBRATED. THE VIN WAS NOT AVAILABLE. THE FAILURE AND CURRENT MILEAGE WAS 10,600.

11/11/2013
Components: POWER TRAIN
Incident Date: 10/15/2013
Crash: No
Fire: No
Vehicle Identification Number: 1FADP3J25DL******
Summary

WHILE DRIVING MY FORD FOCUS IT "STUTTERED", I.E. WHILE I WAS PUSHING ON THE GAS THE VEHICLE STOPPED RESPONDING AND JERKED AS THOUGH I HAD SHIFTED TO A LOWER GEAR. I HAVE HAD THIS HAPPENED BEFORE, BUT DIDN'T REALLY PAY ATTENTION TO IT UNTIL THE 15 OCT. INCIDENT. I MENTIONED IT TO MY WIFE WHO ALSO JUST BOUGHT A FORD FOCUS 2013 MODEL AND SHE CONFIRMED HER VEHICLE HAD THE SAME ISSUE. SEVERAL GOOGLE SEARCHES LATER I FOUND OUT THAT NHTSA IS INVESTIGATING THESE ELECTRONIC PROPULSION TRANSMISSION FAILURES. PLEASE ADD OUR TWO VEHICLES TO THIS REPORT. THANK YOU. *TR

11/11/2013
Components: POWER TRAIN
Incident Date: 11/10/2013
Crash: No
Fire: No
Vehicle Identification Number: 1FADP3R46DL******
Summary

THE ENGINE ABRUPTLY SHUTS DOWN AS I WAS DRIVING ON SURFACE STREET. I WAS ABLE TO RESTART THE CAR AFTER NUMEROUS ATTEMPTS TO RESTART. I RECEIVED THE SAME MESSAGE OTHER FORD FOCUS ELECTRIC VEHICLE RECEIVED, "STOP SAFELY NOW". *TR

11/07/2013
Components: POWER TRAIN,ELECTRICAL SYSTEM,ENGINE
Incident Date: 11/07/2013
Crash: No
Fire: No
Vehicle Identification Number: 1FADP3R46DL******
Summary

DRIVING OUR ELECTRIC FORD FOCUS TO WORK WHEN LEFT-MOST DISPLAY SCREEN FLASHES, "STOP SAFELY NOW!" MESSAGE AT THE SAME MOMENT THAT ALL DRIVE POWER IS COMPLETELY CUT OFF. COASTED TO A STOP, TURNED THE CAR OFF, WAITED A MINUTE OR SO, AND TURNED CAR BACK ON. FORTUNATELY THIS OCCURRED AT 5:30 AM ON A TWO LANE ROAD, SHORTLY AFTER LEAVING MY HOME, AND BEFORE ENTERING THE INTERSTATE. *TR

11/07/2013
Components: FUEL SYSTEM, GASOLINE,POWER TRAIN
Incident Date: 11/01/2013
Crash: No
Fire: No
Vehicle Identification Number: 1FADP3F22DL******
Summary

THIS INCIDENT HAS NOW OCCURRED TWICE IN ONE WEEK. THE FIRST TIME I WAS DRIVING OUT OF MY APARTMENT COMPLEX AND THE CAR JUST DIED. THE FUEL LIGHT NEVER WENT ON AND STILL SAID I HAD ABOUT 30 MORE MILES UNTIL E. WAS TOWED TO THE DEALERSHIP, AND THEY TOLD ME THEY PUT GAS IN IT AND IT STARTED RIGHT UP. IT SAID I HAD 144 MILES UNTIL E AND THEY CALIBRATED IT AND THE MILEAGE DECREASED TO 133. I DROVE THE CAR 80 MILES AND HAPPENED AGAIN YESTERDAY, BUT THIS TIME I WAS ON A BUSY STATE ROAD GOING ABOUT 55 MPH WITH MY SON IN THE CAR. THE CAR JERKED AND I COULD TELL IT WAS LOSING POWER. LUCKILY I WAS ABLE TO COAST INTO A SUBDIVISION. THE FUEL LIGHT NEVER WENT ON AND ALSO STATED I STILL HAD ABOUT 33 MILES LEFT UNTIL E. THE CAR HAS BEEN TOWED AGAIN TO SAME DEALERSHIP AND NO WORD ON WHAT IS WRONG. WAS TOLD THEY WERE ON THE PHONE WITH FORD TO SOLVE THE PROBLEM. I AM CURRENTLY IN A RENTAL AND SCARED TO DRIVE MY CAR AS I AM AFRAID THIS WILL HAPPEN AGAIN. ALSO, HAD MANY TRANSMISSION AND CLUTCH ISSUES THIS SUMMER AND THOSE PARTS HAVE SINCE BEEN REPLACED. THE CAR IS A YEAR OLD AND BEEN IN THE SHOP MORE TIMES THAN MY OLD CAR THAT I TRADED IN FOR MY NEW FORD. *TR

11/06/2013
Components: POWER TRAIN
Incident Date: 10/07/2013
Crash: No
Fire: No
Vehicle Identification Number: 1FADP3R47DL******
Summary

THIS ISSUE HAS ACTUALLY HAPPENED ABOUT 4 TIMES IN THE LAST 6 MONTHS. FOR EXAMPLE, WHILE DRIVING HOME A FEW WEEKS AGO, MY 2013 FORD FOCUS ELECTRIC SUDDENLY LOST ALL POWER WHILE DRIVING AT APPROXIMATELY 45 MPH. THE DASHBOARD ERROR READ "STOP SAFELY NOW". LUCKILY I WAS NOT ON THE HIGHWAY OR IN AN AREA WHERE I WAS UNABLE TO PULL ASIDE OFF THE ROAD QUICKLY. IT TOOK ME ABOUT 15 MINUTES TO GET THE CAR GOING AGAIN. I FIGURED OUT THAT I HAD TO ACTUALLY EXIT THE VEHICLE, CLOSE THE DOOR AND THEN OPEN AND RE-ENTER AGAIN TO GET THE CAR TO RESTART. IT SOUNDS WEIRD THAT I WOULD HAVE TO GO THROUGH THAT PROCESS, BUT I THINK THE KEYLESS PUSH START HAD SOMETHING TO DO WITH IT. THIS HAS BEEN THE PROCESS TO GET IT FINALLY STARTED EACH TIME AFTER I FIGURED IT OUT. *TR

11/05/2013
Components: ELECTRONIC STABILITY CONTROL
Incident Date: 01/16/2013
Crash: No
Fire: No
Vehicle Identification Number: 1FADP3E23DL******
Summary

I WAS BACKING OUT OF MY DRIVEWAY AND WAS PUTTING SOME GAS ON TO MAKE IT THROUGH THE DEEP SNOW TO THE CENTER OF THE ROAD WHERE THE SNOW WAS COMPACTED. I WOULD HAVE MADE IT TO THE CENTER; HOWEVER THE TRACTION CONTROL REDUCED THE POWER TO THE DRIVE WHEELS GETTING ME STUCK IN THE SNOW, BLOCKING HALF OF THE LANE. IF THIS WOULD HAVE OCCURRED IN ONCOMING TRAFFIC I MIGHT HAVE BEEN HIT. I HAD TO GET OUT OF THE VEHICLE WHICH ALSO PUT ME AT A HIGHER RISK OF GETTING HIT BY A CAR, OR SLIPPING AND FALLING, OR GETTING FROST BITE. IF I HAD THE OPTION OF TURNING OFF THE TRACTION CONTROL I COULD HAVE GOTTEN MYSELF OUT OF THE SNOW AND CONTINUED ON MY WAY SAFELY. CONVERSELY, IF I DID NOT HAVE THE TRACTION CONTROL ON IN THE FIRST PLACE I WOULD NOT HAVE GOTTEN STUCK. THIS BROUGHT TO MIND A FEW CRITICAL QUESTIONS: 1. WHAT IF THIS HAD HAPPENED IN A MORE REMOTE AREA AND I HAD BEEN STRANDED IN FREEZING WEATHER WITHOUT HELP; AND 2. WHAT IF THIS HAD HAPPENED IN A MORE CONGESTED ROADWAY AND I WOULD HAVE GOTTEN HIT DUE TO THE RANDOM OPERATION OF THE TRACTION CONTROL WITHOUT A WAY TO DISABLE THE FEATURE. BECAUSE OF THIS INCIDENT I FEEL UNSAFE WITH THE TRACTION CONTROL ON, SO I HAVE DISABLED IT. TO DO SO I HAD TO PULL THE FUSE, WHICH ALSO DISABLED THE ABS. I HAVE DRIVEN FOR OVER HALF OF MY DRIVING CAREER WITHOUT ABS AND TRACTION CONTROL AND I CAN HONESTLY SAY THAT ABS AND TRACTION CONTROL HAS NEVER BENEFITED ME, EVEN WHEN I NEEDED THE FEATURES. A CONCERTED INVESTIGATION NEEDS TO BE MADE TO DETERMINE IF FORCING THIS FEATURE ON DRIVERS IS A BETTER POLICY THAN ALLOWING THE DRIVER'S EXPERIENCE AND TRAINING TO BE THE CONTROLLING FORCE WHEN BEHIND THE WHEEL. I BELIEVE THAT THERE MUST BE, IN ALL CASES, A WAY TO TURN OFF THE TRACTION CONTROL FEATURE IN A VEHICLE FOR THE SAFETY OF THE DRIVER AND THEIR PASSENGERS. *TR

11/03/2013
Components: POWER TRAIN
Incident Date: 11/02/2013
Crash: No
Fire: No
Vehicle Identification Number: 1FADP3R44DL******
Summary

TRAVELING ON A MAIN ARTERY, VERY BUSY ROAD, WITH 13 YEAR OLD CHILD IN PASSENGER SEAT. LEFT-MOST DISPLAY SCREEN FLASHES, "STOP SAFELY NOW!" MESSAGE AT THE SAME MOMENT THAT ALL DRIVE POWER IS COMPLETELY CUT OFF. WE WERE EXTREMELY LUCKY TO BE ABLE TO COAST INTO AN UNOCCUPIED DRIVEWAY, OTHERWISE WE VERY WELL LIKELY WOULD HAVE BEEN THE CAUSE OF A MULTI-CAR COLLISION. AND NOW, AM FINDING ON THE INTERNET THAT FORD AND THE NHTSA HAVE KNOWN ABOUT THIS PROBLEM FOR ALMOST A YEAR? I'M HAVING A HARD TIME DETERMINING WHICH ENTITY I'M MORE PISSED OFF AT -- THE PUBLICLY TRADED FOR PROFIT AUTO MAKER, OR THE PUBLICLY FUNDED GOVERNMENT BODY THAT EXISTS WITH ONE SOLE PURPOSE: PROTECTING THE MOTORING PUBLIC'S SAFETY. *TR

11/01/2013
Components: POWER TRAIN
Incident Date: 09/15/2012
Crash: No
Fire: No
Vehicle Identification Number: 1FADP3F20DL******
Summary

TL* THE CONTACT OWNS 2013 FORD FOCUS. THE CONTACT STATED THAT THE VEHICLE WOULD STALL AND EXHIBIT AN ABNORMAL GRINDING NOISE WHEN DRIVING 20-30 MPH. THE VEHICLE WAS NOT REPAIRED. THE FAILURE MILEAGE WAS 7,000. THE CONSUMER STATED THE VEHICLE EXHIBITED A ROUGH JERK, WHEN SHIFTING INTO LOWER GEARS, AS WELL AS A SHUDDER AND GRINDING METAL SOUND WHEN ACCELERATING. THE VEHICLE WAS SLUGGISH, AND DID NOT PERFORM AS A NEW CARE SHOULD. THE DEALER WAS UNABLE TO FIND A PROBLEM AND THE TECHNICIAN INFORMED THE CONSUMER, THE VEHICLE WAS PERFORMING AS DESIGNED. UPDATED 05/05/14

10/31/2013
Components: SERVICE BRAKES
Incident Date: 02/21/2013
Crash: No
Fire: No
Vehicle Identification Number: 1FADP3R4XDL******
Summary

THE CAR'S BRAKING SYSTEM IS FLAWED ON ROUGH / POT HOLE SURFACES. EVERYTIME ON THE WAY TO WORK, THERE IS A PORTION OF ROAD THAT IS VERY ROUGH/ UNEVEN/WAVE LIKE. WHEN ATTEMPTING TO BRAKE WHILE ON THIS PORTION OF ROAD THE CAR ACTUALLY SPEEDS UP WHILE APPLYING THE BRAKE (THE CAR SLOWS DOWN IN THE BEGINNING THEN APPEARS THE BRAKES RELEASE PRESSURE AND VEHICLE SPEEDS UP AS IF I JUST RELEASED THE BRAKE PEDAL WHICH IS DEFINITELY NOT THE CASE). THIS IS VERY REPRODUCIBLE, "EVERYDAY". THIS PROBLEM IS SIMILAR TO A FAMILY MEMBER'S PRIUS BRAKING PROBLEM AND ACTUAL LIKE MY INFINTI JX35 BRAKE ISSUE. *TR

10/31/2013
Components: POWER TRAIN
Incident Date: 07/24/2013
Crash: No
Fire: No
Vehicle Identification Number: 1FADP3R40DL******
Summary

I'VE HAD NUMEROUS PROBLEMS SINCE THE FIRST DAY I DROVE IT TO WORK. THE MOST SERIOUS INCIDENT OCCURRED AUG. 7, 2013, WHEN THE VEHICLE SUDDENLY SHUT DOWN WHILE MY WIFE AND I WERE DRIVING ON THE 101 FREEWAY IN AGOURA, CA. A SIMILAR INCIDENT OCCURRED ON OCT. 16, WHILE LEAVING WORK, AND ON OCT. 21, WHILE DRIVING TO WORK. ON ALL THREE OCCASIONS THE CAR WOULD SUDDENLY STOP, A STOP SAFELY NOW READ-OUT WOULD APPEAR, FOLLOWED BY A MECHANICS WRENCH SYMBOL. SEEKING TO LEARN IF OTHERS HAD THIS PROBLEM I CAME ACROSS THE ODI PRELIMINARY EVALUATION DOCUMENT. MY WIFE WERE LUCKY TO HAVE COME OUT UNSCATHED IN THE FREEWAY INCIDENT AND FRANKLY FORD COULDN'T GIVE [XXX] ONE AND I CURRENTLY OWN 4 FORDS. PLEASE STICK IT TO THEM BEFORE SOMEONE ISN'T LUCKY ENOUGH TO SURVIVE A "LIMP" CONDITION AS THEY DESCRIBE IT. AS FOR ME, I'M CURRENTLY SEARCHING FOR A LEMON-LAW LAWYER. INCIDENTALLY, THE OTHER 4 FORD VEHICLES, I NEVER HAD A PROBLEM WITH THEM. [XXX] INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6). *TR

10/29/2013
Components: POWER TRAIN
Incident Date: 12/03/2012
Crash: No
Fire: No
Vehicle Identification Number: 1FADP3K27DL******
Summary

TRANSMISSION FAILURE, SLOWING TO EXIT OFF THE INTERSTATE, VEHICLE SHOOK VIOLENTLY. TOOK IT TO THE FORD DEALER THAT I PURCHASED IT FROM, THEY REFUSED TO LOOK AT OR SERVICE MY VEHICLE AND SENT ME ON MY WAY. I HAD ALREADY TAKEN IT TO THEM ON 3 DIFFERENT OCCASIONS FOR A NOISE AFTER THE VEHICLE WAS SHUT OFF, THEY ASSURED ME THE NOISE WAS NORMAL, SAYING IT WAS LUBRICATING THE TRANSMISSION SO IT DIDN'T HAVE TO "COLD START." I FOUND A TSB ABOUT THIS NOISE AND TOOK IT BACK TO THEM TO HAVE THEM CORRECT THE PROBLEM THEY HAD TOLD ME WAS NORMAL. AFTER THEY MADE THE NOISE GO AWAY IS WHEN THE TRANSMISSION STARTED TO SLIP. I TOOK IT TO A DIFFERENT FORD DEALER WHO REPLACED THE DEFECTIVE PARTS AFTER A 36 DAY WAIT. I HAD THE VEHICLE BACK FOR 3 DAYS AND THE TRANSMISSION STARTED SLIPPING AGAIN. I FILED A COMPLAINT WITH THE BBB REQUESTING FORD DO A BUY BACK OF THE VEHICLE, ARBITRATOR RULED THEY DIDN'T HAVE TO. I AM NOW IN THE PROCESS OF APPEALING THIS DECISION. THESE CARS WITH THIS PARTICULAR TRANSMISSION ARE UNSAFE AND FORD IS REFUSING TO DO ANYTHING ABOUT IT. *TR

10/29/2013
Components: POWER TRAIN
Incident Date: 09/27/2013
Crash: No
Fire: No
Vehicle Identification Number: 1FADP3F21DL******
Summary

I HAVE OWNED THIS FORD FOCUS FOR APPROX. 1 YEAR. 10 MONTHS INTO OWNING IT, I NOTICED THE CAR WOULD SHUDDER WHEN I WAS DRIVING AT LOWER SPEEDS, OR PULLING INTO THE DRIVEWAY WHICH HAS A SLIGHT INCLINE. THE CAR FELT LIKE IT WAS GOING TO STALL UNLESS I GAVE IT A LOT OF GAS TO KEEP IT MOVING. THERE IS A LOUD GRINDING NOISE COMING FROM THE FRONT END. AFTER ABOUT A WEEK OF THIS I TOOK IT TO A LOCAL FORD DEALER, A TECH. RODE WITH ME AND AGREED IT WAS SHUDDERING AND MAKING GRINDING NOISES. THEY SAID THIS WAS COMMON IN THIS VEHICLE, BUT THEY HAD A FIX FOR IT. THEY RESET THE TRANSMISSION STRATEGY AND SAID IT SHOULD TAKE CARE OF IT. WITHIN A WEEK THE SAME THING STARTED ALL OVER, THE JERKING, THE GRINDING NOISE WAS LOUDER THAN EVER AND MORE CHRONIC. I TOOK IT BACK TO THE SAME DEALERSHIP THAT HAD RESET THE TRANSMISSION. AGAIN A TECH DROVE IT, CONFIRMED MY CONCERNS. I WAS INFORMED FORD WOULD NOT AUTHORIZE ANY ADDITIONAL REPAIRS ON MY VEHICLE, AND THAT THE GRINDING IS "NORMAL CLUTCH RATCHET NOISE". I TOOK IT TO THE DEALERSHIP WHERE I PURCHASED THE CAR THIS TIME, EXPLAINED MY CONCERNS. I WAITED FOR APPROXIMATELY 2 HOURS WHILE THEY INSPECTED MY CAR. I WAS INFORMED THAT MY CAR WAS OPERATING NORMALLY, AND NO FURTHER REPAIRS WOULD BE AUTHORIZED BY FORD. THE SERVICE CONSULTANT TOLD ME THERE WERE FIVE OTHER CUSTOMERS AHEAD OF ME FOR CLUTCH REPLACEMENTS FOR THE SAME KIND OF ISSUE I AM HAVING. HE STATED THE CLUTCHES WERE ON BACK ORDER DUE TO THE HIGH NUMBER OF PROBLEMS WITH THESE VEHICLES. TALKED TO THE REGIONAL CUSTOMER SERVICE MANAGER TODAY, SHE TOLD ME FORD WAS ONLY RESPONSIBLE FOR MECHANICAL FAILURES. HER WORDS TO ME WERE THAT I WOULD HAVE TO "LIVE WITH THE GRINDING NOISE, THE SHUDDERING AND JERKING."WHAT HAPPENS WHEN I GET REAR ENDED AT A STOP LIGHT BECAUSE MY CAR SHUDDERS AT LOW SPEEDS AND TAKES OFF SLOWLY?" 3 TIMES IN FOR SERVICE WITHIN 30 DAYS. NO HELP FROM FORD! *TR

10/28/2013
Components: STEERING,SERVICE BRAKES,ENGINE
Incident Date: 10/23/2013
Crash: No
Fire: No
Vehicle Identification Number: 1FADP3R48DL******
Summary

THIS IS FOR THE FORD FOCUS ELECTRIC. DRIVING IN THE LEFT LANE OF A 4 LANE ROAD IN MODERATE TRAFFIC, MY WIFE WAS SLOWING TO MAKE A LEFT HAND TURN ONTO A 4 LANE HWY. SUDDENLY THE VEHICLE CHIMED ONCE, SHOWED AN ORANGE CAUTION SIGN IN THE LEFT INFO DISPLAY THAT READ "PLEASE STOP SAFELY NOW," AND IMMEDIATELY SHUT DOWN MECHANICALLY. SHE INSTANTLY LOST CONTROL OF THE STEERING, BRAKES OR ENGINE AND THE CAR CAME TO AN ABRUPT STOP NEARLY CAUSING A COLLISION. SHE PUT THE CAR INTO PARK AND TRIED TO TURN IT OFF (THE INTERIOR ELECTRONICS THAT ARE POWERED BY THE STANDARD LEAD ACID BATTERY WERE ALL STILL ON AND FUNCTIONING) AND RESTART THE MOTOR, BUT THE VEHICLE WOULD NOT TURN OFF. IT WAS LUCKY IT STOPPED BEFORE THE INTERSECTION, IF IT HAD HAPPENED 3 SECONDS LATER IT WOULD HAVE BEEN PERPENDICULAR TO TRAFFIC ON A HIGHWAY THAT'S MOSTLY TRAFFICKED BY BIG RIGS AND DELIVERY TRUCKS AND SHE VERY WELL COULD HAVE BEEN KILLED. THERE WAS NO WAY FOR HER TO SAFELY GET OUT OF THE CAR, THERE WAS ONCOMING TRAFFIC AND WHEN THERE WASN'T THERE WERE CARS HONKING AND SWERVING TO THE LEFT AND RIGHT OF THE VEHICLE. WE HAD THE VEHICLE TOWED TO THE DEALERSHIP WHERE THEY DIAGNOSED THE PROBLEM. IT WAS A FAILED COOLING PUMP SO THE VEHICLE SHUT DOWN THE BATTERY PACK AND EVERYTHING DRIVEN BY IT (IE STEERING BRAKES AND THE MOTOR) TO PREVENT OVERHEATING. THIS HAS NOT BEEN THE ONLY CAUSE OF THE "STOP SAFELY NOW" SIGN AND SHUTTING DOWN THE CAR. INSTANTLY CUTTING OFF THE DRIVER FROM ALL THE BASIC CONTROLS OF A VEHICLE IS A VERY DANGEROUS WAY TO DEAL WITH FAULT CODES. *TR

10/28/2013
Components: POWER TRAIN
Incident Date: 10/19/2013
Crash: No
Fire: No
Summary

MY VEHICLE HAD DIFFICULTY STARTING, AND ONCE I DID GET IT STARTED, I COULD NOT PUT THE CAR IN REVERSE. THE REVERSE GEAR WOULD NOT ENGAGE ON THE AUTOMATIC TRANSMISSION. THE CAR COULD OPERATE IN THE FORWARD DIRECTION, HOWEVER, ISSUES WERE NOTED WHEN THE CAR CHANGED GEARS (FROM 1ST TO 2ND, AND 2ND TO 3RD) EVEN THOUGH IT'S AN AUTOMATIC. RATTLING SOUNDS WE'RE HEARD AS THE CAR LURCHED INTO THE NEXT GEAR. AFTER 80 MILES OR SO, THE DISPLAY SAID TO TURN THE CAR OFF AND WAIT 9 MINUTES FOR TRANSMISSION TO COOL. AFTER WAITING, CAR HAD ISSUES STARTING, AND SAME PROBLEMS PERSISTED. CAR WAS TOWED TO DEALERSHIP. *TR

10/28/2013
Components: ELECTRONIC STABILITY CONTROL,FUEL/PROPULSION SYSTEM
Incident Date: 08/30/2013
Crash: No
Fire: No
Vehicle Identification Number: 1FADP3R40DL******
Summary

WHILE DRIVING IN STOP AND GO TRAFFIC ON THE FREEWAY, THE VEHICLE STALLS UNEXPECTEDLY, FOLLOWED BY A MESSAGE TO 'STOP SAFELY NOW'. AFTER SEVERAL MINUTES OF ATTEMPTING TO RESTART, THE VEHICLE RESTARTS AND IS ABLE TO DRIVEN AGAIN NORMALLY. THIS HAS OCCURRED TO ME THREE TIMES SO FAR, WITHOUT WARNING AND DOES NOT SEEM TO BE ANY COMMON PATTERN THAT IS CAUSING THE STALLS. *TR

10/27/2013
Components: POWER TRAIN,ELECTRICAL SYSTEM,ENGINE
Incident Date: 09/22/2013
Crash: No
Fire: No
Vehicle Identification Number: 1FADP3R44DL******
Summary

THE ENGINE SHUT DOWN WITH A 'STOP SAFELY NOW' WARNING. SINCE IT WAS THE FIRST TIME IT HAPPENED, IT WAS NOT CLEAR WHAT HAPPENED, SO I CAME TO STOP IN MIDDLE OF THE ROAD. THIS HAS HAPPENED A TOTAL OF 5 TIMES NOW..WITH TWO EVENTS WITHIN A MILE OF EACH OTHER YESTERDAY 10/26. YESTERDAY THE FIRST EVENT WAS AT 40 MPH AGAIN IN THE MIDDLE OF THE ROAD (LUCKILY NOT VERY BUSY AT THE TIME) AND I WAS ABLE TO PULL OVER TO SIDE OF THE ROAD. THE OTHER TWO TIMES, IT HAPPENED WHILE BACKING OUT OF THE DRIVEWAY ONTO THE ROAD. *TR

10/27/2013
Components: POWER TRAIN
Incident Date: 10/26/2013
Crash: No
Fire: No
Vehicle Identification Number: 1FADP3N21DL******
Summary

I JUST BOUGHT THIS BRAND NEW 2013 FORD FOCUS TITANIUM ON FRIDAY 10/25/2013 AND IT HAD 107 MILES. I DROVE AROUND YESTERDAY. WHILE GETTING ON RAMP TO 85 SOUTH FREEWAY FROM FREMONT BLVD, I HEARD THIS LOUD RATTLING NOISE COMING FROM UNDER THE VEHICLE, AS I ACCELERATED THE NOISE GREW LOUDER. I HAD NO CHOICE BUT CONTINUING AND EXISTED AT THE NEXT EXIT. DROVE TO A SMALL STREET, DRIVING SLOWLY TO SEE WHAT THE NOISE WAS. THERE I WERE, EVERY TIME I ACCELERATE, YOU CAN HEAR THE RATTLE. THIS IS BRAND NEW CAR. I WENT ONLINE ALL NIGHT LAST NIGHT AND SURPRISINGLY, THERE ARE SOME MANY SIMILAR CAR OWNERS WITH THE EXACT SAME PROBLEM WITH NEW 2012-2013 FORD FOCUS. I'M TAKING THE CAR BACK TO THE DEALER BUT I CAN SEE SO MUCH HEADACHE AHEAD TO GET THIS FIXED. PLEASE LOOK INTO THIS MATTER AS SOON AS POSSIBLE TO AVOID MORE FUTURE CAR OWNERS OF FORD FOCUS. *TR

10/27/2013
Components: ELECTRICAL SYSTEM
Incident Date: 10/25/2013
Crash: No
Fire: No
Vehicle Identification Number: 1FADP3R49DL******
Summary

I PREVIOUSLY REPORTED TO THE NHTSA TWO PREVIOUS OCCASIONS THAT THIS CAR SUDDENLY LOST POWER AND CAME TO AN ABRUPT STOP. THE SAME FAULT OCCURRED ON 10/25/13. I HAVE CONTACTED ALBANY FORD OF CALIFORNIA AND THE CAR WILL BE FLAT BEDDED BACK TO THEM TOMORROW FOR FURTHER ATTENTION. AFTER THE PREVIOUS OCCASION THEY HAD THIS CAR TO CORRECT THIS FAULT, NO PARTS WERE REPLACED OR REPAIRED BUT CODES WERE DOWNLOADED AND A DIAGNOSTIC TEST WAS PERFORMED. OBVIOUSLY THIS DID NOT CURE THE PROBLEM. I FILLED OUT A FORM ON THE FORD OWNER WEB SITE YESTERDAY AND HAVE HAD AN ACKNOWLEDGEMENT BY E-MAIL. THIS IS AN OBVIOUS SAFETY PROBLEM WHICH WAS NOT ADEQUATELY ADDRESSED PREVIOUSLY. *TR

10/26/2013
Components: ELECTRICAL SYSTEM
Incident Date: 10/20/2013
Crash: No
Fire: No
Vehicle Identification Number: 1FADP3R45DL******
Summary

CAR: FORD FOCUS EV (ALL ELECTRIC) - SECOND REPORT ON NHTSA WEBSITE ON THIS SPECIFIC VEHICLE FAILURE: INCIDENT: WHILE BACKING OUT OF PACKING SPACE IN COSTCO PARKING, I STARTED TO SHIFT FROM REVERSE INTO DRIVE. ALL OF SUDDEN, THE CAR SHUT DOWN AND HAD COMPLETE LOSS OF POWER. I COULD NOT MOVE THE AUTO TRANSMISSION SHIFTER OUT OF THE (N) NEUTRAL POSITION. THE WEIRD THING WAS THAT AS YOU LOOKED AT THE DASH BOARD PANEL, IT SAID THE CAR WAS IN (P) BUT THE SHIFTER WAS PHYSICALLY IN NEUTRAL AND THE CAR ACTED AS IF IN PARK (WHEELS IN GEAR - CAN'T PUSH IT). THE CAR HAD NO POWER AND I WAS STRANDED IN THE PARKING LOT LANE BETWEEN PARKING STALLS. I CALLED MY HUSBAND AND FRITZ FORD IN RIVERSIDE, CA (WHERE I RECENTLY BOUGHT THE VEHICLE). FRITZ CALLED A TOW TRUCK TO GET THE CAR AND MY HUSBAND CAME TO PICK ME UP. BEING THAT THE FOCUS EV IS NEW, THE TOW TRUCK DRIVER WAS A LITTLE CONFUSED ON HOW TO GET IT ON THE TRUCK AS THE CAR WOULD NOT MOVE AND THE TRANSMISSION WAS LOCKED IN NEUTRAL. FRITZ STILL HAS THE CAR AFTER 5 DAYS CLAIMING THERE IS NO ISSUE WITH IT. HMM? *TR

10/25/2013
Components: POWER TRAIN,FUEL/PROPULSION SYSTEM
Incident Date: 07/17/2013
Crash: No
Fire: No
Vehicle Identification Number: 1FADP3R44DL******
Summary

THE FIRST EVENT OCCURRED ON 7/17/2013, AT 2267 MILES. I HAD CHARGED THE BATTERY OVERNIGHT (AT OUR MOTEL), USING THE 120-VOLT CHARGING CORD. I HAD PULLED THE CAR AROUND TO THE FRONT OF THE MOTEL THE CAR WAS STATIONARY, IN "PARK," WHEN THE "STOP SAFELY NOW" MESSAGE WAS DISPLAYED. I JUST POWERED THE CAR OFF AND POWERED IT BACK ON. THAT CLEARED THE SSN MESSAGE. THEN, I DROVE HOME, AS PLANNED, WITH NO RECURRENCES OF THE ERROR MESSAGE. TODAY, 10/24/2013, AT 4127 MILES, THE "STOP SAFELY NOW" MESSAGE WAS DISPLAYED (FOR ONLY THE SECOND TIME), WHILE I WAS DRIVING DOWN A HILL, AT ABOUT 30 MPH. THE CAR HAD BEEN SITTING IN THE PARKING LOT, AT WORK, AND THE SSN ERROR OCCURRED AFTER DRIVING ABOUT 1 MILE. THERE WAS NO PLACE TO PULL OVER, WITHOUT BLOCKING TRAFFIC, BUT, SINCE I WAS GOING DOWNHILL, I JUST CONTINUED COASTING, MADE MY USUAL RIGHT TURN AT THE BOTTOM OF THE HILL, AND PULLED OVER, AT A SPOT WHERE THERE WAS A VERY WIDE, PAVED SHOULDER. SINCE IT WAS TOO LATE IN THE DAY (5:30 PM) TO GET THE CAR (WITH THE POWER STILL ON AND THE SSN MESSAGE STILL DISPLAYED) TOWED TO THE LOCAL FORD DEALER (WHICH CLOSES AT 6 PM), I POWERED THE CAR OFF AND, THEN, POWERED IT BACK ON. THE SSN ERROR, AGAIN, WENT AWAY, AND I WAS ABLE TO SAFELY DRIVE HOME, WITH NO ADDITIONAL SSN MESSAGES. BECAUSE OF A CONSTRUCTION DETOUR, LATELY, I HAVE BEEN DRIVING TO WORK AND BACK, ON A MAJOR HIGHWAY, THAT HAS A SPEED LIMIT OF 65 MPH. NUMEROUS STRETCHES OF THAT HIGHWAY ARE BOTH UPHILL AND HAVE LITTLE OR NO ROOM TO PULL OVER. THE LAST PART OF MY TRIP HOME IS US A STEEP HILL, WITH LOTS OF CURVE AND MOSTLY VERY NARROW SHOULDERS. *TR

10/25/2013
Components: ELECTRICAL SYSTEM,VEHICLE SPEED CONTROL
Incident Date: 10/24/2013
Crash: No
Fire: No
Vehicle Identification Number: 1FADP3R48DL******
Summary

TL* THE CONTACT OWNS A 2013 FORD FOCUS. THE CONTACT STATED THAT WHILE IN REVERSE, THE VEHICLE SUDDENLY ACCELERATED AND MOVED FORWARD. THE CONTACT ALSO STATED THAT THE NAVIGATIONAL SYSTEM COULD NOT BE ACTIVATED WITH THE NAVIGATIONAL BUTTON AND THE SPEEDOMETER PROVIDED TWO DIFFERENT SPEED READINGS. THE VEHICLE WAS TOWED TO THE DEALER FOR FURTHER INSPECTION. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 100 AND THE CURRENT MILEAGE WAS 5,633.

10/25/2013
Components: ELECTRICAL SYSTEM,FUEL/PROPULSION SYSTEM
Incident Date: 10/25/2013
Crash: No
Fire: No
Vehicle Identification Number: 1FADP3R4XDL******
Summary

WHILE BRAKING FOR A STOP SIGN, THERE WAS A THUD, THE STOP SAFELY NOW LIGHT CAME ON, AND THE CAR STOPPED IMMEDIATELY. IT WOULD NOT RE-START. I PUSHED IT TO THE SIDE AND CALLED FOR A TOW. IT IS NOW AT THE FORD DEALER. THIS IS THE THIRD INCIDENT OF THIS KIND AND THE SECOND TIME I HAVE TAKEN IT TO THE DEALER AND REPORTED THE INCIDENT TO NHTSA. *TR

10/25/2013
Components: UNKNOWN OR OTHER
Incident Date: 10/24/2013
Crash: No
Fire: No
Vehicle Identification Number: 1FADP3R41DL******
Summary

STOP SAFELY NOW (SSN) OCCURRED. VEHICLE WAS PARKED, BECAME INOPERABLE, PUSHED TO STREET. STARTED NEXT DAY, DROPPED OFF AT DEALER ON 10/25/13 FOR INVESTIGATION. *TR

10/24/2013
Components: POWER TRAIN,ELECTRICAL SYSTEM,FUEL/PROPULSION SYSTEM
Incident Date: 10/18/2013
Crash: No
Fire: No
Vehicle Identification Number: 1FADP3R48DL******
Summary

MY VEHICLE DISPLAYED A "STOP SAFELY NOW" WARNING DURING MY NORMAL MORNING COMMUTE. THE WARNING WAS PRECEDED BY A FAILURE OF THE RADIO PORTION OF THE SYNC SYSTEM. I BRIEFLY TURNED OFF THE VEHICLE AT A USUAL STOP ON MY ROUTE AND UPON TURNING IT ON, THE RADIO VOLUME, POWER AND TUNING WERE ALL UNRESPONSIVE. I ATTEMPTED TO RESET THE VEHICLE AT THE NEXT TRAFFIC LIGHT BY POWERING DOWN AND OPENING THE DOOR, BUT THE RADIO REMAINED ON EVEN AFTER THE VEHICLE WAS OFF AND THE DOOR WAS OPENED. I ATTEMPTED THIS SEVERAL MORE TIMES AT EACH SUCCESSIVE TRAFFIC LIGHT AND THE RADIO WOULD NOT SHUT OFF. AFTER ONE SUCH RESET, THE STOP SAFELY NOW WARNING WAS DISPLAYED ON THE DASH. I WAS STOPPED AT A TRAFFIC LIGHT AT THE TIME AND WAS ABLE TO RESET THE VEHICLE AND SAFELY ENTER A PARKING LOT AND WAIT FOR A TOW - WITH THE RADIO STILL ON. MY LOCAL FORD DEALER WAITED THREE DAYS TO DIAGNOSE THE ISSUE AND UNSURPRISINGLY DETERMINED IT WAS CAUSED BY A DEFECTIVE/DEAD 12 V BATTERY AND REPLACED THE BATTERY. SOFTWARE WAS ALSO UPDATED. UPON RETURNING HOME AND ATTEMPTING TO CHARGE, MY VEHICLE DISPLAYED A HIGH VOLTAGE SYSTEM FAULT AND HAD TO BE TOWED TO THE DEALER AGAIN. THE DEALER SAID THIS FAULT WAS CAUSED BY A LOOSE CONNECTION ON A TERMINAL BLOCK ON THE ELECTRIC MOTOR THAT WAS USED TO SIGNAL BATTERY CAPACITY TO THE ON-BOARD COMPUTER. *TR

10/22/2013
Components: POWER TRAIN
Incident Date: 10/20/2013
Crash: No
Fire: No
Vehicle Identification Number: 1FADP3R42DL******
Summary

WHILE OPERATING THE 2013 FORD FOCUS EV ON THE HIGHWAY, JUST AFTER BRAKING TO ENTER THE LEFT TURN LANE, THE VEHICLE LOST ALL PROPULSION CAPABILITY. THE INSTRUMENT GAUGE INDICATED "STOP SAFELY NOW" ONE OR TWO SECONDS BEFORE THIS LOSS OF POWER. FORTUNATELY THERE WAS NO ONCOMING TRAFFIC AND I WAS ABLE TO COAST TO A SAFE PARKING SPOT. IN OTHER CIRCUMSTANCES THIS COULD HAVE BEEN VERY DANGEROUS.. *TR

10/22/2013
Components: POWER TRAIN
Incident Date: 08/01/2013
Crash: No
Fire: No
Vehicle Identification Number: 1FADP3N21DL******
Summary

THE ENGINE AND FORD SELECTSHIFT DUAL CLUTCH TRANSMISSIONS ARE DANGEROUS. THEY ARE VERY UNPREDICTABLE.THE TRANSMISSION SHUDDERS, GRINDS AND BUCKS IN TRAFFIC. IT HAS CAUSED ME TO NEARLY HIT THE VEHICLE IN FRONT OF ME BEFORE. THE ENGINE'S ELECTRONIC THROTTLE IS ALSO VERY UNPREDICTABLE. SOMETIMES WHEN I TRY TO MERGE INTO TRAFFIC AND PRESS THE ACCELERATOR, NOTHING AT ALL HAPPENS FOR A COUPLE OF SECONDS. THIS HAS NEARLY CAUSED ME TO BE STRUCK BY ANOTHER VEHICLE BEFORE. *TR

10/22/2013
Components: POWER TRAIN
Incident Date: 06/01/2013
Crash: No
Fire: No
Vehicle Identification Number: 1FADP3F27DL******
Summary

VEHICLE GOING ON LOWER GEAR (1ST TO 3RD GEAR) WILL SLIP. THE TRANSMISSION WILL JERK AND CHOKE. WHEN IT CHOKES THE VEHICLE LOOSES POWER AND SLOWS DOWN CAUSING THE CAR BEHIND ALMOST HIT ME. ALSO THERE IS A DRY RATTLE FROM THE TRANSMISSION. BROUGHT IT BACK TO FORD DEALER AND THEY SAID ALL TEST IS NORMAL BUT CAN'T DO ANY OTHER REPAIR TO TEST BECAUSE I AM UNDER WARRANTY AND FORD DON'T AUTHORIZE THEM TO DO FURTHER REPAIRS. *TR

10/19/2013
Components: POWER TRAIN
Incident Date: 08/07/2013
Crash: No
Fire: No
Vehicle Identification Number: 1FADP3F24DL******
Summary

WITH 9100 MILES ON IT...WHILE DRIVING ON THE FREEWAY THE RPMS REVVED TO OVER 7000 AND THEN DOWN TO ZERO. ALL GEARS WERE LOST AND HAD TO COAST TO A STOP ON THE SHOULDER. TOWED TO DEALER WHERE THEY DOWNLOADED SOFTWARE TO IT AND SAID IT WAS FINE. *TR APPROXIMATELY 1000 MILES LATER THE SAME THING HAPPENED WHILE CROSSING TRAFFIC ON A HIGHWAY. TOWED TO A DEALER WHERE A CLUTCH MOTOR WAS REPLACED. WITH 14320 MILES ON IT THE SAME THING HAPPENED WHILE TURNING OFF A FREEWAY RAMP. TOWED TO DEALER WHERE THE CAR WAS TAKEN BACK IN TRADE FOR A NEW CAR. VEHICLE WAS POWERLESS TO MOVE AND COULD HAVE RESULTED IN INJURY OR DEATH OF OCCUPANTS DUE TO SHUTDOWN OCCURRING WHILE MOVING IN TRAFFIC AT HIGH SPEEDS. *TR

10/19/2013
Components: FUEL/PROPULSION SYSTEM
Incident Date: 09/04/2013
Crash: No
Fire: No
Vehicle Identification Number: 1FADP3R40DL******
Summary

CAR SHUT DOWN/STOPPED WHILE DRIVING; WARNING LIGHT SAYS "STOP SAFELY NOW" BUT THERE IS NO CHOICE -- THE CAR SHUTS DOWN AND ONLY OPTION IS TO COAST TO SIDE OF ROAD. *TR

10/18/2013
Components: ELECTRICAL SYSTEM,SERVICE BRAKES,FUEL/PROPULSION SYSTEM
Incident Date: 10/07/2013
Crash: No
Fire: No
Vehicle Identification Number: 1FADP3R4XDL******
Summary

I HAVE RECEIVED A "STOP SAFELY NOW" WARNING TWICE IN THE PAST WEEK WHILE DRIVE MY FORD FOCUS ELECTRIC. WHEN THIS HAS HAPPENED I'VE LOST ALL ACCELERATION, AND ONE OF THE TIMES I LOST THE ABILITY TO STEER AND BREAK. BOTH TIMES THAT THIS HAS HAPPENED THE CAR BATTERY WAS NEAR FULLY CHARGED. --------------------------------- 1ST OCCURRENCE WAS ON OCT 7TH 2013 WHILE SLOWING DOWN TO APPROACH A STOP SIGN, I HEARD BEEPING AND RECEIVED THE "STOP SAFELY NOW" WARNING ON THE SCREEN AND IMMEDIATELY THE CAR LOST POWER (THE DASHBOARD STILL HAD POWER). I LOST THE ABILITY TO STEER, BREAK AND ACCELERATE. THANKFULLY I WAS ALREADY COMING TO A STOP (FOR THE STOP SIGN) AND WAS UNDER 5MPH. THE CAR ROLLED TO A STOP, I WAS UNABLE TO TURN THE CAR BACK ON UNTIL I OPENED THE DRIVER'S DOOR (THIS CAUSED THE DASHBOARD TO POWER OFF), AFTER THIS I WAS ABLE TO POWER THE CAR BACK ON AND CONTINUE DRIVING. ------------------------------------- 2ND OCCURRENCE WAS ON OCT 16TH 2013 WHILE DRIVING 65MPH ON THE FREEWAY, I HEARD BEEPING AND RECEIVED THE "STOP SAFELY NOW" WARNING ON THE SCREEN AND IMMEDIATELY THE CAR LOST POWER (THE DASHBOARD STILL HAD POWER), THIS TIME I WAS STILL ABLE TO STEER AND BREAK BUT HAD NO ACCELERATION. THANKFULLY THERE WAS A FREEWAY EXIT CLOSE BY, AND THE CAR HAD ENOUGH MOMENTUM THAT I WAS ABLE TO ROLL DOWN THE EXIT RAMP AND TO THE SHOULDER OF THE FEEDER ROAD. THE CAR WOULD NOT RESTART, I HAD TO OPEN THE DRIVER SIDE DOOR FOR THE CAR TO POWER DOWN ALL THE WAY. I WAS THAN ABLE TO POWER THE CAR BACK ON AND KEEP DRIVING. ------------------------------------- I HAVE TAKEN THE CAR TO THE FORD SERVICE DEPT (ON OCT 17TH); AT THIS TIME THEY ARE TELLING ME THAT THEY HAVE NOT FOUND AN ISSUE. *TR

10/17/2013
Components: ELECTRICAL SYSTEM,ENGINE
Incident Date: 09/05/2013
Crash: No
Fire: No
Vehicle Identification Number: 1FADP3N21DL******
Summary

WHILE DRIVING THE CAR AT ANY POINT IN TIME THE CAR STARTS TO SOUND LIKE ITS GOING TO DIE ALMOST LIKE I'M DRIVING A STANDARD BUT I'M NOT. I MOSTLY NOTICE IT WHEN DRIVING IN TOWN. YET I HAVE NOTICED IT WHEN GOING FASTER AS WELL. I PURCHASED THIS VEHICLE BRAND NEW. I WAS NEVER INFORMED OF THIS BEING "NORMAL". I HAVE TAKEN THE VEHICLE IN. THE PERSON WORKING ON MY VEHICLE SAID THEY DROVE IT AND NOTICED THE ISSUE. STATED THAT RESETTING THE COMPUTER SYSTEM WOULD RESOLVE THIS PROBLEM. YET AFTER HAVING THIS REDONE. NOT EVEN AN HOUR LATER I NOTICE THE ISSUE HAS NOT BE RESOLVED AND IS STILL HAPPENING. I AM AFRAID THAT I WILL GET INTO A WRECK, NOT TO MENTION I HAVE WASTED MY MONEY ON THIS VEHICLE. I FEEL AS IF I AM THROWING MY MONEY AWAY COMPLETELY. WHEN TALKING TO MY SALES MAN AFTER HAVING THIS ISSUE NOT RESOLVED. HE TELLS ME THAT THIS IS AN ISSUE THAT EVERYONE COMPLAINS ABOUT THOUGH FORD STATES THIS IS NORMAL. I HAVE HAD MANY VEHICLES IN MY LIFE AND THIS IS BY FAR NOT NORMAL. IF THIS VEHICLE DID THIS WHILE I WAS TEST DRIVING THE CAR. I WOULD NOT HAVE PURCHASED THIS CAR EVER. SOMETHING NEEDS TO BE DONE ABOUT THIS ISSUE. DO WE NEED TO WAIT UNTIL SOMEONE IS SERIOUSLY INJURED FROM THE DEFECT BEFORE SOMETHING WILL BE DONE. FORD... FIX THIS!! *TR

10/17/2013
Components: VEHICLE SPEED CONTROL,ENGINE
Incident Date: 10/17/2013
Crash: No
Fire: No
Vehicle Identification Number: 1FADP3R48DL******
Summary

STOPPED AT A TRAFFIC LIGHT, THE CAR DASH INDICATOR ERROR "STOP SAFELY NOW" APPEARED AND THERE WAS NO ABILITY CONTROL THE CAR--DIDN'T TO RESPOND TO THE ACCELERATOR PEDAL AND THE STEERING WHEEL LOCKED. I RESTARTED THE CAR SEVERAL TIMES AND FINALLY WAS ABLE TO REGAIN NORMAL DRIVING CONDITIONS. *TR

10/17/2013
Components: POWER TRAIN,ELECTRICAL SYSTEM,ENGINE
Incident Date: 10/17/2013
Crash: No
Fire: No
Vehicle Identification Number: 1FADP3R43DL******
Summary

I WAS DRIVING AND THE CAR STARTED BEEPING, AND FLASHED UP AN WARNING 'SAFELY STOP NOW'. I IMMEDIATELY PULLED THE CAR OVER TO THE SHOULDER, AND HIT THE OFF BUTTON. THE ENGINE SHUT OFF, BUT THE ERROR DID NOT GO AWAY, I COULD NAVIGATE AROUND THE COMPUTER A BIT, AND IT SHOWED A 'WARNING' BUT WOULD NOT LET ME SEE WHAT THE WARNING WAS. WHEN I OPENED THE CAR DOOR, NONE OF THE ACCESSORY POWER SHUT OFF LIKE IT SHOULD. I GOT OUT OF THE CAR (REMOVING THE KEY) AND LOCKED THE CAR. STILL ALL OF THE ACCESSORY POWER STAYED ON. I GOT BACK IN, AND TRIED TO START THE CAR, AND IT WOULD NOT START, AND FLASHED THE MESSAGE 'SAFELY STOP NOW' REPEATEDLY. I CALLED ROADSIDE ASSISTANCE, AND THEY SENT A TOW TRUCK. THE ACCESSORY POWER SAID ON FOR THE ENTIRE HOUR I WAITED, BY THE TIME THEY GOT THERE, I GOT BACK INTO THE CAR AND IT LET ME START IT. IT RAN ALL THE WAY TO THE DEALERSHIP WITHOUT ANY ISSUE (3 MILES). SO FAR, THE DEALERSHIP IS CLUELESS ON WHAT TO DO. *TR

10/16/2013
Components: POWER TRAIN
Incident Date: 10/16/2013
Crash: No
Fire: No
Summary

AFTER COASTING AROUND A CORNER AT 30MPH I PRESSED ACCELERATOR AND THE TRANSMISSION STARTED SLIPPING AND THEN CAUGHT AND THE CAR LAUNCHED FORWARD. IT DID THIS THREE TIMES AND NOW ITS MAKING A GRINDING NOISE. *TR

10/15/2013
Components: POWER TRAIN,ENGINE
Incident Date: 10/15/2013
Crash: No
Fire: No
Vehicle Identification Number: 1FADP3K20DL******
Summary

CAR JERKS ALOT! ALWAYS JERKING AT LOW SPEEDS AND USUALLY THROUGH GEARS 1-4. VERY UNRELIABLE IN CITY DRIVING AND FEELS VERY UNSAFE. I TOTALLY REGRET PURCHASING THIS VEHICLE. TAKEN IT SEVERAL TIMES TO THE FORD CAMELBACK IN PHX AZ AND THEY JUST SAY ITS THE WAY THE MANUFACTURE BUILT THE CAR AND HOW THE CAR IS ABLE TO SAVE GAS. FORD NEEDS TO RECOGNIZE THIS PROBLEM AND GIVE FORD OWNERS A BREAK. *TR

10/15/2013
Components: POWER TRAIN
Incident Date: 06/04/2013
Crash: No
Fire: No
Vehicle Identification Number: 1FADP3F26DL******
Summary

TL* THE CONTACT OWNS A 2013 FORD FOCUS. THE CONTACT STATED THAT WHILE ACCELERATING FROM A COMPLETE STOP, THE TRANSMISSION BEGAN TO SLIP GEARS IN A JERKING MOTION. THE VEHICLE WAS TAKEN TO AN AUTHORIZED DEALER THREE TIMES WHERE THE COMPUTER SYSTEM WAS REPROGRAMMED ON EACH OCCASION. THE FAILURE CONTINUED TO RECUR AFTER THE MOST RECENT REPAIR WAS PERFORMED. THE MANUFACTURER WAS NOTIFIED OF THE PROBLEM. THE APPROXIMATE FAILURE MILEAGE WAS 9,000. ...UPDATED 11-18-13 *BF

10/14/2013
Components: ELECTRICAL SYSTEM
Incident Date: 10/04/2013
Crash: No
Fire: No
Vehicle Identification Number: 1FAOP3R48OL******
Summary

VEHICLE STOPS MIDDLE OF NO WHERE ABRUPTLY. *TR

10/11/2013
Components: POWER TRAIN,ENGINE
Incident Date: 10/10/2013
Crash: No
Fire: No
Vehicle Identification Number: 1FADP3K28DL******
Summary

WAS DRIVING UP MY DRIVEWAY WHICH IS FAIRLY STEEP, THE ENGINE SLIPPED OUT OF GEAR (IT'S AN AUTOMATIC TRANSMISSION) AND STARTED TO ROLL BACKWARDS DOWN THE HILL, THE ENGINE WAS REVVING/REDLINING AS IF IT WERE IN NEUTRAL. I QUICKLY APPLIED THE BRAKES, AND STEPPED ON THE GAS. THE CAR WAS STILL NOT IN GEAR AND CONTINUED TO ROLL BACK, I APPLIED THE BRAKES AGAIN, AND THEN THE GAS AT WHICH POINT THE CAR SHOT FORWARD, LUCKY THAT I WAS FAR ENOUGH AWAY FROM THE GARAGE OR ANY OBJECTS AND REMAINED IN GEAR WHEN I PULLED INTO THE GARAGE. THIS SAME THING HAPPENED TO ME ON FLAT GROUND IN A PARKING LOT ONE DAY. THE LURCH WAS LESS, BUT THE CAR STILL SHOT FORWARD FASTER THAN IT SHOULD HAVE, ANOTHER INSTANCE WHERE I WAS LUCKY THAT THERE WERE NO PEDESTRIANS/CARS/OBJECTS TO RUN INTO. THIS CAR IS DANGEROUS AND A LIABILITY. *TR

10/10/2013
Components: ELECTRICAL SYSTEM,ENGINE,FUEL/PROPULSION SYSTEM
Incident Date: 05/14/2013
Crash: No
Fire: No
Vehicle Identification Number: 1FADP3R44DL******
Summary

STOP SAFELY NOW- CAR ASKED ME TO STOP SAFELY NOW WHILE DRIVING AND I PULLED OVER. AT THAT POINT, IT DID NOT RESTART. HAS HAPPENED 4 OTHER TIMES WITH MY WIFE AND 4 KIDS IN THE CAR WHILE TRAVELING AT SPEED. VERY UNSAFE AND HAVE REPORTED TO FORD. HAS BEEN IN SHOP FOR OVER 30 DAYS AND THEY ARE EXECUTING A BUY-BACK, BUT WITH ALL THESE OTHER CARS ON THE ROAD, IT CAN BE EXTREMELY DANGEROUS AS YOU LOSE ALL CONTROL WITH AN ELECTRIC CAR. NEEDS TO BE INVESTIGATED AND FORD NEEDS TO FIX THE PROBLEM BY FINDING A ROOT CAUSE. *TR

10/09/2013
Components: STEERING,POWER TRAIN
Incident Date: 05/19/2013
Crash: No
Fire: No
Vehicle Identification Number: 1FADP3R47DL******
Summary

AT THE TIME OF THIS REPORT WE HAVE HAD TWO OCCURRENCES OF A "STOP SAFELY NOW" ERROR MESSAGE WHILE DRIVING AT HIGHWAY SPEEDS ON THIS VEHICLE. DURING EACH FAILURE THE VEHICLE STOPPED FUNCTIONING ABRUPTLY WITH NO WARNING BEFORE THE FAILURE. ALL STEERING, CONTROL OF VEHICLE AND PROPULSION WAS LOST. ON THE FIRST FAILURE WE HAD APPROXIMATELY 7 SECONDS OF MOMENTUM BEFORE COMING TO A STOP AND ON THE SECOND OCCURRENCE WE HAD AN ABRUPT STOP AS IF THE BRAKES WERE SLAMMED ON FORCIBLY. AS A RESULT I WAS THROWN FORWARD TOWARDS THE STEERING WHEEL. IN BOTH SITUATIONS WE WERE UNABLE TO GET THE VEHICLE OFF TO A SAFE SPOT ON THE HIGHWAY. IN BOTH CASES IMPACT POSSIBILITIES WERE EXTREMELY LIKELY BOTH DURING THE INCIDENT AND THE MINUTES POST-INCIDENT AS WE ATTEMPTED TO GET TO A SAFE LOCATION OFF OF THE ROAD. FORD HAS ATTEMPTED A DIAGNOSIS ON THE FIRST OCCURRENCE, BUT WERE UNABLE TO PROVIDE A FIX. FORD NOW HAS THE VEHICLE AGAIN FOR A FINAL ATTEMPT AT REPAIR. THE VEHICLE IS APPROACHING 30 DAYS OUT OF SERVICE IN TOTAL REPAIR TIME. *TR

10/09/2013
Components: ELECTRICAL SYSTEM
Incident Date: 10/09/2013
Crash: No
Fire: No
Vehicle Identification Number: 1FADP3R42DL******
Summary

I WAS IN A PARKING LOT HALF WAY THROUGH MY TURN TO PULL INTO A PARKING SPOT WHEN THE CAR STOPPED AND READ "STOP SAFELY NOW". I COULD NOT RESTART THE CAR. THEN (AFTER A FEW MINUTES) SOME NICE MAN ASKED IF I NEEDED A PUSH. HE PUSHED MY CAR INTO THE PARKING SPACE AND THEN I WAS ABLE TO REBOOT THE CAR AND AFTER THAT EVERYTHING WAS FINE. THAT WAS THE SECOND TIME THIS HAS HAPPENED. THE FIRST TIME IT HAPPENED I WAS GOING ABOUT 35 TO 45 MPH AND GOT THE "STOP SAFELY NOW" WARNING AND AFTER ABOUT 10 OR 15 SECONDS OF COASTING IT REBOOTED WITH NO PROBLEMS. *TR

10/08/2013
Components: VEHICLE SPEED CONTROL,ENGINE
Incident Date: 09/13/2013
Crash: No
Fire: No
Vehicle Identification Number: 1FADP3K2XDL******
Summary

FOR A FEW MONTHS PRIOR I HAD NOTICED A SHUTTERING STUTTERING TYPE FEELING WHEN COASTING OR AT AT STOP, ALMOST LIKE THE CAR WAS GOING TO STALL. ON 9/13 I WAS IN STOP AND GO TRAFFIC GOING UP A HILL INTO A DODGER GAME WHEN ALL THE SUDDEN A WARNING POPPED UP ON THE SCREEN INFORMING ME THAT THE TRANSMISSION HAD OVERHEATED AND I NEEDED TO PULL OVER, STOP THE CAR AND WAIT FOR 8 MINUTES. WHEN I ATTEMPTED TO DRIVE THE CAR TO PULL OVER THE ENGINE WOULD REV BUT THE CAR DIDN'T MOVE, THEN IT STARTED DOING LARGE LURCHES FORWARD. IT WAS IMPOSSIBLE TO GET OUT OF THE TRAFFIC AND MOVE THE CAR TO SAFETY WITHOUT FURTHER ENDANGERING MYSELF, MY PASSENGERS, AND THE OTHER VEHICLES AROUND ME. THE SMELL WAS SO BAD I ACTUALLY GOT OUT OF THE CAR AT ONE POINT THINKING IT MIGHT EXPLODE. THIS WENT ON FOR ABOUT HALF AN HOUR AS I TRIED TO GET TO SAFETY. I TOOK THE CAR IN FOR REPAIRS THE NEXT MORNING AND IT WAS IN THE SHOP FOR A WEEK. I GOT IT BACK AND COULD TELL THERE WAS STILL SOMETHING WRONG BECAUSE THE SHAKING WAS NOW SO BAD I WOULD GET MOTION SICK ANYTIME THE CAR WAS AT A STOP. 5 DAYS AFTER PICKING IT UP I TOOK IT BACK TO THE SHOP. AGAIN, THEY HAD THE CAR FOR A WEEK. AFTER PICKING IT UP, THREE DAYS LATER I WAS AGAIN PULLING INTO DODGER STADIUM AND THE SAME THING HAPPENED. TRANSMISSION OVER HEATED, LURCHING AS I TRY TO PULL OVER TO SAFETY AND A TERRIBLE SMELL COMING FROM THE CAR. THE CAR IS BACK IN THE SHOP AGAIN, BUT I FEEL THAT MY SAFETY IS THREATENED AND I DO NOT WANT THIS CAR BACK. IN 23 DAYS, THE CAR HAS HAD TO GO INTO THE SHOP 3 TIMES, FOR A TOTAL OF 15 DAYS SO FAR. *TR

10/08/2013
Components: POWER TRAIN
Incident Date: 09/26/2013
Crash: No
Fire: No
Summary

WHILE DRIVING TO WORK IN THE MORNING, CAR LOST POWER AND DISPLAYED "STOP SAFELY NOW" MESSAGE. I WAS ABLE TO COAST TO THE SIDE OF THE ROAD. AFTER SEVERAL TRIES WAS ABLE TO RESTART THE CAR SUCCESSFULLY AND CONTINUE ON ROUTE. *TR

10/08/2013
Components: POWER TRAIN
Incident Date: 09/18/2013
Crash: No
Fire: No
Vehicle Identification Number: 1FAHP3R46CL******
Summary

WHILE EXITING A PARKING LOT IN LATE AFTERNOON, I COASTED TO A STOP AT THE SIGNAL LIGHT BEFORE EXITING ONTO THE STREET. CAR LOST POWER, AND I WAS UNABLE TO RESTART IT FOR ABOUT 5 MINUTES. I TRIED THE TRICK I'D READ ABOUT OF PUTTING THE CAR IN PARK, OPENING THE DOOR AND CLOSING IT, THEN TRYING TO RESTART TO NO AVAIL. EVENTUALLY RESTARTED AND I CONTINUED ON MY ROUTE. *TR

10/08/2013
Components: POWER TRAIN
Incident Date: 08/04/2013
Crash: No
Fire: No
Vehicle Identification Number: 1FADP3R40DL******
Summary

WHILE DRIVING, VEHICLE CHIMED THEN "STOP SAFELY NOW" CAME ON IN THE DISPLAY. VEHICLE TURNED OFF WHILE DRIVING AND I WAS UNABLE TO TURN BACK ON. ABOUT 5 MINUTES LATER I WAS ABLE TO GET THE VEHICLE TO TURN BACK ON. ON 10/7/13 WHILE NEGOTIATING A LEFT TURN, THE VEHICLE DID THIS AGAIN. I WAS ABLE TO COMPLETE THE TURN WITH THE SPEED I WAS MAKING THE TURN WITH AND PULLED OVER. IT TOOK ABOUT 7 MINUTES BEFORE I COULD GET THE VEHICLE TO TURN BACK ON. I TOOK THE VEHICLE TO THE DEALER THE SAME DAY. TODAY, 10/8/13 SOUTH BAY FORD IN HAWTHORNE, CA CALLED ME AND SAID THAT FORD IS AWARE OF THE ISSUE BUT TO JUST COME PICK UP MY VEHICLE. I FEEL THIS IS A MAJOR SAFETY ISSUE THAT FORD NEEDS TO RESOLVE ASAP! *TR

10/07/2013
Components: POWER TRAIN,ELECTRICAL SYSTEM,ENGINE
Incident Date: 08/13/2013
Crash: No
Fire: No
Summary

WHEN DRIVING ON RESIDENTIAL ROADS, I OFTEN FEEL MY 2013 FORD FOCUS STALL OR JERK. OFTEN TIMES THERE ARE GLITCHES IN THE ELECTRICAL WIRING OF LOCKS AND ALSO IN THE RADIO. THE DOOR WILL STAY LOCKED AFTER HITTING THE UNLOCK BUTTON ON THE INSIDE MULTIPLE TIMES. THE RADIO WILL NOT TURN ON, UNLESS I TURN OFF AND RE-TURN ON THE CAR. AS FOR THE STALLING, IT OFTEN STALLS WHEN GOING ANYWHERE FROM 30-65 MPH. *TR

10/07/2013
Components: POWER TRAIN,ELECTRICAL SYSTEM,FUEL/PROPULSION SYSTEM
Incident Date: 04/08/2013
Crash: No
Fire: No
Vehicle Identification Number: 1FADP3R41DL******
Summary

ON AT LEAST 8 SEPARATE OCCASIONS, WHILE DRIVING MY CAR ALL OF SUDDEN AND OUT OF THE BLUE IT DISPLAYS A "STOP SAFELY NOW" WARNING ON THE DASHBOARD AND THEN COMPLETELY LOSES ALL POWER TO THE DRIVETRAIN AS SOON AS IT SLOWS TO DOWN TO APPROX. 5MPH. FORTUNATELY, I'VE NOT BEEN KILLED YET AS A RESULT OF THIS. THE CAR HAS BEEN TO THE FORD DEALER 2 TIMES SINCE THE FIRST OCCURRENCE IN APRIL TO "FIX" THE PROBLEM AND IS CURRENTLY THERE AGAIN AFTER IT MOST RECENTLY HAPPENED ON SEPT 24, 2013. IT'S NOW BEEN AT THE DEALER FOR NEARLY TWO WEEKS AND THEY ARE STILL TRYING TO FIGURE IT OUT. *TR

10/05/2013
Components: POWER TRAIN,ELECTRICAL SYSTEM,ENGINE
Incident Date: 09/06/2013
Crash: No
Fire: No
Vehicle Identification Number: 1FADP3R42DL******
Summary

DRIVING THE VEHICLE HOME WHEN WARNING LIGHTS BEGAN TO FLASH ON THE DASH SAYING TO CHECK OWNERS MANUAL AND TO PULL OVER. THE GAS PEDAL BECAME UNRESPONSIVE AND I COASTED UP TO A RED LIGHT AT A LEFT TURN SIGNAL AND STOPPED, PUT ON MY HAZARD LIGHTS. EVENTUALLY TURNED VEHICLE OFF THEN ON AGAIN AND WAS ABLE TO DRIVE IT HOME. SECOND INCIDENT WAS ON 9/29/13, AND HAD 2863 MILES ON IT. WHILE DRIVING TO DINNER THE SAME WARNING LIGHTS APPEARED ON DASH, AND WE LOST POWER. THANKFULLY NOT A LOT OF HIGH SPEED TRAFFIC AND I WAS ABLE TO PULL OVER SOMEWHERE SAFE TO TURN OFF THE CAR AND TURN IT BACK ON AGAIN TO GET IT RESTARTED. WHEN WE RETURNED HOME FROM THE SECOND INCIDENT I PLUGGED IN THE CAR TO CHARGE IT SO WE COULD TAKE IT BACK TO FORD FOR SERVICE, HOWEVER THE CAR DIDN'T REGISTER THE PLUG. TRIED PLUGGING IT IN AND UNPLUGGING IT FROM THE WALL THEN PUTTING EVERYTHING BACK IN TO TRY AND GET IT TO CHARGE. IT WASN'T UNTIL I OPENED THE DRIVER SIDE DOOR THEN SHUT IT THAT IT FINALLY REGISTERED THAT IT WAS PLUGGED IN. DURING BOTH INCIDENTS THE VEHICLE BECAME COMPLETELY UNRESPONSIVE, ESSENTIALLY DEAD IN THE WATER, AND UNLESS YOU CAN PUT IT IN PARK YOU CAN'T RESTART IT. HAVE TAKEN THE VEHICLE TO FORD ON THREE SEPARATE OCCASIONS TO HAVE THEM FIX THIS ISSUE, AS WELL AS FOR AN ISSUE WITH THE ON-BOARD CHARGING SYSTEM FAULTING, CAUSING THE VEHICLE TO NOT CHARGE FULLY. *TR

10/03/2013
Components: POWER TRAIN,ENGINE
Incident Date: 06/13/2013
Crash: No
Fire: No
Vehicle Identification Number: 1FADP3F23DL******
Summary

THIS CAR NEEDS TO BE RECALLED. TOOK TO DEALER WITH PROBLEM ABOUT 1,000 MILES. THEY ACKNOWLEDGED IT HAS A PROBLEM AND SAID THEY NEEDED TO KEEP IT OVERNIGHT. THEN I FIND OUT ALL THEY DID IS RESET THE COMPUTER. THAT DID NOT WORK AND NOW AT 7,000 MILES THE PROBLEM IS GETTING WORSE. ENGINE HESITATES AND SLIPS WHEN STARTING ACCELERATE AND IS WORSE AROUND 30 MPH WHEN THE ENGINE SHUTTERS, RATTLES AND JUMPS LIKE I AM RIDING ON A HORSE. HOW CAN FORD SELL A CAR THAT HAS A MAJOR FLAW LIKE THIS? I SEE HUNDREDS OF COMPLAINTS SIMILAR PROBLEMS. WHEN IS THE GOVERNMENT GOING TO DO SOMETHING? I JUST WASTED MY MONEY. I EXPECT TO GET A GOOD CAR WITH NO PROBLEMS BUT I GET A NEW PIECE OF TRASH. HOW CAN I GET THE CAR FIXED OR MY MONEY BACK? *TR

10/03/2013
Components: POWER TRAIN
Incident Date: 07/01/2013
Crash: No
Fire: No
Vehicle Identification Number: 1FADP3E21DL******
Summary

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

10/03/2013
Components: POWER TRAIN
Incident Date: 10/03/2013
Crash: No
Fire: No
Vehicle Identification Number: 1FADP3K20DL******
Summary

TRAVELING AT 40 MPH WHEN SUDDENLY TRANSMISSION DISENGAGED AND CAR SLOWED AND ONLY REVVED. STOP AT STOP SIGNED, TRIED TO ACCELERATE ENGINE ONLY REVVED THEN TRANSMISSION ENGAGED AND CAR JERKED. THIS CONTINUED THE 3 MILES LEFT TO MY HOUSE. *TR

10/03/2013
Components: POWER TRAIN,ELECTRICAL SYSTEM,FUEL/PROPULSION SYSTEM
Incident Date: 10/02/2013
Crash: No
Fire: No
Vehicle Identification Number: 1FADP3R48DL******
Summary

I HAVE JUST OVER 1000 MILES ON MY 2013 FOCUS EV ... TOOK IT FOR ITS 1ST POWER CAR WASH TODAY @ DELTA SONIC ... ABOUT 10:00 MIN DRIVING AWAY FROM CAR WASH, VEHICLE ABRUPTLY "SHUT DOWN" REQUESTING AN "IMMEDIATE SAFE STOP" AND THE "YELLOW WRENCH" SHOWED ON DASH. AFTER ABOUT 30:00 MIN WHILE SCHEDULING A TOW FROM FORD ROADSIDE ASSIST, VEHICLE ABRUPTLY "CLEARED ITSELF" AND TURNED ON ... DROVE HOME W/O PROBLEM ? WONDERING IF "FLOOD SENSOR" SENSED TOO MUCH WATER AND DISENGAGED BATTERY PACK ? ... LIGHTS, RADIO AND ACCESSORIES WERE STILL OPERATING. SOMEWHAT CONCERNED ON VEHICLES PERFORMANCE DURING UPCOMING "COLD WET" MONTHS. YOUR SUGGESTION ? *TR

10/02/2013
Components: POWER TRAIN
Incident Date: 10/02/2013
Crash: No
Fire: No
Summary

IN OCTOBER OF 2012 I PURCHASED A NEW 2013 FORD FOCUS SE. WITH LESS THAN 100 MILES ON THE CAR I NOTICED A GRINDING NOISE WHEN THE CAR WAS SHIFTING FROM 2ND TO 3RD GEAR. I ALSO NOTICED THAT THE CAR WOULD ROLL BACKWARDS IN EXCESS OF TWO FEET WHEN ENGAGING THE ACCELERATOR FROM A STILL POSITION ON AN EMBANKMENT. THE CAR WAS TAKEN TO THE DEALER AND UPON EXAMINATION I WAS TOLD THAT THIS WAS A "NORMAL AND EXPECTED" RESULT WITH FORDS NEW TRANSMISSION. THE VEHICLE NOW HAS 32,000 MILES AND THE TRANSMISSION IS NOT ONLY GRINDING WHEN SHIFTING FROM 2ND TO 3RD GEAR IT IS ALSO SLIPPING!! WHILE SHIFTING FROM 2ND TO 3RD GEAR THE CAR NOW LURCHES! FORD SERVICE ONCE AGAIN HAS THE VEHICLE IN AN ATTEMPT TO DIAGNOSE THE ISSUE. I WOULD NEVER RECOMMEND THIS CAR AS IN THE PAST YEAR IT HAS BEEN IN THE SHOP OVER 5 TIMES WITH THIS ISSUE AND NO RESOLVE. THESE ISSUES POSE A SAFETY RISK TO ALL DRIVING THIS VEHICLE. FORD MOTOR COMPANY NEEDS TO ADDRESS THESE ISSUES!! *TR

09/29/2013
Components: STEERING
Incident Date: 08/14/2012
Crash: No
Fire: No
Vehicle Identification Number: 1FADP3J23DL******
Summary

I OWNED MY BRAND NEW CAR FOR APPROXIMATELY 7 DAYS, WHEN THE PROBLEMS BEGAN! IT HAD 4 MILES ON IT WHEN I PURCHASED IT NEW! I WAS DRIVING ON A LOCAL HIGHWAY AT APPROXIMATELY 45-55 MPH, WHEN THE STEERING STARTED TO FEEL STICKY, I FELT LIKE I WAS LOSING CONTROL OF THE VEHICLE, IT FELT AS THOUGH I WAS IN A MAJOR WIND STORM AND WAS BEING BLOWN BACK AND FORTH ACROSS THE HIGHWAY! I WAS SCARED TO DEATH! I PULLED THE CAR TO THE SIDE OF THE ROAD AND HAD MY HUSBAND COME DRIVE US THE REST OF THE WAY HOME. ALSO, WHEN TURNING TO A HARD RIGHT OR LEFT, I CAN FEEL SOMETHING UNDER MY FEET LIKE THERE'S SOMETHING ABOUT TO ROCKET THROUGH THE FLOOR BOARDS! ALSO, WHEN I'M STOPPED ANYWHERE WITH THE ENGINE RUNNING AND THE TRANSMISSION ENGAGED, AND I'M HOLDING THE BRAKE OF COURSE, THE CAR WANTS TO LUNGE FORWARD AND IT DOES IT TOO, WHEN I'M PULLING INTO OR BACKING OUT OF A PARKING SPACE. ITS DANGEROUS AND VERY SCARY!! PLEASE FORD, PLEASE LOOK INTO THESE ISSUES BEFORE SOMEONE DIES OR IS SERIOUSLY INJURED. *TR

09/29/2013
Components: POWER TRAIN
Incident Date: 09/27/2013
Crash: No
Fire: No
Vehicle Identification Number: 1FADP3R48DL******
Summary

AFTER DRIVING ABOUT ONE MILE FROM HOME, A TONE SOUNDED AND THE "STOP SAFELY NOW" WARNING WAS DISPLAYED ON THE LEFT SIDE OF THE DASH. THE CAR DID NOT RESPOND WHEN PRESSING THE ACCELERATOR, AND I WAS ABLE TO PULL OFF THE ROAD ONTO THE SHOULDER. THE CAR'S SPEED WAS ABOUT 25 MPH WHEN THE TONE FIRST SOUNDED. IF THIS HAD HAPPENED TWO MINUTES LATER, I WOULD HAVE BEEN ON THE FREEWAY WHERE THERE ARE VERY FEW PLACES TO PULL OFF AND WOULD HAVE PRESENTED A SERIOUS DANGER. I WAS ABLE TO RESTART THE CAR AFTER A FEW MINUTES, DROVE BACK HOME, AND THEN HAD IT TOWED TO THE DEALER. *TR

09/29/2013
Components: POWER TRAIN
Incident Date: 09/27/2013
Crash: No
Fire: No
Vehicle Identification Number: 1FADP3R49DL******
Summary

MY WIFE WAS DRIVING IN HEAVY TRAFFIC AT APPROX. 30 MPH. WITH NO PRIOR AUDIBLE OR VISUAL INSTRUMENT PANEL WARNING DRIVE POWER CEASED AND THE CAR CAME TO A SUDDEN STOP WITH A LOUD AUDIBLE WARNING.SHE WAS LUCKY NOT TO BE REAR ENDED..THE GREEN INSTRUMENT PANEL ICON WHICH NORMALLY INDICATES DRIVE POWER CONNECTED WAS UNLIT. SHE RECYCLED PARKING BRAKE ON, TRANSMISSION IN PARK, FOOT ON FOOTBRAKE AND PRESSED THE POWER BUTTON (THIS IS THE NORMAL START PROCEDURE) WITH NO RESULT . SHE OPENED AND CLOSED THE DRIVER DOOR AND THEN THE CAR STARTED NORMALLY AND SHE DROVE HOME. I HAD EXPERIENCED THE SAME PROBLEM THE DAY BEFORE EXCEPT I WAS STOPPED AT A STOP SIGN ON THIS OCCASION. THE CAR WAS FLAT BEDDED TO A FORD REPAIR SHOP AND I WAS TOLD TO PICK IT UP THE NEXT DAY.THE REPAIR SHOP REPORTED THAT MULTIPLE MEMORY CODES WITH ONLY ONE TCM CODE NEAR THE MILEAGE WHERE THE EVENT OCCURRED A NETWORK TEST WAS PERFORMED AND THE SYSTEM PASSED. WE ENJOY DRIVING THIS CAR, BUT ARE VERY CONCERNED ABOUT USING IT AGAIN ESPECIALLY ON THE FREEWAY. *TR

09/28/2013
Components: ENGINE
Incident Date: 08/29/2013
Crash: No
Fire: No
Vehicle Identification Number: 1FADP3R49DL******
Summary

TWO INCIDENTS OF "STOP SAFELY NOW" WARNING AND LOSS OF POWER. DEALER COULD NOT IDENTIFY PROBLEM IN FIRST INCIDENT. SECOND INCIDENT TODAY, 23 DAYS AFTER FIRST ONE. WILL TAKE (OR TOW) IT IN FOR INSPECTION MONDAY, PER SERVICE DEPARTMENT. *TR

09/27/2013
Components: EXTERIOR LIGHTING,VEHICLE SPEED CONTROL
Incident Date: 05/14/2013
Crash: No
Fire: No
Vehicle Identification Number: 1FADP3K24DL******
Summary

TL* THE CONTACT OWNS A 2013 FORD FUSION. THE CONTACT STATED THAT WHILE SITTING AT A STOP SIGN, SHE DEPRESSED THE ACCELERATOR PEDAL TO DRIVE BUT THE VEHICLE HESITATED TO MOVE FOR A FEW SECONDS BEFORE SURGING AND ACCELERATING. THE VEHICLE WAS TAKEN TO THE DEALER FOR INSPECTION AND THEY STATED THAT THEY COULD NOT DIAGNOSE THE CAUSE OF FAILURE. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 80. UPDATED 11/19/13*LJ THE CONSUMER STATED THE BRAKE ISSUE WAS REPAIRED. THE BRAKE LIGHT CONTINUED STAY ON WHEN THE BRAKE WAS NOT DEPRESSED.

09/26/2013
Components: POWER TRAIN
Incident Date: 11/13/2012
Crash: No
Fire: No
Vehicle Identification Number: 1FADP3K21DL******
Summary

FORD FOCUS 2012-2013 HAVE DANGEROUS TRANSMISSIONS. FORD SELLS YOU AN AUTOMATIC TRANSMISSION, BUT ACTUALLY IS A MANUAL TRANSMISSION WITH DUAL CLUTCHES AND A COMPUTER. MY CAR LUNGES, SURGES, LUGES, GRINDS, AND DOESN'T ACCELERATE PROPERLY, IT IS LIKE DRIVING A BUCKING BRONCO. FORD INITIALLY SAID THESE PROBLEMS WOULD GO AWAY AT 3000 MILES ONCE THE CAR LEARNS HOW I DRIVE. HERE I AM 6 TIMES INTO THE SHOP 11,000 MILES AND FORD SERVICE MANAGER FINALLY ADMITS THE TRANSMISSION IS FLAWED AND THERE IS NOTHING THEY CAN DO TO FIX IT. HE STATES THE PARTS FOR THE TRANSMISSION WERE NOT MAKE TO SPECK AND THAT'S THE PROBLEM. MY CAR SITS IN MY CARPORT NOW BECAUSE IT HURTS MY NECK TO DRIVE IT....IT JERKS MY HEAD BACK AND FORTH EVERY TIME IT DECIDES TO SHIFT....IF IT DOES AT ALL. I HAVE HAD TO PULL OVER WHEN GETTING ON AN LOS ANGELES FREEWAYS BECAUSE MY CAR CANT DECIDE WHAT IT WANTS TO DO AND I AM LUCKY NOT TO HAVE BEEN HIT. THIS CARS TRANSMISSION IS HORRIBLE DANGEROUS......IT ALSO ROLLS BACKWARDS ON HILLS FORD FORGETS TO TELL YOU THIS UNTIL YOU BRING IT IS. SO, NOT ONLY IS THIS CAR A DEATH TRAP, I FEEL LIKE I WAS TOLD I BOUGHT AN AUTOMATIC WHEN I DIDN'T ITS A MANUAL. FALSE ADVERTISING. WHEN I BUY AN AUTOMATIC I EXPECT IT TO BE AN AUTOMATIC. FORD NEEDS TO BE RESPONSIBLE AND GET RID OF THESE TRANSMISSIONS BEFORE SOMEONE IS KILLED. FYI ALSO THEY SAY IT GETS GREAT GAS MILEAGE BUT IT IS FALSE I GET MAYBE 20 IN THE CITY AND MAYBE 30 ON THE FREEWAY. THERE ARE THOUSANDS OF US FORD FOCUS DRIVERS OUT THERE THAT NEED FORD TO STEP UP AND TAKE RESPONSIBILITY FOR THIS FAULTY NOT MADE TO SPECK TRANSMISSION!!!!!!!!!!!!!!!!!!!! *JS

09/25/2013
Components: POWER TRAIN
Incident Date: 06/01/2013
Crash: No
Fire: No
Vehicle Identification Number: 1FADP3R42DL******
Summary

DRIVING AT LOW SPEED IN A PARKING LOT, THE CAR LOST PROPULSION (ONLY) AND DISPLAYED 'STOP SAFELY NOW'. THIS HAS OCCURRED 3 TIMES SINCE (TOTAL OF 4) WITH 3 INCIDENTS ALSO BEING AT LOW, PARKING LOT SPEEDS. I HAD ONE INCIDENT WHERE THIS OCCURRED AT A STEADY 40MPH. THE CAR LOOSES PROPULSION ONLY. STEERING, BRAKING AND ALL OTHER ACCESSORIES ARE UNAFFECTED. *JS

09/25/2013
Components: POWER TRAIN
Incident Date: 05/01/2013
Crash: No
Fire: No
Vehicle Identification Number: 1FADP3F29DL******
Summary

BACK IN MAY MY HUSBAND AND I WERE TRAVELING IN STOP AND GO TRAFFIC AND NOTICED THAT MY BRAND NEW 2013 FORD FOCUS SE WAS GRINDING AND MAKING HORRIBLE NOISES WHILE SHIFTING. ESPECIALLY SHIFTING IN LOWER GEARS. AS I REMIND YOU... THIS IS AN AUTOMATIC. AS OF TODAY THIS IS THE 4TH TIME THAT IT HAS BEEN BACK TO THE DEALERSHIP AND STILL THE PROBLEM IS NOT FIXED. THE CAR CONTINUES TO JERK AND MAKE MENTAL ON METAL GRINDING NOISES. TODAY WHEN SPEAKING TO THE DEALER I WAS TOLD THAT A FORD ENGINEER WAS LOOKING AT IT AND TRYING TO FIX IT. REMIND YOU THAT THE CLUTCHES HAVE ALREADY BEEN REPLACED, THE COMPUTER HAS BEEN UPDATED, AND THE COMPUTER HAS BEEN REPROGRAMMED. WHEN I CALLED TODAY THEY SAID THAT THEY HAD TO KEEP IT OVER NIGHT. THIS IS TOTALLY RIDICULOUS AND THIS IS A NEW VEHICLE!!! OF THE ALMOST SEVEN MONTHS THAT I HAVE OWNED THE FOCUS IT HAS SIT IN THE SHOP A TOTAL OF 20 DAYS. COME ON FORD!!!! *JS

09/25/2013
Components: ELECTRICAL SYSTEM
Incident Date: 06/03/2013
Crash: No
Fire: No
Vehicle Identification Number: 1FADP3L98DL******
Summary

CAR IS EQUIPPED WITH VOICE COMMAND. WHEN I USE VOICE TO TURN ON HEAT OR AC, I WILL SAY FOR EXAMPLE, CLIMATE 68. THE CAR WILL RESPOND, SETTING CLIMATE 68. THEN IT DOES NOT TURN ON. IF I TOUCH THE CLIMATE TOUCH SCREEN IT THEN COMES ON AT 68, EVEN IF IT WAS PREVIOUSLY SET AT 75. BEEN TO THE DEALER REPEATEDLY FOR TWO SOFTWARE UPDATES, ONCE PULLING OUT THE CONTROL BOX PER FORDS REQUEST TO CHECK THE PART NUMBER AND ONCE TO HAVE THE 8 PIN CONTROL MODULE REPLACED. NOW WAITING FOR FORD ENGINEERING TO COME UP WITH A FIX. *JS

09/25/2013
Components: ENGINE
Incident Date: 06/03/2013
Crash: No
Fire: No
Vehicle Identification Number: 1FADP3L98DL******
Summary

WHEN SHIFTING THE CAR FROM FIRST TO SECOND, A VERY LOUD BANGING SOUND WAS HEARD. CHECKED ONLINE FOR SIMILAR PROBLEMS AND FOUND THAT FORD HAD ISSUED A TSB FOR THIS PROBLEM ON JUNE 10, 2013. WENT BACK TO THE DEALER AND INFORMED THEM OF MY PROBLEM AND THE TSB. WAS TOLD THAT THEY WOULD HAVE TO EXPERIENCE THE PROBLEM BEFORE THEY WOULD ORDER PARTS. HAD TO MAKE AN APPOINTMENT FOR THEM TO DRIVE THE CAR AND LEAVE IT AN ENTIRE DAY. WENT BACK JULY 18, 2013. DEALER HAD A TECH DRIVE THE CAR, AND YES, THERE WAS A PROBLEM. PARTS ORDERED. AFTER WAITING WEEKS, WAS TOLD THAT THERE IS A NATIONWIDE BACKORDER ON PARTS. AFTER HITTING 3000 MILES, STARTED TO HAVE SEVERE STEERING ISSUES. WHEN SHIFTING INTO SECOND OR THIRD UNDER ACCELERATION, THE WOULD ALMOST MAKE A RIGHT TURN. AND THEN WHEN ACCELERATING IN SECOND AND THIRD, THE STEERING WHEEL WOULD VIBRATE SO BAD I HAD TO HANG ON FOR DEAR LIFE. BACK TO THE DEALER. THEY MADE A CALL TO FORD ENGINEERING WHO SAID THAT NEW MOUNTS WOULD FIX THE STEERING ISSUES. IN AUGUST, I STARTED CALLING HEATHER AT FORD CUSTOMER SERVICE. EXPLAINED ABOUT THE BACKORDER AND MY STEERING ISSUES. TOLD HER I WAS AFRAID TO DRIVE THE CAR. SHE SAID SHE WOULD TRY TO EXPEDITE THE PARTS. AFTER WEEKS OF NO RESULTS, TALKED TO HER ABOUT ME BUYING AFTERMARKET MOUNTS THAT ARE AVAILABLE. SHE SAID FORD WOULD NOT AUTHORIZE ANYTHING BUT FORD PARTS. I SAID THAT WOULD BE ACCEPTABLE IF FORD WOULD COME UP WITH THE PARTS. I AM NOW BEING TOLD THAT PARTS MIGHT BE HERE IN OCTOBER. WORD ON THE WEB IS THAT DELIVERY WILL MOST LIKELY BE NOVEMBER OR NEXT YEAR. FINALLY BROKE DOWN AND BOUGHT MY OWN MOUNTS AT A COST OF $369. MY SAFETY IS WORTH THAT MUCH. I WILL TRY TO GET MY MONEY BACK FROM FORD, WAITED 9000 MILES FOR THEM TO FIX IT. *JS

09/24/2013
Components: POWER TRAIN
Incident Date: 09/01/2013
Crash: No
Fire: No
Vehicle Identification Number: 1FADP3F28DL******
Summary

MY CAR HAD TO GO IN FOR SERVICE TWICE. THE ISSUE AS I DESCRIBED IT WAS THAT THE CAR BOGS DOWN, SHUDDERS WHILE TRYING TO ACCELERATE, MAKES A RATTLING NOISE, AND SHIFTS INCORRECTLY INTO THE WRONG GEAR. THEY APPLIED A SOFTWARE UPDATE ON 9/14 THAT WAS SUPPOSED TO FIX THE ISSUE, BUT IT DID NOT. I BROUGHT THE CAR IN TODAY AND THEY INDICATE THAT THE TRANSMISSION IS LEAKING INTO THE CLUTCH. THEY SAY TO PICK UP THE CAR AND DRIVE IT FOR THE 10-12 DAYS IT WILL TAKE TO GET PARTS. THEY'LL FIX IT LATER THEY SAY. THEY WILL NOT PROVIDE A WRITTEN STATEMENT OF THE PROBLEMS THEY HAVE FOUND, AS I REQUESTED. NOT SURE IF IT IS SAFE TO DRIVE, I WOULD THINK THAT IT IS NOT SAFE. THE DEALER IS WALLS FORD, 2 MERRILL ST, SALISBURY MA 01952. *JS

09/24/2013
Components: POWER TRAIN,STRUCTURE,VEHICLE SPEED CONTROL
Incident Date: 09/21/2013
Crash: Yes
Fire: No
Vehicle Identification Number: 1FADP3N20DL******
Summary

DRIVING INTO WORK ONE MORNING, I WAS FOLLOWING BEHIND ANOTHER VEHICLE AT A LOW RATE OF SPEED, ALMOST TO A STOP WHEN I THEN TURNED INTO A PARKING SPOT, PUSHED THE GAS PEDAL AND THE VEHICLE DID NOT ACCELERATE SO I THEN PUSHED THE GAS PEDAL AGAIN AND THE VEHICLE SURGED FORWARD AT A MUCH FASTER SPEED THAN USUAL AND THE VEHICLE SLAMMED INTO THE WALL OF THE PARKING STRUCTURE IN THE SPACE I WAS ATTEMPTING TO PARK IN. ON OTHER OCCASIONS BEFORE THIS, I HAD EXPERIENCED HESITATION WHILE PRESSING DOWN ON THE GAS PEDAL BUT NOTHING LIKE WHAT HAPPENED THE MORNING THAT THE VEHICLE SURGED FORWARD, HITTING THE CEMENT WALL IN THE PARKING STRUCTURE. *JS

09/24/2013
Components: ENGINE
Incident Date: 05/22/2013
Crash: No
Fire: No
Vehicle Identification Number: 1FADP3F22DL******
Summary

TL* THE CONTACT OWNS A 2013 FORD FOCUS. THE CONTACT STATED THAT WHILE DRIVING AT VARIOUS SPEEDS, THE ENTIRE VEHICLE STARTED SHAKING AND JERKING WITHOUT WARNING. THE VEHICLE WAS TAKEN TO A DEALER AND TO A MECHANIC, WHO BOTH STATED THAT THE COMPUTER NEEDED TO BE REPROGRAMMED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOTIFIED. THE FAILURE MILEAGE WAS 210. THE CURRENT MILEAGE WAS 3,600.

09/24/2013
Components: SEAT BELTS
Incident Date: 09/11/2013
Crash: No
Fire: No
Vehicle Identification Number: 1FADP3F22DL******
Summary

TL* THE CONTACT OWNS A 2013 FORD FOCUS. THE CONTACT STATED THAT THE SEAT BELTS FAILED TO LOCK CORRECTLY. THE CONTACT MENTIONED THAT THE LOCK WOULD NOT ALLOW THE SEAT BELT TO CLICK. THE VEHICLE WAS TAKEN TO A DEALER WHERE THEY REPLACED THE SEAT BELT LOCK. THE VEHICLE WAS REPAIRED. THE MANUFACTURER WAS NOTIFIED. THE FAILURE MILEAGE WAS 210. THE CURRENT MILEAGE WAS 3,600.

09/24/2013
Components: POWER TRAIN
Incident Date: 01/02/2013
Crash: No
Fire: No
Summary

I RECENTLY PURCHASED A BRAND NEW AUTOMATIC FORD FOCUS 2013 AND AM VERY DISAPPOINTED AND ANGRY. THE FIRST PROBLEM IS THE CAR TENDS TO STALL IN 1ST AND 2ND GEAR, KEEP IN MIND IT IS AUTOMATIC. BESIDES STALLING IT DOES NOT SWITCH GEARS PROPERLY BETWEEN FIRST AND 2ND. I ALMOST GOT INTO AN ACCIDENT WHEN IT STALLED WHILE I WAS GOING UP A HILL. THIS CAR NEEDS TO BE RECALLED IMMEDIATELY! *JS

09/23/2013
Components: POWER TRAIN,ELECTRICAL SYSTEM,FUEL/PROPULSION SYSTEM
Incident Date: 09/23/2013
Crash: No
Fire: No
Vehicle Identification Number: 1FADP3R40DL******
Summary

VEHICLE WARNING "STOP SAFELY NOW" APPEARED AND THE EV LOST ALL ITS MOTIVE POWER AND STALLED. REPEATED ATTEMPTS TO RESTART THE VEHICLE FAILED.

09/22/2013
Components: POWER TRAIN,ELECTRICAL SYSTEM,ENGINE
Incident Date: 09/21/2013
Crash: No
Fire: No
Vehicle Identification Number: 1FADP3R47DL******
Summary

THIS APPLIES TO A FORD FOCUS ELECTRIC, NOT A GASOLINE MODEL. WAS TRAVELING APPROXIMATELY 30 MPH WHEN "STOP SAFELY NOW" INDICATOR APPEARED. VEHICLE SLOWED AND CAME TO STOP WITHIN A FEW SECONDS WHILE STILL IN TRAFFIC LANES. I PLACED THE CAR IN PARK AND SWITCHED THE SYSTEM OFF, THEN ON AGAIN. IT STARTED NORMALLY AND DROVE NORMALLY FOR APPROXIMATELY 50 MILES WHILE I WENT HOME. THERE IS NO APPARENT VALID REASON FOR THE VEHICLE TO STOP ITSELF. UNDER OTHER CIRCUMSTANCES THIS COULD HAVE BEEN EXTREMELY DANGEROUS. CHECKING REPORTS ON THE INTERNET, IT APPEARS THAT THIS PROBLEM IS VERY COMMON, AND MANY PEOPLE HAVE REPORTED REPEATED OCCURANCES OF THIS PROBLEM. WEATHER AT THE TIME WAS MODERATE (70 TO 75 DEGREES F). THIS IS A NEW CAR (TWO WEEKS OLD, APPROXIMATELY 1350 MILES) WHILE I DON'T SUGGEST THAT THE FOLLOWING ARE CONTRIBUTING FACTORS, I LIST THEM BECAUSE THEY WERE UNUSUAL FOR ME AND THIS MAY BE HELPFUL TO REVIEWERS LOOKING FOR COMMON CIRCUMSTANCES: 1. THE VEHICLE HAD BEEN GIVEN A LEVEL 1 (120 VOLT) CHARGE EARLIER IN THE DAY, BRINGING THE STATE OF CHARGE FROM APPROXIMATELY 60% TO 70%. THIS IS UNUSUAL BECAUSE I USUALLY USE LEVEL 2 (240 VOLT) CHARGING. 2, THE VEHICLE HAD BEEN SWITCHED "ON" WITH THE AIR CONDITIONER OPERATING FOR ABOUT AN HOUR BUT WITHOUT DRIVING ANYWHERE. THE PROBLEM OCCURED SHORTLY THEREAFTER, AFTER DRIVING APPROXIMATELY TWO MILES. 3, NO OTHER UNUSUAL CIRCUMSTANCES WERE NOTED. CAR DROVE NORMALLY BEFORE AND AFTER THIS INCIDENT.

09/21/2013
Components: ELECTRICAL SYSTEM,ENGINE
Incident Date: 09/21/2013
Crash: No
Fire: No
Vehicle Identification Number: 1FADP3R45DL******
Summary

CAR:2013 FORD FOCUS EV. NOTICED "STOP SAFELY NOW" LIGHT ON AT STOP LIGHT JUST AFTER EXITING FREEWAY OFF WINCHESTER RD IN TEMECULA, CA. WAS ABLE TO ACCELERATE TO GET ONTO WINCHETER ROAD TRAVELING WEST GOING DOWN HILL AND NERVOUSLY COASTED DOWN HILL NOTICING THE STEERING BECOMING DIFFICULT. THANKFULLY THE LEFT TURN LIGHT WAS GREEN SO I WAS ABLE TO COAST THRU THE INTERSECTION AND GET ON JEFFERSON ROAD. I ATTEMPTED TO ACCELERATE, HOWEVER, THE CAR WAS UNRESPONSIVE. I IMMEDIATELY PULLED INTO THE FIRST AVAILABLE PARKING LOT OFF OF JEFFERSON ROAD - POLLO LOCO PARKING LOT AND TURNED VEHICLE OFF. CALL HUSBAND TO COME GET ME. HE TURNED VEHICLE ON WITHOUT INCIDENT AND DROVE IT HOME WITH OUT ISSUE. WORKING WITH DEALER FOR NEXT STEPS. CALL FRITTS FORD AS I TALKED TO DANIEL IN SERVICE AND HE REPORTED THAT ANOTHER FOCUS EV OWNER JUST REPORTED TEH SAME ISSUE AND WAS ON THE WAY TO THE DEALERSHIP ON SATURDAY, 21.SEPT. THIS PROBLEM IS PERHAPS MUCH BIGGER THAN WE THINK?! FYI: DEALERSHIP = FRITTS FORD, RIVERSIDE, CA CAR PURCHASED ON SUNDAY, 15.SEPT.2013. OWED THE CAR FOR 6 DAYS.

09/20/2013
Components: POWER TRAIN,ELECTRICAL SYSTEM,ENGINE
Incident Date: 09/19/2013
Crash: No
Fire: No
Vehicle Identification Number: 1FADP3R42DL******
Summary

TRAVELING AT APPROX. 35 M.P.H. ON COUNTY ROAD, PULL OVER SAFELY LIGHT CAME ON, UNABLE TO PULL OVER IMMEDIATELY DUE TO TRAFFIC, TRAVELED A SHORT DISTANCE IN ATTEMPT TO FIND A SHOULDER TO PULL ONTO, CAR DIED IN A CURVE. NO POWER AT ALL. *TR

09/20/2013
Components: POWER TRAIN,ELECTRICAL SYSTEM,ENGINE
Incident Date: 09/20/2013
Crash: No
Fire: No
Vehicle Identification Number: 1FADP3R40DL******
Summary

THIS IS FOR THE FORD FOCUS ELECTRIC. I WAS DRIVING ON A BUSY ROAD GOING APPROX 50 MPH WHEN ALL OF A SUDDEN I LOST POWER AND HAD NO ACCELERATION A MESSAGE CAME ON THE DISPLAY THAT SAID STOP SAFELY NOW IN RED WITH A EXCLAMATION POINT INSIDE A TRIANGLE AT THAT POINT I WAS A HAZARD TO OTHER DRIVERS AS THE VEHICLE WAS SLOWING DOWN AS I WAS TRYING TO MERGE TO THE RIGHT HAND SIDE. I FINALLY WAS ABLE TO STOP AND I TURNED OFF THE VEHICLE. I LET IT SIT FOR A MINUTE AND TRIED TO RESTART AND IT WOULD NOT, I TRIED A SECOND TIME AND IT FINALLY CAME UP READY TO GO. I CONTACTED THE DEALER AND THEY ADVISED ME TO TAKE TO THE SERVICE DEPT IN THE MORNING. THIS WAS A SAFETY HAZARD THAT NEEDS TO BE FIXED. *TR

09/19/2013
Components: POWER TRAIN
Incident Date: 09/18/2013
Crash: No
Fire: No
Vehicle Identification Number: 1FADP3R46DL******
Summary

WHILE DRIVING AT 30 MPH, THE CAR QUIT RUNNING AND DISPLAYED "STOP SAFELY NOW". *TR

09/19/2013
Components: POWER TRAIN,ELECTRICAL SYSTEM,ENGINE
Incident Date: 09/13/2013
Crash: No
Fire: No
Vehicle Identification Number: 1FADP3R40DL******
Summary

THIS IS REGARDING FORD FOCUS ELECTRIC VEHICLE 2013 MODEL. THIS IS THE SECOND TIME IT HAS HAPPENED. WHILE DRIVING IT SUDDENLY BEEPS AND DISPLAYS MESSAGE "STOP SAFELY NOW" AND CAR JUST STALLS AND STOPS RUNNING. QUITE DANGEROUS WHILE DRIVING. IT HAS BEEN TO FORD DEALERSHIP AFTER THE FIRST INCIDENT AND THEY WERE NOT ABLE TO DIAGNOSE THE ISSUE AND AFTER A COUPLE OF WEEKS THAT I GOT BACK THE VEHICLE, IT HAPPENED AGAIN. IT IS AGAIN IN THE SERVICE CENTER OF FORD DEALERSHIP, BUT THEY STILL DO NOT KNOW WHY THIS HAPPENS OR WHAT IS THE FIX. THIS NEEDS TO BE ADDRESSED BY FORD ASAP AS IT IS A HUGE SAFETY ISSUE. *TR

09/16/2013
Components: POWER TRAIN,ELECTRICAL SYSTEM,ENGINE
Incident Date: 08/13/2013
Crash: No
Fire: No
Vehicle Identification Number: 1FADP3R45DL******
Summary

I LEASE TWO FORD FOCUSES; ONE FOR ME AND ONE FOR MY DAUGHTER (UNDER MY WIFE'S OWNERSHIP). THE CAR HAS STALLED ON ME TWICE AND ONCE ON MY DAUGHTER. THE FIRST TIME IT HAPPENED AT SPEED OF 35 MILES PER HOUR IN JUNE 2013 AND THE SECOND TIME AT LESS THAN 2 MILES HOUR IN AUGUST 2013. THE FIRST TIME, IT ASKED ME TO PULL OVER TO THE SIDE AND STALLED. I PULLED OVER AND PARKED THE CAR, LOOKED AT THE WHEELS THINKING THAT IT MAY HAVE HAPPENED DUE TO LOW AIR, HOWEVER, NOTHING. I SHUT DOWN THE CAR AND THEN RESTARTED AFTER TWO MINUTES, IT STARTED JUST FINE. THAT IS UNTIL THE SECOND TIME WHEN IT ACTUALLY HAPPENED AT THE CORNER OF 11TH AND J STREET IN SACRAMENTO, CA. I GOT OUT OF THE CITY GARAGE MADE A RIGHT TURN ON 11TH TO MAKE A LEFT ON J STREET. AT THE LIGHT, IT JUST SHUT DOWN WITH THE WARNING WITHOUT ABILITY TO PULL OVER. I HAD TO WAIVE THE DRIVERS BEHIND ME TO GO AROUND. I COULD NOT DO MUCH. SAME THING, AFTER TWO MINUTES, THE CAR RESTARTED. AT BOTH TIMES, THE CAR WAS FULLY CHARGED. SIMILARLY, THIS HAPPENED TO MY DAUGHTER, WHO FREAKED OUT AND SHE CALLED ME. I TOLD HER IT MAY BE GLITCH AS IT HAD HAPPENED TO ME THE FIRST TIME AROUND. SHE PULLED OVER, PARKED, WAITED FOR TWO MINUTES, RESTARTED AND SO FAR HER CAR IS FINE. WHOM SHOULD I REPORT THIS TO? THE FIRST TIME, IT GAVE ME TIME TO PULL OVER, HOWEVER, THE SECOND TIME, IT JUST SHUT DOWN. I THOUGHT FORD KNEW ABOUT IT THUS DID NOT REPORT. PLEASE HELP ME REPORT THIS. I LOVE THE CAR AS THERE IS NO MORE GAS STATION TRIPS, HOWEVER, IT NEEDS TO BE ADDRESSED. [XXX] INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6). *TR

09/16/2013
Components: POWER TRAIN,ELECTRICAL SYSTEM,ENGINE
Incident Date: 07/25/2013
Crash: No
Fire: No
Vehicle Identification Number: 1FADP3R44DL******
Summary

I WAS COMING BACK FROM SCHOOL TO MY HOUSE. THE ENGINE LIGHT CAME ON ASKING ME TO PULL OVER SAFELY. I DID THAT, THE CAR STALLED. I FREAKED OUT, AND CALLED MY DAD. HE SAID NOT TO WORRY AS IT HAD HAPPENED TO HIM IN HIS FORD FOCUS ELECTRIC TOO. HE ASKED ME TO WAIT FOR TWO MINUTES AND THEN RESTART THE ENGINE. I DID THAT, THE CAR WAS FINE THEN. PLEASE TALK TO MY DAD IF YOU HAVE ANY QUESTIONS. HIS CONTACT INFORMATION IS LISTED BELOW. [XXX] INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6). *TR

09/16/2013
Components: ELECTRICAL SYSTEM
Incident Date: 08/15/2013
Crash: No
Fire: No
Vehicle Identification Number: 1FADP3R44DL******
Summary

CAR STALLED WITH SOME WARNING MESSAGES FOR NO REASON. AFTER COMPLETE TURN-OFF RESTARTED NORMALLY. HAPPENED IN TRAFFIC AND COULD RESULT WITH ACCIDENT. *TR

09/12/2013
Components: FUEL SYSTEM, OTHER,ELECTRICAL SYSTEM
Incident Date: 07/24/2013
Crash: No
Fire: No
Vehicle Identification Number: 1FADP3R4XDL******
Summary

THIS IS A FOCUS ELECTRIC. WHILE STOPPED IN AN INTERSECTION WAITING TO TURN LEFT, THE STOP SAFELY NOW LIGHT ILLUMINATED AND THE CAR SHUT DOWN. I WAS ABLE TO SHIFT INTO NEUTRAL AND GET THE CAR OUT OF THE INTERSECTION. AFTER A FEW CYCLES OF THE START/STOP BUTTON THE CAR STARTED AGAIN AND RESUMED NORMAL OPERATION. *TR

09/11/2013
Components: UNKNOWN OR OTHER
Incident Date: 07/17/2013
Crash: No
Fire: No
Vehicle Identification Number: 1FADP3R48DL******
Summary

1ST INCIDENT: WIFE WAS TRAVELING AT 65 MILES PER HOUR ON ROUTE 30 BYPASS WEST IN DOWNING TOWN WHEN THE CAR STALLED AND GAVE A WARNING TO STOP SAFELY NOW. ALMOST CAUSING AN ACCIDENT MY WIFE PULLED OFF TO THE SIDE OF THE ROAD AND STARTED THE CAR AGAIN THEN DROVE HOME WITH NO ISSUE. 2ND INCIDENT: TODAY 9/11 MY WIFE WAS PULLING OUT OF HER DRIVEWAY FOR WORK AND THE CALL STALLED WITH THE MESSAGE TO STOP SAFELY NOW. SHE RE-STARTED THE CAR WITH NO INCIDENT AND CONTINUED TO DRIVE TO WORK. *TR

09/11/2013
Components: POWER TRAIN
Incident Date: 08/27/2013
Crash: No
Fire: No
Vehicle Identification Number: 1FADP3K25DL******
Summary

- WHILE IN DRIVE AND MOVING FORWARD AT 55 MPH THE TRANSMISSION DISENGAGED AND NO POWER WAS TRANSMITTED TO THE WHEELS OF THE VEHICLE FOR ABOUT 2 SECONDS IN HEAVY TRAFFIC. THIS ALSO HAPPENED AT 15 MPH GOING AROUND A TURN FOR 4 SECONDS BEFORE POWER TO THE WHEELS RESUMED. DURING THESE TWO OCCURRENCES THE ENGINE WAS STILL RUNNING AND BEHAVING AS IF THE CAR WAS IN NEUTRAL. - AFTER BACKING OUT OF A PARKING SPOT I PUT THE CAR IN DRIVE AND IT MOVED FORWARD AS EXPECTED ABOUT 2 FEET AND THEN THE TRANSMISSION DISENGAGED AND THE VEHICLE BEGAN ROLLING BACKWARDS. THE TRANSMISSIONS WOULD NOT ENGAGE UNTIL 4 ATTEMPTS OF PUTTING THE VEHICLE IN PARK AND STOPPING AND RESTARTING THE VEHICLE. - ON SEVERAL OCCASIONS THE TRANSMISSION WOULD RAPIDLY SHIFT UP AND DOWN WHILE MOVING FORWARD BETWEEN 5 AND 40 MILES PER HOUR. BY RAPIDLY, I MEAN IT WAS SHIFTING IN AND OUT OF GEARS AT A RATE OF ABOUT 4 SHIFTS PER SECOND. THIS RESULTED IN ERRATIC SPEED AT CONGESTED INTERSECTIONS AS WELL AS IN HEAVY TRAFFIC ON THE HIGHWAY AND REGULAR ROADS. - ON 2 OCCASIONS THE VEHICLE FAILED TO START AT ALL. THIS IS MOST LIKELY RELATED TO THE BEFORE MENTIONED ISSUES BECAUSE THE CAR WAS CONFUSED AND THOUGHT IT WAS IN GEAR. - SHIFTING FROM 1ST TO 2ND GEAR WOULD CAUSE THE CAR TO LAG AND THEN LURCH. - 1ST GEAR WAS MUSHY WHEN TAKING OFF THEN WOULD SUDDENLY LURCH. THESE ARE SERIOUS SAFETY CONCERNS. THE DEALERSHIP FOUND FLUID ON THE CLUTCH PADS AND MOST LIKELY ALSO CAUSED DAMAGE TO THE SENSORS IN THE CLUTCH ASSEMBLY. FULL CLUTCH ASSEMBLY AND SHAFT SEAL REPLACEMENT IS BEING PERFORMED BY DEALER. VEHICLE IS ONLY 4 MONTHS OLD WITH ABOUT 4K MILES. *TR

09/10/2013
Components: POWER TRAIN
Incident Date: 09/09/2013
Crash: No
Fire: No
Vehicle Identification Number: 1FADP3R45DL******
Summary

I WAS APPROACHING AN INTERSECTION AT APPROXIMATELY 15MPH AND NOTICED THE STOP SAFELY NOW ICON ALERTING ON THE DASH. I WAS ABLE TO SAFELY STOP THE VEHICLE. WHEN I WENT TO PROCEED THROUGH THE INTERSECTION THE CAR WAS STALLED WITH THE STOP SAFELY NOW LIGHT STILL ILLUMINATED. I TRIED TO RESTART THE VEHICLE BUT IT WOULD NOT ACTIVATE. I EXITED THE VEHICLE FOR FEAR OF BEING REAR-ENDED. AFTER 5 MINUTES I ATTEMPTED THE IGNITION AGAIN AND WAS ABLE TO DRIVE AWAY. THE CAR IS NOW AT DEALER. *TR

09/09/2013
Components: POWER TRAIN,ENGINE
Incident Date: 11/06/2012
Crash: No
Fire: No
Vehicle Identification Number: 1FADP3F22DL******
Summary

TRIED TO TELL DEALERSHIP ABOUT STUTTERING OF CAR WHEN IT IS SHIFTING, RESPONSE WAS NOT ENOUGH MILES ON IT, NOTHING WAS CHECKED OUT. ALSO CALLED DEALERSHIP AGAIN ABOUT THE STUTTERING, HAD THE FEELING THEY THOUGHT I WAS CRAZY. OIL CHANGE AT 5000 MILES, WAS ASKED ABOUT HOW I LIKED THE NEW STANDARD AUTOMATIC TRANSMISSION, WAS NOT IMPRESSED, WAS TAKEN OUT ON THE ROAD, HAD A LOUD SCREECH IN THE FRONT OF THE CAR ON THE HIGHWAY, WAS TOLD SOMETIMES A SOMETHING GETS LOOSE AND AIR GETS UNDER IT AND IT SCREECHES**.2ND OIL CHANGE, HAD ENOUGH OF THE RUN AROUND, MADE SOME NOISE AND GOT THE CAR CHECKED OUT ON A COMPUTER, LOW AND BEHOLD, THEY FOUND A BAD CLUTCH, THEY ARE REPLACING IT AT NO COST TO ME, PROBLEM IS I DON'T WANT THIS CAR ANYMORE, I FEEL VERY UNSAFE DRIVING THIS CAR, & I FEEL IT IS A " LARGE RED LEMON "& I WANT IT REPLACED WITH A GOOD DEPENDABLE NEW CAR, I DON'T HAVE TO BE AFRAID TO DRIVE. THANK YOU, WOULD LIKE TO THINK THIS WOULD HELP MY CAUSE. *TR

09/08/2013
Components: VEHICLE SPEED CONTROL
Incident Date: 08/08/2013
Crash: No
Fire: No
Vehicle Identification Number: 1FADP3R41DL******
Summary

I BRAKED TO A STOP AT A BUSY ENTRANCE TO A TRAFFIC ROTARY. TRAFFIC STARTED UP AND THE CAR WOULDN'T RESPOND TO ACCELERATOR. I SAW A STOP SAFELY NOW MESSAGE ON THE LEFT HAND DIGITAL DISPLAY. CAR WOULDN'T MOVE OR START AGAIN. HAD TO PUSH CAR OUT OF BUMPER-TO-BUMPER TRAFFIC. STATE OF CHARGE WAS GOOD FOR THE TRIP. PROBLEM WAS NOT EXPLAINED BY DISPLAY. OUTDOOR AMBIENT TEMPERATURE WAS MILD. CAR WAS FLAT-BEDDED TO MY FORD DEALER, WHERE IT STILL SITS TODAY. THIS COULD HAVE BEEN MUCH MORE SERIOUS IF IT HAPPENED ON A HIGHWAY, AND I HAD BEEN SURROUNDED WITH TRAFFIC BESIDE ME INSTEAD OF ONLY BEHIND AND IN FRONT.

09/06/2013
Components: POWER TRAIN
Incident Date: 08/13/2013
Crash: No
Fire: No
Summary

TL* THE CONTACT OWNS A 2013 FORD FOCUS. THE CONTACT STATED THAT WHILE DRIVING AT VARIOUS SPEEDS, THE VEHICLE HESITATED TO SHIFT GEARS AND SHOOK. THE VEHICLE WAS TAKEN TO THE DEALER FOR DIAGNOSIS WHERE IT WAS STATED THAT THE CLUTCH NEEDED TO BE REPAIRED. THE VEHICLE WAS REPAIRED AND THE MANUFACTURER WAS NOT NOTIFIED. THE VIN WAS NOT AVAILABLE. THE APPROXIMATE FAILURE MILEAGE WAS 1,000.

09/05/2013
Components: POWER TRAIN
Incident Date: 10/05/2012
Crash: No
Fire: No
Vehicle Identification Number: 1FADP3K27DL******
Summary

VEHICLE STUTTERS AND GRINDS WHEN SHIFTING GEARS. IT IS AN AUTOMATIC TRANSMISSION, BUT IT DOESN'T SEEM TO SHIFT SOON ENOUGH AND FREQUENTLY WILL LOSE POWER TO THE POINT OF ALMOST STALLING OUT. IT IS VERY DANGEROUS TO PULL OUT IN HEAVY TRAFFIC, SO I HAVE TO MAKE SURE THERE IS PLENTY OF ROOM IN CASE IT TAKES A COUPLE SECONDS FOR IT TO GET MOVING AGAIN. IT ALSO ROLLS BACKWARDS ON HILLS AND EVERY ONCE IN A WHILE KEEPS RUNNING FOR A COUPLE OF SECONDS AFTER I'VE TURNED THE CAR OFF AND REMOVED THE KEY. *JB

09/05/2013
Components: ENGINE
Incident Date: 08/27/2013
Crash: No
Fire: No
Vehicle Identification Number: 1FADP3R48DL******
Summary

I HAVE A FORD FOCUS EV 2013. TWICE THE CAR HAS SHUT DOWN WHILE DRIVING AND THE MESSAGE APPEARS ASKING YOU TO PULL OVER AND STOP. THIS IS POTENTIALLY VERY DANGEROUS. FURTHER, THE SYNC SOFTWARE DOES NOT WORK PROPERLY. THE GPS SHOWS WRONG LOCATION, INCLUDING THAT THE CAR IS AT THE MICHIGAN ASSEMBLY PLANT, CLOCK SHOWS WRONG TIME, PHONE DOES NOT CONNECT OR WILL NOT DISCONNECT AND THE REAR CAMERA PICTURE SHOWS WHILE DRIVING FORWARD. *JB

09/04/2013
Components: POWER TRAIN,ENGINE
Incident Date: 02/11/2013
Crash: No
Fire: No
Vehicle Identification Number: 1FADP3J25DL******
Summary

VEHICLE GRINDS GEARS FREQUENTLY. FROM 1ST TO 2ND GEAR VEHICLE WILL SHAKE, LOOSE POWER AND ALMOST STALL BEFORE ENGINE REGAINS POWER AND SHIFTS TO GO FORWARD. TAKEN TO FORD 4 TIMES. THEY SAY IT IS NORMAL AND JUST NEEDS TO BE BROKEN IN. AT ONE VISIT, THEY GAVE ME A 2 PAGE HANDOUT ON HOW DUAL CLUTCH ENGINE WORKS, AS IF THAT JUSTIFIES THE PERFORMANCE. THEY FINALLY REPLACED CLUTCH WHICH HELPED FOR A COUPLE OF DAYS BEFORE ORIGINAL PROBLEMS RETURNED. NOW, ON A GOOD DAY, THE CAR JUST GRINDS IN 3RD GEAR. MEANWHILE, FORD DOES NOTHING, SAYS THERE IS NO PROBLEM. *JB

09/03/2013
Components: POWER TRAIN,ELECTRICAL SYSTEM
Incident Date: 05/13/2002
Crash: No
Fire: No
Vehicle Identification Number: 1FADP3J28DL******
Summary

THE CAR HAS LOCKED ME OUT THREE TIMES WHEN I HAD THE KEYS IN MY POCKET THE ELECTRICAL WENT OUT THE CAR STALLED AND I HAD TO CALL FOR HELP AND THE BLUE TOOTH WAS OUT. I GOT OUT OF THE CAR AND CALLED THE DEALER 25 MILES AWAY . I GOT THE CAR STARTED AND DROVE TO DEALER AND THEY PUT A NEW SD CARD IN THE CONSOLE, SAYING THE WRONG CARD WAS BEING USED. NOW, THE TRANSMISSION SHUDDERS AND I TOOK IT TO THE DEALER FOR A TEST DRIVE AND THEY SAID THE TIRES ARE OUT OF BALANCE AND NEVER BALANCED AT THE FACTORY. THE CAR LOOSES POWER ON STEEP HILLS AND SOME TIMES ROLLS BACK ON HILLS. THE DEALER SAYS THE TRANSMISSION WILL MEMORIZE MY DRIVING HABITS . THE TRANSMISSION TWO MONTHS LATER STILL SHUDDERS UNTIL IT WARMS UP AND HESITATES TO SHIFT T TIMES AND I FEEL THE NEED TO USE THE THROTTLE IN BETWEEN SHIFTS. THE TRANSMISSION WILL CLUNK EVERY NOW AND THE AS THE GEARS ARE OUT OF SYNC NOW, THIS CAR HAS A MIND OF ITS OWN AND SEEMS TO TRY AND CORRECT ITSELF ELECTRONICALLY. THE TRANSMISSION FEELS LIKE IT'S GOING TO LOOSE ONE OR BOTH OF ITS CLUTCHES AT ANYTIME. THE CAR IS AN ACCIDENT WAITING TO HAPPEN . AN EXAMPLE THE CAR DOWN SHIFTED ON ME AND A CAR BEHIND ME ALMOST HIT ME. THE DEALER KNOWS THERE IS A PROBLEM, BUT TELLS THE SAME STORY. THAT'S HOW A DCT IS. FORD NEEDS TO HELP THE DEALERS AND STEP UP. THE GOVERNMENT OUGHT GET AFTER FORD. THE CAR IS UNSAFE, UNRELIABLE AND NEEDS A RECALL. THE CAR HAS 3600 MILES ON IT AND RUNS LIKE 1936 FORD MANUAL SHIFT. WHAT A WASTE OF 25K, NO MORE AMERICAN CARS FOR ME. *JB

08/29/2013
Components: SEAT BELTS
Incident Date: 08/01/2013
Crash: No
Fire: No
Vehicle Identification Number: 1FADP3R43DL******
Summary

MY FIVE YEAR OLD SON WAS SITTING IN THE PASSENGER REAR OF THE FORD FOCUS EV (2013) IN A BOOSTER SEAT (BOTTOM ONLY, NO BACK). HE MANAGED TO WRAP THE SEAT BELT AROUND HIS TORSO. WHEN MY WIFE ARRIVED HOME AND PARKED, MY SON UNHOOKED THE SEAT BELT, BUT THE BELT HAD LOCKED AND WOULD NOT RELEASE. THE BELT WAS VERY TIGHT AGAINST MY SONS CHEST. WE TRIED TO WIGGLE HIM OUT AND TO RELEASE THE TENSION ON THE BELT, BUT WITH EACH TRY THE BELT TIGHTEN MORE. HE BECAME VERY SCARED AND WE CUT THE SEAT BELT.

08/29/2013
Components: POWER TRAIN
Incident Date: 08/26/2013
Crash: No
Fire: No
Vehicle Identification Number: 1FADP3N20DL******
Summary

THIS VEHICLE SHUTTERS, JERKS AT EACH STOP. IT FEELS LIKE IT GETS NO POWER WHEN PRESSING ON THE GAS PEDAL. SOMETIMES ITS LIGHT SHUTTERING/JERKING, OTHER TIMES ITS VIOLENT SHUTTERING AND JERKING TO THE POINT WHERE IT JERKS SO BAD THE CAR SHUTS OFF. WE HAVE BEEN TO THE DEALER AND THEY KEEP TELLING US ITS A "GREEN CLUTCH" AND JUST KEEP DRIVING IT TO GET IT BROKEN IN. WE DO NOT SEE AN IMPROVEMENT OVER AFTER A WEEK OF DAILY DRIVING. WE HAVE VISITED MANY SITES AND REALIZE THERE ARE ALOT OF PEOPLE WHO PURCHASED A 2012,2013 FORD FOCUS HAVING THIS SAME PROBLEM. *TT

08/28/2013
Components: ELECTRICAL SYSTEM
Incident Date: 08/24/2013
Crash: No
Fire: No
Vehicle Identification Number: 1FADP3R45DL******
Summary

TL* THE CONTACT OWNS A 2013 FORD FOCUS. THE CONTACT STATED THAT WHILE AT A STOP, THE VEHICLE STALLED AND THE STOP SAFELY WARNING LIGHT ILLUMINATED. THE CONTACT MENTIONED THAT THE VEHICLE FAILED TO RESTART. THE VEHICLE WAS TOWED TO A DEALER WHERE THE FAILURE WAS UNABLE TO BE REPLICATED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE VEHICLE WAS NOT REPAIRED. THE APPROXIMATE FAILURE AND CURRENT MILEAGE WAS 1,900.

08/28/2013
Components: ENGINE
Incident Date: 08/25/2013
Crash: No
Fire: No
Vehicle Identification Number: 1FADP3F20DL******
Summary

I WENT AND TRADED IN MY MUSTANG FOR SOMETHING WITH BETTER GAS MILEAGE WHICH ENDED UP BEING A 2013 FORD FOCUS (MANUAL AUTOMATIC TRANSMISSION). THE FIRST ONE I GOT WAS IN THE SHOP 4 TIMES FOR GRINDING NOISES WHEN IT TRIED TO SHIFT INTO GEAR. THE FIRST TIME THEY BARELY HAD IT A DAY AND TOLD ME THERE WAS NOTHING WRONG WITH IT. THE SECOND THROUGH THE REST OF THE TIMES I HAD IT OUT THERE THEY JUST REBOOTED THE COMPUTER AND SAID IT IS FINE AND WILL BE FINE. NOT EVEN TWO DAYS LATER I WAS ON THE SIDE OF THE ROAD AND COULD GET THE CAR TO MOVE. I BARELY MADE 3 PAYMENTS ON THAT CAR. I KEPT TELLING THEM THIS WAS A LEMON AND THEY WOULDN'T TAKE IT BACK. WHEN I TOOK IT BACK TO THE DEALERSHIP THE LADY I TALKED TO SAID "WELL MY SONS FOCUS HASN'T BEEN GIVING HIM ANY TROUBLE. THAT MADE ME REALLY PISSY. I TOLD THE LADY I DIDN'T CARE ABOUT HER SONS CAR YOU SHOULD FIX MINE. I WENT TO ANOTHER DEALERSHIP TO SEE IF THEY HAD ANOTHER FOCUS THAT DIDN'T HAVE THE "MANUAL AUTOMATIC TRANSMISSION" AND THEY DID SO I GOT THAT ONE INSTEAD OF THE PIECE OF CRAP I HAD. NOW I HAVE NOT EVEN MADE A SINGLE PAYMENT ON THIS NEW CAR AND IT IS DOING THE SAME THING AGAIN. THEY KEEP TELLING ME THIS IS NORMAL. I WILL NEVER PURCHASE ANOTHER FOCUS OR FORD AGAIN. I DON'T CARE WHAT KIND OF FORD IT IS. *TT

08/28/2013
Components: ELECTRICAL SYSTEM,ENGINE
Incident Date: 08/28/2013
Crash: No
Fire: No
Vehicle Identification Number: 1FADP3R49DL******
Summary

MY DAUGHTER WAS DRIVING OUR NEW 2013 FORD FOCUS ELECTRIC HOME FROM SCHOOL AT APPROXIMATELY 35MPH WHEN THE "STOP SAFELY NOW" MESSAGE APPEARED ON THE INSTRUMENT PANEL. SHE STARTED TO PULL OVER TO THE SIDE OF THE ROAD BUT BEFORE SHE COULD GET SAFELY TO THE CURB, THE CAR SHUT DOWN. SHE WAS UNABLE TO GET THE CAR STARTED AND WE HAD TO HAVE IT TOWED TO A FORD DEALER. AFTER READING ABOUT THIS 'STOP SAFELY NOW" WARNING ONLINE IT SEEMS TO BE A COMMON PROBLEM. I UNDERSTAND THAT CARS BREAK DOWN BUT COMPLETELY DISABLING THE CAR IN THIS WAY COULD LEAD TO A SERIOUS CRASH. *TT

08/27/2013
Components: FUEL/PROPULSION SYSTEM
Incident Date: 08/06/2013
Crash: No
Fire: No
Vehicle Identification Number: 1FADP3F24DL******
Summary

LUCKILY NO ONE WAS INJURED - AS I WAS DRIVING THE HIGHWAY TO GO HOME, THE CARS MOTOR SUDDENLY SHUT OFF, AFTER BARELY MAKING IT TO THE SHOULDER (INCHES FROM TRAFFIC) I LOOKED AT THE ESTIMATED MILES TO EMPTY, WHICH STATED 17 MILES TO EMPTY - YET I WAS OUT OF FUEL. SEEMS FORD FOCUS HAS A INCORRECT READING ON THE FUEL ECONOMY/AND OR ESTIMATED PORTION THAT COULD BE POTENTIALLY DANGEROUS. (I TOOK A PHOTO OF THE DASH READOUTS AS WELL). *TR

08/25/2013
Components: POWER TRAIN
Incident Date: 08/24/2013
Crash: No
Fire: No
Vehicle Identification Number: 1FADP3R45DL******
Summary

AS I WAS COMING TO A STOP AT A LIGHT, AN ALERT CAME ON INSTRUCTING ME TO "STOP SAFELY NOW!" AND THE POWER TRAIN LOST ALL POWER. *TR

08/24/2013
Components: POWER TRAIN
Incident Date: 08/23/2013
Crash: No
Fire: No
Vehicle Identification Number: 1FADP3R4XDL******
Summary

STOP SAFELY NOW (SSN) CAME ON WHILE I WAS DRIVING 45 MPH. THIS CAUSED POWER TO BE CUT AND WOULD NOT ALLOW ANY FURTHER DRIVING OF THE CAR, WHICH ONLY ALLOWED FOR COASTING TO A STOP WHILE IN TRAFFIC. *TR

08/23/2013
Components: POWER TRAIN,ELECTRICAL SYSTEM
Incident Date: 08/22/2013
Crash: No
Fire: No
Vehicle Identification Number: 1FADP3R42DL******
Summary

THIS IS AN ELECTRIC VEHICLE. WHILE APPROACHING AN INTERSECTION, THE "STOP SAFELY NOW" LIGHT CAME ON. I ATTEMPTED TO ACCELERATE TO MAKE IT THROUGH THE INTERSECTION, BUT REALIZED I HAD NO POWER. I COASTED TO A STOP AT THE CURB. THERE WAS A HAZARD SYMBOL DISPLAYED, BUT I COULD NOT BRING UP ANY OTHER INFORMATION TO GIVE A CLUE WHAT MIGHT BE BEHIND THE PROBLEM. I NOTED THE GREEN VEHICLE SYMBOL LIGHT WAS OFF, INDICATING POWER IS NOT AVAILABLE TO THE DRIVE TRAIN. I TRIED DOING DIFFERENT THINGS TO RESTART THE CAR, BUT ALL ATTEMPTS FAILED. THE CAR WAS TOWED TO A FORD SERVICE CENTER. AFTER THE CAR WAS ROLLED BACKWARDS OFF THE TOW-TRUCK FLATBED, I TRIED ONCE AGAIN TO START THE CAR. IT STARTED RIGHT UP, AS IF NOTHING HAD BEEN WRONG. *TR

08/23/2013
Components: STEERING
Incident Date: 07/29/2013
Crash: No
Fire: No
Vehicle Identification Number: 1FADP3N2XDL******
Summary

STEERING INTERMITTENTLY GETS 'STICKY' IN CENTER POSITION AT FREEWAY SPEEDS. THE VEHICLE TRACKS REASONABLY WELL BUT AS IT DRIFTS SLIGHTLY IN THE LANE IT IS NORMAL TO MAKE SMALL CORRECTIONS. IN EVERY VEHICLE I HAVE EVER OWNED BEFORE THIS REQUIRES NO EFFORT OR THOUGHT. IN THIS ONE IT TAKES CONCENTRATION TO AVOID LOOKING LIKE I'M DRIVING UNDER THE INFLUENCE. IN OTHER WORDS, IT RESISTS NORMAL MICRO-CORRECTIONS AND TENDS TO TWITCH AND OVER-CORRECT WHEN IT FINALLY RESPONDS TO THE STEERING ADJUSTMENT. THAT RESULTS IN MY VEHICLE MOVING A FOOT INSTEAD OF AN INCH WHICH IS NOT A LOT OF FUN AT FREEWAY SPEEDS AND IS POTENTIALLY DANGEROUS. MY RESEARCH SUGGESTS THAT THIS IS A PROGRAMMING ISSUE WITH THE ELECTRICALLY ASSISTED STEERING. NHTSA: PLEASE ADDRESS THIS WITH A RECALL BEFORE SOMEONE GETS HURT OR KILLED. *TR

08/22/2013
Components: ELECTRICAL SYSTEM
Incident Date: 07/29/2013
Crash: No
Fire: No
Vehicle Identification Number: 1FADP3R45DL******
Summary

TL* THE CONTACT OWNS A 2013 FORD FOCUS. THE CONTACT STATED THAT WHILE STOPPED AT A STOP SIGN THE VEHICLE STALLED. THE CONTACT STATED HE WAS ABLE TO RESTART THE VEHICLE AFTER WAITING APPROXIMATELY THIRTY MINUTES. THE FAILURE RECURRED. THE VEHICLE WAS TAKEN TO THE DEALER FOR DIAGNOSIS. THE TECHNICIAN WAS UNABLE TO DIAGNOSE THE FAILURE. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE VEHICLE WAS AWAITING INSPECTION FROM A FORD ENGINEER. THE APPROXIMATE FAILURE MILEAGE WAS 889. *TR

08/22/2013
Components: STEERING
Incident Date: 08/06/2013
Crash: Yes
Fire: No
Summary

TL* THE CONTACT OWNS A 2013 FORD FOCUS. THE CONTACT STATED THAT WHILE DRIVING 35 MPH, THE FRONT TIE ROD FAILED AND CAUSED THE CONTACT TO LOSE CONTROL OF THE VEHICLE. THE CONTACT CRASHED INTO A PARKED VEHICLE AND THE FRONT PASSENGER'S FRONT WHEEL SEPARATED FROM THE CONTACT'S VEHICLE, CAUSING THE FRONT END OF THE FRAME TO DROP TO THE GROUND. THE CONTACT SUFFERED INJURIES TO THE BACK AND A POLICE REPORT WAS FILED. THE VEHICLE WAS TOWED TO THE DEALER BUT A DIAGNOSTIC WAS NOT PERFORMED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE VIN WAS NOT AVAILABLE. THE APPROXIMATE FAILURE AND CURRENT MILEAGE WAS 1,200.

08/22/2013
Components: POWER TRAIN
Incident Date: 04/11/2013
Crash: No
Fire: No
Vehicle Identification Number: 1FADP3F22DL******
Summary

TL* THE CONTACT OWNS A 2013 FORD FOCUS. THE CONTACT STATED THAT THE TRANSMISSION FAILED. THE VEHICLE ROLLED BACKWARD WHILE THE CONTACT WAS DRIVING UPHILL. THE VEHICLE ALSO JERKED WHEN SHIFTED FROM FIRST TO SECOND GEAR AND WOULD LOSE ACCELERATION POWER WHEN DRIVING IN TRAFFIC. THE VEHICLE WAS TAKEN TO THE DEALER NUMEROUS TIMES FOR THE FAILURE. THE DEALER TEST DROVE THE VEHICLE AND WAS ABLE TO DUPLICATE THE LOSS OF ACCELERATION POWER ONLY. THE TRANSMISSION COMPUTER WAS REPROGRAMMED; HOWEVER THE FAILURE WAS NOT CORRECTED AND THE DEALER ADVISED THE CONTACT THAT THE TRANSMISSION WAS OPERATING AT NORMALLY. THE FAILURE MILEAGE WAS 3,000 AND THE CURRENT MILEAGE WAS 10,202.

08/21/2013
Components: POWER TRAIN,ELECTRICAL SYSTEM,ELECTRONIC STABILITY CONTROL
Incident Date: 08/20/2013
Crash: No
Fire: No
Vehicle Identification Number: 1FADP3R41DL******
Summary

THIS IS ACTUALLY THE 3RD TIME IN A MONTH THIS OCCURRED. THE "STOP SAFELY NOW" WARNING COMES UP. 1ST TIME ON 7/29, I WAS ABLE TO SAFELY PULL INTO A PARKING LOT. THE CAR WOULD NOT RESTART, AND THE WRENCH SYMBOL DISPLAYED. TURNED OFF AND TRIED AGAIN 5 MINUTES LATER, AND THE CAR WORKED FINE. THE NEXT DAY, THE CAR GAVE NO NOTICE AS I MOVED TO ACCELERATE AT A GREEN LIGHT. A CLUNK, AND NO POWER, AND THE "STOP SAFELY" NOW WARNED OCCURRED AT THE SAME TIME. I TURNED THE HAZARD LIGHTS ON, A PEDESTRIAN ASSISTED ME IN PUSHING THE CAR OUT OF THE TRAFFIC. IT RESTARTED 5 MINUTES LATER, I DROVE IT STRAIGHT TO THE FORD DEALERSHIP. THEY REPLACED THE COMPUTER DID THE SOFTWARE UPDATE. AFTER WAITING OVER 2 WEEKS FOR THE CAR, THE "STOP SAFELY NOW" OCCURRED AGAIN 5 DAYS AFTER BEING RELEASED FROM THE DEALERSHIP. THIS TIME, I WAS ABLE TO SAFELY PULL OVER. I TOOK IT BACK TO THE DEALERSHIP, AND DO NOT KNOW HOW LONG IT WILL TO TAKE TO FIX THE ISSUE. I NO LONGER FEEL SAFE DRIVING THIS CAR, KNOWING THE POWER CAN BE DISABLED ANYWHERE AT ANY TIME. I HOPE FORD TAKES THESE ISSUES SERIOUSLY. *TR

08/20/2013
Components: POWER TRAIN
Incident Date: 04/15/2013
Crash: No
Fire: No
Vehicle Identification Number: 1FADP3K29DL******
Summary

THE 2013 FORD FOCUS HAS A DUAL CLUTCH AUTOMATIC TRANSMISSION WHICH IS A DESIGN DEFECT. THE VEHICLE STALLS, BUCKS, JERKS AND ROLLS BACKWARDS ON INCLINES. HAD I KNOWN THESE ABOUT ALL OF THE COMPLAINTS SURROUNDING THIS VEHICLE, I NEVER WOULD HAVE PURCHASED IT. THE VEHICLE IS ONLY 5 MONTHS OLD AND NEEDS THE CLUTCHES TO BE REPLACED. THIS TRANSMISSION IS A SAFETY HAZARD AND FALLS WELL SHORT OF PERFORMANCE EXPECTATIONS FOR AN ALLEGED AUTOMATIC TRANSMISSION. *TR

08/17/2013
Components: POWER TRAIN
Incident Date: 05/01/2013
Crash: No
Fire: No
Vehicle Identification Number: 1FADP3K24DL******
Summary

WAS TOLD BY DEALER TRANSMISSION WAS NORMAL IF IT JERKS HARD AND GRINDS AND KNOCKS,DEALER WAS CHECKING TRANSMISSION THE WHOLE TIME. TRANSMISSION HAD A SEAL LEAK( DEALER STATED YOU CAN RUN THOSE TRANSMISSION WITHOUT FLUID), DEALER FIXED SO THEY SAY, DEALER LEFT RATCHET THE SIZE OF MY FOREARM ON TRANSMISSION WHEN I PULLED AWAY FROM DEALER I THOUGHT TRANSMISSION HAD FELL OUT. DEALER COULD HAVE BEEN BOUGHT FOR A DOLLAR. DEALER PLACED DYE IN TRANSMISSION OFFERED FREE OIL CHANGES NO THANK YOU I REPLIED. THREE DAYS LATER BACK IN SHOP TRANSMISSION STILL BAD ALONG WITH A BAD MISS. NOW THE CLUTCH PLATE IS BAD. GOT CAR BACK DROVE THREE MORE DAYS, CAR SHAKING WAS TOLD CANT DO ANYTHING ABOUT THAT( DIDN'T DO THE HARD SHAKING UNTIL THEY MESSED WITH TRANSMISSION), TRANSMISSION STILL ISN'T RIGHT IN LOW GEARS HARD SHIFTING AND GRINDS . TOOK CAR BACK TO DEALER REFUSED SERVICE I WAS TOLD TO TAKE CAR SOMEWHERE ELSE THAT NOTHING WAS WRONG WITH. WE FEEL ALL THE TRANSMISSION FLUID LEAKED OUT CAUSING ALL THIS. THIS CAR WAS TAKING IN TO DEALER AFTER I CAME OFF A EXIT ALL WAS CLEAR TRANSMISSION WOULD NOT IN SHIFT IN GEAR TO GO ALL TO SOON A SEMI-TRUCK WAS ON ME IF HE HAD NOT HAD ROOM TO GET OVER IT WOULD HAVE BEEN FATALLY. THAT'S NOT A NEW NORMAL TRANSMISSION . I HAVE FILED A LEMON LAW SUIT. FORD NOTIFIED MADE ALL THE EXCUSES THAT EVERYONE ELSE HAS BEEN TOLD, CAR WILL GET BETTER THE MORE YOU DRIVE IT, PARTS ON BACKORDER, THAT'S THE WAY IT IS, CAR HAS TO LEARN YOUR DRIVING HABITS. ALL THE SAME STUFF. *TR

08/12/2013
Components: POWER TRAIN
Incident Date: 07/13/2013
Crash: No
Fire: No
Vehicle Identification Number: 1FADP3K29DL******
Summary

TL* THE CONTACT OWNS A 2013 FORD FOCUS SE. THE CONTACT STATED THAT WHILE DRIVING APPROXIMATELY 10 MPH, THE VEHICLE BEGAN TO JERK WITH AN ACCOMPANYING RATTLE. THE VEHICLE WAS TAKEN TO AN AUTHORIZED DEALER, WHO REPROGRAMMED THE PCM AND THE TCM. THE CLUTCH ASSEMBLY WAS REPLACED ON A SEPARATE VISIT. AFTER THE REPAIRS WERE PERFORMED THE TRANSMISSION FAILED TO SHIFT CORRECTLY FROM FIRST TO SECOND GEAR. THE JERKING BECAME PROGRESSIVELY WORSE WHENEVER THE CONTACT WAS DRIVING AT LOW SPEEDS. THE VEHICLE WAS NOT REPAIRED FOR THE MOST RECENT FAILURE. THE MANUFACTURER WAS NOTIFIED OF THE PROBLEM. THE APPROXIMATE FAILURE MILEAGE WAS 17,042.

08/12/2013
Components: VISIBILITY
Incident Date: 08/12/2013
Crash: No
Fire: No
Vehicle Identification Number: 1FADP3L90DL******
Summary

TL* THE CONTACT OWNS A 2013 FORD FOCUS. THE CONTACT STATED THAT WHILE DRIVING 35 MPH, THE SUNROOF EXPLODED AND SEPARATED FROM THE VEHICLE. THE VEHICLE WAS TAKEN TO THE DEALER FOR DIAGNOSIS BUT THEY WERE UNABLE TO DUPLICATE THE PROBLEM. THE MANUFACTURER WAS NOTIFIED. THE APPROXIMATE FAILURE MILEAGE WAS 1,400.

08/12/2013
Components: POWER TRAIN,ELECTRICAL SYSTEM
Incident Date: 08/12/2013
Crash: No
Fire: No
Vehicle Identification Number: 1FADP3R43DL******
Summary

THIS APPLIES TO THE FORD FOCUS ELECTRIC. I WAS BACKING OUT OF MY DRIVEWAY WHEN I HEARD A LOAD CLUNK. I INSTANTLY FELT THE POWER STEERING FAIL AND THE MOTOR CEASE FUNCTION (LOST ALL POWER RENDERING ME IMMOBOLIZED IN THE MIDDLE OF THE STREET). THE DASH DISPLAYED THE WARINING "STOP SAFELY NOW". THIS INDICATES AN ELECTRICAL FAULT. NOTE THE BATTERY HAD A FULL CHARGE. THE SYMPTOM PERSISTED.AS I WAS ABLE TO DRIVE A FEW BLOCKS WITH THE SAME BEHAVIOUR. I WAS ABLE TO DRIVE THE CAR BACK TO MY HOUSE AND CALLED ROADSIDE ASSISTANCE. I WAS LUCKY I WAS NOT ON THE FREEWAY WHEN THIS HAPPENDED. *TR

08/10/2013
Components: ELECTRICAL SYSTEM,EXTERIOR LIGHTING,UNKNOWN OR OTHER
Incident Date: 10/31/2012
Crash: No
Fire: No
Vehicle Identification Number: 1FADP3K23DL******
Summary

WHEN YOU TURN ON THE HEADLIGHTS OR IF YOU TURN ON THE FRONT WINDSHIELD WIPERS, THE INSTRUMENT CLUSTER GAUGES, GET "VERY DIM". WHEN THE HEAD LIGHTS ARE TURNED TO OFF, ALL OF THE GAGE LIGHTS GET BRIGHTER. THIS MAKES IT VERY DIFFICULT TO DRIVE AND SEE THE SPEEDOMETER DURING THE DAYTIME. I WOULD LIKE TO DRIVE WITH MY RUNNING LIGHTS "ON" DURING OUR TRAVELS IN THE DAYTIME. BUT THE GAUGES GET TO DIM TO READ IN THE DAYLIGHT, SO WE TRAVEL WITH OUR RUNNING LIGHTS IN THE "OFF" POSITION. OUR LOCAL FORD DEALER SAYS THAT IS THE WAY THEY ARE DESIGNED AT THE PRESENT TIME. THE LOCAL DEALER DOES NOT HAVE A "FIX".... THIS IS A SAFETY ISSUE FOR ME AND MY WIFE. *TR

08/08/2013
Components: ELECTRICAL SYSTEM,SERVICE BRAKES, ELECTRIC
Incident Date: 08/08/2013
Crash: No
Fire: No
Vehicle Identification Number: 1FADP3R44DL******
Summary

WHILE DRIVING AN ALERT COMES ON STATING "STOP SAFELY NOW", THEN THE VEHICLE STARTS TO LOSE POWER, GIVING THE DRIVER LITTLE TIME TO PULL OVER. IF YOU ARE IN THE FAR LEFT LANE, IT COULD BE A REALLY DANGEROUS SITUATION. I'VE TAKEN IT TO THE SHOP ONCE BEFORE. THIS IS THE SECOND TIME IT HAPPENED AND IT IS BECOMING AN ISSUE OF CONCERN. FROM THE INTERNET SEARCHES ON FORD FOCUS ELECTRIC STOP SAFELY NOW IT APPEARS TO BE A PRETTY LARGE ISSUE. *TR

08/08/2013
Components: POWER TRAIN
Incident Date: 05/06/2013
Crash: No
Fire: No
Vehicle Identification Number: 1FADP3F26DL******
Summary

BRAND NEW 2013 AUTOMATIC. APPARENTLY, MY AUTOMATIC HAS A MANUAL TRANSMISSION TO IMPROVE FUEL EFFICIENCY. AROUND MAY MY VEHICLE STARTED ACTING UP WHEN I WOULD PULL FORWARD OR BACK UP - THE TRANSMISSION WOULD SHUDDER CAUSING A DELAY IN ACCELERATION. I TOOK THE CAR TO THE DEALER WHO DID A SOFTWARE UPDATE, NO CHANGE. THEY TOLD ME TO DRIVE IT FOR AWHILE TO ALLOW IT TO RESET. AFTER ABOUT ANOTHER FEW HUNDRED MILES THE PROBLEM WAS STILL THERE- TOOK IT BACK AND THEY PUT IN A NEW CLUTCH. SAME ISSUES - SAME RESPONSE, DRIVE IT FOR AWHILE AND LET IT BREAK IT. TOOK IT BACK - TOLD IT WAS WITHIN STANDARDS AND I WAS TO EXPECT THE SHUDDER!? IT'S BRAND NEW - ACCORDING TO THE SALE REP AND MAINT SUPERVISOR ITS PART OF THE DESIGN, BUT CUSTOMERS AND EVEN FORD SALES AND MAINT WAS NOT TOLD UNTIL COMPLAINTS CAME IN. FORD WILL DO NOTHING BUT TELL ME I CAN TAKE IT FOR ANOTHER OPINION AND PAY FOR IT. NO MATTER, THEY FEEL IT PERFORMS WITHIN THEIR STANDARDS. THE PROBLEM IS I'M PAYING FOR THE CAR AND WHEN I PULL INTO TRAFFIC I EXPECT IT NOT TO PAUSE - THAT IS DANGEROUS AND COULD CAUSE ME TO GET HIT. THIS IS UNACCEPTABLE! I CAN'T BELIEVE FORD WILL NOT MAKE THIS RIGHT. *TR

08/07/2013
Components: POWER TRAIN
Incident Date: 11/21/2012
Crash: No
Fire: No
Vehicle Identification Number: 1FADP3F25DL******
Summary

TL* THE CONTACT OWNS A 2013 FORD FOCUS. THE CONTACT STATED THAT WHILE ATTEMPTING TO ACCELERATE FROM A STOP, THE VEHICLE FAILED TO RESPOND TO ACCELERATION ATTEMPTS. THE VEHICLE WAS TAKEN TO THE DEALER WHERE THE TRANSMISSION WAS RE-CALIBRATED. THE VEHICLE WAS REPAIRED BUT THE FAILURE RECURRED. THE MANUFACTURER WAS NOT CONTACTED ABOUT THE FAILURE. THE FAILURE MILEAGE WAS 15,000.

08/06/2013
Components: POWER TRAIN,ELECTRICAL SYSTEM,EQUIPMENT ADAPTIVE/MOBILITY
Incident Date: 05/01/2013
Crash: No
Fire: No
Vehicle Identification Number: 1FADP3F20DL******
Summary

MAY 1ST: SIGNIFICANT VIBRATION, VEHICLE SHUTTERS WHEN SHIFTING 4TH: NO CHANGES IN PERFORMANCE. SHUTTER AND VIBRATION CONTINUES; NO WORK PERFORMED. ADVISED ALL OF THIS IS A ?NORMAL CHARACTERISTIC? OF A DUAL CLUTCH TRANSMISSION. 10TH: SIGNIFICANT SHAKING AT IDLE CONTINUES 17TH: VIBRATION CONTINUES; TRANSMISSION CONTINUES TO BUCK AND STALL. VEHICLE DOES NOT RESPOND WELL TO SUDDEN STOPS? SIGNIFICANT SHUDDERING AND RPM GAUGE HAS RAPID FLUCTUATIONS. GEARS STILL MAKING GRINDING NOISE. 18TH: TRANSMISSION PROBLEMS FELT WORSE THAN USUAL TODAY. 20TH: VEHICLE DOES NOT DRIVE WELL. TRANSMISSION CONTINUES TO CLICK/POP/GRIND; GEAR CHANGES ARE ROUGH, SIMILAR TO SOMEONE WHO CANNOT DRIVE A MANUAL TRANSMISSION 24TH: ROUGH IDLE PERSISTS; CAR SLOW TO ENGAGE IN FIRST GEAR; FEELS LIKE IT IS GOING TO STALL. JUNE 4TH: ROUGH IDLE CONTINUES 26TH: GEAR CHANGES ARE NOT SMOOTH AND IN FACT ARE QUITE ROUGH; CAR DOES NOT FUNCTION NORMALLY. NO IMPROVEMENT WHATSOEVER SINCE LAST UPDATE. 29TH: VEHICLE SHAKES BADLY UPON START; VERY ROUGH SHIFTING; CAR DOES NOT FEEL SAFE JULY 5TH: GEARS ARE NOT ENGAGING PROPERLY; DELAYED ACCELERATION FROM 0MPH IN DRIVE 11TH: VIBRATION IS AS BAD AS EVER; NO IMPROVEMENT. 17TH: HAD TWO CASES OF DELAYED ACCELERATION & BUCKING TODAY 19TH: VEHICLE SHUTTERED SIGNIFICANTLY TODAY; RPM GAUGE PLATING CONTINUES TO RATTLE; PASSENGER DOOR WOULD NOT UNLOCK WITH REMOTE KEY; BEGINNING OF ELECTRICAL PROBLEMS 21ST: TRANSMISSION STALLED UPON ACCELERATION AGAIN; SUBSTANTIAL HESITATION 22ND: LOUD GRINDING NOISE SHIFTING TO REVERSE; RPM GAUGE WENT TO ABOUT 2500 26TH: STALLING, SHUDDERING/BUCKING CONTINUES; GEAR CHANGES ARE NOT SMOOTH 28TH: INTERIOR ELECTRICAL PROBLEM; INTERIOR OVERHEAD LIGHTS DO NOT ILLUMINATE NOR DO THE A/C & RADIO LIGHTS; 29TH: EXPERIENCED A VERY HARD JOLT UPON ACCELERATION SO MUCH SO THAT IT JARRED THE ENTIRE CAR. *TR

08/03/2013
Components: STEERING
Incident Date: 07/21/2013
Crash: No
Fire: No
Vehicle Identification Number: 1FADP3F25DL******
Summary

I WAS ON MY WAY BACK HOME FROM CHICAGO TO OHIO. ABOUT AN HOUR INTO THE TRIP MY STEERING STARTED GETTING STIFF AND HARD TO CONTROL. I HAD TO HOLD ON WITH BOTH HAND TIGHTLY. IT FELT LIKE THE STEERING WAS LOCKING UP. LIKE A CLICK. IF I MOVED IT EVER SO SLIGHTLY IT STUCK AND I HAD TO MOVE IT BACK QUICKLY. WHAT SHOULD HAVE TAKEN 6 1/2 HOURS TOOK ME 10 1/2. MY YOUNG SON AND I WERE SCARED. IT WAS SUNDAY AND I WAS IN ANOTHER STATE. NOTHING OPEN AND ON A TOLL ROAD. IT STILL GETS HARD TO STEER BUT MY DEALERSHIP SAID THERE IS NOTHING WRONG. SOMEONE PLEASE HELP. I TRAVEL BACK AND FORTH FROM OHIO TO CHICAGO A LOT. *TR

07/29/2013
Components: VEHICLE SPEED CONTROL
Incident Date: 07/28/2013
Crash: Yes
Fire: No
Vehicle Identification Number: 1FADP3F29DL******
Summary

TL* THE CONTACT OWNS A 2013 FORD FOCUS. THE CONTACT STATED THAT WHILE ATTEMPTING TO PARK AND APPLYING THE BRAKES, THE VEHICLE ACCELERATED AND CRASHED INTO A POST. THE CONTACT WAS NOT INJURED. THE VEHICLE WAS TAKEN TO THE DEALER FOR INSPECTION OR REPAIRS. THE CONTACT CALLED THE MANUFACTURER AND FILED A COMPLAINT. THE FAILURE MILEAGE WAS 3,000. UPDATED 9/4/13 *CN

07/25/2013
Components: POWER TRAIN
Incident Date: 12/20/2012
Crash: No
Fire: No
Vehicle Identification Number: 1FADP3F22DL******
Summary

DECEMBER 2012 - WHILE STOPPED ON HILL CAR PUT ITSELF INTO A HARD REVERSE WITHOUT DRIVER INPUT - COULD HAVE KILLED SOMEONE - MARCH 1, 2013 NEAR 8700 MI ON OD WHILE DRIVING CAR IN TRAFFIC CAR QUIT COMMUNICATING WITH TRANSMISSION - CAR DASH LIT UP WITH EVERYTHING MESSAGE: TRANSMISSION FAULT, THEN MADE IT LAST 1/4 MILE IN LOW GEAR. IN DRIVEWAY - STARTING CAR - TRANS. WOULD NOT ENGAGE. CAR THEN WENT INTO LIMP MODE. AFTER FORCED TO TAKE CAR BACK FROM DEALER NOT FIXED CAR FAILED NEXT DAY - CAR FLASHED MESSAGES - HILL START ASSIST NOT AVAILABLE. CAR WENT INTO LIMP MODE. AFTER 1/2 HOUR OR SO, DROVE CAR TO MY MECHANIC WHERE CAR COMPLETELY FAILED AGAIN WHILE DIAGNOSTIC BEING RUN. CAR THEN TOWED TO DEALER - DEALER GAVE JONESES RUN AROUND - FORCED AGAIN TO TAKE CAR BACK NOT FIXED ON 3/19/13. DOCUMENTED ON RELEASE FORM THAT CAR GENERATING MULTIPLE NONDESCRIPT ERROR CODES. CAR HAS ALWAYS RUN ROUGH, UNPREDICTABLE AND UNRELIABLE. CONSIDER TOO DANGEROUS TO DRIVE ON FWY. CAR SOLD AS TRADITIONAL AUTOMATIC AND FIND OUT 2 MANUAL TRANSMISSIONS OPERATED BY COMPUTER THAT HAS TROUBLE FIGURING OUT WHAT DRIVER IS DOING AT STOP OR LOW SPEEDS. THIS CAR IS A NIGHTMARE SOMEONE COULD GET KILLED. LEMON LAW BLOGS AND OTHER BLOGS FULL OF FORD FOCUS OWNERS WITH TRANSMISSION PROBLEMS. LEMON LAW SUIT PENDING. FORD AND DEALERS GAME CUSTOMERS TO NOT DOCUMENT PROBLEMS. DEALER CALLED HARD REVERSE INCIDENT "NORMAL OPERATION" AND REFUSED TO DOCUMENT IT. FORD JUST AS BAD. SOMEONE WITH CLOUT NEEDS TO STEP UP & PROTECT CONSUMERS. *TR

07/24/2013
Components: POWER TRAIN
Incident Date: 09/26/2012
Crash: No
Fire: No
Vehicle Identification Number: 1FADP3F20DL******
Summary

TL* THE CONTACT OWNS A 2013 FORD FOCUS. THE CONTACT STATED THAT THE TRANSMISSION WOULD HESITATE WHEN SHIFTING BETWEEN GEARS. THE MANUFACTURER ADVISED THAT THE ACTION WAS NORMAL FOR A 2-CLUTCH TRANSMISSION WITHIN THE FIRST 5000-6000 MILES. THE CONTACT STATED THAT THE FAILURE CONTINUED FOR AN ADDITIONAL 10,000 MILES. THE VEHICLE WAS TAKEN TO THE DEALER, WHO PERFORMED SERVICE TO THE TRANSMISSION BUT THE FAILURE PERSISTED. IN ADDITION, THE TRANSMISSION EMITTED AN ABNORMAL DING WHEN COMPLETING A TURN IN EITHER DIRECTION. OR WHEN SHIFTING BETWEEN FIRST AND SECOND GEARS. THE VEHICLE WAS NOT REPAIRED. THE FAILURE MILEAGE WAS 20 AND THE CURRENT MILEAGE WAS 13,300. *TR

07/23/2013
Components: VEHICLE SPEED CONTROL
Incident Date: 04/15/2013
Crash: No
Fire: No
Vehicle Identification Number: 1FADP3K25DL******
Summary

TL* THE CONTACT OWNS A 2013 FORD FOCUS. THE CONTACT STATED THAT WHILE DRIVING AT VARIOUS SPEEDS, THE VEHICLE HESITATED AND ACCELERATED RAPIDLY WITHOUT MANUAL FORCE. THE VEHICLE WAS TAKEN TO THE DEALER FOR DIAGNOSIS BUT THEY WERE UNABLE TO DUPLICATE THE PROBLEM. THE MANUFACTURER WAS NOT NOTIFIED. THE APPROXIMATE FAILURE MILEAGE WAS 2,500.

07/23/2013
Components: POWER TRAIN,ELECTRICAL SYSTEM
Incident Date: 07/21/2013
Crash: No
Fire: No
Vehicle Identification Number: 1FADP3R40DL******
Summary

WHILE DRIVING RESIDENTIAL STREETS AT APPROXIMATELY 25MPH, THE CAR SOUNDED AN UNFAMILIAR WARNING TONE ALONG WITH THE MESSAGE "STOP SAFELY NOW" - AT WHICH POINT, I COASTED THE CAR TO A STOP (UNFORTUNATELY THIS HAPPENED TO BE IN THE MIDDLE OF AN INTERSECTION). EVEN THOUGH I HAD NO THROTTLE CONTROL AT THIS POINT, THE CAR REFUSED TO SHUT DOWN AFTER MULTIPLE PRESSES OF THE "START" BUTTON. I EVENTUALLY TOOK MY FOOT OFF THE BRAKE, HIT "START" AGAIN, OPENED THE DOOR AND THIS SEEMED TO CYCLE THE CAR TO "OFF" MODE. I THEN TRIED AGAIN TO START THE CAR AND IT WORKED - AFTER ABOUT 10 SECONDS OF DRIVING THE "STOP SAFELY NOW" ERROR CAME ON AGAIN. I PULLED OVER THIS TIME AND SHUT THE CAR DOWN FOR 10 MINUTES - I WAS ABLE TO LATER DRIVE THE CAR HOME. WAITED AN HOUR AND DECIDED TO HAVE MY WIFE VIDEO TAPE ME WHILE DRIVING INCASE THIS HAPPENED AGAIN.. THE ERROR OCCURRED 3 MORE TIMES AND IS ALL ON TAPE - ALL WHILE COMING TO A STOP OR ACCELERATING FROM A STOP. I SHUDDER TO THINK WHAT WOULD HAPPEN IF THIS OCCURRED ON MY NORMAL COMMUTE ON THE CARPOOL LANES OF THE 405 OR 110 -OR WORSE, DECIDED TO POWER DOWN IN THE MIDDLE OF A LEFT HAND TURN!- THIS WOULD BE A HUGE LIABILITY AND SAFETY RISK FOR MYSELF AND FAMILY. THE CAR IS CURRENTLY WITH FORD AND I'M IN A RENTAL UNTIL WE HAVE A RESOLVE - I DIDN'T FIND OUT UNTIL AFTER SIGNING A 3 YEAR LEASE THAT THIS IS NOW A WELL KNOWN ISSUE (AT LEAST TO THE NHTSA AND ON MANY FORD FORUMS AND IN ARTICLES ON THE INTERNET) IT'S AN AMAZING CAR AND I HOPE FORD FIGURES THIS OUT VERY QUICKLY. *TR

07/22/2013
Components: POWER TRAIN
Incident Date: 02/15/2013
Crash: No
Fire: No
Vehicle Identification Number: 1FADP3F2XDL******
Summary

WHILE DRIVING AT LOW SPEEDS AND STOP AND GO SITUATIONS, THE AUTO TRANSMISSION HAS A LOUD GRINDING NOISE AND THE CAR BUCKS, SHUTTERS AND FEELS LIKE IT WILL STALL OUT. THE CAR ROLLS BACK IMMEDIATELY ON HILLS EVEN THOUGH IT IS SUPPOSED TO HAVE A HILL START ASSIST SYSTEM THAT HOLDS THE CAR IN PLACE FOR 2 TO 3 SECONDS. WHILE MAKING A LEFT TURN ONTO A BUSY HIGHWAY AND APPLYING THE BRAKES, THE CAR JERKED AND PULLED STRONGLY TO THE LEFT AND FOUR LOUD GRINDING/POPPING NOISES CAME FROM THE TRANSMISSION. IT SOUNDED LIKE APPLYING THE BRAKES WITH NO PADS. THE CAR HAS BEEN BROUGHT TO THE DEALERSHIP 3 TIMES AND EVERY TIME THEY SAY IT IS NORMAL. I EVEN RECEIVED A LETTER FROM FORD DESCRIBING THE ABOVE AS COMMON CHARACTERISTICS OF THE POWERSHIFT TRANSMISSION. I DO NOT FEEL SAFE DRIVING THIS CAR. *TR

07/17/2013
Components: POWER TRAIN,ENGINE
Incident Date: 07/17/2013
Crash: No
Fire: No
Vehicle Identification Number: 1FADP3R45DL******
Summary

"STOP SAFELY NOW" INDICATOR CAME ON WHILE DRIVING VEHICLE. AT A STOP LIGHT APPROXIMATELY 5 MINUTES LATER, THE VEHICLE LOST ALL POWER IN FRONT OF INTERSECTION. THIS IS AN ALL ELECTRIC VEHICLE. I PLACED TRANSMISSION IN PARK AND ATTEMPTED TO POWER CYCLE CAR WITH NO SUCCESS FOR APPROXIMATELY 2 MINUTES. ONCE I OPENED THE DRIVER SIDE FRONT DOOR, THE CAR WAS THEN ABLE TO POWER BACK ON. THE "STOP SAFELY NOW" WARNING DID NOT REAPPEAR. *TR

07/15/2013
Components: POWER TRAIN
Incident Date: 07/01/2013
Crash: No
Fire: No
Summary

THE SAME AFTERNOON AFTER PICKING UP MY NEW CAR I NOTICED JERKINESS WHILE ACCELERATING FROM A STOP TO AROUND 30 MPH. I BLEW IT OFF AND THOUGHT THEY MAYBE IT WAS BAD GAS THAT WAS MAKING CAR RUN FUNNY. IT ONLY GOT WORSE FROM THERE. SO BAD I WAS SCARED TO EVEN PULL ONTO A HIGHWAY CAUSE IT WOULD ACT AS THO IT WAS GOING TO STALL OUT. THEN I STARTED NOTICING NOISES KIND OF A GRINDING NOISE ALONG WITH THE HARD SHIFTING. I TOOK IT IN A DEALERSHIP SAID IT WAS NORMAL AND GIVE TRANSMISSION TIME TO GET " USE TO HOW I DRIVE" THE STUPIDEST THING I'VE EVER HEARD. NEEDLESS TO SAY MY NEW CAR IS IN SHOP FOR HOWEVER LONG. I'M NOT SURE I EVEN WANT IT BACK FROM ALL THE OTHER HORROR STORIES I'VE READ. SOME CATCHING FIRE AND SUCH. FORD NEEDS TO RECALL THIS VEHICLE AND PUT A NORMAL TRANSMISSION BACK INTO IT BEFORE SOMETHING SERIOUS HAPPENS TO SOMEONE. *TR

07/07/2013
Components: POWER TRAIN,ELECTRICAL SYSTEM
Incident Date: 07/07/2013
Crash: No
Fire: No
Vehicle Identification Number: 1FADP3R44DL******
Summary

THIS COMPLAINT APPLIES TO THE FOCUS ELECTRIC. WHILE TURNING INTO A PARKING LOT, GOING APPROXIMATELY 5MPH, THE VEHICLE ABRUPTLY LOST POWER, THE "STOP SAFELY NOW" WARNING LIGHT CAME ON, AND I COASTED THE CAR TO A HALT AT THE SIDE OF THE LOT ENTRANCE. NO OTHER WARNING LIGHTS ILLUMINATED. ALTHOUGH THE VEHICLE WAS INOPERABLE, IT ALSO COULD NOT BE TURNED OFF. USUALLY, PRESSING THE POWER BUTTON TO TURN THE CAR OFF DISCONNECTS THE HIGH VOLTAGE BATTERY FROM THE REST OF THE ELECTRICAL SYSTEM AND SHUTS THE CAR DOWN, BUT IN THIS SITUATION IT WOULD JUST CAUSE THE WARNING BELL AND "STOP SAFELY NOW" LIGHT TO POP UP AGAIN IN THE INSTRUMENT PANEL. AFTER MAYBE 45 MINUTES, RIGHT AS THE TOW-TRUCK DRIVER ARRIVED, I WAS SUDDENLY ABLE TO TURN THE CAR OFF BY PRESSING THE BUTTON. IT THEN FUNCTIONED NORMALLY WHEN TURNED BACK ON. LUCKILY I WAS IN A REASONABLY SAFE SITUATION WHEN THE FAILURE OCCURRED. HOWEVER, MANY SIMILAR COMPLAINTS EXIST FOR THE FOCUS ELECTRIC (MANY MORE IN PUBLIC FORUMS THAN HERE), AND THE FAILURE HAS OCCURRED ON THE HIGHWAY AND IN TRAFFIC FOR SOME PEOPLE. CLEARLY THE ISSUE NEEDS TO BE ADDRESSED. *TR

07/06/2013
Components: STEERING
Incident Date: 04/24/2013
Crash: No
Fire: No
Vehicle Identification Number: 1FADP3F23DL******
Summary

VEHICLE WONDERS OR DRIFTS AT HIGHWAY SPEEDS, SEEMS LIKE YOUR ALWAYS OVER CORRECTING THE STEERING WHEEL. VEHICLE MAKES A ZIG ZAG MOTION ON CERTAIN ROAD SURFACES LIKE YOUR CAUGHT IN THE WIND BEHIND A SEMI.VEHICLE ALIGNMENT AS OF THIS DATE HAS BEEN CHANGED 4 TIMES. *TR

06/30/2013
Components: POWER TRAIN
Incident Date: 06/30/2013
Crash: No
Fire: No
Vehicle Identification Number: 1FADP3K23DL******
Summary

I RECENTLY PURCHASE THIS 2013 FORD FOCUS SE 6SPD POWERSHIFT WITH APPEARANCE PACKAGE ON JUNE 8 2013. WHEN I TOOK IT ONLY HAD 7 MILES. AS I DROVE THE NEXT COUPLE OF DAYS I HEARD NOISE COMING FROM UNDERNEATH WHEN ACCELERATING FROM STOP AND GO TRAFFIC AND THIS HAPPENS BETWEEN 5 TO 20 MILES PER HOUR AS I ACCELERATE AND THEN IT DISAPPEARS. I WENT ONLINE AND GOOGLE THIS NOISE AND READ THE THREADS LOOKS LIKE IT NEEDED TO BREAK IN. WHEN I REACHED AROUND 700 MILES ON THE ODOMETER THE NOISE IS ALMOST GONE BUT STILL THERE AND NOT AS BAD AS BEFORE. TODAY JUNE 30, 2013, IT HAS 1183 MILES ON THE ODOMETER AS I WAS MAKING A TURN FROM THE LIGHT ACCELERATING I GOT A SUDDEN SHIFT FELT LIKE SOMETHING HIT ME FROM BEHIND AND HEARD A THUNK WHEN IT SHIFTED AFTER THAT IT WENT THROUGH THE SHIFTING SEQUENCE AS I ACCELERATED. THIS IS THE FIRST TIME I BOUGHT A NEW CAR AND HAVE THIS KIND OF ISSUES. I READ ABOUT THE POWER SHIFT TSB BULLETIN BUT SOMETHING IS NOT RIGHT IN THIS CAR HOPEFULLY FORD WILL FIX THIS PROBLEM BEFORE WARRANTY RUNS OUT. I BELIEVE THE WAY ITS SHIFTING SOMETHING WILL WEAR OUT FAST AND FORD NEEDS TO ACT ON THIS. *TR

06/28/2013
Components: POWER TRAIN
Incident Date: 06/26/2013
Crash: No
Fire: No
Summary

PURCHASED THE VEHICLE LAST SATURDAY JUNE 22. ABOUT 2 DAYS AFTER PURCHASE THE TRANSMISSION STARTED MAKING NOISE SHIFTING GEARS. SOUNDS LIKE ROCKS IN A ALUMINUM COKE CAN. IT HESITATES AND SHIFTS HARD SOMETIMES. CONTACTED DEALER AND WAS TOLD IF IT SHOULD MESS UP I AM COVERED BY WARRANTY. THIS TO ME IS NOT NORMAL AND ITS QUITE SCARY. MY CAR HAS 300 MILES ON IT I SHOULDN'T BE HAVING TROUBLE LIKE THIS. I READ REVIEWS FROM OTHERS AND THIS SEEMS TO BE A WIDESPREAD ISSUE. ALSO THIS IS MY FIRST BRAND NEW CAR PURCHASE AND I AM NOT VERY PLEASED. *TR

06/26/2013
Components: POWER TRAIN,ELECTRICAL SYSTEM,ENGINE
Incident Date: 06/26/2013
Crash: No
Fire: No
Vehicle Identification Number: 1FADP3R45DL******
Summary

TRAVELING ON A ROAD. STOPPED AT A STOP SIGN. WHEN THE PEDAL WAS PRESSED THE CAR SHOWED AN ERROR OF "STOP SAFELY NOW" AND REFUSED TO MOVE. THE CAR HAD TO BE PUSHED AROUND THE CORNER OF THE INTERSECTION WHILE VEHICLES TRIED TO PASS. *TR

06/24/2013
Components: POWER TRAIN,ELECTRICAL SYSTEM,VEHICLE SPEED CONTROL
Incident Date: 06/23/2013
Crash: No
Fire: No
Vehicle Identification Number: 1FADP3R46DL******
Summary

ON SUNDAY JUNE 23, 2013 AT APPROXIMATELY 3:00 PM ON OR ABOUT BUFFALOE RD AT SOUTHALL RD IN RALEIGH, NC, WE WERE HEADING WEST BOUND IN THE RIGHT LANE OF BUFFALOE RD. APPROACHING A GREEN LIGHT. APPROXIMATELY, 700 FT FROM THE LIMIT LINE, THE LIGHT CHANGED TO YELLOW AND WE SLOWED TO STOP. STOPPING WAS A LITTLE MORE FIRM THAN THE SLOW PACED REGENERATIVE CHARGING, A NOISE WAS FROM THE FRONT WAS HEARD, RESEMBLING THAT OF A LOOSE BRAKE PAD HITTING METAL AND THE VEHICLE THEM SOUNDED A WARNING AND FLASHED "STOP SAFELY NOW" VISUAL WARNING AS WE CAME TO A FULL STOP AT THE LIMIT LINE AT THE LIGHT. ALTHOUGH THERE WAS NO POWER TO THE MOTOR, THE SYSTEM WAS ACTIVE AND THE GREEN GO CAR WAS NOT VISIBLE. WE ATTEMPTED TO RESET THE VEHICLE BY POWERING OFF AND POWERING ON TO NO AVAIL. THE LIGHT TURNED GREEN AND CARS BEGAN TO SOUND THEIR HORNS. I IMMEDIATELY ACTIVATED THE EMERGENCY FLASHERS AND STEPPED OUT THE VEHICLE TO DIRECT TRAFFIC AROUND THE STALLED VEHICLE (NOT RECOMMENDED UNLESS PROPERLY TRAINED). TRAFFIC ON SEVERAL INSTANCES CAME DANGEROUSLY CLOSE TO COLLISION AS THIS SITUATION PRESENTED A HUGE RISK TO PERSONAL SAFETY. HAD WE JUST SAT IN THE VEHICLE, WE SURELY WOULD HAVE EXPERIENCED A COLLISION. SEVERAL MINUTES PASSED AND WE ATTEMPTED TO RESTART THE VEHICLE FROM A COLD START. IT WAS ONLY AFTER THE VEHICLE WAS COMPLETELY SHUT DOWN, RESTED AND POWERED ON THAT WE WERE ABLE TO PROCEED. HAVING A VEHICLE JUST STOP IN TRAFFIC FOR NO REASON PRESENTS A HUGE RISK NOT ONLY TO THE OWNER BUT THOSE AROUND. *TR

06/22/2013
Components: POWER TRAIN,ELECTRICAL SYSTEM,SERVICE BRAKES
Incident Date: 05/08/2013
Crash: No
Fire: No
Vehicle Identification Number: 1FADP3R45DL******
Summary

VEHICLE ABRUPTLY LOST DRIVETRAIN POWER AND CAME TO A SUDDEN STOP IN THE LEFT-HAND LANE OF A MAJOR SURFACE STREET IN SAN JOSE. THE VEHICLE SUDDENLY DISPLAYED THE WARNING 'STOP SAFELY NOW". ATTEMPTS TO RESTART OR REBOOT THE CAR FAILED LEAVING US DANGEROUSLY STRANDED IN MODERATE TRAFFIC FOR OVER 20 MINUTES UNTIL A NEARBY RESIDENT HELPED US TO PUSH VEHICLE TO SAFETY. ALL ELECTRICAL SYSTEMS ON THE VEHICLE CONTINUED TO FUNCTION BUT THE VEHICLE WAS IMMOBILIZED. PUSHING THE VEHICLE WAS VERY DIFFICULT, AS IF THE BRAKES WERE ENGAGED. THE FORD DEALER REPORTED THAT THE REGENERATIVE BRAKING SYSTEM WAS ENGAGED AND COULD NOT BE DISENGAGED. FORD DEALERSHIP REPORTED OVER 30 DIAGNOSTIC TROUBLE CODES APPEARING ON THE VEHICLE THAT PROVED TO BE MISLEADING. INEXPERIENCE OF SERVICE TEAM WITH ELECTRICAL VEHICLES PROVIDED LOW CONFIDENCE THAT THEY UNDERSTOOD AND REPAIRED THE CAUSE OF THIS FAILURE. FORD MOTOR COMPANY INSTRUCTED THE DEALERSHIP TO REPLACE THE ELECTRIC MOTOR AND CONTROL MODULE. FORD MOTOR COMPANY AGREED TO REFUND OR REPLACEMENT OF THIS VEHICLE. *TR

06/20/2013
Components: POWER TRAIN
Incident Date: 06/19/2013
Crash: No
Fire: No
Summary

THE CAR IS A BRAND NEW 2013 FORD FOCUS WITH AN AUTOMATIC TRANSMISSION. AFTER APPROXIMATELY 450 MILES, THE CAR STARTED MAKING A GRINDING NOISE IN THE LOWER GEARS - SIMILAR TO ONE MIGHT HEAR IN A MANUAL TRANSMISSION IF YOU CAN'T FIND THE GEAR. IN ADDITION, THE CAR STUTTERS/SHUDDERS AT THE START IN LOWER GEARS. AN INTERNET SEARCH REVEALS THIS IS A COMMON PROBLEM IN THE FOCUS WHICH FORD SEEMS UNWILLING TO ADEQUATELY ADDRESS. WHILE THE STUTTERING/SHUDDERING ISSUE CAN CERTAINLY PRESENT SAFETY ISSUES, I'M NOT SURE WHAT THE TRANSMISSION PROBLEM RELATES TO. *TR

06/20/2013
Components: POWER TRAIN
Incident Date: 04/17/2013
Crash: No
Fire: No
Summary

TRANSMISSION SPUTTERING, HICCUPING GOING THROUGH LOW GEARS. SOMETIMES IT SEEMS FINE. *TR

06/18/2013
Components: STEERING
Incident Date: 04/26/2013
Crash: No
Fire: No
Vehicle Identification Number: 1FADP3L97DL******
Summary

WHEN DRIVING AT HIGHWAY SPEEDS (55-65 MPH) FOR PERIODS OF TIME GREATER THAN 30 MINUTES, THE STEERING BEGINS TO BECOME JERKY AND STICKY. THE VEHICLE STARTS TO WANDER AS IF THE FRONT WHEELS ARE OUT OF ALIGNMENT, MAKING IT NECESSARY TO MAKE MANY VERY SMALL STEERING CORRECTIONS. THIS PROBLEM HAS OCCURRED EVERY TIME THE VEHICLE HAS BEEN ON THE HIGHWAY UNDER THE SAID CONDITIONS. *TR

06/12/2013
Components: ENGINE AND ENGINE COOLING
Incident Date: 06/12/2013
Crash: No
Fire: No
Summary

DRIVING ON FREEWAY, STOP SAFELY NOW TRIANGLE SHOWS UP....CAR COMPLETELY POWERS DOWN. PULL TO SIDE, HAVE TO WAIT 45 MINUTES TO DRIVE AGAIN. ALMOST GOT REAR ENDED. *TR

06/11/2013
Components: VEHICLE SPEED CONTROL,ENGINE
Incident Date: 06/11/2013
Crash: No
Fire: No
Vehicle Identification Number: 1FADP3L93DL******
Summary

WHILE AGGRESSIVELY SHIFTING FROM 1-2 AND EVEN SOMETIMES 2-3 THERE IS A HARD THUMPING BANG THAT OCCURS WHEN SHIFTING OVER 3K...MULTIPLE FORD OWNERS ARE AWARE OF THE ISSUE AND STATE THAT THE PROBLEM DEPENDS ON THE BUILD DATE OF THE VEHICLE...SUPPOSEDLY STATING ITS THE ENGINE MOTOR MOUNT. UPON READING INTO THE PROBLEM FORD ISN'T SURE IF THE ARE GOING TO MAKE IT A RECALL OR NOT. *TR

06/11/2013
Components: POWER TRAIN,ELECTRICAL SYSTEM
Incident Date: 06/09/2013
Crash: No
Fire: No
Vehicle Identification Number: 1FADP3R4XDL******
Summary

WHILE TRAVELING AT APPROXIMATELY 50 MPH ON A BUSY HIGHWAY, THE CAR SUDDENLY LOST POWER AND THE "STOP SAFELY NOW" WARNING WAS DISPLAYED. THIS VEHICLE IS THE FORD FOCUS ELECTRIC. THE CAR WOULD NOT RESPOND TO THE ACCELERATOR AND WAS COASTED TO A STOP ON THE SIDE OF THE ROAD. THE HIGHWAY PATROL PROMPTLY SHOWED UP TO LECTURE ON HOW THIS WAS A UNSAFE PLACE TO STOP. NO KIDDING. IT WAS EXPLAINED THAT WE HAD NO CHOICE. INTERNET RESEARCH HAS SHOWN THAT THIS CONDITION HAS HAPPENED SEVERAL TIMES TO FORD FOCUS ELECTRIC OPERATORS. ONE FORD SPOKESMAN HAS BEEN REPORTED TO SAY THAT LIKE A GAS CAR, THIS WARNING IS SIMILAR TO THE "CHECK ENGINE" LIGHT AND CAN BE CAUSED BY ANY NUMBER OF THINGS. HOWEVER, UNLIKE A GAS CAR, WHEN THIS HAPPENS ON A FOCUS ELECTRIC IT MAY RENDER THE CAR POWERLESS AND MAY EXPOSE THE DRIVER TO A VERY UNSAFE CONDITION. *TR

06/11/2013
Components: POWER TRAIN
Incident Date: 05/02/2013
Crash: No
Fire: No
Vehicle Identification Number: IFADP3K29DL******
Summary

AFTER AN ACCIDENT, TRIED TO DRIVE THE CAR HOME AND THE CAR KEPT STALLING OUT WHILE TRYING TO GIVE IT GAS. I HAD THE CAR TOWED TO THE DEALER, THEY REPAIRED THE BODY WORK AND SAID THAT THE SWITCH FOR THE GAS TO SHUT OFF HAD TO BE RESET. PICKED UP FROM DEALER AND THE CAR KEPT STALLING OUT AND SHAKING WHEN TRYING TO TAKE OFF OR ACCELERATE THE CAR. TOOK THE CAR BACK TO THE DEALER AND THEY SAID IT COULD BE THE CLUTCH IN THE TRANSMISSION. DEALER KEPT FOR A WEEK AND COULD NOT FIND ANYTHING WRONG. FORD IS AWARE THERE IS A PROBLEM WITH THE CLUTCHES IN THE FORD FOCUS. THEY SERVICE DEPARTMENT STATED SO FAR HE HAS PUT IN 5 CLUTCHES ON THE 2013 FORD FOCUS. DEALER REFUSES TO DO ANYTHING UNLESS FORD WILL DO A RECALL. *TR

06/10/2013
Components: FUEL SYSTEM, GASOLINE,POWER TRAIN,ENGINE
Incident Date: 11/30/2012
Crash: No
Fire: No
Vehicle Identification Number: 1FADP3F28DL******
Summary

MY PERFORMANCE CONCERN STARTED WITHIN THE FIRST WEEK OF OWNERSHIP. I HAD REPORTED WHAT I PERCEIVED AS A PERFORMANCE ISSUE TO THE DEALER BUT OPTED TO GIVE A NEW CAR TIME TO "BREAK IN". 4 WEEKS INTO MY OWNER EXPERIENCE, THE SERVICE DEPARTMENT HELD AND DROVE THE CAR FOR 5 DAYS AND HAD DETERMINED THAT A TRANSMISSION COMPONENT WAS THE CAUSE OF THE ISSUE I WAS EXPERIENCING. I NOW HAVE OVER 10K MILES ON THE VEHICLE AND HAVE HAD THE SAME EXPERIENCE. THE SERVICE DEPARTMENT HAS SINCE TOLD ME THAT THE ROUGH IDLE IN PARK OR IN GEAR WITH BRAKE APPLIED IS THE RESULT OF THE "DIRECT INJECTION" TECHNOLOGY USED IN THIS VEHICLE. THE HESITATION EXPERIENCED DURING 0 TO >0 ACCELERATION (GRADUAL OR HARD) IS ALSO THE RESULT OF THE "DIRECT INJECTION" TECHNOLOGY COUPLED WITH ELECTRONIC CLUTCH TECHNOLOGY USED IN PLACE OF A TORQUE CONVERTER. THIS COMBINATION HAS YIELDED NUMEROUS "ALMOST STALLED" CONDITIONS DURING NORMAL DRIVING MANEUVERS INCLUDING ACCELERATION DURING THE COMPLETION OF A LEFT TURN CROSSING ONCOMING LANES OF TRAFFIC. I RAISE THIS CONCERN AS I UNDERSTAND THERE IS AN INVESTIGATION OF F150 VEHICLES WITH "DIRECT INJECTION" TECHNOLOGY AS A POTENTIAL CAUSE FOR THE LOSS OF POWER. MY EXPERIENCE WITH THE FORD FOCUS HAS NOT RESULTED IN AN ACCIDENT. MY GOAL IS TO RAISE AWARENESS TO A SIMILAR CONDITION FROM THE SAME MANUFACTURER UTILIZING THE SAME TECHNOLOGY. I ALSO HAVE A SECOND VEHICLE ([XXX]) THAT IS LEASED AND HAS THE SAME PERFORMANCE ISSUE DESCRIBED ABOVE. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6). *TR

06/04/2013
Components: POWER TRAIN
Incident Date: 04/15/2013
Crash: No
Fire: No
Vehicle Identification Number: 1FADP3F20DL******
Summary

TL* THE CONTACT OWNS A 2013 FORD FOCUS. THE CONTACT STATED THAT WHEN ATTEMPTING TO ACCELERATE, THE VEHICLE WOULD JERK AND HESITATE TO RESPOND. THE VEHICLE WAS TAKEN TO A DEALER FOR DIAGNOSIS WHERE THE CONTACT WAS INFORMED THAT THE SOFTWARE FOR THE TRANSMISSION WOULD NEED TO BE UPDATED. THE VEHICLE WAS REPAIRED. EIGHT HUNDRED MILES LATER THE FAILURE RECURRED. THE VEHICLE WAS TAKEN TO A DEALER AND THE SOFTWARE WAS AGAIN UPDATED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE CONTACT WAS INFORMED THAT THE FAILURE WAS CHARACTERISTIC OF THE VEHICLE BUT NOT A DEFECT. THE FAILURE MILEAGE WAS 100 AND THE CURRENT MILEAGE WAS UNKNOWN.

06/04/2013
Components: ELECTRICAL SYSTEM,EXTERIOR LIGHTING
Incident Date: 10/10/2012
Crash: No
Fire: No
Summary

MY 2013 FORD FOCUS HATCHBACK, IN THE DAYTIME YOU CAN NOT READ THE SPEEDOMETER GAGE IN THE CLUSTER PANEL. THE GAGE LIGHTING NEEDS TO BE BRIGHTER. THE SPEEDOMETER GAGE IS SET BACK IN THE DASH AND THE DIM LIGHTING MAKE IT VERY HARD TO SEE HOW FAST YOU ARE TRAVELING. WE LIVE IN SUNNY FLORIDA AND THE BRIGHT SUN DURING THE DAY MAKES IT VERY DIFFICULT TO TELL YOUR MPH. THE INSTRUMENT DIMMER SWITCH IS ADJUSTED TO THE HIGHEST SETTING. ON A CLOUDY DAY OR AT NIGHT IT IS NOT A PROBLEM TO SEE & READ. I DROVE 2 OTHER 2013 FORD FOCUS HB AND THEY ALL HAVE THE SAME PROBLEM. THE FORD DEALER SAID THERE IS NO KNOWN FIX. THIS IS A SERIOUS HAZARD, IF ONE CAN NOT CLEARLY READ THE SPEEDOMETER GAGE. I SURE HOPE AT SOME POINT IN TIME, THIS CAN BE CORRECTED. THANK YOU. *TR

05/29/2013
Components: POWER TRAIN,ELECTRICAL SYSTEM,ENGINE
Incident Date: 05/15/2013
Crash: No
Fire: No
Vehicle Identification Number: 1FADP3E22DL******
Summary

I PURCHASED THE 2013 FORD FOCUS BRAND NEW ON 2-09-13. CAR BARELY HAS 1800 MILES ON IT. WHILE SLOWING DOWN IN A SCHOOL ZONE TO 15MPH, I NOTICED THE CAR SEEMED TO LOSE POWER, AND FEEL SHAKY. ONCE PAST THE SCHOOL ZONE I ACCELERATED TO 20MPH AND CAR SHIFTED ROUGHLY INTO GEAR WITH A BUMPING NOISE. I PULLED OVER AND STOPPED AND TURNED OFF THE ENGINE. AFTER RESTARTING CAR INITIALLY SEEMED FINE. EXACTLY ONE WEEK LATER SAME THING HAPPENED AGAIN WHEN IN SUPERMARKET PARKING LOT. THIS TIME HOWEVER THE ORANGE ENGINE SERVICE LIGHT THAT LOOKS LIKE AN OUTLINE OF THE ENGINE APPEARED ON THE DASHBOARD PANEL. I STOPPED THE CAR AGAIN. WHEN RESTARTING THE LIGHT WENT OUT BUT REAPPEARED ON THE 2 MILE DRIVE HOME FROM THE STORE. CAR ALSO SEEMED TO LOSE POWER AND NOT ACCELERATE WHEN I NEEDED IT TO. I CALLED MY DEALERSHIP 1ST THING AND WAS TOLD IT'S MOST LIKELY A SENSOR ISSUE AND VERY MINOR BUT I MADE AN APPOINTMENT AND TOOK THE CAR IN. THE DEALERSHIP RAN COMPUTER DIAGNOSTICS AND SERVICE MGR. CAME IN AND TOLD ME 2 ERROR CODES SHOWED UP OF TRANSMISSION MALFUNCTION/ AND POSSIBLE FAILURE! A BRAND NEW CAR!!! THEY STARTED TALKING ABOUT REPLACING THE TRANSMISSION AND THE ON BOARD COMPUTER, ETC.. BUT DEALERSHIP CAN'T REPAIR MY CAR AT THIS TIME BECAUSE A SPECIALIST THEY DON'T HAVE ON STAFF NEEDS TO BE CALLED IN. SO I HAVE AN UN SAFE, UNRELIABLE NEW CAR SITTING IN MY DRIVEWAY. 15 CALLS TO DEALERSHIP AND TO FORD'S CUSTOMER RELATIONS NUMBER AND I CAN'T EVEN GET AN APPOINTMENT TO GET THE CAR LOOKED AT FURTHER TO DETERMINE HOW DEFECTIVE IT IS!!! WHAT A LEMON! NO MATTER HOW THIS IS RESOLVED, WILL NEVER DO BUSINESS WITH FORD AGAIN. THEY SEEM UNCONCERNED WITH THE SAFETY ISSUES THIS DEFECT IS CAUSING AND THEY HAVE THE WORST CUSTOMER SERVICE I HAVE EVER DEALT WITH!! *TR

05/23/2013
Components: VEHICLE SPEED CONTROL
Incident Date: 05/22/2013
Crash: No
Fire: No
Vehicle Identification Number: 1FADP3F20DL******
Summary

THE VEHICLE WAS WORKING FINE ONE MOMENT, AND THE NEXT I WAS UNABLE TO ACCELERATE OVER 15 MPH. I MANAGED TO DRIVE THE VEHICLE WITH THE FLASHERS ON UNTIL I COULD SAFELY PULL INTO A PARKING LOT. I CALLED THE FORD DEALERSHIP AND HAD IT TOWED TO THEIR LOCATION. AFTER SOME HOURS, I WAS TOLD THAT THE CAR CHECKED OUT FINE AND COULD NOT FIND WHAT THE ISSUE WAS. LATER, THE DEALERSHIP CALLED ME BACK AND SAID THAT THEY HAD FOUND A "TECHNICAL SERVICE BULLETIN" REGARDING THIS VERY ISSUE. DEALERSHIP DID A CALIBRATION AND POST ROAD TEST OK AT THIS TIME. I WANTED A RELIABLE CAR THAT I COULD DEPEND ON, AND NOW HAVE TRUST ISSUES WITH IT. *TR

05/18/2013
Components: ENGINE AND ENGINE COOLING,POWER TRAIN
Incident Date: 05/18/2013
Crash: No
Fire: No
Vehicle Identification Number: 1FADP3F24DL******
Summary

VEHICLE HAS HAD OIL LEAKING INTO ENGINE COMPARTMENT SINCE PURCHASED IN NOVEMBER 2012. AT 3000 MILES, REAR ENGINE SEAL REPLACED - LEAKS CONTINUED. REAR MAIN ENGINE SEAL REPLACED AGAIN AT 8000 MILES - ENGINE COMPARTMENT LEAKS CONTINUED. AFTER TWO MORE VISITS TO DEALER AND TWO ADDITIONAL TRIP TO DIFFERENT DEALERS, THIRD SERVICE DEPT. CLAIMS THAT TRANSMISSION IS SOURCE OF LEAK, NOT ENGINE. IF THIS IS THE CASE, THEN VEHICLE HAS BEEN DRIVEN FOR OVER 11,250 MILES WITH INSUFFICIENT TRANSMISSION LUBRICANT - GREAT CAUSE FOR CONCERN. *TR

05/16/2013
Components: POWER TRAIN,ELECTRICAL SYSTEM
Incident Date: 05/16/2013
Crash: No
Fire: No
Vehicle Identification Number: 1FADP3R47DL******
Summary

FORD FOCUS ELECTRIC VEHICLE STOPS SUDDENLY WITH "STOP SAFELY NOW". WHEN THIS OCCURS DRIVER (ME) LOOSES ALL ABILITY TO ACCELERATE. THIS EVEN OCCURRED TODAY AND LEFT US IN DANGER ON THE HIGHWAY WHILE WE NERVOUSLY WAITED FOR PROFESSIONAL ASSISTANCE. MANY REPORTS OF THIS EXACT ISSUE WITH THIS MAKE/MODEL VEHICLE ON THE PUBLIC FORUMS. CONCERN OF LOSS OF POWER TRAIN COULD MEAN INJURIES OR DEATH DEPENDING ON THE MOMENT A CAR LOOSES IT'S ABILITY TO DRIVE WHILE MOBILE. *TR

05/13/2013
Components: POWER TRAIN,ENGINE
Incident Date: 05/12/2013
Crash: No
Fire: No
Vehicle Identification Number: 1FADP3F24DL******
Summary

VEHICLE HAS BEEN LEAKING OIL SINCE IT WAS PURCHASED. (2) FORD DEALERSHIPS HAVE ATTEMPTED REPAIRS MULTIPLE TIMES TO STOP ENGINE OIL LEAK(S), ALL OF WHICH HAVE BEEN UNSUCCESSFUL. WAS UNDER VEHICLE ON 5/12/13 AND NOTICED THERE IS STILL ENGINE OIL LEAKING FROM AREA AROUND ENGINE/TRANSMISSION. DEFECT ALLOWING ENGINE TO RUN WITHOUT OPTIMAL AMOUNT OF OIL, LEAKING OIL CREATES FUEL FOR POTENTIAL FIRE, USED ENGINE OIL IS KNOWN CARCINOGEN, WHICH IS BEING DEPOSITED WITHIN ENGINE COMPARTMENT AND ALLOWED ACCESS TO PASSENGER CABIN. *TR

05/08/2013
Components: ENGINE AND ENGINE COOLING
Incident Date: 05/02/2013
Crash: No
Fire: Yes
Vehicle Identification Number: 1FADP3E28DL******
Summary

WE WERE DRIVING EASTBOUND ON 290 AT 1ST AVE.OUR VEHICLE STOPPED ACCELERATING. WE PULLED OVER TO THE SHOULDER. WE CALLED THE FORD 1-800 NUMBER AND REQUESTED TOW SERVICE AND THAT AN ILLINOIS TROOPER BE CALLED. WE ALSO CALLED THE DEALERSHIP WHERE WE PURCHASED THE BRAND NEW CAR. THE PERSON AT THE DEALERSHIP SUGGESTED WE TRY STARTING THE CAR AGAIN. SECONDS AFTER STARTING THE CAR AGAIN, A FLAME BURST OUT OF THE FRONT HOOD. WE EVACUATED THE VEHICLE. MOMENTS LATER MORE FLAMES APPEARED , FOLLOWED BY THE ENTIRE FRONT OF THE CAR BECOMING ENGULFED IN FLAMES. *TR

05/06/2013
Components: VEHICLE SPEED CONTROL,ELECTRONIC STABILITY CONTROL,ENGINE
Incident Date: 04/12/2013
Crash: No
Fire: No
Vehicle Identification Number: 1FADP3R41DL******
Summary

I WAS DRIVING ABOUT 40 MPH. SUDDENLY AN ERROR MESSAGE POPPED UP "SERVICE ADVANCETRAC". THEN THE CAR WAS DISABLED. THE SPEED AUTOMATICALLY REDUCED. THE SPEED DID NOT RESPOND OR INCREASE AT ALL WHEN I STEPPED ON THE ACCELERATOR PEDAL. LUCKILY, I WAS ABLE TO PULL OVER TO SAFETY. THEN THE CAR STOPPED COMPLETELY. I TURNED OFF THE CAR, THEN TURNED IT ON AGAIN. THE ERROR MESSAGE "SERVICE ADVANCETRAC" POPPED UP AGAIN. THIS TIME, THE CAR AUTOMATICALLY ACCELERATED FROM 0 TO 30 MPH, THEN IT RAN CONSTANTLY AT 30 MPH. THIS TIME, THE SPEED DID NOT RESPOND AT ALL WHEN I STEPPED ON THE ACCELERATOR PEDAL. IT WAS LIKE THE CAR WAS ON CRUISE CONTROL, WITHOUT YOU BEING ABLE TO TURN OFF CRUISE CONTROL! EXTREMELY DANGEROUS! I BROUGHT IT TO THE DEALERSHIP FOR SERVICE THE 1ST TIME. THEY REPLACED THE ACCELERATOR ASSEMBLY. ABOUT A WEEK LATER, THE SAME ISSUE HAPPENED AGAIN. I BROUGHT IT TO THE DEALERSHIP FOR SERVICE THE 2ND TIME. I EVEN TOOK A PICTURE OF THE ERROR MESSAGE ON THE DASHBOARD AND SHOWN IT TO THE SERVICE ADVISER. THEY COULDN'T REPRODUCE THE ISSUE, AND TOLD ME THERE WAS NOTHING THAT THEY COULD DO. THEN IT HAPPENED AGAIN RIGHT AFTER I DROVE OFF THE DEALERSHIP. THEN, I MANAGED TO DRIVE BACK TO THE DEALERSHIP WITH THE ERROR MESSAGE STILL ON AND WITH THE ISSUE OCCURRING. SERVICE WAS ABLE TO COLLECT SOME KIND OF CODE FROM THAT ERROR MESSAGE, BUT COULD NOT FIGURE OUT WHAT WAS WRONG WITH MY CAR, AND TOLD ME THEY WILL CONTACT FORD DIRECTLY. IT HAS BEEN 3 DAYS AND I HAVE NOT RECEIVED A RESPONSE AT ALL. THIS MORNING, I TURNED ON MY CAR AND DROVE FOR 2 MINUTES AND THE SAME ISSUE OCCURRED AGAIN! AS FOR PROOF, I WAS ABLE TO RECORD A 30 SECOND VIDEO CLIP WHILE THE CAR WAS RUNNING ON A CONSTANT SPEED OF 30 MPH WITHOUT ME STEPPING ON THE ACCELERATOR PEDAL. I DO NOT FEEL SAFE DRIVING THIS CAR ANYMORE BECAUSE THIS PROBLEM CAN OCCUR RANDOMLY ANYTIME IN THE MIDDLE OF THE ROAD! NOT SAFE FOR DRIVING! *TR

04/24/2013
Components: ENGINE
Incident Date: 04/10/2013
Crash: No
Fire: No
Summary

THE CAR SPUTTERS AND RATTLES WHEN LETTING THE FOOT OFF THE BRAKE WHEN IT IS AT A STAND STILL. IT FEELS AS IF IT IS TRYING TO START IN 2ND GEAR. THE PROBLEM IS GETTING INCREASINGLY WORSE. I HAVE HAD AN ISSUE WHERE THE CAR WOULDN'T GO PAST 15 MPH. I TURNED IT OFF AND STARTED IT AGAIN AND THE SPEED PROBLEM SEEMED TO BE FIXED. IT STILL SPUTTERS. I HAVE ALSO NOTICED THE TRANSMISSION SHIFTS ROUGH.

04/23/2013
Components: VEHICLE SPEED CONTROL,ENGINE,FUEL/PROPULSION SYSTEM
Incident Date: 04/21/2013
Crash: No
Fire: No
Vehicle Identification Number: 1FADP3K27DL******
Summary

AS I PULLED OUT INTO THE FLOW OF TRAFFIC FROM A GAS STATION, I REALIZED MY CAR WOULD NOT ACCELERATE BEYOND 15-20 MPH. I IMMEDIATELY PULLED OVER TO THE RIGHT HAND LANE AND PROCEEDED TO THE STOP LIGHT, WHICH WAS ABOUT A 100 YARDS DOWN THE ROAD. AT THE RED LIGHT I PLACED THE CAR INTO NEUTRAL AND DISCOVERED THE ENGINE WOULD NOT GO BEYOND 3500-4000 RPM'S. I THEN TURNED ON THE WARNING FLASHERS, AND WHEN THE LIGHT TURNED GREEN I PULLED OVER TO THE SIDE OF THE ROAD AND PROCEEDED AT 15-20 MPH UNTIL I COULD TURN INTO A SAFE AREA ABOUT 1 MILE DOWN. I THEN HAD THE CAR TOWED TO THE LOCAL FORD DEALER. WHEN THE DEALER RAN MY VIN# THROUGH THEIR SYSTEM, IT SHOWED THAT A TECHNICAL SERVICE BULLETIN HAD BEEN ISSUED REGARDING THIS VERY PROBLEM. THEY THEN REPAIRED THE CAR AND IT NOW SEEMS TO BE RUNNING OK, ALTHOUGH I DON'T FEEL REAL GOOD ABOUT IT. HOPEFULLY SOMETHING LIKE THIS WILL NOT HAPPEN AGAIN, ESPECIALLY IF I AM IN A SITUATION LIKE DRIVING ON THE FREEWAY AT HIGH SPEEDS. MYSELF AND MY WIFE WERE KNOWINGLY PUT INTO A POTENTIALLY UNSAFE RISK BY FORD MOTOR COMPANY, WHICH I FEEL COULD HAVE BEEN AVOIDED IF FORD MOTOR COMPANY HAD BEEN A LITTLE MORE PROACTIVE IN NOTIFYING THEIR CUSTOMERS OF THE POSSIBILITY OF SOMETHING LIKE THIS OCCURRING. *TR

04/21/2013
Components: POWER TRAIN
Incident Date: 04/17/2013
Crash: No
Fire: No
Vehicle Identification Number: 1FADP3E2XDL******
Summary

PURCHASED MY CAR NEW TRANSFERRED FROM A LOCAL DEALER. HAD 40 MILES ON IT WHEN I BOUGHT IT. AFTER DRIVING 160 MILES NOTICED TRANSMISSION BANGING AND STUTTERING WHEN TRYING TO ACCELERATE. TOOK TO APPLE FORD IN RED LION PA, IS IN SVC CTR TOLD ME TRANSMISSION NEEDS PULLED OUT OF CAR AND PARTS REPLACED. AT THIS POINT I LEFT CAR AT DEALERSHIP, WILL NOT TAKE THIS DEFECTIVE CAR HOME WITH ME. HAVE ASKED FOR A REPLACEMENT CAR. NO RESOLUTION. *TR

04/17/2013
Components: POWER TRAIN
Incident Date: 04/02/2013
Crash: No
Fire: No
Summary

CPSC: I1340028A. 2013 FORD FOCUS. CONSUMER STATED AFTER FIVE DAYS OF PURCHASING THE CAR IT STARTED HAVING TRANSMISSION PROBLEMS. *LN

04/15/2013
Components: EQUIPMENT,EQUIPMENT ADAPTIVE/MOBILITY
Incident Date: 03/29/2013
Crash: No
Fire: No
Summary

TL* THE CONTACT OWNS A 2013 FORD FOCUS. THE CONTACT STATED THAT HE ATTEMPTED TO PLACE A YAKIMA BIKE RACK ON THE ROOF OF HIS VEHICLE BUT THE FRONT AND REAR CLIPS FAILED TO CONNECT PROPERLY. THE RETAILER WAS CONTACTED AND INFORMED THE CONTACT THAT THE MANUFACTURER ENSURED THAT THE RACK WAS ADEQUATE ENOUGH TO FUNCTION PROPERLY. THE RACK WAS NOT REPLACED. *TR

04/11/2013
Components: POWER TRAIN
Incident Date: 03/29/2013
Crash: No
Fire: No
Vehicle Identification Number: 1FADP3R46DL******
Summary

I WAS STOPPED AT A BUSY INTERSECTION. WHEN THE LIGHT TURNED GREEN I PRESSED DOWN ON THE ACCELERATOR AND IMMEDIATELY A WARNING TONE WENT OFF, AND A WARNING LIGHT LIT UP ON THE DASH SAYING "STOP SAFELY NOW." THEN IMMEDIATELY AFTER THAT A "YELLOW WRENCH" ICON WOULD INTERMITTENTLY ILLUMINATE. THE CAR STILL HAD ELECTRICITY TO THE DASH, BUT WOULD DO NOTHING WHEN THE ACCELERATOR PEDAL WAS STEPPED ON. THE CAR WAS DEAD. I WAS UNABLE TO GET THE CAR OUT OF GEAR, INTO PARK. I PUT MY HAZARDS ON, BUT WAS VERY AFRAID OF BEING REAR-ENDED DUE TO THE INTERSECTION BEING SO BUSY. I TRIED HOLDING THE ON/OFF BUTTON AND KEPT GETTING THE SAME WARNINGS. IT WAS ONLY BY CONTINUING TO PUSH THE ON/OFF BUTTON DID I FINALLY GET THE CAR TO RESET, AND TURN OFF, THEN ON. WHEN IT FINALLY STARTED THE WARNING MESSAGES WERE THEN GONE. I CALLED FORD, AND TOOK THE CAR THE DEALER WHO FOUND NO CODES RECORDED. THIS IS STILL A VERY SMALL VOLUME PRODUCTION CAR AND THERE ARE QUITE A FEW PEOPLE REPORTING THE SAME BEHAVIOR ON THE FORD FOCUS ELECTRIC BULLETIN BOARDS. SOME HAVE HAD THIS OCCUR WHILE THE CAR IS IN MOTION WITH THE CAR BECOMING NON-RESPONSIVE AND WITH THE SAME "STOP SAFELY NOW" WARNINGS.

04/10/2013
Components: STEERING
Incident Date: 11/01/2012
Crash: No
Fire: No
Vehicle Identification Number: 1FADP3K20DL******
Summary

WHEN DRIVING AT HIGHWAY SPEEDS THE STEERING BECOMES "STICKY". WHEN ATTEMPTING TO KEEP THE VEHICLE IN A STRAIGHT LINE THE STEERING STICKS IN ITS CURRENT POSITION AND TO MAKE A SLIGHT MODIFICATION I HAVE TO PUT MORE EFFORT INTO TURNING THE STEERING WHEEL. ONCE THE STEERING RELEASES THE CAR OVER CORRECTS AND THEN I NEED TO MAKE A CORRECTION IN THE OPPOSITE DIRECTION CAUSING A "ZIG-ZAG" MOTION. IT FEELS LIKE I COULD LOSE CONTROL IF I OVER CORRECTED AND I FIND MYSELF GRIPPING THE STEERING WHEEL WHEN DRIVING THIS VEHICLE AT HIGHWAY SPEEDS. IN CITY DRIVING I DON'T NOTICE THIS HAPPENING, ONLY HIGHWAY DRIVING IT TENDS TO "STICK" IN ITS POSITION. I BROUGHT THE CAR TO THE DEALERSHIP AND THEY MENTIONED IT HAS ELECTRONIC STEERING AND THAT THIS IS NORMAL AND THEY DIDN'T KNOW OF ANY TSB'S ON THE VEHICLE YET. I FEEL THAT THIS IS A SAFETY ISSUE SINCE IT WOULD BE EASY TO OVERCORRECT AND THEN EVENTUALLY LOSE CONTROL OF THE VEHICLE, OR EVEN CAUSE AN ACCIDENT IF THERE IS A CAR IN THE NEXT LANE. I BELIEVE FORD NEEDS TO ADJUST THEIR ELECTRONIC STEERING TO ASSIST LESS THAN IT IS CURRENTLY PROGRAMMED TO DO. *TR

04/09/2013
Components: POWER TRAIN,ENGINE
Incident Date: 04/03/2013
Crash: No
Fire: No
Vehicle Identification Number: 1FADP3F24DL******
Summary

VEHICLE HAS LEAKED ENGINE OIL SINCE NEW, WHICH WAS FIRST DISCOVERED AT 500MI. ENGINE OIL CONTAMINATED CLUTCH DISCS IN AUTOMATIC TRANMISSION, WHICH RESULTED IN REPLACEMENT OF REAR MAIN ENGINE SEAL, TRANSMISSION CLUTCHES, ETC. WHICH WAS SUPPOSED TO RESOLVE PROBLEM. ATTEMPTED REPAIR TOOK PLACE AT APPROX. 7500 MI. AT 7800 MI, ENGINE OIL IS STILL LEAKING OIL, COVERING THE BOTTOM ON THE ENGINE AND POOLING ON THE UNDER-ENGINE COVER. SUSPECT NEW CLUTCH DISCS ALSO CONTAMINATED, WHICH IS CAUSING JERKY TRANSMISSION ACTION IN DRIVE. *TR

04/05/2013
Components: POWER TRAIN
Incident Date: 03/31/2013
Crash: No
Fire: No
Summary

BOUGHT THE CAR ON SATURDAY. ON SUNDAY, NOTICED A GRINDING NOISE COMING FROM THE TRANSMISSION. ALSO NOTICED TRANSMISSION SLIPPING BETWEEN GEARS. CAR DOES NOT ACCELERATE CORRECTLY AND DOES NOT SHIFT LIKE IT SHOULD. WHEN ON A DECLINE, THE CAR DRIFTS BACKWARDS IF YOU LET OFF THE BRAKE TO ACCELERATE. TOOK IT TO THE DEALER WHERE I WAS TOLD THAT THIS IS ALL NORMAL. FORD HAS INFORMED THE DEALER NOT TO FIX THE ISSUES. DEALER SAID THAT FORD DOES NOT HAVE A SOLUTION TO THESE PROBLEMS. *TR

04/01/2013
Components: STEERING
Incident Date: 03/18/2013
Crash: No
Fire: No
Vehicle Identification Number: 1FADP3F25DL******
Summary

TL* THE CONTACT OWNS A 2013 FORD FOCUS. THE CONTACT STATED WHILE DRIVING APPROXIMATELY 60 MPH, THE STEERING WHEEL SEIZED WITHOUT ANY WARNING AND THEN RESUMED NORMALLY. THE FAILURE OCCURRED WHEN THE CONTACT WAS OPERATING THE VEHICLE IN 70 DEGREE AND WEATHER AND ABOVE. THE VEHICLE WAS TAKEN TO AN AUTHORIZED DEALER TWICE FOR THE SAME DEFECT. THE TECHNICIAN INFORMED THE CONTACT THAT THE RACK AND PINION WOULD NEED TO BE REPLACED. THE VEHICLE HAD NOT BEEN REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED OF THE PROBLEM. THE APPROXIMATE FAILURE MILEAGE WAS 1,000.

03/31/2013
Components: ELECTRICAL SYSTEM
Incident Date: 03/30/2013
Crash: No
Fire: No
Summary

I BOUGHT A 2013 FORD FOCUS HATCHBACK ON MARCH 22, 2013, LESS THAN TWO WEEKS. ALL SUDDEN MY CAR DIED WOULDN'T START. I CALLED FORD ROADSIDE ASSISTANCE, THE GUY CAME AND JUMP START MY CAR 5-6 TIMES IN ORDER TO GET CAR STARTED, BUT THE HOOD/ AND DASHBOARD HAD BURNING SMELLS AND IT WENT DARK COMPLETELY, NO LIGHTS DISPLAY ON DASH, THE SIGNAL LIGHT DIDN'T EVEN WORK TOO. I CHECKED ONLINE, MANY PEOPLE COMPLAINT FORD FOCUS HAS ELECTRICAL WIRING PROBLEM SINCE YEAR 2000, AND IT IS CONTINUED USING ON YEAR 2013 MODEL, THE WIRE CRACKING IN INSULATION. FORD SHOULD RECALL CARS TO FIX THEIR DESIGN PROBLEMS, BUT I BELIEVE GOVERNMENT NEEDS TO STEP IN BEFORE THE BIG 3 MOTOR MANUFACTURERS WOULD TAKE CONSUMERS SERIOUSLY. *TR

03/20/2013
Components: EQUIPMENT
Incident Date: 03/01/2013
Crash: No
Fire: No
Vehicle Identification Number: 1FADP3K2XDL******
Summary

2013 FORD FOCUS. CONSUMER WRITES IN REGARDS TO POOR DEALERSHIP SERVICE IN GETTING SECURITY CODE CHANGED ON CAR KEYS. *SMD THE CONSUMER STATED DURING AN INSPECTION OF THE VEHICLE, HE NOTICED PARTS WERE MISSING FROM THE HATCHBACK AND FOR THE REAR TRAY.

03/20/2013
Components: POWER TRAIN
Incident Date: 12/05/2012
Crash: No
Fire: No
Vehicle Identification Number: 1FADP3F24DL******
Summary

TL* THE CONTACT OWNS A 2013 FORD FOCUS. THE CONTACT STATED THAT WHILE DRIVING 25 MPH, THE TRANSMISSION WOULD STUTTER ABNORMALLY. THE VEHICLE WAS SHUT OFF AND RESTARTED BUT THE FAILURE RECURRED. THE VEHICLE WAS TAKEN TO THE DEALER FOR INSPECTION AND THEY ADVISED THE CONTACT THAT THE CENTRAL COMPUTER NEEDED TO BE REPLACED. THE VEHICLE WAS REPAIRED BUT THE FAILURE RECURRED. THE MANUFACTURER WAS NOT NOTIFIED. THE FAILURE MILEAGE WAS 500.

03/14/2013
Components: VISIBILITY,STRUCTURE,SEATS
Incident Date: 01/08/2013
Crash: No
Fire: No
Vehicle Identification Number: 1FADP3F2XDL******
Summary

TL* THE CONTACT OWNS A 2013 FORD FOCUS. THE CONTACT STATED THAT THE DRIVER AND PASSENGER'S SIDE SEAT HEADREST BLOCKED THE REARVIEW MIRROR VISIBILITY WHEN REVERSING. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE MANUFACTURER STATED THAT THERE WAS NOT AN ADJUSTMENT AVAILABLE FOR THE HEADREST BECAUSE IT WAS A SAFETY FEATURE. THE VEHICLE WAS NOT REPAIRED. THE APPROXIMATE FAILURE MILEAGE WAS 100. ..UPDATED 04/24/13 *BF THE CONSUMER STATED THE GAS PEDAL IS TOO CLOSE TO THE BRAKE. IT IS POSSIBLE FOR A PERSON WITH A WIDE SHOE TO STEP ON BOTH PEDALS AT THE SAME TIME. UPDATED 05/16/2013 *JS

03/08/2013
Components: POWER TRAIN,ENGINE
Incident Date: 02/27/2013
Crash: No
Fire: No
Vehicle Identification Number: 1FADP3F24DL******
Summary

NOTED JERKY MOVEMENT OF CAR DURING TURNS AND IMMEDIATELY UPON ACCELERATION. WAS MINOR AT FIRST, BUT APPEARED TO INCREASE IN DURATION AND INTENSITY WITH ADDITIONAL MILEAGE. QUALITY OF SHIFTING BETWEEN GEARS VERY POOR - SURGING AND LURCHING NOTICED. SLIGHT OIL LEAK DETECTED TOWARDS FRONT END OF ENGINE AT FIRST OIL CHANGE. UNDER ENGINE COVER ALSO COATED WITH ENGINE OIL RESIDUE. TOOK VEHICLE INTO FORD DEALER FOR ABOVE COMPLAINT, WAS INFORMED THAT ENGINE HAD LOST OIL DUE TO LEAK AND HAD CONTAMINATED ITS CLUTCHES (EVEN THOUGH IT IS AN AUTOMATIC, IT HAS 2 CLUTCH DISCS) WHICH CAUSED ERRATIC PERFORMANCE AND REQUIRED REPLACEMENT AND REPAIR. INITIAL GUESS IS DEFECTIVE REAR MAIN SEAL IS AT FAULT. CONCERN OVER DAMAGE TO ENGINE DISMISSED BY SHOP SUPERVISOR. PERSONAL CONCERN WAS THAT VOLUME OF OIL SOAKING INTO UNDER ENGINE COVER COULD BE IGNITED BY ENGINE AND CAUSE FIRE. SAFETY CONCERN OVER DEFECTIVE TRANSMISSION IS THAT DECREASED PERFORMANCE WOULD LEAVE VEHICLE STRANDED. COMPLETE LOSS OF ENGINE OIL WOULD RESULT IN CAR STOPPING, AND COULD POSSIBLY CAUSE ACCIDENT, DAMAGE, FIRE, ETC. *TR

03/07/2013
Components: TIRES
Incident Date: 03/05/2013
Crash: No
Fire: No
Vehicle Identification Number: 1FADP3L96DL******
Summary

THE PROBLEM WITH THE 2013 FORD FOCUS ST, A SPORTY VERSION OF THE STANDARD FOCUS IS WITH THE GOODYEAR 235/40/18" SUMMER ONLY TIRES AS A STANDARD TIRE FOR ALL ST'S. I CONTACTED FORD CUSTOMER RELATIONS LOOKING FOR ASSISTANCE, THEY OPENED A CASE NUMBER ([XXX]). I CALLED THE SALES MANAGER AT ASKING IF HE HAD ANY CONCERNS ABOUT SELLING A CAR WITH SUMMER ONLY TIRES. AFTER A BRIEF DISCUSSION HE AGREED THAT FORD SHOULD HAVE OFFERED AN OPTIONAL PACKAGE FOR THE CAR AS THEY DO FOR THE MUSTANG GT. I ALSO CONTACTED GOODYEAR'S CUSTOMER SERVICE, THEY ALSO DIDN'T RECOMMEND THIS TIRE FOR WINTER DRIVING AND SUGGESTED FORD COULD HAVE OFFERED SEVERAL OTHER ALL WEATHER HIGH PERFORMANCE TIRES. I WAS NOT TOLD THIS WAS A SUMMER ONLY TIRE FROM THE DEALER OR FORD, AND I SHOULD PURCHASE A WINTER SET OF TIRES AND WHEELS BEFORE DRIVING THE CAR. FOR AN ENTRY LEVEL CAR FOR SOME BUYERS THIS COULD BE A PROBLEM AND AN ADDED COST NOT EXPLAINED BEFORE THE SALE. TODAY I RECEIVED A CALL FROM [XXX]THE REGIONAL FORD CUSTOMER SERVICE MANAGER. SHE HAD REVIEWED THE CASE WITH A FORD TECH MANAGER FOR THE FOCUS ST, THEY CONCLUDED THAT THE CAR COMES THIS WAY WITH SUMMER TIRES ONLY AND SHOULD NOT BE DRIVEN IN SNOW BUT CUSTOMERS CAN PURCHASE A SECOND SET OF ALL WEATHER TIRES AND WHEELS FROM LOCAL TIRE DEALERS SINCE THE FORD DEALER DOES NOT OFFER AN OPTION OR TIRES. NO OFFER FOR REPLACEMENT OF THE TIRES, NO CREDIT FOR THE SUMMER TIRES TOWARDS PURCHASE OF ALL SEASON TIRES, OR MOUNT & BALANCE OF TIRES I COULD PURCHASE. AT THE DEALER OR FORD THERE IS NO OPTION TO PURCHASE AN ALL SEASON TIRE FOR A MAIN STREAM SPORTY ECONOMY CAR, LIMITING IT'S USE TO ABOVE FREEZING TEMPERATURE DRIVING. I'M VERY SURPRISED AND DISAPPOINTED BY FORDS UNWILLINGNESS TO PROVIDE ANY SOLUTIONS FOR A SERIOUS DRIVABILITY AND SAFETY ISSUE WITH THE 2013 FORD FOCUS ST DURING WINTER DRIVING. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6).*TR

02/25/2013
Components: ENGINE AND ENGINE COOLING,ELECTRICAL SYSTEM
Incident Date: 02/21/2013
Crash: No
Fire: No
Vehicle Identification Number: 1FADP3N29DL******
Summary

VEHICLE LOST ALL POWER WHILE DRIVING AT 45 MPH WITH NO WARNING. AFTER ATTEMPTING TO RESTART FOR 10-15 MINUTES, THE CAR DID RE-START, BUT THE CHECK ENGINE LIGHT STAYED ON. TOOK TO DEALERSHIP ON 2/22. AWAITING INFORMATION FROM DEALER. *TR

02/14/2013
Components: VEHICLE SPEED CONTROL
Incident Date: 02/14/2013
Crash: No
Fire: No
Summary

DRIVING TO WORK TRAVELING AT 80 MPH MY FORD FOCUS 2013 HATCHBACK SE DECELERATES TO 60 MPH. I STEP ON THE GAS TO ACCELERATE, BUT THE RPM GOES FROM 3000 RPM TO 4500 RPM WITH NO INCREASE IN SPEED. THE CAR WAS ONLY GOING UP A SLIGHT INCLINE IN THE ROAD NO MORE THAN 10 DEGREES OF ELEVATION. I RELEASE THE GAS AND THEN TRY TO STEP ON THE BRAKE GENTLY. IF THERE WERE PROBLEMS ACCELERATING I WANTED TO BE SURE I WOULD BE ABLE TO STOP. THE BRAKES WORKED FINE, BUT WHEN I PROCEEDED TO ACCELERATE I COULD NOT GET THE CAR BEYOND 60 MPH. THE CRUISE CONTROL WAS NOT ON, AND THIS IS THE FIRST TIME IT EVER HAPPENED. THE CAR WAS PURCHASED NEW JAN 2, 2013. I LIVE IN SAN FRANCISCO SO THERE WERE NO EXTREME WEATHER CONDITION TO CAUSE THIS ISSUE. *TR

02/13/2013
Components: POWER TRAIN,ENGINE
Incident Date: 02/04/2013
Crash: No
Fire: No
Vehicle Identification Number: 1FADP3N24DL******
Summary

I OWN A 2013 FORD FOCUS HATCHBACK TITANIUM MODEL. PURCHASED THE CAR IN JANUARY 2013. CURRENTLY HAS 1100 MILES ON IT. CAR HAS A SIX-SPEED AUTOMATIC TRANSMISSION THAT FORD HAS DUBBED "POWERSHIFT". TRANSMISSION IS VERY JITTERY AT ALL SPEEDS WHEN SHIFTING GEARS WHILE ACCELERATING. IT IS ALSO HESITANT TO SHIFT GEARS AND PICK UP SPEED. IT SEEMS LIKE SOMETHING IS GOING TO BREAK INSIDE THE ENGINE AND THE CAR JERKS WHEN SHIFTING GEARS. FROM A STANDING STOP THE CAR WILL START TO ROLL BACK WHEN YOU LET OFF THE BRAKE AND STEP ON THE ACCELERATOR PEDAL. THIS IS AN ACCIDENT WAITING TO HAPPEN AND IS VERY DANGEROUS. *TR

01/26/2013
Components: STRUCTURE
Incident Date: 12/20/2012
Crash: No
Fire: No
Vehicle Identification Number: 1FADP3F24DL******
Summary

THIS IS A COPY OF COMPLAINT SENT TO FORD... "THE HOOD ON MY ONE MONTH OLD FOCUS HAS POPPED FOUR (4) TIMES. TODAY I BROUGHT IT IN TO MY DEALER (RT 23 AUTO MALL, BUTLER, NJ) AND WAS TOLD THERE WAS NOTHING WRONG WITH THE CAR. IT "MAY" BE MY FOOT ACTIVATING THE HOOD LATCH. IF MY FOOT CAN OPEN THE CAR HOOD, YOU HAVE A SERIOUS DESIGN PROBLEM. (WHICH WE ALREADY KNOW FROM THE OTHER DESIGN ISSUES THE FOCUS HAS). THIS IS A SAFETY ISSUE!!! FORD SHOULD REMOVE ALL FOCUS' FROM THE ROAD IMMEDIATELY. MY DEALER AGREED AND GAVE ME A LOANER. THEY WILL BE CONTACTING YOU MONDAY TO RESOLVE THIS ISSUE. IF I WAS ABLE TO TEST DRIVE THE FOCUS FOR MORE THAN AN HOUR, I PROBABLY (DEFINITELY) WOULD NOT HAVE PURCHASED IT. I HAD CONVINCED MYSELF TO BUY AN AMERICAN MADE CAR, BUT I WAS WRONG!" *TR

01/24/2013
Components: STEERING
Incident Date: 01/23/2013
Crash: No
Fire: No
Vehicle Identification Number: 1FADP3J26DL******
Summary

APPROXIMATELY 15 MINUTES INTO TRIP TO WORK FROM HOME THE POWER ASSIST STEERING ON MY 2013 FORD FOCUS FAILED AT WHICH POINT THE VEHICLE BECAME SIGNIFICANTLY DIFFICULT TO STEER. LUCKLY I WAS ON A STRAIGHT PATH, HAD THIS HAPPENED IN A TURN, AN ACCIDENT WOULD HAVE CERTAINLY OCCURED. AT THE POINT WHERE THE POWER ASSIST STEERING FAILED A MESSAGE APPEARED ON THE DASHBOARDS LED DISPLAY THAT READ SOMETHING TO THE EFFECT THAT LOSE OF POWER ASSITED STEERING DETECTED. AFTER THE MESSAGE DISAPPEARED, THE VEHICLE'S (!) LIGHT REMAINED LITE. VEHICLE WAS TOWED TO DEALERSHIP WHO AFTER LOOKING AT IT STATED THAT THE TECHNICIAN STARTED THE VEHICLE AND IT RAN PERFECTLY. NO ISSES WITH THE STEERING AT ALL, BUT THAT THERE WERE SOME "CODES" LOOGED IN THE VEHICLE'S SYSTEM THAT THEY WERE UNFAMILIAR WITH AND WERE TRYING TO REACH THE "FORD HOTLINE" FOR FURTHER HELP. *TR

01/16/2013
Components: POWER TRAIN
Incident Date: 12/10/2012
Crash: No
Fire: No
Vehicle Identification Number: 1FADP3K20DL******
Summary

TL* THE CONTACT OWNS A 2013 FORD FOCUS. THE CONTACT STATED THAT WHENEVER THE FRONT DRIVER AND PASSENGER SIDE EXTERIOR DOORS WERE OPENED, AN UNUSUAL NOISE WAS HEARD FROM THE TRANSMISSION. THE VEHICLE WAS TAKEN TO AN AUTHORIZED DEALER THREE TIMES FOR THE PROBLEM. THE TECHNICIAN ADVISED THAT THE TRANSMISSION WAS OPERATING AS DESIGNED. THE MANUFACTURER WAS NOTIFIED OF THE PROBLEM. THE APPROXIMATE FAILURE MILEAGE WAS 564.

01/10/2013
Components: STEERING
Incident Date: 01/08/2013
Crash: No
Fire: No
Vehicle Identification Number: 1FADP3K27DL******
Summary

DRIVING STRAIGHT ON THE HIGHWAY ~50MPH THE CAR SEEMED TO BE DRIFTING TO THE RIGHT AS THOUGH BEING BLOWN BY HEAVY WINDS, ALTHOUGH THERE WAS LITTLE/NO WIND THAT DAY. I APPLIED A TYPICAL, SLIGHT ADJUSTMENT TO THE LEFT BUT THE STEERING WHEEL RESISTED MY INPUT, AS THOUGH SOMEBODY WAS HOLDING ONTO THE STEERING WHEEL AND APPLYING PRESSURE TO THE RIGHT, AFTER A SPLIT SECOND, THE OPPOSING PRESSURE RELEASED AND THE WHEEL OVERCORRECTED TO THE LEFT FOLLOWED BY THE IDENTICAL RESPONSE WHEN I ATTEMPTED TO CORRECT BACK TO THE RIGHT. IT CONTINUED TO DO THIS EVERY MILE OR SO, FOR APPROXIMATELY 9 MILES, UNTIL I TURNED OFF THE HIGHWAY. AT LOWER SPEEDS (CITY DRIVING) THE STEERING IS COMPLETELY NORMAL. THE SAME THING HAS HAPPENED ON THREE DIFFERENT STRETCHES OF HIGHWAY IN THE JACKSONVILLE AREA. I HAVE TRIED DIFFERENT LANES, CHECKING THE TIRE PRESSURE, AND I HAD THE DEALERSHIP CHECK IT BUT THEY COULD NOT DUPLICATE THE PROBLEM. APPLYING LIGHT/STEADY/EVEN PRESSURE IN THE DIRECTION OF THE DESIRED CORRECTION, WITHOUT APPLYING PRESSURE BEYOND THE POINT WHERE YOU FEEL THE RESISTANCE SEEMS TO HELP PREVENT THE OVERCORRECTION PROBLEM. ON 9 JAN, WHEN CROSSING UNEVEN LANES ON THE HIGHWAY DUE TO CONSTRUCTION, THE WHEEL PULLED TO THE RIGHT MORE THAN YOU'D EVER EXPECT UNDER THESE CONDITIONS AND I ENDED UP HALF WAY INTO THE NEXT LANE. LUCKILY THERE WERE NO CARS IN THAT LANE OTHERWISE IT WOULD HAVE RESULTED IN A COLLISION WITHOUT A DOUBT. THAT WAS FOLLOWED BY AN OVERCORRECTION TO THE LEFT, AND AGAIN BACK TO THE RIGHT. I HAD TO SLOW DOWN BELOW 40MPH BEFORE THE RESISTANCE IN THE STEERING EASED UP. THIS INCIDENT HAPPENED ON A HIGHWAY THAT I AM VERY FAMILIAR WITH; I HAVE TRAVELED IT WITHOUT INCIDENT ON MY WAY HOME FROM WORK FOR THE PAST 6 YEARS, AND I WAS PREPARED FOR THE TRANSITION BETWEEN THE TWO UNEVEN LANES. I HAVE DRIVEN OTHER VEHICLES WITH EPAS. THIS IS NOT NORMAL!! *TR

01/09/2013
Components: POWER TRAIN
Incident Date: 01/02/2013
Crash: No
Fire: No
Vehicle Identification Number: 1FADP3F2XDL******
Summary

WHEN SLOWING DOWN IN TRAFFIC OR IN STOP AND GO TRAFFIC, AND THEN HAVE TO ACCELERATE IT FEELS LIKE THE CAR HESITATES OR STUTTERS TO GET INTO THE NEXT GEAR. IF SLOWING DOWN FOR TRAFFIC, AND THEN ACCELERATING THE CAR HESITATES TO GO FORWARD, THE ENGINE REVS BUT HESITATES TO GO FORWARD. IT IS LIKE BEING IN NEUTRAL FOR A FEW SECONDS. I NOTICED AT THIS TIME THE NEEDLE FOR THE TACHOMETER WENT UP TO PAST THE NUMBER 4. *TR

01/06/2013
Components: POWER TRAIN,ELECTRICAL SYSTEM
Incident Date: 01/02/2013
Crash: Yes
Fire: No
Vehicle Identification Number: 1FADP3J25DL******
Summary

INCIDENT HAPPENED WHILE IN PARK - STOPPED THE CAR AND PLACED IT IN PARK (THOUGHT I DID) SHUT THE CAR OFF AND LOCKED THE VEHICLE AND ENTERED THE STORE. THE VEHICLE ROLLED BACKWARDS AND HIT ANOTHER VEHICLE. VEHICLE WAS OBVISIOUSLY NOT IN PARK BUT ALLOWED ME TO EXIT THE VEHICLE AND LOCK THE DOORS WHILE NOT IN PARK. I HAVE NOTICED THIS BEFORE AND FIND THAT YOU NEED TO ALWAYS DOUBLE CHECK TO MAKE SURE IT IS IN PARK. THIS IS A KEYLESS VEHICLE - OTHER KEYED VEHICLES THAT I OWN WILL NOT ALLOW YOU TO PULL THE KEYS OUT IF THE VEHICLE IS NOT IN PARK. THIS APPEARS TO BE A FLAW IN THIS KEYLESS VEHICLE.. *TR

11/26/2012
Components: POWER TRAIN
Incident Date: 11/16/2012
Crash: No
Fire: No
Vehicle Identification Number: 1FADP3F20DL******
Summary

TL- THE CONTACT OWNS A 2013 FORD FOCUS. THE CONTACT STATED THAT WHENEVER TRAVELING UPHILL, THE VEHICLE WOULD ROLL AWAY IN REVERSE. THE CONTACT STATED THAT THE FAILURE OCCURRED WHENEVER SWITCHING FROM THE BRAKE PEDAL TO THE ACCELERATOR PEDAL. THE CONTACT TOOK THE VEHICLE TO THE DEALER AND WAS TOLD THAT THE VEHICLE WAS PERFORMING AS DESIGNED AND THAT THE OCCURRENCE WAS A NORMAL CHARACTERISTIC OF THE VEHICLE. THE CONTACT STATED THAT HE RECEIVED INFORMATION FROM THE MANUFACTURER THAT STATED THAT THE VEHICLE WAS SUPPOSED TO ROLL AWAY IN REVERSE. THE VEHICLE WAS NOT REPAIRED. THE FAILURE AND THE CURRENT MILEAGE WAS 500. KMJ

11/20/2012
Components: SEATS
Incident Date: 11/12/2012
Crash: No
Fire: No
Vehicle Identification Number: 1FADP3L97DL******
Summary

TL* THE CONTACT OWNS A 2013 FORD FOCUS. THE CONTACT STATED THAT THE HEAD RESTRAINT WERE NOT ADJUSTABLE AND WOULD PUSH HIS HEAD FORWARD TO THE POINT WHERE HE WAS UNABLE TO DRIVE THE VEHICLE. THE VEHICLE WAS TAKEN TO A DEALER FOR DIAGNOSIS WHO SUGGESTED THAT THE CONTACT PURCHASE THE ADJUSTABLE HEAD RESTRAINTS. THE CONTACT FOUND THE SOLUTION TO BE UNREASONABLE. THE MANUFACTURER WAS NOTIFIED BUT OFFERED NO ASSISTANCE. THE FAILURE AND CURRENT MILEAGE WAS 300.

11/09/2012
Components: POWER TRAIN
Incident Date: 11/09/2012
Crash: No
Fire: No
Vehicle Identification Number: 1FADP3K20DL******
Summary

I WAS DRIVING ON THE FREEWAY AND ATTEMPTED TO ACCELERATE. THE TRANSMISSION HUNTED FOR A GEAR BUT SEEMED TO GET STUCK BETWEEN GEARS AND ACTED AS IF IT WAS IN NEUTRAL. THE ENGINE RPMS STAYED UP SINCE I HAD MY FOOT ON THE GAS. I LET OFF THE ACCELERATOR AND THE ENGINE RPMS DIDN'T DROP, BUT KIND OF JUMPED AROUND. I TRIED APPLYING THE ACCELERATOR BUT IT JUST REVVED AND DIDN'T ACCELERATE. I THEN STOPPED APPLYING THE ACCELERATOR, SHIFTED TO NEUTRAL, THEN SHIFTED BACK TO DRIVE AND THE TRANSMISSION FOUND A GEAR AND I WAS ABLE TO DRIVE NORMALLY. *TR

10/30/2012
Components: POWER TRAIN
Incident Date: 10/29/2012
Crash: No
Fire: No
Vehicle Identification Number: 1FADP3F21DL******
Summary

AT APPROXIMATELY 7:15 AM, ROADWAY WAS WET (PREVIOUSLY RAINED), TRAVELING AT APPROXIMATELY 60 MPH IN LANE 3 OF 3 AND CHANGING LANE INTO LANE 2 OF 3 WHILE MILDLY ACCELERATING AND THEN LET OFF THE ACCELERATOR LIGHTLY AS CHANGING LANE (APPROACHING REAR OF VEHICLE IN FRONT OF ME). AS I TRIED TO ACCELERATE AFTER CHANGING INTO LANE 2, THE VEHICLE APPARENTLY SHIFTED INTO NEUTRAL WITHOUT USER INPUT, ENGINE COULD BE REVVED TO 5K RPM WITH NO EFFECT ON FORWARD SPEED. I MOVED GEAR SELECTOR INTO N FROM D AND BACK, AND D TO L AND BACK WITH NO EFFECT. I HAD TO PULL OVER TO FAR LEFT AS IT WAS UNSAFE TO MOVE TO RIGHT. VEHICLE WAS OTHERWISE COASTING WITH VERY LITTLE RESISTANCE (SPEED LOSS WAS VERY GRADUAL SUGGESTING NO BRAKING EFFECT VIA ENGINE COMPRESSION). ONCE I REACHED APPROXIMATELY 10-15 MPH THE TRANSMISSION REENGAGED A GEAR AND WAS ABLE TO DRIVE AWAY. AUTOMATIC TRANSMISSION DISENGAGED WITHOUT USER COMMAND, CAUSING LOSS OF PROPULSION AND POTENTIALLY DANGEROUS SITUATION OF BEING STRUCK FROM BEHIND. *TR

10/18/2012
Components: ELECTRICAL SYSTEM
Incident Date: 10/11/2012
Crash: No
Fire: No
Vehicle Identification Number: 1FADP3K23DL******
Summary

THE INSTRUMENT CLUSTER GAUGES ARE HARD TO READ ON A SUNNY DAY. THE VISION OF THE SPEEDOMETER, WHILE DRIVING ON A SUNNY DAY IS VERY HARD TO READ. IT IS A DISTRACTION TO STARE AT THE SPEEDOMETER, TO SEE THE SPEED OF THE VEHICLE. THE INSTRUMENT CLUSTER LIGHTS ARE SET AT THE BRIGHTEST SETTING. THE GLARE FROM THE POLISHED ALUMINUM ON THE STEERING WHEEL IS ALSO A DISTRACTION WHILE DRIVING ON A SUNNY DAY. THE CLUSTER GAUGE BACK LIGHTS NEED TO BE BRIGHTER. MY LOCAL FORD DEALER WAS NOT A HELP... *TR

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