EN

2013 Ford Mustang C RWD

6
Recalls
244
Complaints

Safety Ratings.

NHTSA’s 5-Star Safety Ratings help consumers compare vehicle safety when searching for a car. More stars mean safer cars.

Frontal Crash
Side Crash
Rollover
Overall Front Star Rating

Combines Driver and Passenger star ratings into a single frontal rating. The frontal barrier test simulates a head-on collision between two similar vehicles, each moving at 35 mph.

Front Driver Side
Front Passenger Side
Overall Side Star Rating

Combines Side Barrier and Side Pole Star Ratings into a single side rating.

Driver
Passenger
Overall Side Pole Star Rating

Combines Side Barrier and Side Pole Star Ratings into a single side rating.

Rollover Star Rating

The Rollover Resistance test measures the risk of rollover in a single-vehicle, loss-of-control scenario.

Rollover Risk: 8.7%

Complaints
Recalls

244 Complaints

for 2013 FORD MUSTANG
11/13/2021
Components: POWER TRAIN
Incident Date: 11/13/2021
Crash: No
Fire: No
Vehicle Identification Number: 1ZVBP8AM6D5******
Summary

Randomly while driving there is the engine revs up but car does not go any faster, no reponse from the throttle, no pwower. It slams down into lower gear, at one time the rear wheels screeched. My wife was driving this time, we were in traffic and was almost rear ended. She will no longer drive the car. Sometimes the wrench light would come on when it was slamming into a different gear then go away after shutting the engine off. I had someone check for codes but none were found. On 1 occasion I took a video on my phone while driving at asready throttle and the speedometer was all over the place, up at 40 down to 20 up then down to 0. I had the spark plugs, pcv, evap purge valve, throttle body replaced and it is not fixed. the car has 49K miles. We have owned this car since new. It happens more often now but I cannot replicate it on demand.

10/09/2021
Components: UNKNOWN OR OTHER
Incident Date: 05/15/2021
Crash: No
Fire: No
Vehicle Identification Number: 1ZVBP8EM5D5******
Summary

While driving my vehicle on the freeway at a speed of 60 miles an hour my vehicle seemed to downshift into first gear. This nearly caused me to crash. In addition, those driving behind me almost rear-ended me.

10/02/2021
Components: POWER TRAIN
Incident Date: 10/01/2020
Crash: Yes
Fire: No
Vehicle Identification Number: 1ZVBP8EM2D5******
Summary

My 2013 Ford Mustang had some problems with down shifting, and my daughter took it several times to the dealer, they said it is probably the throttle body, so I replaced it, and thought that everything was fine. So on September last year my daughter was in an accident due to the car downshifting to first gear, the tires locked up and she swirled to some freeway wire retainers. Thankfully she was OK, So thinking that the throttle body went bad again I replaced it, and last week, I almost got rear ended because the same thing happened to me. The car shifted abruptly to first gear, locking the tires and rear swaying side to side.

09/15/2021
Components: ELECTRICAL SYSTEM
Incident Date: 08/28/2021
Crash: No
Fire: No
Vehicle Identification Number: 1ZVBP8EM5D5******
Summary

The contact owns a 2013 Ford Mustang. The contact stated that while driving at an undisclosed speed, the speedometer became inoperable. The instrument cluster warning indicator lights were illuminated. The vehicle was taken to the local dealer and diagnosed that the lead frame needed to be replaced. The vehicle was not repaired. The manufacturer was notified of the failure. The approximate failure mileage was 72,000.

05/17/2021
Components: SERVICE BRAKES, HYDRAULIC
Incident Date: 09/17/2020
Crash: Yes
Fire: No
Vehicle Identification Number: 1ZVBP8CF9D5******
Summary

THE CONTACT OWNS A 2013 FORD Mustang. THE CONTACT STATED THAT WHILE DRIVING AT VARIOUS SPEEDS, THE REAR PASSENGER SIDE WHEELS LOCKED UP AND THE VEHICLE HYDROPLANED AS THE CHECK ENGINE WARNING LIGHT ILLUMINATED. MOST RECENTLY, THE SPEEDOMETER DECREASED TO ZERO, THE VEHICLE DOWNSHIFTED AND LOST ELECTRICAL DATA SUCH AS THE MILEAGE AS THE CHECK ENGINE WARNING LIGHT ILLUMINATED. THERE WERE NO INJURIES REPORTED AND A POLICE REPORT WAS FILED. THE VEHICLE WAS TOWED TO A TOW LOT BY THE INSURANCE COMPANY. THE DEALER AND MANUFACTURER WERE NOT NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS UNKNOWN.

03/21/2021
Components: POWER TRAIN
Incident Date: 07/09/2019
Crash: No
Fire: No
Vehicle Identification Number: 1ZVBP8AM7D5******
Summary

VEHICLE INTERMITTENTLY HESITATES TO ACCELERATE AFTER COMING TO A COMPLETE STOP.THIS FIRST OCCURED IN 2019 AND ONLY HAPPENED A HAND FULL OF TIMES UNTIL NOVEMBER 2020. IN RECENT INSTANCES IT HAS REPEATEDLY STALLED AT STOP LIGHTS AND IN TRAFFIC SITUATIONS WHERE I NEED TO SLOW TO A NEAR STOP, SUCH AS A YIELD OR SHARP TURN.THE RPMS JUMP HIGH AND ENGINE REVS BUT DOESN'T HARDLY MOVE FOR SEVERAL SECONDS, AFTER WHICH IT JERKS SUDDENLY FORWARD AND A YELLOW WRENCH LIGHT COMES ON IN THE DASHBOARD. IT HAS BECOME A DAILY OCCURENCE AND MECHANICS HAVE SUGGESTED IT TO BE RELATED TO A COMPUTING ERROR THAT THE FORD DEALERSHIP SHOULD ADDRESS.

11/04/2020
Components: STEERING
Incident Date: 10/29/2020
Crash: No
Fire: No
Vehicle Identification Number: 1ZVBP8AM9D5******
Summary

LOSE ALL POWER STEERING JUST STARTED HAPPENING DURING COLD WEATHER DON'T KNOW IF THAT'S A COINCIDENCE OR NOT . USUALLY HAPPENS DURING PARKING LOT MANEUVER OR DURING A TURN. TURN CAR OF AND BACK ON GOES AWAY SOMETIMES (VERY ANNOYING) STEERING IS COMPLETE LOCKED UP VERY DANGEROUS.

10/16/2020
Components: POWER TRAIN,ELECTRICAL SYSTEM,ELECTRONIC STABILITY CONTROL
Incident Date: 05/17/2018
Crash: No
Fire: No
Vehicle Identification Number: 1ZVBP8AM0D5******
Summary

MY MOTHER BOUGHT THIS CAR BRAND NEW, THE NEIGHBORS HACKED INTO THE SYNC SYSTEM ONCE AND HAD ISSUES OUT OF RADIO SINCE, BUT SHE'S NOT CONCERNED OVER THAT, THE 6SPEED TRANSMISSION WILL SHIFT ON ITS ON, BE RUNNING 55 AND DOWNSHIFT TO FIRST, AND GO TO PULL OUT IN 6TH AND HAD ALMOST GOT HER HIT MORE THAN ONCE , I HOOKED COMPUTER TO IT RESET EVERYTHING TO FACTORY EXCEPT THE MY KEY AND BLUETOOTH WHICH NEIGHBORS HACKED, BUT I TOOK DOWN THE RD AND DRIVING NORMAL TO SET SHIFTING POINTS, I WAS IN A 60 MPH ZONE GOING 55 AND LUCKILY NO ONE WAS BEHIND ME IT DECIDED THAT 1RST GEAR WAS NESSASARY GEAR AT 55 AND I FISH TAILED UNTIL I SHIFTED INTO N, BUT SHE IS OLDER AND JUST PAID IT OFF, AND NOW SINCE POLICE WOULDN'T HELP US AGAINST THEIR OWN FAMILY I. WASH CO TN WE HAD MOVE AND HER CAR IS ONLY WAY SHE HAD TO WORK, MY CARS ARE ALSO ELECTRONICALLY DISABLED AT THIS TIME , ONLY CAR I HAVE IS MANUEL TRANS AND SHE CAN'T SHIFT GEARS, SHE HELPS EVERYONE AND IS A NURSE YET WE CAN'T GET AN ONE HELP HER AND WHERE SHE MOVED HAD BROKE HER , PLEASE TELL ME A WAY I CAN GET HER A RELIABLE FIX, FROM WHAT I'VE SEEN FORD SHOULD WENT A RECALL. SHE HAS NO CHOICE BUT TO TAKE HER CHANCES SINCE MY CAR GAS TANK WAS SUGARED , IT'S GETTING WORSE AND ONLY DOES IN CERTAIN AREAS NEAR SUB STATIONS FOR SOME REASON.AND I AM DISABLED BUT NOT DRAWING ANYTHING JUST WORK ON CARS, SINCE GATEWAY AUTO BODY SHUT DOWN, TRYING MY BEST JUST GET BY. ANY HELP OR REFERENCES WOULD BE APPRECIATED . TY

09/23/2020
Components: POWER TRAIN
Incident Date: 04/02/2019
Crash: No
Fire: No
Vehicle Identification Number: 1ZVBP8AM6D5******
Summary

VEHICLE WILL SUDDENLY NOT ACCELERATE WHILE DRIVING - RANDOMLY. THE CAR HAD NO RESPONSE. AT TIMES, WRENCH LIGHT WILL BE ON - OTHER LIGHTS TOO. AFTER TURNING OFF CAR, THE PROBLEM SEEMS TO GO AWAY, BUT IT HAS REPEATED AND FREQUENCY SEEMS TO BE HIGHER. THIS IS VERY DANGEROUS AS THIS HAPPENS IN HIGHWAYS OR EXISTS, THE CAR IS BASICALLY WITH NO RESPONSE.

09/18/2020
Components: ELECTRICAL SYSTEM,UNKNOWN OR OTHER,ENGINE
Incident Date: 09/18/2020
Crash: No
Fire: No
Vehicle Identification Number: 1ZVBP8EM7D5******
Summary

I BOUGHT A USED 2013 V6 FORD MUSTANG USED IN AUGUST 2019. ALMOST SINCE THE BEGINING I'VE HAD A PROBLEM WITH IT STALLING OUT. THE ENGINE ITSELF DOESN'T STOP RUNNING BUT THE CAR LOSES ACCELERATION AND IT DOES NOT ACCELERATE WHEN THE GAS IS PRESSED. THIS HAS MOSTLY HAPPENED WHEN THE CAR IS IN MOTION BUT HAS ALSO HAPPENED WHEN NOT MOVING. IT HAS HAPPENED MOSTLY WHILE ON CITY STREETS. THIS HAS TODAY I HAD A PROBLEM WITH THIS AND THE CHECK ENGINE LIGHT CAME ON. I PUT A CODE READER ON THE PORT AND RECEIVED THE CODE "P2111 THROTTLE ACTUATOR CONTROL SYSTEM STUCK OPEN." I BELIEVE THIS IS THE SAME PROBLEM THAT WAS ALLEGED WITH THE 2005-2012 FORD ESCAPE VEHICLE. HTTPS://WWW.NCCONSUMER.ORG/NEWS-ARTICLES/FORD-ISSUES-EXTENDED-WARRANTY-TO-COVER-THROTTLE-BODY-ASSEMBLIES.HTML

08/31/2020
Components: SEAT BELTS,FUEL/PROPULSION SYSTEM
Incident Date: 08/31/2020
Crash: No
Fire: No
Vehicle Identification Number: 1ZVBP8AMXD5******
Summary

I WAS PARKED WHEN I TURN ON THE CAR AND SAW THE ENGINE LIGHT CAME UP. THE CAR IS ABOUT 68000 MILES AND IT'S HAVING A HIGHER GAS CONSUMPTION AND THE ENGINE LIGHT CODE ' P0456' EVAPORATIVE EMISSION SYSTEM LEAK. AND PASSENGER FROM SEAT BELT BROKE. THE PART THAT HOLDS THE SEAT BELT IN PLACE.

07/23/2020
Components: POWER TRAIN
Incident Date: 07/21/2020
Crash: No
Fire: No
Vehicle Identification Number: 1ZVBP8AM4D5******
Summary

TL* THE CONTACT OWNS A 2013 FORD MUSTANG. THE CONTACT STATED THAT WHILE DRIVING APPROXIMATELY 35 MPH, THE VEHICLE DOWNSHIFTED INTO FIRST GEAR WITH THE SERVICE ENGINE WARNING LIGHT ILLUMINATED. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC TO BE DIAGNOSED. THE CONTACT WAS INFORMED THAT THE OUTPUT SPEED SENSOR NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE CONTACT REFERENCED NHTSA CAMPAIGN NUMBER: 19V075000 (POWER TRAIN) HOWEVER, THE VIN WAS NOT INCLUDED. THE DEALER WAS NOT CONTACTED HOWEVER, THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS APPROXIMATELY 159,000.

07/10/2020
Components: VEHICLE SPEED CONTROL
Incident Date: 07/02/2020
Crash: No
Fire: No
Vehicle Identification Number: 1ZVBP8AM0D5******
Summary

SPEEDOMETER SHUT OFF WHILE DRIVING ON HIGHWAY. THEN THE TRANSMISSION DOWNSHIFTED AND CAR STARTED TO SWERVE AS THE TRANSMISSION RPM WENT INTO THE RED. I HAD TO HIT BRAKE TO GET CONTROL OF VEHICLE. THE CAR HAS UNDER 80,000 MILES. I SLOWED THE VEHICLE DOWN AND PULLED OVER TO THE SHOULDER. I SHUT THE VEHICLE OFF AND THEN CHECKED AROUND VEHICLE. I THEN GOT I. AND RESTARTED AND ALL GAUGES CAME BACK ON AND RESUMED CAUTIOUSLY TO MY DESTINATION AT A REDUCED HIGHWAY SPEED OF 45MPH RATHER THAN 65MOH. LUCKILY NO VEHICLE WAS BEHIND ME OR BESIDE ME WHEN THE VEHICLE SWERVED.

06/13/2020
Components: POWER TRAIN
Incident Date: 05/31/2020
Crash: No
Fire: No
Vehicle Identification Number: 1ZVBP8AM1D5******
Summary

PURCHASED A 2013 FORD MUSTANG AUTOMATIC TRANSMISSION ON 5/31/2020. INSPECTED VEHICLE ON 6/6/2020 AND CAME OUT HAVING A BAD TRANSMISSION WITH INTERNAL CLUTCH DAMAGE AND VALVE BODY DAMAGE. WHEN DRIVING VEHICLE SKIPS HEAVILY FOR 1 TO 2 GEAR MAKING THE CAR UNSAFE TO DRIVE. *TR

06/05/2020
Components: POWER TRAIN
Incident Date: 01/06/2020
Crash: No
Fire: No
Vehicle Identification Number: 1ZVBP8CU6D5******
Summary

I PURCHASED A USED 2013 FORD MUSTANG BOSS 302. THE CAR ONLY HAS 9,000 MILES ON IT. IT ONLY COMES WITH THE 6 SPEED MANUAL TRANSMISSION. IT HAS A CLUNKY SHIFT BETWEEN 1ST AND 2ND GEAR AND 5TH GEAR. YOU MUST SHIFT VERY SLOWLY WHEN IT IS COLD OR IT WILL GRIND THE GEARS. I HAVE LOOKED AT SEVERAL FORD BOSS302 FACEBOOK GROUPS AND EVERYONE STATES THEY WILL HAVE CLUTCH LOCKOUT IF THEY SHIFT AT HIGH RPM'S AND ULTIMATELY WILL HAVE TRANSMISSION FAILURE DUE TO A CLUTCH THAT IS UNABLE TO PROVIDE ENOUGH CLAMPING POWER TO HOLD THE FLYWHEEL WHEN SHIFTING. NUMEROUS USERS STATED THAT AS SOON AS THEY UPGRADED TO CLUTCHES BY MCCLEOD, EXEDY, OR MANTIC, THE PROBLEMS IMMEDIATELY WENT AWAY. THEY ALL STATE IT IS NOT THE TRANSMISSION, BUT THE FAULTY CLUTCH THAT CAUSES THE TRANSMISSION TO FAIL EVENTUALLY. THE BOSS 302 ENGINE HAS A 7,500 RPM REDLINE WHICH IS HIGHER THAN THE OTHER COYOTE 5.0 LITER ENGINES. THE CLUTCH CAN NOT HANDLE THIS HIGH RPM LIMIT. SO, BASICALLY FORD SOLD A PERFORMANCE CAR THAT YOU CAN'T DRIVE ANYWHERE NEAR ITS LIMITS BECAUSE OF THE FAULTY CLUTCH/TRANSMISSION. THEY SHOULD BE REQUIRED TO REPLACE THE STOCK CLUTCH WITH A HIGHER QUALITY AFTERMARKET CLUTCH. IF THEY REPLACE IT WITH THE SAME FORD CLUTCH, THE PROBLEM WILL REPEAT. *TR

12/04/2019
Components: STEERING
Incident Date: 11/15/2019
Crash: Yes
Fire: No
Vehicle Identification Number: 1ZVBP8EM5D5******
Summary

TL* THE CONTACT OWNS A 2013 FORD MUSTANG. WHILE DRIVING APPROXIMATELY 55 MPH, THE POWER STEERING SUDDENLY MALFUNCTIONED. AS A RESULT, THE DRIVER LOST CONTROL OF THE VEHICLE AND CRASHED INTO A CURB. THERE WAS MINOR DAMAGE TO THE FRONT PASSENGER SIDE WHEEL. THERE WERE NO INJURIES AND A POLICE REPORT WAS NOT FILED. AFTER RESTARTING THE VEHICLE, THE STEERING WHEEL WAS DIFFICULT TO TURN IN EITHER DIRECTION AND THE MESSAGE "POWER STEERING SYSTEM MALFUNCTION" WAS DISPLAYED. APPROXIMATELY ONE WEEK LATER, THE STEERING WHEEL SEIZED AND COULD NOT BE TURNED AT ALL. DOWLING FORD (1011 S. MAIN ST, CHESHIRE, CT) WAS INFORMED OF THE FAILURES. THE MANUFACTURER PROVIDED CASE NUMBER: 25026398. THE CONTACT ALSO STATED THAT THE WINDSHIELD WIPERS MALFUNCTIONED AND WOULD ONLY OPERATE IN THE HIGH SETTING. THE CAUSE OF THE FAILURES WAS NOT DETERMINED. THE FAILURE MILEAGE WAS 88,000. *DT *TR

10/16/2019
Components: AIR BAGS
Incident Date: 06/01/2017
Crash: No
Fire: No
Vehicle Identification Number: 1ZVBP8CF1D5******
Summary

2014 FORD MUSTANG, FORD FAILED TO REIMBURSE US ON PURCHASING OUR OWN FRONT AIR BAG IN ORDER TO REPLACE THEIR FAULTY FACTORY ONE. DID NOT HONOR FAULTY AIRBAG RECALL.

10/13/2019
Components: ENGINE,FUEL/PROPULSION SYSTEM
Incident Date: 10/06/2019
Crash: No
Fire: No
Vehicle Identification Number: 1ZVBP8EM8D5******
Summary

SOMETIMES LOSES POWER DRIVING DOWN THE ROAD

10/08/2019
Components: POWER TRAIN
Incident Date: 10/03/2019
Crash: No
Fire: No
Vehicle Identification Number: 1ZVBP8AM4D5******
Summary

IN A NUT SHELL, LOOK UP FORD TSBS: 13-4-9 AND 13-6-8. 2013 MUSTANG, 65,700 MILES, WITH 6-SPEED AUTO (6R80) TRANSMISSION WILL SUDDENLY GET STUCK IN 5TH GEAR WHEN STARTING OR WHEN CRUISING AT HIGHWAY SPEEDS. VERY DANGEROUS WHEN PULLING OUT INTO TRAFFIC OR AN ON-RAMP AND SUDDENLY STUCK IN 5TH GEAR WITH NO ABILITY TO ACCELERATE. NOT TO MENTION POTENTIAL ROAD RANGE FROM DRIVERS BEHIND A CAR THAT CAN'T MOVE WHEN THE TRAFFIC LIGHT TURNS GREEN. THE ORANGE WRENCH, AIRBAG, LOW FUEL INDICATORS ILLUMINATED, THE SPEEDOMETER NEEDLE DROPS TO ZERO, ODOMETER, TRIP METER, "MILES UNTIL EMPTY" METER ALL DISPLAY DASHES WHILE DRIVING. SYMPTOMS WILL CLEAR AFTER AN IGNITION KEY CYCLE, BUT RETURN. TROUBLE CODES (DTCS) P0720 IS SOMETIMES STORED IN THE POWERTRAIN CONTROL MODULE. I'M CURRENTLY STUCK WITH A >$900 REPAIR BILL TO REPLACE THE LEAD FRAME ATTACHED TO THE VALVE BODY IN THE TRANSMISSION. PLEASE INCREASE SCOPE OF EXISTING RECALL FOR OTHER YEARS/MODELS WITH THE SAME 6R80 TRANSMISSION PROBLEM. FORD CSP 16N02 HAS ALREADY EXTENDED COVERAGE FOR 10 YEARS, 150,000 MILES ON OTHER VEHICLES WITH THIS SAME TRANNY, SO IT'S INCOMPREHENSIBLE THE 2013 MUSTANG ISN'T COVERED AS WELL.

10/01/2019
Components: AIR BAGS
Incident Date: 08/25/2019
Crash: No
Fire: No
Vehicle Identification Number: 1ZVBP8EM5D5******
Summary

CAR HAS HAD THE AIRBAG LIGHT ON AND OFF. SINCE IT ALREADY HAD RECALL FOR IT AIRBAGS, IT SEEMS LIKE A FAULTY AIRBAG SYSTEM PROBLEM CONTINUES. LIGHT USUALLY COMES ON WHEN BEEN DRIVING FOR SEVERAL MILES AND STAYES ON. ONCE I TUNR THE IGNITION OFF, IT RESETS IT AND TURNING THE IGNITION ON AGAIN, THE LIGHT IS GONE, BUT WILL COME BACK AFTER DRIVING SEVERAL MILES BUT NOT ALWAYS.

09/28/2019
Components: STEERING
Incident Date: 09/27/2019
Crash: No
Fire: No
Vehicle Identification Number: 1ZVBP8EM5D5******
Summary

WITHOUT WARNING MY ELECTRONIC POWER STEERING FAILED. THIS RESULTED IN THE STEERING SHAKING AND THEN LOCKING UP WHILE I WAS AT HIGHWAY SPEEDS. I THEN ONLY HAD MANUAL STEERING. WHEN I RESEARCHED THIS ONLINE, IT APPEARS TO BE A COMMON PROBLEM WITH MUSTANGS OF THESE YEARS AND ADJACENT YEARS.

09/23/2019
Components: POWER TRAIN
Incident Date: 09/12/2019
Crash: No
Fire: No
Vehicle Identification Number: 1ZVBP8FF0D5******
Summary

SIMILAR TO NOTICE 10091155, MY 2013 MUSTANG GT IS EXHIBITING SYMPTOMS OF EITHER A) SPEEDOMETER DROPS TO ZERO, CAR VIOLENTLY DOWNSHIFTS AT 70 MPH, LOCKING THE REAR TIRES, B) SPEEDOMETER DROPPING TO ZERO, ODOMETER GOING BLANK, CAR DOWNSHIFTING TO 5TH GEAR, AND "WRENCH" INDICATOR ILLUMINATING, OR C) SPEEDOMETER MOMENTARILY DROPPING OUT AND TRANSMISSION DOWNSHIFTING UNEXPECTEDLY.

09/16/2019
Components: ENGINE
Incident Date: 09/16/2019
Crash: No
Fire: No
Vehicle Identification Number: 1ZVBP8EM5D5******
Summary

TICK IN ENGINE AT IDLE DUE TO MANUFACTURING DEFECT EFFECTS BEHAVIOR OF DRIVER AND STRANGERS TOWARD OPERATOR HEARING, RESALE VALUE GREATLY EFFECTED. POOR LUBRICATION TO #1 VALVE TRAIN. TSB 12-1-17 DESCRIBES A FIX THAT CAUSES GREATER HARM BY STARVING EXHAUST CAM JOURNALS OF OIL BY USING OIL PLUGS TO BLOCK OIL FLOW THRU HYDRAULIC CAM TO THE EXHAUST CAM VALVE JOURNALS ON CYLINDER 3 AND 4. EFFORTS TO SECURE REMEDY OR REASONABLE INFORMATION TO EFFECT REPAIRS FROM FORD RESULT IN MISLEADING DIRECTIVES, OVER CHARGES AND DENIED ACCESS TO UPPER MANAGEMENT TO SECURE REASONABLE DISCUSSION AND OR MEANINGFUL REMEDY. NOISE IS ALWAYS PRESENT AT IDLE AFTER WARMED UP. LOUD OFFENSIVE IRRITATING. CONTACTED SEVERAL FORD DEALERS AND FORD CUSTOMER SERVICE. FORD REFUSES TO GIVE ACCESS TO UPPER MANAGEMENT FOR RESOLUTION.

08/09/2019
Components: POWER TRAIN,VEHICLE SPEED CONTROL,ENGINE
Incident Date: 07/18/2019
Crash: No
Fire: No
Vehicle Identification Number: 1ZVBP8AM2D5******
Summary

WHILE DRIVING MY CAR IT WENT INTO A "LIMP MODE". IT HAS HAPPENED SEVERAL TIMES BUT THIS PARTICULAR DAY I WAS CROSSING AN INTERSECTION AND MY CAR JUST LOST POWER. I WAS ALMOST SMASHED ON EACH SIDE. A WRENCH LIGHT POPPED UP ON MY DASHBOARD AND THE CAR WOULD NOT MOVE. I WAS LITERALLY STUCK IN THE MIDDLE OF THE INTERSECTION. I HAD TO PLACE THE CAR IN PARK AND TURN IT OFF FOR 3 MINUTES. IT STARTED BACK UP BUT IT STILL DOES IT AT LEAST 5-6 TIMES A WEEK. I HAD THE THROTTLE BODY CLEANED AND IT STILL DOES IT. I AM ONLY THE SECOND OWNER OF THIS VEHICLE AND I TAKE GOOD CARE OF IT. I LOVE THE MUSTANGS, BUT IF I WOULD'VE KNOW OF THIS VERY SERIOUS SAFETY ISSUE, I WOULDN'T HAVE BOUGHT IT. I CAN BE DRIVING AT 60MPH AND THIS WILL HAPPEN. THIS IS VERY DANGEROUS AND FRIGHTENING. I'VE READ THAT SOME PREVIOUS FORD MODELS HAVE BEEN RECALLED FOR THIS SAME ISSUE. I DON'T UNDERSTAND WHY THE MUSTANGS HAVEN'T BEEN. THIS IS UNACCEPTABLE BY FORD. WHEN I CALLED THEM THEY JUST TOLD ME TO KEEP MY RECEIPTS. I CANNOT BELIEVE THEY ARE DOING THIS TO PEOPLE.

07/24/2019
Components: STRUCTURE
Incident Date: 01/01/2017
Crash: No
Fire: No
Vehicle Identification Number: 1ZVBP8AM5D5******
Summary

HOOD PAINT CORROSION. LIKE A LARGE AMOUNT OF OTHER PEOPLE, MY HOOD PAINT IS BUBBLING WITH 87K MILES ON MY CAR. I MAINTAIN MY CAR VERY WELL AND IS IN VERY GOOD SHAPE. I CONTACTED FORD AND I WAS TOLD IT WOULD BE SUBMITTED TO THEIR CLAIMS DEPARTMENT AND I HAVE NO HEARD BACK. IT'S BEEN SERVAL MONTHS. FORD KNOWS ABOUT THE ISSUE BUT WON'T COVER THEIR MANUFACTURING MESS UP.

06/05/2019
Components: AIR BAGS
Incident Date: 02/25/2019
Crash: No
Fire: No
Vehicle Identification Number: 1ZVBP8CF3D5******
Summary

TL* TAKATA RECALL. THE CONTACT OWNS A 2013 FORD MUSTANG. THE CONTACT RECEIVED A RECALL NOTIFICATION FOR NHTSA CAMPAIGN NUMBER: 19V001000 (AIR BAGS) AND STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME TO REPAIR THE VEHICLE. BETHLEHEM FORD (2135 W UNION BLVD, BETHLEHEM, PA 18018) CONFIRMED THAT PARTS WERE NOT AVAILABLE TO PERFORM THE RECALL REPAIR. THE MANUFACTURER WAS NOT NOTIFIED. THE CONTACT HAD NOT EXPERIENCED A FAILURE. PARTS DISTRIBUTION DISCONNECT.

05/22/2019
Components: POWER TRAIN
Incident Date: 03/11/2019
Crash: No
Fire: No
Vehicle Identification Number: 1ZVBP8AM1D5******
Summary

MY VEHICLE IS DOING THE EXACT SAME THING AS THIS RECALL #19S07 - 6R80 TRANSMISSION UNEXPECTED DOWNSHIFT INTO 1ST GEAR. MY VIN SAYS THERE IS NO RECALL YET IT IS HAPPENING TO MY CAR ON A SEMI REGULAR BASIS 2-3 TIMES PER WEEK. I DO NOT HAVE THE MONEY TO TAKE IT TO MY LOCAL FORD DEALER AND FEEL THIS VIN SHOULD BE RECALLED FOR THIS PROBLEM. THE CAR JUST DROPS DOWN INTO 1ST GEAR IRREGARDLESS OF SPEED. IT IS A DANGER TO MYSELF AND OTHER DRIVERS AROUND ME. I AM WRITING THIS DESPERATE EMAIL TO NHTSA TO PLEASE PUT MY CAR ON THIS RECALL ASAP AND ALSO DOCUMENTING THE FACT I AM TELLING YOU ABOUT THIS PROBLEM IN CASE THERE IS A FUTURE ACCIDENT FOR INSURANCE PURPOSES AND A LAW SUIT WAITING TO HAPPEN. PLEASE HELP ME. THIS VEHICLE IS DANGEROUS AND NEEDS REPAIR TODAY. I DO NOT HAVE THE MONEY TO TAKE IT TO FORD. I KNOW WHAT EVER THE COSTS IT WILL BE 500-1000 OR MORE. PLEASE RECHECK MY VIN: [XXX] INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6). *TR

05/14/2019
Components: POWER TRAIN
Incident Date: 05/12/2019
Crash: No
Fire: No
Vehicle Identification Number: 1ZVBP8AM1D5******
Summary

FROM A STOP, CAR WOULDN'T SHIFT PASS FIRST GEAR. HAD TO STOP, RESTART CAR. WRENCH AND EMPTY GAS WARNING LIGHTS CAME ON. WHILE TRAVELING, CAR SUDDENLY DOWNSHIFTED INTO FIRST GEAR. EMPTY GAS WARNING LIGHT CAME ON. HAD TO PULL OVER, RESTART CAR.

04/12/2019
Components: VEHICLE SPEED CONTROL
Incident Date: 01/02/2019
Crash: No
Fire: No
Vehicle Identification Number: 1ZVBP8AM8D5******
Summary

TL* THE CONTACT OWNS A 2013 FORD MUSTANG. WHILE DRIVING VARIOUS SPEEDS, THE VEHICLE SUDDENLY SPUTTERED AND HESITATED. THE SERVICE VEHICLE SENSOR DISPLAYED ON THE INSTRUMENT PANEL. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC WHO WAS UNABLE TO DETERMINE THE CAUSE OF THE FAILURE. THE FAILURE CONTINUED AND THE VEHICLE WAS TAKEN BACK TO THE INDEPENDENT MECHANIC WHERE IT WAS DIAGNOSED THAT THE THROTTLE BODY WAS FAULTY AND NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOTIFIED AND DID NOT ASSIST. THE FAILURE MILEAGE WAS 34,000.

03/27/2019
Components: FUEL/PROPULSION SYSTEM
Incident Date: 03/27/2019
Crash: No
Fire: No
Vehicle Identification Number: 1ZVBP8EM1D5******
Summary

MY 2013 FORD MUSTANG WOULD LOSE ENGINE POWER AT HIGHWAY SPEED. WOULD STILL RUN VERY ROUGH, CHUGGING AT ABOUT IDLE. AFTER A RE-START IT WOULD RUN FOR A SHORT TIME AND REPEAT THE EVENT. HAD THE THROTTLE BODY REPLACE WITH A NEW FORD ONE AND THE PROBLEM RETURNED TWO WEEKS LATER. THE "WRENCH" LIGHT WOULD COME ON AND I WOULD LOSE POWER. VERY DANGEROUS AT FREEWAY TRAVEL. FORD SAYS THEIR RECALL DOES NOT APPLY TO MUSTANGS.

03/19/2019
Components: ELECTRICAL SYSTEM,VEHICLE SPEED CONTROL,ENGINE
Incident Date: 09/03/2018
Crash: No
Fire: No
Vehicle Identification Number: 1ZVBP8AM6D5******
Summary

AFTER HAVING MY CAR FOR 5.5 YEARS, IT STARTED TO SHIFT GEARS ON ITS OWN (IT'S AN AUTOMATIC) AND BRAKE/STALL WHEN I'M GOING LOW SPEEDS. ESPECIALLY WHEN I'M AT A STOP LIGHT OR STOP SIGN, IT WILL NOT ALLOW ME TO ACCELERATE (BEEN STUCK IN MIDDLE OF INTERSECTIONS ABOUT 5 TIMES) EVEN WITH MY FOOT ON THE ACCELERATOR. THE ENGINE DOES NOT SHUT OFF...SO I WILL TURN MY CAR OFF AND BACK ON TO GET GOING AGAIN. ONE TIME I WAS ON THE FREE WAY WITH A FULL TANK OF GAS GOING 65 MPH AND MY DASH BOARD WENT COMPLETELY RED AND SPEEDOMETER WENT TO ZERO...THE CAR DID NOT STOP UNTIL I MANUALLY TURNED IF OFF ON THE SIDE OF THE ROAD. ALSO, IT ONCE DID THE OPPOSITE WHEN I WAS TRYING TO BRAKE BEFORE A RED LIGHT, THE CAR JOLTED/ACCELERATED FORWARD WHILE MY FOOT WAS ON THE GAS. I'VE REPLACED THE AIR FILTERS, BATTERY, ALTERNATOR, AND ENGINE'S WIRE HARNESS (ALL AT SEPARATE TIMES) AND THE ISSUE REMAINS.

03/02/2019
Components: POWER TRAIN
Incident Date: 02/21/2019
Crash: No
Fire: No
Vehicle Identification Number: 1ZVBP8AM1D5******
Summary

CAR SHIFTS DOWN BY ITSELF AND SHOWS DASHES ON THE ODOMETER AS THE SPEEDOMETER GETS STUCK ON ZERO. IT ALSE SHOWS WRENCH LIGHT WHEN THIS HAPPENS. THE 2013 MUSTANG HAS 6R80 TRANSMISSION AND THE DEALERSHIP IS CHARGING ME 950$ TO FIX THE CAR. THEY SAID THEY WILL REPLACE THE MOLDED LEADFRAME.

02/13/2019
Components: VEHICLE SPEED CONTROL,UNKNOWN OR OTHER
Incident Date: 01/17/2019
Crash: No
Fire: No
Vehicle Identification Number: 1ZVBP8EM5D5******
Summary

MY 2013 FORD MUSTANG FEELS AS IF IT DROPS INTO 1ST GEAR WHILE AT A SPEED OF 40 TO 60 MPH FEELS AS IF THE CAR BRAKES ON ITS OWN RPMS WILL GO UP BUT SPEEDOMETER WILL BE ON 0 MPH. I THINK THE F 150 IS HAVING A SIMILAR PROBLEM AND MY MUSTANG DOES HAVE THE V6 AUTOMATIC TRANSMISSION

01/18/2019
Components: VEHICLE SPEED CONTROL
Incident Date: 07/01/2018
Crash: No
Fire: No
Vehicle Identification Number: 1ZVBP8AM9D5******
Summary

TL* THE CONTACT OWNS A 2013 FORD MUSTANG. WHILE DRIVING AT LOW SPEEDS, THE VEHICLE WOULD NOT ACCELERATE WHEN THE ACCELERATOR PEDAL WAS DEPRESSED. IN ADDITION, THE WRENCH ICON ILLUMINATED ON THE INSTRUMENT PANEL AND THE RPMS INCREASED EXCESSIVELY. THE VEHICLE WAS TAKEN TO DAVID MCDAVID FORD FORT WORTH (300 W LOOP 820 S, FORT WORTH, TX 76108, (682) 200-1952) TO BE DIAGNOSED, BUT THE FAILURE COULD NOT BE DUPLICATED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOTIFIED AND INFORMED THE CONTACT TO CALL NHTSA TO FILE COMPLAINT. THE FAILURE MILEAGE WAS 84,000.

01/08/2019
Components: AIR BAGS
Incident Date: 02/20/2015
Crash: Yes
Fire: No
Vehicle Identification Number: 1ZVBP8EM7D5******
Summary

TL* THE CONTACT OWNS A 2013 FORD MUSTANG. WHILE ACCELERATING FROM A STOP, THE CONTACT PROCEEDED VERY SLOWLY AT APPROXIMATELY 2 MPH; HOWEVER, THE PRECEDING VEHICLE FAILED TO ACCELERATE. THE CONTACT WAS UNABLE TO STOP AND REAR ENDED THE OTHER VEHICLE'S BUMPER AT A LOW SPEED. THE DRIVER'S AND FRONT PASSENGER AIR BAGS DEPLOYED. THE CONTACT SUFFERED A BURN ON THE RIGHT ARM THAT DID NOT REQUIRE MEDICAL ATTENTION. THE PASSENGER WAS UNINJURED. THE CONTACT STATED THAT THE AIR BAGS SHOULD NOT HAVE DEPLOYED AT SUCH A LOW SPEED. THE POLICE ARRIVED, BUT THE CONTACT DID NOT RECALL IF A REPORT WAS FILED. THE AIR BAG FAILURE WAS NOT DIAGNOSED. THE VEHICLE WAS REPAIRED FOR THE CRASH DAMAGE. THE DEALER AND MANUFACTURER WERE NOT CONTACTED. THE APPROXIMATE FAILURE MILEAGE WAS 45,000.

01/02/2019
Components: ELECTRICAL SYSTEM,AIR BAGS
Incident Date: 01/15/2015
Crash: No
Fire: No
Vehicle Identification Number: 1ZVBP8AM4D5******
Summary

THERE IS A RECALL ON THE TASHAKI AIRBAGS I'VE BEEN WAITING FOR OVER 5 YEARS TO GET AN AIRBAG I HAD A 2005 FORD MUSTANG IT NEEDED AN AIRBAG THAT CAR HAS SINCE BEEN TRADED OFF THEN I BOUGHT A 2013 FORD MUSTANG AND IT'S THE SAME THING IF THE AIRBAG BUT WITH THIS 2013 FORD MUSTANG THE LIGHTS KEEP FLICKERING ON AND OFF THEY FADE IN AND OUT THEY'LL COME ON AND THEN THEY'LL GO OUT AND COME BACK ON

12/14/2018
Components: POWER TRAIN,ELECTRICAL SYSTEM
Incident Date: 12/14/2018
Crash: No
Fire: No
Vehicle Identification Number: 1ZVBP8EMXD5******
Summary

I WAS DRIVING DOWN I-35 IN THE ARBUCKLE MOUNTAINS IN OKLAHOMA GOING 70MPH WHEN MY CAR SUDDENLY DISENGAGED THE CRUISE CONTROL AND DOWNSHIFTED TO FIRST GEAR. IT FELT LIKE THE BRAKES WERE BEING APPLIED FORCEFULLY AND THEN THE CAR RETURNED TO DRIVING NORMALLY. THIS HAPPENED TWO MORE TIMES UNTIL I WAS ABLE TO PULL OFF ON THE SHOULDER AS I HAD ALMOST GOTTEN INTO AN ACCIDENT THE FIRST TIME IT DID IT. DURING THIS TIME THE CAR WAS IN THE DRIVE SELECTOR AND WHEN THE PROBLEM WOULD HAPPEN THE CAR WOULD SHOW IT HAD ENTERED SPORT MODE AND THEN THE DOWNSHIFTING WOULD OCCUR. THIS WOULD HAPPEN WITHOUT WARNING AND SUDDENLY, WITHOUT ANY INPUT FROM ME. THIS TERRIFIED ME AS I WAS GOING AT SUCH A HIGH SPEED AND IT WAS SPRINKLING OUT AND A CAR WAS FOLLOWING CLOSELY BEHIND ME. LUCKILY I WAS NOT INVOLVED IN AN ACCIDENT. WE HAD THE VEHICLE TOWED TO A NEARBY FORD DEALERSHIP TO BE LOOKED AT AND ARE AWAITING THE RESULTS. AS I RESEARCHED THE PROBLEM LATER THAT NIGHT I FOUND THAT MANY FORD 2011-2012 VEHICLES HAD BEEN RECALLED FOR THE EXACT SAME ISSUE. MINE IS A 2013 MODEL AND WAS NOT INCLUDED IN THE RECALL, THEREFORE I WAS UNAWARE OF ANY PROBLEMS WITH THE VEHICLE.

12/07/2018
Components: AIR BAGS
Incident Date: 12/02/2018
Crash: No
Fire: No
Vehicle Identification Number: 1ZVBP8AM9D5******
Summary

TAKATA RECALL NHTSA RECALL 18V046 CONTACTED HUNTINGTON BEACH FORD TO ASK FOR PROMPT REPAIR. THEY STATED THEY DO NOT HAVE THE PART IN STOCK. THEY HAVEN'T BEEN ABLE TO PROVIDE ME WITH A DATE OF WHEN THEY WILL RECEIVE IT. THIS LEAVES ME WITH AN UNSAFE VEHICLE TO DRIVE WITHOUT ANY IDEA OF WHEN THE REPAIR CAN TAKE PLACE.

11/06/2018
Components: AIR BAGS,VEHICLE SPEED CONTROL
Incident Date: 07/23/2018
Crash: No
Fire: No
Vehicle Identification Number: 1ZVBP8AM6D5******
Summary

TL* TAKATA RECALL. THE CONTACT OWNS A 2013 FORD MUSTANG. WHILE DRIVING HIGHWAY SPEEDS, THE VEHICLE DRASTICALLY DECELERATED WITHOUT WARNING. THE CONTACT HAD TO CONSTANTLY ADJUST THE SPEED EACH TIME THE FAILURE OCCURRED. WESTWAY FORD (801 AIRPORT FWY, IRVING, TX 75062, (972) 584-9033) WAS NOTIFIED OF THE FAILURE. THE CONTACT ALSO RECEIVED RECALL NOTICES FOR NHTSA CAMPAIGN NUMBERS: 15V319000 (AIR BAGS) AND 18V046000 (AIR BAGS). THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE AND STATED THAT THE PARTS WERE NOT AVAILABLE FOR THE RECALL REPAIR. THE FAILURE MILEAGE WAS UNKNOWN. PARTS DISTRIBUTION DISCONNECT.

10/15/2018
Components: AIR BAGS
Incident Date: 10/15/2018
Crash: No
Fire: No
Vehicle Identification Number: 1ZVBP8AM6D5******
Summary

TL* TAKATA RECALL. THE CONTACT OWNS A 2013 FORD MUSTANG. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 18V046000 (AIR BAGS); HOWEVER, THE PARTS TO DO THE RECALL REPAIR WERE NOT AVAILABLE. THE DEALER (AUTONATION FORD MARGATE, 5401 W COPANS RD, MARGATE, FL 33063, 954-644-4976) WAS CONTACTED AND CONFIRMED THAT PARTS WERE NOT AVAILABLE FOR THE RECALL REMEDY. THE MANUFACTURER WAS NOT NOTIFIED. THE CONTACT HAD NOT EXPERIENCED A FAILURE. PARTS DISTRIBUTION DISCONNECT. *TT

09/04/2018
Components: AIR BAGS
Incident Date: 05/01/2018
Crash: No
Fire: No
Vehicle Identification Number: 1ZVBP8AMXD5******
Summary

TL* TAKATA RECALL. THE CONTACT OWNS A 2013 FORD MUSTANG. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 18V046000 (AIR BAGS). THE PART TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. MESQUITE FORD LINCOLN & RV (76 AUTO MALL CIRCLE, MESQUITE, NEVADA 89027, (702) 345-4000) WAS MADE AWARE OF THE RECALL AND STATED THAT THE PARTS WERE UNAVAILABLE. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. PARTS DISTRIBUTION DISCONNECT.

08/09/2018
Components: POWER TRAIN
Incident Date: 08/09/2018
Crash: No
Fire: No
Vehicle Identification Number: 1ZVBP8CF7D5******
Summary

I WAS SHIFTING MY CAR INTO 3RD HEAR AND THE SHIFTER GOT STUCK CAUSING THE TRANSMISSION TO NOT LET ME GET OUT OF GEAR THIS HAPPENED IN MY NEIGHBORHOOD.

07/17/2018
Components: STRUCTURE
Incident Date: 07/04/2018
Crash: No
Fire: No
Vehicle Identification Number: 1ZVBP8AM9D5******
Summary

CLEAR COAT FINISH ON TRUNK PANEL BEGAN PEELING WHEN CAR 3 1/2 YEARS OLD. ALUMINUM HOOD CORROSION AT ALMOST 5 YEARS OLD PAINT IS BUBBLING AT THE FRONT EDGE OF ALUMINUM HOOD. APPARENTLY WHEN BEING PAINTED THE ALUMINUM HOOD WAS CONTAMINATED WITH STEEL PARTICLES WHICH FORD KNEW AT THE TIME OF MANUFACTURE WOULD CAUSE CORROSION AND PAINT PEELING BUT DID NOTHING TO TRY TO CORRECT THE METAL CONTAMINATION WHEN VEHICLES WERE PAINTED SO NOW AT 24,800 MILES THE HOOD IS CORRODING AND PAINT IS BUBBLING AND PEELING. I PAID ALOT OF MONEY FOR THIS CAR MUSTANG V6 PONY PACKAGE AND TO HAVE TO DEAL WITH HOOD CORROSION AND PEELING PAINT ON THIS CAR IS RIDICULOUS AND SHAMEFUL THAT FORD WILL NOT COVER THIS DAMAGE. I HAVE BOUGHT FORD VEHICLES MY WHOLE LIFE BUT I WILL NEVER EVER BUY A FORD VEHICLE AGAIN.

06/27/2018
Components: AIR BAGS
Incident Date: 01/11/2018
Crash: No
Fire: No
Vehicle Identification Number: 1ZVBP8AM4D5******
Summary

TL* TAKATA RECALL. THE CONTACT OWNS A 2013 FORD MUSTANG. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 18V046000 (AIR BAGS); HOWEVER, THE CONTACT WAS UNABLE TO GET THE RECALL COMPLETED DUE TO LACK OF COMMUNICATION FROM THE DEALER. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. MIKE WILLIS FORD (930 BEGLIS PKWY, SULPHUR, LA) WAS CONTACTED AND STATED THAT PARTS WERE NOT AVAILABLE. THE DEALER STATED THAT THEY WOULD HAVE A SERVICE ADVISOR SCHEDULE AN APPOINTMENT. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. PARTS DISTRIBUTION DISCONNECT.

06/27/2018
Components: VEHICLE SPEED CONTROL,ENGINE
Incident Date: 06/24/2018
Crash: No
Fire: No
Vehicle Identification Number: 1ZVBP8EM8D5******
Summary

THE ELECTRONIC THROTLE BODY CONTROL HAS TO BE REPLACED BECAUSE THE ENGINE ACCELERATOR QUITS WORKING AND THE ENGINE RUNS AT IDLE BUT THERE IS NO ACCELERATION WHEN YOU STEP ON THE ACCELERATOR PEDAL. THIS HAS HAPPENED WHEN I STOP AT A SIGNAL OR STOP SIGN AND THEN ATTEMPT TO CONTINUE DRIVING, AND I HAVE BEEN STUCK IN THE MIDDLE OF THE INTERSECTION ON CITY STREETS. THIS HAS OCCURED ABOUT 4 OR 5 TIMES IN THE LAST MONTH.

06/25/2018
Components: AIR BAGS
Incident Date: 06/25/2018
Crash: No
Fire: No
Vehicle Identification Number: 1ZVBP8AM7D5******
Summary

TAKATA INFLATORS I RECEIVED A NOTICE ABOUT MY RECALL HOWEVER I PICK UP MY 14 Y/O BROTHER EVERYDAY , AND IF WE ARE I A ACCIDENT THEN WHAT? I FEEL THIS CAR SHOULDN'T BE DRIVEN UNTIL THIS RECALL IS FIXED , BECAUSE IT DOESN'T HAVE TO BE ME SOMEONE CAN HIT ME AND ITS ALL OVER . I HAVE HIS LIFE IN MY HANDS BECAUSE I BOUGHT A CAR I THOUGHT WAS SAFE AND ITS NOT , ITS LIKE WAITING FOR A ACCIDENT TO HAPPEN , AIR BAG CAN SAVE A LIFE .

06/20/2018
Components: AIR BAGS
Incident Date: 05/27/2015
Crash: No
Fire: No
Vehicle Identification Number: 1ZVBP8CUXD5******
Summary

TL* TAKATA RECALL. THE CONTACT OWNS A 2013 FORD MUSTANG. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBERS: 15V319000 (AIR BAGS) AND 18V046000 (AIR BAGS); HOWEVER, THE PARTS TO DO THE REPAIRS WERE UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIRS. PALM SPRINGS FORD-LINCOLN IN CATHEDRAL CITY, CA WAS MADE AWARE OF THE RECALL AND STATED THAT THE PARTS WERE UNAVAILABLE. THE MANUFACTURER WAS NOT MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. PARTS DISTRIBUTION DISCONNECT.

05/25/2018
Components: AIR BAGS
Incident Date: 05/25/2018
Crash: No
Fire: No
Vehicle Identification Number: 1ZVBP8CF8D5******
Summary

TL* TAKATA RECALL. THE CONTACT OWNS A 2013 FORD MUSTANG. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 18V046000 (AIR BAGS); HOWEVER, THE PARTS TO DO THE REPAIR WERE UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. CHINO HILLS FORD (4480 CHINO HILLS PKWY, CHINO, CA 91710, (909) 203-5700) WAS CONTACTED AND CONFIRMED THAT THE PARTS WERE NOT AVAILABLE FOR THE RECALL REMEDY. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE AND WAS NOT ABLE TO CONFIRM WHEN THE PARTS WERE TO BECOME AVAILABLE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. PARTS DISTRIBUTION DISCONNECT. *TT CONSUMER TRADED THE CAR IN UPDATED 9/21/18*JB

05/15/2018
Components: STRUCTURE
Incident Date: 05/02/2014
Crash: No
Fire: No
Summary

MAJOR CORROSION ISSUE ON ALL ALUMINUM HOODS 2004 TO 2015. MINE IS A 2013 AND IT LOOKS LIKE RUST UNDER THE PAINT BUT ITS CORROSION THAT FORD REFUSES TO COVER UNDER BUMPER TO BUMPER WARRANTEE.

05/08/2018
Components: POWER TRAIN,ENGINE
Incident Date: 03/02/2018
Crash: No
Fire: No
Vehicle Identification Number: 1ZVBP8CU0D5******
Summary

TL* THE CONTACT OWNS A 2013 FORD MUSTANG. WHEN THE CONTACT SHIFTED INTO THIRD OR FOURTH GEAR, AN ABNORMAL NOISE WAS HEARD AND THE CHECK ENGINE WARNING INDICATOR ILLUMINATED. THE VEHICLE WAS TAKEN TO HODGES FORD (13452 GA-251, DARIEN, GA 31305, (866) 390-7709) WHERE IT WAS DIAGNOSED THAT THE TRANSMISSION NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 31,000.

05/08/2018
Components: AIR BAGS
Incident Date: 02/06/2018
Crash: No
Fire: No
Vehicle Identification Number: 1ZVBP8CU0D5******
Summary

TL* TAKATA RECALL. THE CONTACT OWNS A 2013 FORD MUSTANG. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBERS: 15V319000 (AIR BAGS) AND 18V046000 (AIR BAGS); HOWEVER, THE PARTS NEEDED FOR THE REPAIRS WERE NOT AVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIRS. THE VEHICLE WAS TAKEN TO HODGES FORD (13452 GA-251, DARIEN, GA 31305, (866) 390-7709), BUT THE PARTS WERE NOT AVAILABLE FOR THE REPAIR. THE MANUFACTURER WAS NOT MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. PARTS DISTRIBUTION DISCONNECT.

04/24/2018
Components: AIR BAGS
Incident Date: 04/24/2018
Crash: No
Fire: No
Vehicle Identification Number: 1ZVBP8EM4D5******
Summary

TAKATA RECALL. I LIVE IN FLORIDA WHERE IT IS HOT AND HIGH HUMIDITY. I BOUGHT A USED MUSTANG LAST YEAR WITH NO RECALLS. ALL OF THE SUDDEN NOW THERE IS 2 RECALLS ON BOTH AIR BAGS. THE DRIVER SIDE IS READY BUT NOT THE PASSENGER SIDE. WHAT AM I SUPPOSED TO DO SINCE IT IS THE CAR THAT MY TEENAGER IS RIDING IN DAILY. WOULD YOU DRIVE AROUND WITH A CHILD IN THIS DANGEROUS CAR? I THINK FORD SHOULD GIVE LOANER CARS UNTIL THIS PROBLEM HAS A REMEDY. OR FORD SHOULD NOT ALLOW CARS TO BE SOLD WHILE UNDER THIS DANGEROUS RECALL. FORD SHOULD BUY BACK MY DANGEROUS CAR SO I CAN BUY A SAFE CAR FOR MY FAMILY. WHAT IS FORD DOING TO PROTECT MY FAMILY?

04/03/2018
Components: VEHICLE SPEED CONTROL,ENGINE
Incident Date: 07/15/2017
Crash: No
Fire: No
Vehicle Identification Number: 1ZVBP8AM9D5******
Summary

TL* THE CONTACT OWNS A 2013 FORD MUSTANG. WHILE DRIVING APPROXIMATELY 70 MPH, THE ORANGE WRENCH WARNING INDICATOR ILLUMINATED. THE CONTACT STATED THAT THE VEHICLE STARTED TO LOSE ACCELERATION EVEN AS THE ACCELERATOR PEDAL WAS DEPRESSED. THE CONTACT HAD TO PULL THE VEHICLE OVER TO THE SIDE OF THE ROAD. THE VEHICLE WAS TURNED OFF, RESTARTED AFTER APPROXIMATELY THREE MINUTES, AND THE VEHICLE OPERATED NORMALLY. THE CONTACT STATED THAT THE FAILURE RECURRED TWO DAYS LATER. THE CONTACT MENTIONED THAT THE THROTTLE BODY WAS REPLACED IN JANUARY OF 2018 BY AN INDEPENDENT MECHANIC. THE VEHICLE WAS NOT TAKEN TO AN INDEPENDENT MECHANIC OR DEALER FOR DIAGNOSTIC TESTING OR REPAIRS. THE MANUFACTURER WAS NOTIFIED AND PROVIDED CASE NUMBER: CAS-14503496. THE APPROXIMATE FAILURE MILEAGE WAS 52,000.

03/14/2018
Components: AIR BAGS
Incident Date: 03/13/2018
Crash: Yes
Fire: No
Vehicle Identification Number: 1ZVBP8AM3D5******
Summary

TL* THE CONTACT OWNS A 2013 FORD MUSTANG. WHILE DRIVING 10 MPH, THE CONTACT REAR ENDED ANOTHER VEHICLE. THE DRIVER'S AIR BAG EXPLODED, CAUSING SMALL METAL FRAGMENTS (SHRAPNEL) AND SMOKE TO ENTER THE CABIN OF THE VEHICLE. A POLICE REPORT WAS FILED. THERE WERE NO INJURIES. THE VEHICLE WAS ABLE TO BE DRIVEN AWAY FROM THE SCENE. THE DEALER AND MANUFACTURER WERE NOT MADE AWARE OF THE CRASH. THE CONTACT RECEIVED NHTSA CAMPAIGN NUMBER: 15V319000 (AIR BAGS). THE FAILURE MILEAGE WAS 80,000.

01/18/2018
Components: STEERING,ELECTRICAL SYSTEM,ELECTRONIC STABILITY CONTROL
Incident Date: 01/06/2018
Crash: No
Fire: No
Vehicle Identification Number: 1ZVBP8CF1D5******
Summary

I'M A LONG TIME FORD OWNER. IN JULY, 2017 THE ELECTRONIC POWER STEERING ON MY 2013 MUSTANG GT WHICH HAD LESS THAN 40K MILES, MALFUNCTIONED WHICH IN TURN RESULTED IN THE LOSS OF TRACTION CONTROL, ABS AND OTHER ELECTRONIC ASSIST FUNCTIONS. AFTER BEING INFORMED THAT MY WARRANTY WAS EXPIRE, I WAS QUOTED OVER $2.2K. ANNOYED THAT A LOW MILEAGE CAR WHICH WAS LESS THAN 4 YEARS OLD COULD HAVE AN ISSUE LIKE THIS, I CHOSE TO DRIVE IT WITHOUT POWER STEERING. FAST FORWARD TO JANUARY 2018, I BROUGHT THE CAR TO THE DEALERSHIP FOR AN OIL CHANGE WHICH HAPPENED TO LOSE ALL STEERING FUNCTION WHILE IN THEIR POSSESSION. THE DEALERSHIP EXPLAINED THAT THE CAR WAS A TICKING TIME BOMB AND THAT I SHOULD BE GRATEFUL THAT THE STEERING DIDN'T GO OUT WHILE I WAS ON THE ROAD. I WAS BLOWN AWAY BECAUSE THEY NEVER INFORMED ME THAT I WOULD LOSE ALL STEERING IN THE ORIGINAL DIAGNOSIS 6 MONTHS EARLIER. I CONTACTED FORD CONSUMER AFFAIRS AND THEY JUST FILED IT AWAY AND DON'T WANT TO ACKNOWLEDGE THE ISSUE DUE TO THE POTENTIAL LIABILITY IT CAN FACE FOR SELLING CARS WITH FAULTY STEERING THAT ARE LIKELY TO FAIL ON THE ROAD. FORD'S POWER STEERING ISSUES ARE WELL-KNOWN, BUT THE ASSOCIATED CATASTROPHIC STEERING FAILURE IS NOT. BASICALLY, IF YOU DRIVE A FORD PRODUCT AND THE POWER STEERING GOES OUT, YOU ARE DRIVING A DEATH TRAP.

12/17/2017
Components: AIR BAGS
Incident Date: 12/12/2017
Crash: No
Fire: No
Vehicle Identification Number: 1ZVBP8EM8D5******
Summary

DEALERSHIP WON'T FIX AIRBAGS AND CAR IS 3 MONTHS OLD FOR ME.

12/08/2017
Components: UNKNOWN OR OTHER
Incident Date: 09/21/2017
Crash: No
Fire: No
Vehicle Identification Number: 1ZVBP8EM7D5******
Summary

FOR 5 MONTHS OUR 2013 FORD MUSTANG HAS BEEN SHUTTING OFF IN TRAFFIC. THE CAR WAS TAKEN BACK TO THE DEALER FIVE TIMES AND NOT FIXED YET. THE MECHANIC PUT THE CAR ON THE COMPUTER AND ERROR CODE P2111 SHOWS UP, BUT WHEN TAKEN BACK TO DEALER THEY CLEARED THE CODE AND SAID NOTHING WAS WRONG.

12/05/2017
Components: VEHICLE SPEED CONTROL
Incident Date: 12/03/2017
Crash: No
Fire: No
Vehicle Identification Number: 1GKFK66888J******
Summary

TL* THE CONTACT OWNS A 2013 FORD MUSTANG. WHILE DRIVING 10 MPH, THE VEHICLE WENT INTO LIMP MODE WITHOUT WARNING. THE CONTACT WAS ABLE TO DRIVE THE VEHICLE HOME AND LATER TOOK IT TO CAPITOL FORD LINCOLN OF WILMINGTON (4222 OLEANDER, WILMINGTON, NC 28403 910-378-3858) WHERE IT WAS DIAGNOSED THAT THE THROTTLE FAILED. THE MANUFACTURER WAS NOT AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS 72,000.

12/01/2017
Components: POWER TRAIN
Incident Date: 11/22/2017
Crash: No
Fire: No
Vehicle Identification Number: 1AVBP8AM3D5******
Summary

WAS DRIVING MY 2013 MUSTANG HOME FROM MY PARENTS HOUSE THE CAR DIDN'T WANT TO SHIFT OR MOVE EVEN AT FULL THROTTLE STOP IN THE MIDDLE OF THE ROAD SHUT THE VEHICLE OFF AND RESTARTED IT DROVE HOME JUST FINE. WENT TO DRIVE IT LATER THAT NIGHT AND AGAIN CAR DIDN'T WANT TO SHIFT NOR MOVE BUT THIS TIME I LOST MY SPEEDOMETER AND ALL MY DIGITAL DISPLAY IN THE CENTER WENT BLANK. AS THE DAYS AND WEEKS WENT BY THE PROBLEM STARTED BECOMING MORE FREQUENT SO I TOOK IT TO AN AUTO ZONE TO GET THE CODES CHECKED HAD CODES P0720 AND P0722 (OUTPUT SPEED SENSOR INSIDE MOLDED LEAD FRAME) COME UP ON THE CODE READER. I THEN CALLED MY COUSIN WHO IS A FORD DEALER MECHANIC TO LOOK UP MY CODES AND HE TOLD ME TO COME BY THE SHOP AND SHOWED ME WHAT THE CODES WERE FROM THE SOFTWARE FROM FORD THEY USED. WE THEN LOOKED UP TO SEE IF THERE WAS A RECALL ON THE PART AND FOUND A RECALL FROM FORD FOR THE 2012 MUSTANG WITH THE 6R80 WHICH IS THE SAME AUTO TRANSMISSION THAT I HAVE. THE CUT OFF BUILD DATE FOR THE RECALL WAS FEBRUARY 2012 AND MY VEHICLE WAS MADE IN AUGUST OF 2012. I ALSO READ OF OTHER PEOPLE WITH THE SAME YEAR AND TRANSMISSION THAT I HAVE HAVING THE SAME ISSUES AS ME. I CALLED FORD CUSTOMER SERVICE TO SEE IF I THEY WOULD EXTEND THE RECALL TO COVER 2013 MUSTANGS THEY SAID THEY WOULD NOT. I PERSONALLY HAVE HAD MULTIPLE TIMES WHERE THE SHIFTING HAS ALMOST CAUSED A WRECK. AN INSTANCE HERE RECENTLY WAS I WAS PULLING OUT OF THE PARKING LOT OF THE COMPANY I WORK AT AND THE CAR STARTED OFF FINE THEN STALLED AND DIDN'T WANT TO GO AND ALMOST GOT T BONED. ANOTHER INSTANCE WAS A COUPLE DAYS BEFORE THANKSGIVING AND I WAS HEADED TO MY PARENTS HOUSE AND JUST MERGED ONTO THE HIGHWAY AND THE CAR STARTED ACTING UP AND COULD OF EASILY CAUSED A PILE UP NEAR THE RAMP AND GOT SOMEONE KILLED.BOUGHT THE CAR FROM A FORD DEALERSHIP WITH 34K MILES NOW HAS ABOUT 76K MILES.

11/11/2017
Components: AIR BAGS
Incident Date: 05/07/2013
Crash: No
Fire: No
Vehicle Identification Number: 1ZVBP8AMXD5******
Summary

TAKATA RECALL - FORD HAS BEEN NOTIFIED ON MULTIPLE OCCASIONS OVER THE PAST 3 YEARS ABOUT THIS RECALL. FORD HAS REFUSED -OR IS UNABLE TO EFFECT THE NECESSARY REPLACEMENT OF THESE AIRBAGS. THIS VEHICLE IS UNSAFE TO DRIVE OR SELL WITHOUT WORKING AIRBAGS!!!

10/13/2017
Components: UNKNOWN OR OTHER
Incident Date: 10/12/2017
Crash: No
Fire: No
Vehicle Identification Number: 1ZVBP8CF3D5******
Summary

UNDER MEDIUM TO HARD ACCELERATION EXHAUST FUMES ENTER THE CABIN, POSSIBLE EXHAUST DEFECT IN EXHAUST MANIFOLD, SMELLS LIKE RAW FUMES NOT PASSED THRU CATALYTIC CONVERTER. WIDOWS ARE CLOSED DURING ACCELERATION.USUALLY WHEN ACCELERATING ONTO HIGHWAY ETC. IT DOES THIS EVERY TIME I DRIVE IT. NOT AN OCCASIONAL THING ALWAYS.

09/15/2017
Components: ELECTRICAL SYSTEM,AIR BAGS,STRUCTURE
Incident Date: 09/12/2017
Crash: No
Fire: No
Summary

WHILE DRIVING VEHICLE LESS THAN A MILE FROM MY HOME NOTICED I HAD NO AIR WHEN I HIT THE AC BUTTON AS IT WAS VERY WARM DAY THIS HAS HAPPENED INTERMITTENTLY IN THE LAST 2 YEARS , SO I PULLED OVER AND TURNED THE CAR OFF AND RESTARTED AND THE AIR AND A/C BEGAN WORKING. I TOOK INTO FORD WHEN CAR WAS STILL UNDER THE 3 YEAR 36000 MILE BUMPER TO BUMPER WARRANTY FOR THIS ISSUE AND WAS BASICALLY TOLD THEY COULD NOT DO ANYTHING SINCE IT WAS NO OCCURRING AT THAT TIME. I HAVE ALSO HAD ISSUES WITH WINDOWS FOGGING UP WHILE DRIVING AFTER JUST STARTING THE VEHICLE SINCE OWNING IT. THIS CAR ALSO HAS A DEFECTIVE CLEAR COAT FINISH ON THE BACK OF VEHICLE TRUNK AREA. THE CLEAR COAT ON THE BLACK PANEL OF THE TRUNK IS PEELING OFF THIS CAR IS ONLY 4 YEARS OLD AND THIS IS COMPLETELY UNACCEPTABLE. I CANNOT BELIEVE THE CLEARCOAT IS PEELING OFF AS BADLY IS IT IS. I AM EMBARRASSED TO DRIVE THIS CAR WITH THE CLEARCOAT PEELING OFF THE WAY IT IS. THIS SHOULD NOT BE HAPPENING AT ALL. I HAVE OWNED FORD VEHICLES MY WHOLE LIFE AND AM EXTREMELY DISAPPOINTED WITH THE QUALITY OF THIS MUSTANG(WHICH I HAD TO SAVE MY MONEY FOUR 4 YEARS BEFORE I COULD BUY ONE) I HAD A 1995 MUSTANG GT FOR 13 YEARS NEVER HAD ANY ISSUES WITH THE PAINT ON IT. I HAVE ALWAYS BOUGHT FORD BUT I WILL NEVER BUY ANOTHER FORD VEHICLE AGAIN. I STILL CANNOT BELIEVE THE FINISH IS PEELING OFF ON A 4 YR OLD VEHICLE. I AM ALSO VERY UNHAPPY WITH THE FACT THAT I HAD TO DRIVE MY CAR FOR OVER A YEAR AND A HALF WITH DEFECTIVE DRIVERS SIDE AIRBAG BEFORE THEY ACTUALLY REPLACED IT. I HAD TO REDUCE MY DRIVING UNTIL IT WAS REPLACED ALMOST A YEAR AND A HALF AFTER RECEIVING THE RECALL NOTICE.

09/13/2017
Components: ENGINE
Incident Date: 08/28/2017
Crash: No
Fire: No
Vehicle Identification Number: 1ZVBP8AM3D5******
Summary

TL* THE CONTACT OWNS A 2013 FORD MUSTANG. WHILE DRIVING VARIOUS SPEEDS, THE VEHICLE SUDDENLY STALLED AND A WARNING INDICATOR ILLUMINATED, WHICH INDICATED THAT THE VEHICLE WAS IN LIMP MODE. THE CONTACT HAD TO TURN OFF THE VEHICLE AND WAIT APPROXIMATELY TEN SECONDS BEFORE IT RESTARTED IN ORDER FOR IT TO FUNCTION PROPERLY. THE CONTACT HAD NOT TAKEN THE VEHICLE TO THE DEALER. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 73,000.

09/13/2017
Components: AIR BAGS
Incident Date: 05/06/2014
Crash: No
Fire: No
Vehicle Identification Number: 1ZVBP8AMXD5******
Summary

I HAVE ALWAYS HAD MY 2013 FORD MUSTANG SERVICED BY LICENSED FORD DEALERS. IT HAS ALWAYS HAD REGULAR MAINTENANCE. ON TWO OCCASIONS, I BROUGHT THE RECALL TO THE ATTENTION OF THE FORD SERVICE DEPT. HOWEVER FORD HAS NEVER ATTEMPTED TO FIX THE PROBLEM. IN FACT, FORD HAS NEVER EVEN NOTIFIED ME OF THE PENDING RECALL - EVEN WHEN I HAVE HAD FORD SERVICE PERFORM MAINTENANCE ON THE CAR. FORD IS IGNORING THE RECALL AND NECESSARY REPAIRS TO THE CAR. THIS CAR IS NOT SAFE TO DRIVE!

08/31/2017
Components: STEERING
Incident Date: 08/29/2017
Crash: No
Fire: No
Vehicle Identification Number: 1ZVBP8CF6D5******
Summary

MY MUSTANG HAS THE SAME EXACT SAME PROBLEM WITH THE STEERING AS THE FUSION AND TAURUS WHICH ARE CURRENTLY ON RECALL..... INTERMITTENT POWER STEERING LOSS DUE TO AN INTERMITTENT ELECTRICAL CONNECTION IN THE STEERING GEAR...I WOULD LIKE THE NHTSA TO LOOK INTO INCLUDING THE 2013 MUSTANG IN THIS RECALL.. MY MUSTANG ONLY HAS 40,026 MILES

08/23/2017
Components: AIR BAGS
Incident Date: 05/27/2015
Crash: No
Fire: No
Vehicle Identification Number: 1ZVBP8CF3D5******
Summary

TL* TAKATA RECALL. THE CONTACT OWNS A 2013 FORD MUSTANG. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 15V319000 (AIR BAGS); HOWEVER, THE PARTS TO DO THE REPAIR WERE UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE DEALER (PHIL FITTS FORD AND LINCOLN, LOCATED AT 3250 WILMINGTON RD, NEW CASTLE, PA 16105; (724) 658-3521) WAS CONTACTED AND CONFIRMED THAT THE PARTS WERE NOT AVAILABLE FOR THE RECALL REMEDY. THE MANUFACTURER WAS NOT CONTACTED. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.

08/07/2017
Components: POWER TRAIN,ELECTRONIC STABILITY CONTROL
Incident Date: 08/01/2017
Crash: No
Fire: No
Summary

LOSS OF POWER TO THE ENGINE WHILE DRIVING. WHEN THIS HAPPENS, THE SERVICE WRENCH AND CHECK ENGINE LIGHT COMES ON. ALSO, A SORT OF SHUDDERING NOISE COMES FROM THE ENGINE. WHEN THIS OCCURS, I CAN NOT ACCELERATE. THE CAR PRETTY MUCH GOES LIMP AND I HAVE TO PULL OVER AND RESTART MY CAR. IT COULD BE FROM AN ELECTRONIC THROTTLE BODY FAILURE. THIS HAS HAPPENED FIVE TIMES.

07/28/2017
Components: ENGINE
Incident Date: 07/01/2017
Crash: No
Fire: No
Vehicle Identification Number: 1ZVBP8AM3D5******
Summary

TL* THE CONTACT OWNS A 2013 FORD MUSTANG. WHILE DRIVING 50 MPH, THE VEHICLE STALLED WITHOUT WARNING. THE CONTACT CALLED A LOCAL DEALER (SPIKES FORD LOCATED AT 805 E INTERSTATE HIGHWAY 2 MISSION ,TX 78572) WHO INFORMED HIM TO BRING THEM THE VEHICLE. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE, BUT OFFERED NO ASSISTANCE. THE FAILURE MILEAGE WAS 55,000.

07/08/2017
Components: FUEL/PROPULSION SYSTEM
Incident Date: 07/07/2017
Crash: No
Fire: No
Vehicle Identification Number: 1ZVBP8AM2D5******
Summary

MY VEHICLE HAS FAILED WITHOUT WARNING FOUR TIMES IN THE PAST 3 MONTHS. ONCE THE VEHICLE FAILS IT IS IN A NO-START CONDITION. FURTHERMORE, THERE IS RANDOM STALLING WHEN I'M DRIVING THE VEHICLE AND THE HAS BEEN FOR QUITE SOME TIME. ONCE IN THE VEHICLE FAILS IT WILL NOT RESTART. THE FIRST TIME MY CAR FAILED WAS UPON STARTUP WHEN I WAS AT WORK FOR 4 HOURS. I CAME OUT TO MY CAR TO START IT AND IT WOULD NOT START. THE SECOND TIME MY VEHICLE FAILED IT WAS WITHOUT WARNING WHILE DRIVING IN TRAFFIC, AGAIN WOULD NOT START. THE THIRD TIME MY CAR FAILED WAS LIKE THE FIRST TIME AFTER BEING AT WORK FOR 4 HOURS, UPON TRYING TO START MY CAR, IT WOULD NOT START. THE 4TH TIME MY VEHICLE FAILED AGAIN WITHOUT WARNING AND THIS TIME I WAS MERGING ON A BUSY HIGHWAY DURING RUSH HOUR. PER THE MECHANICS DIAGNOSTIC - CODE P025A FUEL PUMP DRIVER MODULE OPEN CIRCUIT.

06/29/2017
Components: AIR BAGS
Incident Date: 06/12/2017
Crash: No
Fire: No
Vehicle Identification Number: 1ZVBP8EM4D5******
Summary

I HAVE TWO RECALL NOTICES DATED JULY 2015 & APRIL 2017. AFTER NUMEROUS REQUESTS FOR AN APPOINTMENT, THE DEALERS KEEP STATING THEY CAN'T GET THE PART NEEDED! THIS IS SUPPOSED TO BE A "LIFE & DEATH" SITUATION. PLEASE HELP!

06/16/2017
Components: AIR BAGS
Incident Date: 06/16/2017
Crash: No
Fire: No
Vehicle Identification Number: 1ZVBP8AM8D5******
Summary

I RECEIVED A LETTER REGARDING NHTSA RECALL # 15V319 AND MANUFACTURER RECALL NUMBER# 15S21 A YEAR AGO STATING I WOULD RECEIVE AN ADDITIONAL LETTER AT THE END OF THAT YEARS QUARTER ADVISING ME TO TAKE THE VEHICLE TO DEALER WHEN RECALL REMEDY IS COMPLETE. I HAVE BEEN MONITORING THE STATUS OF THE RECALL REMEDY AND NOW IN 2017 THE REMEDY IS STILL INCOMPLETE AND I AM UNABLE TO GET THIS RESOLVED WITH DEALERSHIP. THE SAFETY RISK FOR THIS RECALL IS SEVERE AND EXTREMELY HIGH RISK. I LIVE IN TX HIGH HUMIDITY AND IT STATES IT CAN POTENTIALLY INJURE VEHICLE OCCUPANTS IF INVOLVED IN A CRASH. THE REMEDY STATES DEALERS WILL REPLACE THE DRIVER AIRBAG, YET WHEN I TRY TO MAKE AN APPOINTMENT AT DEALERSHIP, THEY STATE THE RECALL IS INCOMPLETE AND THEY DON'T HAVE THE AVAILABLE PARTS TO HANDLE THE REPLACEMENT AND I WOULD HAVE TO WAIT FOR ANOTHER LETTER FROM MANUFACTURER TO INFORM ME THE PARTS OR RECALL IS COMPLETE. THIS RECALL NEEDS TO BE RESOLVED IMMEDIATELY IT SHOULD NOT TAKE THIS LONG FROM MAY 2015, DRIVERS ARE AT RISK! PLEASE ASSIST.

05/04/2017
Components: AIR BAGS
Incident Date: 03/11/2017
Crash: No
Fire: No
Vehicle Identification Number: 1ZVBP8CF4D5******
Summary

HAVE TRIED UNSUCCESSFULLY FOR LAST 2 FORD DEALERSHIP VISITS (8/6/16 AND 2/11/17) TO HAVE MY RECALL REPLACEMENT OF AIRBAG TAKEN CARE OF. AT EACH VISIT, FORD DEALERSHIP RESPONDS THAT THE AIRBAG IS NOT AVAILABLE FOR REPLACEMENT AT THE TIME OF VISIT. SEEKING ANOTHER FORD DEALERSHIP RECOMMENDATION AT ZIPCODE: 92234 TO HAVE AIRBAG REPLACEMENT.

05/02/2017
Components: POWER TRAIN
Incident Date: 04/28/2017
Crash: No
Fire: No
Vehicle Identification Number: 1ZVBP8CU3D5******
Summary

MANUAL TRANSMISSION HAS PROBLEMS GOING INTO GEAR. SYNCHROS ARE BEING REPLACED A SECOND TIME WITH LESS THAN 60K MILES AND THIS CAR HAS NEVER BEEN ON A RACE TRACK. THERE ARE TIMES WHEN I'VE TRIED MERGING ONTO A FREEWAY ONLY TO FIND MYSELF NOT BEING ABLE TO GET INTO 5TH GEAR. NOW I'M TOLD MY CLUTCH HAS TO BE REPLACED. SOMETHING SEEMS WRONG. ALTHOUGH A 2013 MY CAR WAS PURCHASED IN 2012 AND I IMAGINE HAS THE SAME PARTS AS THOSE WHO FILED COMPLAINTS RESULTING IN AN INVESTIGATION OF THE 2012 MUSTANG TRANSMISSIONS.

04/25/2017
Components: AIR BAGS
Incident Date: 06/22/2015
Crash: No
Fire: No
Vehicle Identification Number: 1ZVBP8CF6D5******
Summary

TL* TAKATA RECALL. THE CONTACT OWNS A 2013 FORD MUSTANG. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 15V319000 (AIR BAGS) AND STATED THAT THE PART WAS NOT AVAILABLE WITHIN A REASONABLE TIME FRAME TO SCHEDULE THE RECALL REPAIR. THE DEALER DID NOT GIVE A SPECIFIC DATE FOR WHEN THE PART WOULD BECOME AVAILABLE. THE CONTACT WAS UNABLE TO DETERMINE WHEN THE VEHICLE WOULD BE REPAIRED. THE MANUFACTURER COULD NOT PROVIDE AN ESTIMATED DATE FOR WHEN THE CONTACT'S VEHICLE WOULD RECEIVE THE RECALL REPAIR. THE CONTACT WAS NOT EXPERIENCING A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE. *TR

04/07/2017
Components: AIR BAGS
Incident Date: 06/01/2015
Crash: No
Fire: No
Vehicle Identification Number: 1ZVBP8EM9D5******
Summary

TL* TAKATA RECALL. THE CONTACT OWNS A 2013 FORD MUSTANG. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 15V319000 (AIR BAGS); HOWEVER, THE PART TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS NOTIFIED OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.

03/20/2017
Components: AIR BAGS
Incident Date: 05/27/2015
Crash: No
Fire: No
Vehicle Identification Number: 1ZVBP8EM3D5******
Summary

TL* TAKATA RECALL. THE CONTACT OWNS A 2013 FORD MUSTANG. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 15V319000 (AIR BAGS); HOWEVER, THE PART TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.

03/02/2017
Components: AIR BAGS
Incident Date: 05/28/2015
Crash: No
Fire: No
Vehicle Identification Number: 1ZVBP8EM5D5******
Summary

TAKATA RECALL. RECEIVED RECALL NOTICE. NO PART TO REPLACE. FORD SAID THE REPLACEMENT WOULD BE AVAILABLE BEFORE THE END OF DECEMBER 2016 AND THEY WOULD LET DEALER KNOW AND DEALER WOULD CONTACT ME TO BRING MY CAR IN FOR REPLACEMENT. IT IS NOW MARCH 2, 2017 AND I HAVEN'T HEARD A WORD. WHAT CAN I DO?

02/27/2017
Components: AIR BAGS
Incident Date: 09/06/2016
Crash: No
Fire: No
Vehicle Identification Number: 1ZVBP8CF7D5******
Summary

TAKATA RECALL WAS RECEIVED 5 MONTHS AGO FOR THE FRONT DRIVER SIDE AIRBAG INFLATOR HOUSING. I HAVE BEEN CALLING VARIOUS DEALERS IN MY AREA FOR OVER 5 MONTHS AND NOT ONE DEALER HAS THE PARTS TO REPLACE THE HOUSING. HOW LONG DO I HAVE TO WAIT TO GET THIS RESOLVED????

02/21/2017
Components: AIR BAGS
Incident Date: 02/14/2014
Crash: No
Fire: No
Summary

TAKATA RECALL. I AM THE ORIGINAL OWNER! FOUR YEARS AND NO AIRBAG REPLACEMENT! FORED KEEPS MAKING EXCUSES!

01/30/2017
Components: AIR BAGS
Incident Date: 06/01/2015
Crash: No
Fire: No
Vehicle Identification Number: 1ZVBP8JZ1D5******
Summary

TL* TAKATA RECALL. THE CONTACT OWNS A 2013 FORD MUSTANG. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 15V319000(AIR BAGS); HOWEVER, THE PART FOR THE RECALL REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.

01/24/2017
Components: SEAT BELTS
Incident Date: 01/24/2017
Crash: No
Fire: No
Vehicle Identification Number: 1ZVBP8CU2V5******
Summary

ANCHORS FOR CAR SEATS ARE UNUSABLE. ONLY ONE ANCHOR IS INSTALLED PER SIDE FOR CAR SEATS IN THE BACK SEAT MAKING THEM UNUSABLE. IN ADDITION THE ANCHOR AT THE TOP IS UNUSABLE AS THE HEADREST PREVENTS TIGHTENING OF THE UPPER STRAP. CALLED FORD AND THEY HAD NO SOLUTION. THE OWNERS MANUAL PROVIDES INACCURATE INFORMATION.

01/17/2017
Components: AIR BAGS
Incident Date: 05/02/2016
Crash: No
Fire: No
Vehicle Identification Number: 1ZVBP8CU3D5******
Summary

I RECEIVED A RECALL NOTICE FOR THE AIR BAG REPLACEMENT IN MAY OF 2016. FORD IS SUPPOSE TO NOTIFY ME WHEN THE PART IS AVAILABLE BUT NEVER HAVE CONTACTED ME. I CALLED THE DEALERSHIP SEVERAL TIMES BUT THE RESPONSE HAS BEEN NEGATIVE.

01/13/2017
Components: AIR BAGS
Incident Date: 05/27/2015
Crash: No
Fire: No
Vehicle Identification Number: 1ZVBP8EM9D5******
Summary

TL* TAKATA RECALL. THE CONTACT OWNS A 2013 FORD MUSTANG. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 15V319000 (AIR BAGS); HOWEVER, THE PART TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. PARTS DISTRIBUTION DISCONNECT. UPDATED 04/05/17LJ THE CONSUMER STATED THE VEHICLE WAS REPAIRED. UPDATED 08/29/2017*JS

01/13/2017
Components: AIR BAGS
Incident Date: 01/13/2017
Crash: No
Fire: No
Vehicle Identification Number: 1ZVBP8AM8D5******
Summary

TAKATA RECALL. THIS IS MY SON'S CAR, WHICH HAS BEEN UNDER THE AIRBAG RECALL FOR A LONG TIME. I AM EXTREMELY CONCERNED FOR MY SON'S WELL-BEING AND HAVE CALLED MANY TIMES TO CHECK ON A FIX AND AM ALWAYS TOLD IT WILL HAPPEN IN THE NEXT 3 MONTHS OR SO. IT NEVER DOES. HOW CAN FORD GET AWAY WITH THIS?...TELLING PEOPLE THEIR AIRBAG WILL BE REPAIRED AND THEN RENEGING, TIME AFTER TIME. TODAY THEY SAID THE REPAIR WILL BE AVAILABLE THE SECOND HALF OF 2017. I DON'T BELIEVE IT. CAN'T YOU DO SOMETHING? OTHER COMPANIES ARE PROVIDING REPAIRS ON A TIMELY BASIS, BUT NOT FORD, AS FAR AS I CAN SEE. LAWSUITS COST THEM LESS THAN A WIDE-RANGING RECALL REPAIR, SO WHY SHOULD THEY EXPEDITE IT? MEANWHILE, MY SON'S LIFE AND HEALTH ARE AT STAKE AND WE ARE CONSIDERING BUYING A NEW CAR AT GREAT HARDSHIP. PLEASE, PLEASE DO WHATEVER YOU CAN TO LIGHT A FIRE UNDER FORD IN THIS MATTER. THANK YOU.

01/11/2017
Components: AIR BAGS
Incident Date: 06/19/2015
Crash: No
Fire: No
Vehicle Identification Number: 1ZVBP8EM0D5******
Summary

TL* TAKATA RECALL. THE CONTACT OWNS A 2013 FORD MUSTANG. THE CONTACT RECEIVED NHTSA CAMPAIGN NUMBER: 15V319000 (AIR BAGS) HOWEVER, THE PARTS TO DO THE REPAIR WERE UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS NOTIFIED OF THE ISSUE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE. UPDATED 03/03/17*LJ

01/09/2017
Components: AIR BAGS
Incident Date: 05/18/2015
Crash: No
Fire: No
Vehicle Identification Number: 1ZVBP8AM5D5******
Summary

TL* THE CONTACT OWNS A 2013 FORD MUSTANG. THE CONTACT RECEIVED A RECALL NOTIFICATION FOR NHTSA CAMPAIGN NUMBER: 15V319000 (AIR BAGS). THE PART NEEDED WAS UNAVAILABLE TO PERFORM THE RECALL REPAIR. THE MANUFACTURER WAS NOTIFIED. THE CONTACT HAD NOT EXPERIENCED A FAILURE. PARTS DISTRIBUTION DISCONNECT.

12/31/2016
Components: AIR BAGS
Incident Date: 12/30/2016
Crash: No
Fire: No
Vehicle Identification Number: 1ZVBP8AM1D5******
Summary

TAKATA RECALL; TO DATE MY AIR BAG HAS NOT BEEN REPLACED. THIS PROBLEM CAUSES ME TO HESITATE TO DRIVE MY VEHICLE.

12/30/2016
Components: AIR BAGS
Incident Date: 12/30/2016
Crash: No
Fire: No
Vehicle Identification Number: 1ZVBP8EM8D5******
Summary

TL* TAKATA RECALL. THE CONTACT OWNS A 2013 FORD MUSTANG. THE CONTACT RECEIVED A NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 15V319000 (AIR BAGS). THE PART TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS NOT MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE.

12/28/2016
Components: AIR BAGS
Incident Date: 06/22/2015
Crash: No
Fire: No
Vehicle Identification Number: 1ZVBP8AM4D5******
Summary

TL* TAKATA RECALL. THE CONTACT OWNS A 2013 FORD MUSTANG. THE CONTACT RECEIVED A RECALL NOTICE FOR NHTSA CAMPAIGN NUMBER: 15V319000 (AIR BAGS). THE MANUFACTURER INITIALLY INDICATED THE PARTS MAY BECOME AVAILABLE DURING THE FOURTH QUARTER OF 2016. THE MANUFACTURER LATER STATED THAT THE PARTS MAY BECOME AVAILABLE DURING THE SECOND QUARTER OF 2017. THE MANUFACTURER WAS NOT ABLE TO PROVIDE A REASONABLE TIME FRAME TO SUPPLY THE PARTS TO THE DEALER. THE CONTACT WAS NOT EXPERIENCING A FAILURE. PARTS DISTRIBUTION DISCONNECT.

12/28/2016
Components: AIR BAGS
Incident Date: 07/03/2015
Crash: No
Fire: No
Vehicle Identification Number: 1ZVBP8EMXD5******
Summary

TL* TAKATA RECALL. THE CONTACT OWNS A 2013 FORD MUSTANG. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 15V319000 (AIR BAGS); HOWEVER, THE PART TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS NOTIFIED OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. PARTS DISTRIBUTION DISCONNECT.

12/23/2016
Components: AIR BAGS
Incident Date: 05/27/2015
Crash: No
Fire: No
Vehicle Identification Number: 1ZVBP8AM6D5******
Summary

TAKATA RECALL. THIS VEHICLE WAS RECALLED IN MAY 2015. WE ARE NOW A WEEK AWAY FROM 2017, AND I HAVE NOT BEEN ABLE TO HAVE THE CAR REPAIRED DESPITE REPEATED CALLS TO MY DEALERSHIP. THE NHTSA HAS IDENTIFIED THIS DEFECT AS BEING VERY DANGEROUS, AND I WOULD RATHER NOT DIE DUE TO A SUPPLY CHAIN ISSUE.

12/12/2016
Components: AIR BAGS
Incident Date: 07/01/2015
Crash: No
Fire: No
Vehicle Identification Number: 1ZVBP8EM4D5******
Summary

TAKATA RECALL: NOTIFIED BY FORD IN JULY 2015. AS OF DECEMBER 2016 DEFECTIVE AIRBAG HAS NOT BEEN REPLACED.

12/11/2016
Components: AIR BAGS
Incident Date: 05/01/2015
Crash: No
Fire: No
Vehicle Identification Number: 1ZVBP8JZ2D5******
Summary

TAKATA RECALL I LIVE IN SOUTH FLORIDA AND HAVE BEEN TRYING TO GET MY AIRBAGS REPLACED SINCE MAY OF 2015. SOUTH FLORIDA IS THE WORST AREA FOR THE AIRBAG TO RUPTURE AND KILL SOMEONE.. MY DEALER AND FORD MOTOR CO. IS NOT HELPING ME AT ALL WITH THIS. CAN YOU HELP ME WITH THIS RECALL?

12/10/2016
Components: AIR BAGS
Incident Date: 12/01/2016
Crash: No
Fire: No
Vehicle Identification Number: 1ZVBP8FF3D5******
Summary

TAKATA RECALL. MANUFACTURER STILL DOES NOT HAVE THE PARTS TO REPLACE THE AIRBAG.

12/09/2016
Components: AIR BAGS
Incident Date: 05/15/2015
Crash: No
Fire: No
Vehicle Identification Number: 1ZVBP8CU4D5******
Summary

TAKATA AIR BAG RECALL. I HAVE BEEN WAITING TO HAVE MY AIRBAG REPLACED SINCE MAY OF 2015, APPERANTELY THEY STILL DON'T HAVE THE PARTS. HOW LONG DO I HAVE TO WAIT?!!!

12/09/2016
Components: AIR BAGS
Incident Date: 05/27/2015
Crash: No
Fire: No
Vehicle Identification Number: 1ZVBP8AM4D5******
Summary

TAKATA RECALL - RECEIVED A RECALL NOTICE EFFECTIVE MAY 27, 2015 BUT HAVE NOT HAD THE AIR BAG REPLACED YET.

12/09/2016
Components: AIR BAGS
Incident Date: 01/02/2016
Crash: No
Fire: No
Vehicle Identification Number: 1ZVBP8AM4D5******
Summary

TAKATA RECALL I HAVE ALREADY CONTACTED THEM ON MULTIPLE OCCASIONS AS WELL AS THE DEALERSHIP AND HAVE BEEN TOLD THE AIRBAGS ARE NOT AVAILABLE ST THIS TIME AND TO KEEP CHECKING. THE LAST I HEARD FALL 2016 NOW IT'S WINTER. I LIVE I TEXAS WITH HIGH HUMIDITY SO I AM VERY ANXIOUS TO GET THESE REPLACED. NOTHING HAS HAPPENED TO MY VEHICLE.

12/05/2016
Components: AIR BAGS
Incident Date: 05/02/2016
Crash: No
Fire: No
Vehicle Identification Number: 1ZVBP8AM8D5******
Summary

TL* THE CONTACT OWNS A 2013 FORD MUSTANG. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 15V319000 (AIR BAGS); HOWEVER, THE PART TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. PARTS DISTRIBUTION DISCONNECT.

12/03/2016
Components: AIR BAGS
Incident Date: 05/25/2015
Crash: No
Fire: No
Vehicle Identification Number: 1ZVBP8FF8D5******
Summary

TAKATA RECALL I'M NOT SURE WHAT WOULD BE CONSIDERED A "TIMELY MANNER" IN REGARDS TO SOMETHING THAT CAN HARM OR POTENTIALLY KILL ME. I FIRST TRIED TO GET THIS TAKEN CARE OFF AT THE FORD DEALERSHIP IN HAWAII, BACK IN EARLY 2015. THEY TOLD ME THEY WERE STILL WAITING FOR THE PART. I HAVE SINCE BEEN STATIONED IN SOUTH CAROLINA SO I TRIED THE FORD DEALERSHIP HERE, ABOUT 2 MONTHS AGO. THEY GAVE ME THE SAME RESPONSE. I HAVE NOT BEEN IN AN ACCIDENT BUT I'M AFRAID THAT IF I WERE AND MY AIRBAG DEPLOYED, MY WIFE OR MYSELF CAN BE HARMED.

11/28/2016
Components: AIR BAGS
Incident Date: 12/03/2015
Crash: No
Fire: No
Vehicle Identification Number: 1ZVBP8AM7D5******
Summary

TAKATA RECALL- BOUGHT THE CAR FROM MITCHEL SELIG FORD IN WINDSOR CT. ON DEC. 3, 2015 WITH THE OPEN RECALL ON THE AIRBAGS. THE RECALL STILL HAS NOT BEEN TAKEN CARE OF AND THE CAR MAY BE DANGEROUS TO DRIVE WITH THE OPEN RECALL.

11/28/2016
Components: VEHICLE SPEED CONTROL,ENGINE
Incident Date: 11/21/2016
Crash: No
Fire: No
Vehicle Identification Number: 1ZVBP8EM9D5******
Summary

TL* THE CONTACT OWNS A 2013 FORD MUSTANG. WHILE DRIVING APPROXIMATELY 50 MPH, THE VEHICLE DECELERATED AND THE WRENCH ICON ILLUMINATED. THE VEHICLE WAS PULLED OVER AND TOWED TO AN INDEPENDENT MECHANIC WHO WAS UNABLE TO DIAGNOSE THE FAILURE. THE VEHICLE WAS TAKEN TO A LOCAL DEALER WHERE IT WAS DIAGNOSED AND THE ELECTRONIC THROTTLE BODY WAS REPLACED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE AND STATED THAT THE REPAIR COST WOULD BE REFUNDED IF THE FAILURE RESULTED IN A RECALL. THE VIN WAS UNKNOWN. THE FAILURE MILEAGE WAS 49,700...UPDATED 01/04/17 *BF

11/28/2016
Components: SUSPENSION
Incident Date: 09/15/2016
Crash: Yes
Fire: No
Vehicle Identification Number: 1ZVBP8AM0D5******
Summary

TL* THE CONTACT OWNS A 2013 FORD MUSTANG. WHILE DRIVING 50 MPH, THE BALL JOINTS IN THE VEHICLE COLLAPSED. THE CONTACT LOST CONTROL OF THE VEHICLE AND CRASHED INTO A MEDIAN. THE AIR BAGS DID NOT DEPLOY. A POLICE REPORT WAS FILED AND THERE WERE NO INJURIES. THE VEHICLE WAS TOWED TO A DEALER. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS 13,008.

11/22/2016
Components: AIR BAGS
Incident Date: 11/22/2016
Crash: No
Fire: No
Vehicle Identification Number: 1ZVBP8AM6D5******
Summary

TL* THE CONTACT OWNS A 2013 FORD MUSTANG. THE CONTACT RECIEVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 15V319000 (AIR BAGS); HOWEVER, THE PART FOR THE RECALL REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONALBE AMOUNT OF TIME FOR THE RECALL REPAIR. THE CONTACT HAD NOT EXPERIENCED A FAILURE. THE MANUFACTURER WAS NOT MADE AWARE OF THE ISSUE. PARTS DISTRIBUTION DISCONNECT.

11/21/2016
Components: AIR BAGS
Incident Date: 01/01/2013
Crash: No
Fire: No
Vehicle Identification Number: 1ZVBP8EM9D5******
Summary

TAKATA RECALL. MY MUSTANG IS A 2013 AND SINCE MOVING FROM MINNESOTA TO FLORIDA I AM NOW IN A HIGH HUMIDITY STATE AND THE RISK HAS INCREASED SIGNIFICANTLY THAT IT MAY EXPLODE. I HAVE CONTACTED MY FORD DEALER MANY TIMES AND THEY KEEP SAYING FORD COMPANY IS NOT PROVIDING AIR BAGS IN A TIMELY MANNER. I FEEL FORD SHOULD SUPPLY A REPLACEMENT VEHICLE TO ME UNTIL MY MUSTANG CAN BE FIXED.

11/14/2016
Components: AIR BAGS
Incident Date: 05/02/2016
Crash: No
Fire: No
Vehicle Identification Number: 1ZVBP8AM6D5******
Summary

TL* THE CONTACT OWNS A 2013 FORD MUSTANG. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 15V319000 (AIR BAGS); HOWEVER, THE PART TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.

11/03/2016
Components: AIR BAGS
Incident Date: 11/03/2016
Crash: No
Fire: No
Vehicle Identification Number: 1ZVBP8CU2D5******
Summary

RECALL ISSUED MAY 2015. I BOUGHT THE CAR IN FEB 2016 AND DEALERSHIP DID NOT DISCLOSE RECALL NOTICE. AFTER MULTIPLE TRIES TO GET CAR FIXED, FORD KEEPS PUCHING BACK THE DATE TO GET PARTS FOR RECALL. CAR IS NOT SAFE TO DRIVE.

11/02/2016
Components: AIR BAGS
Incident Date: 04/01/2015
Crash: No
Fire: No
Vehicle Identification Number: 1ZVBP8AM4D5******
Summary

TAKATA RECALL - NOTIFIED IN SPRING OF 2015, NOTIFIED AGAIN IN SPRING OF 2016. STILL NO RESOLUTION! CAR OWNERS EFFECTED BY THIS RECALL ARE ADVISED TO NOT DRIVE UNTIL THE ISSUE IS FIXED AS DRIVERS/PASSENGERS MAY SUFFER CRITICAL INJURIES OR LOSS OF LIFE DUE TO THE SHRAPNEL FROM AN AIR BAG DEPLOYMENT. THIS IS RIDICULOUS. WE'RE COMING UPON TWO YEARS SINCE INITIAL OFFICIAL NOTIFICATION AND THE PROBLEM WAS KNOWN BEFORE THAT. FORD HAS ONLY COMPLETED 16% OF THE REPAIRS/REPLACEMENTS. I CONTACT MY DEALERSHIP EVERY COUPLE OF MONTHS AND STILL NOTHING. SUPPOSEDLY THE LAST QUARTER OF THIS YEAR. WELL THAT'S HERE AND STILL NOTHING. IF IT EVEN HAPPENS BEFORE YEAR'S END, THIS IS NOT GOOD ENOUGH. MY LIFE AND MY LOVED ONE'S ARE ENDANGERED ON A DAILY BASIS DUE TO A FAULTY COMPONENT IN A SYSTEM THAT IS SUPPOSED TO PROTECT AND SAVE LIVES. GOVERNMENT NEEDS TO STEP IN AND SPEED THIS UP.

11/01/2016
Components: SUSPENSION
Incident Date: 09/15/2016
Crash: Yes
Fire: No
Vehicle Identification Number: 1ZVBP8AM0D5******
Summary

LAST SEPTEMBER 15TH 2016THURSDAY NIGHT I WAS DRIVING MY VEHICLE ON ROAD PR2 IN QUEBRADILLAS PUERTO RICO. AROUND 50MPH. SUDDENLY THE CAR COLLAPSE IN THE LEFT FRONT END. I TRY TO PULL THE VEHICLE TO THE RIGHT WITHOUT ANY RESPONSE, I TRY TO APPLY THE BRAKES AND THE PEDAL WENT ALL THE WAY DOWN AND NO BRAKE RESPONSE. I HAD NO CONTROL OF THE VEHICLE, FINALLY THE VEHICLE STOP WHEN TOUCH THE CENTER CONCRETE WALL IN THE CENTER OF THE ROAD. THE VEHICLE HAS SERIOUS DAMAGE ON THE LEFT FRONT CORNER. AT LEAST I WALKED OUT WITH NO INJURIES. THE NEXT MORNING I CALLED FORD CUSTOMER SERVICE NUMBER AND I WAS TOLD TO TAKE THE CAR TO THE NEAREST FORD DEALER. THE CAR IS IN CABRERA HNOS IN ARECIBO, PR. THE CAR ONLY HAS 13008 MILES BUT THE 3/36 EXPIRED IN MAY 2016. THEY INSPECTED THE VEHICLE AND CONFIRM THE LEFT BALL-JOINT IS BROKEN AND CAUSE ALL THE DAMAGE. THE MANAGER ALSO SAY AN FORD SPECIALIST SHOULD EVALUATE THE VEHICLE BEFORE DO ANY REPAIRS. I WANT TO REPORT THIS DUE IS NOT NORMAL A PART LIKE THIS BREAKS IN ANY VEHICLE. THE MANAGER IN THE DEALER [XXX] KNOWS ABOUT THE CAR AND TOLD ME TO CALL FORD CUSTOMER SERVICE TO REPORT THIS EVENT. I WAS TOLD THE PART IS OUT OF WARRANTY AND ALSO TO REPORT THE INCIDENT TO MY INSURANCE COMPANY. I HOPE HEAR FROM FORD. I ALSO OWNER OF OTHER 2 FORD VEHICLES OLDER THAN THIS ONE AND I NEVER HAD ANY PROBLEMS WITH THEM. I PURCHASED A TOTAL OF 6 FORD VEHICLES IN THE LAST 25 YEARS. [XXX] INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6). *TR

10/26/2016
Components: AIR BAGS
Incident Date: 07/13/2015
Crash: No
Fire: No
Summary

TL* TAKATA RECALL. THE CONTACT OWNS A 2013 FORD MUSTANG. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 15V319000 (AIR BAGS); HOWEVER, THE PART TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. THE VIN WAS NOT AVAILABLE. PARTS DISTRIBUTION DISCONNECT.

10/22/2016
Components: AIR BAGS
Incident Date: 05/27/2015
Crash: No
Fire: No
Vehicle Identification Number: 1ZVBP8EM1D5******
Summary

TAKATA RECALL. I HAVE NOT BEEN ABLE TO GET THIS FIXED DUE TO REMEDY IS UNAVAILABLE.

10/21/2016
Components: AIR BAGS
Incident Date: 10/21/2016
Crash: No
Fire: No
Vehicle Identification Number: 1ZVBP8EM8D5******
Summary

TAKATA RECALL. THIS VEHICLE RECALL WAS ISSUED IN MAY 2015. THAT IS OVER 18 MONTHS AGO WITH STILL NO RESOLUTION TO THIS PROBLEM. EVERY TIME I ASK FORD ABOUT THIS RECALL, THEY REPLY THAT PARTS ARE NOT YET AVAILABLE. I AM APPREHENSIVE TO OPERATE THIS VEHICLE WITH AN AIRBAG THAT COULD POTENTIALLY CAUSE A FATALITY.

10/20/2016
Components: AIR BAGS
Incident Date: 05/27/2015
Crash: No
Fire: No
Vehicle Identification Number: 1ZVBP8CU9D5******
Summary

TL* THE CONTACT OWNS A 2013 FORD MUSTANG. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 15V319000 (AIR BAGS); HOWEVER, THE PART TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE. UPDATED 01/10/17*LJ UPDATED 01/23/17.*JB

10/13/2016
Components: AIR BAGS
Incident Date: 05/01/2016
Crash: No
Fire: No
Vehicle Identification Number: 1ZVBP8JZ0D5******
Summary

RECEIVED A RECALL LETTER IN MAY OF 2016. DEALER SAYS THEY STILL DON'T HAVE THE REPLACEMENT AIR BAG.

10/12/2016
Components: UNKNOWN OR OTHER
Incident Date: 06/12/2016
Crash: No
Fire: No
Vehicle Identification Number: 1ZVBP8EM7D5******
Summary

NO ACCELERATION POSSIBLE. FUEL CUT OUT. PULLED OVER CAR SHOOK. TURNED OFF. BACK ON 15 MINUTES LATER. HAPPENED 5 MORE TIMES IN HEAVY TRAFFIC. DEALERSHIP SAID TGEY FIXED IT, BUT PROBLEM PERSISTS. SAME CODE: CHECK FUEL FILL INLET. CAR ONLY 3 YEARS OLD. WHAT A JOKE. NO MORE FORDS FOR ME AND THE FORD MOTOR COMPANY HAS BEEN TERRIBLE!

10/10/2016
Components: EXTERIOR LIGHTING
Incident Date: 08/01/2016
Crash: No
Fire: No
Vehicle Identification Number: 1ZVBP8EM8E5******
Summary

THE STEREO PANEL GLASS IS DEFECTIVE BECAUSE IT CAN NOT HOLD UP TO SIMPLE CLEANING SOLUTIONS I.E. WINDEX TYPE GLASS CLEANERS.

10/10/2016
Components: AIR BAGS
Incident Date: 08/02/2012
Crash: No
Fire: No
Vehicle Identification Number: 1ZVBP8CF0D5******
Summary

MY 2013 MUSTANG HAS A RECALL FOR AIRBAGS FOR OVER A YEAR AND I HAVE CONTACTED THE DEALERSHIP THEY TOLD ME I'M ON THE LIST TO HAVE IT REPLACED.. MY QUESTION AND COMPLAINT IS WHY HASN'T IT BEEN REPLACED YET. EVER TIME I DRIVE I AM IN DANGER OF BEING INJURED. SINCE YOUR COMPANY IS RELIABLE FOR CORRECTING THE PROBLEM YOU SHOULD DO SO IN A TIMELY MANNER BEFORE SOMETHING HAPPENS. I WOULD LIKE A RESPONSE FROM YOU IF ATLEAST LETTING ME KNOW WHEN YOUR GOING TO SEND MY AIRBAG REPLACEMENT TO MY DEALERSHIP. MY CAR WAS PURCHASED AT ROUNTREE IN SHREVEPORT LA. MY NAME IS [XXX] MY EMAIL IS [XXX] MY PHONE NUMBER IS [XXX]... THANK YOU INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6). *TR

10/09/2016
Components: AIR BAGS
Incident Date: 05/27/2015
Crash: No
Fire: No
Vehicle Identification Number: 1ZVBP8EM1D5******
Summary

"TAKATA RECALL"...I RECEIVED AN OFFICIAL NOTICE OF A RECALL FROM FORD DATED 5/27/15 CONCERNING THE RECALL AND THE NEED TO REPAIR THE DRIVER SIDE AIRBAG ON MY 2013 FORD MUSTANG. I CALLED MY LOCAL FORD DEALERSHIP TO SET UP THE APPOINTMENT TO CORRECT THE AIRBAG DEFECT ON MY CAR AS DESCRIBED IN THE RECALL NOTICED I RECEIVED IN THE MAIL APPROXIMATELY 1 WEEK FROM THE DATE ON THE RECALL NOTICE. I WAS INFORMED THAT THERE WERE NO PARTS AVAILABLE TO FIX MY CAR AND THAT I MUST WAIT FOR THE PART TO ARRIVE. I'VE HAVE SINCE CALLED MY LOCAL DEALERSHIP SEVERAL TIMES SINCE THEN TO INQUIRE ABOUT THE STATUS OF THE PART NEEDED TO REPAIR THE AIRBAG DEFECT ON MY CAR ONLY TO BE TOLD EACH TIME THAT NO PART IS AVAILABLE TO FIX MY CAR. SINCE I HAVE NO OTHER SOURCE OF TRANSPORTATION, I'M FORCED TO DRIVE THIS POTENTIALLY UNSAFE CAR WITH A DEFECT IN THE DRIVERS SIDE AIRBAG THAT IF AN ACCIDENT SHOULD OCCUR AND THIS AIRBAG IS DEPLOYED, I, THE OCCUPANTS OF MY CAR, AND/OR BOTH MAY BE KILLED BY FLYING METAL SHRAPNEL FROM THE FAULTY DRIVER SIDE AIRBAG INFLATOR! AFTER WAITING THE FIRST 6-8 MONTHS, I REACHED OUT TO FORD CUSTOMER SERVICE MANAGEMENT TO SEE IF THEY WOULD BUY BACK MY FAULTY AND DANGEROUS VEHICLE SINCE NO PARTS WERE AVAILABLE TO FIX MY CAR'S FAULTY AIRBAG. OF COURSE THEY DECLINED. IT IS NOW 10/9/16 AS OF THE WRITING OF THIS COMPLAINT AND STILL NO REPAIRS HAVE BEEN MADE TO MY CAR AND NO ATTEMPT TO INFORM ME OF THE STATUS OF THE PARTS NECESSARY FOR THE REPAIR OF MY CAR HAVE BEEN MADE BY FORD. ANY HELP YOUR DEPARTMENT MAY AFFORD IN RESOLVING THIS OPEN RECALL WOULD BE GREATLY APPRECIATED!

10/04/2016
Components: VEHICLE SPEED CONTROL
Incident Date: 10/04/2016
Crash: No
Fire: No
Vehicle Identification Number: 1ZVBP8AM9D5******
Summary

ELECTRONIC THROTTLE BODY FAILURE CAUSED CAR TO GO INTO "LIMP HOME MODE" (5 MPH) WHILE DRIVING FORWARD AT NORMAL SPEED OF 45 MPH IN TRAFFIC ON A CITY STREET.

10/04/2016
Components: AIR BAGS
Incident Date: 05/28/2015
Crash: No
Fire: No
Vehicle Identification Number: 1ZVBP8AM4D5******
Summary

TL* TAKATA RECALL. THE CONTACT OWNS A 2013 FORD MUSTANG. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 15V319000 (AIR BAGS) HOWEVER, THE PART TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE. UPDATED 01/10/17*LJ UPDATED 01/26/17.*JB

10/03/2016
Components: AIR BAGS
Incident Date: 10/03/2015
Crash: No
Fire: No
Vehicle Identification Number: 1ZVBP8AM8D5******
Summary

TL* THE CONTACT OWNS A 2013 FORD MUSTANG. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 15V319000 (AIR BAGS); HOWEVER, THE PART TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE. UPDATED 12/20/16*LJ UPDATED 12/27/16.*JB

10/03/2016
Components: AIR BAGS
Incident Date: 10/03/2016
Crash: No
Fire: No
Vehicle Identification Number: 1ZVP8AM3D52******
Summary

TAKATA AIRBAG I HEARD IN THE NEWS A FEW DAYS AGO THAT IF YOU HAD A CAR WITH TACATA AIRBAGS YOU COULD CALL THE DEALER AND THEY WOULD PUT YOU IN A LOANER CAR. I CALLED GALLOWAY FORD WHRE I BOUUGHT THE CAR SPOKE TO HYDEE AND SHE TOLD ME TO CALL CUSTOMERS RELATIONS , I DID I SPOKE TO MCKAPAE, SHE TOLD ME THAT THEY DID NOT HAVE A REPLACEMENT AND THAT THEY COULD NOT GIVE ME A LOANER BECAUSE OF THE CAR YEAR

09/30/2016
Components: AIR BAGS
Incident Date: 08/05/2016
Crash: No
Fire: No
Vehicle Identification Number: 1ZVBP8EM2D5******
Summary

AIRBAG RECALL IS ISSUED ON MAY 27, 2015. I BOUGHT MY CAR FROM TORKIN GRESHAM DEALERSHIP ON 5TH OF AUGUST. THE RECALL SAYS: SAFETY RISK: AN INFLATOR RUPTURE COULD RESULT IN METAL FRAGMENTS STRIKING AND POTENTIALLY SERIOUSLY INJURING VEHICLE OCCUPANTS. REMEDY: DEALERS WILL REPLACE THE DRIVER AIRBAG INFLATOR WITH A NEW ONE, FREE OF CHARGE. RECALL STATUS: RECALL INCOMPLETE. REMEDY NOT YET AVAILABLE DEALERSHIP TOLD ME THAT I CAN EASLY GO TO A FORD SERVICE AND REPLACE THE AIRBAG FOR MY SAFETY, THEY ACCEPTED THAT THEY DID NOT TRY TO COMPLETE THE RECALL BEFORE PUTTING THE CAR ON THE MARKET. AFTER I BOUGHT THE CAR, I CALLED A FORD SERVICE, AND THEY TOLD ME THAT THE REMEDY IS NOT READY, THE REPLACEMENT PARTS ARE NOT PROVIDED BY FORD YET. DID I BUY AN UNSAFE CAR? IS IT DEALERSHIP'S OR FORD'S FAULT? I WANT TO REPLACE THE DANGEROUS PARTS AS SOON AS POSSIBLE

09/27/2016
Components: AIR BAGS
Incident Date: 07/02/2015
Crash: No
Fire: No
Vehicle Identification Number: 1ZVBP8FF3D5******
Summary

TL* TAKATA RECALL. THE CONTACT OWNS A 2013 FORD MUSTANG. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 15V319000 (AIR BAGS) HOWEVER, THE PART TO DO THE REPAIR WAS UNAVAILABLE. THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS NOT NOTIFIED OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.

09/26/2016
Components: AIR BAGS
Incident Date: 09/26/2016
Crash: No
Fire: No
Vehicle Identification Number: 1ZVBP8AM6D5******
Summary

WHEN WILL REPAIR S BE COMPLETED HAS BEEN OVER A YEAR ?

09/26/2016
Components: AIR BAGS
Incident Date: 12/03/2015
Crash: No
Fire: No
Vehicle Identification Number: 1ZVBP8AM7D5******
Summary

TAKATA RECALL. WE BOUGHT OUR 2013 MUSTANG FROM MITCHEL SELIG FORD IN WINDSOR CT ON DEC. 3, 2015 WITH THE RECALL ON THE AIR BAGS OUTSTANDING AND WE ARE STILL WAITING FOR THEM TO BE FIXED AND ONLY PUT ABOUT 250 MILES ON THE CAR BECAUSE OF THE DANGER OF FAULTY AIRBAGS, AND HERE IT IS ALMOST OCT. 2016.

09/23/2016
Components: AIR BAGS
Incident Date: 09/23/2016
Crash: No
Fire: No
Vehicle Identification Number: 1ZVBP8EM1D5******
Summary

TAKATA RECALL. I AM TRYING TO SELL THIS VEHICLE TO PURCHASE A NEW VEHICLE. THE TRADE IN VALUE IS DIMINISHED AND THE LOAN VALUE IS TOO LOW FOR PROSPECTIVE BUYERS TO PURCHASE MY VEHICLE. FORD IS UNABLE TO REMEDY THE RECALL ISSUE IN A TIMELY MANNER.

09/19/2016
Components: VEHICLE SPEED CONTROL
Incident Date: 03/18/2016
Crash: No
Fire: No
Vehicle Identification Number: 1ZVBP8AM4D5******
Summary

TL* THE CONTACT OWNS A 2013 FORD MUSTANG. WHILE ACCELERATING, THE VEHICLE WAS AT FULL THROTTLE EVEN WHEN THE ACCELERATOR PEDAL WAS NOT DEPRESSED. THE CONTACT STATED THAT THE THROTTLE WAS STUCK AT FULL THROTTLE AND WOULD EVENTUALLY DECREASE AFTER A FEW SECONDS. THE CONTACT MENTIONED THAT THE FAILURE OCCURRED THREE TIMES. THE VEHICLE WAS TAKEN TO THE DEALER FOR DIAGNOSTIC TESTING, BUT THE FAILURE COULD NOT BE DUPLICATED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 75,000. THE VIN WAS NOT AVAILABLE. UPDATED 12/13/16*LJ UPDATED 1219/16.*JB

09/14/2016
Components: AIR BAGS
Incident Date: 07/01/2015
Crash: No
Fire: No
Vehicle Identification Number: 1ZVBP8FF8D5******
Summary

RECEIVED NOTICE OF RECALL FROM FORD OVER A YEAR AGO (JULY 2015) - ADVISED NOT TO DRIVE VEHICLE UNTIL DRIVER SIDE AIR BAG IS REPLACED. TOLD RECENTLY THAT PARTS ARE NOT AVAILABLE. THIS IS RIDICULOUS - HOW DO THEY EXPECT ME NOT TO DRIVE A NEW CAR THAT I BOUGHT FOR OVER A YEAR?

09/12/2016
Components: AIR BAGS
Incident Date: 09/12/2016
Crash: No
Fire: No
Vehicle Identification Number: 1ZVBP8AM6D5******
Summary

"TAKATA RECALL" - I AM THE PROUD OWNER OF MY FORD MUSTANG. I BOUGHT IT 2ND HAND OVER A YEAR AGO FORM A CAR DEALER IN BAVARIA, GERMANY. IT WAS PRE-OWNED BY AN US SERVICEMAN. I WOULD LIKE TO KNOW IF FORD WILL HONOUR THIS RECALL FOR ME, HERE IN GERMANY. I AM NOT AN AMERICAN (I'M SCOTTISH) AND I AM NOT IN THE ARMED FORCES. HOWEVER, IN ORDER THAT I CAN CONTACT YOU, I HAVE HAD TO SELECT ARMED FORCES EUROPE AS MY COUNTRY AND ALSO USE YOUR US PHONE NUMBER. MY CONTACT PHONE NUMBER IS 004917645701615. MANY THANKS.

09/12/2016
Components: AIR BAGS
Incident Date: 09/10/2016
Crash: No
Fire: No
Vehicle Identification Number: 1ZVBP8AM9D5******
Summary

TAKATA RECALL I WAS SENT A NOTICE OF RECALL IN JULY 2015 A SECOND ONE IN MAY 2016 AND STILL THEY DO NOT HAVE THE PARTS TO FIX THE AIRBAG IS THERE ANYTHING YOU CAN DO FOR ME IN THIS CASE. I WENT TO SELL THE CAR BACK TO PALM BAY FORD AN THEY WOULD NOT BY IT BACK BECAUSE OF THE AIRBAG RECALL 9/10/2016.

09/09/2016
Components: POWER TRAIN
Incident Date: 08/27/2016
Crash: No
Fire: No
Vehicle Identification Number: 1ZVBP8FF3D5******
Summary

APPROXIMATELY 150 MILES INTO A TRIP WHILE TRAVELING ON INTERSTATE IN 6TH GEAR AT 80 MPH I HAD TO SLOW FOR BREAK LIGHTS AHEAD. TRIED TO DOWNSHIFT INTO 5TH AND IMMEDIATELY THE TACH RED LINED AND THE TRANSMISSION WOULD NOT ENGAGE. TRIED TO GO BACK TO 6TH AND SAME ISSUE. USED THE FOOT BRAKE TO SLOW TO A STOP AND WAS ABLE TO DRIVE IN 1ST THROUGH 4TH GEAR OR REVERSE. DROVE TO NEAREST FORD DEALERSHIP IN 4TH GEAR FOR REPAIR. THE EXTERNAL DIAGNOSIS WAS FINE SO THE TECH WENT TO REMOVE THE TRANSMISSION. HE NOTICED THE VENT CAP MISSING OFF THE TRANSMISSION AND ONLY 1 QT OF FLUID LEFT. THERE WAS A BURNT SMELL AND METAL SHAVINGS IN THE ASSEMBLY. THE TRANSMISSION WAS REPLACED DUE TO CATASTROPHIC FAILURE. JUST 3 DAYS PRIOR TO THIS THE CAR HAD BEEN SERVICED AND THE TRANSMISSION, CAP, FLUID ALL CHECKED OUT WELL. THE TECH AT THE DEALERSHIP EXPLAINED THE PRESSURE INSIDE THE TRANSMISSION COULD CAUSE A MAJOR BURN-OFF OF THE FLUID IF THE CAP CAME OFF AS IT APPEARED. SO A SLOW LEAK WAS NOT THE CASE HERE. THE REMOVAL OF THE VENT CAP WAS THE ROOT CAUSE.

09/08/2016
Components: AIR BAGS
Incident Date: 09/08/2016
Crash: No
Fire: No
Vehicle Identification Number: 1ZVBP8CF4D5******
Summary

TAKATA RECALL I HAVE PUT IN NUMEROUS CALLS TO FORD TO FIND OUT HOW MUCH LONGER I HAVE TO WAIT FOR THE AIRBAG TO BE REPLACE. FIRST THEY SAID BY JULY 2016. NOW THEY DON'T KNOW BECAUSE THERE JUST TO MANY TO REPLACE. SO AFTER WAITING OVER A YEAR FOR THIS AIRBAG, I DECIDED TO TRADE THE CAR IN FOR SOMETHING ELSE. WAS NOTIFIED THAT I CAN NOT MAKE A TRADE WITHOUT REPLACING THE AIRBAG. I CALL FORD AGAIN. THEY STATE THEY CANT REPLACE THE AIRBAG, THEY CANT GIVE ME A REPLACEMENT CAR AND THEY CANT TAKE BACK THE CAR.. SO AS A CONSUMER IM STUCK WITH A DANGEROUS VEHICLE WITH NO HELP FROM FORD. IM FRUSTRATED AND EXHAUSTED. PLEASE HELP ME IN RESOLVING THIS ISSUE. THANK YOU FOR YOUR TIME AND CONSIDERATION. *TR

08/31/2016
Components: AIR BAGS
Incident Date: 07/04/2016
Crash: Yes
Fire: No
Vehicle Identification Number: 1ZVBP8CF0D5******
Summary

TAKATA RECALL> I WAS INVOLVED IN A CAR ACCIDENT ON JULY 4, 2016. A PERSON TOOK A STOP SIGN AS I WAS GOING 40MPH ON A STRAIGHTAWAY STREET. AIRBAGS DEPLOYED AND FRONT DRIVER SIDE WAS SMASHED IN. OUR VEHICLE WENT IN FOR REPAIR AND IT IS NOW READY TO GO, BUT IT'S MISSING THE AIRBAGS. OBVIOUSLY THE AUTO COLLISION CENTER CANNOT RELEASE THE VEHICLE WITHOUT THE AIRBAGS. NOW THEY'VE INFORMED US THAT THERE IS A RECALL AND THERE IS NO ETA ON THE PRODUCTION. WE HAVE CONTACTED FORD AND MAY OTHER SUBSIDIARIES AND NO ONE IS ABLE TO GIVE US A DATE, NOT EVEN AN ESTIMATE OF WHEN OUR VEHICLE WILL BE READY. THIS IS SUCH AN INCONVENIENCE. WE HAVE TO GET AROUND IN ONE CAR AND IT IS EXTREMELY DIFFICULT FOR US. NEITHER OUR INSURANCE COMPANY, THE PERSON AT FAULTS INSURANCE COMPANY, THE BODY SHOP OR FORD CAN GET US IN A RENTAL. THIS IS RIDICULOUS. I AM REACHING OUT TO YOU TODAY FOR HELP. WE NEED TO KNOW WHEN OUR VEHICLE WILL BE READY. WE HAD JUST PURCHASED THE CAR 6 MONTHS AGO AND NOW WE ARE PAYING THE MONTHLY CAR NOTE PLUS INSURANCE FOR THE CAR TO JUST BE PARKED FOR WE DON'T KNOW HOW LONG. PLEASE HELP...

08/30/2016
Components: AIR BAGS
Incident Date: 08/30/2016
Crash: No
Fire: No
Vehicle Identification Number: 1ZVBP8EM7D5******
Summary

TL* TAKATA RECALL. THE CONTACT OWNS A 2013 FORD MUSTANG. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 15V319000 (AIR BAGS). HOWEVER, THE PART NEEDED TO REPAIR THE VEHICLE WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS NOT NOTIFIED OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE. UPDATED 10/28/16*LJ THE CONSUMER HAS SINCE SOLD THE VEHICLE. UPDATED 11/03/16. *JB

08/26/2016
Components: AIR BAGS
Incident Date: 05/27/2015
Crash: No
Fire: No
Vehicle Identification Number: 1ZVBP8CF9D5******
Summary

TL* TAKATA RECALL. THE CONTACT OWNS A 2013 FORD MUSTANG. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 15V319000 (AIR BAGS) HOWEVER, THE PART TO DO THE RECALL REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE. UPDATED 10/26/16*LJ *TR

08/14/2016
Components: STRUCTURE
Incident Date: 08/01/2016
Crash: No
Fire: No
Vehicle Identification Number: 1ZVBP8AM5D5******
Summary

I NOTICED RUST BUBBLES ON THE EDGE ON MY HOOD WHILE I WAS WAXING AND SEE THAT IT A ISSUE THAT FORD SHOULD BE FIXING. I ONLY HAVE 25000 MILES ON MY CAR.

08/10/2016
Components: AIR BAGS
Incident Date: 05/27/2015
Crash: No
Fire: No
Vehicle Identification Number: 1ZVBP8JZXD5******
Summary

TAKATA RECALL: IT HAS BEEN OVER A YEAR SINCE I WAS FIRST NOTIFIED OF THE RECALL. THE CURRENT STATUS IS REMEDY NOT AVAILABLE. I CONSIDER THE WAIT EXCESSIVE AND POTENTIALLY DANGEROUS.

08/05/2016
Components: ENGINE
Incident Date: 07/31/2016
Crash: No
Fire: Yes
Vehicle Identification Number: 1ZVBP8CF0D5******
Summary

TL* THE CONTACT OWNED A 2013 FORD MUSTANG. WHILE DRIVING 45 MPH, THE CONTACT NOTICED SMOKE COMING FROM THE FRONT OF THE VEHICLE. THE CONTACT WAS ABLE TO PULL THE VEHICLE OFF THE ROADWAY BEFORE IT ERUPTED IN FLAMES. THE FIRE DEPARTMENT EXTINGUISHED THE FIRE AND FILED A FIRE REPORT. THE VEHICLE WAS DESTROYED AND TOWED TO AN INDEPENDENT MECHANIC. THERE WERE NO INJURIES. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 29,000.

08/03/2016
Components: AIR BAGS
Incident Date: 05/16/2016
Crash: No
Fire: No
Vehicle Identification Number: 1ZVP8EM9D52******
Summary

TL* THE CONTACT OWNS A 2013 FORD MUSTANG. THE CONTACT RECEIVED A RECALL NOTIFICATION FOR NHTSA CAMPAIGN NUMBER: 15V319000 (AIR BAGS) AND STATED THAT THE PART NEEDED WAS UNAVAILABLE TO PERFORM THE RECALL REPAIR. THE MANUFACTURER WAS NOTIFIED OF THE ISSUE. THE VIN WAS INVALID. THE CONTACT HAD NOT EXPERIENCED A FAILURE. PARTS DISTRIBUTION DISCONNECT.

07/27/2016
Components: AIR BAGS
Incident Date: 05/27/2015
Crash: No
Fire: No
Vehicle Identification Number: 1ZVBP8FF1D5******
Summary

TAKATA RECALL WE LIVE IN FLORIDA, WHEN WILL THIS BE FIXED? IT IS OVER 1YR. WE ARE CONCERNED ABOUT THE DANGER TO DRIVE THIS CAR. NO ONE WILL RIDE IN THIS CAR. IT IS USELESS FOR ME TO USE THIS CAR.

07/27/2016
Components: AIR BAGS
Incident Date: 07/27/2016
Crash: No
Fire: No
Vehicle Identification Number: 1ZVBP8AM0D5******
Summary

TL* THE CONTACT OWNS A 2013 FORD MUSTANG. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 15V319000 (AIR BAGS); HOWEVER, THE PART FOR THE RECALL REPAIR WERE UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE CONTACT HAD NOT EXPERIENCED A FAILURE. THE MANUFACTURER WAS NOT MADE AWARE OF THE ISSUE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.

07/25/2016
Components: AIR BAGS
Incident Date: 08/11/2015
Crash: No
Fire: No
Vehicle Identification Number: 1ZVBP8JZ6D5******
Summary

TL* TAKATA RECALL. THE CONTACT OWNS A 2013 FORD MUSTANG. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 15V319000 (AIR BAGS); HOWEVER, THE PARTS FOR THE RECALL REPAIR WERE NOT AVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS NOTIFIED OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.

07/03/2016
Components: AIR BAGS
Incident Date: 07/03/2016
Crash: No
Fire: No
Vehicle Identification Number: 1ZVBP8AM5D5******
Summary

TAKATA RECALL. I HAVE TAKEN THIS VEHICLE TO SEVERAL FORD DEALERSHIPS TO GET AN UPDATE ON THE AIRBAG RECALL. THE STORY REMAINS THE SAME. FORD DOES NOT HAVE A SOLUTION YET TO THE PROBLEM. I FIND THIS TO BE TOTALLY UNACCEPTABLE GIVEN THE FACT THE THERE ARE OTHER MUSTANGS PRODUCED SINCE THIS CAR HAS BEEN MANUFACTURED THAT DO NOT HAVE THIS ISSUE. OTHER CAR MANUFACTURES (IE. HONDA/ACURA) HAVE BEEN ABLE TO OBTAIN REPLACEMENT PARTS FOR THE AIRBAGS ARE ARE AGGRESSIVELY SEEKING OUT OWNERS TO HAVE THE BAGS REPLACED AND EVEN SUGGESTING THAT SOME CARS NOT BE DRIVEN UNTIL REPAIRED. I DO NOT FEEL THAT FORD IS DOING ENOUGH TO RESOLVE THIS ISSUE QUICKLY.

06/17/2016
Components: AIR BAGS
Incident Date: 07/20/2015
Crash: No
Fire: No
Vehicle Identification Number: 1ZVBP8AM7D5******
Summary

TL* TAKATA RECALL. THE CONTACT OWNS A 2013 FORD MUSTANG. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 15V319000 (AIR BAGS). THE CONTACT FELT THE PARTS WERE UNAVAILABLE BEYOND A REASONABLE TIME FRAME. THE CONTACT WAS UNABLE TO DETERMINE WHEN THE VEHICLE WOULD BE REPAIRED. THE CONTACT WAS NOT EXPERIENCING A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.

06/16/2016
Components: AIR BAGS
Incident Date: 06/01/2016
Crash: No
Fire: No
Vehicle Identification Number: 1ZVBP8EM3D5******
Summary

LETTER FROM CONGRESSMAN GROTHMAN ON BEHALF OF CONSTITUENT RE 2013 FORD MUSTANG AIR BAG. *SMD THE CONSUMER WAS INFORMED THE PART WOULD NOT BE AVAILABLE, UNTIL THE END OF THE YEAR. *JB

06/06/2016
Components: STRUCTURE
Incident Date: 02/01/2016
Crash: No
Fire: No
Vehicle Identification Number: 1ZVBP8AMXD5******
Summary

TAKATA RECALL- I WAS DRIVING MY CAR ON THE FREEWAY ONE DAY AND AS I ACCELERATED ON THE GAS GOING OVER 60MPH MY HOOD BEGAN TO SHAKE. I HAVE NOT HAD ANY PRIOR PROBLEMS WITH MY CAR AND THIS STARTED DOING THIS OUT OF THE BLUE. I PULLED OVER TO MAKE SURE ALL THE SCREWS WERE INTACT AND MADE SURE EVERYTHING UNDERNEATH MY CAR WAS INTACT AS WELL. I DID NOT FIND ANY PROBLEMS. MY HOOD SHAKES ANYTIME I GO OVER 60MPH, AND THIS HAS BEEN HAPPENING FOR 4 MONTHS NOW. I TOOK MY CAR INTO A BODY SHOP AND THEY TEST DROVE AND WAS UNSURE OF THE ROOT CAUSE OF THE PROBLEM IS. HOOD SHAKES (VIBRATES) WHEN I DRIVE OVER 60MPH.

05/31/2016
Components: FUEL/PROPULSION SYSTEM
Incident Date: 05/23/2016
Crash: No
Fire: No
Vehicle Identification Number: 1ZVBP8AM2D5******
Summary

VEHICLE LOST POWER WHILE DRIVING, ENGINE WRENCH LIGHT CAME ON, DRIVEABLE BUT ONLY IN "LIMP" MODE. AFTER RESTART, ENGINE APPEARED TO WORK FINE, HOWEVER, SAME ISSUE REOCCURRED SEVERAL MORE TIMES AND CONTINUES TO HAPPEN-SIMILAR TO OTHER FORD VEHICLE THROTTLE BODY RECALLS. MAJOR SAFETY ISSUE AS COMPLETE VEHICLE SHUTDOWN OCCURS WITHOUT WARNING. NO RECALL YET.

05/24/2016
Components: UNKNOWN OR OTHER
Incident Date: 05/23/2016
Crash: No
Fire: No
Vehicle Identification Number: 1ZVBP8AM6D5******
Summary

WHEN I TOOK MY KEY OUT LAST NIGHT THE IGNITION SWITCH CAME OUT ALSO.

05/24/2016
Components: AIR BAGS
Incident Date: 05/28/2015
Crash: No
Fire: No
Vehicle Identification Number: 1ZVBP8CF3D5******
Summary

TL* TAKATA RECALL. THE CONTACT OWNS A 2013 FORD MUSTANG. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 15V319000 (AIR BAGS); HOWEVER, THE PART TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE. UPDATED 06/29/16*LJ UPDATED 07/06/16.*JB

05/19/2016
Components: AIR BAGS
Incident Date: 01/05/2016
Crash: No
Fire: No
Vehicle Identification Number: 1ZVBP8JZXD5******
Summary

TL* TAKATA RECALL. THE CONTACT OWNS A 2013 FORD MUSTANG. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 15V319000 (AIR BAGS). THE PART NEEDED FOR THE REPAIR WAS NOT AVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.

05/18/2016
Components: AIR BAGS
Incident Date: 05/18/2016
Crash: No
Fire: No
Vehicle Identification Number: 1ZVBP8JZ5D5******
Summary

TAKATA RECALL I'M TRYING TO SELL MY VEHICLE AND BUYERS WILL NOT TAKE THE VEHICLE WITHOUT THE RECALL BEING COMPLETED, FORD STATED THAT THEY DON'T HAVE PARTS TO REPLACE THIS ISSUE. THEY ALSO STATED THE VEHICLE IS SAFE TO DRIVE AS LONG AS I DON'T GET INTO AN ACCIDENT. I ALSO CALLED THE FORD CUSTOMER SERVICE HOTLINE AND THEY WILL NOT MAKE ANY STATEMENT IN TERMS OF SAFETY OTHER THAN THAT SOMEONE FROM A DIFFERENT COMPANY SAID IT WAS SAFE TO DRIVE.

05/14/2016
Components: AIR BAGS
Incident Date: 07/02/2015
Crash: No
Fire: No
Vehicle Identification Number: 1ZVBP8AM2D5******
Summary

TAKATA RECALL. I RECEIVED A RECALL LETTER AND HAVE RECEIVED NO RESPONSE IN REGARD TO GETTING MY AIRBAGS REPLACED. THIS IS A SERIOUS HAZARD

05/06/2016
Components: AIR BAGS
Incident Date: 07/09/2014
Crash: No
Fire: No
Vehicle Identification Number: 1ZVBP8AM7D5******
Summary

TL* TAKATA RECALL. THE CONTACT OWNS A 2013 FORD MUSTANG. THE CONTACT RECEIVED A RECALL NOTICE FOR NHTSA CAMPAIGN NUMBER: 15V319000 (AIR BAGS). AFTER CONTACTING THE DEALER AND THE MANUFACTURER ON MULTIPLE OCCASIONS, THE CONTACT WAS INFORMED THAT THE PART NEEDED TO REPAIR THE VEHICLE WAS NOT AVAILABLE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.

05/04/2016
Components: AIR BAGS
Incident Date: 05/27/2015
Crash: No
Fire: No
Vehicle Identification Number: 1ZVBP8EMXD5******
Summary

TL* TAKATA RECALL. THE CONTACT OWNS A 2013 FORD MUSTANG. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 15V319000 (AIR BAGS) HOWEVER, THE PART TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.....UPDATED 07/05/16 *BF

04/25/2016
Components: AIR BAGS
Incident Date: 04/25/2016
Crash: No
Fire: No
Vehicle Identification Number: 1ZVBP8CF4D5******
Summary

TL* TAKATA RECALL. THE CONTACT OWNS A 2013 FORD MUSTANG. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 15V319000 (AIR BAGS). HOWEVER, THE PART NEEDED TO REPAIR THE VEHICLE WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS NOTIFIED OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS UNAVAILABLE.

04/25/2016
Components: AIR BAGS
Incident Date: 03/01/2015
Crash: No
Fire: No
Vehicle Identification Number: 1ZVBP8AM4D5******
Summary

"TAKATA RECALL" I HAVE BEEN WAITING FOR ALMOST A YEAR NOW FOR REPAIRS TO THIS VEHICLE. NO PART AVAILABLE!! MY VEHICLE IS SITTING IN THE GARAGE WHILE I MAKE PAYMENTS. I AM SURE IT IS LOSING VALUE, JUST SITTING!! SHOULD I DRIVE IT? WASN'T SOMEONE JUST KILLED A WEEK AGO WITH THE FAULTY AIRBAG? WHY IS THERE NOT MORE OUTCRY ON THIS? THE RECALL WAS SUCH A BIG DEAL. FINES TO THE COMPANY FOR THE FAULTY AIRBAGS BUT WHAT DID THAT DO FOR ME? THEY GET A FINE BUT I STILL HAVE A VEHICLE I CAN'T DRIVE. ONE YEAR NOW! OTHERS MUST BE DRIVING THEIR VEHICLES. DO YOU SUGGEST I DRIVE MY VEHICLE? THIS IS RIDICULOUS. I WOULD LIKE TO DRIVE MY VEHICLE. I NEED THE PART TO DO THAT.

04/19/2016
Components: POWER TRAIN
Incident Date: 04/17/2016
Crash: No
Fire: No
Vehicle Identification Number: 1ZVBP8CU3D5******
Summary

I WAS UNABLE TO SHIFT GEARS WHILE DRIVING AND THE SERVICE DEPT ADVISED I HAD BAD SYNCHROS AND WAS FIXED UNDER WARRANTY. FAST FORWARD A COUPLE OF MONTHS AND HAD DIFFICULTY SWITCHING GEARS FROM 1ST TO 2ND HAD REALLY BAD GRINDING AND WOULD TAKE A COUPLE OF TIMES TO SHIFT. THEN, WHEN STARTING MY CAR FROM MY HOUSE, I WAS UNABLE TO GET THE GEAR INTO REVERSE WHILE THE CAR WAS ON. IT JUST WOULDN'T GO IN TO GEAR... NOT ANY GEAR IN FACT. I HAD TO TURN THE CAR OFF AND PUT IT INTO REVERSE AND THEN TURN THE CAR ON. WHILE THE CLUTCH WAS FULLY PRESSED DOWN THE CAR STARTED MOVING BACKWARDS WHEN I REMOVED MY FOOT FROM THE BREAK. (THE CAR WAS LEVEL AND THAT NEVER HAPPENS). THEN AFTER BACKING UP I COULDN'T GET IT OUT OF REVERSE. I HAD TO TURN THE CAR OFF AND PUT IT IN 1ST AND THEN START THE CAR. THE SAME THING - IT MOVED WITH THE CLUTCH IN AND COULDN'T GET IT OUT OF GEAR. I HAD THE CAR TOWED TO THE DEALER'S SERVICE DEPARTMENT. AFTER THE TOW, FOR WHATEVER REASON, THEY WERE ABLE TO DRIVE THE CAR WITHOUT ISSUE. I'M NOT USED TO DRIVING A CAR WITH SUCH TRANSMISSION PROBLEMS THAT CAN'T BE DIAGNOSED.

04/14/2016
Components: AIR BAGS
Incident Date: 04/14/2016
Crash: No
Fire: No
Vehicle Identification Number: 1ZVBP8AM0D5******
Summary

TAKATA RECALL - RECALL RECIEVED MAY 2015. NOTICE CONTINUES TO CARRY THE NOTATION THAT THE REMEDY NOT YET AVAILABLE. TAKING A YEAR TO MAKE PARTS AVAILABLE SEEMS EXTREME AND I DON'T WISH TO CONTINUE DRIVING AN UNSAFE CAR.

04/14/2016
Components: AIR BAGS
Incident Date: 01/13/2013
Crash: No
Fire: No
Vehicle Identification Number: 1ZVBP8FF3D5******
Summary

"TAKATA RECALL" I HAVE NOT RECEIVED THE RECALL LETTERS FROM FORD AND HAVE CONTACTED THEM AND CANNOT GET THE LETTER THAT APPARENTLY WENT OUT IN JULY 2015. I AM THE ORIGINAL OWNER OF THE CAR PURCHASED IN JANUARY 2013. THEY HAVE SAID THIS IS MY PROBLEM AS I MUST NOT HAVE IT REGISTERED CORRECTLY WITH MY STATES DMV. IN CONTACTING THE DMV, THEY HAVE SAID THE CAR IS AND HAS BEEN REGISTERED CORRECTLY. HOW CAN I GET FORD TO SEND ME THE LETTERS AND MAKE SURE THE FUTURE LETTERS COME TO ME. I HAVE NOT CHANGED ADDRESSES SINCE 1992.

04/13/2016
Components: AIR BAGS
Incident Date: 04/12/2016
Crash: No
Fire: No
Summary

TL* TAKATA RECALL. THE CONTACT OWNS A 2013 FORD MUSTANG. THE CONTACT RECEIVED A RECALL NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 15V319000 (AIR BAGS); HOWEVER, THE PART NEEDED TO REPAIR THE VEHICLE WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS NOTIFIED OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. PARTS DISTRIBUTION DISCONNECT. THE VIN WAS UNAVAILABLE.

04/13/2016
Components: AIR BAGS
Incident Date: 06/09/2015
Crash: No
Fire: No
Vehicle Identification Number: 1ZVBP8AM5D5******
Summary

TL* TAKATA RECALL. THE CONTACT OWNS A 2013 FORD MUSTANG. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 15V319000 (AIR BAGS); HOWEVER, THE PART TO DO THE RECALL REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.

04/12/2016
Components: AIR BAGS
Incident Date: 04/12/2016
Crash: No
Fire: No
Vehicle Identification Number: 1ZVBP8EM7D5******
Summary

TAKATA RECALL. I HAVE BEEN WAITING NEARLY A YEAR FOR A RESOLUTION TO THIS "DANGEROUS" CONDITION. INTERIM REPAIRS ARE RECOMMENDED BY NHTSA, BUT ARE NOT OFFERED TO ME BY MY LOCAL DEALER IN SAVANNAH, GA. I HAVE ASKED SEVERAL TIMES. WHEN CAN I EXPECT MY CAR TO BE MADE SAFE?

04/10/2016
Components: AIR BAGS
Incident Date: 04/10/2016
Crash: No
Fire: No
Vehicle Identification Number: 1ZVBP8AM7D5******
Summary

TAKATA RECALL. I WAS INFORMED OF THE TAKATA RECALL LAST YEAR, FORD STILL DOES NOT HAVE THE NECESSARY PARTS TO FIX THE ISSUE NEARLY 1 YEAR LATER. SEVERAL OTHER MANUFACTURES HAVE ALREADY FIXED THE RECALLED CARS, YET FORD HAS NOT. PLEASE WORK MORE CLOSELY WITH FORD TO OBTAIN THE NECESSARY PARTS. IT'S VERY DIFFICULT TO HAVE A CAR AND NOT BE ABLE TO SAFELY OPERATE IT.

04/08/2016
Components: AIR BAGS
Incident Date: 04/08/2016
Crash: No
Fire: No
Vehicle Identification Number: 1ZVBP8EM6D5******
Summary

TL* TAKATA RECALL. THE CONTACT OWNS A 2013 FORD MUSTANG. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 15V319000 (AIR BAGS); HOWEVER, THE PART NEEDED TO REPAIR THE VEHICLE WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS NOTIFIED OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.

04/08/2016
Components: AIR BAGS
Incident Date: 07/01/2015
Crash: No
Fire: No
Vehicle Identification Number: 1ZVBP8FF9D5******
Summary

TAKATA RECALL - WHY DOES FORD STILL NOT HAVE PARTS AVAILABLE TO FIX AIRBAGS YET WITH NO FUTURE DATE IN SIGHT AS TO WHEN THE REPAIR/REPLACEMENT PARTS WILL BE AVAILABLE? I RECEIVED A RECALL LETTER FROM FORD IN JULY 2015 AND NOW IT IS APRIL 2016 AND NOTHING CAN HAPPEN WITHOUT NECESSARY PARTS. FORD SAYS THEY CANNOT TO SPEAK TO WHETHER OR NOT I SHOULD CONTINUE DRIVING THE MUSTANG, BUT THEY SAY YOU (THE NHTSA) RECOMMENDS THAT I DRIVE THE CAR. IS THIS TRUE, OR NOT?

04/06/2016
Components: AIR BAGS
Incident Date: 07/01/2015
Crash: No
Fire: No
Vehicle Identification Number: 1ZVBP8EM9D5******
Summary

TAKATA RECALL DATED JULY 2015 IS NOT ABLE TO BE CORRECTED BY DEALER AFTER NINE MONTHS. I REQUEST AUTHORIZATION TO HAVE FORD DISCONNECT OR DISABLE MY DEFECTIVE AIRBAG TO PREVENT POTENTIAL OF METAL FRAGMENTS STRIKING THE DRIVER OR OTHER OCCUPANTS THAT MAY RESULT IN SERIOUS INJURY OR DEATH.

04/01/2016
Components: AIR BAGS
Incident Date: 07/30/2015
Crash: No
Fire: No
Vehicle Identification Number: 1ZVBP8AM6D5******
Summary

TL* TAKATA RECALL. THE CONTACT OWNS A 2013 FORD MUSTANG. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 15V319000 (AIR BAGS); HOWEVER, THE PART TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE.

04/01/2016
Components: AIR BAGS
Incident Date: 07/01/2015
Crash: No
Fire: No
Vehicle Identification Number: 1ZVBP8AM8D5******
Summary

I RECEIVED SAFETY RECALL NOTICE 15S21/NHTSA RECALL 15V-319 FROM FORD IN JULY 2015. THIS IS IN REGARD TO THE FRONT DRIVER AIRBAG DEPLOYING ABNORMALLY RESULTING IN METAL FRAGMENTS STRIKING THE DRIVER. AFTER 8 MONTHS, MY VEHICLE IS STILL NOT FIXED BECAUSE FORD KEEPS TELLING ME THEY STILL DO NOT HAVE THE PARTS. SINCE THIS IS A SAFETY ISSUE AFFECTING MY LIFE, HAVE I NOT WAITED LONG ENOUGH FOR THE FIX? HOW MUCH LONGER SHOULD THIS TAKE?

03/29/2016
Components: AIR BAGS
Incident Date: 07/10/2015
Crash: No
Fire: No
Vehicle Identification Number: 1ZVBP8AM1D5******
Summary

TL* TAKATA RECALL. THE CONTACT OWNS A 2013 FORD MUSTANG. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 15V319000 (AIR BAGS) LONGER THAN A YEAR AGO. THE PART WAS NOT AVAILABLE FOR AN EXTENDED PERIOD OF TIME. IN ADDITION, AS THE FAILURE PROGRESSED, THE AIR BAG WARNING LIGHT REMAINED ILLUMINATED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE AND ADVISED THE CONTACT TO HAVE THE VEHICLE DIAGNOSED BY THE DEALER. THE CONTACT WAS UNABLE TO DETERMINE WHEN THE PARTS WOULD BECOME AVAILABLE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.

03/28/2016
Components: AIR BAGS
Incident Date: 05/18/2015
Crash: No
Fire: No
Vehicle Identification Number: 1ZVBP8EMXD5******
Summary

TL* THE CONTACT OWNS A 2013 FORD MUSTANG. THE CONTACT RECEIVED A RECALL NOTIFICATION FOR NHTSA CAMPAIGN NUMBER: 15V319000 (AIR BAGS) AND STATED THAT THE PART NEEDED WAS UNAVAILABLE TO PERFORM THE RECALL REPAIR. THE MANUFACTURER WAS NOTIFIED OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. PARTS DISTRIBUTION DISCONNECT.

03/23/2016
Components: AIR BAGS
Incident Date: 05/29/2015
Crash: No
Fire: No
Vehicle Identification Number: 1ZVBP8CF9D5******
Summary

TL* TAKATA RECALL. THE CONTACT OWNS A 2013 FORD MUSTANG. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 15V319000 (AIR BAGS); HOWEVER, THE PART TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.

03/16/2016
Components: AIR BAGS
Incident Date: 03/16/2016
Crash: No
Fire: No
Vehicle Identification Number: 1ZVBP8AM6D5******
Summary

TAKATA RECALL I RECEIVED RECALL LETTER OVER A YEAR AGO ABOUT RECALLED AIR BAG S SCARED TO DRIVE THIS CAR SEEN PIC.S OF INJURIES TO PEOPLE S FACE WHERE ARE THESE REPLACEMENT PART S THIS IS GETTING UN REAL !!!

03/09/2016
Components: AIR BAGS
Incident Date: 07/11/2015
Crash: No
Fire: No
Vehicle Identification Number: 1ZVBP8AM5D5******
Summary

TL* TAKATA RECALL. THE CONTACT OWNS A 2013 FORD MUSTANG. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 15V319000 (AIR BAGS); HOWEVER, THE PART TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS NOTIFIED OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.

03/07/2016
Components: AIR BAGS
Incident Date: 07/15/2015
Crash: No
Fire: No
Vehicle Identification Number: 1ZVBP8JZ5D5******
Summary

TAKATA RECALL, RECEIVED A RECALL LETTER JULY 2015, HAVE NOT HEARD ANYTHING SINCE. SHOULD NOT TAKE ALMOST A YEAR TO HAVE THIS SAFETY ITEM REPAIRED.

03/04/2016
Components: AIR BAGS
Incident Date: 05/28/2015
Crash: No
Fire: No
Vehicle Identification Number: 1ZVBP8EM4D5******
Summary

TL* TAKATA RECALL. THE CONTACT OWNS A 2013 FORD MUSTANG. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 15V319000 (AIR BAGS) HOWEVER, THE PART TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE. UPDATED 04/11/16 *BF . UPDATED 04/14/16*LJ UPDATED 11/17/17*JS

02/25/2016
Components: AIR BAGS
Incident Date: 07/13/2015
Crash: No
Fire: No
Vehicle Identification Number: 1ZVBP8AM6D5******
Summary

TL* TAKATA RECALL. THE CONTACT OWNS A 2013 FORD MUSTANG. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 15V319000 (AIR BAGS) HOWEVER, THE PART TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.

02/23/2016
Components: AIR BAGS
Incident Date: 02/23/2016
Crash: No
Fire: No
Vehicle Identification Number: 1ZVBP8CF4D5******
Summary

TL* TAKATA RECALL. THE CONTACT OWNS A 2013 FORD MUSTANG. THE CONTACT RECEIVED A RECALL NOTICE FOR NHTSA CAMPAIGN NUMBER: 15V319000 (AIR BAGS); HOWEVER, THE PART TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE. THE CONTACT HAD NOT EXPERIENCED A FAILURE.

02/22/2016
Components: AIR BAGS
Incident Date: 05/01/2015
Crash: No
Fire: No
Vehicle Identification Number: 1ZVBP8EM9D5******
Summary

2013 FORD MUSTANG. LETTER FROM CONGRESSMAN CARTE ON BEHALF OF CONSTITUENT JOHNNY R. CAGLE. *LD THE CONSUMER WAS INFORMED THE PARTS WERE NOT AVAILABLE. *JB

02/16/2016
Components: AIR BAGS
Incident Date: 09/15/2015
Crash: No
Fire: No
Vehicle Identification Number: 1ZVBP8CF5D5******
Summary

TL* TAKATA RECALL. THE CONTACT OWNS A 2013 FORD MUSTANG. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 15V319000 (AIR BAGS) AND STATED THAT THE PART NEEDED FOR THE REPAIR WAS NOT AVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE REPAIR. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.

02/16/2016
Components: AIR BAGS
Incident Date: 07/27/2015
Crash: No
Fire: No
Vehicle Identification Number: 1ZVBP8AM8D5******
Summary

TL* TAKATA RECALL. THE CONTACT OWNS A 2013 FORD MUSTANG. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 15V319000 (AIR BAGS); HOWEVER, THE PARTS TO DO THE RECALL REPAIR WERE UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS NOT MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.

02/09/2016
Components: AIR BAGS
Incident Date: 07/06/2015
Crash: No
Fire: No
Vehicle Identification Number: 1ZVBP8EM1D5******
Summary

TL* TAKATA RECALL. THE CONTACT OWNS A 2013 FORD MUSTANG. THE CONTACT RECEIVED A NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 15V319000 (AIR BAGS); HOWEVER, THE REMEDY OR PART FOR THE RECALL REPAIR WAS NOT AVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS NOTIFIED OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.

02/04/2016
Components: AIR BAGS
Incident Date: 02/02/2016
Crash: No
Fire: No
Vehicle Identification Number: 1ZVBP8AM4D5******
Summary

S10 DIRECT REPLY- EXPRESSING CONCERN WITH RECALL OF TAKATA AIRBAGS IN HIS 2013 FORD MUSTANG. *SMD THE CONSUMER WAS INFORMED THE PARTS WERE NOT AVAILABLE.

01/27/2016
Components: AIR BAGS
Incident Date: 05/01/2015
Crash: No
Fire: No
Vehicle Identification Number: 1ZVBP8AM1D5******
Summary

TL* THE CONTACT OWNS A 2013 FORD MUSTANG. THE CONTACT STATED THAT THE RECALL NOTICE FOR NHTSA CAMPAIGN NUMBER: 15V319000 (AIR BAGS) WAS RECEIVED IN MAY OF 2015. AFTER CONTACTING THE DEALER ON MULTIPLE OCCASIONS, THE CONTACT WAS INFORMED THAT THE PARTS NEEDED TO REPAIR THE VEHICLE WERE STILL NOT AVAILABLE AND NO ESTIMATED TIME FOR RECEIVING THE PARTS COULD BE GIVEN. THE VIN WAS INVALID. THE CONTACT HAD NOT EXPERIENCED A FAILURE. UPDATED 04/13/16*LJ

01/27/2016
Components: AIR BAGS
Incident Date: 01/01/2016
Crash: No
Fire: No
Vehicle Identification Number: 1ZVBP8FF3D5******
Summary

TL* THE CONTACT OWNS A 2013 FORD MUSTANG. THE CONTACT STATED THAT THE PART FOR NHTSA CAMPAIGN NUMBER: 15VS21000 (AIR BAGS) WAS NOT AVAILABLE. THE DEALER AND THE MANUFACTURER WERE CONTACTED ON MULTIPLE OCCASIONS HOWEVER NO ESTIMATED DATE WAS PROVIDED OF WHEN THE PART WAS EXPECTED TO BECOME AVAILABLE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.

01/17/2016
Components: AIR BAGS
Incident Date: 07/06/2015
Crash: No
Fire: No
Vehicle Identification Number: 1ZVBP8AM2D5******
Summary

I RECEIVED THE RECALL SAFETY RECALL NOTICE 15S21/NHTSA RECALL 15V-319 I HAVE CALLED FORD AND THEY STATE THEY STILL DON'T HAVE THE REPLACEMENT PARTS. WHATS GOING ON. I DON'T UNDERSTAND THE DELAY THEY KEEP SAYING.

01/15/2016
Components: AIR BAGS
Incident Date: 07/04/2015
Crash: No
Fire: No
Vehicle Identification Number: 1ZVBP8CF3D5******
Summary

TAKATA RECALL AIR BAG. I GOT A NOTICE IN JULY OF 2015 CONCERNING THE DRIVER AIR BAG ON MY 2013 MUSTANG. IT HAS NOW BEEN 6 MONTHS WITH NO RESOLVE. I JUST TALKED TO FORD MOTOR CUSTOMER SERVICE. THEY STATED IT WOULD BE SECOND QUARTER OF 2016 BEFORE PARTS ARE AVAILABLE. THAT COULD BE ANOTHER 6 MONTHS. THIS IS TOTALLY UNACCEPTABLE. SOMETHING NEEDS TO BE DONE IMMEDIATELY. I NEED THIS CAR FOR TRANSPORTATION SO I TAKE MY LIFE IN MY HANDS EACH TIME I DRIVE IT. THE RECALL STATES IT COULD KILL THE DRIVER OR PASSENGER OR BOTH.

01/13/2016
Components: AIR BAGS
Incident Date: 01/13/2016
Crash: No
Fire: No
Vehicle Identification Number: 1ZVBP8FF0D5******
Summary

TL* THE CONTACT OWNS A 2013 FORD MUSTANG. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 15V319000 (AIR BAGS) HOWEVER, THE PART NEEDED TO REPAIR THE VEHICLE WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS NOT NOTIFIED OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS UNAVAILABLE.

01/06/2016
Components: ENGINE AND ENGINE COOLING
Incident Date: 12/28/2012
Crash: No
Fire: No
Vehicle Identification Number: 1ZVBP8AM6D5******
Summary

TL* THE CONTACT OWNS A 2013 FORD MUSTANG. WHILE DRIVING APPROXIMATELY 55 MPH, THE CHECK ENGINE WARNING INDICATOR ILLUMINATED AND A STRONG ODOR OF CARBON MONOXIDE WAS PRESENT. THE VEHICLE WAS DRIVEN TO THE CONTACT'S RESIDENCE. THE VEHICLE WAS TAKEN TO THE DEALER WHERE IT WAS DIAGNOSED THAT THE EMISSIONS SENSOR WAS DAMAGED AND NEEDED TO BE REPLACED. THE VEHICLE WAS PREVIOUSLY TAKEN TO THE DEALER UNDER AN EMISSION RECALL IN 2012. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 46,000.

01/04/2016
Components: AIR BAGS
Incident Date: 12/01/2015
Crash: No
Fire: No
Vehicle Identification Number: 1ZVBP8CF3D5******
Summary

TAKATA RECALL, I CANNOT DRIVE MY 2 YEAR OLD CAR FOR FEAR THAT THE AIRBAGS WILL EXPLODE, WHAT IS MY RESOLUTION??? FORD HAS NO IDEA HOW MUCH LONGER AND IT'S ALREADY BEEN 12 MONTHS!

12/09/2015
Components: AIR BAGS
Incident Date: 07/20/2015
Crash: No
Fire: No
Vehicle Identification Number: 1ZVBP8AM1D5******
Summary

TL* TAKATA RECALL. THE CONTACT OWNS A 2013 FORD MUSTANG. THE CONTACT DID NOT RECEIVE NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 15V319000 (AIR BAGS); HOWEVER, THE PART TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE VEHICLE WAS TAKEN TO THE DEALER. THE SERVICE DEPARTMENT STATED THAT A NOTICE WAS NOT SENT OUT BECAUSE THE PARTS WERE NOT AVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.

12/04/2015
Components: AIR BAGS
Incident Date: 07/28/2015
Crash: No
Fire: No
Vehicle Identification Number: 1ZVBP8EMXD5******
Summary

TL* TAKATA RECALL. THE CONTACT OWNS A 2013 FORD MUSTANG. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 15V319000 (AIR BAGS); HOWEVER, THE PART TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE ...... UPDATED 02/11/16 *BF UPDATED 07/05/16.*JB UPDATED 05/03/18*JB

12/02/2015
Components: STEERING
Incident Date: 11/23/2015
Crash: No
Fire: No
Vehicle Identification Number: 1ZVBP8AM1D5******
Summary

EVERY MORNING WHEN I TURN ON MY CAR IN COLD WEATHER I GET THE ERROR MESSAGE "POWER ASSEMBLY FAULT" AND AN INDICATOR THAT TRACTION CONTROL IS SHUT OFF. WHEN THIS HAPPENS I NO LONGER HAVE POWER STEERING OR TRACTION CONTROL. THIS CLEARS UP ONCE I WARM UP THE ENGINE AND TURN THE CAR OFF AND ON. IT HAPPENS EVERY MORNING NOW THAT WE ARE IN COLDER WEATHER AND CLEARS UP ONCE I HEAT UP THE CAR SO IT SEEMS THAT THESE ELECTRONIC COMPONENTS BECOME FAULTY AT 30-40 DEGREE FAHRENHEIT WEATHER.

11/23/2015
Components: AIR BAGS
Incident Date: 07/01/2015
Crash: No
Fire: No
Vehicle Identification Number: 1ZVBP8FF0D5******
Summary

TL* THE CONTACT OWNS A 2013 FORD MUSTANG. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 15V319000 (AIR BAGS) HOWEVER, THE PART TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS NOT MADE AWARE OF THE ISSUE. THE FAILURE MILEAGE WAS 25,000.

11/09/2015
Components: AIR BAGS
Incident Date: 05/28/2015
Crash: No
Fire: No
Vehicle Identification Number: 1ZVBP8AM6D5******
Summary

MY CAR IS PART OF THE TAKATA AIR BAG RECALL. THE RECALL DATE WAS IN MAY OF 2015. I RECEIVED A LETTER FROM FORD IN JULY CONFIRMING THAT MY CAR WAS PART OF THE RECALL. I WAITED ABOUT TWO MONTHS AND THEN I CALLED THE DEALERSHIP ASKING IF THEY KNEW WHEN THE PART WOULD BE IN TO FIX THE ISSUE. THEY TOLD ME THEY DID NOT KNOW WHEN THE PART WOULD BE AVAILABLE BUT THEY WOULD CALL ME AS SOON AS IT WAS IN. I CALLED THE NATIONAL FORD CUSTOMER SERVICE LINE AND THEY INFORMED ME IT WOULD BE AT LEAST APRIL OF 2016 BEFORE THE PART WOULD BE AVAILABLE. I DON'T THINK IT'S ACCEPTABLE TO WAIT ALMOST ONE YEAR TO REPLACE AIRBAGS THAT HAVE BEEN LINKED TO SERIOUS INJURIES AND DEATHS. I UNDERSTAND THERE IS A HIGH DEMAND FOR REPLACEMENT PARTS BUT THEY COULD HAVE WENT WITH ANOTHER COMPANY TO GET A REPLACEMENT PART. I AM CONCERNED WHEN I DRIVE MY CAR NOW THAT IF SOMETHING WERE TO HAPPEN I MIGHT BE INJURED BY THE AIRBAG THAT IS SUPPOSED TO PROTECT ME.

10/30/2015
Components: AIR BAGS
Incident Date: 05/27/2015
Crash: No
Fire: No
Summary

I RECEIVED A RECALL NOTICE ON MY MUSTANG'S AIRBAGS FIVE MONTHS AGO. FORD HAS NOW FOLLOWED UP ON THE ORIGINAL RECALL NOTICE, NOR WILL THEY FIX THE PROBLEM WHEN I TAKE IT TO A DEALERSHIP. I AM VERY MUCH WORRIED ABOUT THE SAFETY OF MY VEHICLE.

10/23/2015
Components: AIR BAGS
Incident Date: 07/08/2015
Crash: No
Fire: No
Vehicle Identification Number: 1ZVBP8AM8D5******
Summary

TL* THE CONTACT OWNS A 2013 FORD MUSTANG. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 15V319000 (AIR BAGS) AND STATED THAT THE PART NEEDED FOR THE REPAIR WAS NOT AVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR.THE MANUFACTURER WAS MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. UPDATE 01/13/16 MA UPDATE 05/21/18*JB

10/21/2015
Components: WHEELS
Incident Date: 10/01/2015
Crash: No
Fire: No
Vehicle Identification Number: XXXX******
Summary

THIS CAR GAS ONLY 10,486 MILES. STARTED EXPERIENCING VIBRATION IN THE CAR AT 55 MPH AND ABOVE. I TOOK THE CAR TO LONESTAR FORD SERVICE DEPT. AND WAS TOLD THAT THE TIRES WERE NOT ROTATED PROPERLY, BEFORE IT WAS SOLD. THEY REFUSED TO DO ANTHING ELSE. I TOOK THE CAR TO NTB AND THEY CHECKED THE BALANCE AND FOUND RADIAL CORD SEPERATION ON ALL THE TIRES.

10/07/2015
Components: AIR BAGS
Incident Date: 08/05/2015
Crash: No
Fire: No
Vehicle Identification Number: 1ZVBP8FF1D5******
Summary

TL* THE CONTACT OWNS A 2013 FORD MUSTANG. THE CONTACT RECEIVED A NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 15V319000 (AIR BAGS) HOWEVER, THE PART TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. UPDATED 05/06/16*LJ UPDATED 12/11/2017*JS

10/07/2015
Components: AIR BAGS
Incident Date: 05/27/2015
Crash: No
Fire: No
Vehicle Identification Number: 1ZVBP8FF7D5******
Summary

TL* THE CONTACT OWNS A 2013 FORD MUSTANG. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 15V319000 (AIR BAGS); HOWEVER, THE PART TO DO THE RECALL REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS NOT AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE.

10/05/2015
Components: AIR BAGS
Incident Date: 05/29/2015
Crash: No
Fire: No
Vehicle Identification Number: 1ZVBP8AM7D5******
Summary

TL* THE CONTACT OWNS A 2013 FORD MUSTANG. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 15V319000 (AIR BAGS); HOWEVER THE PART TO DO THE RECALL REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE.

10/05/2015
Components: AIR BAGS
Incident Date: 07/01/2015
Crash: No
Fire: No
Vehicle Identification Number: 1ZVBP8AM8D5******
Summary

TL* THE CONTACT OWNS A 2013 FORD MUSTANG. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 15V319000 (AIR BAGS) HOWEVER, THE PART TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE.

10/05/2015
Components: AIR BAGS
Incident Date: 05/27/2015
Crash: No
Fire: No
Vehicle Identification Number: 1ZVBP8AM8D5******
Summary

TL* THE CONTACT OWNS A 2013 FORD MUSTANG. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 15V319000 (AIR BAGS); HOWEVER, THE PART TO DO THE RECALL REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE.

10/05/2015
Components: AIR BAGS
Incident Date: 05/27/2015
Crash: No
Fire: No
Vehicle Identification Number: 1ZVBP8CF5D5******
Summary

TL* THE CONTACT OWNS A 2013 FORD MUSTANG. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 15V319000 (AIR BAGS), HOWEVER, THE PART TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS NOT MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE.

09/26/2015
Components: POWER TRAIN
Incident Date: 04/06/2015
Crash: No
Fire: No
Vehicle Identification Number: 1ZVBP8AM1D5******
Summary

OKAY, I'VE HAD THIS INCIDENT A COUPLE OF TIMES ALREADY. I WAS GETTING OFF THE HIGHWAY AND A WRENCH ICON CAME ON THE DASHBOARD, I TOOK IT TO THE FORD DEALERSHIP WHERE I PURCHASED THE VEHICLE AT. THE FORD DEALERSHIP FOUND NOTHING, AND IT HAS HAPPENED SEVERAL MORE TIMES AFTER I TOOK IT. I'M DRIVING AND THE WRENCH ICON COMES ON, I HAVE NO ACCELERATION, I PRESS THE GAS AND IT WON'T SPEED UP. I HAVE TO BE PULLING OVER AND TURNING OFF THE CAR FOR A FEW MINUTES.

09/11/2015
Components: AIR BAGS
Incident Date: 05/27/2015
Crash: No
Fire: No
Vehicle Identification Number: 1ZVBP8CF2D5******
Summary

TL* THE CONTACT OWNS A 2013 FORD MUSTANG. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 15V319000 (AIR BAGS) HOWEVER, THE PART TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. MA 10/22/2015

09/09/2015
Components: ENGINE
Incident Date: 08/26/2015
Crash: No
Fire: No
Vehicle Identification Number: 1ZVBP8AM7D5******
Summary

TL* THE CONTACT OWNS A 2013 FORD MUSTANG. THE CONTACT STATED THAT WHILE DRIVING AT APPROXIMATELY 65 MPH, THE ENGINE STALLED WITHOUT WARNING. THE FAILURE RECURRED NUMEROUS TIMES. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC WHERE IT WAS DIAGNOSED THAT THROTTLE POSITION SYSTEM FAILED AND NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS APPROXIMATELY 52,000.

09/07/2015
Components: AIR BAGS
Incident Date: 09/06/2015
Crash: Yes
Fire: No
Vehicle Identification Number: 1ZVBP8AM4D5******
Summary

I GOT IN TO A CAR ACCIDENT WHICH CAUSED THE AIRBAGS TO DEPLOY. THE DRIVER'S AIRBAG DEPLOYED AND SHOT OUT SHARP OBJECTS WHICH CAUSED ADDITIONAL/UN-NECESSARY INJURY.

09/03/2015
Components: SUSPENSION,ENGINE
Incident Date: 07/10/2014
Crash: No
Fire: No
Vehicle Identification Number: 1ZVBP8CF1D5******
Summary

TL* THE CONTACT OWNS A 2013 FORD MUSTANG. THE CONTACT STATED THAT THERE WAS A PROGRESSING FAILURE WITH THE FRONT DRIVER SIDE TIRE WOBBLING AND THE SUSPENSION WAS UNSTABLE WHEN DRIVING OVER UNLEVELED LAND. THE CONTACT HEARD A LOUD NOISE COMING FROM THE FRONT DRIVER SIDE OF THE VEHICLE NEAR THE FRONT DRIVER SIDE TIRE. THE VEHICLE WAS TAKEN TO MORE THAN TWO DEALERS. ONE OF THE DEALERS WAS NOT ABLE TO REPLICATE AND DIAGNOSE THE FAILURE. THE VEHICLE RECEIVED SEVERAL REPAIRS FROM MORE THAN ONE DEALER WHO REPLACED THE NUTS AND BOLTS, BUT THE FAILURE RECURRED. THE VEHICLE WAS TAKEN BACK A THIRD TIME TO REPLACE THE LOWER CONTROL ARM. DURING THE FOURTH REPAIR, THE DEALER REPLACED THE NUTS AND BOLTS AND THE LOWER CONTROL ARM AGAIN. THE COMPONENT FRACTURED A FIFTH TIME AND THE DEALER AND THE MANUFACTURER PROVIDED NO REMEDY. THE ELECTRONIC STABILITY TRACTION CONTROL WARNING LIGHT ILLUMINATED WHEN DRIVING OVER UNLEVELED LAND. THE CONTACT ALSO EXPERIENCED THE VEHICLE IDLING HIGHLY WHILE AT A STOP. THE VEHICLE WAS TAKEN TO ONE DEALER WHO WAS NOT ABLE TO REPLICATE AND DIAGNOSE THE FAILURE. A SECOND DEALER DIAGNOSED THAT THE LOW SPEED FUSE WAS BLOWN ON THE FAN AND THE HIGH SPEED ACTIVATED DUE TO THE FAILURE, WHICH CAUSED THE CONDITION. THE DEALER REPLACED THE FUSE FOR THE LOW SPEED ON THE FAN CONTROL. THE CONTACT WAS STILL UNABLE TO GET THE MANUFACTURER AND THE DEALER TO REPAIR THE SUSPENSION FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 500. UPDATED 12/01/15*LJ *CN

09/02/2015
Components: AIR BAGS
Incident Date: 07/01/2015
Crash: No
Fire: No
Vehicle Identification Number: 1ZVBP8AM5D5******
Summary

WE RECEIVED A SAFETY RECALL NOTICE 15S21/NHTSA RECALL 15V-319 FROM FORD IN JULY 2015. THE LETTER STATES ..IN THE EVENT OF A CRASH, AND THE DRIVERS SIDE FRONTAL AIRBAG RUPTURES, METAL FRAGMENTS COULD STRIKE OCCUPANTS CAUSING INJURY/DEATH. BASED ON THIS NOTICE, WE HAVE NOT DRIVEN THE CAR SINCE RECEIVING THE RECALL NOTICE FORM FORD. I CONTACTED FORD CUSTOMER CARE @ 800392-3673. I SPOKE TO SUPERVISOR AL AND TOLD HIM WE WERE NOT DRIVING OUR CAR DUE TO RECALL NOTICE. WHEN WILL IT BE REPAIRED. HE SAID UNKNOWN WHEN PARTS WILL BE AVAILABLE. HE SAID, NHTSA SAID THE 2013 FORD MUSTANG IS SAFE TO DRIVE UNTIL PARTS BECOME AVAILABLE. IS THE MUSTANG SAFE TO DRIVE OR NOT. WHAT IS YOUR RECOMMENDATION ON.

08/31/2015
Components: POWER TRAIN
Incident Date: 01/01/2013
Crash: No
Fire: No
Vehicle Identification Number: 1ZVBP8CU3D5******
Summary

NOTICED I COULDN'T GET THE CAR (2013 BOSS 302 - BOUGHT NEW) TO SHIFT INTO 3RD GEAR AT HIGHER RPMS. (NOT ON THE TRACK, JUST ON THE FREEWAY). MENTIONED TO LOCAL DEALER AND IT WAS BRUSHED OFF BECAUSE THE CAR WAS SO NEW. WELL, IT STILL HAPPENS AND SEEMS TO BE WORSENING. ONLY 3RD GEAR AND ONLY HIGHER RPMS. WHEN TRYING TO GET INTO 3RD IT JUST GRINDS AND DOES'T LATCH.

07/31/2015
Components: FUEL/PROPULSION SYSTEM
Incident Date: 07/30/2015
Crash: No
Fire: No
Vehicle Identification Number: 1ZVBP8AM7D5******
Summary

LIMP MODE ACTIVATION DUE TO THROTTLE BODY ACTUATOR STUCK OPEN SIGNAL/CODE.

07/29/2015
Components: ELECTRICAL SYSTEM,ENGINE
Incident Date: 07/27/2015
Crash: No
Fire: No
Vehicle Identification Number: 1ZVBP8AM8D5******
Summary

CAR SEEMED TO HAVE A MISS WHEN DRIVING ....AFTER STOPPING AND GETTING BACK IN AND STARTING CAR WAS APPARENTLY NOT RUNNING LIKE IT SUPPOSED TO ....ALSO HAD NO GAS PEDAL CONTROL AT ALL...WAS ABLE TO TURN OFF AND RESTART AND GET TO A AUTO PARTS STORE TO HAVE ENGINE TESTED ( AT THIS TIME NOTICE ENGINE LIGHT ON). CODE GIVEN WAS P2111....THROTTLE ACUATOR CONTROL SYSTEM STUCK OPEN UPON DOING RESEARCH HAVE FOUND NUMEROUS COMPLAINTS ON SAME MODEL CAR AS MINE ....ALSO FORD ESCAPE HAS SAME ISSUE AND FORD HAS EXTENDED WARRANTY TO FIX THE PROBLEM .......CONSUMER SATISFACTION PROGRAM 13N03. I CONTACTED MY LOCAL FORD DEALER AND THEY SAY NOT RELATED TO MY CAR ...APPARENTLY THIS MAY BE THE SAME ISSUE AS MINE ....NO HELP FROM THEM THOUGH

06/10/2015
Components: POWER TRAIN,VEHICLE SPEED CONTROL
Incident Date: 05/07/2015
Crash: No
Fire: No
Vehicle Identification Number: 1ZVBP8CF8D5******
Summary

CANNOT SHIFT FROM FORTH TO FIFTH IN MY CAR AND 2ND GEAR EXPERIENCES A LOCK OUT / MISSED SHIFT AND WILL NOT GO IN TO 2ND. BAD TRANSMISSION AND SYNCRO. PROBLEMS

02/19/2015
Components: ENGINE
Incident Date: 02/18/2015
Crash: No
Fire: No
Vehicle Identification Number: 1ZVBP8EM0D5******
Summary

TL* THE CONTACT OWNS A 2013 FORD MUSTANG. WHILE DRIVING APPROXIMATELY 25 MPH, THE VEHICLE STALLED WITHOUT WARNING. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 22,000.

02/14/2015
Components: EXTERIOR LIGHTING
Incident Date: 11/29/2013
Crash: No
Fire: No
Vehicle Identification Number: 1ZVBP8CFXD5******
Summary

ALL 2013 MUSTANGS COME EQUIPPED WITH LED DRL LAMPS THAT ILLUMINATE FULL TIME WHENEVER THE ENGINE IS RUNNING. THESE ARE TWO WHITE STRIPS ALONGSIDE EACH HEADLAMP. IN BROAD DAYLIGHT, THEY ARE BARELY NOTICEABLE; LESS UP CLOSE. ON OVERCAST DAYS, THEY ARE SLIGHTLY VISIBLE BUT SO DIM, THEY OFFER NO "ADDED" SAFETY EFFECT FOR HAVING THEM ON, VS OTHER VEHICLES WITH DRL'S. I'VE SEEN OTHER MUSTANGS SAME YEAR AS MINE & THEY ARE ALL THE SAME. NOTHING WRONG WITH THEM. AT NIGHT, THEY ARE LIT WITH SAME BRIGHTNESS LEVEL, WHICH IS JUST ABOUT RIGHT (AT NIGHT). WHY DO THEY ADVERTISE HAVING THEM SINCE THEY DO ABSOLUTELY NO GOOD? IN FACT, THEY CAN GIVE THE VEHICLE OPERATOR A FALSE SENSE OF "ADDED SECURITY", THINKING YOU ARE SEEN MORE EASILY BY OTHER DRIVERS? *TR

12/19/2014
Components: AIR BAGS
Incident Date: 12/14/2014
Crash: Yes
Fire: No
Vehicle Identification Number: 12VBP8CF2D5******
Summary

TURNED VEHICLE TO THE LEFT OUT OF A DRIVEWAY, PRESSED ON ACCELERATOR PEDAL TO SHIFT FROM 1ST TO 2ND, BACK END FISHTAILED, SHIFTED INTO NEUTRAL TO TRY TO DECREASE THE SPIN OF THE TIRES, PUMPED THE BRAKES, OVER CORRECTED AND HIT A PARKED VEHICLE AT BETWEEN 15 TO 20 MILES PER HOUR. ONLY ONE PERSON IN MY VEHICLE AND THE OTHER CAR WAS PARKED NO ONE IN VEHICLE. DRIVERS AIRBAG DIDN'T DEPLOY FROM THE IMPACT. *TR

12/02/2014
Components: FUEL/PROPULSION SYSTEM
Incident Date: 11/30/2014
Crash: No
Fire: No
Vehicle Identification Number: 1ZVBP8CF1D5******
Summary

TL* THE CONTACT OWNS A 2013 FORD MUSTANG. WHILE DRIVING APPROXIMATELY 20 MPH, THE FUEL TANK COLLAPSED TO THE GROUND. NO WARNING INDICATORS ILLUMINATED. THE VEHICLE WAS TAKEN TO A DEALER WHERE IT WAS DIAGNOSED THAT THE BRACKET AND BOLTS THAT SECURED THE FUEL TANK NEEDED TO BE REPLACED. THE VEHICLE WAS REPAIRED. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE. THE FAILURE MILEAGE WAS 20,700. MAILED OUT 01/13/15*LJ UPDATED 02/04/15*LJ UPDATED 6/10/2015*JS

11/05/2014
Components: SEAT BELTS,SERVICE BRAKES
Incident Date: 11/05/2013
Crash: No
Fire: No
Vehicle Identification Number: 1ZVBP8AM0D5******
Summary

TL* THE CONTACT OWNS A 2013 FORD MUSTANG. THE CONTACT STATED THAT WHILE DRIVING APPROXIMATELY 70 MPH, THE BRAKE PEDAL WAS DEPRESSED AND FAILED TO RESPOND. ALSO, THE CONTACT STATED THAT THE SEAT BELT FAILED TO RETRACT WITHOUT WARNING. THE FAILURE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 40,000.

11/03/2014
Components: AIR BAGS
Incident Date: 02/24/2013
Crash: Yes
Fire: Yes
Vehicle Identification Number: 1ZVBP8AM2D5******
Summary

ON FEBRUARY 24, 2013, I WAS INVOLVED IN A "FENDER BENDER" IN MY BRAND NEW 2013 FORD MUSTANG WHERE I WAS TRAVELING APPROXIMATELY 15 MPH. ALTHOUGH THE COLLISION WAS MINOR, AND THE DAMAGE TO THE FRONT END WAS MINIMAL, THE AIRBAGS DEPLOYED. THE DRIVER'S SIDE FRONT AND SIDE PANEL AIRBAGS BOTH DEPLOYED. THE FRONT AIR BAG SEVERELY BURNED ME WHEN IT EXPLODED OUT UPON IMPACT. I HAVE PHOTOGRAPHS OF THE BURNS THAT I HAVE SUFFERED AS THE RESULT OF THE AIR BAG DEPLOYMENT, AS WELL AS THE DAMAGE TO THE CAR. BASED UPON THE SEVERITY OF THE BURNS THAT I HAVE SUFFERED IT IS APPARENT THAT THE AIRBAG IS DEFECTIVE. AFTER THE COLLISION, I WAS TRANSPORTED TO THE EMERGENCY ROOM, AND WHILE BEING TREATED THE DOCTOR INDICATED THAT MY BURNS WERE CHEMICALLY INDUCED, AND WERE NOT ABRASION TYPE BURNS FROM CONTACT WITH THE AIRBAG. I AM VERY CONCERNED THAT OTHERS MAY SUFFER THE SAME TYPE OF INJURIES. *TR

10/13/2014
Components: VEHICLE SPEED CONTROL,ENGINE,FUEL/PROPULSION SYSTEM
Incident Date: 10/13/2014
Crash: No
Fire: No
Vehicle Identification Number: 1ZVBP8EMXD5******
Summary

VEHICLE LOST POWER WHILE DRIVING, ENGINE WRENCH LIGHT CAME ON, MADE RATTLING NOISE BUT STILL IDLING. AFTER FULL SHUTDOWN AND RESTART, ENGINE APPEARED TO WORK FINE. DEALER DETERMINED THROTTLE BODY DEFECTIVE, SIMILAR TO OTHER FORD VEHICLE THROTTLE BODY ISSUES WHICH HAD RECENT RECALLS AND WARRANTY EXTENSIONS, HOWEVER THIS PARTICULAR MODEL AND YEAR IS NOT COVERED. $1250 REPAIR BILL. *TR

10/13/2014
Components: TIRES
Incident Date: 07/25/2014
Crash: No
Fire: No
Vehicle Identification Number: 1ZVBP8AM2D5******
Summary

ALL 4 TIRES ON MY 2013 FORD MUSTANG MILEAGE 18598 HAS SLIPPED BELTS PER BOB RIDINGS FORD DECATUR IL & NEAL TIRES DECATUR ILL.SENT PAPER WOOK IN TO PIPELLI TIRE. I REPLACED WITH NEW TIRES AT MY EXPENCE. THIS TIRE A P 235/ZR18 97W & IS ON THE RECALL LIST ALL 4 TIRES ARE BAD. *TR

10/10/2014
Components: TIRES,WHEELS
Incident Date: 09/23/2014
Crash: No
Fire: No
Vehicle Identification Number: 1ZVBP8CFXD5******
Summary

TL* THE CONTACT OWNS A 2013 FORD MUSTANG. WHILE DRIVING APPROXIMATELY 35 MPH, THE VEHICLE VEERED TO THE LEFT AND THE TIRE PRESSURE WARNING INDICATOR ILLUMINATED. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC WHO DIAGNOSED THAT THE WHEEL ALIGNMENT NEEDED TO BE COMPLETED AND THE TIRES NEEDED TO BE REPLACED. THE TIRES WERE NOT REPLACED. THE VEHICLE WAS REPAIRED, BUT THE FAILURE PERSISTED. THE MANUFACTURER WAS NOTIFIED. THE APPROXIMATE FAILURE MILEAGE WAS 22,000.

10/05/2014
Components: ENGINE
Incident Date: 09/09/2014
Crash: No
Fire: No
Vehicle Identification Number: 1ZVBP8EM4D5******
Summary

ENGINE DID NOT RESPOND TO A HARD ACCELERATION, DONE IN AN EFFORT TO AVOID A POSSIBLE CRASH. CRASH HOWEVER DID NOT HAPPEN. THIS HAS HAPPENED ON MORE OCCASIONS. THIS IS A COMMON COMPLAINT ON THE INTERNET. *TR

09/17/2014
Components: STEERING,SERVICE BRAKES
Incident Date: 09/16/2014
Crash: Yes
Fire: No
Vehicle Identification Number: 1ZVBP8AM7D5******
Summary

TL* THE CONTACT OWNS A 2013 FORD MUSTANG. THE CONTACT STATED THAT WHILE DRIVING 7 MPH, THE BRAKES AND STEERING WHEEL SEIZED. AS A RESULT, THE VEHICLE CRASHED INTO ANOTHER VEHICLE AND THE AIR BAGS DEPLOYED. THE CONTACT SUSTAINED INJURIES TO NECK, LEFT WRIST AND BACK WHICH REQUIRED MEDICAL ATTENTION. A POLICE REPORT WAS FAILED. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 18,000.

08/25/2014
Components: AIR BAGS,SEAT BELTS
Incident Date: 06/06/2014
Crash: Yes
Fire: No
Vehicle Identification Number: 1ZVBP8AM5D5******
Summary

TL* THE CONTACT OWNED A 2013 FORD MUSTANG. THE CONTACT'S VEHICLE WAS REAR ENDED BY ANOTHER VEHICLE WHILE IDLING AT A STOP SIGN. THE DRIVER SIDE AIR BAG DEPLOYED, BUT THE PASSENGER SIDE AIR BAG DID NOT DEPLOY. BOTH THE DRIVER AND THE PASSENGER SUFFERED INJURIES AND WERE TRANSPORTED TO THE HOSPITAL FOR MEDICAL ATTENTION. THE DRIVER SUSTAINED AN INJURED KNEE AND THE PASSENGER SUSTAINED A LACERATED HIP AND A FRACTURED LUMBER VERTEBRAE. A POLICE REPORT WAS FILED. THE VEHICLE WAS DESTROYED. THE MANUFACTURER WAS NOTIFIED. THE FAILURE MILEAGE WAS 28,484. UPDATED 10/09/14*LJ UPDATED 11/26/2014 *JS THE CONSUMER STATED BOTH SEAT BELTS SNAPPED ON IMPACT LEAVING THE OCCUPANTS UNRESTRAINED DURING IMPACT. THE VEHICLE WAS TOTALED. UPDATED 05/18/2015 *JS

08/22/2014
Components: POWER TRAIN,ENGINE
Incident Date: 04/10/2013
Crash: No
Fire: No
Vehicle Identification Number: 1ZVBP8AM2D5******
Summary

INCREASING SPEED TO MERGE ONTO KELLOGG IN WICHITA, KANSAS WESTBOUND FROM OLIVER AND TRANSMISSION BEGAN TO JERK, THEN IN A VERY SHORT TIME SPAN, ABOUT 2-3 SECONDS, ENTIRE VEHICLE SHUT DOWN. DEALER DID SOME REPAIR WORK BUT THE CAR HAS HAD NUMEROUS ELECTRICAL INCIDENTS INCLUDING FAILING TO START, SHUTDOWNS, FAILURE OF PASS SIDE WINDOW TO GO ALL THE WAY DOWN, FAILURE OF CLIMATE CONTROL CAUSING FOGGED WINDOWS, SPEAKERS SHORTING OUT, TRUNK OPENING ON ITS OWN, AND SO FORTH. NUMEROUS, BUT STILL SMALL PERCENTAGE OF AUTOMATIC TRANSMISSION (6R80) ISSUES THAT SEEM TO MATCH MINE. NO ERROR CODES SUGGEST INTERMITTENT FAIL OF CONTACTS AT PASSTHRU CONNECTOR, POSSIBLY RELATED TO POORLY SEATED CONNECTOR INSERT. BARE WIRE WAS DISCOVERED IN PASS DOOR WHEN WINDOWS WAS SERVICED. VEHICLE SHOULD BE INVESTIGATED FOR THE TRANSMISSION FAILURE TO ISSUE TSB AS NEEDED TO CORRECT WAS WELL AS INVESTIGATION INTO WIRING HARNESS. NOTE - WE HAVE HAD 3 INCIDENTS WHERE THE PROBLEMS COULD HAVE CAUSED CRASH. *TR

08/14/2014
Components: POWER TRAIN
Incident Date: 08/11/2014
Crash: No
Fire: No
Vehicle Identification Number: 1ZVBP8CF7D5******
Summary

TL* THE CONTACT OWNS A 2013 FORD MUSTANG. WHILE DRIVING APPROXIMATELY 35 MPH, THE CLUTCH PREVENTED THE VEHICLE FROM ACCELERATING. AFTER THE CONTACT SHIFTED INTO GEAR AND RELEASED THE CLUTCH, THE VEHICLE CONTINUED TO IDLE. THE FAILURE OCCURRED MULTIPLE TIMES. THE VEHICLE WAS TAKEN TO A DEALER FOR DIAGNOSTIC TESTING, BUT THE RESULTS WERE UNKNOWN. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 18,000.

06/05/2014
Components: POWER TRAIN
Incident Date: 06/02/2014
Crash: Yes
Fire: No
Vehicle Identification Number: 1ZVBP8AM5D5******
Summary

I PARKED MY V-6 AUTO TRANSMISSION MUSTANG ON A SLIGHT INCLINE AND EXITED THE VEHICLE. APPROX 60 SECONDS AFTER EXITING, THE MUSTANG STARTED TO ROLL DOWN THE HILL. I WAS ABLE TO CATCH UP TO IT, DIVE IN HEAD FIRST AND PUSH TRANSMISSION GEAR SELECTOR FORWARD TO MAKE SURE IT WAS IN PARK(IT WAS). IT CONTINUED TO ROLL DOWN HILL UNTIL IT IMPACTED A BUILDING. AFTER IMPACT I CONFIRMED SHIFT LEVER LOCKED IN PARK. THE TRANSMISSION DID NOT LOCK DRIVETRAIN AND THERE WERE NO SKID OR SLIDE MARKS FROM REAR WHEEL LOCKUP. DAYS LATER, I RETURNED TO SCENE AND RECREATED INCIDENT, PARKING IN SAME LOCATION. SAME ANGLE, ETC. PLACING THE CAR IN PARK HELD IT'S POSITION. PLACING THE CAR IN ANY OTHER GEARSHIFT POSITION AND RELEASING THE BRAKE PEDAL CAUSED AN IMMEDIATE ROLL BACK. THERE IS ABSOLUTELY NO WAY I EXITED THIS VEHICLE UNLESS THE VEHICLE WAS IN PARK, IT WOULD OF ROLLED IMMEDIATELY AND THE DOOR WOULD OF KNOCKED ME OVER. MY SUMMARY IS: PARK SELECTION OF GEARSHIFT LEVER FAILED TO LOCK DRIVETRAIN, ALLOWING CAR TO ROLL DOWN HILL AND IMPACT A BUILDING. *TR

02/19/2014
Components: ELECTRICAL SYSTEM
Incident Date: 01/14/2013
Crash: No
Fire: No
Vehicle Identification Number: 1ZVBP8AM3D5******
Summary

TL* THE CONTACT OWNS A 2013 FORD MUSTANG. THE CONTACT STATED THAT WHILE DRIVING APPROXIMATELY 70 MPH, THE HEADLIGHTS SUDDENLY FAILED TO ILLUMINATE WHILE ACTIVATED. IN ADDITION, THE ENTIRE INSTRUMENT PANEL BECAME INOPERATIVE. THE FAILURE OCCURRED FOR A FEW MOMENTS. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED OF THE PROBLEM. THE APPROXIMATE FAILURE MILEAGE WAS 9,700.

12/10/2013
Components: POWER TRAIN
Incident Date: 12/09/2013
Crash: No
Fire: No
Vehicle Identification Number: 1ZVBP8CU5D5******
Summary

12-9-13 TRANSMISSION ISSUE BROUGHT TO FORD DEALE EMAIL TO FORD: SUBJECT: REPAIR ORDER 43617 I WOULD APPRECIATE FORD TO HAVE A CONSIDERATION OF THE FOLLOWING: 1. I WOULD LIKE TO SEE A NEW TRANSMISSION PUT INTO THIS 2013 BOSS 302 LAGUNA SAGA WITH UNDER 6000 MILES. 2. RESURFACE FLY WHEEL. 3. REPLACING THE CLUTCH AND PRESSURE PLATE. I PAID OVER $66,000K FOR THIS VEHICLE . AND FOR FORD TO HAVE THE NERVE OF PLACING A MADE IN CHINA "GETRAG" MT-82 INTO AN AMERICAN MUSCLE CAR IS IN MY OPINION IS DESPICABLE. *TR

11/26/2013
Components: TIRES,WHEELS
Incident Date: 11/26/2013
Crash: No
Fire: No
Vehicle Identification Number: 1ZVBP8JZ0D5******
Summary

2013-14 FORD MUSTANG SHELBY GT500S ARE SHIPPED WITH STOCK GOODYEAR EAGLE F1 SUPERCAR G:2 TIRES WHICH, ACCORDING TO A GOODYEAR PRODUCT SERVICE BULLETIN FROM MARCH 28, 2011 ARE KNOWN TO CRACK IN TEMPERATURES BELOW 40F. THE CRACKS APPEAR IN THE SIDEWALLS/TREAD AND CAN CAUSE THE TIRE TO SEPARATE WHILE DRIVING, CAUSING A CRASH AND SERIOUS INJURY AND/OR DEATH. I CALLED FORD TODAY WHEN I NOTICED THAT AT LEAST ONE OF MY REAR TIRES HAD DEVELOPED A CRACK (ITS IN THE 40S OUTSIDE TODAY; WAS HIGH 30S OVERNIGHT - THOUGH MY CAR IS STORED INSIDE IN A 2 CAR GARAGE, AND THEREFORE WARMER). FORD CUSTOMER SERVICE ADVISED THEY WERE POWERLESS TO DO ANYTHING AND I NEEDED TO CONTACT GOODYEAR DIRECTLY. GOODYEAR IS AWARE OF THE ISSUE (THEY ISSUED THE PSB AFTER ALL), AND ARE WILLING TO REPLACE DEFECTIVE TIRES (ON A PRORATED BASIS) - BUT THEY CONTINUE TO SELL THE TIRE!. FORD HAS WASHED THEIR HANDS OF THE ISSUE COMPLETELY AND REFUSES TO ACKNOWLEDGE THE ISSUE - STATING THEY'RE NOT AWARE OF GOODYEAR'S PUBLICALLY AVAILABLE PSB (HEARD FROM BOTH FORD CUSTOMER SERVICE AND LOCAL FORD DEALER). MANY, MANY OWNERS OF THESE CARS HAVE EXPERIENCED THE CRACKS AND REPLACED TIRES AT THEIR OWN COST (USUALLY SWITCHING TO ANOTHER BRAND). FORD NEEDS TO STOP SELLING CARS WITH THESE TIRES AND GOODYEAR NEED TO STOP PUTTING LIFE-THREATENING PRODUCT ON THE MARKET. I'M AWARE OF AT LEAST 1 INCIDENT OF A TIRE BLOWING MID-DRIVE RESULTING IN A 13/14 GT500 BEING TOTALED, AND AM HAPPY TO POINT THE NHTSA TO COUNTLESS THREADS ON ENTHUSIAST FORUM DETAILING THE ISSUE WITH PICTURES. HERE'S ONE OF MANY THREADS: HTTP://WWW.SVTPERFORMANCE.COM/FORUMS/2013-SHELBY-GT500-413/927327-WRECKED-MY-BABY.HTML. *TR

09/19/2013
Components: FUEL/PROPULSION SYSTEM
Incident Date: 03/15/2013
Crash: No
Fire: No
Vehicle Identification Number: 1ZVBP8AM8D5******
Summary

TL* THE CONTACT OWNS A 2013 FORD MUSTANG. THE CONTACT STATED THAT WHILE ENTERING THE VEHICLE, THE CONTACT SMELLED FUEL EMERGING FROM THE VEHICLE. THE VEHICLE WAS TAKEN TO THE DEALER FOR DIAGNOSIS BUT THEY WERE UNABLE TO DUPLICATE THE PROBLEM. THE MANUFACTURER WAS NOT NOTIFIED. THE APPROXIMATE FAILURE MILEAGE WAS UNKNOWN.

06/25/2013
Components: POWER TRAIN
Incident Date: 04/24/2013
Crash: No
Fire: No
Vehicle Identification Number: 1ZVBP8CU4D5******
Summary

TL* THE CONTACT OWNS A 2013 FORD MUSTANG. THE CONTACT STATED THAT WHILE DRIVING 30 MPH, HE BEGAN TO SHIFT GEARS AND HEARD A GRINDING NOISE. THE VEHICLE WAS TAKEN TO THE DEALER FOR INSPECTION AND THEY STATED THAT THE TRANSMISSION NEEDED TO BE REBUILT. THE VEHICLE WAS REPAIRED BUT THE FAILURE RECURRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 222.

06/10/2013
Components: POWER TRAIN
Incident Date: 06/08/2013
Crash: No
Fire: No
Vehicle Identification Number: 1ZVBP8CF3D5******
Summary

I ACCELERATED FROM A TRAFFIC LIGHT, FROM A FULL STOP. AT APPROXIMATELY 20 MPH I DEPRESSED FULLY THE CLUTCH PEDAL IN ORDER TO SHIFT INTO 2ND GEAR. THE CLUTCH PEDAL REMAINED IN THE FULLY DEPRESSED POSITION AND DID NOT RETURN TO THE RAISED POSITION. THE GEAR SHIFT LEVER COULD NOT BE MOVED INTO ANY GEAR, BUT COULD BE MOVED FREELY WITHIN THE NEUTRAL POSITION. I RAISED THE CLUTCH PEDAL BY PLACING THE TIP OF MY SHOE UNDER IT AND PULLING UPWARD, BUT NO CHANGE WAS OBSERVED IN THE OPERATION OF THE GEAR SHIFT LEVER. I COULD START, AND TURN OFF THE ENGINE AS USUAL, THUS I HAD POWER BRAKES AND POWER STEERING AS I PUSHED THE CAR AND THEN COASTED TO A STORE'S PARKING LOT. I HAD THE CAR TOWED HOME. THERE WAS NO CHANGE IN THE OPERATION OF THE GEAR SHIFT LEVER OR THE CLUTCH PEDAL AFTER THE CAR HAD BEEN PARKED OVERNIGHT. THE CLUTCH PEDAL REMAINS FULLY DEPRESSED, UNLESS ONE RAISES IT. THE CONDITION DESCRIBED ABOVE HAS NOT AFFECTED THE OPERATION OF THE STARTER INTERLOCK, THUS THE ENGINE WILL NOT START UNLESS THE CLUTCH PEDAL IS FULLY DEPRESSED. *TR

06/10/2013
Components: SERVICE BRAKES
Incident Date: 05/28/2013
Crash: No
Fire: No
Summary

WHEN I FIRST PURCHASED MY VEHICLE, I NOTICED THAT THE VEHICLE WOULD MAKE A GRINDING SOUND LIKE METAL ON METAL WHEN I WOULD PUSH THE BRAKES TO STOP. THIS FIRST HAPPENED AT AROUND 2K MILES. I SPOKE WITH THE SERVICE DEPARTMENT. THEY ASKED ME A QUESTION, THEY ASKED "HOW OFTEN DO YOU DRIVE THE VEHICLE?" THEN THEY PROCEEDED TO TELL ME THAT "IF YOU DONOT DRIVE IT ENOUGH, IT IS RUST ON THE ROTORS CAUSING THIS NOISE." THEY TOLD ME THERE IS NOTHING WRONG WITH IT AND THAT WAS THAT. I LATER ON TOOK MY VEHICLE IN WITH THE SAME COMPLAINT AT AROUND 10K MILES WHEN I WANTED TO HAVE MY OIL CHANGED AND MY TIRES ROTATED. I WANTED THEM TO CHECK MY BRAKING SYSTEM WHILE DOING THAT. AFTER SERVICE WAS DONE, THEY INFORMED ME THAT NO ISSUES WERE FOUND WITH MY BRAKES, OR THE BRAKING SYSTEM. MY VEHICLE STILL MAKES THE NOISE WHEN I PUSH THE BREAKS. I AM NOT SURE IF THERE IS ANYONE ELSE HAVING THIS ISSUE, BUT THE ISSUE IS STILL HAPPENING TO ME. *TR

06/04/2013
Components: ELECTRICAL SYSTEM,STRUCTURE
Incident Date: 12/15/2012
Crash: No
Fire: No
Summary

THE VEHICLES INTERIOR DOOR PANELS WILL RATTLE WHILE THE CAR ACCELERATES AND WHEN THE VEHICLE STEREO IS PLAYING. THE VEHICE HAS BEEN IN TO HAVE THIS ADDRESSED NUMEROUS TIMES AND MULTIPLE DEALERS ARE UNABLE TO REPAIR THE ISSUE. DOOR PANELS HAVE BEEN REPLACED TO NO AVAIL. THIS IS VERY DISTRACTING AND MAY IMPAIR ABILITY TO HEAR WHAT TRAFFIC IS DOING AROUND THE VEHICLE. *TR

06/04/2013
Components: SUSPENSION,SERVICE BRAKES
Incident Date: 01/11/2013
Crash: No
Fire: No
Summary

UNDER MODERATE TO HEAVY BRAKING THE CARS BRAKE PEDAL WILL PULSATE AND GO TO THE FLOOR BUT THE VEHICLE WILL STILL BE MOVING FORWARD AND TAKE AN EXTENDED TIME TO SLOW DOWN. FORD STATES THATS THIS IS NORMAL OPERATION. LAST TIME I CHECKED WHEN YOU GO TO APPLY THE BRAKES THE VEHICLE IS SUPPOSED TO STOP NOT TAKE ITS SWEET TIME SLOWING DOWN. *TR

05/09/2013
Components: STRUCTURE
Incident Date: 04/15/2013
Crash: No
Fire: No
Vehicle Identification Number: 1ZVBP8EMXD5******
Summary

TL* THE CONTACT OWNS A 2013 FORD MUSTANG. THE CONTACT STATED THAT THE CONVERTIBLE TOP WOULD NOT FULLY RETRACT. AS A RESULT, THE CONTACT'S VISION WAS BLOCKED TRAVELING IN REVERSE AND WHEN CHANGING LANES. THE VEHICLE WAS TAKEN TO A DEALER FOR DIAGNOSIS WHERE PHOTOS OF THE FAILURE WERE TAKEN AND SENT TO THE ENGINEERING DEPARTMENT FOR FURTHER ANALYSIS. THE VEHICLE WAS NOT REPAIRED. THE DEALER ADVISED THE CONTACT THAT THERE WAS AN INFLUX OF VEHICLES OF THE SAME MAKE AND MODEL THAT WERE EXPERIENCING THE FAILURE. THE FAILURE AND CURRENT MILEAGE WAS 3,900. ...UPDATED 05/29/13 *BF

03/06/2013
Components: POWER TRAIN
Incident Date: 11/17/2012
Crash: No
Fire: No
Summary

WHEN SHIFTING FROM 2ND TO 3RD GEAR. THE VEHICLE WOULD NOT SHIFT INTO 3RD WITH THE CLUTCH FULLY DEPRESSED. THE VEHICLE WAS TAKEN TO THE DEALER IMMEDIATELY. THE DEALER ACKNOWLEDGE THE ISSUE BUT WAS UNABLE TO REPAIR THE ISSUE STATING THAT THEY WERE TOLD FROM FORD MOTOR COMPANY THAT IT WAS NORMAL OPERATION. *TR

02/28/2013
Components: SUSPENSION,POWER TRAIN,FUEL/PROPULSION SYSTEM
Incident Date: 08/29/2012
Crash: No
Fire: No
Vehicle Identification Number: 1ZVBP8AM0D5******
Summary

# 1 STEERING/SUSPENSION NOISE IN THE FRONT OF THE CAR (BUSHING - CR3Z-3078-C AND CR3Z-3079-C ARM ASY).# 2 FSA 12E06 POWERTRAIN CONTROL MODULE.# 3 CHECK FUEL FILL INLET. *TR

01/31/2013
Components: POWER TRAIN
Incident Date: 09/30/2012
Crash: No
Fire: No
Vehicle Identification Number: 1ZVBP8CF9D5******
Summary

TL* THE CONTACT OWNS A 2013 FORD MUSTANG. WHILE DRIVING APPROXIMATELY 60 MPH, THE VEHICLE FAILED TO SHIFT INTO THIRD GEAR. THE VEHICLE WAS NOT TAKEN TO THE DEALER FOR DIAGNOSTIC TESTING. THE VEHICLE WAS NOT REPAIRED. THE APPROXIMATE FAILURE MILEAGE WAS 300. ..UPDATED 03/18/13 *BF THE CONSUMER STATED THE VEHICLE FAILED TO SHIFT INTO 3RD GEAR, WHICH HAD OCCURRED SEVERAL TIMES. THE CONSUMER STATED THE VEHICLE DID NOT SHIFT INTO SECOND GEAR ONCE. UPDATED 03/27/13

01/07/2013
Components: POWER TRAIN
Incident Date: 10/08/2012
Crash: No
Fire: No
Vehicle Identification Number: 1ZVBP8CFXD5******
Summary

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

09/18/2012
Components: ELECTRICAL SYSTEM,VEHICLE SPEED CONTROL
Incident Date: 09/15/2012
Crash: No
Fire: No
Vehicle Identification Number: 1ZVBP8EM6D5******
Summary

INCIDENT: WHILE WAITING IN THE LEFT TURN LANE FOR THE LEFT TURN LIGHT TO TURN GREEN I HAD MY FOOT ON THE BRAKE. I WAS BEHIND ANOTHER LEFT TURNING VEHICLE. WHEN THE LIGHT CHANGED I TOOK MY FOOT OFF THE BRAKE SO TO APPLY PRESSURE ON THE ACCELERATOR. HOWEVER, BEFORE I PUT MY FOOT ON THE ACCELERATOR THE VEHICLE LUNGED FORWARD. FORTUNATELY, I WAS ABLE TO REAPPLY BRAKE AND THE CAR STOPPED. THIS TOOK PLACE ON LEVEL GROUND ON SOUTH BOUND HIGHWAY 19 AT HENRY ST. IN KONA. *TR

06/27/2012
Components: FUEL/PROPULSION SYSTEM
Incident Date: 06/26/2012
Crash: No
Fire: No
Vehicle Identification Number: 1ZVBP8AMXD5******
Summary

WHILE REFUELING MY VEHICLE IN THE NEW CAP LESS FUEL FILLER PORT, AS I PULLED OUT THE NOZZLE EXCESS FUEL SPILLED OUT AROUND THE CAP LESS FILLER PORT. THE DRAINS AROUND THE CAP LESS PORT DRAINED THE SPILLED FUEL INSIDE THE QUARTER PANEL OF CAR WHICH DIRECTED THE FUEL DIRECTLY ONTO THE DRIVERS SIDE MUFFLER. IF MY CAR HAD BEEN HOT, THE FUEL WOULD HAVE IGNITED. THIS SEEMS TO ME TO BE A VERY UNSAFE SITUATION. *TR

6 Recalls

for 2013 FORD MUSTANG
03/05/2012
CAMPAIGN NUMBER: 12V190000
POWER TRAIN:AUTOMATIC TRANSMISSION:CONTROL MODULE (TCM, PCM)
IF THIS CONDITION EXISTS, THE TRANSMISSION MAY NOT GO INTO REVERSE OR WHEN THE DRIVER PUSHES THE SHIFT LEVER IN THE REVERSE “R” POSITION AND THE VEHICLE’S TRANSMISSION DOES GO IN REVERSE, THE “R” MAY NOT ILLUMINATE ON THE DASHBOARD OF THE F-150, EXPEDITION, OR NAVIGATOR MODELS AND/OR THE BACKUP LAMP ON THE REAR OF THE F-150, EXPEDITION, NAVIGATOR, OR MUSTANG VEHICLES MAY NOT ILLUMINATE. THESE CONDITIONS INCREASE THE RISK OF A CRASH OR A PEDESTRIAN BEING STRUCK DUE TO THE VEHICLE’S NOT SIGNALING IT IS IN REVERSE.
Campaign Number: 12V190000
Manufacture: FORD MOTOR COMPANY
Components: POWER TRAIN:AUTOMATIC TRANSMISSION:CONTROL MODULE (TCM, PCM)
Summary

FORD IS RECALLING CERTAIN MODEL YEAR 2011-2012 FORD F-150, 2012 EXPEDITION AND LINCOLN NAVIGATOR, AND 2012-2013 MUSTANG VEHICLES, FOR FAILING TO COMPLY WITH THE REQUIREMENTS OF FEDERAL MOTOR VEHICLE SAFETY STANDARD NOS. 102, "TRANSMISSION SHIFT LEVER SEQUENCE, STARTER INTERLOCK, AND TRANSMISSION BRAKING EFFECT" AND 108 “LAMPS, REFLECTIVE DEVICES AND ASSOCIATED EQUIPMENT.” THESE VEHICLES MAY HAVE A TRANSMISSION RANGE SENSOR (TRS) THAT WAS CALIBRATED OUT OF SPECIFICATION FOR REVERSE GEAR.

Notes

FORD'S RECALL CAMPAIGN NUMBER IS 12C23. CUSTOMERS MAY CONTACT THE NATIONAL HIGHWAY TRAFFIC SAFETY ADMINISTRATION'S VEHICLE SAFETY HOTLINE AT 1-888-327-4236 (TTY: 1-800-424-9153); OR GO TO HTTP://WWW.SAFERCAR.GOV.

28/05/2015
CAMPAIGN NUMBER: 15V319000
AIR BAGS:FRONTAL:DRIVER SIDE:INFLATOR MODULE
In the event of a crash necessitating deployment of the driver's frontal air bag, the inflator could rupture with metal fragments striking the driver or other occupants resulting in serious injury or death.
Campaign Number: 15V319000
Manufacture: Ford Motor Company
Components: AIR BAGS:FRONTAL:DRIVER SIDE:INFLATOR MODULE
Summary

Ford Motor Company (Ford) is recalling certain model year 2005-2014 Mustang vehicles manufactured April 6, 2004, to June 21, 2014, and 2005-2006 GT vehicles manufactured February 20, 2004, to September 22, 2006. The affected vehicles are equipped with a dual-stage driver frontal air bag that may be susceptible to moisture intrusion which, over time, could cause the inflator to rupture.

Notes

Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.

11/01/2018
CAMPAIGN NUMBER: 18V046000
AIR BAGS:FRONTAL:PASSENGER SIDE:INFLATOR MODULE
An inflator explosion may result in sharp metal fragments striking the driver or other occupants resulting in serious injury or death.
Campaign Number: 18V046000
Manufacture: Ford Motor Company
Components: AIR BAGS:FRONTAL:PASSENGER SIDE:INFLATOR MODULE
Summary

Ford Motor Company (Ford) is recalling certain 2013 Ford Mustang vehicles sold, or ever registered in the states of Alabama, California, Florida, Georgia, Hawaii, Louisiana, Mississippi, South Carolina, Texas, Puerto Rico, American Samoa, Guam, the Northern Mariana Islands (Saipan), and the U.S. Virgin Islands or "Zone A." Additionally, Ford is recalling certain 2010 Ford Edge, Fusion, Mustang and Ranger, Lincoln MKX and Zephyr/MKZ, and Mercury Milan vehicles ever registered in the states of Arizona, Arkansas, Delaware, District of Columbia, Illinois, Indiana, Kansas, Kentucky, Maryland, Missouri, Nebraska, Nevada, New Jersey, New Mexico, North Carolina, Ohio, Oklahoma, Pennsylvania, Tennessee, Virginia, and West Virginia or "Zone B." Ford is also recalling certain 2009 Ford Edge, Fusion, Mustang and Ranger, Lincoln MKX and Zephyr/MKZ, and Mercury Milan vehicles ever registered in the states of Alaska, Colorado, Connecticut, Idaho, Iowa, Maine, Massachusetts, Michigan, Minnesota, Montana, New Hampshire, New York, North Dakota, Oregon, Rhode Island, South Dakota, Utah, Vermont, Washington, Wisconsin, and Wyoming or "Zone C." These vehicles are equipped with air bag inflators assembled as part of the passenger frontal air bag modules, used as original equipment or replacement equipment (such as after a vehicle crash necessitating replacement of the original air bags), that may explode due to propellant degradation occurring after long-term exposure to high absolute humidity, temperature and temperature cycling.

Notes

Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.

07/01/2019
CAMPAIGN NUMBER: 19V001000
AIR BAGS:FRONTAL:PASSENGER SIDE:INFLATOR MODULE
An inflator explosion may result in sharp metal fragments striking the driver or other occupants resulting in serious injury or death.
Campaign Number: 19V001000
Manufacture: Ford Motor Company
Components: AIR BAGS:FRONTAL:PASSENGER SIDE:INFLATOR MODULE
Summary

Ford Motor Company (Ford) is recalling certain 2014 Ford Mustang vehicles sold, or ever registered, in the states of Alabama, California, Florida, Georgia, Hawaii, Louisiana, Mississippi, South Carolina, Texas, Puerto Rico, American Samoa, Guam, the Northern Mariana Islands (Saipan), and the U.S. Virgin Islands or "Zone A." Additionally, Ford is recalling certain 2011 Ford Ranger and Mercury Milan vehicles, 2011-2012 Ford Fusion and Lincoln Zephyr/MKZ vehicles and 2011-2014 Ford Mustang vehicles sold, or ever registered, in the states of Arizona, Arkansas, Delaware, District of Columbia, Illinois, Indiana, Kansas, Kentucky, Maryland, Missouri, Nebraska, Nevada, New Jersey, New Mexico, North Carolina, Ohio, Oklahoma, Pennsylvania, Tennessee, Virginia, and West Virginia or "Zone B." Ford is also recalling certain 2010 Ford Edge and Lincoln MKX vehicles, 2010-2011 Ford Ranger and Mercury Milan vehicles, 2010-2012 Ford Fusion and Lincoln Zephyr/MKZ vehicles, and 2010-2014 Ford Mustang vehicles sold, or ever registered, in the states of AK, CO, CT, ID, IA, ME, MA, MI, MN, MT, NH, NY, ND, OR, RI, SD, UT, VT, WA, WI, and WY or "Zone C." These vehicles are equipped with air bag inflators assembled as part of the passenger frontal air bag modules, used as original equipment or replacement equipment (such as after a vehicle crash necessitating replacement of the original air bags), that may explode due to propellant degradation occurring after long-term exposure to high absolute humidity, temperature and temperature cycling.

Notes

Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.

16/02/2021
CAMPAIGN NUMBER: 21E013000
AIR BAGS:FRONTAL:PASSENGER SIDE:INFLATOR MODULE
In the event of a crash necessitating deployment of the frontal air bag, an inflator explosion may result in sharp metal fragments striking the driver or other occupants resulting in serious injury or death.
Campaign Number: 21E013000
Manufacture: Ford Motor Company
Components: AIR BAGS:FRONTAL:PASSENGER SIDE:INFLATOR MODULE
Summary

Ford Motor Company (Ford) is recalling certain air bag inflator and/or module replacement service parts that may have been used as part of a collision repair. The parts include certain driver-side air bag inflators and/or modules, designed to fit 2005-2014 Ford Mustang and Mustang GT500. It also includes certain passenger-side air bag inflators and/or modules designed to fit 2005-2014 Ford Mustang, 2010-2012 Lincoln MKZ, 2010-2012 Ford Fusion, 2010-2011 Mercury Milan, 2007-2011 Ford Ranger, and 2007-2010 Lincoln MKX vehicles. Please see Ford's recall report for the specific part numbers. These parts may explode due to propellant degradation occurring after long-term exposure to high absolute humidity, temperature and temperature cycling.

Notes

Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.

16/02/2021
CAMPAIGN NUMBER: 21V081000
AIR BAGS:FRONTAL
In the event of a crash necessitating deployment of the frontal air bag, an inflator explosion may result in sharp metal fragments striking the driver or other occupants resulting in serious injury or death.
Campaign Number: 21V081000
Manufacture: Ford Motor Company
Components: AIR BAGS:FRONTAL
Summary

Ford Motor Company (Ford) is recalling certain 2005-2014 Mustang, 2004-2011 Ranger, 2009-2011 Mercury Milan, 2006 Ford GT, 2008-2012 Fusion, 2007-2010 Edge and Lincoln MKX, and 2009-2010 Lincoln MKZ vehicles. These vehicles may be equipped with a driver or passenger frontal air bag inflator used as a replacement service part, that may explode due to propellant degradation occurring after long-term exposure to high absolute humidity, temperature and temperature cycling.

Notes

Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.

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