EN

2013 Ford Taurus 4 DR AWD

9
Recalls
435
Complaints
Overall rating

Safety Ratings.

NHTSA’s 5-Star Safety Ratings help consumers compare vehicle safety when searching for a car. More stars mean safer cars.

Frontal Crash
Side Crash
Rollover
Overall Front Star Rating

Combines Driver and Passenger star ratings into a single frontal rating. The frontal barrier test simulates a head-on collision between two similar vehicles, each moving at 35 mph.

Front Driver Side
Front Passenger Side
Overall Side Star Rating

Combines Side Barrier and Side Pole Star Ratings into a single side rating.

Driver
Passenger
Overall Side Pole Star Rating

Combines Side Barrier and Side Pole Star Ratings into a single side rating.

Rollover Star Rating

The Rollover Resistance test measures the risk of rollover in a single-vehicle, loss-of-control scenario.

Rollover Risk: 11.3%

Complaints
Recalls

435 Complaints

for 2013 FORD TAURUS
10/07/2021
Components: STEERING,ELECTRICAL SYSTEM
Incident Date: 09/26/2021
Crash: No
Fire: No
Vehicle Identification Number: 1FAHP2E87DG******
Summary

On 9/26/21, I was driving my 2013 Ford Taurus on the highway, when suddenly lost power steering. Two error messages immediately appeared on the dashboard: "Service Advancetrac" and "Power Steering Fault". I managed to pull the car over safely, however this was an extremely dangerous situation that could have led to an accident. The car was brought to Watertown Ford, 26 Seyon Street, Waltham MA, 02453. The Ford technician confirmed that multiple diagnostic codes were present (related to the steering rack and PCSM - power steering control module), and indicated that the power steering rack needed to be replaced at a cost of $2,700. Upon further research, I noticed that Ford opened a recall program for 2013 Ford Taurus models pertaining to this exact issue. I called Ford, but was informed that my VIN number was not included in the recall, and did not receive an explanation why. Ford's number for this recall is 15S18. NHTSA Campiagn Number is 15V605000. I'm shocked that this was not covered under Ford's recall program, and that I was forced to pay $2,700 in order to have a completely new power steering rack installed. I'm quite fearful that this will occur again in the future. I have attached the invoice from Watertown Ford for reference.

10/07/2021
Components: STEERING
Incident Date: 10/07/2019
Crash: No
Fire: No
Vehicle Identification Number: 1FAHP2E91DG******
Summary

The contact owns a 2013 Ford Taurus. The contact stated that she started the vehicle and the steering wheel was locked. The power steering assists warning light is illuminated. The vehicle was towed to an independent mechanic but was not diagnosed since the power steering was working properly while the vehicle was at the independent mechanic. The contact stated the failure reoccurred upon starting the vehicle. The contact stated with assistance, she was able to forcefully steer the vehicle while driving to the dealer. The vehicle was diagnosed, and the contact was informed that the steering gear needed to be replaced. The vehicle was repaired. The contact referenced NHTSA Campaign Number: 15V340000 (Steering). The manufacturer was not notified of the failure. The approximate failure mileage was 85,000.

10/06/2021
Components: STEERING
Incident Date: 09/17/2021
Crash: No
Fire: No
Vehicle Identification Number: 1fahp2e80dg******
Summary

The contact owns a 2013 Ford Taurus. The contact stated that while his son was driving at highway speeds, the power assists fault warning light illuminated the instrument panel as the power steering assist failed to operate. His son initially pulled to the side of the road and had to use excessive force to reach his destination. Upon investigation, the contact discovered NHTSA Campaign Number: 15V340000 (Steering) which he linked to the failure. The dealer was notified of the failure and an appointment was scheduled. The manufacturer was notified of the failure and informed him that his vehicle was not included in the recall. The vehicle was not repaired. The failure mileage was unknown.

10/06/2021
Components: STEERING
Incident Date: 08/01/2021
Crash: No
Fire: No
Vehicle Identification Number: 1fahp2d81dg******
Summary

The contact owns a 2013 Ford Taurus. The contact stated that while driving at various speeds, the power steering failed to operate as needed with the power steering assist fault message on the instrument panel. The contact stated that initially, the power steering assist would return upon restart; however, recently, the failure persisted despite the restart. The contact then had the vehicle towed to an independent mechanic who found an error code for the power steering. The mechanic then called the manufacturer who informed him that her vehicle was not included in NHTSA Campaign Number: 15V340000 (Steering). The mechanic then referred her to NHTSA for assistance. The vehicle was not repaired. The failure mileage was approximately 112,000.

10/06/2021
Components: STEERING
Incident Date: 10/01/2021
Crash: No
Fire: No
Vehicle Identification Number: 1fahp2e8xdg******
Summary

In my 2013 Ford Taurus (Mfd 02/2012) I experienced loss of power steering while pulling out of Costco and I went to a parking spot and tried to rotate the steering in the stationary car to check what happened. After rotating the steering wheel a couple of times the power steering came back but now there is a clicking sound while rotating the steering on both sides. I researched online for recalls and found Recall No. 15S18 for this issue. I am the 2nd owner of this vehicle since 2016 and I had the vehicle checked for the recall when I had purchased it. At that time no error code was found. Since my vehicle was checked once the recall does not show up for my Vin number but now I have the actual issue. I contacted Ford on Facebook (since their chat does not work) and they told me to contact the dealer. I contacted the Ford Dealer (Frontier Ford) and the customer service told me someone will contact me . I waited one day and checked back with them and they told me that they need to check if they have the part for the Recall. It has been another day but no one contacted me. I contacted another dealer (Sunnyvale Ford) and their customer service looked up my Vin number and told me that no un repaired recalls for my vehicle. The recall does not show up because it was there when I bought the car in 2016 and I had them check it but at that time there was nothing found. If you google online or check on YouTube there are a lot of people having this issue. One Video on YouTube made by an engineer shows the problem existed since 2011 and that it is due to heating and that Ford was always aware of the issue. Link to the video: https://www.youtube.com/watch?v=szHMXwcp9fo&authuser=0 I hope someone can step in and have Ford fix this Recall issue

09/21/2021
Components: STEERING
Incident Date: 09/01/2021
Crash: No
Fire: No
Vehicle Identification Number: 1fahp2e80dg******
Summary

The contact owns a 2013 Ford Taurus. The contact stated that while driving at 65 MPH, the power steering failed, and the steering wheel was stiff and would not turn. The vehicle was towed to an independent mechanic and diagnosed as an electric power steering failure. The vehicle was not repaired. The manufacturer was made aware of the failure but informed the contact that the VIN was included in a recall. The contact related the failure to NHTSA Campaign Number: 15V340000 (Steering). The failure mileage was approximately 177,000.

09/16/2021
Components: STEERING
Incident Date: 07/08/2021
Crash: Yes
Fire: No
Vehicle Identification Number: 1FAHP2E85DG******
Summary

Good afternoon, I am writing this regarding an issue to the power steering. This issue is an ongoing danger to myself and drivers around me. The steering locks up an the wheel becomes very still and hard to turn. This issue has been determined by a local dealership. There have been no warning lamps to signal the issue which makes it more dangerous due to no warning prior to when the issue started. After doing some research, I have found that similar vehicles to mine have a recall. The same vehicles (2013 taurus) manufactured in Chicago between September 7, 2010- February 28, 2012 have the same failed components as mine except they are recalled and mine is not.

09/03/2021
Components: STEERING
Incident Date: 08/20/2021
Crash: No
Fire: No
Vehicle Identification Number: 1FAHP2E85DG******
Summary

We bought the car in August 2015 from a bank. After we got it home a "power steering assist fail" light came on. We took it to the local Ford dealer back then and since the light comes on randomly, they could not get a report to show. I told them that there was a loss of power steering assist recall in June of 2015, but since my VIN was not one of the recalls they refused to do recall work. The power steering assist continues to give us trouble and when I called Ford customer service last week, they said since my VIN was not on the recall list, I would have to pay for the $1800.00 for repairs myself. Last week the power assist failed while pulling into a parking spot and I almost hit another car because I could not turn my wheel. My transmission tech ran the vehicle system report yesterday 9-2-21 and we got the error, even though Ford said they could not see it. It is recall 15V340000. I assume that Ford failed to get our VIN in the recall list and we are just trying to get the manufactured defect repair completed that is not out of our pocket. How can we go about this?

08/23/2021
Components: POWER TRAIN
Incident Date: 08/21/2021
Crash: No
Fire: No
Vehicle Identification Number: 1FAHP2E84DG******
Summary

While traveling down the highway and without warning, we lost the ability to accelerate. We had to coast over to the shoulder of the road and there was no response when pressing the gas pedal. The vehicle then began to sputter and the check engine light came on. We restarted the vehicle and the check engine light was off, and the car responded when the gas was pressed. Later on I was turning through an intersection and again the engine stopped responding. I coasted very slowly through the intersection, turned on the hazard lights and sat slightly off the road. I restarted the car several times and this time the check engine light stayed on. I checked the code and it showed "Throttle Actuator Control (TAC) system, actuator stuck open". I looked on the internet and saw that many of the 2009-13 Ford Escape owners had experienced these symptoms as well. This seems more like just a Ford problem and should be fixed by the manufacturer. Our car is a 2013 V6 Ford Taurus SEL, that has 60,000 miles on it. This so-called Limp-Mode that Ford has in place is dangerous. The engine should not completely stop responding to the pedal!

08/12/2021
Components: UNKNOWN OR OTHER
Incident Date: 08/09/2021
Crash: No
Fire: No
Vehicle Identification Number: 1fahp2f82dg******
Summary

I purchased my car from a Ford dealership in 12/2020. As of 08/09/2021 my car lost power steering while driving. The power steering system failed and a warning for “Power assist fault” came on my dash. Upon trying to order and fix the part, the scan told me that my PCSM (electronic power steering) was at fault, they notified me that my car was under recall for that issue. I saw online that it is for affected vehicles 2011-2013 Ford Taurus, all engines, that experience a loss of power steering, under NHTSA campaign number 15V-340-000. I called my dealership and they said my VIN did not match the recall despite it being the exact same year, car, and issue as the affected recall. I am having the EXACT same issues as listed under the recall. This seriously affected my safety as I experienced TOTAL loss of steering suddenly, which worsens with slower speeds making it almost impossible to steer the car at all. I am lucky enough to have been in a situation where I was not harmed due to it.

07/25/2021
Components: STEERING
Incident Date: 07/25/2021
Crash: No
Fire: No
Vehicle Identification Number: 1fahp2mt4dg******
Summary

The steering assist on my Ford Taurus sho police interceptor has failed. It has not been active for a while now. I have continued to drive the vehicle under these conditions despite the inconvenience it causes me. I am almost 45 years old. The wear this puts on my body, it's a shame. I fractured an elbow in an unrelated incident a couple years before I purchased this vehicle. It required a complete replacement with an implant. The pushing and pulling I've put on this has shortened the life of the implant. That I am with no doubt. But when this is your means to work, you have no choice but to adapt. Two months ago, I chose another vehicle to drive rather than to repair this one and "hope" for a recall. The problem my car has is identical to those recalled. The pictures I have added shows no doubt of that. I will not pay a cent to any dealership that represents a company that has chosen negligence over safety. It's hard to believe that manufacturers are given a choice in situations like this. A vehicle for the foundation that provides the public with safety and well being at that. I hope whoever reads this is able to take something away from it. Hopefully, it will push somebody in a different direction when time comes to purchase a new car that they're loved ones will be riding in. Maybe if a number of people have had enough of manufacturer's trying to compensate their losses by picking and choosing which cars to fix while making the average Joe pay out of pocket five times the actual cost of the repair, group together and push back against this dishonest entity.. a single voice, can be heard by a group of people that are able to do the right thing. For the people. By the people.

07/19/2021
Components: STEERING
Incident Date: 07/05/2021
Crash: No
Fire: No
Vehicle Identification Number: 1fahp2e87dg******
Summary

Power steering (electrical system for this car) does not work on startup. Takes about 5 seconds to activate. Havenot experienced this on the road (yet). Check of outstanding recall repairs when entering VIN # in your webpage, shows no outstanding repairs. Howevver, I bought this vehicle with 0 miles and havenot had this repair done (I never got a recall notice). this malfunction has happened reeatedly in the last 3 weeks.

07/12/2021
Components: FUEL SYSTEM, GASOLINE
Incident Date: 07/12/2021
Crash: No
Fire: No
Vehicle Identification Number: 1FAHP2F89DG******
Summary

The contact owns a 2013 Ford Taurus. The contact stated that the check engine warning lights was illuminated. The vehicle was diagnosed but not yet repaired. Upon investigation, the contact associated the failure with NHTSA Campaign Number: 15V812000 (Fuel System, Gasoline) however, the vin was not included. The manufacturer was not informed of the failure. The failure mileage was approximately 177,000.

07/08/2021
Components: FUEL SYSTEM, GASOLINE
Incident Date: 10/30/2020
Crash: No
Fire: No
Vehicle Identification Number: 1fahp2e80dg******
Summary

The contact owns a 2013 Ford Taurus. The contact stated that they attempted to start the vehicle after the vehicle had been parked however, the vehicle failed to start-up. The vehicle revved for 10-15 seconds but failed to start. During the failure, the key ceased in the ignition until the engine stopped revving. The contact was then able to remove the key from the ignition. The contact stated the failure recurred twice. The vehicle was towed to a certified mechanic who diagnosed that the fuel pump failed and needed to be replaced. The contact then had the vehicle towed to the dealer who confirmed the failure. The vehicle was not repaired. The manufacturer was made aware of the failure. The failure mileage was 85,251.

07/04/2021
Components: STEERING
Incident Date: 07/03/2021
Crash: No
Fire: No
Vehicle Identification Number: 1FAHP2E83DG******
Summary

The steering suddenly became difficult to operate at 70 MPH. I stopped and turned the car off then turned it back on. Two warnings appeared on my dash, "Service Power Steering Now" & "Service AdvanceTrac." The turn signals also stopped working at this point. This vehicle is available for inspection. The component has not been inspected or taken to the local dealer. There were no symptoms prior to the failure

07/02/2021
Components: STEERING
Incident Date: 07/01/2021
Crash: No
Fire: No
Vehicle Identification Number: 1fahp2e86dg******
Summary

The contact owns a 2013 Ford Taurus. The contact stated while driving at an undisclosed speed, while making a U-turn, the power steering assist warning light illuminated and the vehicle lost power steering functionality. The contact continued driving to the residence with manual steering. The vehicle was not diagnosed nor repaired. The manufacturer was not made aware of the failure. The failure mileage was 112,514.

06/28/2021
Components: STEERING
Incident Date: 06/24/2021
Crash: No
Fire: No
Vehicle Identification Number: 1FAHP2E83DG******
Summary

The contact owns a 2013 Ford Taurus. The contact stated while driving 40 mph, the power steering failed to operate as designed and the vehicle became difficult to steer. The contact stated that the power steering assist warning light was illuminated. The vehicle was not taken to a local dealer nor an independent mechanic to be diagnosed. The vehicle was not repaired. The contact was relating the failure to NHTSA campaign number: 15V340000 (Steering). The manufacturer was not informed of the failure. The failure mileage was approximately 200,000.

06/22/2021
Components: STEERING
Incident Date: 06/19/2021
Crash: No
Fire: No
Vehicle Identification Number: 1FAHP2F81DG******
Summary

The power steering system in my 2013 Ford Taurus has failed. I took it to the shop and they informed me of multiple recalls on this make and model for the power steering, but it doesn't appear as though my personal VIN was recalled. Am I still eligible for a recall repair?

06/17/2021
Components: STEERING
Incident Date: 04/01/2021
Crash: No
Fire: No
Vehicle Identification Number: 1FAHP2D84DG******
Summary

The contact owns a 2013 Ford Taurus. The contact stated while driving 30 mph, the steering wheel became difficult to turn causing the vehicle to run into a ditch. The contact stated there was no warning light illuminated. The contact sustained no injuries. The contact stated that since the failure occurred, the air conditioning failed to function properly and only blows out hot air. The vehicle was not diagnosed nor repaired. A dealer was not contacted. Upon investigation, the contact associated the failure with NHTSA Campaign Number: 15V340000 (Steering) however, the Vin was not included. The manufacturer was informed of the failure. The failure mileage was approximately 97,000.

05/10/2021
Components: STEERING,ELECTRICAL SYSTEM
Incident Date: 05/10/2021
Crash: No
Fire: No
Vehicle Identification Number: 1FAHP2E82DG******
Summary

MY POWER STEERING WENT OUT. IT SAID POWER STEERING ASSIST FAULT. AND I COULD NOT TURN MY WHEEL. FORTUNATELY I WAS PARKED. I JUST COULD NOT TURN THE WHEEL TO MOVE. I TURNED THE CAR OFF AND BACK ON AGAIN AND THE WARNING WENT AWAY AND I COULD MOVE THE WHEEL AGAIN. WORRIED IT WILL HAPPEN AGAIN WHILE IN MOTION.

05/07/2021
Components: UNKNOWN OR OTHER
Incident Date: 05/07/2021
Crash: No
Fire: No
Vehicle Identification Number: 1FAHP2M84DG******
Summary

THE DEALER HAS COMPLETED ALL THE RECALLS DUE TO DATE ON THE VEHICLE, BUT IS UNABLE TO REPORT THEM SO THE VEHICLE IS STILL LISTED ON NHTSA.GOV AS HAVING 1 INCOMPLETE RECALL. THE DEALER IS UNABLE TO PROVIDE ANY INFORMATION ON THE ISSUE, PROMISING THAT THE CASE WILL BE REVIEWED BY INTERNAL TEAM, THE MANUFACTURER IS UNABLE TO PROVIDE ANY INFORMATION AS WELL, STATING THAT THE ALL THE RECALLS HAVE BEEN COMPLETED, THE DEALERSHIP GOT PAID, BUT 1 RECALL REMAINS LISTED ON NHTSA.GOV .I CANNOT USE THE VEHICLE AS INTENDED AS 1 STILL ACTIVE RECALL PROHIBITS ME FROM DOING SO. IS THERE ANYTHING WHAT CAN BE DONE TO UPDATE THE RECALLS OR MAKE THE DEALER TO COMPLETE AND RECORD THEM PROPERLY?

04/30/2021
Components: FUEL/PROPULSION SYSTEM
Incident Date: 04/25/2021
Crash: No
Fire: Yes
Vehicle Identification Number: 1FAHP2M89DG******
Summary

VEHICLE WAS IN MOTION ON ROADWAY WHEN UNEXPECTEDLY COMBUSTED FROM THE REAR PASSENGER AREA WHERE THE FUEL TANK AND PUMP IS LOCATED, THE ENTIRE CAR WAS BURNED AND CAUSED A TOTAL LOSS.*DT

04/10/2021
Components: ENGINE,FUEL/PROPULSION SYSTEM
Incident Date: 03/29/2021
Crash: No
Fire: No
Vehicle Identification Number: 1FAHP2F99DG******
Summary

ENGINE STALLING RUNNING AT 10 MILES A HOUR. IS THERE A RECALL NUMBER 20504?

04/08/2021
Components: STEERING
Incident Date: 02/12/2021
Crash: No
Fire: No
Vehicle Identification Number: 1FAHP2F88DG******
Summary

SINCE SECOND YEAR WHEN I BROUGHT THE VEHICLE, SOME TIMES I TUNED OFF, THEN FAILS TO STARS, THEREAFTER FEW HOURS TURNED ON, AND STEERING LOSS OF POWER AND IMPOSSIBLE TO TURN, SUDDENLY TURNED OFF AND ON, THE CAR AND PROBLEM SOLVE (4 TIMES) THRU THE YEARS, AND ONE TIME WHEN I WAS DRIVING CODE POPS UP SAYING POWER ASSIST FAULT, THEN DISAPPEAR. APPROXIMATELY 2 MONTHS AGO, I ARRIVED AT ONE LOCATION NEAR BY LINCOLN FORD OF SANTA MONICA, MY SON, TURNED OFF THE VEHICLE AND DID NOT TURNED ON, THE VEHICLE OVERNIGHT AT THAT LOCATION, NEXT FOLLOWING DAY WE TURNED IN THE DEALER ABOVE NOTED. AFTER FEW DAYS THEY SAID THIS SERIAL NUMBER IS NOT COVER BY THE RECALL, ONLY FEW OTHER SAME, YEAR AND SAME MODEL BUT NOT THIS ONE IS COVER BY THE RECALL, OF THE POWER STEERING SENSOR. THEY WERE UNABLE TO LOAD THE CODES OF THE VEHICLE, SAID THEY NEED TO LOAD THE COMPUTER DATA. NOW AFTER 2 MONTHS THAT MY CAR IS SITTING IN THE DRIVEWAY, I WILL TUNED IN THEODORE ROBINSON DEALER IN THE CITY OF COSTA MESA 04/13/2021. PLEASE INCLUDE THIS IN THE RECALL, SAME YEAR, SAME MODEL, SAME SENSOR VEHICLES ARE INCLUDED. WHAT IS THE DIFFERENCE? IF THEY ARE THE SAME COMPONENTS. WHY SOME VEHICLES WITH THE EXACTLY SAME COMPONENTS ARE COVERED BY THE RECALL AND OTHERS NOT????????????? PLEASE THIS IS AN EXPENSE REPAIR, WHY WE HAVE TO PAID FOR A MALFUNCTIONING PART THAT CAUSE US LOST OF OUR TIME,, MONEY AND ON TOP WE HAVE TO PAY??

03/15/2021
Components: STEERING,SUSPENSION,POWER TRAIN
Incident Date: 03/01/2021
Crash: No
Fire: No
Vehicle Identification Number: 1FAHP2F83DG******
Summary

15V340000 14V393000 20V072000 15V812000 16V621000 13V270000 15V040000 13V227000

03/15/2021
Components: STEERING
Incident Date: 03/13/2021
Crash: No
Fire: No
Vehicle Identification Number: 1FAHP2F86DG******
Summary

POWER STEERING WENT OUT COMPLETELY WITHOUT WARNING. VERY DANGEROUS OTHERS HAVE THE SAME ISSUE. IT SEEMS TO BE DUE TO HEAT CAUSING ELECTRIC ASSIST STEERING TO FAIL. FORD DESIGN THE ELECTRIC ASSIST MOTOR TO SIT DIRECTLY BEHIND THE CATALYTIC CONVERTER.

03/10/2021
Components: STEERING
Incident Date: 03/09/2021
Crash: No
Fire: No
Vehicle Identification Number: 1FAHP2F81DG******
Summary

TL* THE CONTACT OWNS A 2013 FORD TAURUS. THE CONTACT STATED THE POWER STEERING WARNING LIGHT ILLUMINATED INTERMITTENTLY PRIOR TO THE VEHICLE LOSING POWER STEERING FUNCTIONALITY. THE CONTACT STATED THAT HE WOULD RESTART THE VEHICLE WHENEVER THE POWER STEERING WARNING LIGHT WAS ILLUMINATED. THE CONTACT STATED THAT HE WAITED APPROXIMATELY 5 MINUTES AS INSTRUCTED IN THE OWNERS MANUAL BEFORE THE VEHICLE REGAINED POWER STEERING FUNCTIONALITY. THE CONTACT STATED THAT SHORTLY AFTERWARDS THE FAILURE RECURRED. THE CONTACT REPEATED THE ACTIONS AS BEFORE AND REGAINED POWER STEERING WHILE DRIVING HOME. BILL BRANDT FORD (8100 BRENTWOOD BLVD, BRENTWOOD, CA 94513, (925) 634-3551) WAS CONTACTED AND INFORMED OF THE FAILURE. THE CONTACT WAS INFORMED THAT THE FAILURE WAS RELATED TO NHTSA CAMPAIGN NUMBER: 15V340000 (STEERING) HOWEVER, THE VIN WAS NOT INCLUDED. THE VEHICLE HAD NOT BEEN REPAIRED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE AND CONFIRMED THAT THE VIN WAS NOT INCLUDED. THE MANUFACTURER OPENED A CASE. THE APPROXIMATE FAILURE MILEAGE WAS 85,000.*DT*JB

03/02/2021
Components: SUSPENSION,ELECTRICAL SYSTEM,ENGINE
Incident Date: 04/15/2020
Crash: No
Fire: No
Vehicle Identification Number: 1FAHP2L86DG******
Summary

RIVERTOWN FORD HAS CLAIMED TO INSPECT THE REAR TOELINK AND COULD NOT HAVE CONSIDERING I'VE FELT THE REAR END TRAILING FROM TIME TO TIME AND NOTICED UPON INSPECTION DEPLOYED BY MYSELF VISUALLY THAT THE DRIVER SIDE TOELINK HAD BEEN CRACKING. WHEN I NOTIFIED FORD BY PHONE THE DEALERSHIP AT THAT TIME BRUSHED ME OFF WHEN I FINALLY TALKED THEM INTO AT LEAST DOING A MULTI POINT INSPECTION THAT I PAID FOR THEY CLAIMED THEY HADN'T NOTICED ANYTHING. THEY THEN AND SINCE THEN REFUSE TO EVEN LOOK AT THE SUSPENSION WITHOUT A 300$ FEE. (2 THE OTHER INSTANCE IS AFTER RECEIVING DAMAGE TO MY PASSENGER SIDE FENDER AND OBTAINING A "SHORT" IN MY BCM I STARTED TO GET IMMOBERLIZER MESSAGES. P161-2A INCORRECT MESSAGE FROM IMMOBILIZER. I DIAGNOSED THE ISSUE WITH MY LAPTOP AND OBD2 PASSTHRU DEVICE AND AFTER SEEING THE ISSUE WAS FROM PATS WHICH BY THE WAY ISN'T EVEN PRESENT IN THE 2013-19 FORD POLICE INTERCEPTOR SEDANS FORD AGAIN WANTED 400$ TO"DIAGNOSE" THE VEHICLE IN WHICH I HAD COMMUNICATED WITH THE SUPERVISOR TRYING TO CONFIRM MY FEAR OF PAYING THE AMOUNT WILL THEY BE ABLE TO AT LEAST REPAIR OR BE FURTHER ALONG.THEY INFORMED ME THAT THEY COULDN'T EVEN FIX OR PROGRAM THE ISSUE IF THIS IS THE CASE. AFTER THEY INSTRUCTED ME TO TOW IT THERE AND HAVING MY VEHICLE FOR APPROXIMATELY 2 WEEKS THEY AGAIN TRYING TO RECEIVE MORE MONEY AND CLAIMS OF PROBABLY NOT GOING TO BE ABLE TO FIX IT BY THE SERVICE TECH I REFUSED TO PAY FOR ANY RIDICULOUS CLAIMS OF NOT BEING ABLE TO PROGRAM THEIR OWN FORD I THEN HAD TO GET THE VEHICLE TOWED BACK TO MY HOUSE AND AFTER 2 MONTHS I STILL HAVE THE SAME MESSAGE AFTER PCM AND BCM REPLACEMENT (2 SEPARATE INSTANCES) DATES ARE FOR TOELINK ISSUE PATS IS A CURRENT ISSUE

02/25/2021
Components: SUSPENSION
Incident Date: 02/24/2021
Crash: No
Fire: No
Vehicle Identification Number: 1FAHP2F80DG******
Summary

TOOK CAR IN BECAUSE OF POOR HANDLING AND ACCESSOVE TIRE WARE FIND OUT TOE CONTROL LINK IS BAD AFTER CHECKING THERE'S BEEN A PROBLEM WITH THAT PART. I THINK THERE SHOULD BE A RECALL FOR SAFETY REASONS.

02/24/2021
Components: STEERING,ENGINE
Incident Date: 02/15/2021
Crash: No
Fire: No
Vehicle Identification Number: 1FAHP2F99DG******
Summary

ENGINE STALLS WHEN COMING TO A STOP OR SLOWING DOWN.

02/23/2021
Components: WHEELS
Incident Date: 02/23/2021
Crash: No
Fire: No
Vehicle Identification Number: 1FAHP2F88DG******
Summary

THE REAR SUSPENSION TOE LINK FAILED ON MY VEHICLE WHILE I WAS DRIVING IN CITY TRAFFIC, GOING STRAIGHT. I COULD ONLY GO 5 MPH TO THE NEAREST REPAIR SHOP AS THE REAR WHEEL WAS NEAR FALLING OFF. THERE ARE SEVERAL RECALLS FOR THIS IDENTICAL PART, BUT NOT MY SPECIFIC VIN.....EVEN THOUGH IT'S THE IDENTICAL PART UNDER OTHER RECALLS. SAFETY RECALL 20S04, 20S62, 19S17, TO NAME A FEW.

02/22/2021
Components: STEERING
Incident Date: 02/17/2021
Crash: No
Fire: No
Vehicle Identification Number: 1FAHP2E90DG******
Summary

EXPERIENCED LOSS OF STEERING/STEERING WHEEL FROZE UP AND COULD NOT BE TURNED; INITIALLY OCCURRED AT HOME IN DRIVEWAY WHEN STATIONARY OVERNIGHT BUT GETTING MORE FREQUENT AND PROGRESSIVELY WORSE. THERE IS A SAFETY RECALL (15S18, SUPPLEMENTS #1, #2 AND #3) AND A FORD PROGRAM (15N01) IN PLACE REGARDING THIS ISSUE BUT MY VEHICLE WAS MANUFACTURED 11/2012 AND FORD SAYS IT IS NOT COVERED BY THIS RECALL ALTHOUGH THE PROBLEM IS THE SAME. I CALLED 2 DEALERS AND DID A CHAT WITH FORD BUT WAS STILL TOLD "NO". SO I NOW HAVE TO MAKE A HIGH DOLLAR REPAIR ON A COMPONENT THAT SHOULD BE COVERED. SENDING LETTER TO PRESIDENT OF FORD MOTOR COMPANY TO COMPLAIN AS WELL. THIS IS A SERIOUS SAFETY ISSUE AND FORD NEEDS TO WIDEN THE DATES COVERED FOR THE RECALL AND REIMBURSE ME FOR THE EXPENSE THEY SHOULD HAVE COVERED INITIALLY.

02/22/2021
Components: STEERING
Incident Date: 02/22/2021
Crash: No
Fire: No
Vehicle Identification Number: 1FAHP2F89DG******
Summary

POWER STEERING INTERMITTENTLY GOES OUT WHILE DRIVING MAKING THE STEERING IMPOSSIBLE TO TURN. WHEN THE LOSS OF POWER STEERING HAPPENS A CODE POPS UP SAYING 'POWER STEERING ASSIST FAULT '

02/19/2021
Components: AIR BAGS,SEAT BELTS,FUEL/PROPULSION SYSTEM
Incident Date: 10/09/2020
Crash: No
Fire: No
Vehicle Identification Number: 1FAHP2F89DG******
Summary

I HAD PROBLEMS WITH MY FUEL INJECTION FOR ALMOST 2 YEARS LOOKED IT UP AND EVEN TOOK IT TO 3 DEALERSHIPS AND A FULL SERVICES PLACE ALL SAYING THE SAME THING. SO I LOOKED IT UP AND THERE WAS A RECALL FOR IT AND SEATBELTS AND AIRBAGS BUT MY VIN# WASN'T ON THE LIST. EVERYONE I KNOW WHO GOT A CAR LIKE MINES HAD THE RECALL AND WAS FIXED. I AM NOW PAYING OUT OF POCKET FOR THE AIRBAGS AND MY RADIO AND BACK CAM NOW IS ACTING CRAZY SHOW UPSIDE DOWN AND THE RADIO KEEP GOING OUT. I NEED SOME HELP CAN'T AFFORD ALL THESE ISSUES WITH MY CAR WHEN THEY ARE ON YOUR RECALL LIST .PLEASE IF YOU CAN RE-EVALUATE MY NUMBER THE BACK CAM ACTS UP WHEN BACKING UP EVERYTHING IS UPSIDE DOWN. THE FUEL INJECTION HAVE PROBLEMS WHEN STARTING AND WHILE DRIVING IT WILL SLOW DOWN THEN CAUGHT UP AND SPEED UP. THE AIRBAGS RECENTLY CAME OUT GETTING IT FIX BY A BODY SHOP AND PAYING OUT OF POCKET TO KEEP MY INSURANCE FROM TOTALING IT OUT. THE SEAT BELTS KEEP LOCKING UP AT TIMES. LOVE MY CAR PLEASE HELP IF POSSIBLE

02/14/2021
Components: SERVICE BRAKES
Incident Date: 01/22/2021
Crash: Yes
Fire: No
Vehicle Identification Number: 1FAHP2F80DG******
Summary

WAS INVOLVED IN A ACCIDENT ANTI LOCK BRAKES DID NOT ENGAGE PRIOR TO ACCIDENT AS THE TIRES LOCKED UP WHEN PRESSING ON THE BRAKES RESULTING IN THE ACCIDENT . THE ACCIDENT HAPPENED ON A INTERSTATE HIGHWAY WHILE IN MOTION

02/03/2021
Components: STEERING
Incident Date: 07/31/2020
Crash: No
Fire: No
Vehicle Identification Number: 1FAHP2E85DH******
Summary

THE POWER STEERING HAS STOPPED WORKING MAKING IT DIFFICULT TO MANEUVER THE STEERING WHEEL. THERE IS AN ERROR MESSAGE THAT DAY POWER ASSIST FAULT. THERE IS A RECALL ON 2013 MODEL FORD TAURUS OVER 300,000 FOR THIS REASON BUT MY VIN NUMBER IS NOT LISTED.

02/01/2021
Components: ELECTRICAL SYSTEM,UNKNOWN OR OTHER
Incident Date: 01/24/2021
Crash: No
Fire: No
Vehicle Identification Number: 1FAHP2H8XDG******
Summary

I NOTICED ON THE FORD PASS APP THAT THERE WAS A WARRANTY EXTENSION FOR THE APIM ON THE SYNC SYSTEM. THEY (FORD) EXPLAINED TO ME THAT THE NOTIFICATION WAS SENT TO A PREVIOUS OWNER AND NOT ME (I HAVE OWNED THE CAR SINCE 2016). THEY NOW SAY THIS EXTENSION IS EXPIRED AND THE COST WOULD HAVE TO BE MY RESPONSIBILITY.

01/27/2021
Components: SUSPENSION
Incident Date: 08/17/2020
Crash: No
Fire: No
Vehicle Identification Number: 1FAHP2E81DG******
Summary

TL* THE CONTACT OWNS A 2013 FORD TAURUS. THE CONTACT STATED THAT WHILE DRIVING AT VARIOUS SPEEDS, THERE WAS AN ABNORMAL VIBRATION COMING FROM THE REAR END OF THE VEHICLE. THE CONTACT STATED THAT THE VIBRATION WAS FELT IN THE SEAT AND STEERING WHEEL. THE CONTACT ALSO STATED THAT WHILE DEPRESSING THE BRAKE PEDAL, THE REAR END OF THE VEHICLE LOWERED. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC AND WAS DIAGNOSED THAT THE REAR SUSPENSION LATERAL LINK HAD DETACHED AND NEEDED TO BE REPLACED. THE VEHICLE WAS REPAIRED. THE CONTACT REFERENCED NHTSA CAMPAIGN NUMBER: 20V072000 (SUSPENSION) AND STATED THE VEHICLE EXPERIENCED THE SAME FAILURE. THE DEALER AND MANUFACTURER WERE MADE AWARE OF THE FAILURE. THE MANUFACTURER INFORMED THE CONTACT THAT THE VEHICLE WAS NOT A TAURUS-SHO MODEL AND THEREFORE NOT INCLUDED IN THE RECALL. THE FAILURE MILEAGE WAS APPROXIMATELY 127,497.

01/26/2021
Components: STEERING
Incident Date: 09/01/2019
Crash: No
Fire: No
Vehicle Identification Number: 1FAHP2F84DG******
Summary

THE STEERING HAS BEEN GETTING STIFFER AND STIFFER OVER THE LAST YEAR OR SO. THERE HAD BEEN RECALLS ON THE POWER STEERING PUMP BEING FAULTY FOR THE 2013 TAURUS; BUT, MY VEHICLE DID NOT FIT INTO THAT RECALL. MY CAR HAS ONLY 65000 MILES. I THINK THAT MY VEHICLE MAY HAVE BEEN OVERLOOKED IN THAT RECALL. IT IS EVERYTIME I DRIVE THE CAR AND IS GETTING WORSE. DON'T KNOW THE EXACT DATE I STARTED NOTICING IT; THE DATE BELOW IS NOT ACCURATE, BUT, IT HAS BEING GETTING WORSE FOR A LONG PERIOD OF TIME.

01/24/2021
Components: STEERING
Incident Date: 08/10/2020
Crash: No
Fire: No
Vehicle Identification Number: 1FAHP2MT4DG******
Summary

POWER STEERING WOULD GO IN AND OUT AS I HIT BUMPS IN THE ROAD AT FIRST. NOW IT'S OUT COMPLETELY AND SOMETIMES LOCKS IN POSITION WITHOUT ABILITY TO CORRECT FOR 1 -2 SECONDS. RECALS FOR THIS MAKE, MODEL, AND YEAR HAVE BEEN ISSUED. MY VIN IS NOT SUPPORTED DESPITE THE SIMILAR CHARACTERISTICS OF THE PROBLEM AS WELL AS THE SCENARIO LEADING UP TO TOTAL FAILURE. I HAVE A GREEN 2013 FORD TAURUS SHO POLICE INTERCEPTOR. IT WAS A STATE HIGHWAY PATROL CAR FROM RHODE ISLAND I BELIEVE. I PURCHASED THE CAR FROM CHICAGO MOTORS. IT WAS DELIVERED TO ME IN OHIO. I DIDN'T EVEN TEST DRIVE THE VEHICLE. I TRUSTED IN FORD. BUT AFTER THE SAFETY ISSUED THAT'S ONLY ADDRESSED SELECTIVELY, I AM ASHAMED TO OWN ANYTHING WITH THE NAME, INCLUDING MY F450. I DON'T KNOW WHAT KIND OF DISCUSSING GREED DRIVES A COMPANY TO WAIT FOR SOMEONE TO BE INJURED OR WORSE TO ACT ON A PRODUCT THAT THEY HAVE ALREADY ADDRESSED IN SELECT VEHICLES. I WILL BE BE FIXING THIS PROBLEM AS I DIAGNOSE THE ISSUE AND HOPEFULLY, IM AM ABLE TO ASSIST OTHERS I'M MAKING NON COSTLY REPAIRS THAT ARE ABOVE OEM QUALIFICATIONS. IF ANYONE IS THINKING OF BUYING A FORD PRODUCT, I SUGGEST THEY TAKE A LOOK AT THEY'RE TRACK RECORD FOR CUSTOMER CAN AND PRODUCT RELIABILITY. A COMPANY THAT DOESN'T STAND BEHIND THEIR PRODUCT SAYS THE SAME OF THEM AS IS DOES OF THE VEHICLE PURCHASED. I WILL BE SELLING BOTH OF MY FORD VEHICLES AS I CANNOT TRUST EITHER ONE TO BE SAFE OR RELIABLE. (3.5 ECOBOOST MOTORS- KNOWN FOR CARBON BUILDUP ABOVE VALVES LEADING TO ROUGH IDLE AND POOR PERFORMANCE. CHUNKS CAN DISLODGE AND MAKE WAY IN ENGINE AND TURBOS CAUSING CATOSTROPHIC FAILURES.) (6.0 POWERSTROKE- WEAK HEAD BOLTS STRETCH DUE TO EGR CLOG CAUSING HEAD GASKET TO GIVE UNDER PRESSURE. REPAIR TYPICALLY REQUIRES CAB REMOVAL.) THE COST OF THOSE TWO REPAIRS WOULD PAY 1/3 OF A NEW CAR. #HOMEWORK

01/21/2021
Components: STEERING,SUSPENSION,WHEELS
Incident Date: 01/21/2021
Crash: No
Fire: No
Vehicle Identification Number: 1FAHP2KT7DG******
Summary

HAD THE REAR TOE LINK RECALL PERFORMED ABOUT 2 WEEKS AGO. FINALLY DECIDED TO LOOK AND THE OLD LINKS ARE STILL ON THE CAR. EMAILED PICTURES TO SERVICE ADVISOR EARLY MORNING CALLED A FEW MINS LATER SAID HE GET THEM TO HIS GM MANAGER ASAP. NEVER GOT A RESPONSE DECIDED I'D SWING BY ON MY WAY HOME. ASKED WHAT THE DEAL WAS. SAID THEY HADN'T HAD A CHANCE TO LOOK AT IT YET. ASKEK, CAN I AT LEAST HAVE SOMETHING SAYING IT'S SAFE TO DRIVE WITH THESE OLD RECALLED LINKS THEY DENIED THE REQUEST. SAID MAYBE FORD CHANGED THE PART AND IT'S NOT WHAT YOU THINK IT SHOULD LOOK LIKE. ASKED ASSISTANT SERVICE MANAGER TO LOOK AT THE LINKS. EXPLAINED THE WELD THAT HOLD THE ROD AND BUSHING TOGETHER IS WHAT'S BREAKING. THE NEW PART HAS NO WELD AND IS ONCE PIECE. SHE SAYS SHE'S NOT SURE BUT IT DOESN'T LOOK LIKE A NEW PART. 73K MILES OF ROAD GRIME STILL ON IT LOOKING LIKE THE REST OF THE SUSPENSION. WELL I GET HOME AND SHE CALLS ME. SAID I WAS RIGHT THAT IS THE OLD PART AND THE NEW ONE IS SUPPOSE TO BE A ONE PIECE. I SAY GREAT. BUT SHE'S WONDERING WHY THE TECH MIGHT HAVE PENCILED WHIPPED THE SAFETY RECALL OR IF POSSIBLY IT WAS A ERROR PUT MY PAPER WORK CLEARLY HAS NOTES FROM THE TECH STATING TOE LINKS WERE REPLACED AND ALIGNMENT WAS PERFORMED TO BE IN SPEC AND TEST DROVE CARE AND IS IN SPEC. THEY WANTED ME TO COME IN FIRST THING FRIDAY MORNING BUT I CAN'T MISS MORE WORK DUE TO THERE ERRORS SO SATURDAY IS THE SOONEST SHE SAYS OKAY. A FRIEND TOLD ME TO FILL THIS OUT. I'M NOT SURE WHAT I REALLY EXPECT FROM THIS BUT IF IT SAVES IT FROM HAPPENING TO SOMEONE ELSE THAT DOESN'T KNOW WHAT TO LOOK FOR. IT CAN SAVE A LIFE.

01/13/2021
Components: STEERING
Incident Date: 01/13/2019
Crash: No
Fire: No
Vehicle Identification Number: 1FAHP2M82DG******
Summary

TL* THE CONTACT OWNS A 2013 FORD TAURUS. THE CONTACT STATED THAT WHILE DRIVING APPROXIMATELY 35 MPH, THE POWER STEERING CEASED WITHOUT WARNING. THE CONTACT HAD TO OPERATE WITH STEERING IN MANUAL MODE. LIBERTY FORD VERMILION (4215 LIBERTY AVE, VERMILION, OH 44089, (440)967-6191) WHERE THE DTC CODES WERE CLEARED HOWEVER, THE FAILURE RECURRED. THE CONTACT TOOK THE VEHICLE TO MONTROSE FORD (3960 MEDINA RD, FAIRLAWN, OH 44333, (330) 666-0711) AND THE COMPUTER WAS RESET AND DTC CODES CLEARED HOWEVER, THE FAILURE RECURRED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE CONTACT WAS INFORMED THAT THE VIN WAS NOT INCLUDED IN NHTSA CAMPAIGN NUMBER: 15V340000 (STEERING). THE APPROXIMATE FAILURE MILEAGE 122,000.

12/31/2020
Components: STEERING
Incident Date: 12/30/2020
Crash: No
Fire: No
Vehicle Identification Number: 1FAHP2KT5DG******
Summary

WHILE LEAVING A PARKING LOT, THE ELECTRIC POWER STEERING ON MY FORD TAURUS STOPPED WORKING. I WAS NOT ABLE TO TURN SHARP ENOUGH TO STAY IN THE INTENDED FIRST LANE OF TRAFFIC AND WENT DEEP INTO THE SECOND AND ALMOST THIRD LANE. LUCKILY THE PERSON IN THE CENTER LANE WAS ABLE TO MOVE TO THE LEFT TO AVOID A COLLISION. THERE IS A RECALL THAT DESCRIBE THIS AS (15V340000 OR FORD 15S18) BUT FORD SAYS IT DOES NOT APPLY TO MY VEHICLE THOUGH THE DESCRIPTION IS IDENTICAL TO WHAT HAPPENED TO ME. I BELIEVE THAT THE PROBLEM THIS RECALL DESCRIBES IS NOT LIMITED TO THE SCOPE OF VEHICLES FORD CLAIMS AS PROBLEMATIC.

12/20/2020
Components: STEERING
Incident Date: 11/20/2020
Crash: No
Fire: No
Vehicle Identification Number: 1FAHP2F80DG******
Summary

I WENT TO GET MY TWO LOWER CONTROL ARMS TO BE REPLACED. AND MY MECHANIC SAID THAT THERE WAS A RECALL ON MY VEHICLE ON MY RACK AND PINION. SO I TOOK IT TO TWO DIFFERENT FORD DEALERSHIPS AND THEY SAID THAT WANTED OVER $150 TO EVEN LOOK AT IT AND TELL ME IF IT WOULD THROW ANY CODES. BUT IF YOU JUST DROVE THE CAR YOU CAN TELL SOMETHING IS STILL WRONG WITH IT. I'M SCARED.

12/14/2020
Components: SUSPENSION,ELECTRICAL SYSTEM
Incident Date: 11/20/2020
Crash: No
Fire: No
Vehicle Identification Number: 1FAHP2F96DG******
Summary

RADIO WORKS NO AUDIO SOUND COMING THROUGH SPEAKERS, TRIED SYNC DID NOT WORK.

12/12/2020
Components: STEERING,UNKNOWN OR OTHER
Incident Date: 11/20/2020
Crash: No
Fire: No
Vehicle Identification Number: 1FAHP2F80DG******
Summary

I TOOK MY CAR TO A LOCAL SHOP FOR LOWER CONTROL ARMS. THE SHOP MANAGER CALLED AND TOLD ME THAT THERE WAS A RECALL ON MY CAR. SO I TRIED TO CONTACT 2 DIFFERENT FORD DEALERSHIPS. NEITHER ONE WANTS TO EVEN LOOK AT IT. THE DEALERSHIPS WANTED OVER $150 TO LOOK AT THE RECALL ISSUE. I AM HAVING TROUBLE WITH THE STEERING. THE CAR DOES NOT WANT TO DRIVE STRAIGHT. MY CAR IS A 2013 AND HAS AROUND 143,000 MILES ON IT.

12/09/2020
Components: STEERING
Incident Date: 12/08/2020
Crash: No
Fire: No
Vehicle Identification Number: 1FAHP2F84DG******
Summary

THE POWER STEERING ASSIST FAILED WHILE DRIVING CAUSING ME TO ALMOST HAVE AN ACCIDENT.

11/19/2020
Components: STEERING
Incident Date: 11/18/2020
Crash: No
Fire: No
Vehicle Identification Number: 1FAHP2F84DG******
Summary

MY 2103 FORD TAURUS LOST THE POWER STEERING WHILE MY WIFE WAS DRIVING YESTERDAY ON A COUNTY ROAD WHILE ATTEMPTING TO MAKE A TURN. LUCKILY SHE WAS ABLE TO FIGHT THE STEERING BY MUSCLING IT TO GET THE CAR UNDER CONTROL AND OFF THE ROAD. TWO NOTICES NOW APPEAR ON THE DASH. 1. POWER STEERING ASSIST FAULT AND 2. SERVICE ADVANCE TRACK. I HAVE BEEN TOLD THAT MANY FORD VEHICLES INCLUDING MANY BUT NOT ALL 2013 FORD TAURUS HAVE BEEN RECALLED AND REPAIRED UNDER WARRANTY FOR THIS KNOWN SAFETY CONDITION, HOWEVER THE LOCAL FORD DEALER TELLS ME THAT MY VIN NUMBER IS NOT COVERED BY THIS RECALL. I FEEL THAT SINCE THIS IS A VERIFIED KNOWN PROBLEM AND A RECALL NOTICE FOR THIS PROBLEM EXISTS THAT ALL 2013 FORD TAURUS WITH THIS KNOWN CRITICAL SAFETY ISSUE SHOULD ALSO BE INCLUDED WITH THE RECALL. I THINK THAT THE RECALL # IS 15S18.

11/18/2020
Components: ELECTRICAL SYSTEM,FUEL/PROPULSION SYSTEM
Incident Date: 10/21/2020
Crash: No
Fire: No
Vehicle Identification Number: 1FAHP2E88DG******
Summary

MY ENGINE LIGHT IS CAME ON. AT FIRST IT WAS READING THAT MY FUEL PUMP WAS GOING BAD. I'VE RECENTLY REPLACED MY FUEL PUMP AND NOW MY ENGINE LIGHT IS BACK ON AND ITS READING TWO DIFFERENT CODES. ONE IS A LEAK WITH MY GAS CAP. THE OTHER ONE IS ELETRICAL. MY CAR HAS CUT OFF ME AS IF I'VE RAN OUT OF GAS AND I WASN'T REALLY OUT OF GAS. WHEN I HAVE SOMEONE COME AND BRING ME GAS IN A GAS CAN, WHILE POURING THE GAS IN ITS LEAKING RIGHT OUT AS IF MY THING ISNT CONNECTED OR I HAD A LINE THATS CUT. MY GAS METER ISNT WORKING PROPERLU EITHER AND WHEN I PUT MY CAR IN REVERSE ALL OF MY LIGHTS TURN ON AND WHEN I PUT IT IN DRIVE THEY CUT OFF. MY STEREO FREEZES AND CUTS ON AND OFF.

11/17/2020
Components: SUSPENSION
Incident Date: 10/01/2020
Crash: No
Fire: No
Vehicle Identification Number: 1FAHP2F8XDG******
Summary

BAD REAR TOE LINKS ON CAR WITH 26,000 MILES PURCHASED NEW

11/16/2020
Components: ENGINE
Incident Date: 11/16/2020
Crash: No
Fire: No
Vehicle Identification Number: 1FAHP2E80DG******
Summary

A WRENCH APPEARS IN THE DISPLAY AND CAR GOES INTO LIMP MODE. YOU CUT THE CAR OFF AND REMOVE THE KEY AND THEN IT START BACK UP WITH NO ALARM CODE LEFT ON THE VEHICLE. THIS IS VERY DANGEROUS IF DRIVING ON THE HWY.

11/02/2020
Components: STEERING
Incident Date: 11/01/2020
Crash: No
Fire: No
Vehicle Identification Number: 1FAHP2F82DG******
Summary

LOST STEERING CONTROL. POWER STEERING ASSIST FAILURE. BACKING OUT OF GARAGE. ON STARTING CAR THE FAULT COMES UP IN DASH AND NOT STEERING. SHUTTING OFF ENGINE RESETS AS MANY AS TWO TRIES.

10/28/2020
Components: SUSPENSION
Incident Date: 10/28/2020
Crash: No
Fire: No
Vehicle Identification Number: 1FAHP2MK9DG******
Summary

REAR TOE LINKS BROKEN

10/27/2020
Components: STEERING
Incident Date: 10/16/2020
Crash: No
Fire: No
Vehicle Identification Number: 1FAHP2E86DG******
Summary

WHEN YOU START THE CAR, OCCASIONALLY A CODE COMES UP POWER STEERING ASSIST DEFAULT AND THE STEERING WHEEL LOCKS. THERE IS A RECALL 15S18 FOR THIS PROBLEM FOR MY EXACT CAR, MAKE, MODEL, AND YEAR. HOWEVER WHEN I HAVE THE VIN NUMBER CHECKED, MY LOCAL FORD DEALERSHIP ( LITHIA SPRINGS,GA) SAY MY CAR IS NOT INCLUDED IN THIS RECALL. MY CAR IS HAVING THE EXACT PROBLEM THE RECALL IDENTIFIES, BUT FORD WILL NOT PAY FOR IT BECAUSE MY VIN NUMBER IS NOT IN THE RECALL. MY MECHANIC IDENTIFIED THE RECALL AND THE EXACT PROBLEM WITH MY CAR. I HAVE NOT RECEIVED A LETTER AND I WENT TO MY LOCAL FORD DEALERSHIP AND THEY SAID MY CAR WAS NOT INCLUDED IN THE RECALL AFTER CHECKING MY VIN NUMBER AND HAS NOT BEEN REPAIRED PREVIOUSLY FOR THIS PROBLEM. I AM FRUSTRATED BECAUSE I AM HAVING THE EXACT PROBLEM THE RECALL DESCRIBES AND I AM FEARFUL OF DRIVING THE CAR BECAUSE RECENTLY THE CAR STOPPED IN MY SUBDIVISION WHEN I WAS TURNING ON TO THE MAIN ROAD. THAT IS, THE STEERING WHEEL LOCKED AND I HAD TO TURN THE CAR OFF AND RESTART IT. THIS HAS ONLY HAPPENED IN THE PAST WHEN I INITIALLY STARTED THE CAR-IN MY DRIVEWAY. MY MECHANIC HAS SAID IT IS 'THE STEERING CONTROL MOGEAL FAULT & THE STEERING ANGEL FAULT' AND THE RECALL SPECIFICALLY DESCRIBES 'THE AFFECTED VEHICLES HAVE ELECTRIC POWER STEERING ASSIST SYSTEM THAT MAY SHUT DOWN AS RESULT OF A STEERING MOTOR SENSOR FAILURE. CONSEQUENCE: IF THE VEHICLE EXPERIENCES A LOSS OF POWER STEERING ASSIST, EXTRA STEERING EFFORT WILL BE REQUIRED AT LOWER SPEEDS, INCREASING THE RISK OF A VEHICLE CRASH'.THIS ALSO CAN HAPPEN ON THE ROAD AND CAUSE A POTENTIALLY SERIOUS ACCIDENT. WE CANNOT DRIVE THE CAR NOW BECAUSE WE ARE AFRAID WE WILL BE KILLED OR MAIMED IF IT HAPPENS OUTSIDE OF OUR SUBDIVISION. PLEASE HELP.

10/13/2020
Components: STEERING
Incident Date: 10/05/2020
Crash: No
Fire: No
Vehicle Identification Number: 1FAHP2M82DG******
Summary

TL* THE CONTACT OWNS A 2013 FORD TAURUS. THE CONTACT STATED THAT WHILE DRIVING AT 30 MPH, THE POWER STEERING FAILED TO OPERATE AS A POWER STEERING WARNING MESSAGE APPEARED ON THE INSTRUMENT PANEL. THE CONTACT HAD YET TO TAKE THE VEHICLE TO A DEALER OR INDEPENDENT MECHANIC TO HAVE THE VEHICLE DIAGNOSED OR SERVICED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE AND INFORMED HIM THAT THE VEHICLE WAS NOT INCLUDED IN NHTSA CAMPAIGN NUMBER: 15V340000 (STEERING). THE VEHICLE WAS NOT REPAIRED. THE FAILURE MILEAGE WAS 129,000.

10/07/2020
Components: SUSPENSION
Incident Date: 02/10/2020
Crash: No
Fire: No
Vehicle Identification Number: 1FAHP2M83DG******
Summary

RECALL FROM FEBRUARY 10TH ON FRACTURED REAR SUSPENSION TOE LINK. FORD DEALER STATING PARTS STILL NOT AVAILABLE.

10/07/2020
Components: SUSPENSION
Incident Date: 02/10/2020
Crash: No
Fire: No
Vehicle Identification Number: 1FAHP2M8XDG******
Summary

RECALL FROM FEBRUARY 10TH ON FRACTURED REAR SUSPENSION TOE LINK. FORD DEALER STATING PARTS STILL NOT AVAILABLE

10/03/2020
Components: STEERING
Incident Date: 08/18/2020
Crash: No
Fire: No
Vehicle Identification Number: 1FAHP2H86DG******
Summary

MY VEHICLE STEERING WHEEL LOCKED UP AND BECAME VARY HARD TO TURN 2 MONTHS AGO AND THE FORD DEALERSHIP IS TELLING ME I DO NOT HAVE A RECALL ON THAT. I LOOKING AT EVERY ONE WITH THE SAME CAR GETTING THERE STEERING PROBLEM FIXED BUT MINES. I FOUND THE CODE WHICH IS 15S18 AND I STILL CAN NOT GET MY STEERING WHEEL FIX. THIS THE FIRST FORD I EVER HAD AND WILL BE THE LAST.

10/03/2020
Components: STEERING
Incident Date: 09/29/2020
Crash: No
Fire: No
Vehicle Identification Number: 1FAHP2D84DG******
Summary

MY WARNING LIGHT SHOWING "POWER STEERING ASSIST FAULTY" SHOWED UP ABOUT A MONTH AGO ON MY DASH, I COULDN'T STEER LEFT OR RIGHT. THE WHEEL WAS VERY HARD AND SCARY TOO. I CUT OFF THE ENGINE AND RESTARTED, AND THE WARNING WENT AWAY. SAME MONTH, ANOTHER WARNING SHOWED UP SAYING "SERVICE ADVANCE TRAC" AND WENT OFF BY ITSELF. TWO DAYS AGO THE 29TH OF SEPTEMBER, 2020 I DROVE MY VEHICLE TO WORK. AT 17:05 I LEFT WORK AND STARTED MY ENGINE, I GOT ON THE INTERSTATE AND BOTH LIGHTS CAME BACK AT THE SAME TIME. POWER STEERING ASSIST FAULTY, AND SERVICE ADVANCE TRAC WARNING BOTH CAME ON. I COULDN'T STEER LEFT OR RIGHT, NEITHER COULD I USE THE BLINKER. THESE WAS THE MOST SCARIEST MOMENT OF MY LIFE AS I ALMOST CRASHED MY CAR. I DEPLOYED MY BEST DRIVING SKILL TO GET MY VEHICLE HOME WITHOUT KILLING MYSELF OR HURTING ANYONE. I MADE IT SAFE TO MY PARKING LOT, TURNED OFF MY THE ENGINE AND STARTED IT AGAIN, THE FAULT WAS STILL THERE, THE STEERING IS VERY HARD TO TURN LEFT OR RIGHT. DEALERSHIP SAID IT'S MY POWER STEERING MOTOR (RACKET PINION) AND HAVE TO BRING IT IN FOR REPLACEMENT. THE COST OF REPLACEMENT IS RIDICULOUSLY HIGH AND I CANNOT AFFORD IT. I HAD OTHER PROFESSIONALS LOOK AT IT, THEY DIAGNOSED SAME THING. MY VEHICLE IS TOO YOUNG TO HAVE SUCH LIFE THREATENING MALFUNCTION. LOTS OF COMPLAINANTS HAVE EXACT SIMILAR SITUATION FROM THE RESEARCH I'VE MADE. COST OF FIXING MY CAR WOULD BREAK MY BANK. I DON'T HAVE IT AND LEFT WITH NO OPTION BUT TO LEAVE THE CAR IN MY PARKING LOT UNTIL I CAN FIGURE WHAT TO DO WITH IT. IF FORD IS MAKING VEHICLE TO KILL US, WE NEED TO KNOW SO WE CAN AT LEAST INCREASE OUR LIFE INSURANCE AND BUY CASKET WAITING TO DIE ALL BECAUSE WE BOUGHT OUR OWN DEATH. THIS IS THE SCARIEST DRIVING EXPERIENCE EVER. NOW I HAVE NO VEHICLE, BUT LEFT WITH OPTIONS OF RENTALS AND DOING WHATEVER IT TAKES TO GET TO WORK. NOT NICE AT ALL.

10/01/2020
Components: SUSPENSION
Incident Date: 10/01/2020
Crash: No
Fire: No
Vehicle Identification Number: 1FAHP2KT2DG******
Summary

TL* THE CONTACT OWNS A 2013 FORD TAURUS. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 20V072000 (SUSPENSION) HOWEVER, THE PART TO DO THE RECALL REPAIR WAS NOT YET AVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER HAD EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. AN UNKNOWN DEALER WAS CONTACTED AND CONFIRMED THAT PARTS WERE NOT YET AVAILABLE. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.

09/28/2020
Components: STEERING,ELECTRONIC STABILITY CONTROL
Incident Date: 09/22/2020
Crash: No
Fire: No
Vehicle Identification Number: 1FAHP2E84DG******
Summary

THE 2013 TAURUS HAS RIGHT AT 60,000 MILES ON IT AND IS MAINTAINED REGULARLY AT THE LOCAL DEALERSHIP. I'VE NEVER BEEN NOTIFIED OF THIS RECALL FOR THE STEERING EPAS SYSTEM FAILING, BUT IT HAPPENED LAST WEEK. WITHOUT NOTICE OR WARNING, AS WE BACKED OUT OF THE GARAGE, THE VEHICLE LOST POWER STEERING CAPABILITY AND TURNING IT OFF AND RESTARTING DID NOT FIX THE ISSUE. AS I PULLED BACK IN THE STABILITY CONTROL WARNING LIGHT CAME ON INDICATING FAILURE OF THAT SYSTEM AS WELL.

09/26/2020
Components: FUEL/PROPULSION SYSTEM
Incident Date: 01/09/2020
Crash: No
Fire: No
Vehicle Identification Number: 1FAHP2E83DG******
Summary

CAR WOULD SHIFT OFF WHEN STOPPED AT LIGHT OR WHILE DRIVING. AFTER FILLING HAD TANK CAR WILL NOT IMMEDIATELY START. TAKES ABOUT 2 TO 3 TRIES TO TURN OVER. REPLACED FORM PUMP THEN MONTHS LATER REPLACED 2ND COMPONENT IN THE FUEL SYSTEM. *TR

09/22/2020
Components: AIR BAGS,UNKNOWN OR OTHER
Incident Date: 09/21/2020
Crash: No
Fire: No
Vehicle Identification Number: 1FAHP2E87DG******
Summary

SYNC SOFTWARE NOT WORKING PROPERLY, AIR BAG LIGHT IS ON WHEN SCAN SHOWS SEAT BELTS BUT ARE WORKING PROPERLY. CALLED FORD I WAS TOLD BY NUMEROUS REPRESENTATIVES THAT HAD TO DOWNLOAD THE UPDATE WHICH I ID AND DID NOT WORK, THE LAST ONE I SPOKE TO SAID IT HAD TO BE DEALER ONLY

09/16/2020
Components: ENGINE
Incident Date: 09/03/2020
Crash: No
Fire: No
Vehicle Identification Number: 1FAHP2E87DG******
Summary

TL* THE CONTACT OWNS A 2013 FORD TAURUS. THE CONTACT STATED WHILE DRIVING 50 MPH, THE VEHICLE LOSS MOTIVE POWER AND FAILED TO ACCELERATE. AN UNKNOWN WARNING LIGHT WAS ILLUMINATED. THE CONTACT DROVE TO HER RESIDENCE WITH THE VEHICLE UNABLE TO EXCEED 5 MPH. THE CONTACT CALLED WRAY FORD INC SALES & SERVICE AT (318) 686-7300, AND INFORMED THE DEALER OF THE FAILURE. THE VEHICLE WAS TAKEN TO THE DEALER AND THE CONTACT STATED THAT THE DEALER ATTEMPTED TO SELL HER ANOTHER VEHICLE. THE VEHICLE WAS NOT REPAIRED. THE CONTACT STATED THAT THE FAILURE RECURRED SEVERAL TIMES. THE MANUFACTURER WAS NOT CONTACTED. THE FAILURE MILEAGE WAS 100,100.

09/10/2020
Components: FUEL/PROPULSION SYSTEM
Incident Date: 09/09/2020
Crash: No
Fire: No
Vehicle Identification Number: 1FAHP2F83DG******
Summary

THE CAR WILL STALL WHILE DRIVING OR IN PARK. WE HAVE PUT 2 NEW FUEL PUMP MODULES IN IT AND NOW IT IS DOING AGAIN, NEEDING A THIRD REPLACEMENT. IT HAS 111,000 MILES ON IT AND THE LAST ONE WAS PUT ON JUST 6 MONTHS AGO. THERE IS A RECALL FOR 2013 TAURUS FOR THE FUEL PUMP BUT IT DOESN'T SHOW MY VIN AS BEING COVERED BY THE RECALL. THIS IS DANGEROUS. IT JUST SHUTS OFF THE ENGINE WHILE YOU ARE DRIVING. I HAVE SEEN OTHER COMPLAINTS THAT ARE EXACTLY THE SAME ISSUE. IT HAPPENS WHILE DRIVING AND PARKED AT ANY RATE OF SPEED.

09/06/2020
Components: POWER TRAIN,VEHICLE SPEED CONTROL
Incident Date: 09/05/2020
Crash: No
Fire: No
Vehicle Identification Number: 1FAHP2D84DG******
Summary

VEHICLE SHOT THE WRENCH SIGN AND LOST ALL ACCELERATION ON MAJOR HIGHWAY WITH NO SHOULDER... THROTTLE BODY IS BAD IN MOTION GOING STRAIGHT , 77 MILES PER HOUR , MAJOR HIGHWAY.

09/02/2020
Components: STEERING,AIR BAGS,ELECTRONIC STABILITY CONTROL
Incident Date: 01/01/2018
Crash: Yes
Fire: No
Vehicle Identification Number: 1FAHP2KT8DG******
Summary

I I PURCHASED THIS 2013 FORD TAURUS SHO AWD TWIN TURBO ABOUT 3 YRS AGO USED FROM THE FIRST OWNER SO I'M THE SECOND OWNER. THE CAR WAS IN PERFECT CONDITION. NO ACCIDENTS SUPER CLEAN TOTALLY LOADED EXCEPT NO NAV AND SCREEN CONTROLS FOR ALL THE OTHER CELL PHONE APPS AND I EVEN WENT FOR UPGRADE FROM SYNC 2 MY TOUCH W/NO NAV TO THE NEWEST SYNC 3 3.5 FROM A 2018 VEHICLE CHANGED EVERYTHING IT WORKS GREAT. I CAN TELL THE CAR WAS TAKEN CARE OF BY HIM HE PUT VERY NICE TSW WHEELS AND VERY EXPENSIVE CONTINENTAL CONTITRACK TIRES THAT ARE ABUT 300.00 A PIECE WEATHERTECH RAIN GUARDS MATS FRONT AND REAR AS WELL AS THE TRUNK.IT WAS SUCH A BEATIFUL CAR. I BOUGHT IT IN THE SUMMER,WHEN WINTER CAME ALL THE PROBLEMS STARTED FRONT SUSPENSION CREAKING STRUTS NO MORE BACK UP CAMERA WORKING BUT FUZZY AND UPSIDE DOWN.AND TO REPLACE IT 300.00 NOW AND THIS IS THE KICK IN THE ASS MY WIFE WAS DRIVING WITH MY 2 NEWBORN TWIN GRAND DAUGHTERS MY 6 YR OLD NIECE AS WELL AS MY 88 YR OLD MOTHER JUST EXITING OFF A JUG HANDLE THATS HOW YOU MAKE A LEFT TURN IN THE STATE OF NJ,AND IT'S A CIRCLE WELL SHE STRAIGHT INTO THE DIVIDER BLOWING OUT BOTH FRONT TIRES AND CRACKING THE LEFT FRONT RIM AND BENDING THE RIGHT ONE. LOWER FRONT BUMPER VALANCE AS WELL AS DAMAGE TO THE UNDER CARRIAGE .I THANK GOD THAT MY FAMILY WASN'T KILLED.I'M FURIOUS AND I MAY BE TAKING LEGAL ACTION HOLDING FORD PERSONALLY LIABLE THE RECALL WITH THE STEERING NEEDS T BE TAKEN CARE OF BY FORD ALWAYS ON ITS NOT DRIVABLE AND UNSAFE

08/30/2020
Components: STEERING
Incident Date: 08/16/2020
Crash: No
Fire: No
Vehicle Identification Number: 1FAHP2M80DG******
Summary

POWER STEERING ASSIST FAULT CAME ON I WAS FORTUNATE THAT IT HAPPENED WHEN I WAS STATIONARY IN A DRIVEWAY AND NOT VERY FAR FROM HOME. STEERING IS LOCKED AND IT'S INCREDIBLY DIFFICULT TO TURN EITHER LEFT OR RIGHT. I CALLED FORDS RECALL # AND I WAS TOLD MY CAR DOEST FALL UNDER RECALL COVERAGE BECAUSE THE MONTH IT WAS ASSEMBLED WAS WHEN THEY SWAPPED TO USING ANOTHER STEERING RACK DESPITE MY VEHICLE HAVING THE EXACT SAME PROBLEM SPECIFIED UNDER RECALL 15S18. I'M UNSURE WHY THEY WOULD SWAP STEERING RACKS MIDWAY THROUGH THE '13 MODEL YEAR UNLESS THEY KNEW THEY INSTALLED FAULTY EQUIPMENT.

08/25/2020
Components: STEERING
Incident Date: 08/24/2020
Crash: No
Fire: No
Vehicle Identification Number: 1FAHP2J84DG******
Summary

I WAS DRIVING AND HAD TO MAKE A U-TURN, AS A MAKE MY LEFT U TURN A GET A BEEPING NOISE FROM THE DASH SAYING THAT 'POWER STEERING FAILURE' AND NOW THE CAR IS REALLY HARD TO TURN. I KNOW THAT FORD HAS RECALLS ON 2013-2015 VEHICLES WITH THIS SAME SYSTEM HOWEVER THEY EXCLUDED THE TAURUS AND MANY OTHER VEHICLES THAT ARE PRONE TO FAILURE.

08/25/2020
Components: FUEL/PROPULSION SYSTEM
Incident Date: 08/18/2020
Crash: No
Fire: No
Vehicle Identification Number: 1FAHP2F81DG******
Summary

THE FUEL PUMP ON THE CAR.

08/20/2020
Components: STEERING
Incident Date: 08/12/2020
Crash: No
Fire: No
Vehicle Identification Number: 1FAHP2F88DG******
Summary

AT RANDOM, POWER STEERING GOES OFF WHILE IN MOTION.

08/18/2020
Components: STEERING
Incident Date: 08/17/2020
Crash: No
Fire: No
Vehicle Identification Number: 1FAHP2F85DG******
Summary

TL* THE CONTACT OWNS A 2013 FORD TAURUS. THE CONTACT STATED THAT WHILE HIS WIFE WAS DRIVING AT 45 MPH, THE STEERING WHEEL CEASED AS THE TRACTION ASSIST WARNING LIGHT ILLUMINATED. THE CONTACT'S WIFE STEERED THE VEHICLE TO A PARKING LOT WHERE SHE TURNED THE VEHICLE OFF AND BACK ON WHICH FAILED TO RESUME BACK TO NORMAL. THE VEHICLE WAS NOT DRIVABLE AND REMAINED PARKED IN A PARKING LOT. NO DEALER WAS CONTACTED. THE CONTACT REFERENCED NHTSA CAMPAIGN NUMBER: 15V340000 (STEERING) AS A POSSIBLE SOLUTION TO THE FAILURE HOWEVER, THE VIN WAS NOT INCLUDED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS APPROXIMATELY 94,000.

08/17/2020
Components: STEERING
Incident Date: 07/31/2020
Crash: No
Fire: No
Vehicle Identification Number: 1FAHP2E86DG******
Summary

WHILE DRIVING ON HWY.10 W. AT APPROX 70 MPH, THE WHEEL BECAME STIFF, MY SERVICE POWER STEERING LIGHT FLASHED, THE WHEEL LOCKED, CAUSING ME TO VEER INTO THE TRAFFIC OF AN 18 WHEELER. UNABLE TO CONTROL THE VEHICLE, I RAN OFF OF THE EMBANKMENT OF THE NEAREST EXIT. I TRIED TO ADD POWER STEERING FLUID BUT THERE WAS NO RESERVOIR. I GOOGLED A LOCAL REPAIR SHOP WHO ADVISED ME TO TAKE IT TO A FORD DEALERSHIP. STRANDED WITH NO STEERING, THIS CREATED AN ENORMOUS AMOUNT OF STRESS, I AM A CANCER SURVIVOR, MY LIFE FLASHED BEFORE ME. I WAS 8 MILES FROM A FORD DEALERSHIP, I TOOK A BACK ROAD AND CREEP AT 10 MILES AN HOUR WITH NO STEERING. $139 FOR DIAGNOSTIC AND $2500 FOR REPAIR; I DECLINED THE REPAIR AS I HAVE BEEN IN CANCER TREATMENT FOR THE PAST YEAR AND NOW COVID19. THROUGH THE GRACE OF GOD, STEERING RESUMED; I CONTINUE TOWARDS MY DESTINATION, LOS ANGELES, CA, SUDDENLY THE STEERING WENT OUT AGAIN ARRIVING IN REDLANDS, CA, AGAIN SWERVING RECKLESSLY PUSHING ME INTO TRAFFIC ON BOTH SIDES OF MY VEHICLE, VEERING ME OFF OF THE ROAD ONTO AN EXIT WHERE I WAS NEARLY REAR-ENDED AND SIDESWIPED BY VEHICLES EXITING HWY 10 W. FORD IN THE REDLANDS ASKED FOR $2,500 ONLY NOW I WAS PROVIDED WITH INFORMATION CONCERNING A RECALL ON THE POWER STEERING ON THE YEAR, MAKE AND MODEL OF MY CAR. I WAS TOLD THAT MY VIN WAS NOT COVERED. I WAS INSTRUCTED TO TAKE IT TO THE FORD DEALER IN THE CITY OF SAN BERNARDINO. THEY RESET THE COMPUTER THE POWER STEERING BEGAN TO WORK AGAIN, THEY DID NOT KNOW FOR HOW LONG. I IMMEDIATELY CANCELED MY TRIP TO LOS ANGELES TO GET MYSELF AND THE VEHICLE BACK TO SAFETY. I MADE IT TO THE ARIZONA BORDER, THE STEERING WENT OUT AGAIN; I WAS THROWN TO THE RIGHT SIDE OF THE ROAD NEARLY CRASHING INTO SEVERAL CARS. I CALLED AAA, TOWED CAR TO GLENDALE, AZ, SANDERSON FORD, 90 MILES OUT. I NEARLY LOST MY LIFE DUE TO THE FAULTY POWER STEERING UNIT. POWER RESUMED BUT WAS VERY STIFF.

08/03/2020
Components: STEERING
Incident Date: 07/08/2020
Crash: No
Fire: No
Vehicle Identification Number: 1FAHP2D80DG******
Summary

STEERING LOCKED UP WHILE TURNING AT 25MPH. CROSSED 3 LANES OF ONCOMING TRAFFIC UNTIL I COULD STOP ON SHOULDER. CAR TOWED TO DEALERSHIP. NOT LOSS OF POWER STEERING -- STEERING LOCKED UP COMPLETELY.

07/29/2020
Components: STEERING
Incident Date: 07/29/2020
Crash: No
Fire: No
Vehicle Identification Number: 1FAHP2E88DG******
Summary

POWER STEERING STOPPED WHILE MY HUSBAND WAS DRIVING HIS VEHICLE FROM A PARKING LOT ONTO A BUSY ROAD. THE BLINKERS ALSO DO NOT STAY ON AND HAVE TO BE HELD DOWN WHILE TRYING TO TURN A STEERING WHEEL WITH NO POWER. THIS IS OBVIOUSLY VERY DANGEROUS! THE ERROR CODES THAT CAME UP ARE U3000-49, U3000-96, U3000-72, U042081, U046B-86. THERE IS A RECALL ON 2013 FORD TAURUS BUT FOR SOME REASON OUR VIN IS NOT LISTED IN THE RECALLS, HOWEVER WE ARE HAVING THE SAME ISSUE AS DISCRIBED IN THIS RECALL. FORD IS REFUSING TO HELP US GET THIS RESOLVED AND TELLING US THAT WE MUST PAY FOR THE COST OF SOMETHING THAT HAS ALREADY BEEN REPORTED ON 2013 VEHICLES. RECALL CODE 15S18. IT APPEARS FORD IS NOT TAKING RESPONSIBILITY FOR THEIR POOR PRODUCT AND SELLING A VEHICLE THAT IS QUITE FRANKLY LETHAL AND NOW UNDRIVABLE.

07/27/2020
Components: SUSPENSION
Incident Date: 07/27/2020
Crash: Yes
Fire: No
Vehicle Identification Number: 1FAHP2E89DG******
Summary

IN THE END OF JUNE WHILE DRIVING THE ABOVE CAR, THE LEFT REAR TOE LINK/LATERAL ARM BROKE WHILE CROSSING A BRIDGE ON A COUNTY ROAD APROX 45 MPH CAUSING A VIOLENT FISH TAIL, LOSS OF CONTROL. INSPECTION OF THE BROKEN TOE LINK/ARM SHOWS AN OLD CRACK. THIS PART WAS REPLACED. ONE MONTH LATER ON JULY 27, 2020 THE RIGHT REAR LATERAL ARM/LINK BROKE WHILE MY WIFE WAS DRIVING ON A HIGHWAY AT SPEED 55-60 MPH RESULTING IN A CRASH CAUSING CONSIDERABLE PROPERTY AND VEHICLE DAMAGE. NO POLICE REPORT FILED. A RECALL FOR THIS TYPE OF CAR IS ACTIVE BUT DOES NOT INCLUDE MY MODEL. IM SURE MY CAR CONTAINS THE SAME PARTS THAT FAILED. THE RECALL NUMBERS ARE CAMPAIGN ID 20V072000. RECALL DATE 2020-02-11. FORD RECALL NUMBER 20S04. AN INSURANCE CLAIM IS IN THE PROCESS NOW.

07/10/2020
Components: STEERING
Incident Date: 04/16/2020
Crash: No
Fire: No
Vehicle Identification Number: 1FAHP2F81DG******
Summary

POWER STEERING NOT WORKING. WENT TO FORD DEALERSHIP AND THEY SAID IT WAS NOT ON RECALL.

07/09/2020
Components: FUEL SYSTEM, GASOLINE
Incident Date: 07/06/2020
Crash: No
Fire: No
Vehicle Identification Number: 1FAHP2F88DG******
Summary

TL* THE CONTACT OWNS A 2013 FORD TAURUS. THE CONTACT STATED THAT THE VEHICLE FAILED TO START AFTER SEVERAL ATTEMPTS WITH THE CHECK ENGINE WARNING LIGHT FLASHING INTERMITTENTLY. UPON INVESTIGATION, THE CONTACT DISCOVERED NHTSA CAMPAIGN NUMBER: 16V621000 (FUEL SYSTEM, GASOLINE) WHICH SHE LINKED TO HER FAILURE. THE CONTACT CALLED KENT PARSONS FORD (1400 SHEPHERDSTOWN RD, MARTINSBURG, WV 25404) WHERE SHE WAS INFORMED THAT THE VIN WAS NOT INCLUDED. THE MANUFACTURER WAS ALSO NOTIFIED OF THE FAILURE AND WAS GIVEN THE SAME INFORMATION AS THE DEALER. THE MANUFACTURER THEN REFERRED THE CONTACT TO NHTSA FOR FURTHER ASSISTANCE. THE VEHICLE WAS NOT REPAIRED. THE FAILURE MILEAGE WAS 174,000.

07/08/2020
Components: STEERING
Incident Date: 07/06/2020
Crash: No
Fire: No
Vehicle Identification Number: 1FAHP2E82DG******
Summary

TL* THE CONTACT OWNS A 2013 FORD TAURUS. THE CONTACT STATED THAT WHILE DRIVING AT 70 MPH, THE STEERING CEASED WITH THE POWER STEERING ASSIST WARNING LIGHT ILLUMINATED. THE VEHICLE TOWED TO THE RESIDENCE. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE CONTACT WAS INFORMED THAT THE VEHICLE WAS NOT SUBJECTED A RECALL. THE CONTACT LINKED THE FAILURE TO NHTSA CAMPAIGN NUMBER: 15V340000(STEERING) HOWEVER, THE VIN WAS NOT INCLUDED. THE VEHICLE WAS NOT REPAIRED. THE FAILURE MILEAGE WAS APPROXIMATELY 150,000.

07/02/2020
Components: ELECTRICAL SYSTEM,UNKNOWN OR OTHER,FUEL/PROPULSION SYSTEM
Incident Date: 06/25/2020
Crash: No
Fire: No
Vehicle Identification Number: 1FAHP2E86DG******
Summary

VEHICLE BROUGHT IN FOR NON START ISSUE. FUEL DRIVER MODULE REPLACED ON 06/25/20. NOW MY SYNC IS INOPERABLE AFTER FUEL PUMP REPAIR.

06/30/2020
Components: STEERING,WHEELS,ELECTRONIC STABILITY CONTROL
Incident Date: 06/30/2020
Crash: No
Fire: No
Vehicle Identification Number: 1FAHP2F83DG******
Summary

WITHOUT WARNING AND WHILE DRIVING ,THE STEERING WAS VERY VERY VERY HARD TO STEER IN YHE PROPER DIRECTION ALMOST CAUSING A HEAD ON COLLISION AT 50 MPH AND THE ONCOMING TRAFFIC ASWELL 45MPH PLUS = 95 TO 100 MPH COLLISION ON A TWO LANE TWO DIRECTION HIGHWAY.WHEN THIS OCCURRED THE POWER STEERING INFO CAME ON SAID SERVICE POWER STEERING NOW AND STABILITY CONTROL SYSTEM LIGHT CAME ON

06/23/2020
Components: ENGINE
Incident Date: 06/18/2020
Crash: No
Fire: No
Vehicle Identification Number: 1FAHP2F83DG******
Summary

CHECK ENGINE LIGHT CAME ON RECENTLY AND WON'T GO OFF BUT NOTHING ELSE IS A PROBLEM. I WAS TRAVELING TO WYOMING WHEN THIS HAPPENED. *TR

06/09/2020
Components: STRUCTURE
Incident Date: 03/01/2020
Crash: No
Fire: No
Vehicle Identification Number: 1FAHP2M88DG******
Summary

FREQUENT FULL SUSPENSION JOUNCE AND REBOUND TRAVEL MAY INCREASE THE STRESS ON THE REAR SUSPENSION TOE LINKS WHICH MAY OVER TIME RESULT IN A TOE LINK FRACTURE. FORD HAS YET TO PROVIDE THE NECESSARY PART(S) TO EFFECTUATE A RECALL REPAIR BY THE DEALERSHIP. FORD SEEMS TO BE IGNORING THIS NHTSA RECALL IN A TIMELY MANNER. PLEASE CONTACT FORD AND REQUEST IMMEDIATE ATTENTION TO THIS MATTER. THANK YOU. *TR

06/08/2020
Components: FUEL/PROPULSION SYSTEM
Incident Date: 12/30/2019
Crash: No
Fire: No
Vehicle Identification Number: 1FAHP2D84DG******
Summary

I FILL UP GAS TANK, TRY TO START CAR AND CAR DOES NOT START, AND I HAVE TO TRY 2-3 TIMES TO START ENGINE. THEN CHECK ENGINE LIGHT WILL STAY ON UNTIL GAS GOES DOWN. *TR

06/02/2020
Components: STEERING
Incident Date: 06/01/2020
Crash: No
Fire: No
Vehicle Identification Number: 1FAHP2E88DG******
Summary

WHILE STARTING MY CAR A LIGHT CAME ON STATING POWER STEERING ASSISTED FAILED. TURNED CAR OFF , SAT FOR A COUPLE OF MINUTES TRIED AGAIN NO LIGHT. DROVE 11 MILES TO WORK CALLED LARRY MILLER FORD TO BRING IN. DROVE 11 MILES HOME. LOOKED ON FORD WEBSITE SAID THERE WAS A RECALL FOR ALL 2013 MODELS MADE IN CHICAGO FOR RECALL CODE 15S18. TOOK TO DEALER THAT WAS THE DIAGNOSTIC CODE THEY GOT BUT SAID MY VIN NOT COVERED. WANTS 2500 TO REPAIR. MY CAR HAS TWO PLAQUES THAT SAY MADE IN CHICAGO.ONE IN GLOVEBOX AND ONE IN DOOR FRAME. CAR HAS 70107 MILES. I HAVE TO REPAIR BECAUSE I HAVE TO DRIVE 1800 MILES NEXT WEEK TO HANDLE CLOSING MY FATHERS ESTATE. I FEEL LIKE THIS SHOULD BE COVERED UNDER RECALL. *TR

05/26/2020
Components: STEERING
Incident Date: 04/07/2020
Crash: No
Fire: No
Vehicle Identification Number: 1FAHP2D87DG******
Summary

WHILE DRIVING, THE STEERING WHEEL BECOMES EXTREMELY DIFFICULT TO TURN. I LOSE POWER STEERING AND HAVE ONLY MANUAL STEERING. IT DOESN'T MATTER WHAT TYPE OF STREET OR CONDITIONS ARE, THIS ISSUE OCCURS NO MATTER WHAT AND CONTINUES TO OCCUR. NO SYSTEM CHECKS HAVE COME UP ON THE VEHICLE. *TR

05/15/2020
Components: AIR BAGS,SEAT BELTS
Incident Date: 01/20/2020
Crash: No
Fire: No
Vehicle Identification Number: 1FAHP2F8XDG******
Summary

AIRBAG LIGHT STAYS ON. *TR

05/14/2020
Components: STEERING
Incident Date: 02/28/2020
Crash: No
Fire: No
Vehicle Identification Number: 1FAHP2D80DG******
Summary

STEERING ANGLE SENSOR CODE CIB00-64 - WAS DIAGNOSE TO BE ISSUE. THOUGH RECALL WAS APPROVED ON THIS MAKE/MODEL STEERING:ELECTRICAL POWER ASSIST SYSTEMS-THIS CAR IS NOT COVER BECAUSE THEY CLAIM IT WAS BUILT AFTER DATE SUGGESTED IN RECALL FORD 15S18. WITHOUT WARNING AND WHILE CAR IS IN MOTION WHILE DRIVING ON STREET/HIGHWAY AND IN MOTION THE STEERING WHEEL BECOMES STIFF (NO PLAY IN WHEEL AS NORMALLY IT HAS) WHEN YOU PROCEED IN MAKING TURNS THE CAR LOSES ALL POWER AND SHUTS DOWN CAUSING THE ENGINE TO SHUT OFF. WHEN THIS HAPPENS IT WILL NORMALLY START AGAIN,ONCE STARTED AGAIN THE STEERING WHEEL BECOMES VERY HARD TO STEER, MAKING IT ALMOST IMPOSSIBLE TO STEER. THEN WITHOUT WARNING YOU WILL HAVE NORMAL FUNCTION OF THE STEERING. CAUSING YOU TO LOSE CONTROL OF THE CAR BECAUSE WHEN IT RE-CORRECTS THE STEERING FAILURE, IT OFTEN OCCURS WHILE WE ARE OVER COMPENSATING FOR THE LOST OF STEERING, CAUSING THE CAR TO GO OUT OF CONTROL. *TR

05/04/2020
Components: STEERING
Incident Date: 04/21/2020
Crash: No
Fire: No
Vehicle Identification Number: 1FAHP2E8XDG******
Summary

TL* THE CONTACT OWNS A 2013 FORD TAURUS. THE CONTACT STATED WHILE DRIVING AT VARIOUS SPEEDS, THE VEHICLE LOSS POWER STEERING ASSIST AND BECAME DIFFICULT TO MANEUVER. THE VEHICLE WAS NOT TAKEN TO BE DIAGNOSED NOR REPAIRED. A DEALER WAS NOT CONTACTED. THE CONTACT REFERENCED THE FAILURE TO NHTSA CAMPAIGN NUMBER: 15V340000 (STEERING) HOWEVER, THE VIN WAS NOT INCLUDED. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 64,000.

04/21/2020
Components: STEERING
Incident Date: 04/10/2020
Crash: No
Fire: No
Vehicle Identification Number: 1FAHP2H85DG******
Summary

IN 2015 FORD RECALLED THE ELECTRIC POWER ASSIST SYSTEM FOR STEERING ON THE 2011-2013 FORD TAURUS. I CURRENTLY HAVE A 2013 TAURUS THAT IS NOT COMING UP WITH THE RECALL BUT IS HAVING THIS ISSUE. IT IS VERY UNSAFE AS THE STEERING WHEEL STICKS AND DOES NOT TURN PROPERLY.

04/08/2020
Components: STEERING
Incident Date: 04/04/2020
Crash: No
Fire: No
Vehicle Identification Number: 1FAHP2KT4DG******
Summary

POWER STEERING ASSIST FAILURE THE SAME AS WHAT IS DESCRIBED IN RECALL 15S18 ( NHTSA CAMPAIGN NUMBER: 15V34000 ) BUT CARS MADE AFTER A CERTAIN DATE ARE NOT COVERED BY THAT RECALL, EVEN WHEN THE EXACT SAME ISSUE IS HAPPENING. THE RECALL NEEDS TO BE EXTENDED TO LATER MODELS FOR THE SAME ISSUE.

04/08/2020
Components: STEERING
Incident Date: 06/01/2019
Crash: No
Fire: No
Vehicle Identification Number: 1FAHP2H82DG******
Summary

STEERING WHEEL SHAKES ARE GETTING WORSE EVERY MONTH. WHILE DRIVING, STEERING WHEEL STICKS DURING TURNING AND GETS STUCK. STRAIGHTENING THE WHEEL AFTER A TURN IS HARD TO COMPLETE. HAVE TO PULL STEERING WHEEL HARD TO GET OUT STRAIGHTENED. THESE ISSUES HAPPEN BOTH WHILE DRIVING SLOW AND HIGHER SPEED. *TR

04/01/2020
Components: STEERING
Incident Date: 03/15/2020
Crash: No
Fire: No
Vehicle Identification Number: 1FAHP2M82DG******
Summary

TL* THE CONTACT OWNS A 2013 FORD TAURUS. THE CONTACT STATED THAT WHEN TURNING, THE STEERING WHEEL EMITTED A GRINDING SOUND. THE GRINDING SOUND WAS ALSO EMITTED WHEN REVERSING THE VEHICLE. THE VEHICLE WAS TAKEN TO TWO INDEPENDENT MECHANICS FOR INSPECTION. THE CONTACT WAS INFORMED THAT THE ROCK AND PINION AND POWER STEERING GEARBOX FAILED AND NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS CONTACTED. THE APPROXIMATE FAILURE MILEAGE WAS 114,000.

03/31/2020
Components: STEERING
Incident Date: 03/18/2020
Crash: No
Fire: No
Vehicle Identification Number: 1FAHP2F82DG******
Summary

THE VEHICLE STARTED TO LOSE POWERSTEERING WHILE DRIVING DOWN THE ROAD, ITS REALLY HARD TO STEER THE VEHICLE ALMOST GOT IN ACCIDENT. THE POWER STEERING NOW GIVES A MESSAGE SAYING ITS FAULTY, I HAVE TOOK IT TO FORD DEALER BECAUSE IVE FOUND FORMS ONLINE SHOWING THERE HAS BEEN RECALLS ON THE POWERSTEERING. FORD DENID THAT THERE IS RECALLS ON THE ELECTRIC POWERSTEERING SYSTEM.

03/30/2020
Components: STEERING
Incident Date: 03/27/2020
Crash: No
Fire: No
Vehicle Identification Number: 1FAHP2F87DG******
Summary

TL* THE CONTACT OWNS A 2013 FORD TAURUS. THE CONTACT STATED THAT WHILE THEIR SPOUSE WAS DRIVING AT APPROXIMATELY 65 MPH, THE STEERING WHEEL FAILED TO TURN AND LOSS ALL POWER STEERING ASSIST WITHOUT WARNING. THE VEHICLE WAS TOWED TO AN INDEPENDENT MECHANIC WHERE IT WAS DIAGNOSED THAT THE ELECTRICAL POWER STEERING ASSIST GEAR NEEDED TO BE REPLACED. THE CONTACT CONTACTED SIOUX CITY FORD LOCATED AT (3601 SINGING HILLS BLVD, SIOUX CITY, IA 51106) AND WAS INFORMED OF THE FAILURE. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 100,000.

03/27/2020
Components: ELECTRICAL SYSTEM,SEATS,FUEL/PROPULSION SYSTEM
Incident Date: 01/01/2020
Crash: No
Fire: No
Vehicle Identification Number: 1FAHP2E89DG******
Summary

THERE IS A RECALL ON THIS ISSUE THAT I'M HAVING WHEN I WENT TO FORD THEY SAID THERE IS NO RECALL BUT I SEE A RECALL ONLINE FOR SAME ISSUE THE PROBLEM NEVER GOT TAKING CARE OF SO I WANTED TO GET IT TAKING CARE OF. CHECK ENGINE LIGHT ON I HAD IT LOOKED AT THE RECALL IS SAME ISSUE SHOWING ON MY CHECK ENGINE LIGHT. WHY IS FORD SAYING THERE IS NO RECALL WHEN I SEE THAT IT CLEARLY SHOWS RECALL AND NO WORK HAD BEEN DONE TO MY VEHICLE TO FIX THIS ISSUE?

03/16/2020
Components: ELECTRICAL SYSTEM,ELECTRONIC STABILITY CONTROL,ENGINE
Incident Date: 03/14/2020
Crash: No
Fire: No
Vehicle Identification Number: 1FAHP2E84DG******
Summary

MY CAR HAD A HARD START AND ROUGH IDLE. 02 SENSORS WERE ORDERED BECAUSE IF THE CODE IT WAS GIVING OFF. DAYS LATER MY CAR THREW A WENCH SIGN, ONLY ONCE AFTER THE CAR TURNED OFF IT DIDN'T SHOW UP AGAIN. THE CAR STARTED JERKING, THE RPMS WERE JUMPING AND THE CAR ACTUALLY SHUT OFF ON ME WHILE DRIVING. AFTER LOOKING UP THESE CODES THIS WAS AN ISSUE MANY OTHERS WERE HAVING WITH THIS CAR AND OTHER FORD MODELS. IT HAS SINCE TURNED ON, RAN FOR SECONDS, AND TURN OFF SHORTLY AFTER. EACH TIME A CODE IS RAN IT SHOWS SOMETHING DIFFERENT THAN IT DID PREVIOUSLY.

03/05/2020
Components: FUEL/PROPULSION SYSTEM
Incident Date: 03/03/2020
Crash: No
Fire: No
Vehicle Identification Number: 1FAHP2F88DG******
Summary

2013 TAURUS LIMITED WITH 71,300 MILES WOULD RANDOMLY STALL ONLY LIKE 3 TIMES THOUGH. I WOULD HAVE TO RESTART IT TO CONTINUE ON. BUT ON 3/3/20, I WAS WAS READY TO LEAVE WORK AND MY TAURUS WOULD CHURN BUT NOT START. THE LIGHT PANEL AND HEADLIGHTS CAME ON AND THE BATTERY WAS NOT DEAD. I HAD TO LEAVE IT IN THE PARKING LOT OVERNIGHT. THE NEXT DAY I HAD TO HAVE IT TOWED TO A FORD DEALERSHIP. I HAD DONE THE RESEARCH SO I KNEW WHAT THE PROBLEM WAS SO I LET THE DEALERSHIP KNOW. SURE ENOUGH, THE FUEL PUMP MODULE NEEDED TO BE REPLACED AT MY EXPENSE OF $341.

02/15/2020
Components: FUEL/PROPULSION SYSTEM
Incident Date: 02/14/2020
Crash: No
Fire: No
Vehicle Identification Number: 1FAHP2MK7DG******
Summary

PURCHASED A USE 2013 POLICE INTERCEPTOR. DROVE TO STORE, CAR WON'T START, SAT FOR A WHILE IT STARTED, DROVE HOME AND PARKED IT. NOT THE FIRST TIME VEHICLE ENGINE STALLS OUT, ENGINE CUTS OUT, WON'T START. IS THERE A RECALL ON FUEL SYSTEM? CAN FORD REMEDY THE SITUATION OR HAS IT BEEN FIXED ALREADY?

02/05/2020
Components: STEERING,POWER TRAIN
Incident Date: 11/01/2018
Crash: No
Fire: No
Vehicle Identification Number: 1FAHP2E82DG******
Summary

POWER STEERING IN MY VEHICLE WENT OUT IN MY VEHICLE WHILE DRIVING ON THE FREEWAY. I DID A BUNCH OF RESEARCH ON 2013 FORD TAURUS AND DISCOVERED THERE WAS A RECALL ISSUED BY THE MANUFACTURER TUER BUT MY VIN WAS NOT COVERED. I READ IN SEVERAL FORUMS THAT THIS IS HAPPENING TO HUNDREDS OF OTHER WITH THE SAME MAKE AND MODEL, ALL TYPICALLY HAPPENING IN THE 80K -100K MILEAGE. SEVERAL ATTEMPTS WERE MADE BY MYSELF AND THE DEALER TO DOING THE REPAIR TO GET ASSISTANCE AND I WAS JUST GIVEN THE RUN AROUND OVER AND OVER, EVERY PERSON I SPOKE TO HAD A DIFFERENT ANSWER OR INFORMATION. THE DEALER NEVER RECEIVED A RESPONSE FROM THE MANUFACTURER, SO I PAID THE $3100 IN FULL. I CONFIRMED WITH THE DEALER THIS WAS THE EXACT PART THAT NEEDED TO BE REPLACED IN RECALL 15V340000 THAT MY VEHICLE WAS NOT COVERED UNDER. I STRONGLY BELIEVE THEY MISSED A LARGE SECTION OF VIN'S THAT WERE AFFECTED AND WE ARE HAVING TO PAY TO REPLACE THE PARTS OR OUR VEHICLES ARE JUST LEFT UN ABLE TO DRIVE.

01/29/2020
Components: UNKNOWN OR OTHER,FUEL/PROPULSION SYSTEM
Incident Date: 01/29/2020
Crash: No
Fire: No
Vehicle Identification Number: 1FAHP2KT5DG******
Summary

VEHICLE IN MOTION ON EXPRESSWAY FAILS TO ACCELERATE/LOSS OF POWER ON ACCELERATION VEHICLE TIME OF FAILURE 73,000 MILES NO IN DASH LIGHTS OR CODES. DANGEROUS AND CAN POSE EXTREME RISK OF VEHICLE CRASH. TOOK TO FORD DEALER THEY INFORMED TO JUST GET RID OF IT. JUST PURCHASED VEHICLE LESS THAN SIX MONTHS AGO.

01/29/2020
Components: STEERING,SUSPENSION
Incident Date: 01/27/2020
Crash: No
Fire: No
Vehicle Identification Number: 1FAHP2E95DG******
Summary

VEHICLE KEEPS SLIPPING AND MAKING CLUNKING NOISES WHEN GOING DOWN THE HIGHWAY. I DIDN'T HAVE THIS ISSUE UNTIL A MONTH AGO AND IT SEEMS TO BE GETTING WORSE. THE GUY AT BELLE TIRE SAID THE RACK IS A COMMON ISSUE WITH FORD TAURUS'. TRYING TO KEEP AWAY FROM BUMP AND TURNS BUT I HAVE A LOT WHEN DRIVING IN GRAND RAPIDS. I'VE ALMOST HIT CARS BECAUSE IT RANDOMLY PULLS ME IN ONE DIRECTION. VEHICLE IS ONLY MOVING WHEN IT HAPPENS AND HAPPENS BOTH ON THE HIGHWAY AND WHEN I'M GOING IN REVERSE WITH THE WHEEL TURNED ALL THE WAY IN ONE DIRECTION.

01/27/2020
Components: FUEL/PROPULSION SYSTEM
Incident Date: 01/23/2020
Crash: No
Fire: No
Vehicle Identification Number: 1FAHP2F89DG******
Summary

CAR STALLED WHILE DRIVING LATER WOULD NOT START WOULD TURN OVER BUT NOT RUN

01/27/2020
Components: FUEL/PROPULSION SYSTEM
Incident Date: 01/13/2020
Crash: No
Fire: No
Vehicle Identification Number: 1FAHP2F89DG******
Summary

VEHICLE EMITS STRONG ODOR OF GASOLINE WHEN SETTING IN GARAGE. DO NOT SEE ANY VISIBLE FUEL LEAK. AFRAID FUMES MAY IGNITE!

01/19/2020
Components: STEERING
Incident Date: 12/28/2018
Crash: No
Fire: No
Vehicle Identification Number: 1FAHP2E81DG******
Summary

MY BREAK LIGHT CAME ON AND MY POWER STEERING WENT OUT IT'S SAYING THERE IS NO RECALL ON MY CAR BUT I THINK IT SHOULD BE BECAUSE SOMETHING IS WRONG WITH IT

01/12/2020
Components: STEERING
Incident Date: 12/15/2019
Crash: No
Fire: No
Vehicle Identification Number: 1FAHP2F88DG******
Summary

STARTED CAR POWER STEERING DEFAULT CAME ON WILL NOT GO OFF THIS HAPPEN TWICE FIRST TIME WENT OFF BUT SECOND TIME WILL NOT GO OFF. CAN'T TURN THE CAR EITHER DIRECTION.

01/06/2020
Components: FUEL/PROPULSION SYSTEM
Incident Date: 01/04/2020
Crash: No
Fire: No
Vehicle Identification Number: 1FAHP2F95DG******
Summary

THE 2013 FORD TAURUS WAS STALLING INTERMITTENTLY AND TAKEN TO THE GARAGE WHERE THE DIAGNOSTIC CODE SHOWING UP WAS P0627, WHICH POINTS TO A FUEL PUMP MODULE FAILURE HAD OCCURRED. THIS SEEMS LIKE THE SAME ISSUE AS SHOWN IN NHTSA CAMPAIGN NUMBER: 16V621000 BUT DID NOT INCLUDE MY 2013 TAURUS AND SEEMS THAT IT SHOULD HAVE. SUMMARY FROM NHTSA CAMPAIGN NUMBER 16V621000: FORD MOTOR COMPANY (FORD) IS RECALLING CERTAIN MODEL YEAR 2013-2015 FORD TAURUS, FORD FLEX, LINCOLN MKS AND LINCOLN MKT VEHICLES EQUIPPED WITH 3.5L GTDI ECOBOOST ENGINES AND 2013-2015 FORD TAURUS POLICE INTERCEPTOR VEHICLES. A COMPONENT WITHIN THE FUEL PUMP ELECTRIC MODULE (PEM) MAY OVERHEAT CAUSING A LOSS OF ELECTRICAL POWER TO THE FUEL PUMP. FORD RECALL NUMBER FOR THIS WAS 16S31.

12/30/2019
Components: ENGINE
Incident Date: 10/18/2019
Crash: No
Fire: No
Vehicle Identification Number: 1FAHP2F89DG******
Summary

WHILE DRIVING ON HIGHWAY OVER 60 MPH, ON OCTOBER 18, 2019 AT APPROXIMATELY 19:30 CALIFORNIA TIME, WRENCH SYMBOL APPEARED, AND I LOST ACCELERATION. THERE COULD HAVE BEEN A TERRIBLE ACCIDENT, BUT I HAD DIFFICULT TIME TO PULL OVER. DIAGNOSIS SHOWN THAT THROTTLE ACTUATOR A CONTROL SYSTEM ' STUCK OPEN. ON OCTOBER 19, 2019 AT 13:39 CALIFORNIA TIME, I CALLED FORD AND ASKED THEM TO REPLACE THE DEFECTIVE PART AT THE EXPENSE OF THE COMPANY, REGARDLESS OF WARRANTY BECAUSE THIS PART IS SENSITIVE AND RELATED TO PUBLIC SAFETY AND SHOULD NOT BE MALFUNCTIONING UNDER ANY CIRCUMSTANCES. FORD REPRESENTATIVE ASKED ME TO GO TO THE NEAREST DEALERSHIP AND KEEP THE RECEIPT IN THE HOPE THAT I WILL BE REIMBURSED IN THE FUTURE IF THE SAME ISSUE HAPPENS WITH OTHERS, SO I DID THAT. ON OCTOBER 25 AT 08:44 CALIFORNIA TIME, I CALLED AGAIN FORD COMPANY AND ASKED THEM TO DELIVER MY MESSAGE TO THE EXECUTIVE DIRECTOR IN ORDER TO TAKE THE APPROPRIATE ACTION. FORD REPRESENTATIVE REPEATED WHAT WAS PREVIOUSLY SAID AND GAVE ME A CASE NUMBER: CAS/24590915. SO FAR, THERE IS NO RESPONSE. I FOUND, THROUGH MY ONLINE BROWSING, THAT THERE ARE A LOT OF COMPLAINTS ABOUT THIS SAME THROTTLE BODY PROBLEM. I RESPECTIVELY REQUEST YOU TAKE THIS ISSUE IN YOUR CONSIDERATION BEFORE SOMEONE GET HURT. THE APPROXIMATE FAILURE MILEAGE WAS 34,900.

12/30/2019
Components: STEERING
Incident Date: 12/30/2019
Crash: No
Fire: No
Vehicle Identification Number: 1FAHP2E86DG******
Summary

STEERING BECOMES DIFFICULT WHILE DRIVING THE VEHICLE IN COLD WEATHER. VEHICLE WAS ALLOWED TO WARM UP FOR APPROXIMATELY 10 MINUTES BEFORE BEING DRIVEN ON CITY STREETS AS WELL AS HIGHWAY. ALL FORMS OF TURNING THE WHEEL (EITHER TURNING ONTO A DIFFERENT STREET IN THE CITY OR A LANE CHANGE ON THE HIGHWAY) WERE DIFFICULT TO DO DUE TO A LACK OF ASSISTANCE FROM THE ELECTRONIC STEERING ASSIST SYSTEM.

12/17/2019
Components: STEERING
Incident Date: 12/11/2019
Crash: No
Fire: No
Vehicle Identification Number: 1FAHP2F9XDG******
Summary

ON 12/11 AT 2:30PM POWER STEERING FAILED WITHOUT WARNING 5 MINUTES AFTER STARTING AND TURNING RIGHT ONTO JOHNNIE DODDS (CITY STREET). WARNING MESSAGE APPEARED INDICATING POWER STEERING FAILURE. DROVE SEVERAL MILES, PARKED AND SHUT OFF CAR. RESTARTED ABOUT 10 MINUTES LATER AND NO PROBLEMS SINCE. HAVE DRIVEN ABOUT 35 MILES WITH NO PROBLEMS. CONCERNED FOR SAFETY OF SUDDEN STEERING FAILURES IN FUTURE. FORD SERVICE ADVISOR AT JONES FORD INDICATED THAT THEY PROBABLY WOULDN'T FIND ANYTHING WRONG SINCE THEY CAN'T RECREATE THE PROBLEM.

12/13/2019
Components: STEERING
Incident Date: 01/01/2019
Crash: No
Fire: No
Vehicle Identification Number: 1FAHP2KT9DG******
Summary

THE POWER STEERING SYSTEM WILL SUDDENLY GO OUT WITHOUT WARNING. THE DASH SHOWS A POWER STEERING FAULT CODE. TO CLEAR THE ISSUE, THE VEHICLE HAS TO BE PUT INTO PARK, IGNITION TURNED OFF AND BACK ON. TENDS TO HAPPEN MOST OFTEN WHEN IT IS HOT OUTSIDE (NOT SURE WHY) AND TYPICALLY AT LOWER SPEEDS. THIS HAS BEEN OCCURRING FOR MONTHS AND I HAVE NOT SEEN A RECALL ON MY PARTICULAR VIN ALTHOUGH THERE ARE REPORTS OF THE SAME MAKE/MODEL HAVING THE ISSUE.

12/12/2019
Components: STEERING
Incident Date: 12/10/2019
Crash: No
Fire: No
Vehicle Identification Number: 1FAHP2E8XDG******
Summary

TL* THE CONTACT OWNS A 2013 FORD TAURUS. THE CONTACT'S GIRLFRIEND STATED THAT SHE EXPERIENCED COMPLETE POWER ASSIST FAILURE WHILE OPERATING THE VEHICLE. THE CONTACT STATED THAT THE POWER STEERING ASSIST FAULT WARNING INDICATOR WAS ILLUMINATED. THE VEHICLE WAS TOWED TO AN INDEPENDENT MECHANIC, BUT THEY WERE UNABLE TO DIAGNOSE THE VEHICLE. THE MECHANIC DISCOVERED NHTSA CAMPAIGN NUMBER: 15V340000 (STEERING), WHICH HE ASSOCIATED WITH THE FAILURE. THE VEHICLE WAS TOWED TO GOSCH FORD TEMECULA (26895 YNEZ RD, TEMECULA, CA 92591, (951) 708-9148) AND THE CONTACT WAS INFORMED THAT THE VEHICLE WAS NOT INCLUDED IN THE RECALL. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE VEHICLE HAS BEEN REPAIRED.*BF CONSUMER STATED WHILE DRIVING ON A HIGHWAY WENT THROUGH A STOP LIGHT, WAS NOT ABLE TO TURN THE WHEEL AND HAD LOCKED UP.*JB

12/11/2019
Components: STEERING
Incident Date: 11/29/2019
Crash: No
Fire: No
Vehicle Identification Number: 1FAHP2E8XDG******
Summary

2013 TAURUS W/ 82,000 MI -IN MY DRIVEWAY, I TURNED ON CAR, GOT THE POWER STEERING ASSIST LIGHT, AND NO STEERING CONTROL - DOESN'T TURN EITHER WAY. THERE IS A RECALL FOR THIS PROBLEM ON THE 2013 TAURUS, BUT NOT ON MY VIN. I CALLED FORD 1-866-436-7332, WAS GIVEN A CASE NUMBER AND TOLD TO HOLD ON TO REPAIR RECEIPTS IN THE CASE A NEW RECALL IS ISSUED AND MY VIN IS INCLUDED. I'M NOT VERY HOPEFUL I WILL EVER GET REIMBURSED. I HAVEN'T REPAIRED IT YET, BUT WILL HAVE TO SINCE I NEED MY CAR. I'M TERRIFIED OF THE COST TO REPAIR.

12/07/2019
Components: STEERING
Incident Date: 12/07/2019
Crash: No
Fire: No
Vehicle Identification Number: 1FAHP2F8XDG******
Summary

CAR WAS STATIONARY IN MY DRIVEWAY..I STARTED THE CAR TO PICK UP GROCERIES, THE POWER STEERING ASSIST WARNING LIGHT CAME ON. THERES NO POWER STEERING, HAVING CAR TOWED TO DEALERSHIP. WAS INFORMED MY CAR CANNOT BE SERVICED UNTIL DEC 19 2019.

12/04/2019
Components: STEERING
Incident Date: 11/30/2019
Crash: No
Fire: No
Vehicle Identification Number: 1FAHP2H8XDG******
Summary

TOTAL LOSS OF POWER STEERING

12/04/2019
Components: STEERING
Incident Date: 12/01/2019
Crash: No
Fire: No
Vehicle Identification Number: 1FAHP2D88DG******
Summary

POWER STEERING STOPPED CAN NOT TURN WHEEL.VEHICLE WAS BEING DRIVEN ON NJ TURNPIKE

12/01/2019
Components: EXTERIOR LIGHTING
Incident Date: 12/01/2019
Crash: No
Fire: No
Vehicle Identification Number: 1FAHP2F83DG******
Summary

THE HEADLIGHTS ON THIS VEHICLE PRESENT A HAZARD AS THEY PROVIDE LITTLE TO NO PERIPHERAL LIGHT. THE HEADLIGHTS ON THIS VEHICLE ARE EQUIPPED WITH ONLY ONE BULB PER SIDE WHICH PROVIDES LIGHT STRAIGHT AHEAD BUT VERY LITTLE LIGHT TO THE SIDE. THUS WHEN ONE MAKES A TURN ONTO ANOTHER ROAD ONE CANNOT SEE THE ROAD BEING TURNED ON PRIOR TO THE TURN. I AM PUTTING A DATE IN BELOW ONLY BECAUSE IT IS REQUIRED.

11/26/2019
Components: STEERING
Incident Date: 01/31/2019
Crash: No
Fire: No
Vehicle Identification Number: 1FAHP2E80DG******
Summary

STEERING IS INTERMITTENTLY EXTREMELY DIFFICULT, HARD TO STEER. WORSE WHEN COLD OR STARTING OUT.

11/18/2019
Components: POWER TRAIN,VEHICLE SPEED CONTROL,ENGINE
Incident Date: 11/10/2019
Crash: No
Fire: No
Vehicle Identification Number: 1FAHP2F8XDG******
Summary

TL* THE CONTACT OWNS A 2013 FORD TAURUS. WHILE DRIVING OVER 50 MPH, THE VEHICLE DECELERATED TO 2 MPH WITHOUT WARNING. IN ADDITION, THE CHECK ENGINE INDICATOR ILLUMINATED. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC WHO DIAGNOSED THAT THE THROTTLE BODY AND PCM WERE FAULTY AND NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER AND LOCAL DEALER WERE NOT NOTIFIED. THE FAILURE MILEAGE WAS 34,951.

11/16/2019
Components: UNKNOWN OR OTHER
Incident Date: 11/15/2019
Crash: No
Fire: No
Vehicle Identification Number: 1FAHP2E88DG******
Summary

I UPDATED THE SYNC SOFTWARE SYSTEM, AND THE "911 ASSIST" AUTOMATIC CRASH NOTIFICATION FEATURE, WAS NO LONGER INCLUDED LIKE IT HAD BEEN FROM THE DAY OF PURCHASE. I FEEL STRONGLY THAT THIS IS AN IMPORTANT SAFETY FEATURE, AND SHOULD NOT BE REMOVED IN THE COURSE OF OWNERSHIP OF THE VEHICLE. THERE WAS NO INDICATION IN THE SOFTWARE UPDATE FEATURES NOTES THAT THIS ACN "911 ASSIST" SYSTEM WOULD BE REMOVED PRIOR TO UPGRADE. FORD CUSTOMER SERVICE CONFIRMED SYNC 2 MFT VERSION V3.10 DOES NOT INCLUDE 911 ASSIST. IT WAS A FEATURE OF MY CAR FROM THE DATE OF MANUFACTURE UP UNTIL THIS SOFTWARE UPGRADE. OEM AUTO MANUFACTURERS SHOULD NOT BE ALLOWED TO REMOVE SAFETY FEATURES THAT WERE DESIGNED INTO CARS, AND I URGE NHTSA TO ENFORCE "GRANDFATHERING" OF SAFETY FEATURES, EVEN OPTION SAFETY FEATURES, LIKE ACN SYSTEMS.

11/15/2019
Components: STEERING,EXTERIOR LIGHTING
Incident Date: 11/15/2016
Crash: No
Fire: No
Vehicle Identification Number: 1FAHP2F85DG******
Summary

TL* THE CONTACT OWNS A 2013 FORD TAURUS. THE CONTACT STATED THAT THE ELECTRICAL POWER STEERING MALFUNCTIONED AGAIN AND THE TRACTION CONTROL AND POWER STEERING WARNING INDICATORS ILLUMINATED. IN ADDITION, THE TURN SIGNALS FAILED TO OPERATE. THE FAILURE OCCURRED INTERMITTENTLY OVER THE PAST THREE YEARS. SEELYE FORD OF KALAMAZOO (3820 STADIUM DR, KALAMAZOO, MI 49008, (269) 375-3820) STATED THAT THE VEHICLE WAS NOT INCLUDED IN NHTSA CAMPAIGN NUMBER: 15V340000 (STEERING). THE VEHICLE WAS ALSO TAKEN TO AN INDEPENDENT MECHANIC WHO STATED THAT THE POWER STEERING MODULE PART OF THE STEERING RACK NEEDED TO BE REPLACED. THE CONTACT PLANNED TO HAVE THE REPAIRS PERFORMED BY AN INDEPENDENT MECHANIC. THE MANUFACTURER STATED THAT IF THE CONTACT FILED A COMPLAINT WITH NHTSA, HE COULD FILE FOR REIMBURSEMENT IF A RECALL WERE ISSUED. THE FAILURE MILEAGE WAS 98,000.

11/15/2019
Components: UNKNOWN OR OTHER
Incident Date: 12/20/2018
Crash: No
Fire: No
Vehicle Identification Number: 1FAHP2H82DG******
Summary

RADIO WOULD NOT PLAY IN 12/2018 BUT THEN IT WAS OK UNTIL THIS YEAR WHEN IT STARTED CAUSING THE FOLLOWING ISSUES IN 11/2019. THE MY FORD TOUCH SYNC IS CAUSING AN EXTREMELY LOUD SQUEALING NOISE WHEN THE CAR IS STARTED, OR WHEN THE RADIO IS ON WHILE DRIVING WHICH IS SO LOUD IT COULD CAUSE YOU TO WRECK. RADIO WILL NOT PLAY AT ALL WHEN THE RADIO IS ON. MOST OF THE TIME THE NOISE WILL GO AWAY IF THE RADIO OR CAR IS TURNED OFF. FORD HAD A RECALL BUT I NEVER WAS NOTIFIED BY FORD. I DISCONNECTED WIRE TO FUSE BOX AND THE RADIO RESET AND ALL WAS FINE, THE RADIO PLAYED ALL THE STATIONS INCLUDING SIRIUS XM BUT WHEN MY WIFE STARTED THE CAR THE NEXT DAY THE LOUD NOISE STARTED AGAIN AND SHE HAD TO GET OUT OF THE CAR BECAUSE IT WAS SO LOUD. SHE REACHED BACK INTO THE CAR AND SHUT THE CAR OFF AND THE NOISE STOPPED. HE GOT BACK IN THE CAR AND STARTED IT AGAIN AND HURRIED UP AND SHUT THE RADIO OFF AND THE NOISE WAS GONE. I GOT IN THE CAR AND TURNED THE RADIO ON AND THE NOISE WAS GONE BUT THE RADIO WOULD NOT PLAY AND THE RADIO WOULD NOT ALLOW ME TO SELECT AM AND FM BUT COULD SELECT SIRIUS XM, USB, AND CD BUT WOULD NOT PLAY. THE LOUD NOISE ALSO HAS STARTED WHEN THE BLUETOOTH IS ON. THIS LOUD NOISE CAN CAUSE AN ACCIDENT BE BECAUSE IT IS SO LOUD. WENT TO THE FORD DEALER AND THEY TOLD ME THAT THE RECALL RAN OUT IN 2017 BUT I WAS NEVER NOTIFIED OF THE RECALL BY FORD. THIS NOISE IS VERY DANGEROUS AND CAN CAUSE ACCIDENTS BECAUSE YOU NEVER KNOW WHEN IT WILL OCCUR. I CALLED FORD AND THEY GAVE ME A CASE # CES24887147 AND THEY WILL LOOK INTO IT BUT THE FORD DEALER TOLD ME THAT THE CASE # IS ABOUT AS FAR AS IT WILL GO. THERE ARE MANY CASES ON LINE AND THE COST FOR THIS REPAIR IS ABOUT $1500.00 BUT IT SHOULD BE FORD'S COST NOT MINE BECAUSE I WAS NEVER NOTIFIED OF THIS VERY DANGEROUS CONDITION WHILE DRIVING DOWN THE HIGHWAY. I INSTALLED LATEST UPDATE IT WORKED THAT DAY BUT ISSUE WAS BACK NEXT DAY.

11/12/2019
Components: POWER TRAIN
Incident Date: 04/15/2019
Crash: No
Fire: No
Vehicle Identification Number: 1FAHP2F82DG******
Summary

TL* THE CONTACT OWNS A 2013 FORD TAURUS. WHILE THE VEHICLE'S GEAR WAS IN PARK, THE CONTACT WENT TO THE TRUNK TO LOOK THROUGH HER BELONGINGS. THE VEHICLE BEGAN TO ROLL BACKWARDS WITHOUT WARNING. THE CONTACT MANAGED TO GET HALFWAY INSIDE THE VEHICLE, BUT WAS DRAGGED AS THE VEHICLE STRUCK A CURB AND CAME TO A COMPLETE STOP. THE VEHICLE WAS NOT DAMAGED. THE CONTACT WAS INJURED, BUT DID NOT RECEIVE MEDICAL ATTENTION. THE CONTACT REFERENCED NHTSA CAMPAIGN NUMBER: 14V393000 (POWER TRAIN). JACK SCHMITT FORD (1820 VANDALIA ST, COLLINSVILLE, IL 62234, (618) 477-8126) WAS CONTACTED AND STATED THAT THE VIN WAS NOT INCLUDED IN A RECALL AND WAS NOT MANUFACTURED AT THEIR LOCATION. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE AND DID NOT ASSIST. THE FAILURE MILEAGE WAS APPROXIMATELY 86,000.

11/06/2019
Components: STEERING
Incident Date: 11/06/2019
Crash: No
Fire: No
Vehicle Identification Number: 1FAHP2F84DG******
Summary

JUNE 2 2015 COMPLAINT #15V340000, LOSS OF ELECTRIC POWER STEERING ASSIST. OUR TAURUS IS DOING THE EXACT SAME THING BUT IS NOT IN THE RECALL.

10/29/2019
Components: ELECTRICAL SYSTEM,VEHICLE SPEED CONTROL,ENGINE
Incident Date: 10/29/2019
Crash: No
Fire: No
Vehicle Identification Number: 1FAHP2D87DG******
Summary

WHILE DRIVING BOTH ON A HIGHWAY ( 55 MPH) AND A TOWN ROAD (25 MPH) THE CAR ENGINE AND THE WHOLE CAR SHUT DOWN AND STALLED OUT. I WAS ABLE TO RESTART THE CAR BRIEFLY, BOTH TIMES, TO GET HOME. I HAD TO USE THE EMERGENCY BREAK TO MANEUVER OFF THE ROAD TO AVOID HITTING OTHER CARS. NOW, AFTER PARKING, THE CAR WILL CRANK BUT WILL NOT START.

10/24/2019
Components: UNKNOWN OR OTHER
Incident Date: 04/01/2019
Crash: No
Fire: No
Vehicle Identification Number: 1FAHP2D98DG******
Summary

WHENEVER I AM DRIVING MY CAR OFTEN BETWEEN 35 AND 55 MILES AN HOUR, MY CAR WILL SHAKE AND STUTTER AND FEEL LIKE IT'S GOING TO STALL OR SHUT DOWN. 3 WEEKS AGO IT COMPLETELY STOPPED RUNNING WHILE I WAS DRIVING IT. I WAS DRIVING THROUGH A PARKING LOT AT THE TIME. WHEN IT SHAKES AND STUTTERS, IT DOES NOT MATTER IF I'M DRIVING ON A HIGHWAY OR IN TOWN. I FEEL VERY UNSAFE WHEN I DRIVE IT. I BOUGHT THE CAR IN APRIL 2019 AND IT HAS BEEN DOING IT EVER SINCE. THE DEALER FROM WHERE I BOUGHT IT DO THE DIAGNOSTIC TESTS AND SAID NOTHING IS WRONG.

10/17/2019
Components: STEERING
Incident Date: 10/14/2019
Crash: No
Fire: No
Vehicle Identification Number: 1FAHP2F85DG******
Summary

TL* THE CONTACT OWNS A 2013 FORD TAURUS. WHILE STARTING THE VEHICLE, THE STEERING WHEEL WAS DIFFICULT TO TURN AND BECAME INOPERABLE. IN ADDITION, THE POWER ASSIST FAULT MESSAGE WAS DISPLAYED. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC WHO INFORMED THE CONTACT ABOUT THE DIAGNOSTIC FEES. THE CONTACT CALLED TOMMIE VAUGHN FORD (1201 N SHEPHERD DR, HOUSTON, TX 77008, (832) 648-3596), BUT THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS CONTACTED AND DID NOT ASSIST. THE CONTACT STATED THAT THE FAILURE WAS SIMILAR TO WHAT WAS LISTED IN NHTSA CAMPAIGN NUMBER: 15V340000 (STEERING). THE FAILURE MILEAGE WAS 155,000.

10/16/2019
Components: FUEL/PROPULSION SYSTEM
Incident Date: 10/05/2019
Crash: No
Fire: No
Vehicle Identification Number: 1FAHP2E8XDG******
Summary

WE WERE RIDING DOWN A MAIN ROAD GOING AT ABOUT 45 MILES AN HOUR WHEN WE LOST POWER AND THE CAR BEGAN COASTING BUT HAD THE FOOT ON THE PEDAL TO THE FLOOR, WE PULLED OVER WHEN WE COULD GET TO THE SIDE OF THE ROAD AND TURNED THE CAR OFF, STARTED BACK UP BUT HAPPENED AGAIN SO WE PULLED INTO AN AUTO ZONE AND THEY PUT IT ON MACHINE THAT SHOWED WE HAD VERY LITTLE POWER. WE TOWED IT THE NEXT DAY TO A MECHANIC AND HE SAID IT WAS THE THROTTLE BODY UNIT. WE WERE ALMOST HIT SEVERAL TIMES BECAUSE OF THE WAY THE CAR WAS ACTING.

10/15/2019
Components: STEERING
Incident Date: 10/15/2019
Crash: No
Fire: No
Vehicle Identification Number: 1FAHP2E88DG******
Summary

POWER ASSISTED STEERING FAILS TO WORK. STEERING BECOMES TOO STIFF TO TURN THE STEERING WHEEL IN EITHER DIRECTION.

10/14/2019
Components: STEERING,ELECTRONIC STABILITY CONTROL,FUEL/PROPULSION SYSTEM
Incident Date: 10/05/2019
Crash: No
Fire: No
Vehicle Identification Number: 1FAHP2E89DG******
Summary

CAR CRANKS BUT WILL NOT START. REPLACE FUEL CONTROL 5 TIMES BUT WHEN REPLACED THIS LAST TIME IT WILL NOT START. IT WOULD DIE IN TRAFFIC AND I WOULD HAVE TO TRY AND GET TO THE SHOULDER OF THE ROAD TO GET IT STARTED AGAIN. POWER STEERING ASSIST FAILED INDICATOR LIGHT COMES ON AND I HAVE NO POWER STEERING. I'M VERY UNHAPPY WITH THIS CAR. BOUGHT IT BRAND NEW AND HAVE TALKED WITH FORD MOTOR COMPANY BUT THEY SAY MINE IS NOT INCLUDED IN RECALL. 111,000 MILES. HELP ME PLEASE! FUEL CONTROL MODULE WENT OUT FIRST TIME IN 2017 AND THIS MONTH WHICH IS OCTOBER MAKES 5 TIMES REPLACING IT.

10/11/2019
Components: POWER TRAIN
Incident Date: 10/10/2019
Crash: No
Fire: No
Vehicle Identification Number: 1FAHP2E82DG******
Summary

ON NIGHT OF OCTOBER 8,2019 I WAS DRIVING VEHICLE (2013 TAURUS) AND IT JUST LOST ACCELERATION. WRENCH LIGHT CAME ON AND I WAS LUCKY TO BE ABLE TO PULL TO SIDE OF ROAD DUE LIMITED TRAFFIC AT THAT TIME OF NIGHT. ONCE ON ROADSIDE I TURNED THE VEHICLE OFF AND IT RESTARTED AND NO WARNING LIGHTS CAME ON. I PROCEEDED TO DRIVE THE VEHICLE THE SHORT DISTANCE TO MY HOME WITH NO FURTHER PROBLEMS. THE FOLLOWING MORNING I TOOK VEHICLE TO NEARBY SERVICE CENTER. THEY CHECKED FOR CODES BUT NOTHING SHOWED UP. THEY STATED THAT THE THROTTLE BODY APPEARED DIRTY AND SUBSTANTIALLY HAD THEM CLEAN IT. ON OCTOBER 10 THIS TIME WHILE TRAVELING ON A HIGH AT APPROXIMATELY 55/60MPH THE VEHICLE JUST DIED AGAIN/ LOSING ALL POWER TO THE ACCELERATOR. HOW AN ACCIDENT DIDN'T OCCUR IS BEYOND ME. VEHICLE WAS RETURNED TO SERVICE CENTER AND WHEN VEHICLE WAS STARTED THERE NO WARNING LIGHTS APPEARED ALTHOUGH A SUBSEQUENT CHECK OF CODES THIS TIME REVEALED THROTTLE BODY PROBLEM. UPON RESEARCHING ISSUE THERE HAVE BEEN SEVERAL SIMILAR INCIDENTS WITH VARIED IDEAS (POWERTRAIN SENSOR / THROTTLE BODY) AS TO THE CAUSE OF PROBLEM. BUT WHEN TRAVELING ON A HIGHWAY AND THE VEHICLE COMPLETELY LOSES ACCELERATION AND GOES IN TO CREEP MODE IS A SERIOUS SAFETY ISSUE

10/08/2019
Components: STEERING
Incident Date: 10/08/2018
Crash: No
Fire: No
Vehicle Identification Number: 1FAHP2E82DG******
Summary

TL* THE CONTACT'S HUSBAND OWNS A 2013 FORD TAURUS. WHEN THE DRIVER STARTED THE VEHICLE AND BEGAN TO PULL OUT OF THE DRIVEWAY, THE POWER STEERING ASSIST FAULT WARNING INDICATOR ILLUMINATED AND THE POWER STEERING FAILED. THE DRIVER STOPPED, TURNED OFF THE VEHICLE, AND WAITED A FEW MINUTES BEFORE RESTARTING THE VEHICLE. ONCE THE VEHICLE WAS RESTARTED, THE POWER STEERING RESUMED NORMAL OPERATION. THE CONTACT STATED THAT THE FAILURE OCCURRED MULTIPLE TIMES WHEN STARTING THE VEHICLE AND A FEW TIMES ONCE THE VEHICLE HAD BEEN DRIVEN FOR A FEW MINUTES. THE CONTACT CALLED MAGIC CITY FORD LINCOLN (LOCATED AT 809 WILLIAMS RD NE, ROANOKE, VA 24016, 540-345-0911) AND WAS INFORMED THAT THE VEHICLE WAS NOT INCLUDED IN NHTSA CAMPAIGN NUMBER: 15V340000 (STEERING). THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED; HOWEVER, AN APPOINTMENT WAS SCHEDULED TO HAVE THE VEHICLE DIAGNOSED WITHIN A FEW DAYS WITH A CERTIFIED MECHANIC. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE AND CONFIRMED THAT THE VEHICLE WAS NOT INCLUDED IN THE RECALL. THE CONTACT WAS REFERRED TO NHTSA TO FILE A COMPLAINT. THE APPROXIMATE FAILURE MILEAGE WAS 123,619. *DT *TR

10/08/2019
Components: ENGINE
Incident Date: 06/12/2019
Crash: No
Fire: No
Vehicle Identification Number: 1FAHP2F85DG******
Summary

TL* THE CONTACT OWNS A 2013 FORD TAURUS. WHILE DRIVING VARIOUS SPEEDS, THE VEHICLE LOST POWER AND THE CHECK ENGINE WARNING INDICATOR ILLUMINATED. THE CONTACT VEERED TO THE SHOULDER OF THE ROAD AND TURNED OFF THE VEHICLE. ONCE THE VEHICLE WAS RESTARTED, IT RESUMED NORMAL OPERATION. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC, BUT THE CAUSE OF THE FAILURE COULD NOT BE DETERMINED. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE FAILURE RECURRED. REUTHER FORD (1325 MCNUTT ST, HERCULANEUM, MO 63048, (636) 931-9393) WAS CONTACTED AND STATED THAT THE VIN WAS NOT INCLUDED IN A RECALL. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE AND DID NOT ASSIST. THE CONTACT MENTIONED CUSTOMER SATISFACTION PROGRAM NUMBER: 13N03 (SUPPLEMENT #1 THROTTLE BODY EXTENDED COVERAGE DATED MARCH 5, 2014). THE FAILURE MILEAGE WAS APPROXIMATELY 94,000.

09/27/2019
Components: STEERING
Incident Date: 09/25/2019
Crash: No
Fire: No
Vehicle Identification Number: 1FAHP2KT9DG******
Summary

STEERING IS EXTREMELY LOUD AND ROUGH. DURING TURNS, THE STEERING WHEEL LOCKS UP AND REQUIRES AN EXTREME AMOUNT OF FORCE TO RETURN TO "NATURAL" POSITION. DUE TO THE STEERING LOCKING, THERE HAS BEEN ONE COLLISION THUS FAR. I HAVE HAD THREE TECHNICIANS LOOK AT MY VEHICLE AND DUE TO THE ISSUES I AM HAVING THEY RECOMMEND THAT I "AVOID USAGE AT ALL COSTS". FORD KNOWS OF THIS ISSUE AND HAS A FIELD SERVICE ACTION (FSA) OPEN BECAUSE OF THE ELECTRIC POWER ASSISTED STEERING (EPAS) FAILING. THIS IS UNDER FSA NUMBER 15N01. WHEN GOING TO A FORD DEALERSHIP THE SERVICE MANAGER STATED THAT THE RECALL COULD NOT BE FULFILLED BECAUSE NO POWER STEERING CONTROL MODULE (PSCM) OR EPAS DIAGNOSTIC TROUBLE CODES (DTC) HAS BEEN THROWN. THE MANUFACTURER RECALL 15S18 SUPPLEMENT #2 STATES THAT "THIS SAFETY RECALL INVOLVES REPROGRAMMING THE POWER STEERING CONTROL MODULE (PSCM), OR REPLACING THE STEERING GEAR ONLY IF THERE IS EVIDENCE THAT CERTAIN DIAGNOSTIC TROUBLE CODES (DTCS) EXIST OR WERE PREVIOUSLY SET, BUT ARE NO LONGER PRESENT." THIS WAS AMMENDED FROM THE PREVIOUS SUPPLEMENT.

09/26/2019
Components: AIR BAGS
Incident Date: 09/24/2019
Crash: Yes
Fire: No
Vehicle Identification Number: 1FAHP2F86DG******
Summary

I WAS DRIVING MY CAR IN A PARKING LOT & HIT A BARRIER.THE DRIVERS STEERING WHEEL AIRBAG DEPLOYED. WHEN I TOOK MY CAR TO FORD MECHANIC THEY STATED THE SENSOR RECORDED MY SPEED @6.2.

09/25/2019
Components: STEERING
Incident Date: 09/25/2019
Crash: No
Fire: No
Vehicle Identification Number: 1FAHP2E81DG******
Summary

I TURNED ON THE CAR AND THE WARNING MESSAGE APPEARED. POWER STEERING ASSISTANT ISSUE, I PRESSED OK AND TRIED TO DRIVE BUT HAD NO CONTROL OF STEERING, LUCKILY I WAS NOT ON A MAJOR HIGHWAY WHEN THIS OCCURRED.

09/24/2019
Components: STEERING
Incident Date: 10/02/2018
Crash: No
Fire: No
Vehicle Identification Number: 1FAHP2KT5DG******
Summary

WHILE DRIVING, THE POWER STEERING DIAGNOSTIC TROUBLE CODES (DTC) CAME ON MY DASH BOARD AND THE CAR WAS ALMOST UNBEARABLE TO STEER. I TRIED TO DRIVE THE CAR TO A SHOP, THE CAR REVERTED TO MANUAL STEERING AND EVENTUALLY WHEN I TURNED IT OFF IN THE PARKING LOT NEXT TO THE SHOP, IT DIED AND WOULD NOT START. I HAD TO HAVE IT TOWED TO THE NEAREST REPAIR SHOP WHERE THEY REPLACED THE ENTIRE ELECTRONIC STEERING GEAR ASSEMBLY MODULE. THIS WAS A SAFETY HAZARD AS I WAS IN THE MIDDLE OF DRIVING ON THE HIGHWAY WHILE IT HAPPENED.

09/04/2019
Components: STEERING
Incident Date: 09/04/2019
Crash: No
Fire: No
Vehicle Identification Number: 1FAHP2F84DG******
Summary

THIS VIN IS NOT INCLUDED IN THE JUNE 2, 2015 RECALL FOR LOSS OF ELECTRIC POWER STEERING ASSIST. IT IS DOING THE EXACT THING THAT THE RECALLED ONES DID.

09/03/2019
Components: STEERING
Incident Date: 09/03/2019
Crash: No
Fire: No
Vehicle Identification Number: 1FAHP2E88DG******
Summary

STEERING POWER WENT OUT, STEERING LIGHT CAME ON. WENT TO PULL OUT OF PARKING LOT AND STEERING GOT REAL HARD. I TURNED VEHICLE OFF AND TURNED BACK ON AND IT FIXED THE PROBLEM. (THIS WAS ABOUT 3 WEEKS AGO). TODAY I HAD TO REPLACE THE BATTERY AND AFTER I REPLACED THE BATTERY AND STARTING THE VEHICLE THE SAME PROBLEM HAPPENED AGAIN WITH THE STEERING, BUT THIS TIME THE STEER3LIGHT STAYED ON AND IT IS HARD TO TURN.

09/02/2019
Components: ENGINE
Incident Date: 09/02/2019
Crash: No
Fire: No
Vehicle Identification Number: 1FAHP2F84DG******
Summary

MY 2013 FORD TAURUS WILL AUTOMATICALLY SHUT OFF IN THE MIDDLE OF DRIVING. WE TOOK IT TO A DEALER AND THEY COULDN'T FIX IT. THE PROBLEM WENT AWAY ON ITS OWN AND A COUPLE OF MONTHS LATER IS DOING IT AGAIN. THE CAR STALLS AND OFTEN STOPS IN THE MIDDLE OF DRIVING. SO DISAPPOINTED IN THIS PURCHASE BUT NOW WE ARE STUCK .

08/30/2019
Components: POWER TRAIN
Incident Date: 06/09/2019
Crash: No
Fire: No
Vehicle Identification Number: 1FAHP2E89DG******
Summary

TL* THE CONTACT OWNS A 2013 FORD TAURUS. WHILE DRIVING VARIOUS SPEEDS, THE VEHICLE DECELERATED, STALLED, AND THE MAINTENANCE VEHICLE WARNING INDICATOR ILLUMINATED. WHEN THE VEHICLE WAS RESTARTED, IT OPERATED NORMALLY. THE VEHICLE WAS TAKEN TO ACADEMY FORD (13401 BALTIMORE AVE, LAUREL, MD 20707, (800) 658-7794), BUT THE CAUSE OF THE FAILURE COULD NOT BE DETERMINED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE AND A CASE NUMBER WAS PROVIDED. THE FAILURE MILEAGE WAS 130,000.

08/26/2019
Components: STEERING
Incident Date: 08/25/2019
Crash: No
Fire: No
Vehicle Identification Number: 1FAHP2E84DG******
Summary

TL* THE CONTACT OWNS A 2013 FORD TAURUS. WHILE OPERATING THE VEHICLE, THE POWER STEERING FAILED AND CAUSED THE STEERING WHEEL TO BECOME VERY DIFFICULT TO TURN IN EITHER DIRECTION. DURING THE FAILURE, THE MESSAGE 'POWER STEERING ASSIST' DISPLAYED. THE VEHICLE WAS TOWED TO AN UNKNOWN DEALER WHO DIAGNOSED THAT THE STEERING SOFTWARE WAS FAULTY. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE, BUT NO ASSISTANCE WAS OFFERED. THE FAILURE MILEAGE WAS 177,000.

08/22/2019
Components: STEERING
Incident Date: 08/22/2019
Crash: No
Fire: No
Vehicle Identification Number: 1FAHP2F84DG******
Summary

THIS VIN IS NOT IN THE RECALL. JUNE 2, 2015. CAMPAIGN #15V340000. OUR CAR IS DOING THE EXACT SAME THING AND FORD WON'T DO ANYTHING. THEY SAY YOU HAVE TO RECALL IT FIRST.

08/22/2019
Components: STEERING,ELECTRONIC STABILITY CONTROL
Incident Date: 08/15/2019
Crash: No
Fire: No
Vehicle Identification Number: 1FAHP2F89DG******
Summary

STARTED LOSING STEERING CONTROL AT HIGHWAY SPEEDS. TRACTION CONTROL LIGHT CAME ON SO I SLOWED DOWN TO CONTROL VEHICLE. HAD IT TOWED INTO DEALERSHIP. DEALER SAID THE ELECTRONIC CONTROLS TO STEERING WERE LOCKED UP AND HAD TO BE REPLACED ALONG WITH THE PINION AND RACK. DEALER AND FORD CLAIM THERE IS NO RECALL. THE BELOW RECALL INFORMATION FROM THE NHTSA DESCRIBES EXACTLY WHAT WAS WRONG, WAS FIXED BY DEALERSHIP BUT I WAS CHARGED $2,412 TO REPLACE PARTS RATHER THAN DOWNLOAD NEW CODES TO FIX THE ISSUE. SUMMARY FORD MOTOR COMPANY (FORD) IS RECALLING CERTAIN MODEL YEAR 2011-2012 FORD FUSION VEHICLES WITHOUT A 3.5L ENGINE AND LINCOLN MKZ HYBRID ELECTRIC VEHICLES, 2011 MERCURY MILAN VEHICLES, 2011-2012 FORD TAURUS, FORD FLEX, LINCOLN MKS, AND LINCOLN MKT VEHICLES EQUIPPED WITH A 3.5L GTDI ENGINE AND 2013 FORD TAURUS, FORD FLEX, LINCOLN MKS, AND LINCOLN MKT VEHICLES EQUIPPED WITH ANY AVAILABLE ENGINE. THE AFFECTED VEHICLES HAVE ELECTRIC POWER STEERING ASSIST SYSTEMS THAT MAY SHUT DOWN AS A RESULT OF A STEERING MOTOR SENSOR FAULT. CONSEQUENCE IF THE VEHICLE EXPERIENCES A LOSS OF POWER STEERING ASSIST, EXTRA STEERING EFFORT WILL BE REQUIRED AT LOWER SPEEDS, INCREASING THE RISK OF A VEHICLE CRASH. REMEDY FORD WILL NOTIFY OWNERS, AND DEALERS WILL CHECK THE POWER STEERING CONTROL MODULE (PSCM) FOR DIAGNOSTIC TROUBLE CODES (DTC). IF DEALERS FIND ANY LOSS OF STEERING ASSIST DTCS, THE STEERING GEAR WILL BE REPLACED, FREE OF CHARGE. IF, NO CODES ARE FOUND DURING THE PSCM INSPECTION, THE PSCM SOFTWARE WILL BE UPDATED, FREE OF CHARGE. THE RECALL IS EXPECTED TO BEGIN JULY 20, 2015. OWNERS MAY CONTACT FORD CUSTOMER SERVICE AT 1-866-436-7332. FORD'S NUMBER FOR THIS RECALL IS 15S18. NOTIFY OWNERS MAY ALSO CONTACT THE NATIONAL HIGHWAY TRAFFIC SAFETY ADMINISTRATION VEHICLE SAFETY HOTLINE AT 1-888-327-4236 (TTY 1-800-424-9153), OR GO TO WWW.SAFERCAR.GOV.

08/20/2019
Components: STEERING
Incident Date: 08/20/2019
Crash: No
Fire: No
Vehicle Identification Number: 1FAHP2F84DG******
Summary

LOSS OF ELECTRIC POWER STEERING ASSIST. JUNE 2, 2015 REPORT. CAMPAIGN #15V340000. THIS VIN IS NOT IN THE RECALL BUT IS DOING THE EXACT SAME THING AS THE ONES IN THE RECALL. THIS HAPPENS INTERMITTENTLY OVER THE LAST YEAR.

08/18/2019
Components: FUEL/PROPULSION SYSTEM
Incident Date: 08/17/2019
Crash: No
Fire: No
Vehicle Identification Number: 1FAHP2E89DG******
Summary

WHILE DRIVING ON STATE HIGHWAY, MY VEHICLE STARTED LOSING POWER AND ACCELERATION. MY SPEED WAS BETWEEN 55-65MPH AND THE VEHICLE WAS NOT OVERHEATING. THE ENGINE STARTED SHAKING AND MAKING NOISES AS WELL. I WAS ABLE TO DRIVE ABOUT ANOTHER MILE BEFORE THE VEHICLE CAME TO A COMPLETE STOP. WHILE SITTING ON THE SIDE OF THE ROAD AT NIGHT WITH MY KIDS, THE VEHICLE CONTINUED TO SHAKE AND HAD THE TOOL SYMBOL LIGHT ON. WHEN I TRIED TO ACCELERATE, THE ENGINE WOULD SHAKE MORE AND SPUTTER. I LOOKED AT THE ENGINE AND COULD SEE IT SHAKING WITH NO OBVIOUS FLUID LEAKS. AFTER TURNING THE VEHICLE OFF AND SITTING FOR A COUPLE OF MINUTES, I WAS ABLE TO START THE VEHICLE AND DRIVE HOME. IT SEEMS LIKE EVERYTHING IS BACK TO NORMAL BUT I WILL BE CONTACTING MY FORD DEALERSHIP IN THE MORNING TO CHECK IT.

08/09/2019
Components: STEERING
Incident Date: 07/25/2019
Crash: No
Fire: No
Vehicle Identification Number: 1FAHP2E89DG******
Summary

POWER STEERING STOPS WORKING. HUNDREDS OF THOUSANDS RECALLED FOR THIS EXPENSIVE FAULTY/ POOR ENGINEERING. 2013 TAURUS BUT NOT MY . CALLED FORD THEY DON'T EVEN WANT TO TALK TO YOU. DON'T USE THE CAR ANYMORE. CAN CAUSE A SERIOUS ACCIDENT AND I DON'T SEE HOW FORD WOULDN'T BE RESPONSIBLE. KNOWN ISSUE THEY JUST PICK AND CHOOSE WHO GETS HELPED. WHEN STARTING CAR THE POWER STEERING ASSIST FAILURE CODE PROMPTS AND YOU CAN'T DRIVE THE CAR. I'M SURE IT CAN HAPPEN WHEN YOU ARE DRIVING. CAR BECOMES TOO HARD TO HANDLE EVEN FOR A MAN , CAN'T EVEN IMAGINE IF IT HAPPEN TO MY WIFE.

07/29/2019
Components: POWER TRAIN,ENGINE
Incident Date: 07/24/2019
Crash: No
Fire: No
Vehicle Identification Number: 1FAHP2D89DG******
Summary

VEHICLE LOSES POWER SUDDENLY AND WITHOUT WARNING.

07/29/2019
Components: STEERING
Incident Date: 07/17/2017
Crash: No
Fire: No
Vehicle Identification Number: 1FAHP2E83DG******
Summary

POWER STEERING ASSIST KEEPS FAULTING OUT GOING DOWN THE ROAD. SO MUCH THAT IT IS CURRENTLY OUT NOW. HAZARDOUS TO DRIVE ON THE ROAD. SOME 2013 WERE RECALLED BUT MY VIN NUMBER WASN'T. WHY NOT.

07/23/2019
Components: ENGINE
Incident Date: 07/01/2019
Crash: No
Fire: No
Vehicle Identification Number: 1FAHP2KT5DG******
Summary

TL* THE CONTACT OWNS A 2013 FORD TAURUS. WHILE OPERATING THE VEHICLE, THE CHECK ENGINE INDICATOR REMAINED ILLUMINATED. THE VEHICLE WAS TAKEN TO SUNSET FORD (11700 GRAVOIS RD, ST. LOUIS, MO) WHERE IT WAS DIAGNOSED THAT THE TIMING CHAIN WAS FAULTY. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOTIFIED, BUT NO ASSISTANCE WAS OFFERED. THE FAILURE MILEAGE WAS 80,000.

07/14/2019
Components: STEERING
Incident Date: 06/24/2019
Crash: No
Fire: No
Vehicle Identification Number: 1FAHP2F83DG******
Summary

THE POWER STEERING MODULE FAULT LIGHT CAME ON. THE POWER STEERING QUIT WORKING. FORD HAD TO REPLACE THE POWER STEERING GEAR AND CONTROL MODULE. THE 2013 TAURUS HAS BEEN RECALLED FOR THIS ISSUE BUT NOT OUR VIN NUMBER. THIS OCCURRED WHILE THE CAR WAS STATIONARY WHICH WAS FORTUNATE. I BELIEVE THAT OUR VEHICLE SHOULD BE COVERED IN THIS RECALL SINCE THIS APPEARS TO BE THE SAME PROBLEM AS THE PREVIOUS RECALL. .

07/14/2019
Components: POWER TRAIN
Incident Date: 07/12/2019
Crash: No
Fire: No
Vehicle Identification Number: 1FAHP2F82DG******
Summary

WHILE DRIVING VARIOUS SPEEDS, THE VEHICLE WILL JUST SHUT OFF IN THE MIDDLE OF TRAFFIC AND SHOW A WRENCH LIGHT ON THE DASH. THIS HAS HAPPENED 4 TIMES (TWICE IN THE LAST WEEK) ON MY 2013 FORD TAURUS LIMITED. I CAN START THE CAR AGAIN AFTER ABOUT 20 SECONDS BUT THIS IS A VERY DANGEROUS DEFECT THAT HAS MANY COMPLAINTS. I'M LUCKY NO ONE HAS CRASHED INTO THE BACK OF ME. THIS IS MY FIRST AND LAST FORD.

07/10/2019
Components: STEERING
Incident Date: 06/02/2019
Crash: No
Fire: No
Vehicle Identification Number: 1FAHP2KT0DG******
Summary

MY 2013 FORD TAURUS SHO, POWER STEERING ASSIST WILL SHUT DOWN OCCASIONALLY, STEERING BECOMES VERY DIFFICULT. HAVE TO STOP AND TURN CAR OFF AND BACK ON TO TO REENGAGE STEERING ASSIST. IT HAS HAPPENED WHILE DRIVING, BACKING UP AND AT START UP.

07/09/2019
Components: STEERING
Incident Date: 07/05/2019
Crash: No
Fire: No
Vehicle Identification Number: 1FAHP2KT9DG******
Summary

TL* THE CONTACT OWNS A 2013 FORD TAURUS. WHILE DRIVING AT AN UNKNOWN SPEED, THE STEERING WHEEL SEIZED AND BECAME DIFFICULT TO TURN. IN ADDITION, THE POWER STEERING ASSIST WARNING INDICATOR ILLUMINATED. THE CONTACT COASTED THE VEHICLE OVER TO THE SIDE OF THE ROAD AND POWERED OFF THE ENGINE. THE VEHICLE WAS RESTARTED, BUT THE FAILURE RECURRED. THE CONTACT CONTINUED TO DRIVE WITHOUT POWER STEERING ABILITY TO HIS RESIDENCE. THE VEHICLE WAS NOT TAKEN TO A DEALER OR AN INDEPENDENT MECHANIC FOR DIAGNOSTIC TESTING. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 133,000. *TR THE VEHICLE IS CURRENTLY AT A FORD DEALERSHIP (PLACE MOTORS IN WEBSTER MA) AWAITING REPAIR. DEALERSHIP HAS INFORMED ME THAT THE POWER STEERING RACK/MOTOR NEED TO BE REPLACED. FORD WAS NOTIFIED, BUT STATED THAT THIS VEHICLE'S VIN NUMBER DOES NOT MATCH THE VERY SIMILAR RECALL (NHTSA#15V340000). CODES FOUND IN THE COMPUTER WERE U3000-96, U3000-49. THIS ISSUE OCCURRED ON AN OFF RAMP AND HAD THIS FAILURE OCCURRED WITH SOMEONE NOT AS STRONG OR WITH AN ELDERLY PERSON, THIS WOULD HAVE MOST CERTAINLY CAUSED AN ACCIDENT. THE STEERING WHEEL TAKES AN EXTREME AMOUNT OF EFFORT TO TURN. ADDRESS IS INCORRECT.*JB

07/09/2019
Components: ENGINE,FUEL/PROPULSION SYSTEM
Incident Date: 06/01/2017
Crash: No
Fire: No
Vehicle Identification Number: 1FAHP2E82DG******
Summary

THE LOW OIL PRESSURE LIGHT GOES OFF EVERY 5 MINUTES. THE CAR UNEXPECTEDLY TURNS OFF AND WON'T START. IT ACTS LIKE IT IS OUT OF FUEL.

07/08/2019
Components: STEERING
Incident Date: 07/07/2019
Crash: No
Fire: No
Vehicle Identification Number: 1FAHP2E8XDG******
Summary

TL* THE CONTACT OWNS A 2013 FORD TAURUS. WHILE DRIVING 70 MPH, THE POWER STEERING WARNING INDICATOR ILLUMINATED. THE CONTACT PULLED OVER, TURNED OFF AND RESTARTED THE VEHICLE, AND THE POWER STEERING COMPLETELY FAILED. THE VEHICLE WAS TOWED TO AN INDEPENDENT MECHANIC, BUT WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE DEALER WAS NOT CONTACTED. THE FAILURE MILEAGE WAS 101,000.

07/03/2019
Components: STEERING
Incident Date: 06/29/2019
Crash: Yes
Fire: No
Summary

DRIVING ON HIGHWAY GOING 50 MPH ALL OF SUDDEN MY STEERING WHEEL GAVE UP. IT WENT LEFT AND OUT TO EXIT UP CURVE. THE ELECTRIC ASSIST LIGHT WENT ON AND ALSO TRACTION LIGHT.

06/29/2019
Components: STEERING,ELECTRONIC STABILITY CONTROL
Incident Date: 06/19/2019
Crash: No
Fire: No
Vehicle Identification Number: 1FAHP2D88DG******
Summary

POWER STEERING

06/28/2019
Components: STEERING
Incident Date: 06/26/2019
Crash: No
Fire: No
Vehicle Identification Number: 1FAHP2M89DG******
Summary

TL* THE CONTACT OWNS A 2013 FORD TAURUS. WHILE DRIVING AND MAKING A RIGHT TURN, THE STEERING WHEEL BECAME DIFFICULT TO TURN. IN ADDITION, THE POWER STEERING ASSIST AND TRACTION CONTROL WARNING INDICATORS ILLUMINATED. THE CONTACT WAS ABLE TO COAST THE VEHICLE OVER TO THE SIDE OF THE ROAD AND POWERED OFF THE ENGINE. THE VEHICLE WAS RESTARTED AND WAS ABLE TO BE DRIVEN SAFELY TO THE CONTACT'S RESIDENCE. THE CONTACT STATED THAT THE FAILURE RECURRED. WHILE AT HOME, THE CONTACT POWERED OFF AND RESTARTED THE VEHICLE; HOWEVER, THE POWER STEERING ASSIST WARNING INDICATOR REMAINED ILLUMINATED. THE VEHICLE WAS LATER TAKEN TO LAMARQUE FORD (LOCATED AT 3101 WILLIAMS BLVD, SUITE F, KENNER, LA 70065, (504) 443-2500) WHERE IT WAS DIAGNOSED THAT THE STEERING GEAR NEEDED TO BE REPLACED AND THE SOFTWARE NEEDED TO BE UPDATED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE AND REFERRED THE CONTACT TO NHTSA. THE APPROXIMATE FAILURE MILEAGE WAS 181,352. *JB

06/24/2019
Components: STEERING,POWER TRAIN,ELECTRONIC STABILITY CONTROL
Incident Date: 04/10/2017
Crash: Yes
Fire: No
Vehicle Identification Number: 1FAHP2D96DG******
Summary

TAKATA RECALLI AM THE OWNER OF A 2013 FORD TAURUS THAT I BOUGHT IN 2016. IT WAS A 1 OWNER NO ACCIDENTS AND 36000 MILES ON IT. I WAS NEVER INFORMED OF ANY RECALLS BY FORD OR THE DEALERSHIP. YOUR WEBSITE SAYS IT WAS FIXED SO I CANNOT SEE WHAT RECALL OUT OF THE EIGHT IT HAS. I WAS DRIVING TO WORK ONE MORNING DOING MAYBE 15MPH AROUND A RIGHT HAND TURN, WHEN MY PASSENGER SIDE TIRE ALMOST FELL OFF FROM BEING DISCONNECTED AT THE HALF SHAFT AND LINK SHAFT. MY TRACTION STABILITY LIGHT CAME ON AND I LOST CALL CONTROL OF THE VEHICLE. I ENDED UP HITTING A TRAFFIC LIGHT. I HAD MINIMAL COSMETIC DAMAGE TO THE VEHICLE. BUT DUE TO ALL OF THE POWERTRAIN WORK NEEDING TO BE DONE FROM THIS THE BILL WAS OVER 5000$. I HAD TO CLAIM IT ON INSURANCE AND NOW I'VE BEEN PAYING 5000$ A YEAR OR INSURANCE ON A CAR WORTH MAYBE 8000. I DID NOT KNOW ABOUT THESE RECALLS UNTIL RECENTLY AND I AM UPSET I WAS NEVER NOTIFIED BECAUSE IF I WAS DOING THE SPEED LIMIT AT 55. I WOULD BE DEAD. THIS IS A HIDE SAFETY CONCERN OF MINE. I STILL HAVE THE REPAIR BILLS AND FOR HITTING A STOPLIGHT AT ROUGHLY 5MPH COULD NOT HAVE CAUSE THAT MUCH DAMAGE.

06/19/2019
Components: ELECTRICAL SYSTEM
Incident Date: 06/18/2019
Crash: No
Fire: No
Vehicle Identification Number: 1FAHP2F87DG******
Summary

TL* THE CONTACT OWNS A 2013 FORD TAURUS. WHEN THE CONTACT STARTED THE VEHICLE, IT SHUT OFF AND THE CHECK ENGINE WARNING INDICATOR ILLUMINATED. THE VEHICLE WAS NOT TAKEN TO A DEALER OR AN INDEPENDENT MECHANIC FOR DIAGNOSTIC TESTING. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE AND REFERRED THE CONTACT TO NHTSA. THE APPROXIMATE FAILURE MILEAGE WAS 71,000.

06/18/2019
Components: SUSPENSION
Incident Date: 08/01/2018
Crash: No
Fire: No
Vehicle Identification Number: 1FAHP2M81DG******
Summary

ME AND MY SISTER BOTH OWN 2013 TAURUSES, MINE A INTERCEPTER, HERS A SELF, BY 100000 BOTH TOE LINKS WERE CRACKED AND JOINTS BROKE, REPLACED LINKS ON BOTH CARS. PLUS MY FUEL MODULE WAS UNDER RECALL AND NOT HERS, BUT HERS FAILED AND MINE DID NOT. SHE HAD TO PAY OUT OF POCKET FOR HER MODULE, AND MINE WAS FIXED UNDER RECALL.

06/17/2019
Components: FUEL/PROPULSION SYSTEM
Incident Date: 06/13/2019
Crash: No
Fire: No
Vehicle Identification Number: IFAHP2F2DG2******
Summary

FUEL PUMP CONTROL MODULE FAILURE. VEHICLE STALLED IN TRAFFIC. NO WARNING. WOULD NOT RESTART. THERE WAS A RECALL ON THIS SAME ISSUE, BUT MY SPECIFIC VIN WAS NOT INCLUDED.

06/16/2019
Components: UNKNOWN OR OTHER
Incident Date: 06/16/2019
Crash: No
Fire: No
Vehicle Identification Number: 1FAHP2F8XG1******
Summary

REAR BACK UP CAMERA DOES NOT WORK AT RANDOM TIMES WILL GET A NOTICE TO CONTACT DEALER SHIP ERROR ON SCREEN. SOMETIMES IT IS UPSIDE DOWN OR NO CAMERA AT ALL. BEEN HAPPENING FOR MONTHS GOING TO FORD DEALER SHIP TO CONFIRM ISSUE ON JULY 16 2019. BACK UP SENSORS WILL STILL WORK.

06/10/2019
Components: STEERING
Incident Date: 06/08/2019
Crash: No
Fire: No
Vehicle Identification Number: 1FAHP2F85DG******
Summary

TL* THE CONTACT OWNS A 2013 FORD TAURUS. WHILE DRIVING 60 MPH, THE CONTACT'S STEERING WHEEL SEIZED. THE VEHICLE DROVE INTO A DITCH AS THE CONTACT ATTEMPTED TO REGAIN CONTROL OF THE STEERING WHEEL. THE CONTACT AND HIS SPOUSE HAD TO TURN THE STEERING WHEEL TOGETHER TO GET THE VEHICLE OUT OF THE DITCH. A MESSAGE APPEARED ON THE INSTRUMENT PANEL INDICATING "SERVICE POWER STEERING" AND THE TRACTION WARNING INDICATOR ILLUMINATED. THE CONTACT TOOK THE VEHICLE TO VALUE FORD AND CHRYSLER (205 SOUTH, STATE HWY 9, MORRIS, MN 56267, (800) 568-5431) WHERE IT WAS DIAGNOSED THAT A NEW STEERING SYSTEM NEEDED TO BE INSTALLED. THE VEHICLE WAS NOT REPAIRED. THE MECHANICS WERE AWAITING FURTHER DIAGNOSTIC TESTS. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE AND WOULD NOT ASSIST. THE FAILURE MILEAGE WAS 125,000. *BF THE CONSUMER STATED THE RACK AND PINION WAS REPLACE A WEEK LATER. *TR

06/08/2019
Components: STEERING
Incident Date: 06/08/2019
Crash: No
Fire: No
Vehicle Identification Number: 1FAHP2E82DG******
Summary

WHEN DRIVING DOWN MY CITY ROAD AROUND 20 MPH,I WAS BRAKING TO TURN IN A STORE PARKING LOT THEN SUDDENLY MY POWER STEERING WHEN OUT WITH A FAULT CODE ON MY DASH TELLING ME THAT THE CAR IS IN MANUAL STEERING MODE. THE CAR WAS EXTREMELY HARD TO TURN WHICH ALMOST CREATED AN ACCIDENT SINCE I COULD NOT TURN IN TIME TO AVOID COLLISION.

06/05/2019
Components: FUEL/PROPULSION SYSTEM
Incident Date: 06/02/2019
Crash: No
Fire: No
Vehicle Identification Number: 1FAHP2E82DG******
Summary

TL* THE CONTACT OWNS A 2013 FORD TAURUS. THE CONTACT STATED THAT THE VEHICLE WOULD NOT START AUTOMATICALLY ON THE FIRST ATTEMPT. DURING THE SECOND ATTEMPT, THE VEHICLE CRANKED, BUT WAS NOT TURNING OVER. THE CONTACT USED THE KEY TO START THE VEHICLE; HOWEVER, THE VEHICLE WAS JUST CRANKING. THE VEHICLE WAS NOT TOWED. AN INDEPENDENT MECHANIC CAME TO THE CONTACT'S RESIDENCE AND DIAGNOSED THAT THE FUEL PUMP NEEDED TO BE REPLACED. THE VEHICLE WAS REPAIRED; HOWEVER, THE FAILURE PERSISTED. THE CONTACT CALLED PAUL CERAME FORD (11400 NEW HALLS FERRY ROAD, FLORISSANT, MO 63033, (314) 838-2400) AND INFORMED THEM OF THE FAILURE. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE AND INFORMED THE CONTACT THAT THE VEHICLE WAS NOT INCLUDED IN NHTSA CAMPAIGN NUMBER: 16V621000 (FUEL SYSTEM, GASOLINE). THE APPROXIMATE FAILURE MILEAGE WAS 80,000.

06/03/2019
Components: STEERING
Incident Date: 02/12/2019
Crash: No
Fire: No
Vehicle Identification Number: 1FAHP2H82DG******
Summary

NO ELECTRONIC POWER STEERING. FORD HAD A RECALL ON THIS ISSUE BUT IT DOESN'T COVER THIS CAR BY THE VIN. BUT IT'S THE SAME ISSUE WITH THE RECALL. I TALKED TO FORD AND BASICALLY TOLD ME SORRY ABOUT YOUR LUCK. IS THERE ANYTHING ELSE I CAN DO ABOUT THIS CAUSE I DON'T HAVE 2500$ TO FIX THEIR PROBLEM. THE CAR ONLY HAS 61000 MILES ON IT I'VE BEEN DRIVING AROUND WITH LITTLE TO NO POWER STEERING FOR FOUR TO FIVE MONTHS.

05/24/2019
Components: STEERING
Incident Date: 05/22/2019
Crash: No
Fire: No
Vehicle Identification Number: 1FAHP2E81DG******
Summary

TL* THE CONTACT OWNS A 2013 FORD TAURUS. WHILE EXITING THE GARAGE, THE STEERING LOST POWER AND THEN RETURNED TO NORMAL. IN ADDITION, THE "POWER STEERING SYSTEM REQUIRED MAINTENANCE" MESSAGE APPEARED. THE CONTACT CALLED SIOUX FALLS FORD AT 605-361-9601 (LOCATED AT 4901 W. 26TH ST, SIOUX FALLS, SD 57106) AND WAS INFORMED TO BRING THE VEHICLE IN FOR DIAGNOSTIC TESTING. THE TECHNICIAN DIAGNOSED AND UPDATED THE POWER STEERING SOFTWARE. THE CONTACT WAS INFORMED THAT THERE WAS NO RECALL FOR THE FAILURE. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE AND STATED THAT THERE WAS NO RECALL. THE VEHICLE WAS NOT REPAIRED. THE FAILURE MILEAGE WAS APPROXIMATELY 95,000.

05/22/2019
Components: FUEL/PROPULSION SYSTEM
Incident Date: 02/01/2017
Crash: No
Fire: No
Vehicle Identification Number: 1FAHP2S81BG******
Summary

TL* THE CONTACT OWNS A 2013 FORD TAURUS. THE CONTACT WAS UNABLE TO START THE VEHICLE. UPON FURTHER INVESTIGATION, THE CONTACT ASSOCIATED NHTSA CAMPAIGN NUMBER: 15V812000 (FUEL SYSTEM, GASOLINE) WITH THE FAILURE. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE DEALER WAS NOT CONTACTED. THE MANUFACTURER WAS NOTIFIED. THE FAILURE MILEAGE WAS 112,000. THE VIN WAS INVALID.

05/20/2019
Components: STEERING
Incident Date: 05/19/2019
Crash: No
Fire: No
Vehicle Identification Number: 1FAHP2E81DG******
Summary

I STOPPED FOR LUNCH AND WHEN I CAME BACK OUT AND TURNED ON THE CAR THE POWER STEERING LIGHT CAME ON. I COULD BARELY MOVE THE STEERING WHEEL AND IT WAS EXTREMELY HARD TO MOVE THE VEHICLE IN ANY DIRECTION. I HAD MY CHILDREN WITH ME AND IT WAS REALLY HOT OUTSIDE SO I MANAGED TO DRIVE THE VEHICLE VERY CAREFULLY TO THE NEAREST WALMART SUPERCENTER WHERE I COULD TAKE THE CHILDREN INSIDE AND TAKE CARE OF THE VEHICLE. THE CAR GOT TOWED TO THE NEAREST FORD DEALERSHIP WHERE THEY INFORMED ME THAT IT WOULD COST ME 2200 DOLLARS TO FIX THE PROBLEM BECAUSE MY CAR WAS NOT PART OF THE RECALL NHTSA CAMPAIGN NUMBER: 15V340000. THIS WAS EXTREMELY UPSETTING BECAUSE THE RECALL SPECIFICALLY SAYS WHAT PARTS OF THE VEHICLE ARE AFFECTED BUT IS VIN SPECIFIC. FORD WON'T DO ANYTHING ABOUT IT

05/17/2019
Components: STEERING,ELECTRONIC STABILITY CONTROL
Incident Date: 05/02/2019
Crash: No
Fire: No
Vehicle Identification Number: 1FAHP2F81DG******
Summary

THE POWER STEERING WENT ON THE CAR. IT IS HARD TO TURN AT SLOW SPEED BUT A LITTLE BETTER AT HIGHER SPEEDS. CALLED FORD AFTER READING ABOUT THE RECALL AND ISSUES OTHERS WITH SIMILAR FORD CARDS HAD. FOR SOME REASON, MY CAR DOESN'T FALL INTO THE SIMILAR RECALL WHICH DOESN'T MAKE SENSE.

05/15/2019
Components: STEERING
Incident Date: 05/01/2019
Crash: No
Fire: No
Vehicle Identification Number: 1FAHP2D8XDG******
Summary

TL* THE CONTACT OWNS A 2013 FORD TAURUS. WHILE DRIVING 20 MPH, THE POWER STEERING WAS FAULTY AND IT TOOK EXCESSIVE FORCE TO TURN THE STEERING WHEEL. ALSO, THE CHECK ENGINE INDICATOR ILLUMINATED. THE CONTACT CALLED HAMDEN FORD OF CONNECTICUT (2215 DIXWELL AVENUE, HAMDEN, CT 06514, 203-281-7501) AND WAS INFORMED THAT HE WOULD HAVE TO PAY FOR THE REPAIR SINCE THERE WAS NO RECALL. THE CONTACT STATED THAT THE VEHICLE EXHIBITED THE SAME SYMPTOMS AS LISTED IN NHTSA CAMPAIGN NUMBER: 15V340000 (STEERING). THE CONTACT TOOK THE VEHICLE TO AN INDEPENDENT MECHANIC WHO AGREED THAT THE VEHICLE DISPLAYED SYMPTOMS OF THE RECALL. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE AND DID NOT ASSIST. THE FAILURE MILEAGE WAS 90,000. *BF *AS

05/03/2019
Components: STEERING
Incident Date: 05/03/2019
Crash: No
Fire: No
Vehicle Identification Number: 1FAHP2E80DG******
Summary

TL* THE CONTACT OWNS A 2013 FORD TAURUS. WHEN THE VEHICLE WAS STARTED, "POWER STEERING ASSIST FAULT" APPEARED ON THE INSTRUMENT PANEL. THE VEHICLE WAS DRIVEN TO AN INDEPENDENT MECHANIC WHO DIAGNOSED THAT THE POWER STEERING CONTROL MODULE FAILED AND NEEDED REPLACEMENT. THE VEHICLE WAS NOT TAKEN TO A DEALER FOR DIAGNOSTIC TESTING. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 106,000.

05/02/2019
Components: STEERING
Incident Date: 04/24/2019
Crash: No
Fire: No
Vehicle Identification Number: 1FAHP2E82DG******
Summary

POWER STEERING FAILED. GAVE WARNING MESSAGE (POWER STEERING ASSIST FAULT) ON DASH AND WOULDN'T STEER. FOUND OUT 13 TAURUS'S BUILT FEBRUARY AND BEFORE HAD RECALL ON THIS (15S18), BUT THIS CAR WAS MADE IN SEPTEMBER. IT STILL HAS THE ISSUE, BUT NO RECALL.

05/01/2019
Components: STEERING
Incident Date: 04/05/2019
Crash: No
Fire: No
Vehicle Identification Number: 1FAHP2D84DG******
Summary

TL* THE CONTACT OWNS A 2013 FORD TAURUS. AFTER STARTING THE VEHICLE, THE STEERING WHEEL BECAME DIFFICULT TO TURN AND THE POWER STEERING ASSIST WARNING INDICATOR ILLUMINATED CONTINUOUSLY. THE VEHICLE WAS TAKEN TO MULLINAX FORD (1551 E SEMORAN BLVD, APOPKA, FL 32703), BUT COULD NOT BE DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE AND INFORMED THE CONTACT THAT THERE WERE NO RECALLS. THE APPROXIMATE FAILURE MILEAGE WAS 121,000.

04/23/2019
Components: STEERING,SUSPENSION
Incident Date: 01/21/2019
Crash: No
Fire: No
Vehicle Identification Number: 1FAHP2F87DG******
Summary

I OWN A 2013 FORD TAURUS LIMITED. I KEEP MY VEHICLE WELL MAINTAINED BY MYSELF OR THE MECHANIC. I HAVE HAS CLUNKING SOUNDS COMING FROM THE PASSENGER SIDE FRONT END. MY MECHANIC REPLACED BOTH FRONT STRUTS AND BOTH SWAY BAR LINKS. THE NOISE HAD STOPPED FOR APPROX: A WEEK. NOISE CAME BACK MECHANIC CHANGED STRUT SAYING BAD STRUT. AGAIN HAVE SAME PROBLEM. DETAILS OF BAD CLUNKING NOISE.......NOISE SEEMS TO BE FRONT LEFT SIDE, I AND BE PARKED AND MOVE STEERING WHEEL 1/4 TURN LEFT AND RIGHT AND HEAR NOISE. IT SEEMS TO EFFECT STEERING AT LOW SPEEDS TURNING. I TRAVEL 500 MILE A WEEK FOR WORK 98% HIGHWAYS. I HAVE READ COUNTLESS COMPLAINTS AND NO ONE HAS A SOLUTION. FROM OTHERS REPLACING STEERING MODULES, STEERING UNIT $2000, STRUT REPLACEMENTS. CONTROL ARMS, WHEEL BEARING??????? NEED ASSISTANCE I OWE MORE ON MY CAR THAN ITS WORTH AND CANT AFFORD TO KEEP PAYING FOR A PROBLEM THAT HAS NOT BEEN DETERMINED BY FORD OR ANYONE ELSE. I HOPE ACCIDENTS DO NOT NEED TO HAPPEN BEFORE THIS ISSUE IS TAKEN SERIOUSLY.

04/19/2019
Components: STEERING
Incident Date: 04/11/2019
Crash: No
Fire: No
Vehicle Identification Number: 1FAHP2H82DG******
Summary

TL* THE CONTACT OWNS A 2013 FORD TAURUS. THE CONTACT STATED THAT THE ELECTRIC POWER STEERING FAILED. THE VEHICLE WAS TAKEN TO KENDALL FORD OF ANCHORAGE (190 GAMBELL ST, ANCHORAGE, AK 99501) WHERE THEY STATED THAT THE VEHICLE WAS NOT INCLUDED IN NHTSA CAMPAIGN NUMBER: 15V340000 (STEERING). THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE VEHICLE WAS NOT REPAIRED. THE FAILURE MILEAGE WAS 74,701.

04/12/2019
Components: FUEL/PROPULSION SYSTEM
Incident Date: 04/04/2019
Crash: No
Fire: No
Vehicle Identification Number: 1FAHP2E86DG******
Summary

VEHICLE OCCASIONALLY WOULD STALL AT INTERSECTIONS OR TRAFFIC LIGHTS; EVENTUALLY THE CAR WOULD NOT RESTART AT ALL. I HAD TOWED TO FORD DEALER IN KNOXVILLE TN WHERE THEY DIAGNOSED THE PROBLEM AS THE FUEL PUMP, WHICH THEY HAVE REPLACED AT $905 PLUS TAX. I READ FOR RECALLS AND CAME ACROSS 16V621000 WHICH COMPLETELY DESCRIBES MY CAR'S PROBLEM. THE VEHICLE HAS ONLY DONE 125,000 MILES. A FUEL PUMP SHOULD NOT HAVE ISSUES WITH MILEAGE. PLEASE CAN YOU HELP ME OBTAIN REIMBURSEMENT. IN TWO OCCASIONS A CAR NEARLY HIT ME FROM BEHIND AS I WAS STALLED.

04/09/2019
Components: AIR BAGS,SEAT BELTS
Incident Date: 07/15/2014
Crash: Yes
Fire: No
Vehicle Identification Number: 1FAHP2F80DG******
Summary

AIRBAG EXPLODED INJURY IN MY FACE

04/07/2019
Components: ELECTRICAL SYSTEM,FUEL/PROPULSION SYSTEM
Incident Date: 04/07/2019
Crash: No
Fire: No
Vehicle Identification Number: 1FAHP2E81DG******
Summary

I SEE THAT MY CAR HAS SEVERAL RECALLS FOR FUEL MODULE ISSUES. MY CAR RECENTLY STARTED LEAKING GAS AND THE GAS HAND HAS SUDDENLY STOPPED WORKING. ACCORDING TO MY VIN THE ONLY RECALL IS MY DOOR HANDLES BUT I THINK THAT MY GAS ISSUES ARE APART OF THE RECALL THAT CNN SPOKE ABOUT. THERE ARE ALSO WEIRD ISSUES WITH THE AXEL OR SUSPENSION THAT SEEM TO BE APART OF THE RECALLS FOR THIS YEAR. I'M HOPING I CAN FIND OUT IF MY VEHICLE IS APART OF THESE RECALLS AND THAT IT CAN BE REPAIRED BECAUSE IT IS NOT SAFE. THE AC AND HEAT ALSO HAVE MAJOR ISSUES THAT NOBODY CAN SEEM TO FIX I BELIEVE IT'S AN ELECTRICAL ISSUE.

04/04/2019
Components: STEERING
Incident Date: 01/15/2018
Crash: No
Fire: No
Vehicle Identification Number: 1FAHP2J80DG******
Summary

TL* THE CONTACT OWNS A 2013 FORD TAURUS. THE CONTACT STATED THAT THE STEERING FAILED INTERMITTENTLY WITHOUT WARNING. THE STEERING WHEEL SEIZED AND WAS VERY DIFFICULT TO TURN. THE VEHICLE WAS TAKEN TO MATHEWS FORD (175 E MAIN ST, NORWICH, NY 13815, (607) 334-3273) TO BE DIAGNOSED, BUT THE CODES COULD NOT BE READ. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC WHERE IT WAS DIAGNOSED THAT THE RACK AND PINION NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE AND ADVISED THE CONTACT TO WORK IT OUT WITH THE DEALER. THE FAILURE MILEAGE WAS 39,760.

04/04/2019
Components: UNKNOWN OR OTHER
Incident Date: 04/01/2019
Crash: No
Fire: No
Vehicle Identification Number: 1FAHP2H87DG******
Summary

FORD WATER PUMP CLASS-ACTION MONDAY, APRIL 1ST, OVERHEATING WARNING SIGNAL CAME ON. TOOK THE CAR TO A LOCAL MECHANIC RIGHT AWAY AND HE STATED THAT THE WATER PUMP IS BROKEN. THE CAR IS STILL AT THE MECHANIC AS IT'S NOT DRIVABLE.

03/22/2019
Components: STEERING
Incident Date: 03/01/2017
Crash: No
Fire: No
Vehicle Identification Number: 1FAHP2D85DG******
Summary

HAVE HAD RATTLING NOISE IN FRONT END SINCE ABOUT 53000 MILES. WENT THRU REPLACING ENTIRE SUSPENSION AND STILL NO BETTER. FINALLY IT WAS FOUND THAT ELECTRONIC RACK AND PINION SHAFTS THAT CONNECT TO INNER TIE RODS ON BOTH SIDES ARE LOOSE AND DAMAGED INTERNALLY. CAR IS UNSTABLE IN ALL DRIVING CONDITIONS.

03/20/2019
Components: POWER TRAIN
Incident Date: 06/19/2018
Crash: No
Fire: No
Vehicle Identification Number: 1FAHP2E86DG******
Summary

80,200 MILES - DURING A 2 HOUR DRIVE ON THE INTERSTATE GOING 80MPH, MY TRANSMISSION LOST THE LOW GEARS. AS I TRIED TO SLOW DOWN IN CONSTRUCTION, MY CAR EXPERENCED LOUD HARD JOLTING SHIFTS WHEN IT ATTEMPTED TO DOWNSHIFT, BOUNCING MY MOTHER'S HEAD OFF THE DASH. IT WAS SUPER SLUGGISH LIKE FOLLOWING AND HARD TO BRING IT TO A STOP. WHEN STOPPED AND SHIFTING THROUGH THE GEARS YOU COULD HEAR IT SLAM INTO GEAR A FEW SECONDS AFTER SHIFTING INTO DRIVE. RESULTED IN A COSTLY TRANSMISSION REPLACEMENT.

03/20/2019
Components: STEERING
Incident Date: 03/01/2019
Crash: No
Fire: No
Vehicle Identification Number: 1FAHP2E86DG******
Summary

ELECTRONIC STEERING ASSIST GIVES OUT WHILE DRIVING AT ALL SPEEDS, BUT ESPECIALLY AT SLOWER SPEEDS 5-35MPH. THE STEERING WHEEL ALMOST FEELS LIKE IT GRABS AND YOU HAVE TO PULL THE WHEEL BACK TO STAY IN YOUR LANE AND AVOID A COLLISION. VERY DANGEROUS, AS THIS SEEMED TO HAVE COME ON VERY SUDDENLY.

03/20/2019
Components: ENGINE
Incident Date: 03/20/2019
Crash: No
Fire: No
Vehicle Identification Number: 1FAHP2E83DG******
Summary

DRIVING DOWN THE ROAD AND ALL OF A SUDDEN THE CAR INDICATED IT WAS OVERHEATING. SO I PULLED OVER AND SEEN THAT THE CAR WAS SPEWING COOLANT EVERYWHERE. FROM FURTHER TROUBLE SHOOTING I FOUND OUT THAT THE WATER PUMP WAS BAD AND THAT IT WAS GOING TO COST ME OVER $2000. THE WATER PUMP SHOULD NOT BE GOING OUT LIKE THAT WHEN I ONLY JUST HIT OVER 80,000 MILES. FORD NEEDS TO RECALL THESE WATER PUMPS THEY PUT ON THESE TAURUS'S.

03/18/2019
Components: FUEL/PROPULSION SYSTEM
Incident Date: 08/23/2018
Crash: No
Fire: No
Vehicle Identification Number: 1FAHP2F81DG******
Summary

TL* THE CONTACT OWNS A 2013 FORD TAURUS. WHILE ATTEMPTING TO ACCELERATE FROM A STOP, THE VEHICLE WOULD NOT ACCELERATE. THE VEHICLE HAD TO BE TOWED TO AN INDEPENDENT MECHANIC AND THE FUEL PUMP WAS REPLACED. RICHMOND FORD LINCOLN (4600 W BROAD ST, RICHMOND, VA 23230) WAS CONTACTED AND STATED THAT THE VEHICLE WAS NOT INCLUDED IN NHTSA CAMPAIGN NUMBER: 16V621000 (FUEL SYSTEM). THE MANUFACTURER WAS ALSO CONTACTED AND MADE AWARE OF THE FAILURE. THE VEHICLE WAS REPAIRED. THE FAILURE MILEAGE WAS 85,251.

03/06/2019
Components: STEERING,POWER TRAIN,ELECTRONIC STABILITY CONTROL
Incident Date: 11/15/2018
Crash: No
Fire: No
Vehicle Identification Number: 1FAHP2H87DG******
Summary

TAKATA RECALLS. WHILE DRIVING SOMETIMES THE STEERING STIFFEN UP MAKING THE CAR HARD TO CONTROL WHILE DRIVING AND PARKING THEN VEHICLE ,THEN THE RACK AND PINON WENT OUT, MAKING LOUD NOISES . MAKING THE VEHICLE IMPOSSIBLE TO DRIVE. THERE IS ALSO AN ISSUE WITH TRANSFER CASE TO THE AWD THE SEALS ARE EASILY BREAKING MAKING THE TRANSMISSION FLUID LEAKING EVERYWHERE.

02/22/2019
Components: ENGINE
Incident Date: 11/29/2018
Crash: Yes
Fire: No
Vehicle Identification Number: 1FAHP2E84DG******
Summary

TL* THE CONTACT OWNS A 2013 FORD TAURUS. WHILE DRIVING 55 MPH, THE ENGINE SEIZED WITHOUT WARNING. THE CONTACT STATED PULLED THE VEHICLE OVER ONTO THE LEFT SHOULDER. WHILE ON THE SHOULDER, ANOTHER VEHICLE REAR ENDED THE CONTACT'S VEHICLE. A POLICE REPORT WAS FILED. THE PASSENGER IN THE CONTACT'S VEHICLE SUSTAINED NECK, BACK, AND WRIST INJURIES THAT REQUIRED MEDICAL ATTENTION. THE VEHICLE WAS TOWED TO AN INDEPENDENT MECHANIC. THE CONTROL MODULE WAS REPLACED. THE DEALER WAS NOT CONTACTED. THE MANUFACTURER WAS CONTACTED AND STATED THAT THE VEHICLE WAS NOT INCLUDED IN ANY RECALLS. THE APPROXIMATE FAILURE MILEAGE WAS 115,000.*BF..*JB

02/15/2019
Components: STEERING
Incident Date: 02/15/2019
Crash: No
Fire: No
Vehicle Identification Number: 1FAHP2F84DG******
Summary

FORD HAS RECALLED THOUSANDS OF POWER STEERING ASSEMBLIES FOR THE 2013 FORD TAURUS BUT THEY ARE BALKING AT RECALLING OURS. FEB 5, 2019, I CALLED THEM AGAIN AND THEY RESPONDED BY GIVING ME CASE NUMBER CAS17063111 AND TOLD ME THAT THEY WOULD BE CONTACTING OUR LOCAL DEALERSHIP TO ESCALATE THE RESOLUTION. AFTER 10 DAYS OF THE SERVICE MANAGER TRYING TO TALK TO FORD, THEY FINALLY TOLD HIM THAT THEY WERE NOT GOING TO DO ANYTHING. IN OTHER WORDS, THEY JUST TRIED TO APPEASE ME INSTEAD OF RESOLVING THE PROBLEM. THERE IS A JUNE 2015 RECALL ON THE POWER STEERING ASSEMBLY. OUR CAR IS DOING EXACTLY WHAT THE RECALL NOTICE CALLS FOR. I NEED YOUR HELP TO BE MY ADVOCATE WITH FORD. THEY ARE TRYING TO HAVE THE LOCAL DEALERSHIP PAY ON SOMETHING THAT IS THEIR RESPONSIBILITY.

02/13/2019
Components: STEERING
Incident Date: 02/12/2019
Crash: No
Fire: No
Vehicle Identification Number: 1FAHP2E87DG******
Summary

MAKING A RIGHT TURN ONTO PUBLIC ROADWAY IN TRINITY FL. MY POWER STEERING WENT OUT , MAKING TURN EXTREMELY WIDE AND FEELING OF NO STEERING CONTROL. FLOW OF TRAFFIC STOPPED UNTIL I WAS ABLE TO AVOID BEING T-BONED AND GET TO THE SHOULDER OF ROADWAY, WHEN MAKING RIGHT TURN LIGHT CAME ON , I THINK IT SHOWED DEFAULT TO MANUAL STEERING...BUT NOT SURE OF WORDING , BECAUSE I WAS TRYING NOT TO GET BROAD SIDED....AFTER PULLING OVER TO SIDE I TURNED OFF VEHICLE , RESTARTED CAR WENT FORWARD ON SHOULDER SLOWLY , STILL HAVING STEERING EXTREMELY DIFFICULT , THEN AFTER ABOUT 100' STEERING WENT BACK TO NORMAL....? DROVE HOME WITH FLASHERS TO LAND O LAKES FL.. ABOUT 20 MIN. WITHOUT ANYMORE PROBLEMS. FORD SHOWS RECALL IS 15S18... BUT MY VIN.# ISN'T IN THAT..? FORD IS RECALLING 422,814 VEHICLES IN NORTH AMERICA, INCLUDING THE 2011-13 FORD TAURUS AND FORD FLEX , FOR POTENTIAL PROBLEM WITH THE ELECTRIC POWER STEERING . ALSO AFFECTED VEHICLES INCLUDE 2011-13 LINCOLN MKS AND MKT... FORD SPOKESWOMAN KELLI FELKER TOLD EDMUNDS THE RECALL BEGINS ON JULY 20 ,2015 AND THAT THEY WERE AWARE OF FOUR MINOR ACCIDENTS LINKED TO THE RECALL , BUT NO INJURIES.....THIS RECALL SHOULD BE EXPANDED , OR POSSIBLY A CLASS ACTION LAWSUIT BEFORE SOMEONE GETS IN A DEADLY ACCIDENT ....

02/04/2019
Components: STEERING
Incident Date: 12/09/2018
Crash: No
Fire: No
Vehicle Identification Number: 1FAHP2F84DG******
Summary

THE POWER STEERING ASSEMBLY IS GOING OUT. WITHOUT WARNING, THE POWER STEERING STOPS WORKING. WE HAVE ALREADY PAID TO CHANGE THE MODULE AND OTHER 2013 TAURUS ARE IN THE RECALL BUT NOT OUR VIN

01/22/2019
Components: FUEL/PROPULSION SYSTEM
Incident Date: 01/02/2019
Crash: No
Fire: No
Vehicle Identification Number: 1FAHP2H81DG******
Summary

I HAVE THE EXACT PROBLEM THAT IS DESCRIBED BY THE RECALL BUT MY VIN NUMBER ISN'T PART OF THE RECALL. THIS CAN'T BE RIGHT AND I HAVE PAID THROUGH THE NOSE TO FIX WHAT OTHER PEOPLE GOT FOR FREE.

01/21/2019
Components: VEHICLE SPEED CONTROL
Incident Date: 01/20/2019
Crash: No
Fire: No
Vehicle Identification Number: 1FAHP2J8XDG******
Summary

OUR 2013, 6 CYL FORD TAURUS LIMITED AWD HAS BEEN DRIVEN 67,004 FAIRLY TROUBLE-FREE MILES NEEDING ONLY ORDINARY MAINTENANCE. THE ONLY NOTABLE REPAIR WAS THE REPLACEMENT OF A FAILED FUEL PUMP CONTROL MODULE ABOUT SEVEN MONTHS AGO. ON THE EVENING OF JANUARY 20TH, 2019, MY WIFE AND I WERE RETURNING HOME AFTER COMPLETING A 40-MINUTE DRIVE. WE BRIEFLY STOPPED, WAITING FOR OUR GARAGE DOOR TO OPEN COMPLETELY AND PROCEEDED NORMALLY UP OUR DRIVEWAY, WHICH IS ON ABOUT A 10-DEGREE INCLINE. AS WE APPROACHED THE LEVEL FLOOR OF OUR GARAGE, THE MOTOR RAPIDLY REVVED UP, LUNGING THE VEHICLE FORWARD. LUCKILY, THE BRAKES HELD THE CAR BACK, WHILE THE ENGINE RACED LOUDLY AND VERY FAST. THE PROCESS OF THIS SUDDEN AND BRIEFLY CONTINUOUS ACCELERATION HAPPENED WITHOUT ANY PRESSURE ON, OR OBSTRUCTION OF THE GAS PEDAL. THE ENGINE BRIEFLY WENT INTO EVEN A HIGHER AND LOUDER RPM STATE AFTER I QUICKLY SHIFTED THE TRANSMISSION INTO NEUTRAL, WHILE APPLYING STRONG PRESSURE TO THE BRAKE PEDAL. LUCKILY THE CAR WAS STOPPED SAFELY, BUT IT LEFT MY WIFE AND ME QUITE DISTRESSED AND CONCERNED. WE MADE AN APPOINTMENT FOR OUR MECHANIC TO INVESTIGATE THIS MYSTERIOUS ISSUE. IF I WERE TO SPECULATE ON THE CAUSE OF THIS PROBLEM BASED ON MY EXPERIENCE, I WOULD VENTURE A GUESS THAT PERHAPS SOMETHING MAY NOT BE RIGHT WITH THE PROCESS THAT IS DESIGNED TO DETECT AND PREVENT ENGINE STALLING. IT SEEMS TO ME, THAT WHEN OUR CAR COASTED UP TO THE GARAGE AT THE END OF OUR DRIVEWAY, THE ENGINE SLOWED DOWN TO A NEAR STALL AND THEN REVVED UP INTENSELY ON ITS OWN, GIVING ME AND MY WIFE QUITE A SCARE.

01/10/2019
Components: STEERING
Incident Date: 12/23/2018
Crash: No
Fire: No
Vehicle Identification Number: 1FAHP2F88DG******
Summary

STEERING WHEEL LOCKED AS MY DAUGHTER WAS DRIVING AWAY FROM OUR HOUSE SUNDAY, DECEMBER 23, 2018. PROBLEM HAPPENED TO MY WIFE ONE WEEK BEFORE AS SHE WAS TRYING TO BACK CAR OUT OF DRIVEWAY WHILE I WAS OUT OF UNITED STATES. THE CAR GAVE WARNING "POWER STEERING ASSIST DEFAULT."

01/01/2019
Components: STEERING
Incident Date: 12/31/2018
Crash: No
Fire: No
Vehicle Identification Number: 1FAHP2F88DG******
Summary

THE POWER STEERING , JUST QUITS FROM TIME TO TIME... VERY SCARY NEEDS TO BE ADDRESSED. IN MOTION VERY COLD OUT IN CITY AT THE TIME ..

12/20/2018
Components: SEAT BELTS
Incident Date: 12/14/2018
Crash: No
Fire: No
Vehicle Identification Number: 1FAHP2M87DG******
Summary

TL* THE CONTACT DRIVES A 2013 FORD TAURUS POLICE INTERCEPTOR. THE CONTACT STATED THAT THE SEAT BELT STEEL CABLE SNAPPED IN HALF WHEN THE OFFICER TRIED TO SECURE HIMSELF IN THE VEHICLE BEFORE DRIVING. THE CABLE FLEW UP AFTER BEING SNAPPED IN FROM THE BASE OF THE ATTACHMENT TO THE VEHICLE'S FLOOR. THE DEALER AND MANUFACTURER WERE NOT CONTACTED. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE FAILURE MILEAGE WAS 153,670.

12/16/2018
Components: STEERING
Incident Date: 05/19/2018
Crash: No
Fire: No
Vehicle Identification Number: 1FAHP2E85DG******
Summary

I RECEIVED A POWER STEERING FAULT ON MY 2013 FORD TAURUS. IT WAS UNABLE TO BE MOVED SO I HAD IT TOWED AND WAS TOLD IT WAS THE ELECTRIC POWER STEERING COMPONENT NEEDED TO BE REPLACED. THIS SHOULD BE COVERED UNDER A RECALL BUT I WAS TOLD BY FORD THAT MY VIN WASN'T AFFECTED. I NOTICED SEVERAL COMPLAINTS REGARDING THIS ISSUE ON FORUMS AND OTHER WEBSITES. THE COST OF THE REPAIR WAS OVER 2K AND AT THAT AMOUNT FORD SHOULD LOOK INTO THIS ISSUE.

12/14/2018
Components: AIR BAGS
Incident Date: 12/12/2018
Crash: No
Fire: No
Vehicle Identification Number: FAHP2E88DG1******
Summary

AIR BAD LIGHT COME ON IN THE DASHER ALL THE TIME

12/12/2018
Components: FUEL/PROPULSION SYSTEM
Incident Date: 12/11/2018
Crash: No
Fire: No
Vehicle Identification Number: 1FAHP2E87DG******
Summary

I WENT TO MALL CAME OUT AND CAR WOULD NOT START. TOWED TO WEBB FORD NEXT DAY AND MECHANIC SAID FUEL PUMP ELECTRIC MODULE (PEM) OVERHEATED CAUSING LOSS OF POWER TO FUEL PUMP. A LOSS OF POWER TO THE FUEL PUMP WILL CAUSE THE ENGINE TO STALL OR PREVENT THE VEHICLE FROM STARTING, INCREASING THE RISK OF A CRASH. COST TO FIX WAS 400.00.

12/04/2018
Components: POWER TRAIN
Incident Date: 12/04/2018
Crash: No
Fire: No
Vehicle Identification Number: 1FAHP2F83DG******
Summary

DRIVING IN TRAFFIC AND WITHOUT WARNING, VEHICLE LOSES POWER AND SHUDDERS. SLOWS DRAMATICALLY. WRENCH INDICATOR LIGHT COMES ON. IT HAS HAPPENED TWICE NOW, LUCKILY I WAS ABLE TO PULL OUT OF TRAFFIC AND TURN VEHICLE OFF. AFTER A FEW MOMENTS IT WILL START AND THE LIGHT IS OFF. BOTH TIMES SPEED WAS 50-60 MPH. WIFE IS NOW SCARED TO DRIVE IT. IT HAS 52,000 MILES.

12/03/2018
Components: ELECTRICAL SYSTEM,EXTERIOR LIGHTING
Incident Date: 11/30/2018
Crash: No
Fire: No
Vehicle Identification Number: 1FAHP2KT1DG******
Summary

TL* THE CONTACT OWNS A 2013 FORD TAURUS. THE CONTACT STATED THAT THE VEHICLE FAILED STATE INSPECTION BECAUSE THE LICENSE PLATE BULBS WERE NOT WORKING. THE CONTACT REPLACED THE BULBS TO PASS THE INSPECTION; HOWEVER, THE BULBS HAD AN INTERNAL SHORT AND THE VEHICLE FAILED THE INSPECTION AGAIN. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER INDICATED THAT THE VEHICLE WAS EXCLUDED FROM THE MANUFACTURER SERVICE CAMPAIGN NUMBER: 14S08 REGARDING THE LICENSE PLATE LAMP ASSEMBLY REPLACEMENT (EXTERIOR LIGHTING). THE VEHICLE WAS NOT REPAIRED. A DIAGNOSTIC APPOINTMENT WAS MADE WITH PHIL FITTS FORD & LINCOLN (3250 WILMINGTON RD, NEW CASTLE, PA 16105, (724) 658-3521) FOR DECEMBER 12, 2018. IN ADDITION, THE TOUCH SCREEN BUTTONS FAILED TO FUNCTION, INCLUDING THE CONTROLS FOR THE AIR CONDITIONER AND HEATER. THE MANUFACTURER WAS NOTIFIED OF THE FAILURES. THE FAILURE MILEAGE WAS NOT AVAILABLE.

11/29/2018
Components: ENGINE
Incident Date: 09/01/2018
Crash: No
Fire: No
Vehicle Identification Number: 1FAHP2E84DG******
Summary

TL* THE CONTACT OWNS A 2013 FORD TAURUS. WHILE DRIVING AT UNKNOWN SPEEDS, THE VEHICLE LOST POWER AND STALLED. THERE WERE NO WARNING INDICATORS ILLUMINATED. THE LOCAL DEALER WAS NOT CONTACTED. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOTIFIED AND REFERRED THE CONTACT TO NHTSA. THE FAILURE MILEAGE WAS 76,000.

11/28/2018
Components: FUEL/PROPULSION SYSTEM
Incident Date: 11/20/2018
Crash: No
Fire: No
Vehicle Identification Number: 1FAHP2F8XDG******
Summary

TL* THE CONTACT OWNS A 2013 FORD TAURUS. THE CONTACT STATED THAT THE VEHICLE WOULD NOT START. THE VEHICLE WAS TAKEN TO THE LOCAL DEALER (WESTFIELD FORD, 6200 S. LAGRANGE RD, COUNTRYSIDE, IL) WHERE IT WAS DIAGNOSED THAT THE FUEL CONTROL MODULE WAS FAULTY AND NEEDED TO BE REPLACED. THE MODULE WAS REPLACED AND THE FAILURE WAS REMEDIED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 70,000.

11/27/2018
Components: STEERING
Incident Date: 09/11/2018
Crash: No
Fire: No
Vehicle Identification Number: 1FAHP2E88DG******
Summary

FAILURE OF ELECTRONIC POWER ASSIST STEERING UPON STARTUP OF CAR. THERE IS MESSAGE DISPLAYS IN THE INSTRUMENT CLUSTER MESSAGE CENTER AND A CHIME SOUNDS TO INFORM OF THE FAILURE. THIS IS A FREQUENT FAILURE THAT CAN BE REMEDIED BY RESTARTING THE CAR. HOWEVER, IF THIS FAILED WHILE DRIVING ON THE ROAD A SERIOUS ACCIDENT MAY OCCUR. THIS IS THE SAME CONDITION AS FORD 15S18 RECALL. HOWEVER, THE CAR VIN DOES NOT MATCH FORD'S DATABASE BECAUSE ALTHOUGH THE CAR WAS MANUFACTURED IN THE FACILITY (CHICAGO) WITH THE KNOWN ISSUE IT IS OUTSIDE THE SPECIFIED DATE OF PRODUCTION FOR WHICH THE RECALL INCLUDES. PLEASE EXPAND THE RECALL, THERE IS SIGNIFICANT PROOF OF MANY FORD DRIVERS WITH THIS SAME ISSUE THAT DO NOT QUALIFY FOR THE RECALL. THE ISSUE IS MUCH LARGER THAN INITIALLY SPECIFIED BY FORD, AND COULD RESULT IN A SIGNIFICANT HAZARD ON THE ROADS IF NOT PROPERLY REMEDIED.

11/19/2018
Components: ELECTRICAL SYSTEM,ELECTRONIC STABILITY CONTROL,FUEL/PROPULSION SYSTEM
Incident Date: 11/16/2018
Crash: No
Fire: No
Vehicle Identification Number: 1FAHP2E84DG******
Summary

THE ENGINE JUST STALLS WITHOUT ANY WARNING WHILE DRIVING AND WILL NOT RESTART FOR AWHILE. I CALLED FORD, BUT THE LADY TOLD ME THEY ARE NOT TECHNICIANS AT THE CALL CENTER SO THEY CAN'T ASSIST; EVEN AFTER I TOLD THEM THAT I TOOK THE CAR TO A FORD DEALERSHIP AND THEIR SCANNING DIDN'T REVEAL ANYTHING. THE ISSUES HAPPENS 5 TIMES OVER TWO MONTHS.

11/17/2018
Components: STEERING
Incident Date: 11/09/2018
Crash: No
Fire: No
Vehicle Identification Number: 1FAHP2F87DG******
Summary

WHILE DRIVING MY CAR, 1 WEEKS AGO, POWER STEERING TOTALLY FAILED. WAS GOING ABOUT 35 MILES AN HOUR. THE POWER STEERING ASSIST FAULT WARNING CAME ON MY DISPLAY. HAD TO MAN HANDLE THE CAR TO THE SIDE OF THE ROAD WHERE I SHUT THE CAR DOWN. I PROCEEDED TO RESTART ENGINE AT WHICH TIME THE WARNING RESET ITSELF AND POWER STEERING CAME BACK. GOT MY CAR HOME WITH NO FURTHER PROBLEMS. JUST YESTERDAY AFTER STARTING MY CAR SAME WARNING CAME ON WITH TOTAL FAILURE OF STEERING SYSTEM. LUCKILY I WASN'T MOVING. I INVESTIGATED THIS PROBLEM ONLINE AND FOUND THERE WAS A RECALL FOR THIS SAME PROBLEM. HOWEVER, MY VEHICLE IS NOT INCLUDED IN THIS RECALL. ALSO NOTED THIS IS A COMMON PROBLEM AS STATED BY MANY IN THE RECALL FORUMS I VIEWED ONLINE. THE RECALL FOR THE DEFECT WAS ISSUED 06/02/2015 (RECALL # 15V340000). I WOULD ALSO NOTE THAT THE POWER STEERING FAULT DID NOT RESET ITSELF THIS TIME AND THE POWER STEERING ITSELF IS TOTALLY DISABLED.

11/12/2018
Components: STEERING
Incident Date: 11/01/2018
Crash: No
Fire: No
Vehicle Identification Number: 1FAHP2F88DG******
Summary

MY FORD TAURUS 2013 LIMITED WONT STEER TO THE RIGHT OR LEFT WHEN DRIVING ON THE STREET I WAS LOOKING FOR THE POWER STEERING FLUID BUT MINE IS ELECTRONIC WITH 74000 MILES AND AM HAVING POWER STEERING PROBLEM ALREADY I SEE OTHER COMPLAINS ABOUT THE FORD TAURUS 2013.

11/09/2018
Components: STEERING,ENGINE,FUEL/PROPULSION SYSTEM
Incident Date: 11/08/2018
Crash: No
Fire: No
Vehicle Identification Number: 1FAHP2F8XDG******
Summary

MY FIRST PROBLEM WAS THE FUEL PUMP. THE SECOND WAS THE POWER STEERING. NOW I AM HAVING AN ENGINE PROBLEM THAT I AM WAITING ON A MECHANIC TO CHECK.

11/09/2018
Components: ENGINE,FUEL/PROPULSION SYSTEM
Incident Date: 07/13/2016
Crash: No
Fire: No
Vehicle Identification Number: 1FAHP2F87DG******
Summary

I WAS WORKING WITH SOMEONE TO GET REIMBURSED FOR THIS. HIS NAME WAS DONTE KIRKSEY. I HAVE ALL EMAILS . I HAD A FAILED PART THAT MADE MY CAR COMPLETEY STOP WHILE I WAS DRIVING. TBEY REALIZED IT WAS FORDS FAULT WAS SUPPOSE TO REIMBURSE US 700. AND STILL HAVENT HEARD BACK

11/09/2018
Components: ENGINE,FUEL/PROPULSION SYSTEM
Incident Date: 11/08/2018
Crash: No
Fire: No
Vehicle Identification Number: 1FAHP2D8XDG******
Summary

ENGINE WILL TURN OVER HOWEVER WILL NOT START AS IF IT IS STARVED FOR FUEL OR NO SPARK

11/07/2018
Components: FUEL/PROPULSION SYSTEM
Incident Date: 10/03/2018
Crash: No
Fire: No
Summary

WHILE DRIVING MY CAR WOULD CUT OFF. IT WOULD TRY TO START BUT NOT TURN OVER ALL THE WAY. AFTER A COUPLE OF HOURS THE CAR WOULD RESTART.I TOOK THE CAR TO THE DEALERSHIP TO FIND OUT IT WAS MY FUEL PUMP CONTROL MODULE. WHICH I SEE HAS BEEN RECALLED IN OTHER VEHICLES LIKE MINE.

10/29/2018
Components: FUEL/PROPULSION SYSTEM
Incident Date: 04/05/2018
Crash: No
Fire: No
Vehicle Identification Number: 1FAHP2F82DG******
Summary

CAR STALLS AND CUTS OFF WITHOUT WARNING WHILE DRIVING. IT LOSES ALL POWER AND SHUTS DOWN.IT HAS HAPPENED SERVERAL TIMES PERIODICAL ON A CITY STREET AS WELL AS ON THE HIGHWAY WHILE CAR IS IN MOTION.THERE IS ALSO A PROBLEM WITH SMELLING GAS FUMES INSIDE THE CAR WHEN THIS HAPPENS.

10/01/2018
Components: ENGINE
Incident Date: 09/01/2018
Crash: No
Fire: No
Vehicle Identification Number: 1FAHP2E87DG******
Summary

TL* THE CONTACT OWNS A 2013 FORD TAURUS. WHILE DRIVING APPROXIMATELY 40, THE VEHICLE STALLED WITHOUT WARNING. DEAN SELLERS FORD (2600 W MAPLE RD, TROY, MI 48084) WAS MADE AWARE OF THE FAILURE AND STATED THAT THERE WAS NO RECALL ON THE VEHICLE. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS APPROXIMATELY 70,000.

09/18/2018
Components: STEERING
Incident Date: 09/14/2018
Crash: No
Fire: No
Vehicle Identification Number: 1FAHP2D93DG******
Summary

I WAS BACKING OUT MY YARD AND MY POWER STEERING LIGHT CAME ON WHICH MADE IT HARD FOR ME TO STEER. ALSO MY TRAC ADVANCE LIGHT CAME ON AS WELL

09/17/2018
Components: ELECTRICAL SYSTEM,FUEL/PROPULSION SYSTEM
Incident Date: 09/15/2018
Crash: No
Fire: No
Vehicle Identification Number: 1FAHP2F93DG******
Summary

THE DRIVER SIDE AND PASSENGER SIDE DOOR LOCKS DO NOT WORK WITH THE KEY FOB. AT TIMES THEY APPEAR TO BE LOCKED, BUT ARE NOT. THIS OCCURRED AFTER A RECALL WHERE THE INTERIOR DOOR HANDLES WERE REPLACED. IT DID NOT DO IT AT THE DEALERSHIP SO IT COULD NOT BE FIXED UNDER WARRANTY. NOW MY CAR WILL NOT START. IT STARTED, THEN DIED AND IT CRANKS, BUT DOES NOT START. EVENTUALLY THE BATTERY DIES. IT ACTS LIKE IT IS NOT GETTING FUEL. THE FUEL PUMP ASSEMBLY WAS REPLACE (13S04) IN JULY OF 2014. THERE IS A RECALL OF THE FUEL PUMP CONTROL MODULE (16S31) FOR CARS 201301015, BUT MINE IS NOT ONE OF THEM. IT SHOULD BE!

09/10/2018
Components: POWER TRAIN,ENGINE,FUEL/PROPULSION SYSTEM
Incident Date: 09/07/2018
Crash: No
Fire: No
Vehicle Identification Number: 1FAHP2F84DG******
Summary

VEHICLE QUIT ACCELERATING WHILE DRIVING DOWN A PAVED 45 MPH ROAD, WRENCH SYMBOL APPEARED ON THE DASH AND ENGINE RAN ROUGH. ACCORDING TO THE OWNERS MANUAL THE WRENCH SYMBOL INDICATES THAT THE VEHICLE WENT INTO REDUCED POWER MODE. HAD IT TOWED TO THE SHOP AND IT STARTED AND RAN NORMAL FOR HIM. THERE WERE NO ACTIVE, PENDING,OR MEMORY CODES IN THE COMPUTER SYSTEM. IT WAS DRIVEN 50 MILES WITH NO OTHER PROBLEM OCCURRING DURING THE TEST DRIVES. THERE ARE NO RECALLS ON THIS VEHICLE FOR THIS VERY DANGEROUS CONDITION EVEN THOUGH THERE ARE MANY DOCUMENTED CASES OF THE EXACT SAME PROBLEM.

08/26/2018
Components: FUEL/PROPULSION SYSTEM
Incident Date: 08/26/2018
Crash: No
Fire: No
Vehicle Identification Number: 1FAHP2E83DG******
Summary

MY CAR WAS PARKED , I WENT TO START THE VEHICLE AND IT JUST CRANKS , THE ENGINE NEVER TURNS . I'M TOLD IT'S THE FUEL PUMP AND THAT MY CAR HAD A RECALL FOR THIS ISSUE BUT MY VIN DOESN'T SHOW UP IN TH SEARCH FOR A RECALL .

08/21/2018
Components: STEERING
Incident Date: 08/21/2018
Crash: No
Fire: No
Vehicle Identification Number: 1FAHP2H89DG******
Summary

STEERING ASSIST FAILURE. DIFFICULTY STEERING, OCCURS INTERMITTENTLY, $1700.00 REPAIR ESTIMATE

08/19/2018
Components: STEERING
Incident Date: 08/10/2018
Crash: No
Fire: No
Vehicle Identification Number: 1FAHP2KT4DG******
Summary

WHILE DRIVING LOSS OF POWER STERING MESSAGE CAME ON THE DASH AND WHEN I SHUT THE ENGINE OFF AND RESTARTED THE ENGINE THERE WAS NO POWER ASSIST.

08/17/2018
Components: POWER TRAIN
Incident Date: 05/17/2018
Crash: No
Fire: No
Vehicle Identification Number: 1FAHP2E84DG******
Summary

TL* THE CONTACT OWNS A 2013 FORD TAURUS. WHILE DRIVING 60 MPH, THE VEHICLE STALLED AND LOST POWER WHILE GOING INTO LIMP MODE. IN ADDITION, THE POWER TRAIN FAULT WARNING INDICATOR ILLUMINATED. THE CONTACT MENTIONED THAT IT TOOK SEVERAL ATTEMPTS TO RESTART THE VEHICLE. THE VEHICLE WAS NOT TAKEN TO A DEALER OR INDEPENDENT MECHANIC FOR DIAGNOSTIC TESTING OR REPAIRS. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS APPROXIMATELY 101,000.

08/16/2018
Components: STRUCTURE
Incident Date: 08/01/2018
Crash: No
Fire: No
Vehicle Identification Number: 1FAHP2E83DG******
Summary

I HAVE A COMPLAINT ABOUT THE TRUNK HYDRAULIC MECHANISM. I WAS HURT WHEN THE TRUNK WAS OPEN I SAT ON THE BUMPER TO PUT MY GOLF SHOES ON. AT THAT TIME THE HYDRAULIC AIR PUMP THAT HOLDS THE TRUNK OPEN FAILED AND FELL DIRECT ON BY BACK. FORGETTING THIS HAPPENED IT ALSO CLOSED ON MY HEAD CUTTING IT. I BELIEVE THIS IS VERY DANGEROUS AND NEEDS TO BE RECALL BEFORE A FINGER IS CHOPPED OFF. PLEASE LET ME KNOW WHO I CAN RESPOND TO. STATIONARY

08/07/2018
Components: STEERING
Incident Date: 07/26/2018
Crash: No
Fire: No
Vehicle Identification Number: 1FAHP2F89DG******
Summary

VEHICLE HAS LOST POWER STEERING. LOW SPEEDS IT IS NEARLY IMPOSSIBLE TO TURN LEFT OR RIGHT. AT HIGHWAY SPEEDS STEERING WHEEL FEELS LOCKED UP. TAKEN TO DEALERSHIP (WILLIAMS FORD LINCOLN SERVICE DEPT - 205 SOUTH MAIN STREET ATHENS, PA 18810) TWICE. FIRST TIME THEY DID A CPU UPDATE - SAID THEY COULD NOT DIAGNOSE UNTIL THAT WAS COMPLETE - WERE 99% SURE IT WOULD FIX THE PROBLEM. MADE IT WORSE - BACK IN THE SHOP NOW WAITING TO HEAR HOW TO PROCEED.

08/05/2018
Components: FUEL/PROPULSION SYSTEM
Incident Date: 08/03/2018
Crash: No
Fire: No
Vehicle Identification Number: 1FAHP2H89DG******
Summary

MY TAURUS STALLED AT A RED LIGHT, THE ENGINE TURNED OVER, BUT WOULD NOT START. I WAS IN THE MIDDLE LANE OF A VERY BUSY ROAD. I WAS TOWED TO A NEARBY SERVICE CENTER. THEY HAD TO REPLACE THE FUEL PUMP CONTROL MODULE AND FUEL PUMP AND HANGER WITH SENDER. IT TURNS OUT THAT FORD HAD A RECALL FOR 77,502 2013-2015 FORD TAURUS'S FOR THE FUEL PUMP ELECTRIC MODULE. THIS PART WAS OVERHEATING CAUSING LACK OF POWER TO THE FUEL PUMP. I TALKED TO THE SERVICE MANAGER, VICTOR HYER, AT COCONUT POINT FORD, ESTERO, FL AND HE IN A VERY UNPROFESSIONAL WAY TOLD ME THAT IT WASN'T THEIR PROBLEM, I NEEDED TO TALK TO FORD CUSTOMER SERVICE. I HAD TALKED TO THEM ON NUMEROUS OCCASIONS STARTING 7/11/18 FOR MY POWER STEERING FAILURE, THAT FORD HAD RECALLED OVER 400,000 CARS INCLUDING 2013 FORD TAURUS'S (SAFER CAR COMPLAINT NUMBER 1112315) THEY WOULD NOT LET ME TALK TO ANYONE ABOVE THE LEVEL OF SUPERVISOR.

07/30/2018
Components: ENGINE,FUEL/PROPULSION SYSTEM
Incident Date: 07/30/2018
Crash: No
Fire: No
Vehicle Identification Number: 1FAHP2D87DG******
Summary

ON (4) OCCASIONS IN THE LAST 2 WEEKS, A WRENCH LIGHT HAS COME ON AND MY TAURUS ENTERED LIMP MODE, CAUSING A RAPID DECELERATION WITH THE INABILITY TO MAINTAIN A SAFE SPEED WITH OTHER TRAFFIC ON THE HIGHWAY. IN ALL BUT ONE OF THESE INSTANCES, I WAS IN A CENTER TRAVEL LANE ON A 4 LANE HIGHWAY WHERE THE FLOW OF TRAFFIC REGULARLY EXCEEDS 65MPH. THE FACT THAT THIS "LIMP" MODE CAN INITIATE AND REDUCE YOUR SPEED AS DRASTICALLY AS IT DOES IS CERTAINLY A SAFETY CONCERN.

07/19/2018
Components: STEERING
Incident Date: 07/06/2018
Crash: No
Fire: No
Vehicle Identification Number: 1FAHP2H89DG******
Summary

I WAS BACKING OUT OF A PARKING SPOT AND THE POWER STEERING FAILED. THE POWER STEERING FAULT LIGHT CAME ON. I TURNED THE CAR OFF, TURNED IT BACK ON AND THE POWER STEERING WORKED. I THEN TOOK THE TAURUS TO COCONUT POINT FORD. THEY SAID THAT I NEEDED A NEW STEERING GEAR ASSEMBLY AND MY TAURUS WAS NOT ON THE #15S18 RECALL LIST. I HAVE ENCLOSED MY INVOICE FOR $2,093.45. I TALKED TWICE TO FORD CUSTOMER SERVICE. I MENTIONED THE 445,000 CARS (INCLUDING THE 2013 TAURUS) THAT HAD BEEN RECALLED FOR THIS SAME PROBLEM. "NOTHING THEY CAN DO!" NOT A GREAT ANSWER... LOOKING ON THE INTERNET, THERE ARE A LOT OF FORD TAURUS CUSTOMERS THAT HAD THE SAME PROBLEM WITH THEIR CARS BEING RECALLED. I AM VERY THANKFUL THAT MY WIFE WAS NOT DRIVING ON THE HIGHWAY WHEN THIS HAPPENED!

07/16/2018
Components: FUEL SYSTEM, GASOLINE
Incident Date: 11/11/2017
Crash: No
Fire: No
Vehicle Identification Number: 1FAHP2F87DG******
Summary

TL* THE CONTACT OWNS A 2013 FORD TAURUS. WHILE DRIVING 50 MPH, THE ENGINE STALLED AND THE VEHICLE COASTED TO A STOP ON THE ROAD SHOULDER. THE VEHICLE WAS TOWED TO THE DEALER (TOWN EAST FORD, 18411 LYNDON B JOHNSON FWY, MESQUITE, TX 75150, (972) 584-9140) WHERE THE FUEL PUMP MODULAR AND RELAY WERE REPLACED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE, BUT OFFERED NO ASSISTANCE. THE FAILURE MILEAGE WAS 90,000.

07/15/2018
Components: STEERING
Incident Date: 07/02/2018
Crash: No
Fire: No
Vehicle Identification Number: 1FAHP2E85DG******
Summary

THE CAR IS NOT STEERING CORRECTLY AS IT SHOULD. THE WHEEL IS HARDER TO TURN AT LOWER SPEEDS AND WILL SOMEWHAT ACT NORMAL AT HIGHER SPEEDS.

07/13/2018
Components: FUEL SYSTEM, GASOLINE
Incident Date: 09/15/2014
Crash: No
Fire: No
Vehicle Identification Number: 1FAHP2F87DG******
Summary

TL* THE CONTACT OWNS A 2013 FORD TAURUS. WHILE DRIVING APPROXIMATELY 30 MPH, THE VEHICLE STALLED WITHOUT WARNING. THE VEHICLE WAS TOWED TO CHRISTIAN BROTHERS AUTOMOTIVE GRANBURY (3809 E U.S. HWY 377, GRANBURY, TX 76049, 817-776-4212) WHERE THE TECHNICIAN PERFORMED A DIAGNOSTIC TEST AND REPLACED THE FUEL PUMP RELAY. A MONTH LATER, THE FAILURE RECURRED AND THE VEHICLE WAS TAKEN BACK TO THE DEALER WHO REPLACED THE FUEL PUMP MODULE. THE MANUFACTURER WAS MADE AWARE OF THE FAILURES AND STATED THAT THERE WERE NO RECALLS. THE FAILURE MILEAGE WAS 35,653. *TR

07/12/2018
Components: ENGINE
Incident Date: 04/23/2018
Crash: No
Fire: No
Vehicle Identification Number: 1FAHP2E80DG******
Summary

WHILE DRIVING THROUGH THE CITY, THE VEHICLE SUDDENLY OVERHEATED, WITH LITTLE TO NO WARNING IT GAVE ME A OVER TEMPERATURE WARNING, WHICH PROMPTED ME TO PULL OVER AND TURN OFF THE VEHICLE. AFTER PARKING THE VEHICLE I NOTICES LARGE AMOUNTS OF COOLANT BEING SPEWED FROM THE PRESSURE RELIEF. AFTER REPLACING THE THERMOSTAT ON THE VEHICLE, IT CONTINUED TO LEAK COOLANT, ALTHOUGH IT WAS DIFFICULT TO IDENTIFY WHERE THE LEAK WAS. AFTER 3 WEEKS AND SOME TESTING, THE DEALERSHIP WAS ABLE TO FIND A LEAK IN THE WATER PUMP. HAD THE LEAK NOT BEEN FOUND, THERE COULD HAVE BEEN SERIOUS OVERHEATING ISSUES. BASED ON WHAT I SAW WITH HOW QUICKLY THE CAR OVERHEATED WITH AND AMBIENT OUTSIDE AIR TEMPERATURE OF ABOUT 68*F IT'S A WONDER NO FORD TAURUS' HAS STARTED ON FIRE.

07/10/2018
Components: STEERING,ELECTRICAL SYSTEM
Incident Date: 04/30/2018
Crash: No
Fire: No
Vehicle Identification Number: 1FAHP2E83DG******
Summary

WHILE DRIVING ON THE FREEWAY, THE STEERING WHEEL BEGAN TO SEIZED AND THE TRACTION CONTROL AND POWER STEERING INDICATORS ILLUMINATED.THE MANUFACTURER WAS NOTIFIED OF THE FAILURE AND PROVIDED NO SOLUTION OTHER THAN HAVING THE DEALER DIAGNOSE AND REPAIR THE VEHICLE. THE VIN WAS NOT AVAILABLE. THE APPROXIMATE FAILURE MILEAGE WAS 118690. RESEARCHED THE PROBLEM AND SAW THAT THERE HAD BEEN A RECALL REPORT BACK IN 2015 PERTAINING TO THE STEERING MODUAL FAILING. UNFORTUNATELY MY 2013 FORD TAURUS IS NOT COVERED UNDER THIS RECALL PER FORD MOTOR COMPANY.

07/08/2018
Components: FUEL/PROPULSION SYSTEM
Incident Date: 06/22/2018
Crash: No
Fire: No
Vehicle Identification Number: 1FAHP2E89DG******
Summary

ENGINE STOPPED RUNNING WITHOUT WARNING. WOULD THEN CRANK BUT NOT START. DIAGNOSED THE FUEL PUMP RELAY AS THE PROBLEM. REMOVED AND REPLACED AND CAR STARTED. REMOVED PART WAS ON RECALL LIST FOR DIFFERENT MODEL TAURUS AND THE FORD CARS BUT NOT MINE (2013 FORD TAURUS SEL). I RECEIVED NO RECALL NOTICE. FORD FUEL PUMP RELAY PART NUMBER AA8A-9D412-CA WITH SUPPLIER P/N D7790045-0C WAS OEM ON MY CAR. THIS PART IS LISTED AS FAULTY ON THE FORD WEB SITE BUT NOT FOR MY CAR MODEL AND I RECEIVED NO NOTICE. THIS IS A VERY DANGEROUS FAILURE MODE.

07/02/2018
Components: STEERING
Incident Date: 06/26/2018
Crash: No
Fire: No
Vehicle Identification Number: 1FAHP2D87DG******
Summary

TL* THE CONTACT OWNS A 2013 FORD TAURUS. WHEN ATTEMPTING TO TURN OR PARK THE VEHICLE AT LOW SPEEDS, THE STEERING WHEEL BECAME DIFFICULT TO TURN. THE STEERING WHEEL HAD TO BE TURNED WITH FORCE. THE FAILURE WAS EXPERIENCED NUMEROUS TIMES. THERE WAS NO WARNING INDICATOR ILLUMINATED. THE CONTACT SPOKE WITH LAKE VIEW FORD (12381 CONNEAUT LAKE ROAD, CONNEAUT LAKE, PA 16316, (814) 382-5485) AND WAS INFORMED THAT THE VEHICLE WAS NOT INCLUDED IN NHTSA CAMPAIGN NUMBER: 15V340000 (STEERING). THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOT CONTACTED. THE APPROXIMATE FAILURE MILEAGE WAS 64,000.

06/26/2018
Components: STEERING,TRACTION CONTROL SYSTEM
Incident Date: 06/26/2018
Crash: No
Fire: No
Vehicle Identification Number: 1FAHP2F85DG******
Summary

TL* THE CONTACT OWNS A 2013 FORD TAURUS. THE CONTACT STATED THAT "ADVANCED TRACK SYSTEM OFF" WARNING INDICATOR ILLUMINATED. THE CONTACT STATED THAT THE VEHICLE BEGAN DRIVING ROUGHLY AS THE "NO POWER STEERING" WARNING INDICATOR FLASHED. THE VEHICLE WAS PULLED OVER TO THE SIDE OF THE ROAD, TURNED OFF, AND RESTARTED, BUT WAS UNABLE TO BE DRIVEN. THE VEHICLE WAS TOWED TO SUBURBAN FORD OF FERNDALE (21600 WOODWARD AVE, FERNDALE, MI 48220, (248) 399-1000), BUT THE DIAGNOSIS RESULTS WERE NOT AVAILABLE. THE MANUFACTURER WAS NOTIFIED OF THE FAILURES. THE FAILURE MILEAGE WAS NOT AVAILABLE.

06/22/2018
Components: STEERING,TRACTION CONTROL SYSTEM
Incident Date: 06/08/2018
Crash: No
Fire: No
Vehicle Identification Number: 1FAHP2F84DG******
Summary

TL* THE CONTACT OWNS A 2013 FORD TAURUS. WHILE DRIVING, THE STEERING WHEEL SEIZED AND THE TRACTION CONTROL AND POWER STEERING INDICATORS ILLUMINATED. THE DEALER (FAIRWAY FORD INC, 444 US-117, BURGAW, NC 28425, (800) 291-7714) WAS CONTACTED AND ADVISED THE CONTACT TO SCHEDULE A DIAGNOSTIC APPOINTMENT. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOTIFIED AND INFORMED THE CONTACT THAT THERE WAS NO RECALL FOR THE FAILURE. THE FAILURE MILEAGE WAS 123,000.

06/08/2018
Components: FUEL SYSTEM, GASOLINE
Incident Date: 06/02/2018
Crash: No
Fire: No
Vehicle Identification Number: 1FAHP2D84DG******
Summary

TL* THE CONTACT OWNS A 2013 FORD TAURUS. WHILE DRIVING 75 MPH, THE VEHICLE LOST POWER. THERE WERE NO WARNING INDICATORS ILLUMINATED. THE CONTACT WAS TRAVELING OUT OF TOWN SO THE VEHICLE WAS TOWED TO AN UNKNOWN LOCAL DEALER. THE DEALER DIAGNOSED THAT THE FUEL MODULE NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 65,000. *TT *TR

06/06/2018
Components: FUEL/PROPULSION SYSTEM
Incident Date: 05/13/2018
Crash: No
Fire: No
Vehicle Identification Number: 1FAHP2E93DG******
Summary

VEHICLE DROVE FINE WITH NO WARNING OF ANY ISSUES. STARTED CAR, DROVE FROM 1 PARKING SPACE TO THE NEXT AND THE ENGINE DIED. CAR WOULD START BUT ON STAYED ON FOR A FEW SECONDS, THEN STALLED OUT AGAIN. TRIED THIS OVER AND OVER AGAIN, REALIZED IT WASN'T GOING TO ACTUALLY RUN. TOOK IT IN TO FORD, THEY DIAGNOSED IT HAVING PROBLEMS WITH THE FUEL PUMP MODULE. I HAVE SEEN SEVERAL RECALLS ON FUEL PUMP MODULES IN SPECIFIC 2013 TAURUS MODELS, BUT MINE ISN'T INCLUDED.

05/30/2018
Components: STEERING
Incident Date: 09/01/2017
Crash: No
Fire: No
Vehicle Identification Number: 1FAHP2F87DG******
Summary

TL* THE CONTACT OWNS A 2013 FORD TAURUS. WHILE OPERATING THE VEHICLE, THE POWER STEERING ASSIST MALFUNCTIONED AND CAUSED THE STEERING WHEEL TO BECOME VERY DIFFICULT TO TURN IN EITHER DIRECTION. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC AND IT WAS DIAGNOSED THAT THE STEERING ANGLE SENSOR WAS POSITIONED AT 80 DEGREES AND NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER AND THE LOCAL DEALER (BURDICK FORD IN CENTRAL SQUARE, NY) WERE BOTH NOTIFIED, BUT NO ASSISTANCE WAS OFFERED. THE FAILURE MILEAGE WAS 42,900.

05/29/2018
Components: STEERING
Incident Date: 05/27/2018
Crash: No
Fire: No
Vehicle Identification Number: 1FAHP2E83DG******
Summary

TL* THE CONTACT OWNS A 2013 FORD TAURUS. WHILE DRIVING VARIOUS SPEEDS, THE STEERING WHEEL SEIZED AND THE POWER STEERING ASSIST INDICATOR ILLUMINATED. THE VEHICLE WAS TAKEN TO MCDAVID FORD (300 W LOOP 820 SOUTH, FORT WORTH, TEXAS 76108, 817-935-7000), BUT WAS NOT DIAGNOSED OR REPAIRED. THE DEALER STATED THAT THERE WAS NO RECALL. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS APPROXIMATELY 73,000.

05/22/2018
Components: STEERING
Incident Date: 05/21/2018
Crash: No
Fire: No
Vehicle Identification Number: 1FAHP2H88DG******
Summary

ELECTRONIC STEERING SYSTEM FAULT WHILE DRIVING. VERY DANGEROUS BECAUSE OF LOSS OF POWER STEERING. COMPLAINED TO DEALER ON VARIOUS OCCASIONS. THEY CLAIMED THEY COULDN'T DUPLICATE.

05/16/2018
Components: STEERING
Incident Date: 05/16/2018
Crash: No
Fire: No
Vehicle Identification Number: 1FAHP2E85DG******
Summary

AS I WAS DRIVING INTO WORK TODAY, I HAD LOST MY POWER STEERING ON MY 2013 FORD TAURUS MAKING IT HARD TO CONTROL THE VEHICLE WHEN TURNING. I HAD DONE SOME RESEARCH AND HAD SEEN THAT THERE HAD BEEN A RECALL REPORT BACK IN 2015 (RECALL NOTICE 15S18) PERTAINING TO THE STEERING MODUAL FAILING. UNFORTUNATELY MY 2013 FORD TAURUS IS NOT COVERED UNDER THIS RECALL PER FORD MOTOR COMPANY.

05/14/2018
Components: FUEL/PROPULSION SYSTEM
Incident Date: 10/01/2017
Crash: No
Fire: No
Vehicle Identification Number: 1FAHP2F82DG******
Summary

TL* THE CONTACT OWNS A 2013 FORD TAURUS. WHILE DRIVING 35 TO 40 MPH AND DEPRESSING THE ACCELERATOR PEDAL, THE VEHICLE STALLED IN THE MIDDLE OF THE STREET. THE CONTACT MADE THREE ATTEMPTS BEFORE THE VEHICLE WAS ABLE TO RESTART. AFTERWARDS, THE VEHICLE DROVE NORMALLY. THE MANUFACTURER WAS NOTIFIED AND REFERRED THE CONTACT TO THE DEALER (COGGIN FORD JACKSONVILLE, 9650 ATLANTIC BLVD, JACKSONVILLE, FL 32225). THE CONTACT WOULD BE RESPONSIBLE FOR THE REPAIR SINCE THERE WAS NO RECALL. THE CONTACT RESEARCHED AND FOUND NHTSA CAMPAIGN NUMBER: 16V621000 (FUEL SYSTEM, GASOLINE) FOR THE SAME FAILURE. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE FAILURE MILEAGE WAS 96,000.

05/10/2018
Components: STEERING
Incident Date: 04/17/2018
Crash: No
Fire: No
Vehicle Identification Number: 1FAHP2H8XDG******
Summary

VEHICLES LOSES POWER STEERING AND BECOMES VERY DIFFICULT TO STEER. THIS OCCURS AT ALL TIMES BUT STEERING IS SEVERELY HAMPERED AT SLOWER SPEEDS.

05/08/2018
Components: STEERING
Incident Date: 05/08/2018
Crash: No
Fire: No
Summary

TL* THE CONTACT OWNS A 2013 FORD TAURUS. THE CONTACT STATED THAT THE STEERING WHEEL BECAME DIFFICULT TO MANEUVER WHILE OPERATING THE VEHICLE. THE CONTACT STATED THAT THE VEHICLE WAS NOT INCLUDED IN NHTSA CAMPAIGN NUMBER: 15V340000 (STEERING). THE DEALER (CARMODY FORD, INC., 1111 NY-29, GREENWICH, NY 12834, (518) 692-2246) DIAGNOSED THAT THE POWER STEERING UNIT FAILED AND NEEDED TO BE REPLACED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE AND PROVIDED NO SOLUTION OTHER THAN HAVING THE DEALER DIAGNOSE AND REPAIR THE VEHICLE. THE VIN WAS NOT AVAILABLE. THE APPROXIMATE FAILURE MILEAGE WAS 93,290.

04/29/2018
Components: STEERING
Incident Date: 04/27/2018
Crash: No
Fire: No
Vehicle Identification Number: 1FAHP2F86DG******
Summary

THE POWER STEERING ON MY 2013 FORD TAURUS LIMITED HAS GOTTEN HARD TO TURN AND IS REALLY BAD AT LOW SPEED AND TAKING TWO HANDS TO TURN. IT ONLY HAS 61700 MILES ON IT. I LOOKED UP THE PROBLEM ONLINE AND THERE ARE COUNTLESS COMPLAINTS WITH THIS ISSUE AND A RECALL FOR IT. WHEN I CONTACTED FORD MOTOR COMPANY THEY SAID THAT MY CAR IS NOT INCLUDED IN THE RECALL, THE RECALL ONLY COVERS FORD TAURUS SEPTEMBER 7, 2010 THRU FEBRUARY 28, 2012, MY FORD TAURUS WAS MANUFACTURERED IN 2013. I CONTACTED MY LOCAL FORD DEALERSHIP AND THE SAID THAT THE POWER STEERING CONTROL MODULE IS BACK ORDERED UNTIL MID JULY. THIS IS JUST ABSURD THAT MY FORD TAURUS IS NOT COVERED UNDER THE RECALL AND FURTHERMORE THE PART IS NOT AVAILABLE TO FIX IT UNTIL MID JULY. THE FORD MOTOR COMPANY HAS ME AND MY FAMILY DRIVE AROUND IN A CAR WITH FAULTY STEERING THAT IS UNSAFE WITH THE POTENTIAL TO CAUSE US TO HAVE AN ACCIDENT WITH NO FIX FOR MONTHS.

04/25/2018
Components: STEERING,AIR BAGS,ELECTRONIC STABILITY CONTROL
Incident Date: 01/01/2018
Crash: No
Fire: No
Vehicle Identification Number: 1FAHP2D89DG******
Summary

THE STEERING WHEEL STARTED GETTING LOOSE STARTING ABOUT 3 MONTHS AGO. THEN THE AIR BAG LIGHT STARTED COMING ON AND NOT GOING OFF. I SAW THE RECALL ON OTHER FORD MODELS FOR THE STEERING WHEEL AND THOUGHT THIS MIGHT BE THE SAME SCENARIO. I TRIED TO CONTACT FORD TWICE AND BOTH TIMES WAS INTERRUPTED BY THE AUTOMATED REQUEST TO TAKE A SURVEY. I DON'T KNOW IF THE STEERING WHEEL HAS EVER BEEN REMOVED, BUT I DO KNOW THAT THE DRIVERS AIRBAG WAS REPLACED AT SOME TIME.

04/23/2018
Components: STEERING,ELECTRONIC STABILITY CONTROL
Incident Date: 04/23/2018
Crash: No
Fire: No
Vehicle Identification Number: 1FAHP2H89DG******
Summary

I WAS DRIVING ON THE FREEWAY WHEN THE POWER STEERING ASSIT MESSAGE POPPED UP AND THE STEERING GOT A LITTLE DIFFICULT. I PULLED OVER AND TURNED OFF THE CAR. WHEN I TURNED THE CAR BACK ON THE STEERING WAS LIKE NORMAL AGAIN. A LITTLE WHILE LATER ON THE FREEWAY THE POWER STEERING ASSIT MESSAGE POPPED UP AGAIN AND THE STEERING WENT OUT COMPLETELY MAKING STEERING VERY DIFFICULT.

04/14/2018
Components: STEERING
Incident Date: 04/13/2018
Crash: No
Fire: No
Vehicle Identification Number: 1FAHP2J81DG******
Summary

CAR HAS 63,000 MILES ON IT AND NOW THE STEERING IS GETTING HARD TO TURN AND STIFF AND WON'T RETURN AFTER I TURN WHILE DRVING

04/11/2018
Components: STEERING
Incident Date: 04/10/2018
Crash: No
Fire: No
Vehicle Identification Number: 1FAHP2MT9DG******
Summary

POWER STEERING FAILED. MECHANICAL SHOP ADVISED PROBLEM IS FAULTY STEERING MOTOR SENSOR FAULT. FORD RECALL #15S18. OUR VEHICLE MANUFACTURED 04/2012; VEHICLES COVERED BY RECALL HAVE ENDING MANUFACTURE DATE OF 02/2012.

03/28/2018
Components: STEERING
Incident Date: 03/16/2018
Crash: No
Fire: No
Vehicle Identification Number: 1FAHP2H8XDG******
Summary

STEERING WHEEL BECAME DIFFICULT TO TURN WHILE DRIVING CAUSING THE VEHICLE TO BE UNSAFE TO DRIVE. VEHICLE WAS TAKEN TO FORD DEALERSHIP AND WAS TOLD LOWER STEERING COLUMN NEEDED TO BE REPLACED BUT THE PART WAS BACK ORDERED FOR A MINIMUM OF 2 WEEKS. THIS SEEMS TO BE A DEFECTIVE PART IF FORD IS HAVING TO SUPPLY SO MANY NEW PARTS AND CANNOT KEEP THEM IN STOCK.

03/17/2018
Components: ELECTRICAL SYSTEM,ELECTRONIC STABILITY CONTROL
Incident Date: 03/16/2018
Crash: No
Fire: No
Vehicle Identification Number: 1FAHP2D8XDG******
Summary

TAMARA RECALL - CALL WILL NOT TURN OVER. THERE IS NO SYSTEM LIGHT OF ANY KIND SHOWING THERE IS A PROBLEM WITH THE CAR, SO UNABLE TO GET A CODE TO START SEARCHING TO FIX THE PROBLEM.

03/13/2018
Components: STEERING
Incident Date: 03/10/2018
Crash: No
Fire: No
Vehicle Identification Number: 1FAHP2H80DG******
Summary

TL* THE CONTACT OWNS A 2013 FORD TAURUS. WHILE DRIVING APPROXIMATELY 10 MPH AND ATTEMPTING TO MAKE A TURN, A GRINDING NOISE WAS HEARD FROM THE STEERING WHEEL. THERE WERE NO WARNING INDICATORS ILLUMINATED. THE VEHICLE WAS TAKEN TO JANNELL MOTORS INC (2000 WASHINGTON ST, HANOVER, MA 02339, 781-982-4500) WHERE THE TECHNICIAN DIAGNOSED THAT THE STEERING RACK NEEDED TO BE REPLACED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE, BUT DID NOT ASSIST. THE CONTACT WAS REFERRED TO NHTSA. THE VEHICLE WAS NOT REPAIRED. THE FAILURE MILEAGE WAS APPROXIMATELY 110,000.

03/08/2018
Components: STEERING
Incident Date: 03/03/2018
Crash: No
Fire: No
Vehicle Identification Number: 1FAHP2F99DG******
Summary

IT FEELS LIKE THE POWER STEERING INTERMITTENTLY GOES OUT WHILE DRIVING, MAKING THE CAR VERY DIFFICULT TO STEER. IT IS MOST NOTICEABLE AT LOWER SPEEDS, WHILE DRIVING IN PARKING LOTS OR CITY STREETS, BUT THERE IS MORE RESISTANCE THAN USUAL AT HIGHWAY SPEEDS. THE STEERING WHEEL ALSO DO NOT RETURN TO CENTER AFTER A TURN. IT'S LIKE THE POWER STEERING WORKS WHEN IT WANTS TO.

03/08/2018
Components: STEERING,ELECTRICAL SYSTEM
Incident Date: 02/25/2018
Crash: No
Fire: No
Vehicle Identification Number: 1FAHP2E87DG******
Summary

TL* THE CONTACT OWNS A 2013 FORD TAURUS. THE CONTACT STATED THAT THE STEERING WHEEL BECAME VERY DIFFICULT TO MANEUVER. THE CONTACT PULLED OVER AT A FUEL STATION AND LEFT THE VEHICLE PARKED UNTIL THAT EVENING. THE CONTACT THEN DROVE THE VEHICLE HOME. THE CONTACT TOOK THE VEHICLE TO AN INDEPENDENT MECHANIC WHO ADVISED THAT THE VEHICLE BE TAKEN TO A DEALER DUE TO SEVERAL FAILURE CODES POPULATING. THE INDEPENDENT MECHANIC WAS UNABLE TO REPAIR THE FAILURE. THE DEALER (SUTTON FORD LINCOLN, 21315 CENTRAL AVE, MATTESON, IL 60443) DIAGNOSED THAT THERE WAS AN ELECTRICAL COMPUTER FAILURE. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED. THE FAILURE MILEAGE WAS 85,000.

03/05/2018
Components: STEERING
Incident Date: 03/05/2018
Crash: No
Fire: No
Vehicle Identification Number: 1FAHP2J88DG******
Summary

TL* THE CONTACT OWNS A 2013 FORD TAURUS. THE CONTACT STATED THAT THE EPS WARNING INDICATOR FLASHED AND THERE WAS A SUDDEN LOSS OF ELECTRONIC POWER STEERING. THE DEALER WAS NOT CONTACTED. THE VIN WAS NOT INCLUDED IN NHTSA CAMPAIGN NUMBER: 15V340000 (STEERING). THE MANUFACTURER ISSUED ONE RECALL AND THREE TSBS FOR THE STEERING; HOWEVER, THE VIN WAS EXCLUDED. THE MANUFACTURER SUGGESTED THAT THE DEALER REPAIR THE VEHICLE. THE APPROXIMATE FAILURE MILEAGE WAS 83,000. *TT

03/03/2018
Components: STEERING
Incident Date: 03/02/2018
Crash: No
Fire: No
Vehicle Identification Number: 1FAHP2E84DG******
Summary

EPAS RECALL, I CONTACTED FORD AND THEY TOLD ME THAT MY CAR DOES NOT HAVE A RECALL, BUT IT HAS AN EPAS STEERING PROBLEM DESCRIBED AS THE RECALL. AS I ARRIVED TO MY JOB ON FRIDAY MARCH 02, 2018 I NOTICED THAT MY STEERING WENT OUT AND THERE WAS SOMETHING ON THE DASHBOARD FOR ELECTRONIC ASSIST, AS WELL AS MY SLIP CONTROL LIGHT WENT ONE. AFTWR I GOT OFF, THE CAR WORKED LIKE NOTHING HAD HAPPENED . I TOOK IT TO THE DEALER AND THEY TOLD ME THAT IT IS GOING TO NEED A NEW EPAS A JOB THAT COST $2200!

02/28/2018
Components: ELECTRICAL SYSTEM
Incident Date: 12/01/2012
Crash: No
Fire: No
Vehicle Identification Number: 1FAHP2E86DG******
Summary

ELECTRICAL SEEMS TO SPIN EVERY ONCE AND A WHILE, AS WELL AS A MAJOR SPIN EVERY SIX MONTHS, PERHAPS YEAR NOW. EVEN NEW, VEHICLE HAD A TYPE OF ELECTRICAL "RESET", A MESSAGE WOULD SHOW SOMETHING ABOUT THE LANGUAGE HAS BEEN RESET.., ET CETERA. THE VEHICLE NOW WILL SHOW "CHARGING SYSTEM FAILURE" LIGHT AS WELL AS A LANGUAGE RESET. I FEEL THAT SOMETHING IS TAKING THE VEHICLE INTO A DIFFERENT "SET", OR IDEA..., PERHAPS A FOREIGN ELECTRICAL INVOLVEMENT IS MY UPFRONT CONCERN. WHEN I TRY AND SIMPLY INQUIRY FORD REGARDING THIS,... IT IS FOR SURE WHEN IT HAPPENS... (SOMEHOW). FORD AT THE DEALERSHIP APPEARS NOT TO NOTICE ANYTHING, AS IF IT IS FINE..., THAT EVEN BRAND NEW WITH ONLY 1000 MILES ON IT, THEY DID NOT SEE ANY CONCERN. I HAD BROUGHT IT UP TO THEM MANY TIMES, BUT THINGS GET A LITTLE 'WIND', OR WHIRLEY,... LIKE IT HAS A CAP, OR AN ODD MISCHIEF TO IT. I'M WORRIED THAT SOME DAY, WHILE WITH IT, OR NEEDING IT, THAT IT WILL HAVE THAT "LIGHTS OUT" PROBLEM, WHERE IT JUST SEEMS LIKE SOMEONE "KILLED" IT, OR IT IS A LITTLE DARK TO EVEN BRING UP TO PEOPLE. (IKE) IKO, IKE, IKZ MESSAGE APPEARS ON THE CENTER CONSOLE SCREEN, IT SHOWS BEFORE STARTING IT. IT SEEMS THAT FORD DOES NOT SEE THIS WITH WHAT THEY SEE, OR WITH THEIR EYES, BUT IT HAS BEEN A BOTHERSOME THOUGHT,.. WASHING MOTOR APPEARS TO BE LOST ALREADY AT A LOW MILEAGE, AND I AM FIGURING, THAT SINCE IT IS NEW, THAT THIS IS TO BLAME. 1C1C1CCC 1C1C1CCCCC 1C1C1CCC 1C1C1C1CCC 1C1C1C1C

02/26/2018
Components: ENGINE
Incident Date: 09/11/2017
Crash: No
Fire: No
Vehicle Identification Number: 1FAHP2E89DG******
Summary

TL* THE CONTACT OWNS A 2013 FORD TAURUS. WHILE DRIVING VARIOUS SPEEDS, THE VEHICLE STALLED WITHOUT WARNING ON MORE THAN ONE OCCASION. CARMAX IN HENDERSON, NEVADA WAS MADE AWARE OF THE FAILURE AND REPLACED THE MASS AIR FLOW SENSOR, BUT THE FAILURE RECURRED. THE MANUFACTURER WAS MADE AWARE THE FAILURE. THE SOURCE OF THE FAILURE WAS NOT DETERMINED. THE FAILURE MILEAGE WAS APPROXIMATELY 66,000.

02/23/2018
Components: STEERING
Incident Date: 02/07/2018
Crash: No
Fire: No
Vehicle Identification Number: 1FAHP2E8XDG******
Summary

WAS DRIVING VEHICLE WHEN ALL OF A SUDDEN THE DASHBOARD LIGHTS STARTED FLASHING AND DISPLAYING ERRORS LIKE "STEERING ASSIST FAULT...SERVICE REQUIRED" ETC. ALSO AT THIS TIME THE POWER STEERING WENT COMPLETELY OUT AND THE VEHICLE WAS VERY HARD TO TO STEER WHICH ALMOST RESULTED IN BAD ACCIDENT. THE CAR WAS TAKEN TO FORD AND THEY ARE STATING THAT THE FIX FOR THIS IS REPLACING THE WHOLE STEERING RACK DUE TO A CODE (U300) THEY PULLED FROM THE CAR'S COMPUTER. THIS IS A $2000 REPAIR!!! I DID SOME RESEARCH MYSELF AND FOUND WHERE THIS ISSUE HAS BEEN GOING ON FOR SOME TIME NOW AND FORD HAD ISSUED A RECALL (15S18) BUT THE DEALER STATES THAT THIS VEHICLE IS NOT COVERED BY THE RECALL DUE TO IT'S BUILD DATE (FEB 3 2013). NOW IF THIS ISSUE WAS SUPPOSEDLY CORRECTED FOR LATER MODEL CARS..... WHY IS THIS CAR AMONG OTHERS I HAVE RESEARCHED STILL EXPERIENCING THE SAME ISSUES AS NOTED BY THE RECALL?? COULD IT BE THAT A GENERATION ONE STEERING RACK WAS USED DURING THE BUILD OF THIS LATER MODEL CAR INSTEAD OF A GEN 2, 3, ETC? I EVEN ASKED THE SERVICE MANAGER COULD HE GUARANTEE THAT THE NEW STEERING RACK HE'D INSTALL WOULD PREVENT US FROM HAVING A VERY CLOSE CALL ACCIDENT AS BEFORE AND HE STATED THAT HE COULDN'T. THIS IS HORRIBLE!!! HTTP://WWW.FORDPROBLEMS.COM/TRENDS/EPAS/. HTTPS://STATIC.NHTSA.GOV/ODI/RCL/2015/RCMN-15V340-1276.PDF. AND READ SOME OF THE COMMENTS HERE ON OTHERS THAT HAVE HAD THE SAME OR SIMILAR ISSUES WITH OTHER FORD VEHICLES. HTTPS://WWW.YOUTUBE.COM/WATCH?V=ROULANY5DMI

02/21/2018
Components: ENGINE
Incident Date: 01/08/2018
Crash: No
Fire: No
Vehicle Identification Number: 1FAHP2E81DG******
Summary

TL* THE CONTACT OWNS A 2013 FORD TAURUS. WHILE DRIVING APPROXIMATELY 70 MPH, THE OIL PRESSURE WARNING INDICATOR ILLUMINATED. THE CONTACT PULLED THE VEHICLE OVER TO THE SIDE OF THE ROADWAY AND CALLED A TOW TRUCK. THE VEHICLE WAS TOWED TO THE DEALER (WESTWAY FORD IN IRVING, TEXAS) WHERE IT WAS DIAGNOSED THAT THE OIL PRESSURE SENDING UNIT AND PCV VALVE WERE DAMAGED AND NEEDED REPLACEMENT. THE VEHICLE WAS REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE AND PROVIDED CASE NUMBER: CAS14131690. THE FAILURE RECURRED BUT THE VEHICLE WAS NOT REPAIRED AGAIN. THE APPROXIMATE FAILURE MILEAGE WAS 88,000.

02/17/2018
Components: STEERING
Incident Date: 02/01/2018
Crash: No
Fire: No
Vehicle Identification Number: 1FAHP2F80DG******
Summary

MY STEERING WHEEL IS GETTING STIFF DAY BY DAY. I HAVE TO USE TWO HANDS MOST OF THE TIMES NOW. MY MILEAGE IS 87000. I'VE CONTACTED FORD DEALERSHIP. STILL WAITING FOR ANY FEEDBACK FROM FORD.

02/10/2018
Components: UNKNOWN OR OTHER
Incident Date: 05/05/2015
Crash: No
Fire: No
Vehicle Identification Number: 1FAHP2E8XDG******
Summary

THIS WAS A LEASED CAR WHICH WAS RETURNED TO THE DEALER IN MAY 2015. YOU NEED TO UPDATE YOUR SYSTEM

02/08/2018
Components: EXTERIOR LIGHTING
Incident Date: 02/08/2018
Crash: No
Fire: No
Summary

OUR DEPARTMENT'S FLEET OF 2013 AND 2015 INTERCEPTORS HAVE EXPERIENCED TEPEATED HEADLIGHT FAILURES. NO RECALL FOUND FOR THIS PROBLEM. PROBLEMS BEGAN AS VEHICLES SURPASSED WARRANTY LIMITS. ONE SERVICED AT THE DEALER AND THE WIRE HARNESS HAD BURNED UP AND NEEDED REPLACED, AS WELL AS THE BCM NEEDED REPROGRAMMING. ONE HOUR INTO USE AFTER SERVICE THE SAME HEADLIGHT FAILED AGAIN. EACH 2013 MODEL HAS HAD HEADLIGHTS REPLACED AT LEAST TWICE AND THE 2015'S ARE INCREASING IN FAILURE RATE. THE SERVICE COST WAS OVER $500. THE ESTIMATED REPROGRAMMING COST WAS QUOTED AT $250. THE ABSENCE OF A RECALL WILL RESULT IN RIDICULOUS COST OVERRUNS IN MAINTENANCE BUDGETS.

01/16/2018
Components: STEERING
Incident Date: 01/04/2018
Crash: No
Fire: No
Vehicle Identification Number: 1FAHP2F82DG******
Summary

TL* THE CONTACT OWNS A 2013 FORD TAURUS. WHILE DRIVING 5 MPH, THE STEERING WHEEL LOCKED AND THE POWER STEERING FAILED AS WARNING INDICATORS ILLUMINATED. AS A RESULT, THE CONTACT WAS ABLE TO DRIVE VEHICLE SLOWLY. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE CONTACT CALLED WOODY BUTTS AUTOMOTIVE (1226 WATSON BLVD, WARNER ROBINS, GA 31093, (478) 220-0277), BUT WAS UNABLE TO GET ASSISTANCE. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS 83,555.

01/15/2018
Components: SEATS
Incident Date: 01/15/2018
Crash: No
Fire: No
Vehicle Identification Number: 1FAHP2E87DG******
Summary

I WAS DRIVING THE CAR IN DECEMBER 2017 ON THE HIGHWAY. I TURNED ON THE HEATED SEAT FOR THE DRIVER'S SIDE OF THE CAR. THE HEATER HEATED UP UNTIL IT WAS BURNING MY BUTTOCKS (IT FELT LIKE A BEE-STING). I TURNED THE SEAT OFF AND IT STOPPED BURNING. THIS HAS HAPPENED EVERY TIME I HAVE ATTEMPTED TO TURN THE HEATED SEAT ON SINCE THAT TIME REGARDLESS OF THE CAR BEING IN MOTION OR IN PARK. OCCASIONALLY, I SMELL AN ODOR THAT SMELLS LIKE WIRES BURNING. I TOOK THE CAR TO THE DEALERSHIP AND WAS TOLD THAT THE HEATER IN THE BOTTOM AND BACK OF THE DRIVER'S SEAT NEEDS TO BE REPLACED; HOWEVER, IT IS NOT COVERED AS A SAFETY CONCERN (BECAUSE A RECALL HAS NOT BEEN ISSUED FOR THE SEAT HEATERS) NOR IS IT COVERED UNDER THE EXTENDED WARRANTY THAT WAS PURCHASED WITH THE AUTOMOBILE.

01/14/2018
Components: UNKNOWN OR OTHER
Incident Date: 01/09/2018
Crash: No
Fire: No
Vehicle Identification Number: 1FAHP2E86DG******
Summary

FUEL GAGE GOES UP AND DOWN.

01/12/2018
Components: VISIBILITY/WIPER
Incident Date: 01/11/2018
Crash: No
Fire: No
Vehicle Identification Number: 1FAHP2F83DG******
Summary

SUNROOF RANDOMLY EXPLODED

01/08/2018
Components: STEERING
Incident Date: 01/08/2018
Crash: No
Fire: No
Vehicle Identification Number: 1FAHP2F85DG******
Summary

TL* THE CONTACT OWNS A 2013 FORD TAURUS. ON SEVERAL OCCASIONS, WHILE DRIVING 65 MPH, THE STEERING WHEEL BECAME DIFFICULT TO MANUEVER. THE POWER STEERING ASSIST INDICATOR ILLUMINATED. THE CONTACT CALLED MCCLARY FORD INC. AT (256) 232-4242 (1104 US HWY 72 E, ATHENS, AL 35611). THE CONTACT WAS UNABLE TO GET THE VEHICLE TO THE DEALER. THE VEHICLE WAS TOWED TO AN INDEPENDENT MECHANIC, BUT THE CAUSE OF THE FAILURE COULD NOT BE DETERMINED. THE VEHICLE WAS NOT REPAIRED. THE CONTACT REFERENCED NHTSA CAMPAIGN NUMBER: 15V340000 (STEERING). THE MANUFACTURER WAS NOT NOTIFIED. THE APPROXIMATE FAILURE MILEAGE WAS 74,000. *TT *TR

01/05/2018
Components: ELECTRICAL SYSTEM,VEHICLE SPEED CONTROL,ENGINE
Incident Date: 10/24/2017
Crash: No
Fire: No
Vehicle Identification Number: 1FAHP2H85DG******
Summary

TL* THE CONTACT OWNS A 2013 FORD TAURUS. WHILE DRIVING 35 MPH AND MAKING A LEFT TURN, THE VEHICLE STARTED TO DECELERATE AND STALLED WITHOUT WARNING. THE CONTACT COASTED THE VEHICLE TO THE SIDE OF THE ROAD, WAITED A FEW MINUTES, AND WAS ABLE TO RESUME DRIVING. THE FAILURE RECURRED TWICE. THE VEHICLE WAS TAKEN TO VERNER CADBY FORD (1240 BLOOMFIELD AVE, FAIRFIELD, NJ 07004) WHERE IT WAS DIAGNOSED THAT THE THROTTLE BODY, INJECTION KIT, AND FUEL KIT NEEDED TO BE REPLACED. THE VEHICLE WAS REPAIRED. THE MANUFACTURER WAS CONTACTED. THE APPROXIMATE FAILURE MILEAGE WAS 16,600. *TT

01/03/2018
Components: UNKNOWN OR OTHER
Incident Date: 03/02/2017
Crash: No
Fire: No
Vehicle Identification Number: 1FAHP2E89DG******
Summary

MY VEHICLE WAS STATIONARY IN A PARKING LOT OF A RESTAURANT. I WAS IN THE VEHICLE TRYING TO OPEN RIGHT REAR PASSENGER DOOR FOR ONE OCCUPANT TO ENTER VEHICLE (AS THEY WERE HOLDING FOOD IN BOTH OF THEIR HANDS) AND THE INTERIOR DOOR LATCH CAME LOOSE. NOW THE INTERIOR DOOR LATCH IS LOOSE AND CAN BE OPENED BY A VERY LIGHT PULL ON KNOB. SPRING SEEM TO BE OUT OF PLACE.

01/03/2018
Components: POWER TRAIN
Incident Date: 12/29/2017
Crash: No
Fire: No
Vehicle Identification Number: 1FAHP2F8XDG******
Summary

TL* THE CONTACT OWNS A 2013 FORD TAURUS. THE CONTACT STATED THAT THE VEHICLE DID NOT START WITHOUT WARNING. THE VEHICLE WAS TOWED TO AN INDEPENDENT MECHANIC. THE MECHANIC CALLED GWINNETT FORD AT (404) 418-6877 (3230 SATELLITE BLVD, DULUTH, GA 30096) AND WAS INFORMED THAT THERE WAS NO RECALL. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE AND REFERRED THE CONTACT TO NHTSA. THE FAILURE MILEAGE WAS APPROXIMATELY 98,000.

01/02/2018
Components: STEERING
Incident Date: 12/15/2017
Crash: No
Fire: No
Vehicle Identification Number: 1FAHP2E85DG******
Summary

TL* THE CONTACT OWNS A 2013 FORD TAURUS. WHILE DRIVING APPROXIMATELY 40 MPH, THE STEERING WHEEL SEIZED WITHOUT WARNING. THE VEHICLE WAS TOWED TO LITHIA FORD OF MISSOULA (3943 BROOKS ST, MISSOULA, MT) 59804 WHERE IT WAS DIAGNOSED THAT THE POWER STEERING NEEDED TO BE REPAIRED. THE VEHICLE WAS REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 110,686.

12/28/2017
Components: STEERING
Incident Date: 09/01/2015
Crash: No
Fire: No
Vehicle Identification Number: 1FAHP2F88DG******
Summary

TL* THE CONTACT OWNS A 2013 FORD TAURUS. THE CONTACT STATED THAT THE POWER STEERING FAULT WARNING INDICATOR FLASHED AND THE POWER STEERING FAILED TO FUNCTION PROPERLY. THERE WAS A TOTAL LOSS OF POWER IN EITHER DIRECTION OF THE STEERING WHEEL. THE VEHICLE WAS NOT DIAGNOSED BY A DEALER. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC. THE VEHICLE WAS NOT INCLUDED IN NHTSA CAMPAIGN NUMBER: 15V340000 (STEERING). THE MANUFACTURER WAS NOTIFIED AND ADVISED THE CONTACT TO HAVE THE VEHICLE DIAGNOSED AND REPAIRED BY A DEALER. THE APPROXIMATE FAILURE MILEAGE WAS 90,000.

12/19/2017
Components: ENGINE,FUEL/PROPULSION SYSTEM
Incident Date: 11/24/2017
Crash: No
Fire: No
Vehicle Identification Number: 1FAHP2F89DG******
Summary

COMPONENT IN FUEL PUMP ELECTRIC MODULE FAILED AND FUEL PUMP FAILED AND BOTH REPLACED. SALINAS VALLEY FORD DID NOT HONOR RECALL NUMBER 16V621000 OR 15V812000 COVERING THESE EQUIPMENT FAILURES. THEY ARE OR SHOULD BE COVERED BY THE RECALL NOTICES SENT IN 2105 AND 2015. DROVE CAR TO PLACE OF EMPLOYMENT AND IT FAILED TO START AT END OF THE DAY.

12/18/2017
Components: STEERING
Incident Date: 12/17/2017
Crash: No
Fire: No
Vehicle Identification Number: 1FAHP2F81DG******
Summary

TL* THE CONTACT OWNS A 2013 FORD TAURUS. UPON STARTING THE VEHICLE, A POWER STEERING ASSIST FAULT MESSAGE DISPLAYED AND THE POWER STEERING FAILED. THE VEHICLE WAS NOT TAKEN TO AN INDEPENDENT MECHANIC OR DEALER FOR DIAGNOSTIC TESTING OR REPAIRS. WORLD FORD PENSACOLA (6397 PENSACOLA BLVD, PENSACOLA, FL 32505, (850) 476-9050) INFORMED THE CONTACT THAT THE VIN WAS NOT INCLUDED IN NHTSA CAMPAIGN NUMBER: 15V340000 (STEERING). THE MANUFACTURER WAS MADE AWARE OF THE FAILURE AND CONFIRMED THAT THE VIN WAS NOT INCLUDED IN A RECALL. THE VIN WAS INVALID. THE FAILURE MILEAGE WAS 90,768.

12/15/2017
Components: STRUCTURE
Incident Date: 12/14/2017
Crash: No
Fire: No
Vehicle Identification Number: 1FAHP2F83DG******
Summary

AT LEAST THREE (3) TIMES WHEN I HAVE BEEN LOADING MY TRUNK, IV HAD THE TRUNK LID COME DOWN ON ME UNEXPECTEDLY. I WAS IN THE STAPLES PARKING LOT LAST NIGHT AROUND 8:00 PM IN BURLINGTON MA, I WAS LOADED IN MY NEW PRINTER WHICH I HAD BOUGHT AT STAPLES, WHEN SUDDENLY WITHOUT WARNING THE TRUNK LID LET GO AND CAME DOWN ON ME AND CONKED ME ON THE HEAD HARD. TEMPORARILY AFTER THE DIRECT HEAD HIT, I FELT DIZZY FOR A MINUTE, AND I COULD TASTE BLOOD TEMPORARILY FOR SEVERAL HOURS AFTERWARD. I FEEL OK NOW. THIS ALSO IS NOT THE FIRST TIME THIS HAS HAPPENED ON MY 2013 FORD TAURUS. I FEEL AS IF THIS IS A SAFETY HAZARD WHEN LOADING AND UNLOADING THE VEHICLE'S TRUNK. THE LID IS HELD UP BY A STRUT SYSTEM SIMILAR TO THAT OF THE HOOD. THE TRUNK LID HOLD OPEN OFTEN QUITS AFTER IT IS FULLY OPEN AND IN THE UPRIGHT POSITION. I FEEL THAT THIS IS DANGEROUS, THERE SHOULD BE AN INVESTIGATION AND A RECALL ON FORD TAURUS TRUNKS. THIS HAS SERIOUS POTENTIAL FOR A CONCUSSION, INTERNAL BLEEDING, SERIOUS INJURY ETC.

11/30/2017
Components: STEERING
Incident Date: 11/16/2017
Crash: No
Fire: No
Vehicle Identification Number: 1FAHPZH86DG******
Summary

TL* THE CONTACT OWNS A 2013 FORD TAURUS. WHILE DRIVING APPROXIMATELY 55 MPH, THE STEERING SEIZED WITHOUT WARNING. THE VEHICLE WAS TAKEN TO AN UNKNOWN DEALER WHERE IT WAS DIAGNOSED THAT THE STEERING RACK NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE AND ADVISED THE CONTACT THAT THE VIN WAS NOT INCLUDED IN NHTSA CAMPAIGN NUMBER: 15V340000 (STEERING). THE FAILURE MILEAGE AND VIN WERE UNKNOWN. .*BF VIN IS INVALID UPDATED 8/15/18*JB

11/28/2017
Components: STEERING
Incident Date: 11/14/2017
Crash: No
Fire: No
Vehicle Identification Number: 1FAHP2F88DG******
Summary

TL* THE CONTACT OWNS A 2013 FORD TAURUS. WHILE DRIVING APPROXIMATELY 5 MPH, THE STEERING WHEEL BECAME DIFFICULT TO TURN AND THE STEERING WARNING INDICATOR ILLUMINATED WHILE THE FAILURE OCCURRED. THE CONTACT WAS ABLE TO TURN THE ENGINE OFF FOR A BRIEF MOMENT TO BRING THE STEERING WHEEL BACK TO NORMAL. THE FAILURE WAS EXPERIENCED SEVERAL TIMES. THE VEHICLE WAS TAKEN TO ROCKWALL FORD (990 EAST INTERSTATE 30, ROCKWALL, TX 75087 PHONE (972) 290-2200) WHERE IT WAS DIAGNOSED THAT THE STEERING GEAR NEEDED TO BE REPLACED. THE MANUFACTURER STATED THAT THE VEHICLE WAS NOT INCLUDED IN NHTSA CAMPAIGN NUMBER: 15V340000 (STEERING). THE VEHICLE WAS NOT REPAIRED. THE FAILURE MILEAGE WAS 108,000. *BF *TR

11/28/2017
Components: ENGINE
Incident Date: 11/28/2017
Crash: No
Fire: No
Vehicle Identification Number: 1FAHP2E84DG******
Summary

CAR WAS BROUGHT IN TO CHANGE THE SERPENTINE BELT AT 76,000 MILES. TECH NOTICED THAT THE WATER PUMP WAS LEAKING THROUGH THE WEEP HOLE AND SAID THAT IT NEEDED TO BE REPLACED. THIS JOB WAS QUOTED AT OVER $2000. HUNDREDS OF OTHER WATER PUMP FAILURES HAVE BEEN REPORTED, SOME AS EARLY AS 45,000 MILES, AND FORD REFUSES TO ISSUE A RECALL. THE PUMP FAILS AT THE MAIN BEARING AND SPEWS COOLANT INTO THE CRANKCASE WHICH KILLS THE ENGINE AND TOTALS THE CAR. THERE WAS NO CHECK ENGINE LIGHT, NO WARNING SIGNS WHATSOEVER. IF IT WERE NOT FOR A ROUTINE BELT CHANGE THIS ISSUE WOULD NOT HAVE BEEN CAUGHT AND WOULD HAVE RESULTED IN A CATASTROPHIC FAILURE OF THE MOTOR. THIS IS UNACCEPTABLE AS IT HAPPENS TO ALL DURATEC EQUIPPED FORD VEHICLES AND FORD REFUSES TO COVER THIS FAILURE UNDER A RECALL FOR THE DEFECTIVE WATER PUMP.

11/13/2017
Components: ELECTRICAL SYSTEM
Incident Date: 11/11/2017
Crash: No
Fire: No
Vehicle Identification Number: 1FAHP2F87DG******
Summary

THE CAR STEREO INCREASES THE VOLUME ON ITS OWN WHILE MUSIC IS PLAYING. THE OTHER ISSUE I EXPERIENCED THE CAR STEREO WAS PLAYING ON ITS OWN WHEN THE VEHICLE WAS TURNED OFF.

11/07/2017
Components: STEERING
Incident Date: 04/03/2017
Crash: No
Fire: No
Vehicle Identification Number: 1FAHP2H84DG******
Summary

TL* THE CONTACT OWNS A 2013 FORD TAURUS. THE CONTACT STATED THAT THE VEHICLE EXPERIENCED A LOSS OF POWER STEERING. MORE EFFORT WAS REQUIRED TO STEER THE VEHICLE WHILE TRAVELING VARIOUS SPEEDS. THE VEHICLE WAS TOWED TO THE VEHICLE OWNER'S RESIDENCE AND WAS THEN TOWED TO ALL AMERICAN FORD OF PARAMUS (375 NJ-17, PARAMUS, NJ) WHERE IT WAS DIAGNOSED THAT THE RACK AND PINION WAS DEFECTIVE AND NEEDED TO BE REPLACED. THE MANUFACTURER WAS NOTIFIED. THE FAILURE MILEAGE WAS APPROXIMATELY 73,000.

11/07/2017
Components: STEERING
Incident Date: 11/01/2017
Crash: No
Fire: No
Vehicle Identification Number: 1FAHP2E80DG******
Summary

TL* THE CONTACT OWNS A 2013 FORD TAURUS. THE CONTACT STATED THAT THE POWER STEERING UNIT FAILED TO FUNCTION PROPERLY. THE VEHICLE WAS TAKEN TO A DEALER (O'BRIEN FORD OF SHELBYVILLE, 720 MT EDEN RD, SHELBYVILLE, KY 40065, (502) 633-4535) WHERE IT WAS DIAGNOSED THAT THE POWER STEERING CONTROL MODULE NEEDED TO BE REPLACED. THE DEALER AND THE MANUFACTURER INDICATED THAT THE VEHICLE WAS EXCLUDED FROM NHTSA CAMPAIGN NUMBER: 15V340000 (STEERING). THE VIN WAS NOT AVAILABLE. THE APPROXIMATE FAILURE MILEAGE WAS 55,750. *BF UPDATED 8/6/18*JB

11/05/2017
Components: STEERING
Incident Date: 11/03/2017
Crash: No
Fire: No
Vehicle Identification Number: 1FAHP2F83DG******
Summary

THE STEERING WHEEL ON MY 2013 FORD TAURUS LIMITED HAD COME LOOSE. I AM CONCERNED THAT THE STEERING WHEEL MAY PHYSICALLY FALL OFF IF I DON'T GET THE ISSUE ADDRESS AS SOON AS POSSIBLE. THE STEERING WHEEL WOBBLES QUITE A BIT. I CAN WIGGLE THE STEERING WHEEL BACK AND FORTH AND SIDE TO SIDE. THE STEERING WHEEL WIGGLES IN, PARK, REVERSE, DRIVE, AND WHEN THE IS PARKED WITH THE PARKING BRAKE ON OR OFF, AND WHEN ENGINE IS NOT RUNNING, THE STEERING WHEEL ITSELF APPEARS TO BE PSYCHICALLY LOOSE ITSELF. I WHEN TO A FORD QUICK LANE ON FRIDAY TO GET MY OIL CHANGED BUT THEY DIDN'T HAVE A TECHNICIAN THAT WAS CERTIFIED IN THAT AREA ON DUTY AT THE TIME. THEY HAD THE VEHICLE UP ON THE LIFT AND TOLD ME THAT ALL FRONT END COMPONENTS APPEAR TO BE INTACT AND IN WORKING ORDER. THE QUICK LANE CENTER HAD INFORMED ME THAT THE STEERING WHEEL APPEARS TO HAVE COME LOOSE FROM DIRECTLY BEHIND THE HORN PAD WHERE THE STEERING WHEEL ATTACHES TO THE VEHICLE. SOMETHING LIKE THIS APPEARS TO BE A MANUFACTURER DEFECT AND A SAFETY CONCERN. I AM WONDERING IF THERE ARE ANY RECALLS OR IF A RECALL SHOULD BE ISSUED IN THIS CASE. I GOING TO BRING THE VEHICLE BACK INTO THE FORD DEALERSHIP/QUICK LAND TIRE AND AUTO CENTER TOMORROW.

11/02/2017
Components: FUEL/PROPULSION SYSTEM
Incident Date: 11/02/2017
Crash: No
Fire: No
Vehicle Identification Number: 1FAHP2F86DG******
Summary

MY CAR WOULDN'T START AND TOOK IT TO THE SHOP AND LEARNED IT WAS THE FUEL PUMP CONTROL MODULE THAT WENT BAD THIS ALSO CAUSED THE FUEL PUMP TO GO BAD AND NEED REPLACING

10/31/2017
Components: FUEL/PROPULSION SYSTEM
Incident Date: 07/03/2017
Crash: No
Fire: No
Vehicle Identification Number: 1FAHP2E84DG******
Summary

THE ELECTRONIC THROTTLE BODY ON MY 2013 FORD TAURUS FAILED AND LEFT MY WIFE WITH TRAFFIC BEHIND HER ON THE HIGHWAY IN LIMP MODE JUST BARELY ABLE TO MOVE OFF OF THE ROAD ,OUT OF THE WAY OF ONCOMING TRAFFIC . THIS HAPPENED MORE THAN ONCE .

10/18/2017
Components: FUEL/PROPULSION SYSTEM
Incident Date: 10/04/2017
Crash: No
Fire: No
Vehicle Identification Number: 1FAHP2D88DG******
Summary

TL* THE CONTACT OWNS A 2013 FORD TAURUS. WHILE DRIVING 60 MPH, THE VEHICLE STALLED WITHOUT WARNING. THE FAILURE RECURRED SEVERAL MORE TIMES. THE VEHICLE WAS NOT TAKEN TO A DEALER OR INDEPENDENT MECHANIC. THE CONTACT BELIEVED THAT THE FUEL PUMP ELECTRIC MODULE WAS THE CAUSE OF THE FAILURE AND REPLACED THE MODULE HIMSELF. THE CONTACT SPOKE WITH BOB-BOYD FORD (2840 N COLUMBUS ST, LANCASTER, OH 43130) WHO STATED THAT THE VIN WAS LIKELY NOT INCLUDED IN NHTSA CAMPAIGN NUMBER: 16V621000 (FUEL SYSTEM, GASOLINE). THE MANUFACTURER WAS MADE AWARE OF THE FAILURE AND CONFIRMED THAT THE VIN WAS NOT INCLUDED. THE APPROXIMATE FAILURE MILEAGE WAS 193,000.

10/18/2017
Components: UNKNOWN OR OTHER
Incident Date: 08/16/2016
Crash: No
Fire: No
Vehicle Identification Number: 1FAHP2F85DG******
Summary

DRIVERS SIDE DOOR LOCK FAILS TO LOCK OR UNLOCK INTERMITTENTLY SOMETIMES IN BETWEEN, MAKING IT VERY HARD TO MANUALLY UNLOCK WITH THE LITTLE NUB, OR BY PULLING THE HANDLE.THE VEHICLE WAS STATIONARY. IT SLOWLY GOT WORSE OF TIME, TO WHERE MOST THE TIME IT DOESN'T WORK AT ALL NOW.

10/05/2017
Components: FUEL SYSTEM, GASOLINE,POWER TRAIN,ENGINE
Incident Date: 10/05/2017
Crash: No
Fire: No
Vehicle Identification Number: 1FAHP2E84DG******
Summary

VEHICLE STALLS AND HIGH SPEEDS AND GOES INTO "LIMP MODE" WHERE VEHICLE LOSES ALL POWER AND ACCELERATION. VEHICLE IMMEDIATELY BEGINS TO DECELERATE IN TRAFFIC CAUSING A VERY DANGEROUS AND HAZARDOUS SITUATION FOR THE DRIVER AND OTHER VEHICLES. THIS HAS NOW HAPPENED 8 TIMES IN MY TAURUS 5 OF WHICH WAS IN THE INTERSTATE IN EXCESS OF 70MPH. *TT CONSUMER STATED ISSUE WAS NOT RELATED TO THE FUEL PUMP, ISSUE WAS CAUSED BY THE FAULTY THROTTLE BODY. WARRANTY DID NOT COVER THE PART AND CONSUMER ENDED UP PAYING OUT OF POCKET FOR THE REPAIR. UPDATED 7/25/18*JB *TR

09/26/2017
Components: STEERING
Incident Date: 07/01/2017
Crash: No
Fire: No
Vehicle Identification Number: 1FAHP2E8XDG******
Summary

TL* THE CONTACT OWNS A 2013 FORD TAURUS. THE CONTACT STATED THAT THE POWER STEERING FAILURE WARNING INDICATOR ILLUMINATED AND AN ALARM SOUNDED WHEN THE VEHICLE WAS STARTED. WHENEVER THE VEHICLE HAD TO BE TURNED, THE STEERING WHEEL BECAME DIFFICULT TO MANEUVER. THE POWER STEERING ASSIST FAILED INTERMITTENTLY. THE CONTACT TOOK THE VEHICLE TO BELL FORD (2401 W BELL RD, PHOENIX, AZ 85023; 602-457-2144 OR 602-866-1776) WHERE IT WAS DIAGNOSED THAT THE STEERING GEAR FAILED AND CAUSED THE POWER STEERING TO FAIL. THE DEALER DIAGNOSED THAT THE STEERING GEAR NEEDED TO BE REPLACED. THE CONTACT TOOK THE VEHICLE TO A CERTIFIED MECHANIC WHO REPROGRAMMED THE STEERING, WHICH REPAIRED THE POWER STEERING ASSIST; HOWEVER, THE WARNING INDICATOR REMAINED ILLUMINATED. THE CONTACT STATED THAT THE FAILURE RECENTLY RECURRED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE AND INFORMED THE CONTACT THAT THE VIN WAS NOT INCLUDED IN NHTSA CAMPAIGN NUMBER: 15V340000 (STEERING) DESPITE THE FAILURE BEING SIMILAR TO THE RECALL FAILURE. THE MANUFACTURER PROVIDED CASE NUMBER: [XXX]. THE APPROXIMATE FAILURE MILEAGE WAS 88,000. *BF UPDATED 7/20/18*JB INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6). *TR

09/21/2017
Components: SEAT BELTS
Incident Date: 05/16/2017
Crash: No
Fire: No
Vehicle Identification Number: 1FAHPZF80DG******
Summary

TL* THE CONTACT OWNS A 2013 FORD TAURUS. THE CONTACT STATED THAT THE SEAT BELT WARNING INDICATOR ILLUMINATED ON A DAILY BASIS EVER SINCE THE VEHICLE WAS PURCHASED IN MAY OF 2017. THE VEHICLE WAS DIAGNOSED BY AN INDEPENDENT MECHANIC WHO STATED THAT THE DRIVER'S SIDE SEAT BELT BUCKLE FAILED AND NEEDED REPLACEMENT. THE VEHICLE WAS NOT REPAIRED. THE VIN WAS INVALID. THE DEALER AND THE MANUFACTURER WERE NOT CONTACTED. THE APPROXIMATE FAILURE MILEAGE WAS 84,000. *TT VIN IS INVALID UPDATED 7/19/18*JB

09/17/2017
Components: STEERING,ELECTRONIC STABILITY CONTROL
Incident Date: 09/16/2017
Crash: No
Fire: No
Vehicle Identification Number: 1FAHP2F8XDG******
Summary

ON JUNE 9, 2015 I HAD A POWER STEERING ASSIST FAULT WHICH SHUT MY STEERING DOWN ON I-81. THIS WAS REPLACED AS FAULTY AT EXPENSE OF OVER $2,000.00. ON SEPT. 16, 2017 AFTER 21,335 MILES THE POWER STEERING ASSIST FAULT HAPPENED AGAIN, WHILE DRIVING ON LOCAL CITY ROADS. I HAVE BEEN TOLD THAT THERE IS NO RECALL FOR MY MODEL YEAR AND VIN YET THERE ARE RECALLS FOR OTHER FORDS USING THE SAME ELECTRONIC POWER STEERING ASSIST LATER AND NEWER MODELS. ALSO ON THIS EPISODE OF 9/16/17 THE STABILITY CONTROL SYSTEM FAULT CAME ON AS A FAILURE MESSAGE.

09/15/2017
Components: ELECTRICAL SYSTEM
Incident Date: 09/15/2017
Crash: No
Fire: No
Vehicle Identification Number: 1FAHP2H8XDG******
Summary

CAR RADIO/SYNC SYSTEM MALFUNCTION. RADIO WILL NOT SHUT OFF AT ALL. THE SCREEN IS BLACK AS IF IT'S OFF BUT THE RADIO STILL PLAYS! CAR IS DEFINITELY TURNED OFF, NOT IN AUX PARK SETTING EITHER... TRIED TO RESTART CAR TWICE AND IT DIDN'T REBOOT SYSTEM. I SAT THERE FOR 15 MINUTES WITH CAR DOOR OPENED BARELY UNTIL RADIO SHUT OFF ITSELF. SPOKE TO FORD REP AND WAS TOLD "NO TSB REPORT EXISTS."

09/13/2017
Components: POWER TRAIN
Incident Date: 09/12/2017
Crash: No
Fire: No
Vehicle Identification Number: 1FAHP2F86DG******
Summary

WHILE DRIVING THE "WRENCH" SYMBOLS DISPLAYS AND IMMEDIATELY THE CAR JERKS AND LOSES ALL MOMENTUM. THE CAR IMMEDIATELY SLOWS DOWN AND IT ALLOWS ME TO COAST TO AN AREA TO PARK. AFTER A FEW MINUTES, I CAN START THE CAR AND DRIVE OFF. THIS ISSUE OCCURS RANDOMLY. MECHANICS READ THE COMPUTER DIAGNOSTICS AND CANNOT FIND AN ISSUE.

09/11/2017
Components: FUEL/PROPULSION SYSTEM
Incident Date: 09/11/2017
Crash: No
Fire: No
Vehicle Identification Number: 1FAHP2F8XDG******
Summary

FUEL PUMP MODULE MALFUNCTIONING CAUSING VEHICLE NOT TO START

09/06/2017
Components: VEHICLE SPEED CONTROL
Incident Date: 09/06/2017
Crash: No
Fire: No
Vehicle Identification Number: 1FAHP2E87DG******
Summary

WAS DRIVING MY CAR SEVERAL TIMES ON ROAD AND HIGHWAY WHEN CAR LOOSES POWER WHILE IN MOTION SEVERAL TIMES WITH A WRENCH SHOWN ON DASHBOARD SCREEN

09/06/2017
Components: POWER TRAIN,ENGINE
Incident Date: 09/01/2017
Crash: No
Fire: No
Vehicle Identification Number: 1FAHP2E87DG******
Summary

TL* THE CONTACT OWNS A 2013 FORD TAURUS. THE CONTACT STATED THAT ON SEVERAL OCCASIONS WHILE DRIVING, THE ENGINE STALLED AND LOST POWER. THE POWER TRAIN FAULT LIGHT ILLUMINATED. THE VEHICLE WAS TAKEN TO AUTO ZONE WHERE IT WAS DIAGNOSED THAT THE THROTTLE BODY WAS FAULTY. THE CONTACT CALLED AUTONATION FORD FORT LAUDERDALE LOCATED AT 1333 N FEDERAL HWY, FORT LAUDERDALE, FL 33304 WHERE THE DEALER STATED THAT THERE WOULD BE A FEE FOR DIAGNOSTICS. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE WHERE IT WAS CONFIRMED THAT THE VEHICLE WAS NOT PART OF THE RECALL AND DID NOT OFFER ANY FURTHER ASSISTANCE. THE FAILURE MILEAGE WAS 85,963.

08/22/2017
Components: POWER TRAIN,ELECTRICAL SYSTEM,ENGINE
Incident Date: 03/21/2017
Crash: No
Fire: No
Vehicle Identification Number: 1FAHP2MT9DG******
Summary

WHY THE VEHICLE IS IN MOTION THE VEHICLE TENTS TO SPUTTER AND DECELERATE LOSING ALL POWER THE VEHICLE THEN COMES TO COMPLETE STOP IN THE MOVIE LINE OF TRAFFIC YOU HAVE TO TURN THE VEHICLE OFF AND THEN TURN THE VEHICLE BACK ON TO ACTUALLY GET SPEED TO MOVE OUT OF THE WAY THIS HAS BECOME A VERY SERIOUS SAFETY ISSUE IN THE OPERATOR OF THE VEHICLE. THIS MOSTLY HAPPENS WHEN THE VEHICLE IS IN MOTION WHILE TRAVELING AT SPEEDS BETWEEN 50 TO 65 MILES PER HOUR THE VEHICLES COME TO ALMOST A COMPLETE STOP IN THE MOVIE LINE OF TRAFFIC

08/17/2017
Components: ENGINE
Incident Date: 08/05/2017
Crash: No
Fire: No
Vehicle Identification Number: 1FAHP2E80DG******
Summary

MY CAR HAS 86,621 MILES AND THE THERMOSTAT LIGHT CAME ON. I TOOK TO MY MECHANIC AND THEY TOLD ME THAT THERE IS LEAKING AROUND THE WATER PUMP AND IT HAS TO BE REPLACED. I HAD IT DIAGNOSED AT A FORD DEALERSHIP AND THEY AGREED. IT IS NOT UNDER WARRANTY BECAUSE OF MILES AND IT IS GOING TO COST $1900 TO REPLACE. I TAKE VERY GOOD CARE OF MY CAR AND HAVE ALL OF THE SERVICE RECORDS. IT IS A DEFECT IN THE WATER PUMP AND THAT IS WHY IT FAILED.

08/07/2017
Components: ELECTRICAL SYSTEM,VEHICLE SPEED CONTROL,ENGINE
Incident Date: 07/10/2017
Crash: No
Fire: No
Vehicle Identification Number: 1FAHP2E85DG******
Summary

TL* THE CONTACT OWNS A 2013 FORD TAURUS. WHILE DRIVING VARIOUS SPEEDS, THE MAINTENANCE WARNING INDICATOR ILLUMINATED INTERMITTENTLY. IN ADDITION, THE VEHICLE SHOOK VIOLENTLY AND THE RPMS DECELERATED INDEPENDENTLY. THE CONTACT HAD TO PLACE THE VEHICLE IN PARK AND SOMETIMES RESTART THE VEHICLE IN ORDER FOR IT TO OPERATE; HOWEVER, THE FAILURE RECURRED MINUTES LATER. THE VEHICLE WAS TAKEN TO LAUREL FORD LINCOLN (2018 MS-15, LAUREL, MS 39440 (601) 649-4511) WHERE IT WAS DIAGNOSED THAT THE THROTTLE ACTUATOR CONTROL MODULE NEEDED TO BE REPAIRED. THE DEALER STATED THAT THEY COULD NOT REPAIR THE VEHICLE. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 139,679.

08/03/2017
Components: ENGINE,FUEL/PROPULSION SYSTEM
Incident Date: 07/15/2017
Crash: No
Fire: No
Vehicle Identification Number: 1FAHP2E80DG******
Summary

WHEN VEHICLE IS STATIONARY IE STOP FOR A LIGHT OR A STOP SIGN THE R.P.M ON OCCASIONS DROPS FROM 600 TO LESS THAN 500 RPM AND IT START TO SHAKE, IF IF I AM NOT AWARE IT WILL STALL. WHAT WORRIES ME IS THAT ON A TRIP OF LESS THAN 5 MILES IT STALLED ON RED LIGHTS AND STOP SIGNS THE SAME HAS HAPPEN TO FAMILY MEMBERS. I HAVE TAKEN TO THE DEALER AND NOTHING IS FOUND ( ALSO TOOK IT TO A PRIVATE MECHANIC THE SAME RESULT WAS GIVEN) . SAME YEAR TAURUS HAVE BEEN HAVING FUEL PUMP PROBLEMS BUT MY VIN IS NOT REGISTER, LOT OF FRUSTRATIONS. THIS OCCUR MOSTLY IN CITY DRIVING ANT THE MOMENT NOT ON OPEN ROADS,HIGHWAYS.

07/27/2017
Components: STRUCTURE,UNKNOWN OR OTHER,VISIBILITY/WIPER
Incident Date: 07/06/2017
Crash: No
Fire: No
Vehicle Identification Number: 1FAHP2E85DG******
Summary

THE HEADLINER HAS DETACHED FROM THE VEHICLE DESPITE ONLY 5 YEARS OLD. IT BLOCKS THE REAR WINDOW. ALSO, THE UPPER CENTER BRAKE LIGHT IS ON THE HEADLINER AND IS NOW NO OPERATING PROPERLY BECAUSE OF ITS ORIENTATION. THIS IS A MAJOR SAFETY HAZARD. FORD HAS ISSUED A TSB ON THIS. SEVERAL ATTEMPTS TO GET FORD TO REPAIR UNDER WARRANTY OR FOR SAFETY REASONS WERE UNSUCCESFUL. IT IS VERY DISAPPOINTING. RESEARCH CONFIRMS THAT THIS WAS A POOR DESIGN WITH LIMITED LIFE ON PLASTIC MOUNTING BRACKETS. REPAIR ESTIMATED TO ALMOST $1000!

07/26/2017
Components: POWER TRAIN,ELECTRONIC STABILITY CONTROL,FUEL/PROPULSION SYSTEM
Incident Date: 07/24/2017
Crash: No
Fire: No
Vehicle Identification Number: 1FAHP2H82DG******
Summary

I AM DRIVING AND ALL OF A SUDDEN THE CAR GOES INTO A SAFETY MODE. THE IS WAS APPEARS TO BE A WRENCH THAT READS "SEE OWNERS MANUAL" THE ENGINE SOUNDS LIKE IT SPUTTER AND THERE IS NO ACCELERATION WHEN THE GAS IS PRESSED. I HAVE TO PULL OVER SAFELY AND RESTART MY VEHICLE AND THE PROBLEM GOES AWAY FOR ABOUT 10 MILES.

07/25/2017
Components: FUEL/PROPULSION SYSTEM
Incident Date: 07/24/2017
Crash: No
Fire: No
Vehicle Identification Number: 1FAHP2F82DG******
Summary

WON'T START. CRANKS BUT WON'T START. FUEL PROBLEM. MISDIAGNOSED AS BATTERY IN MAY 2017. MISDIAGNOSED AS BATTERY AGAIN IN JUNE 2017. NOW SAME ISSUE IN JULY 2017 & WAITING TO SEE WHAT CRAP FORD TELLS ME TODAY. I HAVE REPLACED THE BATTERY TWICE IN 2 MONTHS BASED ON THE DIAGNOSIS THAT IS OBVIOUSLY INCORRECT. LOOKING ONLINE, I'M FINDING I'M NOT THE ONLY UNHAPPY 2013 FORD TAURUS OWNER WITH THIS PROBLEM AND OTHER PEOPLE HAVE HAD TO HAVE A FUEL MODULE REPLACED. OF COURSE WHEN I TRIED TO EXPLAIN TO MY FORD DEALER THAT I REALLY DIDN'T THINK IT WAS THE BATTERY (ESPECIALLY A MONTH AFTER I REPLACED THE BATTERY) & THAT IT SEEMS TO BE A FUEL PUMP PROBLEM, THEY TOLD ME PEOPLE TRY TO DIAGNOSE THEIR CARS ALL THE TIME & I WAS WRONG & THAT'S WHAT THE CODE SAID SO THAT'S WHAT IT WAS, SO I AGREED FOR THEM TO REPLACE A ONE MONTH OLD BATTERY, I MEAN AFTER ALL, IT WAS MY FORD DEALER & THEY WOULD KNOW BETTER THAN ANYONE, YEAH RIGHT. I HAVE 85,000 MILES ON MY CAR & IT APPEARS TO BE IN THE MILEAGE RANGE WHEN OTHER PEOPLE ENCOUNTERED THIS ISSUE, BASED ON THE RESEARCH I'M DOING ONLINE. NOW FOR THE THIRD TIME IN LESS THAN 3 MONTHS, MY 2013 FORD TAURUS IS IN THE SHOP WITH THE SAME ISSUE. THIS CAR LEFT ME STRANDED 8 MILES FROM HOME THE FIRST TIME, 50 MILES FROM HOME THE SECOND TIME, AND 30 MILES FROM HOME THIS TIME. I HAVE KEPT UP WITH ALL OF THE ROUTINE MAINTENANCE ON THE VEHICLE.

07/24/2017
Components: FUEL/PROPULSION SYSTEM
Incident Date: 07/23/2017
Crash: No
Fire: No
Vehicle Identification Number: 1FAHP2F84DG******
Summary

THE FUEL DRIVER MODULE WENT OUT WHILE DRIVING CAUSING COMPLETE LOSS OF POWER, NO POWER STEERING, BRAKES TO CONTROL THE CAR SAFELY. THIS OCCCURED ON THE FREEWAY. *TT *JS

07/24/2017
Components: FUEL/PROPULSION SYSTEM
Incident Date: 07/24/2017
Crash: No
Fire: No
Summary

SMELLS OF FUEL INSIDE THE CAR AND RUNNING SLUGGISH. NOTICED FUEL LEAKING FROM NEAR THE FRONT OF THE GAS TANK, DRIPPING ON TO EXHAUST PIPE. HAVING IT TOWED TO LOCAL DEALER TO HAVE IT LOOKED AT.

07/20/2017
Components: STEERING
Incident Date: 07/14/2017
Crash: No
Fire: No
Summary

TL* THE CONTACT OWNS A 2013 FORD TAURUS. THE CONTACT STATED THAT THE EPS WARNING LIGHT FLASHED. THE CONTACT ALSO MENTIONED THAT THE POWER STEERING FAILED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE MANUFACTURER RECOMMENDED THAT THE CONTACT TOW THE VEHICLE TO A DEALER FOR DIAGNOSIS AND STATED THAT THE VEHICLE WAS EXCLUDED FROM NHTSA CAMPAIGN NUMBER: 15V340000 (STEERING). THE CONTACT CALLED A DEALER (DON VANCE FORD, 14897 MO-38, MARSHFIELD, MO 65706, (417) 859-2600) AND NO FURTHER DETAILS WERE AVAILABLE. THE VIN WAS NOT AVAILABLE. THE FAILURE MILEAGE WAS NOT AVAILABLE.

07/13/2017
Components: UNKNOWN OR OTHER
Incident Date: 05/01/2016
Crash: No
Fire: No
Vehicle Identification Number: 1FAHP2KTXDG******
Summary

EXHAUST FUMES INSIDE THE VEHICLE CAUSING ME TO BE SLEEPY AND SICK. MOST NOTICED WHEN DRIVING.

07/08/2017
Components: STEERING
Incident Date: 07/05/2017
Crash: No
Fire: No
Vehicle Identification Number: 1FAHP2KT4DG******
Summary

ELECTRONIC STEERING RACK FAILED

06/27/2017
Components: POWER TRAIN
Incident Date: 06/26/2017
Crash: No
Fire: No
Vehicle Identification Number: 1FAHP2KT7DG******
Summary

FORD TRANSFER CASE: THE PTU OF MY 2013 FORD TAURUS BEGAN TO FAIL AT 84000 MILES. IT IS IN THE SHOP AND BEING REPLACED. IT IS COSTING ME $2000 OUT OF POCKET, BECAUSE I DIDN'T EXPECT SUCH A POOR DESIGN. I STARTED HEARING A NOISE TWO WEEKS AGO AND TOOK IT TO THE DEALERSHIP TO BE DIAGNOSED (06/26/17). THANK GOD IT DIDN'T FAIL WHILE I WAS ON THE HIGHWAY!

06/25/2017
Components: STEERING
Incident Date: 06/23/2017
Crash: No
Fire: No
Vehicle Identification Number: 1FAHP2E83DG******
Summary

THE VEHICLE'S ELECTRIC POWER ASSIST STEERING FAILED IN MOTION.

06/22/2017
Components: STEERING
Incident Date: 06/09/2017
Crash: No
Fire: No
Vehicle Identification Number: 1FAHP2D85DG******
Summary

THE ELECTRIC POWER STEERING FAILED WHILE DRIVING ON THE FREEWAY. NOW IT IS VERY HARD TO STEER AND THE STEERING CAPABILITY FEEL AS THOUGH IT IS TRYING TO LOCK UP, WHICH MAKE IT VERY HARD TO CHANGE LANES AND TURN...UPDATED 07/13/17 *BF *JS

06/20/2017
Components: STEERING
Incident Date: 05/30/2017
Crash: No
Fire: No
Vehicle Identification Number: 1FAHP2H84DG******
Summary

TL* THE CONTACT OWNS A 2013 FORD TAURUS. WHILE DRIVING VARIOUS SPEEDS, THE STEERING WHEEL BECAME DIFFICULT TO STEER. THERE WERE NO WARNING INDICATORS ILLUMINATED. THE FAILURE RECURRED NUMEROUS TIMES. THE VEHICLE WAS TAKEN TO THE DEALER (SUBURBAN FORD IN WATERFORD, MI) WHERE IT WAS DIAGNOSED THAT THE STEERING GEAR NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE VIN WAS NOT INCLUDED IN NHTSA CAMPAIGN NUMBER: 15V340000 (STEERING). THE MANUFACTURER WAS MADE AWARE OF THE FAILURE AND INFORMED THE CONTACT THAT THERE WOULD BE A CHARGE FOR THE REPAIR. THE APPROXIMATE FAILURE MILEAGE WAS 48,000.

06/16/2017
Components: ENGINE
Incident Date: 06/08/2017
Crash: No
Fire: No
Vehicle Identification Number: 1FAHP2E85DG******
Summary

ENGINE STALLS FOR NO REASON WHILE DRIVING ON HIGHWAY

06/15/2017
Components: STEERING
Incident Date: 06/02/2017
Crash: No
Fire: No
Vehicle Identification Number: 1FAHP2H83DG******
Summary

POWER STEERING IS DIFFICULT AT VARIOUS SPEEDS AND SURFACES. BEGAN AT 47,400 MILES. SOMETIMES HEAR NOISE WHEN STEERING TO THE RIGHT NOW.

06/01/2017
Components: POWER TRAIN,ENGINE,FUEL/PROPULSION SYSTEM
Incident Date: 06/01/2017
Crash: No
Fire: No
Vehicle Identification Number: 1FAHP2F88DG******
Summary

WHILE DRIVING TO A DR APPTOINTMENT I WAS ON THE FREEWAY AT ABOUT 70 MPH WHEN THE CAR STALLED, I LOST ACCELERATION AND A WRENCH LIGHT CAME APPEARED. FORTUNATELY I WAS NEAR AN EXIT WHERE I WAS ABLE TO GET OFF THE FREEWAY, AND FIND A GAS STATION, AS I IDLED INTO THE GAS STATION AT ABOUT 2-3 MPH. I SHUT THE CAR OFF AND RESTARTED IT, AND OPERATION RETURNED TO NORMAL FOR ABOUT A WEEK. THEN TODAY, AS I WAS DRIVING MY KIDS TO SCHOOL AND WAS IN THE TURNING LANE TO ENTER THE FREEWAY IT DID THE SAME THING, NOT ONCE BUT TWICE IN A SPAN OF 15 MILES. AGAIN FORTUNATELY I WAS ABLE TO PULL OFF ONTO THE SHOULDER AND RESTART THE VEHICLE. OUT OF FEAR I TOOK ALL BACK ROADS HOME INCASE IT HAPPENED AGAIN, WHICH IT DID. I FOUND A RECALL FOR THIS MAKE AND MODEL OF VEHICLE SAYING THERE IS A FAULT WITH THE FUEL DELIVERY SYSTEM THAT SEEMS TO FIT THE BILL, EXCEPT THE MOTOR IN MY TAURUS IS NOT THE SAME ONE LISTED ON THE RECALL. REGARDLESS, THIS IS A MAJOR SAFETY ISSUE THAT HAS PUT MYSELF AND MY CHILDREN IN HARMS WAY 3 TIMES IN ONE WEEK, AND NEEDS TO BE ADDRESSED. I SPEND AN GOOD AMOUNT OF MONEY TO DRIVE A VEHICLE THAT I FEEL IS SAFE AND RELIABLE, AND I FEEL NEITHER AT THIS POINT FOR A VEHICLE THAT IS BUT 4 YEARS OLD.

05/19/2017
Components: STEERING
Incident Date: 05/15/2017
Crash: No
Fire: No
Vehicle Identification Number: 1FAHP2E94DG******
Summary

LOOSING POWER STEERING. FORD SAYS NEEDS NEW ELECTRIC STEERING MODULE. THIS WAS A RECALL FOR 2013 TAURUS BUT THEY SAY NOT THIS VEHICLE

05/11/2017
Components: STEERING
Incident Date: 04/03/2017
Crash: No
Fire: No
Vehicle Identification Number: 1FAHP2E89DG******
Summary

THE POWER STEERING IS FAILING THE CAR ONLY HAS 34,000 MILES ON IT. IT IS VERY DIFFICULT TO MANEUVER THE VEHICLE ESPECIALLY ON TURNS.

04/20/2017
Components: SERVICE BRAKES
Incident Date: 04/15/2017
Crash: No
Fire: No
Vehicle Identification Number: 1FAHP2E87DG******
Summary

REAR AXLE BRAKES FAILED AFTER 39000 MILES. NOISE AT LIGHT BRAKING IN FORWARD AND/OR REVERSE. PADS ARE NOT SIGNIFICANTLY WORN. ROTORS VISIBLY MARKED AND ROUGH. AFTER TRIPT OF ~50 MILES DISTINCT BRAKE SMELL AND ROTORS ARE VERY HOT. NEED TO REPLACE (NO WARRANTY AT THIS MILEAGE) AS THIS WILL EVENTUALLY DEVELOP INTOA MAJOR BRAKE FAILURE WITH SAFETY IMPLICATIONS.

04/20/2017
Components: SERVICE BRAKES
Incident Date: 04/20/2017
Crash: No
Fire: No
Vehicle Identification Number: 1FAHP2E82DG******
Summary

REAR BRAKE SYSTEM. (ENTIRE REAR BRAKE SYSTEM REPLACED 4 TIMES IN LESS THAN 2 YEARS). 2013 FORD TAURUS WAS PURCHASED IN MAY 2013. MAY 2015 ENTIRE REAR BRAKE SYSTEM (CALIPERS, ROTORS, BRAKE PADS, ETC) NEEDED TO BE REPLACED IN MAY 2015. IN OCTOBER 2015, ENTIRE REAR BRAKE SYSTEM AGAIN HAD TO BE REPLACED FOR THE SECOND TIME. NOVEMBER 2015, THE ROTORS WERE CUT. JUNE 2016, ENTIRE REAR BRAKE SYSTEM REPLACED FOR THE THIRD TIME. APRIL 20, 2017, CAR IS CURRENTLY AT A FORD SERVICE CENTER BECAUSE ENTIRE REAR BRAKE SYSTEM NEEDS TO BE REPLACED FOR THE FOURTH TIME IN LESS THAN 2 YEARS. I ASKED FOR THE WARRANTY TO BE EXTENDED BUT WAS TOLD BY FORD'S CUSTOMER CARE TODAY THAT FORD "GRACIOUSLY" EXTENDED THE INITIAL WARRANTY TO 77,000 MILES AND CAN DO NOTHING FURTHER FOR ME WITH REGARD TO THIS MATTER.

04/17/2017
Components: ENGINE
Incident Date: 04/04/2017
Crash: No
Fire: No
Summary

I WAS DRIVING TO WORK WHEN THE ENGINE TEMP WARNING ACTIVATED. I CONTINUED ON TO WORK, WHICH WAS LESS THAN A MILE AWAY, AND PARKED. I NOTICED STEAM COMING FROM UNDER THE HOOD. I POPPED THE HOOD AND SAW COOLANT POURING FROM SOMEPLACE UNDERNEATH THE ENGINE. HAD THE CAR TOWED TO THE SHOP, AND IT WAS INITIALLY DIAGNOSED AS A MISSING FREEZE PLUG. FURTHER INSPECTION REVEALED THAT THE ENGINE BLOCK WAS CRACKED. NO LEAKS HAD BEEN NOTED DURING PREVIOUS OIL CHANGE AND ALL FLUIDS WERE TOPPED OFF. NO FREEZING TEMPERATURES HAD OCCURRED IN THE DAYS PRIOR TO THE INCIDENT. THE VEHICLE IS BEING TOWED TO ANOTHER SHOP THAT DEALS WITH MAJOR REPAIRS. WARRANTY COMPANY WAS CONTACTED FOR GUIDANCE AND I WAS INFORMED BY THEM THAT THEY WILL NOT COVER THE REPAIRS IF THE CRACKS WERE CAUSED BY FREEZING OR OVERHEATING. INSPECTION BY WARRANTY COMPANY PENDING, BUT I HAVE THE FEELING THAT THEY ARE GOING TO TRY TO WORM THEIR WAY OUT OF COVERING THIS, EVEN TOUGH IT'S THE TOP OF THE LINE WARRANTY AND IS SUPPOSED TO BE "BUMPER TO BUMPER" AND "WORRY-FREE" COVERAGE. I WAS LUCKY THIS HAPPENED TO WHILE I WAS IN CLOSE PROXIMITY TO A FAMILIAR PLACE TO PARK (MY WORKPLACE). THIS INCIDENT HAPPENED WHILE I WAS DRIVING ON A HIGHWAY JUST BEFORE EXITING TO A CITY STREET, LESS THAN A MILE FROM MY WORKPLACE. IT HAS NOW BEEN CLOSE TO TWO WEEKS THE THE CAR IS STILL DOWN AND IN NEED OF A REPLACEMENT ENGINE. THE CAR IS ONLY 4 YEARS OLD. NO PREVIOUS ISSUES WITH THE CAR AT ALL, IT RAN PERFECTLY UP UNTIL THIS ISSUE. FAIR WARNING TO THOSE PURCHASING THIS VEHICLE AND LOOKING TO BY AN EXTENDED WARRANTY, DO YOUR HOMEWORK FIRST.

04/13/2017
Components: STEERING
Incident Date: 04/11/2017
Crash: No
Fire: No
Summary

INTERMITTENT POWER STEERING FAILURE HAPPENS AT RANDOM TIMES WHILE IN MOTION OR STATIONARY AT ANY SPEED

04/12/2017
Components: ELECTRICAL SYSTEM,FUEL/PROPULSION SYSTEM
Incident Date: 02/28/2017
Crash: No
Fire: No
Vehicle Identification Number: 1FA8P2D89DG******
Summary

TL* THE CONTACT OWNS A 2013 FORD TAURUS. THE CONTACT STATED THAT THE VEHICLE FAILED TO START. THE FAILURE RECURRED THREE TIMES. THE VEHICLE WAS TAKEN TO A DEALER WHERE IT WAS DIAGNOSED, BUT THE TECHNICIAN COULD NOT FIND A FAILURE; HOWEVER, THE PURGE VALVE WAS REPLACED. THE VEHICLE WAS REPAIRED. THE VEHICLE FAILED TO START A SECOND TIME. THE VEHICLE WAS TOWED TO THE DEALER WHERE IT WAS DIAGNOSED, AND THE "CHECK FUEL PUMP MODULE CIRCUIT" CODE APPEARED. THE VEHICLE WAS NOT REPAIRED. THE VIN WAS NOT INCLUDED IN NHTSA CAMPAIGN NUMBER: 16V621000 (FUEL SYSTEM, GASOLINE). THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 79,000.

04/12/2017
Components: FUEL/PROPULSION SYSTEM
Incident Date: 04/12/2017
Crash: No
Fire: No
Vehicle Identification Number: 1FAHP2E90DG******
Summary

ENGINE STALLED MID TRAFFIC. WOULD. IT START AGAIN. SEEMS TO BE THE SAME ISSUES REGARDING FORD TAURUS PCM MODULE RECALL FORD 3.5 ECOBOOST.

04/05/2017
Components: FUEL/PROPULSION SYSTEM
Incident Date: 04/03/2017
Crash: No
Fire: No
Vehicle Identification Number: 1FAHP2E89DG******
Summary

THE FUEL PUMP MODULE FAILED IN MY VEHICLE. UPON RESEARCH PUBLISHED REPORTS STATE THAT OVER 465,000 FORD VEHICLES OF THE SAME YEAR WERE RECALLED FOR THIS AND REPLACED WITH ALMOST 80,000 OF THEM BEING THE TAURUS MODEL. I BELIEVE THIS PART SHOULD NOT HAVE FAILED AT 44,000 MILES AND SHOULD BE COVERED UNDER THE RECALL. *TT *AS

03/27/2017
Components: STEERING
Incident Date: 03/16/2017
Crash: No
Fire: No
Vehicle Identification Number: 1FAHP2E89DG******
Summary

TL* THE CONTACT OWNS A 2013 FORD TAURUS. WHILE DRIVING AT HIGHWAY SPEEDS, THE VEHICLE LOST POWER STEERING ABILITY. THE CONTACT TOOK THE VEHICLE TO A CERTIFIED MECHANIC WHO DIAGNOSED THAT THE ELECTRICAL POWER ASSIST SYSTEM FAILED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE AND INFORMED THE CONTACT THAT THE FAILURE WAS RELATED TO NHTSA CAMPAIGN NUMBER: 15V340000 (STEERING); HOWEVER, THE VIN WAS NOT INCLUDED. THE APPROXIMATE FAILURE MILEAGE WAS 86,000.

03/21/2017
Components: STEERING
Incident Date: 03/17/2017
Crash: No
Fire: No
Vehicle Identification Number: 1FAHP2H80DG******
Summary

THE STEERING IS SUDDENLY VERY "LOOSE". IT WAS FINE ONE DAY AND DANGEROUS TO DRIVE THE NEXT DAY. THE CAR JUST TURNED 60,000 MILES AND WE HAVE OWNED IT FOR 7 MONTHS. I AM VERY UPSET AND BUMMED THAT FORD WON'T FIX IT SINCE IT'S NOT INCLUDED IN THE RECALL, I WANT TO DOCUMENT THIS, SINCE I DRIVE KIDS TO SCHOOL EVERYDAY DOWN SOME ROADS THAT HAVE LOTS OF CURVES AND TREE'S. IF WE CRASH, FORD WILL HEAR ABOUT THIS, I CANNOT BELIEVE THEY WILL LET THESE CARS WANDER DOWN THE ROAD KNOWING IT'S A TICKING TIME BOMB. SO SAD FORD..

03/15/2017
Components: POWER TRAIN,FUEL/PROPULSION SYSTEM
Incident Date: 03/12/2017
Crash: No
Fire: No
Vehicle Identification Number: 1FAHP2F8XDG******
Summary

ENGINE STALLED WHILE DRIVING 73MPH ON A STRAIGHT HIGHWAY IN THE MIDDLE OF NOWHERE. ALMOST CAUSED AN INCIDENT WITH A SEMI THAT WAS DRIVING BEHIND ME. THE CAR WOULD NOT START BACK UP AND NO WARNING INDICATOR LIGHTS TURNED OUT TO WARN OF THE FAILURE. THE FORD DEALERSHIP FIXED THE PROBLEM AND IT TURNED OUT THE BE A FAULTY FUEL CONTROL MODULE. MY CAR WAS NOT INCLUDED IN THE RECALL 16V621000. I HAVE THE TAURUS WITH THE LIMITED TRIM AND A 3.5L V6.

03/02/2017
Components: POWER TRAIN
Incident Date: 10/01/2016
Crash: No
Fire: No
Vehicle Identification Number: 1FAHP2KT9DG******
Summary

TL* THE CONTACT OWNS A 2013 FORD TAURUS. THE CONTACT STATED THAT THE GEAR SHIFT LEVER WAS PLACED IN THE PARK POSITION, BUT THE VEHICLE ROLLED FORWARD. THE VEHICLE WAS TAKEN TO THE DEALER TO BE DIAGNOSED; HOWEVER, THE CONTACT WAS NOT GIVEN A REASON FOR THE ISSUE. THE VEHICLE WAS NOT INCLUDED IN NHTSA CAMPAIGN NUMBER: 14V393000 (POWER TRAIN). THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 39,400.

02/12/2017
Components: FUEL/PROPULSION SYSTEM
Incident Date: 02/08/2017
Crash: No
Fire: No
Vehicle Identification Number: 1FAHP2M83DG******
Summary

ON WEDNESDAY FEBRUARY 08, 2017, I WAS DRIVING ON MY WAY TO WORK. WHEN OUT OF NO WHERE, MY FORD TAURUS POLICE INTERCEPTOR 2013 DIE ON ME. WITH NO WARNINGS THE ENGINE JUST TURNED OFF. JUST AS I WAS APROCHING A LIGHT AT A BUSY INTERCEPTION. I TRIED TO TURN IT UP AGAIN AND IT TURNED ON AND DROVE IT FOR 1/2 A MILE. I DROVE IT INSIDE A PARKING LOT OF AN ADVANCE AUTO PARTS. THEY RUN A DYNASTIC BECAUSE, THE CHECK ENGINE CAME ON. AND THE ONLY CODE THEY FOUND WAS THIS: P0627 - FUEL PUMP CONTROL CIRCUIT OPEN. IT SHUT OFF AGAIN AS I PULL OFF IN THE PARKING LOT OF THE AUTO PARTS PLACE. I TRIED TO TURN IT ON AGAIN BUT ONLY CRANKS AND WON'T START ON AGAIN.

02/12/2017
Components: ELECTRICAL SYSTEM,ENGINE,FUEL/PROPULSION SYSTEM
Incident Date: 01/17/2017
Crash: No
Fire: No
Vehicle Identification Number: 1FAHP2H83DG******
Summary

TAKATA RECALL 2013 FORD TAURUS... IT'S ONLY FEBRUARY OF 2017 AND I HAVE HAD THIS PROBLEM THREE DIFFERENT TIMES THIS YEAR ALONE. THE CAR STARTS VERY VERY ROUGH. HALF OF THE TIME IT DOESN'T START. THE VEHICLE HAS STALLED ON ME WHILE IN MOTION GOING DOWN CITY STREETS. IT HAS BEEN IN THE SHOP TWICE THIS YEAR TO REPAIR/FIND THE PROBLEM. STILL NO RESULTS. EVEN WHEN THE CAR DOES START I AM AFRAID TO DRIVE IT BECAUSE IT WILL AND HAS STALLED ON ME IN TRAFFIC. AUTOMOTIVE SHOP TOLD ME IT WAS A BAD FUEL PUMP RELAY. I PAID TO HAVE THAT REPLACED. NOT EVEN A WEEK LATER, ONLY SIX DAYS LATER THE CAR STALLS AGAIN. I TOOK IT BACK TO THE SHOP WHERE THEY GOT IT RUNNING AGAIN FOR FREE. BUT ONLY TEMPORARILY. COUPLE WEEKS LATER AT THE MOST AND I'M RIGHT BACK TO WHERE I STARTED. CAR WILL NOT START. IF IT DOES START IT WILL STALL IMMEDIATELY ONCE I AM IN MOTION. THIS VEHICLE IS ONLY THREE YEARS OLD AND THERE IS NO EXCUSE FOR IT NOT BEING ON THE ROAD. THIS IS SAFETY HAZARD. I CANNOT COMFORTABLY DRIVE MY CAR TO AND FROM WORK WITHOUT WORRYING ABOUT IT STALLING AND GETTING REAR-ENDED. IT WILL NOT BE A GOOD DAY WHEN THIS CAUSES AN ACCIDENT.

02/10/2017
Components: STEERING
Incident Date: 02/09/2017
Crash: No
Fire: No
Vehicle Identification Number: 1FAHP2F82DG******
Summary

MANY MODELS AND YEARS OF THE FORD TAURUS HAVE BEEN RECALLED DUE TO FAILURE OF THE POWER STEERING. MY CAR IS A 2013 FORD TAURUS AND SOME "BATCHES" OF THE SAME MODEL AND YEAR HAVE HAD THE RECALL. MINE IS NOT INCLUDED, HOWEVER, TWICE IN THE PAST 3 MONTHS, THE POWER STEERING HAS FAILED ON ME. THE DEALERSHIP SAYS THE FIX IS A NEW RACK AND PINION PIECE WHICH COSTS $900 FROM FORD.

02/08/2017
Components: STEERING,ELECTRICAL SYSTEM,SERVICE BRAKES,FUEL/PROPULSION SYSTEM
Incident Date: 01/31/2017
Crash: No
Fire: Yes
Vehicle Identification Number: 1FAHP2E85DG******
Summary

TL* THE CONTACT OWNS A 2013 FORD TAURUS. WHEN APPROACHING A STOP LIGHT OR STOP SIGN WITH THE BRAKE PEDAL DEPRESSED, THE VEHICLE SHOOK FROM FRONT TO BACK. IN ADDITION, THE VEHICLE STALLED AND FAILED TO START. THE STEERING WHEEL SHOOK EACH TIME THE VEHICLE WAS STARTED AND THE CONTACT NOTICED A BURNING ODOR INSIDE THE VEHICLE. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC WHERE IT WAS DIAGNOSED THAT THE 02 SENSORS FAILED AND THE FUEL PUMP HAD A LEAK. BOTH COMPONENTS NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 56,000.

02/07/2017
Components: SUSPENSION
Incident Date: 12/30/2016
Crash: Yes
Fire: No
Vehicle Identification Number: 1FAHP2E80DG******
Summary

DRIVER'S SIDE REAR TIE ROD SEPARATED AT MODERATE SPEED RESULTING IN TEMPORARY LOSS OF CONTROL AND NEAR CRASH (FISH TAILED UNTIL CAR STOPPED). FORD DEALER INSPECTED AND FOUND DRIVERS SIDE REAR TIE ROD BROKEN AT BALL AND SOCKET. FORD DEALER ALSO FOUND PASSENGER SIDE REAR UPPER CONTROL ARM LOOSE. FORD DEALER ALSO FOUND LEAKING PASSENGER SIDE, REAR SHOCK; ALL BEFORE 90K MILES.

02/01/2017
Components: ENGINE
Incident Date: 01/31/2017
Crash: No
Fire: No
Vehicle Identification Number: 1FAHP2E87DG******
Summary

TL* THE CONTACT OWNS A 2013 FORD TAURUS. THE CONTACT STATED THAT WHILE DRIVING AT APPROXIMATELY 45 MPH, THE ENGINE STALLED WITHOUT WARNING. THE VEHICLE WAS TOWED TO THE CONTACT'S RESIDENCE. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS 59,000.

01/06/2017
Components: POWER TRAIN
Incident Date: 12/21/2016
Crash: No
Fire: No
Vehicle Identification Number: 1FAHP2KT4DG******
Summary

ON 5/31/2013 I PURCHASED A NEW 2013 FORD TAURUS SHO. TODAY, THE CAR HAS ABOUT 73,000 MILES ON IT. ABOUT THREE WEEKS AGO I BEGAN SMELLING A HOT SMELL, LIKE PLASTIC OR SULFUR, BUT COULD NOT PIN POINT IT. I WAS CONCERNED THAT MY CAR WAS GOING TO CATCH ON FIRE BECAUSE IT JUST DIDN'T SMELL RIGHT, BOTH INSIDE AND OUTSIDE THE CAR. I ONLY SMELLED IT AFTER THE CAR GOT WARMED UP AND WAS STATIONARY OR MOVING SLOW IN TOWN. AFTER I ACCELERATED THE SMELL WOULD GO AWAY, BUT WOULD COME BACK WHEN I SLOWED DOWN AND STOPPED. THEN I BEGAN TO NOTICE A COUPLE DROPS OF FLUID UNDERNEATH MY CAR. I TOOK IT TO THE DEALERSHIP WHO TOLD ME I PROBABLY HAD SOME OIL ON THE ENGINE, WHICH WOULD GO AWAY WITH TIME. I HAD THE OIL CHANGED AND NEW TIRES PUT ON AND ASKED THEM TO CHECK A COUPLE ERROR CODES I HAD GOTTEN. THE SERVICE TECHNICIANS TOLD ME MY CAR WAS FINE AND I COULD DRIVE IT, INCLUDING TO CHICAGO FOR CHRISTMAS. THE SMELL PROBLEM CONTINUED AND THE LEAK PROGRESSIVELY GOT WORSE, SO I IMMEDIATELY TOOK IT BACK AGAIN. THEY NOW TELL ME THAT THE POWER TRANSFER UNIT HAS FAILED AND THE CAR HAS A TURBO DOWN PIPE LEAK. TO REPAIR, IT WILL COST ME OVER $2,000.00. I CONTACTED FORD TO SEE IF THEY COULD HELP ME. THEY TOLD ME THAT BECAUSE THE POWERTRAIN WARRANTY HAS EXPIRED, THEY WILL NOT HELP ME. I EXPLAINED THAT THIS CAR WOULD STILL BE UNDER WARRANTY AS OF MAY 31, 2017 AND THE POWERTRAIN SHOULD NOT FAIL AT 73,000 MILES, MOST OF WHICH WERE HIGHWAY MILES. FORD STILL WILL NOT PROVIDE ANY ASSISTANCE. IN SPEAKING WITH THE DEALERSHIP, THEY TOLD ME THIS IS AN ISSUE THAT HAS BEEN GOING ON. THEY'VE HAD 5 OTHER PTUS FAIL IN ABOUT SIX MONTHS. FORD DOCUMENTED THE CASE NUMBER AS [XXX]. I AM GOING TO TAKE PICTURES AND SAVE ALL DOCUMENTS AND RECEIPTS. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6). *TR

12/26/2016
Components: STEERING,ELECTRICAL SYSTEM,ELECTRONIC STABILITY CONTROL
Incident Date: 12/23/2016
Crash: No
Fire: No
Vehicle Identification Number: 1FAHP2F84DG******
Summary

WHILE DRIVING 75 MPH ON AN INTERSTATE, I LOST THE POWER STEERING AND WAS ABLE TO GET THE VEHICLE TO THE SIDE OF THE ROAD, A RED WARNING MESSAGE TO SERVICE POWER STEERING NOW CAME ON, AT THE SAME TIME TURN SIGNAL WOULD NOT WORK AND TRACTION CONTROL WARNING LIGHT CAME. SINCE IT WAS THE WEEKEND AND I WAS DRIVING HOME FOR CHRISTMAS I STILL DROVE THE CAR HOME. I NOW HAVE THE CAR AT DEALERSHIP, AND BEING TOLD NO RECALL ON THIS CAR. BUT THERE IS A RECALL ON OTHERS FOR SAME ISSUE. I DON'T HAVE THE COST YET BUT TRIED TO CALL FORD CUSTOMER SERVICE AND THEY ARE CLOSE FOR THE HOLIDAY. WAIT TO SEE WHAT'S NEXT. MILEAGE ON THE CAR WAS 60,070. *TR

12/22/2016
Components: SEAT BELTS
Incident Date: 12/19/2016
Crash: No
Fire: No
Vehicle Identification Number: 1FAHP2F87DG******
Summary

THE DRIVERS SIDE SEAT BELT HAS SPOOLED ALL THE WAY OUT AND WILL NOT RETRACT ON 2013 FORD TAURUS. NEW PARTS ON THE WAY, BUT SHOULDN'T THE SEAT BELT ASSEMBLY LAST MORE THAN 4-5 YEARS?..UPDATED 01/04/17 *BF THE CONSUMER STATED THE VEHICLE WAS REPAIRED. UPDATED 08/10/2017*JS

12/21/2016
Components: ENGINE
Incident Date: 12/21/2016
Crash: No
Fire: No
Summary

CAR STALLS AT RED LIGHTS/STOP SIGNS. EVEN WHEN PUT IN PARK AT A STOP. CAR WILL RESTART. NO CHECK ENGINE LIGHT. NO WARNING.

12/16/2016
Components: STEERING
Incident Date: 12/14/2016
Crash: No
Fire: No
Vehicle Identification Number: 1FAHP2F91DG******
Summary

TL* THE CONTACT OWNS A 2013 FORD TAURUS. WHILE DRIVING APPROXIMATELY 10 MPH, THE STEERING WHEEL SEIZED AND THE POWER ASSIST WARNING INDICATOR ILLUMINATED. AS A RESULT, THE VEHICLE STRUCK THE CURB AND THE FRONT PASSENGER SIDE TIRE BLEW OUT. THE VEHICLE WAS TOWED TO A DEALER WHERE IT WAS DIAGNOSED THAT THE POWER STEERING ASSIST VOLT NEEDED TO BE REPAIRED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 38,000.

12/14/2016
Components: FUEL/PROPULSION SYSTEM
Incident Date: 10/23/2016
Crash: No
Fire: No
Vehicle Identification Number: 1FAHP2E82DG******
Summary

CAR STALLED TRAVELING 75 MPH DOWN A BUSY INTERSTATE. INITIALLY FELT LIKE A TRANSMISSION ISSUE. AFTER GETTING THE CAR OFF THE ROAD IT CONTINUED TO RUN WITH A SPUTTER. IT WOULD NOT DRIVE WITHOUT DYING. CAR WAS TOWED TO NEAREST FORD DEALERSHIP FOR A REPAIR. POST INSPECTION THE 2013 TAURUS WAS DIAGNOSED WITH AN OPEN CIRCUIT IN THE FUEL PUMP CONTROL MODULE. FUEL PUMP CONTROL MODULE WAS REPLACED. VEHICLE WAS NOT INCLUDED IN THE RECALL NUMBER 16V621000. PARTS WERE INEXPENSIVE, LABOR WAS NOT.

12/12/2016
Components: FUEL/PROPULSION SYSTEM
Incident Date: 11/11/2016
Crash: No
Fire: No
Summary

TL* THE CONTACT OWNS A 2013 FORD TAURUS. WHILE THE VEHICLE WAS PARKED IN THE DRIVEWAY, THE FUEL PUMP MODULE MALFUNCTIONED. THE VEHICLE WAS DIAGNOSED AS NEEDING A NEW FUEL PUMP. THE VEHICLE WAS REPAIRED, BUT THE ISSUE RECURRED. THE CAR IS NOW GETTING A NEW FUEL PUMP MODULE. THIS IS THE EXACT NATURE OF THE MOST RECENT RECALL INVOLVING THIS CAR. OWNER STATES THEY ARE NOT INCLUDED IN THE RECALL. THEY HAVE FILED A COMPLAINT WITH FORD. THEY SAY THE MORE PEOPLE WHO COMPLAIN THE MORE PEOPLE WITH THIS ISSUE, THE RECALL MAYBE EXPANDED. MILEAGE WAS 80,000.

12/09/2016
Components: ENGINE AND ENGINE COOLING,FUEL/PROPULSION SYSTEM
Incident Date: 09/01/2016
Crash: No
Fire: No
Vehicle Identification Number: 1FAHP2KT2DG******
Summary

TL* THE CONTACT OWNS A 2013 FORD TAURUS. THE CONTACT STATED THAT THE VEHICLE HAD A STRONG HESITATION WHEN APPROACHING A STOP OR WHILE MAKING A TURN. THE VEHICLE STALLED SEVERAL TIMES WITHOUT WARNING. IN ADDITION, THERE WAS AN EXTENSIVE AMOUNT OF DARK GRAY SMOKE FROM THE TAILPIPE. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC WHO WAS UNABLE TO REPLICATE AND DIAGNOSE THE FAILURE. THE CONTACT LATER RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 16V621000 (FUEL SYSTEM, GASOLINE). THE MANUFACTURER WAS UNABLE TO PROVIDE A TIME FRAME AS TO WHEN THE PARTS WOULD BE SUPPLIED TO THE DEALER. THE FAILURE MILEAGE WAS NOT AVAILABLE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.

11/22/2016
Components: FUEL/PROPULSION SYSTEM
Incident Date: 11/14/2016
Crash: No
Fire: No
Vehicle Identification Number: 1FAHP2F87DG******
Summary

TL* THE CONTACT OWNS A 2013 FORD TAURUS. THE CONTACT STATED THAT THE FUEL SYSTEM MALFUNCTIONED AND THE FUEL GAUGE DECREASED INADVERTENTLY. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE VEHICLE WAS NOT INCLUDED IN NHTSA CAMPAIGN NUMBER: 16V621000 (FUEL SYSTEM, GASOLINE), EVEN THOUGH THE FAILURES WERE IDENTICAL. THE FAILURE MILEAGE WAS 83,243.

11/21/2016
Components: STEERING
Incident Date: 11/07/2016
Crash: No
Fire: No
Vehicle Identification Number: 1FAHP2E80DG******
Summary

TL* THE CONTACT OWNS A 2013 FORD TAURUS. THE CONTACT STATED THAT THE POWER STEERING ASSIST SYSTEM MALFUNCTIONED. THE VEHICLE WAS TAKEN TO THE DEALER WHERE IT WAS DIAGNOSED THAT THE POWER STEERING CONTROL MODULE NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE CONTACT WAS INFORMED THAT THE VEHICLE WAS NOT INCLUDED IN NHTSA CAMPAIGN NUMBER: 15V340000 (STEERING) EVEN THOUGH THE FAILURES WERE IDENTICAL. THE FAILURE MILEAGE WAS 71,000.

11/18/2016
Components: FUEL/PROPULSION SYSTEM
Incident Date: 07/01/2016
Crash: No
Fire: No
Vehicle Identification Number: 1FAHP2F81DG******
Summary

TL* THE CONTACT OWNS A 2013 FORD TAURUS. WHILE DRIVING VARIOUS SPEEDS, THE VEHICLE SUDDENLY SHUT OFF. THE FAILURE ALSO OCCURRED WHILE THE VEHICLE WAS IDLING. IN ADDITION, THE VEHICLE WOULD SOMETIMES NOT START. THE VEHICLE WAS TOWED TO THE DEALER WHERE IT WAS DIAGNOSED THAT THE FUEL PUMP WAS FAULTY. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 50,000.

10/31/2016
Components: ENGINE
Incident Date: 10/01/2016
Crash: No
Fire: No
Summary

TL* THE CONTACT OWNS A 2013 FORD TAURUS. WHILE DRIVING VARIOUS SPEEDS, THE CHECK ENGINE SERVICE SENSOR SUDDENLY ILLUMINATED. THE VEHICLE DECELERATED, JERKED, AND HESITATED. THE CAUSE OF THE FAILURE WAS NOT DIAGNOSED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOTIFIED. THE VIN WAS NOT AVAILABLE. THE FAILURE MILEAGE WAS 52,000.

10/25/2016
Components: FUEL/PROPULSION SYSTEM
Incident Date: 10/15/2016
Crash: No
Fire: No
Vehicle Identification Number: 1FAHP2F84DG******
Summary

TL* THE CONTACT OWNS A 2013 FORD TAURUS. WHILE THE VEHICLE WAS STATIONARY, THE FUEL PUMP MODULE MALFUNCTIONED. THE VEHICLE WAS DIAGNOSED AS NEEDING A NEW FUEL PUMP MODULE. THE VEHICLE WAS REPAIRED, BUT THE ISSUE RECURRED. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE. THE FAILURE MILEAGE WAS 63,000.

10/19/2016
Components: VEHICLE SPEED CONTROL,FUEL/PROPULSION SYSTEM
Incident Date: 10/17/2016
Crash: No
Fire: No
Vehicle Identification Number: 1FAHP2F84DG******
Summary

CAR LOST ALL POWER IN MIDDLE OF INTERSECTION. WRENCH SYMBOL APPEARED, ENGINE WARNING LIGHT CAME ON AND THE CAR WOULD BARELY MOVE THROUGH THE INTERSECTION. I TOOK THE CAR TO A LOCAL REPAIR SHOP TO HAVE THE CAR SCANNED. THE SERVICE TECH SAID THE CAR HAD A DEFECTIVE THROTTLE BODY VALVE FAILURE CODE. I WAS TOLD BY THE SERVICE COMPANY THAT FORD HAS A PROBLEM INVOLVING THE THROTTLE BODY VALVES. SO I CALLED FORD AFTER READING ABOUT ALL THE FAILURES THAT OTHER CUSTOMERS HAVE HAD WITH VARIOUS MODELS OF FORDS. THE FORD CUSTOMER SERVICE PEOPLE TOLD ME THAT THE THROTTLE BODY ISSUES THEY ARE HAVING DOES NOT COVER MY VEHICLE. THEY THEN TOLD ME THAT YOUR AGENCY IS RESPONSIBLE FOR ISSUING A PRODUCT RECALL AND UNTIL YOUR AGENCY DOES SO WE WILL NEED TO INCUR THE 400.00 TO 600 DOLLAR REPAIR COSTS. I RESPECTIVELY REQUEST THAT YOUR AGENCY IMMEDIATELY FORCE FORD TO FIX THIS PROBLEM BEFORE SOMEONE GETS SERIOUSLY GETS INJURED. IT IS APPARENT THAT THIS THROTTLE BODY ISSUE DOES EXIST ON OTHER MODELS BESIDES THE MODELS LISTED FOR THE REPAIRS. PLEASE ACT ON THIS IMMEDIATELY! *TR

10/17/2016
Components: ENGINE
Incident Date: 10/12/2016
Crash: No
Fire: No
Vehicle Identification Number: 1FAHP2H85DG******
Summary

TL* THE CONTACT OWNS A 2013 FORD TAURUS. WHILE THE VEHICLE WAS STATIONARY, IT STALLED WITHOUT WARNING. ON ANOTHER OCCASION, THE VEHICLE FAILED TO START. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOT MADE AWARE OF THE ISSUE. THE FAILURE MILEAGE WAS 85,000.

10/03/2016
Components: STEERING,ELECTRICAL SYSTEM
Incident Date: 09/01/2016
Crash: No
Fire: No
Vehicle Identification Number: 1FAHP2F88DG******
Summary

DRIVING ON FREEWAY WHEN THE ENGINE WARNING LIGHT CAME ON AND LOST ALL CONTROL OF STEERING. HAD TO STOP IN MIDDLE OF ROAD WHEN A BYSTANDER CAME BY AND HELPED ME GET IT TO THE SIDE. THEN HAD IT TOWED TO MY HOUSE. FOUND OUT IT WAS ELECTRIC STEERING HAD GONE OUT. COULD HAVE CAUSED SERIOUS ACCIDENT. CALLED FORD AND THEY SAID THERE WAS NO RECALL FOR MY CAR. WILL HAVE IT TOWED TO FORD DEALER WHERE I WILL PROBABLY HAVE TO PAY BIG BUCKS TO GET IT FIXED.

09/21/2016
Components: ENGINE
Incident Date: 06/07/2016
Crash: No
Fire: No
Vehicle Identification Number: 1FAHP2H88DG******
Summary

WHILE DRIVING SUDDEN LOSING ACCELATION. I HAD ABOUT 7 TIMES IN HIGHWAY TO PULLED OFF WITH OUT REAR COLLISION. ABOUT 3 TIMES IN LOCAL DRIVE. EACH TIME PULLED OFF AND TURN ENGINE OFF WITH RESTART THAN ENGINE LIGHT AND CODE DISAPPEAR AND DRIVING NORMAL.

09/09/2016
Components: STEERING
Incident Date: 08/01/2016
Crash: No
Fire: No
Vehicle Identification Number: 1FAHP2F94DG******
Summary

TL* THE CONTACT OWNS A 2013 FORD TAURUS. WHILE OPERATING THE VEHICLE, A LOUD GRINDING NOISE WAS PRESENT WHEN TURNING THE STEERING WHEEL IN EITHER DIRECTION. THE VEHICLE WAS TAKEN TO THE DEALER WHERE IT WAS DIAGNOSED THAT THE ELECTRONIC STEERING GEAR WAS FAULTY AND NEEDED TO BE REPLACED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE CONTACT WAS INFORMED THAT THE VEHICLE WAS NOT INCLUDED IN NHTSA CAMPAIGN NUMBER: 15V340000 (STEERING). THE CONTACT STATED THAT THE VEHICLE EXPERIENCED THE SAME FAILURE LISTED IN THE RECALL. THE FAILURE MILEAGE WAS 84,000.

09/09/2016
Components: UNKNOWN OR OTHER
Incident Date: 07/15/2016
Crash: No
Fire: No
Vehicle Identification Number: 1FAHP2F8XDG******
Summary

MY 2013 FORD TAURUS LIMITED STARTED HAVING PROBLEMS. THE WRENCH LIGHT COMES ON AT FREQUENT OCCASIONS, GAS PEDAL WOULD NOT WORK, VEHICLE SHACKS VERY BAD. NO CHOICE BUT LET THE VEHICLE COAST TO THE SIDE OF THE ROAD, TURN OFF THE ENGINE AND RESTART THE VEHICLE. VEHICLE WILL GO BACK TO NORMAL DRIVING CONDITION. THIS PROBLEM HAS HAPPENED SEVERAL TIMES. I SPOKE WITH FORD CUSTOMER SERVICE REPRESENTATIVE AND ONLY SUGGESTION HE GAVE ME IS TO WHEN THIS PROBLEM HAPPENS AGAIN AND VEHICLE STALLED ' LET THE VEHICLE KEEP RUNNING AND HAVE IT TOWED TO THE FORD DEALER. THEY WILL BE ABLE TO HOOK UP THE COMPUTER TO CAPTURE THE DIAGNOSES CODE. TOOK THE VEHICLE TO LOCAL (PRATTVILLE, AL) FORD DEALER AND THEY COULD NOT FIGURE OUT ANYTHING WRONG WITH VEHICLE BECAUSE THE DIAGNOSIS CODE NOT BEING AVAILABLE AT THE TIME OF INSPECTION. THIS WOULD BE MY LAST FORD VEHICLE SINCE FORD DOES NOT WANT TO RECALL THIS ISSUE AND THEM BEING CARELESS OF OTHER DRIVERS ON THE ROAD''''..

08/30/2016
Components: FUEL/PROPULSION SYSTEM
Incident Date: 08/25/2016
Crash: No
Fire: No
Vehicle Identification Number: 1FAHP2E87DG******
Summary

TL* THE CONTACT OWNS A 2013 FORD TAURUS. THE CONTACT STATED THAT AFTER SHUTTING THE ENGINE OFF, THE VEHICLE FAILED TO RESTART. THE VEHICLE WAS TOWED TO THE DEALER WHERE IT WAS DIAGNOSED THAT THE FUEL DELIVERY SYSTEM FAILED AND NEEDED TO BE REPLACED. THE VEHICLE WAS REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS UNAVAILABLE.

08/25/2016
Components: VEHICLE SPEED CONTROL
Incident Date: 08/22/2016
Crash: No
Fire: No
Vehicle Identification Number: 1FAHP2F85DG******
Summary

SUDDEN LOSS OF POWER TO IDLE SPEED WHILE DRIVING. THERE IS NO WARNING AND COULD LEAD TO AN ACCIDENT. THE PROBLEM HAS HAPPEN TWICE IN CITY DRIVING. I BELIEVE THE THROTTLE POSITION SENSOR IS THE PROBLEM.

08/24/2016
Components: POWER TRAIN
Incident Date: 08/01/2016
Crash: No
Fire: No
Vehicle Identification Number: 1FAHP2F8XDG******
Summary

WHITLE DRIVING AT ANY SPEED THE CAR WILL STOP ACCELERATION AND WILL NOT GO AS IF IT IS GETTING NO POWER . IT WILL START TO SPUTTER AND THEN THE WRENCH LIGHT WILL COME ON . IF CAR IS TURNED OFF IT WILL IMMEDIATELY BE FINE THIS IS RANDOM IT MAY HAPPEN 3 TIMES IN A DAY AND THEN NOT AGAIN FOR A WEEK ANT THERE IS NO RHYME OR REASON AS TO WHEN IT WILL OCCUR. IT DOES THIS WHILE DRIVING AT ANY SPEED AND I FEEL IT IS VERY DANGEROUS.

08/23/2016
Components: UNKNOWN OR OTHER
Incident Date: 08/23/2016
Crash: No
Fire: No
Vehicle Identification Number: 1FAHP2F89DG******
Summary

THE WRENCH APPEARED AND MY CAR SHUT DOWN. I WAS DRIVING ON THE INTERSTATE AND WAS GOING 65 MILES PER HOUR. IT WAS VERY SCARY AND UNSAFE...I HAD TO TURN IT OFF AND THEN RESTART IT. NOTHING HAPPENED AGAIN FOR A COUPLE OF WEEKS, THEN IT HAPPENED AGAIN BUT THIS TIME 2 TIMES IN A ROW BEFORE IT WOULD RUN. THE DIAGNOSTIC REPORT SAID IT WAS A SENOR. THE SERVICE DEPARTMENT INSTALLED STE 259 GEAR ASY-STEERING PART INTERCHANGES WITH PART# EG1Z3504GE FOR A FEE OF $1300.00 ON AUGUST 11, 2016. TODAY I HAD THE SAME PROBLEM....THE WRENCH APPEARED AND MY CAR SHUT DOWN ON THE HIGHWAY....IT WOULDN'T RESTART I WAS IN THE MIDDLE OF A BUSY INTERSECTION. AFTER 3 TRIES IT FINALLY STARTED AND I DROVE IT DIRECTLY TO THE DEALERSHIP. THEY RAN ANOTHER DIAGNOSTIC REPORT AND FOUND ANOTHER CODE. THE REPORT IS SAYING THROTTLE POSITION SENSOR. I AM VERY NERVOUS AND FEEL VERY UNSAFE DRIVING MY CAR.

08/22/2016
Components: STEERING,ELECTRICAL SYSTEM,ELECTRONIC STABILITY CONTROL
Incident Date: 08/21/2016
Crash: No
Fire: No
Vehicle Identification Number: 1FAHP2H8XDG******
Summary

POWER STEERING FAILED AND CAUSED VEHICLE TO BE VERY DIFFICULT TO CONTINUE PROPERLY AROUND A BEND IN THE ROAD. SIMULTANEOUS WITH THIS FAILURE, THE TRACTION CONTROL SYSTEM SENT UP AN ALARM AND THE TURN SIGNALS STOP WORKING AND THE LEVER HAS TO BE HELD IN PLACE TO MAKE THE INDICATORS WORK.

08/13/2016
Components: ENGINE
Incident Date: 08/13/2016
Crash: No
Fire: No
Vehicle Identification Number: 1FAHP2EBODG******
Summary

AS I WAS DRIVING, ON THE HIGHTWAY, THE CAR STOPPED ACCELERATING. IT SEEMED TO NOT BE GETTING ANY GAS. WHEN I GAVE IT GAS IT DID NOT EVEN REV. I PULLED OVER AND SHUT THE ENGINE OFF, WAITED ABOUT 20 SECONDS, STARTED IT AND IT WAS FINE. THIS HAPPENED AGAIN SHORTLY AFTER. THE WRENCH SYMBOL CAME ON WHEN THIS HAPPENED AND NOW THE ENGINE LIGHT IS ON.

08/11/2016
Components: FUEL/PROPULSION SYSTEM
Incident Date: 08/10/2016
Crash: No
Fire: No
Vehicle Identification Number: 1FAHP2F81DG******
Summary

WHILE DRIVING DOWN THE ROAD, TURNING OR LEAVING STOP SIGN OR LIGHT, IT WILL DROP IN SPEED AND WILL NOT ACCELERATE WHEN ON THE GAS PEDAL. THE WRENCH LIGHT WILL COMES ON. I HAVE HAD TO TRY AND COAST OUT OF TRAFFIC TO SIDE OF ROAD OR IN THE MIDDLE LANE OR WHERE EVER I CAN. I HAVE HAD TO TURN THE CAR OFF AND RESTART ONLY TO HAVE IT DO IT AGAIN AND AGAIN. WHEN TURNING THE IGNITION SWITCH IT SOMETIMES WILL DRAG LIKE IT DOESN'T WANT TO START. THIS IS VERY DANGEROUS WHEN DRIVING BECAUSE PEOPLE WILL NOT KNOW THAT YOUR CAR IS NOT AT A STEADY SPEED AND IS SLOWING DOWN OR CAN'T TAKE OFF. TOOK IT TO THE SHOP AND BECAUSE IT IS NOT DOING IT OR THE WRENCH SYMBOL IS NO LONGER THERE AFTER U RESTART THE CAR, THEY CAN'T GET A CODE. I'M REALLY FRUSTRATED. THIS IS MY ONLY MEANS OF TRANSPORTATION.

08/09/2016
Components: POWER TRAIN
Incident Date: 08/09/2016
Crash: No
Fire: No
Vehicle Identification Number: 1FAHP2E88DG******
Summary

VEHICLE ON MULTIPLE OCCASIONS WILL STOP ACCELERATING AND WILL START STALLING WHILE DRIVING, WHICH CAN CAUSE AN ACCIDENT SINCE THE PERSON BEHIND YOU WILL NOT NOTICE THE VEHICLE NOT ACCELERATING. THE POWER-TRAIN "WRENCH" LIGHT TURNS ON. WHEN YOU PRESS ON THE ACCELERATOR, THE ACCELERATOR WILL NOT FUNCTION AND THE VEHICLE WILL KEEP STALLING. THE ELECTRONICS AND AC INSIDE THE VEHICLE DO NOT TURN OF DURING THIS. I HAVE TO TURN OFF THE VEHICLE FOR ABOUT 1 MINUTE AND THEN TURN ON THE VEHICLE. IT WILL DRIVE FINE A MOMENT BUT THE SYMPTOMS COME BACK. ALL THIS HAPPENED DURING DRIVING IN THE CITY. THE AVERAGE SPEED WHERE THIS HAS HAPPENED IS BETWEEN 30-40 MPH.

07/27/2016
Components: STEERING
Incident Date: 07/14/2016
Crash: No
Fire: No
Vehicle Identification Number: 1FAHP2E8XDG******
Summary

TL* THE CONTACT OWNS A 2013 FORD TAURUS. WHILE DRIVING 65 MPH, THE POWER STEERING FAILED WITHOUT WARNING AND THE VEHICLE BECAME DIFFICULT TO MANEUVER. THE VEHICLE WAS TAKEN TO THE DEALER TO BE DIAGNOSED. THE CONTACT WAS INFORMED THAT THE STEERING GEAR ASSEMBLY NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE VEHICLE WAS NOT INCLUDED IN NHTSA CAMPAIGN NUMBER: 15V340000 (STEERING). THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 62,000.

07/24/2016
Components: POWER TRAIN
Incident Date: 07/24/2016
Crash: No
Fire: No
Vehicle Identification Number: 1FAHP2F87DG******
Summary

THE WRENCH CAME ON THE SCREEN AND MY CAR STOPPED IN THE MIDDLE OF THE ROAD IN 104 DEGREE WEATHER WITH KIDS. *TT *CN

07/18/2016
Components: STEERING
Incident Date: 07/13/2016
Crash: No
Fire: No
Vehicle Identification Number: 1FAHP2E88ZG******
Summary

TL* THE CONTACT OWNS A 2013 FORD TAURUS. WHILE DRIVING APPROXIMATELY 5 MPH APPROACHING A STOP. THE POWER STEERING ABILITY WAS LOST AND THE POWER STEERING WARNING INDICATOR ILLUMINATED. THE VEHICLE WAS TURNED OFF AND, AFTER ONE MINUTE, STARTED NORMALLY. THE VEHICLE WAS TAKEN TO THE DEALER WHERE IT WAS DIAGNOSED THAT THE POWER STEERING RACK FAILED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE FAILURE ALSO OCCURRED FIVE OTHER TIMES. THE VIN WAS INVALID. THE APPROXIMATE FAILURE MILEAGE WAS 70,000.

07/03/2016
Components: ELECTRICAL SYSTEM
Incident Date: 07/02/2016
Crash: No
Fire: No
Vehicle Identification Number: 1FAHP2F88DG******
Summary

POSITIVE BATTERY TERMINAL CONNECTION CORRODES AT AN INCREDIBLY HIGH RATE. CONNECTIONS ARE POORLY ENGINEERED AND BREAK AWAY CAUSING LOSS OF POWER. BECAUSE OF POOR CONNECTION THE ALTERNATOR WILL NOT SUFFICIENTLY CHARGE BATTER. THIS COULD LEAD TO LOSS OF POWER STEERING AND BRAKES WHILE DRIVING. IF YOU SEARCH ONLINE THERE ARE NUMEROUS COMPLAINTS.

07/02/2016
Components: FUEL/PROPULSION SYSTEM
Incident Date: 07/01/2016
Crash: No
Fire: No
Vehicle Identification Number: 1FAHP2D89DG******
Summary

THE ELECTRONIC THROTTLE BODY READS THAT THE ACTUATOR IS STUCK OPEN. THIS CAUSES MY CAR TO STALL IN UNPREDICTABLE AND UNSAFE SCENARIOS. MY CAR WILL STILL MOVE WHEN THIS HAPPENS BUT ONLY AT REALLY LOW SPEEDS. ONE TIME THE CAR SLOWED DOWN AND WOULD NOT LET ME GO ABOVE TWENTY MILES PER HOUR AND I WAS ON THE EXPRESSWAY WITH A SPEED LIMIT OF 65 MILES PER HOUR. IT DOES IT OUT OF NOWHERE AND IS PUTTING ME IN THE POSITION TO GET REAR-ENDED. I HAVE TO NOW PAY 300 TO BUY A NEW PIECE TO RESOLVE THIS PROBLEM WHEN IN FACT THIS VEHICLE SHOULD HAVE BEEN RECALLED LIKE THE FORD ESCAPE AND THE FORD FUSION BECAUSE IT IS THE EXACT SAME ISSUE. THIS ISSUE HAS MY LIFE AND MY CHILDREN'S LIVES ON THE LINE EVERY TIME WE GET IN THIS CAR. THIS ISSUE HAPPENS ANYWHERE. IT HAPPENS FREQUENTLY ON CITY STREETS WHERE I WOULD BE GOING 30 MILES PER HOUR AND IT REDUCES MY SPEED TO LIKE TEN MILES PER HOUR AND WONT LET ME ACCELERATE. I HAVE TO SHUT THE ENGINE OFF AND RESTART THE CAR. I HAVE HAD TO PULL OVER INTO PARKING LANES AND GAS STATIONS IN ORDER TO GET OUT OF TRAFFIC FLOW TO SAFELY SHUT MY ENGINE OFF AND RESTART THE CAR. IT HAS DONE THIS TWICE ON THE EXPRESSWAY WHERE IT REDUCED MY SPEED FROM 65 TO 40 MPH AND CONTINUED TO DECREASE IN SPEED. ONE OF THOSE TIMES I WAS NOT BY A SHOULDER AT ALL AND THERE WAS VERY HEAVY TRAFFIC FLOW. I FINALLY WAS ABLE TO PULL INTO THE YELLOW LINES WHERE CARS ARE NOT SUPPOSED TO BE THAT ARE BETWEEN THE LANES WHERE YOU MERGE FROM ONE EXPRESSWAY TO ANOTHER. AND THAT TIME I WAS A SITTING DUCK BETWEEN LANES OF TRAFFIC WITH MY EMERGENCIES ON BECAUSE I WASNT ABLE TO SHUT THE CAR OFF RIGHT AWAY DUE TO MY LANE PLACEMENT ON THE EXPRESSWAY. SO THE CAR WAS SHAKING.

06/23/2016
Components: STEERING
Incident Date: 06/22/2016
Crash: No
Fire: No
Vehicle Identification Number: 1FAHP2E84DG******
Summary

TL* THE CONTACT OWNS A 2013 FORD TAURUS. WHILE DRIVING APPROXIMATELY 40 MPH, THE STEERING WHEEL SEIZED. THE ELECTRONIC POWER ASSIST, POWER STEERING, AND SERVICE ADVANCE TRACK WARNING LIGHTS ILLUMINATED. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 84,000.

06/21/2016
Components: FUEL/PROPULSION SYSTEM
Incident Date: 06/01/2016
Crash: No
Fire: No
Vehicle Identification Number: 1FAHP2F87DG******
Summary

MY FIRST EXPERIENCE WITH THIS PROBLEM WAS DRIVING 40 MPH ON A LOCAL STREET, VERY BUSY, LOTS OF TRAFFIC. THE ENGINE SPUTTERED MADE A WEIRD NOSE, LOST POWER TOTALLY, I WAS BARELY ABLE TO GET INTO A PARKING LOT OUT OF THE WAY. VERY SCARY, SINCE I HAD NO IDEA WHAT WAS HAPPENING. THE WRENCH INDICATOR LIGHT CAME ONE. I HAD THE CAR TOWED TO THE LOCAL DEALERSHIP. THE LOCAL FORD DEALERSHIP "UPDATED" THE SOFTWARE BEFORE CHECKING FOR THE DEFAULT CODE THAT WOULD SHOW. THEY SAID THERE WAS NOTHING WRONG AND SENT ME ON MY WAY. THEN IT HAPPENED SEVERAL TIMES AGAIN BOTH ON A MAJOR THOROUGHFARE AND ON THE HIGHWAY. ANOTHER INSTANCE WAS WHILE DRIVING AT 70 MPH ON THE FREEWAY IN TRAFFIC THE ENGINE STALLS LEAVING ME WITH NO POWER TO CONTROL MY SPEED. AS MY CAR QUICKLY REDUCES SPEED ON A MAJOR FREEWAY I ATTEMPT TO GET OVER TO THE SHOULDER OUT OF HARMS WAY. FORD CALLS THIS NON LIFE THREATENING BECAUSE THE CAR IS STILL CONTROLLABLE TO GET OUT OF HARM'S WAY. WHAT IS WRONG WITH THEM, REALLY. VERY DANGEROUS. CAR IS AT THE DEALERSHIP NOW AND SAID IT WOULD BE AT LEAST 3 WEEKS TO GET THE PART. WHICH HAS LEFT ME STRANDED WITHOUT A DEPENDABLE VEHICLE TO DRIVE TO WORK. FORD NEEDS TO GET IT TOGETHER.

05/25/2016
Components: VISIBILITY/WIPER
Incident Date: 01/20/2016
Crash: No
Fire: No
Vehicle Identification Number: 1FAHP2F84DG******
Summary

DRIVER SIDE DOOR MIRROR APPEARS TO BE FADING IN COLOR, POSSIBLY LOSING POLARIZATION, SEEMS LIKE THAT PART OF THE MIRROR IS DEFECTIVE, IT GETS EXTREMELY HOT, TURNING BROWN AND CAN BE A DRIVING HAZARD IF THE ISSUE IS NOT CORRECTED.

05/18/2016
Components: FUEL/PROPULSION SYSTEM
Incident Date: 12/18/2015
Crash: No
Fire: No
Vehicle Identification Number: 1FAHP2E85DG******
Summary

TL* THE CONTACT OWNS A 2013 FORD TAURUS. AFTER THE VEHICLE WAS STARTED, THE CHECK FUEL INLET WARNING LIGHT ILLUMINATED. THE VEHICLE WAS TAKEN TO A DEALER WHERE IT WAS DIAGNOSED THAT FUEL WAS LEAKING FROM THE VEHICLE. THE FUEL DELIVERY MODULE WAS CRACKED AND NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE VIN WAS NOT INCLUDED IN NHTSA CAMPAIGN NUMBER: 15V812000 (FUEL SYSTEM, GASOLINE). THE FAILURE MILEAGE WAS 90,000.

05/18/2016
Components: FUEL/PROPULSION SYSTEM
Incident Date: 05/13/2016
Crash: No
Fire: No
Vehicle Identification Number: 1FAHP2E84DG******
Summary

TL* THE CONTACT OWNS A 2013 FORD TAURUS. WHILE DRIVING 55 MPH, THE VEHICLE STALLED WITHOUT WARNING. THE CONTACT WAS ABLE TO STEER THE VEHICLE OFF TO THE SHOULDER OF THE ROAD. THE VEHICLE WAS TOWED TO A DEALER WHERE THE FUEL CELL MODULE WAS REPLACED. THE VEHICLE WAS REPAIRED. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE. THE FAILURE MILEAGE WAS 57,000.

05/14/2016
Components: POWER TRAIN,ELECTRICAL SYSTEM,FUEL/PROPULSION SYSTEM
Incident Date: 06/10/2013
Crash: No
Fire: No
Vehicle Identification Number: 1FAHP2F82DG******
Summary

MY TAURUS SYMPTOMS ARE, LOSE OF POWER IN LOWER GEARS(1,2,3). WHEN ACCELERATING FROM A STAND STILL, THE CAR HESITATES. AND NOW THE CAR HAS A CRANK NO START ISSUE AND I SMELL FUEL. MY MY TOUCH IS A LITTLE SLOW BUT MY REVERSE CAM IS UPSIDE DOWN AND SOME TIMES DOESN'T SHOW A VIEW AT ALL. OTHER THEN THAT, MY TAURUS HAS BEEN GREAT AND RELIABLE. I HOPE FORD FINDS AWAY TO ADDRESS THESE ISSUES BEFORE THEY LOSE A LOYAL COSTUMER

04/27/2016
Components: ENGINE
Incident Date: 04/02/2016
Crash: No
Fire: No
Vehicle Identification Number: 1FAHP2F84DG******
Summary

VEHICLE HAS 48,000 MILES AND HAD FREEZER PLUG AND WATER PUMP FAILURE. FORD WAS BACKORDERED BY OVER 300 UNITS OF WATER PUMP. VEHICLE WAS IN HAWAII FOR FIRST YEAR AND IN SEATTLE / TACOMA AREA SINCE. I FEEL THAT AT THIS MILEAGE, ALONG WITH THE AMOUNT OF WATER PUMPS THAT WERE ON ORDER FROM FORD MOTOR THAT THEIR IS A DEFECT WITH THE WATER PUMPS AND A RECALL SHOULD BE LOOKED INTO

03/30/2016
Components: POWER TRAIN
Incident Date: 03/30/2016
Crash: No
Fire: No
Vehicle Identification Number: 1FAHP2E88DG******
Summary

THE VEHICLE HAS THE 3.5L NON-TURBO ENGINE, HAS ABOUT 35,000MI, WAS PURCHASED AS A CERTIFIED PRE-OWNED VEHICLE, AND IS FULLY STOCK (HAS NOT BEEN MODIFIED IN ANY MANNER. WHEN AT LOW SPEEDS (LESS THAN 20MPH MOST OF THE TIME) AND CERTAINLY LESS THAN 40MPH) AND ALSO AFTER MAKING A SLIGHT TURN (NOT A FORCEFUL ONE) AFTER HAVING INITIALLY APPLIED PRIOR TO THE TURN AND THEN RELEASED THE ACCELERATOR PEDAL DURING THE TURN FOLLOWED WITH A RE-APPLICATION OF THE ACCELERATOR PEDAL, THE VEHICLE LOSES POWER AND THE RPMS WERE NOTICED TO LOCK IN THE 1200-1500RPM RANGE. THE SAME PHENOMENON OCCURRED IN A 2012 2.5L 4CYL ESCAPE THAT I HAD PURCHASED AND THEN HAD TO RETURN BECAUSE THIS SAME PHENOMENON OCCURRED BUT TO A MUCH GREATER EXTENT AND THE FORD DEALERSHIP COULD NOT DUPLICATE THE CONDITION.THIS LACK OF ACCELERATION AT ONE TIME PLACED ME IN A DANGEROUS SITUATION. ETB WAS REPLACED BUT NOT THE ROOT CAUSE. 5 OTHER 2012-2013 FORDS WITH 4CYL AND 3.5L NON-TURBO V-6 ALL HAD THE SAME DRIVABILITY. OTHER PEOPLE WHO HAD EXPERIENCED THAT SAME ISSUE. THIS IS EASY TO DUPLICATE. I PULLED OUT TO PASS SOMEONE AT ABOUT 20MPH AND THE RPMS LOCKED @1200. THE VEHICLE WOULD ONLY STAY AT ABOUT THE SAME SPEED. IN THIS CASE IT WAS A DANGEROUS SITUATION BECAUSE I COULD NOT GET THE VEHICLE TO ACCELERATE AND TRAFFIC FROM BEHIND ME WAS COMING UP AT A DANGEROUS (FOR ME) RATE OF CLOSURE. I BELIEVE THAT FORD HAS TO BE AWARE OF THIS CONDITION AND HAS NOT CHOSEN TO REMEDY IT. WHEN THIS LACK OF ACCELERATION OCCURS, IT ALWAYS OCCURS AFTER A LATERAL MOTION OF THE VEHICLE. SOME PEOPLE SAY IT IS DUE TO THE SHIFT ALGORITHM BECAUSE IT SOMETIMES OCCURS JUST PRIOR TO A SHIFTING ACTION; BUT, THIS IS TRULY NOT THE CASE. THINK STABILITY CONTROL INTERFACE. THIS CANNOT BE DISABLED IN MY VEHICLE WITHOUT DISABLING OTHER SYSTEMS SO IT CANNOT BE PROVEN OUT BY ME WITHOUT SETTING CODES OR COMPROMISING THE VEHICLE. PLS SEE ATT FILE.

03/18/2016
Components: VEHICLE SPEED CONTROL,ENGINE
Incident Date: 03/11/2016
Crash: No
Fire: No
Vehicle Identification Number: 1FAHP2F81DG******
Summary

I HAVE A 2013 FORD TAURUS LIMITED EDITION.MY CAR STARTED HAVING PROBLEMS.I WAS AT A STOP STARTED TO MOVE WHEN THE LIGHT TURNED GREEN.THE WRENCH LIGHT CAME ON .I HAD NO GAS PEDAL.CAR WAS SHACKING VERY BAD.I COASTED TO THE SIDE OF THE ROAD TURNED ENGINE OFF.I RESTARTED MY CAR AND IT SEEMED FINE.THIS HAS HAPPENED SEVERAL TIMES.I TOOK MY CAR TO COMMERCIAL FORD IN ARANSAS PASS TX.THEY THOUGHT IT WAS THROTTLE BODY SPEED SENSOR BUT THEY DIDN'T KNOW AT THAT TIME.TOOK MY CAR HOME IT CONTINUED TO HAVE PROBLEMS AND FINALLY SET A CODE.THEY WERE RIGHT.THEY WANT 800.00 DOLLARS TO REPAIR MY CAR.THE PROBLEM IS THE PART IS ON BACK ORDER.AS OF TODAY THERE ARE 1562 ON BACK ORDER.THIS IS GOING TO TAKE ALONG TIME THAT I WILL BE WITHOUT A VEHICLE.I HAVE RESEARCHED ONLINE THERE ARE A LOT OF COMPLAINTS ABOUT THIS SAME PROBLEM.THIS IS A DANGEROUS AND UNSAFE PROBLEM.I DON'T UNDERSTAND WHY FORD DOESN'T RECALL THESE CARS BEFORE SOMEONE GETS HURT.PLEASE INVESTIGATE AND GET FORD TO FIX MY CAR AND THE 1562 OTHER CARS THAT ARE HAVING THIS SAME ISSUE.

03/15/2016
Components: AIR BAGS
Incident Date: 12/16/2015
Crash: Yes
Fire: No
Summary

THERE WAS AN ACCIDENT OUR FORD TAURUS HIT A TREE CAUSING TREE TO COME OUT IF THE GROUND AND AROUND $13,000 WORTH OF DAMAGES AND NO AIRBAG WENT OFF HIT AT 12 FRO T IMPACT. FIGHTING FORD MOTOR TO HAVE THEM TEST THE BLACK BOX FOR INFORMATION AND POSSIBLE DEFECT BEFORE I DRIVE IT AFTER ITS FIXED.

03/02/2016
Components: STEERING
Incident Date: 02/28/2016
Crash: No
Fire: No
Vehicle Identification Number: 1FAHP2E83DG******
Summary

TL* THE CONTACT OWNS A 2013 FORD TAURUS. AFTER STARTING THE ENGINE, THE POWER STEERING SENSOR LIGHT ILLUMINATED AND THE STEERING WHEEL BECAME EXTREMELY DIFFICULT TO TURN. THE CAUSE OF THE FAILURE WAS NOT DIAGNOSED NOR REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED. THE FAILURE MILEAGE WAS 52,000.

01/20/2016
Components: STEERING
Incident Date: 04/15/2015
Crash: No
Fire: No
Vehicle Identification Number: 1FAHP2D87DG******
Summary

TL* THE CONTACT OWNS A 2013 FORD TAURUS. WHILE DRIVING AT VARIOUS SPEEDS, THE STEERING WHEEL BECAME DIFFICULT TO TURN. THE CONTACT HAD TO APPLY FORCE TO THE STEERING WHEEL IN ORDER TO STEER THE VEHICLE. THE VEHICLE WAS TAKEN TO A DEALER WHERE IT WAS DIAGNOSED THAT THE GEAR IN THE POWER STEERING PUMP NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE CONTACT WAS AWARE OF NHTSA CAMPAIGN NUMBER: 15V340000 (STEERING), BUT THE VIN WAS NOT INCLUDED. THE FAILURE MILEAGE WAS 65,000.

01/15/2016
Components: ELECTRICAL SYSTEM,VEHICLE SPEED CONTROL,UNKNOWN OR OTHER
Incident Date: 01/15/2016
Crash: No
Fire: No
Vehicle Identification Number: 1FAHP2D88DG******
Summary

I HAVE 2013 FORD TAURUS AT SAM GALLOWAY FORD IN FORT MYERS FLORIDA, THEY CALLED ME AND SAID MY E.T.B ELECTRONIC THROTTLE BODY NEEDS TO BE REPAIRED/REPLACED AND IT WILL COST $750 OUT THE DOOR. I STARTED DOING SOME RESEARCH FOR CHEAPER COST AND I CAME ACROSS OTHER FORDS WITH THIS SAME PROBLEM THAT WAS RECALLED, MADE A FEW CALLS TO FORD AND THEY SAID MY VIN NUMBER DOESN'T QUALIFY MY CAR FOR THAT RECALL. THIS IS A VERY DANGEROUS PROBLEM, THE CAR WILL LOSE THROTTLE IN THE MIDDLE OF TRAFFIC. THIS SEEMS TO ME A ISSUE AND PROBLEM WITH A NUMBER OF FORDS VEHICLES AND JUST BECAUSE MINE DOESN'T FALL UNDER THE VIN, IT'S STILL A FORD AND THE ETB IS A PROBLEM FOR FORD VEHICLES. PLEASE MAKE THIS A RECALL! ETB IS A PROBLEM THAT NEEDS TO BE FIXED FOR ANY FORD THAT IT HAPPENS TO! THIS HAS HAPPENED SEVERAL TIMES TO ME SINCE I HAD THE CAR AND IT'S ONLY BEEN A TWO MONTHS. TO DANGEROUS TO BE ON THE STREETS TO DRIVE AND NEEDS TO BE FIXED!

01/07/2016
Components: STRUCTURE
Incident Date: 06/22/2015
Crash: No
Fire: No
Summary

NTSB: 2013 FORD TAURUS SEL: CONSUMER STATED THE IGNITION INADVERTENTLY TURNED OFF. *SS THE CONSUMER STATED WHEN HE LEANED TOWARD THE CENTER DASHBOARD HE INADVERTENTLY BRUSHED AGAINST THE ENGINE START/STOP BUTTON WITH HIS HAND WHICH CAUSED IT TO BE SLIGHTLY DEPRESSED, AND TURNED THE VEHICLE OFF. *JB

01/04/2016
Components: POWER TRAIN
Incident Date: 01/03/2016
Crash: No
Fire: No
Vehicle Identification Number: 1FAHP2E86DG******
Summary

VEHICLE GOING ABOUT 30 MPH IN CITY STREET WHEN ALL OF A SUDDEN THE CAR STARTED TO SLOW TO A CRAWL ABOUT 3 MPH AND I COULD NOT ACCELERATE.THE DASHBOARD DISPLAYED A WRENCH WARNING LIGHT.I WAS ABLE TO COAST TO LEFT SIDE OF ROAD WHERE I TURNED OFF CAR .WHEN I RESTARTED CAR EVERYTHING WAS BACK TO NORMAL.IN VEHICLE SETTINGS FAILED TO SHOW ANY FAULT.

11/17/2015
Components: VEHICLE SPEED CONTROL
Incident Date: 09/17/2015
Crash: No
Fire: No
Vehicle Identification Number: 1FAHP2E86DG******
Summary

TL* THE CONTACT OWNS A 2013 FORD TAURUS. WHILE DRIVING AT APPROXIMATELY 70 MPH, THE VEHICLE STALLED WITHOUT WARNING. THE FAILURE RECURRED ON SEVERAL OCCASIONS WHILE DRIVING AT VARIOUS SPEEDS. THE VEHICLE WAS NOT TAKEN TO THE DEALER, HOWEVER, THE CONTACT STATED THAT A CODE READER INDICATED THAT THE THROTTLE BODY CONTROL MODULE NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 40,000. UPDATE 01/13/16 MA UPDATED 01/19/16.*JB UPDATED 02/05/16*LJ *CN

10/26/2015
Components: VEHICLE SPEED CONTROL
Incident Date: 10/19/2015
Crash: No
Fire: No
Vehicle Identification Number: 1FAHP2E89DG******
Summary

TL* THE CONTACT OWNS A 2013 FORD TAURUS. THE CONTACT STATED THAT WHILE DRIVING AT UNKNOWN SPEED, THE VEHICLE DECELERATED AND SHOOK VIOLENTLY AS THE WRENCH WARNING LIGHT ILLUMINATED. THE VEHICLE RESUMED TO NORMAL FUNCTION AFTER THE VEHICLE WAS TURNED OFF AND RESTARTED. THE CONTACT MENTIONED THAT THE FAILURE RECURRED MULTIPLE TIMES. THE VEHICLE WAS TAKEN TO THE DEALER. THE TECHNICIAN DIAGNOSED THAT THE THROTTLE BODY NEEDED TO BE REPLACED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE VEHICLE WAS NOT REPAIRED. THE FAILURE MILEAGE WAS 63,000.

10/20/2015
Components: FUEL/PROPULSION SYSTEM
Incident Date: 10/04/2015
Crash: No
Fire: No
Vehicle Identification Number: 1FAHP2H88DG******
Summary

TL* THE CONTACT OWNS A 2013 FORD TAURUS.THE CONTACT STATED THAT AFTER REFUELING THE VEHICLE, THERE WAS A STRONG FUEL ODOR OUTSIDE THE VEHICLE. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE VIN WAS NOT INCLUDED IN NHTSA CAMPAIGN NUMBER: 13V227000 (FUEL SYSTEM, GASOLINE). THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS APPROXIMATELY 55,639.

10/05/2015
Components: POWER TRAIN
Incident Date: 10/04/2015
Crash: No
Fire: No
Vehicle Identification Number: 1FAHP2E81DG******
Summary

TL* THE CONTACT OWNS A 2013 FORD TAURUS. THE CONTACT STATED THAT WHILE DRIVING AT APPROXIMATELY 30 MPH, THE FRONT DRIVER SIDE TIRE SEIZED AND CAME COMPLETELY OFF THE TIRE ROD, WHICH ALMOST RESULTED IN A CRASH. A PASSENGER SUSTAINED UNKNOWN INJURIES THAT REQUIRED MEDICAL ATTENTION. THE VEHICLE WAS TOWED TO THE CONTACT'S RESIDENCE. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE VIN WAS NOT INCLUDED IN NHTSA CAMPAIGN NUMBER: 14V393000 (POWER TRAIN). THE APPROXIMATE FAILURE MILEAGE WAS 72,000.

10/05/2015
Components: STEERING,ELECTRICAL SYSTEM
Incident Date: 09/17/2015
Crash: No
Fire: No
Vehicle Identification Number: 1FAHP2E93DG******
Summary

TL* THE CONTACT OWNS A 2013 FORD TAURUS. WHILE DRIVING AT 45 MPH, THE STEERING WHEEL BECAME DIFFICULT TO TURN AND THE ABS WARNING LIGHT ILLUMINATED. THE VEHICLE WAS TAKEN TO A DEALER WHERE IT WAS DIAGNOSED THAT THE FOUR WHEEL BEARINGS NEEDED TO BE REPLACED. THE REPAIRS WERE DONE, HOWEVER, THE FAILURE RECURRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 48,291.

09/03/2015
Components: FUEL/PROPULSION SYSTEM
Incident Date: 08/07/2015
Crash: No
Fire: No
Vehicle Identification Number: 1FAHP2F81DG******
Summary

TL* THE CONTACT OWNS A 2013 FORD TAURUS. THE CONTACT STATED THAT THERE WAS A FUEL ODOR COMING FROM THE REAR OF THE VEHICLE. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE AND STATED THAT THE VIN WAS NOT INCLUDED IN NHTSA CAMPAIGN NUMBER: 13V227000 (FUEL SYSTEM, GASOLINE). THE FAILURE MILEAGE WAS 14,093.

09/03/2015
Components: ENGINE AND ENGINE COOLING
Incident Date: 08/31/2015
Crash: No
Fire: No
Vehicle Identification Number: 1FAHP2H80DG******
Summary

TL* THE CONTACT OWNS A 2013 FORD TAURUS. WHILE DRIVING APPROXIMATELY 60 MPH, THE COOLANT WARNING LIGHT ILLUMINATED. THE CONTACT NOTICED COOLANT LEAKING FROM THE FRONT OF THE VEHICLE. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC FOR DIAGNOSTIC TESTING. THE MECHANIC STATED THAT THE COOLANT WAS LEAKING FROM THE FREEZE PLUG AND WATER PUMP, AND BOTH NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 82,000.

08/27/2015
Components: STRUCTURE
Incident Date: 03/23/2015
Crash: No
Fire: No
Vehicle Identification Number: 1FAHP2F86DG******
Summary

TL* THE CONTACT OWNS A 2013 FORD TAURUS. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 15V040000 (STRUCTURE). THE VEHICLE WAS TAKEN TO THE DEALER, WHO INSPECTED THE VEHICLE AND NOTICED THAT THE DOOR LATCH CRACKED. ALSO, THE TECHNICIAN NOTIFIED THE CONTACT THAT THE PART NEEDED FOR THE REPAIR WAS NOT AVAILABLE. THE CONTACT MENTIONED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE. THE FAILURE MILEAGE WAS 24,000.

08/27/2015
Components: STEERING
Incident Date: 10/01/2014
Crash: No
Fire: No
Vehicle Identification Number: 1FAHP2F86DG******
Summary

TL* THE CONTACT OWNS A 2013 FORD TAURUS. WHILE DRIVING AT APPROXIMATELY 25 MPH, THE STEERING WHEEL BECAME DIFFICULT TO MANEUVER AND THE POWER STEERING ASSIST WARNING LIGHT ILLUMINATED. THE VEHICLE WAS MERGED TO THE SIDE OF THE ROAD. THE VEHICLE WAS SHUT OFF AND RESTARTED AND THEN RESUMED NORMAL OPERATION. THE FAILURE RECURRED INTERMITTENTLY. THE VEHICLE WAS TAKEN TO THE DEALER, WHERE IT WAS DIAGNOSED THAT THE POWER STEERING FAILED. THE VIN WAS NOT INCLUDED IN NHTSA CAMPAIGN NUMBER: 15V340000 (STEERING). THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 58,000.

08/21/2015
Components: ENGINE,FUEL/PROPULSION SYSTEM
Incident Date: 06/17/2015
Crash: No
Fire: No
Vehicle Identification Number: 1FAHP2E8XDG******
Summary

GO`S TO A VERY ROUGH IDLE. THIS HAS HAPPEN FOUR TIMES THE LAST BEING 8/19/2015. I HAVE A ENGINE ANALYZER THAT HAS CODE P2111 WHICH IS THROTTLE BODY TROUBLE. I HAVE IT AT A FORD DEALER NOW AND THEY ARE TELLING ME THEY CAN NOT DO ANYTHING AS THERE ANALYZER IS NOT GIVING THEM A CODE. THIS IS A VERY DANGEROUS CONDITION AS IT WILL JUST GO TO A IDEAL AT ANY SPEED. AS TRYING TO MAKE A LEFT TURN OR CROSSING A BUSY ROAD. I TOOK THEM MY PRINT OUT FROM MY ANALYZER. BUT ALL I GET IS SONG AND DANCE THAT THEY CAN`T DO ANYTHING TILL THEY GET A CODE. IT HAS A EXTENDED WARRANTY AND THEY DON`T WANT TO DO IT. THERE FIRST ANSWER WAS DRIVE IT TILL IT HAPPEN AGAIN. MY ANSWER WAS NEXT TIME COULD GET YOU KILLED IN THE RIGHT PLACE. I TOLD THEM TO KEEP IT AND WHEN THEY FIX IT LET ME KNOW. THEY FIRST TOLD ME THE COMPUTER JUST NEEDED UP DATING AND I TOLD THEM THAT WAS BS WHICH IT IS. IT IS A SOFT CODE THAT WILL RESET IT`S SELF. THE CAR IS LOCATED AT ( MULLINAX FORD ) IN NEW SMYRNA BEACH.FL 32168 PHONE386-428-9094 EXT 2336 SERVICE REP ( BRITTANY FINCH ) MY CELL PHONE IS 386-690-1065

08/20/2015
Components: STEERING
Incident Date: 08/08/2015
Crash: No
Fire: No
Vehicle Identification Number: 1FAHP2F8XDG******
Summary

TL* THE CONTACT OWNS A 2013 FORD TAURUS. WHILE DRIVING AT LOW SPEEDS, THE STEERING WHEEL BECAME DIFFICULT TO MANEUVER AND FELT AS IF IT HAD SEIZED. THE VEHICLE WAS TAKEN TO THE DEALER, WHERE IT WAS DIAGNOSED THAT THE STEERING GEAR NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS 59,203.

08/19/2015
Components: FUEL/PROPULSION SYSTEM
Incident Date: 08/13/2015
Crash: No
Fire: No
Vehicle Identification Number: 1FAHP2D77DG******
Summary

HERE IS THE HISTORY OF THE CAR THAT I CAN PROVIDE IT HAS HAD 3 FUEL SYSTEM RELAYS REPLACED SINCE FRIDAY. 2 IN THE LAST 3 DAYS 2 DIFFERENT FORD DEALERS. THE CAR DOES NOT TURN ON WHEN TURNED OFF WITH NO WARNING. THE CAR HAS HAD A FUEL MODULATOR AND OVER 5 RELAY SWITCHES REPLACED IN LESS THAN A YEAR. THE DEALER IS REPLACING THE SWITCH WITHOUT DIAGNOSING THE ISSUE BEHIND THE SWITCH FAILING. IT HAS LEFT ME STRANDED 3 TIMES SINCE LAST THURSDAY. IT IS NOT BEHIND ON ANY SERVICE AND I TAKE IT TO A FORD DEALER TO BE REPAIRED. I THINK EMKAY NEEDS TO REVIEW THE REPAIRS ON THIS CAR AND ASK THE DEALER TO DIAGNOSIS THE CAUSE OF THESE FAILURES. 2013 FORD TAURUS 67000 MILES.

08/16/2015
Components: ENGINE
Incident Date: 08/01/2015
Crash: No
Fire: Yes
Vehicle Identification Number: 1FAHP2E8XDG******
Summary

ON 8/1/15, MY SON, MY FATHER, AND I WERE HEADING BACK FROM VACATION. MY FATHER WAS DRIVING WHEN HE WENT TO ACCELERATE; WE HEARD A "POP" FROM THE ENGINE. MY SON STATED THAT HE SMELT SMOKE. MY FATHER AND I HADN'T AT THAT TIME. NOT EVEN A MINUTE LATER, THE DASHBOARD FLASHED A "SERVICE SOON" AND TO CHECK MANUAL. BEFORE I COULD THUMB THRU THE MANUAL, MY FATHER STATED THAT WE HAD LOST POWER. HE WAS COASTING OVER TO THE SIDE OF THE ROAD WHEN WE BOTH SMELLED SMOKE. SHORTLY AFTER THAT, WE SAW SMOKE AND FIRE FROM THE DRIVERS SIDE HOOD. BEFORE HE HAD THE CAR STOPPED, SMOKE AND FLAMES WERE ROLLING OUT. WE WERE ABLE TO GET EVERYTHING OUT OF THE VEHICLE BUT THE CAR WAS A TOTAL LOSS. I CONTACTED THE DEALERSHIP ALONG WITH FORD MOTOR COMPANY REGARDING THIS ISSUE. MY CAR HAD LESS THAN 33K MILES. IT WAS STILL UNDER FACTORY WARRANTY; HECK I EVEN BOUGHT THE EXTENDED WARRANTY. THE DEALERSHIP AND FORD MOTOR COMPANY AREN'T TAKING RESPONSIBILITY AT THIS TIME.

08/14/2015
Components: UNKNOWN OR OTHER
Incident Date: 06/16/2015
Crash: No
Fire: No
Vehicle Identification Number: 1FAHP2F84DG******
Summary

I RESPONDED TO A RECALLL NOTICE AND TOOK MY CAR FOR AN INSPECTION BACK IN JUNE. FORD DOES NOT HAVE THE PARTS FOR THE REPAIR AND THEY ARE ON BACK ORDER STILL TODAY (AUGUST 14TH). DEALER INDICATED THAT THEY'VE WAITED AS LONG AS FOUR MONTHS FOR THE PARTS. FOR THIS SAFETY RECALL (15S02 /NHTSA 15V-040) WHERE THE DOORS COULD POSSIBLY POP OPEN IN A COLLISION THIS SEEMS TOO SLOW OF A RESPONSE TIME. DEALER ISN'T THE PROBLEM... FORD IS NOT SUPPLYING THE PARTS.

08/07/2015
Components: ENGINE
Incident Date: 08/03/2015
Crash: No
Fire: No
Vehicle Identification Number: 1FAHP2F8XDG******
Summary

I WAS DRIVING ON THE HIGHWAY AT ABOUT 65 MPH AND MY CAR JERKED, MALFUNCTION INDICATOR LIGHT CAME ON AND MY CAR BEGAN TO DECELERATE, THE GAS PEDAL DID NOT WORK, AND THE CAR BEGAN TO ROUGH IDLE. I COASTED TO THE FREEWAY SHOULDER, TURNED MY CAR OFF AND RESTARTED. THE CONDITION APPEARED TO CORRECT ITSELF. I ATTEMPTED TO RESUME DRIVING ONLY TO HAVE THE SAME SCENARIO MENTIONED ABOVE HAPPEN AGAIN WHILE DRIVING ON THE FREEWAY. THIS OCCURRED A TOTAL OF 3 TIMES ON MY WAY TO WORK. TOOK MY CAR TO FORD DEALER: THEY WERE ABLE TO REPRODUCE ISSUE, READ DIAGNOSTIC CODE P2111, AND ATTEMPTED TO FIX THE ISSUE BY PERFORMING MAINTENANCE TO THE CONNECTOR. I WAS ADVISED THAT IF THIS DID NOT CORRECT THE ISSUE THAT THE THROTTLE BODY MIGHT NEED TO BE REPLACED. I DROVE THE CAR FOR 1/2 DAY AND IT REPEATED THE SAME ISSUE AS ABOVE ONLY THIS TIME AT 40 MPH ON THE STREET, BUT THIS TIME I HAD TO STOP AND START THE CAR TWO TIMES IN A ROW TO GET PAST THE ROUGH IDLE. I HAVE A 2011 FORD FUSION WHERE THE IDENTICAL SCENARIO OCCURRED AND THE SAME FORD DEALER COVERED THE REPAIR UNDER EXTENDED WARRANTY UNDER NHTSA ACTION NUMBER : PE13003. I FILED A CLAIM WITH CORPORATE FORD AND THEY WOULD NOT COVER MY CAR. I WOULD LIKE TO REQUEST THE SCOPE OF THIS ISSUE RESEARCHED TO SEE IF VEHICLES WITH MY YEAR, MAKE AND MODEL SHOULD BE INCLUDED IN THIS ACTION... UPDATED 09/30/15*BF

07/14/2015
Components: STRUCTURE
Incident Date: 04/14/2015
Crash: No
Fire: No
Summary

TL* THE CONTACT OWNS A 2013 FORD TAURUS. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 15V040000 (STRUCTURE); HOWEVER, THE PART NEEDED TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS NOT NOTIFIED OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. THE VIN WAS NOT AVAILABLE.

07/08/2015
Components: ENGINE
Incident Date: 07/07/2015
Crash: No
Fire: No
Vehicle Identification Number: 1FAHP2MT1DG******
Summary

THIS IS A POLICE INTERCEPTOR VEHICLE. WHEN ATTEMPTING TO GO FROM REVERSE TO DRIVE WHILE THE VEHICLE IS STILL IN REVERSE MOTION[APPROX. 5 MPH] AS SOON AS IT IS PUT IN DRIVE, THE ENGINE STALLS. SAME THING WILL HAPPEN WHEN IN FORWARD MOTION AND GOING INTO REVERSE. TO MY KNOWLEDGE, ALL OF THE 2013 AND 2014 POLICE INTERCEPTORS ARE EXPERIENCING THE SAME ISSUE.

06/19/2015
Components: POWER TRAIN
Incident Date: 06/17/2015
Crash: No
Fire: No
Vehicle Identification Number: 1FAHP2KT7DG******
Summary

DIFFERENCE FELT WITH ACCELERATING, A LOSS OF POWER WITH HIGHER RPM'S REQUIRED. FOUND LEAK IN FRONT DRIVE AXLE SEAL AND WAS REPLACED AT DEALER. NOW, THE DAY AFTER, THE IS A VIBRATION THAT CHANGES WITH SPEED (ACCELERATING, COASTING, DECELERATING; FASTER/SLOWER WITH SPEED).

06/11/2015
Components: STRUCTURE
Incident Date: 03/11/2015
Crash: No
Fire: No
Vehicle Identification Number: 1FAHP2E82DG******
Summary

TL* THE CONTACT OWNS A 2013 FORD TAURUS. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 15V040000 (STRUCTURE); HOWEVER, THE PART TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE.

05/19/2015
Components: VEHICLE SPEED CONTROL
Incident Date: 05/18/2015
Crash: Yes
Fire: No
Vehicle Identification Number: 1FAHP2KT9DG******
Summary

TL* THE CONTACT OWNS A 2013 FORD TAURUS. WHILE EXITING A PARKING AREA IN REVERSE, THE ACCELERATOR PEDAL BECAME STUCK WITHOUT WARNING. THE FAILURE CAUSED THE VEHICLE TO INDEPENDENTLY SURGE BACKWARDS INTO A WALL. THE CONTACT APPLIED THE BRAKE PEDAL TO STOP THE VEHICLE, BUT IT CONTINUED DUE TO THE ACCELERATOR PEDAL BEING STUCK. THE DRIVER AND TWO PASSENGERS EXPERIENCED WHIPLASH DUE TO THE FAILURE. THE VEHICLE WAS TAKEN TO AN AUTHORIZED DEALER FOR FURTHER INSPECTION AND DIAGNOSTIC TESTING. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 42,000.

05/13/2015
Components: EXTERIOR LIGHTING
Incident Date: 05/13/2015
Crash: No
Fire: No
Vehicle Identification Number: 1FAHP2E81DG******
Summary

RECALL 14R01 CLEARLY STATES THAT IF LENS IS CRACKED, OR IF I OPERATE IN CORROSIVE ENVIRONMENT , OR IF THE CUSTOMER IS CONCERNED THEY WILL REPLACE LENS. WELL, I'M CONCERNED AND FORD IS REFUSING TO REPLACE PART BECAUSE I DON'T LIVE IN CORROSIVE ENVIRONMENT. AGAIN, THERE IS AN OR IF THE CUSTOMER IS CONCERNED CLEARLY STATED IN THE RECALL. WHO WOULD NOT BE CONCERNED IF THESE THINGS ARE CRACKING ANYWHERE. I WANT THE LENS REPLACED AND THEY WON'T DO IT BECAUSE IT IS NOT CRACKED. I JUST WANT THEM TO LIVE UP TO THE CLEARLY STATED OR THAT I AM CONCERNED AND REPLACE THE LENS. THEY ARE REFUSING. I CONTACTED FORD AND MY CASE NUMBER IS CAS-7167349. I AM REQUESTING ASSISTANCE FROM THE ADMINISTRATION TO CONVINCE FORD THAT THEY NEED TO LIVE UP TO THE LANGUAGE OF THE RECALL IN ITS ENTIRETY.

05/08/2015
Components: STRUCTURE
Incident Date: 02/05/2015
Crash: No
Fire: No
Vehicle Identification Number: 1FAHP2E88DG******
Summary

TL* THE CONTACT OWNS A 2013 FORD TAURUS. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 15V040000 (STRUCTURE) AND STATED THAT THE PART WAS NOT AVAILABLE WITHIN A REASONABLE TIMEFRAME. THE DEALER DID NOT GIVE A SPECIFIC DATE FOR WHEN THE PART WOULD BECOME AVAILABLE. THE MANUFACTURER WAS CONTACTED AND COULD NOT PROVIDE AN ESTIMATED DATE FOR WHEN THE CONTACT'S VEHICLE WOULD RECEIVE THE RECALL REPAIR. THE CONTACT HAD NOT EXPERIENCED A FAILURE.

05/06/2015
Components: FUEL/PROPULSION SYSTEM
Incident Date: 04/30/2015
Crash: No
Fire: No
Vehicle Identification Number: 1FAHP2E88DG******
Summary

WHILE DRIVING ON A 6 LANE ROAD AT 40 MPH, THE ENGINE JUST SHUT OFF. A YELLOW WRENCH LIGHT APPEARED ON MY DASH. WITH MY FLASHERS ON, I MANAGED TO COAST OVER TO THE SHOULDER OF THE ROAD, AND THEN RESTARTED THE CAR. THE WRENCH LIGHT DISAPPEARED. I DROVE IMMEDIATELY TO THE FORD DEALERSHIP SERVICE CENTER, AND WAS TOLD THAT THEY COULD "NOT DUPLICATE" THE ISSUE AS NO CODES WERE ACTIVATED BY THE CAR'S COMPUTER. ONE SERVICE PERSON THOUGHT IT COULD PERHAPS BE RELATED TO AN ELECTRONIC THROTTLE BODY ISSUE THAT OTHER FORD MODELS HAD. HOWEVER, I WAS TOLD THAT IF IT HAPPENS AGAIN TO BRING IT BACK. OBVIOUSLY, I AM AFRAID OF IT HAPPENING AGAIN AND WANT SOME KIND OF RESOLUTION. THE CAR HAS ONLY 18,000 MILES. *TR

04/09/2015
Components: POWER TRAIN,ENGINE
Incident Date: 02/05/2014
Crash: No
Fire: No
Vehicle Identification Number: 2FMGK5D80DB******
Summary

TL* THE CONTACT OWNS A 2013 FORD TAURUS. THE CONTACT STATED THAT THE VEHICLE HESITATED TO ACCELERATE. UPON MAKING A LEFT OR RIGHT TURN, THE VEHICLE SPUTTERED AND ATTEMPTED TO STALL. THE VEHICLE WAS TAKEN TO A DEALER WHO REPLACED THE THROTTLE BODY, BUT THE FAILURE PERSISTED. THE VIN WAS NOT AVAILABLE. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS NOT AVAILABLE. UPDATED 7/29/15*CN UPDATED 10/05/2017*CN

03/30/2015
Components: VEHICLE SPEED CONTROL,ENGINE
Incident Date: 02/03/2015
Crash: No
Fire: No
Vehicle Identification Number: 1FAHP2E84DG******
Summary

UPON ACCELERATING AFTER GREEN LIGHT CAR SURGED AND STARTED TO SHAKE WITH NO POWER CONTROL, HAD TO MANEUVER ACROSS 2 LANES OF TRAFFIC TO SIDE OF THE ROAD WITH NO POWER ALMOST GETTING HIT, AFTER REMOVING IGNITION KEY AND WAITING SEVERAL MOMENTS CAR STARTED AND WAS FINE. THE PROBLEM INTERMITTENTLY PERSIST ALWAYS DURING ACCELERATION AFTER A STOP. VERY DANGEROUS BEING STUCK IN THE INTERSECTIONS!! *TR

02/02/2015
Components: EXTERIOR LIGHTING
Incident Date: 02/02/2015
Crash: No
Fire: No
Vehicle Identification Number: 1FAHP2F99DG******
Summary

THIS IS AN ON GOING ISSUES THE DESIGN OF THE HALOGEN HEADLIGHT LAMP SYSTEM ON THIS CAR DOES NOT GIVE OUT ENOUGH LIGHT. MY LIGHTS ONLY FOCUS IN ONE SPOT WITH LIGHT AND EVERYTHING ELSE IS DARK. IF AIMED CORRECTLY I ONLY HAVE LIGHT MAYBE 15 FEET IN FRONT OF THE CAR AND I CANNOT SEE THE ROAD DIRECTLY IN FRONT OF THE CAR. WHEN IT RAINS I AM BLIND DRIVING BY OTHER CARS LIGHTS. I HAVE TAKEN THIS TO FORD TWICE NOW AND THE KEEP READJUSTING THE LIGHTS TO THROW THE LIGHT OUT IN FRONT OF THE CAR LEAVING ME NOT ABLE TO SEE THE ROAD IN FRONT OF THE CAR. FORD HAS ALSO TOLD ME NOTHING IS WRONG WITH THE LIGHTING. *TR

12/30/2014
Components: ELECTRICAL SYSTEM,ENGINE
Incident Date: 12/29/2014
Crash: No
Fire: No
Vehicle Identification Number: 1FAHP2F86DG******
Summary

CAR SPONTANEOUSLY STOPPED RUNNING. THE TOUCH SCREEN DISPLAY WENT DARK, THE DASH BOARD LIGHTS TURNED OFF AND THE ENGINE STOPPED WHILE TRAVELING A CITY STREET AT 25 MPH. THE CAR COASTED TO A STOP AND IT TOOK ABOUT A MINUTE TO RESTART IT. *TR UPDATED 2/11/16*JS

11/18/2014
Components: STEERING
Incident Date: 09/21/2014
Crash: No
Fire: No
Vehicle Identification Number: 1FAHP2F86DG******
Summary

WHILE DRIVING THE CAR AROUND A CURVE THE STEERING WHEEL LOCKED UP. THE "SERVICE POWER STEERING" MESSAGE CAME UP. AS WELL AS THE " STEERING ASSIST DEFAULT". WHEN THIS HAPPENED I WAS TRAVELING AT APPROXIMATELY 45 MPH. I COULDN'T MOVE THE STEERING WHEEL AT ALL. I SLID OFF THE SIDE OF THE ROAD INTO THE DITCH. IT WAS LIKE THE WHEEL HAD COMPLETELY LOCKED UP. JUST SO HAPPEN THERE WERE NO CARS CLOSE BEHIND ON I WOULD HAVE BEEN HIT. *TR

11/18/2014
Components: STEERING,ELECTRICAL SYSTEM
Incident Date: 10/11/2014
Crash: No
Fire: No
Vehicle Identification Number: 1FAHP2F86DG******
Summary

WHILE DRIVING DOWN THE STREET THE STEERING WHEEL ON THE CAR LOCKED UP AND WOULDN'T TURN. THE CAR GAVE A "SERVICE POWER STEERING" AND " STEERING ASSIST DEFAULT" AT THE TIME OF THE WHEEL LOCKING UP. THIS IS VERY DANGEROUS BECAUSE THE CAR JUST STOPS WHERE YOU ARE. IT WON'T TAKE GAS OR ANYTHING. THIS IS THE SECOND TIME THAT IT HAS HAPPENED IN THIS CAR. I TOOK THE CAR TO A FORD DEALER AND WAS TOLD THAT THE PROBLEM WAS A WEAK BATTERY. I DO NOT THINK THIS IS THE PROBLEM. I HAVE NOTICED OTHER FORD VEHICLES OF THE SAME YEAR WITH THIS PROBLEM. I THINK THIS IS A MAJOR PROBLEM AND NEEDS TO BE CORRECTED BEFORE SOMEONE IS HURT OR KILLED BY THIS PROBLEM. *TR

10/08/2014
Components: ELECTRICAL SYSTEM
Incident Date: 10/02/2014
Crash: No
Fire: No
Vehicle Identification Number: 1FAHP2KT4DG******
Summary

RODENT CHEWED THROUGH WIRING HARNESS FOR O2 SENSOR. SAME THING HAPPENED TO ANOTHER FORD TAURUS 2013 AT MY WORK. FORD DEALER THAT MADE THE REPAIRS SAID THAT THEY ARE SEEING A SPATE OF THIS EXACT PROBLEM. *TR

09/19/2014
Components: ELECTRICAL SYSTEM
Incident Date: 09/02/2013
Crash: No
Fire: No
Vehicle Identification Number: 1FAHP2F8XDG******
Summary

TL* THE CONTACT OWNS A 2013 FORD TAURUS. WHILE DRIVING 70 MPH, THE SERVICE WRENCH WARNING INDICATOR ILLUMINATED AND THE VEHICLE FAILED TO ACCELERATE OR DECELERATE. THE CONTACT MENTIONED THAT THE VEHICLE HESITATED AS IF IT WOULD STALL. THE FAILURES OCCURRED ON NUMEROUS OCCASIONS. THE DEALER STATED THAT THE ELECTRONIC THROTTLE BODY NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE FAILURE MILEAGE WAS 29,000.

08/24/2014
Components: SUSPENSION,WHEELS
Incident Date: 07/15/2013
Crash: No
Fire: No
Vehicle Identification Number: 1FAHP2F84DG******
Summary

PURCHASED 2013 FORD TAURUS LIMITED NEW FROM DEALER. A MONTH AFTER PURCHASE, NOTICED TERRIBLE VIBRATION IN VEHICLE AT HIGHWAY SPEEDS. DEALERSHIP TRIED TO BLAME IT ON BAD TIRES, WHICH THEY REPLACED. DIDN'T SOLVE THE PROBLEM. SPOKE TO FORD CUTS SERVICE WITH NO RESOLUTION. DROVE 2 OTHER USED TAURUS' WITH SIMILAR RESULTS. *TR

06/05/2014
Components: EXTERIOR LIGHTING
Incident Date: 08/28/2013
Crash: No
Fire: No
Vehicle Identification Number: 1FAHP2E87DG******
Summary

HEADLIGHT SYSTEM IS POOR ON LOW BEAM. THERE IS A HORIZONTAL LINE MAKING DEFINITE DIVISION IN VISIBILITY THAT EXTENDS ACROSS THE COMPLETE HORIZONTAL LINE OF VISION. GOING TO HIGH BEAMS STOPS ELIMINATES IT. I NEARLY HAD AN ACCIDENT AS I CANNOT SEE WELL ON LOW BEAMS. THE SAME THING IS REPORTED BY MANY OWNERS OF THIS VEHICLE. I STOPPED AT THE DEALER, WE LOOKED AT IT, TRIED THE LIGHTS AND ALSO TRIED TO ADJUST THEM BUT THE LOW BEAMS JUST DO NOT HAVE A LIGHT PATTERN THAT ALLOWS THE DRIVER TO SEE AT A SAFE DISTANCE IN FRONT OF THE CAR AT NIGHT. THIS LOW BEAM HEADLIGHT SYSTEM JUST PLAIN STINKS FOR A CAR THAT HAD A MSRP OF $35K. *TR

04/09/2014
Components: SERVICE BRAKES
Incident Date: 03/24/2014
Crash: No
Fire: No
Summary

THE REAR DRIVER SIDE BRAKES HAVE BEEN ACTING UP AND WILL MAKE A LOUD CLUNK WHEN YOU GO TO STOP, THE TIRE AND BRAKES SMELL HOT, TOOK IT TO A MECHANIC ON SUNDAY SAID A CALIBER WAS RUSTED AND IT SHOULD BE UNDER WARRANTY CALLED DEALERSHIP TOOK IT IN TO LIBERTY FORD IN BRUNSWICK OHIO. THEY SAID IT WAS THE BRAKE PAD AND ROTOR DUE TO THE WEATHER WE HAVE IN OHIO THAT IT WAS RUSTED AND WOULD NEED TO BE REPLACED AT 360. 00 FOR THE 2 PARTS PLUS LABOR, REALLY A 2013 YEAR CAR WITH UNDER 25,000 MILES ON IT. *TR

04/05/2014
Components: SUSPENSION,WHEELS
Incident Date: 10/01/2013
Crash: Yes
Fire: No
Summary

WHILE DRIVING, THE WHEEL FELL OFF THE VEHICLE AND THE VEHICLE SWERVED. THIS OCCURRED AT A LOW SPEED (10MPH) UPON MORE CLOSELY INSPECTING THE VEHICLE, IT APPEARS THAT THE AXLE WAS BROKEN OFF OF THE VEHICLE. I HAVE A PHOTO OF THE BROKEN PIECE OF THE VEHICLE, AS WELL AS PHOTOS OF THE BROKEN SITUATION OF THE VEHICLE. THIS CAR WAS RENTED THROUGH BUDGET RENTAL CAR AGENCY, AND I DO NOT KNOW IF RESPONSIBILITY ALSO LIES WITH THE RENTAL CAR COMPANY AS WELL. *TR

03/14/2014
Components: ENGINE
Incident Date: 11/25/2013
Crash: No
Fire: Yes
Vehicle Identification Number: 1FAHP2F83DG******
Summary

I DROVE MY 2013 FORD TAURUS APPROXIMATELY 4 MILES TO MY HOME. AFTER CUTTING THE CAR OFF I NOTICED SMOKE BILLOWING FROM UNDER THE HOOD. I RESTARTED THE CAR TO BACK OUT FROM UNDER MY CARPORT. I CUT THE CAR OFF AND WITHIN SECONDS THE CAR WAS ENGULFED IN FLAMES CAUSING A TOTAL LOSS. THERE WERE NO WARNING SIGNS OR SIGNALS. IT WAS VERY QUICK. MY INSURANCE COMPANY SETTLED THE CLAIM AND IS SUBROGATING WITH FORD. FORD HAS SHOWN NO INTEREST ABOUT SEEING THE CAR, FINDING OUT WHAT HAPPENED OR DETERMINING THE POSSIBLE CAUSE OF THE FIRE. THIS IS VERY DISAPPOINTING AS THIS COULD HAVE BEEN VERY DANGEROUS IF IT HAD HAPPENED WHILE DRIVING, NOT TO MENTIONED IF IT HAD CAUGHT MY HOUSE ON FIRE. I AM VERY DISAPPOINTED WITH FORD AND CHOSE NOT TO PURCHASE ANOTHER FORD, NOR WILL I RECOMMEND ONE. BY THE WAY THE CAR WAS STILL UNDER WARRANTY AND HAD BEEN SERVICED AT THE FORD DEALERSHIP INCLUDING RECALLS. *TR

03/14/2014
Components: SUSPENSION,EXTERIOR LIGHTING,SERVICE BRAKES
Incident Date: 11/13/2013
Crash: No
Fire: No
Vehicle Identification Number: 1FAHP2H80DG******
Summary

WHILE BRINGING MY WIFE HOME FROM WORK,DOWN A CITY STREET, SHE YELLED OUT TO ME TO WATCH OUT...DEER! AUTOMATICALLY, I LOOKED TO THE RIGHT IN PEOPLE YARDS AND WOODED ARE,THEN LEFT, ONLY TO FIND THEM JUST SLIGHT TO MY RIGHT FORM THE CENTER OF OUR CAR. AT THIS POINT I KNEW THE BRAKES WERE IN GREAT SHAPE. HOWEVER THESE HALOGEN PROJECTION HEADLIGHTS HAVE A DECENT PATTERN, BUT ARE LIKE HAVING TWO CANDLES. WHY IS IT MY 2006 MERCURY MONTEGO HAD FACTORY HID HEADLIGHTS AND NOW 7 YEARS LATER THEY WENT BACKWARDS, AS OTHER CARS ARE NOW USING LED HEADLIGHTS? THIS WAS NOT THE ONLY TIME. THE NEXT TIME MY WIFE NOTICED A PERSON WALKING IN THE ROAD,WHY WHO KNOWS? EXCEPT I AM NOT HAPPY WITH WHAT I THINK IS POLITICS FORD IS DOING. THESE LIGHTING SYSTEM IS SO BAD IF I HAD THE HIGH BEAMS ON WHILE DRIVING WITH ON COMING TRAFFIC NOBODY BLINKS AT ME. (I KNOW THIS SHOULD NOT BE DONE FOR SAFETY REASONS, BUT I HAD TO PROVE TO MYSELF THAT IT'S NOT JUST ME DUE TO THE CHANGE OVER FROM HID TO HALOGEN LIGHTING. PS) TODAY MARCH 14 2014, I WROTE THRU THE WEBSITE PLANET FEEDBACK TO THE CEO OF FORD OVER THIS ISSUE. I ALREADY MENTIONED THIS ON SURVEYS FORD GAVE ME WHEN I PURCHASED THE AUTO, AND MENTIONED IT TO THE DEALERSHIP. *TR

02/11/2014
Components: ELECTRICAL SYSTEM
Incident Date: 01/09/2014
Crash: No
Fire: Yes
Vehicle Identification Number: 1FAHP2E80DG******
Summary

ON JAN. 9 2014 APPROX. 5:10 A.M. I REMOTELY STARTED MY CAR AND AFTER 5 MINUTES I CAME OUTSIDE AND NOTICED A 3INCH FLAME ABOVE THE LICENSE PLATE ON TOP OF THE BUMPER BELOW THE DECK LID. I THOUGHT MAYBE SOMETHING WAS BURNING ON THE CAR AND WENT TO SWAT IT AND WAS BURNED ON HAND WITH MELTING PLASTIC BUMPER. TRIED TO PUT IT OUT WITH SNOW...THE BUMPER WAS BURNT ALL THE WAY ACROSS THE DECK LID AND TAIL LIGHTS BEFORE IT WAS PUT OUT WITH WATER. IT LOOKED AS IF IT WAS BURNING FROM THE INSIDE. AS OF TODAYS DATE FORD STILL DOES NOT KNOW WHY IT CAUGHT FIRE. *TR

02/11/2014
Components: ELECTRICAL SYSTEM,EXTERIOR LIGHTING
Incident Date: 02/04/2014
Crash: No
Fire: Yes
Summary

HAD ISSUES WITH LIGHTS NOT WORKING. TOOK IT TO GET IT FIXED. THEY "FIXED" IT. HAPPENED AGAIN A FEW DAYS LATER. WENT BACK IN TO GET FIXED. LATER WE WERE NOTIFIED THAT THE BACK TRUNK CAUGHT ON FIRE. BUMPER WAS MELTED AND THERE WAS DAMAGE TO THE TRUNK LID. ITEMS INSIDE WERE FINE. IF IT WAS BEING DRIVEN, I'M SURE THE DRIVER WOULD BE DEAD. THE FIRE WAS SO CLOSE TO THE GAS TANK. *TR

11/01/2013
Components: FUEL/PROPULSION SYSTEM
Incident Date: 07/01/2013
Crash: No
Fire: No
Vehicle Identification Number: 1FAHP2F80DG******
Summary

TL* THE CONTACT OWNS A 2013 FORD TAURUS THE CONTACT STATED THAT NHTSA CAMPAIGN NUMBER 13V227000 (FUEL SYSTEM, GASOLINE) HAD EXCEEDED A REASONABLE TIME FOR REPAIR. THE DEALER STATED THEY DON'T HAVE THE PART AND THEY DON'T KNOW WHEN THE PART WILL BE AVAILABLE. THE FAILURE AND CURRENT MILEAGE WAS 4,200.

10/01/2013
Components: VEHICLE SPEED CONTROL,EQUIPMENT
Incident Date: 07/15/2013
Crash: No
Fire: No
Vehicle Identification Number: 1FA8P2F85DG******
Summary

TL* THE CONTACT OWNS A 2013 FORD TAURUS. THE CONTACT STATED THAT WHILE DRIVING AT VARIOUS, THE VEHICLE ACCELERATED WITHOUT MANUAL FORCE, THE FAILURE WAS RECURRING. THE VEHICLE WAS TAKEN TO THE DEALER FOR DIAGNOSIS BUT THEY WERE UNABLE TO DUPLICATE THE PROBLEM. THE MANUFACTURER WAS NOTIFIED. THE APPROXIMATE FAILURE MILEAGE WAS 4,000...UPDATED 12-24-13 *BF THE CONSUMER STATED THE RADIO AND NAVIGATIONS SYSTEM WAS NOT WORKING.

09/13/2013
Components: STRUCTURE
Incident Date: 09/09/2013
Crash: No
Fire: No
Summary

MY WIFE WAS STANDING OUTSIDE THE CAR HOLDING THE PASSENGER DOOR OPEN AND AS DOORS WILL DO, IT CLOSED SLOWLY ON IT'S OWN WEIGHT AND DUE TO THE DOOR SPRING CLOSING MECHANISM. SHE ACCIDENTALLY HAD HER THUMB IN THE DOOR WHERE IT WOULD CATCH, SO WHEN THE DOOR CLOSED SLOWLY, IT CAUGHT HER THUMB. WHAT SHE DID NOT EXPECT IS THAT THE DOOR IS SO SHARP ALONG THE METAL PIECE NEAR THE WINDOW THAT IT COMPLETELY AMPUTATED HER THUMB AND IT WAS LEFT HANGING IN THE DOOR. KEEP IN MIND THAT SHE WAS NOT EVEN CLOSING THE DOOR, SINCE SHE INTENDED TO GET BACK INTO THE CAR, SO THE RATE OF CLOSURE WAS EXTREMELY SLOW. I WATCHED THIS HAPPEN AND WAS AMAZED THAT HER THUMB WAS EVEN CUT, MUCH LESS COMPLETELY AMPUTATED. THIS DOOR PIECE IS WAY TOO SHARP ON THIS AUTOMOBILE AND COMPARED TO OTHER CARS, HAS VERY LITTLE TO KEEP IT FROM CAUSING SERIOUS INJURY. *TR

09/05/2013
Components: ELECTRICAL SYSTEM,VEHICLE SPEED CONTROL
Incident Date: 10/17/2012
Crash: No
Fire: No
Vehicle Identification Number: 1FAHP2E89DG******
Summary

WHILE DRIVING THE VEHICLE AT HIGHWAY SPEEDS, IT WAS NOTED THAT WHEN I SET THE CRUISE CONTROL AT 70 MPH, THE STATED SPEED LIMIT, THE DIGITAL NUMERICAL READOUT READ EXACTLY 70 MPH. THE SPEEDOMETER ALTHOUGH READS CONSISTENTLY 3-4 MPH ABOVE THE CRUISE CONTROL SETTING. THIS HAS OCCURRED SINCE I TOOK DELIVERY OF THE VEHICLE AS BRAND NEW FROM THE DEALER AND OCCURS REGARDLESS OF SPEED SETTING, I.E.: SAME ISSUE IF CRUISE IS SET AT 45 MPH, 55 MPH, 65 MPH, ETC. AFTER BECOMING CONCERNED THAT THE VEHICLE MAY IN FACT BE TRAVELING FASTER THAN THE DIGITAL CRUISE CONTROL SETTING WAS STATING, I TOOK THE VEHICLE BACK TO DEALER. THEY WERE UNABLE FIX THE ISSUE WITH EXACT EXPLANATION ON MY REPAIR ORDER READING: "CLIENT STATES WHEN CRUISE SET THE SPEEDOMETER ALWAYS 3-4 MILES HIGHER. NWP CONTACT FORD ADVISED TO DRIVE 2013 AND 2014 MODELS TO VERIFY CONCERN. BOTH MODELS SAME SYMPTOM. ALL OK AT THIS TIME."

08/28/2013
Components: VISIBILITY,UNKNOWN OR OTHER
Incident Date: 08/05/2013
Crash: No
Fire: No
Vehicle Identification Number: 1FAHP2F8XDG******
Summary

SUNROOF VIBRATION WITH SUNROOF OPEN ALL THE WAY WITH BACK WINDOWS CRACKED ABOUT AN INCH. VIBRATION IS SO BAD THAT YOU CAN NO SEE OUT OF THE REAR VIEW MIRROR. YOU CAN REACH UP AND TOUCH THE SUNROOF DEFLECTOR AND THE VIBRATION WILL STOP. I FEEL THAT IT IS A SAFETY ISSUE FOR NOT BEING ABLE TO SEE OUT OF THE REAR VIEW MIRROR WHEN THE VIBRATION IS HAPPENING. THE ONLY WAY TO STOP THE VIBRATION IS TO ROLL ALL OF THE WINDOWS DOWN. MY WIFE DRIVES THE CAR THE MOST AND WILL NOT LET THE WINDOWS ALL THE WAY DOWN WHEN SHE IS RIDING ON INTERSTATE. SHE LIKES THE SUNROOF OPEN AND CRACKS THE BACK WINDOWS TO ALLEVIATE THE PRESSURE BUT THE VIBRATION WILL NOT GO AWAY. VERY UNHAPPY WITH A BRAND NEW CAR THAT HAS AN ISSUE LIKE THIS! *TT

08/22/2013
Components: FUEL/PROPULSION SYSTEM
Incident Date: 07/02/2013
Crash: No
Fire: No
Vehicle Identification Number: 1FAHP2F99DG******
Summary

TL* THE CONTACT OWNS A 2013 FORD TAURUS. THE CONTACT STATED THAT THE VEHICLE WAS INCLUDED IN NHTSA CAMPAIGN ID NUMBER 13V227000 (FUEL SYSTEM, GASOLINE). THE VEHICLE WAS TAKEN TO AN AUTHORIZED DEALER AND THE PART WAS UNAVAILABLE. THE MANUFACTURER WAS NOTIFIED AND THEY WERE UNABLE TO PROVIDE AN EXPECTED DATE FOR THE REMEDY PART TO BECOME AVAILABLE. THE CONTACT HAD NOT EXPERIENCED ANY FAILURES.

08/22/2013
Components: FUEL SYSTEM, GASOLINE,POWER TRAIN,SEAT BELTS
Incident Date: 08/17/2013
Crash: No
Fire: No
Vehicle Identification Number: 1FAHP2L8XDG******
Summary

ON SATURDAY, AUG 17TH, OUR 2013 FORD TAURUS POLICE INTERCEPTOR (SEDAN) VIN:[XXX] WAS STOPPED AT A PLACE OF BUSINESS AND TURNED OFF. INITIALLY, THE VEHICLE WOULD NOT RESTART. AFTER A FEW MINUTES THE VEHICLE STARTED BUT WOULD NOT MOVE. THE VEHICLE WAS REMOVED FROM THE PREMISES BY A WRECKER AND TAKEN TO GRIFFIN FORD CO IN THOMASVILLE, GA. THIS DATE, AUG. 22, 2013, I SPOKE WITH A SERVICEMAN AT GRIFFIN FORD AND WAS TOLD THAT THE FRONT WHEEL AXLE HAD BROKEN AND THAT THE REPAIR PART WOULD BE BACK-ORDERED (PLACED ON AN EMERGENCY NEED BASIS), BUT NO REPAIR TIME FRAME COULD BE GIVEN DUE TO THE FACT THAT THERE WERE NO REPLACEMENT PARTS IN THE COUNTRY. WE HAVE HAD PREVIOUS PROBLEMS WITH BOTH OF OUR (ABOVE VIN # AND VIN:[XXX]) 2013 FORD TAURUS POLICE VEHICLES WITH THE PROBLEMS PREVIOUS TO THIS BEING EXCESSIVE GAS FUMES WITHIN BOTH VEHICLES (FUEL PUMP WAS REPLACED BEFORE RECALL WAS ISSUED ON BOTH CARS BUT AFTER RECEIVING RECALL, FUEL PUMPS WERE AGAIN REPLACED), CHECK ENGINE LIGHT WAS ON (EVAPORATIVE EMISSIONS SOLENOID WAS REPLACED, AIR BAG LIGHT WAS ON, SEAT BELT SENSOR WAS BAD AND THE BUCKLE/SENSOR WAS REPLACED. ALL OF THESE ISSUES HAVE OCCURRED THIS YEAR. AS YOU ARE AWARE, ALL REPAIRS TAKE TIME AND WE ARE ESPECIALLY CONCERNED ABOUT THE TIME FRAME TO RECEIVE AND REPAIR THE WHEEL AXLE. HAVE THERE BEEN OTHER REPORTS OF THIS TYPE OF PROBLEM? LOOKING FORWARD TO A RESPONSE FROM YOUR AGENCY. [XXX] INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6). *TR

07/24/2013
Components: FUEL/PROPULSION SYSTEM
Incident Date: 07/24/2013
Crash: No
Fire: No
Vehicle Identification Number: 1FAHP2E85DG******
Summary

TL* THE CONTACT OWNS A 2013 FORD TAURUS. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 13V227000 (FUEL SYSTEM) AND STATED THAT THE DEALER INFORMED HIM THAT THE PARTS WERE NOT AVAILABLE FOR THE REPAIR. THE MANUFACTURER WAS NOT NOTIFIED. THE CONTACT HAD NOT EXPERIENCED A FAILURE.

07/23/2013
Components: FUEL/PROPULSION SYSTEM
Incident Date: 07/23/2013
Crash: No
Fire: No
Vehicle Identification Number: 1FAHP2F84DG******
Summary

TL* THE CONTACT OWNS A 2013 FORD TAURUS. THE CONTACT STATED THAT HE ATTEMPTED TO HAVE THE VEHICLE REPAIRED UNDER NHTSA CAMPAIGN NUMBER: 13V227000 (FUEL SYSTEM, GASOLINE) BUT WAS INFORMED THAT THE PARTS WERE NOT AVAILABLE. THE CONTACT FELT THAT SINCE THE FAILURE WAS REPORTED IN MAY 2013, THERE SHOULD HAVE BEEN A REMEDY AVAILABLE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. THE CURRENT MILEAGE WAS 4,000.

07/23/2013
Components: FUEL/PROPULSION SYSTEM
Incident Date: 07/22/2013
Crash: No
Fire: No
Vehicle Identification Number: 1FAHP2E82DG******
Summary

TL* THE CONTACT OWNS A 2013 FORD TAURUS. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 13V227000 (FUEL SYSTEM, GASOLINE) AND THE VEHICLE WAS TAKEN THE DEALER FOR RECALL SERVICE HOWEVER, THE CONTACT WAS DENIED THE RECALL REPAIR. THE DEALER STATED THAT THEY WOULD ONLY REPAIR VEHICLES THAT THEY HAD SOLD. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOT CONTACTED. THE CURRENT MILEAGE WAS 11,200. THE CONTACT HAD NOT EXPERIENCED A FAILURE.

05/30/2013
Components: SUSPENSION
Incident Date: 09/01/2012
Crash: No
Fire: No
Vehicle Identification Number: 1FAHP2E84DG******
Summary

MY 2013 FORD TAURUS SEL HAS TERRIBLE VIBRATION AT ALL SPEEDS AND DOES IT EVERYDAY FORD HAD THE ENGINEER COME OUT 8 TO 10 TIMES THEY EVEN KEEPER MY 2013 TAURUS SEL FOR 3 WEEKS AND CALLED US AND TOLD US THEY WERE GOING TO BUY IT BACK BECAUSE THEY HAVE TRIED SIX SETS OF TIRES AND WHEELS AND THEY DON'T KNOW WHAT'S WRONG WITH IT WELL THEY KEEP IT ANOTHER WEEK AND ME AND MY WIFE TO OUT TO FIND OUT WHAT'S GOING ON THEY HAND US THE KEYS AND SAY THAT FORD IS NOT TAKING IT BACK AND THEY CAN'T FIGURE OUT WHAT'S WRONG WITH IT. THE CRAZY THING ABOUT IT THE ENGINEER WENT TO THREE OTHER DEALER SHIPS AND COULD NOT FIND ANOTHER 2013 TAURUS SEL THAT ROAD SMOOTH HE WENT TO OXMOOR FORD AND GOT ANOTHER 2013 TAURUS JUST LIKE OURS AND WAS BRINGING IT TO THE DEALER WHERE MINE WAS TO COMPARE THEM AND WHEN HE GOT TO OUR DEALER THIS IS WHAT HE SAID TO THESE ARE HIS EXACT WORDS ( IT FELT LIKE THE WHEELS WERE GOING TO FLY OFF ON THE WAY UP TO OUR DEALERSHIP HE SAID HE THOUGHT HE WAS GOING TO HAVE TO HAVE IT TOWED TO THE DEALER BECAUSE THE VIBRATION WAS SO BAD AND WAS A BRAND NEW ONE FROM ANOTHER DEALER AND THIS IS THE EXACT WORDS OUT OF FORDS ENGINEER AND HE TOLD US FORD HAS TO BUY IT BACK BECAUSE THEY ARE SO BAD HE EVEN PUT IN HIS REPORT FOR FORD TO BUY IT BACK AND FORD SCREWED US. FORD HAS A MAYOR PROBLEM WITH THE 2013 FORD TAURUS SEL VIBRATION AND NEEDS TO BE HELD ACCOUNTABLE. PLEASE HELP AN INVESTIGATION NEEDS TO BE DONE ITS VERY BAD THANKS. *TR

11/25/2012
Components: VISIBILITY/WIPER
Incident Date: 10/10/2012
Crash: No
Fire: No
Vehicle Identification Number: 1FAHP2E80DG******
Summary

MY WIFE AND I WERE TRAVELING ON US 35 NORTH OUT OF DALLAS, WHEN WE HEARD A LOUD BANG AS IF SOMETHING HIT THE WINDSHIELD. WE BOTH LOOKED UP, BUT THERE WAS NO MARK ON THE WINDSHIELD. LOOKED IN THE REAR VIEW MIRROR AND SAW THAT THE REAR WINDOW WAS SHATTERED. STOPPED AT A FORD DEALER IN DALLAS AND HE SAID IT HAD TO BE HIT BY A ROCK OR BULLET, BUT COULD NOT FIND EITHER. CONTACTED MY INSURANCE, WHO CONTACTED SAFELITE TO REPLACE THE WINDOW, BUT THEY DID NOT HAVE A REPLACEMENT IN DALLAS, WHICH I UNDERSTAND IS ONE OF THEIR DISTRIBUTION CENTERS, DEALER SECURED WINDOW WITH CRASH WRAP FOR ME AND I DROVE ON TO ALBUQ, WHERE SAFELITE REPLACED MY WINDOW. THEY ALSO COULD NOT FIND WHERE IT HAD BEEN HIT BY A ROCK OR BULLET. DROVE BACK TO HOUSTON AND CONTACTED THE SELLING DEALER, AND ALSO FORD'S CUSTOMER RELATIONSHIP CENTER. AS OF THIS DATE, 11/24/2012, THEY EITHER DON'T HAVE AN ANSWER OR HAVEN'T RETURNED MY CALLS. ON THE 2ND CALL TO FORD, THE GENTLEMAN DID TELL ME THE REGIONAL REPRESENTATIVE OF FORD SAID IT WAS NOT COVERED, BUT NO ONE HAS BOTHERED TO CONTACT ME. *TR

11/23/2012
Components: ELECTRICAL SYSTEM
Incident Date: 09/21/2012
Crash: No
Fire: No
Vehicle Identification Number: 1FAHP2E86DG******
Summary

ON SEPTEMBER 14, 2012 WE PURCHASED THE ABOVE DESCRIBED VEHICLE FROM LUMBERTON FORD LINCOLN, LUMBERTON, NC 28360. AMONG SEVERAL THINGS WRONG WE DISCOVERED THE REVERSE SENSOR SYSTEM IS INADEQUATE. THE ALARM IS NOT AUDIBLE IN THE CABIN OF THE VEHICLE IS THERE IS NORMAL CONVERSATION/RADIO NOISE. ALSO, THE ALARM DOES NOT ACTIVATE BEYOND 2 1/2 TO 3 FEET FROM THE REAR BUMPER. THE DEALER SAID THIS CANNOT BE CORRECTED. THIS IS A DEFINITE SAFETY ISSUE. IF THE OWNER/DRIVER IS EXPECTING THIS ALARM SYSTEM TO WARN THEM OF IMPENDING IMPACT, THEY WILL BE LIABLE. WE REQUESTED A REFUND/REPLACEMENT AND WERE DENIED. *TR

10/29/2012
Components: STEERING
Incident Date: 10/10/2012
Crash: No
Fire: No
Vehicle Identification Number: 1FAHP2D84DG******
Summary

ENTERING STREET FROM PARKING AREA, POWER STEERING ASSIST FAILED. WARNING ON DASH STATED ELECTRONIC STEERING FAILED. WITH DIFFICULTY, STEERED CAR TO SIDE OF ROAD. TURNED CAR OFF. WHEN CAR RESTARTED, FAILURE SELF CORRECTED. APPEARS TO BE FAILURE OF COMPUTER CONTROL OF ELECTRONIC STEERING ASSIST. *TR

9 Recalls

for 2013 FORD TAURUS
31/05/2013
CAMPAIGN NUMBER: 13V227000
FUEL SYSTEM, GASOLINE
A fuel leak in the presence of an ignition source may result in a fire.
Campaign Number: 13V227000
Manufacture: Ford Motor Company
Components: FUEL SYSTEM, GASOLINE
Summary

Ford is recalling certain model year 2013 Explorer, Taurus, Flex, Fusion, Police Interceptor Sedan and Police Interceptor Utility vehicles; and certain model year 2013 Lincoln MKS, MKT, and MKZ vehicles. In the affected vehicles, the fuel delivery module may develop a crack, allowing fuel to leak.

Notes

Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.

26/06/2013
CAMPAIGN NUMBER: 13V270000
LATCHES/LOCKS/LINKAGES
If the child lock is deactivated, the door could be unlocked and opened from the inside which could lead to personal injury to an unrestrained child.
Campaign Number: 13V270000
Manufacture: Ford Motor Company
Components: LATCHES/LOCKS/LINKAGES
Summary

Ford Motor Company (Ford) is recalling certain model year 2013 Ford Explorer, Taurus, and Lincoln MKS vehicles manufactured November 29, 2012, through December 12, 2012. In the affected vehicles, with sufficient door openings and closings, the child safety locks may change from an activated position to a deactivated position without notice.

Notes

Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.

29/05/2014
CAMPAIGN NUMBER: 14V285000
EXTERIOR LIGHTING
This corrosion may result in a short circuit, increasing the risk of a fire.
Campaign Number: 14V285000
Manufacture: Ford Motor Company
Components: EXTERIOR LIGHTING
Summary

Ford Motor Company (Ford) is recalling certain model year 2010-2014 Taurus vehicles manufactured November 24, 2008, through February 28, 2014, originally sold in, or currently registered in, Connecticut, Delaware, Illinois, Indiana, Iowa, Maine, Maryland, Massachusetts, Michigan, Minnesota, Missouri, New Hampshire, New Jersey, New York, Ohio, Pennsylvania, Rhode Island, Vermont, West Virginia, Wisconsin and the District of Columbia. When used in areas that use road salt, the license plate lamp assembly may experience an electro-chemical reaction and corrosion as a result of water intrusion.

Notes

Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.

02/07/2014
CAMPAIGN NUMBER: 14V393000
POWER TRAIN:AXLE ASSEMBLY:AXLE SHAFT
If the halfshaft and linkshaft become disengaged while driving, power will no longer be transmitted to the wheels, increasing the risk of a vehicle crash. Additionally, if the parking brake is not applied before exiting the vehicle, the vehicle may roll away despite the transmission being placed in 'Park', increasing the risk of injury to exiting occupants and bystanders.
Campaign Number: 14V393000
Manufacture: Ford Motor Company
Components: POWER TRAIN:AXLE ASSEMBLY:AXLE SHAFT
Summary

Ford Motor Company (Ford) is recalling certain model year 2012-2014 Ford Edge and Lincoln MKX vehicles manufactured September 2, 2010, to November 30, 2013; 2013-2014 Ford Taurus and Lincoln MKS vehicles manufactured August 25, 2011, to November 30, 2013; and 2013-2014 Ford Flex and Lincoln MKT vehicles manufactured September 12, 2011, to November 30, 2013. In the affected vehicles, the halfshaft retention circlip may not have been properly installed, and as a result, the halfshaft may move outward and disengage from the linkshaft while driving and without prior warning.

Notes

Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.

28/01/2015
CAMPAIGN NUMBER: 15V040000
STRUCTURE:BODY:DOOR
If the interior door handle return spring is unseated, the door may unlatch in the event of a side impact crash, increasing the risk of personal injury.
Campaign Number: 15V040000
Manufacture: Ford Motor Company
Components: STRUCTURE:BODY:DOOR
Summary

Ford Motor Company (Ford) is recalling certain model year 2010-2013 Ford Taurus vehicles manufactured December 1, 2009, to July 31, 2010, and 2011-2013 Lincoln MKS vehicles manufactured June 1, 2011, to October 31, 2011. In the affected vehicles, the interior door handle return spring may unseat, resulting in interior door handle that does not return to the fully stowed position after actuation.

Notes

Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.

02/06/2015
CAMPAIGN NUMBER: 15V340000
STEERING:ELECTRIC POWER ASSIST SYSTEM
If the vehicle experiences a loss of power steering assist, extra steering effort will be required at lower speeds, increasing the risk of a vehicle crash.
Campaign Number: 15V340000
Manufacture: Ford Motor Company
Components: STEERING:ELECTRIC POWER ASSIST SYSTEM
Summary

Ford Motor Company (Ford) is recalling certain model year 2011-2012 Ford Fusion vehicles without a 3.5L engine and Lincoln MKZ hybrid electric vehicles, 2011 Mercury Milan vehicles, 2011-2012 Ford Taurus, Ford Flex, Lincoln MKS, and Lincoln MKT vehicles equipped with a 3.5L GTDI engine and 2013 Ford Taurus, Ford Flex, Lincoln MKS, and Lincoln MKT vehicles equipped with any available engine. The affected vehicles have electric power steering assist systems that may shut down as a result of a steering motor sensor fault.

Notes

Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.

02/12/2015
CAMPAIGN NUMBER: 15V812000
FUEL SYSTEM, GASOLINE
A fuel leak in the presence of an ignition source may result in a fire.
Campaign Number: 15V812000
Manufacture: Ford Motor Company
Components: FUEL SYSTEM, GASOLINE
Summary

Ford Motor Company (Ford) is recalling certain model year 2013 Explorer, Explorer Police Utility, Taurus, Taurus Police Interceptor, Flex, Lincoln MKS, and Lincoln MKT vehicles. In the affected vehicles, the fuel delivery module may crack, allowing fuel to leak.

Notes

Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.

25/08/2016
CAMPAIGN NUMBER: 16V621000
FUEL SYSTEM, GASOLINE:DELIVERY:FUEL PUMP
A loss of power to the fuel pump will cause the engine to stall or prevent the vehicle from starting, increasing the risk of a crash.
Campaign Number: 16V621000
Manufacture: Ford Motor Company
Components: FUEL SYSTEM, GASOLINE:DELIVERY:FUEL PUMP
Summary

Ford Motor Company (Ford) is recalling certain model year 2013-2015 Ford Taurus, Ford Flex, Lincoln MKS and Lincoln MKT vehicles equipped with 3.5L GTDI Ecoboost engines and 2013-2015 Ford Taurus Police Interceptor vehicles. A component within the fuel pump electric module (PEM) may overheat causing a loss of electrical power to the fuel pump.

Notes

Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.

10/02/2020
CAMPAIGN NUMBER: 20V072000
SUSPENSION:REAR
A fractured rear toe link will cause a sudden change in vehicle handling and increase the risk of a crash.
Campaign Number: 20V072000
Manufacture: Ford Motor Company
Components: SUSPENSION:REAR
Summary

Ford Motor Company (Ford) is recalling certain 2013-2018 Lincoln MKT and Ford Flex and Taurus vehicles with the Police Interceptor or SHO Performance Pack. The rear suspension toe links may fracture due to stress on the rear suspension.

Notes

Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.

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