EN

2013 Honda Pilot SUV 4WD

6
Recalls
231
Complaints
Overall rating

Safety Ratings.

NHTSA’s 5-Star Safety Ratings help consumers compare vehicle safety when searching for a car. More stars mean safer cars.

Frontal Crash
Side Crash
Rollover
Overall Front Star Rating

Combines Driver and Passenger star ratings into a single frontal rating. The frontal barrier test simulates a head-on collision between two similar vehicles, each moving at 35 mph.

Front Driver Side
Front Passenger Side
Overall Side Star Rating

Combines Side Barrier and Side Pole Star Ratings into a single side rating.

Driver
Passenger
Overall Side Pole Star Rating

Combines Side Barrier and Side Pole Star Ratings into a single side rating.

Rollover Star Rating

The Rollover Resistance test measures the risk of rollover in a single-vehicle, loss-of-control scenario.

Rollover Risk: 16.4%

Complaints
Recalls

231 Complaints

for 2013 HONDA PILOT
11/07/2021
Components: POWER TRAIN,VEHICLE SPEED CONTROL,ENGINE
Incident Date: 11/07/2021
Crash: No
Fire: No
Vehicle Identification Number: 5FNYF4H59DB******
Summary

Since purchasing new in 2013, experienced ongoing issues with VCM. Noticable vibration/shudder at all speeds except during heavy acceleration. Taken to dealer mant times. They are able to reproduce but state no fix available. It's how the car was made. In addition to vibration, engine makes a chirping noise when accelerating through vibration. I believe they are related although neither have been able to be fixed. No warning lights illuminate. I purchased this car for the 4wd as I live in snow/ice climate. However, excessive vibration/shudder makes driving in these conditions (any conditions) unsafe due to constant need to fluctuate acceleration/ deceleration to help minimize vibration/shudder to regain sense of control. If you maintain speed while vibrating on snow/ice you feel like you are losing control. This vibration HAS to have a long-term effect on engine/car integrity. It's strong enough that some day I imagine I'll come to a stop and at that very moment, every screw will have come loose/undone from years of vibrating and I'll be left sitting in the seat holding just the steering wheel with the car in parts all around me.

09/03/2021
Components: ENGINE
Incident Date: 01/04/2021
Crash: No
Fire: No
Vehicle Identification Number: 5FNYF3H5XDB******
Summary

The car is from 2013 doesn’t have a lot miles and the transmission already starting present rallying noises when backing up. I did take to a mechanic and stated that have residue but they not sure if is that or something else..

06/20/2021
Components: ENGINE
Incident Date: 06/11/2021
Crash: No
Fire: No
Vehicle Identification Number: 5FNYF4H59DB******
Summary

June 20, 2021 This is my third Honda Pilot. I owned a 2004, 2008 and now a 2013 Honda Pilot since September 23, 2019. And YES, both 2004 and 2008 vehicles had recalls, transmission and engine problems. Fast forward to today, my Pilot wasn't being driven on a daily basis due to COVID-19 Pandemic from March 23, 2020 to present (Teleworking from home). However, while driving my vehicle heading home on June 11, 2021, the VSA Indicator, Malfunction Indicator Lamp and the VTM-4 System Indicator lights lit up on the instruction panel. I took my vehicle to Pohanka Honda in Capitol Heights, Maryland on Saturday, June 12, 2021 but they told me that it would cost approximately $160.00 to run Diagnostic test for the lights and that they were booked for the day and to come back on Monday morning, June 14, 2021. Instead, on Monday afternoon, I took my vehicle to an independent mechanic who informed me that the oil is burning and spilling onto the engine and the engine light came on while they were test driving the car. The independent mechanic recommends that the engine and all six spark plugs be replaced. The independent mechanic also told me to researched the issues. And upon further investigation on the NHTSA website, I found that the issues are linked to the NHTSA Campaign Number: 13V382000 (ENGINE). However, my VIN number is not under Recall. Even though there are approximately 258 total complaints for the 2013 Honda Pilots and of those, 59 were engine complaints, I am shocked that Honda has not addressed this issue as of June 2021. That is just totally unacceptable and I am so over Hondas period. I will be contacting Honda of America for assistance with this repair. Thanks.

06/15/2021
Components: STRUCTURE
Incident Date: 06/13/2021
Crash: No
Fire: No
Vehicle Identification Number: 5FNYF4H92DB******
Summary

Paint peeling on my 2013 Honda Pilot - passenger side roof between moon roof and front windshield. Paint color is the white pearl. Seeing many reports of paint issues with this type of vehicle and paint color.

03/02/2021
Components: UNKNOWN OR OTHER
Incident Date: 01/23/2021
Crash: No
Fire: No
Vehicle Identification Number: 5FNYF4H51DB******
Summary

VEHICLE WAS STATIONARY AND WE WERE LOADING AN ITEM ON ROOF RACK. THE ITEM LIGHTLY TAPPED THE GLASS SUNROOF AND IT SPIDER CRACKED ALL THROUGHOUT. ON THE WAY HOME, THROUGH NORMAL CITY STREETS, AT SUB-HIGHWAY SPEED, GLASS STARTED RAINING DOWN ON THE FRONT TWO SEATS. THIS GLASS IS NOT TYPICAL WINDSHIELD SAFETY GLASS. SHARDS ARE SMALL AND SHARP AND WENT EVERYWHERE.

02/01/2021
Components: ENGINE
Incident Date: 01/28/2021
Crash: No
Fire: No
Vehicle Identification Number: 5FNYF3H99DB******
Summary

TL* THE CONTACT OWNS A 2013 HONDA PILOT. THE CONTACT STATED THAT UPON START OF HER VEHICLE, THE EMISSION, CHECK ENGINE AND VEHICLE STABILITY WARNING LIGHTS ILLUMINATED ON THE INSTRUMENT PANEL. THE CONTACT THEN TOOK THE VEHICLE TO AN INDEPENDENT MECHANIC WHO INFORMED HER THAT OIL HAD SPILLED ALL OVER THE ENGINE AND THAT THE ENGINE NEEDED TO BE REPLACED. THE CONTACT THEN TOWED THE VEHICLE TO GARY YEOMANS HONDA (752 N TOMOKA FARMS RD, DAYTONA BEACH, FL 32124) WHERE THEY CONFIRMED THAT THE PISTON RINGS HAD FAILED LEADING TO THE OIL LEAK. THE MECHANIC ALSO INFORMED HER THAT THE ENGINE NEEDED TO BE REPLACED. UPON INVESTIGATION, THE CONTACT LINKED THE FAILURE TO NHTSA CAMPAIGN NUMBER: 13V382000 (ENGINE) HOWEVER, THE VIN WAS NOT UNDER RECALL. THE MANUFACTURER HAD YET TO BE NOTIFIED OF THE FAILURE. THE VEHICLE HAD YET TO BE REPAIRED. THE FAILURE MILEAGE WAS APPROXIMATELY 80,000.

01/21/2021
Components: ENGINE
Incident Date: 12/27/2020
Crash: No
Fire: No
Vehicle Identification Number: 5FNYF4H55DB******
Summary

WHILE DRIVING VEHICLE OBD SHOWS CODE P0304. VEHICLE HAD POOR ACCELERATION WHILE MISFIRING. TOOK VEHICLE INTO HONDA DEALERSHIP AND THEY STATE A RE-RING OF FOUR CYLINDERS NEEDED. THIS IS CONSISTENT WITH THE "SOTO CLASS ACTION SETTLEMENT" IN THE "HONDA MISFIRE CASE" THAT RESULTED IN A SERVICE BULLETIN AND EXTENSION TO THE WARRANTY. DEALERSHIP STATES ALTHOUGH THIS VEHICLE MEETS THE MODEL AND YEAR CRITERIA FOR THIS PROBLEM, THE VIN SHOWS IT WAS BUILT IN A FACTORY THAT DOES NOT QUALIFY FOR THE REMEDY TO BE PAID FOR BY HONDA. DEALERSHIP AGREES IT IS THE SAME PROBLEM AND SAME MAINTENANCE ACTION REQUIRED AS THE OTHER VEHICLES THAT ARE COVERED BY THE CLASS ACTION LAW SUIT. HONDA AMERICA REFUSES TO REMEDY THE PROBLEM. THIS IS A SAFETY ISSUE THAT HONDA REFUSES TO TAKE CARE OF EVEN THOUGH IT IS WELL KNOWN FROM OTHER SAME MODEL/YEAR VEHICLES. PLEASE HELP!

12/23/2020
Components: STRUCTURE,UNKNOWN OR OTHER
Incident Date: 12/01/2020
Crash: No
Fire: No
Vehicle Identification Number: 5FNYF3H99DB******
Summary

I PURCHASED MY THIRD HONDA, A 2013 HONDA PILOT IN 2017 FROM MY LOCAL HONDA DEALERSHIP. IN 2019, I RECEIVED A RECALL NOTICE FROM AMERICAN HONDA STATING THAT WE COULD HAVE THE COST OF REPAINTING OUR RECALLED VEHICLES COVERED IF WE HAD DAMAGE. AT THAT TIME, I DID NOT HAVE ANY ISSUES WITH THE PAINT ON MY PILOT. WELL, A COUPLE WEEKS AGO, A HUGE AMOUNT OF PAINT ON MY ROOF WAS MISSING ALL OF A SUDDEN. I CONTACTED AMERICAN HONDA AS IT STATED ON THE RECALL NOTICE AND WAS TOLD THE RECALL PERIOD AND MY WARRANTY HAD EXPIRED. NEVERTHELESS, I WAS TOLD A CLAIM WAS OPENED ON MY BEHALF AND THAT I NEEDED TO TAKE THE CAR TO MY LOCAL HONDA DEALERSHIP FOR A DIAGNOSIS. I WAS THEN SENT TO AN AUTHORIZED BODY SHOP FOR AN ESTIMATE. AFTER HAVING TO CONTACT AMERICAN HONDA AND THE LOCAL DEALERSHIP MULTIPLE TIMES, I WAS TOLD BY THE BODY SHOP THAT HONDA WOULD ONLY COVER 60% OF THE $1700 COST (WHICH WAS ONLY FOR THE ROOF TO BE REPAINTED) AND THAT EVENTUALLY THE REST OF THE VEHICLE WILL ALSO START TO PEEL. I FEEL CHEATED AND THIS IS TRULY A LACK OF CUSTOMER SERVICE ON THE PART OF AMERICAN HONDA AND PROCTOR HONDA. HOW DO YOU SELL VEHICLES KNOWING THAT THERE IS AN ISSUE WITH THE PAINT COMING OFF AND THEN NOT BE WILLING TO FIX THE ISSUE??

12/23/2020
Components: STRUCTURE
Incident Date: 06/01/2018
Crash: No
Fire: No
Vehicle Identification Number: 5FNYF3H53DB******
Summary

PAINT TURNED DULL AND CHALKY AFTER LESS THAN 5 YEARS AND NOW BEGINNING TO PEEL AT 7 YEARS

12/04/2020
Components: STRUCTURE
Incident Date: 12/01/2019
Crash: No
Fire: No
Vehicle Identification Number: 5FNYF3H43DB******
Summary

TL* THE CONTACT OWNS A 2013 HONDA PILOT. THE CONTACT STATED THAT WHILE OPERATING THE VEHICLE, THE FRONT DRIVER'S SIDE SUN VISOR FAILED TO REMAIN IN THE UP POSITION CAUSING A VISIBILITY HAZARD TO THE DRIVER. THE CONTACT INDICATED THAT A PLASTIC PART USED TO SECURE THE VISOR IN THE UP POSITION HAD CRACKED CAUSING THE FAILURE. THE LOCAL DEALER HONDA OF PASADENA LOCATED AT 1965 E FOOTHILL BLVD, PASADENA, CA 91107 AND THE MANUFACTURER WERE NOTIFIED OF THE FAILURE BUT, NO ASSISTANCE WAS OFFERED. THE FAILURE MILEAGE WAS 55,000.

11/22/2020
Components: UNKNOWN OR OTHER,ENGINE
Incident Date: 11/09/2020
Crash: No
Fire: No
Vehicle Identification Number: 5FNYF4H68DB******
Summary

MY CHECK ENGINE LIGHT CAME ON AND MY MECHANIC INFORMED ME THAT THE CODE WAS COVERED UNDER A WARRANTY EXTENSION BY HONDA. I TOOK MY VEHICLE TO THE DEALER, THEY AGREED AND REPLACE 4 OF THE 6 MISFIRING PISTONS. THEY RECOMMENDED I REPLACE THE OTHER 2 PISTONS AT MY COST. I DID NOT. THE DEALER SAID THERE WAS NOTHING WRONG WITH THEM AND THAT'S WHY THEY WEREN'T REPLACING THEM. I LATER FOUND OUT THAT THEY ALSO REPLACED SCORED BEARINGS. UPON PICKING UP MY VEHICLE, I TOOK IT TO MY MECHANIC TO FIX A BUSHING THAT THE DEALER RECOMMENDED BE REPLACED. MY VEHICLE WAS ALSO MAKING A TINGING NOISE I WANT LOOKED AT. IT WAS NOT MAKING THIS NOISE PRIOR TO BEING REPAIRED AT DEALER. MY MECHANIC FIXED THE BUSHING AND SUGGESTED I TAKE IT BACK TO THE DEALER AS THE ISSUE WAS A DIRECT RESULT OF THE BURNING OIL WHICH WAS A RESULT OF THE BAD PISTONS. IT WAS THEN THAT THE DEALER TOLD ME ABOUT THE SCORED BEARINGS. THEY SAID THEY WENT TO THEIR REP BECAUSE THERE WAS DAMAGE. I NEEDED A NEW ENGINE. (APPARENTLY THIS WAS KNOWN WHEN I PICKED UP MY CAR THE FIRST TIME). THE REP FOR THE DEALERSHIP INFORMED THEM THAT BECAUSE MY OIL CHANGES WERE DONE AT A PRIVATE MECHANIC AND NOT AT THE DEALERSHIP, NO GOOD WILL WOULD BE GIVEN AND I WOULD BE RESPONSIBLE FOR REPLACING THE ENGINE AT MY OWN COST, AS WELL AS THE WRECKED CATALYTIC CONVERTER, ALSO A RESULT OF THE BURNED OIL FROM THE BAD PISTONS. THE DEALER SUGGESTED I CONTACT AMERICAN HONDA. I DID SO AND AFTER SEVERAL PHONE CALLS THE DEALER WAS INFORMED BY AMERICAN HONDA THAT THE DECISION WAS UP TO THE REP. THE DEALER REACHED OUT TO THE REP AGAIN AND AGAIN REP REFUSED TO FIX THE PROBLEM. I NOW HAVE A VEHICLE WHICH I STILL HAVE 2.5 YEARS OF PAYMENTS (I'VE OWNED IT FOR 2.5 YEARS) THAT CANNOT NOT BE DRIVEN. HONDA SHOULD FIX THIS AS THE PROBLEM IS A RESULT OF THE THE DAMAGE CAUSE BY THEIR FAULTY PISTONS! **NOTE: DATE BELOW IS APPROXIMATE**

11/02/2020
Components: SUSPENSION
Incident Date: 06/27/2020
Crash: No
Fire: No
Vehicle Identification Number: 5FNYF3H27DB******
Summary

HONDA CUSTOMER SERVICE IN TORRANCE, CA GAVE US CASE # BUT UNHELPFUL.2013 PILOT'S PART OF FRONT SUSPENSION REAR LOWER ARM BUSHING WARRANTY EXTENSION: 7YRS100K MILES.THIS SUMMER LOCAL DEALER SERVICE DEPTS DIDN'T ALWAYS ANSWER THEIR PHONES & COULDN'T ALWAYS BOOK DUE TO COVID/ISSUES.IN JUNE THE HONDACARE WEBSITE + OTHER MEDIA INCLUDING HONDA'S TWITTER WERE DOWN FOR DAYS.AS LOYAL HONDA OWNERS WE WERE PATIENT AS WE'VE ALSO BEEN AFFECTED BY THE PANDEMIC.WE WERE FINALLY ABLE TO HAVE THE SUSPENSION CHECKED DUE TO ROUGH HANDLING/POOR PERFORMANCE/NOISE.DEALER NOTED THAT THE BUSHINGS WERE INDEED CRACKED AS HONDA KNOWS BUT SAID THAT WHILE OUR PILOT'S UNDER 100K MILEAGE OF WARRANTY EXTENSION, HE USED EXCUSE OF OUR PURCHASE DATE JUST A FEW WEEKS PAST 7YRS DESPITE BEING WELL UNDER 100K. HONDA WOULD ONLY OFFER FRACTION OF REPAIR COST W DEALERS DEMANDING $500-600+ TO FIX SAFETY DEFECT FITTING NHSTA CRITERIA; SHOULD BE RECALLED.UNDUE PUNISHMENT FOR NOT PUSHING TO HAVE VEHICLE SEEN SOONER OR KNOWING EXACT PURCHASE DATE.HONDA AWARE OF ISSUE BUT DOESN'T PUBLICIZE OR UPDATE OWNERS FURTHER COMPROMISING SAFETY.DEALER MINIMIZED OUR CONCERNS ON UPLOADED RECEIPT. HONDA SAID 'REQUEST TO MEET DEALER'S DISTRICT MANAGER' BUT DEALER CLAIMS 'CAN'T.'STILL AWAITING THEIR REPLY.HONDA UNHELPFUL SO LEFT VOICEMAIL FOR HONDA OHIO CORPORATE AFFAIRS AND COMMUNICATIONS OFFICIAL WHO SELF-IDENTIFIES ON SOCIAL MEDIA:"TRAINED AS COMPANY SPOKESPERSON" BUT SHE HASN'T REPLIED THO WE FAXED + MAILED LETTER.YET HONDA'S ALL OVER SOCIAL MEDIA OFFERING VARIOUS COVID/FINANCIAL/GOODWILL ASSISTANCE.BUT PANDEMIC-RELATED DELAYS HAD VEHICLE ENTER DEALERSHIPS DAYS AFTER ITS 7-YEAR PURCHASE ANNIVERSARY, WE'RE COUNTING ON HONDA TO EMBODY ITS WIDELY ADVERTISED AESTHETIC OF ETHICS AND DO THE RIGHT THING BY PROVIDING THE REPAIR AS OUTLINED IN THE ORIGINAL WARRANTY EXTENSION LETTER HONDA SENT TO OWNERS FIVE YEARS AGO WITHOUT FOLLOWUP

10/21/2020
Components: UNKNOWN OR OTHER
Incident Date: 10/21/2020
Crash: No
Fire: Yes
Vehicle Identification Number: 5FNYF4H58DB******
Summary

I DROVE TO WORK FIRST THING IN THE MORNING (10 MILES) AND PARKED. I NOTICED 10 MINUTES LATER THAT MY CAR WAS ON FIRE? FROM MY LOCATION, I COULD SEE THE FIRE COMING OUT OF THE PASSENGER SIDE CLOSER TO MY FRONT TIRE. THE FIRE MELTED MY WHOLE DASH AND ENGINE. FRONT TIRES SEEM TO BE PARTLY INTACT FROM FIRE. THE CAR DROVE FINE WITH NO TROUBLES BEFORE THIS HAPPENED???

09/27/2020
Components: UNKNOWN OR OTHER
Incident Date: 09/23/2020
Crash: No
Fire: No
Vehicle Identification Number: 5FNYF4H93DB******
Summary

PAINT POPPING OFF TOP ABOVE WINDSHIELD

09/19/2020
Components: AIR BAGS,ENGINE,FUEL/PROPULSION SYSTEM
Incident Date: 09/02/2020
Crash: No
Fire: No
Vehicle Identification Number: 5FNYF3H57DB******
Summary

CHECK FUEL CAP MESSAGE COMES ON SOMETIMES EVEN AFTER I TIGHTEN THE FUEL CAP. SOMETIMES THE MESSAGE STOPS ON ITS OWN. DON'T KNOW WHY. CHECK ENGINE LIGHT COMES ON SOMETIMES AND GOES OFF ON ITS OWN. DON'T KNOW WHY. I NOTICED THESE ALERTS WHEN THE CAR IS MOVING OR SITTING AT AN IDLE. CITY DRIVING WITH VERY LITTLE HIGHWAY DRIVING. I CHECKED HONDA WEBSITE TODAY FOR A LIST OF RECALLS ON MY VIN, BUT THE WEBSITE SAID THAT THERE WERE NOT OPEN RECALLS ON MY VEHICLE. I WONDER ABOUT THE AIRBAGS IN THE VEHICLE.

09/08/2020
Components: SERVICE BRAKES
Incident Date: 09/07/2020
Crash: No
Fire: No
Vehicle Identification Number: 5FNYF4H43DB******
Summary

MY 2013 HONDA PILOT STEERING WHEEL SHUDDERS HARD WHEN BRAKING. THIS STARTED AT AROUND MILEAGE 30K AND THE CAR CURRENTLY HAS 57K ON ODOMETER. WE BOUGHT THE CAR NEW AND HAVE NOT NEEDED ANY BRAKE WORK ON THE FRONT. HONDA SERVICED THE REAR BRAKES SO FAR. HONDA REPRESENTATIVES HAVE TOLD US THAT FRONT SHUDDER OF THE STEERING WHEEL MOST LIKELY MEANS THE ROTORS ARE WARPED AND NEED RESURFACING OR REPLACEMENT. THE SHAKING ON DOWNHILL DRIVING IS SO BAD THE CAR FEELS UNCONTROLLABLY DANGEROUS. YOU MUST DRIVE VERY SLOW WITH HAZARD LIGHTS FLASHING WHEN TRAVELING DOWNHILL AT 20-30 MPH. SHAKING AND SHUDDER HAPPENS AT ALMOST ANY SPEED ABOVE 40 MPH WHEN BRAKES ARE APPLIED.

09/05/2020
Components: STRUCTURE
Incident Date: 02/10/2020
Crash: No
Fire: No
Vehicle Identification Number: 5FNYF4H93DB******
Summary

THE PAINT AROUND THE MOONROOF OF MY 2013 HONDA PILOT WAS PEELING. IT'S WHITE DIAMOND PEARL.

08/14/2020
Components: VEHICLE SPEED CONTROL,ENGINE
Incident Date: 03/04/2020
Crash: No
Fire: No
Vehicle Identification Number: 5FNYF3H51DB******
Summary

THE ENGINE IS MAKING AN IDLING NOISE ONLY WHEN THE CAR STARTS IN THE MORNING. TAKES TIME FOR CAR TO INCREASE SPEED

06/28/2020
Components: SEATS,ENGINE
Incident Date: 05/20/2020
Crash: No
Fire: No
Vehicle Identification Number: 5FNYF3H49DB******
Summary

THE CAR HAS ENGINE CHECK LIGHT AND TRACTION LIGHTS ARE ON. MECHANIC DIAGNOSED THE CODES TO MATCH A RECALL WHICH MY VIN IS EXCLUDED EVEN THOUGHT I AM FACING THE SAME EXACT ISSUE. PISTON MISFIRING AND THE ENGINE CAN LOCK AT ANY TIME CAUSING AN ACCIDENT. CODES GIVE TO ME BY MECHANIC THAT SAID THAT HONDA SHOULD ADDRESS THIS ISSUE: DTC - P0301 AND P0304. BULLETIN -13-082. DTC 83-11 AND DTC - 83-12. DEALERSHIP NEVER MENTIONED THIS TO ME I HAD TO GO TO INDEPENDENT MECHANIC. INFO: HTTPS://STATIC.NHTSA.GOV/ODI/TSBS/2013/SB-10053786-6271.PDF SUMMARY: "THE PISTON RINGS ON CERTAIN CYLINDERS MAY ROTATE AND ALIGN WHICH CAN LEAD TO SPARK PLUG FOULING. THIS CAN SET DTCS P0301 THROUGH P0304 AND CAUSE THE MIL TO COME ON" THIS ISSUE CAME UP TWO TIMES. FIRST THE DEALERSHIP ASKED ME TO SERVICE ALL CAR PARTS WHICH I DID TO GET THE ENGINE LIGHT FIXED - COST ME $1000. THEN THE SECOND TIME THE CHECK ENGINE LIGHT CAME ON THEY TOLD ME THEY CLEANED THE PISTONS AND I SHOULD BE GOOD. THE THIRD TIME I BROUGHT THE CAR BACK TO THEM ALL IN ABOUT THREE WEEKS, THEY SAID OH... YOU NEED $3K TO DO THIS PROCEDURE WHICH HONDA RECOMMENDS AND THEN I LOST IT. I REALIZED I WAS BEING PLAYED AND I TOOK IT TO INDEPENDENT MECHANIC WHICH BROUGHT THIS TO MY ATTENTION. I HAVE BEEN TRYING TO CONTACT AMERICAN HONDA OVER THE PHONE AND THEY DO NOT ANSWER ANY CALLS. THE NUMBER RINGS 3 TIMES THEN PLAYS SOME MUSIC AND THEN ENDS THE CALL. I ALSO SENT THEM AN EMAIL WHICH CAUSED MR MARIO REPRESENTING AMERICAN HONDA, TO CALL ME. I MISSED HIS CALL AND I CALLED HIM BACK MULTIPLE TIMES BUT HE IS NEVER IN THE OFFICE. CASE REFERENCE: # 11373382

05/28/2020
Components: STRUCTURE
Incident Date: 02/22/2020
Crash: No
Fire: No
Vehicle Identification Number: 5FNYF3H57DB******
Summary

TL* THE CONTACT OWNS A 2013 HONDA PILOT. THE CONTACT STATED ENTERING HER DRIVEWAY, WHEN HER HUSBAND NOTICED THE PAINT PEALING FROM THE ROOF AND FRONT DRIVER SIDE DOOR. THE VEHICLE WAS TAKEN TO LOCAL DEALER AUTOMATION HONDA VALENCIA LOCATED AT 23551 MAGIC MOUNTAIN PKWY, VALENCIA, CA 91355, (661) 200-9110, WHERE SHE WAS INFORMED THAT THE VEHICLE WAS NEEDING TO REPAINT THE DAMAGE AREA. THE VEHICLE HAS BEEN REPAIRED. THE MANUFACTURER HAD BEEN INFORMED OF FAILURE. THE FAILURE MILEAGE WAS 71,000. *BF*JB

05/25/2020
Components: UNKNOWN OR OTHER
Incident Date: 05/24/2020
Crash: No
Fire: No
Vehicle Identification Number: 5FNYF4H90DB******
Summary

ISN'T MY VEHICLE. I'M TRYING TO BUY THIS VEHICLE BUT I FOUND THAT INFO IN THE CARFAX. FIVE STAR AUTOMOTIVE SOUTHBRIDGE, MA 508-765-0257 4.9 / 5.0 14 VERIFIED REVIEWS VEHICLE SERVICED OIL AND FILTER CHANGED A/C REFRIGERANT RECHARGED 2/2/19 206,087 MI. MASSACHUSETTS INSPECTION STATION STURBRIDGE, MA PASSED SAFETY INSPECTION PASSED EMISSIONS INSPECTION 3/13/19 207,860 MI. FIVE STAR AUTOMOTIVE SOUTHBRIDGE, MA 508-765-0257 4.9 / 5.0 14 VERIFIED REVIEWS VEHICLE SERVICED OIL AND FILTER CHANGED 3/19/19 207,996 MI. LUNDGREN HONDA AUBURN, MA 508-832-6200 4.6 / 5.0 211 VERIFIED REVIEWS VEHICLE SERVICED 3/28/19 107,178 MI. CONNECTICUT INSPECTION STATION WATERBURY, CT PASSED EMISSIONS INSPECTION POTENTIAL ODOMETER ROLLBACK THERE ARE SIGNS OF POTENTIAL ODOMETER ROLLBACK HERE, SO VERIFY THE MILEAGE WITH THE SELLER. I KNOW I WOULD.

05/22/2020
Components: STRUCTURE,UNKNOWN OR OTHER
Incident Date: 05/22/2020
Crash: No
Fire: No
Vehicle Identification Number: 5FNYF3H93DB******
Summary

THE PAINT ON TOP OF PILOT JUST ABOVE THE WINDSHIELD AND BEFORE THE SUNROOF IS PEELING. I'VE SEEN LOTS OF OWNERS HAVING THE SAME PROBLEM. I NOTICED THIS WHEN I WASHED THE PILOT AND SAW THE PAINT HAS BUBBLES AND HAD CHIPPED ALREADY. I HAVE BEEN DRIVING IT AND NOTICED THERE IS NOW A BIG PART OF THE PAINT THE PEELED AWAY. *TR

05/14/2020
Components: AIR BAGS,SEAT BELTS,UNKNOWN OR OTHER
Incident Date: 05/11/2020
Crash: No
Fire: No
Vehicle Identification Number: 5FNYF4H93DB******
Summary

I THOUGHT FINALLY I COULD START ENJOYING THE LUXURY IN A CAR BUT HONDA COMPANY PAINTED MY FACE SHAME BY MAKING ME FEEL DISAPPOINTED WITH THEIR PRODUCT. MY CAR STEERING IS SO HARD FOR ME A WOMAN, THE AIR CONDITIONING WILL NOT BLOW TO THE RIGHT DIRECTION EVEN WHEN I SET THE MODE, THE BELT IS NOT PROPERLY POSITIONED, THE ROOF PAINT IS PEELING OFF IN LESS THAN A YEAR I BOUGHT IT, THIS IS 2013 VEHICLE , THIS REALLY BROKE MY HEART AS A SINGLE MOTHER, I HAVE A LOT ON MY PLATE ALREADY, NOW ADD ALL THESE. SOMEBODY PLEASE HELP ME, I'M LOOSING IT , PLEASE HELP ME😭😭😭😭 *TR

05/05/2020
Components: STRUCTURE
Incident Date: 12/14/2019
Crash: No
Fire: No
Vehicle Identification Number: 5FNYF3H51DB******
Summary

PAINT CHIPPING, COMING RIGHT OFF ON THE HOOD WHILE DRIVING IN THE RAIN. *TR

03/25/2020
Components: SERVICE BRAKES, HYDRAULIC,ENGINE
Incident Date: 01/31/2020
Crash: No
Fire: Yes
Vehicle Identification Number: 5FNYF4H52DB******
Summary

TL* THE CONTACT OWNS A 2013 HONDA PILOT. THE CONTACT STATED THE VEHICLE BURNED A QUART OF OIL EVERY 20 MILES. THE CONTACT STATED THAT THE VEHICLE FAILS TO ACCELERATE OF 20 MPH, SMOKE WAS SEEN COMING FROM THE ENGINE COMPART, AS WHEEL AS THE POWER BRAKE ASSIST FAILS. THE CHECK ENGINE WARNING LIGHT WAS ILLUMINATED. THE VEHICLE TO BASNEY HONDA (3820 GRAPE RD, MISHAWAKA, IN 46545) WHERE THE VEHICLE WAS DIAGNOSED WITH A PISTON RING FAILURE. THE VEHICLE HAS NOT BEEN REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE AND CONFIRMED THAT THE VIN WAS NOT INCLUDED IN THE RECALL. THE FAILURE MILEAGE WAS 161,000.

03/10/2020
Components: STRUCTURE
Incident Date: 06/18/2018
Crash: No
Fire: No
Vehicle Identification Number: 5FNYF4H51DB******
Summary

ON 2018, THE PAINT ON THE ROOF BEGAN TO PEEL IN CHUNKS BETWEEN THE WINDSHIELD AND MOONROOF. ADDITIONALLY, THE WHOLE BODY PAINT BEGAN TO FADE REGARDLESS OF HOW OFTEN IT WAS WASHED AND WAXED. THE ISSUE WAS BROUGHT UP TO A LOCAL DEALER AND THEY WERE ONLY WILLING TO PAINT THE ROOF AND SIDE BECAUSE IT WAS THE ONLY THING THAT HAD BEEN IDENTIFIED AS A VEHICLE RECALL MATTER. THE ROOF HAS BEEN FIXED BUT NOW THE CAR LOOKS AWKWARD AS ONE PORTION IS VERY SHINY WHILE THE REST LOOKS HORRIBLY FADED. THE REST OF THE PAINT HAS ONLY BECOME WORSE AS THE TIME PROGRESSED. WHY ISN'T ANYONE AT HONDA CORPORATE NOT FIXING THIS? IT IS A KNOWN QUALITY DEFECT AND NO FIX IS BEING DONE. I ASKED A BODY SHOP FOR A QUOTE TO SEE HOW MUCH IT WOULD BE TO PAINT THE REST OF THE VEHICLE. $8000.00 TO FIX THE ISSUE!!!

01/28/2020
Components: STRUCTURE
Incident Date: 06/01/2019
Crash: No
Fire: No
Vehicle Identification Number: 5FNYF3H71DB******
Summary

2013 HONDA PILOT WITH ONLY 31K MILES AND PAINT IS PEELING OFF. HONDA ISSUES A TSB BULLETIN AND ARE COVERING ROOFS AND TAILGATES THAT ARE PEELING. SO THEY HAVE ADMITTED THERE IS A PAINT DEFECT BUT THE PROBLEM IS ITS THE SAME PAINT/PRIMER USED ALL OVER THE CAR. MINE IS PEELING AT TO OF BACK DOOR AND AROUND FRONT AND BACK WINDOW. I KNOW IT'S ONLY GOING TO GET WORSE. BODY SHOP SAID THEY'VE SEEN A GOOD DEAL OF WHITE HONDAS WITH THIS SAME ISSUE AND SAID THERE IS OBVIOUS DEFECT IN PRIMER CAUSING PAINT ADHERENCE ISSUES. THEY ARE 1500 PEOPLE ON A FACEBOOK PAGE THAT HAVE THE SAME ISSUE ALSO. HOW CAN HONDA CONTINUE TO GET AWAY WITH TREATING CUSTOMERS THIS WAY. THIS IS MY 4TH HONDA BUT ITS LOOKING LIKE MY LAST UNLESS HONDA STEPS UP AND DOES THE RIGHT THING!!!

01/23/2020
Components: AIR BAGS
Incident Date: 12/19/2019
Crash: Yes
Fire: No
Vehicle Identification Number: 5FNYF4H54DB******
Summary

TL* THE CONTACT OWNED A 2003 HONDA PILOT. THE CONTACT STATED THAT WHILE DRIVING APPROXIMATELY 65 MPH, THE VEHICLE STRUCK A DEER. THE CONTACT STATED THAT ONLY THE PASSENGER'S SIDE AIR BAG DEPLOYED. THE LOCAL POLICE DEPARTMENT HAD THE CONTACT DRIVE THE VEHICLE TO A REST AREA. A POLICE REPORT WAS FILED. NO INJURIES WERE REPORTED. THE FOLLOWING DAY THE CONTACT WENT TO THE DOCTOR AND WAS DIAGNOSED WITH WHIPLASH AND A CONCUSSION. THE VEHICLE WAS TOWED TO AN INDEPENDENT MECHANIC. THE VEHICLE WAS NOT TAKEN TO THE DEALER FOR A DIAGNOSTIC. THE VEHICLE WAS DEEMED TO BE A TOTAL LOSS BY THE INSURANCE COMPANY. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 89,000.

11/19/2019
Components: STEERING,POWER TRAIN,ENGINE
Incident Date: 09/01/2018
Crash: No
Fire: No
Vehicle Identification Number: 5FNYF3H23DB******
Summary

I CHANGED TIRE ,BUSHING STABILIZER,WHEEL BALANCE ALIGNMENT, CHANGED THE TIE ROD AND CV AXLE BUT THE CAR STILL SHAKING BETWEEN THE SPEED OF 60MPH-70MPH..I DON'T REMEMBER WHEN MY HONDA PILOT 2013 MISFIRED THEN THEY FIXED IT BUT MY TIMING BELT EVERYTHING WAS MAKING SOUND , I SPENT TO MY MECHANIC FRIEND COZ THE DEALER CHARGE ME A PRICE OF 950$ TO DO TIMING BELT SERVICE.

11/17/2019
Components: ENGINE
Incident Date: 09/18/2019
Crash: No
Fire: No
Vehicle Identification Number: 5FNYF4H53DB******
Summary

MISFIRED 2ND CYLINDER, EXCESSIVE CARBON AND OIL FOULING ON SPARK PLUG. IGNITION COIL NEEDS REPLACED QUICKLY.

11/13/2019
Components: POWER TRAIN,UNKNOWN OR OTHER,ENGINE
Incident Date: 03/04/2019
Crash: No
Fire: No
Vehicle Identification Number: 5FNYF3H95DB******
Summary

THE CAR IS MAKING THESE HORRIBLE NOISES. THE DEALERSHIP CLAIMS EVERYTHING WAS FIND WHEN THEY SOLD IT TO US. WE TOOK IT BACK A FEW DAYS LATER FOR THEM TO FIX IT AND THEY CLAIMED TO FIX IT BUT NEVER DID. WE HAVE TAKEN IT TO MULTIPLE MECHANICS AND THEY CAN NOT FIGURE OUT WHAT IT IS AFTER HAVE IT AT LEAST 3 OR 4 DAYS. IT'S LIKE A VIBRATION/GRINDING NOISE. THE ALIGNMENT IS FINE BUT IT STILL PULLS AND THE STEERING WHEEL IS OFF. IT ALWAYS MAKES A GRINDING NOISE AND THE VIBRATION AND GRINDING STARTS WHEN YOU ARE DRIVING AND IT HITS A CONSTANT SPEED EVEN WHEN YOU DONT USE THE CRUISE CONTROL.

09/16/2019
Components: AIR BAGS
Incident Date: 09/20/2017
Crash: No
Fire: No
Vehicle Identification Number: 5FNYF4H46DB******
Summary

TL* TAKATA RECALL. THE CONTACT OWNS A 2013 HONDA PILOT. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 18V661000 (AIR BAGS). THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE CONTACT CALLED KUNI HONDA ON ARAPAHOE (LOCATED AT 10750 E ARAPAHOE RD, CENTENNIAL, CO 80112, 720-636-7000) WHO STATED THAT THE PART WAS NOT AVAILABLE AND THE VEHICLE DID NOT NEED THE RECALL REPAIR PERFORMED. THE MANUFACTURER WAS NOT NOTIFIED. THE CONTACT HAD NOT EXPERIENCED A FAILURE.

09/12/2019
Components: STRUCTURE
Incident Date: 09/01/2018
Crash: No
Fire: No
Vehicle Identification Number: 5FNYF3H54DB******
Summary

EXTERIOR PAINT: TAFFETA WHITE VEHICLE PAINT FADING AFTER 4-5 YEARS FROM ROOF TOP, SIDES, BACK TRUNK AREA, AND HOOD.

07/31/2019
Components: SERVICE BRAKES
Incident Date: 09/20/2013
Crash: No
Fire: No
Vehicle Identification Number: 5FNYF4H24DB******
Summary

WHEN DRIVING DOWNHILL ON HIGHWAYS AT 50+ MPH, (THE STEEPER THE DESCENT, THE SLOWER THE SPEED REQUIRED TO INITIATE BRAKE PROBLEMS) THE FRONT OF OUR 2013 PILOT STARTS TO SHUDDER WHEN THE BRAKES ARE APPLIED. THIS SHUDDER IS SO EXTREME THAT WE SOMETIMES HAVE DIFFICULTY MAINTAINING CONTROL OF OUR PILOT AND OF SLOWING DOWN IN TIME TO AVOID HITTING OTHER CARS, AS WELL AS STAYING IN OUR LANE WHEN TRAVERSING HIGHWAY CURVES. THIS SHUDDER BEGAN RIGHT AFTER WE LEFT THE DEALERSHIP WITH THE NEW SUV. VARIOUS MECHANICS HAVE BEEN UNABLE TO FIX THE PROBLEM, EVEN AFTER WORKING ON OUR BRAKES, AND HAVE CAUTIONED US TO BRAKE GRADUALLY WHILE DRIVING MOUNTAIN ROADS AND HIGHWAYS. WE FEEL THAT HONDA SHOULD REACH OUT TO THOSE WITH THIS ISSUE AND MAKE THE NECESSARY REPAIRS FREE OF CHARGE.

07/19/2019
Components: SUSPENSION,ELECTRONIC STABILITY CONTROL,SERVICE BRAKES
Incident Date: 04/30/2019
Crash: No
Fire: No
Vehicle Identification Number: 5FNYF3H95DB******
Summary

WHEN THE BRAKES ARE APPLIED THE FRONT END STARTS TO VIBRATE AS THE CAR IS MOVING ON STREETS, ROADS, HIGHWAYS AND INTERSTATE HIGHWAYS. NOT DURING A TURN, YET. JUST MOVING FORWARD. THERE HAS BEEN NO ACCIDENT AS OF YET BUT, I AM FEARFUL THAT THE VIBRATION WILL NOT ALLOW THE CAR TO STOP IN TIME TO SAVE MY LIFE AS WELL AS WHO EVER I HIT. THIS IS A DANGEROUS SITUATION. THE PILOT WAS TAKEN TO THE LOCAL HONDA DEALERSHIP THIS MORNING. THEY CALLED WITH A BILL FOR 1,052.00 FOR COMPLIANCE BUSHINGS. THIS CAR IS SIX YEARS OLD WITH 61,026 MILES, WAY TOO YOUNG TO BE COSTING ME THAT MUCH MONEY FOR A 'FRONT / REAR STABILIZER', THAT SHOULD BE A PROBLEM AT MAYBE 200,000 MILES. WILL I EVER BUY ANOTHER HONDA? LET'S SEE!!!!! HMMMM. I'M THINKING ABOUT IT.

07/05/2019
Components: AIR BAGS
Incident Date: 03/19/2019
Crash: No
Fire: No
Vehicle Identification Number: 5FNYF4H75DB******
Summary

TAKATA RECALL WENT TO HONDA CITY OF BETHPAGE BECAUSE I RECEIVED AN EMAIL REGARDING AN AIRBAG RECALL. WAITED HOURS JUST TO LET ME KNOW AIRBAG WAS DEPLOYED AND WILL NOT FIX IT. I DIDN'T KNOW WHEN I BOUGHT THE CAR THE AIRBAG WAS DEPLOYED. DIDN'T EVEN BOTHERING ASKING ME I WANTED IT TO BE FIX OR NOT. SO I'M ASSUMING HONDA DOES NOT FIX AIRBAGS.

07/05/2019
Components: UNKNOWN OR OTHER
Incident Date: 05/01/2019
Crash: No
Fire: No
Vehicle Identification Number: 5FNYF4H95DB******
Summary

PAINT BETWEEN THE SUNROOF AND FRONT WIND SHIELD PEELING OFF.

07/05/2019
Components: ENGINE
Incident Date: 09/16/2013
Crash: No
Fire: No
Vehicle Identification Number: 5FNYF3H53DB******
Summary

TL* THE CONTACT OWNS A 2013 HONDA PILOT. THE CONTACT STATED THAT THE CHECK ENGINE INDICATOR REMAINED ILLUMINATED AFTER FLASHING NUMEROUS TIMES. BMW OF MURRIETA (41430 AUTO MALL PKWY, MURRIETA, CA 92562, (951) 200-5491) DID NOT MENTION IF THE VEHICLE WAS INCLUDED IN NHTSA CAMPAIGN NUMBER: 13V382000 (ENGINE AND ENGINE COOLING). THE CONTACT FELT THAT THE VEHICLE EXHIBITED THE SAME FAILURE LISTED IN THE RECALL CAMPAIGN. THE CONTACT ALSO STATED THAT THE ENGINE CONSTANTLY HAD A REDUCTION IN POWER WHEN NEEDING TO ACCELERATE. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURES. THE FAILURE MILEAGE WAS NOT AVAILABLE.

07/05/2019
Components: STRUCTURE
Incident Date: 01/01/2016
Crash: No
Fire: No
Summary

PAINT IS PEELING

06/22/2019
Components: STRUCTURE
Incident Date: 06/22/2019
Crash: No
Fire: No
Vehicle Identification Number: 5FNYF3H99DB******
Summary

COMPLAINTS INVOLVING PAINT PEEL FROM HONDA PILOT RECALL. VEHICLE PAINT IS PEELING AT ROOF LINE COMMON TO WHERE WINDSHIELD INSTALL AND SUNROOF INSTALL. QUALITY OF PAINT IS NOT ISSUE. MANUFACTURING PROCESS IS THE ISSUE. MOST LIKELY A RESULT OF POOR WORKMANSHIP DUE TO PREPARATION OF METAL PRIOR TO APPLICATION OF PAINT EITHER MANUALLY OR ELECTROSTATIC APPLICATION. WILL REQUEST FULL REPAINT OF VEHICLE FROM DEALERSHIP AT MANUFACTURE EXPENSE. VEHICLE IS GARAGED IN 70-75 DEGREE ENVIRONMENT AND IS DRIVEN TYPICAL MILES FOR AGE OF VEHICLE. NO KNOWN EXTERNAL ISSUE SUCH AS CHEMICAL SPILL HAIL OR OTHER DAMAGE HAS OCCURRED ON AREA OF CONCERN OR ANY OTHER AREA. ORIGINAL OWNER OF VEHICLE. BOUGHT NEW FROM EXCELLENT DEALERSHIP. DEALERSHIP HAS DONE 100% OF ALL MAINTENANCE AND REPAIRS INCLUDING TIRE REPLACEMENT, TUNE UPS, ETC.

06/03/2019
Components: ELECTRICAL SYSTEM
Incident Date: 05/27/2019
Crash: No
Fire: No
Vehicle Identification Number: 5F1YYF3H22D******
Summary

VEHICLE WAS PARKED AND REAR LATCH WAS UNABLE TO OPEN FROM BUTTON ON HATCH OR KEY. THIS IS A SAFETY HAZARD NOT BEING ABLE TO OPEN REAR LATCH. I COULD NOT FIND ANY WAY TO OPEN THE REAR LATCH EVEN FROM INSIDE WITH AN ESCAPE BUTTON.

05/22/2019
Components: EXTERIOR LIGHTING
Incident Date: 01/01/2019
Crash: No
Fire: No
Vehicle Identification Number: 5FNYF3H51DB******
Summary

THE LOW BEAM HEADLIGHT ON THE PASSENGER SIDE STOPPED WORKING. I REPLACING THE BULB, BUT IT STILL WOULDN'T WORK. SIX TO EIGHT WEEKS LATER THE DRIVERS' SIDE LOW BEAM STOPPED WORKING. WHEN LOOKING IT UP ONLINE, I FOUND MANY PEOPLE HAVE HAD THE SAME ISSUE AS FAR BACK AS 2005 HONDA MODELS AND NOT ONLY WITH THE PILOTS BUT SEVERAL OTHER MODELS. I HAVE AN APPOINTMENT ON 5/30/19 AT A HONDA DEALERSHIP TO REPAIR A RECALL ON THE PASSENGER SIDE AIRBAG AND WILL GET AN ESTIMATE ON THE COST FOR FIXING THE LOW BEAM HEADLIGHTS. AT WHAT POINT DOES HONDA NEED TO TAKE RESPONSIBILITY FOR THIS PROBLEM INSTEAD OF THEIR CUSTOMERS PAYING FOR THEIR FAULTY WIRING?

05/09/2019
Components: STRUCTURE
Incident Date: 01/20/2019
Crash: No
Fire: No
Vehicle Identification Number: 5FNYF4H64DB******
Summary

THE PAINT IS PEELING OFF OF MY PILOT. IT IS ONLY 6 YEARS OLD. WORRIED ABOUT POTENTIAL RUST AND COMPROMISE OF THE INTEGRITY OF THE CAR. HONDA WILL NOT TAKE RESPONSIBILITY THOUGH IT IS A WELL-DOCUMENTED PROBLEM.

05/07/2019
Components: UNKNOWN OR OTHER
Incident Date: 12/24/2018
Crash: No
Fire: No
Vehicle Identification Number: 5FNYF3H7XDB******
Summary

VEHICLE IS PARKED IN A CARPORT IN THE EVENINGS AND IN A CARPORT AT WORK DURING THE WEEKDAYS. THE PAINT ON THE ROOF BETWEEN THE SUNROOF COMPLETELY PEELED OFF IN SHEETS, LEAVING THE META UNDERNEATH EXPOSED.

05/06/2019
Components: STRUCTURE
Incident Date: 02/05/2019
Crash: No
Fire: No
Vehicle Identification Number: 5FNYF4H95DB******
Summary

LARGE SECTION OF WHITE DIAMOND PEARL PAINT PEELED AWAY FROM THE ROOF OF VEHICLE BETWEEN THE WINDSHIELD AND THE SUNROOF. FURTHER SEARCHING ON THE INTERNET INDICATES THIS IS A WIDESPREAD DEFECT FROM THE FACTORY AND HONDA REFUSES TO ACKNOWLEDGE THEIR IS AN ISSUE. THIS HAS BEEN REPORTED ACROSS THE HONDA LINE WITH WHITE VEHICLES FROM THEIR ALABAMA PLANT. I HAVE PERSONALLY SEEN 2 OTHER WHITE PILOTS WITH SAME PEELING IN MY AREA ALONE ALONG WITH MANY PHOTOS FROM OTHER OWNERS ACROSS THE COUNTRY.

05/01/2019
Components: ENGINE
Incident Date: 05/01/2019
Crash: No
Fire: No
Vehicle Identification Number: 5FNYF4H58DB******
Summary

TL* THE CONTACT OWNS A 2013 HONDA PILOT. WHILE DRIVING APPROXIMATELY 65 MPH, THE CHECK ENGINE AND VTM-4 INDICATORS ILLUMINATED. THE DEALER WAS NOT CONTACTED. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC WHO WAS UNABLE TO DIAGNOSE THE FAILURE. THE MANUFACTURER WAS NOT NOTIFIED. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE FAILURE MILEAGE WAS APPROXIMATELY 68,000.

04/29/2019
Components: STRUCTURE
Incident Date: 04/27/2019
Crash: No
Fire: No
Vehicle Identification Number: 5FNYF4H55DB******
Summary

PAINT PEELED OFF ON ROOF BETWEEN WINDSHIELD AND MOON ROOF WHILE DRIVING. APPROXIMATELY 10' BY 12' IS THE SIZE OF THE PEEL. THE AREA OF THE PEEL HAS NEVER COME IN CONTACT WITH ANY FOREIGN OBJECTS NOR WERE THEIR ANY SCRATCHES OR DENT OR DINGS.

04/29/2019
Components: STRUCTURE
Incident Date: 04/13/2019
Crash: No
Fire: No
Vehicle Identification Number: 5FNYF3H93DB******
Summary

PAINT PEELING IN MULTIPLE AREAS ON VEHICLE. STARTED ON INSIDE PASSENGER SIDE FENDER ALONG HOOD LINE AND ROOF BETWEEN TOP OF WINDSHIELD AND SUNROOF. PAINT PEELING IS SHOWING UP IN NEW PLACES AND PROGRESSIVELY PEELING DAILY.

04/27/2019
Components: STRUCTURE
Incident Date: 07/14/2017
Crash: No
Fire: No
Vehicle Identification Number: 5FNYF4H96DB******
Summary

THE PAINT ON MY WHITE 2013 HONDA PILOT BEGAN TO FAIL IN 2017. THE PAINT HAS FAILED AND WAS LITERALLY PEELING OFF IN SHEETS BETWEEN THE WINDSHIELD AND MOONROOF. IT'S VERY CLEAR THIS IS A MANUFACTURING ISSUE SINCE THERE ARE THOUSANDS OF WHITE HONDA VEHICLES EXPERIENCING PAINT FAILURE.

04/23/2019
Components: SERVICE BRAKES
Incident Date: 04/23/2019
Crash: No
Fire: No
Vehicle Identification Number: 5FNYF4H51DB******
Summary

2013 HONDA PILOT. CONSUMER WRITES IN REGARDS TO WARPED ROTORS. *LD THE CONSUMER STATED THE VEHICLE WAS REPAIRED BY THE MANUFACTURER, BUT THE FAILURE RECURRED. *JS

04/16/2019
Components: UNKNOWN OR OTHER
Incident Date: 04/05/2017
Crash: No
Fire: No
Vehicle Identification Number: 5FNYF4H51DB******
Summary

THE REAR PASSENGER DOORS HAVE A SAFETY ISSUE. EVERYTIME WE OPEN A DOOR TO GET IN OR OUT OF THE VEHICLE, THE DOOR IMMEDIATELY CLOSES. I BELIEVE IT IS A DOOR CHECK ISSUE. THIS IS CONCERNING BECAUSE WHEN TRYING TO GET SMALL KIDS IN AND OUT , THE DOORS DO NOT STAY OPEN, EVEN IF WE ARE ON COMPLETELY FLAT GROUND. ALSO WHEN TRYING TO GET OUT OF THE 3RD SEAT ROW, THE DOOR CLOSES ON ONES FACE, CAUSING ANOTHER SAFETY ISSUE, ESPECIALLY WITH CHILDREN. I HAVE A NEPHEW WHO HAD HIS FINGER BADLY SMASHED IN THE DOOR DUE TO THIS SAME ISSUE ON ANOTHER HONDA PILOT. I FEEL LIKE THIS IS A RECURRING ISSUE THAT SERIOUSLY NEEDS TO BE ADDRESSED AND FIXED OR RECALLED TO BE FIXED. THIS HAS BEEN AN ONGOING ISSUE FOR PAST 3 YEARS.

03/30/2019
Components: POWER TRAIN,VEHICLE SPEED CONTROL
Incident Date: 03/25/2019
Crash: Yes
Fire: No
Vehicle Identification Number: 5FNYF4H53DB******
Summary

I WAS TRAVELING AT ABOUT 35MPH IN A CITY STREET AND SLOWLY APPROACHING AN INTERSECTION TO MAKE A RIGHT TURN. OUT OF A SUDDEN, THE CAR ACCELERATED WHILE MY FOOT WAS ON THE BRAKE, CRASHING INTO ANOTHER VEHICLE AND RUNNING OFF THE ROAD. BOTH AIRBAGS DEPLOYED.

03/08/2019
Components: POWER TRAIN
Incident Date: 03/07/2019
Crash: No
Fire: No
Vehicle Identification Number: 5FNYF4H53DB******
Summary

I HAD A CHECK ENGINE LIGHT ON THE DASHBOARD AND BROUGHT THE CAR TO THE DEALERSHIP FOR SERVICE. THEY DIAGNOSED THE CAR AND STATED THAT THERE IS SOMETHING WRONG WITH THE TORQUE CONVERTER. I HAVE READ A NUMBER OF REPORTS REGARDING ISSUES WITH THE TORQUE CONVERTER OF THE HONDA PILOT. SIGNIFICANTLY, REPORT STATES THAT THERE IS SHUDDERING AND VIBRATION DURING SHIFT CHANGE. THIS WAS ADDRESSED TO THEM WHEN I HAVE MY CAR WHEN IT WAS BOUGHT BRAND NEW. THEY SAID IT IS JUST THE WAY IT WAS DESIGN BUT HONESTLY, IT WAS REALLY ANNOYING. SO NOW, AFTER ABOUT 95,000 MILES, AN ISSUE CAME UP. I DO BELIEVE THAT THESE TWO EVENT ARE RELATED. PLEASE CONDUCT AN INVESTIGATION REGARDING THIS MATTER. THE SHUDDERING/VIBRATIONS HAPPENS WHEN ACCELERATING, DECCELERATING, AT IDLE, FROM A STOP AND ACCELERATES, WHEN MAKING A TRUN WHILE ACCELERATING SLOWLY.

03/04/2019
Components: UNKNOWN OR OTHER
Incident Date: 01/01/2017
Crash: No
Fire: No
Vehicle Identification Number: 5FNYF3H58DB******
Summary

PAINT STARTING COMING OFF FIRST SMALL CIRCLE THEN MORE AND MORE IT GOES FROM SIDE TO SIDE BETWEEN MY SUNROOF AND WINDSHIELD.

02/19/2019
Components: STRUCTURE
Incident Date: 02/10/2019
Crash: No
Fire: No
Vehicle Identification Number: 5FNYF3H54DB******
Summary

MY CAR HAS A PROBLEM WITH THE SUN VISORS, WHICH SHOULD BE LATCHED AND OUT OF THE WAY WHILE DRIVING, DROPPING DOWN BLOCKING THE DRIVERS VIEW CAUSING A SERIOUS PROBLEM. (THE PROBLEM EXISTS WHEN THE CAR IS IN MOTION ESPECIALLY IF DRIVING ON A ROUGH OR REPAIRED ROAD.)

02/19/2019
Components: UNKNOWN OR OTHER
Incident Date: 02/08/2019
Crash: No
Fire: No
Vehicle Identification Number: 5FNYF4H97DB******
Summary

PAINT IS PEELING OFF BETWEEN WINDSHIELD AND SUN ROOF, ON THE HOOD AND FRONT FENDERS. VEHICLE IS 5 YEARS OLD AND IT CLEARLY DELAMINATING, WHICH IS A FACTORY DEFECT FROM THE MANUFACTURER.

02/18/2019
Components: VISIBILITY/WIPER
Incident Date: 02/13/2019
Crash: No
Fire: No
Vehicle Identification Number: 5FNYF3H41DB******
Summary

WHEN IT RAINS, WATER LEAKS THROUGH THE WINDSHIELD ON THE FRONT PASSENGER SIDE. THE CEILING, SEAT, AND FLOOR WOULD BE WET.

02/12/2019
Components: STRUCTURE
Incident Date: 01/07/2019
Crash: No
Fire: No
Vehicle Identification Number: 5FNYF4HDB05******
Summary

MY 2013 HONDA PILOT HAS PAINT PEELING OFF. THE PAINT IS MISSING OFF FROM THE ROOF BETWEEN THE WINDSHIELD AND THE SUNROOF. IT STARTED OUT SMALL DIDN'T THINK ANYTHING OF IT UNTIL MORE STARTED FALLING OFF. I STARTED SEARCHING ONLINE AND NOTICED OTHERS HAVING THE SAME PROBLEM. I EMAILED HONDA AND THEY ARE NOT ACKNOWLEDGING THE PROBLEM AND SAID I'M OUT OF MY WARRENTY. THERE IS DEFINITELY A DEFECT IN THE PAINT THAT WAS USED.

01/31/2019
Components: STRUCTURE
Incident Date: 01/28/2019
Crash: No
Fire: No
Vehicle Identification Number: 5FNYF4H95DB******
Summary

PAINT IS PEELING DOWN TO THE METAL BETWEEN THE WINDSHIELD AND THE SUNROOF. THE CAR WAS PARKED WHEN IT WAS NOTICED. THE CAR IS GARAGED.

01/22/2019
Components: UNKNOWN OR OTHER
Incident Date: 12/07/2018
Crash: No
Fire: No
Vehicle Identification Number: 5FNYF3H55DB******
Summary

PAINT ON ROOF OF CAR IS PEELING IN SHEETS TO THE BARE METAL. THE DAMAGE IS ON THE ROOF BETWEEN THE FRONT WINDSHIELD AND SUNROOF. IT APPEARS TO BE A BAD PAINT MIXTURE AT THE PLANT AND HONDA IS NOT ACCEPTING RESPONSIBILITY FOR THIS MANUFACTURING DEFAULT. THIS CAR IS 5 YEARS OLD AND SHOULD NOT BE HAVING ISSUES WITH PAINT PEELING ALL THE WAY TO THE BARE SHEET METAL. I'M CONCERNED AS THE METAL IS NOW EXPOSED AND THE ELEMENTS WILL CAUSE DAMAGE (RUST/CORROSION) TO THE METAL AND COMPROMISE THE STRUCTURAL INTEGRITY OF THE ROOF AND THE METAL THAT HOLDS THE WINDSHIELD.

01/09/2019
Components: STRUCTURE
Incident Date: 01/08/2019
Crash: No
Fire: No
Summary

MY PAINT IS PEELING. THIS IS HAPPENING TO MY MOTHERS HONDA PILOT ALSO.

01/07/2019
Components: STRUCTURE
Incident Date: 03/05/2018
Crash: No
Fire: No
Vehicle Identification Number: 5FNYF4H59DB******
Summary

PAINT BETWEEN WINDSHIELD AND SUNROOF STARTED TO PEEL, AND HAS CONTINUED TO DETERIORATE QUICKLY. WILL HAVE TO HAVE IT REPAINTED. RECENTLY, PAINT HAS NOW STARTED TO PEEL FROM THE HOOD.

01/02/2019
Components: SERVICE BRAKES
Incident Date: 01/12/2015
Crash: No
Fire: No
Vehicle Identification Number: 5FNYF4H92DB******
Summary

ROTORS WARPED. THIS IS A CONTINUOUS PROBLEM REGARDLESS OF HOW MANY TIMES IT IS "FIXED".

12/18/2018
Components: SUSPENSION
Incident Date: 12/15/2018
Crash: No
Fire: No
Vehicle Identification Number: 5FNYF3H55DB******
Summary

WAS TOLD BY HONDA DEALER COMPLIANCE BUSHINGS LEAKING. THEY WOULD BE HAPPY TO REPLACE FOR A FEE. HOWEVER, I FOUND AN SB. SB 15-045. I THINK IT APPLIES.

12/06/2018
Components: STEERING,SERVICE BRAKES
Incident Date: 12/05/2018
Crash: No
Fire: No
Vehicle Identification Number: 5FNYF4H91DB******
Summary

I HAVE HAD SHAKING IN STEERING WHEEL AT 60-70 MPH AND BRAKES CAUSE THE CAR TO SHUDDER. THE BRAKES GRABBED WHEN LIGHTLY TOUCHED THEM AT 70 MPH TO AVOID A TRUCK THAT PULLED INTO MY LANE. AFRAID THAT VEHICLE WILL LOSE CONTROL DUE TO SUDDEN BRAKE AND SHUDDER IN STEERING.

10/25/2018
Components: ELECTRICAL SYSTEM,STRUCTURE,UNKNOWN OR OTHER
Incident Date: 10/22/2018
Crash: No
Fire: No
Vehicle Identification Number: 5FNYF4H45DB******
Summary

REAR DOOR IS NOT OPENING , SWITCH DOES NOT RESPOND TO PRESSING , YOU HEAR THE UNLOCKING SOUND AND LIGHT TURNS ON BUT DOOR WONT OPEN , THIS IS NOT AN ELECTRICAL DOOR THAT OPENS BY ITSELF , THIS IS A MAIN ISSUE SINCE I CANNOT OPEN THE DOOR TO PUT MY KIDS STROLLERS , ETC . BY DOING SO MUCH PRESSURE IN THE DOOR , I TOOK OFF THE HANDLE AND BROKE ONE OF THE PINS . IS ANYBODY EXPERIENCING THE SAME ISSUE ?

10/08/2018
Components: STRUCTURE,UNKNOWN OR OTHER
Incident Date: 04/01/2018
Crash: No
Fire: No
Vehicle Identification Number: 5FNYF3H58DB******
Summary

I HAVE MAJOT PAINT REMOVAL ON THE ROOF OF MY HONDA PILOT. IT JUST COMES OFF IN SHEETS WHEN WE ARE DRIVING. WE TOOK IT TO OUR LOCAL HONDA DEALER AND THEY SAID WE DIDN'T WAX THE CAR ENOUGH AND THAT WAS WHY IT WAS HAPPENING. A CAR THAT IS 5 YEARS OLD SHOULD NOT HAVE PAINT COMING OFF IN SHEETS. IT IS SO BAD THAT I NOW HAVE TO WORRY ABOUT THE ROOF GETTING RUST BECAUSE THE PAINT COMES OFF DOWN TO THE METAL.

10/04/2018
Components: STRUCTURE
Incident Date: 05/15/2018
Crash: No
Fire: No
Vehicle Identification Number: 5FNYF3H95DB******
Summary

I HAVE A 2013 HONDA PILOT WITH ABOUT 85,000 MILES. A FEW MONTHS AGO WE NOTICED PAINT PEELING OFF OF THE HOOD. WE CONTACTED RUSTY WALLIS HONDA ABOUT THIS AND THEY COVERED THE REPAIRS ONLY AT 50%, WHICH LEFT ME PAYING ABOUT $450 FOR THE REPAIR WHICH WAS A TOTAL MANUFACTURER'S DEFECT. I TOLD THEM I WAS UNHAPPY WITH THIS BUT THEY SAID THE DECISION WAS FINAL. APPARENTLY THERE IS SOME SORT OF REGIONAL MANAGER THAT MAKES THESE DECISIONS, CALLED THE "DPMS". THE BODY SHOP MANAGER AGREED THAT IT WAS A DEFECT AND TOLD ME THAT THEY HAD HAD PROBLEMS LIKE THIS IN THE PAST. A FEW WEEKS AFTER WE GOT THE HOOD REPAIRED WE NOTICED THE SAME PROBLEM HAPPENING ON THE ROOF OF THE CAR. WE CONTACTED RUSTY WALLIS AGAIN AND THEY STATED THAT THEY WOULD ONLY COVER THIS REPAIR AT 50% WHICH LEAVES ME PAYING ABOUT $650. I AGAIN TOLD THEM I WAS UNHAPPY WITH THIS. I CALLED AMERICAN HONDA CUSTOMER SERVICE AND THEY TOLD ME THAT I COULD SCHEDULE A MEETING WITH THE DPMS. SO I CALLED MANAGERS AND SUPERVISORS AT RUSTY WALLIS. I HAVE EVEN SENT RUSTY WALLIS A PERSONAL EMAIL, ONLY TO GET NO CALLS OR EMAILS RETURNED AT ALL FROM ANYONE. SOMEONE FROM AMERICAN HONDA CUSTOMER SERVICE FINALLY CALLED ME AND SAID THAT THE DPMS WOULD NOT MEET WITH ME AND THAT THE DECISION WAS FINAL. I CAN'T HELP BUT FEEL COMPLETELY HELPLESS IN ALL THIS. IT IS RIDICULOUS THAT A 5 YEAR OLD CAR'S PAINT WOULD BE UNCONTROLLABLY PEELING OFF. THIS COULD JUST KEEP HAPPENING OVER AND OVER AGAIN UNTIL THE ENTIRE CAR GETS REPAINTED. I KNOW THAT HONDA HAS HAD CLASS ACTION LAWSUITS ABOUT THEIR PAINT IN THE PAST BUT APPARENTLY IS HASN'T HAPPENED FOR THIS MODEL YET.

08/28/2018
Components: STEERING,UNKNOWN OR OTHER,SERVICE BRAKES
Incident Date: 01/09/2018
Crash: No
Fire: No
Vehicle Identification Number: 5FNYF4H94DB******
Summary

WHEN DRIVING ON THE HIGHWAY BETWEEN THE SPEED OF 60-80 MPH, THE STEERING WHEEL SHAKES VERY NOTICEABLY MAKING IT VERY UNCOMFORTABLE TO DRIVE WITH THE VIBRATION. I HAVE HAD TIRES REPLACED AND THE WHEELS REBALANCED AND NOTHING SEEMS TO FIX THE PROBLEM. I HAVE BEEN DEALING WITH THIS FOR MONTHS AND NO SERVICE STATION IS ABLE TO FIX THE PROBLEM. FEARING THAT SOMETHING MAY HAPPEN WHEN DRIVING ON THE HIGHWAY OR WHEN MY CHILDREN DRIVE THE CAR. SAFETY IS MY NUMBER ONE CONCERN WHEN GETTING INTO A VEHICLE AND IT IS VERY UPSETTING THAT I BOUGHT A BRAND NEW CAR TO AVOID THE UNKNOWN PROBLEMS OF A USED VEHICLE. UPON DOING SOME RESEARCH ON THE INTERNET TO FIND A SOLUTION TO MY PROBLEM, I HAVE DISCOVERED THAT EVERY HONDA PILOT OWNER IS COMPLAINING ABOUT THE SAME ISSUE AND THAT HONDA DOES NOT WANT TO FIX THE PROBLEM.

08/26/2018
Components: FUEL/PROPULSION SYSTEM
Incident Date: 08/26/2018
Crash: No
Fire: No
Vehicle Identification Number: 5FNYF4H55DB******
Summary

MY CAR IS INCREASINGLY SMELLING LIKE GASOLINE AND EXHAUST. OUR GARAGE SMELLS STRONGLY OF GASOLINE. WHEN I USE A/C THE CABIN SMELLS LIKE EXHAUST. I JUST MADE A 5 MINUTE TRIP TO PICK UP MY DAUGHTER AND IT MADE ME FEEL DIZZY. WE HAVE NEVER SKIPPED ANY MAINTENANCE ON THE VEHICLE, EVERYTHING IS UP TO DATE. THE ODDLY GASOLINE-Y SMELL IN OUR GARAGE HAS JUST SUDDENLY GOTTEN TO THE POINT WHERE I REALIZE IT IS COMING FROM MY HONDA PILOT - I CAN FOLLOW THE SCENT DIRECTLY TO THE CAR EVEN WITH THE GARAGE DOOR OPEN. THE INTERIOR OF OUR CAR IS NOW BEING AFFECTED AND THE SMELL IS MUCH STRONGER WHEN A/C RUNS. HAD TO TURN IT OFF.

08/16/2018
Components: SERVICE BRAKES
Incident Date: 05/15/2018
Crash: No
Fire: No
Vehicle Identification Number: 5FNYF3H49DB******
Summary

THIS WILL BE THE 3RD TIME IN LESS THAN 80,000 MILES THAT I HAVE HAD TO HAVE THE BRAKE ROTORS AND PADS REPLACED DUE TO THE BRAKES EXCESSIVE STEERING SHAKE AT ANY SPEED. THIS CONDITION HAS TO BE DUE TO A STRUCTURAL PROBLEM WITH THE BRAKE HARDWARE MAKING IT BOTH COSTLY AND DANGEROUS. DEALERSHIP WANTS TO TAKE MY MONEY AND IGNORE THE PROBLEM.

08/03/2018
Components: VISIBILITY/WIPER
Incident Date: 05/03/2018
Crash: No
Fire: No
Vehicle Identification Number: 5FNYF4H42DB******
Summary

DRIVERS SIDE SUN VISOR WILL NOT STAY UP. ONE TIME WHEN I PULLED DOWN GENTLY TO BLOCK THE SUN IT BECAME LOOSE AND NEVER WOULD STAY UP AGAIN. IN READING ON CAR FORUMS THIS HAS BEEN AN ONGOING ISSUE WITH MANY MODELS OF HONDA CARS. I BELIEVE THIS IS A SAFETY ISSUE AND NEEDS TO BE ADDRESSED BY RECALL FOR REPAIRS.

07/24/2018
Components: UNKNOWN OR OTHER
Incident Date: 07/24/2017
Crash: No
Fire: No
Vehicle Identification Number: 5FNYF4H95DB******
Summary

ELECTRICAL ISSUE WHILE STATIONARY AND EXTREME VIBRATIONS WHILE DRIVING.

05/30/2018
Components: STRUCTURE
Incident Date: 05/22/2018
Crash: No
Fire: No
Vehicle Identification Number: 5FNYF3H76DB******
Summary

PAINT CHIPPING FROM ROOF OF CAR. YOU CAN SEE THE GRAY PRIMER. HONDA REFUSES TO ACKNOWLEDGE PROBLEM. SAID MY CAR HAS TOO MANY MILES. IT HAS 60,000. IT IS WELL TAKEN CARE OF.

05/09/2018
Components: STRUCTURE
Incident Date: 11/10/2017
Crash: No
Fire: No
Vehicle Identification Number: 5FNYF3H50DB******
Summary

THE ROOF AND PART OF CAR ABOVE THE WINDSHIELD AND MOONROOF IS OXIDIZING AND IT LOOKS TERRIBLE. I KEEP READING IT'S BECAUSE OF THE POOR QUALITY PAINT USED ON CERTAIN HONDA. I HEARD OF A RECALL FOR OTHER HONDA MODELS AND YEARS AND OF COURSE MINE IS NOT INCLUDED IN THE RECALL. HONDA, I FEEL, NEEDS TO RECALL AND RE-PAINT THESE VEHICLES. I TAKE GOOD CARE OF MY PILOT--IT'S PARKED IN GARAGE, GETS WASHED AND WAXED REGULARLY AND AM THOROUGHLY DISGUSTED AT HOW IT LOOKS AND HONDA'S LACK OF EMPATHY.

05/05/2018
Components: UNKNOWN OR OTHER
Incident Date: 05/05/2018
Crash: No
Fire: No
Vehicle Identification Number: 5FNYF3H57DB******
Summary

WHILE DRIVING ON I65 NORTH OF BIRMINGHAM, AL AT 65-70 MPH WITH NO OTHER VEHICLES CLOSE BY, WE HEARD A LOUD POP AND THEN NOTICED WHAT SOUNDED LIKE AIR COMING INTO THE CABIN. WE PULLED BACK THE SUNROOF SHADE SLIGHTLY AND NOTICED SHATTERED GLASS. WE PULLED OVER TO FIND ABOUT A 4 INCH HOLD IN THE SUNROOF WITH SHATTERED GLASS ALL AROUND IT. WE BROKE OFF AS MUCH AS WE COULD SO OTHER VEHICLES WOULD NOT BE DAMAGED BY THE DEBRIS.

05/04/2018
Components: POWER TRAIN,ENGINE
Incident Date: 04/28/2018
Crash: No
Fire: No
Vehicle Identification Number: 5FNYF4H97DB******
Summary

ENGINE MIL ILLUMINATED. CODE P3400 INDICATED THROUGH OBD. NO LOW OIL PRESSURE INDICATION PRIOR TO MIL, COULD LEAD TO ENGINE FAILURE. REPLACED BOTH FRONT AND REAR ROCKER ARM OIL SWITCHES.

04/12/2018
Components: AIR BAGS,SEAT BELTS
Incident Date: 02/05/2018
Crash: No
Fire: No
Vehicle Identification Number: 5FNYF3H43DB******
Summary

THE SRS MODUAL IS DEFECTIVE SO I HAVE NON WORKING AIR BAGS AND THE LEFT SEAT BELT IS DEFECTIVE. HONDA SAYS THE WILL FIX THE SEAT BELT BOT NOT THE SRS MODUAL.

04/05/2018
Components: WHEELS
Incident Date: 07/17/2015
Crash: No
Fire: No
Vehicle Identification Number: 5FNYF4H51DB******
Summary

2013 HONDA PILOT. CONSUMER WRITES IN REGARDS TO VEHICLE ALLOY WHEELS DEVELOPED CRACKS. *SMD *CN

02/24/2018
Components: STRUCTURE
Incident Date: 02/19/2018
Crash: No
Fire: No
Vehicle Identification Number: 5FNYF4H91DB******
Summary

PAINT ON THE ROOF PEELED OFF FROM ONE DAY TO ANOTHER.

02/16/2018
Components: STRUCTURE
Incident Date: 02/15/2018
Crash: No
Fire: No
Vehicle Identification Number: 5FNYF4H5XDB******
Summary

TL* THE CONTACT OWNS A 2013 HONDA PILOT. THE CONTACT NOTICED THAT LARGE PATCHES OF PAINT WERE PEELING OFF THE VEHICLE. THE CONTACT STATED THAT THE PAINT WAS CRACKING RIGHT ABOVE THE WINDOW ON THE ROOF OF THE VEHICLE. THE VEHICLE WAS TAKEN TO AN UNKNOWN DEALER, BUT WAS NOT REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE AND INFORMED THE CONTACT THAT THERE WAS NO RECALL ON THE VEHICLE. THE APPROXIMATE FAILURE MILEAGE WAS 92,000.

01/27/2018
Components: WHEELS
Incident Date: 01/26/2018
Crash: No
Fire: No
Vehicle Identification Number: 5FNYF4H70DB******
Summary

I HAVE NOTICED FOR SOME TIME THAT THE FRONT DRIVER SIDE SEEMS TO SHAKE A LITTLE WHEN DRIVING. IT APPEARS THAT THERE IS A LEAK IN THE WHEEL BEARING. HOWEVER, THIS IS NOT THE FIRST TIME I'VE HAD AN ISSUE WITH THE WHEEL BEARING IN THE VEHICLE. A YEAR AGO, WHEN I DROVE ON THE HIGHWAY, I COULD NOT TURN THE WHEEL. I HAD TO PULL OVER, RE-START THE CAR TO TAKE IT TO THE DEALER. THE WHEEL BEARINGS WERE WORN DOWN AT THAT TIME. IT WAS REPLACED THEN AND NOW, ABOUT A YEAR LATER, I HAVE A LEAK.

01/27/2018
Components: SUSPENSION
Incident Date: 01/19/2018
Crash: No
Fire: No
Vehicle Identification Number: 5FNYF4H55DB******
Summary

FRONT SUSPENSION REAR LOWER ARM COMPLIANCE BUSHING FAILURE, LEAK. BOTH LEFT AND RIGHT SIDES STARTED AT THE SAME TIME. NOTICED AT ROUGHLY 45K MILES. COMMONLY KNOWN ISSUE WITH HONDA PILOT. TSB BULLETIN IS OUT BUT CANNOT LOCATE.

01/25/2018
Components: STRUCTURE
Incident Date: 01/19/2018
Crash: No
Fire: No
Vehicle Identification Number: 5FNYF4H9XDB******
Summary

A LARGE PATCH OF PAINT PEELED OFF THE ROOF OF MY CAR OVERNIGHT WHILE IT WAS PARKED IN MY DRIVEWAY, BETWEEN THE WINDSHIELD AND MOONROOF, AND HAS INCREASED IN SIZE OVER THE LAST WEEK, CONTINUING TO PEEL AS I DRIVE.

01/17/2018
Components: SERVICE BRAKES
Incident Date: 01/01/2018
Crash: No
Fire: No
Vehicle Identification Number: 5FNYF4H44DB******
Summary

I HAVE A 2013 HONDA PILOT EX 4WD WITH 52,610 MILES ON IT. IN VERY COLD WEATHER (AROUND 5 DEGREES F OR LESS) THE BRAKES DON'T FUNCTION CORRECTLY WHEN THE CAR IS FIRST STARTED. THERE IS A LOT OF PEDAL RESISTANCE AND IT ONLY GOES DOWN ABOUT A THIRD OF THE WAY OR LESS. DURING THIS TIME, THE BRAKES ARE BARELY ENGAGING (IT TAKES 3 FEET TO MAKE A STOP THAT WOULD NORMALLY ONLY TAKE 6 INCHES). THEN SUDDENLY THE PEDAL WILL GO DOWN ALL OF THE WAY AND THE BRAKES WILL BE WORKING. SOMETIMES IT CORRECTS ITSELF ALMOST RIGHT AWAY ON THE FIRST PUSH, OTHER TIMES IT TAKES SEVERAL MINUTES TO CORRECT. IN ALL BUT ONE OCCASION, THIS HAPPENED WHILE PARKED, HOWEVER, IT HAS HAPPENED ONCE ON THE ROAD ON AN EXTREMELY COLD (SUB 0 F) DAY (NOTABLY ON THAT DAY IT HAD BEEN STORED INSIDE OVERNIGHT PRIOR TO THE TRIP). NOTE THAT THIS IS NOT AN ABS TYPE EXPERIENCE (WHERE YOU ARE PUSHING THE PEDAL HARD BECAUSE THE ABS IS ACTIVATING) ' IN MY CASE THE PEDAL IS BARELY GOING DOWN, AND THE BRAKES ARE BARELY ENGAGING. THE VEHICLE HAS BEEN TWICE INSPECTED BY A HONDA DEALER, AND THEY REPLACED THE BRAKE FLUID AND BOTH FRONT AND REAR BRAKE PADS, BUT IT STILL HAPPENS. THE CHALLENGE IS THAT IT DOES NOT HAPPEN ALL OF THE TIME, SO IT IS HARD TO DUPLICATE FOR THE DEALER. BASED ON A WEB SEARCH, IT APPEARS THAT OTHERS HAVE EXPERIENCED THE PROBLEM: HTTP://WWW.PILOTEERS.ORG/FORUMS/82-2012-2015-PILOT/147306-COLD-WEATHER-BRAKES.HTML HTTP://WWW.PILOTEERS.ORG/FORUMS/114-2016-THIRD-GENERATION-PILOT/141257-HARD-BRAKE-PEDAL-MORNING.HTML

01/11/2018
Components: POWER TRAIN
Incident Date: 01/05/2018
Crash: No
Fire: No
Vehicle Identification Number: 5FNYF3H69DB******
Summary

MOTOR LOST A CYLINDER AT 85,000 MILES DRIVING AT 60 MPH.

01/02/2018
Components: POWER TRAIN
Incident Date: 12/23/2017
Crash: No
Fire: No
Vehicle Identification Number: 5FNYF4H90DB******
Summary

WHILE DRIVING IN THE FREEWAY WITH MY FAMILY, THE RADIATOR BLEW UP AND SPILLED THE FLUIDS INSIDE THE ENGINE COMPARTMENT OR HOOD THERE WAS SMOKE COMING OUT OF THE COMPARTMENT A MESSAGE POPPED UP ON THE DASHBOARD SAYING ENGINE IS OVER HEATING AND IT STOPPED. THIS CAR ONLY HAS AROUND 46000 MILES ON THE CAR. IT SEEMS LIKE HONDA ISSUED RECALL FOR RADIATOR PROBLEMS ONLY ON 2017 HONDA PILOTS. BUT, THIS PROBLEM SEEMS TO EXIST IN OTHER OLDER MODELS ALSO. IT IS SAFETY ISSUE. IT IS VERY IMPORTANT THAT HONDA AND NHTSA LOOK CAREFULLY INTO THIS PROBLEM, ISSUE RECALL FOR OTHER OLDER MODELS AND FIX THE PROBLEM TO SAVE SOME LIFE'S.

12/09/2017
Components: AIR BAGS
Incident Date: 04/01/2015
Crash: No
Fire: No
Vehicle Identification Number: 5FNYF4H75DB******
Summary

TAKATA RECALL. TRADED IN TO BRIARWOOD FORD ANN ARBOR MI. UNKNOWN DAMAGE

12/08/2017
Components: AIR BAGS
Incident Date: 11/27/2017
Crash: Yes
Fire: No
Vehicle Identification Number: 5FNYF4H69DB******
Summary

RECEIVED A RECALL LETTER IN THE MAIL. DO I JUST TAKE IT TO THE NEAREST HONDA DEALERSHIP TO HAVE REPAIRED? WILL THERE BE ANY OUT-OF-POCKET COSTS, AND IS THIS SOMETHING THAT WE'LL BE REIMBURSED FOR IN THE FORM OF A RENTAL CAR UNTIL IT'S FIXED? WE ALSO LEASE A 2015 NISSAN LEAF. VIN: [XXX]. WE RECEIVED A LETTER IN THE MAIL FOR THIS CAR AS WELL. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6). *TR

11/26/2017
Components: STRUCTURE
Incident Date: 10/15/2017
Crash: No
Fire: No
Vehicle Identification Number: 5FNYF4H96DB******
Summary

THE PAINT ABOVE THE WINDSHIELD IN THE CENTER JUST FLAKED OFF. THE AREA IS APPROX. 6"X8" AND THE BARE METAL IS SHOWING.

11/25/2017
Components: ENGINE
Incident Date: 10/13/2017
Crash: No
Fire: No
Vehicle Identification Number: 5FNYF4H21DB******
Summary

THE ENGINE IS BURNING EXCESSIVE AMOUNTS OF OIL. 1 QUART EVERY 1,000 MILES

11/17/2017
Components: ELECTRICAL SYSTEM,AIR BAGS
Incident Date: 11/16/2017
Crash: No
Fire: No
Vehicle Identification Number: 5FNYF4H24DB******
Summary

TL* THE CONTACT OWNS A 2013 HONDA PILOT. WHILE DRIVING APPROXIMATELY 45 MPH, THE VEHICLE EXPERIENCED A COMPLETE LOSS OF POWER WITHOUT WARNING. THE VEHICLE WAS TOWED TO NARDY HONDA (559 MIDDLE COUNTRY RD, ST JAMES, NY), BUT THE FAILURE WAS NOT DIAGNOSED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS APPROXIMATELY 80,000.

11/15/2017
Components: ELECTRICAL SYSTEM
Incident Date: 09/14/2017
Crash: Yes
Fire: No
Vehicle Identification Number: 5FNYF3H55DB******
Summary

THE LOCKS WORK INTERMITTENTLY AND THE TAILGATE LOCKS AT INOPPORTUNE TIMES. THE DASH CAMERA WORKS OFF AND ON AS WELL AS THE LOCKS IN THE CAR. IT IS UNSAFE FOR MY CHILDREN BECAUSE THEY CAN GET LOCKED IN THE CAR.

10/24/2017
Components: AIR BAGS,UNKNOWN OR OTHER
Incident Date: 10/24/2017
Crash: No
Fire: No
Vehicle Identification Number: 5FNYF3H41DB******
Summary

"TAKATA RECALL" INFLATORS / AIRBAGS: AS PER NOTICE IN MAIL FROM TK HOLDINGS, INC., ET AL., WE CONTACTED THE HONDA DEALERSHIP IN ARLINGTON TX 'VANDERGRIFF HONDA & MADE APPOINTMENT TO MEET WITH SERVICE ADVISOR/REP. HOWEVER WHEN HE LISTED OUR VIN HE STATED ([XXX]) THAT ONLY 2 RECALLS WERE ISSUED ON OUR 2013 HONDA PILOT BUT NOT PERTAINING TO OUR VEHICLE'S AIRBAGS.. SO WOULD U PLEASE INVESTIGATE THE SUBJECT AS WE ARE SENIORS IN OUR AGE 70+ YEARS & VERY NERVOUS IN DRIVING OUR HONDA IN CASE OF ACCIDENT. YOUR WEBSITE LISTED UNDER 'SAFERCARS.GOV' STATES 'RIVETS DEFECTS' IN OUR MODEL 2013 PILOT BUT THE DEALERSHIP INSISTED THERE IS NO RECALL ON THE TAKATA AIRBAGS/INFLATORS FOR OUR MODEL YEAR 2013 HONDA PILOT FWD. YOUR FURTHER PROPER REVIEW IN FINDING OUT WHO IS TELLING THE TRUTH OR ANSWER W/BE APPRECIATED. THANKS IN ADVANCE FOR YOUR REPLY, & OUR BEST REGARDS. [XXX]. INFORMATION Redacted PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6).

07/24/2017
Components: UNKNOWN OR OTHER,SERVICE BRAKES
Incident Date: 07/22/2017
Crash: Yes
Fire: No
Vehicle Identification Number: 5FNYF4H58DB******
Summary

IT WAS A SUNNY AND VERY HOT DAY, TEMPERATURES ABOVE 90 DEGREES. THE VEHICLE WAS PROCEEDING WEST ON A 2 LANE IN TOWN STREET, WITH NO CURBS, WITH ONE VEHICLE IN FRONT, STOPPED AT THE INTERSECTION TO A 2 LANE HIGHWAY. AS THE VEHICLE WAS APPROACHING THE RAILROAD TRACKS, WITH A SLIGHT INCLINE, THE DRIVER APPLIED THE BRAKES FOR THE STOP SIGN AFTER THE RAILROAD TRACKS. AS THE DRIVER APPLIED THE BRAKES, THE CAR ACCELERATED TOWARDS THE HIGHWAY. AT THIS POINT, THE DRIVER SAID, 'IT'S NOT STOPPING'IT'S NOT STOPPING.' TO THE OVER 2 PASSENGERS OF THE CAR. THERE WAS A CAR IN FRONT OF THE CAR, WAITING TO TURN ONTO THE HIGHWAY AND CAR GETTING READY TO CROSS THE HIGHWAY, AS WELL AS A CAR ON THE HIGHWAY NEAR THE INTERSECTION. THE DRIVER CONTINUED TO APPLY THE BREAKS WITHOUT THE CAR BREAKING AND VEERED TO THE LEFT TO TRY TO AVOID THE CAR IN FRONT. AS THE CAR ACCELERATED, IT HIT THE CAR IN FRONT AND BOUNCED OFF THE LEFT BACK BUMPER OF THE CAR IN FRONT AND CAME TO A STOP. THEY CARS WERE NOT MOVING AT A HIGH RATE OF SPEED BUT THE CAR IN QUESTION WAS NOT STOPPING EVEN WITH THE BREAKS APPLIED, FOOT ON THE BRAKE PETAL, FOOT NOT ON ACCELERATOR. IT WAS ACCELERATING. THE CAR WAS PUT INTO PARK. THE CAR SEEMED TO 'HAVE A MIND OF IT'S OWN' NOT BREAKING BUT ACCELERATING. THERE WAS AN UNKNOWN CAUSE FOR THIS AS OF THIS TIME. A COUNTY DEPUTY WAS IN THE AREA AND CAME OVER TO THE ACCIDENT.

07/15/2017
Components: STRUCTURE
Incident Date: 07/15/2017
Crash: No
Fire: No
Vehicle Identification Number: 5FNYF3H95DB******
Summary

PAINT IS PEELING AND CHIPPING ON THE ROOF. VEHICLE IS GARAGED DAILY OUT OF THE SUN AND WHETHER.

07/13/2017
Components: SUSPENSION
Incident Date: 07/05/2017
Crash: No
Fire: No
Vehicle Identification Number: 5FNYF3H53DB******
Summary

WHEN VEHICLE HITS "WASH BOARD" AREAS SUCH AS SMALL INDENTATIONS IN PAVEMENT OR SMALL POTHOLES IT GOES AIRBORNE(65-70 MPH) AND WHEN IT COMES DOWN THE BACK WHEELS AREN'T TRACKING THE FRONT WHEELS CAUSING VEHICLE TO LURCH TO ONE SIDE OR OTHER. DEALER SAYS THAT IS JUST THE WAY PILOTS ARE, TOP HEAVY, ETC. SAID BUSHINGS, SHOCKS, ETC ARE OK. VEHICLE JUST DOESN'T FEEL SAFE. TO ME IT COULD LOSE CONTROL IN WET WEATHER!

06/17/2017
Components: SERVICE BRAKES
Incident Date: 06/16/2017
Crash: No
Fire: No
Vehicle Identification Number: 5FNYF3H45DB******
Summary

AFTER ONLY 25000 MILES, WHEN BRAKING, STEERING WHEEL VIBRATES EXCESSIVELY. STOPPING VEHICLE FROM HIGHER SPEEDS DANGEROUS AS CAR STEERING BECOMES UNSTEADY. DIAGNOSED WARPED FRONT ROTORS. NORMAL CITY DRIVING. REPLACED ROTORS AND PADS. VIBRATION IS NOW GONE.

06/01/2017
Components: ENGINE
Incident Date: 05/22/2017
Crash: No
Fire: No
Vehicle Identification Number: 5FNYF4H56DB******
Summary

WIFE HAD TO PULL OVER ON HER WAY BACK FROM DROPPING MY DAUGHTER OFF AT DANCE DUE TO CHECK ENGINE LIGHT COMING ON AND FRONT OF CAR SHAKING NOTICEABLY. CAR WAS NOT DRIVEABLE DUE TO SAFETY AND CONCERN OF FURTHER DAMAGING ENGINE AND HAD TO BE TOWED TO MECHANIC, WHO DIAGNOSED THE ISSUE AND RECOMMENDED THE CAR BE TAKEN TO DEALER AS IT'S A KNOWN ISSUE UNDER SERVICE BULLETIN 13-082. DEALER REPLACED PISTON RINGS AND SPARK PLUGS 1-4 AT NO CHARGE. HOWEVER, I HAD TO PAY FOR TOW AND INITIAL DIAGNOSIS FROM MY NON-HONDA DEALER MECHANIC. SUFFICE TO SAY WE'RE NOT HAPPY THIS IS HAPPENING AS WE'RE STILL PAYING THE CAR OFF AND WOULD NOT HAVE BOUGHT OUT THE LEASE LAST YEAR HAD WE KNOWN OF THIS ISSUE, WHICH WAS KNOWN BY HONDA BEFORE WE BOUGHT OUT THE LEASE.

05/16/2017
Components: SUSPENSION
Incident Date: 01/05/2017
Crash: No
Fire: No
Vehicle Identification Number: 5FNYF4H68DB******
Summary

DESCRIPTION: PURCHASED VEHICLE USED . AT THE TIME OF PURCHASE LEFT FRONT BEARING WAS NOISY AND IT WAS REPLACED WITH BEARING P/N DL513267 MILES ON VEHICLE 68000. THE NOISE SEEM TO STOP, BUT AT 73000-76000 MILES THE NOISE STARTED ON RIGHT SIDE WHEEL DURING DRIVING, LOUDER AS SPEED INCREASED. ON MAY 15, 2017 DEALER HAD TO REPLACE RIGHT WHEEL BEARING. THIS IS A PROBLEM WITH HONDA PILOT'S WHEEL BEARINGS THAT NHTSA HAS INVESTIGATED. A RECALL IS NEEDED FOR SAFETY AND CONSUMER COST PROTECTION IN REPLACING THEM.

04/25/2017
Components: SERVICE BRAKES
Incident Date: 04/05/2017
Crash: No
Fire: No
Vehicle Identification Number: 5FNYF4H56DB******
Summary

BRAKING AT HIGHWAY SPEEDS, 5-70MPH, CAR SHAKES LIKE CRAZY, ROTORS ARE WARPED AFTER 25000 MILES. WHEN APPLYING BRAKES THE CAR FRONT END SHAKES VERY BADLY. ROTORS ARE HONDA OEM.

04/03/2017
Components: POWER TRAIN
Incident Date: 03/31/2017
Crash: No
Fire: No
Vehicle Identification Number: 5FNYF4H79DB******
Summary

ON THURSDAY, MARCH 30, 2017, I HAD THE OIL CHANGED AND FLUIDS CHECKED IN MY 2013 HONDA PILOT. I DROVE HOME 26 MILES AWAY AND AVERAGE SPEED OF 65 MPH. THE NEXT DAY, I DROVE FROM SUMMERVILLE TO ROME TO CAVE SPRING ~ 60 MILES. LATER THAT DAY I HAD TO DRIVE BACK TO CAVE SPRING AND THEN HEADED HOME. ABOUT 15 MILES OUT OF ROME, DRIVING 65 MPH ON A 4 LANE DIVIDED HWY, MY CAR JUST STOPPED MOVING. I PUMPED THE ACCELERATOR AND NOTHING HAPPENED. I MANAGED TO COAST TO A STOP AND PULL ONTO THE SIDE OF THE HWY. THE AIR CONDITIONING AND RADIO WERE WORKING, THE ENGINE WAS RUNNING, BUT THERE WAS NO PULL FROM THE MOTOR. I TURNED THE CAR OFF AND WAS TRYING TO FIND SOMEONE TO COME GET ME. AFTER 15 MINUTES, I TURNED THE ENGINE ON, AGAIN, AC AND RADIO WORKING FINE, BUT NO ACCELERATION, AND COULD NOT GET IT TO MOVE FORWARD OR IN REVERSE. NO DASHBOARD LIGHTS CAME ON AT ALL. I HAD TO GET A WRECKER TO HAUL THE CAR TO THE DEALERSHIP. ON MONDAY, I CALLED ABOUT THE CAR AND THE DEALERSHIP SAID THE MECHANICS HAD BEEN OUT DRIVING THE CAR AND COULDN'T FIND ANYTHING WRONG WITH IT. I OFTEN HAVE TO DRIVE TO ATLANTA ON BUSINESS, AND I DO NOT FEEL SAFE DRIVING THIS CAR. IN FACT, I TOLD THE DEALER TO KEEP THE CAR UNTIL THEY FIX IT.

02/25/2017
Components: UNKNOWN OR OTHER
Incident Date: 12/28/2016
Crash: No
Fire: No
Vehicle Identification Number: 5FNYF4H95DB******
Summary

EVER SINCE I BOUGHT MY HONDA PILOT TOURING MANY MANY TIMES THERE HAS BEEN A HESITATION WHEN EXCELERATING BUT AFTER THE HESITATION IT EXCELERATES. UNTIL THE TIME I WAS GOING UP A HILL ON THE FREEWAY I EXCELERATED AND NOTHING HAPPENED - ABSOLUTELY NO EXCELERATION AT ALL. I HAD LITERALLY A SECOND TO DECIDE WHAT TO DO. I DECIDED TO USE MY MOMENTUM TO MOVE INTO THE SLOW LANE - IN FRONT OF AN 18 WHEELER - AND KEPT MOVING TO THE SHOULDER AND STOPPED. I TRIED TO START MY CAR AGAIN AND IT STARTED BUT STILLL NO EXCELERATION. I SHUT IT OFF AND TRIED AGAIN AND IT WOULDN'T START. WE WERE 40 MILES TOO FAR FOR THE HONDA TOWING BUT JUST A FEW MILES SHORT WITH AAA. WE HAD AAA TOW IT TO OUR HOME DEALER. THE DEALER COULDN'T REPLICATE THE PROBLEM. THEY SAID THEY THOUGHT THERE WAS DEBRIS IN THE MASS AIRFLOW SENSOR CAUSING FUEL TRIM FAILURE. LABOR FOR THIS WAS $120.00. MY CAR HASN'T COMPLETELY STOPPED AGAIN BUT IT STILL DOES ITS HESITATION THING. I SEE FROM READING THIS ARTICLE THAT ISN'T JUST MY PROBLEM. I THINK THIS SHOULD TELL HONDA THEY HAVE A PROBLEM THEY NEED TO ADDRESS.

02/20/2017
Components: ENGINE,FUEL/PROPULSION SYSTEM
Incident Date: 07/05/2016
Crash: No
Fire: Yes
Vehicle Identification Number: 5FNYF4H97DB******
Summary

ON 7/5/2016, I SET OUT TO DRIVE MY PARENTS TO AN APPOINTMENT. I AM THEIR FULL-TIME CAREGIVER. MY FATHER HAS DEMENTIA & RHEUMATOID ARTHRITIS AND MY MOTHER HAS ALZHEIMER'S. MY 9 YR OLD GOLDEN RETRIEVER WAS ALSO IN THE CAR. WHEN I TRIED STARTING THE CAR, IT DIDN'T WANT TO TURN OVER. BUT AFTER A FEW TRIES, IT STARTED. NO INDICATOR LIGHTS CAME ON, SO I FIGURED IT WAS A FLUKE. I PULLED OUT OF THE DRIVEWAY, BEGAN DRIVING (NEIGHBORHOOD - 25MPH SPEED LIM) AND SHORTLY BEGAN HEARING KNOCKING NOISES. AFTER LESS THAN A QUARTER OF A MILE (CROSSING SUBURBAN MAIN ROAD 35MPH SPEED LIM), THE CAR WOULD NOT RESPOND TO THE GAS PEDAL. I TURNED OFF THE AIR CONDITIONER AND ROLLED DOWN THE WINDOWS, AND I PROMPTLY TURNED AROUND AND HEADED BACK HOME. IT CONTINUED TO KNOCK AND FAILED TO ACCELERATE ABOVE 20 MPH. STILL, NO INDICATOR LIGHTS CAME ON. I ALSO CHECKED THE TEMPERATURE GAUGE AND OIL GAUGES AND THEY WERE ALSO GIVING NORMAL READINGS. WE FAILED TO MAKE IT THE QUARTER-MILE BACK HOME. SHORTLY AFTER I TURNED THE CORNER ONE STREET AWAY FROM OUR HOUSE, THERE WAS A SUDDEN EXPLOSION IN THE ENGINE RIGHT IN FRONT OF ME IN THE DRIVER'S SEAT AND THE FRONT OF THE CAR WAS ENGULFED IN FLAMES. LESS THAN A SPLIT SECOND BEFORE THE EXPLOSION, THE CHECK OIL AND CHECK ENGINE LIGHTS CAME ON. IT DIDN'T EVEN GIVE ME ENOUGH TIME TO GET MY FINGER ON THE KEY BEFORE IT SET ABLAZE. MY FATHER CAN'T WALK WELL AND USES A SCOOTER. BOTH MY PARENTS ARE DIMINISHED MENTALLY AND COULD NOT UNLOCK THEIR DOORS WHICH DID NOT UNLOCK AUTOMATICALLY. IF I HADN'T ROLLED DOWN THE WINDOWS, & IF THIS HAD HAPPENED ON THE MAIN ROAD INSTEAD OF OUR NEIGHBORHOOD WHERE PEOPLE CAME TO HELP, I COULD NOT HAVE GOTTEN EVERYONE OUT IN TIME. INSURANCE CO TOLD ME THERE WAS A RECALL ON ENGINE PISTON WE WERE NEVER NOTIFIED OF - #13V382000. NEITHER DEALERSHIP-HERITAGE HONDA WESTMINSTER MD-NOR LOCAL SERVICE PROVIDER SHOCKLEY HONDA KNEW ABOUT IT EITHER.

02/16/2017
Components: ELECTRICAL SYSTEM,STRUCTURE
Incident Date: 02/15/2017
Crash: No
Fire: No
Vehicle Identification Number: 5FNYF4H55DB******
Summary

THE LOCKS WORK INTERMITTENTLY AND THE TAILGATE RELEASES AT INOPPORTUNE TIMES (MOVING, PARKING, WHILE UNATTENDED). IT'S INCONSISTENT AND EXTREMELY CHALLENGING ESPECIALLY WITH SMALL CHILDREN WITH THE POTENTIAL OF LOCKING THEM IN THE CAR. PROACTIVELY, I HAVE TO KEEP ONE DOOR OPEN TO MAINTAIN GENERAL SAFETY. ADDITIONALLY, THE REAR CAMERA IS UNRELIABLE. IT ALSO WORKS INTERMITTENTLY.

10/22/2016
Components: STRUCTURE
Incident Date: 10/13/2016
Crash: No
Fire: No
Vehicle Identification Number: 5FNYF4H40DB******
Summary

WATER LEAKING IN FROM A FAULTY GROMMET ON THE RIGHT FRONT PASSENGER A-PILLAR. WATER IS COMING IN FROM THE GROMMET AND CAUSING MOLD AND MILDEW TO FORM ON THE FRONT DASH PAD AND ON THE FRONT CARPET AND CARPET PADDING.

09/29/2016
Components: UNKNOWN OR OTHER
Incident Date: 09/16/2016
Crash: No
Fire: No
Vehicle Identification Number: 5FNYF3H50DB******
Summary

TAKATA RECALL THE 2013 HONDA PILOT LEAKS WATER INTO THE PASSENGER CABIN IF THE CAR IS IN THE RAIN. SO MUCH WATER THAT THE CARPET AND PADDING UNDERNEATH ARE SOAKED AND WATER STANDING ON THE FLOORBOARD OF THE VEHICLE. THE PADDING AND CARPET EVEN AFTER CLEANING HAS BEGUN TO HAVE PROBLEMS AND MOLD BECAUSE IT HAS HAPPENED SO MANY TIMES. AMERICAN HONDA ADMITS/SAYS IT IS A DESIGN FLAW OF THE CAR, BUT THAT IT IS OUR PROBLEM TO TAKE CARE OF AND NOT TO PARK THE CAR OUTSIDE EVER,

09/01/2016
Components: POWER TRAIN,ELECTRONIC STABILITY CONTROL,ENGINE
Incident Date: 08/28/2016
Crash: No
Fire: No
Vehicle Identification Number: 5FNYF4H41DB******
Summary

ENGINE/PISTON/RING ISSUE. RINGS NOT ALIGNED PROPERLY IN ONE OF PISTONS ( FACTORY/ASSEMBLY ERROR) RESULTED IN OIL LEAKING AND THROWN ON ENGINE , CAUSED 2 SPARK PLUGS TO FAIL, THIS CAUSED ENGINE LIGHT TO COME ON AND THEN THE VSA AND VTM-4 CAME ON AND THE ECO LIGHT STOPPED WORKING...WE WERE TRAVELLING 70 MILES AN HOUR ON HIGHWAY. WE WERE REALLY AFRAID WHEN THE VTM-4 LIGHT CAME ON! WE HAD TO PULL OFF ROAD, FOR FEAR OF RUINING THE 4-WHEEL DRIVE SYSTEM, WE DIDN'T KNOW WHAT WAS HAPPENING.. WE COULDN'T GET THE LIGHTS TO GO OFF, FINALLY VTM-4 LIGHT WENT OFF AND ON THE OTHER LIGHTS STAYED ON...IT WAS CONFUSING.... BECAUSE THE LIGHTS WERE FALSE INDICATORS DUE TO BEING CONNECTED TO THE ENGINE LIGHT. THIS MALFUNCTION CAUSED THE VSA AND VTM-4 AND ECO LIGHT TO COME ON FALSELY. CREATING PANIC WHILE TRAVELLING 70 MILES AN HOUR ON INTERSTATE. CREATING THE FALSE IMPRESSSION THAT THE 4-WHEEL DRIVE SYSTEM HAD BEEN ACTIVATED WHILE TRAVELLING AT A SPEED OF 70 MILES AN HOUR. SUGGESTION:.... ENGINE LIGHT SHOULD BE SEPARATE FROM OTHER WARNING SYSTEM LIGHTS..THIS INCIDENT OCCURED APPROXIMATELY 300 MILES FROM OUR HOME ON A SUNDAY ..WE TOOK AUTOMOBILE TO DEALER MONDAY A.M. AND HAD REPAIR OF PISTON/RING GASKETS ETC IT WAS DETERMINED THE OTHER WARNING LIGHTS WERE FALSE INDICATORS.. .

08/22/2016
Components: SERVICE BRAKES
Incident Date: 08/08/2016
Crash: No
Fire: No
Vehicle Identification Number: 5FNYF4H9XDB******
Summary

AS POSTED BY SEVERAL OTHER CUSTOMERS, I HAVE HAD MULTIPLE PROBLEMS WHEN THE BRAKES ARE APPLIED AT MODERATE TO HIGH RATES OF SPEED GOING DOWNHILL. THE CAR BEGINS TO VIBRATE OR WAVER. I HAVE NOW HAD THE ROTORS SHAVED THE THIRD TIME AND AM SURE THEY WILL NEED REPLACEMENT SOON. EACH TIME THEY REPAIR IT LASTS FOR A SHORT PERIOD OF TIME. I HAVE BEEN TOLD IN THE PAST THIS IS COMMON WITH THIS VEHICLE. I CALLED HONDA CORPORATION AND THEY COULD NOT HAVE CARED LESS. THEY SAID IT WAS ALL DO TO "NORMAL WEAR AND TEAR". THE DEALER SERVICE DEPARTMENT WAS AS HELPFUL AS POSSIBLE, BUT THEY NEED TO ESCALATE THESE ISSUES TO CORPORATION SO THE CONSUMER IS PROTECTED. IT IS VERY FRIGHTENING TO FEEL THAT VIBRATION DURING DOWNHILL BRAKING. I OWNED A 2011 HONDA PILOT AND NEVER HAD THIS ISSUE SO IT IS SOMETHING IN THE DESIGN OR PARTS FOR THE 2013 MODEL. I AM CONSIDERING SELLING THE PILOT AND PURCHASING ANOTHER (NON-HONDA) SUV.

08/21/2016
Components: SERVICE BRAKES
Incident Date: 11/02/2015
Crash: No
Fire: No
Vehicle Identification Number: 5FNYF4H91DB******
Summary

WHEN BRAKING FROM HIGHWAY SPEEDS TO EXIT OFF RAMP, CAR SHIMMIES VIOLENTLY. STEERING. DIFFICULT TO MAINTAIN CONTROL OF VEHICLE AS STEERING WHEEL IS ALSO VIOLENTLY SHAKING. THROUGH RESEARCH APPEARS TO BE COMMON KNOWN DEFECT OF THE FACTORY INSTALLED BRAKE ROTORS. REPLACED TIRES, HAD ALIGNED. DID NOT CORRECT. HONDA USED FAULTY, DANGEROUS AND INFERIOR ORIGINAL PARTS. NHTSA SHOULD FORCE HONDA TO ISSUE RECALL. FAILURE OF SAFE BRAKING AT HIGHWAY SPEEDS PUT THE CAR OCCUPANTS AND ALL SURROUNDING VEHICLES IN LIFE THREATENING DANGER.

08/09/2016
Components: STEERING,SERVICE BRAKES
Incident Date: 07/20/2016
Crash: No
Fire: No
Vehicle Identification Number: 5FNYF3H51DB******
Summary

MY HONDA PILOT EX-L MODEL HAS 36500 MILES. IT ALL STARTED AFTER 20000 MILES, BREAKS STARTED FEELING SPONGY AND TAKES LONGER DISTANCE TO STOP THE VEHICLE. WHEN I TOOK IT TO DEALERSHIP, THEY TOLD ME THE BREAKS ARE WORKING AS DESIGNED. NOW MY STEERING IS SHAKING VIGOROUSLY WHEN I APPLY BREAK AFTER 40 MPH SPEED. ANYTHING LOWER THAT SPEED STEERING IS LESS SHAKY BUT I CAN FEEL THE STEERING IS SHAKING EVEN IN THAT SPEED. NOW BREAKING DISTANCE IS LOT LONGER AND DURING RED LIGHTS I AM CROSSING THE LINE DURING INTENSE TRAFFIC STOPS.

06/28/2016
Components: SERVICE BRAKES
Incident Date: 06/23/2016
Crash: No
Fire: No
Vehicle Identification Number: 5FNYF4H97DB******
Summary

FOR THE PAST 8 MONTHS, I HAVE BEEN HAVING A PROBLEM WITH THE CAR EXCELLERATING WHILE I WAS BRAKING. THE DEALERSHIP LOOKED AT THE CAR ON 3 OCCASIONS AND STATED THAT THERE WAS NO PROBLEM WITH THE TRANSMISSION. BECAUSE OF A RECENT SCARE WHILE DRIVING, I TOOK THE CAR TO SOMEONE WHO KNOWS ABOUT CARS. AFTER A TEST DRIVE, HE CONCLUDED THAT THE BRAKES WERE NOT ENGAGING PROPERLY GIVING THE FEELING THAT THE CAR WAS EXCELLERATING. HE FELT THAT THE ABS WAS NOT FUNCTIONING CORRECTLY AND RAISED AN ISSUE THAT COULD AN ACCIDENT AS THE BRAKES WERE DISENGAGING WHEN THE DRIVER EXPECTED THEM TO STOP THE CAR. HE ALSO FELT THAT THE BRAKE ACTION COULD CAUSE A LOSS OF CONTROL IT HAPPENS AT BOTH STREET AND HIGHWAY SPEED.

05/19/2016
Components: SEATS
Incident Date: 05/02/2016
Crash: No
Fire: No
Summary

THE NHTSA HEADREST STANDARDS ARE [XXX]. SERIOUSLY, DID ANY OF YOU EVEN [XXX] DRIVE A CAR WITH A HEADREST IN THE POSITION YOU MANDATE? YOU ARE INCOMPETENT AT YOUR JOB. FAIL! QUIT YOUR TAX PAYER FUNDED JOB AND GO WORK FOR A PAYCHECK. GO RUIN YOUR OWN LIFE INSTEAD OF RUINING EVERYONE ELSE'S FOR A CHANGE!! INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6). *TR

05/18/2016
Components: FUEL/PROPULSION SYSTEM
Incident Date: 10/05/2015
Crash: No
Fire: No
Vehicle Identification Number: 5FNYF3H48CB******
Summary

"CHECK GAS CAP" LIGHT REPEATEDLY ILLUMINATES. DEALERS AND MECHANICS SAY "TIGHTEN GAS CAP" OR REPLACE. DOES NOT SOLVE PROBLEM. PROBLEM IS FUEL PUMP CREATES HIGH PRESSURE AND WHEN EXCESS FUEL GOES THROUGH PRESSURE REGULATOR, FUEL FLASHES TO VAPOR; TANK LOSES VACUUM AND WARNING ILLUMINATES, DRIVER STOPS CAR IN TRAFFIC TO CHECK, CAUSING SAFETY PROBLEM. HUNDREDS OF COMPLAINTS ON INTERNET. HONDA SHOULD BE REQUIRED TO FIX THE PROBLEM.

04/18/2016
Components: POWER TRAIN,ENGINE
Incident Date: 08/01/2015
Crash: No
Fire: No
Vehicle Identification Number: 5FNYF4H42DB******
Summary

WHEN MY PILOT GOES INTO ECO MODE THERE IS CONSIDERABLE VIBRATION THAT CAN BE FELT IN THE STEERING WHEEL, GAS PEDAL, INTERIOR DOOR PANEL IF YOUR LEG IS RESTING AGAINST IT, ALSO THERE IS ENOUGH REVERB IN THE CAB THAT AT TIMES IT CAN IRRITATE YOUR INNER EAR. ITS THE WORST AROUND 45 TO 65 BUT CAN BE FELT AT MOST SPEEDS. IT DOESN'T MATTER WHETHER ITS CITY OR HIGHWAY ITS PRESENT WHENEVER ECO IS ON AT CRUISING SPEED. I TOOK MY PILOT TO THE DEALER I PURCHASED IT FROM TO GIVE THEM THE OPPORTUNITY TO TROUBLE SHOOT THE ISSUE. INITIALLY I THOUGHT IT WAS THE TRANSMISSION BUT THEY SAID IT WAS THE ENGINE GOING INTO ECO MODE AND THAT IT WAS NORMAL. I HAVE NEVER HAD A VEHICLES ENGINE PRODUCE THE AMOUNT OF VIBRATION THAT THIS ONE DOES AND TO BE TOLD ITS NORMAL TO ME IS UNACCEPTABLE. I HAVE SINCE READ MANY THREADS AND COMPLAINTS ABOUT THIS SAME ISSUE ON THE INTERNET. THIS NEEDS TO BE ADDRESSED WITH HONDA AND THEY NEED TO PROVIDE A SOLUTION. WE BOUGHT THIS VEHICLE IN THE SUMMER OF 2015, HAVE OWNED IT LESS THAT A YEAR AND THIS ISSUE MAKES IT A VERY UNDESIRABLE VEHICLE TO OWN AND IF HONDA DOESN'T PROVIDE A SOLUTION FOR THIS WE WILL MOST LIKELY GET RID OF THIS VEHICLE AND NEVER BUY ANOTHER HONDA AGAIN NOR RECOMMEND THIS MANUFACTURER.

03/26/2016
Components: VEHICLE SPEED CONTROL
Incident Date: 09/24/2013
Crash: No
Fire: No
Vehicle Identification Number: 5FNYF4H76DB******
Summary

SIMILAR TO NHTSA # 10819872 (ATTACHED PDF). VEHICLE GAS PEDAL/ACCLERATION BECOMES UNRESPONSIVE WHEN TAKING FOOT OFF GAS AND MANEUVERING LEFT/RIGHT OR AROUND A CURVE. TRYING TO RE-ENGAGE WILL TAKE 3 SECONDS OR NOT AT ALL. REMEDY IS TO TAKE FOOT OFF GAS AND PUMP THE GAS PEDAL. THIS CAUSES VEHICLE TO LURCH FORWARD. I HAVE LEARNED TO BRAKE TORQUE TO REGAIN GAS PEDAL CONTROL. THIS HAS HAPPENED SINCE 9/2013 AND IT IS NOW 3/2016. ALSO SPEED VARIES 10-20 MPH AND MILEAGE IS NOW 13000. ALMOST ACCIDENTS UNTIL I GOT USED TO IT.

03/15/2016
Components: SERVICE BRAKES
Incident Date: 05/15/2015
Crash: No
Fire: No
Summary

SEVERE VIBRATION WHEN BRAKING AT SPEEDS GREATER THAN 50MPH. PROBLEM STARTED AT APPROXIMATELY 19,000 MILES. HONDA DEALER CUT ROTORS AND PROBLEM RECURRED AGAIN AT 40,000. ROTORS ARE DEFECTIVE AND NEEDED TO BE REPLACED.

02/03/2016
Components: POWER TRAIN,ENGINE
Incident Date: 02/03/2016
Crash: No
Fire: No
Vehicle Identification Number: 5FNYF4H42DB******
Summary

I PURCHASED MY 2013 HONDA CERTIFIED PRE-OWNED IN AUGUST 2015. TEST DRIVE WAS SHORT AND FELT NO ISSUES. FELT THE SHUDDER ON A HIGHWAY DRIVE THE NEXT DAY. NOW I QUESTION IF THE SALESPERSON KNEW THIS WOULD BE NOTICED AND DELIBERATELY MADE THE TEST RIDE SHORT TO AVOID THIS BEING NOTICED. I EVEN ASKED HER ABOUT THE VIBRATION ISSUE FROM REPORTS I HAD READ ABOUT BEFORE THE PURCHASE. I WAS TOLD THIS WAS NOT AN VALID ISSUE AND THAT SHE HAD OWNED A PILOT AND NEVER FELT ANYTHING. THE CAR WAS BROUGHT BACK AND A SOFTWARE UPDATE WAS DONE AS WELL AS FLUID CHANGE IN TRANS WITHIN THE FIRST MONTH. IT STILL HAD THE SHUDDER. AFTER DRIVING FOR A FEW WEEKS TO GIVE IT A CHANCE TO PROVE ITSELF AND IT NOT ME "LOOKING" FOR A PROBLEM I CALLED AND SPOKE WITH THE SERVICE MANAGER TO REPORT THIS AND INFORM HIM I WOULD COMING BACK WHEN MY SCHEDULE ALLOWED. IT IS GETTING MORE FREQUENT AND IT DOES NOT SEEM TO MATTER WHETHER IN ECO MODE OR NOT. THE SHUDDER USUALLY HAPPENS AROUND 38-42 MPH. BUT WILL BEGIN ANYTIME THE VEHICLE CRUISES IN ANY SPEED RANGE CONTINUALLY. AT HIGHER SPEEDS I CAN FEEL MY SKIN SHAKE LIKE ONE OF THOSE FAT BURNING SHAKING BELTS FROM YEARS PAST. (JUST SO YOU KNOW I AM OF AVERAGE BUILD WITHOUT EXCESSIVE BODY SKIN.) BROUGHT THE CAR BACK A SECOND TIME. THAT WAS TODAY FEB. 3, 2016. WENT FOR RIDE WITH THE SERVICE MANAGER. TOLD HIM IT SEEMS TO BE GETTING WORSE. HIS CONCLUSION WAS THAT THIS "SHUDDER" WAS A "CHARACTERISTIC" OF MY $28,000 PURCHASE. MY 1999 SUBURBAN THAT I TRADED IN HAD A BETTER RIDE. VERY DISAPPOINTED WITH HONDA. I AM GOING TO ANOTHER DEALER TO GET A SECOND OPINION.

01/12/2016
Components: UNKNOWN OR OTHER
Incident Date: 01/11/2016
Crash: No
Fire: No
Vehicle Identification Number: 5FNYF4H92DB******
Summary

THE CAR HESITATES AND DOES NOT ACCELERATE, ESPECIALLY WHEN MAKING A TURN OR SLOWING DOWN AND THEN ACCELERATING IN TRAFFIC. IT DOES ACCELERATE AFTER IT PAUSES, IT IS VERY SCARY TO HAVE IT STOP AND NOT MOVE. THIS VIN WAS NOT PART OF THE RECALL ANNOUNCED TODAY, BUT THE PROBLEM IS EXACTLY WHAT IS HAPPENING WITH MY CAR. WILL THERE BE MORE RECALLS FOR THIS PROBLEM? WE HAVE BROUGHT IT TO THE HONDA DEALER WHEN IT WAS NEW, AND AGAIN BEFORE THE WARRANTY RAN OUT. THEY DENY THAT THERE IS A PROBLEM. IT IS NO LONGER UNDER WARRANTY.

01/07/2016
Components: SERVICE BRAKES
Incident Date: 01/06/2016
Crash: No
Fire: No
Vehicle Identification Number: 5FNYF4H42DB******
Summary

HONDA PILOT 2013 VEHICLE FRONT ROTORS WERE TURNED VERY EARLY IN VEHICLE OWNERSHIP DUE TO SHAKE/SHIMMY/POOR BRAKING ABILITY OF VEHIICLE. VEHICLE IS NOW BACK IN SHOP AND HONDA RECOMMENDS REPLACEMENT OF FRONT ROTORS DUE TO SEVERE WARPING. VEHICLE SKAES/SHIMMIES AND DIFFICULTY BRAKING IS AGAIN EXPERIENCED. SERVICE ADVISOR EXPLAINED HONDA HAS MANUFACTURED THE ROTORS WITH "CHEAP" MATERIALS AND ENCOURAGES "NO SUDDEN BRAKING OR HARD-STEPPING BRAKES " (OF COURSE HONDA REFUSES FINANCIAL COMPENSATION FOR ROTOR REPLACEMENT.) I HAVE SERIOUS CONCERNS ABOUT HONDA USING CHEAP AND POTENTIALLY DANGEROUS MATERIALS FOR BRAKING SYSTEM COMPONENTS. I DRIVE VERY CONSERVATIVELY AND THE VEHICLE HAS NEVER EXPERIENCED "HARSH BRAKING". I FEAR FOR MY SAFETY AND THE SAFETY OF OTHERS THAT HONDA DOES NOT STAND RESPONSIBLY BEHIND THE SAFETY OF IT'S HONDA PILOT 2013 AND ITS ROTOR PROBLEMS.

01/07/2016
Components: AIR BAGS
Incident Date: 01/01/2016
Crash: No
Fire: No
Vehicle Identification Number: 5FNYF4H56DB******
Summary

2013 HONDA PILOT. CONSUMER WRITES IN REGARDS TO VEHICLE AIR BAG LIGHT COMES ON RANDOMLY WHILE DRIVING. *SMD THE CONSUMER STATED THE AIR BAG ISSUE HAS BEEN GOING ON, SINCE THE VEHICLE WAS PURCHASED NEW. *JB

12/28/2015
Components: SERVICE BRAKES
Incident Date: 10/03/2014
Crash: No
Fire: No
Vehicle Identification Number: 5FNYF4H75 D******
Summary

PREMATURE WEARING OF THE FRONT BRAKES AND ROTORS. PULLING, VIBRATING, DIFFICULTY STOPPING STARTED EARLY AND INCREASED OVER TIME. PURCHASED THE CAR APRIL 2013. REPLACEMENTS DONE OCTOBER 2014 AT 24,800 MILES. HONDA WOULD NOT REIMBURSE US FOR THE REPAIRS

12/28/2015
Components: WHEELS
Incident Date: 09/24/2015
Crash: No
Fire: No
Vehicle Identification Number: 5FNYF4H75DB******
Summary

PREMATURE TIRE WEAR.PURCHASED CAR APRIL 2013. BROUGHT TO DEALER 09/24/2015 37,453 MILES. VEHICLE SCAN SUMMARY INDICATED THREE TIRES WITH MARGINAL TREAD DEPTH AND ONE WITH TREAD DEPTH LESS THAN RECOMMENDED MINIMUM. DELAER MOVED ONE REAR TIRE TO THE FRONT AND RECOMMENDED I DRIVE 5-10 THOUSAND MILES MORE TO GET MORE VALUE ON THE PRORATING OF THE TIRES. WHEN I RETURNED ON 12/28/2015 WITH 39,915 MILES I WAS TOLD THAT NO PRORATING WOULD BE GIVEN UNLESS I HAD WRITTEN PROOF OF TIRE ROTATION DONE EVERY 5,000 MILES. I DO NOT...WHO DOES? THE SUGGESTION WAS ERRONEOUS MISLEADING AND DANGEROUS BECAUSE IT KEPT ME DRIVING ON BALD TIRES DURING THE WINTER SEASON. THE ROTATION OF THE TIRES IS IRRELEVANT TO THE FACT THAT THE TIRES WORE TOO QUICKLY BECAUSE THEY ARE OF POOR QUALITY.

12/02/2015
Components: SERVICE BRAKES
Incident Date: 11/29/2015
Crash: No
Fire: No
Vehicle Identification Number: 5FNYF4H99DB******
Summary

FRONT BRAKE ROTORS ARE EXTREMELY POOR FOR THIS VEHICLE - I HAVE RE-SURFACED TWO DIFFERENT SETS OF ROTORS 3 TIMES EACH NOW AND THEY CONTINUE TO WARP. THE OEM ONES LASTED 12K MILES BEFORE WARPING THEN NEEDING RESURFACED. I THEN BOUGHT AN AFTERMARKET SET FROM ADVANCE AUTO PARTS AND THEY WARP AT LESS THAN 10K MILES BEFORE HAVING THEM RE-SURFACED. THEY SEEM TO WARP THE EASIEST WHEN TRAVELING AT HIGHWAY SPEEDS AND JUST BRAKING NORMALLY AT AN OFF RAMP WHEN EXITING THE HIGHWAY, THE STEERING WHEEL STARTS TO WOBBLE AND THE BRAKES VIBRATE BADLY. THE BRAKES ARE WAY WORSE AFTER THE ROTORS WARP. 3 TIMES I HAVE HAD THOSE SETS OF ROTORS RE-SURFACED 3 TIMES.

11/04/2015
Components: UNKNOWN OR OTHER
Incident Date: 10/01/2015
Crash: No
Fire: No
Vehicle Identification Number: 5FNYF3H78DB******
Summary

STALLS AND HESITATES WHEN TURNING LEFT ESPECIALLY ON ROUNDABOUTS

10/22/2015
Components: SERVICE BRAKES
Incident Date: 10/15/2015
Crash: No
Fire: No
Vehicle Identification Number: 5FNYF4H67DB******
Summary

BRAKES HAVE BAD VIBRATION WHEN STOPPING AT SPEEDS AROUND 60 MPH.

10/18/2015
Components: STEERING
Incident Date: 10/17/2015
Crash: No
Fire: No
Vehicle Identification Number: 2HKYF18683H******
Summary

KEY WILL EITHER NOT GO INTO IGNITION KEY LOCK, OR IT WILL GO IN BUT YOU CAN'T TURN IT TO START CAR

08/18/2015
Components: SEATS
Incident Date: 07/17/2015
Crash: No
Fire: No
Vehicle Identification Number: 5FNYF3H59DB******
Summary

FRONT SEATS CAUSE TERRIBLE BACK, SHOULDER, NECK AND HIP PAIN THAT LASTS FOR DAYS AND FORCES US TO VISIT A CHIROPRACTOR FOR TREATMENT, REPEATEDLY. THEY CAUSE SHOULDERS TO HUNCH AND FORCE NECK FORWARD IN AN UNNATURAL AND UNHEALTHY POSITION. THE PAIN IS A DISTRACTION WHILE DRIVING.

08/04/2015
Components: POWER TRAIN
Incident Date: 07/31/2015
Crash: Yes
Fire: No
Vehicle Identification Number: 5FNYF4H7XDB******
Summary

PARKED ON LEVEL PAVED SHOULDER OF SMALL-TOWN 2-LANE ROAD IN UPSTATE NY. PLACED TRUCK IN PARK, AND VERIFIED TRUCK SHIFTER IN PARK. LEFT TRUCK IDLING IN PARK TO KEEP A/C GOING DURING BRIEF STOP TO WALK TO REAR PASSENGER DOOR TO HAND ITEM FROM REAR FLOOR BACK TO TODDLER. AS I APPROACED REAR DOOR, TRUCK (WITHOUT BEING TOUCHED/BUMPED) ENGAGED AND BEGAN DRIVING AWAY UNDER POWER, NOT ROLLING. CHASED TRUCK AND PARTIALLY JUMPED IN (SHORT LEGS). ATTEMPTED TO PUT TRUCK IN PARK TO STOP IT, BUT SHIFTER IN PARK ALREADY, REFOCUSED ON TRYING TO TURN OFF KEYS. TRUCK HAD ENOUGH TORQUE TO DRIVE ACROSS 2-LANE ROAD, FULLY/EASILY DRIVE OVER CURB, THEN DRIVE DOWN INTO GULLY WITH ME ONLY PARTIALLY INSIDE. WHEN TRUCK GOT STUCK AT BOTTOM AND STALLED, FINISHED CLIMBING INSIDE AND TURNED OFF TRUCK. RE-VERIFIED SHIFTER STILL IN PARK. WITNESS AND HUSBAND ALSO VERIFIED SHIFTER STILL IN PARK. MANAGED TO JUST AVOID HITTING BIG TREE AND SETTING OFF AIRBAG. TODDLER UNINJURED, I DIDN'T APPEAR INJURED AT TIME, BUT LEGS AND KNEES BANGED UP REQUIRING DOCTOR'S VISIT. VEHICLE TOWED OUT OF GULLY AND SUPERFICIALLY REPAIRED ENOUGH TO CAUTIOUSLY DRIVE HOME TO MD FOR FULL REPAIR.

08/02/2015
Components: FUEL/PROPULSION SYSTEM
Incident Date: 07/18/2015
Crash: Yes
Fire: No
Vehicle Identification Number: 5FNYF3H90DB******
Summary

WHILE DRIVING UP THE DRIVEWAY AND TURNING THE STEERING WHEEL TO THE RIGHT, THE CAR ACCELERATED BY ITSELF, TRIED TO APPLY THE BRAKES BUT THE BRAKES DIDN'T WORK CAUSING THE SUV TO CRASH THRU A CONCRETE FENCE AND DOWN A 40 FEET CLIFF.

07/27/2015
Components: SERVICE BRAKES
Incident Date: 07/12/2015
Crash: No
Fire: No
Summary

WHEN TRAVELING AT HIGH SPEEDS (OVER 60 MPH) AND APPLYING THE BRAKES, THE STEERING WHEEL BEGINS TO VIBRATE VIOLENTLY. MOST LIKELY, THE ROTORS ARE WARPED. I CONTACTED THE DEALERSHIP TO SEE IF THE ROTORS WERE STILL COVERED UNDER WARRANTY, THEY SAID THEY WERE NOT COVERED, BUT A LOT OF PEOPLE WERE HAVING THE SAME ISSUE AS ME. THIS COULD BE VERY DANGEROUS IF THE BRAKES ARE COMPROMISED.

06/05/2015
Components: SUSPENSION
Incident Date: 11/15/2013
Crash: No
Fire: No
Summary

TL* THE CONTACT OWNS A 2013 HONDA PILOT. THE CONTACT STATED THAT THERE WAS A CONSTANT GRINDING AND RATTLING NOISE COMING FROM THE REAR OF THE VEHICLE. THE VEHICLE WAS TAKEN TO THE AUTHORIZED DEALER MORE THAN FIVE TIMES. THE TECHNICIAN INSPECTED AND TEST DROVE THE VEHICLE BUT WAS UNABLE TO DIAGNOSE THE FAILURE. THE TECHNICIAN PROVIDED SEVERAL REPAIRS THAT FAILED TO REMEDY THE FAILURE. THE VEHICLE WAS TAKEN BACK TO THE AUTHORIZED DEALER FOR FURTHER INSPECTION AND DIAGNOSIS. THE VIN WAS NOT AVAILABLE. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 10,000.

05/29/2015
Components: UNKNOWN OR OTHER
Incident Date: 05/11/2015
Crash: No
Fire: No
Vehicle Identification Number: 5FNYF4H90DB******
Summary

I NOTICED A GRINDING SOUND WHEN THE VEHICLE WAS PUT IN GEAR AND MOVING. THE NOISE GOT LOUDER WHEN THE AIR CONDITIONER WAS RUNNING. I TOOK THE VEHICLE TO THE DEALER SERVICE DEPARTMENT TO BE CHECKED OUT. THE SERVICE DEPARTMENT DETERMINED THAT THE REAR ENGINE MOTOR MOUNTS HAVE FAILED AND NEEDED TO BE REPLACED. THE SERVICE TECHNICIAN ADMITTED THAT THIS WAS UNUSUAL. I HAVE REASON TO BELIEVE THAT IS IS UNUSUAL AND DANGEROUS. I HAVE A 2003 HONDA PILOT THAT I DROVE FOR 10 YEARS. I NEVER EXPERIENCED ANYTHING LIKE THIS. I KNOW HOW DANGEROUS MOTOR MOUNT FAILURE CAN BE AS I WAS DRIVING CAR WHEN THE MOTOR MOUNTS FAILED AND CAUSE LOST OF CONTROL OF THE VEHICLE RESULTING IN A CRASH THAT COULD HAVE KILLED THE FOUR OF US RIDING IN THE VEHICLE.

05/27/2015
Components: VISIBILITY/WIPER
Incident Date: 05/12/2015
Crash: No
Fire: No
Vehicle Identification Number: 5FNYF4H50DB******
Summary

CAR WAS PARKED IN GARAGE. FOUND FRONT WINDSHIELD CRACKED NEXT DAY. CRACK IS IMPAIRING LINE OF SIGHT. I FEEL THAT WINDSHIELD SHOULD NOT HAVE CRACKED. HAVE READ OF MANY OTHER HONDA PILOTS HAVING SIMILAR PROBLEM.

05/19/2015
Components: WHEELS
Incident Date: 05/13/2015
Crash: No
Fire: No
Vehicle Identification Number: 5FNYF4H9XDB******
Summary

MICHELIN PRIMACY MXV4 235/60/R18, RIGHT REAR PASSENGER SIDE TIRE BLEW OUT SUDDENLY WITH CATASTROPHIC LOSS OF AIR. LUCKY NOT A FRONT TIRE. I WAS ABLE TO GET TO THE SIDE OF INTERSTATE. THE ENTIRE OUTSIDE OF SIDEWALL WAS BROKEN OFF OF TIRE TREAD. TIRES AIR PRESSURE CHECKED BEFORE START OF VACATION. PHOTOS OF TIRE AVAILABLE.

05/19/2015
Components: POWER TRAIN
Incident Date: 05/12/2015
Crash: No
Fire: No
Summary

THIS VEHICLE SEEMS TO HAVE A DESIGN FLAW. MANY THREADS EXIST ONLINE DISCUSSING THE SAME. THE VEHICLE EXHIBITS STRANGE BEHAVIOR WHEN SHIFTING FROM P TO D AND LURCHES FORWARD. IN ADDITION SHIFTING BETWEEN GEARS IS PROBLEMATIC AT TIMES. LOTS OF SHUDDERING AND VIBRATIONS. I HAVE TAKE. TO DEALER ON 3 SEPARATE OCCASIONS WITH NO SUCCESS IN GETTING REPAIRED. DEALER DOES NOT ACKNOWLEDGE PROBLEMS. I BELEIVE THIS IS A SAFETY ISSUE AND NEEDS TO BE ADDRESSED. THANK YOU

02/26/2015
Components: VEHICLE SPEED CONTROL,ENGINE
Incident Date: 07/24/2013
Crash: No
Fire: No
Vehicle Identification Number: 5FNYF3H51DB******
Summary

ACCELERATOR PEDAL IS DEPRESSED AND THERE IS NO RESPONSE FROM THE MOTOR FOR ALMOST 2 SECONDS. THIS HAPPENS AT SLOW SPEEDS AND ALSO WHEN SLOWING DOWN ON THE FREEWAY ( SLOW DRIVER AHEAD ) THEN PRESSING THE ACCELERATOR PEDAL TO THE FLOOR TO PASS AND AGAIN, NO RESPONSE FROM THE MOTOR FOR SEVERAL SECONDS. THIS IS VERY INTERMITTENT AND I HAVE NOT YET BEEN ABLE TO DUPLICATE IT ON DEMAND. I HAVE BEEN DRIVING FOR ALMOST 50 YEARS AND HAVE NEVER EXPERIENCED THIS TYPE OF PROBLEM. IT CAN BE A BIT SCARY.

02/20/2015
Components: STEERING,ELECTRICAL SYSTEM
Incident Date: 02/16/2015
Crash: No
Fire: No
Vehicle Identification Number: 2HKYF18163H******
Summary

MY IGNITION KEY WILL NOT TURN AT TIMES. I HAVE TO INSERT AND REMOVE THE KEY MULTIPLE TIMES UNTIL IT TURNS. IT HAPPENS RANDOMLY BUT SEEMS TO BE GETTING WORSE AS TIME GOES BY. I AM AFRAID THAT ONE DAY I WILL GET STRANDED. I NOTICED THAT SEVERAL PEOPLE HAVE REPORTED THAT HONDA IS AWARE OF THE ISSUE. *TR

02/18/2015
Components: SERVICE BRAKES
Incident Date: 02/13/2015
Crash: No
Fire: No
Vehicle Identification Number: 5FNYF4H99DB******
Summary

BRAKE PEDAL IS SOFT, GOES DOWN SEVERAL INCHES BEFORE THE BRAKES ENGAGE. TOOK CAR TO RIGHT HONDA IN SCOTTSDALE, AZ. THEY SAID ALL HONDA PILOTS DO THAT. THIS IS NOT SAFE AND SHOULD BE FIXED. WEBSITE CHAT ROOMS HAVE COMPLAINT AFTER COMPLAINT ON THIS VERY TOPIC. *TR

02/09/2015
Components: SERVICE BRAKES
Incident Date: 06/12/2013
Crash: No
Fire: No
Summary

PURCHASED A NEW 2013 HONDA PILOT - WITHIN 7-8 MONTHS BRAKES WERE VIBRATING AND CATCHING. TOOK TO HONDA DEALER FOR REPAIR. DEALER STATED YES THEY WERE AWARE OF THIS PROBLEM AND IT HAD BEEN OCCURRING ON THEIR VEHICLES. WITHIN ANOTHER 8-9 MONTHS SAME THING HAPPENS. DEALER STATED THAT ROTORS BECOME WARPED. THEY REPAIRED BUT I HAD TO PRESSURE THEM TO REPAIR WITH NO CHARGE. PILOT IS NOW JUST OVER 2 YEARS OLD - HAS 34,450 MILES AND IT IS HAPPENING AGAIN. WHEN I MENTIONED THIS TO CUSTOMER SERVICE REP HE STATED "YES VEHICLE WEIGHTS TOO MUCH - IS TOO HEAVY". IF HONDA IS AWARE OF THIS PROBLEM WHY ARE THEY NOT FIXING IT / HAVING BETTER DESIGN, ETC? I WILL NOT PURCHASE ANOTHER HONDA. *TR

02/09/2015
Components: SEATS,UNKNOWN OR OTHER
Incident Date: 08/17/2013
Crash: No
Fire: No
Vehicle Identification Number: 5FNYF3H40DB******
Summary

EVERY TIME I DRIVE THE CAR I HEAR SOME RATTLE- SQUEAKY KIND OF NOISES COMING FROM THE PASSENGER FRONT SEAT , I HAVE TAKEN THE CAR 4 TIMES ALREADY AND THE TECHNICIAN HASN'T BEEN ABLE TO FIX THE PROBLEM . *TR

02/09/2015
Components: ENGINE
Incident Date: 04/21/2013
Crash: No
Fire: No
Vehicle Identification Number: 5FNYF4H40DB******
Summary

EVER SINCE PURCHASED NEW, THE ENGINE HESITATES AT 10 MPH WHEN ACCELERATING. I HAVE TAKEN IT TO THE DEALER REPEATEDLY, BUT THEY DO NOT GIVE ME ANY REASON FOR WHY THIS IS HAPPENING. IT HAPPENS PERIODICALLY ABOUT TWO TO THREE TIMES A WEEK. PRESENTLY VEHICLE HAS 15,000 MILES ON IT. THIS IS DANGEROUS AS I MIGHT BE CHANGING LANES, ACCELERATING FORWARD, OR TURNING A CORNER, WHEN THE VEHICLE HESITATES. I HAVE ALSO REPORTED THIS TO AMERICAN HONDA, WITH NO EXPLANATION GIVEN BY THEM EITHER. *TR

01/23/2015
Components: SERVICE BRAKES
Incident Date: 12/01/2014
Crash: No
Fire: No
Summary

TL*THE CONTACT OWNS A 2013 HONDA PILOT. THE CONTACT STATED WHEN THE BRAKES WERE APPLIED, THE VEHICLE VIBRATED AND THE STEERING SHIMMIED. THE FAILURE RECURRED ON NUMEROUS OCCASIONS. THE VEHICLE WAS TAKEN TO A DEALER, WHERE IT WAS DIAGNOSED THAT THE ROTORS NEEDED TO BE REPLACED. THE FAILURE HAD NOT BEEN REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 12,000. THE VIN WAS UNAVAILABLE.

01/12/2015
Components: ENGINE
Incident Date: 12/22/2014
Crash: No
Fire: No
Vehicle Identification Number: 5FNYF4H42DB******
Summary

MY HONDA PILOT VIBRATES AND HUMS WHEN THE ECO LIGHT COMES ON. I NOTICE IT AT LOWER SPEEDS AND RPMS, NOT SURE IF IT IS TRANSMISSION OR ENGINE, MENTIONED TO MY SERVICE TECH BUT THEY COULD NOT FIND AND ISSUE. *TR

01/07/2015
Components: ENGINE
Incident Date: 10/16/2013
Crash: No
Fire: No
Vehicle Identification Number: 5FNYF3H28DB******
Summary

OUR HONDA 2013 PILOT HAS HAD THIS PROBLEM SINCE WE PURCHASED IT NEW. THERE IS AN ENGINE NOISE THAT SOUNDS LIKE METAL VIBRATING/FLAPPING. IT USUALLY OCCURS WHEN DRIVING BETWEEN 40-60 MILES PER HOUR, BUT NOT ALWAYS. IT SEEMS TO HAPPEN WHEN DRIVING UP A HILL OR TURNING. ALTHOUGH IT ALSO OCCURS WHEN DRIVING ON A FLAT SURFACE DURING ACCELERATION. WE BROUGHT IT INTO THE DEALER SERVICE STATION TWICE. THE FIRST TIME THEY DID NOT HEAR IT, BUT NEITHER COULD WE. DURING THE SECOND VISIT. THE MAINTENANCE SUPERVISOR SAID HE BARELY HEARD THE SOUND- IT WAS FAINT. THEY OFFERED NO EXPLANATION, BUT SAID TO BRING IT IN WHEN IT IS LOUDER. I'M CONCERNED THAT THEY WON'T HEAR IT UNTIL OUR 36 MONTH WARRANTY EXPIRES! I'VE READ ONE OTHER COMPLAINT ABOUT THIS NOISE AND SEE NO RECALLS. DOES ANYONE ELSE HAVE THIS PROBLEM WITH THEIR 2WD 2013 HONDA PILOT? *TR

12/30/2014
Components: ELECTRICAL SYSTEM
Incident Date: 12/07/2014
Crash: No
Fire: No
Vehicle Identification Number: 5FNYF3H97DB******
Summary

AT ABOUT 12:05 PM, ON DECEMBER 7TH (WHILE DRIVING APPROXIMATELY 45MPH) ON A FLAT SURFACE STREET WITH MY WIFE IN THE FRONT SEAT AND TWO CHILDREN IN THE BACK SEAT, WE HEARD A GRINDING NOISE COMING FROM BENEATH THE FRONT PASSENGER SIDE OF THE CAR. SECONDS LATER, MY WIFE GRABS HER FOOT AND SCREAMS IN EXCRUCIATING PAIN. I PULL OVER AND SAW A .25 INCH? THICK BY 5 INCH LONG ABRASION THAT RAN ACROSS THE ARC OF HER RIGHT FOOT THAT TORE THE TOP LAYERS OF HER SKIN. AFTER WE STOPPED BY A LOCAL TARGET TO BUY GAUZE AND BANDAGES AND DROPPED OFF OUR CHILDREN AT A LOCAL FRIEND'S HOUSE I CHECKED MY WIFE INTO URGENT CARE AT ST. JUDE'S HOSPITAL, LOCATED WITHIN TEN MILES OF THE INCIDENT, TO HAVE THE WOUND EXAMINED. A PHYSICIAN DIAGNOSED THE ABRASION AS A SECOND DEGREE ELECTRICAL BURN AND GAVE HER A TETANUS SHOT AND PAIN MEDICATIONS. I REPORTED THE ISSUE TO OC HONDA WORLD, THE DEALERSHIP WHERE I PURCHASED THE CAR FROM WHILE WAITING IN LOBBY. I TOOK THE CAR IN ON DECEMBER ON 9TH AND 17TH AND THE SERVICE DEPARTMENT AT OC HONDA WORLD FOUND NOTHING FAULTY. PHOTOS OF THE INJURY COULD BE VIEWED AT: HTTP://TINYURL.COM/PILOT-INJURY-PHOTOS. I CONTACTED [XXX], HUMAN RELATIONS MANAGER, FROM HONDA OF NORTH AMERICA ON DECEMBER 16TH TO ADDRESS A SAFETY QUESTION HE WOULD NOT ANSWER... IF MY CAR HAS BEEN INSPECTED BY THE SERVICE TECHNICIANS AT OC HONDA WORLD AND FOUND NOTHING FAULTY... IS IT SAFE TO TRANSPORT PASSENGERS IN THE FRONT SEAT OF MY CAR? HE POLITELY AND FIRMLY SAID I CANNOT ANSWER THAT QUESTION. HE STATED THAT ANYTHING COULD HAPPEN NOW AND IN THE NEXT TEN MINUTES. THIS WAS VERY COMFORTING AS I BOUGHT MY HONDA PILOT TOURING WITH THREE FACTORS IN MIND: (1) SAFETY; (2) RELIABILITY; AND (3) ROOMY INTERIOR SPACE. THIS INCIDENT COMPLETELY FACTORED OUT MY FIRST PRIORITY AS PASSENGER SAFETY HAS BEEN COMPROMISED... WHAT OPTIONS DO I HAVE AS A CONSUMER? INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6). *TR UPDATED 1/29/16 *JS

12/24/2014
Components: POWER TRAIN
Incident Date: 11/08/2014
Crash: No
Fire: No
Vehicle Identification Number: 5FNYF3H43DB******
Summary

PURCHASED VEHICLE USED AS A HONDA CERTIFIED VEHICLE ON 10/23/14. DURING TEST DRIVE WE DID NOT NOTICE VIBRATION IN DRIVE TRAIN - POSSIBLY BECAUSE FLUIDS WERE COLD. DURING A ROAD TRIP 2 WEEKS AFTER ABOVE DATE, WE NOTICED A VIBRATION IN 51, 52, 53 MPH RANGE. FELT LIKE TRANSMISSION OR TORQUE CONVERTER WAS TRYING TO SHIFT UP OR DOWN. TOOK BACK TO DEALERSHIP AND EXPLAINED PROBLEM, SERVICE WRITER TOOK FOR A TEST DRIVE AND EXPLAINED THAT HE FELT IT WAS WHEN ENGINE WAS GOING INTO "ECONOMY" MODE AND HALF THE CYLINDERS WERE SHUTTING DOWN.???? ON A LATER ROAD TRIP ON MORE OPEN HIGHWAY, WE NOTICED SAME VIBRATIONS IN 61, 62, 63 MPH RANGE - I WATCHED THE ECON. DASH LIGHT AND IT DIDN'T NECESSARILY CHANGE WHEN WE FELT VIBRATIONS. TOOK BACK TO DEALERSHIP AND I DROVE VEHICLE WHILE SERVICE WRITER WATCHED, LOOKED, AND LISTENED. HE SAID HE COULD FEEL VIBRATION BUT UNTIL A WARNING LIGHT CAME ON, THEY MIGHT SPEND MANY HOURS/DAYS TRYING TO FIND PROBLEM BUT NOT LOCATE IT. WE ARE KEEPING OUR FINGERS CROSSED THAT NOTHING SERIOUS DEVELOPS AND ENDANGERS LIVES OR VEHICLE! *TR

12/01/2014
Components: POWER TRAIN,ENGINE
Incident Date: 10/26/2014
Crash: No
Fire: No
Vehicle Identification Number: 5FNYF4H99DB******
Summary

TURNED ON THE CAR AND BACKED OUT OF MY DRIVEWAY, WHICH IS SLOPED SO IT DOES NOT REQUIRE ANY ACCELERATION. SHIFTED INTO GEAR ON THE STREET AND BEGAN TO ROLL FORWARD. APPLIED PRESSURE TO THE ACCELERATOR AND NOTICED THAT THE CAR WAS NOT RESPONDING AT ALL - ENGINE WAS NOT REVVING, CAR WAS NOT MOVING FORWARD DESPITE FLOORING THE GAS PEDAL. STOPPED AND SHIFTED INTO REVERSE AND HAD THE SAME PROBLEM. SIMULTANEOUSLY, SEVERAL WARNING LIGHTS APPEARED INCLUDING VEHICLE STABILITY CONTROL AMONG OTHERS. EVENTUALLY HAD TO LEAVE THE CAR DISABLED ON THE SIDE OF THE ROAD AND HAVE IT TOWED TO A LOCAL HONDA DEALER, WHERE THEY WERE UNABLE TO REPLICATE THE PROBLEM. AFTER 3 DAYS, THEY "RESET ALL THE COMPUTERS" AND TOLD ME THE CAR WAS FIXED. SAME PROBLEM OCCURRED 2.5 WKS LATER. AGAIN, DEALER COULD NOT REPLICATE THE PROBLEM. HOWEVER, THEY REPLACED THE "BOX" WHICH THE ACCELERATOR CONNECTS TO AND TOLD ME THE PROBLEM SHOULD BE FIXED. 3 DAYS AFTER RETURNING THE CAR TO ME, THE SAME INCIDENT OCCURRED A 3RD TIME. THIS TIME THE VEHICLE FLUIDS WERE ALSO OVERHEATING. I LEFT THE CAR RUNNING UNTIL A HONDA TECHNICIAN COULD COME AND TAKE A LOOK AND SEE THE PROBLEM IN ACTION. UNFORTUNATELY, HE SHUT THE CAR OFF UPON ARRIVAL AND THEN WAS NOT ABLE TO RECREATE THE PROBLEM. HONDA HAS NOW HAD MY VEHICLE FOR 8 DAYS WITH NO PROGRESS. THEIR ONLY SUGGESTION IS TO UNINSTALL THE REMOTE STARTER WHICH CAME WITH THE CAR WHEN I PURCHASED IT NEW. THEY HAVE NO EVIDENCE THAT THE REMOTE STARTER IS CAUSING THE PROBLEM AND HAVE NOT OFFERED TO COMPENSATE ME IN ANY WAY FOR ITS REMOVAL. CAR IS ONLY 1.5 YRS OLD. *TR UPDATED 12/22/2015*JS

11/07/2014
Components: VEHICLE SPEED CONTROL,ENGINE
Incident Date: 11/07/2014
Crash: No
Fire: No
Vehicle Identification Number: 5FNYF4H58DB******
Summary

THIS HAS HAPPENED SEVERAL TIMES: CAR IS A STOPPED OR SLOWLY ROLLING AND YOU STEP ON THE GAS TO GET INTO TRAFFIC FLOOR TO THE FLOOR AND THE CAR DOESN'T MOVE. THE NEWEST INCIDENT TODAY IS THE CAR WAS IN MOTION GOING APPROXIMATELY 10 MPH WHEN IT COMPLETELY DIED. ALL POWER LOST, COULD NOT STEER AND HAD TO PUMP THE BRAKE SEVERAL TIMES TO STOP. DEALERSHIP SAYS VERBALLY OVER PHONE NO OPEN RECALLS ON CAR AND UNLESS THEY CAN RECREATE, THEY PROBABLY CAN'T FIX ANYTHING. I AM GOING TO GET KILLED WITH MY BABY IN THIS CAR. *TR

10/27/2014
Components: VEHICLE SPEED CONTROL,ENGINE
Incident Date: 09/14/2013
Crash: No
Fire: No
Vehicle Identification Number: 5FNYF3H90DB******
Summary

WHEN TRYING TO ACCELERATE AT LOW SPEEDS OR FROM A STOP, THERE IS A 2-5 SECOND HESITATION AND THEN A SURGE. THIS HAS HAPPENED SEVERAL TIMES A WEEK SINCE WE BOUGHT THE VEHICLE. THE SCARIEST PART IS THAT IT IS UNPREDICTABLE. IT IS ESPECIALLY DANGEROUS WHEN ENTERING BUSY TRAFFIC, WHICH WE HAVE A LOT OF. WE HAVE COMPLAINED TO THE DEALER EVERY TIME WE HAVE TAKEN THE VEHICLE IN FOR REGULAR MAINTENANCE. OF COURSE THEY SAY THEY CAN'T MAKE IT FAIL WHEN THEY TEST DRIVE IT. *TR

10/25/2014
Components: SERVICE BRAKES
Incident Date: 07/27/2013
Crash: No
Fire: No
Vehicle Identification Number: 5FNYF4H59DB******
Summary

AT VARIOUS SPEEDS THERE WAS A SEVERE PULSATION. THIS ALSO OCCURED UPON BREAKING. THE VEHICLE WAS BROUGHT TO FINDLAY HONDA IN LAS VEGAS, NV. THIS OCCURED ON 25 JULY 2014. THE MILAGE WAS 31025. ON OCTOBER 16, 2014 I RETURNED MY VEHICLE TO THE SAME LOCATION AND HAD THE IDENTICAL WORK COMPLETED. A RESURFACIMG OF BOTH FRONT AND REAR BREAK DISCS . MILAGE 35128. FOUR THOUSAND MILES LATER AND THE SAME CONDITIION HAPPENS AGAIN! MY CONCERN IS THAT THIS PROBLEM WILL CONTINUE AND I DO NOT KNOW HOW MANY TIMES THESE DEFECTIVE DISCS CAN BE RESURFACED BEFORE I NEED TO HAVE THEM REPLACED. THIS WILL RESULT IN A HUGE EXPENCE, I'M SURE. I EXPECT A MUCH BETTER PRODUCT THAN WHAT I CURRENTLY OWN'. MY SON IS CURRENTLY DRIVING MY 2004 PILOT AND HAVE HAD ALMOST NO PROBLEM WITH THAT VEHICLE WHICH CURRENTLY HAS 136K.MILES. MY REMEMDY SHOULD BE THE REPLACEMENT OF THE BOTH THE FRONT AND REAR WHEELS WITHOUT CHARGE, BECAUSE THIS PROBLEM DOES NOT APPEAR TO BE GETTING BETTER. I EXPECT THE SAME PROBLEM TO OCCUR AT 40K WHICH, OF COURSE IS OUT OF WARRANTY. *TR

10/13/2014
Components: POWER TRAIN
Incident Date: 07/01/2013
Crash: No
Fire: No
Vehicle Identification Number: 5FNYF4H59DB******
Summary

ANY TIME ECO MODE VCM (VEHICLE CYLINDER MANAGEMENT) ENGAGES ENGINE SHUDDERS AND ENTIRE VEHICLE VIBRATES UNTIL ECO MODE DISENGAGES UPON INCREASED ACCELERATION. *TR

10/13/2014
Components: STEERING,SUSPENSION
Incident Date: 06/26/2013
Crash: No
Fire: No
Vehicle Identification Number: 5FNYF4H59DB******
Summary

VEHICLE PULLS TO THE LEFT. THE DEALER PERFORMED AN ALIGNMENT AFTER MY TEST DRIVE AND IT IMPROVED SLIGHTLY THOUGH TECHNICIAN INDICATED HE FOUND NOTHING. HAD VEHICLE ALIGNED BY DEALER AGAIN AT 5000 MILES AS IT WAS PULLING LEFT AGAIN. TECHNICIAN FOUND ALIGNMENT NEEDED CORRECTION. VEHICLE STILLS PULLS TO LEFT AND GETS WORSE THE MORE WE DRIVE IT. *TR

09/18/2014
Components: STEERING,POWER TRAIN,ENGINE
Incident Date: 03/08/2013
Crash: No
Fire: No
Summary

INTERMITTENTLY WHEN STARTING TO DRIVE AFTER BEING STOPPED AT LIGHT OR STOP SIGN THE ENGINE WILL HESITATE AND BOG DOWN FOR A FEW SECONDS BEFORE IT "KICKS IN" AND THEN THERE IS A "SURGE OF POWER". THIS IS VERY ANNOYING AND ALSO VERY DANGEROUS AS SOMEONE COULD EASILY GET REAR-ENDED OR WORSE YET GET CAUGHT IN THE INTERSECTION IN ONCOMING TRAFFIC. THERE IS ALSO VIBRATION AND SHUTTER AT CERTAIN SPEEDS AND SEEMS TO BE WORST WHEN ECO MODE KICKS IN AND WHEN DRIVING CONSERVATIVELY. THERE IS ALSO A PULL IN THE STEERING UPON ACCELERATION. *TR

09/08/2014
Components: FUEL/PROPULSION SYSTEM
Incident Date: 01/22/2013
Crash: No
Fire: No
Vehicle Identification Number: 5FNYF4H99DB******
Summary

SEVERE HESITATION WHEN TRYING TO ACCELERATE AT LOW SPEEDS...NO RESPONSE FOR 1 TO 2 SECONDS...EXTREMELY DANGEROUS WHEN TRYING TO TURN OR PULL INTO MOVING TRAFFIC...PROBLEM IS SPORADIC BUT FREQUENT(2-3 TIMES PER WEEK. *TR

08/18/2014
Components: LATCHES/LOCKS/LINKAGES
Incident Date: 08/15/2014
Crash: No
Fire: Yes
Vehicle Identification Number: 5FNYF4H65DB******
Summary

TEN MINUTES AFTER LOCKING THE PILOT WITH THE DRIVERS DOOR POWER LOCK, WE HEARD TWO BOOMS AND FOUND THE CAR WITH FIRE COMING OUT FROM UNDER THE HOOD AND HAD ENGULFED THE DASHBOARD. THE CAR WAS ENGULFED IN FLAMES BY THE TIME THE FIRE COMPANY COULD USE FOAM ON THE CAR. WE HAD NOT DRIVEN THE CAR FOR 7 HOURS PRIOR. *TR

08/14/2014
Components: POWER TRAIN,VEHICLE SPEED CONTROL,ENGINE
Incident Date: 02/01/2014
Crash: No
Fire: No
Vehicle Identification Number: 5FNYF4H93DB******
Summary

SOMETIMES WHEN STARTING OUT AND MAKING LEFT OR RIGHT HAND TURN AFTER BEING STOPPED AT A STOP LIGHT OR STOP SIGN, THE ENGINE WILL HESITATE AND BOG DOWN FOR A FEW SECONDS BEFORE IT "KICKS IN" AND THEN THERE IS A "SURGE OF POWER". THIS IS VERY ANNOYING AT THE LEAST AND ALSO VERY DANGEROUS AS ONE COULD EASILY GET REARENDED OR WORSE YET GET CAUGHT IN THE INTERSECTION IN ONCOMING TRAFFIC. *TR

07/08/2014
Components: AIR BAGS
Incident Date: 06/28/2014
Crash: No
Fire: No
Vehicle Identification Number: 5FNYF3H54DB******
Summary

ON 06/28/2014 THE FRONT PASSENGER AIRBAG SENSOR INDICATED THAT THE AIRBAG IS OFF WHEN A PASSENGER IS SEATED IN THE SEAT. MY 12 YR OLD SON (114 LBS.) WAS THE PASSENGER AT THE TIME OF FAILURE.WE HAVE DOCUMENTED/PHOTOGRAPHED THE AIRBAG LIGHT INITIATING A SENSOR AS BEING OFF WHILE THE SEAT HAS AN OCCUPANT AND WHILE THE VEHICLE IS BEING DRIVEN. THIS CONSTITUTES A SIGNIFICANT PUBLIC SAFETY HAZARD FOR ALL FRONT SEAT PASSENGERS OF 2013 HONDA PILOT VEHICLES AND ANY OTHER HONDA PRODUCT THAT USES THIS SAME SENSOR.FINDLAY HONDA, 7494 W AZURE DR, LAS VEGAS, NV 89130 , 702-982-4200. FINDLAY SERVICE HAS INSPECTED THE VEHICLE ON 06/30/2014, THEY ADVISED THAT THEY HAD RESET THE "CIRCUITS" TO THE AIRBAGS AND THAT THE VEHICLE WAS READY TO DRIVE. OUR 2013 HONDA PILOT MANUAL INDICATES THIS SENSOR WILL TURN OFF AIRBAGS IF PASSENGER IS LESS THAN 65 LBS. MY SON IS 114 LBS. WHEN THE AIRBAG DISARMED. WE PICKED IT UP LATE ON 06/30/2014 AND DISCOVERED THE SAME ISSUE AND LEFT IT AT THE DEALER SERVICE AGAIN FOR REVIEW TODAY, 07/01/2014.I BROUGHT MY SON IN WITH ME TO FINDLAY DEALERSHIP SERVICE THIS MORNING TO REPLICATE THE ISSUE IN FRONT OF FINDLAY DEALER TWO AUTO TECHS AND SERVICE EMPLOYEE. THE FAILURE OCCURRED AGAIN WITH MY SON IN THE SEAT AGAIN.I WAS JUST ADVISED BY FINDLAY HONDA SERVICE REP, DOUG GRANT ON JULY 2, 2014 THAT HIS TECHS CHECKED WITH HONDA CORPORATE WHO STATED " ANYONE UNDER 150 LBS., SEATED IN THE FRONT PASSENGER SEAT MAY DISABLE THE SENSOR WHICH WILL DISABLE THE FRONT PASSENGER SEAT AIRBAG FROM DEPLOYING DURING A CRASH.PLEASE INVESTIGATE AS THIS IS A HUGE VEHICLE SAFETY ISSUE. WE DO NOT WANT TO ACCCEPT THIS VEHICLE BACK TO USE AS THIS IS A UNKNOWN AND UNDOCUMENTED DISCREPANCY WITH HONDA AND ITS SERVICE AND PARTS SECTION. *JS

07/03/2014
Components: SERVICE BRAKES
Incident Date: 07/03/2014
Crash: No
Fire: No
Vehicle Identification Number: 5FNYF4H5XDB******
Summary

THE BRAKES STARTED TO VIBRATE WHEN APPLIED. THIS HAPPENED WITH ONLY 16000 MILES. IT WAS VERY FRIGHTENING TO MY WIFE. NOW THE CAR HAS 35000 MILES AND THE BRAKES ARE BAD AGAIN. *TR

05/29/2014
Components: ENGINE
Incident Date: 05/29/2014
Crash: No
Fire: No
Vehicle Identification Number: 5FNYF4H5XDB******
Summary

CRACKED OR DAMAGED PISTON RING OR RINGS...SPARK PLUG DAMAGED...."IN MY OPINION"THE ENGINE WILL NEVER BE RELIABLE, IT WILL NEVER BE RIGHT...AT 12,000 MILES.... *TR

05/22/2014
Components: ENGINE AND ENGINE COOLING
Incident Date: 10/26/2012
Crash: No
Fire: No
Summary

VEHICLE HESITATES/ AND SHAKES AT 45 AND 60 MPH, VERY SCARY. TOOK CAR TO DEALERSHIP IN BLUFFTON SC MARCH 2014 AND MAY 2014. DEALERSHIP COULD NOT REPRODUCE PROBLEM. *TR

05/19/2014
Components: ENGINE
Incident Date: 05/01/2014
Crash: No
Fire: No
Summary

TL * THE CONTACT OWNS A 2013 HONDA PILOT. THE CONTACT STATED THAT WHILE WAITING AT A TRAFFIC LIGHT, THERE WAS A SUDDEN INCREASE IN ENGINE RPMS AS THE VEHICLE HESITATED. THE VEHICLE WAS TAKEN TO THE DEALER. THE TECHNICIAN WAS UNABLE DIAGNOSE THE FAILURE. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE VEHICLE WAS NOT REPAIRED. THE VIN WAS NOT REPAIRED. THE FAILURE AND CURRENT MILEAGE WAS 1,200.

05/07/2014
Components: STEERING,SUSPENSION,POWER TRAIN
Incident Date: 12/07/2012
Crash: No
Fire: No
Vehicle Identification Number: 5FNYF4H78DB******
Summary

2013 HONDA PILOT. CONSUMERS WRITE IN REGARDS TO VEHICLE SHUDDERS, PULSATES AND VIBRATES INTERMITTENTLY DURING NORMAL DRIVING CONDITIONS. *SMD THE CONSUMER STATED THE SHUDDER, PULSATING AND VIBRATION OCCURRED INTERMITTENTLY DURING ANY AND ALL DRIVING CONDITIONS. THE CONSUMER WAS INFORMED BY HONDA REPRESENTATIVES AD TECHNICIANS THAT VIBRATION WAS CAUSED BY THE VARIABLE CYLINDER CONTROL SYSTEM AND IT USUALLY STARTED AFTER 1000 MILES. THE CONSUMER WAS INFORMED HONDA WAS WORKING ON A FIX, BUT MAY OR MAY NOT HAVE A SOLUTION IN THE FUTURE. ALSO, THERE WAS A VERY DISTINCT AND CONSTANT PULL TO THE LEFT IN THE STEERING SYSTEM. THE FUEL SYSTEM ALERT LIGHT ILLUMINATED AFTER THE TANK WAS FILLED WITH GAS. THE CONSUMER WAS INSTRUCTED BY THE DEALER, TO REMOVE AND REPLACE THE GAS GAP. THE ALERT LIGHT WENT OUT. THE CONSUMER STATED THE VEHICLE SHIFTED HARSHLY AND IT FELT AS THOUGH HE TRANSMISSION WAS FAILING. THE CONSUMER STATED THE PROBLEM BECAME WORSE AS TIME WENT ON. *JB

04/30/2014
Components: UNKNOWN OR OTHER
Incident Date: 04/30/1949
Crash: No
Fire: No
Vehicle Identification Number: 5FNYF4H78DB******
Summary

MY HONDA PILOT HAS BEEN EXPERIENING AN ENGINE CUT OFF AFTER MAKING A LEFT HAND TURN -- WHEN I STEP ON THE GAS NOTHING HAPPENS FOR AT LEAST 4 SECONDS THEN I RECIEVE A RAPID ACCELERATION == I AM AFFRAIND THAT SOMEONE IS GOING TO RUN INTO THE BACK OF MY PILOT WHEN I AM NOT ABLE TO ACCELERATE AFTER MAKING A LEFT HAND TURN --- PLUS, WHEN I ENTER MY GARAGE AFTER MAKING A LEFT HAND TURN THE CARE DOESN'T RESPOND FOR 3 TO 4 SECONDS == THEN I EXPERIENCE A VERY RAPID ACCELERATIOIN -- I AM AFFRAID THAT ONE DAY I WILL HIT MY GARAGE DOOR.

04/28/2014
Components: POWER TRAIN,SERVICE BRAKES
Incident Date: 05/02/2013
Crash: Yes
Fire: No
Vehicle Identification Number: 5FNYF4H22DB******
Summary

MY DAUGHTER WAS BACKING OUT OF THE GARAGE ONTO A SLOPED DRIVEWAY, APPLIED THE BRAKE, SHIFTED INTO PARK GEAR SELECTOR, EXITED AUTO TO RETRIEVE SOMETHING FROM GARAGE. NOTICED THE CAR ROLLING , ATTEMPTED TO GET IN THE CAR, AS HER TWO CHILDREN WERE IN THE REAR (AGES 6 &9).CAR ROLLED OVER HER LEG, RESULTING IN MAJOR COMPOUND FRACTURE, RESULTING IN EXTENSIVE SURGERY, METAL ROD AND SCREWS IN HER LEG. CAR ROLLED BACKWARDS CROSSING STREET INTO DITCH. POLICE REPORT INDICATES ENGINE WAS STILL RUNNING WITH GEAR IN REVERSE . HONDA CASE #[XXX] INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6). *TR UPDATED 10/21/2014 *JS

04/18/2014
Components: ENGINE
Incident Date: 06/25/2013
Crash: No
Fire: No
Vehicle Identification Number: 5FNYF3H2XDB******
Summary

JUNE 2013 - (3 MOS OLD) CAR CONSISTENTLY MISFIRES RIGHT BEFORE ECO LIGHT COMES, STALLS. REQUESTED TO HAVE THIS FEATURE TURNED OFF BUT PER DEALER THIS CANNOT HAPPEN. TOLD ME THIS WAS NORMAL COULD NOT "DUPLICATE" PROBLEM. SECOND TIME (JANUARY 2014) CHECK ENGINE LIGHT CAME ON CAR LOST POWER THEN TURNED ITSELF OFF. ONCE IT STATED AGAIN TOOK DIRECTLY INTO DEALER. THEY WERE NOT ABLE TO "DUPLICATE" PROBLEM AND CAR DOES NOT STORE PROBLEM CODE. KEPT FOR 5 DAYS UPDATED SOFTWARE. CAR STILL IS NOT 100% STILL FEEL MISFIRE PRIOR TO ECO LIGHT COMING ON. 3RD TIME TAKING CAR IN APRIL 2014 CHECK ENGINE LIGHT FLASHING LOSS POWER. PULLED TO SIDE TURNED OFF CAR. WITHIN 1/2 HR HAD CAR BACK TO DEALER. COULD NOT DUPLICATE PROBLEM. THE CAR DID NOT STORE PROBLEM CODE. WITHOUT THE CODES IT IS MY WORD AGAINST THERE'S. THIS DANGEROUS NOT KNOWING IF CAR WILL DECIDE TO STALL. BARELY 13 MOS OLD. *TR

03/12/2014
Components: POWER TRAIN,ENGINE
Incident Date: 01/15/2014
Crash: No
Fire: No
Vehicle Identification Number: 5FNYF4H55DB******
Summary

WHILE DRIVING IN FLORIDA AND LOUISIANA, I NOTICED A LOW-FREQUENCY BUZZING SOUND AND VIBRATION WHICH COULD BE FELT THROUGH THE STEERING WHEEL AND FLOORPAN. I BELIEVE IT IS ASSOCIATED WITH THE VARIABLE CYLINDER MANAGEMENT (VCM) FEATURE. IT COULD BE FELT WHEN THE VCM TRANSITIONED FROM 6 TO 4 CYLINDER MODE, WITH THE RPM OF 1700-1900 AND SPEEDS OF APPROXIMATELY 25, 45 AND 60 MPH. IT WOULD OCCUR WITH VERY LIGHT ACCELERATOR PRESSURE, JUST MAINTAINING SPEED, AND DISAPPEAR WHEN ACCELERATOR PRESSURE WAS INCREASED, CAUSING IT TO DOWNSHIFT AND/OR THE VCM TO TRANSITION BACK TO 6 CYLINDER MODE. THIS PROBLEM IS LESS EVIDENT HERE IN COLORADO SPRINGS (6000 FT ELEVATION), WHICH I CANNOT EXPLAIN. I DID NOT HAVE THIS PROBLEM WITH A 2008 PILOT NOR A 2008 ODYSSEY, BOTH OF WHICH HAD A SIMILAR VCM FEATURE. MY LOCAL HONDA TECH COULD "NOT DUPLICATE" MY CONCERN AND SAID IT WAS "OPERATING NORMALLY". THE TRANSMISSION ALSO "HUNTS" BETWEEN 4TH AND 5TH GEAR. *TR

03/11/2014
Components: SERVICE BRAKES
Incident Date: 08/01/2013
Crash: No
Fire: No
Vehicle Identification Number: 5FNYF4H20DB******
Summary

TL* THE CONTACT OWNS A 2013 HONDA PILOT. THE CONTACT STATED THAT A LOUD METAL NOISE EMITTED FROM THE FRONT DRIVER'S SIDE WHEN THE BRAKE PEDAL WAS ENGAGED, WHICH ALSO CAUSED THE VEHICLE TO VIBRATE. THE DEALER REPLACED THE FRONT BRAKES HOWEVER THE FAILURE WAS NOT CORRECTED. THE LOUD METAL NOISE WAS HEARD EACH TIME THE BRAKE WAS ENGAGED. THE DEALER ADVISED THE CONTACT THAT THE VEHICLE DID NOT EXHIBIT A BRAKE FAILURE BECAUSE THEY WERE UNABLE TO HEAR THE NOISE THAT THE CONTACT WAS REFERENCING. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS 3,000 AND THE CURRENT MILEAGE WAS 10,000. *TR

03/07/2014
Components: ENGINE
Incident Date: 10/04/2010
Crash: No
Fire: No
Vehicle Identification Number: 5FNYF4H50DB******
Summary

75% OF THE TIME THE VEHICLE IS IN ECO MODE THE ENTIRE VEHICLE VIBRATES AND SHUDDERS. THE EFFECT VARIES FROM ANNOYING TO SEVERE. IT HAPPENS AT ALL SPEEDS. THESE ARE THE SAME CONDITIONS THAT HAVE BEEN STATED BY NUMEROUS OWNERS. I EXPECT MAJOR PRE-MATURE DAMAGE TO THE ENGINE AND DRIVE TRAIN. HONDA REFUSES TO ADMIT TO THE DEFECT AND HAS NO FIX FOR THE DEFECT. RIDICULOUS!!!!!!!!! *TR

03/06/2014
Components: ENGINE
Incident Date: 03/03/2014
Crash: Yes
Fire: No
Vehicle Identification Number: 5FNYF4H44DB******
Summary

TL* THE CONTACT OWNS A 2013 HONDA PILOT. THE CONTACT STATED THAT WHILE DRIVING APPROXIMATELY 5 MPH AND ATTEMPTING TO ENTER A PARKING GARAGE, THE VEHICLE JERKED VIOLENTLY AND CRASHED INTO A CONCRETE BARRIER. THERE WERE NO INJURIES AND A POLICE REPORT WAS NOT FILED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 16000. *TR

03/04/2014
Components: UNKNOWN OR OTHER
Incident Date: 10/01/2013
Crash: No
Fire: No
Vehicle Identification Number: 5FNYF4H56DB******
Summary

ONGOING DISTURBING SHUDDER OR VIBRATION APPARENTLY RELATED TO THE VCM/ECO FEATURE. THE RELATIONSHIP SEEMS TO CORRELATE WITH THE VISUAL ECO DISPLAY ON THE DASHBOARD. THE ISSUE CAN BE CATEGORIZED BY PROGRESSING THROUGH THREE STAGES OR MODES AS SPEED AND DRIVING CONDITIONS VARY. THE FIRST MODE CAN BE CHARACTERIZED AS A HOWLING (SIGNIFICANT AUDIBLE TONE CHANGE) FROM THE ENGINE RIGHT BEFORE THE VIBRATION BEGINS, WHICH IS THE SECOND MODE. THE SECOND MODE IS THE VIBRATION/SHUDDER MOST PREDOMINATELY AROUND 44 MPH, BUT CAN OCCUR AT OTHER SPEEDS - DEPENDING ON THE "LOAD" ON THE ENGINE. THE SHUDDER/VIBRATION CAN VARY FROM A HIGH FREQUENCY VIBRATION (LIKE GOING OVER SMALL NARROW RUMBLE STRIPS) TO A MORE PRONOUNCED SHUDDER, BOTH OF WHICH IS CAN BE FELT BY PASSENGERS AND/OR DRIVER. IN GENERAL, THE PILOT WILL VIBRATE/SHUDDER CONSISTENTLY, APPARENTLY WHEN THE VCM FEATURE IS IN TRANSITION. HOWEVER, ON TWO OCCASIONS, A THIRD MODE OCCURRED: VERY SUDDENLY WHILE DRIVING ABOUT 45 MPH OR SO, BY SURPRISE, THE PILOT SHOOK (FRONT END AREA) TO SUCH A INTENSE DEGREE THAT IT IMPULSIVELY CAUSED THE DRIVER OF THE PILOT TO PULL-OVER AND STOP. NOT KNOWING WHAT REALLY IS GOING ON IS CAUSING SOME TREPIDATION ABOUT WHETHER TO EVEN DRIVE THE CAR. TOOK PILOT INTO THE DEALER AND EXPLAINED THESE MODES. DEALER WAS AWARE OF THE VCM RELATED VIBRATIONS AND SAYS THAT IS THE WAY IT WORKS AND NOTHING THEY CAN DO. BUT, TO ME THIS IS A REAL SAFETY ISSUE. A BRAND NEW (RATHER COSTLY) CAR SHOULD NOT BEHAVE THIS WAY. MOREOVER, IT SEEMS SUCH REGULAR ONGOING VIBRATION/SHUDDERING CAN QUICKLY NEGATIVELY IMPACT THE INTEGRITY OR LONGEVITY OF THE ENGINE/DRIVE TRAIN, ETC., AS MOST MECHANICAL THINGS GENERALLY DO NOT LIKE VIBRATIONS WHICH QUITE OFTEN IS A SIGNIFICANT SOURCE OF WEAR AND TEAR. AS THE OWNER ONE MUST ASK THINGS LIKE: WILL THE ENGINE EVEN "SURVIVE" THIS IN THE LONG RUN? WILL THIS CAUSE MORE FREQUENT REPAIRS?

03/04/2014
Components: ENGINE AND ENGINE COOLING
Incident Date: 12/01/2012
Crash: No
Fire: No
Vehicle Identification Number: 5FNYF3H59DB******
Summary

THE VCM (VARIABLE CYLINDER MANAGEMENT) SYSTEM CAUSES JERKING AND VIBRATIONS, PERIODICALLY, DURING THE CHANGE FROM "ECO" MODE TO FULL CYLINDER OPERATION. I HAD THE SERVICE MANAGER DRIVE WITH ME AND ON THAT TRIP, THE PROBLEM COULD NOT BE DUPLICATED. THE SALES AND SERVICE MANAGER SAID THAT THEY HAD NEVER HEARD OF THAT BEING A PROBLEM. I NOW SEE THAT HONDA HAS HAD THIS PROBLEM FOR SEVERAL YEARS. THE COMPANY REFUSES TO ACKNOWLEDGE AND FIX THE OBVIOUS PROBLEM.

03/02/2014
Components: ENGINE
Incident Date: 10/03/2013
Crash: No
Fire: No
Vehicle Identification Number: 5FNYF4H97DB******
Summary

ENGINE VIBRATION IN ECO MODE. IT HAS GROWN STEADILY WORSE SINCE NEW. THIS IS COMPLETELY UNACCEPTABLE FOR A WELL ENGINEERED VEHICLE. *TR

02/24/2014
Components: POWER TRAIN
Incident Date: 02/16/2014
Crash: No
Fire: No
Vehicle Identification Number: 5FNYF4H45DB******
Summary

WHEN SHIFTING FROM PARK TO DRIVE, VEHICLE EMITTED AUDIBLE NOISE FROM WITHIN CABIN AND OUTSIDE THAT SOUNDED LIKE A CLUSTER OF FAST METALLIC CLAPPING/SNAPPING NOISES. THE NOISE WAS ACCOMPANIED AND FOLLOWED BY AN OBSERVED SHAKE AND HESITATION TO ENGAGE THE VEHICLE. EVENTUALLY, THE MOTION TO TRANSITION INTO A ZERO GAS COASTING SPEED, WAS ACCOMPANIED BY A LURCH TO VEHICLES DEFAULT DRIVE WHEN PULLING OUT OF A DRIVEWAY. THE FIRST NOTICEABLE INCIDENT OF THIS BEHAVIOR WAS EXPERIENCED IN THE NOVEMBER 2013 TIME FRAME, WHILE IN A DRIVE-THRU AT A RESTAURANT, WHEN SHIFTING FROM PARK TO DRIVE, AND AFTER ORDERING, THE VEHICLE LURCHED FORWARD WHILE PERFORMING THIS TRANSMISSION SHIFT. THE VEHICLE IS WITH THE DEALER FOR A REPEAT SERVICE CALL TO OBSERVE THIS PATTERN OF SHIFT CHANGE BEHAVIOR. THERE MAY HAVE BEEN A FEW MORE INCIDENTS OF THIS HAPPENING, BUT THESE TWO ARE THE MOST NOTICEABLE THAT CAN BE RECOLLECTED AT THIS TIME. *TR

02/18/2014
Components: ENGINE
Incident Date: 02/15/2014
Crash: No
Fire: No
Summary

I HAVE HAD THIS PILOT FOR A YEAR AND ITS PERFORMANCE HAS BEEN GOING DOWNHILL. WHEN THE ECO ENGAGES, THE CAR STARTS TO SHUDDER AND SOUND LIKE IT IS GOING TO STALL. I NEED TO PRESS ON THE GAS TO GET THE CAR GOING AGAIN. THIS HAPPENS AT ANY MPH AS IT OCCURS WHEN THE ECO LIGHT TURNS ON. THE DEALERSHIP IS AWARE OF THIS ISSUE AND STATES ITS A FLAW OF THE 2013 PILOT AND CANNOT BE FIXED. THEY ALSO CALL IT NORMAL. I DO NOT FEEL SAFE IN THIS VEHICLE AND I DO NOT CONSIDER IT NORMAL FOR THE CAR I AM DRIVING TO SOUND LIKE IT IS GOING TO TURN OFF. PIAZZA HONDA OF LIMERICK STATES THEY CAN HOOK THIS CAR UP TO A COMPUTER TO ENSURE THAT THERE IS NO PROBLEM BUT TOLD ME OVER THE PHONE THAT IT WAS A KNOW ISSUE, BASICALLY TELLING ME I AM WASTING MY TIME. THIS ISSUE SHOULD BE FIXED, OR RECALLED AS IT IS UNSAFE. *TR

02/10/2014
Components: POWER TRAIN,VEHICLE SPEED CONTROL
Incident Date: 01/08/2014
Crash: No
Fire: No
Summary

VEHICLE SHUTTERS TERRIBLE AT CERTAIN SPEEDS/RPM. HAVE TO ADJUST ACCELERATION TO GET IT TO STOP. HUGE SAFETY ISSUE. NOT NORMAL OPERATION FOR A NEW VEHICLE. IT'S CRIMINAL THAT HONDA CLAIMS ITS NORMAL. *TR

01/28/2014
Components: POWER TRAIN,ENGINE
Incident Date: 08/14/2013
Crash: No
Fire: No
Vehicle Identification Number: 5FNYF4H94DB******
Summary

EVER SINCE I PULLED OFF THE NEW CAR LOT,,,,, VEHICLE HAS VIBRATION AT 1500 TO 2000 RPM. IT IS SLIGHT BUT VIBRATES THROUGHOUT VEHICLE. ANNOYING IS THE PERFECT DESCRIPTION. GOES AWAY WITH SLIGHT ACCELERATION. SEEMS TO BE RELATED TO ECO BEING IN OPERATION. I SEE SAME COMPLAINT IN OTHER POSTS. I BELIEVE IT IS A ROOKIE DESIGN FLAW IN POWER TRAIN. A $40,000 VEHICLE SHOULD BE WITHOUT THIS DEFECT. I ALSO OWN A 2010 PILOT THAT OPERATES WITHOUT ANY VIBRATION AT ANY SPEED OR LOAD UPON ENGINE/DRIVETRAIN. THIS IS MY SECOND "HONDA" COMPANY VEHICLE. I WISH I HAD THE 1ST ONE BACK. YOU CAN IMAGINE MY FRUSTRATION WITH MY 2013 HONDA PILOT. HONDA..... CAN YOU OWN UP TO THIS FLAW AND FIX? *TR

01/16/2014
Components: POWER TRAIN,ENGINE
Incident Date: 10/17/2013
Crash: No
Fire: No
Vehicle Identification Number: 5FNYF4H29DB******
Summary

WHEN SLOWING DOWN TO MAKE A LEFT TURN, AS I START THE TURN THE ENGINE HESITATES AND THERE IS NO RESPONSE. THE CAR SEEMS TO HAVE NO POWER AND COASTS 4 OR 5 SECONDS BEFORE RESPONDING NORMALLY. THIS IS VERY DANGEROUS IN HIGH TRAFFIC CONDITIONS. THIS PROBLEM HAS ALSO OCCASIONALLY OCCURRED STARTING OFF FROM A TRAFFIC SIGNAL, AND MAKING RIGHT TURNS. *TR

01/10/2014
Components: POWER TRAIN,ENGINE
Incident Date: 12/02/2013
Crash: No
Fire: No
Vehicle Identification Number: 5FNYF4H27DB******
Summary

THE VEHICLE STARTS TO SHUDDER AND VIBRATE AT VARIOUS SPEEDS. YOU MUST SLOW DOWN OR SPEED UP TO GET IT TO STOP VIBRATING. WE BOUGHT THIS HONDA PILOT BECAUSE WE DRIVE ON A LOT OF SLICK ROADS. I FEEL THIS MAKES IT VERY UNSAFE FOR MY FAMILY. ALONG WITH BEING UNSAFE, IT IS VERY ANNOYING AND WITH IT BEING A NEW VEHICLE, WE SHOULD NOT HAVE TO ACCEPT THIS. THE DEALERSHIP SAYS IT IS A NORMAL OPERATION OF VCM. AMERICAN HONDA TELLS ME THE SAME THING. I DON'T AGREE. *TR

01/10/2014
Components: VEHICLE SPEED CONTROL,ENGINE
Incident Date: 06/06/2013
Crash: No
Fire: No
Vehicle Identification Number: 5FNYF4H53DB******
Summary

EVERYTIME I REACHED A CERTAIN SPEED THEN TRY TO MAINTAIN IT BY SLIGHTLY PRESSING ON THE GAS, THE ENGINE STARTS TO SHUDDER/VIBRATE. IT IS REALLY ANNOYING AND IT CONCERN ME A LOT. THE ISSUE HAPPENS IN DIFFERENT SPEED. I BROUGHT THIS COMPLAIN TO THE DEALERSHIP BUT THEY SAID THAT EVERYTHING IS WORKING NORMAL WITH THE CAR. SO, I JUST GET A LONG WITH IT. THEN AFTER A FEW MORE MONTHS, THE VIBRATION IS GETTING WORSE AND IT IS GETTING IN MY NERVES. I BROUGHT IT BACK YO THEM BUT THE SAME THEY ONLY GAVE ME THE SAME REASON. MY SISTER AND SOME FRIENDS HAVE HONDA CARS WITH ECO MODE ALSO. HOW COME THAT THEY DON'T EXPERIENCE THE SAME THING WITH THEIR VEHICLES. I AGREE WITH SOME COMPLAINANTS THAT THIS IS A SAFETY ISSUE. IT BOTHERS THE DRIVER WHEN YOU EXPERIENCE THAT VIBRATION FROM THE ENGINE. IS HONDA JUST WAITING FOR SOMEONE TO DIE FROM A CAR CRASH WITH THE PILOT BEFORE THEY MAKE A MOVE TO CORRECT THE ISSUE. I JUST HOPE THAT THEY BRING THIS ISSUE TO THE HIGHER OP OF HONDA BEFORE SOMEONE'S LIFE WILL BE TAKEN. *TR

01/09/2014
Components: ENGINE
Incident Date: 03/28/2013
Crash: No
Fire: No
Vehicle Identification Number: 5FNYF4H58DB******
Summary

MY 2013 HONDA PILOT ALONG WITH MANY OTHERS SHORTLY AFTER PURCHASING STARTED TO SHOW A VIBRATION THROUGH THE GAS PEDAL AND STEERING COLUMN THAT CAN BE FELT BY PASSENGER ALSO. IT APPEARS TO BE A MANUFACTURERS DEFECT WITH THE VCM/ECO MODES OF THE VEHICLE. I HAVE TAKEN BACK TO DEALERSHIP A COUPLE OF TIMES AND CALLED THEM SEVERAL TIMES CONCERNING THIS DEFECT. HONDA SAYS THIS IS "NORMAL". IT IS FAR FROM NORMAL. THE VEHICLE VIBRATES AT ALL SPEEDS AND IS INHERENTLY DANGEROUS. I AM GETTING NO WHERE WITH HONDA. THANK YOU *TR

01/08/2014
Components: POWER TRAIN
Incident Date: 09/29/2013
Crash: No
Fire: No
Vehicle Identification Number: 5FNYF3H93DB******
Summary

VEHICLE HAS ROLLBACK ON INCLINES AND TRANSMISSION DOES NOT LOCKUP TO HOLD POSITION WHEN FOOT IS TAKEN OFF OF BRAKE (ALMOST CAUSED ACCIDENT ). TOLD BY HONDA SERVICE MANAGER WHERE I PURCHASED THIS VEHICLE THAT THIS IS NORMAL WITH HONDA'S... HAVE NEVER HAD A VEHICLE DO THIS BEFORE. HOW MANY ACCIDENTS HAVE BEEN CAUSED BY THIS CONDITION? *TR

01/08/2014
Components: FUEL SYSTEM, GASOLINE
Incident Date: 01/07/2014
Crash: No
Fire: No
Vehicle Identification Number: 5FNYF3H20DB******
Summary

ON 2013 PILOT ANY ONE HAS NOISE LIKE LIQUID ONLY WHEN YOU STOP LIKE BOUNCING SLUSHY FROM BACK OF VEHICLE CAR HA ONLY 7K ON WAS STARTED AFTER FIRST OIL CHANGE I TAKE TO CROWN HONDA ST PETERSBURG FL .I TEST THE CAR WITH THE TECH VERIFY THE NOISE BUT AFTER I LEAVE THE CAR TO BE DIAGNOSED THE SAY CAN NOT DUPLICATE 3 TIMES I TOOK TO SERVICE LAST TIME IS 01/08/2014 I TEST DRIVE WITH SERVICE MANAGER HI VERIFY THE NOISE BUT SAME STORY AGAIN SAY THAT IS NORMAL AFTER HI TELL ME 40 YEARS I THINK IS FUEL TANK BUT IF YOU KNOW IS FUEL THANK FIX I PAY 35000 NORTH AMERICA HONDA NOT WILL PAY THAT IS NORMAL PLEASE HELP FOR THIS MATTER. *TR

01/05/2014
Components: VEHICLE SPEED CONTROL
Incident Date: 11/25/2013
Crash: No
Fire: No
Vehicle Identification Number: 5FNYF4H43DB******
Summary

VCM (VEHICLE CYLINDER MANAGEMENT) ISSUE: I PURCHASED A 2013 HONDA PILOT FROM ZIMBRICK HONDA (MADISON WI) IN NOVEMBER 2013. SINCE THE FIRST DAY I BOUGHT THE VEHICLE I HAVE BEEN VERY DISAPPOINTED AND HAVE GRAVE CONCERN REGARDING THE SAFETY OF MY CHILDREN WHEN IN THE VEHICLE. DRIVING THE NEW VEHICLE HOME I NOTICED A RUMBLING AND SHUTTERING VIBRATION ISSUE AT VARYING SPEEDS BUT MOST CONSISTENT WITH RPM BETWEEN 1,000-2,000 ESPECIALLY NOTICEABLE WHEN BACKING OFF THE ACCELERATOR OR AFTER THE VEHICLE REACHES CONSTANT SPEED AND ECO LIGHT IS ON. I TOOK THE VEHICLE TO ZIMBRICK HONDA AND THEY INFORMED ME THAT THE VIBRATION IS PART OF THE NORMAL OPERATION OF THE VEHICLE AND IT IS DUE TO THE VCM AND THAT THERE WAS NOTHING THEY COULD DO ABOUT IT UNTIL HONDA COMES OUT WITH A WAY TO CORRECT THE PROBLEM. I HAVE ONLY 2,000 MILES ON THE VEHICLE AND AM VERY DISAPPOINTED AND ANNOYED WITH THE HONDA PILOT AND HAVE SIGNIFICANT CONCERN REGARDING THE SAFETY OF THE VEHICLE DUE TO THE VCM ISSUE. THIS SHOULD NOT BE PART OF THE NORMAL OPERATION OF THE HONDA PILOT AND I BELIEVE HONDA SHOULD CORRECT THE PROBLEM. *TR

01/04/2014
Components: POWER TRAIN
Incident Date: 07/22/2013
Crash: No
Fire: No
Vehicle Identification Number: 5FNYF3H29DB******
Summary

SUV SHUDDERS NOTICEABLY BETWEEN 45 TO 74 MPH WHEN VCM ENGAGES FROM ECO MODE TO 6 CYLINDER. DEALER INFORM ME IT IS A NORMAL FEATURE OF THE VEHICLE. *TR

01/03/2014
Components: SEATS,ENGINE
Incident Date: 11/01/2013
Crash: No
Fire: No
Vehicle Identification Number: 5FNYF4H6XDB******
Summary

WHENEVER I DRIVE BETWEEN 35-45 MPH THE CAR SHUDDERS AND VIBRATES. THERE IS NO VIBRATION THRU THE STEERING WHEEL. I FEEL IT THRU THE CAR SEAT, BACK, AND CENTER STORAGE LID. PASSENGERS HAVE REMARKED "WHAT'S WRONG WITH YOUR CAR?" AT 35 MPH THE CAR DRIVES VERY SMOOTH. BY 35 MPH IT'S LIKE DRIVING A DIFFERENT CAR. THE VIBRATION IS GETTING MORE PRONOUNCED AS MILES ACCRUE. *TR

01/03/2014
Components: POWER TRAIN
Incident Date: 05/31/2013
Crash: No
Fire: No
Summary

MY 2013 HONDA PILOT SHAKES AND RUMBLES WHEN I HIT 20 MPH! WHEN THE ECO LIGHT FLIPS ON, MY CARS STARTS SHAKING. IT'S SO ANNOYING. I HAVE BEEN SAVING AND SAVING MY MONEY FOR MY DREAM CAR, AND NOW I HATE MY HONDA. I HAVE DRIVEN CR-V, AND ACCORD, AND LOVED THEM. THIS CAR IS A HORRIBLE RIDE! I JUST WANT TO DRIVE IN PEACE. *TR

01/03/2014
Components: POWER TRAIN,ENGINE
Incident Date: 07/12/2013
Crash: No
Fire: No
Vehicle Identification Number: 5FNYF4H46DB******
Summary

VEHICLE CONSTANTLY VIBRATES/SHUDDERS AS ENGINE RUN IN ECO MODE AND AS VCM KICKS IN/OUT OR IS IN USE. I SEE HUNDREDS OF SAME COMPLAINT ON HONDA MESSAGE BOARDS AND ALL HAVE GOTTEN THE SAME RESPONSE FROM HONDA. THEY INDICATE IT IS NORMAL OPERATION AND NOTHING THEY CAN DO. ANYONE THAT'S DRIVEN A VEHICLE FOR MORE THAN A FEW HOURS CAN TELL YOU IT'S NOT NORMAL FOR A VEHICLE TO VIBRATE LIKE THAT. IN MY DRIVING, I FIND IT TO BE NOT ONLY ANNOYING, BUT VERY DISTRACTING AS I'M CONSTANTLY TRYING TO CHANGE SPEEDS/RPM, ETC. TO MAKE THE VIBRATIONS GO AWAY. THIS CONSTANT DISTRACTION IS A SAFETY CONCERN. I IMPLORE YOU TO GET HONDA TO OWN THE SITUATION AND FIND A FIX. *TR

01/02/2014
Components: POWER TRAIN,ENGINE
Incident Date: 09/06/2013
Crash: No
Fire: No
Vehicle Identification Number: 5FNYF4H94DB******
Summary

I PURCHASED A BRAND NEW 2013 HONDA PILOT IN SEPTEMBER 2013. FROM THE FIRST DAY OF DRIVING IT, I NOTICED A VIBRATION COMING FROM THE DRIVE TRAIN/ENGINE/TRANSMISSION WHEN THE ENGINE WAS SWITCHING INTO "ECO" MODE. THE VIBRATION CAN BE FELT THROUGH THE STEERING WHEEL, GAS PEDAL, AND FLOOR BOARD. IT BECOMES WORSE WHEN CRUISING AT A LOW RPM, OR WHEN CLIMBING A HILL (NO MATTER HOW STEEP THE HILL IS) WHEN THE ECO MODE IS ENGAGED. THE VIBRATION ONLY STOPS WHEN THE CAR IS REQUIRED TO INCREASE THE RPM, EITHER FROM MANUALLY DEPRESSING THE GAS PEDAL, OR THE COMPUTER DECIDING IT NEEDS MORE POWER. THE VEHICLE DOES NOT EXPERIENCE THIS VIBRATION UNTIL THE ENGINE WARMS UP AND THE ECO MODE ENGAGES. WHEN THE ENGINE IS COLD, THE ECO MODE DOES NOT KICK IN, AND THERE IS NO VIBRATION. I NOW HAVE 5600 MILES ON THE PILOT, AND THE PROBLEM SEEMS TO BE GETTING WORSE. I'VE TAKEN THE CAR TO THE DEALERSHIP, WHO WITHOUT TAKING IT FOR A TEST DRIVE ADVISED THAT "THIS IS A KNOWN PROBLEM WITH THE ECO MODE ON BOTH THE PILOT'S AND ODYSSEY'S". THEY WENT ON TO TELL ME THAT THERE WAS NOTHING THEY COULD DO TO FIX IT, AS HONDA HAS DETERMINED THAT THIS IS "NORMAL OPERATION". IN ADDITION TO FILING A COMPLAINT WITH THE DEALERSHIP, I HAVE ALSO FILED A COMPLAINT WITH HONDA CUSTOMER CARE. NO RESOLUTION TO DATE. HAD THE SALESMAN TOLD ME ABOUT THIS "NORMAL OPERATING VIBRATION ISSUE", I WOULD NOT HAVE PURCHASED THE VEHICLE. *TR

12/30/2013
Components: SERVICE BRAKES
Incident Date: 10/01/2013
Crash: No
Fire: No
Vehicle Identification Number: 5FNYF3H53DB******
Summary

WHEN APPLYING THE BRAKES AT LOW SPEED DURING AN EMERGENCY STOP, THE BRAKE PEDAL DEPRESSED AND CONTINUED TO DEPRESS FURTHER TO A POINT WHERE THE LOCATION OF THE ACCELERATOR PEDAL WAS HIGHER THAN THE BRAKE PEDAL. THIS POSITION INTERFERES WITH THE PROPER APPLICATION OF THE BRAKE BY ALLOWING A CLOSE PROXIMITY TO THE HIGHER ACCELERATOR PEDAL, THUS THE DRIVER PUSHING BOTH PEDALS AT THE SAME TIME AND FORWARD MOTION WAS NOT STOPPED UNTIL I RELEASED AND REAPPLIED THE BRAKE, PAYING PARTICULAR ATTENTION TO WHERE MY FOOT WAS LOCATED. VERY UNSAFE ! I HAVE A SIZE 10 W MANS SHOE. I CAN'T IMAGINE SOMEONE WITH A LARGER FOOT SIZE BEING SAFE IN THIS VEHICLE. WHEN I RETURNED TO THE HONDA DEALER, I WAS TOLD THAT IT WAS JUST THE NATURE OF THE VEHICLE AND I NEED TO BASICALLY RETRAIN MY BRAIN AS TO THE POSITION OF THE PEDALS. I'VE DRIVEN FOR OVER 55 YEARS AND HAVE NEVER EXPERIENCED SUCH A PROBLEM WITH A VEHICLE. AND TO BE TOLD THAT AN OBVIOUS DEFECT AS BEING ACCEPTABLE AND SAFE BY THE MANUFACTURER, IS UNACCEPTABLE TO ME. *TR

12/29/2013
Components: POWER TRAIN
Incident Date: 09/01/2013
Crash: No
Fire: No
Vehicle Identification Number: 5FNYF4H93DB******
Summary

I PURCHASED A 2013 HONDA PILOT TOURING MODEL ON MAY 3, 2013. OVER TIME, AND NOW WHENEVER I DRIVE BETWEEN 35-45 MPH THE CAR SHUDDERS AND VIBRATES. IT OCCURS IN VCM MODE AND IS NOW PRESENT WHETHER IN VCM MODE OR ACCELERATING. THERE IS NO VIBRATION THRU THE STEERING WHEEL. I FEEL IT THRU THE CAR SEAT, BACK, AND CENTER STORAGE LID. PASSENGERS HAVE REMARKED "WHAT'S WRONG WITH YOUR CAR?" AT 30 MPH THE CAR DRIVES VERY SMOOTH. BY 35 MPH IT'S LIKE DRIVING A DIFFERENT CAR. THE VIBRATION IS GETTING MORE PRONOUNCED AS MILES ACCRUE. *TR

12/23/2013
Components: VEHICLE SPEED CONTROL,ENGINE
Incident Date: 10/12/2013
Crash: No
Fire: No
Vehicle Identification Number: 5FNYF4H73DB******
Summary

VEHICLE VIBRATION/RUMBLING/SHUTTERING AT SPEEDS AROUND 35-55MPH. APPARENTLY DUE TO VCM(VEHICLE CYLINDER MANAGEMENT SYSTEM) MOST NOTICEABLE WHEN BACKING OFF ACCELERATOR AFTER VEHICLE REACHES CONSTANT SPEED AND ECO LIGHT IS ON, BUT CAN OCCUR WEATHER ECO LIGHT IS ON OR NOT. VIBRATION IS FELT THROUGH OUT ENTIRE VEHICLE BUT AS A DRIVER, IT IS FELT THROUGH THE SEAT, STEERING WHEEL AND CENTER CONSOLE. THIS VIBRATION IS VERY UNPLEASANT AND ANNOYING. VEHICLE WAS TAKEN BACK TO THE DEALER DUE TO US JUST PURCHASING IT WITH ONLY 10 MILES ON IT. THE FIRST TIME THEY REBALANCED THE TIRES. THIS DID NOT HELP. SECOND TIME I TOOK THE SERVICE MANAGER OUT FOR A TEST RIDE TO SHOW HIM WHAT I MEANT. HE FELT THE SAME VIBRATION/SHUTTER/RUMBLE. WE THEN WENT BACK TO THE DEALERSHIP AND TOOK OUT ANOTHER NEW HONDA PILOT THAT WAS ON THE LOT. THE ROAD TEST CAME BACK WITH THE SAME RESULTS. SERVICE MANAGER THEN TOLD ME THAT THE VIBRATION I WAS FEELING WAS DUE TO THE VCM AS THE DIFFERENT CYLINDERS FIRED AND THAT THERE WAS NOTHING THEY CAN DO ABOUT IT AND THAT I WOULD JUST HAVE TO DEAL WITH IT UNTIL HONDA COMES OUT WITH A WAY TO CORRECT THE PROBLEM, WHICH AS FAR AS HE KNOWS THEY HAVE NO INTENTION TO DO SO. APPARENTLY HONDA SAYS THAT THIS IS PART OF NORMAL OPERATION. I PAID OVER $36,000.00 DOLLARS FOR THIS VEHICLE AND FEEL THAT IS NOT NORMAL OPERATION, AND THAT HONDA NEEDS TO CORRECT THIS. *TR

12/18/2013
Components: POWER TRAIN
Incident Date: 11/01/2013
Crash: No
Fire: No
Vehicle Identification Number: 5FNYF4H64DB******
Summary

AT VARIOUS SPEEDS THERE IS A VERY ANNOYING SHUDDERING AND VIBRATING AND GROWLING AT 45 MPH 68 MPH. JUST WHEN YOUR READY TO HAVE A SMOOTH RIDE ON THE HIGHWAY IT BEGINS TO SHUDDER IN ECO...ON A STRAIGHTAWAY WHILE FREE WHEELING AND WHILE I AM ON CRUISE CONTROL ... IF YOU ACCELERATE OR DECELERATE, IT WILL CEASE FOR A SECOND AND BEGIN AGAIN.. I HAVE EVEN STAYED AT 68 MPH TO SEE HOW LONG IT WOULD LAST ON A STRAIGHT AWAY WHILE IT WAS SHUDDERING....AND IT CONTINUED ...UNTIL I DECELERATED. *TR

12/17/2013
Components: POWER TRAIN,ELECTRICAL SYSTEM
Incident Date: 07/02/2013
Crash: No
Fire: No
Vehicle Identification Number: 5FNYF4H55DB******
Summary

2013 HONDA PILOT 4WD WAS PURCHASED 6/30/2013 FROM DCH TEMECULA. ON 7/1/2013, VTM LIGHT ON INSTRUMENT CLUSTER STAYED LIT IN ALL GEARS, ALL SPEEDS, INCLUDING PARK AND DRIVE, WHICH IS OUT OF MANUFACTURE SPEC'S. DCH HONDA OF TEMECULA CONFIRMED ISSUE ON 7/2/13. RELAY REPLACEMENT WAS NEEDED AND PERFORMED. CAR OUT OF OUR POSSESSION: 2 DAYS. ON 11/26/2013, AT 5,974 MILES, CAR WAS BROUGHT IN WITH VTM LIGHT STAYING ON AGAIN. PART UNAVAILABLE. TOOK CAR HOME WED 11/27/2013 PER ADVISOR "CAR IS SAFE TO DRIVE." PHONE GM; OFFERED A SERVICE CAR ON FRIDAY 11/29/2013 WHILE DEALERSHIP REPLACED VTM CONTROL MODULE. CAR OUT OF OUR POSSESSION: 2 DAYS. ON 12/16/13, 6,573 MILES, VTM LIGHT STAYING LIT ON INSTRUMENT CLUSTER WHILE CAR IS IN ANY GEAR. I WAS ABLE TO DUPLICATE THE ISSUE WHILE CAR WAS IN PARK. SHIFTED THROUGH THE GEARS WHILE STATIONARY -- LIGHT STILL ON. VTM LIGHT WILL NOT ENGAGE ON MANUAL SWITCH. AT THIS TIME, UNABLE TO DETERMINE HOW LONG CAR WILL BE OUT OF POSSESSION UNTIL IT IS BROUGHT IN. IN ADDITION TO VTM LIGHT ISSUE, REAR HATCH GLASS SWITCH WOULD NOT OPEN GLASS, AS PER OWNER'S MANUAL. NOTED DURING PURCHASE; SALES PERSON SAID ABLE TO FIX UNDER WARRANTY. CAR BROUGHT IN ON 7/2/2013. PART WAS UNAVAILABLE UNTIL 7/8/13. DEALERSHIP ABLE TO SWITCH PART OUT FROM CAR ON LOT ON 7/5/13. CAR OUT OF POSSESSION: 1 DAY. TO DATE, CAR HAS BEEN OUT OF SERVICE FOR 5 DAYS WITHIN 5 MONTHS OF OWNERSHIP. AT THIS TIME, I WOULD LIKE AMERICAN HONDA TO ISSUE A SAFETY BULLETIN ON THIS CAR, POSSIBLY ISSUING A RECALL DUE TO POOR QUALITY CONTROL. POSSIBLE ACCIDENT LIKELY TO OCCUR IF WE DEPEND ON ALL WHEEL DRIVE AND IT DOES NOT ENGAGE. CAR WAS PURCHASED WITH 4WD AS MAIN PRIORITY. *TR

12/11/2013
Components: POWER TRAIN
Incident Date: 12/24/2012
Crash: No
Fire: No
Summary

VIBRATION AT 1500 RPM. STOPS WHEN RPM GO ABOVE 2000 OR LESS THAN 1400. *TR

12/09/2013
Components: ENGINE
Incident Date: 11/07/2013
Crash: No
Fire: No
Summary

THE ENGINE VIBRATES AND MAKES A NOTICEABLE NOISE WHEN DRIVING SLOW OR WHEN FEATHERING THE GAS PEDAL. *TR

12/06/2013
Components: SUSPENSION,STRUCTURE
Incident Date: 11/15/2013
Crash: No
Fire: No
Vehicle Identification Number: 5FNYF4H28DB******
Summary

THIS VEHICLE HAS HAD A RATTLING/SCRAPING SOUND WHEN GOING OVER ROUGH PAVEMENT GOING FROM THE RIGHT SIDE OF THE DASH THROUGH THE RIGHT DOOR AND DOWN THE RIGHT SIDE TO THE BACK. IT OCCURS IN ALL TEMPERATURES AND DESPITE THE DEALER REGLUING THE FLOOR AND REMOVING 5 LBS OF AIR FROM THE TIRES, THE NOISE CONTINUES. THE DEALER THINKS THAT IT IS AN ISSUE OF FLOOR PANELS RUBBING AGAINST EACH OTHER AND WILL ATTEMPT A REPAIR AGAIN THIS WEEK, BUT IT SOUNDS LIKE ALOT IS LOOSE. CAR WAS BOUGHT NEW AND HAS NOT BEEN IN AN ACCIDENT. THE SCRAPING SOUNDS CONTINUE... *TR

12/03/2013
Components: SERVICE BRAKES
Incident Date: 12/03/2013
Crash: No
Fire: No
Summary

I HAVE A 2013 PILOT AND I'M FINDING MY BRAKE PEDAL GOES TO THE FLOOR WHILE STOPPED AT A LIGHT. I HAVE 5,000 MILES ON THE VEHICLE AND I'M BEING TOLD THIS IS NORMAL BY THE DEALERSHIP. MY THINKING IS HAVING A BRAKE PEDAL GOING TO THE FLOOR IS NOT NORMAL FOR ANY VEHICLE. I BELIEVE THE DEALER IS NOT ADDRESSING THE CONCERN AND PUSHING AWAY FROM THE REAL SOLUTION. *TR

11/24/2013
Components: POWER TRAIN
Incident Date: 01/18/2013
Crash: No
Fire: No
Vehicle Identification Number: 5FNYF4H45DB******
Summary

WE HAVE HAD THIS PROBLEM SINCE DAY ONE (JANUARY 18, 2013) WITH OUR 2013 HONDA PILOT EX 4WD. THE PROBLEM IS A NOTICEABLE VIBRATION WHEN THE ENGINE DROPS DOWN FROM HIGH ECO MODE (4 CYLINDERS) TO LOW ECO MODE (3 CYLINDERS - IF I UNDERSTAND THE ECO CYLINDER REDUCTION SYSTEM CORRECTLY). IT IS SMOOTH IN HIGH ECO MODE BUT AS SOON AS IT DROPS DOWN, THE VEHICLE VIBRATES/RUMBLES SIGNIFICANTLY. IT IS MY WIFE'S PRIMARY VEHICLE AND I DO NOT LIKE TO DRIVE IT FOR THAT REASON. I DO NOT HAVE AN INDEPENDENT AUDIBLE VIBRATION ALTHOUGH WHEN IN LOW ECO MODE IT MAKES A SOUND AS WELL AS A VIBRATION WITH THE VIBRATION BEING THE MOST PRONOUNCED. IT IS ODD THAT ONE PART OF THE ECO MODE IS SMOOTH AND THE OTHER PART IS ROUGH. I CAN PREDICT WHEN THE ROUGHNESS WILL OCCUR WHEN TRAVELING ON A RELATIVELY FLAT ROAD WITH GRADUAL INCLINES AND DECLINES. WHEN THE ROAD DECLINES, THE LOW ECO MODE ENGAGES AND THE VIBRATION INITIATES AND CONTINUES UNTIL THE ROAD BEGINS TO INCLINE AT WHICH TIME THE ECO MODE TRANSFERS FROM ITS LOW MODE TO ITS HIGH MODE AND THE VIBRATION STOPS IMMEDIATELY. THE VIBRATION IS SIGNIFICANT ENOUGH AND IS COMPARABLE TO RIDING ON SMOOTH ASPHALT AND THEN THE SURFACE CHANGING ABRUPTLY TO A ROUGH OIL AND CHIP ROAD SURFACE. WE HAD A 2009 HONDA PILOT LX 4WD WITH THE SAME ECO SYSTEM AND THERE WAS NO VIBRATION IN LOW ECO MODE. HAS ANYONE HAD A SUCCESSFUL FIX/REPAIR OF THIS ISSUE? IT IS VERY ANNOYING TO ME AND THIS CANNOT BE NORMAL BY ANY STRETCH OF THE IMAGINATION. IF NOTHING CAN FIX THIS PROBLEM, IS THERE A METHOD TO SHUT OFF THE LOW ECO SYSTEM FROM ACTIVATING BUT STILL HAVE THE HIGH ECO SYSTEM OPERABLE. I WOULD RATHER HAVE A SMOOTH RIDE AND SACRIFICE SOME GAS MILEAGE THAN BE TORMENTED BY THIS VIBRATION. THE VIBRATION IS SO OBVIOUS THAT IT CANNOT BE IGNORED ESPECIALLY IF YOU ARE DRIVING IT. IT VIBRATES IN THE STEERING WHEEL AS WELL AS THE VEHICLE IN GENERAL. THANK YOU. *TR

11/19/2013
Components: SERVICE BRAKES
Incident Date: 10/15/2013
Crash: No
Fire: No
Summary

TL* THE CONTACT OWNS A 2013 HONDA PILOT. THE CONTACT STATED THAT THE BRAKES FAILED. THE VEHICLE WAS TAKEN TO THE DEALER WHERE THE TECHNICIAN DIAGNOSED THAT THE MASTER CYLINDER NEEDED TO BE REPLACED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE VEHICLE WAS NOT REPAIRED. THE VIN WAS NOT AVAILABLE. THE FAILURE AND CURRENT MILEAGE WAS 2,000.

11/18/2013
Components: FUEL SYSTEM, GASOLINE,POWER TRAIN,ENGINE
Incident Date: 09/12/2013
Crash: No
Fire: No
Summary

LETTER FROM CONSTITUENT REGARDING HONDA'S 2013 PILOT RECALL (NHTSA RECALL 13V-382/CAMPAIGN#JB5/SERVICE BULLETIN #13-075); HE HAS BEEN UNABLE TO CORRECT THE PROBLEM FROM AMERICAN HONDA MOTOR CO. OR UNIVERSITY MOTORS; REQUESTING ASSISTANCE FROM NHTSA. *SMD THE CONSUMER STATED HE WOULD LIKE TO HAVE THE LONG BLOCK AND SHORT BLOCK REPLACED. HE STATED HE TALKED TO THREE DIFFERENT AUTOMOTIVE MECHANICS, AND IT WAS IN THEIR OPINION THAT REPLACING ONLY THE SHORT BLOCK OF THE ENGINE WAS NOT A TRUSTWORTHY FIX. THE SHORT BLOCK REPAIR PERFORMED UNDER NON-FACTORY CONDITIONS, WHICH COULD LEAD TO CONTAMINATION OF THE ENGINE, THAT WOULD CAUSE SERIOUS ISSUES AND ENGINE FAILURE IN THE FUTURE. THE CONSUMER STATED THE DEALER WOULD NOT RETURN HIS CALLS. ALSO, THE CONSUMER WAS NOT GETTING THE PROPER GAS MILEAGE AS ADVERTISED. THE VEHICLE WAS RATED BETWEEN 16 AND 17 MPG, AND HE WAS GETTING 13 MPG. THE VEHICLE ROLLED BACKWARD ON A SLIGHT INCLINE, WHILE IN DRIVE, THERE WAS A VIBRATION/SHUDDER COMING THROUGH THE VEHICLE, WHEN MAINTAINING A CONSTANT SPEED.

11/15/2013
Components: POWER TRAIN,ENGINE,FUEL/PROPULSION SYSTEM
Incident Date: 10/21/2013
Crash: No
Fire: No
Summary

I HAVE A 2013 HONDA PILOT, LESS THAN 1 MONTH SINCE PURCHASE. AT SPEEDS FROM 20 MPH TO 70 MPH MY ENGINE AND CAR WILL, VIBRATE, SHUDDER. THERE IS ALSO A LOW FREQUENCY NOISE THAT SEEMS TO VIBRATE IN MY EAR WHICH IS ALSO QUITE A DISTRACTION. IT SEEMS TO HAPPEN MOST WHEN I AM ON A FLAT OR SLIGHT INCLINE. THE ONLY WAY TO GET IT TO STOP IS TO EITHER SPEED UP OR LET OFF THE GAS. THIS IS VERY DISTRACTING WHILE DRIVING AT HIGHWAY SPEEDS, AND VERY FRUSTRATING SINCE IT IS A NEW VEHICLE. I HAVE TAKEN IT BACK TO THE HONDA DEALERSHIP AND THEY SAID THAT THEY FEEL THE PROBLEM, BUT THEY SAID THAT AMERICAN HONDA STATES THAT THIS IS NORMAL FOR THIS VEHICLE. I DO NOT UNDERSTAND HOW THIS COULD BE NORMAL. A ROUGH FEELING, VIBRATING CABIN AND SHUDDERING ENGINE IS NOT A NORMAL OPERATING CAR. IT FEELS LIKE SOMETHING WILL BREAK OR COME LOOSE, WHICH MAKES ME VERY NERVOUS AS MY CHILDREN COMMUTE WITH ME EVERY DAY. *TR

11/08/2013
Components: SERVICE BRAKES
Incident Date: 06/01/2011
Crash: No
Fire: No
Summary

TL* THE CONTACT OWNS A 2013 HONDA PILOT. THE CONTACT STATED THAT EVERY TIME THE BRAKES WERE ENGAGED, THAT THE BRAKES WOULD SHUTTER AND THAT THERE WAS A VIBRATION ON THE STEERING WHEEL. THE VEHICLE WAS TAKEN TO THE DEALER. THE TECHNICIAN DIAGNOSED THAT THE ROTORS FAILED AND NEEDED TO BE RE-FINISHED. THE REPAIR WAS MADE HOWEVER, THE REMEDY FAILED TO CORRECT THE PROBLEM. THE VEHICLE WAS TAKEN BACK TO THE DEALER, WHO THEN REPLACED THE ROTORS. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE VEHICLE WAS REPAIRED. THE FAILURE MILEAGE WAS 23,000 AND THE CURRENT MILEAGE WAS 37,000. THE VIN WAS NOT AVAILABLE.

11/07/2013
Components: POWER TRAIN,ENGINE
Incident Date: 05/16/2013
Crash: No
Fire: No
Summary

VIBRATION, HUMMING NOISE WHILE IN ECO MODE. AT SLOWER SPEEDS WHILE FEATHER GAS, ECO CAN SOMETIMES SEEMS TO GET CONFUSED ABRUPTLY TURN OFF CAUSING A JOLT LIKE FEELING. AT TIMES, ECO SEEMS CONFUSED WHETHER TO FIRE ON 2, 4, OR 6 CYLINDERS AND CAN BECOME IN ALMOST WHAT I CALL AN ARRHYTHMIA TYPE FEELING, WITH THE VIBRATION JUMPING AROUND UNTIL IT FINDS WHAT IT WANTS TO DO. NOTICED THE ISSUE SINCE I DROVE IT OFF THE LOT. AS EXPECTED, DEALER SAYS THEY CAN'T FIND ANY ISSUE. VIBRATION CAN BE SO BAD THAT I SOMETIMES THINK IT IS THE ROAD, BUT IT IS NOT. WOULD DUMP CAR BUT WOULD LOOSE MONEY. VERY UNFORTUNATE AND WILL NOT BE BUYING A HONDA AGAIN. IF YOU ARE LOOKING INTO ONE, PLEASE BE SURE TO TEST DRIVE AT ALL SPEEDS, ESPECIALLY CRUISING AT SLOW AND FASTER SPEEDS. CRUISING AND FEATHERING THE GAS IS WHEN YOU NOTICE IT MOST. *TR

11/04/2013
Components: STEERING,ENGINE
Incident Date: 10/25/2013
Crash: No
Fire: No
Vehicle Identification Number: 5FNYF4H53DB******
Summary

MY HONDA PILOT STALLED WITHOUT ANY WARNING AND WITHOUT ANY ENGINE LIGHTS APPEARING WHILE DRIVING ON TWO WAY SIDE ROADS AND ENTERING A HIGHWAY. EMERGENCY BRAKE RELEASE HANDLE WAS NOT WORKING OR RELEASING THE BRAKE APPROPRIATELY SAME DAY. HONDA CAN'T REPLICATE THE ISSUE SO THEY SAY THE CAR IS TO GO WITH ME. NO EXPLANATION FOR INCIDENT. MANUFACTURER HAD THEM PUT SOMETHING IN THE COMPUTER TO READ 15 SECOND PRIOR TO AND AFTER A STALL. THIS IS AN UNSAFE VEHICLE TO DRIVE FOR ME, MY FAMILY AND ANYONE AROUND ME IF IT IS UNDIAGNOSED AND UNEXPECTED. POWER STEERING AND BRAKES LOST SO RISKS ARE HIGH. I RUN THE RISK OF CAUSING AN ACCIDENT, INJURY, AND/OR DEATH TO ANYONE IN THE CAR OR OTHERS. I FILED A COMPLAINT WITH HONDA, [XXX] CASE # [XXX] WITHOUT RESOLUTION AND WASTOLD TO PICK THE CAR UP FROM THE DEALERSHIP OR I BE CHARGED A FEE. THE CAR WAS AT BERNARDI HONDA IN NATICK AND THEY DID ALL THEY COULD TO REPLICATE AND WORK WITH HONDA, I WAS TOLD BY THEM TO PICK THE CAR UP OR BE CHARGED A FEE. THEY ARE AWARE THAT THE MANUFACTURER IS INVOLVED. I WENT TO PICK THE CAR UP ON SATURDAY NOVEMBER 2, AND DISCOVERED THE EMERGENCY BRAKE RELEASE CORD IS STILL BROKEN AND THERE WERE SCRATCHES ON MY CAR. I LEFT IT THERE SO THEY COULD ORDER PARTS AND FIX SCRATCHES. PLEASE ASSIST IF ABLE. I READ ABOUT TWO RECALLS BY HONDA FOR THE PILOT AND ODYSSEY REGARDING UNEXPECTED BRAKING AND HOW YOU ASSISTED! THANKS. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6). *TR

10/26/2013
Components: VEHICLE SPEED CONTROL
Incident Date: 09/03/2013
Crash: No
Fire: No
Vehicle Identification Number: 5FNYF4H57OB******
Summary

OFTEN WHEN I STEP ON THE GAS PETAL THE CAR HESITATES BEFORE ACCELERATING. THE DELAY IN ACCELERATION IS UP TO 3-5 SECONDS. OCCASIONALLY IT FEELS LIKE THE CAR IS GOING TO STALL. WHILE IT HAS BEEN HAPPENING IN THE SUBURBAN AND RURAL AREAS SINCE WE BOUGHT THE CAR IN LATE AUGUST, THIS WEEK I HAD TO DRIVE INTO AND AROUND THE CITY. WHEN I PRESS THE GAS PETAL DOWN, THE CAR SIMPLY DOES NOT MOVE FORWARD AND THEN, WITHOUT WARNING, IT JUMPS FORWARD AT A RAPID RATE. TO CONTROL THE CAR IT IS NECESSARY TO KEEP ONE FOOT ON THE GAS AND THE OTHER ON THE BRAKE IN CASE IT SURGES FORWARD AFTER THE HESITATION. THE PROBLEM IS WORST IN STOP AND GO DRIVING. IT IS FRIGHTENING , A DANGER TO ME AND MY PASSENGERS AND TO OTHER CARS NEAR ME. IT SHOULD BE REPAIRED. *TR

10/24/2013
Components: POWER TRAIN,ENGINE
Incident Date: 08/06/2013
Crash: No
Fire: No
Vehicle Identification Number: 5FNYF4H58DB******
Summary

MY 2013 HONDA PILOT JERKS AND SURGES WHEN ECO LIGHT ENGAGES. I HAVE TAKEN THE VEHICLE TO THE DEALER TWICE, WITH A THIRD TRIP SCHEDULED AND AM TOLD, "WE CAN'T RECREATE THE PROBLEM." BUT, IT DOES IT ALL THE TIME WHEN I AM DRIVING, AND APPEARS TO BE A VERY COMMON PROBLEM BASED ON OTHER COMPLAINTS I HAVE READ ONLINE. THIS IS EXTREMELY UNACCEPTABLE AND HONDA NEEDS TO ACKNOWLEDGE THE PROBLEM, AS WELL AS PROVIDE ADEQUATE REPAIR. THIS IMPACTS THE VALUE AND MARKETABILITY OF THE VEHICLE. I WOULD GET RID OF IT TODAY IF IT WOULDN'T HAVE SUCH A NEGATIVE MONETARY IMPACT. *TR

10/22/2013
Components: POWER TRAIN,ENGINE
Incident Date: 06/03/2013
Crash: No
Fire: No
Vehicle Identification Number: 5FNYF4H52DB******
Summary

RUNS VERY ROUGH IN ECO MODE. NOTICEABLE VIBRATION IN STEERING WHEEL. CAR HAS DONE IT SINCE BRAND NEW. *TR

10/11/2013
Components: STRUCTURE,VEHICLE SPEED CONTROL,SERVICE BRAKES
Incident Date: 10/01/2013
Crash: No
Fire: No
Vehicle Identification Number: 5FNYF3H53DB******
Summary

UPON APPLYING THE BRAKE IN AN AVOIDANCE SITUATION, I NOTICED THE SPONGY FEEL TO THE BRAKES. WHAT CONCERNS ME MORE, IS THAT DURING THE PROCESS OF THE EVENT, THE BRAKE PEDAL SETTLES DOWN TO BELOW THE HEIGHT OF THE ACCELERATOR AND IF YOUR FOOT ISN'T SQUARE ON THE BRAKE PEDAL, YOU WIND UP HITTING THE GAS WHILE TRYING TO STOP THE VEHICLE.. I NEED TO TALK WITH SOMEONE. THIS IS MOST CERTAINLY A DEFECT IN DESIGN. *TR

08/22/2013
Components: VEHICLE SPEED CONTROL
Incident Date: 02/28/2012
Crash: No
Fire: No
Vehicle Identification Number: 5FNYF4H41DB******
Summary

SHORTLY AFTER ACQUIRING MY NEW PILOT IN FEBRUARY OF THIS YEAR I HAD AND INCIDENT WHEREBY AT A LOW SPEED I LOST ALL CONTROL OF SPEED AND THE CAR BEGAN TO SLOW DOWN. PRESSING THE ACCELERATOR DID NOTHING AND THE CAR BEHIND ME NEARLY HIT ME. IT TROUBLED ME, BUT THOUGHT IS WAS JUST SOMETHING ODD.. UNTIL IT HAPPENED AGAIN, AND AGAIN. I HAVE DEVISED A RESPONSE (REMOVE PRESSURE FROM THE ACCELERATOR ENTIRELY AND REAPPLY PRESSURE). THIS IS A DANGEROUS SITUATION FOR ANYONE WHO DOES NOT KNOW HOW TO REACT EVEN THOUGH ONE SHOULD NOT HAVE TO DO THIS. I REALIZE I AM NOT ALONE, NOR IS THIS AN ISOLATED INSTANCE TO MY CAR. BROWSE THE FORUM WWW.PILOTEERS.ORG AND THERE ARE NUMEROUS POSTINGS RELATED TO THIS AND IT SEEMS TO AFFECT BOTH 2012 AND 2013 PILOTS. HONDA HAS NEITHER ACKNOWLEDGED NOR ATTEMPTED TO FIX THIS PROBLEM. *TR

07/28/2013
Components: ELECTRICAL SYSTEM,LATCHES/LOCKS/LINKAGES
Incident Date: 07/28/2013
Crash: No
Fire: No
Vehicle Identification Number: 5FNYF39H7DB******
Summary

DOORS CONTINUE TO LOCK AUTOMATICALLY WHEN THE KEYS ARE INSIDE THE VEHICLE. IF YOU OPEN A DOOR AND SET YOUR PURSE INSIDE, AND SHUT THAT DOOR TO OPEN ANOTHER...IE PUTTING CHILD IN CAR SEAT, OR LOADING EQUIPMENT IN BACK. CAR LOCKS AUTOMATICALLY. CHILDREN OR PETS COULD BE ENDANGERED BY THIS. PEOPLE COULD BE LEFT IN DARK PARKING LOT WITHOUT PHONE, OR IN DANGEROUS SITUATION BECAUSE OF THIS. IT IS A PROBLEM THAT NEEDS TO BE FIXED. *TR

07/19/2013
Components: STRUCTURE
Incident Date: 07/11/2013
Crash: No
Fire: No
Summary

I NOTICED WATER SITTING IN THE AREA WHERE THE PULL FOR THE GAS TANK. AT FIRST I THOUGHT IT WAS RELATED TO BRINGING A WET UMBRELLA INTO THE CAR. A FEW DAYS LATER I GOT MY CAR WASHED AND THE CAR WASH PERSON POINTED OUT WATER IN THE SAME SPOT. A FEW DAYS LATER WE GOT RAIN AND AGAIN WATER IN THE SAME AREA. AT THAT POINT WE WENT IN TO THE DEALERSHIP. THEY SAID IT WAS A BAD SEAL. TURNS OUT WHEN THEY WENT TO REPLACE THE SEAL THEY BROKE THE WINDSHIELD. THEY NOW HAVE TO ORDER A NEW WINDSHIELD WHICH MEANS THAT I WILL NOT HAVE MY NEW CAR FOR 9 OF THE 30 DAYS WE HAVE OWNED IT (ASSUMING WE GET IT BACK IN TIME). *TR

07/15/2013
Components: SERVICE BRAKES
Incident Date: 05/13/2013
Crash: No
Fire: No
Vehicle Identification Number: 5FNYF3H74DB******
Summary

BRAKE PEDAL WAS SPONGY AND SEEMED TO GO DOWN TOO FAR. WHILE STOPPED WITH THE BRAKE PEDAL PRESSED AND MAINTAINING A CONSTANT PRESSURE ON THE PEDAL IT WOULD SLOWLY GO ALL THE WAY TO THE FLOOR. DEALER CHECKED IT OUT AND SAID MASTER CYLINDER WAS DEFECTIVE AND REPLACED SAME. APPROXIMATELY 4 WEEKS LATER WHILE DRIVING AT APPROXIMATELY 65 MPH A LOUD ROARING SOUND WAS NOTICED AND THEN A VERY NOTICEABLE VIBRATION BEGAN. PULLED OVER AND CHECKED TIRES AND NOTICED A SMELL THAT WAS ALMOST LIKE SOMETHING BURNING. THE HONDA DEALER WAS CLOSE BY SO I DROVE IT TO THE DEALER AND LEFT IT THERE AGAIN. AFTER CHECKING THE VEHICLE, THEY DECIDED THE PROBLEM WAS CAUSED BY CALIPER SLIDE PINS NOT RELEASING. THE MASTER CYLINDER WAS ADJUSTED ALONG WITH THE BRAKE PEDAL HEIGHT AND FREE PLAY. IT IS NOW 1 WEEK SINCE THAT WORK WAS PERFORMED AND ONCE AGAIN THE BRAKE PEDAL GOES TO THE FLOOR WITH CONSTANT PRESSURE APPLIED WHILE STOPPED AT A TRAFFIC LIGHT. *TR

07/08/2013
Components: POWER TRAIN,ENGINE
Incident Date: 06/19/2013
Crash: No
Fire: No
Vehicle Identification Number: WMWZN3C55BT******
Summary

I PURCHASED A NEW 2013 HONDA PILOT EX-L ON JUNE 15. I NOTICED ON MY FIRST TRIP ON THE INTERSTATE THAT THE CAR HESITATES WHEN DRIVING IN ECO MODE. THIS IS VERY ANNOYING AS IT FEELS LIKE THE ENGINE ISN'T GETTING ENOUGH GAS. HAD IT CHECKED OUT AT THE DEALERSHIP AND WAS TOLD OTHERS HAD COMPLAINED TOO, BUT THIS WAS A NORMAL FUNCTION, NOTHING COULD BE DONE. I FEEL LIKE I'M JERKING DOWN THE ROAD. I TRADED A HONDA ODYSSEY, WHICH ALSO HAD ECO DRIVE, AND I NEVER HAD THESE ISSUES WITH THE VAN. I HATE TO DRIVE THIS CAR! *TR

06/25/2013
Components: ENGINE
Incident Date: 06/04/2013
Crash: No
Fire: No
Vehicle Identification Number: 5FNYF4H98DB******
Summary

TL* THE CONTACT OWNS A 2013 HONDA PILOT TOURING. THE CONTACT STATED THAT WHILE DRIVING DOWNHILL AT 65 MPH, THE VEHICLE STALLED. THE CHECK VEHICLE STABILITY ASSIST WARNING LIGHT WAS ILLUMINATED AND AFTER THE FAILURE OCCURRED, THE CHECK EMISSION WARNING LIGHT ILLUMINATED. THE VEHICLE WAS TAKEN TO THE DEALER, WHO STATED THAT THE ENGINE HAD SEIZED AND INSTALLED A NEW ENGINE, BEFORE EVEN OPENING THE HOOD. THE FAILURE WAS REPORTED TO THE MANUFACTURER. THE FAILURE MILEAGE WAS 5,700. THE CURRENT MILEAGE WAS 6,000. UPDATED 08/06/13*LJ UPDATED 08/5/2013 *JS

06/22/2013
Components: ENGINE AND ENGINE COOLING,POWER TRAIN
Incident Date: 06/20/2013
Crash: No
Fire: No
Vehicle Identification Number: 5FNYF4H55DB******
Summary

WHEN THE ECO TURNS ON START TO VIBRATE THE WHOLE CAR. THE CAR VIBRATES AND RATTLE NOISE COMES IN THE ENGINE COMPARTMENT. VERY DISTURBING OFR A NEW CAR BUT THEY SAY IS HOW THE ECO WORKS, CONCERNED CAN CAUSE ENGINE DAMAGE DUE TO VIBRATION. *TR

06/19/2013
Components: ENGINE AND ENGINE COOLING
Incident Date: 06/03/2013
Crash: No
Fire: No
Vehicle Identification Number: 5FNYF4H90DB******
Summary

2013 HONDA PILOT. CONSUMER WRITES IN REGARDS TO SEVERE VIBRATION WHEN ECO DRIVE ENGAGES. *SMD THE DEALER INFORMED THE CONSUMER THERE WAS NO FIX FOR THE PROBLEM, AS IT WAS A NORMAL CHARACTERISTIC.

05/31/2013
Components: SERVICE BRAKES
Incident Date: 05/23/2013
Crash: No
Fire: No
Summary

PURCHASED NEW 2013 HONDA PILOT APPROXIMATELY 5/15/13. NOTICED OVER NEXT WEEK THAT BRAKE PEDAL HAS EXCESSIVE TRAVEL- REQUIRES PEDAL TO BE PUSHED MUCH FARTHER DOWN THAN SHOULD BE EXPECTED BEFORE THE BRAKES BEGIN TO ENGAGE, RESULTING IN LONGER STOPPING TIME/LENGTH. TOOK IN FOR SERVICE AT DEALERSHIP ON 5/28/13. DEALERSHIP RETURNED ON 5/30/13 STATING THEY WERE UNABLE TO FIND A PROBLEM. VEHICLE HAS NOT BEEN REPAIRED. CALLED ANOTHER DEALERSHIP- SERVICE PERSON STATED THAT THIS IS A KNOWN COMPLAINT FOR RECENT HONDA PILOTS, CAUSED BY BRAKE BOOSTER, AND IS NEITHER ADJUSTABLE NOR FIXABLE. VEHICLE ODOMETER CURRENTLY 600 MILES. *TR

05/07/2013
Components: STRUCTURE
Incident Date: 05/03/2013
Crash: No
Fire: No
Vehicle Identification Number: 5FNYF4H94DB******
Summary

WE NOTICED WATER LEAKING FROM THE TOP OF THE WINDSHIELD INTO THE INTERIOR OF THE CAR. EITHER THE SEAM OF THE GASKET ON THE EXTERIOR OF THE WINDSHIELD OR THE INSTALLATION OF THE WINDSHIELD IS DEFECTIVE SINCE IT WAS LEAKING DURING A RAIN STORM. *TR

05/05/2013
Components: POWER TRAIN,ENGINE,FUEL/PROPULSION SYSTEM
Incident Date: 04/15/2013
Crash: No
Fire: No
Vehicle Identification Number: 5FNYF4H96DB******
Summary

THIS REPORT IS FOR A NEW, 2013 HONDA PILOT TOURING MODEL WITH LESS THAN 100 MILES ON THE ODOMETER AND HAS CONTINUED SINCE. AFTER THE CAR IS WARMED UP, AND WHEN THE ECO LIGHT ILLUMINATES, THERE IS A SHUDDER OR A LOW FREQUENCY, RUMBLING VIBRATION THROUGHOUT THE VEHICLE. THIS WAS FIRST NOTICED WHILE ON THE HIGHWAY WITH CRUISE CONTROL SET, BUT HAS SINCE BEEN OBSERVED AT MULTIPLE SPEEDS WITH OR WITHOUT CRUISE CONTROL. THE VIBRATION STARTS WHEN BACKING OFF THE ACCELERATOR AFTER REACHING A CONSTANT SPEED AND CONTINUES UNTIL THE ENGINE LOADS DOWN DUE TO A HILL OR FURTHER ACCELERATION. THIS ALSO COINCIDES WITH THE ECO LIGHT TURNING OFF. IT DOES NOT APPEAR TO BE RELATED TO A SHIFT POINT, BECAUSE WHEN THE ACCELERATOR PEDAL IS DEPRESSED, THE VIBRATION STOPS AND THE ENGINE RPMS STAY CONSTANT. THE LEVEL OF VIBRATION IS NOT AS INTENSE AS THAT OF RIDING OVER RUMBLE-STRIPS, BUT THE FREQUENCY IS SIMILAR. THE LEVEL OF VIBRATION APPEARS WORSE AT HIGHER ENGINE RPMS. *TR

04/21/2013
Components: ENGINE AND ENGINE COOLING
Incident Date: 04/01/2013
Crash: No
Fire: No
Vehicle Identification Number: 5FNYF4H55DB******
Summary

THE PROBLEM IS A NOTICEABLE RUMBLE APPEARING TO COME FROM THE REAREND BUT AFFECTING EVERY PART OF THE VEHICLE. IT CAN BE FELT ON THE STEERING WHEEL, SEATS, DASH, ETC. AT FIRST WE THOUGHT IT OCCURRED AT ONLY 62 AND 40 MPH BUT THE MORE WE DRIVE THE VEHICLE IT CAN BE FELT AT ANY SPEED. WE HAD LEASED A TOURING PILOT BUT BROUGHT IT BACK AFTER 1400 MILES AND TRADED IT FOR A EX-L PILOT HOPING THE RUMBLE WOULD BE LESS. AT FIRST IT DIDN'T OCCUR AS MUCH, BUT THE MORE MILES IT HAS THE WORSE IT GETS. THE DEALERSHIP WAS NOT VERY FORTHCOMING WITH ANY INFORMATION ON THIS PROBLEM AND HAS NO SOLUTION OR ANY HOPE FOR A SOLUTION. THE COMMENT WAS THAT SOMEONE HAD COMPLAINED ABOUT A VIBRATION BUT ON THEIR TEST DRIVE THEY DIDN'T NOTICE IT. ANY PASSENGERS WE HAVE IMMEDIATELY NOTICE THE RUMBLE AND ASK WHAT THE PROBLEM IS. ON A NEW CAR THIS IS EMBARRASSING TO SAY THE LEAST. IF THERE WERE ANY WAY POSSIBLE TO GET OUT OF THIS LEASE WITHOUT GETTING UPSIDE DOWN ON LEASING ANOTHER VEHICLE I WOULD DO IT IN A MINUTE. THIS OUR FOURTH PILOT AND WE HAVE HAD FEW PROBLEMS WITH THEM. THEY ARE VERY STABLE ON ICE AND GET THROUGH THE SNOW VERY WELL. UP UNTIL 2013 THE PILOT SEEMED TO HAVE A VERY GOOD RIDE ON THE HIGHWAY AND WE HAVE TAKEN MANY LONG TRIPS WITH OUR PILOTS. NOW ANY TRIP WE TAKE WE OUR PREOCCUPIED WITH THIS RUMBLE AND ARE CONSTANTLY ASKING EACH OTHER "CAN YOU FEEL THAT". I AM VERY DISAPPOINTED WITH THIS VEHICLE AND IF A FIX CAN'T BE FOUND FOR THIS IT WILL BE THE LAST PILOT WE LEASE. I DON'T KNOW OF ANY SAFETY RELATED INCIDENTS TO THIS PROBLEM BUT I CAN'T BELIEVE THAT THROUGHOUT THE LIFE OF A VEHICLE THERE CAN BE A RUMBLE LIKE THIS AND NOT CAUSE A PROBLEM IN THE REAREND, POSSIBLY EVEN LOCKING UP. *TR

04/15/2013
Components: VISIBILITY/WIPER
Incident Date: 04/05/2013
Crash: No
Fire: No
Vehicle Identification Number: 5FNYF3H53DB******
Summary

I WAS DRIVING ON HWY GOT A FLAT TIRE. PULLED OVER TO GET HELP FOR FIXING TIRE. WITHIN FEW MINUTES REAR WINDOW GLASS SHATTERED WITH VERY LOUD NOISE - LIKE A BLAST. VEHICLE WAS PULLED OVER IN THE CENTER MEDIAN - TO MY RIGHT 5 LANE HIGHWAY AND TO MY LEFT 2 LANES FOR HIGH OCCUPANCY VEHICLES. THERE WERE NO OBJECTS AROUND THE CAR (I CHECKED FOR OBJECTS THAT COULD HAVE FLEW OVER AND COULD HAVE HIT REAR WINDOW ? THERE WERE NONE). WINDOW SHATTERED COMPLETELY INTO TINY PIECES - DOESN'T LOOK LIKE IT HAS BEEN HIT BY AN OBJECT. I SUSPECT THIS IS A DEFECTIVE WINDOW BY THE MANUFACTURER. HONDA PILOT WAS LESS THAN 2 WEEKS OLD AND RAN 1100 MILES. DEALER REFUSED TO ACCEPT THIS COULD BE A MALFUNCTION. I DID A COMPLETE VISUAL INSPECTION AROUND CAR AND THERE WERE NO OBJECTS. REQUEST INVESTIGATION. *TR

03/14/2013
Components: VEHICLE SPEED CONTROL,UNKNOWN OR OTHER,ENGINE
Incident Date: 03/08/2013
Crash: No
Fire: No
Vehicle Identification Number: 5FNYF4H5XDB******
Summary

AT VARIOUS SPEEDS THERE IS A VERY ANNOYING SHUDDERING AND VIBRATING AND GROWLING AT 45 MPH TO 68 MPH. JUST WHEN YOUR READY TO HAVE A SMOOTH RIDE ON THE HIGHWAY IT BEGINS TO SHUDDER IN ECO...ON A STRAIGHTAWAY WHILE FREE WHEELING AND WHILE I AM ON CRUISE CONTROL ... IF YOU ACCELERATE OR DECELERATE, IT WILL CEASE FOR A SECOND AND BEGIN AGAIN.. I HAVE EVEN STAYED AT 68 MPH TO SEE HOW LONG IT WOULD LAST ON A STRAIGHT AWAY WHILE IT WAS SHUDDERING....AND IT CONTINUED ...UNTIL I DECELERATED.. I ALSO GET THESE SMALL BUCKS AND SURGES , . OR A FEELING OF PULLING ME ALONG BUT FEELING LIKE I AM GOING TO FALL OUT OF MY SEAT AT THE SAME TIME..IN ECO. UNTIL THE SHUDDERING STOPS AND THEN IT FEELS SMOOTH AGAIN, FOR A MINUTE....AND THEN THE SHUDDERING BEGINS AGAIN.... MY TIRES ARE BALANCED AND I HAVE HAD AN ENGINE MOUNT NEUTRALIZING... THE HONDA PILOT HAS VCM... IT IS VERY UNCOMFORTABLE TO YOUR EARS THE VIBRATING...ON TOP OF YOUR PEACE OF MIND ON YOUR WAY HOME FROM A DAY AT WORK....LOOKING FORWARD TO RELAXING LISTENING TO THE RADIO TO EASE YOURSELF BEFORE YOU GET HOME TO YOUR FAMILY LIFE...WOW...NOT RELAXING AT ALL !!! SOMETHING IS DEFINITELY WRONG WITH MY VEHICLE.... *TR

03/14/2013
Components: SUSPENSION,POWER TRAIN
Incident Date: 02/20/2013
Crash: No
Fire: No
Summary

2013 HONDA PILOT BRAND NEW AS I WAS DRIVING HOME NOTICED A VIBRATION COMING FROM FRONT END. MORE PRONOUNCED AT HIGHER SPEEDS. NOTIFIED DEALER AND BROUGHT IN TOO CHECK OUT. DEALER STARTED THE DIAGNOSTICS PROCESS BY SITTING IN THE PASSENGER SEAT AND WE WENT FOR A RIDE. HONDA TECH ACKNOWLEDGE THE VIBRATIONS COMING FROM THE FRONT OF THE VEHICLE. STEERING WHEEL SHAKE, BANGS, SHUTTERING AND LOW PITCHED HUMMING NOISES. TECH AND DEALER DOCUMENT MY CONCERNS AND SAY " WE ARE AWARE OF THE PROBLEM YOU HAVE TO TAKE THIS UP WITH HONDA. " THERE IS NOTHING THEY CAN DO. CONTACTED HONDA AFTER A WEEK OF CALLING DAILY. WHICH HONDA'S RESPONSE IS "YES WE STARTING TO GET A LOT OF SIMILAR COMPLAINTS BUT NOT ENOUGH FOR TOO REACT. THIS IS NORMAL VEHICLE OPERATION. ". THAT IS UNACCEPTABLE, I CANNOT WAIT FOR SOMETHING TRAGIC TO HAPPEN BEFORE HONDA REACTS. *TR

02/23/2013
Components: POWER TRAIN,ENGINE
Incident Date: 12/07/2012
Crash: No
Fire: No
Vehicle Identification Number: 5FNYF4H56DB******
Summary

I PURCHASED THIS VEHICLE (2013 HONDA PILOT EX-L) ON 11/26/12 AND ALMOST IMMEDIATELY BEGAN TO FEEL AN ANNOYING VIBRATION WHEN THE VEHICLE WAS IN ECO MODE. THIS VIBRATION CAN BE FELT IN THE STEERING WHEEL, CONSOLE. SEATS AND THROUGHOUT THE CABIN. IT IS MOST NOTICEABLE ON LEVEL STRETCHES OF ROADWAY WHEN APPLYING LIGHT PRESSURE ON THE FUEL PEDAL. THE VIBRATION OR "FLUTTER" DIMINISHES WHEN MORE PRESSURE IS APPLIED TO THE FUEL PEDAL. WHEN TAKEN IN TO THE DEALERSHIP I WAS TOLD THIS WAS A NORMAL CHARACTERISTIC OF THE VEHICLE. AFTER CONTACTING HONDA CUSTOMER CARE I WAS TOLD IT WOULD BE CHECKED INTO AND HAVE HEARD NOTHING FURTHER..... *TR

02/22/2013
Components: ENGINE
Incident Date: 02/05/2013
Crash: No
Fire: No
Summary

2013 HONDA PILOT TOURING 4WD PURCHASED ON 2/2. BRAND NEW, ONLY 5 MILES. AFTER 3 DAYS OF OWNING, MY WIFE WAS DRIVING TO WORK IN IT, AND THE CHECK ENGINE LIGHT STARTED FLASHING AND THE ENGINE RAN VERY ROUGH. SHE PULLED OVER, TURNED THE CAR OFF AND RESTARTED IT AFTER A MIN OR 2 OF WAITING AND IT RAN NORMAL. SHE THEN CONTINUED HER DRIVE TO WORK WITHOUT ISSUE. A FEW DAYS AFTER THAT, I HAD THE SAME ISSUE. AFTER ABOUT A WEEK, I DETERMINED THAT AFTER A COLD START, IF YOU WENT UP TO AROUND 2800-3000 RPM, THEN ENGINE WOULD RUN VERY ROUGH AND CHECK ENGINE WOULD FLASH UNTIL YOU SHUT THE CAR DOWN. SINCE I COULD REPLICATE THE ISSUE, I CALLED FOR A SERVICE APPOINTMENT. BEFORE WE WERE ABLE TO GET TO THE SERVICE APPOINTMENT, THE CHECK EMISSIONS SYSTEM LIGHT ALSO TRIGGERED. ON MONDAY 2/18, WE TOOK THE VEHICLE IN FOR SERVICE AND GOT A LOANER ACCORD. ON MONDAY, THE CALL FROM THE DEALER WAS, NOTHING IS WRONG. I ASKED IF THEY DID IT AFTER A COLD START SINCE MY WIFE SAID THAT WHEN DROPPING THE CAR OFF. UH, NO, SO THEY KEPT THE CAR. TUESDAY MORNING THEY SAID THERE WAS AN ISSUE. THEY TOLD ME THAT THE OIL PUMP IN THE VEHICLE WAS TURNING OUT TOO MUCH OIL PRESSURE WHICH WAS TRIGGERING SOME SENSORS IN THE VCM SYSTEM. THIS WAS CAUSING IT TO NOT WORK PROPERLY. THEY SAID THEY WOULD ORDER A REPLACEMENT OIL PUMP AND I'D BE ON MY WAY. LATER ON WEDNESDAY, THEY CALLED BACK TO SAY THEY WERE ON BACKORDER AND I'D HAVE TO WAIT A FEW MORE DAYS. ON THURSDAY, THEY CALLED BACK TO SAY THEY WON'T HAVE A REPLACEMENT OIL PUMP UNTIL APRIL. THE HONDA FACTORY REP SAID TO ORDER A NEW SHORTBLOCK AS A REPLACEMENT AS IT HAS AN INSTALLED OIL PUMP. *TR

02/10/2013
Components: POWER TRAIN,ENGINE
Incident Date: 02/09/2013
Crash: No
Fire: No
Vehicle Identification Number: 5FNYF3H9XDB******
Summary

WHILE SLOWLY BACKING OUT OF PARKING PLACE INTO THE STREET, THE ENGINE SUDDENLY AND UNEXPECTEDLY ACCELERATED OUT-OF-CONTROL TO VERY HIGH RATE. CAUGHT OFF GUARD, THE ENGINE RPM WAS NOT NOTED, BUT DRIVER QUICKLY DECIDED THAT THE ONLY SOLUTION WAS TO TURN OFF IGNITION. THERE WAS NO MAT ON PEDAL, AND DRIVER DOES NOT OPERATE BRAKE AND ACCELERATOR PEDALS WITH TWO FEET. ENGINE RE-STARTED AND FUNCTIONED NORMALLY. *TR

02/09/2013
Components: SUSPENSION,STRUCTURE,WHEELS
Incident Date: 10/31/2012
Crash: No
Fire: No
Vehicle Identification Number: 5FNYF3H95DB******
Summary

AS SOON AS THE VEHICLE WAS DRIVEN OUT OF THE LOT, 17 MILES ON THE ODOMETER, AFTER THE VEHICLE WAS PURCHASED, A VIBRATION WAS FELT COMING THROUGH THE SEATS AT 75 MPH. AND MULTIPLE RESONANCE FREQUENCIES CAN BE FELT THROUGH THE CHASSIS INTO THE INTERIOR OF THE VEHICLE. THIS VIBRATION IS CONSTANT BETWEEN 65 MPH TO 78 MPH (HIGHWAY SPEEDS) AND IT GET WORST DURING LONGER PERIODS OF DRIVING. THESE FREQUENCIES OF VIBRATIONS ARE TRANSMITTED TO YOUR LOWER BACK CAUSING STRESS AND BACK PAIN. IN ADDITION THE INTERIOR PARTS OF THE CAR (DASH, PANELS, RADIO, CENTER CONSOLE, DVD, ETC.) ARE BECOMING LOOSE AND IT CAN BE FELT DURING DRIVING CAUSING A DISTRACTION TO THE PASSENGERS. MULTIPLE REPAIRS ATTEMPTS ARE BEING PERFORMED BY HONDA DEALERS AND THEY DECIDED TO TELL THE COSTUMERS THAT THIS IS PART OF THE CAR DESIGN SINCE THEY RE-DESIGNED THE CHASSIS AND SUSPENSION TO BE STIFFER FOR THE 2013 MODELS. MULTIPLE COMPLAINTS ARE BEING REPORTED BY DIFFERENT CUSTOMERS AROUND THE US BUT NOT REPAIR HAS BEEN PERFORMED AND WILL NOT BE PERFORMED. WE DO NO'T WANT TO WAIT UNTIL A TIRE/WHEEL BECOMES LOOSE AND KILL A FAMILY OR MULTIPLE FAMILIES ON THE HIGHWAYS BECAUSE OF AN UNSAFE CONDITION ON THESE VEHICLES. ALSO, POWER STEERING PROBLEMS AND BRAKE ISSUES (AFTER LONGER PERIODS OF DRIVING, 2+HRS) HAVE BEEN REPORTED WITHOUT BEING CORRECTED AFTER MULTIPLE ATTEMPTS. *TR

02/07/2013
Components: POWER TRAIN
Incident Date: 02/07/2013
Crash: No
Fire: No
Summary

PURCHASED A 2013 HONDA PILOT ON 12/28/12. I BEGAN TO NOTICE A VERY ANNOYING VIBRATION/SHUDDER IN THE CAR AS WELL AS HEAR A RUMBLING NOISE. IT'S OCCURRING AT MANY DIFFERENT CONSISTENT SPEEDS AND THE ONLY WAY TO STOP IT IS TO ACCELERATE TO A HIGHER SPEED WHERE IT MAY NOT OCCUR. I FIND THIS IS A SAFETY ISSUE AS IT OCCURS MOSTLY WHEN THE VEHICLE IS MAINTAINING A CONSISTENT SPEED. SO, WHEN ON THE HIGHWAY AND DRIVING THE STATED 65MPH SPEED LIMIT, I MUST INCREASE MY SPEED TO GREATER THAN 65MPH IN ORDER FOR THE RUMBLING NOISE AND VIBRATION TO STOP. OBVIOUSLY, SPEED LIMITS ARE POSTED FOR SAFETY REASONS. ADDITIONALLY, I FEEL THIS DEFECT SEVERELY DIMINISHES THE RESALE VALUE OF THE $34,000 VEHICLE AS I'M SURE ANYONE WHOM NOTICES THE VIBRATION/SHUDDER/RUMBLING FEELING AND SOUNDS WILL NOT BE INTERESTED IN BUYING THE VEHICLE FOR FAIR MARKET VALUE. I AM ALSO QUESTIONING THE LONG TERM IMPACT OF THIS JUDDER'/VIBRATION WILL HAVE ON THE VEHICLE. MY EFFORT TO HAVE THIS REPAIRED BY THE DEALER CONTINUES, BUT THUS FAR THEY HAVE TOLD ME IT'S TORQUE CONVERTER JUDDER AND IT'S A NORMAL CHARACTERISTIC OF THE VEHICLE. I'VE RESEARCHED TORQUE CONVERTED JUDDER PROBLEMS AND FEEL THERE HAS TO BE A SOLUTION, YET HONDA MORE THAN LIKELY DOESN'T WANT TO ABSORB THE COST OF REPAIRS AS THIS PROBLEM IS OCCURRING IN MANY OF IT'S PILOTS. ON THIS WEB SITE THE ISSUE WAS ALSO REPORTED IN THE 2012 VEHICLES. THERE ARE ALSO MANY OTHER OWNERS VOICING THEIR DISPLEASURE WITH THIS PROBLEMS ON OTHER WEBSITES. ONE BEING WWW.PILOTEERS.ORG. YOUR ASSISTANCE WOULD BE GREATLY APPRECIATED. THANK YOU. *TR

01/22/2013
Components: POWER TRAIN,SERVICE BRAKES
Incident Date: 12/29/2012
Crash: No
Fire: No
Vehicle Identification Number: 5FNYF3H9XDB******
Summary

TL* THE CONTACT OWNS A 2013 HONDA PILOT. THE CONTACT STATED THAT THE BRAKE FAILED TO ENGAGE AT NORMAL STOPPING DISTANCE AND THE BRAKE PEDAL FELT SOFT. WHEN DEPRESSED, THE BRAKE PEDAL WOULD TRAVEL PARTIALLY TO THE FLOORBOARD ACCOMPANIED BY AN ABNORMAL VIBRATION OCCURRED WHEN DRIVING 65 MPH. THE FAILURE WOULD OCCUR WHEN TRAVELING OVER A FLAT SURFACE OR WHEN THE CYLINDER WAS IN THIRD. THE VEHICLE WAS TAKEN TO THE DEALER AND A DIAGNOSTIC WAS PERFORMED THAT WAS UNABLE TO LOCATE A FAILURE CODE FOR THE VIBRATION OR THE BRAKE FAILURE. THE DEALER LOOSENED THE ENGINE AND THE TRANSMISSION BOLTS HOWEVER, THE FAILURE WAS NOT CORRECTED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE VEHICLE WAS NOT REPAIRED. THE APPROXIMATE FAILURE MILEAGE WAS 3 AND THE CURRENT MILEAGE WAS 2,400.

01/09/2013
Components: SEATS
Incident Date: 01/08/2013
Crash: No
Fire: No
Vehicle Identification Number: 5FNYF4H56DB******
Summary

TL* THE CONTACT OWNS A 2013 HONDA PILOT (N/A). THE CONTACT STATED THAT THE THIRD ROW SEAT HEAD REST WOULD BLOCK THE CONTACT'S REAR VIEW WHEN DRIVING. THE CONTACT ALSO STATED THAT WHEN PLACING A CHILD SAFETY SEAT IN THE THIRD ROW SEAT, THE HEAD REST WOULD PUSH THE CHILD RESTRAINT FORWARD WHEN LOWERED. WHEN THE HEAD REST WAS RAISED, THE METAL BAR WOULD CONTACT THE CHILD'S HEAD. THE MANUFACTURER WAS CONTACTED AND ADVISED THAT THE DESIGN OF THE VEHICLE COULD NOT BE ALTERED. THE FAILURE AND CURRENT MILEAGE WAS 42.

6 Recalls

for 2013 HONDA PILOT
18/01/2013
CAMPAIGN NUMBER: 13V016000
AIR BAGS
The absence of more than one rivet could alter the performance of the driver's airbag during deployment. This could potentially increase the risk of injury during a crash.
Campaign Number: 13V016000
Manufacture: Honda (American Honda Motor Co.)
Components: AIR BAGS
Summary

Honda is recalling certain model year 2009-2013 Pilot and 2011-2013 Odyssey passenger vehicles manufactured from March 13, 2008, through December 21, 2012. One or more rivets that attach the airbag module to the airbag cover may be missing.

Notes

Honda's recall campaign number is S75. Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.

27/08/2013
CAMPAIGN NUMBER: 13V382000
ENGINE
A worn piston may suddenly fail, causing the engine to stall, increasing the risk of a crash.
Campaign Number: 13V382000
Manufacture: Honda (American Honda Motor Co.)
Components: ENGINE
Summary

Honda is recalling certain model year 2013 Pilot 2WD and 4WD vehicles and certain model year 2013 Odyssey vehicles. During manufacturing of the engine piston, it is possible that the heat treatment process was not properly applied, resulting in the piston having an insufficient hardness level, making it more susceptible to premature wear.

Notes

Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.

09/01/2018
CAMPAIGN NUMBER: 18V042000
AIR BAGS:FRONTAL:PASSENGER SIDE:INFLATOR MODULE
An inflator explosion may result in sharp metal fragments striking the driver or other occupants resulting in serious injury or death.
Campaign Number: 18V042000
Manufacture: Honda (American Honda Motor Co.)
Components: AIR BAGS:FRONTAL:PASSENGER SIDE:INFLATOR MODULE
Summary

Honda (American Honda Motor Co.) is recalling certain 2010-2013 Acura TSX, ZDX, Honda Accord Crosstour, Fit, Insight and Pilot vehicles, 2011-13 Acura TSX Sportswagon, 2010-2012 Honda Accord,, 2010-2011 Honda Civic, Civic NGV, Civic Hybrid and CR-V vehicles and 2013 Honda FCX Clarity and Fit EV vehicles ever registered in the states of Alabama, California, Florida, Georgia, Hawaii, Louisiana, Mississippi, South Carolina, Texas, Puerto Rico, American Samoa, Guam, the Northern Mariana Islands (Saipan), and the U.S. Virgin Islands or "Zone A." Additionally, Honda is recalling certain 2010-2012 Acura TSX, Honda Accord, Accord Crosstour, Fit and Pilot, 2010-2011 Honda Civic, Civic NGV, Civic Hybrid and CR-V, and 2010 Acura ZDX and Honda Insight vehicles ever registered in the states of Arizona, Arkansas, Delaware, District of Columbia, Illinois, Indiana, Kansas, Kentucky, Maryland, Missouri, Nebraska, Nevada, New Jersey, New Mexico, North Carolina, Ohio, Oklahoma, Pennsylvania, Tennessee, Virginia, and West Virginia or "Zone B." Unless included in Zones A or B above, Honda is recalling certain 2009 Acura TSX, Honda Accord, Civic, Civic NGV, Civic Hybrid, CR-V, Fit, and Pilot vehicles ever registered in the states of Alaska, Colorado, Connecticut, Idaho, Iowa, Maine, Massachusetts, Michigan, Minnesota, Montana, New Hampshire, New York, North Dakota, Oregon, Rhode Island, South Dakota, Utah, Vermont, Washington, Wisconsin, and Wyoming or "Zone C." These vehicles are equipped with certain air bag inflators assembled as part of the frontal air bag modules, and used as original equipment or replacement equipment (such as after a vehicle crash necessitating replacement of the original air bags), may explode due to propellant degradation occurring after long-term exposure to higher absolute humidity, temperature and temperature cycling.

Notes

Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.

27/09/2018
CAMPAIGN NUMBER: 18V661000
AIR BAGS:FRONTAL:PASSENGER SIDE:INFLATOR MODULE
An inflator explosion may result in sharp metal fragments striking the driver or other occupants resulting in serious injury or death.
Campaign Number: 18V661000
Manufacture: Honda (American Honda Motor Co.)
Components: AIR BAGS:FRONTAL:PASSENGER SIDE:INFLATOR MODULE
Summary

Honda (American Honda Motor Co.) is recalling certain 2014 Honda Insight and Acura TSX and TSX Wagon, 2014-2015 Honda Crosstour and Pilot vehicles nationwide, as well as certain 2014 Honda FCX Clarity and Fit EV vehicles in Florida, Hawaii, Puerto Rico, Texas, Alabama, Georgia, Louisiana, Mississippi, South Carolina, California, American Samoa, Guam, the Northern Mariana Islands (Saipan) and the U.S. Virgin Islands. Honda is also recalling certain 2011-2013 Acura TSX, TSX Wagon and ZDX, Honda Crosstour, Insight, Fit and Pilot vehicles, 2011-2012 Honda Accord and 2011 Honda Civic NGV, Civic, Civic Hybrid and CR-V vehicles in Arizona, Arkansas, Delaware, the District of Columbia, Illinois, Indiana, Kansas, Kentucky, Maryland, Missouri, Nebraska, Nevada, New Jersey, New Mexico, North Carolina, Ohio, Oklahoma, Pennsylvania, Tennessee, Virginia and West Virginia. Lastly, Honda is recalling certain 2010-2013 Acura TSX and ZDX, Honda Crosstour, Fit, Insight and Pilot, 2011-2013 TSX Wagon, 2010-2012 Honda Accord and 2010-2011 Honda Civic NGV, Civic, Civic Hybrid and CR-V vehicles in Alaska, Colorado, Connecticut, Idaho, Iowa, Maine, Massachusetts, Michigan, Minnesota, Montana, New Hampshire, New York, North Dakota, Oregon, Rhode Island, South Dakota, Utah, Vermont, Washington, Wisconsin and Wyoming. These vehicles are equipped with certain air bag air bag inflators assembled as part of the frontal air bag modules, and used as original equipment or replacement equipment (such as after a vehicle crash necessitating replacement of the original air bags), may explode due to propellant degradation occurring after long-term exposure to higher absolute humidity, temperature and temperature cycling.

Notes

Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.

16/05/2019
CAMPAIGN NUMBER: 19V378000
AIR BAGS:FRONTAL:PASSENGER SIDE:INFLATOR MODULE
An incorrectly installed air bag inflator may not properly deploy the passenger frontal air bag in the event of a crash, increasing the risk of injury.
Campaign Number: 19V378000
Manufacture: Honda (American Honda Motor Co.)
Components: AIR BAGS:FRONTAL:PASSENGER SIDE:INFLATOR MODULE
Summary

Honda (American Honda Motor Co.) is recalling certain 2009-2014 Acura TSX, 2011-2013 TSX Sport Wagon, and 2010-2012 ZDX and 2008-2012 Honda Accord, 2010-2011 Accord Crosstour, 2006-2011 Civic, Civic Hybrid and Civic NGV, 2012-2014 Crosstour, 2007-2011 CR-V, 2009-2013 Fit, 2010-2013 Insight, and 2009-2015 Pilot vehicles. The front passenger air bag inflator may have been installed incorrectly during replacement.

Notes

Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.

27/06/2019
CAMPAIGN NUMBER: 19V502000
AIR BAGS:FRONTAL:PASSENGER SIDE:INFLATOR MODULE
An inflator explosion may result in sharp metal fragments striking the driver or other occupants resulting in serious injury or death.
Campaign Number: 19V502000
Manufacture: Honda (American Honda Motor Co.)
Components: AIR BAGS:FRONTAL:PASSENGER SIDE:INFLATOR MODULE
Summary

Honda (American Honda Motor Co.) is recalling certain 2009-2014 Acura TSX, 2011-2014 TSX Sport Wagon, 2010-2013 ZDX, 2008-2012 Honda Accord, 2010-2011 Accord Crosstour, 2006-2011 Civic and Civic Hybrid, 2008-2010 Civic GX NGV, 2012-2015 Crosstour, 2007-2011 CR-V, 2009-2013 Fit, 2014 Fit EV, 2010-2014 Insight, and 2009-2015 Pilot vehicles. The vehicles are equipped with passenger frontal air bag inflators assembled as a recall remedy part or replacement service part, that may explode due to propellant degradation occurring after long-term exposure to high absolute humidity, temperature and temperature cycling.

Notes

Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.

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