2013 Jeep Wrangler Unlimited SUV 4WD
Safety Ratings.
NHTSA’s 5-Star Safety Ratings help consumers compare vehicle safety when searching for a car. More stars mean safer cars.
Combines Side Barrier and Side Pole Star Ratings into a single side rating.
Combines Side Barrier and Side Pole Star Ratings into a single side rating.
The Rollover Resistance test measures the risk of rollover in a single-vehicle, loss-of-control scenario.
Rollover Risk: 27.9%
558 Complaints
It the oil cooler ...its made of plastic I have only had my jeep for 6 months and am about to have this part replaced for the third time..AND IT NOT COVERED ON MY EXTENDED WARRANTY..800.00 EACH TIME..IM CERTAIN IM NOT THE ONLY ONE ..YOU GUYS NEED TO FIX THIS ..I CANNOT AFFORD TO KEEP CHANGING THIS AND RENTING CARS AND SUCH...SOMETHING NEEDS TO BE DONE ABOUT THIS PART ASAP. I will send a copy of my bill tomorrow
Mopar Performance 68018109AA A/C and Heater Actuator has failed 3 times. I've replaced the original and twice since. This part is a safety issue because it directed the heat to defrost/de-ice the Windshield and provide heat to the occupants. There is plenty of evidence on YouTube of Jeep owners replacing this part for years now and yet there has not been a Recall regarding this part. The last replacement part was in January 2020 and failed again which I just replaced. Three times since 2013 when I purchased the 10th Anniversary Jeep Rubicon new which is why I've had enough of MOPAR not caring about its customers
The control buttons on the steering wheel for speed control and radio and menu for the odometer plus the horn started working only part-time. If you wiggle or turn the steering wheel 90 degrees sometimes everything will work. The airbag light also comes on indicating there is an airbag problem. This sometimes will go away with the right wiggle of the steering wheel. The service department said it is a bad clockspring on the steering column. There is a recall on this (S40) but not listed on my jeep. This started about 6 months ago and has gotten progressively worse.
Due to a strong odor of gasoline emanating from a recently filled fuel tank, the vehicle was towed (due to extreme fire risk) to an independent service center. A subsequent inspection determined a fuel leak in the upper part of the tank assembly and a cracked flange in the fuel pump assembly, which necessitated the replacement of the fuel tank and fuel pump assemblies. The vehicle components are no longer available for inspection and the vehicle was not inspected by anyone other than the owner of the independent service center. There were no warning lamps, messages or other symptoms of the problem other than the pungent smell of gasoline. The smell of fuel first occurred after filling the gas tank on/around 08/13/2021.
While driving the vehicle, the heat cuts out and the defroster fails. This fogs up the window quickly causing an unsafe situation. Have had heating system flushed, controls and thermostat replaced, but problem continues to occur.
The contact owns a 2013 Jeep Wrangler. The contact stated while driving 65 MPH, he noticed a strong gasoline odor. There were no warning lights illuminated. The contact was able to drive to his residence and turn off the vehicle. The contact stated as he opened the hood of the vehicle, he saw gasoline pouring out of the fuel line into the engine compartment. The vehicle was not diagnosed nor repaired by an independent mechanic or dealer. The dealer was made aware of the failure and advised the contact to purchase the parts and replace the fuel line himself. The manufacturer was not notified of the failure. The vehicle was not repaired. The approximate failure mileage was 114,820.
Approximately the end of June the airbag light came on, made appointment with Red Bluff Chrysler Dodge Jeep Ram 545 Adobe Road Red Bluff, CA. 96080. Phone # (530) 840-2901. The soonest they could fit me in was July 19th @ 10:00am. Invoice states as follows; 97549 1.00 verified concern of airbag lamp on has active DTC B1B02 driver airbag said #1 open. Removed airbag installed Miller 8443 SRS simulator into clockspring airbag leads DTC goes stored unplug SRS tool and reinstalled airbag lamp comes back on same DTCS. Driver airbag will need to be replaced. Dealership was unable to answer if the airbag would deploy while driving or if the airbags would even go off in an accident, its their belief the system shuts down when there is a code. I have only gone to one dealership as mentioned above. Approximately $1,000.00 for the part alone. Problem is unresolved.
I just left my house and drove 2 miles at 25mph. My brakes went out then my vehicle caught fire with me and my two children inside. It is being inspected by insurance but there were no warning signs besides my brakes going out.
DRIVER HEATED SEAT MODULE OVERHEATS AT TIMES CAUSING A BURNING SMELL IF IN USE.
MY JEEP STARTED SMOKING SMELT A BADD OIL BURNING SMELL AND ALMOST CAUGHT ON FIRE WHEN I FINALLY GOT STOPPED LOOKED UNDER THE HOOD AND I COULD SEE OIL FLOATING ON TOP OF THE ENGINE EVERYWHERE AND GOING ALL DOWN THE BACK OF THE TRANSMISSION LOOKS LIKE A PART OR SOMETHING MAY HAVE A CRACK IN IT CAN'T REALLY TELL OIL IS ALL OVER THE UNDER CARRIAGE ALL THE WAY TO THE REAR END HAS GOT ALL OVER THE BRAKES HAD TROUBLES AND ISSUES WITH ITS SLOWING DOWN WITHOUT IT SMELLING LIKE AN OIL FIRE AND SMOKE POURING OUT OF THE BRAKE ASSEMBLY
DRIVING APPROX 65 MPH ON HIGHWAY. RPM JUMPED THEN CAR LOST POWER. WOULD NOT SHIFT PAST NEUTRAL AND UNABLE TO REMOVE KEY. AUTO DOOR UNLOCK FAILED. VEHICLE WAS EVACUATED AND THEN STRUCK FROM BEHIND AT HIGH SPEED.
I WAS LEAVING A GROCERY STORE AND AS I WAS TURNING ONTO THE BUSY MAIN ROAD MY JEEP WRANGLER SAHARA UNLIMITED STALLED WITH NO WARNING NO LIGHTS IT JUST DIED IT WOULD NOT START AT ALL. AFTER 20 MINUTES IT THEN STARTED. IT WAS VERY DANGEROUS BECAUSE THE PERSON BEHIND ME COULD HAVE HIT ME IF THERE WASN'T ANY OTHER TRAFFIC. THIS HAS HAPPENED BEFORE AT TRAFFIC LIGHTS WHERE IT WOULD STALL OUT OF NO WHERE BUT THEN I COULD TURN THE KEY AND IT WOULD START. I AM TERRIFIED TO GET ON THE HIGHWAY AFRAID IT WILL DO THAT AGAIN AND HARM ME OR OTHERS ON THE ROAD.
HEATER DOES NO BLOW HOT AIR ON DRIVERS SIDES VENTS. AS A RESULT, THIS CAUSED A FROSTED BLIND SPOT ON THE DRIVER'S SIDE OF WINDOW AND DOOR GLASS. PP
BROUGHT 2013 WRANGLER TO DEALER FOR CONSTANT P0304 CODE AFTER REPLACING IGNITION COILS AND SPARK PLUGS. DEALER DID A COMPRESSION LEAK TEST TO VERIFY THAT THE 4TH CYLINDER HEAD WAS BAD AND NEED REPLACING AND WILL COST $3700.00 FOR THE REPAIR. I HAD ASKED ABOUT THE SERVICE BULLETIN 09-002-14 AND MY VEHICLE IS NOT COVERED UNDER THE X56 CODE EXTENDED WARRANTY FOR THE CYLINDER HEAD. I CALLED CHRYSLER/JEEP AS RECOMMENDED BY THE DEALER, AND THEY TOLD ME TO CALL THE DMV.
I WAS IN MOTION ON HIGHWAY AT 60MPH DASH LIGHTS AND RADIO WENT OFF, THE ENGINE WENT OFF FOR ABOUT 3 SECONDS THEN EVERYTHING CAME BACK TO NORMAL. THIS OCCURRED 3 TIMES IN THE NEXT 10 MINUTES. EACH OCCURANCE WAS THE SAME. RAN FINE AFTER THAT FOR 30 MINS. HAS NOT REOCCURED. TOTAL SHUT DOWN IS DANGEROUS. I HAVE HEARD REPORTS OF THIS HAPPENING TO MANY JEEPS.
ENGINE OIL COOLER HAS FAILED 2 TIMES ONCE AT AROUND 70K MILES AND AGAIN AT 90K MILES. OIL LEAKS ON TOP OF ENGINE BLOCK AND RUNS DOWN THE BACK TO THE TRANSMISSION ON TO THE EXHAUST AND COULD EASILY CAUSE A FIRE. FIAT DOES NOT CARE WHEN I REPORTED IT AND IT IS A VERY COMMON PROBLEM WITH THE ENGINE IN MULTIPLE VEHICLES. DEALER WANTED $3,000 TO REPLACE IT WHEN THE PROBLEM WAS 12 DOLLAR O RINGS ON THE ADAPTER. THE PLASTIC HOUSING THAT SITS ON TOP OF A HOT ENGINE FLEXES AND ALLOWS THE O RINGS TO LEAK. THERE HAS TO BE A WAY TO REPLACE THAT PART WITH SOMETHING SAFER BUT THEY WONT CAUSE IT WOULD COST THEM TO MUCH MONEY AND GOOD LUCK PROVING WHAT HAPPENED TO START THE FIRE WHEN THE PLASTIC HOUSING JUST BURNS AWAY IN A FIRE OR YOUR ENGINE BLOWS TO LOW OIL.
WHEN THE JEEP IS PUT INTO REVERSE FIRST THING AFTER SITTING FOR A WHILE THE VEHICLE STALLS WHEN THE BRAKE PEDAL IS APPLIED. IF THE BREAK PEDAL IS SLOWLY RELEASED, THE JEEP WILL STUTTER AND ALMOST STALL BUT STAYS RUNNING.
CAUGHT FIRE FOR NO KNOWN REASON- WHILE I WAS DRIVING - CAME TO STOP AND SMOKE PASSED ME UP - WIND COMING FROM BEHIND ME -STOPPED - SAW SMOKE COMING OUT OF LEFT SIDE OF HOOD -TOTALLY BURNED-*DT*JB THANKFULLY I WAS ABLE TO GET OUT WITHOUT HARM - YET I AM LEFT WITH NO VEHICLE
AIRBAG LIGHTS REMAIN ON, CRUISE CONTROL DOES NOT WORK, ALL CONTROLS ON THE STEERING WHEEL DO NOT WORK. DOES NOT WORK WHEN DRIVING OR SETTING. I PURCHASED THE VEHICLE WITH THIS PROBLEM AND WAS TOLD IT WAS A FUSE. I FOUND OUT IT IS THE CLOCK SPRING.
AT LOW SPEEDS, USUALLY WHILE BRAKING, THE JEEP WILL LURCH FORWARD/ACCELERATE.
THE HEAT STOPPED WORKING, EVEN AFTER A 45 MINUTE COMMUTE , NO HEAT. THIS CREATED DIFFICULTIES IN SEEING OUT THE WINDSHIELD ON COLD MORNINGS. THE DEALER DID A FLUSH OF THE SYSTEM BUT THE HEAT WAS ONLY TEMPORARILY FIXED, LESS A WEEK. RETURNED TO DEALER, REPLACED THE HEATER CORE WHICH HAS RETURNED THE HEAT TO THE JEEP.
ALL FOUR BRAKE ROTORS SEIZED UP. TRAVELING FROM WORK ON SECONDARY ROADS AT SPEEDS BETWEEN 30 AND 45 MPH. I WAS SMELLING HOT BRAKES. WHEN TRYING TO STOP THE JEEP PULLED HARD TO THE RIGHT, ALMOST UNCONTROLLABLY. WHEN I GOT HOME I TOUCHED THE WHEELS AND ALL WERE SUPER HOT TO THE TOUCH. HAD THE VEHICLE BROUGHT IN FOR REPAIR. SERVICE REPORTED ALL FOUR CALIPERS SHOW SIGNS OF BEING SEIZED UP. PADS AND ROTORS SHOW DAMAGE FROM OVERHEATING. NEEDED TO REPLACE ALL FOUR ROTORS, CALIPERS AND PADS.
TL* THE CONTACT OWNS A 2016 JEEP WRANGLER. THE CONTACT STATED THAT AFTER TAKING THE VEHICLE TO AN INDEPENDENT MECHANIC FOR A TIRE CHANGE, THE VEHICLE FAILED TO RESTART. THE BATTERY WAS REPLACED HOWEVER, THE FAILURE PERSISTED. THE VEHICLE REMAINED IN CUSTODY OF THE INDEPENDENT MECHANIC. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 75,500. THE VIN WAS NOT AVAILABLE.
JEEP HAS DEVELOPED A TICKING NOISE THAT HAS BECOME LOUDER AND LOUDER, NOISE IS PRESENT WHETHER VEHICLE IS STATIONARY OR IN MOVEMENT AND INCREASES WITH THE SPEED OF THE VEHICLE. MECHANIC ADVISED THAT IT IS FAULTY ROCKERS AND THAT THEY NEED TO BE REPLACED. HE ALSO ACKNOWLEDGED THIS IS AN EXTREMELY COMMON PROBLEM WITH ALL PENSTAR 3.6L IN ALL CHRYSLER PRODUCTS.
MY 2013 JEEP WRANGLER STARTED HAVING A CODE THAT READ "MISFIRE ON CYLINDER 6" AT ABOUT 55,000 MILES. AFTER CHANGING THE SPARK PLUGS AND IGNITION COILS ON THE DRIVERS SIDE BANK OF CYLINDERS (2,4,AND 6) THE TROUBLE CODE STILL CONTINUED TO POP UP ABOUT EVERY WEEK OR TWO. I THEN TOOK IT TO MY LOCAL JEEP, CHRYSLER, RAM DEALER TO INVESTIGATE FURTHER. AFTER DOING SOME RESEARCH I FOUND OUT THAT THE CYLINDER HEADS ON THE PENTASTAR ENGINE IN THE 2012 AND 2013 JEEP WRANGLERS WERE HAVE MANY, MANY ISSUES WITH THE BAD CYLINDER HEADS BECAUSE OF THERE WAS TWO DIFFERENT METALS USED BETWEEN THE ENGINE BLOCK AND THE CYLINDER HEAD CAUSING IT TO WARP AND CAUSE COMPRESSION ISSUES IN THE CYLINDER. JEEP WAS WELL AWARE OF THIS PROBLEM BUT REFUSED TO THIS DAY TO ISSUE A RECALL. AFTER THE DEALER TOOK THE ENGINE APART TO INVESTIGATE, HE ADMITTED TO THE FACT THAT IT WAS A BAD CYLINDER HEAD. THIS MISFIRE ON CYLINDER 6 OCCURRED MOSTLY WHEN IDLING AT A TRAFFIC LIGHT OR AT VERY LOW SPEEDS. THE KICKER IN ALL OF THIS EVEN THOUGH JEEP ADMITTED A FAULTY CYLINDER HEAD WAS THE CAUSE OF THE LOSS OF COMPRESSION, THEY REFUSED TO REPLACE THE CYLINDER HEAD AT THEIR COST. BECAUSE JEEP DID NOT HAVE MY VIN NUMBER IN THEIR LIST TO BE REPAIRED, IT WAS UP TO ME TO PICK UP THE COST. I DID NOTHING IN THE TIME THAT I HAVE HAD THIS VEHICLE (ORIGINAL OWNER) TO MAKE A CYLINDER HEAD BECOME WARPED. THIS WAS A PROBLEM WITH THE PENTASTAR ENGINE FROM THE BEGINNING. TOO BAD JEEP DOESN'T DO THE RIGHT THING AND REPAIR THESE PENTASTAR ENGINE ISSUES AT THEIR EXPENSE RATHER THAN HEAPING MORE RESPONSIBILITY ON THE CONSUMER. *TR
I'M EXPERIENCING THE DEATH WOBBLE AND I WANTED TO SEE IF THERE'S A WAY IT CAN BE FIX OR IF A RECALL IS OUT FOR THIS. *TR
I WAS DRIVING ON CITY STREET DRIVING 25 MPH , WHEN MY JEEP WRANGLER CEASED IMMEDIATELY. DIFFERENTIAL LEAKED FLUID. I HAVE ALSO NOTICED THE REAR BRAKE PASSENGER SIDE LEAK WHICH I BELIEVE CONNECTS TO DIFFERENTIAL. I BROUGHT IT TO A TECHNICIAN ATTENTION WHEN I TOOK MY CAR TO A RECALL AND MENTIONED ITS NOT A PROBLEM. I HAD MY CHILDREN IN MY CAR. COULD HAVE CAUSED A FATAL ACCIDENT. LUCKY I WAS NOT ON A HIGHLY DRIVING 70 MPH
CLOCKSPRING WENT BAD AT 50,000 I THINK IT SHOULD BE PART OF THE AIR BAG RECALL I BRING IT TO DEALERSHIP TO HAVE AIRBAG RECALLED BUT IT STILL WON'T WORK IT AIRBAG LIGHT IS ON AND ON ONE EVEN TOLD ME AT THE DEALERSHIP ABOUT THE LIGHT LUCKY I'M A MECHANIC AND I KNOW THESE THINGS .YA FIX THE RECALL BUT IT STILL WON'T WORK WHAT GOOD WAS IT FOR ME EVEN TO BRING IT IN THEY SHOULD AT LEAST WARNED ME HEY AIR BAG WON'T WORK YOUR CLOCKSPRING IS BAD THEY JUST WANTED ME OUT OF THERE HOLLYWOOD JEEP CHYSLER ON STATE ROAD 7 -441 SERVICE DEPARTMENT [XXX] SERVICE ADVISOR [XXX] NOT COOL AT AND I PAID FOR DIAGNOSIS WHICH APPEARS I KNOW MORE THANK YOU [XXX] INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6). *CC *TR
MY JEEP SHUTS OFF WHILE DRIVING ON CITY ROADS AND GOING UP HILLS WITH OTHER VEHICLES PRESENT, NO CODES SHOW UP, DASH LIGHTS TURN RED WHEN VEHICLE IS OFF, MY JEEP MAKES FUNNY NOISES WHEN TURNED OFF, TAKE IT TO THE DEALERSHIP OVER 3 MONTHS SINCE I BOUGHT IT 3 MONTHS AGO AND THEY CAN'T FIX IT. THEY DON'T KNOW WHAT IS WRONG WITH IT. THEY'VE TIRED EVERYTHING AND STILL NOTHING. IT'S GOING BACK IN AGAIN BECAUSE IT SHUT OFF ON ME GOING UP A HILL. THIS JEEP IS NOW BECOMING DANGEROUS TO MYSELF. YET THE JEEP STILL ISN'T GIVING CODES. I HAD TO GO BUY A CAR SCAN DEVICE PLUG IT IN AND RECORD DATA OF WHAT IS GOING ON WITH THE JEEP SO THAT THE DEALERSHIP CAN SEE. DO I HAVE TO GO OFF A CLIFF OR GET INTO A REALLY BAD ACCIDENT BEFORE THIS PROBLEM IS FOUND OR FIXED. I'VE ONLY HAD THIS VEHICLE FOR 3 MONTHS. I BOUGHT IT ON FEBRUARY 21,2020 AND IT STARTED ACTING UP ON FEBRUARY 28,2020 AND STILL IS ON MAY 16, 2020 AND IT IS BECOMING A NIGHTMARE. I'M SPENDING MONEY TO GET IT FIXED BECAUSE THE DEALERSHIP IS CHARGING ME BECAUSE MY EXTENDED WARRANTY DOESN'T COVER IT. I WAS TOLD WHEN I BOUGHT IT THAT THERE WAS NOTHING WRONG WITH IT BUT THAT WAS A LIE. I NEED HELP FIGURE THIS OUT. THE DEALERSHIP DIDN'T MAKE SURE THAT THIS VEHICLE WAS SAFELY OPERATIONAL BEFORE SELLING IT. IT OVER HEATED BECAUSE THEY DIDN'T CHECK FLUID. MY HEATED SEATS WERE BURNT OUT. MY DASH LIGHTS FLICKER ON AND OFF. THEY REPLACED SOMETHING BEHIND MY DASH BUT IT DIDN'T FIX THE ISSUE. I THINK IT MADE IT WORSE. AS OF RIGHT NOW MY JEEP SHUTS UP AT LEAST ONCE A WEEK WHICH PUTS ME IN A DANGEROUS POSITION BECAUSE I GET STUCK EITHER ON THE SIDE OF THE ROAD SITTING SIDEWAYS OR ALMOST OFF OF A CLIFF OR IN THE MIDDLE OF THE ROAD WITH NOWHERE TO GO BECAUSE I HAVE NO POWER STEERING THE JEEP DOES IT START BACK UP FOR ANYWHERE BETWEEN 5 TO 15 MINUTES.
MY HORN AND BUTTONS ON THE FRONT AND BACK OF MY STEERING WHEEL HAVE BEEN OUT FOR ALMOST A YEAR NOW BECAUSE I NEED MY CLOCK SPRING CHANGED. BUT COURTESY OF BREAUX BRIDGE WILL NOT CHANGE IT UNDER THE RECALL BC I AM NOT THE ORIGINAL OWNER AND/OR MY AIR BAG LIGHT IS NOT ON OR I DO NOT HAVE " ENOUGH WARNING SIGNS" PER RECALL. EVEN THOUGH THE RECALL IS GOOD FOR 1MILLION MILES. THEY WOULD RATHER ME PAY $650. I EVEN CALLED CHRYSLER. *TR
CLOCKSPRING FAILED CAUSING HORN TO NOT OPERATE, ABS AND TRACTION CONTROL TO NOT OPERATE. OTHER ISSUES THAT ARE NON SAFETY RELATED TO THIS IS CRUISE CONTROL, RADIO CONTROLS (STEERING WHEEL) AND THE DASH DATA (THE MENU TO SCROLL THROUGH FROM THE DASH FOR DTE, US/METRIC ETC). ALL THESE ARE EFFECTED WHILE VEHICLE IS BOTH IN MOTION AND STATIONARY.
THE JEEP WAS STOPPED AND TURNED OFF FOR OVER 2 HOURS. THE PLUG ON THE ELECTRONIC SWAY BAR STARTED SMOKING AND THEN CAUGHT FIRE. LUCKILY I WASN'T TOO FAR AWAY AND WAS ABLE TO STOP THE FIRE FROM SPREADING
I PURCHASED A 2013 JEEP WRANGLER FROM TALLAHASSEE DODGE CHRYSLER JEEP IN TALLAHASSEE, FL WITH 8+ YEAR OLD TIRES. THEY ARE DRY ROTTED. I HAVE ORDERED NEW TIRES BUT I KNOW THE DOT SAYS TIRES SHOULD NOT BE ON THE ROAD AFTER 5 YEARS. I HAD AN ACCIDENT BECAUSE OF THE TIRES I AM THANKFUL I DID NOT HURT ANYONE ELSE.
HAD TO REPLACE THE AIRBAG CLOCK SPRING AS THE LIGHT CAME ON THE DASH AND THERE'S A RECALL ON SOME BUT NOT ALL??
SOON AFTER I PURCHASED MY UNMODIFIED 2013 JEEP WRANGLER (AS NEW) I BEGAN TO EXPERIENCE EXTREME FRONT SUSPENSION VIBRATION (DEATH WOBBLE) WHEN ENCOUNTERING A BUMP IN THE ROAD WHILE TRAVELING AT 40-60 MPH. NOW, 6 YEARS LATER I HAVE EXPERIENCED THE ISSUE HUNDREDS OF TIMES AND HAVE SPENT COUNTLESS THOUSANDS OF DOLLARS ATTEMPTING TO FIX IT, TO NO AVAIL.
TL* THE CONTACT OWNS A 2013 JEEP WRANGLER. THE CONTACT STATED THAT WHILE DRIVING APPROXIMATELY 65 MPH, WHEN THE CHECK ENGINE WARNING LIGHT ILLUMINATED AND THE VEHICLE DECELERATED TO 20 MPH AND LOSS MOTIVE POWER. THE VEHICLE WAS TAKEN TO THE LOCAL PEPBOYS TO BE DIAGNOSED. THE CONTACT WAS INFORMED OF A MISFIRE ON CYLINDER NUMBER 6. THE CONTACT WAS INFORMED THAT SIMILAR VEHICLES WERE INCLUDED IN A MANUFACTURER COMMUNICATIONS NUMBER: 10139897 (ENGINE AND ENGINE COOLING) WARRANTY HOWEVER, THE VIN WAS NOT INCLUDED. FIVE STAR CHRYSLER DODGE JEEP RAM OF MACON LOCATED AT (3068 RIVERSIDE DR, MACON, GA 31210, (478)345-8899) CONFIRMED THAT THE VIN WAS NOT INCLUDED IN THE WARRANTY COVERAGE. THE MANUFACTURER WAS NOT MADE AWARE OF THE ISSUE. THE APPROXIMATE FAILURE MILEAGE WAS 98,000.
TL* THE CONTACT OWNS A 2013 JEEP WRANGLER. THE CONTACT STATED THAT WHEN THE VEHICLE WAS STARTED THE DRIVER SIDE VENTS BLEW COLD AIR WHILE THE PASSENGER SIDE VENTS BLEW HOT AIR. THE VEHICLE WAS TAKEN TO PLANET CHRYSLER/JEEP (400 E CENTRAL ST, FRANKLIN, MA 02038), WHERE IT WAS DETERMINED THAT THE HEATER CORE NEEDED TO BE REPLACED AND THE HOSES UNCLOGGED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE AND THE CONTACT WAS INFORMED THAT THE VEHICLE WAS NOT PART OF A TECHNICAL SERVICE BULLETIN NUMBER: 24-002-14 (EQUIPMENT). THE VEHICLE WAS NOT REPAIRED. THE APPROXIMATE FAILURE MILEAGE WAS 90,300. *BF*JB
VEHICLE HAS JUST OVER 65K MILES ON IT AND HAS BEEN MAINTAINED PROPERLY WITH REGULAR OIL CHANGES. TICKING NOISE ON THE PASSENGER SIDE OF THE ENGINE. TURNED OUT THE LIFTERS AND CAM SHAFT HAD FAILED. REPLACED BY DEALER AT A TOTAL COST OF JUST OVER $2400. BASED ON NUMEROUS JEEP FORUM VISITS AND RESEARCH, THIS IS A PART DEFECT IN THE CAM LIFTER AND IS EPIDEMIC. FCA IS REQUIRING OWNERS TO PAY FOR THEIR POOR QUALITY PARTS BEING INSTALLED IN THEIR 3.6L PENTASTAR ENGINES. HAVE FCA ISSUE A RECALL AND REIMBURSE THOSE THAT HAVE BEEN CHARGED TO REPLACE THEIR FAULTY PARTS.
LEAK WHEN IT RAINS.. GUESSING SEAL ON DOOR
WHEN VEHICLE HITS A BUMP, IT VIBRATES SO DRIVER IS UNABLE TO CONTROL VEHICLE UNTIL IT IS BROUGHT TO A COMPLETE STOP. INVESTIGATION ONLINE POINTS TO "DEATH WOBBLE" AS DESCRIBED BY OTHER JEEP OWNERS. HAPPENS ON BOTH CITY STREETS AND HIGHWAY. TOOK TO LOCAL JEEP DEALERSHIP, REPLACED BALL JOINTS, HAPPENED AGAIN A WEEK LATER. CALLED DEALERSHIP AGAIN, THEY DON'T SEEM TO HAVE AN ANSWER FOR US. LITERALLY AFRAID TO DRIVE VEHICLE WITHOUT A DEFINITE FIX OR ANSWER.
I WENT TO HAVE THE OIL CHANGED AND THE TECHNICIAN FOUND TSB 09-009-18 PRESSURE RELIEF VALVE HAD BROKEN AND ALL OF THE PIECES WERE MISSING BUT TWO SMALL PLASTIC PARTS. THEY SHOWED ME THE TSB AND I WAS UNABLE TO DRIVE THE JEEP UNTIL THE OIL FILER ADAPTER WAS REPLACED OR THE PLASTIC PARTS COULD POSSIBLY MIGRATE AND BLOW UP MY ENGINE.
WHILE DRIVING ON A COLD NIGHT WITH NO OTHER DRIVERS ON THE ROAD, MY WINDSHIELD SUDDENLY CRACKED. I HAD THE DEFROSTER ON. I'VE READ ABOUT HUNDREDS OF OTHER PEOPLE WHO HAVE HAD THIS ISSUE WITH THEIR JEEPS. IT'S AN ISSUE AND THEY DON'T WANT TO TAKE RESPONSIBILITY FOR IT.
THE OIL FILTER HOUSING/COOLING ASSEMBLY IS PLASTIC, CHEAP, AND LOCATED RIGHT IN THE MIDDLE OF THE ENGINE. MINE, ALONG WITH MANY OTHER JEEPS OF THIS MAKE AND MODEL HAVE THEM FAIL WELL UNDER 30,000 MILES. THIS CAUSES MASSIVE ENGINE OIL LOSS WHICH IN TURN CAUSES ENGINE DAMAGE. THIS IS A HUGE RIP OFF CONSIDERING THE PART COSTS ~$500. CHRYSLER SHOULD FIX THIS IMMEDIATELY ON ALL JEEPS.
TL* THE CONTACT OWNS A 2013 JEEP WRANGLER. THE CONTACT STATED THAT WHILE DRIVING AT VARIOUS SPEEDS, THE VEHICLE WOULD HESITATE AS THE CHECK ENGINE LIGHT WOULD ILLUMINATE. THE CONTACT TOOK THE VEHICLE TO AN INDEPENDENT MECHANIC FOR A TUNE UP AND THE VEHICLE BEGAN TO OPERATE NORMALLY. DESPITE THE REPAIR, THE FAILURE CONTINUED TO REOCCUR, THE MOST RECENT TIME THE CONTACT TOOK THE VEHICLE TO ANOTHER INDEPENDENT MECHANIC WHERE THEY STATED THAT THE CYLINDER ASSIST HAD MISFIRED. THE CONTACT WAS ALSO INFORMED THAT THERE WAS A RECALL FOR THE AIR BAG AND THAT THERE HAD BEEN A RECALL PLACED ON THE VEHICLE FOR HER FAILURE. THE VEHICLE WAS SERVICED AT FIVE STAR CHRYSLER DODGE JEEP RAM OF MACON 3068 RIVERSIDE DR, MACON, GA 31210 WHERE THEY INFORMED HER THAT THE ONLY RECALL ON THE VEHICLE WAS FOR THE AIR BAG. THE VEHICLE HAD NOT BEEN REPAIRED. THE FAILURE MILEAGE WAS 99,457.
TL* THE CONTACT OWNS A 2013 JEEP WRANGLER. THE CONTACT STATED THAT THE VEHICLE MISFIRED WITH THE CHECK ENGINE WARNING LIGHT ILLUMINATED. THE VEHICLE WAS TAKEN TO VANN UNDERWOOD CHRYSLER JEEP DODGE RAM DEALER, (501 S MADISON ST, WHITEVILLE, NC 28472, (910) 642-2000) AND WAS DIAGNOSED THAT THE CYLINDER HEAD NUMBER 2 MISFIRED AND NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE AND REFERRED THE CONTACT TO NHTSA. THE FAILURE MILEAGE WAS APPROXIMATELY 98,000.
TL* THE CONTACT OWNS A 2013 JEEP WRANGLER. THE CONTACT STATED THAT THE LOW OIL WARMING LIGHT ILLUMINATED. THE CONTACT STATED THAT WHEN EXAMINING THE VEHICLE THEY NOTICED THAT THERE WAS AN EXCESSIVE AMOUNT OF OIL ALL OVER THE MOTOR. THE CONTACT TOOK THE VEHICLE TO A CERTIFIED MECHANIC WHO DIAGNOSED THAT THERE WAS A FRACTURE OIL FILTER HOUSING AND THAT IT NEEDED TO BE REPLACED. THE VEHICLE HAD NOT BEEN REPAIRED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE AND REFERRED THE CONTACT TO NHTSA TO FILE A COMPLAINT. THE APPROXIMATE FAILURE MILEAGE WAS 105,000.
THE GAS CAP NEEDS TO BE RECALLED. THE DEALER HAS REPLACED IT SEVERAL TIMES AND THE LIGHT STILL COMES ON. THE SEAT BELT IS A RECALL, BUT YET THEY HAVE NO PARTS TO FIX IT. RHD JEEP'S ONLY.
HEATER CORE CLOGGED. HEATER BLOWS WARM ON PASSENGER SIDE, WORKING ACROSS DASH HEAT HETS COLDER AS IT COMES ACROSS TO DRIVERS SIDE, DRIVER SIDE BLOWS EXTREMELY COLD. DEFROST BLOWS COLD. FROM WHAT I'VE READ IN JEEP FORUMS THOUSANDS OF JEEP OWNERS ARE HAVING THIS SAME ISSUE. HEATER CORE IS GETTING CLOGGED AND AFFECTING THE HEAT OUTPUT OF JEEP. OUR JEEP HAS ROUGHLY 112000 MILES ON AND WE HAVE BEEN HAVING THIS PROBLEM SINCE THE JEEP HAS HAD AROUND 50000 MILES. JEEP WOULD NOT COVER UNDER WARRANTY BECAUSE WE WERE OVER 36000 MILES. I HAVE BLEW OUT HEATER CORE FLUSHING IT. THAT HELPS ALITTLE BIT BUT HEAT IS STILL NO WERE AS HOT AS IT SHOULD BE. REPLACING HEATER CORE INVOLVES PULLING ENTIRE DASH OUT OR CUTTING DASH SUPPORTS TO REMOVE HEATER CORE TO REPLACE JUST TO HAVE NEW HEATER CORE CLOG AGAIN. SOMETHING IN SYSTEM IS CAUSING HEATER CORES IN THESE JEEPS TO CLOGG ULTIMATELY CAUSING HEAT AND DEFROST NOT TO WORK AND BLOW COLD AIR.
FAILURE OF OIL COOLER HOUSING, NOTICED OIL BURNING SMELL LOOKED UNDER THE JEEP AND SAW OIL EVERYWHERE
CAR SHUTS DOWN WHILE DRIVING AND SEEMS TO KICK A LOT GOING FROM GEAR TO GEAR.
AS I RESEARCH WHAT IS WRONG WITH MY JEEP IT HAS BEEN A HAPPENING FOR QUITE A BIT OF PEOPLE. NOBODY HAS BEEN ABLE TO FIND A SOLUTION FOR THIS ISSUE, WHAT HAS BEEN HAPPENING IS WHEN DRIVING MY 2013 JEEP WRANGLER AT ALL MY CHECK ENGINE LIGHT COMES ON AND I INSTANTLY LOSE POWER PLUS MY ABS AND TRACTION CONTROL LIGHTS TURN ON AND I END UP GOING INTO LIMP MODE. IT MOSTLY HAPPENING ON THE FREEWAY AND GOING UP HILLS, BUT HAS ALSO BEEN HAPPENING EVEN WHEN IT IS IN PARK. MY JEEP HAS BEEN IN THE SHOP WITH A TRUSTED MECHANIC FOR 3 MONTHS AND HE HAS NOT BEEN ABLE TO FIND THE ISSUE EITHER. ALL OF THE RESEARCH I HAVE DONE TONS OF PEOPLE HAS BEEN HAVING THIS ISSUE BUT SEEMS AS THOUGH NO ONE CAN FIND THE CAUSE OF THE PROBLEM EITHER... I'M UNSURE OF WHAT TO DO NOW.
CHANGED SPARK PLUGS ON JEEP, WHEN DONE TURNED IT ON. VEHICLE STAYED RUNNING FOR 5 SECS AND SHUT OFF. DID THAT 3 TIMES, THEN NEVER TURNED BACK ON. LIGHTS, LOCKS, AND ALARM WORKED FINE. VEHICLE WOULD NOT START AT ALL. PUT IN A NEW BATTERY AND WOULDN'T TURN ON. LEFT SITTING FOR A DAY. CHECKED IT AGAIN THE NEXT DAY, BATTERY WAS HOT AND CABLES WERE MELTING ON IT. TOWED IT TO THE REPAIR SHOP. SAID IT WAS TIPM . ORDERED A NEW ONE. AND JEEP STILL WILL NOT TURN ON. JEEP HAS BEEN AT A REPAIR SHOP FOR 3 MONTHS WITH NO SOLUTIONS YET. BILL IS RACKING UP JUST TRYING TO GET IT RUNNING.REPAIR SHOP HAS CHECKED EVERYTHING AND STILL HAVING PROBLEMS WITH TIPM.
THE HARD TOP LEAKS WHEN IT RAINS!! SEEM THERE IS A ENGINEERING PROBLEM WITH THE PANELS AND OR SEALS. SPENT EXTRA MONEY FOR THE HARD TOP THINKING IT WAS BETTER THAT THE CANVASS TOP, REALLY DISAPPOINTED TO HAVE A BRAND NEW VEHICLE THAT LEAKS WATER INTO THE INTERIOR. CAN'T BE GOOD FOR THE ELECTRONICS AND OVERALL INTEGRITY OF THE INTERIOR OF THIS VEHICLE!!
ALL POWER WAS LOST WHILE DRIVING DOWN THE FREEWAY AT 65 MPH. LOST POWER STEERING AND THE ENGINE DIED. THERE WAS NO WARNING THAT THERE WAS A PROBLEM. THIS COULD HAVE BEEN A SERIOUS ACCIDENT. FOUND OTHER INSTANCES OF THIS HAPPENING ON THE INTERNET: HTTP://WWW.CARPROBLEMZOO.COM/JEEP/WRANGLER/2013/ENGINE-SHUT-OFF-WITHOUT-WARNING-PROBLEMS.PHP
AFTER TURNING OFF THE VEHICLE AND PARKING IN A GARAGE FOR 10 MINUTES THE TIPM STARTED SMOKING, WIPERS AND LIGHTS WENT ON AND HORN STARTED BLOWING AND CAUGHT FIRE. THIS OCCURED APPROXIMATELY 5 PM.
THE 3.6 ENGINE HAS DEVELOPED A TICK FROM INAD ROCKER ARMS. THE ARMS ARE KNOWN TO BE FAULTY AND MANY VEHICLES HAVE STALLED AT HIGH SPEEDS DUE TO THE ISSUE. THIS IS A HUGE SAFETY ISSUE THAT NEEDS TO BE RECALLED
REOCCURRING CLOGGING OF THE ENGINE COOLANT SYSTEM, CAUSING VERY LOW HEAT AVAILABLE FOR DEFROSTING OF THE WINDSHIELD IN BELOW FREEZING TEMPERATURES. I HAVE FOUND THAT THIS IS A VERY COMMON PROBLEM ON THIS MODEL OF JEEP WRANGLER. EFFECT IS AT ITS WORST DURING CITY DRIVING
MY 2013 JEEP WRANGLER ENGINE SHUTS DOWN VERY INTERMITTENTLY WHEN DRIVING AT INTERSTATE SPEEDS AND CITY SPEEDS, IT HAS HAPPENED MANY TIMES, LEAVING ME WITH NO POWER STEERING OR POWER BRAKES, I FIND THIS A SAFTY HAZZARD... IT'S BEEN TO THE DEALERSHIP FOUR TIMES WITHOUT ANYTHING RESOLVED.
ENGINE DOES WHEN GOING INTO REVERSE AND SURGES WHEN DRIVING AT LOW THROTLE
WHILE DRIVING AT HIGHWAY SPEEDS, RANGING FROM 50-65 MPH, IF I TAKE A TURN THAT HAS A BUMP OR AM ON A STRAIGHTAWAY AND HIT A BUMP THE ENTIRE CAR STARTS TO VIOLENTLY SHAKE, THE STEERING WHEEL JERKS LEFT AND RIGHT AND IT FEEL LIKE THE FRONT TIRES ARE FISHTAILING. THE ONLY WAY TO STOP THIS VIOLENT OSCILLATION IS TO SLOW THE CAR DOWN TO UNDER 45 MPH WHICH CAN BE EXTREMELY DIFFICULT TO DO ON THE HIGHWAY. I HAVE TALKED WITH A COUPLE OF MECHANICS AND A JEEP DEALERSHIP AND NO ONE SEEMS TO KNOW WHAT COULD BE CAUSING THE "DEATH WOBBLE". THIS HAPPENS RANDOMLY AND WITHOUT WARNING SO I DO NOT RECALL WHEN IT LAST HAPPENED. THEREFORE, I AM CHOOSING TODAY'S DATE IN ORDER TO COMPLETE THE FORM. I AM ALSO UNSURE OF THE EXACT MILEAGE ON MY CAR WHEN THIS HAPPENED SINCE IT HAS HAPPENED MULTIPLE TIMES SINCE I BOUGHT THE CAR IN 2013. I ENTERED THE APPROXIMATE NUMBER OF MILES ON THE CAR WHEN I REMEMBER THE DEATH WOBBLE FIRST OCCURRING.
TL* THE CONTACT OWNS A 2013 JEEP WRANGLER. WHILE STARTING THE VEHICLE, THE CONTACT HEARD AN ABNORMAL TICKING NOISE AND THE CHECK ENGINE WARNING INDICATOR ILLUMINATED. THE ABNORMAL TICKING NOISE WAS OCCURRING MORE FREQUENTLY. THE VEHICLE WAS TAKEN TO TATES AUTO CENTER (2400 RTE 66, GALLUP, NM 87301, (844) 338-9805) WHO STATED THAT THE VEHICLE WAS WORKING AS DESIGNED. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS CONTACTED, BUT DID NOT ASSIST. THE FAILURE MILEAGE WAS 3,000. THE VIN WAS INVALID.
DRIVING ON HIGHWAY AND THE ENGINE SHUT OFF FOR NO APPARENT REASON. WHEN THE ENGINE IS OFF THERE IS A LOSS OF POWER STEERING ETC. THIS HAS HAPPENED SEVERAL TIMES. STARTING AT ABOUT 32,000 MILES. THE DEALERSHIP HAS TRIED TO FIX IT BUT THE VEHICLE STILL HAS THIS PROBLEM.
TL* THE CONTACT OWNS A 2013 JEEP WRANGLER. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 19V018000 (AIR BAGS). THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. NEUWIRTH MOTORS (219 S COLLEGE RD, WILMINGTON, NC 28403, (910) 799-1815) WAS CONTACTED AND CONFIRMED THAT THE PARTS WERE NOT AVAILABLE FOR THE RECALL REMEDY. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE AND WAS NOT ABLE TO CONFIRM WHEN THE PARTS WERE TO BECOME AVAILABLE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE. *TR*JB
THE CLOCKSPRING WAS REPLACED TODAY IN MY 2013 JEEP WRANGLER. RECALL ENDED IN YEAR 2010
THE TIPS MODULE FAILED HAVE ONLY ONE HEADLIGHT BEEN STOPPED BY POLICEMEN FOR UNSAFE VEHICLE. MUST BE REPLACED COST FOR PART IS 1;400.00 DOLLARS NOT INCLUDING LABOR.HAVE BEEN TOLD BY DEALER THAT THIS IS COMMON FAILURE PART MANY PEOPLE COMPLAINED THAT THE HAVE TO PAY FOR A PART THAT CONTROLS ALL THE ELECTRICAL FOR THE VEHICLE. THIS IS A SAFETY ISSUE. JEEP SHOULD RECALL THIS FOR REPAIRS. VERY SAD PEOPLE HAVE TO PAY FOR THIS JEEP SHOULD BE HELD ACCOUNTABLE. THANK YOU.
THE VEHICLE KEEPS LOSING POWER AT THE MOST INOPPORTUNE TIMES (PASSING A VEHICLE; IN A CONSTRUCTION ZONE WITH NO SHOULDER; ON A HIGHWAY). I HAVE ALMOST GOTTEN INTO 4 ACCIDENTS B/C OF THIS PROBLEM. WHENEVER THE VEHICLE GOES FASTER THAN 70 MPH...POWER IS LOST. IT CONTINUALLY THROWS OFF A CODE OF 0369. THE DEALERSHIP HAS REPLACED THE FOLLOWING TO TRY TO FIX THE PROBLEM: REPLACED ABS SYSTEM; REPLACED STABILITY CONTROL SYSTEM; REPLACED OIL FILTER HOUSING; REPLACED THE CAM TWICE; SWAPPED THE CAM; REPLACED THE CAM PHASER; REPLACED ALL 4 CAM PHASERS; RE-FLASHED THE PCM; REPLACED THE PCM. TODAY IT GOES IN TO THE DEALERSHIP FOR THE 10TH TIME TO TRY TO GET IT FIXED. IT IS A DEATH TRAP TO ALL THAT SHARE THE ROAD WITH IT, NOT TO MENTION EXTREMELY UNRELIABLE. IT HAS NEVER BEEN OFF-ROADED AND IS WELL MAINTAINED.
THE AIRBAG CLOCK SPRING IS NOT WORKING. I'VE HAD NOTHING BUT PROBLEMS WITH THIS JEEP. IT'S BECOMING TOO EXPENSIVE TO KEEP UP WITH ALL THE PROBLEMS PLUS AN EXPENSIVE CAR NOTE. THIS HAS BEEN THE MOST EXPENSIVE CAR I HAD AND HAD GIVEN ME MORE REPAIR PROBLEMS THEN ANY OTHER VEHICLE.
LEAKING OIL COOLER / FILER HOUSING.
RE:RECALL#V01...RECEIVED URGENT NOTICICATION FROM FCA REGARDING AIR BAG EXPLOSION CONTAINING "SHRAPNEL" (THEIR WORDS), WHICH CAN KILL OR SERIOUSLY INJURE OCCUPANTS. NOTICE STATED "PARTS ARE AVAILABLE." NOTIFIED BY DEALER 7/19 THAT THERE ARE NO PARTS - MINIMUM 4 MONTH WAIT. 4 MONTHS!!!! WELL??????
IN ORDER FOR EMERGENCY BRAKE TO ACTUALLY WORK IT HAS TO BE PULLED UPWARDS WITH GREATER FORCE THAN SHOULD BE REASONABLY EXPECTED. THIS PRESENTS THE LIKELIHOOD OF THE VEHICLE ROLLING WHEN PARKED ON AN INCLINE, PARTICULARLY FOR THOSE WITH STANDARD TRANSMISSIONS.
THE HOOD LATCHES DO NOT PREVENT THE HOOD FROM FLUTTERING AT HIGHWAY SPEEDS. IT APPEARS AS THOUGH THE HOOD LATCHES MAY FAIL AT ANY MOMENT.
DRIVING DOWN THE INTERSTATE MY HOOD SHAKES AND FLUTTERS. LOOKS LIKE IT IS ABOUT TO FLY OPEN. SCARED TO DRIVE PAST TRUCKS (SEMIS) BECAUSE OF DAMAGE IT MAY CAUSE
THE HOOD WOULD FLUTTER AT SPEEDS OF 70 MPH OR MORE, NORMALLY ON INTERSTATE DRIVING. SEEMED WORSE WHEN HIGH WINDS (WEATHER) WERE PRESENT. WHEN MY HOOD WAS DAMAGED BY HAIL IN MAY 2018, I CHANGED THE ORIGINAL HOOD LATCHES ALSO TO AN AFTERMARKET PRODUCT THAT NO LONGER ALLOWS THE HOOD TO FLUTTER AT THESE SPEEDS. I AM THE ORIGINAL OWNER OF THIS VEHICLE. THIS HAPPENED FROM THE TIME I PURCHASED THE VEHICLE (01/2014) UNTIL LATCHES WERE CHANGED TO AFTERMARKET PRODUCT (05/2018).
MY JEEP HAS BEEN TO FOUR DIFFERENT DEALERS AND I AM STILL HAVING THE SAME ISSUES WITH IT AS I DID WHEN I BOUGHT IT ONE YEAR AGO. THE ENGINE LIGHT COMES ON AND POWER IS LOST WHEN THIS HAPPENS. THE VEHICLE IS USUALLY IN MOTION WHEN THIS HAPPENS.
MY CHECK ENGINE LIGHT CAME ON AND I TOOK IT TO MY MECHANIC WHO SAID IT SEEMED TO JUST BE A SENSOR. THEN I WENT TO START IT ONE NIGHT AFTER WORK AND IT WOULDN'T START. SO I HAD TO CALL AAA AND THEY SAID MAYBE BATTERY. SO REPLACE BATTERY AND NOW AGAIN, CHECK ENGINE LIGHT AND IT STRUGGLES TO START AND JERKS WHILE DRIVING. MY CHECK ENGINE LIGHT IS ON AGAIN.
TL* THE CONTACT OWNS A 2013 JEEP WRANGLER. WHILE DRIVING AND ACCELERATING, THE CYLINDER HEAD MADE A METAL TO METAL RATTLING NOISE. THE VEHICLE WAS TAKEN TO HENDRICK CHRYSLER DODGE JEEP RAM DULUTH (2473 PLEASANT HILL RD, DULUTH, GA 30096, (678) 369-6704) WHERE IT WAS DIAGNOSED THAT THE ROCKERS AND BEARINGS WERE FAULTY. THE DEALER ASSUMED THAT THERE WAS DAMAGE TO THE CAM SHAFT AND WOULD NEED TO TAKE APART THE ENGINE TO CONFIRM. THE MANUFACTURER STATED THAT THE VEHICLE WAS OUT OF WARRANTY AND THE CONTACT WOULD HAVE TO PAY FOR THE REPAIR. THE FAILURE MILEAGE WAS 79,000.
TL* THE CONTACT OWNS A 2013 JEEP WRANGLER. WHILE PARKING THE VEHICLE, THE CONTACT REMOVED THE KEY FROM THE IGNITION, BUT THE VEHICLE KEPT RUNNING. THE CONTACT DISCONNECTED THE CABLES FROM THE BATTERY TO FINALLY STOP THE ENGINE FROM RUNNING. THE VEHICLE WAS RECONNECTED TO THE BATTERY AND THE CONTACT DROVE HOME. WHEN THE CONTACT ATTEMPTED TO PARK THE VEHICLE, THE FAILURE RECURRED; HOWEVER, THE VEHICLE KEPT RUNNING EVEN WITH THE CABLES UNHOOKED. THE CONTACT HAD TO PULL FUSE NUMBERS 10 AND 12 BEFORE THE VEHICLE FINALLY SHUT OFF. ALL AMERICAN CHRYSLER JEEP DODGE RAM FIAT OF SAN ANGELO (4310 SHERWOOD WAY, SAN ANGELO, TX 76901, (866) 575-2743) STATED THAT THE FAILURE MAY BE DUE TO THE IGNITION SWITCH. THE DEALER STATED THAT THERE WERE NO RECALLS FOR THE IGNITION SWITCH AND ADVISED THE CONTACT TO BRING IN THE VEHICLE. AN INDEPENDENT MECHANIC WAS CONTACTED AND SUGGESTED TO BRING A NEW IGNITION SWITCH IN; HOWEVER, THE FAILURE RECURRED. THE CONTACT RESEARCHED THE FAILURE ONLINE AND FOUND THAT THE FAILURE WAS OCCURRING ON NUMEROUS OCCASIONS. THE FAILURE MILEAGE WAS 96,100. *BF *AS
STARTING ISSUES: THE IGNITION WILL NOT START THE ENGINE, NO LIGHTS COME ON, THE BATTERY IS CONNECTED FINE AND I HAD IT CHECKED (GOOD). THIS HAS HAPPENED FOUR TIMES SINCE APRIL, AND TODAY IS THE MOST RECENT. MY JEEP HAS BEEN PARKED IN MY GARAGE SINCE THURSDAY EVENING AND IT WOULD NOT START TODAY (6/30/19).
CLOCKSPRING RECALL: OTHER YEAR MODELS OF THE SAME GENERATION WRANGLER SHOW A CLOCKSPRING RECALL, BUT MY YEAR MODEL DOESN'T. MY CLOCKSPRING HAS FAILED NOW AND I LOST MOST OF THE STEERING WHEEL CONTROLS, INCLUDING MY SAFETY HORN, AND IF MY RESEARCH IS CORRECT, MY DRIVER SIDE AIR BAG WILL NOT DEPLOY NOW IF IN A COLLISION ACCIDENT. WHEN TURNING MY WINDSHIELD WIPERS WOULD TURN ON RANDOMLY, AND THEN WHEN DRIVING SHORTLY AFTERWARDS I WENT TO HONK AT ANIMALS IN THE ROAD AND THE HORN DID NOT WORK. THE NEXT DAY I NOTICED THAT THE RADIO AND DRIVER INFORMATION CENTER CONTROLS ON THE STEERING WHEEL DID NOT WORK EITHER.
TAKARA RECALL. MY VEHICLE WAS PARKED AT 16 W LANCASTER AVE SHILLINGTON PA 19607. I HAD IT PARKED IN THE BACK PARKING LOT. THE OWNER OF THE STORE CALLED ME TO INFORM ME THAT MY DRIVER'S SIDE AIRBAG DEPLOYED. HE HEARD IT FROM INSIDE THE STORE AND WENT OUTSIDE IMMEDIATELY TO INVESTIGATE. HE DIDNT SEE ANYONE LEAVE THE PARKING LOT AND THERE WAS NO DAMAGE TO MY VEHICLE. IT WAS RAINING VERY HARD THAT DAY BUT I FEEL THAT SHOULDNT HAVE CAUSED MY AIRBAG TO DEPLOY. WHEN THE INCIDENT HAPPENED I CALLED THE FCA RECALL NUMBER AT 1-833-585-0144 AND EXPLAINED THE SITUATION. THEY HAD AN INSPECTOR CALL ME BACK AND I DROPPED MY CAR OFF AT SAVAGE 61 IN READING PA TO HAVE HIM INSPECT MY JEEP. I WAS GIVEN CASE #[XXX] AND WAS TOLD THE DEALER AUTHORIZED REPAIR TO MY AIRBAG/STEERING WHEEL. SINCE THEN I'VE BEEN TRYING TO HAVE THEM FIX MY AIRBAG. ON 3/14 I CALLED THE DEALERSHIP AGAIN TO TRY AND RESOLVE AND THEY TOLD ME I'D BE PUT ON A WAITING LIST. THE RECALL WAS FOR THE PASSENGER SIDE AIRBAG. BUT MY DRIVERS SIDE AIRBAG IS THE ONE THAT DEPLOYED FOR NO REASON IT JUST WENT OFF. SINCE THIS HAS HAPPENED I'VE BEEN TRYING WITHOUT SUCCESS TO HAVE SOMEONE FIX MY JEEP. I CANT GET IT INSPECTED UNTIL MY STEERING WHEEL IS REPLACED AND IT'S MY DAILY DRIVER. I REALLY NEED SOMEONE TO HELP ME GET THIS RESOLVED ASAP SO I CAN HAVE MY JEEP INSPECTED. THANK YOU FOR YOUR TIME. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6). *TT
AIRBAG WARNING LIGHT DISPLAYED ON DASHBOARD
UNABLE TO GET A RECALL REPAIRED (P61) BECAUSE OF THE FRAUDULENT ACTIONS OF CALIFORNIA SUPERSTORES VALENCIA CHRYSLER JEEP DODGE RAM IN VALENCIA, CALIFORNIA (661) 379-7709. DEALER FALSELY SUBMITTED THAT THE RECALL WAS COMPLETED IN 2015 THUS REMOVING MY VEHICLE FROM FURTHER SAFETY NOTIFICATIONS REGARDING THIS RECALL. VEHICLE HAS NEVER BEEN TO CALIFORNIA WHICH THE CHRYSLER JEEP CORPORATION SHOULD BE ABLE TO VERIFY USING THE ONSTAR SYSTEM INSTALLED ON THE VEHICLE. ALL OF THIS WAS DISCOVERED WHILE TRYING TO GET THE TAKATA RECALL COMPLETED ON VEHICLE.
HORN DOES NOT WORK AND STEERING COLUMN CONTROLS ARE NOT FUNCTIONING. UNSURE IF AIRBAG WORKS.
TL* THE CONTACT OWNS A 2013 JEEP WRANGLER. WHILE DRIVING VARIOUS SPEEDS, THE VEHICLE MISFIRED AND THE CHECK ENGINE WARNING INDICATOR ILLUMINATED. THE FAILURE OCCURRED INTERMITTENTLY. BIG O DODGE CHRYSLER JEEP RAM (2645 LAURENS RD, GREENVILLE, SC 29607, (864) 288-5000) DIAGNOSED THAT THE LEFT CYLINDER HEAD NEEDED TO BE REPLACED, NEW BOLTS NEEDED TO BE INSTALLED, AND A COOLANT FLUSH WAS NEEDED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE AND DID NOT ASSIST. THE FAILURE MILEAGE WAS 75,000.
I UNDERSTAND THAT THE NEXT YEARS MODEL HAD A RECAP FOR THE 2014 MODEL FOR THE TPM CONTROL MODULE. IT SEEMS TO HAVE THE SAME PROBLEM WITH MY 2013 YEAR MODEL. THE WARNING LIGHT KEEPS ALERTING DESPITE THE SENSORS ARE ALL FUNCTIONING PROPERLY AND TIRE PRESSURE CHECKED.
TL* THE CONTACT OWNS A 2013 JEEP WRANGLER. WHILE DRIVING 60 MPH, THE CONTROL FEATURES ON THE STEERING WHEEL LOST POWER AND THE AIR BAG WARNING INDICATOR ILLUMINATED. THE VEHICLE WAS TAKEN TO GLENDORA CHRYSLER DODGE JEEP RAM (LOCATED AT 931 S LONE HILL AVE, GLENDORA, CA 91740, (909) 480-4070) WHERE IT WAS DIAGNOSED THAT THE CLOCKSPRING SENSOR NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOTIFIED. THE FAILURE MILEAGE WAS 80,000.
TL* THE CONTACT OWNS A 2013 JEEP WRANGLER. WHILE DRIVING 65 MPH, THE ENGINE STALLED AND THE VEHICLE WAS COASTED TO THE SHOULDER. THE CHECK ENGINE INDICATOR ILLUMINATED. THE VEHICLE WAS TOWED TO ROCK CITY DODGE CHRYSLER OF NY (520 ROCK CITY ST, LITTLE VALLEY, NY 14755, (716) 938-6936) WHERE IT WAS DIAGNOSED THAT THE ENGINE FAILED AND NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE AND WANTED TO SUBMIT THIS AS A GOODWILL CASE. THE FAILURE MILEAGE WAS 118,000. THE VIN WAS UNKNOWN.
AFTER SITTING IDLE ALL NIGHT, STARTED VEHICLE IN MORNING AND ABS AND ESC LIGHTS CAME ON. I WAS UNABLE TO ACCELERATE AS THE REAR BRAKES WERE BEING ENGAGED BY A FAULTY SENSOR. I SHIFTED INTO NEUTRAL AND BACK TO DRIVE AND LIGHTS WENT OUT AND BACK TO NORMAL OPERATION. I PULLED OUT ONTO THE MAIN THOROUGHFARE AND THE JEEP STUTTERED UPON ACCELERATION AND FELT LIKE IT WAS LOSING POWER BEFORE IT STOPPED. BOTH LIGHTS CAME BACK ON. AFTER SHIFTING BACK TO NEUTRAL, I WAS ABLE TO GET BACK ONTO THE STREET AND TO THE DEALER FOR SERVICE. THIS IS THE SECOND TIME THIS CONDITION OCCURRED IN THIS VEHICLE. IN JULY OF 2016 THE RIGHT REAR WHEEL SPEED SENSOR WAS REPLACED BY FITZGERALD JEEP IN CLEARWATER. CODES C1035 AND C1049 WERE PRESENT AT THE TIME OF THE REPAIR. THIS FAULTY SENSOR COULD HAVE CAUSED AN ACCIDENT WITH INJURIES, AT BEST, OR A FATALITY/FATALITIES AT WORST. THE COMPUTER PROGRAM THAT ALLOWS A FAULTY SENSOR TO OVERRIDE THE DRIVERS ACTION IS A MALFUNCTION THAT NEEDS TO BE ADDRESSED.
WHILE DRIVING WITH CRUISE CONTROL ENGAGED ON THE HIGHWAY AT ROUGHLY 80MPH, THE CRUISE CONTROL KICKS OFF. CHECK ENGINE LIGHT DISPLAYS AND THE ESC LIGHT COMES ON. VEHICLE LOSES POWER AND DECELERATES ON ITS OWN. HAVE TO FLOOR THE GAS PEDAL TO KEEP THE VEHICLE MOVING. EXPERIENCES MOMENTARY BURSTS OF SPEED BUT THEN SPEED DECLINES AGAIN ALTHOUGH THE GAS PEDAL IS STILL PRESSED TO THE FLOOR. I BELIEVE THIS IS ATTRIBUTED TO THE CLOCKSPRING ASSEMBLY BUT MY VEHICLE WAS NOT INCLUDED IN THE RECALL. CAN MY VIN BE ADDED SO I CAN GET THIS ISSUE RESOLVED?
I WAS DRIVING WITH MY CHILDREN IN THE JEEP TO A DENTAL APPOINTMENT DRIVING 45 MILES PER HOUR. I HEAR A CLING CLUNK SOUND AND ABS LIGHT COMES ON AND THEN A LOUD BANG AND JEEP DOES NOT WANT TO GO. I PULLED OVER RIGHT AWAY I SMELL A AWFUL SMELL. SO I SHUT MY TRUCK OFF. CALLED MY HUSBAND AND LEAVE MY TRUCK AND GET A RIDE TO DENTAL APPOINTMENT. WE CALLED A TOW TRUCK NEXT DAY TO HAVE IT TOWED TO AUTO REPAIR SHOP. I GET A CALL TWO DAYS LATER STATING MY EMERGENCY BREAK SYSTEM HAD FAULTED AND ENGAGED IT'S SELF SNAPPING MY AXEL, SPEED SENSOR AND BREAK ROTOR. ALL OF THESE THINGS WERE RIPPED AND EVERYTHING WILL NEED TO BE REPLACED DUE TO EMERGENCY BREAK SYSTEM FAILURE. IF I HAD BEEN GOING ON THE HIGH WAY AT HIGH WAY SPEEDS I COULD HAVE FLIPPED MY VEHICLE WITH ME AND MY CHILDREN. THIS ISSUE NEEDS TO BE REPLACED BY THE MANUFACTURER DO TO IT BEING FAULTY EMERGENCY BRAKE SYSTEM.
ENGINE BEGAN MAKING TICKING NOISE FROM ENGINE BAY AT ABOUT 77,000 MILES. JEEP HAS BEEN SERVICED AS REQUIRED WITH QUALITY SYNTHETIC OIL AND FILTERS SINCE NEW. DONE MORE OFTEN THAN JEEP REQUIRES. TOOK TO DEALER WHO AGREED IT WAS MAKING NOISE AND NEEDED FIXED. WHEN VALVE COVERS WERE REMOVED THEY FOUND ROCKER ARMS BAD ON 2 CYLINDERS AND TAPPETS COLLAPSED ON 3 CYLINDERS. SERVICE MANAGER SAID THIS WAS A COMMON PROBLEM THAT CHRYSLER KNOWS ABOUT. THEY HAVE A STAR CASE BULLETIN, # S1309000016 PUBLISHED ABOUT THIS. SAID THEY ARE DOING SEVERAL OF THE PENTASTAR V6 ENGINES A MONTH. THIS IS A ENGINE THAT IS USED IN MINI VANS, CHARGERS, CHALLENGERS, 200'S AND 300'S, MAYBE OTHERS. HAPPENING IN ALL OF THESE VEHICLES. THIS IS A KNOWN PROBLEM AND CHRYSLER SHOULD HAVE A RECALL FOR THIS. ROCKER ARM BEARINGS NOT HARDENED CORRECTLY IS WHAT THEY TOLD ME. BEING OUT OF WARRANTY, I HAD TO PAY OUT OF POCKET TO FIX THIS.
VEHICLE TRAVELLING DOWN CURVED HIGHWAY RAMP, INEXPLICABLY LOST CONTROL, HIT THE JERSEY BARRIER, WENT OVER THE JERSEY BARRIER AND CRASHED INTO THE ABUTMENT OF THE OVERPASS BRIDGE AND THEN FLIPPED OVER BURSTING INTO FLAMES. DRIVER WAS KILLED. NO EVASIVE MANEUVERS WERE MADE BY THE DRIVER, NO SKID MARKS, CAUSE OF CRASH UNKNOWN. *DT CONSUMER STATED VEHICLE WAS DISPOSED APPROX.6-10 MONTHS AGO.*JB
TL* TAKATA RECALL. THE CONTACT OWNS A 2013 JEEP WRANGLER. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 18V021000 (AIR BAGS). THE CONTACT CALLED ELLIOTT CHRYSLER DODGE JEEP RAM AT 903-572-4371 (LOCATED AT 2045 BURTON RD, MT PLEASANT, TX 75455) AND WAS INFORMED THAT THE PARTS WERE NOT AVAILABLE. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE AND WAS NOT ABLE TO CONFIRM WHEN THE PARTS WERE TO BECOME AVAILABLE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. PARTS DISTRIBUTION DISCONNECT.
THE FRONT WHEELS WOBBLE UNCONTROLLABLY AT HIGH SPEEDS (55MPH). THE STEERING WHEEL SHAKES AND ONLY CONSIDERABLE SLOWING AND COUNTERMEASURES CAN STOP THIS HORRIFYING PROBLEM. THE CONDITION IS KNOWN AS "JEEP DEATH WOBBLE" AND IF YOU LOOK IT UP ON GOOGLE YOU CAN SEE VIDEO OF PRECISELY WHAT IS HAPPENING TO MY JEEP ON THE HIGHWAY, ON BRIDGES, ON CURVES WHILE I AM GOING FAST. IT HAPPENED AT 20K THEY FIXED IT AND IT STARTED TO HAPPEN AGAIN AROUND 75K. THEY KNOW THERE IS A SERIOUS PROBLEM.
TL* THE CONTACT OWNS A 2013 JEEP WRANGLER. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 18V021000 (AIR BAGS). THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. SWAMPEES AUTO DODGE RAM FIAT JEEP OF PHOENIX (16406 N 26TH AVE, PHOENIX, AZ 85023, (480) 630-2825) WAS CONTACTED AND CONFIRMED THAT THE PARTS WERE NOT AVAILABLE FOR THE RECALL REMEDY. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE AND WAS NOT ABLE TO CONFIRM WHEN THE PARTS WERE TO BECOME AVAILABLE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. THE VIN WAS INVALID.
CAMPAIGN #: 16V288000,..14V631000......13V234000.......13E010000......2013 JEEP WRANGLER......... THOSE ARE THE RECALLS.....
AIRBAG LIGHT HAS CONTINUALLY FLASHED ON/OFF FOR APPROX 1 MONTH. LIGHT WILL FLASH ON AND OFF WHILE DRIVING, VEHICLE IS OFF AND PARKED/NOT IN MOTION, VEHICLE IS ON NOT IN MOTION. AS OF 03/12/2019 DAYS AGO LIGHT HAS REMAINING ON WITHOUT FLASHING, UPON INITIALLY STARTING VEHICLE. CODE VERIFIED AS BOTH STORED AND ACTIVE, B1B02 ASSOCIATED WITH CLOCKSPRING RECALL FOR JEEP WRANGLER 2007-2010 LHD AND 2012-2016 RHD
I WAS GETTING INTO MY VEHICLE AND TURNED ON THE CAR. IMMEDIATELY AFTER I TURNED IT ON MY WINDSHIELD WIPERS BEGAN STARTING (WITH THEM OFF) AND WOULDN'T STOP. I TURNED MY CAR OFF AND THEY CONTINUED TO KEEP MOVING. I TRIED TO MOVE MY CAR INTO THE GARAGE AND MY CAR WOULDN'T COME OUT OF PARK. THEN I STARTED SMELLING A REALLY BAD SMELL OF SOMETHING BURNING SO I CALLED MY LOCAL AUTO SHOP ASAP BECAUSE THE SMELL WOULDN'T STOP AND HE HAD ME DISCONNECT THE BATTERY TO SHUT EVERYTHING OFF. MY CAR HAD TO BE TOWED TO AN AUTO SHOP TO GET FIXED. I WAS TOP THE TIPM MODULE WAS FAULTY. I HAD TO GET A WHOLE ENTIRE NEW MODULE WHICH COST 1,200$. I WAS TOLD THAT THIS COULD HAVE HAPPENED IN THE MIDDLE OF ME DRIVING THE CAR AND I WAS LUCKY THAT IT ONLY HAPPENED WHEN I WAS PARKED. I WAS ALSO TOLD BY MANY OTHER PEOPLE WHO DRIVE A CHRYSLER, DODGE, OR JEEP THAT THIS IS A VERY COMMON PROBLEM IN OLDER MODELS. I FEEL VERY UNEASY DRIVING MY CAR NOW.
TL* THE CONTACT OWNS A 2013 JEEP WRANGLER. WHILE DRIVING HIGHWAY SPEEDS OVER A BUMP IN THE ROAD, THE VEHICLE SUDDENLY SHOOK, WOBBLED, AND VIBRATED. THE LOCAL DEALER AND MANUFACTURER WERE NOT NOTIFIED OF THE FAILURE. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE FAILURE MILEAGE WAS 25,000. THE VIN WAS UNKNOWN.
SWAY BAR DISCONNECT CONNECTOR HAS HEAVY CORROSION. WAS TOLD MY DEALER COMMON PROBLEM WITH THE RUBICON MODEL (SEE ATTACHED IMAGE). THIS IS THE ANNIVERSARY EDITION JEEP AND WAS VERY EXPENSIVE AND I WAS TOLD WHEN I PURCHASED IT THAT ALL PARTS WERE EXCELLENT LONG LAST PARTS NOW THIS IS A SAFETY ISSUE. IS THERE A RECALL ON THIS OR CAN ONE BE ISSUED. I HAVE CONTACTED MOPAR AND THEY WILL HAVE DIGITAL IMAGINES.
TRANSMISSION OR SAFETY RECALL N28/NHSA 13V-234 LEAKING TRANSMISSION FUEL OIL COOLER TUBE......+RECALL V01 NHTSA RECALL NUMBER 19V-018........
WATER COMING IN ON DRIVER & PASSENGER SIDE . FLOR IS SOAKED. JEEP MECHANIC SAY I NEED ALL NEW DOOR SEALS $ $850.00. NEVER HAD DOORS OFF NEVER HAD JEEP OFF ROAD. CLEARLY POORLY BUILT
WHEN I'M DRIVING THE JEEP, IT DOES NOT MATTER IF I GOING UP OR GOING DOWN ON A HILL AND I APPLY THE BRAKES AND STOP, THEY STAY APPLIED AND NOT RELEASED.
MY WIFE'S JEEP HAS HAD AN ISSUE WITH THE HEATER FOR THE LAST 2 MONTHS. THE DRIVER SIDE VENTS ARE BLOWING COLD AIR AND THE PASSENGER SIDE VENTS ARE BLOWING WARM AIR ONLY. THIS IS A NEW ISSUE SINCE WE HAVE OWNED THE VEHICLE STARTING IN JUNE 2016.
"TAKATA RECALL" CALLED FISHER CHRYSLER DODGE JEEP IN YUMA, AZ THEY SAID THEY CANNOT GET PARTS AND THEY SHOULD BE AVAILABLE FEBRUARY OF 2020. THAT IS A YEAR FROM NOW AND DOES NOT SEEM TO BE A REASONABLE TIME FOR A SAFETY RECALL.
TL* THE CONTACT OWNS A 2013 JEEP WRANGLER. WHILE DRIVING 35 MPH IN INCLEMENT WEATHER, THE WINDSHIELD WIPERS FAILED TO OPERATE. THE VEHICLE WAS TAKEN TO RON LEWIS ALFA ROMEO / RON LEWIS PRE-OWNED CRANBERRY (LOCATED AT 20839 ROUTE 19, CRANBERRY TWP, PA 16066, (724) 776-7400) WHERE IT WAS DIAGNOSED THAT THE TOTALLY INTEGRATED POWER MODULE NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 115,000.
WITH NO LEAKS AND LESS THAN 65,000 MILES, THE AMOUNT OF HEAT PRODUCED THROUGH THE VEHICLES HEATING SYSTEM HAS BEEN STEADILY DIMINISHING TO THE POINT THAT IT NOW ONLY BLOWS COOL AIR. THIS CONDITION IS PRESENT EVEN AFTER THE VEHICLE IS UP TO OPERATING TEMPERATURE AND HAS BEEN IN CONTINUOUS OPERATION. RESEARCH HAS INDICATED THAT A ENGINE COMPONENT MANUFACTURING DEFECT (CASTING SAND RESIDUE) HAS DIRECTLY CAUSED THIS CONDITION WITH THE SAND RESIDUE ACCUMULATING IN THE HEATER CORE AND RESTRICTING/BLOCKING THE FLOW OF COOLANT THROUGH THE HEATER CORE.
CONSTANT TICKING NOISE COMING FROM THE TOP OF THE ENGINE. THIS TICKING NOISE IS MADE FROM WORN OUT ROCKER ARMS/ CAM LIFTERS AS THE CAMSHAFT ROTATES. THE BEARING MATERIAL IN THE LIFTERS IS NOT HARDENED STEEL AND CAN DEGRADE. ALL 3.6L PENTASTAR ENGINES ARE AFFECTED BY THESE DEFECTIVE ROCKER ARMS. IF THE ROCKER ARMS ARE DAMAGED NO CODE WILL SHOW. THE FIRST SINES WILL BE A LOSS IN FUEL EFFICACY. AS THE CAMSHAFT WEARS DOWN CHANGING THE DISPLACEMENT OF THE CYLINDERS THIS WILL START CAUSING MISFIRE AND STALLING DURING NORMAL DRIVING/ ACCELERATION. EVENTUALLY, WARE DEBRIS CAN FALL INTO THE CYLINDER AND DAMAGE THE HEAD. I FIRST TOOK MY JEEP TO THE DEALERSHIP AT 60K MILES TO DIAGNOSE. WITH NO CODES SHOWING I WAS TOLD EVERYTHING IN THE ENGINE CHECKED OUT AND THE TICKING NOISE WAS FROM THE VALVES. NOW AT 84K MILES ONE OF THE ROCKER ARMS IS DEFINITELY FAILING AND STILL NOT SHOWING CODES. THE DEALERSHIP WILL NOT COVER REPLACEMENT UNDER WARRANTY BECAUSE THE PURCHASE DATE WAS 5 1/2 YEARS AGO. THIS IS A KNOWN ISSUE WITH THE 3.6L PENTASTAR. CHRYSLER HAS PROVIDED TECHNICAL BULLETINS TO VISUALLY IDENTIFY DEFECTIVE ROCKERS BUT ARE NOT PROVIDING EXTENDED WARRANTY OR RECALL ON THIS PART. WHILE AT THE DEALERSHIP THE TECHNICIAN SAID THEY HANDLE A LOT OF ROCKER ARM REPLACEMENTS ON PENTASTAR ENGINES, 5 TO 10 A WEEK! CHRYSLER SHOULD TAKE RESPONSIBILITY FOR SOURCING AND INSTALLING DEFECTIVE PARTS IN THEIR ENGINES.
TL* THE CONTACT OWNS A 2013 JEEP WRANGLER. THE CONTACT STATED THAT THERE WAS A LEAK IN THE FREEDOM ROOF. AS A RESULT, THE CARPETS INSIDE THE VEHICLE WOULD BECOME SOAKED FROM RAIN AND THERE WAS AN ABNORMAL ODOR PRESENT. THE CONTACT STATED THAT THE FLOOR MATS WERE VERY SLIPPERY DUE TO THE WATER IN THE VEHICLE. ADDITIONALLY, DURING THE WINTER MONTHS WITH EXTREMELY COLD WEATHER, IT WAS DIFFICULT TO UNLOCK THE PASSENGER DOOR. RINALDI CHRYSLER DODGE TRUCKS & JEEP INC (650 GOLD STAR HIGHWAY, SHENANDOAH, PA 17976, (570)462-2713) WAS CONTACTED BY PHONE. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOTIFIED. THE APPROXIMATE FAILURE MILEAGE WAS 12,000.
STEERING WHEEL CONTROLS STOPPED WORKING WHICH ALSO INCLUDED THE ABILITY TO USE THE HORN. THE AIR BAG LIGHT ALSO CAME ON MAKING THE AIR BAG SYSTEM NON OPERATING. IS NOT A FUSE ISSUE. SOMETHING IS FAULTY WITHIN THE STEERING SYSTEM AND CLOCK SPRING. WAS DRIVING DOWN THE ROAD AND THE AIR BAG LIGHT CAME ON WITHOUT ANY FORM OF COLLISION TAKING PLACE. TRIED USING HORN TO SEE IF IT WORKED AND NO SOUND. TRIED USING RADIO CONTROLS NONE WORK. TRIED USING CRUISE CONTROL NOTHING WORKED. I HAVE TURNED THE JEEP STEERING WHEEL EVERY WAY AND NOTHING WORKS. TURNED IT OFF AND ON STILL NOTHING WORKING. DISCONNECTED BATTERY AND THEN CONNECTED IT BACK UP. STILL NOT WORKING. CHECKED ALL FUSES BY DEALER NO ISSUES. FACTORY EQUIPMENT NO MODIFICATIONS MADE STILL NOT WORKING. UNSAFE ENVIRONMENT MADE BY THIS MALFUNCTION WITHIN JEEP WRANGLER.
DRIVER'S SIDE OF WINDSHIELD WOULD NOT DEFROST. AFTER INTERNET REVIEW, I BELIEVE MY HEATER CORE IS PARTIALLY CLOGGED WITH A SLUDGE LIKE SUBSTANCE CIRCULATING IN THE ANTI FREEZE COOLANT AND THIS ONLY ALLOWS HOT AIR TO CIRCULATE ON THE PASSENGER SIDE OF VEHICLE. THE SLUDGE LIKE SUBSTANCE CLOGGING THE HEATER CORE IS BELIEVED BY SOME TO BE CAUSED BY MANUFACTURING REMNANTS STUCK IN THE COOLING SYSTEM. THE ISSUE ONLY BECAME APPARENT TO ME ON A LONGER THAN NORMAL COMMUTE IN COLD WEATHER. I WAS TRAVELLING ON A HIGHWAY AT NIGHT FOLLOWING A SNOWSTORM AND THE ROADS WERE POORLY PLOWED. I ONLY HAVE 50,000 MILES ON THIS CAR AND HAVE NOT HAD ANY WORK DONE TO THIS CAR'S ENGINE OR HAD ANY DAMAGE TO THE ENGINE COMPARTMENT. THE ANTI FREEZE HAS NOT BEEN CHANGED SINCE MANUFACTURE AND NOT YET REMOVED FROM THE VEHICLE. THE PROBLEM OCCURRED LAST NIGHT. FEBRUARY 5, 2019, BUT MAY HAVE BEEN AN ISSUE PRIOR TO LAST NIGHT, BUT THE PROBLEM WAS NOT AS SEVERE. I WILL ATTEMPT TO CONTACT FCA REGARDING THIS ISSUE. THERE ARE NUMEROUS COMPLAINTS LISTED ON THE INTERNET REGARDING THIS ISSUE.
OIL COOLER FILTER HOUSING LEAKS OIL SPILLING IT DOWN THE BACKSIDE ONTOP OF THE TRANSMISSION BELL HOUSING AND DIRECTLY DRIPPING ONTOP OF HOT EXHAUST PIPES RESULTING IN A FIRE HAZARD.
09-18-2018 WENT TO GET OIL CHANGE AND AFTER THE OIL CHANGE BEGIN TO HAVE A OIL LEAK, RESEARCHED AND IT SEEMED A LOT OF JEEP OWNERS HAD SAME ISSUE WITH OIL COOLER GOING BAD AFTER OIL CHANGE. VERY EXPENSIVE PART TO HAVE TO KEEP REPLACING AFTER OIL CHANGES THINK SOMETHING NEEDS TO BE UPDATED SO THIS AIN'T A ONGOING ISSUE WITH JEEPS THEY ARE ALREADY VERY EXPENSIVE TO PURCHASE AND HAVING TO REPLACE THIS PART AFTER MONTHLY MAINTENANCE FOR YOUR VEHICLE., PEOPLE HAS STATED THEY HAVE HAD TO FIX THIS MORE THEN ONCE.THIS IS OVER 800.00 BUCK TO FIX
NO HEAT ON DRIVERS SIDE ONLY CAUSING VISIBILITY ISSUES AS DEFROST ON DRIVERS SIDE IS BLOWING COLD AIR. SHOP HAS DONE COLANT FLUSH 2X IN 1 YEAR PLUS CHANGED THE THERMOSTAT WHICH HAVE ALL ONLY BEEN TEMPORARY FIXES. ISSUE ALWAYS RETURNS. HEATED SEATS FAIL TO FUNCTION AS COLDER THE OUTSIDE TEMP IS AND WHEN ENGAGED DOESNT FEEL AS HOT AS THEY SHOULD. JEEP ENGINE STALLS OUT IN REVERSE, WORSE WHEN COLD OUTSIDE, WILL ALSO DIES OCCASIONALLY WHEN PUTTING INTO DRIVE. DEALER FAIL TO FIND THE CAUSE AS NO WARNING LIGHTS ARE EVER ON AS THIS DID NOT HAPPEN IN THEIR PRESENCE AND NO CODES COME UP ALTHOUGH THIS HAPPENS ALMOST EVERY MORNING DURING WINTER WHEN ATTEMPTING TO BACK OUT OF MY DRIVEWAY. OCCASIONALLY IF ENGINE IS STALLING UPON REVERSE IT WILL ALSO STALL IN THE STREET AGAIN WHEN SHIFTING FROM REVERSE INTO DRIVE. THIS STALLING ISSUE WILL HAPPEN NO MATTER IF I WARM THE ENGINE BEFORE ATTEMPTING TO DRIVE OR NOT IT MAKES NO DIFFERENCE BUT IT IS MORE OFTEN IN WINTER. DON'T REMEMBER HAVING THIS ISSUE DURING SUMMER BUT I'VE ONLY OWNED IT 1 YEAR. JEEP ALSO OCCASIONALLY SHAKES TERRIBLY WHEN I HIT 60MPH. SO BADLY, I HAVE TO SLOW DOWN OR PULL OVER AS I FEEL LIKE ITS GOING TO LOSE CONTROL. MY ENTIRE FRONT END STARTS SHAKING, STEALING WHEEL BOUNCING ITS AWFUL. THIS 1ST HAPPENED SHORTLY AFTER PURCHASING AND I TOOK IT BACK TO THE DEALER. WAS TOLD THE FRONT PASSENGER CALIPER WAS FALLING OFF, THEY REPLACED THAT AND 1 WK LATER THAT SAME CALIPER WAS AGAIN HANGING ON BY JIST 1 BOLT. SHAKING IS AGAIN HAPPENING STARTING AT EXACTLY 60MPH BUT CALIPERS ARE IN TACT SO I DON'T BELIEVE THIS WAS THE REAL ISSUE EITHER. THIS $26K JEEP IS TURNING OUT TO BE A MONEY PIT. ONE THING AFTER ANOTHER. I KEEP READING ABOUT JEEP OWNERS ALL WITH MY SAME PROBLEMS SO WHY ARE NONE OF THESE ISSUES BEING RECALLED???
OIL FILTER HOUSING LEAKING PART 5184294AE RESEARCH SHOWS NUMEROUS INSTANCES OF THIS HAPPENING. ESP ON 2014 MODELS NOTICED OIL LEAK SON DRIVEWAY ABOUT TWO WEEKS AGO. DEALER REPAIR COST NOT AFFORDABLE
I PARKED THE JEEP, SET THE EMERGENCY BRAKE AND PUT THE VEHICLE IN GEAR, WITH ENGINE OFF. WHILE INSIDE THE BUSINESS LOBBY, THE JEEP STARTED TO ROLL BACKWARD INTO A BUSY ROADWAY. THE JEEP GAIN SPEED DUE TO THE INCLINE. AND I DESPERATELY ATTEMPTED TO STOP THE JEEP, BEFORE IT COULD ROLL-AWAY ONTO THE BUSY ROADWAY AND CAUSE INJURIES OR FATALITIES. I WAS RAN OVER BY MY JEEP ' DURING MY DESPERATE AND UNSUCCESSFULL ATTEMPT TO STOP THE ROLL-AWAY JEEP. THE JEEP STOPED, AFTER CRASHING INTO AN ELECTRICAL UTILITIES POLE AT THE CURB-SIDE. I SUFFERED SEVERE DAMAGE TO MY LEG REQUIRING IMMEDIATE EMERGENCY MEDICAL ATTENTION. THE JEEP WAS TAKEN TO A CHRYSLER DEALER, FOR AN INSPECTION. WHILE THE JEEP WAS IN THE DEALERSHIP, CHRYSLER SENT OUT A PRIVATE CONTRACTOR TO INSPECT THE VEHICLE. AS PART OF THE INSPECTION, THE OCCUPANT RESTRAINT CONTROLLER (ORC) CRASH-DATA WAS RETRIEVED. I MADE SEVERAL REQUESTS TO CHRYSLER, FOR A COPY OF THE FINAL INSPECTION REPORT. AND WAS REPEATEDLY DENIED THE (ORC) DATA, RETRIEVED FROM MY JEEP WRANGLER. THE CHRYSLER DEALER HAD TO REPLACE THE FRONT AXLE OF THE JEEP. THE OUT-OF-POCKET COST FOR THE REPAIR WAS $6,859.92. ALSO, I HAD THE JEEP TAKEN TO DIFFERENT JEEP-CHRYSLER DEALER, FOR A SECOND INSPECTION. AFTER PERFORMING DIAGNOSTICS, THE CERTIFIED MECHANIC CONFIRMED THAT THE EMERGENCY BRAKES, WHILE ENGAGED ' WOULD NOT HOLD THE VEHICLE. THE E-BRAKE WAS REPLACED AT OUT-OF-POCKET COST OF $1,138.41. THE FAILURE MILEAGE, FOR THE 2013 JEEP WRANGLER RUBICON WAS 46,600. THE 2011 NHTSA DATABASE POSTED CHRYSLER RECALL NO. B03ALSO, FOR JEEP WRANGLER ROLL AWAYS RESULTING FROM PARKING BRAKE ASSEMBLY FAILURES. HOWEVER, THE PROBEM HAS NOT BEEN CORRECTED AND CONTINUES AFTER RECALLS. THIS IS A SERIOUS, AND VERY DANGEROUS SAFETY ISSUE ' IN THAT YOU CAN SEE THESE VEHICLES TURNING INTO UN-GUIDED MISSLES. AND DOING DAMAGE TO PEOPLE AND PROPERTY, AS A RESULT OF PARKING BRAKE FAILURES.
I PULLED INTO PARKING SPACE, FOOT ON BRAKE,( ZERO SPEED NATURALLY) AS I STARTED TO MOVE SHIFTER FROM DRIVE TO PARK, THE ENGINE ROARED AND JEEP ACCELERATED UP OVER CURB AND ~ 20FT TILL I HIT THE CORNER OF THE LA FITNESS BUILDING ( MY DESTINATION) ALL THE TIME WITH MY FOOT DEPRESSED VERY HARD ON THE BRAKE. DAMAGING FRONT BUMPER, GRILL , HEADLIGHT AND WINDSHIELD ON LEFT CORNER (DRIVER SIDE). I DEPLOYED ALL MY STRENGTH TO BRAKE DURING EVENT WITH NO EFFECT, TURNED OFF CAR, AND PUT IT IN PARK. AIR BAG DID NOT DEPLOY. 1-10-2019 AT ~ 8:45AM. CARROLTON TEXAS (75007 ) POLICE REPORT # 2019008855, OFFICER ELMORE # 680 FILED ON 1-10-2019. I CALLED HUFFINES JEEP DEALERSHIP TO INQUIRE IF ISSUES WITH SUDDEN ACCELERATION HAD BEEN REPORTED (OFFICER RECCOMEND I CHECK BEFORE I DRIVE TO THEIR REPAIR SHOP) BOB IN CUSTOMER SERVICE SAID HE DID NOT KNOW OF ANY ISSUES OR RECALLS. SO I SLOWLY DROVE WITH WARNING LIGHT ACTIVE AT ~ 20 MPH TO SHOP TO START REPAIRS (GEICO INS. CLAIM # 0529467460101044 )
TICKING NOISE FROM ENGINE
TRACTION CONTROL AND CHECK ENGINE LIGHT ILLUMINATED NOT ALLOWING ME TO ACCELERATE. THIS JEEP HAS BEEN IN THE SHOP ABOUT 30 TIMES AND THE PROBLEM IS STILL NOT RESOLVED, THEY ARE TELLING ME THAT I NEED A NEW WIRING HARNESS AND THAT THEY WILL NOT COVER IT BECAUSE THE WARRANTY IS EXPIRED THIS HAS BEEN ONGOING SINCE 19000 MILES. ALSO WATER IN THE PASSENGER SIDE FLOOR BOARD FROM HEATER CORE. SEAT BELT BROKE IN HALF AND
TL* THE CONTACT OWNS A 2013 JEEP WRANGLER. WHILE DRIVING AT AN UNKNOWN SPEED, THE VEHICLE AUTOMATICALLY WENT INTO LIMP MODE AND THE HOT OIL AND CHECK ENGINE WARNING INDICATORS ILLUMINATED. THE CONTACT ALSO MENTIONED THAT THE RPMS FAILED TO INCREASE. THE CONTACT TURNED OFF AND RESTARTED THE VEHICLE FOR THE INDICATORS TO DIM. THE VEHICLE WAS TAKEN TO FEENY CHRYSLER DODGE JEEP RAM OF MIDLAND (7400 EASTMAN AVE, MIDLAND, MI 48642) WHERE IT WAS DIAGNOSED THAT THE TRANSMISSION CONTROL MODULE NEEDED TO BE REPLACED AND THERE WAS CORROSION IN THE TOTALLY INTEGRATED POWER MODULE. THE VEHICLE WAS REPAIRED, BUT THE FAILURE RECURRED A YEAR LATER. IN ADDITION, THE VEHICLE FAILED TO START. THE CONTACT MENTIONED THAT THE STARTER WAS REPLACED AND THE VEHICLE WAS DRIVEABLE FOR TWO DAYS; HOWEVER, THE VEHICLE STALLED AND THE CHECK ENGINE WARNING INDICATOR ILLUMINATED CONTINUOUSLY. THE VEHICLE WAS ABLE TO RESTART. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC AND THEY STATED THAT THE FUEL PUMP MODULE NEEDED TO BE REPAIRED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURES. THE APPROXIMATE FAILURE MILEAGE WAS 62,521.
HEATER CORE ISSUE - MYSELF AND MANY OTHER JEEP OWNERS HAVE REPORTED ISSUES WITH THE HEATER CORE CLOGGING. THIS IS NOT A NORMAL OCCURANCE IN ANY VEHICLE. THE REPAIRS ARE INVASIVE AND COSTLY (REMOVING STEERING COLUMN, DASH, CENTER CONSOLE, OVER $1000) OR DESTRUCTIVE IF DONE THE SHORT CUT WAY (CUTTING DASH/GLOVE BOX SUPPORTS TO REMOVE THE HEATER CORE). CHRYSLER CONTINUES TO PRETEND LIKE THIS ISSUE ISNT A RESULT OF SOME DESIGN FLAW. SO WE ARE FACED WITH SPENDING OVER A $1000, OR CUTTING A DASH SUPPORT OR DRIVING AROUND WITH NO HEAT OR TRADING OUR VEHICLES IN. IT TRULY BECOMES A SAFETY ISSUE WHEN DRIVING IN SNOW OR EXTREMELY COLD WEATHER AND YOUR WINDSHIELD ON THE DRIVER'S SIDE STARTS TO FREEZE UP.
AT APPROXIMATELY 60K MILES MY 2013 JEEP WRANGLER SPORT UNLIMITED STARTED "STALLING" INEXPLICABLY. WHEN THIS HAPPENS YOU LOSE ALL THROTTLE CONTROL, AND YOUR POWER STEERING. WHICH CAN BE CHALLENGING WHEN YOUR IN THE LEFT HAND LANE OF A FOUR LANE INTERSTATE GOING 65MPH. THIS CAUSED A TRACTOR TRAILOR TO JACK KNIFE AND SLIDE DOWN THE INTERSTATE... LUCKILY, I AND THE FEW OTHERS ON THE ROAD AT THE TIME SURVIVED. AFTER TAKING MY VEHICLE IN FOR THE FIFTH TIME FOR THE SAME PROBLEM I STARTED RESEARCHING MYSELF. I WAS SHOCKED TO FIND IT APPEARS TO BE AN EPIDEMIC PROBLEM WITH THE 12-14 JEEPS WITH THE NEW PENTASTAR ENGINES. IT ALSO APPEARS THAT NO FCA/JEEP DEALERSHIP IN THE COUNTRY HAS FIGURED IT OUT. IF THOSE WERE THE FIRST WITH THE NEW MOTOR, IT STANDS TO REASON IF IT DOESN'T APPEAR THERE IS A FIX, THAT IT WILL CONTINUE. AND I CAN TELL YOU FROM PERSONAL EXPERIENCE, PEOPLE ARE GOING TO DIE FROM THIS SAFETY ISSUE. THIS TYPICALLY HAPPENS WHEN DOWN SHIFTING TO GET POWER, OR WHEN SHIFTING INTO GEAR AFTER BACKING OUT OF A PARKING STALL. THE THROTTLE IS LOST COMPLETELY AND THE POWER STEERING AS WELL. YOU CAN TRY TO CRANK THE VEHICLE, BUT IT WILL NOT START UNTIL AFTER ABOUT FIVE TO TEN MINUTES. IT WILL THEN START UP AND DRIVE LIKE NOTHING HAPPENED. NO CODES ARE SHOWN AND DEALERSHIPS HAVE NO WAY TO IDENTIFY THE PROBLEM UNLESS THEY CAN REPLICATE IT. THAT WOULD BE THE BEGINNING ANYWAY. SOME SERIOUS EFFORT NEEDS TO BE PUT INTO THIS, AGAIN, IT DOESN'T APPEAR TO BE BEING ADDRESSED, AND IT WILL ONLY GET WORSE AS THE JEEPS FROM 2012 ON GET OLDER AND GET TO THE 60K RANGE.
AIRBAG LIGHT CAME ON, TOOK TO DEALER THEY SAID CLOCKSPRING CLOGGED WHICH SHUTS DOWN AIRBAG FUNCTIONALITY, NEED TO REPLACE CLOCKSPRING. CHECKED WEB, FOUND THAT CHRYSLER RECALLED ALL JEEPS YEAR 2007 THRU 2011(393,000) FOR DESIGN DEFECT OF CLOCKSPRING STATING IT CAN GET CLOGGED RESULTING IN INOPERABLE AIRBAG LIKE MY SON EXPERIENCED. THEN NOTICED THEY RECALLED 2011 THRU 2016 RIGHT HAND DRIVE FOR SAME DEFECT. I ASKED IF OUR CLOCKSPRING WAS SAME DESIGN WHICH RESPONSE WAS YES SO I ASKED WHY OURS WASN'T RECALLED AND COVERED BY CHRYSLER AND RESPONSE WAS IT WASN'T. IF PRODUCT IS SAME FOR ALL THOSE YEARS IT SHOULD BE RECALLED BECAUSE ACCIDENT WILL HAPPEN AND SOMEONE WILL GET SERIOUSLY HURT IF AIRBAGS DO NOT DEPLOY. CLOCKSPRING IS SAME DESIGN IN MY SON'S JEEP AS ALL THE OTHERS THAT WERE RECALLED.
TL* THE CONTACT OWNS A 2013 JEEP WRANGLER. WHILE OPERATING THE VEHICLE, AN ODD CHEMICAL TYPE ODOR WAS PRESENT INSIDE THE VEHICLE WHEN ACTIVATING THE AIR CONDITIONER OR HEATING SYSTEMS. THE CONTACT INDICATED THAT THE ODOR WOULD BLOW OUT FROM THE VENTS AND WAS PRESENT EACH TIME THE DEFROSTER WAS USED. THE VEHICLE WAS TAKEN TO RON LEWIS JEEP (21145 RT 19, CRANBERRY TWP, PA) TO BE DIAGNOSED, BUT THE FAILURE COULD NOT BE DUPLICATED. THE DEALER FLUSHED THE AIR CONDITIONING SYSTEM, BUT THE FAILURE CONTINUED TO OCCUR. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE VIN WAS NOT AVAILABLE. THE FAILURE MILEAGE WAS 100,000.
TL* THE CONTACT OWNS A 2013 JEEP WRANGLER. WHILE DRIVING 65 MPH, THE VEHICLE STALLED WITHOUT WARNING. AFTER APPROXIMATELY FIVE MINUTES, THE VEHICLE WAS RESTARTED AND DROVE NORMALLY. THE CONTACT STATED THAT THE FAILURE OCCURRED OFTEN. THERE WERE NO WARNING INDICATORS ILLUMINATED. THE VEHICLE WAS NOT TOWED. THE VEHICLE WAS TAKEN TO BOB CALDWELL JEEP CHRYSLER RAM (1888 MORSE RD, COLUMBUS, OH 43229, (614) 739-8871) WHERE IT WAS DIAGNOSED THAT A NEW PUMP WAS NEEDED. THE VEHICLE WAS REPAIRED FOR THE FAILURE THREE TIMES. THE VEHICLE WAS NOT INCLUDED IN A RECALL. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS 90,000. THE VIN WAS INVALID.
P0302 MISFIRE CYLINDER 2. P0300, P0304 & P0306 JEEP/DODGE IS VERY AWARE OF THIS CYLINDER ISSUE AND HAS A SERVICE BULLETIN FOR SEVERAL MODELS. (JOURNEY, WRANGLER, 200/AVENGER, CHALLENGER, CHARGER, GRAND CARAVAN, DURANGO AND GRAND CHEROKEE). AND THEY WILL NOT RECALL THIS PART. THE ONLY WAY TO KNOW IF YOU HAVE THE PROBLEM IS THE SERVICE LIGHT INDICATOR. SO YOU CAR WILL NOT START IF IT MALFUNCTIONS. OF COURSE THEY WANT YOU TO ONLY HAVE EXTENDED WARRANTY TO POSSIBLE HELP. AS OF RIGHT NOW THEY WILL NOT ASSIST WITH THE PROBLEM.
WHEN I HIT A BUMP WITH THE PASSENGER SIDE FRONT TIRE AT SPEEDS BETWEEN 40-60 MPH, THE CAR BEGINS TO SHAKE VIOLENTLY UNTIL THE SPEED SLOWS TO ABOUT 30 MPH. THIS HAPPENS IN MOTION, ON ANY STREETS/HIGHWAYS WHILE DRIVING STRAIGHT OR TURNING.
I HAVE HAD THE CLUTCH REPLACED ONCE ALREADY AND IT IS NOW EXIBITING THE SAME ERROR AS BEFORE. THE CLUTCH WILL DEPRESS BUT NOT FULLY DISENGAGE FOR A PRPER AND SAFE SHIFT. THE VEHICLE IS IN MOTION AND THE CLUTCH DOES NOT FULLY DISENGAGE IF THE VEHICLE IA SITTING THE CLUTCH WILL DISENGAGE ON ONE OUT OF THREE PUMPS OF THE CLUTCH.
I WAS DRIVING ON AN EXPRESSWAY KEEPING UP WITH TRAFFIC WHEN MY ENGINE JUST STALLED. LUCKILY, I WAS IN THE OUTSIDE LANE AND WAS ABLE TO COAST TO THE SHOULDER. THIS HAS HAPPENED BEFORE. THE FIRST TIME, THE DEALER UPDATED THE SOFTWARE. THE SECOND TIME, THE DEALER REPLACED THE POWER TRAIN MODULE. IN FACT, THE DAY I GOT IT BACK FROM THE DEALER, IT STALLED AGAIN GOING ABOUT 25 MPH. THEN, THE DEALER CALIBRATED THE THROTTLE. I WAS TOLD IF IT HAPPENS AGAIN, CALL THEM AND THEY WILL HAVE IT TOWED. THIS IS WHAT I DID. IT WAS AT THE SHOP THE NEXT DAY AND THEY STATED IT STARTED RIGHT UP. THEY ARE KEEPING IT THERE AND WILL BE DRIVING IT WITH HOPES OF DUPLICATING THE PROBLEM. I AM LUCKY THAT I WAS ABLE TO COAST THE THE SHOULDER AND NOT GET REAR ENDED BY ANOTHER VEHICLE.
FUEL LEAKING WHEN TANK IS ABOVE THREE QUARTERS FULL.FUEL MODULE HAD MANY CRACKS WHERE THE FUEL IS LEAKING FROM.
2013 JEEP WRANGLER. CONSUMER WRITES WITH CONCERNS TO DEFECTS WITH THE FRONT BRAKES, REAR BRAKES AND HAND BRAKE SYSTEM. *AS *JS
ESC LIGHT CAME ON WHILE DRIVING DOWN THE ROAD. AFTER THAT, THE BRAKES STARTED ON THEIR OWN AND I COULDN'T STEER. I WAS ABLE TO SLOWLY DRIVE TO THE DEALERSHIP AND THEY HAD TO FIX THE CLOCK SPRING. EVEN THOUGH THIS IS A KNOWN RECALL AND PROBLEM TO THE 2007-2010 JEEPS, THEY DIDN'T INCLUDE THE 2013 IN THE RECALL AND IT WAS OVER $600 OUT OF MY POCKET TO FIX.
MY 2013 WRANGLER UNLIMITED HAS RECENTLY STARTED TO STALL WHILE DRIVING. IT HAPPENS RANDOMLY, 4 TIMES IN THE LAST 3.5 MONTHS - THE LATEST WAS TODAY AND YESTERDAY. IT STARTS AGAIN AFTER SITTING ABOUT 5-10 MINUTES OR DISCONNECTING THE BATTERY AND SEEMS TO DRIVE FINE OTHERWISE. NO LIGHTS GO OFF, IT JUST DIES AND I LOOSE POWER STEERING. THIS HAS HAPPENED IN LOWER GEARS AS WELL AS HIGHER. THE DEALERSHIP STATES THEY HAVE NEVER HEARD OF THIS PROBLEM AND ADVISED ME THAT THEY WOULD NOT BE ABLE TO DO MUCH SINCE NO DASH LIGHTS GO OFF. I HAVE BOUGHT A CODE READER AND NO CODES ARE THROWN. IT HAPPENED WHILE DRIVING ON A MAJOR HIGHWAY DOING 65-70 MPH WHILE IN THE MIDDLE LANE. THE CAR LITERALLY JUST SHUTS OFF WITH NO NOTICE. MY FAMILY COULD HAVE BEEN KILLED! IN SHORT...CAR WAS MOVING THEN SHUT DOWN FOR NO REASON.
MY JEEP WRANGLER IS STALLING AND ONCE I GET IT RESTARTED THE TRANSMISSION WILL JERK WHEN SHIFTING. I HAVE TAKEN IT TO MY LOCAL JEEP DEALER AND THEY WERE NOT ABLE TO LOCATE THE PROBLEM. WHEN THIS HAPPENS THE CHECK ENGINE LIGHT IS NOT COMING ON SO THEY CAN'T DIAGNOSE IT. THIS TYPICALLY HAPPENS WHEN IN REVERSE OR WHEN COMING TO A STOP IN DRIVE. THIS HAS HAPPENED SEVERAL TIMES IN TRAFFIC. I AM AFRAID THIS WILL CAUSE AN ACCIDENT. THE REASON I TOOK IT TO THE DEALERSHIP, I WAS IN TRAFFIC AT A STOPLIGHT AND IT STALLED ON ME 5 TIMES BEFORE I COULD GET IT TO KEEP RUNNING. THIS HAS ALSO HAPPENED WHEN SITTING STILL AND IDOLING. I LOVE MY JEEP AND HAVE WANTED ONE SINCE I WAS A KID. I WAS VERY DISAPPOINTED THAT THE DEALERSHIP WAS NOT ABLE TO FIX THE PROBLEM. I FOUND ONLINE WHERE 2017-18 MODELS WERE HAVING THIS SAME ISSUE. MY WRANGLER IS A 2013 SPORT UNLIMITED. I THINK YOU SHOULD CONSIDER LOOKING INTO EXPANDING THIS RECALL TO INCLUDE OLDER YEARS. I AM ASKING FOR YOUR HELP TO FIX THIS ISSUE IN MY JEEP. PLEASE ADVISE MY LOCAL DEALERSHIP OF HOW TO FIND AND FIX THE ISSUE. PLEASE HELP BEFORE AN ACCIDENT IS CAUSED BY THIS PROBLEM.
I SMELLED A VERY STRONG SENT OF FUEL INSIDE THE CAB WHILE DRIVING ON MY WAY HOME FROM WORK. I WENT TO THE GYM AND ASK ANY OF MY FRIENDS TO COME TAKE A LOOK AT IT. A PUDDLE OF FUEL BUILT UP UNDERNEATH MY VEHICLE IN A MATTER OF MINUTES. ONCE WE OPENED THE HOOD AND TURNED ON THE JEEP FOR A SECOND, IT WAS IMMEDIATELY DISCOVERED THAT THE FUEL LINE SPLIT. IT WAS A LONG SPLIT (2-3") ALONG THE LENGTH OF THE FUEL LINE. PART NUMBER 68141849AD.
TL* THE CONTACT OWNS A 2013 JEEP WRANGLER. WHILE DRIVING VARIOUS SPEEDS, THE AIR BAG WARNING INDICATOR INTERMITTENTLY ILLUMINATED. THE CONTACT WAS CONCERNED THAT THE AIR BAG MIGHT DEPLOY. THE MANUFACTURER WAS CALLED AND STATED THAT THE VEHICLE WAS NOT INCLUDED IN A RECALL. THE VEHICLE WAS NOT TAKEN TO A DEALER FOR DIAGNOSTIC TESTING OR REPAIRS. THE APPROXIMATE FAILURE MILEAGE WAS 74,000.
THE SEATBELT/AIRBAG LIGHT WENT ON AT 27000 MILES. ONE DEALER SAID IT WAS THE WIRING UNDER THE SEAT AND ANOTHER SAID IT WAS THE SEATBELT. MY MUNICIPAL MECHANIC LOOKED UP RECALL INFORMATION ON THE ISSUE AND IT SEEMS AS THOUGH MY VEHICLE SHOULD HAVE BEEN RECALLED. ANY 2013 JEEP WRANGLER SPORT MADE BEFORE 7/1/2013 HAS A FAULTY SEATBELT. THIS IS CONCERNING AND I AM SCARED TO HAVE ANYONE RIDE ON THE PASSENGER SIDE. I AM ATTACHING THE PRODEMAND REPORT. PLEASE CONTACT ME AS SOON AS POSSIBLE. THE LIGHT WENT ON WHEN I STARTED THE CAR,
PLEASE REFER TO NHTSA CAMPAIGN NUMBER: 18V524000. THIS IS HAPPENING TO MY JEEP. AT TIMES IT WOULD DO A QUICK "CHUG". OTHER TIMES IT HAS STALLED. AFTER ABOUT 25 MINUTES, I WOULD BE ABLE TO START THE JEEP. THIS BEGAN LAST NOVEMBER. THE MOST RECENT STALL WAS AUGUST 20, 2018.
ON THURSDAY, AUGUST 23, 2018 AT APPROXIMATELY 12:20 I WAS DRIVING DOWN I820 SOUTH BOUND AT THE SPEED OF 65 MPH WHEN I HEARD A LOUD POP THAT SOUNDED LIKE A GUNSHOT, ABOUT 30 SECONDS OR LESS LATER THERE WAS ANOTHER ONE. THE STEERING WHEEL STARTED SHAKING AND I ALMOST LOST CONTROL OF THE VEHICLE. LUCKILY, I WAS IN THE FAR RIGHT LANE AND AT AN EXIT WHEN I REGAINED CONTROL AND I IMMEDIATELY TOOK THE EXIT AND GOT TO THE SHOULDER OF THE SERVICE ROAD. IT APPEARS THE TIRE FAILED FROM THE SIDEWALK. SEE ATTACHED PICTURE UP CLOSE TO VIEW TWO SIDEWALL RUPTURES CONSISTANT WITH THE SOUNDS AND TIRE FAILURE. TIRE IS GOODYEAR EAGLE RSA WITH APPROXIMATELY 55% TREADLIFE REMAINING
BOTH TIMES MY PROBLEM OCCURRED I WAS DRIVING DOWN THE HIGHWAY AT ABOUT 70-75 MPH AND THE SWAY CONTROL AND CHECK ENGINE LAMP WOULD BOTH ILLUMINATE. THE VEHICLE WOULD GO INTO POWER DERATE MODE AND YOU COULDN'T ACCELERATE. HOOKED A DIAGNOSTIC CODE READER TO THE VEHICLE AND FOUND CHRYSLER TROUBLE CODES P0369, P2638, AND C121C. HAD TO DO WITH CAMSHAFT SENSOR, AND TRANSMISSION TORQUE REQUEST BEING DENIED. I TOOK IT TO THE DEALERSHIP AND THEY COULDN'T FIND ANY PROBLEM. I HAVE FOUND MULTIPLE PEOPLE ON ONLINE JEEP FORUMS THAT HAVE HAD THE SAME ISSUE OCCUR. THE DEALERSHIP JUST HAD ME GO AND PICK UP MY VEHICLE EXACTLY AS IT WAS WHEN I BROUGHT IT IN. HOPING TO FIND OUT IF ANYBODY HAD THIS ISSUE AND ACTUALLY GOT IT FIXED. HAD THIS ISSUE OCCUR TWICE. ONE TIME WAS THE DAY THAT I BOUGHT THE VEHICLE 7/28/2018 AND THE SECOND WAS ON MY WAY TO THE DEALERSHIP ON 7/31/2018.
MY VEHICLE HAS BEEN BROKEN INTO MORE THAN 5 TIMES IN THE PAST 6 MONTHS AND I HAVE ALL THESE PEOPLE FOLLOWING ME AROUND ON EVERY LOCATION I AM WHILE SERVING MY MAIL ROUTE...I SPENT OVER 2500 ON SENSORS AND WIRING BUT MY VEHICLE CONTINUES TO FLASH CHECK ENGINE LIGHTS AND CHIMES CONSTANTLY WHILE DRIVING DOWN THE ROAD. I AM VERY CONCERNED THE COMPUTER SYSTEM HAS BEEN COMPROMISED SEVERAL DIFFERENT OCCASIONS AND I HAVE WENT TOO 2 DIFFERENT JEEP DEALERSHIPS AND BOTH ARE PULLING DIFFERENT CODES ON THE EXACT SAME DAY.THE CODES WERE RESET I DROVE 25 MILES TO THE NEXT DEALERSHIP WHEN ALL SORTS OF LIGHTS STARTED FLASHING AND THE ENGINE LOST POWER. I GOT TO THE NEXT DEALERSHIP THAT PULLED CODES AND SAID NOTHING WAS HAPPENING. I EVEN HAD A PERSON CONTACT ME FROM ONE OF THE DEALERSHIPS TELLING ME TO COME IN FOR A SERVICE PART THAT I HAD NOT CONFIRMED TO BE ORDERED . MY FEAR FOR MY SAFETY IS OF HIGH CONCERN IF SOMEONE IS DELIBERATELY TRYING TO SABOTAGE MY VEHICLE.
A TICKING NOISE. VALVES TICKING. I WAS TOLD.THAT THERE IS A RECALL ON THIS WITH JEEP.WRANGLERS.
2013 JEEP WRANGLER HAD 72,000 HIGHWAY MILES, NEVER TOWED OR BEAT ON JEEP. WHILE DRIVING AT 70MPH ON HIGHWAY CAR SUDDENLY SWERVED VIOLENTLY TO RIGHT AND LEFT MULTIPLE TIMES, ALMOST FLIPPED OVER. HAD IT TOWED TO BELLE TIRE AND FOUND RIGHT REAR AXEL WENT OUT, AFFECTED CALIPERS AND BRAKES ALL HAD TO BE REPLACED. I WAS LESS THAN 2 MONTHS OUT OF POWERTRAIN, CALLED THEY WONT REIMBURSE SINCE IT WAS NOT REPAIRED AT JEEP DEALER. THE CAR ABS/TRACKTION CONTROL LIGHTS WENT ON, HARDLY WENT FORWARD DUE TO BRAKES LOCKED UP AND SMELLED LIKE IT WAS BURNING, ACTUAL RIGHT REAR RIM TOO HOT TO TOUCH, WOULDN'T EVEN MOVE IN GEAR UNLESS GASSED IT. NEVER HAD A WARNING, REAR BRAKES HAD JUST BEEN REPLACED TWO MONTHS EARLIER.
TWICE MY VEHICLE'S ENGINE HAS SIMPLY TURNED OFF WHILE DRIVING. BOTH TIMES WERE AT LOW SPEEDS. THE FIRST TIME I WAS IN REVERSE IN A PARKING GARAGE. THE ENGINE SIMPLY STOPPED. ALL THE LIGHTS STILL REMAINED ON. I THOUGHT I MUST HAVE PUT THE CAR IN NEUTRAL BY MISTAKE, BUT HAVE HAD THIS CAR FOR 3 YEARS AND HAVE NEVER DONEE THAT BEFORE.. TURNED THE CAR OFF AND BACK ON AND WENT ON MY WAY. THERE WERE NO INDICATOR LIGHTS ON BEFORE OR AFTER THIS INCIDENT. THE NEXT DAY I WAS TURNING AT AN INTERSECTION AND THE CAR ENGINE AGAIN COMPLETELY SHUT OFF. THERE WERE NO WARNING LIGHTS AT ALL TO SHOW THE VEHICLE HAD AN ISSUE. AND THERE WAS NO WAY THIS WAS A MISTAKE ON MY END. THEN THE ENGINE WOULD NOT TURN OVER. I WAS STOPPED IN THE MIDDLE OF A TRAFFIC INTERSECTION. IT WAS NOT ON A MAIN ROAD, BUT STILL ON AN ACTIVE ROAD, WHERE IN THE SPAN OF 5 MINUTES 50 CARS MUST HAVE DRIVEN BY. IT WAS DARK OUT AND I AM LUCKY THERE WAS GOOD LIGHTING IN THE AREA. SOMEONE HELPED ME TO PUSH THE CAR OUT OF THE INTERSECTION. ALL THE LIGHTS CONTINUED TO WORK. AFTER 20 MINUTES, THE CAR STARTED AGAIN. I BROUGHT THE CAR INTO THE DEALERSHIP TODAY. THEY TESTED THE VEHICLE AND FOUND NO CODES OR ERRORS THAT POPPED UP. THEY HAD NO IDEA WHAT TO RECOMMEND. BUT NOW I AM FEARFUL TO DRIVE MY CAR LESS I FIND MYSELF IN AN EVEN MORE PRECARIOUS SITUATION THAN BEFORE. THE FACT THAT THIS ISSUE IS UNIDENTIFIABLE IS UNACCEPTABLE. FURTHER BELOW THERE IS A LINK TO A WEBSITE, CARCOMPLAINTS.COM, WHERE IT IS POSSIBLE THE ISSUE HAS BEEN IDENTIFIED AS BEING ASSOCIATED WITH THE CRANK SHAFT.
WHEN YOU PULL ONTO THE ROAD IT STARTS TO HIT THE BRAKES AND WHEN YOU TRY TO HIT THE GAS IT STILL HITS THE GAS THEN THE ABS COMES ON THAN THE ANTI SLIP COMES ON AND THAN THE OTHER ONE COMES ON LIKE YOU ARE GOING DOWN THE HILL COMES ON. IT KEEPS UP HITTING MY BRAKES THAN FOR A LITTLE WHILE IT LETS UP OFF MY BRAKES BUT THE LIGHTS STAY ON.
TRACTION CONTROL LIGHT STAYS ON. UNABLE TO TURN OFF. EVERYTHING IS POINTING TO THE CLOCKSPRING RECALL. BUT MY JEEP HAS NOT GOTTEN ANY LETTER OR NOTIFICATION ABOUT THE RECALL THAT IS CURRENTLY OUT. PLEASE ADD MY VIN TO THE RECALL LIST SO I CAN TAKE IT TO THE DEALER ASAP
NUMEROUS EVENTS OF SUDDEN STALLING OF VEHICLE AT HIGH SPEED IN DRIVE, AT LOW SPEED IN DRIVE AND REVERSE; CREATING A VERY DANGEROUS SITUATION INVOLVING NEAR-MISS REAR END COLLISIONS. CAN TAKE UP TO 15 MINUTES TO RESTART ENGINE. ENGINE SOMETIMES APPEARS TO RESTART WITH A TICKING SOUND, HAS NO POWER AND AUTOMATIC TRANSMISSION CAN'T BE SHIFTED INTO DRIVE OR REVERSE. OTHER TIMES, ENGINE STARTS AND TRANSMISSION CAN BE SHIFTED INTO DRIVE OR REVERSE, BUT GEARS DO NOT ENGAGE. NUMEROUS EVENTS, AS COMMON AS STALLING EVENTS, INVOLVING SUDDEN AND SOMETIMES VIOLENT SHOCKS TO THE DRIVETRAIN, WHICH HAPPEN AT ALL SPEEDS, USUALLY WHEN ACCELERATING. EVERYONE KNOWS THIS IS A TIPM ISSUE, WITH SERIOUS SAFETY IMPLICATIONS RELATED TO THE POTENTIAL FOR HIGH SPEED REAR END COLLISIONS BY FOLLOWING VEHICLES, THAT CHRYSLER AND THE NHTSA HAVE NOT TAKEN ADEQUATE ACTION TO REMEDY EXCEPT ON LIMITED AFFECTED VEHICLE TYPES. SUBSTANTIAL INFORMATION EXISTS ON THIS KNOWN ISSUE, INCLUDING INFORMATION AND DOCUMENTATION SUBMITTED TO CHRYSLER AND NHTSA. THIS PARTICULAR VEHICLE WAS PURCHASED NEW, STARTED TO EXHIBIT THIS SERIES OF PROBLEMS AT THE BEGINNING OF 2018 AFTER 60,000+ MILES, AND HAS BEEN BACK AND FORTH TO THE DEALER MULTIPLE TIMES. THERE ARE NO RECORDED ERROR CODES ACCORDING TO THE DEALER. THE FUEL PUMP RELAY HAS BEEN REPLACED BY DEALER, SUPPOSEDLY, WHICH WAS THE LATEST UNSUCCESSFUL ATTEMPT AT SOLVING THE PROBLEM? PRIOR TO THAT WORK WAS PERFORMED ON THE TRANSMISSION, SUPPOSEDLY, WHICH ALSO DID NOT SOLVE THE PROBLEM? PRIOR TO THE CURRENT SYMPTOMS, TWO UNEXPLAINED DEAD BATTERY EVENTS OCCURRED. NOW, READILY FOUND INFORMATION SHOWS A LINK WITH TIPM AND FUEL PUMP RELAY FAILURES THAT ALLOW THE FUEL PUMP TO RUN AND DRAIN THE BATTERY AFTER TURNING OFF THE IGNITION. HOW MANY MORE REPORTS TO NHTSA WILL IT TAKE TO RESPONSIBLY ADDRESS THIS VERY SERIOUS POTENTIAL REAR COLLISION SAFETY ISSUE RELATED TO THE TIPM?
DRIVING DOWN INTERSTATE, CHECK ENGINE SOON LIGHT, AND TRACTION CONTROL LIGHT COME ON, VEHICLE LOSES POWER, DECELERATES ON ITS OWN. CRUISE CONTROL STOPS WORKING. HAVE TO ALMOST FLOOR GAS PEDAL TO KEEP POWER GOING TO VEHICLE. VEHICLE THEN RANDOMLY HAS SMALL BURST OF ACCELERATION ON ITS OWN. OCCURED WHILE DRIVING DOWN I-10. OCCURS RANDOMLY WHILE DRIVING, WITHOUT WARNING. ALMOST CAUSED A MAJOR ACCIDENT BETWEEN MYSELF AND A SEMI, WHILE MY KIDS WERE IN THE VEHICLE.
FRONT BRAKES ARE STICKING. AFTER I STOP AND PROCEED TO GO THE BRAKES DON'T RELEASE COMPLETELY. IT FEELS LIKE IT IS DRAGGING AND MY BRAKE PAD WERE BURNING.
DRIVER SIDE AIR BAG AND HORN NONOPERATIONAL.
DRIVING DOWN THE ROAD, THE STEERING WHEEL SHAKES VIOLENTLY LEFT TO RIGHT, AND YOU ARE FORCED TO BRING THE VEHICLE TO A STOP. IN CHECKING THE INTERNET, AND SPEAKING TO A TECHNICIAN, THIS IS A FAIRLY COMMON PROBLEM CALLED THE "DEATH WOBBLE". I AM UNCLEAR HOW SOMETHING AS DANGEROUS AS THIS CAN BECOME "ACCEPTABLE" IN TERMS OF JEEP PERFORMANCE. WHILE I PUT AN INCIDENT DATE OF 3/16 ON THE FORM, THIS VEHICLE BEHAVIOR HAS HAPPENED MULTIPLE TIMES.
I BOUGHT THIS 2013 JEEP NOT EVEN TWO YEARS AGO AND I'VE SANK OVER 8,000 DOLLARS IN REPAIR INTO IT. THEIR SHOULD BE A TON OF RECALLS ON THESE JEEPS AROUND THE SAME YEAR. I'M A MAIL CARRIER AND MY FIRST ROUTE WAS ALL PAVED ROADS. THIS HAD NOTHING TO DO WITH DELIVERING THE MAIL. THESE JEEPS ARE JUNK AND JEEP WON'T TAKE INITIATIVE FOR IT. THE TRACTION CONTROL AND CHECK ENGINE LIGHT STAY ON. EVERY TIME IT'S BEEN FIXED IT'S BEEN CAM SHAFTS, ROCKER ARMS, CAM SHAFT SENSORS, STEERING SENSOR, CLOCK SPRING, AND WIRING HARNESS. IT SHOULDN'T HAVE TO BE FIXED THAT MANY FINES AND CONTINUE TO HAPPEN. THESE JEEPS SHOULD BE ABLE TO WITHSTAND MORE BEING MADE FOR POSTAL VEHICLES. EVERY CARRIER OR PERSON I KNOW WITH ONE HAS THE SAME EXACT ISSUE. WHEN THOSE LIGHTS COME ON THE JEEP LITERALLY LOSES ALL POWER, IT STILL RUNS BUT TICKS AND SOUNDS LIKE IT IS ABOUT TO BLOW UP. THE VEHICLE DOES IT WHILE SITTING AND DRIVING. IT'S GOT A CONSTANT TICK TOO. IT'S BEEN TO SURROUNDING DEALERSHIPS AND I GET TOLD THE SAME THING. I PAY 500 DOLLARS A MONTH FOR A PIECE OF CRAP. JEEP NEEDS TO TAKE RESPONSIBILITY FOR THIS. THEIR ARE LAW SUITS AGAINST THEM, AND I HAVE NO DOUBT THE CUSTOMERS WILL WIN. SOMETHING NEEDS TO BE DONE. THIS IS AMERICA, WE WORK OUR BUTTS OFF TO PAY FOR SOMETHING JEEP IS RESPONSIBLE FOR, ITS NOT RIGHT.
I WAS ON A HIGHWAY DOING 45 MPH. THE SPEED LIMIT IS 55 SO I PROCEEDED TO PASS WHEN IT CLEARED ONLY TO HAVE THE GAS PEDAL STICK. I REACHED SPEEDS OVER 90 MPH BEFORE I WAS ABLE TO GET THE EDGE OF MY SHOE UNDER THE PEDAL TO GET IT UNSTUCK. I WAS EXTREMELY LUCKY NO OTHER VEHICLE WAS IN FRONT OF THE ONE I PASSED. THIS COULD HAVE EASILY COST ME MY LIFE AND POSSIBLY OTHERS AS WELL.
TL* THE CONTACT OWNS A 2013 JEEP WRANGLER. WHILE DRIVING AT 55 MPH, THE CHECK ENGINE, TRACTION CONTROL, AND OIL WARNING INDICATORS ILLUMINATED. PAR-K ENTERPRISES (825 S 1ST ST, FULTON, NY 13069, (315) 598-8118) WAS CALLED AND THE CONTACT WAS INFORMED THAT THE TOTALLY INTEGRATED POWER MODULE NEEDED TO BE REPLACED. THE CONTACT STATED THAT THE FAILURE WAS INTERMITTENT. THE VEHICLE WAS NOT TAKEN TO BE DIAGNOSED NOR REPAIRED. THE MANUFACTURER WAS CONTACTED. THE APPROXIMATE FAILURE MILEAGE WAS 95,000.
I HAVE NOTICES ON THE JEEP FORUMS SIMILAR ISSUES WITH ELECTRIC WINDOW NOT GOING DOWN. MY VEHICLE ALL 4 WINDOW ELECTRONICS DO NOT WORK AND THE DEALERS ARE TELLING ME THAT THE TIPM NEEDS TO BE REPLACED. WHEN READING, THIS SEEMS TO BE A COMMON ISSUE THAT NOBODY SEEMS TO WANT TO ADDRESS AS A COMMON DEFECT HOWEVER ITS PRETTY WIDE SPREAD. THE TPIM IS THE COMPLETE FUSE SYSTEM UNDER THE HOOD WHICH MAKES NO SENSE SINCE IT IS ONLY ONE PORTION OF THE ENTIRE ELECTRICAL SYSTEM AND THIS PART THROUGH THE DEALER RUNS ABOUT $1000 PLUS INSTALLATION. SEEMS LIKE IT WOULD BE A PLUG AND PLAY ISSUE BUT NEVER THE LESS THE DEALER SAY THEY NEVER HEARD OF THIS ISSUE. READ THE FORUMS IT SEEMS TO BE A PRETTY CONSISTENT ISSUE NO MATTER WHAT MODEL. YET THE DEALER TELLS YOU TO TURN THE KEY ON AND OFF AND ALSO REMOVE THE BATTER CABLES TO FIX THIS ISSUE. SEEMS LIKE SOMETHING THEY ALREADY ALREADY KNOW ABOUT DONT YA THINK?
OIL ADAPTER HOUSING IS LEAKING OIL. NOTICED WHEN I WAS GETTING A ROUTINE OIL CHANGE.
HEATER CORE CLOGGED.RADIATOR SLUDGE LEFTOVER FROM CASTING SAND IN CYLINDER HEADS CIRCULATED THRU HEATING AND COOLING SYSTEMS CAUSE SAND TO SETTLE IN RADIATOR AND CLOG HEATER CORE
OIL FILTER HOUSING, CRACKED RESULTING IN LOSS OF LARGE AMOUNTS OF OIL, ENGINE HAS 82,000 MILES AND OIL HAS BEEN CHANGED EVERY 3000-3500, USING MANF RECOMMENDED OIL AND FILTER. STARTED LEAKING LARGE AMOUNT OF OIL AND BURNING SMELL, DEALER STATED THAT THE OIL FILTER HOUSING WAS CRACKED DUE TO OVER TIGHTENING OF OIL FILTER CAP. THIS IS NOT TRUE, HAVE FOR THE LAST 4 YEARS USED A TORQUE WRENCH TO THE MANF SPECIFICATIONS PRINTED ON THE OIL FILTER CAP. REVIEWING THIS ON THE INTERNET AND SEES TO BE A COMMON PROBLEM ON THE PENSTAR ENGINE WHICH CHANGED FROM BOTTOM MOUNT TO TOP MOUNT OIL FILTER. MANY OTHERS HAVE HAD THE REPLACEMENT COVERED UNDER THE 100,000 MILE WARRANTY BUT THIS LOCAL DEALERSHIP STATES IT WAS USER ERROR AND REFUSES TO COVER. WOULD LIKE FOR NHTSA TO REVIEW THE NUMBER OF ISSUES OTHER JEEPS HAVE HAD WITH THIS PART BREAKING, AS DEALER WARNED THIS IS A POTENTIAL FIRE HAZARD WITH THE OIL LEAKING.
AIRBAG LIGHT IS ON, CRUISE CONTROL (AS WELL AS ALL OTHER CONTROLS MOUNTED ON THE STEERING WHEEL) ARE INOPERABLE. THIS WAS GRADUAL; I NOTICED CRUISE CONTROL DIDN'T WORK FIRST, THEN THE REST OF THE CONTROLS INCLUDING THE AIRBAG STOPPED SHORTLY AFTER. THIS WAS DURING HIGHWAY DRIVING (A COAST-TO-COAST ROAD TRIP).
TL* THE CONTACT OWNS A 2013 JEEP WRANGLER. WHILE DRIVING 55 MPH, THE ENGINE STALLED WITHOUT WARNING. THE VEHICLE WAS PULLED OVER TO A SHOULDER LANE AND WAS UNABLE TO RESTART. THE VEHICLE WAS TOWED TO HASTINGS CHRYSLER CENTER (2980 VERMILLION STREET, HASTINGS, MN 55033), BUT THE CAUSE OF THE FAILURE COULD NOT BE DETERMINED. THE CONTACT STATED THAT THE FAILURE WAS DIFFICULT TO DUPLICATE. THE FAILURE WAS PERSISTENT. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE AND OPENED A CASE. THE FAILURE MILEAGE WAS APPROXIMATELY 60,000.
TL* THE CONTACT OWNS A 2013 JEEP WRANGLER. WHILE DRIVING AT 70 MPH, THE CHECK ENGINE INDICATOR ILLUMINATED ON THE INSTRUMENT PANEL. THE VEHICLE WAS TAKEN TO A LOCAL DEALER WHERE IT WAS DIAGNOSED THAT THERE WAS A MISFIRE ON THE NUMBER TWO CYLINDER, AND THE COIL AND SPORT PLUG NEEDED TO BE REPLACED. A SERVICE CENTER REPAIRED THE VEHICLE, BUT THE FAILURE RECURRED TWO YEARS LATER. THE DEALER INFORMATION WAS NOT AVAILABLE. THE VEHICLE WAS REPAIRED AGAIN. THE MANUFACTURER WAS CONTACTED AND WAS UNABLE TO PROVIDE ASSISTANCE. THE FAILURE MILEAGE WAS 70,000.
TL* THE CONTACT OWNS A 2013 JEEP WRANGLER. WHILE DRIVING VARIOUS SPEEDS, THE VEHICLE STALLED WITHOUT WARNING ON SEVERAL OCCASIONS. PERFORMANCE CHRYSLER DODGE JEEP RAM CENTERVILLE IN CENTERVILLE, OHIO WAS MADE AWARE OF THE FAILURE AND REPLACED THE POWER CONTROL MODULE, BUT THE FAILURE RECURRED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS APPROXIMATELY 30,000. THE VIN WAS NOT AVAILABLE.
OUT OF THE BLUE THE JEEP WOULD NOT START ONE MORNING. THERE WERE NO WARNING SIGNS. IT HAD TO BE TOWED TO THE DEALER. TURNS OUT THE WCM (WIRELESS CONTROL MODULE) FAILED IN THE IGNITION SO THE KEYS WERE NOT RECOGNIZED BY THE MODULE. THEY REPLACED THE PART (WOULD NOT COVER UNDER OUR EXTENDED WARRANTY WE PURCHASED!!!!) AND REPROGRAMMED BOTH OUR KEYS. $385.00 LATER IT NOW STARTS.
TL* THE CONTACT OWNS A 2013 JEEP WRANGLER. THE CONTACT STATED THAT THE CLIMATE CONTROL ONLY FUNCTIONED FOR THE PASSENGER SIDE OF THE VEHICLE. THE FAILURE OCCURRED WITHOUT WARNING. IMPERIAL CHRYSLER DODGE JEEP RAM (10 UXBRIDGE RD, MENDON, MA) DIAGNOSED THAT THE HEATER CORE WAS CLOGGED AND NEEDED TO BE REPLACED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE AND STATED THAT THE VEHICLE DID NOT HAVE ANY RECALLS; HOWEVER, IF THE CONTACT PAID TO HAVE THE VEHICLE REPAIRED AND A RECALL GOT ISSUED, THE CONTACT WOULD BE REIMBURSED. THE FAILURE MILEAGE WAS APPROXIMATELY 67,000.
WHEN YOU HIT A BUMP OR EVEN A ROCK ON THE HIGHWAY OR ANY ROAD, SOMETHING HAPPENS THE FRONT END IT STARTS SHAKING LIKE CRAZY ITS AS IF YOU HAD A BLOW OUT. NORMALLY AROUND 35 TO 50 MILES AN HOUR. THIS IS HAPPENING TO MANY JEEP OWNERS THEY CALL IT THE "JEEP DEATH WOBBLE." IT IS A VERY FRIGHTENING SITUATION. THE STEERING WHEEL AND THE WHOLE FRONT END SHAKES BACK AND FORTH. SLOWING DOWN DOES NOT CORRECT THE PROBLEM AS SOME PEOPLE HAVE SUGGESTED YOU HAVE TO COME TO A COMPLETE STOP. AND THEN START DRIVING AGAIN. THIS HAPPENED ON A BUSY HIGHWAY WHERE THERE IS NOT WAY OF PULLING OVER OR ON A ROAD AND IT ALSO HAPPENED ON THE CITY STREETS. THIS CAN CAUSE A SITUATION, THERE HAS BEEN NO RECALL ON THE ISSUE BUT HAVE HEARD MANY STORIES ABOUT THIS ISSUE. IT DOES NOT HAPPEN ALL THE TIME , BUT WHEN IT DOES IT IS VERY FRIGHTENING . THIS HAS HAPPENED SEVERAL TIMES BUT I HAVE DECIDED TO MAKE A COMPLAINT ABOUT IT. I HAVE NOT MADE VIDEO OF IT BECAUSE YOU NEVER KNOW WHEN IT WILL HAPPEN, BUT HAVE SEEN SEVERAL ON YOU-TUBE OF VEHICLES WITH THE SAME ISSUE. I FEEL CHRYSLER JEEP SHOULD TAKE FULL RESPONSIBILITY FOR IT. ALSO THE ELECTRIC ON THE BLINKERS SEEM TO BE GOING OUT OFTEN ALSO. REPLACING A BULB DOES NOT WORK IT IS THE WHOLE SOCKET OR WIRING SYSTEM THAT NEEDS TO BE REPLACED. I I RESEARCH THESE ISSUES MANY MANY JEEP OWNERS COMPLAIN ABOUT THE SAME THING
A HAZARD TO EVERY OCCUPANT, HEATING SYSTEM QUITS WORKING DUE TO FAULTY SELF-DESTRUCTING HEATER CORE THAT ALSO DISABLES OIL COOLER AND RADIATOR. ORIGINAL PART NUMBER #68004193A SHEDS ALL CASTING SAND THEN CAUSING CLOGS & TOTAL SHUT DOWNS. CLEARLY KNOWN WELL SINCE 2013 WITH NO WARNING TO ANY OWNERS (REFERENCE THEIR OWN JEEP FORUM). IN ADDITION TO FROZEN PASSENGERS AND COMPLETE SHUT-DOWN @ 'ANYTIME', THE $110 MADE-TO FAIL PART RESULTS IN $2,382 ADDED EXPENSE, AS WELL AS MULTIPLE MIS-DIAGNOSIS EXPENSE(S) BY THEIR OWN CERTIFIED MECHANICS. CRIMINAL
A WELL-KNOWN FAULT SINCE 2013, A SELF-DESTRUCTIVE FAULTY HEATER CORE PART #68004193A WHICH SHEDS CASTING SAND CAUSING COMPLETE SHUT DOWN OF RADIATOR & OIL COOLER & ENGINE OPERATION. IN ADDITION, CAUSES CERTIFIED JEEP MECHANICS TO MIS-DIAGNOSE RESULTING IN ADDITIONAL COSTLY TIME & EXPENSE. DAMAGE DONE TO REPLACE HEATER CORE, RADIATOR, OIL COOLER AN ADDITONAL $2,382. WHILE STILL DRIVEABLE IN BELOW-FREEZING TEMPERATURES, PASSENGERS SUBJECT TO NO HEAT. *JS
AT ONLY AROUND 20,000 MILES WHILE TURNING RIGHT AND BRAKING I WOULD HEAR A CRUNCH SOUND. ALSO THE CLOTH TOP ON THE JEEP WAS MANUFACTURED VERY TIGHTLY AGAINST THE SIDE ROLL BARS AND ARE WEARING OUT THE CLOTH ON THE POLES WHICH WILL EVENTUALLY END UP WITH A TORN MATERIAL. I'VE HAD TO REPLACE THE PLASTIC BACK WINDOW AT 17,0000 MILES BECAUSE OF THE LACK OF VISIBILITY. CURRENTLY THE JEEP HAS 28,000 MILES AND IS GARAGE KEPT. THE FENDER FLARES HAVE STARTED FADED ALREADY TOO.
NO HEAT! CLOGGED HEATER CORE! GRIT AND SLIME IN DIRTY/DISCOLORED OEM COOLANT (10 YR/150K MILE RATED). NEVER TOUCHED OR ADDED TO, UNLESS UNDOCUMENTED BY DEALER. THIS IS OUR FAMILY VEHICLE THAT MY WIFE/KIDS USE DAILY, AND IT IS ABOUT 10F HERE IN VT RIGHT NOW. VERY COMMON CHRYSLER ISSUE APPARENTLY AND DEALER DOES NOTHING BUT ATTEMPT TO FLUSH MULTIPLE TIMES WHICH DOES NOT SOLVE THE PROBLEM AND IS A HUGE INCONVENIENCE! I AM STILL UNDER 5 YR/100K POWERTRAIN WARRANTY, SINCE WHEN IS COOLING SYSTEM NOT PART OF POWER TRAIN? HEAT WAS REDUCED LAST WINTER, THIS WINTER VIRTUALLY NONE. DANGEROUS TO CONSTANTLY CLEAR THE WINDSHIELD WITH NO DEFROST! THIS NEEDS TO BE A RECALL
MY JEEP STALLS WHEN GOING DOWN THE HIGHWAY AND THERE IS NO POWER STEERING OR BRAKES I HAVE TAKEN IT IN TO LOCAL JEEP DEALER AND CAN FIND NOTHING WRONG IT ALSO STALLS WHEN BACKING UP OR GOING FORWARD IT DOES START BACK UP BUT ON THE HIGHWAY IT DOESN'T START RIGHT AWAY IT TAKES 10 TO 15 MINUTES IT'S VERY DANGEROUS THIS IS GETTING TO BE A COMMON THING SOMEBODY IS GOING TO GET HURT OR KILLED THANK YOU FOR YOUR TIME THIS REALLY NEEDS TO BE ADDRESS
IS NOT SHIFTING INTO GEAR WHILE DRIVING IT-WAS TOLD MY ANOTHER MECHANIC THAT IS READING AS A SHIFT CONTROL MODULE ISSUE UNDER DIAGNOSTIC TESTING MACHINE- SHOULD BE COVERED BY POWER TRAIN WARRANTY- VEHICLE ONLY HAS 69K MILES- CALLING CHRYSLER JEEP
THE VEHICLE STALLED OUT ON ONE OCCASION SEVERAL MONTHS AGO. IT CRANKED AND CRANKED BUT WOULDN'T TURN OVER. TODAY WHEN TRYING TO LEAVE, I COULDN'T GET IT TO TURN OVER...AFTER ABOUT HALF AN HOUR AND MY BATTERY ALMOST DYING I DISCONNECTED THE NEGATIVE CONNECTION TO BATTERY AND IT FIRED UP AFTER RECONNECTING. I'M READING THERE ARE 50,000+ VEHICLES WITH A TIPM ISSUE AND BELIEVE THIS IS IMPACTING MY JEEP. IT'S A $1300 FIX THAT I THINK CHRYSLER/JEEP SHOULD OWN.
JUST PURCHASED, HEAT NOT WORKING. HAD HEATER CORE FLUSHED, HEAT WORKED FOR ONE WEEK AND NOW BLOWS VERY HOT ON RIGHT SIDE AND LUKE WARM ON LEFT SIDE. THE SAME SYMPTOMS AS THE CASTING SAND PLUGGING THE HEATER CORE. I NOW HAVE TO TAKE BACK TO SHOP TO FLUSH HEATER CORE AGAIN. NOT GOOD.
MY JEEP WRANGLER HAS STALLED OUT WHILE DRIVING 2X AND THEN DOES NOT RESTART EVEN THOUGH IT IS CRANKING OVER. AFTER 15 MINUTES OF SPORADIC ATTEMPTS TO RESTART IT STARTS AND RUNS FINE. I REPLACED THE CAM POSITION SENSOR AND THE MAP SENSOR AT THE DEALER AFTER THE FIRST INSTANCE AND DROVE 4000 MILES WITHOUT A PROBLEM. IT JUST HAPPENED AGAIN TODAY. IT DOES NOT STUTTER LIKE POOR GAS DELIVERY OR COUGH IT JUST QUITS LOSING POWER STEERING AND POWER BREAKS WHILE I AM GOING DOWN THE ROAD.
HEATER DOES NOT PRODUCE WARM AIR ON DRIVER SIDE OF VEHICLE THROUGH FLOOR, VENT, OR DEFROST. DRIVING SPEED DOES NOT AFFECT TEMPERATURE ON DRIVER SIDE. HEAT WILL SOMETIMES GET WARM ON DRIVER SIDE AFTER AN HOUR OF DRIVING. APPEARS TO BE RELATED TO STAR CASE S12307000008. THIS IS A WIDE SPREAD, KNOWN ISSUE, THAT IS VERY EXPENSIVE TO REPAIR. IT IS DANGEROUS AS WELL DUE TO ICE BUILD UP ON WINDSHIELD BECAUSE THERE IS NO DEFROST HEAT ON DRIVER SIDE.
TAKATA RECALL. AIRBAGRECALL.COM TELLS ME I'M AT RISK BUT DOES NOT LIST A RECALL FOR MY VEHICLE AT THIS TIME.
VEHICLE EXHIBITS STALLING AND ENGINE SHUT OFF AT IDLE OR LOW SPEEDS BELOW 60 MPH. VEHICLE BUCKS/SLIPS/JERKS AT SPEEDS OF 60 MPH+ AS WITNESSED BY DEALER SERVICE MECHANIC. VEHICLE INTERMITTENTLY WILL NOT GO INTO GEAR OR WILL REVERSE WHILE IN DRIVE AND MUST BE TURNED OFF AND RETURNED TO PARK, BEFORE ATTEMPTING TO RESTART. CHECK ENGINE LIGHT ON. NO DEALER CODES FOUND THEREFORE, UNABLE TO PROPERLY DIAGNOSE AND REPAIR. VEHICLE IS VERY UNSAFE AND UNSTABLE.
THE VEHICLE IS CONSUMING AN EXCESSIVE AMOUNT OF OIL (MORE THAN A QUART PER 250 MILES) AND IS OVERHEATING WHEN UNDER LOAD ON LONG CLIMBS. OVERHEATING AND/OR EXCESSIVE OIL CONSUMPTION CAUSES THE VEHICLE TO GO INTO "LIMP" MODE WHICH IS A SUDDEN AND COMPLETE LOSS OF POWER WHERE THE ENGINE WILL NOT GO OVER 3000 RPM. WHEN OIL LEVEL DROPS TO ABOUT 3 QUARTS LOW, THE CHECK ENGINE LIGHT COMES ON AND THE JEEP GOES INTO LIMP MODE. THE DEALERSHIP HAS REPLACED VALVE TAPPETS, THE LEFT CAMSHAFT AND THE LEFT CYLINDER HEAD UNDER MY CHRYSLER "MAXCARE" LIFETIME WARRANTY, BUT THE PROBLEM PERSISTS. JEEP CUSTOMER CARE IS NOW TELLING ME THE REPAIR MAY NO LONGER BE COVERED BY MY LIFETIME SERVICE CONTRACT (REFERENCE JEEP CUSTOMER CARE CASE NUMBER 32175924). THE SUDDEN LOSS OF POWER WHEN AT HIGHWAY SPEEDS FROM OVERHEATING AND/OR OIL LOSS IS A SAFETY ISSUE.
AIR BAG LIGHT CAME ON, NONE OF THE STEERING WHEEL CONTROLS INCLUDING THE HORN ARE WORKING.
OUR JEEP STARTED STALLING ON OCCASION ABOUT 10 MONTHS AGO WHEN SITTING IN TRAFFIC. RESTART WAS IMMEDIATE. IT PROGRESSIVELY STARTED HAPPENING MORE OFTEN. FOUR MONTHS AGO WE TOOK IT TO THE SERVICE DEPARTMENT AT THE DEALERSHIP. THEY REPLACED A WIRING HARNESS FOR THE FUEL PUMP AND A SPARK PLUG. IT DID NOT FIX THE PROBLEM. THEY REPLACED A VALVE BODY FOR THE TRANSMISSION. THAT DID NOT FIX THE PROBLEM. THEY REPLACED A ROCKER ARM AND MULTIPLE OTHER PARTS AND STILL IT HAS NOT FIXED THE PROBLEM. ON SEPTEMBER 29, 2017, IT STALLED WHILE IN MOTION AT 30 MPH ON A CITY STREET. MY DAUGHTER WAS ALONE WHILE DRIVING IT AND SAT IN THE MIDDLE OF THE ROAD FOR 15 MINUTES BEFORE IT WOULD RESTART. WE HAVE TALKED WITH A MECHANIC THAT DOES NOT WORK FOR THE DEALERSHIP AND HE DOES NOT KNOW WHAT THE PROBLEM COULD BE. NO ONE SEEMS TO KNOW WHAT IS CAUSING THE PROBLEM AND IT COULD HAVE BEEN VERY DANGEROUS IF SHE HAD BEEN DRIVING AT A FASTER RATE OF SPEED OR IF THERE HAD BEEN MORE TRAFFIC. IT WAS A SUNNY DAY AND THE ROADS WERE DRY.
MY LEFT HAND DRIVE JEEP UNLIMITED WRANGLER HAS A CLOCK SPRING ISSUE TOO THAT CANNOT BE RESOLVED. ALL JEEPS NEED TO BE ON THE RECALL, NOT JUST THE RIGHT HAND DRIVE JEEPS.
I HAVE 2013 JEEP WRANGLER UNLIMITED SPORT. I'M HAVING AN ISSUE THE THE VEHICLE SHUTTING OFF WHILE IN OPERATION. THERE ARE NO WARNING LIGHT OR ANY INDICATIONS. THIS HAS HAPPENED 3 TIMES TO ME SO FAR. FIRST TIME WAS IN LATE AUGUST, MY GIRLFRIEND AND I WERE HEADING HOME FROM WORK. 2ND TIME WAS ON 9/16/17, AND MOST CURRENT WAS YESTERDAY 9/26/17. IT HAPPENS AT ANY SPEED, ONCE IT SHUTS OFF, IT WON'T START BACK UP RIGHT AWAY, USUALLY YOU HAVE TO LET IT SIT FOR 10-15 MINUTES. IF YOU TRY TO START IT BEFORE IT WILL SOUND LIKE IT IS TRYING TO TURN OVER BUT WILL NOT. THE 1ST TIME IT HAPPENED I TOOK IT TO MY MECHANIC, HE HOOKED IT UP TO THE COMPUTER AND IT CAME BACK WITH NO OPEN CODES. AT THE POINT I'M NOT SURE WHAT TO DO. DEALERSHIP WILL NOT RETURN CALL. HATE TO JUST REPLACE ITEMS IF IT IS NOT GOING TO FIX THE PROBLEM. ALL 3 TIMES THIS HAD HAPPENED ON LOCAL ROAD WAYS, ON SUNNY CLEAR DAYS, AND THE VEHICLE WAS IN MOTION ALL THREE TIMES. I DO FEEL LUCKY SO FAR OUR KIDS HAVE NOT BEEN IN THE JEEP NOR HAVE WE BEEN ON AN INTERSTATE TRAVELING 70 MPH. HAVING YOUR VEHICLE JUST SHUT OFF PUTS YOU IN DANGER FROM ALL THE OTHER DRIVERS.
ESC LIGHT IS CONSTANTLY ON. THIS RESULTS IN CRUISE CONTROL NOT WORKING, THIS ALSO CAUSES THE MIL (CHECK ENGINE) TO STAY ILLUMINATED. THIS WAS INITIALLY A PROBLEM WHEN I BOUGHT THE VEHICLE NEW. I HAVE IGNORED THIS ISSUE, BUT AFTER RELOCATING TO A NEW STATE, CALIFORNIA REQUIRES THE CHECK ENGINE LIGHT TO BE OFF IN ORDER TO PASS A SMOG INSPECTION. I'VE REPLACED THE CLOCK SPRING. NO CHANGE. I BELIEVE MY JEEP IS AFFECTED BY THE SAME ISSUE THAT RESULTED IN NHTSA RECALL NO. 14V-636. I WOULD NOT SAY THAT NHTSA 16V-290 SHOULD APPLY TO THIS VEHICLE, ONLY BECAUSE THE AIRBAG WARNING LIGHT IS NOT ON.
STUDS KEEP BRAKEN ON REAR WHEELS
DRIVING ON HIGHWAY AND FACTORY INSTALLED FLOOR MAT LODGED SO THE ACCELERATOR WAS DEPRESSED. PUT VEHICLE IN NEUTRAL AND THE RPMS WENT UP TO SIX UNTIL I RELIZED WHAT HAPPENED AND UNLODGED RUBBER MAT FROM ACCELERATOR.
HAVING PROBLEMS WITH MY HEATER CORE AND RADIATOR BECOMING CLOGGED I HAVE HAD THEM BOTH FLUSHED BY THE DEALERSHIP SEVERAL TIMES AND THEY STILL CLOG CAUSING HAZARDOUS DRIVING IN THE WINTER TIME WITH NO DEFROSTERS OR HEAT TO SAFELY DRIVE TO WORK
STALLS OUT WHEN DRIVING. TRANSMISSION JUMPS OUT OF GEAR. PRESS ON GAS DOESN'T MOVE. HAPPENS OUT OF NOW WHERE. VERY SCARY DRIVING THE VEHICLE. TOOK IT TO DEALER AND THEY CAN'T "DUPLICATE" THE ISSUE. I HAVE DID MY OWN RESEARCH AND FOUND THIS IS A VERY COMMON ISSUE WITH THIS YEAR OF WRANGLER. MANY HAVE HAD THE SAME COMPLAINT AND DEALER COULDN'T DUPLICATE. MY ISSUE HERE IS THAT WHEN YOU KNOW THAT SOMETHING IS WRONG WITH YOUR CAR AND THE DEALER CAN'T DUPLICATE THE ISSUE AND SEND YOU ON YOUR WAY KNOWING THIS CAN CAUSE AN ACCIDENT. I HAVE FOUND THIS BELOW LINK WITH THE SAME ISSUE FROM OTHER OWNERS HTTPS://WWW.CARCOMPLAINTS.COM/JEEP/WRANGLER/2013/ENGINE/ENGINE_STALLS_DIES_WHILE_DRIVING.SHTML
OIL COOLER / FILTER HOUSING LEAK - OIL COLLECTS AT BASE OF COOLER HOUSING. HAPPENED AT 25K MILES AND CONTINUES.
OIL PRESSURE
CLOCK SPRING FAILURE. WHEN STATIONARY THE INSTRUMENT CLUSTER IS SHOWING AN AIRBAG ALERT AND ALL CONTROL BUTTONS IN THE STEERING WHEEL EXCEPT CRUSE CONTROL HAVE FAILED. WHEN THE LEFT SPOKE OF THE STEERING WHEEL IS ROTATED COUNTER CLOCKWISE TO THE 2 O'CLOCK POSITION THE AIRBAG ALERT TURNS OFF AND ALL BUTTONS WORK BUT ONLY IN THAT POSITION. NO DIFFERENCE WHEN IN MOTION EXCEPT A DING WHEN THE STEERING WHEEL IS TURNED PAST A CERTAIN POSITION.
THE IGNITION KEY SECURITY SYSTEM IS SUPPOSE TO PRETECT THE VEHICULE AGAINTS THEF , MY JEEP HAD BEEN STOLEN 2 DAYS AGO AND I THEN FOUND SIMPLY ON THE WEB THAT THOSE KEY ARE INAFFECTIVE AND NOBODY SEEM TO CARE . HERE IS A LINK AIRED IN A CANADIAN TV STATIONHTTP://WWW.TVANOUVELLES.CA/2016/07/06/DES-PIRATES-INFORMATIQUES-REINVENTENT-LE-VOL-DE-VOITURES MY QUESTION IS WHY MANUFACTURER , INSURANCE COMPANY NEVER ADVISE CONSUMER TO TAKE ALTERNATIVE MESURE TOWARD THIS PRACTICE AND WAY TO AVOID TO BE A VICTIM . THANK YOU FOR YOUR HELP AND I JUST HOPE THAT POSTING THIS WILL PREVENT ANY JEEP OWNER TO GET IN MY POSITION . I FEEL ABANDON BY JEEP AND THE LACK OF INTEREST OF GENERAL PUBLIC IN THOSE CYBER-THEFF THAT WITH ALL THE NEW TECHNOLOGY WILL FIND OUR CAR A LUCRATIVE WAY TO LIVE FROM THEIR CRIME . NEW CAR ARE HACKABLE , THERE IS SO MANY CASE SHOWING THIS GROWING CONCERN BUT IT MADE ME EVEN MORE SCARED WHEN WHAT SEEM TO BE A "EASY" SCAM IS NOT EVEN CONSIDER BY JEEP TO FIXED IT THRUE A PATCH OR JUST WARN CLIENT ABOUT THE NEW RISK . P.S. MY MAIN LANGUAGE IS FRENCH SO PLEASE DONT JUDGE THIS POST JUST BY ORTOGRAPHE THIS IS SERIOUS AND NHTSA CAN CONTACT ME WHEN THEY NEED TO IF THEY NEED ANY MORE INFO .
TL* THE CONTACT OWNS A 2013 JEEP WRANGLER. THE CONTACT STATED THAT WHEN APPLYING THE BRAKE PEDAL, THE BRAKES WOULD SQUEAL AND EMIT A BURNING ODOR. IN ADDITION, WHEN ATTEMPTING TO PARK, THE BRAKES WOULD EMIT A SQUEAL NOISE AND THE BRAKE PEDAL TRAVELED TO THE FLOORBOARD. THE VEHICLE WAS TOWED TO THE GLENDALE CHRYSLER DEALER WHERE IT WAS DIAGNOSED THE VEHICLE'S CALIBER, ROUTER, AND REAR BRAKES FAILED AND NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE AND OPENED CASE NUMBER: 31801254 AND INFORMED THE CONTACT THAT REPAIR WAS NOT COVERED UNDER WARRANTY. THE APPROXIMATE FAILURE MILEAGE WAS 12,000.
VEHICLE FIRST STARTED HAVING ISSUES MOVING INTO DRIVE OR REVERSE A COUPLE OF TIMES. VEHICLE THEN STARTED STALLING AT TRAFFIC LIGHTS. VEHICLE ALWAYS STARTS BACK UP, BUT SOMETIMES DOES NOT CHANGE INTO DRIVE IMMEDIATELY. RESTARTING/SHIFTING INTO MANUAL MODE WORKS. VEHICLE FINALLY STARTED LOSING POWER INTERMITTENTLY WHILE DRIVING/ACCELERATING CAUSING IT TO JERK SIGNIFICANTLY WHILE DRIVING. IT MOSTLY HAPPENS AT LOWER GEARS WHILE ACCELERATING FROM STOP.
THE VEHICLE HAS STOPPED BLOWING HOT AIR ON THE DRIVERS SIDE AND FEET, BUT WILL BLOW HOT AIR ON PASSENGERS SIDE. THIS LEADS TO ISSUES WITH DEFROSTING AND VISIBILITY.
ANTILOCK BRAKE SYSTEM: ABS SYSTEM LOCKS WHEELS AND RELEASES THEM EVERY TIME I TRY TO MAKE A TURN WHILE IN MOTION.
JEEP KEEPS SHUTTING OFF WHILE DRIVING. RECENTLY REPLACED THE CPM AND TIPM. ISSUE STILL HAPPENING. LOCAL DEALERSHIP WILL NOT ASSIST UNLESS IT THROWS A CODE...
THERE IS A LOUD SQUEAL FROM INSIDE THE VEHICLE WHILE BRAKING, ESPECIALLY IN COLDER CONDITIONS OR WHEN BRAKING HARDER. IT HAPPENS AT SLOW OR HIGH SPEEDS.
EMERGENCY BRAKE DOES NOT HOLD THE VEHICLE CAUSING ROLL BACK WHEN PARKED. THE VEHICLE ROLLED BACK IN MY DRIVEWAY RUNNING INTO A TREE AND FENCE AT SLOW SPEED.
THE VEHICLE HAS STOPPED BLOWING HOT AIR ON THE DRIVERS SIDE AND FEET BUT WILL BLOW HOT AIR ON PASSENGERS SIDE. THIS LEADS TO ISSUES WITH DEFROSTING AND VISIBILITY AS WELL AS THE DRIVER BEING SAFE AND ABLE TO FEEL THEIR FINGERS AND FEET WHILE DRIVING. I TOOK IT TO THE DEALER WHO SAYS THERE IS A STAR REPORT ON THIS ISSUE AND IT IS A WELL KNOWN ISSUE. JEEP HOWEVER SAYS I AM OUT OF WARRANTY SO THEY WILL NOT FIX IT. MY EXTENDED WARRANTY BOUGHT THROUGH THE DEALERSHIP SAYS THEY WILL NOT FIX IT. THE RADIATOR, HEATER CORE OVER FLOW TANK AND ALL OTHER RELATED COMPONENTS ARE THE RECOMMENDED REPAIR.
PURCHASED JEEP WRANGLER IN 2013. SOON AFTERWARDS HAD MOISTURE PROBLEMS DEALERSHIP WHERE PURCHASED TOOK JEEP IN SEVERAL TIMES AND I HAVE NEVER TAKEN TOP OFF BUT I DID TAKE T TOP OFF TWICE, BUT THE AMOUNT OF MOISTURE IS OVERWHELMING THAT LESS THEN A YEAR I HAVE MOLD, MILDEW AND PUDDLES OF WATER THAT THE DEALERSHIP USED A SUBSTANCE TO COVER FLOOR ON PASSENGER SIDE. ONCE I NOTICED DEALERSHIP STOPS RETURNING CALLS AND REFUSES SERVICE. I SOON DEVELOP ELECTRICAL PROBLEMS AND DASHBOARD BLINKING OF SIGNALS I.E. SEAT BELT SIGNAL PROMPT WON'T STOP BLINKING AND MAKING DING DING NOISE. ON 20 APRIL DEALERSHIP IN OLYMPIA WASHINGTON REFUSES SERVICE TO CHECK NOW ELECTRICAL PROBLEMS. IMPOSSIBLE TO GET AN APPOINTMENT MILEAGE ON JEEP IS 8000 OR LESS MILES IN 4 YEARS DUE TO PROBLEMS OR IN SHOP.
60411 MILES. WHEN DOORS ARE OPENED, UNLOCKED WITH KEY FOB, OR THE HOOD OR BACK HATCH IS OPENED, THE HORN WILL SOUND CONTINUOUSLY FOR 30 SECONDS. HOWEVER, HORN IS NON-OPERATIONAL WHEN DEPRESSING HORN BUTTON. VEHICLE WAS STATIONARY WHEN THIS FIRST OCCURRED. VEHICLE HAS NOT BEEN WET INSIDE SINCE I HAVE OWNED IT (1 YEAR AND 40000 MILES).
2013 JEEP WRANGLER UNLIMITED RUBICON 4X4 VEHICLE STALLS WHILE DRIVING AND THEN WILL NOT START AGAIN FOR 4-5 MINUTES. THIS HAPPENS AT ALL SPEEDS AND HAS PUT US IN SOME VERY UNSAFE SITUATIONS. DEALER HAS NOT BEEN ABLE TO FIND A SOLUTION AND CANNOT RECREATE THE PROBLEM EVEN THOUGH IT HAPPENS TO US MULTIPLE TIMES PER WEEK. YESTERDAY IT TOOK ME 20 MINUTES TO DRIVE 4 MILES BECAUSE IT STALLED THREE TIMES. I SEE BLOGS WITH MANY OTHER COMPLAINTS ABOUT THE SAME ISSUE BUT STILL NO RECALL. THE DEALERS DO NOT KNOW HOW OR DO NOT WANT TO FIX AND MEANWHILE CONSUMERS ARE STUCK WITH UNRELIABLE, UNSAFE VEHICLES.
TIPM ISSUE, JEEP WILL NOT START, ALL INSTRUMENTS LIGHT ARE ON AND SPEEDOMETER DOESN'T WORK. THE JEEP SPUTTERS AND IT VERY DANGEROUS AT HIGH SPEEDS.
I HAVE 2013 JEEP WRANGLE UNLIMITED. I BOUGHT THIS IN 2013 FOR MY WIFE. THE JEEP HAD ABOUT 11,000 MILES ON IT WHEN WE BOUGHT. THE DEATH WOBBLE STARTED OCCURRING ABOUT 6-MONTH INTO OWNERSHIP. I ALIGNED, BALANCED AND REPLACED TWO TIRES. NOW, THE DEATH WOBBLE IS AN EVERYDAY OCCURRENCE. AT 55 MILES PER HOUR, THE WOBBLE OCCURS.
TIPM IS BAD. DOOR DON'T OPEN OR LOCK AT TIMES. SOMETIMES WHEN JEEP IS TURNED OFF THE JEEP RADIO WILL NOT TURN OFF. AIRBAG LIGHT COMES IN AT TIMES
TAKATA RECALL. VEHICLE DOES NOT STAY DRY. TOP HAS NEVER BEEN REMOVED, T-TOP REMOVED ONCE, LEAKS, MOISTURE CONDENSATION PROBLEM WHERE A GREEN HOUSE EFFECT OCCURS REGULARLY, MOLD GROWS QUITE RAPIDLY JEEP HAS BEEN IN SHOP EVERY WINTER SEASON WITH MOISTURE PROBLEMS. GIVEN BACK WITH ASSURANCE OF NOT REOCCURRING. EVERY WINTER I RETURN WITH SAME PROBLE NOW DEALERSHIP IS REFUSING TO HELP AND HAS DIRECTED ME TO GO ELSEWHERE WITH A VOICEMAIL MESSAGE ON 8 FEBRUARY I AM UNDER THE UNDERSTANDING ANY WARRANTY WORK MUST BE DONE AT SAME GARAGE WHY? AM I BEING TOLD THEY CAN NOT FIX VEHICLE OR HELP ME? I AM HAVING ELECTRICAL PROBLEMS NOW TOO AND I CAN'T MAKE AN APPOINTMENT BECAUSE OF PERSISTING TO HANG UP OR REFUSING TO DIRECT ME TO MANAGEMENT P 8 FEBUARY I FILED AN ATTORNEY GENERAL COMPLAINT BUT THEY DON'T REPRESENT UNLESS SEVERAL HAVE COMPLAINED ABOUT THE SAME ISSUE. FAILED TO RECOGNIZE THE LEMON LAW AND ARE HOSTILE TO DEAL WITH. ELECTRICAL PROBLEM IS DRIVER SEAT BELT SIGNAL DOES NOT TURN OFF EVEN THOUGH SEAT BELT IS FASTENED. WHILE DRIVING. DUE TO THE AMOUNT OF TIME ADDRESSING THE WARRANTY PROBLEM WITH DEALERSHIP AND AN AVOIDANCE TO REPLACE I FILED A SAFETY COMPLAINT IN 2014 SINCE THEN NOTHING BUT CONTINUED PROBLEMS AND JEEP REMAINS UNFIXED ON THE LAST VISIT AN EXTRA SUBSTANCE WAS PUT ON FLOORBOARD ON PASSENGER SIDE TO INDICATE A HOLE HAD BEEN FIXED WITH PUTTING A PERMANENT COMPOUND CALLED RHINO PLASTER. WHEN CONFRONTED I WAS TOLD IT CAME FROM THE FACTORY LIKE THAT AFTER RESEARCHING I WAS INFORMED IT DOES IN FACT NOT. I FILED AN ATTORNEY GENERALS COMPLAINT ON 8 FEBUARY 2017 AND SINCE DECEMBER 2016 AM NOT ABLE TO GET TO SHOP DUE TO DELAYS FROM DEALERSHIP. I WAS PUT IN CONTACT WITH MR. BROWN EXTENSION 2302 TO EXPLAIN HARDSHIPS AND IN DECEMBER 2016 NOT TO MENTION NOT RESTORING MY VEHICLE TO FACTORY SPECIFICATIONS AND PUTTING A SUBSTANCE ON MY VEHICLE WITHOUT PERMISSION. "
TL* THE CONTACT OWNS A 2013 JEEP WRANGLER. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 16V288000 (AIR BAGS); HOWEVER, THE PART FOR THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE CONTACT HAD NOT EXPERIENCED A FAILURE. THE MANUFACTURER WAS NOT MADE AWARE OF THE ISSUE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE. UPDATED 04/06/17 LJ *CN
WASHER FLUID AND DOOR LOCKS STOPPED WORKING. DEALER SAYS THE TIMP NEEDS TO BE REPLACED
MY CHECK ENGINE LIGHT ILLUMINATED AND THE ENGINE WAS RUNNING ROUGH, POSSIBLE LOSS OF POWER. PER JEEP / CHRYSLER / DODGE / RAM / MOPAR TECHNICAL SERVICE BULLETIN 18-034-14 REV. A AND TSB-18-034-14 ON SOME MODEL VEHICLES AND JEEPS, (MY 2013-2014) THE MALFUNCTION INDICATOR LAMP (MIL) ILLUMINATES AND DIAGNOSTIC TROUBLE CODE (DTC) P0520 IS SET REGARDING ENGINE OIL PRESSURE SENSOR CIRCUIT. THE TSB OUTLINES REPLACING THE OIL PRESSURE SENSOR WITH A "REVISED" PART. CHRYSLER INSTALLED DEFECTIVE SENSORS ON MANY 2013-2014 3.6L ENGINES AND WILL ONLY REPLACE THEM IF THEY FAIL WHILE UNDER WARRANTY. IF THE OIL PRESSURE SENSOR IS MALFUNCTIONING, IT MAY NOT ALERT YOU TO AN ISSUE WITH OIL PRESSURE. THIS CAN CAUSE ENGINE FAILURE AND POTENTIAL TO CAUSE AN ACCIDENT DUE TO ENGINE FAILURE / LOSS OF POWER.
CHECK ENGINE LIGHT GOES ON AND OFF. DEFAULT CODE SHOWS PROBLEM WITH OIL PRESSURE SENSOR. BUT CHECK ENGINE GOES OFF WHEN VEHICLE IS AT 3/4 FUEL TANK, THEN GOES BACK ON WHEN AT 1/4 FUEL. THE OIL PRESSURE SENSOR PROBLEM APPEARS COMMON TO THESE VEHICLES. THERE ARE LOTS OF PEOPLE NOTING THE SAME PROBLEM AND EXPLANATION IS THAT JEEP KNOWS THERE WERE FAULTY OIL PRESSURE SENSORS INSTALLED OVER MANY VEHICLE MODELS AND YEARS. THE REPAIR IS ROUGHLY $400 - $500 AS THE HEAD NEEDS TO BE PULLED TO REPLACE THE SENSOR. HOWEVER, MANY STILL REPORT THE CHECK ENGINE PROBLEM AFTER THE REPAIR IS MADE. UNKNOWN AS TO EXTENT OF DAMAGE THE ENGINE MAY EXPERIENCE DUE TO THIS PROBLEM.
NOV 3, 2016...I ARRIVED HOME, BACKED MY 2013 JEEP WRANGLER 4DR MOAB EDITION INTO HER GARAGE BAY AND LEFT THE BAY DOOR OPEN SINCE IT WAS SUNNY OUT AND WENT UP TO THE HOUSE TO PREPARE DINNER. 20 MINS AFTER COMING HOME, WE HEARD A BOOM, LOOKED OUT TO SEE BLACK SMOKE POURING OUT THE OPEN GARAGE DOOR FOR OUR JEEP. MY HUSBAND RAN DOWN, USED A FIRE EXTINGUISHER ON THE FIRE AND THEN THE WATER HOSE, THEN PUSHED THE VEHICLE OUTSIDE THE GARAGE AND HOSED IT OFF MORE BEFORE THE FIRE DEPT ARRIVED. INVESTIGATION DETERMINED THAT THE FRONT WIRING HARNESS FOR THE HEADLIGHTS, FOG LIGHTS, TRAIL LIGHTS AND WINCH IS WHERE THE FIRE STARTED. THE EXPLOSION WE HEARD WAS A SMALL CANISTER BY THE RADIATOR FOR THE AC.
TL* THE CONTACT OWNS A 2013 JEEP WRANGLER. UPON CHECKING THE VEHICLE'S COOLANT, THE CONTACT NOTICED ABNORMAL COLORED COOLANT. THE VEHICLE WAS TAKEN TO THE DEALER TO GET A COOLANT FLUSH WHERE IT WAS DIAGNOSED THAT THERE WAS CASTING SAND IN THE COOLANT. THE VEHICLE WAS REPAIRED; HOWEVER, UPON RETURNING THE VEHICLE HOME, THE CONTACT INSPECTED THE COOLANT SYSTEM AND NOTICED THAT IT HAD BEEN CONTAMINATED BY SAND PARTICLES. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 28,000....UPDATED 03/08/17 *BF *TR
TL* THE CONTACT OWNS A 2013 JEEP WRANGLER. THE CONTACT STATED THAT THE DRIVER SIDE AIR BAG WARNING INDICATOR REMAINED ILLUMINATED ON THE INSTRUMENT PANEL. THE VEHICLE WAS TAKEN TO A MECHANIC WHERE IT WAS DIAGNOSED THAT THE CLOCK SPRING NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS 20,000.
CONTACTED CHRYSLER CONCERNING MY 2013 JEEP WRANGLER CLOCK SPRING ASSEMBLY "AIR BAG HARNESS" THAT WAS GIVING RED LIGHT ON DASH. THEY HAVE STATED THAT MY VIN NUMBER WAS NOT PART OF RECALL. MY JEEPS MFR DATE FALLS WITHIN THE SPECIFICS OF THE RECALL ON THIS PART. IT HAS BEEN DIAGNOSED BY THE CHRYSLER DEALERSHIP THAT IN FACT THAT WAS THE ISSUE AND THEY WILL NOT FIX THIS PROBLEM. WHEN VEHICLE WA PURCHASED AND TAKEN BACK TO CHRYSLER WITHIN 30 DAYS DEALERSHIP WANTED TO CHARGE 700 DOLLARS TO REPAIR. SOMEONE PLEASE HELP ME HOLD CHRYSLER ACCOUNTABLE TO FIX THIS SAFETY PROBLEM. *TR
TL* THE CONTACT OWNS A 2013 JEEP WRANGLER. WHILE DRIVING, THE VEHICLE LOST POWER. OCCASIONALLY, THE VEHICLE WOULD RESTART. THE FAILURE OCCURRED ON NUMEROUS OCCASIONS. THE VEHICLE WAS TAKEN TO THE DEALER, BUT THE CAUSE OF THE FAILURE COULD NOT BE DETERMINED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS 60,000. UPDATED 01/26/2017*CT *CN
MIL IS ILLUMINATED PERIODICALLY FOR DTC P0306. LOW COMPRESSION DETECTED IN CYLINDER 6.
NOISY LOUD DEFROST FAN MOTOR NOT MAINTAINING SPEED, MAY COME AND GO PRODUCING A NO DEFROST CONDITION AND HAMPERING ABILITY TO SEE. MAY COME AND GO, A HIGH PITCH SQEEK OR CLICKING CAN BE HEARD FROM THE FAN BEARINGS.
MY NEW TO ME, BUT STILL UNDER FACTORY WARRANTY, JEEP WRANGLER SAHARA 2DR, CAUGHT FIRE AND BURNED THE DAY I GOT IT. IT HAD BEEN DRIVEN 250KMS FROM THE JEEP DEALER TO ME, THEN PARKED UNTIL THE EVENING. I TOOK IT FOR A DRIVE FOR ABOUT 40KM WITHOUT INCIDENT, PARKED, AND HAD DINNER WITH A FRIEND. AFTER DINNER, I USED THE REMOTE START TO TEST IT, UNLOCKED IT, AND GOT IN AND DROVE OFF. I STOPPED AT A STORE A MINUTE UP THE ROAD, LEFT IT IDLING, AND CAME OUT TO FIND MY CHECK ENGINE LIGHT FLASHING. I CYCLED THE IGNITION, AND THE LIGHT WENT OUT. I PROCEEDED TOWARDS HOME, BUT TWO MINUTES LATER THE LIGHT CAME BACK ON, FOLLOWED BY A VERY LOUD BANG, THEN THEN THE SMOKE FROM THE HOOD. I WAS TRAVELLING AT ABOUT 10KM/HR IN A NEIGHBOUTHOOD HAVING JUST TURNED FROM A STOP. MY VEHICLE CAME TO A STOP, MY PASSENGER AND I JUMPED OUT, CALLED 911, AND WATCHED AS A FIRE COMING FROM WHAT APPEARED TO BE THE PASSENGER SIDE, WITH SOMETHING DRIPPING AND BURNING AS WELL, CONSUMED THE FRONT OF THE JEEP. I NOTIFIED THE DEALERSHIP AND JEEP CANADA BUT HAVE YET TO RECEIVE RESPONSES. INSURANCE DEEMED IT A TOTAL LOSS. I'D OWNED THE VEHICLE FOR 8 HOURS. IT HAD 50,000KMS ON THE ODOMETER, AND ONE OUTSTANDING RECALL (14V-631) THAT WASN'T DONE PRIOR TO DELIVERY TO ME.
WHEN ROUTINE MAINTENANCE WAS BEING PERFORMED AT THE DEALER THE TRANSMISSION CASE BROKE AROUND A PORTION OF THE CASE WHERE ONE OF THE TRANSMISSION OIL PAN BOLTED ON. ONE OF THE MECHANICS COMMENTED THAT THIS PORTION OF THE TRANSMISSION CASE APPEARED THIN. THE TRANSMISSION CASE WAS SENT BACK TO THE FACTORY BY THE DEALER. I BELIEVE THIS FAILURE OF THE METAL OF THE TRANSMISSION CASE IS DANGEROUS DUE TO THIS BEING A "TRAIL RATED" VEHICLE AND BEING INTENDED FOR EXPOSURE TO OFF ROAD CONDITIONS AND THIS PART FAILURE BEING ESPECIALLY DANGEROUS UNDER THESE CONDITIONS AND, OF COURSE, IF IT WERE TO FAIL IN REGULAR DRIVING. IT IS MY BELIEF THAT IF THIS FAILURE WERE TO OCCUR WHILE DRIVING THE VEHICLE COULD LOOSE POWER AND THUS LOOSE CONTROL AND UNDER OFF ROAD CONDITIONS COULD CREATE A VERY PRECARIOUS AND ESPECIALLY DANGEROUS CONDITION. *TR
I HAVE A 2013 JEEP WRANGLER, I HAVE HAD IT IN THE SHOP 4 TIMES FOR CYLINDER MISFIRES DUE TO COIL ISSUES. SATURDAY 10/29/2016 I WAS DRIVING DOWN THE INTERSTATE, THE CHECK ENGINE LIGHT CAME ON AND STARTED FLASHING THE CAR WAS SHAKING SO BAD I PULLED OVER INSTANTLY. I HAD TO DRIVE IT TO A SAFE PLACE SO I COULD CALL FOR A TOW TRUCK, THE CAR OVER HEATED BECAUSE OF THE COIL MISFIRE. THIS IS AN ISSUE THAT HAS HAPPENED TO MORE THAN JUST ME. THIS IS SOMETHING THAT NEEDS TO BE RECALLED BEFORE SOMETHING HAPPENS. PLEASE SEE LINK BELOW RELATED TO THIS ISSUE. HTTPS://WWW.CARS.COM/ARTICLES/2011-13-CHRYSLER-DODGE-JEEP-V-6-ENGINE-ISSUES-1420681304495/. *TR
BOUGHT IT WITH 36,800 MILES ON IT. VEHICLE STARTED TO STALL/DIE AFTER START AND ENGAGING DRIVE OR REVERSE. ALSO CAN DO IT COMING TO A STOP AND STARTING FROM A RED LIGHT. HAS HAPPENED 20 TIMES SINCE I HAVE OWNED IT. HAPPENED ONCE ON THE FREEWAY IN RUSH HOUR TRAFFIC. ONCE YOU RESTART THE TRANSMISSION TAKES UP TO 10 SECONDS TO SHIFT IN THE SELECTED GEAR. ALSO, WINDOWS FAILED TO OPERATE ON ONE OCCASION, HAD TO STOP TURN OFF ENGINE AND RESTART TO GET TO WORK. A/C BLOWER TURNS OFF INTERMITTENTLY. BLUE TOOTH HAS STOPPED WORKING WITH PHONE. I CANNOT HEAR THE PEOPLE ANYMORE THROUGH THE STEREO.
I WAS IN MOTION DRIVING MY JEEP RUBICON OFF ROAD IN 4WD HIGH AND WAS HEADING DOWN A STEEP SLOP AND WHILE SHIFTING MY 6 SPEED MANUAL TRANSMISSION FROM 3RD TO 2ND THE GEAR SHIFT ARM PULLED OF ITS MOUNT. DUE TO THE SHIFT ARM ASSEMBLY COMING OFF, I MISSED 2ND GEAR AND ENDED UP STUCK IN NEUTRAL. BEFORE I REALIZED EXACTLY WHAT HAPPENED I HAD TRAVELED ABOUT 20 YARDS FREEWHEELING. DUE TO THE SPEED INCREASE I HAD TO APPLY MY BRAKES WHICH THEN CAUSED THE JEEP TO SLIDE SIDEWAYS. I WAS ABLE TO GAIN CONTROL AND RIDE THE BRAKES DOWN TO THE BOTTOM OF THE SLOPE WHERE I INVESTIGATED WHAT HAPPENED AND THEN HAD TO MAKE TEMPORARY REPAIRS AS I WAS STUCK IN A RAVINE WITH NO EASY WAY OUT. AFTER A COUPLE OF HOURS ATTEMPTING TO GET THE SHIFT ASSEMBLY REINSTALLED I WAS ABLE TO DRIVE OUT OF THE RAVINE AND BACK TO CAMP TO IMPROVE THE TEMP REPAIR. I DID NOT DRIVE THE JEEP AGAIN THAT WEEKEND UNTIL I WAS READY TO HEAD HOME. I DROVE IT THE 280 MILES HOME WITH THE TEMPORARY REPAIR IN PLACE. *TR
JEEP RANDOMLY STALLS AND ENGINE DIES WHILE DRIVING. JEEP HAS REPLACED O2 SENSOR, PCM AND TIPM. PROBLEM IS STILL OCCURRING. VERY DANGEROUS TO DRIVE NOT KNOWING WHEN THE ENGINE WILL QUIT WORKING. PROBLEM STARTED OCCURRING AROUND 45000 MILES AND IS STILL OCCURRING
VEHICLE STALLS AT RANDOM TIMES BUT MOST OFTEN WHEN PUTTING INTO REVERSE AFTER SITTING FOR A WHILE. IT HAS STALLED WHILE DRIVING ON MAJOR ROADS WHICH COULD HAVE BEEN LIFE THREATENING. THE TRANSMISSION ALSO SHIFTS VERY JERKY AT TIMES FOR NO REAL REASON. THE WINDSHIELD WIPERS WILL COME ON RANDOMLY AND USUALLY SEEM TIED TO TURN ON THE TURN SIGNALS WHICH HAPPEN TO BE ON THE OTHER CONTROL KNOB. LIGHTS WILL DIM ON NAV/RADIO WHEN WINDSHIELD WIPERS ARE TURNED ON. I WOULD SAY THERE IS AN OBVIOUS ELECTRICAL/COMPUTER ISSUE THAT MUST BE CAUSING THESE THINGS TO HAPPEN. I HAVE READ HUNDREDS OF SIMILAR COMPLAINTS. *TR
AIRBAG SIGNAL FAILURE (CLOCK SPRING DUST ISSUE) 2013 JEEP WRANGLER JKU LEFT-HAND DRIVE, EXPERIENCING DRIVER SIDE AIRBAG SIGNAL FAILURE. A RECALL FOR THE SAME SYMPTOMS (RECALL #16V288000) APPLIES ONLY TO RIGHT-HAND VEHICLES ONLY. MILEAGE APPROXIMATELY 45,000.
TL* THE CONTACT OWNS A 2013 JEEP WRANGLER. WHILE DRIVING APPROXIMATELY 10 MPH, THE STEERING BOX FAILED. THE VEHICLE WAS TOWED TO AN INDEPENDENT MECHANIC WHERE IT WAS DIAGNOSED THAT THE STEERING BOX NEEDED TO BE REPLACED. THE VEHICLE WAS REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 77,000. UPDATED 11/06/2017*JS
DRIVING AT 45 MPH TODAY ON ROUTE 6 IN SWANSEA MA AND THE ENTIRE FRONT END OF MY JEEP STARTS SHAKING TO THE POINT WHERE I CAN'T CONTROL IT. I TRIED TO SLOW DOWN BUT THE MORE I DID THE MORE THE FRONT END SHOOK BACK AND FORTH FROM SIDE TO SIDE. I WAS ABLE TO PULL OFF INTO A PARKING LOT. I CHECKED UNDER THE JEEP AND THERE WAS NO DAMAGE, THE TIRE TREADS ARE NOT WORN. THE INFLATION OF THE TIRES IS FINE. I JUST HIT 33,000, THE TRUCK WAS JUST INTROSPECTED AND HAD AN ALIGNMENT IN SEPTEMBER. DEATH RUMBLE AS I AVE READ IS COMMON BUT THERE IS NO RECALL ON THIS VEHICLE PER YOUR DATABASE. THE TRUCK IS NOT SAFE TO DRIVE AND DUE TO THE YEARS IS NO LONGER UNDER WARRANTY. RECOMMENDING A RECALL BASED ON THE 1000S OF REPORTS OF THIS ONLINE. CHRYSLER NEEDS TO MAKE A CHANGE TO MAKE MY VEHICLE SAFER. *TR
I OWN A 2013 JEEP WRANGLER, I TAKE MY JEEP OFF-ROAD EVERY WEEKEND. LIVING IN LAS VEGAS, NV, I CAN KEEP THE TOP OFF 10 MONTHS OUT OF THE YEAR. LIVING IN THE DESERT, IT'S ALSO VERY DUSTY HERE. IN MAY OF 2016, I WAS ON AN OFF-ROADING TRIP, WHEN THE AIRBAG LIGHT CAME ON. I TOOK IT TO THE DEALER, AND THEY TOLD ME IT WAS THE CLOCKSPRING. THEY QUOTED ME $700.00 TO FIX IT...I DIDN'T HAVE THE MONEY, SO I PAID THEM THE $150.00 DIAGNOSTIC FEE... TWO DAYS LATER, THE FIRST RECALL FOR CLOCKSPRING CAME OUT. I CALLED THE DEALER BACK, THEY LOOKED UP MY VIN #, AND SAID MY VEHICLE WAS NOT INCLUDED IN THE RECALL. SINCE THEN SEVERAL MORE RECALLS HAVE BEEN ISSUED, BUT MY VEHICLE IS STILL NOT LISTED. I DID RESEARCH ON CLOCKSPRINGS, AND FOUND OUT THE REASON THEY GO OUT IS DUE TO DUST, FREQUENT OFF-ROAD, AND REMOVING THE TOP. ALL OF WHICH DESCRIBES MY JEEP. IN ADDITION TO THE AIRBAG NOT DEPLOYING, THE CLOCKSPRING EFFECTS THE HORN, AS WELL AS OTHER CONTROLS ON THE STEERING WHEEL. I HAVE WRITTEN SEVERAL EMAILS TO JEEP, CHRYSLER, AND MOPAR. I HAVE DISCUSSED THIS ISSUE ON SEVERAL JEEP FORUMS SITES, ASKING FOR HELP. IF THE RECALL COVERS ONLY SOME 2013 MODELS, BUT MY MODEL MATCHES THE CIRCUMSTANCES SURROUNDING THE RECALL ISSUE, THEN I BELIEVE MINE SHOULD BE INCLUDED IN THE RECALL.
THE WIPERS COME ON INTERMITTENTLY WITH NO INPUT. DEALER WOULD NOT FIX BECAUSE THEY COULD NOT RECREATE THE ISSUE. I BELIEVE THIS TO BE A PROBLEM WITH THE TIPM WHICH CONTROLS MANY FUNCTIONS, INCLUDING THE AIRBAG DEPLOYMENT. I'M CONCERNED THIS MALFUNCTION IS POINTING TO A LARGER UNDERLYING PROBLEM.
TL* THE CONTACT OWNS A 2013 JEEP WRANGLER. WHILE THE VEHICLE WAS STATIONARY, THE FRONT AXLE RUSTED OUT. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE. THE FAILURE MILEAGE WAS 70,000.
ON MY 2013 JEEP WRANGLER SAHARA UNLIMITED (LHD), THE AIRBAG LIGHT IS ON AND CHIMES EVERY FEW MINUTES. THE AIRBAG LIGHT COMES ON AFTER I START THE ENGINE. THE LIGHT STAYS ON AND DASHBOARD CHIMES WHILE DRIVING. THIS INDICATES THAT SOMETHING IS WRONG WITH THE AIRBAG SYSTEM. MECHANICS HAVE TOLD ME THIS IS A FAULTY "CLOCKSPRING". THIS RAISES CONCERNS THAT MY AIRBAG WILL NOT DEPLOY DURING AN ACCIDENT OR WILL DEPLOY PREMATURELY. DAIMLER CHRYSLER HAS REFUSED TO REPLACE THIS PART UNDER THE CURRENT RECALL. WHEN CALLING CHRYSLER, I WAS TOLD THE CURRENT RECALL IS FOR 2007 AND UP RIGHT HAND DRIVE MODELS ONLY EVEN THOUGH THEY USE THE SAME PART NUMBER. I HAD A 2007 WRANGLER (LHD) YEARS AGO THAT WAS INCLUDED IN A RECALL FOR THE CLOCKSPRING. THE RECALL WORK WAS COMPLETED ON MY PREVIOUS 2007 WRANGLER FOR THE SAME PART NUMBER. I WOULD LIKE AN ANSWER AS TO WHY MY 2013 JEEP WRANGLER (LHD) IS NOT INCLUDED IN THE RECALL IF THE SAME PART NUMBER IS THE PROBLEM. IT IS MY UNDERSTANDING THAT THE REPAIR WILL COST $520 WHICH I DO NOT BELIEVE I SHOULD PAY IF OTHER JEEP WRANGLERS ARE HAVING THIS JOB COMPLETED FOR FREE. IF MY SAFETY IS NOT A CONCERN, PLEASE CONSIDER THE SAFETY OF MY WIFE AND DAUGHTERS, AND MOVE TO INCLUDE ALL JEEP WRANGLER MODELS WITH CLOCKSPRING PART NUMBER 68339336AA.
HEADLIGHT HARNESSES GO BAD. LIGHTS FLICKER, DON'T TURN ON WITHOUT MESSING WITH HARNESSES OR TAKE A FEW SECONDS TO MINUTES TO TURN ON OR CHANGE TO HIGH BEAMS. THUS IS WHILE STATIONARY OR WHILE IN MOTION. HITTING BUMPS IN THE ROAD ALSO AFFECT THE LIGHTS FLICKERING OR TURNING OFF OR ON.
AIRBAG LIGHT DISPLAYED AND WILL NOT TURN OFF, ALONG WITH INTERMITTENT CHIME. FAILURE OCCURRED ON 7/15/2016 AT ABOUT 37400 MILES. JEEP DEALER SERVICE DEPT (AUTONATION CHRYSLER JEEP ARAPAHOE, CENTENNIAL, CO) CONFIRMED THAT THE CLOCKSPRING HAD FAILED. NOT REPAIRED DUE TO PART UNAVAILABILITY. VEHICLE IS A 2013 JEEP WRANGLER RUBICON.
TL* THE CONTACT OWNED A 2013 JEEP WRANGLER. THE CONTACT STATED THAT THE VENT CONTROLS FAILED TO WORK FOR THE HEAT AND AIR CONDITIONER INTERMITTENTLY. IN ADDITION, THERE MAY HAVE BEEN TOXIC FUMES EMITTING THROUGH THE VENTS WHEN THE HEAT OR AIR CONDITIONER WERE ACTIVATED, WHICH AFFECTED A CHILD PASSENGER'S BREATHING. THE VEHICLE WAS TAKEN TO THE DEALER MORE THAN THREE TIMES, BUT THEY WERE UNABLE TO REPLICATE AND DIAGNOSE THE FAILURE. IN ADDITION, THE CONTACT WAS NOT EXPERIENCING ANY ENGINE FAILURES BEFORE THE VEHICLE WAS TAKEN TO THE DEALER FOR A MANUFACTURER RECALL WHERE THE DEALER REPLACED THE ENGINE SENSORS AND THE TRANSMISSION. THE SERVICE ENGINE LIGHT ILLUMINATED AFTER THE REPAIR. THE VEHICLE WAS TAKEN BACK TO THE DEALER WHO PROVIDED NO SOLUTION AFTER THE RECALL REPAIR. THE CONTACT NOTICED THAT SHORTLY AFTER LEAVING THE DEALER, SMOKE EMITTED INTO THE VEHICLE AND FLAMES APPEARED UNDER THE HOOD. THE CONTACT WAS ABLE TO EXIT THE VEHICLE AND THE FIRE DEPARTMENT EXTINGUISHED THE FLAMES. A REPORT WAS NOT FILED. THE VEHICLE WAS DESTROYED AND WAS TOWED TO THE CONTACTS RESIDENCE. THE MANUFACTURER WAS NOTIFIED AND STATED THAT THEY WOULD PROVIDE AN INVESTIGATION. THE CONTACT WAS STILL WAITING ON A RESPONSE FROM THE MANUFACTURER. THE FAILURE MILEAGE WAS NOT AVAILABLE.
2 ISSUES WITH MY 13 WRANGLER UNLIMITED 1ST ... ENGINE TEMP GETS UP TO ABOUT 80 PERCENT OF THE GUAGE. I HAVE HAD IT IN 3 TIMES THEY REPLACED THE WATER PUMP TWICE AND STILL SAME ISSUES. THEY HAVE REPLACE THERMOSTAT COOLANT FLUSH ECT. THE DEALER CONNOT FIND OUT WHATS WRONG. I HAVE RESORTED TO ADDING A SECONDARY COOLANT FAN AND IT HELPS A BIT BUT ITS STILL A PROBLEM IVE HAD SINCE A YEAR FATER BUYING IT. 2ND ... THE TRANSMISSION(AUTOMATIC) WHEN GOING UP ANY KIND OF INCLINE IT DOES NOT WANT TO SHIFT UNTILL ABOUT 6K RPMS. I HAVE HAD IT IN FOR THIS ALSO AND DEALER CLAIMS NOTHING THEY CAN FIND.
MY JEEP WAS PARKED ON THE STREET IN FRONT OF MY HOUSE FOR ABOUT 13 HOURS AND A ELECTRICAL FIRE STARTED ON THE FRONT PASSENGER SIDE AT AROUND 3AM. IT BURNED HALF THE VEHICLE BEFORE BEING PUT OUT AND TOTALED OUT MY JEEP. IT ALSO DAMAGED THE ENTIRE BACK END OF THE CAR PARKED IN FRONT OF ME. THE FIRE DEPARTMENT RULED THIS WAS A ELECTRICAL FIRE AND NOT ARSON. DAYS BEFORE I NOTICED THE OUTSIDE TEMP WAS READING AT 119 DEGREES OUT SIDE WHEN THE TEMP WAS ACTUALLY 99 DEGREES. I'M NOT SURE IF THIS HAD ANYTHING TO DO WITH IT BUT I FOUND IT VERY ODD. I HAVE READ THOUSANDS OF INCIDENTS SIMILAR TO THIS SOME INVOLVING WORST PROPERTY DAMAGE AND EVEN CASES WITH FATALITIES. I THINK CHRYSLER/JEEP NEED TO BE HELD ACCOUNTABLE FOR THIS AND GET THESE DAGEROUS VEHICLES OFF THE STREETS ASAP
JEEP RANDOMLY CUTS OFF WHILE DRIVING. HAS HAPPENED AT LOW AND HIGH SPEEDS, NORMALLY LOW SPEED IT WILL CUT BACK ON QUICKLY, YOU HAVE TO WAIT 5-10 MIN FOR A HIGH SPEED CUT OFF. THE VEHICLE DOES NOT THROW ANY CODES AND DEALER CANNOT FIX IF THEY CAN'T REPLICATE. THIS HAS HAPPENED 5 TIMES IN THE LAST MONTH.
SINCE THE SPRING OF 2016, MY JEEP WRANGLER RUBICON HAS BEEN STALLING AFTER IGNITION, AS I PUT THE VEHICLE IN REVERSE (IT IS AN AUTOMATIC TRANSMISSION) AND OCCASIONALLY WHILE IDLING AT STOP LIGHTS. THIS PROBLEM HAS OCCURED 20-25 TIMES OVER THE LAST 7 MONTHS. THE DEALERSHIP HAS REFLASHED THE CONTROL MODULES, BUT THE PROBLEM PERSIST. THE VEHICLE ISN'T SAFE TO DRIVE BECAUSE OF THE TENDENCY TO STALL AT STOP LIGHTS. WHAT CAUGHT MY ATTENTION WAS THE FIRST TIME IT DID IT AND I HAD MY 5 YEARS OLD SON IN THE CAR. THE VEHICLE IS CURRENTLY AT THE DEALERSHIP AND THEY ARE FURTHER INVESTIGATING THE PROBLEM. THEY HAVE BEEN ABLE TO REPLICATE THE ISSUE (STALLING IN REVERSE, AND WHILE IDLING). THE VEHICLE STARTS RIGHT AWAY, BUT OCCASIONALLY POWER ISN'T AVAILABLE IMMEDIATELY (2-3 SECONDS DELAY). JEEP WASN'T AWARE OF SIMILAR PROBLEMS WHEN I CALLED... AND THIS MORNING I LEARNED ABOUT OTHER FCA VEHICLES BEEN RECALLED BECAUSE THEY ARE STALLING IN TRAFFIC.
I HAVE 24,000 MILES AND NOTICED GRINDING COMING FROM MY PASSENGER REAR WHEEL. I WENT TO AN AUTO REPAIR SHOP. THEY INFORMED ME THAT THE CALIPER IS PARTIALLY FROZE AND NEEDED A NEW ONE. IT ALSO RUINED MY BRAKE AND ROTOR ON THAT SIDE. THEY ALSO RECOMMENDED TO NOT INSTALL ONE SIDE BUT TO MAKE BOTH MATCH. DUE TO A FAULTY CALIPER I AM OUT $500. THE AUTO MECHANIC SAID HE HAS ODDLY SEEN THIS ON RELATIVELY NEW JEEP WRANGLERS TOO FREQUENT. I WENT ONLINE AND FOUND OUT FROM JEEP FORUMS THAT THIS IS HAPPENING OFTEN. I'M NOT TOO SURE ON HOW THE RECALL PROCESS WORKS... BUT I WOULDN'T MIND TRYING TO RECOVER SOME/ALL OF MY COSTS DUE TO FAULTY OEM EQUIPMENT.
MY 2013 JEEP WRANGLER STARTED HAVING SENSOR PROBLEMS WITHIN A YEAR AFTER I BOUGHT IT BRAND NEW!! NOW AFTER THREE YEARS AND MANY SENSORS BEING REPLACED ALONG WITH SENSOR WIRING IT'S NOT DRIVEABLE AND DEALERSHIP MECHANICS CAN NOT FIX IT OR FIGURE OUT WHAT'S WRONG. THE ENGINE LIGHT ALONG WITH TRACTION CONTROL LIGHT STAYS ON, THE AUTOMATIC TRANSMISSION WILL NOT SHIFT GOOD, IT HAS TROUBLE CRANKING, AND CUTS OFF IN THE MIDDLE OF THE ROAD WHICH IS VERY DANGEROUS AND CAN CAUSE AN ACCIDENT!!! IN THE LAST MONTH I'VE HAD 4 SOFTWARE UPDATES DONE, REPLACED THE ABS MODULE, REPLACED CAM SHAFT SENSOR, AND WHEEL SPEED SENSORS, BUT AFTER I PICK IT UP FROM THE DEALERSHIP I DRIVE IT A FEW MILES AND LIGHTS COME BACK ON AND IT STARTS RUNNING HORRIBLE AGAIN!! I'M PAYING FOR A VEHICLE YOU CAN'T EVEN DRIVE SO SOMETHING HAS GOT TO BE DONE ABOUT THIS!!! CHRYSLER SHOULD HAVE TO BE HELD RESPONSIBLE FOR THESE CRAPPY JEEPS THEY ARE MAKING, AND MINE IS NOT THE ONLY ONE!!!
AIRBAG SIGNAL FAILURE (CLOCK SPRING DUST ISSUE) 2013 JEEP WRANGLER JKU LEFT-HAND DRIVE EXPERIENCING DRIVER SIDE AIRBAG SIGNAL FAILURE. A RECALL FOR THE SAME SYMPTOMS (RECALL #16V288000) APPLIES ONLY TO RIGHT-HAND VEHICLES, WHICH USE THE SAME PART. MILEAGE APPROXIMATELY 45,000.
SEAT BELT TENSIONER WILL NOT RELEASE TO ENABLE RESTRAINT.
ON 6 SEPARATE OCCASIONS, THE ELECTRONIC STABILITY CONTROL LIGHT CAME ON, WHICH DISABLES THE CRUISE CONTROL. THE JEEP HAS 42,000 MILES, AND IT STARTED HAPPENING AT ABOUT 39,000 MILES. IT HAPPENED AT VARIOUS SPEEDS BETWEEN 30 MPH AND 65 MPH, ON MODERATELY BUMPY ROADS, HOWEVER, NOT BUMPY ENOUGH TO BE DESCRIBED AS OUTSIDE OF THE NORMAL. TOOK IT INTO THE JEEP DEALERSHIP, AND THEY SAID IT WAS WORKING PROPERLY, BUT IT NEVER HAPPENED BEFORE 39,000 MILES OF DRIVING THE SAME ROADS UNDER THE SAME CONDITIONS.
THE RADIATOR COOLING LINE RUBBED AGAINST THE AIR CONDITIONING CONDENSER, AND THE RUBBING CAUSED A HOLE WHICH EVACUATED THE A/C FLUID. THE FIX WAS TO REPLACE THE CONDENSER AND DISTANCE THE RADIATOR LINE SO THAT IT WAS NO LONGER TOUCHING THE CONDENSER. THE JEEP HAS NEVER BEEN IN AN ACCIDENT, AND IT SEEMS LIKE THIS WAS A FACTORY DEFECT. THE JOB COSTS OVER $700 AT THE JEEP DEALERSHIP.
WOKE UP APPROX. 0230 TO FIND MY 2013 JEEP WRANGLER SPORT ENGULFED IN FLAMES IN MY DRIVEWAY. THE LAST TIME THE JEEP WAS RUNNING WAS APPROX. 8PM THE NIGHT PRIOR.
TRANSMISSION STALLED ON FREEWAY GOING 65 MPH. LUCKY TO BE ALIVE. COASTED OFF OF FREEWAY IN NICK OF TIME. THIS SHOULD NOT HAPPEN, HOW MANY OTHERS HAVE HAD THIS DEATH DEFYING EXPERIENCE.
THIS IS THE 3RD TIME I HAVE TO REPLACE THE FRONT WINDSHIELD. PLEASE, THIS IS NOT OF STONES OR PEBBLES, OR CHIPS. EACH TIME THE WINDSHIELD CRACKED I EITHER HAD THE HEATER OR AIR CONDITIONER ON.
AIRBAG WARNING LIGHT CAME ON. READ ABOUT THE SAFETY RECALL IN THE NEWS. CALLED THE DEALER. DEALER SAID MY VEHICLE IS NOT COVERED AND A FIX WOULD BE ABOUT $90.00. LIGHT IS ON WHEN STATIONARY OR MOVING ON STREET, HIGHWAY. RECALL INFORMATION INDICATES THAT WHEN THE WARNING LIGHT COMES ON IT IS INDICATIVE THAT THE AIRBAG MAY NOT INFLATE IN AN ACCIDENT.
WINDSHIELD WIPERS DO NOT WORK. FOG LIGHTS DO NOT WORK. ENGINE LIGHT AND TRACTION CONTROL LIGHTS COME ON AND OFF AT RANDOM. DEALER ADVISED TIPM IS BAD AND MUST BE REPLACED. BACK LOG ON REPLACEMENT PART AND SHIP DATE IS UNKNOWN.
VEHICLE BEGAN TO VIOLENTLY SHAKE WHILE DRIVING - MADE IT ALMOST IMPOSSIBLE TO CONTROL. UPON RESEARCH ON THE INTERNET THIS IS CALLED "DEATH WOBBLE" BY LARGE NUMBER THAT THIS HAS HAPPENED TO. MULTIPLE VIDEOS EXIST ON THE INTERNET FOR THIS. THE REPAIR WAS TO REPLACE STABILIZER BUT CHRYSLER KNOWS ABOUT THIS AND RECOMMENDS AN ADDITIONAL PART AS WELL STAR CASE #S1602000001. THIS IS A HUGE SAFETY ISSUE.
TL* THE CONTACT OWNS A 2013 JEEP WRANGLER. THE CONTACT STATED THAT THE CHECK ENGINE WARNING INDICATOR ILLUMINATED. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 13V234000 (POWER TRAIN , STEERING) HOWEVER, THE PART TO DO THE REPAIR WAS NOT AVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS APPROXIMATELY 28,200. PARTS DISTRIBUTION DISCONNECT.
TL* THE CONTACT OWNS A 2013 JEEP WRANGLER. THE CONTACT STATED THAT THE AIR BAG LIGHT REMAINED ILLUMINATED. THE VEHICLE WAS TAKEN TO THE DEALER WHERE THE TECHNICIAN ENTERED A CODE, INDICATING THAT THE CLOCK SPRING THAT WAS ATTACHED TO THE AIR BAGS FAILED AND NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 44,000. UPDATED 06/14/16*LJ UPDATED 06/28/16.8JB
VEHICLE UPON LEAVING A STORE, (JUST BEGAN TO RAIN HARD), THE LIGHTS, WIPERS, CRUISE CONTROL, HORN, AND ALL FUNCTIONS ON THE STEERING WHEEL AND LEFT AND RIGHT STALK STOPPED WORKING. I ASSUME THE AIRBAG IS ALSO NOT FUNCTIONAL. NO CODES WERE REGISTERED IN THE VEHICLE FOR MALFUNCTION EITHER. IT HAS BEEN A WEEK AND IT IS STILL NOT FUNCTIONING. POSSIBLY THE CLOCK SPRING WHICH WAS RECALLED FOR 2007-2012, BUT 2013+ VEHICLES WERE EXCLUDED EVEN THOUGH IT IS THE SAME PART USED IN THE LATER MODEL VEHICLES. HUGE SAFETY HAZARD!
DRIVERS SEAT DOES NOT REMAIN IN POSITION. UPON ENTERING OR EXITING VEHICLE THE OUTSIDE OF THE SEAT CUSHION PUSHES DOWN ON THE ADJUSTMENT HANDLE LOWERING SEATS POSITION. THE ADJUSTMENT HANDLE CAN ONLY BE MOUNTED IN 120 DEGREE INCREMENTS SO FORGET TRUING TO CHANGE POSITION OF THE HANDLE AS IT'S TO FAR OUT OF USABLE POSITION THAT WAY.
VEHICLE STALLED WITHOUT WARNING. IT HAS STALLED 5 TIMES WHILE DRIVING WITH NO WARNING AT DIFFERENT SPEEDS AND AFTER DIFFERENT DRIVING TIMES. THIS TIME I HAD ONLY DRIVEN 5 MINS AND ABOUT 300 YRDS WHEN IT STALLED. IT HAS NOT STARTED 2 TIMES PRIOR WHEN LEAVING WORK. AFTER 10MINS THE VEHICLE STARTED AND I DROVE IT ANOTHER 515 MILES TO DEALERSHIP. WAITING TO SEE WHAT THEY DO AFTER THE 5TH TIME AT THE DEALERSHIP. THIS THING IS GOING TO KILL ME ONE DAY. IT HAS ALREADY STALLED ON THE INTERSTATE AT 60MPH. IT IS ONLY A MATTER OF TIME.
PARKING/EMERGENCY BRAKE DOES NOT WORK. I AM IN A FEW JEEP CLUBS AND ALL JEEP WRANGLERS, 2007-PRESENT HAVE MAJOR ISSUES WITH THE PARKING/EMERGENCY BRAKE NOT HOLDING. MOST PEOPLE DO NOT CARE AS WE DRIVE AUTOMATIC TRANSMISSION AND ITS REALLY NOT NEEDED. MY JEEP HAS BEEN TO THE DEALER OVER 4 TIMES WITH THEM UNABLE TO FIX IT. IT IS A BAD DESIGN THAT IS PRONE TO FAILURE
THE PARKING BRAKE FAILS TO HOLD THE VEHICLE UNLESS PULLED TO IT'S VERY MAXIMUM POINT AND EVEN THEN THE HOLD IS NOT STRONG. BRAKE HAS BEEN ADJUSTED SEVERAL TIMES, BUT THE ISSUE STILL PERSISTS.
WHEN CHANGING THE OIL . WHEN YOU REMOVE THE OIL FILTER THERE IS A PLASTIC PART ON THE SHAFT IN THE OIL FILTER HOUSING. THIS IS A VALVE THAT CONTROLS THE OIL IF THE FILTER GETS GUMMED UP THE PRESSER CAUSES THIS VALVE TO OPEN SO THAT THE OIL WILL STILL FLOW IF THE FILTER IS CLOGGED. THIS PLASTIC VALVE BREAKS DURING NORMAL OIL CHANGES. TO FIX THIS 10 CENT PART YOU HAVE TO BUY A WHOLE NEW OIL COOLER UNIT AT THE COST OF $237.00 ALSO TO HAVE THE DEALERSHIP FIX IT YOUR LOOKING AT $800 PLUS FOR A 10 CENT PART. JEEP CHANGED THE OIL COOLING FILTER UNIT IN THE 2014 MODELS. THIS ALSO HAPPENS NOT ONLY IN THE JEEP JK V6 BUT ALSO IN DODGE CHARGERS AND ANY V6 MODELS THAT USE THIS SAME FILTER OIL COOLER UNIT. PART # 05184294AE NUMBER ON IMAGE: 1 CATEGORY: 3.6L GAS; ENGINE MSRP$237.00 PRICE MAY VARY BY DEALER ADAPTER ENGINE OIL FILTER SEEMS LIKE A RIPOFF THAT YOU CAN NOT BUY A 10 CENT PART BUT HAVE TO BUY A $237 UNIT THAT IS NOT NEEDED
JEEP HAS BEEN STALLING FOR 7 MONTHS. BEEN IN SHOP 9 TIMES. JEEP STALLS GOING AT DIFFERENT SPENDS, WHILE STOPPED, MOVING AT IDLE IN FORWARD OR REVERSE. JEEP WILL NOT START UNLESS TERMINAL ON BATTERY REMOVED OR SITS FOR AWHILE. TRANSMISSION FAILS TO ENGAGE OCCASIONALLY IN REVERSE OR DRIVE AFTER STALLING. LAST PROGRAM DOWNLOAD APPEARS TO BE A FAULT WITH THE TIPM (TOTALLY INTERGRATED POWER MODULE). PTM AND TPM CHANGED OUT DUE TO DIFFERENT READINGS IN DOWNLOADS. MECHANIC BELIEVES NOW, THAT THE TIPM IS FAULTY. JEEP HAS STALLED UP TO 5 & 6 TIMES ON SOME DAYS.
WITH ONLY 58,306 MILES ON MY 2013 JEEP WRANGLER, THE CLOCK SPRING HAS FAILED AND AIR BAG SYSTEM WILL NOT DEPLOY. IN ADDITION, THIS POSES ABANDONMENT CONCERNS AS MANY USERS WITH SIMILAR PROBLEMS FIND THEIR VEHICLE WILL NOT START. I CONTACTED MY DEALERSHIP TODAY (NORTHWEST JEEP CHRYSLER DODGE) AND WAS DISMAYED AT AN ALMOST $700 REPAIR BILL TO REGAIN AIRBAG PROTECTION, EVEN THOUGH FCA HAS ISSUED A RECALL FOR THIS SAME PART NUMBER, BUT ONLY IN 2007 RHD VEHICLES. THIS IS THE SAME PART!
FAILED TIPM. WAITING WEEKS ON TIPM TO BE AVAILABLE. ON NATIONAL BACK ORDER DUE TO FAILURE OF PART. CHRYSLER CONTINUES TO HAVE TIPM ISSUES IN ADDITIONAL TO THE ALREADY RECALLED YEARS/MODELS.
TIPM IS DEFECTIVE CAUSING ELECTRICAL FAULTS IN THE HEADLIGHTS,TRANSFER CASE, BRAKES AND WINDSHIELD WIPERS
GOT VEHICLE BACK FROM DEALERSHIP AFTER 5 DIFFERENT STALLINGS AND 3 TIMES IT DID NOT START THIS IS 3RD TIME AT DEALERSHIP. NO CODE CAME UP, TECH DROVE 20 MINS AND THEY HAD NO PROBLEM, SAID COME PICK UP YOUR VEHICLE. GOT VEHICLE BACK ON THURSDAY, DROVE FRIDAY 240 MILES WITH ONE STOP IN THE MIDDLE WITH NO ISSUES. DROVE BACK HOME 240 MILES 2 DAYS LATER, 3 HOURS AND 45 MINS INTO 4 HOUR DRIVE, IT STALLED OUT WITH NO WARNING. ON SINGLE LANE SECLUDED ROAD OUTSIDE MIAMI. KROME AVE- NO PASSING 2 LANE ROAD. CAR STALLED OUT WITH NO WARNING. WAS ABLE TO DRIFT TO SIDE OF ROAD, WAITED 5 MINS AND IT STARTED BACK UP. AFTER IT HAD STALLED OUT AND WAS ON SIDE OF THE ROAD, IT SHOWED THE LIGHTNING BOLT IN THE VENTURI SYMBOL. I ESCAPED DEATH AND INJURY AGAIN. I HAVE DECIDED TO GET AN INSURANCE DEATH POLICY ON ME. I THINK MY LUCK IS GOING TO BE RUNNING OUT AFTER THIS BEING THE 6TH TIME STALLING AND 3RD TIME NOT STARTING. WHAT DO I DO NOW?????? I HAVE PUT A LOT OF MONEY IN THIS JEEP, WITH BUMPERS A LIFT KIT.... I HAVE NO IDEA WHAT TO DO. CHRYSLER IS NOT HELPING. THEY HAVE HAD OTHER CHRYSLER VEHICLES INCLUDING JEEP CHEROKEES THAT WERE RECALLED WITH THIS SAME PROBLEM BUT YET THEY CANT FIX MY VEHICLE. I GUESS THERE WERE MORE RICH PEOPLE DRIVING THE OTHER VEHICLES.
TIPM FAILURE. BLOWER MOTOR FOR HEAT/AC STOPPED WORKING. THIS PART WAS REPLACED UNDER WARRANTY AT APPROX 25K MILES AND NOW THE PROBLEM IS BACK. THIS IS A WIDESPREAD JEEP/CHRYSLER ISSUE WHICH THEY HAVE COME TO SETTLEMENTS ON FOR OTHER MODELS. THIS ISSUE NEEDS TO BE ADDRESSED FOR THE WRANGLER MODEL LINE.
ABOUT A MONTH AGO I WAS IN THE MIDDLE OF A 4 HOUR DRIVE I DO ON A WEEKLY BASIS AND 2 HOURS INTO THE DRIVE MY VEHICLE STALLED AS I WAS SLOWING FOR A YELLOW LIGHT. THERE WAS NO WARNING AT ALL AND IT TOOK ME A SECOND TO REALIZE IT HAD STALLED. I WAS ABLE TO ROLL OUT OF THE TRAFFIC LANE ONTO A SIDE ROAD. THE POLICE SHOWED UP AND HELPED ME PUSH IT OFF TO THE SIDE OF THE ROAD. AT THAT POINT I TRIED TO START IT, APPROXIMATELY 10MINS AFTER STALLING AND IT STARTED RIGHT UP. I WENT STRAIGHT TO AUTOZONE AND HAD A NEW BATTERY INSTALLED, $250.00 AND GOT GOING ON MY WAY HOME - FAT, DUMB AND HAPPY - UNTIL 2 DAYS LATER WHEN IT DID IT AGAIN. THE SECOND TIME IT STALLED I WAS ON A BUSY 12 LANE INTERSTATE 95 IN DOWNTOWN MIAMI. AGAIN I DID NOT KNOW IT HAD STALLED, I WAS INCREASING SPEED FROM ABOUT 50MPH TO 60MPH AND PUSHED THE GAS PEDAL AND NOTHING HAPPENED. I WAS IN THE MIDDLE OF 6 LANES AND IMMEDIATELY PUT MY HAZARDS ON AND ROLLED THROUGH TRAFFIC ONTO THE SIDE OF THE INTERSTATE. I WAITED 5 MINS AND IT STARTED RIGHT UP AND I WENT STRAIGHT TO THE CHRYSLER DEALER IN KENDALL, FL. THEY GAVE ME A RENTAL VEHICLE - THANK GOD. ABOUT 3 WEEKS LATER THEY CHANGED OUT THE PCM AND GAVE IT BACK TO ME - FIXED (SUPPOSEDLY). 2 WEEKS LATER IT STALLED IN TRAFFIC ON A 4 LANE HWY; WAITED 5 MINS AND IT STARTED FINE, WAS LATER AT THE STORE GOT IN THE VEHICLE AND IT WOULD NOT START JUST KEPT TRYING TO CRANK ITSELF, WAITED 5 MINS LATER AND IT STARTED. THAT WEEKEND TOOK IT TO CHRYSLER IN TAMPA (JERRY ULM) THEY SAID IT IS NOT IN MY WARRANTY AND I PAID $400.00 FOR WHAT I WAS TOLD WAS A CHRYSLER "WORK AROUND". 2 DAYS LATER IT WOULD NOT START AND IT TRIED TO CRANK ITSELF. I TURNED THE KEY OFF AND WAITED 5 MINS AND IT STARTED RIGHT UP AND I WENT DIRECTLY TO KENDAL CHRYSLER, WHERE IT IS SITTING TODAY AS I WRITE THIS.
UPON STARTING THIS VEHICLE IN MY DRIVEWAY IN PREPARATION TO GO TO WORK, THE WIPERS CAME ON AND WILL NOT TURN OFF, OR SLOW DOWN.THIS IS A RIGHT HAND DRIVE JEEP- I AM A MAIL CARRIER AND I HAVE TO HAVE THIS TO WORK SIX DAYS A WEEK. A WEEK LATER THE FRONT POWER WINDOWS WOULD NOT WORK FOR A PERIOD OF TIME. THE REAR WINDOWS WOULD WORK. LATER IN THE DAY THEY SUDDENLY STARTED WORKING AGAIN.I NOW HAVE TO RAISE THE HOOD AND PULL THE FUSE TO STOP THE WIPERS. THE JEEP DEALERSHIP TELLS ME I HAVE A FAULTY TIPM AND WILL HAVE TO BUY A NEW ONE - $1019. IT HAS BEEN TWO WEEKS AND THEY STILL DO NOT HAVE THIS PART TO REPAIR THE PROBLEM. I WOULD GUESS THE DELAY IS DUE TO THE HIGH DEMAND FOR REPLACEMENT TIPMS BECAUSE THEY CONTINUE TO USE THE DEFECTIVE ONES IN MANUFACTURE. THIS JEEP IS ONLY THREE YEARS OLD, AND I SEE THAT EARLIER YEARS HAVE HAD RECALLS FOR FAULTY TIPMS AND EVEN A LAWSUIT INVOLVING OLDER MODELS THAN MINE.. THIS IS OBVIOUSLY A PROBLEM JEEP KNOWS ABOUT AND HAS EXPERIENCED FOR MANY YEARS WITHOUT CORRECTING IT.THEY OBVIOUSLY HAVE CONTINUED TO KNOWINGLY INSTALL FAULTY TIPMS IN THEIR VEHICLES. THEY SHOULD BE HELD ACCOUNTABLE AND NOT MAKE OWNERS PAY FOR SOMETHING THAT THEY KNOW IS FAULTY WHEN THEY MANUFACTURED IT.
TL* THE CONTACT OWNS A 2013 JEEP WRANGLER. WHILE DRIVING 40 MPH, THE VEHICLE JERKED WITHOUT WARNING AND STALLED. THE VEHICLE WAS TOWED TO A DEALER, BUT WAS UNABLE TO BE DIAGNOSED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 50,000. UPDATED 04/07/16*LJ CONSUMER STATED IT IS COMPLETELY BROKE UPDATED 05/29/18*JB
JEEP STALLS ON OCCASION. VERY ANNOYING. USUALLY STARTS RIGHT UP AND NO CHECK ENGINE LIGHT.
AIRBAG WARNING LIGHT REMAINS ON AND WILL SOMETIMES GO OFF ON A LEFT HAND TURN. I UNDERSTAND THIS IS A SAFETY ISSUE. ON THE 20013 JEEP WRANGLER (LHD) DASHBOARD, THE AIRBAG WARNING LIGHT FLASHES ON EVERY OTHER MINUTE WITH A CHIME, AN INDICATION THAT THERE IS SOMETHING MALFUNCTIONING OR INTERFERING WITH THE VEHICLE'S AIRBAGS.THIS HAS BEEN A RECURRING ISSUE AND CONCERN FOR MANY 2013 JEEP WRANGLER (LHD) OWNERS, INCLUDING MYSELF, AND HAS BEEN SHOWN TIME AND TIME AGAIN TO BE CAUSED BY A FAULTY CLOCKSPRING WITHIN THE VEHICLE'S STEERING WHEEL. THIS FAULTY CLOCKSPRING IS THE CULPRIT FOR POTENTIAL AIRBAG FAILURE IN THE 2013 JEEP WRANGLER (LHD) DURING AN ACCIDENT OR PREMATURE DEPLOYMENT WHEN SIMPLY DRIVING AROUND. DAIMLER CHRYSLER HAS REFUSED TO ADDRESS THE SAFETY CONCERN OF THEIR FAULTY CLOCKSPRING THAT CAN CAUSE FAILURE OF THE VEHICLE'S AIRBAGS FROM PROPERLY DEPLOYING. I BELONG TO A JEEP CLUB AND SEVERAL MEMBERS HAVE THE SAME ISSUE. THE WARNING LIGHT STAYS ON NOW, ALL THE TIME.
TL* THE CONTACT OWNS A 2013 JEEP WRANGLER. WHILE DRIVING APPROXIMATELY 40 MPH, THE VEHICLE STALLED WITHOUT WARNING. THE VEHICLE RESTARTED AFTER NUMEROUS ATTEMPTS. THERE WERE NO WARNING INDICATORS ILLUMINATED. THE VEHICLE WAS TAKEN TO THE DEALER WHERE IT WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE VIN WAS UNKNOWN. THE APPROXIMATE FAILURE MILEAGE WAS 30,000.
MY JEEP ENGINE STALLED COMPLETELY. I WAS TAKING OFF FROM A STOP LIGHT ON A 4 LANE HIGHWAY AND IT STALLED WITH NO WARNING. I WAS ABLE TO ROLL TO A SIDE ROAD. I WAITED 5 MINS AND I WAS ABLET TO START IT BACK UP, REPLACED WHAT I THOUGHT WAS THE BATTERY. 3 DAYS LATER WAS ON A BUSY INTERSTATE IN DOWNTOWN MIAMI AND IT COMPLETELY STALLED AGAIN. IN THE MIDDLE OF A BUSY 6 LANE HIGHWAY, I WAS VERY LUCKY TO GET THROUGH THE TRAFFIC AND ROLL INTO THE MEDIAN. I WAITED 5 MINUTES AND WAS ABLE TO START IT AGAIN. DROVE DIRECTLY TO DEALERSHIP THAT SAID IT WILL TAKE WEEKS TO FIX. ALSO HAVE ISSUE WITH LURCHING TRANSMISSION AT BETWEEN 1500 TO 1600 RPM. IT CLUNKS INTO THE NEXT GEAR. ALSO, GETTING ELECTRICAL ISSUES WITH CIGARRETE LIGHTER. WHEN USING A CHARGER IN CIGARRETE LIGHTER THE RADIO DOES NOT WORK, IT BECOMES JUST STATIC.
TL* THE CONTACT OWNS A 2013 JEEP WRANGLER. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 13V234000 (POWER TRAIN, STEERING) AND 14V631000 (ELECTRICAL SYSTEM, VISIBILITY) HOWEVER, THE PARTS TO DO THE REPAIRS WERE UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIRS. THE MANUFACTURER WAS NOTIFIED OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. PARTS DISTRIBUTION DISCONNECT.
ABOUT A YEAR AGO THE JEEP WOULD LOSE POWER DRIVING ON THE ROAD, THE IGNITION LIGHT WOULD COME ON AND THEN IN 4 OR 5 SECOND IT WOULD REGAIN POWER, THIS HAPPENED ABOUT 3 TIMES AND I TOOK IT BACK TO THE DEALER I PURCHASED IT FROM IN CRAWFORDSVILLE,INDIANA . THEY SAID THAT THEY FIXED IT AND FOR ABOUT A YEAR I HAD NO PROBLEM'S. IT HAS DONE THE SAME THING TWICE IN THE LAST TWO WEEKS AND I HAVE NOW TAKEN IT BACK TO THE DEALER AGAIN. THE LAST TIME THIS HAPPENED I WAS ON A RAMP GOING FROM ONE INTERSTATE TO ANOTHER WITH A SEMI RIDING MY REAR BUMPER AND IF THE POWER HAD NOT COME BACK ON QUICKLY I WOULD PROPABLY NOT BE HERE TODAY TO REPORT THIS.
GAS FLOWING OUT OF TANK OPENING, NOT SHUTTING OFF WHEN FILLING TANK UP. HAS HAPPENED SEVERAL TIMES SINCE HAVING TO FILL VEHICLE UP 3 TIMES A WEEK. HAVE TRIED SEVERAL GAS STATIONS, AND THE SAME THING HAS HAPPENED AT ALL STATIONS. IT SEEMS THE CUTOFF VALVE, O RING OR SOMETHING INSIDE THE GAS OPENING IS NOT WORKING
WHILE CLIMBING A ROCKY GRADE IN 4 WHEEL DRIVE LOW, THE TRANSMISSION SLIPS, PAUSES AND SLOWS DOWN, THEN SUDDENLY CATCHES AND LURCHES FORWARD. THIS HAS BECOME DANGERIOUS AS WE TRAVEL ON NARROW ROADS WITH DROP OFFS. THIS HAS HAPPENED MULTIPLE TIMES OVER THE PAST FEW MONTHS.
VEHICLE CLIPPED/RUBBED ON A ROCK ON THE SIDE OF A PUBLIC ROAD WHILE TRAVELING APPROXIMATELY 30-35MPH IN A NEAR STRAIGHT LINE. NO DAMAGE AT ALL TO WHEELS, TIRES , BALL JOINTS, CONTROL ARMS, OR OTHER BRACKETRY. AXLE HOUSING CRACKED OPEN AND CAUSED THE VEHICLE TO LOSE CONTROL AS THE STEERING SYSTEM NO LONGER CAN WORK FROM THIS BREAK. UPON RESEARCH OF THE JEEP WRANGLER JK MODEL AXLE HOUSING FAILURES, THERE APPEARS TO BE MANY DOCUMENTED CASES OF THE FAILURE. MAJOR AUTOMOTIVE PUBLICATIONS HAVE WRITTEN ABOUT THE KNOWN WEAKNESS AND FAILURES OF THIS AXLE HOUSING AND MANY AFTERMARKET COMPANIES SELL PRODUCTS TO REINFORCE THE AXLE HOUSING. THE DAMAGE TO MY THIS VEHICLE APPEARS TO BE IN THE EXACT SAME PLACE AS OTHERS FOUND ONLINE.
A WEEK AGO I NOTICED WHEN I STARTED THE JEEP IN THE MORNING THE AIR BAG AND THE TRACTION CONTROL LIGHTS ON THE DASH CAME ON. THE CRUISE CONTROL QUIT WORKING ALONG WITH THE RADIO CONTROLS ON THE STEERING WHEEL. THE JEEP IS PARKED ON THE STREET. I DISCONNECTED THE BATTERY FOR ABOUT 30 MIN. I RECONNECTED THE BATTERY AND STARTED IT UP. THE AIR BAGS AND TRACTION CONTROL LIGHTS WERE STILL ON IN THE DASH. THE STEERING CONTROLS DO NOT WORK. THE JEEP WAS PARKED IN FRONT OF MY HOUSE ON THE STREET.
A CONTINUOUS ISSUE WITH A DELAY OR COMPLETE NON OPERATION OF THE HORN WHEN HORN BUTTON IS "TAPPED". THE PROBLEM IS EASILY REPRODUCED, BUT TWO DEALERSHIPS STATE THE HORN IS WORKING AS DESIGNED. THE HORN ALWAYS OPERATES WHEN THE HORN BUTTON IS DEPRESSED FOR MORE THAN 1/2 SECOND. LESS THAN 1/2 SECOND AND INTERMITTENT OPERATION RESULTS. OCCURS IN ALL OPERATING CONDITIONS, INCLUDING ENGINE OFF. DIFFICULT TO WARN PEDESTRIANS IN A TIMELY MANNER AT TIMES WHEN INOPERABLE.
MY VEHICLE, 2013 JEEP WRANGLER UNLIMITED VENT ON FIRE, WHILE I WAS DRIVING ON THE HIGHWAY, IN RUSSIAN FEDERATION. I OBSERVED THE FIRE, COMING FROM RIGHT SIDE OF ENGINE COMPARTMENT. I STOPPED, PULLED OUT FIRE EXTINGUISHER, BUT ALL MY ATTEMPTS TO PUT DOWN FIRE FAILED. ENTIRE VEHICLE BURNT DOWN COMPLETELY IN 7-10 MINUTES. INDEPENDENT EXPERTISE, DETERMINE THAT CAUSE OF FIRE WAS LEAKAGE OF TRANSMISSION FLUID ON CATALYTIC CONVERTER, ON THE RIGHT SIDE OF ENGINE COMPARTMENT. ALSO, I'D LIKE TO MENTION, THAT VEHICLE WERE PURCHASE FROM OFFICIAL JEEP DEALER IN SANKT PETERSBURG, RUSSIAN FEDERATION. COMPLAINT WERE MADE TO ZAO CHRYSLER RUS I CAN SUBMIT POLICE AND EMT REPORTS, FROM THE PLACE OF ACCIDENT. I ASKED MY FRIEND, WHO LIVES IN THE UNITED STATES, SUBMIT THIS APPLICATION, SO PEOPLE WILL KNOW POTENTIAL HAZARDS, WHICH COULD HAPPENED ON THE ROAD, AND PREVENT THEM, SO I WILL BE USING HIS ADDRESS FOR FUTURE MAIL AND CORRESPONDENCE THANK YOU BEST REGARDS [XXX] INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6). *TR
I WAS DRIVING DOWN THE HIGHWAY AT 70MPH. IT FELT LIKE THE CRUISE CONTROL KICKED IN AND THE JEEP BEGAN TO ACCELERATE. I TAPPED THE BREAK HOWEVER THE SPEED WAS INCREASING. I PRESSED DOWN HARDER ON THE GAS AND THE CAR SLOWED SOME BUT AS SOON AS I LET OFF THE BRAKE THE CAR WOULD SPEED UP. I PRESSED DOWN ON THE BREAK AND WAS ABLE TO GET OVER TO THE SIDE OF THE HIGHWAY. A RED WARNING LIGHT CAME ON. I HAD TO PRESS THE BREAK TO THE FLOOR AND PULL THE PARKING BREAK. THE REAR TIRES WERE STILL SPINNING SO I SHUT THE JEEP OFF AND CALLED A TOW TRUCK. THE JEEP WAS TOWED TO THE NEAREST DEALERSHIP. THE JEEP IS STILL AT THE DEALERSHIP AND THEY ARE UNABLE TO FIND ANYTHING WRONG WITH IT. I'M SUPPOSE TO PICK IT UP HOWEVER I'M AFRAID TO BEGIN DRIVING THE JEEP AGAIN.
TL* THE CONTACT OWNS A 2013 JEEP WRANGLER. THE CONTACT RECEIVED A NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 14V631000 (ELECTRICAL SYSTEM, VISIBILITY); HOWEVER, THE PART TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE.
AIR BAG LIGHT CAME ON SATURDAY, SEPTEMBER 19,2015 AND SUNDAY SEPTEMBER 20, 2015. I DID NOT KNOW WHAT THE LIGHT MEANT. MY HUSBAND, [XXX] LOOKED IN THE MANUEL AND SAW IT WAS THE AIRBAG LIGHT. WE NEED TO KNOW IF THIS IS UNDER WARRANTY OR SINCE JEEP HAS HAD A LOT OF RECALLS ON THEIR AIRBAGS CAN WE GET THIS REPLACE FOR FREE. PLEASE R.S.V.P. AS SOON AS POSSIBLE. I USE THIS CAR TO GO TO WORK AND SHOPPING. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6).' *JB*JB
AS I BEGIN TO PULL INTO HEAVY TRAFFIC, I HEAR AND SEE THE CHECK ENGINE LIGHT WARNING ALONG WITH THE SKID CONTROL LIGHT ILLUMINATING. THE CAR THEN STALLS LEAVING ME SITTING IN 70 MPH TRAFFIC. THE VEHICLE STARTS BACK UP BUT HAS A NOTICEABLE LOSS OF POWER. THIS LOSS OF POWER CONTINUED UNTIL I GOT HOME. WHEN I FINALLY GET HOME I USE A CODE READER WHICH INDICATED IT WAS A CAMSHAFT POSITION SENSOR. CODE P0344. THIS COULD HAVE BEEN A MUCH WORSE INCIDENT AS THERE WERE NO MECHANICAL ISSUES LEADING UP TO THIS.
CAR STARTS TO SHAKE VIOLENTLY AROUND 60 MPH, ESPECIALLY IF FRONT TIRES GO OVER BUMP OR DRAIN IN THE ROAD. UNABLE TO DRIVE UNLESS SLOW DOWN SIGNIFICANTLY - VERY DANGEROUS ON A HIGHWAY. STARTED AROUND JULY OF 2014 AND HAS BEEN HAPPENING SPORADICALLY EVER SINCE. LAST INCIDENT WAS 9/12/15
BRAKE BOOSTER MADE EXCESSIVE NOISE. DEALER REPLACED IN SEPTEMBER 2013. PARTS WERE ON BACK ORDER. DEALER STATED THAT THEY HAD OVER 3 OTHERS FOR SAME ISSUE ON ORDER AT DEALERSHIP. JUST HAD SAME BRAKE BOOSTER REPLACED AGAIN FOR SAME COMPLAINT SEPTEMBER 2015.
TL* THE CONTACT OWNS A 2013 JEEP WRANGLER. THE CONTACT RECEIVED A NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 14V631000 (ELECTRICAL SYSTEM, VISIBILITY); HOWEVER, THE RECALL PART WAS NOT AVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS NOTIFIED OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. THE VIN WAS NOT AVAILABLE.
TL* THE CONTACT OWNS A 2013 JEEP WRANGLER. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 14V631000 (ELECTRICAL SYSTEM, VISIBILITY); HOWEVER, THE PART NEEDED TO PERFORM THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS NOT NOTIFIED OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE.
I RECEIVED A VEHICLE RECALL NOTIFICATION ABOUT 8 MONTHS AGO AND DESPITE MY CONSTANT COMMUNICATION WITH MY DEALER, ALL I HAVE RECEIVED FROM THEM ARE VAGUE EXCUSES AND THE DEFICIENCIES HAVE NOT BEEN CORRECTED YET. AS A FORMER MILITARY OFFICER, THESE TYPE OF POOR ATTENTION TO RECALLS IS UNACCEPTABLE. PLEASE ASIST AT YOUR EARLIEST CONVENIENCE.
PURCHASED VEHICLE USED IN MAY 2015. I'M THE SECOND OWNER. ON APPROXIMATELY AUG. 29, WHILE DRIVING AND MAKING A LEFT TURN FROM A STOP, I HEARD A BANGING NOISE. THE SAME BANGING NOISE HAPPENED ABOUT 1 WEEK LATER (SEP. 3), BUT THIS TIME WHEN TURNING RIGHT FROM A STOP. I DROVE THE VEHICLE HOME AND INSPECTED UNDER THE VEHICLE TO CHECK IT OUT. I DISCOVERED THAT THE UPPER CONTROL ARMS ON BOTH THE DRIVER REAR AND PASSENGER REAR SIDES WERE COMPLETELY BROKEN. VEHICLE IS STILL UNDER 3 YEAR 36/000 FACTORY WARRANTY AND I ALSO PURCHASED AN EXTENDED WARRANTY. THE DEALER PROVIDED A "RECALL REPORT" WHICH CAME BACK CLEAN. MY VEHICLE HAS BEEN PARKED SINCE SEP 3. I AM HAVING IT TOWED TO A CHRYSLER DEALERSHIP IN A COUPLE OF DAYS AFTER PARTS COME IN FOR REPAIR. THIS VEHICLE COULD HAVE COME TOTALLY APART HAD I BEEN DRIVING AT A HIGH RATE OF SPEED. IN ADDITION, THE REAR CV JOINT NEEDED TO BE REPLACED. UPDATED 10/07/15. *JB
TL* THE CONTACT OWNS A 2013 JEEP WRANGLER. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 14V631000 (ELECTRICAL SYSTEM, VISIBILITY); HOWEVER, THE PART TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE.
TL* THE CONTACT OWNS A 2013 JEEP WRANGLER. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 14V631000 (ELECTRICAL SYSTEM, VISIBILITY); HOWEVER, THE PART TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE CONTACT HAD NOT EXPERIENCED A FAILURE.
THE CAR AND STEERING WHEEL STARTS TO SHAKE VIOLENTLY AT ANY SPEED WHEN ROAD BUMPS OR IRREGULARITIES ARE ENCOUNTERED. THIS ISSUE HAS RESULTED IN LOSS OF CONTROL AND MAY CAUSE INJURY OR DEATH. THIS HAS BEEN NAMED THE "DEATH WOBBLE" BY OTHER JEEP OWNERS. IT HAS HAPPENED TWICE AFTER DEALER HAS REPLACED THE STEERING DAMPER. I FEEL THE CAR WILL RETURN TO THIS STATE AFTER THE SECOND FIX AND I AM NOT SATISFIED WITH THE FIX.
DRIVER SEAT ADJUSTMENT FEATURE IS FAILING. PRIMARY DRIVER REQUIRES SEAT TO BE SET AT HIGHEST POSSIBLE HEIGHT (VERTICAL) ELEVATION POSITION. DRIVER HAS HAD TO REPEATEDLY USE MANUAL ADJUSTMENT FEATURE TO RAISE SEAT TO REQUIRED HEIGHT MAJORITY OF THE TIME THAT THE VEHICLE IS DRIVEN. THE FREQUENCY THAT THE ADJUSTMENT MUST BE MADE BEFORE DRIVING IS INCREASING. ALTHOUGH THE SEAT HAS NOT YET DROPPED WHILE THE VEHICLE HAS BEEN IN MOTION, THE CONCERN IS THAT IT WILL START TO OCCUR IN THE FUTURE. WHEN THE SEAT DROPS, THE PRIMARY DRIVER HAS ISSUES WITH THE VISIBILITY AND REACHING THE BOTH THE BRAKE PEDAL AND THE ACCELERATOR PEDAL. (NOTE: WHEN THE DRIVER SEAT IS ADJUSTED TO A HIGHER POSITION, IT ALSO MOVES FORWARD...CLOSER TO THE STEERING COLUMN AND BRAKE/GAS PEDALS). IN ADDITION, WHEN THE SEAT DROPS TO ITS DEFAULT POSITION, THE PRIMARY DRIVER'S FACE IS ALSO PUT AT RISK IF THE AIRBAG IS DEPLOYED. THIS COULD RESULT IN A POTENTIALLY SERIOUS INJURY TO THE PRIMARY DRIVER IF THE AIRBAG DEPLOYED WITH THE SEAT IN THE DEFAULT POSITION. THE POTENTIAL FAILURE OF THE SEAT ADJUSTMENT FEATURE IN THIS VEHICLE APPEARS TO CONSTITUTE A MAJOR SAFETY HAZARD THAT MAY RESULT IN A SIGNIFICANT INJURY OR DEATH (IF FAILURE WERE TO OCCUR WHILE THE VEHICLE WAS BEING OPERATED BY THE PRIMARY DRIVER).
THUS FAR IN TWO YEARS OF SERVICE MY VEHICLE HAS HAD FOUR WINDSHIELDS REPLACED DUE TO CRACKS. CRACKS WERE FROM STONES THROWN FROM OTHER VEHICLES WHILE JEEP WAS BEING DRIVEN ON HIGHWAY. I HAVE DONE SOME RESEARCH AND THERE ARE MANY, MANY OTHER JEEP OWNERS HAVING THE SAME PROBLEMS. AN INSTALLER FROM SAFELIGHT AUTO GLASS TOLD ME THE WINDSHIELDS ARE BEING MADE MUCH LIGHTER TO HELP REDUCE THE WEIGHT OF THE VEHICLE. THERE ARE SO MANY WINDSHIELDS BREAKING THE LAST I HEARD THERE WERE 4000 OEM ON BACK ORDER. THE ONLY CHOICE IS TO GET A NON OEM INSTALLED TO GET THE VEHICLE BACK ON THE ROAD. NEVER IN OVER 50 YEARS OF DRIVING HAVE I HAD FOUR WINDSHIELDS BROKEN FROM STONES. PROBLEM IS COSTING INSURANCE COMPANIES AND INDIVIDUAL'S A LOT OF MONEY.
MY ABS BRAKES COME ON AT LOW SPEEDS USUALLY WHEN I'M JUST STARTING OUT DRIVING. THE ONLY WAY FOR ME TO CONTINUE DRIVING IS TO DISABLE THE SKID CONTROL. THE ABS LIGHTS WILL STAY ON AND THE ANTE SKID CONTROL LIGHT WILL STAY ON FOR A BRIEF AMOUNT OF TIME SOMETIMES IT WILL GO OFF AND SOMETIMES IT WILL JUST STAY ON. THE ONLY TIME THAT IT SEEMS TO NOT HAPPEN IS WHEN THE CAR IS ON A FLAT SURFACE AND I JUST STARTED OUT AND ALL TIRES ARE STRAIGHT. I TESTED A THEORY THAT I COULD PUT IT IN 4 WHEEL DRIVE AND START DRIVING AND THE ANTI-LOCK BRAKES WOULDN'T COME ON AND THAT WORK FOR THE LONGEST TIME. THE MINUTE I DESCRIBED IT TO A FRIEND OF MINE AND TESTED IT OUT IT FAILED ANTI-LOCK BRAKES CAME ON WHEN I WAS IN 4 WHEEL DRIVE AT LOW SPEED.
MAY 20, 2015 CHRYSLER CUSTOMER ASSISTANCE P.O. BOX 21-8007 AUBURN HILLS, MI 48321-8007 ATTN: CUSTOMER COMPLAINTS RE: RECALL NOTICE #P61/NHTSA 14V-631 JEEP WRANGLER UNLIMITED VIN [XXX] CUSTOMER SERVICE GENTLEMEN: EVIDENTLY A SERVICE APPOINTMENT MEANS VERY LITTLE TO YOU. BACK IN DECEMBER LAST YEAR, YOU SENT ME TWO RECALL NOTICES CONCERNING THE HEATED MIRRORS ON JEEP WRANGLERS. AT THE TIME, I REMOVED THE FUSE FROM POSITION M35 TO DISABLE THIS FEATURE PER THE NOTICES, AND WAITED FOR THE LETTER ANNOUNCING THAT PARTS WERE AVAILABLE TO CORRECT THE CONDITION. THAT LETTER CAME SOMETIME IN MARCH AND I CALLED THE NUMBER TO SCHEDULE AN APPOINTMENT SOMETIME IN MID-APRIL AND WAS SCHEDULED FOR REPAIRS ON 5/20/15 AT 7:00AM. I SPECIFICALLY TOLD THE GIRL MAKING THE APPOINTMENT THAT I DID NOT HAVE A RIDE AND WOULD HAVE TO WAIT ON MY VEHICLE. SHE TOLD ME THAT WOULD NOT BE A PROBLEM IF I GOT THERE ON TIME AND THEY COULD MOVE IT THROUGH PRETTY QUICKLY. YESTERDAY (5/19/15) A RECORDED MESSAGE WAS LEFT ON MY VOICE MAIL REMINDING OF THE APPOINTMENT TODAY. SO FAR SO GOOD. THIS MORNING IS WHERE THE INCONVENIENCE OCCURRED. AFTER ARRIVING AT THE DEALER AT 7:00AM, I WAS INFORMED THAT THEY WERE RUNNING BEHIND AND STILL HAD 11 VEHICLES LEFT OVER FROM YESTERDAY. THEY SAID THEY COULD PROBABLY GET TO MINE LATE THIS AFTERNOON, OR POSSIBLY TOMORROW MORNING. SINCE THIS JEEP IS MY ONLY VEHICLE, THAT IS VIRTUALLY AN IMPOSSIBILITY FOR ME. I HAD ALREADY REARRANGED MY SCHEDULE TO BE THERE THIS MORNING. NOW I STILL HAVE THE SAME PROBLEM WITH NO RESOLUTION. NEEDLESS TO SAY, I VIEW THIS AS VERY POOR CUSTOMER SERVICE AT LEAST AT THE DEALER LEVEL AND I'M NOT HAPPY ABOUT IT. [XXX] CC: BENCHMARK CHRYSLER JEEP DODGE NHTSA
TL* THE CONTACT OWNS A 2013 JEEP WRANGLER. WHILE DRIVING AT 40 MPH, THE CHECK ENGINE AND TRACTION CONTROL WARNING INDICATORS WERE ILLUMINATED. THE VEHICLE WAS TAKEN TO A DEALER OR MECHANIC WHO DIAGNOSED THAT THE ELECTRONIC WIRING HARNESS NEEDED TO BE REPLACED. THE VEHICLE WAS REPAIRED, BUT THE FAILURE RECURRED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 5,000.
DRIVING DOWN THE ROAD ANOTHER DRIVER PULLED UP YELLING THAT MY CAR WAS ON FIRE. I PULLED OVER, SAW THE SMOKE AND THEN THE FLAMES FROM UNDER THE HOOD. FIRE AND RESCUE DETERMINED IT WAS AN ELECTRICAL FIRE. I HAD JUST HAD THE SAFETY RECALL TAKEN CARE OF FOR THE MIRRORS LAST MONTH AND MY STATE INSPECTION DONE 4 DAYS PRIOR. IT IS AT THE SHOP CURRENTLY UNDER "INVESTIGATION" BY THE DEALERSHIP TO DETERMINE THE CAUSE. *TR
TL* THE CONTACT OWNS A 2013 JEEP WRANGLER. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 14V631000 (ELECTRICAL SYSTEM, VISIBILITY); HOWEVER, THE PART NEEDED TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE.
TL* THE CONTACT OWNS A 2013 JEEP WRANGLER. THE CONTACT STATED THAT THE AIR BAG WARNING LAMP ILLUMINATED EACH TIME THE STEERING WHEEL WAS TURNED TO THE LEFT OR RIGHT. THE CONTACT STATED THAT THE DEALER PROVIDED SEVERAL REPAIRS AND THE FAILURES RECURRED. ALSO, THE RIGHT FRONT ABS SENSOR WAS REPLACED. THE DEALER REPLACED THE STEERING PUMP TWICE, THE DYNAMIC SENSOR DUE TO THE TRACTION CONTROL SENSOR ILLUMINATING. IN ADDITION, THE CONTACT INDICATED THAT WHILE TRAVELING OVER 55 MPH, AN ABNORMAL NOISE EMITTED FROM THE STEERING WHEEL. THE VEHICLE WAS TAKEN TO THE DEALER, WHO REPLACED THE SEALS AND AFTER THE REPAIR WATER LEAKED ON THE FRONT PASSENGERS SIDE. THE LEFT SIDE VALVES HAD TO BE REPLACED DUE TO A TICKING NOISE AND TWO MONTHS LATER THE RIGHT SIDE VALVE WERE REPLACED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 48,000.
A FEW DAYS BEFORE THE LIGHT FOR AIRBAGS CAME ON THE CRUISE WOULD ONLY WORK PERIODICALLY THEN STOPPED. THEN WHILE GOING MAIL BOX TO MAILBOX. TURNING STEERING TO LEFT TO PULL AWAY FROM BOX THE AIRBAG LIGHT WOULD COME ON AND A WARNING SOUND. I CALLED DEALER THEY SAID IT SOUNDED LIKE A CLOCKSPRING ISSUE. BUT WHILE THEY LIGHT IS ON THEY SAID THE AIRBAGS WON'T DEPLOY. *TR
I HAVE BEEN TRYING TO MAKE CONTACT WITH EDD KIRBY ADVENTURE CARS IN DALTON, GEORGIA ABOUT FIXING A RECALL ON MY JEEP WRANGLER. I HAVE CALLED THEM MULTIPLE TIMES TRYING TO SET UP AN APPOINTMENT AND ALL THAT I HAVE BEEN ABLE TO DO IS LEAVE VOICE MAILS WITH MY NAME AND PHONE NUMBER AND HAVE NOT GOT A CALL BACK. WHEN I TRIED TALKING TO THE DEALER MANAGER I WAS PUT ON HOLD FOR TEN MINUTES BEFORE I WAS TRANSFERRED BACK TO THERE SECRETARY, AT TIME TIME I SIMPLY DISCONNECTED THE LINE BECAUSE APPARENTLY THEY DONT HAVE TIME TO HELP A CUSTOMER WITH A SAFETY RECALL. I BELIEVE THIS IS A TERRIBLE WAY TO DO BUSINESS AND WILL BE LOOKING FOR A NEW JEEP DEALER TO HANDLER MY MAINTENANCE. *TR
TL* THE CONTACT OWNS A 2013 JEEP WRANGLER. THE CONTACT STATED THAT WHILE DRIVING AT 20 MPH, THE VEHICLE STALLED. THE VEHICLE SHIFTED INTO PARK AND RESTARTED. WHEN THE ACCELERATOR PEDAL WAS APPLIED, IT TRAVELED TO THE FLOORBOARD BUT THE VEHICLE WOULD NOT MOVE. THE FAILURE OCCURRED TWICE. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS 37,580.
MY JEEP HAS A PROBLEM WITH THE FRONT TIRE ALIGNMENT . THE RIGHT AND LEFT TIRE WEAR TO FAST ATD THE OUTER SIDE CAUSING POSSIBLE PROBLEM DURING HANDLING ON WET ROADS. I HAVE TAKE THE JEEP TO A SHOP TO BE ALIGN, BUT THE MECHANIC TOLL ME THAT THE PROBLEM WITH MY JEEP IS THE CAMBER POSITION AND THESE POSITION IS SET BY THE FACTORY. THE FACTORY DESENT WANT TO MAKE THE REPLACEMENT OF THE FRONT DIFFERENTIAL AND THE RELATED COMPONENT. WHAT I CAN DO TO RESOLVE THESE ISSUE? *TR
MY TRUCK HAS BEEN BROUGHT IN FOR SERVICE TWICE FOR REPEATEDLY STALLING WHILE IN MOTION. IT HAS BEEN AT THE DEALERSHIP SERVICE DEPARTMENT FOR A COMBINED 56 DAYS. I FIRST BROUGHT THE VEHICLE IN FOR SERVICE ON 1/13/2015, AFTER THE VEHICLE STALLED ON 1/9/2015 WHILE DRIVING 70 MPH, AND 1/13/2015 WHEN ACCELERATING TO 50 MPH. MY VEHICLE WAS CLEARED TO PICK UP ON 1/24/2015 FOLLOWING SERVICE THAT INCLUDED COMPUTER UPDATES, PHYSICAL INSPECTION, AND ROAD TESTING. MY VEHICLE STALLED AGAIN ON 2/5/2015 WHILE DRIVING ON A HIGHWAY ENTRANCE RAMP. IN ALL THREE CASES, THE VEHICLE STARTED WITHOUT ASSISTANCE IN ABOUT TEN MINUTES. I IMMEDIATELY RETURNED MY VEHICLE TO THE DEALERSHIP FOR SERVICE. I WAS INFORMED THAT THE SERVICE DEPARTMENT WOULD CONTACT THE MANUFACTURER TO SEND A TECHNICIAN TO INSPECT MY VEHICLE. THEY NEVER DID. ON 3/6/2015, I CONTACTED JEEP CUSTOMER SERVICE REQUESTING ADDITIONAL HELP. MY CASE WAS REFERRED TO A SPECIAL CASE MANAGER WHERE MY CONCERNS WERE RUDELY DISMISSED. I HAVE BEEN CONTACTED MULTIPLE TIMES BY THE DEALERSHIP TO PICK UP MY TRUCK SINCE 3/11/2015, DESPITE THE FAILURE OF THE SERVICE DEPARTMENT TO IDENTIFY WHAT IS CAUSING THE VEHICLE TO STALL. I DO NOT FEEL THE TRUCK IS SAFE TO DRIVE. I HAVE A FAMILY AND WILL NOT PUT THEM AT RISK BECAUSE THE DEALERSHIP AND MANUFACTURER ARE BEING NEGLIGENT. I WILL NOT PICK UP THE VEHICLE UNTIL THE PROBLEM IS IDENTIFIED AND REPAIRED, OR THE VEHICLE IS REPLACED. I HAVE SEEN A SIMILAR CASE INVOLVING A 2013 JEEP WRANGLER THAT STALLS FOR UNIDENTIFIED REASONS POSTED ON THE NHTSA WEB SITE. THIS ALSO SOUNDS SIMILAR TO THE RECENT GM RECALL DUE TO DEFECTIVE IGNITION SYSTEMS THAT RESULTED IN STALLING AND CAUSED NUMEROUS FATALITIES. THANK YOU IN ADVANCE FOR YOUR ASSISTANCE. *TR
FOLLOWING THE RECALL NUMBER N28/NHTSA 13V-234 AND P61/NHTSA 14V-631 I TOOK MY CAR TO POTAMKIN'S PLANET DODGE CHRYSLER JEEP DEALER IN MIAMI FLORIDA 33172 ON MARCH 13, 2015. THEY LEFT THE CAR THERE FOR ONE DAY AND THEY GAVE ME THE RECEIPT STATING "TRANSMISSION OIL COOLER TUBE - REPLACE POWER STEERING TUBE, INSPECT TRANSMISSION OIL COOLER TUBE, INSTALL PROTECTIVE SLEEVE AND BLEED POWER STEERING SYSTEM" AND ALSO "HEATED POWER SIDE VIEW MIRROR WIRE HARNESS - REPAIR INSTALL NEW MIRROR CONNECTORS AND WATER SHIELDS." I INSPECTED THE CAR MYSELF AFTER PICKUP AND I NOTICED NONE OF THE REPAIRS WERE DONE. I WENT BACK TO THE DEALER ON MARCH 21, 2015 AND I SPOKE WITH THE SERVICE DEPARTMENT MANAGER, [XXX]. THE CAR WAS INSPECTED AGAIN AND, IN FACT, NO WORK HAD BEEN DONE. THEY THEN INSTALLED THE SLEEVE IN THE TRANSMISSION OIL COOLER TUBE AND HE TOLD ME IT WAS THE ONLY WORK NEEDED. SO THE PREVIOUS INFORMATION ON MARCH 13, 2015 WAS FRAUDULENT. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6). *TR
TL* THE CONTACT OWNS A 2013 JEEP WRANGLER. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 14V631000 (ELECTRICAL SYSTEM, VISIBILITY); HOWEVER, THE PART TO DO THE REPAIR WAS NOT AVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE.
TL* THE CONTACT OWNS A 2013 JEEP WRANGLER. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 14V631000 (ELECTRICAL SYSTEM, VISIBILITY); HOWEVER, THE PART TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS NOT NOTIFIED. THE CONTACT HAD NOT EXPERIENCED A FAILURE.
TL* THE CONTACT OWNS A 2013 JEEP WRANGLER. THE CONTACT RECEIVED A NOTIFICATION FOR NHTSA CAMPAIGN NUMBER: 14V631000 (ELECTRICAL SYSTEM, VISIBILITY) AND STATED THAT THE PART NEEDED WAS UNAVAILABLE TO REPAIR THE VEHICLE. THE DEALER WAS UNABLE TO INFORM WHEN THE PART WOULD BECOME AVAILABLE. THE MANUFACTURER WAS NOT NOTIFIED OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE.
TL*THE CONTACT OWNS A 2013 JEEP WRANGLER. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 14V631000 (ELECTRICAL SYSTEM, VISIBILITY) HOWEVER, THE PART NEEDED TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS NOT NOTIFIED OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. UPDATED 4/20/15*CN THE CONSUMER STATED THE PARTS ARRIVED. UPDATED 04/23/15*JB
I HAD MY JEEP TIRE ROTATED AND WHEN DRIVING AWAY AT 40 MPH I FELT A WOBBLE. I TOOK THE VEHICLE BACK INTO THE DEALER AND THERE WE PERFECT CUTS ALONG THE TIRES ON THE FRONT. ONE IS SLICED AND THE OTHER LOOKS LIKE SECTIONS WERE SLICED OFF. IT JUST SEEMS VERY WEIRD TO ME. *TR
THIS INCIDENT HAPPENED FEBRUARY 23, 2015 AROUND 9AM . IT WAS SNOWING THAT DAY AND THE TEMPERATURE WAS IN THE 20'S. I WAS IN THE VEHICLE AND HAD THE DEFROSTER/HEATER TURNED UP ALL THE WAY. ABOUT 5 MINUTES LATER OF SITTING, I HEARD A POPPING NOISE. ABOUT A FEW SECONDS LATER OF HEARING THIS POPPING NOISE I SLOWLY SEE A CRACK ON THE BOTTOM OF THE DRIVER SIDE WINDSHIELD JUST OVER 16 INCHES BUT NO MORE THAN 2 FEET LONG. I RECENTLY JUST MOVED FROM SAN DIEGO AND MY JEEP HAS NEVER SEEN SNOW OR HAD EXPERIENCE WITH THE COLD WEATHER BEFORE. I WENT ON WRANGLERFORUM.COM (JEEP ENTHUSIAST WEBSITE) AND THAT IS WHERE I FOUND OUT THAT I WASN'T ALONE. MORE JEEPS HAD THEIR WINDSHIELD CRACK DURING THE WINTER DUE TO THEM TURNING THE DEFROSTER/HEATER ABRUPTLY. I THINK THERE IS A DEFECT ON THE WINDSHIELD OR THE INSULATION AND NEEDS TO BE ADDRESSED. CHRYSLER/JEEP HAD DECLINED THE WARRANTY BECAUSE THEY CLAIM ITS FROM AN EXTERNAL FACTOR. AND I ASSURE YOU, I DON'T HAVE A CHIP ON MY WINDSHIELD. *TR
TL* THE CONTACT OWNS A 2013 JEEP WRANGLER. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 14V631000 (ELECTRICAL SYSTEM, VISIBILITY); HOWEVER, THE PART NEEDED TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE.
WHEN I GO TO THE GAS STATION TO FUEL UP, I ENGAGE THE PUMP LOCK LEVER SO THE PUMP WILL FILL UP AND SHUT OFF AUTOMATICALLY WHEN MY GAS TANK IS FULL. UNFORTUNATELY, THE FUEL PUMP DISENGAGES TOO LATE, AND AN UNBELIEVABLY EXCESSIVE AMOUNT OF FUEL WILL SPURT OUT, CASCADING DOWN THE SIDE OF MY VEHICLE. 2 DIFFERENT DEALERSHIPS HAVE ATTEMPTED TO RESOLVE THE ISSUE, YET THE PROBLEM PERSISTS. I HAVE FILLED UP AT GAS STATIONS ACROSS NO LESS THAN 10 DIFFERENT STATES - FROM THE WEST COAST TO THE NORTHEAST; WITH A VARIETY OF FUEL PUMP STYLES; AMID VARIOUS TEMPERATURES; YET THE ONLY VARIATION IS THE VELOCITY WITH WHICH THE FUEL SPRAYS FROM THE PUMP. *TR
THE NIGHT BEFORE AND MORNING OF WE HAD SNOW (01/26/2015-01/27/2015). I WENT OUT TO MY JEEP, CLEANED IT OFF, STARTED IT UP, TURNED THE DEFROSTER, PUT IT IN DRIVE, AND A 8 INCH CRACK APPEARED ON THE LOWER PART OF THE WINDSHIELD. THE CRACK STARTED RIGHT ABOVE THE WINDSHIELD FRAME THEN RAN PARALLEL ABOVE THE DEFROST VENTS. *TR
TL* THE CONTACT OWNS A 2013 JEEP WRANGLER. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 13V234000 (POWER TRAIN, STEERING). HOWEVER, THE PART NEEDED WAS UNAVAILABLE. THE CONTACT STATED THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE CONTACT HAS NOT EXPERIENCED A FAILURE.
EXTREME TEMPS WARMING THE JEEP UP AND TURNED ON THE DEFROST. THE WINDSHIELD CRACKED IN A CIRCLE TYPE PATTERN THEN MULTIPLE LONG CRACKS ALONG THE ENTIRE BOTTOM OF THE GLASS. VEHICLE WAS ONLY A FEW MONTHS OFF THE LOT AND NO ROCK CHIPS IN THE WINDSHIELD. *TR
GOT COLD OUT AND MY WINDSHIELD CRACKED BY ITSELF. JEEP REFUSES TO WARRANTY THE GLASS EVEN THOUGH I HAVE BUMPER TO BUMPER WARRANTY AND THIS WAS CRACKED OVERNIGHT IN THE DRIVEWAY. *TR
SEVERAL MILES FROM HOME I CROSSED A BRIDGE DOING BETWEEN 45 AND 50 MILES PER HOUR AND THE JEEP STARTED BOUNCING AND SHAKING SO BAD (LIKE IT HAD 4 SQUARE TIRES) AND VEERING TO THE LEFT. I HAD NO CONTROL OF THE VEHICLE AS THE STEERING WHEEL WAS SHAKING SO HARD I HAD TROUBLE HOLDING ONTO IT. I BRAKED REALLY SLOW AND KEPT IT ON THE ROAD TILL IT CAME TO A STOP. I HAD JUST MET A VEHICLE ON A TWO LANE COUNTRY ROAD (WHICH ARE NOT VERY WIDE AND NO SHOULDER) AND WAS LUCKY THERE WAS NO ONE ELSE COMING TOWARDS ME, OTHERWISE IT WOULD HAVE BEEN A SERIOUS/FATAL ACCIDENT. THE DEALERSHIP LOOKED AT ONLY TO TELL ME THERE WAS NOTHING WRONG WITH THE JEEP AND THAT I MUST DID NOT KNOW HOW TO HANDLE THE VEHICLE ON ROUGH ROADS. MY HUSBAND DROVE THE JEEP FOR SEVERAL MONTHS AND NOTHING EVERY HAPPENED TO HIM. OCTOBER 26, 2014....ONCE AGAIN I WAS CRUISING DOWN A HIGHWAY DOING 71 MPH AND THE JEEP STARTED BOUNCING ALL OVER THE ROAD......I DID NOT HIT A BUMP OR ANYTHING. AGAIN FELT LIKE THE JEEP HAD 4 SQUARE TIRES AND I ENDED UP WITH 3 VENTI COFFEES ALL OVER THE INSIDE OF JEEP. SEVERAL MILES LATER CROSSING A BRIDGE AT 35 MPH THE JEEP STARTED SHAKING ALL OVER AGAIN. I LEFT WORD WITH THE SALESMANS AS TO WHAT HAPPENED AND ONCE AGAIN THE JEEP WENT IN ONLY TO BE TOLD THERE IS NOTHING WRONG WITH THE JEEP. TODAY (JAN.9, 2015) MY HUSBAND WAS DRIVING THE JEEP AND CROSSED THE SAME BRIDGE WHEN I HAD THE FIRST ENCOUNTER WITH THE SHAKING OF THE JEEP........NOW HE BELIEVES ME THAT THERE IS SOMETHING WRONG WITH THE JEEP. HE CALLED THE SALESMAN AND TOLD HIM WHAT HAPPENED.......ONLY TO BE TOLD THEY WOULD LOOK INTO IT. WE ARE AFRAID TO DRIVE THE JEEP BECAUSE ONE OF THESE TIMES WE WILL NOT BE SO LUCKY AS TO WALK AWAY FROM AN ACCIDENT......WE ARE AFRAID OF US AND ANOTHER FAMILY GETTING KILLED. WHAT DOES IT TAKE FOR THIS TO BE CHECKED INTO SERIOUSLY........SOMEONE OR A WHOLE FAMILY GETTING KILLED? *TR
I WAS DRIVING MY 2013 JEEP WRANGLER AND THE WIPER WAS ICED UP SO I TURNED THE DEFROSTER ON HIGH AND MY WINDSHIELD CRACKED. THERE WERE NO VEHICLES ON THE ROAD WITH ME AND NOTHING HIT MY WINDSHIELD. THE CRACK IS ABOUT 6 INCHES LONG RUNNING LATERALLY TOWARD THE DRIVER SIDE AND ORIGINATED RIGHT ABOVE THE RIGHT DEFROSTER VENT THE CRACK HAS NO EXTERNAL RIDGE AND APPEARS TO BE RELATED TO A BODY STRESS ISSUE. THE TEMPERATURE WAS 20 DEGREES AND THE ISSUE OCCURRED AT 3:20 PM. *TR
VEHICLE HAS COMPROMISED AIRBAG CIRCUIT RESULTING IN AN AIRBAG LAMP ILLUMINATION, WHICH INDICATES THAT THE AIRBAG MAY NOT DEPLOY IN THE EVENT OF A FRONTAL CRASH. CLOCKSPRING (08015001) FP NUMBER 68193280-AB HAS OPEN CIRCUIT B1B02 AS DIAGNOSED BY SERVICE TECH BELIEVE CLOCKSPRING (08015001) FP NUMBER 68193280-AB THAT WAS PREVIOUSLY RECALLED IS STILL BEING USED AFTER RECALL EXPIRED PREVIOUS RECALLS: L37 NHTSA CAMPAIGN NUMBER: 11V528000 M31 NHTSA CAMPAIGN NUMBER: 13V176000 *JS
TL* THE CONTACT OWNS A 2013 JEEP WRANGLER. THE CONTACT RECEIVED A NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 13V234000 (POWER TRAIN, STEERING) HOWEVER, THE PART TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS NOT MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE.
THE CAR BEGAN TO IDLE ROUGHLY--IT WOULD RATTLE AND SHAKE JUST SITTING AT A RED LIGHT. IF I TRIED TO JUST ROLL THE VEHICLE SLIGHTLY FORWARD, IT WOULD STUTTER. CHECK ENGINE LIGHT CAME ON, BUT THE MANUAL INFORMS TO WAIT A FEW DRIVE CYCLES TO SEE IF IT WILL JUST TURN OFF. PULLED THE DIAGNOSTIC CODE (P0306) AND IT WAS A CYLINDER 6 MISFIRE ISSUE. TOOK CAR IN ON 9 DEC 2014 AND THE ENTIRE LEFT CYLINDER COLUMN WAS REPLACED. ON 24 DEC 2014, THE SAME ISSUES BEGAN TO OCCUR AND THE CHECK ENGINE LIGHT ILLUMINATED WITH THE SAME DIAGNOSTIC CODE. CAR WILL BE TAKEN IN ON 26 DEC 2014 FOR SERVICE. *TR
AT 50 MPH I CROSSED A TRANSITION ON AN OVERPASS AT A 45 DEGREE ANGEL. THE STEERING WHEEL SHOOK SO HARD I COULD NOT KEEP MY HANDS ON IT. I HAVE HEARD OF THIS ISSUE CALLED THE "DEATH WOBBLE" BUT NEVER EXPERIENCED IT. THE WAY TO STOP IT IS TO TAP THE BREAKS BUT I COULD NOT BECAUSE I WAS ON THE INTERSTATE AND THERE WERE CARS BEHIND ME. IT FELT LIKE THE SUSPENSION HAD BROKEN AND I WAS GOING TO PULL OVER THERE WERE 2 LANES TO THE RIGHT WITH CARS COMING AT HIGHWAY SPEED. I MADE AN APPOINTMENT WITH THE DEALER AND TOOK MY JEEP IN THE NEXT NIGHT. THE CONFIRMED THEY KNOW ALL ABOUT THE DEATH WOBBLE BUT REFER TO IT AS THE STEERING DAMPER ISSUE. I CALLED JEEP AND THEY FILED AN EXPEDITED CLAIM PROCESS BUT DID NOT CALL ME BACK WHEN PROMISED. WHEN I CALLED AGAIN, THEY HAD SOMEONE CALL ME THE NEXT WORKING DAY. HE SAID HE HAS NEVER HEARD OF THE ISSUE. I QUESTIONED HIM ABOUT IT AND EXPLAINED THAT IT HAS BEEN GOING ON FOR YEARS. HE DID NOT OFFER TO DO ANY THING. HE HAD CALLED THE DEALERSHIP BUT HAD THE FACTS WRONG. HE IS SUPPOSED TO CALL ME BACK. *TR
TL* THE CONTACT OWNS A 2013 JEEP WRANGLER. THE CONTACT RECEIVED A NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 13V234000 (POWER TRAIN, STEERING). THE CONTACT STATED THAT THE PART NEEDED TO REMEDY THE VEHICLE WAS UNAVAILABLE. THE MANUFACTURER WAS NOT MADE AWARE OF THE ISSUE. THE VIN WAS NOT AVAILABLE. THE CONTACT HAD NOT EXPERIENCED A FAILURE.
PARKING BRAKE ON MANUAL TRANSMISSION WITH 29" WHEELS WILL NOT HOLD JEEP ON INCLINE. HAVE TRIED ADJUSTMENTS AND UNABLE TO GET PARKING BRAKE TO WORK. SEEMS TO BE A BAD DESIGN. *TR
TL* THE CONTACT OWNS A 2013 JEEP WRANGLER. WHILE DRIVING APPROXIMATELY 60 MPH, THE TEMPERATURE CONTROL KNOB WAS ADJUSTED BUT IT FAILED TO RESPOND AND THE VENTS BEGAN TO BLOW EXTREMELY HOT AIR. AS A RESULT, THE WINDSHIELD FRACTURED AND THE CIGARETTE LIGHTER FUSE BLEW OUT. THE VEHICLE WAS TAKEN TO THE DEALER. THE TECHNICIAN DIAGNOSED THAT THE TEMPERATURE GAUGE, THE WINDSHIELD AND THE FUSE NEEDED TO BE REPLACED. THE VEHICLE WAS REPAIRED. IN ADDITION, THE CONTACT STATED THAT THE CHECK ENGINE WARNING LIGHT ILLUMINATED AND BOTH THE FRONT DRIVER AND PASSENGER SIDE WINDOWS BECAME INOPERABLE. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE VEHICLE WAS INCLUDED IN NHTSA CAMPAIGN NUMBER: 14V631000 (ELECTRICAL SYSTEM, VISIBILITY). THE VIN WAS UNAVAILABLE. THE FAILURE MILEAGE WAS 13,000.
TL* THE CONTACT OWNS A 2013 JEEP WRANGLER. WHILE DRIVING AT LOW SPEEDS, THE ENGINE FAILED TO ACCELERATE WHEN SHIFTED FROM FIRST GEAR TO A HIGHER GEAR. THE FAILURE OCCURRED ON NUMEROUS OCCASIONS. THE VEHICLE WAS TAKEN TO A DEALER. THE TECHNICIAN WAS UNABLE TO DUPLICATE THE FAILURE. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 26,000. UPDATED 01/09/15*LJ
VEHICLE WAS IN PARK, WHEN I PUT IT INTO DRIVE, THE ENGINE SHUT OFF. DID THIS 4 TIMES BEFORE I WAS ABLE TO KEEP IT GOING. GOT DOWN THE ROAD, AND WHEN I STOPPED AT THE STOP SIGN, ENGINE QUIT AGAIN. ALSO JEEP WOULD NOT GO INTO DRIVE IT WAS STUCK IN NEUTRAL. AFTER SEVERAL ATTEMPTS, JEEP WENT INTO DRIVE. FROM THERE EVERY TIME THE VEHICLE STOPPED THE ENGINE WOULD STALL. NO CHECK ENGINE LIGHTS CAME ON, NO WARNINGS NO NOTHING. *TR
IN SEVERAL OCCASIONS THE JEEP WOULD COMPLETELY TURN OFF AT RED LIGHTS OR AFTER COMPLETE STOPS. I TOOK THE JEEP TO THE DEALERSHIP 4 DIFFERENT TIMES AND WAS TOLD NOTHING WAS WRONG. ON FRIDAY 11/14/14 I WAS GOING 60 MPH ON THE HIGHWAY WHEN THE JEEP SUDDENLY LOST SPEED AND IMMEDIATELY TURNED OFF/STALLED, I LOST STEERING POWER. IT WAS VERY DIFFICULT TO GET OUT OF THE TRAFFIC. THE JEEP DID NOT TURN BACK ON UNTIL 45 MINUTES LATER AS I WAITED FOR THE TOW TRUCK. I WAS AGAIN TOLD BY THE DEALERSHIP THAT THE COMPUTER DIAGNOSIS IS NOT DETECTING ANY MALFUNCTION, REALLY??? *TR
TL* THE CONTACT OWNS A 2013 JEEP WRANGLER. THE CONTACT RECEIVED A NOTIFICATION FOR NHTSA CAMPAIGN NUMBER: 13V234000 (POWER TRAIN, STEERING). HOWEVER, THE PART NEEDED WAS UNAVAILABLE. THE CONTACT STATED THE MANUFACTURER HAD EXCEEDED A REASONABLE AMOUNT TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS NOTIFIED OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. UPDATED 12/22/14*LJ THE CONSUMER STATED THE RECALL WAS COMPLETED ON 11/13/14. UPDATED 01/07/15. *JB
THE AIR BAG LIGHT SHOULD GO OFF AFTER 5 SEC AFTER STARTING MY 2013 JEEP WRANGLER, THE LIGHT NOW HAS BEEN STAYING ON AND DOESN'T GO OFF, AND IF IT DOES GO OFF, IT HAS BEEN COMING BACK ON ALL THE TIME ON A REGULAR BASES, AND WILL NOT GO OFF.
2013 JEEP WRANGLER WITH 15K MILES, MANUAL TRANSMISSION, VEHICLE PARKED IN GARAGE WITH THE PARKING BRAKE ENGAGED, (HANDLE PULLED UP 4 CLICKS). VEHICLE STARTED AND PLACED IN NEUTRAL, ALLOWED ENGINE TO RUN AND EXITED FOR A BRIEF MOMENT, RETURNED TO FIND IT ROLLING OUT OF THE GARAGE AND DOWN MY FRONT DRIVEWAY, CRASHING INTO A CULVERT IN MY FRONT LAWN. THIS IS A SERIOUS AND VERY DANGEROUS DESIGN FLAW WITH THE PARKING BRAKE BY CHRYSLER. I HAVE BEEN DRIVING FOR 30 + YEARS AND HAVE NEVER HAD A VEHICLE NOT HOLD WITH THE E-BRAKE ENGAGED, (MAYBE WEAK BUT WILL ALWAYS HOLD ON BASICALLY A FLAT SURFACE SUCH AS A GARAGE). THIS IS OBVIOUSLY A KNOWN ISSUE, THERE ARE MANY FORUMS DISCUSSING IT. I HAVE ACQUAINTANCES WITH NEW 2011-2014 JEEP WRANGLERS WITH THE SAME PARKING BRAKE NOT HOLDING ISSUE. I FEEL THAT IT IS IMPORTANT THAT PEOPLE ARE MADE AWARE OF THIS DESIGN FLAW BY CHRYSLER. DEALER CONTACTED, THEY INSPECTED AND STATED ?PARKING-BRAKE WORKING?, THEY WOULD ADJUST BUT NOT COVERED UNDER WARRANTY (OVER 12K MILES). THE PARKING BRAKE HAS BEEN ADJUSTED, BUT I ALWAYS USE A CHOCK BLOCK ON THE WHEEL WHEN PARKED. I DO NOT TRUST THE PARKING BRAKE ASSEMBLY ON THIS JEEP AND FEEL THERE IS A SERIOUS DESIGN FLAW. WITH A STANDARD TRANSMISSION THE PARKING BRAKE HAS TO BE RELIED UPON TO HOLD THE VEHICLE, THIS FLAW INHIBITS SAFELY LEAVING THE VEHICLE WHILE IT IS RUNNING. *TR
THE HILL START ASSIST MALFUNCTIONS CONSTANTLY, THIS CAN STALL THE ENGINE WHEN STARTING OUT IN TRAFFIC AND CAUSE EXCESSIVE WARE ON THE BRAKES AND CLUTCH. THERE ARE 2 SWITCHES THAT TELL THE COMPUTER WHEN THE CLUTCH PEDAL IS PRESSED. ONE WHEN YOU FIRST START TO PRESS IN THE CLUTCH AND ANOTHER THAT TELLS THE COMPUTER WHEN THE CLUTCH IS PRESSED IN ALL THE WAY. THE HILL START ASSIST IS PROGRAMMED TO USE THE SWITCH THAT TELLS THE COMPUTER WHEN YOU FIRST START TO PRESS IN THE CLUTCH INSTEAD OF THE SWITCH THAT TELLS THE COMPUTER WHEN THE CLUTCH PEDAL IS FULLY PRESSED. THIS CAUSES THE BRAKES TO STAY LOCKED UP EVEN AFTER THE CLUTCH IS FULLY ENGAGED WHEN STARTING ON A HILL. THE COMPUTER NEEDS TO BE REPROGRAMMED TO RELEASE THE BRAKES AS SOON AS YOU START TO RELEASE THE CLUTCH PETAL BEFORE THE CLUTCH FULLY ENGAGES. THE HILL START ASSIST SHOULD USE THE SAME SWITCH THAT TELLS THE COMPUTER THE CLUTCH IS FULLY PRESSED WHICH IS THE SAME SWITCH THAT IS USED TO PREVENT THE VEHICLE FROM STARTING IN GEAR AND NOT THE SWITCH THAT TELLS THE COMPUTER WHEN THE PEDAL IS LIGHTLY PRESSED WHICH IS THE SWITCH THAT TURNS OFF THE CRUISE CONTROL. *TR
I RECEIVED A RECALL NOTICE AND HAVE VISITED I77 AUTO GROUP IN RIPLEY WV SEVERAL TIMES. THEY DON'T HAVE THE PARTS BUT SAY THEY WILL CALL. NEVER RECEIVED A RETURN CALL. THANK YOU, [XXX] INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6). *TR
I HAVE CONTACTED MULTIPLE DEALERSHIPS IN THE SAN ANTONIO, TX AND AUSTIN, TX METROPOLITAN AREAS AND ALL SERVICE CENTERS REFUSED TO CORRECT THE SAFETY RECALL IN MY VEHICLE. I HAVE ALSO COMPLAINED TO JEEP AND THEY INDICATE ALL DEALERSHIPS ARE BACKED UP WITH RECALLS AND THEY ARE STILL TRYING TO MAKE THE PART. THIS ISSUE HAS NOT BEEN FIXED FOR GREATER THAN 1 YEAR. NO ONE WILL HELP ME AND THE VEHICLE WAS ONLY A FEW MONTHS OLD WHEN THE SAFETY RECALL WAS ISSUED. *TR
TL* THE CONTACT OWNS A 2013 JEEP WRANGLER. THE CONTACT STATED THAT WHENEVER IT RAINED, WATER WOULD LEAK INTO THE VEHICLE. THE DEALER REPLACED THE FRONT DRIVER AND PASSENGER SIDE DOOR SEALS, BUT THE FAILURE RECURRED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 600.
THE AFFECTED PARTS IN MY 2013 JEEP WRANGLER UNLIMITED IS THE TRANSMISSION (MILEAGE 27,200). THIS EVENT HAS OCCURRED SEVERAL TIMES SINCE THE FIRST TIME IT WAS TAKEN INTO THE DEALERSHIP IN APRIL 2014. I WILL BE DRIVING AND THE VEHICLE WILL NOT SHIFT INTO GEAR (I HAVE AN AUTOMATIC TRANSMISSION). DOESN'T MATTER HOW FAST OR SLOW I AM GOING OR IF I AM ON FLAT AND HILLY ROADS. I WILL HAVE TO PUNCH THE GAS AND ACCELERATE TO 60-65 MPH BEFORE THE GEAR SHIFTS. IT SCARES ME ESPECIALLY WHEN I AM ONLY DRIVING 30-40 MPH. THE RPM'S WILL BE UP TO 5000 AND FINALLY THE VEHICLE WILL SHIFT GEARS. THE FIRST TIME IT WAS SERVICED FOR THE PROBLEM (APRIL 3, 2014) THE MECHANIC DID HAVE THE PROBLEM HAPPEN TO HIM WHEN DRIVING MY VEHICLE. THEY FOUND A VACUUM HOSE DISCONNECTED FROM THE AIR-INLET ELBOW. ONCE THEY FIXED THAT IT SEEMED LIKE THE PROBLEM SUBSIDED BRIEFLY(3 WEEKS) THEN RIGHT BACK TO GEARS NOT SHIFTING. I HAVE TAKEN BACK TO THE DEALERSHIP 2 OTHER TIMES NOW AND THEY CAN NOT FIND ANYTHING WRONG, OF COURSE!!! I LOVE MY JEEP, BUT FEEL VERY UNSAFE WHEN DRIVING IT. I AM NOT SURE WHAT I SHOULD DO NOW, ESPECIALLY WITH THE MECHANIC SAYING HE CANT FIND ANYTHING WRONG. *TR
WHILE DRIVING MY 2013 JEEP WRANGLER, AT CRUISING SPEED OF 45 MPH, THE INSTRUMENT PANEL STARTED FLASHING RANDOM EMERGENCY ICONS. THIS FLASHING OF THE VEHICLES CLUSTER ALONG WITH SPEEDOMETER AND RPM GAUGE MOVING ERRATICALLY CONTINUED FOR ABOUT 5 MINUTES UNTIL IT STOPPED AND ONLY THE TRACTION CONTROL LIGHT REMAINED ON. I PULLED OVER AND TURNED OFF THE VEHICLE. I RESTARTED THE VEHICLE, WHICH SEEMED TO FIX THE ISSUE BECAUSE THE TRACTION LIGHT TURNED OFF AND EVERYTHING SEEMED TO BE WORKING. THIS IS THE FIRST INCIDENT IN WHICH THE LIGHTS FLASH CONTINUOUSLY FOR SEVERAL MINUTES, PRIOR INCIDENTS HAD ONLY FLASHED THE CLUSTER LIGHTS A COUPLE OF TIMES AND THEN THEY WENT BACK TO NORMAL. I CONTACTED MY DEALERSHIP AND THEY INDICATED THEY HAVE ONLY RECEIVED REPORTS OF THIS ISSUE ON THE JEEP CHEROKEE. *TR
I PURCHASED THE JEEP WRANGLER NEW FROM DAVID STANLEY JEEP,IN MIDWEST CITY OKLAHOMA. THE VEHICLE HAD AFTERMARKET WHEELS AND TIRES ON IT BEFORE I PURCHASED IT. WHILE TAKING THE INITIAL TEST DRIVE I ASKED THE SALESMAN IF THE SPEEDOMETER HAD BEEN ADJUSTED FOR THE OVERSIZED TIRES. HE ASSURED ME THAT IT HAD BECAUSE THEY WOULD NEVER SELL ANYTHING THAT WASN'T RIGHT. ABOUT A MONTH AFTER I PURCHASED THE VEHICLE I WAS PULLED OVER FOR GOING 30 IN A 25 ZONE. I HAD SEEN THE POLICE OFFICER PRIOR TO BEING PULLED OVER SO I CHECKED MY SPEED AND I KNEW I WAS GOING THE CORRECT SPEED. SINCE THAT TIME I MAKE IT A HABIT TO DRIVE BY THE MOBILE SPEED RADARS THAT ARE PLACED AROUND TOWN AND EVERY TIME MY SPEEDOMETER IS 5MPH OFF. THIS IS AT A LOW SPEED SO IT WILL ONLY GET WORSE AT A HIGHER SPEED. I BROUGHT THIS TO THE DEALER ATTENTION AND THEY REFUSED TO FIX IT. I THEN SENT A COMPLAINT TO CHRYSLER AND THEY HAVE REFUSED TO HELP AS WELL. *TR
MY WIFE AND I HAD JUST LEFT A LOCAL BUSINESS MID-DAY ON A WARM DRY SUMMER DAY. WAS LESS THAN A BLOCK AWAY AND TRAVELING SLOWLY AT APPROX 20 MPH. APPLIED BRAKE AS WE ROLLED UP TO A STOP SIGN. ENGINE STARTED TO INCREASE RPM ON ITS OWN REQUIRING EVERMORE INCREASING BRAKE PEDAL PRESSURE IN AN ATTEMPT TO COME TO A STOP. STANDING ON THE BRAKE PEDAL ENGINE RPM REACHED 2500. I PUT THE GEAR SELECT INTO NEUTRAL. THE BRAKES GRABBED, THE ENGINE RPM SHOT UP AND RETURNED TO STANDARD IDLE. I PUT THE CAR IN DRIVE AND CAR BEHAVED NORMAL AFTER THAT. THIS HAS OCCURRED APPROX 6 TIMES OVER PAST YEAR. TOOK IT TO DEALER TWICE WITH NO RESOLUTION. FLOOR MATS SECURE AND LOCKED DOWN. I DRIVE RIGHT FOOT ONLY AND BRAKE CLEANLY AND SQUARE ON THE BRAKE PEDAL. THIS ONLY OCCURS AT LOW SPEED, WHEN ENGINE IS WARM, AND EVEN SQUEALED THE TIRES ( BURNED RUBBER ) ONCE. MUST SLAM INTO NEUTRAL TO GET IT TO STOP. *TR
SAFETY RECALL N28/NHTSA 13V-234 TRANSMISSION OIL COOLER TUBE. I CALLED AS SOON AS I GOT THE RECALL NOTICE. THE DEALER TOLD ME TO CALL BACK IN A MONTH OR SO BECAUSE THE ITEM(S) WERE BACK ORDERED! I AM CALLING APPROXIMATELY 1 1/2 MONTHS LATER. THE PART(S) IS NATIONALLY BACK ORDERED! I CALLED TODAY, 8/14/2014 AND IT IS STILL BACK ORDERED!!!! WHAT AM I SUPPOSED TO DO, CONTINUE DRIVING THE VEHICLE WITH THE RISK OF CRASHING?! *TR
TL* THE CONTACT OWNS A 2013 JEEP WRANGLER. THE CONTACT RECEIVED A RECALL NOTICE FOR NHTSA CAMPAIGN ID NUMBER 13V234000 (POWER TRAIN , STEERING) AND STATED THAT THE PART WAS UNAVAILABLE TO PERFORM THE REPAIR. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THERE ARE NO FAILURES AT THIS TIME.
TL* THE CONTACT OWNS A 2013 JEEP WRANGLER. THE CONTACT RECEIVED NOTIFICATION FOR NHTSA CAMPAIGN ID NUMBER: 13V234000 (POWER TRAIN, STEERING). THE CONTACT STATED THAT THE VEHICLE WAS TAKEN ON THREE SEPARATE OCCASIONS TO BE REPAIRED UNDER THE RECALL H OEVER THE PART WAS NOT AVAILABLE. THE CONTACT DID EXPERIENCE THE FAILURE. THE FAILURE MILEAGE WAS 16,000.
TL* THE CONTACT OWNS A 2013 JEEP WRANGLER. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 13V234000 (POWER TRAIN , STEERING ) HOWEVER, THE PART TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE.
TL* THE CONTACT OWNS A 2013 JEEP WRANGLER. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 13V234000 (POWER TRAIN , STEERING)BUT THE PART WAS NOT AVAILABLE TO PERFORM THE RECALL REPAIR. THE CONTACT STATED THAT THE RECALL WAS REPORT ON JUNE OF 2013 AND THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE CONTACT DID NOT EXPERIENCE A FAILURE.
CHRYSLER ISSUED SAFETY RECALL N28 AND NO PARTS ARE AVAILABLE FOR THE REPAIRS!!!!! I HAVE BEEN WAITING OVER 4 MONTHS FOR REPAIRS TO BE DONE ON A 2013 MODEL JEEP WRANGLER. MY WARRANTY PERIOD WILL BE OVER BEFORE THE VEHICLE IS SAFE TO DRIVE! I HAVE TALKED TO CHRYSLER AND THEY DO NOT HAVE A TIME FRAME WHEN THE PARTS WILL BE AVAILABLE. HELP HELP HELP PLEASE!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!! *TR
TL* THE CONTACT OWNS A 2013 JEEP WRANGLER. THE CONTACT RECEIVED A NOTIFICATION FOR NHTSA CAMPAIGN ID NUMBER: 13V234000 (POWER TRAIN, STEERING). THE DEALER WAS CONTACTED AND STATED THAT THE VEHICLE WAS NOT ABLE TO BE SERVICE UNDER THE RECALL SINCE THE PARTS WERE NOT AVAILABLE. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE.
TL* THE CONTACT OWNS A 2013 JEEP WRANGLER. THE CONTACT STATED THAT WHILE DRIVING 3 MPH, THE POWER STEERING FAILED CAUSING THE CONTACT TO CRASH INTO A TREE. A POLICE REPORT WAS NOT FILED AND NO INJURIES WERE REPORTED. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS 20,000 AND THE CURRENT MILEAGE WAS 30,000. UPDATED 09/22/14*LJ THE CONSUMER STATED THAT A PART WAS INSTALLED UPSIDE DOWN. UPDATED 2/23/2015 *JS
TL* THE CONTACT OWNS A 2013 JEEP WRANGLER. THE CONTACT STATED THAT WHILE DRIVING APPROXIMATELY 40 MPH, THE VEHICLE STALLED AS THE CHECK ENGINE WARNING LIGHT ILLUMINATED. THE VEHICLE WAS ABLE TO RESTART BUT FAILED TO ACCELERATE OVER 40 MPH. THE VEHICLE WAS TOWED TO THE DEALER WHERE THE FAILURE WAS UNABLE TO BE DIAGNOSED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 16,529. UPDATED 8/27/14*CN THE CONSUMER STATED THAT THE DEALER ADVISED THE CAUSE OF THE FAILURE WAS A FAULTY OIL PUMP. IT WAS REPLACED. THIS FIRST TIME THE FAILURE OCCURRED IT WAS ADVISED THAT THE CPU NEEDED TO BE REFLASHED. UPDATED 09/17/14 *JS
I RECEIVED THE RECALL N28 EARLY THIS YEAR, I CALL THE DEALER AND THEY DON'T RECEIVED THE PART AT THIS DAY ("THE FACTORY DON'T SEND THE PART TO US (DEALER) FOR COMPLETE THE RECALL"), 7 MONTH AND THE PROBLEM ISN'T REPAIRED. FOR ALL CHRYSLER DEALERS IN PUERTO RICO. *TR
TL* THE CONTACT OWNS A 2013 JEEP WRANGLER. THE CONTACT ATTEMPTED TO HAVE THE VEHICLE REPAIRED ACCORDING TO NHTSA CAMPAIGN NUMBER: 13V234000 (POWER TRAIN, STEERING), BUT THE PARTS WERE UNAVAILABLE. THE DEALER STATED THAT THE PARTS WERE ORDERED OVER SIX MONTHS AGO. THE VIN WAS UNAVAILABLE. THE CONTACT HAD NOT EXPERIENCED A FAILURE.
I PURCHASED A WRANGLER JEEP SPORT IN 2013 AND HAVE HAD TWO FLATS. IT CAME WITH WRANGLER GOODYEAR 255 75 17 IN TIRES. THE FIRST FLAT I EXPERIENCED WAS SIX MONTHS AFTER I PURCHASED THE JEEP AND IT WAS THE SIDEWALL AND COULD NOT BE FIXED. NOW SIX MONTHS LATER ANOTHER TIRE HAS WENT FLAT AND IT IS ALSO THE SIDEWALL. THIS JEEP HAS LESS THAN 28,000 MILES ON THIS TIRE AND ONLY 15,000 ON THE FIRST TIRE. THESE TIRES COST 290.00 A PIECE, I MEAN REALLY. WHO CAN AFFORD TO CONTINUE PURCHASING TIRES AT THIS COST EVERY SIX MONTHS WHEN THE TIRE IS RATED AT 50,000 MILES. NOW EVERYONE I CALLED SAY ITS NOT UNDER WARRANTY OR NO RECALL BUT SOMETHING IS WRONG WITH THESE TIRES FOR THE SIDEWALLS TO KEEP HAVING FLATS. AND IF I'M NOT MISTAKEN THIS IS AN OFF ROAD VEHICLE ISN'T IT, NOT THAT I'VE EVEN TAKEN IT OFF ROAD. IF THIS IS A PROBLEM WITH OFF ROAD TIRES HOW ABOUT COMING UP WITH A BETTER SIDEWALL FOR GOODYEAR TIRES, JUST SAYING. *TR
I KEEP RECEIVING N28 SAFETY RECALL NOTICES, AND EVERY TIME I CALL MY DEALER TO SCHEDULE AN APPOINTMENT, THEY INFORM ME THAT CHRYSLER IS NOT SENDING THEM ENOUGH PARTS AND I AM ON A WAITING LIST. IT HAS BEEN AT LEAST 8 MONTHS AND I HAVE STILL NOT HAVE THE SERVICE DONE TO CORRECT THIS RECALL. *TR
TL * THE CONTACT OWNS A 2013 JEEP WRANGLER. WHILE DRIVING VARIOUS SPEEDS, THE CONTACT HAD TO DEPRESS THE BRAKE PEDAL TO THE FLOORBOARD IN ORDER TO STOP THE VEHICLE. THE FAILURE OCCURRED INTERMITTENTLY. THE DEALER WAS UNABLE TO DUPLICATE THE FAILURE. THE MANUFACTURER WAS NOTIFIED. THE APPROXIMATE FAILURE MILEAGE WAS 21,000.
I HAVE RECEIVED SEVERAL RECALL NOTICES FOR RECALL N28/13V-234, EVERY TIME I RECEIVE A NOTICE I CONTACT MY DEALER NYLE MAXWELL DODGE/CHRYSLER/JEEP OF TAYLOR TEXAS. AND EVERY TIME I AM TOLD THAT THEY HAVE NO PARTS FOR THE REPAIR, AND THEY DON'T EXPECT ANY PARTS IN. THEY DON'T TRY TO ORDER THE PARTS OR SCHEDULE A APPOINTMENT. AND I AM TOLD BY THE SERVICE PERSONEL THAT I CAN KEEP CHECKING IN AND MAYBE I WILL GET LUCKY AND THEY WILL HAVE THE PARTS. THIS IS UNACCEPTABLE, THEY EITHER NEED TO FIX IT OR STOP TELLING ME THERE IS A PROBLEM THAT THEY ARE GOING TO FIX. *TR
RIGHT HAND DRIVE SPORT UNLIMITED. CRUISE CONTROL FAILED TO SET UNTIL AFTER MULTIPLE ATTEMPTS, CRUISE CONTROL DISENGAGED, CRUISE CONTROL REFUSED TO DISENGAGE WHEN APPLYING BRAKES. WINDSHIELD WIPERS INTERMITTENTLY TURN ON BY THEMSELVES. TURN SIGNALS TURN ON INTERMITTENTLY WITHOUT DRIVER INPUT. *TR
I HAVE RECEIVED SAFETY RECALLS BACK TO JANUARY OF THIS YEAR ON GETTING A TRANSMISSION OIL COOLER TUBE ON THE VEHICLE REPAIRED. I HAVE CONTACTED THE DEALERSHIP EVERY TIME AND MULTIPLE TIMES BETWEEN NOTICES. I WAS PUT ON A LONG WAITING LIST. DURING THE PAST ALMOST 7 MONTHS ONE TIME THEY DID HAVE THE PART AND DID SCHEDULE ME FOR AN APPOINTMENT TO HAVE IT REPAIRED BUT I HAD TO MISS THE APPOINTMENT DUE TO ANOTHER CONFLICT. I CALLED RIGHT AWAY TO RESCHEDULE AND THEY INFORMED ME THEY WOULD HAVE TO USE THE PART ON ANOTHER JEEP THEN. THAT WAS OVER 2 MONTHS AGO WHEN THEY THEN TOLD ME I WAS NUMBER 6 ON THE LIST AND IT WOULD BE ABOUT 2 WEEKS NOT 2 MONTHS. THIS IS THE EGOLF DEALERSHIP IN HENDERSONVILLE, NC. *TR
SAFETY RECALL N28/NHTSA 13V-234. NOTIFIED THE DEALER 4 MONTHS AGO THAT I RECEIVED A RECALL. THEY HAVE ORDERED THE PART BUT STILL HAVE NOT RECEIVED IT. THEY STATE THAT CHRYSLER ONLY SHIPS THEM THE PARTS FOR ONE REPAIR A MONTH. IF THEY SOLD ONLY 12 JEEPS A MONTH OVER THE 2 YEARS THE RECALL SPANS THAT WILL TAKE THEM 288 YEARS TO GET ALL THE REPAIRS DONE. *TR
TL* THE CONTACT OWNS A 2013 JEEP WRANGLER SPORT. THE CONTACT STATED WHILE DRIVING 20 MPH, THE VEHICLE WOULD NOT SHIFT OUT OF FIRST GEAR AND THE POWER STEERING FAILED. THE VEHICLE WAS NOT TAKEN TO A DEALER OR INDEPENDENT MECHANIC FOR DIAGNOSTIC TESTING. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS 15,000. THE CURRENT MILEAGE WAS 16,052.
TL* THE CONTACT OWNS A 2013 JEEP WRANGLE. THE CONTACT STATED THAT WHILE DRIVING 50 MPH, THE MANUAL CLUTCH FAILED TO SWITCH GEARS. THE FAILURE WAS EXPERIENCED SEVERAL TIMES. THE DEALER REPLACED THE CLUTCH. HOWEVER, THE FAILURE WAS NOT CORRECTED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE FAILURE AND CURRENT MILEAGE WAS 6,858.
RECALL N28 WAS ISSUED IN SEPTEMBER 2013 BUT PARTS ARE STILL NOT AVAILABLE AT MY DEALER, THEY SAID CHRYSLER ONLY GIVES THEM 2-3 REPLACEMENT PARTS PER MONTH AND THEY HAVE 100+ ON THE WAITING LIST SO I MAY NEVER GET THE PART FIXED. *TR
RECALL OF THE TRANSMISSION COOLING TUBE. CALLED SEVERAL TIMES TO BE TOLD THE FACTORY IS RELEASING A LIMITED AMOUNT OF REPAIR PARTS. IT'S BEEN MONTHS SINCE THE FIRST CALL. *TR
TL* THE CONTACT OWNS A 2013 JEEP WRANGLER. THE CONTACT STATED THAT NHTSA CAMPAIGN NUMBER: 13V234000 (POWER TRAIN, STEERING) HAD EXCEEDED A REASONABLE AMOUNT OF TIME FOR REPAIR. THE DEALER STATED THE PART WAS NOT AVAILABLE. THE MANUFACTURER WAS NOT MADE AWARE OF THE DELAY. THE VEHICLE WAS NOT REPAIRED. THE CONTACT HAD NOT EXPERIENCED ANY FAILURE. UPDATED 08/12/2014*LJ UPDATED 8/30/2017*CN
"ON THE 2011 JEEP WRANGLER (LHD) DASHBOARD, THE AIRBAG WARNING LIGHT FLASHES ON EVERY OTHER MINUTE WITH A CHIME, AN INDICATION THAT THERE IS SOMETHING MALFUNCTIONING OR INTERFERING WITH THE VEHICLE'S AIRBAGS.THIS HAS BEEN A RECURRING ISSUE AND CONCERN FOR MANY 2011 JEEP WRANGLER (LHD) OWNERS, INCLUDING MYSELF, AND HAS BEEN SHOWN TIME AND TIME AGAIN TO BE CAUSED BY A FAULTY CLOCKSPRING WITHIN THE VEHICLE'S STEERING WHEEL. THIS FAULTY CLOCKSPRING IS THE CULPRIT FOR POTENTIAL AIRBAG FAILURE IN THE 2011 JEEP WRANGLER (LHD) DURING AN ACCIDENT OR PREMATURE DEPLOYMENT WHEN SIMPLY DRIVING AROUND. DAIMLER CHRYSLER HAS REFUSED TO ADDRESS THE SAFETY CONCERN OF THEIR FAULTY CLOCKSPRING THAT CAN CAUSE FAILURE OF THE VEHICLE'S AIRBAGS FROM PROPERLY DEPLOYING." *TR
TL* THE CONTACT OWNS A 2013 JEEP WRANGLER. THE CONTACT RECEIVED THREE RECALL NOTIFICATIONS OF NHTSA CAMPAIGN ID NUMBER 13V234000 (POWER TRAIN , STEERING) AND THE PART NEEDED WAS CURRENTLY UNAVAILABLE TO PERFORM THE REPAIR. THE DEALER INFORMED THAT THE MANUFACTURER WAS SENDING ONE PART EVERY NINE WEEKS. THE MANUFACTURER WAS NOT NOTIFIED OF THE PROBLEM. THERE WERE NO FAILURES.
TL* THE CONTACT OWNS A 2013 JEEP WRANGLER. THE CONTACT STATED NHTSA CAMPAIGN NUMBER: 13V234000 (POWER TRAIN , STEERING) HAD EXCEEDED THE REASONABLE AMOUNT OF TIME FOR REPAIR. THE DEALER STATED THAT THE PART WERE NOT AVAILABLE. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE VEHICLE WAS NOT REPAIRED. THERE WERE NO FAILURES AT THIS TIME; HOWEVER, AT TIMES THE CONTACT COULD SMELL A SLIGHT ODOR OF TRANSMISSION FLUID. THE FAILURE MILEAGE WAS 22,000. RK
TL* THE CONTACT OWNS A 2013 JEEP WRANGLER. THE CONTACT RECEIVED NHTSA RECALL CAMPAIGN ID NUMBER 13V234000 (POWER TRAIN , STEERING) AND THE PART NEEDED WAS CURRENTLY UNAVAILABLE TO PERFORM THE REPAIR. THE DEALER WAS UNABLE TO PROVIDE AN EXPECTED DATE FOR THE PART TO BE AVAILABLE. THE MANUFACTURER WAS NOTIFIED OF THE DELAY. THERE WERE NO FAILURES AT THIS TIME.
TL* THE CONTACT OWNS A 2013 JEEP WRANGLER. THE CONTACT RECEIVED NHTSA CAMPAIGN NUMBER: 13V234000 (POWER TRAIN AND STEERING) AND STATED THAT THE PARTS WERE NOT AVAILABLE. THE DEALER DID NOT GIVE A SPECIFIC DATE WHEN THE PARTS WOULD BE AVAILABLE. THE MANUFACTURER WAS ALSO CONTACTED AND COULD NOT PROVIDE A REASONABLE DATE FOR WHEN THE RECALL REPAIR WOULD BE PERFORMED. THERE ARE NO FAILURES AT THIS TIME.
NOTIFIED CHRYSLER ON 12/20/13 ABOUT TRANSMISSION OIL COOLER TUBE RECALL. HAVE CHECKED IN THREE TIMES TO SEE IF PART IS AVAILABLE. NO PARTS ARE AVAILABLE FOR RECALL REPAIR. SERVICE DEPT. SAYS I AM ON LIST SO WHEN PART ARRIVES I WILL BE CALLED. APPROXIMATELY I HAVE BEEN WAITING ALMOST 6 MONTHS WITH NO CALL YET. JUST CALLED TODAY AND STILL NO PARTS AVAILABLE. *TR
CHRYSLER HAS RECALLED MY JEEP: SAFETY RECALL N28/NHTSA 13V-234, TRANSMISSION OIL COOLER TUBE. MY DEALER LUCAS CHRYSLER AND JEEP, 1624 NEW JERSEY 38, LUMBERTON, NJ 08048, TOLD ME THAT CHRYSLER ISSUES ONE PART FOR THIS RECALL EVERY 2 WEEKS. THEY ALSO TOLD ME THAT THEY HAVE A LIST OF OVER 25 CUSTOMERS WHO NEED TO HAVE THIS RECALL PERFORMED. AT THAT RATE IT WOULD TAKE ME CLOSE TO A YEAR TO HAVE THIS DANGEROUS CONDITION CORRECTED. I DRIVE 120 MILES/DAY TO AND FROM WORK. THIS DANGEROUS CONDITION IS UNACCEPTABLE. *JS
THIS IS SPECIFICALLY REGARDING THE N28/NHTSA 13V-234 TRANSMISSION OIL COOLER TUBE RECALL. WE HAVE WAITED FOR PERHAPS A YEAR FOR THE SPECIFIED PART TO BE DELIVERED TO THE DEALER. I AM NOW FACED WITH MOVING OVERSEAS WITH THE MILITARY AND CANNOT SHIP MY VEHICLE UNTIL ALL RECALLS ARE REMEDIED. THIS IS UNACCEPTABLE. *TR
TL*THE CONTACT OWNS A 2013 JEEP WRANGLER. THE CONTACT STATED THAT HE WAS CONCERNED FOR HIS SAFETY SINCE THE PARTS WERE NOT AVAILABLE IN ORDER REPAIR THE NHTSA RECALL CAMPAIGN NUMBER: 13V234000 ( POWER TRAIN , STEERING). THE DEALER AND THE MANUFACTURER WERE NOTIFIED OF THE PARTS DELAY. THERE WERE NO FAILURES AT THIS TIME.
TL* THE CONTACT OWNS A 2013 JEEP WRANGLER. THE CONTACT WAS VERY CONCERNED FOR HIS SAFETY BECAUSE THE PARTS WERE STILL NOT AVAILABLE IN ORDER TO HAVE THE RECALL SERVICE UNDER NHTSA CAMPAIGN NUMBER: 13V234000 (POWER TRAIN , STEERING) PERFORMED. THE DEALER WAS NOTIFIED TO SCHEDULE AN APPOINTMENT FOR THE RECALL REPAIRS. THE MANUFACTURER WAS MADE AWARE OF THE PROBLEM. THE CURRENT MILEAGE WAS 3,160. THERE WERE NO FAILURES.
TL* THE CONTACT OWNS A 2013 JEEP WRANGLER. THE CONTACT RECEIVED NOTIFICATION OF NHTSA NOTIFICATION CAMPAIGN NUMBER 13V234000 (POWER TRAIN, STEERING). THE CONTACT ALSO RECEIVED NHTSA RECALL NOTICE CAMPAIGN NUMBER 13V252000 (FUEL SYSTEM, GASOLINE, STRUCTURE). THE CONTACT STATED THAT THE REPAIR WAS NOT TAKEN CARE OF IN A REASONABLE AMOUNT OF TIME. THE DEALER STATED THAT THE PARTS WERE NOT AVAILABLE. THE MANUFACTURER WAS NOT CONTACTED. THE CONTACT HAD NOT EXPERIENCED A FAILURE. UPDATED 07/01/14 *BF
TL* THE CONTACT OWNS A 2013 JEEP WRANGLER. THE CONTACT STATED THAT SHE ATTEMPTED TO HAVE THE VEHICLE REPAIRED UNDER NHTSA CAMPAIGN NUMBER: 13V234000 (POWER TRAIN , STEERING) BUT WAS INFORMED THAT THE PARTS WERE NOT AVAILABLE AND THAT THE DEALER WAS ONLY RECEIVING ONE PART EVERY TWO WEEKS. THE CONTACT STATED THAT SINCE THE FAILURE WAS REPORTED IN JUNE OF 2013, THERE SHOULD HAVE BEEN A REMEDY AVAILABLE BEFORE MAY OF 2014. THE CONTACT STATED THAT THE MANUFACTURER HAD EXCEEDED A REASONABLE TIME FOR REPAIR. THE CONTACT HAD NOT EXPERIENCED A FAILURE. THE VIN WAS NOT AVAILABLE.
TL* THE CONTACT OWNS A 2013 JEEP WRANGLER. THE CONTACT STATED THAT SHE ATTEMPTED TO HAVE HER VEHICLE REPAIRED UNDER NHTSA CAMPAIGN NUMBER: 13V234000 (POWER TRAIN , STEERING) BUT WAS INFORMED THAT THE PARTS WERE NOT AVAILABLE AND THAT THE DEALERS WAS RECEIVING ONE PART PER WEEK. THE CONTACT STATED SINCE THE FAILURE WAS REPORTED IN JUNE OF 2013, THERE SHOULD HAVE BEEN A REMEDY AVAILABLE BEFORE MAY OF 2014 AND THAT THE MANUFACTURER HAD EXCEEDED A REASONABLE TIME FOR REPAIR. THE CONTACT HAD NOT EXPERIENCED A FAILURE. UPDATED 7/25/14*CN
TL* THE CONTACT OWNS A 2013 JEEP WRANGLER. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN ID NUMBER: 13V234000 (POWER TRAIN, STEERING) BUT WAS ADVISED BY THE DEALER THAT THE PARTS NEEDED TO COMPLETE THE REPAIR WERE NOT AVAILABLE. THE MANUFACTURER WAS ALSO CONTACTED. THE CONTACT HAD NOT EXPERIENCED A FAILURE.
APPX. NINE MONTHS AGO I RECEIVED A RECALL FOR THE TRANSMISSION OIL COOLER TUBE(N28 / NHTSA 13V-234) I WENT TO DON AVEE DEALER IN PLACENTIA,CA. THEY PUT ME ON A WAITING LIST. I CHECKED WITH THEM THREE OR FOUR MONTHS AGO AND THEY TELL ME THAT JEEP WILL NOT SEND OUT ENOUGH PARTS TO REPAIR THE PROBLEM. I`VE BEEN TOLD WHEN JEEP SENDS THE DEALER THE PART THEY WILL CONTACT WHO EVER IS NEXT ON THE WAITING LIST. *TR
TL* THE CONTACT OWNS A 2013 JEEP WRANGLER. THE CONTACT STATED THAT NHTSA CAMPAIGN NUMBER: 13V234000 ( POWER TRAIN , STEERING) HAD SURPASSED A REASONABLE AMOUNT OF TIME FOR REPAIR DUE TO THE PARTS NOT BEING AVAILABLE. THE MANUFACTURER WAS NOT MADE AWARE OF THE DELAY. THE VEHICLE WAS NOT MADE AWARE OF THE FAILURE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. THE VIN WAS NOT AVAILABLE.
TL* THE CONTACT OWNS A 2013 JEEP WRANGLER. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN ID NUMBER: 13V234000 (POWER TRAIN AND STEERING) BUT WAS ADVISED BY THE DEALER THAT THE PARTS NEEDED TO COMPLETE THE REPAIR WERE NOT AVAILABLE. THE CONTACT RECEIVED THE NOTICE MONTHS AGO. THE MANUFACTURER WAS ALSO CONTACTED AND COULD NOT PROVIDE A REASONABLE DATE FOR WHEN THE VEHICLE WOULD RECEIVE THE RECALL REPAIRS. THE CONTACT HAD NOT EXPERIENCED A FAILURE.
JEEP ISSUED A RECALL LAST JULY 7, 2013, OVER 10 MONTHS AGO, REGARDING THE TRANSMISSION OIL COOLER TUBE, SAFETY RECALL N28/NHTSA 13V-234. I HAVE ATTEMPTED NUMEROUS TIMES SINCE THEN TO SET UP AN APPOINTMENT AT MY LOCAL JEEP DEALER, BOERNE DODGE CHRYSLER JEEP IN BOERNE TX, TO HAVE THIS RECALL PERFORMED AND I HAVE BEEN TOLD EACH TIME THAT THEY DO NOT HAVE THE PARTS TO DO THIS RECALL. THEY WENT ON TO STATE THAT THEY HAVE RECEIVED, AND CONTINUE TO RECEIVE, A VERY LIMITED NUMBER OF THE PARTS REQUIRED FOR THIS RECALL AND THAT I SHOULD PUT MY NAME ON THEIR WAITING LIST FOR THE RECALL PARTS. I PLACED MY NAME ON THE LIST 6 MONTHS AGO BUT HAVE YET TO RECEIVE A PHONE CALL. I CALLED THE CHRYSLER GROUP RECALL CENTER AT 800-853-1403 AND THE CUSTOMER SERVICE REP TOLD ME THE SAME THING THE DEALER DID, THAT THEY HAD VERY LIMITED PARTS AND THAT THEY WERE UNABLE TO DO ANYTHING ABOUT IT AT THIS TIME. I WOULD REQUEST THAT THIS MATTER BE LOOKED INTO, THE RECALL STATES THAT THIS DEFECT MAY INCREASE THE RISK OF A CRASH. SINCE I PLANNED ON LEAVING ON AN EXTENDED TRIP IN THIS VEHICLE I AM HESITANT TO TAKE THAT INCREASED RISK. THANK YOU *TR
I HAVE RECEIVED SEVERAL NOTICES ABOUT THE N28 TRANSMISSION OIL COOLER TUBE RECALL AND HAVE NOT HAD ANY LUCK AT THE DEALER GETTING MY RECALL REPAIRS COMPLETED. EACH TIME I GO IN FOR SERVICE I ASK ABOUT THE STATUS AND EACH TIME I'M TOLD THERE ARE NO PARTS AVAILABLE. I WAS ALSO TOLD THAT THE PARTS FOR THE RECALL ARE ON BACK ORDER AND THE DEALER ONLY GETS 2 KITS IN EACH MONTH. I WAS TOLD THAT I AM IN LINE FOR THE REPAIR BUT THEY COULD NOT TELL ME WHERE I AM IN LINE OR HOW LONG IT WILL BE BEFORE THE REPAIR IS EVEN POSSIBLE. *TR
I HAVE BEEN RECEIVING NOTICES FOR A RECALL FOR ALMOST A YEAR AND THE DEALER IS UNABLE TO REPAIR IT DUE TO LACK OF PARTS. I WENT TO THE DEALER 7 MONTHS AGO, STILL NO REMEDY. *TR
I'VE RECEIVED THREE NOTIFICATIONS BY CHRYSLER GROUP LLC SINCE SEPTEMBER 2013 FOR SAFETY RECALL ON TRANSMISSION OIL COOLER TUBE COMING IN CONTACT WITH POWER STEERING FLUID RETURN TUBE. I'VE CALLED THREE TIMES SINCE SEPTEMBER AND RECEIVED DIFFERENT RESPONSE.PARTS NOT AVAILABLE, TAKEN MY NAME AND NUMBER, WILL GET IN TOUCH, YOU'LL BE ON A LIST, ETC. NO REMEDY APPEARS TO BE AROUND THE CORNER. CHRYSLER OUTLINES WHAT THE DEALER WILL DO TO FIX THE ISSUE. WHAT ACTION NEEDS TO OCCUR FOR THIS TO HAPPEN??? *TR
TL* THE CONTACT OWNS A 2013 JEEP WRANGLER. THE CONTACT RECEIVED A RECALL NOTIFICATION RELATED TO NHTSA CAMPAIGN ID NUMBER 13V234000 (POWER TRAIN , STEERING) AND WAS INFORMED THAT THE PART WAS NOT AVAILABLE. THE MANUFACTURER WAS NOTIFIED. THE CONTACT HAD NOT EXPERIENCED A FAILURE. THE VIN WAS NOT AVAILABLE.
BEEN NOTIFIED THREE TIMES BY CHRYSLER GROUP LLC IN MI USA OF SAFETY RECALL ON THIS NEW WRANGLER AND TO CALL DEALER FOR APPOINTMENT... HAVE CALLED THREE OR FOUR TIMES IN PAST MONTHS SINCE FIRST LETTER AND HAD VARYING RESPONSES... HAVE TO ORDER PARTS, TOOK MY NAME AND NUMBER, WILL SEND YOU A LETTER, WILL CALL, ETC. ALL IN PAST SEVERAL MONTHS. HERE IT IS NEAR SUMMER SEASON AND NO FIX FOR THE WRANGLER. WHAT ARE MY ALTERNATIVES HERE???? BOUGHT SEVERAL WRANGLERS FROM THIS DEALER SO NOT SURE IT'S THEIR DOINGS???? THANKS.... *TR
TL* THE CONTACT OWNS A 2013 JEEP WRANGLER. THE CONTACT STATED THAT THE PARTS WERE STILL NOT AVAILABLE FOR REPAIRS UNDER NHTSA CAMPAIGN NUMBER: 13V234000 (POWER TRAIN , STEERING). THE MANUFACTURER WAS NOT MADE AWARE OF THE PROBLEM. THE CONTACT HAD NOT EXPERIENCED A FAILURE.
TL* THE CONTACT OWNS A 2013 JEEP WRANGLER. THE CONTACT STATED THAT THE PARTS WERE STILL NOT AVAILABLE FOR REPAIRS UNDER NHTSA CAMPAIGN NUMBER: 13V234000 (POWER TRAIN , STEERING). THE MANUFACTURER WAS NOT MADE AWARE OF THE PROBLEM. THE VEHICLE HAD NOT EXHIBITED THE FAILURE.
TL* THE CONTACT OWNS A 2013 JEEP WRANGLER. THE CONTACT STATED THAT NHTSA CAMPAIGN NUMBER13V234000 (POWER TRAIN, STEERING) HAD EXCEEDED A REASONABLE TIME FOR REPAIR. THE CONTACT RECEIVED THE RECALL LETTER SIX MONTHS AGO AND THE DEALER ADVISED THEY ONLY RECEIVED TWO REPAIR KITS PER MONTH. THE CONTACT WAS PLACED ON A WAITING LIST, WHICH THE CONTACT WAS CONCERNED WOULD EXCEED SEVERAL MONTHS. THE CONTACT HAD NOT EXPERIENCED A FAILURE.
TL* THE CONTACT OWNS A 2013 JEEP WRANGLER. THE CONTACT STATED NHTSA CAMPAIGN NUMBER: 13V234000 (POWER TRAIN , STEERING) HAD SURPASSED A REASONABLE AMOUNT OF TIME FOR REPAIR. THE DEALER STATED THAT THE PART WAS NOT AVAILABLE AND THAT THEY WERE ONLY RECEIVING 2-3 REPAIR KITS A MONTH. THE MANUFACTURER WAS NOT MADE AWARE OF THE INCIDENT. THE VEHICLE WAS NOT REPAIRED. THE CONTACT HAD NOT EXPERIENCED A FAILURE.
I WAS NOTIFIED LAST FALL THAT MY VEHICLE WAS UNDER RECALL. THE RECALL HAS TO DO WITH THE OIL COOLER TUBE COMING IN CONTACT WITH THE POWER STEERING RETURN TUBE WHICH MAY CAUSE A FIRE. I HAVE MADE SEVERAL CALLS TO TWO DIFFERENT DEALERSHIPS AND THE BEST THEY CAN DO IS PUT ME ON A "WAIT LIST" BECAUSE DAIMLER IS ONLY RELEASING ONE REPAIR KIT PER DEALERSHIP EVERY 10 DAYS AND I HAVE MANY PEOPLE AHEAD OF ME. IT IS NOW MAY AND STILL NO CALL, HOWEVER, I KEEP GETTING NOTICES TO GET IT DONE. I DON'T UNDERSTAND HOW A RECALL CAN BE PERFORMED IN THIS MANNER. THEY TELL YOU YOUR VEHICLE MIGHT CATCH ON FIRE, BUT YOU HAVE TO WAIT MONTHS TO GET IT FIXED? IT DOESN'T SEEM RIGHT TO ME, SO I CALLED DAIMLER TO COMPLAIN. THEY CONFIRMED THAT THE ONE KIT PER DEALER EVERY 10 DAYS IS CORRECT AND I HAVE TO WAIT. SEEMS LIKE A LAWSUIT WAITING TO HAPPEN TO ME... *TR
TL* THE CONTACT OWNS A 2013 JEEP WRANGLER. THE CONTACT STATED THAT SHE RECEIVED A NOTICE FOR NHTSA CAMPAIGN NUMBER 13V234000 (POWER TRAIN, STEERING) BUT WAS INFORMED THAT THE PARTS WERE NOT AVAILABLE. THE MANUFACTURER WAS NOTIFIED OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE.
TL* THE CONTACT OWNS A 2013 JEEP WRANGLER. THE CONTACT STATED THAT NHTSA CAMPAIGN NUMBER 13V234000 (POWER TRAIN, STEERING) HAD EXCEEDED A REASONABLE TIME FOR REPAIR. THE CONTACT HAD NOT EXPERIENCED THE FAILURE.
"SAFETY RECALL N28/NHTSA 13V-234 TRANSMISSION OIL COOLER TUBE" - ANOTHER COMPLAINT REGARDING PATENT DISREGARD FOR CONSUMER SAFETY BY CHRYSLER. I HAVE BEEN WAITING 14 MONTHS FOR RESOLUTION TO THIS ISSUE. THE MANUFACTURER DIRECT ME TO THE DEALERSHIP. THE DEALERSHIP BLAMES THE MANUFACTURER. NHTSA BEARS RESPONSIBILITY AS WELL AS THEY APPARENTLY ARE FAILING TO COMPEL CHRYSLER TO PERFORM. I CERTAINLY DO NOT WANT ANYONE TO SUFFER INJURY DUE TO THIS DEFECT. CAN NOTHING BE DONE TO ACCELERATE THE REPAIR PROCESS? *TR
I HAVE BEEN REGULARLY RECEIVING A NOTICE TITLED "SAFETY RECALL N28/NHTSA 13V-234 TRANSMISSION OIL COOLER TUBE" FROM CHRYSLER MANY TIMES FOR THE PAST YEAR. THE DEALERSHIP HAS NOT MADE ANY ATTEMPT TO PERFORM THE RECALL EVEN THOUGH I HAVE OFTEN TRIED TO SCHEDULED IT. THEY CONTINUALLY TELL ME THAT THEY CANNOT GET THE REQUIRED PARTS FROM THE FACTORY, BUT WHEN THEY DO THEY WILL CALL ME. I CALLED THE FACTORY RECALL ASSISTANCE CENTER (1-800-853-1403) LISTED ON THE RECALL NOTICE AND THE PERSON WHO ANSWERED GAVE ME THE SAME STORY; "CHRYSLER IS HAVING TROUBLE GETTING THE REQUIRED PARTS FROM THEIR SUPPLIER". I AM CERTAIN CHRYSLER HAS THE ABILITY TO BUILD ANYTHING, SO THE FACT THAT THEY SAY THEY CAN'T GET SOME SIMPLE HOSES BUILT IS A RIDICULOUS EXCUSE. IT IS CLEAR THAT CHRYSLER IS NOT RESPONDING SINCERELY TO THIS NHTSA RECALL. PERHAPS, LIKE THE CHEVY IGNITION KEY FOB ISSUE, COST VS SAFETY IS MORE IMPORTANT TO YET ANOTHER AMERICAN AUTOMOBILE MANUFACTURER. NOTE THAT THE CHRYSLER NOTICE DID SAY THAT IF THE DEALER FAILS TO REMEDY THE DEFECT WITHIN A REASONABLE TIME TO FILE A COMPLAINT AT WWW.SAFERCAR.GOV AND THIS FORM IS THE ONLY COMPLAINT FORM I COULD ACCESS FROM THAT SITE. IF THIS IS THE WRONG FORM PLEASE REDIRECT MY COMPLAINT TO THE CORRECT LOCATION. *TR
ADVISED OF A RECALL CONCERNING AN ISSUE WITH A TRANSMISSION OIL COOLER LINE. WENT TO DEALERSHIP TO HAVE REPAIR MADE, WAS TOLD THAT THE MANUFACTURE WILL ONLY SELL 2 OF THE NECESSARY PARTS TO THE DEALER PER MONTH! I WAS PUT ON A WAITING LIST. IT IS NOW ALMOST 6 MONTHS LATER AND THE REPAIR STILL CAN'T BE MADE. *TR
I HAVE NOW RECEIVED THREE RECALL NOTICES ON MY 2013 JEEP WRANGLER UNLIMITED. THESE NOTICES DESCRIBE A PROBLEM WITH THE TRANSMISSION THAT COULD RESULT IN CRASH IF NOT FIXED TIMELY. THE PROBLEM IS THAT CHRYSLER CORPORATION IS NOT PROVIDING THE DEALERSHIPS WITH THE PARTS NECESSARY TO FIX THE PROBLEM. WHY WOULD CHRYSLER NOT PROVIDE THE NECESSARY PARTS TO FIX A PROBLEM BEFORE A CRASH OR MAJOR TRANSMISSION PROBLEM. THE KNOWLEDGE OF THIS RECALL AND MY INABILITY TO GET IT FIXED IN SPITE OF SEVERAL ATTEMPTS TO SCHEDULE THE REQUIRED REPAIRS AT MY LOCAL DEALERS HAS CAUSED ME A GREAT DEAL OF STRESS AND ANXIETY AS THERE IS ALWAYS LURKING IN THE BACK OF MY MIND THE POSSIBILITY OF HAVING A CATASTROPHIC MECHANICAL PROBLEM RESULTING IN A SUDDEN CRASH AND POSSIBLY INJURY OR DEATH TO MY FAMILY AND ME. PLEASE RESOLVE THESE ISSUES IMMEDIATELY. *TR
TL* THE CONTACT OWNS A 2013 JEEP WRANGLER. THE CONTACT STATED THAT THE PARTS WERE STILL NOT AVAILABLE TO HAVE NHTSA CAMPAIGN NUMBER: 13V234000 (POWER TRAIN , STEERING) PERFORMED ON HIS VEHICLE. THE MANUFACTURER WAS MADE AWARE OF THE PROBLEM. THE CONTACT HAD NOT EXPERIENCED A FAILURE.
TL* THE CONTACT OWNS A 2013 JEEP WRANGLER. THE CONTACT STATED THAT NHTSA CAMPAIGN NUMBER: 13V234000 (POWER TRAIN , STEERING) HAD SURPASSED A REASONABLE AMOUNT OF TIME FOR REPAIR. THE DEALER STATED THAT THE PART WAS NOT YET AVAILABLE AND THAT THE MANUFACTURER WAS ONLY DISTRIBUTING ONE REPAIR KIT PER WEEK. THE CONTACT WAS NUMBER 30 ON THE WAITING LIST WHICH MEANT HE WOULD HAVE TO WAIT AN ADDITIONAL 30 WEEKS TO HAVE THE VEHICLE REPAIRED. THE MANUFACTURER WAS NOT MADE AWARE OF THE DELAY. THE VEHICLE WAS NOT REPAIRED. THE CONTACT HAD NOT EXPERIENCED A FAILURE.
TL* THE CONTACT OWNS A 2013 JEEP WRANGLER. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN ID NUMBER: 13V234000 (POWERTRAIN, STEERING) AND STATED THAT THE REPAIR WAS NOT TAKEN CARE OF IN A REASONABLE AMOUNT OF TIME. THE DEALER INDICATED PARTS ARE NOT AVAILABLE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. THE MANUFACTURER WAS NOT CONTACTED.
TL* THE CONTACT OWNS A 2013 JEEP WRANGLER. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN ID NUMBER: 13V234000 (POWER TRAIN , STEERING), HOWEVER THE PART NEEDED TO PERFORM THE REPAIR WAS UNAVAILABLE. THE DEALER INFORMED THE CONTACT THAT ONLY ONE REMEDY PART WAS BEING SENT PER MONTH. THE MANUFACTURER WAS NOT NOTIFIED OF THE PROBLEM. THE CONTACT HAD NOT EXPERIENCED A FAILURE. .UPDATED 06/09/14 *BF THE CONSUMER STATED THE VEHICLE HAS BEEN REPAIRED IN ACCORDANCE TO THE RECALL NOTICE. UPDATED 06/16/2014 *JS
NO ACCIDENT...YET. I HAVE RECEIVED 3 RECALL NOTICES IN THE MAIL FROM CHRYSLER REGARDING THE TRANSMISSION OIL COOLER TUBE - SAFETY RECALL N28/NHTSA/ 13V-234 OVER THE COURSE OF A YEAR. WITH EACH NOTICE I HAVE CALLED THE SUPERSTITION JEEP CHRYSLER DEALERSHIP WHERE I BOUGHT MY VEHICLE. EACH TIME I AM TOLD THEY WOULD HAVE TO ORDER THE PART AND THEN CALL ME BACK TO SCHEDULE THE REPAIR. THERE IS NEVER A CALL BACK. WITH TODAY'S 3RD NOTICE, I WAS AGAIN TOLD THE PART WAS NOT IN. THIS TIME THEY SAID THE PROBLEM IS THAT ONLY A VERY LIMITED NUMBER OF PARTS HAVE BEEN SHIPPED OUT AT A TIME. IT SEEMS WRONG OF THEM TO HOLD BACK ON SHIPPING THE PARTS IF THEY KNOW THEIR IS A POTENTIAL RISK TO OWNERS. PER THE RECALL NOTICE, I AM ISSUING THIS COMPLAINT. *TR
THIS IS COMPLAINT RELATED TO SAFETY RECALL NOTICE N28/NHTSA 13V-234 (TRANSMISSION OIL COOLER TUBE). LAST YEAR I HAD RECEIVED A SAFETY RECALL NOTICE N28/NHTSA 13V-234 FROM CHRYSLER. AS INSTRUCTED IN RECALL NOTICE I SCHEDULED AN APPOINTMENT WITH DEALER- MAGNUSSENS DODGE CHRYSLER JEEP, LOCATED AT 1901 GRASS VALLEY HWY, AUBURN, CA 95603, PH (530)885-2900. ON 02/05/2014, I BROUGHT MY VEHICLE IN TO GET SAFETY RECALL REPAIRS DONE. MR. BRIAN EVANS #1028, WHO IS A SERVICE ADVISOR WITH MAGNUSSEN, STATED THEY DID NOT HAVE A REQUIRED PART. I FOUND THIS SITUATION RATHER STRANGE. TWO WEEKS BEFORE MY APPOINTMENT I WAS REASSURED THAT PART WOULD BE THERE. SINCE I WAS ALREADY THERE WITH MY VEHICLE I BROUGHT TO HIS ATTENTION UNRELATED TO SAFETY RECALL NOTICE MECHANICAL ISSUE (POSSIBLE SQUEAKING BELT NOISE). AFTER INSPECTION OF MY 2013 JEEP WITH 10K ON ODOMETER, THEY TOLD ME THAT IT NEEDS A NEW WATER PUMP? THEY REPLACED, FREE OF CHARGE, A WATER PUMP (INVOICE 189828). THEY HOLD MY JEEP IN THEIR SHOP FOR TWO DAYS. COMMUNICATIONS WITH SERVICE ADVISOR/DEPARTMENT WERE HORRIBLE. I HAVE TO SPEND SIGNIFICANT AMOUNT OF TIME JUST TO LOCATE AND CONTACT THEIR SERVICE MANAGER IN ORDER TO KNOW WHEN MY VEHICLE WILL BE READY FOR PICK UP. WHEN I FINALLY PICKED MY JEEP UP ON 02/07/2014 [XXX]. TOLD ME AGAIN THAT REQUIRED TRANSMISSION OIL COOLER TUBE WOULD BE THERE SOON. HE PROMISED THIS REPLACEMENT PART ??WILL BE RESERVED FOR MY VEHICLE?? AND HE WILL CONTACT ME AS SOON AS HE GETS IT??. HERE WE ARE IN THE BEGINNING OF MONTH MAY?. I AM STILL WAITING TO HEAR FROM MAGNUSSENS DODGE CHRYSLER JEEP. ALL MY ATTEMPTS TO CONTACT SAID SERVICE ADVISOR WENT NOWHERE. MOREOVER, THANKS TO MAGNUSSENS I AM DRIVING THIS UNSAFE JEEP EVERY DAY. AS OF TODAY NO PART REPLACEMENT MANDATED BY CHRYSLER RECALL WAS DONE. NOW WHAT? INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6). *TR
RECEIVED ANOTHER RECALL NOTICE REGARDING THE TRANSMISSION OIL COOLER TUBE. HAD THE VEHICLE INSPECTED ON JAN 20, 2014. CALLED THE JEEP DEALERSHIP AND WAS TOLD AGAIN THAT THEY ARE RECEIVING ONE PART PER WEEK FOR THE RECALL. THE DEALERSHIP WAS WORKING ON VEHICLE #17 AND I WAS #42 IN THE WAITING LIST. AT ONE PART BEING ORDERED PER WEEK, IT WILL BE AT LEAST ANOTHER 25 WEEKS BEFORE I EXPECT TO HEAR THAT THE PART WILL BE AVAILABLE. *TR
TL* THE CONTACT OWNS A 2013 JEEP WRANGLER SPORT. THE CONTACT STATED THAT SHE RECEIVED A NOTICE FOR NHTSA CAMPAIGN NUMBER 13V234000 (POWER TRAIN, STEERING) AND WAS INFORMED BY THE DEALER THAT THE PARTS WERE NOT AVAILABLE. THE CONTACT FELT THAT THE MANUFACTURER HAD EXCEEDED A REASONABLE TIME FOR REPAIRED. THE MANUFACTURER WAS CONTACTED ABOUT THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. THE CURRENT MILEAGE WAS 4,500.
TL* THE CONTACT OWNS A 2013 JEEP WRANGLER. THE CONTACT RECEIVED A NOTICE FOR NHTSA CAMPAIGN NUMBER 13V234000 (POWER TRAIN, STEERING) BUT WAS INFORMED THAT THE PARTS WERE NOT AVAILABLE. THE CONTACT HAS NOT EXPERIENCED A FAILURE. THE MANUFACTURER WAS NOT CONTACTED.
AFTER NUMEROUS ATTEMPTS TO HAVE A RECALL REGARDING THE TRANSMISSION OIL COOLING TUBE REPAIRED I AM WRITING TO COMPLAIN REGARDING CHRYSLER CORPORATIONS EXTREMELY SLOW RESPONSE TO PROVIDE PARTS TO MY LOCAL DEALER. AFTER RECEIVING THE RECALL NOTICE, I CONTACTED MY LOCAL DEALER FOR THE REPAIR AT THE 3,500 MILE SERVICE. I WAS TOLD THAT THE PARTS WERE NOT AVAILABLE. DURING THE 7,000 MILE SERVICE VISIT I WAS TOLD THAT THE PARTS WERE BEING RATIONED BY CHRYSLER AND MY PARTS WOULD BE ORDERED. DURING THE REQUIRED ALIGNMENT VISIT AT 8,000 MILES, I WAS TOLD THAT THERE WERE 16 PEOPLE IN FRONT OF ME. I NEXT CONTACTED CHRYSLER TO COMPLAIN AND WAS TOLD THAT THEY WERE AWARE OF THE PROBLEM AND WERE TRYING TO RECTIFY THE SITUATION. I NEXT EMAILED MY DEALER TO EXPRESS MY FRUSTRATION AND WAS TOLD THAT MY EMAIL WOULD BE SHARED WITH THE DEALERSHIP HIERARCHY. TWO DAYS AGO I RECEIVED MY THIRD RECALL NOTICE AND EMAILED THE DEALERSHIP AGAIN TO SEE IF THE PART HAS ARRIVED WITH NO RESPONSE. *TR
TL* THE CONTACT OWNS A 2013 JEEP WRANGLER. THE CONTACT STATED THAT HE ATTEMPTED TO HAVE HIS VEHICLE REPAIRED UNDER NHTSA CAMPAIGN NUMBER: 13V234000 (POWER TRAIN , STEERING) BUT WAS INFORMED THAT THE PARTS WERE NOT AVAILABLE AND THAT THE DEALERS WERE RECEIVING ONE PART PER WEEK. THE CONTACT STATED THAT THE MANUFACTURER HAD EXCEEDED A REASONABLE TIME FOR REPAIR. THE CONTACT HAD NOT EXPERIENCED A FAILURE.
TL* THE CONTACT OWNS A 2013 JEEP WRANGLER. THE CONTACT STATED THAT SHE WAS VERY CONCERNED FOR HER SAFETY SINCE THE PARTS WERE STILL NOT AVAILABLE FOR NHTSA CAMPAIGN NUMBER: 13V234000 (POWER TRAIN , STEERING). THE DEALER WAS CONTACTED. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE. THE CONTACT HAS NOT EXPERIENCED THE FAILURE. THE CURRENT MILEAGE WAS 12,148.
TL* THE CONTACT OWNS A 2013 JEEP WRANGLER. THE CONTACT STATED THAT SHE ATTEMPTED TO HAVE HER VEHICLE REPAIRED UNDER NHTSA CAMPAIGN NUMBER: 13V234000 (POWER TRAIN , STEERING) BUT WAS INFORMED THAT THE PARTS WERE NOT AVAILABLE AND THAT THE DEALERS WERE RECEIVING ONE PART PER WEEK. THE CONTACT STATED THAT THE MANUFACTURER HAD EXCEEDED A REASONABLE TIME FOR REPAIR. THE CONTACT HAD NOT EXPERIENCED A FAILURE.
I HAVE BEEN RECEIVING RECALL NOTICES (N28 / NHTSA 13V-234 TRANSMISSION OIL COOLER TUBE) FOR ROUGHLY A YEAR NOW BUT EVERY TIME I ASK THE DEALER ABOUT IT I GET A SONG AND DANCE ABOUT HOW IT IS CHRYSLERS FAULT THAT THEY ARE NOT GETTING THE PARTS OUT . COME ON NOW, A YEAR? 3 NOTICES AND NO PARTS? *JS
I HAVE A TRANSMISSION OIL TUBE COOLER RECALL, SAFTEY RECALL N28/NHTSA 13V-234. FOR THE BETTER PART OF 6 MONTHS I HAVE BEEN TRYING TO GET THE RECALL WORK DONE MY DEALER (PARK CHRYSLER JEEP, BURNSVILLE MN) TELLS ME I AM ON THE LIST BUT THEY DONT HAVE THE PARTS. *JS
TL-THE CONTACT OWNS A 2013 JEEP WRANGLER. THE CONTACT RECEIVED THE RECALL NOTIFICATION RELATED TO NHTSA CAMPAIGN ID NUMBER 13V234000(POWERTRAIN, STEERING). THE CONTACT STATED THAT REPAIRS WAS NOT TAKEN CARE OF IN A REASONABLE AMOUNT OF TIME. THE DEALER INDICATED PARTS ARE NOT AVAILABLE. CONTACT HAD NOT EXPERIENCE A FAILURE. THE MANUFACTURER HAS NOT BEEN CONTACTED. RG
TL* THE CONTACT OWNS A 2013 JEEP WRANGLER. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN ID NUMBER 13V234000 (POWERTRAIN, STEERING). THE CONTACT STATED THAT THE REPAIRS WAS NOT TAKEN CARE OF IN A REASONABLE AMOUNT OF TIME. THE DEALER INDICATED THAT THE PARTS WERE NOT AVAILABLE. CONTACT HAD NOT EXPERIENCED A FAILURE. THE MANUFACTURER WAS NOT CONTACTED.
TL* THE CONTACT OWNS A 2013 JEEP WRANGLER. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN ID NUMBER 13V234000 (POWER TRAIN , STEERING) AND STATED THAT THE PART NEEDED TO COMPLETE THE REPAIR WAS UNAVAILABLE. THE DEALER ADVISED THE CONTACT THAT ONLY ONE REMEDY KIT WAS BEING SENT BY THE MANUFACTURER EVERY TEN DAYS. THE MANUFACTURER WAS NOT NOTIFIED OF THE PROBLEM. THE CONTACT HAD NOT EXPERIENCED A FAILURE.
TL* THE CONTACT OWNS A 2013 JEEP WRANGLER. THE CONTACT STATED THAT HE ATTEMPTED TO HAVE THE VEHICLE REPAIRED UNDER NHTSA CAMPAIGN NUMBER: 13V234000 (POWER TRAIN , STEERING) BUT WAS INFORMED THAT THE PARTS WERE NOT AVAILABLE. THE CONTACT FELT THAT SINCE THE FAILURE WAS REPORTED IN JUNE OF 2013, THERE SHOULD HAVE BEEN A REMEDY AVAILABLE BEFORE APRIL OF 2014. THE CONTACT STATED THAT THE MANUFACTURER HAD EXCEEDED A REASONABLE TIME FOR REPAIR. THE CONTACT HAD NOT EXPERIENCED A FAILURE. THE VIN WAS NOT AVAILABLE.
TL* THE CONTACT OWNS A 2013 JEEP WRANGLER. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 13V234000 (POWER TRAIN , STEERING) AND STATED THAT PARTS WERE NOT AVAILABLE TO PERFORM THE REPAIR. THE DEALER WAS CONTACTED AND THE MANUFACTURER WAS MADE AWARE OF THE PROBLEM. THE VEHICLE HAD NOT EXPERIENCE A FAILURE.
TL* THE CONTACT OWNS A 2013 JEEP WRANGLER. THE CONTACT RECEIVED A RECALL NOTICE FOR NHTSA CAMPAIGN NUMBER 13V234000 (POWER TRAIN, STEERING) BUT WAS INFORMED BY THE DEALER THAT THE PARTS WERE NOT AVAILABLE. THE MANUFACTURER WAS CONTACTED ABOUT THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE.
TL* THE CONTACT OWNS A 2013 JEEP WRANGLER. THE CONTACT STATED THAT HE ATTEMPTED TO HAVE HIS VEHICLE REPAIRED UNDER NHTSA CAMPAIGN NUMBER: 13V234000 (POWER TRAIN , STEERING) BUT WAS INFORMED THAT THE PARTS WERE NOT AVAILABLE AND THAT THE DEALERS WERE RECEIVING ONE PART PER WEEK. THE CONTACT STATED THAT THE MANUFACTURER HAD EXCEEDED A REASONABLE TIME FOR REPAIR. THE CONTACT HAD NOT EXPERIENCED A FAILURE.
TL* THE CONTACT OWNS A 2013 JEEP WRANGLER. THE CONTACT RECEIVED A RECALL NOTIFICATION OF NHTSA CAMPAIGN ID NUMBER 13V234000 (POWER TRAIN , STEERING) AND THE PART NEEDED WAS CURRENTLY UNAVAILABLE. THE DEALER WAS UNABLE TO PROVIDE AN EXPECTED DATE FOR THE PART TO BECOME AVAILABLE. THE MANUFACTURER WAS NOTIFIED OF THE PROBLEM. THE CONTACT HAD NOT EXPERIENCED A FAILURE.
TL* THE CONTACT OWNS A 2013 JEEP WRANGLER. THE CONTACT STATED THAT HE WAS CONCERNED FOR HIS SAFETY SINCE THE PARTS WERE STILL NOT AVAILABLE FOR NHTSA CAMPAIGN NUMBER: 13V234000 (POWER TRAIN , STEERING). THE DEALER WAS CONTACTED. THE MANUFACTURER WAS MADE AWARE OF THE PROBLEM. THE CONTACT HAD NOT EXPERIENCED THE FAILURE. THE VEHICLE CURRENT MILEAGE WAS 9,200. UPDATED 6/10/14*CN THE CONSUMER STATED AS OF MAY 29, 2014, THE PARTS WERE STILL NOT AVAILABLE. UPDATED 07/24/14
TL* THE CONTACT OWNS A 2013 JEEP WRANGLER. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN ID NUMBER: 13V234000 (POWER TRAIN, STEERING) BUT WAS ADVISED BY THE DEALER THAT THE PARTS NEEDED TO COMPLETE THE REPAIR WERE NOT AVAILABLE. THE MANUFACTURER WAS ALSO CONTACTED AND COULD NOT PROVIDE AN ESTIMATED ARRIVAL DATE. THE CONTACT HAD NOT EXPERIENCED A FAILURE.
ON SATURDAY, I RECEIVED THE SECOND NOTICE FOR RECALL ON MY VEHICLE (N28). I HAVE BEEN TRYING FOR MONTHS TO HAVE THIS REPAIR DONE AND THE DEALER HAS A LONG LIST OF CUSTOMERS WAITING FOR PARTS. I AM CURRENTLY NUMBER 30 ON THE LIST. ANOTHER LOCAL DEAL HAS 40 PEOPLE WAITING. THIS IS RIDICULOUS TO WAIT 6+ MONTH FOR REPAIR PARTS FOR A RECALL. THE RECALL WAS ANNOUNCED IN JUNE OF LAST YEAR AND THE DEALER IS GETTING 1 TO 2 SETS OF REPAIR PARTS A WEEK. *JS
SAFETY RECALL N28/NHTSA 13V-234. I RECEIVED THIS RECALL NOTICE APPROXIMATELY AUGUST 2013. I IMMEDIATELY CALLED FOR APPOINTMENT. THEY HAD NO PARTS. I WAS INSTRUCTED TO CALL AGAIN LATER. I HAVE CALLED AGAIN FOUR MORE TIMES....SAME RESPONSE OVER 5 MONTHS. APPROXIMATELY AT SIXTH MONTH (FEBRUARY 2014) I PHYSICALLY WENT TO DEALER. THEY TOOK MY NAME AND INFO...SAID THEY WOULD ORDER PART AND CALL ME TO MAKE APPOINTMENT FOR REPAIR. I CALLED TWO MONTHS LATER AFTER NOT HEARING FROM THEM AND THEY HAD NO RECORD SHOWING I CAME IN. IT HAS BEEN NEARLY 8-9 MONTHS SINCE RECALL NOTICE AND I CANNOT GET THEM TO COOPERATE OR WORK WITH ME TO GET IT FIXED! WOE TO THEM IF/WHEN MY JEEP CATCHES FIRE OR DAMAGES MY JEEP OR CAUSES INJURY. BOUGHT AT SECRET CITY CHRYSLER JEEP IN OAK RIDGE, TN. MY NAME:[XXX],[XXX]. [XXX]. THEIR CUSTOMER SERVICE HAS BEEN TERRIBLE.....GREAT BEFORE I PURCHASED THE JEEP AND UPON NEGOTIATING SALE, VERY DISAPPOINTING AFTER PURCHASE WAS MADE....I SUPPOSE THIS BEING TYPICAL. SEVERAL UNRELATED ISSUES TO RECALL NOTICE ALREADY BADLY HANDLED. *JS
TL* THE CONTACT OWNS A 2013 JEEP WRANGLER. THE CONTACT STATED THAT HE ATTEMPTED TO HAVE THE VEHICLE REPAIRED UNDER NHTSA CAMPAIGN NUMBER: 13V234000 (POWER TRAIN , STEERING) BUT WAS INFORMED THAT THE PARTS WERE NOT AVAILABLE AND THAT THE DEALER WAS ONLY RECEIVING ONE PART PER WEEK. THE CONTACT WAS INFORMED BY THE DEALER THAT IT WOULD TAKE BE APPROXIMATELY ONE YEAR OR MORE TO BEFORE THEY COULD PERFORM THE RECALL ON THE VEHICLE. THE CONTACT FELT THAT SINCE THE FAILURE WAS REPORTED IN JUNE OF 2013, THERE SHOULD HAVE BEEN A REMEDY AVAILABLE BEFORE APRIL OF 2014. THE CONTACT STATED THAT THE MANUFACTURER HAD EXCEEDED A REASONABLE TIME FOR REPAIR. THE CONTACT HAD NOT EXPERIENCED A FAILURE. UPDATED 05/21/14 *BF UPDATED 06/2/2014 *JS.
I HAVE BEEN INFORMED BY MAIL THAT THERE WAS A RECALL INVOLVING THE TRANSMISSION OIL COOLER TUBE. WHEN I CALL THE DEALERSHIP FOR SERVICE, I'M TOLD THEY DON'T HAVE THE PARTS, CAN ONLY ORDER 1 PART A MONTH AND THAT I WOULD HAVE TO WAIT.....BEEN OVER A YEAR NOW. *TR
TL* THE CONTACT OWNS A 2013 JEEP WRANGLER. THE CONTACT STATED THAT SHE WAS CONCERNED FOR HER SAFETY SINCE THE PARTS WERE STILL NOT AVAILABLE FOR NHTSA CAMPAIGN NUMBER: 13V234000 (POWER TRAIN , STEERING). THE MANUFACTURER WAS MADE AWARE OF THE PROBLEM. THE VEHICLE HAD NOT EXPERIENCED THE FAILURE. THE CURRENT MILEAGE WAS 17,000.
I GOT A RECALL NOTICE, TOOK THE CAR IN SEVERAL MONTHS AGO. I TOOK MY CAR IN FOR INSPECTION TO DEALER (CHRYSLER, DODGE, JEEP) AND THEY CONFIRMED RECALL AND SAID THEY WOULD HAVE TO ORDER THE PART. DEALER NOW, TWO MONTHS LATER TELLS ME THE MANUFACTURER IS ONLY RELEASING 1 PART A WEEK FOR RECALL CORRECTION. THIS SEEMS TO BE A POOR WAY OF REPAIRING RECALLS AS THE RISK CONTINUES.. DOES CHRYSLER TAKE THESE THINGS SERIOUSLY? *TR
TL* THE CONTACT OWNS A 2013 JEEP WRANGLER. THE CONTACT STATED THAT SHE ATTEMPTED TO HAVE THE VEHICLE REPAIRED UNDER NHTSA CAMPAIGN NUMBER:13V234000 (POWER TRAIN , STEERING) BUT WAS MADE AWARE THAT PARTS WERE NOT AVAILABLE AND THE REPAIRS WERE UNABLE TO BE PERFORMED FOR THE RECALL. THE CONTACT STATED THAT THE MANUFACTURER HAD EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIRS. THE CONTACT HAD NOT EXPERIENCED A FAILURE.
TL* THE CONTACT OWNS A 2013 JEEP WRANGLER. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN ID NUMBER: 13V234000 (POWER TRAIN AND STEERING) BUT WAS ADVISED BY THE DEALER THAT THE PART NEEDED TO COMPLETE THE REPAIR WAS NOT AVAILABLE. THE CONTACT RECEIVED THE NOTICE MONTHS AGO. THE MANUFACTURER WAS ALSO CONTACTED AND COULD NOT PROVIDE A REASONABLE TIMEFRAME FOR WHEN THE VEHICLE WOULD RECEIVE THE RECALL REPAIRS. THE CONTACT HAD NOT EXPERIENCED A FAILURE.
TL* THE CONTACT OWNS A 2013 JEEP WRANGLER. THE CONTACT STATED THAT HE RECEIVED A NOTICE FOR NHTSA CAMPAIGN NUMBER 13V234000 (POWER TRAIN, STEERING) AND WAS INFORMED THAT THE PART WAS NOT AVAILABLE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. THE MANUFACTURER WAS CONTACTED ABOUT THE ISSUE. THE VIN WAS UNAVAILABLE.
AFTER DISCONNECTING THE BATTERY FOR A PERIOD OF 24 HOURS, RECONNECTED THE BATTERY POSITIVE TERMINAL THEN NEGATIVE TERMINAL. TRIED TO START THE JEEP AND DASH READS HOTOIL, CHECK TPM SYSTEM, SWAY BAR LIGHT AND CHECK/SERVICE ENGINE LIGHT ON AND ENGINE WILL NOT START/ EVEN CRANK OVER. THE KEY FOB WILL NOT UNLOCK OR LOCK DOORS. THE LAST THING IS THAT CANT DISARM JEEP SECURITY SYSTEM. *TR
TL* THE CONTACT OWNS A 2013 JEEP WRANGLER UNLIMITED. THE CONTACT RECEIVED THE RECALL NOTIFICATION RELATED TO NHTSA CAMPAIGN ID NUMBER 13V234000 (POWER TRAIN, STEERING) JANUARY 2014; HOWEVER, THE PART NEEDED WAS UNAVAILABLE TO PERFORM THE REPAIR. THE MANUFACTURER WAS NOTIFIED. THE APPROXIMATE MILEAGE WAS 18,000.
TL* THE CONTACT OWNS A 2013 JEEP WRANGLER. THE CONTACT STATED THAT NHTSA CAMPAIGN NUMBER 13V234000 (POWER TRAIN, STEERING) HAD EXCEEDED A REASONABLE TIME FOR REPAIR. THE CONTACT RECEIVED THE RECALL LETTER OCTOBER 2013. THE DEALER ADVISED THAT THEY DID NOT KNOW WHEN THE PART WOULD BECOME AVAILABLE FOR THE RECALL REPAIR. THE CONTACT HAD NOT EXPERIENCED A FAILURE.
TL* THE CONTACT OWNS A 2013 JEEP WRANGLER. THE CONTACT STATED THAT NHTSA CAMPAIGN NUMBER 13V234000 (POWER TRAIN,STEERING) HAD EXCEEDED REASONABLE TIME FOR REPAIR. THE CONTACT RECEIVED THE RECALL LETTER JANUARY OF TWO THOUSAND THIRTEEN. THE DEALER ADVISED THE CONTACT THAT SHE WAS PLACED ON A WAITING LIST AND THE MANUFACTURER PROVIDED ONE REPAIR KIT PART PER WEEK. THE VIN WAS NOT AVAILABLE. THE VEHICLE WAS NOT REPAIRED AND THE FAILURE WAS NOT EXPERIENCED. UPDATED 05/28/14 MA
2013 JEEP WRANGLER. CONSUMER WRITES IN REGARDS TO TRANSMISSION COOLER TUBE RECALL ISSUES. *SMD THE DEALER INFORMED THE CONSUMER THE PART WAS NOT AVAILABLE, AND IT WOULD BE A 2 MONTH WAIT. RECALL # 13V234000. *JB
TL* THE CONTACT OWNS A 2013 JEEP WRANGLER. THE CONTACT STATED THAT HE RECEIVED A NOTICE FOR NHTSA CAMPAIGN NUMBER: 13V234000 (POWER TRAIN , STEERING) ABOUT SIX MONTH AGO AND THE PARTS WERE STILL NOT AVAILABLE. THE CONTACT MENTIONED THAT HE WAS VERY CONCERNED FOR HIS SAFETY. THE DEALER WAS CONTACTED. THE MANUFACTURER WAS MADE AWARE OF THE PROBLEM. THE VEHICLE HAS NOT EXPERIENCE THE FAILURE. THE CURRENT MILEAGE WAS 18,000.
TL* THE CONTACT OWNS A 2013 JEEP WRANGLER. THE CONTACT STATED THAT SHE WAS VERY CONCERNED FOR HER SAFETY SINCE THE DEALER STATED THAT THE PARTS WERE STILL NOT AVAILABLE FOR RECALL NHTSA CAMPAIGN NUMBER: 13V234000 (POWER TRAIN , STEERING). THE MANUFACTURER WAS MADE AWARE THAT THE PARTS WERE NOT AVAILABLE. THERE ARE NO FAILURES AT THIS TIME. THE CURRENT MILEAGE WAS 5,000.
I WAS NOTIFIED OF A SAFETY RECALL (N28/ NHTSA 13V-234) OVER THREE MONTHS AGO. I HAVE CALLED THE DEALERSHIP SEVERAL TIMES AND THEY KEEP STATING THAT THE PARTS ARE NOT AVAILABLE. WHAT KIND OF RECOURSE DO I HAVE? *TR
2013 JEEP WRANGLER . CONSUMER WRITES IN REGARDS TO VEHICLE ELECTRICAL PROBLEMS. *SMD THE CONSUMER STATED WHEN A TONE SOUNDED, THE BRAKE LIGHT, ABS AND STABILITY LIGHTS ILLUMINATED. ALSO THE SPEEDOMETER AND TACHOMETER NEEDLES WENT TO ZERO, AND THE CRUISE CONTROL SHUT OFF, SLOWING THE VEHICLE DOWN INSTANTLY. THE STABILITY AND BRAKE SWITCH WERE REPLACED. *JB
TL* THE CONTACT OWNS A 2013 JEEP WRANGLER. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN ID NUMBER: 13V234000 (POWER TRAIN , STEERING) AND ATTEMPTED TO HAVE THE VEHICLE REPAIRED BUT THE PARTS WERE UNAVAILABLE. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED. THE CONTACT HAD NOT EXPERIENCED A FAILURE.
I TOOK MY VEHICLE IN FOR RECALL ON THE NHTSA CAMPAIGN ID NO. 13V234000 WAS TOLD PARTS HAD TO BE ORDERED. TODAY (3 MONTHS LATER) I WAS NOTIFIED THAT IT WILL BE SEVERAL MORE MONTHS BECAUSE THE MANUFACTURER IS ONLY ALLOWING THE DEALERSHIP TO ORDER 1 PART EVERY 10 DAYS AND I'M STILL DOWN ON THE LIST. I FIND THIS TOTALLY UNACCEPTABLE. AFTER 3 MONTHS I STILL NEED TO WAIT SEVERAL MONTHS TO HAVE A RECALL COMPLETED? *TR
TL* THE CONTACT OWNS A 2013 JEEP WRANGLER. THE CONTACT STATED THAT NHTSA CAMPAIGN NUMBER: 13V234000 (POWER TRAIN, STEERING) HAD SURPASSED A REASONABLE AMOUNT OF TIME FOR REPAIR BECAUSE THE PART WAS NOT AVAILABLE. THE MANUFACTURER WAS ALSO MADE AWARE OF THE PROBLEM HOWEVER, DECLINED TO PROVIDE PART AVAILABILITY INFORMATION TO THE CONTACT. THE CONTACT WAS CONCERNED BECAUSE THE VEHICLE WAS EXHIBITING AN ABNORMAL REDUCTION IN TRANSMISSION POWER. THE FAILURE MILEAGE WAS 60.
TL* THE CONTACT OWNS A 2013 JEEP WRANGLER. THE CONTACT STATED THAT HE ATTEMPTED TO HAVE THE VEHICLE REPAIRED UNDER NHTSA CAMPAIGN NUMBER: 13V234000 (POWER TRAIN , STEERING ) BUT WAS INFORMED THAT THE PARTS WERE NOT AVAILABLE AND THAT THE DEALERS WERE ONLY RECEIVING TWO RECALL REPAIR KITS PER MONTH. THE CONTACT FELT THAT SINCE THE FAILURE WAS REPORTED IN JUNE OF 2013, THERE SHOULD HAVE BEEN AN ADEQUATE REMEDY AVAILABLE BEFORE MARCH OF 2014. THE CONTACT STATED THAT THE MANUFACTURER HAD EXCEEDED A REASONABLE TIME FOR REPAIR. THE CONTACT HAD NOT EXPERIENCED A FAILURE.
ON FRIDAY MARCH 14, 2014 I WAS DRIVING WITH MY 1 YEAR OLD DAUGHTER ON HARMONY CHURCH ROAD (ROUTE 704) ON MY WAY TO MY SON'S ELEMENTARY SCHOOL. MY DAUGHTER WAS IN A CAR SEAT IN THE BACK SEAT, DIRECTLY BEHIND THE PASSENGER SEAT. WHILE EN ROUTE, MY 2013 JEEP WRANGLER UNLIMITED HIT DRIFTED TO THE SHOULDER OF THE ROAD AND THE PASSENGER SIDE FRONT TIRE WAS PULLED INTO SOFT MUD. I LOST CONTROL OF THE VEHICLE. MY VEHICLE WAS PULLED TO THE RIGHT SHOULDER OF THE ROAD AND I WENT OFF THE ROAD. THE VEHICLE STRUCK A TREE AND VARIOUS BUSHES. THE LOUDOUN COUNTY SHERIFF?S DEPARTMENT AND LOUDOUN COUNTY FIRE AND RESCUE RESPONDED TO THE SCENE. MY HUSBAND AND I RECENTLY PUT LARGER TIRES AND RIMS ON THE JEEP AND A 3? LIFT KIT. MY HUSBAND COMMENTED THAT WITH THE LARGER TIRES AND THE RAISED HEIGHT, THE JEEP WAS MORE DIFFICULT TO CONTROL ON THE ROAD AND I HAD NOTICED THE VEHICLE VISIBLY ?WANDER? ON THE ROAD WHEN I HAD FOLLOWED MY HUSBAND WHILE HE WAS DRIVING THE JEEP. THE SHERIFF?S DEPARTMENT CALLED MY HUSBAND AT HOME AND HE RESPONDED TO THE ACCIDENT SCENE AND TOOK OUR DAUGHTER. I SUSTAINED INJURES IN THE COLLISION, BUT MY DAUGHTER WAS UNHARMED. THE JEEP?S AIRBAGS FAILED TO DEPLOY AND I SUSTAINED A FRACTURED NOSE, FACIAL LACERATIONS, FACIAL CONTUSIONS AND A CONTUSION TO MY STERNUM. I WAS TAKEN BY AMBULANCE TO LEESBURG HOSPITAL AT 224 CORNWALL STREET. *TR
TL* THE CONTACT OWNS A 2013 JEEP WRANGLER. THE CONTACT STATED THAT HE WAS VERY CONCERNED FOR HIS SAFETY SINCE THE PARTS FOR RECALL NHTSA CAMPAIGN NUMBER: 13V234000 (POWER TRAIN , STEERING) WERE STILL NOT AVAILABLE. THE DEALER WAS CONTACTED. THE MANUFACTURER WAS MADE AWARE OF THE PROBLEM. THE VEHICLE HAD NOT EXHIBITED THE FAILURE. THE CURRENT MILEAGE WAS 18,000.
TL* THE CONTACT OWNS A 2013 JEEP WRANGLER. THE CONTACT STATED THAT NHTSA CAMPAIGN NUMBER: 13V234000 (POWER TRAIN , STEERING) HAD SURPASSED A REASONABLE AMOUNT OF TIME FOR REPAIR. THE DEALER STATED THE PART WAS NOT AVAILABLE AND THE MANUFACTURER WAS ONLY ISSUING ONE REPAIR KIT EVERY 14 DAYS. THE MANUFACTURE WAS NOT MADE AWARE OF THE PROBLEM. THE VEHICLE WAS REPAIRED. THE CONTACT HAD NOT EXPERIENCED A FAILURE. THE VIN WAS NOT AVAILABLE.
TL* THE CONTACT OWNS A 2013 JEEP WRANGLER. THE CONTACT STATED THAT HE RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 13V234000 (POWER TRAIN , STEERING ) IN NOVEMBER 2013. THE CONTACT STATED THAT HE ATTEMPTED TO HAVE THE VEHICLE REPAIRED BUT THE PARTS WERE NOT AVAILABLE. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOTIFIED. THE CONTACT HAD NOT EXPERIENCED A FAILURE. UPDATED 05/12/2014*LJ
2013 JEEP WRANGLER. CONSUMER WRITES IN REGARDS TO TRANSMISSION OIL COOLER TUBE RECALL. *SMD THE CONSUMER STATED SHE RECEIVED THE RECALL LETTER IN OCTOBER 2013. TO DATE, THE PARTS ARE STILL NOT AVAILABLE. *JB
TL* THE CONTACT OWNS A 2013 JEEP WRANGLER. THE CONTACT STATED WHILE DRIVING APPROXIMATELY 40 MPH, THE CRUISE CONTROL WOULD SHUT OFF IF THE VEHICLE HIT A BUMP. ALSO,THE CONTACT STATED THAT WHILE SITTING IN VEHICLE WITH ENGINE OFF, THE DOORS WOULD UNLOCK AND THE SIGNALS WOULD FLASH. BOTH FAILURES HAVE OCCURRED THIRTY TWO TIMES OVER A PERIOD OF SIX MONTHS. THE VEHICLE WAS TAKEN TO AN AUTHORIZED DEALER WHO COULD NOT DUPLICATE THE FAILURES. THE MANUFACTURER WAS NOTIFIED OF THE FAILURES. THE APPROXIMATE FAILURE MILEAGE WAS 19,900.
I RECEIVED A SAFETY RECALL NOTICE N28/NHTSA 13V-234 FOR THE TRANSMISSION OIL COOLER TUBE IN OCT. 2013. 5 MONTHS LATER I'M STILL BEING TOLD BY MY DEALER THAT I'M ON A WAITING LIST TO HAVE THIS TAKEN CARE OF. I DON'T KNOW WHAT THE NHTSA'S DEFINITION OF REMEDYING THIS DEFECT WITHIN A REASONABLE TIME IS, HOWEVER, 5 MONTHS DEFINITELY SEEMS EXCESSIVE TO ME FOR A RECALL THAT STATES "THE LOSS OF TRANSMISSION FUNCTION MAY INCREASE THE RISK OF A CRASH". *TR
WENT TO THE DEALERSHIP TO HAVE THIS RECALL SERVICE PERFORMED. WAS TOLD THERE WERE NO PARTS AVAILABLE, THAT I WOULD BE PUT ON A VERY LONG LIST OF CUSTOMERS WAITING FOR A PART TO ARRIVE. THIS DEALERSHIP ONLY GETS 1 PART EVERY 2 WEEKS. THERE ARE HUNDREDS OF NAMES ON THE LIST PRIOR TO MINE. HOW CAN THIS BE ACCEPTABLE? *TR
TL* THE CONTACT OWNS A 2013 JEEP WRANGER. THE CONTACT STATED THAT SHE RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER 13V234000 (POWER TRAIN , STEERING) AND WAS INFORMED BY THE MANUFACTURER AND DEALER THAT THE PART WAS NOT AVAILABLE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. THE VIN WAS NOT AVAILABLE.
RECEIVED NOTIFICATION FROM CHRYSLERSAFETY RECALL N28/NHTSA 13V-234 NOTIFICATION REPORTS TRANSMISSION OIL COOLER TUBE CAN CAN WEAR AND LEAK AND CAUSE A FIRE-NOTICE WAS OCTOBER 2013-HAVE CONTACTED ZAPPONE CHRYSLER IN CLIFTON PARK, NY & CHRYSLER HOT LINE REPEATEDLY TO HAVE THIS CORRECTED-TODAY THE DEALER AGAIN TOLD ME SORRY WE GET ABOUT ONE KIT EVERY 2 WEEKS FROM CHRYSLER. IF CHRYSLER CANNOT REPAIR IMMEDIATELY I WOULD WANT THEM TO TAKE THE VEHICLE BACK & REFUND OUR PAYMENT. *TR
WENT TO DEALERSHIP TO HAVE THIS ISSUE FIXED AND WAS TOLD THEY DID NOT HAVE THE PART TO FIX THE PROBLEM. NOT ONLY DID THEY NOT HAVE THE PART BUT CHRYSLER ALLOWED THEM TO ORDER ONE PART EVERY 14 DAYS! THIS MEANS THEY ARE FIXING 2 JEEPS A MONTH! I LIVE IN VA BEACH WHERE THERE IS AN ABUNDANCE OF JEEP VEHICLES AND SEVERAL LARGE JEEP DEALERSHIPS. HOW ON EARTH CAN YOU EXPECT TO HAVE THE ISSUE CORRECTED WHEN THERE ARE ONLY 2 VEHICLES BEING REPAIRED MONTHLY! I COULDN'T BELIEVE THIS FOOLISHNESS AND HAD TO CONTACT CHRYSLER MYSELF. BILL CONFIRMED THEY ARE ONLY ALLOWING DEALERSHIPS 1 PART EVERY 14 DAYS. WHY YOU ASK? BECAUSE THEY DO NOT WANT TO RUN OUT OF STOCK! THEY ARE FAILING TO MAKE THE PARTS AVAILABLE BECAUSE THEY DO NOT WANT TO RUN OUT OF STOCK! REALLY? WE ARE DRIVING THESE VEHICLES THAT COST NEARLY $40,000! AND ENDANGERING OUR LIVES BECAUSE THEY DON'T WANT TO DEPLETE THEIR STOCK. ARE THEY MAKING THE PARTS IN SOMEBODY'S BASEMENT?! IF I GET IN AN ACCIDENT AS A RESULT OF THIS COMPLETE INCOMPETENCE CHRYSLER WILL BE HELD RESPONSIBLE. FYI! RIDICULOUS!!!!! *TR
2013 JEEP WRANGLER. CONSUMER WRITES IN REGARDS TO PARTS NOT AVAILABLE TO COMPLETE TRANSMISSION OIL COOLER TUBE RECALL NOTICE. *SMD THE CONSUMER STATED IT HAS BEEN OVER 6 MONTHS. *JB
TL* THE CONTACT OWNS A 2013 JEEP WRANGLER. THE CONTACT STATED THAT SHE RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 13V234000 (POWER TRAIN , STEERING ) IN JANUARY 2014. THE CONTACT STATED THAT SHE CONTACTED THE DEALER TO HAVE THE VEHICLE REPAIRED BUT THE PARTS WERE UNAVAILABLE. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOTIFIED. THE CONTACT HAD NOT EXPERIENCED A FAILURE. *TR
RECEIVED SAFETY RECALL NOTICE N28 / NHTSA 13V-234 TRANSMISSION OIL COOLER TUBE WHICH AFFECTS SOME 2012 AND 2013 JEEP WRANGLER VEHICLES EQUIPPED WITH AN AUTOMATIC TRANSMISSION. I CONTACTED OUR JEEP DEALER RIGHT AWAY AND THE RESPONSE I RECEIVED FROM THEM WAS THERE IS A NATIONAL BACKORDER ON THE PART IN QUESTION AND GET 1 PART EVERY 2 WEEKS. THEY HAVE FIXED 14 VEHICLES! WE ARE NUMBER 45 ON THE LIST. 2015 FOR REPLACEMENT WHEN AND IF THEY GET THE PART - THIS IS NOT ACCEPTABLE. HOW CAN THEY DO A RECALL WITHOUT SUFFICIENT PARTS AVAILABLE?
THIS WEBSITE SYSTEM DOES NOT SEEM PARTICULARLY WELL-SUITED FOR THIS FEEDBACK. I HAVE RECEIVED REPEATED RECALL NOTICES FROM CHRYSLER REGARDING THE TRANSMISSION COOLER TUBE. NHTSA 13V-234. ON THOSE FORMS, IT REQUESTS THAT WE LOG ONTO SAFERCAR.GOV IF THE DEALER FAILS TO REPAIR THE DEFECT WITHIN A REASONABLE TIME. I CANNOT FIND ANY PLACE TO REGISTER THAT COMPLAINT EXCEPT HERE. I HAVE RECEIVED A SERIES OF HARCOPY MAILINGS BETWEEN PERHAPS SEPTEMBER 2013 AND CURRENT (MAR 2014). THEY SUGGEST I CALL A LOCAL JEEP DEALER TO SCHEDULE A REPAIR. EACH TIME I CALL THE SERVICE DEPARTMENT OF THE LOCAL JEEP DEALER, I GET A DIFFERENT RESPONSE, SUCH AS "WE ONLY HAVE ENOUGH PARTS TO REPAIR VEHICLES ON THE EAST COAST FIRST. WE WILL EVENTUALLY CALL YOU WHEN WE HAVE PARTS AVAILABLE TO REPAIR YOURS IN COLORADO" THE NEXT TIME, THE DEALER SAID THEY STILL DON'T HAVE PARTS, AND THAT I MUST JUST KEEP CALLING BACK EVERY WEEK OR SO TO SEE WHEN THEY ARRIVE. THE THIRD TIME I CALLED THEY ASSURED ME THAT JEEP WILL CALL ME AS SOON AS THEY ARE AVAILABLE. THE FOURTH TIME THE LOCAL DEALER SAID THEY HAD NO MECHANISM TO CONTACT ME WHEN PARTS BECOME AVAILABLE, AND THE BURDEN WAS INDEED ON ME TO KEEP CALLING. WHAT A STUPID SYSTEM. MY DAUGHTER ALSO HAS A JEEP (A 2003 GCHEROKEE). SHE HAS UNDERGONE SIMILAR HASSLES WITH PARTS NOT BEING AVAILABLE FOR MORE THAN A YEAR FOR A RECALL. EACH TIME SHE CALLS IT IS A DIFFERENT STORY. I DON'T KNOW WHAT THE NHTSA BELIEVES IS A "REASONABLE TIME". BUT IT SEEMS STUPID TO KEEP MAILING ME HARDCOPY RECALL NOTICES IF JEEP DOESN'T HAVE THE PARTS OR ABILITY TO MAKE THE REPAIR. AND WHEN I CALL JEEP, THEY SHOULD HAVE A TRUE AND CONSISTENT STORY ABOUT WHAT I NEED TO DO TO GET THE REPAIR COMPLETED. *TR
TL* THE CONTACT OWNS A 2013 JEEP WRANGLER THE CONTACT STATED THAT NHTSA CAMPAIGN NUMBER: 13V234000 ( POWER TRAIN ) HAD EXCEEDED A REASONABLE TIME FOR REPAIR THE CONTACT RECEIVED THE NOTIFICATION SIX MONTHS PRIOR. THE MANUFACTURER ADVISED THE CONTACT THAT THE TUBE COOLER WAS ON RESTRICTION AND THE DEALER PLACED THE CONTACT ON AN INDEFINITE WAITING LIST. THE VEHICLE DID NOT EXPERIENCE A FAILURE. *TR
TL- THE CONTACT OWNS A 2013 JEEP WRANGLER. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN ID NUMBER: 13V234000 (POWER TRAIN , STEERING) AND STATED THAT THE PARTS WERE NOT AVAILABLE. THE DEALER ADVISED THAT PART WAS NOT AVAILABLE TO COMPLETE THE REQUIRED REPAIRS. THE MANUFACTURER WAS CONTACTED AND PROVIDED AN UNREASONABLE ESTIMATED DATE FOR WHEN THE CONTACT?S VEHICLE WOULD RECEIVE THE RECALL REPAIRS. THE CONTACT HAD NOT EXPERIENCED A FAILURE. DYD *TR
RECEIVED SAFETY RECALL NOTICE N28 / NHTSA 13V-234 TRANSMISSION OIL COOLER TUBE WHICH AFFECTS SOME 2012 AND 2013 JEEP WRANGLER VEHICLES EQUIPPED WITH AN AUTOMATIC TRANSMISSION. I CONTACTED OUR JEEP DEALER RIGHT AWAY AND THE RESPONSE I RECEIVED FROM THEM WAS THERE IS A NATIONAL BACKORDER ON THE PART IN QUESTION AND THEY HAVE NO IDEA WHEN IT WILL BE AVAILABLE. I HAD THEM PLACE ME ON A LIST THAT EXTENDED INTO 2015 FOR REPLACEMENT WHEN AND IF THEY GET THE PART. *TR
WHILE DRIVING FROM OLYMPIA WA. TO MARYSVILLE WA. I TURNED ON THE VEHICLE DEFROSTER AND MY WINDSHIELD CRACKED. THERE IS A SMALL ROCK IMPACT TOWARD THE BOTTOM OF THE WINDSHIELD AND THE CRACK EXTENDS FROM THERE. THE NEAREST DEALERSHIP IS TRYING TO SELL ME A $650.00 OR MORE REPLACEMENT WINDSHIELD WHICH WILL NOT CRACK AND THE CHRYSLER CORP WILL NOT RETURN E-MAILS OR ASSIST OVER THE PHONE. I BELIEVE THEY ARE USING SUBSTANDARD WINDSHIELDS WHICH WILL CRACK UPON FIRST IMPACT WHERE OTHER VEHICLES WILL NOT. IT POSES AS A SAFETY ISSUE LIMITING VISIBILITY DUE TO NOT BEING ABLE TO RUN MY DEFROSTER. WHEN THE DEFROSTER IS RUN THE CRACK EXPANDS. BEING IN THE MILITARY I PERSONALLY CAN NOT AFFORD TO REPLACE MY WINDSHIELD EVERY TIME SOMETHING BOUNCES OFF OF IT. *TR
SITTING IN VEHICLE AND HEARD A LOUD POP FROM FRONT WINDSHIELD. NOTICED A CRACK NEAR BOTTOM OF FRONT WINDSHIELD WHICH CONTINUED TO GROW IN LENGTH. VEHICLE WAS IN PARK AND NOT MOVING AT TIME OF OCCURRENCE. HEAT WAS ON IN THE VEHICLE AND IT WAS VERY COLD OUTSIDE. I HAVE READ MULTIPLE COMMENTS IN FORUMS REGARDING THE SAME SITUATION. *TR
2013 JEEP WRANGLER. CONSUMER WRITES IN REGARDS TO PARTS NOT AVAILABLE TO COMPLETE TRANSMISSION OIL COOLER TUBE RECALL NOTICE. *SMD THE CONSUMER RECEIVED THE RECALL NOTICE, LAST SUMMER. AS OF FEBRUARY 13, 2014, THE REPAIRS STILL HAVE NOT BE COMPLETED. *JB
TL* THE CONTACT OWNS A 2013 JEEP WRANGLER. THE CONTACT STATED THAT THE MANUFACTURER DID NOT HAVE THE PARTS REQUIRED TO COMPLETE THE RECALL REPAIRS UNDER NHTSA CAMPAIGN NUMBER: 13V234000 (POWER TRAIN , STEERING). THE DEALER WAS INITIALLY CONTACTED TO SECURE AN APPOINTMENT FOR THE REPAIRS, BUT THE DEALER WAS UNABLE TO PROVIDE A TIME FOR WHEN THE PARTS WOULD BECOME AVAILABLE. THE MANUFACTURER WAS MADE AWARE OF THE PROBLEM. THE CONTACT HAD NOT EXPERIENCE A FAILURE.
TL-THE CONTACT OWNS A 2013 JEEP WRANGLER. THE CONTACT RECEIVED A RECALL NOTIFICATION OF NHTSA CAMPAIGN ID NUMBER 13V234000 (POWER TRAIN , STEERING) AND STATED THAT THE VEHICLE HAVE NOT BEEN SERVICED UNDER THE RECALL BECAUSE THE NEEDED PART WOULD BECOME AVAILABLE UNTIL THIRTY EIGHT WEEKS. THE MANUFACTURER WAS NOT NOTIFIED OF THE PROBLEM. THE CONTACT HAD NOT EXPERIENCED A FAILURE. JS
WAS INFORMED IN SEPTEMBER OF A RECALL ON THE TRANSMISSION OIL COOLER TUBE COMING IN CONTACT WITH THE POWER STEERING FLUID RETURN TUBE. CAUSING A LOSS OF FLUID, LOSS OF TRANSMISSION FUNCTION INCREASING THE RISK OF A CRASH. EVERY TIME I CALL THEY SAY THEY HAVE NO PARTS TO FIX THE PROBLEM. IT HAS BEEN MONTHS AND THEY KEEP SAYING THE SAME THING. SAFETY RECALL N28/NHTSA 13V-234. *TR
TL* THE CONTACT OWNS A 2013 JEEP WRANGLER. THE CONTACT STATED THAT NHTSA CAMPAIGN NUMBER 13V234000 (POWER TRAIN,STEERING) HAD EXCEEDED A REASONABLE TIME FOR REPAIR. THE DEALER ADVISED THAT THE PART WAS NOT AVAILABLE FOR REPAIR AND THE CONTACT WAS PLACED ON A WAITING LIST THAT WAS SCHEDULED TO EXCEED TWO YEARS FOR THE REPAIR. THE CONTACT DID NOT EXPERIENCE A FAILURE.
RECEIVED A NOTIFICATION THAT THERE WAS A RECALL LIN DEC. 2013. SAFETY RECALL N28/NHTSA 12V-234 TRANSMISSION OIL COOLER TUBE. CALLED DEALER TO SET UP APPT. THEY PUT ME ON A WAITING LIST TELLING ME THEY ONLY RECEIVE 1-2 PARTS A WEEK. CALLED BACK FEB 24, 2014. THEY STILL HAVE NO PARTS. NOW THERE'S NO WAITING LIST NOW. LETTER SAID TO REPORT IT IF IT'S NOT FIXED IN A REASONABLE AMOUNT OF TIME, SO HERE'S THE REPORT. DEALER IS CLEAR LAKE JEEP JUST OUTSIDE OF HOUSTON, TX. *TR
TL* THE CONTACT OWNS A 2013 JEEP WRANGLER. THE CONTACT STATED THAT NHTSA CAMPAIGN NUMBER 13V234000 (POWER TRAIN, STEERING) HAD EXCEEDED A REASONABLE TIME FOR REPAIR. THE DEALER ADVISED THAT THE PART WAS NOT AVAILABLE FOR REPAIR AND THEY DID NOT KNOW WHEN THE PART WAS GOING TO BECOME AVAILABLE. THE CONTACT WAS PLACED ON A WAITING LIST. THE CONTACT HAD NOT EXPERIENCED A FAILURE.
TL-THE CONTACT OWNS A 2013 JEEP WRANGLER. THE CONTACT STATED THERE WAS A RECALL UNDER NHTSA CAMPAIGN ID NUMBER 13V234000 (POWER TRAIN , STEERING) HOWEVER, THE PART NEEDED TO PERFORM THE REPAIR WAS UNAVAILABLE. THE DEALER WAS UNABLE TO PROVIDE AN EXPECTED DATE FOR THE REMEDY PART. THE MANUFACTURER WAS NOT NOTIFIED OF THE PROBLEM. THE CONTACT HAD NOT EXPERIENCED A FAILURE. JS
I RECEIVED A RECALL NOTIFICATION IN SEPTEMBER, 2013 WARNING THAT THE TRANSMISSION OIL COOLER TUBE MAY COME INTO CONTACT WITH THE POWER STEERING FLUID RETURN TUBE, CAUSING A LEAK AND POSSIBLY A FAILURE OR CRASH. THE VEHICLE HAS BEEN TO THE AUTONATION DEALERSHIP ON 116TH AVE. IN BELLEVUE, WA A TOTAL OF THREE TIMES SINCE SEPTEMBER 2013 TO ADDRESS THIS ISSUE. IT IS NOW ALMOST MARCH 2014 AND IT STILL HAS NOT BEEN FIXED. THEY ARE PLACING ALL THE BLAME ON CHRYSLER FOR NOT BEING ABLE TO SUPPLY THE PARTS. I CALLED CHRYSLER THIS MORNING TO CONFIRM THE INSANE WAITING TIME FOR THE PARTS TO REMEDY THE RECALL. THE IDEA THAT IT TAKES IN EXCESS OF 5 MONTHS JUST TO GET PARTS FOR A SERIOUS RECALL ISSUE IS PREPOSTEROUS, AND THE LACK OF ACTION NEGLIGIBLE. *TR
TL* THE CONTACT OWNS A 2013 JEEP WRANGLER. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 13V234000 (POWER TRAIN , STEERING) AND WAS INFORMED BY THE DEALER THAT THEY WERE ONLY RECEIVING ONE RECALL PART EVERY TEN DAYS. THE DEALER WAS UNABLE TO PROVIDE AN EXPECTED DATE FOR WHEN THE PART WOULD BECOME AVAILABLE. THE MANUFACTURER HAD NOT BEEN NOTIFIED. THE CONTACT HAD NOT EXPERIENCED A FAILURE. UPDATED 09-04-14 *BF
TL* THE CONTACT OWNS A 2013 JEEP WRANGLER. THE CONTACT STATED THAT HE ATTEMPTED TO HAVE THE VEHICLE REPAIRED UNDER NHTSA CAMPAIGN NUMBER: 13V234000 (POWER TRAIN , STEERING ) BUT WAS INFORMED THAT THE PARTS WERE NOT AVAILABLE AND THAT DEALERS WERE RECEIVING ONE PART PER WEEK. THE CONTACT FELT THAT SINCE THE FAILURE WAS REPORTED IN JUNE OF 2013, THERE SHOULD HAVE BEEN A REMEDY AVAILABLE BEFORE FEBRUARY OF 2014. THE CONTACT STATED THAT THE MANUFACTURER HAD EXCEEDED A REASONABLE TIME FOR REPAIR. THE CONTACT HAD NOT EXPERIENCED A FAILURE.
TL* THE CONTACT OWNS A 2013 JEEP WRANGLER. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 13V234000 (POWER TRAIN , STEERING) AND WAS INFORMED BY THE DEALER THAT THEY ONLY RECEIVED THE REMEDY KIT ONCE EVERY FOURTEEN DAYS. THE DEALER WAS UNABLE TO PROVIDE AN EXPECTED DATE FOR WHEN THE PART WOULD BECOME AVAILABLE FOR THE CONTACT TO HAVE THE DEFECT CORRECTED. THE MANUFACTURER WAS MADE AWARE OF THE PROBLEM. THE CONTACT HAD NOT EXPERIENCED A FAILURE.
TL* THE CONTACT OWNS A 2013 JEEP WRANGLER. THE CONTACT STATED THAT HE ATTEMPTED TO HAVE THE VEHICLE REPAIRED UNDER NHTSA CAMPAIGN NUMBER: 13V234000 (POWER TRAIN , STEERING) BUT WAS INFORMED THAT THE PARTS WERE NOT AVAILABLE. THE CONTACT FELT THAT SINCE THE FAILURE WAS REPORTED IN JUNE OF 2013, THERE SHOULD HAVE BEEN A REMEDY AVAILABLE BEFORE FEBRUARY OF 2014. THE CONTACT STATED THAT THE MANUFACTURER HAD EXCEEDED A REASONABLE TIME FOR REPAIR. THE CONTACT HAD NOT EXPERIENCED A FAILURE.
THERE IS A POWER TRAIN RECALL ON MY JEEP. THE DEALERSHIP CANT GET THE PART IN. WE GOT THE NOTICE IN THE SUMMER. HOW LONG DO THEY HAVE TO FIX THIS, AND WHAT STEPS CAN I TAKE NOW? MY CAR IS IN THE SHOP NOW FOR ANOTHER PROBLEM WITH THE ELECTRICAL SYSTEM THAT THERE IS A SERVICE BULLETIN FOR. I ASKED THE SERVICE PERSON WHAT WOULD HAPPEN IF THE PART IN QUESTION BROKE BEFORE IT WAS AVAILABLE AND SHE TOLD ME THAT CHRYSLER TOLD THE DEALERSHIPS TO "PUT A BANDAID ON IT"?? MY CHILD DRIVES THIS JEEP! *TR
TL* THE CONTACT OWNS 2013 JEEP WRANGLER SPORT. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 13V234000 (POWER TRAIN , STEERING) AND STATED THAT THE RECALL REPAIR HAD SURPASSED A REASONABLE TIME FOR REPAIR. THE CONTACT TOOK THE VEHICLE TO THE DEALER AND WAS ADVISED THAT THE PART NEEDED FOR THE REPAIR WAS NOT AVAILABLE. THE MANUFACTURE WAS NOT REPLYING TO THE DEALER TO ADVISE OF WHEN THE PART WOULD BECOME AVAILABLE. THE CONTACT STATED THAT TRANSMISSION FLUID WAS LEAKING FROM THE VEHICLE. THE APPROXIMATE FAILURE MILEAGE WAS 8,000.
TL* THE CONTACT OWNS 2013 JEEP WRANGLER. THE CONTACT STATED THAT WHILE DRIVING APPROXIMATELY 55 MPH, THE HOOD LID RELEASED OPEN INDEPENDENTLY. THE FAILURE RECURRED WHENEVER THE CONTACT WAS DRIVING 55 MPH OR ABOVE. THE VEHICLE WAS TAKEN TO THE DEALER FOR INSPECTION BUT WAS NOT REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE PROBLEM. THE APPROXIMATE FAILURE MILEAGE WAS 500.
IN EARLY JANUARY, I CONTACTED MY LOCAL CHRYSLER DEALER TO INQUIRE ABOUT THE RECALL. AT THAT TIME, I WAS INFORMED THAT ONLY 2 REPLACEMENT PARTS PER MONTHS WERE BEING SHIPPED TO THE DEALERSHIP TO SUPPORT THE RECALL NOTICE. WHEN I CHECKED BACK ON JANUARY 27, I WAS TOLD THAT I AM 28TH ON THE LIST, MEANING I WILL BE WAITING ANOTHER 14 WEEKS FOR MY PART TO BE INSTALLED. AS I UNDERSTAND THE NOTICE, THE POTENTIAL FAILURE OF THE TRANSMISSION MAY INCREASE THE RISK OF A CRASH. HOW MANY CRASHES WILL IT TAKE BEFORE A CLASS ACTION LAWSUIT IS NEEDED TO GAIN VISIBILITY TO THIS OBVIOUS LACK OF ATTENTION BY CHRYSLER? I WOULD EXPECT THE FEDERAL GOVERNMENT IS MONITORING THIS SITUATION, AND WILL ACT ON MY BEHALF TO QUICKLY REMEDY THIS SITUATION. *TR
SAFETY RECALL N28 / NHTSA 13V-234 IN OCTOBER OF 2013, I WAS MAILED THE ABOVE RECALL NOTICE FROM CHRYSLER. I WAS TOLD IN THE MAILING TO CONTACT THE LOCAL DEALERSHIP TO SCHEDULE THE REPAIR. I DID THIS AND WAS TOLD THE PARTS HAD TO BE ORDERED AND WOULD BE A COUPLE OF WEEKS. BY DECEMBER 2013, NO RESPONSE FROM THE DEALERSHIP. IN CONTACTING THE DEALERSHIP AT THAT TIME, THEY HAD NO RECORD OF MY CALL AND MY PARTS HAD NOT BEEN ORDERED. THEY SAID THEY WOULD PUT THE PARTS ON ORDER AGAIN FOR ME AND THAT THE PARTS WOULD BE AVAILABLE MID-JANUARY SINCE CHRYSLER IS RELEASING A LIMITED AMOUNT OF THE RECALLED PARTS EACH WEEK. AS OF FEBRUARY 4TH, 2014, I HAD NOT HEARD BACK FROM THE DEALERSHIP. I CALLED THEM THE MORNING OF THE 4TH AND GOT THIS REPLY. THEY SAID MY PARTS ARE STILL ON ORDER AND THAT CHRYSLER IS STILL ONLY RELEASING A LIMITED AMOUNT OF THE REPLACEMENT PARTS. IT DOES NOT MAKE ANY SENSE TO ME IF A RECALL IS ISSUED AND THE MANUFACTURER SAYS THERE ARE NO PARTS AVAILABLE. THIS IS FRUSTRATING AND I FEEL LIKE I AM GETTING THE "RUN-AROUND". I WOULD APPRECIATE IF THE NHTSA COULD FOLLOW UP ON THIS AND FIND OUT WHAT IS GOING ON. *TR
NO INCIDENT ON THE ROAD AS OCCURRED. I RECEIVED A RECALL NOTICE STATING THERE IS A DEFECT RELATED TO THE TRANSMISSION OIL COOLER TUBE WHICH MAY INCREASE THE RISK OF CRASH. I HAVE CONTACTED THE DEALER (QUIRK) WHERE I PURCHASED MY JEEP (BRAND NEW) ON TWO OCCASIONS. BOTH TIMES THE DEALER STATED THAT THERE IS A LONG WAIT FOR THE PART TO BE ORDERED OR MADE AND WOULD NOT TAKE ACTION TO HELP PROVIDE A SOLUTION TO THIS ISSUE. DEALER HAS STATED THAT CHRYSLER ONLY MAKES ONE PART EVERY TWO WEEKS. I AM NOT INTERESTED IN WAITING FOR A CRASH TO HAPPEN BUT RATHER HAVE MY VEHICLE REPAIRED SAFELY. IS THERE ANY MEASURE VEHICLE OWNERS SUCH AS MYSELF CAN TAKE TO FIX OUR VEHICLES IN A TIMELY MANNER BEFORE SAFETY INCIDENTS OCCUR? THANK YOU FOR YOUR HELP. *TR
VEHICLE RECALL NOTICE WAS TAKEN TO DEALER WHEN RECEIVED, DEALER WAS UNAWARE OF RECALL NOTICE. REPLACEMENT PARTS ARE UNAVAILABLE, DEALER UNSURE AS TO WHEN REPLACEMENT PARTS WILL BECOME AVAILABLE. WHY POST A RECALL NOTICE WHEN PARTS ARE NOT AVAILABLE? *TR
TL* THE CONTACT OWNS A 2013 JEEP WRANGLER. THE CONTACT RECEIVED NHTSA RECALL CAMPAIGN NUMBER 13V234000 (POWER TRAIN, STEERING). THE CONTACT ATTEMPTED TO HAVE THE VEHICLE REPAIRED BUT WAS INFORMED THAT THE PARTS WERE UNAVAILABLE. THE MANUFACTURER WAS NOTIFIED AND CONFIRMED THE UNAVAILABILITY. THERE ARE NO FAILURES AT THIS TIME.
TL* THE CONTACT OWNS A 2013 JEEP WRANGLER. THE CONTACT STATED THAT NHTSA CAMPAIGN NUMBER: 13V234000 (POWER TRAIN , STEERING) HAD SURPASSED THE REASONABLE TIME FOR REPAIR. THE DEALER AND MANUFACTURER WERE CONTACTED. THE MANUFACTURER STATED THAT THE PART WOULD NOT BE AVAILABLE FOR 10 MONTHS. THE CONTACT HAD NOT EXPERIENCED THE FAILURE DESCRIBED IN THE RECALL.
TL* THE CONTACT OWNS A 2013 JEEP WRANGLER. THE CONTACT RECEIVED NOTIFICATION NHTSA CAMPAIGN NUMBER: 13V234000 (POWER TRAIN , STEERING) AND STATED THAT THE PART NEEDED TO REPAIR THE VEHICLE WAS UNAVAILABLE. THE DEALER INFORMED THE CONTACT THAT THE PART WOULD NOT BECOME AVAILABLE FOR ANOTHER TWO MONTHS. THE MANUFACTURER WAS MADE AWARE OF THE PROBLEM. THE CONTACT HAD NOT EXPERIENCED A FAILURE. UPDATED 02/24/14*LJ THE POWER STEERING LINE WAS REPLACED. UPDATED 02/25/14
2013 JEEP WRANGLER. CONSUMER WRITES IN REGARDS TO UNABLE TO GET RECALL REPAIRS DONE ON VEHICLE. *SMD THE DEALER INFORMED THE CONSUMER, THE PARTS WERE NOT AVAILABLE.
I HAVE A N28 RECALL FOR A TRANSMISSION OIL COOLER TUBE. I HAVE HAD APPOINTMENTS TO HAVE THIS CORRECTED AND THE DEALER NW DODGE ON HWY 290 HOUSTON HAS CANCELLED TELLING ME THEY DON'T HAVE THE PARTS. I UNDERSTAND THE PART IS HARD TO GET. OK SO WHY DO I GET SCHEDULED THEN TOLD THE DAY OFF THAT THEY DON'T HAVE THE PART. CRAZY ..THIS NEEDS ADDRESSED WITH THE JEEP HEAD OFFICE. AND THIS LOCAL DEALER,. *TR
CONSTITUENT IS CONCERNED ABOUT THE LENGTH OF TIME IT IS TAKING TO REPLACE A PART ON HIS 2013 JEEP FREEDOM EDITION DUE TO A SAFETY RECALL FROM CHRYSLER. *SMD RECALL # 13V234000. *JB
TL* THE CONTACT OWNS A 2013 JEEP WRANGLER. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN ID NUMBER 13V234000 (POWER TRAIN , STEERING) AND STATED THAT THE PART NEEDED FOR THE REPAIR WAS UNAVAILABLE TO PERFORM THE REPAIR. THE MANUFACTURER WAS NOT NOTIFIED OF THE PROBLEM. THE CONTACT HAD NOT EXPERIENCED A FAILURE.
SAFETY RECALL N28 / NHTSA 13V-234 TRANSMISSION OIL COOLER TUBE. DEALERS (MULTIPLE), ARE UNABLE TO REMEDY WITHIN A REASONABLE TIME. PUT ON LIST ON 10-10-2013 @ FITZPATRICK JEEP ANSONIA, CT TOLD 3 WEEKS,STILL NO PART FROM CHRYSLER. PUT ON LIST ON 1-18-2014 @ WETMORES JEEP NEW MILFORD, CT. TOLD I AM SEVENTEENTH IN LINE FOR THE PART AS CHRYSLER RELEASES ONLY 1 PER WEEK. THIS IS UNACCEBTABLE. THANK YOU. *TR
TL* THE CONTACT OWNS A 2013 JEEP WRANGLER. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 13V234000 (POWER TRAIN , STEERING) AND THE PART NEEDED TO REPAIR THE VEHICLE WAS UNAVAILABLE. THE DEALER WAS UNABLE TO PROVIDE AN EXPECTED DATE FOR THE PART TO BECOME AVAILABLE. THE MANUFACTURER WAS NOT NOTIFIED. THERE ARE NO FAILURES AT THIS TIME.
TL* THE CONTACT OWNS A 2013 JEEP WRANGLER. THE CONTACT STATED THAT HE RECEIVED NHTSA CAMPAIGN NUMBER: 13V234000 ( POWER TRAIN , STEERING) IN MID JANUARY 2014. THE CONTACT STATED THAT HE TOOK THE VEHICLE TO THE DEALER FOR REPAIRS BUT THE PARTS WERE UNAVAILABLE. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOTIFIED. THE CONTACT DID NOT EXPERIENCE A FAILURE.
TL* THE CONTACT OWNS A 2013 JEEP WRANGLER. THE CONTACT STATED THAT WHILE ATTEMPTING TO HAVE THE VEHICLE REPAIRED UNDER NHTSA CAMPAIGN NUMBER: 13V234000 (POWER TRAIN, STEERING), SHE WAS INFORMED THAT THE PARTS WERE NOT AVAILABLE. THE CONTACT FELT THAT SINCE THE FAILURE WAS REPORTED IN JUNE 2013, THERE SHOULD HAVE BEEN A REMEDY AVAILABLE BEFORE JANUARY 2014. THE CONTACT HAD NOT EXPERIENCED A FAILURE.
SAFETY RECAL N28 / NHTSA 13V-234 - TRANSMISSION OIL COOLER TUBE, DEALER CANNOT REMEDY THIS DEFECT IN A TIMELY MANNER (MAY TAKE 1 TO 2 YEARS) DUE TO JEEP CORPORATE REQUIREMENTS OF ONLY ONE PART CAN BE ORDERED BY EACH DEALER EVERY 2 WEEKS. I AM ON A WAITING LIST, BUT THEY CANNOT TELL ME WHEN MY PROBLEM WILL BE FIXED. *TR
TL* THE CONTACT OWNS A 2013 JEEP WRANGLER. THE CONTACT RECEIVED A NOTICE FOR NHTSA CAMPAIGN NUMBER: 13V234000 (POWER TRAIN, STEERING) AND THE DEALER FAILED TO DO THE REPAIRS IN A TIMELY MATTER. THE CONTACT DID NOT FEEL SAFE DRIVING THE VEHICLE. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE VEHICLE WAS NOT REPAIRED. THE VIN WAS NOT AVAILABLE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. THE VIN WAS NOT AVAILABLE.
TL* THE CONTACT OWNS A 2013 JEEP WRANGLER. THE CONTACT STATED THAT WHILE ATTEMPTING TO HAVE THE VEHICLE REPAIRED UNDER NHTSA CAMPAIGN NUMBER: 13V234000 (POWER TRAIN , STEERING), HE WAS INFORMED THAT THE PARTS WERE NOT AVAILABLE. THE CONTACT FELT THAT SINCE THE FAILURE WAS REPORTED JUNE 2013, THERE SHOULD HAVE BEEN A REMEDY AVAILABLE BEFORE JANUARY 2014. THE FAILURE WAS NOT EXPERIENCED.
WE RECEIVED THE RECALL NOTICE ON 1/9/14 (N28) THAT OUR TRANSMISSION OIL COOLER TUBE NEEDED TO BE REPLACED. I CALLED OUR DEALER TO MAKE AN APPOINTMENT AND BE SURE THAT THE PART WAS AVAILABLE. I HEARD BACK FROM THE DEALER THAT THE REPLACEMENT TUBE WAS ON BACK ORDER, THAT CHRYSLER WAS SENDING THE PARTS TO DEALERS IN BATCHES EVERY THREE WEEKS, THAT I WAS NOW ON A WAITING LIST, AND IT COULD TAKE MONTHS BEFORE I WAS ABLE TO HAVE THE RECALL REPAIR COMPLETED, AS CHRYSLER WAS NOT PROVIDING THE PART TO ITS DEALERS FAST ENOUGH. I WAS TOLD TO CALL BACK EVERY THREE WEEKS TO FIND OUT MY WAIT LIST STATUS. WHEN I ASKED WHAT WOULD HAPPEN IF MY TRANSMISSION WENT OUT BEFORE THE REPAIR, THE GENTLEMAN ON THE PHONE SAID THAT I COULD SUE CHRYSLER! IF THE NHTSA HAS REQUIRED A RECALL BY CHRYSLER, CHRYSLER NEEDS TO MAKE THESE PARTS AVAILABLE QUICKLY AND, IF I JUST RECEIVED THE RECALL NOTICE, HOW CAN THERE BE A WAITING LIST FOR THE PART AT MY DEALER? *TR
I KEEP TAKING MY VEHICLE IN FOR SAFETY RECALL N28/NHTSA 13V-234 TRANSMISSION OIL COOLER TUBE, BUT THE DEALER SAYS THEY DON'T HAVE THE PART, AND TO COME BACK LATER. IT HAS BEEN THREE AND A HALF MONTHS SINCE I RECEIVED THE NOTICE FOR THE RECALL, AND THEY HAVE FAILED TO INFORM ME WHEN THEY HAVE THE PART, AND TO FIX IT. THE DEALER IS: FARRISH DEALERSHIP IN FAIRFAX VIRGINIA. *TR
TL* THE CONTACT OWNS A 2013 JEEP WRANGLER. THE CONTACT STATED THAT SHE RECEIVED A RECALL NOTICE FOR NHTSA CAMPAIGN NUMBER 13V234000 (POWER TRAIN, STEERING) AND WAS INFORMED THAT THE PARTS WERE NOT AVAILABLE AND IT WOULD BE APPROXIMATELY FOUR YEARS BEFORE HER VEHICLE COULD BE REPAIRED WITH THE CURRENT DISTRIBUTION SCHEDULE. THE MANUFACTURER WAS CONTACTED ABOUT THE ISSUE. THERE ARE NO FAILURES AT THIS TIME. UPDATED 2/11/14*CN
TL* THE CONTACT OWNS A 2013 JEEP WRANGLER. THE CONTACT STATED THAT THE REAR DRIVER AND PASSENGER'S SIDE DOORS WERE DESIGNED WITHOUT INTERIOR DOOR HANDLES. THE CONTACT STATED THE REAR DOORS HAD TO BE OPENED FROM THE EXTERIOR IN ORDER FOR PASSENGERS TO EXIT THE VEHICLE. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE VEHICLE WAS NOT REPAIRED. THE APPROXIMATE FAILURE MILEAGE WAS 1,500.
TL* THE CONTACT OWNS A 2013 JEEP WRANGLER. THE CONTACT STATED THAT HE RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER 13V234000 (POWER TRAIN, STEERING) AND WAS INFORMED THAT THE PARTS WERE NOT AVAILABLE FOR THE REPAIR. THE MANUFACTURER WAS CONTACTED ABOUT THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. UPDATED 02/11/2014 *BF
TL* THE CONTACT OWNS A 2013 JEEP WRANGLER. THE CONTACT STATED THAT NHTSA CAMPAIGN NUMBER 13V234000 (POWER TRAIN, STEERING) HAD EXCEEDED A REASONABLE TIME FOR REPAIR. THE CONTACT RECEIVED THE RECALL NOTICE THREE MONTHS AGO AND THE MANUFACTURER STATED THE PART WAS NOT AVAILABLE FOR REPAIR. THE CONTACT HAD NOT EXPERIENCED A FAILURE.
TL* THE CONTACT OWNS A 2013 JEEP WRANGLER. THE CONTACT STATED THAT NHTSA CAMPAIGN NUMBER: 13V234000 (POWER TRAIN , STEERING) HAD SURPASSED THE REASONABLE TIME FOR REPAIR. THE DEALER WAS CONTACTED AND STATED THE PART WAS NOT AVAILABLE. THE MANUFACTURER WAS CONTACTED AND STATED THE DEALERS WERE PROVIDED ONE REPAIR KIT A WEEK. THE VEHICLE WAS NOT REPAIRED. THE CONTACT STATED THAT SHE HAD NOT EXPERIENCED A FAILURE.
TL* THE CONTACT OWNS A 2013 JEEP WRANGLER. THE CONTACT STATED THAT NHTSA CAMPAIGN ID NUMBER: 13V234000 (POWER TRAIN , STEERING ) HAD EXCEEDED A REASONABLE TIME FOR REPAIR. THE CONTACT RECEIVED THE RECALL NOTIFICATION JUNE 2013. THE CONTACT STATED THAT THE DEALER STATED THAT THEY WERE NOT REPAIRING MORE THAN ONE VEHICLE PER WEEK. THE CONTACT HAD NOT EXPERIENCED A FAILURE.
I RECEIVED A RECALL ON THE TRANSMISSION OIL COOLER TUBE FOR THE ABOVE VEHICLE. THE PARTS ARE ON RESTRICTION AND AS A RESULT CAN ONLY BE ORDERED EVERY 16 DAYS. THEY TYPICAL WAITING LIST IS 10 TO 15 PEOPLE WHICH MEANS I WILL BE WAITING AT LEAST 160 DAYS FOR THIS REPAIR. THE RECALL ACKNOWLEDGEMENT BEGAN IN JUNE 2013. THE COMPANY HAS HAD 6 MONTHS TO STOCKPILE THE PARTS NECESSARY TO MAKE REPAIR RATHER THAN SEND OUT THE NOTICE AND THEN FORCE CUSTOMERS TO WAIT 6 MONTHS, POSSIBLY WITH A FAULTY VEHICLE, FOR THE REPAIR. THIS IS UNACCEPTABLE. *TR
TL* THE CONTACT OWNS A 2013 JEEP WRANGLER. THE CONTACT STATED THAT HE RECEIVED NOTOFICATION OF NHTSA CAMPAIGN NUMBER 13V234000 (POWER TRAIN, STEERING) SEVERAL MONTHS AGO AND WAS INFORMED THAT THE PART WAS NOT AVAILABLE. THE MANUFACTURER WAS NOT CONTACTED ABOUT THE FAILURE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. THE VIN WAS UNAVAILABLE.
TL* THE CONTACT OWNS A 2013 JEEP WRANGLER. THE CONTACT STATED THAT HE RECEIVED A RECALL NOTICE FOR NHTSA CAMPAIGN NUMBER 13V234000 (POWER TRAIN, STEERING) SEVERAL MONTHS AGO AND WAS INFORMED THAT THE PARTS WERE NOT AVAILABLE. THE MANUFACTURER WAS CONTACTED ABOUT THE ISSUE. THE VIN WAS NOT AVAILABLE. THERE ARE NO FAILURES AT THIS TIME.
TL* THE CONTACT OWNS A 2013 JEEP WRANGLER. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 13V234000 (POWER TRAIN , STEERING) AND CALLED THE DEALER SEVERAL TIMES. THE DEALER WAS UNAVAILABLE TO PROVIDE AN EXPECTED DATE FOR WHEN THE PART NEEDED TO COMPLETE THE RECALL REPAIR WOULD BECOME AVAILABLE. THE MANUFACTURER WAS MADE AWARE OF THE PROBLEM. THE CONTACT HAD NOT EXPERIENCED A FAILURE. UPDATED 04/16/14
TL* THE CONTACT OWNS A 2013 JEEP WRANGLER. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 13V234000 (POWER TRAIN , STEERING) AND THE PART NEEDED TO REPAIR THE VEHICLE WAS AVAILABLE. THE DEALER WAS UNABLE TO PROVIDE AN EXPECTED DATE FOR THE PART TO BECOME AVAILABLE. THE MANUFACTURER WAS MADE AWARE OF THE PROBLEM. THE CONTACT HAD NOT EXPERIENCED A FAILURE.
DRIVING IN THE COLD & SNOW AT A SPEED OF APPROXIMATELY 25 MILES. ROADS WERE SNOW COVERED WE WERE THE ONLY ONES ON THE ROAD...HEARD A POP AND NOTICED BOTTOM CENTER A CRACK DEVELOP AND WITHIN A COUPLE MINUTES WE HEARD ANOTHER POP AND THE WINDSHIELD CRACKED BILATERAL X2. *TR
2013 JEEP WRANGLER. CONSUMER WRITES IN REGARDS TO TRANSMISSION OIL COOLER TUBE RECALL NOTICE. *SMD THE DEALER INFORMED THE CONSUMER, IT WOULD BE A MINIMUM OF 40 WEEKS BEFORE THEY WOULD HAVE THE PART IN, BECAUSE THEY COULD ONLY ORDER ONE EVERY TWO WEEKS.
AT THE TIME I FIRST TRIED OUT THE VEHICLE & PRIOR TO PURCHASE THE BATTERY WAS DEAD & IT HAD TO BE "JUMP" STARTED. I REQUESTED THAT A NEW BATTERY BE INSTALLED PRIOR TO DELIVERY. I TOOK DELIVERY & ABOUT A WEEK LATER WENT ON VACATION, DID NOT TAKE JEEP. IT WAS NOT DRIVEN FOR ABOUT 3 WEEKS. WHEN I TRIED TO START IT THE JEEP WOULD NOT START, AS IF THE BATTERY WAS DEAD. I JUMPED IT & CONTINUED TO DRIVE IT, EVERY DAY FOR SEVERAL WEEKS. AFTER A FEW WEEKS, I LET THE VEHICLE SIT FOR A DAY WITHOUT STARTING AND WHEN I TRIED IT WOULD NOT START. 8/19/13 TOOK JEEP TO THE DEALER TO GET PROBLEM WITH ELECTRICAL SYSTEM FIXED. THEY TIGHTENED THE NEGATIVE BATTERY TERMINAL & REPROGRAMMED ONE OF THE COMPUTERS. 9/2/13 JEEP WOULD NOT START, HAD TO JUMP IT. DID NOT RUN IT OR TRY TO START IT YESTERDAY. 9/30/13 JEEP WOULD NOT START & WHEN I JUMPED IT THE UCONNECT SYSTEM WOULD NOT WORK.. TOOK IT TO DEALER. THEY THINK THE RADIO IS DRAWING CURRENT FROM BATTERY. THEY REPLACED RADIO. 10/21/13. JEEP WOULD NOT START AFTER SETTING TWO DAYS. TOOK IT BACK TO JASPER JEEP. THEY ARE GOING TO TRY PUTTING A NEW BATTERY IN IT UNDER THE ASSUMPTION THAT THE PROBLEM MAY BE A BATTERY POST. SERVICE MANAGER CHECKED THE RECORDS AND COULD NOT FIND WHERE A NEW BATTERY HAD BEEN INSTALLED PRIOR TO PURCHASE. 12/30/13 9:15AM TRIED TO START JEEP, IT WOULD NOT START. GOT CLICKING SOUND LIKE LOW BATTERY, INTERIOR DASH LIGHTS WERE ON. THERE WAS A NEW DASH WARNING LIGHT ON, IT IS A RED LIGHTING BOLT. 9:38AM. STARTED IT & AFTER IT WAS CONNECTED TO "START CAR" FOR A MINUTE IT STARTED. LET IT RUN FOR A COUPLE MINUTES SHUT IT OFF & IT STARTED OK. RED LIGHTING BOLT NOT ON. FOUND SERVICE BULLETIN ISSUED BY CHRYSLER, SEPT 2013. BULLETIN NUMBER: SB-08-067-13: NHTSA ITEM NUMBER - 10053694 10:30 AM CALLED ABOUT THE SERVICE BULLETIN. THE SERV. MGR. WILL REVIEW & CALL ME BACK. *TR
THERE HAS BEEN AN ISSUE WITH MY EMERGENCY BRAKE SINCE MY JEEP WAS NEW. IT DOES NOT HOLD ADEQUATELY, AND MUST BE PULLED EXTREMELY TIGHT TO EVEN ENGAGE AT ALL. I HAVE BEEN TOLD BY THE DEALER THAT "THAT'S JUST HOW THEY ARE." I DON'T BELIEVE THIS FOR ONE MINUTE, AND IN FACT FIND IT INSULTING THAT CHRYSLER EXPECTS CONSUMERS TO BELIEVE THIS. I HAVE NEVER OWNED A VEHICLE WHERE THE EMERGENCY BRAKE WON'T HOLD IT. I HAVE FRIENDS WHO DRIVE WRANGLERS TOO AND THEY ALL SAY THE SAME THING. DESIGN FLAW? THIS IS A SAFETY ISSUE WHEN DRIVING A MANUAL AND WOULD LOVE A FUNCTIONING EMERGENCY BRAKE. *TR
IN AUGUST 2013 I RECEIVED SAFETY RECALL N28 / NHTSA / 13C-234 TRANSMISSION OIL COOLER TUB FOR MY 2013 JEEP WRANGLER RUBICON, I RECEIVED A SECOND NOTIFICATION IN OCTOBER 2013. AFTER RECEIVING THE SECOND NOTIFICATION I CONTACTED THE DEALERSHIP WHERE I PURCHASED MY JEEP AND WAS TOLD I WAS THIRD ON THEIR LIST TO HAVE THE SAFETY RECALL COMPLETED. MY SALES REP. EXPLAINED THE REASON FOR THE DELAY WAS CHRYSLER REQUIRES THE DEALERSHIP SEND BACK THE FAULTY TRANSMISSION OIL COOLER TUBE THEY REPLACED BEFORE CHRYSLER WOULD SEND OUT A NEW ONE. HE INFORMED ME I WAS THIRD ON THE LIST FOR JEEPS EFFECTED BY THE RECALL AND ONCE THEY REACHED MY NAME AND RECEIVE A NEW TRANSMISSION OIL COOLER TUBE THEY WOULD CONTACT ME. IN EARLY DECEMBER 2013, I CONTACTED THEM AGAIN AND I'M STILL THIRD ON THE LIST FOR REPLACEMENT. I ASKED WHY I WAS STILL THIRD, HE COULD NOT PROVIDE ME AN ANSWER, BUT INFORMED ME HE WOULD LOOK INTO IT, OVER TWO WEEKS LATER STILL NO ANSWER OR NOTIFICATION. I DON'T UNDERSTAND THE PROCEDURE CHRYSLER IS FOLLOWING, HOWEVER WAITING 4 MONTHS FOR THE REPLACEMENT OF A FAULTY PIECE OF EQUIPMENT SEEMS RIDICULOUS, ESPECIALLY WHEN THE PUBLIC'S SAFETY IS IN JEOPARDY. *TR
THIS PERTAINS TO NHTSA 13V-234. I WAS FIRST NOTIFIED OF THIS BY CHRYSLER IN AUGUST/2013. FINALLY IN NOVEMBER, I WAS ALLOWED TO BRING MY JEEP IN TO THE DEALER FOR INSPECTION. THEY CONFIRMED PARTS MUST BE REPLACED AND THEY WERE ORDERED. NOW I AM INFORMED BY THE DEALER AND A PHONE CALL TO CHRYSLER, THAT THEY WILL ONLY ALLOW THEIR DEALERS TO OBTAIN REPLACEMENT PARTS ONCE EVERY 14 DAYS. I AM FURTHER INFORMED THAT THERE ARE MANY PEOPLE IN FRONT OF ME ON THE DEALER'S LIST SO WITH ONLY BEING ABLE TO ORDER 2 REPLACEMENT PARTS PER MONTH, IT COULD BE MONTHS BEFORE MY JEEP IS REPAIRED. MY WIFE IS AFRAID OF DRIVING THE VEHICLE WITH THIS ISSUE LOOMING. CAN THIS SAFETY RECALL REALLY BE TREATED THIS WAY BY CHRYSLER? IS THERE SOMETHING NHTSA CAN DO? *TR
I HAVE BEEN TRYING SINCE 8/13 TO HAVE THE TRANSMISSION OIL COOLER TUBE REPLACED UNDER SAFETY RECALL N28/NHTSA 13V-234. LOCAL DEALERSHIP IN MANAHAWKIN KEEPS TELLING ME NO PARTS ARE AVAILABLE. CHRYSLER GROUP RECALL ASSISTANCE CENTER HAS BEEN TELLING ME THE SAME. I UNDERSTAND MY TRANSMISSION IS AT RISK WHICH MAY INCREASE MY RISK OF A CRASH. I THINK 4 MONTHS WAIT TIME IS EXTREMELY EXCESSIVE, WITH NO END IN SIGHT. *TR
TL* THE CONTACT OWNS A 2013 JEEP WRANGLER. THE CONTACT STATED THAT THE ENGINE WARNING INDICATOR ILLUMINATED INTERMITTENTLY UPON STARTING THE IGNITION. THERE WAS A RECALL ASSOCIATED WITH NHTSA CAMPAIGN ID NUMBER 13V234000 (POWER TRAIN , STEERING) HOWEVER, THE CONTACT WAS NOT ABLE TO HAVE THE VEHICLE REPAIRED UNDER THE RECALL BECAUSE THE REQUIRED PART WAS UNAVAILABLE. THE MANUFACTURER WAS NOTIFIED OF THE PROBLEM. THE APPROXIMATE FAILURE MILEAGE WAS 13,000.
TL* THE CONTACT OWNS A 2013 JEEP WRANGLER. THE CONTACT STATED THAT HE RECEIVED A NOTICE FOR NHTSA CAMPAIGN NUMBER 13V234000 (POWER TRAIN, STEERING) SEVERAL MONTHS AGO AND WAS INFORMED BY THE DEALER THAT THE PARTS WERE NOT AVAILABLE. THE DEALER WAS UNABLE TO PROVIDE A DATE IN WHICH THE PARTS WOULD BECOME AVAILABLE. THE MANUFACTURER WAS NOT CONTACTED ABOUT THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. THE VIN WAS UNAVAILABLE.
TL* THE CONTACT OWNS A 2013 JEEP WRANGLER. THE CONTACT STATED THAT THE VEHICLE WAS INCLUDED IN NHTSA CAMPAIGN ID NUMBER 13V234000 (POWER TRAIN , STEERING) BUT WAS UNABLE TO HAVE THE VEHICLE SERVICED UNDER THE RECALL BECAUSE THE PART WAS UNAVAILABLE. THE MANUFACTURER WAS NOTIFIED AND THEY RECOMMENDED THAT HE BE PLACED ON THE RECALL WAITING LIST PROVIDED BY THE DEALER. THE CONTACT HAD NOT EXPERIENCED A FAILURE.
TL* THE CONTACT OWNS A 2013 JEEP WRANGLER. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 13V234000 (POWER TRAIN , STEERING). THE CONTACT ATTEMPTED TO HAVE THE VEHICLE REPAIRED ON NUMEROUS OCCASIONS BUT THE DEALER AND MANUFACTURER STATED THAT THE PARTS WERE UNAVAILABLE. THE VEHICLE WAS NOT REPAIRED. THE CONTACT HAD NOT EXPERIENCED A FAILURE.
TL* THE CONTACT OWNS A 2013 JEEP WRANGLER. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN ID NUMBER 13V234000 (POWER TRAIN , STEERING) AND STATED THAT THE PART NEEDED TO SERVICE THE VEHICLE WAS UNAVAILABLE. THE DEALER INFORMED THE CONTACT THAT THERE WAS A TWO YEAR WAITING LIST FOR THE RECALL REPAIR AND THE MANUFACTURER WAS ONLY SENDING ONE REMEDY PART TO THE DEALER EVERY TWO WEEKS TO PERFORM THE RECALL REPAIRS. THE MANUFACTURER WAS NOT NOTIFIED OF THE PROBLEM. THE CONTACT HAD NOT EXPERIENCED A FAILURE.
TL* THE CONTACT OWNS A 2013 JEEP WRANGLER. THE CONTACT STATED THAT THE VEHICLE WAS INCLUDED IN NHTSA CAMPAIGN NUMBER: 13V234000 (POWER TRAIN , STEERING). THE DEALER WAS CONTACTED AND STATED THAT THE PART WAS NOT AVAILABLE FOR THE REPAIR. THE MANUFACTURER WAS NOT CONTACTED. THE VEHICLE WAS NOT REPAIRED.
RE: SAFETY RECALL N28/NHTSA 13V-234 TRANSMISSION OIL COOLER TUBE IN CONTACT WITH THE POWER STEERING FLUID TUBE WHICH MAY CAUSE A LOSS OF TRANSMISSION FLUID AND RESULT IN A LOSS OF TRANSMISSION FUNCTION WHICH WILL INCREASE THE RISK OF A CRASH. I RECEIVED RECALL NOTICE APPROXIMATELY 2 MONTHS AGO. I CONTACTED THE DEALER (BILLY BENDER CHRYSLER JEEP DODGE) WHERE I PURCHASED THE VEHICLE. THEY STATED THAT THEY HAD ME ON A WAITING LIST TO GET THE REQUIRED PARTS. IT HAS BEEN ONE MONTH WITHOUT NOTICE THAT THE SAFETY RECALL PARTS WERE SUPPOSED TO BE ORDERED SO I CONTACTED THE DEALER AGAIN TO CHECK ON PARTS. DEALER ADVISED ME THAT I WAS CURRENTLY 9TH ON THE LIST TO RECEIVE THE SAFETY RECALL PARTS. HOWEVER, CHRYSLER JEEP WAS ONLY SENDING THE DEALER ONE (1) SET OF PARTS PER MONTH SO IT WOULD BE APPROXIMATELY 9 MONTHS BEFORE THEY WILL HAVE THE PARTS TO FIX MY VEHICLES' SAFETY RECALL. THIS IS UNACCEPTABLE FOR A SAFETY RECALL TO GO 2 MONTHS WITHOUT REPAIR LET ALONE FOR CHRYSLER TO ONLY SUPPLY ONLY ONE PART PER MONTH TO DEALERS WHICH WILL ADD 9 ADDITIONAL MONTHS (SINCE I'M 9TH ON THE WAITING LIST) TO GET A SAFETY RECALL FIXED!!!! *TR
TL* THE CONTACT OWNS A 2013 JEEP WRANGLER. THE CONTACT STATED THAT THE VEHICLE WAS INCLUDED IN NHTSA CAMPAIGN NUMBER: 13V234000 (POWER TRAIN, STEERING). THE DEALER WAS CONTACTED AND STATED THAT THE PART WAS NOT AVAILABLE FOR THE REPAIR. THE CONTACT STATED THAT HE NOTICED A SMELL OF BURNING OIL WHILE DRIVING FOR EXTENDED PERIODS OF TIME. THE VEHICLE WAS NOT REPAIRED. THE FAILURE MILEAGE WAS 10,000.
TL* THE CONTACT OWNS A 2013 CHRYSLER JEEP WRANGLER. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 13V234000 (POWER TRAIN, STEERING) AND TOOK THE VEHICLE TO THE DEALER FOR REPAIRS. THE DEALER STATED THAT THE PARTS NEEDED TO COMPLETE THE RECALL SERVICE WERE NOT AVAILABLE. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS MADE AWARE OF THE PROBLEM. THE CONTACT HAD NOT EXPERIENCED THE FAILURE.
DROVE MY JEEP ABOUT 45 MIN.TO MY SON'S HOUSE TURNED OFF THE KEY GOT OUT OF THE JEEP AND LEFT IT FOR ABOUT 45 MIN. WHEN I CAME BACK TO IT, IT WAS STEAL RUNNING WITH THE KEYS IN MY POCKET. AND IT WAS COVERED WITH STEAM I THOUGHT IT WAS GOING TO CATCH FIRE WE TRIED TO TURN THE MOTOR OFF BY PUTTING THE KEY BACK IN BUT IT STEEL RAN FOR ABOUT 30 MORE MIN. BEFORE WE PULLED THE FUEL PUMP FUSE OUT. JEEP AND THE DEALER I GOT THE JEEP FROM HAS NOT BEEN ABLE TO FIND THE PROBLEM AND HAVE ALMOST CALLED ME A LIAR. I AM AFRAID OF THE JEEP AFTER HEARING ABOUT THE FIRE PROBLEMS JEEP HAS BEEN HAVING. BUY THE WAY THE FAN TO KEEP THE ENGINE COOL WAS NOT RUNNING ANY OF THIS TIME. I DON'T KNOW WHAT THIS JEEP WILL DO NEXT, THAT'S THE SCARY PART. *TR
I WAS REAR ENDED AS I WAS SLOWING DOWN FOR ANOTHER ACCIDENT IN FRONT OF ME,WHEN MY JEEP GOT REAR ENDED THE MOTOR SPEEDED UP AS I WAS PUSHING DOWN ON THE BRAKE PEDAL. I COULD FEEL THE ABS WORKING .ONLY AFTER I HIT THE GEAR SHIFT OUT OF GEAR DID MY JEEP STOP. MY ENGINE CONTINUE TO RUN AT A VERY HIGH RPM. ONLY AFTER I SHUT EVERYTHING OFF AND RESTARTED NEED THE ENGINE RUN NORMAL. *TR
TL* THE CONTACT OWNS A 2013 JEEP WRANGLER. THE CONTACT STATED THAT NHTSA CAMPAIGN NUMBER 13V234000 (POWER TRAIN, STEERING) HAD EXCEEDED A REASONABLE TIME FOR REPAIR. THE DEALER ADVISED THAT THE MANUFACTURER PROVIDED ONLY ONE PART PER MONTH AND THE CONTACT HAD TO BE PLACED ON A WAITING LIST. THE CONTACT HAD NOT EXPERIENCED A FAILURE.
ON A 2013 JEEP WRANGLER WHEN THE TAILGATE WAS OPENED ON A SLIGHT INCLINE THE TAILGATE BROKE THROUGH THE TAILGATE STOPPER THAT CONNECTS THE VEHICLE BODY TO THE TAILGATE AND BENT THE HINGES THAT HOLD THE TAILGATE. JEEP DEALER SAID THE CAUSE WAS OUR NEGLIGENCE. THIS IS A BRAND NEW JEEP. NEGLIGENCE--YOU HAVE TO BE KIDDING. WE SIMPLY OPENED THE TAILGATE AND THE HINGES ARE SO POORLY DESIGNED THEY DID HOT PREVENT THE TAILGATE FROM BENDING THE HINGES. DEALER SIMPLY REPLACED THE TAILGATE STOP AT OUR EXPENSE BUT DID NOT REPLACE THE HINGES. THREE MONTHS LATER WE OPENED THE TAILGATE IN OUR GARAGE AND THE TAILGATE STOPPER BROKE AGAIN. THIS TIME THE DEALER REPLACE THE TAILGATE STOP, THE PLASTIC HINGE COVERS AND THE HINGES AGAIN AT OUR EXPENSE. THIS IS A KNOWN DEFECT DOCUMENTED NUMEROUS TIMES ON JEEP FORUMS AND YET JEEP WON'T ACKNOWLEDGE A POOR DESIGN OF THE TAILGATE HINGES AND DO THE REPAIRS UNDER WARRANTY. *TR
TL* THE CONTACT OWNS A 2013 JEEP WRANGLER. THE CONTACT STATED THERE WAS A RECALL ASSOCIATED WITH NHTSA CAMPAIGN ID NUMBER 13V234000 (POWER TRAIN , STEERING) HOWEVER, THE VEHICLE WAS NOT SERVICED UNDER THE RECALL BECAUSE THE PART WAS UNAVAILABLE. THE DEALER ALSO COULD NOT PROVIDE AN EXPECTED DATE FOR THE REMEDY PART TO BECOME AVAILABLE. THE MANUFACTURER WAS NOT NOTIFIED OF THE PROBLEM. THE CONTACT HAD NOT EXPERIENCED A FAILURE.
TL* THE CONTACT OWNS A 2013 JEEP WRANGLER. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN ID NUMBER 13V234000 (POWER TRAIN , STEERING) HOWEVER, THE CONTACT WAS NOT ABLE TO HAVE THE VEHICLE SERVICED BECAUSE THE PART NEEDED TO CORRECT THE FAILURE WAS ON A MASSIVE WAITING LIST. THE DEALER INFORMED THE CONTACT THAT ONLY ONE REMEDY PART WAS BEING SENT TO THE DEALER EVERY FOURTEEN DAYS. THE MANUFACTURER WAS MADE AWARE OF THE PROBLEM. THE CONTACT HAD NOT EXPERIENCED A FAILURE.
I HAVE A 2013 JEEP WRANGLER THAT I RECEIVED A RECALL NOTICE THAT I CAN'T SEEM TO GET FIXED. I CALLED THE DEALERSHIP AND THEY CLAIM NOT TO HAVE THE PARTS FOR THE REPAIR BECAUSE CHRYSLER HAS NOT SENT THEM THE PARTS. I CALLED CHRYSLER ASSISTANCE CENTER AND THEY CLAIM PARTS HAVE BEEN SENT OUT TO DEALERSHIPS. BOTH ARE GIVING ME THE RUN AROUND AND I AM DRIVING AN UNSAFE VEHICLE. I NEED HELP WITH THIS RECALL ISSUE. *TR
SAFETY RECALL N28/NHTSA 13V-234 TRANSMISSION OIL COOLER TUBE JUST CALLED THE JEEP DEALERSHIP IN LEXINGTON PARK, MD TO SCHEDULE THE REPAIR AND THEY PUT ME ON A WAITING LIST. NOT A BIG DEAL BUT IM NUMBER 18 AND THEY ARE GETTING ABOUT ONE PART IN A WEEK. THAT MEANS I HAVE TO WAIT 18 WEEKS? SEEMS CHRYSLER WOULD PUMP OUT THESE PARTS FASTER. *TR
SAFETY RECALL N28/NHTSA 13V-234 - TRANSMISSION OIL COOLER TUBE WHEN I CONTACTED MY LOCAL DEALER ABOUT SCHEDULING THIS RECALL WORK, I WAS TOLD THAT CHRYSLER WAS ONLY SHIPPING 1 REPLACEMENT PART PER WEEK TO THE DEALER AND THEY WERE CREATING A FIRST-COME, FIRST-SERVED LIST TO COMPLETE THE RECALL WORK. CHRYSLER CLAIMS TO BE "SINCERELY CONCERNED ABOUT YOUR SAFETY", YET THEY CAN'T PROVIDE ENOUGH REPLACEMENT PARTS TO ENSURE THE RECALL WORK IS DONE IN A TIMELY MANNER!!! *TR
TL* THE CONTACT OWNS A 2013 JEEP WRANGLER. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 13V234000 (POWER TRAIN , STEERING) AND CONTACTED THE DEALER TO HAVE THE VEHICLE SERVICED UNDER THE RECALL. THE DEALER STATED THAT THE PARTS NEEDED TO COMPLETE THE RECALL REPAIR WERE UNAVAILABLE. THE VEHICLE WAS NOT SERVICED. THE MANUFACTURER WAS NOTIFIED AND THEY STATED THAT THEY WERE IN THE PROCESS OF MANUFACTURING THE PARTS. THE CONTACT HAD NOT EXPERIENCED A FAILURE.
TL* THE CONTACT OWNS A 2013 JEEP WRANGLER. THE CONTACT REFERENCED NHTSA CAMPAIGN ID NUMBER 13V234000 (POWER TRAIN, STEERING) AND STATED THAT THE PART NEEDED FOR THE RECALL SERVICE WAS UNAVAILABLE. THE MANUFACTURER WAS NOTIFIED OF THE PROBLEM AND THEY WERE UNABLE TO PROVIDE AN EXPECTED DATE FOR THE REMEDY PART TO BECOME AVAILABLE. THE CONTACT HAD NOT EXPERIENCED ANY FAILURES.
WHILE BACKING OUT OF A PARKING SPACE, I WAS MOVING THE SHIFTER TO REVERSE AND HEARD A CLUNK SOUND. IT WAS NOT A SMOOTH SHIFT. IMMEDIATELY THE CHECK ENGINE LIGHT CAME ON. I BACKED THE VEHICLE OUT OF SPACE AND MOVE THE AUTOMATIC SHIFTER TO DRIVE AND HEARD ANOTHER CLUNKING NOISE. THE CHECK ENGINE LIGHT STAYED ON. AS I TRIED TO PICK UP SPEED THE TRANSMISSION WOULD NOT SHIFT AND THE RPM'S WENT HIGHER AND HIGHER. WE DROVE THE CAR UP TO 40 MPH AND THE TRANSMISSION WOULD NOT SHIFT. SO WE DECIDED TO TAKE THE CAR HOME AND NOT OPERATE THE VEHICLE AS THE TRANSMISSION WAS NOT SHIFTING PROPERLY OR NOT AT ALL. *TR
MYSTERIOUS CRACK ON PASSENGER SIDE WINDSHIELD ABOUT 2.5" FROM THE BOTTOM UP AND THEN SPREAD ABOUT 2.5" TO THE RIGHT AND CONTINUES TO SPREAD. NO POINT OF IMPACT NOTED. *TR
I WAS ALL MOST INJURED/KILLED BY 2013 JEEP WRANGLER WITH 6300 MILES ON IT WHEN THE AIRBAG DEPLOYED ON ITS OWN AND CAUGHT ON FIRE. ON SEP 16 2013 AT 2100 MY JEEP WAS CAUGHT IN A RAIN SHOWER WITH THE TOP AND DOORS OFF FOR ABOUT 15 MINUTES BEFORE I GOT OFF WORK, I DROVE IT HOME IN THE RAIN AND PUT IT IN THE GARAGE TO DRY OFF, IT WAS NOT THAT WET SO I THOUGHT I WOULD JUST LET IT AIR DRY,MY DRIVE HOME WAS A LITTLE OVER FOUR MILES. AROUND 2200 I WAS IN BED ON THE PHONE WHEN I LOUD BAG (GUN SHOT I THOUGHT) WENT OFF IN MY GARAGE AND I JUMPED TO CLEAR MY HOME, AS I GOT TO THE GARAGE I SEEN THAT MY AIRBAG WENT OFF AND THE GARAGE CEILING WAS FULL OF SMOKE. THE STEERING COLUMN WAS ALSO SMOKING (I THOUGHT IT WAS ON FIRE) I GOT IT OUT OF MY GARAGE ASP,SO IT DID BURN DOWN MY HOME AND CALLED 911. THE FIRE DEPT CAME AND SAID IT WAS OUT AND I LEFT IT OUT SIDE I COVERED IT UP WITH A CAR COVER FOR THE NIGHT. I THE MORNING I CALLED THE 800 # TO JEEP AND GET IT TOWED TO JEEP DEALERSHIP. AFTER A WEEK JEEP HIRED INSPECTOR TO READ THE COMPUTER. JEEP NOTIFIED ME THAT THEY WILL NOT SAY WHY IT WENT OFF AND IT NOT THERE PROBLEM. PLEASE HELP ME WITH THIS TO KEEP OTHERS FROM GETTING INJURED OR KILLED BY A FAULTY COMPONENTS NOTE THIS IS A JEEP WRANGLER THE IS TRAIL RATED. *TR
I WAS INFORMED OF SAFETY RECALL N28 / NHTSA 13V-234 BACK IN JULY OF 2013 . I CALLED JEEP DIRECTLY IN ORDER TO RESOLVE THIS RECALL ONLY TO BE TOLD THERE ARE NO PARTS AVAILABLE AT THAT TIME.. I CALLED JEEP & MY LOCAL DEALER IN AUGUST 2013 & STILL NO PARTS NOR A RESPONSE TIME... IT IS NOW SEPT 30, 2013 & I AM STILL BEING TOLD NO UPDATES ON WHEN PARTS WILL BECOME AVAILABLE... THIS IS EXTREMELY CONCERNING & AT THE SAME TIME DISTURBING .. *TR
TL* THE CONTACT OWNS A 2013 JEEP WRANGLER. THE CONTACT STATED THAT THE A/C AND THE RADIO SHUT OFF COMPLETELY WITHOUT WARNING. THE CONTACT ALSO MENTIONED THAT THE HEADLIGHTS WOULD TURN ON AND OFF INTERMITTENTLY. THE VEHICLE WAS TAKEN TO A DEALER WHERE THE MECHANIC PERFORMED A DIAGNOSTIC BUT TO NO AVAIL. THE MANUFACTURER WAS NOTIFIED OF THE ISSUE. THE APPROXIMATE FAILURE MILEAGE WAS 1,000. THE CURRENT MILEAGE WAS 4,324. THE VIN WAS NOT AVAILABLE.
ON JULY 19TH 2013 I WAS WAITING FOR THE LIGHT BIG GARBAGE CONTAINER TRUCK HIT MY BACK AND THE FORCE I HIT INFRONT OF MY VEHICLE INJURING A PASSENGER . THIS WAS A MULTI VEHICLE ACCIDENT ,I WAS IN THE MIDDLE HIT FROM MY BACK AND MY FRONT HIT INFRONT OF MY VEHICLE. DURING THIS IMPACT MY VEHICLE'S AIRBAG DID NOT DEPLOY IT. I COMPLAINED TO CHRYSLER ,THEY ISSUE A CASE#[XXX] AND INVESTIGATE THE ACCIDENT. ACCORDING TO CHRYSLER THEY SEND TO TECHNICIAN TO TAKE A SENSOR DATA FROM MY VEHICLE AND SEND TO DETROIT FOR FURTHER ANALYSIS. COUPLE OF WEEKS AGO I RECEIVED LETTER FROM CHRYSLER GROUP LLC. THE LETTER CONTENTS ARE THE PURPOSE OF THE AIRBAG IS TO DEPLOY IN THOSE IMPACTS WHERE THE ACCIDENT SEVERITY IS GREAT ENOUGH AND THE FRONT-END CRUSH CANNOT MANAGE ALL OF THE ENERGY OF THE IMPACT AND LOWER THE LONGITUDINAL (FRONT TO BACK) DECELERATION IN THE OCCUPANT COMPARTMENT TO THE DESIRED LEVELS. MY CASE I HAVE FRONT AND BACK IMPACT,MY VEHICLE ALONE $17000.00+ DAMAGE. CHRYSLER REFUSED TO RELEASE THE REPORT TO ME UNLESS I HAVE A LEGAL REPRESENTATIVE. HOW CAN I FIND THAT AIRBAG WASN'T MALFUNCTIONING AND WHAT G-FORCE THAT TRUCK HIT ME. IF YOU NEED ANY INFORMATION REGARDING THESE ACCIDENT I WILL ASSIST YOU WITH BEST OF MY KNOWLEDGE. *TR
TL* THE CONTACT OWNS A 2013 JEEP WRANGLER. THE CONTACT STATED THERE WAS A RECALL ASSOCIATED WITH NHTSA CAMPAIGN ID NUMBER 13V234000 (POWER TRAIN , STEERING) AND THE PART WAS UNAVAILABLE. THE DEALER AND MANUFACTURER WERE BOTH NOTIFIED AND THEY WERE UNABLE TO PROVIDE AN EXPECTED DATE FOR THE PART. THE CONTACT HAD NOT EXPERIENCED ANY FAILURES.
TL* THE CONTACT OWNS A 2013 JEEP WRANGLER. THE CONTACT STATED THAT WHILE DRIVING 55 MPH, THE VEHICLE STALLED. THE DRIVER'S SEAT BECAME HOT AND THE DRIVER SAFELY MERGED OFF ROAD. HE THEN NOTICED SMOKE COMING FROM UNDER THE SEAT AND HE EXITED THE VEHICLE. THE FIRE DEPARTMENT WAS CALLED TO EXTINGUISH THE FIRE. THE VEHICLE WAS TOWED TO AN INDEPENDENT MECHANIC FOR INSPECTION AND WAS DEEMED AS BEING DESTROYED. THE MANUFACTURER WAS NOT NOTIFIED OF THE INCIDENT. THE APPROXIMATE FAILURE MILEAGE WAS 2,400.
TL- THE CONTACT OWNS A 2013 JEEP WRANGLER. A RECALL NHTSA CAMPAIGN NUMBER: 13V234000 (POWER TRAIN, STEERING) WAS RECEIVED. THE CONTACT ATTEMPTED TO MAKE AN APPOINTMENT BUT WAS INFORMED THAT THE PART WAS UNAVAILABLE AND NO TIME FRAME WAS GIVEN. THE CONTACT HAS NOT EXPERIENCED ANY ISSUES. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE. THE APPROXIMATE FAILURE MILEAGE WAS 6000.- LL
TL* THE CONTACT OWNS A 2013 JEEP WRANGLER. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 13V234000 (POWER TRAIN) IN THE MAIL AND STATED THAT THE DEALER INFORMED HER THAT THE PARTS WERE NOT AVAILABLE FOR THE REPAIR. THE MANUFACTURER WAS NOTIFIED. THE CONTACT HAD NOT EXPERIENCED A FAILURE.
TRAVELING STRAIGHT WHEN HIT BUMP IN ROAD, LOSS OF STEERING OCCURRED WHICH PROPELLED VEHICLE INTO PARKED CAR AND THEN SMALL BRICK WALL IN FRONT LAWN/DRIVEWAY. CAR WAS A TOTAL LOSS. *TR
2013 JEEP WRANGLER RUBICON, CAUGHT FIRE AFTER COMING OFF OF A HIGHWAY. TRAVELING UNDER 30 MPH, I SAW FLAMES UNDERNEATH THE JEEP BEHIND ME ( MY FRIENDS JEEP ). BY THE TIME I NOTICED IT WAS A BALL OF FLAME. I IMMIDIATELY SLAMED ON THE BRAKES AND WAVED HIM DOWN. HE COULD BARELY STOP BECAUSE HIS BRAKES ALSO WENT OUT( HE SAID THE ABS LIGHT FLIPPED ON) MY OTHER FRIEND JUMPED OUT OF THE VEHICLE I WAS TRAVELING IN AND ATTEMPTED HELP SAID FRIEND IN THE WRANGLER. SAME FRIEND HAD A GIANT BUCKET OF WATER IN HIS BED OF THE TRUCK I WAS DRIVING. I GRABBED IT AND RAN TO THE WRANGLER. I LOOKED UNDERNEATH THE JEEP, THE FLAMES WERE SMALLER AND I COULD SEE THAT THE ORIGIN WAS ON TOP OF THE TRANSMISSION. THERE WAS NOTHING I COULD DO, I DIDN'T HAVE A CUP OR A DEVICE TO SCOOP WATER TO PUT THE FIRE OUT. AT THIS TIME I REALIZED THAT THIS WAS A FORM OF CHEMICAL FIRE. SO WATER WOULD HAVE MADE IT WORSE. WE EVACUATED THE AREA SINCE IT WAS SO CLOSE TO THE GAS TANK. I CALLED THE ON BASE COPS AND THE FIRE TRUCKS WERE THERE WITHIN 10. AT THIS TIME THE INTERRIOR WAS ON FIRE, THEY ATTEMPED TO PUT THE FIRE OUT BUT THE GAS TANK HAD RUPTURED. ABOUT 8 GALLONS OF GAS WAS ON ITS WAY OUT OF THE TANK. IT TOOK 2, 000 GALLONS, 2 TRUCKS, 6 FIRE EXTUINGUISHERS, AND AN UNKNOWN REFILL OF WATER FROM ANOTHER WATER TRUCK TO BOTH FIRE TRUCKS TO PUT THE FIRE OUT! I HAVE 90% OF EVERYTHING ON VIDEO. INCLUDING THE AFTER AFFECTS! *TR
BRAND NEW VEHICLE, AFTER 6,000 MILES CHECK ENGINE LIGHT COMES ON, TAKE IT IN, THEY HAVE IT FOR A MONTH, HAD TO REPLACE HEADS. GET IT BACK, NOW AT 50,000 MILES THE HEADS HAVE TO BE REPLACED AGAIN, BUT THIS TIME THEY SAY DRIVE IT. IT WILL CUT OUT OF POWER AND RUN VERY ROUGH, BUT THEY KEEP TELLING ME ITS OK. I TALKED TO A MECHANIC THAT WORKS THERE, AND HE SAID IT IS HAPPENING ALL OVER THE COUNTRY AND THAT THEY ARE ON BACK ORDER FOR THE HEADS AND CANT KEEP UP WITH ALL THE DEMAND. ALL 2013 JEEPS HAVE THIS PROBLEM, MOST JUST GO IN AND THEY FLASH THE CODE, AND SEND THEM ON THEIR WAY. I AM ON A JEEP FORUM, AND THEY ALL HAVE THE SAME PROBLEM. WHAT ARE MY RIGHTS IF IT HAPPENS A THIRD TIME. I DON'T WANT THE SAME DEFECTIVE MOTOR PUT IN IT. *TR
TL* THE CONTACT OWNED A 2013 JEEP WRANGLER. THE CONTACT STATED THAT HE NOTICED MOISTURE IN THE TAIL LIGHTS. THE CONTACT DID NOT EXPERIENCE THE FAILURE AND DID NOT OWN THE VEHICLE. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE VEHICLE WAS NOT REPAIRED. THE APPROXIMATE FAILURE MILEAGE WAS 0. *TR
TL* THE CONTACT OWNED A 2013 JEEP WRANGLER. THE CONTACT STATED THAT WHILE PARKED, HE NOTICED MOISTURE IN THE TAIL LIGHT COMPARTMENT. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE VEHICLE WAS NOT REPAIRED. THE APPROXIMATE FAILURE MILEAGE WAS 1. *TR
3 MONTHS AFTER PURCHASING MY BRAND NEW JEEP I RECEIVED A CRACK IN THE WINDSHIELD AT A SPEED OF 40 MPH CITY DRIVING. I THINK IT WAS A SMALL STONE BY THE SOUND OF IMPACT. ONE MONTH AFTER THAT MY JEEP BEING 4 MONTHS OLD, I RECEIVED ANOTHER CRACK IN THE WINDSHIELD WHILE FREEWAY DRIVING AT A SPEED OF 60 MPH, AGAIN I THINK A SMALL STONE HIT THE WINDSHIELD BY THE SOUND OF IMPACT. A MONTH LATER AND 5 MONTHS OLD I RECEIVED ANOTHER CRACK IN THE WINDSHIELD WHILE CITY DRIVING AT A SPEED OF 45 MPH, AGAIN I THINK A SMALL STONE HIT THE WINDSHIELD BY THE SOUND OF IMPACT. MY JEEP MILEAGE ON THE FINAL CRACK AT 5 MONTHS WAS 8,400 MILES. I HAVE ONLY HEARD 3 STONES HIT MY WINDSHIELD, WITH EACH IMPACT MY WINDSHIELD WAS CRACKED. THESE CRACKS ARE SEVERE WITH MINIMAL IMPACT AND OBSTRUCT VISIBILITY. THERE IS AN OBVIOUS ISSUE WITH THE QUALITY OF THE GLASS/WINDSHIELD IN MY JEEP. I HAVE OWNED MANY VEHICLES WITHOUT RECEIVING ONE CRACKED WINDSHIELD UNDER THE EXACT DRIVING CONDITIONS OVER AN AVERAGE 5 YEAR VEHICLE OWNERSHIP. I CANNOT AFFORD OR BE EXPECTED TO REPLACE A WINDSHIELD EVERY MONTH AND THEREFORE THIS ISSUE IS A MAJOR SAFETY CONCERN. *TR
SINCE THE DAY I BOUGHT THE VEHICLE NEW WHILE APPLYING THE PARKING BRAKE IT SEEMS AS THOUGH YOU HIT A VOID OR THAT IT SLIPS OVER LIKE THERE IS A STRIPPED GEAR. I TOOK IT TO THE DEALERSHIP FOR SERVICE AND WAS TOLD "THEY ALL DO THAT, ITS NOT UNCOMMON AND NOTHING TO WORRY ABOUT" BUT I HAVE RECENTLY NOTICED THAT IF IT STOPS ON THE VOID THE PARKING BRAKE DOES NOT HOLD THE VEHICLE IN PLACE AND IT ROLLS. I AM WANTING TO TAKE IT IN FOR SERVICE BUT NOT SURE IF THIS IS A GOOD IDEA RIGHT NOW UNTIL I HAVE A COMPLAINT FILED AND HAVE IT CHECK OUT BY ANOTHER SOURCE AS I AM WORRIED THAT I WILL GET THE SAME ANSWER. I KNOW CHRYSLER ISSUED RECALL FOR A SIMILAR PROBLEM BUT THIS VEHICLE WAS NOT INCLUDED IN THAT RECALL. I WANT EVERYONE THAT HAS THIS TYPE OF VEHICLE TO BE AWARE OF THIS PROBLEM SINCE "ITS COMMON AND THEY ALL DO IT". *TR
TL* THE CONTACT OWNS A 2013 JEEP WRANGLER. THE CONTACT STATED THAT WHILE DRIVING 40 MPH, THE VEHICLE BEGAN VIBRATING ABNORMALLY. THE CONTACT APPLIED THE BRAKES AND THERE WAS AN ABNORMAL CLICKING NOISE EXHIBITED FROM THE VEHICLE. THE VEHICLE WAS TOWED TO A DEALER WHERE IT WAS DETERMINED THAT THERE WAS A BOLT MISSING FROM THE FRONT PASSENGER'S SIDE BRAKE CALIPER. THE FRONT PASSENGER'S SIDE CALIPER BRACKET, ROTOR AND SIDE WHEEL WERE REPLACED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE BUT OFFERED NO FURTHER ASSISTANCE. THE FAILURE AND CURRENT MILEAGE WAS 312.
WHILE TRAVELING DOWN A HIGHWAY AT 55, I ADJUSTED MY POSITION IN THE SEAT. THE VEHICLE WAS IN CRUISE CONTROL. I PLACED MY FEET ON THE CARPET IN FRONT OF THE SEAT AND PUSHED MYSELF UP AND BACK INTO THE SEAT TO ADJUST MY COMFORT AND POSITION. THE CARPET AND CARPET MAT WENT UP INTO THE BRAKE AND ACCELERATOR PEDALS. THE VEHICLE BEGAN TO ACCELERATE. WITH MY FEET I PULLED THE CARPET AND THE MAT BACK AND OUT OF THE PEDALS. STOPPED THE VEHICLE AND MOVED OFF TO THE SIDE OF THE HIGHWAY. I GOT OUT OF THE VEHICLE TO SEE THE CAUSE. THE DRIVER SIDE CARPET IS A SEPARATE PIECE OF CARPET WITH A MAT ATTACHED BY A HOOK THAT IS PART OF THE CARPET. THE CARPET DOES NOT SEEM TO HAVE ANY BACKING. IT LOOKS SPUN. THE DRIVER POSITION CARPET IS A SEPARATE PIECE THAT TERMINATES ABOUT 6 TO 10 INCHES UNDER THE DRIVER'S SEAT. THE CARPET HAS HOLES THAT ALLOW THE DRIVER SEAT FRAME TO ATTACH TO THE FLOOR OF THE VEHICLE WITHOUT CLAMPING THE CARPET DOWN. THERE IS NO CLAMPING FORCE HOLDING THE CARPET DOWN UNDER THE DRIVER SEAT. THE CARPET END UNDER THE SEAT IS PLACED UNDER THE CARPET COMING FROM THE BACK SEAT. I DID NOT NOTICE ANY ATTACHMENT BETWEEN THE FRONT AND BACK CARPET TO HOLD THE CARPET IN PLACE. MY ACTION OF PUSH WITH MY FEET TO ADJUST MY COMFORT AND POSITION RIPPED THE CARPET ON THE OUTSIDE EDGE BY THE DRIVER SIDE DOOR AND STRETCHED THE CARPET ON THE RIGHT SIDE, WHICH LET THE LEFT SIDE OF THE CARPET TO MOVE UP INTO THE BREAK AND ACCELERATOR PEDALS. I REPLACED CARPET MAT WITH THE HARD MOLDED RUBBER MATS. THESE MATS SEEM TO KEEP THE CARPET AND MATS FROM MOVING UP INTO THE PEDALS. THE MATS AND CARPET STILL SHIFT FORWARD AND I HAVE TO ADJUST THEM WHEN THE CARPET GETS TOO FAR FORWARD. *TR
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Combines Driver and Passenger star ratings into a single frontal rating. The frontal barrier test simulates a head-on collision between two similar vehicles, each moving at 35 mph.