EN

2013 Kia Optima 4 DR FWD

6
Recalls
843
Complaints
Overall rating

Safety Ratings.

NHTSA’s 5-Star Safety Ratings help consumers compare vehicle safety when searching for a car. More stars mean safer cars.

Frontal Crash
Side Crash
Rollover
Overall Front Star Rating

Combines Driver and Passenger star ratings into a single frontal rating. The frontal barrier test simulates a head-on collision between two similar vehicles, each moving at 35 mph.

Front Driver Side
Front Passenger Side
Overall Side Star Rating

Combines Side Barrier and Side Pole Star Ratings into a single side rating.

Driver
Passenger
Overall Side Pole Star Rating

Combines Side Barrier and Side Pole Star Ratings into a single side rating.

Rollover Star Rating

The Rollover Resistance test measures the risk of rollover in a single-vehicle, loss-of-control scenario.

Rollover Risk: 9.6%

Complaints
Recalls

843 Complaints

for 2013 KIA OPTIMA
11/30/2021
Components: UNKNOWN OR OTHER
Incident Date: 11/29/2021
Crash: No
Fire: No
Vehicle Identification Number: 5xxgn4a7xdg******
Summary

About 2 weeks ago my Kia Optima I started noticing a burning smell coming from under the hood. I took it into an auto shop and they could not find anything wrong. Just recently, the burning smell accompanied smoke from under the hood.

11/28/2021
Components: UNKNOWN OR OTHER
Incident Date: 03/10/2020
Crash: No
Fire: No
Vehicle Identification Number: 5XXGM4A73DG******
Summary

Paint peeling

11/23/2021
Components: ENGINE
Incident Date: 05/10/2021
Crash: No
Fire: Yes
Vehicle Identification Number: 5XXGM4A74DG******
Summary

The contact owns a 2013 Kia Optima. The contact stated while inside the vehicle with the engine idling smoke was suddenly present coming from under the hood of the vehicle. The fire department was called to the scene who extinguished the flames. The vehicle was towed to the local dealer. The vehicle was not yet repaired. No further information was available. The contact indicated that the failed engine was a replacement engine previously installed under a recall campaign. The manufacturer was also notified of the failure. The failure mileage was 110,000

11/23/2021
Components: AIR BAGS
Incident Date: 09/13/2021
Crash: Yes
Fire: No
Vehicle Identification Number: 5XXGM4A73DG******
Summary

The contact owned a 2013 Kia Optima. The contact stated while driving approximately 10mph when the contact was struck by another vehicle which resulted in none of the airbags deploying. The contact sustained bruise sternum, bruised heart, and neck injury and sought medical treatment. There was a police report taken and the vehicle was towed to an insurance lot where it was diagnosed as destroyed. The manufacturer was informed of failure and was awaiting a response. The failure mileage was approximately 93,000.

11/17/2021
Components: ELECTRICAL SYSTEM
Incident Date: 11/17/2021
Crash: No
Fire: Yes
Vehicle Identification Number: knagm4ad0d5******
Summary

The contact owns a 2013 Kia Optima Hybrid. The contact stated that while driving at 40 - 45 mph, the "Safely Stop And Do Not Drive" warning message was displayed and the vehicle lost motive power. Additionally, a burning odor was detected. This was the third recurring failure. The vehicle was towed to the dealer and diagnosed with electrical system failure. The vehicle was not repaired and remained at the dealer. The manufacturer was made aware of the failure but provided no assistance. The failure mileage was approximately 104,000.

11/16/2021
Components: UNKNOWN OR OTHER
Incident Date: 11/15/2021
Crash: No
Fire: No
Vehicle Identification Number: KNAGM4AD0D5******
Summary

Was driving the car up a hill and alarm starting dinging and gave a notice something to the effect of Stop Safely. The car died and I was unable to move the car out of the traffic lane. People behind were blowing their horn and I did not feel safe to get out of the car. Eventually someone stopped to block traffic and we were able to roll the car back out of traffic.

11/13/2021
Components: ENGINE
Incident Date: 11/13/2021
Crash: No
Fire: No
Vehicle Identification Number: 5XXGM4A76DG******
Summary

I purchased this vehicle 10/21/2016. The vehicle was driving fine and I regularly took it in for maintenance. Regular oil changes, filters, tires rotated. I am very good at getting maintenance done on the vehicle. There was a recall on the engine, but I never received any notice. It was recalled on Mar 31, 2017. I have no records of any recalls, so I am not sure who they were sending them to. I moved shortly after the recall on February 16, 2018. I still received no notices at my new location. I did have all my mail forwarded. Long story short, my engine blew in September of 2019. I still had not received any notices of a recall. I have been trying to get this resolved with Kia for the last two years basically. I have had an independent shop verify that the engine is blown. Kia of Janesville and Madison refused to give me any help trying to get the car diagnosed or repaired. I have spent $700 getting the car towed, storage, and two years so far trying to get the car repaired or looked at. They keep on telling me that they are not going to cover anything and that I need to pay for repairs. I finally got the car towed to an independent service shop and they are telling me that the engine is indeed blown and that I need to replace it. Costs are expected to be in the $3700 range. I cant wait any longer to get this vehicle repaired as I have already dealt with it for two years with no good faith effort from Kia. I would appreciate some help dealing with the situation.

11/13/2021
Components: STEERING
Incident Date: 06/05/2021
Crash: No
Fire: No
Vehicle Identification Number: 5xxgn4a75dg******
Summary

I have a 2013 Kia Optima EX, on the steering wheel, I hear a knocking sound while turning the wheel. I was informed that there was a recall for the rubber coupler replacement. I never received a recall letter from Kia Motors. I am very concerned about driving the vehicle because the sound is getting louder.

11/09/2021
Components: UNKNOWN OR OTHER
Incident Date: 11/03/2021
Crash: No
Fire: No
Vehicle Identification Number: 5xxgm4a78dg******
Summary

Driving at night the engine sputtered and stalled in traffic. Lost power to steering and had to get off main road . Towed to a mechanic and was told there was no oil in the engine and the entire engine needs to be replaced . The oil has been changed as required but constantly low and needing to be topped up . He advised checking the VIN for a recall with this particular car model having a previous recall . I checked there were no open recalls . The engine is being replaced .

11/07/2021
Components: ENGINE
Incident Date: 11/03/2021
Crash: No
Fire: Yes
Vehicle Identification Number: 5XXGM4A78DG******
Summary

My engine began smoking while I was driving I pulled over to see where the smoke was coming from and it burst into flames

11/05/2021
Components: ENGINE AND ENGINE COOLING
Incident Date: 11/05/2021
Crash: No
Fire: No
Vehicle Identification Number: 5XXGR4A67DG******
Summary

The contact owns a 2013 Kia Optima. The contact stated while driving approximately 15 MPH, there was an abnormal sound coming from the engine compartment. The contact stated that the check engine warning light was illuminated. The vehicle was taken to the local dealer where it was diagnosed with needing the engine replaced. The vehicle was not repaired. Upon investigation, the contact associated the failure with NHTSA Campaign Number: 17V224000 (Engine and Engine Cooling) however, the VIN was not included. The manufacturer was not informed of the failure. The failure mileage was 128,122

11/04/2021
Components: ENGINE
Incident Date: 10/31/2021
Crash: No
Fire: Yes
Vehicle Identification Number: 5xxgr4a63dg******
Summary

The contact owns a 2013 Kia Optima. The contact stated that while driving at approximately 75 mph, the vehicle stalled without warning. In addition, the front of the vehicle was in flames. The fire department extinguished the fire. The vehicle was towed to a tow lot. The dealer was not contacted. The vehicle was not repaired. The vehicle was destroyed. The manufacturer was not notified of the failure. The approximate failure mileage was 127,000.

10/31/2021
Components: UNKNOWN OR OTHER
Incident Date: 06/01/2020
Crash: No
Fire: No
Vehicle Identification Number: 5XXGM4A72DG******
Summary

The stock paint on the car is chipping and peeling away without any damage being done to the paint. Specific locations are the A pillars next to the windshield. The quality of the paint and clear coat comes into question, as this is also happening on my mother's white painted Kia, and this is a common issue amongst most Kias painted in any variation of white from the manufacturer.

10/29/2021
Components: ENGINE AND ENGINE COOLING,ENGINE
Incident Date: 10/21/2021
Crash: No
Fire: No
Vehicle Identification Number: KNAGM4A74D5******
Summary

The contact owns a 2013 Kia Optima. The contact stated upon starting the vehicle, she heard an abnormal knocking sound coming from the engine. The oil warning light illuminated. The contact stated that she depressed the accelerator pedal however, the vehicle hesitated to respond. The contact stated that she was able to drive the vehicle however, the vehicle was shuddering while driving and stalled several times. The contact stated she was unable to restart the vehicle. The vehicle was towed to the contact's residence. The dealer was notified of the failure and advised the contact to schedule an appointment for diagnosis. The manufacturer was notified of the failure and advised the contact that they could not cover the repair of the vehicle because the VIN was not included in NHTSA Campaign Number: 17V224000 (Engine and Engine Cooling) however, the VIN tool showed that the VIN was included in the recall. The vehicle was not diagnosed nor repaired. The approximate failure mileage was 130,000.

10/27/2021
Components: ENGINE,FUEL/PROPULSION SYSTEM
Incident Date: 10/21/2021
Crash: No
Fire: No
Vehicle Identification Number: 5XXGN4A78DG******
Summary

KIA replaced the low fuel line under campaign number 20V100 November of 2020 and the replacement part has now cracked causing gas to spray out onto my engine less than a year later. KIA is refusing to warranty the part. This is a huge life safety issue for myself and my family that travel in this vehicle. I feel these replacement parts need to be checked and replaced before someone gets seriously hurt.

10/21/2021
Components: STRUCTURE
Incident Date: 10/01/2018
Crash: No
Fire: No
Vehicle Identification Number: 5XXGR4A62DG******
Summary

2013 KIA Optima Pearl White paint began chipping and flaking exposing bare metal to rust and corrosion.

10/17/2021
Components: STRUCTURE,UNKNOWN OR OTHER
Incident Date: 06/01/2018
Crash: No
Fire: No
Vehicle Identification Number: 5XXGM4A74DG******
Summary

I bought my pearl Kia Optima in 2013 and the paint started chipping in 2018 or so. It started on the side by the windows, then my hood, then it went with the top portion of the vehicle (now rusty) then it began in the trunk area. It gets worse when the weather changes to cold temperatures or rain.

10/16/2021
Components: FUEL/PROPULSION SYSTEM
Incident Date: 10/01/2021
Crash: No
Fire: No
Vehicle Identification Number: 5xxgr4a6xdg******
Summary

Low pressure fuel tube leak. Gas leak through quick connect clamp, factory defect on part. Recall was done and still has same problem.

10/11/2021
Components: ENGINE
Incident Date: 10/02/2021
Crash: No
Fire: No
Vehicle Identification Number: KNAGM4A77D5******
Summary

While driving approximately 45 MPH, the vehicle began to stall and as I tried to keep going, I did get to 60 MPH and the car completely stalled and turned off in the middle of the highway as I tried to get off to the side. All of the warning lights illuminated. The car would not start up and the steering wheel locked. I had to be pushed off the road. I was unable to restart the vehicle after several attempts. The battery seemed to still have power at the time, but still would not start. Someone pulled over to try to jump start the vehicle, but it would not start. I then went and purchased a new battery to see if that would help and it did not. The car had absolutely no power to it, would not click over and would not shift into gear. The week prior, my check engine light had came on and I did stop at autozone to have them run a diagnostic. When it ran it pulled up a manufacturer code P1004 and they were unable to tell me what it meant. I do have the documents from that visit. My vehicle has been well taken care of and I have kept up to date on recalls and maintenance. Approximate mileage when this happened is 122k. I had the vehicle towed to AAMCO who then determined the engine was damaged and I then had it towed to Peak Kia to see what we needed to do.

10/09/2021
Components: UNKNOWN OR OTHER
Incident Date: 09/24/2021
Crash: No
Fire: No
Vehicle Identification Number: KNAGM4A75D5******
Summary

My car suddenly turned off while driving and would not restart. I had it towed to the dealer to find out that the engine seized and the starter failed. I had the engine replaced under warranty but they would not cover the starter even though the dealer told me that the starter failed as a result of the engine seizing up. Within 2 days after the engine was replaced, the check engine light started to come on when accelerating from a stop and would start bucking. This was very dangerous, and I was almost rear ended a few times while merging into traffic because the car was very hesitant and would buck. I think the starter should be covered because it broke as a result of the motor seizing up. I also believe that my transmission was also damaged when the motor seized now causing the check engine light and bucking. I now have to bring my car back to the dealer to get checked out again.

10/07/2021
Components: STRUCTURE
Incident Date: 01/01/2018
Crash: No
Fire: No
Vehicle Identification Number: 5xxgr4a69dg******
Summary

The paint on my car is chipping off. It is a Snow White pearl and I read online that this is very common for Kia’s with this color of paint.

10/04/2021
Components: STEERING,ENGINE
Incident Date: 09/23/2021
Crash: No
Fire: No
Vehicle Identification Number: 5XXGR4A60DG******
Summary

The contact owns a 2013 Kia Optima. The contact stated while driving approximately 60-70 MPH, the vehicle inadvertently stalled. The brake warning light and several other unknown warning lights illuminated. The contact stated she was able to partially veer to the side of the road as the steering wheel was difficult to turn. The contact stated she was unable to restart the vehicle after several attempts. The battery was jumped with some assistance and the vehicle restarted. The contact stated she drove the vehicle to the dealer however, the failure reoccurred as she was pulling into the parking lot. The manufacturer was made aware of the failure and a case was opened. The vehicle was not diagnosed nor repaired. The approximate failure mileage was 152,000.

09/29/2021
Components: FUEL/PROPULSION SYSTEM
Incident Date: 09/23/2021
Crash: No
Fire: No
Vehicle Identification Number: 5xxgr4a60dg******
Summary

My Optima has a crack in the low-pressure fuel line. I detected a very strong gas odor last week and immediately notified the dealer but due to needing the knock detection sensor from a recall being installed, I had to wait until one of the lead techs was available to inspect it yesterday. The dealer has ordered the part needed but they said that it might be weeks before they get the part in because it is on backorder and due to the safety risk, my car is undriveable. They will not release my vehicle to me without signing a waiver releasing them of liability. Kia recalled 2013-2014 Optimas with the same Turbo engine last year, for this exact reason but the dealer said my vehicle was not included in the recall and this repair will be nearly $600 out of pocket even though this is a known issue. I absolutely cannot and will not sign a waiver when I know my vehicle is dangerous to drive. I have systemic mastocytosis and that alone can cause anaphylaxis to be triggered by the gas odors. There were no warning lamps, no other signs or symptoms until I smelled gas last week.

09/28/2021
Components: UNKNOWN OR OTHER
Incident Date: 09/23/2021
Crash: No
Fire: No
Vehicle Identification Number: 5XXGR4A65DG******
Summary

09/23/2021- paint flaking in a large strip along the passenger side molding by the windshield. 09/24/2021- Took my car to Mylars Auto Refinishing for quote as well as TAVO's. Paint flaking along drivers side molding by windshield and up further along. I contacted KIA Red Rock Doug told me there was no open recall for my car. 09/25/2021 - paint flaking on corner of trunk. 09/28/2021 - called KIA Red Rock spoke with Charles, he confirmed no open recall on my car. Said coming in would be a waste of my time, that I should contact KIA directly and open a claim. Found this information to file claim with NHTSA. Also contacted Progressive Insurance Co. and was advised this is not a claim to be filed with them due to it being a manufactures defect. Drove to Kia Red Rock and spoke with Keith Wilkinson, Asst. Manager/Service Dept. He stated I would have to contact KIA Corporate and file a claim with them and gave me the #1-800-333-4542.

09/27/2021
Components: STRUCTURE
Incident Date: 09/25/2021
Crash: No
Fire: No
Vehicle Identification Number: 5xxgn4a77dg******
Summary

Paint is peeling off of the hood and side panels of the car. It is Kia Pearl White factory paint job. There have been no impacts or anything that should cause the paint to chip and peel.

09/27/2021
Components: ELECTRICAL SYSTEM,SERVICE BRAKES,ENGINE
Incident Date: 09/20/2021
Crash: No
Fire: No
Vehicle Identification Number: KnAGM4AD9D5******
Summary

"Hybrid System Warning Safely stop and Do not Drive" has appeared multiple times. First time, brake fluid was flushed and car appeared to operate normally afterwards. 3 months later, now, happened twice within two weeks. Apparently, a very common issue. The car shuts down and I am forced to coast/pullover/stop without any power from the engine and was fortunate this did not occur in an intersection. Others have noted the occurrence on the freeway. Like other, when I took the car in, no error codes were seen as the warning light had turned off so the mechanics do not know what the issue is. How does Kia not know what the issue is when the car could shut down, become inoperable suddenly? Once the warning light comes on, the brakes semi-lock and one is luck enough to get to safety, to pull over... Does someone have to be injured or worse for KIA to do something or for the NHTSA TO DO SOMETHING?? 1) https://www.optimaforums.com/threads/2013-optima-hybrid-hybrid-system-warning-check-brake-message.170498/ 2) https://www.kiaownersclub.co.uk/threads/how-to-fix-check-hybrid-system-warning-unable-to-charge.45921/ 3) https://www.reddit.com/r/kia/comments/lk6wvt/2013_kia_optima_hybrid_system_warning_i_dont_know/ 4) http://www.arfc.org/complaints/2012/kia/optima_hybrid/engine/problem.aspx 5) https://www.carproblemzoo.com/kiamotor/optimahybrid/equipment-problems.php 6) https://www.consumeraffairs.com/automotive/kia-optima.html?page=5 7) https://www.cargurus.com/Cars/Discussion-c23349_ds1010763

09/27/2021
Components: STEERING
Incident Date: 09/22/2021
Crash: No
Fire: No
Vehicle Identification Number: 5xxgr4a60dg******
Summary

The steering is loose while driving. It has a lot of play when turning. We took to the mechanic for an alignment and he said that the steering column was the problem. He did not fix because he told us he believed there was a recall. I checked and there is no recall. However, I have reviewed other complaints and there are several related to this same issue.

09/25/2021
Components: UNKNOWN OR OTHER
Incident Date: 09/25/2021
Crash: No
Fire: No
Vehicle Identification Number: 5XXGN4A7XDG******
Summary

On our way home on 9/25/21, we were driving down I80 driving 70 mph and the car stopped with no prior indication. All the lights came on when we were getting off of the interstate. The car coasted down the off ramp with a semi behind me and a car in front of me. This could have caused a major accident as this is a very busy exit with trucks behind coming and going. My whole family could have lost their lives. This was the first time this happened. I was able to get the car started again but it felt like the power was not the same when driving it. I immediately came home and googled the symptoms and other Kia Optima owners are facing the same issues.

09/24/2021
Components: ENGINE
Incident Date: 08/01/2021
Crash: No
Fire: No
Vehicle Identification Number: Knagm4ad6d5******
Summary

Kia motors had a recall on my vehicle 2013 KIA optima hybrid so I took my car into the dealership explaining the issues I had and the service advisor Justin told me that they would have to look at it and if it’s related to the recall they would take care of it at no cost to me it’s been over a month and the service advisor told me it was a defective motor and all of a sudden refusing to fix it I shouldn’t be responsible for their defective engine please advise

09/20/2021
Components: ENGINE
Incident Date: 09/12/2021
Crash: No
Fire: No
Vehicle Identification Number: 5xxgm4a78dg******
Summary

I was driving my 2013 Kia Optima on the freeway. Perfectly functioning until the vehicle just stalled while driving 60-70 mph. All the lights came on including the check engine light. I had to pull to the side and turn off my vehicle. Then it turned right back on and continued driving perfectly. Until the next day, I was driving on the highway and it was running perfect. Until I turned in a corner and my car stalled once again. This time the check engine light stayed on when I turned the vehicle back on. Then it started making this loud metal grinding noise. So I had to drive slow and the car almost shut down. I got it towed 70 miles back home. My car was running perfectly fine until that happened. It is a engine bearing knocking noise every time I start the car. It could be in the oil pan of the engine that is making that noise. This put my safety at risk on the highway because I couldn't get more speed when my foot was on the petal and my car was slowing down slowly. There was lots of traffic so I had to avoid slowing down to quick before I got stuck in the lanes. So I had to put my blinkers on and pull to the side. The side was a little narrow because the cars were driving right beside mines and it was a busy highway. I thought I'd get hit but thankfully I didn't and pulled safely to the side. I researched about this problem and it is pretty common with people that have the Kia Optima 2013. And its recalled for that problem. So my confirmation is from researching it on the internet. Yes the problem has been confirmed by Kia because they got law suited for it and that's why they had recalls. My vehicle will be inspected by the manufacturer on September 28th. There was no warning signs or symbols of the car before that problem happened. It just happened instantly and it had me worried. The car was running perfectly fine getting to places. There was no problems prior to this. It first appeared on September 12th, 2021.

09/19/2021
Components: ENGINE
Incident Date: 07/22/2021
Crash: No
Fire: No
Vehicle Identification Number: KNAGM4A70D5******
Summary

My car ran hot and my motor went out

09/18/2021
Components: UNKNOWN OR OTHER
Incident Date: 09/14/2021
Crash: No
Fire: No
Vehicle Identification Number: KNAGM4AD8D5******
Summary

I was driving down the interstate and all of the sudden the message “pull over safely and stop driving...check the hybrid engine system.” The car started to stall and seize up. Thankfully it didn’t die right in front of a semi on the interstate and I was able to at least make it off a nearby ramp before it died completely. I called my insurance for roadside assistance and it was towed to the nearest Kia dealer. They were unable to diagnose it because it would not turn on. They had to replace the hybrid battery before it could be diagnosed. I was also told that a safety fuse had been “fried” and they are still running tests.

09/18/2021
Components: STRUCTURE
Incident Date: 07/02/2021
Crash: No
Fire: No
Vehicle Identification Number: 5XXGR4A68DG******
Summary

I understand this will not sound like a safety issue, as I felt the same initially, but it is. My paint has been peeling off my Kia Optima for almost two years and sometimes the paint comes off in little pieces and other times it peels off in 6-12 inch sheets. Paint will come off during driving and while being washed. When driving the paint will fly to the back of my car and land of the ground, looks like snow is flying thru air. I have had safety issues to date. First tIme was on my way to work and a large section of paint came up from the bottom of the windshield area and stuck to my windshield. Not only did it scare me, but it blocked my vision.windshield wipers would not move it. I had to quickly pull over to remove it. Second time the same thing happened, but it landed on the windshield of the car behind me. I was unaware it happened until they pulled up next to me at the red light and got out of their vehicle to yell at me and removed the paint sheet. I understand this might not sound serious, but when something comes flying out of nowhere and lands on your windshield blocking your sight it is quite terrifying. I am not sure if this has happened to others with my same paint defect, but I know by researching my paint defect over the past two years, there are thousands of complaints on the internet about paint peeling off. When I contacted Kia in 2019 (corporate in Irvine, Ca), they informed me it was definitely a paint defect that originated during the painting process. Since there was not a recall isued, they were not going to pay for the car to be re-painted. At that time only the top of my car was affected, but now the majority of my car is losing paint. At this time I am wanting Kia to pay to have the car repainted, refund the cost of the vehicle or provide a credit to put towards a new car. At this point my vehicle is basically worthless because I can't sell it as is and trading it in results in me only getting approximately 30% of what the value is.

09/17/2021
Components: ENGINE
Incident Date: 09/16/2021
Crash: No
Fire: No
Vehicle Identification Number: 5xxGN4A71DG******
Summary

I was giving my brother a ride to work when the car stalled. There was no engine light on or any warning light what’s so ever all of sudden my steering wheel turned hard and I could not steer. Brake pedal was hard for me to step on I nearly wrecked in to a gate. I own this car for few years already and never giving me problems. I did notice there was a recall going on about engines on these 2013 2014 going bad. At first I thought it was my battery or alternator but everything has power. Just the engine don’t want to turn over. I would appreciate if someone can help me in this situation.

09/16/2021
Components: ELECTRICAL SYSTEM,ENGINE
Incident Date: 06/16/2021
Crash: No
Fire: No
Vehicle Identification Number: knagm4a78d5******
Summary

The contact owns a 2013 Kia Optima. The contact stated that while driving at various speeds, the vehicle would shut off without warning. The contact would be able to restart the vehicle soon after the failure. The contact had taken the vehicle to the dealer where they replaced the spark plugs and cleaned the fuel injectors. Upon driving the vehicle home at 50 MPH, the contact's wife stated that the vehicle shut off again without warning. Despite the failure, his wife was able to restart the vehicle and drive home without incident. The next day, the contact called the dealer to notify them of the failure and they informed him that it may take some time to repair the vehicle due to the cleaning of the fuel injectors. The contact stated that the failure persisted despite the repair. The manufacturer had yet to be notified of the failure. The vehicle was not repaired. The failure mileage was approximately 150,000.

09/15/2021
Components: FUEL SYSTEM, GASOLINE
Incident Date: 09/15/2021
Crash: No
Fire: No
Vehicle Identification Number: 5xxgr4a69dg******
Summary

The contact owns a 2013 Kia Optima. The contact stated that while driving at an undisclosed speed, fuel odor was detected but the contact did not see fuel leaking onto the ground. The contact's cousin, an independent mechanic, inspected under the engine cover and saw that there was fuel leaking on top of the engine block from a cracked fuel line. The dealer was made aware of the failure and scheduled an upcoming appointment for diagnosis. The vehicle was not repaired. The manufacturer was not made aware of the failure. The failure mileage was approximately 87,000.

09/14/2021
Components: UNKNOWN OR OTHER
Incident Date: 09/13/2021
Crash: No
Fire: Yes
Vehicle Identification Number: 5XXGM4A78DG******
Summary

On 9/13/2021 about 8:10 pm my neighbor knocked on my door and told me my parked car was smoking and appeared to be catching fire. Black smoke was everywhere I yell for my son to go out to see what was happening while I call fire department seconds later the car begin to go up in flames. Fire department Arrived to put out fire on my 2013 Kia Optima.unsure of cause but from the smell it smelled like some thing electrical . It has been reported to insurance .No recalls have been issued on said vehicle. No previous warnings were issued before fire started .This could have cause a lot of damage to all vehicles parked in front and back of my vehicle had it not been put out in timely matter.

09/13/2021
Components: POWER TRAIN
Incident Date: 07/04/2021
Crash: No
Fire: No
Vehicle Identification Number: 5XXGM4A79DG******
Summary

The contact owns a 2013 Kia Optima. The contact stated while driving 45 MPH, the TPMS warning light illuminated. The accelerator pedal was depressed however, the vehicle failed to respond. The vehicle then lost motive power and stalled. The contact slowly pulled the vehicle over to the side of the road and attempted to restart the vehicle however, the vehicle failed to restart. The contact had the vehicle towed to her residence. Several days later the vehicle was towed to the local dealer to be diagnosed. Due to the dealer being short staffed, the vehicle was not yet diagnosed. The vehicle was not repaired. The manufacturer was made aware of the failure. The failure mileage was approximately 100,581.

09/09/2021
Components: ENGINE
Incident Date: 09/04/2021
Crash: No
Fire: No
Vehicle Identification Number: Knagm4ad9d5******
Summary

My car said warning ️ do not drive and my brakes went out when I was able to stop I cut off the car then back on and it wouldn't move .I was on the highway when this happened.

08/30/2021
Components: ENGINE
Incident Date: 08/14/2021
Crash: No
Fire: No
Vehicle Identification Number: 5XXGM4A72DG******
Summary

The components in which failed in my vehicle are unknown at this time. The only thing that I know is my emergency check engine light was flashing and my car proceeded to go into limp mode. Reason for that was the rod knock sensor went off. My main concern is that a few minutes following my engine had completely shut down in the middle of the Highway. I was nearly hit by several vehicles following behind me. The problem has not been confirmed but has been identified with the SAME exact issue as other 2013 Kia Optima owners. No police reports or investigations were conducted. I am not the only person that had their safety at risk due to Kias negligence. This is clearly a reoccurring issue with many owners of the same make and model. I would think that Kia would have investigated this issue.

08/24/2021
Components: ENGINE
Incident Date: 08/13/2021
Crash: No
Fire: No
Vehicle Identification Number: KNAGM4A76D5******
Summary

Total Engine failure while driving at 70mph on interstate. 67,555 miles Only warning was at time of engine failure check engine light came on. I purchased car used from my father in law who passed away due to COVID-19. Never any problems until now. I have seen many issues online with engines for this model year and I know that some Kia's have had engines replaced free of charge. It seems to be widespread issue to all 2013 Optimas and other models including multiple years. What was Kia's countermeasure to correct the issue? What is the RPN number for their internal PFMEA and DFMEA? If it was machining burrs remaining in the engine at time of assembly-what is detection method? -Visual inspection (not 100%)? - machine vision? -added process (brushing operation)? -added shot blast peening of crankshaft forging before machining? -added deburring of main bearings? etc. Consumer stated vehicle was towed and taken to a dealer. Still has not been repaired.

08/21/2021
Components: UNKNOWN OR OTHER
Incident Date: 11/25/2019
Crash: No
Fire: No
Vehicle Identification Number: 5xxgr4a61dg******
Summary

My SWP paint is peeling and chipping in multiple spots. Ive noticed it since I bought it back in November of 2019 but its only gotten worse

08/12/2021
Components: STRUCTURE
Incident Date: 07/26/2021
Crash: No
Fire: No
Vehicle Identification Number: 5XXGR4A64DG******
Summary

The paint on my car is peeling on the molding around the front windshield on the right and left side.

08/10/2021
Components: ENGINE
Incident Date: 08/02/2021
Crash: No
Fire: No
Vehicle Identification Number: KNAGM4AD6D5******
Summary

Drove the vehicle on the interstate next warning lights came on stating Hybrid system warning safety stop and do not drive I pulled over popped the hood and saw oil leaking everywhere and the vehicle was inoperable so I towed to my home called the Kia dealership stating there was a recall on my vehicle a 2013 Kia optima hybrid and advised what to do they told me to tow it to the dealership and there is it

08/09/2021
Components: ENGINE
Incident Date: 08/02/2021
Crash: No
Fire: No
Vehicle Identification Number: KNAGM4AD6D5******
Summary

Drove car all of a sudden the engine started knocking and missing and burning oil out the exhaust I parked the car until Kia can look at it

08/09/2021
Components: STRUCTURE
Incident Date: 08/01/2019
Crash: No
Fire: No
Vehicle Identification Number: 5XXGM4A70DG******
Summary

Around approximately 76,000 miles on the vehicle, I noticed paint (snow white pearl) started bubbling and coming off the hood. I assumed it was from a rock chip. The paint bubbling and chipping is now occurring all over the vehicle. I've spoken with two different KIA dealers (in Charlotte, NC and Salisbury, NC) and they've both said there are no recalls from KIA and there's nothing they can do but offer to repaint the car for THOUSANDS of dollars. I'm finding new spots every month. There are now 93,000 miles on the car, and I do NOT feel like the paint should be failing like this at all. I will attach pictures if allowed. I doubt I can upload all of the places on my car that have chips at this point.

08/07/2021
Components: STRUCTURE
Incident Date: 07/31/2017
Crash: No
Fire: No
Vehicle Identification Number: 5XXGN4A77DG******
Summary

I own a 2013 Kia Optima. The paint in chipping and peeling on various parts of the car.

08/04/2021
Components: ENGINE
Incident Date: 07/26/2021
Crash: No
Fire: No
Vehicle Identification Number: 5XXGM4A74DG******
Summary

My car recently cut off I replace the camshaft sensor A and B My engine is currently knocking

08/04/2021
Components: SEAT BELTS
Incident Date: 07/09/2021
Crash: Yes
Fire: No
Vehicle Identification Number: 5XXGN4A75DG******
Summary

The contact's ex husband owned a 2013 Kia Optima .The contact stated while her ex-husband was driving at an undetermined speed a 2009 Jeep Liberty cross the center line and crashed into the vehicle. The driver succumbed to his injuries at the scene. There was a report of the driver being located leaning towards the front passenger seat. The air bags deployed. The seat belt was extended and locked but, was torn. The contact stated the driver of the Jeep was intoxicated however there were no reported injuries. The vehicle was towed to a police lot. A police report was filed. The local dealer was not contacted. The manufacturer was not notified. The failure mileage was unknown.

07/31/2021
Components: ENGINE
Incident Date: 06/28/2021
Crash: No
Fire: No
Vehicle Identification Number: 5XXGR4A64DG******
Summary

Rod Bearing caused the engine to Cease , my Car was at Ray Skillman from 6/28/21 diagnosed 7/28/21 KIA denied claim, after all recalls have been performed on vehicle. Engine still should've been under warranty to replace engine a 2nd time. Engine replaced 3/2015 at 38,905 before recall in 2017 ceased 6/28/2021 we had towed to Dealership Able to get to safety on side of interstate 65 could've been a bad situation on highway if in middle of road No lights or warnings came on prior to car stalling

07/26/2021
Components: ENGINE
Incident Date: 07/03/2021
Crash: No
Fire: No
Vehicle Identification Number: Knagm4adxd5******
Summary

Driving down highway and lost engine power. The gas engine seized up causing the vehicle to stop suddenly. Towed to Kia and the said the engine is seized up.

07/26/2021
Components: UNKNOWN OR OTHER,ENGINE
Incident Date: 07/20/2021
Crash: No
Fire: No
Vehicle Identification Number: 5XXGR4A63DG******
Summary

Vehicle starts smoking from under hood after driving for awhile. Not sure if its coming from the turbo or another part.

07/19/2021
Components: STRUCTURE
Incident Date: 01/05/2021
Crash: No
Fire: No
Vehicle Identification Number: 5xxgn4a72dg******
Summary

The Snow White Pearl paint is peeling off of the hood and roof of the car (delamination).

07/14/2021
Components: UNKNOWN OR OTHER
Incident Date: 06/04/2021
Crash: No
Fire: No
Vehicle Identification Number: 5XXGM4A71DG******
Summary

The paint on my PEARL WHITE optima is chipping like crazy!

07/11/2021
Components: STRUCTURE
Incident Date: 07/11/2021
Crash: No
Fire: No
Vehicle Identification Number: 5XXGM4A78DG******
Summary

Pealing paint on hood and along windshield area

07/11/2021
Components: ELECTRICAL SYSTEM,ENGINE
Incident Date: 07/11/2021
Crash: No
Fire: No
Vehicle Identification Number: 5XXGN4A71DG******
Summary

The motor failed while I was driving. I was at a stop sign and was turning the corner and my car shut off. I tried to start the car and smoke was coming from the engine. I had to have my car towed home. No warning lamps came up prior to the engine shutting down.

07/10/2021
Components: ELECTRICAL SYSTEM,ENGINE,FUEL/PROPULSION SYSTEM
Incident Date: 07/06/2021
Crash: No
Fire: No
Vehicle Identification Number: 5xxgr4a6xdg******
Summary

My oil light has been coming on and blinking then disappearing. Current on oil change and oil level is full on dipstick. Noticed little oil stain on driveway but oil level remains good and full. A couple times now my car has lost acceleration. One time on the highway and once in my neighborhood. When I press the gas it does not accelerate. It will lose speed and after a few times of stepping on the gas will eventually get to speed.

07/09/2021
Components: ENGINE
Incident Date: 07/03/2021
Crash: No
Fire: No
Vehicle Identification Number: KNAGM4ADXD5******
Summary

Engine began making very loud noised while driving on an expressway. Pulled off of the road and engine would not start. Had to get towed to a local repair shop. I found out that my engine is blown. There have been recalls on the Theta II engine, but, mine was not involved in the recall. There are many reports of these engines that were not involved with the recall having MAJOR issues. Please investigate further into these engines.

07/06/2021
Components: ENGINE AND ENGINE COOLING
Incident Date: 07/06/2021
Crash: No
Fire: No
Vehicle Identification Number: 5XXGR4A62DG******
Summary

The contact owns a 2013 Kia Optima. The contact received notification of NHTSA campaign number: 17V224000 (Engine and Engine Cooling) however, the part to do the recall repair was unavailable. The vehicle was taken to the local dealer and it was confirmed that the part was not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact had not experienced a failure. Parts distribution disconnect.

07/03/2021
Components: ENGINE
Incident Date: 07/02/2021
Crash: No
Fire: No
Vehicle Identification Number: 5XXGN4A73DG******
Summary

We believe the connecting rod bearing in the engine is bad and needs to be replaced. The vehicle is available for inspection upon request. When the engine failure occurred, luckily we were in a neighborhood and not traffic because the engine speed was drastically reduced and the vehicle failed to accelerate in a reasonable manner. The vehicle has not been reproduced or confirmed by a dealer, but a home computer diagnostic was done on the vehicle giving a "Cylinder 3" misfire code. The vehicle has not been seen by anyone other than the owners of the vehicle, we are currently in the process of trying to get an appointment with a kia dealership. There were no warnings prior to the failure, but as soon as the failure occurred, the check engine light turned on and was blinking.

06/30/2021
Components: UNKNOWN OR OTHER
Incident Date: 06/29/2021
Crash: No
Fire: Yes
Vehicle Identification Number: 5xxgm4a72dg******
Summary

Car was parked in the driveway we had been home for over 2 hours. Everyone was just about falling asleep, someone knocked on the door and ringing our door bell that our car was on fire. she had called the police and fire department was dispatched. we moved our other vehicle and tried to prevent the house from being damaged by the fire. Fire fighters arrived and it took them about 15 20 min to out out the fire. They blew smoke out of the house and the garage and checked the temperature reading on the car to make sure all the fire was put out. Front end was engulfed in fire. The fire had to be cause by an electrical issue. The safety or the safety was effected by the threat of fire to the people in the home in the unit and the neighbors and the animals in the garage at the time of the fire. Kids were asleep in the home if no one would have told us it would have been too late. It has not caused emotional anxiety for kids and pets in the home. minor damage to home and driveway. Kia has a recall causing the exact issue but this car has not been added to the list. The car has only been inspected by insurance agent and fire department the night of. There was no warning light or any messages given before the fire.

06/28/2021
Components: ENGINE
Incident Date: 06/06/2021
Crash: No
Fire: No
Vehicle Identification Number: 5XXGN4A77DG******
Summary

While driving as normal on the way home the engine stalled and would not pick up as I was getting on the highway with traffic behind me. I was able to get on and begin doing 50-55mph getting good onto the highway and pick up speed trying to get to 60mph never got to go past 55 as the car slowed down instead of picking up speed. EVERY warning light popped up onto the dash as I panicked to get off the highway unable to pick up speed and move out of the way of flying cars it slowed down to a complete stop I had just made it off the highway onto the side of the highway with cars flying by the grace of God my kids were not with me. I was not able to start the car up and had no idea as to why it happened I had no issues with my car and just brought it from Crown dealership not even a full 2 years of having the car. It was confirmed by a licensed mechanic that the engine is gone and no known reason as to why. The manufacture states it is beyond warranty as the car was purchased from crown they keep telling me to call and speak to Kia. Kia states it has no recall because of my VIN. I am not the first and not last to have this unexpectedly happen. I keep the up oil changes, tune ups, new tires and more done. now to know the engine is gone an it is not my fault no help and additional 5,000 for repair I am still making payments on the car and can not even drive it. I could have died on the road or highway due to the car just stopping on it own while driving the warning lights didn't come on until after the car was done going. I had no choice but to get over quick still risking to get hit and unable to do or know anything. This is crazy how you can take car of the car and not be able to do anything other than pay more on the car that was not even close to the total being added on now. The lawsuit filed I should have called for help because now I am stuck and blessed not to be hurt or killed due to this issue.

06/24/2021
Components: FUEL SYSTEM, GASOLINE
Incident Date: 06/17/2021
Crash: No
Fire: No
Vehicle Identification Number: 5xxgr4a64dg******
Summary

The contact owns a 2013 Kia OPTIMA. The contact stated that their vehicle was included in a recall for the engine. The contact had received a recall notice regarding a fuel tube in the vehicle. The contact took the vehicle to the dealer in June who reportedly completed the recall. The contact stated that while driving approximately 35 mph when they began to smell a strong fuel odor. After, parking they noticed fuel leaking from the vehicle. The contact noticed that the same tube mentioned in the recall was fractured and needed to be replaced. The vehicle had not been repaired. The manufacturer was made aware of the issue and offered a one-time courtesy repair however, the parts were on backorder. The approximate failure mileage was 64,000.

06/22/2021
Components: ENGINE
Incident Date: 06/17/2021
Crash: No
Fire: No
Vehicle Identification Number: 5xxgm4a75dg******
Summary

The contact owns a 2013 Kia Optima. The contact stated that when driving at 73 mph the engine stalled. The contact stated all lights illuminated on the instrument panel while the failure occurred. The contact was able to coast the vehicle onto the road shoulder. The vehicle was towed to a dealer. The contact stated that the dealer did not perform a diagnostic yet. The vehicle was not repaired. The manufacturer was contacted. The approximate failure mileage was 104,000.

06/15/2021
Components: UNKNOWN OR OTHER
Incident Date: 10/01/2020
Crash: No
Fire: No
Vehicle Identification Number: 5xxgr4a62dg******
Summary

I have a 2013 Kia Optima sxl, in the paint color Snow White pearl. The paint is defective. It’s delaminating and peeling all over the car. The hood, rear doors, the pillars along the windshield. The trunk is completely covered in bubbles and is peeling too.

06/12/2021
Components: STRUCTURE,UNKNOWN OR OTHER
Incident Date: 05/15/2021
Crash: No
Fire: No
Vehicle Identification Number: 5XXGM4A78DG******
Summary

The factory paint job is delaminating and chipping. Its chipping in different parts. This is a problem because Kia didn’t let the primer sit well or because they didn’t even put primer. You can tell by the way the paint is delaminating.

06/11/2021
Components: ENGINE
Incident Date: 05/14/2021
Crash: No
Fire: No
Vehicle Identification Number: 5XXGR4A61DG******
Summary

While driving the car on 5/14/2021, the warning light came on and in 30 seconds, the engine quit. The car was taken to Steve's Tech Senter, Foley, AL. The starter was replaced and still would not run. Steve told me the engine was seized up. I contacted Team Gunther Kia, Daphne, AL, and was told by Cassandra that the car was not under warranty because it had 130000 miles and I had missed the deadline on the recall notice. I have never been notified of a recall notice on the car at all. I did receive a Northern California District document telling me of a class action suit settlement (approximately one year ago). I had no problems with the car at that time and did nothing. There was a timeframe for reporting of 4/12/2021 to the their document which also stated that the engine warranty would be extended. I had no hint of a problem with the car until the engine seized on 5/14/2021.

06/09/2021
Components: ENGINE
Incident Date: 04/20/2021
Crash: No
Fire: No
Vehicle Identification Number: 5XXGM4A7XDG******
Summary

The contact owns a 2013 Kia Optima. The contact stated that while her granddaughter was driving at an undetermined speed, the vehicle stalled without warning. The vehicle was later towed to an independent mechanic who diagnosed that the engine rod bearing had failed. The manufacturer was notified of the failure and the contact was advised to tow the vehicle to the local dealer. The contact was informed that the vehicle was covered under the NHTSA recall campaign number 17V224000 (Engine and Engine Cooling). The contact indicated that the vehicle had experienced the same failure listed in the recall. The failure mileage was 95,000.

06/02/2021
Components: UNKNOWN OR OTHER
Incident Date: 06/01/2014
Crash: No
Fire: No
Vehicle Identification Number: 5XXGN4A77DG******
Summary

Peeling paint and rapid delamination occurring on my vehicle around the windshield area and columns. What started as small chips in 2014 has continued and accelerated and is now peeling in larger sheets down to the metal. Kia dealership will not fix it. Three quotes obtained for repair.

05/30/2021
Components: ENGINE
Incident Date: 05/26/2021
Crash: No
Fire: No
Vehicle Identification Number: KNAGM4AD9D5******
Summary

ON 5/27/2021 I STOPPED AT A RED LIGHT. WHEN SAFE TO PROCEED, I TURNED RIGHT. WITHIN TEN YARDS, THE CAR SLOWED, A "HYBRID SYSTEM MALUFUNTION" WARNING WAS DISPLAYED, AND ALL POWER WAS LOST. CAR TOWED TO KIA OF IRVINE, WHERE SAFETY PLUG ASSEMBLY, HYBRID BATTERY, AND COMPLETE FUEL SYSTEM SERVICE WERE PERFORMED, TOTAL COST TO ME $1,647.31. KIA TECHNICAL OPERATIONS DOCUMENT PS515 APPEARS TO STATE FUSE INSTALLED BY KIA ORIGINALLY IMPROPERLY RATED AT 125 AMP, AS IT IS REPLACED WITH 150 AMP FUSE. WHY IS THIS NOT A TSB, AND THUS A REPAIR COVERED BY WARRANTY?

05/27/2021
Components: ENGINE
Incident Date: 05/19/2021
Crash: No
Fire: Yes
Vehicle Identification Number: 5XXGM4A7XDG******
Summary

I was driving my car normal speed stop and go and suddenly my vehicle started to smoke and not soon after it was on fire I had my engine replace by keep the 1/21/21-1/31/21 so I’m wondering my why my car is nothing but a metal ashes

05/24/2021
Components: AIR BAGS
Incident Date: 03/31/2021
Crash: No
Fire: No
Vehicle Identification Number: 5XXGN4A74DG******
Summary

The contact owns a 2013 Kia Optima. The contact stated that after he purchased the vehicle from the dealer, he noticed that the air bag warning light was illuminated. The vehicle was taken to the dealer and the dealer tried to repair the air bag failure however, they were unsuccessful and informed the contact that the vehicle did not need the air bags since it had seat belts and there were many vehicles on the road without air bags. The dealer also informed the contact that the vehicle was previously involved in a collision. The vehicle was taken to another dealer, Fort Collins Kia (2849 S College Ave, Fort Collins, CO 80525) and diagnosed that the air bag wirings were faulty and if the contact was involved in a crash, the air bags would not deploy. Fort Collins Kia (2849 S College Ave, Fort Collins, CO 80525) advised the contact to take the vehicle back to the original dealer since it was a safety failure, and to contact the NHTSA. The vehicle was not repaired. The manufacturer was not made aware of the failure. The failure mileage was 95,000.

05/20/2021
Components: ENGINE
Incident Date: 05/09/2021
Crash: No
Fire: No
Vehicle Identification Number: 5XXGN4A70DG******
Summary

Knock sensor part failure placing vehicle into limp mode, causing loss of power while on interstate.

05/20/2021
Components: ENGINE
Incident Date: 04/22/2021
Crash: No
Fire: No
Vehicle Identification Number: 5XXGN4A74DG******
Summary

I have had my vehicle for 3 years. I have never has any problems with this vehicle. Almost two months ago, my vehicles engine seized while I was driving on the highway with my four children in the vehicle. I had the vehicle towed to Clay Cooley Kia in Irving, Tx. They went on to tell me that they have to fix the other recalls with the vehicle before they could summit anything about my engine which also has a recall on it. After 30 days of having my vehicle, they told me that they could not cover the recall on my engine because I have a salvage title. I was told by their own employee, that it should not matter if my vehicle has a rebuilt title or not. They are being very rude to me and refusing to get me over to higher people at the company as a result.

05/20/2021
Components: STRUCTURE,UNKNOWN OR OTHER
Incident Date: 05/20/2021
Crash: No
Fire: No
Vehicle Identification Number: 5XXGN4A72DG******
Summary

2013 KIA Optima Pearl White Paint peeling and chipping off all around the windshield. May now cause rust and future instability to vehicle frame which could make it dangerous.

05/19/2021
Components: ENGINE
Incident Date: 04/29/2021
Crash: No
Fire: No
Vehicle Identification Number: 5XxGR4A65DG******
Summary

Car engine died while leaving stop sign. Towed to a mechanic, they said the motor was seized & it seemed to be a recall issue so had it towed to Kia dealership. Waited a few days & never heard anything so called the dealership & they said it was a recall issue but they were denying it. Called corporate, confirmed it was a recall, still denied replacing the engine

05/18/2021
Components: FUEL/PROPULSION SYSTEM
Incident Date: 05/18/2021
Crash: No
Fire: No
Vehicle Identification Number: 5XXGM4A78DG******
Summary

There is a strong gas smell from the car when I am driving. There is an open recall for certain cars of this year, make, and model, but my Vin specifically does not qualify for the recall. The recall is for a possible fuel line leak, which sounds exactly like what I have right now.

05/18/2021
Components: ENGINE
Incident Date: 04/30/2021
Crash: No
Fire: No
Vehicle Identification Number: 5XXGM4A73DG******
Summary

THE CONTACT OWNS A 2013 Kia OPTIMA. THE CONTACT STATED THAT THE VEHICLE WAS TAKEN TO THE LOCAL DEALER FOR ROUTINE MAINTENANCE, HOWEVER, SHORTLY AFTER RETRIEVING THE VEHICLE, SHE STARTED TO HEAR A KNOCKING SOUND COMING FROM THE ENGINE. THE CONTACT STATED THERE WAS NO OIL IN THE ENGINE WHEN SHE INSPECTED THE VEHICLE. THE VEHICLE WAS NOT DRIVABLE. THE VEHICLE WAS TOWED BACK TO THE SAME DEALER AND WAS SERVICED UNDER AN UNKNOWN ENGINE RECALL. THE CONTACT WAS INFORMED THAT THE ENGINE WAS REPLACED. THE CONTACT STATED THAT THE CHECK ENGINE WARNING LIGHT WAS ILLUMINATED 3 WEEKS AFTER THE RECALL REPAIR. THERE WAS NO OIL IN THE ENGINE. THE VEHICLE WAS NOT YET REPAIRED. THE MANUFACTURER HAD NOT BEEN INFORMED OF THE FAILURE. THE FAILURE MILEAGE WAS APPROXIMATELY 171,466.

05/17/2021
Components: FUEL/PROPULSION SYSTEM
Incident Date: 04/29/2021
Crash: No
Fire: No
Vehicle Identification Number: 5XXGR4A65DG******
Summary

The low pressure fuel hose from the gas tank to the fuel pump located under the engine cover is leaking fuel. The vehicle was inspected by a Kia Dealership to determine the cause of the fuel leak. My safety and the safety of others were put in jeopardy due to the possibility of a fire or explosion from the leaking fuel line. The smell of gasoline was detected prior to the inspection from the Kia dealership

05/14/2021
Components: ENGINE
Incident Date: 05/09/2021
Crash: No
Fire: No
Vehicle Identification Number: 5XXGN4A77DG******
Summary

THE CONTACT OWNS A 2013 KIA OPTIMA. THE CONTACT STATED WHILE DRIVING AT VARIOUS SPEEDS, THERE WAS A LOUD KNOCKING SOUND COMING FROM THE ENGINE COMPARTMENT. THE VEHICLE LOSS MOTIVE POWER AND STALLED WITH THE OIL WARNING LIGHT ILLUMINATED. THE CONTACT WAS RELATING THE FAILURE TO NHTSA CAMPAIGN NUMBER: 17V224000 (ENGINE AND ENGINE COOLING) FOR WHICH THE VIN WAS INCLUDED. THE VEHICLE WAS TAKEN TO DEAN MCCRARY KIA OF HATTIESBURG (603 BROADWAY DR, HATTIESBURG, MS 39401) HOWEVER, THE DEALER REFUSED TO SERVICE THE RECALL DUE TO THE ECU NOT BEING UPDATED. THE VEHICLE WAS NOT YET REPAIRED. THE MANUFACTURER WAS NOT INFORMED OF THE FAILURE. THE FAILURE MILEAGE WAS APPROXIMATELY 103,744.

05/14/2021
Components: ENGINE
Incident Date: 05/14/2021
Crash: No
Fire: No
Vehicle Identification Number: KNAGM4A77D5******
Summary

VEHICLE IS BURNING OIL VERY FAST AND REVING UP UNCONTROLLABLY. WAS INFORMED LAST SUMMER OF A RECALL ON ENGINE. TOON VEHICLE TO KIA AND THEY CONFIRMED THE VEHICLE ENGINE WAS BURNING OIL WAY TOO FAST. VEHICLE WAS BURNING OIL ALMOST COMPLETELY EMPTY IN ONLY 1,000 MILES. WHEN I FINALLY TOOK THE VEHICLE BACK TO HAVE KIA UPHOLD THE RECALL I WAS TOLD THAT THEY UPDATED THE RECALL 2 DAYS BEFORE MY APPOINTMENT AND THEY WOULD NO LONGER FIX MY ENGINE DESPITE DISCOVERING THAT THERE WAS AN EXTREME OIL CONSUMPTION MALFUNCTION. HAVE TALKED TO MANY PEOPLE AND WAS TOLD BY KIA TO CONTACT THE BETTER BUSINESS BUREAU IF I WAS NOT HAPPY WITH THEIR DECISION. HAVE BEEN IN CONTACT WITH MULTIPLE PEOPLE SINCE LAST SUMMER AND KEEP BEING TOLD THAT THEY WOULD GET BACK TO US SOON. RECEIVED A CALL TODAY SAYING THAT I COULD PAY TO GET A NEW ENGINE AND THEN WHEN THEY FINALLY MAKE THE RECALL THEY WOULD PAY ME BACK IF THEY COULD PROVE THAT I NEEDED A NEW ENGINE BECAUSE OF KIA

05/12/2021
Components: ENGINE
Incident Date: 04/26/2021
Crash: No
Fire: No
Vehicle Identification Number: 5XXGM4A73DG******
Summary

ENGINE OIL IS ALWAYS LOW EVEN AFTER ONE HOUR FROM TOPPING IT UP.

05/09/2021
Components: STRUCTURE
Incident Date: 05/01/2017
Crash: No
Fire: No
Vehicle Identification Number: 5XXGN4A75DG******
Summary

THE PAINT ON MY 2013 OPTIMA HAS BUBBLES IN IT THAT ARE CRACKING OPEN WITH PAINT PEELING AWAY. THERE IS ONE SECTION ON THE PASSENGER SIDE FRONT DOOR WITH ONE PATCH THAT IS AT LEAST 3" LONG AND 2" WIDE WHERE THE PAINT FLACKED OFF. THE PAINT AROUND THE WINDSHIELD HAS ALSO FLAKED OFF IN PLACES THAT ARE NOW CAUSING RUST SPOTS. THERE HAS BEEN NOTHING TO CAUSE THE ISSUE WITH THE PAINT. THE CAR HAS THE ORIGINAL PEARL WHITE PAINT. THIS STARTED WITH MINOR SPOTS AND HAS GRADUALLY INCREASED TO MORE PLACES ON THE CAR WITH PAINT MISSING. THIS HAS BEEN BEEN AN ON-GOING ISSUE THE ENTIRE TIME I HAVE OWNED THE CAR.

05/01/2021
Components: ELECTRICAL SYSTEM,UNKNOWN OR OTHER,ENGINE
Incident Date: 04/30/2021
Crash: No
Fire: No
Vehicle Identification Number: KNAGM4AD9D5******
Summary

THE HYBRID VEHICLE WAS BEING DRIVEN ON A 3-LANE STATE HIGHWAY AND CAME TO REST IN THE MIDDLE LANE BEHIND 4 VEHICLES WHEN THE DTC P1B25/P1B77 ' 125 AMP HV FUSE WAS BLOWN. THIS CAUSED A SAFETY HAZARD TO MANY ONCOMING VEHICLES AND THE VEHICLE LOCKED UP. OTHER REPORTS FOUND ONLINE SEEM CONSISTENT WITH PS515 (REV 2, 02/28/2019) AND HAVE REPORTED TO STOP AND BECOME UNRESPONSIVE WHILE DRIVING.

04/30/2021
Components: ENGINE
Incident Date: 03/02/2021
Crash: No
Fire: No
Vehicle Identification Number: 5XXGM4A79DG******
Summary

BURNS OIL AND ENGINE REVS

04/29/2021
Components: STEERING,ENGINE
Incident Date: 04/11/2021
Crash: No
Fire: No
Vehicle Identification Number: 5XXGN4A70DG******
Summary

WHILE MY HUSBAND WAS DRIVING THE VEHICLE THE ENGINE SHUT OFF AND LOCKED UP. LUCKILY HE WASNT ON A MAJOR HIGHWAY WITH LOTS OF VEHICLES. HE WAS ON A STRAIGHT ROAD BUT HAD TROUBLE PULLING THE VEHICLE OFF THE ROAD BECAUSE EVERYTHING WAS LOCKED UP. THIS IS A KNOWN RECALL ON KIA VEHICLES AND THE DEALERSHIP IS DENYING TO FIX IT. THERE IS AN OPEN CLASS ACTION LAWSUIT AGAINST KIA FOR ENGINE FAILURE THAT WE WILL BE SIGNING.

04/29/2021
Components: ENGINE
Incident Date: 04/15/2021
Crash: No
Fire: No
Vehicle Identification Number: 5XXGR4A61DG******
Summary

WHILE DRIVING ON THE HIGHWAY AT APPROXIMATELY 65 MPH ENCOUNTERED ENGINE FAILURE AND MY CAR COMPLETELY BROKE DOWN. HAD TO HAVE IT TOWED 97 MILES.

04/26/2021
Components: ENGINE
Incident Date: 04/19/2021
Crash: No
Fire: No
Vehicle Identification Number: 5XXGM4A75DG******
Summary

TL* THE CONTACT OWNS A 2013 KIA OPTIMA. THE CONTACT STATED WHILE DRIVING AT 45 MPH, THE VEHICLE STALLED WITH SEVERAL UNKNOWN WARNING LIGHTS ILLUMINATED. THE VEHICLE WAS TAKEN TO VANDEVERE KIA (328 W MARKET ST, AKRON, OH 44303) TO BE DIAGNOSED. THE MECHANIC WAS UNABLE TO DETERMINE THE CAUSE OF THE FAILURE. THE VEHICLE WAS NOT REPAIRED. THE CONTACT RELATED THE FAILURE TO NHTSA CAMPAIGN NUMBER: 17V224000 (ENGINE AND ENGINE COOLING) HOWEVER, THE VIN WAS NOT INCLUDED. THE MANUFACTURER WAS INFORMED OF THE FAILURE. THE FAILURE MILEAGE WAS APPROXIMATELY 128,100.

04/22/2021
Components: ENGINE,FUEL/PROPULSION SYSTEM
Incident Date: 04/17/2021
Crash: No
Fire: No
Vehicle Identification Number: 5XXGN4A72DG******
Summary

2013 KIA OPTIMA EX WITH 71K MILES. CAR HAD A VERY SLOW START. TROUBLE LIGHT CAME ON. HAD LEFT LIGHTS ON FOR ABOUT 2 HOURS SO THOUGHT THAT WAS THE ISSUE. SEEMED OKAY SO DROVE HOME. NOTICES SLIGHT GASOLINE SMELL IN CABIN. NO MORE DRIVING THAT DAY. TOOK TO LOCAL SHOP. CODE READER CAME BACK AS FUEL PUMP FAILURE. DID SOME RESEARCH AND NOTICED MANY WITH SAME ISSUE ON THIS MAKE/MODEL/YEAR AND A RECALL OR TWO AS WELL. VIN CHECK RETURNED NO OUTSTANDING RECALLS. CALLED KIA CUSTOMER SERVICE. WAS TOLD MY VIN WAS ASSOCIATED WITH A RECALL IN 2018 (SC 147) BUT 'PASSED THE TEST". SC 172 WAS ISSUED LATER FOR A CALL BACK OF THOSE VEHICLES THAT HAD ENGINES REPLACED UNDER SC 147 FOR A HIGH PRESSURE FUEL PIPE ISSUE. I HONESTLY THINK MY OPTIMA IS CURRENTLY HAVING WHATEVER THE ISSUE WAS UNDER SC 147 BUT SINCE IT TESTED OKAY IN 2018 - OH WELL! SINCE THE FUEL PUMP WARRANTY EXPIRED IN 2018, I GUESS I'M ON MY WAY TO AN ALMOST $1,000 REPAIR! SEEMS LIKE KIA SHOULD ALLOW GETTING THE ORIGINAL SERVICE CALL ISSUE LOOKED AT AGAIN FREE OF CHARGE TO SEE IF IT IS NOW AN ISSUE. DISAPPOINTED.

04/20/2021
Components: ELECTRICAL SYSTEM,ENGINE
Incident Date: 04/15/2021
Crash: No
Fire: Yes
Vehicle Identification Number: 5XXGR4A68DG******
Summary

I WAS DRIVING ON A HIGHWAY GOING 70MPH WHEN MY ENGINE LOSES POWER AND ALL THE WARNING LIGHTS ON MY DASHBOARD TURN ON. I PULL OVER ON THE SHOULDER OF THE ROAD AND TURN OFF THE VEHICLE AND TRY TO TURN IT BACK ON UNSUCCESSFULLY. SMOKE BEGAN TO COME OUT OF THE HOOD AND I OPENED IT UP TO SEE THE ISSUE. THE SMOKE BEGINS TO INCREASE AND IN A COUPLE IF MINUTES A FIRE STARTED UNDERNEATH/AROUND THE ENGINE

04/19/2021
Components: UNKNOWN OR OTHER,ENGINE
Incident Date: 04/18/2021
Crash: No
Fire: No
Vehicle Identification Number: 5XXGR4A69DG******
Summary

2013 KIA OPTIMA SX TURBO. WHILE DRIVING APPROX. 65 MPH ON A HWY, THE VEHICLE SUDDENLY DECELERATED HARD ENOUGH TO MAKE ME LUNGE FORWARD TOWARD THE STEERING WHEEL. I SAW MULTIPLE WARNING LIGHTS COME ON THE DASH AND WHEN THE GAS PEDAL WAS PRESSED THE CAR WOULD NOT ACCELERATE AT ALL. I WAS ABLE TO GET THE CAR PULLED OFF TO THE SIDE OF THE ROAD WHERE I TURNED THE VEHICLE OFF. I PRESSED THE KIA'S START BUTTON, AND THE CAR WOULD NOT START. THE LIGHTS ON THE DASH WOULD ALL COME ON AND THERE WAS A VERY STRONG ODOR OF BURNT ELECTRICAL WIRES COMING FROM THE ENGINE COMPARTMENT. I HAD THE CAR TOWED BACK TO THE DEALERSHIP WHERE THEY ARE CURRENTLY DIAGNOSING THE PROBLEM. THIS IS A VERY DANGEROUS SAFETY ISSUE. SCARY, TO SAY THE LEAST.

04/19/2021
Components: STRUCTURE
Incident Date: 03/01/2021
Crash: No
Fire: No
Vehicle Identification Number: 5XXGR4A63DG******
Summary

MY WHITE PEARL PAINT STARTED OFF AS A LITTLE CHIP AND NOW I HAVE BLOTCHES OF PAINT CHIPS ON MY TRUNK LID

04/17/2021
Components: VEHICLE SPEED CONTROL
Incident Date: 04/17/2021
Crash: No
Fire: No
Vehicle Identification Number: 5XXGR4A65DG******
Summary

MY 2013 KIA OPTIMA SUDDENLY LOST POWER WHEN PULLING OUT ONTO THE HIGHWAY. WHEN DIAGNOSED IT SAYS TURBO BOOST POSITION SENSOR CIRCUIT

04/12/2021
Components: UNKNOWN OR OTHER,ENGINE,FUEL/PROPULSION SYSTEM
Incident Date: 04/09/2019
Crash: No
Fire: No
Vehicle Identification Number: 5XXGN4A76DG******
Summary

GAS GOT INTO MY ENGINE. CAR KEEP LOSING OIL. SEEMED TO AFFECT A LOT OF OTHER AREAS

04/12/2021
Components: STRUCTURE
Incident Date: 03/09/2021
Crash: No
Fire: No
Vehicle Identification Number: 5XXGN4A78DG******
Summary

PAINT IS CHIPPING OFF OF THE PILLARS ON BOTH SIDES OF THE WINDSHIELD. STARTED APPROXIMATELY 1 MONTH AGO. FIRST NOTICED WHILE PARKED UNDER CARPORT. NO ACCIDENTS OR PAINT WORK DONE. THIS IS ORIGINAL MANUFACTURER PAINT JOB.

04/06/2021
Components: ENGINE
Incident Date: 04/03/2021
Crash: No
Fire: No
Vehicle Identification Number: 5XXGM4A72DG******
Summary

THE CAR JUST SHUT-OFF WHILE IN MOTION AND WOULD NOT START AFTER THAT. THE CAR HAS 99,642 MILES ON IT. CAR WAS TOWED TO A KIA DEALERSHIP FOR DIAGNOSIS AND IT WAS ESTABLISHED THAT THE ENGINE HAD FAILED AND KIA IS NOT COVERING THE REPAIRS.

04/06/2021
Components: ELECTRICAL SYSTEM,EXTERIOR LIGHTING,SERVICE BRAKES
Incident Date: 02/01/2020
Crash: No
Fire: No
Vehicle Identification Number: 5XXGR4A6XDG******
Summary

WHEN I START THE CAR THE REAR BREAK LIGHTS FLICKER RAPIDLY WHEN I PRESS THE BREAKS THE 3RD BREAK LIGHT WON'T LIGHT UP AT ALL, SO THE ONLY TWO BREAK LIGHT STOP WORKING, IT CAUSES THE ANTI TRACTION CONTROL WARNING LIGHT AND THE AUTO-HOLD WARNING LIGHTS TO COME ON.

04/01/2021
Components: ENGINE
Incident Date: 01/01/2021
Crash: No
Fire: No
Vehicle Identification Number: 5XXGN4A77DG******
Summary

I LOANED MY CAR TO MY SON A FEW MONTHS AGO AND HE SAID THERE WAS NO OIL SHOWING ON THE DIPSTICK. HE ADDED OIL AND I HAVE BEEN HAVING TO ADD OIL REGULARLY TOO SINCE THEN. I'VE ALWAYS HAD TOYOTAS IN THE PAST AND COULD "ALWAYS" DEPEND ON THE OIL LEVEL STAYING SAFE BETWEEN OIL CHANGES. I HAVE 148,000 MILES ON MY CAR. I KEPT CARS IN THE PAST WITH DOUBLE THAT MILEAGE WITH NO ENGINE PROBLEMS. I STILL OWE $4,000 ON MY CAR AND NEED TO KEEP IT A LONG TIME. THE KIA SERVICE DEPARTMENT TOLD ME MY CAR WOULD HAVE TO BE KNOCKING IN ORDER FOR THEM TO HONOR THE RECALL. I'M SURE IF MY SON DIDN'T CATCH THE PROBLEM THAT THE ENGINE WOULDN'T BEEN KNOCKING SOON. THE PRODUCTION DATE OF MY CAR FALLS IN THE AFFECTED DATES LISTED ON RECALL # 17V-224. IS THERE ANY WAY TO GET MY ENGINE REPAIRED THROUGH THAT RECALL? THANK YOU FOR YOUR HELP.

03/19/2021
Components: ENGINE
Incident Date: 01/25/2021
Crash: No
Fire: No
Vehicle Identification Number: KNAGM4AD1D5******
Summary

JANUARY 25TH MY ENGINE SMOKED A QUIT RUNNING. MECHANIC INSPECTED TRYED TO TURN ENGINE OVER BY HAND WAS SEIZED AND HAD NO CODES. TOWED TO DEALER . JAN 29TH DEALER CONFIRMS ENGINE IS SEIZED . JAN 31 CALL ENGINE TURNS OVER AND HAS THROTTLE BODY CODE AND ALSO HAS TO MANY MILES TO PERFORM SAFTEY RECALL . I WATCHED MECHANIC TRY TO TURN ENGINE OVER WITH A WRENCH AT CRANKSHAFT AND IT WOULDNT BUDGE AND MECHANIC SCANNED CAR AND IT HAD NO CODES STORED . DEALER NOW WANT ME TO PAY MONEY FOR DIAGNOSIS I SAID NO CALLED KIA CORPORATE. I EXPLAINED TO CORPORATE SAFTEY RECALL HAS NO MILEAGE LIMIT AND THEY STILL DENY REPAIR I EXPLAIN TO CORPORATE THAT I HAD CAR DIAGNOSED AND I BELIEVE THEY WERE ATTEMPTING TO CHARGE ME A FEE BY CHANGING DIAGNOSIS. 10 MINTUES AFTER CALL TO CORPORATE I GET A TEXT FROM DEALER MY CAR IS COMPLETED AND READY FOR PICKUP NO CHARGE . I HAVE CAR TOWED BACK TO OTHER SHOP THEY SCAN FOR CODES AND TRY TO TURN ENGINE OVER BY HAND AGAIN AND NO CODES AND ENGINE STILL SEIZED . 2 WEEKS LATER CORPORATE CALLS AND SAYS THEY WERE WRONG ABOUT RECALL AND THEY WILL BUY CAR BACK. I ASKED IF THEY COULD FIX IT AND SHE SAID YES WE WILL REPLACE ENGINE . 3 DAYS LATER DEALER CALLS ANS SAYS COMPUTERS DOWN NATIONWIDE AND CANT ORDER ENGINE . 3WEEKS LATER DEALER CALLS AND SAYS THEY HAVE TO DO TESTS ON ENGINE BEFORE THEY ORDER NEW . I CA'LL CORPORATE AND FEB 26TH SHE EMAILS ME BACK THAT THE ENGINE WAS ORDERED 2 WEEK LATER DEALER CALLS AND SAYS THEY HAVE TO DO A COMPRESSION INTAKE MANIFOLD LEAK AND OIL PRESSURE REGULATOR TESTS . I ASK CORPORATE WHY THEY SAID ENGINE WAS ORDERD AND THEY REPLIED THATS WHAT THE DEALER TOLD THEM. 2 MONTHS KIA HAS HAD MY CAR AND NOT DONE RHE SAFTEY RECALL IT SEEMS THEY ARE STALLING AND TRYING TO FIND A WAY OUT OF DOING IT.

03/13/2021
Components: ENGINE,FUEL/PROPULSION SYSTEM
Incident Date: 03/09/2021
Crash: No
Fire: No
Vehicle Identification Number: 5XXGN4A70DG******
Summary

MY CAR IS STALLING WHEN I ACCELERATE AND WHEN I TURN MY CAR ON TO START IT UP IT SMELLS LIKE GAS

03/12/2021
Components: ELECTRICAL SYSTEM,EXTERIOR LIGHTING
Incident Date: 01/25/2019
Crash: No
Fire: No
Vehicle Identification Number: 5XXGR4A67DG******
Summary

LOW BEAM HEADLIGHTS EXTREMELY LOW COMPLETELY UNUSABLE AT NIGHT TRIED REPLACING HEADLIGHT BULB SAME ISSUE.

03/12/2021
Components: ELECTRICAL SYSTEM,STRUCTURE
Incident Date: 03/12/2021
Crash: No
Fire: No
Vehicle Identification Number: 5XXGN4A75DG******
Summary

PAINT (PEARL WHITE) BEGAN PEELING OFF IN JUNE 2019 ON THE FRONT T AND BACK OF THE ROOF TRIM. ON MARCH 12, 2021 THE PAINT HAS NOW STARTED PEELING FROM THE PASSENGER LEFT SIDE DOOR. ALSO, THE VEHICLE HAS MAJOR ELECTRICAL PROBLEMS- THE POWER WINDOWS ( ALL BUT THE DRIVER'S WINDOW) QUIT OPERATING ON JANUARY 27, 2021. THE VEHICLE IS A 2013 WITH ONLY 43K MILES ON IT. UNACCEPTABLE

03/09/2021
Components: STRUCTURE
Incident Date: 01/02/2020
Crash: No
Fire: No
Vehicle Identification Number: 5XXGN4A74DG******
Summary

I OWN A 2013 KIA OPTIMA WITH THE SNOW-WHITE PEARL PAINT AND IT IS DEFINITELY PEELING AT A RAPID RATE. IT IS PEELING OFF ON THE SIDES OF MY TRUNK, NEAR THE WINDSHIELD, ON THE HOOD, AND ALSO ON THE EDGES OF THE DOORS. I BOUGHT IT USED, BUT HAVE ONLY OWNED IT FOR 3 YEARS AND THE PAINT WAS IN PERFECT CONDITION WHEN I BOUGHT IT. I HAVE NEVER DONE ANYTHING TO MAKE THE PAINT CHIP OR PEEL. IT LOOKS HORRIBLE!! KIA NEEDS TO FIX THIS IMMEDIATELY. WE PAY A LOT OF MONEY FOR NEW CARS AND SHOULD EXPECT THAT THEY HOLD UP. MY PARENTS OWN CARS THAT ARE 20+ YEARS OLD AND THEIR PAINT IS STILL IN GOOD SHAPE! KIA NEEDS TO STEP UP AND REMEDY THIS!!

03/05/2021
Components: STRUCTURE
Incident Date: 03/05/2021
Crash: No
Fire: No
Vehicle Identification Number: 5XXGR4A67DG******
Summary

THE PAINT IS CHIPPING ON THE CARS HOOD, ROOF RAILS AND TRUNK LID TO NO FAULT OF MINE. PAINT IS ALSO BUBBLING ON THE DOORS AND IS STARTING TO CHIP.

03/04/2021
Components: ENGINE
Incident Date: 02/03/2021
Crash: No
Fire: No
Vehicle Identification Number: KNAGM4ADXD5******
Summary

TL* THE CONTACT OWNS A 2013 KIA OPTIMA. THE CONTACT STATED WHILE THE VEHICLE WAS PARKED, THE OIL PAN WOULD LEAK. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 20V750000 (ENGINE). THE CONTACT STATED NO WARNING LIGHT WAS ILLUMINATED. THE VEHICLE WAS TAKEN TO LOU FUSZ KIA (1025 N LINDBERGH BLVD, ST. LOUIS, MO 63132) WHERE IT WAS DIAGNOSED WITH THE OIL PAN NEEDING TO BE REPLACED. THE DEALER INFORMED THE CONTACT THAT THEY WOULD NOT REPAIR THE RECALL DUE TO THE POSSIBILITY OF NOT BEING REIMBURSED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS INFORMED OF THE FAILURE AND STATED THAT THEY WERE UNABLE TO FORCE THE DEALER TO ASSIST WITH THE REPAIR. THE FAILURE MILEAGE WAS APPROXIMATELY 79,800.

03/02/2021
Components: STRUCTURE,UNKNOWN OR OTHER
Incident Date: 02/23/2021
Crash: No
Fire: No
Vehicle Identification Number: 5XXGN4A71DG******
Summary

PAINT IS PEELING. IT'S NOT CAUSED BY ANY FRICTION. IT'S DE-LAMINATING.

02/26/2021
Components: WHEELS
Incident Date: 02/25/2021
Crash: No
Fire: No
Vehicle Identification Number: 5XXXGN471DG******
Summary

2 FLAT TIRES GETTING OFF WORK

02/26/2021
Components: ENGINE
Incident Date: 11/20/2020
Crash: No
Fire: No
Vehicle Identification Number: 5XXGM4A76DG******
Summary

TL* THE CONTACT OWNS A 2013 KIA OPTIMA. THE CONTACT STATED THAT WHILE HER BOYFRIEND WAS DRIVING 10 MPH, THE VEHICLE STALLED WITHOUT WARNING. THE VEHICLE WAS TOWED TO AN INDEPENDENT MECHANIC WHERE THEY WERE INFORMED THAT SHARDS OF METAL WERE FOUND IN THE ENGINE CAUSING THE ENGINE FAILURE. THE INDEPENDENT MECHANIC CHANGED THE OIL HOWEVER, THE VEHICLE FAILURE RECURRED. THE VEHICLE WAS THEN TOWED THE CONTACT'S RESIDENCE AND WAS NOT REPAIRED. THERE WERE THREE RECALLS WITH NHTSA CAMPAIGN NUMBERS: 17V224000 (ENGINE AND ENGINE COOLING), 20V519000 (SERVICE BRAKES, HYDRAULIC), AND 20V100000 (FUEL SYSTEM, GASOLINE) ASSOCIATED WITH THE VIN. THE CONTACT CONTACTED AN UNKNOWN DEALER AND THE MANUFACTURER HOWEVER, NO ASSISTANCE WAS OFFERED. THE FAILURE MILEAGE WAS 135,000.

02/24/2021
Components: ELECTRICAL SYSTEM,AIR BAGS,SERVICE BRAKES
Incident Date: 02/20/2021
Crash: No
Fire: No
Vehicle Identification Number: 5XXGN4A72DG******
Summary

MULTIPLE RECALLS ON CAR - BEEN HAVING SIGNIFICANT ISSUES FROM ELECTRICAL TO BREAKS.

02/23/2021
Components: STEERING,ENGINE
Incident Date: 06/01/2020
Crash: No
Fire: No
Vehicle Identification Number: 5XXGM4A78DG******
Summary

TL* THE CONTACT'S GIRLFRIEND OWNS A 2013 KIA OPTIMA. THE CONTACT STATED WHILE HIS GIRLFRIEND WAS DRIVING 25 MPH, THE STEERING WHEEL JERKED TO THE LEFT INDEPENDENTLY. THE CONTACT STATED NO WARNING LIGHT WAS ILLUMINATED. THE DRIVER CONTINUED DRIVING TO HER DESTINATION. THE VEHICLE WAS TAKEN TO METRO KIA OF MADISON (5442 WAYNE TERRACE, MADISON, WI 53718, (608) 443-5700) WHERE IT WAS DIAGNOSED WITH NEEDING THE ECU SOFTWARE UPDATED. THE VEHICLE HAD NOT BEEN REPAIRED AS OF YET. THE CONTACT ALSO STATED THAT THE ENGINE WAS REPLACED IN JULY OF 2020. THE MANUFACTURER HAD BEEN INFORMED OF THE FAILURE. THE FAILURE MILEAGE WAS APPROXIMATELY 132,000.

02/23/2021
Components: STEERING,ELECTRICAL SYSTEM
Incident Date: 02/08/2021
Crash: No
Fire: No
Vehicle Identification Number: 5XXGM4A70DG******
Summary

STEELING WHEEL AND COLUMN IS VERY LOOSE. WHENEVER YOU HIT A SMALL BUMP IN THE ROAD THE STEELING WHEEL LOOSES CONTROL. IT MAKES A LOUD RATTLING NOISE. ALSO, THE RADIO SYSTEM STOP WORKING. I WOULD TURN MY CAR OFF AND THE STEREO SYSTEM WOULD CONTINUE TO PLAY AND WOULD NOT CUT OFF EVEN WHEN THE CAR WAS TURN OFF. EVEN WITH THE KEYS OUT OF THE IGNITION. THE ONLY WAY YOU COULD GET IT TO TURN OFF WAS TO DISCONNECT THE BATTERY. TOOK CAR TO THE KIA DEALERSHIP THEY STATED THAT THEIR RECALL SYSTEM HAS A NATIONWIDE SHUT DOWN AND THEY DO NOT KNOW WHEN THEY WILL BE ABLE TO REPAIR IT.

02/23/2021
Components: UNKNOWN OR OTHER
Incident Date: 06/15/2020
Crash: No
Fire: No
Vehicle Identification Number: 5XXGR4A66DG******
Summary

SNOW WHITE PEARL PAINT RAPIDLY CHIPPING OFF OF MY 2013 KIA OPTIMA, NO ACCIDENTS HAVE OCCURRED TO MAKE THIS PAINT PROBLEM OCCUR. I'M NOT QUITE SURE WHY THE PAINT IS CHIPPING OFF SO EASILY. A LOT OF THE PAINT IS CHIPPING AROUND THE FRONT WINDSHIELD AND HOOD OF THE CAR.

02/22/2021
Components: ENGINE
Incident Date: 02/21/2021
Crash: No
Fire: No
Vehicle Identification Number: 5XXGR4A64DG******
Summary

TL* THE CONTACT OWNS A 2013 KIA OPTIMA. THE CONTACT STATED WHILE DRIVING 60 MPH, THE VEHICLE STALLED. THE VEHICLE FAILED TO RESTART AND WAS TOWED TO A FRIEND'S HOUSE NEARBY. THE CONTACT LINKED THE FAILURE TO NHTSA CAMPAIGN NUMBER: 17V224000 (ENGINE AND ENGINE COOLING). THE CONTACT STATED THAT SEVERAL UNKNOWN WARNING LIGHTS WERE ILLUMINATED. THE VEHICLE WAS NOT TAKEN TO BE DIAGNOSED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOT INFORMED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 92,000.

02/22/2021
Components: UNKNOWN OR OTHER,ENGINE
Incident Date: 02/19/2021
Crash: No
Fire: Yes
Vehicle Identification Number: KNAGM4AD4D5******
Summary

ON FEBRUARY 19, 2021 AT AROUND 12:50 A.M., A FRIEND AND I WERE DRIVING HOME IN MY 2013 KIA OPTIMA HYBRID EX ON A CITY STREET AND WE WERE A LITTLE MORE THAN HALF-WAY HOME WHEN THE CHECK ENGINE LIGHT ON CAME ON. I STARTED LOOKING FOR AN OPEN GAS STATION SO I COULD STOP AND CHECK IF THERE WAS ANYTHING VISIBLY WRONG WITH MY CAR. BEFORE I COULD REACH A GAS STATION, I HEARD A TICKING NOISE IN THE ENGINE COMPARTMENT AND UPON LOOKING IN THE REARVIEW MIRROR I SAW SMOKE BILLOWING OUT OF THE BACK OF THE CAR AND SAW AND SMELLED SMOKE INSIDE THE CABIN ALSO. I IMMEDIATELY PULLED OVER AND SHUT THE CAR OFF. THE CAR THEN COMPLETELY FILLED WITH SMOKE, SO MY FRIEND AND I GOT OUT OF THE CAR QUICKLY. THE ENGINE AREA BURST INTO FLAMES. I CALLED 911 AND REPORTED IT TO THE POLICE AND WAITED FOR THEM TO COME. THE CAR EXPLODED A COUPLE OF TIMES BEFORE THEY GOT TO ME AND THE FIRE QUICKLY ENGULFED THE CAR REACHING INTO THE CABIN OF THE VEHICLE. THE STREET HAD TO BE COMPLETELY BLOCKED OFF FROM ALL TRAFFIC. IT WAS A VERY SCARY EXPERIENCE AS WE BARELY MADE IT OUT OF THE CAR BEFORE IT BURST INTO FLAMES AND HOW RISKY IT WAS BEING IN THE CAR BEFORE IT CAUGHT FIRE. AS FAST AS EVERYTHING HAPPENED WE FEEL LUCKY TO BE ALIVE. IT TOOK THE FIRE CREW ABOUT AN HOUR TO PUT THE CAR OUT. EVERYTHING INSIDE THE CABIN WAS COMPLETELY DESTROYED. AFTER GETTING A RIDE HOME FROM THE POLICE I STARTED RESEARCHING ONLINE THE ISSUE I HAD JUST GONE THROUGH AND FOUND THAT THERE WAS MANUFACTURER RECALL #SC200TE, NHTSA RECALL #20V750 FOR MY VEHICLE WHICH SEEMED TO FIT THE EXPERIENCE I HAD WITH MY CAR.

02/21/2021
Components: STEERING,ELECTRICAL SYSTEM,ENGINE
Incident Date: 02/02/2021
Crash: No
Fire: No
Vehicle Identification Number: 5XXGR4A64DG******
Summary

MY DAUGHTER WAS DRIVING MY 2013 KIA OPTIMA ON THE FN INTERSTATE AND THE CAR STALLED!! I WAS NEVER NOTIFIED OF ANY RECALLS UNTIL SOMEONE THAT ASSISTED HER TOLD HER THIS! I AM DURING YOU! SHE COULD HAVE BEEN SERIOUSLY HURT! THE ENGINE COMPLETELY SHUT OFF

02/16/2021
Components: ENGINE
Incident Date: 01/27/2021
Crash: No
Fire: No
Vehicle Identification Number: KNAGM4AD5D5******
Summary

TL* THE CONTACT OWNS A 2013 KIA OPTIMA. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 20V750000 (ENGINE) HOWEVER, THE PART TO DO THE RECALL REPAIR WAS UNAVAILABLE. THE VEHICLE WAS TAKEN TO THE LOCAL DEALER KIA OF VACAVILLE LOCATED AT 651 ORANGE DR, VACAVILLE, CA 95687 WHERE IT WAS CONFIRMED THAT THE SOFTWARE NEEDED TO REPAIR THE VEHICLE WAS NOT AVAILABLE. THE MANUFACTURER WAS CONTACTED AND CONFIRMED THAT THE SOFTWARE NEEDED WAS NOT YET AVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER HAD EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE CONTACT HAD NOT EXPERIENCED A FAILURE. PARTS DISTRIBUTION DISCONNECT.

02/14/2021
Components: UNKNOWN OR OTHER,ENGINE
Incident Date: 02/08/2021
Crash: No
Fire: No
Vehicle Identification Number: 5XXGR4A69DG******
Summary

LOSS OF POWER UPON ACCELERATING. TURBO SEEMS TO BE AFFECTED. PROBLEM STOPS/RESETS SOMETIMES AFTER I TURN OFF THE CAR AND TURN IT BACK ON AGAIN. WHEN TRYING TO ACCELERATE UP TO 40MPH, THE ENGINE DOESN'T RESPOND APPROPRIATELY. I CAN HAVE MY PEDAL PUSHED TO THE GROUND AND IT WILL STILL TAKE AT LEAST 1-2 MINUTES TO GET UP TO 40 MPH. AFTER IT GETS TO AROUND 40-45 MPH IT SEEMS TO RESPOND BETTER TO ACCELERATION, BUT IT STILL LAGS. COMPUTER THREW CODE P2562.

02/11/2021
Components: UNKNOWN OR OTHER
Incident Date: 07/15/2020
Crash: No
Fire: No
Vehicle Identification Number: 5XXGR4A6XDG******
Summary

[XXX] INFORMATION Redacted PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6).

02/03/2021
Components: ELECTRICAL SYSTEM
Incident Date: 11/22/2020
Crash: No
Fire: No
Vehicle Identification Number: KNAGM4AD2D5******
Summary

WHILE DRIVING ON THE FREEWAY. THE CAR TURNED OFF WHILE DRIVING BECAUSE THE HYBRID SYSTEM.

02/03/2021
Components: ENGINE
Incident Date: 01/25/2021
Crash: No
Fire: Yes
Vehicle Identification Number: 5XXGM4A71DG******
Summary

TL* THE CONTACT OWNS A 2013 KIA OPTIMA. THE CONTACT STATED WHILE DRIVING 40 MPH, THE CONTACT NOTICED FIRE COMING FROM THE ENGINE COMPARTMENT. THE FIRE DEPARTMENT WAS CALLED AND ARRIVED TO EXTINGUISH THE FIRE. THE VEHICLE WAS TOWED TO THE CONTACT'S RESIDENCE. UPON INVESTIGATION, THE CONTACT ASSOCIATED THE FAILURE WITH NHTSA CAMPAIGN NUMBER: 17V224000 (ENGINE AND ENGINE COOLING). THE MANUFACTURER HAD NOT BEEN INFORMED OF THE FAILURE. THE FAILURE MILEAGE WAS APPROXIMATELY 209,000.

02/01/2021
Components: ENGINE
Incident Date: 01/26/2021
Crash: No
Fire: No
Vehicle Identification Number: KNAGM4AD1D5******
Summary

TL* THE CONTACT OWNS A 2013 KIA OPTIMA. THE CONTACT STATED WHILE DRIVING 25 MPH, THE MESSAGE (PULL OVER SAFELY) WAS DISPLAYED ON THE INSTRUMENT PANEL. THE VEHICLE WAS TAKEN TO THE LOCAL DEALER MENTOR KIA (9090 MENTOR AVE, MENTOR, OH 44060, (440)953-1000) TO BE DIAGNOSED. THE CONTACT WAS INFORMED THAT THE VEHICLE WAS SUBJECTED TO REPAIR UNDER NHTSA CAMPAIGN NUMBER: 20V750000 (ENGINE). THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS INFORMED OF THE FAILURE. THE CONTACT WAS INFORMED THAT THE VEHICLE WAS HAD EXCEEDED THE WARRANTY MILEAGE LIMIT AND THERE WOULD BE NO ASSISTANCE PROVIDED IN REPAIRING THE VEHICLE. THE FAILURE MILEAGE WAS APPROXIMATELY 155,000.

01/26/2021
Components: ENGINE
Incident Date: 12/28/2020
Crash: No
Fire: No
Vehicle Identification Number: 5XXGR4A62DG******
Summary

TL* THE CONTACT OWNS A 2013 KIA OPTIMA. THE CONTACT STATED WHILE DRIVING, THE VEHICLE BEGAN TO SHAKE AND VIBRATE WITH THE CHECK ENGINE LIGHT ILLUMINATED BEFORE GOING INTO LIMP MODE AND STALLING. THE VEHICLE WAS TOWED TO THE DEALER SOUTH HILLS KIA LOCATED AT 3644 WASHINGTON RD, MCMURRAY, PA 15317 WHO REPLACED THE SPARK PLUGS BUT THE ENGINE CONTINUED TO STALL. THE VEHICLE WAS NOT YET REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE CONTACT WAS INFORMED THAT THE VEHICLE WAS NOT INCLUDED IN THE NHTSA CAMPAIGN NUMBER: 17V224000 (ENGINE AND ENGINE COOLING). THE CONTACT STATED THAT THE VEHICLE HAD EXPERIENCED THE SAME FAILURE LISTED IN THE RECALL. THE FAILURE MILEAGE WAS 118,000.

01/25/2021
Components: UNKNOWN OR OTHER,ENGINE
Incident Date: 01/17/2021
Crash: No
Fire: No
Vehicle Identification Number: 5XXGR4A68DG******
Summary

DURING A COMMUTE TO WORKSITE THE CAR WAS DRIVING NORMALLY FOR THE FIRST 10 MILES. NO SOUNDS, NO DASH LIGHTS ILLUMINATED. NO SIGNAL THAT ANYTHING WAS WRONG. AS I DROVE NORMALLY THROUGH THE ROUTE, I ENTERED THE HIGHWAY AND ACCELERATED TO NEARLY 65 MPH. AFTER A MOMENT OR SO OF DRIVING THE CAR SUDDENLY FELT AS IF THE ENGINE HAD NO POWER. I PULLED MY FOOT OFF THE GAS, THEN I CHECKED THE DASH LIGHTS, I MADE SURE THE VEHICLE WAS IN THE PROPER AUTOMATICS MODE AND NOT MANUAL (IT FELT LIKE IT WAS THROWN INTO NEUTRAL OR A LOWER GEAR), I ALSO VERIFIED CRUISE CONTROL WAS OFF. EVERYTHING SEEMED FINE. I PRESSED THE GAS TO ACCELERATE BACK UP TO SPEED AND THE CAR BEGAN SHAKING VERY VIGOROUSLY. THEN THE ENGINE LIGHT CAME ON. BECAUSE I WAS NOT IN A SAFE AREA TO STOP, I TRIED TO COAST TO THE NEAREST EXIT. I IMAGINE I WAS COASTING AND ACCELERATING INTERMITTENTLY (FOR ONLY A FEW SECONDS AT A TIME) FOR ANYWHERE FROM ONE-HALF TO TWO MILES BEFORE THE NEXT EXIT. IT IS HARD TO GUESS THE DISTANCE BECAUSE IT WAS DARK DURING THE INCIDENT. ONCE I MADE IT TO THE EXIT, THE ENGINE WAS NO LONGER PROVIDING POWER AT ALL - MEANING I WOULD PRESS THE GAS AND NOTHING WOULD HAPPEN. THE CAR WOULD NOT MOVE, THE ENGINE WOULD NOT EVEN REV. I CALLED A TOW TRUCK AND HAD IT TOWED TO THE DEALERSHIP. THE DEALER SAID THAT BECAUSE THE CAR DID NOT HAVE A CODE OF P1326 THAT THE ISSUE WAS NOT COVERED UNDER KIA'S EXTENDED ENGINE WARRANTY. I AM TRYING TO FIGHT FOR THEM TO HONOR THE WARRANTY. NO LUCK SO FAR. THEY QUOTED A $7500 REPAIR. CAR IS PERFECTLY MAINTAINED. I JUST PUT NEW SPARK PLUS AND A NEW SERPENTINE BELT ON 9 WEEKS AGO (AT THE KIA DEALERSHIP OF COURSE- ONLY PLACE I DO MAINTENANCE AT).

01/22/2021
Components: STEERING
Incident Date: 12/03/2020
Crash: No
Fire: No
Vehicle Identification Number: 5XXGR4A69DG******
Summary

I HAVE A CLICKING SOUND IN THE STEERING WHEEL. AUTO MECHANIC STATED IT WAS AN ISSUE WITH THE BUSHING OF THE STEERING COLUMN AND IT NEEDED TO BE REPLACED. HE MENTIONED THAT HE THOUGHT THERE WAS A RECALL FOR THIS. IT JUST STARTED OUT OF NOWHERE. THERE HAS BEEN NO INCIDENTS OR WRECKS TO CAUSE IT. IS THERE A RECALL TO HAVE THIS REPLACED?

01/22/2021
Components: ENGINE
Incident Date: 01/21/2021
Crash: No
Fire: No
Vehicle Identification Number: 5XXGN4A74DG******
Summary

MY CAR STARTED MAKING A SLIGHT KNOCKING SOUND ON THE MORNING OF 1/21/21 ON KEMP BLVD WHICH IS JUST A CITY STREET AND WITHIN LESS THAN A MILE, IT STOPPED RUNNING AND HAD ME ON THE SIDE OF THE ROAD FOR ABOUT 15 MINUTES. I WAS ONLY ABOUT 2 STREETS FROM MY HOUSE, I GOT IT TO START AND GOT IT BACK HOME BUT THEN IMMEDIATELY TURNED IT OFF AND IT HAS BEEN PARKED THERE SINCE. I HAD A MECHANIC LOOK AT IT AND WAS NOTIFIED THAT IT WAS FAILURE OF THE ROD BEARING AND THAT I WOULD NEED A NEW ENGINE

01/18/2021
Components: ENGINE
Incident Date: 01/18/2021
Crash: No
Fire: No
Vehicle Identification Number: 5XXGN4A79DG******
Summary

FIRST MY CAR HAS 80,000 MILES AND I DO ALL HIS REGULAR SERVICES ON TIME. I OWN THIS CAR 5 YEARS AGO,I DO EVEN EXTEND THE WARRANTY AT THE TIME OF PURCHASE BUT I NEVER USE IT BECAUSE THE CAR WAS GIVING ME NO PROBLEMS AT ALL. TODAY I WAS DRIVING TO THE STORE USING THE FREEWAY AND AFTER 10 MINUTES THAT I LEAVE MY HOUSE I STARTED HEARING A NOISE COMING FROM THE FRONT OF THE CAR THE ENGINE AND INCREASES LITTLE BY LITTLE.I JUST TAKE THE CLOSEST EXIT AND PULL OVER BECAUSE THE NOISE WAS TOO MUCH FOR CONTINUE DRIVING.I JUST PARKED MY CAR ON DAVIS STREET IN SAN LEANDRO AND I TRY TO CALL SOMEONE TO HELP ME ..I DECIDE NO TO DRIVE MY CAR BACK HOME I JUST TOWED TO MY HOME. I'M SO UPSET BECAUSE THE CAR IT'S PRETTY MUCH LOW MILES TO GIVE THAT KIND OF PROBLEMS ..THANK YOU

01/10/2021
Components: ENGINE
Incident Date: 01/04/2021
Crash: No
Fire: No
Vehicle Identification Number: KNAGM4A79D5******
Summary

DRIVING AT APPROXIMATELY 60MPH ON EXPRESSWAY, GAVE A LITTLE MORE GAS TO PASS SOMEONE AND ENGINE STALLED WHILE SWITCHING LANES AT HIGH SPEED. INFORMED BY KIA DEALERSHIP THAT THERE WAS A FAILURE OF THE CONNECTING ROD BEARING/S.

01/08/2021
Components: STEERING,ELECTRICAL SYSTEM,ENGINE
Incident Date: 12/19/2020
Crash: No
Fire: No
Vehicle Identification Number: KNAGM4A75D5******
Summary

STARTING MAKING A NOISE IN SHUT OFF

01/07/2021
Components: POWER TRAIN
Incident Date: 10/01/2020
Crash: No
Fire: No
Vehicle Identification Number: KNAGM4A77D5******
Summary

CAR SMELLS LIKE IT IS CONSTANTLY LEAKING OIL. THE SMELL IS VERY NOTICEABLE. I WILL BE TAKING IT IN ON 1/8/2021

01/04/2021
Components: LATCHES/LOCKS/LINKAGES
Incident Date: 12/31/2020
Crash: No
Fire: No
Vehicle Identification Number: 5XXGM4A70DG******
Summary

TL* THE CONTACT OWNS A 2013 KIA OPTIMA. THE CONTACT STATED WHILE DRIVING APPROXIMATELY 40-50 MPH, THE HOOD INADVERTENTLY OPENED AND CRACKED THE FRONT WINDSHIELD. THERE WERE NO REPORTED INJURIES. THE CONTACT DROVE THE VEHICLE TO HIS RESIDENCE. THE LOCAL DEALER AND MANUFACTURER WERE NOT CONTACTED. THE VEHICLE WAS NOT DIAGNOSED NOR REPAIRED. THE FAILURE MILEAGE WAS 116,564.

01/04/2021
Components: ELECTRICAL SYSTEM,ENGINE
Incident Date: 01/04/2021
Crash: No
Fire: No
Vehicle Identification Number: 5XXGM4A74DG******
Summary

2013 KIA OPTIMA IN AUGUST 2019 STARTING STALLING OUT AND WOULDN'T START. THEN MY ENGINE STARTING KNOCKING. MY CAR WOULD STILL START BUT WOULD ONLY GO 20-30 MPH WHILE MAKE KNOCKING ENGINE NOISES. TOOK MY KIA OPTIMA TO THE KIA DEALERSHIP. THEY REPLACED THE ENGINE DUE TO RECALL. BUT DIDN'T REPLACE THE STARTER, AFTER I GOT MY CAR BACK MY STARTER WENT OUT COMPLETELY! MY CAR WON'T START. DEC 2020 TOOK MY KIA TO KIA DEALERSHIP. THEY TOLD ME IT WAS MY STARTER. I HAVE TO PAY $800 FOR STARTER REPLACEMENT. I TOLD THEM I HAD THE EXTENDED WARRANTY FOR THE ENGINE RECALL. FOUND OUT KIA REPLACED 5 OUT 7 STARTERS WHEN THEY REPLACED THE ENGINE DUE TO RECALL. BUT THEY WON'T REPLACE MY STARTER BECAUSE IT'S BEEN OVER A YEAR FROM THE ENGINE REPLACEMENT. I TOLD THEM MY CARS BEEN PARKED THE ENTIRE YEAR 2020 DUE TO COVID AND I THOUGHT I JUST NEEDED A BATTERY. I BOUGHT A BATTERY BUT MY CAR STILL WOULD START. I KNOW MY STARTER WAS DAMAGED DUE TO MY ENGINE AND OIL LEAK DUE TO RECALL & KIA SHOULD REPLACE THE STARTER UNDER THE ENGINE WARRANTY FOR THE RECALL. MY CARS STILL AT THE DEALERSHIP AND I DON'T HAVE $800 TO FIX THE STARTER. MY STEERING WHEEL WAS SHAKING AND MAKING NOISES, I PAID KIA TO FIX IT 2020 NOW I FOUND THERE'S A CUFF LINK RECALL AND KIA WILL REIMBURSE ME. I KEEP HAVING TROUBLE WITH 2013 KIA OPTIMA! I WILL NEVER BUY A KIA AGAIN! BUYER BEWARE!

01/04/2021
Components: STEERING
Incident Date: 07/03/2020
Crash: No
Fire: No
Vehicle Identification Number: 5XXGM4A74DG******
Summary

MY STEERING WHEEL WOULD SHAKE, MOVE UP AND DOWN, MAKE CLICKING AND KNOCKING NOISES AS I AM DRIVING. WHEN I HIT A SPEED BUMP THE NOISES GET WORSE IN MY STEERING WHEEL AND THE SHAKING AND MOVING GETS WORSE. TOOK MY CAR TO KIA DEALERSHIP THEY FIXED IT & I PAID AROUND $80. NOW I FOUND THERE'S A RECALL ON THE CUFFLINKS IN THE STEERING WHEEL. KIA KNEW ABOUT THIS PROBLEM AND DIDN'T NOTIFY ME & CHARGED ME TO FIX IT. THE ONLY REASON I FOUND OUT ABOUT IT WAS MY CAR WOULDN'T START AND I HAD MY CAR TOWED TO KIA & ASKED ABOUT OTHER RECALLS. I HAD MY ENGINE REPLACED DUE TO RECALL & I HAVE EXTENDED WARRANTY ON THE ENGINE REPLACEMENT. BUT KIA DOESN'T WANT TO REPLACE MY STARTER. SOUND FAMILIAR? KIA DID THE SAME THING TO ME WITH MY STEERING WHEEL, THEY MADE ME PAY TO FIX THE STEERING WHEEL AND NOW SAY I CAN GET REIMBURSED AND THERE'S A RECALL. NOW THEY WANT ME TO PAY FOR THE STARTER BUT MY ENGINE HAD A RECALL WHICH REPLACED THE STARTER AND BATTERY. KIA REPLACED 5 OUT 7 BATTERIES WHEN THEY REPLACED THE RECALLED ENGINES. I WILL TRY TO GET REIMBURSED FROM KIA FOR THE STEERING WHEEL REPAIRS NOW THAT I FOUND OUT THERE'S A RECALL ON THE SHAKING STEERING WHEEL. BUT I COULDN'T FIND THE RECALL ONLINE ANYWHERE? I BOUGHT MY KIA IN 2019 AND I'VE HAD PROBLEMS EVER SINCE I BOUGHT IT! KIA WANTS ME TO PAY FOR IT OUT OF POCKET AND THEN THEY TELL ME IT'S A RECALL LATER ON SO I CAN GET REIMBURSED!

01/04/2021
Components: ELECTRICAL SYSTEM
Incident Date: 12/23/2020
Crash: No
Fire: No
Vehicle Identification Number: 5XXGM4A74DG******
Summary

DRIVING THE CAR AFTER MULTIPLE CHANGES AND RECHARGING OF ALTERNATOR AFTER ENGINE RECALL. OVER THE COURSE OF 3 MONTHS, THE CAR HAS STOPPED IN THE MIDDLE OF THE ROAD TWICE AFTER DISPLAYING ALL DASHBOARD LIGHTS AND THEN SHUTTING DOWN. THIS IS THE SECOND TIME, I AM GETTING THE ELECTRICAL SYSTEM ON THIS CAR SERVICED.

01/03/2021
Components: ENGINE
Incident Date: 01/02/2021
Crash: No
Fire: No
Vehicle Identification Number: 5XXGM4A70DG******
Summary

CAR STARTED VIBRATING AND MAKING A KNOCKING NOISE COMING FROM THE ENGINE WHILE BEGINNING DRIVE ON THE HIGHWAY. THE KNOCKING GOT WORSE AND THE ENGINE STALLED SHORTLY AFTERWARDS. PULLED OVER ON HIGHWAY SHOULDER AND SMELLED BURNT OIL AFTER CAR STOPPED. CHECKED OIL LEVELS AND TEMPERATURE WERE WITHIN ACCEPTABLE RANGES. ENGINE APPEARED TO BE SIEZED AFTER ATTEMPTING TO TURN ON THE VEHICLE AGAIN. CAR HAD TO BE TOWED AWAY FROM HIGHWAY.

01/02/2021
Components: ENGINE
Incident Date: 12/30/2020
Crash: No
Fire: No
Vehicle Identification Number: 5XXGR4A62DG******
Summary

THE VEHICLE'S ENGINE STALLED & SHUT OFF WITHOUT WARNING, WHILE I WAS DRIVING IN TRAFFIC. IT GAVE ZERO PRIOR WARNING, THERE WERE NO WARNING LIGHTS, NO SPUTTERING, NO INDICATION OF AN ISSUE. AT THE TIME, IT HAD A QUARTER TANK OF GAS (AT LEAST THE GAUGE SAID SO). AAA FILLED THE TANK AND WE RESTARTED THE VEHICLE, WITHOUT ISSUE. I TOOK IT TO THE DEALERSHIP OUT OF CONCERN IT MAY HAPPEN AGAIN (ON THE FREEWAY WHERE IT COULD CAUSE AN ACCIDENT), AND THEY SAID IT'S A FAULTY TURBO CHARGER CAUSING A "LOSS OF POWER." GIVEN THERE WERE NO ISSUES WHILE DRIVING IT TO THE DEALERSHIP, I'M NOT SURE I AGREE WITH THE "LOSS OF POWER." BUT REGARDLESS, IF THE TURBO IS BAD, IT'S AMONG THOUSANDS OF OTHER 2013 KIA OPTIMAS WITH TURBO & ENGINE ISSUES THAT ARE ALL WAY TOO SIMILAR TO BE COINCIDENCE. THE DEALERSHIP WANTS ALMOST 4K TO REPLACE IT, WITHOUT ANY GUARANTEE IT'LL ACTUALLY FIX THE ENGINE STALLING ISSUE.

01/02/2021
Components: ENGINE
Incident Date: 01/02/2021
Crash: No
Fire: No
Vehicle Identification Number: 5XXGM4A76DG******
Summary

MY CAR IS TICKING AND BATTERY KEEPS GOING DEAD IT CUT OFF ON THE HIGHWAY HAD TO HAVE IT TOWED HOME

01/02/2021
Components: ELECTRICAL SYSTEM,VEHICLE SPEED CONTROL,ENGINE
Incident Date: 12/20/2020
Crash: No
Fire: No
Vehicle Identification Number: KNAGM4A7XD5******
Summary

I LEFT WORK ONE NIGHT AND STARTED FINE AND WAS DRIVING NORMAL FOR ABOUT 10-15 MILES THEN EVERY SINGLE LIGHT CAME ON THE DASH BOARD THEN COULDN'T ACCELERATE ANYMORE! IT DROPPED IN LIKE 15MPH INCREMENTS UNTIL IT FINALLY ROLLED TO A STOP! I CUT THE CAR OFF AND EVER SINCE IT CUT OFF IT HASN'T CUT BACK ON SINCE ME AND COUSIN LOOKED AND SEEN NO OBVIOUS PROBLEMS BUT THINK THE MOTOR LOCKED UP COMPLETELY!

12/31/2020
Components: VEHICLE SPEED CONTROL,UNKNOWN OR OTHER,ENGINE
Incident Date: 12/20/2020
Crash: No
Fire: No
Vehicle Identification Number: KNAGM4A7XD5******
Summary

WHEN I WAS DRIVING ALL THE LIGHTS CAME ON ON THE DASHBOARD AND I COULDN'T ACCELERATE AT ALL THEN IT CUT OFF AND HAVEN'T BEEN ABLE TO JUMP IT OFF OR ANYTHING! WE'VE LOOKED TO SEE IF WE COULD FIND OUT WHY BUT IT'S JUST DIED AND I THINK THE MOTOR LOCKED UP!

12/27/2020
Components: ELECTRICAL SYSTEM,ENGINE
Incident Date: 08/13/2020
Crash: No
Fire: No
Vehicle Identification Number: 5XXGM4A70DG******
Summary

IT STARTED WITH THE HEAD LIGHTS GOING OUT THEN SHORTLY AFTER THAT WAS FIXED THE CAR WOULD SHUDDER START. THE CLOCK WOULD SHOW 000 AS IF THE CAR WAS BRAND NEW AND NEEDED THE TIME PLACED ON THE CLOCK THE SAME THING WAS HAPPENING TO THE SPEEDOMETER. THEN THE CAR JUST WOULDN'T NOT START AT ALL. THE LIGHTS WOULD COME ON IT WOULD ALSO CLICK BUT NOT TURN OVER. WE TRIED JUMPING THE CAR THAT WORKED FOR A WHILE BUT NOW THE NO START IS STARING TO BE CONSISTENT.

12/27/2020
Components: SERVICE BRAKES
Incident Date: 12/05/2020
Crash: No
Fire: No
Vehicle Identification Number: KNAGM4AD4D5******
Summary

SUDDENLY THE BRAKES WERE APPLIED TO THE CAR ON THE ROAD WHILE DRIVING AT 55 MPH ON A HIGHWAY. IF THERE WERE ANY CARS BEHIND ME, I WOULD HAVE GOTTEN REAR ENDED, AT A VERY HIGH SPEED, POTENTIALLY RESULTING IN SEVERE INJURY. I WAS NOT ABLE TO DRIVE THE CAR ANYTHING MORE THAN 5MPH DUE TO THE BREAK CONSTANTLY BEING APPLIED TO THE CAR RESULTING IN ME NOT BEING ABLE TO MERGE ACROSS THE HIGHWAY SAFELY TO THE SIDE. THE CAR GAVE THE "CHECK BRAKE" ALERT ALONG WITH "HYBRID SYSTEM FAILURE". THE KIA DEALERSHIP IN FREMONT, CALIFORNIA DIAGNOSED THE ISSUE. ATTACHED IS THE DIAGNOSIS REPORT. THERE WAS A BRAKE FLUID LEAK INSIDE THE HYDRAULIC ELECTRONIC CONTROL UNIT (HECU), POSSIBLY RESULTING IN AN ELECTRICAL SHORT. THAT IS EXACTLY SAME ISSUE AS KIA RECALL 20V519000 ISSUED IN AUGUST 2020. IF THE HECU SHORT CIRCUITS, THERE IS AN INCREASED RISK OF AN ENGINE COMPARTMENT FIRE. KIA NEEDS TO ADD THIS VIN TO THE RECALL. IT'S SAME YEAR MODEL AS RECALL. DEALER ADVISED TO REPLACE A PART 58620-4U301. KIA SHALL PROMPTLY ADDRESS THIS ISSUE. GREATLY APPRECIATE IT.

12/20/2020
Components: UNKNOWN OR OTHER,FUEL/PROPULSION SYSTEM
Incident Date: 09/07/2020
Crash: No
Fire: No
Vehicle Identification Number: 5XXGN4A77DG******
Summary

CAR SMELLED LIKE GAS WHEN AIR WAS ON AND EVEN WITH AIR OFF. FIXED MARCH 2019 AND I BELIEVE I SEE A RECALL FOR IT NOW. WE PAID A PRETTY PENNY TO GET FIXED. MY PAINT ON MY CAR IS COMING OFF EVERYWHERE LIKE BAD NAIL POLISH. IT IS PEELING OFF AND CONTINUES TO HAPPEN IN NEW PARTS OF THE CAR. I'M TRYING TO GET THIS FIXED NOW WITH KIA. THIS STARTED HAPPENING AROUND WINDSHIELD FIRST ABOUT A YEAR AND HALF AGO AND THEN THE TRUNK LAST FALL AND NOW MY DOOR AND OTHER AREAS IN THE LAST FEW MONTHS.

12/17/2020
Components: SERVICE BRAKES
Incident Date: 11/06/2019
Crash: No
Fire: No
Vehicle Identification Number: KNAGM4AD8D5******
Summary

FIRST I HAD TO REPLACE MY TRANSMISSION THEN I STARTED GETTING A WARNING MESSAGE STATING HYBRID SYSTEM WARNING SAFETY. FOLLOWED BY CHECK BRAKES WARNING. THIS OCCURED WHILE I WAS AT A STOP LIGHT.THE BREAKS COMPLETELY GO OUT AND BEGIN TO MAKE A LOUD GRINDING SOUND. ONCE I SHUT THE CAR OFF FIR ABOUT 30-60 MINUTES THE LIGHT GOES OUT UNTIL THE NEXT OCCURANCE. PRIOR TO LOSING ALL BREAK CONTROL THE CAR IS FINE. THIS PERSISTED TO A POINT THAT I CANNOT DRIIVE THE VEHICLE. THE DEALERSHIP FINALLY DIAGNOSED THE ISSUE AS A HYDRAULIC PROBLEM AND COULD BE FIXED FOR $2700. THIS IS A KIA MANUFACTURING ISSUE AND KIA SHOULD BE RESPONSIBLE TO FIX IT. I DID SUBMIT A COMPLAINT TO KIA CONSUMER AFFAIRS TO NO AVAIL. PLEASE HELP WITH THIS ISSUE OR PUT THIS ON A RECALL LIST. THIS IS A SAFETY HAZARD.

12/17/2020
Components: ENGINE
Incident Date: 11/01/2020
Crash: No
Fire: No
Vehicle Identification Number: KNAGM4A77D5******
Summary

THERE IS A LOUD KNOCKING NOISE WHEN PLACED IN GEAR, THE KNOCK IS NOT HEARD WHILE IN PARK. BECAUSE NO SENSOR HAS GONE OFF, THE REPAIR TECH SAID THERE IS NOTHING HE CAN DO. I DO HAVE A THE MOTOR THAT WAS RECALLED, AND IT WAS REPLACED

12/15/2020
Components: STEERING,ENGINE
Incident Date: 12/15/2020
Crash: No
Fire: No
Vehicle Identification Number: 5XXGN4A73DG******
Summary

I WAS GOING DOWN A ROAD IN MY TOWN LPGA IN DAYTONA BEACH, WHEN ALL OF A SUDDEN I HEARD THIS WEIRD SOUND THEN MY ACCELERATING STOPPED EVEN THOUGH I HAD MY FOOT ON THE GAS. THE CAR ENGINE WOULD NOT ACCELERATE EVEN THOUGH I HAD MY FOOT ON THE GAS IT FINALLY SLOWED DOWN WHERE I CAME TO A COMPLETE STOP GOT TO THE SIDE OF THE ROAD AND ALL OF MY ENGINE SENSOR LIGHTS CAME ON AND MY CAR ENGINE WILL NOT ROLL OVER OR EVEN START MY BATTERY JUST TURNS ON. IT'S AS IF IT'S JUST STOPPED WORKING COMPLETELY NO ONE HAS GIVEN ME A ANSWER THE TOW DRIVER IS THE ONE WHO TOLD ME THAT KIA OPTIMAS WERE HAVING RECALL ISSUES ON THEY'RE CARS WITH EXACT PROBLEMS LIKE MINE. I LOVE MY OPTIMA I TAKE REALLY GOOD CARE OF IT SO IT REALLY HURTS THAT THERE ISN'T MUCH I CAN DO ABOUT MY CAR.

12/14/2020
Components: FUEL SYSTEM, GASOLINE,ENGINE
Incident Date: 12/01/2020
Crash: No
Fire: No
Vehicle Identification Number: 5XXGM4A70DG******
Summary

TL* THE CONTACT OWNS A 2013 KIA OPTIMA. THE CONTACT STATED WHILE DRIVING AT AN UNKNOWN SPEED, THE VEHCILE STALLED AND FAILED TO RESTART. THERE WAS FUEL LEAKING FROM VEHICLE. THERE WAS ABNORMAL ODOR OF FUEL DETECTED. THE VEHICLE WAS TAKEN TO KIA OF ORANGE PARK (6373 BLANDING BLVD, JACKSONVILLE, FL 32244, (904) 758-2612) BUT WAS NOT DIAGNOSED NOR REPAIRED. THE CONTACT STATED THAT THE FAILURE WAS SIMILAR TO NHTSA CAMPAIGN NUMBER: 18V907000 (FUEL SYSTEM, GASOLINE, ENGINE). THE MANUFACTURER WAS CONTACTED HOWEVER, NO FURTHER ASSISTANCE WAS PROVIDED. THE FAILURE MILEAGE WAS 130,000.

12/14/2020
Components: STEERING
Incident Date: 09/16/2020
Crash: No
Fire: No
Vehicle Identification Number: 5XXGN4A74DG******
Summary

TL* THE CONTACT OWNS A 2013 KIA OPTIMA. THE CONTACT STATED THAT WHILE DRIVING MAKING A LEFT OR RIGHT TURN, A CLICKING SOUND OCCURRED COMING FROM THE STEERING WHEEL. THE CONTACT ALSO STATED THAT WHEN THE VEHICLE DROVE OVER A BUMP IN THE ROADWAY, THERE WAS A RATTLING SOUND COMING FROM THE VEHICLE. THERE WAS NO WARNING LIGHT ILLUMINATED. THE CONTACT CALLED HERB CHAMBERS KIA OF BURLINGTON (93 CAMBRIDGE ST, MA-3A, BURLINGTON, MA 01803) AND INFORMED THE DEALER OF THE FAILURE. THE DEALER INFORMED THE CONTACT THAT THE VIN WAS NOT SUBJECTED TO A RECALL. THE CONTACT STATED THAT THE VEHICLE WAS NOT TAKEN TO A DEALER TO BE REPAIRED DUE TO THE REPAIR AND DIAGNOSTIC FEES. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS APPROXIMATELY 120,000.

12/13/2020
Components: ENGINE
Incident Date: 12/05/2020
Crash: No
Fire: No
Vehicle Identification Number: 5XXGN4A71DG******
Summary

ON DEC 5, 2020. I WAS DRIVING ON 78 WEST WHEN SUDDENLY MY 2013 KIA OPTIMA EX BEGIN TO DECREASE IN SPEED.WITHIN 5 MINUTES I HAD TO PULL OVER WHERE MY CAR JUST TURNED OFF. DEC 12, 2020 I WAS TOLD THAT MY ENGINE WASN'T TURNING OVER AND THE MOTOR WAS GONE. JUST LIKE THAT. I WAS VERY CONFUSED AND DISAPPOINTED AS I DIDN'T DO ANYTHING FOR THIS TO HAPPEN.

12/12/2020
Components: STEERING
Incident Date: 12/12/2020
Crash: No
Fire: No
Vehicle Identification Number: 5XXGR4A6XDG******
Summary

WHILE DRIVING, THERE WAS PLAY IN THE STEERING WHEEL CAUSING THE STEERING WHEEL TO FEEL LOOSE WHILE DRIVING OVER BUMPY ROADS. THERE WAS ALSO A CLICKING SOUND COMING FROM THE STEERING WHEEL. THE VEHICLE WAS NOT RESPONDING PROPERLY TO THE MOVEMENT OF THE STEERING WHEEL. PLASTIC STEERING COUPLE NEEDED TO BE REPLACED AT THE COST OF THE PART AND 3 LABOR HOURS.

12/08/2020
Components: STEERING
Incident Date: 09/01/2020
Crash: No
Fire: No
Vehicle Identification Number: 5XXGR4A65DG******
Summary

TL* THE CONTACT OWNS A 2013 KIA OPTIMA. THE CONTACT STATED THAT WHILE DRIVING, THERE WAS PLAY IN THE STEERING WHEEL CAUSING THE STEERING WHEEL TO FEEL LOOSE WHILE DRIVING OVER BUMPY ROADS. THERE WAS ALSO A CLICKING SOUND COMING FROM THE STEERING WHEEL. THE VEHICLE WAS NOT RESPONDING PROPERLY TO THE MOVEMENT OF THE STEERING WHEEL. THE VEHICLE WAS TAKEN TO AN INDEPENDNENT MECHANIC WHO WAS NOT ABLE TO DUPLICATE THE ISSUE WITHOUT REFERRING THE VEHICLE TO THE DEALER. THE MANUFACTURER STATED THAT THE VEHICLE WAS NOT COVERED SINCE THERE WAS NO RECALL AND THE WARRANTY HAD EXPIRED. THEY ALSO SAID THE ISSUE MIGHT BE WITH A COUPLING PIN IN THE STEERING SYSTEM. THE DEALER KIA OF HUNTINGTON (1720 E. JERICHO TURNPIKE, HUNTINGTON STATION, NY 11743, (631) 546-0200) WAS CONTACTED AND AN APPOINTMENT WAS SCHEDULED. THE VEHICLE WAS NOT REPAIRED. THE FAILURE MILEAGE WAS 36,000.

11/28/2020
Components: ELECTRICAL SYSTEM,ENGINE,FUEL/PROPULSION SYSTEM
Incident Date: 11/16/2020
Crash: No
Fire: No
Vehicle Identification Number: KNAGM4A75D5******
Summary

I WAS COMING OF THE FREEWAY WHEN ALL OF A SUDDEN MY CAR JUST TURNED ITSELF OFF. LUCKILY I WAS ABLE TO MANAGE TO PULL OVER TO THE SIDE QUICKLY ENOUGH TO AVOID ANY COLLISION. I TRIED TO CHANGE THE STARTER BECAUSE I WAS TOLD THAT WAS BAD. IT HASN'T BEEN ABLE TO START UP AGAIN SINCE IT FIRST STOPPED ON ME.

11/25/2020
Components: STRUCTURE
Incident Date: 11/01/2017
Crash: No
Fire: No
Vehicle Identification Number: 5XXGR4A64DG******
Summary

ALITTLE OVER 2 YEARS AGO I STARTED NOTICING PAINT PEELING OFF THE PILLARS ON THE SIDES OF MY WINDSHIELD, IT STARTED WITH A SMALL SPOT AND CONTINUED TO GET WORSE. I HAVE ALWAYS GOTTEN MY CAR SERVICED AT A KIA DEALERSHIP AND HAD WARRANTIES ON MY CAR SO I MENTIONED IT NUMEROUS TIMES AND EVERYTIME I WAS TOLD THAT PAINT WASN'T COVERED AND THAT "THEY HAD NEVER SEEN PAINT PEELING LIKE THAT " ON ANY OTHER SNOW PEARL WHITE KIAS. THE PAINT CONTINUED TO PEEL OFF, THE WIND WOULD BLOW HUGE PIECES OFF. NOW IT HAS STARTED ON MY HOOD, THE PASSENGER SIDE OF MY CAR AND THE TRUNK! ITS ALREADY SHOWING SIGNS OF RUST. THE WORST PART IS I BROUGHT MY CAR IN AGAIN AND ASKED WHAT THE HELL WAS GOING ON?! THE TECHNICIAN ASSURED ME THEY HAD NEVER SEEN THAT, AND WHILE I WAS SITTING THERE 2 OTHER SNOW WHITE PEARL KIAS PULL IN AND THEY HAVE PAINT PEELING IN THE SAME SPOTS! THATS WHEN I DECIDED TO DO SOME RESEARCH AND SAW THAT THIS IS HAPPENING ALL OVER THE COUNTRY MAINLY TO KIAS WITH THE SNOW WHITE PEARL COLOR. ALL I WANT IS FOR KIA TO REPAINT MY CAR. I PAID ALOT OF MONEY FOR IT AND I ABSOLUTELY LOVE MY CAR BUT IT LOOKS LIKE IT IS 20 YEARS OLD WITH THE PAINT FLYING OFF OF IT AND ITS STARTING TO RUST!!! THIS IS MY 2ND KIA I HAVE PURCHASED AND I LOVE THEM, BUT I AM EXTREMLY PISSED OFF AND DISAPPOINTED THAT I HAVE BEEN FIGHTING FOR OVER 2 YEARS ABOUT THIS AND NOTHING HAS BEEN DONE. OBVIOUSLY THERE WAS SOME SORT OF MANUFACTURING DEFECT WHEN THESE CARS WERE PAINTED IN THE FACTORY BECAUSE THERE IS NO OTHER EXPLANATION FOR WHY THERE ARE THOUSANDS OF SNOW PEARL WHITE KIAS WITH THE PAINT PEELING OFF IN THE SAME EXACT SPOTS. I ALSO BOUGHT MY CAR NEW SO I KNOW THAT IT HAS BEEN TAKEN CARE OF THE ENTIRE TIME. I JUST WANT MY CAR PAINTED BEFORE ITS ALL RUSTED ESPECIALLY SINCE I PAID $30,000 FOR THE CAR.

11/25/2020
Components: ENGINE
Incident Date: 11/22/2020
Crash: No
Fire: No
Vehicle Identification Number: KNAGM4AD5D5******
Summary

TL* THE CONTACT OWNS A 2013 KIA OPTIMA. THE CONTACT STATED THAT WHILE DRIVING AT UNKNOWN SPEEDS, THERE WAS AN ABNORMAL NOISE COMING FROM THE VEHICLE WITH THE CHECK ENGINE WARNING LIGHT ILLUMINATED. IN ADDITION, THE VEHICLE WAS DECELERATING INDEPENDENTLY. THE VEHICLE WAS TOWED TO AN INDEPENDENT MECHANIC WHERE IT WAS DIAGNOSED THAT THE BEARING AND ENGINE SEIZED AND NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE DEALER WAS NOT CONTACTED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE VIN WAS NOT INCLUDED IN NHTSA CAMPAIGN NUMBER 17V224000 (ENGINE AND ENGINE COOLING). THE APPROXIMATE FAILURE MILEAGE WAS 80,000.

11/24/2020
Components: ENGINE
Incident Date: 11/10/2020
Crash: No
Fire: No
Vehicle Identification Number: 5XXGN4A71DG******
Summary

TL* THE CONTACT OWNS A 2013 KIA OPTIMA. THE CONTACT STATED THAT AFTER COMING TO A COMPLETE STOP AND ATTEMPTING TO DRIVE, THE VEHICLE HESITATED WITH THE CHECK ENGINE WARNING LIGHT FLASHING. ADDITIONALLY, THE FAILURE RECURRED WHILE DRIVING 60 MPH. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC TO BE DIAGNOSED. THE CONTACT WAS INFORMED THAT THE VEHICLE HAD A DEFECTIVE KNOCK SENSOR THAT NEEDED TO BE REPLACED. NEITHER THE DEALER NOR THE MANUFACTURER WERE NOTIFIED OF THE FAILURE. THE VEHICLE WAS NOT REPAIRED. THE FAILURE MILEAGE WAS 166,000.

11/19/2020
Components: STEERING,ENGINE,FUEL/PROPULSION SYSTEM
Incident Date: 08/15/2015
Crash: No
Fire: No
Vehicle Identification Number: KNAGM4A75D5******
Summary

THE CAR MADE A LOUD NOISE AN THE STRINGL LOCK

11/16/2020
Components: FUEL/PROPULSION SYSTEM
Incident Date: 10/27/2020
Crash: No
Fire: No
Vehicle Identification Number: 5XXGN4A72DG******
Summary

CAR HAS A BAD GAS FUME SMELL THAT COMES THROUGH THE VENT WHEN DRIVING CHECK ENGINE LIGHT CAME ON MOTOR HAS A LOUD TAPPING NOISE AND BURNS GAS QUICK

11/16/2020
Components: SUSPENSION,ENGINE,FUEL/PROPULSION SYSTEM
Incident Date: 08/24/2020
Crash: No
Fire: No
Vehicle Identification Number: 5XXGN4A76DG******
Summary

I WENT TO START MY CAR WHICH WAS ON AUGUST 24, 2020 AND IT WAS MAKING A VERY VERY LOUD NOISE I COULDN'T MOVE IT SO I HAD IT TOWED OVER TO A MECHANIC WHO DISCOVERED THAT THE ENGINE IN FACT HAS BEEN BLOWN ARE THE BLOCK HAS BEEN BLOWN SO THE ENGINE IS NO GOOD AND NEEDS TO BE REPLACED I AM WAY AND THERE WAS NO WARNING ON MY VEHICLE AND WITH ALSO NO NOTIFICATION OF OIL WAS LOW OR NO OIL IN MY CAR WHATSOEVER THERE WAS A METAL SHAVINGS IN THE OIL PAN THE MECHANIC DISCOVERED AND IT THERE'S NO LEAKS IN THE CAR AT ALL AND SO NOW I PAY PAYMENTS FOR A CAR AND SOMEBODY ELSE TO TAKE ME AROUND TO WORK EVERY DAY FOR MONTHS ON MONTHS ANDPAYMENTS FOR A CAR THAT SITS IN MY DRIVEWAY BROKEN DOWN AND THE DEALERSHIP HERE KIA WILL NOT THEY FIX MY CAR THEY REFUSE TO BECAUSE OF A DISAGREEMENT PRIOR TO THIS I AM ON ANYTHING ABOUT MY CAR THEY WILL NOT DO I AM ACTUALLY THE ONE WHO DISCOVERED THERE WAS A RECALL IN THE VEHICLE SINCE FEBRUARY AND NOBODY HAS TOLD ME AND EVERYBODY HAS FAILED TO MENTION THIS OR CONTACT ME

11/14/2020
Components: ELECTRICAL SYSTEM,ENGINE
Incident Date: 11/13/2020
Crash: No
Fire: Yes
Vehicle Identification Number: 5XXGR4A66DG******
Summary

I WAS SITTING IN MY CAR AND IT CAUGHT ON FIRE UNDER THE HOOD,THE FIRE DEPARTMENT THINKS IT WAS SOMETHING ELECTRICAL. IT WAS IN PARK WHILE I WAS DROPPING SOMEONE OFF WHO WAS GETTING OUT OF MY CAR

11/09/2020
Components: ENGINE,FUEL/PROPULSION SYSTEM
Incident Date: 08/31/2020
Crash: Yes
Fire: Yes
Vehicle Identification Number: 5XXGM4A75DG******
Summary

WHILE DRIVING ON A ROAD WITH MY LITTLE COUSIN. ALL MY FUNCTION LIGHTS CAME ON AND AND MY CAR BEGAN TO STALL AND SLOW DOWN SO STARTED TO PRESS ON THE GAS FOR ACCELERATION A BLOCK DOWN THE WAY WE STARTED SMELLING SMOKE I PANICKED TRYING TO GET OVER AND RAN UP ON THE CURVE AND CAME OFF IT PULLED TO A SAFE SPOT AND ME AND MY COUSIN BOTH EXIT THE VEHICLE QUICKLY WHEN WE GOT OUT MY IT WAS SMOKING REALLY BAD MY COUSIN NOTICED THAT IT WAS ON FIRE UNDERNEATH THE CAR SO I LOOKED AND IT WAS ON FIRE SOMETHING FELL TO THE GROUND ON FIRE UNDERNEATH THE CAR.

11/05/2020
Components: ENGINE
Incident Date: 11/03/2020
Crash: No
Fire: No
Vehicle Identification Number: KNAGM4ADXD5******
Summary

2 DAYS AGO I LEFT WORK AND MY ENGINE STARTED KNOCKING. I DIDN'T MAKE IT OUT OF THE PARKING LOT. I TOOK IT TO MY MECHANIC WHO SAID I NEEDED A NEW MOTOR. THERE WERE NO WARNING SIGNS BEFORE THIS. I HAVEN'T NOTICED ANY OTHER NOISE AND NO WARNING LIGHTS.

10/30/2020
Components: SUSPENSION
Incident Date: 10/18/2020
Crash: No
Fire: No
Vehicle Identification Number: KNAGM4AD9D5******
Summary

TL* THE CONTACT OWNS A 2013 KIA OPTIMA. THE CONTACT STATED THAT A WARNING LIGHT INDICATING THAT THE HYDRAULIC ASSEMBLY POWER UNIT NEEDED TO BE SERVICED. THE CONTACT TOOK THE VEHICLE TO KIA OF CERRITOS (18201 STUDEBAKER RD, CERRITOS, CA 90703; (562) 860-2424) AND WAS INFORMED THAT THE VIN WAS NOT UNDER RECALL. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE AND OPENED A CASE. THE FAILURE MILEAGE WAS 97,125.

10/28/2020
Components: STRUCTURE,WHEELS
Incident Date: 01/02/2018
Crash: No
Fire: No
Vehicle Identification Number: 5XXGR4A61DG******
Summary

ALL THE PAINT ON THE OUTSIDE OF MY 2013 KIA OPTIMA IS BUBBLING AND PEELING OFF THE CHROME ON MY WHEELS IS CHIPPING AND COMING OFF

10/17/2020
Components: STEERING,ELECTRONIC STABILITY CONTROL,ENGINE
Incident Date: 10/15/2020
Crash: No
Fire: No
Vehicle Identification Number: 5XXGR4A68DG******
Summary

KIA KIRBY VENTURA HAS REMOVED (2) OR MORE ACTIVE DANGEROUS RECALLS FROM VIN# OF THE VEHICLE THAT IS UNFORTUNATELY IN MY NANE. RECALL 1, STEERING WHEEL MDPS UNIT. I HAVE A LETTER NOTIFICATION DATED APRIL 24 2017 NO RECALL#. PLUS RECALL 18V363000 AIR BAG CONTROL UNIT THAT SHOULD APPLY BUT NEVER RECEIVED RECALL NOTICE. RECALL#17V224 ENGINE STALL/FREEZE ISSUE I HAVE RECALL NOTIFICE PLUS A NOTICE FROM THE UNITED STATES DISTRICT COURT FOR THE CENTRAL DISTRICT OF CALIFORNIA ABT SPECIFIC RECALL THAT DOES EFFECT CAR. I MADE 2 ATTEMPTS AT KIA KIRBY VENTURA LAST YEAR, BEFORE COVID19, TO GET ENGINE RECALL FIXED CAR WAS EXPERIENCING SYMPTOMS AS DESCRIBED ALMOST CASUED SERIOUS ACCIDENTS ON FREEWAY. I WAS DENIED BY SERVICE MANAGER DAVID BODJANAC SINCE DEALERSHIP, DURING 2ND VISIT TO HAVE ENGINE RECALL FIXED, KIA KIRBY VENTURA REMOVED RECALL FROM VIN# ASKED ME WHERE DID I GET RECALL NOTICE FROM? ENGINE ISSUE NOT FIXED. FAST FORWARD TO TODAY, THURS 10/15/20 EARLY EVENING IM COMING UP TO CORNER ENGINE STALLED TWICE AS I WAS SLOWING DOWN APPROCHING, TURNING. LUCKILY I WAS DRIVING AT SLOWER RATE OF SPEED. COMING OUT OF TURN CAR ULTIMATLY MADE INTO MY PARKING LOT W/OUT CRASHING LUCKILY NO ONE WAS OUT WALKING. ENGINE CAR FROZE. LUCKILY IN FRONT OF PARKING SPACE, MANAGED TO FORCE CAR IN PARKING SPOT. NOW DISPUTING W/KIA KIRBY VENTURA, SM DAVID BODJANAC, WHO DENIED ENGINE RECALL OR ANY RECALL. KIA KIRBY VENTURA SERVICE W/UNDOUBTEDLY TELL ME ISSUE W/CAR HAS NOTHING TO DO W/ANY RECALLS. HAD I BEEN ON FWY WHICH I DRIVE ON 2, 3 TIMES A DAY OR BEEN DRIVING AT HIGHER RATE OF SPEED ON STREET AS I WAS I WOULD HAVE BEEN KILLED. KIRBY KIA VENTURA SAID THEY W/GIVE 0 FOR CAR NOT RUNNING DUE TO RECALL BUT STILL IN GOOD CONDITION FULLY LOADED. IF CAR RUNNING THEY MITE GIVE ME $5500-$6000MAX..PER KB NOT RUNNING CARS VALUE $6923- $8852 IN FAIR CONDITION /MECHANICAL ISSUES & $7851-$9790 IN GOOD CONDITION.

10/17/2020
Components: ENGINE
Incident Date: 10/17/2020
Crash: No
Fire: No
Vehicle Identification Number: 5XXGR4A67DG******
Summary

THREE TIMES- TODAY 10/18/2020 MY CAR IS NOT LEAKING OIL BUT BURNING OIL. DANGEROUSLY LOW I HAVE TO KEEP CHECKING. NO OIL ON THE GROUND. I SMELL OR A LIGHT TO SERVICE OIL COMES ON. FIRST TIME 6/10/2020 - 2ND TIME 10/1/2020 TODAY 10/18/2020 THERE IS STILL OIL BUT VERY LOW, 2QTS WERE PUT IN ON 10/1/2020 . THE ENGINE IS BURNING OIL. I HAVE NEW SPARK PLUGS MAYBE LESS THAN A YEAR.

10/13/2020
Components: ELECTRICAL SYSTEM,WHEELS,ENGINE
Incident Date: 08/08/2020
Crash: No
Fire: No
Vehicle Identification Number: KNAGM4AD3D5******
Summary

TURNER KIA DIAGNOSIS MY VEHICLE OF OVERHEATING CONDITION REVEALED COMBUSTION GASSES GETTING INTO COOLANT. INTERNAL ISSUE ALLOWING COMBUSTION PRESSURE TO GET INTO COOLING SYSTEM WHICH IS HAMPERING COOLING EFFICIENCY AS WELL AS CAUSING AREACTION OFF COOLANT. WHEN I DROVE THE CAR HALF WAY ON THE HIGHWAY IT STARTED TO SMOKE AFTER I JUST GOT IT BACK FROM TURNER KIA AFTER FIXING WHAT THEY SAID WAS THE PROBLEM AFTER THAT I TOOK IT BACK TO TURNER KIA AND THEY DIAGNOSIS IT AS NEEDING A NEW ENGINE.

10/12/2020
Components: POWER TRAIN
Incident Date: 10/12/2020
Crash: No
Fire: No
Vehicle Identification Number: 5XXGM4A74DG******
Summary

EXCESSIVE ENGINE OIL CONSUMPTION. THE ENGINE USES 1 FULL QUART OF OIL EACH 500 MILES. IT IS A POLLUTION ISSUE AS WELL AS AN ENGINE ISSUES. CAR ONLY HAS 113,000 MILES. I CALLED KIA AND THE DEALER REPAIR DEPT. SAID THE RECALLS FOR ENGINE FAILURE ONLY COVERS BEARING WEAR AND NOT EXCESSIVE OIL CONSUMPTION. PLEASE HELP ME.

10/12/2020
Components: ENGINE
Incident Date: 10/07/2020
Crash: No
Fire: No
Vehicle Identification Number: 5XXGN4A74DG******
Summary

I HAD BEEN HOME FROM WORK FOR ABOUT AN HOUR, GOT IN MY CAR TO GO RUN SOME ERRANDS, STARTED IT, AND IT HAD A KNOCKING NOISE COMING FROM THE ENGINE. I IMMEDIATELY SHUT IT OFF AND HAD IT TOWED TO THE DEALERSHIP THE NEXT DAY.

10/09/2020
Components: ELECTRICAL SYSTEM
Incident Date: 09/20/2020
Crash: No
Fire: No
Vehicle Identification Number: 5XXGR4A69DG******
Summary

TL* THE CONTACT OWNS A 2013 KIA OPTIMA. THE CONTACT STATED WHILE DRIVING APPROXIMATELY 45 MPH, THE HORN WAS DEPRESSED AND THE VEHICLE STALLED WITHOUT WARNING. THE VEHICLE WAS RESTARTED AND OPERATED AS DESIGNED. THE CONTACT CONTACTED TAYLOR KIA OF LIMA LOCATED AT 2100 N CABLE RD, LIMA, OH 45805, (567) 712-6604) WHO WERE UNABLE TO RETRIEVE A DIAGNOSTIC FAULT CODE FOR THE FAILURE. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE AND A CASE WAS FILED. THE APPROXIMATE FAILURE MILEAGE WAS 92,000.

10/08/2020
Components: STRUCTURE
Incident Date: 05/01/2020
Crash: No
Fire: No
Vehicle Identification Number: 5XXGN4A74DG******
Summary

PAINT IS FLAKING AND EXPOSING BARE METAL ON HOOD AND ALONG WINDSHIELD UPRIGHTS

10/06/2020
Components: ENGINE
Incident Date: 09/23/2020
Crash: No
Fire: No
Vehicle Identification Number: 5XXGN4A76DG******
Summary

I WAS DRIVING AND ALL LIGHTS CAME ON IN THE CAR THEN IT STOP DRIVING, AT FIRST I WAS TOLD IT WAS THE STARTER BUT THEN WAS TOLD THE ENGINE WAS THE PROBLEM DUE TO THE STARTER NOT FIXING THE PROBLEM.

10/05/2020
Components: STEERING,ELECTRICAL SYSTEM
Incident Date: 09/09/2020
Crash: No
Fire: No
Vehicle Identification Number: 5XXGM4A75DG******
Summary

THE MOTORS ON ALL MY WINDOWS WENT OUT AND MY STEERING WHEEL WHEEL SHAKES AND RATTLES REALLY BAD, IT'S CONCERNING

10/02/2020
Components: POWER TRAIN
Incident Date: 09/29/2020
Crash: No
Fire: No
Vehicle Identification Number: 5XXGR4A65DG******
Summary

I WAS DRIVING MY VEHICLE ON THE STREET WHEN I BEGAN TO SEE WHITE SMOKE CLOUDS COMING FROM MY EXHAUST. I IMMEDIATELY TOOK THE CAR HOME, WAS NEARLY HIT ON THE WAY HOME (LOW POWER TO VEHICLE) AND MADE AN APPOINTMENT AT KIA. I HAD APPROXIMATELY 120000 MILES ON THE CAR. HAD ENGINE AND TURBO CHARGER REPLACED AT 74000 MILES. TOOK CAR TO KIA CLAIMS THE TURBO CHARGER IS OUT AGAIN. THIS YEAR HAS A LOT OF PROBLEMS AS IT IS. I DO NOT RECOMMEND KIA...

10/02/2020
Components: STRUCTURE
Incident Date: 10/01/2019
Crash: No
Fire: No
Vehicle Identification Number: 5XXGR4A65DG******
Summary

THE PAINT IS PEELING IN SEVERAL AREAS ON THE HOOD, AROUND THE FRONT WINDOW AND ABOVE THE DOORS.

09/30/2020
Components: STEERING,AIR BAGS
Incident Date: 09/29/2020
Crash: No
Fire: No
Summary

TL* THE CONTACT OWNS A 2013 KIA OPTIMA. THE CONTACT STATED WHILE DRIVING 20 MPH AND MAKING A RIGHT TURN, HE HEARD AN ABNORMAL POPPING SOUND PRIOR TO THE AIR BAG WARNING LIGHT ILLUMINATING. UPON INSPECTION, THE CONTACT BECAME AWARE THAT THE HORN HAD POPPED OUT OF PLACE AND WAS RAISED INSIDE OF THE STEERING WHEEL WHICH MADE THE HORN DEFECTIVE. DESPITE THE FAILURE, THE CONTACT DROVE THE VEHICLE HIS RESIDENCE. THE CONTACT CALLED SOUTH SHORE KIA (1128 SUNRISE HWY, COPIAGUE, NY 11726) AND WAS INFORMED THAT THERE WERE NO RECALLS ON THE VEHICLE. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE VEHICLE WAS NOT REPAIRED. THE FAILURE MILEAGE WAS APPROXIMATELY 93,000. THE VIN WAS NOT AVAILABLE.

09/29/2020
Components: STRUCTURE
Incident Date: 09/16/2020
Crash: No
Fire: No
Vehicle Identification Number: 5XXGN4A79DG******
Summary

THE PEARL WHITE PAINT BEGAN PEELING OFF IN LARGE SHEETS AND IS NOT RELATED TO A ROCK CHIP.

09/28/2020
Components: POWER TRAIN
Incident Date: 09/21/2020
Crash: No
Fire: No
Vehicle Identification Number: 5XXGR4A61DG******
Summary

I STOPPED IN A PARKING SPACE AND SHIFTED INTO PARK AND TURNED OFF THE CAR. WHEN I STEPPED OUT OF THE CAR IT STARTED ROLLING. I JUMPED BACK ON THE CAR AND STEPPED ON THE BRAKE. THE LEVER WAS IN PARK BUT THE TRANSMISSION WAS IN DRIVE OR NEUTRAL. I COULD HAVE BEEN RUN OVER. THE LINKAGE THAT CONNECTS THE SHIFT LEVER TO THE TRANSMISSION BROKE. THE CAR HAS LESS THAN 64,000 MILES ON IT. THIS COULD BE DANGEROUS IF A CHILD WAS BEHIND THE PARKED CAR. I HAD THE CAR TOWED TO THE KIA DEALER. THE PART WAS LESS THAN A DOLLAR BUT THE LABOR WAS ALMOST $300.

09/28/2020
Components: ELECTRICAL SYSTEM,ENGINE
Incident Date: 04/27/2020
Crash: No
Fire: No
Vehicle Identification Number: 5XXGN4A75DG******
Summary

I WAS DRIVING ON A MAIN ROAD ABOUT 50 MILES AN HOUR WHEN CAR LOST ABILITY TO ACCELERATE, LIGHTS AND EVERYTHING WERE STILL ON. I WAS ABLE TO COAST TO A SIDE STREET TO PULL OVER AND PARK THE CAR. I SHUT IT OFF AND THEN WHEN I TRIED TO RESTART IT BLACK SMOKE WITH AN ELECTRICAL TYPE SMELL CAME FROM UNDER THE HOOD. KIA DEALERSHIP SAID MOTOR WAS SEIZED AND REPLACED IT UNDER A RECALL. THEN THEY SAID IT NEEDED FUEL PUMP AND BATTERY (WHICH BATTERY WAS ONLY 6 MONTHS OLD), SO I HAD BOTH REPLACED. I DROVE FOR 2 DAYS AND HAD TROUBLE STARTING THE CAR SO I TOOK BACK TO DEALERSHIP. THEY SAID IT NEEDED A STARTER AND AN ELECTRICAL ASSESSMENT FOR A SHORT, AS STARTER BEGAN SMOKING WITH THE VEHICLE NOT EVEN RUNNING. NOW THEY ARE SAYING IT NEEDS A NEW JUNCTION BOX/FUSE BOX OVER $2900 AND MAY HAVE BEEN RELATED TO OTHER PROBLEMS BUT NOT COVERED AND I WILL HAVE TO PAY. I HAVE ALREADY PAID $900+ DOLLARS FOR FUEL PUMP, I EXCHANGED THE BATTERY WHERE I ORIGINALLY BOUGHT IT, AND $493 FOR STARTER. I DONT UNDERSTAND WHY THE JUNCTION BOX WOULD RANDOMLY FAIL OR SHORT AND NEED REPLACEMENT, UNLESS IT WAS PART OF THE ORIGINAL BLACK SMOKE ELECTRICAL SMELL THAT HAPPENED WHEN ENGINE SEIZED IN THE FIRST PLACE.

09/26/2020
Components: FUEL/PROPULSION SYSTEM,UNKNOWN OR OTHER
Incident Date: 01/20/2020
Crash: No
Fire: No
Vehicle Identification Number: 5XXGN4A76DG******
Summary

WAS DRIVING AND MY CAR TURNED OFF ON ME RANDOMLY ? ALWAYS AM CONSISTENT WITH OIL CHANGES EVERY 3000 MILES AND ALWAYS MAKE SURE MY TAKE IS FULL WITH GOOD GAS I'VE ALSO HAD TO REPLACE THE GAS LINE ONCE ALREADY ,, MECHANIC SAID I MIGHT HAVE TO REPLACE MY FUEL TANK BECAUSE SOMETHING WITH CAR NOT GETTING ENOUGH GAS OR SO , I'VE ALSO SEE LEAKS LOOKS LIKE GAS

09/26/2020
Components: STEERING,ELECTRONIC STABILITY CONTROL,ENGINE
Incident Date: 09/25/2020
Crash: No
Fire: No
Vehicle Identification Number: 5XXGM4A76DG******
Summary

I WAS DRIVING DOWN THE ROAD DOING ABOUT 45 WHEN I HEARD A SMALL POP & ALL MY DASH LIGHTS CAME ON & I LOST EVERYTHING. CAR CLICKS WHEN TRYING TO RESTART BUT DOES NOT START. OIL LIGHT, BATTERY LIGHT, EPS LIGHT & CHECK ENGINE LIGHT STAY ON NOW. I WAS TOLD THERE IS A RECALL ON THESE CARS AND WOULD LIKE TO GET IT FIXED ASAP AS IT'S MY ONLY TRANSPORTATION.

09/25/2020
Components: ENGINE
Incident Date: 09/24/2020
Crash: No
Fire: No
Vehicle Identification Number: 5XXGN4A73DG******
Summary

2013 KIA OPTIMA [XXX] WAS TOWED TO SOUTHERN KIA LYNNHAVEN OF VIRGINA BEACH. VIRGINIA FOR A ENGINE FAILURE RECALL SC147 , UPON INSPECTION KIA DEALER REFUSES TO REPLACE ENGINE STARTER AS SUBSEQUENT FAILURE SAYING THAT STARTER IS NOT OEM PART BUT AFTERMARKET WHICH CONTRADICTS SERVICE BULLETIN SC147 AND WARRANTY BULLETIN SC 147 WHERE ON PAGE 7 STATES ANY SUBSEQUENT DAMAGE PARTICULARLY STARTER SHOULD BE COVERED UNDER WARRANTY OR GOODWILL. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6). *TR

09/24/2020
Components: SUSPENSION,STRUCTURE,WHEELS
Incident Date: 09/22/2020
Crash: Yes
Fire: No
Vehicle Identification Number: 5XXGR4A69DG******
Summary

WE WERE TRAVELING AT AROUND 55-60 MILES AN HOUR AND WERE T-BONES BY A CHEVY AVALANCHE ON THE PASSENGER SIDE OF THE VEHICLE. I WAS IN THE FRONT PASSENGER SEAT AND MY HUSBAND SWERVED SO THE TRUCK LUCKILY STARTED AT MY DOOR AND COMPLETELY RIPPED AND SMASHED IN THE BACK PASSENGER DOOR AND BACK/ TRUNK OF OUR OPTIMA. BACK WHEEL IS COMPLETELY TURNED OUT. HIT SO HARD IT COMPLETELY TURNED US IN 2 CIRCLES AND BUSTED MY FRONT LICENSE PLATE AND IT HIT ABSOLUTELY NOTHING. I BUSTED MY HEAD OPEN AND RECEIVED 3 STAPLES AND KNEE SHOVED IN DASH BUT NOT 1 AIR BAG IN THIS VEHICLE DEPLOYED!! I HAVE ALWAYS OWNED A KIA!! I WILL NO LONGER PURCHASE A KIA BECAUSE I DO NOT FEEL SAFE!!

09/19/2020
Components: STEERING
Incident Date: 08/28/2020
Crash: No
Fire: No
Vehicle Identification Number: 5XXGR4A62DG******
Summary

FLEXIBLE STEERING COUPLING FAILED. POORLY DESIGNED RUBBER COUPLING DISINTEGRATES AT LESS THAN 80K MILES. THIS CREATES ONE INCH OR MORE OF PLAY IN THE STEERING WHEEL AND MAKES A LOUD CLUNKING NOISE.

09/19/2020
Components: POWER TRAIN,VEHICLE SPEED CONTROL,ELECTRONIC STABILITY CONTROL
Incident Date: 07/16/2020
Crash: No
Fire: No
Vehicle Identification Number: 5XXGR4A62DG******
Summary

MY CAR IS GETTING A P2562 CODE WHICH IS FOR THE TURBOCHARGER BOOST CONTROL POSITION SENSOR. I'M HAVING A SIGNIFICANT DECREASE IN ENGINE POWER AND FUEL ECONOMY.

09/16/2020
Components: ENGINE
Incident Date: 08/14/2020
Crash: No
Fire: No
Vehicle Identification Number: 5XXGR4A60DG******
Summary

STARTED VEHICLE UP AND IT STARTED SMOKING VERY BADLY. TOOK IT TO KIA DEALER. THEY SAID IT NEEDED A NEW MOTOR . PRICE 9400.00. AND IT WAS NOT UNDER ANY WARRENTY.

09/15/2020
Components: ELECTRICAL SYSTEM,ENGINE
Incident Date: 09/12/2020
Crash: No
Fire: Yes
Vehicle Identification Number: 5XXGN4A7XDG******
Summary

TL* THE CONTACT OWNS A 2013 KIA OPTIMA. THE CONTACT STATED THAT WHILE DRIVING A LONG DISTANCE ON THE HIGHWAY AND THE VEHICLE SLOWED DOWN ON ITS OWN AS ALL THE WARNING LIGHTS FLICKERED. THE CONTACT MENTIONED THAT HE SAW SMOKE AND FIRE THROUGH THE REAR VIEW MIRROR. THE CONTACT MERGED TO THE SHOULDER OF THE ROAD AND EXITED THE VEHICLE. THE CONTACT STATED IT WAS DIFFICULT TO EXIT THE VEHICLE SINCE ALL ELECTRICAL FUNCTIONS FAILED. THE ENTIRE FRONT OF THE VEHICLE WAS QUICKLY ENGULFED IN FLAMES. THE FIRE DEPARTMENT ARRIVED AND EXTINGUISHED THE FLAMES. IT WAS UNKNOWN IF A POLICE OR FIRE REPORT FILED. THE FIRE DEPARTMENT INFORMED THE CONTACT THERE WAS A ELECTRICAL FAILURE WITHIN THE ENGINE. THE VEHICLE WAS TOWED TO A SALVAGE YARD. THE DEALER AND MANUFACTURER HAD NOT BEEN CONTACTED YET AND CONTACT WAS UNAWARE IF THE VEHICLE HAD BEEN DECLARED TOTALED BY HIS INSURANCE. THE FAILURE MILEAGE WAS 84,800.

09/15/2020
Components: POWER TRAIN
Incident Date: 09/15/2020
Crash: No
Fire: No
Vehicle Identification Number: 5XXGM4A70DG******
Summary

TL* THE CONTACT OWNS A 2013 KIA OPTIMA. THE CONTACT STATED WHILE DRIVING AT 65 MPH WITH THE ACCELERATOR PEDAL DEPRESSED, THE VEHICLE STARTED LOSING MOTIVE POWER WITHOUT WARNING. THE CONTACT IMMEDIATELY ACTIVATED THE HAZARD LIGHTS AND PULLED OFF TO THE SIDE OF THE HIGHWAY. THE CONTACT WAITED A FEW MINUTES BEFORE RESUMING NORMAL DRIVING. THE CONTACT CALLED MORITZ KIA HURST (110 NE LOOP 820, HURST, TX 76053) WHERE SHE WAS INFORMED TO BRING THE VEHICLE IN FOR INSPECTION. THE MANUFACTURER HAD YET TO BE NOTIFIED OF THE FAILURE. THE VEHICLE HAD YET TO BE REPAIRED. THE FAILURE MILEAGE WAS 175,592.

09/14/2020
Components: ENGINE AND ENGINE COOLING
Incident Date: 09/07/2020
Crash: No
Fire: No
Vehicle Identification Number: 5XXGN4A78DG******
Summary

TL* THE CONTACT OWNS A 2013 KIA OPTIMA. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 17V224000 (ENGINE AND ENGINE COOLING). THE CONTACT STATED WHILE HIS WIFE WAS DRIVING 40 MPH, SHE HEARD AN ABNORMAL NOISE COMING FROM THE VEHICLE. THE DRIVER STATED THAT THE OIL LEVEL WARNING LIGHT AND ANOTHER UNKNOWN WARNING LIGHT WERE ILLUMINATED. THE CONTACT STATED HE ARRIVED AND PUSHED THE VEHICLE TO THE SIDE OF THE ROADWAY. THE VEHICLE WAS NOT DRIVABLE. THE VEHICLE WAS TOWED TO AN INDEPENDENT MECHANIC. A DEALER WAS NOT CONTACTED. THE VEHICLE WAS NOT DIAGNOSED NOR REPAIRED. THE MANUFACTURER HAD NOT BEEN INFORMED OF FAILURE. THE FAILURE MILEAGE WAS 143,000.

09/07/2020
Components: ENGINE
Incident Date: 06/01/2019
Crash: No
Fire: No
Vehicle Identification Number: KNAGM4A72D5******
Summary

THE CARS ENGINE LIGHT HAS BEEN ON FOR OVER A YEAR. THE ENGINE IS CONSTANTLY BURNING OIL EVEN THOUGH OIL CHANGES ARE DONE EVERY 2000 TO 3000 MILES. THE VEHICLE ENGINE SOUNDS LOUDER EVERY MONTH. THE CAR PASSED TWO RECALL TESTS AT A KIA DEALERSHIP, ONE FOR WHICH I PAID OUT OF POCKET. I WAS TOLD THE ENGINE IS BURNING OIL BY MY MECHINIC AND THERE SHOULD BE A RECALL ON MY CAR. THE KIA DEALERSHIP CANNOT EXPLAIN TO ME WHY MY CAR IS PASSING THE RECALL EVEN THOUGH IT'S OBVIOUS THE CAR HAS HAD AN ENGINE PROBLEM SINCE I BOUGHT IT. THERE IS A DISTINCTIVE KNOCKING SOUND COMING FROM THE ENGINE AND YOU CAN HEAR THE ENGINE HICCUP WHILE THE CAR IS TURNED ON, AS IF WERE ABOUT TO BRAKE DOWN.

09/07/2020
Components: SERVICE BRAKES
Incident Date: 09/03/2020
Crash: No
Fire: No
Vehicle Identification Number: 5XXGM4A70DG******
Summary

MY BRAKES ON MY 2013 KIA OPTIMA HAVE A DEFECT WHEN TURN ON CAR THE SWITCH GEAR CHANGES TO P R D AND ANY GEAR WITHOUT ME PUTTING MY FOOT ON THE BRAKE TO PUT THE SWITCH GEAR IN PLACE AND IT SMELLS LIKE A GASOLINE SMELL WHEN I DRIVE MY CAR I DON'T KNOW IF THAT'S A BRAKE FLUID LEAK ARE WHAT BUT I WAS JUST NOTIFIED THAT ON CONSUMERS AFFAIRS KIA HAS A RECALL ON YEAR 2013 TO 2015 KIA CARS AND HYUNDAI CARS. SOME CARS HAVE BEEN CATCHING ON FIRE. KIA RECALL LINK HTTPS://ABCNEWS.GO.COM/US/WIRESTORY/HYUNDAI-KIA-RECALL-VEHICLES-LEAKS-FIRES-72793532 AND ON CONSUMERS AFFAIRS KIA RECALL BRAKE FLUID LEAK CARS ON FIRE LINK HTTPS://WWW.CONSUMERAFFAIRS.COM/NEWS/HYUNDAI-KIA-RECALLS-NEARLY-600000-CARS-OVER-DEFECT-THAT-CAN-CAUSE-VEHICLES-TO-CATCH-FIRE-090420.HTML

09/06/2020
Components: POWER TRAIN,VEHICLE SPEED CONTROL,ENGINE
Incident Date: 09/05/2020
Crash: No
Fire: No
Vehicle Identification Number: KNAGM4A7XD5******
Summary

9/5/2020 ROUGHLY 10:00 AM ENTERING THE ONRAMP TO GET ON I10 WEST. CAR LOST ACCELERATION, NEVER REACHED 40 MPH, THIS HAS HAPPENED MULTIPLE TIMES BEFORE, TOOK FOOT OFF GAS, ATTEMPTED TO ACCELERATE, CAR LOST ALL POWER AND TURNED OFF. I WAS ABLE TO PULL ONTO RIGHT SHOULDER AND PARK VEHICLE. CAR WAS TOWED TO MY HOME. I CALLED ALL STAR KIA IN SAN BERNADINO CA, UNABLE TO ASSESS VEHICLE FOR 7 - 10 DAYS. CALLED PALM SPRINGS KIA MULTIPLE TIMES ON EXTENDED HOLD. WHEN WE CONNECTED, I WAS INFORMED THAT MY VEHICLE WOULDNT BE LOOKED AT UNTIL 9/18/2020.

09/06/2020
Components: STEERING
Incident Date: 09/02/2020
Crash: No
Fire: No
Vehicle Identification Number: 5XXGN4A75DG******
Summary

WHEN TURNING, THE WHEEL CLICKS AND THUDS SIDEWAYS AS IF LOOSE. THE STEERING COUPLER SEEMS TO BE THE CULPRIT.

09/04/2020
Components: POWER TRAIN,UNKNOWN OR OTHER,ENGINE
Incident Date: 12/18/2019
Crash: No
Fire: Yes
Vehicle Identification Number: 5XXGB4A70DG******
Summary

I NOTICED THE PROBLEM WHILE DRIVING ROUGHLY 65 MPH. MY VEHICLE PRETTY MUCH WENT INTO LIMP MODE. I WAS ONLY ABLE TO TRAVEL AT A CERTAIN TOP SPEED. OVER HEATING THEN BECAME A VERY DRASTIC ISSUE. I LOOKED ON THE NHSTA WEBSITE FOR ANY KNOWN RECALLS THERE WERE SOME FOR MY YEAR AND MODEL BUT MINE WASN'T LISTED? I CALLED A FAMILY MECHANIC AND DESCRIBED IN MORE GREATER DETAIL ABOUT MY ISSUE FROM START TO FINISH, HE ADVISED ME NOT TO DRIVE THE VEHICLE THAT IT WAS DISPLAYING THE EXACT QUALITIES AS THE LISTED RECALL AND I SHOULD CALL KIA MOTOR COMPANY TO HAVE THE LOOK INTO MY CLASS OF VEHICLES FURTHER. LONG STORY SHORT I WAS BASICALLY LEFT HOMELESS IN A CITY AND STATE PRETTY MUCH BEAT ON THE WHOLE IDEA OF EVERY GETTING MY CAR BACK AT THE TIME OF THE INCIDENT IT DROPPED BELOW 28 DEGREES OUTSIDE. I WAS APPROXIMATELY 200 MILES FROM HOME. BECAUSE OF THIS CORPORATIONS NEGLIGENCE. I LOST MORE THAN A GOOD NIGHT SLEEP I HAD TO START BACK OVER AGAIN AND I'M UNFORTUNATELY AN ONLY CHILD WITH NO PARENTS SO IT WAS VERY MIND BOGGLING.. I MADE REPEATED ATTEMPTS TO COME TO SOME SORT OF AGREEMENT WITH KIA TO NO AVAIL. SOME ONE WENT SO FAR AS TO STEAL A SAFE OUT OF MY VEHICLE. WHICH I HAD PROFESSIONALLY INSTALLED AND VANDALIZED THE INSIDE OF MY CAR BEYOND REPAIR. THANKS KIA, FOR VICTIMIZING ME TO MAKE YOUR MILLIONS.

09/03/2020
Components: STRUCTURE,UNKNOWN OR OTHER
Incident Date: 01/01/2019
Crash: No
Fire: No
Vehicle Identification Number: 5XXGR4A66DG******
Summary

PEELING PAINT. ESPECIALLY ON THE SIDE OF FRONT WINDOW. SMALL PATCHES ELSEWHERE. TURBOS AT TIMES FAILED

09/02/2020
Components: ENGINE
Incident Date: 05/23/2020
Crash: No
Fire: No
Vehicle Identification Number: 5XXGM4A70DG******
Summary

FROM THE BEGINNING THIS CAR JOURNEY HAS BEEN COMPLETELY DEVASTATING ON ME I BOUGHT A CAR FOR COLLEGE RIGHT BEFORE GRADUATING HIGH SCHOOL DURING COVID SAVED UP $5000 TO PURCHASE THIS VEHICLE I WENT TO VINTON AUTO SALES IN ROANOKE VIRGINIA THE MAN APPROACHES ME I TELL HIM WHAT CAR I LIKE WE TEST DRIVE IT THEN I'M LIKE WELL I'LL COME BACK TOMORROW WITH MY FINAL DECISION HE WAS LIKE BASICALLY FORCING ME TO BUY THE CAR THAT DAY PROMISING A 3 MONTH WARRANTY I MEAN LET'S BE REAL WHO GOES TO DEALERSHIP AND BUYS A CAR WITHOUT DOING RESEARCH UNLESS THERE'S A WARRANTY INVOLVED ON IT SO 3 WEEKS INTO MY HAVING THE CAR I DECIDED TO MAKE A TRIP TO MARYLAND FROM VIRGINIA TO SEE HIM FOR MY GRADUATION I'M ON A ONE WAY HIGHWAY CLOSE TO ALMOST HARRISON BURG MY CAR JUST STOPS BEING ABLE TO ACCELERATE AND THE ENGINE LIGHT STARTS FLASHING MEANWHILE THERE'S ON COMING TRAFFIC BEHIND ME AND TRACTOR TRAILERS GOING 80+ MPH I WAS FINALLY ABLE TO PULL OVER AFTER ALMOST DYING I CALL MY DEALERSHIP THE GUY HANGS UP ON ME IN THE MOST RUDEST WAY TELLING ME IT'S NOT HIS PROBLEM ANYMORE THERE'S NOT A WARRANTY I NEED TO FIX IT MY SELF IN THE MOST RUDEST WAY WHILE I'M STRANDED ON A ONE HIGHWAY ALONE WITH A BROKEN CAR 2 HOURS FROM HOME SO I END UP PAYING $500 TOW BACK TAKE IT TO A MECHANIC HE FIXES IT I PICK IT UP ON THE WAY HOME FROM PICKING IT UP IT MISFIRED AGAIN ON A HIGHWAY I ENGINE LIGHT FLASHING UNABLE TO ACCELERATE BUT LUCKILY ABLE TO MAKE IT TO A GAS STATION MIND YOU I PAID THE GUY $500 TO REPLACE THE KNOCK SENSOR HE SAID WAS MESSED UP I TOW IT BACK TO THE MECHANIC HE TELLS ME TODAY HE CAN'T DO NOTHING IT'S THE ENGINE SO I'M OUT OF A CAR OUT OF COLLEGE AND OUT OF THOUSANDS OF DOLLARS DUE TO THE CAR THIS IS MY LAST RESORT I DON'T KNOW WHAT ELSE TO DO I'M SUPPOSED TO BE A COLLEGE STUDENT THIS FALL BUT I CAN'T BE DUE TO THIS SHADY DEALERSHIP WHO RUINED MY LIFE I HAVE A 2013 KIA OPTIMA TO BE EXACT

09/02/2020
Components: UNKNOWN OR OTHER
Incident Date: 04/14/2020
Crash: No
Fire: No
Vehicle Identification Number: 5XXGR4A60DG******
Summary

SOMETIMES UPON STARTING MY CAR IT JUST SPUTTERS AND SPUTTERS AND SPUTTERS FOR SEVERAL MINUTES LIKE IT'S NOT GONNA START THEN IT KICKS IN AND STARTS BUT I AM CONCERNED THAT ONE OF THESE TIMES IT'S NOT GONNA END UP STARTING AND I WILL BE STRANDED SOMEWHERE. IT HAS BEEN HAPPENING OFF AND ON PERIODICALLY FOR THE LAST FIVE MONTHS

09/02/2020
Components: ELECTRICAL SYSTEM,ENGINE
Incident Date: 07/10/2020
Crash: No
Fire: No
Vehicle Identification Number: 5XXGM4A73DG******
Summary

WHEN ISTART MY VEHICLE, SOMETIMES THE RADIO DOES NOT COME ON, SO I HAVE TO PULL THE FUSE AND PLACE IT BACK IN. ALSO, I CANNOT EXCEL PAST 40MPH, OTHERWISE IT STALLS. THE DEALERSHIP STATED I NEEDED A NEW ENGINE. I WAS STRANDED IN WYOMING, SO I HAD TO LEASE A NEW KIA. I STILL OWE ON MY 2013 OPTIMA, WHICH IS NOT DRIVABLE. I DID NOT WANT A NEW VEHICLE. I'M VERY FRUSTRATED.

08/31/2020
Components: ENGINE
Incident Date: 08/27/2020
Crash: No
Fire: No
Vehicle Identification Number: 5XXGM4A71DG******
Summary

TL* THE CONTACT OWNS A 2013 KIA OPTIMA. THE CONTACT STATED WHILE DRIVING 35 MPH, THE VEHICLE STALLED WITHOUT WARNING. THE VEHICLE WAS NOT DRIVABLE. THE VEHICLE WAS TOWED TO AN INDEPENDENT MECHANIC AND WAS INFORMED THAT THE ENGINE NEEDED TO BE REPLACED. THE VEHICLE WAS NOT DIAGNOSED NOR REPAIRED AS OF YET. A DEALER WAS NOT CONTACTED. THE VIN WAS ASSOCIATED WITH NHTSA CAMPAIGN NUMBER: 17V224000 (ENGINE AND ENGINE COOLING) AND NHTSA CAMPAIGN NUMBER: 20V100000 (FUEL SYSTEM, GASOLINE). THE MANUFACTURER HAD NOT BEEN INFORMED OF FAILURE. THE FAILURE MILEAGE WAS 116,000.

08/30/2020
Components: VEHICLE SPEED CONTROL,ENGINE
Incident Date: 08/29/2020
Crash: No
Fire: No
Vehicle Identification Number: 5XXGR4A68DG******
Summary

I HAVE A KIA 2013 OPTIMUM SXL, YESTERDAY AUG 30 MY KIA OUT OF NOWHERE CHECK ENGINE LIGHT CAME ON THEN IT PROCEEDS TO STOP ON THE FREEWAY IN TRAFFIC!! WHILE I'M GOING 65 NOW IT WON'T START AT ALL THE CHECK ENGINE LIGHT COME ON BUT MY ENGINE KNOCKS AND THEN CUTS OFF. YES I DID HAVE OIL IN MY CAR IN FACT IT'S ON THE FULL LINE SO I DON'T UNDERSTAND WATS GOING ON THE ENGINE KNOCKING REALLY HARD NOT LEAKS ON MY CAR AT ALL EVEN WHEN I APPLY PRESSURE TO ACCELERATE IT STAYS ON 0 THEN ENGINE KNOCKS AGIN AND THEN BACK OFF I TRIED 3 TIMES AND HAD TO ENDE UP PUSHING MY CAR OUT OF TRAFFIC

08/28/2020
Components: FUEL/PROPULSION SYSTEM
Incident Date: 08/26/2020
Crash: No
Fire: No
Vehicle Identification Number: 5XXGR4A68DG******
Summary

HELLO I RECENTLY WAS FILLING UP MY VEHICLE AND IT FLOODED OF GASOLINE.. I CAN'T SEEM TO FILL MY TANK UP FULLY AND HAVE THE PUMP STOP ITSELF IT OVER FLOWS AND POURS ALL THE GASOLINE THIS IS EXTREMELY DANGEROUS.. AND I DID SEE THAT THERE IS A RECALL FOR DUE TOO THE FUEL AREA. IS THIS FIXABLE THROUGH THIS RECALL? THANK YOU

08/28/2020
Components: AIR BAGS
Incident Date: 08/22/2020
Crash: No
Fire: No
Vehicle Identification Number: 5XXGN4A78DG******
Summary

THE AIR BAG LIGHT IS ON AND HORN AND STEERING WHEEL BUTTONS DON'T WORK

08/27/2020
Components: AIR BAGS
Incident Date: 08/27/2020
Crash: No
Fire: No
Vehicle Identification Number: 5XXGN4A73DG******
Summary

MY AIR BAG LIGHT WILL NOT GO OUT, SO I TOOK CAR TO MECHANIC AND HE REPLACED CLOCK SPRING AND AIR BAG LIGHT STILL ON. SO LOOKED UP RECALLS FOR KIA 2013 AND I SEE AIR BAG DEFAULT AND I CALLED KIA AND WAS TOLD EVEN THAT WAS A PROBLEM FOR SOME KIA 2013 MY CAR IS NOT INCLUDED BECAUSE OF MY VIN. I WENT BACK TO MECHANIC AND HE STATED THAT IT WAS AN AIR BAG ISSUE WITH KIA AND SHOULD BE TAKEN CARE OF BECAUSE IT IS SAME ISSUE THEY RECALLED KIA OPTIMA 2013 REGARDLESS OF VIN IT IS WITHIN THE YEAR OF RECALL.

08/26/2020
Components: ENGINE
Incident Date: 08/21/2020
Crash: No
Fire: No
Vehicle Identification Number: 5XXGM4A78DG******
Summary

CAR SHUT OFF WHILE ON THE HIGHWAY CAUSING ME TO BREAKDOWN IN A TUNNEL WITH NO BREAK DOWN LANE, CAR WILL NO LONGER START. DEALERSHIP SAID THE RECALL FOR THE MOTOR WAS OK ON MY VECHILE BUT I KEEP UP WITH MAINTENANCE

08/25/2020
Components: POWER TRAIN,ELECTRICAL SYSTEM,ENGINE
Incident Date: 08/24/2020
Crash: No
Fire: No
Vehicle Identification Number: KNAGM4AD6D5******
Summary

I WAS DRIVING THEN THE CAR SHUTOFF ALMOST CAUSING AN ACCIDENT. IT STATED HYBRID SYSTEM WARNING DO NOT DRIVE. THE CAR WILL NOT START AND GETS A FEW GAUGE LIGHTS.

08/22/2020
Components: ELECTRICAL SYSTEM,UNKNOWN OR OTHER,ELECTRONIC STABILITY CONTROL
Incident Date: 05/23/2020
Crash: No
Fire: No
Vehicle Identification Number: 5XXGM4A70DG******
Summary

SO FROM THE START I BOUGHT THE CAR $5000 CASH FROM A DEALERSHIP WHO PROMISED A 3 MONTH WARRANTY 3 WEEKS INTO HAVING THE CAR I DECIDED TO TAKE A ROAD TRIP FOR MY GRADUATION PARTY FROM HIGH SCHOOL I'M ABOUT 2 HOURS OUT FROM MY CITY GOING DOWN THE HIGHWAY CAR JUST STOPS ACCELERATING AND FLASHING A ENGINE LIGHT WHILE I'M ON A ONE WAY HIGHWAY TRACTOR TRAILERS AND CARS ARE GOING 80MPH BEHIND MEANWHILE MY CAR CAN'T ACCELERATE LUCKILY I WAS ABLE TO PULL OVER WITHOUT LOSING MY LIFE SO I CALL THE DEALERSHIP AND HE HANGS UP AND SAYS THERE'S NOTHING HE CAN DO THERE'S NO WARRANTY AT ALL AND I'M JUST IN SHOCK I'M STRANDED ON THE HIGHWAY WITH NO ONE NEAR ME THAT I KNOW SO I END UP PAYING THE TOW TRUCK $600 TO GO BACK TO MY CITY TAKE THE CAR TO MECHANIC HE SAYS IT'S THE KNOCK SENSOR HE ' FIXED' IT ON THE WAY HOME FROM PICKING IT UP FROM THE MECHANIC I WAS DRIVING ON THE HIGHWAY AGAIN THE CAR DOES THE SAME EXACT THING BUT THIS TIME IT WAS WORSE BECAUSE CARS WAS RIGHT BEHIND ME ALMOST HIT ME AND SWERVED AND ALMOST TOOK THERE OWN LIFE AND MY CAR JUST WON'T ACCELERATE ANYMORE AND SOUNDS HORRIBLE KNOCKING SOUND WHILE CARS ARE COMING STRAIGHT BEHIND ME I PULLED OVER EVENTUALLY GOT IT TOWED BACK TO THE MECHANIC AFTER PAYING HIM HE SAYS HE'S STILL TRYING TO FIX IT I HONESTLY JUST WANT TO BE SAFE IN MY CAR THAT WAS SUPPOSED TO GET ME TO COLLEGE NOW IM OUT OF A CAR AND COLLEGE FUNDS DUE TO FIXING THE CAR AND CAN'T EVEN GO DUE TO LACK OF SAFETY ON VEHICLE IT WAS VERY TRAUMATIZING AND IMPACTING ON MY LIFE .

08/18/2020
Components: ELECTRICAL SYSTEM,ELECTRONIC STABILITY CONTROL,ENGINE
Incident Date: 08/13/2020
Crash: No
Fire: No
Vehicle Identification Number: 5XXGR4A61DG******
Summary

MY CAR QUITS WHILE DRIVING. WARNING LIGHTS FLASH OFTEN ON DASHBOARD EVEN AFTER

08/12/2020
Components: SERVICE BRAKES, AIR,ENGINE
Incident Date: 07/25/2020
Crash: No
Fire: Yes
Vehicle Identification Number: 5XXGM4A70DG******
Summary

TL* THE CONTACT OWNS A 2013 KIA OPTIMA. THE CONTACT STATED THAT THE VEHICLE MADE AN ABNORMAL NOSIE WHEN STARTED. THE CONTACT STATED THAT THE KEY WAS IN HER HAND AND THE CAR WAS OFF BUT STILL WAS HEARING THE NOISE. WHEN SHE OPENED THE HOOD TO DISCONNECT THE BATTERY AND WALK AWAY WITH THE KEYS IN HER HAND, THERE WAS A LOUD POP AND SMOKE STARTED TO COME FROM THE ENGINE. THE FIRE DEPARTMENT ARRIVED AND INFORMED THE CONTACT THAT IT LOOKED LIKE THE ABS BRAKE MODULE CAUGHT FIRE AND THEY EXTINGUISHED THE SMOKE. A POLICE AND FIRE REPORT WAS FILED. THE VEHICLE WAS TOWED TO SERRA KIA (12304 30 MILE RD, WASHINGTON, MI 48095) AND WAS DIAGNOSED THAT THE ABS BRAKE MODULE AND HARNESS NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED YET DUE TO PART NEEDED TO BE ORDER. THE CONTACT STATED THAT THE VEHICLE WAS UNDER AN INVESTIGATION. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS APPROXIMATELY 90,000.

08/12/2020
Components: STEERING
Incident Date: 08/09/2020
Crash: No
Fire: No
Vehicle Identification Number: 5XXGM4A72DG******
Summary

TL* THE CONTACT'S WIFE OWNS A 2013 KIA OPTIMA. THE CONTACT STATED THAT WHILE HIS GRAND-DAUGHTER WAS DRIVING AT AN UNKNOWN SPEED, THE POWER STEERING FAILED TO OPERATE AS NEEDED. THE CONTACT WAS UNAWARE IF ANY WARNING LIGHT ILLUMINATED WHEN THE FAILURE OCCURRED. THE CONTACT'S GRAND-DAUGHTER TOOK THE VEHICLE TO AN INDEPENDENT MECHANIC WHO DIAGNOSED THE VEHICLE WITH A DEFECTIVE POWER STEERING. THE DEALER NOR THE MANUFACTURER WERE NOTIFIED OF THE FAILURE. THE VEHICLE HAD YET TO BE REPAIRED. THE FAILURE MILEAGE WAS UNKNOWN.

08/11/2020
Components: ENGINE
Incident Date: 05/15/2020
Crash: No
Fire: No
Vehicle Identification Number: KNAGM4A71D5******
Summary

MY 2013 KIA OPTIMA STARTED MAKING A TICKING NOISE AT IDLE AND THE ENGINE LIGHT CAME ON. I TOOK IT INTO MY DEALERSHIP, AFTER THEY GOT ME FOR ABOUT $800 FOR ODDS AND ENDS, THEY SAID MY TIMING NEEDS INSPECTED. I SAID DO IT. THEN LATER GOT A CALL FROM THE SERVICE ADVISOR SAYING "NEVERMIND, MY CERTIFIED TECH DOESN'T THINK IT NEEDS CHECKED". CERTIFIED TECH? SO, A ASC CERTIFIED TECH HASN'T BEEN WORKING ON AND DIAGNOSING MY CAR UNTIL NOW? I LEFT THE DEALERSHIP WITH THE SAME TICK AND THE ENGINE LIGHT STILL ON. I ALSO HAVE PROOF OF "DEFERRED SERVICE" BY THE SERVICE ADVISOR, FOR TIMING INSPECTION. I WAS ALSO TOLD ON THE PHONE THE WHOLE ENGINE SHOULD BE PULLED APART TO REALLY DIAGNOSE THE ISSUE. WHAT?

08/09/2020
Components: ELECTRICAL SYSTEM,ELECTRONIC STABILITY CONTROL,ENGINE
Incident Date: 08/08/2020
Crash: No
Fire: No
Vehicle Identification Number: 5XXGM4A70DG******
Summary

I WAS RIDING DOWN THE ROAD CAR JUST STOPPED AFTER STOPPED TRY TO CRANK AGAIN WOULDN'T CRANK WHEN IT DID CRANK IT HAD NO POWER SPUTTERED

08/09/2020
Components: ENGINE
Incident Date: 08/09/2020
Crash: No
Fire: No
Vehicle Identification Number: KNAGM4A74D5******
Summary

WHILE GOING 70 MPH DOWN THE INTERSTATE MY ENGINE SHUT OFF WITHOUT WARNING THANKFULLY I GOT IT PULLED OVER TO THE SIDE OF THE ROAD. IT STARTED BACK UP AND MADE IT THE SHORT DISTANCE TO MY HOUSE THIS IS THE SECOND TIME IN A WEEK IT HAS DONE THIS.

08/09/2020
Components: ENGINE
Incident Date: 08/08/2020
Crash: No
Fire: No
Vehicle Identification Number: 55XXGNA77DG******
Summary

EVEN THOUGH KIA SUGGESTS OIL CHANGE INTERVALS OF 7500 I'VE BEEN GETTING MINE CHANGED EVERY 3000 MILES. I STILL HAD 100 MILES TO GO AND I NOTICED MY CAR WAS RUNNING A LITTLE ROUGH AND THEIR WAS A CHANGE IN ITS PERFORMANCE. I CHECKED MY ENGINE OIL AS A PRECAUTION AND THE DIP STICK BARELY SHOWED ANY OIL ON THE TIP. THIS PROBLEM STARTED AFTER I TOOK MY KIA IN FOR A RECALL, THEY UPDATED SOME SORT OF SOFTWARE AND A SOME HOSE THAT WAS RECALLED FOR DETERIORATION. THERE ARE NO LEAKS, NEVER HAD ANY AND NOW MY CAR IS BURNING 4 QUARTS OF OIL BETWEEN OIL CHANGE INTERVALS OF JUS 3000. I'VE SEEN MANY COMPLAINTS ON FORUMS BY OWNERS WHO ARE HAVING THE SAME ISSUE. .

08/08/2020
Components: STRUCTURE
Incident Date: 08/08/2020
Crash: No
Fire: No
Vehicle Identification Number: 5XXGN4A71DG******
Summary

II HAVE PAINT PEELING AND FALLING OFF AT A RAPID RATE AND THE CAR ONLY HAS 77000 MILES IT IS GARAGE KEPT AND DETAILED TWICE A YEAR I FEEL IT NEED ATTENTION FROM KIA AS THIS IS NOT NORMAL THEY WILL NOT COVER IT AND IT APPEARS THIS IS AN ONGOING PROBLEM FOR THIS YEAR KIA

08/03/2020
Components: STRUCTURE
Incident Date: 05/28/2020
Crash: No
Fire: No
Vehicle Identification Number: 5XXGR4A68DG******
Summary

I HAVE A 2013 KIA OPTIMA WITH PEARL WHITE PAINT. CONSISTENT WITH WIDESPREAD REPORTS OF RAPID PAINT PEELING AND DELAMINATION OF THIS PARTICULAR PAINT COLOR, I TOO AM EXPERIENCING THE SAME. ALSO CONSISTENT WITH WIDESPREAD REPORTING, THE PRIMARY AREAS ARE ALONG THE PILLARS AROUND THE WINDSHIELD (LONG VERTICAL STRIPS PEELED DOWN TO THE PRIMER), AND BUBBLING AND PEELING ON THE ENGINE HOOD, THE FRONT GRILL AND THE FRONT BUMPER. THIS HAS HAPPENED VERY QUICKLY, AND IS RAPIDLY WORSENING. I FIRST NOTICED THE PEELING AROUND THE WINDSHIELD ON 5/28/20, AND THE ENGINE HOOD AND BUMPER ON 8/2/20. I HAVE APPROXIMATELY 62,900 MILES ON THE CAR AND IT IS TYPICALLY GARAGED. MY UNDERSTANDING IS THAT THIS WILL CONTINUE TO WORSEN, AND THAT THE ENTIRE VEHICLE WILL NEED TO BE REPAINTED. I FIRMLY BELIEVE THIS IS A DEFECT, AS REPORTED BY OTHERS, WE ARE ALL EXPERIENCING THE SAME ISSUES IN THE SAME MANNER AND LOCATIONS ON THE VEHICLE. THIS SHOULD BE RECALLED AND REPAIRED BY KIA AT NO COST TO ME. THANK YOU.

08/01/2020
Components: STEERING
Incident Date: 07/30/2020
Crash: No
Fire: No
Vehicle Identification Number: 5XXGR4A61DG******
Summary

STEERING WHEEL CLICKS CONSTANTLY WHEN TURNING ANY DIRECTION.

07/28/2020
Components: ENGINE
Incident Date: 09/01/2019
Crash: No
Fire: No
Vehicle Identification Number: KNAGM4A78D5******
Summary

TL* THE CONTACT OWNS A 2013 KIA OPTIMA. THE CONTACT STATED THAT WHILE DRIVING AT APPROXIMATELY 75 MPH, THE VEHICLE STALLED WITHOUT WARNING. THE VEHICLE WAS UNABLE TO RESTART. THE VEHICLE WAS TOWED TO CONCORD KIA (2199 MERIDIAN PARK BLVD, CONCORD, CA 94520) WHERE THE CONTACT WAS UNAWARE OF THE DIAGNOSIS. THE VEHICLE WAS REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE AND INFORMED THE CONTACT THAT THE VEHICLE WAS INCLUDED IN AN UNKNOWN RECALL. THE VEHICLE WAS REPAIRED UNDER THE UNKNOWN RECALL. THE CONTACT MENTIONED THAT A YEAR LATER THE FAILURE RECURRED. THE DEALER WAS NOT CONTACTED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS UNKNOWN.

07/28/2020
Components: UNKNOWN OR OTHER
Incident Date: 07/01/2020
Crash: No
Fire: No
Vehicle Identification Number: 5XXGN4A75DG******
Summary

HAD OIL CHANGED AND DROVE ABOUT 500 FEET FROM DEALERSHIP WHEN CAR SHUT DOWN IN MIDDLE OF STREET. TRAFFIC WAS HEAVY AND ABOUT TO RUN OVER ME. CARS SLIDING ON BRAKES TO AVOID MY STALLED CAR IN THE STREET. TRIED TO TURN INTO PARKING LOT TO GET OFF STREET BUT IT WAS EXTREMELY HARD TOP STEER. HAD TO SIT THERE IN 100 DEGREE HEAT. FINALLY HAD TO GET OUT OF CAR WHEN IT WAS SAFE AND RUN ACROSS STREET .CALLED STAFF MEMBER FROM DEALERSHIP TO COME AND HELP ME. HE ASSISTED ME IN GETTING CAR BACK INTO PARKING LOT AND SAID ABS HYDRAULIC UNIT NEEDED TO BE REPLACED. QUOTED ME $2341.84 TO REPAIR. I AGREED AND THEY FIXED IT ONLY TO FIND OUT THAT WAS NOT THE PROBLEM AFTER ALL. NOW I AM TOLD I NEED HORNESS WIRING IS BURNED OUT! ANOTHER $2000.00 FOR WIRING. THIS NEED TO BE INVESTIGATED ASAP. IT'S NO WAY WITH ONLY 54000 MILES, THIS SHOULD BE HAPPENING. I NEED SOMEONE TO CONTACT ME OR KIA IN BATON ROUGE, LA LOCATED ON SEIGEN LANE. I HAVE THE PRINT OUT BUT I CANNOT UPLOAD IT. THE CAR HAS BEEN IN THE KIA DEALERSHIP FOR ABOUT A MONTH NOW. I DON'T THINK THEY CAN FIX IT BECAUSE THEY ARE NOT SURE EXACTLY WHAT IS WRONG WITH IT. THIS HAS TO BE SOMETHING THAT IS WRONG THAT KIA HAS NOT DISCOVERED YET. THIS CAR SHOULD BE GOOD FOR MORE THAN 54000 MILES. PLEASE HELP ASAP . THANK YOU.

07/22/2020
Components: ENGINE
Incident Date: 07/21/2020
Crash: No
Fire: No
Vehicle Identification Number: 5XXGR4A64DG******
Summary

WHILE DRIVING MY CAR AT AN AVERAGE SPEED, THE CAR SUDDENLY STARTED TO JERK AND WOULD NOT ACCELERATE, THEN NEXT THING I KNOW I HEARD A KNOCKING NOISE IN THE ENGINE.

07/20/2020
Components: ENGINE
Incident Date: 07/18/2020
Crash: No
Fire: No
Summary

TL* THE CONTACT OWNS A 2013 KIA OPTIMA. THE CONTACT STATED THAT WHILE DRIVING AT AN UNKNOWN SPEED, THE VEHICLE LOSS MOTIVE POWER AND STALLED WITH THE CHECK ENGINE WARNING LIGHT ILLUMINATED. THE FAILURE RECURRED. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 17V224000 (ENGINE AND ENGINE COOLING). THE DEALER AND THE MANUFACTURER WERE NOT MADE AWARE OF THE FAILURE. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC WHO DIAGNOSED THAT THE ENGINE NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE FAILURE MILEAGE WAS 98,191. THE VIN WAS NOT AVAILABLE.

07/17/2020
Components: ENGINE
Incident Date: 06/18/2020
Crash: No
Fire: No
Vehicle Identification Number: 5XXGM4A72DG******
Summary

THIS IS MY SECOND COMPLAINT, IT BEEN OVER 6 WEEKS SINCE MY KIA BROKE DOWN BECAUSE OF A RECALL. KIA IS NOT DOING ANYTHING ABOUT IT. I WAS IN CONTACT WITH A LADY BY THE NAME OF JESSICA BUT SHE HAS STOPPED RESPONDING TO MY EMAILS. I DONT KNOW WHAT TO DO I CAN'T GET MY CAR FIXED BY ANYONE EXCEPT KIA AND THEY WON'T DO IT. THE CLOSEST KIA DEALER IS OVER 100 MILE AWAY FROM MY HOME AND THEY WANT ME TO PAY THE TOW EXPENSES.JESSICA DID SAY SHE COUKD ATHORIZE A TOW BUT HAS SINCE STOPOED RESPONDING TO ME. I NEED TO GET MY CAR FIXED AND KIA IS NOT DOING SO IN A TIMELY MANNER. I NEED HELP TO GET KIA TO FIX MY CAR AND DONT KNOW WHO TO CONTACT. EVEN CONTACTING DEALERS THEY TELL ME I HAVE TO GO THROUGH KIA

07/06/2020
Components: SUSPENSION,UNKNOWN OR OTHER
Incident Date: 07/02/2020
Crash: No
Fire: No
Vehicle Identification Number: KNAGM4A70D5******
Summary

CAR TURN OFF IN THE FREEWAY WITH CHECK ENGINE LIGHT ON

07/06/2020
Components: ENGINE
Incident Date: 07/03/2020
Crash: No
Fire: No
Vehicle Identification Number: 5XXGM4A74DG******
Summary

TL* THE CONTACT OWNS A 2013 KIA OPTIMA. THE CONTACT STATED THAT WHILE DRIVING 70 MPH, THE VEHICLE STALLED WITH THE CHECK ENGINE WARNING LIGHT ILLUMINATED. THE CONTACT STATED THAT THE VEHICLE WAS PARKED ON THE SIDE OF THE ROAD. THE VEHICLE WAS NOT DRIVABLE. THE VEHICLE WAS TOWED TO INDEPENDENT MECHANIC. THE CONTACT WAS INFORMED THAT THE ENGINE NEEDED TO BE REPLACED. A DEALER WAS NOT CONTACTED. THE VEHICLE WAS NOT DIAGNOSED NOR REPAIRED. THE VIN WAS INCLUDED IN NHTSA CAMPAIGN NUMBER: 17V224000 (ENGINE AND ENGINE COOLING). THE MANUFACTURER HAD NOT BEEN INFORMED OF FAILURE. THE FAILURE MILEAGE WAS 112,194.

07/02/2020
Components: UNKNOWN OR OTHER
Incident Date: 05/21/2020
Crash: No
Fire: No
Vehicle Identification Number: 5XXGN4A77DG******
Summary

ON MAY 21, 2020, I'D TAKEN MY 2013 KIA OPTIMA EX FOR A SIMPLE OIL CHANGE AT HAWKINSON KIA, MATTESON, IL. THE SERVICE DEPT. TECH CONDUCTED ADD'L INSPECTIONS, AS THEY USUALLY PERFORM, MADE RECOMMENDATIONS, INCLUDING SERPENTINE BELT REPLACEMENT. I'D AGREED TO BELT REPLACEMENT. MY CAMERA DISPLAY WAS WORKING PRIOR TO THIS VISIT. NO REPORT OF ANY CAMERA PROBLEM WAS INDICATED ON THE INSPECTION OR RECOMMENDATION REPORTS OR RECEIPT. AFTERWARDS, MY CAMERA DISPLAY CEASED OPERATION, ONLY DISPLAYING A BLACK BACKGROUND WITH GUIDELINES. SEVERAL TIMES AFTERWARDS, I'D CONTACTED THE SERVICE DEPT. TO COMPLAIN OF THE ISSUE. THEY'D SUGGESTED BRINGING VEHICLE BACK FOR DIAGNOSTIC, WHICH I COMPLIED AND PAID ITS FEE ON JUNE 8, 2020. DEALERSHIP SERVICE DEPT. THEN SAID IT WASN'T AN ISSUE THEY'D CREATED/WASN'T CAUSED BY INSTALLATION OF BELT AND THAT IT RECOMMENDED REPLACEMENT OF HEAD UNIT [RADIO SYSTEM] AND CAMERA AT A COST OF APPROX. $511. I'D COMPLAINED SEVERAL TIMES TO KIA'S CORPORATE CUSTOMER SERVICE BUT DID NOT RECEIVE ANY CONSIDERATION NOR RESOLUTION: ONLY TO BE TOLD MY VEHICLE'S WARRANTY HAS EXPIRED. THE DEALERSHIP SERVICE DEPT. HAD SEVERAL OPPORTUNITIES TO VISUALLY NOTICE ANY CAMERA DEFECT AS IT'S TECH(S) OPERATED MY VEHICLE BY DRIVING IN AND OUT OF ITS SERVICE GARAGE AS THE CAMERA DISPLAY IS ACTIVATED WHEN VEHICLE IS IN REVERSE. SINCE ISSUE WITH THE REAR-VIEW CAMERA WAS A 'KNOWN ISSUE,' AT LEAST ACCORDING TO KIA'S TECHNICAL SERVICE BULLETIN [GRP. ELE, NO. 077] ISSUED IN 2014, THE CAMERA, ETC., SHOULD HAVE BEEN RECALLED AND REPLACED AT KIA'S EXPENSE! I'D DISCOVERED THAT A HOST OF OTHER KIA OWNERS HAD EXPERIENCED AND COMPLAINED OF SIMILAR REAR-VIEW CAMERA ISSUES WHEN I'D CONDUCTED A WEB SEARCH ABOUT THIS DEFECT. THE REAR-VIEW CAMERA IS A SAFETY FEATURE! AND SHOULD ALWAYS WORK PROPERLY! *TR

06/29/2020
Components: STEERING
Incident Date: 06/29/2020
Crash: No
Fire: No
Vehicle Identification Number: 5XXGN4A71DG******
Summary

THE STEERING HAS PLAY IN IT. IT CLICKS. WHEN DRIVING, THE TINIEST BUMP CAUSES A CLANKING, RATTLE THROUGHOUT THE STEERING COLUMN, AND STEERING WHEEL. CAUSES LOSS OF CONTROL AT TIMES. *TR

06/27/2020
Components: ENGINE
Incident Date: 06/22/2020
Crash: No
Fire: No
Vehicle Identification Number: 5XXGN4A78DG******
Summary

I WAS DRIVING THE CAR AND SUDDENLY AS I WAS COASTING THROUGH AN INTERSECTION THE CAR STALLED I COASTED TO THE SIDE OF THE ROAD AND STOPPED THEN ATTEMPTED TO START IT AND NOTHING HAPPENED WOULDN'T TURN OVER ALL LIGHT ON DASH WERE ON ,IT NEVER STARTED AFTER THAT THE MECHANIC SAID THE ENGINE SEIZED THEN THE STARTER WENT BAD NOW NEED A NEW ENGINE AND STARTER .KIA IS REFUSING TO HONOR THE ENGINE RECALL BECAUSE OF A SALVAGE TITLE. *TR

06/26/2020
Components: ENGINE
Incident Date: 06/01/2020
Crash: No
Fire: No
Vehicle Identification Number: 5XXGM4A72DG******
Summary

ABOUT 3 WEEKS AGO MY 2013 KIA OPTIMA STARTED SMOKING REALLY BAD. CONTACTED KIA THROUGH THERE WEB SITE TO FILE A CLAIM FOR A RECALL ON THE LONG ENGINE BLOCK THAT CAUSES PISTON RINGS TO FAIL. I CONTACTED KIA TWICE THROUGH THERE WEB SITE. WITH NO RESPONSE. I THEN CALLED A DEALER AND THEY TOLD ME I WOULD HAVE TO PAY THE COST FOR TOWING MY VEHICLE TO THEM FOR REPAIR. I THEN CALLED KIA AND THEY ALSO TOLD ME THAT I WOULD HAVE TO PAY THE COST. MY VEHICLE IS NOT OPERATIONAL BECAUSE OF MANUFACTURING MISTAKE. I AM UNDER THE UNDERSTANDING THAT KIA IS TO COVER ALL COST TO FIX ANY RECALLS, BUT THEY ARE TELLING ME I HAVE TO COVER PART OF THE COST. THE CLOSETS KIA DEALER IS 140 MOLES AWAY THEY CLOSED THE ONE THAT I BOUGHT MY KIA FROM. *TR

06/25/2020
Components: FUEL SYSTEM, GASOLINE,ENGINE
Incident Date: 06/25/2020
Crash: No
Fire: Yes
Vehicle Identification Number: 5XXGR4A68DG******
Summary

TL* THE CONTACT OWNED A 2013 KIA OPTIMA. THE CONTACT STATED THAT WHILE DRIVING APPROXIMATELY 65 MPH THE ODOR OF FUEL WAS PRESENT INSIDE THE CABIN OF THE VEHICLE BEFORE SUDDENLY SMOKE AND FLAMES WERE SCENE COMING FROM UNDER THE VEHICLE. THE FIRE DEPARTMENT WAS CALLED TO THE SCENE AND EXTINGUISHED THE FLAMES. DURING THE INCIDENT, THE OWNER SUSTAINED AN INJURED RIGHT FINGER WHILE ATTEMPTING TO OPEN THE HOOD. NO MEDICAL TREATMENT WAS REQUIRED. THE VEHICLE WAS TOWED AWAY AS IT WAS DESTROYED BY THE FIRE. THE LOCAL DEALER ALM KIA SOUTH (4310 JONESBORO RD. UNION CITY, GA) WAS NOTIFIED OF THE FAILURE AS WELLS THE MANUFACTURER WERE A CASE WAS OPENED. THE CONTACT STATED HE HAD RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 20V100000 (FUEL SYSTEM. GASOLINE), HOWEVER, WHEN HE CONTACT THE DEALER HE WAS UNABLE TO SCHEDULE A RECALL REPAIR APPOINTMENT FOR SEVERAL MONTHS. THE FAILURE MILEAGE WAS 137,000.

06/23/2020
Components: STEERING
Incident Date: 06/06/2020
Crash: No
Fire: No
Vehicle Identification Number: 5XXGN4A71DG******
Summary

THE GEARBOX YOKE PLUG DETACHES WHENEVER YOU DRIVE AND HIT A BUMP OR POTHOLE CAUSING THE STEERING WHEEL TO MAKE A NOISE. THE NOISE WORSENS AS YOU DRIVE NO MATTER IF YOU'RE TURNING A CORNER BUT ESPECIALLY WHEN DRIVING OVER ANY TYPE OF ROUGH OR BUMPY ROAD CONDITION. YOU CAN HEAR THE NOISE IN THE STEERING EVEN WHEN YOU'RE STATIONARY AND ARE TURNING THE WHEEL. THERE APPARENTLY IS A RECALL ON THIS SAME COMPONENT FOR EARLIER KIA OPTIMA'S YEARS AND BEYOND, BUT NOT ON THE 2013. *TR

06/23/2020
Components: ELECTRICAL SYSTEM,ENGINE,FUEL/PROPULSION SYSTEM
Incident Date: 06/23/2020
Crash: No
Fire: No
Vehicle Identification Number: 5XXGM4A75DG******
Summary

WHILE DRIVING ON THE TURNPIKE THE CAR COMPLETELY SHUT OFF. PRIOR TO SHUTTING OFF, THE BATTERY, OIL AND TRANSMISSION ICON APPEARED ON THE DASHBOARD. THANKFULLY I WAS ABLE TO MERGE OVER INTO THE SIDE LANE SAFELY BECAUSE THE BREAKS ALONG WITH THE STEERING SUDDENLY BECAME DIFFICULT TO CONTROL. AFTER PLACING THE CAR INTO PARK AND REMOVING THE KEYS FROM THE IGNITION, I ATTEMPTED TO RESTART IT. IT STARTED, SO I CONTINUED HEADING HOME. APPROXIMATELY DRIVING ANOTHER 12 MILES, THE SAME THING HAPPENED AGAIN. THE ONLY DIFFERENCE THIS TIME WAS UPON RESTARTING IT, A WEIRD KNOCKING NOISE CAME FROM UNDERNEATH THE HOOD, SO I SHUT THE CAR OFF. I WAITED ABOUT 5 MINUTES TO RESTART IT AND IT STARTED RIGHT UP, SO I CONTINUED HEADING HOME. TODAY, ONCE AGAIN WHILE DRIVING, THE CAR SHUT OFF. SAME KNOCKING, AND DASHBOARD LIGHTS. AFTER WAITING ABOUT 5 MINUTES, I RESTARTED IT, ONLY TO CONTINUOUSLY HEAR A LOUD KNOCKING NOISE AND A VIBRATION COMING FROM UNDER THE HOOD. WHILE ACCELERATING, IT BARELY MOVED AND THE NOISES BECAME LOUDER ALONG WITH THE VIBRATION.THIS TIME THE CAR WAS INCAPABLE OF BEING DRIVEN. I HAD TO GET IT TOWED DIRECTLY TO A KIA DEALERSHIP. GOOD THING MY CAR WAS STILL COVERED WITH EASY CARE OR ELSE I WOULDN'T HAVE BEEN TO GET IT TOWED. I DON'T EVEN KNOW HOW I AM GOING TO BE ABLE TO AFFORD WHATEVER NEEDS REPAIRED. I DID RECEIVE A RECALL NOTICE AND WILL ATTACH IT BELOW. *TR

06/22/2020
Components: ENGINE
Incident Date: 06/15/2020
Crash: No
Fire: Yes
Vehicle Identification Number: KNAGM4AD7D5******
Summary

TL* THE CONTACT OWNS A 2013 KIA OPTIMA. THE CONTACT STATED THAT WHILE HER SPOUSE WAS DRIVING AT APPROXIMATELY 70 MPH, THE COOLANT AND ENGINE WARNING LIGHTS ILLUMINATED. IN ADDITION, THERE WAS SMOKE COMING FROM THE REAR AND FRONT OF THE VEHICLE. THE SMOKE EXTINGUISHED ONCE THE VEHICLE WAS TURNED OFF. THE VEHICLE WAS TOWED TO THE CONTACT'S RESIDENCE. THE CONTACT MENTIONED THAT THE VEHICLE FAILED TO START AND WAS MAKING AN ABNORMAL KNOCKING NOISE. THE CONTACT STATED THAT SHE ALSO NOTICED OIL LEAKING IN THE REAR OF THE ENGINE COMPARTMENT. THE CONTACT CONTACTED GUNTHER KIA (1900 S STATE RD 7, FORT LAUDERDALE, FL 33317 (954) 800-2125) AND INFORMED THEM OF THE FAILURE. THE DEALER INFORMED THE CONTACT THAT THE VIN WAS NOT INCLUDED IN A RECALL. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE AND CONFIRMED THAT THE VIN WAS NOT INCLUDED IN A RECALL. THE APPROXIMATE FAILURE MILEAGE WAS 104,000.

06/12/2020
Components: ENGINE
Incident Date: 03/21/2020
Crash: No
Fire: Yes
Vehicle Identification Number: 5XXGN4A79DG******
Summary

TL* THE CONTACT OWNED A 2013 KIA OPTIMA. THE CONTACT STATED THAT AFTER PARKING VEHICLE AFTER RUNNING AN ERRAND, SHE SAW FLAMES COMING FROM THE PASSENGER SIDE OF THE FRONT HOOD FROM THE ENGINE. THE FIRE WAS PUT OUT WITH A FIRE EXTINGUISHER. THERE WERE NO INJURIES AND THERE WAS NO POLICE REPORT FILED. THE CONTACT CALLED HER INSURANCE COMPANY WHO TOWED THE VEHICLE TO A BODY SHOP. THE INSURANCE COMPANY TOTALED THE VEHICLE AFTER CONDUCTING AN EXAMINATION. THE DEALER AND THE MANUFACTURER HAD NOT BEEN CONTACTED YET. THE CONTACT RECEIVED A RECALL LETTER THREE WEEKS AFTER THE FIRE NHTSA CAMPAIGN NUMBER : 20V-100000 ( FUEL SYSTEM, GASOLINE). THE FAILURE MILEAGE WAS 85,000.

06/10/2020
Components: STEERING
Incident Date: 04/01/2020
Crash: No
Fire: No
Vehicle Identification Number: 5XXGR4A64DG******
Summary

I STARTED NOTICING A SOUND COMING FROM STEERING WHEEL SOUNDS LIKE A CLANK OR CLUNCK WHEN I MOVE STEERING WHEEL BACK AND FORTH MOVING OR NOT STILL MAKES SOUND WHEN I HIT BUMPS IN ROAD IT MAKES SOUND IT DOESN'T MATTER IF CAR IS ON OR OFF MOVING OR STILL IT STILL DOES IT , IT'S GOT WORSE THE NOISE IS LOUDER AND HAPPENS MORE TIMES NOW . *TR

06/05/2020
Components: FUEL SYSTEM, GASOLINE
Incident Date: 04/13/2020
Crash: No
Fire: No
Vehicle Identification Number: 5XXGN4A70DG******
Summary

TL* THE CONTACT OWNS A 2013 KIA OPTIMA. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 20V100000 (FUEL SYSTEM, GASOLINE) HOWEVER, THE PART TO DO THE RECALL REPAIR WAS UNAVAILABLE. KIA OF EAST SYRACUSE (6717 MANLIUS CENTER RD, EAST SYRACUSE, NY 13057, (315) 701-5898) WAS CONTACTED AND IT WAS CONFIRMED THAT THE PART WAS NOT AVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS NOT MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.

06/05/2020
Components: STEERING
Incident Date: 03/03/2020
Crash: No
Fire: No
Vehicle Identification Number: 5XXGN4A71DG******
Summary

THE STEERING WHEEL MAKES A WEAR NOISE, LIKE PARTS ARE GETTING LOOSE WHEN I MOVE THE STEERING WHEEL THE LIGHTEST. IT SOUNDS DANGEROUS AND NOT SAFE AT ALL. IT ALSO SOUNDS WHEN DRIVING NO MATTER THE SURFACE. *TR

06/05/2020
Components: ENGINE
Incident Date: 05/05/2020
Crash: No
Fire: No
Vehicle Identification Number: 5XXGR4A63DG******
Summary

THE OIL LIGHT HAS BEEN ON BUT THE OIL HAS BEEN CHANGED AND THEN THE CAR STARTS STALLING AND KIND OF HESITATING WHEN DRIVING.THEN STARTS HAVING TROUBLE STARTING SO GOT IT DIAGNOSED AND IT READ THAT THE CRANK SENSOR SHAFT WAS THE ISSUE. BROUGHT IT TO CLASSIC KIA AND THEY SAID THE BATTERY WAS BAD AND I NEEDED A NEW STARTER. GOT IT TOWED TO A MECHANIC AND PUT A NEW BATTERY IN,SO IT RUNS BUT THE LIGHT IS STILL ON AND THE CAR WILL START TO SMELL LIKE ITS OVER HEATING BUT ON THE DASH STILL READS BETWEEN HOT AND COLD(RIGHT WHERE IT SHOULD) BUT I PULL OVER AND ITS SMOKING. WHEN I POP THE HOOD ITS SMOKING BUT THE FAN IS STILL GOING SO THE ENGINE ISN'T OVER HEATED. CANT CONTINUE TO DRIVE LIKE THIS WITH TWO SMALL CHILDREN AND THE CAR STALLING AND/OR DYING IN THE MIDDLE OF DRIVING!!!! *TR

06/05/2020
Components: ENGINE
Incident Date: 02/01/2020
Crash: No
Fire: Yes
Vehicle Identification Number: 5XXGR4A63DG******
Summary

TL* THE CONTACT OWNS A 2013 KIA OPTIMA. THE CONTACT STATED THAT WHILE OPERATING THE VEHICLE THE OIL LIGHT WOULD ILLUMINATE AND THE VEHICLE WOULD BEGAN TO SPUTTER BEFORE STALLING. A BURNING ODOR WAS ALSO PRESENT COMING FROM THE ENGINE COMPARTMENT AND HOT AIR WOULD BLOW FROM THE VENTS. THE VEHICLE WAS TAKEN TO THE LOCAL DEALER CLASSIC KIA (3875 EASTEX WAY, BELMONT TX) WHO DIAGNOSED THAT THE BATTERY AND STARTER WAS FAULTY AND NEEDED TO BE REPLACED. THE BATTERY WAS REPLACED BY AN INDEPENDENT MECHANIC. THE STARTER WAS NOT REPLACED. ALSO, OIL WAS LEAKING FROM THE RADIATOR. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 165,000.

05/30/2020
Components: STEERING,SUSPENSION,WHEELS
Incident Date: 03/06/2020
Crash: No
Fire: No
Vehicle Identification Number: 5XXGR4A64DG******
Summary

WHEN I'M DRIVING AT ANY SPEED AND ON ANY SURFACE DRIVING OVER THE SLIGHTEST BUMP THE STEERING WHEEL MAKES A CLANKING SOUND ALSO THE CAR IS PULLING TO THE RIGHT MY FRONT TIRES ARE WEARING OUT ON THE UPPEROUTSIDE OF THE TIRE THE PART OF TIRE THAT TOUCHES THE ROAD. I HAVE LOOKED ON WEB TO SEE IF ANYONE ELSE HAS HAD A ISSUE WITH THIS WHAT I FOUND WAS THAT IT MAY BE THE STEERING COUPLER. IT'S GETTING WORSE I'M AFRAID IT'S NOT GOING TO TURN ONE OF THESE DAYS BECAUSE OF WHAT'S GOING ON. *TR

05/26/2020
Components: EXTERIOR LIGHTING,VEHICLE SPEED CONTROL,ENGINE
Incident Date: 05/10/2020
Crash: No
Fire: No
Vehicle Identification Number: 5XXGM4A71DG******
Summary

ON MAY 10, 2020 @7:32 AM I WAS DRIVING HOME FROM WORK AND CAME TO A STOP LIGHT WHEN THE LIGHT TURNED GREEN MY CAR STALLED AND ALL THE LIGHTS ON THE DASHBOARD TURNED ON. I PULLED OVER AND STARTED THE BACK UP AND MADE IT HOME. THE NEXT DAY I DROVE ABOUT 10 MILES AND THE CAR SEEMED FINE BUT AS I GET TO THE STOP LIGHT THE CAR STARTED MAKING A GRINDING SOUND LIKE METAL AND I COULDN'T ACCELERATE SO I PULLED OVER AND THE CAR DIED IN A RESIDENTIAL AREA. THE NEXT MORNING I CALL AAA AND HAD CAR TOWED BACK TO MY HOME. THE NEXT DAY AAA CAME OUT AGAIN AND CHECKED MY BATTERY, STARTER, AND SYSTEM SOMETHING AND THEY WERE ALL WORKING GOOD. I CALLED STEVE SCHMITT KIA ON HALLS FERRY ROAD AND ASKED WAS THERE ANOTHER RECALL ON MY CAR FOR THE ENGINE, THE LADY PAUSED AND THEN SAID "WE DON'T HAVE THE PARTS YET, " SHE THEN SAID HOLD ON AND CAME BACK AND SAID "WE DON'T HAVE ANY RECALLS ON THIS CAR. ON OCTOBER THE 1 , 2019 I TOOK MY CAR TO KIA FOR A RECALL ON MY MOTOR AND LOOKING AT THE RECEIPT THEY REPLACED ELEMENT AIR FILTER, ADJUSTED ALIGNMENT FOUR WHEELS, MOUNT AND BALANCE 2 TIRES, REPLACED CABIN AIR FILTER PLUS A OIL CHANGE WHICH I PAID FOR. MY CAR HAS BEEN SITTING SINCE MAY 13, 2020 . I FREQUENTLY GO OUT AND CHECK IT AND IT STARTS AND I HEAR A KNOCKING SOUND .( ENGINE FAIL) *TR *BF *AS

05/23/2020
Components: ENGINE
Incident Date: 05/22/2020
Crash: No
Fire: No
Vehicle Identification Number: 5XXGM4A70DG******
Summary

I HAD MY CAR A WHOLE YEAR BEEN GETTING OIL CHANGES REGULARLY UNTIL MAY 22, 2020 GOT AN OIL CHANGE AND MY CAR STARTED KNOCKING AND CUT OFF ON THE HIGH WAY AND I NEVER EXPERIENCED THIS PROBLEM BEFORE. *TR

05/22/2020
Components: ENGINE
Incident Date: 10/13/2019
Crash: No
Fire: No
Vehicle Identification Number: 5XXGN4A7XDG******
Summary

2013 KIA OPTIMA. CONSUMER WRITES IN REGARDS TO VEHICLE ENGINE COMPARTMENT FIRE. *LD THE CONSUMER STATED THE VEHICLE'S ENGINE FAILURE OCCURRED AFTER HAVING THE RECALL NUMBER 5C141 REPAIR COMPLETED. *THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. JS

05/22/2020
Components: VISIBILITY,UNKNOWN OR OTHER
Incident Date: 05/19/2020
Crash: No
Fire: No
Vehicle Identification Number: 5XXGR4A61DG******
Summary

I WAS DRIVING ON THE HWY APPROX 1306HRS ON MAY19, 2020. I HEARD A POPPED NOISE LIKE A GUN SHOT OR A BLOW OUT TIRE. MY STEERING WHEEL WASN'T WOBBLING SO I LOOKED IN MY REAR MIRROR TO PULL OVER AND SAW BLACK GLASS SLIDING DOWN MY REAR WINDOW . I HEARD AIR COMING FROM MY SUNROOF. I WAS SCARED NERVOUS AND MY ANXIETY WAS ON LEVEL 10. I CALLED SHARONVILLE POLICE NOT KNOWING WHAT TO SAY OR DO . IT WAS RAINING AND I TRIED TO EXIT THE HWY AT THE NEXT EXIT BUT IT WAS CLOSED . I WAS ONLY 10MINS FRI MY HOUSE I DECIDED TO MAKE IT HOME WHERE I FELT SAFE . I WAS SCARED HEARING THE AIR BLOWING IN THE CAR HOPING THE GLASS WOULDN'T FLY IN THE CAR . I WAS A WRECK TRYING TO CONTROL MY VEHICLE . I MADE IT HOME . I WAS SCARED TO LOOK AT THE SUNROOF . WHEN I DID I WAS SHOCKED IT WAS A BIG ROUND HOLE IN THE MIDDLE OF THE SUNROOF . THE GLASS WAS SO THICK AND I DIDN'T THINK A ROCK COULD BREAK IT . THE GLASS WAS SHATTERED AROUND THE BIG WHOLE . I TOOK PICS AND SENT THEM TO STRAIGHT TO GEICO . I NEVER OPENED THE SUNROOF TO SEE IF ANYTHING WAS IN SIDE OF THE SHADE . I FEEL LIKE I SHOULD NOT HAVE TO PAY A 500 DEDUCTIBLE DURING THIS CRISIS THAT I DON'T HAVE . GEICO OR JEFF WYLER KIA CAN NOT TELL ME IF THEY FOUND ANY OBJECT IN MY SUNROOF THAT WOULD HAVE CAUSE THE GLASS TO BREAK. IT'S A THICK PIECE OF GLASS . I'M SCARED TO DRIVE MY CAR . IF I DIDN'T CLOSE THE SHADE BEFORE I LEFT HOME TO GET PREPARED FOR MY SURGERY THE NEXT DAY IT WOULD HAVE SHATTERED IN THE VEHICLE . I'M SCARED TO DRIVE THE CAR . I'M A WRECK . *TR

05/21/2020
Components: FUEL/PROPULSION SYSTEM
Incident Date: 05/21/2020
Crash: No
Fire: No
Vehicle Identification Number: 5XXGN4A75DG******
Summary

WE WENT TO START THE VEHICLE AND IT SPUTTERED AND FAILED TO START. ONCE IT FINALLY DID IT WAS "JUMPY" AND THERE WAS A LOT OF BLACKISH SMOKE FROM THE EXHAUST. THE VEHICLE THEN HAD A CHECK ENGINE LIGHT COME ON SO WE GOT THAT TESTED AT AN AUTOMOTIVE STORE WITH AN ERROR CODE OF " P0087 FUEL RAIL/SYSTEM PRESSURE- TOO LOW" I SEE MULTIPLE ARTICLES DISCUSSING RECALLS FOR THIS YEAR AND MODEL, HOWEVER WHEN WE CALLED KIA THEY SAID THERE WAS NO RECALL FOR OUR SPECIFIC VEHICLE FOR THIS ISSUE. WE ARE NOW GOING TO HAVE IT REPAIRED AND PAY OUT OF POCKET.. I FEEL THIS IS UNSAFE, AND NEEDS TO BE ADDRESSED AS THIS COULD HAVE CAUSED A FIRE HAVING GASOLINE LEAK OUT. AS WELL NOW WE ARE GOING TO BE OUT OF POCKET PAYING A LITTLE OVER $1,000. *TR

05/13/2020
Components: ENGINE
Incident Date: 05/13/2020
Crash: No
Fire: No
Vehicle Identification Number: 5XXGN4A79DG******
Summary

TL* THE CONTACT OWNS A 2013 KIA OPTIMA. THE CONTACT STATED THAT WHILE ATTEMPTING TO START THE VEHICLE, THE VEHICLE FAILED TO START. NO WARNING LIGHT WAS ILLUMINATED. THE VEHICLE WAS NOT TAKEN TO A DEALER OR AN INDEPENDENT MECHANIC FOR DIAGNOSTIC TESTING. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS 84,405.

05/10/2020
Components: ENGINE
Incident Date: 05/06/2020
Crash: No
Fire: No
Vehicle Identification Number: KNAGM4A72D5******
Summary

ALL ELECTRICS WORK. ENGINE WILL NOT WORK. STARTER IS NEW. ALTERNATOR IS NEW. BATTERY IS NEW. *TR

05/08/2020
Components: ENGINE
Incident Date: 03/02/2020
Crash: No
Fire: No
Vehicle Identification Number: 5XXGN4A70DG******
Summary

I WILL BE DRIVING AND ALL OF THE SUDDEN THE CAR LOSES POWER. I'LL BE GOING 55 IT DROPS INSTANTLY TO 25. THE RPMS STOP WORKING. THIS FIRST HAPPENED ON I81 HIGHWAY MY CAR JUST LOST POWER NOW THIS IS A 3 LINE HIGHWAY. I WAS ALMOST REAR ENDED BY A TRACTOR TRAILER. YOU PUSH THE GAS AND GOES NO FASTER THAN 20/25.THIS HAS BEEN GOING ON FOR SEVERAL YEARS. I'VE REPORTED THIS TIME AND TIME AGAIN. A RECALL CAME OUT AND MY VEHICLE WAS ON IT FOR A NEW ENGINE. WAS TOLD NO BECAUSE MY CHECK ENGINE LATE DIDN'T COME. THIS HAPPEN AT LEAST 5 TIMES ALL REPORTED. NOW KIA REFUSES TO TOW MY CAR TO THE DEALERSHIP. THE MANAGER AT KIA SAID IT'S A CERTIFIED VEHICLE PLUS IT'S A RECALL. NOPE STILL DID NOTHING. IT HAPPENED TO MYSELF , MY HUSBAND AND ALSO WHEN OUR DAUGHTER DROVE IT. IT'S NOT SAFE.. IF MY VEHICLE IS LISTED ON THE RECALL WHY ARE THEY NOT FIXING IT. SHE TYPED IN MY VIN AT OUTTEN KIA AND SHE SAID WOW YOU ARE THE FIRST PERSON THAT HAS AN OPTIMA THAT?S ON RECALL FOR AN ENGINE. I HAVE 13 KIA OPTIMA THAT THEY WILL NOT STAND BY. PLEASE HELP. WHAT CAN I DO? THE LAST TOME IT HAPPENED WAS MARCH OF 2020. IT'S DOCUMENTED AT THE DEALERSHIP EVERY TIME IS WAS DOWN THERE. *TR

05/08/2020
Components: FUEL SYSTEM, GASOLINE
Incident Date: 04/13/2020
Crash: No
Fire: No
Vehicle Identification Number: 5XXGN4A72DG******
Summary

TL* THE CONTACT OWNS A 2013 KIA OPTIMA. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 20V100000 (FUEL SYSTEM, GASOLINE) HOWEVER, THE PART TO DO THE RECALL REPAIR WAS UNAVAILABLE. THE VEHICLE WAS TAKEN TO COURTESY KIA OF BRANDON (9205 E ADAMO DR, TAMPA, FL 33619) WHERE IT WAS CONFIRMED THAT THE PART WAS NOT AVAILABLE. THE CONTACT WAS ALSO INFORMED TO KEEP THE VEHICLE IN A COOL LOCATION TO PREVENT THE FAILURE FROM OCCURRING. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.

05/05/2020
Components: ENGINE
Incident Date: 05/04/2020
Crash: No
Fire: No
Vehicle Identification Number: 5XXGR4A65DG******
Summary

WHILE DRIVING I-10 MY CAR SUDDENLY LOST POWER AFTER A COMPLETE STOP THERE WAS A SMOKE SMELL, I IMMEDIATELY EXITED THE CAR AND NOTICED A SMALL FIRE HAD STARTED UNDERNEATH THE CAR AND I IMMEDIATELY STARTED TO EXTINGUISH THE FIRE THEN I NOTICED A PUDDLE OF OIL AND A PISTON ROD LAYING IN THE POOL OF OIL. HAD TOED TO A KIA DEALERSHIP IN D`IBERVILLE MS. *TR

04/28/2020
Components: ENGINE
Incident Date: 01/01/2020
Crash: No
Fire: No
Vehicle Identification Number: 5XXGR4A61DG******
Summary

TURBO SHUTTING OFF CAUSING VEHICLE TO NOT ACCELERATE

04/27/2020
Components: FUEL/PROPULSION SYSTEM
Incident Date: 02/09/2020
Crash: No
Fire: No
Vehicle Identification Number: KNAGM4A77D5******
Summary

I HAVE RECENTLY BEEN EXPERIENCING SOME ACCELERATION ISSUES WITH MY 2013 KIA OPTIMA 4CYL 2.4L FL. ABOUT A TWO AND A HALF MONTHS AGO, I WAS DRIVING ON THE FREEWAY AND SWITCHED LANES TO PASS A CAR; AS I BEGAN ACCELERATING MY CAR FELT LIKE SOMEONE JUST PULLED THE PLUG ON IT. I LOST MOST OF MY ABILITY TO ACCELERATE AND IT FELT LIKE NOT ENOUGH FUEL WAS GETTING SUPPLIED TO THE ENGINE. MY CHECK ENGINE LIGHT CAME ON IMMEDIATELY. THE NEXT DAY I TOOK IT TO O'REILLY TO CHECK THE CODE ON MY CAR AND IT CAME BACK WITH P0087, WHICH IS RELATED TO LOW FUEL PRESSURE. LOOKING INTO IT FURTHER ON NHTSA.GOV, I FOUND COMMUNICATIONS ABOUT THIS YEAR, MAKE, AND MODEL THAT STATE THAT THERE IS A POSSIBLE ISSUE WITH THE LOW PRESSURE FUEL LINE AND HOW IT MAY DEVELOP CRACKS OR LEAKS DUE TO EXCESSIVE HEAT IN THE ENGINE. THIS CAN INCREASE THE RISK OF A FIRE STARTING IN THE ENGINE. I ALSO FOUND THAT KIA WAS GOING TO BEGIN NOTIFYING AFFECTED CUSTOMERS BEGINNING ON APRIL 16TH, 2020. I HAVE WAITED THIS OUT TO SEE IF I WOULD GET A RECALL NOTICE, BUT BEING 11 DAYS LATER, I STILL HAVE NOT RECEIVED ANYTHING. I FIRMLY BELIEVE THAT THE ISSUE I AM EXPERIENCING IS DIRECTLY RELATED TO THIS ISSUE WITH THE FUEL LINE. MY CAR STARTS ROUGH, RUNS ROUGH, AND HAS VERY POOR ACCELERATION; ESPECIALLY AT HIGHER RPMS. IT FEELS AS IF MY CAR CHUGS AT TIMES. I HAVE DEALT WITH RECALL ISSUES BEFORE WITH MY VEHICLE (A COMPLETE ENGINE BLOCK REPLACEMENT DUE TO EXCESS METAL SHAVINGS LEFT IN THE ENGINE DURING MANUFACTURING) AND MY CAR DIED ON THE FREEWAY. IT WAS A NIGHTMARE TO EVEN GET THE DEALER TO ADMIT THAT THERE WAS AN ISSUE AND REQUIRED MY CAR DYING A SECOND TIME ON THE FREEWAY AND A TOW THAT I HAD TO PAY FOR TO GET THEM TO DO ANYTHING. IN SHORT, I DO NOT WANT TO HAVE TO GO THROUGH THAT MESS AGAIN TO FIX, WHAT SO FAR APPEARS TO BE (OR WILL BE), A RECALL THAT I SHOULD HAVE BEEN NOTIFIED ABOUT. THANK YOU.

04/27/2020
Components: FUEL SYSTEM, GASOLINE,ENGINE
Incident Date: 04/14/2020
Crash: No
Fire: No
Vehicle Identification Number: 5XXGN4A74DG******
Summary

TL* THE CONTACT OWNS A 2013 KIA OPTIMA. THE CONTACT STATED THAT WHILE DRIVING AT 30 MPH, THE VEHICLE STALLED AND LOSS MOTIVE POWER WITHOUT WARNING. THE CONTACT COASTED TO THE SIDE OF THE ROADWAY. THE CONTACT WAS UNABLE TO RESTART THE VEHICLE. THE VEHICLE WAS TOWED TO AN INDEPENDENT MECHANIC TO BE DIAGNOSED. THE CONTACT WAS INFORMED THAT THE ENGINE NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE VEHICLE WAS TOWED TO HADDAD KIA (5445 GASOLINE ALLEY DR, BAKERSFIELD, CA 93313, (888) 376-2617) TO BE DIAGNOSED. THE CONTACT WAS INFORMED THAT THE ENGINE NEEDED TO BE REPLACED. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 17V224000 (ENGINE AND ENGINE COOLING) AND 20V100000 (FUEL SYSTEM, GASOLINE). THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 145,000.

04/27/2020
Components: ELECTRICAL SYSTEM,EXTERIOR LIGHTING,SEAT BELTS
Incident Date: 06/02/2017
Crash: No
Fire: No
Vehicle Identification Number: 5XXGN4A70DG******
Summary

REAR PASSENGER SIDE SEAT BELT BUCKLE WILL NOT LATCH/UNLATCH PROPERLY. WHEN BUCKLING, IT WON'T LATCH WITHOUT JIGGLING AND REINSERTING SEVERAL TIMES. LATCH WON'T ALWAYS RELEASE WHEN UNBUCKLING. VEHICLE IS STATIONARY WHEN ATTEMPTING TO LATCH AND UNLATCH. THE FOG LIGHTS DO NOT FUNCTION AT ALL THE ANTENNA WIRING IS DEFECTIVE. SATALIGHT RADIO WILL NOT PICK UP UNLESS THE BRAKES ARE USED AND THEN FOR JUST A MOMENT THE CONNECTION IS MADE AND THE STATION CAN BE HEARD ALTHOUGH STATICKY AND UNCLEAR. BUT ONLY DOES IT SOMETIMES AND WHEN CAR IS DRIVING AND THE BRAKES ARE APPILED

04/25/2020
Components: UNKNOWN OR OTHER,ENGINE,FUEL/PROPULSION SYSTEM
Incident Date: 04/02/2020
Crash: No
Fire: No
Vehicle Identification Number: 5XXGM4A75DG******
Summary

THE ENGINE BLEW UP ON CAR WAS DRIVING NORMALLY WHEN CAR STOPPED AND DIDNT WANT TO POWER ON. ENGINE STARTED MAKING NOISES. WENT TO DEALER TO HAVE ENGINE REPLACED BUT WONT MAKE IT VALID SINCE THEY MENTION ENGINE IS NOT THE ORIGINAL ENGINE AND WAS REPLACED.

04/24/2020
Components: ELECTRICAL SYSTEM,LATCHES/LOCKS/LINKAGES
Incident Date: 11/01/2019
Crash: No
Fire: No
Vehicle Identification Number: 5XXGN4A78DG******
Summary

TL* THE CONTACT OWNS A 2013 KIA OPTIMA. THE CONTACT STATED THAT THE DOOR AJAR WARNING LIGHT REMAINED ILLUMINATED WITH THE DOORS SECURELY LOCKED. THE CONTACT STATED THAT THE FAILURE CAUSED THE BATTERY TO BE DRAINED. SPARKS NISSAN KIA (1100 AUTO MALL DR, MONROE, LA 71203, (833)255-2570) WAS CONTACTED BY PHONE, AND THE CONTACT WAS INFORMED THAT THE DEALER WAS UNABLE TO OFFER THE REPAIR DUE TO THE BODY WORK THAT WAS REQUIRED TO FIX THE VEHICLE. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 60,000. *LN*JB *BF*JB

04/23/2020
Components: ENGINE
Incident Date: 04/01/2020
Crash: No
Fire: No
Vehicle Identification Number: 5XXGM4A7XDG******
Summary

ENGINE SEIZED

04/22/2020
Components: STEERING,SUSPENSION,UNKNOWN OR OTHER
Incident Date: 05/01/2019
Crash: No
Fire: No
Vehicle Identification Number: KNAGM4A77D5******
Summary

AFTER HAVING WORK DONE ON THE LAST RECALL, I NOTICED THERE IS A RATTLING NEAR THE STEERING WHEEL ON EVERY BUMP IN THE ROAD I HIT. IT DOESN'T MATTER HOW BIG OR SMALL. THE STEERING WHEEL SHAKES AND THE RATTLING HAS SINCE THEN GOTTEN LOUDER AND WORSE. I FEAR THERE IS SOMETHING LOOSE EITHER WITHIN THE STEERING WHEEL AND COMPONENTS OR THE BARS UNDERNEATH. I CANNOT SEEM TO FIND EXACTLY WHAT IT IS BUT ITS ON THE FRONT DRIVER SIDE OF THE CAR. IT IS ONLY HAPPENING WHILE THE VEHICLE IS IN MOTION.

04/20/2020
Components: STRUCTURE,ENGINE,FUEL/PROPULSION SYSTEM
Incident Date: 04/06/2020
Crash: No
Fire: Yes
Vehicle Identification Number: 5XXGR4A6XDG******
Summary

IN THE LATE MORNING OF MONDAY, APRIL 6TH 2020, MY HUSBAND WAS DRIVING OUR 2013 KIA OPTIMA SXL HOME FROM THE STORE WHEN THE CAR BEGAN FILLING WITH SMOKE. LUCKILY, HE WAS ABLE TO PULL THE CAR OVER AND JUMP OUT BEFORE FLAMES BEGAN TO ENGULF THE FRONT OF THE CAR. HE CALLED 911 AND THE FIRE COMPANY WAS DISPATCHED. THEIR RESPONSE TIME WAS SHORT, BUT IT TOOK UNDER A MINUTE FOR THE CAR TO GO UP IN FLAMES (SEE PICTURES ATTACHED). THERE WAS ZERO WARNING THAT THIS HORRIFIC EVENT WAS ABOUT TO OCCUR. NO ENGINE LIGHT, NO FUNNY NOISES, NO PROBLEMS WHATSOEVER. IN FACT, I HAD JUST BROUGHT THE CAR INTO OUR LOCAL DEALERSHIP FOR ROUTINE SERVICE LESS THAN A MONTH BEFORE ON MARCH 9. THEY GAVE ME NO INDICATION THAT THERE WAS ANYTHING WRONG WITH THE CAR THAT WOULD CAUSE IT TO CATCH ON FIRE. WE FILED A CLAIM WITH OUR INSURANCE COMPANY, WHO CONFIRMED THE CAR WAS TOTALED AND LISTED A RECENT, BUT AS YET UNANNOUNCED, RECALL ON MY EXACT YEAR, MAKE AND MODEL OF THE CAR. AFTER SOME RESEARCH, I FOUND THAT ACCORDING TO A FEBRUARY 27, 2020 ARTICLE IN US NEWS AND WORLD REPORT, KIA WOULD SHORTLY BE RECALLING NEARLY 142,000 2013 AND 2014 KIA OPTIMA'S. FURTHERMORE, 'KIA SAYS A FUEL HOSE CAN DETERIORATE AND CRACK DUE TO ENGINE HEAT. THE HOSES CAN LEAK AND CAUSE FIRES. A FIX IS STILL BEING DEVELOPED. THE RECALL IS EXPECTED TO START APRIL 16.' ALTHOUGH AT THE TIME OF THE ARTICLE NO FIRES HAD YET BEEN REPORTED, GIVEN THE SUDDEN NATURE OF OUR CAR FIRE, IT IS OBVIOUS TO US WHAT HAS HAPPENED.

04/20/2020
Components: FUEL/PROPULSION SYSTEM
Incident Date: 04/20/2020
Crash: No
Fire: No
Vehicle Identification Number: 5XXGM4A73DG******
Summary

TL* THE CONTACT OWNS A 2013 KIA OPTIMA. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 20V100000 (FUEL SYSTEM, GASOLINE) HOWEVER, THE PARTS TO DO THE RECALL REPAIR WAS NOT YET AVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. NEITHER THE DEALER NOR THE MANUFACTURER WERE MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.

04/14/2020
Components: ENGINE
Incident Date: 04/13/2020
Crash: No
Fire: No
Vehicle Identification Number: 5XXGN4A78DG******
Summary

ENGINE STARTED MAKING A KNOCKING NOISE - *TR

04/12/2020
Components: ENGINE
Incident Date: 04/10/2020
Crash: No
Fire: No
Vehicle Identification Number: KNAGM4ADXD5******
Summary

I WAS ON MY WAY HOME FROM WORK WHEN I HEARD A FAINT KNOCKING SOUND COMING FROM THE ENGINE. LESS THAN TEN MINUTES LATER, WHILE GOING 60 MPH ON THE FREEWAY, I LOST ALL POWER TO THE WHEELS AND HAD TO PULL OVER TO THE SHOULDER. THE ENGINE KNOCK WAS MUCH LOUDER NOW AND THE CAR WOULDN'T BUDGE. I'M GUESSING THIS IS SIMILAR TO THE ISSUES WHICH CAUSED RECALL SC147, BUT TO MY KNOWLEDGE THE HYBRID EX DOESN'T HAVE A GDI ENGINE. WITH ONLY 113K MILES, I'M HOPING KIA WILL COVER IT.

04/08/2020
Components: ENGINE
Incident Date: 04/08/2020
Crash: No
Fire: No
Vehicle Identification Number: 5XXGM4A71DG******
Summary

ENGINE IS UNDER RECALL DUE TO LAWSUIT AND THEY ARE STILL REFUSING TO REPLACE IT

04/02/2020
Components: ENGINE
Incident Date: 03/25/2020
Crash: No
Fire: No
Vehicle Identification Number: KNAGM4A75D5******
Summary

TL* THE CONTACT OWNS A 2013 KIA OPTIMA. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 17V224000 (ENGINE AND ENGINE COOLING). THE CONTACT STATED WHILE DRIVING AT 40 MPH, THE VEHICLE STALLED WITH THE CHECK ENGINE WARNING LIGHT ILLUMINATED. THE CONTACT STATED THE VEHICLE WAS TOWED TO AUTO ZONE TO BE DIAGNOSED. THE CONTACT WAS INFORMED THAT THE ENGINE NEEDED TO BE REPAIRED. THE VEHICLE WAS REPAIRED HOWEVER, THE FAILURE RECURRED. THE VEHICLE WAS NOT TAKEN TO A LOCAL DEALER NOR WAS THE MANUFACTURER NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE 132,054.

03/30/2020
Components: STEERING,SUSPENSION,WHEELS
Incident Date: 03/30/2020
Crash: No
Fire: No
Vehicle Identification Number: KNAGM4AD6D5******
Summary

WHEN I AM DRIVING MORE THAN 65 MPH, MY STEERING WHEEL SHAKES FOR 3 SECONDS, STOPS, AND THEN CONTINUES UNTIL I GO UNDER 65 MPH. WHEN I DRIVE OVER A BUMP OR OBJECT, IT SHAKES AS WELL. THERE IS A LOUD CLICKING WHEN TURN THE WHEEL LEFT OR RIGHT.

03/22/2020
Components: ENGINE
Incident Date: 03/06/2020
Crash: No
Fire: No
Vehicle Identification Number: KNAGM4AD1D5******
Summary

KIA OPTIMA ON 2.4L ENGINE IS THE SAME HYUNDAI HAVE ISSUES, THOSE CARS ARE ALL THE SAME, THE HYBRID BATTERY HAVE BOTH NAMES, MY ENGINE IS KNOCKING AND MY CAR HAS NO RECALLS ON ENGINE, BUT MY FRIEND HAVE A HYUNDAI THAT HE HAVE FULL REPLACEMENT, I REPLACE THE HYBRID BIG BATTERY TO KEEP MY CAR AND AFTER COUPLE WEEKS, MY ENGINE KNOCKING, THE CAR IS SUPER CLEAN AND USED ENGINE COST ALMOST 3K INSTALLED

03/19/2020
Components: AIR BAGS
Incident Date: 10/15/2019
Crash: No
Fire: No
Vehicle Identification Number: 5XXGN4A7XDG******
Summary

HORN DOSEN'T BLOW OR NOTHING WORKS ON STEERING WHEEL

03/16/2020
Components: POWER TRAIN,FUEL/PROPULSION SYSTEM
Incident Date: 02/09/2016
Crash: No
Fire: No
Vehicle Identification Number: 5XXGR4A6XDG******
Summary

TL* THE CONTACT OWNS A 2013 KIA OPTIMA. CONTACT STATED THAT WHILE DRIVING AT 70 MPH, THERE WAS AN ABNORMAL GRINDING SOUND COMING FROM THE VEHICLE. THE VEHICLE WAS TAKEN TO CABLE DAHMER OF KANSAS CITY LOCATED AT (555 W 103RD ST, KANSAS CITY, MO 64114 (816) 284-7240) WHERE, THE CONTACT WAS INFORMED THAT THE TRANSMISSION WAS DEFECTIVE. THE VEHICLE WAS REPAIRED HOWEVER, THE FAILURE RECURRED. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC TO BE DIAGNOSED. THE CONTACT WAS INFORMED THAT THE TURBO OIL FEEDER LINE WAS FRACTURED AND NEEDED TO BE REPLACED. THE CONTACT REFERENCED NHTSA CAMPAIGN NUMBER: 20V100000 (FUEL SYSTEM, GASOLINE) AS A POSSIBLE SOLUTION TO THE FAILURE. THE MANUFACTURER WAS NOT CONTACTED OR NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS APPROXIMATELY 115,000.

03/15/2020
Components: ENGINE
Incident Date: 03/06/2020
Crash: No
Fire: No
Vehicle Identification Number: 5XXGN4A71DG******
Summary

CAR WAS PURCHASED08/2018 AND ON 3/06/2020 THE CHECK ENGINE LIGHT CAME ON DUE TO LOW OIL PRESSURE. THE CAR HAD A ROUTINE OIL CHANGE IN 1/31/20. AFTER HAVING THE CAR CHECKED LOCALLY IT WAS DETERMINED THE OIL WAS LOW DUE TO THE CAMSHAFT NEEDED TO BE REPLACED. UPON FURTHER INSPECTION(DOUGS AUTO 28387) THE TECHNICIAN OBSERVED METAL SHAVING WHICH CONTAMINATED THE REMAINING OIL INSIDE THE VEHICLE. THE ENGINE MAKES A LOUD KNOCKING NOISE AND THE VEHICLE IS PRACTICALLY NO LONGER DRIVEABLE DUE YO FEAR OF THE ENGINE SEIZING COMPLETELY WHICH CAN RESULT IN INJURY, CRASH, OR DEATH. KIA IS AWARE OF THE RECALL HOWEVER STATES MY VEHICLE ISNT IMPACTED HOWEVER EVERYTHING WE HAVE EXPERIENCED IS OUTLINED IN THE RECALL STATEMENT. KIA HAS DECLINED TO HELP FURTHER ACCORDING TO PREVIOUS COMPLAINTS FILED WITH THE SAME ISSUES.

03/15/2020
Components: VEHICLE SPEED CONTROL,ENGINE
Incident Date: 03/15/2020
Crash: No
Fire: No
Vehicle Identification Number: 5XXGM4A74DG******
Summary

I WAS ON THE EXPRESSWAY AND WENT TO MOVE TO THE SECOND LANE IT WAS FINE EXCEPT I MY CAR BEGAN TO STALL AND SLOW DOWN MAKING THIS GRINDING NOISE WHEN I TRIED TO GAIN SPEED... ALL THE LIGHTS CAME ON AND I COULDN'T GO FASTER THAN 30 MILES PER HOUR. ALL WHILE INCOMING TRAFFIC WAS COMING AT ME GOING ABOUT 60 MILES PER HOUR I HAD TO GAIN COMPOSURE. PUT ON MY HAZARDS AND PULL OVER... IT WOULDN'T LET ME GO ABOVE 20 WHEN I PULLED OVER.... I WAS FREAKING SCARED ONCE I PULLED OVER I WAS SHAKING AND CRYING HAD TO GAIN COMPOSURE... I BELIEVE I CAUGHT THIS ON MY DASH CAM. I [XXX] HATE THIS KIA... IT BY GRACE MY KIDS WEREN'T IN THE CAR WITH ME AND THAT THE VAN BEHIND ME SWITCHED LANES AT THE LAST SECOND.... I HAVE TAKEN MY KIA 2 TIMES TO THE KIA REPAIR DEALERSHIP, THE FIRST ONE WAS FREE THE SECOND TIME I HAD TO PAY 145 JUST TO BE SEEN. MIND YOU I WENT TO THE KIA REPAIR DEALERSHIP IN BERWYN AND THEY SAY IT'S FINE.... IT'S NOT FINE THAT MY CAR COULDN'T GO ABOVE 30 MILES ON THE EXPRESS WAY, IT'S NOT FINE THAT I WAS ALMOST IN A COLLISION IT'S NOT FINE. KIA WILL NOT REPAIR THESE CARS UNTIL SOMEONE DIES.... I CAN'T TAKE THIS CHANCE WITH MY CHILDREN. I WILL BORROW MY MOM'S TOYOTA UNTIL THIS PROBLEM IS RECTIFIED. I AM A SINGLE MOM MY KIDS ONLY SOURCE OF INCOME AND SUPPORT I DON'T HAVE TIME TO BE OFF FROM AN INJURY THAT MAY OCCUR OR LACK OF RELIABLE TRANSPORTATION. I WILL HAVE TO SEE IF MY DASH CAM CAUGHT THE INCIDENT BEFORE MY CAR SHUT OFF... I WILL SEND IT LATER IF IT DID. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6). *TR

03/10/2020
Components: ELECTRICAL SYSTEM,ENGINE
Incident Date: 02/08/2020
Crash: No
Fire: No
Vehicle Identification Number: 5XXGR4A62DG******
Summary

I WAS HEADED TO WORK AND FOUND MY SELF FRUSTRATED BECAUSE IT TOOK SO MANY TIMES TO TRY TO TURN ON THE CAR. SO, I HAD TO FIND SOMEONE TO GIVE ME A BOOST TO GET THE CAR STARTED BECAUSE I DIDN'T HAVE ANY LUCK STARTING THE CAR. I BROUGHT MY BATTERY TO GET CHECK, PERFECTLY FINE. I BROUGHT THE CAR TO KIA AND THEY SAID PERFECTLY FINE. I'M STILL HAVING THIS PROBLEM WHERE MY CAR STARTS WHEN EVER THE CAR WANTS. I DON'T WANT TO DRIVE ON THE HIGHWAY AND IT SHUTS OFF WHEN IT WANTS, IT'S GOING TO CAUSE AND ACCIDENT. I NEED A SOLUTION

03/08/2020
Components: FUEL/PROPULSION SYSTEM
Incident Date: 02/14/2020
Crash: No
Fire: No
Vehicle Identification Number: 5XXGM4A78DG******
Summary

ON FEBRUARY 14, 2020 I WAS DRIVING DOWN THE HIGHWAY FROM AN APPOINTMENT AND NOTICED THAT MY GAS LIGHT WAS FLASHING AND THE GAUGE WAS WAY BELOW EMPTY. I HAD JUST STOPPED PRIOR TO MY APPOINTMENT AND PUT GAS IN IT. SO, I STOPPED AND PUT MORE IN IT. STILL DIDN'T MOVE THE GAUGE ONE BIT. I STOPPED AT ADVANCE AUTO AND ASK FOR A CODE READING AND IT CAME BACK AS OBD-II CODE P0463 HIGH PRESSURE FUEL SENSOR. CALLED KIA DEALERSHIP AND ASK IF IT HAD ANYTHING TO DO WITH THE RECENT RECALLS I HAD BROUGHT IN FOR MY OPTIMA 2013. AND THEY DIDN'T THINK OR KNOW UNTIL I NBRING IT IN FOR DIAGNOSTIC TESTING. AT WHICH POINT WOULD BE$118 AN HOUR. SOMEWHERE I SEEN KIA WILL BE HAVING A RECALL ON KIA OPTIMA 2011-2014 PUT FOR LOW PRESSURE FUEL PIPE..

03/06/2020
Components: ENGINE
Incident Date: 03/05/2020
Crash: No
Fire: No
Vehicle Identification Number: 5XXGR4A60DG******
Summary

TL* THE CONTACT OWNS A 2013 KIA OPTIMA. THE CONTACT STATED THAT WHILE DRIVING AT AN UNDISCLOSED SPEED, THERE WAS A KNOCKING SOUND COMING FROM THE ENGINE. THE VEHICLE STARTED TO DECELERATE THEN STALLED WITH THE SERVICE ENGINE, EPS AND BATTERY WARNING LIGHTS ILLUMINATED. THE VEHICLE WAS PUSHED OVER TO THE SIDE OF THE ROADWAY BY A BYSTANDER. THE CONTACT ATTEMPTED TO RESTART THE VEHICLE BUT THE VEHICLE FAILED TO START. THE VEHICLE WAS NOT TAKEN TO A DEALER NOR AN INDEPENDENT MECHANIC FOR A DIAGNOSTIC TESTING. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS APPROXIMATELY 156,000.

03/06/2020
Components: POWER TRAIN
Incident Date: 06/01/2019
Crash: No
Fire: No
Vehicle Identification Number: 5XXGN4A7XDG******
Summary

I HAD THE ENGINE REPLACED AROUND 85000 MILES, AT DEALER WITH RECALL. NOW AT 140000 THE TRANSMISSION IS MAKING A BAD GRINDING NOISE WHEN ACCELERATING AND SLOWING DOWN, NOISE STARTS ABOUT 15 MPH ALL THE WAY TO HIGHWAY SPEEDS. AT HIGHWAY SPEEDS IF I PUT THE CAR IN NEUTRAL, THE SOUND GOES AWAY. AS I PUT CAR BACK IN DRIVE THE GRINDING NOISE REAPPEARS. THE NOISE DOES NOT CHANGE WHILE GEAR CHANGES, ONLY WHEN PUT IN NEUTRAL.

03/03/2020
Components: FUEL/PROPULSION SYSTEM
Incident Date: 02/25/2020
Crash: No
Fire: No
Vehicle Identification Number: 5XXGR4A6XDG******
Summary

WHENEVER TRYING TO FUEL MY VEHICLE, THE PUMP WOULD CLICK OFF WITHIN SECONDS. I WOULD HAVE TO STAND HOLDING THE PUMP AND RECLICK THE PUMP OVER AND OVER. THIS PROCESS WOULD TAKE 10 TO 15 MINUTES TO FUEL THE VEHICLE. AFTER SEVERAL TRIPS TO THE KIA DEALER TRYING TO GET THIS FIXED. THEY EVENTUALLY REPLACED THE WHOLE FUEL SYSTEM. FROM TIME TO TIME, WHILE PUMPING GAS, I STILL HAVE TO STAND BY THE PUMP BECAUSE THE FUEL PUMP WILL CLICK UP AS IF MY TANK IS FULL.

03/03/2020
Components: STEERING
Incident Date: 06/01/2019
Crash: No
Fire: No
Vehicle Identification Number: 5XXGR4A61DG******
Summary

TL* THE CONTACT OWNS A 2013 KIA OPTIMA. THE CONTACT STATED THAT WHILE DRIVING AT SPEEDS ABOVE 50 MPH, THE STEERING WHEEL VIBRATED ABNORMALLY. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC WHO PERFORMED A FRONT WHEEL ALIGNMENT HOWEVER, THE FAILURE RECURRED. THE CAUSE OF THE FAILURE WAS NOT DETERMINED. NEITHER THE DEALER NOR THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 97,000.

03/02/2020
Components: FUEL/PROPULSION SYSTEM
Incident Date: 12/01/2019
Crash: No
Fire: No
Vehicle Identification Number: 5XXGM4A72DG******
Summary

CHECK ENGINE LIGHT CAME ON, TOOK CAR TO LOCAL O'REILLY AUTO PARTS FOR THEM TO SEE WHAT THE PROBLEM WAS. GAVE CODE P0091 WHICH YEILDED PART PR536 - FUEL PRESSURE REGULATOR. CALLED RICK CASE KIA, DULUTH, GA (ABSOLUTE TERRIBLE SERVICE/CUSTOMER SERVICE, NUMEROUS TIMES)...CAR ISN'T UNDER WARRANTY, WILL NOT COVER...IMMEDIATELY SAID O'REILLY'S WAS WRONG - IT'S THE ENTIRE FUEL PUMP - QUOTED $800 TO CHANGE. CALLED A SECOND TIME, SPOKE WITH SOMEONE DIFFERENT, SAID $600 TO CHANGE FUEL PRESSURE REGULATOR. CAR ISN'T RUNNING ANY DIFFERENT. CHECK ENGINE LIGHT CAME ON ABOUT $170K MILE MARK.

03/02/2020
Components: EXTERIOR LIGHTING
Incident Date: 02/06/2020
Crash: No
Fire: No
Vehicle Identification Number: 5XXGM4A72DG******
Summary

DRIVING DOWN THE ROAD, AT NIGHT, MY FOG LIGHTS START GOING ON AND OFF. I NEVER REALIZED HOW MUCH THEY ACTUALLY HELP. CAR ISN'T UNDER WARRANTY SO KIA WILL NOT REPLACE. GOOGLE SEARCH SHOWS LOTS OF PEOPLE WITH THE SAME PROBLEM. FOUND OUT IT COULD BE THE LCM - $80. FOR WHAT LOOKS LIKE A [XXX] PLUG IN. REALLY? COME ON KIA. ADDITIONALLY, I WAS INFORMED OF A HEADLIGHT RECALL. CALLED RICK CASE KIA, AGAIN, TERRIBLE SERVICE/CUSTOMER SERVICE. THEY DISMISSED ME, JUST KEPT SAYING "THERE'S NO RECALL FOR THIS VEHICLE." PARTS OF THIS DOCUMENT HAVE BEEN REDACTED TO PROTECT PERSONALLY IDENTIFIABLE INFORMATION PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6).

03/02/2020
Components: ENGINE
Incident Date: 02/29/2020
Crash: No
Fire: No
Vehicle Identification Number: 5XXGM4A72DG******
Summary

HEARD ABOUT RECALL ON NEWS FOR 2013 KIA OPTIMA ON SATURDAY, 2.29.2020. FOR ENGINE FIRES. DEALERSHIPS WERE ALREADY CLOSED. CALLED RICK CASE KIA FIRST THING THIS MORNING, 3.1.2020. LARRY IN THE SERVICE DEPARTMENT WAS VERY RUDE AND SAID HE WASN'T SURE WHAT I WAS TALKING ABOUT, THEY DO NOT KNOW OF ANY RECALLS. VERY DISMISSIVE. I'M NOT QUITE SURE HOW KIA KEEPS GETTING AWAY WITH THESE TYPES OF THINGS. YOU WANT ME TO KEEP MY FAMILY IN A DEATH TRAP? GTFOH. THIS IS THE 4TH OR 5TH MAJOR RECALL ON MY CAR. ONE OF THE OTHER MAJOR RECALLS WAS FOR METAL SHAVINGS IN THE OIL. AFTER BULLDOG KIA, THEY WERE GREAT, REPLACED THE ENTIRE ENGINE, MY CAR STARTED EATING OIL LIKE CRAZY. I SWITCHED TO HIGH MILEAGE, FULL SYNTHETIC, 5W30 INSTEAD OF 5W20, OIL THINKING IT WOULD HELP SINCE IT HAS SO MANY MILES ON IT. IT DIDN'T. YOU'RE SUPPOSED TO GET 5K MILES WITH FULL SYNTHETIC BEFORE ANOTHER OIL CHANGE, MY CAR IS COMPLETELY OUT OF OIL WITHIN 2K MILES. SO I'M ADDING OIL MYSELF BETWEEN OIL CHANGES. WHEN CONTACTING RICK CASE KIA, I WAS TOLD "JUST LET IT BLOW UP BECAUSE WE DO NOT COVER OIL CONSUMPTION". TO ME, THIS IS ABSOLUTELY ABSURD. I'VE SPENT MONEY ON THIS CAR. THIS IS MY FAMILY'S CAR, THIS IS HOW I GET TO AND FROM WORK TO BE ABLE TO PAY FOR THIS [XXX] CAR....AND I GET TOLD TO LET IT BLOW UP. PARTS OF THIS DOCUMENT HAVE BEEN REDACTED TO PROTECT PERSONALLY IDENTIFIABLE INFORMATION PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6).

03/01/2020
Components: ENGINE
Incident Date: 02/14/2020
Crash: No
Fire: No
Vehicle Identification Number: KNAGM4AD5D5******
Summary

ENGINE FAILURE DIE TO RECALLED MOTOR ISSUES BUT NO RECALL ON HYBRID. KIA REFUSING TO REPLACE MOTOR

02/28/2020
Components: STEERING
Incident Date: 12/17/2019
Crash: No
Fire: No
Vehicle Identification Number: 5XXGN4A7XDG******
Summary

WHEN DRIVING THE VEHICLE THE STEERING WHEEL IS MAKING A CLACKING NOISE. THE STEERING WHEEL IS LOOSE

02/21/2020
Components: ENGINE
Incident Date: 02/14/2020
Crash: No
Fire: No
Vehicle Identification Number: KNAGM4AD5D5******
Summary

MY 2013 KIA OPTIMA HYBRID BEGAN SUDDENLY HAVING A KNOCKING NOISE IN THE MOTOR. HAD IT TOWED TO KIA AND WAS TOLD IT HAD THE EXACT SAME ISSUE THAT THE 2013 OPTIMA WERE HAVING THAT WERE COVERED BY A RECALL EXCEPT MINE WAS A HYBRID AND THE RECALL HAD NOT INCLUDED HYBRIDS

02/19/2020
Components: ENGINE
Incident Date: 02/19/2020
Crash: No
Fire: No
Vehicle Identification Number: KNAGM4AD6D5******
Summary

THE CAR ENGINE STARTED KNOCKING AND THEN COMPLETELY FAILED AT 114,000 MILES. I WAS GOING 35 MPH AND MY OIL HAS BEEN CHANGED REGULARLY.

02/18/2020
Components: STRUCTURE
Incident Date: 02/03/2020
Crash: No
Fire: No
Vehicle Identification Number: 5XXGR4A62DG******
Summary

POOR PAINT JOBS AND NOT CAR HAS LOTS OF PEELING AND CHIPPED PAINT SPOTS. SEEMS TO BE VERY POOR WORKMANSHIP AND NOW WE ARE STUCK WITH A PEELING CAR.

02/15/2020
Components: ENGINE
Incident Date: 02/10/2020
Crash: No
Fire: No
Vehicle Identification Number: 5XXGR4A64DG******
Summary

ONE WEEK AFTER AN OIL CHANGE, I WAS (30 MILES AWAY FROM HOME) DRIVING ON A HIGHWAY AT A SPEED OF APPROXIMATELY 55MPH. I FELT A VIBRATION BEGIN. I TURNED OFF THE HEATER AND TURNED OFF THE STEREO. IMMEDIATELY I HEARD A HORRIFIC METALLIC BANGING NOISE COMING FROM THE ENGINE AREA. THERE WERE NO WARNING LIGHTS OR CEL ILLUMINATED. THE ENGINE STALLED AS I WAS TRAVELING DOWN THE HIGHWAY AND I HAD TO TRY TO PULL IT SAFELY TO THE EDGE OF THE ROAD. I WAS ABOUT 20 FEET AWAY FROM THE ENTRANCE TO A BUSINESS, SO I TRIED TO START THE CAR TO GET IT SAFELY OFF THE ROADWAY. IT TRIED TO START, BUT MADE AN EXTREMELY LOUD "KA-THUNK" SOUND AND THEN STARTED SMOKING FROM UNDER THE HOOD. I TURNED OFF THE FLASHERS, CALLED FOR A TOW TRUCK AND A RIDE HOME. I HAD THE VEHICLE TOWED TO AN INDEPENDENT MECHANIC NEAR MY HOME AND CALLED FOR A RIDE FOR MYSELF. ONCE I ARRIVED HOME, I CALLED KIA CONSUMER AFFAIRS AND REPORTED THE INCIDENT. THEY PROVIDED A CASE NUMBER AND STATED THAT I WOULD NOW NEED MY CAR TO BE TOWED TO A KIA DEALER FOR DIAGNOSIS. THE KIA DEALER DOES NOT CURRENTLY HAVE A LOANER VEHICLES, SO I AM WAITING UNTIL MONDAY TO HAVE MY CAR TOWED IN HOPES I CAN ACQUIRE A VEHICLE AT THAT TIME UNTIL THEY ARE ABLE TO DETERMINE IF KIA IS GOING TO REPLACE THE ENGINE. IN THE INTERIM, MY INDEPENDENT MECHANIC DID A QUICK INSPECTION AND STATED THERE ARE METAL SHAVINGS IN MY OIL AND IT APPEARS AS THOUGH MY ENGINE "BLEW A ROD." MY VIN DOESN'T MEET THE RECALL CRITERIA, BUT RATHER THE PI1803 BULLETIN. 2013 KIA OPTIMA SXL; I'M THE SECOND OWNER. IT'S BEEN BABIED, APPROPRIATE OIL CHANGES, 93K MILES.

02/11/2020
Components: STEERING
Incident Date: 02/03/2020
Crash: No
Fire: No
Vehicle Identification Number: 5XXGN4A78DG******
Summary

THE STEERING WHEEL MAKES A CLICKING SOUND WHEN YOU TURN IT WHILE STATIONARY AND DRIVING. WHILE DRIVING THE STEERING WHEEL SHAKES REALLY BAD AND MAKES A REALLY LOUD RATTLING SOUND.

02/11/2020
Components: EXTERIOR LIGHTING
Incident Date: 02/15/2019
Crash: No
Fire: No
Vehicle Identification Number: 5XXGN4A73DG******
Summary

HEADLIGHTS ARE CONSTANTLY GETTING DIMMER, CAN ONLY SEE ABOUT 2 FEET IN FRONT OF THE CAR WHEN DRIVING IN THE RAIN, FOG AND AT NIGHT. I HAVE CHANGED THE BULBS SEVERAL TIMES THINKING THIS WAS THE PROBLEM BUT CLEARING IT IS NOT. THERE IS A PROBLEM AND I FEAR DRIVING AT NIGHT AND IN FOG AND RAIN FOR FEAR OF SAFETY. THIS NEEDS TO BE RECALLED FOR THE SAFETY OF THE DRIVER AND THE PUBLIC. THIS ALL STARTED ABOUT A YEAR AGO. I THOUGHT MAYBE IT WAS MY VISION BUT MY HUSBAND AND SON BOTH AND A MECHANIC HAVE CONFIRMED THE SOMETHING IS CLEARLY WRONG THIS THE LIGHTING SYSTEM IN THE CAR.

02/03/2020
Components: ENGINE
Incident Date: 01/31/2020
Crash: No
Fire: Yes
Vehicle Identification Number: 5XXGN4A72DG******
Summary

TL* THE CONTACT OWNS A 2013 KIA OPTIMA. THE CONTACT STATED THAT WHILE DRIVIUNG APPROXIMATELY 25 MPH, THE VEHICLE STOPPED AND BLACK SMOKE STARTED TO EMERGE FROM THE ENGINE COMPARTMENT. THE CONTACT PULLED OVER TO THE SIDE OF THE ROAD. THE POLICE WAS PRESENT AND FIRE DEPARTMEN EXTINGUISHED THE FIRE, THE VEHICLE WAS TOWED TO AN IMPOUND LOT AND THEN TO THE RESIDENCE. THE VEHICLE WAS NOT TAKEN TO THE DEALER FOR A DIAGNOSTIC. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE VEHICLE WAS NOT REPAIRED. THE APPROXIMATE FAILURE MILEAGE WAS 100,000.

01/29/2020
Components: POWER TRAIN,ENGINE
Incident Date: 01/02/2020
Crash: No
Fire: No
Vehicle Identification Number: 5XXGR4A65DG******
Summary

TL* THE CONTACT OWNS A 2013 KIA OPTIMA. THE CONTACT STATED THAT WHILE DRIVING AT AN UNKNOWN SPEED, THE CHECK ENGINE WARNING LIGHT ILLUMINATED AND THE VEHICLE INDEPENDENTLY DECELERATED. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC WHO DIAGNOSED A CODE NUMBER: P1326. THE CONTACT CALLED THE NATIONWIDE KIA DEALER, LOCATED AT 1600 YORK RD, LUTHERVILLE TIMONIUM, MD 21093, AND SCHEDULED AN APPOINTMENT. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE VEHICLE WAS NOT REPAIRED. THE FAILURE MILEAGE WAS APPROXIMATELY 100,000.

01/29/2020
Components: ENGINE
Incident Date: 01/28/2020
Crash: No
Fire: No
Vehicle Identification Number: 5XXGN4A7XDG******
Summary

CAR WAS LOSING POWER DRIVING FROM THE DEALERSHIP WHICH INDICATED TO BRING CAR BACK IN THE NEXT DAY DUE TO ENGINE KNOCKING NOSE. ON THE DRIVE BACK HOME I WAS AT A STATIONARY STOP LIGHT AND ALL THE ENGINE LIGHTS CAME ON THE CONSOLE AND THE CAR DIED. IMMEDIATELY WHITE SMOKE CAME FROM UNDER THE HOOD ON ALL SIDES OF THE CAR AND INSIDE THE CAR WITH A CHEMICAL BURNING SMELL. SMOKE CONTINUED FROM UNDER THE HOOD FOR A FEW MINUTES. JUMPTED OUT OF THE CAR AS THE ENGINE WOULD NO LONGER START AS IT HAS SEIZED. CALLED A TOW TRUCK, HAD THE CAR TOWED AND NOW IT WILL NOT START AS THE ENGINE IS LOCKED. DEALERSHIP WILL CHARGE $1500 TO DIAGNOSE WHAT IS WRONG WITH THE ENGINE BUT WITH ALL THESE COMPLAINTS ON THIS VERY ISSUE THE POINT REMAINS THE KIA ENGINES SIEZE FOR NO APPARENT REASON AND NO RESOLUTION FROM THE KIA DEVELOPMERS/AUTO MAKERS. PLEASE RECALL THESE ENGINES SO THE CUSTOMERS CAN GET THEIR CARS FIXED AND FULLFILL CUSTOMER SERVICE SATISFACTION.

01/28/2020
Components: ENGINE
Incident Date: 01/25/2020
Crash: No
Fire: No
Vehicle Identification Number: 5XXGN4A71DG******
Summary

TL* THE CONTACT OWNS A 2013 KIA OPTIMA. THE CONTACT STATED WHILE DRIVING AT APPROXIMATELY 40 MPH THERE WAS AN ABNORMAL NOISE COMING FROM UNDER THE HOOD. THE VEHICLE LOST MOTIVE POWER AND STALLED. THE VEHICLE WAS RESTARTED HOWEVER, THE CHECK ENGINE WARNING LIGHT AND LOW OIL WARNING LIGHT WAS ILLUMINATED. THE CONTACT WAS UNABLE TO RESTART THE VEHICLE. THE VEHICLE WAS TOWED TO THE RESIDENCE WHERE IT WAS DIAGNOSED BY AN INDEPENDENT MECHANIC. THE CONTACT WAS INFORMED THAT THE STARTER NEEDED TO BE REPLACED. THE VEHICLE WAS REPAIRED HOWEVER, THE FAILURE RECURRED. AN UNKNOWN DEALER WAS CONTACTED AND IT WAS ADVISED TO HAVE THE VEHICLE TAKEN TO THE DEALER TO BE DIAGNOSED. THE CONTACT REFERENCED THE FAILURE TO NHTSA CAMPAIGN NUMBER: 17V22400 (ENGINE AND ENGINE COOLING). THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS UNKNOWN.

01/27/2020
Components: ENGINE
Incident Date: 01/25/2020
Crash: No
Fire: No
Vehicle Identification Number: 5XXGR4A62DG******
Summary

CAR TURNED OFF ON FREEWAY I 20 AND SAN AGUSTIN 11 PM 01/25/20 DALLAS TX

01/26/2020
Components: UNKNOWN OR OTHER
Incident Date: 01/16/2020
Crash: No
Fire: No
Vehicle Identification Number: 5XXGN4A79DG******
Summary

THE STEREO SYSTEM MAKES BEEP SOUNDS WHEN YOU PUSH THE BUTTONS BUT THE MUSIC SOUNDS, RADIO, AND PHONE WON'T COME THROUGH SPEAKERS AT ALL. I DO KNOW THAT THE KIA SOUL HAD THIS SAME PROBLEM AND WAS RECALLED FOR IT OUR CAR HAS 95,000 MILES ON IT SO I DON'T KNOW WHY THIS HAS HAPPENED

01/25/2020
Components: ENGINE
Incident Date: 11/03/2019
Crash: No
Fire: Yes
Vehicle Identification Number: 5XXGN4A7XDG******
Summary

WAS DRIVING MY DAUGHTER TO SCHOOL FOR THEATER PRACTICE ON A SUNDAY AND WITHIN LESS THAN 1 MINUTE OF PULLING OUT OF OUR DRIVE ALL THE LIGHTS CAME ON IN MY CAR AND IT WAS TOTALLY SEIZED, IT DIED . WE WERE IN THE MIDDLE OF TRAFFIC. ONE OF THE BUSIEST ROADS IN NASHVILLE ..AND WE HAD NO CONTROL OF THE CAR. WE WERE TERRIFIED WE WERE GOING TO GET INTO AN ACCIDENT. WE MADE A TURN AT THE LIGHT.. COASTING AND TRIED TO RESTART THE CAR IN THE MIDDLE OF ANOTHER BUSY ROAD .. WHERE WE BLOCKED A FAST FOOD DRIVE. THAT'S AS FAR AS IT WOULD GO. I TRIED TO START THE CAR BUT COULDN'T TELL IF IT WAS ON OR OFF. PUSH BUTTON IGNITION WAS NOT WORKING .. THEN SMOKED STARTED ROLLING OUT. WE JUMPED OUT AND CALLED 911 AS IT'S MY ONLY TRANSPORTATION AND BEING A SINGLE PARENT CAN'T AFFORD FOR IT TO BURN UP. IT SMELLED LIKE BURNED PLASTIC OR WIRES. THE FIRE DEPARTMENT CAME BUT THE FIRE WAS OUT. THEY COULD SMELL WHERE IT HAD BURNED AND THEY HELPED ME PUSH IT INTO A NEARBY PARKING LOT TO GET US OUT OF TURNING TRAFFIC. I HAD NO POWER STEERING AND ALL THE POWER WORKED BUT THE ENGINE WAS SEIZED.. OUT OF NO WHERE. HERE WE WERE STRANDED AND CRYING. SHE WAS CALLING SCHOOL AS TO NOT GET IN TROUBLE AND I WAS CALLING MY PARENTS FOR A RIDE.

01/22/2020
Components: ENGINE
Incident Date: 01/20/2020
Crash: No
Fire: Yes
Vehicle Identification Number: 5XXGR4A68DG******
Summary

TL* THE CONTACT OWNS A 2013 KIA OPTIMA. THE CONTACT STATED THAT WHILE DRIVING AT 45 MPH, THE VEHICLE FAILED TO RESPOND WHEN THE ACCELERATOR PEDAL WAS DEPRESSED. THERE WAS NO WARNING LIGHTS ILLUMINATED. AS THE CONTACT PULLED THE VEHICLE TO THE SIDE OF THE ROAD TO CALL FOR ASSISTANCE, SMOKE AND A FIRE STARTED UNDER THE HOOD. THE FIRE HAD ENGULFED THE VEHICLE AND A MAJORITY OF THE VEHICLE WAS DESTROYED BY THE TIME POLICE AND FIRE ARRIVED. A POLICE REPORT WAS NOT FILED AND NO INJURIES WERE SUSTAINED. THE VEHICLE WAS TOWED TO THE CONTACT'S RESIDENCE WHERE THE VEHICLE REMAINED. THE MANUFACTURER HAD BEEN NOTIFIED OF THE FAILURE AND WAS INFORMED THAT AN INVESTIGATOR WOULD BE SENT TO INSPECT THE VEHICLE. THE DEALER WAS NOT NOTIFIED OF THE FIRE. THE VEHICLE WAS INCLUDED IN NHTSA CAMPAIGN NUMBER: 17V224000 (ENGINE AND ENGINE COOLING) BUT WAS NOT REPAIRED. THE CONTACT ALSO LINKED THE NHTSA CAMPAIGN NUMBER: 18V907000 (FUEL SYSTEM, GASOLINE, ENGINE) AS A POSSIBLE CAUSE FOR THE FAILURE. THE VEHICLE WAS DESTROYED. THE FAILURE MILEAGE WAS 81,549.

01/22/2020
Components: ENGINE
Incident Date: 01/21/2020
Crash: No
Fire: No
Vehicle Identification Number: 5XXGN4A7XDG******
Summary

TL* THE CONTACT OWNS A 2013 KIA OPTIMA. THE CONTACT STATED WHILE DRIVING 20 MPH, WHEN THE VEHICLE STALLED. THE CONTACT STATED MULTIPLE WARNING LIGHTS WERE ILLUMINATED. THE VEHICLE WAS TOWED TO THE RESIDENCE. THE CONTACT STATED AN INDEPENDENT MECHANIC VISITED RESIDENCE AND AFTER INSPECTING THE VEHICLE, INFORMED HIM THE ENGINE NEEDED TO BE REPLACED. UPON INVESTIGATION, THE CONTACT ASSOCIATED THE FAILURE WITH NHTSA CAMPAIGN NUMBER: 17V224000 (ENGINE AND ENGINE COOLING). THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. A DEALER WAS NOT CONTACTED. THE MANUFACTURER WAS NOT INFORMED OF FAILURE. THE FAILURE MILEAGE WAS 110,000.

01/21/2020
Components: ENGINE
Incident Date: 12/15/2019
Crash: No
Fire: No
Vehicle Identification Number: 5XXGM4A75DG******
Summary

I WAS DRIVING THEN ALL OF A SUDDEN MY CAR CUT OFF, I CANT GET IT TO CRANK. TWO DIFFERENT PEOPLE THINK THE ENGINE HAS LOCKED UP FOR NO REASON

01/20/2020
Components: ELECTRICAL SYSTEM,ENGINE
Incident Date: 12/03/2019
Crash: No
Fire: No
Vehicle Identification Number: 5XXGR4A63DG******
Summary

WHILE I WAS DRIVING THE CAR STOP RUNNING WHILE IN MOTION ON A CITY STREET.

01/15/2020
Components: ENGINE
Incident Date: 01/13/2020
Crash: No
Fire: No
Vehicle Identification Number: 5XXGN4A7XDG******
Summary

TL* THE CONTACT OWNS A 2013 KIA OPTIMA. THE CONTACT STATED WHILE HIS SPOUSE WAS TRAVELING AT APPROXIMATE 35 MPH, THE VEHICLE MADE A LOUD NOISE AND THE VEHICLE SHUT OFF WITHOUT WARNING. THE VEHICLE WAS TOWED TO THE CONTACTS RESIDENCE. THE CONTACT HAS REFERENCED THE FAILURE TO NHTSA CAMPAIGN NUMBER: 17V224000 (ENGINE AND ENGINE COOLING) HOWEVER THE VEHICLE WAS TAKEN TO THE DEALER FOR A DIAGNOSIS AND REPAIRS. ENGINE WAS REPLACED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS. *DT KIA WOULD REIMBURSE THE CONSUMER FOR A RENTAL CAR AND THE TOW BILL.*JB

01/13/2020
Components: ENGINE
Incident Date: 01/03/2020
Crash: No
Fire: No
Vehicle Identification Number: 5XXGN4A7XDG******
Summary

THE STARTER MELTED CAUSING THE ENGINE TO LOCK UP

01/12/2020
Components: ENGINE
Incident Date: 01/10/2020
Crash: No
Fire: No
Vehicle Identification Number: 5XXGM4A76DG******
Summary

WHILE DRIVING THERE WAS A SUDDEN KNOCKING IN THE ENGINE AND THEN THE ENGINE SEIZED LOSING PRESSURE THE MIDDLE OF THE ROAD HAD TO PUSH IT OFF TO SIDE WOULD NOT START BACK UP THIS HAPPENED 300 MILES AFTER LAST OIL CHANGE CAR DISABLED DUE TO ENGINE FAILURE.

01/11/2020
Components: STRUCTURE,ENGINE
Incident Date: 01/11/2020
Crash: No
Fire: Yes
Vehicle Identification Number: KNAGM4A77D5******
Summary

ON 1/11/2020 MY 16 YEAR OLD SON WAS DRIVING THE 2013 KIA OPTIMA WHEN THE VEHICLE LOST ENGINE POWER. HE WAS ABLE TO GET THE VEHICLE OFF THE ROADWAY AT WHICH TIME THE VEHICLE STALLED AND BURST INTO FLAMES. THE VEHICLE HAS HAD NO PRIOR MECHANICAL ISSUES. THERE HAVE BEEN NO WARNING LIGHTS.

01/10/2020
Components: ENGINE
Incident Date: 01/02/2017
Crash: No
Fire: No
Vehicle Identification Number: 5XXGM4A7XDG******
Summary

TL* THE CONTACT OWNS A 2013 KIA OPTIMA. THE CONTACT STATED THAT WHILE DRIVING AT 20 MPH, WITHOUT WARNING THE VEHICLE LOST MOTIVE POWER. THE CONTACT STATED THAT THE POWER STEERING AND BRAKES WAS INOPERABLE. THE VEHICLE WAS TAKEN TO AN UNKNOWN DEALER WHERE THE ENGINE WAS REPLACED . THE CONTACT STATED THAT TWO YEARS LATER THE ENGINE CEASED AND WAS REPLACED BY THE SAME THE UNKNOWN DEALER. THE CONTACT STATED THAT WITHIN 24 HOURS OF THE SECOND ENGINE REPLACEMENT, THE VEHICLE STARTED TO VIBRATE ABNORMALLY WHILE DRIVING. THE VEHICLE WAS TAKEN TO THE UNKNOWN DEALER FOR A THIRD TIME TO BE DIAGNOSED. THE CONTACT WAS INFORMED THAT OF A MISFIRE ON CYLINDER NUMBER 1. THE CONTACT STATED THAT THE IGNITION COIL IN CYLINDER 1 WAS REPLACED, THE DIAGNOSTIC TROUBLE CODE WAS RESET AND THE VEHICLE WAS TEST DRIVEN. THE FAILURE WAS NOT DUPLICATED. THE MANUFACTURER WAS CONTACTED AND INFORMED OF THE FAILURE. THE FAILURE MILEAGE WAS UNKNOWN.

01/09/2020
Components: ENGINE
Incident Date: 01/06/2020
Crash: No
Fire: No
Vehicle Identification Number: KNAGM4AD0D5******
Summary

I WAS DRIVING ON THE HIGHWAY WHEN I STARTED HEARING A KNOCKING SOUND COMING FROM THE ENGINE. IT GOT REALLY LOUD, LOST POWER AND LOW VOLTAGE WARNING POPPED UP. PULLED OVER AND THE KNOCKING GOT LOUDER. WHILE SHIFTING LANES WITH NO POWER I ALMOST GOT IN SEVERAL ACCIDENTS. GOT TO THE SHOULDER AND KNOCKING GOT WORSE. AS I WAS ON THE SHOULDER WITH HAZARDS ON THE WHOLE CAR DIED OUT INCLUDING HAZARDS. WAS OUT UNTIL 1130PM WITH NO HAZARDS WAITING FOR A TOW. GOT IT TO KOA THE NEXT DAY AND THEY SAID ENGINE WAS SEIZED, THEY WANT ME TO PAY $1300 JUST TO TAKE THE ENGINE APART TO SEE WHAT PART IS DAMAGED. ON TOP OF THAT THEY SAID IT WOULD BE $7000-9000 FOR NEW ENGINE. THEY NEED TO RECALL THESE HYBRID ENGINES.

12/30/2019
Components: STEERING,WHEELS
Incident Date: 11/01/2019
Crash: No
Fire: No
Vehicle Identification Number: 5XXGN4A77DG******
Summary

STEERING WHEEL SLIPS WHILE TURNING LEFT OR RIGHT

12/30/2019
Components: STEERING
Incident Date: 03/04/2019
Crash: No
Fire: No
Vehicle Identification Number: 5XXGN4A76DG******
Summary

EVERY TIME HI TURN THE CAR LEFT OR RIGHT IT MAKES A SEVERE CLUNKING SOUND NOW VIBRATES GOING DOWN THE ROAD MY MOTHER'S CAR SAME TYPE DOES THE SAME THING.

12/30/2019
Components: FUEL/PROPULSION SYSTEM
Incident Date: 12/26/2019
Crash: No
Fire: No
Vehicle Identification Number: 5XXGM4A77DG******
Summary

I WAS DRIVING DOWN THE HIGHWAY WITH CRUISE CONTROL SET ON 75 WITH 67 MILES TO EMPTY WHEN ALL SUDDEN THE CAR START SLOWING SPEED I LOOKED CRUISE CONTROL HAD SHUT OFF CHECK ENGINE LIGHT CAME ON THE JUST WENT DEAD ON THE SIDE OF ROAD THE WILL TURN ON TURN OVER TO WANNA CRANK BUT WON'T CATCH TO CRANK I CALLED THE DEALER SHIP AND EXPLAINED HE SHE SAID SHE SURE IT'S FUEL PUMP BECAUSE THEY JUST INSTALLED 2 THIS WEEK ON THE SAME CAR

12/24/2019
Components: ENGINE
Incident Date: 09/25/2019
Crash: No
Fire: No
Vehicle Identification Number: 5XXGN4A73DG******
Summary

TOLD I NEED A NEW ENGINE BUT IT WOULD NOT BE COVERED. I CALLED KIA AND THEY SAID TO GET A SECOND OPINION. MY ENGINE IS GETTING WORSE IN THE MEANTIME AND IT CONCERNS ME TO DRIVE IT. FROM A QUART AFTER 800 MILES TO 2.5 QUARTS AFTER 950 MILES IN ONLY A COUPLE OF MONTHS. WAS TOLD PIL CONSUMPTION IS NOT PART OF THE CURRENT RECALL, THOUGH MANY MECHANICS HAVE TOLD ME OTHERWISE. I HAVE LESS THAN 100K MILES ON IT MY CAR SHOULD NOT BE DOING THIS!

12/22/2019
Components: STEERING
Incident Date: 12/22/2019
Crash: No
Fire: No
Vehicle Identification Number: 5XXGR4A63DG******
Summary

THERE IS A LOUD CLANKING NOISE WHEN STEERING OR HITTING BUMPS. THIS HAPPENS OVER TIME AND HAS SIGNIFICANTLY GOTTEN WORSE. IT SEEMS TO BE UNSAFE NOW AND MY VEHICLE IS EVEN BELOW 100K MILES SO THIS SHOULD NOT BE AN ISSUE AT ALL.

12/21/2019
Components: ELECTRICAL SYSTEM,ENGINE
Incident Date: 12/11/2019
Crash: No
Fire: No
Vehicle Identification Number: 5XXGR4A69DG******
Summary

ON 12/11/2019 , I WAS DRIVING MY 2013 KIA OPTIMA SX TURBO WHEN SUDDENLY IT STARTED TO SPUTTER, AS I WAS ATTEMPTING TO PULL OVER THE ENGINE COMPLETELY SHUT OFF/ SEIZED IN THE MIDDLE OF THE ROAD.. I WAS FORCED TO PUT THE CAR IN NEUTRAL AND PUSH IT ONTO THE NEAREST SIDEWALK RAMP ONTO A STORAGE PARKING LOT.. AFTER THAT THE ENGINE WOULDNT TURN.. THE BATTERY WASNT DEAD BECAUSE THE RADIO, LIGHTS , DASHBOARD WOULD ALL TURN ON , BUT THE ENGINE WOULD NOT TURN OVER, IT WOULD NOT EVEN MAKE A SOUND AS IF IT WERE TRYING .. I TOWED IT TO THE NEAREST MECHANIC TO SEE WHAT WAS GOING ON AND THEY SAID THE ENGINE FROZE/ SEIZED AND THEY FOUND METALLIC PARTICLES IN THE OIL... I DID SOME RESEARCH AND IT LOOKS LIKE SOME KIA OPTIMA ENGINES HAVE A CERTAIN RECALL FOR PREMATURE BEARING WEAR AND TEAR INSIDE OF THEM THAT CAUSES THE ENGINE TO SEIZE, THIS SOUNDS EXACTLY LIKE WHAT HAPPENED TO MY KIA ... THE MECHANIC ALSO ADVISED ME THAT THERE WAS A SHORTAGE THAT CAUSED MY COMPUTER TO BURN OUT... NOT SURE IF RELATED BUT THE ISSUE WITH MY ENGINE DEFINITELY SOUNDS LIKE A COMMON RECALL ISSUE WITH 2011-2014 KIA OPTIMAS ... I LOOKED UP MY VIN # NOTHING POPS UP BUT WHEN I SEARCH FOR GENERAL INFO ON KIA RECALLS , ENGINE SEIZING IS ONE OF THEM.. PLEASE ADVISE ON WHAT TO DO..

12/16/2019
Components: STEERING
Incident Date: 09/01/2019
Crash: No
Fire: No
Vehicle Identification Number: 5XXGN4A78DG******
Summary

STERING WHEEL FEELS LIKE IS GETTING STUCK WHEN TURNING LEFT OR RIGHT.STERING WHEEL HAS A SIZEABLE PLAY.IT SEEMS THAT IS GETTING WORST BOTH PROBLEMS.

12/14/2019
Components: ENGINE
Incident Date: 11/27/2019
Crash: No
Fire: No
Vehicle Identification Number: 5XXGN4A77DG******
Summary

OIL CONSUMPTION ISSUES: I GOT AN OIL CHANGE ON 11/27/19 I EXPLAINED THAT I HAD TO PUT OIL IN IT SEVERAL TIMES IN BETWEEN OIL CHANGES. THE PERSON AT KIA TOLD ME TO COME BACK IN 1000 FOR THEM TO CHECK IT (NOT TO ADD OIL) I CHECKED IT THE MORNING 12/8/19 AT 900 MILES - IT WAS UNDER THE LOW MARK AND I WAS 2 HOUR AWAY FROM HOME. I TOOK IT BACK TO KIA ON MONDAY EVENING 12/9/19 ALMOST 1200 MILES FROM THE LAST OIL CHANGE.). PERSON AT KIA STAID I WAS DOWN 2 LITERS (VERY LITTLE OIL ON THE END OF THE DIP STICK . THE OIL LIGHT DID NOT COME ON, BUT IT DID FLICKER A FEW LIGHT ON MY 2 HOUR DRIVE HOME ) ' KIA ADVISED I'M OVER MY 100,000 MILES AND THAT'S NOT PART OF THE ENGINE RECALL. I WENT HOME, CHECKED THE INTERNET AND THERE TENS OF THOUSANDS OF BLOG ABOUT OIL CONSUMPTION. 1 DAY AGO THERE WAS A NEW STORY, WHERE KIA DENIED A PERSON CLAIM AFTER THE ENGINE SEIZED. AN INSPECTION FOUND A HOLE IN THE ENGINE BLOCK. THE MECHANIC WROTE IN A REPORT THAT IT WAS MOST LIKELY CAUSED BY A LACK OF LUBRICATION; THEREFORE KIA DID NOT PAY. KIA IS AWARE OF THE OIL CONSUMPTION ISSUES. MY LOCAL DEALERSHIP RECEIVED HUNDRED'S OF COMPLAINTS BUT I WAS TOLD THERE IS NO RECALL FOR THAT ISSUE. IF YOU GET IT CHECKED IT'LL READ FOR A DIFFERENT ISSUE OTHER THAT THE CURRENT ENGINE RECALL; IT WILL MISS UP YOUR CHANCES OF GETTING A NEW ENGINE WHEN IT SEIZES UP.) I DON'T FEEL LIKE I'M SAFE IN THIS VEHICLE AND KIA'S STILL PLAYING RUSSIAN ROULETTE WITH OUR LIVES.

12/12/2019
Components: ENGINE
Incident Date: 11/21/2019
Crash: No
Fire: No
Vehicle Identification Number: 5XXGM4A72DG******
Summary

I WAS LEAVING WORK AND MY CAR WOULDN'T CRANK, I THOUGHT IT WAS MY STARTER SO I REPLACED THE STARTER ONLY TO HEAR LOUD KNOCKING NOISE COMING FROM THE ENGINE. I WAS CONCERNED WITH THE WORK FROM FIRESTONE SO I TOOK MY CAR. WHILE DRIVING THE CAR ON A BUSY INTERSECTION MY CAR, A 2013 KIA OPTIMA JUST SHUT OFF COMPLETELY AFTER THE STARTER WAS REPLACED. I INITIALLY THOUGHT IT HAPPENED DURING THE REPLACEMENT OF THE STARTER BUT AN ADJUSTER CAME OUT AND RULED THE STARTER WAS BRAND NEW AND HAD NOTHING TO DO WITH THE ENGINE. AS I CONTINUE TO READ ONLINE REVIEWS I SEE IT CAN BE A PROBLEM WITH THE ENGINES ON KIA. I HAVE A LOUD KNOCKING NOISE COMING FROM THE ENGINE WITH METAL FLAKES IN THE OIL.

12/11/2019
Components: ENGINE
Incident Date: 12/10/2019
Crash: No
Fire: Yes
Vehicle Identification Number: 5XXGN4A72DG******
Summary

MY BATTERY INDICATOR LIGHT CAME ON WHILE DRIVING ON HUDSON BRIDGE RD. AT THE TRAFFIC LIGHT THE CAR WOULD NOT TAKE OFF AFTER THE LIGHT CHANGE. I TRIED TO TURN THE CAR OFF TO RESTART, BUT IT WOULD NOT TURN OFF OR MOVE. THERE WAS SMOKE COMING FROM UNDER THE HOOD. SOMEONE HELPED ME PUSH OUT THE STREET AND THE NEXT THINK WE NOTICE ARE FLAMES COMING FROM UNDER THE HOOD. THE CAR WAS ON FIRE AND A WORKER AT A NEARBY SHOP USED AN ENTIRE FIRE EXTINGUISHER BUT THE FLAMES CONTINUED UNTIL THE FIRE DEPARTMENT ARRIVED TO PUT OUT. THE FIRE BURNED THE FRONT OF THE CAR AND TIRES.

12/11/2019
Components: ENGINE
Incident Date: 05/16/2019
Crash: No
Fire: Yes
Vehicle Identification Number: KNAGM4A73D5******
Summary

TL* THE CONTACT OWNS A 2013 KIA OPTIMA. THE CONTACT STATED THAT THE VEHICLE WAS REPAIRED PER NHTSA CAMPAIGN NUMBER: 17V224000 (ENGINE AND ENGINE COOLING) AT EVERGREEN KIA (LOCATED AT 9205 S WESTERN AVE, CHICAGO, IL 60643, (800) 211-3116). THE DEALER REPLACED THE ENGINE IN JANUARY OF 2019. WHILE THE VEHICLE WAS PARKED IN THE GARAGE, THE CONTACT ATTEMPTED TO START THE IGNITION, BUT WAS UNSUCCESSFUL AS SMOKE APPEARED. THERE WERE NO WARNING INDICATORS ILLUMINATED. THE CONTACT EXITED THE VEHICLE, OPENED THE HOOD, AND SAW FLAMES. THE CONTACT'S HUSBAND WAS ABLE TO EXTINGUISH THE FIRE. THE FIRE AND POLICE DEPARTMENTS WERE NOT CONTACTED. THE VIN WAS INCLUDED IN NHTSA CAMPAIGN NUMBER: 18V907000 (FUEL SYSTEM, GASOLINE, ENGINE). THE VEHICLE WAS TOWED TO BERWYN KIA (LOCATED AT 7050 OGDEN AVE, BERWYN, IL 60402, (708) 797-0300) WHERE IT WAS DIAGNOSED WITH NEEDING THE STARTER AND STARTER SYSTEM REPLACED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS INFORMED OF THE FAILURE. THE FAILURE MILEAGE WAS 120,000.

12/09/2019
Components: ENGINE
Incident Date: 12/07/2019
Crash: No
Fire: No
Vehicle Identification Number: 5XXGR4A68DG******
Summary

DRIVING THE CAR DOWN THE HIGHWAY AT 60MPH ENGINE LIGHT CAME ON AND MOTOR STARTING VIOLENTLY SHAKING AND IMMEDIATE LOSS OF POWER

12/06/2019
Components: FUEL/PROPULSION SYSTEM
Incident Date: 12/01/2019
Crash: No
Fire: No
Vehicle Identification Number: 5XXGR4A68DG******
Summary

WHILE IN MOTION ON CITY STREET, VEHICLE SHUT DOWN. TRIED TO RESTART VEHICLE, ALL LIGHTS WOULD BLINK AND ENGINE SOUNDED LIKE IT SPUTTERED BUT DID NOT TURN ON.

12/05/2019
Components: POWER TRAIN,ENGINE
Incident Date: 12/04/2019
Crash: No
Fire: No
Vehicle Identification Number: 5XXGN4A70DG******
Summary

DRIVING AND CHECK ENGINE LIGHT CAME ON THEN CAR JUST STOPPED RUNNING AND WOULD NOT START, ON A STATE ROAD

12/04/2019
Components: STEERING
Incident Date: 09/06/2019
Crash: No
Fire: No
Vehicle Identification Number: 5XXGM4A79DG******
Summary

WHILE STEERING THE STEERING WHEEL MAKE A CLICKING SOUND ALMOST LIKE SOMETHING IS BROKEN. THIS STEERING ISSUE HAPPENS WHETHER STATIONARY OR MOVING. THE SOUND ONLY HAPPENS WHILE TURNING THE STEERING WHEEL.

12/04/2019
Components: ENGINE
Incident Date: 11/23/2019
Crash: No
Fire: No
Vehicle Identification Number: 5XXGN4A72DG******
Summary

TL* THE CONTACT OWNS A 2013 KIA OPTIMA. WHILE DRIVING 55 MPH, THE VEHICLE SEIZED AND MULTIPLE WARNING INDICATORS ILLUMINATED. THE CONTACT STATED THAT THE INSTRUMENT PANEL WAS ILLUMINATED, BUT THE IGNITION WOULD NOT START. THE VEHICLE WAS TOWED TO AN IMPOUND LOT AND THEN TO THE CONTACT'S RESIDENCE. AN INDEPENDENT MECHANIC CAME TO THE CONTACT'S RESIDENCE, BUT THE CAUSE OF THE FAILURE COULD NOT BE DETERMINED. THE CONTACT ASSOCIATED THE FAILURE WITH NHTSA CAMPAIGN NUMBER: 17V224000 (ENGINE AND ENGINE COOLING). THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE DEALER AND MANUFACTURER WERE NOT INFORMED OF THE FAILURE. THE FAILURE MILEAGE WAS 96,404.

12/03/2019
Components: VEHICLE SPEED CONTROL,ENGINE
Incident Date: 11/22/2019
Crash: No
Fire: No
Vehicle Identification Number: KNAGM4A71D5******
Summary

I WAS DRIVING ON THE HIGHWAY AROUND 70 MPH, PRESSED THE GAS PEDAL AND THEN THE ENGINE ACCELERATED AND THEN DECELERATED BACK TO ACCELERATING. BY THAT TIME, THE CAR LIGHTS ON THE DASHBOARD TURN ON AND THE GAS PEDAL WOULD NOT ACCELERATE THE CAR ANYMORE. THE CAR SLOWLY STARTED DECELERATING ON THE HIGHWAY, WHERE I MANAGED TO GET OFF OF THE HIGHWAY INTO A DIP ON A BIG STREET. HAD IT TOWED BECAUSE THE CAR'S ENGINE WOULD NOT START ANYMORE, BUT THE LIGHTS AND RADIO INSIDE WOULD TURN ON. I SAW OTHER PEOPLE ONLINE TALKING ABOUT THE SAME PROBLEM AND HOW THERE IS A RECALL ON CERTAIN VEHICLES, BUT WHEN I SEARCHED UP MY CAR'S VIN NUMBER, IT DOESN'T APPEAR TO BE ON THE RECALL LIST.

12/03/2019
Components: AIR BAGS
Incident Date: 11/22/2019
Crash: No
Fire: No
Vehicle Identification Number: 5XXGM4A71DG******
Summary

PASSENGER SEAT OCCUPANT SENSOR R/F SEAT CUSHION THE AIR BAG LIGHT STAYS ON CAR WAS NOT IN MOTION

11/29/2019
Components: ENGINE
Incident Date: 11/02/2018
Crash: No
Fire: No
Vehicle Identification Number: KNAGM4A79D5******
Summary

ENGINE STARTED MAKING NOISES AND DECREASED ACCELERATION THEN SOUNDED HORRIBLE AND SHUT DOWN. I'D REALLY LIKE TO GET THE CAR FIXED. I DON'T HAVE 3000 DOLLARS TO BUY A ENGINE I STILL OWE 16,000 ON THE CAR. YES THEY GOT ME.

11/25/2019
Components: FUEL/PROPULSION SYSTEM
Incident Date: 11/01/2019
Crash: No
Fire: No
Vehicle Identification Number: 5XXGN4A7XDG******
Summary

I NOTICED WHEN I AM AT A RED LIGHT AND I TAKE OFF TO GO, THE CAR MISFIRES AND STALLS FOR A MINUTE. I THEN NOTICED MY CAR WAS NOT GIVING THE ACCELERATION AND KEPT STALLING, AND A SERVICE ENGINE SOON LIGHT CAME ON WITH A CODE P0087 WHICH HAS TO DO WITH THE FUEL PRESSURE. I FEEL THIS COULD BE A CONCERN AS MY CAR COULD STALL WHILE I'M DRIVING WHICH WOULD MAKE IT DANGEROUS AS IT COULD STALL WHILE IM ON THE INTERSTATE OR WHILE I'M GOING THROUGH A LIGHT.

11/19/2019
Components: ENGINE
Incident Date: 11/15/2019
Crash: No
Fire: No
Vehicle Identification Number: 5XXGN4A72DG******
Summary

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

11/17/2019
Components: ENGINE
Incident Date: 11/11/2019
Crash: No
Fire: No
Vehicle Identification Number: 5XXGM4A70DG******
Summary

I WAS DRIVING AWAY FROM MY HOUSE GOING TO MY MOMS HOUSE SHE LIVES APPROXIMATELY 30 MINUTES FROM ME 15 MINUTES INTO THE DRIVE I STOP THE TRAFFIC LIGHT TRUNT RED THE CAR BEGAN TO START ACTING LIKE IT WAS ABOUT TO CUT OFF SO I PULLED OVER TO THE NEAREST STORE TO CALL FOR HELP BECAUSE I JUST KNEW I WASNT GO MAKE IT TO MY MOMS LOW AND BEHOLD WHEN I WENT TO CRANK IT BACK UP TO ATTEMPT TY O GO TO MY MOMS BEFORE HELP CAME IT WON'T STAY CRANK SO I WAITED IN MY CAR UNTIL MY MOM AND THE TOW TRUCK ARRIVED NOW THE CAR IS JUST SITTING IN MY YARD UNTIL I FIND OUT WHAT'S REALLY WRONG WITH IT

11/17/2019
Components: POWER TRAIN,UNKNOWN OR OTHER,ENGINE
Incident Date: 11/15/2019
Crash: No
Fire: No
Vehicle Identification Number: 5XXGR4A62DG******
Summary

2013 KIA OPTIMA SPORT WITH APPROXIMATELY 47,000 MILES LOSS OF TURBO. PULLED OUT OF MY GARAGE AND MY CAR SEEMED SLUGGISH. I NOTICED THE ENGINE LIGHT WAS ON. AS I ACCELERATED MY TURBO DID NOT SEEM TO KICK IN AND MY CAR WOULD REV UP AND NOT ACCELERATE VERY WELL. CALLED KIA THEY SAID I HAVE 5 YEAR OR 50,000 MILE WARRANTY. I TOLD THEM I ALSO HAVE 10 YEAR 100 MILE POWERTRAIN WARRANTY. JUST RAN A RECALL CHECK AND NHTSA STATES RECALL ON LONG BLOCK ENGINE AND TURBO RECALL ON MY SPORT MODEL.

11/15/2019
Components: UNKNOWN OR OTHER,ENGINE,FUEL/PROPULSION SYSTEM
Incident Date: 10/28/2019
Crash: No
Fire: No
Vehicle Identification Number: KNAGM4A77D5******
Summary

I WAS DRIVING TO WORK-FREEWAY 65 WHEN CHECK ENGINE LIGHT AND OIL LIGHT CAME ON. THE CAR DROPPED POWER AND I COULD HAVE HAD SERIOUS INJURIES TO MYSELF AND OTHERS. I CONTACTED KIA AND THEY HAD IT TOWED TO DEALER-DEALER AND KIA 800# GIVE YOU THE RUN AROUND-THEY SAID THERE ENGINEERS TOLD THEM WE NEED TO DO OIL COMSUMPTION TEST AND TOLD ME TO PICK UP THIS DANGEROUS CAR AND DRIVE IT. I HAVE MADE NUMEROUS CALLS TO KIA AND THEY NEVER CALL BACK- I EVEN ASKED THE SERVICE MANAGER IF HE HAS DRIVEN MY CAR AND HE SAID NO. THIS IS NOT TAKING CARE OF YOUR CONSUMERS/CUSTOMERS TO EVEN ASK ME TO PLACE MY LIFE IN DANGER TO KEEP DRIVING THIS CAR-THEY ARE WELL AWARE OF FIRES AND THE SERIOUSNESS OF DRIVING THIS CAR AND PUTTING OTHERS IN DANGER-MY CAR HAS SAT AT KIA -INDEPENDENCE, MO FOR 2 1/2 WEEKS AND I ALSO RECEIVED NO RECALL NOTICE EVER. MY CAR HAD 5 RECALLS AT THE TIME IT WAS TOWED THE MOST SERIOUS RECALL IS SC147 NHTSA 17V224 MY CAR HAD 65,000 MILES . THERE IS NO WAY I WILL DRIVE THAT CAR UNTIL KIA RESOLVES THE ISSUES, I ALSO HAD LARGE AMOUNT OF WHITE SMOKE- COMING FROM TAIL PIPE-DEALER SAID CAR BURNING OIL DON,T KNOW WHERE,WELL THAT ISN.T SO TRUE. DEALER AID MOTOR NEEDS REPLACED BUT IT IS OUT OF THERE HANDS BECAUSE ENGINEERS SAID OIL TEST NEEDS DONE.DRIVE IT COME IN EVERY WEEK SO THEY CAN SEE HOW MUCH OIL IT BURNS-I AM GLAD THEY THINK OUR TIME ISN.T IMPORTANT OR OUR SAFETY-THIS IS THERE MISTAKES AND THEY NEED TO RESOLVE IT.

11/13/2019
Components: ENGINE
Incident Date: 11/04/2019
Crash: No
Fire: No
Vehicle Identification Number: 5XXGR4A63DG******
Summary

TL* THE CONTACT OWNS A 2013 KIA OPTIMA. THE CONTACT STATED THAT THE VEHICLE STALLED WHILE DRIVING 50 MPH AND THE CHECK ENGINE OIL INDICATOR ILLUMINATED. THE CONTACT PULLED THE VEHICLE OVER AND FILLED THE VEHICLE WITH OIL, DESPITE THE FACT THAT THE VEHICLE RECENTLY HAD AN OIL CHANGE. THE CONTACT TOOK THE VEHICLE TO AN INDEPENDENT MECHANIC WHERE IT WAS DIAGNOSED THAT THE ENGINE ROD AND IGNITION COIL WERE DEFECTIVE. THE MANUFACTURER AND DEALER WERE NOT NOTIFIED OF THE FAILURE. THE VEHICLE HAD NOT BEEN REPAIRED. THE FAILURE MILEAGE WAS UNKNOWN.

11/11/2019
Components: UNKNOWN OR OTHER,ENGINE
Incident Date: 11/09/2019
Crash: No
Fire: No
Vehicle Identification Number: KNAGM4A79D5******
Summary

THE CAR STARTED TO MAKE A TICKING SOUND, WHILE IN MOTION ON A CITY STREET, QUICKLY TOOK THE CAR TO A SHOP & WAS TOLD THAT THE PART THAT HAD TO GET FIXED HAS TO DO WITH THE CODE PO1326

10/30/2019
Components: UNKNOWN OR OTHER
Incident Date: 10/22/2019
Crash: No
Fire: No
Vehicle Identification Number: 5XXGM4A79DG******
Summary

MY KIA OPTIMA SUDDENLY STARTED TO HAVE ISSUES WITH NO STARTING THE CAR RIGHT AWAY. I CHANGED THE BATTERY, AND THE ISSUE IS STILL PRESENT. I RAN A DIAGNOSTIC TEST AND NO CODE WAS DETECTED. I STARTED TO READY ONLINE AND IT SAID IT COULD HAVE BEEN A RECALL ISSUE SINCE MANY KIA OPTIMA OWNERS ARE EXPERIENCING THIS ISSUE. A FRIEND OF MINE WHO IS A MECHANIC SAID HE'S NEVER SEEN ANYTHING LIKE THIS.

10/29/2019
Components: POWER TRAIN,ENGINE,FUEL/PROPULSION SYSTEM
Incident Date: 10/01/2019
Crash: No
Fire: No
Vehicle Identification Number: 5XXGR4A68DG******
Summary

KIA ISSUED A RECALL FOR THE ENGINE BURNING CYLINDERS CAUSING FOREIGN OBJECTS TO GET INTO THE OIL CYCLE, AND CAUSING THE CAR TO STALL OUT. SO MY WIFE WAS DRIVING THE CAR ALONG THE HIGHWAY GOING 70MPH AND THE CAR COMPLETELY STALLED OUT AND COULD'VE RESULTED IN A SERIOUS WRECK, AND IF IT WOULD'VE THEY WOULD HAVE BEEN SUED. SO MY CAR WON'T RUN NOW, AND I GET IT TOWED TO THE DEALERSHIP AFTER I SEE THIS RECALL ABOUT THE ENGINE. THE DEALERSHIP TEST THE ENGINE AND TELL ME THE ENGINE IS FINE, BUT MY TURBO IS ACTUALLY BURNING METAL AND CAUSING FOREIGN OBJECTS TO GET INTO MY OIL CYCLE. SINCE IT'S NOT THE ENGINE THEY ARE REFUSING TO FIX IT. THE SAME EXACT THING THE RECALL IS CALLING FOR IS WHAT IS GOING ON IN MY CAR BUT IN A DIFFERENT PART. THEY ARE REFUSING TO GO IT AND WANT ME TO PAY OVER $2,500 TO HAVE IT FIXED WHEN IT'S A SERIOUS MALFUNCTION ON THEIR PART. IF MY WIFE WOULD'VE WRECKED I'M SURE THEY WOULD BE BEGGING TO FIX IT SO THEY DIDN'T GET SUED! THIS IS NOT RIGHT WHAT IS GOING ON, AND I'M VERY UNHAPPY. IF IT WAS A CONSUMER PROBLEM IT WOULD BE NO BIG DEAL BUT THERE IS A RECALL GOING ON THAT IS HAPPENING TO MY VEHICLE THAT THEY ARE REFUSING TO FIX BECAUSE THEY SAY THE ENGINE TEST OUT FINE! WELL THE FOREIGN OBJECT IS STILL GETTING INTO MY OIL CYCLE AND COULD'VE LEAD TO A SERIOUS WRECK!

10/25/2019
Components: VEHICLE SPEED CONTROL,UNKNOWN OR OTHER,ENGINE
Incident Date: 10/24/2019
Crash: No
Fire: Yes
Vehicle Identification Number: 5XXGN4A79DG******
Summary

RECENTLY I HAVE BEEN HAVING ISSUES WITH MY VEHICLE IT WILL CUT OFF WHILE DRIVING THE AND I AM UNABLE TO APPLY THE BRAKES, JUST LAST NIGHT WHILE DRIVING THE VEHICLE IT STALLED OUT AND STARTED GOING SLOWLY I COULD NOT APPLY BRAKES TO THE CAR AND IT STARTED SMOKING FROM THE DASH AND THE ENGINE WITH NO OTHER CURRENT CONDITIONS I HAD TO THROW THE CAR IN PARK WITH OUT BEING ABLE TO USE THE BRAKES IN ORDER TO STOP THE VEHICLE THIS ALMOST CAUSED AN ACCIDENT AND ALMOST COST ME MY LIFE I NOTICED FROM OTHER COMPLAINTS OTHERS ARE HAVING THE SAME ISSUES WITH NO CURRENT SOLUTION OR PROBLEM THIS IS VERY WEIRD

10/23/2019
Components: STEERING
Incident Date: 10/21/2019
Crash: No
Fire: No
Vehicle Identification Number: 5XXGM4A75DG******
Summary

THE STEERING IS MAKING A VIBRATING, CLICKING NOISE. IT DOES THIS WHILE DRIVING, TURNING EVEN IF THE VEHICLE IS OFF AND STATIONARY.

10/23/2019
Components: SUSPENSION,SERVICE BRAKES
Incident Date: 06/01/2017
Crash: No
Fire: No
Vehicle Identification Number: KNAGM4ADXD5******
Summary

TL* THE CONTACT OWNS A 2013 KIA OPTIMA. WHILE DRIVING AT APPROXIMATELY 30 MPH, A WARNING INDICATOR ILLUMINATED, ADVISING THE CONTACT TO DISCONTINUE DRIVING THE VEHICLE. THE CHECK ENGINE WARNING INDICATOR ALSO ILLUMINATED. THE CONTACT HAD TO TURN THE VEHICLE OFF AND ON IN ORDER FOR THE INDICATORS TO TURN OFF. IN ADDITION, WHILE ATTEMPTING TO COME TO A STOP, THE VEHICLE SHOOK AND HESITATED TO STOP APPROPRIATELY. THE CONTACT TOOK THE VEHICLE TO ARCHER KIA (LOCATED AT 11614 SOUTHWEST FWY, HOUSTON, TX 77031, 888-879-5194) WHERE REPAIRS WERE MADE TO THE HYDRAULICS. THE SPECIFIC PARTS WERE NOT IDENTIFIED; HOWEVER, THE FAILURE CONTINUED. THE CONTACT TOOK THE VEHICLE TO JOE MEYERS KIA (LOCATED AT 16484 NW FWY, HOUSTON, TX 77040, 713-587-9940) WHERE THE UPPER AND LOWER CONTROL ARMS AND BALL JOINTS WERE REPLACED; HOWEVER, THE FAILURE RECURRED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURES AND OPENED CASE NUMBER: 13386178. THE APPROXIMATE FAILURE MILEAGE WAS 90,000.

10/23/2019
Components: ENGINE
Incident Date: 10/22/2019
Crash: No
Fire: No
Vehicle Identification Number: 5XXGN4A78DG******
Summary

I WAS DRIVING DOWN A NEIGHBORHOOD ROAD AND THE CAR QUIT WORKING, ALL THE LIGHTS ON THE DASH POPPED UP AND THE CAR WOULD NOT START ANYMORE AFTERWARDS

10/21/2019
Components: ENGINE
Incident Date: 10/19/2019
Crash: No
Fire: No
Vehicle Identification Number: KNAGM4A78D5******
Summary

DURING A NORMAL DRIVE HOME THE ENTIRE CAR JUST STOPPED IN THE MIDDLE OF TRAFFIC. LEAVING ME STRANDED IN THE MIDDLE OF THE STREET. THE CAR WAS IN MOTION WHEN IT CUT OFF. LUCKILY I WAS ABLE TO GET IT TO STOP BEFORE THINGS GOT ANY WORSE. IT APPEARED THAT THE ENGINE HAD LOCKED UP. I HAD TO GET A TOW TRUCK TO TAKE IT TO A REPAIR SHOP.

10/19/2019
Components: STEERING
Incident Date: 10/18/2019
Crash: No
Fire: No
Vehicle Identification Number: 5XXGM4A78DG******
Summary

THERE IS A PROBLEM WITH THE STEERING. MAKING A CLICKING WHEN TURNING THE WHEEL FROM LEFT TO RIGHT THE WHEEL FEELS LIKE IT'S SLIPPING

10/15/2019
Components: AIR BAGS,UNKNOWN OR OTHER
Incident Date: 07/05/2019
Crash: No
Fire: No
Vehicle Identification Number: KNAGM4A72D5******
Summary

I HAVE OWNED MY VEHICLE FOR 3 YEARS. MY AIRBAG SENSOR LIGHT HAS COME ON FIR I THE 2ND TIME. I SPOKE WITH THE MANUFACTURER AND THEY ARE SHOWING NO DESIRE TO LOOK INTO THE PROBLEM WITHOUT THE BEING A SIZABLE EXPENSE TO MYSELF. ALSO MY BACK UP CAMERA IS SHOWING SIGNS OF CONNECTION ISSUES. BOTH I FEEL ARE A SSFETY CONCERN OF DRIVING THE VEHICLE.

10/14/2019
Components: STEERING
Incident Date: 08/07/2019
Crash: No
Fire: No
Vehicle Identification Number: 5XXGN4A77DG******
Summary

MY ELECTRONIC STABILITY CONTROL BOX HAD TO BE REPLACED WITH ONLY 66,000 MILES. THE STEERING BECAME BUMPY WITH NOISE. IT HAPPENED WHEN SLIGHTLY TURNING THE WHEEL IN EITHER DIRECTION.

10/10/2019
Components: STEERING,VEHICLE SPEED CONTROL,ENGINE
Incident Date: 10/10/2019
Crash: No
Fire: No
Vehicle Identification Number: 5XXGM4A72DG******
Summary

ON INTERSTATE 675 NORTH-GA CAR STALLED, LOST POWER TO THE ENGINE, EPS LIGHT, CHECK ENGINE LIGHT, OIL LIGHT CAME ON ON THE INSTRUMENT PANEL, NO POWER STEERING. I HAD TO CROSS TWO LANES OF INTERSTATE TRAFFIC TO TRY TO MAKE IT SAFELY TO THE SHOULDER. MY CAR WOULDN'T TURN OVER OR START. I LET THE CAR SIT FOR AN HOUR AND TRIED AGAIN TO START IT. I RECEIVED NO NOTICE OF ANY RECALLS FROM THE DEALER OR THE MANUFACTURER. IT WAS A DANGEROUS SITUATION TO BE IN ON THE INTERSTATE OR ANYWHERE FOR THAT MATTER.

10/09/2019
Components: STEERING
Incident Date: 05/17/2019
Crash: No
Fire: No
Vehicle Identification Number: KNAGM4A74D5******
Summary

MY CAR HAS BEEN MAKING A VERY LOUD CLICKING SOUND IN THE STEERING. I ALSO HAVE A HARD TIME STEERING AS IT PULLS AND IT SHAKES AND WILL STEERING.. IT VERY SCARY AND IT FEELS LIKE ITS GOING TO LOCK UP AT TIMES. THE CAR ONLY HAS 23,000 MILES ON IT.. GARAGE KEPT.

10/08/2019
Components: AIR BAGS
Incident Date: 05/01/2018
Crash: No
Fire: No
Vehicle Identification Number: 5XXGN4A71DG******
Summary

CLOCK SPRING IN STEERING WHEEL BROKE. HAS BEEN LIKE THIS FOR YEAR.

10/06/2019
Components: ELECTRICAL SYSTEM,WHEELS,ENGINE
Incident Date: 10/05/2019
Crash: No
Fire: No
Vehicle Identification Number: 5XXGM4A78DG******
Summary

MY CAR KEEPS HAVING SOME KIND OF AN ELECTRICAL GLITCH WHERE IT SEEMS MY BATTERY IS DEAD COMPLETELY WIPES THE MEMORY FROM THE CAR THEN IT'LL START 1 MINUTE LATER, TIRES KEEP GETTING EATING FROM THE INSIDE JUST ABOVE THE RIM, MOTOR HAS BEEN MAKING A TICKING NOISE SINCE I GOT THE CAR IT WAS LOOKED AT AS ONE OF THE RECALLS AND SAID IT WAS FINE, I FEEL THIS CAR IS UNSAFE FOR ME AND MY FAMILY, THE HAS EVEN SHUT OFF AS I WAS DRIVING DOWN THE ROAD ACTED LIKE IT WAS THE BATTERY WAS DEAD AND IT STARTED A COUPLE MINUTES LATER

10/06/2019
Components: ENGINE
Incident Date: 09/30/2019
Crash: No
Fire: No
Vehicle Identification Number: 5XXGN4A77DG******
Summary

MY CAR PUTS OUT EXHAUST AND LOSES POWER WHILE STEPPING ON THE GAS PEDDLE. OIL DISAPPEARS WHEN THIS HAPPENS. HAVE TO PUT OIL IN MY CAR ABOUT EVERY 2 WEEKS. ENGINE LIGHT COMES ON AND CAR WON'T GO. BEEN IN SHOP 4 TIMES BUT KIA WILL NOT FIX IT CORRECTLY BECAUSE THE ENGINE CODE THAT THEY NEED TO FIX THE ENGINE DOESN'T COME ON SO I NOW DON'T HAVE A CAR TO DRIVE BECAUSE THEY SAY THE ONLY FIX IS A NEW ENGINE BUT THEY WON'T FIX IT. ON GOING ISSUE FOR PAST 5 MONTHS. SAME THING EVERYTIME. THEY PUT A BANDAGE ON IT AND THEN IT LASTS FOR ABOUT 2 TO 5 WEEKS AND THEN DIES AGAIN. SAME ISSUE EVERY SINGLE TIME. THIS HAPPENS WHILE THE CAR IS IN MOTION AND THEN WHEN IT LOSES POWER MY CAR JUST SLOWS DOWN VERY QUICKLY AND WON'T GO. DANGEROUS/SCARY WHEN THIS HAPPENS ON THE FREEWAY. THE CAR ALSO DOES THIS BUCKING WHERE IT FEELS LIKE IT IS TRYING TO GO BUT WON'T.

10/05/2019
Components: VEHICLE SPEED CONTROL,ENGINE,FUEL/PROPULSION SYSTEM
Incident Date: 10/05/2019
Crash: No
Fire: No
Vehicle Identification Number: KNAGM4A78D5******
Summary

INTERMITTENT STALLING OF VEHICLE UPON SLOWING/STOPPING AT REDLIGHTS/STOP SIGNS IN WHICH ENGINE BEGINS LOSING POWER/GAS EITHER STALLS AS IF IT'S TRYING TO QUIT OR CAR STALLS & QUITS. THIS HAS HAPPENED NUMEROUS TIMES, NEARLY CAUSING ACCIDENTS & INCREASING IN FREQUENCY. I HAVE NOTICED MY MOTOR KNOCKING LOUDER & UPON VISUAL EXAM, THE ENTIRE MOTOR IS SHAKING WHICH CAN BE FELT WHILE DRIVING BUT MOST NOTICEABLE CAUSING CAR TO SHAKE WHEN AT AN IDOL. MOST RECENT, I'VE BEGAN TO SMELL A VERY STRONG ODOR OF GASOLINE UPON STARTING THE CAR BUT WORSENS UPON ACCELERATING. THE CAR IS RUNNING RICH, AND SMELL OF GASOLINE IS SO STRONG, WE HAVE TO ROLL DOWN WINDOWS. THE FUMES ARE MORE PROMINENT TOWARDS REAR OF CAR CLOSE TO EXHAUST. I CANNOT SEE ANY LEAKAGE OF FUEL WHEN LOOKING HOWEVER I AM LOSING FUEL SOMEWHERE BECAUSE MY GAS MILEAGE HAS GREATLY GOTTEN WORSE & BURNING THROUGH IT AT A FAST PACE. I TOOK IT TO KIA DEALERSHIP IN SALISBURY NC TODAY IN WHICH THEY UPGRADED COMPUTER SOFTWARE RELATED TO RECALL ON 2.4L GDI ENGINE AS I HAVE A 2013 KIA OPTIMA. MECHANIC STATES THE ENGINE TEST DID PASS BUT FEELS IT WILL NEED TO BE REPLACED AT SOME POINT?? MECHANIC SAID HE DIDN'T SMELL ANY GASOLINE BUT HE DID NOT TEST DRIVE THE CAR OR RUN DIAGNOSTIC TEST AS HE SAID I WOULD HAVE TO PAY THE $129 FEE......I DECLINED PAYING THE FEE AND REQUESTED IT BE DONE AS THIS IS A WELL KNOWN PROBLEM BUT THAT WAS DENIED. I NEED THIS ADDRESSED AND REPAIRED. IT IS DANGEROUS, COSTING ME MORE MONEY FOR GAS & AFFECTING MY JOB. PLEASE ADVISE.......THIS IS NOT ACCEPTABLE AND SHOULD NOT PLACE FINANCIAL OR SAFETY BURDENS ON OWNERS AS WE ALREADY PAY ENOUGH FINANCING AS WELL AS REGULAR/NORMAL WEAR & TEAR EXPENSES!! I'M STILL MAKING PAYMENTS ON MINE BUT BECOMING TOO DIFFICULT & DANGEROUS TO DRIVE ESP GETTING TO WORK SO I CAN SUPPORT MY FAMILY!!

10/02/2019
Components: ENGINE
Incident Date: 10/01/2019
Crash: No
Fire: No
Vehicle Identification Number: 5XXGN4A79DG******
Summary

TL* THE CONTACT OWNS A 2013 KIA OPTIMA. WHILE EXITING THE HIGHWAY AND PASSING ANOTHER VEHICLE, ALL POWER WAS LOST TO THE VEHICLE. THE CONTACT WAS ABLE TO TURN INTO A PARKING LOT AND THE ENTIRE INSTRUMENT PANEL ILLUMINATED. THE CONTACT ATTEMPTED TO RESTART THE VEHICLE AND SMELLED A BURNING ODOR. THE CONTACT QUICKLY EVACUATED THE VEHICLE ALONG WITH HER DISABLED DAUGHTER. THERE WERE NO FLAMES PRESENT. A TOW TRUCK DRIVER ARRIVED AT THE SCENE AND NOTICED THE BURNING ODOR. THE VEHICLE WAS TOWED TO DUTCH MILLER KIA OF CHARLESTON (335 MACCORKLE AVE SW, CHARLESTON, WV 25303, (855) 739-5369). THE VEHICLE WAS TOWED TO THE DEALER LAST NIGHT. THE DEALER CALLED THE CONTACT AND PROVIDED THEM WITH THE VEHICLE'S REPAIR HISTORY. THE ENGINE WAS REPAIRED SEVERAL TIMES IN THE PAST REGARDING AN UNKNOWN RECALL. IN MAY OF 2019, THE CONTACT CALLED THE MANUFACTURER BECAUSE SHE WAS CONCERNED ABOUT A KNOCKING NOISE THAT WAS GETTING LOUDER AND LOUDER. THE MANUFACTURER DIRECTED THE DEALER TO INSTALL A DEVICE TO ELIMINATE THE KNOCKING NOISE. THE DEVICE WOULD ENABLE THE VEHICLE TO BE DRIVEN 35 MPH SHOULD THE ENGINE MALFUNCTION FOR AN UNKNOWN DISTANCE. THE FAILURE MILEAGE WAS 116,000.

10/02/2019
Components: STEERING
Incident Date: 09/15/2019
Crash: No
Fire: No
Vehicle Identification Number: 5XXGM4A79DG******
Summary

WHILE DRIVING OR AT AN IDLING POSITION WHEN THE STEERING WHEEL IS STRAIGHT AND YOU MOVE IT LEFT OR RIGHT ABOUT AN INCH THERE IS A CLICKING NOISE. IT ALSO DOES THIS WHILE DRIVING AT ANY SPEED. IT'S BEEN GOING ON FOR ABOUT 3WKS NOW. I CALLED THE RECALL CORPORATE OFFICE AND APPARENTLY THERE ARE NO RECALLS FOR THIS HOWEVER, THERE ARE NOW 120 COMPLAINTS FOR THIS SAME PROBLEM... IS SOMETHING GOING TO BE DONE OR ARE WE WAITING FOR AN ACCIDENT TO HAPPEN??

10/01/2019
Components: ENGINE
Incident Date: 10/01/2019
Crash: No
Fire: No
Vehicle Identification Number: 5XXGN4A71DG******
Summary

MY 2013 KIA OPTIMA EX WITH A 2.4L...I WAS DRIVIN DOWN THE INTERSTATE AND CHECK ENGINE LIGHT CAME ON AND CAR WENT INTO A LEMP MODE. HAD CAR SCANED CODE IS P1326 SAME AS OTHER KIAS SAME YR LOOKED ONLINE TO SEE IF I HAD RECALLS ON MY CAR AND THERE IS NOT

09/30/2019
Components: UNKNOWN OR OTHER
Incident Date: 09/16/2019
Crash: No
Fire: No
Vehicle Identification Number: KNAGM4A73D5******
Summary

THE ENGINE LIGHT CAME ON A SENSOR WAS REPLACED BUT IT STILL COMES ON

09/23/2019
Components: POWER TRAIN
Incident Date: 09/22/2019
Crash: No
Fire: No
Vehicle Identification Number: 5XXGR4A67DG******
Summary

TL* THE CONTACT OWNS A 2013 KIA OPTIMA. WHILE DRIVING 60 MPH, THE CHECK OIL WARNING INDICATOR ILLUMINATED AND AN ABNORMAL KNOCKING SOUND WAS DETECTED. THE VEHICLE WAS PULLED OVER TO THE SIDE OF THE ROAD WHERE IT STALLED. THE CONTACT NOTICED SMOKE COMING FROM THE FRONT OF THE VEHICLE. THE VEHICLE WAS TOWED TO AN INDEPENDENT MECHANIC WHERE THE CONTACT WAS INFORMED THAT THE MOTOR SEIZED AND THE VEHICLE COULD NOT BE DIAGNOSED. THE VEHICLE WAS NOT TAKEN TO A DEALER FOR DIAGNOSTIC TESTING OR REPAIRS. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS 114,000.

09/16/2019
Components: UNKNOWN OR OTHER
Incident Date: 07/27/2019
Crash: No
Fire: No
Vehicle Identification Number: 5XXGR4A67DG******
Summary

MY KIA HAS LESS THAN 40,000 MILES AND THE LINE BESIDE THE TURBO IS LEAKING OIL LIKE CRAZY

09/13/2019
Components: ENGINE
Incident Date: 09/12/2019
Crash: No
Fire: No
Vehicle Identification Number: 5XXGR4A64DG******
Summary

'GLOW RELAY RECALL' VEHICLE WAS IN MOTION ON A CITY STREET WHEN THE ENGINE LIGHT STARTED FLASHING AND THE CAR WENT INTO LIMP MODE AND REQUIRED ME TO PULL OFF THE ROAD. THE ENGINE WAS SCANNED FOR THE CODE AND CAME UP AS P1326 'GLOW RELAY STUCK ON'. I LOOKED IT UP AND SAW THAT IT CAN BE COMMON IN THE HYUNDAI SONATA WHICH IS HYUNDAI'S VERSION OF A KIA OPTIMA WITH THE SAME ENGINE AND HYUNDAI DOES HAVE A RECALL FOR THAT ISSUE.

09/12/2019
Components: POWER TRAIN
Incident Date: 10/01/2018
Crash: No
Fire: No
Vehicle Identification Number: 5XXGR4A66DG******
Summary

VEHICLE CONTINUES TO RUN HOT AFTER REGULAR MAINTENANCE AND REPAIRS FROM A CERTIFIED KIA DEALER. ENGINE HAD BEEN REPLACED ONCE AND CONTINUES TO EXHIBIT THE SAME BEHAVIORS AFTER MULTIPLE ATTEMPTS AT RESOLVING THE ISSUE.

09/12/2019
Components: ELECTRICAL SYSTEM,AIR BAGS
Incident Date: 09/06/2019
Crash: No
Fire: No
Vehicle Identification Number: 5XXGN4A71DG******
Summary

TL* THE CONTACT OWNS A 2013 KIA OPTIMA. THE CONTACT STATED THAT THE AIR BAG WARNING INDICATOR ILLUMINATED AND THE HORN FAILED TO SOUND. KIA OF IRVINE (LOCATED AT 45 OLDFIELD, IRVINE, CA 92618, 949-612-9514) WAS CALLED AND STATED THAT THE FAILURES WERE NOT COVERED UNDER NHTSA CAMPAIGN NUMBER: 18V363000 (AIR BAGS). THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE APPROXIMATE FAILURE MILEAGE WAS 66,000.

09/12/2019
Components: ENGINE
Incident Date: 07/17/2019
Crash: No
Fire: No
Vehicle Identification Number: KNAGM4ADXD5******
Summary

I WAS DRIVING HOME A FEW GUYS I WORK WITH AND HAD NO PREVIOUS ISSUES WITH THE ENGINE BEFORE, AND ON MY DRIVE HOME I WAS SITTING AT A RED LIGHT AS THE CAR STARTED TO SHAKE UNCONTROLLABLY. THE LIGHT THEN TURNED GREEN AND I CASUALLY FOLLOWED THE SPEED OF THE TRAFFIC NO MORE THAN 150 FT BEFORE THE MOTOR STARTED SQUEALING AND KNOCKING, COME TO FIND OUT IT'S A RECALL THE REGULAR KIA OPTIMAS HAVE, IT'S SPUN A BEARING IN THE 3RD CYLINDER AND KIA REFUSES TO REPLACE IT SAYING THAT IT ISN'T COVERED BECAUSE IT'S THE HYBRID WITH THE SAME ISSUE. KIA NEEDS TO OWN UP TO IT. I USED THIS VEHICLE AS A WORK TRANSPORT AND HAS ALWAYS HAD ITS MAINTENANCE DONE. NOW I'M OUT A VEHICLE AND KIA IS IGNORING MY MESSAGES TO THEM. I'M VERY UNSATISFIED WITH THE WAY KIA HAS TREATED ME. NO ONE HAS REACHED OUT TO ME, JUST IGNORING ME AS A CUSTOMER. DISSATISFACTION, MAJOR DISSATISFACTION.

09/08/2019
Components: ENGINE
Incident Date: 09/07/2019
Crash: No
Fire: No
Vehicle Identification Number: 5XXGM4A76DG******
Summary

ENGINE SEIZED WHILE DRIVING IN THE HIGHWAY ALMOST CAUSING A ACCIDENT. THERE IS A RECALL FOR THIS MATTER AND WAS NOT INFORMED TO ME.

09/05/2019
Components: SERVICE BRAKES
Incident Date: 09/04/2019
Crash: No
Fire: No
Vehicle Identification Number: 5XXGN4A74DG******
Summary

WHILE DRIVING ON THE INTERSTATE THE CAR BEGAN TO LOSE POWER EVEN THOUGH I HAD MY FOOT ON THE GAS PEDAL. ONCE HOME, AFTER TURNING THE CAR OFF I NOTICED THAT THE BRAKE LIGHTS WERE STILL ON. DRIVING THE NEXT MORNING WE PAID ATTENTION TO THE BRAKE LIGHT IN THE REAR WINDOW AND EVERY TIME THE CAR WOULD START TO SLOW DOWN OR SEEM TO LOSE POWER THE BRAKE LIGHT WAS ON. IT IS ALMOST AS IF THE BRAKES ARE ENGAGING ON THEIR OWN. YOU COULD SEE THE LIGHT FLICKERING BUT IF YOU HOLD YOUR FOOT UNDER THE PEDAL TO KEEP IT FROM MOVING THERE WAS NO ISSUE.

09/03/2019
Components: ENGINE
Incident Date: 04/01/2019
Crash: No
Fire: No
Vehicle Identification Number: 5XXGN4A75DG******
Summary

TL* THE CONTACT OWNS A 2013 KIA OPTIMA. WHILE DRIVING 55 MPH, THE RPMS DROPPED TO 0 AND THE VEHICLE STALLED. THE CONTACT HEARD AN ABNORMAL NOISE AND THE CHECK ENGINE WARNING INDICATOR ILLUMINATED BRIEFLY AND THEN TURNED OFF. THE CONTACT STATED THAT SHE WAS ABLE TO DRIVE UP TO 20 MPH BEFORE THE VEHICLE BEGAN TO HESITATE AND MULTIPLE UNKNOWN WARNING INDICATORS ILLUMINATED. THE VEHICLE WAS PARKED ON THE SIDE OF THE ROAD AND THEN RESTARTED, BUT THE FAILURE RECURRED. THE VEHICLE WAS TAKEN TO NALLEY KIA (LOCATED AT 7849 MALL PKWY, LITHONIA, GA 30038, (678) 374-3820), BUT THE FAILURE COULD NOT BE DUPLICATED. THE VEHICLE WAS TOWED TO PEP BOYS WHERE THE CONTACT WAS INFORMED THAT THE FAILURE WAS ASSOCIATED WITH NHTSA CAMPAIGN NUMBER: 17V224000 (ENGINE AND ENGINE COOLING). THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOTIFIED. THE FAILURE MILEAGE WAS UNKNOWN.

08/30/2019
Components: ENGINE
Incident Date: 08/26/2019
Crash: No
Fire: No
Vehicle Identification Number: 5XXGM4A74DG******
Summary

I OWN A 2013 KIA OPTIMA MY CAR WOULDN'T START. THEN AFTER A FEW TRIES IT STARTED UP. THEN IT DID IT AGAIN. MY CAR WOULDN'T START. MY CAR WOULD STALL OUT. THEN IT STARTED MAKING A KNOCKING NOISE IN THE ENGINE. THE NEXT DAY THE CHECK ENGINE LIGHT WENT ON. MY ODOMETER JUST HIT OVER 100,000 A FEW WEEKS BEFORE. I MADE AN APPT AT A KIA DEALERSHIP SERVICE DEPT BUT IT'S NOT UNTIL NEXT WEEK. I'VE ONLY HAD THIS CAR FOR 3 MONTHS. I JUST PURCHASED IT. NOW I'VE LEARNED ABOUT THE KIA RECALL SC147 & NHTSA RECALL 17V224000 ON BEARINGS THAT LEAD TO ENGINE SEIZURE & THAT CAN LEAD TO METAL IN THE OIL. AND IT CAUSES A KNOCKING NOISE. I AM POSITIVE THIS IS WHAT'S WRONG WITH MY CAR. I HOPE THE KIA DEALERSHIP WILL FIX MY CAR NEXT WEEK THAT'S THE EARLIEST APPOINTMENT THEY HAVE. I HOPE I CAN GET A CAR LOANER.

08/26/2019
Components: ENGINE
Incident Date: 08/20/2019
Crash: No
Fire: No
Vehicle Identification Number: KNAGM4AD7D5******
Summary

THE VIN DID NOT GET THAT THIS IS AN OPTIMA HYBRID, WHICH ISN'T IN THE RECALL, SC145, BUT HAS SIMILAR SYMPTOMS, ONLY KIA OPTIMAS. DRIVING AT 75MPH, I TRIED TO ACCELERATE TO GET AROUND A CAR AND I FELT/STARTED HEARING ROD KNOCK. AT IDLE THE SOUND IS WORSENED ONLY BECAUSE I'M NOT GOING HIGHWAY SPEEDS. I'M WORRIED THAT THE ENGINE COULD HAVE SEIZED AND CREATED A SERIOUS ACCIDENT. IT WAS DIAGNOSED AS ROD FAILURE AT THE KIA DEALERSHIP. THE CAR HAS 116,000 MILES AND IS JUST OUTSIDE OF THE WARRANTY. THEY DON'T WANT TO HELP OUT IN ANY WAY BECAUSE IT'S NOT PART OF THE RECALL PROGRAM.

08/22/2019
Components: VEHICLE SPEED CONTROL,ELECTRONIC STABILITY CONTROL,ENGINE
Incident Date: 08/17/2019
Crash: No
Fire: No
Vehicle Identification Number: 5XXGN4A77DG******
Summary

WHILE I WENT ON THE HIGHWAY THE ACCELERATION FELT VERY SLUGGISH AND HAD A HARD TIME SPEEDING UP TO THE SPEED LIMIT. THE CAR ONLY GOT WORSE AS I WENT ON A STREET AND IT FELT AS THOUGH IT DID NOT WANT TO GO, LIKE IT LOST MOST OF ITS POWER. TURNS OUT SOMETHING IS WRONG WITH THE ENGINE BUT I FEEL THAT MY CAR SHOULD BE UNDER A NEWER RECALL BUT ISN'T, AS SMOKE WAS COMING OUT OF THE EXHAUST AND THE ENGINE LIGHT WASN'T EVEN ON. SOMEHOW THE CAR WAS OUT OF OIL WITH NO LIGHT COMING ON TO INDICATE THAT AND RECENTLY ABOUT A WEEK AGO OIL WAS PUT IN, AND WEEKS PRIOR OIL WAS PUT IN.

08/20/2019
Components: POWER TRAIN,UNKNOWN OR OTHER,ENGINE
Incident Date: 08/18/2019
Crash: No
Fire: No
Vehicle Identification Number: 5XXGR4A67DG******
Summary

WHILE ACCELERATING VEHICLE WOULD LOSE POWER EVEN THOUGH GAS PEDAL WAS PRESSED. THERE WERE NO RPMS SHOWING AT ALL NO MATTER WHAT SPEED I WAS DRIVING. CAR WOULD ACCELERATE UNTIL ENGINE POWER LOST, I WOULD LET OFF THE GAS, CAR WOULD SHIFT HARD AND THEN I COULD ACCELERATE AGAIN UNTIL JUST PRIOR TO NEXT GEAR. SAME THING WOULD HAPPEN. ALSO, WHEN THIS OCCURRED, I LOST ALL AIR CONDITIONING COOLING. FAN WOULD BLOW BUT NO COLD AIR.. DROVE FINE PRIOR TO THIS HAPPENING AND DROVE FINE AFTER CAR SAT OVER NIGHT. HAVEN'T BEEN ABLE TO DUPLICATE ISSUE BUT HAVE VIDEO AND PICTURES SHOWING NO RPM, BUT TRAVELLING/ ACCELERATING

08/17/2019
Components: AIR BAGS,SEAT BELTS
Incident Date: 08/17/2019
Crash: Yes
Fire: No
Vehicle Identification Number: 5XXGR4A66DG******
Summary

MY DAUGHTER REAR ENDED ANOTHER CAR. HER AIR BAGS DID NO DEPLOY AND HER SEAT BELT DIDN'T LOCK. FORTUNATELY NO ONE WAS HURT.

08/15/2019
Components: AIR BAGS,ENGINE
Incident Date: 05/14/2019
Crash: No
Fire: No
Vehicle Identification Number: 5XXGN4A78DG******
Summary

TL* THE CONTACT OWNS A 2013 KIA OPTIMA. THE CONTACT TOOK THE VEHICLE TO CLASSIC KIA CARROLLTON (2920 N INTERSTATE 35E, CARROLLTON, TX 75007, (866) 559-8140) TO BE REPAIRED PER UNKNOWN RECALLS REGARDING THE ENGINE AND AIR BAGS. THE DEALER KEPT THE VEHICLE FOR 85 DAYS, BUT THE AIR BAG INDICATOR ILLUMINATED AFTER THE REPAIR. THE VEHICLE WAS TAKEN BACK TO THE DEALER WHERE IT WAS DETERMINED THAT THE SRS MODULE NEEDED TO BE REPLACED AT THE COST OF $854. THE CONTACT BELIEVED THE DEALER WAS DISHONEST AND DID NOT TELL HER ABOUT THE SRS MODULE AT THE TIME OF THE INITIAL REPAIR. THE DEALER CLAIMED THAT THE SRS MODULE HAD NOTHING TO DO WITH THE AIR BAG RECALL. THE CONTACT RESEARCHED THE DEALER AND FOUND SEVERAL COMPLAINTS OF PEOPLE BRINGING THEIR VEHICLES IN FOR RECALL REPAIRS AND EXPERIENCED OTHER ISSUES AFTERWARDS. THE MANUFACTURER WAS CONTACTED AND AGREED WITH THE DEALER. THE FAILURE MILEAGE WAS 139,372.

08/15/2019
Components: STRUCTURE
Incident Date: 11/05/2018
Crash: No
Fire: No
Vehicle Identification Number: 5XXGR4A6XDG******
Summary

BEFORE I PAID OFF MY CAR IN 12-1-18, MY 2013'KIA OPTIMA'S PAINT STARTED CHIPPING OFF. IT HAS CHIPPED OFF FIRST ON THE HOOD AND THEN ON THE DOOR JAMS ON BOTH FRONT DOORS. I FIND THIS SUSPICIOUS IN THAT WHEN I BOUGHT THE CAR NEW, THEY WERE PUSHING AN EXTRA PAINT PROTECTION PROGRAM- - FOR A MEAR $2000 PLUS EXTRA! IT'S AS IF THEY KNEW THE PAINT WOULD FAIL IN LESS THAN FIVE YEARS.

08/13/2019
Components: ENGINE AND ENGINE COOLING,ENGINE
Incident Date: 07/26/2019
Crash: No
Fire: No
Vehicle Identification Number: 5XXGN4A7XDG******
Summary

TL* THE CONTACT OWNS A 2013 KIA OPTIMA. THE CONTACT STATED THAT THE VEHICLE CONSUMED AN EXCESSIVE AMOUNT OF OIL AND THE CONTACT HEARD AN ABNORMAL CLINKING NOISE. IN ADDITION, THE CHECK ENGINE AND OIL WARNING INDICATORS ILLUMINATED AND FLASHED. THE VEHICLE WAS TAKEN TO SOUTHWEST KIA OF ROCKWALL (1790 INTERSTATE HWY 30, ROCKWALL, TX 75087, (469) 402-2900) WHERE AN ENGINE KNOCKING TEST WAS PERFORMED, BUT IT FAILED TWICE. IN ADDITION, OIL WAS ADDED TO THE VEHICLE. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS CONTACTED AND STATED THAT THEY WOULD INVESTIGATE THE FAILURE; HOWEVER, NO FURTHER ASSISTANCE WAS PROVIDED. THE CONTACT STATED THAT THE FAILURE WAS SIMILAR TO WHAT WAS LISTED IN NHTSA CAMPAIGN NUMBER: 17V224000 (ENGINE AND ENGINE COOLING). THE FAILURE MILEAGE WAS 122,,856. *TT *TR

08/13/2019
Components: STEERING
Incident Date: 08/09/2019
Crash: No
Fire: No
Vehicle Identification Number: 5XXGR4A63DG******
Summary

BACK IN 2016 THE STEERING RECALL ISSUE WAS REPAIRED ON MY VEHICLE. IN FED 2017 DURING THE 50K MILE WARRANTY INSPECTION KIA REPLACED THE POWER STEERING ASSEMBLY. ABOUT A WEEK AGO MY STEERING BEGAN TO HAVE THE SAME ISSUE, LOTS OF PLAY IN THE STEERING WHEEL, VIBRATIONS FELT THROUGH THE PEDALS INTO THE STEERING. KIA IS NOW SAYING IT HAS NOTHING TO DO WITH THE RECALL THAT IT IS NORMAL WEAR AND TEAR. I HAVE NEVER HEARD OF NORMAL WEAR AND TEAR TO A VEHICLE STEERING SHAFT OR ASSEMBLY. WHILE DRIVING THE STEERING IS VIBRATING AND DOES NOT FEEL TOTALLY CONNECTED TO THE WHEELS.

08/06/2019
Components: ELECTRICAL SYSTEM
Incident Date: 08/02/2019
Crash: No
Fire: No
Vehicle Identification Number: 5XXGR4A60DG******
Summary

DROVE TO GET ICE CREAM AND CAR WAS RUNNING WELL, WITHOUT ANY PROBLEMS. SHIFT THE CAR OFF TO ORDER ICE CREAM, AND WHEN GETTING BACK IN THE CAR, THE CAR WOULD NOT START. ALL THE LIGHTS WOULD COME ON AND MY MUSIC WOULD PLAY AS WELL AS THE AC TURNED ON, BUT NOTHING MORE THAN AN ALMOST SILENT TICKING SOUND COMING FROM UNDER THE HOOD. HAD MY HUSBAND TRY TO JUMP THE CAR TO SEE IF THAT HELPS, AND NOTHING HAPPENED. I HAD THE CAR TOWED HOME AND THE NEXT MORNING, MY HUSBAND AND I REPLACED THE IGNITION SENSOR FUSE AND THE CAR STARTED. THEN A COUPLE HOURS LATER I TRIED TO START THE CAR AGAIN, AND IT WAS DOING THE SAME THING. CAR HAS BEEN DISABLED EVER SINCE AND IS GOING ON 1 WEEK NOW. CAR BROKE DOWN ON WEDNESDAY 31 JULY, 2019. NOT TO MENTION THAT I JUST HAD MY RADIATOR COOLING FAN REPLACED TWO DAYS PRIOR TO THIS BREAKDOWN. I ALSO HAD MY REPLACEMENT RECALL ENGINE PLACED IN JUST ABOUT A MONTH AGO. ALL OF THESE PROBLEMS ARE HAPPENING AFTER THE RECALL HAS BEEN PLACED, AND THE ONLY THING I GET IS KICK BACK WHEN I SAY THIS CANNOT BE COINCIDENTAL. I GET TOLD THAT MY CAR HAS MANY MILES ON IT SO THINGS ARE EXPECTED TO BREAK. UNACCEPTABLE AND UNAPPRECIATED AND JUST DOWN RIGHT WRONG. *TR

07/31/2019
Components: STEERING
Incident Date: 07/29/2019
Crash: No
Fire: No
Vehicle Identification Number: 5XXGR4A68DG******
Summary

THE STEERING STICKS AND THERE IS OBVIOUS EVIDENCE OF RESISTANCE WHILE DRIVING. I TOOK IT TO PATTERSON KIA IN ARLINGTON, TX AND THEY PERFORMED A SOFTWARE UPDATE. THIS IS A MECHANICAL ISSUE AND OF GREAT SAFETY CONCERNS. THIS IS SUBSEQUENT TO PRIOR RECALL SERVICE PERFORMED ON THE STEERING.

07/26/2019
Components: ENGINE
Incident Date: 07/14/2019
Crash: No
Fire: No
Vehicle Identification Number: 5XXGM4A75DG******
Summary

ENGINEERING DIED WITH NO WARNIGS ON STATE HIGHWAY 33 WHILE MOVING

07/23/2019
Components: POWER TRAIN,ENGINE
Incident Date: 06/25/2019
Crash: No
Fire: No
Vehicle Identification Number: 5XXGN4A75DG******
Summary

THIS CONCERNS KIA RECALL SC147. I HAVE A 2013 KIA OPTIMA EX THAT I PURCHASED USED WITH 98,000 MILES ON IT IN FEBRUARY 2019. THE CAR DROVE PERFECT WITHOUT ANY PROBLEMS. I RECENTLY HAD THE OIL CHANGED IN JUNE. A COUPLE OF WEEKS LATER THE MOTOR STARTED KNOCKING SLIGHTLY FOR NO REASON AFTER A RECENT TRIP TO MEMPHIS, TENNESSEE. THE ENGINE STALLED IN TRAFFIC SO I PUT IT IN NEUTRAL AND I WAS ABLE TO CRANK IT BACK UP. THE NEXT MORNING IT WAS REALLY KNOCKING LOUDLY SO I TOOK IT TO A MECHANIC WHO STATED THE ENGINE WAS TRYING TO THROW A ROD.

07/17/2019
Components: STEERING,UNKNOWN OR OTHER,ENGINE
Incident Date: 07/15/2019
Crash: No
Fire: No
Vehicle Identification Number: 5XXGM4A76DG******
Summary

THE IGNITION SWITCH WON'T TURN, CAR SEEMS TO BE ON EVEN THOUGH LETS AREN'T IN IGNITIINNSWITCH, RADIO COMES ON BUT CAR LET STICK IN ON POSITION AND WON'T TURN..DOORS WON'T LOCK UNLESS KEY IS USED

07/17/2019
Components: ENGINE
Incident Date: 07/13/2019
Crash: No
Fire: Yes
Vehicle Identification Number: 5XXGN4A73DG******
Summary

TL* THE CONTACT OWNED A 2013 KIA OPTIMA. THE CONTACT STATED THAT WHILED DRIVING AT APPROXIMATELY 65 MPH, THE ODOR OF FUEL WAS PRESENT INSIDE THE VEHICLE. WHILE AT A STOP LIGHT THE ENGINE SUDDENLY STALLED. THE ENGINE WAS RESTARTED AND MOMENTS LATER SMOKE AND FLAMES WAS PRESENT COMING FROM UNDER THE HOOD OF THE VEHICLE. AFTER EXITING THE VEHICLE, THE FIRE DEPARTMENT WAS CALLED TO THE SCENE AND EXTINGUISHED THE FIRE. THE VEHICLE WAS DESTROYED. THE CAUSE OF THE FAILURE WAS NOT DETERMINED. THE MANUFACTURER AND LOCAL DEALER WAS NOT NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 84,000.

07/17/2019
Components: ENGINE
Incident Date: 06/28/2019
Crash: No
Fire: No
Vehicle Identification Number: 5XXGR4A63DG******
Summary

THE MOTOR IN MY 2013 KIA OPTIMA SPUN A ROD BEARING ON THE WAY TO A OUT OF TOWN SOFTBALL TOURNAMENT FOR MY DAUGHTER THE WEEKEND OF JUNE 28TH THRU JUNE 30 2019. MY FAMILY AND I WERE ABOUT 40 MILES AWAY FROM HOME ON THE HIGHWAY WHEN THE VEHICLE STARTED TO LOSE POWER. WE STOPPED TO CHECK THE CAR TO SEE WHAT COULD BE THE PROBLEM AND THAT'S WHEN I HEARD A KNOCKING NOISE COMING FROM THE MOTOR. AT THAT POINT I HAD NO CHOICE BUT TO HAVE IT TOWED TO A MECHANIC SHOP IN ANOTHER CITY AND STAR WHERE THE CAR STILL IS TODAY. THE VEHICLE HAS NOT BEEN STARTED SPENCE THE DAY OF BREAK DOWN.(JUNE 28TH 2019)THE MECHANIC RECOMMENDED ME TO SEE IF THERE WAS A RECALL ON THE VEHICLE FOR THIS PROBLEM AND WITH YOUR VIN LOOKUP TOOL I WAS ABLE TO FIND OUT THAT THE MOTOR DOES HAVE A RECALL ON IT FOR THIS VERY REASON. (OIL PASSAGES MAY BE BLOCK DUE TO DEBRIS FROM MANUFACTURER CLEANING DEFECT. CAUSING PREMATURE ROD BEARING WEAR FROM NOT CLEANING ENGINE PROPERLY BEFORE ENGINE ASSEMBLY).. I NEVER RECEIVED NOTICE IN THE MAIL ABOUT A RECALL ON MY VEHICLE NOR DO I HAVE RECALL NUMBER. THE MECHANIC IS WILLING TO FIX THE ENTIRE PROBLEM FOR US BUT I NEED TO KNOW IF I SHOULD ALLOW HIM AND WILL RECEIVE REIMBURSEMENT AFTER PAID REPAIRS OR WOULD YOU LIKE ME TO HAVE IT TOWED TO A KIA AUTHORIZED DEALER FOR REPAIRS. THANK YOU FOR YOUR HELP.

07/16/2019
Components: POWER TRAIN
Incident Date: 06/27/2019
Crash: No
Fire: No
Summary

IM DRIVING IN THE CITY STREETS THE CAR HAS HAD A CODE THAT CAME UP 1 MONTH AFTER THE IT IS A CORE TO REPLACE TUBE TO THE SXL TURBO THIS WORK WAS PERFORMED AT THE TIME OF THE SECOND ENGINE REPAIR DUE TO RECALL I HAVE CONTACTED KIA AND TOLD THEM OF THE ISSUE NOW CURRENTLY AS I WAIT FOR MY APPOINTMENT THE SERVICE DEPARTMENT IS SO BACKED UP I NOW HAVE A ISSUE WHERE I CAN NOT REVERSE THE CAR WANTS TO SHUT OFF AS I ACCELERATE AND IT FEELS LIKE THERE IS A PARKING BRAKE ON I TOLD KIA THE CAR JERKS GOING INTO 1ST GEAR AND THEN ACCELERATES WITH A JERKING MOTION TOOK IT TO A LOCAL MECHANIC VERIFIED ONLY CODE THAT SHOWS UP IS FOR THE TURBO IT HAS A FLUTTER THAT NEEDS TO BE ADJUSTED OR LINE REPLACEMENT BUT I HAVE PROOF THAT THAT WORK WAS ALREADY DONE I DO NOT KNOW IF THE CAR WILL MAKE THE APPOINTMENT TIME NOW THAT IT IS 5 DAYS OUT VERY DANGEROUS DUE TO CAR IS NOT ABLE TO ACCELERATE AT A SAFE SPEED GOING INTO ANY INTERSECTION

07/16/2019
Components: POWER TRAIN
Incident Date: 06/20/2019
Crash: No
Fire: No
Summary

VEHICLE STALLS OUT AND LOSES POWER WHILE DRIVING. AT TIMES ENGINE LIGHT MAY FLICKER. SOMETIMES ON START UP ENGINE WILL PUTTER LIKES ITS NOT FIRING ON ALL CYLINDERS. AFTER RETSTART SEVERAL TIMES THE RPM GAGE WILL NOT MOVE WHILE DRIVING. DEALER DROVE VEHICLE BUT COULD NOT FUND ANY CODES APPEARING AND PROBLEM DID NOT OCCUR WHILE IN SHOP. PROBLEM HAS BEEN GOING ON FOR ABOUT 3 WEEKS OFF AND ON. ON ONE OCCASION I WAS NEARLY REAR ENDED ON THE FREEWAY WHEN VEHICLE STALLED OUT AT APPROXIMATELY 65 MPH.

07/14/2019
Components: ENGINE
Incident Date: 07/13/2019
Crash: No
Fire: No
Vehicle Identification Number: 5XXGN4A75DG******
Summary

WHILE DRIVING AT 65 MPH ON THE FREEWAY MY KIA SUDDENLY STALLED CAUSING ME TO HAVE TO STEER THE CAR OFF THE FREEWAY BARELY AVOIDING GETTING STUCK IN THE MIDDLE OF THE FREEWAY. LUCKILY TRAFFIC WASN'T BAD BUT I DID HAVE TO AVOID GETTING HIT BY ONCOMING CARS.

07/13/2019
Components: ELECTRICAL SYSTEM,UNKNOWN OR OTHER,ENGINE
Incident Date: 07/13/2019
Crash: No
Fire: No
Vehicle Identification Number: 5XXGN4A78DG******
Summary

WHEN ATTEMPTING TO START MY VEHICLE EVERYTHING TURNED ON IN THE CAR EXCEPT THE CAR ITSELF. BRAKE PEDAL WAS STIFF AND NOTHING WOULD TURN THE ENGINE ON. IT TOOK OVER 10 MINUTES AND WAS FINALLY ABLE TO GET THE VEHICLE TO FIRE. HAS HAPPENED TWICE TODAY 7/13/19. THE VEHICLE IS A PUSH BUTTON START WITH BATTERY CHARGE OF 95% AND NEW BATTERIES IN THE FOB.

07/12/2019
Components: EXTERIOR LIGHTING
Incident Date: 06/01/2019
Crash: No
Fire: No
Vehicle Identification Number: 5XXGM4A73DG******
Summary

TL* THE CONTACT OWNS A 2013 KIA OPTIMA. WHILE OPERATING THE VEHICLE, THE REAR BRAKE LIGHTS WOULD NOT ILLUMINATE. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE DEALER AND MANUFACTURER WERE NOT NOTIFIED. THE FAILURE MILEAGE WAS 70,000.

07/12/2019
Components: EXTERIOR LIGHTING
Incident Date: 02/01/2017
Crash: No
Fire: No
Vehicle Identification Number: KNAGN4A75D5******
Summary

MY BAKE TAIL LIGHT KEEP MOISTURE AND HOLDS WATER WHEN IT RAINS, WHICH HAS CAUSED ME TO REPLACE BAKE LIGHT OFTEN. THE SEALS ON THE LIGHTS AREN'T AIR TIGHT. IS THERE A RECALL ON THIS.

07/10/2019
Components: ENGINE
Incident Date: 04/12/2019
Crash: No
Fire: No
Vehicle Identification Number: 5XXGN4A7XDG******
Summary

ENGINE NOISE, SOUND LIKE SOMETHING LOSE INSIDE. WHILE RUNNING STATIONARY AND MOVING, HAVE NOT DRIVEN THE VEHICLE SINCE NOISE STARTED 3 MONTHS AGO. NOT SURE WHAT THE PROBLEM IS. READ ABOUT RECALL JUST LAST WEEK.

07/09/2019
Components: ENGINE
Incident Date: 07/08/2019
Crash: No
Fire: Yes
Vehicle Identification Number: 5XXGR4A63DG******
Summary

TL* THE CONTACT OWNS A 2013 KIA OPTIMA. WHILE DRIVING 75 MPH, THE VEHICLE STALLED AND ALL THE INSTRUMENT PANEL INDICATORS ILLUMINATED. THE CONTACT PULLED THE VEHICLE OVER TO THE SIDE OF THE ROAD AS IT CAUGHT FIRE UNDER THE HOOD. THE FIRE DEPARTMENT ARRIVED AND EXTINGUISHED THE FLAMES. THE ENTIRE FRONT END OF THE VEHICLE WAS BURNED. A POLICE REPORT WAS FILED. IT WAS UNKNOWN IF THE VEHICLE WAS DESTROYED. THE CONTACT WAS NOT SURE IF A FIRE REPORT WAS FILED. THERE WERE NO INJURIES. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE DEALER AND MANUFACTURER WERE NOT CONTACTED. THE FAILURE MILEAGE WAS 92,000.

07/09/2019
Components: ENGINE
Incident Date: 06/27/2019
Crash: No
Fire: No
Vehicle Identification Number: KNAGM4A77D5******
Summary

CHECK ENGINE CAME ON AND CARMAX SAID IT NEEDS A NEW ENGINE

07/08/2019
Components: AIR BAGS,ENGINE
Incident Date: 07/05/2019
Crash: No
Fire: No
Vehicle Identification Number: 5XXGN4A77DG******
Summary

CAR STOPPED WORKING MOTOR MAKING LOUD POPPING SOUNDS AND STOPPED ON ME..THERE WAS NO INDICATION OR WARNINGS..

07/02/2019
Components: ENGINE
Incident Date: 07/01/2019
Crash: No
Fire: Yes
Vehicle Identification Number: KNAGM4A70D5******
Summary

MY BRAKES FELT LIKE THEY LOCKED UP AND GAS PEDAL WENT TO THE FLOOR SO I PULLED INTO A PARKING LOT. I WASN'T SURE OF THE PROBLEM AT ALL. I LEFT IT THERE FOR APPROXIMATELY 4HOURS BEFORE COMING BACK TO IT. I WANTED TO SEE IF THE PROBLEM STILL EXISTED BEFORE CALLING A TOW TRUCK. AFTER I HIT THE IGNITION TO START MY CAR IT BEGAN TO SMOKE IN THE ENGINE. I CALLED 911 AND BY THE TIME THEY GOT THERE IT BEGAN TO SHOOT FLAMES FROM THE ENGINE. ALL THE DAMAGE WAS IN THE ENGINE AND IT WAS COMPLETELY MELTED TO NOTHING. MY INSURANCE ADJUSTER SAID SHE HAD NEVER SEEN ANYTHING SO BAD LIKE THAT IN AN ENGINE. THE MAN AT THE COLLISION CENTER TOLD HER THAT IT LOOKED LIKE IT WAS FUELED BY GASOLINE IN THE ENGINE. OBVIOUSLY THERE WAS SOMETHING WRONG IN THE ENGINE FOR THIS TO HAPPEN. I AM JUST GLAD I WASN'T DRIVING DOWN THE ROAD WHEN IT HAPPENED. I DON'T UNDERSTAND HOW A VEHICLE CAN BE SITTING STATIONARY AND CATCH ON FIRE. MY CAR IS AT A TOTAL LOSS ACCORDING TO MY INSURANCE ADJUST TODAY. I AM VERY FRUSTRATED WITH WHAT HAPPENED AND NOW I AM WITHOUT A CAR. I WANT SOME ANSWERS AS TO WHY MY ENGINE CAUGHT ON FIRE AND I FEEL THAT KIA NEEDS TO TAKE RESPONSIBILITY FOR WHAT HAPPENED. THIS WAS THE FIRST CAR I HAVE EVER PURCHASED ON MY OWN AND I HAVE NOT EVEN HAD IT A YEAR AND THIS HAPPENS.

06/28/2019
Components: ENGINE
Incident Date: 06/06/2019
Crash: No
Fire: No
Vehicle Identification Number: 5XXGM4A77DG******
Summary

TL* THE CONTACT OWNS A 2013 KIA OPTIMA. WHILE DRIVING 50 MPH, THE VEHICLE STALLED IN TRAFFIC. THE CONTACT PULLED OVER TO THE SHOULDER AND COULD NOT RESTART THE ENGINE. THE VEHICLE WAS PUSHED TO THE CONTACT'S HOME. THE VEHICLE WAS LATER RESTARTED AND DRIVEN TO QUATRO MOTORS (24820 PLYMOUTH ROAD, REDFORD MI, 48239, 313-794-9494) FROM WHERE IT WAS PURCHASED. THE VEHICLE WAS THEN TOWED TO GLASS MAN KIA (28000 TELEGRAPH RD, SOUTHFIELD, MI 48034, (855) 237-2819) WHERE IT WAS DIAGNOSED THAT THE ENGINE FAILED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS 64,000.

06/27/2019
Components: STEERING
Incident Date: 06/18/2019
Crash: No
Fire: No
Vehicle Identification Number: 5XXGRA60DG1******
Summary

THERE IS A SMALL RUBBER-LIKE COUPLING IN THE STEERING MECHANISM. IT FAILED AND PRODUCED ABOUT A QUARTER TURN OF SLACK IN THE STEERING WHEEL. IN READING TO ONLINE POSTS IT APPEARS THAT FAILURE IS COMMON. THE PARTS TECHNICIAN AT THE KIA DEALERSHIP DIDN'T NEED TO LOOK UP THE PART NUMBER...HE JUST REACHED IN A DRAWER NEARBY AND PULLED A NEW ONE OUT. THE PROBLEM CHANGED FROM A OCCASIONAL CLICK TO VERY SLOPPY STEERING WHILE DRIVING ON A 2 MILE STRETCH OF RUTTED ROAD AT APPROXIMATELY 10 MPH.. I HAVE ATTACHED A PICTURE OF THE FAILED PART AND ONE OF THE NEW PART.

06/25/2019
Components: UNKNOWN OR OTHER,ENGINE
Incident Date: 06/25/2019
Crash: No
Fire: No
Vehicle Identification Number: 5XXGN4A75DG******
Summary

MY 2013 KIA OPTIMA ENGINE SHUT OFF WHILE I WAS DRIVING AND LUCKILY I DIDNT GET INTO ACCIDENT AND WAS ABLE TO PARK NEARBY TO WAIT FOR A TOWED TRUCK. THIS IS VERY SCARY AND DANGEROUS. NOT SURE WHAT TO DO

06/22/2019
Components: ENGINE
Incident Date: 06/21/2019
Crash: No
Fire: No
Vehicle Identification Number: 5XXGN4A72DG******
Summary

MY FRIEND WAS DRIVING MY CAR AND WHILE IN THE TURNING LANE MY CAR SHUTS OFF. CAR WOULD NOT TURN ON AND IT WOULD NOT TAKE A JUMP. THE LOCATION WAS A BUSY STREET IN MEMPHIS.

06/20/2019
Components: ENGINE AND ENGINE COOLING,FUEL/PROPULSION SYSTEM
Incident Date: 06/11/2019
Crash: No
Fire: No
Vehicle Identification Number: 5XXGN4A74DG******
Summary

TL* THE CONTACT OWNS A 2013 KIA OPTIMA. WITHIN FIVE MINUTES OF ENTERING THE VEHICLE, THE CONTACT'S LIPS AND EYES STARTED TO BURN AND THERE WAS A FUEL ODOR INSIDE THE CABIN. THE FAILURES OCCURRED AFTER THE CONTACT FILLED THE FUEL TANK. THE CONTACT STATED THAT SHE COULD NOT BREATHE INSIDE THE VEHICLE AND THE AIR MADE HER SICK. MEDICAL ATTENTION WAS NOT RECEIVED. THE CONTACT SCHEDULED A DIAGNOSTIC APPOINTMENT AT CROWN KIA (5500 34TH ST N, ST. PETERSBURG, FL 33714, (844) 921-3247). THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS 74,439.

06/20/2019
Components: FUEL/PROPULSION SYSTEM
Incident Date: 06/16/2019
Crash: No
Fire: No
Vehicle Identification Number: 5XXGM4A77DG******
Summary

MY KIA WOULD JUST CUT OFF IN THE MIDDLE OF TRAFFIC IF I IDLING AT A LIGHT OR AT A STOP SIGN. I EVEN NOTICED WHEN I WHEN TO PUT FUEL IN THE TANK THE CAR HAD A HARD TIME TURNING BACK ON.

06/18/2019
Components: STEERING,POWER TRAIN,ENGINE
Incident Date: 07/27/2018
Crash: Yes
Fire: No
Vehicle Identification Number: 5XXGM4A72DG******
Summary

TAKARA RECALL: MY ENGINE HAD BEEN KNOCKING/SHAKING FOR A GOOD MINUTE NOW. WHEN I HAVE IT RUNNING AND HOOD OPEN IT'S JUST VIBRATING EXTREMELY HARD AND CONSTANTLY.I'VE NOTICED IT WANTS TO STALL OR NO SHIFT CORRECTLY AFTER A DEAD STOP AND SOMETHING GOING INTO 3RD GEAR. EVEN WHILE JUST IDLING I CAN FEEL THE ENGINE SHAKING THE WHOLE CAR FROM INSIDE.

06/14/2019
Components: ENGINE
Incident Date: 05/03/2019
Crash: No
Fire: No
Summary

SEE SERVICE REPORT

06/13/2019
Components: ENGINE
Incident Date: 06/13/2019
Crash: No
Fire: No
Vehicle Identification Number: 5XXGM4A73DG******
Summary

WHILE DRIVING ON WESTBOUND 696 AT APPROX 70 MPH, THE ENGINE STALLED. CHECK ENGINE LIGHT BLINKING. ENGINE MILEAGE 120,794 RECALL SERVICE PERFORMED AT KIA DEALER AT 116,214 MILES.

06/11/2019
Components: POWER TRAIN,UNKNOWN OR OTHER,ENGINE
Incident Date: 03/04/2019
Crash: No
Fire: No
Vehicle Identification Number: 5XXGM4A78DG******
Summary

ENGINE RECALL. DEALERSHIP FIRST RECEIVED VEHICLE REPAIR MARCH 4, 2019 FOR COMPLETE ENGINE REPLACEMENT DUE TO RECALL AND CAR BECOME COMPLETELY IMMOBILE WHILE ON FREEWAYS. AND TOWED TO DEALERSHIP. DEALERSHIP INFORMED ME FIRST ENGINE FAILED AND REORDERED A NEW ENGINE. RECEIVED VEHICLE BACK FROM 2ND ATTEMPT OF ENGINE REPAIR MAY 16, 2019. VEHICLE CHECK ENGINE LIGHT ILLUMINATED MAY 31,2019. RETURNED VHEICLE BACK TO DEALERSHIP. REPAIR TO HARNESS AND NOC SENSOR. RECEIVED VEHICLE BACK FOR REPAIR JUNE 8TH. ON JUNE 10TH VEHICLE BECAME IMMOBILE AGAIN WHILE DRIVING OUT OF PARKING LOT AND TOWED TO DEALERSHIP FOR REPAIR. WAITING ON DEALERSHIP FOR DETAILS OF CAR PROBLEMS.

06/10/2019
Components: FUEL/PROPULSION SYSTEM
Incident Date: 12/20/2018
Crash: No
Fire: No
Vehicle Identification Number: 5XXGN4A74DG******
Summary

WHEN DRIVING MY VEHICLE I CAN SMELL GAS FUMES INSIDE OF THE CAR. THIS STARTED ON THE LATTER PART OF LAST YEAR. I CONTACTED MY THE CENTER THAT SERVICES MY CAR. TOOK IT IN FOR SERVICE ASKED THEM TO CHECK FOR THE SMELL. I WAS TOLD THAT THEY DIDN'T SMELL ANYTHING. I WAS TOLD THAT I WOULD HAVE TO PAY TO HAVE A DIAGNOSTIC FEE THE HAVE IT CHECKED. I HAVE SCHEDULED TO HAVE MY CAR SERVICED ON JUNE 18 AND I WILL BE PAYING TO HAVE IT RUN THEM. CURIOUS IF THIS HAS BEEN A PROBLEM. I HAVE BECOME VERY INSECURE IN DRIVING MY CAR. WHAT ELSE CAN I DO IN THIS CASE?

06/08/2019
Components: ENGINE
Incident Date: 06/01/2019
Crash: No
Fire: No
Vehicle Identification Number: 5XXGM4A7XDG******
Summary

ENGINE BURNING OIL. KNOCKING WHEN ACCELERATING.

06/05/2019
Components: ENGINE
Incident Date: 05/23/2019
Crash: No
Fire: Yes
Summary

TL* THE CONTACT OWNED A 2013 KIA OPTIMA. THE CONTACT STATED THAT WHILE DRIVING APPROXIMATELY 50 MPH, THE VEHICLE SPEED SUDDENLY DECREASED BEFORE STALLING. SMOKE WAS PRESENT COMING FROM UNDER THE HOOD OF THE VEHICLE. AFTER LIFTING THE HOOD FLAMES WERE PRESENT COMING FROM THE ENGINE. THE FIRE DEPARTMENT WAS CALLED TO THE SCENE AND EXTINGUISHED THE FLAMES. DURING THE INCIDENT THE A VEHICLE WAS DESTROYED. A FIRE REPORT WAS TAKEN AT THE SCENE. THE VIN WAS NOT AVAILABLE. THE CONTACT MENTIONED THAT HIS 3 CHILDREN WERE PRESENT AT THE TIME OF THE FIRE. THE MANUFACTURER WAS CONTACTED AND OFFERED ASSISTANCE WITH A RENTAL. THE FAILURE MILEAGE WAS 110,000.

06/04/2019
Components: ENGINE
Incident Date: 05/03/2019
Crash: No
Fire: No
Vehicle Identification Number: 5XXGM4A7XDG******
Summary

TAKATA RECALL ENGINE OIL IS BURNING AWAY AND THE REPLACEMENT OF OIL IS BECOMING MORE FREQUENT. USED TWO QUARTS IN LAST 7 DAYS

06/02/2019
Components: ENGINE
Incident Date: 05/30/2019
Crash: No
Fire: No
Vehicle Identification Number: 5XXGM4A75DG******
Summary

WAS DRIVING VEHICLE 65 MPH ON INTERSTATE HWY WHEN ENGINE SHUT OFF WITHOUT WARNING OF ANY KIND. VEHICLE WILL NOT RESTART AND WAS TOWED

05/26/2019
Components: ENGINE
Incident Date: 03/01/2019
Crash: No
Fire: No
Vehicle Identification Number: 5XXGR4A62DG******
Summary

MY 2013 KIA OPTIMA SX BURNS EXCESSIVE OIL AND PRODUCES EXCESSIVE EXHAUST SMOKE. THE DEALERSHIP ORIGINALLY TOLD ME I HAD A FAULTY EXHAUST CONTROL VALVE. AFTER I REPLACED THAT VALVE, HOWEVER, THE PROBLEM(S) PERSISTED. AT MY LAST SERVICE VISIT, THE DEALERSHIP SIMPLY TOPPED-OFF THE OIL TO GET THE ENGINE MALFUNCTION AND CHECK OIL WARNING LIGHTS TO GO OFF. UPON LEAVING THE DEALERSHIP, I SOON DISCOVERED THAT THE EXCESSIVE EXHAUST SMOKE REMAINED. THE ONLY TIME THE EXCESSIVE EXHAUST SMOKE DISSIPATES IS WHEN MOST OR ALL OF THE OIL HAS BURNED OFF. (THE SERVICE ADVISOR AT A SECOND DEALERSHIP SIMPLY TOLD ME THEY COULDN'T DIAGNOSE OR FIX THE PROBLEM.)

05/23/2019
Components: UNKNOWN OR OTHER
Incident Date: 05/23/2019
Crash: No
Fire: No
Vehicle Identification Number: 5XXGM4A78DG******
Summary

PASSENGER SIDE HEADLIGHT KEEPS GOING OUT , IT HAS HAPPENED AT LEAST 7 TIMES AND PER SOUTHWEST KIA THE ENTIRE KIT WOULD HAVE TO BE CHANGED. AND IT'S ONLY THE PASSENGER SIDE THAT HAS THE ISSUE. THE DATE REFLECTS THE MOST RECENT TIME IT'S HAPPENED

05/22/2019
Components: UNKNOWN OR OTHER
Incident Date: 05/19/2019
Crash: No
Fire: No
Vehicle Identification Number: 5XXGR4A63DG******
Summary

DRIVING HOME ON THE HIGHWAY ON A SUNDAY EVENING ON MAY 19, 2019 IN OAKLAND, CALIFORNIA, MY SUNROOF (SPECIFICALLY, THE MIDDLE PANEL OF THE THREE GLASS ROOF PANELS ON THE KIA OPTIMA SX 2013) SUDDENLY AND WITHOUT ANY WARNING CRACKED, LETTING OFF AN EAR-PIERCING POP. I DROVE TO A SAFE PLACE WITH MY HAZARD LIGHTS ON, HEARING PIECES OF GLASS FALL OFF OF MY CAR INTO THE LANE BEHIND ME. THE SUNROOF WAS CLOSED AT THE TIME OF THE INCIDENT, AND FORTUNATELY, THE FABRIC SUN SHADE UNDERNEATH WAS CLOSED, SO I WAS SPARED FROM THE SHOWER OF GLASS AND INJURY OTHER CAR OWNERS HAVE EXPERIENCED DURING THIS EXPLOSION OF GLASS. THERE WERE NO OTHER VEHICLES AROUND ME AT THE TIME OF THE INCIDENT AND NO DEBRIS, AND I WAS DRIVING STRAIGHT ON A SMOOTHLY PAVED ROAD. WHEN I INSPECTED THE SUNROOF, THERE WAS A HUGE HOLE IN THE CENTER OF THE GLASS PANEL AND THE BROKEN GLASS AROUND THE HOLE WAS POINTING UPWARD INTO THE SKY. THE ENTIRE GLASS PANEL WAS SHATTERED BUT STILL IN PLACE. THERE WAS NO DEBRIS OR A ROCK INSIDE THE SUN SHADE UNDERNEATH THAT COULD EXPLAIN THE HOLE. IT WAS ALTOGETHER EERIE AND VERY FRIGHTENING AND TRAUMATIZING, AND I WAS GRATEFUL I WASN'T KILLED BY ANY POTENTIAL ACCIDENT THAT COULD HAVE BEEN CAUSED BY THIS UNSAFE SUNROOF EXPLOSION. I AM IN PROCESS OF GETTING IT REPAIRED AT THE DEALERSHIP WHERE I BOUGHT THE CAR USED, AND I HAVE MADE A CLAIM WITH BOTH MY CAR INSURANCE COMPANY (GEICO, WHO HAS NOT BEEN VERY HELPFUL IN ACKNOWLEDGING THIS AS A MANUFACTURING DEFECT), AND WITH KIA CONSUMER AFFAIRS. KIA ALSO HAS NOT ACKNOWLEDGED THAT THIS IS A DEFECT, AND NONE OF THE KIA DEALERSHIP SERVICE REPRESENTATIVES OR MANAGERS I'VE SPOKEN WITH (SIX OF THEM) HAVE HEARD OF THIS BEFORE.

05/22/2019
Components: EXTERIOR LIGHTING
Incident Date: 05/20/2019
Crash: No
Fire: No
Summary

PASSENGER HEADLIGHT KEEPS BURNING OUT.

05/22/2019
Components: ENGINE
Incident Date: 05/16/2019
Crash: Yes
Fire: Yes
Vehicle Identification Number: KNAGM4A73D5******
Summary

A RECALL WAS ISSUED TO ME BY KIA IN 2017 WHEN WE HAD THE VEHICLE'S ENGINE TOTALLY REPLACED. ON MAY 16, 2019 MY SON WAS DRIVING WHEN PASSERBY'S WERE HONKING AND FLASHING THEIR LIGHTS AT HIM. HE NOTICED THAT THE ENGINE WAS ON FIRE, WHEN HE LOST STEERING, AND BREAKS. HE JUMPED OUT OF THE CAR WHILE MOVING AND THEN THE CAR EXPLODED, A TOTAL OF 3 SEPARATE TIMES BEFORE FIRE AND EMERGENCY PERSONNEL ARRIVED ON SCENE. FIRE REPORT AND INVESTIGATION UNDERWAY.

05/22/2019
Components: ENGINE,FUEL/PROPULSION SYSTEM
Incident Date: 04/20/2019
Crash: No
Fire: No
Vehicle Identification Number: 5XXGM4A72DG******
Summary

WHILE ON THE FREEWAY THE VEHICLE FROZE UP AND LOCKED. WE SMELT A STRONG BURN ODOR. MECHANIC CHECKED FUSES AND WE THOUGHT IT WAS WIRING OR POSSIBLY THE MOTOR BUT TURNS OUT THE STARTER WENT BAD. THE BURN SMELL CAME FROM THE COIL WIRE ON THE STARTER.

05/22/2019
Components: ENGINE
Incident Date: 05/17/2019
Crash: No
Fire: No
Vehicle Identification Number: 5XXGN4A78DG******
Summary

CAR STOPPED WHILE PROCEEDING THROUGH A TOLL. TRIED GETTING A JUMP TO START IT. MOTOR WOULD NOT TURN OVER .STARTER HAD A STEEL EVERY TIME TRYING TO START IT.

04/26/2019
Components: AIR BAGS
Incident Date: 06/01/2018
Crash: No
Fire: No
Vehicle Identification Number: 5XXGN4A7XDG******
Summary

TL* THE CONTACT OWNS A 2013 KIA OPTIMA. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 18V363000 (AIR BAGS). THE CONTACT STATED THAT THE AIR BAG WARNING INDICATOR WAS ILLUMINATED. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE CONTACT CALLED CRAIN KIA OF SHERWOOD (5830 WARDEN RD, SHERWOOD, AR 72120, (501) 436-4852 23502) AND WAS INFORMED THAT THE RECALL REPAIR WAS PREVIOUSLY COMPLETED ON THE VEHICLE. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS CONTACTED AND PROVIDED CASE NUMBER: 12843689. THE CONTACT WAS ALSO PROVIDED A LOANER VEHICLE. THE FAILURE MILEAGE WAS 124,000. PARTS DISTRIBUTION DISCONNECT.

04/23/2019
Components: ENGINE
Incident Date: 12/28/2018
Crash: No
Fire: No
Vehicle Identification Number: 5XXGN4A70DG******
Summary

I OWN A 2013 KIA OPTIMA. THE FIRST TIME I NOTICED THE ISSUE, I WAS DRIVING ON THE INTERSTATE MILES FROM HOME ON A FAMILY TRIP. I NOTICED THE OIL LIGHT FLICKERING WHEN I DEPRESSED THE ACCELERATOR, AND ALSO SMELLED SOMETHING BURNING FROM ENGINE COMPARTMENT. I PULLED OFF AT THE NEAREST SERVICE STATION AND CHECKED THE OIL AND FOUND NO OIL ON THE DIPSTICK OTHER THAN SOME BURNT OIL RESIDUE. THE STRONG BURNING SMELL AND SMOKE WAS COMING FROM THE OPENING. I IMMEDIATELY ADDED OIL AND HAVE BEEN KEEPING A CLOSE EYE ON IT EVER SINCE. I CONTACTED THE DEALER AND HAVE LEARNED OF THE MANY PROBLEMS THAT KIA OWNERS ARE HAVING WITH THESE PARTICULAR ENGINES. THE DEALERSHIP CONDUCTED A OIL CONSUMPTION TEST AND DETERMINED THE CAR IS LOSING A LITTLE OVER A QUART OF OIL EVERY 1000 MILES OR SO, BUT ISN'T LEAKING ANYWHERE. I HAVE READ MANY OF THE STORIES OF ENGINE FAILURES AND FIRES CAUSED BY THIS AND I DO NOT WANT TO EXPERIENCE THIS WHILE ON THE ROAD WITH MY FAMILY. THIS CAR ONLY HAD ABOUT 107,000 MILES ON IT WHEN I FIRST NOTICED THIS OIL CONSUMPTION PROBLEM. THIS VEHICLE HAS BEEN WELL MAINTAINED AND SHOULD NOT BE GOING THROUGH OIL LIKE THIS WITH SO LITTLE MILES ON IT. THE DEALERSHIP IS TELLING ME THAT THERE IS NO WARRANTY THAT COVERS THIS AND NO RECALLS HAVE BEEN ISSUED DESPITE ALL OF THE TROUBLE KIA OWNERS ARE HAVING. I DON'T TRUST THE CAR ON THE ROAD WITH MY FAMILY AND I DON'T KNOW WHERE ELSE TO TURN. PLEASE HELP WITH THIS. THANK YOU!

04/23/2019
Components: ENGINE,FUEL/PROPULSION SYSTEM
Incident Date: 09/25/2018
Crash: No
Fire: No
Vehicle Identification Number: KNAGM4A7XD5******
Summary

TL* THE CONTACT OWNS A 2013 KIA OPTIMA. THE CONTACT RECEIVED A RECALL NOTICE FOR NHTSA CAMPAIGN NUMBER: 18V907000 (FUEL SYSTEM, GASOLINE, ENGINE). THE CONTACT STATED THAT THERE WAS A FUEL ODOR INSIDE THE VEHICLE. THE CONTACT TOOK THE VEHICLE TO SOUTHSIDE KIA (9401 ATLANTIC BLVD, JACKSONVILLE, FL 32225, (904) 406-7779) THREE TIMES TO BE REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED. THE FAILURE MILEAGE WAS 7,000.

04/22/2019
Components: STRUCTURE,ENGINE,FUEL/PROPULSION SYSTEM
Incident Date: 04/15/2019
Crash: No
Fire: Yes
Vehicle Identification Number: 5XXGN4A7XDG******
Summary

WAITING ON A RED LIGHT, THE KIA OPTIMA STALLED AND THEN SMOKE STARTED COMING INTO THE CABIN. WITHIN SECONDS THE FRONT OF THE CAR CAUGHT FIRE AND MY WIFE AND TWO CHILDREN HAD A VERY LIMITED TIME TO GET OUT FROM THE BURNING CAR INTO SAFETY. THE BURNING CAR WAS EVENTUALLY EXTINGUISHED BY THE FIRE DEPARTMENT. LOCAL POLICE CORDONED OFF THE LANE TO PROVIDE SAFETY FOR MY FAMILY AND OTHERS MOTORISTS ON THE ROAD. THE WEATHER WAS CLEAR AND THE TIME OF THE FIRE WAS AROUND 12:30PM.

04/22/2019
Components: STEERING
Incident Date: 01/12/2019
Crash: No
Fire: No
Vehicle Identification Number: 5XXGN4A72DG******
Summary

THE STEERING WHEEL JUST STARTED MAKING A CLICKING SOUND AND IT SHACKS WHEN I WAS DRIVING

04/19/2019
Components: ENGINE
Incident Date: 04/18/2019
Crash: No
Fire: No
Vehicle Identification Number: 5XXGR4A66DG******
Summary

MY CAR ENGINE SHUT DOWN AFTER MAKING A LEFT TURN, WHICH I ALMOST GOT REAR ENDED BY TRAFFIC TURNING RIGHT FROM A FASTER STREET. I HAD TO PLACE THE CAR IN PARK TO RESTART THE ENGINE AFTER A COUPLE TRIES. I NOTICED MY ENGINE LIGHT AND OTHER LIGHTS ON DASH TURNED RED. AFTER A COUPLE TRIES THE ENGINE STARTED AND I SEEN MY OIL LIGHT ALSO SO I THOUGHT MAYBE MY OIL WAS BAD SO I WENT AND HAD AN OIL CHANGE DONE AND AFTER GETTING THAT COMPLETED WAS DRIVING HOME AND MY ENGINE HAS THIS KNOCKING NOISE NOW AND IT SEEMED TO GET WORSE. THE TECHNICIAN STATED THAT THE ENGINE LIGHT SHOWED THAT THE OVERHEAD CAM SENSOR WAS THE CAUSE OF THE LIGHT. BUT AFTER CHANGING THE OIL THE LIGHT WENT OUT. TECHNICIAN STATED THE CAR WAS A QUART LOW BEFORE THE OIL WAS CHANGED OUT. I DO NOT UNDERSTAND WHY THIS HAPPENED BECAUSE I USED THE BEST OIL AND CHANGED MY OIL ON A REGULAR BASIS AND HAVE RECORDS TO SHOW IF NEEDED.

04/18/2019
Components: ELECTRICAL SYSTEM,ENGINE
Incident Date: 04/17/2019
Crash: No
Fire: No
Vehicle Identification Number: 5XXGM4A78DG******
Summary

WHILE DRIVING DASH LIGHTS CAME ON AND OFF.. LOST ACCELERATION POWER. ITERMITTEN POWER. CAME TO A STOPLIGHT LOST ACCELERATION TRIED TO PRESS GAS TO ACCELERATE AND SOUNED LIKE POTS AND PANS BANGING WHILE ACCELERATION HEAR A LOUD BANG AND SHATTERING METAL. MMANAGED TO PULL OVER ON HIGHWAY ..OPENED HOOD AND SAW OIL SUBSTANCE ALL OVER ENGINE COMPARTMENT AND AROUND FIREWALL. PARTS WERE RECOVERED. TOWED. KIA SHOP NOTIFIED AS IT WAS SERVICE FOR THE WARRANTY SHARDS BACK IN OCTOBER OF 2017 AND CLAIMED NO ISSUES. OIL WAS CHANGED.

04/17/2019
Components: ENGINE
Incident Date: 08/20/2018
Crash: No
Fire: No
Vehicle Identification Number: 5XXGM4A71DG******
Summary

RECALL, STEERING WHEEL KNOCK

04/17/2019
Components: ENGINE
Incident Date: 04/17/2019
Crash: No
Fire: No
Vehicle Identification Number: 5XXGM4A76DG******
Summary

WHILE DRIVING, MY DASHBOARD LIT UP AND MY CAR SHUT OFF. WHILE I'M TRAFFIC. I WAS GOING ABOUT 55MPH. I WAS NOT ABLE TO ACCELERATE OR BREAK. LUCKILY I WAS ABLE TO COAST INTO A NEAR BY PARKING LOT WHERE IT PARKED MY CAR. FROM THERE I TRIED TO RESTART MY CAR, BUT IT NEVER CAME BACK ON.I ATTEMPTED TO TURN IT ON, BUT ALL I HEARD WAS A CLICKING SOUND. IT'S NOT MY BATTERY AS I HAD IT CHECKED NOR DID ANY CODES COME UP ON MY COMPUTER WHEN I HOOKED MY CAR UP. HAD IT TOWED TOWED HOME AND HAVING A MECHANIC LOOK AT IT IN THE MORNING

04/13/2019
Components: ENGINE
Incident Date: 04/06/2019
Crash: No
Fire: No
Summary

I WAS DRIVING THAN SUDDENLY ALL MY LIGHTS CAME ACROSS MY DASHBOARD.THSN MY CAR CAR BEGAN TO SLOW DOWN SO I PULLED OVER!THANK IT CUT OFF

04/09/2019
Components: UNKNOWN OR OTHER
Incident Date: 04/08/2019
Crash: No
Fire: Yes
Vehicle Identification Number: 5XXGR4A64DG******
Summary

MY CAR CAUGHT FIRE SITTING IN MY DRIVEWAY WHEN I WAS ASLEEP AND BURNED TO THE GROUND

04/04/2019
Components: EXTERIOR LIGHTING,ENGINE,VISIBILITY/WIPER
Incident Date: 04/04/2019
Crash: No
Fire: No
Vehicle Identification Number: KNAGM4A7XD5******
Summary

OIL IS COMPLETELY EMPTY BEFORE 1000 MILES AFTER AN OIL CHANGE. HAVE SWITCHED TO SYNTHETIC OIL AND USED ADDITIVES. NOTHING HAS HELPED AND I AM ADDING AT LEAST 6-8 QUARTS FOR 3000 MILES. ALSO THE HEADLIGHTS ARE HORRIBLE. I CAN NOT SEE 10 FEET PASS MY FRONT END AT NIGHT. THIS IS EXTREMELY DANGEROUS AND NEW BULBS DO NOT HELP. IT IS A KNOWN PROBLEM, BUT KIA COULD CARE LESS. NOT ONLY CAN I NOT SEE BUT I'M DRIVING A DEATH TRAP THAT WILL MOST LIKELY CATCH FIRE LIKE THOUSANDS OF THE 2013 HAVE ALREADY. HOW DO THESE CAR COMPANIES GET AWAY WITH THIS?

04/03/2019
Components: AIR BAGS,STRUCTURE,ELECTRONIC STABILITY CONTROL
Incident Date: 04/02/2019
Crash: No
Fire: Yes
Vehicle Identification Number: 5XXGN4A73DG******
Summary

I WAS DRIVING FROM WOBURN MA ON NEW BOSTON ROAD HEADED TO WILMINGTON MA AND MY CAR SEEMED TO SHUT DOWN I WAS ABLE TO PULL OVER OFF THE STREET NEXT TO A CURB LOCATION 147 NEW BOSTON RD. I TRIED TO START MY CAR PRESSING THE PUSH BUTTON START ONLY LIGHTS CAME ON ON THE OIL HAS ENGINE BATTERY... WHILE STILL SITTING IN THE CAR I WAS TRYING TO MAKE SOME CALLS I SMELLED A BURNING SMELL I NOTICED SMOKE COMING FROM THE FRONT OF THE CAR. THE SMOKE INCREASED RAPIDLY I EXITED THE CAR CALLED 911. WHILE WAITING FOR HELP TO ARRIVE I GRABBED SOME ITEMS FROM THE GLOVE BOX AND BACK SEAT THE FRONT OF THE CAR AT THAT POINT FLAMES WERE COMING FROM UNDER THE HOOD THE FLAMES ESCALATED TO POP THE HOOD A LARGE FIRE HAD IGNIGHTED FROM THE ENGINE AREA THE FIRE DEPARTMENT PUT OUT THE FIRE. A TOW TRUCK TOWED THE CAR AWAY.

04/01/2019
Components: UNKNOWN OR OTHER
Incident Date: 02/01/2019
Crash: No
Fire: No
Vehicle Identification Number: 5XXGM4A72DG******
Summary

THE TRACTION CONTROL ON THIS VEHICLE IS DANGEROUS. IF THE TIRES SLIP FOR ANY REASON, POWER TO THE ENGINE IS CUT. THIS CAN BE A SLIGHT SLIP FROM WATER ON THE ROAD, STEPPING ON THE GAS TO PULL OUT INTO TRAFFIC, OR DRIVING IN ICY OR SNOW CONDITIONS. YOU HAVE TO GIVE THE CAR AT LEAST 10-20 SECONDS TO MOVE AGAIN. WITH ONCOMING TRAFFIC THIS COULD BE DEADLY. I HAVE HAD NUMEROUS INCIDENTS WHERE I WAS ALMOST HIT WHILE WAITING FOR THE ENGINE TO RE-ENGAGE. SOMETIMES I AM THEN STEPPING ON THE GAS, CASUSING ANOTHER SLIP AND STALL IN THE SAME INSTANCE, THERE IS A SWITCH THAT CAN BE ENGAGED TO TURN THIS OFF, BUT YOU HAVE TO TURN IT OFF EVERY TIME YOU START THE CAR. I HAVE ASKED AT LEAST THREE DIFFERENT KIA DEALERS ABOUT THIS RIGHT AFTER PURCHASING THE VEHICLE SEE IF IT COULD BE PERMANENTLY TURNED OFF, BUT WAS ALWAYS TOLD NO.

03/30/2019
Components: STEERING,ENGINE
Incident Date: 03/30/2019
Crash: No
Fire: No
Vehicle Identification Number: 5XXGM4A71DG******
Summary

WAS DRIVING DROWN THE ROAD OUT OF MY SUBDIVISION. ENGINE JUST SHUT DOWN AND WOULDN'T START. THE CAR WAS IN MOTION AND JUST SHUT OFF. I AM BLESSED THAT IT DIDN'T HAPPEN ON THE HIGHWAY.

03/28/2019
Components: ENGINE
Incident Date: 03/03/2019
Crash: No
Fire: Yes
Vehicle Identification Number: 5XXGR4A69DG******
Summary

WAS DRIVING ON I45 IN PFLUGERVILLE DOING A U TURN TO GO WEST BOUND. HEARD A LOUD BAND LIKE SOMETHING "FELL OUT" OF THE CAR. PULLED OVER AND THE CAR STARTED TO SHOOT SPARKS AND FLAMES. I WAS WITH MY LITTLE BROTHER AN SOME FRIENDS SO WE ALL JUMPED OUT OF THE CAR. MY MOM PICKED US ALL UP AND TXDOT STAYED WITH THE CAR WHILE MY MOM GOT A TOW TRUCK. MY MOM CALL INSURANCE AND HAD THE CAR TO HER MECHANIC AND WHEN THEY STARTED IT UP IT IMMEDIATELY STARTED TO SHOOT FLAMES AND SPARKS. THEY FOUND A HOLD IN THE ENGINE. THE MECHANIC INSPECTED IT AND HAD NEVER SEEN ANYTHING LIKE THAT ON A 60K MILE CAR. KIA HAS SO MANY RECALLS AND THIS CAR MAKE MODEL AND YEAR WAS IN THE RECALL ABUT NOT THE VIN NUMBER. SOUTHWEST KIA IN AUSTIN TOOK FOREVER TO "INVESTIGATE." THEY ARE NOW TRYING TO SAY THAT IT'S NOT INCLUDED IN THE RECALLS BUT RATHER JIFFY LUBE LEFT A RAG IN CAR THAT GOT SUCKED THROUGH THE DIPSTICKS AND WRAPPED AROUND THE CRANK SHANK. I HAD DRIVEN FROM TEXAS TO ARIZONA TO COLORADO AND BACK TO TEXAS BEFORE THIS HAPPENED. THERE WAS NO PROBLEMS BEFORE THIS. THERE WAS NO EVIDENCE OF THIS RAG FROM PRIOR MECHANICS THAT LOOKED AT IT BEFORE KIA DID THEIR INVESTIGATION. IT IS BELIEVED THAT THIS IS A FAULTY ISSUE WITH KIA AND THEY ARE TRYING TO NOT TAKE RESPONSIBILITY FOR THIS ENGINE CATCHING FIRE. THEY ARE RECALLING HUNDREDS OF THOUSANDS OF CARS FOR ENGINE FIRES. WHEN DEALING WITH KIA NOW THEY ARE HOSTILE AND CALL IT AN "ALLEGED FIRE." THEY ARE NOW SAYING AN ADJUSTER NEEDS TO LOOK AT IT BUT THAT WAS OVER A WEEK AGO. NOW THEY ARE SAYING THE CASE MANGER FOR RECALLS IS ON VACATION.

03/27/2019
Components: ENGINE,FUEL/PROPULSION SYSTEM
Incident Date: 07/19/2017
Crash: No
Fire: No
Vehicle Identification Number: 5XXGM4A76DG******
Summary

CHECK ENGINE LIGHT IS ON CODE READS HIGH PRESSURE FUEL PUMP. WHEN STARTING THE CAR IT IS VERY SLUGGISH AND HAS FLUTTERING RPMS FOR THE FIRST 10 15 MINUTES WHEN DRIVING THE CAR IS JERKY AND HESITANT TO ACCELERATE. THERE IS CURRENTLY A ACTIVE RECALL ON THE HIGH PRESSURE FUEL PUMP BUT MY VIN IS NOT LISTED UNDER THE RECALL EVEN THOUGH IT WAS LISTED ON THE ENGINE RECALL. WAS TOLD I DID NOT NEED A NEW ENGINE BUT WAS GIVEN AN OIL CHANGE ABS NEW OIL PAN AND THE PROBLEM STARTED SHORTLY AFTER

03/26/2019
Components: ENGINE
Incident Date: 03/25/2019
Crash: No
Fire: Yes
Vehicle Identification Number: 5XXGN4A78DG******
Summary

TL* THE CONTACT OWNS A 2013 KIA OPTIMA. WHILE DRIVING 45 MPH, THE VEHICLE DECELERATED AND POWERED DOWN. THE CONTACT'S SON PULLED OVER IN FRONT OF A STORE. WHEN HE OPENED THE HOOD, HE NOTICED THAT THE ENGINE WAS ON FIRE. THE BUSINESS OWNER OF THE STORE EXTINGUISHED THE FIRE WITH A WATER HOSE. THE FIRE DEPARTMENT WAS PRESENT, BUT THE FIRE HAD ALREADY BEEN EXTINGUISHED. THERE WERE NO INJURIES. THE VEHICLE WAS TAKEN TO BECK & MASTEN KIA (25503 TOMBALL PKWY, TOMBALL, TX 77377, (281) 539-1111). THE CAUSE OF THE FAILURE HAD NOT BEEN DETERMINED. THE MANUFACTURER WAS NOT NOTIFIED. THE FAILURE MILEAGE WAS 100,400. *TR

03/21/2019
Components: STEERING,ELECTRICAL SYSTEM,ENGINE
Incident Date: 03/06/2019
Crash: No
Fire: No
Vehicle Identification Number: 5XXGR4A63DG******
Summary

MY CAR HAVE BEEN READING MECHANISM ERROR ON THE RADIO FOR 6 MONTHS. RECENTLY MY LIGHTBULB WENT OUT THEN THE OTHER,, I DIDN'T HAVE 100 A PIECE SO I USED HIGH BEAM NOW ONE OF THOSE OUT. MY BACKSEAT INTERIOR LIGHT OUT WHICH ALL IS FINE I'M ASSUMING JUS NEED REPLACEMENT. I WAS DRIVING DOWN THE HIGHWAY WHEN I SAW SMOKE THEN A LOUD POP MY STEERING WHEEL LOCKED UP,, BRAKES IN ALL I BARELY MADE IT OFF THE ROAD THE WHEEL WAS SO TIGHT. I GET OUT TO A EXPLODED TIRE TORE UP BUMPER AND FENDER. EPS ENGINE LIGHT ALONG WITH A FEW OTHERS ARE ON. I GET MY CAR TOWED GET THE CRACKED RIMMED FIXED AND PROCEEDING TO FIX BUMPER AND FENDER BECAUSE I NATURALLY ASSUMED BAD TIRES. TODAY I'M DRIVING AGAIN I SUDDENLY SEE SMOKE THEN THE ENTIRE CAR SHUTS DOWN. I'VE TRIED A BOOST EVERYTHING CAME ON EXCEPT THE ENGINE. I TRIED PUTTING THE KEY IN THE SIDE COMPARTMENT STILL NOTHING. ALL LIGHTS ARE ON,, ON THE DASHBOARD ENGINE TIRE PRESSURE ETC. I REALLY CAN'T SAY WHAT'S THE PROBLEM BUT THIS IS THE SECOND TIME IT HAS HAPPENED. I'M LOSING MONEY AND MY CAR. I'M WITHOUT A CAR AS OF NOW.!

03/21/2019
Components: ELECTRICAL SYSTEM
Incident Date: 03/20/2019
Crash: No
Fire: No
Vehicle Identification Number: 5XXGR4A63DG******
Summary

I RECENTLY REPORTED PROBLEMS WITH MY CAR I FORGOT TO MENTION THAT IT KEEPS READING MY KEY IS NOT IN VEHICLE WHICH MY KEY WILL BE INSIDE THE CAR, I'LL HAVE TO PUT MY KEY IN THE COMPARTMENT IN GLOVE BOX, IT USE TO WORK BUT AFTER EVERYTHING SHUTDOWN YESTERDAY IT WON'T START AT ALL.

03/21/2019
Components: AIR BAGS
Incident Date: 03/01/2019
Crash: No
Fire: No
Vehicle Identification Number: 5XXGN4A77DG******
Summary

TL* THE CONTACT OWNS A 2013 KIA OPTIMA. WHILE DRIVING VARIOUS SPEEDS, THE AIR BAG WARNING INDICATOR ILLUMINATED AND THE HORN FAILED TO SOUND. THE DEALER AND MANUFACTURER WERE NOT MADE AWARE OF THE FAILURE. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE FAILURE MILEAGE WAS 65,000. ALSO, SINCE THE AIRBAG WARNING INDICATOR ILLUMINATED THE FOLLOWING NO LONGER WORKS: HORN, CRUISE CONTROL, ECO, RESET AND TRIP, ELECTRIC WINDOWS ARE SPERATIC; MEANING WHEN YOU GO TO ROLL WINDOWS UP THEY START TO ROLL UP 1/4 OF THE WAY THAN THEY ROLL DOWN. *BF..*JB

03/19/2019
Components: STEERING
Incident Date: 03/18/2019
Crash: No
Fire: No
Vehicle Identification Number: 5XXGR4A60DG******
Summary

TOOK THE CAR INTO THE DEALER (NOV16 60523 MILES) BECAUSE THE STEERING HAD A STICKING ISSUE WHILE DRIVING. A TSB WAS PERFORMED AND IT DID NOT CORRECT THE ISSUE. THE UPPER STEERING COLUMN ASSEMBLY WAS REPLACED TO CORRECT THE ISSUE. THE DEALER SAID IT WOULD BE A 50/50 COST AS IT WAS JUST OUT OF WARRANTY. ON 18 MAR 2019 WE TOOK THE CAR BACK TO THE DEALERSHIP AND WAS TOLD THE UPPER STEERING COLUMN ASSEMBLY NEEDED TO BE REPLACED AGAIN DUE TO STICKING. IT WAS JUST OVER 2 YEARS AND 13677 MILES AGAIN THEY TOLD US IT WAS JUST OUT OF WARRANTY. THIS IS A SAFETY ISSUE WITH THESE ELECTRONIC SYSTEMS GOING OUT AS IT CONTROLS THE STEERING OF THE CAR AND AS WE CAN TELL YOU HAS CAUSED SOME OVER STEERING WHEN THE STEERING WHEEL STICKS AND ADDITIONAL PRESSURE IS APPLIED TO GET THE VEHICLE TO RESPOND TO THE STEERING INPUT

03/19/2019
Components: ENGINE
Incident Date: 05/04/2018
Crash: No
Fire: No
Vehicle Identification Number: 5XXGM4A70DG******
Summary

ISSUES WITH THE ENGINE- THETA II ENGINE SINCE 2015 (PREVIOUS OWNER LIZ REPORTED). I PURCHASED THE VEHICLE MARCH 2018 AND SENT IT IN KIA A MONTH LATER. LOCAL DEALERSHIP TOLD ME THE ENGINE NEEDED TO BE REPLACED BUT MY EXTENDED WARRANTY I PURCHASED DIDN'T APPROVE IT BECAUSE IT WAS A PREVIOUS PROBLEM (2015 ) OVAL DEALERSHIP TOLD ME ENGINE IS CONSUMING OIL AND THEY DO NOT KNOW WHERE THE OIL IS GOING. IT BLOWING SMOKE AND NOT DRIVABLE. THE CAR HAS BEEN IN THE SHOP (ANCIRA KIA) SINCE JANUARY AND KIA CORPORATE HAS BEEN PAYING MY RENTAL.

03/18/2019
Components: UNKNOWN OR OTHER
Incident Date: 03/07/2019
Crash: No
Fire: Yes
Vehicle Identification Number: 5XXGN4A70DG******
Summary

ON MARCH 7, 2019, MY 2013 KIA OPTIMA CAUGHT FIRE WHILE MY DAUGHTER WAS DRIVING. SHE PARKED THE CAR IN A PUBLIC PARKING LOT AND REALIZED THE FRONT END OF THE CAR WAS ON FIRE. THANK GOD SHE IS PHYSICALLY OKAY, AND NO ONE ELSE WAS INJURED. MY CAR WAS A TOTAL LOSS, ANOTHER CAR WAS A TOTAL LOSS, AND A THIRD CAR WAS DAMAGED. THE INSURANCE COMPANY DETERMINED THE CAUSE OF THE FIRE WAS NO FAULT OF THE MOTORIST, RATHER PRODUCT MALFUNCTION. ANY SUGGESTIONS WELCOME.

03/14/2019
Components: ELECTRICAL SYSTEM,EXTERIOR LIGHTING,SERVICE BRAKES
Incident Date: 03/08/2019
Crash: No
Fire: No
Vehicle Identification Number: 5XXGM4A70DG******
Summary

BRAKE LIGHTS WILL NOT GO OFF AFTER I TURN OFF MY CAR. SOMETIMES THE BRAKE LIGHTS AND BACK LIGHTS POPS ON EVEN WHEN THE CAR IS OFF AND WILL NOT TURN OFF. THE SLIPPERY WHEN WET LIGHT STAYS ON AT ALL TIMES. WHEN I AM DRIVING THE CAR AND I HAVE TO USE THE BRAKES TO STOP AT A RED LIGHT OR STOP SIGN THE CAR MOVES VERY SLOWING AND STALLS. SOMETIMES WHEN I AM DRIVING THE CAR LOOSES POWER. I WAS DRIVING ON THE INTERSTATE TWICE AND THE CAR JUST LOST POWER AND BEGAN TO SLOW DOWN. THIS WAS A HUGE SAFETY CONCERN. NOW THE CAR HAS NO POWER.

03/14/2019
Components: UNKNOWN OR OTHER,FUEL/PROPULSION SYSTEM
Incident Date: 04/23/2018
Crash: No
Fire: No
Vehicle Identification Number: 5XXGR4A67DG******
Summary

EVAPORATIVE GAS FUMES INSIDE AND SMELLS LIKE SOMETHING IS BURNING

03/13/2019
Components: ELECTRICAL SYSTEM,STRUCTURE,ENGINE
Incident Date: 03/11/2019
Crash: No
Fire: Yes
Vehicle Identification Number: 5XXGM4A75DG******
Summary

MY CAR RANDOMLY CAUGHT FIRE AT 10:30 PM WHILE IT WAS ALREADY SITTING IN MY DRIVE WAY SINCE 7 PM. THE ENTIRE FRONT END OF THE CAR IS NOW MELTED ON MY DRIVEWAY PAVEMENT. PUTTING MY FAMILY AND MY HOUSE AT DANGER.

03/13/2019
Components: STEERING
Incident Date: 03/06/2019
Crash: No
Fire: No
Vehicle Identification Number: 5XXGN4A77DG******
Summary

IT IS IMPOSSIBLE TO TRAVEL SAFELY IN A LANE BECAUSE THE STEERING WHEEL CONSTANTLY NEEDS TO BE CORRECTED IT VEERS FROM LEFT TO RIGHT THE STEERING FEELS LIKE IT HAS A FLAT SPOT IN STEERING THAT WON'T STAY STRAIGHT

03/12/2019
Components: SERVICE BRAKES
Incident Date: 02/26/2019
Crash: No
Fire: No
Vehicle Identification Number: 5XXGM4AT2DG******
Summary

BRAKES SOMETIMES DON'T RESPOND, IT MADE A SOUND FROM THE BRAKES THE OTHER DAY, MY BRAKES STOP LIKE IF THERE IS SNOW ON THE STREETS

03/11/2019
Components: ENGINE
Incident Date: 02/28/2019
Crash: No
Fire: Yes
Vehicle Identification Number: 5XXGN4A75DG******
Summary

ENGINE CAUGHT FIRE. CAR ACTING FUNNY PULLED INTO REST STOP. SMELLED SMOKE AND FLAMES STARTED COMING OUT OF THE HOOD. CAR IS NOW TOTALED. THE ENGINE HAD BEEN REPLACED DUE TO A PREVIOUS KIA RECALL. CAR IS TOTALED.

03/09/2019
Components: AIR BAGS
Incident Date: 03/05/2019
Crash: No
Fire: No
Vehicle Identification Number: 5XXGN4A70DG******
Summary

DASHBOARD AIRBAG LIGHT REMAINED ILLUMINATED WHILE DRIVING CAR. KIA DEALER INSPECTED CAR AND ADVISED DRIVER'S-SIDE FRONTAL AIRBAG IS NONFUNCTIONAL UNTIL CLOCKSPRING IS REPLACED. DEALER DID NOT HAVE PART AVAILABLE. MILEAGE WAS APPROXIMATELY 42,000.

03/08/2019
Components: ENGINE
Incident Date: 02/27/2019
Crash: No
Fire: No
Vehicle Identification Number: 5XXGN4A71DG******
Summary

TL* THE CONTACT OWNS A 2013 KIA OPTIMA. WHILE DRIVING APPROXIMATELY 60 MPH, THE CHECK ENGINE INDICATOR ILLUMINATED AND THE VEHICLE SHUT DOWN. THE VEHICLE WAS TOWED TO MENTOR KIA (440-953-1000, LOCATED AT 9090 MENTOR AVE, MENTOR, OH 44060) WHERE IT WAS DIAGNOSED THAT THERE WERE METAL SHAVINGS IN THE ENGINE. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 17V224000 (ENGINE AND ENGINE COOLING), BUT THE DEALER REFUSED TO PERFORM THE RECALL REPAIR. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE AND STATED THAT THE DEALER WOULD BE CONTACTED. THE VEHICLE WAS NOT REPAIRED. THE FAILURE MILEAGE WAS APPROXIMATELY 86,000. PARTS DISTRIBUTION DISCONNECT.

03/07/2019
Components: ENGINE
Incident Date: 03/07/2019
Crash: No
Fire: Yes
Vehicle Identification Number: 5XXGM4A77DG******
Summary

WHILE DRIVING OFF THE INTERSTATE THE KIA OPTIMA STARTED TO SMOKE AND WHEN PULLED OVER FLAMES STARTED TO COME FROM THE HOOD(CAR STILL ONE). THE FLAMES ONLY GOT BIGGER AND EVENTUALLY TOTALED THE VEHICLE .

03/06/2019
Components: VEHICLE SPEED CONTROL,ENGINE,FUEL/PROPULSION SYSTEM
Incident Date: 03/06/2019
Crash: No
Fire: No
Vehicle Identification Number: KNAGM4ADXD5******
Summary

I WAS DRIVING AROUND 45 MILES AND HYBRID SYSTEM WARNING, SAFELY STOP AND DO NOT DRIVE. THIS HAPPENED ABOUT 3 MORE TIMES ON THE WAY TO THE DEALERSHIP. BROUGHT IT TO THE DEALER TOLD ME TO REPLACE THE BATTERY. THE SIGN CAME BACK UP AFTER ABOUT 30 MINUTES OF DRIVING.

02/28/2019
Components: STRUCTURE,ELECTRONIC STABILITY CONTROL,ENGINE
Incident Date: 02/23/2017
Crash: No
Fire: Yes
Summary

"TAKATA RECALL". MY KIA HAS BEEN RECALLED SEVERAL TIMES, THE MOTOR HAS BEEN RECALLED TWICE. THE SECOND TIME, I HAD MY FAMILY WITH ME GOING TO ARKANSAS, AND THE CAR STALLED AS WE WERE GOING THROUGH A STOP LIGHT, ANOTHER VEHICLE ALMOST HIT US. I HAVE LOST WAGES FROM WORK, LOST TIME WAITING TO GET MY VEHICLE FIXED, IT HAS CAUSED STRESS AND ANXIETY AND RIGHT NOW I JUST GOT THREE MORE RECALL LETTERS IN THE MAIL. THESE CARES ARE UNSAFE, BUT UNFORTUNATELY IT IS MY ONLY MEANS OF TRANSPORTATION. I WANT KIA HELD ACCOUNTABLE AND TO GET THESE DANGEROUS CARS OFF THE STREETS BEFORE SOME GETS KILLED.

02/16/2019
Components: UNKNOWN OR OTHER
Incident Date: 02/08/2019
Crash: No
Fire: No
Vehicle Identification Number: 5XXGM4A71DG******
Summary

THE RADIO IS NO LONGER FUNCTIONING AND I HAVE SEEN OTHER VIDEOS WHERE PEOPLE ARE HAVING THE SAME PROBLEM WITH MY SAME TYPE OF VEHICLE.

02/14/2019
Components: UNKNOWN OR OTHER,SERVICE BRAKES
Incident Date: 02/01/2019
Crash: No
Fire: No
Vehicle Identification Number: 5XXGM4A75DG******
Summary

WHILE APPLYING BREAKS I OFTEN GET LOUD RUMBLING NOISE ON CITY STREETS, ALSO WHEN IT RAINS WATER LEAKS ON DRIVER AND PASSENGER FEET UNDER DASH THIS HAPPENS WHEN VEHICLE IS IN MOTION AND STATIONARY.

02/12/2019
Components: ENGINE
Incident Date: 02/06/2019
Crash: No
Fire: No
Vehicle Identification Number: 5XXGR4A6XDG******
Summary

I OWN A 2013 KIA OPTIMA, THE CHECK ENGINE LIGHT CAME ON AND THE ENGINE STARTED TO MISFIRE WHILE DRIVING ON THE HIGHWAY. THE TEMPERATURE OUTSIDE AT THE TIME WAS -50 WITH THE WINDCHILL. I HAD THE VEHICLE TOWED TO THE REPAIR SHOP AND THEY CALLED ME TO LET ME KNOW THAT THE #2 CYLINDER WAS JUNK. THEY THOUGHT IT WAS JUST A BAD COIL PACK BUT WHEN SWITCHED TO THE #1 CYLINDER THE MISFIRE CODE DIDN'T FOLLOW THE COIL PACK, IT CODE STAYED AT CYLINDER #2 EVEN WITH A BRAND NEW PLUG. THE SPARK PLUGS HAD BEEN REPLACED IN SEPTEMBER 2018, THE SAME ISSUE THAT CAUSED THE PLUGS TO FAIL IN SEPTEMBER WHEN THE PLUGS WERE CHANGED OUT HAPPENED AGAIN ON THIS OCCASION (FEBRUARY 6, 2019). I WAS INFORMED BY THE SERVICE MANAGER AT THE KIA REPAIR SHOP THAT THERE WAS AN UPDATE TO THE ECM THAT NEEDED TO BE DONE TO PREVENT THIS FROM HAPPENING, BUT WHEN I CONTACTED KIA TO SEE IF THEY WOULD COVER THE REPAIR OF THE VEHICLE BECAUSE THE UPDATE WAS NOT PERFORMED KIA REFUSED TO COVER THE REPLACEMENT OF THE ENGINE, WHICH IS THE ONLY SOLUTION BECAUSE THE SPARK PLUG FAILED AND BLEW APART IN THE CYLINDER BECAUSE THE ECM UPDATE WAS PERFORMED. WHEN I ASKED KIA WHY THE REPAIR WAS NOT BEING COVERED THEY STATED THAT THEY WERE NOT ALLOWED TO DISCLOSE THAT INFORMATION TO ME AND THAT IT WAS PROPRIETARY INFORMATION. I OPENED A CASE NUMBER (13034007) WITH KIA AND ASKED THEM TO PROVIDE ME WITH INFORMATION AS TO WHY THEY WON'T COVER THE REPAIR AND THEY HAVE YET TO RESPOND BACK TO ME, IT IS NOW FEBRUARY 12 AND HAVEN'T RECEIVED A RESPONSE. I ALSO RECEIVED INFORMATION STATING THAT MY WARRANTY WOULD BE EXTENDED TO 10 YEARS, 100,000 MILES BUT KIA ISN'T HONORING THAT WARRANTY IN THIS CIRCUMSTANCE. MY VEHICLE CURRENTLY HAS AROUND 89,000 MILES ON IT. I AM CURRENTLY STILL PAYING A LOAN ON THIS VEHICLE AND IT'S NOT DRIVABLE, IT CURRENTLY SITS PARKED UNTIL THIS GETS RESOLVED.

02/08/2019
Components: ENGINE
Incident Date: 01/17/2019
Crash: No
Fire: No
Vehicle Identification Number: 5XXGM4A77DG******
Summary

TL* THE CONTACT OWNS A 2013 KIA OPTIMA. THE CONTACT RECEIVED A RECALL NOTICE FOR NHTSA CAMPAIGN NUMBER: 18V907000 (ENGINE AND ENGINE COOLING). LUTHER KIA OF BLOOMINGTON (1701 AMERICAN BLVD W, BLOOMINGTON, MN 55431, (612) 424-7641) STATED THAT THE PART WAS NOT AVAILABLE. THE MANUFACTURER INDICATED THAT THE REMEDY FOR THE PREVIOUS NHTSA CAMPAIGN NUMBER: 17V224000 (ENGINE AND ENGINE COOLING) MAY NOT HAVE BEEN PROPERLY PERFORMED. IN SOME CASES, THE HIGH PRESSURE FUEL HOSE MAY HAVE BEEN DAMAGED, MISALIGNED, OR IMPROPERLY TORQUED DURING THE ENGINE REPLACEMENT PROCEDURE. AS A RESULT, A FUEL LEAK COULD OCCUR AND INCREASE THE RISK OF FIRE. THE DEALER STATED THAT THE PART WAS ON A NATIONAL BACKORDER. THE MANUFACTURER WAS NOTIFIED. THE CONTACT HAD NOT EXPERIENCED A FAILURE.

02/08/2019
Components: SEAT BELTS
Incident Date: 02/08/2019
Crash: Yes
Fire: No
Vehicle Identification Number: 5XXGN4A75DG******
Summary

I WAS T-BONED IN THE PASSENGER SIDE. THE CAR WAS SPUN A COUPLE TIMES BEFORE COMING TO A STOP. THE PASSENGER IN THE CAR WHO WAS PREVIOUSLY WEARING THE SEATBELT IMMEDIATELY NOTICED THAT THE SEATBELT WAS NO LONGER BUCKLED. WE BELIEVE THE SEATBELT CAME UNDONE ALMOST IMMEDIATELY BECAUSE EVERYONE ELSE IN THE VEHICLE HAD BRUISING AND BURNS FROM THEIR SEATBELTS BUT THE PASSENGER DID NOT.

02/05/2019
Components: ENGINE
Incident Date: 01/21/2019
Crash: No
Fire: No
Vehicle Identification Number: KNAGM4A71D5******
Summary

TL* THE CONTACT OWNS A 2013 KIA OPTIMA. WHILE THE VEHICLE WAS UNDERGOING AN OIL CHANGE AT MONTROSE KIA IN SHEFFIELD (5033 DETROIT RD, SHEFFIELD, OH 44054, (440) 934-6699), THE CONTACT WAS INFORMED THAT THE VIN WAS INCLUDED IN AN UNKNOWN RECALL REGARDING THE ENGINE. THE DEALER INSPECTED THE VEHICLE, STATED THAT EVERYTHING WAS FINE, AND REMOVED THE RECALL FROM THE VIN. AFTERWARDS, THE CONTACT HEARD A GRINDING NOISE COMING FROM THE ENGINE WHEN DRIVING AND ACCELERATING FROM A COMPLETE STOP. THE CONTACT WAS WAITING TO SCHEDULE A FOLLOW-UP APPOINTMENT WITH THE DEALER. THE MANUFACTURER WAS NOT CONTACTED. THE FAILURE MILEAGE WAS 85,000.

02/04/2019
Components: STEERING,ELECTRICAL SYSTEM,AIR BAGS
Incident Date: 01/02/2019
Crash: No
Fire: No
Vehicle Identification Number: 5XXGN4A7XDG******
Summary

WHEN TURNING LEFT OR RIGHT, THE STEERING WHEEL MAKES A NOISE, SEEMS TO GET STUCK. " WHEN STATIONARY OR IN MOTION THE HORN DOES NOT WORK. WHEN IN MOTION THE CRUISE CONTROL DOES NOT WORK. WHEN STATIONARY OR IN MOTION, THE STEERING WHEEL HEATER DOES NOT WORK AND THE RADIO VOLUME CONTROL DOES NOT WORK. AIRBAG LIGHT IS ON.

02/02/2019
Components: FUEL/PROPULSION SYSTEM
Incident Date: 09/15/2017
Crash: No
Fire: No
Vehicle Identification Number: 5XXGR4A61DG******
Summary

SINCE I HAVE BROUGHT MY CAR, THE CHECK ENGINE LIGHT COMES OUT AND ALSO STATES THAT I DON'T HAVE GAS IN MY CAR... MY CAR HASN'T BEEN IN ANY TYPE OF ACCIDENT AND IT SHOULD BE THIS WAY WHEN THE CAR IS STILL IN GOOD CONDITION AND WELL TAKEN CARE OF. I'M NOT A MECHANIC AND HAVEN'T MESS WITH ANYTHING FOR THIS TO BE HAPPEN.. WHILE DRIVING ONCE I FILL UP MY GAS TANK. I CAN DRIVE DOWN THE ROAD THEN ALL OF SUDDEN THE CAR WILL SO NO GAS AND IT'S EMPTY. THE GAS LIGHT WILL STAY ON OR FLICKER OFF AND ON... SO THEREFORE THE CHECK ENGINE LIGHT WILL STAY ON BC OF THIS. SINCE THE CHECK ENGINE LIGHT IS ON, INSPECTION CAN'T BE DONE

02/02/2019
Components: ENGINE
Incident Date: 02/02/2019
Crash: No
Fire: No
Vehicle Identification Number: 5XXGM4A72DG******
Summary

THE VEHICLE MAKES A VERY LOUD RUMBLING NOISE WHEN ACCELERATING. I HAVE MAINTAINED OIL CHANGES, TUNE UPS, AND REGULAR MAINTENANCE ON THE VEHICLE

02/01/2019
Components: ENGINE
Incident Date: 10/21/2017
Crash: No
Fire: No
Vehicle Identification Number: 5XXGR4A61DG******
Summary

TL* THE CONTACT OWNS A 2013 KIA OPTIMA. WHILE THE CONTACT'S HUSBAND WAS DRIVING APPROXIMATELY 60 MPH, THE VEHICLE STALLED WITHOUT WARNING. THE CONTACT STATED THAT THE POWER STEERING, BRAKES, AND SEVERAL OTHER ELECTRICAL FUNCTIONS BECAME INOPERABLE. THE CONTACT WAS UNABLE TO RESTART THE VEHICLE. PRIOR TO THE FAILURE, JENKINS KIA OF OCALA (2305 SW COLLEGE RD, OCALA, FL 34471, (352) 414-4553) WAS INFORMED OF A KNOCKING SOUND IN THE ENGINE. THE VEHICLE WAS TOWED TO THE DEALER WHERE IT WAS DIAGNOSED THAT THE ENGINE SEIZED AND NEEDED TO BE REPLACED. THE VEHICLE WAS REPAIRED PER NHTSA CAMPAIGN NUMBER: 17V224000 (ENGINE AND ENGINE COOLING). THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 58,000.

02/01/2019
Components: ENGINE
Incident Date: 01/14/2019
Crash: No
Fire: No
Vehicle Identification Number: 5XXGM4A78DG******
Summary

TL* THE CONTACT OWNS A 2013 KIA OPTIMA. WHILE DRIVING 10 MPH, THE OIL AND CHECK ENGINE WARNING INDICATORS ILLUMINATED. THE CONTACT TURNED AROUND AND DROVE HOME. WHILE THE VEHICLE WAS PARKED, THE CONTACT NOTICED A POOL OF OIL ON THE GROUND. THE VEHICLE WAS TOWED TO AN INDEPENDENT MECHANIC WHERE IT WAS DIAGNOSED THAT THE CENTER TREAD OF THE OIL FILTER HOUSING DETACHED AND COMPLETELY LEAKED OUT. THE OIL COOLANT UNIT ALSO FAILED AND NEEDED TO BE REPLACED. THE VEHICLE WAS REPAIRED. THE DEALER WAS NOT CONTACTED. THE MANUFACTURER INFORMED THE CONTACT THAT THE VEHICLE WAS OUT OF WARRANTY AND REFERRED THE CONTACT TO NHTSA. THE APPROXIMATE FAILURE MILEAGE WAS 54,398.

01/31/2019
Components: ENGINE
Incident Date: 01/25/2019
Crash: No
Fire: No
Vehicle Identification Number: 5XXGM4A78DG******
Summary

DRIVING UPHILL IN SUNOL CLOSE TO FREMONT I-680 WHEN I HEARD A CLICKING NOISE APPEARS TO BE THE ENGINE. THE NOISE GOT LOUDER THEN CHECK ENGINE LIGHT CAME ON. THE CAR NO LONGER ACCELERATE. THE ENGINE STARTED TO SHAKE SO I PULLED OVER AND EXIT FREEWAY. THE CAR THEN STOPPED ANG ALL ELECTRICAL LIGHT CAME UP ON THE DASHBOARD. I TRIED STARTING THE CAR, IT JUST SHAKE THEN DIED RIGHT AWAY. I THEN HAVE IT TOWED TO AN AUTO SHOP IN STOCKTON. THE MECHANIC SAYS SOMETHING CAME OFF LOOSE FROM THE ENGINE AND IT NEEDS AN ENGINE REPLACEMENT. A NEW ENGINE WOULD BE $5K TO $8K. I CONTACTED THE DEALERSHIP WHY A 5 YRS OLD CAR THAT HAS 114K ALL OF A SUDDEN HAVE AN ENGINE FAILURE WITH NO WARNING. THEY HAD ME CALLED KIA CONSUMER AFFAIR. THEY TOWED MY CAR TO THEIR PREFERRED KIA DEALERSHIP TO GET DIAGNOSE. I HAVE FOUND OUT THERE WAS A RECALL OF THIS VEHICLE SC147. THE DEALERSHIP WILL PERFORM A DIAGNOSTICS TOMORROW THEN THEY WILL CALL ME FOR THE RESULTS. IF THE CAUSED OF ENGINE FAILURE CAUSED BY THE RECALL, THEY WILL REPLACE IT WITH A NEW ONE AND PROVIDE A LOANER CAR.

01/30/2019
Components: ENGINE
Incident Date: 01/20/2015
Crash: No
Fire: No
Vehicle Identification Number: 5XXGN4A70DG******
Summary

TL* THE CONTACT OWNS A 2013 KIA OPTIMA. WHILE DRIVING AT ANY SPEED, THE VEHICLE MADE ABNORMAL NOISES. THERE WAS NO WARNING INDICATOR ILLUMINATED. THE VEHICLE WAS TAKEN TO PROS KIA GLENDALE (818-745-1400, LOCATED AT 400 S BRAND BLVD, GLENDALE, CA 91204) WHERE IT WAS DIAGNOSED THAT THE ENGINE NEEDED TO BE REPAIRED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE AND REFERRED THE CONTACT TO NHTSA. THE VEHICLE WAS NOT REPAIRED. THE FAILURE MILEAGE WAS APPROXIMATELY 15,000.

01/30/2019
Components: STEERING
Incident Date: 01/01/2019
Crash: No
Fire: No
Vehicle Identification Number: 5XXGM4A71DG******
Summary

TL* THE CONTACT OWNS A 2013 KIA OPTIMA. WHILE DRIVING 60 MPH, THE CONTACT HEARD AN ABNORMAL NOISE AND WAS UNABLE TO TURN THE STEERING WHEEL TO THE LEFT. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER AND DEALER WERE NOT NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS APPROXIMATELY 73,500.

01/29/2019
Components: ENGINE
Incident Date: 12/27/2018
Crash: No
Fire: No
Vehicle Identification Number: 5XXGN4A72DG******
Summary

MY ENGINE WAS REPLACED DUE TO A RECALL FOR HESITATION/LOCK UP IN NOVEMBER 2017. NOT LONG AFTER REPLACEMENT THE NEW ENGINE BEGIN TO HESITATE LIKE THE OLD ENGINE. IT HAS CONTINUED TO DO THIS, BECOMING WORSE. IT IS USUALLY A DOUBLE HESITATION. IN OTHER WORDS THE CAR HESITATES SLIGHTLY, STARTS MOVING THEN HESITATES AGAIN MORE SERIOUSLY. THE LAST TIME IN DECEMBER, 2018 THE CAR DID THIS I WAS MAKING A TURN. IT WAS SERIOUS TO THE POINT THAT AN ONCOMING CAR HAD TO STOP. THIS IS EXACTLY THE SAME AS THE FIRST ENGINE. I'M VERY CONCERNED ABOUT THE SAFETY OF DRIVING THIS CAR. THE CAR HAS 34,000 MILES BUT ONLY 5,000 ON THE REPLACED ENGINE.

01/28/2019
Components: ENGINE
Incident Date: 01/25/2019
Crash: No
Fire: No
Vehicle Identification Number: 5XXGM4A76DG******
Summary

TL* THE CONTACT OWNS A 2013 KIA OPTIMA. WHILE DRIVING APPROXIMATELY 40 MPH, THE CHECK ENGINE WARNING INDICATOR ILLUMINATED AND THE VEHICLE STALLED. THE CONTACT WAS UNABLE TO RESTART THE VEHICLE. THE CONTACT STATED THAT THERE WAS A GRINDING NOISE COMING FROM THE ENGINE WHILE ATTEMPTING TO RESTART THE VEHICLE. THE DEALER WAS NOT CONTACTED. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS CONTACTED AND PROVIDED CASE NUMBER: 12631362. THE APPROXIMATE FAILURE MILEAGE WAS 79,105.

01/24/2019
Components: ELECTRONIC STABILITY CONTROL,FUEL/PROPULSION SYSTEM
Incident Date: 09/30/2018
Crash: No
Fire: No
Vehicle Identification Number: 5XXGN4A78DG******
Summary

MY CAR BEGAN TO SMELL LIKE GAS WHEN DRIVING AND MY CAR STARTED JERKING, AND MAKING A WEIRD NOISE..SO I PULLED OVER ON THE SIDE OF THE ROAD. IT SMELLED LIKE FUEL THROUGH MY AIR VENTS WHILE DRIVING, AND WHEN I POPPED THE HOOD TO LOOK UNDER IT WITH MY BOYFRIEND THERE WAS A LEAK, AND IT WAS SPEWING OUT FUEL OUT OF THE PUMP. WHAT WAS THE SCARIEST PART ABOUT IT IS THERE WAS NO WARNING LIGHT OR ANY THING THAT TOLD ME THERE WAS A FUEL LEAK WE HAD TO FIND OUT FOR OURSELVES. I HAD CALLED KIA TO SEE IF THEY WOULD REPLACE IT BECAUSE IT BASICALLY WAS A BRAND NEW CAR WITH ONLY 60,000 MILES ON IT AND THEY SAID IT WAS NOT UNDER ORIGINAL WARRANTY SO THERE WAS NOTHING THEY COULD DO FOR ME. I HAD TO BUY THE PART MYSELF WHICH COSTED ME AROUND 500 DOLLARS, THEN I HAD TO BUY A FUEL LINE WHICH WAS ANOTHER 50, THEN GET IT REPLACED WHICH COSTED ME ANOTHER 200. I WAS EXTREMELY UPSET BECAUSE IT WAS BASICALLY A BRAND NEW CAR DOING THIS.. AND I WANT TO BE REIMBURSED FOR MY TROUBLES. I WAS OUT OF WORK, COULDN'T DRIVE MY VEHICLE, AND HAD TO PAY FOR A PROBLEM THAT WAS NOT MY FAULT. IT WAS THE MANUFACTURES FAULT. I AM GLAD I CAUGHT IT WHEN I DID AND PULLED OVER ON THE SIDE OF THE ROAD BECAUSE MY CAR BOYFRIEND AND I COULD HAVE BURSTED INTO FLAMES. I AM EXTREMELY UPSET. I AM NEVER BUYING ANOTHER KIA AGAIN UNLESS THEY REIMBURSE ME FOR THE TROUBLES THEY HAVE CAUSED ME AND MANY OTHERS. I AM SCARED TO DRIVE MY KIA NOW KNOWING THAT ANYTHING COULD HAPPEN TO IT, OR THAT MY FUEL PUMP MAY GO OUT ANOTHER TIME. THE ENGINE IS DEFINITELY FAULTY AND IT HAS CAUSED ME AND MY BOYFRIEND FEAR, AND ANXIETY. WE ARE SCARED TO SEE WHAT MAY HAPPEN NEXT.

01/21/2019
Components: ENGINE
Incident Date: 01/21/2019
Crash: No
Fire: Yes
Vehicle Identification Number: 5XXGM4A77DG******
Summary

ABOUT THREE MONTHS AFTER HAVING MY ENGINE REPLACED DUE TO A RECALL, IT CAUGHT ON FIRE WHILE I WAS DRIVING.

01/18/2019
Components: ENGINE
Incident Date: 12/15/2018
Crash: No
Fire: No
Vehicle Identification Number: 5XXGM4A76DG******
Summary

I WAS DRIVING DOWN THE HIGHWAY WHEN MY ENGINE SEIZED AND MY CAR SHUT OFF. MY CAR IS COMPLETELY USELESS AND WILL NOT EVEN START.

01/16/2019
Components: AIR BAGS
Incident Date: 11/22/2017
Crash: No
Fire: No
Vehicle Identification Number: 5XXGN4A78DG******
Summary

2 DAYS AFTER MY WARRANTY EXPIRED A LIGHT APPEARED ON MY DASH AND MY HORN STOPPED WORKING, KIA SAID IT WAS AN AIRBAG LIGHT. I WAS QUOTED OVER $600 TO REPLACE A CLOCK SPRING. I TOOK IT TO A MECHANIC WHO PUT IN A CLOCK SPRING, IT FIXED THE HORN BUT IT WOULD COST MORE TO REPLKACE A SENSOR OR AIRBAG WHICH EVER WOULD BE NEEDED ONCE THEY DUG INTO IT. I COULDN'T AFFORD THE EXTRA COST SO IT STILL APPEARS ON MY DASH.

01/16/2019
Components: ENGINE
Incident Date: 11/15/2017
Crash: No
Fire: No
Vehicle Identification Number: 5XXGN4A74DG******
Summary

TL* THE CONTACT OWNS A 2013 KIA OPTIMA. WHILE DRIVING VARIOUS SPEEDS, THE OIL PRESSURE AND CHECK ENGINE WARNING INDICATORS ILLUMINATED. THE DEALER WAS NOT CALLED. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC WHERE IT WAS DIAGNOSED THAT THE OIL NEEDED TO BE REFILLED TO AVOID AN ENGINE FAILURE. THE FAILURE RECURRED ON A WEEKLY BASIS. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE VEHICLE WAS NOT REPAIRED. THE FAILURE MILEAGE WAS APPROXIMATELY 85,000. *DT

01/15/2019
Components: UNKNOWN OR OTHER
Incident Date: 01/02/2019
Crash: No
Fire: No
Vehicle Identification Number: 5XXGR4A62DG******
Summary

ON JAN 2ND, MY ECM MODULE WENT OUT ON MY CAR. THIS PART KIA TELLS ME IS RECALLED FOR 15-18 DAYS- TODAY IS JAN 15TH- THERE IS NO PART- THEY TELL ME THIS IS THE PART ENGINE COMPUTER MODULE THAT RUNS THE CAR. ALL LIGHTS CAME ON IN MY CAR, AND I COULD NOT ACCELERATE MORE THAN 10 MPH WITH THE CAR. TOOK IT IMMEDIATELY TO A REPAIR SHOP. IT'S ON BACK ORDER BECAUSE SO MANY OPTIMAS IN MY YEAR ARE FAILING THIS PART. IN THE INTERIM, I AM WITHOUT A CAR- MY CAR IS STUCK IN SATELLITE BEACH AT BONIFACE KIA IN MELBOURNE, FL I LIVE 140 SOUTH IN WEST PALM BEACH AND I HAVE NO ASSISTANCE FROM KIA. THEY HAVE NO REAL ANSWER ON GETTING THIS PART OR ETA ON WHEN I CAN EXPECT MY CAR BACK. I DO NOT HAVE ANY DOCUMENTATION YET- THE SERVICING WAS ALL SCHEDULED THROUGH DEVON'S AUTOMOTIVE IN SATELLITE BEACH AT 321-773-6412. THEY JUST INFORMED ME TODAY THAT ON JAN 14TH BONIFACE KIA CALLED THEM FOR MY CAR AS THEY FOUND A PART LOCALLY BUT THE PART WAS DEFECTIVE.

01/12/2019
Components: ELECTRICAL SYSTEM,ENGINE,FUEL/PROPULSION SYSTEM
Incident Date: 11/22/2018
Crash: No
Fire: No
Vehicle Identification Number: 5XXGR4A68DG******
Summary

CAR HAS NOT WANTED TO START 5 TIMES. FIRST STARTED IN NOVEMBER 2018. WHILE DRIVING ON THE HIGHWAY, IS HAS COMPLETELY SHUT DOWN TWICE IN THE MIDDLE OF TRAFFIC AND WOULD NOT START. ONCE MID DECEMBER & EARLY JANUARY. BATTERY DISCHARGE WARNING CAME ON SO I GOT A NEW BATTERY BUT STILL CONTINUED TO HAVE THE SAME PROBLEM. AT RANDOM TIMES IT ACTS AS IF IT DOES NOT WANT TO ACCELERATE AND STALLS

01/12/2019
Components: UNKNOWN OR OTHER
Incident Date: 01/03/2019
Crash: No
Fire: No
Vehicle Identification Number: 5XXGN4A72DG******
Summary

BACK UP CAMERA NOW A SMOKEY HUE AROUND THE PICTURE AND IT'S NOT VERY CLEAR.

01/07/2019
Components: AIR BAGS
Incident Date: 09/01/2017
Crash: Yes
Fire: No
Vehicle Identification Number: 5XXGR4A69DG******
Summary

MY VEHICLE WAS INVOLVED IN A FENDER BENDER. I WAS STATIONARY IN TRAFFIC ON A CITY STREET WHEN MY VEHICLE WAS STRUCK FROM BEHIND.A FEW DAYS AFTER, I NOTICED THE AIRBAG LIGHT CONTINUED TO STAY ON AND REAR SEAT BELT DOESN'T WORK. PRIOR TO THE FENDER BENDER I HAD NO PROBLEMS WITH AIR BAG OR SEAT BELT. A MINOR INCIDENT CAUSED MY AIRBAG TO MALFUNCTION AND I'M TRYING TO UNDERSTAND WHY. I'VE ONLY HAD THIS VEHICLE FOR 2 YEARS AND NOW ITS NOT SAFE TO DRIVE.

01/02/2019
Components: ENGINE
Incident Date: 12/27/2018
Crash: No
Fire: No
Vehicle Identification Number: 5XXGM4A72DG******
Summary

TL* THE CONTACT OWNS A 2013 KIA OPTIMA. WHILE THE VEHICLE WAS STOPPED, A KNOCKING SOUND WAS HEARD COMING FROM THE ENGINE AND THE CHECK ENGINE INDICATOR ILLUMINATED. THE FAILURE RECURRED AND THE KNOCKING SOUND BECAME LOUDER. THE VEHICLE WAS TOWED TO THE CONTACT'S RESIDENCE. THE CONTACT CALLED DUTCH MILLER KIA OF CHARLOTTE (704-247-7124, LOCATED AT 7725 SOUTH BLVD, CHARLOTTE, NC 28273) AND SCHEDULED A DIAGNOSTIC APPOINTMENT. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE VEHICLE WAS NOT REPAIRED. THE FAILURE MILEAGE WAS APPROXIMATELY 126,000.

12/31/2018
Components: AIR BAGS,ENGINE
Incident Date: 12/19/2018
Crash: No
Fire: No
Vehicle Identification Number: 5XXGN4A78CG******
Summary

TL* THE CONTACT OWNS A 2013 KIA OPTIMA. WHILE DRIVING 35 MPH, THE VEHICLE LOST POWER AND STALLED WITHOUT WARNING. THE VEHICLE WAS PULLED OVER AND TOWED TO A LOCAL MECHANIC. THE MECHANIC DIAGNOSED THAT THE ENGINE SEIZED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER AND DEALER WERE NOT MADE AWARE OF THE FAILURE. THE VEHICLE WAS INCLUDED IN NHTSA CAMPAIGN NUMBER: 17V224000 (ENGINE AND ENGINE COOLING) AND NHTSA CAMPAIGN NUMBER: 18V363000 (AIR BAGS). THE FAILURE MILEAGE WAS UNKNOWN.

12/31/2018
Components: ENGINE
Incident Date: 12/22/2018
Crash: No
Fire: No
Summary

TL* THE CONTACT OWNS A 2013 KIA OPTIMA. WHILE DRIVING 45 MPH, THE VEHICLE LOST POWER AND STALLED. THERE WERE NO WARNING INDICATORS ILLUMINATED. THE CONTACT STATED THAT THERE WERE METAL SHAVINGS IN THE OIL AND CYLINDER NUMBER TWO WAS MISFIRING. THE VEHICLE WAS TOWED TO HIS HOME. THE LOCAL DEALER AND MANUFACTURER WERE NOT CONTACTED. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE FAILURE MILEAGE WAS APPROXIMATELY 124,000. THE VIN WAS NOT AVAILABLE.

12/26/2018
Components: STEERING,UNKNOWN OR OTHER,ENGINE
Incident Date: 12/07/2018
Crash: No
Fire: No
Summary

I WAS DRIVING THE VEHICLE WHEN THE BATTERY LIGHT CAME ON AND THEN THE CAR STARTED TO OVERHEAT AND THEN JUST CUT OFF. I TRIED TO START THE VEHICLE BUT WOULD NOT START. HAD IT TOWED TO KIA WICH TOLD ME IT WAS THE PULLEYS FROZE UP AND SHREDDED THE BELT. NOW KIA JUST REPLACED MY ENGINE FROM THE RECALL. NOW I ALWAYS HAVE THE OIL CHANGED EVERY 3,000 MILES AND I TAKE IT TO THE SAME PLACE EVERYTIME NOW WHEN THEY CHANGED THE ENGINE THEY SAID I WOULD NEED A NEW ALTERNATOR BUT THAT WAS IT. NOT TO MENTION I JUST HAD IT AT KIA FOR A OIL CHANGE AND A FREE INSPECTION. WHICH THE INSPECTION STATED NOTHING ABOUT THE BELTS OR PULLEYS WHICH ARE SUPPOSED TO BE INSPECTED. SO THAT IS TWICE THEY MISSED A WORN OUT IDLER PULLEY. NOW THE MECHANIC I HAD LOOKING AT IT TOLD ME IT WAS SO WORN THAT IT BROKE OFF AND THAT THERE IS NO WAY THEY MISSED IT.

12/23/2018
Components: ENGINE
Incident Date: 12/22/2018
Crash: No
Fire: No
Vehicle Identification Number: 5XXGN4A79DG******
Summary

I WAS DRIVING TO WORK AND THE CAR JUST STOP IN THE MIDDLE OF TRAFFIC.THE AAA DRIVER SAID THE STARTER BUT THE FIRESTONE SAID THE MOTOR SEIZED UP.THIS HAPPENED 3 DAYS BEFORE CHRISTMAS THIS IS VERY HORRIBLE ME AND MY CHILDREN HAVE NO TRANSPORTATION AT ALL OR MONEY FOR A PROBLEM KIA OVER LOOK .

12/17/2018
Components: STEERING
Incident Date: 11/19/2018
Crash: No
Fire: No
Vehicle Identification Number: 5XXGM4A75DG******
Summary

TL* THE CONTACT OWNS A 2013 KIA OPTIMA. WHILE DRIVING 40 MPH, AN ABNORMAL NOISE WAS HEARD FROM THE STEERING WHEEL. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC WHO DIAGNOSED THAT THE STEERING WASHER FAILED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE DEALER WAS NOT NOTIFIED. THE FAILURE MILEAGE WAS APPROXIMATELY 72,000.

12/16/2018
Components: STEERING
Incident Date: 02/10/2018
Crash: No
Fire: No
Vehicle Identification Number: 5XXGM4A77DG******
Summary

STEERING WHEEL WOBBLING AND CAUSING SLACK FOR NO REASON. BEARING OR BOLT HAS GONE OUT. DOLLAR PART WILL COST 350 TO FIX HAS TO BE DONE BY DEALERSHIP UNSAFE AND RIDICULOUS.

12/14/2018
Components: UNKNOWN OR OTHER,ENGINE,FUEL/PROPULSION SYSTEM
Incident Date: 06/09/2018
Crash: No
Fire: No
Vehicle Identification Number: KNAGM4A70D5******
Summary

I HAVE BEEN HAVING REPEATED ISSUES FOLLOWING THE KIA THETA II ENGINE RECALL REPLACEMENT (SC147) SINCE JUNE 2018. MY CAR IS PRACTICALLY NEW WITH 53K +/- MILES, PURCHASED NEW, AND HAD ALL THE RECOMMENDED AND REQUIRED MAINTENANCE PERFORMED. I TOOK MY CAR TO RICK CASE KIA (DEALER CODE:GA083) TO HAVE MY ENGINE REPLACED MIDSUMMER 2018. SINCE THEN I HAVE BEEN EXPERIENCING PERSISTENT CHECK ENGINE LIGHT (CEL) ISSUES FOR THE SAME ENGINE DIAGNOSTIC CODE(P2191). EACH TIME I TAKE MY CAR TO THE DEALER FOR RESOLUTION, TECHNICIANS GIVE ME DIFFERENT REASONS FOR WHAT THEY "THINK" COULD BE THE ROOT ISSUE. THUS FAR, I HAVE BEEN TOLD THE ISSUE WAS DUE TO BAD GAS, AN O2 SENSOR GONE BAD, A LEAK, HISTORY CODE FROM ANOTHER DEALER NOT CLEARING THE RECALL, AND NOW A FUEL KIT WILL BE REPLACED. IT IS MY ASSUMPTION THAT IF KIA TECHNICIANS TRULY KNEW WHAT THE ISSUE WAS I WOULD NOT HAVE SO MANY REPEATED TRIPS FOR THE SAME ISSUE. TO THIS DATE(DECEMBER 14TH 2018) THEY STILL HAVE NOT PROVIDED A CLEAR RESOLUTION. IN LIGHT OF RECENT EVENTS SURROUNDING KIA VEHICLES, SPECIFICALLY OPTIMA, CATCHING ON FIRE AND ENGINES RANDOMLY BLOWING UP THIS IS SOMETHING THAT NEEDS AN IMMEDIATE RESOLUTION.IT IMPACTS MY SAFETY AS THE VEHICLE OWNER AND THOSE DRIVING AROUND ME. I HAVE EXPRESSED HOW UNCOMFORTABLE I AM DRIVING THIS CAR IN THE CURRENT STATE (WITH THE ENGINE LIGHT ON) AND MY CONCERNS ARE BEING DISMISSED. I AM TOLD THAT IT IS NOT A DRIVABILITY ISSUE AND I CAN DRIVE IT AWAY WITH THE LIGHT ON. IT SHOULD BE NO SURPRISE WHY THAT IS NOT A COMFORTING DIAGNOSIS AS I HAVE BEEN BACK ABOUT 6-7 TIMES NOW. I AM CURRENTLY MAKING ATTEMPTS TO ENGAGE/ESCALATE THIS WITH THE KIA CORPORATE OFFICE. IN AN ATTEMPT TO BE PROACTIVE I AM SEEKING HELP!

12/05/2018
Components: EXTERIOR LIGHTING
Incident Date: 08/03/2017
Crash: No
Fire: No
Summary

THE HEAD LAMPS POINT AT THE GROUND AND MAY LIGHT 10 FEET IN FRONT OF THE CAR. KIA SAID THERE IS NOTHING WRONG, BUT THE LIGHTS WORKED WELL WHEN WE BROUGHT THE CAR, AND WHEN THIS HAPPEN IT WAS ONE LAMP AT A TIME, DRIVERS SIDE FIRST AND THEN PASSENGERS SIDE ABOUT A MONTH LATER. I REPLACED THE BULBS WITH NO HELP, AND THERE IS NO ADJUSTMENTS FOR THE LOW BEAMS AND THOSE ARE THE LAMPS WITH THE ISSUE.

11/28/2018
Components: ENGINE
Incident Date: 11/28/2018
Crash: No
Fire: No
Vehicle Identification Number: 5XXGR4A68CG******
Summary

IT STARTED AS A METAL TO METAL CLICKING SOUND. I WAS ABLE TO DRIVE HOME SAFELY. THE FOLLOWING MORNING WHEN I TRIED TO START IT THE CAR RATTLED AND SHUT OFF ON IT'S OWN.

11/27/2018
Components: ENGINE
Incident Date: 10/18/2018
Crash: No
Fire: Yes
Vehicle Identification Number: 5XXGR4A6XDG******
Summary

ENGINE STARTED MAKING NOISE IN THE ENGINE WHILE DRIVING ON INTERSTATE. ENGINE EXPLODED, CAR WAS IN GULFED IN SMOKE AND FLAMES. I PULLED THE CAR TO THE THE SIDE OF THE ROAD AND GOT OUT AS FAST AS I COULD. TOTAL BURN DOWN AND TOTAL LOSS OF MY CAR IN LESS THAN 10 MINUTES. I HAVE VIDEO AND PICTURES

11/22/2018
Components: ENGINE
Incident Date: 11/17/2018
Crash: No
Fire: No
Vehicle Identification Number: 5XXGR4A69DG******
Summary

DRIVING DOWN THE FREEWAY WHEN MY ENGINE JUST LOCKED UP. HAD MY CAR PICKED UP BY A TOW TRUCK AND FOUND THERE WAS NO OIL IN THE CAR, AND THE BOTTOM OF MY CAR WAS COATED IN OIL. HAD NO INDICATIONS THERE WAS ANY TROUBLE BEFORE THE ENGINE SEIZED. IMAGE ATTACHED SHOWS UNDERCARRIAGE COVERED IN OIL.

11/09/2018
Components: ELECTRICAL SYSTEM
Incident Date: 11/06/2018
Crash: No
Fire: No
Vehicle Identification Number: 5XXGM4A78DG******
Summary

I THOUGHT MY KEY FOB STOPPED WORKING I TOOK IT TO THE DEALERSHIP HAD IT TESTED AND THEY SAID IT WAS FINE. THEY SAID IT HAD TO BE THE WIRING IN MY CAR FOR MY ALARM SYSTEM. ABOUT 4 MONTHS AGO I WAS GOING TO GET INTO MY CAR. I PUT MY KEY IN THE DOT UNLOCKED IT PULLED MY DOOR OPEN AND MY CAR ALARM STARTED GOING OFF. I TRIED EVERYTHING POSSIBLE TO GET IT TO TURN OFF. FINALLY AFTER ABOUT 3 MINUTES IT JUST STOPPED. NEVER HAPPEN AGAIN UNTIL A WEEK AGO. SAME SCENARIO. THEN 2 DAYS AGO SAME SCENARIO. I'M READ ONLINE IT'S A COMMON ISSUE PEOPLE HAVE AND I'M WONDERING IF IT'S RELATED TO THE CAR FIRE THING AND WIRES SHORTING OUT.

11/05/2018
Components: AIR BAGS
Incident Date: 11/03/2018
Crash: No
Fire: No
Vehicle Identification Number: KNAGM4A7XD5******
Summary

FIRST OFF THIS IS MY DAUGHTER'S VEHICLE THAT I PURCHASED THINKING IT WAS A SAFE VEHICLE FOR HER. WHEN HERE AIR BAG LIGHT CAME ON AND WE FOUND OUT ABOUT THE AIR BAG RECALL SHE KEPT GETTING THE RUN AROUND AT THE DEALERSHIP IN ALABAMA. I WENT AND GOT HER VEHICLE TO BRING IT HOME TO GA TO HAVE IT SERVICED. WELL THEY SERVICED THE VEHICLE AND WHEN I GOT MY CAR AND NOTICED THE LIGHT WAS ON I WAS TOLD OH THAT HAS NOTHING TO DO WITH THE RECALL BECAUSE THE RECALL ISSUE WOULD NOT HAVE MADE THE LIGHT COME ON. I WAS TOLD I NEEDED TO PAY A DIAGNOSTIC FEE TO FIND OUT THE ISSUE. I ASKED WHY SINCE THEY ALREADY HAD THE CAR IN THE BACK AND ITS AN AIRBAG ISSUE AND THEY SAID OH WE WOULD HAVE TO PULL THE CAR APART. AFTER TAKING THE CAR TO ANOTHER DEALERSHIP AND FINDING OUT IT IS THE CLOCK SPRING I CALLED KIA I SPOKE WITH SOMEONE OVER THE PHONE AND WAS TOLD TO BRING IT BACK IN AT 2PM BECAUSE THAT SHOULD BE COVERED AND THEY WOULD TAKE CARE OF IT AND ONCE THEY DO THAT THE CAR WOULD BE GOOD TO GO. ONCE I GOT THERE I WAS TOLD SORRY THAT THEY MISSPOKE AND DIDNT HAVE ALL MY INFORMATION THAT THEY ONLY HAD MY VIN NUMBER. WELL HOW THE HELL YOU GOT MY VIN NUMBER WITHOUT GETTING ALL MY INFORMATION. THIS IS SO NOT RIGHT AS YOU KNOW THAT THE CLOCK SPRING HAS BEEN RECALLED ON OTHER KIAS. I WAS CHARGED ALMOST $400.00 FROM KIA TO FIX SOMETHING THAT SHOULD HAVE BEEN COVERED AFTER GOING BACK AND FORTH WITH THEM.

11/05/2018
Components: ENGINE
Incident Date: 11/03/2018
Crash: No
Fire: No
Vehicle Identification Number: 5XXGN4A77DG******
Summary

TL* THE CONTACT OWNS A 2013 KIA OPTIMA. WHILE DRIVING APPROXIMATELY 30 MPH, A LOUD KNOCKING NOISE WAS PRESENT COMING FROM THE ENGINE COMPARTMENT, THE OIL PRESSURE INDICATOR ILLUMINATED, THE VEHICLE WOULD NOT ACCELERATE PROPERLY, AND THE ENGINE STALLED. THE FAILURE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER AND LOCAL DEALER WERE NOT NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 94,000.

10/31/2018
Components: ENGINE
Incident Date: 10/22/2018
Crash: No
Fire: No
Vehicle Identification Number: 5XXGR4A61DG******
Summary

TL* THE CONTACT OWNS A 2013 KIA OPTIMA. THE CONTACT STATED THAT WHILE DRIVING APPROXIMATELY 60 MPH, THE VEHICLE FAILED TO ACCELERATE ABOVE 20 MPH. THE VEHICLE WAS TAKEN TO THE DEALER KIA OF HUNTINGTON (1720 EAST JERICHO TNPK, HUNTINGTON, NY 11743) WHO DIAGNOSED THAT THE TURBO WASTE GATE VALVE SOLENOID FAILED AND NEEDED REPLACEMENT. THE MANUFACTURE WAS NOTIFIED OF THE FAILURE AND CASE NUMBER: 12523258 WAS OPENED. THE VEHICLE WAS NOT REPAIRED. THE APPROXIMATE FAILURE MILEAGE WAS 87,000.

10/30/2018
Components: ENGINE
Incident Date: 10/30/2018
Crash: No
Fire: No
Vehicle Identification Number: KNAGM4A72D5******
Summary

CAR BURNING THROUGH OIL EVERY 20 DAYS TO THE POINT THE OIL IS COMPLETELY EMPTY. STARTED A OIL CONSUMPTION TEST ON OCTOBER 1, 2018. OIL LIGHT CAME ON BY OCTOBER 20, WPQ8. I CONTACTED DEALERSHIP ABOUT OIL LIGHT HOWEVER THEY STATED I MUST WAIT 30 DAYS AND DO NOT TOP OFF CAR WITH OIL. I DECREASED DRIVING THE NEXT 10 DAYS TO PREVENT DAMAGE. I WENT BACK AFTER OVER 1,000 MILES AND 30 DAYS ON OCTOBER 30, 2018 TO KIA DEALERSHIP IN CHAMBLEE, GA. WAS ONLY GIVEN A OIL CHANGE AND ADDITIVE. CAR DEALERSHIPS STATED THAT THIS IS HOW MY CAR IS AND I WILL NEED TO FREQUENTLY DO OIL CHANGES.

10/30/2018
Components: ELECTRICAL SYSTEM,ENGINE
Incident Date: 10/28/2018
Crash: No
Fire: Yes
Vehicle Identification Number: 5XXGN4A72DG******
Summary

WHILE ON THE FREEWAY AT APPROXIMATELY 75 MILES PER HOUR MY VEHICLE STARTED SMOKING OUT THE REAR END AND LOST ALL POWER. WHEN I PULLED ONTO THE SHOULDER AND STOPPED, FLAMES CAME FROM UNDER THE HOOD TOWARDS THE WINDSHIELD. MY VEHICLE CONTINUED TO BURN UNTIL THE FIRE DEPARTMENT ARRIVED AND EXTINGUISHED THE FLAMES. ONCE EXTINGUISHED THE FIRE CAPTAIN SAID IN HIS EXPERIENCE THIS APPEARED TO HAVE BEEN AN ELECTRICAL ISSUE. KIA ALSO HAS CLAIMS ABOUT SPONTANEOUS FIRES IN SEVERAL MODELS INCLUDING MINE DUE TO METAL SHAVINGS FROM THE FACTORY IN THE OIL CAUSING A FIRE.

10/25/2018
Components: STRUCTURE,UNKNOWN OR OTHER,ENGINE
Incident Date: 09/16/2018
Crash: No
Fire: Yes
Vehicle Identification Number: NA******
Summary

ON SEPTEMBER 16, 2018 AT APPROXIMATELY 930AM, WHILE ON DUTY AT WORK(CORRECTION OFFICER) MY KIA OPTIMA GDI 2013 WENT UP IN FLAMES IN THE PARKING LOT OF MY JOB.. I WAS NOT PRESENT AND THE VEHICLE. I HAD ALREADY BEEN ON DUTY 530AM THAT MORNING. ONCE I MADE IT TO THE SCENE MY CAR WAS COMPLETELY ALMOST BURNT TO THE GROUND. THE FIRE DEPARTMENT LABELED IT AS A ELECTRICAL FIRE, WHICH CAUSED THE CAR THE BURN FROM THE INSIDE OUT, STARTING FROM THE ENGINE. I HAD SEVERAL PERSONAL ITEMS OF MINE BURNT IN THE FIRE AND ALSO WORK EQUIPMENT THAT WAS LOST IN THE FIRE. SINCE THE INCIDENT I'VE SUFFERED MENTAL, EMOTIONAL AND PHYSICAL DISTRESS. I'M A SINGLE MOTHER AND I DEPENDED ON MY CAR TO GET ME WHERE I NEEDED TO GO. THINGS HAVE BEEN VERY FRUSTRATING AND HARD. I'M SEEKING HELP FROM KIA MOTORS. *TR

10/23/2018
Components: ENGINE
Incident Date: 09/29/2018
Crash: No
Fire: Yes
Vehicle Identification Number: 5XXGR4A66DG******
Summary

WHILE DIVING MY 2013 KIA OPTIMA SX. ALL THE LIGHTS IN THE DASH STATED FLASHING WHILE DRIVING I PULLED OVER ON THE HIGHWAY MY DAUGHTER AND I SEEN SMOKE COME FROM THE HOOD OF THE CAR AND I THEN SEEN A REFLECTION ON THE GROUND IT WAS 9PM AT NIGHT. THAT'S WHEN MY DAUGHTER AND I WALKED AS FAR AS WE COULD ON THE HWY AND CALLED THE POLICE. I HAVE CALLED KIA NATIONAL FILED A COMPLAINT I HEARD FROM SOMEONE ONCE AND HAVENT HEARD FROM ANYONE ELSE SINCE. THE ACCIDENT HAPPENED ON SEPTEMBER 29, 2018.

10/22/2018
Components: ENGINE
Incident Date: 09/25/2018
Crash: No
Fire: Yes
Vehicle Identification Number: 5XXGM4A73DG******
Summary

TL* THE CONTACT OWNED A 2013 KIA OPTIMA. WHILE DRIVING APPROXIMATELY 60 MPH AND ATTEMPTING TO SLOW DOWN, SMOKE APPEARED UNDERNEATH THE HOOD. THE VEHICLE WAS PULLED OVER TO THE SIDE OF THE ROAD. THE CONTACT HEARD A POPPING SOUND AND THE VEHICLE IMMEDIATELY BURST INTO FLAMES. THE FIRE DEPARTMENT WAS CALLED AND EXTINGUISHED THE FIRE. THE VEHICLE WAS TOWED TO A TOW YARD AND DEEMED DESTROYED. THE DEALER WAS NOT CALLED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE AND STATED THAT THE MATTER WOULD BE INVESTIGATED. THE CONTACT WAS NOT CALLED BACK. THE FAILURE MILEAGE WAS APPROXIMATELY 124,000.

10/16/2018
Components: POWER TRAIN,AIR BAGS
Incident Date: 10/15/2018
Crash: No
Fire: No
Vehicle Identification Number: KNAGM4A77D5******
Summary

TOOK VEHICLE IN FOR SERVICE A MONTH AGO FOR AIRBAG RECALL AS WAS TOLD WOULD NOT INFLATE IN CRASH. CALLED KIA CORP. TO ASK STATUS AS I HAVE HEARD NOTHING MORE AFTER CALLING EACH WEEK AND WAS TOLD MY CAR WAS READY AS OF THAT MOMENT. PICKED UP CAR AND TRANSMISSION (LIGHT CAME ON AND DIED) IN MIDDLE OF 4 LANE HWY 5O'CLOCK TRAFFIC AS I WAS IN MOTION APPROACHING TRAFFIC LIGHT AT WITHIN A MILE OF LEAVING REGAL KIA AND WAS THEN TOLD THAT THE AIRBAG WAS STILL NOT WORKING AS THE EXTRA FIX WAS OUTSIDE OF THE RECALL AND I WOULD BE RESPONSIBLE FOR. I COULD HAVE BEEN IN A MAJOR ACCIDENT DURING STALL AS I WENT IN FOR A AIRBAG RECALL AND LEFT WITH A DEAD TRANSMISSION AND AIRBAG WAS NOT FIXED, PUTTING MY LIFE IN DANGER WITHIN MINUTES OF LEAVING THE SAME DEALERSHIP THAT EARLIER MONTHS CLEARED MY CAR AS PERFECT EXCEPT FOR TUNE-UP BECAUSE OF ANOTHER PREVIOUS RECALL. I WAS NOT PLACED IN REQUESTED LOANER TO MATCH MY VEHICLE SIZE AS NEEDED DUE TO MY FAMILY SIZE FOR 4 WEEKS. THIS IS NOT ACCEPTABLE BY ANY MEANS AS A CUSTOMER.

10/15/2018
Components: ENGINE
Incident Date: 09/15/2018
Crash: No
Fire: Yes
Vehicle Identification Number: 5XXGR4A69DG******
Summary

WAS DRIVING THE CAR, SMELLED A ELECTRICAL SMELL, AND THE CAR BURST INTO FLAMES WHILE DRIVING DOWN THE ROAD, 17 MINUETS AFTER IT BEING SERVICED AT THE DEALERSDHIP

10/15/2018
Components: ELECTRICAL SYSTEM
Incident Date: 09/01/2018
Crash: No
Fire: No
Vehicle Identification Number: 5XXGR4A68DG******
Summary

THIS VEHICLE HAS AN ELECTRICAL BURNING ODOR QUITE OFTEN, AFTER HAVING DRIVEN SHORT OR LONG DISTANCES. PLEASE REQUIRE KIA TO SOURCE THE ISSUE AND REPAIR, AT THEIR COST, THE ISSUE BEFORE THIS VEHICLE STARTS A FIRE!!!

10/15/2018
Components: AIR BAGS,SEAT BELTS
Incident Date: 10/08/2018
Crash: No
Fire: No
Vehicle Identification Number: 5XXGN4A7XDG******
Summary

TL* THE CONTACT OWNS A 2013 KIA OPTIMA. WHILE DRIVING VARIOUS SPEEDS, THE SEAT BELT WARNING INDICATOR ILLUMINATED. CRAIN KIA (5830 WARDEN ROAD, SHERWOOD, ARKANSAS 72120, (501) 542-6042) WAS MADE AWARE OF THE FAILURE AND DISABLED THE AIR BAG LIGHT; HOWEVER, THE FAILURE RECURRED. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 18V363000 (AIR BAGS) ON JULY 27, 2018. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS APPROXIMATELY 113,000.

10/13/2018
Components: ELECTRICAL SYSTEM,ENGINE
Incident Date: 09/28/2018
Crash: No
Fire: No
Vehicle Identification Number: 5XXGM4A71DG******
Summary

MY 2013 KIA OPTIMA DISPLAYED SEVERAL ELECTRICAL ISSUES WITH RADIO PANEL, WARNING LIGHTS ON DASH, SEAT BELT WARNING ON WHILE BUCKLED AND DRIVING, AND DOORS WOULD LOCK ON THEIR OWN WEEKS PRIOR TO THE CAR GIVING OUT ON ME AFTER A QUARTER OF A MILE DRIVE. IT WOULD NOT START AT ALL. MECHANIC THOUGHT IT WAS A STARTER ISSUE BUT TURNED OUT THAT THE ENGINE LOCKED. I PURCHASED THE CAR IN 2015 AND HAD SOME FUEL SYSTEM ISSUE A YEAR AFTER PURCHASE , COSTING OVER $900 TO REPAIR. NOW THIS...THERE WAS NO SMOKE OR OTHER WARNINGS RIGHT BEFORE IT STOPPED. I HAD NOTICED THE SMELL OF WIRES OR SOME TYPE OF ELECTRICAL COMPONENTS BURNING AFTER DRIVING THE CAR A FEW TIMES OVER THE LAST FEW YEARS BUT WASN'T SURE OF WHERE IT MAY HAVE BEEN COMING FROM. WOULD BE GREAT IF I DIDN'T HAVE TO SPEND A LUMP SUM TO REPAIR MOTOR WHILE STILL PAYING OFF THE CAR!

10/12/2018
Components: ENGINE
Incident Date: 10/09/2018
Crash: No
Fire: No
Vehicle Identification Number: 5XXGM4A******
Summary

THERE IS AN OPEN ENGINE RECALL CURRENTLY, I SCHEDULED AN APPOINTMENT FOR THE RECALL FOR 10/9. ON FRIDAY OF 10/5 I WAS DRIVING DOWN I-95 SOUTH AND MY CAR STARTED TO SHAKE AND THE ENGINE AND OIL LIGHT CAME ON, I PLACED THE CAR IN NEUTRAL IN THE LANE AND I WAS ABLE TO PLACE THE CAR IN NEUTRAL AND ROLE TO THE SHOULDER DUE TO ENGINE FAILURE. I HAD IT TOWED TO THE DEALERSHIP TUESDAY 10/9 TO THE LAUREL KIA LOCATED AT 14921 BALTIMORE AVENUE LAUREL, MD. JEREMY WAS THE SERVICE LEADER THAT I SPOKE WITH AND HE SUPPOSEDLY SERVICED MY CAR. AFTER GETTING MY CAR SERVICED ON 10/9 I HAD TO IMMEDIATELY RETURN THE DEALERSHIP AGAIN BECAUSE I HAD ENGINE FAILURE AGAIN AND MY CAR STALLED WHILE DRIVING HOME. I WENT BACK AND JEREMY SAID THAT NOTHING WAS WRONG TO LET THE CAR RUN THEN DRIVE HOME. I MADE IT HOME THAT DAY BUT ON WEDNESDAY 10/10 MY CARE BROKE DOWN DUE TO ENGINE FAILURE AGAIN WHILE DRIVING ON THE HIGHWAY, THE CAR BEGAN TO SHAKE THE ENGINE STALLED AND THE ENGINE BEGAN KNOCKING EXTREMELY LOUD. I ALMOST GOT INTO A ACCIDENT BECAUSE OF THIS. THE CAR WAS TOWED ON 10/11 BACK TO THE DEALERSHIP SO THAT THE ENGINE CAN GET CHECKED. I HAVE GONE TO THE LAUREL KIA DEALERSHIP THREE TIMES TO HAVE THIS RECALL REPAIRED AND I AM STILL UNABLE TO DRIVE MY CAR EFFECTIVELY AND SAFELY ON THE ROAD DUE TO THE MANUFACTURERS ERROR. AND THE DEALERSHIP OF SERVICE IS UNWILLING TO CORRECT THIS RECALL ERROR.

10/12/2018
Components: ENGINE
Incident Date: 08/23/2018
Crash: No
Fire: No
Vehicle Identification Number: 5XXGM4A70DG******
Summary

I WAS DRIVING ON THE FREEWAY FOR ABOUT 20 MINUTES WHEN THE CAR SHUT OFF AND DIDN'T NOT START TOOK IT TO A MECHANIC AND SAID THE ENGINE LOCK.

10/11/2018
Components: STEERING
Incident Date: 10/10/2018
Crash: No
Fire: No
Vehicle Identification Number: 5XXGR4A64DG******
Summary

TL* THE CONTACT OWNS A 2013 KIA OPTIMA. WHILE DRIVING APPROXIMATELY 50 MPH, THE STEERING ABILITY BECAME DIFFICULT AND THE VEHICLE VEERED LEFT AND RIGHT. THERE WERE NO WARNING INDICATORS ILLUMINATED. THE VEHICLE WAS NOT TAKEN TO THE DEALER OR AN INDEPENDENT MECHANIC FOR DIAGNOSTIC TESTING. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE VEHICLE WAS NOT REPAIRED. THE APPROXIMATE FAILURE MILEAGE WAS 71,000.

10/09/2018
Components: ELECTRICAL SYSTEM,STRUCTURE,ENGINE
Incident Date: 09/23/2018
Crash: No
Fire: Yes
Vehicle Identification Number: 5XXGR4A69DG******
Summary

MY 2013 KIA OPTIMA CAUGHT ON FIRE JUST SHORT OF DRIVING IT FOR ABOUT 15-20 MIN ON 9/23/18. WE GOT NO WARNING ON THE DASHBOARD WE HEARD A LIGHT POP NOISE, THE VEHICLE TURNED OFF WHEN WE GOT OFF THERE WAS FIRE COMING OUT FROM THE HOOD THAT FASTLY SPREAD THROUGHT OUT UP TO THE WHOLE FRONT OF THE CAR DESTROYING THE WHOLE ENGINE. THE CAR NEVER HAD ANY MECHANICAL ISSUES. WE HAD JUST DRIVEN FROM AZ TO CA THE NIGHT BEFORE WITH NO PROBLEMS. I STILL HAVE NO EXPLANATION WHY MY 5 YEAR OLD CAR WITH JUST A LITTLE OVER 86K MILES CAUGHT ON FIRE.

10/09/2018
Components: STRUCTURE,SEATS,UNKNOWN OR OTHER
Incident Date: 10/08/2018
Crash: No
Fire: Yes
Vehicle Identification Number: KNAGM4A77D5******
Summary

CAR SPONTANEOUSLY CAUGHT ON FIRE RESULTING IN TOTAL LOSS. NO INJURY BUT DRIVER HAD TO JUMP OUT OF MOVING VEHICLE.

10/08/2018
Components: EXTERIOR LIGHTING
Incident Date: 10/08/2018
Crash: No
Fire: No
Vehicle Identification Number: 5XXGR4A62DG******
Summary

MY HEADLIGHT BULBS BLEW FINALLY AFTER 5 YEARS BUT THE COVER TO CHANGE THEM IS STUCK! IT'S LIKE THEY ARE SUPER GLUED OR WELDED SHUT! I TRIED TO OPEN THE COVER AND TAKE IT OFF AND SO DID MY HUSBAND. WE WENT TO AUTOZONE AND A ACTUALLY KIA DEALERSHIP AND THEY CAN'T EVEN REMOVE IT! LIGHT ARE SUPER IMPORTANT AND ARE A HUGE SAFETY ISSUE IF YOU CAN'T ACCESS YOUR HEADLIGHT BULBS WITHOUT THEM HAVING TO REMOVE YOUR FRONT END. KIA IS CHARGING ME 108.00 A HOUR SAYING THEY ARE GOING TO HAVE TO REMOVE THE FRONT PART OF MY OF MY CAR TO TRY TO REMOVE THE LIGHT COVER. PLEASE REVIEW THIS ISSUE!

10/03/2018
Components: ENGINE
Incident Date: 09/16/2018
Crash: No
Fire: Yes
Vehicle Identification Number: 5XXGM4A76DG******
Summary

MY CAR (KIA OPTIMA 2013) WAS PART OF THE RECALL IN 2017 AND IN DECEMBER 2017 MY CAR CAME TO A COMPLETE STOP ON A VERY BUSY FREEWAY IN CALIFORNIA. I HAD MY CAR TOW TO THE DEALERSHIP. THEY REPLACED MY ENGINE BECAUSE IT WAS PART OF THE RECALL. 9 MOS LATER SEPTEMBER 16TH 2018 MY FIANCEE WAS DRIVING DOWN A HILL ON A CALIFORNIA FREEWAY AND HE HAD NO BRAKES AND OTHER DRIVERS WERE HONKING AND YELLING YOUR CAR IS ON FIRE. HE USED THE EMERGENCY BRAKES TO TRY AND SLOW DOWN TO EXIT THE FREEWAY HE WAS PICKING UP SPEED BECAUSE HE WAS GOING DOWN HILL THE CAR WAS WAS STARTING TO FILL UP WITH SMOKE. HE WAS HOPING THE WINDOWS WOULD GO DOWN AND THEY DID HE START EXITING FREEWAY PUSHING ON THE EMERGENCY BRAKE SLOWING DOWN APPROACHING A CURB TURNING THE WHEEL TOWARDS THE CURB STILL ROLLING HE JUMPS OUT OFT THE CAR RUNNING AWAY FROM VEHICLE. JUST SECONDS AFTER HE GETS OUT HE SAID THE CAR JUST WAS IN FLAMES BURNING FROM THE ENGINE TIRES POPPING AND WINDOWS BREAKING OUT. THE CAR HAS ONLY 8,000 MILES ON NEW MOTOR THE WHOLE CAR HAD 108,000 THE WAS A 2013 5 YEARS OLD

10/03/2018
Components: ENGINE
Incident Date: 10/03/2018
Crash: No
Fire: No
Summary

THESE ENGINES CATCH ON FIRE AND I THINK I KNOW WHY AND HAVE VIDEO PROOF. THIS CAR IS NOT SAFE.

10/02/2018
Components: AIR BAGS
Incident Date: 10/02/2018
Crash: No
Fire: No
Summary

I JUST WANT TO MAKE SURE THAT A REPAIR IS AVAILABLE AND BEEN APPROVED FOR THE KIA OPTIMA 2013 AIRBAG DEFECT. I CHECKED THE NHTSA WEBSITE AND IT STILL SAYS THE RECALL IS INCOMPLETE AND NO REPAIR IS AVAILABLE. I REQUESTED A LOANER VEHICLE FROM KIA A MONTH AGO AND THEY WERE VERY SLOW TO PROVIDE ONE JUST LETTING ME KNOW YESTERDAY THAT THEY WOULD HAVE TO FIND A DEALER THAT HAS A LOANER/RENTAL PROGRAM OR OTHERWISE I WOULD HAVE TO PURSHASE MY OWN RENTAL AND THEY WOULD REIMBURSE ME WHEN THE REPAIR BECAME AVAILABLE. TODAY WHEN I ASKED THEM FOR THE REIMBURSEMENT POLICY IN WRITING BEFORE I WENT OUT TO GET A RENTAL, THEY THEN TOLD ME A REPAIR JUST BECAME AVAILABLE AND FOR ME TO TAKE IT TO THE DEALER TO BE FIXED. BECAUSE OF THE RUN AROUND I GOT, I WANT TO MAKE SURE THAT THE REPAIR IS LEGIT BEING ITS NOT SHOWING ON THE NHTSA SITE

10/01/2018
Components: POWER TRAIN,ELECTRICAL SYSTEM,ENGINE
Incident Date: 09/30/2018
Crash: No
Fire: No
Vehicle Identification Number: 5XXGM4A76DG******
Summary

MY CAR IS PARKED IN THE DRIVEWAY AT MY JOB. IT HAD BEEN PARKED THERE SINCE 2:50 PM. AT 11 PM I WENT OUTSIDE AFTER CLOCKING OUT AND IT WOULD NOT CRANK. HOWEVER, ALL MY LIGHTS IN THE INSIDE AND ON MY DASHBOARD REMAINED WORKING. UPON TRYING TO TURN OVER MY KEY, MY CAR WOULD MAKE A CLICKING SOUND. AFTER AB 10 MINUTES OTHER THINGS BEGAN TO FADE OUT SUCH AS MY LIGHTS. I ALSO COULD NOT USE MY REMOTE KEY ANYMORE TO LOCK OR UNLOCK MY DOORS. I ONLY HAD THIS CAR A MONTH, AND IT IS STILL IN THE CONDITION IT WAS BOUGHT IN. I'M NOT SURE WHAT THE PROBLEM IS OR WHAT COULD HAVE CAUSED THIS PROBLEM.

10/01/2018
Components: AIR BAGS,SEAT BELTS
Incident Date: 08/15/2018
Crash: Yes
Fire: No
Vehicle Identification Number: KNAGM4A77D5******
Summary

TL* THE CONTACT OWNS A 2013 KIA OPTIMA. WHILE THE CONTACT WAS AT A STOP LIGHT, ANOTHER VEHICLE CRASHED INTO THE REAR PASSENGER SIDE OF HER VEHICLE. THE CONTACT STATED THAT THE AIR BAGS DID NOT DEPLOY AND THE SEAT BELTS FAILED TO RESTRAIN PROPERLY. THE CONTACT WAS INJURED AND WAS TRANSPORTED TO THE HOSPITAL BY AMBULANCE. THE PASSENGER WAS NOT INJURED. A POLICE REPORT WAS FILED. THE VEHICLE WAS ABLE TO BE DRIVEN TO THE CONTACT'S HOME AND THE BODY DAMAGE WAS REPAIRED. THE DEALER AND MANUFACTURER WERE NOT NOTIFIED. THE FAILURE MILEAGE WAS 61,000.

09/30/2018
Components: STRUCTURE
Incident Date: 09/29/2018
Crash: No
Fire: Yes
Vehicle Identification Number: 5XXGR4A66DG******
Summary

WHILE DRIVING DOWN THE EXPRESSWAY MY CAR STALLED AND THEN CAUGHT FIRE WITH NO WARNING AT ALL, AS I PULLED OVER ON THE SIDE OF THE EXPRESSWAY I SEEN SMOKE AND THEN FLAMES WHILE CAR WAS TOTAL LOSS.

09/30/2018
Components: ELECTRICAL SYSTEM,UNKNOWN OR OTHER,FUEL/PROPULSION SYSTEM
Incident Date: 09/07/2018
Crash: No
Fire: No
Vehicle Identification Number: 5XXGR4A61DG******
Summary

2013 KIA OPTIMA SX. CAR LOSES POWER WHILE ON THE ROAD, ENGINE WARNING LIGHT COMES ON. CAR CAN'T BE DRIVEN PAST 20 MPH OR SO NO MATTER ACCELERATOR POSITION. CAR HAS BEEN TAKEN TO DEALER SEVRAL TIMES AND A CAUSE STILL UNKNOWN. DEALERSHIP CHANGED ENGINE CABLE HARNESS AND RESET COMUTER (APPARENTLY SETTINGS WERE SCRAMBLED) AND CAR THEN IS FUNCTIONAL. LAST TIME, CAR LOST POWER IN HIGHWAY AND ALMOST GOT REAR-ENDED. DANGEROUS.

09/28/2018
Components: UNKNOWN OR OTHER
Incident Date: 09/14/2018
Crash: No
Fire: No
Vehicle Identification Number: 5XXGN4A76DG******
Summary

THE PASSENGER SIDE WINDOW FELL DOWN INTO THE DOOR . WHEN THE DEALERSHIP REMOVED THE DOOR TO LOOK AT WHAT HAPPENED THEY FOUND WHERE THE PLASTIC WHEEL AND WIRES THAT HELP THE WINDOW GO UP AND DOWN HAD BROKE THEY FELT IT WAS A MALFUNCTION VERY COSTLY TO REPLACE

09/22/2018
Components: AIR BAGS
Incident Date: 09/08/2018
Crash: No
Fire: No
Vehicle Identification Number: 5XXGN4A79DG******
Summary

AIR BAG LIGHT CAME ON WITH VEHICLE AT APPROXIMATELY 86,400 MILES, VEHICLE WAS STATIONARY. VEHICLE SENSING DEVICE INDICATES ON PASSENGER WHETHER WEIGHT IS ENOUGH TO TURN AIR BAG ON OR OFF. DEALER SHOWED AIR BAG CLOCK SPRING NEEDED TO BE REPLACED INDICATED ONLY AIR BAG THAT WAS AFFECTED WAS PASSENGER SIDE. NOT SURE IF THIS IS CORRECT, THAT CLOCK SPRING FAILURE ONLY AFFECTS DEPLOYMENT OF ONE AIR BAG. SUBSEQUENT PROBLEMS THUS FAR IN TWO WEEKS SINCE TAKING TO DEALER: CRUISE CONTROL BUTTONS NOT WORKING, TRIP COMPUTER AND ECO CONTROLS ALSO FAILED ALL CONTROLS ARE LOCATED ON STEERING WHEEL. CONTACTED KIA CUSTOMER SERVICE AND THEY DENIED COVERING REPLACEMENT OF PART AS VEHICLE IS NO LONGER UNDER WARRANTY THAT COVERED THIS FAILURE AND CLAIM THEIR ARE NO RECALLS ON THIS PART FOR VIN NUMBER.

09/20/2018
Components: EXTERIOR LIGHTING
Incident Date: 12/20/2017
Crash: No
Fire: No
Vehicle Identification Number: 5XXGR4A63DG******
Summary

TL* THE CONTACT OWNS A 2013 KIA OPTIMA. THE CONTACT STATED THAT THE LOW BEAM HEADLAMPS DID NOT ILLUMINATE FAR ENOUGH AHEAD OF THE VEHICLE FOR IT TO BE DRIVEN SAFELY. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC WHERE IT WAS DIAGNOSED THAT THE CHROME REFLECTIVE TAPE WAS BEING BURNED OUT, WHICH RESULTED IN INSUFFICIENT LIGHT BEING REFLECTED. THE TECHNICIAN RECOMMENDED THAT THE HEADLAMP ASSEMBLY BE REPLACED. THE MANUFACTURER WAS CONTACTED AND DID NOT ASSIST SINCE THERE WAS NO RECALL FOR THAT COMPONENT. THE FAILURE MILEAGE WAS APPROXIMATELY 115,000.

09/17/2018
Components: AIR BAGS
Incident Date: 08/27/2018
Crash: No
Fire: No
Vehicle Identification Number: 5XXGN4A7XDG******
Summary

MY AIRBAG WARNING LIGHT CAME ON AND HAS STAYED ILLUMINATED FOR SEVERAL WEEKS AND MY HORN ISN'T WORKING AS WELL CRUISE CONTROL AND OTHER STEERING WHEEL BUTTONS NOT WORKING.

09/12/2018
Components: ENGINE
Incident Date: 09/08/2018
Crash: No
Fire: Yes
Vehicle Identification Number: 5XXGN4A73DG******
Summary

TL* THE CONTACT OWNS A 2013 KIA OPTIMA. WHILE DRIVING 30 MPH, THE REAR COMPARTMENT OF THE ENGINE CAUGHT ON FIRE. THE VEHICLE WAS ABLE TO BE PULLED INTO A PARKING LOT. A POLICE REPORT WAS NOT FILED. THE FIRE DEPARTMENT EXTINGUISHED THE FLAMES. THERE WERE NO INJURIES. THE VEHICLE WAS TOWED TO THE DEALER (COAST TO COAST MOTORS, 8102 E 11TH ST, TULSA, OK 74112, (918) 832-9000) AND THEY STATED THAT THEY WOULD INVESTIGATE THE CAUSE OF THE FIRE. THE CONTACT WAS STILL WAITING TO HEAR BACK FROM THE DEALER. THE MANUFACTURER WAS NOT CONTACTED. THE FAILURE MILEAGE WAS 140,000.

09/12/2018
Components: FUEL/PROPULSION SYSTEM
Incident Date: 09/11/2018
Crash: No
Fire: No
Vehicle Identification Number: 5XXGN4A79DG******
Summary

TL* THE CONTACT OWNS A 2013 KIA OPTIMA. WHILE DRIVING 65 MPH, THE CONTACT ENCOUNTERED A VERY INTENSE ODOR OF FUEL. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC WHERE THE CONTACT WAS INFORMED NOT TO DRIVE THE VEHICLE BECAUSE THE FUEL PUMP WAS LEAKING FUEL AND COULD CAUSE A FIRE. THE VEHICLE WAS NOT TAKEN TO A DEALER OR INDEPENDENT MECHANIC FOR DIAGNOSTIC TESTING OR REPAIRS. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS 133,000.

08/31/2018
Components: ENGINE
Incident Date: 08/28/2018
Crash: No
Fire: Yes
Vehicle Identification Number: 5XXGN4A78DG******
Summary

TL* THE CONTACT OWNED A 2013 KIA OPTIMA. WHILE DRIVING APPROXIMATELY 30 MPH, SMOKE APPEARED FROM UNDER THE HOOD OF THE VEHICLE. AFTER STOPPING THE VEHICLE, FLAMES APPEARED FROM THE ENGINE COMPARTMENT. THE FIRE DEPARTMENT WAS CALLED TO THE SCENE AND EXTINGUISHED THE FLAMES. THE VEHICLE WAS DESTROYED AND TOWED. A POLICE REPORT WAS FILED. THE CAUSE OF THE FIRE WAS NOT DETERMINED. THE LOCAL DEALER AND MANUFACTURER WERE NOT NOTIFIED OF THE FAILURE. THE CONTACT INDICATED THAT THE ENGINE WAS REPLACED IN MAY OF 2018 PER NHTSA CAMPAIGN NUMBER: 17V224000 (ENGINE). THE FAILURE MILEAGE WAS 140,000.

08/30/2018
Components: POWER TRAIN,UNKNOWN OR OTHER,SERVICE BRAKES
Incident Date: 08/21/2018
Crash: No
Fire: No
Vehicle Identification Number: 5XXGR4A67DG******
Summary

AUGUST 21, 2018, WE HAD THE CAR TOWED TO GOSSETT KIA MOTORS (DEALERSHIP) BECAUSE IT WOULD NOT START.. THE CAR HAS A PUSH BUTTON START, WHENEVER WE TRIED TO START THE CAR BY PRESSING THE START BUTTON AND PUSHING DOWN ON THE BRAKE PEDAL THE CAR WOULD NOT START. THE DEALERSHIP WAS UNABLE TO FIND A PROBLEM BECAUSE THE CAR WOULD START FOR THEM. WE DROVE THE CAR HOME THE SAME DAY. ON THE NIGHT OF AUGUST 22, 2018, THE CAR WOULD NOT START, SAME AS DESCRIBED ABOVE. ON AUGUST 23, 2018, WE HAD THE CAR TOWED TO THE DEALERSHIP AND IT WAS REPAIRED AND RETURNED TO US AUGUST 25, 2018. TODAY, AUGUST 30, 2018, THE CAR DID NOT START AND EXHIBITED THE SAME PROBLEM AS THE PREVIOUS TWO TIMES. WE WILL HAVE THE CAR TOWED TO THE DEALERSHIP AT THEIR CONVENIENCE. LUCKILY FOR US, EACH TIME THE CAR DID NOT START IT WAS PARKED IN OUR DRIVEWAY. SPECIAL NOTE, ON AUGUST 2, 2018, WE TOOK THE CAR TO THE DEALERSHIP FOR BRAKE REPAIR WORK. ADDITIONALLY, ONE OF THE TOW TRUCK DRIVERS STATED HE TOWED SEVERAL KIA OPTIMA'S WITH THE SAME DESCRIBED PROBLEM.

08/29/2018
Components: AIR BAGS
Incident Date: 08/22/2018
Crash: No
Fire: No
Vehicle Identification Number: KNAGM4A72D5******
Summary

TAKATA RECALL MY AIRBAG LIGHT CAME ON ABOUT A WEEK AGO WHILE I WAS DRIVING DOWN THE ROAD GOING AT 50 MPH AND HASN'T WENT OFF YET. I HAVEN'T BEEN IN ANY SORT OF ACCIDENT WHATSOEVER. JUST CASUALLY DRIVING DOWN THE ROAD (MAY HAVE HIT A POTHOLE OR ANYTHING THAT CAUSED IT TO COME ON) SO I WAS CHECKING TO SEE IF MAYBE THERE WAS A RECALL.

08/28/2018
Components: POWER TRAIN,UNKNOWN OR OTHER,ENGINE
Incident Date: 08/26/2018
Crash: No
Fire: No
Vehicle Identification Number: 5XXGR4A67DG******
Summary

DIVING AT 40 MPH. COME TO A STOP AT RED LIGHT AND ENGINE BEGINS MAKING A SLIGHT NOISE. NO WARNING GAUGES OR WARNING LIGHT GO OFF. START DRIVING TO DRIVE AGAIN AND 2 BLOCKS LATER A VERY LOUD MECHANICAL BANG AND THE ENGINE SHUT DOWN. WOULD NOT RESTART. OIL LIGHT WENT OUT USING THE STARTER WHILE TRYING TO RESTART. NEVER GOT THE ENGINE RESTARTED. CAR IS NOW AT KIA OF LANSDALE AFTER I HAD TO PAY FOR TOWING. I PERFORM COURIER SERVICES TO US TREASURY DEPT AND US ATTORNEY IN PHILADELPHIA AREA. I NEED THIS CAR BACK DESPERATELY. LAST OIL CHANGE WAS 2000 MILES AGO WITH FULL SYNTHETIC OIL. ALWAYS HAVE USED FULL SYNTHETIC. WHEN I GOT THE CAR PULLED OVER AND GOT OUT THE SMELL OF OIL BURNING WAS CLEARLY EVIDENT TO MYSELF AND ANOTHER GENTLEMAN WHO STOPPED TO SEE IF I NEEDED ANY HELP. I BELIEVE THIS IS AN ABSOLUTE RECALL RELATED ISSUE.

08/28/2018
Components: ENGINE
Incident Date: 08/07/2018
Crash: No
Fire: No
Vehicle Identification Number: 5XXGR4A68DG******
Summary

TL* THE CONTACT OWNS A 2013 KIA OPTIMA. WHILE DRIVING APPROXIMATELY 50 MPH, THE VEHICLE FAILED TO ACCELERATE AND THE CHECK ENGINE WARNING INDICATOR ILLUMINATED. WHEN THE CHECK ENGINE WARNING INDICATOR STOPPED ILLUMINATING, THE FAILURE WENT AWAY. THE VEHICLE WAS DRIVEN TO KIA MALL OF GEORGIA (4180 BUFORD DRIVE, BUFORD, GA 30519) WHERE IT WAS DIAGNOSED THAT THE VEHICLE PASSED THE EVALUATION TEST AND THE ENGINE DID NOT NEED REPLACEMENT; HOWEVER, NEW TURBOS WERE NEEDED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 152,000.

08/27/2018
Components: ENGINE
Incident Date: 08/23/2018
Crash: No
Fire: No
Vehicle Identification Number: 5XXGN4A74DG******
Summary

TL* THE CONTACT OWNS A 2013 KIA OPTIMA. WHILE DRIVING 45 MPH, THE VEHICLE COMPLETELY SHUT OFF. THE VEHICLE WAS TAKEN TO THE DEALER (SONS KIA, 100 SONS DR, MCDONOUGH, GA 30253, (678) 619-1393) AND STATED THAT IT WAS INCLUDED IN NHTSA CAMPAIGN NUMBER: 17V224000 (ENGINE AND ENGINE COOLING). THE DEALER STATED THAT THE FAILURE DID NOT OCCUR DURING THE DIAGNOSTIC TEST. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOT CONTACTED. THE FAILURE MILEAGE WAS 52,500. **TR UPDATED 10/31/18*JB

08/21/2018
Components: ELECTRICAL SYSTEM,EXTERIOR LIGHTING,UNKNOWN OR OTHER
Incident Date: 07/10/2018
Crash: No
Fire: No
Vehicle Identification Number: 5XXGN4A7XDG******
Summary

PUSH THE START BUTTON AND CAR DID NOT START TRIED THE 30 SECOND RULE CAR JUST SIZZLED AFTER ABOUT 10 TRIES CAR START BUT CUT IT OFF DOES SAME THING MY CAR WAS PARKED IN DRIVEWAY OR AT WORK AND IT CUTS OFF IN TRAFFIC ENGINE WAS REPLACED LAST YEAR DUE TO RECALL BATTERY HAS BEEN REPLACED PARKING LIGHT ON ONE SIDE IS OUT WHEN REPLACING IT CAR ALSO WOULD NOT START

08/21/2018
Components: AIR BAGS
Incident Date: 08/01/2018
Crash: No
Fire: No
Vehicle Identification Number: 5XXGN4A79DG******
Summary

MY AIRBAG LIGHT WENT IS ON AND MY HORN ISN'T WORKING. SOUNDS LIKE ITS A SIMILAR ISSUE TO NHTSA CAMPAIGN NUMBER: 18V363000 AND YET MY VIN ISN'T INCLUDED.

08/18/2018
Components: AIR BAGS,SEAT BELTS,UNKNOWN OR OTHER
Incident Date: 08/17/2018
Crash: No
Fire: No
Vehicle Identification Number: 5XXGN4A79DG******
Summary

TAKATA RECALL - WE CALLED DEALER BALL KIA IN NATIONAL CITY, CA & WERE TOLD THAT WE WOULD RECEIVE A LETTER. FOR US TO CALL BACK THEN & THAT WE HAD TO CONTINUE TO OPERATE AN UN-SAFE VEHICLE UNTIL THE LETTER ARRIVED AND A APPOINTMENT COULD BE MADE. THIS CAR COULD KILL US UPON IMPACT!!! PLEASE, THERE HAS TO BE A BETTER & SAFER SOLUTION.

08/17/2018
Components: UNKNOWN OR OTHER
Incident Date: 07/29/2018
Crash: No
Fire: No
Vehicle Identification Number: 5XXGN4A79DG******
Summary

MY SUNROOF EXPLODED WHILE DRIVING ON A BRIDGE.

08/16/2018
Components: SERVICE BRAKES
Incident Date: 08/03/2018
Crash: No
Fire: No
Vehicle Identification Number: 5XXGM4A76DG******
Summary

I HAD MY BRAKE PADS AND ROTORS REPLACED IN NOVEMBER 2017. THE SERVICE DEPT AT THE DEALERSHIP INDICATED, THEY WOULD NOT PASS INSPECTION AND WERE BEYOND SALVAGING. I HAD THEM REPLACED. IN APRIL, I WENT BACK TO THE DEALER FOR ROUTINE SERVICE, INCLUDING AN OIL CHANGE. I HAD COMPLAINED OF VIBRATION IN THE BRAKE PEDAL AND WAS ADVISED IT WAS NORMAL. ON AUGUST 3RD I HAD ANOTHER OIL CHANGE AND REQUESTED THE BRAKES BE LOOKED AT, AS THE VIBRATION WAS AT A POINT OF CONCERN. THE SERV DEPT INDICATED THE FRONT ROTORS WERE WARPED AND NEEDED REPLACING, LESS THAN A YEAR LATER, AND LESS THAN 4000 MILES LATER. I WAS UPSET AND THEY WERE ABLE TO CHARGE ME 1/2 THE COST. THAT EVENING I DROVE AND FOUND THE VIBRATION TO BE EXACTLY AS BEFORE THE REPLACEMENT. I WENT TO THE SERVICE DEPT, YET AGAIN ON AUGUST 8. THEY INDICATED THE VIBRATION WAS FROM THE REAR AND THOSE ROTORS NEEDED TO BE REPLACED. THERE ARE ONLY 42000 MILES ON THE CAR. I DRIVE LESS THAN 3 MILES ROUND TRIP EACH DAY. I DISCOVERED THAT THEY WERE NEVER ROAD TESTING THE CAR, JUST LOOKING AT THE BRAKES/ROTORS AND REPLACING. THEY ARE EITHER PUTTING WARPED ROTORS ON THE VEHICLE AND/OR LYING ABOUT REPLACING THEM. I COULD HAVE SAVED TIME AND MONEY HAD THE WORK BEEN COMPLETED RIGHT , THE FIRST TIME.

08/15/2018
Components: ELECTRONIC STABILITY CONTROL,ENGINE,FUEL/PROPULSION SYSTEM
Incident Date: 05/15/2017
Crash: No
Fire: No
Vehicle Identification Number: 5XXGR4A67DG******
Summary

SOMETIMES WHEN I DRIVING THIS THE ENGINE JUST TURN OFF ...

08/13/2018
Components: SUSPENSION,POWER TRAIN
Incident Date: 08/08/2018
Crash: No
Fire: No
Vehicle Identification Number: KNAGM4A78D5******
Summary

TL* THE CONTACT OWNS A 2013 KIA OPTIMA. WHEN THE CONTACT SHIFTED THE GEAR INTO REVERSE, THE VEHICLE FAILED TO REVERSE. THE GEAR SHIFTER WAS THEN SHIFTED INTO PARK, BUT FAILED TO ENGAGE AND THE VEHICLE ROLLED BACKWARDS DOWN AN INCLINE. THE CONTACT HAD TO APPLY THE EMERGENCY BRAKE TO STOP THE VEHICLE. THE VEHICLE WAS TOWED TO GLASSMAN KIA (28000 TELEGRAPH RD, SOUTHFIELD, MI 48034, (888) 452-1360) WHERE IT WAS DIAGNOSED THAT THE FRONT PASSENGER SIDE AXLE DRIVE SHAFT WAS CORRODED THROUGH AND BECAME DETACHED. THE DRIVE SHAFT NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER INFORMED THE CONTACT THAT THE VEHICLE WAS OUT OF WARRANTY AND OFFERED NO FURTHER ASSISTANCE. THE APPROXIMATE FAILURE MILEAGE WAS 50,000.

07/30/2018
Components: UNKNOWN OR OTHER
Incident Date: 07/26/2018
Crash: No
Fire: Yes
Vehicle Identification Number: 5XXGN4A76DG******
Summary

WHILE DRIVING OUR 2013 KIA OPTIMA EX 7 7/26/2018 THE ENGINE DIED AND ALL OF THE LIGHTS CAME ON THE DASH . WE COASTED TO A DRIVEWAY AND OPENED THE HOOD NOTICED A BURNING SMELL . I LOOKED CLOSER AT THE VEHICLE AND NOTICED THE ENGINE WAS ON FIRE . I HAD MY WIFE AND THREE KIDS FROM MY BASKETBALL TEAM GET OUT OF THE CAR AND GO TO A SAFE PLACE . THE FIRE DEPARTMENT SHOWED UP AND PUT THE FIRE OUT . THE WHOLE FRONT END OF THE CAR BURNED .

07/23/2018
Components: ENGINE
Incident Date: 10/20/2016
Crash: No
Fire: Yes
Summary

TL* THE CONTACT OWNED A 2013 KIA OPTIMA. WHILE DRIVING 60 MPH, SMOKE APPEARED UNDER THE VEHICLE ON THE DRIVER'S SIDE. THE CONTACT WAS ALERTED OF FLAMES BY OTHER MOTORISTS. THE CONTACT PULLED THE VEHICLE OVER TO THE SIDE OF THE ROAD AND EXITED ON THE PASSENGER SIDE. THERE WERE NO INJURIES SUSTAINED. THE FIRE DEPARTMENT EXTINGUISHED THE FIRE AND A POLICE REPORT WAS FILED. THE VEHICLE WAS TOWED AND DEEMED A TOTAL LOSS. THE CONTACT CALLED EARNHARDT KIA DEALER AT (602) 346-5400 (LOCATED AT 2121 E BELL RD, PHOENIX, AZ 85022), BUT THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE VIN WAS NOT AVAILABLE. THE FAILURE MILEAGE WAS 30,000.

07/22/2018
Components: ENGINE
Incident Date: 07/22/2018
Crash: No
Fire: No
Vehicle Identification Number: 5XXGM4A77DG******
Summary

APPARENTLY THERE WAS A RECALL ON MY CAR IN WHICH I WAS NEVER NOTIFIED OF. TODAY WHILE DRIVING THE CAR STARTED MAKING A KNOCKING NOISE, AND STOPPED RUNNING. ALL THE LIGHTS CAME ON AND TH ECAR IS BROKE DOWN ON THE SIDE OF THE ROAD.

07/12/2018
Components: STRUCTURE
Incident Date: 06/12/2017
Crash: No
Fire: No
Vehicle Identification Number: 5XXGM4A74DG******
Summary

THE PAINT PILLING OFF THE CAR TOOK IT TO KIA THEY TOLD ME THEY CAN'T DO NOTHING THE PAIN PILLS SO BAD THIS A FIVE YEAR CAR IN IT LOOK LIKE 15 YEAR OLD CAR COST ME 2800 TO GET THE CAR PAINTED I KNOW THAT THIS WAS A DEFECT ON THE PAIT IN KIA DON'T WANT TO ADMIT IT I THINK THIS IS SOMETHING THAT IT NEEDS TO BE CHECKED KIA NEED TO FIX THIS PROBLEM

07/08/2018
Components: STEERING
Incident Date: 06/01/2018
Crash: No
Fire: No
Vehicle Identification Number: 5XXGN4A78DG******
Summary

THERE IS A POPPING NOISE COMING FROM STEERING COLUMN. HAD TIE RODS INSPECTED AND ARE FINE. NOISE IS COMING FROM INSIDE THE STEERING COLUMN. IT POPS WHILE MOVING OR STATIONARY.. IT POPS EVERY TIME YOUR CHANGE DIRECTION. NOISE RADIATES FROM INSIDE DASHBOARD. CHECKED U JOINTS AND THEY ARE TIGHT.

07/08/2018
Components: ENGINE
Incident Date: 07/05/2018
Crash: No
Fire: No
Vehicle Identification Number: 5XXGR4A60DG******
Summary

MY CAR WAS OCCASIONALLY MAKING A LOUD NOISE WHEN DRIVING. WHEN STOPPED AT A LIGHT, THE CAR THEN SUDDENLY STARTED SHAKING WHILE IDLING AND BECAME SLUGGISH AND WOULD NOT ACCELERATE OVER 20 MPH. I HAD TO SLOWLY DRIVE MY CAR BACK HOME, WITH VERY LITTLE ACCELERATION. I THEN TOWED IT TO A MECHANIC WHO HAD TOLD ME THERE'S A PROBLEM WITH A TURBO, AND IT WAS MOST LIKELY CAUSED BY THE LEFTOVER DEBRIS IN THE ENGINE, WHICH WAS COVERED BY THE RECALL. I CALLED KIA'S CUSTOMER SERVICE LINE, AND I WAS TOLD MY CAR PASSED THE RECALL INSPECTION A YEAR AGO, BUT IT SOUNDS LIKE IT SHOULD BE COVERED NOW CONSIDERING I CAN NO LONGER DRIVE THE CAR. MY CAR WAS TOWED TO THE NEAREST DEALERSHIP WHERE THEY TOLD ME THEY WOULD LOOK OVER THE CAR, BUT NOT WITHOUT IMMEDIATELY SAYING THAT THERE'S A CHANCE IT 'WON'T BE COVERED' AS IF THEY WERE ANTICIPATING TELLING ME THEY WON'T DO IT. ON SATURDAY I WAS TOLD I WOULD GET A CALL THE FOLLOWING MONDAY, WHICH I NEVER DID. I FINALLY HAD TO CALL THURSDAY, JUST TO BE ON HOLD FOR 30 MINUTES TELLING ME ITS ONLY THE TURBO AFFECTED, NOT THE ENGINE OR TURBO LINE, AND THEREFORE IT'S NOT UNDER RECALL. NOT ONLY DID THEY TELL ME SOMETHING I ALREADY KNEW, THAT THE TURBO WAS BLOWN, BUT I'M CHARGED $110 FOR A DIAGNOSTIC FEE THAT I WAS NEVER TOLD ABOUT BEFOREHAND, TO CHECK SOMETHING THAT'S ON RECALL, NOT TO MENTION THE TOW I HAVE TO PAY FOR. I CALLED KIAS CUSTOMER SERVICE WHO JUST GAVE ME AN OH WELL THAT'S TOO BAD SORRY NO ONE TOLD YOU, I'M NOT GOING TO TRY TO HELP. I'M NOT EVEN CONVINCED THAT THEY DID ANY TESTS ON MY ENGINE, OR LOOKED INTO THE CAUSE OF THE TURBO FAILURE. MY ONLY EXPLANATION WHEN ASKING ABOUT THE CAR WAS, 'IT NEEDS A TURBO'. WHILE READING OTHER PEOPLE'S STORIES ABOUT THE RECALL, EVERYONE ELSE'S DEALER SAW THAT THE CAR COULDN'T DRIVE, REPLACED THE ENGINE AND TURBO, AND CALLED IT A DAY. I THOUGHT IF THERES A RECALL EVERY CAR GETS FIXED REGARDLESS IF IT NEEDS IT.

07/05/2018
Components: TIRES
Incident Date: 06/30/2018
Crash: No
Fire: No
Vehicle Identification Number: 5XXGN4A73DG******
Summary

TL* THE CONTACT CALLED ON BEHALF OF HIS GIRLFRIEND, WHO WAS THE DRIVER AND OWNER OF A 2013 KIA OPTIMA EQUIPPED WITH PIRELLI P4 FOUR SEASONS PLUS TIRES, SIZE: 215/55/R17 (NA). WHILE DRIVING 75 MPH, THE REAR PASSENGER TIRE TREAD SEPARATED AND DAMAGED THE SIDE REAR QUARTER PANEL. THE VEHICLE WAS TOWED TO THE CONTACT'S RESIDENCE. THE TIRE WAS NOT TAKEN TO A DEALER OR INDEPENDENT MECHANIC FOR DETERMINATION OF THE FAILURE. THE TIRE MANUFACTURER WAS NOTIFIED OF THE FAILURE AND INFORMED THE CONTACT TO TAKE THE TIRE BACK TO SAM'S CLUB. THE CONTACT STATED THAT THE TIRE WAS TAKEN BACK TO SAM'S CLUB AND REPLACED. THE TIRE FAILURE MILEAGE WAS APPROXIMATELY 2,000. THE VIN AND VEHICLE FAILURE MILEAGE WERE NOT AVAILABLE. *TT

07/05/2018
Components: ENGINE AND ENGINE COOLING
Incident Date: 04/08/2017
Crash: No
Fire: No
Vehicle Identification Number: 5XXGM4A77DG******
Summary

TL* THE CONTACT OWNS A 2013 KIA OPTIMA. THE CONTACT STATED THAT NHTSA CAMPAIGN NUMBER: 17V224000 (ENGINE AND ENGINE COOLING) EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE REPAIR. THE CONTACT RECEIVED THE RECALL NOTIFICATION IN MARCH OF 2017. THE DEALER (KIA ATLANTA SOUTH, 7310 JONESBORO RD, MORROW, GA 30260) STATED THAT THE PARTS WERE UNAVAILABLE FOR THE REPAIR. THE MANUFACTURER WAS NOT CONTACTED. THE CONTACT HAD NOT EXPERIENCED A FAILURE. PARTS DISTRIBUTION DISCONNECT.

06/27/2018
Components: ELECTRONIC STABILITY CONTROL
Incident Date: 06/27/2018
Crash: No
Fire: No
Vehicle Identification Number: 5XXGM4A70DG******
Summary

STARING OUT AT LOW SPEED, MODERATE ACCELERATION, DRY PAVEMENT, ESPECIALLY WHEN TURNING, VEHICLE WILL LOSE POWER. TRACTION CONTROL KICKS ON, EVEN WITH NEW TIRES. LEAVES VEHICLE VULNERABLE TO ONCOMING TRAFFIC. DEALER HAS SAID THIS IS NORMAL SEVERAL TIMES. THIS HAPPENS WHEN ENTERING OR CROSSING INTERSECTIONS AT NORMAL SPEED, NOT OVER ACCELERATING, ATTEMPTING TO MERGE ON TO FREEWAYS WITH SHORT ON RAMPS, OR JUST MAKING A TURN AT AN INTERSECTION. THIS HAS HAPPENED ON MULTIPLE OCCASIONS.

06/26/2018
Components: ENGINE AND ENGINE COOLING
Incident Date: 06/15/2018
Crash: No
Fire: No
Vehicle Identification Number: 5XXGM4A73DG******
Summary

TL* THE CONTACT OWNS A 2013 KIA OPTIMA. WHILE DRIVING APPROXIMATELY 70 MPH AND ATTEMPTING TO DEPRESS THE BRAKE PEDAL TO CHANGE LANES, THE VEHICLE LOST POWER. THERE WERE NO WARNING INDICATORS ILLUMINATED. THE VEHICLE WAS TOWED TO THE EZ CAR CONNECTION LLC DEALER (459 VERSAILLES RD, FRANKFORT, KY 40601, 502-444-0012) WHERE IT WAS DIAGNOSED THAT THE ENGINE NEEDED TO BE REPLACED. THE CONTACT WAS UNAWARE OF NHTSA CAMPAIGN NUMBER: 17V224000 (ENGINE AND ENGINE COOLING). THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE FAILURE WAS NOT REPAIRED. THE FAILURE MILEAGE WAS APPROXIMATELY 106,000. PARTS DISTRIBUTION DISCONNECT.

06/18/2018
Components: SERVICE BRAKES
Incident Date: 06/10/2018
Crash: Yes
Fire: No
Vehicle Identification Number: KNAGM4A72D5******
Summary

I WAS DRIVING MY 2013 KIA OPTIMA ON A DRY ROAD SURFACE. I HAD JUST GONE THROUGH A TRAFFIC LIGHT THAT WAS GREEN FOR ME TO GO. THERE WAS A SLIGHT DOWN GRADE SO I STARTED TO APPLY MY BRAKES BECAUSE OF TRAFFIC AHEAD. WHEN I PRESSED MY BRAKE PEDAL THE CAR WOULD NOT STOP CAUSING ME TO REAR END ANOTHER VEHICLE. THIS HAPPENED IN A VERY BUSY CITY STREET.

06/11/2018
Components: ENGINE
Incident Date: 06/09/2018
Crash: No
Fire: No
Vehicle Identification Number: 5XXGM4A72DG******
Summary

TL* THE CONTACT OWNS A 2013 KIA OPTIMA. WHILE DRIVING 30 MPH, THE VEHICLE STALLED WITHOUT WARNING AND NEEDED TO BE JUMPSTARTED. ONCE THE VEHICLE WAS RESTARTED, AN ABNORMAL NOISE WAS HEARD COMING FROM THE ENGINE. THE VEHICLE WAS NOT TAKEN TO A DEALER OR INDEPENDENT MECHANIC FOR DIAGNOSTIC TESTING OR REPAIR. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS 75,000.

06/10/2018
Components: UNKNOWN OR OTHER
Incident Date: 05/20/2018
Crash: No
Fire: No
Vehicle Identification Number: 5XXGN4A79DG******
Summary

BACK UP CAMERA STOPPED WORKING THE SCREEN IS BLACK. IT STARTED WHEN IT RAINS IT WOULDN'T WORK THEN WHEN IT GOT SUNNY IT WOULD COME BACK ON. BUT NOW IT'S NOT WORKING AT ALL

06/08/2018
Components: STEERING
Incident Date: 05/30/2018
Crash: No
Fire: No
Vehicle Identification Number: 5XXGN4A79DG******
Summary

THE STEERING WHEEL IS SHAKING MAKING NOISES WHEN OPERATING.

06/07/2018
Components: ELECTRICAL SYSTEM
Incident Date: 06/03/2018
Crash: No
Fire: No
Vehicle Identification Number: 5XXGN4A7XDG******
Summary

MY PROBLEM HAS OCCURRED 5 SEPARATE TIMES. MY CAR WON'T CRANK AFTER SITTING ANYWHERE FROM 2 MINUTES TO ALL NIGHT. I STOP AND PARK MY CAR, PUT GEAR IN PARK AND PRESS THE BUTTON TO STOP THE ENGINE. WHEN I TRY TO GET BACK IN IF MY DOOR IS LOCKED, SOMETIMES I CAN'T GET IN WITH MY KEY FOB. I HAVE TO OPEN THE HOOD, CHARGE THE BATTERY AND THEN THE KEY FOB WORKS. IF MY CAR IS NOT LOCKED, I GET IN AND NO LIGHTS COME ON, PRESSING THE START ENGINE BUTTON DOES ABSOLUTELY NOTHING. I CANNOT OPERATE ANY PART OF THE CAR, TRUNK, LIGHTS, SEATS, WINDOWS, IT IS ALL DEAD. THERE IS NOTHING WRONG WITH MY BATTERY. WHY IS THIS NOW HAPPENING? I HAVE AROUND 42,000 MILES AND I HAVE A KIA OPTIMA 2013 WITH ALL BELLS AND WHISTLES. I LOVE MY CAR BUT AS A WIDOW, I DON'T WANT TO GET STRANDED SOMEWHERE WITH A DEAD BATTERY / ENGINE. WHAT COULD POSSIBLY BE THE PROBLEM. I HAVE BEEN READING THAT A LOT OF OTHER OWNERS ARE HAVING THE SAME PROBLEMS. WHAT DO WE NEED TO DO? THE DEALERSHIPS JUST CHARGE EXORBITANT AMOUNTS OF MONEY AND THE PROBLEMS STILL ARE FIXED. SHOULD THERE NOT BE A RECALL ON PROBLEM, ESPECIALLY SINCE IT IS AN ELECTRICAL ISSUE?

05/30/2018
Components: ENGINE
Incident Date: 05/26/2018
Crash: No
Fire: Yes
Vehicle Identification Number: 5XXGR4A62DG******
Summary

TL* THE CONTACT OWNED A 2013 KIA OPTIMA. THE CONTACT STATED THAT THE VEHICLE STALLED WITHOUT WARNING AND SMOKE AND FLAMES EMERGED FROM UNDER THE HOOD. THE FIRE DEPARTMENT EXTINGUISHED THE FIRE. A POLICE REPORT AND A FIRE REPORT WERE NOT FILED. THE VEHICLE WAS NOT TAKEN TO A DEALER OR INDEPENDENT MECHANIC FOR DIAGNOSTIC TESTING. THERE WERE NO INJURIES. THE VEHICLE WAS TOWED TO A TOW LOT AND DEEMED A TOTAL LOSS. THE FAILURE MILEAGE WAS APPROXIMATELY 80,000.

05/28/2018
Components: ENGINE
Incident Date: 05/28/2018
Crash: No
Fire: No
Vehicle Identification Number: 5XXGM4A72DG******
Summary

THE ENGINE ON MY VEHICLE IS UNDER A RECALL, HOWEVER, I HAVE YET TO RECEIVE A LETTER FROM KIA STATING WHEN I CAN TAKE MY CAR TO THE LOCAL DEALERSHIP FOR ENGINE REPLACEMENT. I AM THE ONLY OWNER OF THIS CAR, AND HAVE LIVED AT THE SAME ADDRESS DURING THIS TIME. I CURRENTLY HAVE OVER 76,000 MILES ON THE VEHICLE, AND CONCERNED MY GOOD LUCK COULD RUN OUT. ANY PRESSURE YOU CAN APPLY TO GET THIS RESOLVED WOULD BE APPRECIATED. THANK YOU.

05/21/2018
Components: ENGINE
Incident Date: 05/18/2018
Crash: No
Fire: No
Vehicle Identification Number: 5XXGR4A60DG******
Summary

WE WERE DRIVING ON THE FREEWAY AT 80 MILES AN HOUR AND THE ENGINE DIED. AFTER BEING TOWED TO A DEALER, COME TO FIND OUT THERE WAS AN ENGINE RECALL, THAT THE DEALER (CORWIN FORD, NAMPA IDAHO) WE BOUGHT IT FROM WAS NOTIFIED OF 6 MONTHS BEFORE WE PURCHASED THE CAR AND WAS NEVER INFORMED OF. WE COULD HAVE BEEN SERIOUSLY INJURED IF IT HADN'T BEEN FOR MY BOYFRIEND DRIVING AND ABLE TO GET US OFF THE FREEWAY SAFELY.

05/17/2018
Components: ELECTRICAL SYSTEM,ENGINE,FUEL/PROPULSION SYSTEM
Incident Date: 05/16/2018
Crash: No
Fire: No
Vehicle Identification Number: 5XXGR4A61DG******
Summary

CAR LOSSES POWER SUDDENLY AND LURCHES. THIS HAS HAPPEND WHEN CAR IS CRUISING AT HIGHWAY SPEEDS OR WHEN STARTED, STATIONARY. ONCE THAT HAPPENS CAR MAY HAVE TO BE RESTARTED TO WORK AGAIN. SOMETIMES THAT WORKS, SOMETIMES IT DOES NOT. WHEN IT PERSISTS FOR A WHILE, MAXIMUM SPEED IS ABOUT 5 MPH IF STARTED FROM A STOP. ENGINE WARNING LIGHT COMES ON AND THE CODE P2118 (THROTTLE ACTUATOR MOTOR CURRENT RANGE) IS SHOWN BY AN OBD. THE PROBLEM HAS OCURRED BEFORE. DEALER INITIALLY CHANGED THROTTLE BUT PROBLEM RECURRED. THE ISSUE WAS EVENTUALLY TRACKED TO A FAULTY ENGINE CABLE HARNESS. THE WHOLE ENGINE HARNESS HAD TO BE REPLACED. HOWEVER, PROBLEM IS OCURRING AGAIN A YEAR LATER.

05/09/2018
Components: STEERING
Incident Date: 01/01/2017
Crash: No
Fire: No
Vehicle Identification Number: KNAGM4A73D5******
Summary

TAKATA RECALL THERE IS A PLASTIC PART IN THE STEERING ASSIST THAT IS BAD. ITS ALL OVER YOUTUBE INCLUDING MINE. WHEN THE CAR IS IN MOTION YOU CAN HEAR THE METAL TO METAL CLINKING NOISE IN THE STEERING COLUMN. WHEN YOU HIT A BUMP IT WANTS TO JERK THE STEERING WHEEL OUT OF YOU HANDS. YOU CAN MOVE THE WHEEL FROM SIDE TO SIDE AND HEAR WHEN IN STATIOARY AS WELL.

05/04/2018
Components: UNKNOWN OR OTHER
Incident Date: 05/02/2018
Crash: No
Fire: No
Vehicle Identification Number: 5XXGN4A77DG******
Summary

THE MOTOR KNOCKING

05/01/2018
Components: AIR BAGS,ENGINE
Incident Date: 04/11/2018
Crash: Yes
Fire: No
Vehicle Identification Number: KNAGM4A75D5******
Summary

TAKATA INFLATORS READ ON WEBISTE;HOWEVER, GOT IN A WRECK ON 4/11/18 CAR TOTALLED GOT HIT IN FRONT END AND NO AIRBAGS DEPLOYED IN THE ENTIRE CAR, I HIT STEERING WHEEL AND HAD TO GO TO THE ER. ALSO, IN AUGUST OF LAST YEAR THE CAR HAD INTERNAL ENGINE FAILURE AND PUT NEW ENGINE IN MY CAR. HAD NOTHING BUT COMPLAINTS ON THIS CAR. I EMAILED KIA ON THE AIR BAGS AND NO ONE HAS GOT BACK IN TOUCH WITH ME.

04/27/2018
Components: ENGINE
Incident Date: 04/26/2018
Crash: No
Fire: No
Vehicle Identification Number: 5XXGM4A79DG******
Summary

DRIVING ON HIGHWAY ENGINE COOLING SYSTEM FAILED, BLOWING THE HEAD GASKET, 66,000

04/26/2018
Components: ELECTRICAL SYSTEM,STRUCTURE,ENGINE
Incident Date: 10/15/2017
Crash: No
Fire: Yes
Vehicle Identification Number: 5XXGN4A76DG******
Summary

WHILE I WAS DRIVING THE CAR, I STOPPED AT A STOP LIGHT, AND REALIZED THAT MY CAR WAS ON FIRE FROM THE ENGINE AREA. THE ELECTRICAL SHORTED OUT AND I WAS LOCKED IN THE CAR, I HAD TO MANUALLY HOLD THE ELECTRIC LOCK TO BE ABLE TO ESCAPE FROM THE CAR. IT WAS ENGULFED IN FLAMES.

04/09/2018
Components: STEERING,AIR BAGS,UNKNOWN OR OTHER
Incident Date: 04/03/2018
Crash: No
Fire: No
Vehicle Identification Number: 5XXGN4A78DG******
Summary

MY AIRBAG LIGHT IS ON AND MY HORN I BLOWING FOR UP TO 45 MINUTES RANDOMLY AT ANYTIME; DRIVING OR STATIONARY. MY CAR IS UNSAFE. I HAD MY CAR DIAGNOSE AT COBB COUNTY KIA IN KENNESAW, GA 30144 AND THE SERVICE MANAGER, JOE TOLD ME THAT THE ISSUE WAS THE CLOCK SPRING WHICH KIA HAS RECALLED ON SEVERAL OTHER MODELS. THE CAR IS UNSAFE; THE AIRBAG DOES NOT WORK AT ALL. THE DEALERSHIP WANTS $600.00 FOR A SAFETY ISSUE.

04/05/2018
Components: SERVICE BRAKES
Incident Date: 10/23/2015
Crash: No
Fire: No
Vehicle Identification Number: 5XXGR4A61DG******
Summary

WHEN BRAKING ON A ROUGH SURFACE (NOT NEW PAVEMENT) THE BRAKE PEDAL KICKS BACK UP IN QUICKLY, AND BRAKING POWER IS LOST DURING THE UPKICKING. VERY DANGEROUS, AS THERE IS NO WAY TO COME TO A SECURE, SAFER STOP IN A TRAFFIC SITUARION. NOT TALKING ABOUT EMERGENCY BRAKING, NORMAL BRAKING WILL CAUSE THIS PROLEM. THE SAME LACK OF BRAKING ABILITY IS EXHIBITED ON A WET STREET SURFACE, AND NOT NECESSARILY A SLICK, DANGEROUS SURFACE. THIS IS A 2013 KIA OPTIMA SXL, I BOUGHT IT WITH 14,000 MILES ON IT IN 2014, AND THE PROBLEM EXISTED THEN. AND STILL PERSISTS. IN EARLY 2015 THE DEALER TOLD ME THAT THEY HAD NOT HEARD OF THIS PROBLEM, THOUGH I FOUND THIE PROBLEM STATED IN BLOGS BY KIA OWNERS BACK THEN. THE KEY POINT IS THE BRAKES DON'T HOLD STEADY ON ROUGH SURFACES OR WET ROADS. AND THE PROBLEM IS NOT GOING AWAY. THANKFULLY I HAVE NOT HAD TO MAKE ANY EMERGENCY STOPS.

04/02/2018
Components: UNKNOWN OR OTHER
Incident Date: 03/31/2018
Crash: No
Fire: No
Vehicle Identification Number: 5XXGN4A73DG******
Summary

I WAS DRIVING MY CAR ON THE EXPRESSWAY AND HEARD A LOUD BOOM, IT SOUNDED LIKE AN EXPLOSION OR AS IF SOMEONE WAS SHOOTING. SCARED THE CRAP OUT OF ME. I THEN HEARD AND FELT WIND COMING INTO MY KIA. I PULLED OVER AND MY FRONT ROOF OF MY PANORAMIC SUNROOF HAD A BIG HOLE IN IT AS IF A METEOR HAD FELL OUT OF THE SKY ON IT. . I CONTACTED MY LOCAL DEALERSHIP NO HELP, I CONTACTED KIA CONSUMER AFFAIRS...NO HELP OR RECALLS. I FILED A CLAIM WITH MY INSURANCE COMPANY TO HAVE MY ROOF REPAIRED.

03/29/2018
Components: STRUCTURE
Incident Date: 11/24/2017
Crash: No
Fire: No
Vehicle Identification Number: 5XXGM4A75DG******
Summary

THE PAINT IS PEELING OFF OF MY CAR WHILE THE CAR IS STATIONARY

03/23/2018
Components: ENGINE AND ENGINE COOLING
Incident Date: 02/16/2018
Crash: No
Fire: No
Vehicle Identification Number: 5XXGN4A73DG******
Summary

I WAS NEVER NOTIFIED OF THE RECALL ON MY KIA OPTIMA. DRIVING HOME FROM WORK (NEW JERSEY) ON THE PA TURNPIKE WHEN THE ENGINE STOPPED. LUCKILY, I WAS NOT REAR-ENDED BY ANOTHER VEHICLE AND INJURED OR KILLED. I HAD THE CAR TOWED TO THE NEAREST AUTOBODY SHOP (PEP BOYS). THIS WAS LATE AT NIGHT, MOST BUSINESSES/PLACES WERE CLOSED. I INCURRED A TOWING BILL, HOTEL BILL, CAR RENTAL BILL AND SERVICE BILL BECAUSE I WAS UNAWARE OF THE RECALL FROM KIA REGARDING THE ENGINE. I SUBMITTED A REQUEST FOR REIMBURSEMENT FROM KIA FOR THE COST/FEES I INCURRED. I RECEIVED A LETTER STATING THAT THEY ARE DENYING THE CLAIM.

03/17/2018
Components: ELECTRICAL SYSTEM,AIR BAGS
Incident Date: 08/01/2017
Crash: Yes
Fire: No
Summary

I HAVE HAD TWO HEAD ON COLLISIONS WITH MY 2013 KIA OPTIMA, NEITHER WERE MAJOR BUT IMPACT WAS ABOVE 30MPH IN BOTH CASES. DURING BOTH INCIDENTS NEITHER TIME DID AIRBAGS EVER DEPLOY. ONE WOULD THINK AIRBAGS WOULD HAVE DEPLOYED IN THOSE SITUATIONS, BUT THEY DID NOT. ADDITIONALLY SINCE I PURCHASED THE CAR I HAVE HAD ELECTRICAL PROBLEMS THAT THE MANUFACTURER COULD NOT FIX. AFTER HEARING ABOUT AIRBAGS AND ELECTRICAL ISSUES RELATING TO THE KIA FORTE AND HYUNDAI SONATAS I BELIEVE THIS AIRBAG ISSUE COULD BE EFFECTING A WIDER RANGE OF VEHICLES POSSIBLY INCLUDING 2011 KIA SORRENTOS AS WELL.

03/11/2018
Components: ELECTRICAL SYSTEM,ENGINE,FUEL/PROPULSION SYSTEM
Incident Date: 12/26/2013
Crash: No
Fire: No
Summary

INTERMITENLY .CAR WON'T START ALL ELECTRONIC SIGNALS OFF ,NOTHING DEAD . ENGINE TICKING AFTER I STOP & PARK IT . I HEAR A LOUD TICKING. BURNING OIL. AT LEAST 5 TIMES ,WHILE EXCELERATING CAR TAKES OFF REAL FAST . HARD TO CONTROL ,KEEP IT ON THE ROAD. PULLS TO THE RIGHT. HAD TO REPLACE TIRES ONLY HAVE 41K MILES. PAINT CHIPS.FOBS DO NOT WORK. I HAVE COMPLAINED TO DEALERS AT LEAST 6-7 TIMES. PLEASE NOTE* I PURCHASED VIP PREMIER ULTIMATE PROTECTION PLUS & GLASS COAT & TEFLON INTERIOR PROTECTION.$ 1850.00 ESTIMATE. EXTRA. COVERS EVERYTHING I REPORTED.

02/28/2018
Components: ELECTRONIC STABILITY CONTROL
Incident Date: 02/23/2018
Crash: No
Fire: No
Vehicle Identification Number: 5XXGR4A61DG******
Summary

BACK UP CAMERA IS NOT WORKING. NO ACCIDENT ACURRED, STARTED THE CAR, PUT IN REVERSE AND THE SCREEN IS COMPLETELY BLACK.

02/28/2018
Components: UNKNOWN OR OTHER,ENGINE
Incident Date: 12/02/2017
Crash: No
Fire: No
Vehicle Identification Number: 5XXGM4A76DG******
Summary

WHEN I CUT MY CAR OFF AFTER DRIVING OR SOMETIMES WHILE DRIVING I HAVE A TICKING NOISE THAT SORT OF SOUNDS LIKE A BOMB. ALSO, WHEN I PUT MY CAR IN REVERSE THERE IS SOME SORT OF GRINDING NOISE. THE CAR ALSO DOESNT TAKE OFF/DRIVE THE WAY IT USE TO

02/26/2018
Components: ENGINE
Incident Date: 02/16/2018
Crash: No
Fire: No
Vehicle Identification Number: 5XXGN4A77DG******
Summary

TAKATA RECALL, HAVE SUPER LOUD RATTLING NOISE IN THE MOTOR AT FIRST START UP AND CONTINUES THE ENTIRE TIME ITS RUNNING. KIA SUNTRUP CLAIMS ITS "NOT LOUD ENOUGH "AND WHEN I ASKED WHAT THE LEVEL OF NOISE MINE IS CURRENTLY AND WHAT THE STANDARD FOR FIXING IS, THEY HAD NO CLUE! COME ON, CAR HAS 47,000 MILES ON IT AND HAS DONE THIS LOUD NOISE FOR THE LAST 25,000. KIA NEEDS TO STAND BEHIND THEIR VECHILES

02/21/2018
Components: STEERING,SUSPENSION
Incident Date: 08/17/2017
Crash: Yes
Fire: No
Vehicle Identification Number: 5XXGN4A70DG******
Summary

ON AUGUST 17TH , 2017 AFTER MAKING A BROKEN U TURN, I DROVE MY 2013 KIA OPTIMA ONTO A ROAD AT A HIGH RATE OF SPEED, TO FLOW INTO TRAFFIC, AND HIT A CURB THAT I BELIEVED I WAS CLEAR OF. I SUFFERED WHIPLASH AND SEVERE PAIN FROM MY ACCELERATOR FOOT UP TO MY SHOULDERS AS BOTH HANDS WERE ON THE STEERING WHEEL. I HAVE HAD TO TAKE OFF MANY DAYS TO REST SINCE THEN. AFTER A VISIT TO THE DEALER WHERE I REPORTED THE ACCIDENT, THE REP SUGGESTED THAT THE CAR SHOULD HAVE A FRONT CAMERA. AFTER THE ACCIDENT I BEGAN TO HEAR AND FEEL NOISE AND EXCESSIVE PLAY IN THE STEERING WHEEL, AND TOOK THE CAR TO MY MECHANIC WHO DISCOVERED THE FAULTY PART, THE FLEXIBLE COUPLER AND RECOMMENDED I TAKE IT TO THE DEALER TO HAVE THE RECALLED PART THAT CAUSED ACCIDENT REPLACED. I HAD HAD MY SUSPICION'S AS TO WHY THE CAR HAD NOT BEEN DRIVEN MUCH BY THE PREVIOUS OWNERS, AND THAT THE INACCURATE NAVIGATION MAY HAVE CAUSED THEM TO HAVE AN ACCIDENT, THAT WAS NEVER REPORTED. I BELIEVE I HAVE CASE AGAINST THE DEALER AND THE MANUFACTURE, FOR MY PAIN AND SUFFERING. AS A TBI SUFFERER THIS LAST EVENT IS CAUSING MAJOR COMPLICATIONS; AND NOW DIZZINESS, DEPRESSION, UNCERTAINTY AND HEADACHES HAVE RETURNED.

02/14/2018
Components: POWER TRAIN
Incident Date: 10/26/2017
Crash: No
Fire: No
Vehicle Identification Number: 5XXGN4A75DG******
Summary

THE AXLE AND WHEEL BROKE OFF AND FLEW INTO 2 PARKED CARS. IT TOTALED OUR CAR.MY HUSBAND HAD JUST TURNED OFF OF A BUSY STREET TO A SMALL STREET. HE WAS GOING ABOUT 15 MILES PER HOUR. HE HEARD A LOUD NOISE AND THE AIRBAGS WENT OFF. HE GOT PUT OF THE CAR AND SAW WHAT HAPPENED. HIS AXLE AND WHEEL BROKE OFF AND FLEW INTO THE 2 PARKED CARS. KIA IS NOT COOPERATING AT ALL AND THERE HAS BEEN A RECALL FOR THIS EXACT PROBLEM ON THE SAME MODEL, BUT DIFFERENT YEAR.

02/05/2018
Components: STEERING
Incident Date: 05/15/2017
Crash: No
Fire: No
Vehicle Identification Number: 5XXGN4A73DG******
Summary

THE ISSUE WE ARE HAVING WITH OUR KIA IS THAT WHEN YOU TURN THE RIGHT 5-10 DEGREES AND THEN GO BACK TO THE LEFT TO STRAIGHTEN THE CAR THERE IS A NOTCH THAT YOU WOULD HAVE TO JERK THE STEERING WHEEL TO THE LEFT TO GET PAST IT. THIS IS THE SAME BULLETIN THAT IS POSTED ON CARS.COM HTTPS://WWW.CARS.COM/ARTICLES/2011-14-KIA-OPTIMA-STEERING-ISSUE-1420684027147/ THIS IS A HUGE SAFETY ISSUE THAT NEEDS TO BE ADDRESS AND COVERED FOR ALL 2011-2014 KIA OPTIMAS

01/31/2018
Components: STEERING
Incident Date: 12/06/2016
Crash: No
Fire: No
Vehicle Identification Number: 5XXGM4A74DG******
Summary

THE STEERING IS BAD. IT'S BEEN LIKE THAT SINCE I BOUGHT IT. WHEN IT'S WINDY MY CAR IS ALL OVER THE PLACE IT'S HARD TO STEER. I HAVE TO ALIGN IT EVERY YEAR. I TOOK IT FOR AN ALIGNMENT AND THEY WANT TO CHARGE ME 1220.50 TO CHANGE THE MDPS STEERING WHEEL COLUMN. MY STEERING WHEEL WILL NOT CENTER RIGHT. I'VE ALREADY ALMOST HAD A COUPLE OF ACCIDENTS DUE TO THE STEERING WHEN IT'S WINDY AND ALSO ON THE FREEWAY. IT'S UNSAFE AND I DON'T HAVE THE MONEY TO PUT OUT FOR A NEW MDPS STEERING WHEEL COLUMN.. I LOVE MY CAR BUT IT'S UNSAFE. IT'S HAPPENS WHEN IT'S WINDY OR WHEN I DRIVE ON THE FREEWAY. I SEEN ONLINE THERE IS A LOT OF COMPLAINTS ABOUT THE SAME ISSUE. I FEEL IT SHOULD BE RECALLED OR SOMEONE'S GOING TO LOSE THEIR LIFE IF THEY HAVEN'T ALREADY.

12/24/2017
Components: POWER TRAIN
Incident Date: 12/09/2014
Crash: No
Fire: No
Vehicle Identification Number: KNAGR4A65B5******
Summary

TRANSMISSION SHIFTS HARD, JERKY, HESITATES, ENGINE LIGHT COMES ON AND OFF, THIS HAPPENS ON AND OFF, HAVE TO STOP AND RESTART CAR SOMETIMES, THIS IS A SERIOUS ISSUE. BEEN HAPPENING ON AND OFF FOR YEARS, NO SOLUTIONS SO FAR.

12/22/2017
Components: ENGINE
Incident Date: 12/04/2017
Crash: No
Fire: No
Vehicle Identification Number: KNAGM4A72D5******
Summary

I BOUGHT THE CAR BRAND NEW IN 2013 WITHIN 1 YEAR AFTER PURCHASING THE CAR STARTED USING OIL AND MOTOR HAD A LITTLE BIT OF A TICK SOUND.. CHECKING THE OIL EVERYDAY BECAUSE NONE OF THE LIGHT IN THE CAR CAME ON AND IT BEING NEW I GOT A RECALL SO I MADE APPOINT EVERYTHING THE RECALL LISTED MY CAR WAS DOING.. THEY SAID IT PASSED TEST. BUT ME KNOWING SOMETHING WASN'T RIGHT ABOUT IT DIDN'T BELIEVE THEM.. 4 MONTHS LATER I'M GOING DOWN HIGHWAY AND ENGINE JUST QUITS ON ME SO I COAST IN CLOSEST PLACE AND PUT CAR IN PARK.. TRYING TO START THE CAR IT WOULD NOT CRANK AND BRAKES LOCKED. TWO DIFFERENT MECHANICS HAS LOOKED AT MY CAR AND ITS THE MOTOR.. BUT KIA IS WANTING ME TO SPEND THE MONEY I DON'T HAVE AND THAT'S THERE FAULT TO FIX MY CAR..

12/12/2017
Components: ENGINE
Incident Date: 05/05/2017
Crash: No
Fire: No
Vehicle Identification Number: 5XXGN4A74DG******
Summary

TL-CONTACT OWNS A 2013 KIA..... MARCH 31, 2017 NHTSA CAMPAIGN NUMBER: 17V224000 BEARING WEAR MAY RESULT IN ENGINE SEIZURE BEARING WEAR MAY RESULT IN THE ENGINE SEIZING, INCREASING THE RISK OF A CRASH. NHTSA CAMPAIGN NUMBER: 17V224000 MANUFACTURER KIA MOTORS AMERICA COMPONENTS ENGINE AND ENGINE COOLING POTENTIAL NUMBER OF UNITS AFFECTED 618,160 SUMMARY KIA MOTOR COMPANY (KIA) IS RECALLING CERTAIN 2011-2014 OPTIMA, 2012-2014 SORENTO AND 2011-2013 SPORTAGE VEHICLES. MACHINING ERRORS DURING THE ENGINE MANUFACTURING PROCESS MAY CAUSE PREMATURE BEARING WEAR WITHIN THE ENGINE. REMEDY KIA WILL NOTIFY OWNERS, AND DEALERS WILL INSPECT THE ENGINE ASSEMBLY, AND REPLACE THE ENGINE IF NECESSARY, FREE OF CHARGE. THE RECALL BEGAN JUNE 20, 2017. OWNERS MAY CONTACT KIA CUSTOMER SERVICE AT 1-800-333-4542. KIA'S NUMBER FOR THIS RECALL IS SC147. CONTACT ADVISED TO CONTACT KIA AT 800-333-4542

12/06/2017
Components: POWER TRAIN,ENGINE
Incident Date: 12/04/2017
Crash: No
Fire: No
Vehicle Identification Number: KNAGN4A74B5******
Summary

"TAKATA RECALL" MY ENGINE STARTED SHAKING AND THE CAR STOPPED!

12/02/2017
Components: POWER TRAIN
Incident Date: 11/01/2017
Crash: No
Fire: No
Vehicle Identification Number: 5XXGM4A75DG******
Summary

WHEN I PRESS DOWN ON THE ACCELERATOR WHILE ALREADY MOVING, IN ORDER TO PASS OR GET ON THE A HIGHWAY THE ENGINE WILL REV UP VERY HIGH BUT THERE WILL BE NO INCREASE IN SPEED. THIS HAS BEEN HAPPENING SINCE I PURCHASED THE VEHICLE AND I FIRST REPORTED IT TO THE DEAL IN 2014. THEY SAY THEY CAN NOT GET IT TO DO IT AND BECAUSE THEY HAVE NO CODE TO GO BY, CAN DO NOTHING. NOW THE CARE HAS ONLY 500 MILES LEFT ON THE WARRANTY. I RECENTLY REALIZED THE URGENCY OF THE SITUATION AS I WAS ENTERING THE TURNPIKE WHERE CONSTRUCTION WAS TAKING PLACE. THERE WAS LITTLE ROOM FOR ERROR AND LITTLE TIME TO SEE WHO WAS COMING. I SAW A SEMI COMING BUT KNEW IF I ACCELERATED I COULD GET ON IN TIME. I PUSHED DOWN ON THE ACCELERATOR AND THIS HAPPENED. I TOOK MY FOOT OFF AND PUT IT BACK ON AND FORTUNATELY IT KICKED IN. NO ONE WOULD HAVE KNOWN THIS WAS A DEFECT OF THE CAR IF I WAS HIT BY THE SEMI. I AM HEARING FROM OTHERS THAT THEY ARE HAVING THE SAME PROBLEM. I WOULD WARN OTHERS NOT TO TRUST THIS MANUFACTURER.

11/30/2017
Components: STEERING
Incident Date: 11/27/2017
Crash: No
Fire: No
Vehicle Identification Number: 5XXGN4A70DG******
Summary

STEERING WHEEL HAS A CATCH OR NOTCH SOMETIMES IN COLD WEATHER WHEN TRYING TO TURN THE WHEEL.

11/29/2017
Components: ENGINE
Incident Date: 11/22/2017
Crash: No
Fire: No
Vehicle Identification Number: KNAGM4A73D5******
Summary

ONE DAY WHILE DRIVING MY CAR, IT BEGAN HAVING SOME CLICKING SOUNDS IN THE ENGINE. AFTER A FEW MINUTES IT COMPLETELY TURNED OFF AND WOULD NOT START. I GOT IT TOWED TO A MECHANIC WHO SAID THERE WAS METAL PIECES IN THE OIL WHICH CLOGGED OIL FLOW AND NEEDED TO REPLACE THE ENGINE.

11/28/2017
Components: UNKNOWN OR OTHER
Incident Date: 10/21/2017
Crash: No
Fire: No
Vehicle Identification Number: 5XXGR4A63DG******
Summary

THE TURBO LINES LEAK AND I'VE RESEARCHED AND FOUND IT TO BE A COMMON PROBLEM IN THESE VEHICLES

11/27/2017
Components: UNKNOWN OR OTHER
Incident Date: 09/09/2017
Crash: No
Fire: No
Vehicle Identification Number: 5XXGN4A7XDG******
Summary

WHILE DRIVING MY CAR, MY SUNROOF EXPLODED AND BROKE FOR NO APPARENT REASON. NOTHING HIT THE SUNROOF. THE SUNROOF WAS CLOSED AT THE TIME AND THE CLOTH SHADE WAS BACK SO THAT WE COULD SEE THE SKY WHILE DRIVING. GLASS SHATTERED AND FELL ALL OVER ME (THE DRIVER) AND MY PASSENGER AND ALL OVER THE BACK SEAT OF THE CAR.

11/25/2017
Components: STEERING
Incident Date: 11/25/2017
Crash: No
Fire: No
Vehicle Identification Number: 5XXGR4A67DG******
Summary

STEERING HAS A DEAD SPOT NEAR THE CENTER AND IT FEELS LIKE IT GETS HUNG UP WHEN THE WHEEL IS TURNED EITHER DIRECTION AND IT JUMPS WHEN ALTERNATING LEFT TO RIGHT OR RIGHT TO LEFT IT FEELS UNSAFE AND JUMPY WHEELS WILL NOT EVER STAY IN A STRAIGHT CENTERED POSITION WHEN YOU TRY TO CORRECT THE JUMP IN THE STEERING OVER CORRECTS CAUSING A BACK AND FORTH JUST TO STAY IN ONE LANE THE NOISE IT MAKES IS A CLUNK AND IS MOST NOTICEABLE WHILE SITTING AT IDLE TURING THE WHEEL BACK AND FORTH EVEN ONE INCH

11/21/2017
Components: UNKNOWN OR OTHER
Incident Date: 11/11/2017
Crash: No
Fire: No
Vehicle Identification Number: KNAGM4A77D5******
Summary

ON SATURDAY, NOVEMBER 11, 2017, I WAS TRAVELING ON THE FREEWAY AT 70 MILES PER HOUR. MY 2013 OPTIMA AUTOMOBILE STOPPED SUDDENLY ON THE FREEWAY. I RESTARTED THE CAR AND PROCEED TO EXIT THE FREEWAY. ONCE I EXIT THE FREEWAY AND AT THE LIGHT, MY CAR STOPPED AGAIN. SO, I KNEW SOMETHING WAS DEFINITELY WRONG WITH MY CAR. ON MONDAY, NOVEMBER 13, 2017, I TOOK MY CAR TO GALPIN KIA IN NORTH HILLS TO HAVE THE CAR CHECKED. THE DEALER KEPT MY CAR FOR 3 DAYS, THEREFORE, I HAD GET A RENTAL CAR. I THEN RECEIVED A CALL ON WEDNESDAY, NOVEMBER 15, 2017 THAT THE TEST RAN ON THE ENGINE SHOWED NOTHING WAS WRONG WITH THE ENGINE. NOTE: I RECEIVED A RECALL VIA MAIL REGARDING THE AN ISSUE WITH THE ENGINE FOR THE OPTIMA 2013 AUTOMOBILE. DUE TO FEAR AND WORRY, I AM AFRAID TO DRIVE THE CAR. HOWEVER, I HAVE TO GO TO WORK, SO I HAVE BEEN TAKING THE STREETS. PLEASE ASSIST ME IN GETTING THE RECALL OF THE ENGINE PROBLEM DONE ON MY CAR, SO I CAN DRIVE MY CAR AND HAVE PEACE OF MIND IN KNOWING MY CAR IS SAFE TO DRIVE.

11/19/2017
Components: STEERING
Incident Date: 10/30/2017
Crash: No
Fire: No
Vehicle Identification Number: 5XXGR4A62DG******
Summary

VEHICLE STEERING HAS BECOME FAULTY. WHEN THE STEERING WHEEL IS TURNED WHILE PARKED OR DRIVING, IT STICKS THEN MOVES FREELY WITHOUT THE WHEELS TURNING. THIS STICKING IS ACCOMPANIED BY A KNOCKING/CLICKING IN THE STEERING COLUMN. THIS MOST OFTEN HAPPENS WHEN TURNING THE STEERING WHEEL FROM IT'S CENTER POSITION. I'M UNSURE OF THE CAUSE. THIS STARTED APPROXIMATELY 3 WEEKS AGO (30OCT17) AND HAS PERSISTED. I'M VERY CONCERNED THAT THIS IS GOING TO ESCALATE INTO A DANGEROUS SITUATION. CAN YOU PLEASE ASSIST?

11/17/2017
Components: STEERING,ENGINE
Incident Date: 11/13/2017
Crash: No
Fire: No
Vehicle Identification Number: 5XXGR4A61DG******
Summary

I AM CURRENTLY STATIONED IN RAMSTEIN GERMANY WITH THE U.S. AIR FORCE. I CONTACTED KIA TO HAVE THE RECALL CHECKED AND THE WORK COMPLETED. THEY ARE REFUSING SAYING THAT SINCE I AM IN GERMANY THE RECALL DOESN'T AFFECT THEM. THEY ARE ALSO REFUSING TO HONOR MY WARRANTY. EMAIL IS THE BEST TO CONTACT ME OR VIA CELL [XXX]. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6). *TR

11/17/2017
Components: ENGINE
Incident Date: 09/01/2017
Crash: No
Fire: Yes
Vehicle Identification Number: 5XXGN4A76DG******
Summary

THE VEHICLE QUIT SUDDENLY AND WITHOUT OTHER WARNING ON A TOLL ROAD, APPROX SPEED OF 70 MPH AT NIGHT. I WAS UNABLE TO GET TO THE VEHICLE TO BE TOWED DUE TO THE LATE NIGHT, I HAVE TOWED LATER, ORIGINALLY THINKING IT WAS A BAD BATTERY, THAT TURNED OUT TO BE TRUE, SO WE REPLACED THAT BATTERY WITH A NEW ONE AND IT INSTANTLY SMOKED THE STARTER, REQUIRING A NEW ONE, WHICH IT DESTROYED, AT THAT TIME FURTHER DIAGNOSIS REVEALED THE ENGINE WAS SEIZED. I NOTICED LATER THIS IS A KNOWN ISSUE AND A RECALL FROM KIA HAS BEEN ISSUED FOR A REPLACEMENT. THE FIRE I NOTE IS THE ELECTRICAL FIRE FROM REPLACING THE BATTERY WITH A FRESH BATTERY, AND SINCE THE ENGINE WAS SEIZED, THE STARTER LOCKED AND CAUGHT FIRE, REQUIRING A NEW STARTER, OBVIOUSLY AFTER THE MOTOR IS FULLY REPAIRED, BUT I OWE APPROX $350 FOR THE STARTER AND $400 APPROX FOR THE ELECTRICAL FIRE, I AM UNCERTAIN OF OTHER DAMAGE CAUSED BE THE ENGINE SEIZING AT SUCH SPEEDS/

11/16/2017
Components: UNKNOWN OR OTHER
Incident Date: 11/11/2017
Crash: No
Fire: No
Vehicle Identification Number: KNAGM4A7705******
Summary

ON SATURDAY, NOVEMBER 17TH AT AROUND 7 PM, MY HUSBAND AND I WAS DRIVING ON 118 FREEWAY AT 70 MILES PER HOUR. ALL THE LIGHTS CAME ON THE DASH BOARD, AND THE CAR JUST TURNED OFF. SHORTLY, AFTER WE GOT OFF THE FREEWAY, WE TURNED THE CAR BACK ON AND A COUPLE OF MINUTES LATER THE CAR TURNED OFF AGAIN. WE TOOK OUR CAR TO GALPIN KIA ON MONDAY IN PANORAMA CITY, CA.. THE DEALER KEPT THE CAR 3 DAYS TO CHECKED OUT THE ENGINE AND DROVE CAR 6 MILES AND DETERMINE THE CAR WAS OK. MY HUSBAND AND I ARE VERY CONCERNED FOR MY SAFETY. PLEASE HELP US TO RESOLVE THIS ISSUE BEFORE AN ACCIDENT OVCURS.

11/15/2017
Components: POWER TRAIN,ELECTRICAL SYSTEM,ENGINE
Incident Date: 10/22/2017
Crash: Yes
Fire: No
Vehicle Identification Number: 5XXGR48A68D******
Summary

TL* THE CONTACT OWNS A 2013 KIA OPTIMA. THE CONTACT STATED THAT THE VEHICLE WAS INVOLVED IN A FRONT END COLLISION AFTER LOSING FUNCTIONALITY OF VARIOUS ELECTRICAL SYSTEMS. THE FAILURE OCCURRED WITHOUT WARNING. THE AIR BAGS DID NOT DEPLOY. PRIOR TO THE CRASH, THE VEHICLE WAS TAKEN TO VALLEY HI KIA (14673 CIVIC DR, VICTORVILLE, CA), BUT THE FAILURE WAS NOT DIAGNOSED UNTIL THE SECOND TIME IT WAS BROUGHT IN FOR DRIVING ABNORMALLY. THE DEALER DIAGNOSED THAT THE ELECTRONIC SYSTEM, MOTOR MOUNT, AND TRANSMISSION WERE DEFECTIVE AND NEEDED TO BE REPLACED. THE DEALER BANNED THE CONTACT FROM RETURNING. THE CONTACT TOOK THE VEHICLE TO KIA OF ORANGE (210 W KATELLA AVE, ORANGE, CA) WHERE IT WAS DIAGNOSED THAT THE VEHICLE WAS INCLUDED IN NHTSA CAMPAIGN NUMBER: 17V224000 (ENGINE AND ENGINE COOLING); HOWEVER, THE CONTACT DID NOT RECEIVE A RECALL NOTICE. THE RECALL WAS REMEDIED, BUT NO OTHER REPAIRS WERE PERFORMED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. A POLICE REPORT WAS FILED. THE VEHICLE WAS TOWED. THERE WAS ONE INJURY THAT REQUIRED MEDICAL ATTENTION. THE CONTACT SUFFERED LOWER BACK, HIP, AND HEAD INJURIES. THE FAILURE MILEAGE WAS APPROXIMATELY 56,000.

11/11/2017
Components: VEHICLE SPEED CONTROL
Incident Date: 10/20/2017
Crash: No
Fire: No
Vehicle Identification Number: 5XXGR4A67DG******
Summary

I OWN A 2013 OPTIMA SXL. WHEN I AM PULLING OFF FAST OR PUNCHING IT AROUND 20MPH THE CAR DIES. LIKE I LOSE POWER, BUT THE RPMS ARE UP. FEELS LIKE I JAMMED THE BRAKES BUT I DON'T EVEN GET A ABS FEEL. I HAVE TO TAKE MY FOOT OFF THE GAS AND THEN SLOWLY HIT THE GAS. TIRE PRESSURE IS WHERE IT SUPPOSE TO BE. WHAT I HAVE BEEN DOING IS TURNING OFF THE TRACTION CONTROL SO I FEEL SAFE HITTING THE GAS. IT'S REALLY BAD IN THE RAIN. IF I GO TO ACCELERATE AND NOT FAST IN THE RAIN IT DOES IT. I WENT BACK TO THE DEALERSHIP TODAY AND OF COURSE THEY SAID THIS IS NORMAL. I DID SOME SEARCH ONLINE AND I FOUND A FORUM WHERE MULTIPLE OWNERS HAVE HAD THE SAME ISSUE. ONE OWNER HAD THE HYDRAULIC ABS ASSIST MODULE REPLACED AND ECU REPROGRAMMED UNDER WARRANTY. WHILE MOST CUSTOMERS LIKE MY SELF HAVE BROUGH THE CAR TO OUR LOCAL DEALERSHIP JUST FOR THEM TO CLIAM THE PROBLEM IS NORMAL. THE PART IS 1600.00 PLUS 900.00 IN LABOR. THIS SHOULD BE RECALLED SINCE IT BECAME A REAL DANGER SPECIALLY ON THE HIGHWAY. AS THE DIES UNDER ACCELERATION WHILE OVERTAKING. PART NUMBER 58920-2T550

11/05/2017
Components: AIR BAGS
Incident Date: 11/01/2017
Crash: No
Fire: No
Vehicle Identification Number: 5XXGM4A70DG******
Summary

HAVEN'T ANYTHING HAPPENED JUST YET, BUT I HAVE RECEIVED A NOTICE IN THE MAIL

10/27/2017
Components: WHEELS
Incident Date: 10/07/2016
Crash: No
Fire: No
Vehicle Identification Number: 5XXGR4A69DG******
Summary

THE CHROME ON THE WHEELS IS SEPARATING FROM THE WHEEL/RIM. ALL AROUND THE LUG NUTS AREA THE CHROME IS PEALING OFF.

10/24/2017
Components: STEERING
Incident Date: 10/08/2016
Crash: No
Fire: No
Vehicle Identification Number: 5XXGM4A74DG******
Summary

CONSTANT KNOCKING / CLICKING IN THE STEERING COLUMN. I HAVE SEEN ON MANY FORUMS THAT THIS IS COMMON WITH THE KIA BRAND IT IS ASSOCIATED WITH THE STEERING COUPLER???? ATTACHING A PIC I FOUND ON A WEBSITE. IT HAS BEEN "KNOCKING" FOR OVER A YEAR.

10/24/2017
Components: AIR BAGS,STRUCTURE
Incident Date: 09/28/2017
Crash: Yes
Fire: No
Vehicle Identification Number: 5XXGR4A62DG******
Summary

ON SEPTEMBER 28TH MY HUSBAND WAS IN A ACCIDENT WHERE HE TURNED A CORNER AT 8MPH AND HIT THE REAR END OF A BOAT ON A TRAILER. THE WHOLE FRONT OF THE CAR WAS CRUNCHED AND THE CAR IS NOW A TOTAL LOSS AND WAS TOTALED. THE AIR BAGS NEVER WENT OFF AND IF I WERE IN THE CAR WITH MY TWO SMALL CHILDREN THIS WOULD HAVE BEEN A DIFFERENT STORY.

10/17/2017
Components: STEERING,UNKNOWN OR OTHER,ENGINE
Incident Date: 02/28/2017
Crash: No
Fire: No
Vehicle Identification Number: 5XXGN4A77DG******
Summary

IT STALLS AT LOW SPEED AND STALLS AT HIGH SPEED PULLS HARD TO THE RIGHT. AND MOTOR MAKES ALL KIND OF SOUNDS LIKE RATTLES WHEN COLD. AND RUN POORLY WHEN COLD. HAD A TOTAL OF 4 RECALLS AND HAVE NOT HAD IT A YEAR. HAD IT SENT TO KIA OF CHATTANOOGA WHEN I FIRST GOT IT FROM EDD KIRBY OF DALTON,GA AND ALL THEY DONE WAS PUT 600 MILES ON IT. AND DID NOTHING TO IT. THEN IT WAS TAKEN TO KIA OF DALTON,GA FOR THE REST OF THE RECALLS BUT NOTHING WAS FIXED ALL THEY DONE WAS SERVICED THE CAR. THE CAR IS UNSAFE TO BE ON THE ROAD. IT IS GOING TO END UP GETTING SOMEONE KILLED OR BADLY HURT. I AM ABOUT READY TO CALL A LAWYER AND CHANNEL 3 NEWS OF CHATTANOOGA, TENN. IF YOU CALL FOR MORE INFORMATION YOU MAY TALK TO MY HUSBAND [XXX] AT ANYTIME. ('PARTS OF THIS DOCUMENT HAVE BEEN REDACTED TO PROTECT PERSONALLY IDENTIFIABLE INFORMATION PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6).')*JB

10/15/2017
Components: SERVICE BRAKES,FUEL/PROPULSION SYSTEM
Incident Date: 02/04/2016
Crash: No
Fire: No
Vehicle Identification Number: 5XXGM4A79DG******
Summary

THE ANTI-LOCK BRAKING SYSTEM FAILED ON THIS CAR. IF YOU WOULD HIT A BUMP IN THE ROAD WHILE ACCELERATION THE CAR WOULD DETECT A SPINNING CONDITION AND CAUSE MAJOR DECELERATION BEING VERY DANGEROUS WHEN ENTERING A FREEWAY IN MODERATE TRAFFIC TAKING THE VEHICLE FROM 60+ MPH TO VIRTUALLY 40 MPH WITH NO WARNING AND NO BRAKE LIGHTING TO WARN APPROACHING TRAFFIC. AFTER MANY VISITS TO KIA DEALER REMAINED UNADDRESSED UNTIL CONTACTING CORPORATE KIA AND FINDING A POSTING ON KIA OPTIMA FORUM WITH ANOTHER USER THAT HAD SAME ISSUE AND WAS FINALLY RESOLVED WITH SOME HYDRAULIC PART REPLACEMENT THAT COSTS $1,600 AND WAS BEING AVOIDED BY DEALERS. WHEN I BROUGHT THIS TO KIA CORPORATES ATTENTION THEY AGREED TO REPLACE WITH THAT PART WHICH DID ALMOST RESOLVE THAT ISSUE EXCEPT ON RARE INSTANCES CAR WILL STILL HESITATE WHEN ENCOUNTERING A BUMP ON ACCELERATION. AFTER THAT REPAIR HOWEVER THE ANTI-LOCK BRAKES ARE NOW FAILING WITH ERRATIC PULSING ON HARD BRAKING AND LESS EFFECTIVE BRAKING.

09/29/2017
Components: ELECTRICAL SYSTEM,ENGINE
Incident Date: 05/15/2017
Crash: No
Fire: No
Vehicle Identification Number: 5XXGR4A66DG******
Summary

THE ISSUE BEGAN APPROXIMATELY MID-MAY '17 WHILE MY CAR WAS IN MOTION ON THE HIGHWAY (55MPH SPEED LIMIT, SAME SPEED LIMIT FOR EACH TIME I EXPERIENCED THE ISSUES IN THIS SUMMARY). I HONKED MY HORN AND PRESSED ON MY BRAKES (DUE TO ANOTHER CAR MAKING AN UNSAFE LANE CHANGE INTO MY LANE). SIMULTANEOUSLY, AS I HONKED THE HORN THE ENGINE LIGHT DISPLAYED ON THEN WENT OFF IMMEDIATELY AFTER I LIFTED OFF OF THE HORN. ADDITIONALLY, THE RPM GAUGE IMMEDIATELY DROPPED DOWN TO ZERO, THE CAR DRASTICALLY SLOWED DOWN, MY A/C STOPPED WORKING AS WELL AS THE COOLING SYSTEM FOR MY SEATS. MY CAR HAD THE ABILITY TO STILL ACCELERATE BUT, IT WAS EXTREMELY SLOW TO PICK UP SPEED. FURTHERMORE, EVERY TIME I HAD TO SLOW DOWN OR COME TO A COMPLETE STOP MY CAR WAS EXTREMELY SLOW TO PICK UP SPEED. EVERY SYMPTOM LASTED UNTIL I PARKED MY CAR THAT DAY. I RETURNED TO MY CAR HOURS LATER AND TURNED IT ON AND IT WAS LIKE THE CAR RESET ITSELF. THE RPM GAUGE, ACCELERATION AND A/C WAS BACK TO NORMAL. THIS ISSUE HAS OCCURRED MULTIPLE TIMES AND MOST RECENTLY ON 9/28/17. THIS IS A LINK TO A VIDEO I FOUND THAT SHOWS SIMILAR ISSUES I HAVE BEEN EXPERIENCING (HTTPS://YOUTU.BE/QULSDY-UMDK).

09/28/2017
Components: ENGINE
Incident Date: 08/01/2017
Crash: No
Fire: No
Summary

2013 KIA OPTIMA. CONSUMER WRITES IN REGARDS TO ENGINE KNOCKING WHILE DRIVING AND WHILE ENGINE IS OFF. *LD THE CONSUMER STATED THE DEALER WOULD NOT ACKNOWLEDGE THE ENGINE KNOCKING COMPLAINT. THE CONSUMER INQUIRED ABOUT VISITING A DIFFERENT DEALER. UPDATED 09/28/2017*JS

09/27/2017
Components: SEAT BELTS
Incident Date: 07/31/2017
Crash: No
Fire: No
Vehicle Identification Number: 5XXGR4A68DC******
Summary

SEAT BELT FOR LEFT REAR SEAT DOES NOT FUNCTION PROPERLY. THE FEMALE PART SINKS INTO THE SEAT POCKET WHEN ATTEMPTING LATCHING SUCH THAT IT WILL NOT ACCEPT THE MALE PORTION OF THE SEAT BELT. THE HARDER THE PUSH OF THE MALE PART, THE MORE THE FEMALE PORTION RETRACTS INTO THE SEAT. I HAVE BROUGHT THIS PROBLEM TO THE ATTENTION OF MY KIA DEALER ON TWO OCCASIONS BUT THEY CLAIM IT IS A DESIGN OR MANUFACTURING PROBLEM AND THEY CANNOT OFFER A SOLUTION, IN SPITE OF THE SAFETY CONCERNS I HAVE FOR MY PASSENGERS - ESPECIALLY MY GRANDCHILDREN. THIS IS NOT ACCEPTABLE TO ME AND I HOPE IT'S NOT ACCEPTABLE TO THE NHSTA EITHER. I HOPE YOU WILL INVESTIGATE & ULTIMATELY FORCE KIA TO OFFER A RECALL. THANKS FOR YOUR ATTENTION TO THIS MATTER. [XXX] GLENDALE, AZ VIN IS INVALID. ('PARTS OF THIS DOCUMENT HAVE BEEN REDACTED TO PROTECT PERSONALLY IDENTIFIABLE INFORMATION PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6).')*JB

09/23/2017
Components: POWER TRAIN
Incident Date: 09/22/2017
Crash: No
Fire: No
Vehicle Identification Number: 5XXGN4A74DG******
Summary

SHIFTING PROBLEMS FROM 0 TO 30 MILES PER HOUR..BEFORE AND AFTER DRIVING FOR AN HOUR OR SO AROUND TOWN. STARTED LAST YEAR VERY FEW TIMES, 2 TIMES DURING THE YEAR. 3 TIMES SO FAR THIS YEAR.

09/12/2017
Components: ELECTRICAL SYSTEM,ENGINE
Incident Date: 09/07/2017
Crash: No
Fire: Yes
Vehicle Identification Number: 5XXGN4A70DG******
Summary

TL* THE CONTACT OWNS A 2013 KIA OPTIMA. WHILE DRIVING 60 MPH, THE VEHICLE EXPERIENCED A LOSS OF ENGINE POWER. THE CONTACT ALSO NOTICED BLACK SMOKE AND VARIOUS ELECTRICAL FUNCTIONS OPERATED INDEPENDENTLY. ALSO, THE CHECK ENGINE AND OIL WARNING INDICATORS ILLUMINATED. THERE WAS NO FIRE. THE VEHICLE WAS TOWED TO CARMAX AND THEN TOWED TO KIA SOUTHSIDE (9401 ATLANTIC BLVD, JACKSONVILLE, FL) WHERE IT WAS CONFIRMED THAT THE VEHICLE WAS INCLUDED IN NHTSA CAMPAIGN NUMBER: 17V224000 (ENGINE AND ENGINE COOLING). THE CONTACT WAS NEVER NOTIFIED OF THE RECALL. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE AND ASKED WHY A NOTIFICATION WAS NOT RECEIVED. THE MANUFACTURER PROVIDED CASE NUMBER: 12476138 AND INFORMED THE CONTACT THAT NHTSA WAS SUPPOSED TO NOTIFY THE CONTACT OF THE DEFECTS ON THE VEHICLE. THE FAILURE MILEAGE WAS APPROXIMATELY 74,000.

09/10/2017
Components: ENGINE
Incident Date: 09/10/2017
Crash: No
Fire: No
Vehicle Identification Number: 5XXGN4A77DG******
Summary

THERE IS A SAFERY RECALL FOR THIS CAR AMD INSPECTION HAVE BEING CONDUCTED I JUS RECEIVE THE NOTICE ABOUT 6 MONTHS.

09/07/2017
Components: POWER TRAIN
Incident Date: 08/24/2017
Crash: No
Fire: No
Vehicle Identification Number: 5XXGR4A63DG******
Summary

MY TRANSMISSION WENT OUT ON MY 2013 KIA OPTIMA SXL ONLY SIX MONTHS AFTER PURCHASING. I AM 2,000 MILES OVER THE WARRANTY AS I AM THE SECOND OWNER. AFTER RESEARCHING WARRANTY HISTORY, I HAVE FOUND THIS CAR HAS HAD THE TRANSMISSION REPLACED TWICE ALREADY, AND DRAFT SHAFT REPLACED TWICE. ISSUES APPEAR TO OCCUR EVERY SIX MONTHS OR SO PER THE WARRANTY HISTORY. I HAVE MAJOR CONCERNS OF MY ONGOING SAFETY IN THIS CAR, GIVEN THE REOCCURRING TRANSMISSION ISSUE. I BELIEVE I AM BEING TREATED INHUMANELY. KIA IS NOT WORKING WITH ME TO REACH AN AMICABLE SOLUTION.

08/21/2017
Components: STEERING,ELECTRICAL SYSTEM
Incident Date: 08/21/2017
Crash: No
Fire: No
Vehicle Identification Number: 5XXGR4A66DG******
Summary

TL* THE CONTACT OWNS A 2013 KIA OPTIMA. WHILE DRIVING 70 MPH, THE STEERING WHEEL WENT FROM LOOSE TO TIGHT AND THE TRACTION CONTROL, AUTO HOLD, EPS, CHECK ENGINE, TIRE PRESSURE, AND ABS WARNING INDICATORS ILLUMINATED. THE VEHICLE WAS TAKEN TO SOUTHWEST KIA (LOCATED AT 39650 LYNDON B JOHNSON FWY DALLAS, TX 75237, 877-363-9542) WHERE THE VEHICLE WAS UNABLE TO BE DIAGNOSED DUE TO NO FAILURE CODES. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER OPENED CASE NUMBER: 12456964 AND ADVISED THE CONTACT TO PULL OVER AND HAVE THE VEHICLE TOWED TO A DEALER IF THE FAILURE RECURRED. THE FAILURE MILEAGE WAS 85,873.

08/18/2017
Components: POWER TRAIN,WHEELS,UNKNOWN OR OTHER
Incident Date: 03/26/2013
Crash: No
Fire: No
Vehicle Identification Number: KNAGM4A78D5******
Summary

FIRST, THE TIRES WERE WORN/DRY ROT WITH ONLY 3000 MILES ON THE VEHICLE. SECOND, VEHICLE STALLS WHEN THERE IS ANY MOISTURE ON THE ROADWAY CAUSING SAFETY HAZARD BECAUSE THE CAR WILL NOT MOVE. THIRD, BACK UP CAMERA IS NOT WORKING. FOURTH, RECALL NOTICE FOR UNDERBODY RUST. FIFTH, RECALL NOTICE FOR ENGINE SEIZURE WHILE THE CAR IS DRIVING AT HIGH SPEED

08/15/2017
Components: ENGINE
Incident Date: 08/03/2017
Crash: No
Fire: Yes
Vehicle Identification Number: 5XXGN4A77FG******
Summary

TL* THE CONTACT OWNED A 2013 KIA OPTIMA. WHILE DRIVING APPROXIMATELY 55 MPH, SMOKE APPEARED AND THE ENGINE MADE A LOUD NOISE. THE DRIVER COASTED THE VEHICLE TO THE SIDE OF THE ROAD AND NOTICED THAT THE ENGINE WAS ON FIRE. THE CONTACT WAS ABLE TO EXIT THE VEHICLE WITHOUT INJURIES. THE FIRE DEPARTMENT EXTINGUISHED THE FIRE. A POLICE REPORT WAS FILED. THE VEHICLE WAS TOWED TO A TOW LOT AND DEEMED DESTROYED. THE DEALER WAS NOT CONTACTED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE AND INFORMED THE CONTACT TO SEND PROOF OF THE INCIDENT. THE CONTACT SENT THE PROOF, BUT THE MANUFACTURER DID NOT GET BACK IN TOUCH WITH THE CONTACT. THE APPROXIMATE FAILURE MILEAGE WAS 43,000.

08/07/2017
Components: ENGINE
Incident Date: 07/12/2017
Crash: No
Fire: No
Vehicle Identification Number: 5XXGN4A79DG******
Summary

TL* THE CONTACT OWNS A 2013 KIA OPTIMA. WHILE DRIVING APPROXIMATELY 70 MPH, THE VEHICLE STALLED AND THE ENTIRE INSTRUMENT PANEL ILLUMINATED. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 17V224000 (ENGINE AND ENGINE COOLING). THE VEHICLE WAS TOWED TO THE SUMMIT PLACE KIA DEALER LOCATED ON 44900 N GRATIOT AVE, CHARTER TWP. OF CLINTON, MI 4803, WHERE IT WAS DIAGNOSED THAT THE LONG BLOCK NEEDED TO BE REPLACED. THE CONTACT WAS ADVISED THAT THE FAILURE WAS NOT PART OF THE RECALL. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS CONTACTED AND ADVISED THE CONTACT THAT THEY WOULD ONLY GO WITH THE DEALER'S DIAGNOSIS. THE APPROXIMATE FAILURE MILEAGE WAS 48,000.

08/01/2017
Components: ENGINE
Incident Date: 07/10/2017
Crash: No
Fire: No
Summary

TL* THE CONTACT OWNS A 2013 KIA OPTIMA. THE CONTACTED HEARD AN ABNORMAL RATTLING AND KNOCKING NOISE WHILE DRIVING 20 MPH. THE VEHICLE STALLED AND THE CHECK ENGINE INDICATOR ILLUMINATED. THE VEHICLE WAS TOWED TO A LOCAL DEALER (KIA CAVENAUGH LOCATED AT 3315 STADIUM BLVD JONESBORO, AR 72404), BUT WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE VIN WAS UNKNOWN. THE FAILURE MILEAGE WAS 106,000.

07/31/2017
Components: VISIBILITY/WIPER
Incident Date: 07/01/2017
Crash: No
Fire: No
Vehicle Identification Number: 5XXGN4A75CG******
Summary

TL* THE CONTACT OWNS A 2013 KIA OPTIMA. WHILE THE VEHICLE WAS BEING DRIVEN HIGHWAY SPEEDS, A PEBBLE STRUCK THE WINDSHIELD AND CAUSED A MINOR CRACK. UPON TRYING THE CLEAN THE AREA, THE CONTACT NOTICED THE FILM ON THE WINDSHIELD WAS STARTING TO DETACH. THE DEALER AND MANUFACTURER WERE NOT CONTACTED. THE FAILURE MILEAGE WAS APPROXIMATELY 24,000.

07/26/2017
Components: ENGINE
Incident Date: 07/05/2017
Crash: No
Fire: No
Vehicle Identification Number: 5XXGR4A66DG******
Summary

TL* THE CONTACT OWNS A 2013 KIA OPTIMA. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 17V224000 (ENGINE AND ENGINE COOLING) HOWEVER, THE PART TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE CONTACT SPOKE TO SAMES KIA LOCATED AT 6621 SAN DARIO AVE, LAREDO, TX 78041, WHERE IT WAS INFORMED THAT THEY COULD NOT IMMEDIATELY SERVICE THE VEHICLE AS THERE WERE MANY VEHICLES WAITING TO BE SERVICED FOR THE SAME RECALL. THE MANUFACTURER WAS NOT MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. PARTS DISTRIBUTION DISCONNECT.

07/20/2017
Components: STEERING,VEHICLE SPEED CONTROL,ENGINE
Incident Date: 07/15/2017
Crash: No
Fire: No
Vehicle Identification Number: 5XXGM4A71DG******
Summary

I WAS SITTING IN THE YARD AT MY AUNTS YARD AND THE RPM'S DROPPED WHILE IN PARK. I SAT THERE FOR A FEW MINUTES TO SEE IF IT WOULD DO IT AGAIN, IT DIDN'T, SO I LEFT AND HEADED HOME AND GOT 5-7 MILES DOWN THE ROAD, AND THE CAR COMPLETELY STALLED AND SHUT DOWN, WHILE I WAS GOING ABOUT 45-50 MPH, AND I HAD NO CONTROL OVER THE CAR. THE BRAKES GOT HARD, THE STEERING WAS HARD, AND I WAS BARELY ABLE TO GET OUT OF THE MIDDLE OF A BUSY ROAD WITH VEHICLES BEHIND ME. IT WOULDN'T CRANK BACK UP. I SAT THERE WAITING FOR SOMEONE TO COME TO ME TO CHECK IT OUT, AND I TRIED TO START IT BACK UP AND IT DID, SO I WENT ON HOME. I CALLED KIA AND THEY SAID BRING IT IN, I PAID $100 TO HAVE IT TOWED TO THE LOCAL KIA DEALERSHIP IN LAKE CITY, FL. THEY CHECKED IT OUT AND SAID IT WAS NOTHING WRONG GN WITH IT. BUT I RECEIVED A NOTICE ABOUT A RECALL ON THE MOTOR STATING IT WOULD DO WHAT HAPPENED TO ME. ALSO, I CHECKED ONLINE AND TYPED MY VIN NUMBER IN AND THERE WAS IN FACT AN OPEN RECALL FOR THE MOTOR I HAVE FOR THE ISSUE I HAD. THEY REFUSED TO FIX THE RECALL. ADVISED ME TO WAIT FOR IT TO HAPPEN AGAIN, AND I ASKED THEM, SO YOU ARE TELLING ME TO DRIVE THIS VEHICLE WITH THIS ISSUE AND WAIT FOR IT TO HAPPEN AGAIN AND RISK GETTING INTO AN ACCIDENT THE ANSWER I GOT WAS BASICALLY YES.

07/17/2017
Components: ENGINE
Incident Date: 05/01/2017
Crash: Yes
Fire: No
Vehicle Identification Number: 5XXGN4A72DG******
Summary

TL* THE CONTACT OWNS A 2013 KIA OPTIMA. WHILE DRIVING APPROXIMATELY 50 MPH, THE VEHICLE BEGAN TO MAKE A STRANGE CLINKING NOISE FROM THE ENGINE. THE VEHICLE ALSO HESITATED TO ACCELERATE. THE CONTACT TOOK THE VEHICLE OFF THE HIGHWAY AND BEGAN TO DRIVE ON RESIDENTIAL ROADS. WHILE DRIVING APPROXIMATELY 15 MPH, THE FAILURE RECURRED AND THE VEHICLE SUDDENLY STALLED IN THE MIDDLE OF AN INTERSECTION. AS A RESULT, ANOTHER VEHICLE CRASHED INTO THE PASSENGER SIDE OF THE CONTACT'S VEHICLE. THE AIR BAGS DEPLOYED. A POLICE REPORT WAS FILED. THE VEHICLE WAS TOWED. THE VEHICLE SUSTAINED DAMAGE TO THE ROOF, PASSENGER SIDE, REAR, AND FRONT ENDS. THE VEHICLE WAS REPAIRED AT THE LUX AUTO BODY SHOP. THE CONTACT RECEIVED BRUISING TO THE KNEE, SHOULDERS, AND HANDS. MEDICAL ATTENTION WAS NOT REQUIRED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE AND CONFIRMED THAT THE VEHICLE WAS INCLUDED IN NHTSA CAMPAIGN NUMBER: 17V224000 (ENGINE AND ENGINE COOLING); HOWEVER, THE VEHICLE NEVER RECEIVED THE RECALL REPAIR. THE MANUFACTURER OPENED CASE NUMBER: 1241495. THE APPROXIMATE FAILURE MILEAGE WAS 60,000.

07/13/2017
Components: STEERING
Incident Date: 07/12/2017
Crash: No
Fire: No
Vehicle Identification Number: KNAGM4A7XD5******
Summary

WHEN DRIVING THE CAR, IT'S IMPOSSIBLE TO DRIVE IN A STRAIGHT LINE - THE CAR WANTS TO WANDER - THE STEERING REQUIRES CONSTANT CORRECTION. I CONTACTED KIA USA WHO TOLD ME THAT THE CAR IS NOT UNDER RECALL. I JUST PURCHASED THE CAR USED FROM A KIA DEALER TWO WEEKS AGO - THEY HAVE NOT CALLED ME BACK. THE STEERING IN THE CAR FEELS VERY UNSAFE, AS THE CAR SEEMS TO WANT TO WANDER, REQUIRING CONSTANT STEERING CORRECTIONS

07/12/2017
Components: STEERING
Incident Date: 07/11/2017
Crash: Yes
Fire: No
Vehicle Identification Number: 5XXGM4A79DG******
Summary

CAR WAS DRIVING ON THE FREEWAY AT NORMAL SPEED. THE STEERING FROZE WITH THE WHEELS TURNED, SENDING THE CAR OFF THE ROAD INTO THE DITCH. NO INJURIES BUT THE CAR SUSTAINED DAMAGE TO THE FRONT BUMPER, FENDER, HEADLIGHT ASSEMBLY, ETC. I UNDERSTAND THERE HAVE BEEN REPORTS OF STEERING ISSUES WITH THIS MAKE AND MODEL.

07/12/2017
Components: ELECTRICAL SYSTEM,ENGINE
Incident Date: 06/02/2017
Crash: No
Fire: Yes
Vehicle Identification Number: 5XXGN4A73DG******
Summary

TL* THE CONTACT OWNS A 2013 KIA OPTIMA. WHILE DRIVING 65 MPH, THE VEHICLE STALLED AND ALL THE LIGHTS IN THE INSTRUMENT CLUSTER ILLUMINATED. THE CONTACT WAS ABLE TO RESTART THE VEHICLE. THE CONTACT CALLED FULLER KIA (540 AUTO PARK DR, CHULA VISTA, CA 91911) AND WAS INFORMED TO BRING THE VEHICLE IN THE NEXT WEEK. HOWEVER, THE FAILURE RECURRED. THE CONTACT WAS UNABLE TO RESTART THE VEHICLE AND SAW SMOKE COMING FROM THE ENGINE COMPARTMENT. THERE WAS NO VISIBLE FIRE. THE FIRE DEPARTMENT WAS NOT CONTACTED AND THERE WERE NO INJURIES. THE VEHICLE WAS TOWED TO THE CONTACT'S HOUSE AND THEN TO FULLER KIA WHERE IT WAS DIAGNOSED THAT THE STARTER FAILED AND THE ENGINE SEIZED. BOTH COMPONENTS NEEDED TO BE REPLACED. THE VIN WAS INCLUDED IN NHTSA CAMPAIGN NUMBER: 17V224000 (ENGINE); THEREFORE, THE DEALER AGREED TO REPLACE THE ENGINE FREE OF CHARGE. THE DEALER STATED THAT THE STARTER FAILURE WAS A RESULT OF THE CONTACT ATTEMPTING TO RESTART THE VEHICLE. THE STARTER FAILURE WAS NOT COVERED UNDER THE RECALL, SO THE CONTACT WOULD BE REQUIRED TO PAY FOR THE STARTER REPLACEMENT. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE AND AGREED WITH THE DEALER. THE APPROXIMATE FAILURE MILEAGE WAS 94,000.

07/11/2017
Components: STEERING
Incident Date: 01/06/2017
Crash: No
Fire: No
Vehicle Identification Number: 5XXGR4A67DG******
Summary

TL* THE CONTACT OWNS A 2013 KIA OPTIMA. THE CONTACT HEARD A CLICKING SOUND COMING FROM THE STEERING WHEEL. THE VEHICLE WAS NOT TAKEN TO THE DEALER. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOT CONTACTED AND WAS NOT MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS 44,437.

07/06/2017
Components: ENGINE
Incident Date: 06/13/2017
Crash: No
Fire: No
Vehicle Identification Number: 5XXGM4A71DG******
Summary

IN APRIL 2014 I PURCHASED A PRE-OWNED 2013 KIA OPTIMA FROM LOMAN AUTO SALES IN WOODBRIDGE, NJ. OVER THE LAST YEAR THE CAR HAD 2 OR 3 INSTANCES WHEN IT WOULDN'T START. I WOULD HAVE IT 'JUMPED' AND IT WOULD WORK FINE AGAIN. ON JUNE 13, 2017 I WAS DRIVING WITH MY DAUGHTER IN A RESIDENTIAL AREA WHEN THE CAR MADE A STRANGE NOISE, THE DASHBOARD BEGIN TO FLICKER, AND THEN THE CAR SHUT OFF. THIS WAS THE FIRST TIME THAT THIS HAPPENED, BUT I FIGURED PERHAPS THE CAR JUST NEEDED A JUMP. I CALLED MY FAMILY MECHANIC AND HE ATTEMPTED MULTIPLE TIMES TO JUMP THE CAR; WITH NO SUCCESS. AS HE BEGAN OBSERVING THE CAR HE STATED THAT IT WASN'T THE BATTERY BUT IT COULD POSSIBLY BE THE ENGINE. HE ADVISED ME TO CONTACT KIA BECAUSE HE HAD A CUSTOMER WHOSE CAR RECENTLY DID THE VERY SAME THING (HYUNDAI SONATA) AND WAS ADVISED THAT THERE WAS A RECALL ON HER CAR DUE TO THE ENGINE. I IMMEDIATELY CONTACTED GATEWAY KIA IN NORTH BRUNSWICK, NJ. I SPOKE TO THE MANAGER THERE AND HE ARRANGED FOR THE CAR TO BE TOWED TO THEIR LOCATION. FOR THE NEXT TWO DAYS IT WAS A BUNCH OF BACK AND FORTH CALLS BEING MADE TO THE DEALER. I BEGAN TO GET ANNOYED ESPECIALLY AFTER TELLING THEM THAT THE CAR WOULDN'T JUMP, THEY INSISTED THAT BEFORE THEY COULD DIAGNOSE THE ENGINE I NEEDED TO REPLACE THE BATTERY. AGAINST MY BETTER JUDGEMENT I PURCHASED A BATTERY AND BROUGHT IT TO THEM (A HUGE INCONVENIENCE) ALL FOR THEM TO TELL ME IT WASN'T THE BATTERY BUT INDEED THE ENGINE. ALL OF THIS TIME I HAD NEVER RECEIVED ANY INFORMATION FROM KIA REGARDING A RECALL. HOWEVER, THEY DID MANAGE TO SEND ME DOZENS OF LETTERS IN THE MAIL REGARDING MY WARRANTY. IT WASN'T UNTIL AFTER I HAD ALREADY CONTACTED KIA THAT I RECEIVED A RECALL LETTER IN THE MAIL (2 DAYS AFTER THE CAR WAS TOWED). STRANGELY THE LETTER WAS DATED "MAY 30, 2017." THIS IS COMPLETELY UNACCEPTABLE. I AM JUST GRATEFUL THAT I WAS NOT ON THE HIGHWAY; WHICH IS WHERE I WAS HEADED.

07/06/2017
Components: VEHICLE SPEED CONTROL
Incident Date: 07/06/2017
Crash: No
Fire: No
Vehicle Identification Number: 5XXGM4A76DG******
Summary

TL* THE CONTACT OWNS A 2013 KIA OPTIMA. WHILE DRIVING 40 MPH, THE ACCELERATOR PEDAL WAS APPLIED, BUT THE VEHICLE FAILED TO RESPOND. ADDITIONALLY, THE CONTACT HEARD AN ABNORMAL POPPING NOISE. THE VEHICLE WAS TAKEN TO ALL STAR KIA OF BATON ROUGE (LOCATED AT 5740 SIEGEN LANE BATON ROUGE, LA 70869 225-490-7604) WHERE DIAGNOSTIC TESTING WAS COMPLETED, BUT THE DEALER WAS UNABLE TO DUPLICATE THE FAILURE. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 95,477.

07/06/2017
Components: ENGINE
Incident Date: 06/12/2017
Crash: Yes
Fire: No
Vehicle Identification Number: 5XXGM4A75DG******
Summary

TL* THE CONTACT OWNS A 2013 KIA OPTIMA. WHILE DRIVING APPROXIMATELY 45 MPH, THE VEHICLE STALLED IN THE MIDDLE OF THE ROAD AND THE CHECK ENGINE WARNING INDICATOR ILLUMINATED. AS A RESULT, THE VEHICLE WAS REAR ENDED BY ANOTHER VEHICLE. THE VEHICLE WAS PUSHED TO THE SIDE OF THE ROAD. THE CONTACT SUSTAINED BACK AND NECK PAIN, WHICH DID NOT REQUIRE MEDICAL ATTENTION. A POLICE REPORT WAS NOT FILED. THE VEHICLE WAS DAMAGED AND TOWED TO THE CONTACT'S RESIDENCE. THE DEALER WAS CONTACTED AT 800-333-4542 AND INFORMED THE CONTACT THAT THE VEHICLE WAS INCLUDED IN NHTSA CAMPAIGN NUMBER: 17V224000 (ENGINE AND ENGINE COOLING). THE CONTACT WAS UNAWARE OF THE RECALL. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE AND THE REPRESENTATIVE FAILED TO CALL BACK AS PROMISED. THE VEHICLE WAS NOT REPAIRED. THE FAILURE MILEAGE WAS APPROXIMATELY 70,000.

07/05/2017
Components: ENGINE
Incident Date: 06/15/2017
Crash: No
Fire: No
Vehicle Identification Number: 5XXGN4A74DG******
Summary

TL* THE CONTACT OWNS A 2013 KIA OPTIMA. UPON ATTEMPTING TO START THE VEHICLE, THE ENGINE FAILED TO START. THE VEHICLE WAS TOWED TO KIA OF PORTLAND (307 NE BROADWAY ST, PORTLAND, OR 97232) WHERE IT WAS DIAGNOSED THAT THE ENGINE FAILED AND NEEDED TO BE REPLACED. THE VEHICLE WAS REPAIRED, BUT THE FAILURE RECURRED AND THE CONTACT HEARD A KNOCKING SOUND COMING FROM THE VEHICLE. THE VEHICLE WAS TOWED AGAIN TO KIA OF PORTLAND WHERE IT WAS DIAGNOSED THAT THE ENGINE FAILED AND NEEDED TO BE REPLACED. THE VEHICLE WAS REPAIRED, BUT THE FAILURE RECURRED A THIRD TIME. THE VEHICLE WAS NOT TAKEN TO A DEALER OR INDEPENDENT MECHANIC AGAIN. KIA OF PORTLAND STATED THAT THEY WOULD REPLACE THE VEHICLE. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE VIN WAS INCLUDED IN NHTSA CAMPAIGN NUMBER: 17V224000 (ENGINE), BUT THE VEHICLE HAD NOT BEEN REPAIRED. THE APPROXIMATE FAILURE MILEAGE WAS 45,000. *TT

07/03/2017
Components: ENGINE
Incident Date: 05/27/2017
Crash: No
Fire: No
Vehicle Identification Number: 5XXGN4A79DG******
Summary

TL* THE CONTACT OWNS A 2013 KIA OPTIMA. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 17V224000 (ENGINE AND ENGINE COOLING). THE PART TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS NOT MADE AWARE OF THE ISSUE. WHILE DRIVING 55 MPH, THE CHECK ENGINE AND OIL INDICATORS ILLUMINATED AND THE VEHICLE STALLED. THE VEHICLE WAS TOWED TO HUTCHINSON KIA (3931 RIVER PL DR, MACON, GA 31210) WHERE THE DEALER STATED THAT IT WOULD BE AT LEAST A MONTH BEFORE THEY COULD INSPECT THE VEHICLE. THE VEHICLE WAS THEN TOWED TO JEFF SMITH KIA (103 IFFIE RD, PERRY, GA 31069) WHERE IT WAS DIAGNOSED THAT THE FAILURE WAS CAUSED BY THE ISSUE LISTED IN NHTSA CAMPAIGN NUMBER: 17V224000 (ENGINE AND ENGINE COOLING). THE DEALER STATED THAT THEY COULD NOT YET REPAIR THE VEHICLE DUE TO OTHER VEHICLES NEEDING THE SAME REPAIR. THE DEALER COULD NOT PROVIDE A TIME FRAME FOR WHEN THE VEHICLE WOULD BE REPAIRED. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE VEHICLE WAS NOT REPAIRED. THE APPROXIMATE FAILURE MILEAGE WAS 75,000. PARTS DISTRIBUTION DISCONNECT.

06/28/2017
Components: VEHICLE SPEED CONTROL,ENGINE
Incident Date: 06/01/2017
Crash: No
Fire: No
Vehicle Identification Number: 5XXGN4A75DG******
Summary

TL* THE CONTACT OWNS A 2013 KIA OPTIMA. WHILE DRIVING APPROXIMATELY 70 MPH, THE VEHICLE ACCELERATED TO 90 MPH WITHOUT WARNING. THERE WERE NO WARNING INDICATORS ILLUMINATED. THE FAILURE RECURRED TWICE. THE VEHICLE WAS TAKEN TO THE NISSAN KIA DEALER (LOCATED ON 4961 RT 17 M, NEW HAMPTON, NY 10958) WHERE A NOISE TEST WAS PERFORMED. THE TECHNICIAN INFORMED THE CONTACT THAT THERE WAS NO FAILURE AND THAT THE VEHICLE WAS FINE. THE VIN WAS INCLUDED IN NHTSA CAMPAIGN NUMBER: 17V224000 (ENGINE AND ENGINE COOLING). THE MANUFACTURER WAS NOT NOTIFIED. THE APPROXIMATE FAILURE MILEAGE WAS 124,978.

06/26/2017
Components: STEERING,ENGINE,FUEL/PROPULSION SYSTEM
Incident Date: 06/05/2017
Crash: No
Fire: No
Summary

WIFE AND BABY USE THIS VEHICLE. WHEN MAKING A RIGHT TURN FROM A STOP, VEHICLE BEGINS TO SLOW AND ALMOST STALL. HAVE HAD TO PULL INTO BIKE LANES QUICKLY IN ORDER NOT TO BE HIT FROM BEHIND. THERE ARE 2 OCCASIONS WHEN THIS OCCURS. 1) WHEN AT A STOP ON A CITY STREET, WAITING TO MAKE A RIGHT. FOOT OFF PEDAL, ACCELERATE, ENGINE BEGINS TO STALL. 2) WHEN ROLLING INTO A RIGHT TURN (ON CITY STREETS) ACCELERATION CAUSES START OF STALL PROCESS. WE HAVE NOT FULLY STALLED AS OF YET. BUT THIS COULD BE A BAD SCENARIO IF IT DOES. WE HAVE THOUGHT ABOUT GAS VAPOR ISSUES WITH THE PHOENIX, AZ HEAT BEING 119 DEGREES, BUT IF THAT WERE THE CASE, IT WOULD HAPPEN OTHER TIMES AND NOT JUST DURING TURNS. THANKS

06/23/2017
Components: WHEELS
Incident Date: 05/26/2017
Crash: No
Fire: No
Summary

NEXEN CP671 TIRES, P215/55R17 - TIRES ARE OEM ON MY KIA OPTIMA, WHICH I PURCHASED NEW. AT 14,972 MILES, MY CAR'S HANDLING CHANGED. THE DEALERSHIP ADVISED BOTH FRONT TIRES HAVE DEVELOPED SIDEWALL BULGES, AS WELL AS EXCESSIVE TREAD WEAR. (TIRES HAD BEEN ROTATED.) I WAS ADVISED TO PURCHASE NEW TIRES IMMEDIATELY AS PRESENT ONES WERE EXTREMELY UNSAFE. I READ THAT THIS IS A COMMON COMPLAINT FOR THESE TIRES, SO I CALLED NEXEN DIRECTLY TO SEE IF THEY WOULD OFFER A REPLACEMENT, BUT WAS SHOCKED TO HEAR THEY TAKE NO RESPONSIBILITY ON OEM TIRES, NOR DO THEY EVEN OFFER A DISCOUNT ON THE PURCHASE OF NEW TIRES. NEEDLESS TO SAY, I WON'T BE REPLACING THEM WITH NEW NEXENS WHICH, BY THE WAY, THEIR AGENT TOLD ME THEY DO WARRANT AT NO ADDITIONAL CHANGE.

06/23/2017
Components: STEERING,ENGINE
Incident Date: 06/23/2017
Crash: No
Fire: No
Vehicle Identification Number: 5XXGN4A76DG******
Summary

ENGINE RECALL BY KIA MOTOR CORPORATION AND STEERING DISC RECALL KIA MOTOR COMPANY DEALER SHIP IN RAINBOW CITY ALA DID NOT TAKE PROPER MEASURES WHEN I BROUGHT THE CAR IN TO GET THE CAR CHECKED. HAVE TO TAKE IT BACK AND NOT SURE HOW SAFE THE CAR IS TO DRIVE BASED ON RECALL NOTICE. I DO NOT FEEL SAFE NOW IN CONTINUING TO THIS CAR DUE TO THE SERIOUS POTENTIAL SAFETY ISSUES PLUS I HAVE BEEN TOLD BY RELIABLE MECHANICS THE NEW CAR MOTOR IS NOT ANY BETTER AS WELL PLEASE HELP GETTING KIA MOTOR CORPORATION TO MAKE THEIR CAR PRODUCTS MORE RELIABLE AND SAFE TO DRIVE. I AM TRYING TO MAKE SURE SOMEONE IN MY FAMILY DRIVING THIS CAR REMAINS SAFE

06/21/2017
Components: ENGINE
Incident Date: 03/31/2017
Crash: No
Fire: No
Vehicle Identification Number: 5XXGM4A77DG******
Summary

TL* THE CONTACT OWNS A 2013 KIA OPTIMA. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 17V224000 (ENGINE AND ENGINE COOLING). THE PART TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE DEALER WAS CONTACTED (JTS KIA, COLUMBIA, SOUTH CAROLINA) AND CONFIRMED THAT THE PARTS WERE NOT AVAILABLE FOR THE RECALL REMEDY. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE AND WAS NOT ABLE TO CONFIRM WHEN THE PARTS WERE TO BECOME AVAILABLE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. PARTS DISTRIBUTION DISCONNECT.

06/16/2017
Components: EXTERIOR LIGHTING
Incident Date: 06/16/2017
Crash: No
Fire: No
Vehicle Identification Number: 5XXGR4A69DG******
Summary

THE PASSENGER SIDE HEADLAMP HAS DIED. TO MAKE THIS REPAIR YOU NEED TO REMOVE THE RADIATOR EXPANSION TANK, A SMALL SCREW HOLDING THE REAR OF THE LIGHT COVER IN PLACE AND THEN THE ENTIRE LAMP ASSEMBLY BY RELEASING TWO SCREWS ON TOP AND CLIPS BETWEEN HE BODY AND THE LAMP ASSEMBLY FROM UNDERNEATH THE CAR. YOU NEED CAR RAMPS TO DO THIS APPARENTLY. THIS IS OUTRAGEOUS. THIS IS SOMETHING THAT CAN NOT BE DONE IN AN EMERGENCY. I CALLED MY DEALER AND THE LABOR IS ABOUT 45 MINUTES - TO CHANGE A LIGHT BULB! THIS IS FINANCIALLY IRRESPONSIBLE OF KIA TO DESIGN THE CAR SO POORLY. IT IS A REAL SAFETY ISSUE IF YOU WERE DRIVING OVERNIGHT AND COULD NOT REPLACE THE BULB. HAVING TO MAKE A SERVICE APPOINTMENT TO CHANGE A LIGHTBULB IS A COMPLETELY UNNECESSARY AND RIDICULOUS SITUATION. IF THE WEATHER WERE INCLEMENT AND YOU CANNOT CHANGE THE BULB YOU ARE IN A REAL PREDICAMENT. THE NTSB SHOULD HAVE A POLICY THAT HEADLAMP REPLACEMENT ACCESS SHOULD BE IN A LOCATION THAT A 7TH GRADER COULD REASONABLE BE EXPECTED TO CHANGE THE BULB WITHOUT HAVING TO REMOVE SIGNIFICANT CAR COMPONENTS. SOMEONE COULD INCUR A BURN MOVING THE EXPANSION TANK IF THE CAR WERE NOT COOLED DOWN ENOUGH. THE ENTIRE PROCESS IS BEYOND COMPREHENSION.

06/12/2017
Components: ENGINE
Incident Date: 05/24/2017
Crash: No
Fire: No
Vehicle Identification Number: 5XXGR4A63DG******
Summary

TL* THE CONTACT OWNS A 2013 KIA OPTIMA. WHILE DRIVING 40 MPH, A LOUD NOISE WAS HEARD AND THE ENGINE STALLED. THE OIL AND CHECK ENGINE INDICATORS ILLUMINATED. THE CONTACT PULLED OVER TO THE SIDE OF THE ROAD. THE VEHICLE WAS TOWED TO THE CONTACT'S RESIDENCE AND LATER TOWED TO THE LOCAL DEALER (WESTON KIA LOCATED AT 22309 SE STARK ST, GRESHAM, OR 97030; (503) 676-2100) WHERE IT WAS DIAGNOSED THAT THE ENGINE NEEDED TO BE REPLACED. THE DEALER ALSO STATED THAT THERE WAS NO PROCEDURE OR ETA OF WHEN THE VEHICLE COULD BE REPAIRED. THE VEHICLE WAS STILL WITH THE DEALER. THE VEHICLE WAS NOT REPAIRED. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 17V224000 (ENGINE AND ENGINE COOLING). THE PARTS TO DO THE REPAIR WERE UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS CONTACTED AT 800-333-4542 AND STATED THAT THE VEHICLE SHOULD BE REPAIRED. THE FAILURE MILEAGE WAS 82,000. PARTS DISTRIBUTION DISCONNECT.

06/12/2017
Components: ENGINE
Incident Date: 05/14/2017
Crash: No
Fire: Yes
Vehicle Identification Number: KNAGM4A71D5******
Summary

TL* THE CONTACT OWNS A 2013 KIA OPTIMA. WHILE DRIVING 55 MPH, THE VEHICLE STALLED WITHOUT WARNING, LOST POWER COMPLETELY, AND ALL THE WARNING INDICATORS ON THE INSTRUMENT PANEL ILLUMINATED. ON ANOTHER OCCASION, THE ENGINE EXPLODED IN THE VEHICLE. THE CONTACT STATED THAT THERE WAS A LOUD POPPING NOISE AND SMOKE EMITTED FROM UNDER THE HOOD. THE CONTACT STATED THAT THE FAILURE OCCURRED NUMEROUS TIMES OVER THE PAST THREE MONTHS. KIA IN ALHAMBRA, CALIFORNIA REPLACED THE ENGINE TWO TIMES PRIOR TO THE FAILURE, BUT THE ISSUE RECURRED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS APPROXIMATELY 80,000.

06/02/2017
Components: ELECTRICAL SYSTEM,ENGINE,FUEL/PROPULSION SYSTEM
Incident Date: 05/30/2017
Crash: No
Fire: No
Vehicle Identification Number: 5XXGM4A76DG******
Summary

TL* THE CONTACT OWNS A 2013 KIA OPTIMA. WHILE DRIVING 10 MPH, THE ENGINE STALLED AND THE CHECK ENGINE INDICATOR ILLUMINATED. THE VEHICLE WAS TOWED TO THE KIA DEALER (FRED ANDERSON KIA OF RALEIGH; 9209 GLENWOOD AVE, RALEIGH, NC 27617; (919) 785-4500) WHERE IT WAS DIAGNOSED THAT THE BATTERY, THE FUEL KIT, AND THE FILTER NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE VEHICLE WAS TAKEN TO ANOTHER KIA DEALER (CHRIS LEITH PRE-OWNED SUPERSTORE; 11000 CAPITAL BLVD, WAKE FOREST, NC 27587; (888) 482-1325) WHERE IT WAS DIAGNOSED THAT THE CONTROL VALVE NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE VEHICLE WAS STILL WITH THE KIA DEALER. THE MANUFACTURER WAS CONTACTED AT 800-333-4542 AND STATED THAT THEY WOULD GET BACK WITHIN 2 OR 3 BUSINESS DAYS. THE CONTACT STATED THAT THE MANUFACTURER DID NOT CALL BACK. THE CONTACT ALSO STATED THAT THEY WERE NOT WILLING TO PROVIDE A LOANER VEHICLE. CASE NUMBER: 12360215 WAS PROVIDED. THE FAILURE MILEAGE WAS 80,000.

06/02/2017
Components: ELECTRICAL SYSTEM,ENGINE
Incident Date: 05/30/2017
Crash: No
Fire: No
Vehicle Identification Number: KNAGM4AD2D5******
Summary

TL* THE CONTACT OWNS A 2013 KIA OPTIMA. WHILE DRIVING 65 MPH, THE VEHICLE STALLED WITHOUT WARNING. THE CONTACT STATED THAT ALL FOUR WHEELS AND THE STEERING WHEEL SEIZED. THE VEHICLE WAS TOWED TO THE CONTACT'S RESIDENCE. THE VEHICLE WAS TAKEN TO KIA OF CLOVIS CALIFORNIA, BUT THE CAUSE OF THE FAILURE WAS NOT DETERMINED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE AND STATED THAT FURTHER TESTING WAS NEEDED TO DETERMINE THE CAUSE OF THE FAILURE. THE FAILURE MILEAGE WAS 45,000.

05/24/2017
Components: ENGINE
Incident Date: 06/28/2016
Crash: No
Fire: No
Vehicle Identification Number: KNAGM4A73D5******
Summary

ENGINE SEIZED ON INTERSTATE AT 70MPH. I HAVE ONLY 70,000 MILES ON THE ENGINE AND KIA DENIED MY WARRANTY EVEN THOUGH I HAVE 30,000 MILES REMAINING ON THE WARRANTY.

05/23/2017
Components: UNKNOWN OR OTHER
Incident Date: 04/02/2017
Crash: No
Fire: No
Vehicle Identification Number: 5XXGN4A78DG******
Summary

KIA ENGINE RECALL - ON APRIL 2, 2017 MY CAR STALLED. THE VEHICLE WAS IN MOTION ON A SURFACE STREET (CHASTAIN RD) AND TO BE TOWED (USAA ROADSIDE) TO A LOCAL REPAIR SHOP (PEPBOYS). THE MECHANIC STATED THAT ENGINE WAS GONE. I HAD JUST HAD THE CAR AT THE DEALERSHIP (COBB COUNTY KIA, KENNESAW, GA) 2 DAYS PRIOR FOR ROUTINE OIL CHANGE AND A VEHICLE CHECK. I REPORTED THE PROBLEM TO THE DEALERSHIP (COBB COUNTY KIA) WHO HAD THE VEHICLE TOWED (MARIETTA TOWING) TO THEM AT THEIR EXPENSE AND CITED THE DIAGNOSIS (ENGINE FAILURE). THE MAINTENANCE SUPERVISOR, HEAD MECHANIC AND I VIEWED THE ENGINE TOGETHER THEY BOTH REPORTED THAT THERE WAS NO SLUDGE IN THE ENGINE AND IT WAS WELL MAINTAINED. THERE HAS BEEN A RECALL ISSUE BE THERE IS NO GUIDANCE ON THE REPAIR AS OF YET. JOSEPH, THE MAINTENANCE SUPERVISOR HAD A TROUBLE TICKET SUBMITTED ON MY VEHICLE BUT MY VIN IS STILL NOT REFERENCED ON THIS SITE. THE DEALERSHIP HAS HAD MY CAR FOR OVER A MONTH AND HALF WITHOUT ANY REPAIR GUIDANCE FROM KIA MOTOR CORP. ALL WHILE KNOWING OF THE ENGINE ISSUES. PLEASE HELP ME. I NEED MY CAR.

05/23/2017
Components: ENGINE
Incident Date: 06/14/2015
Crash: No
Fire: No
Vehicle Identification Number: 5XXGM4A71DG******
Summary

MY 2013 KIA OPTIMA HAS AN ENGINE SPUTTER THAT HAS BEEN HAPPENING FOR A WHILE NOW. IT IS INTERMITTENT AND COMES AND GOES. WHEN I TALKED TO A SERVICE PERSON ABOUT IT AT MY LOCAL DEALERSHIP, HE SAID THAT IT IS POSSIBLE THAT DEBRIS IN CAN GET LOOSE AND CAUSE FUEL INJECTORS TO CLOG. MY PARTICULAR KIA OPTIMA IS NOT SHOWING THAT IT IS INCLUDED IN THE RECALL.

05/12/2017
Components: ENGINE
Incident Date: 04/29/2017
Crash: No
Fire: Yes
Vehicle Identification Number: 5XXGR4A61DG******
Summary

TL* THE CONTACT OWNS A 2013 KIA OPTIMA. WHILE DRIVING 77 MPH, THE VEHICLE STALLED WITHOUT WARNING. THE CONTACT NOTICED SMOKE UNDER THE HOOD OF THE VEHICLE FOLLOWED BY FLAMES. A POLICE REPORT WAS NOT FILED. THE FIRE DEPARTMENT EXTINGUISHED THE FIRE. THERE WERE NO INJURIES SUSTAINED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS 78,000.

05/10/2017
Components: ENGINE
Incident Date: 03/27/2017
Crash: No
Fire: No
Vehicle Identification Number: 5XXGR4A6XDG******
Summary

TURBO CHARGER MALFUNCTION. MECHANIC STATED THAT THE ISSUE SHOULD HAVE BEEN COVERED UNDER WARRANTY AS THERE WAS NO OTHER INDICATORS AS WHY IT FAILED. IT RESULTED IN LOOSE BOLTS, THE COMPLETE TURBO CHARGER NEEDING TO BE REPLACED, AND ALL NEW HOSES.

05/09/2017
Components: ENGINE
Incident Date: 05/06/2017
Crash: No
Fire: No
Vehicle Identification Number: 5XXGN4A73DG******
Summary

THE ENGINE POWERED OFF AUTOMATICALLY AFTER THATT, DUTCH BOAR BECOMES TO LIGHTNING ALL THE ICONS, SO IT STILL NEVER POWER IN.

05/09/2017
Components: POWER TRAIN
Incident Date: 04/30/2017
Crash: No
Fire: No
Vehicle Identification Number: 5XXGN4A74DG******
Summary

TRANSMISSION SHIFTS UP AND DOWN VERY OFTEN UNDER 35 MPH DURING CITY DRIVING. HARD SHIFTING UP AND DOWN.

05/05/2017
Components: SERVICE BRAKES
Incident Date: 05/05/2017
Crash: Yes
Fire: No
Vehicle Identification Number: 5XYKT3A18BG******
Summary

TL* THE CONTACT OWNS A 2013 KIA OPTIMA. WHILE DRIVING APPROXIMATELY 45 MPH, THE VEHICLE FAILED TO STOP WHEN THE BRAKE PEDAL WAS DEPRESSED. AS A RESULT, THE CONTACT REAR ENDED ANOTHER VEHICLE. THE CONTACT WAS UNINJURED. A POLICE REPORT WAS FILED AND THERE WERE NO INJURIES. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 97,585.

05/01/2017
Components: VEHICLE SPEED CONTROL
Incident Date: 12/13/2016
Crash: Yes
Fire: No
Vehicle Identification Number: 5XXGM4A72DG******
Summary

MY VEHICLE LAUNCHED INTO THE SIDE OF A BUILDING AS I WAS TURNING INTO A PARKING SPACE. THE VEHICLE CONTINUES TO LAUNCH FORWARD WHILE IN MOTION AND WHEN PULLING INTO A PARKING SPACE WHEN IN MOTION AND PULLING AROUND A CAR OR POT HOLE.

05/01/2017
Components: ENGINE
Incident Date: 04/30/2017
Crash: No
Fire: No
Vehicle Identification Number: 5XXGM4A73DG******
Summary

TL* THE CONTACT OWNS A 2013 KIA OPTIMA. WHILE DRIVING 75 MPH, THE VEHICLE STALLED WITHOUT WARNING. THE VEHICLE WAS TOWED TO A MECHANIC WHO DIAGNOSED THAT THE MOTOR SEIZED, WHICH CAUSED THE VEHICLE TO STALL. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS 94,000.

04/25/2017
Components: ENGINE
Incident Date: 04/22/2017
Crash: No
Fire: No
Vehicle Identification Number: 2013 KIA OP******
Summary

I HAVE A 2013 KIA OPTIMA, WHILE I WAS DRIVING MY ENGINE SEIZE, I COULD HAVE GOTTEN INTO A MAJOR CAR ACCIDENT. MY CAR STOPPED ON ME IN THE MIDDLE OF TRAFFIC I AM PURSUING A CLASS ACTION LAWSUIT AGAINST KIA. *TR

04/24/2017
Components: ELECTRICAL SYSTEM,EXTERIOR LIGHTING
Incident Date: 04/19/2017
Crash: No
Fire: No
Vehicle Identification Number: 5XXGN4A73DG******
Summary

SUNROOF IS NOT CLOSING PROPERLY; KIA IS UNWILLING TO FIX IT UNDER THEIR WARRANTY. FOG LIGHT SWITCH BROKE AND THEY WILL ALSO NOT FIX IT UNDER THEIR 60K WARRANTY. BOTH OF THESE ITEMS OCCURRED BEFORE THE DATE SELECTED; THIS WAS THE DATE THAT KIA NOTIFIED ME OF THEIR DECISION. ALSO, THE MILEAGE AT WHICH THESE OCCURRED WAS BEFORE 60K AND JUST AFTER 60K WERE ON THE VEHICLE.

04/23/2017
Components: UNKNOWN OR OTHER
Incident Date: 06/15/2014
Crash: Yes
Fire: No
Vehicle Identification Number: 5XXGN4A70DG******
Summary

IN JUNE 2014MY DATE BELOW OF CRASH ON THE DAY IS APPROXIMATELY , I WAS DRIVING MY BRAND NEW 2013 KIA OPTIMA, I WAS ON MY WAY TO WORK AND MY ENGINE STALLED AND LOST COMPLETE POWER LOCKING UP EVERY CONTROL IN THE CAR. IT HAPPENED ON A MAJOR HIGHWAY IN JACKSONVILLE, NC AND LEFT ME STRANDED I WAS HIT IN MY REAR END BY 2 CARS CAUSING A 3 CAR CRASH. AT THE TIME KIA WOULD TAKE NO RESPONSIBILITY. NOW IN 2016 THAT THERE IS A DEFECT IN THE ENGINE CAUSING STALLING AND LOSING POWER OF THE ENGINE AND CONTROL OF THE CAR. IN TOP OF THIS RECALL I JUST FOUND OUT THEY KNOWINGLY SOLD THIESE CARS WHILE KNOWING IT HAD THIS DEFECT WHICH COULD CAUSE A CRASH OR CASTROPHIC PROBLEMS. WHICH IN MY CASE IT DID CAUSE A A 3 CAR CRASH.

04/20/2017
Components: UNKNOWN OR OTHER
Incident Date: 04/03/2017
Crash: No
Fire: No
Vehicle Identification Number: 5XXGN4A74DG******
Summary

I HAD MY PASSENGER REARVIEW MIRROR BROKEN HANGING BY THE WIRES. THEY REPLACED IN DEALER AFTER I INSISTED ON A REPLACEMENT. BEFORE THEY REPLACED, I HAD THE SAME PROBLEM WITH THE DRIVERS REAR VIEW MIRROR. LOOKS LIKE THEY ARE TOO FRAGIL. WHAT SHOULD I DO WITH IT?

04/19/2017
Components: ENGINE
Incident Date: 04/14/2017
Crash: No
Fire: No
Vehicle Identification Number: 5XXGR4A63DG******
Summary

MY ENGINE STARTED KNOCKING AT 82,000MILES LOST POWER ON RODE HAD CAR TOWED HOME

04/14/2017
Components: ENGINE
Incident Date: 02/22/2017
Crash: No
Fire: No
Vehicle Identification Number: 5XXGM4A70DG******
Summary

I WAS ON MY WAY HOME FROM WORK, AND AT THE LIGHT I NOTICED MY ENGINE STARTED KNOCKING A LITTLE BUT THERE WAS NO CHECK ENGINE LIGHT, OIL LIGHT, ETC NOTIFYING ME OF ANY PROBLEM. I GAVE IT A LITTLE GAS TO GET UP THE HILL AND MY CAR SHUT OFF ALMOST INSTANTLY AND I WAS IN THE MIDDLE OF TRAFFIC HELPLESSLY TRYING TO GET OVER. I HAD MY CAR TOWED TO A KIA DEALER FOR A DIAGNOSTIC AND WAS TOLD THE ENGINE WAS BLOWN AND KIA WASNT HONORING MY ENGINE REPLACEMENT.

04/14/2017
Components: ENGINE
Incident Date: 04/14/2017
Crash: No
Fire: No
Vehicle Identification Number: 5XXGR4A63DG******
Summary

ENGINE FAIL LOCKED UP 82,000

04/10/2017
Components: ENGINE
Incident Date: 11/19/2016
Crash: No
Fire: No
Vehicle Identification Number: 5XXGR4A60DG******
Summary

ON NOV 18 2016 WHILE DRIVING DOWN A MAJOR HIGHWAY MY CAR JUST SHUT OFF. ALL THE LIGHTS LIGHT UP ON THE DASH AND BEFORE I PULLED OVER , I WAS DRIFTING TO THE SIDE OF THE ROAD. I GOTTEN THE CAR TO ANCIRA KIA IN SAN ANTONIO TX WHERE IT SAT TILL DEC 28 2016 BEFORE RECEIVING A CALL. THE DEALERSHIP HAD SAID THE WARRANTY WOULD NOT COVER WHAT HAD HAPPEN. THE FIRST EXCUSE THEY SAID WAS DUE TO SLUDGE IN THE ENGINE. AFTER PROVIDING RECEIPTS SHOWING THE CAR MAINTENANCE, THEY SAID IT WAS DUE BECAUSE I LET MY CAR SEAT FOR A YEAR WHILE I WAS DEPLOYED. AFTER ASKING HOW THIS COULD BE IF THE CAR WASN'T MOVED, THEY SAID THEY FOUND METAL SHAVINGS IN MY ENGINE. KIA HAD MY CAR CLOSE TO 60 DAYS FIGHTING WITH ME ON WHY THEY WOULD NOT FIX MY CAR. IT FORCED ME TO TRADE THE CAR IN SO I CAN GO TO WORK AND PROVIDE FOR MY FAMILY. MY QUESTION IS, IF THERE'S A RECALL ON MY CAR HOW WOULD I GO ABOUT FAILING PAPERWORK ?

04/07/2017
Components: UNKNOWN OR OTHER
Incident Date: 05/01/2016
Crash: No
Fire: No
Vehicle Identification Number: 5XXGN4A78DG******
Summary

ENGINE FAILURE DUE TO LACK OF OIL PRESSURE.

04/04/2017
Components: STEERING,AIR BAGS
Incident Date: 03/26/2017
Crash: Yes
Fire: No
Vehicle Identification Number: 5XXGR4A62DG******
Summary

NO PREVIOUS PROBLEMS WITH STEERING IN THE YEAR VEHICLE WAS OWNED, WAS BOUGHT PREOWNED WITH 25K MILES ON IT, NOW WITH 28K MILES ON IT. ON DAY OF ACCIDENT, ROADS WERE DAMP, WHILE DRIVING ON ROAD LITTERED WITH NUMEROUS POT HOLES AND BUMPS, CAME AROUND A CORNER ON WHAT SEEMED TO BE BUMP FREE PAVEMENT, STEERING JERKED RIGHT, CAR VEERED INTO THE GRASSY TERRAIN ALONGSIDE ROAD, COULD NOT REGAIN CONTROL OF CAR AS STEERING WAS FIGHTING ME NO MATTER WHAT I DID, RAISE IN TERRAIN FORCED PASSENGER SIDE DOWN AN DRIVER SIDE OF CAR INTO AIR, CAR CAME TO REST NEAR SIDE OF ROAD ON IT'S PASSENGER SIDE, ALSO AIR BAGS DID NOT DEPLOY. THIS CAR IS SUPPOSEDLY SAFE I BELIEVE I SURVIVED THANKS TO AN ANGEL ABOVE KEEPING ME SAFE.

04/04/2017
Components: STRUCTURE,VISIBILITY/WIPER
Incident Date: 04/04/2017
Crash: No
Fire: No
Vehicle Identification Number: 5XXGR4A60DG******
Summary

MY FOUR YEAR OLD DAUGHTER AND I WERE IN THE CAR AND WHILE DRIVING, THE SUNROOF EXPLODED. IT WAS SO LOUD, ALMOST LIKE A GUNSHOT. A SMALL AMOUNT OF GLASS ENTERED THE CAR. I WAS DRIVING STRAIGHT, SOUTHWARD, NEAR THE OSCEOLA EXIT ON I 55. THERE WAS ABSOLUTELY NO SIGN OR EVIDENCE OF ANYTHING HITTING THE GLASS. WEATHER CONDITIONS WERE CLEAR AND THE TEMPERATURE IN OSCEOLA TODAY WAS A HIGH OF 76 AND LOW OF 68 DEGREES FAHRENHEIT.

03/27/2017
Components: STEERING
Incident Date: 03/02/2016
Crash: No
Fire: No
Vehicle Identification Number: 5XXGM4A77DG******
Summary

THE STEERING WHEEL HAS DEVELOPED A POPING OR CLICKING WHEN YOU TURN LEFT OR RIGHT. IT STOPS AFTER YOU'VE TURNED THE WHEEL MORE THAN A 1/4 TURN BUT IT FEELS LIKE THE STEERING IS NOT RESPONSIVE UNTIL YOU'VE GOTTEN PAST THAT INITIAL 1/4 WHEEL TURN. IT STARTED A WHILE BACK BUT SEEMS TO BE GETTING WORSE. IT WILL MAKE THE SOUND ANYTIME THE WHEEL IS TURNED IT DOESN'T MATTER IF YOU ARE DRIVING OR SITTING STILL.

03/14/2017
Components: ENGINE
Incident Date: 03/10/2017
Crash: No
Fire: Yes
Vehicle Identification Number: 5XXGM4A77DG******
Summary

TL* THE CONTACT OWNED A 2013 KIA OPTIMA. WHILE THE CONTACT'S AUNT WAS DRIVING APPROXIMATELY 40 MPH, THE VEHICLE STALLED AND THE CHECK ENGINE WARNING INDICATOR ILLUMINATED. THE VEHICLE CONTINUED TO ROLL, SO THE DRIVER STEERED THE VEHICLE TO THE SIDE OF THE ROAD AND APPLIED THE BRAKES TO STOP THE VEHICLE. THE DRIVER NOTICED SMOKE COMING FROM THE HOOD OF THE VEHICLE. THE PASSENGER OF THE VEHICLE LIFTED THE HOOD AND NOTICED FLAMES. BOTH OCCUPANTS MOVED AWAY FROM THE VEHICLE. THE VEHICLE WAS DESTROYED AND TOWED. THE FIRE DEPARTMENT FILED A REPORT AND THERE WERE NO INJURIES. THE CONTACT'S INSURANCE COMPANY WAS UNABLE TO IDENTIFY THE CAUSE OF THE FAILURE. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 20,000.

03/13/2017
Components: ELECTRICAL SYSTEM,ENGINE
Incident Date: 02/18/2017
Crash: No
Fire: No
Vehicle Identification Number: KNAGM4A76D5******
Summary

CAR WE'RE NOT KEEP RUNNING IT CUTS OFF ENGINE LOCKED UP.

03/13/2017
Components: ENGINE
Incident Date: 02/20/2017
Crash: No
Fire: No
Vehicle Identification Number: 5XXGN4A74DG******
Summary

I JUST RECENTLY HAD MY LOCAL DEALER DUE MY ROUTINE OIL CHANGE ON MY 2013 KIA OPTIMA EX. ABOUT TWO WEEKS FROM WHEN THIS WAS DONE. I STARTED TO NOTICE SOME SLUGGISH IN MY ENGINE PERFORMANCE AND THEN AFTER HEARING A LOW KNOCKING SOUND FROM THE ENGINE. I DECIDED TO CHECK THE ENGINE OIL LEVEL TO SEE IF I WAS LOW DUE TO A PAST EXPERIENCE WITH A CAR HAVING A BAD VALVE COVER GASKET. SO, WHEN I CHECKED MY OIL LEVEL ON THE DIPSTICK IT WAS BETWEEN THE LOW AND FULL LINE. THINKING THAT THIS WAS JUST MAYBE DUE TO THE POSSIBILITY THAT THE DEALER HAD NOT PUT ENOUGH OIL IN DURING THE OIL CHANGE. I JUST BOUGHT TWO QUARTS OF 5W20 ENGINE OIL TO BRING THE OIL BACK TO THE FULL LINE ON THE DIPSTICK AND NOT VISUALLY SEEING ANY SIGNS OF OIL LEAKING ANYWHERE. HOWEVER, JUST ONE WEEK FROM WHEN I ADDED THE TWO QUARTS OF OIL. I STARTED TO HEAR THE KNOCKING SOUND AGAIN AND TO FIND OUT THAT I AM DOWN 1 QUART OF OIL. I DECIDED THEN TO PARK MY CAR UNDER A PIECE OF CARDBOARD FOR A DAY AND DO A THOROUGH LOOK FOR ANY SIGNS OF OIL LEAKING IN THE ENGINE BUT, I DID NOT COME ACROSS ANY OIL LEAKING ANYWHERE. I DECIDED THEN TO DO SOME RESEARCH ON THE INTERNET TO SEE IF OTHER KIA OWNERS WERE HAVING THIS ISSUE AND FOUND THAT MANY OTHER KIA OWNERS WITH THIS GDI MOTOR ARE HAVING THIS SAME ISSUE WITH SOME OWNERS HAVE THE MOTOR SEIZE DUE TO THE ENGINE OIL BEING LOST IN THE ENGINE BY DEFECTIVE CONNECTING RODS THAT FAIL IN THE ENGINE. I HAVE EVEN FOUND OUT THAT HYUNDAI HAS A RECALL ON THIS SAME ENGINE THAT IS BEING USED IN MY 2013 KIA OPTIMA. MY CONCERN NOW IS THAT IF KIA ENDS UP ACKNOWLEDGING THIS EVENTUALLY AS A RECALL THAT THE WARRANTY WILL BE MORE THAN 10 YEARS OR 120, 000 MILES AS WITH MY HIGHWAY TRAVEL COMMUTE DAILY TO WORK I AM OVER THIS MILEAGE. I WILL BE MAKING AN APPOINTMENT WITH THE KIA DEALER TOMORROW TO SEE WHAT THEY WILL BE ABLE TO DO AND WHAT IT MIGHT COST BEFORE I LOSE MY ENGINE.

01/31/2017
Components: STEERING
Incident Date: 04/21/2016
Crash: No
Fire: No
Vehicle Identification Number: 5XXGR4A66DG******
Summary

WHEN DRIVING ON HIGHWAY, MY STEERING WHEEL SEEMS TO STICK. I AM CONSTANTLY OVER CORRECTING TO GET IT UNSTUCK AND STAY ON THE ROAD. IT HAPPENS TO THE LEFT AS WELL AS TO THE RIGHT. *TR

01/30/2017
Components: UNKNOWN OR OTHER
Incident Date: 01/02/2017
Crash: Yes
Fire: No
Vehicle Identification Number: 5XXGR4A68DG******
Summary

THE REAR CAMERA DOES NOT COME ON IMMEDIATELY AND SOMETIMES I HAVE BACKED UP20-40 FT BEFORE IT ENGAGES. IT IS A PROBLEM AND I RECENTLY WAS HIT BY ANOTHER CAR WHEN I WA BACKING UP BECAUSE I DIDN'T SEE THEM COMING AT ME. THIS HAS BEEN A PROBLEM SINCE THE BEGINNING OF MY NEW CAR OWNERSHIP IN 2012. DEALERSHIP SAYS NOTHING IS WRONG WITH THE FUNCTIONING OF THE CAMERA.

01/23/2017
Components: ELECTRICAL SYSTEM,ENGINE
Incident Date: 01/20/2017
Crash: No
Fire: No
Vehicle Identification Number: 5XXGN4A70DG******
Summary

TL* THE CONTACT OWNS A 2013 KIA OPTIMA. WHILE DRIVING 60 MPH, THE RPMS INCREASED RAPIDLY WITHOUT WARNING. IN ADDITION, THE REMOTE PUSH TO START STOPPED WORKING AND THE VEHICLE WOULD NOT START. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS 42,000.

01/20/2017
Components: ELECTRICAL SYSTEM
Incident Date: 01/13/2017
Crash: No
Fire: No
Vehicle Identification Number: KNAGM4AD8D5******
Summary

THE BACKUP CAMERA FAILED. IT STOPPED WORKING WHEN BACKING UP IN THE DRIVEWAY. KIA DID NOT COVER REPLACEMENT UNDER WARRANTY EVEN THOUGH KIA ISSUED A TECHNICAL SERVICE BULLETIN SAYING TO REPLACE THE CAMERA IN AREAS THAT HAVE HIGH HUMIDITY AND COLD WEATHER WITH AN IMPROVED PART. THERE SHOULD BE A RECALL FOR THIS SAFETY ISSUE.

01/19/2017
Components: STEERING,POWER TRAIN
Incident Date: 09/01/2015
Crash: No
Fire: No
Summary

SOMETIMES HAVE TROUBLE WITH THE STEERING, IT DOESN'T LOCK UP BUT IT GETS STUCK AND DOESN'T RESPOND TO SMALL MOVEMENTS (FEELS LIKE THE STEERING WHEEL IS A FIGHT AGAINST THE MOVEMENT) WHEN DRIVING LONGER DISTANCE IN A STRAIGHT LINE.... I ALSO HAVE SOME PROBLEMS WITH THE SHIFTING WHEN I'M DRIVING SOMEWHERE BETWEEN 20 AND 30 MPH AND FEATHERING THE GAS PEDAL (USUALLY HAPPENS WHEN GOING UP AN INCLINE). LIKE THE CAR DOESN'T KNOW WHAT GEAR IT SHOULD BE IN AND SLIPS BETWEEN GEARS.... HOPE THIS HELPS YOU AND YOU COULD HELP ME THANK YOU *TR

01/09/2017
Components: SEAT BELTS
Incident Date: 01/02/2017
Crash: No
Fire: No
Vehicle Identification Number: 5XXGR4A61DG******
Summary

SEAT BELT WOULD NOT RELEASE,IT GOT TIGHTER ANN WOULD NOT RELEASE WHILE IN LOWE'S PARKING LOT. THERE WERE 4 PEOPLE AND AN OFF DUTY POLICEMAN TRIED TO HELP AND FINALLY STATED THAT THE BELT WOULD HAVE TO BE CUT AND THEY DID. I WAS IN DIRE STRESS AND BREATHING PROBLEM AND IN DIRE NEED OF IMMEDIATE RELEASE. A DEFINITE SAFETY ISSUE.

01/04/2017
Components: STEERING
Incident Date: 01/02/2017
Crash: No
Fire: No
Vehicle Identification Number: 5XXGN4A7XDG******
Summary

TL* THE CONTACT OWNS A 2013 KIA OPTIMA. THE CONTACT STATED THAT THERE WAS A FAILURE IN WHICH THE STEERING WHEEL WAS LOOSELY CONNECTED AND NOT ALIGNED. IN ADDITION, THE STEERING WHEEL MADE AN ABNORMAL NOISE WHEN TURNING LEFT OR RIGHT. AN INDEPENDENT MECHANIC STATED THAT AN ALIGNMENT WAS UNABLE TO BE COMPLETED BECAUSE THERE WAS A RECALL THAT NEEDED TO BE REPAIRED FIRST FOR THE STEERING. THE CONTACT WAS ADVISED TO CALL A DEALER. THE DEALER WAS NOTIFIED OF THE FAILURE AND INDICATED THAT THERE WAS NO RECALL. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 75,000.

12/29/2016
Components: STEERING,ELECTRICAL SYSTEM,ELECTRONIC STABILITY CONTROL
Incident Date: 12/29/2016
Crash: No
Fire: No
Vehicle Identification Number: 5XXGM4A74DG******
Summary

MY STEERING HAS BEEN LOOSE SINCE 65K MILES AND CONTINUED TO DRIFT. HOWEVER THIS BIENG MY 4TH CAR I LET IT SLIDE AND WAS WAITING FOR TIME TO DO A WHEEL ALIGNMENT. HOWEVER AT 73K MILES THE EPS SENSOR WENT OFF AND NOW IS HARD TO DRIVE. THE EPS ON ALL MY VEHICLES NEVER HAD ISSUES UP TILL ITS DEATH WAY OVER 250K MILES. THE EPS SENSOR CAME ON AFTER A STOP SIGN. THEN I HEARD A SNAP THEN THE CAR WENT INTO MANUAL STEERING MODE. NOW THE EPS SENSOR IS OFF AND THE CAR IS WORKING FINE.

12/27/2016
Components: ENGINE
Incident Date: 06/15/2016
Crash: No
Fire: No
Summary

TL* THE CONTACT OWNS A 2013 KIA OPTIMA. THE CONTACT STATED THAT THE VEHICLE REQUIRED TO BE JUMP STARTED SEVERAL OCCASIONS IN ORDER TO START. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC WHERE IT WAS DIAGNOSED THAT THE ALTERNATOR WAS DRAINED AND NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 30,000. THE VIN WAS NOT PROVIDED.

12/14/2016
Components: STEERING
Incident Date: 12/02/2016
Crash: No
Fire: No
Vehicle Identification Number: 5XXGR4A60DG******
Summary

AT FIRST I THOUGHT THE ALIGNMENT WAS OFF HOWEVER AFTER HAVING MY CAR ALIGNED THE STEERING IS STILL LOSE AND AT ANY GIVEN SPEED THE CAR DRIFTS TO THE LEFT OR RIGHT VERY EASILY. IT'S DANGEROUS!!! *TR

12/14/2016
Components: ENGINE
Incident Date: 12/12/2016
Crash: No
Fire: No
Vehicle Identification Number: 5XXGR4A69DG******
Summary

I BOUGHT MY 2013 OPTIMA SXL WITH 26K MILES. I WAS DRIVING HOME FROM WORK AND MY CAR NOW HAS UNDER 32K MILES ON IT, AND STARTED SHAKING WITH SMOKE COMING OUT FROM THE HOOD AND IT TURNED OFF. TRIED TO TURN IT BACK ON BUT IT WAS DEAD I CALLED ROAD SIDE ASSISTANCE TO GET IT TOWED TO A KIA DEALERSHIP. NEXT DAY I GET A CALL FROM THE SERVICE DEPARTMENT AND THEY SAID THE ENGINE WAS BLOWN AND THAT THE EXTENDED WARRANTY WONT COVER IT DUE TO SLUDGE FOUND ON THE ENGINE WTF!! IT'S A NEW CAR! SO TO GET IT FIXED THEY ARE CHARGING ME $9,400.00 DOLLARS THAT'S A LOT OF MONEY. AND I KEEP CALLING THEM ASKING WHY THE WARRANTY DOESN'T WANT TO COVER THE CHARGES AND THEY SAY IT'S BECAUSE OF THE SLUDGE FOUND DUE TO POOR MAINTENANCE WHICH IS NOTHING BUT BS. I DON'T EVEN HAVE A YR WITH THIS CAR AND NOW I DON'T KNOW WHAT TO DO. AND THE SAD THING IS THAT I HAVE SEEN A LOT OF REVIEWS WITH THE SAME PROBLEM AND KIA IS NOT DOING NOTHING ABOUT IT. I WILL HAVE TO GET A REPO BECAUSE I CAN'T KEEP PAYING FOR A JUNK CAR. I WILL NEVER BUY FROM KIA EVER IN MY LIFE. *TR

12/14/2016
Components: ELECTRONIC STABILITY CONTROL,SERVICE BRAKES
Incident Date: 11/01/2015
Crash: No
Fire: No
Vehicle Identification Number: 5XXGM4A71DG******
Summary

VEHICLE: KIA OPTIMA 2013 ISSUE DESCRIPTION: IF LOOSING SLIGHTLY TRACTION (KIA OPTIMA IT IS VERY SENSITIVE, ALL IT TAKES IS SOME DIRT ON THE GROUND, A LITTLE RAIN, MOISTURE ON THE PAVEMENT, OR BUMPY ROAD) THE SYSTEM WILL KILL ALL THE ENGINE POWER BETWEEN 1 TO 2 SECONDS WHEN YOU START FROM A STAND STILL (BRINGS THE CAR TO A STOP). THIS MAKES THE CAR NOT MOVE AND GET INTO DANGEROUS SITUATIONS WHEN ENTERING AN INTERSECTIONS BECAUSE CARS APPROACHING MIGHT HIT THE CAR. THE SITUATION CAN BE REPEATED ONCE THE SYSTEM RELEASES THE POWER, LOSING TRACTION AGAIN, EXTENDING ADDITIONALLY 1 TO 2 SECONDS TO THIS SITUATION. LOOSING TRACTION IS EVEN EASIER WHEN THE WHEELS ARE TURNED. I OPENED A TICKET ON KIA CUSTOMER AFFAIRS (K3229681) ONCE THE DEALER DID NOT EVEN TESTED THE CAR WITH ME, AND I GOT THE TYPICAL ANSWER IF THEY DO NOT HAVE A RECALL ON THIS SUBJECT (IT IS THE WAY IT WORKS) AFTER MANY CALLS AND VISITS, I WAS ABLE TO GET FROM THE MANUFACTURE'S KIA CUSTOMER AFFAIRS VERBALLY CONFIRM IT IS THE WAY SHOULD WORK, IMMOBILIZING THE CAR FOR 1 TO 2 SECONDS. THE ONLY SOLUTION PROVIDED IS TO DISABLE THE TCS WHICH BASED ON THE MANUAL DISABLES ALSO THE ESP. THIS ISSUE HAS BEEN REPORTED BY OTHER OWNERS ON MULTIPLE FORUMS, AND NO OTHER CAR I DROVE WORKS IN THAT WAY, NOT EVEN MY HYUNDAI SONATA 2013 WHICH IS THE SAME CAR BUT WITH DIFFERENT BODY. MODE INFORMATION ON THE ATTACHED DOCUMENT.

12/13/2016
Components: STEERING
Incident Date: 11/11/2016
Crash: No
Fire: No
Vehicle Identification Number: KNAGM4A72D5******
Summary

WHEN DRIVING THE CAR FROM ANY SPEEDS THE CAR WILL DRIFT. WANDERING NOT STABLE GOES IN TO OTHER LANES WITHOUT YOU DOING IT. HOLDING THE STEERING WHEEL WITH BOTH HANDS CONSTANTLY RESTEERING BACK AN FORTH WITHOUT TRYING NOT TO OVER STEER BY STAYING IN YOUR LANE AN NOT STEERING IN TO ANOTHER VEHICLE. . NOT A SAFE VEHICLE TO DRIVE. VERY UNSTABLE. *TR

12/07/2016
Components: STEERING
Incident Date: 10/04/2016
Crash: No
Fire: No
Vehicle Identification Number: 5XXGN4A76DG******
Summary

TL* THE CONTACT OWNS A 2013 KIA OPTIMA. WHILE DRIVING APPROXIMATELY 60 MPH, THE STEERING FAILED WITHOUT WARNING. THE VEHICLE WAS TAKEN TO THE DEALER, BUT THE FAILURE COULD NOT BE DUPLICATED. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS 12,000.

12/01/2016
Components: STEERING
Incident Date: 10/10/2016
Crash: No
Fire: No
Vehicle Identification Number: 5XXGM4A71DG******
Summary

TL* THE CONTACT OWNS A 2013 KIA OPTIMA. THE CONTACT STATED THAT THE STEERING WHEEL DRIFTED IN EITHER DIRECTION AT A HIGH RATE OF SPEED WITHOUT WARNING. THE VEHICLE WAS TAKEN TO A DEALER WHERE IT WAS DIAGNOSED THAT A FRONT END ALIGNMENT WOULD CORRECT THE CONDITION. THE FAILURE RECURRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 45,000.

11/22/2016
Components: ENGINE
Incident Date: 11/22/2016
Crash: No
Fire: No
Summary

TOOK CAR TO DEALER A MONTH AGO FOR SIREN NOISES AS I EXCELERATED. THEY TOLD ME IT WAS MY TURBO CASING THAT CAME OPEN AND THAT THEY CLOSED IT FOR ME. I CALLED THEM AN HOUR LATER AFTER I HAD LEFT TO TELL THEM IT WAS STILL MAKING THE NOISE THEY SAID IT WILL AND SHOULD MAKE THE NOISE. TOOK THE CAR BACK TODAY FOR SAME ISSUE AND FOR THE ENGINE LIGHT BEING IN NOW FOR A 6 DAYS. NOW THEY TELL ME I HAVE SLUDGE IN MY ENGINE AND WILL BLOW AT ANY TIME SO I NEED A NEW ENGINE AND WILL LET ME KNOW IF WARRANTY WILL COVER IT OR NOT. I'M NOT EVEN AT 60K MILES YET BUT THEY SAY I'M ALMOST EXPIRED FOR WARRANTY. I BOUGHT THIS BRAND NEW END OF JANUARY 2013. THE NOISE WAS HAPPENING WHEN STATIONARY, AND WHEN EXCELERATING TO DRIVE AND SPEED UP WITH FLOW OF TRAFFIC.

11/18/2016
Components: ENGINE
Incident Date: 11/17/2016
Crash: Yes
Fire: Yes
Vehicle Identification Number: 5XXGR4A64DG******
Summary

MY VEHICLE IS A 2013 KIA OPTIMA AND TODAY A VERY HORRIBLE AND SCARY SITUATION HAPPENED TO ME ON HIGHWAY I-25. I WAS DRIVING HOME AT NIGHT AND GOING AROUND 68MPH I NOTICED MY OIL LIGHT START FLICKERING, AT THIS POINT I TRYED TO SLOW AS MUCH AS I COULD BUT THWRE WAS HEAVY TRAFFIC. ALMOST TO THE NEAREST OFF RAMP I HEARD A LOUD POP AND I LOST ALL ENGINE POWER. I LOST CONTROL OF THE VEHICLE AS WHATEVER POPPED PUSHED ME TO THE RIGHT, I SOON REGAINED CONTROL AND I COULD HEAR SOMETHING DRAGGING AND IT FALLING OFF. I APPROACHED THE OFF RAMP ON THE SHOULDER WHERE MY VEHICLE STAYED DISABLED UNTIL A TOW TRUCK ARRIVED. A PASSER BY STOPPED TO SEE IF I WAS ALRIGHT AND SAID THAT MY CAR WAS EMMITING FLAMES FROM THE CONNECTING ROD I WAS DRAGGING. MY MACHANIC HAD A LOOK AND SAID "WOW, YOU DEFINITELY THREW A ROD. YOU'RE LUCKY IT DIDN'T COME IN YOUR DIRECTION OR AT ANOTHER VEHICLE." I SEARCHED FOR A RECALL AND FOUND OUT A BIT OF INFORMATION REGARDING THIS EXACT ENGINE WITH BOTH KIA AND ALSO HYUNDAI. KIA SENT OUT AN EXTENDED WARRANTY FOR THIS PROBLEM BUT HYUNDAI IS DOING A RECALL FOR THE SAME EXACT ENGINE BECAUSE IT IS FAULTY TO BEGIN WITH. COME TO FIND OUT THAT THERE A LOT OF KIA CUSTOMERS WITH THE SAME IDENTICAL PROBLEM IN WHICH A CLASS ACTION LAWSUIT WAS CREATED. THIS FAULTY ENGINE IS A REAL SAFETY HAZARD TO THE STREETS AND HIGHWAY AND ITS A MATTER OF TIME FOR ALL OF THE CARS WITH THESE ENGINES TO HAVE FAILURE. PLEASE! WE NEED THESE CARS RECALLED SO THEY CAN BE FIXED AND NOT ON THE ROAD WAITING TO FAIL LIKE KIA EXPECTS.

11/14/2016
Components: EXTERIOR LIGHTING,STRUCTURE
Incident Date: 11/07/2016
Crash: No
Fire: No
Vehicle Identification Number: 5XXGN4A76DG******
Summary

TL* THE CONTACT OWNS A 2013 KIA OPTIMA. WHILE WASHING THE VEHICLE, WATER WAS OBSERVED IN THE DRIVER AND PASSENGER SIDE HEADLIGHTS. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC WHERE IT WAS DIAGNOSED THAT THE SEALANT AROUND THE HEADLIGHTS WAS FAILING. THE HEADLIGHTS WERE NOT REPAIRED OR REPLACED. THE MANUFACTURER WAS NOTIFIED. THE VIN WAS INVALID. THE FAILURE MILEAGE WAS 67,000.

11/11/2016
Components: ENGINE
Incident Date: 11/10/2016
Crash: No
Fire: No
Vehicle Identification Number: 5XXGR4A64DG******
Summary

I HAVE A 2013 KIA OPTIMA GDI ENGINE, I HEAR A NOISE IN THE ENGINE AND LATTER STAR WITH SMOKE LIKE BURNING OIL, THE ENGINE BLOAT

11/09/2016
Components: STEERING
Incident Date: 11/09/2016
Crash: No
Fire: No
Vehicle Identification Number: 5XXGR4A60DG******
Summary

I HAVE A 2013 KIA OPTIMA. LIKE EVERYONE ELSE I AM HAVING STEERING WHEEL ISSUES. THIS NEEDS TO BE ON RECALL!!!!! I AM A LITTLE OVER 60,000.00. THIS IS A MAJOR ISSUE POSSIBLE LAWSUIT. I CALLED KIA TALKED TO THE SERVICE MANAGER AND SHE SAID THIS SOUNDS NORMAL AND I NEED TO BRING IT IN TO DO A COMPUTER RESET. I DON'T AGREE WITH THIS. NOT HAPPY. THIS NEEDS TO BE ON RECALL!!!!!!!!

11/03/2016
Components: VISIBILITY
Incident Date: 11/01/2016
Crash: No
Fire: No
Vehicle Identification Number: 5XXGR4A63DG******
Summary

THE SUNROOF EXPLODED WHILE DRIVING DOWN THE ROAD. *TR

11/01/2016
Components: UNKNOWN OR OTHER
Incident Date: 09/29/2016
Crash: No
Fire: No
Vehicle Identification Number: 5XXGM4A74DG******
Summary

I WAS DRIVING ON THE HIGHWAY WHEN I HEARD A KNOCKING SOUND COMING FROM THE FRONT OF THE VEHICLE. I HAD IT TOWED TO DEALER'S SHOP THINKING THAT MY POWER TRAIN WARRANTY WILL TAKE CARE OF THIS. COME TO FIND OUT THE CONNECTING ROD HAS A DEFECT AND THE WARRANTY IS NULL AND VOID BECAUSE ITS TECHNICALLY NOT CONSIDERED DAMAGED....................I SAID EXACTLY WHAT YOU THE READER WOULD OF SAID. IT WASN'T PRETTY. THINKING ABOUT LAWYERING UP. *TR

10/25/2016
Components: ENGINE
Incident Date: 10/13/2016
Crash: No
Fire: No
Vehicle Identification Number: 5XXGM4A74DG******
Summary

I BOUGHT MY NEW/USED 2013 KIA OPTIMA AT THE END OF JUNE 2016 WITH NO IDEA THAT THIS PARTICULAR MAKE, MODEL AND YEAR HAD SUCH ISSUES. THE CAR SEEMED TO RUN NICELY. I AM A VERY CONSERVATIVE DRIVER SO I RARELY TOOK THE RPMS UP PAST 2.5 WHEN TAKING OFF. ONE DAY, NOT EVEN 90 DAYS INTO OWNING MY KIA, I HOPED ON THE HIGHWAY. IN ORDER TO SAFELY MERGE INTO TRAFFIC I HAD TO ACCELERATE UP TO 3.5 RPMS TO REACH SPEED OF 65MPH. WHEN I DID I HEARD A STRANGE ALMOST CLICKING NOISE FROM THE ENGINE AND GRAY SMOKE POURING FROM THE BACK END OF MY CAR. I PULLED OVER IMMEDIATELY. JUST BACK OFF THE EXIST NEXT TO MY GYM WAS A GARAGE. I CAREFULLY MANAGED TO GET MY CAR THERE WHERE THEY TOLD ME THE DEVASTATING NEWS (THAT I'VE LEARNED NOW SO MANY KIA OPTIMA OWNERS HAVE FACED)...A BLOWN ENGINE. KIA HAS ISSUED AN EXTENDED WARRANTY ON THIS PROBLEM, BUT WITH SUCH LIMITATIONS THAT THEY RARELY ACTUALLY COVER THE ACTUAL REPAIR. I'VE TAKEN MY KIA TO THE DEALER (PER KIA CUSTOMER AFFAIRS REQUEST) FOR THEM TO TELL ME THE SAME THING AND NOW, BECAUSE KIA WON'T WARRANTY IT DUE TO EXEMPTIONS ON THEIR "EXTENDED" WARRANTY, I HAVE TO PAY THE DEALER $300. I HAVE A NOTE ON THIS CAR FOR 72 MONTHS. I'VE ONLY MADE 3 PAYMENTS! NO ONE CAN HELP ME AND I'M NOT THE ONLY KIA OWNER FACING THIS DILEMMA. THE ROD THAT IS DEFECTIVE IS CAUSING ISSUES WITH THE OIL WHICH IS ALLOWING METAL FLAKES TO ENTER THE ENGINE. THUS CAUSE SEIZURES IN THE MOTOR AND ENGINE FAILURE. AT HIGH RATES OF SPEED THE ENGINE COMPLETELY DIES CREATING UNSAFE DRIVING CONDITIONS. PLEASE HELP! *TR

10/25/2016
Components: UNKNOWN OR OTHER
Incident Date: 10/24/2016
Crash: No
Fire: Yes
Vehicle Identification Number: 5XXGN4A75DG******
Summary

THE CAR CAUGHT FIRE AND BURNED SITTING IN MY DRIVEWAY. DRIVEN DAILY TO AND FROM WORK. NO CHECK ENGINE LIGHT OR ANY WARNING. CAUGHT FIRE WITHIN FIVE MINUTES OF TURNING OFF ENGINE.

10/21/2016
Components: POWER TRAIN,ENGINE
Incident Date: 05/01/2015
Crash: No
Fire: No
Summary

TL* THE CONTACT OWNS A 2013 KIA OPTIMA. WHILE DRIVING, THE CONTACT HEARD A CLICKING NOISE COMING FROM THE ENGINE. THE ENGINE FAILED AND THE VEHICLE STALLED. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC WHO DISCOVERED METAL FRAGMENTS IN THE MOTOR OIL AND DIAGNOSED THAT THE ENGINE WOULD NEED TO BE REPLACED. THE ENGINE WAS REPLACED; HOWEVER, THE VEHICLE WOULD TURN OFF AND ON WHILE DRIVING. THE VEHICLE WAS TAKEN TO THE DEALER WHERE IT WAS DIAGNOSED THAT THE ENGINE HARNESS AND TRANSMISSION SOLENOID WERE FAULTY. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURES. THE VIN WAS NOT AVAILABLE. THE FAILURE MILEAGE WAS 82,000.

10/21/2016
Components: ENGINE
Incident Date: 10/08/2016
Crash: No
Fire: No
Vehicle Identification Number: KNAGM4A73D5******
Summary

I WAS DIVING ON THE I-15 UP THE BAKER GRADE AND THE ENGINE STARTED TO MAKE A RATTLE SOUND AND THEN A LARGE BANG AND THEN SHUT OFF. NO POWER TO TRY TO PULL TO THE SIDE OF THE ROAD I WAS ALMOST HIT BY A BIG RIG. ONCE GETTING TO THE SIDE OF THE ROAD OPENED THE HOOD AND OIL AND SMOKE EVERY WHERE IT WAS 3:00 A.M. IN THE MORNING. MY MAINTENANCE RECORD ARE IMPECCABLE AND I HAD JUST PAID THE KIA DEALERSHIP OVER 700 DOLLARS FOR A TUNE UP AND OTHER SERVICES. AFTER FINALLY GETTING A 525 DOLLAR TOW TO THE DEALERSHIP I WAS GIVEN A REPORT STATING THESE CARS FROM 2011 TO 2015 HAVE AN ISSUE WITH THE CONNECTING ROD AND THAT ENGINES ARE SEIZING. DOCUMENT ATTACHED IS SOMETHING THE SERVICE DEPT SHOWED ME BUT I NEVER HAD SEEN IT BEFORE. *TR

10/20/2016
Components: ENGINE
Incident Date: 09/26/2016
Crash: No
Fire: No
Vehicle Identification Number: 5XXGN4A73DG******
Summary

HEADING UP STEEP INCLINE HWY 680 AS I BEGAN TO ACCELERATE ENGINE BEGAN TO MAKE CLANKING SOUND. ATTEMPTED TO PULL TO THE FAR RIGHT LANE AS I WAS IN THE FAR LEFT LANE. AS I CROSSED FIVE LANES OF TRAFFIC CAR DIED. MANY SEMIS COMING UP ON ME. HAD TO HAVE CAR TOWED 50 MILES BACK HOME AT 1AM. UPON INSPECTION. ENGINE SEIZED. MY CAR HAS HAD ALL REGULAR MAINTENANCE AND THERE WERE NO WARNING LIGHTS THAT EVER CAME ON AND CAR WAS RUNNING FINE UNTIL THAT MOMENT. KIA SAID OUT OF WARRANTY, TOO BAD. NEW MOTOR IS NEEDED ON A 2013 CAR. CAR IS NOW SITTING IN MY GARAGE TORN APART BECAUSE I CAN'T AFFORD TO REPLACE THE MOTOR.

10/18/2016
Components: ENGINE
Incident Date: 10/13/2016
Crash: No
Fire: No
Vehicle Identification Number: 5XXGN4A7XDG******
Summary

MY VEHICLE STARTED USING A LOT OF OIL AND WAS LOSING POWER UPON ACCELERATION. I HAD READ ONLINE THAT THERE WERE PROBLEMS WITH THE ENGINE AND I KEPT HOPING FOR A RECALL. HOWEVER, THE RECALL HASN'T HAPPENED AND I AM ALMOST AT 100,000 MILES. MY CAR STARTED MAKING A TICKING NOISE WHEN I WOULD ACCELERATE AND I HAD JUST HAD THE OIL CHANGED 3 WEEKS BEFORE. I CHECKED THE OIL AND IT WAS ALREADY VERY LOW. I TOOK IT TO THE DEALER AND THE DEALER SAYS THAT THE ENGINE NEEDS TO BE REPLACED AND IF I CAN GIVE THEM AT LEAST 13 RECEIPTS THEY'LL REPLACE IT UNDER THE WARRANTY THAT I PURCHASED. I DRIVE ALL OVER TOWN FOR WORK AND I HAVE MY OIL CHANGED WHEREVER I MAY BE. I WENT TO THE TWO PLACES THAT I HAVE GONE MOST FREQUENTLY BUT, ONE OF THEM SWITCHED THEIR COMPUTER SYSTEMS 3 MONTHS AGO AND ONLY HAS RECORDS FOR THE LAST THREE MONTHS AND THE OTHER PLACE CHANGED OWNERSHIP A YEAR AGO AND ONLY HAS 2 RECEIPTS FOR THIS YEAR. THEY'RE SAYING THAT I HAVE TO PAY FOR IT OUT OF POCKET.

10/09/2016
Components: ENGINE
Incident Date: 03/15/2016
Crash: No
Fire: No
Summary

IN MARCH OF 2016 MY 2013 KIA OPTIMA DIED AT AN INTERSECTION IN TOWN. THERE WAS NO PRIOR WARNING OF ANY MALFUNCTION, (NO LIGHTS, NO ABNORMAL BEHAVIORS), BUT THE OIL LIGHT DID COME ON VERY BRIEFLY RIGHT BEFORE THE ENGINE DIED. I PUT GAS AND 1 QUART OF OIL IN THEN JUMPED THE BATTERY AND DROVE THE CAR TO THE NEAREST KIA DEALERSHIP. KIA INFORMED ME THAT I NEEDED A NEW BATTERY AND THAT MY OIL WAS TOO THICK, DIRTY, AND VISCOUS AND THAT I NEEDED TO HAVE AN OIL CHANGE AND HAVE A SPECIAL TREATMENT PUT IN THE CAR, (SEAFOAM), TO HELP CLEAN THE ENGINE OUT. WE WERE INSTRUCTED TO BRING THE CAR BACK IN 500 TO 1000 MILES (AGAINST MANUFACTURERS RECOMMENDATIONS), TO FLUSH THE TREATMENT OUT OF THE ENGINE AND CHANGE THE OIL AGAIN. WE RETURNED WITH THE CAR A LITTLE OVER 500 MILES LATER AND KIA INFORMED US THAT IT NEEDED ANOTHER SPECIAL TREATMENT BECAUSE THE OIL REREMAINED DIRTY SO THEY PUT ANOTHER TREATMENT IN THE CAR AND THEN INSTRUCTED US TO BRING IT BACK AGAIN IN 500 TO 1000 MILES BUT AFTER 4 DAYS THE CAR STARTED MAKING A VERY LOUD TAPPING NOISE COMING FROM THE ENGINE AND SOON AFTER THE ENGINE WAS RUINED ALL TOGETHER DUE TO A FAULTY CONNECTING ROD BEARING IN THE CRANKSHAFT. WHEN WE DRAINED THE OIL 4 DAYS AFTER KIA CHANGED IT , IT WAS BLACK, THIN LIKE WATER AND FULL OF DIRT AND SEDIMENT. AFTER THE LOUD ENGINE NOISES BEGAN I BROUGHT THE CAR BACK TO KIA WHO THEN INFORMS ME IT WOULD COST ANOTHER $350 TO DIAGNOSE WHAT WAS WRONG WITH THE ENGINE. FEELING LIKE THEY HAD TREATED THE ENGINE IMPROPERLY ALREADY I HAD THE CAR TOWED TO A PRIVATE MECHANIC AND DECLINED ANY MORE OF THEIR SERVICES. I HAD COMPLETED MY OIL CHANGES ON TIME DESPITE NOT HAVING MY RECORD AT THE TIME OF MY SERVICE HOWEVER KIA REFUSED TO HONOR MY EXPENSIVE EXTENDED WARRANTY STATING THAT I COULD NOT HAVE POSSIBLY DONE THE OIL CHANGES AT REGULAR INTERVALS DUE TO THE HIGH AMOUNT OF SLUDGE IN THE ENGINE.

10/04/2016
Components: ENGINE
Incident Date: 09/30/2016
Crash: No
Fire: No
Vehicle Identification Number: 5XXGN4A73DG******
Summary

I PURCHASED THIS VEHICLE USED IN MAY 2016. I HAVE ONLY HAD ONE OIL CHANGE AND THE CAR HAS 40,000 MILES. I WAS DRIVING THE CAR AT 55 MPH. THE VEHICLE CUT OFF AND I COASTED TO THE EDGE OF THE ROAD. VEHICLE WAS TOWED TO KIA DEALERSHIP. THEY DEALERSHIP ADVISED THAT THE ENGINE IS BLOWN AND NO OIL WAS INSIDE. NO WARNING LIGHTS, NO OIL LEAKS BUT THEY WON'T PAY

10/03/2016
Components: ENGINE,FUEL/PROPULSION SYSTEM
Incident Date: 09/23/2016
Crash: No
Fire: No
Vehicle Identification Number: 5XXGM4A70DG******
Summary

GDI ENGINE BURNS OIL, CONNECTING ROD FAILED. WHITE SMOKE, AND MAKES WEIRD NOISE UNDER HOOD WHEN GETS TO 60MPH

09/30/2016
Components: STEERING,POWER TRAIN,ENGINE
Incident Date: 06/01/2015
Crash: No
Fire: No
Vehicle Identification Number: 5XXGN4A75DG******
Summary

AFTER PURCHASING THE VEHICLE BRAND NEW WE NOTICED A PROBLEM WITH THE STEERING. WHEN YOU TURNED THE STEERING WHEEL WHILE STOPPED YOU WOULD GET A LOUD KNOCKING NOISE. THE POWER STEERING RACK WAS REPLACED TWICE ALREADY AND THE VEHICLE JUST NOW HAS 43,000 MILES. OUR BIGGEST CONCERN HAS BEEN AN ENGINE KNOCKING NOISE THAT STARTED TO OCCUR AT JUST OVER 35,000 MILES WHEN YOU START VEHICLE. WE HAD BROUGHT OUR VEHICLE TO LIBERTYVILLE KIA IN LIBERTYVILLE, IL FOR OUR PROBLEM AND THEY SAID THEY COULD NOT DUPLICATE WHAT WE ARE HEARING. THE SERVICE MANAGER VERBALLY TOLD ME TO WAIT FOR IT TO GET WORSE THAT IT IS HARD TO GET KIA TO COVER THIS KNOWN ENGINE PROBLEM. AFTER REACHING OUT TO KIA WITH THIS ENGINE PROBLEM AND GETTING NO HELP EXCEPT THEM BLAMING US FOR LACK OF OIL CHANGES AND MAINTENANCE. WHICH WAS ABSURD WHEN WE ONLY TOOK THE VEHICLE TO KIA FOR SERVICE SINCE PURCHASING NEW. FILED A FORMAL COMPLAINT WITH ILLINOIS ATTORNEY GENERALS OFFICE LISA MADIGAN TO GET HELP WITH THIS AND KIA HAS BOTCHED THEIR RECORDS AND STILL SDAYS WE HAVE NOT MAINTAINED THE VEHICLE PROPERLY. BUYERS OF KIA AND HYUNDAI I STRONGLY URGE TO THINK AGAIN. I HOPE EVERYONE THAT HAS HAD PROBLEMS LIKE THIS GET THE HONEST HELP THEY DESERVE.

09/26/2016
Components: ELECTRICAL SYSTEM
Incident Date: 09/15/2014
Crash: No
Fire: No
Summary

TL* THE CONTACT OWNS A 2013 KIA OPTIMA. THE CONTACT STATED THAT WHILE THE VEHICLE WAS REVERSED, THE REAR CAMERA FAILED TO ILLUMINATE. THE CONTACT WAS CONCERNED THAT DUE TO THE FAILURE IT COULD RESULT IN A CRASH. THE VEHICLE WAS TAKEN TO A DEALER WHERE THE DIAGNOSIS WAS UNDETERMINED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 40,000. THE VIN WAS NOT PROVIDED.

09/26/2016
Components: SEAT BELTS
Incident Date: 07/14/2016
Crash: No
Fire: No
Vehicle Identification Number: KNAGM4A72D5******
Summary

OPTIMA'S DRIVER'S-SIDE SEAT BELT STOPPED WORKING AND THE BACK SEAT MIDDLE SEAT BELT, (RARELY USED), STOPPED WORKING DUE TO INABILITY TO CLICK (LOCK) INTO PLACE. CAR IS A 2013 KIA OPTIMA GDI & IS IN EXCELLENT CONDITION IN EVERY OTHER ASPECT SEEN & KNOWN.

09/23/2016
Components: ENGINE
Incident Date: 09/22/2016
Crash: No
Fire: No
Vehicle Identification Number: 5XXGM4A78DG******
Summary

TL* THE CONTACT OWNS A 2013 KIA OPTIMA. WHILE DRIVING 55 MPH, THE VEHICLE VIBRATED ABNORMALLY AND STALLED WITHOUT WARNING. THE CONTACT WAS ABLE TO RESTART THE VEHICLE, BUT WAS CONCERNED ABOUT DRIVING THE VEHICLE. THE VEHICLE WAS TOWED TO A DEALER WHERE IT WAS DIAGNOSED THAT THERE WAS A CONNECTOR ROD IN THE ENGINE THAT WAS FRACTURED. THE CONTACT WAS ALSO INFORMED THAT THE ENGINE NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 79,000.

09/22/2016
Components: ENGINE
Incident Date: 09/22/2016
Crash: No
Fire: No
Vehicle Identification Number: 5XXGM4A70DG******
Summary

SAME ISSUE AS EVERYONE ELSE. SHOWED RECEIPTS OF CONSISTENT OIL CHANGES AND THEY REFUSED TO HONOR THE WARRANTY DUE TO SLUDGE. THE DEALER SAID THEY CALLED CONSUMER AFFAIRS BUT THE REGIONAL MANAGER REFUSED TO HONOR THE WORK.

09/13/2016
Components: ENGINE
Incident Date: 09/09/2016
Crash: No
Fire: No
Summary

TL* THE CONTACT OWNS A 2013 KIA OPTIMA. WHILE DRIVING APPROXIMATELY 20 MPH, ON AN INCLINE WITH THE ACCELERATOR PEDAL DEPRESSED, THE VEHICLE ROLLED BACK. IN ADDITION, THE VEHICLE LOST POWER. THE VEHICLE WAS TOWED TO THE DEALER WHERE IT WAS DIAGNOSED THAT THE ENGINE NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 83,314. THE VIN WAS NOT AVAILABLE.

09/10/2016
Components: STEERING,ELECTRICAL SYSTEM,FUEL/PROPULSION SYSTEM
Incident Date: 10/25/2015
Crash: No
Fire: No
Vehicle Identification Number: 5XCGN4A75DG******
Summary

DIFFICULT TO KEEP CAR CENTERED WHILE DRIVING. STEERING WHEEL MAKES A CLUNKING NOISE AND HAS BECOME JERRY WITH SMALL MOVEMENTS. TENDENCY TO PULL HARD TO THE LEFT OR RIGHTS. STEERING WHEEL JENKS WHEN TRAVELING ON ERROR ANY SIZE BUMP IN ROAD. BACK UP CAMERA CUTS IN AND OUT. NEVER OBTAIN EPAULETS FUEL MILAGE ESTIMATES.

08/12/2016
Components: ENGINE
Incident Date: 07/22/2016
Crash: No
Fire: No
Vehicle Identification Number: 5XXGR4A68DG******
Summary

WHEN IDELING THE ENGINE WOULD START SPUTTERING. MECHANICS SAID IT NEED AN OIL CONTROL VALUE AND IT MAY FIX IT, BUT THEY COULDN'T DO THAT BECAUSE THE WARRANTY WOULD NOT COVER IT, BECAUSE I COULDN'T PRODUCE ALL THE SERVICE RECORDS. I TOOK THE CAR BECAUSE THEY SAID THE ENGINE LIGHT WAS OFF, BUT AS SOON AS I GOT IN THE CAR THE LIGHT WAS ON. THEY SAID THE COULDN'T DO ANYTHING. ONCE I GOT THE CAR HOME AND DROVE IT FOR ONE DAY THE CAR WOULD BE RUNNING AND JUST SHUT OFF.WHEN TURNING OR IDELING. I TOOK IT TO ANOTHER KIA MECHANIC THEY PUT IN THE OIL CONTROL VALUE (SOME HOW IT WAS COVERED UNDER THE WARRANTY). THE MECHANICS SAID IT MIGHT FIX THE PROBLEM. IT DID NOT FIX THE PROBLEM AND NOW KIA IS SAYING IT NEEDS A NEW ENGINE AND KIA WILL NOT REPLACE IT EVEN THOUGH I HAVE AN EXTENDED WARRANTY. THEY SAID SINCE I COULD NOT PRODUCE ALL THE MAINTENANCE SERVICE RECORDS THEY WOULD NOT COVER IT. I CALL KIA CORP, AND ESP WARRANTY AND THEY WOULD NOT DO ANYTHING. AT THIS TIME I FILLED A COMPLIANT WITH THE STATE OF MARYLAND CONSUMER PROTECTION DIVISION. I HAVE GOTTEN A HOLD OF A NON-KIA MECHANIC AND HE SAID THAT HE HAS HEARD THE KIA WAS HAVING PROBLEMS WITH THEIR ENGINES.

08/09/2016
Components: STEERING
Incident Date: 08/01/2016
Crash: No
Fire: No
Vehicle Identification Number: 5XXGR4A62DG******
Summary

TL* THE CONTACT OWNS A 2013 KIA OPTIMA. THE CONTACT STATED THAT WHILE OPERATING THE VEHICLE AT VARIOUS SPEEDS, THE STEERING WHEEL HAD SUDDENLY BEGAN JERKING AND STICKING MAKING IT DIFFICULT TO PROPERLY STEER THE VEHICLE. THE CAUSE OF THE FAILURE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 30,000.

08/03/2016
Components: STEERING,SEATS,ENGINE
Incident Date: 07/26/2016
Crash: Yes
Fire: No
Vehicle Identification Number: KNAGM4A71D5******
Summary

MY 2013 KIA OPTIMA HAS HAD DIFFICULTY REMAINING IN A SRAIGHT LINE ON THE FREEWAY. TENDS TO PULL LEFT AND RIGHT. THE RATE OF TRAVEL IS APROX. 45-65MPH. THERE IS ALSO A PROBLEM WITH "OVERSTEERING" WHEN I ATTEMPT TO RETURN TO THE CENTER OF THE LANE. I HAD BEEN DRIVING MY OTHER CAR FOR 29YRS, AND I ASSUMED THAT NEWER CARS MAY HAVE BEEN DIFFERNT, SUCH AS BEING MORE SENSITIVE WITH STEERING. I HAVE ALMOST HAD A COLLISION ON THE FREEWAY BECAUSE THERE ARE ALSO BLIND SPOTS IN SEVERAL AREAS OF THE KIA OTIMA. THIS TIME I DID END UP IN COLLISION BECAUSE OF BLINDSPOTS AND OVERSTEERING IN ORDER TO AVOID HITTING THE CAR NEXT TO ME, AND INSTEAD HIT THE CAR NEXT TO ME ON THE OTHER LANE WHEN I ATTEMPTED TO MOVE OUT OF THEIR WAY THIS OCCURRED FROM SENSETIVE OVERSTEERING. OUR AIRBAGS DID NOT DEPLOY. BEFORE THIS ACCIDENT, I HAD RECEIVED A LETTER FROM KIA STATING THEY WANTED TO KNOW IF I WOULD LIKE TO TRADE UP TO THE KNEW KIA OPTIMA. THE EMAIL STATED THEY HAD NEW FEATURES; SUCH AS CAMERAS FOR BLIND SPOTS. THIS MADE ME AWARE THAT KIA KNEW THERE WAS A PROBLEM WITH THESE SERIOUS .BLINDSPOTS. THE CAR WAS ALSO BEGINNING TO RUMBLE, AND I BELIEVED IT WAS COMING FROM THE ENGINE,IN FACT QUITE SURE IT WAS FROM THE ENGINE. I ALSO HAD RECEIVED A LETTER IN THE MAIL FROM KIA, STATING THEY WERE HAVING PROBLEMS WITH THE ENGINES FROM CERTAIN YEARS OF THE KIA OPTIMA MY CAR WAS WITHIN THE YEARS STATED. IT STATED THEY WOULD HONOR THIS PROBLEM IF YOU KEPT THIS LETTER IN YOUR CAR, WHEN BRINGING IT IN FOR REPAIRS. I WAS GOING TO DO THIS, BUT THE CAR IS NOW TOTALED AFTER THE ACCIDENT.

07/25/2016
Components: ENGINE
Incident Date: 07/20/2016
Crash: No
Fire: No
Vehicle Identification Number: 5XXGN4A75DG******
Summary

CAR ONLY HAS 65,000 MILES, HAS HAD REGULAR OIL CHANGES, HAD TO BE TOWED TO DEALER. FOUND SLUDGE IN ENGINE AND NEEDS TO BE REPLACED. KIA WILL NOT HONOR THE WARRANTY OR EXTENDED WARRANTY.

07/25/2016
Components: POWER TRAIN
Incident Date: 07/24/2016
Crash: No
Fire: No
Summary

TL* THE CONTACT OWNS A 2013 KIA OPTIMA. WHILE THE VEHICLE WAS PARKED, THE GEARS FAILED. THE CONTACT USED THE SHIFT LOCK RELEASE TO TAKE THE VEHICLE OUT OF GEAR. THERE WERE NO WARNING INDICATORS ILLUMINATED. THE VEHICLE WAS TAKEN TO THE DEALER WHERE THE FAILURE COULD NOT BE DUPLICATED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 64,837. THE VIN WAS UNAVAILABLE.

07/19/2016
Components: ENGINE
Incident Date: 07/14/2016
Crash: No
Fire: No
Vehicle Identification Number: 5XXGN4A72DG******
Summary

CAR WAS RUNNING FINE OR SO I THOUGHT AND @ 1 WEEK AFTER GETTING MY OIL CHANGED THERE WAS EXCESSIVE EXHAUST/SMOKE AND MY SON AND I THOUGHT IT MIGHT BE BAD GAS OR CLOGGED INJECTORS. WE DROVE IT TO AZ AND BACK TO NV. CAR SEEMED TO RUN OK AT THAT POINT THEN MY DAUGHTER TOOK IT TO CA AND THE OIL LIGHT STARTED FLICKERING ON AND OFF AND FINALLY THE ENGINE LIGHT CAME ON. SHE TOOK IT TO A JIFFYLUBE WHERE THEY SAID IT HAD NO OIL. WHAT?!?!?! THE OIL WAS JUST CHANGED AT 47,000 MILES. PUT 4 QTS IN AND TOOK IT AAA TO RUN AN ENGINE DIAGNOSTIC. SAID EVERYTHING WAS FINE ACCORDING TO THE CODE THEY GOT AND RESET THE ENGINE LIGHT. WRONG AGAIN.. DAUGHTER DROVE AWAY AND SAME PROBLEM. TOOK IT BACK TO AAA WHERE THEY DETERMINED IT WAS AN INTERNAL ENGINE PROBLEM AND TO TAKE IT TO THE DEALERSHIP. SLUDGE EVERYWHERE IN THE ENGINE. MY CAR ONLY HAS 48,000 MILES ON IT AND I HAVE THE OIL CHANGED AS SCHEDULED. WAITING TO HEAR WHAT KIA IS GOING TO DO, BUT FROM THE SOUNDS OF THE PRIOR COMPLAINTS, THEY ARE NOT GOING TO HONOR THEIR WARRANTY. I CAN'T AFFORD $5,000+ TO REPLACE THE ENGINE IN MY CAR. THIS IS SO RIDICULOUS. THEY NEED TO HONOR THEIR WARRANTY FOR THEIR [XXX] ENGINES. *TR PARTS OF THIS DOCUMENT HAVE BEEN REDACTED TO PROTECT PERSONALLY IDENTIFIABLE INFORMATION PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6).

07/13/2016
Components: STRUCTURE
Incident Date: 07/08/2016
Crash: No
Fire: No
Vehicle Identification Number: 5XXGN4A72DG******
Summary

WHILE DRIVING ON A 2 LANE ROAD WITH MY SON AND A FRIEND, GOING ABOUT 25 MPH ON A CLEAR DAY AT NOON, WE HEARD WHAT SOUNDED LIKE A GUNSHOT COME FROM THE MOON ROOF CAUSING ME TO SWERVE. ONCE I WAS ABLE TO PULL OFF THE ROAD AND ASSESS THE SITUATION, WE FOUND THAT THE MOON ROOF HAD "EXPLODED" CAUSING THE ENTIRE THING TO CRACK AND REMAIN CRACKING, CAUSING TINY SHARDS OF GLASS TO FORM. IT WAS IMMEDIATELY UNDRIVEABLE.

07/09/2016
Components: ENGINE
Incident Date: 06/28/2016
Crash: No
Fire: No
Vehicle Identification Number: 5XXGN4A77DG******
Summary

SLUDGE IN ENGINE 45,000 MILES. WARRANTY WONT COVER AND APPARENTLY SERVICE CAMPAIGN MEANS NOTHING

06/30/2016
Components: ENGINE
Incident Date: 06/27/2016
Crash: No
Fire: No
Vehicle Identification Number: 5XXGM4A71DG******
Summary

I WAS DRIVING DOWN THE HIGHWAY AT 65 MPH AND I HEARD A LOUD NOISE, MY CAR STARTED SLOWING DOWN AND I COULD HEAR A CLANGING NOISE, I STOPPED AND PARKED AND IT WAS KNOCKING LOUDLY. STILL CAN'T DRIVE IT.

06/15/2016
Components: UNKNOWN OR OTHER
Incident Date: 06/12/2016
Crash: No
Fire: No
Vehicle Identification Number: 5XXGN4A76DG******
Summary

I HAVE HAD ISSUES WITH THE BATTERY SINCE 2014 I CALLED WHEN IT ORIGINALLY STARTED TO SEE IF THERE WERE RECALLS AND THEIR WASNT. THE CAR IS DEAD DUE TO BATTERY FAILURE IF YOU LEAVE IT FOR A MORE THAN 3-4 HOURS FOR EXAMPLE DRIVE IT TO WORK AND HAVE TO GET A JUMP AT THE END OF THE (5) SHIFT. IT IS WILL STOP FOR A WHILE THEN THE PROBLEM COMES BACK. IT STOPPED FOR ABOUT 6 MONTHS AND NOW IT HAS STARTED AGAIN

05/31/2016
Components: ENGINE
Incident Date: 05/20/2016
Crash: No
Fire: No
Vehicle Identification Number: 5XXGR4A68DG******
Summary

THE KIA OPTIMA I PURCHASED HAD LOW MILEAGE ONLY 46K BOUGHT IT ON MARCH 2016 WITH CARFAX SERVICE RECORDS SHOWING UP TO 26K MILES ON 5/4/15. APPERANTLY MY ENGINE HAD SLUDGE AND KIA IS VOIDING THERE MANUFACTURER WARRANTY DUE TO LACK OF MAINTENANCE. MY TURBO AND ENGINE NEED TO BE REPLACED, I FIND IT HARD TO BELIEVE THAT WITH IN A YEAR A CAR CSNIBEAT DEVELOPED SO MUCH SLUDGE, SEEMS THE CAR HAD ALREADY STARTED COLLECTING SLUDGE EVEN WITH REGULAR OIL CHANGES. KIA NEEDS TO TAKE ACTION AND HONOR THERE WARRANTY. NOW I CAN GO PASSED 40 MILES PER HOUR ON THE FREEWAY BECAUSE LACK OF POWER

05/05/2016
Components: STEERING,EXTERIOR LIGHTING
Incident Date: 04/15/2016
Crash: No
Fire: No
Vehicle Identification Number: 5XXGM4A71DG******
Summary

-1ST PROBLEM- HEADLIGHTS/ FOG LIGHTS SEEM TO BURN OUT WAY TOO OFTEN. I'VE OWNED CARS FOR OVER 30 YEARS AND NEVER HAD TO REPLACE BULBS AS OFTEN AS I DO WITH THIS CAR. -2ND PROBLEM- STEERING SEEMS TO BE DIFFICULT TO KEEP ON ROAD AND WHEEL SEEMS TO BE STICKING. I FIND MYSELF OVER-CORRECTING TO "UNLOCK" THE STEERING WHEEL. I HAVE A LONG DAILY COMMUTE, 184 MILES ROUND TRIP, SO MY 3 YEAR OLD CAR HAS OVER 100,000 MILES. I BOUGHT IT BRAND NEW AND NEVER HAD THE STEERING PROBLEM UNTIL RECENTLY. THE HEADLIGHTS BURNING OUT HAS BEEN ON GOING SINCE ABOUT 2 MONTHS AFTER BUYING THE CAR. OTHER THAN THOSE 2 THINGS, THE CAR HAS BEEN GREAT WITH GREAT GAS MILEAGE, GOOD RIDE, ETC. HOWEVER, THE STEERING PROBLEM SCARES ME NOW.

04/30/2016
Components: STEERING
Incident Date: 04/21/2016
Crash: No
Fire: No
Summary

AT SPEEDS ABOVE 50MPH, AFTER KIA PERFORMED AND ALIGNMENT AND NEW TIRES INSTALLED, THE STEERING REQUIRES CONSTANT CORRECTION. THERE ALSO APPEAR TO BE ALOT OF PLAY IN THE STEERING WHEEL. THE CAR WILL NOT DRIVE IN A STRAIGHT LINE. IT TAKES ALOT OF WORK CORRECTING THE STEERING.

04/23/2016
Components: STEERING
Incident Date: 03/02/2016
Crash: No
Fire: No
Vehicle Identification Number: 5XXGM4A78DG******
Summary

THE STEERING WHEEL MAKES A CLUNKING NOISE WHEN BARELY TURNING LEFT TO RIGHT, AND ALSO SHAKES WHEN GOING OVER BUMPS. THE CLUNK NOISE OCCURS ALL THE TIME EVEN WHEN IN PARK AND TURNING THE WHEEL LEFT TO RIGHT. FEELS AS THOUGH IT'S SOMETHING GOING BAD IN THE STEERING SHAFTS OR COLUMN.

03/23/2016
Components: AIR BAGS,SEAT BELTS
Incident Date: 03/02/2016
Crash: No
Fire: No
Summary

AIR BAG LIGHT CONSTANTLY STAYS ON WHILE DRIVING

03/16/2016
Components: VISIBILITY/WIPER
Incident Date: 03/16/2016
Crash: No
Fire: No
Vehicle Identification Number: 5XXGR4A65DG******
Summary

WHILE SITTING AT A STOP SIGN, MY SUNROOF EXPLODED. THE ROOF WAS OPEN AND THE WEATHER WAS SUNNY AND APPROACHING 70*.

02/24/2016
Components: ENGINE
Incident Date: 02/20/2016
Crash: No
Fire: No
Vehicle Identification Number: 5XXGN4A76DG******
Summary

BLOWN ENGINE

02/10/2016
Components: STEERING
Incident Date: 02/10/2016
Crash: No
Fire: No
Vehicle Identification Number: 5XXGM4A72DG******
Summary

EVERY SINCE I PURCHASED MY CAR, NEW I HAVE NOTICED A TUGGING OR PULLING WHEN I AM DRIVING OR TURNING. THE STEERING SEEMS TO 'STICK' AND SOMETIMES CAUSES ME TO OVER TURN. THIS HAS BEEN ON GOING AND THE DEALERSHIP SAYS 'IT'S PART OF THE CAR'. I DON'T AGREE AND FEEL THIS NEEDS TO BE LOOKED INTO, I SEE ALL THESE COMPLAINTS AND THEY ARE OF THE SAME ISSUE.

02/08/2016
Components: STEERING
Incident Date: 01/02/2016
Crash: No
Fire: No
Vehicle Identification Number: 5XXGN4A75DG******
Summary

STEERING WHEEL STICKS IN MIDDLE DRIVING DOWN THE ROAD, MAKES A CLICK WHEN IT BREAKS LOOSE. CAR IS ALMOST IMPOSSIBLE TO HOLD STRAIGHT DRIVING

02/04/2016
Components: STEERING
Incident Date: 11/18/2015
Crash: No
Fire: No
Vehicle Identification Number: 5XXGM4A79DG******
Summary

TL* THE CONTACT OWNS A 2013 KIA OPTIMA. WHILE DRIVING AT VARIOUS SPEEDS, THE CONTACT HAD TO APPLY A LITTLE BIT OF FORCE TO THE STEERING WHEEL IN ORDER TO STEER THE VEHICLE. THE FAILURE RECURRED ON NUMEROUS OCCASIONS. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 18,000.

01/12/2016
Components: ENGINE
Incident Date: 12/14/2015
Crash: No
Fire: No
Summary

PURCHASED A USED 2013 OPTIMA WITH 24,952 MILES ON 3/13/14. COMPLETED SCHEDULED 7500 MILE OIL CHANGES WITH SOME ONE OTHER THAN THE DEALERSHIP. AT 56337 MILES, THE CAR STARTED TO MAKE A CLATTERING NOISE DURING ACCELERATION. SOON AFTER THE ENGINE LIGHT CAME ON. IMMEDIATLY BROUGHT THE CAR INTO DEALSHIP AS IT WAS STILL UNDER WARRANTY. AFTER 4 HOURS OF WAITING, SERVICE TECH TOOK ME TO THE BACK AND SAID I HAD SLUDGE IN MY OIL AND NEEDED A NEW ENGINE AND WARRANTY WOULD NOT COVER BECAUSE IT LOOKED LIKE THE OIL HAD NOT BEEN CHANGED ON SCHEDULE. I ARGUED THE POINT KNOWING I HAD ALL CHANGES DONE. HE GAVE ME OTHER REASONS ...CHEAP OIL, WRONG OIL, ETC. DID SOME RESEARCH...THER ARE QUITE A FEW OF THE SAME COMPLAINTS!

01/11/2016
Components: STEERING
Incident Date: 10/01/2015
Crash: No
Fire: No
Summary

I PURCHASED MY 2013 KIA OPTIMA ON 9/29/2013. I DROVE IT LESS THAN A MONTH AND THE STEERING STARTED STICKING. I HAD TO JERK THE WHEEL TO GET IT LOOSE. TOOK CAR IN FOR SERVICE AND WAS TOLD , " THIS IS WHAT IT SHOULD DO". I AM NOT DUMB. I KNEW THEIR WAS SOMETHING WRONG. TOOK TO ANOTHER DEALER AND HAD TO CALL KIA CONSUMER TO GET IT DIAGNOSED. FOUND OUT SOME TYPE ELECTRIC MOTOR WAS GONE. GOT THE CAR BACK AND UPON DRIVING THE STEERING STARTED SPINING AROUND LIKE A MERRY GO ROUND. TOOK BACK TO KIA SERVICE PER THE CONSUMER OFFICE. I HAVE GOTTEN CAR BACK AND WAS TOLD, "_IT'S BETTER THAN IT WAS BY THE SERVICE DEPARTMENT"". NOW THE STEERING IS VERY TIGHT AND STIFF TO DRIVE. THE CAR PULLS TO THE LEFT AND RIGHT AND I FEEL LIKE I AM FIGHTING TO KEEP IT IN A STRAIGHT LINE. VERY EXHAUSTING TO DRIVE. NOW EBEN MAKING TURNS I'M S CURVE TO THE LEFT CAN SOMETIMES HEAR A LIST CLICKING NOISE. THESE CARS WITH STEERING PROBLEMS NEED TO BE RECALLED AND REPAIRED. SOMETHING HAS TO BE DONE BEFORE S FATAL ACCIDENT. ALL THESE ACTIONS TO PLACE WHILE DRIVING THE VEHICLE. IT HAPPENS ON STREETS AND ON THE HIGHWAY.

01/07/2016
Components: VEHICLE SPEED CONTROL
Incident Date: 01/06/2016
Crash: No
Fire: No
Vehicle Identification Number: 5XXGN4A72DG******
Summary

RECENTLY BOUGHT THIS CAR RIGHT BEFORE CHRISTMAS. WHEN TURNING OR PULLING OUT CAR TENDS TO STALL AND THE ACCELERATE S.

01/06/2016
Components: AIR BAGS
Incident Date: 12/31/2015
Crash: Yes
Fire: No
Vehicle Identification Number: 5XXGM4A74DG******
Summary

TL* THE CONTACT OWNED A 2013 KIA OPTIMA. WHILE DRIVING 50 MPH, THE CONTACT'S VEHICLE CRASHED INTO A DEER. THE AIR BAGS FAILED TO DEPLOY. A POLICE REPORT WAS FILED AND THERE WERE NO INJURIES. THE VEHICLE WAS DESTROYED AND TOWED TO AN INDEPENDENT MECHANIC. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS 58,000.

12/11/2015
Components: STEERING
Incident Date: 01/01/2015
Crash: No
Fire: No
Vehicle Identification Number: 5XXGN4A72DG******
Summary

TL* THE CONTACT OWNS A 2013 KIA OPTIMA. WHILE DRIVING AT A HIGH RATE OF SPEED, THE STEERING WHEEL WAS DIFFICULT TO TURN. THE CONTACT HAD TO APPLY FORCE TO THE STEERING WHEEL IN ORDER TO STEER THE VEHICLE. THE FAILURE RECURRED ON NUMEROUS OCCASIONS. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 30,000. ...UPDATED 02/08/16 *BF UPDATED 5/10/18*JB *CN

12/07/2015
Components: VISIBILITY
Incident Date: 11/14/2014
Crash: No
Fire: No
Vehicle Identification Number: KNAGM4A76D5******
Summary

2013 KIA OPTIMA. CONSUMER WRITES IN REGARDS TO VEHICLE WINDSHIELD VISIBILITY ISSUES. *SMD THE CONSUMER STATED WHEN IT RAINED, THE WINDSHIELD BECAME HAZY. THE LAST TIME, THE CONSUMER VISITED THE DEALER, HE WAS INFORMED THE WINDSHIELD HAD SOME SPOTTING AND IT WAS NORMAL. *JB

12/03/2015
Components: STEERING
Incident Date: 10/14/2015
Crash: No
Fire: No
Vehicle Identification Number: 5XXGN4A79DG******
Summary

THE STEERING WHEEL STICKS PULLING IN EITHER DIRECTION, FIRST NOTICED THIS AFTER 100000 MILES. THIS ALWAYS HAPPENS AT HIGHWAY SPEEDS.

11/16/2015
Components: AIR BAGS
Incident Date: 11/14/2015
Crash: Yes
Fire: No
Summary

I WAS TRAVELING 65MPH WHEN A DEER RAN OUT IN FRONT OF THE CAR. THE FRONT IN WAS CRUSHED IN AND THE AIRBAG DID NOT RELEASE. I WAS TOLD THAT WITH THE FORCE IMPACT OF THE DEER THE AIRBAG SHOULD HAVE CAME OUT.

11/16/2015
Components: AIR BAGS,VEHICLE SPEED CONTROL
Incident Date: 11/16/2015
Crash: Yes
Fire: No
Summary

TL* THE CONTACT OWNS A 2013 KIA OPTIMA. WHILE THE CONTACT'S MOTHER WAS BEHIND THE WHEEL AND THE VEHICLE WAS IDLING, THE VEHICLE ACCELERATED WHILE HER FOOT WAS ON THE BRAKE PEDAL. THE STEERING ABILITY FAILED AND PREVENTED HER FROM TURNING THE STEERING WHEEL. THE CONTACT'S MOTHER LOST CONTROL OF THE VEHICLE AND CRASHED INTO AN EMBANKMENT AND A DITCH. THE AIR BAGS FAILED TO DEPLOY. THERE WERE NO INJURIES AND A POLICE REPORT WAS FILED. THE VEHICLE WAS TOWED, PENDING THE INSURANCE COMPANY'S INVESTIGATION AND ANALYSIS. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE VIN WAS NOT PROVIDED. THE FAILURE MILEAGE WAS 56,500.

10/31/2015
Components: STEERING
Incident Date: 10/10/2015
Crash: No
Fire: No
Vehicle Identification Number: KNAGM4A75D5******
Summary

THE STEERING WHEEL IS 'COG-WHEELING' TO FAR LEFT OR RIGHT. CAN'T KEEP THE STEERING WHEEL NEUTRAL/CENTER TO KEEP THE VEHICLE STRAIGHT. EITHER THE STEERING WHEEL IS ROTATED JUST OFF THE CENTER, COGGED TOO FAR TO LEFT OR TOO FAR TO RIGHT. I NEED TO CONSTANTLY MAKE ADJUSTMENT AND ZIG-ZAG THROUGH THE STRAIGHT ROAD. THIS IS A COMMON PROBLEM WITH 2013 KIA OPTIMA, AND SHOULD BE ADDRESSED AND FIXED.

10/28/2015
Components: STEERING
Incident Date: 11/22/2012
Crash: No
Fire: No
Vehicle Identification Number: 5XXGM4A70DG******
Summary

WHILE TRAVELING AT HIGHWAY SPEEDS, THE STEERING WHEEL SEEMS TO STICK. WHEN IT RELEASES, THE VEHICLE WILL ALMOST OVER CORRECT SO THAT IT LOOKS LIKE "JERKY" STEERING/DRIVING. IT HAS DONE THIS FROM THE BEGINNING, I ASSUMED IT WAS BECAUSE IT WAS A NEWER VEHICLE, BUT IT'S STILL DOING IT. AND ON LONGER ROAD TRIPS, I GET WORN OUT FIGHTING THE STEERING WHEEL. NOT TO MENTION IT CAN BE A SAFETY HAZARD.

10/16/2015
Components: SEATS
Incident Date: 10/16/2015
Crash: No
Fire: No
Vehicle Identification Number: 5XXGM4A79DG******
Summary

I AM COMPLAINING ABOUT THE HEADREST. THERE NEEDS TO BE AN ADJUSTMENT FOR THE ANGLE OF THE HEADREST. THE HEADREST MOVES UP AND DOWN, FORWARD AND BACKWARD BUT THE ANGLE CAN NOT BE ADJUSTMENT.

10/12/2015
Components: UNKNOWN OR OTHER,ENGINE
Incident Date: 09/21/2015
Crash: No
Fire: No
Vehicle Identification Number: 5XXGM4A79DG******
Summary

I HAD MY OIL CHANGE AND TWO DAYS LATER THE OIL LIGHT CAME ON SO I TOOK IT BACK TO PIT STOP 500 AND HE'S SAID IT WAS LOW SO HE CHECK THE CAR SAID HE DIDN'T SEE ANY OIL LEAKS IF THE OIL LIGHT COMES ON AGAIN TAKE IT TO KIA. WHEN I LEFT THERE WHILE I WAS DRIVING I COULD SEE WHITE SMOKE COMING OUT MY PIPES. I TOOK IT TO THE KIA DEALERSHIP AND THEY SAID THE OIL WAS LOW PUT OIL IN IT AGAIN AND SAID DRIVE IT 500 MILES AND IF THE OIL LIGHT COME ON BRING IT BACK. WHILE DRIVING IT HOME IT STALLED IT WOULDN'T GO OVER 30 MILES AND WHITE SMOKE WAS COMING OUT THE PIPES SO I MADE A APPOINTMENT AND TOOK IT BACK NOW THE DEALERSHIP SAYS IT IS SLUDGE IN THE OIL. I HAD DID SOME RESEARCH AND DISCOVER TEN KIA WITH THE SAME EXACT PROBLEM AND SIX OF THEM ARE KIA OPTIMA

10/09/2015
Components: FUEL/PROPULSION SYSTEM
Incident Date: 10/01/2015
Crash: No
Fire: No
Summary

MY VEHICLE HAS 80K MILES ON IT AND IS SERVICED METICULOUSLY. I LOST ALL POWER TRYING TO ACCELERATE ONTO THE FREEWAY AND WAS ALMOST RAN DOWN BY A DUMP TRUCK. I WAS ABLE TO LIMP MY VEHICLE TO THE KIA DEALERSHIP TO FIND OUT THE PROBLEM WAS THE HIGH-PRESSURE FUEL PUMP. I ASSUMED THAT IT WOULD BE COVERED UNDER THE 100K WARRANTY ONLY TO FIND OUT THAT EVEN THOUGH THE CAR WON'T RUN WITHOUT THE FUEL PUMP, IT IS NOT COVERED UNDER THE POWERTRAIN WARRANTY. I CAN ONLY ASSUME THAT THEY HAVE ELIMINATED THIS PROBLEM FROM WARRANTY BECAUSE THERE HAVE BEEN SO MANY CASES OF HIGH-PRESSURE PUMP FAILURES ON KIA'S.. I WILL NEVER BUY ANOTHER KIA PRODUCT!!

10/01/2015
Components: STEERING
Incident Date: 08/31/2015
Crash: No
Fire: No
Vehicle Identification Number: 5XXGM4A71DG******
Summary

TL* THE CONTACT OWNS A 2013 KIA OPTIMA. WHILE DRIVING APPROXIMATELY 65 TO 70 MPH, THE STEERING WHEEL SWERVED TO THE RIGHT AND LEFT. THE CONTACT HAD TO PLACE FORCE ON THE STEERING WHEEL TO KEEP THE STEERING WHEEL UNDER CONTROL. THE VEHICLE WAS NOT TAKEN TO THE DEALER FOR DIAGNOSTIC TESTING. THE MANUFACTURER WAS NOT CONTACTED. THE FAILURE MILEAGE WAS 49,000.

09/18/2015
Components: STEERING
Incident Date: 09/14/2015
Crash: No
Fire: No
Summary

MY STEERING USED TO BE GREAT, WITH NO ISSUES. A FEW DAYS AGO MY STEERING WHEEL STARTED TO FIGHT ME WHILE I WAS DRIVING HOME FROM WORK. STRAIGHT, TURNING LEFT, TURNING RIGHT, IT SEEMED TO FIGHT ME NO MATTER THE SITUATION. ALL OF A SUDDEN, ANY TINY BUMPS IN THE ROAD THAT THE CAR COMES INTO CONTACT WITH THROWS THE STEERING WHEEL A DIFFERENT DIRECTION. ALSO, THE CAR VEERS RIGHT WHEN THE STEERING WHEEL IS PERFECTLY STRAIGHT. MY NORMAL DRIVE BEFORE THIS INCIDENT WAS PHENOMENAL, WITH NO COMPLAINTS... THE CAR TOOK TINY BUMPS IN THE ROAD BUT IT WAS NOT FELT IN THE STEERING WHEEL. I TOOK THE CAR TO A DEALERSHIP AND THEY "FIXED" THE PROBLEM BY ALIGNING MY TIRES AND UPDATING THE ELECTRICAL POWER STEERING SETTINGS. I WAS EXCITED TO GET BACK INTO MY CAR WITH THE PROBLEM FIXED BUT ALL I NOTICED AFTERWARDS WAS THAT THE STEERING WHEEL IS TIGHTER WITH THE SAME PROBLEMS. THE TIGHTNESS OF THE WHEEL DOES NOT MAKE THE PROBLEMS AS NOTICEABLE, BUT THE CAR STILL DIRECTS RIGHT WHEN THE STEERING WHEEL IS STRAIGHT, THE STEERING WHEEL IS JUMPING WITH EVEN THE SLIGHTEST BUMPS IN THE ROAD, AND DRIVING THE VEHICLE IS STRESSFUL AND UNCOMFORTABLE AS I ALWAYS HAVE TO BE ON HIGH ALERT - THIS IS NOT PLEASANT WHEN I DRIVE LONG DISTANCES EVERYDAY FOR WORK. NEEDS TO BE FIXED!

09/13/2015
Components: STEERING,SUSPENSION,VEHICLE SPEED CONTROL
Incident Date: 12/26/2013
Crash: No
Fire: No
Vehicle Identification Number: 5XXBN4A7XDG******
Summary

STEERING ,HARD TO KEEP IN LANES,LOUD HARD RIDE. WHILE TEST DRIVING MY 2013 KIA OPTIMA I TOLD MY SALES PERSON THAT I WAS HAVING TROUBLE KEEPING KEEPING IT ON THE ROAD. HE SAID THAT'S B/C ITS A NEW CAR. IT'LL EASE UP. I THOUGHT IT WAS LOUD & TOOK SMAL BUMPS LIKE A BIG POT HOLES. AND THE GAS PEDAL & ACCELERATION WAS WIERD. HE SAID BRING IT BACK & THE SERVICE DEPARTMENT WILL DRIVE IT & FIX IT. DON'T WORRY. WELL AFTER SEVERAL TRIPS TO THE SERVICE DEPARTMENT THEY SAID THEY COULD NOT EMULATE THE PROBLEM. I ASKED THEM TO LET ME DRIVE WITH SERVICE PERSON. COULD NOT DO. BREAK IT IN & IT'LL GO AWAY. WELL AT 11,000 MILES TOOK IT BACK & COMPLAINED . SAME ANSWER. NOW 19,703 MILES NOT ONLY DO I HAVE THE SAME PROBLEMS .THEY GOT WORSE. IN ADDITION MY PAINT SCRATCHES & CHIPS SO EASY THAT THERE HAD TO BE SOMETHING WRONG WITH MY PAINT. BACK TO SERVICE & BODY WORK THEY TOLD ME THAT WAS NORMAL. BRING IT IN FOR DETAILING & WE WILL GET IT LOOKING LIKE NEW! DON'T HAVE $175.00 TO DO THAT . I DO NOT GET CLOSE TO QUOTED GAS MILEAGE. IT HAS A MIND OF ITS OWN IT ACCELERATES & GEARS DON'T SHIFT .IT TAKES OFF OR DOESN'T ALL BY ITSELF. SEEMS LIKE TRANSMISSION TROUBLE. ITS SO LOUD I CANNOT USE HANDS FREE PHONE & CONVERSATIONS ARE DIFFICULT. THE STEERING IS SO OFF, I'M AFRAID I'LL GET PULLED OVER & FINED. VERY HARD TO KEEP ON ROAD. AND MY CAR SQUEAKS AS YOU GET IN & OUT OF MY CAR. VERY DISAPPOINTED. I WANT AN INVESTIGATION . I'M AFRAID IT WILL BE IN AN ACCIDENT & HURT MYSELF & OTHERS.

09/10/2015
Components: ELECTRICAL SYSTEM
Incident Date: 10/01/2014
Crash: No
Fire: No
Vehicle Identification Number: 5XXGR4A67DG******
Summary

WHEN FIRST BUYING THE CAR THERE WERE TIMES IT WOULD START REALLY HARD AND HAVE A LONG CRANK. IT SEEMED LIKE AFTER STARTING AND DRIVING A SHORT DISTANCE AND SHUTTING IT OFF THE CAR WOULD LONG CRANK WITH A HARD START. TOOK TO THE DEALERSHIP MULTIPLE TIME WITH NO FIX. I LOGGED THE OCCURRENCE FOR ALMOST 2 MONTHS WHEN THE FIELD TECHNICIAN CAME OUT HE COULD NOT DUPLICATE THE CONCERN AND SAID EVERYTHING LOOKS GOOD. 8 MONTHS LATER IT IS STILL DOING IT AND NOW HAS STARTED A NEW PROBLEM OFF NOT STARTING WHEN PUSH BUTTON AND BRAKE ARE PUSHED.

09/10/2015
Components: ENGINE
Incident Date: 09/09/2015
Crash: No
Fire: No
Vehicle Identification Number: 5XXGM4A75DG******
Summary

I LEASED THE KIA OPTIMA (2013) FOR 3 YEARS. WITH 4 MONTHS LEFT ON THE LEASE & 35,000 MILES LATER, EVERYTHING WAS PERFECT, NO ISSUES WHATSOEVER, UP UNTIL YESTERDAY MORNING WHILE DRIVING TO WORK. I WAS APPROACHING A 4-WAY STOP WHEN I HEARD WHAT SOUNDED LIKE THE SCREECH OR A SHORT BLAST OF A HAIRDRYER. DIRECTLY AFTER 'THE SOUND' I APPROACHED THE STOP SIGN, BUT EVEN AS I WAS SLOWING I FELT THAT THE CAR WAS SLUGGISH. I CAME TO A STOP. WHEN I TRIED TO GO AGAIN I REALIZED THE ENGINE HAD STOPPED. I TRIED A FEW TIMES TO START THE ENGINE BUT IT WAS COMPLETELY DEAD. I HAD TO GO TO WORK, SO I CALLED A FRIEND WHO IS A MECHANIC TO COME LOOK AT THE CAR. HE SAID HE WOULD TAKE THE BATTERY TO PEP BOYS TO HAVE IT CHECKED, WHICH HE DID, THEY SAID THE BATTERY WAS GOOD. HE ADVISED ME TO CALL THE CAR PROS KIA OF CARSON WHERE I LEASED THE CAR FROM AS IT WAS COVERED UNDER THE "100,000 MILE/10 YEAR WARRANTY". WHEN I GOT TO THE SERVICE DEPARTMENT THEY TOLD ME THEY NEEDED TO DO A DIAGNOSTIC WHICH WOULD COST $119 AND WOULD "PROBABLY BE COVERED BY THE WARRANTY BUT YOU NEED TO SIGN THIS FORM JUST IN CASE IT'S NOT" OF COURSE, WHEN THEY CAME BACK, THEY SAID I WAS NOT COVERERED UNDER THEIR WARRENTY BECAUSE THE ENGINE WAS "BAD' AND HAD COMPLETELY BLOWN DUE TO "BLACK SLUDGE'' IN THE OIL COMPARTMENT (THIS IS A COMPLETE LIE AS MY MECHANIC FRIEND CHECKED THE OIL THAT MORNING AND IT WAS GOOD!!!) AND THEY NEEDED RECEIPTS FOR ALL OF THE SERVICES TO MY CAR GOING BACK ONE YEAR AS THEY NEEDED TO KNOW WHO HAD BEEN TAMPERING WITH MY CAR! FOR THE RECORD, I HAVE ALL OF THE RECEIPTS FROM PEP-BOYS AND MY MECHANIC WHO HAVE DONE ALL OF MY OIL CHANGES RELIGIOUSLY. NOW I COME TO FIND OUT VIA RESEARCH ON THE INTERNET THAT THERE ARE LAW SUITS HAPPENING BETWEEN CONSUMERS WHO ARE BEING BLAMED FOR NOT DOING OIL CHANGES AND CAUSING CHRONIC ENGINE FAILURE BECAUSE KIA DON'T WANT TO HONOR THEIR WARRENTY!!!!

08/31/2015
Components: STEERING
Incident Date: 08/31/2015
Crash: No
Fire: No
Vehicle Identification Number: 5XXGN4A7XDG******
Summary

STEERING ISSUES AT HIGH SPEEDS ON EXPRESSWAY. VEHICLE GOES INTO OTHER LANES CONSTANTLY. I THOUGHT IT JUST NEEDED TO BE BROKEN IN BUT IT HAS NEVER GOTTEN BETTER. IT COULD CAUSE A TERRIBLE ACCIDENT IF NOT TAKEN CARE OF BY A RECALL. IF NOT, I WILL NOT BUY ANOTHER KIA.

08/17/2015
Components: ENGINE
Incident Date: 08/12/2015
Crash: No
Fire: No
Vehicle Identification Number: 5XXGN4A72DG******
Summary

THE EVENING OF 8/12/15 I WAS DRIVING DOWN A 4 LANE CITY ROAD, 2 LANES EACH DIRECTION. THE ENGINE COMPLETELY SHUT OFF LEAVING ME WITH NO POWER AND IN A VERY DANGEROUS SITUATION WITH SUDDEN DECELERATION AND VEHICLES COMING UP FROM BEHIND. FORTUNATELY, NO ONE HIT ME AND I WAS ABLE TO MOVE THE CAR OUT OF TRAFFIC. NO ENGINE MAINTENANCE/WARNING LIGHTS CAME ON PRIOR TO THE ENGINE FAILURE. WE HAVE BEEN INFORMED THE ENGINE IS LOCKED UP AND WILL NEED COMPLETELY REPLACE WITH A NEW ENGINE. ROUTINE MAINTENANCE, INCLUDING KIA'S 22,500 MILE RECOMMENDED MAINTENANCE WAS PERFORMED ONLY 16 DAYS PRIOR ON 7/27/15. DAVE GREEN, KIA ARAPAHOE SERVICE MANAGER, INFORMED TODAY (8/17/15) THAT THEY HAVE SEEN SEVERAL INSTANCES OF THIS IN THE PAST WEEK. THEY BELIEVE THERE IS A CONNECTION TO THE HOT WEATHER. WHAT EVER THE CAUSE THIS HAS A VERY HIGH POTENTIAL TO CAUSE DEATH OR EXTREME INJURY.

07/31/2015
Components: STEERING
Incident Date: 07/20/2015
Crash: No
Fire: No
Summary

WHEN TURNING MY STEERING WHEEL THERE IS A CLICKING SOUND, IT FIRST STARTED WHEN YOU MAKE A RIGHT TURN, NOW REGARDLESS OF WHICH WAY YOU TURN THE STEERING WHEEL THERE IS A CLICKING NOISE.

07/31/2015
Components: STEERING
Incident Date: 07/31/2015
Crash: No
Fire: No
Summary

CAR STARTED HAVING A CLICKING NOISE WHEN TURNING STEERING WHEEL TO BOTH RIGHT AND LEFT. CAR HAS BEEN PULLING TO THE RIGHT ON THE HIGHWAY, WILL EVEN PULL TO THE RIGHT AT LOW SPEED RATE. CAR WAS BOUGHT BRAND NEW, SHOULD NOT BE HAVING STEERING ISSUES.

07/24/2015
Components: ENGINE
Incident Date: 07/21/2015
Crash: No
Fire: No
Summary

WAS DRIVING TO WORK(2013 KIA OPTIMA APPX 32000 MILES) AS I ACCELERATED TO MERGE ON THE INTESTATE, A LARGE CLOUD OF SMOKE CAME OUT OF THE EXHAUST,THERE WAS NO INDICATION OR ANY WARNING, THERE IS NO MAINTENANCE LIGHT TO INDICATE THERE IS A PROBLEM WITH THE VEHICLE.I TOOK THE VEHICLE TO MY KIA DEALERSHIP THEY REMOVED THE VALVE COVER AND WAS TOLD THERE IS EXCESSIVE SLUDGE ON THE ENGINE THAT I WOULD NEED A NEW ENGINE, THIS IS NOT COVER BY KIA WARRENTY,AFTER DOING SEVERAL DAY OF RESEARCH I HAVE DISCOVERED THAT THERE ARE MANY KIA OWNER WHO ARE EXPERIENCING THE SAME TYPE OF PROBLEMS WE ARE BEING TOLD THAT EXCESSIVE SLUDGE IS THE CAUSE BUT MOST MECHANIC KNOW THAT SLUDGE IS A SYMPTOM NOT A CAUSE, AND WHAT IS EXCESSIVE 1%OR 5% WHO MAKES THAT DETERMANITION? I HAVE DONE REGULAR OIL CHANGES MYSELF. I CONTACTED THE KIA HOME OFFICE AND AM WAITING FOR A REPLY.

07/17/2015
Components: POWER TRAIN,ENGINE,FUEL/PROPULSION SYSTEM
Incident Date: 07/23/2014
Crash: No
Fire: No
Summary

FUEL WILL HEAT UP AND BUBBLE OUT OF FUEL TANK AFTER EXTENDED PERIODS OF IDLING. 4 HOURS IDLING WITH 3/4 FULL FUEL TANK. LIQUID FUEL AND VAPORS ESCAPING FROM GAS CAP AND DRIPPING DOWN THE SIDE OF THE CAR.

07/17/2015
Components: ELECTRICAL SYSTEM,SERVICE BRAKES
Incident Date: 10/04/2013
Crash: No
Fire: No
Vehicle Identification Number: 5XXGM4A77DG******
Summary

MY 2013 KIA OPTIMA'S BRAKE AND GAS PEDAL WILL VIBRATE/GRIND WHILE DRIVING IN WET CONDITIONS. IT STARTED THE DAY I BOUGHT IT. WHILE I WAS SIGNING PAPERS, IT STARTED TO RAIN. DURING THE DRIVE HOME (IMMEDIATELY) I NOTICED VIBRATIONS THROUGH THE PEDAL. I ASKED ABOUT IT AND THEY STATED IT WAS NORMAL. SINCE IT DID IT IMMEDIATELY, NOW I SEE SIMILAR COMPLAINTS AND NO LONGER THINK I AM CRAZY. I HAVE HAD THIS VEHICLE SINCE OCTOBER 2013 AND THE ISSUE PERSISTS ALSO MY BACKUP CAMERA SOMETIMES DOES NOT ENGAGE. A FEW TIMES THE RADIO SYSTEM GETS STUCK ON STUPID (WONT TURN ON), BUT THIS ONLY HAPPENS WHEN THE BACK UP CAMERA HAS ISSUES. AND THIS WEEK 7/2015 MY JUKEBOX STOPPED WORKING PROPERLY. LUCKILY, I FOUND THE RESET SWITCH NEAR THE VOLUME CONTROL AND IT WORKS AGAIN :) MA 10/8 UPDATED 3/22/2016*JS

06/26/2015
Components: SERVICE BRAKES
Incident Date: 03/01/2013
Crash: No
Fire: No
Vehicle Identification Number: 5XXGN4A75DG******
Summary

MY 2013 KIA OPTIMA EX BRAKE WILL VIBRATE/GRIND EXTREMELY BAD UNDER MY FOOT. THE CAR BRAKE DOES THIS EVERY TIME I AM DRIVING IN WET CONDITIONS. THE FIRST TIME, WHICH WAS ABOUT 2 WEEKS AFTER GETTING MY CAR, WAS AFTER I HAD IT WASHED. IT ALSO DOES IT WHILE DRIVING IN WET ROAD CONDITIONS. I CONTACTED KIA AT THE FIRST OCCURRENCE AND WAS TOLD IT WAS MY ABS SYSTEM, FOLLOWED BY A DESCRIPTION OF WHAT THAT MEANS AND IT'S FUNCTION. HOWEVER, I KNOW THIS IS NOT NORMAL ABS PERFORMANCE, AS WOULD ANY OTHER DRIVER. NOT ONLY DOES THIS MALFUNCTION DISTRACT MY ATTENTION WHEN IT HAPPENS, IT CONTRADICTS THE PURPOSE OF ABS! IT SCARES ME WHEN IT IS HAPPENING, ENOUGH FOR ME TO LOOSE FOCUS. THIS HAS BEEN HAPPENING FOR APPROXIMATELY 28 MONTHS SO FAR.

06/17/2015
Components: SEAT BELTS
Incident Date: 12/17/2012
Crash: No
Fire: No
Vehicle Identification Number: 5XXGN4A75DG******
Summary

REAR SEAT BELTS IN CLOTH SEAT CONFIGURATION DO NOT HOLD THE BUCKLE IN AN EXPOSED POSITION SO THAT A CHILD OR AN ADULT CAN REASONABLY OPERATE IT. MOST VEHICLES HAVE A PLASTIC SHEATH THAT HOLD THE BUCKLE EXPOSED SO THAT IT IS ACCESSIBLE. IT IS ALMOST IMPOSSIBLE TO PUT A CHILD SEAT ON THE SEAT AND THEN ATTEMPT TO BUCKLE A CHILD IN PLACE. THIS DESIGN IS A SAFETY HAZARD AS USERS WILL BE FRUSTRATED AND OMIT USING THE REAR SEAT BELTS.

05/29/2015
Components: VEHICLE SPEED CONTROL
Incident Date: 05/28/2015
Crash: No
Fire: No
Vehicle Identification Number: KNAGM4A7XD5******
Summary

TL* THE CONTACT OWNS A 2013 KIA OPTIMA. WHILE DRIVING AT APPROXIMATELY 20 MPH, THE GEARS FAILED TO SHIFT AND THE ENGINE WARNING LIGHT ILLUMINATED. THE VEHICLE WAS ABLE TO RESTART. THE VEHICLE WAS TAKEN TO A DEALER WHO DIAGNOSED THAT THE VEHICLE SPEED SENSOR FAILED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 76,678.

05/29/2015
Components: STEERING
Incident Date: 09/25/2013
Crash: No
Fire: No
Vehicle Identification Number: KNAGM4A70D5******
Summary

SHORTLY AFTER BUYING MY BRAND NEW 2013 KIA OPTIMA LX I NOTICED ISSUES WITH THE STEERING WHEN TRAVELING AT HIGHWAY SPEEDS. WHEN DRIVING ON ANY TYPE OF HIGHWAY THE CAR WONDERS ONCE I REACH HIGHWAY SPEEDS (USUALLY 65MPH OR MORE). THE FIRST TIME I NOTICED THIS IT WAS A WINDY DAY AND I THOUGHT MAYBE IT WAS JUST DUE TO THE HIGH WINDS... BUT, I'VE NOTICED THIS SAME ISSUE EVERY TIME I DRIVE ON THE HIGHWAY, EVEN WHEN THERE IS LITTLE TO NO WIND. THE CAR REFUSES TO STAY IN A STRAIGHT LINE, CONSTANTLY VEERING LEFT AND RIGHT (EVEN ON A FLAT SURFACE). THE STEERING WHEEL BARELY MOVES, BUT THE CAR ITSELF WILL WONDER BACK AND FORTH, REQUIRING CONSTANT CORRECTION BY THE DRIVER. THE DEALERSHIP HAS REPEATEDLY SAID ITS THE SLOPE IN THE ROAD, EVEN THOUGH I'VE TOLD THEM I'VE EXPERIENCED IT ON MULTIPLE HIGHWAYS. NOW I AM NOTICING THE SAME PROBLEM AT REGULAR SPEEDS OF 35MPH AND MORE. THE STEERING WONDERS AND MY SUSPENSION SEEMS NONEXISTENT. SIMPLE TAR LINES IN THE PAVEMENT FEEL LIKE I'M DRIVING OVER POTHOLES. DEALERSHIP SAYS THEY DO FEEL A BIT OF A ROUGH RIDE, BUT SEE NOTHING WRONG WITH THE CAR. THESE ISSUES COMBINED MAKE DRIVING UNSAFE AND AT TIMES, SCARY. I HOPE SOMETHING IS DONE SOON ABOUT THE MULTIPLE COMPLAINTS OWNERS HAVE SUBMITTED ABOUT THIS ISSUE. I LOVE THE CAR, OTHER THAN THE STEERING ISSUE.

05/25/2015
Components: STEERING
Incident Date: 05/09/2015
Crash: No
Fire: No
Vehicle Identification Number: 5XXGN4A72DG******
Summary

I WAS TRAVELING ON 85 NORTH AT AN APPROXIMATE SPEED OF 70 MPH WHEN THE STEERING WHEEL BECAME REALLY STIFF AND IT WAS VERY HARD TO MOVE TO THE LEFT OR RIGHT! FINALLY IT RELEASED AND I WAS ABLE TO MOVE IT AGAIN. I DIDN'T REALLY THINK THAT THERE WAS A POSSIBLE ISSUE BUT MY FRIEND SUGGESTED THAT I SEARCH THE INTERNET FOR ANY RECALLS REGARDING STEERING. IN SEARCHING THE INTERNET I FOUND 100+ COMPLAINTS REGARDING THIS SAME ISSUE FOR 2012-2013 MODEL KIA OPTIMAS. THIS IS A REAL SAFETY ISSUE THAT CAN RESULT IN INJURY IF THE STEERING REMAINS LOCKED WHILE DRIVING! PLEASE INVESTIGATE THIS MATTER!

05/22/2015
Components: STEERING
Incident Date: 05/17/2015
Crash: No
Fire: No
Vehicle Identification Number: 5XXGM4A79DG******
Summary

I BOUGHT THE CAR WITH 17996 MILES. AFTER A FEW MILES DRIVING ON THE I-95 I NOTICED THAT THE 2013 OPTIMA HAS A VERY WEIRD STEERING PROBLEM WHILE DRIVING OVER 50MPH. IT'S VERY HARD TO KEEP IT IN A STRAIGHT PATH. YOU HAVE TO CONSTANTLY MAKE ADJUSTMENTS TO THE STEERING WHEEL IN ORDER TO KEEP ON THE CORRECT LANE. I TOOK IT BACK TO THE DEALER A COUPLE DAYS LATER AND TOLD THEM THAT I'VE SEEN MULTIPLE COMPLAINS OF THIS KNOWN ISSUE ON THE INTERNET. I'VE ALSO TOLD THEM THAT THERE IS A PATCH THAT WAS RELEASED ON APRIL 2015 BUT THEY SAID IT WOULDN'T APPLY FOR MY CAR. IT'S VERY UNSAFE. KIA NEEDS TO GIVE SPECIAL ATTENTION TO THIS ISSUE AND TAKE IMMEDIATE ACTION AS IT'S VERY UNSAFE.

05/22/2015
Components: SERVICE BRAKES
Incident Date: 04/15/2015
Crash: No
Fire: No
Vehicle Identification Number: 5XXGM4A7XDG******
Summary

I WAS DRIVING DOWN A MODERATELY STEEP SLOPE AND WHEN I APPLIED THE BREAKS TO MAKE A RIGHT TURN I COULD FEEL A SHAKING ON THE BREAK PETAL ABOUT A 20 SECOND DURATION. THIS HAS HAPPENED TWICE. BOTH WHEN I WAS DRIVING AND MY WIFE WAS DRIVING.

05/21/2015
Components: STEERING
Incident Date: 05/31/2013
Crash: No
Fire: No
Vehicle Identification Number: 5XXGN4A75DG******
Summary

MY WIFE'S 2013 OPTIMA HAS VERY STIFF STEERING WHILE ON THE INTERSTATE OR LONG STRETCH ROAD. IT'S VERY HARD TO STAY IN A STRAIGHT LINE. THE STEERING LOCKS WHEN GOING STRAIGH AND IT FEELS LIKE IT CATCHES WHEN YOU TURN LEFT OR RIGHT. I IGNORED IT FOR THE FIRST FEW MONTHS THINKING MAYBE A "BREAK IN" STAGE. STILL AT 40K MILES IT'S THE EXACT SAME WAY. IT'S VERY UNSAFE. I NOTICED I'M NOT THE ONLY ONE WITH THIS PROBLEM. I HOPE KIA FIXES THIS PROBLEM. MAY BE MY LAST KIA CAR!!!

05/15/2015
Components: SERVICE BRAKES
Incident Date: 05/15/2015
Crash: No
Fire: No
Vehicle Identification Number: 5XXGN4A7XDG******
Summary

I WAS DRIVING MY CAR DOWN A HILL, I HAD THE RIGHT OF WAY SO I DID NOT NEED TO ENGAGE MY BRAKES AT A STOP LIGHT AT THE BOTTOM OF THE HILL. THE EMERGENCY PARKING BRAKES AUTOMATICALLY ENGAGED FOR NO APPARENT REASON. I COULD HAVE EASILY BEEN HIT BECAUSE OF THIS MALFUNCTION. I HAD TO PULL OVER IN A PARKING LOT AND BEFORE I COULD PARK THE CAR, IT COMPLETELY LOCKED UP AS PULLED IN. I WAS FORCED TO STOP IN THIS MIDDLE OF A NARROW PARKING LOT BLOCKING CARS FROM BEING ABLE TO EXIT THEIR SPOTS. I CALLED KIA ROADAIDE ASSISTANCE, WHO INSTEAD OF GETTING ME HELP, TRANSFERED ME TO A LOCAL DEALER WHO WAS UNABLE TO PROVIDE ANY HELP. NOT ONLY DID MY CAR FAIL ME, KIA CUSOTMER SERVICE DID AS WELL. .

05/12/2015
Components: STEERING
Incident Date: 05/01/2014
Crash: No
Fire: No
Summary

WIFE'S 2013 OPTIMA HAS A VERY STIFF STEERING WHILE ON THE INTERSTATE. IT'S VERY HARD TO STAY IN A STRAIGHT LINE. ITS ALMOST AS IF THE STEERING LOCKS AT 12 OCLOCK AND IT BREAKS FREE AT ANY LEFT OR RIGHT MOVEMENT. OVER CORRECTING IS INEVITABLE. WE IGNORED IT FOR THE FIRST FEW MONTHS THINKING MAYBE IT'S JUST IN A "BREAK IN" STAGE. NOW AT 30K MILES IT'S THE EXACT SAME WAY. DEALER SAYS IT'S NORMAL AND WANTS ME TO PAY TO HAVE IT CHECKED OUT CAUSE THERE ARE NO RECALLS. IT'S VERY UNSAFE. I'M OBVIOUSLY NOT THE ONLY ONE WITH THIS PROBLEM. I HOPE KIA MAN'S UP AND FIXES THIS PROBLEM.

05/06/2015
Components: ENGINE
Incident Date: 02/21/2015
Crash: No
Fire: Yes
Vehicle Identification Number: 5XXGM4A7XDG******
Summary

MY WIFE, SON AND I WERE ON THE WAY HOME FROM TOWN IN OUR 2013 KIA OPTIMA. I STOPPED AT A LOCAL GROCERY STORE TO PICK SOME EGGS AS MY WIFE AND SON STAYED IN THE CAR. I TURNED THE CAR OFF AND WENT INTO THE STORE FOR ABOUT 7-8 MINUTES, WHEN I WALKED OUT THE DOOR MY SON CAME RUNNING UP TO ME YELLING OUR CAR IS ON FIRE, YOU COULD SEE THE FLAMES COMING OUT OF THE HOOD AND BOTTOM OF CAR. THE CAR WAS A TOTAL LOSS. WHEN I CONTACTED THE KIA DEALERSHIP THEY DID NOT SEEMED TO CONCERN AND GAVE ME THE NUMBER TO REPORT. AFTER DOING SO I RECEIVED A CALL FROM KIA CORPORATE A DAY LATER ASKING QUESTIONS. THEY WANTED ME TO SEND THEM PICTURES OF THE FIRE TO DO THEIR INVESTIGATION BECAUSE THEY ONLY HAD TWO ENGINEERS WHO COULD LOOK INTO THIS. IT IS NOW MAY AND STILL I HAVE NOT HEARD ANYTHING. I HAVE MADE CONTACT WITH THE DEALERSHIP NUMEROUS TIMES AND SENT EMAILS TO KIA CORPORATE. MY WIFE & KID WAS IN THIS CAR WHEN IT CAUGHT FIRE WHILE PARKED AND NOT RUNNING AT A PARKING LOT. THIS IS RIDICULES. *TR

05/05/2015
Components: POWER TRAIN
Incident Date: 06/12/2013
Crash: No
Fire: No
Vehicle Identification Number: 5XXGN4A73DG******
Summary

TL* THE CONTACT OWNS A 2013 KIA OPTIMA. THE CONTACT STATED THAT WHILE ATTEMPTING TO ACCELERATE FROM A STAND STILL POSITION, THE VEHICLE WOULD SHUDDER AND FAILED TO ACCELERATE. THE VEHICLE WAS TAKEN TO THE DEALER. THE TECHNICIAN STATED THAT THIS WAS A NORMAL OCCURRENCE. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE VEHICLE WAS NOT REPAIRED. THE FAILURE MILEAGE WAS 2,320.

05/03/2015
Components: STEERING
Incident Date: 07/05/2014
Crash: No
Fire: No
Vehicle Identification Number: KNAGM4A74D5******
Summary

BOUGHT THE CAR WITH ONLY 27 MILES ON IT. WE TOOK CAR TO DEALER TO GET FIRST OIL CHANGE AND ASKED THEM TO CHECK THE STEERING BECAUSE THE CAR IS VERY HARD TO CONTROL, ESPECIALLY ON THE FREEWAY. DEALER SAID THE ELECTRONIC STEERING WAS ALREADY SET TO THE LEAST SENSITIVE SETTING. DRIVING IN A STRAIGHT LINE IS NEAR IMPOSSIBLE, ESPECIALLY ON FREEWAY. IT IS ALL OVER THE ROAD AND REQUIRES CONSTANT CORRECTION TO STAY IN YOUR LANE. IT HAS DONE THIS FROM THE BEGINNING. I'M SURE KIA WILL JUST IGNORE THIS PROBLEM BECAUSE THAT IS WHAT THEY DID WHEN I CONTACTED THEM BEFORE ABOUT A DIFFERENT ISSUE. I ALREADY HAVE CALLED KIA ABOUT THE FACT THAT MY CAR GETS NOWHERE NEAR THE STATED MPG. THEY TOLD ME THERE WAS NOTHING I COULD DO BECAUSE MY CAR WAS NOT INCLUDED IN THE LIST OF CARS WITH OVERSTATED MPG. SO I WOULDN'T BE SURPRISED IF THEY IGNORE THIS ISSUE AS WELL. THIS STEERING PROBLEM IS A BIG ISSUE AND NEEDS TO BE ADDRESSED. HOW MANY ACCIDENTS AND COMPLAINTS HAVE TO BE FILED BEFORE KIA DOES SOMETHING ABOUT IT? THIS CAR ALSO SKIDS EASILY IN THE RAIN. *TR

04/14/2015
Components: ENGINE
Incident Date: 04/13/2015
Crash: No
Fire: Yes
Summary

HAD OIL CHANGE 5 DAYS PRIOR, AND RECALL FOR ACCELERATION. CALLED THE,DEALERSHIP BECAUSE I HEARD A KNOCKING NOISE IN THE FRONT END. WAS ON MY WAY TO DEALERSHIP ON THE,EXPRESSWAY, CAR LOST POWER, PUT IT IN NEUTRAL AND PULLED TO RIGHT SIDE OF XWAY..CAR FILLED WITH SMOKE AND FULLY ENGULFED IN FLAMES. WAITING TO HEAR IF INSURANCE IS LOOKING INTO FAULTY WORK WITH RECALL OR OIL CHANGE. *TR

03/18/2015
Components: STEERING
Incident Date: 03/18/2015
Crash: No
Fire: No
Vehicle Identification Number: 5XXGN4A77DG******
Summary

AT HIGHWAY SPEEDS, THE STEERING BECOMES VERY STIFF AND RIGID. TO MAKE MINOR ADJUSTMENTS TO STAY WITHIN YOUR LANE, A SIGNIFICANT AMOUNT OF FORCE IS REQUIRED. THIS RESULTS IN OVER CORRECTING CAUSING YOU TO BASICALLY SWERVE DOWN THE LANE. ADDITIONALLY, THIS DIFFICULT STEERING RESULTS IN DRIVER FATIGUE AND FRUSTRATION. ANY OF THESE FACTORS COULD EASILY RESULT IN A CRASH AT HIGHWAY SPEEDS. KIA STATES THE STEERING FALLS WITHIN THEIR NORMAL "SPECS", HOWEVER THIS IS CLEARLY A SAFETY CONCERN. *TR

03/14/2015
Components: STEERING
Incident Date: 10/11/2014
Crash: No
Fire: No
Vehicle Identification Number: 5XXGN4A70DG******
Summary

WHILE DRIVING AT NORMAL HIGHWAY SPEEDS THE STEERING WHEEL SEEMS TO STICK. YOU HAVE TO USE FORCE TO TURN THE WHEEL AND THEN THE CAR IS ALL OVER THE ROAD. I HAVE NEVER HAD THIS ISSUE BEFORE. THE ALIGNMENT WAS CHECKED AND WAS GOOD. THE CAR HAS NEW TIRES BUT STILL DID IT WHILE IT HAD THE FACTORY OEM TIRES ON IT. AFTER RESEARCH I UNDERSTAND THE 2013 HAS AN ELECTRONIC STEERING MODULE AND SEVERAL PEOPLE HAVE HAD THIS SAME COMPLAINT BUT KIA WILL NOT DO ANYTHING ABOUT IT. *TR

03/04/2015
Components: ENGINE
Incident Date: 02/19/2015
Crash: No
Fire: Yes
Vehicle Identification Number: 5XXGR4A67DG******
Summary

ON 2/19/2015 AT 8:30 A.M. MY WIFE DROVE OUR 2013 KIA OPTIMA APPROXIMATELY 6 MILES TO THE LOCAL SUPERMARKET AND THEN DROVE THE 6 MILES BACK HOME. MAXIMUM SPEEDS REACHED WERE NO MORE THAN 50 MPH WITH THE MAJORITY OF THE DRIVE BEING AT 35 MPH. ABOUT HALFWAY HOME SHE NOTICED AN UNFAMILIAR SMELL BUT WAS NOT SURE WHAT IT WAS, AND THE CAR SEEMED TO BE DRIVING NORMALLY AND NO WARNING LIGHTS EVER CAME ON. AS SHE PULLED INTO THE GARAGE AT OUR HOME SHE THEN NOTICED SMOKE COMING FROM UNDER THE HOOD. SHE IMMEDIATELY OPENED THE HOOD AND SAW FLAMES SHOOTING OUT FROM THE BACK OF THE ENGINE COMPARTMENT NEAR THE TURBO. SHE RAN INTO THE HOUSE AND GRABBED A FIRE EXTINGUISHER. SHE USED THE ENTIRE EXTINGUISHER TO PUT OUT THE FLAMES. I CAME HOME AND TOGETHER WE PUSHED THE VEHICLE OUT OF THE GARAGE AND CALLED KIA. THE VEHICLE WAS THEN TOWED 43 MILES AWAY TO THE CLOSEST KIA DEALERSHIP. KIA COOPERATE CONSUMER AFFAIRS DIVISION WAS IMMEDIATELY IN CONTACT WITH US, WE STATED THAT WE NO LONGER FELT SAFE WITH THIS VEHICLE AND WANTED IT REPLACED. THE DEALERSHIP INFORMED US THAT THEY COULD NOT EVEN TOUCH THE VEHICLE UNTIL AN INVESTIGATOR FROM KIA CORP. LOOKED AT THE VEHICLE. AFTER PICTURES OF THE INCIDENT WERE RECEIVED BY COOPERATE THE WHOLE SITUATION CHANGED. I FEEL THAT SINCE THE VEHICLE WAS NOT BURNED BADLY (ONLY BECAUSE OF MY WIFE'S QUICK ACTION) KIA IS NOT TREATING THIS AS SERIOUS AS THEY SHOULD ANYMORE. I WAS INFORMED BY KIA CORPORATE THAT THEY WOULD BE FIXING THE VEHICLE UNDER WARRANTY AND RETURNING IT TO US. I HAVE BEEN IN CONTACT WITH THE DEALERSHIP AND THEY HAVE TOLD ME THE VEHICLE WAS DRIVEN ONCE FOR A SHORT PERIOD AND WHEN IT RETURNED THE TURBO CHARGER WAS "GLOWING RED HOT LIKE LAVA" THEY ALSO SAID THAT CORP. ENGINEERS FROM KIA WERE PERFORMING TESTS REMOTELY AND THAT NO ATTEMPTS HAD EVEN BEEN MADE TO TRY AND FIX THE PROBLEM YET. ....UPDATED 06/09/15*BF

03/02/2015
Components: STEERING
Incident Date: 02/27/2015
Crash: No
Fire: No
Summary

DURING A TRIP THAT WAS ONLY 100 MILES ONE WAY I HAD TO CORRECT THE STEERING SO MANY TIMES THAT ON THE RETURN TRIP I WAS SO TIRED I DID NOT WANT TO DRIVE ANY MORE THAT EVENING. I HAD TO CONSTANTLY CORRECT THE STEERING (RIGHT OR LEFT) AND DREADED THE RETURN TRIP. I HAVE SEEN MANY SIMILAR COMPLAINTS FILED. I AM EXPECTING THE U.S. GOVT. TO HELP US FIND A SOLUTION TO THIS DANGEROUS PROBLEM. DEALER CLAIMS THERE IS NOTHING WRONG WITH THE CAR. I ASKED THE CUSTOMER SERVICE PERSON TO GOOGLE THE PROBLEM, OF COURSE HE REFUSED. HE EXPLAINED HE KNEW OF NO OTHER COMPLAINTS. I DON'T THINK HE WAS BEING HONEST, HOWEVER THAT IS JUST MY OPINION. SOMEBODY PLEASE HELP! *TR

02/26/2015
Components: POWER TRAIN,VEHICLE SPEED CONTROL,ENGINE
Incident Date: 02/25/2015
Crash: No
Fire: No
Summary

AFTER COMING TO A COMPLETE STOP AT A STOP SIGN, WHEN I TRIED TO ACCELERATE TO TURN ONTO A BUSY ROAD MY CAR LOST POWER HALFWAY INTO THE INTERSECTION. THIS HAS HAPPENED TWICE. MY FIRST REACTION WAS TO PUSH HARDER ON THE GAS PEDAL, AS THERE WERE CARS COMING AT ME FROM BOTH DIRECTIONS, AND AFTER A FEW SECONDS THE CAR VIOLENTLY LURCHES FORWARD AND REGAINS POWER. THIS IS A TERRIFYING ISSUE AND A SERIOUS SAFETY THREAT. I HAD 2 CHILDREN AGES 8 AND 12 IN MY VEHICLE BOTH TIMES THIS HAS HAPPENED.

02/23/2015
Components: EXTERIOR LIGHTING
Incident Date: 02/22/2015
Crash: No
Fire: No
Vehicle Identification Number: 5XXGNA&XDG1******
Summary

MY HEADLIGHT WENT OUT SUNDAY, 2/23/2015. I PURCHASED A BULB FROM OUR LOCAL AUTO PARTS STORE AND WENT HOME , THINKING I COULD CHANGE THE BULB MYSELF. I TOOK OUT MY TRUSTY CAR MANUAL AND TRIED TO GET DIRECTIONS ON CHANGING THE BULB MYSELF. AFTER FOLLOWING THE INSTRUCTIONS, I WAS STILL UNABLE TO GET TO THE BULB. AT THIS POINT I WENT TO THE INTERNET. MY KIA WILL BE 2 YEARS OLD IN MAY 2015. LOW AND BEHOLD, I FIND OUT YOU HAVE TO TAKE OFF THE FRONT BUMPER JUST TO CHANGE THE HEADLIGHT. IN A PANIC, I CALL THE DEALERSHIP, SALE KIA OF KINSTON, NC, THEY INFORM ME THAT EVEN THOUGH I HAVE THE BULB, IT WILL COST ME $100.00 TO TAKE OFF THE BUMPER, JUST TO CHANGE THE LIGHT. MAYBE I SHOULD BUY ANOTHER BULB AND CHANGE BOTH AND THAT WAY I COULD BE SAVING MYSELF ANOTHER $100.00. THIS IS THE SECOND KIA I HAVE OWNED. I TRADED MY AMANTI WHICH WAS 6 YEARS OLD FOR THIS VEHICLE. I GOT NONE OF THE ADVERTISED PERKS, LOYALTY BONUS OR ANY OTHER ADVERTISED BONUS THAT I HAD READ ABOUT, THAT SHOULD HAVE BEEN MY WARNING. TRADING FOR THIS OPTIMA WAS THE WORST MISTAKE I COULD HAVE MADE. I HAD ONE SERVICE CALL WORKED ON THROUGH MY WARRANTY ON THE AMANTI. AFTER 9 MONTHS IN THE OPTIMA THE DEALERSHIP STATED NOTING UNUSUAL WEAR ON MY FRONT TIRES. I FINALLY HAD TO BUY MORE OUT OF MY POCKET. BY THE WAY MY KIA DIDN'T COME WITH A SPARE OR A JACK, JUST A MOBILITY KIT, WHICH CONSIST OF A LITTLE BAG WITH A CAN OF FIX-A-FLAT. SO IF YOU'RE IN THE MARKET FOR A BRAND NEW CAR, DON"T BUY A KIA. WHEW!! I FEEL BETTER NOW. I'M RETIRED, SO I GUESS MY NEXT STEP IS TO START CHECKING THE WANT ADS TO FIND ME A JOB TO SAVE UP FOR A DOWN PAYMENT ON ANOTHER CAR, AND YOU CAN BELIEVE IT WON'T BE A KIA. *TR

02/19/2015
Components: VEHICLE SPEED CONTROL,SERVICE BRAKES,FUEL/PROPULSION SYSTEM
Incident Date: 02/13/2015
Crash: No
Fire: No
Summary

VEHICLE IN REVERSE BACKING UP ON STEEP DRIVEWAY, FOOT ON FUEL PEDAL, CAR BEGAN ITS AUTOMATED HILL HOLDING FUNCTION, WHILE IN REVERSE, HEARD HIGH RPM, TRANSMISSION WAS SLIPPING INTO NEUTRAL, CAR BEGAN ROLLING FORWARD, PUT FOOT ON BRAKE, BRAKE FAILED, CAR ACCELERATED RAPIDLY, AND ENGINE DIED, THEN HIT THE WALL INSIDE THE GARAGE. I ESTIMATED, SPEED AT TIME OF IMPACT APPROXIMATELY 10 TO 15 MPH. NOTICED ANOTHER ENTRY FILED SIMILAR TO THIS,HAD SAME FUEL, BRAKE FAIL SYMPTOMS. *TR

02/17/2015
Components: STEERING
Incident Date: 01/08/2015
Crash: No
Fire: No
Vehicle Identification Number: 5XXGM4A70DG******
Summary

PROBLEM IS ONGOING. VEHICLE WANDERS AT HIGHWAY SPEEDS. CONSTANT STEERING CORRECTION NECESSARY. YOU CANNOT DRIVE THE CAR IN A STRAIGHT LINE. SLIGHT CORRECTIONS HAVE TO BE CONSTANTLY MADE TO THE STEERING WHEEL TO KEEP THE CAR GOING IN A STRAIGHT PATH. . I LITERALLY HAVE TO CONTINUOUSLY MICRO-STEER THE CAR JUST TO KEEP IT WITHIN THE LANE IT'S SUPPOSED TO BE IN. THIS DRIFTING WILL HAPPEN NO MATTER HOW MUCH THE WIND IS BLOWING OR THE TYPE OF ROAD SURFACE. I HAVE INSTALLED NEW TOP QUALITY TIRES AND HAD AN ALIGNMENT SCRUPULOUSLY PERFORMED. NO IMPROVEMENT. *TR

02/17/2015
Components: VEHICLE SPEED CONTROL,ELECTRONIC STABILITY CONTROL
Incident Date: 02/06/2015
Crash: No
Fire: No
Vehicle Identification Number: 5XXGM4A71DG******
Summary

I WAS SITTING AT A STOP SIGN WAITING TO CROSS TWO LANES, WHEN CLEAR I PRESSED THE GAS PEDAL . THE TIRES SPUN A LITTLE ON SOME ANTISKID; AS A RESULT THE TRACTION CONTROL INTERVENED. THE CAR SEAMED TO LOOSE ALL POWER!!. WITH TRAFFIC ON ITS WAY I DRIFTED ACROSS ONE LANE BEFORE GETTING FULL POWER BACK. THIS TCS IN MY 2013 KIA OPTIMA IS NOT SAFE-- SOMEONE IS GOING TO GET KILLED! WHAT SHOULD I DO !? *TR

02/16/2015
Components: WHEELS
Incident Date: 02/13/2015
Crash: No
Fire: No
Vehicle Identification Number: 5XXGM4A70DG******
Summary

MY WIFE WAS DRIVING THE VEHICLE ON DARBY ROAD IN HAVERFORD, PA GOING ABOUT 30 MPH. SHE HEARD A LOUD NOISE AND LOST CONTROL OF THE VEHICLE. AFTER SAFELY STOPPING SHE INSPECTED THE CAR AND FOUND THAT THE RIGHT FRONT TIRE WAS NO LONGER STRAIGHT UP AND DOWN BUT WAS TILTED. THE HAVERFORD POLICE RESPONDED AND ASKED IF SHE HAD HIT ANYTHING. SHE REPLIED "NO". THE POLICE LOOKED DOWN THE ROAD AND COULD NOT FIND ANY POTHOLES OR ANYTHING THAT HAD BEEN STRUCK. WE HAD THE VEHICLE TOWED TO WEST CHESTER, PA KIA DEALERSHIP. THEY ARE INSISTING THAT SOMETHING HAD TO HAVE HIT THE VEHICLE. THEY SAY THAT THERE IS EVIDENCE OF SCRAPES ON THE UNDERSIDE OF THE VEHICLE. I TOLD THEM THAT WAS PROBABLY DUE TO THE CAR BEING DRAGGED BY THE TOW TRUCK TO GET IN ON TO THE FLATBED WHEN IT WAS TOWED TO OUR HOUSE. WHEN IT WAS REMOVED FROM THE TOW TRUCK IT WAS AGAIN DRAGGED ON THE GROUND. THE SAME THING HAPPENED THIS MORNING WHEN ANOTHER TOW TRUCK CAME TO TAKE IT TO KIA OF WEST CHESTER. THEY ARE NOW GOING TO TOW IT FROM THERE TO GRAN SPORT AUTO IN WEST CHESTER, PA AND I AM SURE MORE DAMAGE WILL OCCUR. I FEEL THAT SINCE THERE WAS NO ACCIDENT, NO POTHOLE AND NO COLLISION WITH ANYTHING THAT THIS COULD BE A MANUFACTURER DEFECT. KIA IS SAYING IT HAD TO HAVE OCCURRED BECAUSE OF IMPACT. *TR

02/16/2015
Components: STEERING
Incident Date: 01/06/2015
Crash: No
Fire: No
Summary

IS ANYONE GOING TO DO ANYTHING ABOUT THE OVERLY SENSITIVE ELECTRONIC STEERING ON THE 2013 KIA OPTIMAS THAT CAUSE THE CAR TO ZIG ZAG WITHIN THE LANE OF TRAVEL??? THIS TYPE OF COMPLAINT IS PROMINENT ALL OVER THE INTERNET ON MANY DIFFERENT SITES. THERE IS, QUITE SIMPLY, A MAJOR SAFETY ISSUE WITH THE STEERING ON THESE CARS, AND COMPLAINTS TO KIA OR THE NHTSB SEEM TO FALL ON DEAF EARS. WILL IT TAKE A FATALITY DUE TO THESE ISSUES FOR SOMEONE TO TAKE NOTICE OF THE MAJOR HAZARD THESE PARTICULAR CARS PRESENT TO DRIVERS?!? THE ELECTRONIC STEERING IS EXTREMELY OVERLY SENSITIVE...SO BAD THAT ONE CAN BARELY LOOK DOWN TO TURN THE DEFROST ON OR LOOK INTO THE REAR VIEW MIRROR OR SIDE VIEW MIRRORS WITHOUT THE POTENTIAL FOR THE CAR TO DRIFT IN ANOTHER LANE IN THE SAME DIRECTION OF TRAVEL, OR EVEN IN AN ONCOMING LANE OF TRAVEL!! YOU LITERALLY CANNOT MOVE YOUR HAND AT ALL ONE WAY OR ANOTHER WITHOUT THE STEERING REACTING. A 1/4 MOVEMENT TO THE LEFT OR RIGHT??? YOU'LL FEEL THE CAR SHIFT IN THE DIRECTION TURNED, SO THAT LEAVES THE DRIVER HAVING TO CONTINUALLY KEEP HIS HAND TURNING THE STEERING WHEEL SLIGHTLY TO THE LEFT OR RIGHT JUST TO KEEP IT IN THE LANE OF TRAVEL, THUS CAUSING THE CAR TO ZIG ZAG DOWN THE LANE OF TRAVEL, GIVING THE APPEARANCE OF AN IMPAIRED DRIVER. AT HIGHWAY SPEEDS OR EVEN SPEEDS 45MPH OR HIGHER IT IS IMPOSSIBLE TO KEEP THE CAR GOING IN A STRAIGHT LINE WITHOUT HAVING TO CONTINUALLY CORRECT IT ONE WAY OR ANOTHER. ABOUT A MONTH AGO I LOOKED DOWN TO TURN THE DEFROST ON AND WHEN I LOOKED BACK UP THE CAR WAS HALFWAY IN THE ONCOMING LANE OF TRAVEL FOR GOD'S SAKE! SOMEONE IS GOING TO BE KILLED BECAUSE OF THIS ISSUE, WHETHER IT BE A SIDE SWIPE ON THE HIGHWAY OR A HEAD ON COLLISION, SOMETHING WILL EVENTUALLY HAPPEN, AND WHEN SOMEONE FINALLY DIES MAYBE THEN KIA OR THE NHTSB WILL FINALLY LOOK INTO THE ISSUE. *TR

02/10/2015
Components: WHEELS
Incident Date: 02/10/2015
Crash: No
Fire: No
Vehicle Identification Number: 5XXGR4A66DG******
Summary

WE GOT A NEW KIA OPTIMA SXL 2013. THE TYRES ARE FILL WITH NITROGEN GAS. ON OUR LAST STATE INSPECTION WE WERE TOLD THE THERE WAS 25% LEFT ON THE TREAD OF EACH TYRE & WILL REQUIRE CHANGING SOON. STARTED TO CHECK OUT PRICES IN THE AREA AT ALL THE TYRE MERCHANTS. ONLY TO FIND IN MY HORROR THAT ONLY TWO PLACES IN A 30 MILE + RADIUS CAN DO NITROGEN FILL & THE PRICES ARE HORRENDOUS. IT SHOULD NOT BE THIS DIFFICULT TO SIMPLY CHANGE TYRES ON A CAR. KIA AS WELL AS A LOT OF OTHER NEW CARS DON'T COME WITH A SPARE TYRE, BUT INSTEAD SUPPLY YOU WITH A SMALL COMPRESSOR UNIT. BECAUSE OF THIS DIFFICULTY, IT LOOKS LIKE WE ARE GOING TO BE FORCED TO CHANGE OVER TO AIR FILLED TYPES, AND BUY A NEW SPARE WHEEL & TYRE FOR THE TRUNK. AT A GREAT DEAL MORE EXPENSE, THAN SHOULD BE REQUIRED. KIA USA ARE BEING OF LITTLE OR NO HELP WHATSOEVER. VERY ANGRY. I AM NOW IN THE STAGE OF MAKING A FORMAL COMPLAINT TO THE OFFICE OF THE ATTORNEY GENERAL, AS WE IT IS ALSO A SERIOUS SAFETY ISSUE. ANYONE ELSE IN THE SAME BOAT???? *TR

02/08/2015
Components: STEERING
Incident Date: 01/21/2015
Crash: No
Fire: No
Vehicle Identification Number: 5XXGR4A64DG******
Summary

THE STEERING GETS STIFF AND TENDS TO STICK WHEN GOING STRAIGHT THIS CAUSES SLIGHT OVER STEERING BACK AND FORTH CONSTANTLY. IT SEEMS TO COME ON WORSE THE LONGER YOU DRIVE. *JS

01/24/2015
Components: STEERING
Incident Date: 01/23/2015
Crash: No
Fire: No
Vehicle Identification Number: 5XXGM4A73DG******
Summary

THIS IS THE MOST RECENT OF A LARGE NUMBER OF TIMES MY CAR HAS WONDERED INTO ANOTHER LANE OF TRAVEL BY ITSELF. TODAY MY SON AND I WERE GOING OUT TO EAT. THERE WAS A COLD RAIN FALLING, SO THE WINDOWS STARTED TO FOG UP A BIT. I LOOKED DOWN JUST LONG ENOUGH TO TURN THE DEFROST ON AND WHEN I LOOK BACK UP MY VEHICLE IS ABOUT 3/4 INTO THE OTHER LANE OF TRAVEL AND MY HAND DID NOT MOVE AT ALL!!! HAD THERE BEEN ANOTHER CAR COMING IN THE OPPOSITE LANE OF TRAVEL THERE WOULD HAVE BEEN A HEAD ON CRASH AND THERE PROBABLY WOULD HAVE BEEN FATALITIES TOO, ALL BECAUSE KIA WILL NOT FIX THIS ISSUE THEY KNOW THEY HAVE WITH THE 2013 OPTIMA. THE CAR WONDERS CONSTANTLY SO YOU ARE NOT ABLE TO LOOK IN YOUR REAR VIEW OR SIDE VIEW MIRRORS, NOT CAN YOU LOOK DOWN LONG ENOUGH TO TURN THE HEAT OR AC ON WITHOUT THE POSSIBILITY OF THE CAR WONDERING TO THE LEFT OR RIGHT INTO OTHER LANES OF TRAVEL, POTENTIALLY CAUSING ACCIDENTS. ON AND TRIP OF LENGTH, IN ORDER TO PREVENT THIS WONDERING FROM HAPPENING YOU HAVE TO 100% OF THE TIME CORRECT TO THE LEFT AND THEN BACK TO THE RIGHT AND THEN BACK TO THE LEFT AND BACK TO THE RIGHT, ALL THE WAY TO YOUR DESTINATION, AND ALL WITHOUT TURNING THE STEERING WHEEL NO MORE THAN 1 INCH TO THE RIGHT OR 1 INCH TO THE LEFT, SO IN ESSENCE I AM HAVING TO CONSTANTLY STEER THE WHEEL BACK AND FORTH WITHIN A 2 INCH RANGE OF MOTION. THERE IS NO CENTERING OF THE VEHICLE AND HOLDING THE STEERING WHEEL STRAIGHT AND THE CAR STAY STRAIGHT. THERE IS ALWAYS A CONSTANT BACK AND FORTH TO KEEP THE VEHICLE IN THE LANE OF TRAVEL. THAT IS HOW SENSITIVE THE EPS IS. IT IS NOT AN ALIGNMENT ISSUE. NOW THERE ARE SEVERAL POST ON THE INTERNET OF KIA DEALERS BEING ABLE TO ADJUST THE SENSITIVITY OF THE STEERING THROUGH THE COMPUTER, AND THESE PEOPLE ALSO SAY THAT INITIALLY KIA TELLS THEM NOTHING CAN BE DONE ABOUT IT. IT APPEARS KIA IS DECEIVING THEIR 2013 OPTIMA OWNERS. *TR

01/17/2015
Components: STEERING
Incident Date: 02/10/2014
Crash: No
Fire: No
Summary

I PURCHASED THE VEHICLE WITH 22000 MILES. ON MY FIRST RELATIVELY LONG TRIP, I GOT UP TO HIGHWAY SPEEDS AND NOTICED THAT THE CAR HAS NO STRAIGHT POSITION. IT NEEDS CONSTANT ADJUSTMENTS, EITHER LEFT OR RIGHT (MOSTLY RIGHT ). THE VEHICLE HAS BEEN CHECKED FOR ALIGNMENT DISCREPANCIES, BUT EVERYTHING IS WITHIN MANUFACTURER SPECIFICATIONS. THERE NEEDS TO BE AN UPDATE TO THE ELECTING POWER STEERING MODULE/STEERING ANGLE SENSOR. THIS IS A POTENTIALLY LIFE THREATENING DESIGN FLAW. HOW MANY COMPLAINTS UNTIL YOU LISTEN, KIA? WE THE PEOPLE CALL UPON THE APPROPRIATE AUTHORITIES TO HELP IN RESOLVING THE ISSUE. *TR

01/09/2015
Components: STEERING
Incident Date: 12/02/2014
Crash: No
Fire: No
Vehicle Identification Number: 5XXGN4A74DG******
Summary

IMPOSSIBLE TO HOLD THE CAR ON A STRAIGHT TRACK. WILL DRIFT LEFT,WHEN ATTEMPTING TO CORRECT TO A STRAIGHT TRACK,THE STEERING REQUIRES SO MUCH FORCE TO CORRECT THAT THE RESULT IS AN OVER CORRECTION TO THE RIGHT. THIS SCENARIO REPEATS FOREVER. THE STEERING STICKS AND CANNOT BE HELD IN A STRAIGHT LINE. *TR

01/04/2015
Components: VEHICLE SPEED CONTROL
Incident Date: 10/31/2013
Crash: No
Fire: No
Vehicle Identification Number: 15XXGN4A77D******
Summary

IF THE WHEELS SLIP SLIGHTLY WHEN ACCELERATING FROM A STOPPED POSITION, THE CAR LOOSES ALL POWER AND STOPS. I REALIZE THAT THERE ARE SKID CONTROL MECHANISMS, BUT THIS IS NOT SAFE. I BROUGHT IT TO THE KIA DEALER IN DENVILLE NJ AND THEY CLAIM IT IS "NORMAL". THIS MORNING, I PULLED OUT ONTO A BUSY ROAD AND THE TIRES SLIPPED SLIGHTLY ON THE WET SURFACE. THE CAR LOST POWER AND STOPPED. I CAN CLOSE TO CAUSING AN ACCIDENT WHEN IT SHOULD HAVE BEEN SAFE FOR ME TO ENTER THE ROAD. *TR

12/30/2014
Components: STEERING,SUSPENSION,STRUCTURE
Incident Date: 12/27/2014
Crash: Yes
Fire: No
Vehicle Identification Number: 5XXGM4A75DG******
Summary

HAVING PURCHASED THE CAR ON 12/11/14 MY DAUGHTER DID NOT HAVE MUCH EXPERIENCE DRIVING THE CAR.... ON DECEMBER 27 SHE "LOST CONTROL" OF THE CAR, AND RAN INTO THE WALL ON A BUSY HIGHWAY IN CHICAGO. THE ACCIDENT OCCURRED ON A DRY EVENING, AND SHE EMPHATICALLY STATES THAT SHE DOES NOT KNOW HOW SHE LOST CONTROL OF THE CAR, AND THAT IT WAS PULLING TO THE LEFT. THE ONLY RATIONALE CONCLUSION WAS THAT SHE MIGHT HAVE HAD A TIRE BLOW OUT. THAT IS, UNTIL A FRIEND RECOMMENDED I CHECK THE WEB, AND CHECK IF OTHERS MAY HAVE BEEN OR ARE EXPERIENCING THE SAME THING. ALTHOUGH I HAD DONE MY DUE DILIGENCE WHEN RESEARCHING THE CAR E.G. RECALLS, KNOWN PROBLEMS, ETC. PRIOR TO PURCHASING THIS CAR, I DID NOT CHECK SPECIFICS SUCH AS STEERING. LONG OF THE SHORT, TWO DAYS AFTER THE ACCIDENT AND WHEN I GOOGLED STEERING PROBLEMS, THIS SITE HTTP://WWW.CARCOMPLAINTS.COM/KIA/OPTIMA/2013/STEERING/STEERING.SHTML WAS ONE OF THE FIRST TO SHOW UP. I WAS AMAZED TO FIND 35 COMPLAINTS IN REFERENCE TO THE SAME STEERING ISSUE. AFTER READING THE COMPLAINTS I AM I CONVINCED THAT THIS STEERING ISSUE IS THE CONTRIBUTOR TO MY DAUGHTER'S ACCIDENT. IT IS THE ONLY LOGICAL EXPLANATION OTHER THAN A BLOW OUT. I THINK THIS MAY BE A RESULT OF THE STEERING PROBLEMS ASSOCIATED WITH THE 2013 OPTIMAS. I WONDER HOW MANY ACCIDENTS OR DEATHS IT IS GOING TO TAKE FOR KIA TO ADMIT SOMETHING IS NOT RIGHT AND DO THE RESPONSIBLE THING? IT SOUNDS AS THOUGH THERE NEEDS TO BE A MANUFACTURERS' RECALL BEFORE A FATAL ACCIDENT OCCURS, IF IT HASN'T ALREADY .... *JS

12/29/2014
Components: ELECTRICAL SYSTEM
Incident Date: 11/18/2014
Crash: No
Fire: No
Vehicle Identification Number: 5XXGM4A74DG******
Summary

TL* THE CONTACT OWNS A 2013 KIA OPTIMA. THE CONTACT STATED THAT WHILE DRIVING AT APPROXIMATELY 35 MPH, THE VEHICLE STALLED WITHOUT WARNING. THE VEHICLE WAS TOWED TO THE DEALER WHERE IT WAS DIAGNOSED THAT THE ETERNAL SAULT PCM SYSTEM NEEDED TO BE REPLACED. THE VEHICLE WAS REPAIRED HOWEVER, THE FAILURE RECURRED. THE VEHICLE WAS TOWED BACK TO THE DEALER BUT WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 20,000.

12/17/2014
Components: STRUCTURE
Incident Date: 12/15/2014
Crash: No
Fire: No
Summary

SHORTLY AFTER GETTING ONTO THE FREEWAY ON MY WAY TO WORK IN THE MORNING I HEARD A LOUD POP FOLLOWED BY WHAT SOUNDED LIKE LIGHT RAIN HITTING THE CAR AND THE ROAR OF THE FREEWAY. WE QUICKLY PULLED THE CAR TO THE SIDE OF THE FREEWAY AND UPON LOOKING AT THE ROOF OF THE CAR THERE WAS A HUGE HOLE IN THE CENTER OF THE CAR'S SUN ROOF WITH SHARP SHARDS OF GLASS TILTED TOWARDS THE SKY AND LARGE CRACKS EXTENDING FROM ONE SIDE OF THE SUNROOF FRAME TO THE OTHER. CONDITIONS WERE RAINING, 7:30AM AND ABOUT 50 DEGREES F OUTSIDE. THE CANVAS SCREEN WAS CLOSED TO CATCH THE FALLING GLASS SO NO GLASS FELL INTO THE PASSENGER COMPARTMENT OF THE CAR. THERE WERE NO INJURIES, AND NO DEBRIS OR OTHER CARS IN THE AREA. *TR

12/04/2014
Components: POWER TRAIN,ELECTRONIC STABILITY CONTROL
Incident Date: 06/23/2014
Crash: No
Fire: No
Vehicle Identification Number: 5XXGN4A73DG******
Summary

THE TRACTION CONTROL SYSTEM IS DESIGNED SO POORLY THAT WHEN I PULL INTO TRAFFIC FROM A STOP I HAVE TO DISABLE THE SYSTEM COMPLETELY OR RISK BEING A SITTING DUCK IN THE MIDDLE OF AN INTERSECTION. IT SEEMS THAT IF THE TRACTION CONTROL SYSTEM DETECTS ANY AMOUNT OF TIRE SLIPPAGE IT CUTS POWER TO BOTH WHEELS COMPLETELY. YOUR INSTINCT IS TO PRESS THE ACCELERATOR HARDER TO MAKE THE CAR GET OUT OF THE INTERSECTION WHICH CAUSES THE WHEELS TO SLIP WHEN THE CAR REAPPLIES POWER AND THE WHOLE PROBLEM STARTS AGAIN AND YOU ARE STILL IN THE INTERSECTION. THE POWER IS CUT SO DRAMATICALLY THAT IT IS ALMOST AS IF THE BRAKES ARE BEING APPLIED AND VEHICLE OCCUPANTS LURCH FORWARD. AFTER A SECOND OR TWO THE VEHICLE GRADUALLY REAPPLIES POWER. THE ONLY WAY TO AVOID THIS IS TO DISABLE THE SYSTEM WHICH HAS TO BE DONE EACH TIME YOU START THE CAR. IF YOU FORGET TO DISABLE IT YOU ARE FUMBLING ON THE DASH WHILE DRIVING TO DISABLE IT. WHEN I REPRODUCED THE EVENT AT THE DEALERSHIP THEY SAID THAT THIS WAS HOW THE SYSTEM IS DESIGNED TO WORK. ALL IT TAKES IS A COUPLE ROCKS ON THE GROUND, A LITTLE RAIN, OR EVEN A HEAVY FOG AND THE SYSTEM WILL COMPLETELY KILL THE POWER FOR BETWEEN 1 - 2 SECONDS WHEN YOU START OFF FROM A STAND STILL. *TR

12/02/2014
Components: STEERING
Incident Date: 06/11/2013
Crash: No
Fire: No
Summary

TL* THE CONTACT OWNS A 2013 KIA OPTIMA. WHILE DRIVING 50 MPH, THE STEERING WHEEL SEIZED. ONCE THE CONTACT WAS ABLE TO MOVE THE STEERING WHEEL, HE LOST CONTROL AND THE VEHICLE SWERVED FROM LEFT TO RIGHT. AS A RESULT, BOTH FRONT TIRES WERE BEGINNING TO WEAR. THE FAILURE RECURRED MULTIPLE TIMES. THE DEALER REPLACED THE STEERING SYSTEM. THE FAILURE RECURRED. THE VIN WAS UNAVAILABLE . THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 2,000.

11/24/2014
Components: SUSPENSION
Incident Date: 09/15/2014
Crash: No
Fire: No
Summary

WHEN I FIRST BOUGHT THE CAR IN JULY 2013, IT WAS LESS THEN TWO WEEKS AND I TOLD THEM AT CENTURY KIA SOMETHING WAS WRONG WITH THE STEERING. I LATER TOOK IT AND HAD THE ALIGNMENT LOOKED AT I WAS TOLD IT WAS OFF JUST A LITTLE BIT ON THE PASSENGER SIDE. ABOUT TWO MONTHS LATER IT IS SWAYING ALL OVER THE ROAD, I CALLED CENTURY KIA AND SPOKE WITH THEIR REPAIR DEPARTMENT AND EXPLAIN THE PROBLEM TO HIM AND HE SUGGESTED IT SOUND LIKE MAYBE A SUSPENSION PROBLEM AND I TOLD HIM IT WAS AN ALIGNMENT ISSUE BUT HE TOLD ME THEY WOULD NEED TO CHECK IT OUT TO MAKE SURE, I WAS GOING TO TAKE IT SOMEWHERE ELSE TO SEE IF IT'S THE SAME THING BUT WILL ALLOW THEM TO LOOK AT IT AGAIN. HOPEFULLY I WILL GET SOME REAL HELP BECAUSE I REALLY LIKE MY CAR AS WELL. *TR

11/22/2014
Components: SEAT BELTS
Incident Date: 11/21/2014
Crash: No
Fire: No
Vehicle Identification Number: 5XXGM4A7XDG******
Summary

REAR SEAT BELTS IN CLOTH SEAT CONFIGURATION DO NOT HOLD THE BUCKLE IN AN EXPOSED POSITION SO THAT A CHILD OR AN ADULT CAN REASONABLY OPERATE IT. MOST VEHICLES HAVE A PLASTIC SHEATH THAT HOLD THE BUCKLE EXPOSED SO THAT IT IS ACCESSIBLE. IT IS ALMOST IMPOSSIBLE TO PUT A CHILD SEAT ON THE SEAT AND THEN ATTEMPT TO BUCKLE A CHILD IN PLACE. THIS DESIGN IS A SAFETY HAZARD AS USERS WILL BE FRUSTRATED AND OMIT USING THE REAR SEAT BELTS. *TR

11/17/2014
Components: STEERING
Incident Date: 11/17/2014
Crash: No
Fire: No
Summary

VEHICLE IS HARD TO HOLD STRAIGHT AT HIGHER SPEEDS. THE STEERING LOCKS INTO A POSITION AND REQUIRES EXTRA EFFORT TO TURN THE WHEEL CAUSING OVER CORRECTION. THIS CAUSES MENTAL AND PHYSICAL FATIGUE ON LONGER TRIPS AND COULD CAUSE AN ACCIDENT. *TR

11/11/2014
Components: FUEL/PROPULSION SYSTEM
Incident Date: 09/22/2014
Crash: No
Fire: No
Summary

ABOUT 1 MONTH AGO MY FUEL PUMP WENT OUT. I HAVE A 2013 KIA OPTIMA. I WAS AT 62,000 MILES WHEN IT WENT OUT, WHICH MEANT IT WAS NOT COVERED UNDER WARRANTY. I HAD IT REPLACED AT THE LOCAL DEALERSHIP, IT COST AROUND $800.00 TO REPLACE. NOW LESS THAT 2 MONTHS LATER I AM HAVING SOME HESITATION AND JERKING IN THE CAR. HAD THE CAR TROUBLESHOOT AND IT'S NOT THE TEMP SENSOR. THE CAR IS TOO NEW FOR THINGS LIKE THIS TO HAPPENED. ONCE I GET RID OF IT, I WILL NEVER BUY ANOTHER KIA, OR WILL I ALLOW MY FAMILY AND FRIEND TO. *TR

11/09/2014
Components: STEERING
Incident Date: 12/20/2013
Crash: No
Fire: No
Summary

PROBLEM IS ONGOING. VEHICLE WANDERS AT HIGHWAY SPEEDS. CONSTANT STEERING CORRECTION NECESSARY. YOU CANNOT DRIVE THE CAR IN A STRAIGHT LINE. THIS HAPPENS ON PERFECTLY FLAT ROADS WITH NO WIND. THE VEHICLE DRIFTS INDEPENDENTLY IF THE STEERING WHEEL WAS NOT HELD TIGHTLY. I CONSTANTLY HAVE TO NUDGE THE STEERING WHEEL SLIGHTLY LEFT OR SLIGHTLY RIGHT TO KEEP THE VEHICLE SOMEWHERE IN THE MIDDLE OF THE LANE. IT BECOMES A STRAIN ON MY ARMS AND MY WRISTS ACHE AFTER A LONG DRIVE. THERE ARE SO MANY COMPLAINTS ABOUT THIS PROBLEM. WHY ISN'T KIA ADDRESSING THIS ISSUE? I DON'T TRUST GOING TO THE DEALER BECAUSE, FROM ALL THE REVIEWS, IT SEEMS LIKE NOTHING IS OR CAN BE DONE. I HAD A HYUNDAI SONATA FOR YEARS AND LOVED IT. I WENT WITH THE KIA DUE TO THE NEW LOOK, PAYING GOOD MONEY FOR A QUALITY CAR. SOMETHING NEEDS TO BE DONE BOTH THIS PROBLEM!!! *TR

11/06/2014
Components: ELECTRICAL SYSTEM
Incident Date: 09/15/2014
Crash: No
Fire: No
Vehicle Identification Number: 5XXGR4A68DG******
Summary

TL* THE CONTACT OWNS A 2013 KIA OPTIMA. THE CONTACT STATED THAT THE HORN ACTIVATED INTERMITTENTLY. THE DEALER DIAGNOSED THAT THE WIRES NEEDED TO BE REPLACED. THE VEHICLE WAS REPAIRED, BUT THE FAILURE RECURRED. THE VEHICLE WAS REPAIRED ON NUMEROUS OCCASIONS. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 14,000.

10/24/2014
Components: STEERING
Incident Date: 01/15/2013
Crash: No
Fire: No
Summary

VERY HARD TO KEEP ON A STRAIGHT TRACK AT HIGHWAY SPEEDS. SIGHT CORRECTIONS HAVE TO BE CONSTANTLY MADE TO THE STEERING WHEEL TO KEEP THE CAR GOING IN A STRAIGHT PATH. THIS DRIFTING WILL HAPPEN NO MATTER HOW MUCH THE WIND BLOWING OR THE TYPE OF ROAD SURFACE, IT IS DEFINITELY COMING FROM THE CAR. IT'S BEEN HAPPENING SINCE DAY ONE. I'VE TRIED REDUCING THE AIR PRESSURE IN MY TIRES AND IT HELPED A LITTLE, BUT ONLY A LITTLE. I TOOK IT TO THE DEALER AND THEY SAID NOTHING WAS WRONG. THIS IS NOT NORMAL. NOW I FIND OUT THAT MANY OTHER OPTIMA OWNERS HAVE THIS SAME STEERING ISSUE. KIA/HYUNDAI CORPORATE NEEDS TO COME UP WITH A COMPREHENSIVE SOLUTION TO THIS STEERING ISSUE BEFORE SOMEONE HAS AN ACCIDENT. REQUEST RESEARCH HELP. *TR

10/18/2014
Components: VISIBILITY/WIPER
Incident Date: 10/17/2014
Crash: Yes
Fire: No
Vehicle Identification Number: 5XXGR4A63DG******
Summary

AT A 4 WAY STOP, (STOP SIGNS ONLY) THE CAR TO MY LEFT WAS COMPLETELY OBSCURED BY THE SIDE MIRROR AND WINDOW HOUSING. STREET LIGHTS ABSORBED HIS HEADLIGHTS, CAR WAS DARK BLUE. AFTER LOOKING BOTH WAYS I LET OFF THE GAS TO PROCEED THROUGH THE INTERSECTION TO SEE A DARK OBJECT RIGHT IN FRONT OF ME. I BRAKE BUT WE MADE CONTACT SCRAPING THE PAINT FROM MY BUMPER. I WILL SAY I JUST MOVED HERE FROM A LARGER TOWN THAT ONLY HAD STOP LIGHTS SO I HAD NOT NOTICED THIS PROBLEM BEFORE. I AM 5'2" TALL WHICH ALSO PUTS MY EYE LEVEL DIRECTLY LINE OF SIGHT WITH THE SIDE MIRROR. IT'S A PROBLEM. *TR

10/11/2014
Components: AIR BAGS,SEATS
Incident Date: 09/24/2014
Crash: Yes
Fire: No
Vehicle Identification Number: KNAGM4A79D5******
Summary

I WAS INVOLVED IN A MVA ACCIDENT ON 9/24/2014. I WAS STOPPED AT A LIGHT, FACING EAST, TURNING TO GO NORTH, IN SC IA A MAN RAN A RED LIGHT, COMING WESTBOUND AT A HIGH RATE OF SPEED HIT THE TRAFFIC GOING SOUTH BOUND WHICH IN TURN THE 1993 FORD EXPLORER HIT ME HEAD ON. PUSHED MY 2013 KIA OPTIMA 40FT FROM THE LIGHT. THE IMPACT WAS PRETTY INTENSE AND I WAS HIT HEAD ON AND NO AIR BAGS DEPLOYED, AS I LOOKED IN THE BACK SEAT MY BACK SEATS WERE LAYING DOWN, BEFORE THE IMPACT THEY WERE IN A UP POSITION AND FULLY LOCKED..UPDATED 10/17/14 *BF UPDATED 3/30/15 *JS *TR

09/08/2014
Components: POWER TRAIN
Incident Date: 08/22/2014
Crash: No
Fire: No
Vehicle Identification Number: 5XXGN4A73DG******
Summary

OUR VEHICLE CHANGES GEARS FROM AUTOMATIC TO MANUAL SHIFT ON ITS OWN WHILE THE CAR IS IN DRIVING AND THE VEHICLE IS MOVING. THIS HAS HAPPENED 5 TIMES. AFTER THE 1ST OCCURRENCE WE CONTACTED OUR DEALER TO NOTIFY THEM OF THE ISSUE. WE WERE TOLD UNLESS THE ISSUE HAPPENS AGAIN AND THEY SEE IT, NOTHING CAN BE DONE. WELL SINCE THEN THE ISSUE HAS HAPPENED 4 MORE TIMES. THE LAST OCCURRENCE, WE TOOK THE CAR TO THE DEALER AND THEN WERE ADVISED TO CONTACT KIA CONSUMER AFFAIRS TO HAVE THEM AUTHORIZE THE DEALER TO INSPECT THE ISSUE. THE DEALER PROVIDED A LOANER VEHICLE AT THAT TIME OF DROP OFF. AFTER 2 WEEKS OR INSPECTING THE VEHICLE AND WITH A DIAGNOSTIC TEST DONE, IT WAS DEEMED THAT THE CAR WAS OPERABLE AND SAFE. MY WIFE, WHO DRIVES THE VEHICLE, FEELS NO CONFIDENCE AND SAFETY TO DRIVE THE CAR. I HAVE REACHED OUT TO CONSUMER AFFAIRS AGAIN TO DISCUSS OPTIONS UPON WHICH I WAS TOLD A FEW TIMES THERE WAS NOTHING FURTHER TO DO AND THAT IF THE ISSUE HAPPENS AGAIN WE SHOULD BRING THE CAR BACK TO THE DEALER. THIS WOULD THEN BRING US BACK TO STEP 1 AGAIN AND THE POSSIBILITY OF NOTHING BEING RESOLVED. I CANNOT ACCEPT THAT AS MY FINAL ANSWER. IF THE VEHICLE SLOWS SUDDENLY AND AN ACCIDENT OCCURS, WE WOULD HAVE A DIFFERENT DISCUSSION. I CANNOT ACCEPT THE FACT THAT IT WOULD TAKE AN ACCIDENT TO OCCUR BEFORE REAL ACTION IS DONE. *TR

07/26/2014
Components: STEERING
Incident Date: 06/26/2014
Crash: No
Fire: No
Summary

I PURCHASED A 2013 KIA OPTIMA FROM A LOCAL DEALER WHO WAS SELLING IT SECOND-HAND. THE CAR HAS 13,500 MILES ON IT AT PURCHASE. WHEN TEST DRIVING THE VEHICLE I WENT IN A SMALL CIRCLE THAT INCLUDED ONLY VERY MINIMAL HIGHWAY DRIVING. ON JUNE 26,2014 MY FAMILY LEFT FOR A 5 HOUR TRIP TO CHARLESTON, SC. IT WAS ON THIS TRIP I STARTED NOTICING VERY EARLY ON THAT I WAS HAVING TO CONSTANTLY CORRECT THE STEERING TO THE LEFT AND THEN BACK TO THE RIGHT, OVER AND OVER AND OVER AGAIN...ALL THE WAY DOWN TO CHARLESTON. SINCE NOTICING THIS PROBLEM HAS BEEN AN ISSUE EVERY SINGLE TIME I'VE DRIVEN THE CAR ON THE HIGHWAY, AND IT HAS RESULTED SEVERAL TIMES IN ME VEERING INTO THE LANE BESIDE WHETHER TO THE LEFT OR RIGHT. I LITERALLY HAVE TO CONTINUOUSLY MICRO-STEER THE CAR JUST TO KEEP IT WITHIN THE LANE IT'S SUPPOSED TO BE IN. THERE IS ABSOLUTELY NO PLAY IN THE STEERING WHATSOEVER. YOU CANNOT LOOK IN YOUR SIDE VIEW OR REAR VIEW MIRROR WITHOUT THE CAR DRIFTING TO THE RIGHT OR LEFT. THERE IS A SERIOUS PROBLEM WITH THE STEERING IN THE 2013 OPTIMAS. I KNOW FOR A FACT THAT THERE HAVE BEEN MANY COMPLAINTS ABOUT THIS TO KIA, AND KIA DOES NOTHING ABOUT IT BECAUSE THEY SAY IT'S WITHIN SPECS. THERE WILL BE MANY HEAD ON CRASHES WHERE CARS CROSS THE CENTER LANE BECAUSE OF THIS STEERING, AND IM SURE MANY FATALITIES WILL RESULT. I CAN PROMISE YOU THIS WILL HAPPEN IF IT ALREADY HASN'T. THERE ARE CERTAIN 2013 KIA/HYUNDAI MODELS THAT HAVE HAD THIS SAME PROBLEM REPORTED. 2013 WAS THE FIRST YEAR KIA/HYUNDAI UTILIZED ELECTRONIC STEERING. 2014 AND NEWER MODELS ALSO HAVE ELECTRONIC STEERING BUT THEY HAVE THREE STEERING MODES ON THEM TO ADJUST THE STEERING. THIS PROBLEM IS SPECIFIC ONLY TO 2013 MODELS. THERE ABSOLUTELY NEEDS TO BE A RECALL AND SOMETHING DONE ABOUT THIS BEFORE SOMEONE IS KILLED. IT WILL HAPPEN, AND I WILL BE KEEPING THIS CORRESPONDENCE FOR MY OWN FUTURE LEGAL PROTECTION. *TR

07/25/2014
Components: SERVICE BRAKES
Incident Date: 11/06/2013
Crash: No
Fire: No
Summary

THE FRONT BRAKES ON THIS VEHICLE LOCK UP REALLY EASILY ON SLICK ROADS, THEY ARE EXTREMELY DANGEROUS. I TOOK MY VEHICLE TO THE DEALER BUT THEY CLAIMED THEY WERE OPERATING TO SPECIFICATIONS FOR THE OPTIMA. I'M SPECULATING, BUT THEY APPEAR TO WORK AS THOUGH SOME ENGINEER SET THEM UP TO WORK ON ROADS THAT DON'T HAVE ICE OR SNOW ON THEM, NOT REALLY UNDERSTANDING OR REALIZING THAT WE HAVE ICE AND SNOW ON OUR ROADS, HERE IN THE USA. I DON'T KNOW WHERE THIS VEHICLE WAS DESIGNED OR ENGINEERED, BUT IT REALLY APPEARS TO ME THAT ICE AND SNOW COVERED ROADS WERE NOT ACCOMMODATED FOR. I THINK THEY ARE EXTREMELY DANGEROUS AND HAVE A GREAT DEAL OF DIFFICULTY STOPPING THE VEHICLE ON ICY, OR SNOW COVERED ROADS SAFELY AND WITHOUT THE FRONT WHEELS SKIDDING OUT OF CONTROL. THE ANTI-LOCK FEATURE DOES RELEASE THEM BUT AS SOON AS THEY APPLY AGAIN THEY GO INTO A SKID. *TR

07/23/2014
Components: FUEL SYSTEM, GASOLINE,VEHICLE SPEED CONTROL
Incident Date: 07/21/2014
Crash: No
Fire: No
Vehicle Identification Number: 5XXGR4A62DG******
Summary

WHEN STOPPED AT A STOP SIGN OR LIGHT AND TRYING TO GO AFTER THE LIGHT TURNS GREEN ACCELERATOR WON'T GO DOWN AND MOVE CAR FORWARD BECAUSE IT STICKS AND I HAVE TO TAKE FOOT OFF ACCELERATOR AND PUSH IT DOWN AGAIN TO GET IT TO GO. THIS IS NOW HAPPENING EVERY DAY FROM TIME TO TIME. TAKING IT TO THE DEALER TOMORROW BECAUSE I FOUND NO RECALLS ON THIS CAR LISTED YET. *TR

07/15/2014
Components: VISIBILITY
Incident Date: 07/15/2014
Crash: No
Fire: No
Vehicle Identification Number: 5XXGN4A72DG******
Summary

TL* THE CONTACT OWNS A 2013 KIA OPTIMA. THE CONTACT STATED THAT WHILE DRIVING 70 MPH, THE SUN ROOF EXPLODED. THE FRACTURED GLASS PENETRATED THE VEHICLE INTERIOR HOWEVER, THE CONTACT DID NOT SUSTAIN ANY INJURIES. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE FAILURE AND CURRENT MILEAGE WAS 22,000.

07/07/2014
Components: VEHICLE SPEED CONTROL
Incident Date: 06/01/2013
Crash: No
Fire: No
Vehicle Identification Number: KNAGM4A77D5******
Summary

TL* THE CONTACT OWNS A 2013 KIA OPTIMA. THE CONTACT STATED THAT THE VEHICLE HAD A SUDDEN LOSS OF POWER AND SPEED REDUCTION INTERMITTENTLY. THE CONTACT EXPERIENCED THE VEHICLE DECELERATING AND HAD TO DEPRESS THE ACCELERATION PEDAL TO INCREASE SPEED. THE VEHICLE WAS TAKEN TO AN AUTHORIZED DEALER ON SEVERAL OCCASIONS AND THE FAILURE WAS NOT ABLE TO BE REPLICATED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 1,000. UPDATED 09/15/14*LJ UPDATED 1/8/2015 *JS

06/17/2014
Components: VEHICLE SPEED CONTROL,ELECTRONIC STABILITY CONTROL,TRACTION CONTROL SYSTEM
Incident Date: 06/14/2014
Crash: No
Fire: No
Vehicle Identification Number: KNAGM4A76D5******
Summary

I HAVE FOUND THE TRACTION CONTROL TO BE TOO DRASTIC AT TIMES. WHEN PULLING ON TO A HIGHWAY THERE IS USUALLY A SMALL BUMP (DIFFERENCE IN HEIGHT, ABOUT 2", BETWEEN THE ROAD AND THE PARKING AREA). IF I'M ACCELERATING (WHICH YOU USUALLY HAVE TO DO TO GET ONTO A BUSY ROAD), WHEN THE CAR GOES OVER THE "SMALL BUMP" THE TRACTION CONTROL KICKS IN AND THE CAR LOSES A LOT OF THE POWER YOU NEED TO AVOID THE ONCOMING TRAFFIC. THE TRACTION CONTROL CAUSES THE CAR TO COME TO A "ROLLING STOP". THIS SEEMS A LITTLE TOO EXTREME TO ME AND I FEEL LIKE THIS WILL CAUSE AN ACCIDENT AND POTENTIAL LOSS OF LIFE. I HAVE OWNED 4 OTHER CARS WITH TRACTION CONTROL (2 SATURNS, 1 CORVETTE, AND A KIA FORTE). NONE OF THE VEHICLES MENTION HAD AN ISSUE LIKE THIS. USUALLY THE TRACTION CONTROL WILL "GRADUALLY" SLOW DOWN THE WHEEL OR WHEELS THAT ARE TURNING FASTER THAN REQUIRED. THE OPTIMA ALMOST COMES TO A COMPLETE STOP, LOSING 95% OF IT'S POWER ON JUNE 6, 2014 I RETURNED THE CAR TO THE DEALER (FETTE KIA). I WAS ABLE TO REPRODUCE THE PROBLEM AND THEY SAID THIS WAS HOW THE CAR WAS DESIGNED. THE ISSUE HAS OCCURRED NUMEROUS TIMES THE DATE ABOVE WAS USED TO COMPLETE THE FORM. *TR

06/02/2014
Components: ENGINE
Incident Date: 05/04/2014
Crash: No
Fire: No
Vehicle Identification Number: 3FAHP0HA8AR******
Summary

DURING THE SECOND OIL CHANGE AT THE DEALERSHIP, I INDICATED THAT THE VEHICLE'S EXHAUST WAS VERY STRONG AND WAS COMING INTO THE VEHICLE BOTH AT SPEED AND WHILE SITTING. THE SERVICE TECHNICIAN STATED THAT THE VEHICLE NEEDED TO HAVE ONLY PREMIUM FUEL IN IT TO STOP THE ISSUE. THE OWNERS MANUAL DOES NOT STATE THAT THIS IS THE CASE BUT IN ORDER TO PREVENT THE STRONG EXHAUST, WE SWITCHED TO ONLY USE PREMIUM FUEL WHICH PREVENTED THE MAJORITY OF THE STRONG FUMES BUT NOT ALL. IN GETTING THE VEHICLE'S THIRD OIL CHANGE, THE OIL WAS EXTREMELY DIRTY AND THE SERVICE TECHNICIAN STATED THAT HE HAD SEEN NO REASON WHY A VEHICLE OF SUCH LOW MILEAGE SHOULD HAVE OIL ANYWHERE NEAR THE CONDITION THAT IT DID. *TR

05/27/2014
Components: TIRES
Incident Date: 11/21/2013
Crash: No
Fire: No
Vehicle Identification Number: 5XXGR4A65DG******
Summary

ON NOV 22ND MY SON WAS DRIVING IN DETROIT AT 11PM WHEN THE BACK PASSENGER TIRE BLEW. WENT TO THE TRUNK TO GET THE SPARE AND THAT'S WHEN WE DISCOVERED IT DIDN'T COME WITH A SPARE. NEXT DAY GOT IT TOWED AND PAID 234$ FOR A NEW TIRE. ON DEC 21ST, HUSBAND DRIVING HOME LATE HIT A SMALL POTHOLE AND BLEW THE FRONT PASSENGER TIRE. GOT IT TOWED AND AGAIN 234$ FOR A NEW TIRE. ON MAY 25TH WAS DRIVING MY STEPSON HOME AND BLEW THE SAME FRONT PASSENGER TIRE. IT TOOK OVER 3 1/2 HOURS FOR THE TOW TRUCK AND SINCE IT WAS A HOLIDAY WEEKEND I WAS WITHOUT A CAR FOR TWO DAYS. AND THIS TIME IT ONLY COST ME 211$ CUZ I HAD A COUPON. 3 TIRES IN 6 MONTHS IS NOT RIGHT! THERE'S 2 OTHER DRIVERS AT MY HOUSE AND THEY HAVEN'T HAD PROBLEMS WITH DRIVING ON THE ROADS! *TR

05/22/2014
Components: SEAT BELTS
Incident Date: 05/18/2014
Crash: No
Fire: No
Vehicle Identification Number: 5XXGR4A65DG******
Summary

I WAS ATTEMPTING TO GET OUT OF THE CAR. I UNBUCKLED MY SEATBELT AND THEN LEANED FORWARD TO PICKUP SOMETHING OFF THE FLOOR. WHEN I STARTED TO RELEASE THE SEATBELT AND THE SHOULDER STRAP PULLED MY HEAD INTO THE HEAD REST MY MY NECK. THE MORE I PULLED THE SEATBELT TO LOOSEN IT, THE TIGHTER IT GOT. NOTHING HELPED. FINALLY MY FRIEND WHO HAD BEEN DRIVING, REMOVED THE SIDE PANEL AND THEN REMOVED THE LOCKING MECHANISM ON THE SEATBELT TO RELEASE MY NECK. *TR

05/18/2014
Components: STEERING
Incident Date: 09/23/2013
Crash: No
Fire: No
Vehicle Identification Number: 5XXGM4A73DG******
Summary

MY 2013 KIA OPTIMA LX, WHICH I BOUGHT NEW WITH ONLY 7 MILES, IS HARD TO KEEP ON A STRAIGHT TRACK AT HIGHWAY SPEEDS. SLIGHT CORRECTIONS HAVE TO BE CONSTANTLY MADE TO THE STEERING WHEEL TO KEEP THE CAR GOING IN A STRAIGHT PATH. THIS DRIFTING WILL HAPPEN NO MATTER HOW MUCH THE WIND BLOWING OR THE TYPE OF ROAD SURFACE, IT IS DEFINITELY COMING FROM THE CAR. IT'S BEEN HAPPENING SINCE DAY ONE, BUT I CHALKED IT UP TO THE NEW TIRES NEEDING TO BE BROKEN IN. NOW THE CAR HAS 12,000 MILES AND TIRES HAVE BEEN ROTATED AND THE ISSUE IS STILL THERE. I'VE DRIVEN ENOUGH CARS TO KNOW THAT THIS IS NOT NORMAL. NOW I FIND OUT THAT MANY OTHER OPTIMA OWNERS HAVE THIS SAME STEERING ISSUE. KIA/HYUNDAI CORPORATE NEEDS TO COME UP WITH A COMPREHENSIVE SOLUTION TO THIS STEERING ISSUE BEFORE SOMEONE HAS AN ACCIDENT. UPDATED 11/24/2014 *JS

05/15/2014
Components: VEHICLE SPEED CONTROL
Incident Date: 05/15/2014
Crash: No
Fire: No
Vehicle Identification Number: 5XXGN4A71DG******
Summary

ON 5/15/14 AT APPROX. 0430AM, WHILE AT A STOP LIGHT, THE VEHICLE EXPERIENCED UNINTENDED ACCELERATION. WITH MY RIGHT FOOT ON THE BRAKE PEDAL THE CAR SUDDENLY ACCELERATED. BECAUSE MY FOOT WAS ON THE BRAKE PEDAL THE CAR MOVED LESS THAN TWO FEET. I THEN PLACED THE AUTOMATIC TRANSMISSION INTO NEUTRAL, WHERE THE MOTOR REV'D TO APPROX. 7000 RPM. I THEN IMMEDIATELY TURNED THE CAR OFF, AND THEN BACK ON. AFTER TURNING IT BACK ON, THE CAR THEN RESUMED NORMAL FUNCTIONS. LATER THE SAME DAY I TOOK THE VEHICLE TO MY LOCAL KIA DEALERSHIP. ACCORDING TO THE SERVICEMAN, A COMPREHENSIVE ANALYSIS WAS PERFORMED, HOWEVER THEY WERE UNABLE TO DUPLICATE THE ISSUE. *TR

05/07/2014
Components: VISIBILITY
Incident Date: 05/06/2014
Crash: No
Fire: No
Vehicle Identification Number: 5XXGR4A69DG******
Summary

TL* THE CONTACT OWNS A 2013 KIA OPTIMA. THE CONTACT STATED THAT WHILE DRIVING 60 MPH, HE HEARD A VERY LOUD NOISE AND AFTER INSPECTING THE VEHICLE HE NOTICED THAT THE SUN ROOF HAD EXPLODED. THE VEHICLE WAS TAKEN TO THE DEALER WHERE THE TECHNICIAN VERIFIED THE FAILURE AND REPLACED THE SUN ROOF. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE VEHICLE WAS REPAIRED. THE FAILURE AND CURRENT MILEAGE WAS 15,369. UPDATED 06/12/14 UPDATED 07/15/14 MA UPDATED 07/18/2014*JS

04/22/2014
Components: ENGINE,FUEL/PROPULSION SYSTEM
Incident Date: 11/18/2013
Crash: No
Fire: No
Summary

THIS HAS HAPPENED THREE TIMES NOW, AND JUST THE THIRD THIS PAST WEEKEND SO I AM FINALLY WRITING A COMPLAINT. MY KIA HAS A FAULTY MAP SENSOR, THE DEALER SAYS, AND WHEN IT GOES OUT (ABOUT EVERY 2 MONTHS) MY CAR COMPLETELY DIES ON ME; I HAVE NO ACCELERATION, BRAKES LOCK UP AND MY POWER STEERING IS GONE. THIS IS A VERY DANGEROUS SITUATION SINCE TWO OF THE THREE OCCURRENCES HAVE BEEN ON THE HIGHWAY. WHEN IT HAPPENS, I AM FORCED TO YANK THE STEERING WHEEL TO A SHOULDER AND LET THE CAR COME TO A STOP. SOMETIMES IT RESTARTS, SOMETIMES IT DOES NOT. IN ALL THREE INSTANCES, MY CAR HAS HAD TO BE TOWED. THIS IS VERY DANGEROUS FOR NOT ONLY ME BY ANYONE IN THE CAR WITH ME AS WELL AS ANY OTHER KIA DRIVER'S OUT THERE. I HAVE FILED MY COMPLAINT WITH KIA CONSUMER AFFAIRS BUT THEY DO NOT OFFER A REPLACEMENT, JUST MONEY. WHILE I APPRECIATE THE OFFER, MONEY DOES NOT DO ANYTHING FOR MY CONFIDENCE IN DRIVING THE CAR. IT IS A BRAND NEW CAR, JUST ONE YEAR OLD. I FEAR FOR MY LIFE EACH TIME I DRIVE MY CAR BUT I HAVE NO OTHER OPTION, I DRIVE A LOT FOR WORK. ALL I AM SEEKING IS A REPLACEMENT CAR, I LOVE THE CAR AND ALL IT OFFERS BUT IT DOES NOT PERFORM WELL AT ALL AND I AM VERY FEARFUL OF THIS. PLEASE HELP IF YOU CAN OR IF YOU HAVE HAD SIMILAR ISSUES. *TR

04/09/2014
Components: AIR BAGS
Incident Date: 01/11/2014
Crash: Yes
Fire: No
Summary

I WAS EXITING TO TURN RIGHT ONTO THE STREET WHEN I LOOKED DOWN FOR A FEW SECONDS AND HIT THE MEDIAN HEAD ON. THERE WAS A BIG TERRA-COTTA POT WITH A TREE PLANTED IN IT THAT I HIT HARD. IT RIPPED THE FRONT BOTTOM PART OF MY CAR OFF AND BROKE MY TRANSAXLE. IT WOULDN'T DRIVE ANYMORE AND IT TOTALED MY CAR. NONE OF THE AIRBAGS EVER CAME OUT EVEN WHEN I HIT HEAD ON. I HAD TO GO TO THE HOSPITAL FOR A CSCAN. I ENDED UP WITH A CONCUSSION FOR ALMOST THREE MONTHS AND STILL HAVE A KNOT ON MY HEAD. I WAS ALSO WEARING MY SEAT BELT. *TR

04/02/2014
Components: STEERING
Incident Date: 03/07/2014
Crash: No
Fire: No
Vehicle Identification Number: 5XXGN4A78CG******
Summary

TL* THE CONTACT OWNS A 2013 KIA OPTIMA. THE CONTACT STATED THAT WHILE DRIVING APPROXIMATELY 65 MPH, THE STEERING WHEEL BECAME DIFFICULT TO MANEUVER AS THE VEHICLE SWAYED INDEPENDENTLY. THE VEHICLE WAS TAKEN TO THE DEALER TO BE DIAGNOSED HOWEVER, THE TECHNICIAN WAS UNABLE TO DIAGNOSE THE FAILURE. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 51,000 AND THE CURRENT MILEAGE WAS 53,000.

04/01/2014
Components: STEERING
Incident Date: 02/04/2014
Crash: No
Fire: No
Vehicle Identification Number: 5XXGM4A79DG******
Summary

DRIVING ON HIGHWAY AT ABOUT 75 MPH WITH OUT WARNING THE CAR ABRUPTLY SWERVED TO THE LEFT INTO THE OTHER LANE TOWARDS THE MIDDLE CONCRETE BARRIER. WAS ABLE TO GAIN CONTROL WITHOUT HITTING BARRIER. RETURNED TO DEALER TOLD THEM ABOUT THE ISSUE AND THAT WE DID NOT WANT THE CAR ANYMORE DUE TO IT BEING A DEATH TRAP. THEY COULD NOT REENACT THE SITUATION SO THEREFORE THERE WAS NOTHING WRONG WITH THE CAR. TOLD THEM THIS CAR NEEDED TO BE DISSECTED TO FIND OUT WHAT HAPPENED BEFORE SOMEONE DIES. THEY CLAIMED THEY CONTACTED KIA AND WAS TOLD TO CALL 800-333-4KIA NUMBER THEY HAD NOT RECORD OF THIS ISSUE. WE NO LONGER OWN THE CAR AND ACCORDING TO KIA WE NO LONGER HAVE A SAY IN THIS VEHICLE. *TR

03/31/2014
Components: ENGINE
Incident Date: 03/25/2013
Crash: No
Fire: No
Vehicle Identification Number: 5XXGN4A72DG******
Summary

TL* THE CONTACT OWNS A 2013 KIA OPTIMA. THE CONTACT WAS DRIVING 5 MPH WHEN THE VEHICLE STALLED WITHOUT WARNING. THE VEHICLE WAS TAKEN TO THE DEALER BUT THE FAILURE WAS UNABLE TO BE DIAGNOSED. THE MANUFACTURER WAS NOT CONTACTED ABOUT THE ISSUE. THE FAILURE MILEAGE WAS 50 AND THE CURRENT MILEAGE WAS 8000.

03/27/2014
Components: STEERING,SUSPENSION
Incident Date: 03/25/2014
Crash: No
Fire: No
Summary

THERE IS A REAL PROBLEM WITH THE HANDLING OF THIS VEHICLE WHEN IT IS WINDY. IT IS A STRUGGLE TO KEEP IT ON THE ROAD AT ANY SPEED ABOVE 30MPH. I'M HAVING TO AVOID CERTAIN ROADS AND BRIDGES (I.E. TAMPA BAY'S SUNSHINE SKYWAY) DUE TO THE FAULTY AND INCONSISTENT RESPONSE OF THE STEERING WHEN DRIVING IN EVEN THE SLIGHTEST WIND. GOD FORBID THAT A SUDDEN GUST COME ALONG!! I, TOO, HAVE SPOKEN WITH THE DEALERSHIP. THEIR RESPONSE IS THAT THIS IS A COMMON COMPLAINT, BUT THEY DON'T HAVE A SOLUTION. THINKING THAT THIS ISSUE SHOULD BE ADDRESSED AT THE CORPORATE LEVEL!! AND SOON!! *TR

03/25/2014
Components: WHEELS
Incident Date: 03/17/2014
Crash: No
Fire: No
Vehicle Identification Number: KNDJT2A60D7******
Summary

DEAR NEXEN & SOUTHWEST KIA 39650 LYNDON B. JOHNSON FWY, DALLAS, TX. 75237 (972) 283-9797: I AM REACHING OUT TO YOUR COMPANY IN HOPES OF GAINING RESOLUTION ON A RECENT SAFETY ISSUE I EXPERIENCED WITH YOUR TIRES. ON JUNE 28TH 2013 I PURCHASED A MOTOR VEHICLE FROM YOUR DEALERSHIP VIN# [XXX], KIA SUV. UNFORTUNATELY, THE VEHICLE HAS NOT BEEN SATISFACTORY BECAUSE ON 3/14/14 I WAS DRIVING IN TO WORK TRAVELING AT ABOUT 70 MPH ON THE HIGHWAY AND THE REAR TIRE ON THE SUV COMPLETELY CAME APART TO MY DISMAY, LEAVING ME DRIVING ON THREE GOOD TIRES AND A BARE RIM. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6). *TR

03/23/2014
Components: ELECTRICAL SYSTEM,TIRES
Incident Date: 03/01/2013
Crash: No
Fire: No
Vehicle Identification Number: 5XXGN4A71DG******
Summary

CAR SOMETIMES WILL NOT START WHEN BRAKE PEDAL IS PRESSED & ING SWITCH IS PRESSED ??? *TR

03/20/2014
Components: ELECTRONIC STABILITY CONTROL
Incident Date: 11/25/2013
Crash: No
Fire: No
Vehicle Identification Number: KNAGM4A76D5******
Summary

DURING THE FIRST INCLEMENT WEATHER I ENDURED WITH THIS CAR (LATE NOV/EARLY DEC 2013) THERE WAS SOME SNOW AND ICE. I CAME TO A STOP THEN PULLED OUT TO TURN RIGHT. THE NEAREST TRAFFIC WAS 2 BLOCKS AWAY. AS I TRIED TO TURN, MY CAR STOPPED THEN STARTED, STOPPED, STARTED. THE TRAFFIC WAS HEADED DIRECTLY FOR ME AND BLARING THEIR HORNS. SUDDENLY, MY CAR LURCHED FORWARD AND WENT ON ITS WAY. I EXPERIENCED THIS AGAIN SEVERAL TIMES THE SAME DAY AND MANY MORE TIMES SINCE THEN DURING THE COURSE OF THIS WINTER. IT HAS HAPPENED ON INTERSTATES, GOING UP HILLS, MAKING TURNS AND DRIVING SLOWLY ON SLIPPERY STREETS. I WENT TO THE DEALER WHO TOLD ME IT WAS SUPPOSED TO DO THIS; IT WAS A SAFETY FEATURE. *TR

03/13/2014
Components: STEERING,SUSPENSION
Incident Date: 09/12/2012
Crash: No
Fire: No
Vehicle Identification Number: 5XXGN4A73DG******
Summary

I AGREE WITH THE MAY 24, 2013 - SCOTTSDALE, AZ OVERVIEW REGARDING WIND. THE CAR IS EASILY AFFECTED AND MOVES IN THE WIND AND IS A CHALLENGE TO STAY STRAIGHT IN THE LANE. I FEEL LIKE OTHER DRIVERS MUST THINK I AM A DRUNK DRIVER. THE CAR DOES NOT REALLY DRIFT BUT THE STEERING IS SLUGGISH WITH PLAY AND DEAD SPOTS/HARDER TO MAKE FIRST PART OF A TURN, (ALMOST LIKE STEERING STICKS). ALSO AS SOMEONE ELSE SAID, THE STEERING IS A CHALLENGE ON THE HIGHWAY AT HIGHER SPEEDS AND IS HARD TO MAINTAIN IN THE LANE.... MAY ALSO BE A SUSPENSION PROBLEM. IT IS EASY TO LOSE CONTROL AT HIGH SPEEDS IF THE ROADWAY IS NOT PERFECT. CONSTANTLY FIGHTING THE LOOSE STEERING TO THE POINT WHERE AGAIN, IT LOOKS LIKE I AM A DRUNK DRIVER. INCREASING THE AIR IN THE TIRES WAS OF NO HELP TOWARD THE STEERING STABILITY. I SPOKE TO THE LOCAL KIA DEALER SERVICE MANAGER (FEBRUARY 2012), AND HE NOTED THAT THE CONDITIONS SOUNDED TYPICAL OF WHAT HE HAS HEARD WITH THE NEWER MODEL OPTIMAS WHICH HAVE THE ELECTRONIC STEERING. HE WAS GOING TO CHECK WITH KIA FOR THEIR THOUGHTS. NO RESPONSE YET. WHAT EVER HAPPENED TO THE GOOD OLD TIGHT, RACK AND PINION STEERING? ENOUGH OF THIS MUSHY STEERING, THIS IS SUPPOSED TO BE A SPORTY CAR... AM I FINDING OUT THAT IT IS JUST GOOD LOOKS? I HAVE OWNED AND DRIVEN SIMILAR PRICED CHRYSLER AND FORD PRODUCTS PRIOR TO THIS AND NEVER UNCOMFORTABLE WITH THE STEERING. *TR

03/05/2014
Components: VISIBILITY
Incident Date: 02/07/2014
Crash: No
Fire: No
Summary

I WAS ON MY WAY HOME ONE EVENING FROM WORK. THERE WAS NO OTHER VEHICLES IN FRONT OF ME BUT SEVERAL BEHIND ME. I HAD JUST STOPPED AT A STOP LIGHT AND HAD JUST STARTED TO SPEED UP AND THERE WAS A 'BIG BOOM/EXPLOSION', I HAD SERIOUSLY THOUGHT IT WAS A GUN SHOT. THEN REALIZED IT WAS MY SUNROOF. I PULLED OVER TO EXAMINE THE SUNROOF AND COUNTED MY BLESSINGS THE SUN VISOR COVERING WAS CLOSED, OTHERWISE COULD HAVE BEEN SO MUCH MORE SERIOUS. I COULD TELL BY THE WAY THE GLASS WAS PUSHED UPWARD THAT NOTHING HAD HIT IT. BUT IT WAS SHATTERED IN MANY, MANY PIECES. I DROVE THE CAR TO THE DEALERSHIP IMMEDIATELY AND LEFT IT IN THEIR HANDS. IT TOOK OVER TWO WEEKS TO GET IT BACK (BECAUSE I WAS TOLD IT WAS UNDER INVESTIGATION). I JUST HOPE THEY FIND OUT WHY THIS IS HAPPENING IN THESE KIA'S AND GET IT RESOLVED BEFORE SOMEONE GETS SEVERELY INJURED OR CAUSES INJURY TO SOMEONE ELSE BECAUSE OF THE FRIGHT IT CAN CAUSE AND CAUSE A SERIOUS ACCIDENT. *TR

03/03/2014
Components: VISIBILITY,STRUCTURE
Incident Date: 03/01/2013
Crash: No
Fire: No
Vehicle Identification Number: 5XXGN4A70DG******
Summary

THE SUNROOF ON MY 2013 KIA OPTIMA EXPLODED OUT WARDS RAINING BROKEN GLASS DOWN ON MY HEARD. THE CAR WAS NOT STRUCK BY ANY OBJECT AND NO CARS WERE AHEAD OF ME ON THE ROAD. THERE WAS A SLIGHT CREAKING NOISE AND THEN A VIOLENT EXPLOSION LEAVING AN UP TURNED CRATER IN THE GLASS ROOF. THE CAR IS CURRENTLY AT THE DEALER AND THEY DENY ANY KNOWLEDGE OF PROBLEMS WITH ANY SUNROOFS DISPUTE THE RECALL ON SIMILAR ROOFS ON OTHER KIA AND HYUNDAI MODELS. *TR

02/24/2014
Components: VISIBILITY
Incident Date: 02/24/2014
Crash: No
Fire: No
Vehicle Identification Number: 5XXGN4A75DG******
Summary

I WAS DRIVING DOWN THE FREEWAY ABOUT 7:30AM ON MY WAY TO WORK, BEAUTIFUL DAY PROBABLY ABOUT 60 DEGREES AT THE TIME. MY SUNROOF LITERALLY EXPLODED. IT SOUNDED LIKE A GUNSHOT BLAST. IT SCARED THE HECK OUT OF ME, I AM LUCKY I DIDN'T GET INTO AN ACCIDENT. NOTHING HIT MY CAR THAT IS WHY I THOUGHT THIS WAS REALLY STRANGE. I DROPPED MY CAR OFF AT THE DEALER AND OF COURSE THEY SAY THEY HAVE NEVER SEEN THIS BEFORE. I WENT ON LINE AND WHAT DO I FINE? THIS HAS HAPPENED QUIT A BIT. I AM NOW WAITING ON KIA'S ENGINEERS TO LET ME KNOW IF KIA IS GOING TO TAKE CARE OF THE DAMAGES. MY CAR ISN'T EVEN A YEAR OLD. I AM AFRAID TO DRIVE MY VEHICLE NOW, WHAT IF THIS HAPPENS AGAIN? I NEED SOME HELP IN GETTING THIS DANGEROUS ISSUE RESOLVED. *TR

02/20/2014
Components: SUSPENSION,ENGINE AND ENGINE COOLING,POWER TRAIN
Incident Date: 02/20/2014
Crash: No
Fire: No
Vehicle Identification Number: 5XXGR4A65DG******
Summary

MY KIA GETS STUCK IN A FEW INCHES OF SNOW OR ANY ICE. SLIDES EASILY IN RAIN OR ICY OR COLD WEATHER. I LIVE IN THE MIDWEST. I HAVE BEEN PUSHED BY STRANGERS, COUNTLESS TIMES, TRYING TO GET ME OUT OF SUBDIVISIONS BECAUSE THIS CAR WILL NOT MOVE. I HAD TO CALL A TOW TRUCK AND HE MENTIONED HE HAD TO TOW 3 OF THESE SAME FANCY VEHICLES THAT WERE STUCK IN A SMALL AMOUNT OF SNOW. I AM UNABLE TO PARK IN MY GARAGE BECAUSE THE CAR IS NOT DEPENDABLE IF ANY SNOW OR ICE IS ON THE DRIVEWAY. I DRIVE FOR A LIVING AND I HAVE BEEN STUCK IN PATIENT'S DRIVEWAYS. THEY LAUGH AND SAY THE OTHER NURSES DO NOT HAVE ANY PROBLEMS WITH THEIR CARS. THIS IS HUMILIATING. THIS CAR COSTS ALMOST 40,000. IT SHOULD BE DEPENDABLE INSTEAD IT IS UNRELIABLE AND DANGEROUS: OTHER CARS MAY RUN INTO ME WHEN MY CAR STARTS SLIDING BACKWARDS ON THE STREETS. I HAVE LITERALLY BEEN STUCK IN THE MIDDLE OF THE ROAD. I HAVE HAD TO CALL IN SICK SEVERAL TIMES BECAUSE MY CAR WILL NOT BACK OUT A FEW FEET FROM MY DRIVEWAY IF THERE IS 3 INCHES OR MORE OF SNOW ON THE GROUND. ALSO THE ENGINE WHINES ALOT. IT SEEMS TO LAG IN SHIFTING AND THE RPM GOES UP TO ALMOST 4 BEFORE IT WILL SHIFT INTO 4TH GEAR. I AM AFRAID THE ENGINE WILL EXPLODE OR BLOW UP. *TR

02/03/2014
Components: STEERING
Incident Date: 09/27/2013
Crash: No
Fire: No
Vehicle Identification Number: 5XXGR4A65DG******
Summary

STEERING WHEEL STAYS STRAIGHT BUT CAR WANDERS FROM LEFT TO RIGHT IN LANE. THIS IS A COMMON PROBLEM. *TR

02/03/2014
Components: VEHICLE SPEED CONTROL
Incident Date: 01/29/2014
Crash: No
Fire: No
Vehicle Identification Number: KNAGM4A70D5******
Summary

TL* THE CONTACT OWNS A 2013 KIA OPTIMA. THE CONTACT STATED THAT WHILE AT STOP, THE BRAKE PEDAL WAS RELEASED AND THE VEHICLE SURGED AS THE ENGINE RPM'S INCREASED WITHOUT WARNING. THE CONTACT MENTIONED THE BRAKES WERE ENGAGED AND WAS ABLE TO STOP THE VEHICLE. THE VEHICLE WAS TAKEN TO THE DEALER WHERE THE FAILURE WAS UNABLE TO BE REPLICATED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE VEHICLE WAS NOT REPAIRED. THE APPROXIMATE FAILURE MILEAGE WAS 3,000 AND THE CURRENT MILEAGE WAS 19,000. UPDATED 3/14/14*CN

01/14/2014
Components: VISIBILITY
Incident Date: 01/13/2014
Crash: No
Fire: No
Summary

DRIVING ALONG ON A MAIN ROAD, BUT NOT A HIGHWAY, AT ABOUT 45 MPH. ALL OF A SUDDEN I HEARD A MASSIVE EXPLOSION. MY SUNROOF HAD EXPLODED. NOTHING HIT ME, IT WAS JUST RANDOM. THANK GOD IT WAS CLOSED OR THE GLASS WOULD HAVE SHATTERED ALL OVER ME. AND NOW THE DEALERSHIP IS SAYING THAT IT'S NOT COVERED AND WAS MY FAULT! THE CAR IS 4 MONTHS OLD. *TR

01/02/2014
Components: STEERING,SUSPENSION
Incident Date: 11/07/2013
Crash: No
Fire: No
Summary

RECENTLY I LEASED A KIA OPTIMA SX, AFTER 1 WEEK NOTICED THE STEERING WOULD DRIFT FROM SIDE TO SIDE IN LANE WHILE STEERING WHEEL KEPT STRAIGHT AT CENTER POSITION. WHEN CORRECTING "DRIFT" STEERING OVER COMPENSATES FOR CORRECTION AND SWAYS VEHICLE OTHER WAY. HAVE HAD CAR IN FOR SERVICE 2 TIMES IN 2600 MILES FOR THIS ISSUE. FIRST TIME THEY RESET ALIGNMENT, THE 2ND SERVICE DEPT. SAYS EVERYTHING IS WITHIN KIA SPECS AND THERE IS NOTHING MORE THEY CAN DO. CAR STILL "DRIFTS"WHILE ON ROAD MOST NOTICEABLY ABOVE 50-60 MPH WHILE ON EXPRESSWAY, WHILE SOMEWHAT PRESENT CAR ACTS MORE NORMALLY ON STREET SPEEDS UNDER 45 MPH. I HAVE DRIVEN MANY VEHICLES WITH ELECTRIC STEERING AND THIS IS THE ONLY VEHICLE THAT I HAVE HAD PROBLEMS GETTING TO TRACK STRAIGHT. REALLY DISAPPOINTED IN AN OTHERWISE VERY NICE VEHICLE. I WOULD REALLY LIKE TO HAVE MY VEHICLE PERFORM AS IT SHOULD AND TRACK PROPERLY WHILE BEING OPERATED. I FEEL THIS IS A LARGE SAFETY CONCERN ESPECIALLY WHILE DRIVING ON SNOW AS IT CAUSES THE VEHICLE TO WANT TO TRAVEL INTO OTHER LANES OF TRAFFIC WHILE DRIVING. *TR

12/26/2013
Components: POWER TRAIN
Incident Date: 06/21/2013
Crash: No
Fire: No
Vehicle Identification Number: KNAGM4A75D5******
Summary

TL* THE CONTACT OWNS A 2013 KIA OPTIMA. THE CONTACT STATED THAT WHEN ATTEMPTING TO ACCELERATE FROM A COMPLETE STOP, THE TRACTION CONTROL SYSTEM WOULD ERRONEOUSLY ENGAGE CAUSING THE VEHICLE TO STALL. THE VEHICLE WAS ABLE TO BE RESTARTED. THE FAILURE WAS RECURRING OVER A SIX MONTH PERIOD. THE VEHICLE WAS TAKEN TO A DEALER WHERE THE TECHNICIAN DIAGNOSED THAT THE VEHICLE WAS OPERATING AS DESIGNED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOT MADE AWARE OF THE PROBLEM. THE APPROXIMATE FAILURE MILEAGE WAS 2,000.

12/20/2013
Components: STEERING
Incident Date: 12/05/2012
Crash: No
Fire: No
Summary

TL* THE CONTACT OWNS A 2013 KIA OPTIMA. THE CONTACT STATED THAT WHILE DRIVING APPROXIMATELY 50 MPH, THE STEERING WHEEL BECAME DIFFICULT TO MANEUVER AS THE VEHICLE SWAYED INDEPENDENTLY. THE VEHICLE WAS TAKEN TO THE DEALER FOR DIAGNOSIS HOWEVER, THE TECHNICIAN WAS UNABLE TO DIAGNOSE THE FAILURE. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE VIN WAS NOT AVAILABLE. THE APPROXIMATE FAILURE MILEAGE WAS 800.

12/13/2013
Components: STEERING
Incident Date: 12/12/2013
Crash: No
Fire: No
Vehicle Identification Number: 5XXGR4A66DG******
Summary

WHEN TRAVELING AT SPEEDS ABOVE 45 MPH THE CARS STEERING WHEEL STICKS AT CENTER. SIMULTANEOUSLY THE CAR WONDERS DRASTICALLY ON THE ROAD - TO CORRECT YOU TRY TO STEER THE STEERING WHEEL, BUT WITH THE STICKING IN THE CENTER YOUR CORRECTIONS CAUSE DRASTIC "BACK AND FORTH". HAVE TAKEN THE CAR IN 3 TIMES. ALL I AM TOLD IS IT IS THE ALIGNMENT. NOTHING IS FIXED. *TR

11/26/2013
Components: STEERING
Incident Date: 11/01/2012
Crash: No
Fire: No
Summary

2013 KIA OPTIMA. HAVE THE SAME ISSUES WITH THE STEERING, HAS BEEN GOING ON SINCE I BOUGHT IT. I DRIVE FOR A LIVING AND FIGHTING THIS PROBLEM IS REALLY GETTING STRESSFUL. I WOULD SUGGEST KIA LOOK INTO THIS ISSUE BEFORE A MAJOR INCIDENT OCCURS DUE TO A FAILURE. *TR

10/24/2013
Components: STEERING,SUSPENSION
Incident Date: 07/08/2013
Crash: No
Fire: No
Vehicle Identification Number: 5XXGM4A79DG******
Summary

CAR SWAYS BACK AND FORTH. HARD TO KEEP ON THE ROAD. TOOK IT TO THE DEALER THEY ADJUSTED THE STEERING FROM SPORT TO STANDARD. GAVE IT A TRY AND IT STILL CONTINUED TO HANDLE TERRIBLE. TOOK IT BACK TO THE DEALER AGAIN AND LEFT IT FOR A FEW DAYS. THEY KEEP TELLING ME THAT THE CAR IS ACTING NORMAL AND THAT THERE IS NOTHING WRONG WITH IT. THE SERVICE MANAGER MADE A COMMENT THAT 5 GALLONS OF GAS AND A MATCH WOULD FIX THE PROBLEM, THEN SAID HE WAS KIDDING. I DIDN'T FIND IT FUNNY BECAUSE IT ONLY A MATTER OF TIME BEFORE THIS CAR KILLS ME OR SOMEONE ELSE. I HATE THE CAR AND FEAR DRIVING IT. I'VE ONLY HAD IT 7MONTHS AND IT HAS ABOUT 5,500 MILES ON IT. CAR STILL DOES IT AND I'M EXHAUSTED FROM TRYING TO KEEP IT ON THE ROAD. *TR

09/23/2013
Components: STEERING
Incident Date: 07/18/2013
Crash: No
Fire: No
Vehicle Identification Number: 5XXGN4A72DG******
Summary

ON STRAIGHT A WAYS THE CAR WANDERS (PULLS) FROM SIDE TO SIDE AND WE HAVE TO CONTINUALLY TURN THE STEERING WHEEL BACK AND FORTH TO STRAIGHTEN THE CAR OUT. THE CAR WILL NOT TRACK STRAIGHT. WE HAVE TO CONTINUALLY CORRECT THE STEERING. BECAUSE WE TRAVEL ON A LOT OF 2 LANE ROADS WE ARE ALREADY CONSIDERING TRADING THE CAR BECAUSE OF SAFETY CONCERNS.

09/19/2013
Components: STEERING
Incident Date: 09/19/2013
Crash: No
Fire: No
Vehicle Identification Number: 5XXGN4A76DG******
Summary

VEHICLE WILL NOT TRACK STRAIGHT. VEHICLE WONDERS LEFT AND RIGHT AT SPEEDS OF 40 MPH OR HIGHER. HAS BEEN DOING THIS SINCE I PURCHASED IT. *TR

09/09/2013
Components: STEERING
Incident Date: 07/28/2013
Crash: No
Fire: No
Vehicle Identification Number: 5XXGR4A62DG******
Summary

VEHICLE'S STEERING WILL NOT STAY ON CENTER. PULLS PRIMARILY TO THE LEFT, MANY TIMES PULLING ME INTO THE OPPOSITE LANE OF TRAFFIC. VERY DANGEROUS. IT'S ALSO PHYSICALLY EXHAUSTING ON MY ARMS CONSTANTLY HAVING TO REDIRECT THE STEERING TO CENTER AND ATTEMPT (UNSUCCESSFULLY) TO KEEP IT THERE. AS SOON AS THE CAR IS REDIRECTED FROM VEERING TO THE LEFT, IT THEN OVERSTEERS AND VEERS TO THE RIGHT. THERE IS NO CENTERING THIS VEHICLES STEERING. I'VE ALREADY TAKEN THE CAR IN FOR SERVICE ONCE FOR THIS ISSUE AND IT WASN'T CORRECTED. I CALLED KIA SERVICE DEPARTMENT AND TOLD THE MANAGER THAT I AM AWARE OF THE MANY DOZEN COMPLAINTS OF THIS SAME ISSUE WITH THE KIA OPTIMA AND THAT I WANT IT CORRECTED. HE THEN SAID HE WAS NOT AWARE OF THIS "ISSUE" AND TOLD ME HE WOULD LOOK INTO IT AND GET BACK TO ME. THERE WAS NO FOLLOW UP FROM HIM. *TR

08/26/2013
Components: STRUCTURE
Incident Date: 04/19/2013
Crash: No
Fire: No
Vehicle Identification Number: 5XXGM4A72DG******
Summary

TL* THE CONTACT OWNS A 2013 KIA OPTIMA. THE CONTACT STATED THAT WHILE DRIVING 40 MPH, A NOISE WAS EMITTED FROM THE DRIVER'S SIDE WINDOW. THE VEHICLE WAS TAKEN TO THE DEALER FOR DIAGNOSIS WHERE IT WAS STATED THAT THE NOISE WAS NORMAL. THE VEHICLE WAS NOT REPAIRED AND THE MANUFACTURER WAS NOTIFIED. THE APPROXIMATE FAILURE MILEAGE WAS 20. UPDATED 09-18-13 *BF UPDATED 09/27/2013 *JS

08/24/2013
Components: UNKNOWN OR OTHER
Incident Date: 08/21/2013
Crash: No
Fire: No
Vehicle Identification Number: 5XXGM4A78DG******
Summary

STEERING WHEEL DOES NOT SEEM TO REACT WELL WITH TURNING OF THE VEHICLE. PARKING THE VEHICLE IS UNEVEN AND NOT ALIGNED TO THE CENTER OF PARKING STALLS. STEERING WHEEL IS LOOSE AS IF STEERING A BOAT ON A WATERWAY. *TR

08/08/2013
Components: ELECTRICAL SYSTEM
Incident Date: 08/04/2013
Crash: No
Fire: No
Summary

TL* THE CONTACT OWNS A 2013 KIA OPTIMA. THE CONTACT STATED THAT THE AIR CONDITIONING SYSTEM FAILED AND WOULD NOT BLOW COLD AIR. THE FAILURE WAS INTERMITTENT. THE VEHICLE WAS TAKEN TO THE DEALER, WHO ADVISED THAT THEY WERE AWARE OF THE FAILURE BUT THEY HAD NOT DETERMINED A REMEDY. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE VIN WAS NOT AVAILABLE. THE FAILURE AND CURRENT MILEAGE WAS 11,000.

08/03/2013
Components: STEERING
Incident Date: 07/22/2013
Crash: No
Fire: No
Summary

I RECENTLY PURCHASED A NEW KIA OPTIMA AND I AM HAVING THE SAME ISSUES OTHERS ARE COMPLAINING ABOUT WITH THE CAR NOT TRACKING PROPERLY BY EITHER VEERING TO THE LEFT OR TO THE RIGHT CONSTANTLY. IN MY CASE, I NOTICE IT IN CITY AND HIGHWAY DRIVING. I BROUGHT IT TO THE DEALER, AND THEY FOUND NOTHING WRONG, BUT AFTER A LONG DEBATE, THEY ALIGNED THE VEHICLE FINDING IT TO BE OFF ALIGNMENT SLIGHTLY. I NOTICED NO SIGNIFICANT CHANGE IN THE PROBLEM, SO I CHANGED THE TIRES SINCE THEY INSTALL VERY POOR QUALITY OEM TIRES. NOT MUCH BETTER AS FAR AS STEERING, BUT WAY BETTER WET/DRY ROAD TRACTION. I WILL BE GETTING ANOTHER ALIGNMENT FROM AN INDEPENDENT SHOP, BUT I FEEL THERE IS A GREATER ISSUE WITH THE STEERING COMPONENTS, AND BASED ON ALL THE COMPLAINTS, KIA NEEDS TO INVESTIGATE THIS ISSUE AND COME UP WITH A FIX A.S.A.P BEFORE SOMEONE GETS HURT. I'M STUCK WITH THIS CAR FOR 35 MORE MONTHS, HOPEFULLY, THEY'LL COME UP WITH SOMETHING SOON. *TR

07/05/2013
Components: AIR BAGS
Incident Date: 06/29/2013
Crash: Yes
Fire: No
Summary

TL* THE CONTACT OWNS A 2013 KIA OPTIMA. THE CONTACT STATED THAT THE DRIVER CRASHED INTO ANOTHER VEHICLE AND THE AIR BAGS FAILED TO DEPLOY. THE DRIVER WAS TAKEN TO A HOSPITAL FOR TREATMENT OF NECK INJURIES. IT WAS UNKNOWN IF A POLICE REPORT WAS FILED. THE VEHICLE WAS TAKEN TO AN IMPOUND LOT. THE VEHICLE WAS NOT DIAGNOSED FOR THE CAUSE OF THE AIR BAG FAILURE. THE VEHICLE WAS DESTROYED. THE APPROXIMATE FAILURE AND CURRENT MILEAGE WAS UNKNOWN. THE VIN WAS NOT AVAILABLE. *TR

06/14/2013
Components: ENGINE
Incident Date: 06/12/2013
Crash: No
Fire: No
Vehicle Identification Number: 5XXGR4A63DG******
Summary

DRIVING ON A CITY ROAD DURING NORMAL TRAFFIC (4:30PM EST) MY VEHICLE BEGAN TO MAKE LARGE RATTLING NOISE FROM THE ENGINE COMPARTMENT. AT FIRST I THOUGHT I HAD PICKED UP SOMTHING ON THE ROAD, BUT AS I ACCELERATED/DECCELERATED THE NOISE BECAME LOUDER/SOFTER. I IMMEDIATLEY CONTACTED MY KIA DEALERSHIP. AFTER SPEAKING TO THE SERVICE MANAGER HE TOLD ME TO BRING THE VEHICLE IN NEXT WEEK SINCE THAT WOULD BE THE SOONEST IT COULD BE LOOKED AT. I INFORMED HIM THAT I DID'NT THINK I COULD EVEN MAKE IT HOME LET ALONE WAIT A WEEK TO BRING THE VEHICLE IN. HE STATED I COULD DROP IT OFF, BUT IT WOULD NOT BE LOOKED AT UNTIL NEXT WEEK. EITHER WAY, WITHIN 10 MIUTES OF DRIVING A LARGE BANGING NOISE WENT OFF UNDER THE HOOD, ENGINE OIL SPRAYED THROUGHT THE ENGINE COMPARTMENT AND I HAD COMPLETE LOSS OF POWER. KIA ROADSIDE ASSISTANCE TOWED THE VEHICLE TO THE DEALERSHIP WHERE THEY HAVE INFORMED ME THAT THE ENGINE NEEDS TO BE REPLACED. THE VEHICLE IS LESS THAN 2 WEEKS OLD AND HAD 600 MILES WHEN THIS OCCURED. I INFORMED THE DEALERSHIP I WOULD NOT WANT A VEHICLE WITH A REPLACED ENGINE AND THEY HAVE INFORMED ME THAT IS MY ONLY OPTION. I WILL NOT BE PURCHASING FROM KIA AGAIN AS THERE WAS NO SUPPORT FROM THEIR CORPORATE CUSTOMER SERVICE EITHER. *TR

06/10/2013
Components: STEERING
Incident Date: 05/27/2013
Crash: No
Fire: No
Vehicle Identification Number: KNAGM4A71D5******
Summary

WHILE DRIVING AT OR AROUND 50 MPH THE CAR STARTED DRIFTING LEFT THEN RIGHT. *TR

06/05/2013
Components: VISIBILITY
Incident Date: 06/04/2013
Crash: No
Fire: No
Vehicle Identification Number: 5XXGN4A79CG******
Summary

WHILE TRAVELING IN THE MORNING TO WORK WHILE ON THE INTERSTATE, A LOUD SOUND LIKE A BOMB OR EXPLOSION OCCURRED IN MY CAR, THEN GLASS FROM MY SUNROOF FELL DOWN. MY SUN ROOF ON MY 2012 KIA OPTIMA EXPLODED. THE MINUTE THIS HAPPENED I LOOKED UP BECAUSE I COULD HEAR AND FEEL AIR FROM UP ABOVE. MY SUNROOF WAS SHATTERED IN TINY PIECES. THE NOISE BY ITSELF WAS SO STARTLING AND FRIGHTENING THAT IT COULD HAVE CAUSED AN ACCIDENT IF I WOULD HAVE REACTED TO THE SOUND SOMEHOW WHILE DRIVING. ONCE PULLED OVER, IT WAS CLEAR THAT THE GLASS SHATTERED OUT AND UP NOT DOWNWARD SO IT WAS FAIRLY APPARENT NOTHING LANDED ON TOP OF MY ROOF TO CAUSE THIS. I FILED A CLAIM WITH MY AUTO INSURANCE. HOWEVER, WITH THAT BEING SAID, I HAVE NOW RESEARCHED ON THE INTERNET THIS ISSUE AND FROM WHAT I AM READING ON LINE THIS HAS HAPPENED TO MANY OTHER PEOPLE. I HOPE YOU ARE INVESTIGATING THIS BEFORE THIS CAUSES A REAL TRAGEDY TO SOMEONE'S LIFE! PLEASE! *TR

05/30/2013
Components: STEERING
Incident Date: 10/02/2012
Crash: No
Fire: No
Vehicle Identification Number: FXXGN4A73DG******
Summary

VEHICLE WANDERS AT HIGHWAY SPEEDS. CONSTANT STEERING CORRECTION NECESSARY. YOU CANNOT DRIVE THE CAR IN A STRAIGHT LINE. VEHICLE WILL DART TO THE LEFT OR RIGHT WITHOUT ANY INPUT FROM THE STEERING WHEEL. THIS HAPPENS ON PERFECTLY FLAT ROADS WITH NO WIND. STEERING WHEEL IS ALSO TURNED TO THE LEFT WHEN DRIVING STRAIGHT. DEALER SAYS EVERYTHING IN SPEC. *TR

05/30/2013
Components: VISIBILITY
Incident Date: 05/29/2013
Crash: No
Fire: No
Vehicle Identification Number: 5XXGR4A67DG******
Summary

TL* THE CONTACT OWNS A 2013 KIA OPTIMA. THE CONTACT STATED THAT WHILE DRIVING 65 MPH, THE SUN ROOF GLASS SHATTERED WITHOUT WARNING. THE VEHICLE WAS TAKEN TO THE DEALER FOR DIAGNOSIS BUT THE DEALER WAS UNABLE TO DIAGNOSE THE PROBLEM. THE VEHICLE WAS NOT REPAIRED AND THE MANUFACTURER WAS NOTIFIED. THE APPROXIMATE FAILURE MILEAGE WAS 9,100. *TR

05/26/2013
Components: STEERING
Incident Date: 05/03/2013
Crash: No
Fire: No
Vehicle Identification Number: 5XXGN4A71DG******
Summary

PURCHASED A NEW 2013 KIA OPTIMA ON 4/30/13 AND THE CAR WANDERS LEFT THEN YOU HAVE TO CORRECT CONSTANTLY. TOOK BACK TO THE DEALER TWICE AND THEY TELL ME THERE IS NOTHING WRONG. AFRAID TO DRIVE ON HIGHWAY FOR FEAR OF HURTING SOMEONE. THE CAR HAS 400 MILES ON IT NOW. PLEASE HELP ,CHECKED ON INTERNET AND THERE ARE A LOT OF COMPLAINTS FOR THE SAME PROBLEM. [XXX] INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6). *TR

05/24/2013
Components: STEERING
Incident Date: 05/22/2013
Crash: No
Fire: No
Vehicle Identification Number: 5XXGN4A72DG******
Summary

I PURCHASED THIS VEHICLE TO COMMUTE EVERY 3 WEEKS FROM PHOENIX TO LAS ANGELES AND TRAVEL I-10. I CURRENTLY HAVE 12,000 MILES AND THE LAST 3 TIMES I MADE THE TRIP I HAVE REPEATEDLY ALMOST LOST CONTROL OF THE VEHICLE WHEN TRAVELING 70+MPH FROM BLITHE, AZ TO BANNING, CA. THE CAR DRIFTS, AND IS WORSE WITH WIND GUSTS, IT IS CLOSE TO IMPOSSIBLE TO KEEP FROM BLOWING OFF THE ROAD. ONLY WITH IMMEDIATE REDUCTION IN SPEED BELOW 70-MPH IS THERE IMMEDIATE CONTROL OF THE CAR. I CONTACTED KIA MOTOR COMPANY AND WAS TOLD THAT THEY HAVE NO KNOWLEDGE OF THIS HAPPENING BEFORE AND TAKE IT TO MY LOCAL DEALER. I CALLED THE LOCAL DEALER AND WAS TOLD THEY HAVE NO KNOWLEDGE OF THIS PROBLEM. I CALLED A DEALER IN THE INDIO, CA AREA AND WAS TOLD THAT THEY ARE AWARE OF A PROBLEM AND TO BRING IT IN ON MY NEXT TRIP TO CA. I WAS TOLD THAT WITH THE ELECTRONIC STEERING AND ELECTRONIC STABILITY CONTROL I MIGHT NEED ADJUSTMENT OR MAYBE THERE IS A SOFTWARE UPGRADE FOR THE COMPUTER INSIDE THE CAR. THEY WOULD CONFIRM THAT "ALL COMPARATIVE VALUES" ARE SET PROPERLY WITH THE "BLACK BOX." *TR

05/21/2013
Components: STEERING
Incident Date: 03/04/2013
Crash: No
Fire: No
Vehicle Identification Number: 5XXGN4A75DG******
Summary

BY READING UP ON THE KIA OPTIMA 2013 I NOW SEE THAT THERE ARE ALOT OF COMPLAINTS ON THE STEERING. IT WILL ONLY BE A MATTER OF TIME BEFORE NUMEROUS DEATHS WILL OCCUR BECAUSE ITS CONSTANT WANDERING ON THE ROAD. IT GOES FROM LEFT TO RIGHT AND A STRUGGLE TO KEEP IT BETWEEN THE LINES. THE TROOPERS ARE GOING TO STOP YOU BECAUSE THEY WILL THINK YOU ARE DRUNK AND IT IS ALL THE CAR. *TR

05/16/2013
Components: STEERING
Incident Date: 09/12/2012
Crash: No
Fire: No
Vehicle Identification Number: 5XXGN4A74DG******
Summary

AS VEHICLE SPEED INCREASES ABOVE 50 MPH THE VEHICLE DRIFTS RIGHT OR LEFT THEREBY REQUIRING CONSTANT STEERING CORRECTIONS. IT ALSO BECOMES A STRAIN ON MY ARM. I SPOKE TO KIA'S HQ IN CALIFORNIA AND THEY STATED THEY HAVE NOT HAD ANY OTHER COMPLAINTS. I FINALLY GOT A CASE NUMBER FROM KIA AND AM IN THE PROCESS OF TAKING IT TO THE DEALER TO SEE IF THEY CAN DIAGNOSE AND CORRECT THE PROBLEM. *TR

05/13/2013
Components: ENGINE
Incident Date: 04/26/2013
Crash: No
Fire: No
Vehicle Identification Number: 5XXGN4A77DG******
Summary

DRIVING DOWN INTERSTATE, ENGINE MADE LOUD, CLANKING NOISE. PUSHED ON GAS AND NOISE GOT LOUDER AND THE CAR SLOWED DOWN. CAR DID NOT RESPOND WHEN GAS PEDAL APPLIED. TURNED ON HAZARD LIGHTS AND WORKED WAY OVER TO OUTER LANE AND FINALLY TO SIDE OF ROAD. WAS ALMOST REAR-ENDED WHEN HAPPENED; CAR SLOWED WAY DOWN. TOWED TO DEALERSHIP WHERE PURCHASED. REPLACED FUEL PUMP BUT NOISE STILL OCCURRING. A WEEK LATER, INFORMED HAD TO REPLACE ENGINE. WEEK LATER ENGINE, AND NOW PARTS, WERE ON BACK ORDER. FOLLOWING WEEK, INFORMED BY DEALERSHIP, KIA WOULD NOT PUT NEW ENGINE IN CAR BECAUSE OVER 5,000 MILES (ONLY 6600). A REMANUFACTURED WOULD BE USED. ASKED TO SEE CAR AND ASKED IF THEY DISCOVERED WHAT WAS WRONG. ENGINE OUT OF CAR AND COMPLETELY APART. INFORMED THE "END" PISTON BROKE. LOOKED AT PISTON, AND PORTION APPEARED TO HAVE BROKEN OFF. THEY SAID THE BROKEN PART HAD FALLEN INSIDE AND WAS CAUSING NOISE. NOT HAPPY WITH KIA. DOESN'T SEEM LIKE THEY STAND BEHIND THEIR PRODUCT... *TR

05/06/2013
Components: EXTERIOR LIGHTING
Incident Date: 05/05/2013
Crash: No
Fire: No
Summary

TL* THE CONTACT OWNS A 2013 KIA OPTIMA. THE CONTACT STATED THAT WHILE DRIVING 70 MPH, THE HEADLIGHTS FLICKERED SPORADICALLY. THE VEHICLE WAS NOT TAKEN TO THE DEALER. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE VEHICLE WAS NOT REPAIRED. THE VIN WAS NOT AVAILABLE. THE FAILURE MILEAGE WAS 5,600 AND THE CURRENT MILEAGE WAS 5,900. *TR

05/02/2013
Components: SUSPENSION
Incident Date: 04/06/2013
Crash: No
Fire: No
Vehicle Identification Number: 5XXGN4A76DG******
Summary

I BOUGHT THIS CAR BRAND NEW FROM GERALD KIA IN AURORA ILLINOIS. CAR PULLS LEFT THEN RIGHT. ASSUMED IT WAS OUT OF ALIGNMENT. MADE AN APPOINTMENT AT OBRIEN KIA IN CHAMPAIGN, IL TO CHECK IT OUT ON WEDS, 5-8. MADE AP[POINTMENT ON TUESDAY, 4-30. LOOKED ON GOOGLE AND FOUND OUT THIS IS A PROBLEM ON 11,12 AND 13 OPTIMAS. THERE IS EVEN A VIDEO SHOWING THIS PROBLEM ON UTUBE. I BELIEVE I BOUGHT A LEMON. THIS IS VERY DANGEROUS, AS IF YOU LOOK AWAY FOR A SECOND, YOU COULD HIT SOMEONE HEAD ON. I WANT TO GIVE THEM THERE CAR BACK. ALSO I CAN'T GET THE PART TO COME UP. *TR

05/01/2013
Components: VISIBILITY
Incident Date: 04/29/2013
Crash: No
Fire: No
Vehicle Identification Number: 5XXGR4A64DG******
Summary

I WAS DRIVING DOWN THE STREET IN MY 2013 KIA OPTIMA WHEN ALL OF THE SUDDEN OUT OF NOWHERE, MY SUNROOF JUST SHATTERED!!! WHEN I CALLED KIA, THEY TOLD ME THAT IT WAS AERODYNAMICALLY IMPOSSIBLE FOR THE SUNROOF TO JUST SHATTER AND THAT A ROCK OR A BIRD HAD TO HAVE HIT IT. I'M NOT SURE WHAT THE AERODYNAMICS HAS TO DO WITH THE FACT THAT IT JUST SHATTERED BUT, WHATEVER. NOTHING HIT IT, IT JUST SHATTERED. IT WAS THE CRAZIEST, SCARIEST FEELING EVER. I FEEL LIKE THAT THEY THINK I'M JUST MAKING IT UP SO THAT I CAN GET THEM TO PAY FOR IT. THAT HAS NOTHING TO DO WITH IT! BOTH MY GIRLS WERE IN THE CAR WITH ME AND LUCKILY MY YOUNGEST ONLY GOT A SMALL CUT ON HER LEG. THEY NEED TO FIND THE PROBLEM!! *TR

04/22/2013
Components: STEERING
Incident Date: 04/01/2013
Crash: No
Fire: No
Summary

TL* THE CONTACT OWNS A 2013 KIA OPTIMA. THE CONTACT STATED THAT THE VEHICLE WOULD DRIFT INDEPENDENTLY IF THE STEERING WHEEL WAS NOT HELD TIGHTLY. THE CONTACT SPOKE WITH THE DEALER AND WAS ADVISED THAT THE MANUFACTURER HAD ISSUED A NEW SETTING OPTION FOR THE STEERING WHEEL AND THAT THEY WOULD NEED TO INSPECT THE VEHICLE TO APPLY THE NEW SETTING. THE VEHICLE WAS NOT REPAIRED. THE VIN WAS NOT AVAILABLE. THE CURRENT MILEAGE WAS 1,530. THE FAILURE MILEAGE WAS NOT AVAILABLE. *TR

04/14/2013
Components: STEERING
Incident Date: 11/14/2012
Crash: No
Fire: No
Vehicle Identification Number: 5XXGN4A72DG******
Summary

VEHICLE WANDERS FROM SIDE TO SIDE. IT DOES NOT MATTER WHETHER THE ROAD IS FLAT OR CROWNED. THE STEERING IS SIMILAR AT ANY SPEED. RETURNED TO DEALER ON 11/27/2012 AND THEY ROAD TESTED THE VEHICLE AND STATED THAT IT HANDLED NORMALLY. THEY FOUND THE TOE SLIGHTLY OUT OF ALIGNMENT AND RESET. THEY STATED THAT THE VEHICLE HAS ELECTRONIC POWER STEERING AND HAS A DIFFERENT FEEL THEN A CONVENTIONAL TYPE. I AM TRYING TO CHANGE THE WAY I HAVE BEEN STEERING CARS FOR 59 YEARS. THE END RESULT IS THE CAR STILL WANDERS ON ANY ROAD I DRIVE ON. SEEING THE OTHER COMPLAINTS IN THIS FILE TELLS ME THAT THERE IS A PROBLEM WITH THE STEERING ON THESE CARS. WE NEED A FIX. *TR

04/03/2013
Components: STRUCTURE
Incident Date: 04/18/2012
Crash: No
Fire: No
Vehicle Identification Number: 5XXGR4A68CG******
Summary

THIS IS NOT A SAFETY PROBLEM. THE CARPET HAS WORN THROUGH (THREADBARE) JUST IN FRONT OF THE DRIVER SEAT. I ASKED THE DEALER ABOUT IT AND THE REP TOLD ME IT HAPPENS WITH DRIVERS THAT ARE SIX FEET TALL. THE SPOT THAT IS WORN IS ON A RAISED SURFACE (COVER?) OF SOME SORT. A REDESIGN TO PLACE A HEAY DUTY CARPET PIECE IN THAT PART OF THE CARPET OR REDESIGN THE REMOVABLE FLOOR MAT TO COVER THE SPOT SO IT WOULDN'T WEAR OUT THE UNDERLYING CARPET. WHAT TO DO FOR REPAIR??? *TR

03/22/2013
Components: STEERING,ENGINE AND ENGINE COOLING
Incident Date: 03/11/2013
Crash: No
Fire: No
Vehicle Identification Number: 5XXGN4A70DG******
Summary

REGARDING TO THE PREVIOUS COMPLAINT, VEH WAS TAKEN TO DEALER ON 3/15/2013 TO ADJUST THE ALIGNMENT UNDER WARRANTY DUE TO THE ALIGNMENT ISSUE STARTING AFTER THE ENGINE WAS REPLACED AT 3,400 BY THE DEALER. LEFT THE DEALER AND IMMEDIATELY NOTICED THAT THE STEERING WHEEL WAS NOW TURNED TO THE LEFT AND THE VEHICLE WAS PULLING TO THE RIGHT. THE CAR PULLED TO THE RIGHT SIGNIFICANTLY. THE SAME DEALER WAS CONTACTED ON 3/18/13 REGARDING THE ISSUE. DUE TO THE RECENT ENGINE REPLACEMENT, ONE ALIGNMENT TRIP AND A DISTANCE OF ROUGHLY 50 MILES TO THE SHOP, THE DEALER AUTHORIZED A LOANER TO BE BROUGHT TO MY PLACE OF EMPLOYMENT SO THAT THE DRIVER COULD TAKE THE VEH TO HE SHOP. VEH WAS PICKED UP THAT EVENING AT THE DEALER AND STEERING WHEEL SEEMS TO BE LEVEL. THERE IS STILL A LEFT TO RIGHT CONSTANT HANDLING ISSUE AND VEHICLE SEEMS TO HAVE A VIBRATION UNDER 35 MPH. VEH HAS NOW SPENT 11 DAYS IN THE SHOP (9 DAYS FOR ENGINE REPLACEMENT AND 2 DAYS FOR TWO ALIGNMENTS) AND HAS BEEN OWNED FOR JUST UNDER 12 WEEKS. VEH IS ALSO SLOW/SLUGGISH LEAVING A STOPPED POSITION AND MPG'S ON CRUISE CONTROL SET AT 60MPH HAVE FALLEN FROM 33MPG TO 29.5MPG SINCE ENGINE REPLACEMENT. DATE COMPLAINT FILED: 03/13/2013 COMPONENT(S): ENGINE AND ENGINE COOLING DATE OF INCIDENT: 03/11/2013 NHTSA ID NUMBER: 10502730 MANUFACTURER: KIA MOTORS CORPORATION VEHICLE IDENTIFICATION NO. (VIN): 5XXGN4A70DG... SUMMARY: DRIVING UNDER NORMAL CONDITIONS ON A SLOW 35MPH ROADWAY AND NOTICED OPTIMA PULLS TOWARD THE CROWN (CENTER) OF THE ROAD (WHICH IS AGAINST SLOPE). DROVE VEHICLE ON 45MPH AND 60MPH ROADWAY AND SAME SITUATION. ENGINE WAS REPLACED AT 3,400 MILES DUE TO PISTON #3 FAILING. BASED ON CURRENT ISSUES TO DATE, I WOULD NOT PURCHASE ANOTHER OPTIMA. *TR

03/19/2013
Components: VISIBILITY,VISIBILITY/WIPER
Incident Date: 03/05/2013
Crash: No
Fire: No
Vehicle Identification Number: 5XXGN4A78DG******
Summary

TL* THE CONTACT OWNS A 2013 KIA OPTIMA. THE CONTACT STATED THAT WHILE DRIVING APPROXIMATELY 50-55 MPH, THE SUNROOF GLASS EXPLODED. THE VEHICLE WAS TAKEN TO A DEALER WHERE THEY ADVISED HER THAT THE RESULTS OF THE INSPECTION WERE INCONCLUSIVE. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS CONTACTED BUT OFFERED NO ASSISTANCE. THE FAILURE AND CURRENT MILEAGES WERE APPROXIMATELY 12,000. *TR

03/13/2013
Components: ENGINE AND ENGINE COOLING
Incident Date: 03/11/2013
Crash: No
Fire: No
Vehicle Identification Number: 5XXGN4A70DG******
Summary

DRIVING UNDER NORMAL CONDITIONS ON A SLOW 35MPH ROADWAY AND NOTICED OPTIMA PULLS TOWARD THE CROWN (CENTER) OF THE ROAD (WHICH IS AGAINST SLOPE). DROVE VEHICLE ON 45MPH AND 60MPH ROADWAY AND SAME SITUATION. ENGINE WAS REPLACED AT 3,400 MILES DUE TO PISTON #3 FAILING. BASED ON CURRENT ISSUES TO DATE, I WOULD NOT PURCHASE ANOTHER OPTIMA. *TR

03/04/2013
Components: STEERING
Incident Date: 08/01/2012
Crash: No
Fire: No
Vehicle Identification Number: 5XXGM4A70DG******
Summary

TL* THE CONTACT OWNS A 2013 KIA OPTIMA. THE CONTACT STATED THAT WHILE DRIVING AT VARIOUS SPEEDS, THE VEHICLE PULLED TO THE LEFT. THE VEHICLE WAS TAKEN TO A DEALER WHO ADVISED THE CONTACT THAT THEY WOULD ROTATE THE TIRES. THE VEHICLE WAS REPAIRED. IMMEDIATELY AFTER LEAVING, THE FAILURE RECURRED. THE MANUFACTURER WAS CONTACTED. THE FAILURE MILEAGE WAS APPROXIMATELY 75. THE CURRENT MILEAGE WAS APPROXIMATELY 1,500. *TR

02/16/2013
Components: STEERING,SUSPENSION,WHEELS
Incident Date: 02/09/2013
Crash: No
Fire: No
Vehicle Identification Number: 5XXGN4A71DG******
Summary

I'VE OWNED THIS VEHICLE FOR ABOUT ONE WEEK. WITHIN THE FIRST TWO DAYS I NOTICED A SLIGHT DRIFTING OF THE VEHICLE WHILE DRIVING ABOVE 40 MPH, BUT DISMISSED IT AS BEING CAUSED BY THE HIGH WINDS THAT WERE OCCURRING DURING THAT TIME. OVER THE NEXT FEW DAYS, THESE DRIFTING EXPERIENCES LINGERED. THE WORST EXPERIENCE OCCURRED 02/14/13, BETWEEN 5:30PM AND 6:15PM, A HIGH TRAFFIC PERIOD, ON A FREEWAY WHICH IS CURRENTLY UNDER CONSTRUCTION. AFTER MAKING A LEFT TURN FROM A TRAFFIC LIGHT ONTO THE FREEWAY, I PROCEEDED INTO THE LEFT LANE. WITHIN A FEW FEET, OR ACCELERATION TO 50 MPH OR SO, THE FRONT WHEELS, BEGAN TO PULL TOWARD THE RIGHT. BOTH OF MY HANDS WERE ON THE STEERING WHEEL THE ENTIRE TIME, BUT I HAD TO STEER SLIGHTLY LEFT TO CORRECT TO AVOID GOING INTO THE RIGHT LANE. A FEW SECONDS LATER, THE SAME SCENARIO OCCURRED AS ABOVE. I NEXT CHANGED TO THE RIGHT LANE AS MY EXIT WAS NEARING. WITHIN 3/4 MILE THERE IS A SLIGHT CURVE LEFT, WHICH THE CAR HAD ISSUES CORNERING AND AGAIN LED TO MY HAVING TO STEER TO CORRECT. THIS IS SAFETY CONCERN, A SERIOUS ONE. THIS IS NOT A RANDOM, EVERY SO OFTEN OCCURRENCE. IT IS DAILY, FREQUENT, IF I TRAVEL ON A FREEWAY OR ANYTIME SPEED LIMITS ARE ABOVE 35 MPH. THERE ARE OTHER INSTANCES OF WHAT APPEAR TO BE CORNERING ISSUES. LEFT TURNS ARE AWKWARD IF YOU FOLLOW PROPER PROCEDURE FOR TURNING INTO THE LANE CLOSEST TO YOU. MOST TURNS END UP WIDE, AS IF YOU'RE DRIVING A WIDER CHASSIS VEHICLE, I.E. A PICK-UP OR SUV. THE STEERING DEFECT EVEN APPEARS NOTICEABLE UPON PARKING, AS THE STEERING WHEEL IS ALWAYS A HAIR OFF CENTER WHEN YOU PARK STRAIGHT IN A STALL OR SPACE. IN THE CITY I RESIDE IN THE STATE OF NEVADA, CONSTANT ROAD CONSTRUCTION, LANES THAT CHANGE FROM HORIZONTAL TO ZIG-ZAG EVERY FEW FEET, THE LAST THING NEEDED IS A CAR THAT HAS ANY HINT OF A FAULT WITH STEERING OR SUSPENSION. *TR

01/25/2013
Components: STEERING,SUSPENSION
Incident Date: 01/02/2013
Crash: No
Fire: No
Vehicle Identification Number: 5XXGM4A77DG******
Summary

CAR DOES NOT TRACK STRAIGHT WHILE DRIVING OVER 55MPH. DRIVER HAS TO CONTINUALLY CORRECT WHEEL TO KEEP CAR STRAIGHT ON ROAD. *TR

01/09/2013
Components: WHEELS
Incident Date: 10/01/2012
Crash: No
Fire: No
Summary

TL* THE CONTACT OWNS A 2013 KIA OPTIMA. THE CONTACT STATED THAT TWO MONTHS AFTER PURCHASING THE VEHICLE, THE TIRE PRESSURE WARNING LIGHT ILLUMINATED. THE VEHICLE WAS TAKEN TO THE DEALER WHERE THEY ADVISED THAT THE TIRE WOULD NEED REPLACING. THE VEHICLE DID NOT COME EQUIPPED WITH A SPARE TIRE, ONLY A TIRE MOBILITY KIT THAT INCLUDED AN INFLATION DEVICE. THE DEALER ADVISED THAT THE FAILED TIRE COULD NOT BE INFLATED AND NEEDED TO BE COMPLETELY REPLACED. THE MANUFACTURER WAS NOT CONTACTED. THE FAILURE MILEAGE WAS APPROXIMATELY 1,000. THE CURRENT MILEAGE WAS APPROXIMATELY 3,000. THE VIN WAS UNAVAILABLE.

12/05/2012
Components: STEERING
Incident Date: 08/22/2012
Crash: No
Fire: No
Vehicle Identification Number: 5XXGN4A77DG******
Summary

TL* THE CONTACT OWNS A 2013 KIA OPTIMA. THE CONTACT STATED THAT THE VEHICLE WOULD DRIFT FROM SIDE TO SIDE WHEN BEING DRIVEN AT VARIOUS SPEEDS. THE CONTACT STATED THAT WHEN TRAVELING ABOVE 55 MPH, THE VEHICLE WOULD BECOME INCREASINGLY DIFFICULT TO KEEP THE VEHICLE STRAIGHT. THE VEHICLE WAS TAKEN TO THE DEALER WHERE AN ALIGNMENT WAS PERFORMED BUT DID NOT CORRECT THE FAILURE. THE VEHICLE WAS TAKEN TO A SECOND DEALER WHO SUGGESTED THAT THEY ADJUST THE TIRE PRESSURE. THE TIRE PRESSURE WAS ADJUSTED BUT TO NO AVAIL. THE FAILURE PERSISTED. THE FAILURE MILEAGE WAS 40 AND THE CURRENT MILEAGE WAS 6,500.

12/02/2012
Components: STEERING,SUSPENSION
Incident Date: 10/24/2012
Crash: No
Fire: No
Vehicle Identification Number: 5XXGM4A72DG******
Summary

ABOUT A DAY AFTER I BOUGHT MY BRAND NEW 2013 KIA, I NOTICED THAT THE VEHICLE VEERED TO THE LEFT. I TOOK IT BACK THAT WEEKEND TO GET AN ALIGNMENT AND THE DEALER TOLD ME THAT IT WASN'T AN ALIGNMENT, BUT THAT THE STEERING COLUMN WAS OFF. SO, THEY ADJUSTED THAT. WHEN I TOOK DELIVERY OF THE VEHICLE AGAIN, THE ISSUE WAS STILL THERE. I TOOK THE CAR TO THEM AGAIN, AND THIS TIME, THEY SAID THE STEERING WHEEL WAS TWISTED. I THEN MOVED FROM VA TO FL TWO DAYS LATER. AT THIS POINT I ONLY HAD ABOUT 1200 MILES ON MY CAR. DURING THE TRIP, I NOTICED THE STEERING DOING THE EXACT SAME ISSUE. I CALLED THE DEALER AND ASKED THEM TO JUST TELL ME WHAT THE ISSUE WAS WITH THE CAR. I WAS TOLD THAT MY VEHICLE WAS MADE WITH A BATCH OF OTHER VEHICLES THAT HAD THIS ISSUE AND THERE IS A TECHNICAL BULLETIN INVOLVED WITH IT. SHE SAID ITS PROTOCOL TO BRING THE VEHICLE IN MULTIPLE TIMES SO THAT THEY CAN RULE OUT CERTAIN ISSUES. SHE STATED THE NEXT STEP WAS TO REDO THE SUSPENSION. UNFORTUNATELY FOR ME, I HAD TO GO TO A DIFFERENT DEALER FOR THIS BECAUSE I WAS NOW IN FL. ALSO, UNFORTUNATELY FOR ME, THE FIRST DEALER DIDN'T RECORD WHEN I WENT IN THE FIRST TWO TIMES. SO WHEN I GO TO THIS NEW DEALER AT 2500 MILES, THEY HAVE NO IDEA WHAT I'M TALKING ABOUT, GIVE ME AN ALIGNMENT THAT DOESN'T SOLVE THE ISSUE AND SEND ME ON MY WAY. THIS IS TRULY RIDICULOUS. I BOUGHT A NEW CAR TO AVOID THESE ISSUES. AND KIA NEEDS TO OWN UP AND FIX THESE STEERING WHEEL ISSUES PROPERLY. I'M GOING BACK TO THE DEALER AGAIN TOMORROW. PLEASE RECALL THIS STEERING WHEEL ISSUE. *TR

11/15/2012
Components: STEERING
Incident Date: 10/23/2012
Crash: No
Fire: No
Vehicle Identification Number: KNAGM4A78D5******
Summary

NEW VEHICLE. THE VEHICLE WILL NOT TRACK IN A STRAIGHT LINE. THE VEHICLE WANDERS (DRIFTS) LEFT OR RIGHT. I CONSTANTLY HAVE TO NUDGE THE STEERING WHEEL SLIGHTLY LEFT OR SLIGHTLY RIGHT TO KEEP THE VEHICLE SOMEWHERE IN THE MIDDLE OF THE LANE. THIS IS A DANGEROUS CONDITION. I NO LONGER TAKE A MUG OF COFFEE WITH ME AS I DRIVE TO WORK. I HAVE TO KEEP MY EYES DIRECTLY ON THE ROAD AHEAD, ONLY GLANCING BRIEFLY IN THE REAR VIEW MIRROR OR SIDE MIRRORS TO CHECK TRAFFIC. IT ALSO DOES THIS AT LOW SPEEDS ON RESIDENTIAL STREETS. HELP! I AM TAKING IT BACK TO THE DEALER A SECOND TIME ON 11/16. HOWEVER, I HAVE NOTICED MANY COMPLAINTS ON THE WEB FOR THE SAME VEHICLE, MODEL AND PROBLEM. IT WOULD SEEM THERE IS NO FIX! HAS THE NHTSA CONTACTED KIA ABOUT THIS PROBLEM? *TR

10/19/2012
Components: SUSPENSION
Incident Date: 10/18/2012
Crash: No
Fire: No
Summary

AT HIGHWAY SPEEDS VEHICLE IS NOT STABLE. I HAVE HAD IT CHECKED AT THE DEALER AND THEY SAY THAT EVERYTHING IS WITHIN SPECS. VEHICLE DOESN'T PULL IN ONE DIRECTION, BUT IT HAS A HARD TIME TRACKING DOWN THE ROAD. SLIGHT IMPERFECTIONS, WIND, OR TIRE ISSUES WILL CAUSE THE VEHICLE TO DART LEFT/RIGHT. AN IMMEDIATE CORRECTION ON THE STEERING WHEEL IS REQUIRED WHICH IS SLIGHTLY MORE THAN REQUIRED TO RETURN TO CENTER-LINE AND THUS REQUIRES ANOTHER CORRECTION IN THE REVERSE DIRECTION. ANY DEVIATION FROM THE CENTER-LINE REQUIRES TWO CORRECTIONS AND EXTREME VIGILANCE ON THE STEERING WHEEL. IT IS EASY CHARACTERIZED AS A WANDERING, BUT IS MORE ACCURATELY DESCRIBED AS AN UNSETTLED ISSUE AT HIGHWAY SPEEDS. IT IS ALSO MOST OBVIOUS AT HIGHWAY SPEEDS AROUND 70MPH. *TR

09/19/2012
Components: SUSPENSION,ENGINE AND ENGINE COOLING,POWER TRAIN
Incident Date: 09/01/2012
Crash: No
Fire: No
Vehicle Identification Number: 5XXGM4A78DG******
Summary

2013 KIA OPTIMA. CONSUMER WRITES IN REGARDS TO VEHICLE STEERING TO THE RIGHT *TGW THE CONSUMER ALSO STATED, SOMETIMES THE BELT MADE A SQUEAKY NOISE. HE ALSO NOTICED A SLIGHT HESITATION WHEN PULLING OFF FROM A RED LIGHT OR STOP SIGN. *JB THE CONSUMER ALSO STATED THE VEHICLE DID NOT COME WITH A KEY TO OPEN THE TRUNK. UPDATED 01/22/13 THE CONSUMER STATED THE VEHICLE HAS MANY SERIOUS ELECTRICAL AND COMPUTER PROBLEMS. UPDATED 06/27/2017*JS

6 Recalls

for 2013 KIA OPTIMA
31/03/2017
CAMPAIGN NUMBER: 17V224000
ENGINE AND ENGINE COOLING:ENGINE
Bearing wear may result in the engine seizing, increasing the risk of a crash.
Campaign Number: 17V224000
Manufacture: Kia Motors America
Components: ENGINE AND ENGINE COOLING:ENGINE
Summary

Kia Motor Company (Kia) is recalling certain 2011-2014 Optima, 2012-2014 Sorento and 2011-2013 Sportage vehicles. Machining errors during the engine manufacturing process may cause premature bearing wear within the engine.

Notes

Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.

01/06/2018
CAMPAIGN NUMBER: 18V363000
AIR BAGS: AIR BAG/RESTRAINT CONTROL MODULE
If the frontal air bags and seat belt pretensioners are disabled, there is an increased risk of injury to the vehicle occupants in the event of a vehicle crash that necessitates deployment of these safety systems.
Campaign Number: 18V363000
Manufacture: Kia Motors America
Components: AIR BAGS: AIR BAG/RESTRAINT CONTROL MODULE
Summary

Kia Motors America (Kia) is recalling certain 2010-2013 Kia Forte, Forte Koup, 2011-2013 Kia Optima and 2011-2012 Kia Optima Hybrid and Sedona vehicles. In the event of a crash, the air bag control unit (ACU) may short circuit, preventing the frontal air bags and seat belt pretensioners from deploying.

Notes

Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.

19/12/2018
CAMPAIGN NUMBER: 18V907000
FUEL SYSTEM, GASOLINE:DELIVERY:HOSES, LINES/PIPING, AND FITTINGS
A fuel leak in the presence of an ignition source can increase the risk of a fire.
Campaign Number: 18V907000
Manufacture: Kia Motors America
Components: FUEL SYSTEM, GASOLINE:DELIVERY:HOSES, LINES/PIPING, AND FITTINGS
Summary

Kia Motors America (Kia) is recalling certain 2011-2017 Optima, 2012-2017 Sorento and 2011-2018 Sportage vehicles that previously received an engine replacement under recall number 17V-224, warranty, or the Knock Sensor Detection System (KSDS) Product Improvement Campaign. The high pressure fuel pipe that connects to the fuel pump outlet may have been damaged, misaligned or improperly torqued during the engine replacement procedure, possibly causing a fuel leak.

Notes

Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.

21/02/2020
CAMPAIGN NUMBER: 20V100000
FUEL SYSTEM, GASOLINE:STORAGE:TANK ASSEMBLY
If the fuel hose cracks, a fuel leak can occur, increasing the risk of a fire.
Campaign Number: 20V100000
Manufacture: Kia Motors America
Components: FUEL SYSTEM, GASOLINE:STORAGE:TANK ASSEMBLY
Summary

Kia Motors America (Kia) is recalling certain 2013-2014 Optima vehicles equipped with 2.4L Gasoline Direct Injection (GDI) or 2.0L GDI Turbo engines. The low pressure fuel hose may deteriorate and crack over time due to heat generated within the engine compartment.

Notes

Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.

27/08/2020
CAMPAIGN NUMBER: 20V519000
SERVICE BRAKES, HYDRAULIC:ANTILOCK/TRACTION CONTROL/ELECTRONIC LIMITED SLIP:CONTROL UNIT/MODULE
If the HECU short circuits, there is an increased risk of an engine compartment fire.
Campaign Number: 20V519000
Manufacture: Kia Motors America
Components: SERVICE BRAKES, HYDRAULIC:ANTILOCK/TRACTION CONTROL/ELECTRONIC LIMITED SLIP:CONTROL UNIT/MODULE
Summary

Kia Motors America (Kia) is recalling certain 2013-2015 Optima and 2014-2015 Sorento vehicles. Brake fluid may leak inside the Hydraulic Electronic Control Unit (HECU), possibly resulting in an electrical short.

Notes

Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.

10/05/2021
CAMPAIGN NUMBER: 21V331000
SERVICE BRAKES, HYDRAULIC:ANTILOCK/TRACTION CONTROL/ELECTRONIC LIMITED SLIP:CONTROL UNIT/MODULE
An electrical short in the HECU increases the risk of a fire while parked or driving.
Campaign Number: 21V331000
Manufacture: Kia Motors America
Components: SERVICE BRAKES, HYDRAULIC:ANTILOCK/TRACTION CONTROL/ELECTRONIC LIMITED SLIP:CONTROL UNIT/MODULE
Summary

Kia Motors America (Kia) is recalling certain 2013-2015 Optima and 2014-2015 Sorento vehicles previously recalled under recall 20V-519. Brake fluid may leak inside the Hydraulic Electronic Control Unit (HECU), possibly resulting in an electrical short.

Notes

Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.

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