2013 Lincoln MKT SUV AWD

The contact owns a 2013 Lincoln MKT. The contact stated while driving at slow speeds, the power steering became inoperable. The contact stated no warning light was illuminated. The contact was able to park on the side of the road. The vehicle was not drivable. The contact called and made the local dealer aware of the failure. The vehicle was not diagnosed or repaired. Upon investigation, the contact associated the failure with NHTSA Campaign Number: 15V340000 (Steering) however, the VIN was not included. The manufacturer had been informed of the failure. The failure mileage was unknown.

The power steering assist failure began showing up as warning light when started and power steering failed. Restarting the car removed the warning light and the power steering worked again. The restart failed to clear the problem last week and I brought the vehicle into the dealership. I had found on several sites that vehicle in question is included in a Ford recall along with several other vehicle years, makes and models. Specifically, my car is sited stating 2011 to 2015 Lincoln MKT with any engine. The recall calls for replace the steering box and the assist control modular depending on the code the service person found. If the code showed differently, than a reset is to be preformed. Both of these at no charge to the owner. I advised the dealer of these sites that showed the recall. Ford has denied my VIN Number as being included in the recall. This comes despite the part that has failed is the exact same part described in the recall. The dealer states the repair will cost $3,200. Lincoln has expressed no concern that should the repair be unaffordable to owners the vehicles with this failure the vehicle is drivable, however without power steering a major safety issue is born. Lincoln claims only the part that was made in a certain plant will be covered. I understand them wanting to limit their damages by saying parts made by whoever their agent was for that group of parts have a defect and therefore the recall is limited to those with parts made by that agent. It would seem prudent if not just obvious if failures occur beyond cars with parts from the plant they have restricted the recall, that it be opened to all the parts made by any agent. Its easy to think that its not the way the part was made but the fail lies in the design or use of the part. And therefore the car manufacture is responsible for any vehicle that had the identical sister to the recall part installed. This is a matter of geographic part plant locations and not limited isolated failures.

This vehicle's steering gear is not functioning properly. It goes in & out, causing the power steering to fail which is an extreme safety risk. This was issue was under a recall, 15S18, but this specific vin was not listed. We are asking that a closer look be taken & this vin number be added.

The contact owns a 2013 Lincoln MKT. The contact stated while driving 5 mph, the power steering failed, making the vehicle difficult to steer. The contact stated that the power steering warning light was illuminated. The vehicle was towed to a local dealer and diagnosed with the power steering needing to be replaced. The vehicle was not repaired. The contact was relating the failure to NHTSA campaign number: 15V340000 (Steering). The manufacturer had been informed of the failure and informed the contact that the Vin was not under recall. The failure mileage was approximately 99,286.

TL* THE CONTACT OWNS A 2013 LINCOLN MKT. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 20V072000 (SUSPENSION) HOWEVER, THE PART TO DO THE RECALL REPAIR WAS UNAVAILABLE. THE CONTACT CALLED SPEEDWAY FORD (1710 N EXPY, GRIFFIN, GA 30223, (770)229-1600) WHERE IT WAS CONFIRMED THAT THE PART WAS NOT YET AVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER HAD EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. PARTS DISTRIBUTION DISCONNECT.

DOOR IS AJAR LIGHT FAILS INTERMITTENTLY. THIS CAUSES THE INTERIOR LIGHTS TO COME ON WHICH IS VERY DANGEROUS AND BLINDING DRIVER. WHEN DRIVING THE INTERIOR LIGHTS COME ON BLINDING ME TEMPORARILY.

WAS DRIVING UNDER 35MPH AND SUDDENLY ALARM WARNING SIGN CAME ON AND STEERING GOT TOO HARD TO TURN. I STRUGGLED TO TURN LEFT WITH A LOT FORCE. STEERING SYSTEM ADULT, LANE KEEPING SYSTEM SERVE REQUIRED ALL CAME ON

TL* THE CONTACT OWNS A 2013 LINCOLN MKT. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 20V072000 (SUSPENSION) HOWEVER, THE PART TO DO THE RECALL REPAIR WAS UNAVAILABLE. THE CONTACT CALLED DANA FORD (266 WEST SERVICE ROAD SUITE A, STATEN ISLAND, NY 10314; (718)303-2637) WHERE IT WAS CONFIRMED THAT PARTS WERE NOT YET AVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER HAD NOT BEEN MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.

I RECEIVED A LETTER FROM LINCOLN TO CARRY OUT SOME RECALLS THAT WERE NOT WELL REPAIRED AND, LIKE THE NHTSA RECALL NUMBER 20V072 CASE, WERE NOT REPAIRED. DOES LINCOLN MOTOR REALLY WANT TO HELP SOLVE ENVIRONMENTAL POLLUTION BY REPLACING DAMAGED LOW-QUALITY CATALYTIC CONVERTERS, OR IS ALL OF THIS FALSE JUST TO SHOW AUTHORITIES THAT THE COMPANY IS DOING SOMETHING? I WOULD NOT LIKE TO DISCOVER THE LIE OF THE LINCOLN COMPANY, SAYING THAT IT CHANGED THE TWO (02) CATALYSTS AND THE FOUR SENSORS (04) AND AFTER THE SERVICE FOR SEVERAL DAYS, I FOUND A 'POORLY EXECUTED' REPAIR. AN EASY INVESTIGATION OF PHOTOS AND VIDEOS, BEFORE AND AFTER, ENGINE LIGHT ON, NEW NOISE (SOUNDS LIKE FRONT CATALYTIC JOINT), VIBRATION, SMELL OF BURNING ENGINE CLOTH, SMELL OF ROTTEN EGG THAT CONTINUES TO EXHALE FROM THE EXHAUST LIKE NOTHING WAS DONE. A SIMPLE VISIT TO ANOTHER LINCOLN DEALER, WITH THE INTENTION OF HAVING TO CHANGE THE CATALYTIC CONVERTERS, THE PRICE ESTIMATE WAS APPROXIMATELY $ 1,400 EACH CATALYTIC ($ 2,800), 4 SENSORS $ 786, LABOR $ 600 = $ 4,189 + TAX SERVICE PERFORMED AT ORLANDO LINCOLN DEALER, 2055 W COLONIAL DRIVE FROM 07/06/2020 TO 07/10/2020 SEE ATTACHED SCANNER PICTURE FROM AUGUST 4, 2020

REPLACEMENT OF REAR TOW LINK; HAVE HAD TO REPLACE TIRES PREMATURELY EVEN AFTER MULTIPLE ALIGNMENTS. THERE IS A CURRENT RECALL ONLY RECEIVED A NOTICE BUT HAVE NOT BEEN ASKED TO BRING VEHICLE FOR REPAIR

THE ELECTRIC POWER ASSIST HAS FAILED. THE AUTOMATIC CLIMATE CONTROL WILL AUTOMATICALLY ACCELERATE TO HIGH HEAT.

COVER SECURING ENGINE START/STOP BUTTON POPPED OFF AND START/STOP BUTTON WAS PULLED INTO THE DASH.. CAN REACH BUTTON ONLY BY FISHING AROUND IN DASH THROUGH ACCESS OPENING. SECURED BUTTON SOMEWHAT WITH BUNGEE CORD BUT BUTTON STILL INCH OR MORE IN DASH. OBVIOUSLY INSTALLED UNDER EXCESSIVE TENSION. NOTIFIED LINCOLN BUT ADVISED IT WAS NOT AN ASSEMBLY ISSUE. DEALER ESTIMATE TO REPAIR - $645. VEHICLE HAS NOT NOT BEEN IN AN ACCIDENT AND START/STOP BUTTON HAS HAD ONLY NORMAL WEAR. VEHICLE MILEAGE 68,000. BELIEVE THIS IS MAJOR SAFETY ISSUE WHICH LINCOLN SHOULD REPAIR.

TL* THE CONTACT OWNS A 2013 LINCOLN MKT. THE CONTACT STATED THAT THE STEERING LOCKED UP WHILE DRIVING AND THE VEHICLE LOST CONTROL AND RAN INTO A SIGN. THE SIGN WAS ON THE OTHER SIDE OF THE ROAD. THE FRONT BUMPER WAS TORN OFF, THE FENDER WAS BENT AND THE REARVIEW ON THE DRIVER'S SIDE WAS ALSO TORN OFF. THERE WERE NO INJURIES. THE CONTACT NOT SURE IF A POLICE REPORT WAS FILED. THE VEHICLE WAS TOWED TO THE CONTACT'S HOME AND THEN TAKEN TO THE DEALER DEACON JONES FORD (3301 MCLAIN ST, GOLDSBORO, NC 27534 919-736-3387) THEY SAID THE STEERING GEAR ASSEMBLY HAD TO REPLACED AT A COST OF $2,300.. THE MANUFACTURER STATED THAT THERE WAS NO RECALL FOR THAT ISSUE AND REFERRED HIM TO NHTSA. THE FAILURE MILEAGE WAS 119,000.

I'VE PURCHASED MY 2013 LINCOLN MKT AWD ECOBOOST ON 1-5-2020. TWO DAYS AFTER BUYING IT, I HAD TO REPLACE THE FUEL PUMP. MY CHECK ENGINE LIGHT CAME ON STATED PO420 CATALYST SYSTEM EFFICIENCY BELOW THRESHOLD BANK 1. THE SECOND ROW'S SEATBELT WON'T COME OUT PROPERLY. CAN'T HAVE ANYONE SIT AT THAT SEAT. FOR SOME REASON I AM UNABLE TO USE MY WINDSHIELD WATER NOZZLE (NOT SURE WHAT'S IT CALLED). I'VE BEEN GETTING A MESSAGE STATING POWER STEERING FAULT, I TURN OFF THE CAR THEN TURN IT BACK ON AND IT GOES AWAY. THANK GOD THE STEERING WHEEL FAULT NEVER GAVE ME ISSUES WHILE DRIVING. AS OF LAST WEEK, I HAVEN'T BEEN ABLE TO DRIVE MY CAR B/C OF THE POWER STEERING FAULT. NOT TOO HAPPY WITH THIS VEHICLE. I'VE HAD IT LESS THEN A YEAR AND ALREADY HAVING SO MANY PROBLEMS WITH IT. *TR

THIS LINCOLN MKT HAS GIVEN CONTINUAL PROBLEMS WITH FUEL ISSUES, ENGINE PROBLEMS, CHECK ENGINE LIGHT CONSTANTLY COMING ON AND TAKING IT BACK AND FORTH TO THE DEALER AND THEY CANT EVEN FIGURE OUT THE ISSUE AS TO WHY THE CHECK ENGINE LIGHT KEEPS COMING ON. THE VEHICLE HAS FUMES COMING FROM THE PIPES, IT JERKS AND THREATENS TO CUT OFF AND WITH ALL THE REPAIRS DONE AND COMPLAINTS SENT TO THE LINCOLN CORP, THERE IS STILL NO RESOLVE. THIS IS OUR FAMILY CAR, BUT WE NEVER KNOW WHEN IT IS GOING TO SHUT OFF OR START SMOKING OR WHEN THE CHECK ENGINE LIGHT WILL COME ON. THIS MAKES THE VEHICLE UNSAFE TO DRIVE AND IT SEEMS TO BE UNREPAIRABLE. ESPECIALLY SINCE EACH TIME WE GET IT BACK FROM THE DEALERSHIP, THE LIGHT COMES BACK ON. THESE PROBLEMS OCCUR WITH THE VEHICLE IN MOTION. I DON'T KNOW WHEN IT IS GOING TO FUNCTION PROPERLY OR NOT AND MOST TIMES, I HAVE MY CHILDREN WITH ME. IT IS REALLY SCARY. *TR

PURCHASED VEHICLE USED WITH 103,000 MILES IN AUGUST 2020. FROM THE START THE CAR DID NOT FEEL RIGHT. I WAS HEARING A LIGHT KNOCKING NOISE GOING OVER UNEVEN ROADS. THE WHEEL FELT SLIGHTLY UNSTEADY BROUGHT TO 2 MECHANICS AND NEITHER COULD DETERMINE A PROBLEM. NOW 6 MONTHS LATER I HAVE GOTTEN 2 WHEEL ALIGNMENTS, GOING ON MY THIRD. BRAND NEW TIRES IN NOVEMBER ARE ALMOST DESTROYED. AT THIS TIME I AM TERRIFIED THE CAR WILL LOOSE STEERING FUNCTION. THE SUSPENSION FEELS HORRIBLE, CAR HAS VERY LOOSE FEELING WHEN TURNING OR GOING ON UNEVEN ROADS. KNOCKING NOISE IS STILL PRESENT BUT NOW WITH A GRINDING NOISE WHILE GOING UNDER 30 TURNING EITHER DIRECTION, REVERSE, FORWARD DOESN'T MATTER. WHILE DRIVING THE WHEEL FEELS LIKE IT HAS NO CONTROL AT TIMES. EVERYTHING IS HEARD AND FELT IN THE FRONT END.

TL* THE CONTACT OWNS A 2013 LINCOLN MKT. THE CONTACT STATED THAT WHILE DRIVING AT VARIOUS SPEEDS, THE VEHICLE STALLED WITHOUT WARNING. THE VEHICLE RESUMED NORMAL OPERATION ONCE RESTARTED. THE VEHICLE WAS INCLUDED IN NHTSA CAMPAIGN NUMBER: 16V621000 (FUEL SYSTEM, GASOLINE) AND WAS TAKEN TO JACK KEY FORD LINCOLN LOCATED AT (1512 E PINE ST, DEMING, NM 88030) TO BE REPAIRED. TWO YEARS LATER WHILE THE CONTACT'S WIFE WAS DRIVING AT 75 MPH, THE FAILURE RECURRED. THE CONTACT WAS REFERRED TO HATCH FORD 1235 US-180, SILVER CITY, NM 88061. THE CONTACT WAS INFORMED THAT THE VEHICLE HAD PREVIOUSLY RECEIVED THE ONETIME FREE REPAIR. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 89,000.

POWER STEERING STOP WORKING AND ERROR CODE "POWER STEERING ASSIST FAULT" IS DISPLAYED

ALL ABILITY TO CONTROL THE HVAC IS LOST WHILE IN MOTION. THE VEHICLE ALLOWS ME TO SELECT ANY FUNCTION I ASK OF IT ON THE CENTER STACK LIKE AC, HEAT, FEET VENTS, DEFROST WITH A CONFIRMING LIGHT AND "BOOP" SOUND, HOWEVER ONLY HOT AIR BLOWS OUT THE DEFROSTER VENT AND IT CANNOT BE TURNED OFF WITHOUT TURNING THE WHOLE VEHICLE OFF. IN COOLER WEATHER, ESPECIALLY WHEN RAINING, THE WINDOWS FOG UP AND VISIBILITY IS LOST. OTHER SYSTEMS AFFECTED ARE THE LOCK/UNLOCK BUTTONS INSIDE THE CAR. WHEN THE VEHICLE IS PUT INTO PARK AND THE UNLOCK BUTTON IS PRESSED, A SOFT CLICK CAN BE HEARD, HOWEVER THE CAR STAYS LOCKED. THE ONLY WAY TO UNLOCK THE DOORS IS TO USE THE KEYFOB. IN AN EMERGENCY SITUATION, IT WOULD BE DIFFICULT TO EXIT THE VEHICLE. ALSO, ONCE THE DOORS ARE UNLOCKED AND THE VEHICLE IS DRIVEN TO A CERTAIN SPEED, THE LOCKS DO NOT AUTO-LOCK AGAIN. WHEN THE VEHICLE IS TURNED OFF, IT DOES NOT RECOGNIZE THE KEY AND THE VEHICLE WON'T START, BUT THE KEY-FOB STILL WORKS FOR UNLOCKING AND LOCKING THE VEHICLE. THE TAILGATE BUTTON ON THE OUTSIDE OF THE VEHICLE AND ON THE KEY-FOB WILL NOT WORK, HOWEVER, THE TAILGATE BUTTON INSIDE OF THE VEHICLE DOES WORK. THE VEHICLE WILL NOT GO INTO AN AUXILLARY MODE. IF THE VEHICLE IS NOT TURNED OFF AND CONTINUES TO BE DRIVEN, THE CAR WILL "COME TO" AFTER 30 PLUS MINUTES AND WORK NORMALLY AGAIN. IF THE VEHICLE IS TURNED OFF, IT WON'T RESTART FROM ANYWHERE OF 1-30 MINUTES. WHEN IT RESTARTS, EVERYTHING IS NORMAL AGAIN. DEALER SHOWS NO ERROR CODES AND DOESN'T YET KNOW HOW TO FIX IT. MY BEST GUESS IS THAT THERE IS A COMPUTER ISSUE, AS SOME PARTS OF THE VEHICLE ARE FINE, BUT OTHERS STOP WORKING. ISSUE STARTED IN JUNE 2018, HAS YET TO BE FIXED BY LINCOLN. USUALLY HAPPENS 2-4 TIMES A MONTH. LATEST IT HAPPENED WAS 10-15-2019. MANY VIDEOS OF ISSUE.

TL* THE CONTACT OWNS A 2013 LINCOLN MKT. WHILE DRIVING IN A FUNERAL PROCESSION, SMOKE AND FLAMES APPEARED FROM THE ENGINE COMPARTMENT UNDER THE HOOD. PRIOR TO THE FAILURE, THE VEHICLE HAD BEEN PARKED WITH THE ENGINE OFF FOR THREE HOURS. THE DRIVER STOPPED THE VEHICLE, ASKED THE PASSENGERS TO EXIT, OPENED THE HOOD, AND EXTINGUISHED THE FLAMES WITH A FIRE EXTINGUISHER. THE FIRE DEPARTMENT ARRIVED TO ASSIST WITH EXTINGUISHING THE FLAMES AND FILED A FIRE REPORT. THERE WERE NO INJURIES. A POLICE REPORT WAS NOT FILED. THE VEHICLE WAS TOWED TO THE CONTACT'S SHOP. THE CONTACT STATED THAT THE VEHICLE HAD BEEN IN AND OUT OF THE MECHANIC SHOP FOR SIX MONTHS OUT OF THE YEAR IT HAD BEEN OWNED. PRIOR TO THE FIRE, THE VEHICLE WAS TOWED TO AMERICAN LIMOUSINE SERVICE CLEVELAND (11723 DETROIT AVE, LAKEWOOD, OH 44107) FROM WHERE IT WAS PURCHASED. THE MECHANIC MADE REPAIRS TO THE VEHICLE, BUT FAILURES STILL OCCURRED. THE VEHICLE WAS THEN TAKEN TO S&S/SUPERIOR COACH (2550 CENTRAL POINT PARKWAY, LIMA, OH 45804) WHERE THREE COMPUTER MONITORS AND WIRING WERE REMOVED FROM THE VEHICLE. THE DEALER RETURNED THE VEHICLE TO THE CONTACT A WEEK BEFORE THE FIRE. THE CONTACT STATED THAT THE VEHICLE WAS INCLUDED IN NHTSA CAMPAIGN NUMBER: 15V172000 (ELECTRICAL SYSTEM), BUT THE CONTACT DID NOT RECEIVE A RECALL LETTER. THE VEHICLE WAS THEN TAKEN TO REINEKE FORD LINCOLN OF LIMA (1360 GREELY CHAPEL RD, LIMA, OH 45804, (419) 223-3673) WHERE IT CURRENTLY REMAINED FOR EVALUATION. THE MANUFACTURER WAS NOT NOTIFIED. THE VEHICLE WAS NOT REPAIRED. THE APPROXIMATE FAILURE MILEAGE WAS 35,000.

TL* THE CONTACT OWNS A 2013 LINCOLN MKT. THE CONTACT STATED THAT THE TAIL LIGHTS RETAINED WATER. THE CONTACT STATED THAT THE VEHICLE WAS REPAIRED YEARS AGO FOR THE SAME FAILURE AND WAS SEALED. THE FAILURE RECURRED WITH A HORIZONTAL HAIRLINE FRACTURE. THE CONTACT STATED THAT THE WATER MUST HAVE ENTERED THE TAIL LIGHTS WHEN HE DROVE THROUGH A CAR WASH OR WHEN IT WAS RAINING. THE FAILURE RECURRED THREE TIMES. THE VEHICLE WAS TAKEN TO WEST HILLS FORD (1100 OYSTER BAY AVE S, BREMERTON, WA 98312, (360) 616-3277), BUT WAS NOT DIAGNOSED OR REPAIRED. THE CONTACT WAS INFORMED THAT THE WARRANTY WOULD NOT COVER THE FAILURE. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE AND DID NOT ASSIST. THE APPROXIMATE FAILURE MILEAGE WAS 90,000.

TL* THE CONTACT OWNS A 2013 LINCOLN MKT. WHILE THE VEHICLE WAS IN THE PARK POSITION, THE CONTACT ATTEMPTED TO START IT AND REVERSE OUT OF THE PARKING LOT. HOWEVER, THE POWER STEERING ASSIST FAULTY WARNING INDICATOR ILLUMINATED AND THE STEERING WHEEL SEIZED. THE VEHICLE WAS TOWED TO AN INDEPENDENT MECHANIC WHO DIAGNOSED THAT THE STEERING WHEEL NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED AND THE FAILURE RECURRED. MAPLECREST FORD LINCOLN OF UNION (2800 SPRINGFIELD AVE, SUITE 1, VAUXHALL, NJ 07088) WAS CONTACTED TO SCHEDULE A SECOND DIAGNOSTIC APPOINTMENT. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS APPROXIMATELY 157,504.

TL* THE CONTACT OWNS A 2013 LINCOLN MKT. WHILE DRIVING APPROXIMATELY 25 MPH, THE POWER STEERING ASSIST WARNING INDICATOR ILLUMINATED AND THE STEERING SEIZED. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. HEMPSTEAD FORD (LOCATED AT 301 N FRANKLIN ST, HEMPSTEAD, NY 11550, (516) 483-7200) WAS CONTACTED BY PHONE AND NOTIFIED OF THE FAILURE. THE VEHICLE WAS NOT INCLUDED IN NHTSA CAMPAIGN NUMBER: 15V340000 (STEERING). THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 215,090.

VEHICLE ENGINE SUDDENLY STOPPED WHILE I WAS ON ROAD DRIVING, SURVIVED THE CRASH. FORD HAD RECALL FOR 3.5L ENGINE , BUT NOT FOR 2.0 ECOBOOST ENGINE ACCORDING TO DEALER IT IS SAME AS NHTSA CAMPAIGN NUMBER: 16V621000. FUEL PUMP MALFUNCTION MAY CAUSE ENGINE STALL

VERY STRONG EXHAUST FUMES IN CABIN UNDER HEAVY ACCELERATION. SMELLS LIKE SULFUR OR ROTTEN EGGS. DEALERSHIP HAS STATED THERE IS NO SOLUTION. THIS APPEARS TO BE THE SAME ISSUE THAT HAS AFFECTED OTHER LINCOLN & FORD MODELS (SUCH AS THE FORD EXPLORER).

WITH 20000 MILES ON THE VEHICLE AND THE BRAKES ARE CHATTERING EXCESSIVELY....EXTREME VIBRATION WHEN BRAKING FROM HIGH SPEED.....

CAR WOULD NOT START, SO IT WAS TOWED TO LOCAL MECHANIC. SAID NO FUEL WAS BEING SENT TO ENGINE BY FUEL PUMP DUE TO COMPUTER ISSUE. DIRECTED ME TO FORD RECALL NUMBER 16S31, WHICH STATES "FORD MOTOR COMPANY IS RECALLING SOME 2013 TO 2015 MODEL-YEAR FORD AND LINCOLN SEDANS AND CROSSOVERS OVER AN ISSUE WITH FUEL PUMP CONTROL MODULES THAT COULD FAIL, CAUSING EITHER A NO-START OR A RANDOM-STALLING CONDITION." WHEN I SEARCH FOR MY VIN, THIS RECALL DOESN'T SHOW UP. PLEASE INVESTIGATE TO DETERMINE IF THE RECALL NEEDS TO BE EXPANDED. THANKS

LOSS OF POWER ON THE HIGHWAY CAUSING THE CAR TO STALL THEN IT KICKED BACK IN. THEN IT DID NOT START AFTER WE PARKED IT AND TRIED TO START IT BACK UP. WE HAD IT TOWED TO A AUTO REPAIR PLACE THAT SAID IT WAS THE FUEL PUMP ELECTRIC MODULE PEM MAY HAVE OVERHEATED CAUSING A LOSS OF ELECTRIC POWER TO THE FUEL PUMP

HI SHORT YT VIDEO OF THE PROBLEM IS HERE: HTTPS://WWW.YOUTUBE.COM/WATCH?V=83F_IA8YXVW&T=189S ALL THE PROBLEM STARTS FOR "ADVANCETRAC" WARNING LAMP GOING OFF, SIGNALS TURN LIGHT NOT WORKING AND THEN FOLLOWS THE VIDEO. ALL KIND OF BOGUS ERROR MESSAGES YOU CAN IMAGINE. AFTER STOPING A CAR, THERE IS NO WAY TO CRANK IT AGAING BECAUSE OF FAULTY START SYSTEM. LINCOLN DEALER HAD TO RESETED ALL 26 DTS FAULTY CODES IN 11 MODULES ( THATS ON MY RECEIPT) AND BLAMED EVERYTHING ON ME FOR USING TOO MANY 12V DC OUTLETS. TO MAKE LONG STORY SHORT! THIS IS A COMMON PROBLEM REPORTED ON MANY WEB FORUMS. A SENSOR IN THE STEERING RACK IS NOT ABLE TO DETERMINE THE DIRECTION THAT THE WHEELS ARE POINTING AND GENERATES THE ALARM. THE INDICATORS WILL NOT WORK WHILST THE ALARM IS ON UNLESS THE STALK IS HELD IN PLACE. THE ERROR CAN SOMETIMES BE RESET BUT RESTARTING THE CAR BUT NOT ALWAYS. THIS DEFICIENCY IS WELL KNOW BY FORD AND MANY DEALERS YET FORD REFUSES TO ACKNOWLEDGE THE PROBLEM WITH A TSB OR RECALL ACTION #15S18 OR JUST SIMPLY FIXED THER CAR. THANK YOU

TL* THE CONTACT OWNS A 2013 LINCOLN MKT. WHILE THE VEHICLE WAS STATIONARY, THE DRIVER'S SIDE MIRROR BECAME SMUDGED AND THE DRIVER COULD NOT SEE OUT OF THE MIRROR. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS 127,000.

TL* THE CONTACT OWNS A 2013 LINCOLN MKT. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 16V621000 (FUEL SYSTEM, GASOLINE); HOWEVER, THE PART TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. PARTS DISTRIBUTION DISCONNECT.

TL* THE CONTACT OWNS A 2013 LINCOLN MKT. THE CONTACT RECEIVED A NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 16V621000 (FUEL SYSTEM) HOWEVER, THE PART TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS NOT MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED ANY FAILURES. PARTS DISTRIBUTION DISCONNECT.

TL* THE CONTACT OWNS A 2013 LINCOLN MKT. WHILE PARKED FOR APPROXIMATELY NINE HOURS, THE VEHICLE CAUGHT FIRE ON THE DRIVER SIDE TAIL LIGHT HOUSING. THE OWNER EXTINGUISHED THE FIRE. THE FIRE DEPARTMENT ARRIVED AFTER THE FIRE WAS EXTINGUISHED. A REPORT WAS FILED BY THE FIRE DEPARTMENT. THERE WERE NO INJURIES. THE APPROXIMATE FAILURE MILEAGE WAS 75,000.

TL* THE CONTACT OWNS A 2013 LINCOLN MKT. THE CONTACT STATED THAT THE RECALL NOTICE FOR NHTSA CAMPAIGN NUMBER: 16V6210000 (FUEL SYSTEM, GASOLINE) WAS RECEIVED IN AUGUST. AFTER CONTACTING THE DEALER AND THE MANUFACTURER ON MULTIPLE OCCASIONS, THE CONTACT WAS INFORMED THAT THE PARTS NEEDED FOR THE RECALL REMEDY WERE STILL NOT AVAILABLE AND NO ESTIMATED TIME FOR RECEIVING THE PARTS COULD BE PROVIDED. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE. *TR

I LOST ALL STEERING CONTROL WHILE DRIVING AND WITHIN ONE MINUTE OF THE CHECK STEERING LIGHT ILLUMINATING. I WAS IN THE ROAD AND COULD NOT EVEN STEER TO GET TO THE SIDE OF THE ROAD. I REPORTED THIS EXTREMELY DANGEROUS CONDITION TO LINCOLN BUT GOT NO HELPFUL RESPONSE AND HAD TO PAY THE FULL BILL OF NEARLY 2000 TO MAKE THE CAR DRIVABLE AGAIN. I LIVE IN NEW YORK AND THIS HAPPENED IN OHIO

TL* THE CONTACT OWNS A 2013 LINCOLN MKT. WHILE DRIVING 5 MPH, THE POWER STEERING FAILED. PRIOR TO THE FAILURE, THE POWER STEERING ASSIST WARNING INDICATOR ILLUMINATED. THE VEHICLE WAS TAKEN TO THE DEALER WHERE IT WAS DIAGNOSED THAT THE POWER STEERING CONTROL MODULE WAS DEFECTIVE AND NEEDED TO BE REPLACED. THE VEHICLE WAS REPAIRED. THE MANUFACTURER WAS NOTIFIED. THE CONTACT REFERENCED NHTSA CAMPAIGN NUMBER: 15V340000 (STEERING); HOWEVER, THE VIN WAS NOT INCLUDED. THE FAILURE MILEAGE WAS APPROXIMATELY 50,000.

TL* THE CONTACT OWNS A 2013 LINCOLN MKT. WHILE DRIVING AT ANY SPEED, THE HEADLIGHTS FLICKERED WITHOUT WARNING. THE FAILURE RECURRED SEVERAL TIMES. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE AND ADVISED THE CONTACT TO TAKE THE VEHICLE TO A LOCAL DEALER. THE FAILURE WAS NOT DIAGNOSED AND THE VEHICLE WAS NOT REPAIRED. THE FAILURE MILEAGE WAS 271,400.

THIS VEHICLE WAS MODIFIED BY SMALL VOLUME MANUFACTURER BAF TECHNOLOGIES (NOW WESTPORT) WITH AN EPA-APPROVED CNG CONVERSION PACKAGE. THE FUEL FILLER RECEPTACLE, HOWEVER, WAS NOT SECURELY MOUNTED TO THE FRAME. IT WAS MERELY MOUNTED ON A PLASTIC DISC AND GLUED TO A PLASTIC INTERIOR BODY PANEL. THAT GLUED MOUNTING HAS NOW FAILED WITHIN THE 'BUMPER TO BUMPER' WARRANTY PERIOD, BUT WESTPORT/BAF HAS REFUSED TO REPAIR IT UNDER WARRANTY. THEIR LOS ANGELES WARRANTY SERVICE PROVIDER HAS ALSO REFUSED TO PERFORM THIS REPAIR EVEN IF I PAY FOR IT. THE ORIGINAL MOUNTING METHOD IS EXTREMELY WEAK AND WOULD RESULT IN SERIOUS OR CATASTROPHIC DAMAGE (E.G. GAS LEAK, FIRE, EXPLOSION) IF THE USER WERE TO 'DRIVE OFF' WITH THE DISPENSER HOSE ATTACHED. ALL OF THESE VEHICLES NEED TO BE RETROFITTED TO MEET NFPA REQUIREMENTS FOR MOBILE CNG SYSTEMS, INCLUDING THE ABILITY TO SURVIVE A 'DRIVE-OFF' WITHOUT SERIOUS OR CATASTROPHIC DAMAGE. SEE NFPA SECTION 52 6.9.2 "THE FUELING CONNECTION RECEPTACLE SHALL BE MOUNTED TO WITHSTAND THE BREAKAWAY FORCE SPECIFIED IN 7.11.6.2. (150 POUNDS IN ANY DIRECTION THE VEHICLE CAN MOVE)" IN ADDITION, I BELIEVE THIS MOUNTING VIOLATES NFPA 6.9.3 (RECEPTACLE NOT INSTALLED IN ACCORDANCE WITH MANUFACTURER'S RECOMMENDATIONS) AND 6.9.4 (INSUFFICIENT CLEARANCE TO PREVENT INTERFERENCE WITH OPERATION OF THE FUELING NOZZLE). THIS FAILURE OCCURRED WHEN THE VEHICLE WAS BEING REFUELED. THE ONLY DAMAGE IN THIS CASE WAS TO THE RECEPTACLE MOUNTING. THE MOUNTING WAS APPARENTLY NOT EVEN STRONG ENOUGH TO WITHSTAND THE FORCES OF CONNECTING AND DISCONNECTING THE FUELING HOSE AND NOZZLE DURING NORMAL FUELING OPERATIONS.

INTERMITTENTLY, WHEN DRIVING IN LIGHT TO MODERATE PRECIPITATION (RAIN OR SNOW), THE ADAPTIVE CRUISE CONTROL WILL NOT SENSE A CAR IN FRONT OF IT YET IT WILL NOT DEFAULT TO "OFF/ADAPTIVE CRUISE NOT AVAILABLE". IF MY CRUISE CONTROL IS SET AT A SPEED GREATER THAN THE CAR IN FRONT, MINE WILL CONTINUE TO CLOSE THE GAP UNTIL A CRASH IS IMMINENT AND I MANUALLY HAVE TO DISENGAGE BY PRESSING THE BRAKE OR TURNING THE CRUISE CONTROL OFF. THIS HAS NOW OCCURRED 6 TIMES. THE DEALER SUGGESTED CHANGING THE MODULE BEHIND THE SENSOR ($1,200) BUT, COULD NOT ASSURE THAT THIS WAS THE PROBLEM.

THE PANORAMIC ROOFS ON THE LINCOLN MKT BLOW OUT FOR NO REASON. WE HAVE 14 OF THESE MKT'S IN OUR FLEET WE HAVE HAD CLOSE TO 10 OF THE GLASS ROOFS SHATTER. WE ARE VERY CONCERNED THAT GLASS COULD FALL INTO A DRIVERS EYES AS WELL AS OUR PASSENGERS. ALSO WHEN THEY DO BLOW OUT A GOOD SIZE CHUNK OF THE ROOF BLOWS OUT AND ANYONE BEHIND US COULD BE IN GRAVE DANGER ESPECIALLY SOMEONE ON A MOTORCYCLE. THE DESIGN OF THESE ROOFS IS FLAWED AND EITHER THESE ROOFS SHOULD NOT BE ALLOWED OR THEY SHOULD BE DESIGN WITH A TYPE OF GLASS OR PLASTIC PRODUCT THAT WONT SHATTER. LINCOLN HAS HELPED IN SOME OF THE INCIDENCES WITH THE COST BUT ARE NOW TELLING US A DEFINITIVE NO! COST TO REPLACE A GLASS ROOF RUNS ABOUT $1500

I WAS ON A HIGHWAY,GOING AROUND 50~55 MILES PER HOUR.SUDDENLY I LOST POWER IN STEERING WHEEL.THERE WAS NO WARNING SIGN,NO SOUND AT ALL.I TURNED MY RIGHT SIGNAL BUT IT WAS STOPPED WORKING AS WELL.I PUT MY FLASHERS ON AND PULLED OVER TO RIGHT SHOULDER.IT WAS IMPOSSIBLE FOR ME TO MOVE A STEERING WHEEL IN EITHER DIRECTION.HAD TO TOW THE CAR BACK TO MY HOME.ON FRIDAY THE 17TH,I CALLED FORD DEALER IN QUEENS(,WHICH HAPPEN TO BE NEAR MY HOME)SHE PUT ME ON HOLD AND NEVER CAME BACK ON LINE.I HAD SOME IMPORTANT THINGS TO DO TODAY,WHICH I DID.I CHECKED FORD DEALERS WEB SITE IN QUEENS.THE NEXT AVAILABLE DAY IS JULY 24TH. I DRIVE FOR LIVING SO ITS IMPOSSIBLE FOR ME TO SIT HOME FOR ONE WEEK.I WILL WALK IN TO DEALER FIRST THING ON MONDAY THE 20TH OF JULY.

TL* THE CONTACT OWNS A 2013 LINCOLN MKT. THE CONTACT STATED THAT WHILE DRIVING AT 50 MPH, A LOUD ABNORMAL NOISE EMITTED FROM THE ROOF OF THE VEHICLE. THE CONTACT LOOKED UP AND NOTICED THAT THE SUNROOF EXPLODED. THE VEHICLE WAS TAKEN TO THE DEALER, WHERE IT WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE VIN WAS UNAVAILABLE. THE FAILURE MILEAGE WAS 25,000.

RECEIVED RECALL NOTICE 14S10, NHTSA 14V-393 FROM LINCOLN AND TOOK VEHICLE TO DEALER FOR INSPECTION. OBJECT OF RECALL WAS FOUND DEFECTIVE. LEFT VEHICLE ON 12 AUGUST, AFTER BEING TOLD THE VEHICLE WAS SAFE TO DRIVE EVEN WITH THE DEFECTIVE PARTS. I DID NOT FEEL COMFORTABLE DRIVING THE CAR AFTER READING WHAT THE DEFECT COULD CAUSE. AFTER 2 WEEKS, WAS TOLD SOME OF THE PARTS WERE NOT AVAILABLE TO COMPLETE THE REPAIR. I CONSIDER THIS NOT RESPONSIVE TO THE PUBLIC. *TR

TL* THE CONTACT OWNS A 2013 LINCOLN MKT. THE CONTACT STATED THAT THE REAR PANEL ACCUMULATED WATER, WHICH CAUSED THE REAR PASSENGER SIDE TAIL LIGHT BULB TO FAIL. THE DEALER STATED THAT THE ENTIRE REAR PANEL NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 50,000.

TL* THE CONTACT OWNS A 2013 LINCOLN MKT. THE CONTACT STATED HE HEARD A LOUD CLUNKING NOISE WHEN TURNING . THE VEHICLE WAS TAKEN TO DEALER. THE DEALER STATED THE ENTIRE STEERING SHAFT ASSEMBLY WOULD NEED TO BE REPAIRED. THE VEHICLE WAS REPAIRED. HOWEVER, THE FAILURE PERSISTED. THE DEALER THEN STATED BOTH LOWER SUSPENSION ARMS AND BUSHING BRACKETS WOULD NEED REPAIR. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOTIFIED. THE FAILURE MILEAGE WAS 17,243. REMAILED 10/01/14*LJ

WHEN DRIVER DOOR SIDE CLOSE THE AJAR DOOR REMAIN ON. NEED TO CLOSE COUPLES OF TIME BUT STILL NOT RESOLVE A PROBLEM .WHEN I WENT TO AUTO REPAIR SHOP SAME PROBLEM FOR EVERY 2013 LINCOLN MKT . *TR

TL* THE CONTACT OWNS A 2013 LINCOLN MKT. THE CONTACT STATED THAT WHILE DRIVING 30 MPH, FUEL FUMES FILLED THE VEHICLE. THE VEHICLE WAS TAKEN TO THE DEALER FOR DIAGNOSIS WHERE IT WAS STATED THAT THE FUEL DELIVERY SYSTEM HAD RUPTURED AND NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 23,500. *TR

TL* THE CONTACT OWNS A 2013 LINCOLN MKT. THE CONTACT STATED THAT THE BATTERY DRAINED COMPLETELY AND THERE WAS NO ACCESS TO THE TRUNK. THE CONTACT STATED THAT THERE WAS NOT A MECHANICAL OVERRIDE TO OPEN THE TRUNK. THE VEHICLE WAS TAKEN TO SEVERAL DEALERS AND THE CONTACT WAS ADVISED BY EACH OF THEM THAT THERE WAS NO REMEDY FOR THE FAILURE BECAUSE THE VEHICLE WAS OPERATING AS DESIGNED. THE DEALER THEN REFERRED HIM TO THE MANUFACTURER. THE MANUFACTURER WAS CONTACTED AND REFERRED HIM TO PAGE 79 OF THE OWNER'S MANUAL, WHICH EXPLAINED HOW TO OVERRIDE THE SYSTEM. THE VEHICLE WAS NOT REPAIRED. THE FAILURE MILEAGE WAS 900 AND THE CURRENT MILEAGE WAS 13,000. UPDATED 02/26/13*LJ UPDATED 03/1/2013 *JS