2013 Lincoln MKZ HEV 4 DR FWD

Intermittent power steering failures at low speeds - appears to be random. No warning lights or indicators of problem.

The contact owns a 2013 Lincoln MKZ. The contact stated that he noticed that there was water leaking into the trunk of the vehicle. The vehicle was taken to the dealer who diagnosed that the weld off the assembly line had failed and was letting water inside the vehicle. The manufacturer was made aware of the failure and informed the contact that there were not enough complaints related to the failure and they would not cover the repair of the vehicle as the vehicle was out of warranty. The vehicle was not repaired. The approximate failure mileage was 87,000.

The contact owns a 2013 Lincoln MKZ. The contact received notification of NHTSA campaign number: 20V331000 (Latches/Locks/Linkages). The contact stated that when he attempted to close the front driver’s side door, the door latch would not secure the lock. The contact used a dog leash to secure the door to the door frame to prevent the door from opening while driving. The dealer and 3 other unknown dealers were made aware of the failure however, the contact was informed that repair parts were not readily available and had to be ordered from the manufacturer. The vehicle was not repaired. The manufacturer was made aware of the failure but informed the contact that the vehicle had to be taken to a Lincoln dealer, not a Ford dealer for the recall repair. The failure mileage was 71,000.

The rear seatbelt buckle isn't functioning correctly and is causing a seatbelt light. We are now told we have to spend close to $1,000 to get the buckle replaced OR there's a chance my airbags will malfunction across the entire car should I get in an accident.

NOTED A NATURAL GAS SMELL IN MY CAR ONLY WHEN HEAT ON IN CAR AND NOT CONSTENT, JUST IN SPIRTS I WOULD GET A STRONG SMELL. THEN LAST WEEK MY CAR STARTED MAKING A WEIRD WHINNING NOISE THAT HAS GOTTEN LOUDER AND MORE CONSISTENT OVER THE PAST WEEK. I NOTED THE 2013 MKZ HAD RECALLS FOR ISSUES LIKE THIS BEFORE. I JUST PURCHASED THIS CAR USED 3 MONTHS AGO.

STEERING STOPPED WORKING WHEN WE WERE LEAVING THE DRIVEWAY

HOOD ON MY 2013 LINCOLN MKZ IS STARTING TO RUST AND THIS IS SHOULD NOT BE HAPPENING ON A CAR THAT IS LESS THAN 10 YEARS OLD. I FEEL LIKE IT'S A QUALITY CONTROL ISSUE BECAUSE THIS CAR IS NEVER DRIVEN ON BEACHES AND WE DON'T HAVE SALTY ROADS IN FLORIDA. THE RUST IS OCCURRING ON THE EDGE OF THE HOOD NEAR THE GRILL AND THE PAINT IS BEGINNING TO CHIP.

WAS BACKING DOWN A SLOPED PAVED DRIVEWAY WHEN THE BREAK PEDAL WENT ALMOST TO THE FLOOR AND COULD BARELY STOP. INSPECTED AND FOUND THE LEFT FRONT BRAKE HOSE SPLIT/RUPTURED AND LEAKING BRAKE FLUID. THE RUPTURE WAS ON THE TOP SIDE OF THE HOSE WHERE IT CONNECTS TO THE METAL BRAKE LINE.

DRIVING TIME 11:00AM TO 11:45AM, ROUND TRIP 3.5 MILES, SIDE ROAD, IN MOTION, SUNNY 66. 3 TIMES THE MOTOR DROPPED POWER, CAR COULD NOT MOVE. MOTOR WAS STILL RUNNING, SHAKING AND LIKE IT WAS NOT GETTING AIR. HAD TO STOP IN TRAFFIC AND TURN OFF VEHICLE AND RESTART. THIS THING IS A DEATH TRAP. THIS IS THE THIRD TIME I REPORTED THIS PROBLEM.

ON 9/28/20 TRAVELING AT 40 MPH ON A 2 LANE SIDE ROAD THE MOTOR CUT OUT OR SHUT DOWN AND LOST ALL POWER. THIS IS THE SECOND TIME. THE LAST TIME WAS ON 2/7/20. I TOOK THE CAR TO MY FORD DEALER AND THEY FOUND NOTHING. I DID NOT TAKE IT THIS TIME.

TL* THE CONTACT OWNS A 2013 LINCOLN MKZ. THE CONTACT STATED THAT THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC TO HAVE TRANSMISSION FLUID ADDED TO THE TRANSMISSION AND HAVE THE VEHICLE EXAMINED. THE CONTACT STATED THAT THE TRANSMISSION WAS CLEARED HOWEVER, THE NEXT DAY WHEN THE VEHICLE WAS TURNED ON AND ATTEMPTED TO SHIFT THE VEHICLE INTO DRIVE, THE VEHICLE FAILED TO SHIFT INTO THE DRIVE. A WARNING LIGHT STATED THAT A SHIFTER SYSTEM FAILURE HAD OCCURRED AND TO CHECK THE OWNERS MANUAL. THE CONTACT CONTACTED WEST HERR FORD LINCOLN SERVICE (10 CAMPBELL BLVD, GETZVILLE, NY 14068, (716) 688-5464) WHO INFORMED THE CONTACT THAT THERE WAS NO RECALL ON THE VEHICLE. THE VEHICLE WAS NOT DIAGNOSED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE 103,270.

MKZ 2013 LINCOLN WITH SAME SYMPTOMS AND REQUIRED COMPONENT (BUSHING) CHANGE AS SAFETY RECALL 18S20. PLEASE INCLUDE THE MKZ 2013 LINCOLN SERIES IN THE RECALL 18S20 (VIEW ATTACHED)

DURING A SERVICE AT THE DEALERSHIP I WAS INFORMED THAT ALL MY WHEEL LUG NUTS NEEDED TO BE CHANGED BECAUSE OF SWELLING. PER THE MECHANIC, THIS IS A KNOW PROBLEM WITH THIS LUG NUTS ON THIS MODEL OF LINCOLN.

I'VE OWNED THE CAR 4 YEARS, DECIDED TO HAUL SOMETHING, PUT THE BACK SEAT DOWN AND IT WON'T GO BACK UP. SEEMS THE MIDDLE SEAT BELT IS STUCK.

TL* THE CONTACT OWNS A 2013 LINCOLN MKZ. THE CONTACT STATED THAT THE DRIVER'S SIDE FRONT DOOR LATCH FAILED TO SECURELY CLOSE. THE CONTACT USED A BUNGEE CORD TO SECURE THE DOOR. THE VEHICLE WAS TAKEN TO WILLIS FORD (15 N. DUPONT BLVD, SMYRNA, DE 19977), AND WAS DIAGNOSED THAT THE DOOR LATCH NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE VIN WAS INCLUDED IN NHTSA CAMPAIGN NUMBER: 20V331000 (LATCHES/LOCKS/LINKAGES) HOWEVER, THE PART TO DO THE RECALL REPAIR WAS NOT YET AVAILABLE. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS APPROXIMATELY 35,000.

STRONG ODOR COMING FROM PASSENGER VENT WHEN CAR IS RUNNING. DOESN'T HAVE TO BE MOVING BUT MORE PREVALENT WHEN IT IS IN MOTION. OUTSIDE WEATHER DOESN'T MATTER. *TR

THERE IS A THUMP WHEN THE CAR MOVES FORWARD OR BACK FROM A STOP. SOUNDS LIKE SOMETHINGS LOSE AND IS SHIFTING BACK AND FORTH. *TR

ON APRIL 4TH, 2020. AFTER LEAVING THE FREEWAY AND MAKING A BRIEF STOPPED, A PASSENGER EXITED THE FRONT LEFT PASSENGER SIDES DOOR, AND ONCE THE PASSENGER REENTERED THE VEHICLE, THE DOOR WOULDN'T CLOSE, LATCH, OR LOCK. THE PASSENGER DOOR WILL BOUNCE BACK OPEN AFTER ATTEMPTING TO SHUT THE DOOR, THE DOOR REMAINED UNLOCKED AND THE LATCH WOULDN'T SWITCH TO THE LOCKED POSITION WHICH WOULD LOCK THE DOOR IN PLACE. THIS IS A HUGE SAFETY AND PRIVACY RISK, AS WE WOULD HAVE TO DRIVE HOLDING MANUALLY HOLDING THE DOOR SHUT, INCLUDING WHILE MAKING TURNS, DRIVING ON THE EXPRESSWAY, AND WHILE DRIVING IN VARIOUS DRIVING CONDITIONS. THIS IS INCREDIBLY DANGEROUS, ESPECIALLY IN LIMITED VISIBILITY, OR DURING DANGEROUS CONDITIONS SUCH AS SNOW, STORMS, AND ETC... THIS ALSO POSED A HUGE PRIVACY RISK, SINCE THE DOOR REMAINS OPEN AND UNLOCKED WITHOUT ANY WAY TO SECURELY CLOSE AND LOCK THE DOOR, ANY INDIVIDUAL CAN EASILY STEAL YOUR VEHICLE BY ENTERING THE UNLOCKED AND OPEN PASSENGER DOOR SIDE AND HOTWIRE THE CAR. THIS ALSO DRAINS THE BATTERY SINCE THE CAR IS TRYING TO ALERT THE OWNER THAT THE PASSENGER DOOR REMAINS OPEN. TO MY DISMAY, THIS VEHICLE AND YEAR (2013 LINCOLN MKZ) WAS INVOLVED IN A RECALL IN 2015 FOR THE SAME EXACT REASON, THE DEALERSHIP SEARCHED MY VIN, AND DIDN'T FIND A RECALL ON THE VEHICLE. FORD AND LINCOLN REFUSED TO WORK WITH ME ON THE PRICE OR ANYTHING, DESPITE LITERALLY THIS SAME MODEL HAVING A RECALL FOR THE SAME EXACT ISSUE THAT THE RECALLED 2013 LINCOLN MKZ MODELS HAD. THE ISSUE FOR THE FIRST RECALL WAS CAUSED BY A BROKEN SPRAWL TAB, WHICH A LOCAL MECHANIC LITERALLY DIAGNOSED. THE ISSUE LITERALLY HAPPENS WHILE STATIONARY, IN MOTION, ON A CITY STREET, AND HIGHWAY. THIS IS INCREDIBLY INFURIATING AND HAS CAUSED A $460 PRICE TAG ATTACHED TO THE REPAIRS FOR ONLY ONE DOOR, WHILE THE RECALL REPLACED ALL FOUR FOR FREE!

I WAS DRIVING MY CAR AND ALL OF A SUDDEN MY POWER STEERING GOES OUT TRACTION CONTROL AND PARK HILL ASSIST ALL FLASH. THIS IS THE SECOND TIME IT HAS HAPPENED TRAVELING 70 MPH . I WAS ABLE TO GET OFF OF THE ROAD BUT HAD A DIFFICULT TIME TURNING THE WHEEL AS IT FELT LIKE IT WAS ALMOST LOCKED. PLEASE ADVISE. THANKS

2013 LINCOLN MKZ, 3.7L WITH 32516 MILES 2/7/20 AT 9:30 AM TRAVELING AT 60 MPH ON A 4 LANE HIGHWAY THE MOTOR CUT OUT. DROVE IT TO THE FORD DEALER WHO RAIN DIAGNOSTICS AND FOUND NOTHING.

WHILE STATIONARY AFTER TURNING ON THE VEHICLE THERE IS A HARD SHIFT IN GEARS FROM PARK TO DRIVE. WHILE VEHICLE IS IN MOTION ON THE CITY STREET THERE IS A HARD SHIFT AROUND 35 MPH TO 55 MPH. WHILE DRIVING ON THE CITY STREET AFTER 5 MILES THE VEHICLE START SPUTTERING AND NOT SHIFTING GEARS PROPERLY THEN THERE ISN'T ANY ACCELERATION FROM A TRAFFIC LIGHT STOP AND GO. AND THEN IT PICKS BACK UP AND DRIVE HIGH RPM SOUND. OR HIGH REV SOUNDS. IN ADDITION THE GAS CAP UNIT IS FAULTY I REPLACED IT BEFORE AND NOW IT APPEARS IT HAS TO BE REPLACED AGAIN BECAUSE IT WON'T CLOSE PROPERLY. A P0171 CODE MAF SENSOR CAME UP ALONG WITH TRANSMISSION CODES FOR THE 5TH AND 4TH GEAR RATIO ACCORDING TO THE DIAGNOSTICS REPORTED FROM THE OB READING AND SOME ADDITIONAL CODES THAT I CAN'T EVEN DESCRIBE. FOR THE MOST PART THE VEHICLE STALLS WHILE DRIVING CITY AND HIGHWAY WHICH MAKES IT VERY DANGEROUS TO DRIVE

MY SYNC SOFTWARE ON MY LINCOLN MKZ WON'T UPDATE BECAUSE THE APIM IS DEFECTIVE. FORD/LINCOLN PREVIOUSLY PROVIDED A 5 YEAR WARRANTY EXTENSION ON THIS COMPONENT. THIS DEFECTIVE APIM CAUSES MY VOLUME TO EITHER TURN ALL THE WAY UP OR ALL THE WAY DOWN, NO IN BETWEEN. IT ALSO CAUSES THE MUSIC FROM MY PHONE TO PLAY ON MY PHONE SPEAKERS RATHER THAN THE CAR SPEAKERS AND ALSO RANDOMLY DISCONNECTS MY PHONE. THE FIVE YEAR WARRANTY EXPIRED ABOUT ONE YEAR AGO BUT I FEEL LIKE THIS SHOULD STILL BE COVERED BECAUSE IT CAUSES A SAFETY HAZARD WHEN MY PHONE DISCONNECTS AND I HAVE TO ATTEMPT TO FIX IT SO I CAN UTILIZE THE HANDS-FREE PHONE FEATURES.

TL* THE CONTACT OWNS A 2013 LINCOLN MKZ. THE CONTACT STATED THAT THE VEHICLE WAS REPAIRED PER NHTSA CAMPAIGN NUMBER: 15V246000 (LATCHES/LOCKS/LINKAGES) IN 2015. WHILE DRIVING VARIOUS SPEEDS, THE DOORS SUDDENLY OPENED. THE CONTACT STATED THAT THE DOOR LATCHES FAILED A TOTAL OF THREE MORE TIMES. THE CONTACT FOUND THAT THERE WAS A SUPPLEMENTAL RECALL IN 2017 PER NHTSA CAMPAIGN NUMBER: 17V210000 (LATCHES/LOCKS/LINKAGES), BUT SHE DID NOT RECEIVE A RECALL NOTIFICATION. THE CONTACT TOOK THE VEHICLE TO OXMOOR FORD LINCOLN (LOCATED AT 100 OXMOOR LN, LOUISVILLE, KY 40222, 502-426-2500) AND WAS INFORMED THAT THE VEHICLE WAS NOT INCLUDED IN THE SUPPLEMENTAL RECALL. THE MANUFACTURER WS MADE AWARE OF THE FAILURE AND CONFIRMED THAT THE VEHICLE MET THE MANUFACTURING DATES OF THE RECALL AND THE LOCATION. THE MANUFACTURER PROVIDED CASE NUMBER: CAS24969610T1X3K6. THE APPROXIMATE FAILURE MILEAGE WAS 80,000.

TL* THE CONTACT OWNS A 2013 LINCOLN MKZ. WHILE DRIVING 20 MPH, THE REAR PASSENGER SIDE DOOR OPENED WITHOUT WARNING. THE CONTACT MANAGED TO HOLD THE DOOR CLOSED WITH A TOWEL AND DROVE TO JACK DEMMER FORD (37300 MICHIGAN AVE, WAYNE, MI 48184, (734) 529-5521). THE DEALER TAPED THE DOOR CLOSED, BUT DID NOT DIAGNOSE THE VEHICLE. THE VEHICLE WAS THEN TAKEN TO SPIRIT FORD (4402 ANN ARBOR RD, DUNDEE, MI 48131, (734) 529-5521) WHERE IT WAS DIAGNOSED THAT THE REAR DOOR LATCH FAILED AND NEEDED TO BE REPLACED. THE VEHICLE WAS CURRENTLY BEING REPAIRED. THE DEALER STATED THAT THE VEHICLE HAD PREVIOUSLY BEEN REPAIRED PER AN UNKNOWN RECALL. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE AND PROVIDED CASE NUMBER: 24889725, BUT NO FURTHER ASSISTANCE WAS PROVIDED. THE CONTACT REFERENCED NHTSA CAMPAIGN NUMBER: 17V210000 (LATCHES/LOCKS/LINKAGES). THE FAILURE MILEAGE WAS APPROXIMATELY 32,700.

DOOR LATCH BROKE IT IS UNDER RECALL WITH SOME 2013 LINCOLNS NOT ALL IT WAS IN OUR DRIVEWAY

WARNING THEN AFTER DRIVING LONGER (70 MILES) IT WOULD NOT STEER. HAD TO GO GET IT RESET. THE FLUID WAS FINE.

I WAS DRIVING AND MY POWER STEERING SERVICE LIGHT CAME ON AND BECAME VERY HARD TO STEER AND NOW MY TRACTION CONTROL LIGHT IS ON. IT TELLS ME TO HAVE SERVICED IMMEDIATELY BUT WHEN I CALL LINCOLN DEALERSHIP THEY TELL ME THEY CAN'T EVEN GET ME IN TIL OCTOBER 16TH. I AM NOW CONCERNED THAT I MAY END UP IN A CRASH. I CAN'T BELIEVE THIS IS NOT A RECALL.

HEATED SEAT/AC SEAT MODULE GROUND PIN BURNED TO A CRISP RENDERING THE MODULE USELESS... THIS IS A FIRE HAZARD AND SHOULD BE RECALLED.

THE SEAT BELT RETRACTOR FOR THE REAR 2/3 SEAT IS STUCK IN THE DOWN POSITION. SEAT BELT WILL NOT RELEASE. CANNOT GET SEAT BACK UP INTO UPRIGHT POSITION. CANNOT SIT MORE THAN 1 PASSENGER IN REAR. VEHICLE WAS STATIONARY AT THE TIME SEAT WAS RELEASED TO THE DOWN POSITION.

A FUEL LEAK IN THE PRESENCE OF AN IGNITION SOURCE MAY RESULT IN A FIRE THE CHECK ENGINE AND THE FUEL FIRING INLET WARNING LIGHTS ILLUMINATED. WHILE DRIVING THE CAR TWO DIFFERENT TIMES THE SYSTEM COMPLETELY SHUT DOWN CAUSING ME TO PULL OVER IN THE MIDDLE OF DRIVING. WHILE CAR IS IDLE SYSTEM SHUTS DOWN. A NUMBER OF TIMES

TL* THE CONTACT OWNS A 2013 LINCOLN MKZ. WHEN THE CONTACT PARKED THE VEHICLE, THE GEAR INDICATOR DID NOT DISPLAY THE PARK POSITION WHEN THE VEHICLE WAS SHUT OFF. THE CONTACT MUST RESHIFT TO THE PARK POSITION SEVERAL TIMES BEFORE IT THE GEAR POSITION DISPLAYED CORRECTLY. THE CONTACT CALLED NAPLETON'S RIVER OAKS LINCOLN, LLC (1777 RIVER OAKS DR, CALUMET CITY, IL 60409, (708) 891-5400) AND WAS ADVISED TO CALL THE MANUFACTURER. THE MANUFACTURER STATED THAT THE VEHICLE WAS NOT INCLUDED IN A RECALL. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE FAILURE MILEAGE WAS 100,000.

THE NHTSA RECALL NUMBER 16V875000 REMEDY IS STILL NOT AVAILABLE. I WAS ORIGINALLY NOTIFIED ON JAN 2017. IT HAS BEEN ALMOST 2 YEARS NOW WITH NO SOLUTION. I AM CONCERNED ABOUT THE SEAT BELTS NOT PROPERLY RESTRAINING PASSENGERS IN A CRASH.

AT MY 55000 MILE SERVICE I WAS INFORMED THAT ALL MY WHEEL LUG NUTS NEEDED TO BE CHANGED BECAUSE OF SWELLING. PER THE MECHANIC, THIS IS A KNOW PROBLEM WITH THIS LUG NUTS ON THIS MODEL OF LINCOLN. I JUST HAD THEM REPLACED WITH THE TOTAL COST OF REPAIR INCLUDING THREE DAMAGED LUG STUDS FOR APPROX $440. THE REPLACEMENT LUG NUTS WERE THE SAME AS THE ORIGINAL ONES.

WHEN LETTING THE SEAT DOWN IT WONT GO BACK UP THE MIDDLE SEAT BELT RETRACT GETS ST STUCK IT HAS HAPPENED TWICE IT HAS BEEN A RECALL ON THIS BUT NOT ON MY VIN

INTERIOR DRIVER DOOR HANDLE NO LONGER SITS FLUSH WITH BODY. PERIODICALLY THE DOOR DOES NOT SHUT PROPERLY . I NOTICED A RECALL ON THAT PART. WHEN ASKED GRIDLEY FORD SERVICE (DWAYNE) HE EMPHASIZED ON YOUR WEB POSTING IT SAYS CERTAIN VEHICLES AND IS NOT ONE OF 'THOSE' . I ASKED THAT SINCE IT IS DISPLAYING SAME PROBLEM ADDRESSED HOW IS MY CAR NOT COVERED. HE PULLED UP A PRINTOUT THAT SHOWS MY VEHICLE AND THE RECALL IS NOT LISTED. I ASKED HIM IF THERE IS ANYONE HE CAN CALL TO ADVOCATE FOR MY VEHICLE AND HE SAID HE DOESN'T CALL ANYBODY FOR THAT. I WAS TOLD REPAIR COST WAS $200. I LEFT THERE CONFUSED AND ANGRY.

THE PANORAMIC SUNROOF GLASS IS SEPARATING OR DELAMINATING. THE GLASS IS DEVELOPING AIR POCKETS BETWEEN THE LAYERS OF GLASS AND ITS COATINGS. LARGER AIR POCKETS DEVELOPED FIRST AROUND THE EDGES, AND NOW SMALLER BUBBLES HAVE DEVELOPED THROUGHOUT THE ENTIRE SUNROOF. NEW BUBBLES CONTINUE TO DEVELOP. IN ADDITION, THE BLACK COLOR OF THE GLASS SURROUNDING THE SUNROOF AREA APPEARS TO BE A FILM LAYER INSIDE THE GLASS. THIS FILM IS PEELING OR SEPARATING INSIDE THE GLASS. THIS IS A 2013 MODEL CAR. THE BUBBLING OR DELAMINATING PROBLEM BEGAN IN LATE 2017 AND ADVANCED QUICKLY. THIS CAR IS GARAGED DURING EVENING HOURS AT HOME, AND GARAGED DURING WORK HOURS EVERYDAY AT THE OFFICE. I LIVE IN MILD NORTHERN CALIFORNIA WEATHER AND THE CAR IS RARELY EXPOSED TO ANY ADVERSE WEATHER.

WHILE TURNING INTO MY DRIVEWAY I SLOWED TO MAKE THE TURN AND MY CAR IMMEDIATELY ACCELERATED RPMS REVVED UP. NO DAMAGE WAS DONE. THEN A COUPLE OF DAYS LATER I WAS PULLING INTO A PARKING SPACE AND SLOWED TO MAKE THE TURN AND THE RPMS SHOT UP AGAIN CAUSING ME TO HIT A PARKED CAR AND ALSO A BUILDING BEFORE I COULD BRING THE CAR TO A STOP. I TOOK THE CAR IMMEDIATELY TO GRAY DANIELS DEALERSHIP IN BRANDON MS AND THEY TOLD ME THEY CLD NOT EVEN LOOK AT IT UNTIL TUESDAY. THIS WAS FRIDAY JUNE 15, 2018. NO INJURIES OCCURRED, MY AIRBAG DID NOT DEPLOY. CAR HAS SIGNIFICANT DAMAGE BUT WAS DRIVABLE. I WAS UNCOMFORTABLE DRIVING THE CAR SO I GOT A RENTAL CAR AND TOOK THE MKZ BACK TO GRAY DANIELS. AFTER RESEARCHING THIS ISSUE, IT SEEMS A COMMON PROBLEM AND IT IS CALLED ELECTROMAGNETIC INTERFERENCE CAUSING UNWANTED ACCELERATION. THIS IS A HUGE SAFETY ISSUE THAT FORD HAS KNOWN ABOUT FOR YEARS!!!! THE DEALERSHIPS ARE ALSO AWARE! EVEN THOUGH GRAY DANIELS PLAYED IGNORANT, THEY ARE AWARE. I HAVE SENT THEM AN EMAIL OF COUNTLESS COMPLAINTS MADE BECAUSE OF THIS ISSUE AND OVER 5000 DEATHS THAT HAVE OCCURRED AND A HUGE LAWSUIT STIMPSON VS FORD FOR THIS VERY REASON! I WANT THIS PROBLEM RESOLVED AND A FORMAL COMPLAINT FILED. I WILL ALSO BE ADVISING FORD MOTOR COMPANY (NOT THAT THEY WILL DO ANYTHING) OF THE DEALERSHIP AND HOW I WAS TREATED. THE DEALERSHIP WAS COMPLETELY UNPROFESSIONAL AND MY DAUGHTER EVEN WENT TO THE DEALERSHIP AND EXPLAINED THEIR SERIOUSNESS OF THE ISSUE STILL GRAY DANIELS COULD CARE LESS AND TOLD MY DAUGHTER TO STOP VIDEO AND AUDIO RECORDING. I'VE ATTACHED 5 COMPLAINTS THAT I FOUND ONLINE. I COULD PROVIDE MANY MORE BUT YOUR SITE DOES NOT ALLOW MORE THAN 5. SOMETHING NEEDS TO BE DONE!!!!

LEFT SIDE BOLSTER OF DRIVER SEAT EASILY BREAKS. CANNONT FIND A NON- BROKEN ONE AT ANY SALVAGE YARD. AND NO LOCAL FORD AND LINCOLN DEALER WANTS TO FIX IT BECAUSE IN THE EVENT OF HAVING TO REPLACE THE SEAT IN ORDER TO FIX THE SEAT. THEY WOULD HAVE TO ORDER DOZENS OF SMALL PARTS. EVEN A LOCAL BODY SHOP REFUSED TO FIX IT BECAUSE THEY COULDN'T FIND ME A USED ONE WITHOUT THAT BOLSTER BROKEN. IN MY CASE I WAS LEANING BACK TO GET SOMETHING OUT OF THE BACK SEAT AND IT BROKE. I DO THIS ALL THE TIME IN OTHER CARS AND NEVER HAVE THIS TROUBLE. I ONLY WEIGH 150LBS. I BELIEVE THAT THIS IS A SAFTEY ISSUE AND WOULD LIKE TO KNOW WHY THIS HAPPENS ONLY TO THE LEFT BOLSTER. THE SEAT WILL LOOK NORMAL UNTILL YOU MOVE THE BOLSTER BACK AND FORTH.

I HAVE ADVANCETRAC SERVICE WARNING, HILL ASSIST AND ABS DISABLED AND THE STEERING WHEEL BEING HEAVIER THAN NORMAL PLUS THE TRANSMISSION SLIPPING WHILE ACCELERATION AND BRAKING. THE PROBLEM USUALLY HAPPENS AT WET OR COLD WEATHER. IT STARTED ONCE A DAY BUT NOW AT LEAST 50 TIMES A DAY. MANY TIMES THAT HAPPENS WHEN I START THE CAR AND TURNING THE STEERING WHEEL BUT IT ALSO KEEP HAPPENING DURING DRIVING. I WENT TO THE LINCOLN DEALER AT FRANKLIN, TENNESSEE AND THEY KEPT THE CAR FOR 3 DAYS AND AFTER THAT THEY DID NOTHING AND TOOK $140 FOR DIAGNOSIS!!!!!!!! THEY GIVE ME THE CAR BACK AND TOLD WE CAN'T GET THE PROBLEM SO KEEP DRIVING AND RECORD YOUR NOTES FOR THE PROBLEM.

THE PANORAMIC SUNROOF IS DELAMINATING. AND AREA ALONG THE LEFT EDGE OF THE SUNROOF, ON THE DRIVERS SIDE OF THE CAR JUST ABOVE THE DRIVERS HEAD, IS BEGINNING TO DELAMINATE ON THE INTERIOR SURFACE. THERE APPEARS TO BE A THICK FILM OF SOME SORT THAT IS BUBBLING FROM THE EDGE TOWARD THE CENTER OF THE ROOF GLASS. THE CAR GARAGED INDOORS DAY AND NIGHT.

I PURCHASED A USED 2013 LINCOLN MKZ. AS OF OCTOBER 11,2014. IT HAS BEEN TO THE DEALERSHIP A TOTAL OF 11 TIMES DUE TO THE FOLLOWING PROBLEMS... KEY FAB, RECALL 14S21 SENOR AIR BAG, RECALL 15S16, RECALL 15S14 REPLACE POWER STEERING BOLTS, REPLACE AIR CONDITIONER IN THE CAR, KEY FAB, REDO RECALL FOR DOOR LATCHES, PHONE & RADIO DEVICE, DRIVER FRONT SEAT MOVED UP & DOWN & BACK & FORTH ON IT'S OWN. CAR WAS PUTTING ITSELF IN PARK. RECALL 15S16, CENTER READ CHECK LIGHTS, HEADLIGHTS ARE NOW NOT COMING ON AND I JUST PICKED UP TODAY. SO NOW A NEW PROBLEM. I WANT LINCOLN MOTOR COMPANY TO REPURCHASE THIS AUTO BACK. I FEEL VERY UNSAFE WITH DRIVING THIS CAR. MY FAMILY & I VALUE MY LIFE. ALL OF THESE PROBLEMS STARTED 9 MONTHS AFTER I PURCHASED. OCTOBER 20, 2017. THIS IS QUITE CONCERNING. THAT I'M AFRAID TO DRIVE THIS AUTO

ON MY WAY TO WORK ON 10/03/2017 @ AROUND 7AM IN RUSH HOUR TRAFFIC MY LEFT PASSENGER FRONT DOOR SWUNG UP. I HAD TO SWERVE OUT OF TRAFFIC TO MISS FROM HITTING A VEHICLE NEXT TO MINE. I WAS ABLE TO SAFELY ARRIVE AT A RITE AID PARKING LOT. I HAVE RESEARCHED AND FOUND THAT MY MODEL CAR WAS UNDER A RECALL FOR FAULTY DOOR LATCH. MY CAR WAS TAKEN TO MY LOCAL FORD DEALERSHIP WHERE THEY ARE STATING IT WILL BE $652 TO REPAIR AND MY CAR WAS NOT UNDER RECALL. I'M HIGHLY UPSET AND FEEL THAT MY CAR SHOULD BE COVER UNDER THIS RECALL AS IT HAS EXPERIENCED THE SAME DEFECT AS PREVIOUS 2013 LINCOLN MKZ OWNERS

POWER STEERING ASSIST CONTROL MODULE CAUSING VEHICLE TO LOSE STEERING ABILITY WHILE IN MOTION; PRODUCING HIGH RISK OF ACCIDENT. WHILE TURNING VEHICLE STEERING GAVE OUT ALMOST CAUSING A ACCIDENT LUCKILY NO OTHER CAR WAS ONCOMING. FAULTY DESIGN RECALLS ON MOST LINCOLN THAT YEAR FOR SAME PROBLEM. THE 2013 MKZ HYBRID NEEDS TO BE ADDED TO THE RECALL. THIS SHOULD BE A HIGH PRIORITY BEFORE THERE IS A FATALITY. FEEL FREE TO CALL ME [XXX] OR EMAIL AT [XXX]. I'M AM VERY CONCERN AND WOULD LIKE UPDATE ON THIS ISSUE. THANK YOU. [XXX] INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6). *TR

THE PASSENGER SIDE DOOR WILL NOT CLOSE. LATCH DOES NOT ENGAGE. THE VEHICLE WAS STATIONERY WHEN DISCOVERED.

TL* THE CONTACT OWNS A 2013 LINCOLN MKZ. WHILE DRIVING 70 MPH, AN EXHAUST ODOR ENTERED INTO THE CABIN OF THE VEHICLE. THE CONTACT PULLED THE VEHICLE OVER TO THE SIDE OF THE ROAD ON THREE OCCASIONS IN ORDER TO GET FRESH AIR. THE VEHICLE WAS TAKEN TO ADAMSON FORD OF BIRMINGHAM, ALABAMA, BUT THE CAUSE OF THE FAILURE COULD NOT BE DETERMINED. THE MANUFACTURER WAS NOT MADE AWARE OF THE ISSUE. THE FAILURE MILEAGE WAS APPROXIMATELY 58,000. THE VIN WAS NOT AVAILABLE.

LINCOLN PASSENGER DOOR LATCH. THE VEHICLE WAS STATIONARY, AT A GAS STATION HAVING JUST REFUELED. THE PASSENGER WENT TO CLOSE THE DOOR AND DOOR DID NOT CLOSE. SO TRIED AGAIN AND REALIZED THE DOOR WAS NOT STAYING CLOSED. DRIVER CHECKED THE DOOR LATCH TO SEE IF IT NEEDED TO BE PUSHED DOWN AND REALIZED THIS WAS NOT THE PROBLEM. THE VEHICLE AND PASSENGERS WERE ON A TRIP OUT OF STATE MORE THAN 8+ HOURS FROM HOME AND IT WAS JULY 4TH HOLIDAY. NO DEALERSHIPS/ AND FORD/LINCOLN CUSTOMER SERVICE NOT AVAILABLE. HAD TO WAIT UNTIL NEXT DAY, CONTACTED 2 FORD DEALERSHIPS ONE WAS BOOKED THE OTHER HAD AVAILABILITY BUT IT WOULD TAKE A FEW DAYS. CONTACTED THE LINCOLN CUSTOMER SERVICE SINCE WE SAW ONLINE THERE HAD BEEN A DOOR LATCH RECALL. WE MENTIONED THIS AND THEY TOLD US THE DOOR LATCH RECALL HAD BEEN COMPLETED ON THIS VEHICLE IN NOVEMBER 2015. THIS CONCERNED ME EVEN MORE SINCE THIS REPLACEMENT PIECE THAT WAS TO REPAIR POTENTIALLY DEFAULT LATCHES DEFAULT EVEN MORE QUICKLY AND WITH LESS DRIVING. IN JAN 2016 WE MOVED OUT OF STATE TO DC WHERE WE PARK THE CAR AND RARELY DRIVE THE CAR, THEREFORE THE AMOUNT OF MILEAGE THIS LASTED WAS UNACCEPTABLE. WE HAD TO PAY $420 TO THE DEALERSHIP FOR THE LATCH REPAIR (FORD DID REFUND US $284 SINCE THEY FELT BAD EVEN THOUGH IT WAS OUT OF THE 12 MONTH WARRANTY) BUT ALSO HAS TO PAY $255 RENTAL CAR WHICH DURING HOLIDAY WEEK IN A VACATION TOWN WE GOT THE LAST RENTAL CAR. A DOOR LATCH SHOULD NOT BREAK AFTER 20 MONTHS WITH NORMAL DRIVING, NOT TO MENTION THE LIMITED USE OF DRIVING THIS CAR GETS. A DOOR LATCH IS A MAJOR SAFETY ISSUE WHAT IF IT HAPPENED TO THE DRIVER'S SIDE? THE CAR COULD ONLY BE DRIVEN WITH SOMEONE MANUALLY HOLDING THE DOOR SHUT WITH BOTH HANDS. SO I AM DEEPLY CONCERNED THAT EITHER FORD DID NOT ACTUALLY REPLACE THE DOOR LATCH IN NOV 2015, OR IF THEY DID THE REPLACEMENTS ARE MORE FAULTY AND A 12 MONTH WARRANTY IS INSUFFICIENT FOR A SAFETY ISSUE.

I HAVE ONLY OWNED THIS CAR FOR 32 MONTHS. AND YET IT HAS BEEN IN FOR SERVICE APPROX. 9 TIMES FROM RECALLS NOTICE THAT I HAVE RECEIVED NOTICES ON 14S21,15S16,15S14KEY FAB PROBLEMS 2 TIMES, AIR CONDITIONER, SIDE MIRROR WAS BROKEN, THE HAS PUT INSELF INTO PARK WHEN THE SEAT BELT IS TAKEN OFF. DRIVER SEAT STARTED MOVING BY ITSELF FROM FORWARD TO BACKWARDS & UP AND DOWN. VEHICLE CONTROL PANEL HAS BEEN REPLACED TWICE. START & STOP BUTTON HAS BEEN REPLACED.

RECALL ON DOOR LATCHES BUT THERE ARE NO REPLACEMENT PART AVAILABLE. UNKNOWN WHEN THEY WILL BE IN STOCK WHEN I WAS NOTIFIED OF THE RECALL I ASKED THEM TO ORDER PARTS BUT THEY HAVE BEEN ON BACK ORDER

TL* THE CONTACT OWNS A 2013 LINCOLN MKZ. WHILE WAITING FOR AN EXTENDED PERIOD OF TIME FOR THE MANUFACTURER TO SUPPLY THE REMEDY AND PARTS, THE REAR PASSENGER DOOR LATCH FRACTURED AND FAILED TO REMAIN SECURE WHILE THE VEHICLE WAS IN MOTION. THE DEALER (AUTONATION FORD BURLESON, 850 N BURLESON BLVD, BURLESON, TX 76028, (817) 522-3224) WAS UNABLE TO PROVIDE THE PART. THE MANUFACTURER DID NOT KNOW WHEN THE PART AND REMEDY WOULD BE AVAILABLE FOR NHTSA CAMPAIGN NUMBER: 15V246000 (LATCHES/LOCKS/LINKAGES). THE VEHICLE WAS TOWED TO THE DEALER. THE MANUFACTURER INDICATED THAT THEY WOULD PROVIDE A LOANER VEHICLE FOR A WEEK, AND THEN THE CONTACT WOULD NEED TO MAKE THE ADJUSTMENT TO WAIT UNTIL THE REMEDY AND PARTS WERE AVAILABLE. THE FAILURE MILEAGE WAS NOT AVAILABLE.

TL* THE CONTACT OWNS A 2013 LINCOLN MKZ. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 16V875000 (SEAT BELTS); HOWEVER, THE PARTS TO DO THE REPAIR WERE UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER DID NOT KNOW WHEN THE PARTS WOULD BE AVAILABLE, BUT ESTIMATED JUNE OR JULY. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.

REAR SEAT BELT RETRACTOR STUCK. REAR 2/3 SEAT STUCK IN DOWN POSITION SEAT BELT WILL NOT RELEASE. LET SEAT DOWN FOR THE VERY FIRST TIME AND WAS UNABLE TO GET IT BACK UP. VEHICLE WAS STATIONARY

ORIGINAL OWNER OF 2013 LINCOLN MKZ DISCOVERED ON 6/27/14 AT 15896 MILES A BULGE ON THE SIDEWALL OF THE RIGHT REAR P245/40 R19 PIRELLI PZERO NERO TIRE. SAME OWNER/VEHICLE ON 4/2/15 AT 27600 MILES ANOTHER BULGE ON THE SIDEWALL OF THE LEFT FRONT TIRE. EACH TIRE WAS IMMEDIATELY REPLACED AT OWNERS EXPENSE PRIOR TO CATASTROPHIC FAILURE. THE TIRES DID NOT STRIKE A CURB OR EXPERIENCE ANY UNUSUAL OR HARSH ROADS. THE OWNER WAS NOT INFORMED BY THE TIRE STORE OF THIS SAFERCAR FORM AND ACTION, HENCE THE DELAY OF THIS ENTRY.

TL* THE CONTACT OWNED A 2013 LINCOLN MKZ HYBRID. WHILE DRIVING 60 MPH, THE VEHICLE LOST POWER AND THE CHECK ENGINE WARNING INDICATOR ILLUMINATED. THE CONTACT PULLED THE VEHICLE OVER TO THE SIDE OF THE ROAD AND NOTICED SMOKE COMING FROM THE VEHICLE. THE CONTACT OPENED THE HOOD AND SAW FLAMES. THE FIRE DEPARTMENT EXTINGUISHED THE FIRE AND A POLICE REPORT WAS FILED. THERE WERE NO INJURIES. THE VEHICLE WAS DESTROYED. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS 75,000.

TL* THE CONTACT OWNS A 2013 LINCOLN MKZ. THE CONTACT STATED THAT WHILE DRIVING, THE CHECK ENGINE AND THE FUEL FIRING INLET WARNING LIGHTS ILLUMINATED. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE AND STATED THAT THE VIN WAS NOT INCLUDED IN NHTSA CAMPAIGN NUMBER: 13V227000 (FUEL SYSTEM, GASOLINE). THE FAILURE MILEAGE WAS 50,800.

TL* THE CONTACT OWNED A 2013 LINCOLN MKZ. WHILE DRIVING AT AN UNKNOWN SPEED, THE VEHICLE WAS INVOLVED IN A MINOR FRONT END CRASH. WHILE THE CONTACT WAS EXCHANGING INFORMATION WITH THE OCCUPANT OF THE OTHER VEHICLE, THE CONTACT'S VEHICLE UNINTENTIONALLY ACCELERATED INTO A STONE WALL. A POLICE REPORT WAS NOT FILED. THE SEAT BELT PRETENSIONER DID NOT RESTRAIN THE OCCUPANT. THE AIR BAGS DID NOT DEPLOY. THE VEHICLE WAS TOWED TO A COLLISION CENTER WHERE IT WAS DEEMED DESTROYED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THERE WERE TWO INJURIES THAT REQUIRED MEDICAL ATTENTION. THE VEHICLE WAS INVOLVED IN NHTSA CAMPAIGN NUMBER: 16V875000 (SEAT BELTS); HOWEVER, THEY DID NOT RECEIVE NOTIFICATION OF THE RECALL. THE FAILURE MILEAGE WAS APPROXIMATELY 40,000.

I PURCHASED A USED 2013 LINCOLN MKZ HYBRID ON NOV 28 2016. ON DEC 1 2016 I WAS DRIVING ON I 20 IN BIRMINGHAM AL AND THE VEHICLE STALLED ON THE FREEWAY AFTER I HAD ENGAGED IN A PANIC STOP AND VEERED THE VEHICLE TO THE RIGHT. MY VEHICLE FROZE IN A POSITION WITH THE LEFT REAR OF THE VEHICLE IN THE TRAFFIC LANE AND THE RIGHT FRONT OF THE VEHICLE ON THE EMERGENCY LANE. THE VEHICLE WAS BLOCKING TRAFFIC. IT LOCKED UP IN SUCH A WAY THAT I COULD NOT GET IT UNLOCKED. THERE WERE SEVERAL ERROR MESSAGES DISPLAYING TO THE EFFECT OF ACTIVE HEADLAMPS FAULT TRANSMISSION FAULT SEVERAL OTHERS THAT I CANNOT RECALL. THE VEHICLE WAS DISABLED IN SUCH A WAY THAT I COULD NOT DO ANYTHING TO GET RELIEF. WITH THE VEHICLE BLOCKING A LANE OF TRAFFIC I COULD NOT GET IT OUT OF THE WAY. SEVERAL VOLUNTEERS CAME TO MY AID AND OFFERED TO PUSH IT OFF THE ROAD BUT I COULD NOT PUT THE VEHICLE IN NEUTRAL. I COULD NOT RESTART THE VEHICLE. I COULD NOT PUT IT IN PARK. I TRIED EVERYTHING. I COULD NOT FIND A MANUAL OVERRIDE. I CALLED FOR A TOW TRUCK. A POLICEMAN SHOWED UP. AT THIS POINT IT HAD BEEN 45 MINUTES. I GOT OUT OF THE CAR, SPOKE TO THE POLICEMAN, AND THEN GOT BACK IN THE CAR. THEN SUDDENLY EVERYTHING WAS NORMAL. IT STARTED AS THOUGH NOTHING HAPPENED. I IGNORED THE EVENT UNTIL IT HAPPENED AGAIN IN MY APARTMENT PARKING LOT ON 1/15/17. I TOOK IT INTO THE SHOP AT CARMAX. THEY NOTED SEVERAL HYBRID CODES. THEY SENT IT TO A LOCAL FORD DEALERSHIP, TOWN AND COUNTRY FORD IN BESSEMER ALABAMA, AND NOW 1 MONTH LATER FORD HAS NOT BEEN ABLE TO FIGURE OUT THE PROBLEM. NOW I REALIZE I SHOULD HAVE REPORTED THIS AS A SAFETY ISSUE BACK IN DECEMBER SINCE IT STALLED IN TRAFFIC WITH NO WAY TO PUT THE VEHICLE IN NEUTRAL TO SAFELY MOVE IT OUT OF THE WAY. OF COURSE THIS WAS A FRIGHTENING EXPERIENCE

TL* THE CONTACT OWNS A 2013 LINCOLN MKZ HYBRID. WHILE DRIVING 15 MPH, THE REAR PASSENGER DOOR BECAME AJAR. THE CONTACT WAS UNABLE TO LATCH THE DOOR. THE DEALER DIAGNOSED THAT THE DOOR LATCH MECHANISM FAILED. THE VEHICLE WAS REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 58,000.

CAR COMPLETE STALLS AND SAYS "RUN POWER ACTIVE". VERY UNSAFE SITUATION. CAR WAS NOT ABLE TO BE MOVED. WAS NOT ABLE TO BE STARTED AGAIN FOR OVER A MINUTE

I AM A 66 YR OLD WOMAN WHO GOT INTO HER CAR AT MIDNITE FOR A LONG RIDE HOME AND AS I PRESSED MY START BUTTON NOTHING HAPPENED! THE LIGHTS, THE RADIO AND THE COLD AIR WAS BLOWING BUT IT KEPT GIVING ME THE MESSAGE TO PRESS THE START BUTTON.I WAS ON A DARK STREET LEAVING A FRIENDS HOME AND MY CAR WOULD NOT START. I HAD TO CALL A TOW TRUCK AND THEY PROCEEDED TO TRY TO JUMP START MY CAR BUT IT WOULD NOT GO INTO NEUTRAL SO HE COULD PUT IT ON HIS FLAT BED.AFTER 1 HOUR HE MANAGED TO GET IT ON THE FLAT BED AND TAKE TO THE DEALER.AT FIRST THEY THOUGHT STARTER OR ALTERNATOR BUT INSTEAD IT WAS PART OF A BULLETIN THAT WAS OUT REGARDING THIS PROBLEM. I HAVE HAD 5 RECALLS ON THIS CAR AND THEN I WAS STRANDED AT MIDNITE. IS THIS A RELIABLE CAR FOR A SENIOR CITIZEN? I HAVE HAD THIS CAR EXACTLY 1 YEAR AND HAVE HAD MORE PROBLEMS THEN ALL THE JUNK CARS I HAVE OWNED IN PREVIOUS YEARS. I WANT TO TRADE IT IN FOR ALL THE AGGRAVATION THIS CAR HAS COST ME. ARE THERE MORE RECALLS COMING??? SHOULDN'T I BE REIMBURSED FOR THIS TROUBLE? WHY DID I HAVE TO PAY $99 TO HAVE MY CAR FIXED? ANSWERS PLEASE!!!

TL* THE CONTACT OWNS A 2013 LINCOLN MKZ. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 15V246000 (LATCHES/LOCKS/LINKAGES) HOWEVER, THE PART TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS NOT MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. PARTS DISTRIBUTION DISCONNECT.

TL* THE CONTACT OWNS A 2013 LINCOLN MKZ. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 15V246000 (LATCHES/LOCKS/LINKAGES); HOWEVER, THE PART TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. UPDATE 01/15/16 MA THE SAFETY RECALL WAS COMPLETED ON OCTOBER 27, 2015. UPDATED 01/27/16. *JB

TL* THE CONTACT OWNS A 2013 LINCOLN MKZ. WHILE DRIVING APPROXIMATELY 30 MPH DURING INCLEMENT WEATHER CONDITIONS, THE WINDSHIELD WIPERS FAILED TO PROPERLY ADJUST TO THE DESIRED SPEED LEVEL. IN ADDITION, THE BRAKE PEAL TRAVELED ABNORMALLY TO THE FLOORBOARD WHEN DEPRESSED AND THE STEERING WHEEL REQUIRED EXCESSIVE FORCE IN ORDER TO MANEUVER THE VEHICLE. THE CONTACT ALSO STATED THAT THE VEHICLE FAILED TO SHIFT GEARS PROPERLY AND FAILED TO DRIVE OVER 35 MPH. THE SPEEDOMETER FAILED TO READ PROPERLY THE ACCURATE READING LEVELS. THE VEHICLE WAS TOWED TO THE DEALER BUT THE FAILURE WAS UNABLE TO BE REPLICATED. THE VEHICLE WAS NOT INCLUDED IN NHTSA CAMPAIGN NUMBERS: 15V250000 (STEERING) AND 13V594000 (POWER TRAIN). THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS NOT AVAILABLE.

TL* THE CONTACT OWNS A 2013 LINCOLN MKZ. WHILE DRIVING APPROXIMATELY 50 MPH, THE FRONT PASSENGER SIDE DOOR OPENED WITHOUT WARNING. UPON INSPECTION, THE CONTACT DISCOVERED THAT THE DOOR WOULD NOT STAY CLOSED. THE VEHICLE WAS TAKEN TO THE DEALER WHERE IT WAS DIAGNOSED THAT THE DOOR LATCH WAS FAULTY. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 10,000.

PARKED CAR AND AFTER OPENING THE RIGHT FRONT DOOR IT WOULD NOT LATCH UPON CLOSING. I UNDERSTAND THIS ISSUE IS IDENTIFIED IN NHTSA RECALL 15V246.

I LEASED MY CAR IN AUGUST OF 2013. ONE OF THE FIRST THINGS I DID WAS RUN A VEHICLE HEALTH REPORT, WHICH I DID EVERY OTHER MONTH SINCE I GOT THE CAR. IN THE REPORT WHAT WOULD ALWAYS APPEAR WAS DRIVER ASSISTS AND RESTRAINTS REPORT ..."SYSTEM UNAVAILABLE." THEN IN THE LATE FALL OF 2014 I RECEIVED A LETTER ABOUT A RECALL OF THE AIRBAG SYSTEM. DURING A VISIT TO THE HEISER DEALERSHIP I ASKED ABOUT THE RECALL AND WAS TOLD THE FIX WAS NOT AVAILABLE. I TOOK IN THE VEHICLE HEALTH REPORT INTO THE DEALERSHIP SHOWING WHERE IT READ DRIVER ASSISTS AND RESTRAINTS , "SYSTEM UNAVAILABLE" SO THEY COULD CHECK IT OUT. THEY DID AND SAID THAT THEY COULD FIND NOTHING WRONG. IN EARLY PART OF 2015 I ONCE AGAIN ASKED THEM TO CHECK OUT THE PROBLEM OF THE "SYSTEM BEING UNAVAILABLE". THEY KEPT THE CAR FOR HALF A DAY AND SAID THAT IT WAS A "PHANTOM PROBLEM, INDICATING IT WAS NOTHING". WHEN I RAN THE VEHICLE HEALTH REPORT FOLLOWING THAT LAST VISIT AND I FOUND THE DRIVER ASSISTS AND RESTRAINTS REPORT TO READ "OK", BUT WHAT WAS ADDED WAS THE SEVERAL RECALL NOTICES INCLUDING THE RESTRAINT CONTROL MODULE. I REALLY BELIEVE THAT THE SYSTEM WAS DELIBERATELY DEACTIVATED ALL THOSE MONTHS SO THAT IT COULD NOT SHOW A PROBLEM WHICH THEY WERE WELL AWARE OF, I ALSO SUSPECT THAT EVEN THOUGH THE SYSTEM NOW READS "OK" THEY MAY HAVE DISABLED THE WARNING LIGHT IF THAT IS POSSIBLE. SINCE THE DAY I BOUGHT THE CAR, THE DASH BOARD HAS CHANGED AT WILL, VARIOUS LIGHTS AND WARNINGS SUCH AS CHECK ADAPTIVE HEADLAMPS, WHICH THE DEALERSHIP SAID NOTHING IS WRONG WITH, HAVE COME AND GONE. I HAVE TAKEN THE CAR IN NUMEROUS TIMES TO CHECK THESE ISSUES AND THEY SAY, NOTHING IS WRONG. IF THERE IS A POTENTIAL SHORT CIRCUIT WHICH IS VERY DANGEROUS A MANUFACTURER SHOULD NOT BE GIVEN OVER A YEAR TO FIX IT.

TL* THE CONTACT OWNS A 2013 LINCOLN MKZ. THE CONTACT STATED THAT THE PART FOR NHTSA CAMPAIGN NUMBER: 14V597000 (AIR BAGS, SEAT BELTS) WAS NOT AVAILABLE TO REPAIR THE VEHICLE. THE RECALL REPORT DATE WAS SEPTEMBER 26, 2014 AND THE RECALL REMEDY WAS STILL NOT AVAILABLE IN FEBRUARY OF 2015. THE MANUFACTURER WAS NOT NOTIFIED OF THE ISSUE. THE CONTACT DID NOT DISCLOSE IF A FAILURE OCCURRED. UPDATED 4/6/15*CN THE CONSUMER STATED TWO DAYS AFTER HAVING THE VEHICLE SERVICED AT THE DEALER FOR RECALLS, THE STEERING WHEEL WOULD NOT TURN.

TL*THE CONTACT OWNS A 2013 LINCOLN MKZ. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 14V597000 (AIR BAGS, SEAT BELTS) HOWEVER, THE PART TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS NOT NOTIFIED OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE.

I HAVE A 2013 LINCOLN MKZ HYBRID WITH 27,400 MILES. IT HAS MICHELIN PRIMACY MXM4 245/45R18 TIRES. ONE IS COMPLETELY WORN OUT (BALD) AND 3 ARE WORN AND UNSAFE. I AM HAVING TO REPLACE ALL FOUR TIRES DUE TO THEM BEING UNSAFE AND WORN. *TR

CAR JUST ONE YEAR OLD AND TRANSMISSION NEEDED TO BE REPLACED. *TR

THE CAR WAS PULLED INTO A PARKING SPACE (SPACE IN FRONT OF A CANAL) AND PUSHED BUTTONED INTO PARK AND THE CAR THEN LURCHED FORWARD, GOING INTO THE CANAL (FRONT HALF ONLY, THE BACK HALF WAS STOPPED BY THE SEA WALL). WE SEE THERE WAS A RECALL FOR THE SAME PROBLEM FOR 2013 LINCOLN MKZ HYBRIDS (OURS IS NOT A HYBRID). *TR

A FEW WEEKS AGO THE RIGHT REAR DOOR LATCH FAILED AND HAD TO BE REPLACED (THE DOOR WOULD NOT STAY SHUT, WHILE PARKED OR DURING VEHICLE OPERATION). TODAY THE FRONT RIGHT (PASSENGER SIDE) DOOR LATCH ALSO FAILED. SAME EXACT ISSUE. THIS IS EXTREMELY DANGEROUS AS SOMEONE COULD FALL OUT OF THE CAR DURING OPERATION. ***NOTE: WE ALSO HAD THIS EXACT ISSUE ON A FORD FIESTA OWNED BY ANOTHER FAMILY MEMBER, I'M GUESSING IT THE PART IS THE SAME PART OR HAS THE SAME MANUFACTURER*** EXTREMELY DANGEROUS. *TR

FRONT PASSENGER SEAT BELT WARNING DOES NOT DOES NOT LIGHT UP OR BEEP FOR AROUND 4 BLOCKS OF TRAVEL. IF MOST ACCIDENTS HAPPEN CLOSE TO HOME THIS COULD BE SERIOUS OR EVEN FATAL. THE DEALER SAYS IT IS THIS WAY WITH ALL THE OTHER MODELS HE COMPARED MINE TO. THIS DOES NOT MAKE A SAFE SITUATION. THE DRIVER'S WARNING WORKS RIGHT AFTER MOTION BEGINS. THE PASSENGER'S BELT WARNING SHOULD WORK THE SAME WAY. THE OWNERS MANUAL STATES IT WILL LIGHT AND BEEP IF NOT CONNECTED AND THE SEAT IS OCCUPIED. *TR

TL-THE OWNS A 2013 LINCOLN MKZ. THE CONTACT STATED THAT WHILE DRIVING 45 MPH, THE COLLISION WARNING INDICATOR INTERMITTENTLY ILLUMINATED. THE VEHICLE WAS TAKEN TO A DEALER AND THEY WERE UNABLE TO DIAGNOSE THE FAILURE. THE VEHICLE WAS NOT REPAIRED AND THE MANUFACTURER WAS NOTIFIED. THE APPROXIMATE FAILURE MILEAGE WAS 4,500.LB

WHILE TRAVELING AT ABOUT 35 MPH WITH NO VEHICLES IN FRONT OF ME ALL OF A SUDDEN THE COLLISION WARNING SYSTEM ACTIVATES. THIS FIRST STARTED 9/10/2013 AND CONTINUES TO BE A FALSE WARNING FROM TIME TO TIME UP THROUGH 7/23/2014, MILEAGE NOW 15125. GOING BACK TO DEALER AGAIN. *TR

WHEN DRIVING THE CAR IT WILL SHIFT FROM DRIVE TO S1, S2, S3, S4, IT WILL DECREASE IN SPEED, LIKE A HESITATION AND SLOWING DOWN. I AM AFRAID IF THIS CONSTANTLY HAPPENS SOME ONE WILL HIT ME IN THE REAR., CAUSING A SERIOUS ACCIDENT. WE HAVE TAKEN THIS CAR IN TWICE FOR REPAIRS, STILL ISN'T FIXED. FIRST, OH ITS NEED TO BE PUT ON THE COMPUTER AND RECALIBRATED. SECOND, AFTER TEST DRIVING THE DEALERSHIP SERVICE DEPARTMENT COULDN'T ASSESS THE CAUSE AND IT DIDN'T OCCUR WHILE THEY DID A TEST DRIVE. THIS IS A SERIOUS DEFECT AND DANGER TO ME, MY FAMILY AND OTHERS ON THE HIGHWAY. IT NEEDS TO BE INVESTIGATED AND REPAIRED.THIS IS STILL OCCURRING WHILE DRIVING DAILY. SERIOUSLY THINKING ABOUT RETURNING THIS VEHICLE. *TR

MY HUSBAND WAS EXITING THE PASSENGER SIDE WITH THE DOOR OPEN AND HAD HIS RIGHT HAND ON THE DOOR FRAME, FINGERS ON THE EDGE OF THE ROOF. I HAD JUST SHUT THE CAR OFF AND PUSHED THE BUTTON TO CLOSE THE LARGE PANORAMA SUNROOF. THE SUNROOF IS ABOVE THE CAR AND OVER THE BACK WINDOW WHEN IT'S OPEN, SO IT WAS COMING FORWARD AND DOWN AND CLOSED ON TOP OF HIS FINGERS. HE WAS SCREAMING IN PAIN AND I HAD TO FIGURE OUT WHAT WAS WRONG, AND QUICKLY PUSH THE BUTTON TO GET THE SUNROOF BACK OPEN AND FREE HIS FINGERS. HIS FINGERS ARE SEVERELY BRUISED TODAY. IT SEEMS LIKE THERE SHOULD BE A SAFETY MECHANISM WHERE IF THE ROOF IS CLOSING ON SOMETHING IT REVERSES ITSELF. IF THAT HAD BEEN A CHILD'S FINGERS, I THINK IT'S LIKELY THEY COULD HAVE BEEN SEVERED. *TR

TL* THE CONTACT OWNS A 2013 LINCOLN MKZ. THE CONTACT STATED THAT WHILE DRIVING 35 MPH, THE CONTACT WAS ADVISED BY ANOTHER DRIVER THAT THE VEHICLE HAD CAUGHT ON FIRE FROM UNDERNEATH. THE CONTACT ATTEMPTED TO SHUT OFF THE VEHICLE BUT FAILED TO RESPOND. AS A RESULT, THE CONTACT CRASHED INTO A PARK. THE FIRE DEPARTMENT HAD TO EXTINGUISH THE FIRE TWICE BECAUSE ONCE IT WAS LOADED ON THE TOW TRUCK THE FIRE STARTED AGAIN. THE VEHICLE WAS DESTROYED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS 350.

FOLLOWING DRIVING THROUGH A PUDDLE, NOT AN OVERLY DEEP PUDDLE, PERHAPS 3-4 INCHES, THE POWER ASSIST MALFUNCTION MESSAGE APPEARED AND THE POWER STEERING TURNED OFF. AFTER ALLOWING THE CAR TO DRY, THE FAILURE CLEARED FOR A SHORT TIME BUT COMES BACK ON WITHIN 5 MILES OF DRIVING. TAKING CAR TO DEALER FOR SERVICE. *TR

INCIDENT OCCURRED AFTER TURNING RIGHT FROM A FULL STOP AT A STOP LIGHT ONTO CURVY ROAD WITH MODERATE DOWNHILL SLOPE AND CONSTRUCTION BARRICADES ON THE PASSENGER SIDE. TRAFFIC WAS APPROACHING IN OPPOSITE LANE. ROAD WAS CURVING TO THE RIGHT. FRONT COLLISION AVOIDANCE AUDIBLE ALARM AND FLASHING RED LIGHT ACTIVATED. AT THE SAME TIME, ANOTHER ALARM SOUNDED AND A WARNING SCREEN CAME THE DASHBOARD INDICATING THAT THERE WAS A MALFUNCTION IN THE POWER ASSIST STEERING. THE STEERING WHEEL BECAME NEARLY IMPOSSIBLE TO TURN, AND THE CAR BEGAN TO VEER INTO ONCOMING TRAFFIC. ONLY WITH GREAT EFFORT WAS I ABLE TO PULL THE CAR TO THE RIGHT AND BACK INTO MY OWN LANE TO AVOID A HEAD ON COLLISION. CAR IS NOT DRIVABLE AND IS BEING TOWED THIS MORNING. *TR

THE WRENCH ICON APPEARED ON THE STEERING WHEEL DASHBOARD, PROMPTING TO CHECK OWNERS' MANUAL. WHEN YOU LOOK UP THE INCIDENT IT READS POWERTRAIN FAULT OR AN AWD FAULT HAS BEEN DETECTED. CONTACT DEALERSHIP AS SOON AS POSSIBLE. OTHER PAST RECALLS HAVE MENTIONED THIS TO BE A TRANSMISSION RANGE SENSOR ISSUE. AN ISSUE THAT CAN RESULT IN A SHIFT OUT OF PARK--USING THE PUSHBUTTONS ON THE DASHBOARD THAT THE MKZ SUBSTITUTES FOR A TRADITIONAL SHIFT LEVER--WITHOUT THE DRIVER FIRST HAVING TO PRESS THE BRAKE PEDAL. *TR

WHEELS ARE 19". SPARE TIRE IS 17".DROVE A 100 MILES ON THE SPARE. AFTER WHEELS WAS REPLACE. I HAD TO HAVE 4 WHEEL ALIGNMENT CORRECTED. SERVICE DEPT. SAID A CONTROL ARM HAD SHIFTED. STANDARD WHEELS ARE 18". I HAD 19" FACTORY INSTALLED WHEELS. THERE IS A FULL SIZE SPARE AVAILABLE WHICH DID NOT COME WITH THE CAR. *TT

CAME TO A STOP AT STOP SIGN. MADE A LEFT HAND TURN AT APPROX. 7 MPH. WHILE THE CAR WAS MOVING AT WENT FROM DRIVE TO NEUTRAL AND THEN INTO PARK. THIS IS THE 3RD TIME IT HAS HAPPENED. CAR WAS TAKEN BACK TO DEALER ON 4/14 FOR REPAIRS. THIS IS ALSO THE 3RD ELECTRICAL SYSTEM MALFUNCTION. *JS

VEHICLE LOCKED OUT OF ABILITY TO SHIFT FROM PARK TO REVERSE. THE CAR NEEDED TO BE RESTARTED SEVERAL TIMES OVER 20 MINUTES IN ORDER TO SHIFT INTO REVERSE. CAUSED OBSTACLE TO TRAFFIC. BLIND CROSS TRAFFIC ALERT AND FORWARD COLLISION WARNING ALARM IS ACTIVATED WITHOUT PROPER STIMULUS, SLOWING THE VEHICLE AUTOMATICALLY WHEN THERE IS NO THREAT OF COLLISION. THIS ALMOST CAUSED THREE SEPARATE ACCIDENTS. LINCOLN SERVICE SUGGESTED DISABLING THIS SAFETY FEATURE. NOTE THAT THE FORWARD COLLISION WARNING DOES NOT MEET NHTSA STANDARD ACCORDING TO JD POWERS. *TR

TL* THE CONTACT RENTED A 2013 LINCOLN MKZ. THE CONTACT STATED THAT WHILE DRIVING APPROXIMATELY 70 MPH, HIS HAND ERRONEOUSLY BRUSHED AGAINST THE PUSH-TO-START BUTTON. AS A RESULT, THE VEHICLE STALLED WITHOUT WARNING. THE CONTACT WAS ABLE TO RESTART THE VEHICLE ONCE IT WAS SECURED IN PARK. THE RENTAL COMPANY WAS MADE AWARE OF THE FAILURE. THE CONTACT WAS NOT ADVISED IF THE MANUFACTURER. THE VIN WAS UNAVAILABLE. THE APPROXIMATE FAILURE MILEAGE WAS 8,865. THE VIN WAS NOT AVAILABLE.

THE CAR SHIFTS FROM DRIVE TO NEUTRAL WHEN DRIVING. THE CAR SHIFTS FROM DRIVE TO LOW WHILE DRIVING. THE CAR SHIFTS FROM REVERSE TO PARK WHILE DRIVING. THIS HAS HAPPENED MULTIPLE TIMES A FEW TIME IT ALMOST RESULTED IN A ACCIDENT. I FINALLY TOOK IT TO A DEALERSHIP FOR REPAIRS AND WILL WAIT AND SEE IF IT CONTINUES TO HAPPEN. THIS IS A SITUATION THAT COULD AND WILL LIKELY RESULT IN A DEATH IF THIS CONTINUES TO HAPPEN. THE DEALERSHIP DID NOT SEEM SURPRISE ABOUT WHAT WAS HAPPENING. THERE IS A RECALL ABOUT THE REPAIR BUT I WAS NEVER NOTIFIED OF THE RECALL. MY CAR DID NOT ACCEPT THE REPAIR AS THERE WERE MORE COMPUTER ISSUES GOING ON THEN A SIMPLY FIX TO THE SHIFT MODULATOR. *TR

TL* THE CONTACT OWNS A 2013 LINCOLN MKZ. THE CONTACT STATED THAT WHILE TRAVELING AT UNKNOWN SPEEDS, THE STOP SAFELY NOW WARNING MESSAGE ILLUMINATED AND A GASOLINE ODOR WAS NOTICED. UPON INSPECTION, IT WAS FOUND THAT FUEL WAS LEAKING AT AN ALARMING RATE. THE VEHICLE WAS TOWED TO THE DEALER WHERE IT WAS FOUND THAT THE FUEL LINE HAD FAILED. THE VEHICLE WAS REPAIRED. THE MANUFACTURER WAS CONTACTED ABOUT THE FAILURE. THE FAILURE MILEAGE WAS APPROXIMATELY 3,600.

TL* THE CONTACT OWNS A 2013 LINCOLN MKZ. THE CONTACT ATTEMPTED TO HAVE THE VEHICLE REMEDIED UNDER NHTSA CAMPAIGN NUMBER: 13V227000 (FUEL SYSTEM, GASOLINE). THE VEHICLE WAS TAKEN TO THE DEALER AND THE CONTACT WAS INFORMED THAT THE PARTS WERE NOT AVAILABLE TO COMPLETE THE REPAIR. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS MADE AWARE OF THE INCIDENT. THE APPROXIMATE FAILURE MILEAGE WAS 3000.

2013 LINCOLN MKZ. CONSUMER WRITES IN REGARDS TO A PROBLEM WITH THE VEHICLE ELECTRIC PARKING BRAKE SYSTEM. *SMD THE CONSUMER STATED THE DAY HE AND HIS WIFE PICKED UP THE VEHICLE, THERE WAS A MESSAGE ON THE INSTRUMENT CLUSTER THAT READ PARK BRAKE LIMITED FUNCTION SERVICE REQUIRED. THE CONSUMER WAS INFORMED THERE WAS NOTHING WRONG AND THE MESSAGE WOULD RECYCLE AND WOULD NOT APPEAR AFTER A DAY OR SO. THE CONSUMER TOOK THE SALESMAN AT HIS WORD AND DROVE AWAY. THE WARNING DID NOT GO AWAY AND THE VEHICLE WAS TAKEN TO THE DEALER. IT WAS DETERMINED, THERE WAS A PROBLEM WITH THE VEHICLE, AND THE SERVICE MANAGER EXPLAINED THAT THE FAULT WAS WITH THE ELECTRIC PARKING BRAKE SYSTEM AND IT ALSO ADVERSELY IMPACTED THE ANTI-LOCK BRAKE SYSTEM.

TL* THE CONTACT OWNS A 2013 LINCOLN MKZ. THE CONTACT STATED THAT WHILE TRAVELING AT UNKNOWN SPEEDS, THE VEHICLE SUDDENLY STALLED. THE VEHICLE WAS TAKEN TO THE DEALER WHERE IT WAS DETERMINED THAT THE POWER LINE TO THE BATTERY JUNCTION WAS LOOSE. THE VEHICLE WAS REPAIRED. THE CONTACT ALSO MENTIONED THAT THE FAILURE RECURRED SEVERAL TIMES. THE MANUFACTURER WAS CONTACTED ABOUT THE FAILURE. THE FAILURE MILEAGE WAS 175.