2013 Mercedes-Benz GLK-Class 4 DR RWD

The contact owns a 2013 Mercedes-Benz GLK350. The contact stated that while taking the vehicle to an independent mechanic for a fog check inspection, she was notified by the mechanic that the check engine warning light was illuminated. The mechanic stated the electrical sensor was reset and the warning light was turned off. Several days later the warning light returned. The contact took the vehicle to a local dealer who diagnosed the failure as fuel injector control module performance that needed to be replaced. The contact took the vehicle to another independent mechanic who inspected the vehicle and stated the diagnostic report at the dealer was incorrect. The contact was informed that the failure was related to a camshaft failure. The vehicle was not repaired due to the repair cost. The manufacturer was not made aware of the failure. The failure mileage was approximately 37,000.

The contact owns a 2013 Mercedes-Benz GLK350. The contact stated while driving at 40 MPH, the headrest inadvertently deployed and hit the contact's husband in the back of the head. There were no warning lights illuminated. The contact stated that they continued to drive the vehicle and later veered to the side of the road to determine the cause of the failure. The dealer was notified of the failure and advised the contact that they would be responsible for the cost of the repair as the vehicle was out of warranty. The contact stated two months later, an unknown message appeared on the instrument panel indicating that the driver side and passenger side frontal air bags needed to be replaced. The vehicle was taken to the dealer who diagnosed that the headrest needed to be replaced. The manufacturer was notified of the failure and did not provide any assistance. The vehicle was not repaired. The approximate failure mileage was 73,930.

The contact owns a 2013 Mercedes-Benz GLK250. The contact received notification of NHTSA campaign number: 21V539000 (Power Train) however, the part to do the recall repair was not yet available. The local dealer was contacted, and it was confirmed that the part was not yet available. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The manufacturer was not made aware of the issue. The contact had not experienced the failure. VIN tool confirms parts not available.

According to Takata, in the event of an inflator explosion metal fragments could pass though the air bag cushion material, which mayores últ in injury or death to vehicle occupants.

Transmission goes into park at low speed when braking.

TAKATA AIRBAG RECALL REPLACEMENT PENDING. UNRESOLVED. PASSENGER SIDE AIRBAG RECALL REQUIRED. CAR IS CURRENTLY IN DUBAI. IT WAS IMPORTED TO DUBAI. MB UAE WILL NOT HANDLE THE REPLACEMENT THEY SAID.

TL* TAKATA RECALL. THE CONTACT OWNS A 2013 MERCEDES-BENZ GLK350. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 19V010000 (AIR BAGS). THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE CONTACT CALLED MERCEDES-BENZ OF WILSONVILLE (25035 SW PARKWAY AVE, WILSONVILLE, OR 97070) WHO STATED THAT THE REMEDY PARTS WERE NOT AVAILABLE. THE VEHICLE WAS NOT DIAGNOSED NOR REPAIRED. THE CONTACT HAD NOT EXPERIENCED A FAILURE. THE MANUFACTURER WAS NOT CONTACTED. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.

TILT STEERING WHEEL WILL NOT ADJUST UP AND DOWN. IT IS FIXED IN THE UP POSITION. IT WILL ADJUST IN AND OUT.

I HAVE A 2013 MBZ GLK350. THE VEHICLE I OWN HAS LEATHER SEATS (OR THEY ARE SUPPOSED TO BE LEATHER.) I HAVE NOTICED, ESPECIALLY ON THE DRIVER'S SIDE FRONT SEAT, THAT THE LEATHER APPEARS TO HAVE MELTED FOR SOME REASON. I THESE SEATS WERE INDEED LEATHER I WOULD HAVE THOUGHT THIS WOULD NOT BE HAPPENING, BUT UNFORTUNATELY, IT HAS. I SUSPECT THAT THE LEATHER SEATS ARE REALLY A HYBRID SEAT OF SYNTHETIC MATERIALS THAT ARE PRONE TO "MELTING."

AIRBAG NO WORKING DESACTIV

TL* TAKATA RECALL. THE CONTACT OWNS A 2013 MERCEDES-BENZ GLK350. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 19V010000 (AIR BAG) HOWEVER, THE PART TO DO THE RECALL REPAIR WAS UNAVAILABLE. THE VEHICLE WAS TAKEN TO MERCEDES BENZ OF INDIANAPOLIS (3900 E 96TH ST, INDIANAPOLIS, IN 46240; (317) 580-6800) WHERE IT WAS CONFIRMED THAT THE PART WAS NOT AVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.

TL* THE CONTACT OWNS A 2013 MERCEDES-BENZ GLK350. THE CONTACT STATED THAT WHILE DRIVING AT AN UNDISCLOSED SPEED, THE VEHICLE LOSS POWER STEERING ASSIST WITHOUT WARNING. THE VEHICLE WAS TOWED TO AN INDEPENDENT MECHANIC TO BE DIAGNOSED. THE CONTACT WAS INFORMED THAT THE STEERING BOLT CORRODED AND DETACHED FROM THE STEERING SHAFT. THE CONTACT WAS ALSO INFORMED THAT THE RACK AND PINION NEEDED TO BE REPLACED. THE CONTACT REFERENCED NHTSA CAMPAIGN NUMBER: 19V290000 (STEERING) AS A POSSIBLE SOLUTION HOWEVER, THE VIN WAS NOT INCLUDED. THE VEHICLE WAS REPAIRED BY THE INDEPENDENT MECHANIC. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE AND PROVIDED A CASE NUMBER. THE FAILURE MILEAGE WAS 74,277. *BF *TR

JUST NOT FIXING I KEEP CALLING AND GET RUN AROUND I DO NOT DRIVE MY CAR IT HAS LESS THAN 8000 MILES ON IT I DO NOT FEEL SAFE MERCEDES SOLD ME CAR WITH RECALL THIS IS A SECOND TIME I AM NOTIFYING I FILED COMPLAINT !!! I CAN NOT USE THIS CAR I FEEL UNSAFE

NEEDS TO BE FIXED BEEN WAITING OVER FOUR YEARS

TL* THE CONTACT OWNS A 2013 MERCEDES BENZ GLK350. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 18V043000 (AIR BAGS) HOWEVER, THE PART TO DO THE RECALL REPAIR WAS NOT YET AVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER HAD EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. (MERCEDES-BENZ OF NOVI 39500 GRAND RIVER AVE, NOVI, MI 48375) WAS CONTACTED AND IT WAS CONFIRMED THAT THE PART WAS NOT AVAILABLE. THE MANUFACTURER WAS NOT MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.

I WAS NOTIFIED IN FEBRUARY OF 2019 OF AN AIR BAG RECALL FOR MY GLK 350. ALMOST A YEAR LATER, MERCEDES DEALER STILL CANNOT TELL ME WHEN THIS WILL BE FIXED. I AM DRIVING AROUND WITH A TICKING TIME-BOMB FOR AN AIR BAG AND MERCEDES DOESN'T SEEM TO CARE. THIS IS UNACCEPTABLE. SOMEONE SHOULD BE HOLDING THEM ACCOUNTABLE.

TL* TAKATA RECALL. THE CONTACT OWNS A 2013 MERCEDES-BENZ GLK350W4. THE CONTACT RECEIVED A RECALL NOTICE FOR NHTSA CAMPAIGN NUMBER: 18V043000 (AIR BAGS) AND STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE REPAIR. MERCEDES-BENZ OF FRESNO (7055 N PALM AVE, FRESNO, CA 93650, (559) 438-0300) STATED THAT THE PARTS WERE NOT AVAILABLE. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE AND CONFIRMED THAT PARTS WERE NOT AVAILABLE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.

IT HAS BEEN ON RECALL SINCE JANUARY 2019, WHICH IS ALMOST AN ENTIE YEAR. THEY DON'T SEEM TO BE ABLE TO ISSUE PARTS OR AIRBAGS IN A TIMELY MATTER. THERE ARE TIMES WHEN IM DRIVING WITH A PASSANGER THAT A MESSAGE COMES ON DUE TO THE PASSENGERS SAFTEY. I DON'T RECALL THE EXACT WORDING BU IT COMES ON, ON OCCASION AND NOT EVERY TIME SOMEONE IS SITTING IN THE FRONT PASSENGERS SEAT. THERE IS NO 1 DATE I CAN PUT BELOW

IT HAS BEEN ON RECALL SINCE JASEEM TO BE AVAILABLENUARY 2019, WHICH IS ALMOST AN ENTIRE YEAR. THEY DON'T SEEM TO BE ABLE TO ISSUE THE PARTS OR AIRBAGS IN A TIMELY MATTER. THE RECALL STATIS IS: RECALL INCOMPLETE, REMEDY NOT YET AVAILABLE.. THERE ARE TIMES WHEN IM DRIVING WIRH A PASSENGER IN THE FRONT THAT A MESSAGE COMES ON DUE TO THE PASSANGERS SAFTEY. I DON'T RECALL THE EXACT WORDING. IT DOESN'T COME ON ALL THE TIME, JUST ON OCCASION WHEN SOMEONE IS SITTING IN THE FRONT PASSENGERS SEAT. NO MATTER THE SPEED.THERE IS NO 1 DATE OF I CAN PUT BELOW SO IM PTIING IN 4/1/2019 AND AFTER.

MERCEDES BENZ NOTIFIED IN FEBRUARY 2019 THAT PASSENGER SIDE AIRBAG MAY BE DEFECTIVE. FOLLOWED UP WITH MERCEDES IN NOVEMBER 2019.. THEY NOW ADVISE THAT THEIR BEST ESTIMATE IS CORRECT AIRBAGS WILL NOT BE AVAILABLE FOR ANOTHER YEAR I.E. NOVEMBER 2020 .. WHERE IS THE URGENCY TO PROTECT THEIR CUSTOMERS?

TL* TAKATA RECALL. THE CONTACT OWNS A 2013 MERCEDES-BENZ GLK350. THE CONTACT RECEIVED A RECALL NOTICE FOR NHTSA CAMPAIGN NUMBER: 19V010000 (AIR BAGS). THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE CONTACT CALLED NEW COUNTRY MERCEDES-BENZ (1 WESTON ST, HARTFORD, CT 06120, (860) 278-2000) AND MERCEDES-BENZ OF NORTH HAVEN (620 WASHINGTON AVE, NORTH HAVEN, CT 06473, (203) 239-1313) AND WAS INFORMED THAT PARTS WERE NOT AVAILABLE. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOT CONTACTED. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.*CW *TR

TL* TAKATA RECALL. THE CONTACT OWNS A 2013 MERCEDES-BENZ GLK350. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 19V010000 (AIR BAGS). THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME TO REPAIR THE VEHICLE. MERCEDES-BENZ OF MASSAPEQUA (101 SUNRISE HWY, AMITYVILLE, NY 11701, (631) 213-2023) WAS CONTACTED AND CONFIRMED THAT PARTS WERE NOT AVAILABLE. THE MANUFACTURER WAS NOT MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.

TL* TAKATA RECALL. THE CONTACT OWNS A 2013 MERCEDES-BENZ GLK350W2. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 18V043000 (AIR BAGS). THE CONTACT CALLED MERCEDES-BENZ OF THE WOODLANDS AT 936-206-7500 (LOCATED AT 16917 I-45, CONROE, TX 77385) AND IT WAS CONFIRMED THAT THE PARTS WERE NOT AVAILABLE. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE AND WAS NOT ABLE TO CONFIRM WHEN THE PARTS WERE TO BECOME AVAILABLE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.*DT*JB *JS

RECALL NOTICE ON TAKATA PASSENGER AIR BAG DATED FEBRUARY 2018. STILL NO REPAIR AVAILABLE. MANUFACTURER HAS FAILED TO REMEDY THIS SAFETY RECALL IN A TIMELY. DATE RESPONSE TO "WHEN DID THIS HAPPEN?' IS DATE THIS REPORT IS BEING FILED.

TL* THE CONTACT OWNS A 2013 MERCEDES-BENZ GLK250. THE CONTACT RECEIVED A RECALL LETTER FOR NHTSA CAMPAIGN NUMBER: 19V010000 (AIR BAGS). THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. AN UNKNOWN MERCEDES DEALER WAS CONTACTED AND CONFIRMED THAT THE PARTS WERE NOT AVAILABLE FOR THE RECALL REMEDY. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE AND WAS NOT ABLE TO CONFIRM WHEN THE PARTS WERE TO BECOME AVAILABLE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.*CW *DL

RECALL ON TAKATA AIR BAG. STILL NO REPAIR AVAILABLE OVER 1 YEAR SINCE CONTACT

2013 MERCEDES BENZ GLK 350. CONSUMER WRITES IN REGARDS TO TAKATA AIRBAG SAFETY RECALL. *LD THE CONSUMER STATED THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME COMPLETING THE AIRBAG RECALL. THE PART WERE UNAVAILABLE. *JS

THE TAKATA AIRBAG RECALL HAS NOT BEEN ADDRESSED YET ON THIS VEHICLE, BY MERCEDES.

TL* TAKATA RECALL. THE CONTACT OWNS A 2013 MERCEDES-BENZ GLK350. UPON INVESTIGATION, THE CONTACT DISCOVERED THAT HIS VIN WAS ASSOCIATED WITH NHTSA CAMPAIGN NUMBER: 18V043000 (AIR BAGS). THE CONTACT STATED THAT MERCEDES-BENZ OF TEMECULA (LOCATED AT 40910 TEMECULA CENTER DR, TEMECULA, CA 92591, (951) 216-7800) EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS NOT NOTIFIED. THE PART WAS NOT AVAILABLE FOR THE REPAIR. THE CONTACT HAD NOT EXPERIENCED A FAILURE. PARTS DISTRIBUTION DISCONNECT.*JB

TL* THE CONTACT OWNS A 2013 MERCEDES-BENZ GLK350W2. THE CONTACT RECEIVED A RECALL NOTICE FOR NHTSA CAMPAIGN NUMBER: 18V043000 (AIR BAGS). MERCEDES-BENZ OF HENDERSON (925 AUTO SHOW DR, HENDERSON, NV 89014, (702) 485-3000) WAS CALLED AND STATED THAT THE PARTS WERE UNAVAILABLE. THE CONTACT SPOKE WITH A MANUFACTURER AND WAS INFORMED THAT THE VEHICLE WAS SAFE TO DRIVE AS LONG AS SHE AVOIDED A CRASH. THE MANUFACTURER CONFIRMED THAT THE PARTS WERE UNAVAILABLE. THE CONTACT WAS INFORMED THAT SHE WOULD RECEIVE ANOTHER LETTER ONCE THE PARTS WERE AVAILABLE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.

TL* TAKATA RECALL. THE CONTACT OWNS A 2013 MERCEDES-BENZ GLK350. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 18V043000 (AIR BAGS). THE PART NEEDED FOR THE REPAIR WAS NOT AVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE CONTACT RECEIVED AN EMAIL NOTIFICATION AND WAS INFORMED THAT THE PART WAS AVAILABLE FOR THE REPAIR AND WAS ADVISED TO SCHEDULE AN APPOINTMENT. THE CONTACT CALLED MERCEDES-BENZ OF SHREWSBURY (760 BOSTON TURNPIKE, SHREWSBURY, MA 01545, (508) 581-5600) AND WAS INFORMED THAT THE PART WAS NOT AVAILABLE. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE AND INFORMED THE CONTACT THAT HE WAS NOT LOCATED IN ONE OF THE HOT ZONES. NO FURTHER ASSISTANCE WAS OFFERED. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.

TL* THE CONTACT OWNS A 2013 MERCEDES-BENZ GLK350. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 19V010000 (AIR BAGS). THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE CONTACT CALLED MERCEDES-BENZ OF FAIRFIELD (165 COMMERCE DR, FAIRFIELD, CT 06825, (203) 583-4467) AND WAS INFORMED THAT THERE WAS NO RESOLUTION TO THE ISSUE AND THE PART WAS NOT AVAILABLE. THE MANUFACTURER WAS NOT NOTIFIED. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.

TL* THE CONTACT OWNS A 2013 MERCEDES-BENZ GLK350. WHILE DRIVING BETWEEN 12 AND 18 MPH, THE DRIVER REAR ENDED ANOTHER VEHICLE. THE AIR BAGS FAILED TO DEPLOY. THE DRIVER RUPTURED DISCS TWO THROUGH SEVEN IN THE NECK, WHICH REQUIRED MEDICAL ATTENTION. THE OTHER DRIVER WAS NOT INJURED. A POLICE REPORT WAS FILED. THE VEHICLE WAS TOWED TO AN INDEPENDENT MECHANIC WHERE THE FRONT END OF THE VEHICLE WAS REBUILT. THE MECHANIC ALSO DIAGNOSED THE AIR BAGS, BUT COULD NOT DETERMINE THE CAUSE OF THE FAILURE. THE VEHICLE WAS NOT TAKEN TO A DEALER AND WAS NOT REPAIRED FOR THE AIR BAG FAILURE. THE VIN WAS INCLUDED IN NHTSA CAMPAIGN NUMBER: 18V043000 (AIR BAGS). THE MANUFACTURER WAS NOTIFIED OF THE FAILURE AND ADVISED THE CONTACT TO SEND A COPY OF THE CRASH REPORT. NO FURTHER ASSISTANCE WAS OFFERED. MERCEDES-BENZ OF SOUTH MISSISSIPPI (11619 BOBBY ELEUTERIUS BLVD, D'IBERVILLE MS 39540, (228) 265-9185) AND MERCEDES-BENZ OF NEW ORLEANS (3727 VETERANS BLVD, METAIRIE, LA 70002, (504) 456-3727) WERE CONTACTED WHEN HE RECEIVED THE RECALL AND STATED THAT THE PART WAS NOT AVAILABLE. THE MANUFACTURER WAS ALSO CONTACTED AND DID NOT ASSIST. THE FAILURE MILEAGE WAS 61,300. VIN TOOL CONFIRMS PARTS AVAILABLE. *DT*AS *DT*DT ATTACHED IS THE POLICE REPORT, INSURANCE CLAIM NUMBER XXXXXXXXXXXXXXXXXXXXXX AND REPAIR REPORT THAT YOU REQUESTED FROM OUR COLLISION. 'PARTS OF THIS DOCUMENT HAVE BEEN REDACTED TO PROTECT PERSONALLY IDENTIFIABLE INFORMATION PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6).'*JB

TL* TAKATA RECALL. THE CONTACT OWNS A 2013 MERCEDES-BENZ GLK350. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 19V010000 (AIR BAGS). THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. MERCEDES-BENZ OF BELLEVUE (11850 BEL-RED RD, BELLEVUE, WA 98005, (425) 249-7391) WAS CONTACTED AND CONFIRMED THAT THE PARTS WERE NOT AVAILABLE FOR THE RECALL REMEDY. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.

TL* THE CONTACT OWNS A 2013 MERCEDES-BENZ GLK350. THE CONTACT RECEIVED A RECALL NOTICE PER AN UNKNOWN RECALL REGARDING THE AIR BAGS; HOWEVER, THE PART FOR THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE DEALER WAS NOT CONTACTED. THE MANUFACTURER WAS NOTIFIED. THE CONTACT HAD NOT EXPERIENCED A FAILURE. THE VIN WAS UNKNOWN.

TL* THE CONTACT OWNS A 2013 MERCEDES-BENZ GLK350. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 18V043000 (AIR BAGS). THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. MERCEDES-BENZ OF DELRAY (1001 LINTON BLVD, DELRAY BEACH, FL 33444, (561) 291-6095) WAS CONTACTED AND CONFIRMED THAT THE PARTS WERE NOT AVAILABLE FOR THE RECALL REMEDY. THE MANUFACTURER WAS AWARE OF THE ISSUE AND WAS NOT ABLE TO CONFIRM WHEN THE PARTS WERE TO BECOME AVAILABLE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. THE VIN WAS UNKNOWN. *TR*JB

TL* TAKATA RECALL. THE CONTACT OWNS A 2013 MERCEDES-BENZ GLK350. THE CONTACT RECEIVED A RECALL NOTIFICATION FOR NHTSA CAMPAIGN NUMBER: 18V043000 (AIR BAGS) AND STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME TO REPAIR THE VEHICLE. THE DEALER (AUTOHAUS OF SYLVANIA, 5570 MONROE ST, SYLVANIA, OH 43560) CONFIRMED PARTS WERE NOT AVAILABLE TO PERFORM THE RECALL REPAIR. THE MANUFACTURER WAS NOTIFIED. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE. *BF*JB

TL* THE CONTACT OWNS A 2013 MERCEDES-BENZ C250. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 18V043000 (AIR BAGS); HOWEVER, THE PART FOR THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE DEALER WAS NOT CONTACTED. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. THE VIN WAS UNKNOWN. *BF *JB

TL* THE CONTACT OWNS A 2013 MERCEDES-BENZ GLK350. THE CONTACT RECEIVED A RECALL NOTICE FOR NHTSA CAMPAIGN NUMBER: 19V010000 (AIR BAGS). THE CONTACT STATED THAT THE DEALER EXCEEDED A REASONABLE AMOUNT OF TIME FOR REPAIR. THE CONTACT RECEIVED THE RECALL NOTIFICATION IN MARCH OF 2019. TYSINGER MERCEDES-BENZ (2712 MAGRUDER BOULEVARD, HAMPTON, VA 23666, (757) 865-8000) WAS CONTACTED AND STATED THAT THE PART WAS ON BACKORDER. THE MANUFACTURER WAS CONTACTED AND STATED THAT THEY WERE NOT CONCERNED BECAUSE THERE HAD NOT BEEN ANY AIR BAG INCIDENTS. THE CONTACT HAD NOT EXPERIENCED A FAILURE. THE VIN WAS INVALID. *TR *AS

TL* THE CONTACT OWNS A 2013 MERCEDES-BENZ GLK250. THE CONTACT STATED THAT THE VEHICLE WAS INCLUDED IN NHTSA CAMPAIGN NUMBER: 18V043000 (AIR BAGS). VONHOUSEN AUTOMOTIVE GROUP (1810 HOWE AVE, SACRAMENTO, CA 95825, 888-479-0451) STATED THAT THE PART WAS NOT AVAILABLE. THE MANUFACTURER WAS NOT CONTACTED. THE VEHICLE WAS NOT REPAIRED. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE. *BF*JB

TL* TAKATA RECALL. THE CONTACT OWNS A 2013 MERCEDES-BENZ GLK350. THE CONTACT RECEIVED A RECALL NOTICE FOR NHTSA CAMPAIGN NUMBER: 18V043000 (AIR BAGS). THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE CONTACT CALLED LOKEY MOTOR COMPANY (19820 US HWY 19 N, CLEARWATER, FL 33764, (727) 362-6657) AND WAS INFORMED THAT THE PARTS WERE NOT AVAILABLE. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS CONTACTED AND STATED THAT THE PARTS WOULD BE AVAILABLE IN APRIL OF 2020. NO FURTHER ASSISTANCE WAS PROVIDED. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.

"TAKATA RECALL" I HAVE A VEHICLE ON THE RECALL LIST AND EVERY TIME I ASK FOR MY VEHICLE TO BE FIXED THE MERCEDES DEALER SAYS THEY DON'T HAVE THE PARTS. THIS HAS GONE ON FOR WELL OVER A YEAR. WHAT CAN BE DONE?

TL* TAKATA RECALL. THE CONTACT OWNS A 2013 MERCEDES-BENZ GLK350W4. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 18V043000 (AIR BAGS). THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR AS THE RECALL NOTICE WAS RECEIVED OVER A YEAR AGO. THE DEALER WAS NOT CONTACTED TO CONFIRM IF THE PARTS WERE AVAILABLE FOR THE RECALL REMEDY. THE MANUFACTURER WAS NOT CONTACTED. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.

TL* THE CONTACT OWNS A 2013 MERCEDES-BENZ GLK350. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 18V043000 (AIR BAGS). THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. MERCEDES-BENZ OF RALEIGH (5607 CAPITAL BLVD, RALEIGH, NC 27616, (919) 573-5050) WAS CONTACTED AND CONFIRMED THAT THE PARTS WERE NOT AVAILABLE FOR THE RECALL REMEDY. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE AND WAS NOT ABLE TO CONFIRM WHEN THE PARTS WERE TO BECOME AVAILABLE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. THE VIN WAS NOT AVAILABLE.

TL* TAKATA RECALL. THE CONTACT OWNS A 2013 MERCEDES-BENZ GLK350. THE CONTACT RECEIVED A RECALL NOTICE FOR NHTSA CAMPAIGN NUMBER: 19V010000 (AIR BAGS). AFTER CONTACTING MERCEDES-BENZ OF CATONSVILLE (6631 BALTIMORE NATIONAL PIKE, CATONSVILLE, MD) AND THE MANUFACTURER, THE CONTACT WAS INFORMED THAT THE PARTS NEEDED FOR THE RECALL REMEDY WERE STILL NOT AVAILABLE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.

TL* TAKATA RECALL. THE CONTACT OWNS A 2013 MERCEDES-BENZ GLK350. THE CONTACT RECEIVED A RECALL NOTIFICATION FOR NHTSA CAMPAIGN NUMBER: 18V043000 (AIR BAGS). THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE CONTACT CALLED MERCEDES-BENZ OF COCONUT CREEK (LOCATED AT 4250 FL-7, COCONUT CREEK, FL 33073, (954) 406-1167) AND WAS INFORMED THAT THE PART WAS NOT AVAILABLE. THE MANUFACTURER WAS NOT MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.

TL* TAKATA RECALL. THE CONTACT OWNS A 2013 MERCEDES-BENZ GLK350. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 18V043000 (AIR BAGS). THE CONTACT STATED THAT MERCEDES-BENZ OF ORANGE PARK (LOCATED AT 7018 BLANDING BLVD, JACKSONVILLE, FL 32244, (904) 777-5900) EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS NOT NOTIFIED. THE PART WAS NOT AVAILABLE FOR THE REPAIR. THE CONTACT HAD NOT EXPERIENCED A FAILURE. PARTS DISTRIBUTION DISCONNECT. *TR*JB

TL* TAKATA RECALL. THE CONTACT OWNS A 2013 MERCEDES-BENZ GLK350. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 18V043000 (AIR BAGS). THE CONTACT CALLED FLETCHER JONES MERCEDES AT 949-718-5300 (LOCATED AT 2172 SE BRISTOL ST, NEWPORT BEACH, CA 92660) AND WAS INFORMED THAT THE PARTS WERE NOT AVAILABLE. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE AND WAS NOT ABLE TO CONFIRM WHEN THE PARTS WERE TO BECOME AVAILABLE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.

TL* THE CONTACT OWNS A 2013 MERCEDES-BENZ GLK350. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 18V043000 (AIR BAGS). THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. MERCEDES-BENZ OF TEMECULA (40910 TEMECULA CENTER DR, TEMECULA, CA 92591, (951) 216-7800) WAS CONTACTED AND CONFIRMED THAT THE PARTS WERE NOT AVAILABLE FOR THE RECALL REMEDY. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE AND WAS NOT ABLE TO CONFIRM WHEN THE PARTS WERE TO BECOME AVAILABLE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. *TR

2013 MERCEDES BENZ 350 W4. CONSUMER WRITES IN REGARDS TO PASSENGER SIDE AIRBAG SAFETY RECALL. *LD THE CONSUMER STATED THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME COMPLETING THE RECALL REPAIR. *JS

TAKATA RECALL PARTS ARE NOT IN AND HAVE BEEN WAITING OVER A YEAR. MY WIFE AND I ARE VERY CONCERNED ON SAFETY AND RESALE VALUE OF THE CAR. MY WHEEL COVERS ARE ALSO RUSTING AND I WAS PROMISED REPLACEMENTS FOR IT

TAKATA INFLATORS, REPLACEMENT PART NOT AVAILABLE UNTIL APRIL 2020.

TL* TAKATA RECALL. THE CONTACT OWNS A 2013 MERCEDES-BENZ GLK350. THE CONTACT STATED THAT WHILE HER SON WAS DRIVING AT UNKNOWN SPEEDS ON THE HIGHWAY. THE CONTACT WAS IN TRAFFIC WHEN HE NOTICE THE VEHICLE BEHIND HIM WAS NOT STOPPING. THE VEHICLE CRASHED INTO THE REAR OF THE VEHICLE CAUSING THE VEHICLE IN FRONT OF THE CONTACT TO BE HIT AS WELL. NO AIR BAGS DEPLOYED. A MALFUNCTION WARNING LIGHT ILLUMINATED. THE CONTACT HAD A MINOR INJURY TO HIS BACK, BOTH ARMS, AND LEFT EYE. IT WAS UNKNOWN IF THE OTHER INDIVIDUALS INVOLVED IN THE CRASH SUSTAINED INJURIES. A POLICE REPORT WAS MADE. MEDICAL ATTENTION WAS SOUGHT BUT NO FURTHER ASSISTANCE WAS NEEDED. THE VEHICLE WAS TOWED BY THE POLICE TO A TOW AWAY LOT. THE MANUFACTURER WAS NO MADE WARE OF THE FAILURE. THE DEALER WAS NOT MADE AWARE OF THE FAILURE. THE VEHICLE HAD DAMAGED TO THE FRONT GRILL, REAR WINDOW AND LEFT SIDE OF THE VEHICLE. THE FAILURE MILEAGE WAS 115,000.

TL* TAKATA RECALL. THE CONTACT OWNS A 2013 MERCEDES-BENZ GLK350. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 18V043000 (AIR BAGS). THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. MERCEDES-BENZ OF PARAMUS (LOCATED AT 755 NJ-17, PARAMUS, NJ 07652, (201) 977-6365) WAS CALLED AND CONFIRMED THAT THE PART WAS NOT AVAILABLE. THE MANUFACTURER WAS NOTIFIED. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE. *BF *JB

TAKATA RECALL NOTHING HAPPENED (THANKFULLY!) WITH THE AIRBAG. BUT I WAS LOOKING TO RESELL AND SAW IN THE KELLY BLUE BOOK THAT THERE ARE MULTIPLE RECALLS ASSOCIATED WITH THE MAKE AND MODEL. ALSO THIS CAR HAS ALWAYS QUIETLY WHISTLED AROUND 1500 RPMS, ESPECIALLY WHEN 1500 RPMS IS SUSTAINED. NEVER BEEN ABLE TO MAKE IT GO AWAY.

THERE'S NO FIX FOR MY CAR AIR BAGS. WHY? WHAT GOOD IS RECALL IF MERZ WON'T FIX IT.

TL* TAKATA RECALL. THE CONTACT OWNS A 2013 MERCEDES-BENZ GLK350. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 17V788000 (AIR BAGS). THE CONTACT STATED THAT MERCEDES-BENZ OF CALABASAS (LOCATED AT 24181 CALABASAS RD, CALABASAS, CA 91302, (877) 260-0905) EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE DEALER AND MANUFACTURER WERE MADE AWARE OF THE ISSUE AND STATED THAT THE PART WAS NOT AVAILABLE FOR THE REPAIR. THE CONTACT HAD NOT EXPERIENCED A FAILURE. PARTS DISTRIBUTION DISCONNECT.

TAKATA RECALL. REMEDY STILL NOT AVAILABLE BY MANUFACTURER AND IT HAS BEEN 4 MONTHS SINCE THE RECALL!!

TL* TAKATA RECALL. THE CONTACT OWNS A 2013 MERCEDES-BENZ GLK350. THE CONTACT STATED THAT NHTSA CAMPAIGN NUMBER: 18V043000 (AIR BAGS) EXCEEDED A REASONABLE AMOUNT OF TIME FOR REPAIR. THE CONTACT RECEIVED THE RECALL NOTIFICATION IN MARCH OF 2018. MERCEDES-BENZ OF PALM BEACH (4000 OKEECHOBEE BLVD, WEST PALM BEACH, FL 33409) STATED THAT THE CONTACT NEEDED TO CALL THE MANUFACTURER BECAUSE THEY WERE UNABLE TO DISCLOSE ANY INFORMATION REGARDING THE RECALL. THE MANUFACTURER WAS CONTACTED AND STATED THAT THE PARTS WERE NOT AVAILABLE, BUT THE VEHICLE WAS SAFE TO DRIVE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.

TL* THE CONTACT OWNS A 2013 MERCEDES-BENZ GLK350. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 18V043000 (AIR BAGS). THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. MERCEDES-BENZ OF DENVER (940 S COLORADO BLVD, DENVER, CO 80246, (303) 953-4581) WAS CONTACTED AND CONFIRMED THAT THE PARTS WERE NOT AVAILABLE FOR THE RECALL REMEDY. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE AND WAS NOT ABLE TO CONFIRM WHEN THE PARTS WERE TO BECOME AVAILABLE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.*DT *TR

TAKATA RECALL. I HAVE BEEN WAITING TWO YEARS FOR THE MERCEDES DEALER ON ATLANTIC BLVD IN JACKSONVILLE, FL TO REPLACE MY TAKATA AIRBAGS, ALWAYS GET THE SAME ANSWER, PARTS ARE NOT AVAILABLE. I DO NOT WANT MY NEXT COMPLAINT TO BE THAT SOMEONE HAS DIED IN MY AUTOMOBILE DUE TO EXPLODING AIRBAG INFLATORS; CAN YOU HELP ME?

TL* THE CONTACT OWNS A 2013 MERCEDES-BENZ GLK350. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 18V043000 (AIR BAGS). THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. MERCEDES-BENZ SOUTH BAY (3311 PACIFIC COAST HWY, TORRANCE, CA 90505, (310) 513-5300) WAS CONTACTED AND CONFIRMED THAT THE PARTS WERE NOT AVAILABLE FOR THE RECALL REMEDY. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE AND WAS NOT ABLE TO CONFIRM WHEN THE PARTS WERE TO BECOME AVAILABLE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.

TL* TAKATA RECALL. THE CONTACT OWNS A 2013 MERCEDES-BENZ GLK350. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 18V043000 (AIR BAGS); HOWEVER, THE PART NEEDED FOR THE REPAIR WAS NOT AVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE CONTACT CALLED VIN DEVERS AUTOHAUS OF SYLVANIA (LOCATED AT 5570 MONROE ST, DRIVEWAY 1, SYLVANIA, OH 43560, (888) 847-9535) AND WAS INFORMED THAT THE PART WAS NOT AVAILABLE. THE MANUFACTURER WAS NOT MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.

THE CLEAR COAT IS BUBBLING AND PEALING OFF. WHEN I CALLED THE FACTORY ABOUT THIS ISSUE THEY SAID I WOULD NEED TO GO THROUGH THE DEALER. I CALLED TWO LOCALE DEALERS AND THEY BOTH SAID THEY DO NOT DO ANY BODY OR PAINT WORK . THEY DEFERRED ME TO LOCAL BODY SHOPS THEY HAVE NO TIES TO THE FACTOY.

TL* THE CONTACT OWNS A 2013 MERCEDES-BENZ GLK350. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 18V043000 (AIR BAGS). THE PARTS TO DO THE REPAIR WERE UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. MERCEDES-BENZ OF FORT WASHINGTON (404 PENNSYLVANIA AVE, FORT WASHINGTON, PA 19034, (215) 646-7700) WAS CONTACTED AND CONFIRMED THAT THE PARTS WERE NOT AVAILABLE FOR THE RECALL REMEDY. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE AND WAS NOT ABLE TO CONFIRM WHEN THE PARTS WERE TO BECOME AVAILABLE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.

TL* TAKATA RECALL. THE CONTACT OWNS A 2013 MERCEDES-BENZ GLK350. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 19V010000 (AIR BAGS); HOWEVER, THE PARTS TO DO THE REPAIR WERE UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. IAUTOHAUS (1876 E BROADWAY RD, TEMPE, AZ 85282, (480) 317-0777) WAS CONTACTED AND CONFIRMED THAT THE PARTS WERE NOT AVAILABLE FOR THE RECALL REMEDY. THE MANUFACTURER WAS NOT NOTIFIED. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.

TL* TAKATA RECALL. THE CONTACT OWNS A 2013 MERCEDES-BENZ GLK350. THE CONTACT RECEIVED NOTIFICATION OF MANUFACTURER RECALL NUMBER: 2019010001 (AIR BAGS). THE CONTACT STATED THAT THE MANUFACTURER FAILED TO PROVIDE THE PART WITHIN A REASONABLE TIME FRAME, INDICATING THAT THE PART MAY BECOME AVAILABLE IN MID MAY 2020. MERCEDES-BENZ OF NEW LONDON (488 COLMAN ST, NEW LONDON, CT 06320, (860) 447-3361) WAS UNABLE TO DETERMINE WHEN THEY COULD SERVICE THE VEHICLE AND DID NOT OFFER LOANER VEHICLE. THE MANUFACTURER WAS CONTACTED. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.

TAKATA RECALL: WE RECEIVED A LETTER ABOUT THE AIRBAG RECALL OVER 15 MONTHS AGO AND THE DEALERS IN THE AREA DO NOT HAVE AIRBAGS TO REPLACE MINE. HOWEVER I STILL SEE NEW CARS HITTING THE ROADS WITH NEW AIRBAGS IN THEM. IT APPEARS THE MERCEDES COMPANY CAN FIND AIRBAGS FOR NEW BUYERS BUT NOT FOR THOSE THEY HAVE ALREADY GOT ON THE ROAD. I DO NOT FEEL SAFE RIDING IN THE PASSENGER SEAT OF MY ONLY CAR BECAUSE OF THIS DEFEAT. IS THERE ANYTHING THAT CAN BE DONE TO GET THIS SITUATION FIXED. I FEEL WE HAVE WAITED LONG ENOUGH TO GET THIS REPAIR DONE. I WAS TOLD THAT WHEN THEY GET THE PART AND I BRING IT IN FOR REPLACEMENT THEY WILL PAY FOR HALF OF ANY OTHER REPAIRS I MAY BE NEEDING AS SOME GESTURE OF MY HAVING TO WAIT SO LONG, BUT THEY STILL HAVE NO IDEA WHEN THERE WILL BE ANY REPAIR PARTS AVAILABLE. I KNOW THEY DON'T REALLY CARE IF SOMEONE DIES IN AN ACCIDENT, THEY HAVE THE MONEY TO COVER ANY LAW SUIT. THE RISK IS ONE THEY ARE WILLING TO TAKE, HOWEVER I DON'T THINK I WANT TO BE ONE OF THE PEOPLE THAT DIES. PLEASE LET ME KNOW IF YOU CAN BE OF ANY HELP. *TR

TL* THE CONTACT OWNS A 2013 MERCEDES-BENZ GLK350W4. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 18V043000 (AIR BAGS). THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. MERCEDES-BENZ OF SACRAMENTO (1810 HOWE AVE, SACRAMENTO, CA 95825, (888) 479-0451) WAS CONTACTED AND CONFIRMED THAT THE PARTS WERE NOT AVAILABLE FOR THE RECALL REMEDY. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE. *DT*JB

ADBLUE DEF HEATER AND NOX SENSORS . MY DEF FLUID / ADBLUE HEATER DEVELOPED A CODE AT 113K MILES AND AND THE SAME TIME A NOX SENSOR CODE. THE DEALER REPLACED THE NOX SENSORS FOR $2500 AND THE DEF HEATER CODE HAS COME BACK. THE VEHICLE IS HIGHWAY DRIVEN AND SHOULD NOT HAVE THESE EMISSION CODES. THE HEATER REPLACEMENT WILL COST ANOTHER $3000 OR MORE

TL* THE CONTACT OWNS A 2013 MERCEDES-BENZ GLK350. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 18V043000 (AIR BAGS). THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE CONTACT CALLED MERCEDES-BENZ OF OAKLAND AT (510) 832-6030 (LOCATED AT 2915 BROADWAY, OAKLAND, CA 94611) AND WAS INFORMED THAT THE PART WAS NOT AVAILABLE. THE MANUFACTURER WAS NOT MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.

TL* TAKATA RECALL. THE CONTACT OWNS A 2013 MERCEDES-BENZ GLK350. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 19V010000 (AIR BAGS). THE CONTACT CALLED MERCEDES-BENZ OF THE WOODLANDS AT 936-206-7500 (LOCATED AT 16917 I-45, THE WOODLANDS, TX 77385) AND WAS INFORMED THAT THE PARTS WERE NOT AVAILABLE. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE AND WAS NOT ABLE TO CONFIRM WHEN THE PARTS WERE TO BECOME AVAILABLE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. *TT*JB

NOT DRIVING CAR ! NOT SAFE ! MERCEDES TAKING TOO LONG FOR RECALL REPAIRS TO

TL* TAKATA RECALL. THE CONTACT OWNS A 2013 MERCEDES-BENZ GLK350. THE CONTACT RECEIVED A RECALL NOTIFICATION FOR NHTSA CAMPAIGN NUMBER: 18V043000 (AIR BAGS) AND STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME TO REPAIR THE VEHICLE. THE DEALER (RBM OF ATLANTA, 7640 ROSWELL RD, ATLANTA, GA 30350) CONFIRMED THAT PARTS WERE NOT AVAILABLE. THE MANUFACTURER WAS NOTIFIED OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.

TAKATA AIRBAG RECALL -GOT LETTER FEB 2018 TO REPLACEMENT. IN TOUCH WITH LOCAL MERCEDES NO REPLACEMENT YET. LOCAL SHOP STATES I NEED ANOTHER LETTER FOR REPLACEMENT FROM THE AIRBAG COMPANY. IT BEEN TWO YEARS SINCE I BOUGHT THE CAR. NEED ACTION TO GET REPLACEMENT

TL* TAKATA RECALL. THE CONTACT OWNS A 2013 MERCEDES-BENZ GLK350. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 18V043000 (AIR BAGS); HOWEVER, THE PARTS TO DO THE REPAIR WERE UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. RBM OF ALPHARETTA (345 MCFARLAND PKWY, ALPHARETTA, GA 30004, (678) 637-2333) WAS CONTACTED AND CONFIRMED THAT THE PARTS WERE NOT AVAILABLE FOR THE RECALL REMEDY. THE MANUFACTURER WAS NOT MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.

STARTING SMELLING FUEL ON LEFT REAR OF CAR FOUND OUT IT WAS THE LEFT FUEL SENDING UNIT CRACKED AND LEAKING NEXT TO THE FUEL LINE NIPPLE

PASSENGER SEAT SENSOR MALFUNCTION AT 43K MILES CAUSING AIRBAG MALFUNCTION LIGHT COMES UP OR SENSING A PASSENGER WHILE NO ONE IS SITTING

TL* TAKATA RECALL. THE CONTACT OWNS A 2013 MERCEDES-BENZ GLK350. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 18V043000 (AIR BAGS); HOWEVER, THE PART NEEDED FOR THE REPAIR WAS NOT AVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE CONTACT CALLED MERCEDES-BENZ OF SOUTH ORLANDO AT (888) 398-3936 (LOCATED AT 4301 MILLENIA BLVD, ORLANDO, FL 32839) AND WAS INFORMED THAT THE PART WAS NOT AVAILABLE. THE MANUFACTURER WAS NOT MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE. *DT *JB

TL* TAKATA RECALL. THE CONTACT OWNS A 2013 MERCEDES-BENZ GLK350. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 16V043000 (AIR BAGS) AND STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE CONTACT STATED THAT THE AIR BAG WARNING INDICATOR INTERMITTENTLY ILLUMINATED. THE VEHICLE WAS TAKEN TO FLETCHER JONES MOTORCARS (LOCATED AT 3300 JAMBOREE RD, NEWPORT BEACH, CA 92660, (949) 718-3000), BUT THE PART WAS NOT AVAILABLE FOR THE REPAIR. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 72,000. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.

TAKATA RECALL. RECALL NOTICE ISSUED IN FEB. 2018. HAVE CALLED REPEATEDLY AND TOLD PARTS ARE NOT AVAILABLE. CALLED TAKATA HOTLINE 1-877-496-3691 TODAY AND WAS TOLD ESTIMATE IS FOR DELIVERY MARCH 2019. WAS ALSO TOLD THERE HAS NEVER BEEN A PROBLEM WITH THESE AIRBAGS IN A MERCEDES. WAITING OVER ONE YEAR TO CORRECT THIS PROBEM CANNOT BE CONSTRUED AS "REASONABLE" UNDER ANYBODY'S INTERPRETATION.

TL* TAKATA RECALL. THE CONTACT OWNS A 2013 MERCEDES-BENZ GLK350. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 18V043000 (AIR BAGS); HOWEVER, THE PART NEEDED FOR THE REPAIR WAS NOT AVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE CONTACT CALLED MERCEDES BENZ OF JACKSON AT (601) 956-4211 (LOCATED AT 455 STEED RD, RIDGELAND, MS 39157) AND WAS INFORMED THAT THE PART WAS NOT AVAILABLE. THE MANUFACTURER WAS NOT CONTACTED. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.

TAKATA AIRBAG: I RECEIVED MY RECALL NOTICE (DATED SIMPLY " FEBRUARY 2018") FROM MERCEDES FIRST WEEK OF MARCH 2018. SINCE THEN I HAVE REPEATEDLY CONTACTED MERCEDES CORPORATE, BOTH HERE AND IN GERMANY, AND KEEP GETTING THE RUN-AROUND. THEY ARE TELLING ME THAT I "MAY" GET MY AIRBAG REPLACED IN MARCH 2019. THIS IS UNACCEPTABLE. I RESIDE IN VERY HOT & HUMID SOUTH FLORIDA AND MY VEHICLE IS OVER 5 YEARS OLD. IT IS MY UNDERSTANDING THAT NHTSA INSTRUCTED THE MANUFACTURERS TO MAKE OLDER VEHICLES AND THOSE IN HOT & HUMID AREAS A PRIORITY. WELL, THEY ARE NOT DOING SO AS I HAVE SEVERAL FRIENDS THAT HAVE FAR NEWER MODELS AND THAT LIVE IN COOLER REGIONS AND THEIR AIRBAGS HAVE ALREADY BEEN REPLACED. I AM PAYING A MONTHLY PAYMENT FOR A VEHICLE THAT IS CURRENTLY PARKED AS I AM AFRAID TO DRIVE IT. THEY ALSO REFUSED TO PROVIDE ME A LOANER VEHICLE. IF I CAN'T GET THIS RESOLVED I WILL BE FORCED TO FILE A PRIVATE LAWSUIT AS THEY ARE CLEARLY NOT FOLLOWING NHTSA GUIDELINES IN REGARD TO THIS RECALL. ANY ASSISTANCE YOU CAN PROVIDE IS GREATLY APPRECIATED.

TL* THE CONTACT OWNS A 2013 MERCEDES-BENZ GLK350. THE CONTACT RECEIVED A RECALL NOTIFICATION FOR NHTSA CAMPAIGN NUMBER: 18V043000 (AIR BAGS); HOWEVER, THE PART TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE VEHICLE WAS TAKEN TO MERCEDES-BENZ OF DOTHAN (2309 ROSS CLARK CIR, DOTHAN, AL 36301) AND WAS INFORMED THAT THE PART WAS NOT AVAILABLE. THE MANUFACTURER WAS NOT NOTIFIED. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.

TL* TAKATA RECALL. THE CONTACT OWNS A 2013 MERCEDES-BENZ GLK350. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 18V043000 (AIR BAGS); HOWEVER, THE PART TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. MERCEDES-BENZ OF HOUSTON NORTH (17510 NORTH FWY, HOUSTON, TX 77090, (281) 305-8970) WAS CONTACTED AND CONFIRMED THAT THE PARTS WERE NOT AVAILABLE FOR THE RECALL REMEDY. THE MANUFACTURER WAS NOT MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.

TL* TAKATA RECALL. THE CONTACT OWNS A 2013 MERCEDES-BENZ GLK350. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 18V043000 (AIR BAGS); HOWEVER, THE PART NEEDED FOR THE REPAIR WAS NOT AVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE CONTACT CALLED MERCEDES-BENZ OF LAGUNA NIGUEL AT (949) 416-2438 (LOCATED AT 1 STAR DR., LAGUNA NIGUEL, CA 92677) AND WAS INFORMED THAT THE PART WAS NOT AVAILABLE. THE MANUFACTURER WAS NOT CONTACTED. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.

TAKATA RECALL, THEY STILL HAVE NOT REPLACED THE PART. WHEN I BOUGHT THE CAR THEY SAID THERE WAS NO RECALLS ON IT. THEN I GET LETTER IN THE MAIL IT HAS A RECALL FOR TYE AIR BAGS. IF I HAD KNOWN AT THE TIME WHEN BUYING THE VEHICLE WHEN I ASKED WAS THERE ANY RECALLS, I WOULD NOT HAVE BOUGHT THE VEHICLE. IT'S NOT SAFE KNOWING THERES A RECALL FOR THE AIRBAG AND THEY HAVE NOT REPLACED IT.

VEHICLE HAS ~ 20K MILES, BROUGHT INTO DEALER BECAUSE ABS LIGHT WENT ON WHILE DRIVING SAYING SYSTEM WAS INOPERATIVE. DEALER THEN FOUND GAS TANK LEAK, AND WOULD NOT LET ME LEAVE THE DEALER, BECAUSE OF THE SAFETY HAZARD. SEARCH SHOWS RECALL FOR EARLIER MODEL YEAR 2012 WITH SAME ISSUE, BUT DEALER SAYS NO RECALL FOR 2013. ABS SENSORS ARE ALSO MALFUNCTIONING WHILE DRIVING. TWO SEPARATE INCIDENTS FOR ABS SENSORS. TWO BEEN REPLACED WITHIN ONE WEEK!

TAKATA RECALL: I RECEIVED A SAFETY RECALL NOTICE IN FEBRUARY 2018 FROM MERCEDES BENZ. I CONTACTED MERCEDES BENZ SEVERAL TIMES AFTER RECEIVING THE NOTICE AND WAS TOLD THE PARTS WOULD BE AVAILABLE AT THE END OF JUNE 2018. ON JULY 5TH I CONTACTED MERCEDES BENZ ONCE AGAIN AND WAS TOLD MY VEHICLE WILL NOT GET REPAIRED UNTIL MARCH 2019. ADDITIONALLY, I SPOKE WITH A NHTSA REP ON JULY 5TH AS WELL, AND WAS TOLD THE GOVERNMENT GAVE THE COMPANY UNTIL SEPT 2018 TO HAVE THE PARTS AVAILABLE FOR MY VEHICLE. MERCEDES BENZ IS UNABLE TO REMEDY THE SITUATION WITHIN A REASONABLE AMOUNT OF TIME. I NEED THE ASSISTANCE OF THE U.S. GOVERNMENT TO RESOLVE THIS SITUATION. THANK YOU.

TL* TAKATA RECALL. THE CONTACT OWNS A 2013 MERCEDES-BENZ GLK350. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 18V043000 (AIR BAGS) AND STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME TO REPAIR THE VEHICLE. THE DEALER (W.I. SIMONSON MERCEDES-BENZ, 1626 WILSHIRE BOULEVARD, SANTA MONICA, CALIFORNIA 90403) CONFIRMED THAT PARTS WERE NOT AVAILABLE TO PERFORM THE RECALL REPAIR. THE MANUFACTURER WAS NOTIFIED OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE. *TT

THE CAR PUTS ITSELF INTO AUTOMATIC "PARK" MODE WHEN SLOWING DOWN, APPLYING BRAKES AND SPEED DROPS BELOW 7 MPH. 9 INSTANCES HAVE HAPPENED, ONCE IN REVERSE. THE TEMPERATURE OF CAR NOT AN ISSUE, THIS OCCURRED WHETHER USING KEY FOB INSERTED TO START CAR OR USING PUSH BUTTON. DEALER BULLETIN LI54.25-P-056472 ADDRESSES ISSUE BUT NOT COVERED BY MANUFACTURER. LAST OCCURRENCE 6/7/2018.

TAKATA RECALL - WHERE IS THE REPLACEMENT PART FOR MY VEHICLE? I RECEIVED A NOTICE FROM MERCEDES-BENZ STATING THAT "I WOULD BE CONTACTED IN THE FUTURE". THIS SEEMS LIKE INACTION FOR A RECALL THAT HAS BEEN IN EFFECT NOW FOR OVER THREE YEARS! PLEASE HELP.

MANUFACTURER IS STATING REPAIR TO A POTENTIALLY DEADLY AIRBAG WILL TAKE TILL JUNE 2019 TO REPAIR WHICH FAR EXCEEDS A REASONABLE AMOUNT OF TIME. THIS CAR IS DRIVEN EVERYDAY AND MERCEDES BENZ SHOULD HAVE AN INTERIM FIX TO PREVENT INJURIES, EVEN DEATH TO PASSENGERS IN THIS VEHICLE. I FEEL AS THOUGH I'M DRIVING THIS CAR WITH A LOADED GUN TO MY HEAD.

TL* TAKATA RECALL. THE CONTACT OWNS A 2013 MERCEDES-BENZ GLK350. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 18V043000 (AIR BAGS); HOWEVER, THE PARTS TO DO THE REPAIR WERE UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE CONTACT CALLED A LOCAL DEALER (MERCEDES-BENZ OF BIRMINGHAM, 1800 MONTGOMERY HWY S, HOOVER, AL 35244, (205) 403-5179) AND WAS INFORMED THAT THE PARTS WERE NOT AVAILABLE. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE AND WAS NOT ABLE TO CONFIRM WHEN THE PARTS WERE TO BECOME AVAILABLE. THE MANUFACTURER INFORMED THE CONTACT THAT HE WOULD BE NOTIFIED WHEN PARTS BECOME AVAILABLE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.

TL* TAKATA RECALL. THE CONTACT OWNS A 2013 MERCEDES-BENZ GLK350. WHILE DRIVING APPROXIMATELY 65 MPH, THERE WAS A WHINING NOISE COMING FROM THE DASHBOARD. THE CONTACT STATED THAT THE NOISE WAS HEARD WHEN THE VEHICLE WAS TRAVELING 65 TO 70 MPH. IN ADDITION, THE CONTACT STATED THAT THE AIR BAG WARNING INDICATOR REMAINED ILLUMINATED. THE CONTACT WAS CONCERNED THAT THE AIR BAG MIGHT NOT DEPLOY IN THE EVENT OF A CRASH. THE VEHICLE WAS TAKEN TO CARMAX (21939 SOUTHWEST FWY, RICHMOND, TX 77469, (281) 232-7180) WHERE AN APPOINTMENT WAS SCHEDULED FOR DIAGNOSTIC TESTING. THE VEHICLE WAS INCLUDED IN NHTSA CAMPAIGN NUMBER: 18V043000 (AIR BAGS). THE MANUFACTURER WAS NOT CONTACTED. THE APPROXIMATE FAILURE MILEAGE WAS 47,000.

TL* TAKATA RECALL. THE CONTACT OWNS A 2013 MERCEDES-BENZ GLK350. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 18V403000 (AIR BAGS); HOWEVER, THE PART TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE DEALER (FLETCHER JONES MERCEDES IN NEWPORT BEACH, CALIFORNIA) WAS MADE AWARE OF THE RECALL AND STATED THAT THE PARTS WERE UNAVAILABLE. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.

MY SAFETY RECALL IS STILL NOT DONE YET OR IS NOT BEING DONE IN A TIMELY MANNER AND IT'S A DANGER TO ME AND MY FAMILY.

TL* TAKATA RECALL. THE CONTACT OWNS A 2013 MERCEDES-BENZ GLK350. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 18V043000 (AIR BAGS); HOWEVER, THE PART TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE CONTACT CALLED MERCEDES-BENZ OF NORTH ORLANDO (1100 RINEHART RD, SANFORD, FL 32771) AND WAS INFORMED THAT THE PART TO DO THE REPAIR WAS UNAVAILABLE. THE MANUFACTURER WAS NOT MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.

TL* TAKATA RECALL. THE CONTACT OWNS A 2013 MERCEDES-BENZ GLK350. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 16V081000 (AIR BAGS); HOWEVER, THE PARTS TO DO THE REPAIR WERE UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR AS THE RECALL NOTICE WAS RECEIVED OVER A YEAR AGO. THE DEALER (MERCEDES-BENZ OF BILLINGS, 3045 KING AVE W, BILLINGS, MT 59102) WAS CONTACTED AND CONFIRMED THAT THE PARTS WERE NOT AVAILABLE FOR THE RECALL REMEDY. THE MANUFACTURER WAS CONTACTED SEVERAL TIMES AND WAS UNABLE TO CONFIRM WHEN THE PARTS WERE TO BECOME AVAILABLE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE. *TT *TR

TL* TAKATA RECALL. THE CONTACT OWNS A 2013 MERCEDES-BENZ GLK350. THE CONTACT STATED THAT NHTSA CAMPAIGN NUMBER: 16V081000 (AIR BAGS) EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE CONTACT RECEIVED THE RECALL NOTIFICATION IN FEBRUARY OF 2016. THE DEALER WAS NOT CONTACTED. THE MANUFACTURER WAS CONTACTED AND STATED THAT THE PARTS WOULD BE AVAILABLE SEPTEMBER OF 2019. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.

2013 MERCEDES BENZ GLK-350. CONSUMER WRITES IN REGARDS TO RECALL INTERIM NOTICE. *LD *JS THE CONSUMER STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT COMPLETING THE RECALL REPAIR. *JS

APRIL 2013 I PURCHASED A 2013 GLK 350 MERCEDES BENZ. FEBRUARY 2016 NTSHA ISSUED A RECALL FOR MY VIN NUMBER. MERCEDES BENZ THE MANUFACTURER NOR RBM MERCEDESDEALERSHIP OF ALPHARETTA,GEORGIA NEVER NOTIDFIED ME. I WAS TOTALLY UNAWARE. JANUARY 8, 2018 I SAW A MERCEDES AIRBAG RECALL. I NEXT DAY I SPOKE TO RBM MERCEDES MR. SMITH AND HE SAID HE DID NOT KNOW. THE SAME DAY, JANUARY 9, 2018 MR. DENTON, MAINTENANCE TEXTED ME TO TELL ME THAT HE CHECKED WITH MY VIN NUMBER AND MY CAR DID NOT HAVE AN OPEN AIRBAG RECALL. THIS WAS NOT TRUE. MARCH 9, 2018 MERCEDES MANUFACTURER SENT ME A "RECALL LETTER" FOR THE FIRST TIME. I GOOGLED NTSHA WEBSITE AND KEYED IN MY VIN AND A RECALL WAS ISSUED IN 2016 AND AGAIN MARCH 2018. I CONTACTED THE RBM MERCEDES DEALERSHIP MR. SMITH, MR. BEECHAM, MR. LEAVY, MR. HAYWOOD, AND (MR. DENTON;NON-RESPONSIVE) I REQUESTED A FREE LOANER AND I DON'T FEEL SAFE RIDING IN MY CAR. THIS IS MY ONLY CAR. MY REQUEST FOR A LOANER WAS DENIED AND WAS TOLD BY MR. BEECHAM THAT ONLY THE MANUFACTURER CAN GIVE ME A LOANER. MR. SMITH SAID BORROW SOMEONE'S CAR. MR. HAYWOOD SAID THAT HE EMPHATHIZE WITH ME BUT THE IS STILL SAFE. IT MIGHT BE 2019 BEFORE MY CAR GET FIXED. I AM RIDING IN AN UNSAFE VEHICLE WAITING FOR SOMETHING TO HAPPEN TO ME AND MY FAMILY. MERCEDES NEED TO PROVIDE A FREE LOANER. DP

TAKATA RECALL!! PER MY VIN #, MY 2013 MERCEDES BENZ GLK 350 HAS BEEN RECALLED EFFECTIVE JAN 10 2018. SIXTY DAYS HAVE PASSED AND NOT ONLY IS THERE NO REMEDY AVAILABLE, BUT I HAVE NOT EVEN BEEN NOTIFIED. I FOUND OUT WHEN I TRIED TO TRADE MY CAR IN FOR A NEW CAR. I HAVE MOVED TO MONTANA FROM CALIFORNIA AND NEED A AWD CAR. MY CURRENT CAR IS PROVING DANGEROUS TO DRIVE. I CANNOT SELL IT!!!! IT IS A DANGER FOR ME TO DRIVE AND I CANNOT GET RID OF IT. PLEASE HELP ME GET IT FIXED OR HAVE MERCEDES TAKE IT BACK IN TRADE. RECALL NUMBER: 18V043 1/10/2018 RECALL STATUS: RECALL INCOMPLETE, REMEDY NOT YET AVAILABLE.

TL* TAKATA RECALL. THE CONTACT OWNS A 2013 MERCEDES-BENZ GLK350. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 16V081000 (AIR BAGS); HOWEVER, THE PART TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. POMPANO BEACH MERCEDES-BENZ IN POMPANO BEACH, FLORIDA WAS MADE AWARE OF THE RECALL AND STATED THAT THE PARTS WERE UNAVAILABLE. THE MANUFACTURER WAS NOT MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.

TL* THE CONTACT OWNS A 2013 MERCEDES-BENZ GLK350. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 18V043000 (AIR BAGS). THE PART TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. MERCEDES-BENZ OF HUNTSVILLE (6520 UNIVERSITY DR NW, HUNTSVILLE, AL 35806) WAS MADE AWARE OF THE RECALL AND STATED THAT THE PARTS WERE UNAVAILABLE. THE MANUFACTURER WAS NOT MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.

I HAVE RECEIVED SEVERAL NOTICES IN REGARDS TO REPLACING THIS PASSENGER AIRBAG AND THEY KEEP TELLING ME THAT THIS PART IS STILL NOT AVAILABLE.

DRIVING 45-50 MPH ON THE ROAD ALONE AND AM STARTLED BY LOUD NOISE WHICH RESEMBLED A GUNSHOT. I IMMEDIATELY CHECKED THE DASH TO SEE IF ANY WARNING LIGHTS WERE ILLUMINATED BUT SAW NOTHING. AFTER A FEW MINUTES I LOOKED UP AND NOTICED MY PANORAMIC SUNROOF WHAT SHATTERED IN TINY PIECES. DEALERSHIP STATED THAT "NO OUTSIDE SOURCE FOUND CAUSING DAMAGE" TO THE SUNROOF. CAR IS UNDER AND EXTENDED WARRANTY AND MANUFACTURE HAS REFUSED TO TAKE RESPONSIBILITY FOR THE ISSUE.

WHEN I'M DRIVING THE CAR, THE CAR WILL AUTOMATICALLY SHIFTS FROM D(DRIVE) TO P(PARK). IT HAPPENS ESPECIALLY WHEN I HIT THE BRAKE. I WENT TO DEALER FOR THE SAME ISSUE TWICE, AND IT SEEMS THEY STILL CANNOT FIND THE PROBLEM AND FIX IT. THIS IS A LIFE-THREATENING ISSUE. JUST IMAGE THE CAR STOPS IMMEDIATELY AT THE MIDDLE OF HIGHWAY. WE ARE LUCKY NOT HIT BY THE CAR BEHIND US. IT HAPPENED TWICE ON HIGHWAY I-70.

ON MAY-JUNE 2016 THE VEHICLE WAS SHOWING A WARNING LIGHT RELATED TO A MALFUNCTION OF THE DRIVER'S SEAT BELT, THE DEALERSHIP FOUND THROUGH A VEHICLE INSPECTION THAT IT WAS RELATED TO THE STEERING MODULE. ONE WAS ORDERED. THE AIRBAGS WERE DISABLE FOR A MONTH, PLACING AT RISK MY WIFE'S LIFE. THE PROBLEM SEEMS TO BE FIXED BUT THE AIRBAGS NOW COULD BE DISABLE OR WILL MALFUNCTION IN THE FUTURE. SINCE THIS TYPE OF VEHICLE HAS TAKATA AIRBAGS, I WOULD LIKE TO REQUEST THE REPLACEMENTS OF ALL AIRBAGS, INSTEAD OF A TRIAL/WAITING IF THIS WILL MALFUNCTION IN THE NEAR FUTURE, WITH A RISK OF A PREVENTABLE DEATH OF ME OF MY WIFE, AS WE BOTH ARE DRIVING THIS VEHICLE. I APPRECIATE PLACING HUMAN LIFES INSTEAD OF MONETARY GAIN.

TL* TAKATA RECALL. THE CONTACT OWNS A 2013 MERCEDES-BENZ GLK350. THE CONTACT STATED THAT THE SRS WARNING INDICATOR ILLUMINATED. THE VEHICLE WAS TAKEN TO THE DEALER AND THE CONTACT WAS INFORMED THAT THERE WAS A DIAGNOSTIC FEE. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBERS: 16V363000 (AIR BAGS) AND 16V081000 (AIR BAGS). THE PARTS TO DO THE RECALL REPAIRS WERE UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE LOCAL DEALER CONFIRMED THAT THE PARTS WERE NOT AVAILABLE FOR THE RECALL REMEDY. THE MANUFACTURER DID NOT KNOW WHEN THE PARTS WOULD BE AVAILABLE. THE FAILURE MILEAGE WAS APPROXIMATELY 98,000. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.

EMERGENCY BRAKE FAILS TO RELEASE. IF RELEASED BRAKE CANNOT BE APPLIED BECAUSE IT FREEZES. BRAKE WAS USED REGULARLY WHEN IN PARK AS PRESCRIBED. BRAKE WAS ALSO EXCERSIZED ACCORDING TO PROCEDURES ON P.165 OF THE 2012-3 GLK OWNERS MANUAL. UNDERBODY OF CAR WAS GENTLY WASHED PERIODICALLY TO FLUSH ANY SALT ETC. FROM EXPOSED BRAKE LINES AS PER MANUAL WHEN CAR WAS WASHED ON A REGULAR BASIS. NOW IT CANNOT BE APPLIED IN EMERGENCY SITUATIONS. THERE IS NO VISIBLE CORROSION ON THE BRAKE LINES. THIS IS A KNOWN PROBLEM WITH MBUSA 2012 -2015 GLKS. RESULT" ONE E CANNOT APPLY THE EMERGENCY BRAKE IN AN EMERGENCY SITUATION. THIS IS A KNOW PROBLEM WITH C AND GLK CLASS CARS THAT MBUSA REFUSED TO RECOGNIZE. IT MAYBE A PROBLEM WITH THE LINKAGE IN THE FIREWALL. AGAIN THIS IS A SAFETY PROBLEM IN AN EMERGENCY. CAR IS ALWAYS GARAGED.

MY 2013 GLK350 WAS STATIONARY AND I WAS PARKED IN MY PARENTS DRIVEWAY IN ILLINOIS. IT WAS NIGHTTIME AND I WENT TO GO CLOSE THE PANORAMIC ROOF SINCE I WAS GOING INSIDE AND IT WAS LIGHTLY RAINING. TEMPS OUTSIDE WERE MILD SINCE IT WAS MAY 27, 2016. WHEN I WENT TO CLOSE THE ROOF I HEARD A CRUNCH SOUND BUT DID NOT NOTICE IT WAS SHATTERED. I CLOSED THE SUN BLIND AND IT WASN'T UNTIL I OPENED THE BLIND THE NEXT TIME MAY 28, 2016. MY SISTER AND I BOTH LOOKED UP AND NOTICED THE GLASS WAS SHATTERED. THE REST OF MY FAMILY ALSO NOTED THE DAMAGE ALSO AND WE TOOK INCLUDED PICTURES. I CALLED MB USA AT 800 367.6372. ADAM THE REP I SPOKE TO SAID I NEEDED TO TAKE IT TO THE DEALERSHIP TO SEE IF IT'S PART OF A RECALL BUT WHEN THEY LOOKED IT UP THERE WAS NO RECALL FOR MY VIN?? I FOLLOWED UP WITH VANESSA AT THE 800 AND SHE SAID THE SAME THAT SVC GUY DID AT DEALERSHIP. I ESCALATED MY COMPLAINT FOR RESOLUTION, NO OBJECTS OR ROCKS, ETC CAME IN CONTACT WITH THE GLASS AND THE TRACK WAS CLEAR OF DEBRIS. I LOOKED ON INTERNET AND NOTED SEVERAL SIMILAR INCIDENTS OF THE GLASS SHATTERING AND SOME WITH GLASS EXPLODING OUT OR IMPLODING??! MB IS NOT CLAIMING RESPONSIBILITY WHICH I DO NOT UNDERSTAND! I HAVE ESCALATED AGAIN AND I AM STILL WAITING TO CONNECT WITH MB USA TO DISCUSS SINCE THIS IS CLEARLY A DEFECT. IT DOESN'T MATTER WHETHER YOU'RE STATIONARY OR MOVING THIS IS A SERIOUS HAZARD. I HAD TO GET THIS REPAIRED AND COST ME UPWARDS OF $1600 OUT OF POCKET.. BUT HAS COST UP TO $2K PER INCIDENT. COME TO FIND OUT THIS IS NOT ONLY HAPPENING TO OTHER CAR MODELS AND SO FAR THERE ARE COMPLAINS FILED AGAINST KIA AND NISSAN.

PANORAMIC SUNROOF EXPLOSION. DRIVING ON A CITY STREET AT 45 MPH WHEN SUDDENLY THE CLOSED SUNROOF SHATTERED. NO FOREIGN OBJECTS OR CONTACT OCCURRED. IT WAS SPONTANEOUS EXPLOSION.

TL* THE CONTACT OWNS A 2013 MERCEDES BENZ GLK350. THE CONTACT STATED THAT WHILE DRIVING 30 MPH, THE CONTACT WAS INVOLVED IN A HEAD ON CRASH WITH ANOTHER VEHICLE. THE AIR BAGS FAILED TO DEPLOY. THE CONTACT SUSTAINED HEAD INJURIES THAT REQUIRED MEDICAL ATTENTION. A POLICE REPORT WAS FILED. THE VEHICLE WAS TOWED. IT WAS UNKNOWN IF THE VEHICLE WAS DIAGNOSED HOWEVER, THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS 28,000.

DRIVER'S SIDE WIPER LEAVES A WIDE WATER STREAK WHEN LEAVING THE A-PILLAR, BLOCKING DRIVER'S VISION. SENT VEHICLE BACK TO TWO DEALERS FOR 5 TIMES. EACH TIME THE DEALERSHIP CHANGED A WIPER BLADE, BUT PROBLEM REMAINED. A NEW MB FACTORY WINDSHIELD WAS INSTALLED IN 2014 SUMMER DUE TO GLASS DAMAGE UNRELATED TO THIS DEFECT. AFTER THAT, PROBLEM REMAINS. IN NOVEMBER 2014, A SERVICE MANAGER CITED A PUBLICATION FROM XENTRY, TOPIC NUMBER LI82.30-P-059239 (C), SUGGESTING THAT IT'S A COMMON PROBLEM EXISTING ON ALL PASSENGER CAR MODEL SERIES AND THERE'S NO TECHNICAL REMEDY AVAILABLE, THUS REFUSED TO PROVIDED ANY FURTHER WARRANTY REPAIRS. A VIDEO DESCRIBING THE DEFECT IS ON YOUTUBE: HTTPS://WWW.YOUTUBE.COM/WATCH?V=4NTTRAR-ZDO

I WAS STOPPED AT A STOP SIGN WHEN THE VEHICLES RPM JUMPED TO 4000, I QUICKLY PUT THE VEHICLE IN "PARK". THEN TURNED THE ENGINE OFF AND STARTED THE ENGINE AGAIN. THE RPM JUMPED TO 4000 AGAIN. I TURNED THE ENGINE OFF AND STARTED IT AGAIN. THIS HAPPENED TWICE WITHIN A WEEK. BOTH TIMES AT A STOP - ONCE AT A STOP SIGN AND ONCE AT A TRAFFIC SIGNAL. TOOK THE VEHICLE INTO THE MERCEDES DEALER BUT MERCEDES SERVICE STATES THERE IS NOTHING WRONG WITH THE VEHICLE. ALMOST EXACTLY 1 YEAR AGO, MY WIFE WAS IN AN ACCIDENT BECAUSE THE VEHICLE "LUNGED" FORWARD. SHE HAS NOT DRIVEN THE VEHICLE SINCE THAT INCIDENT AND I'VE BEEN DRIVING THIS VEHICLE APPROXIMATELY 2 DAYS A WEEK FOR ABOUT A YEAR. I HADN'T UNDERSTOOD HER CONCERN COMPLETELY UNTIL IT HAPPENED TO ME WHILE I WAS DRIVING THE VEHICLE LAST WEEK. THERE IS A SERIOUS PROBLEM BUT MERCEDES IS SAYING THERE IS NOTHING WRONG WITH THE VEHICLE. *TR

THE SUNROOF ON MY 2013 MERCEDES BENZ GLK 350 SPONTANEOUSLY EXPLODED WITH NO WARNING. NOTHING HIT THE ROOF OR ANY OTHER PART OF THE CAR. THE WEATHER WAS ABOUT 36 DEGREES FAHRENHEIT, NOT TOO COLD, NOT TOO HOT. THERE WAS A LOUD BANG (LIKE THE SOUND OF A GUNSHOT) FOLLOWED BY 5 - 10 MINUTES OF CRACKLING AS THE SUNROOF GLASS BROKE INTO HUNDREDS OF PIECES. IT APPEARS TO BE THE TOP LAYER OF DOUBLE-PANED GLASS, AS THE GLASS DID NOT FALL INTO THE CAR. I WAS DRIVING ABOUT 35 MPH AT THE TIME. THERE WAS NOTHING UNUSUAL THAT WOULD HAVE CAUSED THIS. *TR

I JUST LEFT MY HOUSE AND DROVE APPROXIMATELY 2 MILES. I WAS STOPPED AT A STOP SIGN AND AS I MADE A TURN AND ACCELERATED, I FELT A DRAG AND THEN A LOUD NOISE COMING FROM UNDER THE FRONT OF THE CAR. I THEN SMELLED SMOKE AND SAW BLACK SMOKE COMING FROM UNDER THE CAR. I PULLED OVER AND GOT OUT OF THE CAR AND SAW FLAMES UNDER THE FRONT OF THE CAR. IN A MATTER OF MINUTES THE CAR WAS ENGULFED IN FLAMES. 911 WAS CALLED AND THE FIRST RESPONDERS, A POLICEMAN AND A PERSON FROM THE ASSOCIATED FIRE PROTECTION, ATTEMPTED TO EXTINGUISH THE FLAMES WITH A DRY CHEMICAL FIRE EXTINGUISHER WITHOUT SUCCESS. BY THE TIME THE FIRE DEPARTMENT ARRIVED, I WAS TAKEN TO THE POLICE DEPARTMENT TO COMPLETE A POLICE REPORT SO I DON'T KNOW HOW LONG IT TOOK TO EXTINGUISH THE FIRE BUT THE END RESULT IS THAT THE CAR IS JUST A BURNED OUT SHELL AND WAS TOTALED. *TR

VEHICLE AUTOMATICALLY LOCKED LEAVING MY 3 YEAR OLD IN THE VEHICLE STRAPPED TO HER CARSEAT. THE KEY FOB WAS IN THE VEHICLE AT THE TIME. MY WIFE LEFT THE KEYS IN HER PURSE SINCE THEY ARE BLUETOOTH KEYS AND PLACED THEM INSIDE THE VEHICLE AND WALKED AROUND TO DRIVERS SIDE TO GET IN. VEHICLE SELF LOCKED WHILE SHE WAS WALKING AROUND TO DRIVER'S SIDE, LEAVING CHILD TRAPPED IN VEHICLE IN 100 DEGREE WEATHER. CALLED MERCEDES BENZ OF AMERCIA, RELAYED THE PROBLEM. PHONE REP "[XXX]" SAID THIS HAPPENS FROM TIME TO TIME AND "THEY" DO NOT KNOW WHY. TALKED TO MERCEDES BENZ OF SAN ANTONIO, TX. THEY SAID THEY HAVE NEVER HEARD OF THIS HAPPENING AND SAID IT WOULD BE A $130 DIAGNOSTIC CHARGE TO ANALYZE THE PROBLEM. WAS INFORMED AT TIME OF PURCHASE OF VEHICLE IT WAS IMPOSSIBLE TO LOCK KEYS IN VEHICLE UNLESS LOCK BUTTON IS DEPRESSED ON KEYLESS START KEY FOB. THIS IS A MFG DEFECT IN MY OPINION AND MB OF USA NEEDS TO FIX THIS PROBLEM BEFORE A DEATH OCCURS. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6). *TR

TWICE I'VE HAD THE ISSUE WHERE NONE OF MY LIGHTS WORK WHILE I'VE BEEN DRIVING. NOT SURE ABOUT THE HEADLIGHTS, HOWEVER BOTH TIMES I HIT MY TURN SIGNAL TO TURN (DOESN'T MATTER RIGHT OR LEFT) AND THERE IS NO INDICATOR VISIBLE ON MY DASHBOARD. ALSO THERE IS NO TICKING/SIGNALING NOISE. WHEN I'VE PULLED OVER AND HAD MY PASSENGER GET OUT AND LOOK AT MY REAR OR FRONT TURN SIGNALS NOTHING WORKS, PERIOD. I DID MENTION THIS TO THE DEALERSHIP THE FIRST TIME AND THEY COULDN'T FIND ANYTHING. I'VE NOT BOTHERED A 2ND TIME SINCE THEY COULDN'T FIND ANYTHING THE FIRST TIME. TO SOLVE THIS ISSUE; I HAVE TO POWER MY CAR OFF FOR A FEW SECONDS, THEN START MY ENGINE BACK UP. BOTH TIMES THIS HAS SOLVED MY TURN SIGNAL ISSUE. NOT SURE IF MY FLASHERS HAVE THE ISSUE OR NOT WHEN THIS HAPPENS. KNOWING ME I WOULD THINK I WOULD HAVE CHECKED IT, HOWEVER I CAN'T RECALL. *JS

I WAS BACKING MY VEHICLE INTO A SPOT ON A RESIDENTIAL STREET AND WHEN I PUT THE CAR IN "DRIVE" TO PULL FORWARD, THE CAR LUNGED FORWARD . I SLAMMED ON MY BRAKES AND WHEN THE CAR KEPT ON GOING, I PRESSED THE PARKING BRAKE AND PUT THE CAR IN "PARK". THE CAR ENDED UP JUMPING THE SIDEWALK AND HITTING THE POSTS AND GARAGE OF A HOUSE. I DID NOT PRESS THE ACCELERATOR BY MISTAKE. I DO HAVE A WITNESS WHO WAS ON THE SIDEWALK AT THE TIME WHO WATCHED ME DURING THE ORDEAL.

TL* THE CONTACT OWNS A 2013 MERCEDES BENZ GLK 350. THE CONTACT STATED THAT WHILE DRIVING APPROXIMATELY 65 MPH, THE CONTACT HEARD A LOUD ABNORMAL NOISE AS THE VEHICLE SUN ROOF SHATTERED INTO SMALL PIECES. THE VEHICLE WAS MANEUVERED TO THE SIDE OF THE ROAD FOR THE CONTACT TO OBSERVE THE FAILURE. THE VEHICLE WAS NOT TAKEN TO A DEALER FOR DIAGNOSIS OR REPAIRS. THE MANUFACTURER WAS MADE AWARE OF THE PROBLEM. THE APPROXIMATE FAILURE MILEAGE WAS 9,400.

I NOTICED SINCE MONDAY THE 20TH OF JANUARY, THE CAR WHILE DRIVING FORWARD WOULD SUDDENLY GO INTO REVERSE MAKING A GRINDING SOUND. THIS HAPPENED TWICE IN TRAFFIC AND, COULD BE DANGEROUS IF IT HAD HAPPENED IN AN INTERSECTION. IN ADDITION TO THIS MALFUNCTION, IT QUITE OFTEN SLIPS INTO NEUTRAL WHEN I SLOWED FOR ANY REASON; LIKE, TO GIVE WAY OR PREPARING TO GO INTO A PARKING SPACE. THESE MALFUNCTIONS COULD BE DANGEROUS AND, MAY VERY WELL CAUSE MAJOR ACCIDENTS IF NOT CORRECTED. *TR

HELLO, I WOULD LIKE TO SHARE A SAFETY CONCERN AND INCIDENT REGARDING THE SUNROOF OF A NEWLY PURCHASED MERCEDES BENZ 2013 GLK 350 4 MATIC. AS I WAS MAKING MY DRIVE BACK TO VA ON I 85 HEADED TOWARDS COMPERS/ GAFFNEY, NC AT APPROXIMATELY 4:23 PM ON 27 DEC 13, I HEARD A VERY LOUD POP AND SHATTERED GLASS SOUND ON MY RIGHT PASSENGER SIDE. I CAREFULLY MOVED OVER TO THE FAR RIGHT LANE TO SLOW DOWN AND CONDUCTED A QUICK ASSESSMENT OF THE ISSUE. NOTHING SEEMED OUT OF PLACE FROM WHAT I COULD TELL ON THE INSIDE. I HEARD WIND LIKE NOISES FROM ABOVE AND LOOKED UP AND THERE IT WAS. MY SUNROOF HAD SHATTERED. I COULD SEE WHAT APPEARED TO BE LIKE TINY PINHOLES. MY SHADE WAS COVERED SO NO GLASS ENTERED THE CAR. I TOOK PICTURES AT THE NEAREST REST STOP APPROXIMATELY 4.5 MILES UP. I IMMEDIATELY PHONED MERCEDES BENZ ROADSIDE ABOUT THE ISSUE. THE MB ROADSIDE AGENT INFORMED ME TO CHECK TO SEE IF IT WAS DRIVABLE AND TO CALL MB SERVICE OF ALEXANDRIA, VA TO TAKE IT IN SINCE I WAS HEADED BACK. I CONTACTED MY ADVISOR AT MB OF ALEXANDRIA VA ON THE ISSUE AND WAS TOLD THAT THE CAR WILL BE DRIVABLE AND TO TAKE IT INTO THEM FIRST THING ON SATURDAY, 09:00, 28 DECEMBER 2013. I STILL HAD APPROXIMATELY 6 HOURS REMAINING OF TRAVEL TIME. AS FAR AS I COULD TELL, THERE WERE NO OTHER ISSUES WITH THE SUNROOF AS IT REMAINED IN TACT FOR THE REMAINDER OF MY TRIP. SO NOW, AS OF SATURDAY, 28 DECEMBER 2013, THE SUV IS AT MB OF ALEXANDRIA. THE SAFETY CONCERN IS THAT THE GLK 350 2013 4 MATIC SUNROOF CAN SHATTER AND CREATE A LOUD POPPING SOUND AS IF A TIRE HAD BLOWN FOR NO APPARENT REASON WHILE DRIVING ON THE HWY AT A SPEED OF 70 MPH WHICH WAS MY APPROXIMATE SPEED ON I-85. MY QUICK THINKING AVOIDED AN ACCIDENT. I RECOMMEND NHTSA TO CONDUCT AN ASSESSMENT REGARDING SUNROOFS SHATTERING ON THE HWY FOR THE MB GLK 350 4 MATIC 2013 MODEL. THANK YOU *TR