2013 Mercedes-Benz Sprinter 2500 VAN RWD

TL* THE CONTACT OWNS A 2013 MERCEDES BENZ SPRINTER 2500. THE CONTACT STATED THAT THE VEHICLE FAILED TO ENGAGE IN REVERSE. THE VEHICLE WAS TAKEN TO LOCAL DEALER MERCEDES-BENZ OF RENO (11500 S VIRGINIA ST, RENO, NV 89511, (855) 661-9151) WHERE IT WAS DIAGNOSED THAT THE VEHICLE WAS OPERATING AS DESIGNED. THE VEHICLE WAS NOT REPAIRED AND THE FAILURE CONTINUED. THE MANUFACTURER HAD BEEN INFORMED OF THE FAILURE. THE CONSUMER STATED AFTER CHECKING THE OIL AND OIL FILTER, THE ENGINE FROZE WHILE DRIVING. IT WAS DISCOVERED THAT THE FAILURE WAS DUE TO A LACK OF OIL. THERE WERE NO WARNING LIGHTS INDICATING THE VEHICLE NEEDED OIL. THE VEHICLE ALSO LACKS ENOUGH POWER TO REVERSE UP AN INCLINE, SUCH AS A DRIVEWAY.*JS THE CONSUMER STATED THE VEHICLE'S HAVE PERSISTED SINCE PURCHASING THE VEHICLE. THE CONSUMER WAS INFORMED IT SEEMS AS IF THE COMPUTER WAS NOT COMMUNICATING WITH THE OTHER ELECTRICAL COMPONENTS IN THE VEHICLE SUCH AS LIGHTING, TORQUE CONVERTER AND TRANSMISSION. *JS

TL* THE CONTACT OWNS A 2013 MERCEDES-BENZ SPRINTER 2500. THE CONTACT STATED THAT THE CHECK ENGINE AND TIRE PRESSURE MONITORING INDICATORS ILLUMINATED. ADDITIONALLY, WHILE THE EMERGENCY BRAKE WAS ENGAGED, THE VEHICLE MOVED WITHOUT WARNING. THE VEHICLE WAS TAKEN TO MERCEDES-BENZ OF MASSAPEQUA (101 EAST SUNRISE HIGHWAY, AMITYVILLE, NY 11701, (631) 213-2023) WHERE IT WAS DIAGNOSED THAT THE SENSORS NEEDED TO BE REPLACED AND THE TIRES NEEDED AIR. THE DEALER INFORMED THE CONTACT THAT THE EMERGENCY BRAKE WAS WORKING AS INTENDED. THE VEHICLE WAS REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURES. THE FAILURE MILEAGE WAS 49,092.

TAKATA RECALL - IT APPEARS THAT MERCEDES, LIKE MANY, REMAINS CONVINCED THAT THEY CAN EVADE THE COST OF APPROPRIATE REPAIRS BY SIMPLY STATING THERE IS NO REMEDY YET AVAILABLE. HOWEVER, AS A CONSUMER I FIND THIS UNACCEPTABLE. THEY ARE SIDE STEPPING THEIR RESPONSIBILITY AND MY FAMILY IS ONE BEARING IT. THEY NEED TO FIND A SOLUTION AND IMPLEMENT IT. NOT ONLY IS THERE AN ISSUE OF SAFETY, BUT THEIR LACK OF A TIMELY SOLUTION HAS ECONOMIC IMPACTS. I WAS RECENTLY TOLD THAT I COULD NOT RECEIVE FAIR VALUE FOR A TRADE A THE MERCEDES DEALERSHIP DUE TO THIS RECALL. THE DEALER INDICATED THEY COULD NOT SELL THE CAR ON THEIR LOT DUE TO THE AIRBAG ISSUE.

TL* THE CONTACT OWNS A 2013 MERCEDES-BENZ SPRINTER 2500. THE CONTACT STATED THAT THE RECALL NOTICE FOR NHTSA CAMPAIGN NUMBER: 16V077000 (AIR BAGS) WAS RECEIVED IN APRIL OF 2016. AFTER CONTACTING THE DEALER AND THE MANUFACTURER, THE CONTACT WAS INFORMED THAT THE PARTS NEEDED TO REPAIR THE VEHICLE WERE NOT AVAILABLE AND NO ESTIMATED TIME FOR RECEIVING THE PARTS COULD BE GIVEN. THE CONTACT HAD NOT EXPERIENCED A FAILURE.

I HAVE REPLACED AS OF TODAY 7/7/2015 -4 RIMS ON MY VEHICLE BECAUSE THEY KEEP CRACKING/ SPLITTING 1 EVEN HAD PIN HOLES. NOT ONLY IS THIS DANGEROUS TO ME AND WIFE. BUT COSTLY AS WELL FOR THE PRICE AND SITTING 2 DAYS WAITING FOR RIM. MY ENTIRE LIFE I HAVE NEVER OF STEEL RIMS DOING THIS.