2013 Mini Cooper S Paceman All4 3 HB AWD

THE FRONT PASSENGER SEAT OCCUPANT SENSOR IS FAILING. THE DASH LIGHT COMES ON INTERMITTINGLY WHEN A PASSENGER IS SEATED AND THE VEHICLE IS IN OPERATION. THE PROBLEM STARTED 03/19/2021. THIS IS A MAJOR SAFETY ISSUE. THE FRONT PASSENGER AIR BAG(S) MAY NOT DEPLOY IN CASE OF AN ACCIDENT. MINI HAD A RECALL IN 2015 FOR 2005-2008 CARS. THE PROBLEM PERSISTS.*DT*JB

MY CAR HAS PROTRUDING TAILPIPES, IT CAUSED ME AND MY HUSBAND 3RD-DEGREE BURNS AFTER A SHORT DRIVE TO COSTCO.

REAR DRIVER SIDE TAIL LIGHT HOUSING MELTED. VEHICLE WAS IN MOTION WHEN TAIL LIGHT OUT INDICATOR TURNED ON.

TAKATA RECALL: THE WARNING LIGHT IS ALWAYS ON THE PAST 6 MONTHS SAYING MY AIRBAG ON PASSENGER SIDE IS NOT OPERATIONAL. MINI DEALERS WANT TO CHARGE ME $145 PLUS TO CHECK IF THE AIRBAG IS DEFECTIVE. DON'T THEY HAVE TO CHECK THIS AT NO CHARGE FOR ME? I AM VERY CONCERNED FOR MY PASSENGERS, BUT CANNOT AFFORD TO DO THIS.REPAIR SHOP SAID RF SEAT OCCUPANCY SENSOR NEEDS REPLACEMENT. COST $1082. ADVISED ME TO CHECK WITH YOU IF THAT IS COVERED BY MINI. ISSUE #2: HAD TO REPLACE ALL 4 FAULTY IGNITION COILS. SERVICED THROTTLE BODY. COST ME MANY $$$$

TL* THE CONTACT OWNS A 2013 MINI COOPER S. WHILE DRIVING APPROXIMATELY 60 MPH, THE VEHICLE DECELERATED AND THE SERVICE ENGINE INDICATOR ILLUMINATED. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC WHERE IT WAS DIAGNOSED THAT THE TURBO NEEDED TO BE REPLACED. THE CONTACT CALLED CLASSIC MINI COOPER AT 440-585-9910 (LOCATED AT 2573 SOM CENTER RD, WILLOUGHBY HILLS, OH 44094) WHERE THE TECHNICIAN RECOMMENDED A DIAGNOSTIC TEST. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE AND REFERRED THE CONTACT BACK TO THE DEALER. THE VEHICLE WAS NOT REPAIRED. THE FAILURE MILEAGE WAS APPROXIMATELY 93,320.

I HAVE A 2013 MINI COOPER ONLY 59K MILES ON IT AND THE ENGINE LIGHT CAME ON. I TRIED USING THE OBD MACHINE TO TURN IT OFF BUT IT WON'T TURN OFF. I HAVE P052B AND P013C CODES.CHECK ENGINE LIGHT COMES ON AND OFF RANDOMLY.

2013 MINI COOPER BOTH RIGHT AND LEFT TAIL LIGHT ASSEMBLIES HAVE REQUIRED REPLACEMENT AT THE DEALER DUE TO MELTED PLASTIC ADJACENT TO LIGHT BULB CONTACTS. QUOTING THE DEALER SERVICE RECORD "FOUND LEFT TAG LIGHT BULB OUT AND RIGHT LOWER BRAKE LIGHT MELTED. REPLACED TAG LIGHT BULB AND RIGHT TAIL LIGHT ASSY." THAT SERVICE WAS PERFORMED AT A MINI DEALER IN 2018. THE SAME PROBLEM AND SAME REPAIR WAS PERFORMED AT A DIFFERENT MINI DEALER IN 2017. SIMILAR PROBLEMS HAVE BEEN REPORTED ON THIS WEBSITE (NHTSA VEHICHLE COMPLAINTS), AND THE PROBLEM WAS FAMILIAR TO THE SERVICE PERSONNEL AT BOTH DEALERSHIPS. MINI HAS A STANDARD PRACTICE OF ISSUING "WARRANTY EXTENSIONS" FOR KNOWN "DEFECTS IN MATERIALS OR WORKMANSHIP" WHICH COVER THE EXPENSE (BOTH PARTS AND LABOR) FOR REPLACEMENT AND REPAIR AS NECESSARY, BUT DOES NOT RISE TO THE LEVEL OF A FULL RECALL. MINI ALSO KEEPS DETAILED, NON-PUBLIC, RECORDS TRACKING THE FREQUENCY OF COMMON VEHICLE REPAIRS. I WOULD RECOMMEND THAT THIS ISSUE RECEIVE THE NEXT LEVEL OF INVESTIGATION TO DETERMINE IF EITHER A WARRANTY EXTENSION OR A FULL RECALL IS INDICATED. THANK YOU FOR TAKING THE TIME TO READ THIS NOTE.

I TOOK MY CAR IN FOR SERVICING FOR AN OIL CHANGE AND BECAUSE THE PASSENGER AIRBAG WARNING WAS DISPLAYED. TECHNICIAN SAID THE PASSENGER SEAT OCCUPANCY HAS A SENSOR FAULT. NO GUARANTEE THE AIRBAG WOULD INFLATE IN AN ACCIDENT. $1123 PLUS TAX TO REPLACE. IS THERE A RECALL NOTICE ON THIS? IF SO I HAVE NOT SEEN IT. CAN NOT AFFORD TO REPLACE THAT, IT IS A SERIOUS SAFETY CONCERN. CAN YOU HELP ME WITH THIS IN SOME WAY? SEEMS MANDATORY TO ME THAT MINI COOPER WOULD COVER THIS. MY CAR HAS LESS THAN 35K ON IT MILEAGE. I AM VERY CONCERNED FOR MY PASSENGERS IN FRONT SEAT.

THE 2013 COOPER S WE STARTED HAVING ISSUES ABOUT A YEAR AGO, WHERE THE CAR HESITATED TO ACCELERATE, AS IT IS USUALLY DESCRIBED IN THE SERVICE HISTORY. WHAT HAPPENS IN REAL DRIVING SITUATIONS IS THAT WHEN YOU CRUISE AT AROUND 2,000 RPM AND THEN DECIDE TO ACCELERATE THE CAR LOSES THE POWER, COMPLETELY! SO BASICALLY, WHEN YOU'RE ON THE FREEWAY OR ON A TWO-WAY ROAD AND DECIDE TO OVERTAKE ANOTHER VEHICLE, THE MINI WILL NOT ONLY NOT ACCELERATE, BUT JUST COMPLETELY LOSE POWER FOR A SECOND OR TWO. IT IS AN OBVIOUS SAFETY CONCERN. AT THE BEGINNING IT WASN'T TOO FREQUENT, BUT RECENTLY IT STARTED DOING IT ALL THE TIME, DESPITE THE FACT THAT THE MINI SERVICE REPLACED FUEL INJECTORS, PERFORMED SOME CLEANING AND ALSO SUGGESTED TO ME TO USE A FUEL ADDITIVE WITH EACH FUEL UP. NONE OF THOSE THINGS HELPED, THE ISSUES PROGRESSIVELY STARTED TO GET WORSE. IT ALL STARTED WHEN THE ODOMETER WAS SOMEWHERE BETWEEN 75 AND 80 THOUSAND MILES. THE VEHICLE IS CURRENTLY AT AROUND 97,000 MILES THEREFORE SLOWLY REACHING ITS WARRANTY END (100,000 AND/OR 6 YEARS). DURING MY RECENT SERVICE APPOINTMENT AT MINI OF RENO I INSISTED ON REPAIRING THE PROBLEM. I WAS TOLD THAT AT THIS STAGE MINI OF RENO, NOR MINI USA KNOW HOW TO FIX THIS PROBLEM AND ONLY THING THEY CAN TRY IS ATTEMPT ON CLEANING THE CARBON BUILD-UP, WHICH THEY QUOTED ME $1386,86, MAKING IT CLEAR AT THE SAME TIME, THAT THIS IS JUST AN ATTEMPT AND THEY CANNOT GUARANTEE THAT IT WILL FIX THE PROBLEM. CONTACTING MINI USA YIELDED NO RESULTS, THEY DIDN'T OFFER TO FIX OR REPLACE THE VEHICLE.

I BOUGHT MY MINI BRAND NEW IN 2013. I TOOK IT TO BE SERVICED REGULARLY AT CREVIER MINI AND I TOOK IT EVERY TIME I HAD A SERVICE LIGHT COME ON, WHICH WAS MULTIPLE TIMES IN THE FIRST COUPLE YEARS. THE WARRANTY LASTED UNTIL JUNE 2017. IN NOVEMBER 2017, I NOTICED A MUSTY SMELL COMING FROM THE AIR VENTS, AND NOTICED LIQUID WAS LEAKING FROM MY CAR. I TOWED MY CAR TO THE DEALERSHIP, AND MINI TECHS FOUND THAT MY THERMOSTAT HOUSING FAILED AND LEAKED, AND THE HEAD GASKET WAS NOT PROPERLY SEALED WHICH CAUSED MY CAR TO LEAK COOLANT. MINI USA HELPED WITH THE COST OF MY REPAIR TO MY CAR WHICH ONLY HAD 37,000 MILES ON IT BECAUSE OF ITS LOW MILEAGE, FOR WHICH I WAS VERY GRATEFUL. NOW, IN AUGUST 2018, I NOTICED THAT THE RADIATOR FAN WHICH IS DIRECTLY CONNECTED TO THE THERMOSTAT WAS NOT TURNING (THE FAN WAS STILL FUNCTIONING WHEN CONNECTED TO POWER). I TOOK IT TO GET SERVICED AND MINI TECHS FOUND THAT MY ENGINE HAD OVERHEATED TO THE POINT OF BEING CRITICALLY DAMAGED. THERE WAS COOLANT FOUND IN THE SPARK PLUGS WHICH MEANS MOST LIKELY THAT THE HEAD GASKET LEAKED. WHEN I ASKED IF THIS COULD HAVE BEEN RELATED TO THE PRIOR REPAIR, I WAS TOLD IT IS DIFFICULT TO PINPOINT THE EXACT REASON THIS HAPPENED. HOWEVER, THERE SHOULD HAVE BEEN AN INDICATOR LIGHT TO PREVENT THIS TYPE OF CRITICAL PROBLEM BEFORE IT IS IRREVERSIBLE AND CAN'T BE FIXED, BUT THERE WAS NOT. THE ENTIRE ENGINE HAS TO BE REPLACED FOR A SERVICE CHARGE OF AROUND $7500. THIS IS WORTH MORE THAN THE CAR ITSELF. WHAT I LEARNED IS THAT EVEN IF YOU DO EVERYTHING RIGHT, BY THE BOOK, AND PER RECOMMENDATION FROM MINI, YOUR CAR CAN STILL FAIL AND DIE WITHIN 5 YEARS- RIGHT AFTER THE COMPANY WARRANTY WEARS OFF. THIS HAS SHAKEN MY FAITH WITH THE MINI COMPANY. FOR NO REASON SHOULD A CAR HAVE FAILED AFTER BEING DRIVEN FOR AROUND 40,000 MILES WHILE RECEIVING SERVICE FROM THE DEALERSHIP ITSELF.

64,000 MILES - WINTER 2017 MY 2013 MINI COOPER PACEMAN SALL4 WAS TAKING ON WATER IN THE BOOT- DIDNT KNOW IF IT WAS FROM MELTING SNOW ETC. IN CAR. DRIED OUT. WATER CAME BACK AND FLOODED BACK SEAT FLOOR. BROUGHT TO MINI- THEY TOLD ME I HAD A TAILLIGHT SEAL LEAK WHICH CAUSED WATER TO GET DOWN INTO THE CAR WHICH FRIED A COMPUTER SYSTEM THAT CONTROLLED MY AWD AND OTHER THINGS. AWD IS NOT OPTIONAL WHERE I LIVE. MY WARRANTY HAD JUST ENDED. THE QUOTE FOR THE WORK WAS THOUSANDS OF DOLLARS. I CONTACTED MINI CORPORATE THEY OFFERED TO COVER 15% OF THE BILL. I DENIED THAT AND CLAIMED IT ON MY INSURANCE WHICH NOW SHOWS NEGATIVELY AGAINST MY CAR. I DIDNT EVEN KNOW A TAILLIGHT SEAL COULD LEAK? THEN TO HAVE A COMPUTER GET FRIED AS A RESULT OF IT. THIS IS A MINI DEFECT, I SHOULD NOT HAVE HAD TO PAY FOR IT. NOT TO MENTION MY CAR WAS IN THE SHOP FOR SEVERAL WEEKS OF REPAIR. THEY HAD TO COMPLETELY TAKE THE CAR APART TO DRY EVERYTHING OUT, ORDER PARTS AND REPLACE IT ALL.

HORN IS NOT WORKING. MY HUSBAND HAS THE SAME MAKE AND MODEL AND HIS IS NOT WORKING AS WELL. I WAS ON MY WAY TO WORK AND TRIED TO HONK, ON A FEW OCCASIONS, AT OTHER DRIVERS THAT WERE ABOUT TO HIT ME BUT THE HORN DIDN'T WORK.

AIRBAG LIGHT IS SHOWING THAT PASSENGER AIRBAG IS OFF EVEN THOUGH MY 100 LBS DAUGHTER IS SITTING IN THE FRONT SEAT. I'VE ACTUALLY HAD A 2009 MINI COOPER S, 2011 MINI COOPER S AND NOW MY CURRENT 2013 MINI JOHN COOPER WORKS WITH THE SAME EXACT TAIL LIGHT ISSUE. THE DRIVER SIDE TAIL LIGHT BURNT OUT IN THE EXACT SAME WAY ON ALL 3 CARS. MY VEHICLE WAS STATIONARY AND IN MOTION WHEN THE BOTH ISSUES OCCURRED.

THE SUNROOF SPONTANEOUSLY SHATTERED. THERE WAS NO ACCIDENT, THERE WAS NO EVENT, THERE WAS NOTHING TO CAUSE THIS TO OCCUR. IT HAD BEEN PARKED OVERNIGHT IN AN OPEN AREA, AS IT WAS BEING DRIVEN ON THE ONRAMP WHEN IT SOUNDED LIKE A WINDOW WAS OPEN, THEN ON THE HIGHWAY IT SOUNDED LIKE THERE WAS ICE CRUST COMING OFF OF THE BACK OF THE CAR, THEN THERE WAS A RUSH OF WIND - PULLED OVER AND SAW THE SHATTERED ROOF. THANKFULLY THE SUNSCREEN WAS CLOSED SO THE GLASS DIDN'T POUR ONTO ME.

THERMOSTAT HOUSING FAILED AND LEAKED. SOME VEHICLE OWNERS HAVE RECEIVED A MINI EXTENDED WARRANTY FOR 10 YEARS OR 120,000 MILES, WHICHEVER OCCURS FIRST. I HAD TO PAY FOR A REPLACEMENT PART AND INSTALLATION AT A MINI DEALER. VEHICLE LEAKED COOLANT ON GARAGE FLOOR AND VARIOUS PARKING SPOTS. MINI IS REIMBURSING SOME OWNERS FOR THIS REPAIR. I WOULD LIKE MY VIN AUTHORIZED FOR REIMBURSEMENT.

TL* THE CONTACT OWNS A 2013 MINI COOPER. WHILE DRIVING 40 MPH, THE STEERING WHEEL SEIZED WITHOUT WARNING AND THE EPS INDICATOR ILLUMINATED. THE FAILURE RECURRED A SECOND TIME. THE VEHICLE WAS NOT TAKEN TO A DEALER OR MECHANIC. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. A DEALER WAS NOT CONTACTED. THE MANUFACTURER STATED THAT THERE WAS NO RECALL AND ADVISED THE CONTACT TO TAKE THE VEHICLE TO A DEALER. THE APPROXIMATE FAILURE MILEAGE WAS 37,000.

I HAVE A 2013 COOPER S AND WANTED TO REPLACE THE BLADES TO SOMETHING WITH A BIT MORE QUALITY (THE FAR RIGHT SIDE OF THE PASSENGER BLADE DOES NOT CONTACT THE LOWER CORNER OF THE WINDSHIELD). AFTER 2 WEEKS USING NEW OEM WIPERS THEY LOSE THEIR FLEXIBILITY AND ARE LESS ABLE TO WIPE CLEANLY. MINI CHANGE DESIGN WIPER BLADE AND ONLY POOR QUALITY OEM BLADES AVAILABLE FOR REPLACEMENT, NO AUTOMARKET ALTERNATIVE. I HAVE CRITICAL SAFETY CONCERN ABOUT OEM MINI COOPER WIPERS

THE METAL CLADDING ON THE PASSENGER DOOR HANDLE DETACHED AND WHEN I GRABBED THE HANDLE TO GET INTO THE CAR THE METAL CUT INTO MY INDEX FINGER, REQUIRING 5 STITCHES TO CLOSE THE WOUND. THE CAR WAS STATIONARY AND PARKED IN MY SPACE ON PRIVATE PROPERTY.

2013 MINI COOPER PACEMAN BASE AUTO. 05/30/2016- WE EXPERIENCE INSTANCES WHERE VEHICLE CONTINUES TO ACCELERATE MAINTAINING SPEED AFTER RELEASING GAS PEDAL WHILE VEHICLE IS IN MOTION ON CITY STREET, HIGHWAY, CITY STREET GOING DOWNHILL. DURATION OF THE PERIOD OF CONTINUED ACCELERATION MAINTAINING SPEED TYPICALLY LAST 1 TO 3 SECONDS. WE NOTED THAT THE OCCURRENCE OF THESE INSTANCES BEGAN RECENTLY AFTER ANNUAL SERVICE IN 05/2016. WE INQUIRED IF VEHICLE HAD RECENT SOFTWARE UPDATE. DEALER CANNOT DIAGNOSE ANY DEFECT. DEALER CITED ADAPTIVE ENGINE CONTROL UNIT (ECU). DEALER ACKNOWLEDGED OTHER CUSTOMERS HAVE CITED THE SAME ISSUE WE ARE EXPERIENCING. DEALER RESET ECU UNIT. WE INQUIRED IF TRANSMISSION FLUID SERVICE WOULD RESOLVE THE PROBLEM. DEALER OFFERED TO PERFORM TRANSMISSION FLUID SERVICE AT OUR EXPENSE. NOTE VEHICLE STILL UNDER NEW CAR WARRANTY. DEALER ADVICE WHEN INSTANCE OF ACCELERATION OCCURS TO PRESS THE BRAKE. DEALER ADVISED US TO CHANGE DRIVING STYLE. WE CONFIRMED ALL REMEDIES AT DEALER LEVEL EXHAUSTED. WE CONTACTED MINI USA FOR ASSISTANCE AND INQUIRED IF TRANSMISSION FLUID SERVICE WOULD RESOLVE THE PROBLEM, REQUESTED MINI USA WORK WITH DEALER TO COVER EXPENSE. MINI USA CONTACTED DEALER. MINI USA DECLINED TO COVER TRANSMISSION FLUID SERVICE EXPENSE. MINI USA REFERRED US BACK TO DEALER SERVICE MANAGER FOR FURTHER ASSISTANCE AND CLOSED INCIDENT. MINI USA OFFERED TO HAVE REGIONAL REP MEET WITH US WHEN AT DEALER IN 09/2016. WE ACCEPTED OFFER TO MEET. 09/14/2016 WE CONTACTED MINI USA ABOUT MEETING WITH REGIONAL REP. MINI USA HAD NO RECORD OF OFFER OR REQUEST. WE INFORMED MINI USA ALSO EXPERIENCING SAME ACCELERATION ISSUE IN 2013 MINI COOPER COUNTRYMAN BASE AUTOMATIC. ANNUAL SERVICE FOR THIS VEHICLE IN 05/2016. WE ASKED IF PROBLEM IS ECU SOFTWARE RELATED. FOR THE RECORD WE INFORMED MINI USA THAT THEY HAVE DEEMED VEHICLE SAFE TO DRIVE.

TL* THE CONTACT OWNED A 2013 MINI COOPER S. WHILE DRIVING APPROXIMATELY 30 MPH ON A HILL, THE DRIVER DROVE DOWN A SMALL EMBANKMENT, CRASHED INTO A BARBED WIRE FENCE, DROVE INTO A PASTURE, AND CRASHED INTO A TREE. THE TREE FELL ON TOP OF THE VEHICLE. THE SIDE AIR BAGS DID NOT DEPLOY. THE DRIVER SUSTAINED MULTIPLE INJURIES TO THE LEFT SIDE OF THE BODY AND BRAIN INJURIES, WHICH REQUIRED MEDICAL ATTENTION. A POLICE REPORT WAS FILED. THE VEHICLE WAS TOWED TO A BODY SHOP WHERE IT WAS DEEMED DESTROYED. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS APPROXIMATELY 22,000... UPDATED 10/13/16 *BF *TR

I DROVE AN AUTOMATIC 2013 CERTIFIED MINI COOPER OFF THE LOT WITH 33K PRIOR MILES. AFTER LESS THAN A WEEK, AND AFTER ONLY DRIVING A TOTAL OF 254 MILES, THE ACCELERATOR FAILED IN THE MIDDLE OF AN INTERSECTION. I DID NOT LOOSE ALL POWER, THE GAS PEDAL JUST QUIT RESPONDING WHILE I WAS DRIVING. ALL OTHER SYSTEMS IN THE CAR SEEMED FULLY RESPONSIVE/OPERATIONAL WITH EXCEPTION TO THE ACCELERATOR. THE ENGINE DID NOT REV AND THE CAR DID NOT RESPOND TO THE ACCELERATOR EVEN WHEN IT WAS PUSHED FULLY DOWN. MY CAR WAS MANUALLY PUSHED OUT OF THE INTERSECTION/TRAFFIC WITH HELP BY THE PERSON BEHIND ME. AFTER SAFELY TO THE SIDE OF THE ROAD, I TURNED OFF THE CAR. AFTER ABOUT 5 MINUTES I RESTARTED THE CAR AND THE GAS PEDAL WAS OPERATIONAL. THE FOLLOWING DAY I DROVE THE CAR BACK TO THE DEALER WITHOUT INCIDENT. THEY RE-CHECKED THE CERTIFICATION ITEMS AND WERE NOT ABLE TO DIAGNOSE THE PROBLEM. THEIR ERROR READERS DID NOT DETECT ANY CODES. PERPLEXED- THEY SENT THE INFORMATION TO THEIR TECHNICAL ENGINEERING DEPARTMENT. THE ENGINEERS CLAIM THAT IT IS A NEEDED SOFTWARE UPDATE THAT CAUSED THE ACCELERATOR FAILURE WHILE THE VEHICLE WAS IN MOTION. THE ENGINEERS ARE ASKING THAT THE MINI SERVICE DEPARTMENT UPDATE THE SOFTWARE AND DRIVE A BIT TO TEST THE VEHICLE. THE SITUATION THAT THE NEEDED SOFTWARE UPDATE CAUSED IS DANGEROUS. I HAVE SEEN POSTS FROM OTHER MINI COOPER DRIVERS WHO HAVE/ARE EXPERIENCING THIS ISSUE- YET THERE ARE NO RECALLS OR KNOWN SERVICE BULLETINS FOR THE HAZARDOUS PROBLEM. I DID NOTIFY MINI USA (CORPORATE) OF THE ACCELERATOR FAILURE. NOTES: THE CAR WAS VERY RECENTLY FULLY SERVICED/CERTIFIED WITH NO KNOW PROBLEMS, I HAD FUEL, I WAS IN DRIVE, THE CAR WAS IN MOTION, I WAS ATTEMPTING TO MAKE A LEFT TURN IN A RESIDENTIAL INTERSECTION, I WAS IN THE PROCESS OF ACCELERATING WHEN THE GAS PEDAL FAILED TO RESPOND FURTHER- I WAS IMMOBILIZED IN THE MIDDLE OF AN INTERSECTION.

THE CUP HOLDER LEAKS IF THERE IS ANY FLUID SPILLED IN IT AND SHORTS OUT AN ELECTRICAL COMPONENT THAT CONTROLS THE GEAR SHIFT KNOB. EVEN THE SMALLEST AMOUNT OF LIQUID CAN CAUSE THIS.

VIN: [XXX] AIRBAG SYSTEM MALFUNCTION WARNING LAMP CAME ON ANDROID STAYS ON. VEHICLE WAS BEING DRIVEN ON INTERSTATE WHEN THE WARNING LAMP CAME ON. ODOMETER READING WHEN THE WARNING LAMP CAME ON WAS: 42630 MILES. CALLED MINI CHARLESTON OF SAVANNAH AND ALSO MINI CUSTOMER SERVICE AND WAS INFORMED THAT THEORY IS NO RECALL FOR THIS PARTICULAR VIN DESPITE OTHER VIN'S OF THE SAME MODEL BEING AFFECTED BY AN AIRBAG SENSOR MALFUNCTION. AM NOW FACED WITH THE POTENTIAL FOR THE AIRBAGS TO INADVERTENTLY DEPLOY DURING NORMAL DRIVING, OR THE AIRBAGS NOT DEPLOYING IN THE EVENT OF A CRASH. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6). *TR

ON SATURDAY MARCH 19TH, 2016 I EXPERIENCED A MAJOR VEHICLE MALFUNCTION WITH MY 2013 MINI PACEMAN S. WHILE TRAVELING NB ON THE 15 FREEWAY IN THE #1 OR FAST LANE, I SLOWED FOR TRAFFIC TO A STOP, IMMEDIATELY THE CAR TEMPERATURE LIGHT TURNED ON AND WITHIN SECONDS IT CHANGED TO THE HALF ENGINE LIGHT. DURING THIS TIME I WAS ABLE TO TURN THE STEERING WHEEL 3 TIMES TO ATTEMPT TO MOVE THE VEHICLE OUT OF TRAFFIC LANES TO PREVENT INJURY AND THE CAR DIED. THE VEHICLE ROLLED OUT OF THE FAST LANE ONTO THE SHOULDER WHERE I SAT WITH 3 CHILDREN INSIDE THE CAR AND IMMEDIATELY CALLED FOR A TOW TRUCK. WHILE WAITING FOR THE TOW TRUCK A CHP (CALIFORNIA HIGHWAY PATROL) OFFICER PULLED UP BEHIND ME AND CONTACTED ME AT THE DRIVER WINDOW WHICH I HAD ROLLED DOWN. HE ASKED WHAT HAPPENED WITH THE CAR AND I EXPLAINED THAT IT HAD DIED. HE ASKED ME TO MOVE IT TO A SAFER LOCATION AND I EXPLAINED THAT I COULDN'T. HE ASKED ME TO GET OUT AND HE GOT INTO THE DRIVER SEAT TO ATTEMPT TO GET THE CAR INTO NEUTRAL. HE WAS ABLE TO, AND HE PUSHED IT MAYBE 5 FEET DOWN THE SLIGHT SLOPE. HE USED THE EMERGENCY BREAK TO STOP IT AND LEFT IT THERE TO WAIT FOR THE TOW TRUCK. LACK OF A CHECK ENGINE LIGHT ON A CAR WITH COMMON FAILURE ITEMS SUCH AS 'LEAKING OIL PUMP DRIVE UNITS' THAT ALLOW THE ENGINE COOLANT TO LEAK OUT SHOULD HAVE AN INDICATOR LIGHT TO PREVENT THIS TYPE OF PROBLEM BEFORE THE PROBLEM IS HUGE AND CAN'T BE FIXED. WHEN WAS I SUPPOSED TO KNOW THAT THE COOLANT WAS LEAKING OUT?

TL* THE CONTACT OWNS A 2013 MINI COOPER. THE CONTACT STATED THAT THE WINDSHIELD WAS FRACTURED WITHOUT IMPACT. THE WINDSHIELD WAS NO LONGER ATTACHED TO THE VEHICLE AND WAS AT RISK OF COMPLETELY DETACHING. THE CONTACT INFORMED THE DEALER WHO STATED THEY WERE UNABLE TO REPLACE THE WINDSHIELD BECAUSE IT WAS NOT COVERED IN THE WARRANTY. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 13,000.

I WAS INVOLVED IN A CAR ACCIDENT ON 10/15/2015 WHICH I REAR ENDED A PICKUP TRUCK. I WAS GOING ROUGHLY 45-50 MPH WHEN THE TRUCK IN FRONT SLAMMED THEIR BRAKES WHICH CAUSED ME TO CRASH INTO HIS REAR END OF THE TRUCK. THE FRONT OF THE CAR IS IN BAD SHAPE AND LUCKILY I WAS NOT INJURED. HOWEVER, THE AIRBAGS IN THE CAR DID NOT DEPLOY WHICH I FIND VERY DISTURBING.

FROM INITIAL DELIVERY THE SPEEDOMETER INDICATES A SPEED THAT IS 8% OVER ACTUAL. I HAVE FILED SEVERAL COMPLAINTS WITH MINI TO GET THIS CORRECTED. THEY TELL ME THEY HAVE BEEN TRYING TO CORRECT THE PROBLEM SINCE THE INTRODUCTION OF THE 2010 MODEL. IN ORDER TO ACCURATELY MONITOR MY SPEED, I USE AN APP ON MY IPHONE THAT USES GPS TO DISPLAY ACTUAL SPEED. WHEN USING THE IPHONE FOR THIS PURPOSE, I PLACE IT ON THE DASH. MY CONCERN IS THAT THE IPHONE CAN BE A DISTRACTION AND THUS A SAFETY HAZARD. I SUSPECT OTHER DRIVERS ARE USING THIS OR OTHER METHODS TO MONITOR THEIR ACTUAL SPEED. *TR

DRIVING AT 40MPH AND SUDDENLY A NOISE/SLIGHT VIBRATION IN THE FRONT STARTED. STOPPED AT MECHANICS AND WAS ADVISED AND SHOWN THAT THE FRONT WHEEL BEARING WAS BAD. CONTACTED DEALERSHIP AND WAS TOLD THAT I MUST HAVE HIT SOMETHING TO CAUSE IT. THOUGH NO OTHER FRONT END COMPONENTS SHOW ANY DAMAGE. *TR

I PURCHASED A MINI COOPER S 2013 AND NOTICED THE CAR WAS HARD TO HANDLE ON THE ROAD AT ALL TIMES. THE SERVICE DEPARTMENT HAD TOLD ME THAT WAS NORMAL FOR THIS TYPE OF CAR. I KEPT COMPLAINING AND THEY FINALLY TOOK THE CAR IN TO HAVE IT CHECKED. THEY TOLD ME IT THE ALIGNMENT WAS BAD AND THE TIRES NEEDED TO BE REPLACED. I WAS CHARGED FOR THE SERVICE, BUT I BELIEVE THIS WAS A MANUFACTURE DEFECT BECAUSE THE CAR WAS LIKE THAT FROM THE TIME I DROVE IT OFF THE LOT UNTIL THE TIME OF SERVICE. THIS, IS A VERY SERIOUS MATTER IF NOT ONLY ONE CAR IS SOLD LIKE THIS. NOT TO MENTION THE WHOLE ENGINE WAS LEAKING OIL AND THE BACKFIRING . *TR

I JUST BOUGHT A BRAND NEW 2013 MINI COOPER LAST YEAR ON NOVEMBER 2012. SOMETIME DURING LAST WEEK SEPTEMBER 18, 2013, I DROVE HOME FROM WORK TURN OFF MY CAR BUT THE KEY WOULDN'T RELEASE. I HAVE TO PRESS MANY TIMES FOR IT TO RELEASE. THE NEXT DAY HEADING OUT TO WORK, START THE CAR BUT THE GEAR SHIFT GOT STUCK. IT WOULDN'T SHIFT TO REVERSE. I CALL THE DEALER TO MAKE AN APPOINTMENT TO SEE WHAT'S WRONG WITH THE CAR. THE MINI DEALER CALLED TO NOTIFY THAT THEY WILL NEED TO STAY OVERNIGHT AS IF THEY SAID THEY ARE WAITING FOR ONE PART TO COME IN. THE NEXT DAY THE DEALER CALL ME TO ADVISED THAT COFFEE HAD LEAKED INTO THE GEAR SHIFTER AND CAUSE THE FAILURE. AND TOLD ME IT WILL CAUSE $1,500 FOR PARTS AND LABOR TO FIX IT. THEY TOLD ME THAT THE WARRANTY WON'T COVER IT, IT WILL COME OUT FROM MY POCKET. SO I TOLD THEM NOT TO DO ANYTHING, THAT I WILL COME AND PICK UP THE CAR. *JS

THE WINDOW ON THE DRIVER'S SIDE STOPPED WORKING. IT IS AN AUTOMATIC WINDOW WITH A ONE-TOUCH FEATURE. AT FIRST, THE ONE-TOUCH FEATURE STOPPED WORKING. THEN NOTHING WORKED TO GET THE WINDOW TO GO UP OR DOWN. UPON PRESSING THE BUTTON THAT CONTROLS THIS WINDOW, THE WINDOW DID NOTHING AND A FAINT CLICKING SOUND COULD BE HEARD COMING FROM THE DRIVER'S DOOR/FOOTWELL AREA. I TOOK THIS CAR TO THE DEALERSHIP WHERE I BOUGHT IT. THEY KEPT IT FOR 3 BUSINESS DAYS. THE WINDOW WORKED WHEN I PICKED UP THE CAR AND CONTINUED TO WORK FOR ABOUT A WEEK AND A HALF. THEN THE WINDOW STOPPED WORKING ALTOGETHER. I RETURNED THE CAR TO THE SAME DEALERSHIP ON JULY 16, 2013. THE DEALERSHIP STILL HAS MY CAR, AND THE WINDOW HAS STILL NOT BEEN FIXED. *TR