2013 Nissan Murano SUV AWD

The contact's girlfriend owns a 2013 Nissan Murano. The contact stated that the driver’s side door would fail to unlock or lock from the outside. The dealer was called about the failure and informed the contact that the failure may be an electrical failure. The vehicle had yet to be inspected or diagnosed for the failure. The manufacturer had yet to be notified of the failure. The vehicle had yet to be repaired. The failure mileage was unknown.

POWER STEERING WENT OUT...DAMAGED BELTS AND PIPE.

TL* THE CONTACT OWNS A 2013 NISSAN MURANO. THE CONTACT STATED THAT WHILE DRIVING, THE STEERING WHEEL BECAME DIFFICULT TO TURN IN EITHER DIRECTION. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC WHO DIAGNOSED THAT THE POWER STEERING HOSE CLAMP HAD MALFUNCTIONED CAUSING A POWER STEERING FLUID LEAK. THE VEHICLE WAS NOT YET REPAIRED. THE LOCAL DEALER COCHRAN NISSAN LOCATED AT 3355 WILLIAM PENN HWY, PITTSBURGH, PA 15235 AND THE MANUFACTURER WERE NOTIFIED OF THE FAILURE. THE CONTACT WAS INFORMED THAT THE VIN WAS NOT INCLUDED IN THE NHTSA CAMPAIGN NUMBER: 17V184000 (STEERING). THE CONTACT STATED THAT THE VEHICLE HAD EXPERIENCED THE FAILURE LISTED IN THE RECALL. THE FAILURE MILEAGE WAS 120,000.

TL* THE CONTACT OWNS A NISSAN MURANO. THE CONTACT STATED WHILE DRIVING 10 MPH, THE VEHICLE OVERHEATED AND LOST POWER. THE CONTACT NOTICED COOLANT LEAKING. THE CONTACT ADDED WATER TO VEHICLE HOWEVER, THE WATER ALSO LEAKED FROM THE VEHICLE. ADDITIONALLY, WATER WAS LEAKING FROM THE EXHAUST TIP. THE CHECK ENGINE WARNING LIGHT WAS ILLUMINATED. THE VEHICLE WAS TOWED TO AUTONATION NISSAN TEMPE (7755 S AUTOPLEX LOOP, TEMPE, AZ 85284, (480) 630-2829) BUT WAS NOT DIAGNOSED NOR REPAIRED. THE MANUFACTURER WAS NOT CONTACTED. THE FAILURE MILEAGE WAS 95,135.*DT*JB CONSUMER STATED WATER WAS LEAKING FROM THE PASSENGER SIDE WHEN CAR WAS LIFTED ONTO THE TOW TRUCK. *JB

FRONT PASSENGER SEAT BELT IS LOCKED. WILL NOT RELEASE. VEHICLE WAS STATIONARY WHEN SEAT BELT LOCKED.

I NEEDED TO REPLACE THE TRANSMISSION OF MURANO 13, TWICE IN '17 AND AGAIN IN '18. NOW IN LATE 2019, I AGAIN STARTED TO HEAR CRANKING SOUND WHILE PUSHING GAS. THEN IN 2020, VEHICLE SEIZED AT THE MIDDLE OF THE ROAD, BUT AFTER 5 MINS IT GOT STARTED TO DRIVE ABOUT .3 MILE. AFTER THAT VEHICLE IS UNABLE TO START, AFTER SENDING TO NISSAN DEALERSHIP, IT WAS DIAGNOSED AS TRANSFER SEAL LEAKING PROBLEM. MY MURANO SEEMS TO HAVE A GENERIC POWERTRAIN PROBLEM. AFTER CONTACTING NISSAN MURANO CONSUMER AFFAIR, NO HELP THIS TIME. THEY HELP TO REPLACE THE TRANSIMISSION 2 TIMES THOUGH. NOT SURE IF THE TRANSFER CASE PROBLEM WAS CAUSED DURING TRANSMISSION REPLACEMENT OR IT IS A MANUFACTURING FAULT.

ON AUGUST 3, 2019 MY WIFE AND I WERE DRIVING OUR 2013 MURANO ON A TWO-LANE STATE HIGHWAY (COLORADO 133) BETWEEN REDSTONE AND MARBLE WHEN WITHOUT WARNING THE TRANSMISSION STOPPED WORKING, LEAVING THE ENGINE RUNNING NORMALLY. IT WAS LIKE THE CAR SHIFTED INTO NEUTRAL. WE WERE THEN COASTING ON THE HIGHWAY WHILE WE LOOKED FOR A SAFE PLACE TO STOP ON THE SHOULDER OF THE ROAD OUT OF THE LANE OF TRAFFIC. FORTUNATELY THE CAR FOLLOWING US WAS NOT TOO CLOSE TO BE ENDANGERED BY OUR LOWER SPEED. THIS WAS A DANGEROUS CONDITION. THE ODOMETER READ 87,861 MILES. WE HAD OWNED THE VEHICLE FOR ALMOST 3 YEARS AT THAT POINT AND HAD DRIVEN IT IN A NORMAL FASHION. WE HAD NOT TOWED ANYTHING NOR DRIVEN OFF ROAD OR EXPOSED THE CAR TO ANY HAZARDOUS CONDITIONS. ULTIMATELY THE CAR HAD TO BE TOWED TO THE NEAREST DEALER, LOCATED IN GRAND JUNCTION, COLORADO, 121 MILES AWAY, TO HAVE THE TRANSMISSION REPLACED. AT THAT TIME WE LEARNED THAT THE TRANSMISSION WAS THE CVT MODEL USING BELTS AND NOT GEARS. THE DEALER TOLD US THE BELTS HAD SHREDDED INSIDE THE TRANSMISSION. THE NORMAL 50,000 MILE WARRANTY HAD PASSED, SO WE WERE FACED WITH REPLACING THE TRANSMISSION AT OUR OWN EXPENSE, APPROXIMATELY $4,000. WE THINK THIS IS UNACCEPTABLE WHEN WE HEAR OF CARS GOING INTO THE UPPER 100,000'S AND EVEN 200,000 MILES ON THE SAME TRANSMISSION. WE ALSO LEARNED THAT NISSAN HAD PROBLEMS WITH EARLIER CVT-EQUIPPED CARS AND EXTENDED THE WARRANTY TO 100,000 MILES, BUT THE 2013 MODEL YEAR HAD NOT EXPERIENCED ENOUGH FAILURES TO JUSTIFY INCREASING THE WARRANTY PERIOD. BASICALLY, WE THINK 87,861 MILES IS UNACCEPTABLE FOR THE LIFE OF A TRANSMISSION. WE HOPE NISSAN WILL COMPENSATE US FOR OUR EXPENSES.

WHILE DRIVING WITH FAMILY ON A RESIDENTIAL ROAD, THE POWER STEERING FAILED AND STEERING WHEEL BECAME EXTREMELY STIFF. I QUICKLY CHECKED DASHBOARD INDICATORS AND EVERYTHING LOOK OKAY AND ENGINE WAS STILL RUNNING. I PULLED INTO GAS STATION, POPPED HOOD AND NOTICED STEERING FLUID WAS VERY LOW. I BUY A BOTTLE AT THE GAS STATION, PUT A LITTLE IN THE RESERVOIR AND MOVED AROUND THE GAS STATION LOT. STEERING FELT NOMINALLY BETTER. I CHECKED THE STEERING FLUID AND RESERVOIR WAS LOW AGAIN. I THEN CALLED A FEW NISSAN DEALERS AND FOUND ONE THAT COULD LOOK AT IT THE VERY NEXT DAY. I PUT MORE FLUID IN AND HAD A RELATIVE FOLLOW ME TO DROP IT OFF. THIS SPECIFIC VEHICLE HAD A RECALL NHTSA CAMPAIGN ID: 17V184000 IN 2017 FOR THE POWER STEERING HIGH PRESSURE HOSE AND THE VEHICLE WAS REPAIRED ACCORDING TO THE RECALL BACK THEN. I WAS CONCERNED THAT MAY BE A ISSUE. HOWEVER, THE ISSUE HERE WAS THE POWER STEERING RETURN HOSE HAD A PLASTIC CLIP THAT FAILED. THE FAILURE CAUSED THAT HOSE TO RUB AGAINST THE DRIVE SHAFT WHICH CAUSED A HOLE TO BE WORN THROUGH THE HOSE AND CAUSING THE FAILURE. ALL OF THIS IS STATED IN THE ATTACH REPAIR ORDER FROM THE DEALER. THIS IS A HUGE SAFETY RISK AND I WANT TO ENSURE THIS TYPE OF FAILURE DOESN'T OCCUR TO OTHER DRIVERS.

TL* THE CONTACT OWNS A 2013 NISSAN MURANO. WHILE DRIVING, THE INSTRUMENT PANEL INDICATED THAT THE LIFTGATE WAS OPEN. IN ADDITION, THE CONTACT STATED THAT THE DOORS LOCKED AND UNLOCKED AND THE DRIVER'S SIDE TURN SIGNAL ALSO OPERATED INDEPENDENTLY ON THE INSTRUMENT PANEL. THE CONTACT STATED THAT THE FAILURE OCCURRED INTERMITTENTLY AND WAS CURRENTLY OCCURRING FREQUENTLY. THE VEHICLE WAS NOT TAKEN TO A DEALER OR INDEPENDENT MECHANIC FOR DIAGNOSTIC TESTING. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE AND REFERRED THE CONTACT TO NHTSA. THE FAILURE MILEAGE WAS APPROXIMATELY 76,800.

TL* THE CONTACT OWNS A 2013 NISSAN MURANO. THE CONTACT STATED THAT THE DRIVER'S SIDE DOOR FAILED TO LOCK OR UNLOCK. THERE WERE NO WARNING INDICATORS ILLUMINATED. THE CONTACT CALLED MATT CASTRUCCI NISSAN (3013 MALL PARK DR, DAYTON, OH, (855) 299-1946), BUT WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOT CONTACTED. THE FAILURE MILEAGE WAS 79,000.

MY PASSENGER AIRBAG LIGHT START BLINKING AND THE AIRBAG SYSTEM WAS OUT. MY CAR WAS IN MY GARAGE, WHEN ON A CERTAIN DAY I WAS GOING OUT AND AS I TURN ON MY CAR I SAW THE AIRBAG LIGHT BLINKING. THEN I BROUGHT IT TO THE NISSAN DEALER AND THEY SAID THE AIRBAG WAS NOT IN RECALL.

TL* THE CONTACT OWNS A 2013 NISSAN MURANO. WHILE DRIVING APPROXIMATELY 75 MPH, THE CONTACT HEARD A REALLY LOUD SOUND AND NOTICED THAT THE SUN ROOF EXPLODED. THERE WERE NO INJURIES. THE VEHICLE WAS TAKEN TO O'BRIEN NISSAN OF BLOOMINGTON (2029 IRELAND GROVE RD, BLOOMINGTON, IL 61704), BUT THE CAUSE OF THE FAILURE WAS NOT DETERMINED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 120,000.

THE SUNROOF EXPLODED WITHOUT ANY CAUSE. IT SOUNDED LIKE A BOMB WENT OFF WHILE DRIVING ON A HIGHWAY.

DRIVER SIDE VISOR KEEPS DROPPING DOWN AND OBSCURING MY VIEW.

DRIVER SIDE SUN VISOR KEEPS FALLING DOWN IN OBSCURING OUR VIEW

WHEN I LOCK OR UNLOCK THE DOOR, THE DRIVER DOOR IS NOT RESPONDING LOOKS LOKE THE ACUSCTOR IS GOING BAD

TL* THE CONTACT OWNS A 2013 NISSAN MURANO. THE CONTACT NOTICED THAT THE SUN VISOR WAS HANGING DOWN AND WOULD NOT CLOSE. THERE WERE NO WARNING INDICATORS ILLUMINATED. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE DEALER AND MANUFACTURER WERE NOT MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS 100,000.

ALL FOUR DOOR ELECTRONIC LOCKS HAVE FAILED WITHIN A 2 WEEK PERIOD. WHEN DRIVING, THE AUTO-LOCK FEATURE NO LONGER WORKS NOR DOES THE PARK AND AUTO-UNLOCK FEATURE. EXTREMELY DANGEROUS WHEN YOURE LOOKING TO PROVIDE SAFETY IN DANGEROUS NEIGHBORHOODS OR TRYING TO ESCAPE A VEHICLE IN AN ACCIDENT.

I HAD MY 2013 NISSAN MURANO REPAIRED FOLLOWING A RECALL INVOLVING THE POWER STEERING. THE WORK WAS COMPLETED ON 2/2/18. ON 4/11/2019 I COMPLETELY LOST POWER STEERING WHILE DRIVING HOME. THANKFULLY I WAS ON NEIGHBORHOOD STREETS AND NOT THE INTERSTATE. BY THE TIME I WAS ABLE TO PULL OVER SMOKE WAS COMING FROM UNDER THE HOOD OF MY CAR AND THERE WERE TWO LARGE PUDDLES OF FLUID UNDER THE FRONT END. AFTER HAVING THE CAR TOWED THE MECHANIC STATED THE CLAMP HAD APPARENTLY COME LOOSE AND RUBBED SEVERAL HOLES IN THE HOSE AND TUBE ASSEMBLY. IT WOULD SEEM THIS IS THE SAME PROBLEM FOR WHICH THE ORIGINAL RECALL WAS ISSUED.

PAINT DEFECT. SEVERAL LARGE AREAS OF PAINT CHIPPING AND FLAKING ON DOORS AND HOOD WITHOUT ANY OTHER PHYSICAL DAMAGE CORRESPONDING. THERE ARE SEVERAL LARGE AREAS WHERE THE PAINT JUST FALLS OFF WITH THE SLIGHTEST TOUCH,, IT IS DEFINITELY COMPROMISING THE APPEARANCE OF THE VEHICLE AS WELL AS THE STABILITY OF THE UNDERLYING BODY ALLOWING ELEMENTS TO REACH THE BARE METAL.

TRANSMISSION SLIPPING CODE P1778

MY 2013 MURANO WOULD NOT UNLOCK. SO I CALLED AAA ROADSIDE SERVICE. I WAS ABLE AFTER 10 MINUTES TO UNLOCK THE CAR CANCEL AAA. DRIVE DIRECTLY TO NISSAN DEALERSHIP THEY CHECK THE BATTERY NO PROBLEM.

PAINT PROBLEM. NISSAN IS HAVING PROBLEMS WITH WHITE PAINT AND TRANSPARENT BASE ACCORDING TO PAINT SHOPS. THIS ONE IN PARTICULAR IS PEELING THE HOOD, QUARTER PANELS AND NOW THE ROOF. NISSAN REFUSED TO FIX IT. REEDMAN DEALERSHIP ALSO REFUSED MY REQUEST.

ON 10/15/2018 MY WIFE HAD CALLED ME TO INFORM ME THAT HER 2013 MURANO WITHOUT ANY WARNING OR CHECK ENGINE LIGHT COMING ON HER ENGINE CUT COMPLETELY OFF AT 60 -65 MPH WHILE MERGING INTO THE EXPRESSWAY HAD THERE BEEN OTHER CARS AROUND MY WIFE WOULD HAVE WOUND UP IN A COLLISION. HAD OTHER CARS BEEN AT SAME SPEED COMING BEHIND HER I'M AFRAID IT WOULD HAVE BEEN A BAD ACCIDENT, MY WIFE FEARS DRIVING THIS VEHICLE FOR THIS REASON NOW. IT WAS A COMPLETE SHOCK TO HER FOR OUR GREAT RUNNING VEHICLE TO JUST SHUT OFF OUT OF THE BLUE NO WARNING.

DRIVING DOWN THE HIGHWAY WINDOWS CLOSED AC ON 65 MPH MODERATE TRAFFIC SUNROOF EXPLODED.

I DRIVE A 2013 NISSAN MURANO SV AWD WITH JUST OVER 72,000 MILES. BEFORE YESTERDAY, I NEVER HAD ONE ISSUE WITH THE VEHICLE. IT HAS BEEN VERY RELIABLE. WHILE DRIVING MURANO ON 8/22/18 IT SUDDENLY WOULD BARELY ACCELERATE WHEN PRESSING ACCELERATOR ON A CITY STREET. THE MURANO WHO JERK AND THE SPEED WOULD ONLY INCREASE SLOWLY. THE RPM'S THOUGH WOULD JUMP OVER 6000. ONCE VEHICLE GOT UP TO SPEED IT WOULD STAY IF LEFT ON CRUISE CONTROL. IF I HAD TO STOP AT A LIGHT/SIGN PROBLEM WOULD START ALL OVER AGAIN. I WOULD NOT TAKE ON FREEWAY DURING RUSH HOUR STOP AND GO TRAFFIC, SO I DROVE 32 MILES HOME ON SURFACE STREETS. IT TOOK ME 2 HOURS AND I IRRITATED MANY OTHER DRIVERS BECAUSE MY MURANO WAS BEING SO ERRATIC. IF I TRIED TO ACCELERATE AFTER IDLING AT A STOP IT WOULD JERK AND BARELY ACCELERATE. IF I STOPPED AND TURNED OFF THE ENGINE AT A STOP AND THEN RESTART AND PUT IN A DRIVE ONCE LIGHT WAS GREEN, THEN THE CAR WOULD STILL ACCELERATE SLOWLY; HOWEVER, IT WAS STILL SLUGGISH, JERKING AND RPM'S WERE HIGH. THE DEALERSHIP SAID NISSAN EXTENDED WARRANTY ON CVT TRANSMISSIONS FROM 08-12 TO 10 YEAR/100,000 MILE. I CANNOT FIND ANYTHING THAT OFFICIALLY STATE MODELS LATER THAN '12 ARE UNDER THIS WARRANTY; HOWEVER, THERE ARE MANY CONSUMER REPORTS DETAILING THE SAME ISSUES IN VEHICLES AFTER '12. SOMETHING NEEDS TO BE DONE TO SOLVE THIS DANGEROUS ISSUE. SINCERELY, [XXX] INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6). *TR

"POWER STEERING RECALL" WAS REPAIRED 2014, (2ND OR 3RD OWNER) AND RE-BROKE MAY 2018 WITH VEHICLE MILEAGE 60K MILES, NO WARNING LIGHTS CAME ON, WHILE I WAS ON A DANGEROUS DOWNHILL CURVE HAVING NO POWER STEERING AT ALL AND 15 MINUTES FROM HOME IN A REMOTE LOCATION, STEERING BECAME VERY STIFF. CAR HAD TO BE TOWED FOR REPAIRS AND BAD HISTORY WITH NISSAN DEALERSHIP-RHINELANDER WI SO TOOK TO LOCAL CHEVY DEALER WHO FIXED IT AGAIN. PRETTY SURE IT WILL NEED TO BE REPAIRED WITHIN NEXT 30K MILES AND REST OF ITS LIFETIME..

THE CAR WAS STATIONARY I HAD MY CONVERTIBLE TOP DOWN. UPON PUTTING IT UP . RIGHT BEFORE IT HITS THE WINDSHIELD IT SLAMS DOWN EXTREMELY HARD ON THE WINDSHIELD. COULD CAUSE BODILY INJURY OR DAMAGE TO WINDSHIELD.OR CAUSE THE TOP TO BREAK. WHICH MINE DID.

TL* THE CONTACT OWNS A 2013 NISSAN MURANO. WHILE DRIVING 25 MPH OUT OF A PARKING LOT, THE STEERING WHEEL BECAME DIFFICULT TO TURN. THERE WERE NO WARNING INDICATORS ILLUMINATED. THE CONTACT STATED THAT THE FAILURE RECURRED. ROTHROCK NISSAN (1648 PLAZA LN B, ALLENTOWN, PA 18104, (610) 439-8485) WAS CONTACTED, BUT THE DIAGNOSIS WAS UNKNOWN. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE AND DID NOT ASSIST. THE FAILURE MILEAGE WAS 59,000.

INTERMITTENT ELECTRICAL GROUND FAILURE WITH THE "BRAKE" AND "BATTERY" DASH LIGHTS. REPLACED THE ALTERNATOR AND BATTERY WITH NO RESOLUTION. IVE BEEN STRANDED TWICE ON THE SIDE OF THE ROAD AND TOWED TWICE TO THE SHOP WITH NO RESOLUTION. IVE CALLED NISSAN CUSTOMER SERVICE AND THEY ARE NOT AWARE OF THE PROBLEM DESPITE SEVERAL GOOGLE SEARCH RESULTS DESCRIBING THE SAME PROBLEM.

EXTREMELY DIFFICULT TO TURN STEERING WHEEL. ALL THE TIME.

DIFFICULTY WITH THE POWER STEERING. CHECKED FLUID LEVELS AND NONE IS LEAKING. MY CAR IS PART OF RECALL BUT MY VIN IS NOT ASSOCIATED. CAN I STILL HAVE MY CAR CHECKED? WHERE DOES THIS NEED TO BE DONE?

THERE WAS SUPPOSED TO BE A CLIP TO HOLD THE FLOOR MATS IN PLACE ON THE DRIVER'S SIDE. NISSAN DEALER REPLACED IT FOR FREE TWO YEARS AGO. THEY SAID IT WAS A RECALL. THE CLIP CAME OFF, AND THEY TOLD ME THEY HAVE TO CHARGE ME FOR THIS RECALL ITEM THIS TIME. THE MISSING CLIP CAUSES THE DRIVER'S SIDE FLOOR MAT TO MOVE UNDER THE GAS AND BRAKE PEDAL, MAKING IT A HAZARD. THE BRAKE PEDAL CAN'T ENGAGE PROPERLY, WHICH COULD RESULT IN AN ACCIDENT.

THE POWER STEERING PUMP, HOSE, AND RACK AND PINION ALL BROKE. ONLY 70,000 MILES ON THE VEHICLE WHEN MALFUNCTION OCCURRED.

PURCHASED 2013 MURANO PLATINUM IN APRIL 2014 WITH 25K MILES ON IT. WITHIN A FEW MONTHS, I HAD IT TO THE DEALER WITH A STEERING RACK PROBLEM BECAUSE THE POWER STEERING HAD FAILED. AFTER FIXED, I DIDN'T HAVE ANOTHER ISSUE WITH STEERING UNTIL SEP 2017 IN WHICH I COULDN'T TURN THE STEERING WHEEL AT ALL. IT HAD LOCKED UP WHILE I WAS TRAVELING FROM WORK TO HOME ON A SUNDAY MORNING. CAR WENT INTO DEALER FOR NEARLY 2 WEEKS AT LAKE MANAWA NISSAN WITH THEM TRYING TO INSTALL OEM PARTS THAT WERE FAILING. I HAVE A EXTENDED WARRANTY (HALO) AND SPENT $150 DEDUCTIBLE TO GET IT BACK. YESTERDAY, 12/28/17, WITH THE CAR HAVING 65K MILES, I WAS GOING 50-55MPH AROUND A 40-45 DEGREE TURN ON THE INTERSTATE, I LOST THE STEERING AGAIN. I'M A STRONG 50-YEAR OLD WOMAN. IT WAS EXTREMELY DIFFICULT TO GET THE STEERING WHEEL TO MOVE AT ALL. HAD GOT THE CAR MOSTLY OFF THE ROAD IN LEFT LANE, WITH MANY SEMI TRUCKS BEHIND ME, I'M LUCKY TO BE ALIVE. MADE IT TO THE RIGHT LANE AND THEN THE STEERING WAS GOOD FOR ABOUT TEN MINUTES THEN STARTED ACTING UP AGAIN. DROVE TO DEALER AND LEFT IT FOR THE NIGHT. I PICKED IT UP A FEW HOURS AGO. SINCE IT'S SNOWING HERE, I LET MY DAUGHTER USE IT AND SHE'S ALREADY CALLED ME STATING THE POWER STEERING IS STILL NOT RIGHT. I'LL BE RETURNING TO THE DEALER TOMORROW MORNING 12/30/17. I'M A REPEAT CUSTOMER OF THE DATSUN / NISSAN BRAND SINCE 1982 AND I DON'T BELIEVE MY LOYALTY IS BEING REWARDED. I BELIEVE THIS PROBLEM WILL INEVITABLY LEAD TO A CRASH WITH INJURIES, IF NOT A FATALITY.

THE DRIVER AND PASSENGER WINDOW VISORS ARE DEFECTIVE. THEY WILL NOT STAY UP AND THUS CREATE A SAFETY HAZARD WITH VISIBILITY. RIGHT NOW I HAVE THEM HELD UP WITH VELCRO BUT NOW THEY ARE RENDERED USELESS FOR BLOCKING THE SUN WHICH CREATES ANOTHER SAFETY HAZARD. I HAVE SPOKEN WITH A NISSAN DEALERSHIP ABOUT HAVING THEM REPLACED AND WAS QUOTED A PRICE OVER $500, AND ACCORDING TO THE EMPLOYEE THEY ARE THE EXACT SAME VISORS. WHY WOULD I WANT TO PAY TO REPLACE A FAULTY PRODUCT WITH THE EXACT SAME FAULTY PRODUCT? ACCORDING TO THE INTERNET AND THE DEALERSHIP THIS IS A COMMON PROBLEM WITH THESE VISORS YET NISSAN HAS NOT STEPPED IN TO MAKE IT RIGHT. THANK YOU FOR ANY HELP YOU CAN PROVIDE.

TL* THE CONTACT OWNS A 2013 NISSAN MURANO. WHILE DRIVING 65 MPH, THE CHECK ENGINE INDICATOR ILLUMINATED ON THE INSTRUMENT PANEL. THE CONTACT SEARCHED ONLINE AND FOUND THAT THERE WERE THREE OPEN RECALLS ASSOCIATED WITH THE VIN. THE VEHICLE WAS TAKEN TO THE DEALER (ALL PRO NISSAN OF DEARBORN, 24501 MICHIGAN AVE, DEARBORN, MI 48124). THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOT CONTACTED. THE FAILURE MILEAGE WAS 423,000.

THE VISOR BROKE OPEN ON THE BACKSIDE SOMEHOW AND. OW THE ONLY POSITIONS IT WILL WORK ARE COMPLETELY UNSAFE AS THEY OBSTRUCT MY VIEW. AND LIVING IN ARIZONA IT IS UNSAFE CERTAIN TIMES A DAY WHEN I CANNOT USE MY VISOR CORRECTLY TO BLOCK THE SUN. THE VISOR HAS ONLY UNDERGONE REGULAR USE AND JUST BROKE WHEN ATTENPIING TO BRING IT DOWN FOR USE ONE DAY.

TL* THE CONTACT OWNS A 2013 NISSAN MURANO. THE CONTACT STATED THAT THE DRIVER'S SIDE SUN VISOR DID NOT STAY UP, WHICH CAUSED VISIBILITY ISSUES FOR THE DRIVER. THE DEALER WAS CONTACTED AT 937-434-4723 AND INFORMED THE CONTACT TO BRING THE VEHICLE IN FOR A CHECK-UP. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS APPROXIMATELY 54,000. UPDATED 10/24/17*LJ *JS

DRIVER SIDE VISOR DROP BELOW I LEVEL AS YOUR DRIVING. MAKING IT A DISTRACTION HOLD THE VISOR IN PLACE.

1ST ...DRIVER SIDE SUNVISOR WITH COSMETIC MIRROR, FALLS DOWN WHILE DRIVING; OBSCURING THE OPERATORS FORWARD VISION. 2ND DRIVER SIDE SUNVISOR WITH COSMETIC MIRROR WILL NOT REMAIN UP IN THE PROPERLY SEATED POSITION.

THE SUN VISOR ON THE DRIVERS SIDE FEEL DOWN AS I WAS DRIVING ON THE HIGHWAY. IT BLOCK MY VISION FOR A FEW SECONDS AND ALMOST MADE ME CRASH INTO THE CAR IN FRONT OF ME. SCAREY

TRANSMISSION FAILURE @ 130K MILES. VEHICLE STOPS MOVING. ALMOST CAUSED AN ACCIDENT.

NISSAN TRANNY FAILURE. HARD SHIFTING AND STICKING. WAS TOLD BY MARTIN TRANNY THAT THIS IS DEALERSHIP ONLY AND HAVE BEEN TOLD BY THEM THAT AT LEAST 30 PROBLEMS HAVE BEEN REPORTED TO THEM AND THEY SENT THEM TO THE DEALERSHIP. THE DEALERSHIPS ARE FAILING TO REPORT THE NUMBERS IN REGARDS TO THE ISSUES WITH THE TRANNY.

POWER STEERING HOSE THAT GOES TO RACK AND PINION IS LEAKING. I CONTACTED SEVERAL LOCAL AUTO SHOPS (AUTO VICTORY, YOUNGSTEDTS, PRECISITION TUNE) AND THEY ALL FIND THE SAME ISSUE. ALL AUTO SHOPS MENTIONED THEY HAD DONE MULTIPLE POWER STEERING HOSE REPLACEMENTS FOR THIS SAME EXACT MODEL. IT APPEARS THIS IS A COMMON ISSUE IN 2013 NISSAN MURANO'S. THE AUTO SHOPS STATED IT IS PROBABLY RECALLED BY NOW BUT IT IS NOT. I AM MAKING THIS COMPLAINT SO THAT NISSAN CAN ASSUME RESPONSIBILITY OF THIS FACTORY DEFECT. ALL THESE CARS HAD LESS THAN 50K MILES ON THEM WHEN THIS PART BROKE DOWN.

THE BLUETOOTH RADIO SYSTEM MALFUNCTIONED DURING THE FIRST YEAR AND DEALER SERVICES WERE NOT KNOWLEDGABLE ABOUT THE DEFECT UNTIL 3 YEARS OUT. DIGITAL SYMBOLS FOR AIR/HEAT SOMETIMES NOT VISABLE AND RADIO NOT FUNCTIONING. DRIVER'S SIDE SUN VISOR FELL FROM THE ROOF AND I WAS ABLE TO REINSERT. BUT, DIFFICULT TO LOWER/RAISE. DEALER WANTS HUNDREDS TO REPLACE (NO REPAIR POSSIBLE). WIPERS SCRAPE/RUB THE GLASS TOO CLOSELY AS THOUGH TOO LARGE/TIGHT. MAKES TERRIBLE SCRAPING SOUND AND CLICKING NOISE WHEN IN USE, ALTHOUGH NEW. ALL ISSUES OCCUR WHETHER VEHICLE IS IN MOTION OR NOT.

2 SAFETY ISSUES: (A) PASSENGER SIDE SEATBELT FUNCTIONED FINE WHEN WE GOT OUT OF THE CAR AND UPON RETURN, WE WERE UNABLE TO PULL THE BELT OUT TO FASTEN. IT WAS LOCKED WITHIN ITS 'ROLL-UP' AREA. (B) BLIND-SPOT WARNING LIGHTS, TIRE AIR WARNING LIGHTS AND ETC. AS SEEN IN UPLOADED PHOTO STAY ON IN THE COLOR OF ORANGE. ALSO THE BRAKE LIGHT STAYS ON IN RED AFTER CAR IS STARTED. THESE FUNCTIONS DO NOT WORK AS WELL. NO AIR NEEDED IN TIRES: CHECKED THAT. NO ISSUES WITH BRAKES: CHECKED THAT. TAKING CAR TO SHOP FRIDAY.

TL* THE CONTACT OWNS A 2013 NISSAN MURANO. THE CONTACT STATED THAT THE SUN VISOR ON THE DRIVER'S SIDE FRACTURED WHILE DRIVING AT ANY SPEED. THE VEHICLE WAS TAKEN TO THE DEALER WHERE IT WAS DIAGNOSED THAT THE SUN VISOR CLIP WOULD NEED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 64,000....UPDATED 11/01/16 *BF *TR

THE BACK UP CAMERA ON THIS VEHICLE IS ALMOST USELESS DURING THE BRIGHT OF DAY. VERY CLOUDY, BUT WORKS GOOD IN DARK IF THERE IS A LITTLE LIGHT AROUND. BEEN IN OTHER CARS WITH GREAT CAMERAS. OTHER THAN THE HARD TO GET TOYO TIRES ON MY CAR, I LOVE THIS VEHICLE.

I TOO HAD THE SMELL OF ANIT-FREEZE FROM MY ENGINE COMPARTMENT. I TOOK IT TO NISSAN DEALER AND THEY (MASTER & REGULAR MECHANIC) SAID THE SAME THING. THE ANTI-FREEZE USED IN THEY'RE NEW CARS IS A TOTALLY DIFFERENT BLEND FROM THOSE USED IN YEARS PAST. IT'S A SWEETER SMELLING BLEND. THEY HAVE RECEIVED SEVERAL COMPLAINTS ABOUT IT AS WELL AS VISITS TO THE DEALERSHIPS ABOUT IT AND THERE'S NOTHING TO DO. IT'S CONSIDERED THE NEW NORMAL AND THERE IS NOTHING TO WORRY ABOUT. THIS IS TO REPLY TO COMPLAINT FILED BY A OWNER FROM TURLOCK, CA. NHTSA I.D. # 10649051 INCIDENT DATE: 06/21/2014 COMPLAINT DATE: 10/21/2014. I HAVEN'T HAD ANY PROBLEM WITH THE VEHICLE SINCE

ON 2/3 WHILE DRIVING THE CAR CUT OUT COMPLETELY, NO STEERING, NO BRAKES, NO POWER AT ALL. I MANAGED TO GET TO THE SIDE OF THE ROAD. TOWED TO DEALERSHIP WHERE PROBLEM WAS DIAGNOSED AS A BAD BATTERY. THE CAR 34 MONTHS OLD WITH APPROX. 30,000 MILES. TWO DAYS LATER 2/5, THE SAME PROBLEM OCCURRED. DRIVING ON THE HIGHWAY, CAR DIED OUT. NO BRAKES, NO POWER STEERING, NO POWER AT ALL. CAR WAS TOWED HOME AND IS CURRENTLY AT THE DEALERSHIP AWAITING A DIAGNOSIS. EXTREMELY DANGEROUS SITUATION

TL* THE CONTACT OWNS A 2013 NISSAN MURANO. WHILE DRIVING AT VARIOUS SPEEDS, THE ACCELERATOR PEDAL WAS DEPRESSED AND THE CONTACT HEARD A LOUD NOISE COMING FROM THE VEHICLE. THE FAILURE RECURRED NUMEROUS TIMES. THE VEHICLE WAS TAKEN TO A DEALER WHERE IT WAS DIAGNOSED THAT THE ROTORS FAILED AND NEEDED TO BE REPLACED ALONG WITH THE BRAKE PADS. THE VEHICLE WAS REPAIRED, BUT THE FAILURE RECURRED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS APPROXIMATELY 7,777.

TL* THE CONTACT OWNS A 2013 NISSAN MURANO. WHILE DRIVING AT 55 MPH, THE SUN ROOF EXPLODED. THE VEHICLE WAS TAKEN TO THE DEALER BUT WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS 41,000. THE VIN AVAILABLE.

I AGREE WITH THE COMPLAINT ABOUT THE BACKUP CAMERA VISIBILITY PROBLEM WITH EXCESSIVE GLARE AND DISTORTION. MY 2006 MURANO WAS SOMEWHAT BLURRY SO I WAS LOOKING FORWARD TO MY 2013 MURANO HAVING A MUCH IMPROVED CAMERA SIMILAR TO MY FRIEND'S 2013 HONDA ACCORD, BUT TO MY DISMAY MY CAMERA VISIBILITY IS EVEN WORSE THAN BEFORE, ESPECIALLY IN THE RAIN WHEN IT IS NEEDED THE MOST FOR SAFETY.

I TOO WOULD LIKE TO STATE HOW BAD THE BACKUP CAMERA IS. THE VISIBILITY ON IT IS VERY POOR ON DARK RAINY DAYS AND IN BRIGHT SUNLIGHT. THEREFORE, NOT GOOD VIEW MUCH OF THE TIME!!! I HAD THE OCCASION TO BE IN A HYUNDAI RENTAL CAR AND THEIR CAMERA IS AWESOME!!! IT WAS A PANORAMIC VIEW THAT WAS CLEAR ALL THE TIME. IT ALMOST LOOKED LIKE IT WAS AN HD VIEW. NISSAN YOU NEED TO STUDY HYUNDAI'S CAMERA AND MAKE YOURS OVER!!! THIS IS MY SECOND MURANO, 2010 & 2013, AND BOTH CAMERAS WERE BAD. OTHER THAN THIS, I LOVE MY VEHICLE AND THE ONE BEFORE!!!

I GOT THIS VEHICLE IN APRIL 2013 AND COMPLAINED 9 MONTHS LATER SOMETHING WRONG AS I WAS DRIVING DOWN THE STREET MY HUSBAND AND I SMELL SOMETHING BURNING INSIDE THE TRUCK. WE BEGIN TO SEE SMOKE COMING FROM THE CENTER CONSOLE AREA BETWEEN BOTH SEATS. NEITHER MY HUSBAND OR I SMOKE, I CONTACT NISSAN CONCERNING THIS MATTER MANY TIMES AND TALK TO [XXX]THE SERVICE MANAGER AND WAS TOLD TO BRING IT IN. WHERE THEY KEPT THE VEHICLE AND ON RETURNING IT TO US WAS TOLD THAT THE VEHICLE WAS FIX. TIMES BEFORE THIS I HAVE CALL ABOUT THE SAME PROBLEM AND FEW TIME AFTER THIS. I HAVE SPOKE TO SOMEONE IN THE SERVICE DEPARTMENT AND ON THE SALE FLOOR. MY THREE GRANDCHILDREN BE IN THIS VEHICLE 75% OF THE TIME AND IT IS A SAFETY PROBLEM AND AS OF THIS DATE 8 JAN 2015 IT IS IN THE SHOP FOR THE SAME PROBLEM BEEN THERE SINCE THE 5 JAN 2015. TALK TO [XXX], GENERAL MANAGE AND [XXX], SERVICE MANAGER. WE CAN NOT RIDE THIS VEHICLE THAT SEEM TO SMOKE ALL THE TIME. SO WHAT ARE NISSAN WAIT FOR A FAMILY OF 6 TO DIE IN IT. THIS VEHICLE IS NOT 2 YEARS OLD YET AND BEFORE IT WAS A YEAR WE HAD THIS PROBLEM. BEEN IN THE SHOP FOR THE HEATER CUTS OFF AND ON WHILE DRIVING WITHOUT TOUCHING IT, ALSO BACK HATCH PROBLEM THAT HAD TO BE REPLACED. TO MANY PROBLEM TO SAY THIS WAS A NEW VEHICLE. I NEED THE HELP IT IS A SAFETY PROBLEM FOR MY FAMILY TO DRIVE THIS VEHICLE. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6). *TR

MOONROOF SHATTERED WHILE DRIVING ON HIGHWAY, HEARD LOUD NOISE AND BROKEN GLASS FELL INTO FRONT CONSOLE AND SEATS. NO OTHER VEHICLES IN CLOSE VICINITY. *TR

1ST ISSUE:......COOLANT SMELL. DEALER SAID COULD NOT FIND (ACKNOWLEDGED SMELL). TOPPED OFF SURGE TANK. COOLANT STILL DROPPING OVER TIME......; REVIEWED: FOUND COOLANT LEAK ON PASSAGES SIDE (FIRE WALL SIDE) MID ENGINE ABOVE EXHAUST 9" INCHES...... VIEWABLE FROM BOTTOM OF ENGINE LOOKING UP BETWEEN EXHAUST AND FRAME LINE (LIGHT IS REQUIRED)....... CANNOT SEE SOURCE. WILL NEED BORE SCOPE TO FURTHER REVIEW........ PLAN TO TAKE BACK TO DEALER WITH INFO....... BLUE COLORED COOLANT IS NOT STAINING AREA WELL...... SUGGEST: PRESSURE CHECK COOLANT SYSTEM, THIS WILL FORCE THE COOLANT TO DRIP WHILE LOOKING UP. SORRY DEALERSHIP I AM A 3RD GENERATION MECHANIC WHO WORKS FOR THE GOVERNMENT........................ 2ND ISSUE:......TRANSAXLE FLUID IS LEAKING OUT OF WEEP HOLE. SEAL IS SUSPECTED OF FAILING. FROM BOTTOM VIEW LOOK UP AT TRANSAXLE WEEP HOLE, WITH ASSOCIATED OIL AND DIRT DEPOSITS FROM OIL SEEPAGE. WILL TAKE BACK TO DEALERSHIP........... INSPECTION: FLASH LIGHT LOOKING UNDER ENGINE (CENTER) 3' FEET BACK ANY OIL OR DIRT BUILD UP IS A SUSPECTED LEAK (DIRT STICKS TO OIL)...... SUSPECTED DOWN TIME 2 WEEKS FOR REPAIRS....... FAILURE TO REPAIR: I SUSPECT AND BELIEVE THIS MIGHT CAUSE TRANSAXLE TO FAIL POSSIBLY LOCKING FRONT WHEEL AND LOSS OF CONTROL ISSUE TO OCCUR. *TR

2012 WHICH I PREVIOUSLY OWNED AND 2013 NISSAN MURANO WHICH THEY REPLACED HAS A ANTIFREEZE, SMELL COMING FROM ENGINE THAT THEY CANNOT SEEM TO FIND AND NISSAN CLAIMS IT IS A NORMAL SMELL AND THAT WE HAVE TO JUST DEAL WITH IT. *TR

WHEN STOPPED ON AN UPHILL IN DRIVE, CAR ROLLS BACKWARD WHEN I STEP OFF THE BRAKE BEFORE I CAN STEP ON THE GAS. ON A STEEP HILL, REQUIRES COORDINATING KEEPING ONE FOOT ON BRAKE WHILE STEPPING ON GAS TO MOVE FORWARD. TESTED ON AN EMPTY HILL, CAR ROLLED BACK ALL THE WAY DOWN UNTIL I BRAKED. TEST DROVE WITH DEALER'S TECHNICIAN, HE SAID THIS WAS NORMAL OPERATION "FEATURE" OF THIS TRANSMISSION. IF SO, IS THIS WHAT I TELL THE CAR BEHIND ME ON THE HILL WHEN I ROLL INTO IT..OR THE CHILD WHO SCOOTS BEHIND ME TO CATCH THE SCHOOL BUS? DEFINITELY A SAFETY ISSUE!! *TR

T BONED BY A MAIL TRUCK BROKE MY ARM LEG TIBIA DISLOCATED FEMUR SHOULDER BROKEN PELVIS. *TR

THE CAR WAS PUT IN REVERSE AND THERE WERE NO OVERHEAD STREET LAMPS. NOTHING COULD BE SEEN BUT A GLARE FROM THE GUIDE LINES ON THE SCREEN. YOU CAN'T TELL IF YOU ARE BACKING UP ON GRASS OR PAVEMENT. YOU CAN NOT TELL IF THERE IS A MAIL BOX, SPRINKLER, DOG OR CHILD BEHIND YOUR CAR AT NIGHT. THE CAMERA WORKS BUT IS BLURRY DURING DAYLIGHT HOURS. *TR