2013 Volvo S80 4 DR AWD

TL* THE CONTACT OWNS A 2013 VOLVO S80. THE CONTACT STATED THAT THE RADIATOR ANTI-TAMPERING DEVICE WAS FAULTY, THE CHECK ENGINE INDICATOR ILLUMINATED, AND THE VEHICLE OVERHEATED. THE READING INDICATED THAT THERE WAS AN ISSUE WITH THE "ANTI-TAMPER SWITCH FOR RADIATOR." THE DEALER (VOLVO CARS ANNAPOLIS, 333 BUSCHS FRONTAGE RD, ANNAPOLIS, MD 21409, (410) 349-8800) STATED THAT THE VEHICLE WAS NOT INCLUDED IN A RECALL; THEREFORE, THE CONTACT WOULD HAVE TO PAY FOR THE REPAIRS. THE MANUFACTURER STATED THE SAME THING AS THE DEALER. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE FAILURE MILEAGE WAS 57,000. *TT*JB

SUNROOF EXPLODED WHILE DRIVING DOWN THE INTERSTATE IN AN OPEN RURAL AREA WITHOUT ANY SORT OF OUTSIDE FORCE.

ABOUT 6 WEEKS AGO THE CHECK ENGINE LIGHT WENT ON IN MY VOLVO. I WENT TO AN AUTO SHOP AND THE SCAN READ "FAULTY RADIATOR ANTI-TAMPER DEVICE." I THEN RESEARCHED THE PROBLEM AND FOUND THAT VOLVO HAD A RECALL (TJ27910) THE 2013 S80 WAS EFFECTED BY THIS RECALL. I CALLED THE DEALER AND MY CAR WAS SUPPOSEDLY NOT ON THE RECALL LIST EVEN THOUGH I HAD THE SAME ISSUE. VOLVO WOULD NOT HONOR THE RECALL AND STATED THAT I WOULD HAVE TO HAVE THE CAR RE-SCANNED AND THE SOFTWARE ISSUE WOULD BE RESET AT MY COST. ACCORDING TO VOLVO EVEN THOUGH MY CAR HAS THE ISSUE AS THE SAME MODELS WITH THE RECALL SINCE MY VIN DOESN'T MATCH UP I AM LIABLE FOR THE COST. ACCORDING TO THE DEALER, AND THE VOLVO CUSTOMER SERVICE IT IS IMPOSSIBLE THAT VOLVO MADE AN ERROR BY NOT INCLUDING MY CAR. I AM HOPING YOU CAN ASSIST IN ENCOURAGING VOLVO TO TAKE RESPONSIBILITY. THANK YOU.

TL* THE CONTACT OWNS A 2013 VOLVO S80. THE CONTACT STATED THAT UPON DRIVING OVER UNLEVELLED GROUND, THE VEHICLE SWAYED SEVERAL TIMES WITHOUT WARNING. THE VEHICLE WAS TAKEN TO THREE DIFFERENT DEALERS WHERE VARIOUS REPAIRS WERE COMPLETED BUT A PERMANENT REPAIR WAS UNABLE TO BE PROVIDED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS NOT AVAILABLE.

THE CHROME TRIM ON OUR CONSOLE HAS PEELED BACK VERY SLIGHTLY AND HAS A VERY SHARP EDGE IT HAS CUT OUR HANDS MULTIPLE TIMES AND HAS TOOK OUT CHUNKS OF OUR SKIN IT IS VERY PAINFUL AND UNNESSARY WE HAVE HAD THE CAR BRAND NEW A DEALER DEMO SINCE DECEMBER 2013 WE ARE VERY UNHAPPY BECAUSE WE HAVE BEEN LOYAL VOLVO CUSTOMERS SINCE 2005 WE HOPE VOLVO WILL RECALL THESE VEHICLES AND FIX THEM APPROPRIATELY BECAUSE VOLVOS ARE NOT CHEAP CARS AND WE LOVE ARE CAR EXECPT THE FACT OUR HANDS ARE GETTING SEVERELY CUT

THE CHROME FOIL DECORATION ON THE STEERING WHEEL TRIM IS DELAMINATING, CAUSING A SHARP EDGE WHERE THE FOIL HAS PULLED AWAY FROM THE PLASTIC SUBSTRATE. THIS IS HAPPENING AT THE OUTSIDE EDGE OF THE STEERING WHEEL, WHERE THE HANDS COME IN CONTACT WITH IT. IN THE COURSE OF DRIVING THE CAR AND TURNING THE WHEEL, THE SHARP EDGE HAS CUT MY HANDS AND THOSE OF MY WIFE ON SEVERAL OCCASIONS. THE DEALER SAYS THAT THIS IS A CHRONIC PROBLEM AND THAT THE MANUFACTURER IS UNABLE TO KEEP UP WITH THE DEMAND TO REPLACE THE DEFECTIVE PART. THE PART IS ON BACK ORDER AND OUR VEHICLE IS STILL NOT REPAIRED. *TR