EN

2014 Audi A6 4 DR AWD

4
Recalls
30
Complaints
Overall rating

Safety Ratings.

NHTSA’s 5-Star Safety Ratings help consumers compare vehicle safety when searching for a car. More stars mean safer cars.

Frontal Crash
Side Crash
Rollover
Overall Front Star Rating

Combines Driver and Passenger star ratings into a single frontal rating. The frontal barrier test simulates a head-on collision between two similar vehicles, each moving at 35 mph.

Front Driver Side
Front Passenger Side
Overall Side Star Rating

Combines Side Barrier and Side Pole Star Ratings into a single side rating.

Driver
Passenger
Overall Side Pole Star Rating

Combines Side Barrier and Side Pole Star Ratings into a single side rating.

Rollover Star Rating

The Rollover Resistance test measures the risk of rollover in a single-vehicle, loss-of-control scenario.

Rollover Risk: 9%

Complaints
Recalls

30 Complaints

for 2014 AUDI A6
01/04/2022
Components: STEERING
Incident Date: 09/21/2021
Crash: No
Fire: No
Vehicle Identification Number: wauhgafc7en******
Summary

Audi sent a notice in June 2021 regarding the issuance of a limited extended warranty coverage for Electromechanical Steering Unit for certain 2011-2016 model year A4, A4 Allroad, A5, S5, RS5, Q5, SQ5, A6, S6, A7, RS7, A8, and S8 vehicles. The letter stated that "Audi has determined that it is possible for the Electromechanical steering unit to malfunction in some vehicles, causing the electromechanical steering warning lamp in the instrument cluster to illuminate due to the presence of specific fault codes resulting from this malfunction." The letter provided consumers with repairs under warranty, but was unclear about requiring the repairs to be completed at an Audi authorized facility. The letter implies that the issue is the illumination of the warning lamp on the instrument panel, but fails to warn consumers of the actual impact to the usability of the vehicle when the fault is triggered. I experienced first hand that the illumination of the light renders the car inoperable as the power steering mechanism no longer works and the vehicle is nearly impossible to steer and control. The warning also directs the driver to drive to the nearest Audi repair center, which is not feasible given the difficulties to steer. The nearest facility was also 15 miles away. After attempting to drive home, the instrument panel warned me to stop driving the car. In less than 1/2 mile the instruction on the panel went from drive to nearest facility to stop driving. The warning for this fault and subsequent loss of steering happens instantaneously. The driver is unable to do much, but to safely pull over into an area that the car can be towed from. Moreover, I repaired the vehicle at a local dealership and Audi refuses to reimburse me as their forms lead me to believe it would be. Audi should have issued a recall to correct a problem that they were aware poses a significant safety concern instead of extended warranty with stipulations carved out. Please help me make this right.

02/16/2021
Components: STEERING
Incident Date: 02/11/2021
Crash: No
Fire: No
Vehicle Identification Number: WAUHGAFC0EN******
Summary

RECEIVED STEERING MALFUNCTION - DO NOT DRIVE WARNING ON DASH. LOST POWER STEERING ON THE CAR WHEN I STARTED THE CAR. WAS BARELY ABLE TO TURN THE STEERING WHEEL. FORTUNATELY, I WAS IN A PARKING LOT. HAD THE VEHICLE TOWED TO THE AUDI DEALER. THEY TOLD ME THIS WOULD BE A $5100 REPAIR. BASICALLY REPLACE THE ENTIRE STEERING RACK. THE CAR ONLY HAS 49K MILES ON IT AND IS IN EXCELLENT CONDITION. AT THIS TIME, AUDI AND DEALER ARE ONLY REDUCING THE COST TO $3000. I READ IN FORUMS THAT THIS HAS HAPPENED TO OTHERS WHILE THEY WERE DRIVING AND WERE LUCKY ENOUGH TO STEER THE CAR TO THE SIDE OF THE ROAD. IT APPEARS THIS HAS HAPPENED IN THE PAST ON SEVERAL AUDI'S. A VERY DANGEROUS PROBLEM TO HAVE AND NOT BEING DEALT WITH APPROPRIATELY.

10/29/2020
Components: SEATS
Incident Date: 10/22/2020
Crash: No
Fire: No
Vehicle Identification Number: WAUGFAFC4EN******
Summary

RECALL WAS SENT 2018 WHILE SERVICE MEMBER WAS IN EUROPE AND EUROPE DEALER WILL NOT REPAIR RECALL THEY SAID ONLY IN US IS IT A RECALL.

07/02/2020
Components: FUEL/PROPULSION SYSTEM
Incident Date: 07/02/2020
Crash: No
Fire: No
Vehicle Identification Number: WAUFGAFC7EN******
Summary

IN THE SUMMER MONTHS, MY 2014 AUDI A6 DEVELOPS FUEL-LIKE FUMES FILLING THE CABIN AND TRUNK. THE FUMES BECOME MORE INTENSE/PRONOUNCED WHEN I ACCELERATE FROM A STOP OR WHEN MOVING THROUGH TRAFFIC. SEVERAL TIMES IN 2019, MY AUDI HESITATED THEN STOPPED TWICE IN TRAFFIC. ONCE ON A CITY ROAD AND THE OTHER TIME ON THE LEFT LANE OF A HIGHWAY. AUDI SERVICE DIAGNOSED A GAS PUMP ISSUE. HOWEVER, A REPLACEMENT GAS PUMP DID NOT FULLY PREVENT GAS FUMES FROM DEVELOPING IN THE CAR. I BELIEVE THIS IS RELATED TO NHTSA CAMPAIGN ID 17V781000/VOLKSWAGEN 20AR. BUT, I'VE BEEN TOLD OTHERWISE FROM THE DEALERSHIP AND YOUR SITE. *TR

04/06/2020
Components: FUEL/PROPULSION SYSTEM
Incident Date: 08/22/2019
Crash: No
Fire: No
Vehicle Identification Number: WAUDFAFC9EN******
Summary

TL* THE CONTACT OWNS A 2014 AUDI A6. CONTACT STATED THAT WHILE DRIVING AT 40 MPH, THE VEHICLE LOSS MOTIVE POWER AND JERKED WITH THE CHECK ENGINE WARNING LIGHT ILLUMINATED. THE CONTACT ALSO MENTIONED AN ABNORMAL ODOR INSIDE THE VEHICLE. THE CONTACT VEERED TO THE SHOULDER OF THE ROADWAY, TURNED THE VEHICLE OFF AND BACK ON WHICH FAILED TO RESUME BACK TO NORMAL. THE CONTACT DEPRESSED THE ACCELERATOR WHICH FAILED TO EXCEED 40 MPH. THE VEHICLE WAS TAKEN TO RIDGELAND AUTO WORLD (750 RIDGEWOOD RD, RIDGELAND, MS 39157, (601) 899-8500), WHERE THE VEHICLE WAS DIAGNOSED HOWEVER, THE MECHANIC WAS UNABLE TO DUPLICATE THE FAILURE. THE VEHICLE WAS THEN TAKEN TO AN INDEPENDENT MECHANIC WHO DIAGNOSED THE VEHICLE, AND DETERMINED THAT THE WATER PUMP AND A LEAKING FUEL LINE NEEDED TO BE REPLACED WHICH WAS STILL PENDING. THE VEHICLE WAS NOT INCLUDED IN NHTSA CAMPAIGN NUMBER: 17V781000 (FUEL SYSTEM, GASOLINE). THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 109,000.

01/13/2020
Components: FUEL/PROPULSION SYSTEM
Incident Date: 01/10/2020
Crash: No
Fire: No
Vehicle Identification Number: WAUGFAFC3EN******
Summary

I HAVE A FUEL LEAKAGE ON THE LOWER RIGHT SIDE OF MY VEHICLE AND AS SOON AS I PARK THE VEHICLE I CAN FEEL THE FUEL SMELL ALL AROUND MY VEHICLE. I HAVE GIVEN MY VEHICLE TO AUTHORIZED AUDI DEALER (BELL AUDI,EDISON) AND THEY NEVER SAID ANYTHING ABOUT THE RECALL GOING ON AUDI VEHICLES

12/18/2019
Components: STEERING
Incident Date: 12/17/2019
Crash: No
Fire: No
Vehicle Identification Number: WAUFGAFC3EN******
Summary

WHILE DRIVING MY 2014 A6 AUDI STEERING GOT ALERT ON THE ELECTRONIC STEERING DO NOT DRIVE TAKE TO AUDI DEALERSHIP. I HAD NO POWER STEERING AND WAS EXTREMELY VERY DIFFICULT TO STEER TO MAKE IT HOME.

12/18/2019
Components: STEERING
Incident Date: 12/17/2019
Crash: No
Fire: No
Vehicle Identification Number: WAUFGAFC3EN******
Summary

MY 2014 A6 AUDI RESULTED IN A FAILURE OF THE ELECTRIC POWER STEERING ASSIST SYSTEM WHICH CAUSE LOSS OF POWER STEERING. IT TOOK EVERYTHING I HAD TO STEER IT HOME. I WAS GIVEN A MESSAGE NOT TO DRIVE AND TO CONTACT THE DEALERSHIP.

12/04/2019
Components: AIR BAGS
Incident Date: 10/01/2019
Crash: No
Fire: No
Vehicle Identification Number: WAUHGAFC0EN******
Summary

ON 12/3/19 OUR CAR WAS TAKEN TO A CERTIFIED AUDI DEALER FOR HAVING THE AIRBAG LIGHT ON INDICATING A SAFETY ISSUE. THE AUDI TECH #293N FOUND THE PASSENGER OCCUPANT DETECTION CONTROL MODULE FAULTY AND OFFERED TO REPLACE THIS PART FOR $1,172.60. THERE IS A RECALL FOR A6 MODEL YEARS, HOWEVER OUR CAR IS NOT INCLUDED, YET OUR PODS CONTROL MODULE HAS FAILED. WE HAVE SPOKEN WITH AUDI SUPPORT AND WAS TOLD CLEARLY THAT OUR VIN NUMBER IS NOT INCLUDED. WE ARE THE ORIGINAL OWNER AND THE CAR IS IN EXCELLENT CONDITION FOR A 2014. WE ARE VERY CONCERNED ABOUT THE SAFETY OF OUR FRONT SEAT PASSENGER IN OUR AUDI A 6 AND HAVE BEEN TOLD BY CUSTOMER SERVICE THAT THIS CAN CAUSE THE AIRBAG TO NOT DEPLOY PROPERLY WHEN IN A COLLISION. AUDI HAS INCORRECTLY CONCLUDED THAT ONLY MODELS WITH BASIC SEATS ARE RECALLED. HOWEVER THIS EXACT PROBLEM HAS OCCURRED WITH OUR VEHICLE. I HAVE ATTACHED A PHOTO OF THE REPAIR BILL ESTIMATE FROM THE DEALER. I AM REQUESTING THAT AUDI INCLUDE ALL 2014 A 6 VEHICLES IN THIS RECALL AND REPAIR OUR CAR DUE TO THIS FAULTY PART. THANK YOU FOR YOUR ASSISTANCE WITH THIS VERY IMPORTANT SAFETY MATTER.

07/30/2019
Components: STEERING
Incident Date: 07/29/2019
Crash: No
Fire: No
Vehicle Identification Number: WAUFFBFC3EN******
Summary

2014 AUDI A6 STEERING CONTROL FAILED WHILE IN MOTION IN A RESIDENTIAL AREA. THERE WAS NO POWER STEERING AVAILABLE TO ASSIST IN PARKING THE VEHICLE. THE VEHICLE THAN INFORME THE DRIVER TO STOP DRIVING AND HAVE THE VEHICLE TAKEN TO THE DEALER. THE VEHICLE WAS RECENTLY SERVICED IN MAY. THE VIHICLE IS NOT DRIVEN HARD AND ONLY HAD APPROXIMATELY 36,000 MILES.

07/23/2019
Components: STEERING
Incident Date: 07/21/2019
Crash: No
Fire: No
Vehicle Identification Number: WAUFGAFC5EN******
Summary

STEERING SYSTEM FAILURE AFTER DRIVING THROUGH A PUDDLE. $4400 REPAIR. WHOLE STEERING RACK REPLACEMENT. WHEN STEERING FAILS IT IS HARDER TO STEER THAN A MANUAL TRUCK FROM THE 60'S. THE VEHICLE WAS IN MOTION ON A HIGHWAY BUT CLOSE TO AN EXIT. MY WIFE WAS LUCKY TO NOT HAVE BEEN HURT.

02/26/2019
Components: AIR BAGS
Incident Date: 06/11/2018
Crash: No
Fire: No
Vehicle Identification Number: WAUGFAFC9EN******
Summary

18V370 RECALL GOING ON FOR MONTHS AND MONTHS. I WANT A FINAL FIX AND NOT TEMPORARY.

02/08/2019
Components: AIR BAGS
Incident Date: 02/04/2019
Crash: No
Fire: No
Vehicle Identification Number: WAUCFAFC7EN******
Summary

TAKATA AIRBAG REPLACEMENT NOT AVAILABLE FOR MONTHS NOW.....SAFETY RECALL 74D5- PODS NHTSA: 18V370.... I KEEP CALLING AUDI TO FIX PROBLEM, TO NO AVAIL.

12/17/2018
Components: SERVICE BRAKES
Incident Date: 12/05/2018
Crash: No
Fire: No
Vehicle Identification Number: WAUFGAFC0EN******
Summary

ALL FOUR BRAKES ROTORS WERE WARPED AT 37K AND HAD THEM REPLACED. NOW THE DEALERSHIP IS TELLING ME THE FRONT ONES ARE WARPED AGAIN AFTER 12K MILES. CAR VIBRATES WHEN YOU BRAKE.

09/26/2018
Components: ENGINE
Incident Date: 09/23/2018
Crash: No
Fire: No
Vehicle Identification Number: WAUGFAFC7EN******
Summary

TL* THE CONTACT OWNS A 2014 AUDI A6. THE CONTACT STATED THAT THE COOLANT PUMP WAS LEAKING. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 18V229000 (ENGINE). THE DEALER (AUDI ARLINGTON, 3200 COLUMBIA PIKE, ARLINGTON, VA 22204, (703) 739-7460) WAS CONTACTED. A LOANER VEHICLE OPTION WAS NOT PROVIDED. THE MANUFACTURER WAS CONTACTED AND WAS UNABLE TO PROVIDE A REASONABLE TIME FRAME TO SUPPLY THE PART. THE APPROXIMATE FAILURE MILEAGE WAS 20,000. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.

08/17/2018
Components: ENGINE
Incident Date: 08/17/2018
Crash: No
Fire: No
Vehicle Identification Number: WAUGFAFC4EN******
Summary

TL* THE CONTACT OWNS A 2014 AUDI. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 18V229000 (ENGINE AND ENGINE COOLING); HOWEVER, THE PARTS TO DO THE REPAIR WERE UNAVAILABLE. THE DEALER (AUDI ROCHESTER, 3955 W HENRIETTA RD, ROCHESTER, NY 14623, 585-334-1600) WAS CONTACTED AND CONFIRMED THAT PARTS WERE NOT AVAILABLE FOR THE RECALL REPAIR. THE MANUFACTURER WAS NOT CONTACTED. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.

06/29/2018
Components: AIR BAGS
Incident Date: 06/29/2018
Crash: No
Fire: No
Summary

TL* THE CONTACT OWNS A 2014 AUDI A6. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 18V370000 (AIR BAGS); HOWEVER, THE PART TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE DEALER (AUDI GLENWOOD SPRINGS, 100 RIVERINE RD, GLENWOOD SPRINGS, CO 81601, (970) 945-5200) WAS CONTACTED AND CONFIRMED THAT THE PARTS WERE NOT AVAILABLE FOR THE RECALL REMEDY. THE MANUFACTURER WAS NOT MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. THE VIN WAS NOT AVAILABLE.

06/14/2018
Components: UNKNOWN OR OTHER
Incident Date: 06/12/2018
Crash: No
Fire: No
Vehicle Identification Number: WAUGFAFC4EN******
Summary

AFTER RUN COOLANT PUMP

02/28/2018
Components: STRUCTURE
Incident Date: 06/01/2015
Crash: No
Fire: No
Vehicle Identification Number: WAUGFAFC3EN******
Summary

TL* THE CONTACT OWNS A 2014 AUDI A6. THE CONTACT STATED THAT DUE TO A VOID ON THE FLOORBOARD, HER SHOE HEELS PIERCED THROUGH THE MAT AND ONTO THE FLOORBOARD. THE CONTACT REPLACED THE ORIGINAL MAT WITH A RUBBER MAT, BUT THE FAILURE RECURRED. THE VEHICLE WAS TAKEN TO AUDI ANNAPOLIS (1833 WEST STREET, ANNAPOLIS, MD 21401) WHERE THE TECHNICIAN OFFERED NO SOLUTION OTHER THAN TO RE-CARPET THE FLOOR AT HALF PRICE. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE AND SUPPORTED THE DEALER'S RECOMMENDATION. THE VEHICLE WAS NOT REPAIRED. THE FAILURE MILEAGE WAS APPROXIMATELY 15,000.

12/10/2016
Components: SERVICE BRAKES
Incident Date: 12/01/2016
Crash: No
Fire: No
Vehicle Identification Number: WAUGFAFC0EN******
Summary

A FEW TIMES WHEN SLOWLY GLIDING TO A STOP (RED LIGHT OR STOP SIGN) WHEN STEPPING ON THE BRAKE PEDAL IT SEEMS TO GO TO THE FLOOR AND NEEDS TO BE PUMPED IN ORDER TO STOP. IT'S A SCARY SITUATION. I CANNOT MAKE IT HAPPEN. IT DIDN'T SEEM TO HAPPEN UNTIL I HAD THE BRAKE FLUID CHANGED DURING ROUTINE MAINTENANCE AT AUDI. I REPORTED THE PROBLEM TO DEALER WHERE THE WORK WAS DONE AND THEY SAID THAT THEY REDID THE FLUID CHANGE BUT THE PROBLEM HAS RE-OCCURRED A COUPLE OF TIMES. ALSO, IT SEEMS THAT WHEN SITTING IN THE CAR WITH IT IDLING I CAN JUST ABOUT PRESS THE BRAKE PEDAL TO THE FLOOR.

08/11/2016
Components: UNKNOWN OR OTHER
Incident Date: 07/20/2016
Crash: Yes
Fire: No
Vehicle Identification Number: WAUGFAFC1EN******
Summary

AT 5PM ON JULY 20, 2016 I DROVE MY A6 TO THE HOME OF MY GRANDDAUGHTERS FRIEND, THEY ARE BOTH 15 YRS. OLD AND WERE IN THE CAR AT THE TIME, TO DROP HER OFF . I PULLED INTO THE DRIVEWAY AND WHEN I PUT THE CAR INTO PARK IT LUNGED, AT A FAST RATE, FORWARD SMASHING INTO A RAILROAD TIE RETAINING WALL AND THEN FLEW INTO REVERSE. DURING THIS ENTIRE TIME MY FOOT WAS ON THE BRAKE AND THE SHIFT WAS IN PARK. AS THIS WAS HAPPENING THERE WAS ALSO A LOUD GRINDING NOISE COMING FROM THE CAR. SO LOUD THAT 2 NEIGHBORS CAME RUNNING OUT OF THEIR SEPARATE HOUSES. I PULLED THE EMERGENCY BRAKE LEVER AND THE CAR STOPPED. IT HAD GONE BACKWARDS DOWN THE DRIVEWAY, ABOUT 10 TO 15 FEET, INTO THE STREET AND BACK OVER A CURB AT SUCH A RATE THAT THE BACK TIRE BLEW OUT. IT CAME TO A STOP ON THE LAWN JUST MISSING A TREE TRUNK BY A FOOT. THE CAR WAS TOWED BY AN AUDI DEALER AND A WEEK LATER AUDI SENT AN ENGINEER FROM AUBURN HILLS, MI TO LOOK AT IT. THEY SAID THERE'S NOTHING WRONG WITH IT. THE POLICE WERE CALLED TO THE SCENE AND I HAVE A POLICE REPORT. THE POLICEMAN DROVE THE VEHICLE OFF THE LAWN AND HE ALSO HEARD A GRINDING NOISE. I WILL NOT DRIVE THIS VEHICLE AGAIN. IT IS A DEATH TRAP. I BELIEVE SOMETHING WENT WRONG WITH EITHER THE COMPUTER OR SOME OTHER ELECTRONIC PART. THE CAR ACTED COMPLETELY ON IT'S OWN. MY HUSBAND AND I HAVE HAD AT LEAST 8 TO 10 AUDI'S OVER THE YEARS AND NOTHING LIKE THIS HAS EVER HAPPENED TO US BEFORE. WE'VE ALSO HAD MANY OTHER TYPES OF VEHICLES. WHAT CAN WE DO?

01/27/2016
Components: FUEL/PROPULSION SYSTEM
Incident Date: 01/21/2016
Crash: No
Fire: No
Vehicle Identification Number: WAUFFAFC5EN******
Summary

THERE IS A FUEL SMELL INSIDE THE CAR AND IN THE GARAGE WHERE IT IS PARKED. IN STOP AND GO TRAFFIC MOVING AT 5-10 MILES PER HOUR, THE SMELL IS VERY NOTICEABLE INSIDE THE CAR.

05/04/2015
Components: STRUCTURE
Incident Date: 05/04/2015
Crash: No
Fire: No
Vehicle Identification Number: WAUHGAFC1EN******
Summary

I WAS DRIVING DOWN THE RAMP TOWARDS THE HIGHWAY TO ENTER ONTO TOLL ROAD 73 WHEN MY SUNROOF JUST EXPLODED. I WAS NOT DRIVING UNDER ANYTHING SO NOTHING DROPPED FROM THE AIR. I CALLED THE AUDI DEALERSHIP AND INDICATED I DID NOT KNOW HOW THAT COULD HAPPEN BUT ASKED IF ANY OTHER AUDI CUSTOMERS HAD REPORTED ANYTHING SIMILAR AND THEY SAID IT WAS THE FIRST THEY HAD EVER HEARD OF IT. I DID A QUICK GOOGLE SEARCH AND HAVE LEARNED THAT OTHER AUDI CUSTOMERS HAVE EXPERIENCED THE SAME THING. MY CONCERN IS IT WAS LOUD AND FORTUNATELY I WAS ABLE TO MAINTAIN CONTROL OF THE VEHICLE WHILE GLASS WAS SHOWERING DOWN ON ME. IT WAS VERY LOUD - LIKE AN EXPLOSION WHEN IT HAPPENED. *TR

01/12/2015
Components: EQUIPMENT
Incident Date: 01/09/2015
Crash: No
Fire: No
Summary

GOOD AFTERNOON, FIRST I WOULD LIKE FOR YOU TO RECALL THE NUMBER OF CASES WHERE POLICE OFFICERS WERE GETTING CANCEROUS TUMORS IN THEIR NECKS DUE TO THE RADAR UNITS BEING MOUNTED ON THE BACK OR FRONT DASH BOARD BACK IN THE LATE 1970'S AND EARLY 1980'S. ALSO THE NUMBER OF INCIDENTS WHERE THE POLICE OFFICERS WERE GETTING TESTICULAR CANCER FROM PUTTING THE RADAR GUNS BETWEEN THEIR LEGS WHEN THEY WERE NOT USING THEM. I HAVE A RADAR WAVE DETECTION DEVICE IN MY AUTOMOBILE. WHEN I AM NEAR A LATE MODEL AUDI [ UP TO 1/8 OF A MILE] , MY DETECTION DEVICE ALERTS ME THAT A "K" BAND RADAR WAVE IS DETECTED.. SO MY QUESTION IS SIMPLE. ARE THE SIDE MOTION DETECTION DEVICES NOW BEING INSTALLED IN AUDI AND OTHER MAKES SAFE FOR THE GENERAL PUBLIC, NOT JUST THE AUDI CUSTOMERS? AUDI IS AWARE OF THE ISSUE. THANKS YOU *TR

11/04/2014
Components: AIR BAGS
Incident Date: 05/05/2014
Crash: No
Fire: No
Vehicle Identification Number: WAU8GAFC3EN******
Summary

TL* THE CONTACT OWNS A 2014 AUDI A6. THE CONTACT STATED THAT THERE WAS AN ERROR MESSAGE INDICATING THAT THE FRONT DRIVER'S SIDE AIR BAG WAS NOT FUNCTIONING. THE CONTACT STATED THAT THE PASSENGER SEAT AIR BAG SENSOR FAILED TO RECOGNIZE THAT THE PASSENGER SEAT WAS OCCUPIED. THE DEALER WAS NOTIFIED OF THE SAFETY CONCERN AND INDICATED THAT THE VEHICLE WAS WORKING UP TO SPECIFICATIONS. THE MANUFACTURER WAS CONTACTED AND WAS NOT ABLE TO INDICATE IF THERE WAS A REMEDY. THE APPROXIMATE FAILURE MILEAGE WAS UNAVAILABLE.

11/04/2014
Components: AIR BAGS
Incident Date: 05/22/2014
Crash: No
Fire: No
Vehicle Identification Number: WAUHGAFC3N1******
Summary

REF # 10652344 I CANNOT SIT BOTH SAFELY AND COMFORTABLY AS A PASSENGER IN OUR 2014 A6. I AM DISABLED AND MUST USE A CUSHION, NOT ALL THAT UNUSUAL. BUT THE SYSTEM FOR DETECTING A PERSON IN THE PASSENGER SEAT OF THE A6 IS NOT BASED ON THE WEIGHT OF THE PERSON BUT ON THE ELECTRO-STATIC CHARGE THAT THE PASSENGER'S BODY GIVES OFF. IF I SIT ON A CUSHION, I AM NOT DETECTED BY THE SYSTEM.I WAS TOLD THAT THIS SYSTEM WAS PUT IN PLACE SO THAT A CHILD'S CARSEAT WOULD NOT ENGAGE THE AIRBAG. NO CHILD'S SEAT SHOULD EVER BE IN THE FRONT SEAT OF A CAR. IT APPEARS THAT THIS WAS A SOLUTION TO A PROBLEM THAT REALLY DOES NOT EXIST. AN AUDI ENGINEER HAS MADE ADJUSTMENTS TO MY HUSBAND'S CAR, I HAVE BEEN GIVEN THE FINAL DECISION OF EITHER FOREGO THE CUSHION AND ENGAGE THE AIRBAG OR SIT WITHOUT PAIN AND FOREGO THE SAFETY OF AN AIRBAG .I ASKED IF WE COULD RETURN THE CAR; THE DEALERSHIP REFUSED. I HAVE BEEN TOLD THAT FEDERAL REGULATION DOES NOT PERMIT SIMPLY TURNING THE SYSTEM OFF SO THAT THE AIRBAG IS ALWAYS ON, MUCH AS THE DRIVER'S IS ALWAYS ON.ALTERNATIVELY I HAVE ASKED THAT A WEIGHT BASED SYSTEM, LIKE THE ONE IN MY 2013 A5 CABRIOLET, BE INSTALLED IN THE A6. I TOLD THE DEALERSHIP WITHIN 24 HOURS OF BUYING THE CAR IN MAY OF THIS YEAR OF THE ISSUE; IT WAS ALLOWED TO LANGUISH ALL SUMMER EVEN WITH MY HUSBAND'S GOING TO THE DEALERSHIP EVERY MONTH FROM MAY TO AUGUST UNTIL I SENT A CUSTOMER COMPLAINT TO AUDI USA. THEIR RESPONSE WAS "NOTHING CAN BE DONE".SINCE THEN WE HAVE DRIVEN THOUSANDS OF MILES AND I HAVE HAD TO BE WITHOUT THE PROTECTION OF AN AIRBAG. AUDI HAS MADE A DESIGN DECISION THAT PUTS PASSENGERS, ESPECIALLY THOSE WITH DISABILITIES, AT RISK. THE MANUAL STATES THAT "NEVER USE CUSHIONS, PILLOWS, BLANKETS,,...(WHICH) PREVENT THE CAPACITIVE PASSENGER DETECTION SYSTEM FROM" WORKING. THIS SYSTEM IS LESS SAFE THAN THE PREVIOUS WEIGHT RELATED SYSTEM IN PREVIOUS MODELS. *TR

08/25/2014
Components: STEERING,ELECTRICAL SYSTEM,EQUIPMENT ADAPTIVE/MOBILITY
Incident Date: 08/21/2014
Crash: No
Fire: No
Summary

THIS HAS BEEN THE THIRD TIME MY AUDI A6 3.0T HAS BEEN TO THE DEALER SINCE PURCHASING IT AS A CPO VEHICLE FOR A STEERING WHEEL JERK AND SQUEAK PROBLEM AT ANY SPEED. IT WANTS TO MOVE THE STEERING WHEEL (SINCE IT IS ELECTRONIC) SLIGHTLY AS WELL AS SQUEAK. I BELIEVE THERE HAS BEEN A RECALL NOTICE FOR THIS PROBLEM BUT MY DEALER HAS YET TO RECTIFY THIS PROBLEM AND MANY MANY OTHERS HAVE THIS SAME ISSUE. A SIMPLE GOOGLE SEARCH BRINGS UP TONS OF OWNERS WITH THIS ISSUE. PLEASE HELP ME TO BRING THIS TO AUDI AND TO RESOLUTION. I DON'T FEEL SAFE DRIVING THIS CAR AS IT IS CURRENTLY. *TR

05/06/2014
Components: TIRES
Incident Date: 02/06/2014
Crash: No
Fire: No
Summary

ON MY 2014 AUDI A6 AT 2300 MILES THE RIGHT FRONT TIRE HAS A BUBBLE. THE MANUFACTURE OF THE TIRE WAS NOTIFIED AND EXCHANGE THE TIRE, NOW AT 6300 MILES ANOTHER TIRE HAS THE SAME PROBLEM . *TR

04/17/2014
Components: UNKNOWN OR OTHER
Incident Date: 04/14/2014
Crash: No
Fire: No
Vehicle Identification Number: WAUHMAFC5EN******
Summary

WAS DRIVING AT APPROXIMATELY 30 MPH WHEN THE CAR MADE A "CLUNK" SOUND AND I LOST ANY ABILITY TO CONTROL THE VEHICLE. I PRESSED THE ACCELERATOR AND NOTHING HAPPENED. THE STEERING WHEEL COMPLETELY LOCKED AND I HAD NO ABILITY TO TURN THE WHEEL. I COASTED DOWN A HILL AND THE WHEEL UNLOCKED, BUT I HAD NO POWER STEERING AND STILL NO ABILITY TO ACCELERATE. I WAS ABLE TO GET THE CAR INTO A PARKING LOT AND HAD IT TOWED TO THE TUCSON ARIZONA AUDI DEALER. THEY HAVE YET TO FIGURE OUT WHAT THE PROBLEM WAS. THEY REPLACED THE FUEL PUMP TWICE AND TRIED TO RUN THE VEHICLE BUT CAN'T KEEP IT RUNNING FOR MORE THAN 2 MINUTES. THE CAR KEEPS "SEIZING" UP IS WHAT THE SERVICE SHOP TELLS ME. THEY STILL CAN'T FIX IT AND THE CAR ONLY HAS JUST OVER 5,000 MILES ON IT. *TT

12/16/2013
Components: SERVICE BRAKES, HYDRAULIC
Incident Date: 12/02/2013
Crash: No
Fire: No
Vehicle Identification Number: WAUGFAFC0EN******
Summary

2014 AUDI A6. CONSUMER WRITES IN REGARDS TO A LOUD SCREECHING NOISE WHEN BRAKES ARE APPLIED. *SMD THE CONSUMER ALSO STATED THERE WAS SMOKE COMING OUT OF THE TAIL PIPE, AND WHEN SHE PARKED THE VEHICLE IN THE GARAGE, SMOKE FILLED THE ENTIRE GARAGE. THE VEHICLE WAS TOWED TO THE DEALERSHIP. AN INSPECTION REVEALED A PLASTIC BAG WAS CAUGHT IN THE VENT PIPE AND MELTED, WHICH WAS THE CAUSE OF THE SMOKE AND SMELL COMING FROM THE VEHICLE. AS TO THE SCREECHING SOUND WHEN THE BRAKE WAS APPLIED, THE CONSUMER WAS INFORMED THAT SMALL SOUNDS WERE HEARD AND THE BRAKE PADS WERE CLEANED. THE SERVICE DEPARTMENT SUGGESTED, THE VEHICLE BE DRIVEN MORE AND THAT SHOULD SOLVE THE OXIDATION PROBLEM. THE CONSUMER DROVE THE VEHICLE MORE OFTEN. HOWEVER AS SHE PERIODICALLY SLOWED DOWN, THERE WAS A SCREECHING SOUND, EVEN LOUDER THAN EVER BEFORE. *JB

4 Recalls

for 2014 AUDI A6
03/01/2017
CAMPAIGN NUMBER: 17V002000
ENGINE AND ENGINE COOLING:COOLING SYSTEM
If the coolant pump overheats, it can increase the risk of a fire.
Campaign Number: 17V002000
Manufacture: Volkswagen Group of America, Inc.
Components: ENGINE AND ENGINE COOLING:COOLING SYSTEM
Summary

Volkswagen Group of America, Inc. (Volkswagen) is recalling certain 2013-2017 Audi A5, A5 Cabriolet and Q5 vehicles, 2013-2016 Audi Allroad and Audi A4 vehicles and 2012-2015 Audi A6 vehicles. These vehicles, equipped with 2.0l Turbo FSI engines, have an electric coolant pump that can be blocked with debris from the cooling system, resulting in the pump overheating.

Notes

Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.

06/12/2017
CAMPAIGN NUMBER: 17V781000
FUEL SYSTEM, GASOLINE:DELIVERY:HOSES, LINES/PIPING, AND FITTINGS
A fuel leak in the presence of an ignition source, increases the risk of a fire.
Campaign Number: 17V781000
Manufacture: Volkswagen Group of America, Inc.
Components: FUEL SYSTEM, GASOLINE:DELIVERY:HOSES, LINES/PIPING, AND FITTINGS
Summary

Volkswagen Group of America, Inc. (Volkswagen) is recalling certain 2012-2014 Audi A6 and A7 vehicles. The fuel line has a compression point that can weaken, potentially resulting in a fuel leak.

Notes

Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.

11/04/2018
CAMPAIGN NUMBER: 18V229000
ENGINE AND ENGINE COOLING:COOLING SYSTEM
A blocked pump or a short-circuited pump can increase the risk of a fire.
Campaign Number: 18V229000
Manufacture: Volkswagen Group of America, Inc.
Components: ENGINE AND ENGINE COOLING:COOLING SYSTEM
Summary

Volkswagen Group of America, Inc. (Volkswagen) is recalling certain 2013-2017 Audi A5 Cabriolet, A5 Sedan and Audi Q5 vehicles, 2012-2015 Audi A6 vehicles and 2013-2016 Audi A4 Sedan and A4 allroad vehicles. These vehicles, equipped with 2.0l Turbo FSI engines, have an electric coolant pump that can either become blocked with debris from the cooling system causing it to overheat or can short-circuit from moisture within the pump.

Notes

Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.

04/06/2018
CAMPAIGN NUMBER: 18V370000
AIR BAGS:SENSOR:OCCUPANT CLASSIFICATION
If the PODS module malfunctions, the front passenger air bag may not deploy properly in the event of a crash, increasing the risk of injury.
Campaign Number: 18V370000
Manufacture: Volkswagen Group of America, Inc.
Components: AIR BAGS:SENSOR:OCCUPANT CLASSIFICATION
Summary

Volkswagen Group of America, Inc. (Volkswagen) is recalling certain 2013-2018 Audi S6 and S7, 2012-2018 A7 and A6 Sedan, and 2014-2018 RS7 vehicles equipped with basic seats (with or without heating). Stress or wear of the body-sensing mat within the front passenger seat may cause the Passenger Occupant Detection System (PODS) control module to malfunction.

Notes

Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.

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