2014 Audi S8 4 DR AWD

The contact owns a 2014 AUDI S8. The contact stated while driving 60MPH the vehicle began to vibrate violently from the engine compartment; the cabin filled up with smoke and the vehicle tailpipe began producing smoke. The contact was unable to pull over and manually moved the vehicle into the shoulder. The contact stated no warning lights were illuminated The vehicle was towed to the contact's residence, then the vehicle was towed to a local mechanic where it was diagnosed with needing turbo to be replaced. The vehicle was not repaired. The manufacturer was informed of failure and told the contact that they were unable to assist. The failure mileage was approximately 65,000.

FAULTY "OIL SCREEN" DESIGN HAS CAUSED TURBOS TO FAIL AND OTHER RELATED COMPONENTS. AUDI HAS KNOWN ABOUT THE ISSUE BECAUSE THERE WAS AN UPDATED SCREEN MADE TO REPLACE THE OLD DESIGN IN NEW CARS.

TURBOCHARGERS CAN FAILURE WITH NO WARNING WHILE DRIVING WHICH IS A SEVERE SAFETY HAZARD

I ALREADY FILED COMPLAINT 11218674. THIS IS ADDING DETAIL. AUDI HAS ISSUED TSB 2044640/5 (HTTPS://STATIC.NHTSA.GOV/ODI/TSBS/2018/MC-10153123-9999.PDF) TO ADDRESS THE DAMAGE WHEN THIS VERY KNOWN ISSUE OCCURS. THE PROBLEM IDENTIFIED IN THE TSB IS THAT ORIGINAL PARTS REQUIRE REPLACEMENT (OIL SCREEN AND CHECK VALUE). SIGNIFICANTLY, THE ORIGINAL OIL SCREEN HAS BEEN RE-DESIGNED TO PREVENT THE CATASTROPHIC ENGINE FAILURE. THIS ENGINE FAILURE CAN CREATE AN EXTREMELY HAZARDOUS SAFETY ISSUE FOR ALL VEHICLE OCCUPANTS WHEN THIS PROBLEM ARISES. THERE IS NO WARNING FOR WHEN THIS ISSUE WILL MANIFEST. FOR SOME IT HAPPENS AT SPEED ON FREEWAYS. FOR OTHERS IT HAPPENS IN INTERSECTIONS. DUE TO ZERO WARNING TO ALERT THE DRIVER TO GET OFF THE ROAD, THIS KNOWN CONDITION OF OIL SUPPLY FAILURE TO THE TURBO PUTS VEHICLE OCCUPANT IN UNSAFE SITUATIONS. AUDI SHOULD RECALL ALL APPLICABLE VEHICLES AND REPLACE THE OIL SCREEN AND CHECK VALVE AS OUTLINED IN THEIR TSB. BY DOING SO, GREAT VEHICLE DAMAGE WILL BE AVOIDED AND THE ROADSIDE INCIDENCES CREATED BY THIS MANUFACTURER DEFECT WILL STOP. ALL PASSENGERS OF IMPACTED VEHICLES COVERED BY THIS TSB ARE IN THREAT OF HARM UNTIL AUDI PROACTIVELY ADDRESSES THEIR DESIGN DEFECT BEFORE IN MANIFESTS ON THE ROAD. AUDI DEALING WITH THIS PROBLEM (VIA THE TSB AND NO RECALL) AFTER IT OCCURS RATHER THAN PROACTIVELY PREVENTING IT DEVALUES THE SAFETY OF ITS CUSTOMERS. THIS BEHAVIOR ALSO CREATES A MUCH LARGER FINANCIAL BURDEN ON AUDI ITSELF WHEN THE TURBOS FAIL FOR CARS UNDER WARRANTY AND FOR ITS CUSTOMERS WHEN THE TURBOS FAIL FOR CARS NOT UNDER WARRANTY. THE RIGHT CHOICE FOR AUDI IS TO ISSUE A RECALL. ITS CUSTOMERS WILL BE THANKFUL AND MORE ALIGNED WITH COMPANY AND ITS PRODUCTS IN THE FUTURE KNOWING THEY ARE VALUED.