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2014 Cadillac Escalade SUV AWD

2
Recalls
14
Complaints
Overall rating

Safety Ratings.

NHTSA’s 5-Star Safety Ratings help consumers compare vehicle safety when searching for a car. More stars mean safer cars.

Frontal Crash
Side Crash
Rollover
Overall Front Star Rating

Combines Driver and Passenger star ratings into a single frontal rating. The frontal barrier test simulates a head-on collision between two similar vehicles, each moving at 35 mph.

Front Driver Side
Front Passenger Side
Overall Side Star Rating

Combines Side Barrier and Side Pole Star Ratings into a single side rating.

Driver
Passenger
Overall Side Pole Star Rating

Combines Side Barrier and Side Pole Star Ratings into a single side rating.

Rollover Star Rating

The Rollover Resistance test measures the risk of rollover in a single-vehicle, loss-of-control scenario.

Rollover Risk: 22.8%

Complaints
Recalls

14 Complaints

for 2014 CADILLAC ESCALADE
11/15/2021
Components: SUSPENSION
Incident Date: 11/05/2021
Crash: No
Fire: No
Vehicle Identification Number: 1GYS4DEF5ER******
Summary

The contact owns a 2014 Cadillac Escalade. The contact stated while driving at various speeds, the vehicle would drive rough. The vehicle was taken to an independent mechanic where it was diagnosed with needing the struts and shocks replaced. The vehicle was repaired. The manufacturer was informed of the failure and told the contact that the VIN was not included in a recall regarding the failure. The failure mileage was approximately 41,000.

06/28/2021
Components: ELECTRICAL SYSTEM
Incident Date: 06/26/2021
Crash: No
Fire: Yes
Vehicle Identification Number: 1GYS4HEF5ER******
Summary

On Saturday June 26, 2021 I open the driver door to the vehicle and the passenger seat caught. on fire and burned a hole in the side of the seat .

02/27/2021
Components: ENGINE
Incident Date: 02/23/2021
Crash: No
Fire: No
Vehicle Identification Number: 1GYS4CEF0ER******
Summary

RADIATOR LEAK DISCOVERED. PROBLEM WITH CYCLING OF THE THERMOSTAT THAT CAUSES STRESS FRACTURES ON THE RADIATOR LEADING TO COOLANT LEAKS. GM BULLETINS ON THE 2014 AND 2015 MODELS. P11513A AND P11513F. THIS WAS LEAKING FOR A WHILE AND WAS NOT NOTICED UNTIL MULTI POINT INSPECTION I REQUESTED BY THE SERVICE CENTER I USE FOR SERVICE. (B&B SERVICE CENTER, FARMINGTON NH. THIS WAS A KNOW ISSUE ON THIS MODEL VEHICLE.

11/23/2020
Components: AIR BAGS
Incident Date: 11/23/2020
Crash: No
Fire: No
Vehicle Identification Number: 1GYS4CEF3ER******
Summary

INFORMATION RELEASED BY NBC.

11/06/2019
Components: ELECTRICAL SYSTEM,VEHICLE SPEED CONTROL
Incident Date: 11/06/2019
Crash: No
Fire: No
Vehicle Identification Number: 1GYS4CEF6ER******
Summary

THE CAR GOES INTO LIMP MODE, ENGINE REDUCED POWER, STABILITY CONTROL OFF, TRACTION CONTROL OFF. CHECK ENGINE LIGHT COMES ON. CAR WILL NOT DRIVE OVER 20MPH HAPPENS WHEN I HIT BUMPS OR POTHOLES IN THE ROAD. CHECK ENGINE CODE P2137 I'VE REPLACED THE MAF SENSOR, THROTTLE POSITION SENSOR (GAS PEDAL) AND THE WHOLE THROTTLE BODY. STILL NOT FIXED. I'VE DONE EXTENSIVE RESEARCH ONLINE AND IN FORUMS. THIS IS A COMMON PROBLEM AND I DON'T KNOW WHAT ELSE TO DO. MY CAR IS AT THE SERVICE DEPARTMENT AT THE DEALERSHIP NOW.

10/09/2019
Components: POWER TRAIN,ENGINE
Incident Date: 06/05/2019
Crash: No
Fire: No
Vehicle Identification Number: 1GYS4DEF9ER******
Summary

TL* THE CONTACT OWNS A 2014 CADILLAC ESCALADE. THE CONTACT STATED THAT THE AIR CONDITIONER BLEW HOT AIR, THE TRANSMISSION OVERHEATED AND HESITATED, AND A BANGING NOISE WAS HEARD UNDERNEATH THE CENTER OF THE VEHICLE. THERE WERE NO WARNING INDICATORS ILLUMINATED. THE VEHICLE WAS TAKEN TO CRESTMONT CADILLAC (26000 CHAGRIN BLVD, BEACHWOOD, OH 44122, (216) 831-5300) WHERE IT WAS DIAGNOSED THAT THE AIR COMPRESSOR HAD A HOLE IN THE TUBE, WHICH CAUSED A FREON LEAK. THE VEHICLE WAS NOT REPAIRED BECAUSE GM WAS ON STRIKE. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS APPROXIMATELY 72,133.

08/07/2019
Components: SUSPENSION,ELECTRONIC STABILITY CONTROL
Incident Date: 07/29/2019
Crash: No
Fire: No
Vehicle Identification Number: 1GYS4DEF1ER******
Summary

JUST PURCHASED THIS 2014 VEHICLE FOR $32900 WITH 73345MILES AND ON THE WAY HOME NOTICED THAT THE RIDE WAS HORRIBLE. UPON CHECKING WITH MY MECHANIC THE RIDE SUSPENSION WAS AT FAULT. I AM HAVING IT REPAIRED AND WILL SEEK REIMBURSEMENT FROM THE DEALER. THEY KNEW NOTHING ABOUT IT EVEN THOUGH THEY HAD IT FOR OVER 4 MONTHS ON THEIR LOT

11/03/2017
Components: WHEELS
Incident Date: 11/02/2017
Crash: No
Fire: No
Vehicle Identification Number: 1GYS4DEF7ER******
Summary

I PURCHASED A NEW 2014 CADILLAC ESCALADE IN 2014. I HAVE 61,000 MILES ON THE VEHICLE. I TOOK THE CAR IN YESTERDAY FOR A TIRE REPAIR AT WHICH TIME THE TECHNICIANS INFORMED ME THE TIRES WERE CRACKING AND THEY COULD COME APART. THE NEW VEHICLE CAME EQUIPPED WITH BRIDGESTONE 285/45 R 22 TIRES. I REPLACED THE TIRES TODAY WITH A DIFFERENT BRAND OF TIRES. WHEN I WAS AT THE TIRE SHOP TODAY, THERE WAS ANOTHER PERSON WITH A CADILLAC ESCALADE, SAME TIRES AS MINE WITH THE SAME PROBLEM. I'M WONDERING IF THIS IS A MANUFACTURER ISSUE THAT MIGHT AFFECT OTHER PEOPLE. I HAVE PICTURES OF THE TIRES THAT I WILL TRY AND ATTACH.

05/24/2016
Components: AIR BAGS,VEHICLE SPEED CONTROL
Incident Date: 05/06/2016
Crash: Yes
Fire: No
Summary

TL* THE CONTACT OWNS A 2014 CADILLAC ESCALADE. THE CONTACT STATED THAT THE VEHICLE UNINTENDEDLY ACCELERATED WHILE PULLING INTO THE CAR PORT. THE VEHICLE PROCEEDED TO CRASH INTO THE WALL, A POLE, A FENCE, AND THE HOUSE. THE CONTACT SUFFERED INJURIES TO THE NECK AND RIBS, BUT DID NOT REQUIRE MEDICAL ATTENTION. THE FRONT DRIVER SIDE AIR BAG FAILED TO DEPLOY. THE VEHICLE WAS TOWED TO AN INDEPENDENT MECHANIC WHO CONCLUDED THAT THE FAILURE WAS NOT CAUSED BY A MANUFACTURER DEFECT. A POLICE REPORT WAS FILED. THE VIN WAS NOT AVAILABLE. THE APPROXIMATE FAILURE MILEAGE WAS 10,281.

05/24/2016
Components: AIR BAGS,VEHICLE SPEED CONTROL
Incident Date: 05/06/2016
Crash: Yes
Fire: No
Vehicle Identification Number: 1GYS3BEF9ER******
Summary

TL* THE CONTACT OWNS A 2014 CADILLAC ESCALADE. WHILE PULLING INTO THE DRIVEWAY, THE VEHICLE ACCELERATED WITHOUT WARNING CRASHED INTO THE HOUSE. THE AIR BAGS FAILED TO DEPLOY. AS A RESULT, THE CONTACT SUSTAINED NECK, SHOULDER, LEFT KNEE, RIGHT SIDE, AND RIGHT HIP INJURIES THAT REQUIRED MEDICAL ATTENTION. A POLICE REPORT WAS FILED. THE VEHICLE WAS TOWED TO AN INDEPENDENT MECHANIC LOT. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 10,000. UPDATED 07/26/16*LJ

04/03/2015
Components: ELECTRICAL SYSTEM
Incident Date: 04/27/2014
Crash: No
Fire: No
Summary

WHILE STARTING THE VEHICLE THERE WAS A LOUD SERIES OF POPPING SOUNDS FOLLOWED BY SOME SMOKE WHICH CAME FROM UNDER THE HOOD. THE ENGINE WAS QUICKLY TURNED OFF AND THE SMOKE CLEARED. THE HOOD INSULATION SHOWS A SLIGHTLY DAMAGED/STAINED/HEAT EFFECTED AREA ABOVE THE ALTERNATOR. THE VEHICLE WAS SUBSEQUENTLY RESTARTED SEVERAL TIMES AND HAS BEEN CHECKED BY THE DEALER AND NO PROBLEMS COULD BE FOUND OR DUPLICATED. *TR

03/03/2015
Components: ELECTRICAL SYSTEM
Incident Date: 11/01/2014
Crash: No
Fire: No
Vehicle Identification Number: 1GYS3AEF2ER******
Summary

TL*THE CONTACT OWNS A 2014 CADILLAC ESCALADE. THE CONTACT RECEIVED A NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 14V614000(ELECTRICAL SYSTEM). THE CONTACT STATED THAT THE PART NEEDED TO REMEDY THE VEHICLE WAS UNAVAILABLE. THE MANUFACTURER WAS NOT MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE.

03/03/2015
Components: ELECTRICAL SYSTEM
Incident Date: 03/03/2015
Crash: No
Fire: No
Vehicle Identification Number: 1GYS4HEF9ER******
Summary

TL*THE CONTACT OWNS A 2014 CADILLAC ESCALADE. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 14V614000 (ELECTRICAL SYSTEM) HOWEVER, THE PART NEEDED TO REPAIR THE VEHICLE WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE CONTACT HAD NOT EXPERIENCED A FAILURE.

11/22/2014
Components: STEERING,ELECTRICAL SYSTEM,UNKNOWN OR OTHER
Incident Date: 09/15/2014
Crash: Yes
Fire: No
Vehicle Identification Number: 1GYS4DEF4ER******
Summary

PURCHASED BRAND NEW 2014 CADILLAC ESCALADE FROM PENSKE IN TORRANCE CA , BEGINNING OF SEPT. 2014. VEHICLE REFUSED TO START ON AT LEAST FOUR OCCASIONS. THEN WHILE DRIVING INTO A GAS STATION, THE VEHICLE LOST POWER AND POWER STEERING, CAUSING A CRASH AT A GAS STATION. I AM UNABLE TO GET PENSKE IN TORRANCE CA TO LOOK INTO THE PROBLEM. THEY ARE DECLINING TO DO ANYTHING TO LOOK OR FIX THE PROBLEM. *TR

2 Recalls

for 2014 CADILLAC ESCALADE
01/10/2014
CAMPAIGN NUMBER: 14V614000
ELECTRICAL SYSTEM
If the module experiences an electrical short, the vehicle could stall, increasing the risk of a crash.
Campaign Number: 14V614000
Manufacture: General Motors LLC
Components: ELECTRICAL SYSTEM
Summary

General Motors LLC (GM) is recalling certain model year 2013-2014 Cadillac CTS, Escalade, Escalade ESV, Chevrolet Suburban, Tahoe, GMC Yukon, and Yukon XL, and 2014 Buick Enclave, Chevrolet Express, Impala, Silverado HD, Traverse, GMC Acadia, Savana, and Sierra HD vehicles. In the affected vehicles, the chassis electronic module may be internally contaminated, resulting in an electrical short.

Notes

Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.

05/02/2021
CAMPAIGN NUMBER: 21V054000
AIR BAGS:FRONTAL:PASSENGER SIDE:INFLATOR MODULE
An inflator explosion may result in sharp metal fragments striking the driver or other occupants, resulting in serious injury or death.
Campaign Number: 21V054000
Manufacture: General Motors, LLC
Components: AIR BAGS:FRONTAL:PASSENGER SIDE:INFLATOR MODULE
Summary

General Motors, LLC (GM) is recalling certain 2014 Cadillac Escalade, Escalade ESV, Chevrolet Silverado 2500, Silverado 3500, Suburban, Tahoe, GMC Sierra 2500, Sierra 3500, Yukon, and Yukon XL vehicles originally sold, or ever registered, in the states of AL, CA, FL, GA, HI, LA, MS, SC, TX, PR, AS, GU, the MP, and VI or "Zone A." Additionally GM is recalling certain 2011-2014 Cadillac Escalade, Escalade ESV, Chevrolet Silverado 2500, Silverado 3500, Suburban, Tahoe, GMC Sierra 2500, Sierra 3500, Yukon, Yukon XL and 2011-2013 Cadillac Escalade EXT, Chevrolet Avalanche, Silverado 1500, and GMC Sierra 1500 vehicles originally sold, or ever registered, in the states of AZ, AR, DE, DC, IL, IN, KS, KY, MD, MO, NE, NV, NJ, NM, NC, OH, OK, PA, TN, VA, and WV or "Zone B." Additionally, GM is recalling certain 2010-2014 Cadillac Escalade, Escalade ESV, Chevrolet Silverado 2500, Silverado 3500, Suburban, Tahoe, GMC Sierra 2500, Sierra 3500, Yukon, and Yukon XL and 2010-2013 Cadillac Escalade EXT, Chevrolet Avalanche, Silverado 1500, and GMC Sierra 1500 vehicles originally sold, or ever registered, in the states of AK, CO, CT, ID, IA, ME, MA, MI, MN, MT, NH, NY, ND, OR, RI, SD, UT, VT, WA, WI, and WY or "Zone C." These vehicles are equipped with non-desiccated passenger frontal inflators containing phase-stabilized ammonium nitrate (PSAN) propellant. These inflators may explode due to propellant degradation occurring after long-term exposure to high absolute humidity, high temperatures, and high temperature cycling.

Notes

Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.

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