EN

2014 Chevrolet Cruze 4 DR FWD

7
Recalls
565
Complaints
Overall rating

Safety Ratings.

NHTSA’s 5-Star Safety Ratings help consumers compare vehicle safety when searching for a car. More stars mean safer cars.

Frontal Crash
Side Crash
Rollover
Overall Front Star Rating

Combines Driver and Passenger star ratings into a single frontal rating. The frontal barrier test simulates a head-on collision between two similar vehicles, each moving at 35 mph.

Front Driver Side
Front Passenger Side
Overall Side Star Rating

Combines Side Barrier and Side Pole Star Ratings into a single side rating.

Driver
Passenger
Overall Side Pole Star Rating

Combines Side Barrier and Side Pole Star Ratings into a single side rating.

Rollover Star Rating

The Rollover Resistance test measures the risk of rollover in a single-vehicle, loss-of-control scenario.

Rollover Risk: 10.9%

Complaints
Recalls

565 Complaints

for 2014 CHEVROLET CRUZE
01/23/2022
Components: UNKNOWN OR OTHER,VISIBILITY/WIPER
Incident Date: 12/01/2021
Crash: No
Fire: No
Vehicle Identification Number: 1G1PC5SB2E7******
Summary

The heater blend door actuator and or lever gear for the blend door actuator that controls the windshield defrost failed and this raises a major safety concern as it strictly limits your visibility. This is becoming a known issue on the Cruze as i have seen and heard of the problem repeatedly online in the cruze forums. This needs to be seriously addressed to general motors and be taken care of. Plus the cost to fix it is over $1,300.00 as the entire dash needs to come out. Please address this safety concern.

01/03/2022
Components: UNKNOWN OR OTHER
Incident Date: 01/03/2022
Crash: No
Fire: No
Vehicle Identification Number: 1g1pa5sh6e7******
Summary

Coolant system constantly leaking on thermostat housing, water pump and hoses. I’ve had it repaired 4 times!!

01/03/2022
Components: ENGINE AND ENGINE COOLING
Incident Date: 03/01/2021
Crash: No
Fire: No
Vehicle Identification Number: 1G1PH5SB9E7******
Summary

The contact owns a 2014 Chevrolet Cruze. The contact stated while driving 70 MPH, she started to smell a burning oil odor inside the cabin of the vehicle. The contact stated no warning light was illuminated. The contact stated she turned off the heater to stop the odor from entering the cabin. The contact took the vehicle to the local dealer, where it was diagnosed with needing the turbo oil feed and return line to be replaced. The vehicle was not repaired but was pending repairs. Upon investigation, the contact associated the failure with TSB: PI0851B. The manufacturer had not been informed of the failure. The failure mileage was approximately 130,000.

12/27/2021
Components: ENGINE
Incident Date: 12/24/2021
Crash: No
Fire: No
Vehicle Identification Number: 1G1PC5SB7E7******
Summary

While driving check engine light came on and car start losing power and not shifting correctly being close to home attempted to baby vehicle home. Car started to make strange noise immediately pulled over and shut car off. Had car towed to personal mechanic. The turbo has blown apart

12/07/2021
Components: ENGINE
Incident Date: 11/07/2021
Crash: No
Fire: No
Vehicle Identification Number: 1G1PG5SB2E7******
Summary

The car suddenly lacked power and was making a strange noise. The oil level suddenly dropped. Then the engine light came on. We took the car to the dealer. And a few days later we received a letter from Chevrolet about extending the warranty on the PCV valve due to failure. We contacted our personal service person who confirmed that was inline with the PCV failure. We then took it to the Chevrolet dealer who said it would cost 9k to repair despite it being a known issue. This could have resulted in an accident if we had not caught it.

12/03/2021
Components: ENGINE
Incident Date: 12/02/2021
Crash: No
Fire: No
Vehicle Identification Number: 1g1pc5sb1e7******
Summary

The contact owns a 2014 Chevrolet Cruze. The contact stated that while his wife was driving at an undisclosed speed, the vehicle lost motive power. The traction control and check engine warning lights along with various codes were illuminated. The vehicle was towed to the contact's residence. The contact self-diagnosed the vehicle with a cylinder misfire. The contact replaced the ignition coil pack and four spark plugs; however, the failure recurred. The dealer was made aware of the failure but informed the contact that the VIN was not included in a recall. The vehicle was not repaired. The manufacturer was made aware of the failure and provided the contact with a code to provide to a dealer. The failure mileage was approximately 28,000.

12/03/2021
Components: ENGINE
Incident Date: 11/03/2021
Crash: No
Fire: No
Vehicle Identification Number: 1G1PA5SG2E7******
Summary

My 2014 Cruze has 55600 miles and started to make a ticking noise oil was checked no problem however there was no antifreeze/coolant so I added it. Less than a week later again I had NO antifreeze/coolant I saw that Chevy had a recall on some 2013 & 2014 chevy cruze’s head gasket. My VIN isn’t coming up. I feel after babying my car and servicing her religiously that the issue is the responsibility of the manufacturer.

11/19/2021
Components: ENGINE
Incident Date: 11/11/2020
Crash: No
Fire: No
Vehicle Identification Number: 1G1PC5SB1E7******
Summary

My engine is making whistling sounds, the positive crankcase ventilation (PCV), is failing. This is causing my check engine light to flicker on and off. The diagnostic codes report that the turbo seal may be cracked due to this issue above.

11/17/2021
Components: ENGINE
Incident Date: 11/11/2021
Crash: No
Fire: No
Vehicle Identification Number: 1g1pc5sb4e7******
Summary

The contact owns a 2014 Chevrolet Cruze. The contact had taken the vehicle to a dealer for an oil change however, upon return of the vehicle, the check engine warning light illuminated. The contact's son called the dealer and made an appointment to have the vehicle serviced. The contact informed her son that she would be charged a diagnostic fee and the contact canceled the appointment. The contact then took the vehicle to an independent mechanic where they discovered a coolant leak related to a defective water pump. The manufacturer was not notified of the failure. The vehicle was not repaired. The failure mileage was 33,047.

11/08/2021
Components: ENGINE
Incident Date: 11/07/2021
Crash: No
Fire: No
Vehicle Identification Number: 1g1pg5sb2e7******
Summary

We have discovered a known issue with the pistons cracking. Seems this issue has impacted a huge number of people. We are now left with an unuseable vehicle that requires 8k in repairs. There are tons of articles and complaints about this issue. Chevrolet must repair or reimburse all those that have been impacted.

10/28/2021
Components: STEERING
Incident Date: 12/02/2020
Crash: No
Fire: No
Vehicle Identification Number: 1G1PA5SH7E7******
Summary

The contact owns a 2014 Chevrolet Cruze. The contact stated that while driving at various speeds, the vehicle radio will go in and out and the steering wheel would become hard to maneuver. The contact stated that it felt as if the vehicle had lost power however, the vehicle was still running. The contact stated that no warning lights were illuminated. The vehicle was taken to the dealer where no failure could be diagnosed as the failure could not be duplicated. The contact stated that OnStar was also unable to diagnose the failure. The contact stated that the battery cables were replaced however, the failure continued. The contact stated that she believed that the dealer contacted the manufacturer as she was told by the dealer that they had spoken to an engineer. The failure mileage was approximately 57,000.

10/18/2021
Components: POWER TRAIN
Incident Date: 07/03/2018
Crash: No
Fire: No
Vehicle Identification Number: 1g1p75sz9e7******
Summary

When going from park or a complete stop, the vehicle violently slams into gear and catastrophic failure is only around the corner. It also shifts like this when going back and forth between 4th and 5th. Doing a full trans flush seems to make the issue slightly better but always comes back to being violent again. After speaking with multiple mechanics they all recommend driving it till the trans fails or buying a new car. My car has 213k highway miles on it and the issue has been there since 100k miles (about 3 years ago). Another odd thing about it is that if you shift into manual mode while coasting to a stop and then shifting back to automatic after you exit the complete stop, it avoids the hard slam. The vehicle also shifts fine in manual mode from 4th to 5th. After doing research in group forums ( www.cruzetalk.com ) there are a ton of threads with this EXACT issue.

10/13/2021
Components: POWER TRAIN
Incident Date: 08/13/2021
Crash: No
Fire: No
Vehicle Identification Number: 1G1PC5SB1E7******
Summary

My vehicle takes too long to accelerate. The engine light came on. When checked the code that came up was the turbo.

09/22/2021
Components: POWER TRAIN,ENGINE
Incident Date: 09/22/2021
Crash: No
Fire: No
Vehicle Identification Number: 1G1Pc5SB7E7******
Summary

I have a code p0420 code and engine light keeps comeback on I had the catalytic converter replaced, and everything inspected by Friendship Chevrolet in Forestcity NC 28043. Kept my car for two weeks and still couldn’t find the problem of this p0420 code so my engine light stays on.

09/19/2021
Components: UNKNOWN OR OTHER
Incident Date: 08/17/2021
Crash: No
Fire: No
Vehicle Identification Number: 1G1PA5SH7E7******
Summary

When the car is stopped, the brakes and in Drive or Reverse, the engine jumps-hiccup. The car move slightly forward every time. It has no check-engine light or code. The mechanics all said it could be a manufacturer defect. It happens mostly in the morning. Most of the time it works properly. The car has 45,000 miles. Also the belt tensioner has been raplaced two times in a month, Is still giving issues.

09/10/2021
Components: STEERING,POWER TRAIN,FUEL/PROPULSION SYSTEM
Incident Date: 08/01/2021
Crash: No
Fire: No
Vehicle Identification Number: 1g1pc5sb1e7******
Summary

Several times the steering wheel mechanism locked up while driving and I was unable to steer it momentarily. During that time several warning lamp indicators intermittently illuminated, and the radio shorted, and the instrument panel flashed or blacked out. Also, there is a coolant leak. I have the vehicle at the dealership repair center and they haven’t reproduced the above problems, but did find a problem with a engine coolant leak from the water pump and a radiator hose in which they are repairing.

09/08/2021
Components: AIR BAGS
Incident Date: 09/07/2021
Crash: Yes
Fire: No
Vehicle Identification Number: 1G1PE5SBXE7******
Summary

I was in a collision and zero airbags deployed. I was hit T-bone style at an intersection.

09/02/2021
Components: SUSPENSION,ENGINE,FORWARD COLLISION AVOIDANCE
Incident Date: 08/24/2021
Crash: No
Fire: No
Vehicle Identification Number: 1G1PK5SB6E7******
Summary

I purchased this chevrolet cruze2014 in 2021 of november now I have an unsafe vehicle I have took it to have it looked at and now they want me to pay 1,600 for damages that I have not created tension belts and assembly problem and an oil pan that is cracked this also have struts and other suspension problems that need to be address I will like to see if their is any way to have this problem taken care of so that it is not all on me I don't feel like getting into a dangerous car and kill myself or other people please help me my name is [XXX] phone number is [XXX] so that I may get these problems fix so I can have a decent car I purchased it from American car center and now they are giving me problems on fixing this car that they sold me with these problems INFORMATION Redacted PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6).

08/25/2021
Components: ENGINE
Incident Date: 08/18/2021
Crash: No
Fire: Yes
Vehicle Identification Number: 1g1pc5sb9e7******
Summary

The contact owned a 2014 Chevrolet Cruze. The contact stated that while driving 62 mph when the contact noticed other drivers flashing their lights, therefore, they decided to pull over to the side of the road. When they pulled over they noticed that there was smoke coming through the vents of the vehicle. The vehicle's touchscreen on the dashboard that controls the radio as well as a few other functions went blank and the actual physical rubber parts of the screen began to melt. The contact turned off the vehicle and got out of the vehicle when the vehicle suddenly caught on actual fire. The fire department extinguished what was left of the fire after the contact's efforts. A police report was filed. The contact had received a burn to their arm. There was no medical attention needed. The vehicle was towed and deemed totaled. The contact had not spoken to the dealership. The manufacturer was not made aware of the issue. The approximate failure mileage was 148,000.

08/25/2021
Components: UNKNOWN OR OTHER
Incident Date: 08/18/2021
Crash: No
Fire: Yes
Vehicle Identification Number: 1g1pc5sb9e7******
Summary

My radio was getting hot all the time I had a touch screen the dash would get hot and the glove box on top got hot. The sides of consoles would get hot to. I think my car had no engine shield it only happen when my car was running other ppl with 2014 cruzes say the samething.

06/28/2021
Components: ENGINE
Incident Date: 06/14/2021
Crash: No
Fire: No
Vehicle Identification Number: 1G1PK5SB3E7******
Summary

Vehicle overheated, oil and coolant mixing in. The mentioned vehicle may stall on the road causing traffic hazard to its occupants, and the driving public around it. The engine oil is visibly mixing in with the engine coolant at this point. The temperature gage showed higher than normal level, then steam/smoke came out of the engine compartment as oil and coolant spew out of the closed coolant tank.

06/22/2021
Components: POWER TRAIN
Incident Date: 06/01/2021
Crash: No
Fire: No
Vehicle Identification Number: 1g1pc5sb1e7******
Summary

Turbochargers are very known to go out or lag, causing vehicle to not go be able to up to speed , or suddenly drop speed on highway.

06/16/2021
Components: VEHICLE SPEED CONTROL
Incident Date: 05/17/2021
Crash: No
Fire: No
Vehicle Identification Number: 1g1pc5sbxe7******
Summary

Vehicle moves very slow because of turbo failure with a four cylinder.

06/11/2021
Components: UNKNOWN OR OTHER
Incident Date: 01/09/2020
Crash: No
Fire: No
Vehicle Identification Number: 1g1pc5sb3e7******
Summary

My engine light came on and I took it to two different local mechanics and both confirmed the issue was the catalyst converter. One informed there was a recall and after some research found it was true. I called my dealership and they told me it was vin specific and that mine was not pulling up any recalls. I search on this website and indeed no recalls. This issue started at around 50k miles and they did not want to take any responsibility. It is what it is but I plan to drive the car like that as long as I can.

06/10/2021
Components: POWER TRAIN
Incident Date: 06/05/2021
Crash: No
Fire: No
Vehicle Identification Number: 1g1pg5sb1e7******
Summary

Unknown, all I am aware of is that a large rock was on the highway and the vehicle infront of me kicked it up, and then my own tires kicked it up and caused issues with the catalytic converter.

06/07/2021
Components: VEHICLE SPEED CONTROL
Incident Date: 09/01/2020
Crash: No
Fire: No
Vehicle Identification Number: 1G1PC5SB4E7******
Summary

The contact owns a 2014 Chevrolet Cruze. The contact stated that while in the drive position and attempting to park, the vehicle unintendedly accelerated and lunged forward. The driver immediately removed the ignition key to turn off the vehicle. During the failure, the brake pedal was being pressed. The vehicle was towed to the local dealer who was unable to determine the cause of the failure. The contact indicated that the failure had occurred on several occasions. The manufacturer was not yet notified of the failure. The failure mileage was 36,597. The consumer stated she no longer owns this vehicle. THE CONSUMER STATED THE MANUFACTURER WAS UNABLE TO DUPLICATE THE FAILURE. THE VEHICLE WAS RETURNED WITHOUT ANY FURTHER EFFORT TO REPAIR THE FAILURE. Consumer no longer owns the vehicle.*JB

05/28/2021
Components: STEERING
Incident Date: 05/27/2021
Crash: No
Fire: No
Vehicle Identification Number: 1g1pe5sb0e7******
Summary

The contact's daughter owns a 2014 Chevrolet Cruze. The contact stated that his daughter called him while at a stoplight to inform him that the vehicle lost power steering without warning. The contact informed his daughter to restart the vehicle while at the stoplight and to park the vehicle so that he could meet her. The contact arrived at the scene to inspect the vehicle and found no fault with the vehicle. The contact followed his daughter to her destination without further incident. The manufacturer was notified of the failure and provided a case number. The contact was also informed that a representative would call him for further assistance. The contact received a call back from a representative who left a message asking how he would like to resolve the matter. The contact had yet to respond to the manufacturer. Upon investigation, the contact discovered NHTSA Campaign Number: 15V442000 (Steering) however, the VIN was not included. The vehicle was not repaired. The failure mileage was approximately 134,000.

05/24/2021
Components: ENGINE
Incident Date: 05/21/2021
Crash: No
Fire: No
Vehicle Identification Number: 1g1pa5sgxe7******
Summary

The contact owns a 2014 Chevrolet Cruze. The contact stated that while driving at 70 mph, the vehicle lost motive power without warning. The contact attempted to steer the vehicle to the shoulder of the highway but was unsuccessful. A fellow motorist assisted the contact in successfully moving the vehicle off the highway and onto the shoulder. Due to the failure, the contact had the vehicle towed to an independent mechanic and the vehicle was diagnosed with engine failure. Neither the manufacturer nor the dealer was made aware of the failure. The vehicle was not repaired. The failure mileage was approximately 108,000.

05/21/2021
Components: STEERING,AIR BAGS
Incident Date: 05/21/2021
Crash: No
Fire: No
Vehicle Identification Number: 1G1PC5SBXE7******
Summary

This morning, I was making a right turn into a neighborhood when I hit a small hole in the road and the car turned off. It alerted me that it was power steering and airbags. Now when I drive into my driveway it may turn off because of the curb, when I turn into work it may turn off because there is a small area where the road has small holes.

05/12/2021
Components: UNKNOWN OR OTHER,VISIBILITY/WIPER
Incident Date: 04/30/2021
Crash: No
Fire: No
Vehicle Identification Number: 1G1PD5SB9E7******
Summary

WINDSHIELD LINKAGE FAILS WHILE IN USE( DRIVING IN RAINSTORM) LEAVING DRIVER WITH NO WIPERS ON DRIVERS SIDE

04/29/2021
Components: POWER TRAIN,ELECTRICAL SYSTEM,ENGINE
Incident Date: 06/01/2019
Crash: No
Fire: No
Vehicle Identification Number: 1G1PE5SB8E7******
Summary

TL* THE CONTACT OWNS A 2014 CHEVROLET CRUZE. THE CONTACT STATED WHILE DRIVING AT UNDISCLOSED SPEEDS, THE STEERING WHEEL WAS VERY LOOSE. ADDITIONALLY, WHILE DRIVING THERE WAS AN ABNORMAL POPPING AND METALLIC SOUND DETECTED. THE VEHICLE LOSS MOTIVE POWER WHILE ACCELERATING, WITH THE CHECK ENGINE WARNING LIGHT, TRACTION CONTROL AND TPMS WARNING LIGHTS ILLUMINATED. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC AND THE CONTACT WAS INFORMED THAT THE MAP SENSOR NEEDED TO BE REPLACED. THE VEHICLE WAS REPAIRED. THE VEHICLE WAS TAKEN TO GENESIS CHEVROLET (21800 GRATIOT AVE, EASTPOINTE, MI 48021, (586) 804-7977) TO BE DIAGNOSED. THE CONTACT WAS INFORMED THAT THE ELECTRICAL CLUSTER, BRAKES, WATER PUMP, NEGATIVE BATTERY CABLE, BODY CONTROL MODULE, AND COOLANT LEAK NEEDED TO BE REPAIRED OR REPLACED. THE VEHICLE WAS REPAIRED. THE VEHICLE WAS THEN TAKEN TO HAMILTON CHEVROLET (5800 E. 14 MILE RD, WARREN, MI 48092, (586) 838-1537) AND DIAGNOSED WITH A LEAKING ASSEMBLY CAMSHAFT COVER, BELT TENSIONER, AND DRIVE BELT. THE VEHICLE WAS REPAIRED. THE MANUFACTURER WAS NOT CONTACTED. THE FAILURE MILEAGE WAS 82,517.

04/24/2021
Components: VISIBILITY/WIPER
Incident Date: 04/24/2021
Crash: No
Fire: No
Vehicle Identification Number: 1G1PC5SB7E7******
Summary

THE DRIVERS SIDE WIPER WOULD NOT WORK WHEN STARTED TODAY WHILE IT WAS RAINING WHILE PARKED IN MY DRIVEWAY. I TOOK THE COVER OFF OF THE ESCUTCHEON ABOVE THE WIPERS TO SEE WHY THE ARM WAS NOT BEING DRIVEN BY THE MOTOR. THE ARM MOVED FREELY BACK AND FORTH ON THE WINDSHIELD. THE SHORT ARM FROM THE WIPER MOTOR TO THE DRIVE PLATE FOR THE WIPER WAS OFF. THE ARM WOULD NOT SNAP BACK IN PLACE. IT APPEARS THAT THE PLASTIC KNUCKLE HAS FAILED. WHEN SEARCHING FOR WIPER FAILURES IN THE CRUZE MOST OF THE COMPLAINTS WERE FOR THIS IDENTICAL FAILURE. MANY OWNERS WERE DRIVING ON THE ROAD WHEN IT FAILED AND I WAS FORTUNATE THAT IT FAILED BEFORE I LEFT FOR WORK AS IT WOULD HAVE FAILED WHILE DRIVING IN TRAFFIC. THERE ARE NO RECALLS LISTED FOR THIS DEFECTIVE PART. SINCE IS AN IMPORTANT SAFETY ISSUE I DETERMINED IT IS BEST TO MAKE THIS FORMAL COMPLAINT. THE PART NUMBER FOR THE WIPER LINKAGE IS 95971326 AND THIS IS WHAT NEEDS TO BE REPLACED. THE ATTACHED PHOTOS SHOW THE ARM OFF IN #1 AND #3 WHILE #2 SHOWS THE POSITION WHERE IT IS NORMALLY.

04/20/2021
Components: ENGINE
Incident Date: 04/17/2021
Crash: No
Fire: No
Vehicle Identification Number: 1G1PE5SB4E7******
Summary

HEAD GASKET BLOWN LOSING COOLANT

04/16/2021
Components: ELECTRICAL SYSTEM,EXTERIOR LIGHTING
Incident Date: 11/01/2020
Crash: No
Fire: No
Vehicle Identification Number: 1G1PC5SB2E7******
Summary

WHILE IN DRIVE, RADIO, DASH LIGHTS AND TURN SIGNALS RANDOMLY SHUT OFF. NOT SURE IF TURN SIGNALS ARE WORKING EVEN THOUGH NO SOUND - PRAYING OTHER DRIVERS CAN SEE WHEN I'M TURNING?? SOMETIMES I'M JUST SITTING AT A RED LIGHT AND EVERYTHING GOES QUIET. THE LENGTH OF TIME VARIES, SO IT CAN BE STARTLING WHEN EVERYTHING SUDDENLY COMES BACK ON. THIS HAS HAPPENED MANY TIMES OVER THE PAST FEW MONTHS. OVERALL, MAY SOUND INSIGNIFICANT, BUT THE (WORKING??) TURN SIGNALS IS A SAFETY ISSUE!!

04/14/2021
Components: UNKNOWN OR OTHER
Incident Date: 04/14/2021
Crash: No
Fire: No
Vehicle Identification Number: 1G1PG5SB0E7******
Summary

WHEN PARKING THE CAR AND SHIFTING THE GEAR SELECTOR TO THE P POSITION, THE VEHICLE FAILS TO RECOGNIZE THE CAR IS IN PARK - AN ERROR MESSAGE APPEARS THAT STATES 'SHIFT TO PARK'. THE CAR WILL NOT SHUT OFF AS IT DOESN'T RECOGNIZE THE CAR IS IN PARK. I HAVE HAD NO CHOICE, BUT TO LEAVE THE CAR RUNNING WHILE I WENT INTO WORK SINCE IT WOULD NOT ALLOW ME TO TURN IT OFF. ALSO, WHEN THIS HAPPENS I CANNOT PARK THE CAR IN MY GARAGE AS THE EXHAUST FUMES FILL THE GARAGE. THE PROBLEM IS SPORADIC AND HAPPENS ABOUT 70% OF THE TIME THAT I DRIVE THE CAR.

03/17/2021
Components: ELECTRICAL SYSTEM
Incident Date: 03/02/2021
Crash: No
Fire: No
Vehicle Identification Number: 1G1PE5SB0E7******
Summary

STABILTRAK SERVICE WARNING, RADIO SCREEN TURNING ON AND OFF AS WELL AS MUTING OF TURN SIGNAL ALL AT THE SAME TIME. HAPPENS SEVERAL TIMES A DAY. NEW BATTERY IN 2020.

03/10/2021
Components: STEERING,ELECTRICAL SYSTEM,ENGINE
Incident Date: 03/09/2021
Crash: No
Fire: No
Vehicle Identification Number: 1G1P75SZ3E7******
Summary

THIS HAS OCCUR MORE THAN A HANDFUL OF TIMES. THIS IS THE MOST RECENT ONE, I STOPPED AT THE GAS STATION TURNED OFF MY CAR AND WHEN I WENT TO START IT NOTHING WAS WORKING NO LIGHTS, NO POWER ANYWHERE. I WIGGLED THE BATTERY CABLE AND IT CAME BACK ON BUT, I HAD TO TURN THE KEY ON AND OFF MULTIPLE TIMES FOR IT TO FINALLY START. AS I'M LEAVING THE GAS STATION I TURN TO THE LEFT AND I HAVE NO POWER STEERING NONE WHATSOEVER. THEN IT CAME BACK SECONDS LATER I WAS DRIVING STRAIGHT AND THE WHEEL JERKED ON ITS ON AND IT SAID SERVICE POWER STEERING AND ONCE AGAIN I HAD NO POWER STEERING. IT WENT OFF MOMENTS LATER. WHEN I GOT TO MY DESTINATION IT LOST ALL POWER AGAIN.

03/08/2021
Components: ENGINE
Incident Date: 03/07/2021
Crash: No
Fire: No
Vehicle Identification Number: 1G1PC5SB0E7******
Summary

I REPLACED THE ENGINE ALREADY WITHIN AN YEAR OF HAVING IT AND NOW MY TURBO BLEW AND MY HEAD GASKET BLEW AS WELL

03/03/2021
Components: STEERING,ELECTRICAL SYSTEM,EXTERIOR LIGHTING
Incident Date: 02/01/2021
Crash: No
Fire: No
Vehicle Identification Number: 1G1PC5SB1E7******
Summary

THIS CAR IS CRAZY. STARTS ON ITS OWN IF KEY LEFT IN IGNITION. RADIO GOES ON AND OFF CONSTANTLY. POWER STEERING TRIES TO GO OUT. LIGHTS UP LIKE A CHRISTMAS TREE. I FEAR FOR MY LIFE AND IT NEEDS A RECALL.

02/25/2021
Components: ELECTRICAL SYSTEM
Incident Date: 09/09/2020
Crash: No
Fire: No
Vehicle Identification Number: 1G1PE5SB7E7******
Summary

RADIO GOES OUT INTERMITTENTLY AND CAN'T HERE BLINKER WHILE DRIVING

02/22/2021
Components: UNKNOWN OR OTHER,ENGINE
Incident Date: 08/02/2019
Crash: No
Fire: No
Vehicle Identification Number: 1G1PC5SB2E7******
Summary

I AM HAVING THREE TYPES OF ISSUES WITH MY CRUZE IT HAS BEEN POPPING THE TRUNK OPEN AND WHEN I GET TO ABOUT 10 MILES PER HOUR IT MAKES A VERY LOUD SHIFTING SOUND AND MY LATEST IS WHEN I PUT FUEL IN IT THE CAR ACTS LIKE IT DOESN'T WANT TO START BACK UP WHEN I GET IT RUNNING I HAVE TO LET IT SIT TURNED OFF FOR ABOUT TEN MINUTES WHICH IS A PAIN I HAVE ALWAYS BOUGHT CHEVY PRODUCTS AND WOULD LIKE TO IN THE FUTURE BUT IF I DON'T GET ANY REPLY TO MY CONCERN I MAY HAVE TO LOOK AT OTHER OPTIONS

02/18/2021
Components: VEHICLE SPEED CONTROL
Incident Date: 01/12/2021
Crash: No
Fire: No
Vehicle Identification Number: 1G1PC5SB1E7******
Summary

I ENTERED A GROCERY STORE PARKING LOT AND DROVE TO THE FAR END TO PARK. AS I WAS PULLING INTO A SPOT AND SLOWED TO ABOUT 2 OR 3 MILES AN HOUR TO STOP THE VEHICLE AND EXIT THE CAR IT SUDDENLY TOOK OFF AT A VERY FAST SPEED. I COULD NOT STOP IT USING THE BRAKES. THE CAR WENT UP AND OVER A GRASSY ISLAND THAT HAD ABOUT A FOOT OF FROZEN SNOW(ICE) ON IT. THE CAR FLEW OFF THE ISLAND AND CONTINUED AT THIS HIGH SPEED HEADING TOWARD A HILL. AS THIS WAS HAPPENING I WAS TRYING TO STOP THE CAR USING THE BRAKE TO NO AVAIL. BY THE GRACE OF GOD THE CAR STOPPED ABOUT TEN FEET BEFORE SLAMMING INTO THE HILL. A TOW TRUCK WAS CALLED AND THE CAR WAS TAKEN TO OUR MECHANIC. UPON COMPLETION OF THE REPAIRS NEEDED TO THE ITEMS DAMAGED UNDER THE CAR I AM ABLE TO DRIVE IT AGAIN. THE MECHANIC'S INVOICE READS RUN AWAY CAR AND LISTS THESE REPAIRS: THROTTLE BODY AND /OR GASKET--REMOVE AND REPLACE & CLEAN - 1.4L ENG.TURBOCHARGER, ACCELERATOR PEDAL - REMOVE AND REPLACE - ACCELERATOR FOOT PEDAL.

02/07/2021
Components: ELECTRICAL SYSTEM,ENGINE
Incident Date: 12/09/2020
Crash: No
Fire: No
Vehicle Identification Number: 1G1PA5SH7E7******
Summary

WHILE IDLING AT A TRAFFIC LIGHT I NOTICE THE "ENGINE OVERHEATED - IDLE ENGINE" CAME ON. THIS HAS HAPPEN ON A NUMEROUS OF OCCASIONS. I'VE TAKEN IT IN TO BE CHECKED BUT EVERYTHING WORKS FINE. IT CONTINUES TO DO THIS AT LEAST ONCE A WEEK NOW. THERE HAS TO BE A RECALL FOR BECAUSE I'VE RESEARCHED AND FOUND THAT MANY OTHER CHEVY CRUZE OWNERS HAVE THE SAME PROBLEM HAPPENING TO THEM.

01/27/2021
Components: VEHICLE SPEED CONTROL
Incident Date: 01/02/2021
Crash: No
Fire: No
Vehicle Identification Number: 1G1PC5SB1E7******
Summary

TL* THE CONTACT OWNS A 2014 CHEVROLET CRUZE. THE CONTACT STATED WHILE DRIVING, THE VEHICLE FAILED TO ACCELERATE ABOVE 37 MPH. THE CHECK ENGINE WARNING LIGHT WAS ILLUMINATED. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC WHERE THE CONTACT WAS INFORMED THAT THE TURBO CHARGER NEEDED TO BE REPLACED. THE VEHICLE WAS REPAIRED HOWEVER, THE FAILURE RECURRED. THE LOCAL DEALER WAS NOT CONTACTED. THE MANUFACTURER WAS NOTIFIED AND REFERRED THE CONTACT TO THE LOCAL DEALER. THE FAILURE MILEAGE WAS 122,000.

01/26/2021
Components: ENGINE
Incident Date: 06/01/2020
Crash: No
Fire: No
Vehicle Identification Number: 1G1PC5SBXE7******
Summary

TL* THE CONTACT OWNS A 2014 CHEVROLET CRUZE. THE CONTACT STATED THAT WHILE DRIVING APPROXIMATELY 70 MPH, THE TEMPERATURE GAUGE WARNING ALERT SOUNDED OFF AND INDICATED THAT THE VEHICLE WAS OVERHEATING. THE CONTACT PULLED OVER TO THE SIDE OF THE ROAD AND TURNED OFF THE VEHICLE. THE CONTACT HAD TO PLACE MORE ANTI-FREEZE DUE TO THE WATER PUMP LEAKING ANTI-FREEZE. THE CONTACT STATED THAT THE FAILURE RECURRED THREE TIMES WHILE DRIVING APPROXIMATELY 50-70 MPH. THE CONTACT TOOK THE VEHICLE TO GATES CHEVY WORLD (636 W MCKINLEY AVE, MISHAWAKA, IN 46545, (574) 256-3000) WHO DIAGNOSED THAT THE WATER PUMP WAS LEAKING AND NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE CONTACT LEARNED OF A TSB FOR SPECIAL COVERAGE ADJUSTMENT (14371B). THE MANUFACTURER WAS MADE AWARE OF THE FAILURE AND INFORMED THE CONTACT THE VEHICLE WAS NOT COVERED UNDER THE SPECIAL COVERAGE. THE APPROXIMATE FAILURE MILEAGE 55,000.*DT*JB

01/23/2021
Components: POWER TRAIN
Incident Date: 01/23/2021
Crash: No
Fire: No
Vehicle Identification Number: 1G1PC5SBXE7******
Summary

GETTING CODE P0299 TURBOCHARGER UNDERBOST. THE TURBO CHARGER WAS FOUND TO HAVE A CRACK IN THE HOUSING. WHEN THE CAR HAD 45,000 MILES IT THE OILD FEED LINE EXPLODED AND HAD TO GET REPLACED, THIS WAS ABOUT 2 YEARS AGO WHEN THE OIL FEED HOSE HAD TO GET REPLACE. NOW THE CRUZE HAS A CODE OF P0299 AND THE CAR IS UNDER POWERED.

01/22/2021
Components: SUSPENSION,VISIBILITY/WIPER
Incident Date: 01/15/2021
Crash: No
Fire: No
Vehicle Identification Number: 1G1PA5SHXE7******
Summary

MY 2014 CHEVY CRUZE LEFT WIPER SUDDENLY STOPPED WORKING AND THERE IS A CURRENT RECALL ON IT. THE CAR HAD BEEN PARKED JUST A FEW HOURS AND THE WIPERS WERE WORKING. *LN*JB

01/07/2021
Components: ENGINE
Incident Date: 01/04/2021
Crash: No
Fire: No
Vehicle Identification Number: 1G1PG5SB6E7******
Summary

THE VALVE PAN COVER & GASKET KEEPS LEAKING OIL EVEN AFTER BEING REPLACED SEVERAL TIMES. I BOUGHT THIS CAR A YEAR AGO & WAS TOLD NOTHING ABOUT THIS PROBLEM WHAT DO I NEED TO DO? I CANT KEEP FIXING THIS PROBLEM AS IT IS RATHER EXPENSIVE.

12/25/2020
Components: POWER TRAIN,ENGINE
Incident Date: 10/13/2020
Crash: No
Fire: No
Vehicle Identification Number: 1G1PC5SBXE7******
Summary

FAULTY TURBOCHARGER, MULTIPLE OWNERS THAT I SPOKE TO HAVE REPLACED THEIR TURBOCHARGER TWICE ONLY TO KNOW THAT IT KEEPS FAILING. THE TURBOCHARGER RUINED MY CATALYTIC CONVERTER WHICH HAD TO BE REPLACE DU TO A CRACK IN THE TURBOCHARGER.

12/25/2020
Components: SEAT BELTS
Incident Date: 12/01/2020
Crash: No
Fire: No
Vehicle Identification Number: 1G1PC5SB2E7******
Summary

THE REAR SEAT BELT BUCKLE, PASSENGER SIDE, LATCHES BUT COMES UNDONE IF PULLED ON.

12/25/2020
Components: UNKNOWN OR OTHER,ENGINE
Incident Date: 11/06/2020
Crash: No
Fire: No
Vehicle Identification Number: 1G1PC5SB8E7******
Summary

THE CAR IS A 2014 CHEVROLET CRUZE LT THAT WAS JUST PURCHASED FROM A USED CAR DEALER AND WITHIN THE FIRST WEEK THE ENGINE RETARDS ITSELF AND THROWS A CHECK ENGINE LIGHT. THE CODE READS P0325 WHEN READ. THE WIRING HAS BEEN CHECKED OUT AND HAS NOTHING WRONG. THE KNOCK SENSOR HAS BEEN REPLACED TWICE. AFTER BEING REPLACED, THE CODE WILL GO AWAY ANYWHERE FROM A FEW MINUTES TO A MONTH AND THEN THE SAME ISSUE STARTS ALL OVER AGAIN.

12/13/2020
Components: ELECTRICAL SYSTEM
Incident Date: 12/10/2020
Crash: No
Fire: No
Vehicle Identification Number: 1G1PA5SH2E7******
Summary

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

12/11/2020
Components: AIR BAGS
Incident Date: 11/15/2020
Crash: Yes
Fire: No
Vehicle Identification Number: 1G1PA5SH2E7******
Summary

TL* THE CONTACT OWNED A 2014 CHEVROLET CRUZE. THE CONTACT STATED WHILE HER SISTER WAS DRIVING 55 MPH, WHEN ANOTHER VEHICLE CRASHED INTO THE REAR DRIVER SIDE AND CAUSED HER VEHICLE TO SPIN AROUND, AS A RESULT THE FRONT OF THE VEHICLE HIT A WALL. THE AIR BAGS DID NOT DEPLOY. THE CONTACT STATED NO ONE SUSTAINED ANY INJURIES OR SEEKED MEDICAL ATTENTION. A POLICE REPORT WAS FILED. THE CONTACT STATED THEY WERE ABLE TO DRIVE TO THEIR DESTINATION. THE CONTACT CALLED LOCAL DEALER WEBB CHEVY OAK LAWN (9440 S CICERO AVE, OAK LAWN, IL 60453) AND WAS MADE AWARE OF THE FAILURE. THE INSURANCE ADJUSTER DEEMED THE VEHICLE WAS LOSS.THE MANUFACTURER HAD NOT BEEN INFORMED OF FAILURE. THE FAILURE MILEAGE WAS 63,887.

12/08/2020
Components: ELECTRICAL SYSTEM,UNKNOWN OR OTHER,ENGINE
Incident Date: 12/08/2020
Crash: No
Fire: No
Vehicle Identification Number: 1G1PE5SB4E7******
Summary

OVER THE LAST 3 YEARS, I HAVE HAD THE SAME ISSUES OCCURRING. THE ENGINE OVERHEATS AND A MESSAGE THAT READS "A/C OFF HIGH ENGINE TEMP" APPEARS. THE HOSE WAS REPLACED, AND IT WAS OK FOR AWHILE, BUT THE PROBLEM HAS REOCCURRED TWICE MORE. THE ENGINE GASKET COVER HAD TO BE REPLACED AS WELL, AND LOOKS LIKE IT IS LEAKING AGAIN, AND OVER THE LAST 3 YEARS RANDOMLY, A MESSAGE WILL APPEAR THAT STATES TO SERVICE STABILTRAK. I'VE HAD A COIL PACK REPLACED AND THE MESSAGE WENT AWAY, BUT REAPPEARS EVERY NOW AND THEN, AND UPON START UP OF CAR MOST DAYS, RUNS VERY ROUGH AND I HAVE TO WAIT A MINUTE BEFORE PUTTING INTO GEAR. THE OVERHEATING AND ROUGH ENGINE PROBLEMS KEEP REOCURRING NO MATTER WHAT WORK I HAVE DONE TO IT. MOST RECENT ISSUES WITH THE AC OFF AGAIN, AS OF TODAY, 12/8/2020.

12/04/2020
Components: ELECTRICAL SYSTEM,ENGINE,FUEL/PROPULSION SYSTEM
Incident Date: 11/01/2020
Crash: No
Fire: No
Vehicle Identification Number: 1G1PC5SBXE7******
Summary

VEHICLE WILL LOSE POWER AND SHUT OFF IN MIDDLE OF DRIVING WHILE TRYING TO ACCELERATE OR SLOWING DOWN, THIS OCCURS ON HIGHWAY, AT STOPLIGHTS, DRIVE THROUGH, AND CITY STREETS WHILE STATIONARY AND IN MOTION. CHEVROLET DEALERSHIP CAN NOT FIGURE OUT THE PROBLEM. THIS IS EXTREMELY DANGEROUS. ECM HAS BEEN REPLACED BUT STILL EXPERIENCE ELECTRICAL PROBLEMS AS WELL. THIS IS BASICALLY A DEATH TRAP VEHICLE. IT HAS HAPPENED NUMEROUS TIMES WITH NO SOLUTION.

11/18/2020
Components: POWER TRAIN,VEHICLE SPEED CONTROL,SERVICE BRAKES
Incident Date: 01/01/2019
Crash: No
Fire: No
Vehicle Identification Number: 1G1P75SZ8E7******
Summary

AUTOMATIC TRANSMISSION FAILURE CAN RESULT IN VEHICLE ROLLING BACKWARDS FOR 3-5 SECONDS IN DURATION AFTER RELEASING BRAKE WHILE. WHILE ON FLAT GROUND - THIS CAUSES DANGER TO OTHER DRIVER AS THE EXPECT OTHER VEHICLES TO BE MOVING AFTER A TRAFFIC LIGHT TURNS GREEN. WHILE ON AN INCLINE - THIS CONDITION MAY POSE A DANGER TO PEDESTRIANS AND OTHER MOTORISTS AS THE AUTOMATIC TRANSMISSION WILL ALLOW THE VEHICLE TO ROLL BACKWARDS A GREAT DISTANCE. THE DISTANCE AND SPEED OF TRAVEL BACKWARDS WILL VARY BASED ON ANGLE OF INCLINE OF STREET OR ROAD. WHEN THIS CONDITION OCCURS - THE DRIVER IS COMPLETELY UNAWARE AND MAY NOT BE ABLE TO APPLY THE BRAKE IN ENOUGH TIME TO PREVENT COLLISION WITH OTHER VEHICLES OR PEDESTRIANS. THIS CONDITION HAPPENS WHEN: 1 - TRANSMISSION IS HOT (ABOUT 40 MIN DRIVE TIME) 2 - BRAKE IS DEPRESSED FOR LONGER THAN 3 SECONDS WHILE SITTING AT LIGHT. 3 - RELEASING BRAKE MAY OR MAY NOT RESULT IN THIS CONDITION HAPPENING. SERVICE 1 - THE VEHICLE SHOWS NO CODES FOR TRANSMISSION FAILURE. 2 - MULTIPLE GM DEALERS HAVE CONFIRMED SOFTWARE OF VEHICLE IS UP TO DATE. 3 - MULTIPLE DEALERS HAVE MIXED STATEMENTS IF THEY CAN DUPLICATE THE ISSUE OR NOT. DEALER 1 SAYS - "IT'S YOUR DRIVING HABITS. WE RESET THE COMPUTER AND IT WILL RE-LEARN HOW YOU DRIVE." DEALER 2 SAYS - "WE WERE ABLE TO DUPLICATE YOUR ISSUE AND ARE AWAITING A RESPONSE FROM GM" - WHEN SPEAKING TO GM THEY INDICATED THEY NEVER RECEIVED AN EMAIL FORM THE DEALER. CONDITION WAS FIRST SEEN AT APPROXIMATELY 68K MILES AND HAS CONTINUED ON/OFF UNTIL CURRENT MILEAGE OF 98K. DEALER AND GM CORPORATE HAVE HAD VEHICLE FOR GREATER THAN 30 DAYS AND ARE UNABLE TO PROVIDE RESOLUTION. AS A FIREFIGHTER - IT IS MY PROFESSIONAL OPINION THAT THIS CONDITION MAY PRESENT A RISK TO PUBLIC WELFARE.

11/18/2020
Components: POWER TRAIN,UNKNOWN OR OTHER
Incident Date: 01/01/2019
Crash: No
Fire: No
Vehicle Identification Number: 1G1P75SZ8E7******
Summary

VEHICLE MAY JERK VIOLENTLY DURING DE-ACCELERATION FROM EXPRESSWAY SPEEDS. THIS CONDITION MAY RESULT IN LOSS OF CONTROL - ESPECIALLY DURING WINTER/ICE LIKE ROAD CONDITIONS. TO DUPLICATE THE ISSUE: 1 - OPERATE AUTOMATIC TRANSMISSION FOR AT LEAST 40 MINUTES AT EXPRESSWAY SPEEDS OF APPROX 70MPH 2 - WHEN EXITING EXPRESSWAY RAMP THE VEHICLE WILL DOWNSHIFT. 3 - SOMETIMES DURING DOWN SHIFTING - THERE IS A LURCH OR IMPACT LIKE FEELING SO INTENSE THAT THE DRIVER MAY BELIEVE THEY WERE REAR ENDED BY ANOTHER VEHICLE. THIS MATTER WAS BROUGHT TO THE ATTEMPT OF GM DEALERS AND GM CORPORATE AND THEY HAVE FAILED TO RESOLVE THE ISSUE. DEALER 1 RESPONSE WAS SIMILAR TO "IT'S YOUR DRIVING HABITS" AND "WE RESET THE COMPUTER SO IT CAN RE-LEARN HOW YOU DRIVE". THIS FAILED TO RESOLVE ISSUE. DEALER 2 RESPONSE - WE CAN DUPLICATE THE ISSUE - THEN LATER WE CAN'T DUPLICATE THE ISSUE. DEALER ALSO ADVISED THEY EMAILED GM FOR ADDITIONAL SUPPORT. GM STATES THEY NEVER RECEIVED THE EMAIL. VEHICLE HAS SPENT GREATER THAN 30 DAYS IN THE SHOP FOR THE TRANSMISSION LIKE ISSUES. AS A FIREFIGHTER - IT IS MY PROFESSIONAL OPINION THAT THIS CONDITION MAY RESULT IN SUBSTANTIAL HARM TO THE DRIVER OR OCCUPANTS OF VEHICLE IF THIS CONDITION HAPPENS WHILE OPERATING THE MOTOR VEHICLE ON ICE OR SNOW AND POSSIBLY RAIN LIKE CONDITIONS. WHERE IT IS MY BELIEF THAT SUCH INJURY COULD RESULT IN DEATH OR GRAVE BODILY INJURY. THIS ISSUE HAS HAPPENED ON/OFF SINCE 01/01/2019 FROM 68K MILES TO CURRENT MILES OF 98K. GM/DEALERS HAVE INDICATED THAT ALL VEHICLE SOFTWARE IS UP TO DATE AND THERE ARE NO ENGINE CODES.

11/08/2020
Components: ELECTRICAL SYSTEM,ENGINE
Incident Date: 10/17/2020
Crash: No
Fire: No
Vehicle Identification Number: 1G1PC5SB5E7******
Summary

THE CAR WILL BE STOPPED AT A RED LIGHT OR A STOP SIGN, THE CAR WILL BE IDLING FOR SECONDS START SHUDDERING THEN STALL OUT IN THE MIDDLE OF TRAFFIC THEN THE CHECK ENGINE LIGHT WILL TURN ON. WE THEN HAVE TO SHUT THE CAR OFF WITH THE KEY, CYCLE IT THEN TURN THE CAR BACK ON.

11/02/2020
Components: SERVICE BRAKES
Incident Date: 11/28/2017
Crash: No
Fire: No
Vehicle Identification Number: 1G1PC5SB6E7******
Summary

WHEN IN REVERSE, THE BRAKES HAVE A TENDENCY TO FAIL. THE CAR CONTINUES ROLLING BACKWARD, EVEN WITH THE BRAKE PEDAL PRESSED TO THE FLOOR BOARD, CREATING THE RISK OF BACKING INTO OBSTACLES LIKE VEHICLES, TREES, PEDESTRIANS. NO SUCH ISSUES OCCUR WHEN IN ANY OTHER GEAR.

10/30/2020
Components: ENGINE
Incident Date: 10/24/2020
Crash: No
Fire: No
Vehicle Identification Number: 1G1PC5SB2E7******
Summary

SEEMS TO BANG INTO GEAR WHEN DRIVING/PICKING UP SPEED. ACTS LIKE ENGINE STUMBLE. HAD PCV VALVE REPLACED UNDER RECALL DUE TO SQUEEKING NOISE. VEHICLE STARTED MAKING SAME NOISE AGAIN AND DOESNT SHIFT CORRECTLY. MECHANIC ADVISED OF INCORRECT CRANK CASE PSI DUE TO PCV VALVE PROBLEM. VEHICLE ONLY HAS 27,000 MILES AND SHOULDNT HAVE THIS PROBLEM.

10/25/2020
Components: POWER TRAIN,ELECTRONIC STABILITY CONTROL,ENGINE
Incident Date: 10/24/2020
Crash: No
Fire: No
Vehicle Identification Number: 1G1PA5SGXE7******
Summary

THE TRACTION CONTROL LIGHT AS WELL AS CHECK ENGINE LIGHT CAME ON. WITH NO PRIOR ISSUES, JUST OUT OF THE BLUE. THE CAR SHAKES WHEN DRIVING. IT HAPPENED 6PM LAST NIGHT, NO ISSUES BEFOREHAND. ITS PARKED OUT FRONT ON THE STREET WHERE I LIVE.

10/15/2020
Components: ELECTRICAL SYSTEM
Incident Date: 09/23/2014
Crash: No
Fire: No
Vehicle Identification Number: 1G1PC5SB4E7******
Summary

THE TWO FRONT WINDOWS BOTH STOPPED WORKING WITHIN A YEAR OF HAVING THE CAR. THE READ DRIVER SIDE WINDOW ALSO IS MAKING A SOUND THAT SOON WILL STOP WORKING. THE CAR AT THE TIME HAD LESS THAN 9000 MILES WHEN THEY STOPPED WORKING WITH 98% OF THE TIME ONLY HAVING THE ONE PERSON IN THE VEHICLE (DRIVER). NO KIDS PLAYING AROUND WITH SWITCHES NO CRASHES. BOTH WINDOWS JUST STOPPED WORKING. SOMETHING INSIDE BROKE.

10/12/2020
Components: STEERING,ELECTRICAL SYSTEM,UNKNOWN OR OTHER
Incident Date: 09/26/2020
Crash: No
Fire: No
Vehicle Identification Number: 1G1PC5SB5E7******
Summary

.

10/09/2020
Components: ENGINE
Incident Date: 10/03/2020
Crash: No
Fire: No
Vehicle Identification Number: 1G1PC5SB6E7******
Summary

THE VALVE COVER KEEPS BLOWING. THEN IT STARTS LEAKING OIL. WHEN IT BLOWS YOU CAN NOT USE THE AIR BECAUSE IT WILL DECREASE THE POWER IN THE CAR. THERE IS NO ACCELERATION WHEN THIS HAPPENS ALSO. I HAVE HAD THIS REPLACED 3 TIMES ALREADY AND IT JUST BLEW AGAIN. THIS ISSUE SHOULD BE ADDRESSED AND FIXED. I HAVE HAD MY CAR FOR 3 YEARS AND THIS IS THE 4TH TIME WITH THE SAME ISSUE. THIS COSTS ANYWHERE FROM $450 AND UP DEPENDING ON WHERE IT IS FIXED. UNACCEPTABLE. THE VALVE COVER GASKET BLOWS WHILE DRIVING. YOU NOTICE A CHANGE IN CAR POWER AND LACK OF ACCELERATION. THE ENGINE LIGHT COMES ON AS WELL.

10/02/2020
Components: ELECTRICAL SYSTEM
Incident Date: 10/02/2020
Crash: No
Fire: No
Vehicle Identification Number: 1G1PA5SH2E7******
Summary

WHENEVER I LEAVE THE KEY IN THE IGNITION (USUALLY DO WHEN IT'S PARKED IN MY GARAGE) EVERY NOW AND THEN AFTER PARKING THE CAR, AFTER A FEW MINUTES. THE LIGHTS ALL COME ON AS IF SOMEONE IS TRYING TO START IT. SOMETIMES IT'LL BARELY ROLL OVER. THE STARTER STARTS TO ENGAGE. IT'LL QUIT AND THEN GO INTO COMPLETE OFF MODE. SOMETIMES IT'LL ACTUALLY TRY TO START BUT CAN'T SINCE THE KEY IS IN THE OFF POSITION. IT WILL CONTINUE TO TRY TO START REPEATEDLY SOMETIMES. I'VE BEEN KEEPING AN EYE ON IT AND NOW HAVE TO REMOVE THE KEY FROM THE IGNITION EVERY TIME I PARK THE CAR. THE SERVICE ANTI THEFT LIGHT CAME ON THE MOST RECENT TIME IT HAD HAPPENED. BUT IMMEDIATELY WENT AWAY AFTER STARTING THE VEHICLE AND HASN'T CAME BACK SINCE.

09/26/2020
Components: STEERING,ELECTRICAL SYSTEM
Incident Date: 09/25/2020
Crash: No
Fire: No
Vehicle Identification Number: 1G1P75SZ3E7******
Summary

WHILE I WAS DRIVING MY CAR WILL SAY ROLL DRIVER WINDOW UP AND DOWN. THEN IT LOST POWER STEERING FOR A FEW SECONDS. PARKED IT AT MY HOUSE WENT TO START IT AND IT LOST ALL POWER BUT THE FLASHERS STAYED ON. IT HAS HAPPENED TWICE IN THE PASSER TWO WEEKS. I TALKED TO ANOTHER PERSON THAT HAD THE SAME CAR AND THEIRS DID THE SAME THING.

09/26/2020
Components: SEAT BELTS
Incident Date: 06/01/2020
Crash: No
Fire: No
Vehicle Identification Number: 1G1PA5SH3E7******
Summary

PASSENGER FRONT SIDE SEAT BELT WONT LATCH

09/08/2020
Components: ELECTRICAL SYSTEM,ENGINE
Incident Date: 07/04/2020
Crash: No
Fire: No
Summary

TL* THE CONTACT OWNS A 2014 CHEVROLET CRUZE. THE CONTACT STATED THAT WHILE DRIVING AT VARIOUS SPEEDS, THE VEHICLE FAILED TO PROPERLY ACCELERATE WHILE DEPRESSING THE ACCELERATOR PEDAL. ON ANOTHER OCCASION, THE VEHICLE FAILED TO START-UP. THE VEHICLE WAS TOWED TO HURD AUTO MALL - CHEVROLET LOCATED AT 1705 HARTFORD AVE, JOHNSTON, RI 02919, WHERE THE TECHNICIAN REPROGRAMMED THE ENGINE CONTROL MODULE AND SERVICED THE WIRING HARNESS. THE CONTACT INDICATED THAT RECENTLY THE FAILURE RECURRED AND THE VEHICLE WOULD NOT START. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 21,000. THE VIN WAS NOT AVAILABLE.

09/05/2020
Components: AIR BAGS,ENGINE
Incident Date: 08/01/2020
Crash: No
Fire: No
Vehicle Identification Number: 1G1PE5SB6E7******
Summary

THE AIRBAG SENSOR LIGHT WILL COME ON AND TURN BACK OFF AND FLASH 'SERVICE AIRBAG' MULTIPLE TIMES. I HAVE ALSO REPLACED THE THERMOSTAT IN MY CAR TWICE IN THE PAST YEAR AND I HAVE TO REPLACE IT AGAIN.

09/03/2020
Components: STEERING,POWER TRAIN,ENGINE
Incident Date: 09/01/2020
Crash: No
Fire: No
Vehicle Identification Number: 1G1PG5SB6E7******
Summary

COMMON ISSUE WHERE AN UNDERBOOST EVEN HAPPENS DUE TO CRACK IN TURBO OR FAILED WASTEGATE, WHEN ON HIGHWAY CAN CAUSE AN ACCIDENT WHEN SUDDENLY UNABLE TO MAINTAIN HIGHWAY SPEEDS, ALSO NEGATIBE BATTERY CABLE HAS COMMON ISSUE WHICH REDUCES VOLTAGE PASS THROUGH CAUSING TRACTION CONTROL AND STABIL-TRACK ISSUES WHICH CAN CAUSE LOSS OF CONTROL OF VEHICLE IN HAZARDOUS CONDITIONS.

08/31/2020
Components: ENGINE
Incident Date: 08/28/2020
Crash: No
Fire: No
Vehicle Identification Number: 1G1PC5SB4E7******
Summary

I HAVE A WATER PUMP LEAK I HAVE TO CONSTANTLY KEEP ADDING WATER SO MY VEHICLE WON'T RUN HOT AND MY OXYGEN SENSORS ARE BAD IT DOESN'T IN MOTION AND STATIONARY

08/29/2020
Components: ENGINE
Incident Date: 08/01/2018
Crash: No
Fire: No
Vehicle Identification Number: 1G1PC5SB7E7******
Summary

THIS CAR HAS MANY PROBLEMS. I AM SURPRISED IT HAS NO RECALLS. THE PROBLEMS START TWO YEARS AGO. THE VALVE COVER STARTED LEAKING. OIL WAS EVERYWHERE. GOT THAT REPLACED BUT IT HAPPENED AGAIN, AND THEN IT HAPPENED AGAIN. APPARENTLY THE PCV VALVE IS BUILT INTO THE VALVE COVER. WE ARE ABOUT TO BE ON OUR 4TH VALVE COVER. IT'S CURRENTLY INOPERABLE. THE WATER PUMP HAD TO BE REPLACED, THE WHOLE ENGINE HAD TO BE REPLACED. THIS CAR IS A MONEY PIT, AND ANYONE WHO HAS EVER BOUGHT IT SHOULD BE REFUNDED FOR REAL. IT'S A PIECE OF CRAP AND HAS HAD NOTHING BUT PROBLEMS, AND CAUSES NOTHING BUT STRESS. I WILL NEVER BUY ANOTHER CHEVY EVER AGAIN.

08/24/2020
Components: UNKNOWN OR OTHER
Incident Date: 05/01/2020
Crash: No
Fire: No
Vehicle Identification Number: 1G1PC5SB5E7******
Summary

TRANSMISSION SHIFTS FROM 5TH GEAR TO 2ND RANDOMLY AT 70 MPH.

08/22/2020
Components: ENGINE
Incident Date: 07/03/2020
Crash: No
Fire: No
Vehicle Identification Number: 1G1PE5SB2E7******
Summary

THE ENGINE WAS ACTING UP. IT FELT LIKE IT WASN'T GETTING THE GAS TO SHIFT GEARS. IT FELT LIKE IT WAS GOING TO STALL OUT. TOOK IT TO THE SHOP AND THEY REPLACED THE KNOCK SENSOR AND DID A TUNE UP. THE ISSUE CONTINUED SO WE HAD TO TAKE IT BACK AGAIN. WE WAS TOLD THE PISTON MELTED AND PUT A HOLE IN THE BLOCK. WE BOUGHT IT BRAND NEW, HAVE TAKEN IT FOR ALL REPAIRS AND OIL CHANGES, THE CAR HAS LESS THAN 90,000 MILES. WE ARE BEING TOLD THESE CARS HAVE THESE ISSUES AND TO JOIN IN A LAWSUIT BECAUSE THE MOTOR NEEDS REPLACED.

08/11/2020
Components: ELECTRICAL SYSTEM
Incident Date: 08/11/2020
Crash: No
Fire: No
Vehicle Identification Number: 1G1PE5SB0E7******
Summary

VEHICLE IS OVERDRAWING BATTERY CURRENT WHEN MOTOR IS RUNNING CAUSING ELECTRICAL POWER LOSS AT ENGINE IDLE. LOSS OF ELECTRICAL POWER CAUSES ENGINE TO STALL WHILE IN TRAVEL LANES. ALTERNATOR AND BATTERY ARE VERIFIED FUNCTIONAL.

08/06/2020
Components: ENGINE
Incident Date: 08/05/2020
Crash: No
Fire: No
Vehicle Identification Number: 1G1PC5SB3E7******
Summary

CAR IS NOT ACCELERATING PROPERLY. THIS MAKES FOR DANGEROUS DRIVING CONDITIONS IN AREAS WITH HIGH SPEED LIMITS SUCH AS THE HIGHWAY.

07/14/2020
Components: SERVICE BRAKES
Incident Date: 02/16/2018
Crash: No
Fire: No
Vehicle Identification Number: 1G1PE5SB7E7******
Summary

WHILE ENGAGING THE VEHICLE IN REVERSE THE BREAK FAILS TO STOP THE VEHICLE EVEN WHEN PRESSED ALL THE WAY DOWN. THIS HAPPENS EVERY SO OFTEN. ONLY HAPPENS IN REVERSE GEAR. THE CAR KEEP ROLLING BACK UNTIL GEAR IS CHANGED TO DRIVE.

07/12/2020
Components: ELECTRICAL SYSTEM,ENGINE
Incident Date: 07/10/2020
Crash: No
Fire: No
Vehicle Identification Number: 1G1P75SZ4E7******
Summary

HAD TO CHANGE DEF RESERVOIR AND ENGINE OIL PSI SOLENOID VALVE AND MY SIDE SERIVCE ALERT IN BROKEN TOO AND AT 26000 MILES I ASK FOR NEW CAR BECAUSE I HAD 7 REPLACEMENT PART PUT ON CAR I WAS DEINED NEW CAR

07/09/2020
Components: FUEL/PROPULSION SYSTEM
Incident Date: 07/08/2020
Crash: No
Fire: No
Vehicle Identification Number: 1G1PG5SBXE7******
Summary

HAVING A COOLANT LEAK AND CAN'T FIND THE SOURCE ..HAD DYE PUT IN BY MECHANIC TOLD TO DRIVE FOR A COUPLE OF DAYS ..WENT BACK AND EVERYTHING IS DRY NO LEAK DETECTED BUT LOOSING COOLANT ..FAN COMES ON AC SHUT OFF DUE TO ENGINE OVERHEATING..SITTING AND OR DRIVING

07/09/2020
Components: STEERING
Incident Date: 04/01/2020
Crash: No
Fire: No
Vehicle Identification Number: 1G1PG5SB9E7******
Summary

TL* THE CONTACT OWNS A 2014 CHEVROLET CRUZE. THE CONTACT STATED THAT WHILE DRIVING, THE STEERING CEASED WITHOUT WARNING. THE CONTACT PULLED OVER AND RESTARTED THE VEHICLE AND THE STEERING REGAINED NORMAL FUNCTIONALITY. OURISMAN CHEVROLET BUICK GMC OF ALEXANDRIA (1800 OLD RICHMOND HWY, ALEXANDRIA, VA 22303, 571-366-8047 WAS CONTACTED AND INFORMED OF THE FAILURE. THE CONTACT WAS INFORMED TO SCHEDULE AN APPOINTMENT TO HAVE THE VEHICLE DIAGNOSED. AN APPOINTMENT WAS NOT SCHEDULED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 49,000.

07/09/2020
Components: VISIBILITY/WIPER
Incident Date: 05/21/2020
Crash: No
Fire: No
Vehicle Identification Number: 1G1PC5SB6E7******
Summary

I HAVE A 2014 CHEVROLET CRUZE LT. ON MAY 20TH 2020 MY DRIVER SIDE WINDSHIELD WIPER STOPPED WORKING. TOOK CAR TO A CHEVROLET DEALERSHIP TO HAVE IT FIXED THE NEXT DAY. THEY REPLACED THE MOTOR TO THE WINDSHIELD WIPERS. NOT EVEN 2 MONTHS LATER ON JULY 9TH 2020 THE DRIVER SIDE WINDSHIELD WIPER GOES OUT AGAIN.

06/30/2020
Components: ELECTRICAL SYSTEM,ELECTRONIC STABILITY CONTROL,ENGINE
Incident Date: 06/27/2020
Crash: No
Fire: No
Vehicle Identification Number: 1G1PC5SB0E7******
Summary

NOT SURE WHAT'S WRONG. I'VE FIXED THINGS ALREADY LIKE MASS FLOW SENSOR, AIR FILTER, MOTOR MOUNTS A VALVE LEAK. CARS BEEN IN AND OUT OF THE MECHANICS FOR MONTHS. CARS ENGINE SHUT OFF 2-3 TIMES WHILE DRIVING WITH MY DAUGHTER IN THE CAR!!!!!. ANOTHER TIME IT TURNED OFF RIGHT AFTER I STARTED IT UP. THE CAR IS UNSAFE!!!!!! I'VE HAD IT HAD 2-3 DIFFERENT MECHANICS. AND THE CHEVY DEALERSHIP. THE CAR NEVER TURNS OFF FOR ANYONE BUT ME. THIS PAST WEEKEND I WAS ATTEMPTING TO PICK UP MY CAR FROM ONE SHOP TO TAKE TO ANOTHER AND IT WOULDN'T START. THIS SHOP HAD THE CAR FOR A WEEK AND A HALF AND IT NEVER TURNED OFF UNTIL I WENT TO PICK IT UP. NOW THEY STILL CAN'T FIND WHAT'S CAUSING THE PROBLEM. I'VE SPENT 2 GRAND IN LABOR AND TOWS IN JUST THE LAST 3-4 MONTHS. I CAN'T KEEP DOING THIS!!!!!! SOMEONE PLEASE HELP ME FIGURE THIS OUT!!!!!! *TR

06/30/2020
Components: ENGINE
Incident Date: 06/19/2020
Crash: No
Fire: No
Vehicle Identification Number: 1G1PH5SB0E7******
Summary

MESSAGE "A/C OFF, ENGINE TOO HOT" AND FAN RUNNING LIKE CRAZY. QUICK GOOGLE SEARCH TELLS ME THIS IS A POPULAR PROBLEM WITH THIS VEHICLE. MOST SUGGESTIONS SAID IT WOULD BE A SENSOR. CHANGING THE SENSOR WORKED FOR 3 DAYS BEFORE PROBLEM CAME BACK. JUST 6 MONTHS AGO I HAD TO REPLACE THE WATER PUMP AND THERMOSTAT HOUSING FOR AN OVERHEATING ISSUE AS WELL.

06/30/2020
Components: ELECTRONIC STABILITY CONTROL,ENGINE,FUEL/PROPULSION SYSTEM
Incident Date: 09/30/2018
Crash: No
Fire: No
Vehicle Identification Number: 1G1PH5SBXE7******
Summary

FAULTY PARTS HAVE CAUSED ISSUES WITH THE ENGINE, SUCH AS CONSTANT ENGINE TICKING, AND SQUEAKING WHEN SLOWING DOWN AND BELOW 1300RPM. BOTH OF THESE PROBLEMS I BELIEVE ARE CAUSING THE ENGINE TO HAVE POWER LOSS AND ULTIMATELY MAKE THIS VEHICLE LESS POWERFUL AND BECOME UNDEPENDABLE. BEYOND THOSE PROBLEMS I CONSISTENTLY GET WARNINGS ABOUT THE TRACTION CONTROL AND STABILITRAK. I AM DOING WHAT I CAN TO FIX THIS THING BUT BELIEVE IT SHOULD NOT HAVE LEFT THE FACTORY. *TR

06/29/2020
Components: ENGINE
Incident Date: 06/28/2020
Crash: No
Fire: No
Vehicle Identification Number: 1G1PC5SB6E7******
Summary

SERPENTINE BELT SHREDDED DUE YOU FAULTY VALVE COVER/GASKET

06/24/2020
Components: POWER TRAIN,FUEL/PROPULSION SYSTEM
Incident Date: 06/21/2020
Crash: No
Fire: No
Vehicle Identification Number: 1G1PC5SB3E7******
Summary

EVERY SUMMER THE SAME PROBLEMS OCCUR. WHEN DRIVING UPWARDS ON AN INCLINE STREET THE CAR LOSES ALL POWER. PUMPING THE GAS GETS IT RESTARTED VERY SLOWLY. ALSO, IN HOT WEATHER, WHEN ATTEMPTING TO MERGE ONTO A HIGHWAY THE CAR WILL NOT ACCELERATE PROPERLY FOR A FEW SECONDS. THE DEALER'S TECH CLAIMS IT IS A DESIGN PROBLEM AND THERE IS NOTHING THE DEALER CAN DO TO FIX THE PROBLEM. *TR

06/21/2020
Components: STEERING,ELECTRICAL SYSTEM
Incident Date: 06/19/2020
Crash: No
Fire: No
Vehicle Identification Number: 1G1PC5SBXE7******
Summary

WHEN I WAS DRIVING AT 30 MPH MY WHEEL LOCKED UP AND A MESSAGES APPEARED ON MY DASH SAYING POWER STEERING FAIL. I HAD NO CONTROL OVER MY WHEEL AND THAT HAPPENED TWICE IN A 5 MINUTE DRIVE. MY WHEEL NOW HAS RESISTANCE WHEN TURNING. THE NEXT DAY WHEN TRYING TO START MY CAR IT STALLED, WHEN STARTED AGAIN A MESSAGE APPEARED ABOUT THE ANTI THEFT SYSTEM BEING ACTIVATED- I COULDN'T DRIVE MY CAR. WHEN I RESTARTED IT AGAIN ANOTHER MESSAGE APPEARED SAYING 'ROLL DRIVER WINDOW DOWN AND BACK UP'. THE SAME NIGHT I WAS DRIVING 5 MINUTES DOWN THE ROAD AND EVERYTHING INSIDE OF MY CAR TURNED OFF- DASHBOARD, LIGHTS, RADIO, I'M PRETTY SURE MY CAR EVEN TURNED OFF FOR THAT SECOND AND THAT HAPPENED 3 TIMES IN THE SPAN OF A 5 MINUTE DRIVE, ALL WHILE MY WHEEL IS STILL RESISTING TO TURN. ON A DIAGNOSIS NOTHING APPEARS TO BE WRONG WITH MY VEHICLE. THIS IS EXTREMELY UNSAFE AND I AM VERY CONCERNED

06/08/2020
Components: ENGINE
Incident Date: 06/04/2020
Crash: No
Fire: No
Vehicle Identification Number: 1G1PA5SH7E7******
Summary

I BOUGHT THE CAR TWO YEARS AGO AND TIMING BELT HAS TO BE REPLACED. *TR

06/03/2020
Components: ELECTRICAL SYSTEM,UNKNOWN OR OTHER
Incident Date: 05/25/2020
Crash: No
Fire: No
Vehicle Identification Number: 1G1PA5SH9E7******
Summary

WHEN I DRIVE THE LIGHTS ON THE INSIDE WITH GO OFF AND MY CAR STOPS WHILE DRIVING OR TAKING TURNS. ONE TIME I OPENED THE HOOD AND TOUCH A HOSE OR HIRE AND IT CAME BACK ON. SOMETIMES I HAVE TO TRY AND TURN THE KEY WHILE IT STOPS WHILE DRIVING AND RESTART IT IN THE MIDDLE OF A HIGHWAY OR TURN. *TR

05/28/2020
Components: ENGINE
Incident Date: 12/18/2019
Crash: No
Fire: No
Vehicle Identification Number: 1G1PH5SB5E7******
Summary

INTAKE MANIFOLD COVER AND GASKET HAS HAD TO BE REPLACED TWICE ALREADY ONCE AT 30000 AND ONCE AT 65000 MILES. PART FAILURE PRODUCES A LOUD SCREAMING NOISE AND RESTRICTS AIR INTAKE INTO THE ENGINE CAUSING VERY ROUGH IDLING AND LOSS OF ENGINE POWER. A RECALL FOR THIS PART WAS ISSUED ON SIMILAR MODELS, BUT NOT FOR THE CRUZE ECO. THE RECALL NEEDS TO BE EXPANDED TO INCLUDE THE ECO MODELS. *TR

05/28/2020
Components: STEERING,ELECTRICAL SYSTEM,ELECTRONIC STABILITY CONTROL
Incident Date: 05/01/2020
Crash: No
Fire: No
Vehicle Identification Number: 1G1PC5SB8E7******
Summary

IT LOOSES POWER. ALL DASH LIGHTS FLASH ON AND OFF WHILE DRIVING, THE RADIO TURNS ON AND OFF AND THE CAR LOOSES POWER STEERING WHILE DRIVING (THIS IS MAJOR AND I'VE HAD A FEW SCARY MOMENTS WHILE TURNING). AT TIMES THE KEY WILL GET STUCK IN THE IGNITION AND IT WILL NOT START. THE ONLY WAY TO GET THE KEY OUT IS TO POP THE HOOD AND JIGGLE THE BATTERY CABLE, IT WILL THEN RELEASE THE KEY. ALL THESE ISSUES HAPPEN DAILY. I HAVE NO WARNING LIGHTS THAT STAY ON CONSISTENTLY.*DT*JB

05/26/2020
Components: FUEL/PROPULSION SYSTEM
Incident Date: 05/22/2020
Crash: No
Fire: No
Vehicle Identification Number: 1G1PA5SH1E7******
Summary

I AM HAVE ISSUES WITH THE P0420 ERROR CODE. I TOOK THE CAR TO A MECHANIC WHO ADVISED THAT THE CATALYTIC CONVERTER NEEDED TO BE REPLACED. NOT BELIEVING WHAT HE SAID DUE TO THE CAR BEING FAIRLY NEW. I WENT TO AUTO ZONE TO HAVE THE CODES READ AND OF COURSE THE CODE DISPLAYS WITH THE P0420 CODE. I SEE THAT THIS WAS A RECALL ON CERTAIN MODELS BUT DID NOT INCLUDE MY 2014 PER VIN CHECK.*DT*JB

05/21/2020
Components: ELECTRICAL SYSTEM,AIR BAGS
Incident Date: 05/02/2020
Crash: No
Fire: No
Vehicle Identification Number: 1G1PC5SB6E7******
Summary

ON THE ELECTRICAL PART ..MY CAR TRIES TO START IT I REPORTED THIS BEFORE AND NOW MY AIRBAG LIGHTS KEEP COMING ON AND OFF. *TR

05/16/2020
Components: UNKNOWN OR OTHER
Incident Date: 05/15/2020
Crash: No
Fire: No
Vehicle Identification Number: 1G1PC5SB8E7******
Summary

MY CAR CONTINUOUSLY LOSES COOLANT IN A SHORT AMOUNT OF TIME. IT BEGINS TO SMOKE AND THE ENGINE OVERHEATS. THIS HAPPENED WHILE I WAS MAKING A 30 MINUTE TRIP ACROSS TOWN. I WAS ON A CITY STREET NOT EXCEEDING MORE THAN 50 MPH. I HAD THE AIR CONDITIONING ON AND I HAD ALL OF MY FLUIDS FILLED A FEW DAYS PRIOR. *TR

05/08/2020
Components: ELECTRICAL SYSTEM,ELECTRONIC STABILITY CONTROL
Incident Date: 05/07/2020
Crash: No
Fire: No
Vehicle Identification Number: 1G1PA5SH1E7******
Summary

THE RADIO GOES OFF AND ON AND THE WARNING LIGHTS ARE COMING ON AT THE SAME TIME. *TR

05/02/2020
Components: ELECTRICAL SYSTEM,VEHICLE SPEED CONTROL,ENGINE
Incident Date: 03/01/2020
Crash: No
Fire: No
Vehicle Identification Number: 1G1PA5SHXE7******
Summary

THE SHIFTER WILL NOT SHIFT FROM 56TH AND A MANUAL ON THE AUTOMATIC

04/29/2020
Components: STEERING,ELECTRONIC STABILITY CONTROL,ENGINE
Incident Date: 04/27/2020
Crash: No
Fire: No
Vehicle Identification Number: 1G1P75SZ4E7******
Summary

WARNING LIGHT COMES ON SAY STEERING AND TRACTION LIGHT AND SAID SERVICE STEERING AND MY ENGINE COME ON CODE WAS O2 AND 01 I HAD ALOT PROBLEMS WITH SENSOR THE CAR WAS IN REPAIR SHOP 11 TIME THE FIRST 3 YEAR I MAKE COMPLAINTS TRY TO GET NEW CAR FROM GM THEY SAID NO

04/23/2020
Components: ENGINE
Incident Date: 04/22/2020
Crash: No
Fire: No
Vehicle Identification Number: 1G1PC5SB3E7******
Summary

TL* THE CONTACT OWNS A 2014 CHEVROLET CRUZE. THE CONTACT STATED THAT WHILE THE VEHICLE WAS PARKED IN THE DRIVEWAY, THE CONTACT BECAME AWARE OF ANTI FREEZE ON THE GROUND. AN INDEPENDENT MECHANIC DETERMINED THAT THE WATER PUMP FAILED AND NEEDED TO BE REPLACED. THE VEHICLE WAS NOT TAKEN TO BE DIAGNOSED. A DEALER WAS NOT CONTACTED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE VEHICLE WAS NOT REPAIRED. THE APPROXIMATE FAILURE MILEAGE WAS 50,000.

04/07/2020
Components: POWER TRAIN,ELECTRICAL SYSTEM,ENGINE
Incident Date: 12/17/2015
Crash: No
Fire: No
Vehicle Identification Number: 1G1PA5SH1E7******
Summary

CAR WILL RANDOMLY TURN OFF WHILE DRIVING. SOMETIMES IT S FULL ENGINE AND POWER FAILURE AND SOMETIMES IT IS JUST ENGINE FAILURE AND ACCESSORIES STILL STAY ON . THIS HAS HAPPENED SINCE THE CAR WAS NEW AND HAS BEEN LOOKED INTO BY SEVERAL CHEVY DEALERS IN MY AREA. AUTONATION TOLD ME HE HAD SEVERAL OTHER CHEVYS THAT DID THE SAME THING.

03/30/2020
Components: ELECTRONIC STABILITY CONTROL
Incident Date: 02/10/2020
Crash: No
Fire: No
Vehicle Identification Number: 1G1PA5SH3E7******
Summary

MY STABILY TRACK LIGHTS ARE ON DURING MOTION

03/28/2020
Components: UNKNOWN OR OTHER
Incident Date: 12/06/2019
Crash: No
Fire: No
Vehicle Identification Number: 1G1PA5SHXE7******
Summary

CHEVY CRUZE 2014 WILL TURN OFF WHEN I TURN ON THE AC. THE CAR ALWAYS THINKS IT IS OVERHEATING. I BOUGHT THIS CAR NEW NO MILES ON IT IN 2014. I ALWAYS HAVE ISSUES WITH THIS CAR. ALREADY HAD THE BATTERY CHANGE THREE TIMES. I HAD TO CHANGE THE THERMOSTAT RECENTLY. THE FRONT WINDOWS MOTOR STOP WORKING.

03/19/2020
Components: STEERING,ELECTRICAL SYSTEM,ELECTRONIC STABILITY CONTROL
Incident Date: 03/19/2020
Crash: No
Fire: No
Vehicle Identification Number: 1G1PE5SB4E7******
Summary

WITH THIS CONDITION,THE RADIO/HVAC DISPLAY TURNS OFF AND ON; THE ANTILOCK BRAKE SYSTEM, SERVICE TRACTION SYSTEM, SERVICE STABILITRAC AND STEERING VEHICLE MESSAGES MAY COME ON AND OFF; THE TURN SIGNAL SOUND MAY NOT BE HEARD; 'BATTERY SAVER ACTIVE' AND 'SERVICE STEERING' WERE DISPLAYED IN THE DRIVER INFORMATION CENTER (DIC); AND THE INTERIOR AND EXTERIOR LIGHTING FLICKERED. RECENTLY POWER STEERING ASSIST WAS ALSO LOST, AND GREATER EFFORT MAY BE NEEDED TO TURN THE STEERING WHEEL AT LOW SPEEDS OR WHILE THE VEHICLE IS STOPPED.

03/10/2020
Components: FUEL/PROPULSION SYSTEM
Incident Date: 03/10/2020
Crash: No
Fire: No
Vehicle Identification Number: 1G1PC5SB0E7******
Summary

THIS VEHICLE WAS BOUGHT BRAND NEW AND IS ONLY 6 YEARS OLD. WHY AM I HAVING TO REPLACE THE CATALYTIC CONVERTER ON THIS VEHICLE?!! I'VE BEEN HAVING PROBLEMS WITH THE CAR JERKING AND RIDING ROUGH FOR OVER A YEAR BECAUSE THE DEALERSHIP (SUPERIOR CHEVROLET IN DECATUR, GA) SWEARS THERE'S NOTHING WRONG WITH THE CAR. NOW ALL OF A SUDDEN THAT I NO LONGER HAVE A WARRANTY, I NEED TO REPLACE THE CATALYTIC CONVERTER.

03/02/2020
Components: ENGINE,FUEL/PROPULSION SYSTEM
Incident Date: 02/26/2020
Crash: No
Fire: No
Vehicle Identification Number: 1G1PD5SB1E7******
Summary

TL* THE CONTACT OWNS A 2014 CHEVROLET CRUZE. THE CONTACT STATED THAT AT START UP, THE CHECK ENGINE WARNING LIGHT ILLUMINATED. A MESSAGE DISPLAYED WHICH STATED THAT THE AIR CONDITION WAS OFF DUE TO HIGH TEMPERATURE. WHILE DRIVING AT 15 MPH, THE CHECK ENGINE WARNING LIGHT ILLUMINATED AND THE VEHICLE FAILED TO ACCELERATE. THE VEHICLE WENT INTO LIMP MODE. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC WHO WAS UNABLE TO DETERMINE THE CAUSE OF THE FAILURE. THE VEHICLE WAS THEN TAKEN TO KLIK LEWIS LOCATED AT (720 E MAIN ST, PALMYRA, PA 17078, 717-838-1353) TO BE DIAGNOSED. THE CONTACT WAS INFORMED THAT THE FUEL TANK WAS DEFECTIVE. THE CONTACT WAS ALSO INFORMED THAT THE FUEL TANK STARTED TO MELT WHICH CAUSED THE HOSES TO BE FUSED TO THE TANK AND CAUSED THE SENSOR TO FAIL. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOT AWARE OF THE ISSUE. THE APPROXIMATE FAILURE MILEAGE WAS 83,557.

02/27/2020
Components: EXTERIOR LIGHTING,SERVICE BRAKES
Incident Date: 02/08/2020
Crash: No
Fire: No
Vehicle Identification Number: 1G1PE5SB6E7******
Summary

WHEN I DRIVE MY VEHICLE MY BRAKES WORK FINE MOST OF THE TIME. FROM TIME TO TIME WHEN I'M AT A RED LIGHT THE PEDAL WILL SLOWLY START TO GO ALL THE WAY DOWN AND CAR WILL START MOVING FORWARD. I HAVE TO RELEASE IT AND QUICKLY PUMP THE BRAKE AGAIN TO STOP IT. THEN THIS HAS HAPPENED MORE THAN JUST A FEW TIMES; WHEN PULLING OUT OF A PARKING SPOT ON REVERSE MY BRAKES WON'T RESPOND AND THE CAR WILL JUST GO BACKWARDS AND I HAVE TO PULL THE EMERGENCY BRAKE BECAUSE THERE IS NO OTHER WAY OF STOPING IT. NOW I DO NOT WANT TO HIT ANY VEHICLE OR PERSON!!!! I HAVE TAKEN IT IN TO SHOPS TO HAVE IT LOOKED AT BUT NO ONE SEAMS TO FIND THE PROBLEM, BECAUSE APPARENTLY THE BREAKERS HAVE NO VISIBLE ISSUES. ALSO ONE REVERSE LIGHT IF NOT BOTH AT TIMES, WILL STAY ON WHILE DRIVING.

02/21/2020
Components: ENGINE
Incident Date: 02/17/2020
Crash: No
Fire: No
Vehicle Identification Number: 1G1PK5SB4E7******
Summary

MY HEAT STOPPED WORKING WHEN IT WAS 8DEGREES OUT, BY THE TIME I GOT TO WORK MY CAR SIGNALED ON SCREEN IT WAS OVER HEATING AND TO IDLE ENGINE. I PULLED INTO GAS STATION BOUGHT SOME COOLANT, LET ENGINE COOL DOWN DROVE THE REST OF THE WAY TO WORK AND THEN BACK HOME. WHEN I GOT HOME ENGINE FAN BEGAN COMING (USUALLY NEVER HEAR IT) CALLED MECHANIC HE KNEW EXACTLY WHAT IT WAS OVER PHONE BC HE SEES THE PROBLEM ALL OF THE TIME. WATER PUMP LEAKING AND A MELTED VALVE FROM OVER HEATING ENGINE. GOT BOTH PARTS FIXED $900 LATER.

02/17/2020
Components: ELECTRONIC STABILITY CONTROL,ENGINE
Incident Date: 02/17/2020
Crash: No
Fire: No
Vehicle Identification Number: 1G1PA5SG1E7******
Summary

I WAS DRIVING DOWN A 45MPH ROAD AND THE VEHICLE FELT LIKE IT WAS HESITATING TO ACCELERATE. THE RPM'S WENT UP TO 6000 AND THE SERVICE STABILTRAK MESAGE CAME UP. THE ENGINE FELT SHAKY AND I DIDN'T HAVE ANY HEAT. I TOOK THE CAR IMMEDIATELY TO MY MECHANIC AND THEY SAID THE COIL PACK AND PLUGS WERE BAD AND REPAIRED THEM.

02/14/2020
Components: POWER TRAIN,ELECTRONIC STABILITY CONTROL,ENGINE
Incident Date: 02/09/2020
Crash: No
Fire: No
Vehicle Identification Number: 1G1PC5SB6E7******
Summary

EVER SINCE OWNING THE CRUZE, WE'VE HAD NOTHING BUT ENGINE ISSUES. FIRST THE TURBO WENT OUT A MONTH AFTER PURCHASING THE CAR. TWO THERMOSTATS AND A COMPLETE OIL FLUSH. THE ENGINE BLEW AT 104,023 MILES. THE CAR WAS FLASHING ENGINE LIGHT AND STABILTRACT LIGHT. THE CAR SINCE OWNING HAS MADE A VERY LOUD TICKING NOISE. THE CAR ALSO HAD A HARD TIME MAINTAINING SPEED. ACCELERATION AND DECELERATION. THIS HAPPENED ANY TIME THE VEHICLE SPEED WAS OVER 30MPH.

02/12/2020
Components: STEERING,ELECTRONIC STABILITY CONTROL,ENGINE
Incident Date: 02/12/2020
Crash: No
Fire: No
Vehicle Identification Number: 1G1PC5SB1E7******
Summary

WHEN DRIVING THE CAR FLICKERS THE RADIO IN AND OUT AND THEN THE RADIO GOS COMPLETELY OUT AND SERVICE STABILITY TRACKER AND SERVICE SERVICE TRACTION CONTROL POPS UP OR THE STEERING WHEEL LOCKS AND SERVICE POWER STEERING POPS UP AND THE CAR SHUT OFF RIGHT THEN AND THERE.

02/05/2020
Components: ENGINE
Incident Date: 07/04/2017
Crash: No
Fire: No
Vehicle Identification Number: 1G1PG5SB8E7******
Summary

TL* THE CONTACT OWNS A 2014 CHEVROLET CRUZE. THE CONTACT STATED THAT THE CHECK ENGINE WARNING LIGHT ILLUMINATED WHILE DRIVING. THE VEHICLE WAS TAKEN TO JACK SCHMITT CHEVROLET OF WOOD RIVER LOCATED AT (1870 E EDWARDSVILLE RD, WOOD RIVER, IL 62095, (618) 259-4900) WHERE THE CONTACT WAS INFORMED THAT THE CATALYTIC CONVECTOR FAILED. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC WHERE THE VEHICLE WAS DIAGNOSED AND IT WAS CONFIRMED THAT THE CATALYTIC CONVERTER FAILED AND NEEDED TO BE REPLACED. THE VEHICLE WAS REPAIRED HOWEVER, THE FAILURE RECURRED. THE CONTACT STATED THAT THE CATALYTIC CONVERTER WAS REPLACED TWICE AT AN INDEPENDENT MECHANIC. THE CONTACT STATED THAT THE FAILURE PERSISTED BUT WAS NOT TAKEN TO AN AUTHORIZED DEALER TO BE DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS APPROXIMATELY 140,000. THE VIN WAS INVALID.

02/03/2020
Components: STEERING
Incident Date: 12/19/2018
Crash: No
Fire: No
Vehicle Identification Number: 1G1PC5SB8E7******
Summary

TL* THE CONTACT OWNS A 2014 CHEVROLET CRUZE. THE CONTACT STATED THAT UPON STARTING THE VEHICLE, THE POWER STEERING CEASED TO OPERATE, WITHOUT WARNING. THE CONTACT THEN TOOK THE VEHICLE TO (GOSCH CHEVROLET 400 CARRIAGE CIR, HEMET, CA 92545) WHERE THE VEHICLE WAS DIAGNOSED WITH POWER STEERING FAILURE. THE VEHICLE WAS REPAIRED HOWEVER, THE FAILURE RECURRED. THE CONTACT STATED THAT THE FAILURE WAS INTERMITTENT. THE CONTACT TOOK THE VEHICLE BACK TO THE SAME DEALER WHERE HE WAS GIVEN AN ESTIMATE OF $1,700.00 FOR THE REPAIRS. UPON INVESTIGATION. THE CONTACT LINKED NHTSA CAMPAIGN NUMBER: 15V442000 (STEERING) WITH THE FAILURE. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE VEHICLE WAS NOT REPAIRED. THE FAILURE MILEAGE WAS 79,847.

01/25/2020
Components: ENGINE
Incident Date: 12/01/2019
Crash: No
Fire: No
Vehicle Identification Number: 1G1P75SZ8E7******
Summary

DRIVING DOWN THE HIGHWAY DIESEL CRUZE THREW A CODE STATING 'DIESEL EXHAUST FLUID QUALITY POOR SEE OWNERS MANUAL 99 MILES TILL 65MPH' WE TOOK IT STRAIGHT AWAY TO THE DEALERSHIP SPENT TWO HOURS THERE FOR THEM TO SAY EVERYTHING WAS FINE THIS WAS THE END OF NOVEMBER. USED OUR OTHER VEHICLE TO GO ON VACATION FOR HALF OF DECEMBER BACK AND DRIVING THE CRUZE AGAIN IT'S NOW THROWING THE SAME EXACT CODE.. MAYBE 200 MILES ON IT SINCE THE LAST TIME IN THE SHOP... WILL BE TAKING IT BACK IN THE MORNING (THE GUY STATED LAST TIME HE DIDN'T KNOW MUCH ABOUT IT) HAVE NO OTHER CHOICE BECAUSE I CAN'T MAKE IT TO ANY OTHER DEALERSHIP BEFORE IT SHUTS ME DOWN TO 4MPH.

01/22/2020
Components: ENGINE
Incident Date: 01/13/2020
Crash: No
Fire: No
Vehicle Identification Number: 1G1PE5SB8E7******
Summary

CAR SHAKES WHEN AT RED LIGHT OR JERKS WHEN PULLING OFF.THE ENGINE ALSO OVERHEATS.

01/20/2020
Components: AIR BAGS
Incident Date: 01/02/2020
Crash: Yes
Fire: No
Vehicle Identification Number: 1G1PA5SH9E7******
Summary

I WAS DRIVING TO WORK ON JAN 2 ON A 4 LANE ROAD IN THE RAIN AT 45 MPH AND MY CAR HYDROPLANED AND HIT THE GUARD RAID HEAD-ON SEVERAL TIMES. MY CAR WAS TOTALED, BOTH FRONT TIRES CAME OFF. MY SIDE AIRBAGS DEPLOYED BUT THE FRONT AIRBAGS DINNOT DEPLOY. MY INSURANCE COMPANY SAID I SHOULD REPORT THIS TO YOU, IN LOOKING AT THE TOTALED VEHICLE THEY FELT THE FRONT AIRBAGS SHOULD HAVE DEPLOYED.

01/20/2020
Components: ENGINE
Incident Date: 05/31/2019
Crash: No
Fire: Yes
Vehicle Identification Number: 1G1PK5SB1E7******
Summary

THERE'S A COOLANT PUMP MADE OF PLASTIC THAT HAS CAUSE SERVAL LEAKS AFTER GETTING THIS LEAKED FIX 2X IT CONTINUED TO LEAK AND CAUSED A FAILED HEAD GASKET AND CRACKED HEAD

12/30/2019
Components: ENGINE
Incident Date: 12/21/2019
Crash: No
Fire: No
Vehicle Identification Number: 1G1PG5SB2E7******
Summary

WHILE DRIVING AT FREEWAY SPEEDS(70 MPH) THE CAR SUDDENLY DOWNSHIFTED AND REVVED THE ENGINE VERY HIGH(6,000 RPM). THE CAR LOST SPEED AND WOULD NOT DOWNSHIFT. PUNCHED THE GAS AND ENGINE RETURNED TO NORMAL. CHECK ENGINE LIGHT CAME ON SHORTLY THEREAFTER. TOOK TO DEALER AND THEY STATE TURBOCHARGER IS BAD. THE CAR ONLY HAS 62,000 MILES ON IT.

12/28/2019
Components: POWER TRAIN,VEHICLE SPEED CONTROL,ENGINE
Incident Date: 11/19/2019
Crash: No
Fire: No
Vehicle Identification Number: 1G1P75SZ2E7******
Summary

NO WARNING TURBO FAILURE THAT CASES VEHICLE TO LOSE POWER SUDDENLY I WAS ON FREEWAY WHEN ENGINE LIGHT CAME ON AND A ENGINE POWER REDUCED WARNING CAME ON WENT TO AUTO ZONE AND THEY SAID IT WAS A P0299 HAVE SEEN A LOT OF INFO ON THE INTERNET NET SAYING THAT THE TURBO HAS GONE OUT THIS IS BAD WHEN YOUR AT FREEWAY SPEEDS

12/27/2019
Components: STRUCTURE,VEHICLE SPEED CONTROL
Incident Date: 11/23/2019
Crash: Yes
Fire: No
Vehicle Identification Number: 1G1PC5SB8E7******
Summary

PULLING INTO A PARKING SPACE AT 5MPH, SUDDENLY ACCELERATED OUT OF CONTROL WENT UP A BANK NET AND HIT A TREE TRUNK. HAD TO BE TOWED TO A GM BODY SHOP. DAMAGE IS 7000.00 DOLLARS. NO INJURY TO DRIVER.

12/24/2019
Components: ENGINE
Incident Date: 06/14/2019
Crash: No
Fire: No
Vehicle Identification Number: 1G1PC5SB4E7******
Summary

GASKET COVER, TURBO OIL FEED AND RETURN LINE.

12/24/2019
Components: ENGINE
Incident Date: 11/21/2019
Crash: No
Fire: No
Vehicle Identification Number: 1G1PC5SB4E7******
Summary

RADIATOR, THERMOSTAT

12/23/2019
Components: UNKNOWN OR OTHER
Incident Date: 12/23/2019
Crash: No
Fire: No
Vehicle Identification Number: 1G1PC5SB9E7******
Summary

WE HAVE A WELL MAINTAINED 2014 CHEVY CRUISE . IT'S MY DAUGHTERS CAR AND IT COMPLETELY SHUTS DOWN IN THE MIDDLE OF DRIVING IT ..... DANGEROUS . THERE ARE A LOT OF COMPLAINTS OUT THERE BUT NO ONE SEEMS TO DO ANYTHING ABOUT IT .

12/23/2019
Components: POWER TRAIN,ENGINE,FUEL/PROPULSION SYSTEM
Incident Date: 12/23/2019
Crash: No
Fire: No
Vehicle Identification Number: 1G1PK5SB2E7******
Summary

I HAD MY STABILITRAK AND TRACTION CONTROL LIGHTS AND MY CHECK ENGINE LIGHT COME ON MY VEHICLE WHILE DRIVING DOWN A NORMAL CITY ROAD IN SUNLIGHT ON A CLEAR WARM DAY AND MY VEHICLE STARTED IDLING VERY ROUGHLY WHILE DRIVING AND I WAS RIGHT BY AUTOZONE SO THEY RAN CODES AND FOUND OUT IT SAID KNOCK SENSOR AND MISFIRE. WELL I DROVE IT HOME 5 MINS DOWN THE STREET AND PARK IT. WELL I TAKE IT TO MY MECHANIC THE FOLLOWING MORNING AND HE DOES A DIAGNOSTIC AND PISTON CHECK AND TURNS OUT MY SPARK PLUG BURNED SO BAD IT WAS BURNED AWAY WHERE THE L HOOK IS. AND FOUND OUT THAT IT BROKE IN MY COMBUSTION CHAMBER SOMEWHERE . NOW I HAVE TO GET THIS ALL FIXED AND ITS COSTING A FEW THOUSAND DOLLARS.

12/16/2019
Components: ENGINE
Incident Date: 11/01/2019
Crash: No
Fire: No
Vehicle Identification Number: 1G1PE5SB6E7******
Summary

FOR ABOUT ONE TO TWO MONTHS NOW, MY CAR HAS BEEN HAVING TROUBLE WHEN I'M GOING AT HIGHWAY SPEEDS. WHEN I ACCELERATE, WITH IT SOMETIMES NOT HAVING ME TO ACCELERATE, MY CAR FEELS AS IF IT "CAN'T KEEP UP". THIS IS MORE NOTICEABLE WHEN I'M GOING UP A HILL OR ANY ELEVATION. ONE SECOND I'LL BE GOING 70 MPH AND THE NEXT THE TACHOMETER SHOOTS UP TO PAST 4 AND 5. I'M SCARED THAT IT WILL BADLY EFFECT MY ENGINE GOING THAT FAST SINCE THIS HAS NOT HAPPENED BEFORR SO I HAVE TO TAKE MY FOOT OFF THE GAS FOR IT TO SLOW DONE AND 'CATCH UP' BEFORE I CAN ACCELERATE AGAIN. I HAVE BEEN INFORMED BY A CHEVROLET DEALERSHIP THIS IS DUE TO THE TURBO.

12/13/2019
Components: STEERING,ELECTRICAL SYSTEM,ELECTRONIC STABILITY CONTROL
Incident Date: 10/01/2019
Crash: No
Fire: No
Vehicle Identification Number: 1G1PG5SB1E7******
Summary

EVERYTHING ON THE DASH SHUT OFF. HEAT AND AIR SHUT OFF. SERVICE STABILITY TRACK WARNING COMES ON. ENGINE FAN RUNNING ALL THE TIME. STEERING LOCKS.

12/12/2019
Components: POWER TRAIN,UNKNOWN OR OTHER,ENGINE
Incident Date: 08/01/2019
Crash: No
Fire: No
Vehicle Identification Number: 1G1PC5SB1E7******
Summary

THE TURBO CHARGER IS KNOWN FOR GOING OUT. THIS CAN CAUSE LOSS OF POWER- EVEN ON HIGHWAYS. MY TURBO LOST POWER ON THE HIGHWAY, CAUSING MY SPEED TO DROP DOWN TO 50 MPH. I AM IN A LOT OF CHEVY CRUZE FORUMS AND THIS IS THE MAIN COMPLAINT. YOUR SPEED CAN BE NORMAL AND THEN ALL OF A SUDDEN JUST DROP DOWN TO BARELY ANYTHING. THIS COULD CAUSE SOMEONE TO REAR-END YOU.

12/12/2019
Components: UNKNOWN OR OTHER,ENGINE
Incident Date: 08/01/2019
Crash: No
Fire: No
Vehicle Identification Number: 1G1PC5SB1E7******
Summary

TURBO CHARGER VERY UNRELIABLE. GOES OUT EASILY. SEVERAL COMPLAINTS IN CHEVY CRUZE FORUMS OF THEIR TURBO CHARGERS GOING OUT.

12/04/2019
Components: ELECTRICAL SYSTEM,ELECTRONIC STABILITY CONTROL,ENGINE
Incident Date: 09/01/2019
Crash: No
Fire: No
Vehicle Identification Number: 1G1PA5SG2E7******
Summary

THE PAGE PREVIOUS TO THIS ONE WOULD NOT LET MY CHECK EVERY BOX (3 MAX), THE OTHER THINGS I WOULD HAVE CHECKED THAT WERE AFFECTED ARE -LIGHTING -SPEED CONTROL -STEERING -WIPER -TRACTION PICTURES SHOW THESE TWO SIGNALS THAT POP UP "SERVICE STABILITRAK" AND "SERVICE TRACTION CONTROL". WHILST IM DRIVING SOME COME THINGS START TO HAPPEN; THE RADIO/ DASH STEREO WILL FLICKER ON AND OFF- ALL NOISE STOPS (ANY MUSIC OR BLINKERS), THE HEATER/ AC WIL STOP BLOWING IF IT IS ON. SOMETIMES WHEN THIS HAPPENS MY POWER STEERING WILL ALSO GO OUT, JERKING THE STEERING WHEEL WHILE IM DRIVING, AND HAPPENS ALOT WHEN IM TURNING (VERY SCARY). THE DASH WILL ALSO FLICKER WITH ABS, BRAKE, TRACTION, LIGHTS. SOME DAYS IT WILL HAPPEN VERY FREQUENTLY ,OTHER DAYS IT WILL ONLY HAPPEN A COUPLE TIMES. I AM UNCERTAIN WHAT I AM DOING THAT IS MAKING IT ACT THIS WAY. WHEN I AM AT A STOPLIGHT, OR DRIVE THRU AND THE SAME THING AS ABOVE HAPPENS MY ENGINE WILL SUDDENLY SHUT OFF WHILE MY WINDSHIELD WIPERS ACTIVATE OUT OF NO WHERE- VERY STARTLING (THIS HAS HAPPENED WHILE MY GEAR SHIFT WAS IN PARK AND WHILE IM HOLDING THE BRAKE IN DRIVE). THIS HAS HAPPENED MULTIPLE TIMES AND WHILE IN DIFFERENT SITUATIONS, STATIONARY, IN MOTION, CITY STREET, HIGHWAY, TURNING, GOING STRAIGHT, BRAKING, NONE OF THIS HAS HAPPENED UNTIL A FEW MONTHS AGO. SOMETIMES WHEN I START MY CAR IN THE MORNING TO WARM I COME BACK OUTSIDE AND THEN ENGINE HAD SHUT ITSELF OFF. THE TRACTION DOES NOT SEEM LIKE IT IS GRIPPING TO THE ROAD VERY WELL, WINTER HAS JUST STARTED, AND I AM SCARED TO DRIVE IT. I AM GOING TO GET IT CHECKED OUT AT A CHEVY DEALERSHIP AS SOON AS I GET THE MONEY. I HAVE JUST NOW HAD THE CAR FOR A YEAR, MYSELF. THANK YOU.

12/02/2019
Components: ENGINE
Incident Date: 09/12/2019
Crash: No
Fire: No
Vehicle Identification Number: 1G1PC5SB5E7******
Summary

THE 2014 CRUZE WILL JUST TURN OFF, OR ROUGH IDLE AND THEN STOP, WHEN SLOWING DOWN TO A RED LIGHT, OR TRYING TO SLOWLY DRIVE THOUGH A LINE FOR A PICK UP WINDOW TO ORDER FOOD OR THE LIKE. THE CAR HAS A ROUGH IDLE ( FEELS LIKE CAR IS JUMPING FORWARD CHUGGING IN A ROUGH IDLE ) AND THEN SHUTS DOWN. IT ALWAYS HAPPENS WHEN CAR IS SLOWLY MOVING. ITS VERY DANGEROUS AND WHEN CARS ARE BEHIND YOU AT A LIGHT ITS VERY SCARY. IT IS HAPPENING MORE AND MORE. THE CAR ONLY DOES THIS WHEN ITS SLOWING DOWN TO STOP AT A LIGHT, OR TRYING TO MOVE THOUGH A SLOW LINE THOUGH A PICK UP WINDOW BUT THERE ARE ALWAYS CARS BEHIND YOU THAT DON'T UNDERSTAND WHAT IS GOING ON AND IT IS SCARY.

11/27/2019
Components: VISIBILITY/WIPER
Incident Date: 11/25/2019
Crash: No
Fire: No
Vehicle Identification Number: 1G1PC5SB9E7******
Summary

THE WINDSHIELD WIPERS DO FULL ROTATIONS BUT STOP IN THE MIDDLE OF THE WINDSHIELD

11/24/2019
Components: VEHICLE SPEED CONTROL
Incident Date: 11/23/2019
Crash: Yes
Fire: No
Vehicle Identification Number: 1G1PC5SB8E7******
Summary

IN A PARKING LOT, GOING ABOUT 5MPH, CAR SUDDENLY ACCELERATED OUT OF CONTROL AND WENT UP A SLOPE CRASHED INTO A TREE STUMP AND GRAZED THE BACK OF A PARKED CAR WITH NO OCCUPANTS. AIR BAGS DID NOT GO OFF AND I WAS NOT INJURED BUT FRONT HOOD DETACHED AND I HAD IT TOWED TO MY DEALERS BODY SHOP. HAPPENED YESTERDAY, CALLED POLICE BUT THEY DO NOT COME TO PRIVATE LOTS. EXCHANGED INFO WITH THE PARKED CAR OWNERS WHEN THEY RETURNED.

11/23/2019
Components: UNKNOWN OR OTHER
Incident Date: 11/23/2019
Crash: No
Fire: No
Vehicle Identification Number: 1G1PC5SB8E7******
Summary

SOMETIMES MY CAR TURNS OFF OUT OF NO WHERE WHILE IM TURNING. SAYS SOMETHING ABOUT AIRBAGS ON THE SCREEN AND THAN TURNS OFF. WHEN IM AT A RED LIGHT THE CAR WANTS TO TURN OFF. WHEN IM DONE PUTTING GAS AND I TURN IT BACK ON IT TAKES A WHILE TO TURN BACK ON. IT HAS BEEN DOING IT BEFORE AND IT HAD STOPPED FOR A WHILE BUT ITS STARTING AGAIN. ALMOST CAUSED ME TO GET HIT WHEN IT TURNED OFF WHILE I WAS TURNING AFTER A STOP SIGN AND ABOUT TO GO ON THE HIGHWAY IT TURNS ON AFTER I KEEP TRYING AND SAYS TO OPEN THE DRIVERS WINDOW AFTER I TURN IT ON FROM IT TURNING OFF.

11/22/2019
Components: ENGINE
Incident Date: 11/15/2019
Crash: No
Fire: No
Summary

TL* THE CONTACT OWNS A 2014 CHEVROLET CRUZE. THE CONTACT STATED THAT THE WATER PUMP LEAKED. THE VEHICLE WAS TAKEN TO GILL AUTO GROUP MADERA (559-474-4475, LOCATED AT 1100 S MADERA AVE, MADERA, CA 93637) WHERE IT WAS DIAGNOSED THAT THE WATER PUMP WAS CRACKED AND NEEDED TO BE REPAIRED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE AND OFFERED THE CONTACT $100. THE VEHICLE WAS NOT REPAIRED. THE FAILURE MILEAGE WAS APPROXIMATELY 63,000. THE VIN WAS UNKNOWN.

11/12/2019
Components: ELECTRICAL SYSTEM,UNKNOWN OR OTHER
Incident Date: 01/01/2016
Crash: No
Fire: No
Vehicle Identification Number: 1G1PC5SB0E7******
Summary

THE AUX SIGNAL COME ON OVER THE RADIO I CAN'T LISTEN TO THE RADIO AND EVERY NOW AND AGAIN THE ONSTAR LADY COMES ON WITHOUT ANYONE PUSHING A BUTTON I TURNED OFF THE BLUE TOOTH AS WELL. ALSO EVERY 2-3 MONTHS MY CAR BATTERY DIES WITHOUT CAUSE EVERY LIGHT IS OFF THIS OCCURS WHEN THE RADIO STARTS ACTING OUT MORE FREQUENTLY THIS HAS HAPPENED SINCE I BOUGHT THE CAR AND THE DEALER COULDN'T FIGURE IT OUT EITHER SO I HAD TO BUY A BATTERY CHARGER BECAUSE I NEVER KNOW WHEN MY BATTERY WILL DIE. I EVEN CHANGED THE BATTERY THIS YEAR N STILL IT DIES WITHOUT CAUSE

11/11/2019
Components: VISIBILITY/WIPER
Incident Date: 11/04/2019
Crash: No
Fire: No
Vehicle Identification Number: 1G1PA5SG7E7******
Summary

DRIVER SIDE BLADE STOPPED WORKING ON HIGHWAY IN RAIN. BROKEN SWIVEL CONNECTION ON TRANSMISSION ARM AND LATER REPAIR REPLACING WHOLE UNIT($300+).

11/04/2019
Components: VISIBILITY/WIPER
Incident Date: 11/30/2017
Crash: No
Fire: No
Vehicle Identification Number: 1G1PC5SB5E7******
Summary

THIN, WEAK PLASTIC USED FOR GEARS ON A/C AIR DISTRIBUTOR LEVER. SEE PART #53 IN THE ATTACHED PARTSDIAGRAM.JPG FOR REFERENCE. THIS LEVER IS LOCATED INSIDE THE DASH, AND IS USED TO DIVERT AIRFLOW TO WINDSHIELD/DEFROST. COLD WEATHER CAUSES THIS PLASIC TO BREAK WHEN ATTEMPTING TO ENGAGE WINDSHIELD/DEFROST AIRFLOW. THIS MAKES IT IMPOSSIBLE TO GET WARM OR DEHUMIDIFIED AIR TO THE WINDSHIELD, WHICH CAUSES ICE OR FOG TO BUILD UP AND RESULTS IN UNSAFELY DIMINISHED VISIBILITY. ISSUE OCCURRED WHILE VEHICLE WAS STATIONARY AND IDLING TO ALLOW WINDSHIELD TO DEFROST. AIRFLOW WAS ADJUSTED TO BLOW TO THE WINDSHIELD, AND THE DISTRIBUTOR LEVER BROKE AS THE GEAR TEETH ENGAGED. SEE ATTACHED BROKENLEVER.JPG FOR REFERENCE. VEHICLE WAS APPROXIMATELY 3 YEARS OLD AT THE TIME OF THE BREAK. THIS PART DIRECTLY AFFECTS VISIBILITY IN COLD OR HUMID WEATHER, AND SHOULD BE MORE ROBUST CONSIDERING MUCH OF ITS FUNCTION IS TO BE USED IN COLD TEMPERATURES. IT IS A VERY COMMON POINT OF FAILURE AND MAKES THE VEHICLE UNSAFE TO OPERATE WHEN BROKEN. COST OF LABOR FOR REPLACING IS PROHIBITIVELY EXPENSIVE DUE TO ITS LOCATION INSIDE THE DASH, BEHIND THE INSTRUMENT PANEL.

10/28/2019
Components: ELECTRONIC STABILITY CONTROL,ENGINE,FUEL/PROPULSION SYSTEM
Incident Date: 06/05/2019
Crash: No
Fire: No
Vehicle Identification Number: 1G1PC5SB7E7******
Summary

WE HAVE PUT OVER 3,000 DOLLARS IN THIS CAR AND ONLY HAD IT A YEAR AND HALF. EVERY TIME WE FIX A PROBLEM SOMEONE ELSE IMMEDIATELY GOES WRONG. WE ARE CURRENTLY ON THE 3RD TURBO, REPLACED COILPACK FOR A MISFIRE, REPLACED PLUGS, PVC VALVE AND COVER, DIFFERENT HOES TO THE ENGINE, SENSORS. IT HAS 110,000 MILES ON IT. ITS MY DAILY DRIVE TO WORK AND ITS BEEN BROKE DOWN HALF THE TIME IVE OWNED IT.

10/28/2019
Components: STEERING,ENGINE AND ENGINE COOLING
Incident Date: 10/26/2019
Crash: No
Fire: No
Vehicle Identification Number: 1G1PG5SB4E7******
Summary

TL* THE CONTACT OWNS A 2014 CHEVROLET CRUZE. THE CONTACT TOOK THE VEHICLE TO AN INDEPENDENT MECHANIC TO HAVE NEW TIRES INSTALLED. THE CONTACT WAS ADVISED THAT THE TWO FRONTAL TIE RODS NEEDED TO BE REPLACED, ALONG WITH THE CATALYTIC CONVERTER. THE TIE RODS WERE REPLACED, BUT THE CATALYTIC CONVERTER WAS NOT REPLACED. THE VEHICLE WAS NOT TAKEN TO THE DEALER FOR DIAGNOSTIC TESTING. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 115,000.

10/26/2019
Components: ELECTRICAL SYSTEM,ENGINE
Incident Date: 08/29/2019
Crash: No
Fire: No
Vehicle Identification Number: 1G1PG5SBXE7******
Summary

THE CAR WAS BEING DRIVEN FROM ONE STATE TO THE NEXT. IT WAS A TWO IN A HALF HOUR DRIVE. NOT EVEN A HOUR INTO IT THE CHECK ENGINE LIGHT CAME ON. THE WE MADE SURE TO CHECK EVERYTHING BEFORE WE LEFT HOME. IT WAS FINE. THAN THE AUTO START WOULDN'T WORK. ALLIED ON START AND THEY SAID YOU SHOULD BE ABLE TO. BUT I CAN'T. THAN IT STARTED MAKING THIS WEIRD SOUND WHENEVER I DRIVE. I WENT TO AUTOZONE AND THEY SAID THERE'S NOTHING CAUGHT IN IT, IT'S THE ENGINE. NOW WHENEVER I DRIVE AND WAIT AT A RED LIGHT THE CAR STARTS SHAKING A LOT. IT'S RAINING NOW AND I'M SCARED I MY LOSS CONTROL.

10/26/2019
Components: ENGINE
Incident Date: 10/25/2019
Crash: No
Fire: No
Vehicle Identification Number: 1G1PE5SB9E7******
Summary

THE ENGINE KEEPS OVERHEATING EVEN AFTER REPLACING MULTIPLE DIFFERENT PARTS NOW THE ENGINE WILL NOT START.

10/26/2019
Components: ELECTRICAL SYSTEM,ENGINE
Incident Date: 10/18/2019
Crash: No
Fire: No
Vehicle Identification Number: 1G1P75SZ1E7******
Summary

NOX POSITION 1 SENSOR WENT BAD. IT WAS RECALLED ON OTHER CHEVY CRUZE DIESEL VINS BUT MINE WAS NOT RECALLED AND IT WENT BAD I TOOK IT TO THE DEALER FOR A CHECK ENGINE LIGHT AND THEY TOLD ME IT WAS A NOX SENSOR BUT THAT IT WAS NOT RECALLED ON MY VIN SO IT WAS NOT COVERED

10/22/2019
Components: UNKNOWN OR OTHER
Incident Date: 09/27/2019
Crash: No
Fire: No
Vehicle Identification Number: 1G1PC5SB4E7******
Summary

THE RADIO FREEZES UP WHILE I AM DRIVING. NONE OF THE RADIO BUTTONS FUNCTION. I CANNOT TURN THE RADIO OFF, CHANGE CHANNEL, ADJUST VOLUME, ETC. I JUST HAD THE SPECIAL COVERAGE REPAIR DONE FOR THE WATER INTRUSION ON THE SIDE DETECTION SYSTEM. THE RADIO WORKED PERFECTLY FINE BEFORE THE SPECIAL COVERAGE WORK WAS PERFORMED. I WENT BACK TO THE DEALER AND THEY INDICATED THAT IT IS NOT RELATED TO THE WATER INTRUSION AND IT WOULD BE $120 JUST TO CONNECT THE COMPUTER TO THE CAR. HE TOLD ME IF IT IS THE RADIO, YOU WILL HAVE TO PAY FOR IT OUT OF POCKET. I SAW A NEW SPECIAL COVERAGE BULLETIN ABOUT THE NEGATIVE BATTERY CABLE CLAMP NOT BEING ABLE TO REMAIN TIGHT TO THE BATTERY TERMINAL ON THE INTERNET. I NEED TO KNOW IF IT APPLIES TO MY 2014 CHEVY CRUZE BECAUSE I DID NOT RECEIVE ANY INFORMATION BY MAIL ON THIS. THANK YOU .

10/21/2019
Components: ELECTRICAL SYSTEM
Incident Date: 10/18/2019
Crash: No
Fire: No
Vehicle Identification Number: 1G1PA5SH3E7******
Summary

IT STARTS ON ITS OWN

10/17/2019
Components: ELECTRICAL SYSTEM
Incident Date: 10/17/2019
Crash: No
Fire: No
Vehicle Identification Number: 1G1PA5SG0E7******
Summary

WHEN THE CAR IS IN THE PARK POSITION AND THE KEY IS IN THE IGNITION SWITCH IN THE OFF POSITION, THE ENGINE WILL RANDOMLY BEGIN TO START. SOMETIMES, IF THE KEY IS NOT IN THE IGNITION SWITCH AND TOUCHES THE OPENING OF THE IGNITION SWITCH THE CAR ENGINE WILL BEGIN TO START. I THINK IT'S A FAULTY IGNITION SWITCH.

10/17/2019
Components: STEERING,ELECTRICAL SYSTEM
Incident Date: 10/17/2019
Crash: No
Fire: No
Vehicle Identification Number: 1G1PA5SG3E7******
Summary

WAS DRIVING ON THE FREEWAY EXITING THE OFFRAMP THAT CURVES TO THE RIGHT. WHEN I TURNED THE STEERING WHEEL IT LOCKED UP AND THE STEREO TURNED OFF. I HAD NO CONTROL OVER THE DIRECTION MY VEHICLE WAS TRAVELING. I APPLIED MY BRAKE, TO KEEP FROM HITTING ANOTHER VEHICLE. WHEN I PRESSED MY BRAKE THE STEERING WHEEL UNLOCKED BRIEFLY THEN LOCKED AGAIN. THEN A YELLOW ⚠️ WARNING LIGHT ILLUMINATED AND MY CAR BEGAN TO PULL TO THE RIGHT. THE STEREO POWERED ON AND THE STEERING WHEEL RETURNED TO NORMAL. THE YELLOW WARNING ⚠️ LIGHT TURNED OFF. I CONTINUED TO TRAVEL ANOTHER 1.5-2 MILES MORE TO MY HOME AND IT HAPPENED AGAIN. THIS TIME A GREEN DASH LIGHT ILLUMINATED AND SAID SERVICE POWER STEERING. I PARKED MY CAR AT THAT POINT. I AM CONTACTING THE DEALERSHIP TO MAKE ARRANGEMENTS FOR REPAIR. THE REASON WHY I AM FILING A COMPLAINT IS BECAUSE OF THE DANGER ASSOCIATED WITH THIS TYPE OF MALFUNCTION. IT PUT MY LIFE AND OTHER DRIVERS LIFE IS AT STAKE. THIS IS NOT AN ACCEPTABLE WAY FOR A VEHICLE TO FUNCTION. THIS IS NOT THE ONLY TIME I'VE HAD AN ELECTRICAL ISSUE WITH MY VEHICLE. IN OCTOBER 2018 AFTER DRIVING TO MAMMOTH CALIFORNIA MY VEHICLE COMPLETELY TURNED OFF WHILE I WAS ON THE HIGHWAY. SOMETHING SIMILAR TO A STALL OUT.

10/11/2019
Components: ELECTRICAL SYSTEM
Incident Date: 10/11/2019
Crash: No
Fire: No
Vehicle Identification Number: 1G1PA5SH6E7******
Summary

WHILE THE CAR IS IN PARK AND NO ONE IN THE CAR AND THE KEY IN THE IGNITION BUT THE KEY IN THE OFF POSITION THE CAR CONTINUALLY TRIES TO START BY ITSELF. THE CAR IS NOT EQUIPPED WITH A REMOTE START.

10/09/2019
Components: AIR BAGS,UNKNOWN OR OTHER,ELECTRONIC STABILITY CONTROL
Incident Date: 07/20/2019
Crash: No
Fire: No
Vehicle Identification Number: 1G1PC5SB7E7******
Summary

STABILTRAK WARNING COMES ON AND MAKES CAR RUN HORRIBLE. HAD TO REPLACE TURBO TWICE NOW ONLY HAS 109,000 MILES. AIRBAG LIGHT STAYS ON. THE CAR HAS ALWAYS TICKED BAD. CAR ALMOST CAUGHT FIRE FROM A SENSOR. IT MELTED IT IN HALF.

10/09/2019
Components: ELECTRICAL SYSTEM,UNKNOWN OR OTHER
Incident Date: 09/01/2019
Crash: No
Fire: No
Vehicle Identification Number: 1G1PC5SB7E7******
Summary

I HAVE A 2014 CHEVY CRUZE (1.4L TURBO). I TURN MY CAR OFF AND IT DOESNT MATTER IF I REMOVE THE KEY OR NOT MY CAR WILL TRY TO START ITSELF. WHEN THIS STARTED MY CAR STARTED RUNNING REALLY BAD. IT IDLES IRREGULAR AND CHECK ENGINE LIGHT HAS CAME ON GIVING ME CODES FOR THINGS LIKE FUEL INJECTORS AND 02 CENSORED AND MAP CENSORS ALSO THE MASS AIRFLOW SENSOR. I HAVE REPLACED ALL OF THESE ALONG WITH A CLEAN AIR FILTER AND THE IDLE TENSION PULLEY IT STARTED SQUEAKING. THIS FIXED NONE OF THE ISSUES. CODES ARE STILL COMING UP FOR PARTS THAT'S REPLACED. I'M PAYING ON A VEHICLE THAT'S NOT SAFE TO DRIVE.

10/07/2019
Components: VISIBILITY/WIPER
Incident Date: 08/15/2019
Crash: No
Fire: No
Vehicle Identification Number: 1G1PG5SB2E7******
Summary

THE WINDSHIELD WIPERS WOULD RANDOMLY STICK HALF WAY UP THE WINDSHIELD WHEN TURNED ON, AND ALSO HAPPEN AS SOON AS I WOULD TURN THE CAR ON. WAS DANGEROUS WHEN DRIVING IN THE RAIN BECAUSE I COULD NOT SEE WHERE I WAS GOING AND HAD TO PULL OVER MULTIPLE TIMES TO CLEAR THE WINDSHIELD.

10/05/2019
Components: ELECTRICAL SYSTEM
Incident Date: 06/12/2019
Crash: No
Fire: No
Vehicle Identification Number: 1G1PC5SB6E7******
Summary

WHEN I TURNED OFF MY CAR AND THE KEYS WERE IN THE IGNITION MY CAR TRIED TO START ITSELF...IT NOW DOES IT FREQUENTLY

10/05/2019
Components: ELECTRICAL SYSTEM
Incident Date: 05/01/2019
Crash: No
Fire: No
Vehicle Identification Number: 1G1PC5SB6E7******
Summary

WHEN I PARK MY CAR AND IF I LEAVE THE KEYS IN THE IGNITION IT STARTS ITSELF I CANT GET A VIDEO I TRIED BUT I NEVER KNOW WHEN ITS GONNA DO IT IT STARTED ABOUT 6 MONTHS AGO AND NOW IT'S DOING IT ALOT MORE

10/05/2019
Components: UNKNOWN OR OTHER,ENGINE,FUEL/PROPULSION SYSTEM
Incident Date: 10/03/2019
Crash: No
Fire: No
Vehicle Identification Number: 1G1PE5SB6E7******
Summary

CAT WAS SPUTTERING AND STALLING AFTER I HAD THE OIL CHANGED AND AIR FILTERS CHECKED. I GOT IT DIAGNOSED AND THE CODES GIVEN WERE P1101 P0299 P0171 P0106 I WAS COMING TO A STOP AT THE LIGHT WHEN I NOTICED SOME SQUEALING OR WHIRRING UNDER THE HOOD. I OPENED THE HOOD AND THE ENGINE IS LIKE ... MOVING

09/30/2019
Components: ELECTRONIC STABILITY CONTROL
Incident Date: 09/30/2019
Crash: No
Fire: No
Vehicle Identification Number: 1G1PE5SB3E7******
Summary

WHEN IDLING THE VEHICLE WILL HAVE SMALL FLUCTUATIONS IN RPM THAT MAKE THE CAR FEEL LIKE IT WILL STALL. WHILE DRIVING THE WARNING SIGNS OF "SERVICE STABILI TRAK" AND "SERVICE TRACTION CONTROL" AS WELL AS THE ENGINE LIGHT COME ONTO THE DISPLAY ON THE DASH. "BATTERY SAVER MODE" HAS ALSO APPEARED BEFORE. ONCE ALL OF THE CAR LIGHTS AS WELL AS THE RADIO AND OTHER ELECTRONIC PORTIONS OF THE VEHICLE ALL SHUT OFF WHEN THIS HAPPENED INCLUDING POWER STEERING ABILITY. HAVE HAD THE ALTERNATOR AS WELL AS THE ENGINE REPLACED AT MENIKIEE AND THE ISSUE IS STILL PERSISTING.

09/30/2019
Components: ENGINE
Incident Date: 07/22/2019
Crash: No
Fire: No
Vehicle Identification Number: 1G1PC5SB5E7******
Summary

MY 2014 CRUZE HAS A TURBO IN IT TO MAKE IT "ECO" - I.E., RELY ON TURBO FOR BOOST WHEN MORE POWER IS NEEDED RATHER THAN USING MORE GAS. MY CRUZE ENTERED "LIMP MODE" IN JULY WITH 54,000 MILES ON IT. THE TURBO FAILED TO WORK WHILE MERGING ONTO THE FREEWAY AND CHECK ENGINE LIGHT CAME ON. IT WAS SHIFTING INTO 4TH GEAR WITH HIGH RPM TO KEEP FREEWAY SPEED. WHEN DIAG BOX WAS LATER PLUGGED IN, THE CODE CAME BACK AS "P0299" - TURBO UNDERBOOST. I ATTEMPTED TO REPLACE THE SENSOR (CODE CAME BACK) AND SOLENOID (CODE BACK AGAIN) AS THEY CAME UP OFTEN IN RESEARCH WHEN LOOKING FOR A SOLUTION. TURBO WORKED FINE FOR A MONTH AND THEN QUIT AGAIN WITH THE SAME CODE AND MY CAR IN LIMP MODE AGAIN. I FILED A COMPLAINT THROUGH GM AND THEY MANAGED TO GET THE PART THAT WAS BACKORDERED INDEFINITELY DUE TO FACTORY WORKERS BEING ON STRIKE. APPARENTLY, GM CUT THEIR HEALTHCARE OVERNIGHT. I'D STRIKE TOO. THE SERVICE PRINTOUT I RECEIVED AFTER REPLACEMENT STATED THAT THEY COULD FIND NOTHING WRONG WITH THE TURBO: "INSPECTED FOR OIL INTRUSION, NONE FOUND WASTEGATE SOLENOID CONNECTOR MISSING RETAINER - DOES NOT AFFECT FUNCTION. BYPASS VALVE OPENS AND CLOSES WHEN COMMANDED. NO AIR INDUCTION RESTRICTION FOUND. RECOMMEND TURBO FOR FAILED BOOST COTROL TEST" THIS SOUNDS TO ME LIKE A FAULTY PART, AND AN EXPENSIVE ONE AT $1,501.86, THAT I PAID FOR BUT DID NOT BREAK. NOT TO MENTION THE SENSOR AND SOLENOID REPLACED PRIOR. MY CAR IS "FIXED", AND RUNS, BUT THIS IS STILL AN ISSUE WITH THE VEHICLE IN GENERAL, AND THE TURBO SHOULD BE RECALLED TO PREVENT FUTURE DANGER FOR OTHERS. I ALSO THINK IT'S BS THAT I'VE HAD TO PAY A MONTH'S RENT FOR A PART THAT SHOULDN'T HAVE FAILED AT ONLY 54,000 MILES. I WILL NOT BE KEEPING THIS CAR AND PAYING ANOTHER MONTH'S RENT IN A YEAR. I WILL ALSO NOT BE DOING BUSINESS WITH ANY GM MANUFACTURER.

09/30/2019
Components: POWER TRAIN
Incident Date: 08/01/2019
Crash: No
Fire: No
Vehicle Identification Number: 1G1PA5SH7E7******
Summary

TL* THE CONTACT OWNS A 2014 CHEVROLET CRUZE. THE CONTACT STATED THAT THE VEHICLE WOULD NOT DRIVE WHILE IN THE REVERSE POSITION AND THE VEHICLE JERKED AND VIBRATED WHEN SWITCHING GEARS. THE VEHICLE WAS TOWED TO QUINCY CHEVROLET (2039 WEST JEFFERSON ST, QUINCY, FL), BUT WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS CONTACTED AND PROVIDED CASE NUMBER: 9-5538517686. THE FAILURE MILEAGE WAS 22,000.

09/24/2019
Components: ELECTRICAL SYSTEM,ELECTRONIC STABILITY CONTROL
Incident Date: 09/24/2019
Crash: No
Fire: No
Vehicle Identification Number: 1G1PC5SB5E7******
Summary

FOR A FEW WEEKS NOW, I HAVE NOTICED THAT THE RADIO AND DASH LIGHTS WILL SUDDENLY CUT OFF, AND THEN COME BACK ON. I HAVE HAD THE VEHICLE INSPECTED BUT NO ISSUE WAS FOUND. I HAVE NOT BEEN ABLE TO NARROW DOWN WHAT TRIGGERS THE ISSUE TO OCCUR, IT WILL HAPPEN AT RANDOM TIMES. THERE IS NO WAY TO REPLICATE THE EVENT WITHOUT JUST BEING IN THE CAR WHEN IT HAPPENS. JUST IN THE LAST 30 MINUTES IT OCCURRED: 1. WHILE ACCELERATING TO 40 MPH; 2. WHILE BREAKING TO COME TO A STOP SIGN; 3. MAINTAINING CONTINUOUS SPEED AT 30 MPH; 4. WHILE STATIONARY, ROLLING UP MY POWER WINDOW; 5. AND, WHILE STATIONARY, FOOT ON BREAK PLACING THE VEHICLE IN PARK. THE RANDOMNESS OF THESE OCCURRENCES AND THE FACT THAT THERE ARE NO SENOR WARNINGS/CODES TO NOTIFY THE DEALERSHIP CONCERNS ME. DEPENDING ON THE TYPE OF COMMUTE, A POTENTIALLY DANGEROUS SITUATION COULD OCCUR WITHOUT WARNING TO THE VEHICLE OPERATOR.

09/22/2019
Components: ELECTRICAL SYSTEM
Incident Date: 07/01/2019
Crash: Yes
Fire: No
Vehicle Identification Number: 1G1PD5SB8E7******
Summary

MY CHEVY CRUZE IS VERY UNSAFE. WHILE DRIVING, THE STEREO BEGINS TO SHUT ON AND OFF AND THE DISPLAY STARTS DISPLAYING VARIOUS WARNINGS SUCH AS "SERVICE STABILITRACK". OVER 5 TIMES NOW, WHEN I BEGIN A TURN FROM BEING IDLE, THE SAME OCCURS BUT WITH THE ADDED PROBLEM OF THE WHEEL LOCKING UP AND NOT LETTING ME TURN IT. I HAVE HAD TO STOP ALMOST COMPLETELY WHILE TURNING TO AVOID HITTING SOMETHING HEAD ON WHEN THE STEERING WHEEL GETS LOCKED. PLEASE PLEASE LOOK INTO THIS PROBLEM.

09/19/2019
Components: UNKNOWN OR OTHER,ELECTRONIC STABILITY CONTROL,ENGINE
Incident Date: 09/14/2019
Crash: No
Fire: No
Vehicle Identification Number: 1G1PC5SB3E7******
Summary

WHILE ATTEMPTING TO START MY VEHICLE IT WILL NOT TURN OVER. THEN THE CHECK ENGINE LIGHT FLASHES ON AND OFF. THE DISPLAY THEN READS SERVICE THEFT DETERRENT SYSTEM. SERVICE TIRE MONITORING AND WILL THEN COMPLETELY LOCK UP. THIS HAS HAPPENED TO ME ROUGHLY 4 TIMES IN THE LAST FEW MONTHS. THE ONLY WAY TO GET THE CAR TO START IS WITH A JUMP. THE BATTERY, STARTER AND ALTERNATOR ARE ALL GOOD AND ARE NOT CAUSING THE ISSUE.

09/18/2019
Components: STEERING,ELECTRICAL SYSTEM
Incident Date: 09/17/2019
Crash: No
Fire: No
Vehicle Identification Number: 1G1PC5SB7E7******
Summary

SOMETIMES WHILE DRIVING, IF YOU HIT THE BRAKE OR HIT THE WINDOW SWITCH, THE POWER TO THE RADIO PANEL AND DRIVERS DISPLAY WILL CUT OFF, SOMETIMES THE "SERVICE STABILITRAC" SIGNAL WILL COME UP AND THE POWER WILL COME BACK ON AFTER A FEW SECONDS, WHEN THIS HAPPENS IT WILL ALSO CUT POWER TO THE POWER STEERING, IF YOU ARE NOT PREPARED FOR IT OR YOUR NOT AWARE OF THE SITUATION IT CAN SURPRISE YOU, IT CAN BE ESPECIALLY STARTLING WHILE TURNING AND ALL OF A SUDDEN POWER CUTS OUT AND YOU HAVE TROUBLE STEERING, THE CAR WILL STAY RUNNING AND THE POWER WILL CUT FOR A FEW SECONDS, AND THEN EVERYTHING WILL GO BACK TO NORMAL. LOOKING ONLINE THIS SEEMS TO BE A COMMON ISSUE WITH THE EARLIER CHEVY CRUZ. I AM JUST NOT SURE OF THE FULL EXTENT OF THE ISSUE.

09/18/2019
Components: ELECTRICAL SYSTEM
Incident Date: 09/17/2019
Crash: No
Fire: No
Vehicle Identification Number: 1G1PC5SB0E7******
Summary

ALL THE SUB-SYSTEMS ON THE 2014 CHEVY CRUZE ARE CONTROLLED THROUGH THE RADIO SYSTEM. WHEN BACKING UP, THE BACKUP CAMERA, WHICH IS DISPLAYED THROUGH THE RADIO ENTERTAINMENT SCREEN, DOES NOT ENGAGE. SEVERAL OF THE OTHER SUB-SYSTEMS, INCLUDING THE AC, THE RADIO ITSELF, AND OTHER SYSTEMS ARE ALSO INTERMITTENT WHILE DRIVING THE CAR. IN ORDER TO RESET THE SYSTEM THE CAR HAS HAD TO BE PULLED OVER TO THE SIDE OF THE ROAD AND TURNED OFF COMPLETELY, LET SIT FOR SEVERAL MINUTES, AND THE RESTARTED. AFTER DOING SO THE SYSTEM HAS RESET, BUT HAS DONE THE SAME THING DAYS OR WEEKS LATER. AFTER BRINGING THE CAR IN TO THE DEALER OVER FOUR TIME THE PROBLEMS HAVE YET TO BE RESOLVED.

09/16/2019
Components: POWER TRAIN
Incident Date: 09/15/2019
Crash: No
Fire: No
Vehicle Identification Number: 1G1PC5SB7E7******
Summary

UPON LEAVING A STORE THE CAR BEGAN TO SLOW DOWN AS THE FRONT PASSENGER SIDE WHEEL BEGAN TO WOBBLE. I PULLED INTO A PARKING LOT, STOPPED THEN REVERSED SLOWLY THEN PULLED FORWARD SLOWLY WHEN A PATRON EXITING THE STORE SAID STOP. ONCE I EXITED MY CAR I NOTICED THE PASSENGER FRONT WHEEL SEEMED DISLOCATED FROM THE VEHICLE. THEN TRANSMISSION FLUID BEGIN TO LEAK FROM THE UNDER THE CAR OF THE DISLOCATED WHEEL. IN THE PICTURES THE CAR IS PARKED STRAIGHT BUT FRONT PASSENGER SIDE WHEEL IS TURNED OUTWARD.

09/14/2019
Components: STEERING,ELECTRICAL SYSTEM
Incident Date: 09/13/2019
Crash: No
Fire: No
Vehicle Identification Number: 1G1PC5SB8E7******
Summary

I WAS DRIVING ON 65 S AND I LOST ALL POWER TO MY CAR, MY CAR IS HAVING A HARD TIME STARTING. WENT TO HAVE MY STARTER TESTED AND WASNT THAT, IT'S MY BATTERY AND THE CABLES. CAR IS UNSAFE TO BE DRIVING AND ALL CRUZE SHOULD HAVE A RECALL ON THEM. MY BATTERY LIGHT WILL COME ON THEN A MESSAGE WILL POP US SAYING POWER STEERING

09/13/2019
Components: STRUCTURE
Incident Date: 09/13/2019
Crash: No
Fire: No
Vehicle Identification Number: 1G1PA5SG3E7******
Summary

2014 CHEVROLET CRUZE. CONSUMER WRITES IN REGARDS TO DEFECTIVE TRUNK. CONSUMER STATES THAT THE TRUNK OPENS ON ITS OWN. *LD *JS *JS *JS

09/06/2019
Components: POWER TRAIN,VEHICLE SPEED CONTROL,ENGINE
Incident Date: 08/23/2019
Crash: No
Fire: No
Vehicle Identification Number: 1G1PC5SB1E7******
Summary

ACCELERATION NOTABLY SLUGGISH, TAKEN TO DEALERSHIP FOR CONCERN 3 YEARS AGO WITH COMPLAINTS AND WAS TOLD THERE WERE NO ISSUES. TOOK CAR BACK TO DEALERSHIP THIS YEAR DUE TO CHECK ENGINE CODE. TURBO ENGINE DEFECTIVE, GOING TO COST $2200 TO REPAIR. UNDER $60,000 MILE POWER TRAIN BUT JUST HIT THE 5 YEAR WARRANTY 2 DAYS PRIOR TO CALLING DEALERSHIP AND GM. DEALERSHIP UNWILLING TO OFFER FINANCIAL ASSISTANCE DUE TO MISSING PROBLEM DURING ORIGINAL COMPLAINTS 3 YEARS AGO. TOOK CAR TO ANOTHER DEALERSHIP, WHICH FOUND ADDITIONAL $2000 IN REPAIRS THAT WOULD NEED TO TAKE PLACE IN ORDER FOR TURBO REPAIR TO BE EFFECTIVE. CAR IS NOT SAFE TO DRIVE, WITH LIKELIHOOD IT WOULD BREAK DOWN IN 10 MIN TO MULTIPLE LEAKS AND BROKEN PARTS ORIGINAL DEALERSHIP MISSED AND FAILED TO DISCUSS. CAR NOW COSTS $3400 TO REPAIR , GM ONLY WILLING TO HELP WITH $600. CAR TOO EXPENSIVE TO REPAIR AND TOO DANGEROUS TO DRIVE.

09/03/2019
Components: ENGINE
Incident Date: 08/30/2019
Crash: No
Fire: No
Vehicle Identification Number: 1G1PC5SB7E7******
Summary

CAR STARTED TO OVERHEAT CAUSED BY WATER PUMP FAILING AT ONLY 67K MILES. FAILING PUMP CAUSED COOLANT LEAK IN CAR WHILE DRIVING.

08/30/2019
Components: FUEL/PROPULSION SYSTEM
Incident Date: 08/15/2019
Crash: No
Fire: No
Vehicle Identification Number: 1G1PD5SB2E7******
Summary

"TAKATA RECALL" CATALYTIC CONVERTER NOT WORKING PROPERLY. CHECK ENGINE LIGHT GOES ON AND OFF NUMEROUS TIMES. WHEN THE LIGHT FIRST CAME ON, THE VEHICLE WAS IN MOTION HEADING SOUTH BOUND ON HWY 167.

08/26/2019
Components: VISIBILITY/WIPER
Incident Date: 08/25/2019
Crash: No
Fire: No
Vehicle Identification Number: 1G1PA5SH1E7******
Summary

WHILE RIDING ON THEE FREEWAY IN GEORGIA YESTERDAY THE DRIVER SIDE WIPER STOPPED. I TURNED THEE WIPERS OFF AND TRIED AGAIN AFTER I PUSHED IT BACK DOWN. AND NOW IT'S STOPPING A QUARTER OF THEE WAY. THIS CAR HAS BEEN NOTHING BUT PROBLEMS SINCE I PURCHASED IT.

08/16/2019
Components: ENGINE
Incident Date: 06/19/2019
Crash: No
Fire: No
Vehicle Identification Number: 1G1PC5SB4E7******
Summary

ENGINE LIGHT CAME ON AT ABOUT 107000 MILES. DIAGNOSED AS CODE P0420 CATALYTIC CONVERTER EFFICIENCY LOW. REPLACED WITH AFTERMARKET CATALYTIC CONVERTER MADE BY WALKER, BUT CODE DID NOT CLEAR. CONTACTED GM CUSTOMER CARE, WAS SENT TO ELKINS CHEVROLET. THEY CONFIRMED SAME DIAGNOSIS AND INDICATED AFTERMARKET PARTS DO NOT PERFORM TO CAR'S ULEV SPEC. BUT GM CATALYTIC CONVERTER IS ON NATIONAL BACKORDER AND HAS BEEN FOR MONTHS. OBVIOUSLY GM HAS AN ISSUE WITH PREMATURE FAILURE OF THIS PART AND DO NOT WANT TO ADMIT IT. GM CUSTOMER CARE WILL NOT PROVIDE ANY ESTIMATE OF AVAILABILITY NOR ANY INDICATION OF WHY IT IS ON BACK ORDER FOR SO LONG. PLEASE WE NEED A RECALL ON THIS FEDERALLY MANDATED EMISSIONS PART. I CANNOT PASS NJ INSPECTION.

08/15/2019
Components: UNKNOWN OR OTHER,ENGINE,FUEL/PROPULSION SYSTEM
Incident Date: 08/12/2019
Crash: No
Fire: No
Vehicle Identification Number: 1G1PG5SB1E7******
Summary

THE CATALYTIC CONVERTER WENT OUT. GOT SO HOT IT BLEW MY HEAD GASKET AS WELL AS HOSES AND CASING FOR WATER RESERVOIR

08/13/2019
Components: ENGINE
Incident Date: 06/23/2014
Crash: No
Fire: No
Vehicle Identification Number: 1G1P75SZ5E7******
Summary

TL* THE CONTACT OWNS A 2014 CHEVROLET CRUZE. WHILE DRIVING, THE CHECK ENGINE WARNING INDICATOR ILLUMINATED. THE VEHICLE WAS TAKEN TO THORNTON CHEVROLET (180 S MAIN ST, MANCHESTER, PA 17345, (717) 266-8800) WHERE IT WAS DIAGNOSED THAT THE KNOCK SENSOR FAILED AND NEEDED TO BE REPLACED. THE VEHICLE WAS REPAIRED UNDER WARRANTY. THE CONTACT ALSO STATED THAT THE CHECK ENGINE WARNING INDICATOR ILLUMINATED FOURTEEN TIMES SINCE THE VEHICLE WAS PURCHASED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURES AND PROVIDED CASE NUMBER: 95372768444. THE APPROXIMATE FAILURE MILEAGE WAS 2,039. *BF *TR

07/28/2019
Components: UNKNOWN OR OTHER
Incident Date: 07/28/2019
Crash: No
Fire: No
Vehicle Identification Number: 1G1PH5SB9E7******
Summary

CONSTANT ANTI FREEZE LEAKING. REPLACED THE WATER PUMP TWICE, THE COOLANT RESERVOIR, THE THERMOSTAT, FLUSH THE SYSTEM,. I'VE OWNED THE VEHICLE FOR A LITTLE OVER OUR YEAR AND HAVE SPENT COUNTLESS AMOUNTS MONEY ON REPAIRS. NO MATTER WHAT I DO KNOW THE PROBLEM IS NEVER SOLVED. THIS IS A DEFECTIVE MAKE AND MODEL.

07/22/2019
Components: AIR BAGS
Incident Date: 07/18/2019
Crash: Yes
Fire: No
Vehicle Identification Number: 1G1PA5SHXE7******
Summary

TL* THE CONTACT OWNED A 2014 CHEVROLET CRUZE. THE CONTACT STATED THAT SHE CRASHED INTO AN ABANDONED VEHICLE ON THE HIGHWAY AT 60 MPH AND SEVERELY DAMAGED THE REAR, LIFTING IT UP ON A BARRIER WALL. THE AIR BAGS FAILED TO DEPLOY. A POLICE REPORT WAS NOT FILED. THE VEHICLE WAS DESTROYED. THE CONTACT HAD BRUISES ON HER CHEST, WAIST, AND LEG FROM THE SEAT BELT. IN ADDITION, THERE WERE CUTS ON HER HAND. THE CONTACT WAS TAKEN BY AMBULANCE FOR THE INJURIES. THE DEALER AND MANUFACTURER HAD NOT BEEN CONTACTED AS OF YET. THE FAILURE MILEAGE WAS 101,000.

07/19/2019
Components: ELECTRICAL SYSTEM,ELECTRONIC STABILITY CONTROL,FUEL/PROPULSION SYSTEM
Incident Date: 12/11/2018
Crash: No
Fire: No
Vehicle Identification Number: 1G1PE5SB1E7******
Summary

I'VE HAD MY 2014 CHEVY CRUZE FOR ABOUT 2 YEARS NOW. BACK IN DECEMBER 2018 IT STARTED HAVING A LOT OF ISSUES. ANTIFREEZE WAS POURING OUT, IT WAS SPITTING AND SPUTTERING, ROUGH IDLE,AND OVERHEATING, MADE AN APPOINTMENT WITH CHEVY DEALERSHIP. THEY HAD MY CAR ABOUT A WEEK. THE SAID WATER PUMP WAS FAILING,THERMOSTAT WAS OUT, COOLER OUTLET HOSES NEEDED TO BE REPLACED. NOT EVEN 12 HOURS LATER I WAS TAKING IT BACK IN FOR THE SAME PROBLEMS. ENGINE LIGHTS WERE STILL COMING ON. THIS TIME THEY FIXED THE OIL COOLER LINE, AND CRANKSHAFT. A FEW DAYS PASSED AND AGAIN I WAS STILL HAVING THE SAME ISSUES. TOOK IT BACK, AND THEY FIXED THE CRANKCASE VENTALATION, CAMSHAFT COVER, INTAKE MANIFOLDINTAKE AIR PRESSURE SENSOR. MAYBE 2 WEEKS PASSED AND I FINALLY GOT UPSET AND TOOK IT 45 MINS TO ANOTHER SHOP, WITHIN A FEW HOURS I GOT A CALL THAT MY HEAD GASKET WAS BLOWN. I WAS STILL HAVING ALL THE SAME ISSUES AS I DID WHEN IT FIRST MESSED UP. I ENDED UP HAVING TO TAKE IT BACK TO THE OTHER DEALERSHIP WHO HAD BEEN WORKING ON IT. THEY KEPT ME CAR FOR 29 DAYS WHILE FIXING MY BLOWN HEAD GASKET. THEY RESURFACED IT AND FIXED CLAMPS. WELL, THURSDAY JULY 11 I WAS AT MY BOSSES HOUSE TRYING TO BACK UP UNDER A SHADE TREE. WHEN I STARTED THE CAR, IT SOUNDED HORRIBLE. IT WAS JUST SPITTING AND SPUTTERING. I OUT IT IN REVERSE AND HIT THE GAS. MY CAR STARTED ROLLING TOWARD! IT WOULD NOT BACK IT. I WENT TO HIT THE BRAKE AND IT DID NOTHING. I HAD TO PULL MY EMERGANCY BREAK BEFORE I RAN INTO HER FENSE.I IMMEDIATELY GOT ON THE PHONE WITH THE DEALERSHIP 45 MINS AWAY. SET MY APPOINTMENT UP. LATER THAT NIGHT ON THE WAY TO TAKE MY KIDS TO VBS, WE WERE STOPPED AT A RED LIGHT. WHILE TRYING TO CROSS OVER A MAIN HIGHWAY THE CAR JUST STARTED SPITTING AND SPUTTERING. IT WAS BARELY MOVING EVEN THOUGH I HAD THE GAS PEDAL TO THE FLOOR. GOT IT TO DEALERSHIP 45 MINS AWAY FRIDAY 12TH. ANOTHE BLOWN HEAD GASKET. THAT CAR IS NOT SAFE

07/16/2019
Components: VEHICLE SPEED CONTROL,ENGINE
Incident Date: 07/09/2019
Crash: No
Fire: No
Vehicle Identification Number: 1G1PC5SB3E7******
Summary

TL* THE CONTACT OWNS A 2014 CHEVROLET CRUZE. WHILE STOPPED AT A RED LIGHT, THE VEHICLE STALLED AND "STABILIZER", "TRACTION CONTROL", AND A WRENCH ICON ILLUMINATED ON THE INSTRUMENT PANEL. THE VEHICLE HAD TO BE PUSHED TO THE SIDE OF THE ROAD. THE CONTACT STATED THAT THE FAILURE OCCURRED ONE OTHER TIME. THE VEHICLE WAS TOWED TO KELLEY CHEVROLET (5220 VALUE AVE, FORT WAYNE, IN 46805) TO BE DIAGNOSED, BUT THEY WERE NOT ABLE TO REPLICATE THE FAILURE. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 35,600.

07/14/2019
Components: ELECTRICAL SYSTEM,UNKNOWN OR OTHER
Incident Date: 07/12/2019
Crash: No
Fire: No
Vehicle Identification Number: 1G1PC5SB2E7******
Summary

HAD STARTED NOTICING THAT WHEN I WOULD START MY CAR MY RADIO WOULD SOMETIMES TAKE A LONG TIME TO COME ON. EVENTUALLY WOKE UP ONE DAY TO START MY CAR AND IT WOULD NOT START. THIS SHOULD NOT BE HAPPENING BECAUSE THE BATTERY IS NOT EVEN A YEAR OLD. USED MY PORTABLE JUMPER TO CHARGER AND TOOK IT TO GET READ AND IT WAS NOT THE BATTERY. I WAS TOLD THAT THERE WAS AN ELECTRICAL DRAIN THAT WAS STILL CHARGING MY BATTERY EVEN AFTER IT WAS TURNED OFF. THE SECOND ISSUE IS WHEN I AM DRIVING AND GO TO GIVE THE CAR GAS AND THE CAR WOULD NOT IMMEDIATELY ACCELERATE CAUSING TO ME TO ALMOST BE HIT TWICE. I HAD TO GIVE IT GAS A SECOND TIME IN ORDER FOR IT TO ACCELERATE

07/13/2019
Components: ENGINE
Incident Date: 05/20/2019
Crash: No
Fire: No
Vehicle Identification Number: 1G1PC5SB7E7******
Summary

I RECENTLY HAD AN ISSUE WITH MY TURBO BECOMING DEFECTIVE THAT I LATER FOUND OUT THE PART WAS ON A NATIONAL BACK ORDER AND THAT THE MANUFACTURER KNEW THAT IT HAD A MANUFACTURING FLAW CAUSING MULTIPLE TURBOS TO BECOME DEFECTIVE. THIS IS A COSTLY PART TO REPLACE AND WITH IT BEING ON A NATIONAL BACK ORDER HAS CAUSED A MAJOR INCONVENIENCE THAT HAS ALSO TRIGGERED MULTIPLE PARTS TO GO OUT LIKE MY IGNITION COIL AS WELL AS MY CATALYTIC CONVERTER THIS HAS ALSO CAUSED MY CAR TO OVERHEAT. AS OF RIGHT NOW THERE IS STILL NO NEWS ON WHEN THIS PART IS GOING TO BE AVAILABLE, WE ARE ONLY TOLD THAT THE PART IS BEING REMADE TO SUSTAIN THE STRESS OF THE EXTRA WORK THAT WAS NOT ORIGINALLY PLANNED FOR OUR ORIGINAL PART TO SUSTAIN.

07/12/2019
Components: ENGINE
Incident Date: 06/27/2019
Crash: No
Fire: No
Vehicle Identification Number: 1G1PC5SB6E7******
Summary

THE CAR STARTED MAKING A WHISTLING NOISE, THE CHECK ENGINE LIGHT COMES ON AND IT ACTS LIKE IT WANTS TO CUT OFF AT STOPS.

07/11/2019
Components: ELECTRICAL SYSTEM,EXTERIOR LIGHTING,VEHICLE SPEED CONTROL
Incident Date: 07/08/2019
Crash: No
Fire: No
Vehicle Identification Number: 1G1PC5SBXE7******
Summary

DRIVING HOME AT 9PM ON A HIGH SPEED/TRAFFIC HIGHWAY, WE HAD ALL ELECTRICITY/STEERING SUDDENLY GO OUT, THEN WHEN IT CAME BACK ON POPPED UP WITH A "SERVICE STABILITRAK " MESSAGE. LUCKILY, IT CAME BACK ON BEFORE A WRECK BUT SCARED ALL OF US TO PIECES. THE CAR WAS BEING DRIVEN AT THE POSTED 70MPH SPEED LIMIT, BUT STARTED TO DECELERATE WHEN POWER WAS LOST. THIS HAPPENED ON 07/08/19. TODAY, 07/11/19 WE HAD TO JUMP THE CAR AND THE TURN SIGNALS NO LONGER DO THE LITTLE "CLICK" NOISE, AND THE DASH SCREEN/BACKUP CAMERA WON'T COME ON, ALTHOUGH THE RADIO STILL SOMEHOW WORKS. ALSO ON LUNCH BREAK TODAY, CAR WAS DEAD, KEY WOULDN'T COME OUT OF THE IGNITION TILL THE CAR WAS JUMP STARTED. AS THIS SEEMS TO BE A MAJOR ISSUE WITH THE CAR, WHY HASN'T IT BEEN RECALLED?

07/08/2019
Components: ENGINE
Incident Date: 07/08/2019
Crash: No
Fire: No
Summary

TURBOCHARGER IS FAULTY AND CAUSING CHECK ENGINE LIGHT TO COME ON. CHEVROLET IS TELLING ME I HAVE TO CONTINUE TO DRIVE MY CAR FOR AT LEAST ANOTHER 2-3 MONTHS BEFORE THE PART WILL BE IN BECAUSE THOUSANDS ARE WAITING ON THIS SAME PART FOR THE SAME MODEL YEAR CAR. I'VE PUT IN A CASE WITH THEM AND THEY SEEM TO BE IN NO HURRY TO GIVE ME ANSWERS ON HOW LONG THIS WILL ACTUALLY TAKE AND WHEN I CAN EXPECT MY CAR TO BE SAFE AGAIN. WITHOUT A LONER CAR, I FEEL VERY UNEASY ABOUT DRIVING MY BROKEN VEHICLE AND THEY ARE ACTING LIKE THIS IS NO BIG DEAL.

07/06/2019
Components: FUEL/PROPULSION SYSTEM
Incident Date: 07/06/2019
Crash: No
Fire: No
Vehicle Identification Number: 1G1PC5SB5E7******
Summary

MY CAR LOST POWER AND DOES NOT GET UP TO SPEED AS IT SHOULD

07/03/2019
Components: ELECTRICAL SYSTEM
Incident Date: 05/03/2019
Crash: No
Fire: No
Vehicle Identification Number: 1G1PC5SB5E7******
Summary

THE SIDE DETECTION WENT OUT AND THEY FIXED IT THEN I HAD TO HAVE IT CHANGED AGAIN IM GOING TO START A LAW SUIT BECAUSE I SHOULD NOT HAVE TO PAY FOR SOMETHING THAT KEEPS BLOWING OUT IVE TALKED TO A LAWYER AND THEY SAID I HAVE A GOOD CASE

07/01/2019
Components: UNKNOWN OR OTHER
Incident Date: 06/29/2019
Crash: No
Fire: No
Vehicle Identification Number: 1G1PC5SB3E7******
Summary

WATER COOLANT OUTLET FAILED

06/26/2019
Components: ELECTRICAL SYSTEM
Incident Date: 06/26/2019
Crash: No
Fire: No
Vehicle Identification Number: 1G1PC5SB5E7******
Summary

THERE IS A PROBLEM WITH HOW THE CAR IS COMMUNICATING WITH THE ANTI THEFT SYSTEM, AT LEAST THAT'S WHAT I AM SUSPECTING. RANDOMLY, WHEN I TRY TO START THE CAR THE DASHBOARD LIGHTS COME ON, THE RADIO, AND EVERYTHING ELSE EXCEPT THE ENGINE WON'T EVEN CRANK. I'VE HAD THE BASICS CHECKED (BATTERY, ALTERNATOR, STARTER) AND ALL IS WELL. WHILE IT MAY NOT SEEM LIKE A SAFETY ISSUE THE CAR HAS LEFT ME STRANDED MANY TIMES. THIS IS AN ONGOING ISSUE I DON'T KNOW WHAT TO DO ABOUT THIS.

06/24/2019
Components: ELECTRICAL SYSTEM
Incident Date: 06/24/2019
Crash: No
Fire: No
Vehicle Identification Number: 1G1PC5SB3E7******
Summary

RADIO SCREEN LOSES POWER, GOES COMPLETELY BLACK. MUSIC STOPS PLAYING. WARNING LIGHTS ON DASH COME ON. MESSAGE APPEARS ON DASH "SERVICE STABILTRACK" SHUT OFF FOR 1-4 MINUTES, AND THEN CAME BACK ON. LOSS OF POWER STEERING. HAPPENED 7 OR 8 TIMES IN A 30 MINUTE PERIOD.

06/17/2019
Components: STEERING,ENGINE
Incident Date: 06/11/2019
Crash: No
Fire: No
Summary

TL* THE CONTACT OWNS A 2014 CHEVROLET CRUZE. WHILE THE CONTACT'S DAUGHTER WAS DRIVING 20 MPH, THE STEERING WHEEL SEIZED AND THE STABILITRAC AND CHECK ENGINE WARNING INDICATORS ILLUMINATED. THE CONTACT TURNED THE VEHICLE OFF AND BACK ON, WHICH FAILED TO RESET THE STEERING AND CAUSED THE CONTACT TO LEAVE THE VEHICLE PARKED IN A PARKING LOT. THE DEALER AND MANUFACTURER WERE NOT CONTACTED. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED AND THE FAILURE RECURRED. THE VIN WAS UNKNOWN. THE FAILURE MILEAGE WAS APPROXIMATELY 85,393.

06/17/2019
Components: ELECTRICAL SYSTEM,AIR BAGS,ENGINE
Incident Date: 05/02/2019
Crash: No
Fire: No
Vehicle Identification Number: 1G1PB5SH1E7******
Summary

ALL DIGITAL ELECTRONIC MESSAGES WILL SPIN IF YOU TURN KEY WHERE YOU WOULD READ SPEED. MANUAL GAUGES ARE NOT WORKING. CHECK ENGINE, AIR BAG, STABILITY CONTROL SYSTEM LIGHTS ALL ON. CAR STARTED FOR LESS THAN 5 SECONDS AND THE SMELL OF EXTREME ELECTRICAL SO BAD.. TURN OFF IMMEDIATELY. LIFT HOOD AND EVERYTHING TOO HOT TOO TOUCH. CAN'T GET HELP FROM ANYONE! THEY SAY NO RECALLS. THE CAR IS A RECALL WHERE. I PURCHASED IT AT, GALLAS CHEVROLET, ALBUQUERQUE NM TOLD ME BEFORE THIS DI NOT DRIVE COULD BE FATAL. BUT WILL NOT PAY FOR A TOW OR DIAGNOSTIC TEST. GM FINANCIAL, MY FINANCIAL COMPANY SAID IT SHOULD BE EASY THEY TAKE THE CAR BACK SEND IT IN. THEY WILL CREDIT OUR NOTE. [XXX] INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6). *TT

06/10/2019
Components: ELECTRICAL SYSTEM,ENGINE
Incident Date: 04/10/2019
Crash: No
Fire: Yes
Vehicle Identification Number: 1G1PA5SH4E7******
Summary

*ENGINE FIRE* 4/10/19... (XXXXX) WAS IN THE CAR AND IT WAS IDLING AT THE SANDY, UTAH MCDONALDS PARKING LOT WHEN SMOKE AND SMELL CAME FROM ENGINE. SHE PUT OUT FIRE WITH WATER. I ARRIVED 15-20 MINUTES LATER TO HELP. I INSPECTED ENGINE COMPARTMENT AND DID A VISUAL CHECK ONLY TO FIND BURNT WIRING. THERE WAS NO OTHER KNOWN ISSUES AND VERIFIED NO FLUIDS SPILLED. I CALLED THE INSURANCE COMPANY AND THEY HAD TOWED TO RIVERTON CHEVROLET TO WORK WITH CHEVROLET AND HAVE KNOWN ENGINE FIRE RISKS. 2014 CHEVROLET CRUISE CASE# 95243938936 (GM) VIN: (XXXXXX) 4/11/19 INSURANCE COMPANY TOWED TO RIVERTON MOTORS. RIVERTON MOTORS INVOICE# 6209533 / 6206861/1 4/11/19 THE DAY AFTER THE ENGINE FIRE, I RECEIVED A CALL FROM FRED URIBE (SERVICE REP.) FROM THE RIVERTON MOTORS SERVICE CENTER. HE STATED THAT THERE WAS OIL ALL OVER AND IT NEEDED REPAIR. I TOLD HIM THAT THE CAR WAS IN FOR AN ENGINE FIRE AND I NEVER HAD AN OIL OR ANY CAR LEAKS. HE TOLD ME IT WOULD BE ~$600 TO REPAIR THE OIL COOLER LEAK AND IT NEEDED TO BE REPAIRED BEFORE THE ENGINE FIRE ISSUE. A FEW DAYS LATER FRED CALLED AND SAID IT WAS ACTUALLY A TRANSMISSION FLUID LEAK. THEY DIAGNOSED THE FIRE AS BEING STARTED FROM THE TRANSMISSION FLUID LEAK? THE INVOICE WRONGLY STATED THAT I REPORTED A LEAK NEEDING REPAIR AND NOT THE FIRE I REPORTED!!! I INFORMED RIVERTON MOTORS THAT THERE WAS AN ENGINE FIRE AND NOT ANY LEAKS. INVOICE INCORRECTLY STATED: CUSTOMER STATED VEHICLE HAS A COOLANT LEAK, LATER STATED THE CUSTOMER STATED VEHICLE HAS AN OIL LEAK. AND THEN VEHICLE FOUND THE RADIATOR LEAKING. THE INVOICE DID NOT STATE THE ACTUAL REASON FOR THE SERVICE WAS AN ENGINE FIRE!!!! STATE FARM INSURANCE CLAIM: 44-8388-Q93 AMOUNT:  $148.78 COMPREHENSIVE - FIRE 5/20/19 REPORTED TO GM/MACHELLA ENGINE FIRE 2014 CHEVROLET CRUISE CASE# 95243938936 6/10/19 REPORTED TO NHTSA PARTS OF THIS DOCUMENT HAVE BEEN REDACTED TO PROTECT PERSONALLY IDENTIFIABLE INFORMATION PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6).

06/03/2019
Components: ELECTRICAL SYSTEM,ELECTRONIC STABILITY CONTROL,ENGINE
Incident Date: 01/01/2019
Crash: No
Fire: No
Vehicle Identification Number: 1G1PE5SB5E7******
Summary

I WILL BE DRIVING WHEN ALL OF THE LIGHTS ON MY DASH START GOING ON AND OFF , POWER SERVICE TRACK SHOWS UP, MY RADIO WILL SHUT OFF AND IT BECOMES A BLACK SCREEN. I WILL BE DRIVING OR STOPPED AT A RED LIGHT OR TURNING AND THE CAR WILL ACTUALLY COMPLETELY TURN OFF AND START COASTING. IF I AM AT A STOP LIGHT I WILL THAN HAVE TO PUT THE CAR INTO PARK AND THEN TURN THE KEY TO START THE ENGINE AGAIN. I HAVE HAD TO JUMP MY CAR NUMEROUS TIME TO WHERE I KEEP A PORTABLE JUMP IN MY CAR. MY KEY WILL GET LOCKED IN THE IGNITION AND I HAVE TO STICK A WRENCH UNDER THE STEERING WHEEL TO GET IT OUT. I HAVE REPLACED MY ALTERNATOR AND MY BATTERY WAS SO SWOLLEN I HAD TO REPLACE THAT AS WELL. THE WIRING WAS REPLACED TO CONNECT THE BATTERY AND ALTERNATOR AND I JUST HAD THE BCM REPLACED. I'M STILL HAVING ALL THESE ISSUES AFTER ALL THESE REPAIRS. THIS HAS BEEN HAPPENING SINCE NOVEMBER OF LAST YEAR AND IT HAPPENS EVERY TIME I DRIVE MY CAR!

05/30/2019
Components: ELECTRICAL SYSTEM,ELECTRONIC STABILITY CONTROL,ENGINE
Incident Date: 05/24/2019
Crash: No
Fire: No
Summary

WHILE DRIVING, THE ENGINE SUDDENLY STOPPED AND MESSAGES APPEARED ON DASH ABOUT SERVICING AIR BAG AND POWER STEERING. VERY DANGEROUS AS CAR WAS MOVING 45 MPH AND HAD TO MOVE TO SHOULDER. TOWED TO DEALER AND WAS TOLD IT WAS NEGATIVE BATTERY CABLE. HAPPENED AGAIN - TOWED IT BACK TO DEALER AND WAS TOLD IT WAS POSITIVE BATTERY CABLE.

05/30/2019
Components: STEERING,ELECTRICAL SYSTEM,ELECTRONIC STABILITY CONTROL
Incident Date: 05/29/2019
Crash: No
Fire: No
Vehicle Identification Number: 1G1PC5SB7E7******
Summary

MY VEHICLE HAS BEEN HAVING ISSUES WHERE IT WILL TAKE EXTRA TIME TO GET IT STARTED UP. WHEN I FINALLY DO GET IT STARTED, WARNING LIGHTS FLASH SAYING POWER STEERING SYSTEM, THE ANTITHEFT STAYS ON, AS WELL AS THE ENGINE MANAGEMENT LIGHT. I JUST HAD MY CAR SERVICED NOT TOO LONG AGO FOR A COOLANT LEAK ON THE ENGINE HOSE. I HAVE ALWAYS KEPT UP WITH OIL CHANGES AS WELL AS ALL OTHER FLUID LEVELS CHECKED REGULARLY. I FIRST BEGAN THINKING IT WAS THE BATTERY, HOWEVER I HAVE HAD THE BATTERY TESTED AND IT IS STILL BASICALLY NEW.

05/18/2019
Components: STEERING,POWER TRAIN,ENGINE
Incident Date: 05/18/2019
Crash: No
Fire: No
Vehicle Identification Number: 1G1PC5SB6E7******
Summary

MY VEHICLE FOR THE LAST YEAR HAS BEEN HAVING SOME ENGINE ISSUES WHERE IT WILL LOCK UP ON ME I CAN'T GET MY KEY OUT OF THE IGNITION AND ALL THE LIGHTS WILL START GOING OFF SAYING IT NEEDS SERVICE AND THEN IT WILL STOP AND GO BACK TO THE REGULAR ODOMETER. I'VE KEPT UP WITH MY OIL CHANGES I'VE KEPT UP WITH ANY SERVICE THAT NEEDS TO BE DONE ON MY VEHICLE BUT TODAY MY ENGINE COMPLETELY SHUT DOWN WHEN I STARTED TO RUN MY AIR CONDITIONING. USUALLY I CAN GET UNDER THE HOOD AND WIGGLE SOME WIRES AND THEN THINGS WILL GO BACK TO THE WAY THAT IT WAS BUT LATELY MY CAR HAS BEEN SHUTTING OFF ON ME WHILE I'M DRIVING AND I HAD A SERVICE APPOINTMENT FOR NEXT WEEK TO GO AND SEE A PROFESSIONAL TO GET UNDER THE HOOD TO SEE WHAT WAS GOING ON I FIGURED IT WAS PROBABLY JUST ANOTHER OIL CHANGE IT IS ABOUT THAT TIME, BUT I WAS ON MY WAY TO A FRIEND'S WEDDING AND I HAD TO STOP AND WHEN I STOP MY CAR DID NOT CUT BACK ON I POP THE HOOD AND WIGGLED SOME WIRES LIKE I USUALLY DO BUT THERE WAS NO ACTIVITY WHATSOEVER UNDERNEATH THE HOOD. I STARTED THINKING TO MYSELF MAYBE I SHOULD PUT SOME OIL IN IT BUT I DON'T WANT TO RUIN MY ENGINE AND I STARTED THINKING MAYBE I NEED SOME ANTIFREEZE BUT AGAIN AND I'M NOT A MECHANIC SO I DON'T WANT TO ASSUME AND THEN DO SOMETHING TO MAKE THINGS A LOT WORSE BUT TODAY MY ENGINE COMPLETELY SHUT DOWN ON ME AND I HAD TO WAIT IN THE HEAT FOR OVER AN HOUR TO GET A JUMP.

05/18/2019
Components: POWER TRAIN,ELECTRICAL SYSTEM,ENGINE
Incident Date: 05/18/2019
Crash: No
Fire: No
Vehicle Identification Number: 1G1PC5SB6E7******
Summary

I WAS CHECKING A LOT OF THE STATS ONLINE FOR THE 2014 CHEVY CRUZE AND THERE WERE ALREADY REPORTS OUT SAFETY REPORTS THAT THERE WERE SOME ISSUES WITH THE VEHICLES IGNITION AND POWER STEERING AND THERE WERE NUMBERS AND CODES AND I'M A BIT UPSET BECAUSE THEY SOLD ME THIS VEHICLE KNOWING THAT THERE WAS SOME THINGS THAT WERE WRONG WITH THE VEHICLE AND THAT COULD HAVE BEEN MY SAFETY AT RISK WHILE I'M DRIVING ON THE ROAD AND THE ENGINE JUST SHUTS DOWN THE WAY IT'S BEEN DOING.

05/16/2019
Components: UNKNOWN OR OTHER
Incident Date: 05/16/2019
Crash: Yes
Fire: No
Vehicle Identification Number: 1G1PC5SB0E7******
Summary

AIR BAGS FAILED TO DEPLOY FOLLOWING TOTAL FRONT END BEING CRUSHED, AFTER HITTING ANOTHER VEHICLE IN THE REAR.

05/15/2019
Components: UNKNOWN OR OTHER,ENGINE,FUEL/PROPULSION SYSTEM
Incident Date: 10/30/2018
Crash: No
Fire: No
Summary

I STARTED HAVING ISSUE LAST YEAR WITH THE ENGINE. I CALLED CHEVY AND WAS ADVISED MY WARRANTY EXPIRED 12 DAY'S BEFORE MY COMPLAINT. AFTER DOING SOME RESEARCH I LEARNED THAT MULTIPLE CONSUMER'S ACROSS THE COUNTRY ARE HAVING THE SAME ISSUES WITH THE HEATING SYSTEM AND ENGINE. I FEEL MY CAR SHOULD HAVE BEEN RECALLED. THE VEHICLE WILL JUST SHUT OFF MID TRAFFIC WITHOUT WARNING. I HAVE INVESTED MORE THAN 1000 DOLLARS AND IT'S STILL HAVING ISSUES.

05/15/2019
Components: ELECTRONIC STABILITY CONTROL
Incident Date: 05/14/2019
Crash: No
Fire: No
Vehicle Identification Number: 1G1PG5SB0E7******
Summary

I TOOK MY 2014 CHEVY CRUZE LTZ TO THE CHEVROLET DEALERS IN 2 DIFFERENT OCCASIONS ABOUT 2 YEARS APART. THE SAME ISSUE PERSISTS. I GET ALL THE ELECTRIC SYSTEMS TO START BLINKING AND TURNING OFF AND ON FOR A MINUTE AND A MESSAGE APPEARS SAYING "SERVICE STABILITY CONTROL". THE POWER STEERING GOES OFF, AND THE BREAKS AND THE CAR KEEPS RUNNING SO IT IS DANGEROUS TO DRIVE. IT CAUSED THE CAR BATTERY TO BE DAMAGED BECAUSE THE SULFURIC ACID EVAPORATED AND MADE THE CAR STINK SO MUCH LIKE ROTTEN EGGS. I TOOK IT IT UNDER WARRANTY THEY COULDN'T FIGURE IT OUT (I TESTED THE BATTERY INDEPENDENTLY AND IT WAS PERFECT-SO IT WAS THE ALTERNATOR), I TOOK IT AGAIN AFTER WARRANTY EXPIRED AND STILL THEY JUST REPLACED THE (REPLACEMENT) BATTERY AGAIN BUT I MIGHT BE RISKING MY LIFE BY DRIVING THIS CAR WHICH HAS THE "STABILITY" ERROR AT RANDOM TIMES FOR A MINUTE AND THEN IT DISAPPEARS BUT AT THE DEALERS THEY SAY THAT THEY CANNOT TEST IT UNLESS IT HAPPENS IN FRONT OF THEM.

05/08/2019
Components: AIR BAGS
Incident Date: 05/07/2019
Crash: Yes
Fire: Yes
Vehicle Identification Number: 1G1PA5SG7E7******
Summary

MY BOYFRIEND WAS IN A CAR ACCIDENT. WE ARE BOTH ON THE CAR, AND THE AIRBAGS DIDNT GO OFF

05/07/2019
Components: AIR BAGS
Incident Date: 05/04/2019
Crash: Yes
Fire: No
Vehicle Identification Number: 1G1PA5SH8E7******
Summary

I WAS HIT BY A TRUCK DRIVING AT LEAST 50MPH. HIS AIR BAGS ALL WENT OFF, MINE DID NOT. I WAS AT A ROLLING START TO DRIVE, HE WAS ON THE HIGHWAY. WITH THE AMOUNT OF DAMAGE DONE TO THE CAR AND THE FORCE OF THE ACCIDENT IT IS ABSOLUTELY TERRIFYING THAT THE AIRBAGS DID NOT GO OFF TO SAVE ME FROM HITTING THE STEERING WHEEL SO HARD.

04/29/2019
Components: SEAT BELTS
Incident Date: 04/18/2019
Crash: No
Fire: No
Vehicle Identification Number: 1G1PD5SB6E7******
Summary

MY BACK SEAT MIDDLE SEAT BELT IS LOCKED INTO PLACE AND IS NOT USEABLE. I WAS STATIONARY TRYING TO BUCKLE IN MY BOYFRIEND'S DAUGHTER AND COULD NOT GET THE SEAT BELT TO UNLOCK.

04/17/2019
Components: ELECTRICAL SYSTEM,UNKNOWN OR OTHER
Incident Date: 04/15/2019
Crash: No
Fire: No
Vehicle Identification Number: 1G1PC5SB5E7******
Summary

NHTSA IS NUMBER 11192482 SAME PROBLEM AS THIS CUSTOMER RAIDO SHUTS OFF WHILE DRIVING THEN KEY FOB WILL NOT LOCK THE CAR AFTER PULLING THE KEY OUT AFTER THIS HAPPENS NOTHING WILL LOCK OR TURN ON.PUT THE KEY IN AND IT WILL LOCK UP THE KEY IN THE INGISHON AND NOT EVEN GET INTO THE ON POSITION ( IV MADE CORRECTIONS TO THE NHTSA NUMBER )

04/17/2019
Components: ELECTRICAL SYSTEM,UNKNOWN OR OTHER
Incident Date: 04/15/2019
Crash: No
Fire: No
Vehicle Identification Number: 1G1PC5SB5E7******
Summary

NHTSA IS NUMBER 11193552 I HAVE THE SAME PROBLEM AS THIS CUSTOMER TO THE T. THE CARS RADIO WILL SHUT OFF WHILE DRIVING AFTER I TAKE THEY KEY OUT WHILE PARKED THE KEY FOB WILL NOT LOCK THE CAR AND THEN IF PUT INTO THE INGISHON IT WILL EAT THE KEY AND LOCK UP . THIS IS A COMMON PROBLEM THAT NEEDS TO BE LOOKED INTO THERE SHOULDN'T BE A YOUTUBE VIDEO WITH 50K VIEWS ON HOW TO GET YOUR CAR KEY OUT OF THE INGISHON AFTER THE ELITRICAL PROBLEMS. PLEASE FULLY READ NHTSA NUMBER 11193552 REPORT AS IT IS THE MOST DETAILED AND RELIABLE SOURCE OF INFO FOR THIS PROBLEM . IT HAPPENS MORE OFTEN THEN ONCE SO THE DATE WHEN THIS HAPPEND WILL BE THE LATEST ACCORNCE OF THIS.

04/09/2019
Components: ENGINE
Incident Date: 10/24/2018
Crash: No
Fire: No
Vehicle Identification Number: 1G1PJ5SBXE7******
Summary

GM SERVICE BULLETIN PIP5197J (AS AMENDED 10/2018) DESCRIBES MULTIPLE ISSUES WITH THE PCV AND NON RETURN VALVE ON THIS ENGINE. IF EITHER PART FAILS IT IS A COSTLY REPAIR AND CAN LEAD TO OIL SPRAYING OUT OF THE VALVE COVER/INTAKE MANIFOLD. THIS HAPPENED TO MY VEHICLE IN OCTOBER AND HAS HAPPENED TO A HUGE NUMBER OF OTHER VEHICLES IN THE PAST 6 YEARS. THE OIL EXPECTORATE FROM THE ENGINE CAN BURN AND CAUSE SMOKE TO ENTER THE PASSENGER COMPARTMENT LEADING TO RESPIRATORY ISSUES FOR THE PASSENGERS. THE ISSUE IS KNOWN TO GM BUT THEY WILL NOT ISSUE A RECALL OR SERVICE WARRANTY EXTENSION. IN ADDITION TO THE SMOKE ISSUE, THE OIL CAN ALSO FORM A HAZARD ON THE ROADWAY THROUGH OIL DROPLETS. A VERY TINY STOPPER BALL IN THE VALVE CAN MALFUNCTION, LEADING TO A CASCADE OF FAILURES THROUGHOUT THE ENGINE. THE SERVICE BULLETIN COVERS 4 SPECIFIC MODELS OF VEHICLES FROM 2011-2019.

04/03/2019
Components: ELECTRICAL SYSTEM
Incident Date: 02/28/2019
Crash: No
Fire: No
Vehicle Identification Number: 1G1PE5SB8E7******
Summary

TO WHOM IT MAY CONCERN, I WOULD LIKE TO FILE A COMPLAINT ON THE SAFETY HAZARD CAUSED BY FAULTY BLIND SPOT DETECTORS ON CHEVY CRUZES. I STARTED RECEIVING A NOTIFICATION ON MY DASHBOARD THAT THE BLIND SPOT ALERT SYSTEM NEEDED SERVICE. ONLY A WEEK LATER I WAS RECEIVING NOTIFICATIONS THAT THE ALERT WAS TURNED OFF. WHEN I TOOK IT TO THE CHEVY DEALER THEY RAN THE SOFTWARE AND SAID THAT IT WAS DEFECTIVE AND THEY NEEDED TO REPLACE THE BLIND SPOT DETECTOR MODULES FOR $900. AT FIRST GM SEEMED WILLING TO WORK AND START A CASE FILE AND LOWERED THE PRICE TO $734. CURRENTLY MY CARS BLIND SPOT ISN'T WORKING AND IT SEEMS TO HAVE SPREAD TO THE REAR CROSS TRAFFIC ALERT WHICH IS NOTIFYING ME THAT IT'S TURNED OFF AS WELL. THE CHEVY DEALER SAID THAT THEY WOULD TRY AND REPLACE THE BLIND SPOT MODULES AND HOPEFULLY THAT WOULD FIX THE REAR CROSS TRAFFIC DETECTORS. DUE TO THE CLASS ACTION LAWSUIT (SEEN HERE) HTTPS://WWW.TRUTHINADVERTISING.ORG/WP-CONTENT/UPLOADS/2018/05/HUDSON-V-GENERAL-MOTORS-COMPLAINT.PDF AND VARIOUS OTHER ONLINE COMPLAINTS ( HTTPS://CHEVROLETFORUM.COM/FORUM/IMPALA-14/BLIND-SPOT-DETECTION-PROBLEM-81694/PAGE2/) I BELIEVE CHEVROLET AND GM SHOULD BE HELD ACCOUNTABLE FOR THE FAULTY SAFETY SYSTEMS THEY HAVE INSTALLED.

03/29/2019
Components: ELECTRICAL SYSTEM,EXTERIOR LIGHTING,ELECTRONIC STABILITY CONTROL
Incident Date: 03/29/2019
Crash: No
Fire: No
Vehicle Identification Number: 1G19A5SH3E7******
Summary

WHILE DRIVING MY CAR THE RADIO DASHBOARD WILL START FLASHING ON AND OFF ON ITS OWN THEN WHEN I PUT THE CAR IN PARK AND TURN IT OFF THE KEY IS STUCK IN THE IGNITION AND THE DASHBOARD IS COMPLETELY BLACK AND THE CAR WILL NOT TURN ON AT ALL. 3/28/2019 AROUND 11PM THE CAR RADIO DASH BOARD WAS FLASHING AND I TURN MY CAR OFF AND IT WILL NOT ALLOW ME TO TAKE THE KEY OUT AT ALL WELL SOME TIME THROUGH OUT THE NIGHT THE CAR TURNED BACK ON BECAUSE AT 6AM THE LIGHTS WHERE BACK ON IN MY CAR BY ITSELF. THE NEXT MORNING I DRIVE MY CAR TO SCHOOL AND IT DOES THE SAME THING WITH THE DASHBOARD AND FLASHING ON AND OFF AND IT SHUTS OFF AGAIN, THIS TIME I GET A JUMP START AND THE CAR IS BACK WORKING. THE CAR ALSO ACT AS IF IT WAS GOING TO SHUT OFF WHILE DRIVING IT. BUT IT HAS DONE THIS TO ME BACK ON NOVEMBER 8,2018. I FEAR FOR MY LIFE DRIVING THIS CAR BEACUSE YOU HAVE NO IDEA WHEN THE CAR WILL SHUT OFF WHILE ON THE ROAD. SOMEONE HAS TO DO SOMETHING ABOUT THIS ISSUE BECAUSE IF SOME ONE DIE IN A CAR ACCIDENT AND IT IS FOUND TO BE ELECTRICAL PROBLEMS THERE IS A BIG LAW SUIT COMING. I AM MAKING THIS COMPLAINT JUST FOR THAT. WE SPENDS LITERALLY THOUSANDS OF DOLLARS ON A CAR AND WHEN THE CAR HAS A DEFECT THE CONSUMERS ARE MESSED OVER BY THE DEALERSHIPS AND WHOM EVER MAKES THE CAR. THEN YOU HAVE TO HAVE SO MANY COMPLAINTS IN ORDER FOR A RECALL OR IS IT HOW MANY PEOPLE HAVE TO DIE IN ORDER FOR SOMEONE TO LOOK AND SEE THAT THIS CAR HAS ELECTRICAL ISSUES AND WILL SHUT OFF ON YOU AT ANT TIME.HELLO! IT NEVER FAILS THE CAR STARTS GIVING YOU ISSUE AFTER THE WARRANTY HAS EXPIRED ITS LIKE THEY HAVE IT PROGRAM.I AM COMPLAINING BECAUSE THEY ARE AVOIDING THE FACT THAT THIS CAR HAS MAJOR ELECTRICAL ISSUES AND HOW MANY COMPLAINTS OR LIVES WILL IT TAKE FOR A RECALL? MY CAR WAS STATIONARY, IN MOTION, ON THE HIGHWAY WHEN THIS ALL HAPPENED. REF#14V417000 THE DEALERSHIP REPLACE THE BLACK CABLE BUT MY CAR IS STILL

03/29/2019
Components: ELECTRICAL SYSTEM,ENGINE
Incident Date: 11/08/2018
Crash: No
Fire: No
Vehicle Identification Number: 1G1PA5SH3E7******
Summary

TL* THE CONTACT OWNS A 2014 CHEVROLET CRUZE. WHILE DRIVING AT UNKNOWN SPEEDS, THE VEHICLE SHUT OFF AND THE KEY FAILED TO RELEASE FROM THE IGNITION. THE VEHICLE WAS JUMPSTARTED AND RETURNED TO NORMAL. THE CONTACT CALLED CRAIN CHEVROLET (9911 I-30, LITTLE ROCK, AR 72209, (501) 436-4484) WHO STATED THAT DIAGNOSTIC TESTING WAS NEEDED. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOT CONTACTED. THE FAILURE MILEAGE WAS 59,045.

03/25/2019
Components: UNKNOWN OR OTHER,ELECTRONIC STABILITY CONTROL,ENGINE
Incident Date: 03/01/2019
Crash: No
Fire: No
Vehicle Identification Number: 1G1PA5SG5E7******
Summary

I HAD THE CAR FOR ALMOST 4 YEARS AND SOME WARRANTY HAS EXPIRED. NOW I'M EXPERIENCING LOTS OF PROBLEMS. FIRST IT WAS COOLANT LEAK, RADIATOR, WATER PUMP, THERMOSTAT AND NOW THE HEAD GASKET ARE OUT CALLED DEALERSHIP & GM AND THEY SAY THE CAN'T DO NOTHING ABOUT IT. CURRENTLY STILL PAYING FOR A FOR THE CAR AND HAVE NOT RECEIVED NO HELP FOR EITHER PARTIES MENTION ABOVE. I WILL LIKE TO KNOW IF THIS CAR IS IN THE LEMON LAW OR IF SOMEONE CAN HELP ME. THANK YOU

03/25/2019
Components: STEERING,VEHICLE SPEED CONTROL,ELECTRONIC STABILITY CONTROL
Incident Date: 03/24/2019
Crash: No
Fire: No
Vehicle Identification Number: 1G1PC5SB7E7******
Summary

MULTIPLE DASH AND SYSTEM FAILURES RESULTING IN STALLS AND LOSS OF STEERING AND POWER. ESSENTIALLY LOCKING UP. VERY DANGEROUS CONDITIONS IN TRAFFIC. MOST RECENTLY DASH INDICATING ANTI-THIEF DETERRENT SYSTEM WARNING. THESE CONDITIONS HAVE HAPPENED OVER THE LAST FULL YEAR. DEALER DIAGNOSIS WAS NILL. I HAVE BEEN HAVING TO REVIEW PUBLIC VIDEOS FOR HELP. MAY OR MAY NOT BE A NEGATIVE CABLE BATTERY ISSUE BUT CHEVROLET HAS YET TO RECALL THIS! I AM FEARING FOR MY SAFETY.

03/18/2019
Components: ELECTRICAL SYSTEM,EXTERIOR LIGHTING
Incident Date: 03/16/2019
Crash: No
Fire: No
Summary

I'VE NOTICED MY RADIO AND LIGHTS ON SCREEN GOES OUT WHILE I'M DRIVING SOMETIMES AND I THINK THAT'S AN ELECTRICAL PROBLEM AND COULD PROBABLY START FIRE.

03/15/2019
Components: STEERING,ELECTRICAL SYSTEM,FUEL/PROPULSION SYSTEM
Incident Date: 03/14/2019
Crash: No
Fire: No
Vehicle Identification Number: 1G1P75SZ0E7******
Summary

WE HAVE HAD TO REPLACE THE ENTIRE DEF SYSTEM TWICE, REPLACED TWO KNOCK SENSORS, HAD TO REPLACE THE DIESEL PARTILEC SENSOR, AMONG MANY OTHER TIME BEING THE SHOP. THIS CAR HAS NOT RAN RIGHT SINCE WE BOUGHT IT. NOW, EVERYTIME WE START THE CAR AND BEGIN TO DRIVE IT, WE GET A WARNING ABOUT THE STABILTRAK NOT WORKING, THEN POWERSTEERING GOES OUT, AND ENTIRE CAR SHUTS DOWN AND GOES BLACK WHEN THE CAR IS POWERED OFF. THIS SEEMS TO BE A VERY COMMON ISSUE WITHIN THESE VEHICLES.

03/08/2019
Components: VEHICLE SPEED CONTROL
Incident Date: 03/05/2019
Crash: No
Fire: No
Vehicle Identification Number: 1G1PH5SB8E7******
Summary

TL* THE CONTACT OWNS A 2014 CHEVROLET CRUZE. WHILE DRIVING 40 MPH, THE VEHICLE ACCELERATED AND THE TRAC SENSOR WARNING INDICATOR ILLUMINATED. WHITEMAN CHEVROLET (79-89 DIX AVE, GLENS FALLS, NY 12801, (518) 832-9928) WAS CONTACTED AND STATED THAT THE VIN WAS NOT INCLUDED IN A RECALL. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS 50,000.

03/01/2019
Components: POWER TRAIN,ENGINE
Incident Date: 11/09/2018
Crash: No
Fire: No
Vehicle Identification Number: 1G1PC5SB6E7******
Summary

VEHICLE WAS TAKEN INTO GM DEALER (LARKIN-COBB) CHEVROLET BECAUSE IT WAS LEAKING COOLANT. HAD TO ADD COOLANT TO RESERVOIR AT LEAST ONCE A WEEK. DEALER FOUND A SMALL VALVE DRIPPING ON THE ENGINE AND REPLACED IT. THE VEHICLE WAS UNDER REMAINING POWERTRAIN WARRANTY AT THE TIME OF COMPLAINT/ISSUE. THE VEHICLE CONTINUED TO LEAK AFTER SAID REPAIR AND WAS BROUGHT BACK TO DEALER 2 MORE TIMES AND DYE TEST WAS DONE AND THEY SAID THEY COULD NOT FIND THE PROBLEM. ON THE THIRD TIME THE VEHICLE WAS TAKEN BACK AGAIN WITH THE SAME ISSUE..LOSS OF COOLANT. THE DEALER AND GM WARRANTY NOW WANT TO CHARGE ME FOR CYLINDER HEAD REMOVAL AND HEAD GASKET REPLACEMENT. I CONTENDED THAT THE CAR WAS UNDER WARRANTY AT THE TIME OF INITIAL REPAIR AND THE ISSUE WAS NOT RESOLVED AND SHOULD STILL BE FIXED UNDER POWERTRAIN WARRANTY. GM WARRANTY REP SAID NO...THE "DATE" HAD EXPIRED. NOW I HAVE NO CHOICE BUT TO PAY FOR REPAIRS THAT SHOULD HAVE BEEN COVERED UNDER POWERTRAIN WARRANTY..AND GM WONT "OWN" UP TO ITS WARRANTY. CANT JUST TAKE THE VEHICLE BACK BECAUSE IT WAS SETTING OFF "HIGH TEMPERATURE" CODE WHEN AT IDLE AND ALSO MOVING. AFTER RESEARCHING..THESE CHEVROLET CRUZES HAVE A VERY BAD HISTORY OF COOLING PROBLEMS...INCLUDING WATER PUMP, TURBO SEALS, AND BLOWN HEAD GASKETS. GM SHOULD HONOR THIER WARRANTYS AND FIX THE ENGINE AND COOLING PROBLEMS WITH THIS CAR.IN MY OPINION, ANY COOLING PROBLEM SHOULD BE FIXED BECAUSE IT IS BADLY ENGINEERED.

02/27/2019
Components: ELECTRICAL SYSTEM,SERVICE BRAKES
Incident Date: 09/15/2018
Crash: Yes
Fire: No
Vehicle Identification Number: 1G1PA5SH6E7******
Summary

TL* THE CONTACT OWNS A 2014 CHEVROLET CRUZE. WHEN THE VEHICLE WAS PURCHASED, IT EXPERIENCED ELECTRICAL FAILURES AND SHUT ON AND OFF. ALSO, THE BRAKES SKIPPED AND THE VEHICLE JERKED WHEN COMING TO A STOP. THE FAILURES OCCURRED WHILE THE VEHICLE WAS BEING TEST DRIVEN. PREMIER CAR SALES LLC (5425 ELVIS PRESLEY BLVD, MEMPHIS, TN 38116) STATED THAT THE FAILURES WOULD BE REPAIRED BEFORE THE SALE WAS FINAL. THE DEALER CLAIMED THAT THE VEHICLE WAS TAKEN TO AN UNKNOWN CHEVROLET DEALER FOR REPAIRS. AFTER THE SALE OF THE VEHICLE, THE BRAKE FAILURE RECURRED AND THE CONTACT RETURNED TO THE DEALER. THE CONTACT WAS INFORMED TO TAKE THE VEHICLE TO A CHEVROLET DEALER FOR REPAIRS SINCE IT WAS UNDER WARRANTY. BEFORE THE CONTACT COULD TAKE THE VEHICLE TO A DEALER, SHE WAS INVOLVED IN A CRASH. WHILE MAKING A LEFT TURN IN THE RAIN, THE VEHICLE SHUT OFF AND SLID INTO THE SIDE OF A CURB. THE AXLES, ROTOR, SPINDLE, AND RIMS WERE FRACTURED. THE VEHICLE WAS TOWED TO THE CONTACT'S HOME. A POLICE REPORT WAS NOT FILED AND THERE WERE NO INJURIES. THE VEHICLE WAS TAKEN TO AN UNKNOWN DEALER TO BE DIAGNOSED AND THEY STATED THERE WERE NO RECALLS. THE CONTACT WAS REFERRED TO GENERAL MOTORS. THE CONTACT BOUGHT NEW ROTORS, A NEW SPINDLE, AND RIMS AND HAD THEM REPLACED BY AN INDEPENDENT MECHANIC. GENERAL MOTORS REFUSED TO INVESTIGATE THE FAILURE BECAUSE REPAIRS HAD BEEN MADE; HOWEVER, THE BRAKES CONTINUED TO MALFUNCTION. THE FAILURE MILEAGE WAS 36,000.

02/20/2019
Components: ENGINE
Incident Date: 02/04/2019
Crash: No
Fire: No
Vehicle Identification Number: 1G1PE5SB3E7******
Summary

LEAKING OIL ON EXHAUST AND GM WONT FIX IT EVEN CAR IS STILL UNDER FACTORY WARRANTY. SMELLS BAD INSIDE VEHICLE AS BURNING OIL. CONCERNED IT MAY START ON FIRE

02/13/2019
Components: VISIBILITY/WIPER
Incident Date: 01/23/2019
Crash: No
Fire: No
Vehicle Identification Number: 1G1PCSSBSE7******
Summary

RECENTLY TURNED UP THE DEFOGGER ON FRONT WINDSHIELD TO WARN CAR UP AND I HEARD A A LOUD VIBRATING SOUND AND A HUMMING NOISE COMING FROM VENTS, MY BLOWER MOTOR STARTS VIBRATING ON ANYTHING AFTER 3 FOR THE LEVEL. TODAY I WAS DRIVING IN THE SNOW AND USED MY WIPERS THE DRIVER SIDE STOPPED MID WAY AND WAS STUCK. ONCE I REACHED MY DESTINATION I TRIED USING THE WIPERS AGAIN AND THE DRIVER SIDE DID NOTHING. I GOT OUT AND OUT IT DOWN TRIED ONCE MORE AND THE DRIVER WIPER DID NOT MOVE.

02/05/2019
Components: STEERING
Incident Date: 02/04/2019
Crash: No
Fire: No
Vehicle Identification Number: 1G1PC5SB6E7******
Summary

WHILE DRIVING LONG DISTANCES ON STRAIGHT HIGHWAYS THE STEERING WHEEL BECOMES EXTREMELY DIFFICULT TO TURN. GM ISSUED A SPECIAL COVERAGE ADJUSTMENT #14232A FOR POWER STEERING STICK-SLIP THAT LISTS 2011-2014 CHEVROLET CRUZE MODELS, BUT WHEN GM SEARCHES THIS SPECIFIC VIN IT DOES NOT LIST AN AVAILABLE SERVICE BULLETIN. CONTACTED GM TO HAVE THE VEHICLE REPAIRED PER THE SPECIAL COVERAGE ADJUSTMENT BUT WAS INFORMED THAT IT WASN'T COVERED PER THE VIN SEARCH. ALL THE CRITERIA MATCH THE BULLETIN (YEAR, MAKE, MODEL, TIME AND MILEAGE) AND THE KNOWN SAFETY DEFECT BY GM , AND SHOULD BE COVERED UNDER THE ABOVE-MENTIONED SERVICE BULLETIN.

02/05/2019
Components: ENGINE
Incident Date: 12/24/2018
Crash: No
Fire: No
Vehicle Identification Number: 1G1PC5SB2E7******
Summary

MY 2014 CHEVROLET CRUZE STARTED LOSING POWER UPON ACCELERATION. A FEW DAYS LATER, THE ENGINE DIAGNOSTIC LIGHT CAME ON. I KNEW SOMETHING WAS WRONG WHEN I COULDN'T KEEP IT RUNNING IN MY DRIVEWAY TO CLEAR THE ICE FROM THE WINDOWS. FINALLY, I WAS ABLE TO DRIVE IT TO OUR MECHANIC. WHEN HE RAN THE CODES, HIS COMPUTER SHOWED TWO SENSORS AND THE ALTERNATOR NEEDED REPLACING. OVER $700.00 LATER, THE PROBLEM STILL WASN'T FIXED. I WAS AFRAID TO DRIVE MY CAR, FEARING THE LACK OF POWER AND BOGGING WOULD CAUSE ME TO STALL IN TRAFFIC, THUS INCREASING THE LIKELIHOOD OF CAUSING AN ACCIDENT. IT IS BURNING GAS AND BOGGING UPON ACCELERATION AND / OR WHILE IDLING. SOMETIMES, IT IS DIFFICULT TO START. THE DIAGNOSTIC LIGHT IS STILL ON. TODAY, MY MECHANIC IDENTIFIED THE PROBLEM. THE CHECK VALVE IN THE INTAKE MANIFOLD HAS STOPPED SEALING AND HAS DISAPPEARED. WHERE DID IT GO? INSIDE THE ENGINE? I ASK. IT WILL NEED A NEW VENT TUBE, A NEW INTAKE MANIFOLD WITH THE CHECK VALVE INTACT, AND A NEW VALVE COVER WHICH HAS TO BE REPLACED DUE TO A LITTLE DIAPHRAGM WHICH CAN'T BE REPLACED BY ITSELF. ANOTHER POOR DESIGN. THIS CAR ONLY HAS 47,967 MILES AS OF 2-05-2019. I BOUGHT THIS CAR FOR THE GOOD GAS MILEAGE, WHICH HAS BEEN GREATLY REDUCED AT THIS TIME. GM NEEDS TO CORRECT THESE PROBLEMS SINCE THIS ISSUE HAS BEEN CAUSED BY A FAULTY DESIGN OF THE INTAKE MANIFOLD. PLEASE INVESTIGATE THIS ISSUE AS NHTSA HAS A BULLETIN NUMBER (11170978) IDENTIFYING THE SAME PROBLEM WITH THE CRUZE IN OTHER STATES. AS A SENIOR ON A FIXED INCOME, IT WOULD BE GREATLY APPRECIATED THAT THIS PROBLEM IS CORRECTED AS SOON AS POSSIBLE. THANK YOU.

02/04/2019
Components: STEERING,ELECTRICAL SYSTEM,ELECTRONIC STABILITY CONTROL
Incident Date: 02/04/2019
Crash: No
Fire: No
Vehicle Identification Number: 1G1PD5SB3E7******
Summary

THE STEERING WHEEL STICKS WHEN I AM DRIVING. IT'S EXTREMELY NOTICEABLE WHEN DRIVING ON THE HIGHWAY OR MAKING TURNS. THE ELECTRICAL SYSTEM COMES ON AND OFF WHEN THE VEHICLE IS OPERATIONAL. ALL OF A SUDDEN MY RADIO WILL GO ON AND OFF AND THE AIR CONDITIONER AND THE HEATER WILL STOP WORKING. I HAVE 5 CHILDREN AND 3 STILL AT HOME AND I'M AFRAID TO DRIVE MY CAR BUT UNFORTUNATELY IT'S ALL WE HAVE.

01/31/2019
Components: ENGINE
Incident Date: 01/30/2019
Crash: No
Fire: No
Vehicle Identification Number: 1G1PA5SHXE7******
Summary

THE WATER PUMP IN MY 2014 CHEVY CRUZE . STARTED TO LEAK. WHEN I TOOK IT IN FOR SERVICE THEY SAID IT AND THE THERMOSTAT AND THERMOSTAT CASING HAD TO BE REPLACED. THE VEHICLE ONLY HAS 51,000 MI. I FOUND A BULLETIN #14371 B DATED JAN.2015 THAT EXPLAINS A SPECIAL COVERAGE ADJUSTMENT FOR 2011-2014 CRUZES THE DEALERSHIP SAID THAT WAS ONLY FOR 1.4L ENGINES NOT MY 1.8 L ENGINE SO IT ISN'T COVERED. I HAVE FOUND OTHER 1.8L CRUDE OWNERS ON LEMON LAW SITES THAT ALSO CLAIM PROBLEMS WITH THE WATERPUMPS.

01/30/2019
Components: VISIBILITY/WIPER
Incident Date: 01/29/2019
Crash: No
Fire: No
Vehicle Identification Number: 1G1PA5SH8E7******
Summary

WHILE DRIVING TO WORK ON A BUSY HIGHWAY HEADING TO DANVILLE VA WHERE THE SPEED LIMIT IS AROUND 55 TO 60 MPH DURING A WINTRY MIX STORM THE DRIVER SIDE WINDSHIELD WIPER STOPPED WORKING MAKING IT IMPOSSIBLE TO SEE. ON VARIOUS WEB SITES THIS HAS BEEN AN ONGOING ISSUE WITH THESE VEHICLES. THUS FAR UPON MY RESEARCH THERE ARE VARIOUS CAUSES FOR THIS TO OCCUR BUT THE ONE THAT I KNOW ITS NOT IN MY CASE IS THAT I HAVE BAD WIPERS.THESE WIPERS WERE JUST RECENTLY REPLACED.

01/22/2019
Components: UNKNOWN OR OTHER
Incident Date: 07/01/2018
Crash: No
Fire: No
Vehicle Identification Number: 1G1PA5SH3E7******
Summary

ANTIFREEZE LEAKS.HAVE HAD CAR INTO SHOP 3 TIMES AND PROBLEM HAS NOT BEEN SOLVED

01/19/2019
Components: ENGINE
Incident Date: 10/10/2018
Crash: No
Fire: No
Vehicle Identification Number: 1G1PC5SB3E7******
Summary

THE INTAKE MANIFOLD DESIGN ON THE TURBO ENGINES ARE FAULTY AND FAIL EVERY 40,000 MILES OR SO. GM IS AWARE OF THIS ISSUE AND YET THERE IS NO ATTEMPT TO REDESIGN THE INTAKE MANIFOLD. THE CHECK VALVE IN THE INTAKE MANIFOLD IS WHAT FAILS TO WORK. THE CHECK VALVE STOPS SEALING AND EVENTUALLY DISAPPEARS CAUSING A LEAK. THERE IS EVEN A BULLETIN DESCRIBING THE ISSUE BUT YET NO FIX BY GM. WHAT DOES IT TAKE TO FORCE GM TO FIX THEIR FAULTY DESIGNED PRODUCT?

01/10/2019
Components: STEERING,UNKNOWN OR OTHER
Incident Date: 01/02/2019
Crash: No
Fire: No
Vehicle Identification Number: 1G1PA5SG3E7******
Summary

I HAVE A 2014 CHEVY CRUZE LS, 115,000 MILES AND PROPERLY MAINTENANCED. AFTER HITTING 100,000 MILES THE VEHICLE SEEMS TO BE COMPLETELY FALLING APART. RECENTLY HAD TO REPLACE THE OIL COOLING SYSTEM DUE TO IT BEING CRACKED. AFTER THAT WAS FIXED MY CHECK ENGINE LIGHT CAME ON. COME TO FIND OUT THE ENTIRE INTAKE MANIFOLD NOW NEEDS TO BE REPLACED. AFTER THAT ISSUE IS RESOLVED, MY STEERING WHEEL IS NOW STICKING DEAD CENTER WITH A LACK OF MOVEMENT WITH TURNING.

01/05/2019
Components: ELECTRICAL SYSTEM,EXTERIOR LIGHTING,ELECTRONIC STABILITY CONTROL
Incident Date: 01/05/2019
Crash: No
Fire: No
Vehicle Identification Number: 1G1PC5SB7E7******
Summary

WHEN THE VEHICLE COMES TO A STOP THE HEADLIGHTS START TO GLITCH, THE RADIO GOES OFF AND A WARNING FOR THE STABILITRAK COMES ON AS WELL AS A POWER STEERING WARNING. ONCE THE CAR COMES TO A STOP INTERMITTENTLY IT WILL GO COMPLETELY DEAD AND THE NEGATIVE BATTERY CABLE IF TAPPED ON WILL CAUSE THE VEHICLE TO COME BACK ON WITH NO ISSUE. BATTERY HAS BEEN REPLACED AS NEW BUT ISSUE STILL OCCURS

01/02/2019
Components: VISIBILITY/WIPER
Incident Date: 12/28/2018
Crash: No
Fire: No
Vehicle Identification Number: 1G1PC5SB9E7******
Summary

WHILE DRIVING DURING A STORM DRIVER SIDE WINDSHIELD WIPER STOPPED WORKING. COULD NOT SEE AT ALL WHILE DRIVING VEHICLE ON HIGHWAY.

12/25/2018
Components: POWER TRAIN,ELECTRICAL SYSTEM,ENGINE
Incident Date: 12/21/2018
Crash: No
Fire: No
Vehicle Identification Number: 1G1PJ5SB4E7******
Summary

PROBLEM NO.1, MY CRUZE HAS LOST POWER, THE HEATER PUTS OUT COLD AIR, THE RADIATOR IS LOSING FLUID, THE ENGINE HAS STARTED TO OVER HEAT, AND THERE IS WET SPOT UNDER THE EXHAUST PIPE WHEN I IDLE THE ENGINE! THAT MEANS MY CAR HAS ETHER A BLOWEN HEAD GASKET OR CRACKED HEAD! THE CAR HAS LESS THEN 85,000 MILES AND IF THE HEAD IS CRACKED, I THINK I KNOW WHY BECAUSE GM DECKED THE BLOCK THE SHORT-WAY CENTER OUT TO THE ENDS! WITCH CAN LEAVE A VALLEY IN THE CENTER OF THE BLOCK! THEY MADE THE SAME MISTAKE WITH THE GRAND AM QUAD-4! THE HEAD ALL CRACKED BETWEEN CYLINDERS 2 AND 3 BECAUSE THE BLOCK WASN'T DECKED SQUARE! I HAVE TO TAKE IT TO THE DEALER ON SAT 12/29/18 WISH SOMEONE WOULD CHECK THE BLOCK, I KNOW THE DEALER WILL TRY TO BLAME MY AND TO MAKE ME PAY FOR SOME OR ALL OF IT, EVEN THOUGH IT IS SILL UNDER WARRANTY! PROBLEM NO.2, I PURCHASED A NEW CHEVY CRUZE ECO WITH A MANUAL TRANSMISSION 4 YEARS AGO, I GOT IT BECAUSE I WANTED A HIGH MPG CAR AND I HAVE BEEN DRIVING STANDARD TRANSMISSION SINCE I STARTED DRIVING AND I KNEW I COULD BETTER MILEAGE THEN RATED (65.5 MPG MY BEST SCORE!), BUT THE SHIFTER HAS TO MUCH SLOP IN IT, I HAD A CUTLASS WITH A HURST SHIFTER THAT WAS 16 INCHES TALL AND USED THAT HAD LESS SLOP! I HAVE COMPLAINED TO DEALER ABOUT IT SINCE THE DAY I GOT CAR! THREE TIMES I HAVE PUT THE TRANSMISSION IN BOTH FIRST AND THIRD GEAR AT THE SAME TIME! I CAN'T TELL YOU HOW MANY TIME I HAVE MISSED THE SHIFT WHILE STILL HOLDING ALL THE WAY IN POSITION! IF I AM IN A HURRY I CAN'T FIND THE GEAR AT ALL! PROBLEM NO.3, THE HYDRAULIC THROW-OUT BEARING IS SLUSHY AND SLOW. BECAUSE THE MASTER-CYLINDER AND FEED-LINE IS TO SMALL! I AM A FAST SHIFTER, AND I CAN OUT SHIFT THE CLUTCH! THAT IS BAD BECAUSE THE PRESSURE PLATE DOESN'T CLOSE FAST ENOUGH IT CAUSES EXCESS WARE AND BURNING OF THE CLUTCH!

12/17/2018
Components: STEERING
Incident Date: 09/06/2018
Crash: Yes
Fire: No
Vehicle Identification Number: 1G1PE5SBXE7******
Summary

TL* THE CONTACT OWNED A 2014 CHEVROLET CRUZE. WHILE DRIVING 25 MPH, THE VEHICLE PULLED TO THE LEFT AND ALL THE INSTRUMENT PANEL INDICATORS ILLUMINATED. THE CONTACT LOST CONTROL OF THE VEHICLE AND CRASHED INTO ANOTHER VEHICLE. THE AIR BAGS DEPLOYED. A POLICE REPORT WAS FILED. THE CONTACT SUSTAINED INJURIES TO THE HEAD, FRACTURED RIBS ON THE LEFT SIDE, AND INJURIES TO THE LEFT LEG AND ARM. MEDICAL ATTENTION WAS REQUIRED. THE VEHICLE WAS TOWED TO A RECOVERY COMPANY. THE VEHICLE WAS NOT TAKEN TO A DEALER OR INDEPENDENT MECHANIC FOR DIAGNOSTIC TESTING OR REPAIRS. THE VEHICLE WAS CONSIDERED A TOTAL LOSS. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS 35,000.

12/12/2018
Components: POWER TRAIN,ELECTRONIC STABILITY CONTROL,SERVICE BRAKES
Incident Date: 12/06/2018
Crash: Yes
Fire: No
Vehicle Identification Number: 1G1PA5SH6E7******
Summary

STABILITRAK VENDOR KEEPS COMING ON. WHEN I'M DRIVING AND MAKE A TURN, MY CAR SEEMS AS IF IT'S GLIDING. MY BREAKS SKIP, ESPECIALLY WHEN HITTING A BUMP AND THEY ACT AS IF THEY DON'T WANT TO STOP. MY CAR CUTS ON AND OFF IN TRAFFIC, I'VE ALMOST DIED SEVERAL TIMES WHILE TURNNING. COMPLETELY SHUTS OFF, STEERING WHEEL LOCKS UP AND ALL. MY CAR IS NOW WRECKED DUE TO THESE DEFECTS. IT WAS RAINING, I WAS TURNING, CAR GOT TO GLIDING AND SLIDING, BREAKS WENT OUT AND MY CAR LOST CONTROL! I ALMOST FLIPPED! I JUST BOUGHT THE CAR! PICTURES IN MY PHONE

12/12/2018
Components: AIR BAGS
Incident Date: 12/04/2018
Crash: Yes
Fire: No
Vehicle Identification Number: 1G1PC5SB0E7******
Summary

SUPPLEMENTAL INFLATABLE RESTRAINTS, AIR BAGS, NEVER ACTIVATED/DEPLOYED IN A SIDE IMPACT ACCIDENT. CAR WAS TOTALED. HEADING SOUTH ON A MAIN STREET, I WAS T-BONED BY A CAR THAT RAN A STOP SIGN. THE IMPACT BEGAN AT THE DRIVERS FENDER/DOOR; ENDED AT THE REAR BUMPER.

12/11/2018
Components: ELECTRICAL SYSTEM,UNKNOWN OR OTHER,ELECTRONIC STABILITY CONTROL
Incident Date: 09/01/2018
Crash: No
Fire: No
Vehicle Identification Number: 1G1PA5SH0E7******
Summary

VEHICLE IS EXPERIENCING SEVERE ISSUES WITH THE POWER WHEN VEHICLE IS IN MOTION. ON SEVERAL OCCASIONS I HAVE BEEN DRIVING DOWN THE ROAD AND THE VEHICLE WILL ALL OF A SUDDEN, WITHOUT WARNING SHUT DOWN MULTIPLE ESSENTIAL COMPONENTS - INCLUDING POWER STEERING, HEADLIGHTS, RADIO WILL GO IN AND OUT, DISPLAY SCREEN WILL GO OFF, TURN SIGNALS, ETC. PRETTY MUCH ANYTHING THAT TAKES POWER WILL FAIL. HOWEVER THE VEHICLE WILL STILL REMAIN ON (AND NOT IN AUX MODE) AND ACCELERATION WILL NOT BE AFFECTED. AROUND THE TIME THAT THESE ISSUES BEGAN A WARNING LIGHT FOR STABILITRACK CAME ON THE DASH BOARD AND SEVERAL MORE WARNING LIGHTS HAVE COME ON SINCE. THIS HAS OCCURRED WHEN VEHICLE HAS BEEN ON CITY STREETS AND FREEWAY INCLUDING AS I HAVE BEEN NEGATING A TURN. THIS HAS CAUSED AN EXTREME SAFETY HAZARD AS I HAVE ALMOST LOST CONTROL OF VEHICLE AND RUN OFF THE ROAD OR HIT OTHER VEHICLES HEAD ON DURING THE FAILURE.

12/11/2018
Components: AIR BAGS
Incident Date: 12/04/2018
Crash: Yes
Fire: No
Vehicle Identification Number: 1G1PC5SB0E7******
Summary

TL* THE CONTACT OWNED A 2014 CHEVROLET CRUZE. WHILE DRIVING APPROXIMATELY 20 MPH, ANOTHER VEHICLE FAILED TO STOP AT A RED LIGHT AND CRASHED INTO THE DRIVER'S SIDE OF THE CONTACT'S VEHICLE. THE AIR BAGS DID NOT DEPLOY. THERE WAS NO WARNING INDICATOR ILLUMINATED. THE CONTACT SUSTAINED INJURIES THAT REQUIRED MEDICAL ATTENTION. A POLICE REPORT WAS FILED. THE VEHICLE WAS TOWED TO A TOW YARD AND WAS TOTALED BY THE INSURANCE COMPANY. THE MANUFACTURER AND DEALER WERE NOT MADE AWARE OF THE FAILURE. THE CAUSE OF THE FAILURE WAS NOT DETERMINED. THE FAILURE MILEAGE WAS 186,000.

12/10/2018
Components: ELECTRICAL SYSTEM
Incident Date: 12/09/2018
Crash: No
Fire: No
Vehicle Identification Number: 1G1PE5SB8E7******
Summary

I BOUGHT THE CAR FROM A DEALER IN 2014 AND WHENEVER I DON'T DRIVE IT FOR A 24 HOUR PERIOD THE BATTERY WILL BE DEAD AND REQUIRE A JUMP START. I'VE CHANGED THE BATTERY 4 TIMES BUT THE BATTERY ISN'T THE PROBLEM. SOMETHING IS KILLING THE BATTERY.

12/09/2018
Components: VISIBILITY/WIPER
Incident Date: 12/06/2018
Crash: No
Fire: No
Vehicle Identification Number: 1G1PC5SB6E7******
Summary

ON 12-7-2018, I STARTED MY CAR FOR THE DAY. TURNED ON THE WIPERS. THEN WENT TO TURN THEM ON AGAIN TO RINSE THE RAIN OFF AND THE DRIVER SIDE BLADE WAS LIFELESS. HAD TO HAVE TRANSMISSION REPLACED. TOTALLY UNACCEPTABLE I'VE SEEN OTHER COMPLAINTS ONLINE AND I THINK THERE SHOULD BE A RECALL BECAUSE IT IS A SERIOUS SAFETY HAZARD TO NOT HAVE THE DRIVER SIDE WIPER BLADE OPERATIONAL. THE CAR WAS STATIONARY. BUT IT WAS A RAINY DAY AND I HAD TO DRIVE TO WORK WITH NO WIPERS. BY THE GRACE OF GOD MY WORK IS LITERALLY THREE MINUTES FROM HOME. AND MY SON IS A MECHANIC AT A CHEVY DEALERSHIP SO I WAS ABLE TO HAVE THE PROBLEM FIXED IN A FEW DAYS. BUT I'M SURE THERE ARE QUITE A FEW PEOPLE WHO ARE NOT SO LUCKY THAT ARE STUCK WITH THIS PROBLEM. I LOOKED IT UP ONLINE AND SAW A 25 COMPLAINTS OTHER THAN MINE AND IT HAPPENED TO THEM WHILE THEIR CAR WAS IN MOTION.

12/08/2018
Components: UNKNOWN OR OTHER
Incident Date: 12/07/2018
Crash: No
Fire: No
Vehicle Identification Number: 1G1PA5SG3E7******
Summary

DRIVING THRU MOUNTAINS UP HILL AND A SNAP SOUND AND NO POWER JUST A LOT OF RACKETING THE CAR HAD NO POWER NO GEAR CONNECTION NOTHING JUST REVED.. SOUNDED LIKE RIGHT FRONT AXLE SNAPPED

12/03/2018
Components: ELECTRICAL SYSTEM
Incident Date: 12/03/2018
Crash: No
Fire: No
Vehicle Identification Number: 1G1PC5SB0E7******
Summary

TL* THE CONTACT OWNS A 2014 CHEVROLET CRUZE. WHEN THE VEHICLE WAS STARTED, THE BATTERY FAILED. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC WHERE THE BATTERY WAS REPLACED. AFTERWARDS, THE INSTRUMENT PANEL ILLUMINATED WITHOUT ANY INDICATORS DISPLAYED AND THE GEAR DID NOT SHIFT. THE DEALER AND MANUFACTURER WERE NOT NOTIFIED. THE VEHICLE WAS NOT REPAIRED. THE FAILURE MILEAGE WAS APPROXIMATELY 62,900.

12/01/2018
Components: UNKNOWN OR OTHER,VISIBILITY/WIPER
Incident Date: 12/01/2018
Crash: No
Fire: No
Vehicle Identification Number: 1G1PD5SB8E7******
Summary

WHEN DRIVING MY CAR NEVER ENDS UP HEATING UP, THIS MAKES ME CHOOSE BETWEEN BEING ABLE TO SEE OR BEING ABLE TO BE WARM. THIS IS A MAJOR PROBLEM LIVING IN WISCONSIN AND I AM NOT ABLE TO HEAT MY CAR UP IN THE WINTER. THE ONLY WAY THAT A LITTLE HEAT WILL COME OUT IS IF I'VE ALREADY DROVE 5+ MILES AND I KEEP MY CAR ABOVE 3500 RPMS. THIS IS NOT ACCEPTABLE AND MAKES IT A MAJOR SAFETY HAZARD TO DRIVE IN THE WINTER. IT WILL DO THIS WHEN STATIONARY, IN MOTION AND WHENEVER. THIS CAR DOES NOT HEAT UP.

11/30/2018
Components: POWER TRAIN,ENGINE
Incident Date: 09/24/2018
Crash: No
Fire: No
Vehicle Identification Number: 1G1PA5SG9E7******
Summary

TL* THE CONTACT OWNS A 2014 CHEVROLET CRUZE. WHILE DRIVING 35 MPH, THE CHECK ENGINE WARNING INDICATOR ILLUMINATED. THE VEHICLE WAS TAKEN TO O'CONNER AUTO PARK (199 RIVERSIDE DR, AUGUSTA, ME 04330. 207-622-3191) AND REPAIRED PER AN UNKNOWN NHTSA CAMPAIGN NUMBER. THE CONTACT STATED THAT THE RECALL REPAIR FAILED TO REMEDY THE FAILURE AS THE CHECK ENGINE WARNING INDICATOR REMAINED ILLUMINATED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS APPROXIMATELY 63,931. *TT CONSUMER RECEIVED A RECALL FOR CATALYTIC CONVERTER FAILURE. CHECK ENGINE LIGHT CAME BACK ON SOON AFTER. EMISSIONS IS UNDER WARRANTY FOR 150,000 MILES OR UNTIL 2029 WHICH COME FIRST. UPDATED *JB

11/28/2018
Components: POWER TRAIN
Incident Date: 11/10/2018
Crash: No
Fire: No
Vehicle Identification Number: 1G1PC5SB7E7******
Summary

60,000 MILES THE TRANSMISSION LINES STARTED LEAKING,AT 61,000 MILES A HEAD GASKET WENT OUT.IT WAS IN MY DRIVEWAY WHEN I NOTICED EVERYTHING.

11/27/2018
Components: ELECTRICAL SYSTEM
Incident Date: 11/26/2018
Crash: No
Fire: No
Vehicle Identification Number: 1G1PC5SB8E7******
Summary

THE CAR SHUTS OFF WILL NOT START AFTER A PERIOD OF TIME IT WILL START AGAIN ALL INSTRUMENTS LIGHTS ECT GO WACKY ENGINE LIGHT COMES ON REVERSE LIGHTS ARE ON WHEN IN PARK CAR WILL SHAKE THAN SHUT OFF .VERY DANGEROUS AT RED LIGHTS OR STOP SIGNS .I SEE THERE ARE A LOT OF SAME COMPLAINTS BUT GM REFUSES TO DO ANYTHING ABOUT IT.

11/14/2018
Components: UNKNOWN OR OTHER
Incident Date: 11/13/2018
Crash: No
Fire: No
Vehicle Identification Number: 1G1PA5SG2E7******
Summary

CODES P0411 & P2440 DETECTED AFTER DIAGNOSTICS, PUMP SUPPLIES CATALYTIC CONVERTER FOR PURPOSE OF REDUCING HARMFUL EMISSIONS. BOTH CONVERTERS WERE REPLACED UNDER WARRANTY THIS YEAR. WHY IS A.I.R. NOT COVERED IF IT IS RELATED TO THE CONVERTERS? ENGINE LIGHT ON .

11/13/2018
Components: VISIBILITY/WIPER
Incident Date: 11/13/2018
Crash: No
Fire: No
Vehicle Identification Number: 1G1PA5SH3E7******
Summary

TODAY WHILE DRIVING IN RAIN/SNOW MIX MY DRIVERS SIDE WINDSHIELD WIPER WENT LEFT AND HUNG UP ON THE DRIVERS WINDOW, PULLED OFF THE INTERSTATE AND PUT IT BACK ON TO THE WINDSHIELD AND ITS LIFELESS, THE PASSENGER SIDE IS STILL OPERATING FINE, WIPER BLADES WERE 2 MONTHS OLD SO IT HAS NOTHING TO DO WITH IT. THE CAR IS AT 82,000 MILES AND THIS IS UNACCEPTABLE! I PROCEEDED TO DRIVE LOOKING OUT THE MIDDLE OF THE WINDSHIELD JUST TO GET TO MY JOB, THIS IS VERY DANGEROUS AND THERE SHOULD BE A RECALL.

11/01/2018
Components: VISIBILITY/WIPER
Incident Date: 11/01/2018
Crash: No
Fire: No
Vehicle Identification Number: 1G1PC5SB2E7******
Summary

TL* THE CONTACT OWNS A 2014 CHEVROLET CRUZE. THE CONTACT STATED THAT WHILE DRIVING AT 35 MPH IN INCLEMENT WEATHER, THE DRIVER'S SIDE WINDSHIELD WIPER BECAME INOPERABLE. THE VEHICLE WAS NOT TAKEN TO BE DIAGNOSED. THE VEHICLE WAS NOT REPAIRED. AN UNNAMED DEALER WAS CONTACTED AND INFORMED OF THE FAILURE. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 76,000.

10/28/2018
Components: VISIBILITY/WIPER
Incident Date: 10/28/2018
Crash: No
Fire: No
Vehicle Identification Number: 1G1PC5SB4E7******
Summary

THE DRIVER SIDE WIPER LINKAGE BROKE OFF WHILE DRIVING MAKING IT HARD TO SEE IN THE RAIN

10/26/2018
Components: STEERING,ENGINE
Incident Date: 10/26/2018
Crash: No
Fire: No
Vehicle Identification Number: 1G1PG5SB2E7******
Summary

TL* THE CONTACT OWNS A 2014 CHEVROLET CRUZE. WHILE DRIVING IN TRAFFIC, THE VEHICLE SHUT OFF AND THE STEERING SEIZED. THE CONTACT STATED THAT THE VEHICLE CAME TO A COMPLETE STOP ON ITS OWN. THE DEALER AND MANUFACTURER WERE NOT NOTIFIED. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE FAILURE MILEAGE WAS 66,000.

10/19/2018
Components: ELECTRONIC STABILITY CONTROL
Incident Date: 10/17/2018
Crash: No
Fire: No
Vehicle Identification Number: 1G1PA5SH4E7******
Summary

WHILE DRIVING, THE VEHICLE LOSES POWER AND YOU HAVE TO PUT THE CAR IN NEUTRAL AND RESTART. I HAVE TAKEN THE CAR TO GREATWOOD AUTO IN SUGAR LAND A FEW TIMES AND THEY ARE NOT ABLE TO FIND A PROBLEM.

10/19/2018
Components: FUEL/PROPULSION SYSTEM
Incident Date: 10/03/2018
Crash: No
Fire: No
Vehicle Identification Number: 1G1PG5SB9E7******
Summary

PARKED THE CAR, GOT OUT AND SMELLED GASOLINE. LOOKED ALL AROUND THE CAR AND DID NOT SEE ANY GAS ON THE GROUND. OPENED THE HOOD AND FOUND A SILVER DISC IN THE FUEL LINE SPRAYING FUEL ALL OVER THE ENGINE COMPARTMENT. IT IS A FUEL INJECTION PRESSURE DAMPER THAT FAILED. DEALERSHIP IS SAYING THE PART IS OBSOLETE AND CAN NOT GET ANOTHER ONE.

10/17/2018
Components: ELECTRONIC STABILITY CONTROL
Incident Date: 10/17/2018
Crash: No
Fire: No
Vehicle Identification Number: 1G1PA5SG9E7******
Summary

WHILE DRIVING MY RADIO STARTS TO FLASH ON/OFF, STABILITRAK, CHECK ENGINE LIGHT FLASHES ON THE DASHBOARD. WHILE MAKING A LEFT TURN THE STEERING WHEEL BECAME STIFF. IF I DIDN'T HAVE CONTROL OF MY CAR I WOULD'VE HIT THE CURB AND/OR ANOTHER CAR. ALL WHILE MY KIDS WERE IN THE VEHICLE. I HAVE READ OTHER COMPLAINTS DEALING WITH THE SAME ISSUE, WHY HASN'T THIS BEEN ISSUED AS A SAFETY RECALL YET????

10/10/2018
Components: VISIBILITY,ENGINE
Incident Date: 02/26/2018
Crash: No
Fire: No
Vehicle Identification Number: 1G1PA5SG0E7******
Summary

TL* THE CONTACT OWNS A 2014 CHEVROLET CRUZE. THE CONTACT STATED THAT THE WINDSHIELD WAS COVERED WITH ICE. WHEN THE DEFROSTER WAS ACTIVATED, COLD AIR CAME THROUGH THE AIR VENTS AND THE ICE WAS NOT MELTING. THE VEHICLE WAS TAKEN TO THE DEALER (MAJOR WORLD CHEVROLET, 43-40 NORTHERN BLVD, LONG ISLAND CITY, NY 11101) WHERE IT WAS DIAGNOSED THAT THE ENGINE BLOCK POWER CORD WAS DAMAGED. THE VEHICLE WAS REPAIRED PER NHTSA CAMPAIGN NUMBER: 14V417000 (EQUIPMENT) IN JANUARY OF 2018. THE CONTACT STATED THAT THE FAILURE RECURRED. THE MANUFACTURER WAS NOTIFIED. THE DEALER WAS NOT NOTIFIED. THE VEHICLE WAS NOT REPAIRED. THE APPROXIMATE FAILURE MILEAGE WAS 15,659.

10/09/2018
Components: ELECTRONIC STABILITY CONTROL
Incident Date: 10/09/2018
Crash: No
Fire: No
Vehicle Identification Number: 1G1PA5SG1E7******
Summary

I WAS IN MOTION / DRIVING MAKING A RIGHT TURN ON A CITY STREET, USED MY TURN INDICATOR AND THE RADIO SHUT OFF AS WELL AS THE DASHBOARD FLASHED THE TRACTION CONTROL ALERT. I HAVE NOT HAD THIS SITUATION HAPPEN BEFORE BUT IT IS VERY CONCERNING.

10/01/2018
Components: POWER TRAIN
Incident Date: 10/01/2018
Crash: No
Fire: No
Vehicle Identification Number: 1G1P75SZ0E7******
Summary

TL* THE CONTACT OWNS A 2014 CHEVROLET CRUZE. WHILE DRIVING 75 MPH, THE VEHICLE DOWNSHIFTED WHILE STALLING. THE VEHICLE COMPLETELY SHUT OFF AND THE "REDUCING POWER" AND "DIESEL SHUTTING OFF" WARNING INDICATORS ILLUMINATED. THE CONTACT RESTARTED THE VEHICLE, BUT THE FAILURE RECURRED. THE CONTACT PLACED THE VEHICLE IN NEUTRAL WHILE IT WAS DOWNSHIFTING. THE VEHICLE WAS NOT TAKEN TO A DEALER OR INDEPENDENT MECHANIC FOR DIAGNOSTIC TESTING OR REPAIRS. THE MANUFACTURER WAS MADE AWARE OF THE FAILURES. THE FAILURE MILEAGE WAS 97,000.

09/26/2018
Components: POWER TRAIN,ELECTRONIC STABILITY CONTROL,ENGINE
Incident Date: 08/31/2018
Crash: No
Fire: No
Vehicle Identification Number: 1G1PE5SB9E7******
Summary

UNFORTUNATELY, THIS IS THE 3RD TIME THAT MY 2014 CHEVY CRUZE HAS THIS ISSUE. MY ENGINE LIGHT STAYS ON WHILE THE STABILOCK SERVICE FLASHES ON THE DASHBOARD; CAR JERKS WHILE EITHER IDLE AND/OR STOPPED; A LOUD SQUEAKING NOISE FROM UNDER THE HOOD (ALL THESE ISSUES ALWAYS START AT THE SAME TIME!!). I HAVE TAKEN MY CAR TO CHEVY DEALERSHIPS AND THEY HAVE (SUPPOSEDLY) REPLACED THE SAME PART - SHAM COVER (ACCORDING TO MY INVOICES). I TOTALLY DON'T GET WHY THIS IS A NOT A RECALL ISSUE. IT IS VERY FRUSTRATING TO TAKE MY CAR IN FOR THE SAME ISSUE, AND OF COURSE, NOW THAT THE WARRANTY HAS EXPIRED, I'M SURE IT WILL BE EVEN MORE COSTLY.... WHICH I REALLY THINK IT WILL BE THE SAME THING! (OF COURSE, I'M NOT A MECHANIC, BUT IF I'M TAKING MY CAR IN FOR THE SAME REASON AND THEY DIAGNOSE IT AND REPAIR THAT SAME PART; I'M BEGINNING TO WONDER.... WHY EVEN CHARGE ME FOR A DIAGNOSTIC TEST WHEN YOUR CHANCES ARE IT'S THE SAME ISSUE!!) IS THIS A PART THAT ONLY LAST A MAXIMUM OF SO MANY MILES? I PURCHASED THE CAR IN 3/2015; AND THE 1ST TIME I RECEIVED SERVICE FOR THIS ISSUE WAS 6/29/2015, AND THEN AGAIN 2/24/2017. I'M SO CONFUSED!!! :( COME ON GM ~ HELP US OUT PLEASE!!

09/25/2018
Components: STEERING,ELECTRICAL SYSTEM
Incident Date: 09/25/2018
Crash: No
Fire: No
Vehicle Identification Number: 1G1PG5SB2E7******
Summary

RADIO/SCREEN TURNED OFF AND THE CAR'S STEERING WAS AFFECTED. TWICE WITHIN THE SAME HOUR. I WAS DRIVING ON THE HIGHWAY WHEN THIS HAPPENED. HIGHLY DANGEROUS.

09/24/2018
Components: AIR BAGS
Incident Date: 08/12/2018
Crash: Yes
Fire: No
Vehicle Identification Number: 1G1PB5SH2E7******
Summary

I GOT IN A MAJOR ACCIDENT AND END UP HAVING BROKEN BONES IN MY FACE AND NECK AND BACK PROBLEMS BECAUSE OF MY AIR BAGS NOT COMING OUT. I WAS ON A CITY STREET IN INDIANAPOLIS, INDIANA DOWNTOWN. THIS HAS CAUSE I MAJOR BURDEN ON ME BECAUSE NOT BEING ABLE TO WORK AND GOING BACK AND FOURTH TO DIFFERENT DOCTORS APPOINTMENTS.

09/14/2018
Components: SEAT BELTS
Incident Date: 02/02/2018
Crash: No
Fire: No
Vehicle Identification Number: 1G1PC5SBXE7******
Summary

SEAT BELT WILL NOT ENGAGE WITH RECEPTACLE. THE RECEPTACLE PART OF SEAT BELT IS NOT WORKING . BOTH THE PASSENGER AND DRIVER BELTS ARE DEFECTIVE.

09/13/2018
Components: STEERING,POWER TRAIN,VEHICLE SPEED CONTROL
Incident Date: 02/01/2016
Crash: No
Fire: No
Vehicle Identification Number: 1G1PA5SH6E7******
Summary

STEERING LINK SLIPPING WHEN TURNING. VIN# (XXXXXX) PARTS OF THIS DOCUMENT HAVE BEEN REDACTED TO PROTECT PERSONALLY IDENTIFIABLE INFORMATION PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)

09/11/2018
Components: FUEL/PROPULSION SYSTEM
Incident Date: 09/10/2018
Crash: No
Fire: No
Vehicle Identification Number: 1G1PA5SG8E7******
Summary

MY 2014 CHEVY CRUZE EXPERIENCED A FUEL LEAK IN THE FUEL SUPPLY HOSE. THE LEAK WAS SPRAYING RIGHT NEAR THE AIR INDUCTION ON THE COWL PANEL AND DRIPPING ONTO THE EXHAUST. OBVIOUSLY THIS WAS A MAJOR FIRE HAZARD. THE ENTIRE FRONT FRONT FUEL FEED LINE NEEDED TO BE REPLACED. A QUICK YOUTUBE SEARCH SHOWS THAT I AM NOT ALONE IN EXPERIENCING THIS. SEE THE VIDEO BELOW. HTTPS://WWW.YOUTUBE.COM/WATCH?V=WJ1BTGALD-0

09/09/2018
Components: ELECTRICAL SYSTEM,AIR BAGS,FUEL/PROPULSION SYSTEM
Incident Date: 09/08/2018
Crash: No
Fire: No
Summary

DRIVING HOME FROM WORK AT 11:15PM ON SEPTEMBER 8TH, NEARING THE TOLL PLAZA IN GARY, INDIANA THE CAR MADE A SUDDEN SOUND KINDVE LIKE A BANG, THE ENGINE SHUT OFF, ALL THE LIGHTS ON THE DASH CAME ON, I CAME TO A STOP AND TRIED SEVERAL TIMES TO START THE VEHICLE AND IT WOULD NOT DO ANYTHING. EVERY TIME I TUNED THE KEY TO THE OFF POSITION AND THEN TURNED IT TO ACCESSORY, THE DASH DISPLAYS SERVICE AIR BAG AND SERVICE POWER STEERING. THE WINDOWS, DOOR LOCKS, TRUCK RELEASE WILL NOT WORK. I HAD TO CALL MY INSURANCE COMPANY AND SET UP A TOW TO GET THE CAR BACK HOME. I HAD TO BE AT WORK AT 7AM THAT DAY, I WORKED 16 HOURS, AND DIDN'T GET HOME TILL 1:30AM ON SEPTEMBER 9TH. THE CAR IS IN MY DRIVEWAY, IT WILL NOT START OR EVEN TURN OVER.

09/06/2018
Components: POWER TRAIN
Incident Date: 09/05/2018
Crash: No
Fire: No
Vehicle Identification Number: 1G1PJ5SB8E7******
Summary

WHILE DRIVING ON THE FREEWAY, THE ENGINE STARTED REVVING EXTREMELY HIGH REGARDLESS OF THE GEAR I WAS IN. WE SAFELY GOT OUR SELVES OFF THE FREEWAY AND IN TO REGULAR STREET TRAFFIC. AFTER COASTING OFF THE RAMP INTO TRAFFIC, I WAS ABLE TO PUT IT IN 1ST AND DRIVE ABOUT. 3 MILES. WE STOPPED FOR A STOP LIGHT IN THE CENTER LANE ON A SLIGHT INCLINE. AND THEN THE CLUTCH HAD COMPLETELY FAILED. WHEN I TRIED TO MOVE I FIRST, THE CAR REVVED BUT ROLLED BACKWARD. NO PREVIOUS WARNING SIGNS. THE ISSUE ISN'T THE CLUTCH FAILURE, BUT THE LOW MILAGE OF THE CLUTCH FAILURE, 67000. WE WERE TOLD IT'S DUE TO WEAR AND TEAR, BUT THAT'S CONCERNING TO EXPERIENCE THIS ISSUE AT A RELATIVELY LOW MILEAGE.

08/30/2018
Components: VISIBILITY/WIPER
Incident Date: 08/14/2018
Crash: No
Fire: No
Vehicle Identification Number: 1G1PE5SB9E7******
Summary

DRIVER SIDE WIPER MALFUNCTIONS CAUSING VEHICLE TO HAVE NO WIPER FUNCTION ON DRIVER SIDE. MALFUNCTION OCCURRED AT APRX 80K MILES WHILE PARKED WITH WIPERS ON. WIPER BUSHING FAILS CAUSING LINKAGE TO UNATTACH LEAVING WIPER MOTIONLESS. THIS IS A SEVERE SAFETY ISSUE CAUSED BY POOR PARTS DESIGN/QUALITY OR INSTALLATION.

08/28/2018
Components: POWER TRAIN,ENGINE,FUEL/PROPULSION SYSTEM
Incident Date: 08/16/2018
Crash: No
Fire: No
Vehicle Identification Number: 1G1PC5SB3E7******
Summary

VEHICLE HESITATES WHEN MERGING ONTO HIGHWAY TRAFFIC. THIS BEGAN HAPPENING AFTER I OWNED THE CAR FOR MORE THAN 3 YEARS WITHOUT SIMILAR INCIDENTS. ITS DANGEROUS BECAUSE JUST WHEN YOU NEED POWER TO MERGE, THE POWER DIPS INSTEAD WHICH IS POTENTIALLY LIKELY TO END IN BEING REAR-ENDED. VEHICLE WAS TAKEN TO THE CHEVY DEALERSHIP WHERE IT WAS PURCHASED. THEY KEPT IT FOUR DAYS AND STATED THEY COULD FIND NOTHING WRONG BECAUSE THEY FOUND NO CODES. THEY STATE IT MIGHT BE DUE TO "TURBO LAG" WHICH IS NORMAL. IT IS NOT NORMAL AS I HAVE OWNED THE CAR ALMOST 4 YEARS BEFORE THIS BEGAN HAPPENING.

08/25/2018
Components: AIR BAGS
Incident Date: 08/24/2018
Crash: Yes
Fire: No
Vehicle Identification Number: 1G1PA5SHXE7******
Summary

TAKATA RECALL FOR AIRBAGS ON A 2014 CHEVY CRUZE. AIR BAG FAILED TO FINISH DEPLOYMENT AFTER BEING TRIGGERED. I PASSED OUT FROM SHOCK DIRECTLY AFTER IMPACT AND WOKE UP HUNG OVER MY SEAT BELT WITH THE STEERING WHEEL SMOKING AND SPITTING SOOT ALL OVER THE DASH. THERE WAS ALSO A SIGN THAT DISPLAYED ON THE SPEEDOMETER RECOMMENDING AN AIRBAG SERVICE. AFTER POLICE ARRIVED, IT WAS OBVIOUS TO THEM THAT THE AIRBAG HAD MADE AN ATTEMPT TO DEPLOY BUT FAILED TO EVEN POP OUT OF THE STEERING WHEEL.

08/22/2018
Components: ENGINE,FUEL/PROPULSION SYSTEM
Incident Date: 08/20/2018
Crash: No
Fire: No
Vehicle Identification Number: 1G1PG5SB2F7******
Summary

THE CAR HAS LESS THAN 40,000 MILES ON IT AND THE CATALYTIC CONVERTER NEEDS REPLACED? THE CHEVY GARAGE FOLKS TOLD MY 23 YEAR OLD DAUGHTER IT COULD BREAK SUDDENLY WHILE ACCELERATING. THEY SAID IT WAS SHOT. NEXT, THEY GAVE HER A QUOTE OF OVER $900 TO REPLACE IT. THEY SAID THEIR COST WAS $750. NOT SURE WHICH IS MORE DANGEROUS, THE BAD CATALYTIC CONVERTER OR THE CHEVY GARAGE.

08/21/2018
Components: SERVICE BRAKES
Incident Date: 08/13/2018
Crash: Yes
Fire: No
Vehicle Identification Number: 1G1PC5SBXE7******
Summary

WHEN DRIVING 55 MPH THE VEHICLE IN FRONT OF ME STARTED TO STOP TO MAKE A TURN, THE BRAKES WENT TO THE FLOOR AND I REAR ENDED THE TRUCK IN FRONT OF ME.

08/09/2018
Components: ENGINE
Incident Date: 07/01/2018
Crash: No
Fire: No
Summary

TL* THE CONTACT OWNS A 2014 CHEVROLET CRUZE. WHILE OPERATING THE VEHICLE, THE CHECK ENGINE WARNING INDICATOR REMAINED ILLUMINATED. THE CONTACT STATED THAT THE VEHICLE WOULD JERK AND THE ENGINE WOULD REV WHILE STOPPED AT A STOP LIGHT. THE VEHICLE WAS TAKEN TO AN UNKNOWN DEALER WHERE IT WAS DIAGNOSED THAT THE INTAKE MANIFOLD WAS FAULTY AND NEEDED TO BE REPLACED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURES, BUT NO ASSISTANCE WAS OFFERED. THE VIN WAS NOT AVAILABLE. THE FAILURE MILEAGE WAS 130,000.

08/01/2018
Components: UNKNOWN OR OTHER
Incident Date: 07/17/2018
Crash: No
Fire: No
Vehicle Identification Number: 1G1PE5SB6E7******
Summary

TRUNK HAS A BUTTON TO RELEASE AND OPEN IT, THE DESIGN BY GM HAS CAUSED MOISTURE TO EASILY GET INSIDE, THE OTHER ISSUE IS HOW THE BUTTONS ARE INSTALLED, MINE HAD A STRONG EPOXY SO IT MADE THE REPAIR IMPOSSIBLE WITH OUT A NEW TRIM PIECE. IF YOU LOOK AT THE CHEVY CRUZE IT IS THE PIECE THAT HAS THE LICENSE PLATE LIGHTS, IN THE MIDDLE IS THE TRUNK BUTTON, I DID CALL GM AND THEY DIDN'T SEEM TO CARE, THIS TRUNK ISSUE HAS BEEN AN ONGOING NUISANCE FOR ALOT OF CONSUMERS. THANK YOU AND IF THERE IS ANY QUESTIONS MY NUMBER IS (XXXXX) PARTS OF THIS DOCUMENT HAVE BEEN REDACTED TO PROTECT PERSONALLY IDENTIFIABLE INFORMATION PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6).

07/30/2018
Components: STEERING
Incident Date: 07/02/2018
Crash: No
Fire: No
Summary

TL* THE CONTACT OWNS A 2014 CHEVROLET CRUZE. THE CONTACT STATED THAT ON MORE THAN TWO OCCASIONS, THE ELECTRONIC POWER STEERING FAILED TO FUNCTION WHILE TURNING THE STEERING WHEEL. THE DEALER (THORNTON CHEVROLET, 180 S MAIN ST, MANCHESTER, PA 17345, (717) 266-8800) WAS UNABLE TO DUPLICATE AND DIAGNOSE THE FAILURE. THE CONTACT PLANNED ON TAKING THE VEHICLE BACK TO THE DEALER FOR FURTHER DIAGNOSTIC TESTING. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE AND SUGGESTING TAKING THE VEHICLE TO THE DEALER FOR DIAGNOSTIC TESTING. THE VIN WAS NOT AVAILABLE. THE APPROXIMATE FAILURE MILEAGE WAS 10,000.

07/30/2018
Components: ELECTRICAL SYSTEM,VEHICLE SPEED CONTROL,ENGINE
Incident Date: 07/25/2018
Crash: No
Fire: No
Vehicle Identification Number: 1G1PC5SB0E7******
Summary

CAR WILL TURN OFF WHILE DRIVING. IVE OWNED THIS CAR FOR A LITTLE OVER A YEAR AND JUST STARTED DOING THIS 5 TIMES IN THE LAST 2 WEEKS. THIS HAS HAPPENED WHILE ON HIGHWAY IN TRAFFIC, TWICE IN TOWN IN TRAFFIC. THE CAR IS IN MOTION ON THE HIGWAY WHEN THIS HAPPENED, IT ALSO HAS HAPPENED TURNING ONTO HIGWAY WITH OTHER CARS BEHIND ME I ALMOST GOT REAR ENDED BY A CAR BEHIND ME CAUSE THE CAR LOST POWER! IT HAS ALSO TURN ITSELF OFF AND ON IN PARK. THIS NEEDS TO BE FIXED BEFORE THERE IS A MAJOR ACCIDENT THAT CAUSES BODLY HARM!!! THIS IS A SAFETY HAZARRD!!! I BOUGHT EXTENDED WARRANTY ON THIS CAR. I HAVE AN APPOINTMENT WITH THE DEALERSHIP JULY 31ST TO FIND THE ISSUE. I ALSO HAVE CONTACTED GM. I KNOW THAT THERE WAS A RECALL FOR IGNITION PROBLEMS CONCERNING THIS VEHILCE IN 2014, WHEN YOU PULL UP MY VIN THERE HAS BEEN NO RECALL. I AM VERY CONCERNED FOR MY SAFTY IN THIS CAR. I HAVE HAD A FRIEND THAT HAS A CODE READER LOOK AND IT SAID THERE IS AN ENGINE ISSUE???? I DO NOT WANT TO HAVE TO GET AN ATTORNEY INVOLVED BUT I WILL IF THIS BECOMES AN ISSUE. THIS IS VERY SCARY!!!!

07/28/2018
Components: POWER TRAIN,AIR BAGS,ELECTRONIC STABILITY CONTROL
Incident Date: 07/28/2018
Crash: Yes
Fire: No
Vehicle Identification Number: 1GG1PCCC5SB******
Summary

CAR WAS STOLEN LEFT FRONT END WAS DAMAGE. PAID 2500 FOR REPAIR. PICK UP CAR 07/27/2018. THE WAS IN THE SHOP 03/2018. THEY THE CAR BACK TO ME NO AIR BAGS. NO FRONT FOR COVER ON THE STERRING WHEEL. THEY WANT TO PAY ANOTHER 279.00 FOR AIR BAGS. NOW THEIR A SOUND COMING FROM UNDER THE CAR. I JUST DON'T HAVE EXTRA MONEY INSURANCE DID PAY OFF BECAUSE I WAS NOT DRIVING THE CAR. THE CAR DO DRIVE THE SAME IT KEEP CUTTING OFF. THE SPEED IS 20 TO 40 IT WONTT GO ANY HIGHER AND THE ENGINE IS NOT SHUTTING OFF. THE IS TRYING TO ZOOM FAST ON ITS ON. IAM REALLY SCARE.

07/23/2018
Components: ELECTRICAL SYSTEM,ENGINE
Incident Date: 10/20/2017
Crash: No
Fire: No
Vehicle Identification Number: 1G1PC5SB7E7******
Summary

IT STARTED WITH THE RADIO TURNING OFF WHILE BRAKING AND THE RADIO CONTINUED TO GO OFF AND ON I CONTACTED GM WHO CLAIMS IT'S NOT AN ELECTRICAL DEFECT? FIRST ISSUE THE CAR CAN BE OFF KEYS OUT OF IGNITION AND YOU CAN PRESS THE ON BUTTON FOR THE RADIO AND IT PLAYS? NOW IT'S STARTING TO DRIVE FUNNY AND MOST RECENTLY IT STARTS WITH THE REMOTE START EVERY TIME BUT WHEN I USE THE KEY IT DOESN'T ALWAYS START? THIS IS A HUGE ISSUE!

07/17/2018
Components: POWER TRAIN
Incident Date: 06/08/2018
Crash: No
Fire: No
Vehicle Identification Number: 1G1PA5SH0E7******
Summary

WHILE TRYING TO MERGE INTO TRAFFIC MY VEHICLE ENGINE SPEEDS UP TO 7000 RPM BUT THE CAR ONLY GETS UP TO ABOUT 28 MPH. I HAVE ALMOST BEEN REAR ENDED BECAUSE OF THIS. ALSO I TRIED TO PASS OTHER CARS AT FIRST THE CAR SEEMED AS IT HAD THE POWER TO PASS BUT AS I GOT AT THE SIDE OF THE CAR I WAS PASSING WITH PEDAL ON FLOOR THE TRANSMISSION SEEMED TO LOSE POWER AND DOG DOWN. ALMOST CAUSING ME A HEAD ON COLLISION . ON THE HIGHWAY MY CAR DOESN'T SEEM TO HAVE THE POWER TO PASS CARS UNLESS GOING DOWN HILL. THE CARS ENGINE SPEEDS UP BUT THE TRANSMISSION DO NOT SPEED UP SO IT JUST BURNS MORE GAS. THAT I CAN NOT AFFORD ON DISABILITY.ON JUNE 8 2018 I TOOK THE CAR BACK TO WEIMER CHEVROLET IN MOOREFIELD, WV, THEY TOLD ME EVERYTHING WAS FINE GAVE ME A COPY OF THE VEHICLE INSPECTION THEY DONE. OTHER CRUZE OWNERS SAID THEY HAVE THE SAME PROBLEM I TOLD THEM TO CALL GM THEMSELVES TO LET THEM KNOW OF THIS PROBLEM. I SPOKE TO A MIGUEL AT GM AT CUSTOMER SERVICE, HE TOLD ME THAT A MANAGER WOULD BE IN TOUCH WITH ME .ON JUNE 26 2018, A GM MANAGER CALLED MY CELL PHONE AND ASKED FOR MY ADDRESS , AND A BRIEF EXPLANATION OF THE CARS ISSUES E-MAIL ADDRESS AND THE DEALER INFO. I THEN ON JUNE 28 I GOT A EMAIL FROM A COURTNEY AT GM STATING THAT THEY HAVE BEEN UNABLE TO CONTACT ME. EVEN THOUGH THEY HAVE MY HOME / CELL NUMBERS. AND THAT IF THIS MATTER IS RESOLVED DO NOTHING BUT IF NOT TO CALL THEM, I TRIED TO AND GOT NO ANSWER SO ALSO SENT A REPLY TO THEIR E-MAIL, STATING THAT THIS MATTER HAS NOT BEEN RESOLVED AND HOW DANGEROUS THESE CARS ARE. ONCE AGAIN NO RESPONSE FROM GM AS OF JULY 17. I FEEL AS THOUGH GM DOES NOT CARE ABOUT MY FAMILIES OR MY SAFETY IN THIS MATTER WITH THEIR LACK OF RESPONSE . I 'M NOT SURE HOW MANY OTHERS HAVE REPORTED TO GM WITH THEIR ISSUES BUT I KNOW MINE IS FALLING THROUGH THE CRACKS. SO IF YOU CAN PLEASE HELP WITH THIS ISSUE I WOULD GREATLY APPRECIATE IT.

07/06/2018
Components: ENGINE
Incident Date: 07/05/2018
Crash: No
Fire: No
Vehicle Identification Number: 1G1PC5SB2E7******
Summary

WHEN HOT, THE ENGINE HESITATES WHEN ACCELERATING. WE LIVE IN A METROPOLITAN AREA AND WHEN ENTERING AN EXPRESSWAY THE CAR HESITATES WHEN MERGING INTO TRAFFIC. VERY DANGEROUS AND SCARY SITUATION! THIS HAPPENS QUITE OFTEN. THE GM SERVICE TECH'S SAY THEY CAN'T FIND ANYTHING WRONG. GRANT YOU SOMETHINGS WRONG!

07/01/2018
Components: ELECTRICAL SYSTEM,ELECTRONIC STABILITY CONTROL,ENGINE
Incident Date: 07/01/2018
Crash: No
Fire: No
Vehicle Identification Number: 1G1PE5SB3E7******
Summary

FOR A LITTLE OVER A YEAR, I HAVE EXPERIENCED THE RADIO SHUTTING OFF AND ON, STABILITRAK SHOWING AS NEEDING SERVICE, THE CAR SHUDDERING, AND THE CHECK ENGINE LIGHT COMING ON. I HAVE BROUGHT THE CAR INTO A MECHANIC 3 TIMES TO DETERMINE WHAT MAY BE CAUSING THE CHECK ENGINE LIGHT TO COME ON, AND 3 TIMES THE COMPUTER SAYS AIR INTAKE. I HAVE HAD JUST ABOUT EVERYTHING CHANGED, CHECK ENGINE LIGHT GOES OFF, I DRIVE FOR ABOUT 30 MINUTES, AND IT COMES BACK ON. OVER $700.00 IN REPLACEMENT PARTS AND LABOR, AND STILL THE PROBLEM PERSISTS. TODAY 7/1/2018, I DROVE DOWN TO HAVE THE OIL CHANGED AND FOR THE FIRST TIME, THE ENGINE LIGHT HAS NOT COME ON, BUT NOW THE CAR DOES NOT WANT TO START AND SOUNDS LIKE THE STARTER OR THE BATTERY IS DYING. THIS IS ABOVE AND BEYOND THE MOST FRUSTRATING CAR PROBLEM I HAVE EVERY HAD, AND I CAN'T SEEM TO FIND ANYONE CAPABLE OF ANSWERING THE PROBLEMS WITH THIS CAR. THE ELECTRICAL PROBLEMS SPRING UP IN THE MIDDLE OF NOWHERE WHILE DRIVING IN TOWN, AND IT SEEMS TO BE OKAY FOR A FEW DAYS IF YOU MESS WITH THE BATTERY CABLES, BUT THEY HAVE ALREADY BEEN REPLACED ONCE AND THE PROBLEM IS BACK!!!

06/29/2018
Components: AIR BAGS
Incident Date: 04/17/2018
Crash: No
Fire: No
Summary

2014 CHEVROLET CRUZE. CONSUMER WRITES IN REGARDS TO AIR BAGS BEING DEPLOYED WHILE DRIVING VEHICLE WITHOUT IMPACT. *LD THE CONSUMER STATED THE MANUFACTURER REFUSED TO OFFER ANY ASSISTANCE. THE MANUFACTURER WOULD NOT PROVIDE ANY INFORMATION COLLECTED FROM THE VEHICLE INVESTIGATION.*JS

06/22/2018
Components: VISIBILITY/WIPER
Incident Date: 06/22/2018
Crash: No
Fire: No
Vehicle Identification Number: 1G19E5SBXE7******
Summary

WHILE DRIVING IN LIGHT RAIN AT ROUGHLY 40MPH THE DRIVERS SIDE WIPER STOPPED WORKING. PASSENGER SIDE WIPER STILL WORKS. UPON RESEARCHING IT APPEARS THIS IS A WIDESPREAD SAFETY ISSUE ON THESE VEHICLES. THERE NEEDS TO BE A SAFETY RECALL AS THIS COULD KILL SOMEONE.

06/19/2018
Components: FUEL/PROPULSION SYSTEM
Incident Date: 04/19/2018
Crash: No
Fire: No
Vehicle Identification Number: 1G1PA5SH4E7******
Summary

FUEL PRESSURE, LEAKING . VEHICLE WAS TOWED TO DEALERSHIP ON 4/19/2018 AND IS STILL THERE WAITING ON PART, TODAY'S DATE IS 6/19/2018 . I DO NOT KNOW WHY THIS PART IS LEAKING, BUT DEALERSHIP SAYS NO ONE HAS THE CORRECT PART ( EVEN THOUGH I FOUND ONE ONLINE FOR 17.00)

06/18/2018
Components: STEERING,ELECTRICAL SYSTEM,ELECTRONIC STABILITY CONTROL
Incident Date: 06/18/2018
Crash: No
Fire: No
Vehicle Identification Number: 1G1PA5SH2E7******
Summary

I HAVE HAD REPEATED ELECTRICAL ISSUES WITH THIS CAR. IT STARTED WITH THE RADIO SHUTTING ON & OFF ON ITS OWN. THEN THE STABILITRACK STARTED FLASHING ON. THE FIRST FEW TIMES THAT WAS ALL IT WAS, BUT IN THE FALL OF 2017, THAT SENSOR WOULD COME ON & MY BRAKES & STEERING WERE AFFECTED. IN ADDITION, THE CAR WILL HAVE MOMENTS WHERE IT BLANKS OUT JUST BRIEFLY WHILE DRIVING, USUALLY NOTICED BY THE RADIO GOING OFF & ON. I HAVE ALSO HAD THE KEY GET LOCKED IN THE IGNITION. YESTERDAY, 6/17/18, I WENT TO START MY CAR IN A PARKING LOT & SEVERAL SENSORS CAME UP, BATTERY CHARGING SYSTEM, STABILITRACK, & POWER STEERING. CAR WOULD NOT START, I KEPT SHUTTING OFF THE RADIO, & IT WOULD COME BACK ON. CAR RESTED FOR 2 HOURS & THEN STARTED AGAIN. ONCE DRIVING, THE STEERING WAS NOT RIGHT. TOOK A QUARTER OF A MILE OF DRIVING BEFORE THE STEERING WHEEL DID NOT PULL 1/4 OF THE WAY TO THE LEFT ON ITS OWN. I HAVE TAKEN THIS CAR INTO THE DEALER WITH ALL OF THESE COMPLAINTS EXCEPT THE INCIDENT YESTERDAY. THEIR SOLUTION HAS BEEN NEW BATTERY AND NEW BATTERY CABLES-TWICE. IN THE FALL OF 2017, I MENTIONED SEEING SIMILAR ISSUES ONLINE & THEY DISMISSED IT. I JUST CALLED ABOUT THE 6/17/18 ISSUE & I AM GETTING THE RUN-AROUND FROM THEM.

06/13/2018
Components: AIR BAGS,STRUCTURE,SEATS
Incident Date: 06/06/2018
Crash: Yes
Fire: No
Vehicle Identification Number: 1G1PB5SH4E7******
Summary

I WAS INVOLVED IN A REAR-END COLLISION PUSHING ME INTO ANOTHER VEHICLE ON 06-06-18. THE HEADLINER AND DRIVERS SEAT BEGAN TO SMOKE, FILLING THE CAR. THE SMOKE WAS WHITE, GREY, AND SMELLED OF SULPHUR. IN ADDITION, THE "SERVICE AIRBAG" LIGHT APPEARED ON THE INFORMATION DISPLAY, THE FLASHERS/HAZARDS, CAME ON AUTOMATICALLY, AND THE CAR WOULD NOT START AND HAD TO BE TOWED. THE VEHICLE WAS SLOWING, ALMOST TO A STOP BEFORE BEING HIT. OHIO HIGHWAY PATROL ACCIDENT # 67-0834-67 5 VEHICLES INVOLVED. UNABLE TO UPLOAD.

06/11/2018
Components: ELECTRICAL SYSTEM,LANE DEPARTURE
Incident Date: 12/17/2017
Crash: No
Fire: No
Vehicle Identification Number: 1G1PC5SB0E7******
Summary

TL* THE CONTACT OWNS A 2014 CHEVROLET CRUZE. THE CONTACT STATED THAT THE SIDE DETECTION SYSTEM WENT COMPLETELY OUT. ALSO, WHEN IT RAINED, WATER ENTERED THE MODULE LOCATED UNDERNEATH THE VEHICLE, WHICH CAUSED THE ELECTRICAL SYSTEM TO NOT FUNCTION CORRECTLY. SOUTHFIELD CHRYSLER DODGE JEEP RAM (28100 TELEGRAPH RD, SOUTHFIELD, MI 48034, (248) 354-2950) INFORMED THE CONTACT THAT THE VEHICLE'S WARRANTY HAD EXPIRED. NO FURTHER ASSISTANCE WAS PROVIDED. THE VEHICLE WAS NOT TAKEN TO A DEALER FOR DIAGNOSTIC TESTING OR REPAIR. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURES. THE FAILURE MILEAGE WAS APPROXIMATELY 38,000.

06/07/2018
Components: SUSPENSION,ELECTRONIC STABILITY CONTROL,ENGINE
Incident Date: 06/04/2018
Crash: No
Fire: No
Vehicle Identification Number: 1G1PE5SB7E7******
Summary

I WAS DRIVING TO WORK ON THE FREEWAY AND NOTICED THE CAR WAS SWAYING AND WOBBLING ... I HAD GOT 4 BRAND NEW TIRES ABOUT A MONTH AND A HALF AGO SO I DIDN'T THINK IT WAS THAT. THE NEXT DAY, SAME THING DRIVING TO WORK BUT THIS TIME IN ADDITION TO SWAYING, IT WAS JERKING AND LOOSING POWER OR PUNCH AT TIMES WHEN PRESSING ON THE ACCELERATOR. THE FOLLOWING DAY, SAME THING AGAIN, THIS TIME THERE WAS A WARNING LIGHT CHECK STABILITY TRAK, SOMETHING LIKE THAT. I ALSO NOTICED THE CHECK ENGINE LIGHT ON. IT ALSO BEGAN JERKING EVEN MORE AND WHEN I PARKED IT, THE FAN WAS VERY LOUD AND RUNNING EVEN THOUGH THE CAR WAS NOT OVERHEATED. WHEN DRIVING HOME AND STOPPING AT LIGHTS, MY CAR JERKED MORE AND ONLY STOPPED TEMPORARILY WHE N IN PARKED OR IF I PRESSED ON THE GAS. I AM CONCERNED THE RECALLS FOR MY CAR WAS NEVER ADDRESSED, EVEN THOUGH IT IS "SAYING" NO RECALLS FOR MY VIN. WHAT SHOULD I DO? I AM NOT SURE I SHOULD DRIVE IT FAR BASED ON WHAT OTHERS HAVE SAID HAPPENED TO THEM WHEN DRIVING ON THE FREEWAY OR LOOSING CONTROL THRU AN INTERSECTION.

06/02/2018
Components: ELECTRICAL SYSTEM,ELECTRONIC STABILITY CONTROL
Incident Date: 05/01/2018
Crash: No
Fire: No
Vehicle Identification Number: 1G1PB5SH2E7******
Summary

2014 CHEVROLET CRUZE IS FLASHING TRACTION CONTROL LIGHT AND RADIO IS TURNING OFF INTERMITTENTLY WHILE IN MOTION. THIS STARTED AROUND MAY 1, 2018 AND NOW HAS OCCURRED ON 4 SEPARATE OCCASIONS. THERE ARE CURRENTLY NO RECALLS FOR THIS PROBLEM AND NEEDS TO BE ADDRESSED WITH GENERAL MOTORS.

05/30/2018
Components: ELECTRICAL SYSTEM
Incident Date: 05/23/2018
Crash: No
Fire: No
Vehicle Identification Number: 1G1PC5SB2E7******
Summary

THE RADIO TURNS OFF AND ON AND WHEN IT TURNS OFF THE STEERING WHEEL LOCKS UP.

05/30/2018
Components: AIR BAGS
Incident Date: 04/17/2018
Crash: No
Fire: No
Vehicle Identification Number: 1G1PA5SG1E7******
Summary

TL* THE CONTACT OWNS A 2014 CHEVROLET CRUZE. WHILE ENTERING VEHICLE, THE SIDE AIR BAGS DEPLOYED WITHOUT IMPACT OR WARNING. THERE WERE NO INJURIES. THE VEHICLE WAS TAKEN TO GILCHRIST CHEVROLET BUICK GMC TACOMA (6014 S TACOMA WAY, TACOMA, WA 98409, (253) 777-3085) AND WAS INFORMED THAT THE AIR BAGS NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS APPROXIMATELY 29,000.

05/28/2018
Components: WHEELS,ELECTRONIC STABILITY CONTROL,FUEL/PROPULSION SYSTEM
Incident Date: 05/06/2018
Crash: No
Fire: No
Vehicle Identification Number: 1G1PE5SB1E7******
Summary

I'VE NOTICED A PROBLEM ELECTRICAL BECAUSE BLUETOOTH PAUSES DURING USE. WINDSHIELD WIPERS FLUID NOT REACHING WINDSHIELD. HORN STOPPED WORKING. KEY LOCK CONTROL STOPPED WORKING. ALL HAS TO DO WITH ELECTRICAL. NOTICED BROWN RUST ON INSIDE OF DRIVER SIDE BACK WHEEL. PASSENGER FRONT TIRE CONTINUES TO DEFLATE.

05/27/2018
Components: FUEL/PROPULSION SYSTEM
Incident Date: 03/12/2018
Crash: No
Fire: No
Vehicle Identification Number: 1G1PG5SB9E7******
Summary

THERE ARE GAS AND EXHAUST FUMES IN THE CABIN. THE CONDITION IS INTERMITTENT AND SUBTLE. THREE DIFFERENT GM SHOPS HAVE EXAMINED THE CAR IN 2018. ONE HAS WITNESSED THE GAS SMELL BUT NOTED THEY COULD NOT FIND THE SOURCE. THE OTHER TWO STATED THEY COULD NOT REPLICATE THE FUMES. WE FIRST NOTED ODORS WHEN THE CAR WAS PURCHASED IN 2014 BUT WE DID NOT REALIZE WHAT THEY WERE. THE CONDITION HAS INTENSIFIED RAISING OUR CONCERNS. WE HAVE ALSO BEGAN TO MAKE CONNECTION TO HEALTH ISSUES. OUR FAMILY'S HEALTH HAS BEEN AFFECTED.

05/22/2018
Components: STEERING,ELECTRICAL SYSTEM,ELECTRONIC STABILITY CONTROL
Incident Date: 05/22/2018
Crash: No
Fire: No
Vehicle Identification Number: 1G1PD5SB5E7******
Summary

DRIVING 70 MPH DOWN HIGHWAY,TURN TURN SIGNAL ON TO CHANGE LANES AND, LOSS OF POWER STEERING, RADIO SHUTS OFF AND SERVICE STABILITRAK LIGHT COMES ON. ALL HAPPENING SIMULTANEOUSLY. THIS IS THE SECOND TIME THIS HAS HAPPENED. THE 1ST TIME I NEARLY RAN INTO A PARKED VEHICLE WHILE TURNING INTO A NEIGHBORHOOD.

05/15/2018
Components: STEERING
Incident Date: 05/11/2018
Crash: No
Fire: No
Vehicle Identification Number: 1G1PA5SG1E7******
Summary

DRIVING ON HIGHWAY AT 50MPH POWER STEERING QUIT WITHOUT ANY WARNING

05/15/2018
Components: POWER TRAIN
Incident Date: 05/14/2018
Crash: No
Fire: No
Vehicle Identification Number: 1G1PB5SH7E7******
Summary

AFTER THE VEHICLE STARTED WITH CLUTCH FULLY DEPRESSED, I PUT THE CAR INTO 1ST GEAR IT LUNGED FORWARD ABOUT AN INCH AND NOW IT WILL NOT ENGAGE IN ANY GEAR. CAR ONLY HAS 53,000 MILES ON IT. I CAN LET THE CLUTCH OUT COMPLETELY WHILE IN GEAR AND LET OFF THE BREAK AND THERE SEEMS TO BE ALMOST A GRINDING WHILE DEPRESSING THE CLUTCH, THEN I HAVE THE CLUTCH FULLY LET OUT AND THE CAR GOES NOWHERE.

05/10/2018
Components: STEERING
Incident Date: 05/09/2018
Crash: No
Fire: No
Vehicle Identification Number: 1G1PC5SB8E7******
Summary

POWER STEERING LOCKS UP WHILE GOING DOWN ROAD, LIMITED STEERING

05/09/2018
Components: ENGINE
Incident Date: 05/09/2018
Crash: No
Fire: No
Summary

2014 CHEVROLET CRUZE. CONSUMER WRITES IN REGARDS TO O2 SENSOR SAFETY RECALL. *LD THE CONSUMER STATED THE RECALL REPAIR WAS COMPLETED, BUT HE VEHICLE CONTINUED TO EXPERIENCE DRIVEABILITY, SHIFTING, AND FUEL MILEAGE ISSUES.*JS

05/07/2018
Components: ENGINE,FUEL/PROPULSION SYSTEM
Incident Date: 03/21/2018
Crash: No
Fire: No
Vehicle Identification Number: 1G1PG5SB9E7******
Summary

EXHAUST FUMES ENTERING AIR VENTS. TAKEN IN TO DEALER SEVERAL TIMES AND THEY CANNOT FIX THE PROBLEM. MY DAUGHTER HAS BEEN SICK AND WE KEEP EXPLAINING TO THE THAT FUMES HAVE CAUSED HER TO HAVE PNEUMONIA, SINUS ISSUES, DRY EYES, SORE THROAT, MIGRAINE HEADACHES, SLEEPY DRIVING AND HOURS AFTER DRIVING, CONFUSION, ANXIETY, NAUSEA. THE DEALERS MECHANIC SOLUTION IS NOT TO USE AC OR HEAT AND KEEP WINDOWS OPEN. MY HUSBAND DROVE IT 20 MINUTES IN TRAFFIC AND GOT SICK WHEN HE REACH THE DEALER FOR 3RD REPAIR REQUEST IN 2 MONTHS. ENGINEER FROM GM IS LOOKING AT CAR MAY 2018. MY DAUGHTERS HEALTH IS CONTINUING TO IMPROVE NOT DRIVING THE CRUZE. NOT ONE PERSON SHOULD BE SICK OR DIE FROM A CAR THAT HAS A DEFECT THAT CANT BE RESOLVED.

05/07/2018
Components: ELECTRICAL SYSTEM,ELECTRONIC STABILITY CONTROL,ENGINE
Incident Date: 11/10/2017
Crash: No
Fire: No
Vehicle Identification Number: 1G1PG5SB7E7******
Summary

TL* THE CONTACT OWNS A 2014 CHEVROLET CRUZE. THE CONTACT STATED THAT THE SERVICE ENGINE AND SERVICE STABILITY TRACTION CONTROL WARNING INDICATORS KEPT ILLUMINATING. THE DEALER (TIM SHORT CHEVROLET, 500 THOMPSON HOLLOW, WILLIAMSON, KY 41503, (606) 237-1220) WHO SOLD THE VEHICLE WAS MADE AWARE THAT THE FAILURE HAD PROGRESSED WITHIN A WEEK OF OWNERSHIP; HOWEVER, NO DIAGNOSTIC TESTING WAS PROVIDED. THE VEHICLE WAS NOT DIAGNOSED BY A DEALER OR AN INDEPENDENT MECHANIC. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE AND STATED THAT THERE WAS NO RECALL. THE MANUFACTURER ADVISED THAT THE VEHICLE BE TAKEN TO A DEALER FOR DIAGNOSTIC TESTING. THE FAILURE MILEAGE WAS NOT AVAILABLE.

04/27/2018
Components: VISIBILITY/WIPER
Incident Date: 04/27/2018
Crash: No
Fire: No
Vehicle Identification Number: 1G1PE5SBXE7******
Summary

MY VEHICLE WAS IN MOTION, GOING ABOUT 50-60 MPH. IT STARED DOWN POURING RAIN. MY DRIVER SIDE WINDSHIELD WIPER STOPPED WORKING ALL OF A SUDDEN. IT REMAINED IN THE UP POSITION. SINCE MY SAFETY WAS INVOLVED, I HAD TO LOOK OUT OF THE PASSENGER SIDE SO I COULD SEE. I PULLED OVER AND TRIED TO MOVE IT BACK INTO POSITION, BUT IT HAD ZERO TENSION AND JUST FREELY MOVED. MY SAFETY WAS JEOPARDIZED AND NOW I HAVE TO GOTO THE DEALERSHIP AND PAY OUT OF POCKET. I WOULD LIKE TO BE REIMBURSED! THIS IS CRAZY.

04/21/2018
Components: ELECTRONIC STABILITY CONTROL
Incident Date: 04/16/2018
Crash: No
Fire: No
Vehicle Identification Number: 1G1PG5SB8E7******
Summary

I OWN A 2014 CHEVROLET CRUZE. WHILE DRIVING 45 MPH, THE TRACTION CONTROL WARNING LIGHT ILLUMINATED ALONG WITH THE CHECK ENGINE LIGHT. I TRIED TO DIAGNOSE THE VEHICLE BY CONNECTING TO A CODE READER BUT THE VEHICLE WOULD NOT GIVE DIAGNOSES CODE. THE MANUFACTURE WASN'T INFORMED NOR REPAIRED. THE FAILURE WAS INTERMITTENT. THE CONTACT STATED THAT THE VEHICLE WOULD OCCASIONALLY MAKE A NOISE FROM THE FRONT WHEN THE WARNING LIGHTS APPEAR. THE APPROXIMATE FAILURE MILEAGE IS 68,678.

04/17/2018
Components: STEERING,ELECTRICAL SYSTEM,ELECTRONIC STABILITY CONTROL
Incident Date: 04/13/2018
Crash: No
Fire: No
Vehicle Identification Number: 1G1PA5SG0E7******
Summary

I PURCHASED THIS VEHICLE USED FROM A DEALERSHIP 27 DAYS AGO. TWO DAYS AGO I WENT TO RESTART CAR AFTER A SHORT DRIVE AND THE CAR DID NOT CRANK, DASH REMAINED BLACK, KEY WAS STUCK IN IGNITION. MY DAUGHTER IN LAW TOLD ME TO POP THE HOOD AND UPON WIGGLING BATTERY CABLES FREED THE KEY FROM STUCK POSITION AND I WAS ABLE TO START THE CAR AND DRIVE HOME. THIS IS WHEN I LEARNED THIS IS NOT THE FIRST TIME OF OCCURRENCE. I WAS HOSPITALIZED SEVERAL DAYS AFTER PURCHASE AND MY KIDS USED THE CAR. THEY NEGLECTED TO TELL ME TWICE THEY LOST POWER WHILE IN MOTION AND CAR SHUT OFF. THE FIRST TIME WAS WHILE EXITING OFF THE FREEWAY. THE SECOND WAS WHILE MAKING TURN AFTER IDLING AT A RED LIGHT SEVERAL MINUTES. BOTH TIMES THE VEHICLE POWER STEERING CEASED AND STEERING BECAME DIFFICULT. ON ANOTHER OCCASION THEY EXPERIENCED A NO START SIMILAR TO MINE, A SHORT DRIVE, THEN CAR WAS PARKED AND SHUT OFF FOR A SHORT TIME , NO CRANK AT RESTART, BLACK DASH, STUCK KEY. I HAD PREVIOUSLY MENTIONED TO DEALER TECH THAT CAR FAILS TO KEEP CURRENT DATE AND TIME. EACH DAY I NOTE IT HAS REVERTED BACK AGAIN TO THE YEAR 2010 AND AN INCORRECT TIME. A RESET LIKE CLICK IN ENGINE COMPARTMENT SEVERAL MINUTES AFTER TURNING OFF ENGINE IS FREQUENTLY HEARD. RADIO AND DASH LIGHTS HAVE FLASHED WHILE CAR IS IN MOTION ON SEVERAL OCCASIONS NOW.

04/10/2018
Components: AIR BAGS
Incident Date: 03/19/2018
Crash: Yes
Fire: No
Vehicle Identification Number: 1G1PC5SB0E7******
Summary

HIT A DEER HEAD ON AIR BAGS NEVER DEPLOYED BUT THE SERVICE AIR BAG LIGHT CAME ON

04/09/2018
Components: SEAT BELTS
Incident Date: 04/08/2018
Crash: No
Fire: No
Vehicle Identification Number: 1G1PG5SB9E7******
Summary

UNABLE TO LATCH SEATBELT DRIVERS SIDE FOR THE MECHANISM THE CHARGE IS 200.00 WHAT A RIP OFF THOUGHT IT SHOULD BE COVERED DO TO SAFETY. IF I AM IN A WRECK AND MY SEATBELT DOESN'T LATCH HOW SAFE AM I. NO ACCIDENTS JUST QUIT WORKING

04/06/2018
Components: ELECTRICAL SYSTEM,STRUCTURE,ELECTRONIC STABILITY CONTROL
Incident Date: 03/13/2018
Crash: No
Fire: No
Vehicle Identification Number: 1G1PG5SB4E7******
Summary

CHEVY 2014 CRUZE HAS MALFUNCTIONING SENSORS IN THE BUMPER OF THE CAR.THE CAR GETS WET.THE SENSORS SHUT DOWN AND THE BATTERY WON'T CHARGE AND THE CAR COMES TO A COMPLETE STOP. THE SOLUTION FROM G:M IS TO REPLACE NEGATIVE BATTERY CABLE AND THE SENSORS AND WIRE HARNESS . HOW EVER THEY WILL NOT ISSUE A RECALL AND THIS IS VERY DANGEROUS. MY DAUGHTERS BATTERY WENT DEAD ON THE FREEWAY. AFTER RESEARCH BATTERY WAS REPLACED AND NEGATIVE CABLE REPLACED BUT G:M WANTS $2800.00 TO REPLACE SENSORS..THIS CAR HAS 52,000 MILES ON IT AND IT'S NOT SAFE..G:M ADMITS THEY UPGRADED THE SENSORS AND HARNESS SO IT'S NOT SUPPOSED TO HAPPEN AGAIN.WON'T STAND BEHIND THE ORIGINAL PRODUCT. THESE VEHICLES ARE IN DANGER OF SHUTTING DOWN AT ANY SPEED AND AT ANYTIME. AT LEAST THEY SHOULD ISSUE A RECALL ON THE NEGATIVE BATTERY CABLE NOT A SERVICE BULLETIN #314...

03/26/2018
Components: ELECTRICAL SYSTEM,ENGINE
Incident Date: 02/01/2014
Crash: No
Fire: No
Summary

2014 CHEVROLET CRUZ. CONSUMER WRITES IN REGARDS TO SEVERAL ELECTRICAL ISSUES. *LD THE CONSUMER STATED THE VEHICLE EXPERIENCED OX/NOX SENSOR ISSUES THAT CAUSED THE ENGINE LIGHT TO ILLUMINATE, SOFTWARE ISSUES, THE HEATING MECHANISM FAILED, IGNITION MALFUNCTIONED. *JS

03/23/2018
Components: ELECTRICAL SYSTEM,ELECTRONIC STABILITY CONTROL
Incident Date: 01/12/2018
Crash: No
Fire: No
Vehicle Identification Number: 1G1PA5SH0E7******
Summary

WHEN YOU ARE COMING TO A STOP EITHER AT A STOP LIGHT, SIGN, OR YIELDING OFF THE INTERSTATE. THE CAR BEGINS TO IDLE VERY HARD SHAKING THE ENTIRE VEHICLE BACK AND FORTH. THEN IT SHUTS OFF WHILE THE IGNITION IS STILL RUNNING. YOU LITERALLY HAVE TO PUT THE CAR BACK IN PARK, TURN IF OFF THEN TURN IT BACK ON TO FIX THE PROBLEM. I STILL DO NOT HAVE A ENGINE LIGHT SHOWING THERE IS SOMETHING WRONG WITH THE CAR. BUT IT IS HAPPENING MORE AND MORE.

03/18/2018
Components: ENGINE
Incident Date: 02/27/2017
Crash: No
Fire: No
Vehicle Identification Number: 1G1PC5SBXE7******
Summary

TURBO/ SUPER CHARGER FOR 2014 CRUZE LT GASOLINE ENGINE HAS CAUSED A CHECK ENGINE LIGHT THERE HAS BEEN MULTIPLE REPORTS FOR THE 2014 CRUZE LT THAT THE SUPER CHARGER CRACKS AND LEAKS EXHAUST FUMES INTO THE TURBO CHARGER WHICH RESTRICTS THE TURBINE FROM FUNCTIONING PROPERLY AND NORMAL COST JUST TO BUY THE PART IS 800 USD TO 1200 USD TO PURCHASE EXCLUDING INSTALL COST. THE ISSUE IS INTERNAL WHICH COULD ONLY BE CLASSIFIED AS A MANUFACTURER DEFAULT AND SHOULD BE ADDRESSED AS SUCH.

03/15/2018
Components: ELECTRICAL SYSTEM
Incident Date: 02/27/2018
Crash: No
Fire: No
Vehicle Identification Number: 1G1PC5SB6E7******
Summary

CAR ELECTRICAL SYSTEM PROBLEM FAILURE DATE:2/27/18 THE RADIO DASHBOARD POWERS ON AND OFF (FREQUENTLY AT TIMES). IT APPEARED TO HAPPEN MORE WHEN THE CAR WAS STOPPED. WHEN THIS HAPPENED, THE DASHBOARD WOULD DISPLAY: "SERVICE STABILITRAK" THIS BEGIN HAPPENING ON 2/27/18 AND IT HAS HAPPENED SEVERAL TIMES SINCE.

03/12/2018
Components: STEERING,SUSPENSION,UNKNOWN OR OTHER
Incident Date: 03/10/2018
Crash: No
Fire: No
Vehicle Identification Number: 1G1PC5SB8E7******
Summary

HEAT WONT WORK IN COLD WEATHER. LOOKED UP AND SEEN TONS OF THE SAME YEAR AND MAKE WITH A RECALL FOR HEAT BLOCK. ALSO FRONT END AXEL SOUNDS LIKE IT WANTS TO SNAP. I CONTACTED CHEVY THEY WERE NO HELP. ITS OUR ONLY CAR RIGHT NOW AND WE HAVE A CHILD. NOT SAFE AS FAR AS IM CONCERNED.

03/11/2018
Components: ELECTRICAL SYSTEM,EXTERIOR LIGHTING,ELECTRONIC STABILITY CONTROL
Incident Date: 03/01/2018
Crash: No
Fire: No
Vehicle Identification Number: 1G1PA5SH5E7******
Summary

MY DISPLAY AND RADIO BEGAN INTERMITTENTLY FLASHING OFF AND ON. THEN MY STABILITRAK SERVICE LIGHT BEGAN COMING ON. I HAVE LOSS OF POWER AND AM CONCERNED FOR MY SAFETY TRYING TO DRIVE UNDER THESE CONDITIONS. I AM CONTACTING THE MANUFACTURER WHO SHOULD WARRANTY THIS MANUFACTURING DEFECT. THERE ARE HUNDREDS OF COMPLAINTS ON THE CHEVY FORUM WEBSITE. WE DESERVE SOME SORT OF HELP WITH THIS AND NOT AT OUR EXPENSE. THE PROBLEM I DESCRIBED HAPPENED WHILE STATIONARY AND IN MOTION BUT THE LOSS OF POWER IS WHILE DRIVING. I'M CONCERNED ABOUT GETTING HIT WHILE DRIVING. PLEASE HELP. [XXX] PARTS OF THIS DOCUMENT HAVE BEEN REDACTED TO PROTECT PERSONALLY IDENTIFIABLE INFORMATION PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6).*CC

03/05/2018
Components: ENGINE,FUEL/PROPULSION SYSTEM
Incident Date: 03/05/2018
Crash: No
Fire: No
Vehicle Identification Number: 1G1PC5SB1E7******
Summary

TL* THE CONTACT OWNS A 2014 CHEVROLET CRUZE. THE CONTACT STATED THAT THE INTAKE MANIFOLD PREMATURELY FAILED. THE MANUFACTURER ISSUED 34 TSBS ON THE FUEL SYSTEM AND 153 TSBS ON THE ENGINE, BUT NO RECALLS WERE ISSUED. THE DEALER (GUSTMAN CHEVROLET BUICK GMC, 1450 DELANGLADE ST, KAUKAUNA, WI 54130, (920) 766-3581) WAS NOTIFIED AND DIAGNOSED THE VEHICLE. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 40,883.

03/02/2018
Components: STEERING
Incident Date: 01/21/2018
Crash: No
Fire: No
Vehicle Identification Number: 1GPG5SB6E72******
Summary

NOTCHY OR STICK/SLIP FEELING OF STEERING WHEEL NEAR THE CENTER POSITION AT OR ABOVE 45 MILES PER HOUR, CONDITION IS CONSTANT, NOT INTERMITTENT! CHEVROLET REPRESENTATIVE TELLS ME THAT MY PARTICULAR VIN NUMBER IS NOT AFFECTED.

02/27/2018
Components: POWER TRAIN
Incident Date: 03/03/2014
Crash: No
Fire: No
Vehicle Identification Number: 1G1PC5SB7E7******
Summary

TL* THE CONTACT OWNS A 2014 CHEVROLET CRUZE. THE CONTACT STATED THAT THE VEHICLE EXPERIENCED UNINTENDED DECELERATION WHILE DRIVING APPROXIMATELY 65 MPH. THE CONTACT DROVE TO A SAFE LOCATION AND THE VEHICLE WOULD NOT RESPOND EVEN WHEN SHIFTED TO A DIFFERENT GEAR. LANDERS CHEVROLET OF NORMAN (1221 ED NOBLE PKWY, NORMAN, OK) WAS CONTACTED AND DIAGNOSED THAT THE TRANSMISSION WAS DEFECTIVE AND NEEDED TO BE REPLACED. THE VEHICLE WAS REPAIRED, BUT THE FAILURE RECURRED. THE MANUFACTURER WAS NOT NOTIFIED. THE FAILURE MILEAGE WAS APPROXIMATELY 54,000.

02/20/2018
Components: SEATS
Incident Date: 01/13/2018
Crash: No
Fire: No
Vehicle Identification Number: 1G1PA5SHXE7******
Summary

PASSENGER SEAT DOES NOT FUNCTION PROPERLY. CAN NOT MOVE FORWARD OR BACK. ITS LOCKED IN PLACE

02/20/2018
Components: ENGINE
Incident Date: 02/16/2018
Crash: No
Fire: No
Vehicle Identification Number: 1G1PC5SB4E7******
Summary

NOTORIOUS GM ISSUE - TRANSMISSION COOLING LINES. THIRD TIME MINE HAVE BEEN REPLACED AND ARE NOW LEAKING AGAIN - SUSPECT IN COLDER CLIMATES THE PART IS NOT HOLDING UP AND ESPECIALLY SUSCEPTIBLE TO DEFECTS. FLUID LEAKS OUT AND CAUSES BUILD UP ON THE LINE, WHICH COULD POTENTIALLY BE A FIRE HAZARD. I HAVE DONE RESEARCH AND DISCOVERED THIS IS A VERY COMMON ISSUE WITH THIS MODEL CRUZE. THE DEALER IS ASKING $400+ TO REPAIR WHAT I VIEW IS A DEFECTIVE PART AND DESIGN. I HAVE HAD NOTHING BUT PROBLEMS WITH THIS VEHICLE AND THIS IS ANOTHER PROBLEM I AM FACED TO COVER THE REPAIR BILL FOR A FAULTY DESIGN/PRODUCT. GM SHOULD BE HELD ACCOUNTABLE AND STAND BEHIND THEIR PRODUCT WITH A SOLUTION TO THIS ISSUE. THANK YOU FOR YOUR TIME.

02/13/2018
Components: STEERING
Incident Date: 02/13/2018
Crash: No
Fire: No
Vehicle Identification Number: 1G1PC5SB1E7******
Summary

OVER MY ENTIRE DRIVE HOME TONIGHT, I HAD MY STEERING WHEEL "STICK" WHILE DRIVING ON STRAIGHT AREAS OF ROADWAY. THE VEHICLE DID THIS MORE THAN A DOZEN TIMES AND IN ORDER TO GET FEEDBACK FROM THE VEHICLE IN TERMS OF STEERING, I HAD TO TURN THE STEERING WHEEL (LESS THAN 1/10TH OF TURN) TO THE RIGHT IN ORDER TO FEEL THE VEHICLE HAD CONTROL. WHEN TURNING THE STEERING WHEEL SLIGHTLY, THE CAR WOULD JERK AS IT REGAINED CONTROL. HAD I BEEN DRIVING ON ICY ROADS, THIS COULD HAVE BEEN MUCH MORE SEVERE. I DO NOT FEEL SAFE DRIVING THE CAR AS IT IS RIGHT NOW. I HAVE HEARD AND READ MANY COMPLAINTS OF THIS ISSUE. IT'S INTERMITTENT, SO IT IS HARD TO DIAGNOSE, BUT WHEN IT HAPPENS TO YOU, YOU DON'T FEEL LIKE YOU'RE DRIVING THE CAR, IT FEELS LIKE IT'S DRIVING YOU!

01/31/2018
Components: ELECTRICAL SYSTEM,ELECTRONIC STABILITY CONTROL
Incident Date: 11/01/2016
Crash: No
Fire: No
Summary

TL* THE CONTACT OWNS A 2014 CHEVROLET CRUZE. THE CONTACT STATED THAT THE RADIO AND BACK UP CAMERA FAILED TO DISPLAY INTERMITTENTLY. THE VEHICLE WAS TAKEN TO SANDOVAL BUICK GMC (300 N HAMILTON RD, COLUMBUS, OH 43213) WHERE THE CAUSE OF THE FAILURE WAS UNDETERMINED. THE VEHICLE WAS NOT REPAIRED; HOWEVER, THE FAILURE PERSISTED. IN ADDITION, THE VEHICLE STALLED AND THE ELECTRONIC STABILITY WARNING ERROR ILLUMINATED. THE VEHICLE WAS TAKEN BACK TO SANDOVAL BUICK GMC, BUT WAS NOT REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 33,000. THE VIN WAS NOT PROVIDED.

01/24/2018
Components: STEERING,ELECTRONIC STABILITY CONTROL
Incident Date: 01/24/2018
Crash: No
Fire: No
Vehicle Identification Number: 1G1PA5SH1E7******
Summary

TL-CONTACT OWNS A 2014 CHEVY CRUZE . CONTACT WAS DRIVING ON MAIN ROAD AND STEERING LOCKED UP WHILE ATTEMPTING TO MAINTAIN SPEED AND STAY IN LANE. CONTACT SPOKE WITH CHEVY DEALERSHIP IN NORTH CHARLESTON SOUTH CAROLINA (JOSH). CHEVY STATED THAT THERE ARE NO RECALLS ON VEHICLE. VEHICLES ARE BEING FIXED AS THEY EXPERIENCE THE STEERING PROBLEMS. STEERING WHEEL OVER CORRECTS ITSELF AFTER LOCKING INTO STRAIGHT POSITION.CONTACT STATED SHE SPOKE WITH CHEVY HQ OFFICE - HQ OFFICE SAID TO CALL NHTSA. 0 RECALLS ASSOCIATED WITH THIS VIN.

01/23/2018
Components: ELECTRICAL SYSTEM
Incident Date: 01/01/2016
Crash: No
Fire: No
Vehicle Identification Number: 1G1PC5SB6E7******
Summary

THE POWER TO THE RADIO SCREEN CONSTANTLY CUTS OUT. MANY TIMES THE SCREEN GETS STUCK IN THE BACK UP CAMERA MODE. IT IS VERY DISTRACTING. IT HAPPENS IN PARK AND WHILE THE VEHICLE IS IN MOTION.

01/23/2018
Components: EXTERIOR LIGHTING
Incident Date: 01/08/2018
Crash: No
Fire: No
Vehicle Identification Number: 1G1PC5SBE73******
Summary

TURN SIGNAL REFLECTOR CLIPS ON BOTH FRONT HEADLIGHTS ARE BROKEN OFF INSIDE THE DOME COVER FOR THE LIGHTS.

01/23/2018
Components: POWER TRAIN
Incident Date: 01/19/2018
Crash: No
Fire: No
Vehicle Identification Number: 1G1PG5SB6E7******
Summary

ENGINE OIL COOLER FAILURE. HOUSING IS LEAKING ON OUTSIDE OF THE ENGINE BLOCK THAT PART IS BOLTED TO. NOT SURE WHEN LEAK STARTED AND IF THE VEHICLE WAS MOVING OR STATIONARY. THIS PART WAS COVERED ON 2011 AND 2012 MODEL BUT WRITTEN OUT OF WARRANTY FOR 2013 AND LATER MODELS. DEALERSHIP KEEP INVENTORY ON THIS PART DUE TO FREQUENT REPLACEMENT NEEDS. CHEVROLET KNEW THE PART HAS PROBLEMS INSTEAD OF REPAIRING THE ISSUE WITH THE PART THEY HAVE REMOVED IT FROM POWERTRAIN WARRANTY EVEN THOUGH IT IS PART OF THE POWERTRAIN. THIS REPAIR COST OVER ONE THOUSAND DOLLARS ON VEHICLES THAT ARE STILL UNDER POWERTRAIN WARRANTY. THE WATER PUMP HAS SPECIAL COVERAGE ADJUSTMENT ( HTTPS://WWW-ODI.NHTSA.DOT.GOV/ACMS/CS/JAXRS/DOWNLOAD/DOC/UCM507379/SB-10057265-3557.PDF). I BELIEVE THE ISSUE WITH THE OIL COOLER IS VERY SIMILAR TO THE WATER PUMP ISSUE. GOING THROUGH CHEVROLET CRUZE TALK FORUM AND READING ISSUE AFTER ISSUE ONLINE FURTHER SHOWS MINE IS NOT AN ISOLATED INCIDENT.

01/17/2018
Components: UNKNOWN OR OTHER,ENGINE
Incident Date: 11/10/2017
Crash: No
Fire: No
Vehicle Identification Number: 1G1PC5SB4E7******
Summary

FOR THE PAST YEAR I'VE BEEN DEALING WITH MY CAR OVERHEATING. THE SCREEN WILL DISPLAY AC OFF DUE TO HIGH ENGINE TEMPERATURE, FROM THEN THE SCREEN WILL GO TO ENGINE OVERHEATED IDLE ENGINE, EVERY TIME I DRIVE THESE SIGNALS COME ON, IF I STOP AT A STOP SIGN OR RED LIGHT COLD AIR AUTOMATICALLY STARS TO KICK OUT. I'VE TAKEN IT TO THREE DIFFERENT CHEVY DEALERSHIPS ALONG WITH TWO OTHER REPAIR SHOPS, I'VE HAD A NEW WATER PUMP, NEW THERMOSTAT, TIMING HOUSE SENSOR CHANGED AND RADIATOR FLUSH DONE OVER THE COURSE OF A YEAR IN A HALF AND STILL TO THIS DAY NO ONE CAN SEEM TO FIX IT.

01/17/2018
Components: FUEL/PROPULSION SYSTEM
Incident Date: 01/16/2018
Crash: No
Fire: No
Vehicle Identification Number: 1G1P75SZXE7******
Summary

JULY 2017 I HAD A GM (VOLUNTARY) MANUFACTURE RECALL COMPLETED ON MY CAR FOR THE NOX SENSOR POSITION 1 (DEF SENSOR). ON JANUARY 16, 2018 THE NOX SENSOR 2 NEEDED TO BE REPLACED, COST $700. I WAS VERY FAR FROM A DEALERSHIP, AND WHEN I FINALLY GOT TO A DEALERSHIP I WAS AT 16 MILES BEFORE THE CAR SPEED WOULD GO TO THE 4MPH SPEED REDUCTION. I LIVE IN MICHIGAN AND THE WEATHER HAS BEEN VERY COLD. I WOULD HAVE BEEN IN A JAM IF I HADN'T MADE IT TO A DEALERSHIP SOON, BECAUSE THE CAR WOULDN'T HAVE BEEN ABLE TO GO OVER 4MPH. THE NOX POSITION 2 SENSOR SHOULD HAVE BE PART OF THE RECALL WHEN THE POSITION 1 SENSOR WAS REPLACED.

01/13/2018
Components: POWER TRAIN
Incident Date: 01/12/2018
Crash: No
Fire: No
Vehicle Identification Number: 1G1PE5SB4E7******
Summary

THE TURBO/ SUPER CHARGER UNDERBOOST HAS MALFUNCTIONED AND IS CAUSING A SIGNIFICANT REPAIR COST.

01/13/2018
Components: ENGINE
Incident Date: 01/04/2018
Crash: No
Fire: No
Vehicle Identification Number: 1G1PE5SB1E7******
Summary

WATER PUMP LEAKS AND CAUSING THE ENGINE TO OVERHEAT. MY CAR HAS LESS THAN 53,000 MILES ON IT. FOUND A SERVICE BULLETIN ON THE ISSUE BUT FOR SOME REASON, CHEVROLET WON'T HONOR IT AND SAYS MY VEHICLE DOESN'T QUALIFY FOR IT. BULLETIN #: 14371A

01/08/2018
Components: ELECTRONIC STABILITY CONTROL
Incident Date: 01/06/2018
Crash: No
Fire: No
Vehicle Identification Number: 1G1PE5SB7E7******
Summary

TL* THE CONTACT OWNS A 2014 CHEVROLET CRUZE. ON SEVERAL OCCASIONS, EITHER WHILE STOPPED AT A TRAFFIC LIGHT OR WHILE DRIVING VARIOUS SPEEDS, THE STABILITRAC WARNING INDICATOR ILLUMINATED. ADDITIONALLY, THE INSTRUMENT CLUSTER AND THE VEHICLE'S RADIO FAILED TO OPERATE AS INTENDED. THE VEHICLE WAS TAKEN TO MARK'S CASA CHEVROLET (7201 LOMAS BLVD NE, ALBUQUERQUE, NM 87110, (505) 262-8600), BUT THE FAILURE COULD NOT BE DUPLICATED AND A FAULT CODE COULD NOT BE RETRIEVED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 49,000.

01/05/2018
Components: UNKNOWN OR OTHER,ELECTRONIC STABILITY CONTROL,ENGINE
Incident Date: 12/20/2017
Crash: No
Fire: No
Vehicle Identification Number: 1G1PE5SB8E7******
Summary

RADIO OR TOUCH PANEL RESTARTED THEN VEHICLE BEGAN SHAKING AND MAKING VIBRATION NOISES ENIGINE NOISES ERROR LIGHT BEGAN FLASHING AND STABILITY TRACK WAS ON THE DRIVER INFORMATION CENTER ABOUT A MILE FURTHER DOWN THE ROAD EVERYTHING CLEARED UP TO INCLUDE THE FLASHING ENGINE LIGHT. NOW IT IS ON AGAIN AND DOESNT CLEAR UP CANNOT DRIVE IT. RECENTLY HAVE REPLACED AT MY EXPENSE THE PCV COVER AND PCV TWICE, THE ENTIRE AC DELCO INTAKE DUE TO MASSIVE OIL CONSUMPOTION THE CRANK SEAL DUE TO SQUEALING THE COIL PACK AND PLUGS DUE TO A CRACKED INSULATOR AND ELECTROLISIS ON THE CONTACTS. I NOW HAVE 114,000 MILES ON IT AND READ THERE IS A RECALL ON THE BATTERY GROUNDING SYSTEM THAT CAUSES THIS CURRENT SYSTEM AND COVERS UP TO 120,000 MILES? I SEARCHED AND IT HAS 0 RECALLS ON THIS VEHICLE.

01/05/2018
Components: UNKNOWN OR OTHER
Incident Date: 12/26/2017
Crash: No
Fire: No
Vehicle Identification Number: 1G1PG5SB8E7******
Summary

TRUNK KEEPS RELEASING AND OPENING ON ITS OWN EVERY COUPLE OF HOURS SETTING THE ALARM OFF.

01/05/2018
Components: VISIBILITY/WIPER
Incident Date: 01/05/2018
Crash: No
Fire: No
Summary

WIPER ON PASSENGER SIDE JUST STOPPED. TOOK TO THE SHOP AND THEY SAID WIPER TRANSMISSION HOWEVER THE PROBLEM IS SO WIDESPREAD THAT EVERYONE INCLUDING GM ARE OUT OF THE PART. A 'SPAT' REQUEST WOULD BE SENT TO TRY TO OBTAIN THE PART NATIONWIDE. NO REASON WHY THIS SHOULD HAPPEN ON A NEWER VEHICLE. LUCKILY IT WAS THE PASSENGER SIDE.

01/02/2018
Components: ELECTRICAL SYSTEM,UNKNOWN OR OTHER
Incident Date: 01/02/2018
Crash: No
Fire: No
Vehicle Identification Number: 2014 1G1PA5******
Summary

HEATER NOT WORKING BLOWING COLD AIR ERROR ON DASH "A/C OFF DUE TO ENGINE HIGH TEMPERATURE"

01/01/2018
Components: ELECTRICAL SYSTEM
Incident Date: 12/29/2017
Crash: No
Fire: No
Vehicle Identification Number: 1G1PC5SB9E7******
Summary

THE CAR HAS STARTED STARTING AND SHUTTING OFF ON ITS OWN. IT'S VERY DANGEROUS SINCE IT STATED DOING THIS IN MY ATTACHED GARAGE WHILE I SLEPT. MY WIFE IS SCARED OF CARBON MONOXIDE POISONING. I ALSO FEAR PUMPING GAS COULD BE DANGEROUS IF IT STARTED WHILE DOING SO. I'VE READ ONLINE IT'S VERY COMMON ON THE CRUZE. I CONTACT GM AND THEY AREN'T COVERING IT WITHOUT A RECALL.

12/28/2017
Components: POWER TRAIN,ENGINE
Incident Date: 03/08/2017
Crash: No
Fire: No
Vehicle Identification Number: 1G1PC5SB1E7******
Summary

I HAVE HAVE TO HAVE A PCV VALUE COVER/INTAKE MANIFOLD REPLACED IN MY CAR 3 TIMES. MY CAR IS COVERED UNDER WARRANTY BUT THAT WARRANTY WILL EXPIRE. I WILL HAVE TO HAVE IS REPLACED AGAIN AT SOME AND IT SEEMS THAT NO ONE IS ASKING WHY THIS PART HAS TO BE REPLACED SO FREQUENTLY IN A CAR THAT IS LESS THAN 5 YEAR OLD. THERE IS A CODE THAT APPEARS BUT IT IS MONTHS AFTER THE CAR STARTS TO SURGE WHEN YOU TURN IT ON AND FEEL LIKE IT IS GOING TO CUT OUT WHEN IDLING. I LIVE IN THE CITY AND CANNOT HESITATE TO DRIVE WHEN THE LIGHT TURNS AS IT MAY CAUSE AN ACCIDENT.

12/21/2017
Components: ELECTRICAL SYSTEM,UNKNOWN OR OTHER,ELECTRONIC STABILITY CONTROL
Incident Date: 12/21/2017
Crash: No
Fire: No
Vehicle Identification Number: 1G1PC5SB0E7******
Summary

THE VEHICLE'S RADIO FLASHES ON AND OFF AND A 'SERVICE STABILITRAK' WARNING COMES ON THE ODOMETER SCREEN. I HAVE READ THIS CAUSES SERIOUS ISSUES WITH OTHERS THAT HAVE HAD THE SAME PROBLEM AND THERE IS NO KNOWN FIX.

12/20/2017
Components: ELECTRICAL SYSTEM,EXTERIOR LIGHTING,AIR BAGS
Incident Date: 12/15/2017
Crash: No
Fire: No
Vehicle Identification Number: 1G1PG5SB2E7******
Summary

A WARNING LIGHT CAME ON FOR THE AIRBAG RANDOMLY. IT EVOLVED TO THE FOLLOWING ISSUES: RADIO CONTROL PANEL GOING OUT WITH NO VOLUME CONTROL BESIDES THE STEERING WHEEL, STATIC ON THE RADIO, A WARNING THAT PARK ASSIST NEEDED TO BE SERVICED (VEHICLE DOES NOT HAVE PARK ASSIST), HEADLIGHTS WOULD NOT TURN OFF UPON THE VEHICLE BEING TURNED OFF. THE "SOLUTION" AS THERE WERE SO MANY ERRORS THAT RANDOMLY STARTED POPPING UP (MIND YOU, MY CAR WAS SERVICED LESS THAN A MONTH AGO) IS A $1500 CHANGE OF A SENSOR OR UNPLUG THE BACKUP CAMERA PERMANENTLY. THIS CLEARLY IS A MANUFACTURER DEFECT, AS WHY ALL OF A SUDDEN WOULD THE CAR SUDDENLY THINK I HAVE FEATURES THAT I DON'T EVEN HAVE ON THE CAR.

12/13/2017
Components: VISIBILITY/WIPER
Incident Date: 12/04/2017
Crash: No
Fire: No
Vehicle Identification Number: 1G1PC5SB1E7******
Summary

WHILE DRIVING TO SCHOOL IN THE POURING RAIN, MY DRIVER SIDE WIPER STOPPED WORKING. I DROVE THIRTY MINUTES IN A STORM ON THE HIGHWAY, LEANING ACROSS MY CAR TO SEE OUT THE WINDSHIELD.

12/01/2017
Components: VISIBILITY/WIPER
Incident Date: 12/01/2017
Crash: No
Fire: No
Vehicle Identification Number: 1G1PA5SH2E7******
Summary

TL* THE CONTACT OWNS A 2014 CHEVROLET CRUZE. WHILE DRIVING, THE CONTACT ATTEMPTED TO DEFROST THE FRONT WINDSHIELD.; HOWEVER, THE WINDSHIELD WIPERS BECAME INOPERABLE AND MALFUNCTIONED. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC WHERE IT WAS DIAGNOSED THAT THE WINDSHIELD WIPER MOTOR NEEDED TO BE REPLACED. THE VEHICLE WAS REPAIRED. THE DEALER WAS NOT CONTACTED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 64,000.

11/29/2017
Components: UNKNOWN OR OTHER,ELECTRONIC STABILITY CONTROL
Incident Date: 11/10/2017
Crash: No
Fire: No
Vehicle Identification Number: 1G1PD5SBXE7******
Summary

MY CAR HAS RECENTLY STARTED TO HAVE THE RADIO TO TURN ON AND OFF RANDOMLY. SOMETIMES MORE SO WHEN I PUSH MY BRAKES. ALSO OCCASIONALLY GET A SERVICE STABILLTRAK WARNING THAT FLASHES AND GOES AWAY. FROM WHAT I CAN READ ONLINE, OTHERS HAVE THIS PROBLEM WITH NO SOLUTION. SOME SITUATIONS HAVE GOTTEN BAD AND I WANT TO AVOID THAT AT ALL COSTS AND GET THIS FIXED, OR FIGURE OUT IF I HAVE TO TRADE IT IN AND GET A NEW VEHICLE.

11/27/2017
Components: ENGINE
Incident Date: 03/24/2016
Crash: No
Fire: No
Vehicle Identification Number: 1G1PE5SB3E7******
Summary

TL* THE CONTACT OWNS A 2014 CHEVROLET CRUZE. WHILE DRIVING AT AN UNKNOWN SPEED, THE CHECK ENGINE WARNING INDICATOR ILLUMINATED CONTINUOUSLY AND CAUSED THE VEHICLE TO STALL. THE VEHICLE WAS TOWED TO MORGAN PONTIAC (2295 AUTOPLEX DRIVE, BOSSIER, LA 71111) WHERE IT WAS DIAGNOSED THAT THE HEAD GASKET NEEDED TO BE REPLACED. THE VEHICLE WAS REPAIRED, BUT THE FAILURE RECURRED TWO WEEKS LATER. THE VEHICLE WAS TOWED BACK TO MORGAN PONTIAC WHERE IT WAS DIAGNOSED THAT THE RADIATOR CAP WAS LEAKING AND NEEDED TO BE REPLACED. THE VEHICLE WAS REPAIRED, BUT THE FAILURE PERSISTED. THE VEHICLE WAS TOWED BACK TO THE DEALER WHERE IT WAS DIAGNOSED THAT THE MOTOR NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURES. THE APPROXIMATE FAILURE MILEAGE WAS 33,000.

11/19/2017
Components: ELECTRICAL SYSTEM
Incident Date: 11/19/2017
Crash: No
Fire: No
Vehicle Identification Number: 1G1PA5SHXE7******
Summary

KEY GETS STUCK IN THE IGNITION. BATTERY IS NOT DEAD. IF THE KEY IS TURNED FAST YOU MAY REMOVE IT FROM THE TUMBLER BUT IF IT IS TURN TOWARDS THE OFF POSITION SLOWLY THE LOCKING MECHANISM RETURNS TO THE RETRACTED STAGE AND WON'T ALLOW THE KEY TO BE REMOVED. I CAN MANUALLY REMOVE THE KEY BY PULLING THE LOCK MECHANISM FORWARD WHILE TURNING THE KEY TO THE OFF POSITION.

11/09/2017
Components: VISIBILITY/WIPER
Incident Date: 11/08/2017
Crash: No
Fire: No
Vehicle Identification Number: 1G1PH5SB9E7******
Summary

WHILE DRIVING THE LEFT (DRIVE SIDE) WIPER STOPPED WORKING. RIGHT (PASSENGER SIDE) CONTINUED TO WORK WITHOUT ISSUE. AFTER LOOKING INTO THE ISSUE I FOUND THAT THE ARM CONNECTING THE MOTOR TO THE WIPE ARM BROKE FROM THE BALL JOIN. I BELIEVE THIS PIECE IS CALLED THE WIPER TRANSMISSION.

11/09/2017
Components: STEERING
Incident Date: 11/09/2017
Crash: No
Fire: No
Vehicle Identification Number: 1G1PE5SB1E7******
Summary

AT HIGHWAY SPEEDS IT WILL START TO DRIFT TO THE LEFT. WHEN I GO TO GIVE IT A SLIGHT CORRECTION IT FEELS LIKE THE STEERING WHEEL STICKS AND THAT THE STEERING HAS DISENGAGED. WITH A BIT MORE PRESSURE THE STEERING ENGAGES. THIS HAPPENS ALL THE TIME.

10/23/2017
Components: VISIBILITY/WIPER
Incident Date: 10/23/2017
Crash: No
Fire: No
Vehicle Identification Number: 1G1PA55HXE7******
Summary

MY DRIVE SAID WINDSHIELD WIPER STOPPED WORKING AS I WAS DRIVING TO WORK IN THE POURING RAIN. I HAD TO PUT ON MY HAZARDS AND DRIVE SLOWLY TO FIND A PARKING LOT. VERY DANGEROUS.

10/23/2017
Components: VISIBILITY/WIPER
Incident Date: 10/23/2017
Crash: No
Fire: No
Vehicle Identification Number: 1G1PA5SHXE7******
Summary

I WAS DRIVING TO WORK THIS MORNING AND MY DRIVER'S SIDE WINDSHIELD WIPER STOPPED WORKER IN THE POURING RAIN AND IT WAS DARK OUTSIDE, I WAS DOING 45 AND COULDN'T SEE. I HAD TO PUT ON MY HAZARDS SLOW DOWN AND FIND A PARKING LOT TO PULL INTO. I MISSED WORK, AND HAD TO WAIT FOR DAYLIGHT, AND DRIVE SLOW SO I COULD MAKE IT HOME.

10/18/2017
Components: STEERING,INTERIOR LIGHTING
Incident Date: 10/16/2017
Crash: No
Fire: No
Summary

TL* THE CONTACT OWNS A 2014 CHEVROLET CRUZE. WHILE DRIVING VARIOUS SPEEDS, THE RADIO AND THE INTERIOR LIGHTING IN THE VEHICLE FLICKERED. IN ADDITION, THE STEERING WHEEL CEASED AND THE POWER STEERING WARNING INDICATOR ILLUMINATED INTERMITTENTLY. THE VEHICLE WAS TAKEN TO HYUNDAI OF SILISBEE (1275 U.S. 96F BUSINESS, SILISBEE, TX 77656), BUT THE CAUSE OF THE FAILURE WAS UNDETERMINED. THE VEHICLE WAS NOT REPAIRED AND THE FAILURE RECURRED THREE TIMES. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 57,168. THE VIN WAS NOT PROVIDED.

10/18/2017
Components: VEHICLE SPEED CONTROL
Incident Date: 10/30/2015
Crash: No
Fire: No
Vehicle Identification Number: 1G1PC5SB5E7******
Summary

IN OCTOBER 2015, I WAS COMING OUT OF THE CAR WASH AND WHEN I PUT THE CAR IN DRIVE IT IMMEDIATELY ACCELERATED VERY FAST. I THEN STEPPED ON THE BRAKE, BUT IT WOULD NOT STOP. IT WAS GOING SO FAST THAT I COULD NOT STEER IT. I WENT THROUGH THE PARKING LOT, OVER SPEED BUMPS, OVER A CURB, THROUGH A ROW OF BUSHES AND WENT UP IN THE AIR INSTEAD OF GOING DOWN THE HILL, AND THE CAR DROPPED VERY HARD IN THE TURN LANE OF A 4-LANE HIGHWAY IN FRONT OF THE CAR WASH. THE ONLY DAMAGE I SAW WAS THE FRONT AND REAR TIRE ON THE DRIVERS SIDE WERE FLAT AND HAD A HUGE HOLE IN THEM. TIRES.

10/16/2017
Components: ELECTRICAL SYSTEM
Incident Date: 10/14/2017
Crash: No
Fire: No
Vehicle Identification Number: 1G1PA5SG0E7******
Summary

RADIO SHUTS OFF INTERMITTENTLY AND THE STABILITY TRACK WARNING COMES ON. RADIO WILL RESUME AND WARNING WILL GO AWAY WITHIN A SECOND OR TWO. GENERALLY CAN BE RECTIFIED BY SHUTTING THE CAR OFF AND TURNING IT BACK ON.

10/04/2017
Components: FUEL/PROPULSION SYSTEM
Incident Date: 05/01/2017
Crash: No
Fire: No
Vehicle Identification Number: 1G1PC5SB4E7******
Summary

MY CAR IS A 2014 CHEVROLET CRUZE AND ONLY HAD 17,000 MILES ON IT WHEN MY FUEL PUMP WENT OUT WHILE I WAS DRIVING DOWN A BUSY STREET AT NIGHT. BEFORE THAT HAPPENED I NOTICED FOR SEVERAL DAYS BEFORE THAT MY GAS WAS BURNING UP AT AN ALARMING RATE. NOT EVEN GETTING 25 MILES WHEN I HAD PUT $20.00 IN TANK. THE DAY THIS HAPPENED I LEFT MY HOUSE WHERE I WAS PARKED IN THE GARAGE, MY FIRST STOP WAS A GAS STATION. UPON LEAVING THERE I MADE IT HALF A BLOCK AND CAR DIED IN THE MIDDLE OF TRAFFIC. I COULD NOT GO ANYWHERE JUST DEAD. TRIED THE BATTERY, TRIED TO JUMP IT BUT NOTHING WORKED, SO I HAD IT TOWED HOME.. THE NEXT DAY I CALLED THE DEALERSHIP AND THEY TOWED IT TO THE DEALERSHIP. THEY HAD MY CAR FOR A COUPLE DAYS BEFORE THEY TOLD ME I HAD SOMETHING IN MY GAS, SENT ME A PICTURE OF THIS MEASURING CUP WITH 2 DIFFERENT SEPARATED LIQUIDS IN IT. ONE CLEAR AND ONE LIGHT BROWN. SAID IT WOULD BE $1013. AND CHANGE TO FIX THIS PROBLEM AND SINCE IT WAS VANDALISM IT WAS NOT UNDER WARRANTY. I WAS VERY UPSET SO HE SUGGESTED I CALL INSURANCE AND CLAIM THROUGH THEM. WENT BACK AND FORTH WITH THEM TRYING TO FIGURE OUT WHEN THE INSURANCE ADJUSTER WAS GOING TO BE THERE. 2 WEEKS WENT BY AND I WAS STILL PAYING FOR A CAR RENTAL AND THEY HADN'T STARTED ON MY CAR YET. INSURANCE ADJUSTER CAME OUT AND SAID THEY WOULD COVER IF IT WAS VANDALISM BUT HE DIDN'T THINK IT WAS VANDALISM. I DIDN'T EITHER SINCE I WAS PARKED IN THE GARAGE AND I WAS HAVING FUEL PROBLEMS BEFORE. SO MY DEDUCTIBLE WAS KIND OF HIGH AND INSURANCE SAID IT WASN'T WORTH IT TO COVER FOR THAT LITTLE BIT OF MONEY AND I AGREED. IT TOOK THEM LONGER THAN 2 WEEKS TO FIX IT. THEY SAID THE BAD FUEL MADE THE FUEL PUMP GO OUT, AND I'M NOT SO SURE BECAUSE TONS OF PEOPLE COMPLAIN ABOUT THE FUEL PUMP IN DIFFERENT ONLINE FORUMS. I'D LIKE TO KNOW IF THERE IS MORE PEOPLE COMPLAINING OF THIS. UPLOADED 2 PHOTOS AND ALSO HAVE PAPERWORK INFO FROM INSURANCE.

10/03/2017
Components: ENGINE
Incident Date: 09/12/2017
Crash: No
Fire: No
Vehicle Identification Number: 1G1PA5SH0E7******
Summary

I HAPPEN TO CHECK UNDER MY HOOD TO SEE WHY I WASN'T GETTING ANY HEAT IN MY CAR. I THEN CAME TO REALIZE THAT THERE WASN'T ANY COOLANT, WHEN I WAS THERE ONE 10 DAYS PRIOR AT THE DEALERSHIP TO GET MY OIL CHANGED AND THE PAPER STATED THAT ALL FLUIDS WERE CHECKED. I THEN NOTIFIED THE DEALERSHIP, AND PUT SOME COOLANT IN MY CAR SO I WOULDN'T CAUSE ANY DAMAGE TO THE MOTOR. THEY CHECK IT, CLAIMED THERE WASN'T ANYTHING GOING ON WITH IT. AND SENT ME HOME. I THEN HAD A COWORKER TELL ME THAT WHAT I WAS DESCRIBING WAS MY WATER PUMP. I THEN NOTIFIED THE DEALERSHIP AGAIN THAT I WAS HAVING THE SAME ISSUES, AND THAT I AM NOW SMELLING COOLANT IN THE CAR AND MY CAR ACT LIKE ITS READY TO STALL.. THEY GOT ME BACK IN AND CHECKED WHAT I WAS COMPLAINING ABOUT. THEY FOUND OUT I WAS RIGHT IT WAS THE WATER PUMP.. I HAD FOUND A RECALL ABOUT THIS WHOLE THING AND SHOWED THEM, AND BECAUSE THEY CHECKED BY VIN NUMBER MY CAR DIDN'T HAVE THIS RECALL BUT MY CAR SHOULD HAVE. IT WAS FOR THE 1.4 ENGINE, NOT MY 1.8. I HAD MY WATER PUMP REPLACED, MY THERMOSTAT AND I AM STILL HAVING ISSUES. THIS CAR IS ONLY 3 YEARS OLD AND SHOULDN'T HAVE THESE PROBLEMS SO EARLY. GM NEEDS TO DO SOMETHING FOR ALL CRUZE OWNERS CAUSE I AM TIRED OF SPENDING OVER 600 DOLLARS AND STILL HAVING ISSUES.

10/02/2017
Components: ELECTRICAL SYSTEM
Incident Date: 09/21/2017
Crash: No
Fire: No
Vehicle Identification Number: 1G1PA55H2E7******
Summary

THE POWER STOPPED AND THE CAR COASTED THEN STARTED AGAIN. THE RADIO WENT OFF LOST POWER THEN CAME BACK ON. WE HAVE STOPPED USING THE RADIO. WE ARE AFRAID WE WILL LOSE POWER IN TRAFFIC AND HAVE A ACCIDENT. WE WERE DRIVING DOWN A COUNTRY ROAD GOING ABOUT 25 TO 30 MPH

10/02/2017
Components: ENGINE
Incident Date: 09/15/2017
Crash: No
Fire: No
Vehicle Identification Number: 1G1PE5SB6E7******
Summary

A WARNING TO CHEVY CRUZE OWNER'S MYSELF OWNING ONE, I NOTICED THE CAR LOSING ACCELERATION AND AT CERTAIN TIMES, MISFIRING FROM A CYLINDER, TO SUM IT UP, I RAN THE OBD CODE AND GOT CODE # P0304 WHICH IS ENGINE MISFIRING. I ENDED UP WAITING UNTIL THE CAR WAS COLD AND REMOVED THE T30 SCREWS TO ACCESS THE SPARK PLUGS, THE COIL PACK'S RUBBER BOOTS WERE MELTED ONTO MY SPARK PLUGS, I HAVE TAKE SUPER CARE OF THE CAR AND I NEVER WOULD OF THOUGHT OF THE COIL PACK HAVING A SERIOUS ISSUE, THIS IS DEFINITELY SOMETHING OWNER'S SHOULD BE AWARE OF. I HOPE THIS CAN GET LOOKED INTO AND A RECALL WOULD BE A HELPFUL OPTION, THOSE COIL PACKS SHOULD BE MADE DIFFERENTLY OR MAKE SOMETHING MORE DURABLE THAN PLASTIC BOOTS. THIS PROBLEM STARTED A FEW WEEKS BACK, IT WOULD RUN FINE FOR ALMOST A HALF HOUR AND THEN IT STARTED CHUGGING AND AT TRAFFIC LIGHTS, IT HAD NO POWER TO MOVE, PROCESS OF ELIMINATION WAS A CODE FOR THE BAROMETRIC PRESSURE SENSOR, SO I STARTED THERE FIRST ONLY BECAUSE IT WAS CHEAPER, ONCE I GOT A CONFIRMED CODE OF CYLINDER'S MISFIRING THAT'S WHEN WE TOOK AN IN DEPTH LOOK AT THE SPARK PLUGS, I HAD TO REPLACE THE COIL PACK AND I DID 4 NEW SPARK PLUGS.

09/22/2017
Components: STEERING
Incident Date: 09/08/2017
Crash: No
Fire: No
Vehicle Identification Number: 1G1PF5SB9E7******
Summary

TL* THE CONTACT OWNS A 2014 CHEVROLET CRUZE. WHILE DRIVING 25 MPH, THE STEERING WHEEL FAILED TO TURN LEFT OR RIGHT WITHOUT WARNING. THE CONTACT PULLED THE VEHICLE OVER TO THE SIDE OF THE ROAD. THE CONTACT TURNED OFF, RESTARTED THE ENGINE, AND THE VEHICLE RETURNED TO NORMAL. THE VEHICLE WAS TAKEN TO THE DEALER (TITUS-WILL CHEVROLET BUICK, 2580 N NATIONAL AVE, CHEHALIS, WA 98532). THE DEALER STATED THAT THE VIN WAS NOT INCLUDED IN THE RECALL. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOT CONTACTED. THE APPROXIMATE FAILURE MILEAGE WAS 55,745.

09/21/2017
Components: STEERING,ELECTRICAL SYSTEM
Incident Date: 07/02/2017
Crash: No
Fire: No
Vehicle Identification Number: 1G1PA5SH6E7******
Summary

TL* THE CONTACT OWNS A 2014 CHEVROLET CRUZE. WHILE DRIVING 70 MPH, THE STEERING WHEEL REQUIRED EXCESSIVE FORCE TO TURN AND THE POWER STEERING WARNING INDICATOR ILLUMINATED. THE CONTACT PULLED THE VEHICLE OVER TO THE SIDE OF THE ROAD, TURNED OFF THE VEHICLE, RESTARTED THE ENGINE, AND THE VEHICLE RETURNED TO NORMAL. THE VEHICLE WAS TAKEN TO THE DEALER (PERFORMANCE CHEVROLET, 3222 BEVERLY PIKE, ELKINS, WV 26241), BUT THE CAUSE OF THE FAILURE COULD NOT BE DIAGNOSED. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE FAILURE RECURRED SEVERAL OTHER TIMES. THE VEHICLE WAS TAKEN TO THE SAME DEALER AGAIN WHERE IT WAS DIAGNOSED THAT THE NEGATIVE BATTERY WIRE NEEDED TO BE TIGHTENED. THE VEHICLE WAS REPAIRED, BUT THE FAILURE RECURRED. THE VEHICLE WAS TAKEN TO THE SAME DEALER THE THIRD TIME WHERE IT WAS DIAGNOSED THAT THE BATTERY NEEDED TO BE REPLACED. THE VEHICLE WAS REPAIRED, BUT THE FAILURE STILL RECURRED. THE MANUFACTURER WAS CONTACTED AND STATED THAT THEY WOULD CALL THE CONTACT BACK, BUT THE CONTACT DID NOT RECEIVE ANY CALLS. THE APPROXIMATE FAILURE MILEAGE WAS 70,000.

09/19/2017
Components: VISIBILITY/WIPER
Incident Date: 09/19/2017
Crash: No
Fire: No
Vehicle Identification Number: 1G1PA5SH0E7******
Summary

DRIVER SIDE WIPER COMPLETELY STOPPED WORKING FOR NO REASON ON A RAINY DAY WHILE DRIVING

09/15/2017
Components: STRUCTURE,SERVICE BRAKES,FUEL/PROPULSION SYSTEM
Incident Date: 08/17/2017
Crash: No
Fire: Yes
Vehicle Identification Number: 1G1PC5SB1E7******
Summary

THE CAR WAS TAKEN IN TO BE ROUTINELY SERVICED AND IT WAS NOTICED THAT THERE WAS AN OIL LEAK. THE DEALERSHIP ONLY PROVIDE A TEMPORARY FIX. TRYING TO GET AN APT AS A FOLLOWUP WAS POINTLESS, BECAUSE THE DEALERSHIP INDICATED THAT THEY WERE BUSY. WELL, THE CAR CAUGHT FIRE AND THE SERV ICE DEPT. REFUSED TO ACKNOWLEDGE THAT THERE WAS A PROBLEM AND THAT THEY WERE TOO BUSY THE CAR WAS BEING DRIVEN ON A HIGHWAY, THERE WAS A POPPING SOUND, AND THEN THE CAR CAUGHT FIRE.

09/13/2017
Components: ELECTRICAL SYSTEM,UNKNOWN OR OTHER
Incident Date: 09/13/2017
Crash: No
Fire: No
Vehicle Identification Number: 1G1PC5SB3E7******
Summary

VEHICLE HAS BEEN POPPING UP SERVICE STABIL TRAK - HOWEVER DEALERSHIP AND ONSTAR HAS RAN DIAGNOSTICS NO CODES POPULATE- HAVE EXPERIENCE RADIO SHUTTING OFF AND LOSING CONTROL OF VEHICLE - THERE HAS BEEN SEVERAL ARTICLES ABOUT THIS ISSUE WITH 2011-2015 CHEVY CRUZE. AFRAID WHATEVER THIS ISSUE IS WILL CAUSE HARM TO OTHER PEOPLE THIS IS NOT A SINGLE PERSON ISSUE EVERYONE WITH THIS MODEL IS COMPLAINING ABOUT THE SERVICE STABIL TRAK THIS NEEDS TO BE LOOK INTO. DRIVING IN MOTION TURNING CORNER LOSING CONTROL OF STEERING FOR A BRIEF SECOND - POWER RADIOS SHUTTING OFF AND DASHBOARD BLINKS WITH ALL LIGHTS. THIS CAR IS AT 67K MILES

09/10/2017
Components: STEERING
Incident Date: 09/07/2017
Crash: No
Fire: No
Vehicle Identification Number: 1GYEK63N02R******
Summary

MY WIFE AND I ARE DRIVING HOME FROM WORK AND ON EVERY LEFT TURN WE MAKE THE STEERING LOCKS UP AND THE STABILITY TRACK LIGHT COMES ON AND ALL POWER GOES OFF FOR A BRIEF MOMENT. I LOSE TOTAL CONTROL OF VEHICLE AND HAVE TO SLAM ON BREAKS TO KEEP FROM SWERVING INTO OTHER LANES. THIS IS NOT A HEALTHY LOOK. THIS HAPPENED 9/7/17. I AM AFRAID TO DRIVE MY VEHICLE CAUSE IN FEAR OF HURTING SOMEONE. I AM A LYFT DRIVER AND CANNOT TAKE A CHANCE OF GETTING A CUSTOMER HURT. THIS PROBLEM REALLY NEEDS TO BE FIXED. I HAVE HAD MY CAR FOR A YEAR AND 4 DAYS AND SHOULD NOT BE GOING THROUGH THESE PROBLEMS. I AM DRIVING A 2014 CHEVY CRUZE. THIS IS A VERY HAZARDOUS PROBLEM AND COULD REALLY GET SOMEONE HURT THIS NEEDS TO BE RECTIFIED BY CHEVY. MY WIFE AND I WERE TRAVELING ON PRESTON RD TO HWY 380 TRAVELING FROM PLANO TO AUBREY TX. WHEN THIS INCIDENT OCCURRED WITH US.

08/26/2017
Components: UNKNOWN OR OTHER
Incident Date: 04/22/2017
Crash: No
Fire: No
Vehicle Identification Number: 1G1PC5SB8E7******
Summary

WHEN THE AIR IS ON THERE IS PART OF THE ENGINE THAT SQUEAKS/WHISTLES. IT CONCERNS ME WITH DRIVING. I HAVE TAKEN IT TO SEVERAL DEALERSHIPS AND THEY CAN NOT FIND ANYTHING WRONG WITH IT. IT IS VERY ANNOYING AND WOULD LOVE TO KNOW WHAT IS WRONG WITH MY BRAND NEW CAR!

08/22/2017
Components: VISIBILITY/WIPER
Incident Date: 08/22/2017
Crash: No
Fire: No
Summary

WHILE DRIVING THROUGH THICK FOG, I TURNED THE WHIPERS ON TO WIPE AWAY SWEET FROM THE WINDOW. THE DRIVERS SIDE WIPER WENT UP, AND JUST STUCK THERE. I PULLED OVER AND WAS ABLE TO LOWER THE BLADE, BUT THAT WIPER WILL NOT WORK.

08/20/2017
Components: FUEL/PROPULSION SYSTEM
Incident Date: 07/12/2017
Crash: No
Fire: No
Vehicle Identification Number: 1G1PF5SB0E7******
Summary

THE FUEL GAUGES, BOTH DIGITAL AND ANALOG, SHOWED THAT THE DISTANCE TO EMPTY WAS 70 MILES. ACTUALLY, THERE WAS NO GASOLINE LEFT IN THE TANK AND THE VEHICLE CAME TO A STOP ON THE HIGHWAY. THIS HAPPENED TWICE. AFTER THE FIRST TIME, THE VEHICLE WAS TOWED TO THE DEALER, WEST HERR CHEVROLET IN BUFFALO, NY, WHICH DESCRIBED THE PROBLEM AS RUNNING OUT OF GASOLINE. THE FUEL GAUGES ARE DEFECTIVE. WHEN THE TANK WAS FILLED AFTER RUNNING OUT OF GASOLINE, THE GAUGES CONTINUED TO READ THAT THERE WAS ONLY 70 MILES TO EMPTY FOR AN ADDITIONAL 24 HOURS OR MORE.

08/11/2017
Components: TRACTION CONTROL SYSTEM,ENGINE
Incident Date: 08/09/2017
Crash: No
Fire: No
Vehicle Identification Number: 1G1PE5SB2E7******
Summary

TL* THE CONTACT OWNS A 2014 CHEVROLET CRUZE. THE CONTACT STATED WHILE DRIVING AT APPROXIMATELY 50 MPH, THERE WAS AN ABNORMAL NOISE COMING FROM THE FRONT OF THE VEHICLE. THE CHECK ENGINE AND TRACTION CONTROL WARNING INDICATORS ILLUMINATED. A LOCAL DEALER WAS NOT CONTACTED. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS APPROXIMATELY 30,000.

08/10/2017
Components: ELECTRICAL SYSTEM,ENGINE
Incident Date: 08/03/2017
Crash: No
Fire: Yes
Vehicle Identification Number: 1G1PC5SB0E7******
Summary

TL* THE CONTACT OWNED A 2014 CHEVROLET CRUZE. WHILE THE VEHICLE WAS STATIONARY, IT CAUGHT FIRE. WHILE DRIVING VARIOUS LOW SPEEDS, THE AIR CONDITIONER SHUT OFF WITHOUT WARNING. WHEN THE CONTACT TURNED THE AIR CONDITIONER BACK ON, SMOKE ENTERED INTO THE CABIN. THE CONTACT TURNED OFF THE VEHICLE AND OPENED THE HOOD, BUT THERE WAS NO SMOKE. UPON CLOSING THE HOOD, THE CABIN OF THE VEHICLE COMPLETELY FILLED WITH SMOKE AND THE CONTACT NOTICED A FLAME THAT IGNITED UNDER THE DASHBOARD TO THE RIGHT OF THE ACCELERATOR PEDAL. THE CONTACT CALLED THE POLICE AND FILED A POLICE REPORT. THE FIRE DEPARTMENT EXTINGUISHED THE FIRE. THE INTERIOR OF THE VEHICLE WAS DESTROYED. XCHANGE LEASING, AN UBER COMPANY, WAS CONTACTED ABOUT THE FIRE AND REFERRED THE CONTACT TO HER INSURANCE COMPANY. A DEALER WAS NOT CONTACTED. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE AND REQUESTED THAT THE VEHICLE BE INSPECTED BY A THIRD PARTY. THE FAILURE MILEAGE WAS 27,500.

08/07/2017
Components: ELECTRICAL SYSTEM
Incident Date: 08/02/2017
Crash: No
Fire: No
Vehicle Identification Number: 1G1PF5SB0E7******
Summary

TL* THE CONTACT OWNS A 2014 CHEVROLET CRUZE. ON SEVERAL OCCASIONS, THE CONTACT FOUND THAT THE FUEL GAUGE DISPLAYED THE INCORRECT FUEL INFORMATION. THE CONTACT RAN OUT OF FUEL TWICE DUE TO THE ISSUE. THE CONTACT STATED THAT IT TOOK 48 HOURS BEFORE THE GAUGE WAS ACCURATE. THE VEHICLE WAS TAKEN TO WEST HERR CHEVROLET OF WILLIAMSVILLE (LOCATED AT 8040 TRANSIT RD, WILLIAMSVILLE, NY 14221 (716) 406-6151) WHERE IT WAS DIAGNOSED, BUT THE FAILURE COULD NOT BE REPLICATED. THE DEALER STATED THAT THE VEHICLE NEEDED FUEL. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 40,000.

08/07/2017
Components: FUEL/PROPULSION SYSTEM
Incident Date: 08/07/2017
Crash: No
Fire: No
Vehicle Identification Number: 1G1PC5SB4E7******
Summary

CAR ONLY HAS 50,500 MILES ON IT. CHECK ENGINE LIGHT IS ON FOR GAS AIR INTAKE PROBLEMS AND MAYBE GASKET PROBLEMS. CAR WILL BE IDLE AT A LIGHT AND THE RPMS WILL REV UP AND DOWN CONSTANTLY. SEEN WHERE A LOT OF PEOPLE ARE HAVING THIS ISSUE WITH EVEN LESS MILES ON THEIR CARS. SHOULDN'T BE HAPPENING. $300.00 FIX QUOTE.

08/07/2017
Components: FUEL/PROPULSION SYSTEM
Incident Date: 08/07/2017
Crash: No
Fire: No
Vehicle Identification Number: 1G1PC5SB4E7******
Summary

VEHICLE RIDING NORMAL AND SUDDENLY STARTS DECELERATING. PUSHING ON GAS PEDAL ONLY MAKES CAR SLOW QUICKER. HAS OCCURRED 3 TIMES ON INTERSTATE HIGHWAYS AND ONCE ON CITY STREETS. HAVE BEEN BACK TO DEALER 3 TIMES UNDER WARRANTY WITH NO FIX. CAR HAS 33,175 MILES AND DEALER WANTS $99 TO "DRIVE IT AROUND AND SEE IF THEY CAN DETERMINE THE CAUSE". TO RESUME DRIVING YOU MUST STOP, SHIFT INTO NEUTRAL, AND GIVE ENGING A BIT OF GAS. THEN YOU CAN RESUME DRIVING NORMALLY. I SHIFTED INTO NEUTRAL WHILE DRIVING, BUT AGAIN WHEN I PUSHED ACCELERATOR THE SPEED DROPPED FASTER AGAIN. THE ELECTRONICS GIVE NO CODES OR LIGHTS AND 3 OCCURRENCES WERE AT HIGHWAY SPEED OF 60 MPH WITH NO ROOM TO MANEUVER OVER TO SIDE OF ROAD. TODAY I NEARLY HAD MULTIPLE CARS BEHIND ME CRASH AS THEY BRAKED OR SWERVED TO MISS ME. DEALER IS MARHOFERCHEVROLET IN STOW, OHIO.

08/03/2017
Components: FUEL/PROPULSION SYSTEM
Incident Date: 02/01/2016
Crash: No
Fire: No
Vehicle Identification Number: 1G1PC5SB7E7******
Summary

LETTER DATED 2/17 SAYING THAT ACCELERATOR PEDAL COULD BREAK OFF AND ENGINE WOULD STALL. THE CONSUMER REQUESTED THAT THE VEHICLE BE REPAIRED UNDER MANDATORY RECALL. UPDATED 09/14/2017*JS THE CONSUMER REQUESTED A STATUS UPDATE ON THE VEHICLE'S RECALL. UPDATED 09/20/2017*JS

08/01/2017
Components: POWER TRAIN,ENGINE
Incident Date: 07/26/2017
Crash: No
Fire: No
Vehicle Identification Number: 1G1PC5SBXE7******
Summary

"TAKARA RECALL" MY 14 CHEVY CRUZE TURBO WHEN OUT, THERE IS A RECALL ON SOME OF THE 14 CHEVY CRUZE BUT THE CUT OFF DATE WAS IN MARCH AND MY CAR WAS MANUFACTURED IN JUNE. CAR HAS TOTALED LOSS OF POWER AND STARTING TO SMELL OIL BURNING

07/26/2017
Components: VISIBILITY/WIPER
Incident Date: 07/06/2017
Crash: No
Fire: No
Vehicle Identification Number: 1G1PD5SB1E7******
Summary

AT AROUND 4,800 MI MY FRONT PASSENGER WINDOW WAS ROLLED DOWN AND UPON TRYING TO ROLL UP, IT FAILED TO DO SO. ABOUT 1 WEEK LATER, THE FRONT DRIVER SIDE WINDOW DID THE EXACT SAME THING. I WAS ABLE TO PULL BOTH WINDOWS UP IN THE CLOSED POSITION. DURING COMMON FREEWAY DRIVE THE REGULAR SHAKING CAUSES THE WINDOWS TO OPEN SLIGHTLY, THIS IS NOT THE ISSUE. HOWEVER, DURING ONE SPECIFIC DRIVE, THE DRIVER WINDOW SLIPPED OUT OF THE REAR WEATHERSTRIPPING AND THE TOP REAR CORNER OF THE WINDOW WAS PROTRUDING UP AND OUT. THE CONCERN OF MY DRIVERS' WINDOW GLASS FLYING OUT WAS SCARY AND I HAD TO HOLD IT IN PLACE WITH ONE HAND AND DRIVE WITH THE OTHER UNTIL IT WAS SAFE TO PULL OVER AND TRY TO PLACE IT BACK IN. IF I WERE TO LEAVE THE WINDOWS DOWN, IT SIGNIFICANTLY RAISES THE POSSIBLY OF THEFT. I FEEL THIS IS A GOOD CONCERN TO REPORT AS I WAS AFRAID FOR MY SAFETY AND THE SAFETY OF OTHERS ON THE ROAD.

07/22/2017
Components: POWER TRAIN
Incident Date: 07/21/2017
Crash: No
Fire: No
Vehicle Identification Number: 1G1PC5SB3E7******
Summary

WHILE DRIVING TRYING TO ACCELERATE CARS HESITATES THAN DRIVES NORMALLY DEALER CLAIMS CAR IS FINE WAS CHECK BY THEIR MECHANIC BEFORE BEING SOLD. WHEN DRIVING ON FREEWAY TO CHANGE LANES CAR HESITATES WHEN TRYING TO ACCELERATE. FEELS LIKE POWER IS DELAYED.

07/17/2017
Components: STEERING,ELECTRICAL SYSTEM,ELECTRONIC STABILITY CONTROL
Incident Date: 06/30/2017
Crash: No
Fire: No
Vehicle Identification Number: 1G1PC5SBOE7******
Summary

WHILE DRIVING MULTIPLE TIMES THE "SERVICE POWER STEERING" MESSAGE APPEARED ON THE DASH. THE STEERING WHEEL BECAME TIGHT AND AS I TURNED THE CAR JERKED OUTWARD ALMOST CAUSING ME TO HIT OTHER VEHICLE. ALSO THE MESSAGE "OPEN, THEN CLOSE DRIVER WINDOW" APPEARS FREQUENTLY. THE RADIO AND SPEEDOMETER FLICKERS ON AND OFF AT TIMES. I BELIEVE THAT THERE IS AN ELECTRICAL ISSUE BUT THE THE SPECIFIC AREA IS UNKNOWN. ANOTHER INCIDENT OCCURRED THAT CAUSED THE CAR NOT TO START ON 7/172017

07/10/2017
Components: ENGINE
Incident Date: 04/21/2017
Crash: No
Fire: No
Vehicle Identification Number: 1G1BC5SM9G7******
Summary

TL* THE CONTACT OWNS A 2014 CHEVROLET CRUZE. THE VEHICLE WAS EQUIPPED WITH AN ENGINE CONTROL STOP/START SYSTEM. WHILE THE VEHICLE WAS STOPPED AT A TRAFFIC LIGHT WITH THE BRAKE PEDAL DEPRESSED, THE ENGINE CONTROL STOP FEATURE ACTIVATED. WHEN THE BRAKE PEDAL WAS RELEASED, THE VEHICLE FAILED TO RETURN TO THE START MODE. THE CONTACT STATED THAT THE VEHICLE WAS TURNED OFF AND RESTARTED AND THE VEHICLE OPERATED AS INTENDED. THE VEHICLE WAS TAKEN TO DON LEDFORD AUTOMOTIVE (LOCATED AT 4595 N. LEE HIGHWAY, CLEVELAND, TN 37312, TEL: (423) 709-8643) TO BE DIAGNOSED. THE CONTACT WAS INFORMED THAT THERE WAS NO FAULT CODE PRODUCED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOT CONTACTED OR NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 14,999.

07/09/2017
Components: ELECTRICAL SYSTEM
Incident Date: 02/01/2017
Crash: No
Fire: No
Vehicle Identification Number: 1G1P75SZ3E7******
Summary

THE BATTERY BEGAN INTERMITTENTLY DYING AFTER RECALL SERVICE. CAR WAS TAKEN BACK IN & I WAS ADVISED THAT THE BATTERY REQUIRED REPLACEMENT. IT'S 3 YEARS OLD...

06/29/2017
Components: ELECTRONIC STABILITY CONTROL
Incident Date: 06/10/2017
Crash: No
Fire: No
Vehicle Identification Number: 1G1PC5SB3E7******
Summary

CAR SHAKES WHEN BREAKING AT HIGH SPEEDS, CAR SOUND SYSTEM SHUTS OFF AND BLINKED NOISES STOP. ABS, EBRAKE LIGHT, AND TRACTION CONTROL LIGHT COME ON. SCREEN BEHIND WHEEL DISPLAYS "SERVICEABLE STABILITRAK" AND "SERVICE TRACTION CONTROL" MESSAGES. VEHICLE IS IN MOTION AND BRAKES ARE USUALLY BEING PRESSED. SHAKING OF VEHICLE HAPPENS ON THE HIGHWAY AND MESSAGES AND LIGHT APPEAR WHILE ON CITY STREETS.

06/23/2017
Components: POWER TRAIN,ELECTRICAL SYSTEM
Incident Date: 06/01/2017
Crash: No
Fire: No
Vehicle Identification Number: 1G1PC5SBXE7******
Summary

NO CRANK OR START 13 BODY CONTROL MODULE CODES,CONTROL MODULE BAD OR WIRING SHORT.

06/19/2017
Components: SERVICE BRAKES
Incident Date: 06/15/2017
Crash: No
Fire: No
Vehicle Identification Number: 1G1PC5SB2E7******
Summary

TL* THE CONTACT OWNS A 2014 CHEVROLET CRUZE. WHILE THE VEHICLE WAS IN REVERSE, WITH THE BRAKE PEDAL DEPRESSED, THE BRAKE PEDAL BECAME DIFFICULT TO DEPRESS AND FAILED TO STOP THE VEHICLE. THE FAILURE RECURRED EACH TIME THE BRAKE PEDAL WAS DEPRESSED. THE VEHICLE WAS TAKEN TO PADDOCK CHEVROLET (LOCATED AT 3232 DELAWARE AVE KENMORE, NY 14217) WHERE IT WAS DIAGNOSED THAT THE BRAKE VACUUM PUMP AND PIPE ASSEMBLY WERE MISSING FROM THE VEHICLE AND COULD NOT BE REPAIRED UNDER THE WARRANTY DUE TO THE MISSING PART. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 28,800.

06/15/2017
Components: STEERING,ELECTRICAL SYSTEM,ELECTRONIC STABILITY CONTROL
Incident Date: 05/15/2017
Crash: Yes
Fire: No
Vehicle Identification Number: 1G1PG5SB0E7******
Summary

MY WIFE HAD COME BACK FROM A DR. APPT. APPROX. 52 MILES AWAY FROM HER PLACE OF EMPLOYMENT ON MONDAY 5/15/17 AT APPROX. 1:15PM. AS SHE APPROACHED HER EMPLOYMENT, SHE MADE A LEFT TURN ON A SIDE STREET THAT SEPARATES TWO AUTO DEALERSHIPS, WHERE EMPLOYEES PARK ON THE SIDE OF THE STREET. SHE NOTICED AN EMPTY PARKING SPOT ON THE OPPOSITE SIDE OF THE STREET AND DECIDED TO MAKE A U-TURN TO PARK THERE. AS SHE SLOWED DOWN TO ATTEMPT THE U-TURN, SHE MADE A SLIGHT LEFT TO BEGIN THE U-TURN AND AT THAT MOMENT ALL THE VEHICLE'S WARNING LIGHTS ON THE DASH LIT UP, THE MESSAGE CENTER SCREEN LOCATED AT THE CENTER OF THE CLUSTER ON THE DASH READ "STABILINK SYSTEM DISABLED" AND HAD LOST ALL POWER STEERING. UPON LOSING STEERING, THE STEERING WHEEL SNAPPED BACK AND BROKE HER WRIST IN TWO PLACES. THE LOSS OF STEERING RESULTED IN OUR VEHICLE SLIGHTLY IMPACTING THE VEHICLE PARKED TO HER IMMEDIATE RIGHT. I (HER HUSBAND) ARRIVED LITERALLY MINUTES AFTER THE LOSS OCCURRED, TRIAGED HER ARM AND NEEDED TO MOVE THE VEHICLE OUT OF THE STREET. UPON ENTERING THE VEHICLE, IT WAS STILL RUNNING AND HAD NOTICED ALL THE DASH AND VEHICLE WARNING LIGHTS ON, INCLUDING THE "STABILINK DISABLED" MESSAGE ON THE DASH. AS I BEGAN TO DRIVE IT APPROX. 20 YARDS TO AN EMPTY PARKING SPACE, THE VEHICLE HAD NO POWER STEERING YET IT WAS RUNNING. APPROX. 9 HOURS LATER, I HAD GONE BACK TO THE VEHICLE TO ATTEMPT TO DRIVE IT TO A LOCAL BODY SHOP TO STORE IT AND UPON STARTING THE VEHICLE, ALL SYSTEMS WERE RUNNING AGAIN, NO WARNING LIGHTS WERE PRESENT ON THE DASH AND THE POWER STEERING HAD BEEN RESTORED. I ATTEMPTED TO FIND ANY INDICATION OF A PROBLEM THRU THE MESSAGE CENTER WITHOUT SUCCESS. I FILED AN INSURANCE CLAIM ON APPROX. 5/19, HAD THE VEHICLE PRESERVED FOR EVIDENCE AND IS NOW CURRENTLY STORED AND NOT MOVED AT THE BODY SHOP. AS OF 6/15, INJURY SCIENCES LLC IS SCHEDULED TO PLUG INTO THE ECU OR DATA EVENT RECORDER.

06/12/2017
Components: ELECTRICAL SYSTEM,EXTERIOR LIGHTING
Incident Date: 10/14/2016
Crash: No
Fire: No
Vehicle Identification Number: 1G1PK5SB2E7******
Summary

ELECTRICAL. HEAD LIGHTS GO OFF FOR NO REASON STAY OFF FOR ABOUT 5 MIN COME BACK ON CAR DOESN'T SHUT OFF OR GO DEAD

06/08/2017
Components: EXTERIOR LIGHTING
Incident Date: 08/05/2016
Crash: No
Fire: No
Vehicle Identification Number: 1G1PK5SB2E7******
Summary

TL* THE CONTACT OWNS A 2014 CHEVROLET CRUZE. WHILE DRIVING VARIOUS SPEEDS, THE HEADLIGHTS FAILED WITHOUT WARNING. THE CONTACT STATED THAT THE FAILURE PREVIOUSLY OCCURRED AND WAS REPAIRED; HOWEVER, THE FAILURE RECURRED. THE VEHICLE WAS TAKEN TO THE LOCAL DEALER (PRESTON HOOD CHEVROLET LOCATED ON 11325 CEDAR LAKE RD, BILOXI, MS, 39532), BUT WAS NOT DIAGNOSED DUE TO THE DIAGNOSTIC FEE. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE AND STATED THAT THE VIN WAS NOT INCLUDED IN ANY RECALLS. THE MANUFACTURER PROVIDED CASE NUMBER: 8-3011886244. THE FAILURE MILEAGE WAS 57,999.

06/07/2017
Components: AIR BAGS
Incident Date: 06/06/2017
Crash: Yes
Fire: No
Summary

TL* THE CONTACT OWNS A 2014 CHEVROLET CRUZE. WHILE STATIONARY, THE CONTACT'S VEHICLE WAS STRUCK FROM BEHIND AND CRASHED INTO ANOTHER VEHICLE. THE AIR BAGS DID NOT DEPLOY. A POLICE REPORT WAS FILED. THE CONTACT SUSTAINED INJURIES TO THE WRIST, ELBOW, AND NOSE, WHICH REQUIRED MEDICAL ATTENTION. THE VEHICLE WAS TOWED TO COLLISION KING OF HOUSTON, TEXAS. IT WAS NOT YET DETERMINED WHETHER OR NOT THE VEHICLE WAS DESTROYED. THE MANUFACTURER WAS NOT MADE AWARE OF THE CRASH. THE VIN WAS UNKNOWN. THE FAILURE MILEAGE WAS 43,000.

06/06/2017
Components: STEERING,ELECTRICAL SYSTEM,ELECTRONIC STABILITY CONTROL
Incident Date: 06/06/2017
Crash: No
Fire: No
Vehicle Identification Number: 1G1PC5SB4E7******
Summary

WHILE DRIVING ON THE HIGHWAY, ALL THE POWER WENT OFF AND THE STEERING SEIZED FOR A SHORT PERIOD AND THEN CAME BACK ON AND RESET ITSELF. THIS HAPPENED TWICE WITHIN 30 MINUTES. THIS ALSO OCCURRED WHEN BACKING OUT OF A DRIVEWAY WHERE ALL POWER WAS LOST AND THE STEERING WHEEL SEIZED UNTIL IT CAME BACK ON AND RESET ITSELF. THIS IS A VERY SERIOUS SAFETY ISSUE WHERE LIVES ARE AT STAKE AND FIND IT APPAULING THAT GM HAS NOT ISSUED A RECALL FOR THIS PROBLEM BUT RATHER ISSUING A SERVICE BULLETIN? THESE COMPLAINTS ARE ALL OVER THE INTERNET . . . OBVIOUSLY THIS IS A CRITICAL ISSUE FOR MANY CONSUMERS.

05/30/2017
Components: POWER TRAIN
Incident Date: 04/07/2017
Crash: No
Fire: No
Vehicle Identification Number: 1G1PD5SHXC7******
Summary

TRANSMISSION FAILED (3RD GEAR NOT WORKING) ON APRIL 7,2017. CAR HAD 70,384 MILES AT TIME OF FAILURE. CAR HAS A TRANSFERABLE 5YR/100,000 POWERTRAIN WARRANTY. BECAUSE THE INITIAL FAILURE WAS DIAGNOSED BY MY LOCAL LICENSED REPAIR FACILITY, GM WILL NOT HONOR POWERTRAIN WARRANTY UNTIL IT WAS VERIFIED BY A AUTHORIZED CHEVROLET DEALERSHIP. THAT VERIFICATION WAS PERFORMED TODAY, MAY 30, 2017... VEHICLE CURRENTLY HAS 74,000+/- MILES. WHEN I SPOKE BY PHONE WITH GM CUSTOMER SERVICE ON APRIL 24,2017, GM ASSIGNED A CHASE FILE AND SAID THAT UPON VERIFICATION OF THE FAILURE BY AN AUTHORIZED CHEVROLET DEALER, THEY (GM) WOULD WORK WITH ME TO DETERMINE A LEVEL OF MONETARY PARTICIPATION FOR THE REPAIR. I CALLED GM TODAY, UPON WORD FROM THE CHEVY DEALER THAT THEY DID INDEED VERIFY THE FAILURE OF THE TRANSMISSIONS 3RD GEAR. NOW, GM INFORMS ME THAT THEY WILL NOT HONOR THE WARRANTY AND ALL COSTS MUST BE COVERED BY THE VEHICLE OWNER. THIS IS NOT RIGHT. I AM ATTACHING A FILE OF THE RECEIPT FROM THE INITIAL EVALUATION PERFORMED AT MY LOCAL REPAIR SHOP.

05/22/2017
Components: ELECTRICAL SYSTEM
Incident Date: 05/22/2017
Crash: No
Fire: No
Vehicle Identification Number: 1G1P75SZ3E7******
Summary

THE ELECTRICAL SCREEN PORTION OF THE CAR RANDOMLY SHUTS OFF AND BLINKS BACK ON. FOR EXAMPLE, WHEN I'M UTILIZING THE SCREEN GPS. THE ENTIRE SCREEN WILL TURN OFF WITH NO WARNING. IT APPEARS TO RESET ITSELF. AS THE SCREEN TURNS BACK ON WITH THE "CHEVY" HOME SCREEN. IT HAPPENS BOTH WHEN THE VEHICLE IS STATIONARY (IE. JUST TURNED ON,) AS WELL AS WHEN I AM IN MOTION. THIS ISSUE HAS BEEN HAPPENING FOR OVER A YEAR, BUT HAS RECENTLY BECOME MORE FREQUENT- HAPPENING AT LEAST ONCE A WEEK.

05/21/2017
Components: UNKNOWN OR OTHER
Incident Date: 05/17/2017
Crash: No
Fire: No
Vehicle Identification Number: 1G1PC5SB8E7******
Summary

THE SUNROOF GLASS SPONTANEOUSLY EXPLODED WHILE DRIVING. GLASS RAINED DOWN ON ME WHILE I WAS DRIVING ON THE HIGHWAY. THE EXPLOSIVE SOUND ALMOST MADE ME LOSE CONTROL OF THE VEHICLE. CHEVROLET HAS A RECALL ON THE 2014 CRUZE FOR THE SUNROOF GLASS. THE RECALL SAYS THE GLASS THAT WAS INSTALLED IS SUPPOSEDLY TOO THIN AND MAY FAIL. THE DEALER SAYS THAT MY VIN IS NOT PART OF THE RECALL. I BELIEVE THAT THE SUNROOF GLASS RECALL NEEDS TO BE EXPANDED BECAUSE MY GLASS FAILED IN A SIMILAR MANNER TO THOSE UNDER THE RECALL. THE FAILED GLASS WAS BOWED UPWARD INDICATING THAT IT WAS AN INTERNAL FAILURE NOT A ROCK HITTING IT.

05/18/2017
Components: SERVICE BRAKES
Incident Date: 05/13/2017
Crash: Yes
Fire: No
Vehicle Identification Number: 1G1PA5SH9E7******
Summary

SATURDAY MAY 13 2017, 10:45 AM CLEAR, SUNNY SKIES, DRY ROAD. A VEHICLE THREE CARS AHEAD OF ME SUDDENLY STOPPED. THE OTHER VEHICLES IN FRONT OF ME SLAMMED ON THEIR BRAKES,AND WHEN I APPLIED MY BRAKES, NOTHING HAPPENED AND I ENDED UP RAMMING THE VEHICLE AHEAD OF ME. I WAS TRAVELING APPROXIMATELY 30 MPH, AND WAS A CAR -LENGTH FROM THE VEHICLE AHEAD OF ME. ALL VEHICLES WERE GOING STRAIGHT.

05/09/2017
Components: ELECTRICAL SYSTEM
Incident Date: 05/09/2017
Crash: No
Fire: No
Vehicle Identification Number: 1G1PC5SB3E7******
Summary

CAR ELECTRICAL SYSTEM PROBLEM 3 FAILURE DATE: 05/09/2017 THE RADIO DASHBOARD POWERS ON AND OFF (FREQUENTLY AT TIMES). IT APPEARED TO HAPPEN MORE WHEN THE CAR WAS STOPPED AT RED LIGHT. IT DIDN'T OCCUR OFTEN WHEN THE CAR WAS ON THE HIGHWAY ON CRUISE CONTROL. TWICE WHEN THIS HAPPENED, THE MAIN DASHBOARD WOULD DISPLAY THE FOLLOWING STATEMENT: "SERVICE STABILITRAK" THIS BEGIN HAPPENING ON JANUARY 29, 2017, AND IT HAS HAPPENED DAILY (AT LEAST ONCE) SINCE.

05/02/2017
Components: STEERING,ELECTRICAL SYSTEM
Incident Date: 05/01/2017
Crash: No
Fire: No
Vehicle Identification Number: 1G1PC5SB5E7******
Summary

TL* THE CONTACT OWNS A 2014 CHEVROLET CRUZE. THE CONTACT STATED THAT WHILE DRIVING AT APPROXIMATELY 45 MPH, THE STEERING WHEEL SEIZED WITHOUT WARNING. THE CONTACT MENTIONED THAT AFTER THE STEERING WHEEL SEIZED, THE COMPUTER SYSTEM FAILED TO OPERATE. THE FAILURE RECURRED FOUR TIMES. THE VEHICLE WAS NOT TAKEN TO A DEALER OR DIAGNOSED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 72,868.

05/01/2017
Components: VISIBILITY/WIPER
Incident Date: 04/29/2017
Crash: No
Fire: No
Vehicle Identification Number: 1G1PB5SH7E7******
Summary

TL* THE CONTACT OWNS A 2014 CHEVROLET CRUZE. WHILE DRIVING IN THE RAIN, THE DRIVER'S SIDE WINDSHIELD WIPER SUDDENLY STOPPED OPERATING AND IMPAIRED THE DRIVER'S VISIBILITY. THE CAUSE OF THE FAILURE WAS NOT DIAGNOSED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 68,000. UPDATED 06/21/17*LJ *AS

04/22/2017
Components: ELECTRICAL SYSTEM,UNKNOWN OR OTHER,ELECTRONIC STABILITY CONTROL
Incident Date: 04/10/2017
Crash: No
Fire: No
Summary

ALL OF THE SUDDEN, ALL DASH LIGHTS BECOME ON AND OFF THEN SHOT OFF CAR COMPLETELY. THEN HAVE TROUBLE TO START CAR WITH NO POWER WHATSOEVER.

04/17/2017
Components: ELECTRICAL SYSTEM
Incident Date: 04/17/2017
Crash: No
Fire: No
Vehicle Identification Number: 1G1PG5SB5E7******
Summary

TRUNK OPENS ON ITS OWN.... THE REMOTES ARE ON THE TABLE.. IT JUST STARTED DOING IT TODAY AND HAS DONE IT 3 TIMES IN THE PAST 3 HRS.

04/11/2017
Components: ENGINE
Incident Date: 04/07/2017
Crash: No
Fire: No
Summary

TL* THE CONTACT OWNS A 2014 CHEVROLET CRUZE. THE CONTACT STATED THAT WHILE OPERATING THE VEHICLE, THE ENGINE WOULD OVERHEAT AND SHUT OFF. THE VEHICLE WAS TAKEN TO THE DEALER WHERE IT WAS DIAGNOSED THAT THE FAILURE WAS DUE TO AN ENGINE COOLANT LEAK. THE COOLANT SURGE TANK WAS REPLACED BUT THE FAILURE CONTINUED TO OCCUR. THE VEHICLE WAS RETURNED TO THE DEALER WHERE IT WAS THEN DIAGNOSED THAT THE WATER PUMP FAILED. THE VEHICLE WAS NOT REPAIRED A SECOND TIME. THE MANUFACTURER WAS NOTIFIED OF THE FAILURES. THE FAILURE MILEAGE WAS 37,000. THE VIN WAS NOT AVAILABLE.

03/22/2017
Components: STRUCTURE
Incident Date: 03/16/2017
Crash: No
Fire: No
Vehicle Identification Number: 1G1PE5SBXE7******
Summary

SEAL IN SPARE TIRE COMPARTMENT OF TRUNK NOT WELDED PROPERLY DURING MANUFACTURING CAUSING WATER LEAKAGE. THIS WAS DISCOVERED BY CHEVROLET SERVICE CENTER WHILE REPAIRING A DIFFERENT ISSUE.

02/19/2017
Components: ELECTRICAL SYSTEM,ELECTRONIC STABILITY CONTROL
Incident Date: 01/29/2017
Crash: No
Fire: No
Vehicle Identification Number: 1G1PC5SB1E7******
Summary

THE RADIO DASHBOARD POWERS ON AND OFF (FREQUENTLY AT TIMES). IT APPEARED TO HAPPEN MORE WHEN THE CAR WAS STOPPED AT RED LIGHT. IT DIDN'T OCCUR OFTEN WHEN THE CAR WAS ON THE HIGHWAY ON CRUISE CONTROL. TWICE WHEN THIS HAPPENED, THE MAIN DASHBOARD WOULD DISPLAY THE FOLLOWING STATEMENT: "SERVICE STABILITRAK" THIS BEGIN HAPPENING ON JANUARY 29, 2017, AND IT HAS HAPPENED DAILY (AT LEAST ONCE) SINCE.

02/12/2017
Components: POWER TRAIN
Incident Date: 02/04/2017
Crash: No
Fire: No
Vehicle Identification Number: 1G1PB5SG8E7******
Summary

ON 7/28/16 THIS MANUAL TRANSMISSION CAR WOULD NOT GO INTO REVERSE. A LOCAL CHEVY DEALERSHIP REPLACED THE SHIFT CABLE TO SOLVE THE PROBLEM. ON 9/28/16, THE CAR AGAIN WOULD NOT GO INTO REVERSE. THE SHIFT CABLE WAS REPLACED AGAIN. A FEW DAYS LATER, NO REVERSE. WHEN CHECKED OUT AGAIN, REVERSE WORKED! NOW THIS PAST WEEK, IT WOULDN'T SHIFT INTO 3RD, 4TH, OR 5TH GEARS WHILE DRIVING. WHILE IN 3RD, 4TH OR 5TH GEAR, THE TACH RPM WAS JUMPING ALL OVER THE DIAL.THE CAR COULD ONLY BE DRIVEN IN 2ND GEAR DOING 15MPH ON A 50MPH ROAD. IT SUBSEQUENTLY STALLED OUT. A DAY LATER IT DID NOT SHIFT INTO ANY GEAR.CAR BACK AT DEALERSHIP. PHONE CALL REFERENCE # 1068173.

02/10/2017
Components: ELECTRONIC STABILITY CONTROL
Incident Date: 02/10/2017
Crash: No
Fire: No
Vehicle Identification Number: 1G1PG5SB9E7******
Summary

RADIO GOES OFF AND COMES BACK ON,WARNING LIGHTS COME ON AND HEAT CONTROLS DON'T WORK. THIS IS WHEN YOU DRIVE DOWN THE STREET. THE RADIO WENT OFF 16 TIMES IN A 15 MINUTE RIDE. THIS HAS HAPPENED FOR MONTH'S.

02/09/2017
Components: STEERING,ELECTRONIC STABILITY CONTROL,ENGINE
Incident Date: 02/08/2017
Crash: No
Fire: No
Vehicle Identification Number: 1G1PC5SB4E7******
Summary

I PURCHASED MY CAR IN APRIL 2016 WITH APPROX 22,000. ON THE SECOND DAY THERE WAS A LOUD NOISE COMING FROM THE FRONT OF THE HOOD WHICH IT SOUNDED VERY CLOSE TOWARDS THE ENGINE, EXHAUST PART OF THE CAR. I TOOK IT IN TO THE DEALERSHIP AND THEY DIDN'T STATE WHAT THE ISSUE WAS THEY JUST TOLD ME THEY HAD FIXED IT. THE NOISE WENT AWAY. 3 MONTHS LATER I STARTED HAVING ISSUES WITH MY STEERING WHEEL LOCKING. I WAS AT A BIG INTERSECTION WHEN I WAS TURNING LEFT MY STEERING WHEEL LOCKED ON ME AND MY ENTIRE LIGHTS INCLUDING THE DASHBOARD WENT OUT. I COULDN'T MOVE MY CAR IN THE MIDDLE OF THE INTERSECTION AND LUCKILY THERE WASN'T CARS COMING TOWARDS ME. IT TOOK ABOUT 10-20 SECONDS TO COME BACK ON. WHEN IT DID COME BACK ON THERE WAS A LOT OF LIGHTS POPPING UP AND THEN THERE WAS A "STABILI TRAK" LIGHT ON. I PULLED OVER TO THE SIDE BECAUSE I KNEW I COULDN'T DRIVE IT ANYMORE. I CALLED MY DEALERSHIP AND I TOOK IT IN THAT SAME DAY. THEY TOLD ME IT WAS A WIRE THAT WAS LOOSE AND THEY HAD FIXED IT. WELL THEY DID NOT, 3 WEEKS LATER THE SAME THING HAPPENED TO ME AND THEY DIDN'T KNOW WHAT WAS GOING ON THEN. I TOOK IT IN AGAIN AND THE PROBLEM WENT AWAY FOR ABOUT 2 MONTHS AND NOW I AM BACK TO THE SAME THING EXCEPT SOMETHING NEW. NOT ONLY DOES MY LIGHT COME UP AND MY STEERING WHEEL STILL LOCKS ON ME BUT MY CAR BEGAN SHAKING LAST NIGHT AND WHEN I WOULD DRIVE IT IT WOULD MAKE THE SAME LOUD NOISE FROM THE BEGINNING TOWARDS THE FRONT OF THE CAR TOWARDS THE ENGINE, AND IT WOULD HESITATE ON GOING WHEN I WOULD MAKE A STOP. LIKE IF IT WAS ABOUT TO FULLY TURN OFF SO MY CAR GOT TOWED TO A DEALERSHIP LAST NIGHT. THE ISSUES WERE NOT FIXED AND THEY ARE ONLY GETTING WORSE.THESE ISSUES SHOULD'VE BEEN TAKEN CARE THE FIRST TIME I HAD GONE TO THE DEALERSHIP. NOW IT'S THE 4TH TIME I HAVE GONE TO A DEALERSHIP AND NOTHING IS BEING RESOLVED AND I PRETTY SURE NOW THERE IS A BIG ISSUE WITH MY ENGINE WITH SO LITTLE MILES!

02/09/2017
Components: ENGINE
Incident Date: 01/25/2017
Crash: No
Fire: No
Vehicle Identification Number: 1G1PG5SB7E7******
Summary

TL* THE CONTACT OWNS A 2014 CHEVROLET CRUZE. THE CONTACT STATED THAT WHILE DRIVING AT 45 MPH, THE VEHICLE OVER HEATED AND STALLED WITHOUT WARNING. AS A RESULT, THE CONTACT DISCOVERED THAT THE OIL CAP HAD FRACTURED. THE VEHICLE WAS TAKEN TO THE DEALER WHERE IT WAS DIAGNOSED THAT THE RESERVOIR AND THE COOLANT VALVE HAD FRACTURED AND NEEDED TO BE REPLACED. THE VEHICLE WAS REPAIRED HOWEVER, THE FAILURE RECURRED ONE WEEK LATER. THE VEHICLE WAS TOWED BACK TO THE DEALER WHERE THE CATALYTIC CONVERTER, THE WATER PUMP AND THE THERMOSTAT WERE ALL REPLACED BUT THE FAILURE RECURRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 142,000.

02/08/2017
Components: STEERING
Incident Date: 02/05/2017
Crash: No
Fire: No
Vehicle Identification Number: 1G1PC5SBXE7******
Summary

WHILE DRIVING ON THE HIGHWAY THE CAR WANDERS IN THE LANE AND WHEN YOU TRY TO CORRECT THE STEERING IT SEEMS TO LAG OR STICK AND YOU NEED TO PUT EXTRA PRESSURE ON STEERING TO MOVE THE STEERING WHEEL. IT HAPPENS OVER AND OVER WHILE I WAS DRIVING. WITH THE LAG OR STICKING DURING THE CORRECTION THE CAR MOVES QUICKLY FOR A SECOND IN THE DIRECTION YOU ARE STEERING. SO WHILE DRIVING THE CAR WANDERS IN THE LANE AND EVERY CORRECTION YOU GET THIS LAG OF STICKING.

02/06/2017
Components: STEERING
Incident Date: 01/09/2017
Crash: Yes
Fire: No
Vehicle Identification Number: 1G1PE5SB0E7******
Summary

TL* THE CONTACT OWNED A 2014 CHEVROLET CRUZE. WHILE DRIVING APPROXIMATELY 40 MPH, THE POWER STEERING SUDDENLY FAILED AND THE STEERING WHEEL BECAME VERY DIFFICULT TO TURN. THE DRIVER LOST CONTROL OF THE VEHICLE AND CRASHED INTO A DITCH. IT WAS UNKNOWN IF THE AIR BAGS DEPLOYED. THE DRIVER SUSTAINED A CONCUSSION, WHICH REQUIRED MEDICAL ATTENTION. THE VEHICLE WAS DESTROYED AND TOWED. A POLICE REPORT WAS FILED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 67,000.

02/06/2017
Components: STEERING
Incident Date: 02/06/2017
Crash: No
Fire: No
Vehicle Identification Number: 1G1PJ5SB2E7******
Summary

WHEN DRIVING STRAIGHT, THE STEERING WHEEL OFTEN "STICKS" IN ONE POSITION. IF I'M STEERED JUST SLIGHTLY TO THE LEFT, IT'LL STICK GOING SLIGHTLY TO THE LEFT AND IT TAKES A BIT MORE EFFORT TO "BUST IT" LOOSE TO CORRECT YOUR DIRECTION. SAME IS TRUE IF EXACTLY STRAIGHT OR SLIGHTLY TO THE RIGHT. IT DOESN'T FEEL DANGEROUS, BUT IS LESS THAN TOTALLY SAFE AS THE WHEEL TYPICALLY OVERSTEERS THE OTHER DIRECTION WHEN USING ADDITIONAL EFFORT TO CORRECT MY DRIFTING. THIS OCCURS USUALLY AT HIGHWAY SPEEDS AND DOESN'T NECESSARILY REQUIRE GOING IN THE SAME STRAIGHT DIRECTION FOR A LONG TIME. I ENTERED TODAY'S DATE AS A SINGLE DATE IS REQUIRED BUT IT OCCURS VERY FREQUENTLY, ESPECIALLY AT HIGHWAY SPEEDS.

02/01/2017
Components: SEATS,SERVICE BRAKES,ENGINE
Incident Date: 02/01/2017
Crash: Yes
Fire: No
Vehicle Identification Number: 1G1PC5SB3E7******
Summary

I HAVE PURCHASED THIS VEHICLE USED IN JULY OF 2015 FROM THE CHEVROLET SCHUMACHER DEALERSHIP LOCATED IN NORTH PALM BEACH, FLORIDA I CURRENTLY HAVE 61,939MI. MY LAST OIL CHANGE WAS IN 12/2016 AND IS DUE AT 64,000MI. TO DATE I HAVE HAD NUMEROUS ISSUES WITH THIS VEHICLE FROM INSTALLING NEW SPARK PLUGS, BRAKES THAT SOUND LIKE AN AMTRAK TRAIN, AND NOW MY ENGINE LIGHT COMES ON AND MY BUMPER-TO-BUMPER WARRANTY IS ALREADY EXPIRED AT LIKE 33,000MI. SO NOW I FALL UNDER THE POWER TRAIN WARRANTY WHICH COVERS YOUR ENGINE AND TRANSMISSION. HOWEVER I AM NOT SURE WHAT IS CAUSING MY ENGINE LIGHT TO COME ON, I REALLY DON'T WANT TO PAY $160.00 FOR A DIAGNOSTIC TEST AND THEN HAVE TO PAY ON TOP OF THAT $800 FOR AN ISSUE WITH MY ENGINE. I SHOULDN'T BE HAVING THESE PROBLEMS ESPECIALLY SINCE IT WILL MARK MY 2 YEAR ANNIVERSARY HAVING THIS VEHICLE IN JULY 2017.I AM VERY DISPLEASED RIGHT NOW AND WOULD LIKE THIS ISSUE TO BE INVESTIGATED AND THAT SOMEONE FROM THIS GOVERNMENT AGENCY CONTACT THE DEALER LOCATED IN NORTH PALM BEACH SO THEY CAN FIND OUT WHAT EXACTLY IS WRONG WITH MY CAR. SOMETHING LIKE THIS SHOULD HAPPEN TO CARS THAT ARE 5 YEARS OLD NOT 1 1/2 YEARS OLD. *TR

01/26/2017
Components: STEERING,ELECTRICAL SYSTEM,ELECTRONIC STABILITY CONTROL
Incident Date: 07/03/2016
Crash: No
Fire: No
Vehicle Identification Number: 1G1PE5SB9E7******
Summary

YABBA DABBA DOO IS WHAT YOU'LL BE SAYING AFTER YOU ATTEMPT TO FLINTSTONE THIS HUNK OF JUNK FROM GM. SUCH A WASTE OF METAL. I'D LOVE TO SEE SOMEONE FROM CORPORATE ATTEMPT TO TAKE THEIR FAMILY WHO IS RECENTLY PARALYZED & A 13 YR OLD WHOSE HAD 4 OPEN HEART SURGERIES TRY TO PEDAL OFF THE FREEWAY BC IT SHUT OFF & ON WHILE OVERHEATING & TRYING TO PRY THE KEY OUT THE IGNITIIN. I'VE TOWED IT TO AND FROM THE DEALERSHIP TO SPEND MONEY I PRACTICALLY COUNTED IN CHANGE BECAUSE I LOST MY JOB DUE TO NO DEPENDABLE RIDE. STILL PAYING NOTES ON A CAR & MECHANIC FEES HAS TRULY SHOWN ME HOW SELFISH & GREEDY SOME CAN BE. I'M PASSED TO THE NEXT PERSON WHO KEEPS ME ON HOLD TO INFORM ME OF HOW TRULY SORRY THEY ARE THAT THEY CAN'T HELP. APPARENTLY GM FEELS IT'S SAFE SO HOW ABOUT COME SAVE ME FROM THIS HEADACHE, I'LL GLADLY LET YOU TEST DRIVE. MY FAVORITE SONG IS "EVERY LIGHT IN THE CAR IS IN"

01/11/2017
Components: UNKNOWN OR OTHER
Incident Date: 12/28/2016
Crash: No
Fire: No
Vehicle Identification Number: 1G1PA5SH9E7******
Summary

MULTI-AXIS ACCELERATION SENSOR/YAW RATE SENSOR- DIAGNOSED BY DEALERSHIP. CAR'S DASH HAS GONE OUT AND READ LOW RAM. SERVICE STABILITRAC AND TRACTION CONTROL MESSAGES. CAR STALLED WHEN RUNNING AND PULLING INTO TRAFFIC. CAR HAS ALSO STALLED AT OTHER TIMES WHEN ENGINE WAS RUNNING.

01/10/2017
Components: VISIBILITY/WIPER
Incident Date: 01/09/2017
Crash: No
Fire: No
Summary

DRIVERSIDE WIPER STOPPED WORKING

01/09/2017
Components: VISIBILITY
Incident Date: 01/06/2017
Crash: No
Fire: No
Vehicle Identification Number: 1G1PE5SB8E7******
Summary

TL* THE CONTACT OWNS A 2014 CHEVROLET CRUZE. THE CONTACT STATED THAT THE SUN ROOF SHATTERED WHILE THE VEHICLE WAS PARKED IN THE DRIVEWAY. THE DEALER WAS UNABLE TO DIAGNOSE OR REPAIR THE VEHICLE. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS 60,000.

01/05/2017
Components: ENGINE
Incident Date: 12/16/2016
Crash: No
Fire: No
Vehicle Identification Number: IG1P75SZXE7******
Summary

A FEW WEEKS AFTER TAKING MY CHEVY CRUZE DIESEL IN FOR A RECALL FOR A O2 SENSOR THE CAR'S OTHER O2 SENSOR AND CONTROLLER NEEDED REPLACING AFTER THE CAR WENT INTO A EXHAUST FLUID QUALITY LIMP MODE. THE ISSUE APPEARS TO BE RELATED TO THE RECALL BUT GM IS CHARGING ME OVER $800.00 FOR THE REPAIR.

12/19/2016
Components: STEERING,ELECTRONIC STABILITY CONTROL
Incident Date: 04/12/2016
Crash: No
Fire: No
Vehicle Identification Number: 1G1PE5SB9E7******
Summary

WHILE DRIVING IT SHUT OFF & ON CAUSING POWER STEERING TO GO OUT AND THE LIGHTS TO GO OFF. ALSO THE KEY COULDN'T COME OUT EVEN WITH FORCE. *TR

12/18/2016
Components: SERVICE BRAKES
Incident Date: 12/18/2016
Crash: Yes
Fire: No
Summary

I WAS LEAVING WORK AT APPROXIMATELY 0600HRS, I ONLY WARMED THE CAR FOR A FEW MINUTES, THE TEMPERATURE WAS SLIGHTLY BELOW 0. THE BACK ROADS ARE PACKED SNOW, I WAS MAKING A LEFT TURN, AT APPROXIMATELY 100 YARDS THERE IS A RIGHT TURN, I TRIED HITTING THE BRAKES AS I WAS COMING UP TO THE TURN, THE PEDAL WAS STIFF AND DIFFICULT TO PUSH. I TRIED PUMPING THE BRAKES, IT FELT LIKE THERE WERE NO POWER BRAKES. I COULD NOT FEEL THE VEHICLE SLOWING UNTIL I HIT A SNOWBANK ALSO HITTING A TREE. IMPACTING THE NOSE DEAD CENTER. I WAS TRAVELING APPROXIMATELY 20-30 MPH. *TR

12/05/2016
Components: STEERING,ENGINE,FUEL/PROPULSION SYSTEM
Incident Date: 09/01/2016
Crash: No
Fire: No
Vehicle Identification Number: 1G1PB5SG0E7******
Summary

TL* THE CONTACT OWNS A 2014 CHEVROLET CRUZE. WHENEVER THE CONTACT PLACED FUEL INTO THE FUEL TANK, THE VEHICLE FAILED TO START WITHOUT A TWO MINUTE DELAY AND THE CHECK ENGINE INDICATOR ILLUMINATED. ALSO, WHENEVER THE VEHICLE WAS STOPPED FOR APPROXIMATELY THREE OR MORE MINUTES, IT WOULD SUDDENLY STALL. THE CONTACT HAD TO RESTART THE VEHICLE IN ORDER TO ACCELERATE. WHEN THE VEHICLE WAS DRIVEN APPROXIMATELY 50 MPH, THE POWER STEERING FAILED. ALL THE FAILURES RECURRED. THE VEHICLE WAS TAKEN TO THE DEALER, BUT WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURES. THE APPROXIMATE FAILURE MILEAGE WAS 200.

12/05/2016
Components: ENGINE AND ENGINE COOLING
Incident Date: 12/30/2015
Crash: No
Fire: No
Vehicle Identification Number: 1G1P75SZXE7******
Summary

TL* THE CONTACT OWNS A 2014 CHEVROLET CRUZE. WHILE DRIVING 70 MPH, THE CHECK ENGINE AND DIESEL EXHAUST LEVEL WARNING INDICATORS ILLUMINATED. THE VEHICLE WAS TAKEN TO A DEALER WHERE IT WAS DIAGNOSED THAT NITROGEN OXIDE SENSOR #2 WAS INOPERABLE AND NEEDED REPLACEMENT. THE VEHICLE WAS REPAIRED. THE ISSUE RECURRED AND A RECALL NOTIFICATION WAS RECEIVED AT A LATER DATE. THE VEHICLE WAS REPAIRED PER GM RECALL NOTIFICATION NUMBER: 15594 (EMISSION). THE MANUFACTURER WAS MADE AWARE OF THE ISSUE. THE FAILURE MILEAGE WAS 46,719.

12/04/2016
Components: UNKNOWN OR OTHER
Incident Date: 03/12/2016
Crash: No
Fire: No
Vehicle Identification Number: 1G1PC5SB0E7******
Summary

I WAS ALWAYS PUTTING AIR IN MY TIRES AND FINALLY I JUST HAD TO HAVE THEM REPLACED BECAUSE I GOT TIRED OF PUTTING AIR IN TIRES.

12/03/2016
Components: STEERING,UNKNOWN OR OTHER
Incident Date: 12/01/2016
Crash: No
Fire: No
Summary

TIRES WERE ALWAYS NEEDING AIR AND KEPT ME FROM DRIVING LIKE I SHOULD BE.

11/30/2016
Components: POWER TRAIN
Incident Date: 07/15/2015
Crash: No
Fire: No
Vehicle Identification Number: 1G1PA5SG5E7******
Summary

TL* THE CONTACT OWNS A 2014 CHEVROLET CRUZE. WHILE THE VEHICLE WAS BEING PARKED, IT BEGAN TO DRIFT IN THE OPPOSITE DIRECTION INDEPENDENTLY. THE FAILURE WAS PERSISTENT. THE VEHICLE WAS TAKEN TO A DEALER, BUT WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS UNKNOWN.

11/19/2016
Components: ENGINE
Incident Date: 10/24/2016
Crash: No
Fire: No
Vehicle Identification Number: 1G1P75SZ0E7******
Summary

CHECK ENGINE LIGHT HAS BEEN GOING ON & OFF FOR YEARS. DEALERSHIP HAS NEVER BEEN ABLE TO DETERMINE WHY THIS HAPPENS. RECENTLY I HAVE NARROWED IT DOWN TO THE LIGHT COMING ON EVERY TIME I FILL UP MY CAR WITH GAS & IT IS A DIESEL. ON A RECENT TRIP TO TN MY CAR WENT INTO SAFETY MODE & I SPENT 6HRS AT A DEALERSHIP. THEY EVENTUALLY FOUND NOTHING & RE-SET THE COMPUTER. WHEN I RETURNED HOME A RECALL FOR THE VERY SAME PROBLEM WAS IN MY MAILBOX. NOW I HAVE RECEIVED ANOTHER LETTER FROM CHEVY STATING THERE IS ANOTHER PROBLEM

11/12/2016
Components: AIR BAGS,SEATS,FUEL/PROPULSION SYSTEM
Incident Date: 10/12/2016
Crash: Yes
Fire: No
Vehicle Identification Number: 1G1PC5SB1E7******
Summary

OCTOBER 12 2016 MY CHEVY CRUZE WAS HIT BY A PETERBILT 375 DUMP TRUCK IN TWO PLACE THE DRIVER SIDE REAR WHEEL AND DRIVER AND PASSEGER DOOR SPEED WAS JUST OVER 20 MILE PER HOUR INCREASING BECAUSE THE MACK TRUCK BULLDOZE ME UP THE ROAD MY AIRBAGS DID NOT DEPLOY AND MY SEAT BELT DID NOT TIGHTEN UP. I COMPLAINED IN 2015 AUGUST ABOUT THE FUEL INJECTION NOT ALLOWING THE CAR TO ACCELERATE WHEN I SUPPRESS THE GAS PEDAL TO THE FLOOR MY CAR JUST DID NOT MOVE FOR ABOUT 5 SECONDS THEN SURGED VIOLENTLY. WENTWORTH CHEVROLET AND GM CUSTOMER CARE CENTER CONDUCTED A PRODUCT SAFETY CHECK ON MY ANTI LOCKING/AIRBAGS/ AND FUEL INJECTION RELEASING THE CAR 15 DAYS LATER STATING THE VEHICLE HAD NOT PROBLEM THEN 10/12/2016 HAPPENED. I BELIEVE GM AND WENTWORTH ALLOWED A COMPROMISED AND BROKEN VEHICLE BACK OUT ON THE ROAD ENDANGERING MY LIFE ACTING WITH RECKLESS NEGLIGENCE AND COMPLETE LACK OF OWNERSHIP AND RESPONSIBILITY.

10/28/2016
Components: STEERING
Incident Date: 10/19/2016
Crash: No
Fire: No
Vehicle Identification Number: 1G1PC5SB2E7******
Summary

TL* THE CONTACT OWNS A 2014 CHEVROLET CRUZE. WHILE DRIVING APPROXIMATELY 35 MPH, THE POWER STEERING SUDDENLY MALFUNCTIONED AND CAUSED THE STEERING WHEEL TO BECOME VERY DIFFICULT TO TURN. THE VEHICLE WAS TAKEN TO THE DEALER WHERE IT WAS DIAGNOSED THAT THE STEERING WHEEL ANGLE SENSOR WAS FAULTY AND NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 59,000. UPDATED 04/05/17*LJ UPDATED 6/28/18*JB

10/23/2016
Components: POWER TRAIN,ELECTRICAL SYSTEM,ELECTRONIC STABILITY CONTROL
Incident Date: 10/20/2016
Crash: No
Fire: No
Vehicle Identification Number: 1G1PA5SH7E7******
Summary

THE CAR TURNS OFF WHILE I AM DRIVING, NO MATTER WHERE I HAVE HAD IT TURN OFF ON THE EXPRESSWAY AND STREET WHILE IN DRIVE AND AT TIMES IT THE RPM IDLES WHILE IM AT THE STOP LIKE AND PARKED. I HAVE CONTACTED CHEVY BUT THEY DIDN'T WANT TO HONOR THE POWERTRAIN WARRANTY AND I WAS NOT TO TOLD NOT TO COME BACK TO RON CRAFT CHEVY. SO I TOOK IT TO MILLER AUTO BODY AND REPAIR, HERE IN HOUSTON, THEY RECOMMEND THAT I REPLACE THE ENGINE COVER I DID OUT OF MY OWN POCKET EVEN THOUGH ITS WAS SUPPOSED TO BE HONORED AT THE CHEVY DEALERSHIP UNDER POWERTRAIN. I STILL CONTINUE TO DRIVE THE CAR BUT IT STILL LOSSES POWER AND TURNS OFF WHILE IM DRIVING. LAST NIGHT THE BATTERY DIED, I REPLACED IT WITH A NEW TODAY BUT THE CAR STILL SHUTS DOWN AND STOPS WHILE I'M DRIVING. I DON'T KNOW WHAT TO DO AND WHY THIS IS HAPPENING AND WHY CHEVY ISN'T HONORING THE POWERTRAIN WARRANTY ON THE FAULTY ENGINE COMPONENTS, THE STABILITY TRACK STAYS AND THE CHECK ENGINE LIGHTS STAYS ON AND A TRACTION LIGHTS STAYS ON. I HAVE DONE REGULAR MAINTENANCE ON THIS CAR EVERY SINCE I BOUGHT IT, EVERY MAINTENANCE INSPECTIONS WERE ALL DONE BY CHEVY, I JUST DON'T UNDER STAND WHY THEY PLAY DUMB WHEN HONORING MY POWERTRAIN WARRANTY. *TR

10/20/2016
Components: POWER TRAIN,ENGINE
Incident Date: 08/15/2016
Crash: No
Fire: No
Vehicle Identification Number: 1G1PC5SB1E7******
Summary

TL* THE CONTACT OWNS A 2014 CHEVROLET CRUZE. WHILE ACCELERATING FROM A STOP, THE VEHICLE SURGED FORWARD INADVERTENTLY AT DIFFERENT TIMES. THERE WERE NO WARNING INDICATORS ILLUMINATED. THE VEHICLE WAS TAKEN TO A DEALER WHERE IT WAS DIAGNOSED, BUT THE FAILURE COULD NOT BE DUPLICATED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 12,386. UPDATED 01/11/2017*CT CONSUMER STATED IT HAPPENED AGAIN AFTER BEING CHECKED BY DEALER (DAY AFTER WAS CHECKED). UPDATED 6/25/18*JB

10/14/2016
Components: AIR BAGS,UNKNOWN OR OTHER
Incident Date: 08/18/2016
Crash: Yes
Fire: No
Vehicle Identification Number: 1G1PC5SB3E7******
Summary

MY VEHICLE WAS TOTALED IN AN ACCIDENT IN WHICH THE DRIVERS AIRBAG DID NOT DEPLOY. DUE TO THE FACT THAT MY SON (THE DRIVER) WHO RECENTLY RETURNED FROM THE MILITARY WAS NOT IN MY INSURANCE POLICY THEY REFUSE COVERAGE. 2 WEEKS AFTER THE INCIDENT I RECEIVED A LETTER FROM CHEVROLET INFORMING ME ABOUT A RECALL ON MY VEHICLE PERTAINING TO THE REASON OF THE ACCIDENT.I FILED A CLAIM WITH CHEVROLET , FILED A CLAIM WITH GM MOTORS. TILL THIS DAY I HAVE CALLED AND LEFT MESSAGES AND THEY WON'T RESPOND TO MY CALLS.

10/01/2016
Components: EXTERIOR LIGHTING
Incident Date: 05/01/2015
Crash: No
Fire: No
Vehicle Identification Number: 1G1PC5SBXE7******
Summary

WITHIN A MONTH OF BUYING THIS VEHICLE, THE ORANGE BLINKER REFLECTOR FELL OFF AND WAS JUST SITTING INSIDE THE HEADLIGHT. BECAUSE IT WAS UNDER WARRANTY, THE DEALERSHIP FIXED IT. ABOUT TWO MONTHS LETTER, THE SAME THING HAPPENED TO THE OTHER SIDE AND MY CAR WAS NO LONGER UNDER WARRANTY. THE ONLY WAY TO FIX THIS IS TO CHANGE OUT THE ENTIRE HEADLIGHT. ACCORDING TO THE DEALERSHIP, IT CAN'T JUST BE FIXED. BOTH TIMES THIS HAPPENED, THE VEHICLE WAS STATIONARY.

09/27/2016
Components: ELECTRICAL SYSTEM
Incident Date: 09/02/2016
Crash: No
Fire: No
Vehicle Identification Number: 1G1PC5SB4E7******
Summary

MY CAR HAS DIED 2 SEPARATE TIMES WHILE SITTING FOR MULTIPLE DAYS WITHOUT DRIVING (BATTERY WILL GO TO 0). 2 OTHER TIMES, I HAVE BEEN DRIVING, AND MY CAR WILL COMPLETELY SHUT DOWN. MY BATTERY GOES FROM 14.5-0 IN A MATTER OF SECONDS. IT FEELS LIKE SOMEONE SLAMS ON MY EMERGENCY BRAKE WHILE I AM DRIVING. IT IS INCREDIBLY DANGEROUS. I THEN ALWAYS HAVE TO HAVE MY VEHICLE TOWED BACK TO MY DEALERSHIP TO BE WORKED ON.

09/26/2016
Components: VISIBILITY/WIPER
Incident Date: 09/26/2016
Crash: No
Fire: No
Vehicle Identification Number: 1G1PB5SHXE7******
Summary

MY PASSENGER SIDE WIPER JUST QUIT WORKING AND NOW 75 MILES LATER MY DRIVERS SIDE ISN'T WORKING.

09/23/2016
Components: STEERING,AIR BAGS,WHEELS
Incident Date: 08/03/2016
Crash: Yes
Fire: No
Vehicle Identification Number: 1G1PC5SB8E7******
Summary

TAKATA INFLATORS, CAR CRASHED FOR UNKNOWN REASONS, INJURED 3 CHILDREN, OUTSIDE THE CAR, AND NOT ONE AIRBAG DEPLOYED.

08/24/2016
Components: ELECTRICAL SYSTEM
Incident Date: 08/23/2016
Crash: No
Fire: No
Summary

TL* THE CONTACT OWNS A 2014 CHEVROLET CRUZE. WHILE DRIVING 70 MPH, THE VEHICLE STALLED WITHOUT WARNING. ON ANOTHER OCCASION, THERE WAS AN ABNORMAL CLICKING NOISE AND THE VEHICLE STALLED. THE DEALER WAS UNABLE TO DUPLICATE THE FAILURE OR RETRIEVE A FAULT CODE. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 54,000. THE VIN WAS NOT AVAILABLE.

08/22/2016
Components: POWER TRAIN
Incident Date: 08/19/2016
Crash: No
Fire: No
Vehicle Identification Number: 1G1P75SZ3E7******
Summary

THE VEHICLE'S DEF SENSOR WENT BAD, RESULTING IN THE VEHICLE ENTERING "LIMP MODE" AFTER 100 MILES. AS THIS VEHICLE IS DIESEL, IT IS USED TO COMMUTE LONG DISTANCES (100 MILES EACH WAY.) THIS CAUSED THE VEHICLE TO NOT BE CAPABLE OF DRIVING A SAFE SPEED ON THE HIGHWAY. THIS VEHICLE IS LESS THAN 2 YEARS OLD, NO SENSORS SHOULD BE GOING BAD AFTER TWO YEARS. THE "FIX" PROVIDED BY THE MANUFACTURER IS TO REPLACE THE WHOLE DEF TANK WITH A NEW UPDATED TANK (INCLUDING SENSOR) AND AN ACCOMPANYING MODULE. AS I DRIVE RELATIVELY LONG DISTANCES, MY WARRANTY IS UP, RESULTING IN THIS "FIX" TO COME OUT OF MY POCKET. AFTER REVIEWING MANY ONLINE FORUMS, IT APPEARS THAT THIS IS A COMMON ISSUE.

08/21/2016
Components: POWER TRAIN
Incident Date: 07/26/2016
Crash: No
Fire: No
Vehicle Identification Number: 1G1P75SZ9E7******
Summary

TRANSMISSION DOWNSHIFTING HARSHLY FROM 4-3 THEN 3-2. THROWS YOU FORWARD AND I FEEL LIKE I HAVE WHIPLASH FROM IT. TOOK IT TO CHEVY DEALER TWICE AND THEY SAID ITS FINE. IT IS NOT FINE.

08/17/2016
Components: UNKNOWN OR OTHER
Incident Date: 08/10/2016
Crash: No
Fire: No
Vehicle Identification Number: 1G1PG5SBOE7******
Summary

WHILE DRIVING ON CITY STREETS THE ACCELERATION DECLINES AND ALMOST STOPS. WHEN TRYING TO REGAIN SPEED AFTER A COMPLETE STOP THE CAR LUNGES FORWARD THEN STOPS,, THE RPM GOES CRAZY,THE RED ZONE WHEN ENTERING THE FREEWAY I HAVE VERY LITTLE POWER AND HAVE EXPERIENCED HESITATION. WHEN I REACH FREEWAY SPEED I MAY SENSE A DECLINE IN SPEED BUT THIS DOESN'T HAPPEN ALL THE TIME. THE CHEVROLET GARAGE IS UNABLE TO DUPLICATE THE PROBLEM OR IDENTIFY THE CAUSE, NO LIGHT ALERTS.

08/16/2016
Components: STEERING,ELECTRICAL SYSTEM
Incident Date: 08/07/2016
Crash: No
Fire: No
Vehicle Identification Number: 1G1P75SZ8E7******
Summary

LOSS OF ELECTRICAL POWER TO INSTRUMENT CLUSTER AND RADIO AND POWER STEERING. IT CAN HAPPEN WHEN MOVING OR STANDING STILL OR TURNING.

08/16/2016
Components: ENGINE
Incident Date: 08/14/2015
Crash: No
Fire: No
Vehicle Identification Number: 1G1PC5SB5E7******
Summary

TL* THE CONTACT OWNS A 2014 CHEVROLET CRUZE. THE CONTACT STATED THAT THE VEHICLE WAS REPAIRED FOUR TIMES. THE VEHICLE WAS NOT OPERATING CORRECTLY AND LOST POWER WHILE BEING DRIVEN OR IDLING. THE VEHICLE WAS TAKEN TO THE DEALER, BUT WAS UNABLE TO BE DIAGNOSED. THE MECHANIC INFORMED THE CONTACT THAT THE FAILURE WAS THE FIRST THEY HAD SEEN AND A SOLUTION OR REPAIR COULD NOT BE DONE UNTIL THE ROOT CAUSE OF THE FAILURE COULD BE DETERMINED. THE VEHICLE WAS LEAKING COOLANT AND THE MECHANIC DID NOT KNOW IF THE ENGINE OR TRANSMISSION HAD BEEN EXPOSED TO THE COOLANT. THE MECHANIC STATED THAT A LEAK COULD NOT BE FOUND. THE FAILURE MILEAGE WAS 23,000.

08/15/2016
Components: UNKNOWN OR OTHER,ELECTRONIC STABILITY CONTROL,ENGINE
Incident Date: 08/13/2016
Crash: No
Fire: No
Vehicle Identification Number: 1G1PC5SB0E7******
Summary

SERVICE ENGINE LIGHT FLASHED WITH MESSAGES TO SERVICE BOTH STABILITRAK AND TRACTION CONTROL. LATER THAT SAME DAY NOTICED JERKING OF ENGINE SO STRONG IT SHOOK THE CAR WHILE IDLING AND CONSTANT LOUD SQUEELING NOISE. ALSO NOTICED THE VEHICLE LAGS ON ACCELERATION/TAKE OFF AFTER IDLING. THIS HAPPENED AT APPROX 29,500 MILES.

08/15/2016
Components: VISIBILITY/WIPER
Incident Date: 08/13/2016
Crash: No
Fire: No
Vehicle Identification Number: 1G1P75SZ9E7******
Summary

2014 CHEVROLET CRUZE CLEAN DIESEL. CAR DEFROSTER/DEFOGGER DOES NOT ADEQUATELY DEFOG WINDOWS DURING RAINY AND/OR HUMID OUTSIDE CONDITIONS. CONDITION PERSISTS DESPITE OF SETTING SELECTION OF- TEMPERATURE, FAN SPEED, OR WHERE AIR IS COMING FROM (RE CIRCULATION OR OUTSIDE). ADDITIONALLY; HIGH LEVELS OF MOISTURE, OFTEN IN THE FORM WATER DROPLETS OR FOG, IS VISIBLE COMING OUT OF VENTS AND RESTING ON INSIDE OF WINDSHIELD, OTHER WINDOWS, AND OTHER INTERIOR SURFACES. UNDER MANY CIRCUMSTANCES, ONLY REMEDY WAS TO STOP VEHICLE AND WIPE AWAY MOISTURE OFF OF INSIDE WINDOWS TO ACHIEVE VISIBLY OF ROADWAY.

08/06/2016
Components: UNKNOWN OR OTHER
Incident Date: 07/15/2016
Crash: No
Fire: No
Summary

I'VE ONLY HAS THE CAR A LITTLE OVER A YEAR. MY CHECK ENGINE LIGHT CAME ON LAST MONTH. I WENT TO HAVE IT CHECKED AND I WAS TOLD IT WAS THE CATALYTIC CONVERTER. I ALSO HAD A SECUND OPINION FINE AND WAS TOLD THE SAME. THERE IS NO REASON WHY THE CATALYTIC CONVERTER SHOULD NEED TO BE REPLACED SO SOON. I GAVE BEEN CHECKING FOR RECALLS AND HAVEN'T FOUND ANYTHING YET.

08/05/2016
Components: POWER TRAIN,VEHICLE SPEED CONTROL,UNKNOWN OR OTHER
Incident Date: 08/05/2016
Crash: No
Fire: No
Vehicle Identification Number: 1G1PC5SB0E7******
Summary

MY CAR LOSES ACCELERATION WHEN DRIVING. IT ALMOST STOPS IN THE MIDDLE OF THE STREET. I AM TRYING TO GO BUT WHEN I PUT MY FOOT ON THE GAS IT DOESN'T GO. I HEAR SOMETHING UNDERNEATH WHEN I TRY TO PUT MY PUT ON THE GAS.

08/04/2016
Components: EXTERIOR LIGHTING
Incident Date: 08/02/2016
Crash: No
Fire: No
Vehicle Identification Number: 1G1PC5SB4E7******
Summary

THE TURN LIGHT REFLECTORS FELL OUT OF BOTH DRIVER AND PASSENGER SIDES. THE VEHICLE WAS STATIONARY WHEN THIS HAPPENED. I AM TRING TO FIND A WAY TO REPLACE JUST THAT SPECIFIC PART BUT CAN NOT SEEM TO FIND THAT SPECIFIC PART.

08/04/2016
Components: FUEL/PROPULSION SYSTEM
Incident Date: 07/06/2016
Crash: No
Fire: No
Vehicle Identification Number: 1G1P75SZ9E7******
Summary

TL* THE CONTACT OWNS A 2014 CHEVROLET CRUZE. WHILE DRIVING 30 MPH, THE CHECK ENGINE WARNING LIGHT ILLUMINATED. THE VEHICLE WAS TAKEN TO A DEALER WHERE IT WAS DIAGNOSED THAT THE HEATER FOR THE DIESEL FUEL TANK NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 40,000.

07/29/2016
Components: ELECTRICAL SYSTEM
Incident Date: 07/29/2016
Crash: No
Fire: No
Vehicle Identification Number: 1G1PG5SB9E7******
Summary

FOR THE ATLEAST 5 MONTHS MY CAR HAS BEEN STUGGLING TO ACCELERATE WHEN COMING FROM A STOP OR DRIVING ON BOTH CITY STREETS AND HIGHWAYS. ALSO MY RADIO WOULD GO OUT FOR SOME REASON WHILE DRIVING ON CITY STREETS.

07/21/2016
Components: STEERING,ELECTRICAL SYSTEM
Incident Date: 05/31/2016
Crash: No
Fire: No
Vehicle Identification Number: 1G1PG5SB8E7******
Summary

SEE PDF

07/21/2016
Components: SERVICE BRAKES
Incident Date: 05/13/2016
Crash: Yes
Fire: No
Vehicle Identification Number: 1G1P75SZ1E7******
Summary

WHILE DRIVING IN STOP AND GO TRAFFIC ON A HWY OF A SPEED OF ABOUT 10-15 MPH THE BRAKES FAILED TO WORK. THERE WAS A POLICE OFFICE ONE CAR BEHIND WHO WITNESSED THE BRAKE LIGHTS COME ON BUT THE CAR DID NOT STOP. THE DRIVER ATTEMPTED TO AVOID THE CAR IN FRONT OF THEM BY TRYING TO GET INTO THE SHOULDER. THE CAR COLLIDED WITH A TRUCK IN FRONT ON IT. THE IMPACT WAS WITH THE FRONT DRIVER SIDE AND THE REAR PASSENGER SIDE OF THE TRUCK. WHEN THE OFFICER HAD THE DRIVER TAKE THE CAR OUT OF PARK AND TO TRY TO MOVE IT OUT OF TRAFFIC THE CAR BEGAN TO ROLL BACK AND WAS ONLY STOPPED BY THE EMERGENCY BRAKE. THE OFFICER THEN HAD THE DRIVER OF THE TRUCK GET OUT AND TRY TO DRIVE THE CHEVY CRUZE OUT OF TRAFFIC ONLY TO HAVE THAT DRIVER AGREE THAT THE BRAKES WERE NOT WORKING. DURING THE REPAIR PROCESS CHEVY HAD THE CAR FOR OVER A MONTH AND HAD TO REPLACE THE ELECTRONIC BRAKE SYSTEM AS THE LIGHT WAS ON THAT THAT IS WAS FAILING. I AM GETTING THE REPORTS OF THE REPLACEMENT OF THE FAILED BRAKE SYSTEM THIS WEEK FROM THE REPAIR SHOP.

07/19/2016
Components: AIR BAGS
Incident Date: 07/17/2016
Crash: Yes
Fire: No
Summary

HAD I HEAD ON CRASH AND THE AIR AGES DID NOT DEPLOY AT ALL ?? I HAVE NECKLACE AND BACK PAIN WAS IN THE HOSPITAL FOR 19 HOURS. AND NEED TO GET MY BASIC FIXED I HIT MY HEAD AS WELL . BUT IF THE AIR BAGS WORKED I THINK THAT IT WOULD NOT HAVE BEEN AS BAD .I WAS MOVING ABOUT 35 MPH AND HE WAS ABOUT 4O TO 45 MPH AND HE TURN INTO ME.

07/07/2016
Components: UNKNOWN OR OTHER
Incident Date: 08/22/2014
Crash: No
Fire: No
Vehicle Identification Number: 1G1PC5SB7E7******
Summary

FUMES FROM ENGINE COMPARTMENT, ARE BEING DRAWN INTO THE PASSENGER COMPARTMENT AIR DUCTS. VERY NOTICEABLE AT START UP, AND WHILE SITTING IDLE. ( STOP LIGHTS, IN TRAFFIC, ETC THIS HAS BEEN HAPPENING SINCE THE VEHICLE WAS PURCHASED NEW. IN AUGUST 2014

07/06/2016
Components: ELECTRICAL SYSTEM,SERVICE BRAKES,ENGINE
Incident Date: 08/03/2015
Crash: No
Fire: No
Vehicle Identification Number: 1G1P75SZ1E7******
Summary

MY CRUZE DIESEL AROUND 30K MILES, HAD AN ELECTRICAL ISSUE WHICH RESULTED IN THE DEALERSHIP REPLACING THE RADIO AND OTHER ELECTRICAL NODES. AROUND 40K MILES THE BATTERY AND ALTERNATOR WENT BAD. NONE OF WHICH WERE COVERED BY THE DEALERSHIP SO I HAD TO PAY FOR IT MYSELF. SINCE 45K MILES, THE CAR HAS RANDOMLY POPPED UP A MESSAGE SAYING THE ENGINE POWER IS REDUCED. I TRAVEL TO LARGE URBAN AREAS AND THIS HAS HAPPENED TO ME IN THE WORST OF SITUATIONS AND I AM LUCKY TO BE ALIVE DUE TO THIS ISSUE. THIS NOW COMES ON OFTEN AND IS NOT COVERED BY THE CHEVY DEALERSHIP I WENT TO. I JUST PURCHASED THIS CAR IN 2014. SERIOUSLY CONSIDERING THE LEMON LAW

06/27/2016
Components: ELECTRICAL SYSTEM,ENGINE
Incident Date: 04/01/2016
Crash: No
Fire: No
Vehicle Identification Number: 1G1PE5SB9E7******
Summary

TL* THE CONTACT OWNS A 2014 CHEVROLET CRUZE. THE CONTACT STATED THAT THE VEHICLE STALLED WHILE DRIVING. THE VEHICLE WAS TAKEN TO THE DEALER SEVERAL TIMES FOR THE FAILURE. THE DEALER PERFORMED A DIAGNOSTIC, WHICH LOCATED SEVERAL FAILURE CODES AT THE IGNITION SWITCH, THROTTLE BODY POSITION, AND THE AIR FLOW SENSOR. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED. THE VEHICLE WAS NOT REPAIRED. THE FAILURE MILEAGE WAS 70,000.

06/01/2016
Components: ELECTRICAL SYSTEM,ENGINE,FUEL/PROPULSION SYSTEM
Incident Date: 05/12/2016
Crash: No
Fire: No
Vehicle Identification Number: 1G1P75SZ9E7******
Summary

SOON AFTER PURCHASE IN 2014, MY CRUZE TURBO DIESEL STARTED HAVING MANY DIFFERENT ERRORS SHOWING ON THE DASH DISPLAY ANYWHERE FROM TRACTION CONTROL, POWER STEERING, AND OTHERS. AFTER MANY ATTEMPTS THROUGH LOCAL DEALERS, GM SENT A TECHNICIAN TO ME AND REPAIRED THAT ISSUE. NOW THERE HAS BEEN MANY ISSUES WITH THE CAR FLASHING ISSUES ON THE DASH ABOUT DIESEL EXHAUST FLUID POOR, PARTICULATE FILTER FULL NEED REGEN, AND FINALLY POWER DECREASED, WHICH I DID NOT HAVE HARDLY ANY ACCELERATION. I FOLLOWED EVERY PROCEDURE THE OWNERS MANUAL AND CAR TOLD ME TO DO, AND STILL DID NOT REGENERATE THE PARTICULATE FILTER. THE DEALER HAD TO FORCE A REGENERATION ON THE FILTER AND ORDER A DEF HEATER. IT SEEMS THAT THERE IS MANY ELECTRICAL ISSUES WITH THIS CAR AND ONCE ONE IS REPAIRED, ANOTHER ONE APPEARS. OTHER THAN THE ELECTRICAL / COMPUTER ISSUES WHICH IS UNPREDICTABLE, IT IS A GREAT CAR SINCE WE PURCHASED IT NEW.

06/01/2016
Components: POWER TRAIN,SERVICE BRAKES,ENGINE
Incident Date: 04/21/2015
Crash: No
Fire: No
Vehicle Identification Number: 1G1PC5SBXE7******
Summary

ON APRIL 21 2015, RIGHT REAR BRAKE WAS SQUEALING TOOK TO DEALERSHIP AND THEY CLEANED AND ADJUSTED REAR BRAKES. CAR HAD 21804 MILES AT THE TIME. ON MAY 10, 2016 TOOK CAR BACK TO THE DEALERSHIP HAD 559990 MILES THE CAR STARTED TO OVER HEAT. THE WATER PUMP WAS LEAKING AND THEY REPLACED THE PUMP. BACK TO THE DEALERSHIP ON MAY 31, 2016 57300 MILES CHECK ENGINE LIGHT WAS ON AND CAR HAD A MISS. IT HAD A LEADING VALVE COVER AND INTAKE MANIFOLD.

05/23/2016
Components: STEERING
Incident Date: 05/09/2016
Crash: No
Fire: No
Vehicle Identification Number: 1G1PC5SB4E7******
Summary

TL* THE CONTACT OWNS A 2014 CHEVROLET CRUZE. THE CONTACT STATED THAT THE VEHICLE EXPERIENCED A LOSS OF STEERING WHILE DRIVING 20 MPH. THE SERVICE POWER STEERING WARNING INDICATOR ILLUMINATED. THE FAILURE OCCURRED THREE TIMES. THE VEHICLE WAS NOT DIAGNOSED NOR REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED. THE CONTACT REFERENCED NHTSA CAMPAIGN NUMBER: 15V442000 (STEERING); HOWEVER, THE VIN WAS NOT INCLUDED. THE FAILURE MILEAGE WAS APPROXIMATELY 55,000.

05/21/2016
Components: AIR BAGS
Incident Date: 05/19/2016
Crash: Yes
Fire: No
Vehicle Identification Number: 1G1PC5SB0E7******
Summary

LOCAL CHEVY SERVICE CENTER TOLD ME THIS MORNING THAT THERE ARE NO CURRENT RECALLS ON OUR CAR, HOWEVER THE AUTOMATED PHONES AT CENTRAL CUSTOMER SERVICE SAID THERE WAS AN OPEN ISSUE AND TO CALL BACK DURING NORMAL BUSINESS HOURS. THIS WAS A CINCINNATI CITY INTERSECTION ACCIDENT BOTH CARS IN MOTION AT 20-30 MPH TRAVELING AT 90 DEGREES TO EACH OTHER. OUR 2014 SILVER CHEVY CRUZE WAS STRUCK ON DRIVER'S SIDE LEFT FRONT QUARTER PANEL (ENGINE COMPARTMENT) HARD ENOUGH TO SNAP THE LEFT FRONT AXEL AND SPIN THE CAR AROUND. WAITING TO HEAR FROM INSURANCE ADJUSTOR WHETHER OUR CAR IS TOTALED. ZERO AIRBAGS DEPLOYED IN OUR CHEVY CRUZE! SON WHO WAS DRIVING HAS BRUISES TO BOTH KNEES, LEFT SHOULDER, AND A KNOT ON THE LEFT SIDE OF HIS HEAD. THE OTHER CHEVY CRUZE HAD FRONT END DAMAGE AND ALL AIRBAGS DEPLOYED.

05/03/2016
Components: VEHICLE SPEED CONTROL
Incident Date: 04/28/2016
Crash: No
Fire: No
Vehicle Identification Number: 1G1PC5SB5E7******
Summary

CAR DOESN'T SWITCH GEARS. WHILE DRIVING THE CAR WILL NOT CHANGE INTO ITS CORRECT GEAR.

04/29/2016
Components: ELECTRICAL SYSTEM
Incident Date: 04/28/2016
Crash: No
Fire: No
Vehicle Identification Number: 1G1PG5SBXE7******
Summary

TL* THE CONTACT OWNS A 2014 CHEVROLET CRUZE. THE CONTACT STATED THAT WHILE DRIVING AT 25 MPH AND WHILE COMING INTO A TURN, THE VEHICLE STALLED. THE CONTACT ALSO STATED, THE STEERING WHEEL BECAME DIFFICULT TO TURN. THE VEHICLE WAS TAKEN TO A DEALER BUT WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS 40,000.

04/27/2016
Components: WHEELS
Incident Date: 04/26/2016
Crash: No
Fire: No
Summary

MY TIRES KEPT SPLITTING AS IF MY TIRES WERE BEING CUT. KEPT HAVING PROBLEMS WITH TIRES HAVING CUTS/SPLITS. I KEPT GETTING TIRES BALANCED THINKING TIRES WERE OFF BALANCED OR NEEDED ROTATING BUT PROBLEM CONTINUED. TIRES WOULD GO DOWN AFTER BEING DRIVEN AND THEN PARKED. HAPPENED MORE THAN ONCE. I HAD TO CHANGE ORIGINAL TIRES TO STOP THE PROBLEM.

04/26/2016
Components: SERVICE BRAKES, HYDRAULIC,VEHICLE SPEED CONTROL
Incident Date: 04/05/2016
Crash: No
Fire: No
Vehicle Identification Number: 1G1PE5SBXE7******
Summary

TL* THE CONTACT OWNS A 2014 CHEVROLET CRUZE. WHEN APPLYING THE ACCELERATOR OR BRAKE PEDALS, THERE WAS NOT ENOUGH CLEARANCE BETWEEN THE TWO WHICH CAUSED THE PEDALS TO BE DEPRESSED ERRONEOUSLY. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE AND STATED THAT THERE WAS NO SAFETY CONCERN AND NO SOLUTION PERTAINING TO THE FAILURE. THE CONTACT WAS UNABLE TO DETERMINE A REPAIR REMEDY TO PREVENT THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 16,000.

04/19/2016
Components: POWER TRAIN
Incident Date: 08/13/2014
Crash: No
Fire: No
Vehicle Identification Number: 1G1PC5SB0E7******
Summary

2014 CHEVROLET CRUZE. CONSUMER WRITES IN REGARDS TO FRONT AXLE RIGHT HALF SHAFT FRACTURE RECALL REPLACEMENT PARTS ISSUE. *SMD THE CONSUMER RECEIVED THE RECALL NOTICE IN MAY 2014. HOWEVER, THE AXLE WASN'T REPLACED UNTIL AUGUST 2014. THE CONSUMER STATED THE DEALER SHOULDN'T HAVE ALLOWED HER TO CONTINUE TO DRIVE THE VEHICLE. ON OCTOBER 16, 2014 ANOTHER DEALER FOUND THE RIGHT FRONT AXLE OUTER CV BOO LEAKING, THROWING GREASE ON THE RIGHT FRONT BRAKE. CAUSING THE BRAKE TO BECOME CONTAMINATED AND DIFFICULT TO GRAB. THE RIGHT FRONT AXLE SHAFT ASSEMBLY AND FRONT BRAKE PADS WERE REPLACED. *JB

04/14/2016
Components: UNKNOWN OR OTHER
Incident Date: 04/05/2016
Crash: No
Fire: No
Summary

I HAVE CHEVY CRUZ DEISEL 2014 IT BEEN TO DEALER 4 TIMES FOR SENSOR THE DEALER TELL ME IT SENSOR FROM EXHAUST SENSOR.

03/31/2016
Components: AIR BAGS,VEHICLE SPEED CONTROL
Incident Date: 03/26/2016
Crash: Yes
Fire: No
Vehicle Identification Number: 1G1PC5SB2E7******
Summary

TL* THE CONTACT OWNS A 2014 CHEVROLET CRUZE. WHILE DRIVING LESS THAN 5 MPH, THE ACCELERATOR PEDAL FRACTURED WITHOUT WARNING. THE VEHICLE SURGED FORWARD AND CRASHED INTO A TREE. THE VEHICLE WAS COASTED BACK ONTO THE STREET AND PARKED. THE AIR BAGS DID NOT DEPLOY. A POLICE REPORT WAS NOT FILED AND THERE WERE NO INJURIES. THE VEHICLE WAS TOWED TO THE DEALER WHO INDICATED THAT THE DRIVER SIDE FLOORMAT CAUSED THE FAILURE. THE CONTACT NOTICED THAT THE PEDAL WAS PLASTIC AND RANDOMLY DETACHED, WHICH WAS NOT ASSOCIATED WITH THE FLOORMAT. THE DEALER REPLACED THE ACCELERATOR PEDAL. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 47,765. UPDATED 05/18/16*LJ *TR

03/18/2016
Components: ELECTRICAL SYSTEM
Incident Date: 03/17/2016
Crash: Yes
Fire: No
Vehicle Identification Number: 1G1PE5SBXE7******
Summary

MY CARS POWER STEERING WENT OUT WHILE I WAS DRIVING FOR SHORT BURSTS. I TOOK IT TO THE DEALERSHIP AND THEY SAID THAT THE POWER CABLES TO THE BATTERY WENT BAD BUT THAT IT ISN'T COVERED UNDER WARRANTY. THIS CAR IS ONLY TWO YEARS OLD. THIS CAUSED ME TO HAVE A SMALL ACCIDENT BECAUSE THE POWER STEERING WENT OUT WHILE I WAS DRIVING AND ATTEMPTING TO MAKE A TURN.

03/14/2016
Components: TRACTION CONTROL SYSTEM
Incident Date: 03/13/2016
Crash: No
Fire: No
Vehicle Identification Number: 1G1PC5SB6E7******
Summary

TL* THE CONTACT OWNS A 2014 CHEVROLET CRUZE. WHILE DRIVING 50 MPH, THE TRACTION CONTROL WARNING LIGHT ILLUMINATED. THE VEHICLE WAS NOT DIAGNOSED NOR REPAIRED. THE FAILURE WAS INTERMITTENT. THE CONTACT STATED THAT THE VEHICLE WAS REPAIRED FOR THE FAILURE ON SEVERAL OCCASIONS. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 16,119.

03/07/2016
Components: POWER TRAIN,ENGINE
Incident Date: 12/26/2015
Crash: No
Fire: No
Vehicle Identification Number: 1G1PC5SB1E7******
Summary

LETTER FROM CONGRESSWOMAN COMSTOCK ON BEHALF OF CONSTITUENT RE CHEVY CRUZ ENGINEERING FAILURE OF THE CONSTRUCTION OF THE VEHICLE. *SMD THE CONSUMER STATED SHE WAS NOT AWARE OF RECALLS 14V092000 AND 14V151000; POWER TRAIN THAT WERE ISSUED ON MARCH 31, 2014 AND NO ONE AT THE DEALER BROUGHT IT TO HER ATTENTION. SHE PURCHASED THE VEHICLE ON JULY 3, 2014. ON DECEMBER 26, 2015, SHE EXPERIENCED COMPLETE ENGINE FAILURE. THE DEALER REPLACED THE ENGINE. HOWEVER, ON FEBRUARY 1, 2016, THE VEHICLE LOST ALL POWER WHILE DRIVING ON THE HIGHWAY. THE VEHICLE WAS TOWED TO THE DEALER. *JB

03/06/2016
Components: POWER TRAIN,VEHICLE SPEED CONTROL,UNKNOWN OR OTHER
Incident Date: 03/11/2015
Crash: No
Fire: No
Vehicle Identification Number: 1G1PA5SH2E7******
Summary

I CURRENTLY OWN A 2014 CHEVROLET CRUZE LS THAT I HAVE OWNED FOR A YEAR WITH 59,000 MILES. IN THIS VEHICLE I HAVE BEEN EXPERIENCING POWER LOSS WHILE ACCELERATING ON INTERSTATE, TRANSMISSION DISENGAGES AND REENGAGES AND JERKS VERY HARD WHILE TRYING TO ACCELERATE. IT WILL NOT ACCELERATE MORE THAN 45 MPH ON INTERSTATE. IT WILL THEN OPERATE NORMALLY AFTER ABOUT 5-10 MILES AFTER TRANSMISSION DISENGAGES AND REENGAGES. ALSO HAS NO POWER OR ACCELERATION WHILE A/C IS ON.

02/19/2016
Components: FUEL/PROPULSION SYSTEM
Incident Date: 02/17/2016
Crash: No
Fire: No
Vehicle Identification Number: 1G1PC558XE7******
Summary

TL* THE CONTACT OWNS A 2014 CHEVROLET CRUZE. AFTER STARTING THE ENGINE, A STRONG ODOR OF FUEL WAS PRESENT INSIDE THE VEHICLE. WHILE IDLING, APPROXIMATELY 1/4 OF A TANK OF FUEL HAD EVAPORATED. THE CONTACT ALSO INDICATED THAT FUEL LEAKED UNDER THE VEHICLE. THE VEHICLE WAS TAKEN TO THE DEALER WHERE IT WAS DIAGNOSED THAT RODENTS DAMAGED THE FUEL LINES. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED. THE FAILURE MILEAGE WAS 9,700.

02/15/2016
Components: UNKNOWN OR OTHER,ENGINE
Incident Date: 07/12/2014
Crash: No
Fire: No
Vehicle Identification Number: 1G1P75SZ2E7******
Summary

THIS VEHICLE HAS BEEN SERVICE 10 TIMES SINCE I PURCHASE IT. EVERY 3 OR 4 MONTHS I HAVE TO BRING THE VEHICLE TO GET IT FIX. I HAVE CONTACTED GM SEVERAL TIMES ABOUT THIS ISSUE BUT NO RESPONSE. I AM CONCERN THERE IS A PROBLEM AND IT WILL GET WORSE.

02/02/2016
Components: VISIBILITY/WIPER
Incident Date: 05/20/2015
Crash: No
Fire: No
Vehicle Identification Number: 1G1PC5SB6E7******
Summary

FRONT WINDSHIELD WITH CONDENSATION AND IN PARE THE VISIBILITY. IT ONLY GOES AWAY WITH THE WIPERS AND THE HEATER. THE ANSWER THAT WE GOT FROM GM IS THAT LIVING IN TEXAS , THE HUMIDITY IS THE MAIN FACTOR AND THAT THE VEHICLE WAS OPERATING AS DESIGN. WHILE DRIVING, WE HAD TO PUT THE HEATER AND THE WINDSHIELD WIPERS FOR ABOUT 10 MINUTES.

01/28/2016
Components: SERVICE BRAKES
Incident Date: 01/27/2016
Crash: No
Fire: No
Vehicle Identification Number: 1G1PC5SB5E7******
Summary

TL* THE CONTACT OWNS A 2014 CHEVROLET CRUZE. THE CONTACT STATED THAT WHILE DRIVING AND COMING TO A STOP, THE BRAKE PEDAL WAS DEPRESSED AND BECAME STUCK TO THE FLOORBOARD RESULTING IN THE VEHICLE NOT MOVING. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. FAILURE MILEAGE WAS NOT AVAILABLE.

01/13/2016
Components: POWER TRAIN
Incident Date: 01/11/2016
Crash: No
Fire: No
Vehicle Identification Number: 1G1PA5SH8E7******
Summary

I BOUGHT A 2014 CHEVY CRUZE LAST YEAR. 2 DAYS AGO THE 'SERVICE STABILITRAK' LIGHT CAME ON AND THE CAR STARTED HESITATING AND JERKING. WE TOOK IT IN THE NEXT DAY FOR SERVICE AND THEY TOLD US THAT THERE MAY BE A RECALL PENDING, BUT BECAUSE THE LIGHT HAD GONE BACK OFF THEY WOULDN'T DO ANYTHING ABOUT IT. I AM AFRAID OF THIS HAPPENING AGAIN WHILE IN TRAFFIC, AND IM NOT SURE WHAT TO DO NEXT. THEY NEED TO DO A RECALL ASAP ON THIS SYSTEM BEFORE SOMEONE IS INJURED. WE FEEL VERY UNSAFE WITH THIS ISSUE POSSIBLY HAPPENING AGAIN, BUT THE DEALER WILL NOT DO ANYTHING UNLESS IT DOES HAPPEN AGAIN.

01/11/2016
Components: ELECTRONIC STABILITY CONTROL
Incident Date: 01/06/2016
Crash: No
Fire: No
Vehicle Identification Number: 1G1PA5SH5E7******
Summary

I BROUGHT THE CAR LAST OCTOBER 2014, WITH 35 MILES ON IT. ONE MONTH LATER THE SERVICE TRACTION CONTROL LIGHT COMES ON ALONG WITH THE ENGINE LIGHT. I TOOK IT IN FOR SERVICE. THIS HAS HAPPENED SEVERAL TIMES THEY NEVER REALLY SAID WHAT CAUSED THIS. THIS HAS HAPPENED MANY TIMES NOW. THE DEALER SAID TO PUT THE HIGHEST GAS IN IT . I HAVE DONE THIS. NOW IT IS STARTING TO HAPPEN AGAIN, THE SERVICE TRACTION COMES ON AND THE ENGINE LIGHT WILL NOT GO OFF IT STAYED ON UNTIL I TOOK IT BACK TO THE DEALER. WHEN THIS HAPPENS THE CAR SEEMS TO LOOSE POWER, DOES NOT DRIVE NORMAL DRIVES VERY SLUGGISH. THIS HAPPENS WHEN I START THE CAR AND WHEN IT IS COLD OUT SIDE. PLEASE HELP!!!

01/11/2016
Components: AIR BAGS
Incident Date: 11/18/2015
Crash: Yes
Fire: No
Vehicle Identification Number: 1G1PC5SB4E7******
Summary

TL* THE CONTACT OWNS A 2014 CHEVROLET CRUZE. THE CONTACT STATED THAT WHILE DRIVING AT APPROXIMATELY 55 MPH, ANOTHER VEHICLE CRASHED HEAD ON TO THE VEHICLE. THE AIR BAGS DID NOT DEPLOY. A POLICE REPORT WAS FILED. THE CONTACT SUSTAINED A SPRAINED LEFT WRIST, SPRAINED FINGER, A FRACTURED LEFT COLLAR BONE AND SPRAINED RIGHT ANKLE INJURIES THAT REQUIRED MEDICAL ATTENTION. THE DRIVER IN THE OTHER VEHICLE SUSTAINED A FRACTURED SKULL, FRACTURED JAW, FRACTURED COLLAR BONE, FRACTURED RIBS AND PUNCTURED LUNG INJURIES THAT REQUIRED MEDICAL ATTENTION. THE VEHICLE WAS TOWED TO A IMPOUND LOT. THE CONTACT WAS UNAWARE IF THE VEHICLE WAS DESTROYED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 48,000. UPDATED 04/29/16*LJ *CN

01/10/2016
Components: ELECTRICAL SYSTEM
Incident Date: 01/10/2016
Crash: No
Fire: No
Vehicle Identification Number: 1G1PC5SB5E7******
Summary

I WAS AT A STOP LIGHT AND HAD "REDUCED ENGINE POWER," "SERVICE STABILITRAK," COME ON AND THE RADIO WENT DEAD AND THE DASH LIGHTS WENT DEAD TOO. I AM REALLY CONCERNED ABOUT THIS HAPPENING ON THE HIGHWAY AT SPEED.

01/01/2016
Components: ENGINE,FUEL/PROPULSION SYSTEM
Incident Date: 11/19/2015
Crash: No
Fire: Yes
Vehicle Identification Number: 1G1PC5SB2E7******
Summary

FUEL SYSTEM FAILURE RESULTING IN CATASTROPHIC ENGINE FIRE. I PURCHASED THIS VEHICLE BRAND NEW IN APRIL 2014. AFTER COMPLAINING ABOUT ENGINE POWER LOSS THREE MONTHS PRIOR, I STARTED SMELLING A FUEL ODOR THE WEEK BEFORE THANKSGIVING, I IMMEDIATELY NOTIFIED THE CHEVROLET DEALER ABOUT THE ODOR, THE DEALER DID INFORM ME THAT A TSB WAS ON GM DEALER WORLD IN REGARDS TO THE FUEL RAILS POSSIBLY COMING LOOSE CAUSING A FUEL ODOR / HESITATION. AFTER CAREFUL EXAMINATION OF THE VEHICLE THERE WAS NO VISIBLE FUEL LIQUID PRESENT ON THE ENGINE OR GROUND BELOW THE VEHICLE. THE VEHICLE SAT PARKED IN THE DRIVEWAY FOR MAJORITY OF THE DAY, UPON STARTING THE VEHICLE TO TRANSPORT TO THE DEALER THREE MINUTES AFTER THE VEHICLE BURST INTO FLAMES IN THE ENGINE COMPARTMENT, USING A GARDEN HOSE WHILE CALLING 911 THE VEHICLE BECAME FULLY INVOLVED IN THE ENGINE BAY SPREADING INTO THE PASSENGER COMPARTMENT. ONCE WATER CONTACTED THE ENGINE BAY THE FIRE FURTHER SPREAD INDICATING THE FIRE WAS CHEMICALLY BASED. THE LOCAL FIRE DEPARTMENT EXTINGUISHED THE VEHICLE USING A FOAM WATER MIXTURE. THE VEHICLE WAS DECLARED A TOTAL LOSS BY INSURANCE, I CONTACTED GM CUSTOMER SUPPORT ONLY TO BE STONEWALLED BY THE AGENT. I HAD OVER 10000 DOLLARS IN PAYMENTS INVESTED IN THIS VEHICLE. GM SHOULD HAVE STEPPED UP TO THE PLATE NOT THE INSURANCE. NOT A SURPRISE AFTER THE IGNITION SWITCH DISCRETIONS AND DEATHS. GOOGLE CHEVY CRUZE ENGINE FIRES THIS HAS HAPPENED SEVERAL TIMES BEFORE!!!!!!!!!!

12/19/2015
Components: SERVICE BRAKES
Incident Date: 12/01/2015
Crash: No
Fire: No
Vehicle Identification Number: 1G1PA5SH5E7******
Summary

MY CHEVROLET CRUZE 2014 MODEL CAR HAS A PROBLEM WITH BRAKES. I HAVE 6500 MILES ON CAR. DURING THE CAR IS RUNNING THE HAND BREAK LIGHT WAS ON AND THE FOLLOWED BY ENGINE LIGHT. AND WAS HARDLY ABLE TO BREAK. I MANAGED TO TAKE THE CAR TO SERVICE CENTER. RAY CHEVROLET SERVICE CENTER CHECKED MY CAR AND TOLD ME THAT BREAK WIRING'S ARE DAMAGED AND NEEDS TO REPLACE OTHERWISE I CANT DRIVE THE CAR. HOW CAN A WIRING IN SIDE THE CAR CAN GET DAMAGED AND RESULT IN FAILURE OF BRAKES. THE CAR IS ONLY ONE YEAR OLD AND 6500 MILES ON IT. THE WIRING INSIDE THE CAR IS NOT A REGULAR MAINTENANCE ITEM LIKE OIL CHANGE OR TIRES. I DONT KNOW WHEN WILL IT HAPPENS AGAIN. ATTACHED IS THE BILL OF SERVICE REPORT.

12/07/2015
Components: POWER TRAIN,VEHICLE SPEED CONTROL
Incident Date: 12/03/2014
Crash: No
Fire: No
Summary

TL* THE CONTACT OWNS A 2014 CHEVROLET CRUZE. WHILE ATTEMPTING TO ACCELERATE, THE VEHICLE FAILED TO INCREASE IN SPEED. THE FAILURE RECURRED SEVERAL TIMES. THE VEHICLE WAS TAKEN TO THE DEALER, BUT THE TECHNICIAN WAS UNABLE TO DUPLICATE THE FAILURE. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE VEHICLE WAS NOT REPAIRED. THE FAILURE MILEAGE WAS 13,000. THE VIN WAS NOT AVAILABLE.

12/03/2015
Components: AIR BAGS
Incident Date: 12/02/2015
Crash: Yes
Fire: No
Vehicle Identification Number: 1G1PA5SH2E7******
Summary

TL* THE CONTACT OWNS A 2014 CHEVROLET CRUZE. THE CONTACT STATED THAT WHILE DRIVING AT 50 MPH, THE VEHICLE SKIDDED ON ICE AND CRASHED INTO A UTILITY POLE, A CABLE BOX AND A FLAG POLE. THE AIR BAGS FAILED TO DEPLOY. A POLICE REPORT WAS FILED AND THERE WERE NO INJURIES SUSTAINED. THE VEHICLE WAS TOWED AND DEEMED DESTROYED. THE APPROXIMATE FAILURE MILEAGE WAS 5,700.

12/01/2015
Components: SERVICE BRAKES
Incident Date: 12/01/2015
Crash: No
Fire: No
Vehicle Identification Number: 1G1PA5SH5E7******
Summary

BREAK FLUIDS LOW, HAND BREAK LIGHT ON. WHEN I STARTED THE CAR IN THE MORNING, THE HAND BREAK LIGHT IS ON, AND I CALLED THE SERVICE CENTER AND SHEDULED AN APPOINTMENT. THEY RUN THE DIAGNOSIS CHECK AND I WAS INFORMED THE BREAK WIRING WAS FAULTY AND I WAS ASKED TO PAY OUT OF MY POCKET.

11/23/2015
Components: STEERING,ELECTRICAL SYSTEM,ELECTRONIC STABILITY CONTROL
Incident Date: 10/30/2015
Crash: No
Fire: No
Vehicle Identification Number: 1G1PC5SB1E7******
Summary

TL* THE CONTACT OWNS A 2014 CHEVROLET CRUZE. THE CONTACT STATED THAT THE SERVICE POWER STEERING AND SERVICE VEHICLE STABILITY TRAC WARNING LIGHTS ILLUMINATED INTERMITTENTLY, AND THE RADIO FUNCTIONS FAILED INTERMITTENTLY ALSO. THE VEHICLE WAS NOT TAKEN TO THE DEALER OR INDEPENDENT MECHANIC TO BE DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS APPROXIMATELY 61,000.

11/21/2015
Components: ENGINE
Incident Date: 11/19/2015
Crash: No
Fire: No
Vehicle Identification Number: 1G1PE5SB4E7******
Summary

NOVEMBER 2015 IN 55 DEGREE WEATHER WHILE DRIVING AN ERROR MESSAGE OF "A/C OFF DUE TO HIGH ENGINE TEMP". THIS HAPPENED DURING THE SUMMER OF 2015, MY CAR SHUT OFF AN AND I TOOK IT TO THE DEALERSHIP AND THEY REMEDIED THE ISSUE. I BELIEVE THEY SAID IT WAS THE WATER PUMP. AGAIN, IT'S GIVING ME THIS ERROR MESSAGE.

11/16/2015
Components: VISIBILITY/WIPER
Incident Date: 10/17/2015
Crash: No
Fire: No
Vehicle Identification Number: 1G1P75SZ5E7******
Summary

COLD AIR BLOWS ON WINDSHIELD FROM A/C AND FOGGS UP GLASS WICH OBSTRUCTS VIEW.THE CONTROLS ARE SET PROPERLY BUT DEFROSTER VENT DOES NOT CLOSE COMPLETELY. DEALER SAYS THERE IS NO FIX FOR THE PROBLEM.THIS HAPPENS WHEN STANDING OR DRIVING.

10/28/2015
Components: VEHICLE SPEED CONTROL
Incident Date: 08/05/2015
Crash: No
Fire: No
Vehicle Identification Number: 1G1PC5SB9E7******
Summary

TL* THE CONTACT OWNS A 2014 CHEVROLET CRUZE. THE CONTACT STATED THAT WHILE ATTEMPTING TO ACCELERATE, THE VEHICLE FAILED TO INCREASE THE SPEED. THE FAILURE RECURRED SEVERAL TIMES. THE VEHICLE WAS TAKEN TO THE DEALER. THE TECHNICIAN WAS UNABLE TO DUPLICATE THE FAILURE. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE VEHICLE WAS NOT REPAIRED. THE FAILURE MILEAGE WAS 8,000. UPDATE MA 01/13/16 THE CONSUMER STATED THE VEHICLE WOULD HESITATE TO ACCELERATE, IT WOULD ALSO ACCELERATE WHILE THE BRAKES WERE BEING APPLIED.*JS

10/21/2015
Components: EXTERIOR LIGHTING
Incident Date: 10/01/2015
Crash: No
Fire: No
Vehicle Identification Number: 1G1PG5SB9E7******
Summary

HEADLIGHTS TURN SIGNAL REFLECTORS ARE BURNING AND MELTING INSIDE HEADLIGHT AND WHEN COOL BREAKING OFF AND LANDING IN THE FRONT OF THE HEADLIGHT. BOTH DRIVER AND PASSENGER SIDES.

10/19/2015
Components: ENGINE AND ENGINE COOLING,FUEL SYSTEM, GASOLINE,POWER TRAIN,ELECTRICAL SYSTEM
Incident Date: 10/01/2015
Crash: No
Fire: No
Summary

2014 CHEVROLET CRUZE. CONSUMER WRITES IN REGARDS TO TRANSMISSION SHIFT PROBLEMS. *SMD THE CONSUMER STATED IT TOOK A WHILE, BEFORE THE GEARS SHIFTED PROPERLY. ALSO, AT TIMES, THERE WAS A SMELL OF GAS AND COOLANT. THE BATTERY CABLES WERE CORRODED. *JB

10/10/2015
Components: AIR BAGS,SEAT BELTS
Incident Date: 10/10/2015
Crash: Yes
Fire: No
Vehicle Identification Number: 1G1PE5SB5E7******
Summary

DAUGHTER WAS INVOLVED IN AN ACCIDENT ON HIGHWAY. VEHICLE IN FRONT OF HER USED NO TURN SIGNAL OR BRAKES. DAUGHTER RAN INTO THE BACK. DAMAGE TO CRUZE WAS MINIMAL BUT AIRBAG DID NOT DEFLATE. ONLY MESSAGE CENTER STATING THAT AIRBAG NEEDS TO BE SERVICES AS SOON AS POSSIBLE. AIRBAG WARNING. DRIVER SEAT BELT ALSO JAMMED AND WILL NOT UNHOOK AFTER ACCIDENT.

10/08/2015
Components: STEERING,SERVICE BRAKES
Incident Date: 09/25/2015
Crash: Yes
Fire: No
Vehicle Identification Number: 1G1PJ5SB7E7******
Summary

TL* THE CONTACT OWNS A 2014 CHEVROLET CRUZE. WHILE MAKING A LEFT TURN, THE BRAKES FAILED TO ENGAGE WHEN THE BRAKE PEDAL WAS DEPRESSED AND A LOSS OF STEERING POWER WAS EXPERIENCED . THE CONTACT CRASHED INTO A GUARDRAIL. THERE WERE NO INJURIES AND A POLICE REPORT WAS FILED. THE VEHICLE WAS TOWED TO A DEALER WHERE IT WAS DIAGNOSED, BUT THE FAILURE CAUSE COULD NOT BE DETERMINED. THE VIN WAS INCLUDED IN NHTSA CAMPAIGN NUMBER: 15V442000 (STEERING). THE VEHICLE WAS REPAIRED UNDER THE RECALL. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 45,070.

10/07/2015
Components: ELECTRICAL SYSTEM,ENGINE,FUEL/PROPULSION SYSTEM
Incident Date: 10/04/2015
Crash: No
Fire: No
Vehicle Identification Number: 1G1P75SZ9E7******
Summary

CAR RANDOMLY WILL SHUTOFF/JERK AND RESTART, SIMILAR TO TURNING OFF THE KEY AND TURNING IT BACK ON IMMEDIATELY. ALL OF THE DASH LIGHTS CAME ON AND WENT OFF, THE RADIO RESTARTED AND FROZE. VEHICLE LOST POWER ELECTRICALLY AND THE ENGINE SHUTOFF FOR A SPLIT SECOND. VEHICLE HAS ELECTRIC POWER STEERING THAT QUIT, DUE TO LOSS OF VEHICLE POWER. THIS OCCURRED WHILE COMING TO A STOP AT A STOP LIGHT, ALMOST STOPPED.

09/29/2015
Components: AIR BAGS
Incident Date: 09/23/2015
Crash: Yes
Fire: No
Vehicle Identification Number: 1G1PA5SG1E7******
Summary

TL* THE CONTACT OWNED A 2014 CHEVROLET CRUZE. THE CONTACT STATED THAT WHILE DRIVING AT 70 MPH, A TRUCK CRASHED INTO THE DRIVER SIDE OF THE CONTACT'S VEHICLE. THE AIR BAGS DID NOT DEPLOY. A POLICE REPORT WAS FILED. THE CONTACT WAS TAKEN TO THE HOSPITAL ANDSUSTAINED INJURIES TO THE HEAD, LEFT SIDE RIB, SHOULDER, ELBOW AND LEFT ARM. THE TRUCK DRIVER HAD NOT SUSTAINED ANY INJURIES. THE VEHICLE WAS DESTROYED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 9,500.

09/18/2015
Components: AIR BAGS
Incident Date: 10/01/2014
Crash: Yes
Fire: No
Summary

AIRBAGS FRONT AND SIDE FAILED TO DEPLOY IN A T-BONE TYPE CRASH APPROX TRAVELING 40 MPH, CAUSING 12K WORTH OF DAMAGE TO THE VEHICLE, THE FRONT WHEEL FELL OFF AND BROKE THE FRONT TIE ROD & AXEL, AND NO AIRBAGS DEPLOYED.

09/09/2015
Components: VEHICLE SPEED CONTROL
Incident Date: 06/05/2015
Crash: No
Fire: No
Vehicle Identification Number: 1G1PE5SB3E7******
Summary

TL* THE CONTACT OWNS A 2014 CHEVROLET CRUZE. THE CONTACT STATED THAT WHEN THE ACCELERATOR PEDAL WAS DEPRESSED, THE VEHICLE HESITATED TO ACCELERATE THEN SUDDENLY SURGED FORWARD. THE CONTACT MENTIONED THAT THE BRAKE PEDAL WAS DEPRESSED IN ORDER TO CONTROL THE VEHICLE WHEN THE FAILURE OCCURRED. THE VEHICLE WAS TAKEN TO THE DEALER WHO WAS NOT ABLE TO REPLICATE THE FAILURE. THE VEHICLE WAS TO BE TAKEN BACK TO THE DEALER BUT WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS NOT AVAILABLE.

09/09/2015
Components: SERVICE BRAKES,ENGINE
Incident Date: 07/01/2015
Crash: No
Fire: Yes
Summary

TL* THE CONTACT OWNED A 2014 CHEVROLET CRUZE. WHILE APPROACHING A STOP LIGHT, THE BRAKE PEDAL WAS DEPRESSED BUT FAILED TO RESPOND. ALL OF THE LIGHTS ON THE INSTRUMENT PANEL ILLUMINATED AND THE ENGINE STALLED. THE VEHICLE CAUGHT FIRE AND WAS DESTROYED. A POLICE REPORT WAS FILED AND NO INJURIES WERE REPORTED. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 200. THE VIN WAS UNAVAILABLE.

09/03/2015
Components: AIR BAGS
Incident Date: 08/27/2015
Crash: Yes
Fire: No
Vehicle Identification Number: 1G1PA5SG4E7******
Summary

OUR 2014 CHEVROLET CRUZE WAS HIT BY A CAR THAT WAS TRAVELLING AROUND 40 MPH AND CRASHED STRAIGHT INTO THE DRIVERS SIDE DOOR WITHOUT BRAKING. BOTH CARS WERE TOTALED AS A RESULT OF THE CRASH BUT NONE OF THE CRUZE'S AIRBAGS DEPLOYED (FRONT OR SIDE). AS A RESULT THE PASSENGER WAS SLAMMED INTO AND PARTIALLY OUT OF THE PASSENGER WINDOW.

09/02/2015
Components: VISIBILITY/WIPER
Incident Date: 09/15/2014
Crash: No
Fire: No
Vehicle Identification Number: 1G1P75SZXE7******
Summary

WINDSHIELD FOGGED UP AND I COULD NOT SEE. DEFROSTER AND HEATING WINDSHIELD DID NOT CLEAR THE WINDOW SO I COULD SEE OUT, AND I HAD TO STOP BECAUSE I COULD NOT SEE OUT FORWARD AT ALL. DEALER CHECKED THE CONDITION AND OF COURSE, COULD NOT DUPLICATE! THERE IS A FIX ON THE CHEVROLET CRUZE FORUM BUT I DO NOT WANT TO ATTEMPT TO DO IT MYSELF! SOMETHING MUST BE DONE ABOUT THIS OR I WILL BE FORCED TO 'LEMON-LAW' THIS CAR AND I DO NOT WANT TO BE FORCED TO DO THAT! IT IS THAT DANGERIOUS AND I KNOW IT CAN BE CORRECTED IF THE PROPER TSB IS ISSUED DESCRIBING FIX AS LISTED BY A PERSON ON THE FORUM MENTIONED ABOVE.

08/15/2015
Components: STEERING,AIR BAGS,SERVICE BRAKES
Incident Date: 08/09/2015
Crash: Yes
Fire: No
Vehicle Identification Number: 1G1PC5SB4E7******
Summary

AT 55MPH I FELT THAT I HAD PLENTY OF TIME TO STOP IN A HURRY. I APPLIED FIRM PRESSURE ON THE BREAKS AND THE BREAKS LOCKED UP. THE CAR BEGAN TO GO INTO A SKIDDING MOTION AND I HAD ABSOLUTELY NO CONTROL OVER THE STEERING WHEEL TO MOVE OUT OF THE WAY, I COULD HAVE AVOIDED THIS COLLISION IF I TURNED TO THE RIGHT, BUT BECAUSE I HAD NO STEERING ABILITY I REAR-ENDED THEM FROM MY SKID. THE ABS BRAKING SYSTEM, IT IS SUPPOSE TO HELP ME BY PUMPING THE BRAKES FOR ME, BUT IT DIDN'T. I SUSTAINED A BROKEN LEG WHEN THE AIR BAG DEPLOYED AT MY LEG. ON OTHER OCCASIONS, I HAD ALSO EXPERIENCED THE LOSS OF POWER WHILE DRIVING..CAR WOULD HESITATE AND THEN POWER AND THOUGHT THERE WAS SOMETHING WRONG WITH THE TRANSMISSION. BROUGHT IT IN FOR THAT AND THEY SAID THERE WAS NOTHING WRONG WITH IT

08/05/2015
Components: AIR BAGS,STRUCTURE
Incident Date: 07/18/2015
Crash: Yes
Fire: No
Vehicle Identification Number: 1G1PA5SH0E7******
Summary

I WAS STOPPED IN A CONSTRUCTION ZONE A VEHICLE CRASHED INTO THE BACK OF MY CAR AT A HIGH RATE OF SPEED NOT ONE OF THE 6 OR EIGHT AIRBAGS DEPLOYED HAVE PHOTOS MY FACE AND NOSE HIT STEERING WHEEL SWOLLEN VERY BAD STILL NOSE SWOLLEN LEFT ARM INJURIED HAVE TO HAVE MRI TO DETERMINE STILL HURTS VERY PAINFUL . I AM NOT UNDERSTANDING WHY NOT ONE AIRBAG CAME OUT MY TRUNK WAS PUSHED INTO MY BACK SEAT BACK WINDOW SHATTERED NO AIRBAG DEPLOYED

07/22/2015
Components: ELECTRICAL SYSTEM,AIR BAGS,ENGINE
Incident Date: 07/03/2015
Crash: Yes
Fire: Yes
Vehicle Identification Number: 1G1PC5SB9E7******
Summary

DRIVING DOWN A ROAD ON THE FRIDAY MORNING. WHEN A DEER POPPED UP IN FRONT OF ME. I HIT THE DEER ON CRUISE CONTROL GOING 70 MPH; BUT WAS HARD BRAKING TO AVOID THE DEER. THE VEHICLE CLIPPED THE DEER ON THE FRONT LEFT SIDE OF THE CAR BY THE HOOD. THE AIRBAGS DID NOT DEPLOY, MEANING IT WASN'T EVEN A BIG IMPACT. SO I PULLED OVER TO CALL AUTHORITIES WHEN THE CAR BEGAN TO SMOKE. SHORTLY AFTER, ESTIMATED TWO MINUTES, THE VEHICLE CAUGHT FIRE. THE FIRE BEGIN ON THE FRONT LEFT SIDE OF WHERE THE BATTERY WAS LOCATED. IT COMPLETELY BURNED DOWN THE CAR. NOT SURE HOW HITTING A DEER, WOULD NOT SET OFF THE AIR BAGS AND ALSO START A FIRE. LUCKILY I WAS ABLE TO MAKE IT OUT WITH NO INJURIES.

07/13/2015
Components: POWER TRAIN
Incident Date: 07/01/2015
Crash: No
Fire: No
Vehicle Identification Number: 1G1PA5SHXE7******
Summary

TL* THE CONTACT OWNS A 2014 CHEVROLET CRUZE. THE CONTACT STATED THAT THE GEAR SHIFT FAILED TO SWITCH INTO THE PARK POSITION WITHOUT WARNING. THE VEHICLE WAS TAKEN TO A DEALER WHERE IT WAS DIAGNOSED THAT THE TRANSMISSION CONTROL MODULE NEEDED TO BE REPLACED. THE VEHICLE WAS REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 11,800. MA 09/25 UPDATED 03/08/16. *JB

06/27/2015
Components: VISIBILITY/WIPER
Incident Date: 05/26/2015
Crash: No
Fire: No
Summary

DRIVING AT HIGHWAY SPEED IN LIGHT RAIN RESULTED IN A "CARWASH EFFECT" ON MY WINDSHIELD. DROPS DID NOT RUN BUT SPLATTERED IN A MANNER WHICH COMPLETELY OBSCURED VISIBILITY OF THE ROAD. I WAS DRIVING BLIND, REGARDLESS OF WIPER SPEED, IN VERY LIGHT RAIN. IS THERE RESEARCH SHOWING WINDSHIELD ANGLE AS THE CAUSE OF SUCH A PROBLEM? THIS HAS OCCURRED A SECOND TIME IN LIGHT RAIN.

06/18/2015
Components: POWER TRAIN,ELECTRONIC STABILITY CONTROL,ENGINE
Incident Date: 03/20/2015
Crash: No
Fire: No
Vehicle Identification Number: 1G1PE5SB4E7******
Summary

LOOSES POWER WHEN SITTING AT LIGHT, DOESN'T QUITE SHUT OFF, CONSTANT BELT SQUEALING, ENGINE LIGHT COMING ON, TAKEN BACK TO DEALERSHIP ON 3/21/15 BECAUSE THE ENGINE LIGHT CAME BACK ON, BELT STILL SQUEALING, ENGINE STILL HESITATING AND LOSING POWER. DEALERSHIP REPLACED KNOCK SENSOR AND DRIVE BELT TENSIONER. TAKEN BACK ON APRIL 3, SQUEALING STILL, MAKING A LOUD SOUND WHEN YOU TURN THE CAR OFF, STILL HAVING HESITATION PROBLEMS. DEALERSHIP REPLACED WATER PUMP AND HARMONIC BALANCER. TAKEN BACK AGAIN, STILL HESITATING, DYING DOWN IN POWER STILL, MAKING SOUND WHEN YOU SHUT THE ENGINE OFF STILL. TAKEN BACK AGAIN, REPLACED SEAL IN ENGINE THAT WAS BEING SUCKED INTO INTAKE. STILL HAVING PROBLEMS WITH HESITATION, POWER DYING DOWN AND NO PICK UP OR ACCELERATION.

06/12/2015
Components: STRUCTURE,VISIBILITY/WIPER
Incident Date: 05/16/2015
Crash: No
Fire: No
Vehicle Identification Number: 1G1P75SZ5E7******
Summary

WHILE DRIVING THE VEHICLE ON THE HIGHWAY AT 68MPH WITH NO TRAFFIC ALONGSIDE NOR IN FRONT OF ME THE SUNROOF GLASS SHATTERED VOLUNTARILY CAUSING SMALL SHARDS OF GLASS TO FALL INTO MY FACE AND CLOTHING AS WELL AS OUTSIDE THE TOP OF THE VEHICLE. THE SUN SHADE WAS OPEN AND THE GLASS ON CLOSED ON THE ROOF AND NOT VENTED. THERE WAS NO CHANCE OF ROAD DEBRIS HITTING THE CLOSED SUNROOF NOR WAS THERE AN OVERPASS FROM ANYTHING TO FALL OFF FROM TO MAKE IMPACT. THE GLASS EXPLODED AND SPIDER-WEBBED THE ENTIRE SUNROOF.

06/03/2015
Components: POWER TRAIN
Incident Date: 05/28/2015
Crash: No
Fire: No
Vehicle Identification Number: 1G1PC5SB9E7******
Summary

TL* THE CONTACT OWNS A 2014 CHEVROLET CRUZE. WHILE DRIVING AT APPROXIMATELY 70 MPH, THE VEHICLE SUDDENLY ACCELERATED UP TO APPROXIMATELY 90 MPH. THE CONTACT MANAGED TO SHIFT TO NEUTRAL AND COME TO A COMPLETE STOP. THE VEHICLE WAS TAKEN TO A DEALER WHERE THE FAILURE WAS UNABLE TO BE DUPLICATED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 9,000.

05/29/2015
Components: AIR BAGS
Incident Date: 05/09/2015
Crash: Yes
Fire: No
Vehicle Identification Number: 1G1PC5SB1E7******
Summary

TL* THE CONTACT OWNS A 2014 CHEVROLET CRUZE. WHILE DRIVING 65 MPH AND ATTEMPTING TO AVOID CRASHING INTO A DEER, THE BRAKES WERE REPEATEDLY ENGAGED AND THE HORN WAS ACTIVATED. THE VEHICLE FAILED TO STOP AND CRASHED. THE AIR BAG DEPLOYED, BUT DID NOT INFLATE. THE CONTACT SUSTAINED TWO INJURED FINGERS AND TWO FRACTURED BONES IN THE RIGHT ARM, WHICH REQUIRED MEDICAL ATTENTION. A POLICE REPORT WAS FILED. THE VEHICLE WAS TOWED TO THE DEALER, BUT WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 11,594.

05/20/2015
Components: UNKNOWN OR OTHER
Incident Date: 04/16/2015
Crash: No
Fire: No
Vehicle Identification Number: 1******
Summary

I TRIED TO PUT MY CAR IN DRIVE, BUT THE ENGINE WOULD REV AND I WAS NOT ABLE TO MOVE FORWARD. THE D ON THE DASHBOARD WOULD JUST BLINK. I HAD TO TURN THE CAR OFF AND BACK ON TO MAKE IT STOP.

05/11/2015
Components: VEHICLE SPEED CONTROL
Incident Date: 04/29/2015
Crash: Yes
Fire: No
Vehicle Identification Number: 1G1PC5SB9E7******
Summary

TL* THE CONTACT OWNS A 2014 CHEVROLET CRUZE. THE CONTACT STATED WHILE DRIVING APPROXIMATELY 2 MPH, THE BRAKE WAS ENGAGED AND THE VEHICLE ACCELERATED INDEPENDENTLY. THE ACCELERATOR PEDAL WAS APPLIED AND THEN THE BRAKE PEDAL, BUT THE VEHICLE DID NOT STOP. THE FAILURE RECURRED A SECOND TIME AND THE VEHICLE CRASHED INTO A BUILDING. THERE WERE NO PERSONAL INJURIES. THE AIR BAG DEPLOYED. A POLICE AND A FIRE REPORT WERE FILED. THE VEHICLE WAS TOWED TO THE DEALER FOR REPAIR. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 10,000.

04/13/2015
Components: EXTERIOR LIGHTING,AIR BAGS,ENGINE
Incident Date: 04/12/2015
Crash: Yes
Fire: No
Vehicle Identification Number: 1G1PA5SH0E7******
Summary

TL* THE CONTACT OWNS A 2014 CHEVROLET CRUZE. WHILE DRIVING AT 55 MPH, THE ENGINE STALLED AND BOTH OF THE HEADLIGHTS BECAME INOPERABLE. THE CONTACT CRASHED THE VEHICLE INTO A SIDE RAILING. THE CONTACT STATED THAT THE SIGNAL INDICATORS WERE INOPERABLE. THE AIR BAGS FAILED TO DEPLOY. A POLICE REPORT WAS NOT FILED AND NO INJURIES WERE REPORTED. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 10,000.

04/10/2015
Components: STRUCTURE,ENGINE
Incident Date: 01/29/2015
Crash: No
Fire: No
Vehicle Identification Number: 1G1PC5SB5E7******
Summary

I PURCHASED A LEASE VEHICLE (@500 MILEAGE AT THE TIME). A FEW MONTHS LATER, THE MOTOR SOUNDED LIKE I HAD OVER 100,000 MILES. VERY LOUD. I CHANGED THE OIL AT PERMITTED TIME, TOOK IT IN FOR A MECHANIC TEST DRIVE. MECHANIC SAID IT SEEMED FINE. FEEDBACK FROM PASSENGERS WERE AFFIRMING THAT THERE IS DEFINITELY AN ISSUE. IT SEEMS THE COLDER IT IS, THE HARDER IT RUNS. LIKE YOU NEVER CHANGE YOUR OIL, AND THE MUFFLER HAS A HOLE, OR THE MOTOR RUNS REAL HEAVY, LIKE RPMS STICKING. SOMETIMES ITS MORE FAINT. I TRIED HIGHER GRADE GASOLINE, AS ADVISED, THIS DID NOT HELP. MORE IMPORTANTLY. THE DOORS SHOULD DEFINITELY BE RECALLED. THEY ARE A SAFETY CONCERN. THEY SLAM BACK ON YOU EVEN IF OPENED ALL THE WAY, IF ON AN UNEVEN PAVEMENT OR SLIGHT INCLINE. THERE IS ONLY ONE LATCH AT ALL THE WAY OPEN. THIS HAS BEEN A MAJOR PROBLEM AND SLAMS BACK ON MY CHILDREN AND MYSELF. I AM CONCERNED FOR OTHERS THAT MAY DRIVE THIS VEHICLE. THERE SHOULD BE A SECOND LATCH OR CATCHING MECHANISM TO PREVENT IT SLAMMING ON YOUR LEGS/HEAD. *TR

04/06/2015
Components: SERVICE BRAKES, HYDRAULIC
Incident Date: 03/09/2015
Crash: No
Fire: No
Vehicle Identification Number: 1G1PE5SB2E7******
Summary

2014 CHEVROLET CRUZE. CONSUMER WRITES N REGARDS TO VEHICLE SUDDEN ACCELERATION AFTER STEPPING ON THE BRAKE PEDAL. *SMD THE CONSUMER STATED THE BRAKE AND ACCELERATOR PEDAL WERE IN CLOSE PROXIMITY OF EACH OTHER AND HE DISCOVERED THEY COULD BE APPLIED AT THE SAME TIME. *JB

04/03/2015
Components: STEERING
Incident Date: 02/10/2015
Crash: No
Fire: No
Vehicle Identification Number: 1G1PG5SB4E7******
Summary

WHEN MAKING A SLIGHT CORRECTION ON THE HI-WAY THE STEERING WHEEL FEELS AS IF IT BINDS AND THE AFTER A SHORT TURN OF THE WHEEL IT SUDDENLY TAKES OFF. IT DOES THIS IN EITHER DIRECTION AND YOU END UP WEAVING BACK AND FORTH TRYING TO STAY IN YOUR LANE. THE CAR IS NOW BEGINNING TO DO THIS AT ALL SPEEDS ON THE HI-WAY AND I AM BEGINNING TO FEEL UNSAFE. THERE SEEMS TO BE NO PROBLEM AT SLOW SPEEDS AROUND THE CITY. *TR

04/03/2015
Components: STEERING
Incident Date: 02/03/2014
Crash: No
Fire: No
Vehicle Identification Number: 1G1PC5SB1E7******
Summary

WHILE DRIVING AT 65-70 MPH ON STRAIGHT AND LEVEL HIGHWAY, STEERING WOULD DEVELOP A "STICKY OR DEAD SPOT" ON CENTER WHEN ATTEMPTING TO MAKE A SLIGHT CORRECTION. IT REQUIRED INCREASED EFFORT TO OVERCOME THE STICKING SPOT RESULTING IN OVERSTEER CAUSING THE VEHICLE TO OVER-VEER. VERY DANGEROUS. NHTSA IS AWARE OF THE DEFECT. HARD TO BELIEVE THERE IS NO RECALL.. *TR

03/30/2015
Components: EXTERIOR LIGHTING,AIR BAGS,STRUCTURE
Incident Date: 03/26/2015
Crash: Yes
Fire: No
Vehicle Identification Number: 1G1PH5SB5E7******
Summary

I WAS DRIVING EAST ON THE ROAD. THE CAR IN FRONT OF ME SUDDENLY STOPPED AND I WAS UNABLE TO STOP BEFORE HITTING THEM. I DO FEEL I WAS FOLLOWING AT A SAFE DISTANCE BUT FOR SOME REASON THE CAR DID NOT SLOW DOWN OR STOP AS I FEEL IT SHOULD HAVE. THE FRONT END OF THE CAR CRUMPLED THOUGH THE AIR BAGS NEVER DEPLOYED AND THE ONSTAR CRASH RESPONSE NEVER ACTIVATED. THERE WAS ALSO VERY MINIMAL, IF ANY, DAMAGE TO THE CAR IN FRONT OF ME (POSSIBLY DENTED THE BUMPER). ON A SIDE NOTE, I HAVE OWNED THIS CAR FOR 2 MONTHS NOW AND HAVE ONLY BEEN ABLE TO DRIVE IT FOR APPROXIMATELY 17 DAYS BECAUSE I HAVE TO KEEP TAKING IT BACK TO THE SHOP TO BE WORKED ON FOR MALFUNCTIONS IN OTHER SYSTEMS OF THE BRAND NEW CAR. I AM CONCERNED THAT THERE MAY HAVE BEEN A MALFUNCTION WITH THE BRAKES SYSTEM OR AIRBAGS AS WELL.

03/27/2015
Components: VISIBILITY/WIPER
Incident Date: 12/16/2013
Crash: No
Fire: No
Vehicle Identification Number: 1G1PJ5SB6E7******
Summary

THE VEHICLE SIDE WINDOWS AND OUTER EDGES OF THE WINDSHIELD WOULD FOG UP AND THE DEFROSTER/DEFOGGER WOULD NOT CLEAR THE CONDITION. THE COLDER IT WAS OUTSIDE AND THE FURTHER I DROVE THE VEHICLE THE WORSE IT GOT. THIS HAPPENED ON MULTIPLE OCCASIONS BEFORE THE DEALER FINALLY MOSTLY CORRECTED IT.I SAY MOSTLY BECAUSE THE VEHICLE STILL IS QUITE SLOW TO DEFOG THE WINDOWS IN VERY COLD CONDITIONS. IT IS MUCH BETTER BUT STILL NOT WHAT I WOULD CONSIDER OPTIMAL. *TR

03/26/2015
Components: VISIBILITY,EQUIPMENT ADAPTIVE/MOBILITY
Incident Date: 11/03/2014
Crash: No
Fire: No
Summary

WINDOWS STEAM AND FOG FREQUENTLY AND THE FAN DOES NOT CLEAR ALL WINDOWS. WINDSHIELD CENTER WILL ONLY DEFROST WHEN ON LOW SPEED. IT WILL NOT MAINTAIN A CLEAR VIEW UNLESS ON HIGH SPEED AND THEN SOMETIMES THE LOWER CORNERS OF THE WINDSHIELD STAY STEAMED OR FOGGED.. *TR

03/23/2015
Components: SUSPENSION,POWER TRAIN
Incident Date: 04/01/2014
Crash: No
Fire: No
Vehicle Identification Number: 1G1PC5SB1E7******
Summary

CLASSIC CHEVROLET IN GRANBURY TX SOLD ME A 2014 CHEVY CRUZ THAT HAD A BROKEN AXLE AND WAS A OUTSTANDING RECALL. I TRIED TO RETURN CAR FOR THIS REASON BUT THEY WOULD NOT TAKE IT. THE CAR THEN SAT AT THE DEALERSHIP FOR APPROXIMATELY 2 MONTHS WAITING FOR PARTS AND I ONCE AGAIN TRIED TO TURN CAR IN. *TR

03/19/2015
Components: AIR BAGS
Incident Date: 02/18/2015
Crash: No
Fire: No
Vehicle Identification Number: 1G1PE5SB1E7******
Summary

TL* THE CONTACT OWNS A 2014 CHEVROLET CRUZE. WHILE DRIVING 17 MPH, THE VEHICLE SLID ON THE ICY ROAD. THE CONTACT LOST CONTROL AND CRASHED INTO ANOTHER PARKED VEHICLE. THE AIR BAGS FAILED TO DEPLOY. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. A POLICE REPORT WAS FILED AND NO INJURIES WERE SUSTAINED. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS 18,200.

03/14/2015
Components: VISIBILITY/WIPER
Incident Date: 03/13/2015
Crash: No
Fire: No
Summary

IT WAS RAINING, AND APPROXIMATELY 40 DEGREES AS INDICATED BY THE CAR THERMOMETER. I WAS DRIVING AND THE WINDSHIELD WIPERS WERE GOING AND CLEARING THE RAIN PER NORMAL OPERATION. SUDDENLY THE DRIVERS SIDE WIPER ONLY WENT UP ABOUT ONE-QUARTER OF THE WAY OF NORMAL AND THE PASSENGER SIDE WENT CLEAR OVER THE STUCK DRIVERS SIDE WIPER. DESPITE ALL ATTEMPTS TO FIX IT AT THE CLOSEST GAS STATION I COULDN'T FIND OUT WHERE THE PROBLEM OCCURRED, BUT I DID SEE THAT THE PASSENGER SIDE COULD NOT GO UP AND DOWN BY PULLING IT MANUALLY, BUT THE DRIVERS SIDE WOULD FREELY GO UP AND DOWN JUST BY MOVING IT MANUALLY. I COULDN'T SEE MUCH OF ANYTHING AFTER THAT, BUT GOT THE CAR HOME. *TR

03/10/2015
Components: ELECTRICAL SYSTEM
Incident Date: 03/02/2015
Crash: No
Fire: No
Vehicle Identification Number: 1G1PC5SB2E7******
Summary

2014 CHEVROLET CRUZE. CONSUMER WRITES IN REGARDS TO IGNITION KEY PROBLEMS. *SMD THE CONSUMER STATED A FEW DAYS AFTER THE VEHICLE WAS PURCHASED THE IGNITION SWITCH TURNED OFF BY ITSELF WHILE MERGING ONTO THE HIGHWAY. THE CONSUMER STATED HER HUSBAND'S RING WAS HOLDING MANY KEYS AND IT APPEARED THAT ONE BECAME WEDGED ON THE STEERING COLUMN. *JB

03/09/2015
Components: ENGINE
Incident Date: 03/04/2014
Crash: No
Fire: No
Vehicle Identification Number: 1G1P75SZ0E7******
Summary

TL* THE CONTACT OWNS A 2014 CHEVROLET CRUZE. THE CONTACT STATED THAT WHILE DRIVING AT UNKNOWN SPEEDS, THE CHECK ENGINE WARNING LIGHT SUDDENLY ILLUMINATED. THE VEHICLE WAS TAKEN TO THE DEALER ON MULTIPLE OCCASIONS WHERE THE KNOCK SENSOR AND THE OXYGEN SENSOR WERE REPLACED BUT THE FAILURE PERSISTED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 5,800.

02/24/2015
Components: ELECTRICAL SYSTEM
Incident Date: 02/23/2015
Crash: No
Fire: No
Vehicle Identification Number: 1G1PC5SB5E7******
Summary

THE CAR WAS CRANKED WITH REMOTE START, CHILD WAS PUT IN THE CAR, FRONT DOOR WAS CLOSED BY THE WIND WITH KEYS IN THE CAR, ACTUALLY TWO SETS OF KEYS WITH A KEY FOR THE VEHICLE ON THE SETS, AND ALL OF THE DOORS LOCKED NOT RECOGNIZING THESE KEYS WITH THE CAR CRANKED AND THE A CHILD IN THE CAR. THIS IS A SAFETY HAZARD AND DEFECT FOR CERTAIN THAT NEEDS TO BE FIXED IMMEDIATELY. *JS

02/18/2015
Components: VEHICLE SPEED CONTROL
Incident Date: 02/10/2015
Crash: No
Fire: No
Vehicle Identification Number: 1G1PC5SBXE7******
Summary

TL* THE CONTACT OWNS A 2014 CHEVROLET CRUZE. WHILE DRIVING 5 MPH, THE ACCELERATOR PEDAL FRACTURED. THE VEHICLE WAS TOWED TO THE DEALER. THE TECHNICIAN DIAGNOSED THAT THE ACCELERATOR PEDAL NEEDED TO BE REPLACED. THE VEHICLE WAS REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 7,000.

02/04/2015
Components: STEERING
Incident Date: 01/28/2015
Crash: Yes
Fire: No
Vehicle Identification Number: 1G1PA5SG6E7******
Summary

TL* THE CONTACT OWNS A 2014 CHEVROLET CRUZE. WHILE DRIVING APPROXIMATELY 15 MPH MAKING A LEFT HAND TURN, THE STEERING WHEEL SEIZED AND CAUSED THE VEHICLE TO CRASH INTO A SIDEWALK. THE AIR BAGS FAILED TO DEPLOY. NO POLICE REPORT WAS FILED AND NO INJURIES WERE REPORTED. THE VEHICLE WAS TOWED TO THE DEALER. THE TECHNICIAN MADE UNKNOWN REPAIRS. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 10,000.

02/04/2015
Components: STEERING,ELECTRICAL SYSTEM
Incident Date: 02/02/2015
Crash: No
Fire: Yes
Vehicle Identification Number: 1G1PC5SB4E7******
Summary

TL* THE CONTACT OWNS A 2014 CHEVROLET CRUZE. THE CONTACT STATED THAT WHILE DRIVING AT APPROXIMATELY 60 MPH, THE VEHICLE STALLED BUT WAS ABLE TO BE RESTARTED. THE CONTACT ALSO STATED THAT WHEN ATTEMPTING TO DRIVE THE VEHICLE, THE VEHICLE JERKED INCESSANTLY. THE VEHICLE WAS TAKEN TO THE DEALER WHERE IT WAS DIAGNOSED THAT THE STEERING GEAR NEEDED TO BE REPLACED. THE VEHICLE WAS REPAIRED HOWEVER, THE FAILURE RECURRED. THE CONTACT STATED THAT AFTER THE VEHICLE WAS REPAIRED, THERE WAS AN ABNORMAL BURNING ODOR INSIDE THE CABIN. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS UNKNOWN. UPDATED 3/31/15*CN UPDATED 9/20/2017*CN

02/03/2015
Components: VEHICLE SPEED CONTROL
Incident Date: 01/29/2015
Crash: Yes
Fire: No
Vehicle Identification Number: 1G1PA5SGGE7******
Summary

TL* THE CONTACT OWNS A 2014 CHEVROLET CRUZE. WHILE DRIVING APPROXIMATELY 15 MPH, THE VEHICLE MADE AN ABNORMAL NOISE AND ACCELERATED INDEPENDENTLY. THE CONTACT LOST CONTROL OF THE VEHICLE AND STRUCK A CURB. THERE WERE NO INJURIES AND A POLICE REPORT WAS NOT FILED. THE FAILURE RECURRED ON MULTIPLE OCCASIONS. THE VEHICLE WAS TOWED TO A DEALER, BUT WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOTIFIED. THE VIN WAS INVALID. THE APPROXIMATE FAILURE MILEAGE WAS 10,000.

01/28/2015
Components: AIR BAGS
Incident Date: 01/28/2015
Crash: No
Fire: No
Vehicle Identification Number: 1G1PA5SG8E7******
Summary

AIRBAG SENSOR WILL NOT TURN OFF. *TR

01/27/2015
Components: STEERING,SERVICE BRAKES
Incident Date: 11/21/2014
Crash: Yes
Fire: No
Vehicle Identification Number: 1G1PG5SB1E7******
Summary

BRAKES LOCKED UP (ANTI-LOCK BRAKING SYSTEM FAULTY) CAUSING THE CAR TO SKID RATHER THAN SLOW DOWN DURING STOP AND GO TRAFFIC. I WAS UNABLE TO TURN THE STEERING WHEEL AND COULD NOT EVEN TRY TO SWERVE TO AVOID THE OTHER VEHICLE. CAR WAS UNABLE TO STOP IN TIME AND THERE WAS A COLLISION. *TR

01/19/2015
Components: VISIBILITY
Incident Date: 12/12/2014
Crash: No
Fire: No
Vehicle Identification Number: 1G1PC5SBXE7******
Summary

THE FRONT WINDSHIELD FOGS UP OR GETS A FILM ON IT MAKING IT A SAFETY HAZARD BECAUSE AT NIGHT WHEN LIGHTS ARE COMING TOWARDS YOU IT IS IMPOSSIBLE TO SEE OUT THE WINDSHIELD. THE SIDE WINDOWS IN EXTREME COLD ALSO FREEZE ON THE INSIDE AND DO NOT THAW UNTIL AFTER THE CAR HAS SAT. IT IS HARD TO SAY IF THIS IS A FILM OR FOGGED BECAUSE IT HAPPENS WHEN THE DEFROSTERS ARE ON. I CLEAN THE WINDOWS BUT IT KEEPS HAPPENING. *TR

01/01/2015
Components: AIR BAGS
Incident Date: 12/30/2014
Crash: Yes
Fire: No
Vehicle Identification Number: 1G1PE5SB9E7******
Summary

DRIVER'S DOOR WAS DEMOLISHED AND SIDE CURTAIN AIRBAG DIDN'T DEPLOY. *JS

12/30/2014
Components: STEERING
Incident Date: 06/19/2014
Crash: No
Fire: No
Vehicle Identification Number: 1G1PA5SH0E7******
Summary

WHEN TRAVELING DOWN THE INTERSTATE ON MULTIPLE OCCASIONS THE STEERING COLUMN BECOMES 'STUCK' OR 'STICKY' IN THE ASPECT THAT IT REQUIRES EXTRA EXERTION OF FORCE TO MOVE IT IN EITHER DIRECTIONS. THIS RESULTS IN THE CAR SWERVING AND ON MORE THAN ONE OCCASION ALMOST WRECKING. *JS

12/29/2014
Components: AIR BAGS
Incident Date: 11/04/2014
Crash: Yes
Fire: No
Vehicle Identification Number: 1G1PJ5SBXE7******
Summary

MY 2014 CHEVY CRUZE ECO WAS HIT IN THE RIGHT REAR OF MY VEHICLE BY A 2015 CHRYSLER THAT WAS GOING APPROXIMATELY 40-45MPH. MY VEHICLE WAS GOING AROUND 20MPH. ONCE HIT IN THE REAR I WAS FLUNG FORWARD AND TO THE LEFT, CAUSING ME TO HIT MY HEAD ON THE LEFT A-PILLAR AND MOMENTARILY BLACKING OUT AND THEN WENT FORWARD MORE JUST STOPPING BEFORE HITTING MY HEAD ON THE STEERING WHEEL. THEN I HIT THE VEHICLE IN FRONT OF ME. NO AIRBAGS WERE DEPLOYED, NOT A SINGLE ONE. THE ONSTAR SYSTEM SAID THEY DETECTED AN AIRBAG DEPLOYMENT BUT NOTHING EXTERNALLY DEPLOYED IN VEHICLE. I BELIEVE THAT IF AIRBAGS ACTUALLY DEPLOYED IT COULD HAVE LESSENED OR STOPPED MY CONCUSSION I RECEIVED FROM MY ACCIDENT. *TR

12/28/2014
Components: ELECTRICAL SYSTEM,VISIBILITY
Incident Date: 12/28/2014
Crash: No
Fire: No
Summary

3RD TIME SINCE PURCHASING IN MARCH 2014 THAT HEATER AND OR AIR CONDITIONING HAS STOPPED WORKING. WAS TOLD FIRST 2 TIMES THAT IT WAS THE MOTOR AND SENSOR, THOSE WERE REPLACED NOW WHILE MAKING YET ANOTHER ROAD TRIP 4 HOURS FROM OUR HOME WITH OUR CHILD THE HEAT WENT OUT. HEATER WILL NOT BLOW WARM AIR OR ANY AIR FOR THAT MATTER AND DEFROSTED WILL NOT WORK RESULTING IN US STOPPING EVERY FEW MILES TO MANUALLY WIPE THE WINDSHIELD DOWN. *TR

12/27/2014
Components: STEERING,ELECTRICAL SYSTEM,ENGINE
Incident Date: 12/19/2014
Crash: No
Fire: No
Vehicle Identification Number: 1G1PJ5SB5E7******
Summary

WATER PUMP HAD TO BE REPLACED DUE TO LEAK, COMPUTER REPROGRAMED TO FIX STEERING WHEEL CATCH, BATTERY TERMINAL CABLE REPLACED FOR UNKNOWN REASON. ALL THIS ON A BRAND NEW 2014 CRUZE. WTF? NOT TO MENTION INITIAL DRIVE SHAFT REPAIRS. THOUGHT THIS WAS AN AMERICAN MADE CAR WITH QUALITY AMERICAN PARTS, WORST FIRST NEW CAR BUYER EXPERIENCE EVER. MAKE IT RIGHT GM. *TR

12/16/2014
Components: ENGINE AND ENGINE COOLING
Incident Date: 12/01/2014
Crash: No
Fire: No
Vehicle Identification Number: 1G1PG5SB1E7******
Summary

2014 CHEVROLET CRUZ LTZ EXHAUST FUMES/MOLD/ANTIFREEZE SMELLS CAUSED SICKNESS, BAD ALLERGIES, EYES, NOSE, LUNGS PROBLEMS. *MW

12/14/2014
Components: POWER TRAIN,ELECTRICAL SYSTEM
Incident Date: 12/04/2014
Crash: No
Fire: No
Summary

CAN'T REMOVE KEY WHEN CAR IS IN PARK. TWO DIFFERENT TIMES NOW. ALSO CAR WITH 900 MILES ON IT FAILED TO START AND KEY WAS STUCK THIS TIME ALSO. TOW TRUCK DRIVER CALLED, HE ALSO COULD NOT REMOVE KEY. CHECKED CAR FOR ANYTHING LEFT ON, FOUND NOTHING. JUMPED CAR, IT STARTED, HE MOVED THE SHIFTER LEVER ROUGHLY SEVERAL TIMES, KEY CAME OUT. TOLD US NOT TO TURN CAR OFF AND TAKE IT TO DEALERSHIP. DRIVER THOUGHT BATTERY WAS BAD ALSO. TOOK CAR IN. THEY KEPT CAR THREE DAYS. WERE TOLD TWICE BY SERVICE MAN BATTERY HAD A BAD CELL. WHEN CALLED TO PICK UP CAR, SERVICE TOLD US WE MUST HAVE LEFT SOMETHING ON. THAT NOTHING WAS WRONG. AND WE MUST NOT HAVE SHIFTER IN PARK. LEFT DEALERSHIP, NO BATTERY REPLACED, NO REAL ANSWER TO WHY KEY DIDN'T COME OUT. DID NOT EVEN PUT CAR ON A CHARGER TO GET BATTERY BACK TO 100%. *TR

12/11/2014
Components: ELECTRICAL SYSTEM,ELECTRONIC STABILITY CONTROL
Incident Date: 12/01/2014
Crash: No
Fire: No
Vehicle Identification Number: 1G1PA5SH8E7******
Summary

4 TIMES THIS MONTH I WAS SITTING STILL AND ALL LIGHTS ON DASH CAME ON.THE CAR ONLY HAS 1100 MILES.THE TRAC MALF LIGHT,BRAKE LIGHT,STEERING LIGHT ECT.THIS CAR IS ONLY 4 MONTHS OLD AND ALREADY GIVING PROBLEMS LIKE THIS.VERY UN HAPPY WITH CAR. *TR

12/05/2014
Components: STEERING
Incident Date: 11/14/2014
Crash: No
Fire: No
Vehicle Identification Number: 1G1PG5SB8E7******
Summary

AT HIGHWAY SPEEDS THE STEERING STICKS. MAKING IT SCARY TO DRIVE AND DANGEROUS. *TR

11/28/2014
Components: TIRES,WHEELS
Incident Date: 11/27/2014
Crash: No
Fire: No
Summary

TPMS WENT ON THANKSGIVING MORNING TIRE PRESSURE WAS 10. FILLED TIRE UP TO 32, WENT BACK OUT LATER TIRE PRESSURE WAS AT 10. CHECK IT BEFORE GOING TO SLEEP, TIRE PRESSURE WAS AT 4, FILLED IT UP TO 37. CHECKED IT IN THE MORNING AND IT WAS 4. TOOK CAR TO DISCOUNT TIRE, TECHNICIAN SAID THERE WAS A BUBBLE ON MY TIRE AND IT COULD NOT BE REPAIRED NEEDED A NEW TIRE. 163.00 LATER. THIS CAR IS ONLY SIX MONTHS OLD AND I SHOULD NOT HAVE TO BE REPLACING IT. THEY ARE FIRESTONE TIRES AND I AM VERY ANGRY THAT I HAVE TO PUT A NEW TIRE ON MY BRAND NEW CAR. *TR

11/16/2014
Components: STEERING
Incident Date: 11/15/2014
Crash: No
Fire: No
Vehicle Identification Number: 1G1PA5SG1E7******
Summary

WHILE TRAVELING ON A 50 MILE TRIP ( EACH WAY) 100 TOTAL, OVER THE WEEKEND I NOTICED AT TRAVELING SPEEDS OF 65-70 MPH THAT THE STEERING WAS ALMOST UNRESPONSIVE FOR A SECOND, OR SLOPPY, LIKE IT HAD A DEAD SPOT AND WASN'T RESPONDING. I WAS NOTICING, THAT WHEN I WENT TO ADJUST THE STEERING THERE WAS LIKE A SPOT IN THE STEERING WHERE IT WOULDN'T REACT WHICH I FOUND VERY UNSAFE. UPON DECELERATING AT SLOWER SPEEDS ON REGULAR ROADS AROUND 30-40MPH I NOTICED THE PROBLEM STILL BEING THERE. I FIND IT EXTREMELY UNSAFE AND ITS LIKE THE STEERING ISN'T RESPONDING PROPERLY WHICH IN THE EVENT OF NEEDING TO AVOID AN ACCIDENT CAN END UP CAUSING ONE. I ASK THAT SOMEONE PLEASE LOOK INTO THIS MATTER. I DID SOME GOOGLE SEARCHES ONLINE AND HAVE FOUND THAT THERE ARE MANY OWNERS OF CHEVROLET CRUZE VEHICLES HAVING THESE PROBLEMS. I WILL BE CONTACTING MY DEALER IN THE MORNING. UNFORTUNATELY THEY HAVEN'T BEEN VERY GOOD AT FIGURING OUT OTHER PROBLEMS THAT I HAVE HAD IN THE PAST. CRUZE OWNERS SPEAK UP PLEASE SO WE CAN GET THIS PROBLEM RESOLVED. *TR

11/14/2014
Components: AIR BAGS
Incident Date: 06/02/2014
Crash: No
Fire: No
Vehicle Identification Number: 1G1PA5SH7E7******
Summary

I HAVE BEEN TRYING TO GET MY AIR BAG RECALL TAKEN CARE OF SINCE JUNE. KEEP GETTING THE RUN AROUND AT FAIRWAY CHEVROLET THAT THE PART IS NOT READY AND I WILL GET A NOTICE WHEN TO BRING VEHICLE IN FOR REPAIRS. EVEN RECEIVED AN IMPORTANT EMAIL THAT THIS NEEDS TO BE TAKEN CARE OF ASAP....MEANWHILE NOT ABLE TO USE THE VEHICLE AS MUCH AS I WANT DUE TO THE AIR BAG DANGER. YOU WOULD THINK I WOULD GET A LOANER UNTIL MY CAR IS FULLY FIXED AND SAFE TO DRIVE. VEHICLE IS A YEAR OLD THIS MONTH AND 3300 MILES AS WE ARE NOT USING THE VEHICLE VERY MUCH. JUST DO NOT KNOW WHAT TO DO! *TR

11/05/2014
Components: FUEL/PROPULSION SYSTEM
Incident Date: 11/03/2014
Crash: No
Fire: No
Vehicle Identification Number: 1G1PC5SB7E7******
Summary

PROBLEM: SMELL OF GAS UPON RESTART OF VEHICLE. SUMMARY; I HAD DRIVEN FROM CHICAGO TO BROWNSTOWN, MI (WHICH IS A DISTANCE OF ABOUT 250 - 300 MILES) WHERE I DROPPED SOMEONE OFF. STOPPED FOR ABOUT 5 MINUTES, THEN STARTED DRIVING FROM BROWNSTOWN TO CARLETON. WHEN LEAVING BROWNSTOWN, I DID ACCELERATE A LITTLE MORE FORCEFULLY THAN USUAL TO GET AWAY FROM TAILGATER, AND CONTINUED THE TRIP TO CARLETON (TOTAL DISTANCE ABOUT 7 MILES). STOPPED AT STORE FOR ABOUT 10 - 15 MINUTES FOR GROCERIES. WHEN I RESTARTED THE VEHICLE IN CARLETON STORE PARKING LOT, THERE WAS A DISTINCT SMELL OF GASOLINE. THE SMELL DISSIPATED AFTER A MINUTE, BUT I ALSO OPENED THE WINDOW TO HELP WITH THAT. TODAY I GOOGLED CRUZE GAS SMELL TO SEE IF ANY OTHER PEOPLE EXPERIENCED THE SAME THING, AND I FOUND SEVERAL COMMENTS DESCRIBING GAS SMELL ON RESTART OF CAR. I AM REPORTING THIS, ONLY TO BRING IT TO YOUR ATTENTION. I WILL BE TAKING MY CRUZE INTO THE DEALERSHIP SOON FOR ANOTHER ISSUE WITH FLUID LEAKING FROM CAR (RECEIVED LETTER YESTERDAY, AND HAVE OBSERVED SAME), AND WILL REPORT THE GAS SMELL. ALTHOUGH NOTHING HAS HAPPENED, A GAS SMELL SEEMS LIKE A POTENTIALLY SERIOUS PROBLEM. I AM HOPING THE PROBLEM WILL BE IDENTIFIED AND FIXED BEFORE A SERIOUS INCIDENT OCCURS. *TR

10/21/2014
Components: WHEELS
Incident Date: 10/19/2014
Crash: No
Fire: No
Vehicle Identification Number: 1G1PC5SBXE7******
Summary

I WAS DRIVING DOWN THE FREEWAY AT 65, THE CAR JOLTED TO THE LEFT UNEXPECTEDLY AND THEN CORRECTED. IT DIDN'T FEEL RIGHT SO I GOT OFF FREEWAY EXIT AND PULLED INTO A PARKING LOT. AS I ENTERED THE LOT THE RIGHT FRONT WHEEL SEVERED FROM THE AXEL AND CAR SKIDDED TO A STOP. THE CAR HAD A RECALL RIGHT AFTER I BOUGHT CAR IN MAY, FOR A FRONT AXEL RIGHT HALF SHAFT FRACTURE. THIS WAS REPAIRED IN AUGUST. *TR

10/01/2014
Components: ELECTRICAL SYSTEM
Incident Date: 04/22/2014
Crash: No
Fire: No
Vehicle Identification Number: 1G1P75SZ4E7******
Summary

TL* THE CONTACT OWNS A 2014 CHEVROLET CRUZE. WHILE DRIVING APPROXIMATELY 55 MPH, THE VEHICLE STALLED AND THE LIGHTING AND RADIO FAILED TO OPERATE. THE DEALER STATED THAT THE BATTERY AND BATTERY CABLES NEEDED TO BE REPLACED. THE VEHICLE WAS REPAIRED, BUT THE CHECK ENGINE INDICATOR ILLUMINATED AFTERWARDS. THE VEHICLE WAS NOT REPAIRED AGAIN. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 7,300.

09/18/2014
Components: ELECTRICAL SYSTEM
Incident Date: 09/16/2014
Crash: No
Fire: No
Summary

OUR CHEVY CRUZE 2014 LTZ HAS A PUSH IGNITION BUTTON TO TURN THE VEHICLE ON. I DROPPED MY HUSBAND OFF AT WORK AND DROVE TO A SHOP 20 MILES AWAY. WHEN I TURNED OFF THE VEHICLE, THE WARNING MESSAGE DISPLAYED NO KEY TRANSMITTER (THIS WAS THE ONLY TIME THIS MESSAGE BECAME PRESENT). I REALIZED MY HUSBAND HAD THE KEYS IN HIS POCKET. I COULD NO LONGER TURN ON THE CAR OR DO ANYTHING WITH IT BESIDES LOCK IT. I HAD TO CRAWL THROUGH THE BACK SEAT, TO USE THE TRUNK SAFETY LATCH (SINCE NO MANUAL TRUNK RELEASE!) AND GET MY STROLLER OUT FOR MY BABY. THE CAR WILL SIGNAL IF PASSENGERS SEAT BELT IS OFF WHEN THE VEHICLE IS RUNNING, BUT IT SEEMS VERY STRANGE THE CAR DROVE THE 20 MILES WITHOUT A KEY AND NO WARNING THERE WAS NO KEY IN THE VEHICLES PREMISES. THIS REALLY COULD HAVE BEEN A HUGE SAFETY ISSUE HAD I STOPPED IN AN EMERGENCY LANE AND BEEN STRANDED. THE CAR MUST EITHER CUT THE ENGINE OFF IMMEDIATELY ONCE THE KEY LEAVES A CERTAIN FOOT DISTANCE OR LIKE THE SEATBELT WARNINGS THAT ARE BOTH 'AUDITORY AND VISUAL' NEEDS TO BE CORRECTED TO THIS SAME SPECIFICATIONS. IT MAY SEEM LIKE A MINOR THING, BUT WE ARE A MILITARY FAMILY STATIONED OVERSEAS, AND BEING STRANDED ABROAD ON UNKNOWN ROADS WAS A HUGE DISASTER THIS WEEK ESPECIALLY WITH A BABY ON BOARD THE VEHICLE. PLEASE I BEG YOU TO HAVE THE CHEVROLET/GM MOTORS MAKE AN IMMEDIATE CHANGE AND OR RECALL TO THIS ISSUES. *TR

09/04/2014
Components: POWER TRAIN
Incident Date: 06/09/2014
Crash: No
Fire: No
Vehicle Identification Number: 1G1PC5SB5E7******
Summary

TL* THE CONTACT OWNS A 2014 CHEVROLET CRUZE. THE CONTACT RECEIVED A NOTIFICATION FOR RECALL NHTSA CAMPAIGN ID NUMBER: 14V151000 (POWER TRAIN). HOWEVER, THE PARTS WERE NOT AVAILABLE. THE DEALER COULD NOT REPAIR THE VEHICLE FOR THREE MONTHS BECAUSE THE PARTS WERE NOT AVAILABLE. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE.

08/28/2014
Components: STEERING,ELECTRICAL SYSTEM,WHEELS
Incident Date: 08/16/2014
Crash: No
Fire: No
Vehicle Identification Number: 1G1PE5SBXE7******
Summary

I PARALLEL PARKED MY CAR ON A HILLSIDE STREET WITH THE FRONT WHEELS ANGLED TO TOUCH THE CONCRETE CURB PER THE CITY'S HILLSIDE PARKING RULES. I REMOVED THE KEY AND LOCKED THE DOORS. WHEN I RETURNED TO DRIVE HOME AFTER THE CAR WAS SAFELY PARKED FOR ABOUT 1 HOUR ( TIME WAS ABOUT 6:30 PM--STILL DAYLIGHT) I COULD NOT TURN THE IGNITION KEY TO UNLOCK THE ELECTRIC STEERING LOCK. NONE OF THE ELECTRICAL ACCESSORIES WORKED BECAUSE THE STEERING WHEEL WAS LOCKED. I COULDN'T OPEN THE ELECTRIC WINDOWS, SO I WAS SWEATING WITH ALL THE WINDOWS CLOSED. I WAS ABLE TO CALL ONSTAR WITH MY CELL PHONE FOR HELP AND THEY CONFIRMED THAT MY BATTERY WAS FULLY CHARGED AND THEY HAD ME TRY MY OTHER IGNITION KEY AND TO REPEATEDLY TURN/ROCK THE STEERING WHEEL FORCEFULLY TO UNLOCK IT WITH THE KEY IN THE IGNITION. AFTER NOTHING WORKED, THE ONSTAR SERVICE PERSON SAID HE WOULD CALL A TOW TRUCK FOR SERVICE. AFTER WE HUNG UP, AND I WAS WAITING, I TRIED THE IGNITION KEY AGAIN, AND THE KEY TURNED AND UNLOCKED THE ELECTRIC STEERING LOCK. I COULD START THE CAR TO DRIVE AGAIN.I CALLED ONSTAR BACK TO CANCEL THE TOW SERVICE CALL. I TOOK THE CAR TO MY CHEVROLET DEALER 3 DAYS LATER FOR A ROUTINE MAINTENANCE APPOINTMENT I HAD MADE 3 WEEKS BEFORE. NOTHING THEY COULD DO, EXCEPT ADVISE ME NOT TO ANGLE THE FRONT WHEEL WHEN I PARKED & LOCKED THE CAR. THIS DOES NOT SEEM LIKE A SAFE WAY TO DESIGN AN STEERING IGNITION LOCK. IT TOOK ME OVER 45 MINUTES TO FINALLY UNLOCK THE STEERING WHEEL & START THE CAR. *TR

08/18/2014
Components: SUSPENSION,POWER TRAIN,ENGINE
Incident Date: 08/14/2014
Crash: No
Fire: No
Vehicle Identification Number: 1G1PA5SG7E7******
Summary

I FOUND A WHITE METALLIC GUNK ON DRIVEWAY. I WENT TO INVESTIGATE FOR LEAKAGE, AFTER DEALER HAD ONE WEEK AHEAD APPOINTMENT AVAILABLE. I FOUND RUST ON THE WELDS OF THE MUFFLER, RUST ON THE HANGER RODS FOR THE MUFFLER, RUST ON NUTS AND BOLTS THROUGHOUT THE UNDER CARRIAGE, RUST ON METAL PARTS OF THE DRIVE SHAFT, RUST ON THE BACK TIRE TRIMS, RUST ON THE ENGINE BLOCK, RUST ON THE SUSPENSION, RUST ON THE SHOCKS, AND THE LIST GOES ON, ON THE MANY MORE PARTS OF THE UNDER CARRIAGE. NOT JUST RUST BUT CORROSIVE RUSTING, THAT JUST DIDN'T START OVER THE LAST THREE WEEKS. DEALER HAD TO FAIL TO PUT CAR UP ON RACK UPON RECEIVING FROM CHEVROLET, AND FAILED BEFORE HANDING IT. THIS TYPE OF RUSTING HAPPENS ONLY AFTER MAYBE THREE YEARS OR MORE AT LEAST ACCORDING TO PEOPLE I'VE SHOWN THE PHOTOS TO, WHO KNOW CARS. DEALERSHIP HAS A GM EXPERT COMING IN TO EXPECT THE CAR. FEEL VERY UNSAFE DRIVING THIS CAR. *TR

08/13/2014
Components: STEERING
Incident Date: 08/13/2014
Crash: No
Fire: No
Vehicle Identification Number: 1G1PJ5SB7E7******
Summary

WHILE DRIVING IN STRAIGHT LINE ON HIGHWAY THE STEERING LOCKED OR HIT A DEAD SPOT WHILE TRYING TO MAKE A MINOR CORRECTION TO STAY WITHIN MY LANE. I FELT A SLIGHT RESISTANCE THOUGH THE WHEEL TO MY STEERING CORRECTION AND THEN THE RESISTANCE WALL WOULD BREAK AND THE CAR WOULD RAPIDLY JERKED TO THE DIRECTION OF THE INPUT. FELT ALMOST LIKE A NOTCH IN A RATCHET. THIS PROBLEM WOULD REPLICATE THE OPPOSITE DIRECTION TO CORRECT FOR THE INITIAL OVER STEER INPUT CAUSED FROM PREVIOUS DEAD SPOT. CAR WOULD WONDER IN LANE CHASING STEERING INPUTS AND DISTRACTING THE DRIVER DUE TO FULL ATTENTION NEEDING TO BE USED TO STEER THE CAR WITH OUT DRIFTING. PROBLEM MADE ME FEEL UNSAFE AND I HAD NO STEERING FEEL WITH THE CAR. MAKES DRIVING IN WINDY CONDITIONS DIFFICULT AND SCARY. I ALSO EXPERIENCED THIS IDENTICAL PROBLEM ON A RENTAL CRUZE. *TR

08/11/2014
Components: POWER TRAIN,ELECTRICAL SYSTEM,ENGINE
Incident Date: 07/29/2014
Crash: No
Fire: No
Vehicle Identification Number: 1G1PA5SH7E7******
Summary

AFTER PURCHASING THE 2014 CRUZE ON JULY 29, 2014, I DROVE IT TO MY RESIDENCE WHICH WAS FOR 6 MILES AND PARKED IN MY DRIVEWAY. I PLACED THE SHIFT LEVEL IN THE PARK POSITION AND SET THE EMERGENCY BRAKE. MY GRAND DAUGHTER, AGE 16, ASKED IF SHE COULD TEST DRIVE THE CAR. AFTER ENTERING THE VEHICLE, SHE RELEASED THE EMERGENCY BRAKE AND ATTEMPTED TO START IT. THE CAR WOULD NOT START AND UNKNOWN TO HER WHILE ATTEMPTING TO START, THE VEHICLE SLOWLY WENT BACKWARDS INTO THE STREET. THE SHIFT LEVER IN THE VEHICLE WAS STUCK IN PARK AND WOULD NOT MOVE AND IT WOULD NOT START. I CALLED ON STAR AND ASKED THEM TO RUN A TEST ON THE CAR TO SEE WHAT WAS WRONG WITH IT. THE LADY CAME BACK WITH NO KNOWN PROBLEMS FROM THEIR TEST. I ASKED AND SHE CALLED A TOW TRUCK TO RETURN THE VEHICLE TO THE DEALER. THE CRUZE WAS REPAIRED THE NEXT DAY. THE PROBLEM WAS IDENTIFIED WITH A DEFECTIVE SHIFT CABLE. THE CASING AROUND THE SHIFT CABLE AT THE TRANSMISSION CRACKED CAUSING CABLE NOT TO RELEASE LEAVING TRANSMISSION IN FREE MODE. I WAS UPSET AND ANGRY WITH THE DEALERSHIP AND GM BECAUSE THE VEHICLE BROKE DOWN IN THE FIRST 6 MILES. I THEN CHECKED FOR RECALLS ON THE VEHICLE AND FOUND GM RECALL NUMBER 14048 AND NHTSA RECALL 14V092, WHICH IDENTIFIED MY DEFECT EXACTLY, BUT DID NOT INCLUDE MY VIN IN THE RECALL ORDER. I CALLED GM AND EXPRESSED MY CONCERNS THEY ASSIGNED A CASE NUMBER AND A VERY NICE LADY CALLED AND ASKED WHAT WOULD MAKE ME HAPPY. MY MAIN CONCERN WAS THE SAFETY OF MY FAMILY AND OTHER PEOPLE WHO HAVE BOUGHT THE CRUZE WITH A DEFECTIVE SHIFT LEVER CABLE. ONCE A PART IS IDENTIFIED AS DEFECTIVE IT SHOULD NO LONGER BE USED AND IT SHOULD BE REPLACED ON ALL MANUFACTURED VEHICLES. I WAS OFFERED A REPLACEMENT VEHICLE BY THE DEALERSHIP AND GM BUT I DECLINED THE OFFER. *TR

08/10/2014
Components: SUSPENSION,ELECTRICAL SYSTEM
Incident Date: 07/29/2014
Crash: Yes
Fire: Yes
Summary

I RECENTLY PURCHASED A BRAND NEW 2014 CHEVY CRUZE. ON THE WAY TO WORK FOUR DAYS AFTER PURCHASING IT, I WAS SIDE SWIPED BY ANOTHER VEHICLE AT 55 MPH. MY VEHICLE WAS PUT INTO A SPIN, I HIT A CURB AND SNAPPED THE PASSENGER SIDE SUB FRAME, SPUN OUT, AND MY VEHICLE WENT UP INTO FLAMES. IT WAS ENGULFED WITHIN 20 SECONDS OF THE ACCIDENT. I HAD TO KICK THE DRIVER DOOR OUR BECAUSE IT WOULDN'T OPEN. I WAS LUCKY ENOUGH TO GET OUT OF THE CAR BEFORE BEING BURNED. THERE WERE NO DEATHS, I WAS THE ONLY OCCUPANT OF THE VEHICLE AND I WAS ABLE TO EXIT THE VEHICLE WITH A MODERATE CONCUSSION, AND MULTIPLE BRUISES. HAD THERE BEEN ANYONE ELSE IN THE CAR, THE OUTCOME WOULD'VE BEEN DIFFERENT. THE VEHICLE HAD 200 MILES ON IT AT THE TIME OF THE ACCIDENT. I DON'T RECOMMEND BUYING A CHEVY, THEY ARE NOT SAFE VEHICLES. GM WILL NOT RETURN MY PHONE CALLS OR DO ANYTHING TO CORRECT THIS ISSUE. *TR

07/30/2014
Components: AIR BAGS,STRUCTURE,ENGINE
Incident Date: 07/25/2014
Crash: Yes
Fire: No
Vehicle Identification Number: 1G1PA5SG2E7******
Summary

MOVING WITH TRAFFIC, SNEEZED AND WHEN I OPENED MY YES I COULDN'T STOP IN TIME AND REAR ENDED A STOPPED OR SLOWING DOWN VEHICLE. I WAS WEARING MY SEAT BELT,SLAMMED INTO THE STEERING WHEEL, WONDERED WHY THE AIR BAGS DIDN'T DEPLOY. WENT TO HOSPITAL. BRUISED FROM RIGHT SIDE OF NECK DOWN MY CHEST. FAINT BLACK YES FROM HITTING STEERING WHEEL. BRUISES ON BOTH KNEES. I AM CONCERNED THE AIR BAGS FAILED. YOUR ASSISTANCE WOULD BE APPRECIATED. ALSO HAVE PICTURES OF BRUISING. *TR

07/30/2014
Components: POWER TRAIN,VEHICLE SPEED CONTROL
Incident Date: 05/05/2014
Crash: No
Fire: No
Vehicle Identification Number: 1G1PH5SB9E7******
Summary

I HEARD THAT THERE IS ANOTHER RECALL ON MY VEHICLE TRANSMISSION CABLE CAN DISCONNECT FROM THE SHIFT LEVER AND THE VEHICLE CAN ROLL AWAY. MY CAR PULLS EVERY TIME I SLOW DOWN OR START TO PUT SPEED ON CAR THAT'S WHERE IS STARTS PULLING AND WON'T GO. THE OTHER RECALL IS THE ENGINE BLOCK HEATER POWER CORD INSULATION. I HAVE HAD TWO RECALLS DONE ON THIS CAR ALREADY VERY DISAPPOINTED. DON'T KNOW IF MY CAR HAS RECALLS ON THE FIRST TWO RECALLS I HAVE MENTIONED. I THOUGHT CARS WERE NOT TO BE SOLD TO CUSTOMERS IF CAR HAD RECALLS. I GET NERVOUS AND FEEL VERY UNSAFE IN THIS CAR!! I HAVE NOT GOTTEN RECALLS LETTERS YET! PLEASE LET ME KNOW IF THESE RECALLS AFFECTS MY CAR. *TR

07/29/2014
Components: POWER TRAIN,VEHICLE SPEED CONTROL
Incident Date: 01/08/2014
Crash: No
Fire: No
Vehicle Identification Number: 1G1PA5SH6E7******
Summary

SAFETY ISSUE, SO SCARY I AM AFRAID OF DRIVING IT NOW: THE GAS PEDAL HAS A DELAY IN IT AND SCARED ME TO DEATH SEVERAL TIMES, TRYING TO COME OUT OF A STOP LIGHT ON A BUSY INTERSECTION AS THE CAR HAD A 2-3 SECOND DELAY IN RESPONDING TO THE GAS PEDAL, AND THEN WHOOSHED OUT ON TOP OF INCOMING TRAFFIC!!! ON THE HIGHWAY IT HAPPENED SEVERAL TIMES THAT CHANGING LANES BECOMES AN ISSUE AS THIS DELAY IN RESPONDING AND SUDDEN ACCELERATION ALMOST GOT ME INTO AN ACCIDENT LAST WEEK. I HAVE BOUGHT ALL THE WARRANTIES, EXTENDED WARRANTIES, AND TAKEN EXCELLENT CARE OF THE CAR. I HAVE HAD IT ONLY SINCE DECEMBER 10, 2013. WHEN I LEASED IT, I WAS TOLD IT HAD CRUISE CONTROL. IT HADN'T SO THEY HAD TO INSTALL IT FOR FREE. THE CAR DOES NOT COME WITH CRUISE CONTROL ?????!!!! WHEN I TOOK IT TO THE DEALERSHIP FOR MAINTENANCE AND REVIEW OF THE ISSUE, THE MECHANIC FOUND THE SAME BEHAVIOR AND DEEMED IT AS "NORMAL" [???!!!] I TRACED MY TOYOTA COROLLA 2010, AND IT HAD CRUISE CONTROL! I SPOKE WITH THE DEALERSHIP AND THEY TRIED TO SELL ME ANOTHER CAR FOR MORE MONEY DOWN AND HIGHER MONTHLY PAYMENTS, WHEN I REFUSED AND THREATENED WITH WRITING TO GM AND THE ATTORNEY GENERAL, THEY SAID THEY WOULD DO ANYTHING IN THEIR HANDS AND SPEAK WITH THE REGIONAL REP FROM GM. I AM WAITING FOR THEIR RESPONSE. SINCERELY, NOW THAT I KNOW THIS, I WANT MY MONEY BACK THEN I STARTED INVESTIGATING AND FOUND A LOT OF COMPLAINTS OF THE SAME NATURE. THE CRUZES SHOULD BE ALL RECALLED AND MONEYS REFUNDED. I AM AFRAID OF DRIVING THAT CAR AND I WANT A REFUND. I WOULD RATHER LEASE FROM ANOTHER COMPANY. IF I ONLY KNEW THE TOTAL LACK OF RESPECT FOR HUMAN LIFE THAT THE GM EXECUTIVES HAD I WOULD HAVE NEVER LEASED A CHEVY. I DID NOT KNOW UNTIL A WEEK AGO THAT GM WAS RECALLING THOUSANDS OR POORLY MADE CARS! *JS

07/28/2014
Components: SUSPENSION,AIR BAGS
Incident Date: 04/15/2014
Crash: No
Fire: No
Vehicle Identification Number: 1G1PE5SB6E7******
Summary

2 MANUFACTURER RECALLS; FIRST FOR THE RIGHT FRONT AXLE NOT BEING SAFE, SECOND FOR A FAULTY AIR BAG SYSTEM. MY CAR WAS HELD FOR THE RECALL FOR 86 DAYS. UPDATED 4/24/2015 *JS

07/17/2014
Components: SUSPENSION,WHEELS
Incident Date: 06/04/2014
Crash: No
Fire: No
Vehicle Identification Number: 1G1PC5SB8E7******
Summary

I AM A VERY FRUSTRATED MOTHER WITH THIS VEHICLE PURCHASE. I PURCHASED A CHEVROLET CRUZE FOR MY SON AS A GIFT FOR HIS HIGH SCHOOL GRADUATION FEBRUARY 2, 2014. A MONTH LATER THERE WAS A STOP ON SALES BECAUSE OF THE DANGEROUS RECALL FOR THE FRONT AXLE RIGHT HALF THAT CAN BREAK. THE CAR HAS BEEN SITTING IN THE DEALER FOR 2 MONTHS AND I AM MAKING PAYMENTS ON A VEHICLE THAT WE CANNOT EVEN USE. I KNOW IT IS NOT THE DEALERS FAULT , IT IS THE GMC MANUFACTURING COMPANY. I KNOW SOMEONE NEEDS TO BE HELD ACCOUNTABLE FOR THIS. THIS IS A DISGRACE TO OUR COUNTRY. HOW CAN ONE OF THE BIGGEST CAR COMPANIES IN THE UNITED STATES BE SO IRRESPONSIBLE? AFTER ALL THE BAILOUT MONEY THAT WAS GIVING TO THEM OUT OF OUR TAX DOLLARS. I DO NOT EVEN FEEL SAFE FOR MY SON TO DRIVE THAT CAR ANY MORE EVEN IF THEY REPLACE THE PARTS. I WOULD PROBABLY NEED TO GET A SECOND OR THIRD OPINION. WHAT AM I MY SUPPOSED TO DO TRADE IN THE CAR FOR WHAT? FOR ANOTHER VEHICLE THAT HAS MORE RECALLS. IT LOOKS LIKE ALL OF THE GMC VEHICLES HAVE RECALLS. WE PURCHASED THE CRUZE BECAUSE IT WAS ECONOMICAL ON GAS AND LOOK I HAVE A FRUSTRATED TEEN THAT IS STARTING COLLEGE IN LESS THAT A MONTH AND CANNOT DRIVE HIS BRAND NEW CAR. I KEEP GETTING MESSAGES ABOUT OTHER RECALLS, THE RECENT ONE WAS THE DEFECTIVE AIR BAGS. PLEASE TELL ME WHAT I CAN DO TO FEEL BETTER. I CALLED GMC ASKED TO TALK TO A SUPERVISOR AND WAITED AND WAITED AND THEY WASTED MY TIME BECAUSE NO ONE WANTS TO HEAR A MOTHER COMPLAINING ABOUT HER CHILD'S SAFETY. IF EVERYONE WOULD DO THEIR JOB CORRECTLY, NO ONE WOULD BE HAVING THESE PROBLEMS. I REALLY HOPE SOMEONE IS HELD ACCOUNTABLE FOR ALL OF THIS. HOW CAN THEY REPLACE THE PARTS WITH USED PARTS? I REALLY HOPE THAT ALL OF US BEING AFFECTED BY THESE GET SOME INCENTIVE TO KEEP OUR CARS AND TO HELP US TO EASE OUR FRUSTRATION. I AM REALLY CONCERNED ABOUT MY SON'S SAFETY. HELP!!! THANKS SO MUCH FOR YOUR TIME. *TR

07/17/2014
Components: POWER TRAIN
Incident Date: 03/17/2014
Crash: No
Fire: No
Vehicle Identification Number: 1G1PA5SH7E7******
Summary

TL* THE CONTACT OWNS A 2014 CHEVROLET CRUZE. THE CONTACT STATED THAT WHILE DRIVING AT VARIOUS SPEEDS, THE VEHICLE JERKED INTERMITTENTLY WHEN SHIFTING GEARS. THE CONTACT ALSO MENTIONED THAT WHEN DRIVING AT HIGH SPEEDS, THERE WOULD BE A REDUCTION IN ENGINE POWER AND THE VEHICLE VIOLENTLY JERKED. THE VEHICLE WAS TAKEN TO THE DEALER WHERE THE FAILURE WAS UNABLE TO BE DUPLICATED. THE MANUFACTURER WAS MADE AWARE OF FAILURE. THE FAILURE MILEAGE WAS 411 AND THE CURRENT MILEAGE WAS 2,300. UPDATED 09/11/14*LJ THE CONSUMER STATED THE BRAKES WOULD GRAB AND PULL TO THE RIGHT OR LEFT. UPDATED 1/13/2015 *JS

07/10/2014
Components: AIR BAGS
Incident Date: 05/20/2014
Crash: No
Fire: No
Vehicle Identification Number: 1G1PC5SB6E7******
Summary

TL* THE CONTACT OWNS A 2014 CHEVROLET CRUZE. THE CONTACT RECEIVED A NOTIFICATION FOR RECALL NHTSA CAMPAIGN ID NUMBER: 14V372000 (AIR BAGS) AND RECEIVED THE RECALL REPAIR. THE MANUFACTURER WAS NOTIFIED OF THE SAFETY CONCERN. THE CONTACT HAD NOT EXPERIENCED A FAILURE.

07/05/2014
Components: TIRES,WHEELS
Incident Date: 06/13/2014
Crash: No
Fire: No
Vehicle Identification Number: 1G1P75SZ3E7******
Summary

TIRE BLEW OUT IN TREAD AREA HOLE THE SIZE OF A QUARTER. SECOND TIRE BLEW OUT A HOLE SIZE OF FIFTY CENT PIECE IN SIDEWALL APPROX TWO WEEKS LATER. *TR

07/04/2014
Components: AIR BAGS
Incident Date: 06/02/2014
Crash: No
Fire: No
Vehicle Identification Number: 1G1PA5SG3E7******
Summary

WE RECEIVED GM SAFETY RECALL 14305 ON JUNE 25TH. WE WERE ADVISED OF AN AIR BAG MALFUNCTION AND TO CONTACT OUR DEALER ASAP. WE CALLED THE DEALER (PADDOCK CHEVROLET) IMMEDIATELY AND WERE ADVISED THAT THEY HAD RECEIVED NO INSTRUCTIONS FROM GM. THEY WOULD CALL BACK IN TWO DAYS, WHICH THEY DID. THEY ADVISED THAT STILL HAD NO INSTRUCTIONS FROM GM. IT HAS NOW BEEN OVER A WEEK AND HAVE NOT HEARD FROM THE DEALER . I CANNOT BELIEVE THAT IT IS TAKING SO LONG TO GIVE INSTRUCTIONS TO THE DEALER. IN MARCH GM HAD REALIZED THEY HAD A PROBLEM . IN ADDITION THE RECALL ADVISED US TO CONTACT THE DEALER ASAP DUE TO THE INCREASED RISK OF INJURY.I GUESS THIS POINTS OUT TO US THAT GM DOES NOT REALLY CARE ABOUT THEIR CUSTOMER, SINCE THEIR FIASCO WITH THE IGNITION KEY. I WILL NEVER BUY A GM AUTO AGAIN BECAUSE OF THE LACK OF CONCERN FOR SAFETY ISSUES WITH THE CARS. THIS BASIC PROBLEM CAN NEVER BE SOLVED AS IT IS INGRAINED IN THEIR MANAGEMENT STYLE. *TR

07/03/2014
Components: POWER TRAIN,AIR BAGS
Incident Date: 06/02/2014
Crash: No
Fire: No
Summary

TL* THE CONTACT OWNS A 2014 CHEVROLET CRUZE. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBERS:14V372000 (AIR BAGS) AND 14V151000 (POWER TRAIN), AND STATED THAT THE PARTS WERE NOT AVAILABLE. THE DEALER DID NOT GIVE A SPECIFIC DATE WHEN THE PARTS WOULD BECOME AVAILABLE. THE MANUFACTURER WAS ALSO CONTACTED AND COULD NOT PROVIDE AN ESTIMATED DATE FOR WHEN THE CONTACTS VEHICLE WOULD BE REPAIRED. THE VIN WAS NOT AVAILABLE. THE CONTACT HAD NOT EXPERIENCED A FAILURE.

07/03/2014
Components: VEHICLE SPEED CONTROL
Incident Date: 03/24/2014
Crash: No
Fire: No
Vehicle Identification Number: 1G1PC5SB5E7******
Summary

TL* THE CONTACT OWNS A 2014 CHEVROLET CRUZE. THE CONTACT STATED THAT THE SPEEDOMETER DISPLAYED THE INCORRECT SPEED. THE FAILURE CONTINUED TO OCCUR OVER A THREE MONTH PERIOD. THE VEHICLE WAS TAKEN TO THE DEALER FOR DIAGNOSTIC TESTING; HOWEVER, THE MANUFACTURER STATED THEY WOULD NOT REPAIR THE VEHICLE BECAUSE THERE WAS A TWO MILE ALLOWANCE ON THE GAUGE. THE APPROXIMATE FAILURE MILEAGE WAS 9,995. ..UPDATED 08/12/14 *BF UPDATED 08/23/2017*CT

07/01/2014
Components: AIR BAGS
Incident Date: 04/02/2014
Crash: Yes
Fire: No
Vehicle Identification Number: 1G1P75SZXE7******
Summary

TL* THE CONTACT OWNS A 2014 CHEVROLET CRUZE. THE CONTACT STATED THAT WHILE DRIVING 28 MPH ATTEMPTING TO AVOID HITTING A DEER, THE CONTACT CRASHED INTO A PARKED TRUCK AND THEN RAN OVER A FIRE HYDRANT. THE FORCE OF THE IMPACT CAUSED THE CONTACT'S HEAD TO GO THROUGH THE WINDSHIELD AND THE AIR BAGS FAILED TO DEPLOY. THE CONTACT SUSTAINED CONTUSIONS AND LACERATIONS TO THE HEAD. THE MANUFACTURER AND DEALER WERE MADE AWARE OF THE FAILURE. A POLICE REPORT WAS FILED. THE VEHICLE WAS DESTROYED. THE FAILURE MILEAGE WAS 19,042.

06/26/2014
Components: AIR BAGS
Incident Date: 08/05/2013
Crash: No
Fire: No
Vehicle Identification Number: 1G1P75SZ3E7******
Summary

THE CAR WAS COASTING ON A LEVEL ROAD. JUST BEFORE THE DRIVER APPLIED THE BRAKE, THE INTERIOR LIGHTS STARTED FLASHING AND THE STEERING WHEEL LOCKED. THE BRAKE PEDAL WENT ALL THE WAY TO THE FLOOR BUT THE CAR DID NOT STOP. THEN THE FRONT PASSENGER AIRBAG WENT OFF AND THEN THE DRIVERS SIDE AIRBAG WENT OFF. NO OTHER CARS WERE AROUND. ON STAR CAME ON AND STATED THAT THE OCCUPANTS WERE JUST IN A VERY SERVE ACCIDENT AND THAT EMERGENCY SERVICES WERE ON THE WAY. THERE WAS NO DAMAGE TO THE VEHICLE AT ALL. GMC SENT OUT AN INSPECTOR AND HE WAS SURPRISED. A REPORT WAS PREPARED AND ULTIMATELY IT WAS STATED THAT THE CAR WAS EXPERIENCING A ROLL OVER EVENT. HOWEVER, THE DATA IN THE REPORT DOES NOT SUPPORT GMCS CONTENTION. ONE MAJOR ERROR DISCOVERED ON THE REPORT WAS THAT THE SENSOR SAID IT WAS A SMALL ADULT SITTING IN THE PASSENGER SEAT. THAT ADULT WEIGHED 265 POUNDS OR MORE AT THAT TIME. NEXT ONE OF THE DATA RECORDS SAYS THE EVENT TOOK PLACE ON 7/5/2013. ONE OF THE EVENT RECORDERS STATES THE CAR WAS ROLLING IN A CLOCKWISE FLASHING BUT ANOTHER ONE SHOWS THE CAR WAS ROLLING HEAD TO TOE. FINALLY, THE GRAPHICAL DATA SHOWS NO ROLLOVER IN ONE SENSOR AND A COUNTERCLOCKWISE ROTATION IN THE OTHER. GMC STATED THAT THEY WOULD FIX THE CAR FOR FREE AND OFFERED TO PAY MEDICAL FEES AND BILLS. THE PASSENGER SUFFERED A BROKEN COLLAR BONE, A RUPTURED EAR DRUM AND BLOOD PRESSURE ON SITE OF 220/140. THE VEHICLE SENSOR STATED THAT THE VEHICLE WAS HIT ON THE SIDE (BROADSIDED). THE DATA RECORDER STATES THAT BOTH AIRBAGS WENT OFF AT THE SAME TIME, BUT THERE WAS A THREE SECOND DELAY BETWEEN THE PASSENGER AIRBAG, THEN THE DRIVER AIRBAG. THE PASSENGER AIRBAG INDICATOR STATUS WAS SET TO THE OFF POSITION, THUS NO PASSENGER AIRBAG SHOULD HAVE DEPLOYED PER MANUFACTURER SPECS. NO REAR CURTAIN AIRBAGS DEPLOYED. THE REPORT SHOWS THE AIRBAG DEPLOYED OUTSIDE THE STANDARDS SET FOR AIRBAG DEPLOYMENT. *TR

06/20/2014
Components: POWER TRAIN
Incident Date: 04/02/2014
Crash: No
Fire: No
Vehicle Identification Number: 1G1JH52F637******
Summary

THIS VEHICLE IS SUBJECT TO A RECALL. IN MARCH I FILED A CLAIM WITH GM CUSTOMER CARE, IN EARLY APRIL THE VEHICLE WAS EXAMINED BY THE DEALER AND IT WAS DETERMINED THAT THE VEHICLE DOES HAVE A DEFECTIVE FRONT AXLE. I WAS TOLD THE PARTS ARE ON ORDER BUT THE DEALERS HAVE NO IDEA WHEN THEY WILL RECEIVE THEM. ACCORDING TO MY DEALER, CHRISTENSEN CHEVY OF HIGHLAND INDIANA, THEY HAVE OVER 300 AXLES ON ORDER. TODAY I CHECKED WITH GM CUSTOMER CARE AND THEY STATED THE PARTS ARE BEING MANUFACTURED AND THEY HAVE NO DATE INFORMATION. IN THE MEANTIME, WE ARE DRIVING A VEHICLE WITH A DEFECTIVE FRONT AXLE WHICH COULD BREAK AT ANY TIME. I WAS TOLD IT IS NOT A PROBLEM SINCE THE CAR WILL SLOW TO A STOP. THIS WOULD BE VERY DANGEROUS SINCE I TRAVEL ON THE HIGHWAY REGULARLY. WHAT CAN BE DONE TO EXPEDITE REPAIR? *TR

06/13/2014
Components: POWER TRAIN
Incident Date: 05/29/2014
Crash: No
Fire: No
Vehicle Identification Number: 1G1PC5SBXE7******
Summary

TL* THE CONTACT OWNS A 2014 CHEVROLET CRUZE. THE CONTACT STATED WHILE DRIVING APPROXIMATELY 30 MPH, A LOUD KNOCKING NOISE EMITTED INSIDE OF THE VEHICLE. THE VEHICLE INDEPENDENTLY PULLED INTO THE RIGHT DIRECTION. THE VEHICLE WAS TAKEN TO AN AUTHORIZED DEALER. THE TECHNICIAN INSPECTED THE VEHICLE AND INFORMED THAT THE FAILURE WAS RELATED TO A RECALL ASSOCIATED WITH NHTSA CAMPAIGN ID NUMBER 13V452000 (POWER TRAIN). THE CONTACT WAS UNABLE TO HAVE THE VEHICLE SERVICED UNDER THE RECALL BECAUSE THE REMEDY PART WAS UNAVAILABLE. THE MANUFACTURER WAS NOTIFIED OF THE PROBLEM. THE APPROXIMATE FAILURE MILEAGE WAS 3,000.

06/06/2014
Components: ELECTRICAL SYSTEM
Incident Date: 06/05/2014
Crash: No
Fire: No
Vehicle Identification Number: 1G1PA5SG8E7******
Summary

TL* THE CONTACT OWNS A 2014 CHEVROLET CRUISE. THE CONTACT STATED THAT WHILE TRAVELING 60 MPH, THE VEHICLE LOST ALL POWER AS THE ENGINE LIGHT ILLUMINATED ON THE INSTRUMENT PANEL. THE VEHICLE WAS TOWED TO THE DEALER. THE TECHNICIAN DIAGNOSED THAT THE LUG NUT THAT HELD THE ELECTRICAL GROUND WIRE WAS LOOSE AND HAD TO BE TIGHTENED IN ORDER TO REPAIR THE FAILURE. THE FAILURE AND CURRENT MILEAGE WAS 3,000. UPDATED 09/15/14*LJ

05/30/2014
Components: POWER TRAIN
Incident Date: 05/30/2014
Crash: No
Fire: No
Summary

MY CAR IS ON THE RECALL LIST FOR GM AND JEFF SCHMITT CHEVY IN FAIRBORN OHIO HAS REFUSED TO PROVIDE ME WITH A LONER BECAUSE GM WILL NOT PAY FOR THE LONER. THERE IS NOT ANY PARTS AVAILABLE TO FIX THE RECALL. I AM VERY UNHAPPY WITH GM AND JEFF SCHMITT CHEVY BEING SO WILLING TO PUT NOT ONLY MYSELF BUT MY FAMILY IN HARMS WAY BECAUSE THEY DO NOT WANT TO PAY FOR A LONER WHEN THEY ARE THE COMPANIES WHO SOLD ME MY CAR! *TR

05/29/2014
Components: POWER TRAIN,SERVICE BRAKES,ENGINE
Incident Date: 05/01/2014
Crash: No
Fire: No
Vehicle Identification Number: 1G1P75SZ4E7******
Summary

AT THE END OF DECEMBER 2013 I PURCHASED A 2014 CHEVY CRUZE TURBO DIESEL. SHORTLY AFTER BUYING THIS VEHICLE I DISCOVERED THERE AS A PROBLEM WITH THE EXCESSIVE TORQUE AND THE BRAKING SYSTEM AND HAIR TRIGGER BRAKE RELEASE. WHEN RELEASING THE BRAKE THIS CAR WOULD LEAP FORWARD IN AN UNSAFE MANNER. THIS WOULD HAPPEN WHEN RELEASING THE BRAKE SLIGHTLY. RELEASING THE BRAKE A QUARTER OF AN INCH OR LESS WAS SUFFICIENT. I AM NOT TALKING ABOUT MY FOOT SLIPPING OFF THE BRAKE PEDAL. THE HIGH RPM'S AND TORQUE IS NOT A GOOD MATCH WITH THIS PARTICULAR AUTOMATIC TRANSMISSION. I AM SURE A STANDARD TRANSMISSION WOULD BE A BETTER MATCH. AFTER MY CAR JUMPED OUT INTO A MAJOR STREET AND ALMOST CAUSED AN ACCIDENT I TOOK MY VEHICLE TO MY LOCAL DEALERSHIP. THE DEALERSHIP EXAMINED MY CAR AND CAME UP WITH THE BELLOWING RESULTS: BRAKES FEEL NORMAL FOR VEHICLE. 4 WHEEL DISC AND HAS ELECTRIC VACUUM PUMP. NO REPAIRS REQUIRED AT THIS TIME. IDLE NORMAL FOR PRESENT TIME, ECM WILL RISE IDLE AT CERTAIN TIME LIKE COLD START COMPENSATE FOR BATTERY DRAW OF GLOW PLUGS?. BY THE WAY THE ABOVE INCIDENT OCCURRED WHEN THE CAR WAS NORMAL OPERATING TEMPERATURE. AS A RESULT I IMMEDIATELY TRADED THIS VEHICLE (1500 MILES WERE ON THE ODOMETER) FOR A DIFFERENT BRAND. IT WOULD BE NICE IF YOUR ENGINEERS COULD LOOK INTO THIS MATTER TO AVOID FUTURE INCIDENTS WITH OTHER CHEVY CRUZ OWNERS. I AM VERY CONCERNED OVER THE SAFETY OF THIS VEHICLE. THANKS *TR

05/29/2014
Components: POWER TRAIN
Incident Date: 01/16/2014
Crash: Yes
Fire: No
Vehicle Identification Number: 1G1PC5SB0E7******
Summary

TL* THE CONTACT OWNS A 2014 CHEVROLET CRUZE. THE CONTACT STATED THAT WHILE DRIVING APPROXIMATELY 30 MPH, THE VEHICLE SWERVED TO THE LEFT INDEPENDENTLY AND THE CONTACT LOST CONTROL OF THE VEHICLE. AS A RESULT, THE CONTACT CRASHED INTO A FENCE. A POLICE REPORT WAS NOT FILED. THERE WERE NO INJURIES REPORTED. THE VEHICLE WAS NOT TAKEN TO A DEALER FOR A DIAGNOSTIC TESTING. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 1,000.

05/20/2014
Components: SUSPENSION,POWER TRAIN
Incident Date: 04/11/2014
Crash: No
Fire: No
Vehicle Identification Number: 1G1PG5SB0E7******
Summary

I BOUGHT MY CRUZE AT THE END OF FEB 2014, NEW. ON APRIL 11, 2014, I TOOK IT IN FOR A ROUTINE MAINTENANCE TASK. I WAS TOLD THAT THEY HAD TO CHECK FOR A DEFECTIVE RIGHT AXLE. I WAS TOLD IT WAS DEFECTIVE AND GIVEN A LOANER CAR. THEY STILL HAVE MY CAR AND CAN NOT TELL ME WHEN IT MIGHT BE FIXED BECAUSE THERE ARE NO PARTS AVAILABLE! SO, FOR ALL MOST 6 WEEKS, I AM NOW MAKING A CAR PAYMENT ON A CAR THAT I CAN NOT DRIVE! SO IS CHEVROLET STILL MAKING THE CRUZE AND IF SO WHY DON'T THEY HAVE AXLES TO REPLACE THE DEFECTIVE ONES!! I AM TIRED OF NOT GETTING AN ANSWER. I ALSO NEVER GOT A LETTER FROM CHEVROLET THAT I HAD A DEFECTIVE CAR! WHAT WOULD HAVE HAPPENED IF I HAD NEVER TAKEN IT IN FOR MAINTENANCE?! I THINK THE CAR SHOULD BE REPLACED! *TR

05/17/2014
Components: POWER TRAIN
Incident Date: 05/05/2014
Crash: No
Fire: No
Vehicle Identification Number: 1G1PE5SB0E7******
Summary

PURCHASED 2014 CHEVY CRUZE FROM MARK NEWCOMER AT GREY CHEVROLET ON 27 OCTOBER 2013. FOUND OUT IN NOVEMBER THERE WAS AN ACTIVE RECALL ON THE HALF SHAFT. (ERROR NUMBER ONE: IN ACCORDANCE WITH THE NHTSA THE CAR SHOULDN'T HAVE BEEN SOLD TO US). REPAIR WORK DONE IN NOVEMBER. IN MARCH A RECALL ON THE RECALL WAS ANNOUNCED. GREY DID NOT CALL US, WE CALLED THEM. CAR INSPECTED 9 APRIL 2014, WE WERE INFORMED WE WOULD IN FACT NEED THE HALF SHAFT REPLACED AGAIN. THEY SAID OUR CAR WAS COMPLETELY SAFE TO DRIVE AND NOTHING WOULD HAPPEN. (ERROR NUMBER TWO: PER NHTSA WE SHOULDN'T HAVE BEEN ALLOWED TO LEAVE THE LOT WITH THE CAR, WE SHOULD'VE BEEN GIVEN A RENTAL IMMEDIATELY). 5 MAY 2014, THE HALF SHAFT BROKE AS I WAS DRIVING OUR SON TO SCHOOL AND SENT US BACKWARDS DOWN A HILL. I FEAR FOR THE SAFETY OF OTHERS PURCHASING CARS FROM GREY, AS THEY DO NOT APPEAR TO ABIDE BY NHTSA GUIDELINES. THE CAR HAS SINCE BEEN REPAIRED, BY ANOTHER DEALERSHIP. MEANWHILE, I HAVE 3 VOICEMAILS AND AN EMAIL FROM VARIOUS GREY EMPLOYEES OPENLY SAYING THE CAR SHOULDN'T HAVE BEEN SOLD TO US AND WE SHOULDN'T HAVE BEEN ALLOWED TO LEAVE THE LOT AFTER THE 2ND INSPECTION, BUT BASICALLY "OH WELL." THIS CAVALIER ATTITUDE FRIGHTENS ME QUITE FRANKLY. ALSO, UPON LOOKING AT THE INITIAL WORK ORDER FOR THE HALF SHAFT REPAIR THAT WAS DONE IN NOVEMBER, IT APPEARS AS THOUGH THEY DATED IT FOR THE DATE OF PURCHASE, WHICH WOULD'VE BEEN IMPOSSIBLE BECAUSE IT WAS A SUNDAY AND THEY HAD NO SERVICE EMPLOYEES PRESENT. *JS

05/15/2014
Components: POWER TRAIN
Incident Date: 04/24/2014
Crash: No
Fire: No
Summary

MY CAR (CHEVY CRUZE 2014 MODEL) WAS RECALLED 6 WEEKS AFTER I PURCHASED IT. IT HAS BEEN SITTING ON THE DEALERSHIP LOT WAITING ON A REPLACEMENT PART, WHICH IS NOT AVAILABLE NOW AND NO TIME-FRAME FOR A REPLACEMENT IS KNOWN BY GM OR THE DEALERSHIP. AND I AM WITHOUT MY VEHICLE FOR 3 WEEKS. AND I WANT MY VEHICLE REPAIRED, BUT NO PARTS ARE AVAILABLE TO DO THIS...I'M PAYING FOR A CAR I CANNOT DRIVE AND IF I DO IT IS UNSAFE DUE TO THE DEFECT. I AM VERY VERY ANGRY AT GM FOR NOT HAVING DEFECT-FREE PARTS OR KNOWING WHEN I WILL GET MY CAR BACK. *TR

05/13/2014
Components: STEERING
Incident Date: 09/01/2013
Crash: No
Fire: No
Vehicle Identification Number: 1G1PC5SB3E7******
Summary

NO MATTER WHAT MY SPEED, MY STEERING WHEEL STICKS WHEN I GO TO MAKE MINOR STEERING CORRECTIONS AND OVERCOMPENSATES WHEN IT COMES LOOSE, RESULTING IN THE CAR TURNING MORE THAN WANTED. *TR

05/08/2014
Components: SERVICE BRAKES
Incident Date: 04/08/2014
Crash: No
Fire: No
Vehicle Identification Number: 1G1P75SZ6E7******
Summary

TL* THE CONTACT OWNS A 2014 CHEVROLET CRUZE. THE CONTACT STATED THAT WHILE AT A STOP AND RELEASING THE BRAKES, THE VEHICLE WAS HESITANT TO RESPOND AND FAILED TO ACCELERATE. THE VEHICLE WAS TAKEN TO A DEALER WHERE IT WAS ADVISED THAT THE BRAKES WERE FUNCTIONING PROPERLY. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE VEHICLE WAS NOT REPAIRED. THE APPROXIMATE FAILURE MILEAGE WAS 7,000 AND THE CURRENT MILEAGE WAS 8,000.

04/27/2014
Components: STEERING
Incident Date: 04/24/2014
Crash: No
Fire: No
Vehicle Identification Number: 1G1P75SZ6E7******
Summary

I HAVE 5500 MILES ON MY 2014 CRUZE DIESEL AND RECENTLY I HAVE NOTICED A DISTURBING PROBLEM WITH THE STEERING AT HIGHWAY SPEEDS. THERE SEEMS TO BE A "DEAD" SPOT IN THE CENTER OF THE STEERING RANGE. IT IS PARTICULARLY NOTICEABLE WHEN I MAKE A LANE CHANGE AT 65 - 70 MPH IN TRAFFIC. THE STEERING IS NOT TIGHT AND PRECISE... IT SORT OF FEELS SLOPPY LIKE A HIGH MILEAGE CAR THAT HAS SOME FREE PLAY IN THE STEERING WHEEL. IT IS SCARY. I HAVE HEARD THAT THE CHEVY CRUZE HAD PROBLEMS LIKE THIS IN 2012 AND EARLIER. I ASSUMED THAT THEY HAD CORRECTED THE PROBLEM. I GUESS THEY HAVEN'T. *TR

04/16/2014
Components: POWER TRAIN
Incident Date: 03/05/2014
Crash: No
Fire: No
Vehicle Identification Number: 1G1PC5SB8E7******
Summary

I'VE HAD COUPLE INCIDENTS IN REVERSE WHERE CAR JUST STALLS LUCKILY I'VE ALWAYS BEEN ON A SIDE STREET BUT IM FEARFUL THAT THE TRANS WILL STALL IN A BUSY STREET SOON AND ILL BE HIT AS I LIVE OFF A BUSY STREET IN KOKOMO. I BOUGHT CAR NEW WITH 00 MILES ON IT. NOW THE PROBLEM PERSIST MORE AND MORE NOW. I'VE COME CLOSE TO BEING HIT TWICE NOW. IT STAYS GARAGE NOW DUE TO FEARS SO I WASTE MONEY MONTHLY.FOR A DEFECTIVE CAR... *TR

04/09/2014
Components: VEHICLE SPEED CONTROL
Incident Date: 03/31/2014
Crash: No
Fire: No
Summary

TL* THE CONTACT OWNS A 2014 CHEVROLET CRUZE. THE CONTACT STATED THAT WHILE DRIVING APPROXIMATELY 70 MPH, THE VEHICLE INDEPENDENTLY DECELERATED TO APPROXIMATELY 30 MPH. THE CONTACT INDICATED THAT THE VEHICLE WOULD NOT ACCELERATE OVER 40 MPH. THE VEHICLE WAS TURNED OFF AND AFTER RESTARTING, VEHICLE OPERATED NORMALLY. THE VEHICLE WAS TAKEN TO THE DEALER WHO WAS UNABLE TO DIAGNOSE THE DEFECT. THE MANUFACTURER WAS NOTIFIED AND NO SOLUTION WAS OFFERED. THE VIN WAS NOT AVAILABLE. THE FAILURE MILEAGE WAS 600.

04/05/2014
Components: POWER TRAIN,ELECTRICAL SYSTEM,STRUCTURE
Incident Date: 03/03/2014
Crash: No
Fire: No
Vehicle Identification Number: 1G1PC5SB2E7******
Summary

MY VEHICLE RECENTLY BECAME PART OF THE GM RECALL BELOW: VEHICLES AFFECTED: ABOUT 174,046 MODEL-YEAR 2013-2014 CHEVROLET CRUZE SEDANS EQUIPPED WITH A TURBO 1.4-LITER ENGINE AND MANUFACTURED BETWEEN NOV. 28, 2012, AND MARCH 7, 2014. THE PROBLEM: THE RIGHT FRONT HALF SHAFT MAY FRACTURE AND SEPARATE WHILE DRIVING, POTENTIALLY CAUSING THE VEHICLE TO LOSE POWER AND COAST TO A STOP. IF A VEHICLE WITH A FRACTURED HALF SHAFT IS PARKED WITHOUT THE PARKING BRAKE APPLIED, THE CAR COULD MOVE UNEXPECTEDLY. EITHER CONDITION INCREASES THE RISK OF A CRASH. EVER SINCE I BOUGHT IT I KEPT HEARING STRANGE NOISE UNDER MY CAR. NOT JUST THAT THE CAR ALSO HAD SOME OTHER ISSUES WITH THE ELECTRICAL, THE SCREEN KEPT GOING BLACK. I CALLED THE AGENCY AND THEY KEPT MY CAR FOR A WEEK. THEY KEPT SAYING THAT THEY HAD TROUBLE KNOWING WHAT EXACTLY WAS GOING ON WITH MY CAR. AT THE END THEY JUST SAY THAT IT WAS DUE TO AN UPDATE. BUT , UNTIL NOW I STILL HEAR THE NOISE AS IF SOMETHING ABOUT TO BRAKE. AFTER READING THE RECALL I AM CONCERN FOR MY SAFETY. PLEASE HELP. *TR

04/03/2014
Components: ENGINE
Incident Date: 12/04/2013
Crash: No
Fire: No
Vehicle Identification Number: 1G1PC5SB8E7******
Summary

TL* THE CONTACT OWNS A 2014 CHEVROLET CRUZE. THE CONTACT STATED WHILE DRIVING ON AN INCLINE, THE VEHICLE DRIFTED BACKWARDS. IMMEDIATELY AFTER DISENGAGING THE BRAKES, THE VEHICLE STALLED WITHOUT ANY WARNING. THE VEHICLE WAS TAKEN TO THE DEALER WHERE THE TECHNICIAN WAS UNABLE TO DIAGNOSE THE FAILURE. THE MANUFACTURER WAS AWARE OF THE FAILURE. THE VEHICLE WAS NOT REPAIRED. THE FAILURE MILEAGE WAS 500 AND THE CURRENT MILEAGE WAS 7,500.

03/03/2014
Components: AIR BAGS
Incident Date: 02/17/2014
Crash: Yes
Fire: No
Summary

TL* THE CONTACT OWNS A 2014 CHEVROLET CRUZE. THE CONTACT STATED THAT WHILE ATTEMPTING TO MAKE A LEFT TURN, THE VEHICLE WAS CRASHED INTO FROM THE FRONT. THE AIR BAGS DID NOT DEPLOY. THE CONTACT WAS NOT INJURED. THE VEHICLE WAS TOWED TO THE DEALER WHERE THE CONTACT WAS AWAITING REPAIRS. THE MANUFACTURE WAS NOT CONTACTED. THE APPROXIMATE FAILURE MILEAGE WAS 2,000. THE VIN WAS NOT AVAILABLE. *TR

02/16/2014
Components: SERVICE BRAKES
Incident Date: 02/14/2014
Crash: No
Fire: No
Vehicle Identification Number: 1G1PC5SBXE7******
Summary

THE BRAKE PEDAL WILL PUSH (IN A PANIC STOP) TO BELOW THE ACCELERATOR ALLOWING THE CAR TO CONTINUE ACCELERATING WHEN THE BRAKE PEDAL IS PUSHED TO STOP VEHICLE. THIS HAS OCCURRED AT LEAST TWO TIMES IN 3 MONTHS. I HAVE NEVER HAD A CAR WITH BRAKE PEDAL TRAVEL TO GO TO AND BELOW THE LEVEL OF THE ACCELERATOR PEDAL. A WIDE SHOE WILL ALLOW THE ABOVE MENTIONED PROBLEM. I HAVE HAD THE DEALER (WESTSIDE CHEVROLET,KATY TX) LOOK AT THE PROBLEM. THE ANSWER I GET THAT THERE IS NO ADJUSTMENT TO THE BRAKES. I FEEL THIS IS A SAFETY PROBLEM AND THE BRAKE PADS SHOULD BE REPLACED IN ORDER TO PREVENT AN ACCIDENT. *TR

02/16/2014
Components: ENGINE AND ENGINE COOLING
Incident Date: 12/26/2013
Crash: No
Fire: No
Vehicle Identification Number: 1G1PB5SG8E7******
Summary

THE CAR WAS TURNED OFF FOR APPROXIMATELY 45 MINUTES. THE DOOR WAS OPENED AND A BUZZING NOISE WAS COMING FROM THE ENGINE AREA. IT LASTED ABOUT 5 MINUTES. THE SAME THING HAPPENED 5 MORE TIMES. AT THAT POINT, WE HAD AN APPOINTMENT TO BE AT. THE ISSUE HAS BEEN HANDED OVER TO THE GM ENGINEERS. AT THIS POINT, NOBODY KNOWS WHAT THE PROBLEM IS, WE BELIEVE IT COULD BE A SAFETY HAZARD. THE ONLY TIME WE HAVE DRIVEN THE VEHICLE SINCE THAT EPISODE, WAS TO TAKE IT OVER TO THE DEALERSHIP. *TR

02/14/2014
Components: STEERING
Incident Date: 02/14/2014
Crash: No
Fire: No
Summary

AT HIGHWAY SPEED WHILE GOING STRAIGHT FOR AT LEAST A FEW SECONDS, THE STEERING WHEEL WILL LOCK UP AT CENTER POSITION. WHEN ATTEMPTING TO MAKE MINOR LANE CORRECTIONS, THE STEERING WHEEL STICKS AND UPON MORE INPUT FORCE SUDDENLY JERKS WHEN POWER ASSIST RETURNS. THIS COULD LEAD TO AN ACCIDENT ESPECIALLY IN POOR ROAD CONDITIONS. *TR

02/14/2014
Components: STEERING
Incident Date: 11/04/2013
Crash: No
Fire: No
Vehicle Identification Number: 1G1P75SZ4E7******
Summary

THE FOLLOWING ISSUE ONLY OCCURS ONCE THE VEHICLE HAS BEEN DRIVEN FOR 15+ MILES AND IS "WARMED UP". WHEN ON A STRAIGHT ROAD AT HIGHWAY SPEEDS THERE IS AN ISSUE WITH MINOR CORRECTIONS TO THE STEERING IN ORDER TO MAINTAIN POSITION IN THE LANE. THE STEERING WHEEL STICKS WHEN ATTEMPTING TO MAKE THESE MINOR CORRECTIONS, RESULTING IN ADDITIONAL STRENGTH BEING USED IN ORDER TO MOVE THE WHEEL. THE WHEEL ALWAYS MOVES WITH THIS ADDITIONAL PRESSURE, BUT SOMETIMES IT RESULTS IN AN OVERCORRECTION CAUSING THE DRIVER TO HAVE TO CORRECT IN THE OTHER DIRECTION. I HAVE RESEARCHED THIS ISSUE AND FOUND HUNDREDS OF DIFFERENT CRUZE OWNERS COMPLAINING ABOUT THE SAME PROBLEM ON VARIOUS WEBSITES, WITH VARYING DEGREES OF DEALERSHIP ASSISTANCE IN ATTEMPTING TO FIX THIS PROBLEM. I HAVE AN APPOINTMENT TO BRING MY VEHICLE INTO THE DEALER ON FEBRUARY 22ND, BUT THE SERVICE REPRESENTATIVE I SPOKE WITH STATED THERE WERE NO TECHNICAL BULLETINS OR OTHER GUIDANCE THAT HE COULD FIND REGARDING THIS PROBLEM. IF, AS A FAIRLY QUICK INTERNET SEARCH INDICATES, THAT THERE ARE HUNDREDS, IF NOT PERHAPS THOUSANDS OF CRUZE DRIVERS WITH A SIMILAR PROBLEM, AND KEEPING IN MIND THAT STEERING IS PROBABLY THE SECOND MOST IMPORTANT AUTO SYSTEM SUPERSEDED ONLY BY BRAKING, THEN PERHAPS THIS PROBLEM DESERVES FORMAL REVIEW BY THE NHTSA. *TR

02/06/2014
Components: ENGINE AND ENGINE COOLING
Incident Date: 01/07/2014
Crash: No
Fire: No
Vehicle Identification Number: 1G1PC5SB8E7******
Summary

WHILE DRIVING MY NEWLY LEASED 2014 CHEVY CRUZE WITH THE HEAT ON TO SCHOOL I BECAME DIZZY, NAUSEA AND VERY DISORIENTED. I PULLED OVER AND OPENED THE WINDOWS TOOK MY HAT AND SCARF OFF, WITHIN A FEW MINUTES I BEGAN TO FEEL NORMAL AGAIN. I PRECEDED TO START DRIVING AGAIN ONLY TO HAVE THE SAME THING HAPPEN AGAIN. I CALLED MY MOTHER TO MAKE HER AWARE OF WHAT WAS HAPPENING WHEN I DROVE MY NEW CAR. SHE ADVISED ME TO LEAVE THE WINDOWS OPEN AND TO KEEP THE HEAT OFF UNTIL WE COULD GET THIS CAR IN FOR SERVICE. WE BROUGHT THE CAR IN FOR SERVICE ON JANUARY 13TH, 2014 ADVISING THEM THAT WITHIN 15 MINS OF DRIVING THE CAR WE WOULD BECOME SICK WITH A HEADACHE AND VERY NAUSEA AND DIZZY. THE SERVICE MEN LAUGHED AT US. WE TOLD THEM THAT MAYBE ITS CARBON MONOXIDE GETTING INTO THE CAR. WE LEFT THE CAR AT THE SERVICE CENTER . THE VERY NEXT DAY I RECEIVED A CALL FROM THE DEALERSHIP ADVISING ME THAT YES WE WERE RIGHT THAT IT WAS CARBON MONOXIDE GETTING INTO THE CAR. THEY HAD A SERVICE MAN DRIVE THE VEHICLE WHO CONCLUDED THAT YES IT WAS CARBON MONOXIDE POISONING. THEY WERE GOING TO GET IN TOUCH WITH GM AND ADVISE US AS TO WHAT THEY WERE GOING TO DO!! *TR

01/22/2014
Components: STEERING,ELECTRICAL SYSTEM,UNKNOWN OR OTHER
Incident Date: 12/13/2013
Crash: No
Fire: No
Summary

WHEN DRIVING IN A STRAIGHT LINE AT HIGHWAY SPEED, THE VEHICLE WILL NOT MAKE SMALL STEERING CORRECTIONS. WHEN A SLIGHT CORRECTION IS ATTEMPTED, A "NOTCH" OR "HITCH" IS FELT IN THE STEERING WITH INCREASED RESISTANCE IN THE WHEEL, UPON OVERCOMING THE "NOTCH" IN THE STEERING, THE VEHICLE OVERCORRECTS AND MUST BE BROUGHT BACK. WHILE THE BEHAVIOR OCCURS IN A VARIETY OF TEMPERATURES AND CLIMATE CONDITIONS, IT SEEMS ONLY TO OCCUR ONCE THE VEHICLE HAS REACHED OPERATING TEMPERATURE AND REMAINED THERE FOR 30-60 MINUTES OR MORE. THE BEHAVIOR ALSO DOES NOT OCCUR IN LOW-SPEED DRIVING OR ROUTES, SUCH AS CURVES, THAT REQUIRE CONSTANT STEERING INPUT, BUT ONLY WHEN SMALL CORRECTIONS ARE NEEDED DURING STRAIGHT-LINE HIGHWAY DRIVING. WHILE THE ISSUE POSES ONLY A MINOR RISK ON DRY, OPEN ROAD, IT COULD CAUSE SERIOUS DAMAGE OR INJURY IN TIGHT TRAFFIC OR POOR ROAD CONDITIONS SUCH AS SNOW OR ICE. *TR

12/20/2013
Components: STEERING
Incident Date: 12/06/2013
Crash: No
Fire: No
Vehicle Identification Number: 1G1P75SZ0E7******
Summary

WHILE DRIVING AT HWY SPEEDS THE STEERING WILL APPEAR TO STICK OR NOT RESPOND. IT FEELS AS IF THERE IS NO RESPONSE FROM THE MINOR INPUT FROM THE STEERING WHEEL. THEN YOU PUT A LITTLE MORE INPUT IN THE WHEEL AND THE CAR APPEARS TO CATCH UP TO THE COMMAND GIVING IT MINOR SWERVING FEELING. IT SEEMS TO BE QUITE COMMON WITH CRUZES. I HAVE FOUND OVER 100 COMPLAINTS ON ONE FORUM ABOUT THE SAME ISSUE. SOMETHING NEEDS TO BE DONE ABOUT THE POSSIBLE UNSAFE CONDITION. *TR

08/28/2013
Components: EQUIPMENT
Incident Date: 07/29/2013
Crash: No
Fire: No
Vehicle Identification Number: 1G1P75SZ5E7******
Summary

WHEN A/C IS ON IT BLOWES COLD AIR ON THE WINDSHIELD OUT OF THE DEFROSTER VENTS AND FOGGS UP THE WINDSHIELD UBSTRUCTING VISION.IT CAN NOT BE SHUT OFF BY ANY CONTROALS.TOOK CAR BACK TO DEALER,THEY SAID FACTORY HAS NO FIX FOR THE PROBLEM.I HAVE TO USE WINDSHIELD WIPERS TO WIPE OFF THE CONDENSATION OFF THE GLASS SO I CAN SEE AT NIGHT. *TT

7 Recalls

for 2014 CHEVROLET CRUZE
23/09/2013
CAMPAIGN NUMBER: 13V452000
POWER TRAIN:AXLE ASSEMBLY:AXLE SHAFT
If the half shaft fractures and separates while driving, the vehicle would lose power and coast to a stop. If a vehicle with a fractured half shaft is parked without the parking brake applied, the vehicle could move unexpectedly. Either condition increases the risk of a crash.
Campaign Number: 13V452000
Manufacture: General Motors LLC
Components: POWER TRAIN:AXLE ASSEMBLY:AXLE SHAFT
Summary

General Motors (GM) is recalling certain model year 2013 and 2014 Chevrolet Cruze vehicles equipped with manual transmissions (MF3/MR5) and manufactured January 24, 2013, through August 1, 2013. On the affected vehicles, the right front half shaft may fracture and separate.

Notes

Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.

21/02/2014
CAMPAIGN NUMBER: 14V092000
POWER TRAIN:AUTOMATIC TRANSMISSION
If a vehicle's shift cable disengages from the transmission shift lever, a driver may be unable to shift gear positions and the indicated shift position may not represent the gear position the vehicle is in. Should a disengagement occur while the vehicle is being driven, when the driver goes to stop and park the vehicle, the driver may be able to shift the lever to the "PARK" position, but the vehicle transmission may not be in the "PARK" gear position. If the vehicle is not in the "PARK" position there is a risk the vehicle will roll away as the driver and other occupants exit the vehicle or anytime thereafter. A vehicle rollaway increases the risk of injury to exiting occupants and bystanders.
Campaign Number: 14V092000
Manufacture: General Motors LLC
Components: POWER TRAIN:AUTOMATIC TRANSMISSION
Summary

General Motors LLC (GM) is recalling certain model year 2014 Buick Regal, LaCrosse, Verano, and Enclave, and Chevrolet Impala, Malibu, Cruze, and Traverse, and GMC Acadia vehicles equipped with automatic transmissions. In the affected vehicles, the transmission shift cable adjuster may disengage from the transmission shift lever. As such, these vehicles do not conform to Federal Motor Vehicle Safety Standard (FMVSS) number 102, "Transmission Shift Lever Sequence, Starter Interlock, and Transmission Braking Effect." They also fail to conform to FMVSS number 114, "Theft Protection and Rollaway Prevention."

Notes

Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.

31/03/2014
CAMPAIGN NUMBER: 14V151000
POWER TRAIN:AXLE ASSEMBLY:AXLE SHAFT
If the half shaft fractures and separates while driving, the vehicle would lose power and coast to a stop. If a vehicle with a fractured half shaft is parked without the parking brake applied, the vehicle could move unexpectedly. Either condition increases the risk of a crash.
Campaign Number: 14V151000
Manufacture: General Motors LLC
Components: POWER TRAIN:AXLE ASSEMBLY:AXLE SHAFT
Summary

General Motors LLC (GM) is recalling certain model year 2013 and 2014 Chevrolet Cruze vehicles equipped with a 1.4L turbo engine, and manufactured between November 28, 2012, and March 7, 2014. On the affected vehicles, the right front half shaft may fracture and separate.

Notes

Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.

26/06/2014
CAMPAIGN NUMBER: 14V372000
AIR BAGS
In the event of a crash necessitating deployment of the driver's air bag, the air bag's inflator may rupture and the air bag may not inflate. The rupture could cause metal fragments to strike and potentially seriously injure the vehicle occupants. Additionally, if the air bag does not inflate, the driver is at an increased risk of injury.
Campaign Number: 14V372000
Manufacture: General Motors LLC
Components: AIR BAGS
Summary

General Motors LLC (GM) is recalling certain model year 2013-2014 Chevrolet Cruze vehicles. In the affected vehicles, the driver's front air bag inflator may have been manufactured with an incorrect part.

Notes

Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.

02/07/2014
CAMPAIGN NUMBER: 14V417000
EQUIPMENT:ELECTRICAL
Exposed wires increase the risk of electrical shock and personal injury if the cord is handled while it is plugged in.
Campaign Number: 14V417000
Manufacture: General Motors LLC
Components: EQUIPMENT:ELECTRICAL
Summary

General Motors LLC (GM) is recalling certain model year 2013-2014 Buick Encore all-wheel-drive vehicles manufactured August 23, 2012, to September 9, 2013; Verano vehicles manufactured August 8, 2012, to June 20, 2013; Chevrolet Cruze vehicles manufactured August 7, 2012, to August 16, 2013, and 2012-2014 Chevrolet Sonic vehicles manufactured May 10, 2011, to August 16, 2012 equipped with a Calix oil pan/block heater. In cold temperatures, the insulation on the engine block heater cord can become damaged, allowing the wires to be exposed.

Notes

Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.

10/07/2015
CAMPAIGN NUMBER: 15V442000
STEERING
Separation of the tie rod from the steering gear could result in the loss of steering, increasing the risk of a crash.
Campaign Number: 15V442000
Manufacture: General Motors LLC
Components: STEERING
Summary

General Motors LLC (GM) is recalling certain model year 2014-2015 Chevrolet Cruze vehicles manufactured November 8, 2013, to March 12, 2015, and 2015 Chevrolet Volt vehicles manufactured April 11, 2014. In the affected vehicles, the inner tie rod may not be tightened to specification allowing the tie rod to separate from the steering gear.

Notes

Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.

05/07/2016
CAMPAIGN NUMBER: 16V502000
ELECTRICAL SYSTEM:IGNITION
If the key is removed without the transmission in PARK, the vehicle may rollaway as occupants are exiting, increasing the risk of injury.
Campaign Number: 16V502000
Manufacture: General Motors LLC
Components: ELECTRICAL SYSTEM:IGNITION
Summary

General Motors LLC (GM) is recalling certain model year 2016-2017 Buick Verano and 2016 Chevrolet Malibu as the electronic park lock lever may allow the ignition key to be removed without the transmission being in PARK. Also, certain 2013 Buick Encore, 2011 Buick Regal, 2013-2014 Buick Verano, 2011-2016 Chevrolet Cruze, 2010-2013 Chevrolet Equinox 2013-2015 Chevrolet Malibu, and 2011-2013 GMC Terrain vehicles may have been serviced with similar defective replacement electronic park lock levers. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard (FMVSS) number 114, "Theft Protection and Rollaway Prevention."

Notes

Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.

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