EN

2014 Chevrolet Express Passenger 1500 VAN AWD

7
Recalls
20
Complaints

Safety Ratings.

NHTSA’s 5-Star Safety Ratings help consumers compare vehicle safety when searching for a car. More stars mean safer cars.

Frontal Crash
Side Crash
Rollover
Overall Front Star Rating

Combines Driver and Passenger star ratings into a single frontal rating. The frontal barrier test simulates a head-on collision between two similar vehicles, each moving at 35 mph.

Front Driver Side
Front Passenger Side
Overall Side Star Rating

Combines Side Barrier and Side Pole Star Ratings into a single side rating.

Driver
Passenger
Overall Side Pole Star Rating

Combines Side Barrier and Side Pole Star Ratings into a single side rating.

Rollover Star Rating

The Rollover Resistance test measures the risk of rollover in a single-vehicle, loss-of-control scenario.

Rollover Risk: 22.8%

Complaints
Recalls

20 Complaints

for 2014 CHEVROLET EXPRESS PASSENGER 1500
04/19/2021
Components: ENGINE
Incident Date: 06/17/2020
Crash: No
Fire: No
Vehicle Identification Number: 1GCVKREC3EZ******
Summary

EXHAUST MANIFOLD BOLTS ARE BREAKING CAUSING EXHAUST FUMES TO LEAK IN TO ENGINE COMPARTMENT. FUMES THEN ENTER THE CABIN. FIRST BOLT BROKE AT 70,000 MILES AND THE. ANOTHER AT 120,000 MILES.

07/12/2020
Components: ELECTRICAL SYSTEM
Incident Date: 05/03/2018
Crash: No
Fire: No
Vehicle Identification Number: 1GCZGUCGXE1******
Summary

CURRENTLY HAVE A RECALL ON MY VEHICLE (N172086770). SINCE THE ORIGINAL RECALL IN 2018, I'VE MADE SEVERAL ATTEMPTS WITH THE GENERAL MOTORS TO HAVE THIS ISSUE REPAIRED. AS OF THIS DATE, 7/12/2020, THEY HAVE BEEN UNWILLING TO FIX THE PROBLEM. I HAVE SEVERAL CASE NUMBERS WITH THE COMPANY BECAUSE I'VE HAD NUMEROUS CONVERSATIONS WITH THEM. THEY KEEP CHANGING THE CASE NUMBERS IN AN EFFORT TO DISCOURAGE ME FROM HAVING THE PROBLEM (A PROBLEM THEY CAUSED) FIXED. PLEASE REFERENCE DOT REFERENCE NUMBER 9064677 FILED ON OR AROUND 6/8/2020.

06/28/2020
Components: STEERING,ELECTRONIC STABILITY CONTROL
Incident Date: 06/19/2020
Crash: No
Fire: No
Vehicle Identification Number: 3GCPCREC6EG******
Summary

PART 573 SAFETY RECALL REPORT 17V-414 HAS OCCURRED MULTIPLE TIMES WITH THE VEHICLE WAS STATIONARY, IN MOTION, ON A CITY STREET, HIGHWAY, TURNING, AT A VARIETY OF SPEEDS. THE VEHICLE TEMPORARILY LOSES POWER AND POWER STEERING. THE STABILITRACK AND STEERING ASSIST INDICATORS APPEARS ON DASHBOARD. SOMETIMES THE POWER RETURNS, OTHER TIMES I WILL HAVE TO PUT THE VEHICLE IN PARK, REPOSITION KEY, AND RESTART THE ENGINE. I HAD VEHICLE SERVICED BY DEALERSHIP EARLIER THIS YEAR, AND MY VIN DID NOT MATCH ANY RECALLS. THEY COULDN'T IDENTIFY THE ISSUE AND SUGGESTED I REPLACE THE BATTERY. I REPLACED THE GOOD BATTERY WITH A NEW BATTERY, AND STILL EXPERIENCE THIS ISSUE. THIS OCCURS MULTIPLE TIMES A WEEK, SOMETIMES MULTIPLE TIMES A DAY, AND HAS BEEN ONGOING FOR AT LEAST A YEAR..

05/28/2020
Components: VISIBILITY
Incident Date: 05/28/2020
Crash: No
Fire: No
Vehicle Identification Number: 1GCZGUCGXE1******
Summary

TL* THE CONTACT OWNS A 2014 CHEVROLET EXPRESS. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 18V295000 (VISIBILITY) HOWEVER, THE PART TO DO THE REPAIR WAS NOT YET AVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER HAD EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. AN UNKNOWN DEALER WAS CONTACTED AND CONFIRMED THAT THE PARTS WERE NOT AVAILABLE. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.

09/12/2019
Components: ELECTRICAL SYSTEM,AIR BAGS
Incident Date: 10/03/2018
Crash: No
Fire: No
Vehicle Identification Number: 1GBSHDC47E1******
Summary

TL* THE CONTACT OWNS A 2014 CHEVROLET EXPRESS. THE CONTACT STATED THAT THE AIR BAG WARNING INDICATOR SUDDENLY ILLUMINATED. THE CONTACT TOOK THE VEHICLE TO GRAND PRIZE CHEVROLET BUICK GMC (LOCATED AT 32 RTE 304, NANUET, NY 10954, 854-367-7516) WHERE IT WAS DIAGNOSED THAT THE AIR BAG SENSOR FAILED AND NEEDED TO BE REPLACED. THE VEHICLE WAS REPAIRED, BUT THE FAILURE PERSISTED. THE MANUFACTURER WAS NOT CONTACTED. THE APPROXIMATE FAILURE MILEAGE WAS 77,000.

07/11/2019
Components: FUEL/PROPULSION SYSTEM
Incident Date: 07/05/2019
Crash: No
Fire: No
Vehicle Identification Number: 1GCWGFCL9E1******
Summary

I HAVE A FLEET OF 2011-2015 CHEVROLET EXPRESS DIESEL CARGO VANS FOR MY BUSINESS. EACH OF THEM ARE ON THEIR 3RD REPLACEMENT OF THE DEF TANK HEATER KIT GM P/N 84412924. IT SEEMS TO DIE AFTER USE IN THE 80,000 MILE RANGE. SEEMS TO BE A POORLY DESIGNED PART HAVING TO DO THIS.

09/24/2018
Components: AIR BAGS
Incident Date: 05/31/2015
Crash: No
Fire: No
Vehicle Identification Number: 1GCSGAFX4E1******
Summary

WE BOUGHT A USED 2014 EXPRESS 1500 CARGO VAN FROM CHEVROLET OF MONTEBELLO ON MAY OF 2017. THE "SERVICE AIR BAG" INDICATIOR HAS APPEARED IN MY DASHBOARD OFF AND ON SINCE THE DAY WE BOUGHT IT. AS I CONDUCTED MY PERSONAL RESEARCH I CAME ACROSS A COUPLE OF ARTICLES STATING THAT THERE WAS A RECALL FOR THIS PARTICULAR CARGO VAN FOR THE "SERVICE AIR BAG." I WENT TO THE DEALERSHIP AND THEY HAD TOLD ME I HAD TO PAY $130 FOR DIAGNOSTICS, WHEN THEY HAD "FOUND OUT WHAT THE PROBLEM WAS", THEY WERE CHARGING ME A LITTLE OVER $500 TO FIX "THE PROBLEM."

08/27/2018
Components: SERVICE BRAKES
Incident Date: 07/23/2018
Crash: No
Fire: No
Vehicle Identification Number: 1GNSHCF41E1******
Summary

TL* THE CONTACT OWNS A 2014 CHEVROLET EXPRESS. WHILE SLOWING THE VEHICLE DOWN TO STOP, THE BRAKES SEIZED WITHOUT WARNING. THE VEHICLE WAS TAKEN TO BLAISE ALEXANDER CHEVROLET (405 ALEXANDER DR, MUNCY, PA 17756, 570-368-8677) WHERE IT WAS DIAGNOSED THAT AN UNKNOWN SENSOR NEEDED TO BE REPLACED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE AND DID NOT ASSIST. THE FAILURE RECURRED AND WAS NOT REPAIRED. THE FAILURE MILEAGE WAS APPROXIMATELY 36,000.

07/20/2018
Components: VISIBILITY
Incident Date: 07/20/2018
Crash: No
Fire: No
Vehicle Identification Number: 1GBSHDC48E1******
Summary

TL* THE CONTACT OWNS A 2014 CHEVROLET EXPRESS. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 18V295000 (VISIBILITY); HOWEVER, THE PARTS TO DO THE REPAIR WERE UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. CHEVROLET 112 (2096 NY-112, MEDFORD, NY 11763, (631) 317-2348) WAS CONTACTED AND CONFIRMED THAT THE PARTS WERE NOT AVAILABLE FOR THE RECALL REMEDY. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE AND WAS NOT ABLE TO CONFIRM WHEN THE PARTS WERE TO BECOME AVAILABLE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.

07/02/2018
Components: AIR BAGS
Incident Date: 05/01/2018
Crash: No
Fire: No
Vehicle Identification Number: 1GNSHCF47E1******
Summary

TL* THE CONTACT OWNS A 2014 CHEVROLET EXPRESS. WHILE THE PASSENGER SEAT WAS OCCUPIED, THE AIR BAG WARNING INDICATOR TURNED ON AND OFF. THE VEHICLE WAS TAKEN TO HOBSON CHEVROLET BUICK GMC (655 W SOUTHVIEW DR, MARTINSVILLE, IN 46151, (765) 894-4163), BUT THE CAUSE OF THE FAILURE COULD NOT BE DETERMINED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 55,241.

07/17/2017
Components: AIR BAGS,TIRES
Incident Date: 04/27/2015
Crash: Yes
Fire: No
Vehicle Identification Number: 1GCSGAFX1E1******
Summary

I WAS THE PASSENGER IN A 2014 CHEVY EXPRESS CARGO VAN 1500. LIC PLATE #[XXX]. VIN #[XXX]. THE TIRE BLEW OUT. WE HIT THE CENTER DIVIDER ON THE FREEWAY. ALL THE STUFF FROM THE BACK FLEW FORWARD AND HIT ME IN THE HEAD. IT ALMOST BROKE MY NECK AND BACK. I SUFFER FROM BRAIN DAMAGE (TBI) NOW BECAUSE OF THIS. I CHEVY CAME OUT. WROTE A REPORT. GAVE IT TO THE OWNER OF THE VAN. I CALLED THE DEALER, CUZ I HEARD ABOUT THE AIR BAG RECALL. THE DEALER TOLD ME. THE VAN HAS A SALVAGE TITLE ON IT. IT WAS FIX 10 DAYS AFTER THE ACCIDENT AND TO CONTACT CHEVY ON IT BECAUSE THERE'S NO RECALLS ON IT. THE DEALER ID CALLED DID NOT KNOW ABOUT THE ACCIDENT. POLICE REPORT # [XXX] ## VIN FAILED ## 2014 CHEVY EXPRESS CARGO VAN 1500 ## INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6). *TR

04/06/2017
Components: STEERING,POWER TRAIN,ELECTRONIC STABILITY CONTROL
Incident Date: 03/21/2017
Crash: No
Fire: No
Vehicle Identification Number: 1GBSGDC47E1******
Summary

DRIVING DOWN A HILL AT 30 MPH ON A ONE LANE CURVE THE VEHICLE COMPLETELY QUIT. I STRUGGLED TO TURN THE WHEEL TO THE SIDE OF THE ROAD. IT HAD 3/4 TANK OF FUEL AND ONLY 7,000 MILES ON IT. IT WOULD NOT START. CALLED AND GOT A TOW TO CHEVY DEALER WHERE IT WAS BOUGHT. THEY COULD NOT DUPLICATE IT. HAVE RECEIPT AND INFO FROM THEM.

08/31/2016
Components: ELECTRICAL SYSTEM
Incident Date: 08/17/2016
Crash: No
Fire: Yes
Vehicle Identification Number: 1GCSHAF44E1******
Summary

WE HAVE HAD 2 CHEVY EXPRESS 1500 VANS CATCH FIRE TO THE DRIVER DOOR FROM A FAULTY WINDOW SWITCH. SIMILIAR TO A PREVIOUS GM SUV RECALL: HTTP://WWW.AUTOBLOG.COM/2014/08/07/GM-SUV-WINDOW-SWITCH-RECALL-FIRE-HAZARD-PARK-OUTSIDE/ THIS HAS HAPPENED ONCE WHILE THE VEHICLE WAS IN MOTION AND ANOTHER TIME WHILE THE VEHICLE WAS STOPPED. CAN PROVIDE PICS IF NECESSARY

12/12/2015
Components: ELECTRICAL SYSTEM,ENGINE,FUEL/PROPULSION SYSTEM
Incident Date: 11/27/2015
Crash: No
Fire: No
Vehicle Identification Number: 1GCUGADX3A1******
Summary

VEHICLE WILL SHUT OFF WHILE DRIVING. NO WARNING SIGNS. WILL LOSE ALL POWER STEERING AND UNSTABLE CONTROL. WILL NOT START AFTER IT SHUTS DOWN FOR UP TO 24HRS. THIS VEHICLE ALSO HAS A HISTORY OF HARD/TROUBLE STARTING. WHEN IT TURNS OVER IS WILL GO INTO PROTECTION MODE "LOSS OF POWER". THIS PROBLEM STARTED AT 3,178 MILES AND HAS CONTINUED REGULARLY UP TO THE CURRENT 26, 050 MILES. JACK WILSON CHEVROLET OF SAINT AUGUSTINE HAS ATTEMPTED TO REPAIR THIS VEHICLE ELEVEN (11) TIMES SINCE THE 2ND DAY AFTER PURCHASE. AFTER OBTAINING ALL SERVICE RECORDS SINCE THIS VEHICLE WAS NEW THERE HAVE BEEN 24 ATTEMPTS AT REPAIRING THIS VEHICLE WITH NO SUCCESS. HERE IS A LIST OF REPAIRS PULLED FROM GM WORKBENCH SERVICE RECORDS. CONTINUAL CHECK ENGINE LIGHT. DEALER CANNOT FIND THE ISSUE. TO DATE - I SOLD THE VEHICLE BACK TO DEALER, THEY ARE SELLING, SO IT WILL BE BACK ON THE ROAD. LIST OF SERVICES - 3,178 MILES - ENGINE BLOCK PLUG REPLACEMENT 9,386 MILES - ROADSIDE SERVICE BATTERY TEST 9,400 MILES - ROADSIDE SERVICE TOWING 9,404 MILES - FUEL TANK FUEL PUMP MODULE REPLACEMENT 9,692 MILES - BODY WIRING HARNESS JUNCTION BLOCK REPLACEMENT 14,398 MILES - PASS. SIDE INSTRUMENT PANEL PERFORMANCE 14,434 MILES - RELAY REPLACEMENT 15,116 MILES - CONNECTOR RECONNECTION 15,857 MILES - IGNITION AND START SWITCH REPLACEMENT 16,090 MILES - ENGINE CONTROL MODULE REPLACEMENT 16,090 MILES - STARTER REPLACEMENT 12 DOCUMENTED "CHECK ENGINE LIGHT" PROBLEMS 6 DOCUMENTED TIMES THE VEHICLE STALLED ON THE HIGHWAY WHILE DRIVING 16 DOCUMENTED TIMES VEHICLE WOULD NOT START

06/18/2015
Components: AIR BAGS,TIRES
Incident Date: 04/27/2015
Crash: Yes
Fire: No
Summary

TL* THE CONTACT OWNS A 2014 CHEVROLET EXPRESS 1500. WHILE DRIVING AT APPROXIMATELY 60 MPH, THE FRONT DRIVER SIDE TIRE BLEW OUT AND CAUSED THE CONTACT TO CRASH INTO A WALL FOUR TIMES. THE AIR BAGS FAILED TO DEPLOY. THE CONTACT AND A PASSENGER SUSTAINED UNKNOWN INJURIES THAT REQUIRED MEDICAL ATTENTION. A POLICE REPORT WAS FILED. THE VEHICLE WAS TOWED, BUT WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 50,000. THE VIN WAS UNAVAILABLE.

01/15/2015
Components: AIR BAGS
Incident Date: 01/09/2015
Crash: Yes
Fire: No
Summary

TL* THE CONTACT OWNS A 2014 CHEVROLET EXPRESS 1500. THE CONTACT WAS DRIVING 40 MPH AND CRASHED INTO ANOTHER VEHICLE. THE AIR BAG WARNING LIGHT ILLUMINATED AND FAILED TO DEPLOY. THE CONTACT DID NOT NEED MEDICAL ATTENTION IMMEDIATELY, BUT DID RECEIVE MEDICAL ATTENTION TWO DAYS LATER DUE TO UNKNOWN INJURIES SUSTAINED IN THE CRASH. A POLICE REPORT WAS FILED. THE VEHICLE WAS TOWED TO A POLICE YARD AND WAS NEITHER INSPECTED OR REPAIRED. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS 40,000. THE VIN WAS NOT AVAILABLE.

10/21/2014
Components: SEAT BELTS
Incident Date: 10/21/2014
Crash: No
Fire: No
Vehicle Identification Number: 1GB3G2BA2D1******
Summary

DRIVER'S SEAT BELT REEL SEIZED WHILE THE VEHICLE WAS PARKED SO THE BELT COULD NOT BE EXTENDED AND BUCKLED. THE OPERATOR WAS NOT ABLE TO WEAR THE SEAT BELT AS REQUIRED BY LAW. A SECOND VEHICLE OF THE SAME MAKE/MODEL 2012 MODEL YEAR, ~4500 MILES EXPERIENCED THE SAME PROBLEM IN SEPTEMBER 2013, IT WAS BROUGHT TO THE CHEVROLET DEALER AND REPAIRED UNDER TSB 05-09-40-002G

09/09/2014
Components: STRUCTURE,EQUIPMENT ADAPTIVE/MOBILITY
Incident Date: 08/12/2013
Crash: No
Fire: No
Summary

NOT SURE I HAVE THIS UNDER THE RIGHT "AFFECTED PARTS", I PURCHASED A NEW VAN, HAD DRIVEN MY PREV VAN 238,000+ MILES SO I KNOW HOW TO USE MIRRORS, HOWEVER, THE SPLIT MIRRORS ON THESE NEW VANS DO NOT ALLOW YOU TO SEE PROPERLY BACKING UP & I FOUND THIS TO BE A DANGER. CONTACTED CHEVY AND THEY WERE NOT INTERESTED IN DOING ANYTHING ABOUT IT SO I PURCHASED SOLID MIRRORS AND REPLACED THEM AT MY OWN EXPENSE. WONDERED IF THERE WERE ANY OTHER COMPLAINTS???? *TR

07/22/2014
Components: AIR BAGS
Incident Date: 06/02/2014
Crash: No
Fire: No
Vehicle Identification Number: 1GCZGTCGXE1******
Summary

I HAVE BEEN WAITING OVER 5 WEEKS FOR THE PARTS TO COME IN TO CHAMPION CHEVROLET IN JOHNSON CITY TN BUT EVERY TIME I CALL THEY SAY THAT GM HAS NOT SENT THE PARTS TO FIX THE AIRBAG THAT IS ON RECALL. WHY MUST I WAIT THIS LONG TO HAVE A SAFETY ISSUE CORRECTED. *TR

07/22/2014
Components: SUSPENSION
Incident Date: 05/23/2014
Crash: No
Fire: No
Vehicle Identification Number: 1GBSGDC4XE1******
Summary

TL* THE CONTACT OWNS A 2014 CHEVROLET G1500 3LT EXPRESS RV. THE CONTACT STATED THAT THE VEHICLE WAS DRIVING ROUGH UPON GOING OVER A BUMP IN THE ROAD OR UNLEVELED LAND. THE VEHICLE WAS SHUTTERING AND THE SUSPENSION WAS UNSTABLE INTERMITTENTLY. THE VEHICLE WAS TAKEN TO MORE THAN ONE AUTHORIZED DEALER SEVERAL TIMES, WHO WAS NOT ABLE TO REPLICATE THE FAILURE. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 350.

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