EN

2014 Chevrolet Impala Limited 4 DR FWD

12
Recalls
525
Complaints
Overall rating

Safety Ratings.

NHTSA’s 5-Star Safety Ratings help consumers compare vehicle safety when searching for a car. More stars mean safer cars.

Frontal Crash
Side Crash
Rollover
Overall Front Star Rating

Combines Driver and Passenger star ratings into a single frontal rating. The frontal barrier test simulates a head-on collision between two similar vehicles, each moving at 35 mph.

Front Driver Side
Front Passenger Side
Overall Side Star Rating

Combines Side Barrier and Side Pole Star Ratings into a single side rating.

Driver
Passenger
Overall Side Pole Star Rating

Combines Side Barrier and Side Pole Star Ratings into a single side rating.

Rollover Star Rating

The Rollover Resistance test measures the risk of rollover in a single-vehicle, loss-of-control scenario.

Rollover Risk: 11.3%

Complaints
Recalls

525 Complaints

for 2014 CHEVROLET IMPALA LIMITED
01/28/2022
Components: STEERING
Incident Date: 02/01/2021
Crash: No
Fire: No
Vehicle Identification Number: 2g1145sl1e9******
Summary

The contact owns a 2014 Chevrolet Impala. The contact stated while moving from being stopped at a traffic light, the vehicle shuddered and stalled while making a turn at an intersection. The contact stated that a message stating “Power Steering failure/Steer with Caution” was displayed on the instrument panel. The vehicle was restarted and driven back to the residence. The contact stated that the failure was intermittent. The vehicle was taken to an automotive store to be diagnosed; however, the mechanic was unable to retrieve a diagnostic trouble code. The vehicle was not diagnosed or repaired. The manufacturer was made aware of the failure. The failure mileage was approximately 96,000.

01/07/2022
Components: STEERING
Incident Date: 12/02/2021
Crash: No
Fire: No
Vehicle Identification Number: 1G1145Sl8EU******
Summary

While driving 45 mph, my car jerked and several lights came on in my dashboard including the light with the little wrench . In my dashboard, it displayed the message to check stabili track and steering power system and to drive with care. My car then started loosing power to accelerate. I had my vehicle towed to the dealership the next day and they stated that they cleared the codes but didn’t tell me what the codes were and they kept my vehicle for 5 days and said they couldn’t get the vehicle to act up. Now this issue has happened again and a message in my dashboard is saying to check the power steering and drive with care. I had no warning signs prior to this issue.

12/09/2021
Components: STEERING,SERVICE BRAKES
Incident Date: 12/07/2021
Crash: No
Fire: No
Vehicle Identification Number: 2g1125s3xe9******
Summary

The service power steering came in on the dash, also along with service stabiltrak and the abs light heard these are common and play together , mainly the service power steering which caused the vehicle to be become almost impossible to steer I heard there where recalls on this same situation as it is a huge safety concern . It makes it very dangerous in highway or roads as it is very hard to steer

12/08/2021
Components: STEERING
Incident Date: 08/01/2021
Crash: No
Fire: No
Vehicle Identification Number: 2g1125s35e9******
Summary

The contact owns a 2014 Chevrolet Impala. The contact stated that while driving at 35 MPH, the service power steering message appeared on the instrument panel. After the warning light appeared, the contact had to use excessive force to drive the vehicle home. The contact called both the dealer and the manufacturer and was informed that his vehicle was not included in NHTSA Campaign Number: 14V450000 (Steering). The vehicle was not yet repaired. The failure mileage was approximately 135,000.

12/01/2021
Components: STEERING
Incident Date: 11/25/2021
Crash: No
Fire: No
Vehicle Identification Number: 2G1125S39E9******
Summary

The contact owns a 2014 Chevrolet Impala. The contact stated that while driving at 50 MPH, the “Service Power Steering” message was displayed. The contact stated that he was able to continue to drive the vehicle. The manufacturer was notified of the failure and informed the contact that they could not assist because the VIN was not included in any recalls. The dealer was notified of the failure and informed the contact that the vehicle could not be repaired under NHTSA Campaign Number: 14V450000 (Steering) because the VIN was not included in the recall. The contact stated that the failure had been reoccurring while driving and the steering was difficult to maneuver. The vehicle was not diagnosed or repaired. The approximate failure mileage was 118,000.

11/24/2021
Components: ELECTRICAL SYSTEM,UNKNOWN OR OTHER
Incident Date: 11/23/2021
Crash: No
Fire: No
Vehicle Identification Number: 1G1115SL1EU******
Summary

When I’m driving and slow down my key will turn itself off making the car itself shut off

10/29/2021
Components: UNKNOWN OR OTHER,SERVICE BRAKES
Incident Date: 10/28/2021
Crash: No
Fire: No
Vehicle Identification Number: 2G1125S35E9******
Summary

Vehicle is available for inspection upon request. Brake booster not regulating properly. This is causing the vehicle to not stop at a timely manner and a need to push brake all the way down for vehicle to eventually stop which is unsafe when driving. This has been confirmed by independent service center which has recommended to search for recall. No warnings or messages prior to issue.

10/26/2021
Components: LANE DEPARTURE
Incident Date: 10/05/2021
Crash: No
Fire: No
Vehicle Identification Number: 2G1155S36E9******
Summary

My blind spot warning system has stopped working. This same year vehicle was recalled in other options (I have a Impala LTZ). Just curious why the LTZ was not recalled? I don't imagine it is a different system.

10/11/2021
Components: STEERING
Incident Date: 10/11/2021
Crash: No
Fire: No
Vehicle Identification Number: 1g1125s32eu******
Summary

Power steering failure

09/14/2021
Components: AIR BAGS,SEATS
Incident Date: 07/02/2021
Crash: No
Fire: No
Vehicle Identification Number: 2G1125S37E9******
Summary

GM had sent a letter in March 2020 about a known defect with the passenger presence module that wires could become disconnected over time, leading to a service airbag message and the passenger airbag failing to deploy when commanded. GM stated that they would provide additional protection (read extended warranty) on this condition to be repaired at no cost within 8 years of the date the vehicle was placed in service or 80000 miles, whichever was first. My 2014 Impala just had this issue occur on July 4, 2021, and when requesting GM to perform this repair at no cost for me (vehicle mileage is 77000 miles), GM stated that this extended warranty ended January 2021. This date does not match the 8 years called out in the letter they sent, as the general public couldn't even buy this vehicle until April 1, 2013 at the very earliest. GM refuses to pay for the fix of a known defect within a critical safety system on one of their vehicles due to a poor design. Conveniently, this issue occurred on my Impala ~1-2 months after the supposed end of coverage date, even though there is nothing documenting why this date was chosen or any data that supports that this issue will only occur inside of the quoted extended warranty window in the letter. GM needs to issue a recall on this rather than an extended warranty that doesn't cover a known defect within their design/manufacturing.

09/13/2021
Components: ELECTRICAL SYSTEM
Incident Date: 09/13/2021
Crash: No
Fire: No
Vehicle Identification Number: 1G1115SL1EU******
Summary

WATER ENTER IN THROUGH TRUNK LEDGE SEALS TO THE DEGREE OF SHORTENING OUT THE HARNESS, RADIO DASH LIGHTING CAMERA BACK WINDOW. THE FLOOR OF THE TRUNK WAS SOAKED AS THOUGH WATER WAD POURED. THE WATER WAS STANDING A LOT IN THE SPARE TIRE WELL. THERE WAS ANOTHER CUSTOMER WITH THE SAME YEAR MAKE AND MODEL VEHICLE THAT HAD THE EXACT SAME ISSUE DAYS PRIOR TO VISIT TO DEALERSHIP.

08/05/2021
Components: POWER TRAIN
Incident Date: 08/05/2021
Crash: No
Fire: No
Vehicle Identification Number: 1G1125S35EU******
Summary

Transmission pulls back from second to third gear around 20 MPH. Serviced transmission fluid and problem persists. I personally checked the transmission by removing trans cover and determined the problem; he shifting solenoids are faulty.

07/23/2021
Components: LANE DEPARTURE
Incident Date: 10/15/2019
Crash: No
Fire: No
Vehicle Identification Number: 1G1155S33EU******
Summary

Blind zone alert sensor failed due to manufacturing error that lets water into the sensor and corrodes it and causes it to smoke and potentially catch fire

06/23/2021
Components: AIR BAGS,LANE DEPARTURE
Incident Date: 06/23/2021
Crash: No
Fire: No
Vehicle Identification Number: 2G1155S35E9******
Summary

My dashboard reads, service air bag. Everytime I turn it on as of this morning. 6/23/21 @ 1pm central time. I've read about the recall on these models as well of air bags deploying and throwing pieces of metal at drivers. Cause of molded air bag housing.

06/13/2021
Components: ELECTRICAL SYSTEM
Incident Date: 06/05/2021
Crash: No
Fire: Yes
Vehicle Identification Number: 2G1WA5E30E1******
Summary

Fire started behind glove box area and burned electrical wires, instrument panel, airbag, front windshield, hood, water and smoke damage.

06/06/2021
Components: ELECTRICAL SYSTEM,UNKNOWN OR OTHER
Incident Date: 06/01/2017
Crash: No
Fire: No
Vehicle Identification Number: 2G1155S3XE9******
Summary

The linx radio stopped working. The onstar system stopped working awhile after the linx radio stopped working when the car started to operate off of battery reserve (or what I think is battery reserve --- the light on the dashboard changed to blue). I've had to change the batter twice in 2.5 years. I'm told the battery Duralast is a good battery and that its an electrical fuse problem and it would be difficult to find which wire is the problem. The vehicle has been inspected by three different dealers in three different states. I was also told to uninstall onstar for resolution of the electrical problem of the battery draining and needing to draw energy from another source taking up more energy than it's suppose to in the vehicle. Yes, in 2017-18, the problem was confirmed by the dealership where I purchased the car brand new in 2014, Criswell Chevrolet in Gaithersburg, MD.

06/03/2021
Components: STEERING
Incident Date: 03/13/2021
Crash: No
Fire: No
Vehicle Identification Number: 1G1125S33EU******
Summary

I was about 5 minutes from home when all of a sudden warning lights started flashing on the dash board ( photos provided) The vehicle became hard to steer and control. Thankfully it was pretty much a straight highway until I had to make a left and 2 right turn to get to my house. It was as I had to fight with the steering wheel. Thank God! I was so close to home!! I don't even want to think what could have happened if I was on the interstate or a highway with lots of curves. I parked the car in the garage and it haven't been moved since. I called GM repair shops but they want to charge an arm and a leg just to tow it to the repair shop and another charge just to look at it. I called the vehicle hotline and they couldn't help me because there is no recall on my vehicle. My car has been parked in my garage for over 6 months now because I can't drive it.

06/03/2021
Components: STEERING
Incident Date: 06/03/2021
Crash: No
Fire: No
Vehicle Identification Number: 2G1155S36E9******
Summary

Power steering went mostly out while on the interstate. Stabilitrack and Power steering warnings came on. It provides only about 10% assistance now. I must now provide effort to recover from a turn. I understand a recall came out for this model year for this type of issue but I didn't get one. I am the original owner.

05/25/2021
Components: ELECTRICAL SYSTEM,LANE DEPARTURE
Incident Date: 01/01/2021
Crash: No
Fire: No
Vehicle Identification Number: 1G1155S39EU******
Summary

We have had several problems with the blind spot sensor on our 2014 Impala LTZ. Problems would always occur when driving in rain or snow. Dealer would just say that the sensor gets wet and that we should try to dry it off. Once the sensor was dry it would work ok. Now the sensor does not work at all. Took it off and it was full of corrosion. Reading online regarding reviews I find out that this is a very common problem with GM vehicles but GM refuses to do a recall. However they did do a special offer to replace the sensor if you have less than 80,000 miles. My car has 85,000 but I have dealt with this problem for several years. I replaced the sensor myself (at a cost of $400) and now they tell me it has to be reprogrammed. That really sucks. It is too bad that GM just can't accept the fact that they have a faulty product. I am currently waiting for a call back from the dealer to see what it cost to get sensors and wiring harness replaced (GM admits that there definitely was a problem and says you have to replace both sensors and the wiring harness). How in the world can this not be a recall!!!!!!!!!!!

05/17/2021
Components: VISIBILITY,ELECTRICAL SYSTEM
Incident Date: 04/12/2021
Crash: No
Fire: No
Vehicle Identification Number: 1G1155S34EU******
Summary

THE CONTACT OWNS A 2014 CHEVROLET IMPALA. THE CONTACT STATED WHILE HIS SON WAS STOPPED AT A RED LIGHT, THE BLIND SPOT ALERT WARNING LIGHT ILLUMINATED ON THE PASSENGER'S SIDE-VIEW MIRROR AND ON THE INSTRUMENT PANEL. THE VEHICLE THEN STALLED. THE CONTACT'S SON RESTARTED THE VEHICLE TO DRIVE HOME. THE BLIND SPOT ALERT LIGHT ON THE PASSENGER'S SIDE REMAINED ILLUMINATED AFTER THE VEHICLE WAS TURNED OFF AND DRAINED THE BATTERY. THE CONTACT STATED THAT HE SAW ONLINE THAT THERE WAS A TECHNICAL SERVICE BULLETIN: N172097060 RELATED TO THE FAILURE. THE VEHICLE WAS TAKEN TO Trecek Automotive of Portage Inc. (1350 E Wisconsin St, Portage, WI 53901) AND DIAGNOSED AS A BLIND SPOT ALERT SYSTEM FAILURE. THE DEALER CONFIRMED THAT THE FAILURE WAS RELATED TO THE TECHNICAL SERVICE BULLETIN. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE AND INFORMED THE CONTACT THAT THE REPAIR WAS NOT COVERED UNDER THE TECHNICAL SERVICE BULLETIN. THE FAILURE MILEAGE WAS 75,812. THE CONSUMER STATED THE REPAIRS WOULD COST $950, BUT THE CONSUMER FEEL AS THOUGH REPAIRS SHOULD BE PAID BY THE MANUFACTURER.

05/11/2021
Components: ELECTRICAL SYSTEM,LANE DEPARTURE
Incident Date: 05/02/2021
Crash: No
Fire: No
Vehicle Identification Number: 1G1155S33EU******
Summary

HAVE HAD CAR AT DEALERSHIP 3 TIMES TOTAL FOR THE SIDE DETECTION SYSTEM MESSAGE/BLIND SPOT INDICATOR LIGHTS. FIRST TWO TIMES THE ISSUE WAS FIXED BECAUSE I HAVE THE MPP COVERAGE PLAN. THIS TIME MPP WOULD HAVE COVERED IT BUT MECHANIC SHOWS WATER INTRUSION. THEIR WAS A RECALL AT ONE TIME FOR VEHICLES UP TO 80,000 MILES. MINE HAS 124,000 SO NOT COVERED BUT WHEN I TOOK IT IN FOR THE SAME THING PRIOR DID NOT HAVE 80,000 MILES. SO EITHER PAY THE $900 OR PAY THE DIAGNOSTIC CHARGE OF $155 AND WALK AWAY WITH ISSUE NOT FIXED . SO MANY COMPLAINTS ON THIS AND GM HAS DONE NOTHING. IF I HAVE FIXED THE MODULE IS OVER $200 FOR THE ONE SIDE. IT KEEPS GOING OUT. GM SHOULD FIX THIS AND CREATE ANOTHER RECALL FOR THIS ALL SO COMMON ISSUE!!

05/10/2021
Components: LANE DEPARTURE
Incident Date: 05/06/2021
Crash: No
Fire: No
Vehicle Identification Number: 1G1125S32EU******
Summary

THIS IS THE 2ND TIME THIS OCCURS IN 3 YEARS .THIS OCCURRED AFTER IT WAS RAINING THE SENSOR IS IN A BAD SPA OR AND GM IS NOT TAKING FAULT BECAUSE IT IS OVER IN MILES AND YEA FOR THE SPECIAL COVERAGE . I WISH THAT I COULD JUST NOT HAVE THE BLIND SPOT DETECTION. CAUSES MORE PROBLEMS THEN WHAT IT'S WORTH.

05/09/2021
Components: LANE DEPARTURE
Incident Date: 02/16/2021
Crash: No
Fire: No
Vehicle Identification Number: 1G1125S31EU******
Summary

ISSUES WITH BLIND SPOT SYSTEM, SOMETIMES CAUSES ALL POWER ON DASH TO SHUT OFF WHILE DRIVING, HAVE READ MANY MANY OTHER PEOPLE WITH THE SAME ISSUES ONLINE. SOUNDS LIKE THE BLIND SPOT MONITOR MODULES ARE TRASH, BUT NOT RECALLED....

05/06/2021
Components: UNKNOWN OR OTHER
Incident Date: 05/06/2021
Crash: No
Fire: No
Vehicle Identification Number: 2G1WB5E39E1******
Summary

I WAS DRIVING STRAIGHT ON FREEWAY AT 70MPH WHEN "SERVICE STABILITRAK" "SERVICE TRACTION CONTROL" AND "ENGINE POWER REDUCED" SHOWED IN MY DASH AS WELL AS CHECK ENGINE LIGHT. AT THE SAME TIME THE CAR SHIFTED ITSELF TO 3RD GEAR AND REDUCED SPEED TO 40MPH WITHOUT CHANGE IN DRIVER INPUT. THIS RESULTED IN A NEAR ACCIDENT THAT WOULD HAVE BEEN FATAL. THERE WAS A 18 WHEELER RIGHT BEHIND ME WHO WAS LUCKILY PAYING ATTENTION AND DID NOT CRUSH ME WHEN MY VEHICLE DID THIS. I THEN HAD TO CONTINUE DOWN THE FREEWAY UNABLE TO GO BEYOND 50MPH OR GET OUT OF 3RD GEAR DUE TO TRACTION CONTROL MALFUNCTION. I HAD TRACTION CONTROL SET TO OFF AS I ALWAYS DO, IT'S NOT A NEEDED THING LIVING IN A DRY LOW ELEVATION ENVIRONMENT. IF I APPLIED MORE GAS THE ENGINE WOULD "BOG DOWN" AND NEARLY STALL BECAUSE THE COMPUTER WAS LIMITING SPEED AND GEAR. I NEARLY DIED TODAY BECAUSE OF POOR ENGINEERING.

04/24/2021
Components: LANE DEPARTURE
Incident Date: 04/23/2021
Crash: No
Fire: No
Vehicle Identification Number: 2G1125S38E9******
Summary

WHEN I PURCHASED MY CAR IN 2020 I NOTICED THAT MY BLIND SPOT WARNING LIGHT IN THE PASSENGERS MIRROR WAS TURNING ON AND OFF. I INFORMED THE DEALER THAT I PURCHASED THE VEHICLE FROM AND THEY SAID THAT THEY WOULD REPAIR IT. THEY HAD MENTIONED THAT THERE WAS A DEFECT IN THE BLIND SPOT MONITORING SYSTEM AND THAT THEY WOULD REPLACE IT BEFORE I BOUGHT IT. WITHIN 6 MONTHS THE LIGHT WOULD TURN ON AND OFF AGAIN WHEN THERE WAS NO OTHER VEHICLES IN MY BLIND SPOT. FOR THE LAST YEAR I HAVE BEEN TRYING TO RESEARCH THIS PROBLEM TO RESOLVE THE ISSUE. THE ONLY THING I HAVE BEEN ABLE TO FIND IS THAT THE SENSORS IN THE REAR BUMPER FOR BLIND SPOT DETECTION WERE PRODUCED WITH A FAULTY SEAL TO KEEP MOISTURE OUT OF THESE SENSORS. IF THEY KNOW THAT THESE SENSORS WILL COLLECT MOISTURE AND CAUSE THEM TO SHORT OUT THEN WHY IS THERE NO RECALL ON THESE SENSORS? I HAVE HAD MANY TIMES THAT I WAS DRIVING AND WENT TO CHANGE LANES WHEN THE BLIND SPOT MONITOR WOULD BLINK TO INFORM ME THAT THERE IS ANOTHER VEHICLE THERE. IT HAS CAUSED ME TO START TO CHANGE LANES THEN HAVE TO PULL BACK TO AVOID SOMETHING THAT IS NOT EVEN THERE. I WOULD THINK THAT THIS IS A SERIOUS SAFETY ISSUE AND MIGHT EVEN CAUSE ACCIDENTS, IF IT HASN'T ALREADY HAPPENED TO OTHER OWNERS? I WOULD LIKE TO KNOW WHAT I CAN DO FOR THIS ISSUE AND TO KNOW IF I'M THE ONLY DRIVER WITH THIS PROBLEM? THIS IS A PROBLEM THAT HAS GOTTEN WORSE OVER TIME AND GOTTEN TO WHERE IT HAPPENS EVERY TIME I DRIVE MY VEHICLE.

04/23/2021
Components: ELECTRICAL SYSTEM,SERVICE BRAKES
Incident Date: 02/15/2021
Crash: No
Fire: No
Vehicle Identification Number: 1G11Y5SL8EU******
Summary

TL* THE CONTACT OWNS A 2014 CHEVROLET IMPALA. THE CONTACT STATED WHILE DRIVING AT VARIOUS SPEEDS, THE VEHICLE MADE A RATTLING SOUND WHEN THE BRAKE PEDAL WAS DEPRESSED. THE CONTACT ALSO STATED THAT THE VEHICLE WOULD STALL OCCASIONALLY WHILE DRIVING AT VARIOUS SPEEDS. THE CONTACT STATED THAT THE CHECK ENGINE WARNING LIGHT WAS ILLUMINATED. THE VEHICLE WAS TAKEN TO CHEVROLET OF HOMEWOOD (18033 S HALSTED ST, HOMEWOOD, IL 60430) TO BE DIAGNOSED. THE CONTACT WAS INFORMED BY THE MECHANIC THAT NOTHING NEEDED TO BE REPLACED. THE CONTACT HAD THE ROTORS REPLACED ON THE VEHICLE HOWEVER, THE FAILURE PERSISTED. THE VEHICLE WAS TAKEN TO MIKE ANDERSON CHEVROLET OF MERRILLVILLE (1550 E 61ST AVE, MERRILLVILLE, IN 46410) FOR A SECOND DIAGNOSTIC TEST. THE MECHANIC WAS UNABLE TO PROVIDE A CAUSE FOR THE FAILURE. THE MANUFACTURER HAD NOT BEEN INFORMED OF THE FAILURE. THE FAILURE MILEAGE WAS APPROXIMATELY 74,000.

04/19/2021
Components: SUSPENSION,UNKNOWN OR OTHER,SERVICE BRAKES
Incident Date: 04/19/2021
Crash: No
Fire: No
Vehicle Identification Number: 2G1WC5E30E1******
Summary

WHEN TURNING LEFT THE WHEEL LOCKS UP AS IT WOULD IF THE CAR WERE SLIDING ON ICE. THE STABILITY TRACK ALERT COMES ON. IT BECOMES A PROBLEM WHEN I'M DRIVING IN BUSY TRAFFIC AND TURNING AT AN INTERSECTION BECAUSE IT'LL JUST LOCK UP AND NOT LET ME GO, STOPPING ME IN THE MIDDLE OF THE INTERSECTION.

04/12/2021
Components: ELECTRICAL SYSTEM
Incident Date: 04/05/2021
Crash: No
Fire: Yes
Vehicle Identification Number: 1G1115SLXEU******
Summary

TL* THE CONTACT OWNED A 2014 CHEVROLET IMPALA. THE CONTACT STATED THAT THE VEHICLE WAS SERVICED AT CARTER CHEVROLET, INC. (200 W DIXON BLVD, SHELBY, NC 28152) FOR A STARTER REPLACEMENT. AFTER GETTING THE VEHICLE BACK FROM THE DEALER, THE CONTACT WAS DRIVING AT AN UNDISCLOSED SPEED, WHEN SHE DETECTED A BURNING ODOR AND SAW FIRE COMING FROM UNDER THE HOOD ON THE FRONT DRIVER'S SIDE. THE FIRE DEPARTMENT EXTINGUISHED THE FIRE AND A POLICE REPORT WAS FILED. THE VEHICLE WAS TOWED TO THE DEALER. THE DEALER INFORMED THE CONTACT THAT THE FAILURE WAS NOT THEIR FAULT AND TO CONTACT HER INSURANCE COMPANY. THE VEHICLE WAS NOT YET DIAGNOSED AND WAS STILL AT THE DEALER. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS 116,981.

04/09/2021
Components: ELECTRICAL SYSTEM,AIR BAGS
Incident Date: 06/01/2020
Crash: No
Fire: No
Vehicle Identification Number: 1G1155S35EU******
Summary

RECEIVED LETTER FROM GMC IN MARCH 2020 REGARDING ELECTRICAL WIRE LEADING TO PASSENGER SEAT NOT DEPLOYING AND MAY BECOME DISCONNECTED AND FAIL TO DEPLOY WHEN COMMANDED. ALSO AN INDICATION WILL BE DISPLAYED ON THE DASHBOARD. MY CAR IS EXPERIENCING THIS ISSUE AND GMC FAILS COVER THE COST BECAUSE ITS NOT IDENTIFIED AS RECALL. THE STATES THEY WILL COVER FOR NO CHARGE IF WITHIN 8 YEARS OF ORIGINALLY PLACED IN SERVICE OR 80,000 MILES (WHICHEVER COMES FIRST). GMC SHOULD ALREADY THAT 2014 CARS WILL BE WELL 80,000 MILES IN 2020! SINCE THIS IS A SAFETY ISSUE AND LIVES ARE AT STAKE, GMC SHOULD NOT MAKE THIS FINANCIAL BURDEN FOR CONSUMERS. ADDITIONALLY THE ELECTRICAL WIRING FOR THE ENTIRE SYSTEM IS AN ISSUE. MY SCREEN CONTINUES TO BLINK IN AND OUT AND SHOW A SYSTEM REFRESH AND THE RADIO, BLUETOOTH CAPABILITY, AND LOCKING MECHANISMS ARE INOPERABLE AS WELL. ALL OF THESE ISSUES STARTED AT THE SAME TIME! GMC NEEDS TO TAKE THE SAME STEPS REGARDING AIRBAG SAFETY AS FORD HAS DONE FOR THEIR CONSUMERS WITH OUT OF WARRANTY VEHICLES! FORD IS PROVIDING A FREE SERVICE TO THEIR CUSTOMERS BECAUSE THEY VALUE THE LIVES MORE PROFITS. I'VE TAKEN VEHICLE FOR SERVICE TODAY (4/9/21) AND I'M LOOKING A A HEALTHY BILL. HOPEFULLY ELECTRICAL/SAFETY ISSUES CAN BE ADDRESSED WITH GMC AS THIS ISSUE HAS BEEN IDENTIFIED IN MULTIPLE FORUMS INCLUDING THIS WEBSITE. THE NUMBER ASSOCIATED WITH THE ELECTRICAL AIRBAG ISSUE IS N192216430. THE ELECTRICAL ISSUES WITH SCREEN AND AIRBAG WAS IDENTIFIED WHEN STARTING THE CAR AND NO CONNECTION AND AIRBAG INDICATOR ON DASHBOARD. THIS HAPPENED AROUND JUNE 2020. I SPOKE WITH CHEVROLET CUSTOMER ASSISTANCE CENTER TODAY (4/9/21) AND NO HELP WAS OFFERED FOR THIS ISSUE.*DT

04/08/2021
Components: POWER TRAIN
Incident Date: 07/01/2020
Crash: No
Fire: No
Vehicle Identification Number: 2G1125S30E9******
Summary

TL* THE CONTACT OWNS A 2014 CHEVROLET IMPALA. THE CONTACT STATED THAT WHILE DRIVING AT VARIOUS SPEEDS, THE TRANSMISSION WOULD NOT PROPERLY SHIFT INTO GEAR AND THE VEHICLE WOULD NOT PROPERLY ACCELERATE. ADDITIONALLY, A SCREECHING SOUND WAS PRESENT COMING FROM UNDERNEATH THE VEHICLE WHILE ACCELERATING. THE VEHICLE WAS TAKEN TO THE LOCAL DEALER - BILL ESTES CHEVROLET LOCATED AT 4105 W 96TH ST, INDIANAPOLIS, IN 46268, WHO DIAGNOSED THAT THE TRANSMISSION TORQUE CONVERTER WAS FAULTY AND NEEDED TO BE REPLACED. THE TORQUE CONVERTER WAS REPLACED HOWEVER, THE FAILURE PERSISTED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 122,000.

04/05/2021
Components: STEERING,SERVICE BRAKES
Incident Date: 04/05/2021
Crash: No
Fire: No
Vehicle Identification Number: 1G1155S34EU******
Summary

WHILE DRIVING, THE ABS LIGHT AND STABLILITRAK LIGHTS CAME ON AND THE STEERING BECAME HARDER THAN NORMAL. WARNINGS ON THE DASH ADVISED THAT THERE IS A PROBLEM WITH THE STABILITRAK AND TO SERVICE THE POWER STEERING.

03/27/2021
Components: STEERING,ELECTRICAL SYSTEM,SERVICE BRAKES
Incident Date: 03/26/2021
Crash: No
Fire: No
Vehicle Identification Number: 1G1155S32EU******
Summary

THE CAR ELECTRICAL GOES HAYWIRE. ALL THESE ALERTS AND POP UP COME ON ABS LIGHTS. STABILLATRAC. NO POWER STEERING. LOOKED UP ISSUE IT HAS SOMETHING WITH A BAD SENSOR IN BUMPER. VERY DANGEROUS

03/24/2021
Components: POWER TRAIN,ELECTRICAL SYSTEM,FUEL/PROPULSION SYSTEM
Incident Date: 03/01/2021
Crash: No
Fire: No
Vehicle Identification Number: 2G1WB5E31E1******
Summary

THE ABS LIGHT COMES ON. EVERYTHING ON DASHBOARD LIKE THE ARROWS GO TO ZERO AND DOESN'T MOVE. THE OXYGEN SENSOR IS NOT WORKING. AND SOME TRANSMISSION PROBLEMS. ALSO THE CAR HAS PROBLE!S MOVING AT FIRST. THIS HAPPENS WHEN I AM DRIVING.

03/24/2021
Components: ELECTRICAL SYSTEM,AIR BAGS,LANE DEPARTURE
Incident Date: 03/24/2021
Crash: No
Fire: No
Vehicle Identification Number: 1G1155S33EU******
Summary

THE ISSUE STARTED OUT AS A WARNING FROM THE SIDE DETECTION SYSTEM. IN THE PAST WEEK, THE ISSUE ESCALATED TO ALL THE WARNING LIGHTS ON THE DASH COMING ON, AND THEN ALL ELECTRONICS GOING DEAD/DARK. THE TURN SIGNAL INDICATORS HAVE NO LIGHTS AND NO SOUND, THE RADIO SYSTEM IS DEAD, THE SPEEDOMETER AND GAS GAUGE ARE DEAD. AFTER SITTING A FEW HOURS, IT SEEMED THAT THINGS "RESET" TO JUST THE SIDE DETECTION WARNING. MOST RECENTLY, ALL THE ELECTRONICS ARE ACTING STRANGE. PUSHING THE BUTTON ON THE DOOR HANDLE TO UNLOCK IT, DOES NOTHING TO THE DOOR LOCK, HOWEVER, THE DISPLAY SCREEN SHOWS "TIRE LEARNING ACTIVE". WHEN ATTEMPTING THE START THE CAR BY PUSHING THE START BUTTON, NOTHING HAPPENS. IF I PUT THE FOB IN THE SLOT INSIDE THE ARMREST, IT WILL EVENTUALLY START, BUT AGAIN ALL DISPLAY FUNCTIONS ARE DEAD AS IS THE ENVIRONMENTAL CONTROLS (NO BLOWER - NO DEFROST- NO GOOD ON A COLD RAINY DAY). AGAIN THE SIGNAL INDICATORS ARE DARK AND SILENT. THE INDICATOR LIGHT FOR THE AIRBAGS IS NOW ILLUMINATED AS WELL. GM HAD A SHORT LIVED (AND SEEMINGLY SECRET) EXTENDED WARRANTY FOR THE SIDE DETECTION SYSTEM HAVE THIS EXACT ISSUE WHEN WATER GOT INTO THE SENSORS, BUT THAT EXPIRED NEARLY A YEAR AGO. AS THIS ISSUE MAKES THE CAR UNSAFE TO DRIVE, IT SEEMS THAT IT SHOULD BE A FULL RECALL TO ADDRESS THIS SAFETY CONCERN.

03/19/2021
Components: POWER TRAIN,ENGINE
Incident Date: 02/28/2021
Crash: No
Fire: No
Vehicle Identification Number: 1G1125S32EU******
Summary

5TH CYLINDER MISFIRE CAUSED BY BROKEN VALVE. ALSO NOT SHIFTING RIGHT CAUSED BY TRANSMISSION SOLENOID

03/19/2021
Components: UNKNOWN OR OTHER
Incident Date: 02/16/2021
Crash: No
Fire: No
Vehicle Identification Number: 1G11Y5SL7EU******
Summary

MY VEHICLE WAS STATIONARY. I WAS SITTING AT A FAST FOOD DRIVE THRU. WHEN ALL OF A SUDDEN, MY REAR WINDSHIELD CRACKED WITHOUT WARNING. THERE WAS NO BLUNT FORCE OR OBJECT THAT DIRECTLY HIT MY REAR WINDSHIELD. THE WHOLE REAR WINDSHIELD CRACKED AND I HEARD LOUD SOUND WHEN MY REAR WINDSHIELD CRACKED. I HAVEN'T DONE ANYTHING TO MY WINDSHIELD OR MY VEHICLE FOR THE MATTER, FOR THIS TO HAPPEN. I CALLED THE DEALERSHIP FOR ASSISTANCE ON THIS MATTER AND I WAS REFERRED TO G.M.C WHICH IS GENERAL MOTORS, AND I COULDN'T GET ANY ASSISTANCE, IN REGARDS TO MY VEHICLE BEING SAFE TO DRIVE. WHAT MAY HAVE CRACKED MY REAR WINDSHIELD IS UNKNOWN.

03/18/2021
Components: ELECTRICAL SYSTEM,UNKNOWN OR OTHER,SERVICE BRAKES
Incident Date: 09/17/2019
Crash: No
Fire: No
Vehicle Identification Number: 2G1125S33E9******
Summary

I HAD NOTICED THE EPB LIGHT COMING ON INTERMITTENTLY, FAR MORE OFTEN THAN EVERY 50 KEY CYCLES, AND BEGAN EXPERIENCING A SIGNIFICANT DECREASE IN ACCELERATION, POOR BRAKING, BRAKE DUST BUILDUP, UNEVEN TIRE WEAR, BOGGING DOWN WHEN THE VEHICLE WOULD SHIFT AND WHEN ACCELERATING OUT OF A SLOWDOWN AND/OR TURN. I WOULD ALSO CONSTANTLY SMELL BRAKE DUST AND TIRE RUBBER AND FELT MY BRAKES WOULD BECOME EXTREMELY HOT TO THE TOUCH AFTER SHORT TRIPS. I OBSERVED THE OUTER REAR BRAKE PADS THROUGH THE CALIPER AND THERE SEEMED TO BE DECENT PAD LEFT. HOWEVER I TOOK MY VEHICLE TO THE DEALERSHIP MANY TIMES AND WAS TOLD EVERY TIME THAT THERE WAS NO NEED TO REPLACE THE PADS. I WAS NEVER NOTIFIED OF ANY SOFTWARE FLASHES TO CORRECT ANY KNOWN OR UNKNOWN ISSUES, AND WAS ONCE TOLD THAT MY BRAKES NEEDED TO BE BLED AND AFTER HAVING THE DEALERSHIP SERVICE THEM WAS TOLD THE ISSUE SHOULD BE CORRECTED. I HAD FRIENDS AND FAMILY WITH AUTOMOTIVE BACKGROUNDS LOOK AT MY BRAKES AND TELL ME THERE SEEMED TO BE NO VISIBLE ISSUES. I FINALLY DECIDED TO HAVE A LOOK MYSELF ONE DAY. AFTER HOISTING THE VEHICLE UP, REMOVING THE REAR TIRE AND INSPECTING THE CALIPER AND PADS, I REALIZED THAT THE EPB HAD ACTUALLY HEAT/RUST-WELDED ITSELF TO THE INNER BRAKE PAD WHICH WAS COMPLETELY WORN WITH NO PAD WHATSOEVER. THE EPB WAS ACTUALLY UNABLE TO RETRACT, EVEN THOUGH THE LIGHT WAS OFF, BECAUSE THE METAL PLATE ON THE BACK OF THE PAD HAD BEEN FUSED TO THE EPB. I HAD TAKEN IT BACK TO THE DEALER WHO REFUSED TO LOOK AT IT AGAIN, AND WAS INEVITABLY TASKED WITH CORRECTING THE ISSUE MYSELF. I HAVE SPENT HUNDREDS OF DOLLARS ON NEW PADS, ROTORS, CALIPER PINS, GREASE, TIRES, ETC. BECAUSE OF THE PERSISTING ISSUE. WHEN I SEARCHED MY VEHICLE BY VIN IT TOLD ME THERE WERE NO RECALLS, BUT AFTER SEARCHING BY YEAR/MAKE/MODEL I FINALLY FOUND THE RECALL INVOLVING THE EPB CAUSING DRAG AFTER FAILING TO RETRACT. THIS ISSUE CONTINUES TODAY.

03/03/2021
Components: ELECTRICAL SYSTEM,LANE DEPARTURE
Incident Date: 06/02/2020
Crash: No
Fire: No
Vehicle Identification Number: 1G1155S3XEU******
Summary

THE BLIND SPOT DETECTION ISN'T WORKING ON THE PASSENGER SIDE. USUALLY IT DOESN'T COME ON AT ALL, AND EVERY ONCE IN A WHILE IT'LL COME ON RANDOMLY AND STAY ON AND NOT SHUT OFF EVEN WHEN THE CAR HAS BEEN TURNED OFF.

02/27/2021
Components: STEERING
Incident Date: 02/26/2021
Crash: No
Fire: No
Vehicle Identification Number: 2G1155S36E9******
Summary

STEERING WHEEL LOCKED UP POWER STEERING MESSAGE APPEARED ON THE DASHBOARD

02/16/2021
Components: ELECTRICAL SYSTEM
Incident Date: 01/03/2021
Crash: No
Fire: No
Vehicle Identification Number: 2G11Y5SL0E9******
Summary

THE COMPUTER WITH THE RADIO COMPONENT GOES OUT CAUSING ALL ALARMS, TURN SIGNALS, AND NOTIFICATIONS TO BE SILENT. ALSO ONSTAR AND ALL RADIO COMPONENTS ARE INOP. TEMPORARILY YOU CAN FIX THE ISSUE BY DISCONNECTING AND RECONNECTING THE BATTERY BUT IT WILL INEVITABLY HAVE TO BE REPROGRAMMED. THIS IS A KNOWN ISSUE AND IS LOCATED IN MANY FORUMS.

02/06/2021
Components: UNKNOWN OR OTHER
Incident Date: 11/01/2020
Crash: No
Fire: No
Vehicle Identification Number: 1G1155S34EU******
Summary

MY TRUNK KEEPS GETTING WET AND CHECK ENGINE LIGHT KEEPS COMING ON BECAUSE OF GAS CAP OR LEAK

01/30/2021
Components: POWER TRAIN,VEHICLE SPEED CONTROL,ENGINE
Incident Date: 01/30/2021
Crash: No
Fire: No
Vehicle Identification Number: 1G1155S34EU******
Summary

IT WAS A RECALL ISSUED IN 2014 FOR STABILITRAK FOR BAD GROUNDS ON MY CHEVY IMPALA AND I WENT TO CHEVY ABOUT IT AND PAID FOR THE DIAGNOSTICS TO CHECK AND THEY TOLD ME IT WAS THE TRANSMISSION THAT I NEEDED. ALSO, THE PAPER DOESN'T TELL ME I NEEDED A TRANSMISSION FIXED, SO I TOOK IT TO 3 DIFFERENT TRANSMISSION SHOPS AND THEY SAID IT WAS THE GROUND THAT WAS BAD. BUT I WAS NOT PAYING FOR IT AND IT WAS A RECALL ISSUED IN 2014 THAT IS HAPPENING AND IS HAPPENING TO SEVERAL OTHERS AS WELL. I CALLED THE GM AND ASKED IF ITS ANYTHING THEY CAN DO ABOUT IT SINCE IT WAS UNDE RECALL THEY ARE SAYING NO. AND THE I HAVE TO GO PAY FOR DIAGNOSTICS AGAIN SO THEY CAN SEE WHAT IT IS BECAUSE IT MAY NOT BE SAME AND I DID BEFORE AND CHEVY SAID IT WAS THE TRANSMISSION AND THE OTHER SHOPS SAID THE TRANSMISSION IS IN GREAT SHAPE IT WAS THE GROUNDS THATS BAD AND THAT IF THE ISSUE WAS UNDER A RECALL IT SHOULD BE DONE AGAIN. I TAKE THIS AS SAFETY ISSUE AND IT PUTS ME AND MY FAMILY IN DANGER AND IT IS MY ONLY TRANSPORTATION . SO I HAVE MY SON PICKING ME FOR WORK.

01/19/2021
Components: STEERING,WHEELS,SERVICE BRAKES
Incident Date: 12/17/2020
Crash: No
Fire: No
Vehicle Identification Number: 2G1155S30E9******
Summary

STEERING, STABILLITRACK , AND ABS AFFECTED THE STEERING AND EASE OF DRIVING WAS DISRUPTED AND UNSAFE. 2ND OCCURENCE OF THIS ISSUE.

12/31/2020
Components: POWER TRAIN,VEHICLE SPEED CONTROL,ENGINE
Incident Date: 01/11/2019
Crash: No
Fire: No
Vehicle Identification Number: 2G1125S33E9******
Summary

CAR LOST POWER AND ENGINE WENT OUT. STABILITY TRACK IN ON.

12/31/2020
Components: SUSPENSION,FORWARD COLLISION AVOIDANCE
Incident Date: 10/07/2020
Crash: No
Fire: No
Vehicle Identification Number: 2G1155S38E9******
Summary

SIDE DETECTION SYSTEM FAILURE. SPECIAL COVERAGE N172096060. ALSO THERE IS A CREAKING NOICE IN FRONT AREA ONCE I PUT CAR IN DRIVE. WHEN I PRESS DOWN ON BRAKE THERE IS A LOT OF VIBRATION ON THE LEFT DRIVER SIDE.

12/27/2020
Components: LANE DEPARTURE,FORWARD COLLISION AVOIDANCE
Incident Date: 04/06/2020
Crash: No
Fire: No
Vehicle Identification Number: 2G1125S32E9******
Summary

THE FRONT CAMERA COLLISION, LANE DEPARTURE, BLIND SPOT WARNING SYSTEM ARE ALL PART OF AN ELECTRONIC SYSTEM THAT WARNS THE DRIVER. IN 2014, CHEVROLET LOCATED THESE MODULES IN THE REAR BUMPER AND DID NOT SUFFICIENTLY PROTECT THEM FROM THE WEATHER ELEMENTS, SO WATER GETS INTO THEM AND CAN CAUSE A FIRE, AND FAILURES FROM LOSING YOUR DASH GAUGES TO THE VEHICLE NOT STARTING. CHEVY WAS NICE ENOUGH TO ISSUE A SERVICE ACTION, BUT LIMITED TO A 6 MONTH TIME FRAME FOR REPAIRS. THEY ISSUED N172097060, WHICH WAS AVAILABLE FROM APRIL 2019 TO JANUARY 2020. THIS WAS NICE IF IT FAILED DURING THAT TIME. MINE FAILED FOR THE FIRST TIME IN OCTOBER 2017, WHICH WAS REPAIRED UNDER WARRANTY, AND AGAIN IN APRIL OF 2020, WHICH WAS JUST OUT OF THE WARRANTY PERIOD. CHEVY SAID THEY WOULD NOT COVER THIS SAFETY ISSUE AGAIN BECAUSE I WAS OUT OF THE N172097060 RECALL DUE TO TIME, NOT MILEAGE. I BELIEVE THAT THIS SHOULD BE COVERED FOR A LONGER PERIOD OF TIME BECAUSE IT IS A SAFETY ISSUE.I WAS READING THAT THERE WAS A LETTER SENT, BUT I NEVER RECEIVED IT. I WOULD HAVE BROUGHT THE CAR TO THE DEALER THE NEXT DAY, KNOWING ABOUT THE PROBLEMM.

12/26/2020
Components: ELECTRICAL SYSTEM,LANE DEPARTURE
Incident Date: 12/23/2020
Crash: No
Fire: No
Vehicle Identification Number: 2G1125S36E9******
Summary

FOR THE SECOND TIME SINCE PURCHASING THIS VEHICLE NEW, THE BLIND SPOT DETECTION SYSTEM IS FAILING. WHEN THIS SYSTEM FAILS IT SLOWLY TAKES OUT THE REST OF THE VEHICLES ELECTRICAL SYSTEMS, EVEN THOSE NOT RELATED TO ANY COLLISION AVOIDANCE SYSTEM. THE FIRST TIME I HAD IT REPAIRED IT WAS OUT OF THE ORIGINAL WARRANTY MEANING I HAD TO PAY THE APPROX. $1000 BILL. A YEAR OR SO LATER RECEIVED A LETTER FROM GM SAYING THAT THAT REPAIR WOULD NOW BE COVERED UP TO 6 YEARS/80,000 MILE AND IF I HAD ALREADY PAID FOR SUCH REPAIR THAT I COULD FILE A CLAIM AND THEY WOULD REIMBURSE ME FOR THE PREVIOUS WORK. WELL AMAZINGLY THEY REIMBURSED ME FOR THE FIRST REPAIR, WHICH WAS GREAT! EXCEPT NOW, THE SAME EXACT THING HAS HAPPENED AGAIN AND I AM NOW PAST THE 6 YEAR 80,000 MILE MARK. GM NEEDS TO REDESIGN THIS SYSTEM TO NOT BE PLACED IN HIGH MOISTURE AREAS OR AT THE VERY LEAST HAVE A MODULE/CONNECTOR THAT IS NOT SUSCEPTIBLE TO WATER INTRUSION.

12/18/2020
Components: UNKNOWN OR OTHER
Incident Date: 05/15/2019
Crash: No
Fire: No
Vehicle Identification Number: 1G1155533EU******
Summary

THE TRUCK IS FILLING UP WITH WATER AND CAUSING A MILDEW SMELL IN THE CAR FROM THE WATER GETTINGNSTALE.

12/06/2020
Components: STRUCTURE
Incident Date: 10/09/2019
Crash: No
Fire: No
Vehicle Identification Number: 1G1125S3XEU******
Summary

THE AREA IN MY TRUNK WHERE THE SPARE TIRE IS KEPT, KEEPS FILLING UP WITH WATER. IT HAS ALSO PRODUCE AN ODOR THAT AS THE ENTIRE CAR SMELLING LIKE MILDEW. THE VEHICLE HAS BEEN PARKED IN MY DRIVEWAY FOR THE PAST YEAR.

11/29/2020
Components: STEERING
Incident Date: 11/21/2020
Crash: No
Fire: No
Vehicle Identification Number: 1G1155S31EU******
Summary

I WAS DRIVING DOWN THE HIGHWAY AND THEY WHEEL GOT TIGHT FOLLOWED BY THE SERVICE POWER STEERING FLASHING ON THE DASHBOARD. I WAS ABLE TO MANEUVER THE CAR HOME AND ONCE I GOT IT HOME THE STEERING WHEEL BECAME TO HARD TO TURN AT ALL.

11/22/2020
Components: VISIBILITY/WIPER
Incident Date: 11/22/2020
Crash: No
Fire: No
Vehicle Identification Number: 2G1125S35E9******
Summary

TODAY WAS COLD AND SNOWING AND I STARTED UP MY CAR AND THE HEATERS AND DEFROSTS. I WAS IN MY CAR PARKED COMPLETELY STATIONARY WHEN THE REAR WINDOW MADE A LOUD SOUND I LOOKED BACK AND IT APPEARED BROKEN. I STEPPED OUT OF THE VEHICLE AND SHUT MY DOOR AND THE GLASS FELL. NOTHING HIT IT! I LOOKED UP AND AROUND NOTHING IN SIGHT, IT BASICALLY EXPLODED FROM THE DEFROST BUTTON AND THE COLD! I PUT A TARP ON THE WHAT WAS A REAR WINDOW, BECAUSE OF THE SNOW AND MY LEATHER INTERIOR AS WELL AS MY TOUCHSCREEN MEDIA CENTER!

11/13/2020
Components: ELECTRICAL SYSTEM,EXTERIOR LIGHTING,LANE DEPARTURE
Incident Date: 11/13/2020
Crash: No
Fire: No
Vehicle Identification Number: 1G1155S31EU******
Summary

REAR BLIND SPOT SYSTEM FAILED, CAUSING MOST ELECTRICAL SYSTEMS TO ALSO FAIL. HEADLIGHTS, WIPERS, REAR CROSS TRAFFIC, SPEEDOMETER, INSTRUMENT CLUSTER, INCONSISTENT GAS PEDAL OPERATION.

11/03/2020
Components: STEERING,ELECTRICAL SYSTEM,ELECTRONIC STABILITY CONTROL
Incident Date: 10/29/2020
Crash: No
Fire: No
Vehicle Identification Number: 2G1125S34E9******
Summary

BEEN HAVING BATTERY CORROSION PROBLEMS. ALL AT ONCE ABS AND TRACTION LIGHTS CAME ON, STEERING GOT HARD. I WAS DRIVING WHEN ALL THIS OCCURRED.

10/29/2020
Components: ELECTRICAL SYSTEM
Incident Date: 04/06/2020
Crash: No
Fire: No
Vehicle Identification Number: 1G1155S34EU******
Summary

I WAS DRIVING AND THE SIDE DETECTION SYSTEM WARNING CAME UP AND MY CAR STARTED TO MALFUNCTION RIGHT IN THE MIDDLE OF AN INTERSECTION. IT WOULD SHUT OFF, COME BACK ON, LIGHTS WERE FLICKERING, AND I LOST BRAKING CONTROL. HAD TO LIMP MY CAR INTO A NEARBY PARKING LOT. I KNOW CHEVROLET OFFERED A SPECIAL WARRANTY FOR THIS ISSUE, BUT IT WAS LIKE 6 YEARS LATER, AND HALF THE PEOPLE YOU FIND WITH THIS ISSUE ARE OUTSIDE THE MILEAGE THEY REQUIRE. THIS IS A HUGE SAFETY CONCERN, AND CHEVROLET SHOULD BE THE ONE TO FIX IT.

10/27/2020
Components: STEERING,ELECTRONIC STABILITY CONTROL,SERVICE BRAKES
Incident Date: 10/21/2020
Crash: No
Fire: No
Vehicle Identification Number: 2G1125S30E9******
Summary

THE CAR SHUDDERED ON INITIAL START-UP, TURNED IT OFF WAITED FOR A MINUTE. RESTARTED RAN NORMALLY. THE NEXT DAY ON START-UP DIC ALERTED TO ABS, POWERSTEERING, AND STABILITACK IN NEED OF SERVICE, NOTICEABLE DIFFERENCE IN STEERING CONTROL, WHEEL SLIPPAGE ON QUICK EXHILARATION, I TRIED TO BRAKE MORE CAUTIOUSLY SO AS NOT TO TEST MY BRAKING ABILITY. DEFINITELY A SAFETY ISSUE. SHOULD BE RECALLED. HAD THE SAME PROBLEM A YEAR AGO SPENDING $495. TO HAVE THE OPPOSITE WHEEL HUB AND BRG ASSEMBLY. HOPE THIS ISN'T AN ANNUAL EVENT. LOVE MY CAR BUT HATE EXPENSES THAT SHOULD NOT OCCUR WITH A CAR; ESPECIALLY UNDER 100,000 MILES. WHY DID THIS HAPPEN? THERE IS NOTHING TO BLAME IT ON SUCH AS HITTING A POTHOLE. THE WEATHER HAS BEEN COLDER, THERE HAS BEEN A REFERENCE TO THAT AS WELL AS SOME SAY IT IS A WIRING HARNESS THAT IS IN A BAD LOCATION, WEARING EXPOSING WIRES THAT MAKE CONTACT WITH METAL. RESEARCH SHOWS THAT OTHER DRIVERS ARE HAVING THE SAME ISSUE AND EXPENSE. HOW MANY COMPLAINTS WILL IT TAKE BEFORE THIS SAFETY ISSUE IS ADDRESSED AND CUSTOMERS ARE REFUNDED THIS UNNECESSARY EXPENSE

10/26/2020
Components: STEERING,ELECTRONIC STABILITY CONTROL,SERVICE BRAKES
Incident Date: 10/25/2020
Crash: No
Fire: No
Vehicle Identification Number: 2G1125S30E9******
Summary

FAILURE IN MY STABILITRAK, POWER STEERING, AND ABS SYSTEM! AND IT SAYS THERE HAS BEEN NO RECALL ON MY CAR. *TR

10/26/2020
Components: STEERING,ELECTRONIC STABILITY CONTROL,SERVICE BRAKES
Incident Date: 10/25/2020
Crash: No
Fire: No
Vehicle Identification Number: 2G1125S30E9******
Summary

MY STEERING CONTROL LIGHT CAME ON WITH NO STEERING CONTROL, ABS SYSTEM LIGHT CAME ON, AND STABILITRAC LIGHT IS ON! *TR

10/19/2020
Components: ENGINE
Incident Date: 09/27/2020
Crash: No
Fire: No
Vehicle Identification Number: 2G1125S36E9******
Summary

I WAS DRIVING TO MY SISTER'S HOUSE ON SEPT. 27 2020. WHEN MY CAR STARTED MAKING A LOUD NOISE FROM THE ENGINE AND I NOTICED THE ENGINE LIGHT CAME ON. I PULLED OVER CALLED MY HUSBAND, WHEN HE GOT THERE HE OPENED THE HOOD AND NOTICED THE CATALYTIC CONVERTER BROKE COMPLETELY OFF MY ENGINE. WE MANAGED TO GET TO A FRIENDS DOWN THE ROAD FOR THE NIGHT UNTIL WE ABLE TO GET IT TOWED TO THE DEALER'S THE NEXT DAY. WHEN I CALLED THE AND TOLD THEM WHAT HAPPENED THEY TOLD IT WAS MY FAULT THAT I MUST OF HIT SOMETHING TO MAKE FALL OFF. I DO NOT HAVE ANY OTHER UNDERNEATH MY CAR, I TRIED TO TELL THEM THIS WAS A SAFETY ISSUE AND THAT I COULD HAVE POSSIBLY BURNED TO DEATH IN MY OWN CAR IF I HADN'T OF PULLED OVER UPON HEARING...THANKFULLY I WAS IN AN AREA WHERE I COULD PULL OVER. I DID CALL GM ALSO THEY TO SAID IT WAS MY FAULT AND OR WEATHER CONDITIONS. I TOLD THEM IT WAS NOT MY FAULT I DID NOT HIT ANYTHING AND WEATHER HAVE NOTHING TO DO WITH IT, BOTTOM LINE IS THAT PART SHOULD HAVE NEVER FALLEN OFF TO BEGIN WITH. BECAUSE IT DID FALL OFF I FELT IT SHOULD HAVE BEEN COVERED UNDER WARRANTY ON YOUR WEBSITE I NOTICED YOU ALREADY HAVE A PRIMARILY INVESTIGATION GOING ON THIS MATTER COMPLAINT # PIP5419B

09/29/2020
Components: SUSPENSION,ELECTRONIC STABILITY CONTROL
Incident Date: 09/07/2020
Crash: No
Fire: No
Vehicle Identification Number: 2G1WB5E35E1******
Summary

WE GOT THE BRAKES CHANGED AND THE NEXT DAY THE CAR STARTED SAYING STABILITY CONTROL BAD AND CHECK SUSPENSION ANYTIME YOU TURN THE CAR TO THE LEFT IT HESITATES AND COME UP SAYS TRACTION CONTROL WHILE DRIVING IT ONLY DOES IT WHEN YOU TURN LEFT THE ABS LIGHT POPS UP THE CHECK STABILITY CONTROL TRACTION CONTROL AND SUSPENSION ALL COME ON

09/22/2020
Components: ENGINE
Incident Date: 09/21/2020
Crash: No
Fire: No
Vehicle Identification Number: 1G11Y5SL3EU******
Summary

TL* THE CONTACT OWNS A 2014 CHEVROLET IMPALA. THE CONTACT STATED THAT WHEN HIS BROTHER PULLED INTO THE DRIVEWAY, THE VEHICLE SHUTOFF WITHOUT WARNING. THE VEHICLE WAS SHIFTED INTO PARK AND RESTARTED. JERRY'S CADILLAC (3118 FORT WORTH HWY, HUDSON OAKS, TX 76087 (817) 382-9412) WAS CALLED AND A PENDING APPOINTMENT WAS SCHEDULED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS 113,000.

09/13/2020
Components: STEERING,ELECTRONIC STABILITY CONTROL
Incident Date: 09/12/2020
Crash: No
Fire: No
Vehicle Identification Number: 2G1125S34E9******
Summary

THE PARK BRAKE ASSIST LIGHT,SERVICE BRAKES AND SERVICE POWER STEERING ASSIST LIGHTS CAME ON WHILE DRIVING IN THE RAIN. THE STABILTRAK AND ABS LIGHTS WERE ON PRIOR TO THIS. THE STEERING WHEEL BECAME HARD TO STEER. WAS ABLE TO GET HOME AND PARK.

09/01/2020
Components: STRUCTURE
Incident Date: 08/23/2020
Crash: No
Fire: No
Vehicle Identification Number: 2G1125S34E9******
Summary

TRUNK TAKING ON WATER CAUSING MILDEW EVERYWHERE! I JUST PURCHASED VEHICLE AND TRYING TO CLEAN THE MESS UP BUT WOULD LIKE TO KNOW WHERE/WHY IS THIS HAPPENING AND IF CAN BE FIXED AND THE REPAIR COST.

08/31/2020
Components: POWER TRAIN
Incident Date: 08/15/2020
Crash: No
Fire: No
Vehicle Identification Number: 2G1125S31E9******
Summary

MY 2014 CHEVEROLET IMPALA WITH 57,000 MILES HAS A TRANSMISSION SLIP/STUTTER ON GRADUAL ACCELERATION IT APPEARS TO HAPPEN IN 2ND 3RD 4TH GEAR. SOME TIMES IT SHIFTS VERY HARD OR ACTS LIKE IT DOESN'T WANT TO SHIFT. THIS HAPPENS MOSTLY IN CITY DRIVING WHERE IT HAS TO SELECT GEARS MORE FREQUENTLY

08/28/2020
Components: STRUCTURE
Incident Date: 08/26/2020
Crash: No
Fire: No
Vehicle Identification Number: 1G1125S30EU******
Summary

MY SUNROOF EXPLODED ON AUGUST 26, DASHCAM SHOWS NO OBJECT. 2014 CHEVROLET IMPALA LT WHILE DRIVING ALONG INTERSTATE 696 IN WARREN, MICH ABOUT 12:21 PM. FACTORY INSTALL FRONT GLASS OF A PANORAMIC SUNROOF.

08/27/2020
Components: STEERING,SERVICE BRAKES
Incident Date: 08/26/2020
Crash: No
Fire: No
Vehicle Identification Number: 2G1155S3XE9******
Summary

DRIVING ON HIGHWAY WHEN MY ABS AND TRACTION CONTROL LIGHTS CAME ON CAUSING MY VEHICLE TO LOSE STEERING CONTROL AND BRAKING.

08/14/2020
Components: STEERING,ELECTRICAL SYSTEM,UNKNOWN OR OTHER
Incident Date: 08/14/2020
Crash: No
Fire: No
Vehicle Identification Number: 2G1155S35E9******
Summary

I JUST GOT MY CAR BACK FROM THE DEALER AND NOT EVEN A DAY LATER AFTER THEY HAD IT FOR 3 DAYS THEY TOLD ME THAT THEY COULD FIND NOTHING WRONG WITH MY CAR. BUT AS I AM RIDING DOWN THE HIGHWAY I WAS GOING ABOUT 65 AND MY CAR SHUT AND CAME BACK ON. I LOST CONTROL OF MY STEERING WHEEL, THEN THE CAR STARTED DRIVING NORMAL. ONCE I ARRIVED TO MY JOB AND TURNED THE CAR OFF. MY VEHICLE SHUT OFF AND THE IGNITION LIGHTS ALONG WITH THE SIDE PANEL LIGHTS WAS BLANKING BUT NOTHING ELSE WAS ON. I COULDN'T PUT MY WINDOWS UP AND THE CAR WOULDN'T CUT ON SO I LEFT IT FOR A FEW MINUTES AND WALKED BACK OUTSIDE AFTER 5 MINUTES BECAUSE I NOTICED ALL OF MY OUTSIDE LIGHTS WHERE ON, AND AT THIS TIME. I WAS ABLE TO CUT MY CAR ON AND OFF BUT I DON'T KNOW WHAT TO EXPECT WHEN I GET READY TO LEAVE. I NEED SOMEONE TO CONTACT ME SO I CAN GET THIS FIX BECAUSE ITS BECOMING ANNOYING AND I AM A DISABLED VETERAN AND ITS WORKING MY MENTAL.

08/07/2020
Components: STEERING,EXTERIOR LIGHTING,ELECTRONIC STABILITY CONTROL
Incident Date: 08/03/2020
Crash: No
Fire: No
Vehicle Identification Number: 2G1155S35E9******
Summary

I PULLED INTO MY GARAGE AND CUT OF MY CAR. AFTER OPENING THE DOOR MY SEAT WOULDN'T MOVE FORWARD LIKE IT ALWAYS DOES. THAT'S WHEN MY DASH BOARD GAVE ME AN ERROR MESSAGE STATING THAT I NEED TO ROLL MY DRIVER SIDE WINDOW DOWN. SO, I DID THAT BUT THE NEXT DAY MY NAVIGATION SYSTEM WAS OFF ALONG WITH MY RADIO AND ON-STAR SYSTEM. SO I DROVE TO THE GAS STATION BEFORE HEADING TO WORK, AND WHEN I TRIED TO GET IN MY CAR THE POWER WAS OFF. I WENT UNDER-HOOD TO SEE IF THE BATTERY WAS LOOSE BUT IT WASN'T. SO I SHUT THE HOOD GOT BACK IN THE CAR AND EVERYTHING INCLUDING MY RADIO, GPS, AND ON-STAR CAME BACK ON. I HEADED OUT TO WORK AND THAT IS WHEN MY CAR SHUT OFF WHILE I WAS DRIVING ON THE FREEWAY AT 70 MPH AND THE ERROR MESSAGE SAID WARNING NO POWER STEERING. I GOT TO WORK SAFELY AND REALIZED I LEFT SOMETHING IN MY CAR AND THAT IS WHEN MY CAR SHOW SIGNS THAT IT WAS DEAD, BUT AFTER MANUALLY GETTING INTO MY CAR THE POWER CAME BACK ON. I ALSO HAVE ISSUES WITH WATER GETTING INTO MY TRUNK WHICH IS WHAT THE DEALERSHIP TOLD ME WAS POSSIBLY CAUSING THE ISSUES. AS A DISABLED VETERAN THIS MESSES WITH MY PTSD AND FINANCIALLY I CANT AFFORD TO KEEP PAYING FOR AN ISSUE THAT I SEE MY 2014 IMPALA DRIVERS HAVE. I LOVE THE CAR BUT HATE THESE ISSUES. I NEED HELP WITH THIS CAR AND THE ISSUES.

08/06/2020
Components: UNKNOWN OR OTHER,SERVICE BRAKES
Incident Date: 03/02/2020
Crash: No
Fire: No
Vehicle Identification Number: 2G1155S37E9******
Summary

THE SUNROOF SUNSHADE WON'T RETRACT PROPERLY AND THE FABRIC HANGS DOWN SO I CAN'T SEE OUT MY REAR WINDOW FROM THE REAR VIEW MIRROR. THIS HAPPENED WHILE DRIVING ON THE HIGHWAY. I HAD TO EXIT AND PARK MY CAR. THE SHADE HAD ISSUES CLOSING HOWEVER I WAS FINALLY ABLE TO GET IT CLOSED. THEN A CODE CAME UP WITH BODY CONTROL MODULE / SUNROOF/SUNSHADE ACTUATOR CALIBRATION NOT LEARNED (SYMPTOM 4B) CODE: B369D. ALSO MY PARKING BRAKE ENGAGES WITHOUT TOUCHING THE BUTTON. IT HAPPENS WHEN I START MY VEHICLE AND THE PARKING LIGHT ON THE DASH IS LIT UP. I HAVE TO DISENGAGE IT. I WILL THEN HEAR MY BRAKES RUBBING ON THE ROTORS WHILE DRIVING AND MAKING MY CAR VIBRATE WHILE DRIVING ALMOST LIKE THE BRAKES ARE CATCHING ON A COUPLE SPOTS ON THE ROTORS.

08/05/2020
Components: ELECTRICAL SYSTEM
Incident Date: 03/09/2020
Crash: No
Fire: No
Vehicle Identification Number: 1G1155S34EU******
Summary

I WAS DRIVING WITH MY INFANT DAUGHTER IN THE CAR WHEN EVERYTHING ELECTRICAL IN MY CAR STARTED GOING HAYWIRE. MY BLINKERS DID NOT WORK, MY RADIO WAS ON THE FRITZ, BREAKING WAS CUTTING IN AND OUT, AND MY STEERING KEPT LOCKING UP. WE WERE GOING THROUGH A VERY BUSY INTERSECTION IN TOWN TOO, AND MY CAR DOING SOMETHING LIKE THIS COULD HAVE GOTTEN US BOTH SERIOUSLY INJURED OR EVEN WORSE. IT DID IT ONCE AGAIN A FEW WEEKS LATER WHILE I WAS IN THE HIGHWAY, BUT LUCKY I KNEW HOW TO REACT ONCE THE PROBLEM STARTED. I COME TO FIND OUT IT'S A 'SAFETY FEATURE' CAUSING THE ISSUE. IT'S SHORTING OUT AND CAUSING THE ENTIRE CAR TO ESSENTIALLY SHUTDOWN. WHILE. I'M. DRIVING. IF THIS ISN'T A SAFETY ISSUE IN NEED OF A RECALL, I DO NOT KNOW WHAT IS.

07/30/2020
Components: AIR BAGS
Incident Date: 06/25/2020
Crash: No
Fire: No
Vehicle Identification Number: 2G1155S31E9******
Summary

THE PASSENGER SEAT DOES NOT DETECTED THE AIRBAG. THE AIR BAG SIGN ON TOP INDICATES OFF EVEN WHEN THERE'S SOMEONE SEATED ON THE PASSENGER SIDE. IF I GET INTO AN ACCIDENT THE AIR BAG WILL NOT DEPLOY.

07/28/2020
Components: AIR BAGS
Incident Date: 07/26/2020
Crash: Yes
Fire: No
Vehicle Identification Number: 2G1155S36E9******
Summary

TL* THE CONTACT OWNS A 2014 CHEVROLET IMPALA. THE CONTACT STATED THAT WHILE AT STOP, ANOTHER VEHICLE CRASHED INTO THE FRONT DRIVER'S SIDE OF THE CONTACT'S VEHICLE AND DROVE OFF. THE AIR BAGS DID NOT DEPLOY, EVEN THOUGH THE OTHER VEHICLE WAS DRIVING ABOUT 50 MPH. A POLICE REPORT WAS FILED. THE CONTACT SUSTAINED INJURIES, INCLUDING LOWER BACK, CHEST AND NECK INJURIES THAT REQUIRED MEDICAL ATTENTION. THE CONTACT'S VEHICLE WAS DAMAGED AND WAS TOWED TO THE CONTACT'S RESIDENCE. THE VEHICLE WAS NOT TOTALED. THE DEALER AND THE MANUFACTURER WERE NOT CALLED. THE FAILURE MILEAGE WAS APPROXIMATELY 88,423.

07/27/2020
Components: STEERING
Incident Date: 07/25/2020
Crash: No
Fire: No
Vehicle Identification Number: 1G1155S35EU******
Summary

TL* THE CONTACT OWNS A 2014 CHEVROLET IMPALA. THE CONTACT STATED THAT WHILE DRIVING AT AN UNDISCLOSED SPEED, THE VEHICLE LOSS POWER STEERING WITH THE POWER STEERING ASSIST WARNING LIGHT ILLUMINATED. HESSERT CHEVROLET (6301 E ROOSEVELT BLVD, PHILADELPHIA, PA 19149), WAS CONTACTED AND INFORMED OF THE FAILURE. AN APPOINTMENT WAS SCHEDULED TO HAVE THE VEHICLE DIAGNOSED WHICH WAS STILL PENDING. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS APPROXIMATELY 55,000.

07/22/2020
Components: SEATS,UNKNOWN OR OTHER
Incident Date: 03/02/2020
Crash: No
Fire: No
Vehicle Identification Number: 2G1125S31E9******
Summary

THE GASKET ON A REAR LIGHT DETERIORATED CAUSING A LEAK IN THE TRUNK OF THE CAR. FIRST ADDRESSED IT WITH THE DEALERSHIP IN THE FALL OF 2019. THEY SAID THEY COULDN'T FIND ANYTHING. HAPPENED AGAIN AS COVID BEGAN. WHEN THE DEALERSHIP WAS ABLE, THEY TRIED TO REPAIR THE CAR AND TO REMOVE THE MOLD THAT HAD GROWN & DID AN IONIZING TREATMENT. THEY SAID IT DIDN'T WORK. ASKED US TO CONTACT CHEVY CUSTOMER SERVICE. WE'VE BEEN WAITING SINCE MAY 8 FOR RESOLUTION TO THE MOLD ISSUE. THE CAR IS NOW BEYOND REPAIR. WE'VE SENT NUMEROUS EMAILS AND CALLED REPEATEDLY. THEY'VE ASSURED US THAT THEY WOULD GET BACK TO US BY THIS PAST MONDAY, JULY 20 AND THEY HAVE NOT. DUE TO THE MOLD, THE CAR IS UNSAFE TO DRIVE. THEY HAVE YET TO SEND SOMEONE TO THE DEALERSHIP TO EVEN LOOK AT THE CAR. THE OWNER OF THIS CAR IS AN 88 YEAR OLD MAN WITH STAGE 4 CANCER AND IS FIGHTING KIDNEY FAILURE. HE NEEDS THIS CAR FOR APPOINTMENTS AND TREATMENTS. CHEVY IS AWARE OF THIS. WE NEED HELP, PLEASE.

07/20/2020
Components: ELECTRICAL SYSTEM,EXTERIOR LIGHTING,UNKNOWN OR OTHER
Incident Date: 07/20/2020
Crash: Yes
Fire: No
Vehicle Identification Number: 2G1125S3XE9******
Summary

AROUND 3 YEARS AGO. 3 PARTS THE LANE DEPARTURE MODULES CONTROL ARE THE BLIND SPOT SENSORS, REAR BACKUP SENSORS AND A FRONT CAMERA. MY LANE DEPARTURE MODULES GOT WET AND MESSED UP MY CAR WHERE THERE WERE MANY THINGS GOING WRONG. WHILE I WAS DRIVING MY CAR SAID THE AIR BAG WENT OFF, THEFT WAS DETECTED, BLOWER FAN & TEMP CONTROLS WHERE GOING ON AND OFF WHILE I WAS DRIVING. 2 YEARS AGO GM AGREED TO REPLACE THE MODULES. THE DEALERSHIP SAID THEY WERE HAVING PROBLEMS WITH THE PROGRAMMING OF THE MODULES. THEY FINALLY GOT THEM TO PROGRAM. THE DAY I PICKED UP MY CAR I NOTICED ISSUES WITH THE SENSOR SYSTEM. THEY SAID TO DRIVE IT. I TOOK IT AND THE PROBLEM GOT WORSE. WITH THE BLIND SPOT SENSOR, ON THE PASSENGER SIDE GOES ON AND OFF ALL THE TIME, I HAVE PICTURES AND VIDEOS SHOWING WHERE I AM DRIVING WITH NO VEHICLE NEXT TO ME AT ALL WITH THE LIGHT FOR THE SENSOR SHINING BRIGHT. THE REAR BACKUP SENSOR DOES NOT WARM ME, LAST WEEK I DID NOT SEE A GARBAGE CAN BEHIND ME BECAUSE IT WAS LOWER THAN MY TRUNK AND I HIT THE CAN AND BROKE MY TAIL LIGHT. THE FRONT SENSOR THAT TELLS ME I AM GOING TO FAST FOR THE CAR IN FRONT OF ME GOES ON RANDOMLY WHEN THE CAR IN FRONT OF ME IS MORE THAN 100 FEET OR NO CAR AT ALL. I HAVE TAKING MY CAR TO 3 DEALERSHIPS 4 TIMES. ALL THE DEANSHIP'S SAY THEY CAN'T FIX IT BECAUSE THEY DON'T GET A CODE. THERE IS NO CODE FOR THIS, NOT TO MENTION WHEN MY LANE DEPARTURE MODULES FAILED THERE WAS NO CODE FOR IT, THEY JUST STOPPED WORKING. THEY SAY IT IS UNDIAGNOSEABLE. GM SAW THE PICTURES AND VIDEOS AND ARE NOW SAYING THERE IS NOTHING WRONG WITH THE SYSTEM WITHOUT LOOKING AT THE CAR JUST THE PICTURES AND VIDEOS. HOW CAN THEY SAY NOTHING IS WRONG WHEN YOU SEE IN THE VIDEOS THE LIGHT IS ON AND NO CAR IS NEXT TO ME? HOW DO I LET MY 15-YEAR-OLD DAUGHTER DRIVE THIS CAR WITH A LIGHT ON WHEN NO ONE IS THERE? PLEASE HELP ME! THE SAFETY AND SECURITY SYSTEM IS NOT SAFE AT ALL.

07/20/2020
Components: STEERING
Incident Date: 07/20/2020
Crash: No
Fire: No
Vehicle Identification Number: 2G1WC5E39E1******
Summary

WHEN TURNING LEFT, THERE IS A GRINDING NOISE COMING FROM THE LEFT FRONT WHEEL. THIS GRINDING NOISE WILL ALSO TURN ON THE 'SERVICE STABILITRAK' AND 'SERVICE ABS' LIGHTS. THESE COME ON INTERMITTENTLY. I HAVE HAD SEVERAL SHOPS INCLUDING DEALERSHIPS LOOK AT IT AND ARE UNABLE TO FIX IT. I HAVE READ HUNDREDS OF OTHER FOLKS ARE HAVING THIS SAME ISSUE WITH THE SAME BODY STYLE FOR THE YEARS. IT IS TIME FOR GM AND CHEVROLET TO FIND A SOLUTION AND RECALL IT.

07/13/2020
Components: UNKNOWN OR OTHER
Incident Date: 07/12/2020
Crash: No
Fire: No
Vehicle Identification Number: 2G1155S39E9******
Summary

2014 IMPALA LTZ HELLO ALL I AM HAVING A HARD TIME FINDING ANY INFO2 TO HELP MY ISSUE. THE SUNROOF SHADE TO MY IMPALA HAS CAME OFF ON ONE SIDE OF THE TRACK. IT IS HELD ON BY GLUE AND APPEARS LIKE NOTHING ELSE. DEALERSHIPS ARE NO HELP AND ONLY WANT TO SELL YOU MORE ON TOP OF YOUR ISSUE. I TRUELY BELIEVE WHOLE HEARTEDLY THAT THIS SHOULD NOT BE HAPPENING TO AN IMPALA WITH LESS THAN 58K ON IT. I HARDLY EVER USE THE SUN ROOF LUCKILY OR IT WOULD HAVE HAPPENED SOONER. I TAKE THE BEST CARE OF THIS VEHICLE THAT I CAN. PLEASE HELP MYSELF AND ALL THE OTHERS DEALING WITH THIS ISSUE. TAKING APART THE WHOLE INTERIOR OF THE VEHICLE AND PAY 2,000 TO REPAIR A PAPER SHADE AND RE GLUE IT TO THE TRACK DOESNT SEEM FAIR. IM NOT SURE HOW MANY OF THESE WE CAN SEND INDIVIDUALLY BUT PURCHASED THIS VEHICLE DEC OF LAST YEAR. IT WAS BOUGHT NEW FROM THE PREVIOUS OWNER. WHEN DRIVING THE VEHICLE I HAVE ALWAYS FELT SOMETHING WRONG WITH THE TRANSMISSION ALSO. I UNDERSTAND ITS A NEW DESIGN BUT THE VERY HARD SHIFTS INTO DRIVE AND JERKING INTO GEAR ON THE HIGHWAY MADE ME TAKE IT IN. AGAIN DEALERSHIPS ARE NO HELP. THEY WILL NOT TAKE THE TIME TO HELP YOU AND ONLY PUSH YOU TO THE SIDE. THE BEHICLE WAS UNDER WARRENTY WHEN I WENT IN LAST YEAR. IM NOT SURE ABOUT NOW. MY VEHICLE LITTERALLY ONLY HAS 574056 MILES ON IT. I TRAVEL FOR WORK AND IT IS KEPT IN STORAGE 90% OF THE TIME. PLEASE HELP

07/08/2020
Components: STEERING
Incident Date: 07/06/2020
Crash: No
Fire: No
Vehicle Identification Number: 2G1125S30E9******
Summary

STARTED CAR WARNING CAME UP POWERSTEERING ISSUE THE POWER STEERING DID NOT WORK. SHUT CAR OFF LET SET FOR 15 MINUTES AND IT WORKED AT THAT TIME. I DROVE A SHORT DISTANCE TO CHECK, SHUT CAR OFF AND IT DID THE SAME THING SAME WARNING. SHUT OFF AND WAITED 15 MINUTES AGAIN AND IT WORKED. IT IS NOW PARKED SCARED TO DRIVE AFRAID IT WILL POWER STEERING WILL STOP WORKING WHILE DRIVING.

07/01/2020
Components: ELECTRICAL SYSTEM,UNKNOWN OR OTHER
Incident Date: 05/25/2020
Crash: No
Fire: No
Vehicle Identification Number: 2G1155S30E9******
Summary

BLIND SPOT LIGHT DOES NOT TURN OFF RADIO POWERS ON AND OFF HEADLIGHTS FLASH ON AND OFF INTERIOR LIGHTS FLASH ON AND OFF VEHICLE WILL NOT TURN START

06/21/2020
Components: ENGINE,FUEL/PROPULSION SYSTEM
Incident Date: 06/20/2020
Crash: No
Fire: No
Vehicle Identification Number: 1G1115SL6EU******
Summary

VEHICLE IS IDLING HARD ON START UPS AND SHUTTING OFF WHEN BRAKE. RESTARTS BUT WILL SHUT OFF AGAIN WHEN I BRAKE.

06/18/2020
Components: ELECTRICAL SYSTEM
Incident Date: 06/18/2020
Crash: No
Fire: No
Vehicle Identification Number: 2G1155S37E9******
Summary

RECURRING PROBLEMS WITH SIDE DETECTION SYSTEM COMPONENTS. *TR

06/15/2020
Components: ELECTRICAL SYSTEM,UNKNOWN OR OTHER
Incident Date: 04/07/2020
Crash: No
Fire: No
Vehicle Identification Number: 1G1155S38EU******
Summary

ALL MY SIDE SENSORS ARE FAILING AND CAUSING MY INFO SYSTEM TO TURN OFF. ALSO NOTICED SMOKE COMING FROM ONE OF THE SENSORS. THESE EVENTS OCCUR WHEN THE CAR IS STARTED UP. *TR

06/15/2020
Components: STEERING
Incident Date: 05/15/2020
Crash: No
Fire: No
Vehicle Identification Number: 2G1125S33E9******
Summary

TL* THE CONTACT OWNS A 2014 CHEVROLET IMPALA. THE CONTACT STATED THAT WHILE DRIVING AT AN UNDISCLOSED SPEED, THE VEHICLE LOSS POWER STEERING ASSIST WITH THE ABS WARNING LIGHT AND THE STABILITY TRAC WARNING LIGHT ILLUMINATED. THE CONTACT CALLED WHALEN CHEVROLET INC (1258 NY-29, GREENWICH, NY 12834, (518) 692-2241) AND SCHEDULED AN APPOINTMENT. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE VEHICLE WAS NOT REPAIRED. THE FAILURE MILEAGE WAS APPROXIMATELY 76,000.

06/05/2020
Components: ENGINE,FUEL/PROPULSION SYSTEM
Incident Date: 03/23/2020
Crash: No
Fire: No
Vehicle Identification Number: 2G1145SL0E9******
Summary

TOOK MY VEHICLE IN FOR ITS REGULAR OIL CHANGE. A FEW DAYS LATER, THE CAR STARTED DRIVING FUNNY. I NOTICE THAT WHEN I WENT TO ACCELERATE THAT THE VEHICLE STARTED SHAKING. AFTER IT HAPPENED A FEW MORE TIMES WITHIN THAT SAME WEEK, MY CHECK ENGINE LIGHT CAME ON. I DECIDED TO TAKE IT BACK TO THE CHEVY DEALERSHIP WHERE I HAD THE OIL CHANGE, NOT BEFORE CALLING THE SERVICE DEPT. SEVERAL TIME IN THE WEEK TO VOICE MY CONCERNS. I WAS TOLD TO BRING THE VEHICLE IN AND HAVE THEM CHECK MY OIL LEVEL TO MAKE SURE ALL WAS WELL. I TOLD THEM WHAT I WAS EXPERIENCING AND THAT THE CHECK ENGINE LIGHT WAS ON AND ASKED COULD THEY RE-CHECK MY OIL LEVEL. THE SERVICE ADVISOR CHECKED AND SAID THAT THE OIL WAS FINE. SHE THEN SUGGESTED THAT I PAY $112.48 DOLLARS FOR A DIAGNOSTIC TEST, BECAUSE THAT WOULD BE THE ONLY WAY TO DETERMINE WHY THE CHECK ENGINE LIGHT WAS ON. I DID! ONLY FOR THEM TO TELL ME THAT IT WAS P2645 INTAKE ROCKER ARM CONTROL CIRCUIT SOLENOID. THEN SHE GAME ME A QUOTE OF $407.35 TO FIX THE PROBLEM. I WAS THEN INFORMED THAT I HAD TO PAY FOR THE PART UPFRONT BEFORE ANYTHING COULD BE DONE AND ON TOP OF THAT, THIS PART WAS ON BACK-ORDER AND THAT IT WOULD TAKE WEEKS TO FILL THE ORDER. I NEED TO USE MY VEHICLE TO GET AROUND AND THIS WAS NOT SAFE TO DRIVE! THIS WAS OVER 2 MONTHS AGO. I THEN TURNED TO THE INTERNET TO DO MY RESEARCH ONLY TO FIND OUT THAT IS A FAULTY PART FROM THE GM MANUFACTURE. AND GM WAS NOT WILLING TO REPLACE THE PART EVEN AFTER THEY PLACE THIS PART IN MY VEHICLE KNOWINGLY THAT THIS WAS A DEFECTED PART AND THAT DOWN THE ROAD IT WOULD BE FAULTY, NOT ONLY IN MY 2014 BUT THE 2015 CHEVY IMPALA'S AND THE CHEVY MALIBU. THIS IS NOT RIGHT AND GM NEED TO CORRECT THE PROBLEM. I AM PAYING FOR A CAR FOR THE LAST 2 MONTHS THAT I CANT EVEN DRIVE! SHAMEFUL GM! *TR

05/26/2020
Components: STEERING
Incident Date: 05/23/2020
Crash: No
Fire: No
Vehicle Identification Number: 2G1125S34E9******
Summary

I WAS DRIVING ON A HIGHWAY AT APPROXIMATELY 60 MPH AND AN ALERT SOUNDED OFF AND ON MY INFOTAINMENT CENTER I HAD A VISUAL ALERT OF A PROBLEM WITH MY POWER STEERING. THE POWER STEERING WENT OUT COMPLETELY. IT IS EXTREMELY HARD TO TURN THE STEERING WHEEL WITHOUT POWER ASSIST AND I FIND IT INCREDIBLY DANGEROUS. WE HAD TO CANCEL OUR 3 DAY VACATION BECAUSE I COULDN'T TRUST MY STRENGTH TO TURN THE STEERING WHEEL WHILE DRIVING MOUNTAIN ROADS. I LIVE IN ALASKA. THIS, TO ME, IS A SAFETY ISSUE. *TR

05/26/2020
Components: UNKNOWN OR OTHER,ENGINE
Incident Date: 11/22/2019
Crash: No
Fire: No
Vehicle Identification Number: 1G1125S36EU******
Summary

MY CAR WAS TAKEN TO BE INSPECTED BY COURTESY CHEVROLET. THEY CLEARLY DOCUMENTED THAT I DID HAVE A PROBLEM WITH THE CATALYTIC CONVERTER. THERE HAS BEEN PAST SAFETY RECALLS ON THE CATALYTIC CONVERTER CRACKING. ACCORDING THE DOCUMENT THAT I WAS GIVEN IT CLEARLY STATES THAT IT WAS A WELDING FAILURE. THE PART THAT IS CURRENTLY ON THE CAR IS THE ORIGINAL PART THAT WAS PUT ON THE PART WHEN IT WAS BEING MADE. I HAVE BEEN TRYING TO GET THE ISSUE FIXED HOWEVER EVERYONE SAYS THAT ITS A FACTORY PROBLEM AND SHOULD LET THEM FIX THIS. MY CAR IS STARTING TO WEAR OUT THE LONGER I WAIT AND NEED FOR THE PROBLEM TO BE CORRECTED BY GM. *TR

05/17/2020
Components: ENGINE
Incident Date: 03/26/2020
Crash: No
Fire: No
Vehicle Identification Number: 1G1115SL2EU******
Summary

ENGINE VARIABLE TIMING SOLENOID FAILURE. CURRENTLY NO PARTS AVAILABLE DUE TO EXTREMELY HIGH FAILURE RATE AND NOT CURRENTLY CREATING NEW PARTS. LEAVING THE CAR LACKING ACCELERATION AND AT RISK FOR POSSIBLE INTERNAL DAMAGE. FAILURE AT SPEED OVER 4000 RPM.

05/11/2020
Components: UNKNOWN OR OTHER
Incident Date: 05/01/2020
Crash: No
Fire: No
Vehicle Identification Number: 2G1155S36E9******
Summary

NOTICED A SMELL OF MOLD IN THE TRUNK. NOTED WATER IN THE SPARE TIRE AREA AND MOLD. TOOK TO THE DEALER AND FOUND THE REAR TAILLIGHT SEALS LEAKING. NOTICED THERE IS TSB G-191495 AND NHTSA 10092869 REGARDING THE ISSUE. ITS COSTING OVER $400 TO FIX AND THAT DOES NOT INCLUDE DRYING OUT THE CARPETS ETC. THE MOISTURE EXTENDED UP INTO THE PASSENGER COMPARTMENT UP TO THE FRONT FLOOR WELLS. *TR

05/09/2020
Components: ELECTRICAL SYSTEM
Incident Date: 05/04/2020
Crash: No
Fire: No
Vehicle Identification Number: 1G1155S30EU******
Summary

I OWN A 2014 CHEVY IMPALA LTZ. DURING THE WINTER OF 2018 - 2019 I STARTED SEEING THE SIDE DETECTION LIGHT COME ON RANDOMLY AND STAYING ON EVEN WHEN THE CAR WAS NOT RUNNING. THE PROBLEM PROGRESSED AND ONE DAY AS I WAS DRIVING DOWN THE HIGHWAY AT 60 MPH, AT NIGHT, ALL POWERED SYSTEMS FLASHED ON AND OFF INCLUDING MY HEADLIGHTS. I BROUGHT THE CAR INTO THE DEALER AND WAS TOLD IT WAS NOT COVERED. I RELUCTANTLY PAID THE $1,456 BILL. A FEW MONTHS LATER I RECEIVED THE NOTICE THAT THERE WAS A RECALL AND I SUBMITTED A REQUEST FOR REIMBURSEMENT, WHICH I DID RECEIVE FROM THE DEALER. NOW A LITTLE OVER A YEAR LATER I AM HAVING THE SAME ISSUES. I KNEW I NEEDED TO GET THE CAR BACK TO THE DEALER. WHEN I CALLED TO GET AN APPOINTMENT THEY WERE THREE WEEKS OUT. NOW JUST DAYS BEFORE MY APPOINTMENT WITH THE DEALER, MY CAR WON'T EVEN START. ALL ELECTRICAL SYSTEMS FLASH ON AND OFF. MY CAR HAS JUST UNDER 80,000 MILES. THIS IS A MAJOR SAFETY ISSUE AS IT EFFECTS ALL ELECTRICAL SYSTEMS IN THE CAR. MOST OF THE SAFETY FUNCTIONS OF THIS CAR RELY ON THE ELECTRICAL SYSTEM. *TR

05/07/2020
Components: SERVICE BRAKES
Incident Date: 05/01/2020
Crash: No
Fire: No
Vehicle Identification Number: 2G1WA5E33E1******
Summary

BROUGHT CAR TO COOK'S BRAKES IN PORTLAND, OR BECAUSE OF ROTATIONAL NOISES HEARD WHEN BRAKING. MECHANIC CONFIRMED THE ELECTRONIC PARKING BRAKE PISTON ACTUATION ARM IS NOT FULLY RETRACTED CAUSING THE BRAKE PADS TO STAY PARTIALLY ENGAGED AND PREMATURELY DAMAGE THE BRAKE PADS AND ROTORS. THE VEHICLE FAILS TO COMPLY WITH THE REQUIREMENTS OF FEDERAL MOTOR VEHICLE SAFETY SYSTEMS (FMVSS) NO. 135 'LIGHT VEHICLE BRAKE SYSTEMS'. THERE IS A DANGER OF EXCESSIVE HEAT AND FIRE. *TR

04/29/2020
Components: ELECTRICAL SYSTEM
Incident Date: 04/03/2020
Crash: No
Fire: No
Vehicle Identification Number: 1G1155S37EU******
Summary

TL* THE CONTACT OWNS A 2014 CHEVROLET IMPALA. THE CONTACT STATED WHILE DRIVING AT AN UNDISCLOSED SPEED, THE SERVICE BLIND SPOT DETECTION SYSTEM MESSAGE DISPLAYED ON THE INSTRUMENT PANEL. THE CONTACT STATED THAT THE FAILURE CAUSED BLIND SPOTS TO THE DRIVER'S AND PASSENGER'S SIDE OF THE VEHICLE. THE VEHICLE WAS TAKEN TO DUNN CHEVROLET (3000 DUSTIN ROAD, OREGON, OH 43616) TO BE DIAGNOSED. THE CONTACT WAS INFORMED THAT THE SIDE DETECTION MODULE AND WIRING HARNESS NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS APPROXIMATELY 127,500.

04/15/2020
Components: ELECTRICAL SYSTEM
Incident Date: 04/13/2020
Crash: No
Fire: No
Vehicle Identification Number: 2G1125S34E9******
Summary

MY SIDE DETECTION MODULE HAS GONE OUT AND IS NOW CAUSING OTHER ELECTRICAL FAILURES. MY UNDERSTANDING FROM ONLINE RESEARCH IS THAT THIS IS A COMMON PROBLEM ATTRIBUTED TO DESIGN FLAWS. *TR

03/31/2020
Components: STEERING
Incident Date: 03/30/2020
Crash: No
Fire: No
Vehicle Identification Number: 2G1155S36E9******
Summary

I DRIFTED OVER THE RUMBLE STRIPS WHILE DRIVING 60MPH AND CORRECTED COURSE - IMMEDIATELY THE SERVICE DISPLAY SHOWED SERVICE: POWER STEERING DRIVE WITH CARE AND SERVICE: STABILITRAK . THEN I NOTICED THE POWER STEERING HAD GONE OUT. GOT HOME, SHUT THE CAR OFF AND TURNED IT BACK ON AND THE SAME NOTICE POPPED UP. WE CHECKED THE SERPENTINE BELT AND IT SEEMED FINE. THE NEXT DAY WHEN I STARTED THE CAR, THE SERVICE LIGHTS WERE STILL UP. I DROVE IT AROUND AND SUDDENLY EVERYTHING WAS FINE AND THE SERVICE DISPLAY WENT AWAY.

03/27/2020
Components: STRUCTURE,UNKNOWN OR OTHER
Incident Date: 03/27/2020
Crash: No
Fire: No
Vehicle Identification Number: 2G1115SL5E9******
Summary

WATER LEAKING INTO TRUCK MOLD IS GROWING I KNOW THERE'S BEEN A LOT OF CASES THIS PROBLEM NEED TO GET FIXED MY CAR SMELLS REALLY BAD LIKE MOLD THIS IS A HEALTH ISSUE.

03/21/2020
Components: ELECTRICAL SYSTEM,LANE DEPARTURE
Incident Date: 03/10/2020
Crash: No
Fire: No
Vehicle Identification Number: 2G1155S37E9******
Summary

SERVICE SIDE DETECTION SYSTEM. WHILE DRIVING THIS MESSAGE COMES ON AND WHEN THE CAR IS STOPPED AS WELL. [XXX] DIAGNOSED THE PROBLEM SIDE OBJECT DETECTION MODULES COST $841.21 PLUS TAX. I CONTACTED [XXX] FROM GM AT [XXX]. I WAS TOLD THEIR IS NOTHING GM COULD DO AS MY CAR IS AT 11900 MILES. THIS IS A SAFETY ISSUE. THIS WILL CAUSE CAR TO POSSIBLY CATCH ON FIRE, NOT TO START AND SEVERAL OTHER ISSUES IF NOT REPAIRED. THE BLIND SPOT DETECTION SYSTEM HAS BEEN AN ISSUE IN SEVERAL 2014 CHEVROLET IMPALAS. I CAN'T USE THE VEHICLE FEARFUL OF ME AND MY CHILDREN MAY BE IN DANGER. I'VE HAD 3 OR MORE CONVERSATIONS WITH GM REPRESENTATIVE [XXX] BUT NO HELP. THE SAFETY ISSUES WITH THE DEFECTIVE PARTS USED DURING MANUFACTURING IS UNACCEPTABLE AS THIS IS NOT A WEAR AND TEAR ITEM. MY NAME IS [XXX] MY ORIGINAL CASE #[XXX] WAS FILED WITH GM.THIS IS A SAFETY AND SHOULD BE CONSIDERED AS A RECALL. GM ONLY OFFERS REPAIR IF YOUR VEHICLE IS 80000 MILES OR LESS WHICH IS UNFAIR TO THE OWNERS OF THE VEHICLE WHO HAVE EXPERIENCED THIS PROBLEM. MY NUMBER IS [XXX] IF THERE ARE ANY FURTHER QUESTIONS THAT NEED ANSWERING. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6). *TR

03/18/2020
Components: ENGINE
Incident Date: 11/29/2019
Crash: No
Fire: No
Vehicle Identification Number: 2G1115SL9E9******
Summary

I WAS DRIVING MY CAR AND IT LOSS POWER. THE CHECK ENGINE LIGHT CAME ON. I TOOK IT TO NELSON HALL CHEVROLET IN MERIDIAN, MS. THEY TOLD ME THAT I NEEDED AN EXHAUST SOLENOID PART NUMBER 12633613. IT WAS SITTING THERE AT THE CHEVY DEALER FOR A MONTH AND A HALF. THEY TOLD ME TO COME GET IT BECAUSE THEY DIDN'T HAVE THE PART TO FIX IT AND THEY DIDN'T KNOW WHEN THE PART WAS GOING TO BE AVAILABLE. I HAVE BEEN IN CONTACT WITH GMC SINCE DECEMBER OF 2019. GMC DOESN'T KNOW WHEN THE PART WILL BE AVAILABLE. I CAN'T DRIVE MY CAR!! WHEN I SPOKE WITH GMC LAST, THEY TOLD ME THEY WOULD BE GIVING ME A CALL BACK IN 24-48 HOURS. IT HAS BEEN 3 MONTHS AND GMC WILL NOT RETURN MY CALLS. MY CAR IS STILL BROKEN AS OF TODAY MARCH 18, 2020. THIS IS UNACCEPTABLE!

03/17/2020
Components: ELECTRONIC STABILITY CONTROL
Incident Date: 08/14/2019
Crash: No
Fire: No
Vehicle Identification Number: 1G4GD5ER1CF******
Summary

I HAVE A MESSAGE SAYING SERVICE SIDE DETECTION. IT HAS BEEN ON FOR MONTHS AND DIDN'T SEEM TO BE A BIG DEAL. IT NOW HAS CAUSED A BUNCH OF OTHER MESSAGES TO COME UP TO SERVICE. EVERYTHING ON MY DASHBOARD STOP WORKING (SPEEDOMETER, GAS GAUGE, ETC.) MY HEAT IS EFFECTED AND AT ONE POINT, MY CAR WOULDN'T START FOR SEVERAL DAYS.

03/17/2020
Components: STEERING,ELECTRONIC STABILITY CONTROL,SERVICE BRAKES
Incident Date: 03/14/2020
Crash: No
Fire: No
Vehicle Identification Number: 2G1155S34E9******
Summary

I WAS DRIVING ON THE HIGHWAY AT NIGHT AND AND MY POWER STEERING AND STABILITRAK ABS INDICATORS CAME ON AND THE VEHICLE BECAME VERY DIFFICULT TO TURN/HANDLE WITH OUT WARNING.

03/16/2020
Components: STEERING,ELECTRONIC STABILITY CONTROL,SERVICE BRAKES
Incident Date: 03/14/2020
Crash: No
Fire: No
Vehicle Identification Number: 1G1125S39EU******
Summary

TL* THE CONTACT OWNS A 2014 CHEVROLET IMPALA. THE CONTACT STATED THAT WHILE DRIVING AT 55 MPH, THE ABS AND STABILITY TRACK WARNING LIGHTS ILLUMINATED. AS THE WARNING LIGHTS ILLUMINATED, THE POWER STEERING CEASED. THE CONTACT WAS ABLE TO RESTART THE VEHICLE HOWEVER, THE FAILURE PERSISTED. THE CONTACT HAD TO HAVE THE VEHICLE TOWED TO THE RESIDENCE. THE CONTACT LINKED NHTSA CAMPAIGN NUMBER: 14V450000 (STEERING) WITH THE FAILURE. THE VEHICLE WAS NOT TAKEN TO BE DIAGNOSED NOR REPAIRED. NEITHER THE DEALER NOR THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 128,496.

03/16/2020
Components: ELECTRICAL SYSTEM
Incident Date: 02/15/2020
Crash: No
Fire: No
Vehicle Identification Number: 2G1155S35E9******
Summary

I BOUGHT THE CAR MARCH 1ST 2017 WITH 89346 MILES. EVERYTHING WAS GOING GREAT,NO PROBLEMS, AND I LOVE IT.I RECEIVED A SPECIAL COVERAGE LETTER IN MAY OF 2019 THAT INFORMED ME OF A POTENTIAL SIDE BLIND ZONE ALERT PROBLEM PREVENTING IT FROM WORKING PROPERLY AND TO BRING IT IN ONLY IF IT MET THE SPECIAL CIRCUMSTANCES THAT CAME WITH IT INCLUDING BEING WITHIN 6 YEARS OF ORIGINAL SERVICE OR 80,000 MILES. AT THE TIME, THERE WAS NO SIGN OF PROBLEMS, SO I JUST SET THE NOTICE ASIDE AND DID WHAT THE THE NOTICE TOLD ME,UNTIL FEBRUARY 2020. IT WAS WET OUTSIDE ONE DAY AND I NOTICED THAT THE PASSENGER SIDE BLIND ZONE ALERT LOCATED ON THE MIRROR ALWAYS STAYED ON, EVEN THOUGH THE CAR WAS OFF. IT ALWAYS STAYS ON AND I WAS CONCERNED ABOUT IT SO I STARTED DOING RESEARCH AND LEARNED IT IS A VERY COMMON EXPENSIVE PROBLEM AND MANY PEOPLE ARE UPSET THIS IS HAPPENING TO THEM, INCLUDING ME.I TOOK IT TO THE DEALERSHIP FOR MY APPOINTMENT, UNDER THE IMPRESSION THAT IT WAS COVERED, ONLY TO GET THERE AND TELL ME THAT IT HAS EXPIRED AND THAT IT WOULD BE $90 TO DIAGNOSE THE OBVIOUS ISSUE. I THINK THAT CHEVROLET NEEDS TO EXTEND THE SPECIAL PROGRAM OR DO SOMETHING TO HELP CUSTOMERS THAT PURCHASED THE CAR AFTER THE EXPIRATION DATE, ESPECIALLY CUSTOMERS LIKE ME THAT PURCHASED THE CAR AFTER THE 80,000 MILES.. THIS IS A SAFETY ISSUE THAT NEEDS TO BE ADDRESSED. I LOVE THE CAR BUT THIS LIGHT CONSTANTLY BEING ON IS A NUISANCE AND SHOULD NOT BE HAPPENING ON A NEWER CAR, AND IT IS ALSO A SAFETY CONCERN.

03/12/2020
Components: EXTERIOR LIGHTING
Incident Date: 01/03/2019
Crash: No
Fire: No
Vehicle Identification Number: 2G1155S38E9******
Summary

THE HEADLIGHTS ON MY IMPALA HAVE SOME SORT OF DISCOLORATION INSIDE THE HEADLIGHT ASSEMBLY IT'S BEGINNING TO BLOCK THE AMOUNT OF LUMENS COMING THROUGH FOR MY LIGHTS TO SEE. I'M CERTAIN THIS IS A SAFETY CONCERN BECAUSE THEY WERE DESIGNED TO PUT OUT A CERTAIN NUMBER OF LUMENS FOR NIGHT DRIVING AND NOW THEY AREN'T

03/12/2020
Components: UNKNOWN OR OTHER,SERVICE BRAKES
Incident Date: 03/12/2020
Crash: No
Fire: No
Vehicle Identification Number: 1G11Y5SL7EU******
Summary

TO BRAKE MY STEERING WHEEL TURNS TO THE RIGHT. I FOUND MOLD IN MY TRUNK

03/10/2020
Components: ENGINE
Incident Date: 03/04/2019
Crash: No
Fire: No
Vehicle Identification Number: 1G11Y5SL5EU******
Summary

TL* THE CONTACT OWNS A 2014 CHEVROLET IMPALA. THE CONTACT STATED THAT WHILE DRIVING AT VARIOUS SPEEDS, THE ENGINE MISFIRED AND THE VEHICLE STALLED WITH AN UNKNOWN WARNING LIGHT ILLUMINATED. THE VEHICLE WAS TAKEN TO DAVID CHEVROLET BUICK LOCATED AT (10225 NIAGARA FALLS BLVD, NIAGARA FALLS, NY 14304), TO BE DIAGNOSED. THE CONTACT WAS INFORMED THAT THE ROCKER ARM AND CONTROL VALVE SOLENOID NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED DUE TO PARTS BEING ON BACK ORDER. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 91,000.

03/10/2020
Components: STEERING
Incident Date: 01/03/2020
Crash: No
Fire: No
Vehicle Identification Number: 1G1125S36EU******
Summary

WHEN DRIVING THE CAR IT THE STEERING WHEEL IS VERY DELICATE TO THE TOUCH. THE STEERING WHEEL WILL EASY TO MOVE WHEN TURNING THE WHEEL THAT MAY LEAD TO AN OVER CORRECTING AND COULD CAUSE AN ACCIDENT. ALSO WHEN DRIVING THE BACK WHEELS WILL AWAY SIDE TO SIDE WHEN HITTING BUMPS CAUSING THE STEERING WHEEL TO MOVE CAUSING THE DRIVER TO TURN IT THE OPPOSITE WAY FOR THE VEHICLE TO STAY IN IT'S LANE, HOWEVER IF THE DRIVER DOES NOT HAVE CONTROL IT MAY CAUSE A CRASH.

03/09/2020
Components: ELECTRONIC STABILITY CONTROL
Incident Date: 03/09/2020
Crash: No
Fire: No
Vehicle Identification Number: 2G1WB5E31E1******
Summary

WHENEVER I AM TRAVELING AT SPEEDS <15MPH AND TURNING LEFT FROM A STOP THE CAR HESITATES AND THERE IS A GRINDING NOISE. THIS ONLY OCCURS WHEN TRAVELING AT LOW SPEEDS. THE NOISE IS COMING FROM THE FRONT LEFT SIDE. MY ABS & SERVICE STABILITRAK LIGHTS ARE ON. WHEN I RUN THE DIAGNOSTIC NO CODES ARE COMING UP, AND IT SAYS THE CAR IS FINE. I HAVE TAKEN IT TO THE DEALERSHIP, AND THEY WERE NOT ABLE TO REPLICATE THE MALFUNCTION. SEVERAL OTHERS IN ONLINE FORUMS HAVE DESCRIBED THE SAME ISSUES WITH 2013-14 IMPALAS.

03/09/2020
Components: ELECTRICAL SYSTEM,ENGINE
Incident Date: 03/12/2019
Crash: No
Fire: No
Vehicle Identification Number: 2G1155S30E9******
Summary

AROUND 100,000 MILES (ABOUT 5 YEARS OLD) I STARTED RECEIVING A SIDE DETECTION SYSTEM WARNING AND IGNORED IT FOR A COUPLE OF MONTHS BECAUSE I DIDN'T FEEL LIKE I WAS DEPENDENT ON THE BLIND SPOT WARNINGS. ONE MORNING I STARTED MY VEHICLE AND I GOT AN ERROR MESSAGE FOR ABOUT EVERY SENSOR ON THE CAR. THE CAR STARTED IT BUT THE ENGINE WAS RUNNING ROUGH. LUCKILY, I WAS ABLE TO MAKE IT TO A MECHANIC. THEY FOUND OUT THAT THE ELECTRICAL SYSTEM WAS SHORTING OUT DUE TO THE BAD SIDE DETECTION SYSTEM SENSOR. I HAD TO PAY ALMOST $750 TO REPLACE THE BAD SENSOR. THE WORST PART IS NOW ABOUT 18,000 MILES LATER, I'M GETTING THE SAME SIDE DETECTION SYSTEM ERROR. IT MUST BE A SERIOUS DESIGN FLAW IF THE REPLACEMENT PART IS LASTING LESS THAN 20,000 MILES AND LESS THAN YEAR. NOW, I HAVE TO BALANCE WASTING ANOTHER $750 VERSUS MY ELECTRICAL SYSTEM SHORTING OUT DUE TO THE FAILING SENSOR - HOPEFULLY, THIS SHORTING OUT DOESN'T OCCUR DURING HEAVY TRAFFIC AND CAUSE AN ISSUE. A FEW SIMPLE INTERNET SEARCHES SHOWS THAT MANY CAR OWNERS ARE HAVING THIS ISSUE, I CAN'T BELIEVE THE GOVERNMENT DOESN'T FORCE CHEVY TO ISSUE A RECALL.

03/07/2020
Components: ELECTRICAL SYSTEM,FUEL/PROPULSION SYSTEM
Incident Date: 02/21/2020
Crash: No
Fire: No
Vehicle Identification Number: 1G1125S3XEU******
Summary

MY CAR HAS BEEN STALLING ON OCCASIONAL INCIDENTS FOR THE PAST 3 YEARS, I HAVE BROUGHT IT UP TO MY CHEVROLET DEALER AND THEY SAY NOTHING IS WRONG, BUT ON FRIDAY JANUARY 17, 2020 I WAS DRIVING DOWN THE FWY AT 65 MILES AN HOUR AND MY CARS SPEED GAUGE DROPPED TO 1 AND MY SPEED BEGAN TO DECREASE, I HAD TO ACT QUICKLY, AS I WAS ON THE FAST LANE, I STEPPED HARDER ON THE GAS AND AFTER LIKE 5 SEC. MY SPEED AND GAUGE BEGAN TO INCREASE. I ALSO HAD AN INCIDENT WITH MY CAR ON FEB. 21, 2020 AS I GOING TO PARK AT MY COLLEGE, I BEGAN TO TURN LEFT AND MY CARS ENGINE COMPLETELY TURNED OFF, MY CAR LIGHTS AND RADIO WERE ON THE BATTERY VOLTAGE WAS AT 14.9, BUT MY CAR NO LONGER WANTED TO START. I TRIED NUMEROUS TIMES TO TURN IT ON AFTER THE 8TH TIME I GAVE UP BECAUSE I GOT THE SMELL OF GAS, MY CAR HAD 3/4 OF GAS SO I NEW THAT WAS NOT THE ISSUE. I HAD TO CALL TRIPLE A TO GET MY CAR TOWED AND I WAS I FORMED THAT MY CAR TURNED ON WITH NO ISSUE WHEN THEY DELIVERED IT HOME. THIS PAST FEW WEEKS MY CAR HAS BEEN STALLING BUT NOT TO THAT DEGREE, I WILL BE TAKING IT BACK TO MY DEALER TO SEE IF THE CAN FIND ANYTHING, BUT I'M VERY WORRIED WITH THESE ISSUES.

03/03/2020
Components: ENGINE
Incident Date: 11/11/2019
Crash: No
Fire: No
Vehicle Identification Number: 1G1145SLXEU******
Summary

2014 CHEVY IMPALA NEEDS A ROCKER ARM OIL CONTROL VALVE PART# 12633613. GM SAYS THERE IS NO ETA ON THE PART BUT DEALER SAYS PART IS NOT BEING PRODUCED. CHECK ENGINE LIGHT STAYS ON, THE CAR STUTTERS DURING MOTION ALSO WILL SHAKE SUDDENLY. ALSO, HAS A LACK OF ACCELERATION.

03/03/2020
Components: POWER TRAIN,ELECTRONIC STABILITY CONTROL,ENGINE
Incident Date: 03/03/2020
Crash: No
Fire: No
Vehicle Identification Number: 1G11Y5SL4EU******
Summary

MY 2014 CHEVY IMPALA MISFIRES WHILE DRIVING AND LOSES AND REGAINS POWER WHILE DRIVING. I TOOK IT TO A MECHANIC AND IT IS THE ROCKER ARM CONTROL VALVE SOLENOIDS. I DID SOME RESEARCH IT THIS IS A KNOWN ISSUE FOR 2014/2015 IMPALAS AND MALIBU'S. THIS IS VERY UNSAFE AND CAN CAUSE ACCIDENTS. ALSO, THIS PART HAS BEEN ON BACKORDER FOR SEVERAL MONTHS SO OWNERS ARE HAVING TO DRIVE WITH CHECK ENGINE LIGHT ON. THIS SHOULD BE A RECALL.

02/28/2020
Components: UNKNOWN OR OTHER
Incident Date: 02/28/2020
Crash: No
Fire: No
Vehicle Identification Number: 2G1155S35E9******
Summary

SIDE SENSOR FUSE WAS BLOWN AND WITH MESSAGE ON VEHICLE DISPLAY. REPLACED WITH THE CORRECT TYPE OF FUSE. WENT INTO HOUSE AND 15 MINUTES LATER COULD SMELL SMOKE. WENT TO GARAGE AND SAW SMOKE COMING FROM THE VEHICLE BUMPER AREA, NO FIRE WAS PRESENT.

02/27/2020
Components: ENGINE
Incident Date: 01/31/2020
Crash: No
Fire: No
Vehicle Identification Number: 2G1115SL5E9******
Summary

I RECENTLY PURCHASED THIS CAR USED AT A DEALERSHIP. BEFORE TAKING POSSESSION OF THE VEHICLE, THE DEALERSHIP TRIED TO FIX ALL PROBLEMS ASSOCIATED WITH THE CHECK ENGINE LIGHT BEING ON. I WAS INFORMED THE VEHICLE WILL NOT PASS INSPECTION AND THE CHECK ENGINE LIGHT WAS STILL ON DUE TO A ROCKER ARM OIL CONTROL VALVE NEEDING TO BE REPLACED. THE CAR IS STILL AT THE DEALERSHIP WAITING FOR A PART THAT'S ON BACKORDER AND THE PART NEEDED IS GM #12633613 ROCKER ARM OIL CONTROL VALVE. AFTER DOING SOME RESEARCH MYSELF, I DISCOVERED THIS PART FAILS COMMONLY ON MY VEHICLE MAKE, MODEL, AND YEAR AS WELL AS 2014-2015 CHEVY MALIBUS PRODUCED WITH THE SAME ENGINE. GM NOR ANY AFTERMARKET COMPANIES HAVE THIS PART IN STOCK. I'VE CONTACTED GM AND WAS ONLY TOLD THEY DON'T KNOW WHEN THEY WILL HAVE THIS PART AVAILABLE. HOWEVER, A FEW OTHERS WITH THE SAME ISSUE HAVE BEEN TOLD BY GM THAT THIS PART IS DISCONTINUED. THERE ARE PEOPLE WAITING MONTHS FOR THIS TO BE FIXED AND GM SEEMS NOT TO WANTING TO PROVIDE A SOLUTION. I WOULD GET ANOTHER VEHICLE BUT THEN I WOULD HAVE TO SPEND HUNDREDS OF DOLLARS FOR THE LOANER CAR I'M CURRENTLY DRIVING FROM THE DEALERSHIP. THIS IS GM'S PROBLEM AND THEY SHOULD BE HELD RESPONSIBLE.

02/24/2020
Components: AIR BAGS,SEAT BELTS,UNKNOWN OR OTHER
Incident Date: 02/24/2020
Crash: No
Fire: No
Vehicle Identification Number: 1G1155S38EU******
Summary

HELLO, I HAVE A GENERAL QUESTION ABOUT VEHICLE SAFETY AS IT RELATES TO AUTOMOBILE RECALLS/SAFETY BULLETINS FOR CHEVROLET. I OWN A CHEVROLET VEHICLE AND HAVE FOUND OUT THAT THERE ARE 2 ISSUES WITH MY CAR, ONE OF THEM DIRECTLY RELATED TO AIRBAGS AND THEM DEPLOYING CORRECTLY. CHEVROLET HAS ONLY ISSUED A SAFETY BULLETIN, AND HAS SET RIDICULOUS LIMITS TO WHAT THEY ARE REQUIRED TO COVER. I WANT TO KNOW HOW THE DOT HAS NOT REQUIRED THEM TO ISSUE A RECALL TO FIX THE ISSUE ON THEIR COST. WITH THIS BEING RELATED TO SAFETY I WOULD HAVE THOUGHT THIS WAS A VERY IMPORTANT MATTER. I WOULD BE HAPPY TO SPEAK FURTHER ON THIS. FEEL FREE TO EMAIL ME BACK, AND IF SOMEONE WOULD BE WILLING TO SPEAK ON THAT AS WELL. THANKS

02/19/2020
Components: ELECTRICAL SYSTEM
Incident Date: 02/10/2020
Crash: No
Fire: No
Vehicle Identification Number: 2G1155S36E9******
Summary

TL* THE CONTACT OWNS A 2014 CHEVROLET IMPALA. WHILE DRIVING AT 30 MPH AND APPROACHING AN INTERSECTION, THE VEHICLE STALLED WITH ALL WARNING LIGHTS ILLUMINATED. THE CONTACT MANAGED TO RESTART THE VEHICLE BY PRESSING THE STARTER BUTTON WHICH THEN THE VEHICLE RESUMED BACK TO NORMAL. THE VEHICLE WAS TAKEN TO BOTNICK CHEVROLET (179 FRONT ST, BINGHAMTON, NY 13905 (607) 723-8971) WHERE IT WAS DIAGNOSED AND DETERMINED THAT THE SIDE DETECTION SYSTEM NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS APPROXIMATELY 70,000.

02/18/2020
Components: ELECTRICAL SYSTEM,SERVICE BRAKES
Incident Date: 08/05/2019
Crash: No
Fire: No
Vehicle Identification Number: 1G11Y5SL1EU******
Summary

WHEN DRIVING AND WHILE APPLYING THE BREAKS THE BREAKS LOCK UP AND BECOME HARD THERE IS ALSO A AIR NOISE COMING FROM BREAKS ALMOST CAUSING A COLLISION ON SEVERAL OCCASIONS. WHEN TAKING TO THE MECHANIC SHOP HE STATED IT WAS A COMMON PROBLEM AND HAVE HAS TO WORK ON THE CHEVY MALIBU I FEEL THERE IS A DEFECT WITH THE CHEVY BREAKING SYSTEM. ALSO THE BLINKER AUTOMATICALLY TURNS ON THIS HAS BEEN HAPPENING SINCE I PURCHASED THE CAR.

02/16/2020
Components: STEERING,ELECTRICAL SYSTEM,ELECTRONIC STABILITY CONTROL
Incident Date: 02/16/2020
Crash: No
Fire: No
Vehicle Identification Number: 2G1155S37E9******
Summary

DRIVING ON THE HIGHWAY AND DASH NOTIFICATION POPPED UP THAT I NEEDED TO SERVICE MY POWER STEERING, SERVICE MY STABILTRAC, SERVICE ABS. I LOST POWER (ELECTRIC) STEERING AND BARELY ABLE TO EXIT AND PARK SAFELY. I'M A SMALL WOMAN WITH NOT MUCH STRENGTH AND I COULD HARDLY TURN MY WHEEL WITH EVERY BIT OF MUSCLE. THIS IS NOT SAFE! I COULD'VE BEEN SERIOUSLY INJURED OR DIED ALONG WITH OTHER DRIVERS/VEHICLES! THIS NEEDS TO BE A COMPLETE RECALL!!!!

02/13/2020
Components: UNKNOWN OR OTHER
Incident Date: 02/12/2020
Crash: No
Fire: No
Vehicle Identification Number: 2G1125S35E9******
Summary

SERVICE STILBILITRAK ... MY CAR WOULD NOT ACCELERATE OR SHIFT GEARS RIGHT

02/12/2020
Components: ELECTRICAL SYSTEM,ELECTRONIC STABILITY CONTROL,SERVICE BRAKES
Incident Date: 02/07/2020
Crash: No
Fire: No
Vehicle Identification Number: 1G1155S34EU******
Summary

THE VEHICLE HAD WATER DAMAGE FROM 'CLOGGED SUNROOF DRAINS', WHICH CAUSE WATER TO RUN ALL DOWN THE SIDE AND BACK PANELS CAUSING AN EXTENSIVE AMOUNT OF DAMAGE FROM ONE HORRIBLE DESIGN FLAW. SOME OF THE THINGS EFFECTED WAS ELECTRICAL COMPANY'S SUCH AS ELECTRONIC PARKING BREAK WAS ENGAGED AND WOULD NOT RELEASE CAUSE THE VEHICLE NOT TO MOVE! NEXT WAS CORROSION ON SEVERAL OTHER INSIDE WIRES HAVING TO DO WITH STEERING AND POSSIBLY AIR BAGS, BUT WHO KNOWS IF THEY WILL BE EFFECTIVE UNTIL THERE IS AN ACCIDENT AND IT'S TOO LATE TO FIND OUT IF THEY ARE DMAMGED. OTHER SAFETY FEATURES SUCH AS SIDE DETECTION WAS CORRODED SO IT TOO MALFUNCTIONED. THERE WAS A LOT OF OTHER ELECTRICAL THINGS DAMAGED BUT THE CAR IS IN THE SHOP AND I DON'T KNOW WHAT ELSE COULD BE A HUGE SAFE CONCERN. THERE IS NOW SO MUCH MOLD WHICH IS DANGEROUS TO BE BREATHING IN IF NOT TOTALLY REPLACED. THERE IS AN EXTENSIVE AMOUNT OF WATER IN THE SPARE TIRE WHEEL WELL THAT IS CAUSING RUST AND THE INABILITY TO USE THIS SAFETY FEATURE IF NEEDED! THIS BECAME A HORRIBLE SAFETY CONCERN FOR MYSELF AND WHOMEVER MY BE TRAVELING IN MY VEHICLE. PLEASE DO RESEARCH INTO THIS BECAUSE I COULD NOT BELIEVE THIS COULD HAPPEN TO A CAR WITH ONLY 70,000 MILES! MY CAR IS IN THE SHOP SO I CANNOT TAKE ANY PICTURES OF IT! PLEASE HELP!

02/10/2020
Components: STEERING
Incident Date: 02/09/2020
Crash: No
Fire: No
Vehicle Identification Number: 2G1125S37E9******
Summary

TL* THE CONTACT OWNS A 2014 CHEVROLET IMPALA. THE CONTACT STATED WHILE DRIVING 45 MPH, THE STEERING WHEEL BECAME DIFFICULT TO TURN. THE POWER STEERING MAINTENANCE WARNING LIGHT WAS ILLUMINATED. UPON INVESTIGATION THE CONTACT ASSOCIATED THE FAILURE WITH NHTSA CAMPAIGN NUMBER: 14V450000 (STEERING). THE VEHICLE WAS NOT DIAGNOSED NOR REPAIRED. A DEALER WAS NOT CONTACTED. THE MANUFACTURER WAS INFORMED OF FAILURE. THE FAILURE MILEAGE WAS 65,000.

02/10/2020
Components: ELECTRICAL SYSTEM
Incident Date: 02/05/2020
Crash: No
Fire: No
Vehicle Identification Number: 2G1115SL3E9******
Summary

WHILE AT RED LIGHTS ALL ELECTRONICS WILL TURN OFF. THE CAR HAS TO BE RESTARTED. THE LIGHTS, LOCKS, AND SCREENS GO OFF INTERMITTENTLY WHILE DRIVING.

02/09/2020
Components: ELECTRICAL SYSTEM
Incident Date: 02/02/2020
Crash: No
Fire: No
Vehicle Identification Number: 2G1145SL4E9******
Summary

SIDE MIRROR LIGHT STAYS ON WITH CAR OFF...ALSO SHUT DOWN OF HEATER INSTRUMENT LIGHTS WHILE DRIVING.

02/07/2020
Components: ELECTRICAL SYSTEM
Incident Date: 01/06/2020
Crash: No
Fire: No
Vehicle Identification Number: 2G1125S34E9******
Summary

SIDE DETECTION WARNING SYSTEM FAILED AND AS A RESULT WHILE I WAS DRIVING THE ELECTRICAL CLUSTER AND AIR BAG SYSTEM ALERT THEFT ALERT STARTING BEEPING FLASHING ONLY HALF OF THE STUFF WORKS WHEN IT FEELS LIKE IT I CANT DRIVE THE CAR AIR BAGS COULD DEPLOY AT ANYTIME TRUNK COULD OPEN DOORS COME UNLOCKED YOU CANT SEE HOW FAST YOUR GOING SO MY CAR IS PARKED IN A GARAGE UNDRIVABLE

02/03/2020
Components: VEHICLE SPEED CONTROL,ELECTRONIC STABILITY CONTROL
Incident Date: 01/24/2020
Crash: No
Fire: No
Vehicle Identification Number: 1G1115SL6EU******
Summary

I WAS RIDING ON THE HIGHWAY DOING 60MPH WHEN MY CAR REDUCED SPEED TO 34MPH AND THE CHECK ENGINE LIGHT CAME ON ALONG WITH A STABILITRAK WARNING BLINKING. I ALSO HAD A BIT OF SHAKE IN MY VEHICLE WHEN IT CAME ON AND SLOWED DOWN.

02/03/2020
Components: ENGINE
Incident Date: 10/06/2019
Crash: No
Fire: No
Vehicle Identification Number: 2G1115SLXE9******
Summary

FAULTY ROCKER ARM OIL CONTROL VALVE, CODE P2646. GM REFUSES TO RECALL THOUGH IT'S KNOWN ISSUE. GM DOES NOT HAVE PART NOR ARE THEY PRODUCING IT, BUT THERE'S NUMEROUS COMPLAINTS ONLINE AND THIS IS A MAJOR SAFETY ISSUE. HOW AM I SUPPOSED TO FIX IT AND MAKE MY CAR SAFE IF THEY WON'T MAKE THE PART? EITHER THEY RECALL IT OR THEY PAY FOR FIX AT DEALERSHIP. I'VE HAD TWO SEPARATE MECHANICS VERIFY THIS ISSUE AND CAN PROVIDE DOCUMENTATION IF ASKED. IF I NEED TO HIRE LAWYER FOR CLASS-ACTION SUIT I CAN. THERE IS ALREADY A PETITION ON CHANGE.ORG, HTTPS://WWW.CHANGE.ORG/P/GENERAL-MOTORS-MAKE-GM-ISSUE-A-RECALL-FOR-FAULTY-ROCKER-ARM-OIL-CONTROL-VALVE-IN-2014-AND-2015-CHEVY-IMPALA-S-AND-MALIBU-S, WITH OVER 500 SIGNATURES.

01/31/2020
Components: ENGINE
Incident Date: 11/22/2019
Crash: No
Fire: No
Vehicle Identification Number: 2G1115SL7E9******
Summary

MY WIFE WAS DROPPING OUR KIDS OFF AT SCHOOL AND OWN HER WAY BACK HOME THE CAR STARTED SMOKING. SHE WAS ABLE TO PULL INTO A WALMART. I GOT THE CAR TOWED TO A ELITE AUTO REPAIR SHOP IN CYPRESS, TX. I WAS TOLD THAT MY CAR NEEDED A ENGINE VARIABLE VALVE TIMING OIL CONTROL VALVE BUT THEY HAD TO ORDER THE PART. THIS HAPPENED IN NOVEMBER 2019 AND IT'S NOW FEBRUARY 2020 AND THE PART STILL HASN'T COME IN. WHILE LOOKING FOR THE PART MYSELF I FOUND THAT MANY PEOPLE ARE DEALING WITH THE SAME ISSUE. BECAUSE THIS WAS MY ONLY MEANS OF TRANSPORTATION I'M NOW FORCED TO RENT CARS UNTIL I CAN GET MY CAR FIXED AND I HAVE ABSOLUTELY NO IDEA WHEN I'M GOING TO GET MY CAR BACK.

01/30/2020
Components: POWER TRAIN
Incident Date: 08/19/2019
Crash: No
Fire: No
Vehicle Identification Number: 2G11Y5SL2E9******
Summary

MY CONDITION IS IDENTICAL TO THE COMPLAINT FILED # 11302262. MY VEHICLE HAS BEEN IN FOR THE REPAIR SINCE AUGUST 19, 2019.

01/30/2020
Components: STEERING
Incident Date: 03/14/2019
Crash: No
Fire: No
Vehicle Identification Number: 1G1155S36EU******
Summary

THE POWER STEERING WENT OUT ON MY WIFE WHILE DRIVING ON A BUSY STREET. SHE COULD HARDLY HANDLE THE STEERING BUT DID MANAGE TO PULL AROUND A CORNER AWAY FROM THE TRAFFIC. WE HAD IT TOWED TO ANTELOPE VALLEY CHEVROLET AND I ASK IF THERE WAS A RECALL ON THE STEERING AND THEY SAID NO. THIS HAPPENED MARCH 14, 2019 AND THE CAR HAD 20,106 MILES ON IT. I WAS LOOKING THROUGH THE RECALLS ON THIS MODEL IN JANUARY 2020 AND IT SHOWED THERE WAS A RECALL JULY 23,2014. ANTELOPE VALLEY CHEVROLET CHARGED US $300.00 TO UPDATE THE SOFTWARE BUT THE RECALL SHOWED IT SHOULD OF BEEN FREE. ANTELOPE VALLEY CHEVROLET SAID THEY CHECKED THE RECALL AT 1036 MILES SO NOT RESPONSIBLE FOR THIS HAPPENING AT 20106 MILES. DID THEY CHECK THE RECALL AT 1036 MILES? IF THEY HAD CLEANED THE PAINT FROM THE GROUND STUD NUT WHY WOULD IT HAPPEN AT 20,106 MILES. IS IT GOING TO KEEP HAPPENING EVERY 20,000 MILES BECAUSE IT IS A VERY DANGEROUS THING AND COULD CAUSE AN ACCIDENT VERY EASILY. WHAT I THINK I SHOULD GET IS MY $300 BACK FROM ANTELOPE VALLEY CHEVROLET BECAUSE THEY PROBABLY DIDN'T DO THE JOB THE FIRST TIME. ALSO MAYBE THE RECALL SHOULD BE ACTIVATED AGAIN BECAUSE OF THE DANGER OF THE STEERING GOING OUT AND CAUSING AN ACCIDENT ON A ROAD, HIGHWAY OR FREEWAY.

01/29/2020
Components: ELECTRICAL SYSTEM,AIR BAGS,ELECTRONIC STABILITY CONTROL
Incident Date: 01/29/2020
Crash: No
Fire: No
Vehicle Identification Number: 2G1155S31E9******
Summary

THE BLIND SPOT DETECTION SENSOR IS CORRODING AND SHORTING OUT. IT IS CAUSING OTHER SYSTEMS ON THE CAR TO SHOW ERROR MESSAGES AND FAILURES LIKE THE AIR BAG AND TRACTION SYSTEM WELL DRIVING. IT ALSO KEEPS BLOWING FUSES. THIS SENSOR WAS NEVER PROPERLY PROTECTED FROM THE ELEMENTS. IT ALSO COST OVER $800 TO REPLACE ONE OF THEM. I KNOW THIS IS THE PROBLEM BECAUSE I HAVE HAD TO REPLACE THEM BEFORE AND IT IS HAPPENING THE EXACT SAME WAY.

01/28/2020
Components: ELECTRICAL SYSTEM
Incident Date: 01/28/2020
Crash: No
Fire: No
Vehicle Identification Number: 1G1155S37EU******
Summary

WHILE I WAS DRIVING ON THE HIGHWAY, MY VEHICLE GAVE ME A 'SERVICE SIDE DETECTION SYSTEM' WARNING. A FEW MORE MILES DOWN THE ROAD, I SMELLED AN ELECTRICAL SMELL ALMOST LIKE SOMETHING WAS BURNING. LUCKILY, I MADE IT HOME AND AM TAKING IT TO THE DEALERSHIP TOMORROW. IT WAS VERY SCARY AND I'M THANKFUL MY 1 YEAR OLD SON WASN'T IN THE CAR WITH ME AT THAT TIME.

01/27/2020
Components: POWER TRAIN,ELECTRICAL SYSTEM,ENGINE
Incident Date: 10/30/2019
Crash: No
Fire: No
Vehicle Identification Number: 2G1115SL4E9******
Summary

OIL CONTROL SOLENOID VALVE FAILURE CAUSING LOSS OF POWER, INSTABILITY AT ALL SPEEDS, AND SURGING OF ENGINE. GM DOES NOT HAVE ANY PARTS TO REPAIR THIS ITEM AND DOES NOT HAVE A ETA ON WHEN THEY WILL GET THEM, THERE ARE NO AFTERMARKET OPTIONS AVAILIBLE EITHER DUE TO THE RATE OF FAILURE. GM PART# 12633613

01/24/2020
Components: ELECTRICAL SYSTEM
Incident Date: 01/22/2020
Crash: No
Fire: No
Vehicle Identification Number: 1G1125S37EU******
Summary

SIDE DETECTION LIGHTS DON'T WORK AND FOLLOWED ALL THE IDEAS TO MAKE THEM WORK OTHER THAN REPLACING THEM.WAS GOING DOWN THE ROUND AND WAS GOING TO MAKE A TURN AND THE LIGHTS WEREN'T WORKING. THE NEXT TIME THEY WORK ,NOW THERE OUT COMPLETELY.

01/24/2020
Components: ELECTRICAL SYSTEM
Incident Date: 01/24/2020
Crash: No
Fire: No
Vehicle Identification Number: 2G1125S34E9******
Summary

WHILE DRIVING IN TOWN- SIDE DETECTION MESSAGE APPEARS ON DASH. LEFT SIDE DETECTION INDICATOR STAYS ON. VEHICLE TAKEN TO DEALERSHIP FOR SERVICE. SERVICE TECHNICIAN INFORMS ME THE DETECTION MODULE IS CORRODED, LIKELY FROM MOISTURE. THE STATEMENT READS TWO "MISCELLANEOUS BODY ELECTRICAL- REPAIR" RECOMMENDATIONS TOTALLING $1104.91. I CAN NOT AFFORD THIS. I ASK IF WE CAN DISABLE OR TURN OFF THE SENSOR AND I AM TOLD NO. I ASK IF NEGLECTING TO REPLACE THE CORRODED MODULE CAN CAUSE FURTHER DISRUPTIONS WITH THE VEHICLE, INCLUDING SAFETY SYSTEMS, AND I AM TOLD YES, IT CAN. THIS IS OUTRAGEOUS. THE MODULE SHOULD NEVER BE MADE IN A WAY WHERE IT IS SUSCEPTIBLE TO WATER DAMAGE, ESPECIALLY GIVEN ITS PLACEMENT IN THE REAR BUMPER. THIS IS NEGLIGENT DESIGN AND COMPLETE DISREGARD FOR SAFETY, THE USER, OR THE PRODUCT. I HOPE I HAVENT LEFT ANYTHING IMPORTANT OUT. I AM TRYING TO BE FACTUAL AND KEEP MY FRUSTRATION ASIDE.

01/23/2020
Components: ELECTRONIC STABILITY CONTROL,SERVICE BRAKES
Incident Date: 01/23/2020
Crash: No
Fire: No
Vehicle Identification Number: 2G1125S32E9******
Summary

STABILITRAK SERVICE NOTIFICATION ON DASH APPEARED ALONG WITH LOST POWER STEERING, ABS LIGHT AND TRACTION CONTROL LIGHT ON.

01/22/2020
Components: ENGINE
Incident Date: 01/09/2018
Crash: No
Fire: No
Vehicle Identification Number: 1G1155S37EU******
Summary

TL* THE CONTACT OWNS A 2014 CHEVROLET IMPALA. THE CONTACT STATED THAT AT 81,000 MILES, THE CATALYTIC CONVERTER FRACTURED AND WAS REPLACED AT PATRIOT CHEVROLET BUICK GMC DEALER, (4401 FORT CAMPBELL BLVD, HOPKINSVILLE, KY 42240, (270) 886-1207) HOWEVER, THE FAILURE RECURRED. THE CONTACT STATED THAT WHILE DRIVING THERE WAS A LOUD NOISED COMING FROM THE MOTOR AND EXHAUST FUMES ENTERED INTO THE CABIN OF THE VEHICLE. THE CONTACT STATED THAT HER HUSBAND NOTICED THE CATALYTIC CONVERTER WAS FRACTURED. THE SAME DEALER WAS CONTACTED AND THE VEHICLE WAS TAKEN TO THE SAME DEALER. THE CONTACT WAS INFORMED THAT THE VEHICLE WAS NO LONGER UNDER WARRANTY. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE CONTACT WAS THEN REFERRED TO A GMC DEALER FOR A DIAGNOSTIC TEST. A CASE WAS FILED BY THE MANUFACTURER. THE VEHICLE WAS TAKEN THE AN INDEPENDENT MECHANIC AND THE VEHICLE WAS REPAIRED. THE FAILURE MILEAGE WAS 121,000.

01/14/2020
Components: ELECTRONIC STABILITY CONTROL,SERVICE BRAKES
Incident Date: 01/06/2020
Crash: No
Fire: No
Vehicle Identification Number: 2G1115SL2E9******
Summary

I HAVE A TRACTION CONTROL LIGHT ON, ALSO THE ABS LIGHT IS ON, AND I GET A STABILITRACK WARNING.

01/08/2020
Components: STEERING
Incident Date: 05/22/2018
Crash: No
Fire: No
Vehicle Identification Number: 1G1125S33EU******
Summary

THE POWER STEERING FAILED ON A INTERSTATE RAMP, I PULLED TO THE SIDE AND RESTARTED THE CAR AND IT WORKED AGAIN. IT FAILED TWO MORE TIMES ON THE DRIVE HOME AND TWICE WHILE DRIVING TO THE DEALERSHIP. THE CAR HAD 11035 MILES AND WAS 40 MONTHS OLD. I HAD TO PAY $3051 TO HAVE THE POWER STEERING RACK REPLACED.

01/08/2020
Components: POWER TRAIN,UNKNOWN OR OTHER,ENGINE
Incident Date: 10/15/2019
Crash: No
Fire: No
Vehicle Identification Number: 2G11Y5SL9E9******
Summary

THE CHECK ENGINE LIGHT IN THE VEHICLE CAME ON AND THE VEHICLE BEGAN TO LOSE POWER AND THEN REGAIN POWER WHILE ACCELERATING AND ALSO WHILE STILL IN MOTION EVEN WHILE NOT CURRENTLY ACCELERATING. THE PROBLEM WAS DIAGNOSED BY THE CHEVY DEALERSHIP AND IT WAS DETERMINED THAT A ROCKER ARM NEEDED TO BE REPLACED. THE PART (#12633613) IS NOT AVAILABLE AND THERE IS NO ESTIMATED TIME PER GM WHEN IT WILL BE AVAILABLE AGAIN. MY VEHICLE HAS NOT BEEN SAFE TO DRIVE AND SITTING AT THE DEALERSHIP SINCE OCTOBER 15TH 2019, IT IS CURRENTLY JANUARY 8TH 2020. THIS PART IS AN ISSUE FOR ALL 2014 AND 2015 IMPALA AND MALIBU VEHICLES WITH THE ENGINE TYPE IN THE 2014 IMPALA LS. THE DEALERSHIP HAS REFERRED TO THE GM PART AS BEING DEFECTIVE YET GM HAS NOT ISSUED A RECALL. GM REFUSES TO PROVIDE ANY INFORMATION REGARDING THE PART AND WILL NOT EVEN CONFIRM IF IT WILL EVER BE PRODUCED AGAIN. THIS ISSUE IS EFFECTING THOUSANDS OF VEHICLES AND GM'S FAILURE TO ADDRESS THIS ISSUE IS LEAVING THE OWNERS OF THE AFFECTED VEHICLES DRIVING UNSAFE VEHICLES. GM NEEDS TO ISSUE A RECALL OR MANUFACTURE MORE OF THE PART IF IT IS SIMPLY A PRODUCTION ISSUE (WHICH THEY WILL NOT CONFIRM OR DENY).

01/02/2020
Components: ELECTRICAL SYSTEM
Incident Date: 12/27/2019
Crash: No
Fire: No
Vehicle Identification Number: 1G1155S34EU******
Summary

TL* THE CONTACT OWNS A 2014 CHEVROLET IMPALA. WHILE DRIVING 70 MPH, ALL THE INSTRUMENT CLUSTER WARNING INDICATORS BECAME INOPERABLE AND THE VEHICLE FAILED TO TURN OFF. THE CONTACT HAD TO DISCONNECT THE BATTERY TO TURN OFF THE VEHICLE. THE VEHICLE WAS TOWED TO FELDMAN CHEVROLET OF LANSING (2801 E MICHIGAN AVE, LANSING, MI 48912, (517) 489-4858) WHERE IT WAS DIAGNOSED THAT THE SAFETY SENSORS WERE INOPERABLE AND THERE WAS WATER INTRUSION IN THE SIDE SENSOR MODULE. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS CONTACTED AND DID NOT ASSIST. THE FAILURE MILEAGE WAS 130,000.

01/02/2020
Components: SEAT BELTS,SEATS,UNKNOWN OR OTHER
Incident Date: 10/20/2019
Crash: No
Fire: No
Vehicle Identification Number: 2G1115SL9E9******
Summary

WATER LEAK FORMING MOLD THROUGHOUT CAR. DEALER REFUSED TO CHECK VEHICLE. HEALTH HAZARD. VARIOUS COMPLAINTS OF THE SAME ISSUE ON MAKE OF CAR. STANDING WATER IN TRUNK.

12/18/2019
Components: ELECTRICAL SYSTEM,AIR BAGS
Incident Date: 12/15/2019
Crash: No
Fire: No
Vehicle Identification Number: 2G1155S34E9******
Summary

TL* THE CONTACT OWNS A 2014 CHEVROLET IMPALA. THE CONTACT STATED THAT THE AIR BAG AND SERVICE AIR BAG WARNING INDICATORS ILLUMINATED. ALSO, THE VEHICLE EXHIBITED DIFFICULTY STARTING AND EXPERIENCED ELECTRICAL SYSTEM FAILURE. THE CONTACT STATED THAT THE INSTRUMENTAL PANEL DARKENED, THE RPMS PROVIDED INCORRECT READINGS, AND THE TURN SIGNALS FAILED TO WORK. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC WHO REPLACED THE BATTERY AND THE ALTERNATOR; HOWEVER, THE REPAIR DID NOT CORRECT THE FAILURES. THE CONTACT STATED THAT THE VEHICLE HAD FRONT VENTED HEATED SEATS AND SHOULD BE INCLUDED IN NHTSA CAMPAIGN NUMBERS 15V465000 (AIR BAGS). THE MANUFACTURER WAS CONTACTED AND STATED THAT THE VIN WAS NOT INCLUDED IN THE RECALL. THE DEALER WAS NOT CONTACTED. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE FAILURE MILEAGE WAS 103,000.

12/17/2019
Components: STEERING
Incident Date: 05/20/2019
Crash: No
Fire: No
Vehicle Identification Number: 2G1125S37E9******
Summary

TL* THE CONTACT OWNS A 2014 CHEVROLET IMPALA. THE CONTACT STATED THAT THE POWER STEERING FAILED WHILE MAKING A TURN. IN ADDITION, THE SERVICE POWER STEERING INDICATOR ILLUMINATED. THE CONTACT CALLED RICHARD LUCAS CHEVROLET AT 732-634-0100 (LOCATED AT 1077 U S 1, WOODBRIDGE TOWNSHIP, NJ 07001) AND WAS INFORMED THAT THERE WAS NO RECALL. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE AND STATED THAT THERE WAS NO RECALL. THE VEHICLE WAS NOT REPAIRED. THE FAILURE MILEAGE WAS APPROXIMATELY 38,000. *TR

12/16/2019
Components: ELECTRICAL SYSTEM,UNKNOWN OR OTHER
Incident Date: 10/21/2018
Crash: No
Fire: No
Vehicle Identification Number: 1G1115SL6EU******
Summary

MY CAR WON'T WORK AT ALL HALF OF THE TIME. MOSTLY ALL ELECTRICITY STOPS IN THE VEHICLE. THE BATTERY IS 2 YEARS OLD. SOMETIMES ELECTRIC WILL WORK AND STILL WON'T START. I HAVE BEEN TOLD THERE'S SOME KIND OF ELECTRICAL PROBLEM IN MY CAR AND THAT THERE IS A RECALL ON THAT BUT FOR WHATEVER REASON IT SAYS THAT IT'S NOT FOR MY VIN NUMBER. I THINK MY ELECTRICAL HAS A PROBLEM IT'S BEEN GOING ON FOR WELL OVER A YEAR NOW AND I HAVE TO JUMP MY CAR A LOT.

12/11/2019
Components: STRUCTURE
Incident Date: 12/12/2018
Crash: No
Fire: No
Vehicle Identification Number: 1G1155S33EU******
Summary

THE REAR TAIL LIGHTS ARE LEAKING WATER WHEN IT RAINS OR GOING THROUGH A CAR WASH.

12/07/2019
Components: STEERING,AIR BAGS,WHEELS
Incident Date: 10/12/2019
Crash: Yes
Fire: No
Vehicle Identification Number: 2G1155S31E9******
Summary

I WAS DRIVING ON A RESIDENTIAL STREET, GOING NO MORE THAN 25 MPH WITH MY TWO TWO YEAR OLDS IN THEIR CAR SEATS BEHIND ME. SUDDENLY AND SIMULTANEOUSLY, ALL FOUR OF THE SIDE AIRBAGS DEPLOYED (FRONT AND BACK), KNOCKING MY GIRLS SEATS TOGETHER, THE FRONT RIGHT SIDE OF THE CAR DROPPED DOWN AND STARTED GRINDING ON THE WHEEL. I WAS ABLE TO PULL OFF TO THE SIDE OF THE ROAD THANKFULLY. I TURNED THE CAR OFF, AND WHEN I GOT OUT TO LOOK AT THE FRONT, THE CAR DOOR SHUT, AND FOR THE FIRST TIME, AUTOMATICALLY LOCKED ME OUT, MY KIDS INSIDE, WITH ITS OWN KEY AND MY PURSE AS WELL.

12/03/2019
Components: STEERING,ELECTRICAL SYSTEM,ELECTRONIC STABILITY CONTROL
Incident Date: 12/03/2019
Crash: No
Fire: No
Vehicle Identification Number: 1G1125S31EU******
Summary

WHEN DRIVING THE WARNING SENSOR CAME ON ON SAYING POWER STEERING AND STAB TRACK PROBLEM. I WAS ON THE HIGHWAY AND CAME INCHES FROM AN ACCIDENT. MY STEERING WAS NOT NORMAL AND FOUND IT VERY HARD TO STEER AROUND CAR IN FRONT OF ME THAT SLAMMED ON BREAKS. THEN I PULLED OVER TO SEE WHAT WAS WRONG AND GOT WARNING THAT FRONT CAMERA WASN'T WORKING...I DON'T HAVE A FRONT CAMERA! THEN WHEN I BACKED OUT OF THAT DRIVEWAY IT GAVE WARNING THAT MY REAR CAMERA WARNING SENSORS WERE NOT WORKING. I'M AFRAID TO DRIVE MY CAR.

12/02/2019
Components: UNKNOWN OR OTHER,VISIBILITY/WIPER
Incident Date: 11/13/2019
Crash: No
Fire: No
Vehicle Identification Number: 2G1155S31E9******
Summary

WHILE OPENING THE SUNROOF THE SUNSHADE DISLODGED FROM SLIDER CAUSING THE COPPER METAL RETRACTABLE PIECE TO SNAP LOUDLY AND HIT ME IN THE HEAD ASIDE FROM SCARING ME NEAR DEATH AS I WAS DRIVING DOWN THE HIGHWAY. THE SUNSHADE NOW SAGS BLOCKING THE VISIBILITY OF THE REARVIEW MIRROR AS WELL THE SUNROOF WILL NOT WORK AS THE SUNSHADE CAN'T OPEN.

12/02/2019
Components: ELECTRICAL SYSTEM,EXTERIOR LIGHTING,AIR BAGS
Incident Date: 12/02/2019
Crash: No
Fire: No
Vehicle Identification Number: 2G1125S36E9******
Summary

SIDE SECTION DOESN'T WORK LIGHT ON MIRROR IS CONSTANTLY ON TODAY EVERY LIGHT ON THE DASH WAS ON THE HEADLIGHTS WERE FLASHING ON AND OFF WHILE DRIVING DOWN THE ROAD NONE OF THE GAUGES WORKED NO HEATER CONTROLS OR HEAT WAS NOT WORKING THE AIR BAG LIGHT IS ON ALL SERVICE REMINDERS CAME UP ON THE DISPLAY THE RADIO ALSO DOESN'T WORK TRACTION CONTROL AND STABILITRAC DOESN'T WORK!! AIR BAGS AND HEADLIGHTS NOT WORKING PROPERLY IS MY BIGGEST SAFETY CONCERN!! THE CAR DID THIS STATIONARY AND ALSO DRIVING DOWN THE ROAD!

12/01/2019
Components: STEERING,ELECTRICAL SYSTEM,ELECTRONIC STABILITY CONTROL
Incident Date: 12/01/2019
Crash: No
Fire: No
Vehicle Identification Number: 2G1155S39E9******
Summary

BOUGHT CAR ABOUT 6 MONTHS AGO HAD 52,000 MILES ON IT SEEMED TO BE A DECENT CAR UNTIL TODAY DEC 1, 2019 DRIVING ON THE HIGHWAY AT ABOUT 70 MILES AN HOUR WITH ICE COVERED ROADS POWER STEERING WENT OUT , AND STABILITRAK, A LONG WITH ABS ALL AT ONCE AND PROMPTED SERVICE LIGHTS IN DASH AND INFO SCREEN POWER STEERING WAS SO STIFF I COULD BARELY TURN OR CONTROL CAR AND ALMOST SLAMMED INTO MEDIAN LUCKILY NOT HITTING ANOTHER VEHICLE DROVE TO NEAREST EXIT AND TURNED CAR OFF TURNED BACK ON AFTER ABOUT 7 MIN AND STILL SAME THINGS IN DASH THANKFULLY THIS DIDN'T END WORSE MY CAR CAN NOW BARELY STEER AND SERVICE LIGHTS ARE ON GOING TO TRY TO SEE ABOUT TALKING TO SOMEONE AT DEALERSHIP TOMMARO IT SEEMS A LOT OF PEOPLE ARE HAVING THIS PROBLEM WITH THIS CAR

11/23/2019
Components: AIR BAGS
Incident Date: 11/20/2019
Crash: No
Fire: No
Vehicle Identification Number: 2G1WB5E38E1******
Summary

LIGHT ON AIR BAG

11/11/2019
Components: UNKNOWN OR OTHER
Incident Date: 10/12/2019
Crash: Yes
Fire: No
Vehicle Identification Number: 2G1155S31E9******
Summary

I WAS TRAVELING FORWARD GOING ABOUT 25 MPH ON A RESIDENTIAL STREET WHEN SUDDENLY, AFTER GOING OVER A DIP, THE VEHICLE SEEMED TO DROP ON THE FRONT RIGHT HAND SIDE. SIMULTANEOUSLY, THE SIDE AIRBAGS (BOTH FRONT AND BACK) DEPLOYED. I COMPLETELY LOST CONTROL OF THE VEHICLE, BUT LUCKILY WAS ABLE TO COME TO A STOP ON THE SIDE OF THE ROAD. THE VEHICLE WAS UNABLE TO BE DRIVEN AWAY FROM THE ACCIDENT. WHEN I LOOKED AT MY FRONT TIRES THEY WERE NO LONGER TURNED THE SAME DIRECTION BUT THERE WAS NO NOTICEABLE DAMAGE TO THE FRONT END, TIRES, OR RIMS AT ALL. THE ONLY SYMPTOM THAT COMES TO MIND BEFORE THIS INCIDENT HAPPENING WAS THE FRONT RIGHT LOW PRESSURE TIRE LIGHT WOULD TURN ON. I WOULD PUT AIR IN IT, AND FIGURED I MUST HAVE RAN OVER A NAIL AND HAD A SLOW LEAK. DUE TO HOW VIOLENT THE ACCIDENT FELT GOING ONLY 25 MPH, IT MAKES ME WONDER IF THIS HAS HAPPENED BEFORE TO OTHER PEOPLE. IF I'D BEEN GOING 50 MPH OR MORE IT WOULD HAVE MOST DEFINITELY ROLLED, DAMAGING THE VEHICLE TO THE POINT OF NOT BEING ABLE TO REALLY IDENTIFY THE ROOT CAUSE. PLEASE LOOK INTO THIS. IT IS VERY DISTURBING.*DT *TR*JB*JB

11/07/2019
Components: EXTERIOR LIGHTING,VEHICLE SPEED CONTROL,ELECTRONIC STABILITY CONTROL
Incident Date: 11/02/2019
Crash: No
Fire: No
Vehicle Identification Number: 2G1115SL7E9******
Summary

THE BRAKE LIGHT IN THE WINDOW FLASHES ON AND OFF ALL THE TIME AND EVEN WHEN CAR IS PARKED AND SHUT OFF IT FLASHES AND WHEN IT IS IN MOTION. THE CRUISE CONTROL WILL NOT WORK AND DEVICE STABILITY TRACTION CONTROL WARNING IS ON AND SAYS IT NEEDS TO BE SERVICED. VEHICLE ONLY HAS 28000 MILES ON IT.

11/04/2019
Components: ELECTRICAL SYSTEM
Incident Date: 11/04/2019
Crash: No
Fire: No
Vehicle Identification Number: 1G1125S38EU******
Summary

MY SIDE DETECTION SYSTEM IS MALFUNCTIONING AND CAUSING ALL MY OTHER ELECTRICAL SYSTEM ACT UP.

10/31/2019
Components: STEERING
Incident Date: 10/03/2019
Crash: No
Fire: No
Vehicle Identification Number: 2G1WC5E36E1******
Summary

4 TIMES WHILE DRIVING SLOW I HAVE LOST POWER STEERING, IT DOES COME BACK FAIRLY QUICKLY. I SEE A RECALL FOR A 2014 IMPALA THAT COVERS MY ISSUES EXACTLY, BUT WAS TOLD MY IMPALA IS NOT PART OF THE RECALL?

10/30/2019
Components: ELECTRICAL SYSTEM
Incident Date: 10/28/2019
Crash: No
Fire: No
Vehicle Identification Number: 2G1155S31E9******
Summary

THE CAR HAS INTERMITTENT VARIOUS ELECTRICAL PROBLEMS. IT WILL RUN FINE AND THEN THE NEXT TIME THE KEY FOB WONT OPEN THE DOOR, NO INTERIOR LIGHTS, IT WONT START...ABSOLUTELY NO POWER TO ANYTHING IN THE CAR. IT IS AS IF THE ENTIRE BATTERY WAS REMOVED. THEN LATER, IT WILL START RIGHT UP. TRYING TO JUMP START IT DOES NOTHING.THIS HAS LEFT ME COMPLETELY STRANDED SEVERAL TIMES. I HAVE HAD THE CAR TOWED 3 TIMES. BUT EACH TIME WHEN I GET IT TO THE MECHANIC, IT STARTS RIGHT UP. OTHER TIMES, THE CAR RUNS FINE BUT THE DOOR LOCKS WILL UNLOCK AND LOCK ON THEIR OWN RAPIDLY OVER AND OVER. THIS USUALLY HAPPENS WHILE SITTING WITH THE CAR ON AND IN PARK. OTHER TIMES WHEN TRYING TO PULL INTO TRAFFIC, THE ENGINE SPUTTERS, THE RADIO DISPLAY FLASHES ON AND OFF, AND THE AC BLOWER CUTS OUT ALL AT THE SAME TIME. THIS IS DANGEROUS BECAUSE THE SPUTTERING STALLS THE ACCELERATION WHILE PULLING INTO TRAFFIC. OTHER TIMES JUST THE RADIO AND THE DISPLAY WILL GO OFF - SOMETIMES FOR DAYS & SOMETIMES JUST A FEW MINUTES, BUT EVERYTHING ELSE WORKS FINE. OTHER TIMES THE SPEEDOMETER WILL COMPLETELY STOP WORKING AND THE GAS GAGE REGISTERS NOTHING. THIS HAS HAPPENED ON THE INTERSTATE ON LONG DRIVES SO THAT I CAN'T TELL HOW FAST I AM GOING OR WHETHER I HAVE ENOUGH GAS. IT WILL THEN START BACK UP, BUT MAY BE DAYS LATER. I TOOK IT IN TO BE FIXED. THEY TOOK THE COMPUTER OUT FROM UNDER THE REAR WHEEL WELL AND SHOWED ME THAT IT WAS COMPLETELY CORRODED. I DROVE THE CAR WITHOUT A COMPUTER FOR 8 MONTHS BUT BECAUSE OF THE SAME PROBLEMS CONTINUING, I TOOK IT BACK IN AND THEY SAID I NEEDED A NEW COMPUTER. THE CAR HAD TOO MANY MILES FOR THIS TO BE COVERED SO I PAID OVER $1500 FOR THIS TO BE FIXED. NOW IT IS 3 WEEKS AFTER GETTING THE NEW COMPUTER INSTALLED. ALL OF THE PROBLEMS HAVE CONTINUED. AND AGAIN TODAY, I WAS STRANDED WHEN I WENT OUT AFTER WORK AND FOUND IT DEAD AGAIN. IT IS BACK IN THE DEALER AGAIN.

10/27/2019
Components: EXTERIOR LIGHTING
Incident Date: 10/26/2019
Crash: No
Fire: No
Vehicle Identification Number: 2G1125S30E9******
Summary

THE HEADLIGHTS ARE SO DIM THAT I CAN DRIVE WITH THE HIGH BEAMS ON AND ON COMING VEHICLES EVER FLASH THEIR HEADLIGHTS HIGH BEAM ARE AS BRIGHT AS THE LOW BEAMS SHOULD BE. THIS IS EXTREMELY DANGEROUS WITH THIS POOR LIGHTING. THERE NEEDS TO BE A RECALL, CHECKING THE INTERNET THERE HAVE BEEN OTHER COMPLAINTS FILE WITH NHTSA

10/25/2019
Components: ELECTRICAL SYSTEM
Incident Date: 10/11/2019
Crash: No
Fire: No
Vehicle Identification Number: 2G1WB5E30E1******
Summary

TL* THE CONTACT OWNS A 2014 CHEVROLET IMPALA. WHEN THE VEHICLE WAS STARTED, ALL THE WARNING INDICATORS ILLUMINATED ON THE INSTRUMENT PANEL. THE CONTACT TOOK THE VEHICLE TO AN INDEPENDENT MECHANIC AND WAS INFORMED THAT THE PASSENGER SIDE HUB SENSOR NEEDED TO BE REPLACED. THE CONTACT WAS GIVEN AN ESTIMATE FOR THE REPAIRS. THE MANUFACTURER WAS NOTIFIED AND DID NOT ASSIST BECAUSE THE VEHICLE WAS OUT OF WARRANTY. THE DEALER WAS NOT CONTACTED. THE VEHICLE HAD NOT BEEN REPAIRED. THE FAILURE MILEAGE WAS 89,926.

10/24/2019
Components: UNKNOWN OR OTHER
Incident Date: 04/01/2018
Crash: No
Fire: No
Vehicle Identification Number: 1G1155S33EU******
Summary

WE BOUGHT OUR 2014 CHEVY IMPALA LTZ MARCH 2018. THE BACK TRUNK AREA WHERE SPARE TIRE IS HAS FILLED WITH WATER MULTIPLE TIMES LEADING TO MOLD WE HAVE BREATHED IN. WE HAVE TO KEEP CLEANING AND EMPTYING WATER OUT TO TRY AND KILL THE MOLD. THIS IS AWFUL. WE ARE NOT THE ONLY ONES MANY COMPLAINTS WITH BAD TAIL LIGHT GASKETS. THIS SHOULD BE A RECALL!!! GM SHOULD HAVE TO REPLACE AT NO COST TO THE CONSUMER. MOLD IS DANGEROUS AND CAN BE DEADLY.

10/11/2019
Components: STEERING
Incident Date: 10/10/2019
Crash: No
Fire: No
Vehicle Identification Number: 2G1125S30E9******
Summary

WHILE DRIVING DOWN THE ROAD I NOTICED THAT THE POWER STEERING DRIVE WITH CAUTION, STABILTRACK, AND ABS WARNINGS WAS ON THE DASHBOARD. IT BECAME A LITTLE MORE DIFFICULT TO STEER. WHEN I GOT HOME I TURN IT OFF AND LET IT SET FOR A FEW MINUTES AND TURN IT BACK ON, STILL DISPLAYED WARNING. I CALLED KOOL CHEVROLET AND THEY TOLD ME TO BRING IT IN THE NEXT MORNING. THEY DETERMINED THE REAR HUB WAS CRACKED. AFTER THE $495.14, IT SEEMS TO WORK LIKE USUAL. MY CAR HAS LESS THAN 60,000 MILES ON IT. I HAVE SEEN THAT THIS WAS AN ISSUE WITH OTHER 2014 IMPALA'S, IT SHOULD BE A RECALL.

10/04/2019
Components: ELECTRICAL SYSTEM
Incident Date: 10/04/2019
Crash: No
Fire: No
Vehicle Identification Number: 1G1155S38EU******
Summary

I RECEIVED A RECALL LETTER FOR THE SIDE BLIND ZONE ALERT MESSAGE ON MY IMPALA AND I DID NOT UNDERSTAND THE WORDING IN THE LETTER "OF IT BEING COVERED WITHIN 6 YEARS OF THE DATE YOUR VEHICLE WAS ORIGINALLY PLACED IN SERVICE." I THOUGHT IT MEANT IT COULDN'T BE OLDER THAN 6 YEARS OLD BUT WASN'T SURE WHAT PLACED IN SERVICE MEANT AND ALSO NOT HAVE OVER 80,000 MILES ON IT. MY VEHICLE HAS ALMOST 26,000 AND MY DATE WAS SEPTEMBER 13 PER THE LOCAL DEALERSHIP, SO WHEN I CALLED TO MAKE AN APPOINTMENT THEY TOLD ME IT WAS NOT COVERED ANYMORE. I HAD AN APPOINTMENT IN AUGUST BUT HAD TO CANCEL IT AS MY MOM WAS JUST PUT INTO HOSPICE AT THAT POINT. YOU WOULD THINK THEY WOULD PUT IN THE LETTER MY DATE OF ORIGINALLY PLACED IN SERVICE BUT IT WOULD MAKE IT A LOT EASIER TO UNDERSTAND. I AM HOPING THAT I CAN STILL HAVE IT FIXED AND NOT HAVE TO PAY FOR SOMETHING THAT GM MADE INCORRECTLY. MY SIDE BLIND ALERT COMES ON EVERY TIME I TURN MY CAR ON AND DOESN'T WORK IN THE RAIN WHEN I AM DRIVING. I THOUGHT THIS FEATURE WAS TO HELP PEOPLE BE MORE SAFE ON THE ROAD AND LESSEN CRASHES BUT IT SEEMS TO BE ABOUT MONEY FOR GM OR ELSE THEY WOULD FIX IT. I PAID A LOT OF MONEY FOR MY IMPALA AND ITS SPECIAL FEATURES AND THOUGH I KNOW THINGS WILL NEED TO BE FIXED, I SHOULDN'T HAVE TO PAY FOR GM'S MISTAKE WHEN MANUFACTURING THE VEHICLE. THANK YOU.

10/03/2019
Components: ENGINE
Incident Date: 09/30/2019
Crash: No
Fire: No
Vehicle Identification Number: 2G11Y5SL6E9******
Summary

I WAS DRIVING IN HIGHWAY TRAFFIC WHEN THE CAR'S ENGINE POWER SHUT OFF, COULDN'T RESTART FOR SEVERAL ATTEMPTS. CALLED 911 AS A DISABLED VEHICLE IN CENTER OF HIGHWAY. STABILITYTRAK AND REDUCED ENGINE POWER WARNING CAME ON AS WELL AS CHECK ENGINE LIGHT. BROUGHT TO DEALER, WAS TOLD MANIFOLD BOLTS WERE LOOSE AND BATTERY NEEDED REPLACEMENT. PAID DEALER $663. THE VERY NEXT MORNING SAME THING HAPPENED AGAIN 3 TIMES BEFORE I GOT TO THE DEALER. AFTER RESEARCHING I SEE THIS IS A COMMON PROBLEM THAT GM IS NOT ADDRESSING. THIS IS A DANGEROUS SITUATION WHEN ENGINE SHUTS DOWN ON THE MIDDLE OF 4 LANE HIGHWAY! IS SOMEONE GOING TO HAVE TO BE KILLED BEFORE GM RECALLS THROTTLE BODY/ ACCELERATOR PROBLEM?

09/30/2019
Components: ELECTRICAL SYSTEM,LANE DEPARTURE
Incident Date: 04/02/2019
Crash: No
Fire: No
Vehicle Identification Number: 1G1125S33EU******
Summary

TL* THE CONTACT OWNS A 2014 CHEVROLET IMPALA. THE CONTACT STATED THAT THE SIDE DETECTION MODULE ON THE DRIVER'S SIDE NO LONGER FUNCTIONED. AN UNKNOWN WARNING INDICATOR ALERTED THE CONTACT THAT THE SIDE DETECTION INDICATOR WAS NOT FUNCTIONING. THE CONTACT TOOK THE VEHICLE TO AN INDEPENDENT MECHANIC WHERE IT WAS DETERMINED THAT THE DRIVER'S SIDE MODULE WAS DEFECTIVE. THE MANUFACTURER AND DEALER WERE NOT NOTIFIED OF THE FAILURE. THE VEHICLE WAS NOT REPAIRED. THE FAILURE MILEAGE WAS 37,000.

09/27/2019
Components: ELECTRONIC STABILITY CONTROL
Incident Date: 08/26/2019
Crash: No
Fire: No
Vehicle Identification Number: 1G1125S35EU******
Summary

THEY RECENTLY HAD A RECALL FOR THE 2014 CHEVY IMPALA FOR THE BRAKES NOT DISENGAING THE ROTORS CAUSING NOT VERY GOOD DRIVABLE CONDTIONS, BUT WHEN I CALLED AND HAVE THEM MY GIN NUMBER IT SAYS MINE DOES NOT HAVE A RECALL BUT MY CAR IS DOING THE VERY EXACT THING. AND IT DOES THIS WHILE DRIVING AND LIKE IT STATED CAN CAUSE YOUR WHEEL TO BURN AND THAT'S WHAT HAPPEN TO MY CAR.

09/25/2019
Components: SEAT BELTS
Incident Date: 09/25/2019
Crash: No
Fire: No
Vehicle Identification Number: 2G1125S30E9******
Summary

THE OUTBOARD DRIVERS SEAT BELT TENSION CABLE FAILED AT THE POINT WHERE THE CABLE WAS CRIMPED (PHOTOS ATTACHED) WHICH APPEARS TO BE THE SAME FAILURE WHY OUR CHEVY TRAVERSE IS CURRENTLY BEING RECALLED, RECALL WAS ISSUED FIVE YEARS AGO AND COVERED 1.4 MILLION CHEVROLET TRAVERSE, BUICK ENCLAVE, GMC ACADIA AND SATURN OUTLOOK VEHICLES BUILT BETWEEN 2009 AND 2014. IN THIS CASE, THE SEATBELT SNAPPED WHILE THE BELT WAS BEING BUCKLED. THE CAR HAD NOT BEEN IN ANY ACCIDENT.

09/17/2019
Components: ELECTRONIC STABILITY CONTROL
Incident Date: 09/11/2019
Crash: No
Fire: No
Vehicle Identification Number: 2G1115SL6E9******
Summary

I'VE ONLY HAD THIS CAR FOR 7 MONTHS AND JUST A COUPLE DAYS AGO THE STABILITY LIGHT AND ENGINE LIGHT CAME ON AND IT FELT LIKE MY CAR WAS LOSING POWER. I PARKED AND LET IT SIT FOR A WHILE AND IT WAS FINE BUT THE NEXT DAY THE SAME THING

09/16/2019
Components: STEERING
Incident Date: 09/16/2019
Crash: No
Fire: No
Vehicle Identification Number: 2G1155S36E9******
Summary

TL* THE CONTACT'S WIFE OWNS A 2014 CHEVROLET IMPALA. WHILE DRIVING 25 MPH ON A RESIDENTIAL ROAD, THE POWER ASSIST WARNING INDICATOR ILLUMINATED AND THE STEERING WHEEL SEIZED. THE CONTACT MANAGED TO STEER THE VEHICLE AND THEN DROVE HOME. THE DEALER WAS NOT CONTACTED. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC WHO DIAGNOSED THAT THE STEERING MODULE NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE AND INFORMED THE CONTACT TO CALL NHTSA. THE FAILURE MILEAGE WAS APPROXIMATELY 70,000.

09/11/2019
Components: ELECTRICAL SYSTEM,AIR BAGS,ELECTRONIC STABILITY CONTROL
Incident Date: 01/01/2019
Crash: No
Fire: No
Vehicle Identification Number: 1G1155S3XEU******
Summary

I RECEIVED A RECALL LETTER FROM GM REGARDING AN ELECTRICAL RECALL ON MY 2014 CHEVY IMPALA 2014. THERE IS WATER DAMAGE IN SIDE DETECTION SENORS, WHICH ARE UNDERNEATH THE 2 BACK TIRES. WATER DAMAGE THAT HAS CAUSE ELECTRICAL ISSUES WITH EVERY ELECTRICAL PART OF THE CAR. SPEEDOMETER GOES OFF WHILE DRIVING LIGHTS GO OFF AND ON WHILE DRIVING. SENSORS ARE BEEPING WHILE DRIVING RADIO GETS LOUD TURNS OFF AND ON ON ITS OWN. AIRBAG WARNINGS WHILE DRIVING, BATTERY SHUTS DOWN. ITS A MESS.

09/05/2019
Components: ELECTRICAL SYSTEM
Incident Date: 05/05/2019
Crash: No
Fire: No
Vehicle Identification Number: 2G1145SL8E9******
Summary

WE WERE DRIVING AND THE LIGHTS ALL DASH LIGHTS HEADLIGHTS AND MOTOR JUST CUT OUT WE WE WERE ALMOST REAR ENDED.WE FOUND OUT THE DRIVERS SIDE DETECTION IN THE REAR BUMPER WAS CORRODED AND SHORTING OUT THE ENTIRE ELECTRICAL SYSTEM.

09/02/2019
Components: ELECTRICAL SYSTEM,UNKNOWN OR OTHER
Incident Date: 08/27/2019
Crash: No
Fire: No
Vehicle Identification Number: 2G1155S39E9******
Summary

"SERVICE SIDE DETECTION" COMES ON THE DASH EVERYTIME THE CAR IS STARTED. RECENTLY I TRIED TO ENTER MY VEHICLE AND THE FOB DID NOT UNLOCK THE DOORS AFTER SEVERAL ATTEMPTS. ONCE IT DID, THE CAR WOULD NOT START. AFTER SEVERAL ATTEMPTS OF STARTING THE VEHICLE IT FINALLY WORKED, BUT THE GAUGES KEPT TURNING ON AND OFF EVEN WHILE THE CAR WAS IN MOTION AS WELL AS THE DOOR LOCKS. THIS IS THE FIRST TIME THIS HAS HAPPENED, BUT IT WAS QUITE CONCERNING WHILE DRIVING.

08/30/2019
Components: ENGINE
Incident Date: 08/21/2019
Crash: No
Fire: No
Vehicle Identification Number: 2G1115SL2E9******
Summary

TL* THE CONTACT OWNS A 2014 CHEVROLET IMPALA. WHILE DRIVING APPROXIMATELY 30 TO 35 MPH, THE VEHICLE STALLED WITHOUT WARNING. THE CONTACT WAS ABLE TO MOVE ONTO A SIDE STREET AND RESTARTED THE ENGINE. THE CONTACT TOOK THE VEHICLE TO AN UNKNOWN DEALER WHERE SEVERAL FAILURES WERE LOCATED. THE DEALER STATED THAT THE VEHICLE LOST COMMUNICATION WITH THE INSTRUMENT PANEL AND THE FOLLOWING CODES APPEARED: B101D ELECTRONIC CONTROL, UN150F LINBUS15, B1325 CONTROL MODULE POWER CIRCUIT, U0028 MOST BUS, U0140 LOST BODY CONTROL, 0184 LOST COMMUNICATION HVAC CONTROL, U15E1LINBUS1 LOST COMMUNICATION WITH DEVICE, AND AU2098 MOST CAPITAL COMMUNICATION ENABLE CIRCUIT. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOT CONTACTED. THE VEHICLE WAS NOT REPAIRED. THE APPROXIMATE FAILURE MILEAGE WAS 5,800.

08/27/2019
Components: STEERING,VEHICLE SPEED CONTROL,ELECTRONIC STABILITY CONTROL
Incident Date: 08/27/2019
Crash: No
Fire: No
Vehicle Identification Number: 1G1145SLXEU******
Summary

WHILE DRIVING ON CITY STREETS AND THE HIGHWAY, THE STABLITRAX LIGHTS COME ON THEN SERVICE INDICATORS DISPLAYS: SERVICE STABLITRAX, FRONT CAMERA, AND POWER STEERING. THE CAR SLOWS DOWN SIGNIFICANTLY AND THE POWER STEERING THEN LOCKS UP UNTIL YOU DISMISS ALL OF THE CODES. THEN YOU CAN HEAR A CLICKING THAT SOUNDS LIKE THE CAR IS TRYING TO RESTART. IT HAPPENS SPORADICALLY. I TOOK IT TO A SHOP AND HE STATED TO CHECK FOR RECALLS BECAUSE THERE HAVE BEEN QUITE A FEW IMPALAS BEING BROUGHT IN FOR THE SAME REASON. I CONTACTED CHEVY AND THEY STATED THAT THERE ARE NO KNOWN RECALLS FOR MY MAKE AND MODEL.

08/26/2019
Components: ELECTRICAL SYSTEM
Incident Date: 08/12/2019
Crash: No
Fire: No
Vehicle Identification Number: 1G1115SL5EU******
Summary

TL* THE CONTACT OWNS A 2014 CHEVROLET IMPALA. WHEN THE CONTACT ATTEMPTED TO START THE VEHICLE, IT SHOOK AND SHUT OFF. ALSO, THE CHECK ENGINE INDICATOR ILLUMINATED. ALSO, WHILE DRIVING VARIOUS SPEEDS, THE VEHICLE STALLED, SHUT OFF, AND THE CHECK ENGINE INDICATOR ILLUMINATED. THE CONTACT ASSOCIATED THE FAILURE WITH NHTSA CAMPAIGN NUMBER: 14V614000 (ELECTRICAL SYSTEM). THE CONTACT DROVE THE VEHICLE TO ROBERT WOODALL CHEVROLET, BUICK, GMC, CADILLAC (1063 RIVERSIDE DR, DANVILLE, VA 24540, 434-797-1411) AND WAS INFORMED THAT THE VEHICLE WAS NOT INCLUDED IN A RECALL. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE VEHICLE WAS NOT REPAIRED. THE FAILURE MILEAGE WAS UNKNOWN.

08/25/2019
Components: STEERING,ELECTRONIC STABILITY CONTROL
Incident Date: 08/24/2019
Crash: No
Fire: No
Vehicle Identification Number: 2G1155S32E9******
Summary

DRIVING CAR MADE RIGHT TURN AND LOST POWER STEERING. SERVICE INDICATOR TEXT APPEARED TO WARN ME. TRACK CONTROL AND STABITRACK WAS ALSO AFFECTED.

08/16/2019
Components: STEERING,SUSPENSION
Incident Date: 08/12/2019
Crash: No
Fire: No
Vehicle Identification Number: 1G1125S33EU******
Summary

TL* THE CONTACT OWNS A 2014 CHEVROLET IMPALA. WHILE DRIVING 60 MPH, THE CONTACT HEARD AN ABNORMAL DINGING NOISE. IN ADDITION, THE STABILITY CONTROL AND SERVICE POWER STEERING INDICATORS DISPLAYED. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC WHO STATED THAT THE HUB BEARING SENSOR NEEDED TO BE REPAIRED. THE VEHICLE WAS NOT REPAIRED. THE DEALER AND MANUFACTURER WERE NOT CONTACTED. THE FAILURE MILEAGE WAS 113,000.

08/16/2019
Components: STRUCTURE
Incident Date: 08/16/2019
Crash: No
Fire: No
Vehicle Identification Number: 2G1125S32E9******
Summary

WHILE DRIVING ON FREEWAY ABOUT 70 MPH TODAY ON WAY HOME I OPENED SUNROOF. AS NORMAL THE CLOTH SUNROOF RETRACTED AND SECONDS LATER THE ACTUAL GLASS ROOF OPENED. HALF WAY THOUGHT OPENING. THE CLOTH CAUGHT OR GOT STUCK AND I HEAR TEARING SOUNDS ALL AROUND MY HEAD. THE PLASTIC PIECE THAT HAS THE CLOTH COVER ATTACHED LOOKS LIKE THE ADHESIVE JUST GAVE OUT AND NOW THE CLOTH IS FLAPPING DOWN BLOCKING VIEW OF REAR OF CAR.

08/15/2019
Components: ELECTRICAL SYSTEM
Incident Date: 07/25/2019
Crash: No
Fire: No
Vehicle Identification Number: 2G11X5SL8E9******
Summary

CAR STALLS WHEN I TURN OFF THE A/C IN THE MIDDLE OF TRAFFIC SOMETIMES THIS STARTED A WEEK AFTER I PURCHASED THE VEHICLE I SPENT A LOT OF MONEY TRYING TO GET IT FIXED BY THE DEALER BUT IT STILL SHUTS DOWN

08/14/2019
Components: ELECTRICAL SYSTEM
Incident Date: 08/11/2018
Crash: No
Fire: No
Vehicle Identification Number: 2G1155S34E9******
Summary

BLIND SPOT SENSOR WENT OUT AND SENSORS ON DASH WENT TO FRITZ

08/14/2019
Components: ENGINE
Incident Date: 05/10/2019
Crash: No
Fire: No
Vehicle Identification Number: 2G1WB5E39E1******
Summary

TL* THE CONTACT OWNS A 2014 CHEVROLET IMPALA. THE CONTACT HEARD CLICKING NOISES COMING FROM THE FRONT END OF THE VEHICLE. THE CONTACT STATED THAT THE NOISE GREW LOUDER WHEN THE VEHICLE WAS AT A STOP AND WHEN THE ENGINE WAS STARTED. THERE WAS NO WARNING INDICATOR ILLUMINATED. THE DEALER AND MANUFACTURER WERE NOT CONTACTED. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE FAILURE MILEAGE WAS UNKNOWN.

08/14/2019
Components: FUEL SYSTEM, GASOLINE,ENGINE
Incident Date: 06/01/2019
Crash: No
Fire: No
Vehicle Identification Number: 2G11Y5SL8E9******
Summary

TL* THE CONTACT OWNS A 2014 CHEVROLET IMPALA. WHILE DRIVING VARIOUS SPEEDS, THE VEHICLE SUDDENLY DECELERATED AND THE VEHICLE WOULD NOT PROPERLY ACCELERATE. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC WHO DIAGNOSED THAT THE ROCKER ARM AND FUEL INJECTION WERE FAULTY AND NEEDED TO BE REPLACED; HOWEVER, THE PARTS WERE NOT AVAILABLE FROM THE MANUFACTURER. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE LOCAL DEALER WAS NOT NOTIFIED. THE FAILURE MILEAGE WAS 54,000.

08/13/2019
Components: ELECTRICAL SYSTEM,ELECTRONIC STABILITY CONTROL
Incident Date: 09/15/2018
Crash: No
Fire: No
Vehicle Identification Number: 1G1125S38EU******
Summary

TAKATA RECALL. STABLINK FIRST CAME ON MY CAR WHEN DRIVING ON A CITY ROAD IT WAS SHAKING DID NOT WANT TO PICK UP SPEED. HAD THAT FIXED, THEN 9/2018 MY SIDE BLINDERS STARTED MALFUNCTIONING WOULD COME ON AND OFF. AT TIMES ONE WOULD JUST STAY ON EVEN WHEN THE CAR WAS OFF. RECEIVED A LETTER 4/2019 ABOUT EXTENDED WARRANTY ON THIS BUT ONLY GOOD FOR 80,000 MILES. MY CAR HAS 98,000 MILES. SO HERE I AM STUCK TO HAVE TO PAY OUT OF POCKET.

08/13/2019
Components: ELECTRICAL SYSTEM,LANE DEPARTURE
Incident Date: 05/01/2019
Crash: No
Fire: No
Vehicle Identification Number: 2G1155S33E9******
Summary

TL* THE CONTACT OWNS A 2014 CHEVROLET IMPALA. THE CONTACT STATED THAT THE SIDE DETECTION MODULE FAILED TO OPERATE PROPERLY WHILE DRIVING. THE CONTACT DROVE TO JOE HOLLAND CHEVROLET & IMPORTS (210 MACCORKLE AVE SW, SOUTH CHARLESTON, WV 25303, 304-744-1561) TO HAVE THE FAILURE REPAIRED. THE DEALER INFORMED THE CONTACT THAT THE PARTS WERE NOT AVAILABLE AND WERE ON BACKORDER. THE MANUFACTURER WAS CONTACTED AND PROVIDED A CASE NUMBER. THE VEHICLE REMAINED AT THE DEALER AND HAD NOT BEEN REPAIRED. THE FAILURE MILEAGE WAS 85,000.

08/10/2019
Components: STEERING,ELECTRICAL SYSTEM,ELECTRONIC STABILITY CONTROL
Incident Date: 08/08/2019
Crash: No
Fire: No
Vehicle Identification Number: 1G1125S37EU******
Summary

STARTED MY VEHICLE AND POWER STEERING WARNING CAME ON, DISMISSED IT, STABILITY CONTROL WARNING APPEARED, DISMISSED IT, TRACTION CONTROL LIGHT AND ABS LIGHT REMAINED ON. THIS OCCURRED WHEN LEAVING A FRIEND'S DRIVEWAY AND DRIVING ONTO A COUNTY ROAD. THE POWER STEERING WAS INOPERATIVE! TOOK VEHICLE TO REPAIR SHOP. MECHANIC FOUND LEFT REAR WHEEL SPEED SENSOR RING BROKEN. THIS SHOULD NOT HAPPEN! THERE ARE 50215 MILES ON THIS CAR AND IT IS VERY WELL MAINTAINED.

08/07/2019
Components: ELECTRICAL SYSTEM,AIR BAGS
Incident Date: 08/07/2019
Crash: No
Fire: No
Vehicle Identification Number: 2G1125S3XE9******
Summary

I HAD A PROBLEM WITH THE LANE DEPARTURE MODULES THAT EXPLODE AND AND CAUSED MY SYSTEM TO FAIL. SAYING THAT MY AIRBAG DEPLOYED, MY GAS WAS EMPTY, THEY THEFT IS DETECTED, THE A/C BLOWER MOTOR TURNED ON AND OFF, FINALLY I GOT THE MODULES REPLACED, BUT NOW THERE ARE NEW SAFETY ISSUES HAPPENING. THE LIGHT ON THE MIRROR TO TELL IF SOMEONE IS NEXT TO ME TURNS ON ALL THE TIME. I ALMOST RAN OFF THE RAID BECAUSE I WAS CHANGING LANES AND IT WENT OFF AND NOW ONE WAS THERE. THE BACKUP SENSORS ARE DELAYED IN TELLING ME IF SOMETHING IS BEHIND ME OR COMING BEHIND ME. THE FRONT SYSTEM DOES NOT MAKE THE CAR SLOW DOWN WHEN I AM IN CRUSE CONTROL AND A CAR GOES SLO INFORNT OF ME. I DON'T TRUST THAT THE AIRBAG WILL GO OFF IF IT NEEDS TO IN A COLLISION.. I REALLY DON'T FEEL SAFE IN THIS CAR.

07/29/2019
Components: POWER TRAIN,VEHICLE SPEED CONTROL
Incident Date: 07/20/2019
Crash: No
Fire: No
Vehicle Identification Number: 2G1155S38E9******
Summary

TL* THE CONTACT OWNS A 2014 CHEVROLET IMPALA. WHILE DRIVING APPROXINMATELY 60 MPH, THE VEHICLE DECELERATED TO APPROXIMATELY 30 MPH AND THE CHECK ENGINE, PARKING BRAKE, AND ELECTRONIC STABILITY CONTROL WARNING INDICATORS ILLUMINATED. THE VEHICLE WAS DRIVEN AT A VERY LOW SPEED TO ANDREW CHEVROLT (1500 W SILVER SPRING DR, MILWAUKEE, WI 53209), BUT WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 95,000.

07/27/2019
Components: ELECTRICAL SYSTEM,UNKNOWN OR OTHER,ELECTRONIC STABILITY CONTROL
Incident Date: 04/07/2019
Crash: No
Fire: No
Vehicle Identification Number: 2G1115SL3E9******
Summary

WHEN STARTING THE VEHICLE 5E 'SERVICE STABILITRACK' LIGHT WILL TURN ON; THE GEAR WILL BE ON MANUAL INSTEAD OF INT HE PARK POSITION - AND I AM UNABLE TO SWITCH THE GEAR. I AM NOT ABLE TO PUT IT IN DRIVE. I HAVE TO TURN IT OFF AND ON A COUPLE OF TIMES BEFORE IT WILL START ON PARK. THE CAR HAS ALSO SWITCHED TO THE MANUAL POSITION WHEN I'M DRIVING AND MAKING A LEFT TURN. THIS HAPPENS MORE FREQUENTLY AFTER IT'S RAINED THE SERVICE ENGINE LIGHT COMES ON, BUT AFTER A FEW DAYS IT TURNS OFF. THE PROBLEM OF GOING FROM PARK TO MANUAL OR FROM BEING IN DRIVE TO MANUAL HAS HAPPENED BOTH WHILE THE CAR IS IN MOTION OR WHEN IT IS STATIONARY- IT'S ALSO HAPPENED ON A BUSY HIGHWAY OR IN TOWN AT LOW SPEED.

07/26/2019
Components: ELECTRICAL SYSTEM
Incident Date: 04/01/2019
Crash: No
Fire: No
Vehicle Identification Number: 1G1155S3XEU******
Summary

SIDE DETECTION SYSTEM QUIT WORKING. HOWEVER IT IS CONNECTED TO THE MAIN COMPUTER SO SOMETIMES MY CAR WILL IDLE POORLY AND REV HIGH. THIS COULD PRESENT A HUGE PROBLEM IF IT REVS HIGH WHEN TRYING TO BRAKE FOR A CAR IN FRONT OF ME. I HAVE ALSO HEARD PEOPLE WITH THE SAME MODEL HAVING ISSUES WITH IT STALLING. SO THIS PRESENTS IT'S OWN PROBLEMS. SEEMS NO DIFFERENT THAN THE LOSS OF POWER LIKE GM HAD WITH THEIR IGNITION SWITCHES.

07/23/2019
Components: ELECTRICAL SYSTEM
Incident Date: 05/12/2019
Crash: No
Fire: No
Vehicle Identification Number: 1G1125S34EU******
Summary

SIDE DETECTION SYSTEM FAILURE. MODULE ABSORBING MOISTURE. DETECTION LIGHT ON SIDE MIRROR STAYS ON, EVEN WHEN CAR IS OFF. INSTRUMENT CLUSTER FLASHES VARIOUS WARNINGS. GM IS AWARE THAT IT IS DUE TO A DEFECTIVE PART BUT LIMITS COVERAGE TO CERTAIN MILEAGE. SEEMS LIKE A PART THAT COULD CAUSE A FIRE NEAR THE GAS TANK WOULD BE A BIG ENOUGH SAFETY HAZARD TO WARRANT A FULL RECALL. ISSUE FIRST HAPPENED WHILE DRIVING THROUGH TOWN. GAVE WARNINGS ON THE SIDE DETECTION, THEN LIGHT STAYED ON IN THE SIDE VIEW MIRROR.

07/23/2019
Components: STRUCTURE
Incident Date: 05/01/2017
Crash: No
Fire: No
Vehicle Identification Number: 1G1125S3XEU******
Summary

WHEN THE VEHICLE IS STATIONARY RAINWATER DRAINS INTO THE TRUNK AND INTO THE SPARE TIME COMPARTMENT. THERE'S A DEFECT WITH THE TAIL LIGHTS AND SEALS BETWEEN THE TRUNK AND REAR OF THE VEHICLE. I'M NOT THE ORIGINAL OWNER AND WASN'T AWARE ANYTHING HAD BEEN DOCUMENTED ON THE ISSUE. FURTHERMORE, I DIDN'T KNOW THERE WAS AN ISSUE UNTIL 2017 WHEN I NEEDED MY SPARE TIRE. HTTPS://STATIC.NHTSA.GOV/ODI/TSBS/2014/SB-10092869-0335.PDF - ISSUE ALREADY DOCUMENTED, BUT I WANTED TO OFFICIALLY REPORT MY PROBLEM BECAUSE I SHOULDN'T HAVE TO PAY OUT-OF-POCKET FOR THE REPAIR, ONLY BECAUSE I WASN'T NOTIFIED.

07/22/2019
Components: ELECTRICAL SYSTEM
Incident Date: 07/21/2019
Crash: No
Fire: No
Vehicle Identification Number: 1G1155S30EU******
Summary

DRIVING ALONG ON FREEWAY WHEN ALL OF A SUDDEN MY DASH LIT UP WITH VARIOUS FLASHING LIGHTS AND WARNINGS, THE CRUISE CONTROL SHUT OFF AND MY HVAC STOPPED FUNCTIONING. HAD TO PULL OVER ON BUSY HIGHWAY AND RESTART TO NO AVAIL. PULLED OVER AGAIN ONCE I GOT TO REST STOP. LET IT SIT. RESTARTED AND WORKED OKAY. INTERNET SAYS PROBLEM IS WITH SIDE DETECTION SYSTEM (WHICH DEALER CONFIRMED BUT SAID MY CAR MISSED CUT-OFF DATE BY 5 DAYS ON A $700 REPAIR BILL. CAR HAS BUT 12,300 MILES ON IT (I AM 92 YEARS OLD). INTERNET ALSO STATES THAT IF ISSUE IS NOT FIXED IT WILL EVENTUALLY CAUSE SERIOUS ISSUES WITH DASHBOARD ELECTRONICS, INCLUDING FIRE. GM ISSUED SPECIAL COVERAGE ADJUSTMENT #N172097060 (NO OWNER NOTIFICATION), WHICH IS WHAT I WAS TOLD I MISSED OUT ON BY 5 DAYS.

07/22/2019
Components: VEHICLE SPEED CONTROL,ELECTRONIC STABILITY CONTROL,FUEL/PROPULSION SYSTEM
Incident Date: 07/22/2019
Crash: No
Fire: No
Vehicle Identification Number: 2G1115SL1E9******
Summary

STABILITRACK HAS BEEN MESSING UP SINCE I PURCHASED THIS VEHICLE IN OCTOBER 2018. MY CAR IS SCARY TO DRIVE. SOMETIMES ITS NOT CLEAR WHAT GEAR I'M IN. THE CAR WILL NOT GO OVER 5 MILES PER HOUR WHEN THE STABILITRACK IS MESSING UP. THE BACKUP CAMERA DOES NOT WORK WHEN THE STABILITRACK LIGHT IS ON AND SOMETIMES IT WILL NOT GO IN REVERSE. I HAVE TO WAIT AND KEEP TURNING THE CAR OFF THEN WAIT THEN TRY TO START IT. STABILITRACK NEEDS A RECALL. I COULD NOT BACK OUT OF MY PARKING SPOT THIS MORNING BECAUSE OF THE STABILITRACK. IT FEELS LIKE THE WHOLE MOTOR MOVED WHEN I TRIED TO REVERSE. THERE WERE NO LIGHTS ON THE PANEL TO KNOW WHAT GEAR I WAS IN BUT IT WAD CLEAR IT SKIPPED THE REVERSE. WHEN IT FINALY LET ME BACK UP AFTER TURNING THE CAR ON AND OFF SEVERAL TIMES I COULD ONLY ECCELERATE 3 MILES PER HOUR.

07/17/2019
Components: ELECTRICAL SYSTEM,ENGINE
Incident Date: 07/01/2019
Crash: No
Fire: No
Vehicle Identification Number: 2G1125S31E9******
Summary

TL* THE CONTACT OWNS A 2014 CHEVROLET IMPALA. WHILE DRIVING VARIOUS SPEEDS, THE VEHICLE SUDDENLY SHUT OFF. THE CONTACT INDICATED THAT THE FAILURE OCCURRED ON SEVERAL OCCASIONS WHEN SLOWING DOWN AND MAKING TURNS. THE VEHICLE WAS TAKEN TO BILL FOX CHEVROLET (725 S ROCHESTER RD, ROCHESTER HILLS, MI 48307) TO BE DIAGNOSED, BUT THE FAILURE COULD NOT BE DUPLICATED. THE MANUFACTURER WAS NOTIFIED, BUT NO ASSISTANCE WAS OFFERED. THE FAILURE MILEAGE WAS 90,000.

07/17/2019
Components: ELECTRICAL SYSTEM,ELECTRONIC STABILITY CONTROL,ENGINE
Incident Date: 07/17/2019
Crash: No
Fire: No
Vehicle Identification Number: 1G1115SL4EU******
Summary

WHILE DRIVING ON THE INTERSTATE THE CAR HAS SHUT OFF AND THE LIGHTS POP UP SAYING REAR STABILITY, ABS ANTI THEFT DETECTION, AND THE CHECK ENGINE LIGHT.THE CAR HAS DONE THIS THREE TIMES SO FAR WITH MY CHILD IN THE CAR.

07/16/2019
Components: STEERING
Incident Date: 07/14/2019
Crash: No
Fire: No
Vehicle Identification Number: 1G1125S39EU******
Summary

TL* THE CONTACT OWNS A 2014 CHEVROLET IMPALA. WHILE DRIVING 30 MPH, THE POWER STEERING BEGAN TO FAIL AND THE STEERING ABILITY WAS VERY STIFF. EVENTUALLY, THE POWER STEERING COMPLETELY FAILED. THE CONTACT STATED THAT THE POWER STEERING WARNING INDICATOR ILLUMINATED PRIOR TO THE FAILURE. BERT OGDEN MISSION CHEVROLET (1400 E EXPRESSWAY 83, MISSION, TX 78572, (956) 205-1431) WAS NOTIFIED AND STATED THAT THE VIN WAS NOT INCLUDED IN A RECALL; THEREFORE THE CONTACT WOULD HAVE TO PAY FOR THE REPAIRS. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 113,000.

07/13/2019
Components: UNKNOWN OR OTHER
Incident Date: 08/08/2017
Crash: No
Fire: No
Vehicle Identification Number: 2G1155S31E9******
Summary

THE TRUNK FILLS UP WITH WATER EVERY TIME IT RAINS. UP TO A GALLON OF WATER COLLECTS IN THE SPARE TIRE AREA WITH ALL OF THE CARPETED AREA BECOMING WET.

07/08/2019
Components: ELECTRICAL SYSTEM
Incident Date: 11/18/2017
Crash: No
Fire: No
Vehicle Identification Number: 2G1155S3XE9******
Summary

OBJECT SENSORS. DUE TOO RAIN SNOW. ONE WINTER, THEY BOTH WENT OUT . THEY ARE NOT PROTECTED FROM WATER.

07/02/2019
Components: POWER TRAIN,ELECTRONIC STABILITY CONTROL
Incident Date: 06/11/2019
Crash: No
Fire: No
Vehicle Identification Number: 2G1125S31E9******
Summary

TL* THE CONTACT OWNS A 2014 CHEVROLET IMPALA. WHILE DRIVING 60 MPH, THE STABILITRAK, TRACTION CONTROL, PARKING BRAKE, AND CHECK ENGINE WARNING INDICATORS LLUMINATED. AFTERWARDS, THE VEHICLE DECELERATED ON ITS OWN. ALSO, WHEN DEPRESSING THE ACCELERATOR PEDAL, THE VEHICLE FAILED TO ACCELERATE PAST 40 MPH. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC, BUT WAS NOT DIAGNOSED OR REPAIRED. THE DEALER AND MANUFACTURER WERE NOT NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 70,000.

07/01/2019
Components: ELECTRICAL SYSTEM
Incident Date: 06/28/2019
Crash: No
Fire: No
Vehicle Identification Number: 2G1125S34E9******
Summary

SIDE DETECTION SYSTEM FAILURE UPON STARTING VEHICLE. FAILURE WILL NOT RESET

07/01/2019
Components: STEERING,ELECTRICAL SYSTEM
Incident Date: 05/20/2019
Crash: No
Fire: No
Vehicle Identification Number: 2G1125S30E9******
Summary

TAKATA RECALL MY STEERING ASSIST LIGHT IS ON AS WELL AS STABILITRACK IS ON OCCURRED AFTER GOING THROUGH WATER CROSSING

06/24/2019
Components: UNKNOWN OR OTHER
Incident Date: 05/06/2019
Crash: No
Fire: No
Vehicle Identification Number: 2G1125S34E9******
Summary

I HAVE A LEAK IN THE TRUNK THAT CHEVY SENT OUT CUSTOMER ACTION ON BUT THEY LEFT MY CAR OUT OF THIS RECALL. THE TAIL LAMP GASKET WAS NOT INSTALLED PROPERLY AND THE DEALER ARE TO FIX THIS PER LETTER. THE LETTER EXPIRED IN 2016 BUT I WAS NEVER INFORMED. I STARTED GETTING WATER IN THE TRUNK TOOK IT IN AND THEY WANTED TO CHARGE ME TELLING ME ITS A VERY COMMON OCCURENCE ON THIS VEHICLE.

06/21/2019
Components: VEHICLE SPEED CONTROL,ELECTRONIC STABILITY CONTROL
Incident Date: 05/12/2019
Crash: No
Fire: No
Vehicle Identification Number: 2G1WB5E39E1******
Summary

THE CRUISE CONTROL BUTTON STICKS, WHEN BEING PUSHED IT CLICKS HARD TO GET TO WORK. THE MOST IMPORTANT STARTED A COUPLE OF WEEKS AGO WITH THE STEERING WHEEL ON MOVING AND PUSHING THE GAS MAKES A CLUNKY AND GRINDING SOUND AND FEEL, THE VEHICLE DOES NOT GO ANYWHERE THEN, THE STABILITY LIGHT COMES ON. THE CAR STARTS MOVING, AND THE WHEEL FREES UP AND THE LIGHT GOES OUT. THIS IS EVERY TIME I'M TURNING LEFT AFTER FROM A STOPPED POSITION.

06/21/2019
Components: ELECTRICAL SYSTEM
Incident Date: 04/15/2019
Crash: No
Fire: No
Vehicle Identification Number: 2G1155S36E9******
Summary

ACCORDING TO AN APRIL 2019 LETTER FROM CHEVROLET/GM, SIDE BLIND-ZONE ALERT SENSOR IS KNOWN TO NEED REPLACEMENT. THEIR LETTER SAYS TO HAVE IT REPAIRED AT ANY GM DEALER, BUT THERE ARE NO PARTS AVAILABLE. I'VE CALLED THE DEALER 3 TIMES AND THEY HAVE NO ETA FOR THE BACK-ORDERED PARTS. TODAY I CALLED GM DIRECTLY AND THEY DO NOT EVEN HAVE AN ETA FOR WHEN THESE PARTS MAY BE AVAILABLE. THE REP I SPOKE TO TODAY REALIZED THIS WAS PRETTY ABSURD, BUT OBVIOUSLY PROVIDING THE PARTS GOES ABOVE HIS PAY GRADE. I DON'T KNOW WHAT ELSE TO DO.

06/12/2019
Components: ELECTRICAL SYSTEM,UNKNOWN OR OTHER
Incident Date: 06/10/2019
Crash: No
Fire: No
Vehicle Identification Number: 1G1125S36EU******
Summary

IN MY 2014 CHEVY IMPALA LT I HAVE NOTICED THAT WHEN IT RAINS OR WHEN WASHING THE CAR WATER SEEMS TO LEAK INTO THE CAR IN THE TRUNK AND INTO THE AREA WHERE THE SPARE TIRE SITS. HOWEVER IT'S NOT NOTICEABLE AS THE CARPET IN THE TRUNK DOES NOT APPEAR TO BE BET UNTILL YOU LIFT IT UP. ANOTHER THING I NOTICED WITH THIS WAS THAT MY LOCKS ON THE DOORS WERE LOCKING AND UNLOCKING BY THEMSELVES AND AT ONE POINT THE VEHICLE DID NOT RESPOND TO THE UNLOCK REQUEST FROM THE TRANSPONDER. I THEN USED ONSTARS REMOTE UNLOCK AFTER TRYING EVERY BUTTON ON THE TRANSPONDER TO GAIN ENTRY TO THE VEHICLE. SHORT TIME AFTER THAT EXPERIENCE I HAVE NOTICED MY PARKING BREAK TO ACTIVATE IT'S SELF AFTER BEING PARKED AND THE CAR BEING SHUT OFF I WOULD COME BACK AND SEE THAT THE PARKING LIGHT WOULD BE ON AND I'D HAVE TO PRESS THE BREAK TO UNLOCK THE PARKING BREAK. WHEN THE CARS PARKING BREAK GOES ON THE CAR IS PARKED ON A FLAT SURFACE. I WANT THE CAR TO REPEAT THE ISSUES SO THEY MAY BE RECORDED ON VIDEO HOWEVER I DON'T WANT TO DAMAGE MY VEHICLE AS I TAKE PRIDE IN THE PRODUCT THAT I HAVE PURCHASED.

06/06/2019
Components: ELECTRICAL SYSTEM
Incident Date: 04/01/2019
Crash: No
Fire: No
Vehicle Identification Number: 1G1125S31EU******
Summary

KEY IS STUCK IN IGNITION AND CALL WILL NOT TURN ON

06/05/2019
Components: SUSPENSION,WHEELS,ELECTRONIC STABILITY CONTROL
Incident Date: 06/05/2019
Crash: No
Fire: No
Vehicle Identification Number: 2G1WB5E32E1******
Summary

WHEEL BEARINGS HAD TO BE REPLACED HOUSING ALSO ON 6 DIFFERENT OCCASIONS. STABILTRAK ISSUES ON 4 OCCASSIONS SWAY BAR LINKS TIE ROD. SHOCKS STRUTS... BIGGEST ISSUE IS WHEEL BEARINGS MOST RECENTLY LASTED 2 WEEKS BEFORE NEEDED WARRANTY WORK AGAIN FOR THE 6TH TIME. CRUISE CONTROL STICKS SEAT BELT RECIPTICAL STICKS WONT STAY LOCKED IN SOMETIMES HESITATES WHEN SHIFTING OR GETTING GETTING UP TO SPEED THIS WHILE VEHICLE IN MOTION DRIVING VARIOUS SPEEDS. LOCKING MECHANISM TO LOCK VEHICLE DOESNT WORK ONLY UNLOCK FUNCTION MOST WORK PREFORMED OVER PAST 2 -3 YEARS AT PEPBOYS. SOME OTHER REPAIR SHOP. BEEN ISSUE ONGOING LAST 2-3 YEARS... UNRESOLVED

06/04/2019
Components: ELECTRICAL SYSTEM
Incident Date: 05/14/2019
Crash: No
Fire: No
Vehicle Identification Number: 2G1125S31E9******
Summary

I AM GETTING THE MESSAGE "SERVICE SIDE DETECTION SYSTEM" AND NO LONGER HAVE INDICATOR FLASHES IN SIDE MIRRORS WHEN BEING OVERTAKEN BY ANOTHER VEHICLE. THE MESSAGE COMES ON WHEN I START THE CAR.

06/03/2019
Components: ELECTRICAL SYSTEM,ELECTRONIC STABILITY CONTROL
Incident Date: 05/24/2019
Crash: No
Fire: No
Vehicle Identification Number: 1G1155S36EU******
Summary

DRIVING ON CITY STREET AT OR ABOUT 35 MPH, SERVICE STABILITRAK INDICATOR LIGHT COMES ON. THE VEHICLE THEREAFTER BEGINS TO SHUTTER AND SPUTTERS INTERMITTENTLY. PRESSING ON THE ACCELERATOR, THE VEHICLE HAS SIGNIFICANT POWER LOSS.

05/30/2019
Components: ELECTRICAL SYSTEM,UNKNOWN OR OTHER,VISIBILITY/WIPER
Incident Date: 05/27/2019
Crash: No
Fire: No
Vehicle Identification Number: 2G3GM11Y0H2******
Summary

SERVICE BLIND DETECTION SYSTEM. THIS WARNING CAME ON AFTER 1 DAY OF PURCHASING MY 2014 IMPALA SO I TOOK CAR BACK AND THE DEALER TOOK IT TO CHEVY TO FIX THE RECALL BUT I WAS TOLD THAT THEY'RE TO MANY MILES ON MY VEHICLE. THIS ISSUE NEEDS TO BE FIXED BECAUSE I'M WITHIN MY 15DAYS IF USED VEHICLE WARRANTY AND IF THIS ISSUE CONTINUES THIS COULD CAUSE OTHER ISSUES AS I HAVE READ DUE TO REVIEWS ON THIS ISSUE. BECAUSE NOW IT BECOMES A BIGGER ISSUE AND COULD CAUSE LAWSUITS DUE TO BEING NOT COVERED AND WITH BEING OUT OF THE MILEAGE COVERAGE PERIOD COULD REALLY DESTROY A COMPANY BECAUSE IT'S JUST NOT SAFE. I WOULD LIKE MORE INFORMATION AND HOW THIS COULD BE FIXED BECAUSE THIS IS A NEW PURCHASE AND I HAVEN'T EVEN HAD THE VEHICLE 5 DAYS AND IF THIS VEHICLE STARTS A ELECTRICAL FIRE/ PROBLEM IT BECOMES A BIGGER ISSUE CAN YOU PLEASE FIX MY ISSUE AND MAKE EXCEPTIONS TO THIS RECALL MESS.

05/27/2019
Components: STEERING
Incident Date: 05/26/2019
Crash: No
Fire: No
Vehicle Identification Number: 1G1125S32EU******
Summary

SERVICE POWER STEERING MESSAGE IN MESSAGE CENTER. VEHICLE WAS MOVING ON A 2 LANE HIGHWAY. POWER STEERING IS GONE.

05/21/2019
Components: STEERING,AIR BAGS,ELECTRONIC STABILITY CONTROL
Incident Date: 05/21/2019
Crash: No
Fire: No
Vehicle Identification Number: 1G1125S30EU******
Summary

TAKATA RECALL. THE POWER STEERING LIGHT SIGNAL CAME ON WHILE STARTING THE CAR. THE STERRING WHEEL WAA STIFF. THE CAR ACTED AS IF IT DIDNT WANT TO START WHEN IT ON MY RADIO STATION WAS ON SOME RANDOM STATION AS IF THE BATTERY WAS MESSED WITH. WHILE DRIVING AND IN PARK THE PASSENGER AIRBAG LIGHT GOES OFF AS IF NOONE IS IN THE PASSENGER SEAT WHEN CLEARLY SOMEONE IS SITTING BUCKELED IN. THE POWER STEERING HAPPEND TODAY AND THE AIRBAG LIGHT HAS HAPPENED OCCASIONALLY IN THE PAST COUPLE MONTHS.

05/16/2019
Components: SERVICE BRAKES
Incident Date: 05/15/2019
Crash: No
Fire: No
Vehicle Identification Number: 1G1125S38EU******
Summary

PARKING BRAKE WARNING LIGHT STAYS ON. STATIONARY. GM RECALL #15259. ROOT ISSUE ELECTRONIC PARKING BRAKE DRAG.

05/14/2019
Components: ELECTRICAL SYSTEM,UNKNOWN OR OTHER,ELECTRONIC STABILITY CONTROL
Incident Date: 05/04/2019
Crash: No
Fire: No
Vehicle Identification Number: 1G1155S31EU******
Summary

MILEAGE: 89000 CUSTOMER RECEIVED A LETTER FROM GM STATING AN EXTENDED WARRANTY IS NOW AVAILABLE REGARDING THE SIDE BLIND ZONE DETECTION SYSTEM ERROR THAT DISPLAYS OVER THE ENTIRE DASH DISPLAY PANEL. THE WARRANTY WAS EXTENDED TO 6 YEARS FROM THE DATE VEHICLE WAS PLACED IN SERVICE AND 80,000 MILES. MANY OF THE VEHICLES AFFECTED BY THIS ARE EXPERIENCING THIS ISSUE AT JUST OVER 80,000 MILES OR HAVE GONE PAST 80,000 MILES DUE TO GM'S LACK OF A TIMELY RESPONSE TO THIS ISSUE THAT HAS AFFECTED SEVERAL PEOPLE. THE SERVICE SIDE DETECTION MESSAGE APPEARS UPON STARTING THE VEHICLE AND REMAINS TO BLOCK THE DIGITAL INFO CENTER UNTIL IT IS DISMISSED BY THE DRIVER WHO HAS TO MOVE THE THUMB TO PRESS THE BUTTON. THIS MESSAGE ALSO RE-APPEARS AFTER DRIVING FOR SEVERAL MILES CAUSING THE DRIVER TO LOOK AWAY FROM THE ROAD TO ACKNOWLEDGE THE ALERT. THE REAR SIDE DETECTION MODULES WERE PLACED BEHIND THE REAR WHEELS AND COLLECT WATER, DUST, DIRT, AND DEBRIS CAUSING FAILURE. GM SHOULD REDESIGN THIS HOUSING TO BETTER PROTECT THE MODULES IN THE FUTURE

05/13/2019
Components: ELECTRICAL SYSTEM
Incident Date: 11/01/2018
Crash: No
Fire: No
Vehicle Identification Number: 1G1125S32EU******
Summary

TL* THE CONTACT OWNS A 2014 CHEVROLET IMPALA LT. THE CONTACT STATED THAT THE SIDE DETECTION WAS MALFUNCTIONING. IN ADDITION, THE FUEL GAUGE, THE SPEEDOMETER, AND THE ENTIRE DASH BOARD FAILED TO FUNCTION. A DEALER WAS NOT CONTACTED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE AND INFORMED THAT THERE WERE NO RECALLS ON THE VEHICLE. THE FAILURE MILEAGE WAS 64,000.

05/11/2019
Components: ELECTRICAL SYSTEM,AIR BAGS
Incident Date: 05/06/2019
Crash: No
Fire: No
Vehicle Identification Number: 2G1125S35E9******
Summary

ORIGINALLY MY BLIND ZONE DETECTION WAS THE ONLY THING POPPING UP ON MY DASHBOARD BUT MY CAR AND FUNCTIONS RAN FIND EXCEPT THE DETECTION FEATURE..BUT THEN CODES LIKE AIRBAG, TRACTION CONTROL, ABS, FRONT CAMERA, PARKING ASSSISTANT APPEARED ALL OVER MY DASH BOARD AND THEN THE RADIO, HEATING SYSTEM, SPEEDOMETER, RPM, GAS AND HEATING GAGE ALL STOPPED WORKING. I CHECKED ONLINE AND THESE SEEMS TO BE A HUGE PROBLEM THAT GM SHOULD BE RESPONSIBLE FOR!! THE DEALERSHIP EXPECTS ME TO PAY 1300 THIS IS NOT FAR ONLY HAD THIS CAR FOR A YEAR AND HALF SMH PLEASE PUSH FOR A RECALL IT'S NOT SAFE TO BE DRIVING WITH AIR BAGS NOT WORKING OR TURNING SIGNALS NOT WORK...

05/10/2019
Components: SUSPENSION,WHEELS,ELECTRONIC STABILITY CONTROL
Incident Date: 05/03/2019
Crash: No
Fire: No
Vehicle Identification Number: 1G1155S33EU******
Summary

WHEN DRIVING, LOSS OF POWER STEERING, ABS, STABILITRACK. THIS IS A HUGE SAFETY PROBLEM. THIS ISSUE DOES NOT MATTER ON ROAD CONDITIONS. IT HAPPENS WHENEVER. THE RING ON THE BACK OF THE WHEEL BEARING GETS WEATHER ELEMENTS BEHIND IT (MOSTLY TALKING ABOUT WATER IN THE WINTER THEN FREEZES). THIS CAUSE THE RING TO BREAK. ONCE THIS RING IS BROKE. I AM ASSUMING THE ABS CANT KEEP TRACK OF THE VEHICLE'S MOTION. IT THEN THROWS THE CODES. TO TELL DO A VISIBLE INSPECTION LOOKING FOR THE RING TO BE COMPROMISED. DON'T WORRY YOUR WHEEL BEARING MIGHT NOT BE BAD. YOU JUST HAVE TO GO TO CHEVY AND SPEND 190$ ON A NEW WHEEL BEARING.

05/10/2019
Components: ELECTRICAL SYSTEM,AIR BAGS
Incident Date: 05/01/2017
Crash: No
Fire: No
Vehicle Identification Number: 2G1155S31E9******
Summary

TL* THE CONTACT OWNS A 2014 CHEVROLET IMPALA. THE CONTACT STATED THAT THE SIDE BLIND ZONE ALERT MESSAGE DISPLAYED ON THE INSTRUMENT CLUSTER. THE CONTACT RECEIVED AN EXTENDED WARRANTY #N172097060 (SIDE BLIND ZONE ALERT MODULE WATER INTRUSION) HOWEVER THE VEHICLE EXCEEDED THE 80,000 MILE TIME LIMIT. THE CONTACT WAS CONCERNED THAT THE PASSENGER PRESENCE DETECTION SYSTEM WOULD FAIL AND THAT THE AIR BAG WOULD NOT DEPLOY IN THE EVENT OF A CRASH. THE VEHICLE WAS NOT DIAGNOSED BY A DEALER. THE MANUFACTURER WAS NOTIFIED AND PROVIDED NO ASSISTANCE. THE FAILURE MILEAGE WAS UNKNOWN.

05/08/2019
Components: ELECTRICAL SYSTEM
Incident Date: 05/02/2019
Crash: No
Fire: No
Vehicle Identification Number: 2G1155S35E9******
Summary

BLIND SPOT WARNING NOT WORKING, GM NOT WILLING TO REPLACE MODULES ON CAR WITH ONES THAT HAVE SINCE BEEN UPDATED. NEW MODULES ARE SEALED AND RESIST WATER INTRUSION, OLD MODULES DO NOT.

05/08/2019
Components: STEERING,WHEELS,ELECTRONIC STABILITY CONTROL
Incident Date: 05/05/2019
Crash: No
Fire: No
Vehicle Identification Number: 1G1155S37EU******
Summary

A FEW PROBLEMS. WHEEL BEARING SENORS GO BAD EFFECTING POWER STEERING AND STABILITY CONTROL. REPLACED 3 WHEEL BEARING ON DIFFERENT WHEELS IN PAST 12 MONTHS. ALSO 20" RIMS WITH LOW PRO TIRES ARE A PROBLEM. HAD 2 PLOW OUTS IN PAST 6 MONTHS WHEN HITTING POT HOLES AND DAMAGED 3 RIMS. VERY COSTLY TO BUY RIMS AT $650 A PIECE AND TIRES AT $230 EACH. A SAFETY PROBLEM NOT KNOWING IF YOU WILL HAVE A TIRE PLOW OUT BECAUSE OF A ROUGH ROAD OR POT HOLE IN THE ROAD. I HAVE BEEN DRIVING 54 YEARS AND NEVER HAD A PROBLEM LIKE THIS BEFORE. CAR WAS IN MOTION WITH WHEEL BEARING PROBLEM AND TIRE AND RIM PROBLEM. AT DIFFERENT TIMES I WAS DRIVING ON CITY STREETS AND HIGHWAY. THIS PROBLEM HAPPEN AT DIFFERENT TIMES BUT MOST RECENT 5/5/19

05/07/2019
Components: ELECTRICAL SYSTEM
Incident Date: 03/13/2019
Crash: No
Fire: No
Vehicle Identification Number: 1G1155S3XEU******
Summary

SIDE BLIND ZONE ALERT SENSORS HAVE FAILED. THESE FAILED SENSORS ARE CAUSING OTHER ELECTRICAL ISSUES WITH THE VEHICLE INCLUDING AIR BAG WARNING, INSTRUMENT CLUSTER INTERMITTENTLY NOT WORKING, HVAC CONTROLS NOT WORKING AND INTERMITTENT ISSUES WITH STARTING THE CAR. RECEIVED A LETTER FROM GM EXTENDING COVERAGE ON THE COMPONENTS TO 6 YEARS / 80,000 MILES. VEHICLE HAS 142,000 MILES BUT THIS IS NOT A PART THAT IS A WEAR AND TEAR ITEM. GM HAS ACKNOWLEDGED THIS PART HAS KNOWN ISSUES BUT HAS LIMITED THE AMOUNT OF TIME/MILEAGE THEY WILL COVER. SAFETY ISSUE DUE TO INSTRUMENT CLUSTER BEING UNRESPONSIVE AND AIR BAG POTENTIALLY BEING DISABLED DUE TO THIS.

05/06/2019
Components: ELECTRICAL SYSTEM,UNKNOWN OR OTHER
Incident Date: 05/04/2019
Crash: No
Fire: No
Vehicle Identification Number: 1G1155S31EU******
Summary

SIDE DETECTION SYSTEM SENSORS ARE LOCATED ON THE INSIDE OF THE REAR BUMPER PANEL ON EITHER SIDE, THEY DETECT CARS IN THE BLIND SPOT. THE SENSORS ARE LOCATED IN A POOR LOCATION TO BEGIN WITH, THEY ARE IN DIRECT LINE OF FIRE WITH ROAD AND TIRE DEBRIS, SALT WATER, GRAVEL, SAND, SNOW, MUD, ETC. OVER TIME, THE NATURAL ELEMENTS SEEP INTO THE CRACKS OF THESE SENSORS AND/OR THEIR WIRING HARNESSES AT THE CONNECTIONS, AND CAUSE MALFUNCTIONING OF THIS SYSTEM. MINIMALLY, THE PROBLEM CAN BE RESOLVED BY REPLACING THE SENSORS AND/OR HARNESSES FOR BRAND NEW ONES. AT THE WORST, THESE MALFUNCTIONED SENSORS CAUSE OTHER ELECTRICAL MALFUNCTIONS AND SUBSEQUENTLY INCREASED ROAD HAZARDS AND DRIVING CONDITIONS BY THE WAY THAT IT CAN LEAD TO THE DRIVER INFO CENTER GOING BLACK, THE RADIO CUTTING OUT, ALL THE INTERIOR AND GAUGE CLUSTER LIGHTS GOING OUT WHILE ON THE ROAD. IF LEFT UNRESOLVED BECAUSE MANY CUSTOMERS AND DRIVERS WOULD MUCH RATHER WAIT FOR AN OFFICIAL RECALL AND CONTINUE DRIVING, MANY WILL BE AT RISK.

05/03/2019
Components: UNKNOWN OR OTHER
Incident Date: 05/03/2019
Crash: No
Fire: No
Vehicle Identification Number: 2G1155S31E9******
Summary

SIDE DETECTION SYSTEM CAUSE ELECTRICAL ISSUES WITH VEHICLE .. THE VEHICLE SPEEDOMETER STOPPED WORKING RPMS STOPPED WORKING.. CAR AIR CONDITIONING TURNED OFF ON ITS OWN, VARIOUS LIGHTS ON THE FRONT ' TURN ON AND OFF ON THEIR OWN

04/30/2019
Components: ELECTRICAL SYSTEM
Incident Date: 04/30/2019
Crash: No
Fire: No
Vehicle Identification Number: 2G1125S39E9******
Summary

BLIND SPOT SAFETY LIGHT MODULE WENT BAD DUE TO POOR DESIGN, GENERAL MOTORS HAS A WARRANTY UP TO 80,000 MILES, I TOOK MY CAR TO THE DEALER, THEY SAID THERE'S NO CODE READING, BUT FAILED TO ACTUALLY CHECK THE MODULE ITSELF, AFTER EXTENSIVE RESEARCH I FOUND OUT THEY ARE SUBJECT TO STARTING FIRES, A GM ENGINEER MADE A STATEMENT ABOUT THE POOR WORDING IN THERE EXTENDED WARRANTY SERVICE, I'M AFRAID THE CAR MAY CATCH FIRE BECAUSE OF THEIR FAILURE TO ACTUALLY CHECK THE MODULE ITSELF, I BELIEVE BOTH BLIND SPOT LIGHT MODULES SHOULD BE REPLACED AS GM KNOWS ABOUT THIS PROBLEM.

04/29/2019
Components: ELECTRONIC STABILITY CONTROL
Incident Date: 04/29/2019
Crash: No
Fire: No
Vehicle Identification Number: 1G1125S38EU******
Summary

STABILITYTRAK MESSAGE CAME ON. LOST POWER STEERING WHILE DRIVING.

04/28/2019
Components: ELECTRICAL SYSTEM
Incident Date: 04/28/2019
Crash: No
Fire: No
Vehicle Identification Number: 2G1155S33E9******
Summary

SIDE DETENTION SENSOR ALERT CAME ON A DAY OR TWO AGO. TODAY WHILE DRIVING NUMEROUS DASH LIGHTS AND ALARMS CAME ON. I HAD NO GAUGES AND COULD NOT SIGNAL WHILE DRIVING. HAD MY DAUGHTER IN CAR. VERY DANGEROUS. I HAD THE SENSORS REPLACED A YEAR AGO WHICH COST ME OVER $1,000.

04/27/2019
Components: UNKNOWN OR OTHER
Incident Date: 04/15/2019
Crash: No
Fire: No
Vehicle Identification Number: 1G1125S37EU******
Summary

SIDE MIRROR BLIND SPOT ALERT SYSTEM HAS FAILED FOR THE THIRD TIME. I HAD REPLACED IT TWICE SO FAR COSTING $400 EACH TIME. IT SAYS THE SYSTEM NEEDS " MAINTANENCE"

04/24/2019
Components: STRUCTURE,UNKNOWN OR OTHER
Incident Date: 04/22/2019
Crash: No
Fire: No
Vehicle Identification Number: 1G1125S33EU******
Summary

I NOTICED WATER/DAMPNESS ON TWO LOCATIONS OF MY 2014 CHEVROLET IMPALA (WHILE IT IS STATIONARY) 1. FLOOR CARPET ON PASSENGER SIDE FRONT SEAT IS THOROUGHLY WET (SEE ATTACHED PHOTOS), WITH THE DAMPNESS EXTENDING TO THE REAR SEATS. 2.INSIDE THE TRUNK IN AREA BEHIND THE REAR WHEEL. TOOK THE CAR TO THE DEALERSHIP AND THEY ADVISED I WOULD HAVE TO PAY FOR DIAGNOSIS AS WELL AS REPAIR. THIS IS A MANUFACTURING DEFECT THAT MAY HAVE RESULTED IN DAMAGE TO THE INTERIOR CARPET, STRUCTURAL PANELS - FLOOR (POSSIBLE RUST). GM CUSTOMER SERVICE NOR THE DEALERSHIP IS WILLING TO ABSORB THE COST AND EXPECTS MY (CONSUMER TO PAY)

04/22/2019
Components: ELECTRONIC STABILITY CONTROL,SERVICE BRAKES
Incident Date: 04/18/2019
Crash: No
Fire: No
Vehicle Identification Number: 2G1WB5E37E1******
Summary

WE I PURCHASED THE CAR THEY HAD CHANGED THE WHEEL BEARINGS AND SINCE THEN I HAVE HAD TO TAKE IT BACK AND HAVE IT SERVICED FOR THE SAME THING SEVERAL TIMES. I CHANGED OUT THE HUB ASSEMBLY FOR THE SAME PROBLEM AND NOW JUST LIKE BEFORE THE TRACTION CONTROL LIGHT IS ON AND THE ABS LIGHT. I DON'T KNOW WHAT ELSE TO DO. I TURNED INTO OUR LOCAL WALMART AND THE CAR JUST STOPPED AND WOULD NOT GO.

04/20/2019
Components: ELECTRICAL SYSTEM,UNKNOWN OR OTHER,ELECTRONIC STABILITY CONTROL
Incident Date: 04/11/2019
Crash: No
Fire: No
Vehicle Identification Number: 2G1125S35E9******
Summary

THE BLINDSPOT DETECTION SYSTEM MODULE FAILED AND IT MESSED UP ALL MY ELECTRICAL SYSTEMS IN THE CAR THW SPEEDOMETER RPM AND FUEL AND TEMPERATURE GAUGES BOTTOMED OUT TO 0. ALL THE LIGHTS CAME ON . THE VEHICLE WAS IN MOTION DOING 79 MPH ON THE INTERSTATE. ON STAR THOUGHT I WAS IN AN ACCIDENT.

04/19/2019
Components: ELECTRICAL SYSTEM
Incident Date: 04/03/2019
Crash: No
Fire: No
Vehicle Identification Number: 2G1125S30E9******
Summary

SIDE DETECTION SYSTEM: THIS IS THE SECOND REPLACEMENT OF "SIDE DETECTION SYSTEM" SENSORS, AT 98000 MILES. FIRST WAS EIGHT MONTHS AGO. MECHANIC REPORTED THIS IS "A HUGE PROBLEM." GM IS UNABLE TO KEEP THE SENSORS IN STOCK IT MAYBE A MONTH OR MORE TO GET IT FIXED. AFFECTS SAFETY AND SECURITY OF PASSENGERS.

04/18/2019
Components: POWER TRAIN,SERVICE BRAKES
Incident Date: 02/06/2019
Crash: No
Fire: No
Vehicle Identification Number: 2G1155S38E9******
Summary

TL* THE CONTACT OWNS A 2014 CHEVROLET IMPALA. THE CONTACT STATED THAT THE VEHICLE DID NOT FULLY SHIFT OUT OF PARK. WHILE DRIVING VARIOUS SPEEDS, THE CONTACT HEARD A LOUD GRINDING NOISE COMING FROM THE BRAKES. THERE WERE NO WARNING INDICATORS ILLUMINATED. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE DEALER AND MANUFACTURER WERE NOT MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS 62,860.

04/15/2019
Components: ELECTRICAL SYSTEM
Incident Date: 04/01/2019
Crash: No
Fire: No
Vehicle Identification Number: 2G1155S32E9******
Summary

WHAT MY INFORMATION CENTER SAID IS SERVICE SIDE DETECTION SYSTEM. CHEVROLET WANTS ANT WHERE FROM $400.00 TO 1200.00 TO REPLACE THIS MODULE. IT HAS SCREWED UP MY EVERYTHING SO IT SEEMS. I'M SO AFRAID THAT THE GAS WILL STICK OR THE BRAKE WON'T WORK. I BELIEVE THAT THIS MODULE CONTROLLING SO MANY THINGS IN MY VEHICLE IS A HUGE SAFETY HAZARD. BY THE WAY I WAS DRIVING ON MY SIDE STREET ABOUT 40 MPH WHEN THE GAS PEDAL DID NOT WORK FOR ABOUT 10 SECONDS OR SO.

04/15/2019
Components: ELECTRICAL SYSTEM
Incident Date: 04/15/2019
Crash: No
Fire: No
Vehicle Identification Number: 2G1155S32E9******
Summary

SIDE DETECTION NOT WORKING, GETTING ERRORS

04/15/2019
Components: AIR BAGS,UNKNOWN OR OTHER,ELECTRONIC STABILITY CONTROL
Incident Date: 03/27/2019
Crash: No
Fire: No
Vehicle Identification Number: 2G1125S39E9******
Summary

CAR STARTED SMOKING FROM THE BUMPER AREA AND ELECTRICAL SYSTEM GOING NUTS. CAR WAS SLUGGISH AND ACTING WEIRD. ALL GAUGES AND INSTRUMENT PANEL GOING OFF AND ON. DOOR LOCKS LOCKING AND UNLOCKING. CRUISE ENABLE THEN DISABLE. INFOTAINMENT SYSTEM SCREEN GLITCHING OUT. TOOK TO DEALERSHIP THEY SAID THE SIDE DETECTION MODULE AND WIRING HARNESS IS BAD WHERE IT GOT WET. THE LOCATION LEAVES IT EXPOSED TO WATER FROM THE ROADWAY AND CAN CAUSE FIRE HAZARD. VERY DANGEROUS AND SCARY DRIVING DOWN THE ROAD AND ALL THIS HAPPENS ON THE HIGHWAY

04/11/2019
Components: UNKNOWN OR OTHER,ENGINE,FUEL/PROPULSION SYSTEM
Incident Date: 04/09/2019
Crash: Yes
Fire: Yes
Summary

I LIVE IN HOWARD BEACH, NYC AND SAW AN ODD THING ON LINE INVOLVING A NYPD 106 WHICH IS OUR LOCAL PRECINCT THERE WHERE ONE OF THEIR CHEVROLET MODELS THERE HAD A LIKE MECHANICAL MALFUNCTION AND IT EXPLODED THERE. IT WAS SO CLOSE TO THAT THING IN 1996 WITH TWA FLIGHT 800 THERE REMEMBER THAT? BESIDES THAT, THEY HAD PHOTOS ON GOOGLE PHOTOS OF THE NYPD 106 CAR THERE ALL EXPLODED AND PARKED BY THE CURB WITH THE CAUSE A MECHANICAL MALFUNCTION LIKE REMEMBER TWA FLIGHT 800 IN 1996 THERE WITH THE PLANE THERE THE MECHANICAL MALFUNCTION MADE THE PLANE EXPLODE THERE. YES, I HOPE THIS DOES NOT CONTINUE. THERE IS A PHOTO OF IT ON GOOGLE PICTURES.

04/11/2019
Components: UNKNOWN OR OTHER
Incident Date: 04/03/2019
Crash: No
Fire: No
Summary

BLINDSPOT DETECTOR ON PASSENGER MIRROR NOT WORKING. STARTED FLASHING WHILE DRIVING WITH NO CAR AROUND ON CITY STREET. THEN LIGHT STOP FLASHING AND JUST STAYED ON. GOT HOME TURNED CAR OFF AND LIGHT STAYED ON. NEXT MORNING LIGHT WAS STILL ON BUT THE CAR WAS NOT ON. ON MY WAY TO WORK LIGHT REMAINED ON FOR THE ENTIRE RIDE ON THE HIGHWAY. GOT TO WORK LIGHT REMAINED ON WHEN CAR WAS CUT OFF. LEAVING FOR WORK LIGHT WENT OFF AND NOW WILL NOT COME BACK ON AT ALL.

04/09/2019
Components: POWER TRAIN
Incident Date: 04/01/2019
Crash: No
Fire: No
Vehicle Identification Number: 2G1115SL8E9******
Summary

TL* THE CONTACT OWNS A 2014 CHEVROLET IMPALA. THE CONTACT STATED THAT HE WAS UNABLE TO SHIFT INTO ANY GEARS. THERE WERE NO WARNING INDICATORS ILLUMINATED. HERITAGE CHEVROLET BUICK OWINGS MILLS (11234 REISTERSTOWN RD, OWINGS MILLS, MD 21117, (866) 730-3826) DIAGNOSED THAT THE SHIFT CONTROL CABLE NEEDED TO BE REPAIRED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS 47,000.

04/09/2019
Components: EXTERIOR LIGHTING,STRUCTURE
Incident Date: 04/08/2019
Crash: No
Fire: No
Vehicle Identification Number: 1G1115SL8EU******
Summary

GASKET SEALS ON THE REAR LIGHTS ARE LEAKING AND THE TRUNK IS FILLING WITH WATER WHERE THE SPARE TIRE IS STORED. CAUSING FAULTY BRAKE LIGHTS AND WATER DAMAGE TO THE BODY OF THE CAR AND BLACK MOLD.

04/08/2019
Components: STEERING
Incident Date: 03/08/2019
Crash: Yes
Fire: No
Vehicle Identification Number: 2G1125S33E9******
Summary

TL* THE CONTACT OWNS A 2014 CHEVROLET IMPALA. WHILE DRIVING, THE STEERING WHEEL SEIZED WHILE MAKING A LEFT TURN. AS A RESULT, THE VEHICLE CRASHED INTO A WALL. THERE WERE NO INJURIES AND A POLICE REPORT WAS NOT FILED. THE VEHICLE WAS TOWED TO THE CONTACT'S HOME. KINGDOM CHEVROLET (6603 S WESTERN AVE, CHICAGO, IL 60636, (877) 921-8488) AND THE MANUFACTURER STATED THAT THERE WAS NO RECALL ON THE VEHICLE. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE FAILURE MILEAGE WAS 100,000.

04/08/2019
Components: ELECTRICAL SYSTEM
Incident Date: 04/08/2019
Crash: No
Fire: No
Vehicle Identification Number: 2G1155S36E9******
Summary

SIDE DETECTION MODULE DEFECTIVE DUE TO BEING EXPOSED TO ELEMENTS (RAIN MUD SNOW SALT) CAUSE ELECTRONIC FUNCTIONAL ISSUES WITH POWER STEERING AIR BAG REVERE BACKUP ASSIST ENTIRE GAUGE MALFUNCTION.. GENERAL MOTORS WILL NOT RECALL THIS IS A SERIOUS SAFETY ISSUE WITH COUNTLESS COMPLAINTS ON CAR GURUS WEBSITE

04/07/2019
Components: ELECTRICAL SYSTEM
Incident Date: 03/22/2019
Crash: No
Fire: No
Vehicle Identification Number: 1G1155S39EU******
Summary

WHEN THE REAR DETECTION SYSTEM CONTROLLER GET CONTROLLER IT CAN TAKE DOWN THE VEHICLE COMMUNICATION BUSS WHICH TAKES OUT ALL FUNCTIONALITY OF THE INSTRUMENT CLUSTER. ALL GAUGES QUIT WORKING AS WELL AS TURN SIGNALS. THE VEHICLE WAS IN MOTION WHEN THIS ISSUE OCCURRED.

04/06/2019
Components: ELECTRICAL SYSTEM
Incident Date: 03/21/2019
Crash: No
Fire: No
Vehicle Identification Number: 2G1155S32E9******
Summary

MY WHOLE ELECTRICAL SYSTEM FAILED! MY SIDE DETECTORS STOPPED WORKING THE FORWARD COLLISION FAILED ALL AT THE SAME TIME. I HAD SMOKE COMING FROM THE REAR BUMPER. THEN I WAS GETTING ALL KINDS OF MESSAGES AIRBASE, ABS, TRACTION I LOST ALL THE GAUGES NO SPEEDOMETER NOTHING THE HEAT WOULD COME ON AND STUFF OFF ALL BY IT SELF. BEFORE I COULD MAKE IT TO MY SCHEDULE APPOINTMENT AT THE DEALERSHIP TO GET CHECKED OUT IT DIED I COULD GET IT STARTED ANYMORE!! VERY UNSAFE WHEN YOU ARE DRIVING DOWN THE ROAD! AND VERY FRUSTRATED WITH GUM BECAUSE THIS IS A VERY COMMON ISSUE OF FAILING MODULES.

04/05/2019
Components: STRUCTURE
Incident Date: 01/05/2019
Crash: No
Fire: No
Vehicle Identification Number: 2G1WC5E33D1******
Summary

SPARE TIRE COMPARTMENT HOLDS WATER TURNING TO MOLDY, MILDEW SMELL AFTER CAR WASH OR HEAVY RAIN.

04/04/2019
Components: ELECTRICAL SYSTEM,ENGINE
Incident Date: 03/24/2019
Crash: No
Fire: Yes
Vehicle Identification Number: 2G1125S31E9******
Summary

TL* THE CONTACT OWNED A 2014 CHEVROLET IMPALA. WHILE THE VEHICLE WAS PARKED AND TURNED OFF, AN EXPLOSION OCCURRED AND FLAMES APPEARED FROM THE ENGINE COMPARTMENT. THE FIRE DEPARTMENT WAS CALLED TO THE SCENE AND EXTINGUISHED THE FLAMES. THE VEHICLE WAS DESTROYED. THE CAUSE OF THE FAILURE WAS NOT DETERMINED. THE MANUFACTURER AND FAULKNER CHEVROLET (298 STOKE PARK RD, BETHLEHEM, PA) WERE NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 118,000.

04/04/2019
Components: ELECTRICAL SYSTEM
Incident Date: 06/28/2018
Crash: No
Fire: No
Vehicle Identification Number: 1G1155S35EU******
Summary

THE BLIND SPOT MONITORING SYSTEM FAILED ON MY VEHICLE AT ONLY 62,000 MILES. THE MODULES AND HARNESS ARE MOUNTED UNDER THE REAR BUMPER COVER BEHIND THE WHEELS WHERE MOISTURE DIRT AND ROAD SALT ENTER CAUSING CORROSION AND POSSIBLE FIRE. THE PASSENGER SIDE NOTIFICATION LIGHT STAYED ON FOR TWO DAYS STRAIGHT EVEN WHEN THE CAR WAS OFF. IT IS NOT FUSED IN THE BACK OF THE VEHICLE ONLY UNDER THE HOOD. THESE SAFETY COMPONENTS SHOULD BE MOUNTED IN THE TRUNK PER INDUSTRY STANDARD OR SEALED WITH PROPER WEATHER RESISTANT GASKETS AT THE VERY LEAST. THE HARNESS WAS CORRODED SO BADLY IT WAS JUMPING THE CONNECTION AND BLOWING FUSES. THE MODULES WERE VISIBLY SWOLLEN FROM HAVING MOISTURE INSIDE AND RUST FORMING. I CONTACTED GM AND THEY WOULD NOT COVER THE REPAIR. THERE SHOULD BE A FULL RECALL IF NOT A SPECIAL COVERAGE ON THIS SAFETY ISSUE, IT IS VERY SERIOUS AND VERY COSTLY. MY GARAGE/HOUSE COULD HAVE BURNED DOWN OR I COULD HAVE BEEN INVOLVED IN A VEHICLE FIRE OR ACCIDENT DUE TO LOSS OF SAFETY FEATURE.

04/03/2019
Components: ELECTRICAL SYSTEM,EXTERIOR LIGHTING
Incident Date: 05/01/2014
Crash: No
Fire: No
Vehicle Identification Number: 1G1125S32EU******
Summary

TL* THE CONTACT OWNS A 2014 CHEVROLET IMPALA. THE CONTACT STATED THAT THE DRIVER'S SIDE BRAKE LIGHT MALFUNCTIONED DUE TO A FAULTY GASKET THAT ALLOWED WATER TO LEAK INTO THE TRUNK OF THE VEHICLE. IN ADDITION, THE BATTERY POWER WOULD DRAIN ALTHOUGH THE VEHICLE WAS TURNED OFF AND THE ODOR OF MOLD AND MILDEW WERE PRESENT INSIDE THE VEHICLE. GRAY-DANIAL CHEVROLET (6060 I-55, JACKSON, MS) WAS NOTIFIED OF THE FAILURES. THE MANUFACTURER WAS NOT CONTACTED. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE FAILURE MILEAGE WAS 800.

04/03/2019
Components: ELECTRICAL SYSTEM
Incident Date: 03/23/2019
Crash: No
Fire: No
Vehicle Identification Number: 1G1155S36EU******
Summary

SIDE DETECTION MODULES FAILED CAUSING ALL GAUGES AND DASH ITEMS TO QUIT WORKING WENT OUT AT 65 MILES PER HOUR PARTS WEEKS OUT

04/01/2019
Components: UNKNOWN OR OTHER
Incident Date: 03/20/2019
Crash: No
Fire: No
Vehicle Identification Number: 2G1155S38E9******
Summary

SIDE DETECTION SYSTEM FAILED. WILL NOT WORK ON LEFT SIDE. DEALERSHIP SAID WAS CORRODED WIRES AND MODGUAL WOULD NEED TO REPLACED. ($1,100). SAFETY ISSUE AND MIGHT HAVE A ELECTRIC BURNING ISSUE.

04/01/2019
Components: ELECTRICAL SYSTEM
Incident Date: 03/14/2019
Crash: No
Fire: No
Vehicle Identification Number: 2G1125S37E9******
Summary

MY CAR WAS EXPERIENCING INTERMITTENT ISSUES WITH THE SIDE BLIND SPOT MONITORING SYSTEM WHEN MY CAR'S DASH STOPPED WORKING WHILE TRAVELING ON THE HIGHWAY AT 55 MPH.. I HAD SEVERAL SERVICE SYSTEM ERRORS` `FOR `SIDE BLIND SPOT, FRONT CAMERA, TIRE PRESSURE MONITOR ETC BUT MOST CONCERNING IS THAT THE DIRECTIONAL WOULD NOT FUNCTION, THE GAS, SPEEDOMETER, AND THE TACHOMETER DID NOT FUNCTION. IT WAS DUSK AND IT APPEARED THE AUTOMATIC LIGHTING CONTROL STOPPED WORKING AS WELL. I STOPPED SAFELY AND TURNED OFF MY CAR AND TRIED TO RESTART THE CAR AND THE PUSH BUTTON START WOULD NOT WORK. I WAS ABLE TO RESTART THE CAR BY PUTTING THE KEY FOB IN THE FACTORY POCKET DESIGNED TO START THE CAR WITH A KEY FOB WITH A LOW BATTERY. I WAS ABLE TO GET MY CAR INTO THE CHEVROLET DEALERSHIP AND THEY CONFIRMED THAT THE SIDE BLIND SPOT MODULES WERE BAD. THEY DISCONNECTED THE MODULES AND MY CAR'S DASH FUNCTION RETURNED WITH JUST A WARNING TO SERVICE THE SIDE BLIND SPOT SYSTEM THE DEALERSHIP PROVIDED ME A COPY OF A GM SERVICE BULLETIN #17-NA-154 SERVICE SIDE OBJECT DETECTION MESSAGE STATING TO REPLACE BOTH MODULES AND THE WIRING HARNESS NEED TO BE REPLACED FOR $1,638.91. I HAD ALREADY REPLACED ONE MODULE 13 MONTHS EARLIER FOR $720. THIS FAILURE MODE IS UNACCEPTABLE LEAVING THE CAR IN A DANGEROUS STATE WITHOUT DIRECTIONALS, IMPORTANT GAGES LIKE SPEEDOMETER AND FUEL , AND POSSIBLY NO AUTOMATIC LIGHTING CONTROLS. THE DESIGNED FAILURE MODE SHOULD BE SOLELY A SERVICE BLIND SPOT MONITORING SYSTEM LEAVING ALL OTHER SYSTEMS OPERATIONAL. CURRENTLY I AM TOLD THAT ALL PARTS REQUIRED TO FIX MY CAR ARE UNAVAILABLE. AN ADVANCED SAFETY SYSTEM THAT IS DANGEROUS WHEN IT FAILS IS NEITHER ADVANCED OR SAFE.

04/01/2019
Components: ELECTRICAL SYSTEM
Incident Date: 03/22/2019
Crash: No
Fire: No
Vehicle Identification Number: 2G1115SL2E9******
Summary

THE REAR SIDE DETECTION MODULES CORRODED DUE TO BAD PLACEMENT ON THE VEHICLE. THE MODULE IS DIRECTLY BEHIND THE REAR WHEEL WITHOUT ANY SHIELDING, SO WHEN THE SNOW AND SALT FROM THE WINTER CAME OFF THE TIRE, IT WOULD LAND DIRECTLY ON THE READ SIDE DETECTION MODULE CAUSING CORROSION. THERE ARE A TON OF FORUMS ONLINE SUCH AS HERE HTTPS://WWW.CARGURUS.COM/CARS/DISCUSSION-T54868_DS885696. CHEVY HAD THIS PROBLEM IN 2014.5-2016 MODEL BUT WON'T COVER IT EVEN THOUGH THEY CHANGED THE MODULES IN NEWER MODELS TO PROTECT AGAINST THE ELEMENTS BETTER. THEY KNOW THERE IS A PROBLEM BUT REFUSE TO FIX IT FOR OLDER MODELS.

03/31/2019
Components: ELECTRICAL SYSTEM,UNKNOWN OR OTHER
Incident Date: 03/08/2019
Crash: No
Fire: No
Summary

SIDE DETECTION MODULE WENT OUT ON BOTH SIDE AFTER IT WAS IMPACTED BY RAIN. I WAS TOLD BY THE DEALERSHIP THAT THERE IS A NEW MODULE HOWEVER I WOULD HAVE TO PAY 1300.00 FOR IT BECAUSE IT IS SEALED UP BETTER AND LESS LIKELY TO RECEIVE WATER DAMAGE. I WAS ALSO TOLD THAT IF NOT FIXED THAT MY CAR WONT START AND I WOULD HAVE OTHER ELECTRICAL ISSUES. OTHER PEOPLE HAVE SAID THEY THEIR MODULE HAVE CAUGHT ON FIRE. BAD PART CHEVROLET THIS NEEDS TO BE RECALLED ASAP.

03/30/2019
Components: ELECTRICAL SYSTEM
Incident Date: 03/29/2019
Crash: No
Fire: No
Vehicle Identification Number: 2G1125S31E9******
Summary

SIDE BLIND ZONE ALERT STOPPED WORKING DUE TO THE POOR DESIGN OF THE MODULES. THIS CAUSED MY GAS GAUGE AND ODOMETER TO STOP WORKING. IN ADDITION, THE FOLLOWING LIGHTS CAME ON AND SAID THEY NEEDED TO BE SERVICED: AIR BAGS, TIRES,THEFT SYSTEM, CHECK ENGINE. AFTER ALL OF THIS, MY CAR WOULDN'T START. I WAS LEFT STRANDED. THE FAULTY MODULES SCRAMBLED MY COMPUTER IN MY CAR. THE COST OF THIS REPAIR IS AROUND $1400 TO FIX, PLUS THE MODULES WILL FAIL AGAIN AND NEED TO BE REPLACED AGAIN. THE MODULES ARE A POOR DESIGN FROM GM. THIS SEEMS TO BE AN ONGOING ISSUE WITH THESE CARS. CURRENTLY, GM HASN'T BEEN HELD RESPONSIBLE TO FIX THE DESIGN OF THESE MODULES. NOT ONLY DO WE HAVE TO PAY FOR THE REPAIR OF THE FAULTY MODULES. WE PAID AND STILL PAY A HEFTY PRICE FOR THIS VEHICLE. I WISH I KNEW ABOUT THIS ISSUE BEFORE I PURCHASED THIS CAR. MY CAR WAS PARKED AND WHEN I TRIED TO START IT, IT WOULDN'T START. I FINALLY WAS ABLE TO START IT. AS I DROVE IT TO THE SHOP, I DIDN'T HAVE ANY SPEED ODOMETER, TURNING SIGNALS OR LIGHTS. THIS WAS VERY DANGEROUS DUE TO DRIVING ON A 4 LANE HIGHWAY IN A BUSY CITY. TO LOSE ALL GAUGES, LIGHTS, TURN SIGNALS AND TO HAVE OTHER NUMEROUS "CHECK" LIGHTS COME ON IS VERY UNSAFE. I COULD HAVE BEEN REAR ENDED.

03/30/2019
Components: ELECTRONIC STABILITY CONTROL
Incident Date: 03/30/2019
Crash: No
Fire: No
Vehicle Identification Number: 2G1125S34E9******
Summary

THIS HAS NOW OCCURRED ON TWO SEPARATE OCCASIONS. WHEN MY CAR IS IN MOTION, THE STABILITRACK LIGHTS FLICKER ON AND MY CAR BEGINS TO LOSE POWER. I CANNOT DRIVE OVER 35 MILES PER HOUR TOPS, INCREDIBLY DANGEROUS ON THE FREEWAYS IN SOUTHERN CALIFORNIA!

03/26/2019
Components: STEERING,ELECTRICAL SYSTEM,ELECTRONIC STABILITY CONTROL
Incident Date: 02/23/2019
Crash: No
Fire: No
Vehicle Identification Number: 2G1155S35E9******
Summary

EVERY WARNING LIGHT ON THE DASHBOARD BECAME ILLUMINATED. LOST POWER STEERING, CAR BECAME SLUGGISH, LACKED SPEED, AND POWER. BRAKING CONTROL WAS LIMITED. VEHICLE WAS DRIVE ABLE ONLY IN LIMP MODE.

03/25/2019
Components: POWER TRAIN,ELECTRICAL SYSTEM,ELECTRONIC STABILITY CONTROL
Incident Date: 01/10/2018
Crash: No
Fire: No
Vehicle Identification Number: 4T1BF28BX2U******
Summary

TL* THE CONTACT OWNS A 2014 CHEVROLET IMPALA. THE CONTACT STATED THAT THE STABILITRAK WAS FAULTY AND THE VEHICLE WOULD ONLY SHIFT INTO DRIVE. ALSO, THE RADIO AND HEAT FAILED TO OPERATE PROPERLY. WHEN THE VEHICLE WAS RESTARTED, IT RESET ITSELF; HOWEVER, THE STABILITRAK INDICATOR WOULD NOT ILLUMINATE. ALL THE OTHER WARNING INDICATORS ILLUMINATED ON THE INSTRUMENT PANEL. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC, BUT WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURES. THE FAILURE MILEAGE WAS 52,000.

03/24/2019
Components: POWER TRAIN
Incident Date: 03/22/2019
Crash: No
Fire: No
Vehicle Identification Number: 2G1155S30E9******
Summary

DURING BRAKING, THE CAR WILL SOMETIMES LURCH FORWARD DUE TO THE TRANSMISSION DOWNSHIFTING HARD. THE FEELING CREATED IS LIKE BEING HIT IN THE REST BY ANOTHER CAR AT LOW SPEED. THIS COULD CAUSE THE VEHICLE TO REAR-END ANOTHER VEHICLE OR CAUSE AN ACCIDENT AT INTERSECTIONS CONTAINING CROSSWALKS AND PEDESTRIANS.

03/20/2019
Components: ELECTRICAL SYSTEM,ELECTRONIC STABILITY CONTROL,VISIBILITY/WIPER
Incident Date: 03/02/2019
Crash: No
Fire: No
Vehicle Identification Number: 2G1125S35E9******
Summary

SIDE TRAFFIC DETECTION SYSTEM IS INOPERATIVE. CAR HAS BEEN AT THE DEALERSHIP FOR 15 DAYS AS OF THIS WRITING . WE ARE BEING TOLD THE CONTROL MODULES TO REPAIR THE DEFECT IS NOT AVAILABLE. WE ARE ELDERLY AND CANNOT BE WITHOUT THE USE OF A CAR.

03/19/2019
Components: ELECTRICAL SYSTEM
Incident Date: 03/19/2019
Crash: No
Fire: No
Vehicle Identification Number: 1G1125S38EU******
Summary

TL* THE CONTACT OWNS A 2014 CHEVROLET IMPALA. WHEN THE VEHICLE WAS STARTED, THE MESSAGE CENTER DISPLAYED "SERVICE VEHICLE, AIR BAGS, FRONT LAMP DETECTION". THE VEHICLE WAS TAKEN TO MCGRATH CHEVROLET OF DUBUQUE (3255 UNIVERSITY AVE, DUBUQUE, IA 52003) WHERE IT WAS DIAGNOSED THAT THE TOTALLY INTEGRATED POWER MODULE NEEDED TO BE REPLACED. THE VEHICLE WAS REPAIRED TWO WEEKS AGO, BUT THE INSTRUMENT PANEL BEGAN DISPLAYING THE SAME MESSAGE. THE VEHICLE WAS TAKEN BACK TO THE DEALER AND WAS AWAITING DIAGNOSTIC TESTING. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 98,755.

03/19/2019
Components: ELECTRICAL SYSTEM
Incident Date: 08/21/2018
Crash: No
Fire: No
Vehicle Identification Number: 2G1125S3XE9******
Summary

THE LANE DEPARTURE MODULES GET WET AND ARE LOCATED BEHIND THE REAR TIRE. AS A RESULT THE ELECTRICAL SYSTEM IS NOW FAILING I GET MESSAGES THAT MY AIRBAG HAS DEPLOYED. THE GAS GAUGE DROPS TO EMPTY. THE HEAT IN THE DRIVERS SEAT DOES NOT WORK. NOW I HAVE UNEXPLAINED WATER IN THE BOTTOM OF MY TRUNK WITH NO SINGS HOW IT GOT THERE. I HONESTY DO NOT FEEL SAFE DRIVING IN IT NOT KNOW WHAT WILL HAPPEN NEXT AND IT MY GAUGES TELL ME WRONG INFORMATION. IE NO GAS

03/18/2019
Components: ELECTRICAL SYSTEM
Incident Date: 03/18/2019
Crash: No
Fire: No
Vehicle Identification Number: 2G1125S3XE9******
Summary

THE SIDE DETECTION MODULES BEHIND THE REAR TIRES ARE FAILING AND CAUSING ALL ELECTRONICS TO FAIL. THIS MODULE GOES BAD AND THE TRACTION CONTROL, ABS, BLINDSPOT MONITORS, HVAC, AIRBAGS, HEADLIGHTS AND GAUGES ALL GO OUT. THIS HAPPENS WHEN WHEN DRIVING AND IS ERRATIC IN ITS BEHAVIOR. IT ALSO MAKES THE GAS PEDAL HESITATE AND THE CAR BECOMES A HUGE SAFETY CONCERN. IT SEEMS LIKE IT IS A COMMON PROBLEM DUE TO POOR PLACEMENT.

03/17/2019
Components: ELECTRICAL SYSTEM,EXTERIOR LIGHTING,ELECTRONIC STABILITY CONTROL
Incident Date: 01/07/2019
Crash: No
Fire: No
Vehicle Identification Number: 2G1155S3XE9******
Summary

WHILE DRIVING, SEVERAL FUNCTIONS IN THE CAR WILL TURN OFF. FUNCTIONS INCLUDE HEATING/ COOLING SYSTEM, LIGHTS (DASHBOARD LIGHTS), DOORS LOCK/ UNLOCK AND COLLISION SYSTEMS TURNS OFF. I'VE RESEARCHED ONLINE AND FOUND SEVERAL OTHER CUSTOMERS HAVE HAD THE SAME ISSUES RANGING BACK TO 2018. I'VE TAKING MY CAR TO A GM DEALERSHIP AND FOUND THAT THE SENSOR MALFUNCTIONED AND NEEDED TO BE REPLACED. I ALSO FOUND THE SENSOR IS ON BACK ORDER, WHICH MAKES ME BELIEVE THIS IS A LARGER ISSUE THAN I THOUGHT AND SOME ONE NEEDS TO INVESTIGATE FURTHER. DRIVING ALONG THE HIGHWAY AND SEVERAL SECURITY FEATURES START TO TURN OFF IS DANGEROUS.

03/13/2019
Components: SERVICE BRAKES
Incident Date: 03/12/2019
Crash: No
Fire: No
Vehicle Identification Number: 2G1125S36E9******
Summary

WHILE ENGINE RUNNING AND VEHICLE IS STATIONARY AND/OR IN MOTION THE BRAKE LIGHTS FLASH INTERMITTENTLY. BRAKES DO NOT ENGAGE, BUT IT DOES CAUSE CRUISE CONTROL TO DISENGAGE. SAW A RECALL FOR THIS, BUT MY VIN NOT INCLUDED.

03/10/2019
Components: STEERING
Incident Date: 02/01/2019
Crash: No
Fire: No
Vehicle Identification Number: 1G1115SL8EU******
Summary

SERVICE POWER STEERING WAS DISPLAYED ON MY VEHICLE WHICH MADE YOU'RE DRIVING VERY DANGEROUS AND UNSAFE. I TOOK THE CAR TO THE DEALERSHIP BUT THEY COULDN'T FINE ANYTHING WRONG BUT THE PROBLEM WAS CLEARLY THERE. THIS OCCURRED ON FEBRUARY 1 AND AGAIN ON MARCH 8.

03/09/2019
Components: ELECTRICAL SYSTEM,VEHICLE SPEED CONTROL
Incident Date: 09/08/2018
Crash: No
Fire: No
Vehicle Identification Number: 1G1155S35EU******
Summary

WHILE DRIVING AT ANY SPEED THE INSTRUMENT CLUSTER WILL COMPLETELY DIE OUT. BLINKERS NOT FUNCTIONING. SEEMS LIKE SOME SORT OF SHORT. ALSO BLIND SPOT ALERT NOT WORKING , FORWARD FACING CAMERA, PARK ASSIST.

03/05/2019
Components: STEERING,SERVICE BRAKES, HYDRAULIC
Incident Date: 03/03/2019
Crash: No
Fire: No
Vehicle Identification Number: 1G1125S35EU******
Summary

TL* THE CONTACT OWNS A 2014 CHEVROLET IMPALA. WHILE DRIVING APPROXIMATELY 20 MPH, THE STEERING LOST POWER WITHOUT WARNING. THE FAILURE RECURRED SEVERAL TIMES. THE DEALER AND MANUFACTURER WERE NOT NOTIFIED. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE VIN WAS NOT PROVIDED. THE FAILURE MILEAGE WAS 43,000. *TT THE CONSUMER STATED THE DEFECT WAS DIAGNOSED AS A LOST WHEEL SENSOR. *TR

03/04/2019
Components: STEERING
Incident Date: 03/02/2019
Crash: No
Fire: No
Vehicle Identification Number: 2G1125S34E9******
Summary

POWER STEERING WENT OUT WHILE DRIVING VEHICLE ON THE HIGHWAY. ABS ERROR LIGHTS AND STABILIZATION ALERT POPPED UP, BUT IT DID NOT CALL OUT THAT POWER STEERING WAS UNAVAILABLE INTIL I HAD LATER SHUT OFF AND RESTARTED THE CAR.

02/26/2019
Components: STEERING,ELECTRONIC STABILITY CONTROL,SERVICE BRAKES
Incident Date: 02/14/2019
Crash: No
Fire: No
Vehicle Identification Number: 1G1125S3XEU******
Summary

WHILE DRIVING DOWN THE ROAD THE MESSAGE CENTER POPPED UP THE SERVICE POWER ASSIST STEERING, AND THE ABS AND STABILITRAK WERE ALSO DEACTIVATED. THIS ALL HAPPENED WHILE DRIVING DOWN THE HIGHWAY AT 55MPH IN A STRAIGHT LINE.

02/26/2019
Components: ELECTRICAL SYSTEM
Incident Date: 02/23/2019
Crash: No
Fire: No
Vehicle Identification Number: 1G1155S33EU******
Summary

LEFT REAR SIDE DETECTION MODULE AND RELATED WIRING HARNESS FAILED DUE TO CORROSION FROM EXPOSURE TO WATER AND WEATHER ELEMENTS DURING NORMAL OPERATION. PLACEMENT OF MODULE INSIDE THE REAR BUMPER CAUSED MOISTURE TO ACCUMULATE WITHIN MODULE AND ITS RELATED ELECTRICAL CONNECTORS. DURING FAILURE, WHILE OPERATING THE VEHICLE, MODULE SENT ERRATIC SIGNALS TO OBC CAUSING PARTIAL SHUTDOWN OF KEY ELECTRICAL COMPONENTS INCLUDING TURN SIGNALS AND INSTRUMENT CLUSTER. THIS MODULE HAS A HIGH, PRE-MATURE FAILURE RATE, DUE TO EXPOSURE TO WEATHER ELEMENTS AND ROAD SALT IN NORTHERN STATES. CHEVROLET HAS DIFFICULTY KEEPING SUFFICIENT MODULES IN STOCK AT LOCAL DEALERS. ORDER OUT TIME FOR SUBJECT COMPONENTS IS 3-5 BUISNESS DAYS.

02/25/2019
Components: ELECTRICAL SYSTEM,ELECTRONIC STABILITY CONTROL
Incident Date: 02/21/2019
Crash: No
Fire: No
Vehicle Identification Number: 2G1155S39E9******
Summary

TL* THE CONTACT OWNS A 2014 CHEVROLET IMPALA. WHILE DRIVING 55 MPH, THE DOOR LOCKS KEPT LOCKING AND UNLOCKING, THE HEADLIGHTS WENT OUT, WHILE DRIVING, BUT THE MOTOR KEPT RUNNING. MY WIFE MADE IT HOME. THE (FOR ABOUT 13 TO 15 SECONDS) NEXT MORNING SHE TOOK IT TO WORK, ON THE WAY IT STALLED AND WOULD NOT START. CONSUMER REPLACED THE BATTERY AND STILL IT WOULD NOT START. BUT THE VEHICLE WOULD NOT START, AN INDEPENDENT MECHANIC DIAGNOSED THAT THE BLIND SIDE SENSOR WAS CORRODED AND INFORMED THE CONTACT TO UNPLUG THE WIRING HARNESS FROM THE BLIND SIDE SENSOR. AFTER UNPLUGGING THE WIRING HARNESS, THE VEHICLE WAS OPERABLE. THE VEHICLE WAS NOT TAKEN TO A DEALER FOR DIAGNOSTIC TESTING OR REPAIRS. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS 55,000. *TT CONSUMER STATED GM HAS A BULLETIN OUT ABOUT CORROSION IN BLIND SIDE SENSOR CONNECTION.*JB

02/17/2019
Components: SERVICE BRAKES
Incident Date: 12/07/2018
Crash: No
Fire: No
Vehicle Identification Number: 2G1WB5E39E1******
Summary

I WAS DRIVING AND I PRESSED ON THE BRAKES THE CARS STARTS JERKING AND IT FELT AND SOUNDED LIKE IT WAS DRAGGING SOMETHING OR SCRAPPING THE GROUND. THE ABS LIGHT COMES ON AND THE STABILITY LIGHT POPS ON. I'M OUT IN THE MIDDLE OF THE ROAD DOING A LEFT OR A RIGHT TURN WHEN THIS OCCURS AND THE CAR BASICALLY STALLS FOR A MINUTE AND WON'T MOVE THEN ALL OF A SUDDEN JERKS REALLY HARD AND STARTS MOVING AGAIN. THIS OCCURS ON THE CITY STREET AND THE HIGHWAY WHEN EXITING OR CHANGING LANES.

02/15/2019
Components: ELECTRICAL SYSTEM,EXTERIOR LIGHTING,VEHICLE SPEED CONTROL
Incident Date: 02/09/2019
Crash: No
Fire: No
Vehicle Identification Number: 2G1155S33E9******
Summary

BLIND SPOT DETECTION SYSTEM BEGAN TO FAIL, INDICATED BY THE SIDE MIRROR INDICATORS REMAINING ON EVEN AFTER THE CAR WAS SHUT OFF. DEALER SERVICE CENTER DIAGNOSTIC TEST SHOWED THE BATTERY WAS OLD. THE PROBLEM PROGRESSED TO THE POINT WHERE THE INSTRUMENT CLUSTER WOULD ALSO FAIL - ALL INSTRUMENTS (SPEEDOMETER, TACHOMETER, ETC.) WOULD GO DEAD, VIRTUALLY ALL WARNING LIGHTS (TRACTION CONTROL, ABS, AIR BAG, ETC.) WOULD GO ON, HEATING SYSTEM (INCLUDING BLOWER) WOULD GO DEAD AND TURN SIGNALS AND HAZARD LIGHT WOULD BE INOPERATIVE. ALL OF THIS WOULD HAPPEN WHILE DRIVING, WHETHER IN CITY TRAFFIC OR AT HIGHWAY SPEEDS. ALTHOUGH THE MAIN OPERATION OF THE VEHICLE HAS NOT YET BEEN AFFECTED, THERE IS NO WAY TO SIGNAL OTHER DRIVERS OF A PROBLEM (NO HAZARD LIGHT OR TURN SIGNALS) IN THE EVENT OF A LARGER FAILURE. RESEARCH OF ONLINE CUSTOMER FORUMS SHOWS THAT THIS PROBLEM IS COMMON WITH THE LATEST GENERATION (2014 AND NEWER) IMPALA. THE BLIND SPOT DETECTION SYSTEM IS CONNECTED TO THE INSTRUMENT CLUSTER AND THIS OCCURS RANDOMLY WHILE DRIVING.

02/13/2019
Components: STEERING
Incident Date: 02/10/2019
Crash: No
Fire: No
Vehicle Identification Number: 1G1155S32EU******
Summary

WE LOST POWER STEERING. THERE ARE AT LEAST 2 BULLETINS ON THE STEERING CONTROL MODULE. TOTAL PSCM FAILURE. DEALER CLAIMS ENTIRE STEERING SYSTEM NEEDS TO BE REPLACED. CAR HAS 68 K MILES. WHO WOULD EVER EXPECT TO LOSE THIS CRITICAL SYSTEM ON A WELL CARED FOR CAR. THIS IS A DANGEROUS CONDITION

02/12/2019
Components: STEERING,ELECTRICAL SYSTEM,ELECTRONIC STABILITY CONTROL
Incident Date: 02/12/2019
Crash: No
Fire: No
Vehicle Identification Number: 1G1125S35EU******
Summary

I HAVE FILED A COMPLAINT LAST MONTH ABOUT MY 2014 CHEVY IMPALA'S SIDE DETECTION SYSTEM, BACK UP CAMERA WARNINGS, AND FORWARD COLLISION SYSTEMS ALL NOT WORKING. TODAY I AM ADDING THAT WHILE DRIVING ON THE FREEWAY IN MODERATE RAIN DOING 55MPH, MY STABILITRAK LIGHT CAME ON, ABS LIGHT CAME ON AND I LOST POWER STEERING. I DID NOT LOSE CONTROL OF MY CAR, BUT IT COULD HAVE BEEN BAD. I CALLED CHEVY AS SOON AS I GOT HOME TO FILE A COMPLAINT. I WILL BE BRINGING IT TO THE DEALERSHIP TOMORROW AS I HAVE READ OTHER COMPLAINTS OF THIS HAPPENING AS WELL WITH THE NEXT THING TO GO IS THE CAR WON'T START. THIS SITUATION IS UNCALLED FOR IN A VEHICLE WITH 45,000 MILES AT A PRICE TAG OF $35,000, ESPECIALLY WHEN THE OTHER ISSUES STARTED HAPPENING AROUND D 38,000 MILES. BEFORE TODAY, WHEN I STARTED MY CAR THE SERVICE LIGHTS FOR FRONT CAMERA, PARK ASSIST, AND SIDE DETECTION ALL LIT UP. I DID NOT TAKE IT TO THE DEALERSHIP AT THAT POINT BECAUSE I HEARD IT WAS EXPENSIVE TO FIX NOW I HAVE TO AS THE SAFETY OF DRIVING IT IS SEVERELY UNSTABLE.

02/12/2019
Components: ELECTRICAL SYSTEM
Incident Date: 02/12/2019
Crash: No
Fire: No
Vehicle Identification Number: 2G1125S33E9******
Summary

BLIND SPOT DETECTION SYSTEM BEGAN TO FAIL, INDICATED BY THE SIDE MIRROR INDICATORS REMAINING ON EVEN AFTER THE CAR WAS SHUT OFF. DEALER SERVICE CENTER DIAGNOSTIC TEST SHOWED A FAULTY LEFT SIDE DETECTION MODULE. THE PROBLEM PROGRESSED TO THE POINT WHERE THE INSTRUMENT CLUSTER WOULD ALSO FAIL - ALL INSTRUMENTS (SPEEDOMETER, TACHOMETER, ETC.) WOULD GO DEAD, VIRTUALLY ALL WARNING LIGHTS (TRACTION CONTROL, ABS, AIR BAG, ETC.) WOULD GO ON, HEATING SYSTEM (INCLUDING BLOWER) WOULD GO DEAD AND TURN SIGNALS AND HAZARD LIGHT WOULD BE INOPERATIVE. ALL OF THIS WOULD HAPPEN WHILE DRIVING, WHETHER IN CITY TRAFFIC OR AT HIGHWAY SPEEDS. ALTHOUGH THE MAIN OPERATION OF THE VEHICLE HAS NOT YET BEEN AFFECTED, THERE IS NO WAY TO SIGNAL OTHER DRIVERS OF A PROBLEM (NO HAZARD LIGHT OR TURN SIGNALS) IN THE EVENT OF A LARGER FAILURE. RESEARCH OF ONLINE CUSTOMER FORUMS SHOWS THAT THIS PROBLEM IS COMMON WITH THE LATEST GENERATION (2014 AND NEWER) IMPALA. REPLACING THE MODULES (AND IN SOME CASES, ALSO THE WIRING HARNESS, WHICH BECOMES CORRODED FROM THE WEATHER) SEEMS TO BE A SHORT TERM FIX AT BEST, AS THE DESIGN OF THE BLIND SPOT DETECTION SYSTEM EXPOSES THE SENSORS AND WIRING HARNESS TO ROAD SPRAY AND RAPID CORROSION DAMAGE. FURTHERMORE, THE BLIND SPOT DETECTION SYSTEM IS CONNECTED TO THE INSTRUMENT CLUSTER IN A MANNER THAT EVENTUALLY RENDERS THEM INOPERATIVE AS WELL. THIS OCCURS RANDOMLY WHILE DRIVING.

02/11/2019
Components: ELECTRICAL SYSTEM,EXTERIOR LIGHTING,AIR BAGS
Incident Date: 08/01/2018
Crash: No
Fire: No
Vehicle Identification Number: 2G1125S30E9******
Summary

WHEN MY SIDE DETECTION MONITORING SYSTEM FAILED A FEW MONTHS AGO I TOOK IT TO A LOCAL DEALER. THEY RESPONDED TELLING ME THAT, UNFORTUNATELY, THE DESIGN FOR THIS SENSOR MODULE/HARNESS IS COMPLETELY FLAWED. THE SENSORS ARE LOCATED IN THE REAR BUMPER, WITH PLASTIC HOUSING. THERE IS NO WEATHER PROTECTION, EVEN THOUGH THESE ARE DIRECTLY BEHIND THE TIRES AND ARE EXPOSED TO ALL WEATHER - PLUS I LIVE IN IL SO WE'RE TALKING RAIN, SNOW, SALT, ETC. IT'S TWO SENSORS AND THE HARNESS. I COULDN'T AFFORD THE $1200 REPAIR, SO I FIGURED I WOULD JUST HAVE TO DEAL WITH THE LOSS OF THE SAFETY FEATURE AND IGNORE THE WARNING LIGHT. LAST WEEK, ALL OF MY WARNING LIGHTS CAME ON - THEFT DETECTION, FRONT CAMERA, AIRBAG, STABILITRACK, ETC. MY WINDSHIELD WIPERS, TURN SIGNALS, LOCKS AND HEADLIGHTS WERE ALL GOING HAYWIRE, AND AT ONE POINT WHILE DRIVING ALL OF MY GAUGES WENT TO ZERO (NO SPEED LIMIT, RPM, GAS GAUGE, ANYTHING) AND MY HEAT WENT OUT, TURN SIGNALS STOPPED WORKING AND MY HEADLIGHTS WENT OUT. IMMEDIATELY TOOK IT TO ANOTHER DEALERSHIP HOPING THAT MAYBE MY BATTERY (FACTORY ORIGINAL)/WIRING MIGHT BE THE CAUSE. NO SUCH LUCK. AS IT TURNS OUT THE SIDE DETECTION MODULES ARE NOW CORRUPTING ALL SENSORS AND ELECTRICAL SYSTEMS INCLUDING MY AIR BAGS! THE DEALERSHIP CONFIRMED THAT THE SIDE DETECTION MODULES HAD FAILED AND WERE CAUSING THE CHAOS THAT IS OCCURRING WITH ALL OF MY OTHER WARNING SYSTEMS, AND THAT MY AIR BAGS NO LONGER WORKED. MY AIR BAGS DON'T WORK BECAUSE OF THIS, NEVERMIND THE EXTREME DANGER IN HAVING A SYSTEM GO HAYWIRE WHILE I'M DRIVING! I'M AT NEARLY 100,000 MILES SO I'M WELL PAST ANY WARRANTY THAT WOULD COVER THIS, BUT I HAVE BEEN READING FORUMS AND CARCOMPLAINTS AND IT TURNS OUT THAT THIS IS A REALLY COMMON ISSUE. THE COST OF THE DIAGNOSTICS, COST OF THE REPAIR, AND ANTICIPATED COSTS OF SUBSEQUENT REPAIRS IS RIDICULOUS CONSIDERING IT IS A KNOWN DESIGN FLAW.

02/11/2019
Components: UNKNOWN OR OTHER,ELECTRONIC STABILITY CONTROL,SERVICE BRAKES
Incident Date: 02/06/2019
Crash: No
Fire: No
Vehicle Identification Number: 1G11Y5SL2EU******
Summary

IT HAS A FEW DIFFERENT PROBLEMS. THE FIRST BEING A TRUNK SEAL THAT WAS ALREADY RECALLED, YET MY “FIXED” SEAL WASN’T EVEN FIXED AND MY TRUNK IS STILL TAKING ON WATER WHEN IT RAINS. THE OTHER PROBLEM STARTED A WEEK AGO. MY ABS LIGHT CAME ON WHILE DRIVING AND THE TRACTION CONTROL LIGHT AND NEITHER WILL GO OFF. TODAY WHILE DRIVING MY CAR FELT LIKE IT WAS LOSING POWER ALL OF A SUDDEN AND A DINGER WENT OFF AND THE BRAKE ASSIST LIGHT CAME ON AS WELL AS 2 PARKING BREAK LIGHTS. BOTH TIMES THE LIGHTS COME ON I WAS DRIVING. NONE OF THE LIGHTS WILL GO OFF, AND NOW IT’S DINGING FOR A MINUTE OR MORE JUST BECAUSE OF THE WARNING LIGHT.

01/24/2019
Components: ELECTRICAL SYSTEM,UNKNOWN OR OTHER
Incident Date: 01/07/2019
Crash: No
Fire: No
Vehicle Identification Number: 1G1125S35EU******
Summary

WHILE DRIVING 70 MPH, MY SIDE DETECTION LIGHT REMAINED ON AND STAYED THAT WAY FOR A FEW DAYS THEN COMPLETELY STOPPED WORKING. I WAS STILL UNDER 36,000 BUT OVER 36 MONTHS. I MADE AN APPOINTMENT WITH THE DEALERSHIP BUT CANCELLED AFTER TALKING WITH MY FRIEND WHO SAID THE SAME THING HAPPENED TO HER DENALI AND IT COST HER $3000 TO FIX IT. A FEW MONTHS AGO, I WAS DRIVING AROUND 50 MPH, ALL THE SENSORS STARTED FLASHING ON MY DASH-PARKING ASSIST, BRAKES, SIDE DETECTION, FRONT CAMERA, ETC. THE GAUGES STOPPED WORKING, THE HEATER TURNED OFF AS DID THE RADIO AND FELT LIKE THE POWER WAS WAY DOWN. MY BLINKERS WEREN'T WORKING EITHER. I PULLED OVER AND TURNED THE CAR OFF TO TRY TO RESET IT AND IT DID NOT WORK. I FINISHED MY DRIVE TO WORK. WHEN RETURNING TO MY CAR, IT DID NOT REPLICATE THE SAME BEHAVIOR AS IN THE MORNING. NOW, MY LANE DEPARTURE AND FRONT CRASH DETECTION IS NOT WORKING. I HAVE READ MANY COMPLAINTS ABOUT THIS ISSUE IN THE 2014 CHEVY IMPALA. I HAVE ALWAYS BEEN, ALONG WITH MY HUSBAND, A GM PRODUCT OWNER, GM HAS A PLANT 1 MILE FROM US AND THEY ARE TALKING ABOUT SHUTTING IT DOWN. IF THIS IS NOT SOMETHING GM LOOKS INTO RECALLING, I MAY MAKE THE SWITCH TO A DIFFERENT CAR COMPANY. I HAVE NOT YET TAKEN IT TO THE DEALER BUT SINCE MORE AND MORE THINGS KEEP BREAKING, I WILL BE SCHEDULING AN APPOINTMENT SOON AND LETTING GM KNOW EXACTLY HOW I FEEL ABOUT THIS. AFTER SPENDING $35,000 ON A VEHICLE, IT SHOULD NOT ACT LIKE THIS.

01/07/2019
Components: STEERING,ELECTRONIC STABILITY CONTROL
Incident Date: 01/07/2019
Crash: No
Fire: No
Vehicle Identification Number: 2G1155S38E9******
Summary

WHILE IN MOTION AROUND 30MPH, FELT A VIBRATION FOLLOWED BY 2 MESSAGES ON THE INFO CENTER. SERVICE STABILITRACK, SERVICE POWER STEERING DRIVE WITH CARE. THE ABS LIGHT AND THE STABILITRACK LIGHTS ARE ILLUMINATED ON THE DASH AS WELL AS NO LONGER HAVING POWER STEERING.

12/29/2018
Components: SERVICE BRAKES
Incident Date: 06/15/2016
Crash: No
Fire: No
Vehicle Identification Number: 2G1145SL8E9******
Summary

BREAKS SQUEAL CONSTANTLY THEY ARE NEW PADS AND BREAKS CAN FIND ANY PROBLEMS HAVE TAKEN IT TO SEVERAL AUTO SHOPS AND DEALERSHIPS AND AS ABOUT ANY RECALL ISSUES IT SEEMS AS IF THEY ARE LOCKED UP I CAN NOT TAKE IT THROUGH A DRIVE THROUGH CAR WASH IT WILL NOT GO UP ON THE ROLLERS THE BACK BRAKES ARE LIKE THEY HAVE LOCKED OR I HAVE THE EMERGENCY BRAKE ON AND IN REVERSE IS WHEN THEY ARE DRAGGING THIS IS THE FIRST COMPLAINT THAT I HAVE FOUND THAT IS THE SAME ISSUE AS MINE I HAVE CALLED CHEVROLET THEY NEVER MENTIONED ANYTHING ABOUT COMPLAINTS OR ISSUES

12/27/2018
Components: UNKNOWN OR OTHER
Incident Date: 12/15/2018
Crash: No
Fire: No
Vehicle Identification Number: 1G1125S37EU******
Summary

WATER IS GETTING IN TRUNK WHERE THE SPARE TIRE IS LOCATED

12/17/2018
Components: UNKNOWN OR OTHER
Incident Date: 12/16/2018
Crash: No
Fire: No
Vehicle Identification Number: 1G1125534EU******
Summary

MY TRUCK IS FILLING UP WITH WATER

12/17/2018
Components: SERVICE BRAKES, HYDRAULIC,ENGINE
Incident Date: 05/01/2017
Crash: No
Fire: No
Vehicle Identification Number: 2G1WC5E31E1******
Summary

TL* THE CONTACT OWNS A 2014 CHEVROLET IMPALA. WHILE DRIVING AT UNKNOWN SPEEDS AND MAKING A LEFT TURN, THE VEHICLE STALLED. ADDITIONALLY, THERE WAS AN ABNORMAL GRINDING NOISE. THE TRACTION CONTROL AND ANTI-LOCK BRAKES INDICATORS WERE ILLUMINATED. THE VEHICLE WAS TAKEN TO THE LOCAL DEALER (REEDER CHEVROLET, 4301 CLINTON HWY, KNOXVILLE, TN 37912, (865) 297-4310) WHERE IT WAS DIAGNOSED THAT THE SPEED SENSOR AND SUB-ASSEMBLY NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOT CONTACTED. THE FAILURE MILEAGE WAS 85,000.

12/14/2018
Components: SERVICE BRAKES
Incident Date: 11/16/2018
Crash: No
Fire: No
Vehicle Identification Number: 2G1155S36E9******
Summary

MASTER CYL AND BOOSTER FAILURE WHILE IN MOTION

12/13/2018
Components: STEERING,TRACTION CONTROL SYSTEM,SERVICE BRAKES
Incident Date: 12/09/2018
Crash: No
Fire: No
Vehicle Identification Number: 1G1125S3XEU******
Summary

TL* THE CONTACT OWNS A 2014 CHEVROLET IMPALA. WHILE DRIVING 5 MPH, THE ABS, TRACTION CONTROL, AND POWER STEERING WARNING INDICATORS ILLUMINATED AND THE STEERING FAILED. THE VEHICLE WAS NOT TAKEN TO A DEALER TO BE DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS APPROXIMATELY 55,000.

12/03/2018
Components: ELECTRICAL SYSTEM
Incident Date: 12/03/2018
Crash: No
Fire: No
Vehicle Identification Number: 1G1125S31EU******
Summary

KEY IS STUCK IN THE IGNITION, CAN NOT START CAR OR REMOVE THE KEY. BATTERY IS IN GOOD CONDITION.

12/03/2018
Components: STRUCTURE
Incident Date: 06/04/2017
Crash: No
Fire: No
Vehicle Identification Number: 2G1155S38E9******
Summary

2014 CHEVROLET IMPALA TRUNK LEAKS. WATER FILLS INTO THE SPARE TIRE WHEEL WELL AND WETS ALL FABRIC IN THE TRUNK. SPARE TIRE STARTING TO RUST AND MILDEW SMELL IN TRUNK.

11/29/2018
Components: VISIBILITY/WIPER
Incident Date: 11/28/2018
Crash: No
Fire: No
Vehicle Identification Number: 1G1145SL5EU******
Summary

AFTER STARTING CAR BY REMOTE, I ATTEMPTED TO DRIVE, GETTING ABOUT 10 FEET WHEN I HEARD A LOUD EXPLOSION INSIDE MY CAR ALONG WITH A BRIGHT FLASH. STOPPING MY CAR I LOOKED AROUND INSIDE AND OUT AND SAW NOTHING UNUSUAL. GETTING OUT OF VEHICLE, I EXAMINED MY REAR WINDOW AND FOUND IT TO BE COMPLETELY SHATTERED.THIS OCCURRED WHILE ATTEMPTING TO PULL OUT OF MY PARKING LOT IN MY CONDOMINIUM COMPLEX. MY THEORY IS THAT IT WAS A FAULTY REAR WINDOW DEFOGGER.

11/24/2018
Components: AIR BAGS
Incident Date: 11/17/2018
Crash: No
Fire: No
Vehicle Identification Number: 2G1WC5E30E1******
Summary

RIGHT HAND PASSANGER ROOFRAIL AIRBAG NEEDS TO BE REPLACED ACCORDING TO PETERSON CHEVROLET, THE DEALER WHERE I PURCHASED THE CAR. AIRBAG WARNING LIGHT IS ON. CAR HAS 62,904 MILES ON IT. SEEMS TO ME THIS OUGHT TO BE GM'S RESPONSIBILITY TO MAKE SURE THE [XXX] THING WORKS. NO EVENT HAPPENED. THE AIRBAG WARNING LIGHT JUST CAME ON WHILE WE WERE DRIVING. HOW DO I KNOW WHO THE AIRBAG MANUFACTURER WAS? INFORMATION Redacted PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6).

11/06/2018
Components: WHEELS,ELECTRONIC STABILITY CONTROL,SERVICE BRAKES
Incident Date: 11/06/2018
Crash: No
Fire: No
Vehicle Identification Number: 2G1WB5E32E1******
Summary

WHEN MAKING TURNS, LEFT TURNS ESPECIALLY, THE CAR HESITATES AND MAKES A GRINDING NOISE. IT FEELS LIKE IT LOSES POWER, AND WILL NOT MOVE, WHICH IS VERY SCARY AND DANGEROUS IN THE MIDDLE OF RUSH HOUR TRAFFIC IN A BUSY CITY. SOMETIMES THE STABILYZER AND/OR TRACTION CONTROL LIGHTS COME ONE DURING THESE EPISODES. THIS IS THE 3RD TIME I HAVE HAD TO HAVE MY CAR SERVICED FOR THE EXACT SAME PROBLEM. I AM A SINGLE DIVORCED [XXX] WOMAN, I DO NOT HAVE THE TIME AWAY FROM WORK OR THE MONEY TO CONTINUE TO SPEND ON REPAIRS THAT I HAVE NO CHOICE OR CONTROL OVER. PLEASE RECALL THIS PROBLEM. I HAVE READ HUNDREDS OF COMPLAINTS ABOUT THE SAME THING ONLINE WHEN I RESEARCHED MY PROBLEM. RECALL !!! OR DO WE HAVE TO GET KILLED BEFORE YOU THE MANUFACTURER DOES THAT? PARTS OF THIS DOCUMENT HAVE BEEN REDACTED TO PROTECT PERSONALLY IDENTIFIABLE INFORMATION PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6). *AN

11/06/2018
Components: VISIBILITY/WIPER
Incident Date: 11/01/2018
Crash: No
Fire: No
Vehicle Identification Number: 2G1125S3XE9******
Summary

WIPER TRANSMISSION BROKE WHILE DRIVING

11/02/2018
Components: STEERING,ELECTRONIC STABILITY CONTROL,SERVICE BRAKES
Incident Date: 11/02/2018
Crash: No
Fire: No
Vehicle Identification Number: 1G1155S3XEU******
Summary

WHILE DRIVING AROUND 7:30AM ON NOV 2ND, THE VEHICLE POWER STEERING AND ABS STOPPED WORKING AND WARNING LIGHTS BEGAN TO GO OFF. I WAS TRAVELING AT 70MPH ON A WET HIGHWAY. STEERING BECAME VERY DIFFICULT. I GOT OFF AT THE VERY NEXT EXIT.

10/18/2018
Components: ELECTRONIC STABILITY CONTROL,TRACTION CONTROL SYSTEM,SERVICE BRAKES,ENGINE
Incident Date: 09/17/2018
Crash: No
Fire: No
Vehicle Identification Number: 2G1WC5E30E1******
Summary

TL* THE CONTACT OWNS A 2014 CHEVROLET IMPALA. WHILE MAKING A LEFT TURN AT A LOW SPEED, A GRINDING SOUND WAS HEARD COMING FROM THE ENGINE COMPARTMENT. IN ADDITION, THE BRAKE ASSIST, TRACTION CONTROL, STABILITY CONTROL, AND ABS WARNING INDICATORS ILLUMINATED. THE VEHICLE WAS NOT TAKEN TO A DEALER OR AN INDEPENDENT MECHANIC FOR DIAGNOSTIC TESTING. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURES. THE APPROXIMATE FAILURE MILEAGE WAS 74,000.

10/09/2018
Components: ENGINE
Incident Date: 10/04/2018
Crash: No
Fire: No
Vehicle Identification Number: 2G1WB5E31E1******
Summary

ON OCTOBER 4 WHILE DRIVING ON A 2 LANE HIGHWAY IN ASH FLAT, ARKANSAS,MY 2014 CHEVROLET IMPALA'S ENGINE QUIT RUNNING SUDDENLY. I HAD NO POWER WHATSOEVER. FORTUNATELY, I WAS ABLE TO REACH THE SHOULDER OF THE ROAD. AFTER TURNING THE KEY OFF I THEN BACK ON I WAS ABLE TO START THE ENGINE. IT SEEMS TO BE OKAY. I SHUDDER TO THINK WHAT COULD HAVE HAPPENED ON A BUSY INTERSTATE. NEEDLESS TO SAY, I AM APPREHENSIVE ABOUT DRIVING THIS VEHICLE IN HEAVY TRAFFIC. I NOTICED THERE HAVE BEEN TWO OTHER SIMILAR INCIDENTS REPORTED ON SAME YEAR/MODEL CARS, I HAVE 55,000.MILES ON MY VEHICLE.

10/09/2018
Components: AIR BAGS
Incident Date: 09/28/2018
Crash: No
Fire: No
Vehicle Identification Number: 1G1125S3XEU******
Summary

TL* THE CONTACT OWNS A 2014 CHEVROLET IMPALA. WHILE DRIVING AT ANY SPEED, THE "SERVICE AIR BAG" INDICATOR ILLUMINATED. THE CONTACT CALLED HEAFNER MOTORS INC AT 662-563-7631 (LOCATED AT 935 MS-6, BATESVILLE, MS 38606) AND WAS INFORMED THAT THERE WAS NO RECALL. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE AND STATED THAT THE WARRANTY WAS EXPIRED AND THERE WAS NO RECALL. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE FAILURE MILEAGE WAS APPROXIMATELY 33,300.

10/07/2018
Components: VISIBILITY/WIPER
Incident Date: 04/30/2018
Crash: No
Fire: No
Vehicle Identification Number: 2G1WB5E35E1******
Summary

NAPA HYBRID WIPER BLADE LOCK DOES NOT STAY CLOSED AND ALLOWS WIPER BLADE TO SLIP IN THE WIPER ARM HOOK. IT COULD COME OFF. NAPA ASSOCIATE KNEW OF THIS PROBLEM AND OFFERED TO REPLACE THE BLADE IF I WOULD BY A MORE EXPENSIVE BLADE. I AM STILL USING THE BLADE AND TRYING TO FIGURE OUT HOW TO MAKE A HOMEMADE FIX BEFORE WINTER. THESE BLADES SHOULD NOT BE SOLD BECAUSE THE BLADE RETAINER LOCK IS POORLY ENGINEERED.

10/02/2018
Components: POWER TRAIN
Incident Date: 11/10/2017
Crash: No
Fire: No
Vehicle Identification Number: 2G1155S33E9******
Summary

BUCKING WHEN SHIFTING GEARS. ENGINE CUTTING OFF. HAD TO REPLACE SOLENOIDS AND TORQUE CONVERTER. PROBLEMS STARTED AT 115,000 MILES.

10/01/2018
Components: AIR BAGS,SEAT BELTS
Incident Date: 09/30/2018
Crash: Yes
Fire: No
Vehicle Identification Number: 2G1WB5E37E1******
Summary

TL* THE CONTACT OWNS A 2014 CHEVROLET IMPALA. WHILE DRIVING APPROXIMATELY 45 MPH, A DEER CROSSED THE ROAD. THE CONTACT HAD TO MAKE A SHARP LEFT TURN TO AVOID THE ANIMAL AND CRASHED INTO A HILL IN THE WOODS. THE AIR BAGS DID NOT DEPLOY AND THE SEAT BELT DID NOT RESTRAIN THE DRIVER. THE VEHICLE SUSTAINED FRONT END DAMAGE. A POLICE REPORT WAS NOT FILED. THE CONTACT SUSTAINED BRUISED RIBS, AND INJURIES TO THE LEFT ARM AND SHOULDER, WHICH REQUIRED MEDICAL ATTENTION. THE VEHICLE WAS NOT TAKEN TO THE DEALER OR AN INDEPENDENT MECHANIC FOR DIAGNOSTIC TESTING. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE VEHICLE WAS NOT REPAIRED. THE APPROXIMATE FAILURE MILEAGE WAS 77,390. *TT UPDATED 11/28/18*JB

09/15/2018
Components: ELECTRICAL SYSTEM
Incident Date: 09/13/2018
Crash: No
Fire: No
Vehicle Identification Number: 2G1125S31E9******
Summary

INSTRUMENT PANEL AND GAUGES WENT OUT ON MY CAR .

09/14/2018
Components: STEERING,ELECTRICAL SYSTEM
Incident Date: 09/14/2018
Crash: No
Fire: No
Vehicle Identification Number: 2G1WB5E34E1******
Summary

TAKATA RECALL UPON MAKING A LEFT TURN, THE ABS LIGHT FLASHES ON AND OFF, THE ENGINE GRINDS, AND THE CAR HESITATES IN THE MIDDLE OF THE TURN. ON OCCASION THE DASHBOARD WILL INDICATE A STABILITRAK WARNING. THE PAVEMENT IS DRY AND THERE NO SAND PRESENT. IT HAPPENS MOST FREQUENTLY WHEN MAKING A LEFT TURN AFTER A COMPLETE STOP. THERE ARE MULTIPLE FORUMS BY OTHER IMPALA OWNERS WITH THE EXACT ISSUE.

09/10/2018
Components: ELECTRONIC STABILITY CONTROL,ENGINE
Incident Date: 09/10/2018
Crash: No
Fire: No
Summary

WHILE I WAS DRIVING 60MPH ON AN INTERSTATE MY CAR NOTIFICATION SCREEN DISPLAYED "SERVICE STABILITRAK"/ "ENGINE POWER REDUCED"... THEN MY CAR ACCELERATION SEEMED TO HAVE DIED AND CAR SLOWED ALL THE WAY DOWN TO AROUND 20 MPH WITH THE GAS PEDAL DIWN TO THE FLOOR... A BIG SEMI TRUCK WAS BEHIND ME AND HAD TO BREAK AND SWERVE AROUND ME WHILE BLOWING HIS HORN...I WAS NEARLY KILLED.

09/06/2018
Components: ELECTRICAL SYSTEM,UNKNOWN OR OTHER
Incident Date: 09/05/2018
Crash: No
Fire: No
Vehicle Identification Number: 2G1WB5E3XE1******
Summary

AC UNIT, IT MAKE A LOUD TAPPING NOISE THE ACTUATOR IS BAD.

09/05/2018
Components: STEERING,ELECTRICAL SYSTEM
Incident Date: 04/05/2018
Crash: No
Fire: No
Vehicle Identification Number: 2G1125S39E9******
Summary

IT WOULD CUT OFF AND WILL NOT START WITH EVERYTHING GOING BLANK THOUGHT IT WAS THE BATTERY GOT A NEW ONE TO REPLACE THE OLD ONE BUT STILL DOING THE SAME THING THEN THE POWER STEERING LIGHT WILL COME ON SOMETIMES WHEN DRIVING AND WE PUT IN A NEW ALTERNATOR THINKING THAT IT WOULD SOLVE THE PROBLEM THAT DIDN'T WORK STILL CUTS OFF AND WON'T START UNTIL 15-20 MINUTES HAD IT CHECKED BY A MECHANIC AND THEY COULDN'T FIND THE PROBLEM SCARED TO DRIVE IT DO TO HAVING MY KIDS IN THE CAR WITH ME OR GOING TO WORK AND IT HAPPENS OFTEN THEN IT SHOULD AND ONLY HAD THE CAR FOR A YEAR AND A HALF AND IT HAVE DONE IT AT LEAST 5 TIMES ALREADY

08/31/2018
Components: STEERING
Incident Date: 08/02/2018
Crash: No
Fire: No
Vehicle Identification Number: 1G1155S33EU******
Summary

STEERING LOCKS WHILE DRIVING

08/30/2018
Components: ELECTRICAL SYSTEM,ELECTRONIC STABILITY CONTROL,SERVICE BRAKES
Incident Date: 03/06/2018
Crash: No
Fire: No
Vehicle Identification Number: 2G1WB5E32E1******
Summary

HAVING PROBLEMS WITH MY CAR WHEN I DO A TURN IN STERRING WHEEL IT MAKES A CRAKING SOUND I HVE CHANGED BRAKES AND OTHER PART IN ORDER TO FIX BUT DID NOT SOLVE THE PROBLEM , ALSO I BRAKED HARD ONCE AND THE BRAKES LOCKED AND STAYED THAT WAY I HAD TO GET VEHICLE TOWED BECAUSE OF THIS ISSUE AND THIS HAPPEN BEFORE NEW BRAKES, ALSO WHEN I TURN ALL THE LIGHT TURN OS AS FOR BRAKES TURNING AND OTHER THINGS.

08/29/2018
Components: STEERING
Incident Date: 08/29/2018
Crash: No
Fire: No
Summary

2014 CHEVROLET IMPALA. CONSUMER WRITES IN REGARDS TO ISSUES WITH POWER STEERING. *LD *JS

08/29/2018
Components: STRUCTURE
Incident Date: 01/02/2017
Crash: No
Fire: No
Vehicle Identification Number: 1G1115SL6EU******
Summary

WATER LEAK IN TRUNK CAUSED BY TAIL LAMP SEALS LEAKING WATER INTO TRUNK AS ADVISED BY DEALER INSPECTION.

08/29/2018
Components: STEERING,ELECTRONIC STABILITY CONTROL
Incident Date: 08/29/2018
Crash: No
Fire: No
Vehicle Identification Number: 2G11Y5SL4E9******
Summary

UPON STARTING THE CAR WARNING MESSAGE APPEARED ON THE DASH STATING POWER STEERING DRIVE WITH CAUTION. THE CAR SEEMED TO ALMOST STALL AFTER THAT. THE VECHICLE WAS STATIONARY AT THE TIME. IT IMMEDIATELY BECAME HARD TO STEER. AFTER 20 MINS I WAS ABLW TO TURNTHE CAR OFF AND RESTART IT AND DRIVE.

08/28/2018
Components: ELECTRICAL SYSTEM,UNKNOWN OR OTHER
Incident Date: 08/03/2018
Crash: No
Fire: No
Vehicle Identification Number: 2G1125S37E9******
Summary

WHILE DRIVING MY CAR ON A MAIN STREET MOVING ALONG AT APPROXIMATELY 50 MPH THE CAR COMPLETELY SHUT DOWN, ELECTRICAL SYSTEM AND MOTOR. THE CAR WOULD NOT RECOGNIZE THE FOB. THEREFORE, IT WOULD NOT RESTART. I PUT THE CAR IN PARK TO RESTART. THEREFORE, IT WAS STUCK IN PARK AND I COULD NOT MOVE THE CAR OUT OF THE LANE OF TRAFFIC. WE TRIED TO RE-SET THE SYSTEM BY DISCONNECTING THE BATTERY AND TAPPING THE BRAKES. THIS DID NOT WORK. AFTER MY HUSBAND HAD BROUGHT ME THE SECOND FOB FROM HOME THE CAR STILL WOULD NOT RECOGNIZE THE FOB. I WALKED AWAY FROM THE CAR TO RE-SET THE FOB. THE CAR STILL WOULD NOT START. AFTER BEING STRUCK IN FRIDAY AFTERNOON TRAFFIC FOR AN HOUR I CALLED A TOW TRUCK. MY HUSBAND TRIED THE CAR AGAIN AND IT STARTED. I DROVE THE CAR HOME. THE VERY NEXT DAY I TOOK IT TO THE DEALERSHIP AND THEY COULD NOT FIND ANY PROBLEMS. TWO WEEKS LATER THE CAR BEGAN NOT RECOGNIZING THE FOB AGAIN. THE DEALERSHIP CANNOT FIND THE PROBLEM. I DO NOT WANT TO SEE ANY OTHERS GET HURT FROM THIS PROBLEM.

08/28/2018
Components: AIR BAGS
Incident Date: 06/18/2018
Crash: No
Fire: No
Vehicle Identification Number: 1G1155S38EU******
Summary

TL* THE CONTACT OWNS A 2014 CHEVROLET IMPALA. WHILE DRIVING OVER 35 MPH, THE AIR BAG INDICATOR ILLUMINATED AND MADE A DINGING SOUND. THE FAILURE WAS A SAFETY CONCERN. THE CONTACT CALLED AND SCHEDULED A DIAGNOSTIC APPOINTMENT WITH GATES CHEVY WORLD (636 W MCKINLEY AVE, MISHAWAKA, IN 46545, 574-256-3000). THE MANUFACTURER WAS MADE AWARE OF THE FAILURE AND REFERRED THE CONTACT TO NHTSA. THE VEHICLE WAS NOT REPAIRED. THE FAILURE MILEAGE WAS APPROXIMATELY 30,000.

08/27/2018
Components: ELECTRONIC STABILITY CONTROL
Incident Date: 08/15/2018
Crash: No
Fire: No
Vehicle Identification Number: 2G1WA5E37E1******
Summary

SERVICE STABILITY TRACK CAME ON FOUR TIMES SINCE I HAVE OWNED THE CAR. THE LAST TIME I WAS ENROUTE TO MY HOME FROM A MEDICAL APPOINTMENT IN MINNEAPOLIS, MN. THIS TIME THE CAR WAS LOSING POWER. I MANAGED TO GET THE CAR TO A CHEVY DEALER, TWO HOURS FROM MY HOME, TO HAVE THREE SERVICE CODES SHUT OFF, ONE OF WHICH WAS SERVICE STABILITY TRACK.

08/23/2018
Components: ELECTRONIC STABILITY CONTROL,SERVICE BRAKES
Incident Date: 08/22/2018
Crash: No
Fire: No
Vehicle Identification Number: 2G1WB5E30E1******
Summary

AFTER BACKING OUT OF MY DRIVEWAY, THE WARNING LIGHTS STATING SERVICE STABILITRAK, BRAKE ASSIST & TRACTION CONTROL. ALSO, ABS LIGHT STAYS ON AND WHEN INITIATING BRAKES, BRAKE PEDAL VIBRATES AND MAKES A VIBRATING NOISE. WHILE I WAS DRIVING TO MY APPT, THE MESSAGE KEPT FLASHING OVER AND OVER. SAME PROBLEM 6/15/18 & HAD FRONT HUB & BEARING ASSEMBLY REPLACED. OK UNTIL 8/22/18.

08/22/2018
Components: ENGINE,FUEL/PROPULSION SYSTEM
Incident Date: 08/20/2018
Crash: No
Fire: No
Summary

2014 CHEVY IMPALA - 50,000 MILES - THE VEHICLE WILL LOSE POWER WHEN TRYING TO ACCELERATE. IT WILL SUDDENLY REGAIN POWER AND THE ENGINE WILL SURGE. ON 8/20/18 I CAN TO A STOP AT A STOP SIGN IN A RESIDENTIAL NEIGHBORHOOD. I PRESSED THE ACCELERATOR, BUT THE CAR DID NOT RESPOND AND ALMOST STALLED. I DID NOT REALIZE HOW FAR I WAS PRESSING THE ACCELERATOR, AND WHEN THE CAR REGAINED POWER THE FRONT TIRES SQUEALED FROM THE RESULTING BURNOUT. LUCKILY, I DIDN'T RUN ANYONE OVER FROM TAKING OFF LIKE THIS. A MOTHER WAS WITH HER CHILD ON THE SIDEWALK AND WAS NOT PLEASED WITH THE WAY I WAS DRIVING IN AN AREA WHERE KIDS PLAY. THIS CAR HAS HAD ONE PROBLEM AFTER THE OTHER. I DISCOVERED A GM SERVICE BULLETIN PIP5507B - "IN AMBIENT TEMPERATURES 100F OR HIGHER, VEHICLE MAY EXHIBIT A HESITATION OR STALLING CONDITION - CUSTOMERS CAN BE ADVISED TO UTILIZE FUELS WITH OCTANE 91 OR HIGHER, REFRAIN FROM IDLING, AND ONLY PARK VEHICLE IN A COVERED GARAGE. AS LONG AS YOU DON'T USE THIS VEHICLE, YOU'RE FINE. I CAN'T BELIEVE THIS IS A KNOWN SAFETY ISSUE AND NO RECALL. I GUESS SOMEONE HAS TO BE KILLED, FIRST.

08/21/2018
Components: UNKNOWN OR OTHER,ELECTRONIC STABILITY CONTROL
Incident Date: 01/01/2018
Crash: No
Fire: No
Vehicle Identification Number: 2G1155S34E9******
Summary

BODY CONTROL MODULE THAT CONTROLS SIDE AND REAR COLLISION DETECTION IS DISABLED DUE TO CORROSION FROM WATER DAMAGE AFTER NORMAL EVERYDAY USE. SAFETY ISSUE.

08/21/2018
Components: ELECTRONIC STABILITY CONTROL
Incident Date: 06/01/2018
Crash: No
Fire: No
Vehicle Identification Number: 2G1125S32E9******
Summary

BODY CONTROL MODULE / OBJECT DETECTION MODULE THAT CONTROLS SIDE AND REAR COLLISION DETECTION IS DISABLED DUE TO CORROSION FROM WATER DAMAGE AFTER NORMAL EVERYDAY USE. SAFETY ISSUE.

08/21/2018
Components: ELECTRONIC STABILITY CONTROL
Incident Date: 08/21/2018
Crash: No
Fire: No
Vehicle Identification Number: 2G1125S32E9******
Summary

MY CAR HAD WARNING LIGHTS FOR STABILITRAK, PARKING BRAKE, ABS THAT CAME ON. THE CAR JERKS WHEN YOU START IT AND SHIFT GEARS. THE CAR DOES NOT ACCELERATE LIKE NORMAL AND HAS STUGGLE REACHING HIGH SPEEDS. WHILE DRIVING, SOME OF THE LIGHTS WENT OFFF AND CAUSED MORE JERKING OF THE VEHICLE.

08/19/2018
Components: STEERING,ELECTRONIC STABILITY CONTROL,SERVICE BRAKES
Incident Date: 08/01/2018
Crash: No
Fire: No
Vehicle Identification Number: 2G1WA5E35E1******
Summary

I GET INTERMITTENT SERVICE STABILITRACK, SERVICE BRAKE ASSIST, SERVICE TRACTION CONTROL NOTIFICATIONS WHERE MY ODOMETER READING IS AS WELL AS ABS AND ELECTRONIC STABILITYCONTROL ILLUMINATIONS ALMOST IMMEDIATELY AFTER SHIFTING MY VEHICLE INTO DRIVE AND TURNING AND IT IS DURING MOTION. ALSO THERE IS GRINDING AND HARD AND DIFFICULT BRAKING DURING THESE ILLUMINATIONS...

08/03/2018
Components: ELECTRICAL SYSTEM,LANE DEPARTURE
Incident Date: 08/02/2018
Crash: No
Fire: No
Vehicle Identification Number: 2G1155S31E9******
Summary

TL* THE CONTACT OWNS A 2014 CHEVROLET IMPALA. WHILE DRIVING 65 MPH, THE VEHICLE LOST POWER AND THE STABILITRAC AND CHECK ENGINE WARNING INDICATORS ILLUMINATED. THE VEHICLE WAS TAKEN TO JOHNNY LONDOFF CHEVROLET (1375 DUNN RD, FLORISSANT, MO 63031) WHERE IT WAS DIAGNOSED THAT THE SIDE VEHICLE DETECTION MODULE FAILED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 99,000. THE VIN WAS NOT AVAILABLE. **TR

07/27/2018
Components: POWER TRAIN
Incident Date: 07/01/2018
Crash: No
Fire: No
Vehicle Identification Number: 1G1155S31EU******
Summary

TL* THE CONTACT OWNS A 2014 CHEVROLET IMPALA. WHILE DRIVING 40 MPH, THE VEHICLE LOST POWER AND ALL THE WARNING INDICATORS ILLUMINATED ON THE INSTRUMENT PANEL. IN ADDITION, THE VEHICLE SPEED DECREASED TO APPROXIMATELY 15 MPH AND THEN REGAINED SPEED. THE VEHICLE WAS TAKEN TO LOU BACHRODT CHEVROLET BUICK GMC (7070 CHERRYVALE N BLVD, ROCKFORD, IL, 815-332-3200) FOR DIAGNOSTIC TESTING, BUT THE FAILURES COULD NOT BE DUPLICATED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE AND DID NOT ASSIST. THE FAILURE MILEAGE WAS APPROXIMATELY 42,000.

07/14/2018
Components: ELECTRICAL SYSTEM,EXTERIOR LIGHTING
Incident Date: 06/09/2018
Crash: No
Fire: Yes
Vehicle Identification Number: 2G1WA5E35E1******
Summary

RIGHT FRONT HEAD LIGHT LOW BEAM WIRE HARNESS BURNS COMPLETELY UP. I ALSO FOUND THE SAME SITUATION ON 3 OTHER 2014 IMPALA LIMITED WHILE LOOKING FOR A REPLACEMENT HARNESS IN TWO DIFFERENT SALVAGE YARDS. I THINK THIS IS SIGNIFICANT.

07/05/2018
Components: STEERING,ELECTRICAL SYSTEM,ELECTRONIC STABILITY CONTROL
Incident Date: 06/01/2018
Crash: No
Fire: No
Vehicle Identification Number: 2G1155S3XE9******
Summary

POWER STEERING WAS LOST, STABILITY LIGHT CAME ON - WAS TOLD THIS WAS DUE TO EROSION - HAD REPAIRED AT MY COST - EXTENDED WARRANTY WOULD NOT COVER AS TECHICIAN STATED MY FAULT ALTHOUGH APPARENTLY THIS AREA IS NOT VISIBLE DURING NORMAL SERVICE. NOW THE CAR TWICE HAS NOT STARTED AT ALL - ALL ELECTRONIC SENSORS GO DEAD. HAVE TAKEN TO CHEVROLET DEALER AND THEY ARE UNABLE TO DETERMINED WHAT IS WRONG. AT LEAST EVERY OTHER TIME I TURN ON CAR, THE STABILITY LIGHT OR STEERING LIGHT COME ON, AS WELL AS THE PARK ASSIST LIGHT. I WAIT FOR ABOUT 10 MINUTES OR SO, TRY AGAIN, AND THEY MAY OR MAY NOT GO OFF. 2 - THE REAR VIEW MIRROR FELL OFF DURING THE FIRST MONTH I PURCHASED, SO IT WAS UNDER WARRANTY AND THEY "RE-GLUED) IT SEVERAL TIMES - FINALLY IT WAS RECALLED, AND REPLACED ABOUT 15 MONTHS AGO, NOW THE MIRROR IS DOING THE SAME THING AGAIN. 3- LAST IS THE PILLAR TRIM - IT PEELED AND I HAD TO HAVE REPLACED AT MY COST - THIS SHOULD NOT HAVE OCCURRED. I FEAR I HAVE A LEMON, BUT MORE IMPORTANTLY I AM NOT RECEIVING THE SERVICE NECESSARY FROM CHEVROLET DEALER - I HAVE MAINTAINED THE SERVICE ON MY CAR THROUGH THE DEALER, BUT SO MANY UNANSWERED CONCERNS LEAVES ME AT RISK FOR ACCIDENT SHOULD CAR JUST STOP!

06/22/2018
Components: SERVICE BRAKES, HYDRAULIC,ELECTRICAL SYSTEM,LANE DEPARTURE
Incident Date: 04/22/2018
Crash: No
Fire: No
Vehicle Identification Number: 1G1145SL6EU******
Summary

TL* THE CONTACT OWNS A 2014 CHEVROLET IMPALA. WHILE DRIVING AT AN UNKNOWN SPEED, THE SIDE DETECTION WARNING INDICATOR FAILED TO OPERATE AND "SIDE DEFECT DETECTION WAS OFF" ILLUMINATED. THE CONTACT ALSO STATED THAT THE BRAKES MADE SQUEAKING NOISES. THE VEHICLE WAS TOWED TO MEMORIAL HIGHWAY CHEVROLET INC. (1 CHEVY DRIVE, WINDBER, PA 15963, 814-467-4596) WHERE IT WAS DIAGNOSED THAT THE HARNESS CONNECTED TO THE SIDE DETECTION LIGHT NEEDED TO BE REPLACED. THE TECHNICIAN ALSO STATED THAT THE BRAKE PADS NEEDED TO THE REPLACED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURES AND STATED THAT THE REPAIR COST FOR THE SIDE DETECTION LIGHT WOULD BE DISCOUNTED. THE FAILURES WERE NOT REPAIRED. THE FAILURE MILEAGE WAS APPROXIMATELY 28,400.

06/14/2018
Components: ELECTRONIC STABILITY CONTROL
Incident Date: 06/25/2015
Crash: No
Fire: No
Vehicle Identification Number: 2G1125S38E9******
Summary

I HAVE HAD AN ON GOING PROBLEM WITH THE STABILITRAK, ABS, AND PARKING BRAKE COMING ON AND STAYING ON. THE FIRST TIME THAT THE STABILITRAK CAME ON I WAS JUNE 2015, 3 MONTHS AFTER PURCHASING THE CAR. I WAS DRIVING ON THE HIGHWAY AT ABOUT 65 MILES AN HOUR AND HAD TO PULL OVER AND SHUT THE CAR OFF TO GET THE STABILITRAK TO GO OFF. ON 3 OTHER SEPARATE OCCASIONS I WAS PARKED AND COULD NOT GET THE CAR INTO ANY GEAR. SOMEHOW THE PARKING BREAK HAD ENGAGED AND WOULD NOT GO OFF. ONCE I SAT STRANDED IN A PARKING LOT WAITING ON ROADSIDE SERVICE, BUT WAS RESCUED BY MY SON WHO TWEEKED WITH THE CONTROLS UNTIL CAR WAS ABLE TO SHIFT. ALSO, THE GEARSHIFT AREA DOES NOT LIGHT UP WHEN THESE ISSUES ARE HAPPENING, MAKING IT HARD TO TELL WHEN CAR IS IN REVERSE, DRIVE, OR NEUTRAL. WHEN SHIFTING THE CAR FEELS LIKE THE ENGINE WANTS TO FALL OUT AND CAR WILL NOT DRIVE FASTER THAN 45 MILES AN HOUR. I HAVE TAKEN CAR TO DEALERSHIP ONLY TO BE TOLD THAT THERE ARE 16 DIFFERENT CODES SHOWING, AND THAT EACH CODE MUST BE ADDRESSED IN ORDER TO FIX THE ISSUE. I HAVE SPOKEN TO THE MANUFACTURER, BUT THERE WAS NOTHING THEY COULD DUE SINCE I WAS PAST THE 5,000 MILES/36 MONTHS. I WAS 608 MILES PAST. I PLEADED WITH THE REPRESENTATIVE, BUT WAS TOLD THERE WAS NOTHING THEY COULD DO SINCE THERE WERE NO OTHER COMPLAINTS ABOUT THE ISSUES. I'VE HAD THIS VEHICLE FOR OVER 3 YEARS, AND IT HAS ONLY BEEN FULLY OPERATIONAL FOR 11 MONTHS OF THOSE 3 YEARS. THIS ISSUE IS COSTING ME MORE IN GAS, BECAUSE INSTEAD OF TAKING THE HIGHWAY TO WORK I HAVE BEEN TAKING LOCAL ROADS. I HAVE ALSO HAD TO RENT VEHICLES DUE TO THESE ISSUE. I STILL HAVE ABOUT 2.5 YEARS LEFT TO PAY ON THIS VEHICLE, AND I AM STILL HAVING THE SAME ISSUES. AUTO REPAIR IS VERY EXPENSIVEL AND I CANNOT AFFORD TO ADDRESS THE 16 CODES UNTIL THEY FIND THE RIGHT ONE. I AM HOPING THAT A RECALL IS DONE VERY SOON SO THAT I MAY BE ABLE TO FULLY USE MY VEHICLE AGAIN.

06/13/2018
Components: STEERING,ELECTRONIC STABILITY CONTROL,SERVICE BRAKES
Incident Date: 06/13/2018
Crash: No
Fire: No
Vehicle Identification Number: 2G1155S39E9******
Summary

TL* THE CONTACT OWNS A 2014 CHEVROLET IMPALA. WHILE DRIVING AT LOW SPEEDS AND DEPRESSING THE BRAKE PEDAL ,THE VEHICLE HESITATED TO SLOW DOWN AND THE STEERING WHEEL BECAME DIFFICULT TO STEER. IN ADDITION, THE ABS, POWER STEERING, AND STABILITRAK SYSTEM INDICATORS ILLUMINATED. THE VEHICLE WAS TAKEN TO WINEGARDNER MOTOR COMPANY (22675 WASHINGTON ST, LEONARDTOWN, MD 20650, (240) 256-3959) WHERE THEY INFORMED THE CONTACT THAT THE VEHICLE WAS SERVICED IN 2014 PER NHTSA CAMPAIGN NUMBER: 14V450000 (STEERING). THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS 65,495.

06/11/2018
Components: ELECTRICAL SYSTEM
Incident Date: 05/19/2018
Crash: No
Fire: No
Vehicle Identification Number: 1G1115SL7EU******
Summary

WHILE IN MOTION, 70 MPH WITH CRUISE AND A/C ON, ALL DASH INDICATORS SHUT OFF. CRUISE SHUT OFF AS WELL AS A/C. WITHIN A FEW SECONDS EVERYTHING CAME BACK ON...LIKE I RESTARTED THE CAR. IT DID THAT SEVERAL TIMES IN A ROW AND EACH TIME EVERY CONCEIVABLE MALFUNCTION INDICATOR ILLUMINATED ON THE DASH (CLUSTER PANEL). ALL HAPPENING WHILE TRAVELING DOWN THE HIGHWAY AT 70 MPH. WHEN THE DASH FINALLY STOPPED THIS CYCLING, IT LEFT THE CAR WITHOUT ANY INDICATORS (SPEED, TACH, FUEL, ETC)...THEY WERE ALL ON ZERO. FORTUNATELY, MY GARMIN GPS TOLD ME MY SPEED. THINGS REMAINED THAT WAY UNTIL I STOPPED AND SHUT OFF THE CAR FOR ABOUT AN HOUR. AFTER RESTARTING THINGS WERE NORMAL, EXCEPT THAT MY DRIVERS SIDE MIRROR COLLISION AVOIDANCE INDICATOR REMAINED ON. THAT INDICATOR REMAINS ON 24/7...EVEN WHEN THE CAR IS OFF AND PARKED OVERNIGHT. I FINALLY HAD TO REMOVE THE FUSE TO GET IT TO SHUT OFF. I LEAVE THE FUSE OUT ALL THE TIME NOW. THE ERRATIC DASH BOARD TROUBLE HAD HAPPENED ONE OTHER TIME PREVIOUSLY. THE MIRROR ANTI COLLISION INDICATORS HAD BEEN MALFUNCTIONING FOR ABOUT THREE MONTHS PRIOR TO THE ERRATIC DASH BOARD INCIDENTS.

06/10/2018
Components: STEERING,VEHICLE SPEED CONTROL,SERVICE BRAKES
Incident Date: 06/10/2018
Crash: No
Fire: No
Vehicle Identification Number: 2G1155S32E9******
Summary

WHILE DRIVING ON A RURAL ROAD APPROACHING A SHARP CURVE MY VEHICLE'S CONTROL PANEL BEGAN TO DISPLAY SERVICE POWER STEERING DRIVE WITH CARE AND SERVICE STABILITRACK MESSAGES RESPECTIVELY; IMMEDIATELY THEREAFTER I BEGAN TO EXPERIENCE DIFFICULTY WITH STEERING.

06/10/2018
Components: SERVICE BRAKES
Incident Date: 06/08/2018
Crash: No
Fire: No
Vehicle Identification Number: 1G1115SL0EU******
Summary

HAD A BRAKE INSPECTION ONE WEEK PRIOR TO BRAKES FAILING WHILE DRIVING, PEDAL WAS SOFT ALL THE WAY TO THE FLOOR WHILE HEAR AIR COMPRESSION NOISE. NO WARNING LIGHTS OR ALERTS.

05/30/2018
Components: ELECTRONIC STABILITY CONTROL,SERVICE BRAKES
Incident Date: 05/28/2018
Crash: No
Fire: No
Vehicle Identification Number: 2G1125S3XE9******
Summary

WHEN I START MY CAR MY EPB IS STUCK TO MY ROTORS AND WILL NOT DISENGAGE WHILE DRIVING OR WHEN I APPLY THE BRAKE. I AM IN FEAR THAT MY BRAKES WILL CATCH FIRE FROM THE FICTION. THE RECALL THAT WAS ON THIS ISSUE, WHEN MY VIN WAS CHECKED IT SAID MY CAR WASN'T AFFECTED BY THIS BUT CLEARLY IT IS. THE RECALL SAID THE DEALER NEEDS TO UPDATE THE ELECTRONIC PARKING BRAKE SOFTWARE BUT THEY WILL NOT DO IT BECAUSE MY CAR HAS A SALVAGE TITLE. ALSO MY CAR WON'T GO OVER 50MPH BECAUSE THE BRAKES ARE ENGAGED AND WONT RELEASE

05/30/2018
Components: ELECTRICAL SYSTEM,UNKNOWN OR OTHER,ELECTRONIC STABILITY CONTROL
Incident Date: 05/30/2018
Crash: No
Fire: No
Vehicle Identification Number: 1G1155S39EU******
Summary

THE ELECTRICAL SYSTEM STARTED TO TRIP OUT. ALL THE CARS SYSTEMS ARE BLINKING ON AND OFF.

05/29/2018
Components: SEAT BELTS
Incident Date: 05/24/2018
Crash: No
Fire: No
Vehicle Identification Number: 1G1145SLXEU******
Summary

TL* THE CONTACT OWNS A 2014 CHEVROLET IMPALA. WHILE DRIVING APPROXIMATELY 30 MPH, THE FRONT DRIVER'S SEAT BELT UNLATCHED WITHOUT WARNING. THE VEHICLE WAS TAKEN TO KELLY CHEVROLET (5220 VALUE DR., FORT WAYNE, IN 46805, 260-484-5566) WHERE IT WAS DETERMINED THAT THE SEAT BELT NEEDED TO BE REPLACED AND THERE WAS NO RECALL. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE VEHICLE WAS NOT REPAIRED. THE FAILURE MILEAGE WAS 48,000.

05/16/2018
Components: VISIBILITY,VISIBILITY/WIPER
Incident Date: 09/01/2017
Crash: No
Fire: No
Vehicle Identification Number: 2G1125S32E9******
Summary

TL* THE CONTACT OWNS A 2014 CHEVROLET IMPALA. WHILE PARKING THE VEHICLE, THE REARVIEW MIRROR SUDDENLY DETACHED FROM THE FRONT WINDSHIELD. THE VEHICLE WAS TAKEN TO THE LOCAL DEALER (BURGLUND CHEVROLET, 1824 WILLIAMSON RD. NW, ROANOKE, VA) WHERE IT WAS DIAGNOSED THAT THE ENTIRE WINDSHIELD NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOTIFIED. THE FAILURE MILEAGE WAS 90,000.

05/12/2018
Components: ELECTRONIC STABILITY CONTROL
Incident Date: 05/11/2018
Crash: No
Fire: No
Vehicle Identification Number: 2G1125S30E9******
Summary

TAKATARECALL- CRUNK MY CAR UP TO GO TO WORK AND THE SERVICE STABILITRAK MESSAGE WAS ON. NO INDICATE IN GEAR SHIFT. WHEN I ATTEMPTED TO PUT CAR IN GEAR IT WOULD JERK LIKE THE TRANSMISSION WAS STUCK. I ATTEMPTED TO DRIVE TO THE DEALERSHIP AND THE CAR WOULD NOT PICK UP SPEED ON THE HIGHWAY. I HAD TO RETURN BACK HOME AND HAVE THE CAR TOWED.

05/12/2018
Components: UNKNOWN OR OTHER
Incident Date: 05/11/2018
Crash: No
Fire: No
Vehicle Identification Number: 1G1125S37EU******
Summary

TAKATA RECALL PROBLEM WHEN SUNROOF SHADE NOT WORKING. CAN NOT OPEN SUNROOF SHADE

04/20/2018
Components: VEHICLE SPEED CONTROL,ELECTRONIC STABILITY CONTROL
Incident Date: 04/20/2018
Crash: No
Fire: No
Vehicle Identification Number: 1G11Y5SL2EU******
Summary

TODAY IS THE SECOND TIME IN 6 MONTHS THAT MY CAR HAS DONE THIS. 2014 CHEVY IMPALA 62,000 MILES, 4 CYLINDER. I WAS DRIVING ON THE HIGHWAY AT 65 MILES AN HOUR AND FIRST THE "SERVICE STABILITRAK" WARNING COMES UP. THEN THE "ENGINE POWER REDUCED" WARNING APPEARS. THE ENGINE WILL NOT GO ABOVE 20 MPH AT THIS POINT. THIS IS VERY DANGEROUS ESPECIALLY IF YOU ARE ON THE HIGHWAY AT SPEEDS OF 65 AND SUDDENLY YOU HAVE NO POWER! I TOOK IT TO MY MECHANIC WHO COULD FIND NOTHING WRONG WITH THE CAR. HE TOLD ME TO PULL OVER AND SHUT THE CAR OFF AND RESTART IT. I DID THAT AND THE CHECK ENGINE LIGHT IS ON BUT I DID GET MY ENGINE POWER BACK. I'M TERRIFIED DRIVING THIS CAR. SOMEONE IS GOING TO GET KILLED IN THIS SITUATION. I READ ALL OVER THE INTERNET ABOUT THIS SAME PROBLEM AND NOTHING IS BEING DONE ABOUT IT. THIS SHOULD BE A RECALL!

04/17/2018
Components: STEERING
Incident Date: 04/14/2018
Crash: No
Fire: No
Vehicle Identification Number: 2G1125S39E9******
Summary

WHILE DRIVING POWER STEERING FAILED, LEAVING A VERY DANGEROUS SITUATION. FOR A CAR WITH ONLY 74,000 MILES IT IS UNACCEPTABLE THAT THE ENTIRE POWER STEERING RACK SHOULD BE REPLACED AND ONLY A DEALER CAN REPROGRAM THAT RACK. IT IS A COST OF OVER $3,000 AND WITH A PRIOR MINIMAL RECALL I SMELL A LARGER QUALITY ISSUE.

04/10/2018
Components: ELECTRICAL SYSTEM,VEHICLE SPEED CONTROL
Incident Date: 03/05/2018
Crash: No
Fire: No
Summary

DRIVING TO WORK AND ALL THE EMERGENCY LIGHTS ON MY DASHBOARD CAME ON FOR NO REASON. THE SPEEDOMETER, TACHOMETER, GAS GAUGE, TEMPERATURE GAUGE, RADIO AND HEATER/AC CONTROLS AND TURN SIGNALS QUIT WORKING. ADDITIONAL WARNING LIGHTS ON DASHBOARD WE'RE STABILTRAC, ABS, AIR BAG, TIRE MONITOR AND BRAKE LIGHT. PREVIOUS TO THIS WE HAD PROBLEMS WITH THE BLIND SPOT MONITOR SYSTEM NOT FUNCTIONING. THE CAR HAS BEEN AT THE DEALERSHIP NOW FOR ABOUT 5 WEEKS WITH NO ANSWER. THEY CURRENTLY HAVE 3 OTHER IMPALAS WITH THE SAME PROBLEM. WE LIVE IN A TOWN OF UNDER 10,000 PEOPLE SO WHAT ARE THE ODDS THAT WE ARE THE ONLY ONES. SORRY I DO NOT HAVE ACCESS TO MY VIN NUMBER AT THIS TIME.

03/26/2018
Components: STEERING,ELECTRICAL SYSTEM,ELECTRONIC STABILITY CONTROL
Incident Date: 03/26/2018
Crash: No
Fire: No
Vehicle Identification Number: 1G1125S38EU******
Summary

DRIVING IN HIGHWAY AND THE POWER STEERING WHEEL BECOMES EXTREMELY HARD TO TURN MOVE IT COMPLETELY ELECTRIC SHUT OFF IT WAS IN DANGEROUS SITUATION VEHICLE RUNNING AND AND CAN'T EVEN MOVE THE STEERING WHEEL DASHBOARD SHOWED POWER STEERING NEED SERVICE. WENT TO SIDE OF HIGHWAY FOR FEW MINS AND WENT BACK TO CAR AND TURN ON WORK BACK TO NORMAL THIS WILL BE THE SECOND TIME HAPPEN 1ST WAS ON THE GARAGE TURN ENGINE BUT STEERING WHEEL WONT MOVE AT ALL VERH HARD...

03/16/2018
Components: STEERING,ELECTRICAL SYSTEM,ELECTRONIC STABILITY CONTROL
Incident Date: 03/12/2018
Crash: No
Fire: No
Vehicle Identification Number: 1G1155S34EU******
Summary

WHILE DRIVING VEHICLE ON INTERSTATE AFTER WORK A BURNING SMELL WAS NOTICED FOLLOWED BY THE STABILITRAK, ABS AND SERVICE POWER STEERING LIGHTS CAME ON, WHICH MADE THE VEHICLE VERY HARD TO TURN. TOOK VEHICLE TO A CHEVROLET DEALERSHIP BELIEVING IT WAS A RECALL DUE TO RESEARCH ONLINE, SERVICE DEPARTMENT STATED THE RECALL WAS FIXED SO THEY REPROGRAMMED IT. UPON LEAVING THE DEALERSHIP, THE BRAKES WERE GRINDING AND ALL THE LIGHTS CAME BACK ON. TOOK BACK TO SERVICE AND IT'S TAKEN 3 DAYS FOR THEM TO TRY AND FIGURE OUT WHAT IS WRONG. THEY'VE NOW DECIDED IT NEEDS A NEW STEERING GEAR. I'VE RESEARCHED OTHER 2014 IMPALAS HAVING A RECALL ON STEERING GEARS BUT THIS VEHICLE IS NOT LISTED? HOW IS THAT? I FEEL IT NEEDS TO BE RECALLED AND FIXED SINCE THERE'S BEEN PREVIOUS RECALLS REGARDING THE WHOLE ELECTRICAL STEERING SYSTEM, STEERING MODULES, AND STEERING GEARS. THE SERVICE DEPARTMENT IS SAYING IT IS GOING TO BE $2,800 TO FIX.

03/14/2018
Components: STEERING
Incident Date: 02/09/2018
Crash: No
Fire: No
Vehicle Identification Number: 2G1125S31E9******
Summary

TL* THE CONTACT OWNS A 2014 CHEVROLET IMPALA. WHILE DRIVING APPROXIMATELY 45 MPH, THE POWER STEERING WARNING MESSAGE DISPLAYED AND THE AUDIBLE CHIME ACTIVATED. THE STEERING WHEEL BECAME VERY DIFFICULT TO TURN. THE VEHICLE WAS TAKEN TO BALLAS BUICK (5715 WEST CENTRAL AVE, TOLEDO, OH) WHERE IT WAS DIAGNOSED THAT THE ELECTRIC POWER STEERING GEAR WAS FAULTY AND NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOTIFIED, BUT NO ASSISTANCE WAS OFFERED. THE FAILURE MILEAGE WAS 48,000.

03/14/2018
Components: AIR BAGS
Incident Date: 01/03/2018
Crash: No
Fire: No
Vehicle Identification Number: 2G1155S34E9******
Summary

TAKATA INFLATORS. MY AIR BAG WILL NOT DEPLOY AT ALL.

03/14/2018
Components: STRUCTURE
Incident Date: 02/21/2018
Crash: No
Fire: No
Vehicle Identification Number: 2G1155S32E9******
Summary

TL* THE CONTACT OWNS A 2014 CHEVROLET IMPALA. THE CONTACT STATED THAT THE VEHICLE WAS INCLUDED IN AN UNKNOWN RECALL FOR THE TAIL LIGHT GASKETS, WHICH WAS REPAIRED IN 2014. FOUR YEARS LATER, WHILE OPENING THE TRUNK, THE CONTACT NOTICED THAT WATER HAD BUILT UP BY THE SPARE TIRE AND MOLD WAS FORMING ON BOTH SIDES OF THE TRUNK. THE DEALER (CENTENNIAL CHEVROLET, 5209 PITTSBURGH RD, UNIONTOWN, PA 15401) WAS MADE AWARE OF THE FAILURE. THE MANUFACTURER WAS CONTACTED AND WAS UNABLE TO PROVIDE ASSISTANCE. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE FAILURE MILEAGE WAS 66,000.

03/10/2018
Components: STEERING,ELECTRONIC STABILITY CONTROL,SERVICE BRAKES
Incident Date: 03/10/2018
Crash: No
Fire: No
Vehicle Identification Number: 1G1155S36EU******
Summary

I WAS DRIVING ON THE INTERSTATE AT APPROX 70 MPH WHEN THE POWER STEERING QUIT WORKING. TWO WARNING MESSAGES CAME ON STATING THAT THE "POWER STEERING NEEDED TO BE SERVICED", THE "STABILITRACK NEEDED TO BE SERVICED" AND THE ABS WARNING LIGHT CAME ON. THE CAR BECAME DIFFICULT TO STEER. I HAD MY SON AND A NEIGHBOR'S CHILD IN THE CAR WITH ME. IT WAS NOT A SAFE CONDITION.

03/07/2018
Components: STEERING
Incident Date: 03/02/2018
Crash: No
Fire: No
Vehicle Identification Number: 2G1155S31E9******
Summary

TL* THE CONTACT OWNS A 2014 CHEVROLET IMPALA. WHILE DRIVING APPROXIMATELY 35 MPH, THE STEERING WHEEL SEIZED AND THE POWER STEERING WARNING INDICATOR ILLUMINATED. THE CONTACT TURNED THE VEHICLE AROUND AND DROVE HOME. THE VEHICLE WAS TAKEN TO BOYD CHEVROLET CADILLAC BUICK (1875 SPARTANBURG HWY, HENDERSONVILLE, NC 28792) WHERE IT WAS DIAGNOSED THAT IT NEEDED TO BE REPROGRAMMED. THE VEHICLE WAS NOT REPAIRED DUE TO THE REPAIR FEES. THE MANUFACTURER INFORMED THE CONTACT THAT THE WARRANTY HAD EXPIRED AND DID NOT OFFER FURTHER ASSISTANCE. THE APPROXIMATE FAILURE MILEAGE WAS 23,729.

03/02/2018
Components: VISIBILITY/WIPER
Incident Date: 03/01/2018
Crash: No
Fire: No
Vehicle Identification Number: 1G1115SL2EU******
Summary

TL* THE CONTACT OWNS A 2014 CHEVROLET IMPALA. WHILE THE VEHICLE WAS STATIONARY, THE REAR WINDSHIELD EXPLODED WITHOUT IMPACT. A DEALER WAS NOT CONTACTED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS APPROXIMATELY 92,000.

03/02/2018
Components: STEERING,ELECTRICAL SYSTEM,SERVICE BRAKES
Incident Date: 02/28/2018
Crash: No
Fire: No
Vehicle Identification Number: 2G1125S36E9******
Summary

ELECTRICAL FAILURES. I EXPERIENCED A FAILURE IN MY STABILITRAK, POWER STEERING AND ABS SYSTEM ON MY 2014 CHEVY IMPALA 2LT. THIS CAUSED MY VEHICLE TO LOSE POWER STEERING, AND ABS BRAKE CONTROL, WHICH WHILE DRIVING ON A RAINY SURFACE (IN MA TODAY 3/2 THE WEATHER WAS INSANE) WAS NOT REASSURING. I HAVE READ NUMEROUS REPORTS OF OTHER PEOPLE EXPERIENCING THIS ISSUE AS WELL. CHEVY SEEMS TO HAVE ARE RECALL OPEN FOR POWER STEERING, BUT MY VIN SUPPOSEDLY IS NOT IMPACTED DESPITE ME HAVING A POWER STEERING FAILURE. MANY, MANY ELECTRICAL ISSUES WITH THIS CAR HAVE BEEN REPORTED, AND YET CHEVY DOES NOTHING TO CORRECT THIS CLEAR SAFETY CONCERN. THANKFULLY THE POWER STEERING SYSTEM ONLY PARTIALLY REDUCED ITSELF, AND DIDN'T COMPLETELY FAIL OR ELSE WHO KNOWS WHAT WOULD HAVE HAPPENED. VERY DANGEROUS AND DISAPPOINTING THAT NOTHING IS BEING DONE TO PROTECT PEOPLE.

02/28/2018
Components: POWER TRAIN,ELECTRICAL SYSTEM,UNKNOWN OR OTHER
Incident Date: 02/27/2018
Crash: No
Fire: No
Vehicle Identification Number: 2G1155S36E9******
Summary

THIS CAR HAS BEEN A LEMON SINCE WE OWNED IT. FIRST THE ELECTRICAL SYSTEM SHUT DOWN (WHILE WE WERE DRIVING AT 70 MPH), THEN THE WHEEL BARRINGS NEEDED REPLACING AT 60,000 MILES, AND NOW THE SOLENOID HAS GONE BAD PREVENTING THE CAR FROM SHIFTING.

02/26/2018
Components: STEERING,ELECTRONIC STABILITY CONTROL
Incident Date: 02/23/2018
Crash: No
Fire: No
Vehicle Identification Number: 2G1155S37E9******
Summary

ABS AND STABILITY CONTROL LIGHTS CAME ON 3DAYS AGO

02/25/2018
Components: STEERING
Incident Date: 01/07/2017
Crash: No
Fire: No
Vehicle Identification Number: 2G1125S36E9******
Summary

MY 2014 CHEVY IMPALA HAS A POWER STEERING ASSIST PROBLEM. ON ONE OCCASION WHILE DRIVING, THE VEHICLE LOST POWER STEERING ASSIST AND IT WAS HARD TO CONTROL. WHEN I FINALLY MANAGED TO DRIVE IN A GAS STATION, PARKED FOR A WHILE, THE PROBLEM WENT AWAY. AFTER LESS THAN A MONTH, THE SAME PROBLEM OCCUR WHEN I HAD GONE TO MY DAUGHTER'S DAYCARE TO PICK HER UP. I PARKED THE VEHICLE IN THE PARKING LOT, WENT IN THE CLASS TO PICK UP MY DAUGHTER AND WHEN I RETURNED TO THE VEHICLE MY POWER STEERING ASSIST WAS GONE. IT HAS BEEN ALMOST A YEAR SINCE I PARKED THE VEHICLE WAITING FOR A RECALL BUT IT HAS NOT HAPPENED. THE COST OF REPAIR IS SO EXPENSIVE FOR A CAR WITH ONLY ABOUT 40,000 MILES ON IT. I SURELY DESERVE A RECALL FOR THIS PROBLEM ASAP.

02/22/2018
Components: STEERING,ELECTRONIC STABILITY CONTROL,SERVICE BRAKES
Incident Date: 02/19/2018
Crash: No
Fire: No
Vehicle Identification Number: 2G1125S36E9******
Summary

WHILE DRIVING, THE POWER STEERING, ABS AND STABIITRAK ALL BECAME NONFUNCTIONAL AND THE PROBLEM HAS PERSISTED FOR ABOUT A WEEK FOLLOWING THE ONSET. THIS OCCURRED WHILE DRIVING IN A STRAIGHT LINE, WITH NO TURNING INVOLVED.

02/20/2018
Components: STRUCTURE
Incident Date: 02/17/2018
Crash: No
Fire: No
Vehicle Identification Number: 2G1115SL9E9******
Summary

TL* THE CONTACT OWNS A 2014 CHEVROLET IMPALA. DURING RAINY WEATHER CONDITIONS, WATER LEAKED INTO THE TRUNK. THE VEHICLE WAS NOT TAKEN TO THE DEALER. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE AND STATED THAT THE WARRANTY EXPIRED. THE FAILURE WAS NOT REPAIRED. THE FAILURE MILEAGE WAS APPROXIMATELY 67,000.

02/18/2018
Components: POWER TRAIN,ELECTRICAL SYSTEM,ELECTRONIC STABILITY CONTROL
Incident Date: 02/16/2018
Crash: No
Fire: No
Vehicle Identification Number: 2G1125S30E9******
Summary

WARNING INDICATOR LIGHTS BEGAN FLASHING ON THE DASH AND WARNING LIGHTS IN THE MIRRORS FLASHED RANDOMLY. GM DEALER SAID IT WAS A SENSOR THAT WATER HAD LEAKED IN AND CORRODED INSIDE. SAID IT WAS SAFE TO DRIVE AND WOULD TAKE A WEEK TO GET THE PART. THE NEXT DAY IT SHUT OFF AFTER ABOUT ONE MINUTE WHEN STARTED WITH THE REMOTE START. WHEN DRIVING ON THE STREET MORE INDICATOR WARNINGS CAME ON: AIRBAG, TRACTION CONTROL, PARKING BRAKE, ETC.; THE A/C CAME ON BY ITSELF; THE HEADLIGHTS, HEATER, AND TURN SIGNALS STOPPED WORKING. STOPPED THE CAR AND SHUT IT OFF FOR ABOUT AN HOUR. AFTER STARTING IT WITH THE KEY AND RUNNING IT FOR ABOUT 3 MINUTES, IT SHUT ITSELF OFF. ONCE STARTED AGAIN, WOULD ONLY MOVE ABOUT A FOOT AND THEN STOPPED SHARPLY, LIKE THE BRAKES HAD BEEN SLAMMED ON. DID THIS SEVERAL TIMES. PARKED IT AGAIN AND HAD IT TOWED TO THE DEALER. THEY STILL SAY IT'S THE SENSOR PROBLEM AND WILL BE $1200 TO FIX. THEY DID NOT INVESTIGATE THE ISSUE FURTHER ALTHOUGH IT IS CLEARLY A SAFETY PROBLEM.

02/05/2018
Components: ELECTRICAL SYSTEM
Incident Date: 01/24/2018
Crash: No
Fire: No
Vehicle Identification Number: 2G1155S36E9******
Summary

TL* THE CONTACT OWNS A 2014 CHEVROLET IMPALA. WHILE DRIVING, ALL THE WARNING INDICATORS ILLUMINATED, THE SPEEDOMETER FAILED, AND ALL THE FUNCTIONS OF THE AIR CONDITIONING UNIT FAILED. THE VEHICLE WAS TAKEN TO THE DEALER (SARCHIONE CHEVROLET, 1572 OH-44, RANDOLPH, OH 44265) WHERE IT WAS DIAGNOSED THAT THE OBJ SENSORS AND WIRING HARNESS FAILED. THE VEHICLE WAS REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE AND A CLAIM WAS FILED. THE FAILURE MILEAGE WAS 49,700. *TT *TR

02/02/2018
Components: UNKNOWN OR OTHER
Incident Date: 01/29/2018
Crash: No
Fire: No
Vehicle Identification Number: 2G1155S34E9******
Summary

ON THE MORNING OF MONDAY JANUARY 29, 2018, I WAS DRIVING IN A SCHOOL ZONE AT 20MPH AND ALL OF A SUDDEN I HEAR A POP SO LOUD THAT IT SOUNDED LIKE A GUN SHOT. I LOOK BACK THROUGH THE REAR VIEW MIRROR AND THE BACK GLASS IS COMPLETELY SHATTERED! THERE WERE NO CARS BEHIND ME OR BESIDE ME AS THERE WAS NO TRAFFIC IT'S HIGHLY UNLIKELY SOMETHING HIT THE GLASS. I HAD JUST DROPPED OFF MY KIDS AT SCHOOL AND THEY COULD HAVE BEEN STILL IN THE BACK SEAT WHEN THIS HAPPENED AND IT COULD HAVE BEEN MUCH WORSE. THIS SEEMS TO ME TO BE A DEFECT IN THE WINDOW OR DEFROSTER.

02/01/2018
Components: STEERING
Incident Date: 01/30/2018
Crash: No
Fire: No
Vehicle Identification Number: 1G1125S34EU******
Summary

TL* THE CONTACT OWNS A 2014 CHEVROLET IMPALA. WHILE OPERATING THE VEHICLE, THE MESSAGE "SERVICE POWER STEERING AND STABILIZING TRACK" DISPLAYED AND THE POWER STEERING MALFUNCTIONED, WHICH CAUSED THE STEERING WHEEL TO BECOME VERY DIFFICULT TO TURN. THE CAUSE OF THE FAILURE WAS NOT DIAGNOSED OR REPAIRED. THE CONTACT INDICATED THAT THE VEHICLE WAS SERVICED FOR THE SAME FAILURE ON JANUARY 19, 2018 BY AN INDEPENDENT MECHANIC WHO REPLACED THE STEERING SENSOR, BUT THE FAILURE RECURRED. THE LOCAL DEALER AND MANUFACTURER WERE NOT NOTIFIED OF THE FAILURES. THE FAILURE MILEAGE WAS 39,000.

01/29/2018
Components: STEERING
Incident Date: 01/29/2018
Crash: No
Fire: No
Vehicle Identification Number: 1G1155S34EU******
Summary

POWER STEERING WENT OUT WHILE I WAS DRIVING.

01/27/2018
Components: UNKNOWN OR OTHER
Incident Date: 01/23/2018
Crash: Yes
Fire: No
Vehicle Identification Number: 2G1125S34E9******
Summary

I WAS PULLING INTO A PARKING SPACE HAD MY FOOT ON THE BRAKE AND THE CAR ACCELERATED QUICKLY. EVEN WITH MY FOOT ON THE BRAKE I COULDN'T STOP IT. THE CAR SLAMMED INTO A STONE PILLAR.

01/22/2018
Components: ELECTRONIC STABILITY CONTROL
Incident Date: 01/22/2018
Crash: No
Fire: No
Vehicle Identification Number: 1G1125S31EU******
Summary

MADE RH TURN AND CAR STALLED AND JERKED STRUGGLING TO MOVE. CAR RECOVERED BUT WAS HAVING PROBLEMS. MADE LH TURN AND SEVICE WARNING "STABILITRACK" CAME ON WITH "LOSS OF ENGINE POWER" AS WELL AS THE CHECK ENGINE LIGHT AND TRACTION CONTROL AND STABILITRACK LIGHTS CAME ON. BARELY ABLE TO GET CAR MOVING. WAS ABLE TO GET CAR MOVING BUT HAD TO DRIVE WITH FLASHERS ON DUE TO THE JERKYNESS OF THE ENGINE LOOSING POWER. GOT CAR TO HOME APPROX 1.5 MILES. NOTICED GRINDING NOISE COMING FROM UNDER CAR. AND ALMOST NO POWER TRYING TO GET CAR IN THE DRIVE WAY. VERY DANGEROUS SITUATION. THIS HAPPENED WHEN CAR WAS TRAVELING AT SPEEDS OF ZERO TO 40 MPH.

01/02/2018
Components: ELECTRICAL SYSTEM,EXTERIOR LIGHTING,SEATS
Incident Date: 03/20/2017
Crash: No
Fire: Yes
Vehicle Identification Number: 2G1155S33E9******
Summary

TL* THE CONTACT OWNS A 2014 CHEVROLET IMPALA. WHILE DRIVING 30 MPH, THE HEADLIGHTS TURNED OFF AND ON. THE CONTACT MADE AN APPOINTMENT WITH MIKE SMITH BUICK GMC (6014 S TRANSIT RD, LOCKPORT, NY 14094, (716) 625-8235) FOR DIAGNOSTIC TESTING. THE CONTACT STATED THAT THE FAILURE FIRST OCCURRED LAST YEAR. THE DEALER DIAGNOSED THAT THERE WAS AN ELECTRICAL FAILURE, AND THE WIRES WERE BURNT AND CORRODED. THE CONTACT STATED THAT THE ELECTRICAL WIRING HARNESS WAS REPLACED. THE MANUFACTURER WAS NOTIFIED BY A LETTER THAT WAS MAILED BY THE CONTACT, BUT NO RESPONSE WAS RECEIVED. THE FAILURE MILEAGE WAS APPROXIMATELY 39,000.

12/26/2017
Components: STEERING,ELECTRICAL SYSTEM,ELECTRONIC STABILITY CONTROL
Incident Date: 12/25/2017
Crash: No
Fire: No
Vehicle Identification Number: 2G1155S34E9******
Summary

I'VE HAD AN ISSUE WITH MY 2014 CHEVY IMPALA LTZ GETTING LOCKED UP WHEN TURNING THE STEERING WHEEL. THIS STARTED A FEW MONTHS AGO, I TOOK IT TO THE DEALERSHIP BUT THEY WERE UNABLE TO RECREATE THE PROBLEM. THE FIRST INCIDENT OCCURED 09/2017, I WAS DRIVING ON THE HIGHWAY GOING 60 MPH, UPON SWITCHING LANES IT FELT LIKE THE STEERING WHEEL JAMMED AND LOCKED FOR A SECOND AND THE ELECTRICAL POWER WENT OUT ON THE RADIO AND DASH. THE ALERTS THEN SAID "POWER STEERING DRIVE WITH CARE' & "FRONT CAMERA' OR SOMETHING TO THAT EFFECT. THIS HAS HAPPENED VARIOUS TIMES SINCE ON CITY STREETS, ANOTHER MESSAGE I'VE SEEN HAS SAID SOMETHING ABOUT STABILITRAK. THE MOST RECENT EPISODE OCCURED ON 12/25/2017. I WAS DRIVING ON A CITY STREET AND TURNED RIGHT AND THE STEERING WHEEL JAMMED AND THE RADIO WENT OUT AND THE SAME MESSAGES CAME UP, I TOOK A VIDEO THIS TIME SO THAT THE DEALERSHIP CAN SEE WHAT THE ISSUE IS. I FOUND THAT THERE IS A RECALL ON OTHER 2014 CHEVY IMPALAS FOR SIMILAR ISSUES WITH POWER STEERING BUT WHEN SEARCHING UNDER MY VIN NUMBER THERE IS NO RECALL ON MY CAR BUT I FEEL AS THOUGH THIS IS A MISTAKE AND MY CAR SHOULD BE RECALLED FOR THIS ISSUE. THIS IS A BIG SAFETY ISSUE AND A BIG CONCERN TO ME AS I HAVE TWO SMALL CHILDREN AND ALMOST CRASHED WHILE ON THE FREEWAY DUE TO THIS ISSUE. LUCKILY THE OTHER TIMES THIS HAS OCCURED I WAS ON CITY STREETS NOT DRIVING AT A HIGH SPEED BUT REGARDLESS IT IS STILL A SAFETY HAZARD.

12/20/2017
Components: UNKNOWN OR OTHER
Incident Date: 09/02/2017
Crash: No
Fire: No
Vehicle Identification Number: 2G1WC5E32E1******
Summary

POWER STEERING VERY HARD TO TURN, SEEMS TO STICK WHEN TURNED ALL THE WAY LEFT OR RIGHT, MECHANIC SAID RACK (?) AND POWER STEERING PUMP NEED TO BE REPLACED. MAKES NOISES AND LEAKS POWER STEERING FLUID

12/05/2017
Components: ENGINE
Incident Date: 11/21/2017
Crash: No
Fire: No
Vehicle Identification Number: 2G1115SL4E9******
Summary

TL* THE CONTACT OWNS A 2014 CHEVROLET IMPALA. THE CONTACT STATED THAT WHILE DRIVING AT VARIOUS SPEEDS, A LOUD ROARING NOISE WAS HEARD, THE ENGINE VIBRATED, AND WHEN DEPRESSING THE ON-STAR BUTTON A CLANKING METAL NOISE WAS HEARD UNDER THE VEHICLE. THE ENGINE WARNING LIGHT ILLUMINATED. THE VEHICLE WAS TAKEN TO RINCON CHEVROLET INC. LOCATED AT 5480 GA HIGHWAY 21 S, RINCON, GA 31326 WHERE IT WAS DIAGNOSED WITH A CRANK VALVE FAILURE, WHICH WAS ALLOWING TO MUCH AIR INTO THE ENGINE. THE CONTACT STATED THAT THE VEHICLE WAS NOT REPAIRED DUE TO THE DEALER WAS WAITING THE CRANK VALVE PARTS. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE AND REFERRED THE CONTACT TO NHTSA. THE FAILURE MILEAGE WAS APPROXIMATELY 77,000.

12/01/2017
Components: BACK OVER PREVENTION
Incident Date: 11/29/2017
Crash: No
Fire: No
Vehicle Identification Number: 1G1145SL8EU******
Summary

TL* THE CONTACT OWNS A 2014 CHEVROLET IMPALA. THE CONTACT STATED THAT THE REAR BACK UP CAMERA FAILED. THE CONTACT STATED DUE TO THEIR HEIGHT THAT IT IS MORE DIFFICULT OUT THE REAR WINDOW. THE CONTACT STATED THAT PRIOR TO THE FAILURE, THE COLONIAL SOUTH CHEVROLET DEALER LOCATED AT 361 STATE RD, NORTH DARTHMOUTH, MA PERFORMED AN UNKNOWN REPAIR RELATED TO THE FAILURE HOWEVER THE FAILURE REOCCURED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE MILEGE WAS 37,000. *BF CONSUMER STATED THE ELECTRICAL FAILURE WAS FOUND TO BE RELATED TO MOLD FORMED NEAR THE AMP IN THE TRUNK WHICH WAS CAUSED BY A WATER LEAK IN REAR PASSENGER LIGHT. THIS LEAK WAS UNKNOWN AND MUST HAVE HAPPENED WHILE UNDER WARRANTY AND HAD TO BE A MANUFACTURER DEFECT. UPDATED 8/23/18*JB

11/25/2017
Components: STEERING,ELECTRONIC STABILITY CONTROL,SERVICE BRAKES
Incident Date: 11/25/2017
Crash: No
Fire: No
Vehicle Identification Number: 2G1155S39E9******
Summary

MY IMPALA 2014 WAS MAKING A LOUD NOISE FROM, THE REAR OF THE VEHICLE AS IF IT WAS THE MUFFLER. THE NOISE COULD ONLY BE HEARD WHILE I WAS INSIDE THE VEHICLE. I HAD MY WIFE STAND OUTSIDE WHILE I DROVE THE VEHICLE DOWN OUR STREET AND THE LOUD NOISE COULD NOT BE HEARD OUTSIDE OF THE VEHICLE. WE COULD HEAR THE NOISE ONCE THE VEHICLE REACHED 20 MPH. AFTER GETTING THE MUFFLER CHECKED WE FOUND OUT THE MUFFLER WAS IN GOOD CONDITION., BUT SHORTLY AFTER THE IMPALA STARTED MAKING THE LOUD NOISE WE MADE A LEFT TURN AT A SIGNAL LIGHT AND THE ABS, POWER STEERING, AND STABLITRAK SERVICE LIGHTS CAME ON THE DASHBOARD. THE POWER STEERING HAS GOTTEN INCREASINGLY WORSE SINCE THE SERVICE LIGHT CAME ON.

11/17/2017
Components: STEERING,SUSPENSION
Incident Date: 11/02/2017
Crash: No
Fire: No
Vehicle Identification Number: 2G1125S30E9******
Summary

TL* THE CONTACT OWNS A 2014 CHEVROLET IMPALA. WHILE DRIVING 50 MPH, THE ABS AND SERVICE POWER STEERING WARNING INDICATORS ILLUMINATED, CAUSING THE STEERING WHEEL TO SEIZE. THE CONTACT PULLED OVER, SHUT OFF THE VEHICLE, RESTARTED THE VEHICLE, AND THE FAILURE WENT AWAY. TWO DAYS LATER, THE STEERING FAILED AND THE WARNING INDICATORS ILLUMINATED AGAIN. THE VEHICLE WAS DRIVEN TO THE LOCAL DEALER (WALKER CHEVROLET, CAROTHERS PKWY, FRANKLIN, TN, 37067) WHILE MANUALLY CONTROLLING THE STEERING WHEEL. THE VEHICLE WAS DIAGNOSED THAT THE REAR PASSENGER WHEEL BEARING FAILED AND THAT THERE WAS NO CONNECTION TO THE POWER STEERING. THE REAR PASSENGER BEARING HUB AND ASSEMBLY WERE REPLACED. THE MANUFACTURER WAS CONTACTED AND PROVIDED CASE NUMBER: [XXX]. THE DEALER REASSURED THE MANUFACTURER THAT THE VEHICLE WAS REPAIRED; HOWEVER, NO FURTHER ASSISTANCE WAS OFFERED. THE FAILURE MILEAGE WAS APPROXIMATELY 70,017. *BF INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6). *TR

10/25/2017
Components: UNKNOWN OR OTHER
Incident Date: 10/14/2017
Crash: No
Fire: No
Vehicle Identification Number: 2G1155S3XE9******
Summary

WHEN IT RAINS HARD OR AFTER A CAR WASH WATER SEEMS TO ENTER SOMEWHERE NEAR THE DRIVER SIDE FRONT BY THE RADIATOR CAUSING STEAM ON THE LEFT SIDE OF THE FRONT GRILL.. LOOKS LIKE CAR IS OVER HEATING BUT IS NOT... THIS ONLY HAPPENS WHEN THERE IS HEAVY RAIN OR AFTER A CARWASH OR ANY TYPE OF MOISTURE THAT GETS ONLY IN THAT AREA OF THE CAR... I HAVE SEEN THE SAME COMPLAINT ON CHEVY FORUMS...

10/20/2017
Components: ENGINE
Incident Date: 10/19/2017
Crash: No
Fire: No
Vehicle Identification Number: 1G1155S33EU******
Summary

ENGINE SHUTS OFF WHILE DRIVING AFTER BATTERY WAS REPLACED

10/18/2017
Components: POWER TRAIN
Incident Date: 09/27/2017
Crash: No
Fire: No
Vehicle Identification Number: 2G1WB5E30E1******
Summary

WHEN STOP TO PARK NOT IN MOTION PUT AUTOMATIC TRANSMISSION IN PARK CAR WILL ROLL LIKE IT IS IN NEUTRAL HAVE USE PARKING BRAKE OR IT CAN ROLL INTO STREET OR OTHER VEHICLE, INTO TRAFFIC OR HIT PEOPLE

10/18/2017
Components: SERVICE BRAKES
Incident Date: 09/24/2017
Crash: No
Fire: No
Vehicle Identification Number: 2G1WB5E30E1******
Summary

PARKING BRAKE WILL AUTOMATICLY PARTIALLY ENGAGE WITH NO INDICATION CAUSING PADS AND WHEEL CYLINDER TO HEAT UP CAUSING DAMAGE TO WHEEL CYLINDER, ROTOR DIS, BRAKE PADS

10/18/2017
Components: ELECTRICAL SYSTEM,UNKNOWN OR OTHER,ELECTRONIC STABILITY CONTROL
Incident Date: 06/22/2017
Crash: No
Fire: No
Vehicle Identification Number: 2G1WA5E36E1******
Summary

WHEN DRIVING AT LOW SPEEDS OR CORNERING AT STEEP ANGLES THE TRACTION CONTROL ACTIVATES AND WILL ALMOST STOP THE VEHICLE. PREVIOUSLY HAD ISSUE REPAIRED UNDER WARRANTY AND THEY REPLACED A WIRING HARNESS. ISSUE OCCURRED AGAIN. A DEALER SERVICE TECH INFORMED ME THAT THERE IS AN ISSUE WITH WATER GETTING IN THE HARNESSES BUT THERE IS NO RECALL ONLY A TECHNICAL SERVICE BULLETIN. WHERE IT IS A KNOWN ISSUE THAT EFFECTS THE TRACTION CONTROL AND ABS I FEEL THIS BEING A KNOW ISSUE SHOULD BE ADDRESSED THOUGH A RECALL AS THE REPAIR IS EXPENSIVE AND A SAFETY CONCERN.

10/03/2017
Components: ELECTRONIC STABILITY CONTROL
Incident Date: 10/01/2016
Crash: No
Fire: No
Vehicle Identification Number: 2G1WB5E37E1******
Summary

TAKATA RECALL" WHEN THE CAR STARTS UP AND IS PUT INTO DRIVE, THERE'S A HARD GRINDING NOICE AROUND FRONT WHEELS. ONCE WE TURN OFF THE TRACTION CONTROL IT STOPS AND DRIVES FINE. IF TRACTION CONTROL IS ON YOU CAN'T TURN THE CAR LEFT OR RIGHT WITHOUT GRINDING

10/02/2017
Components: ENGINE
Incident Date: 10/02/2017
Crash: No
Fire: No
Vehicle Identification Number: 1G1115SL3EU******
Summary

WHEN DRIVING IN TRAFFIC, MY STABILI TRACK LIGHT SENSOR LIGHT CAME ON AND MY REDUCED ENGINE POWER LIGHT ALSO CAME ON AND COULDN'T ACCELERATE IN TRAFFIC. I TURNED INTO A PARKING LOT AND RESTARTED THE CAR. SAME THING HAPPENED AGAIN. I HAVE ON STAR, REPORTED THE PROBLEM.

09/27/2017
Components: VISIBILITY,EQUIPMENT
Incident Date: 05/01/2015
Crash: No
Fire: No
Vehicle Identification Number: 2G1125S37E9******
Summary

2014 CHEVROLET IMPALA. CONSUMER WRITES IN REGARDS TO DEALERSHIP UNABLE TO REPAIR AIR CONDITIONER ODOR AFTER COIL REPLACEMENT. *LD UPDATED 09/27/2017*JS

09/07/2017
Components: ELECTRICAL SYSTEM,EQUIPMENT
Incident Date: 08/19/2014
Crash: No
Fire: No
Vehicle Identification Number: 2G1125S33E9******
Summary

TL* THE CONTACT OWNS A 2014 CHEVROLET IMPALA. THE CONTACT STATED THAT THE INFOTAINMENT SYSTEM FAILED AND CAUSED THE AIR CONDITIONER, RADIO, NAVIGATION, SPEEDOMETER, AND ONSTAR TO MALFUNCTION. AS A RESULT, THE CONTACT WAS UNABLE TO VIEW THE BACKUP CAMERA. IN ORDER FOR THE INFOTAINMENT SYSTEM TO FUNCTION, THE CONTACT HAD TO TURN OFF AND RESTART THE VEHICLE. THE VEHICLE WAS TAKEN TO JERRY CHEVROLET (1940 E JOPPA RD, BALTIMORE, MD 21234), BUT WAS NOT DIAGNOSED OR REPAIRED. THE CONTACT ALSO STATED THAT THE RADIO WAS REPROGRAMMED PREVIOUSLY AT JERRY CHEVROLET DEALER FOR THE SAME FAILURE; HOWEVER, THE FAILURE RECURRED. THE MANUFACTURER WAS CONTACTED AND PROVIDED CASE NUMBER: [XXX]. THE MANUFACTURER ADVISED THE CONTACT TO WAIT UNTIL HE HEARD SOMETHING FROM THE MECHANIC. THE APPROXIMATE FAILURE MILEAGE WAS 32,565. ...UPDATED 11/15/17 *BF INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6). *TT

08/21/2017
Components: VEHICLE SPEED CONTROL,ELECTRONIC STABILITY CONTROL
Incident Date: 08/20/2017
Crash: No
Fire: No
Vehicle Identification Number: 2G1155S31E9******
Summary

I WAS DRIVING ON THE EXPRESSWAY GOING 65 MILES AN HOUR AND SUDDENLY MY CAR WITHOUT WARNING WENT WAY DOWN TO 15 AND CAR WAS SAYING LOSS OF ENGINE POWER I WAS VERY AFRAID I ALSO HAD MY 3 YEAR OLD IN THE CAR WE WERE EARLY REAR ENDED BY I SEMI I PULLED TO THE EMERGENCY LANE AND SHUT THE CAR OFF WAITED 10 MINUTES STARTED IT UP AND ALL LIGHTS WERE OFF THE CAR DROVE FINE FOR 10 O 15 MINUTES AND THEN IT STARTED AGAIN THIS TIME THE POWER NEVER CAME BACK

08/19/2017
Components: STEERING,ELECTRICAL SYSTEM
Incident Date: 08/18/2017
Crash: No
Fire: No
Vehicle Identification Number: 2G1125S36E9******
Summary

I EXPERIENCED LOSS OF POWER STEERING WHILE TURNING THROUGH AN INTERSECTION. TOOK THE VEHICLE TO A DEALERSHIP TO GET A DIAGNOSIS. THE RESULTS WERE THAT THE THERE WAS A LOSS OF COMMUNICATION TO BCM.

08/16/2017
Components: POWER TRAIN
Incident Date: 08/12/2017
Crash: No
Fire: No
Vehicle Identification Number: 2G1WB5E35E1******
Summary

JUNE 2016 AT 20K MILES THE CAR WAS ERRATICALLY SHIFTING AT 30-35 MPH AND HAD A BAD SMELL FROM THE VENTS. I BROUGHT IT TO BONNER CHEVROLET WHO STATED THEY WERE UNABLE TO REPLICATE THE ISSUE AND IT MAY BE DUE TO RUNNING TOO HIGH OF AN OCTANE OF FUEL. THE ISSUE WAS NOT RESOLVED. OCTOBER 2016 I BROUGHT IT BACK TO THE DEALERSHIP FOR THE SAME ISSUE BUT I ALSO NOTICED A SLIGHT TICKING NOISE. A MOTOR MOUNT WAS CHANGED BUT NOTHING WAS DONE ABOUT THE SHIFTING ISSUE OR BAD SMELL. THEY STATED BECAUSE THE CAR WAS NOT GIVING ANY CODES, THERE WAS NOTHING ELSE THEY COULD DO ABOUT IT. AUGUST 13 2017 AT 25 OR 30 MPH WHILE ACCELERATING THE CAR VIOLENTLY JERKED MY SON AND I FORWARD. IT ALSO DID THIS WHILE DOWNSHIFTING. IT CONTINUED TO DO THIS FOR 5 MINUTES UNTIL IT BEGAN TO NO LONGER SHIFT GEARS. THE CHECK ENGINE LIGHT CAME ON. IT GOT TO 4500RPM WHEN I PULLED OVER AND SHUT THE CAR OFF. I TURNED IT BACK ON AFTER A FEW MINUTES BUT THE ISSUE CONTINUED. AFTER ANOTHER 5 MINUTES I GOT HOME. MONDAY 8/14 AFTER ARGUING WITH CHEVY ABOUT TOWING MY CAR SINCE THEY DIDNT WANT TO PICK IT UP UNTIL 8/17, THEY AGREED TO PICK IT UP THAT DAY 8/14. THEY ALSO STATED I WOULD GET A RENTAL AS LONG AS IT WAS DETERMINED THE ISSUE WAS A FAILURE ON BEHALF OF CHEVY AND NOT MYSELF. TUESDAY 8/15 CAME WITH NO UPDATE FROM THE DEALSERSHIP. WEDNESDAY MORNING 8/16 I CALLED FOR AN UPDATE AND WAS INFORMED THE CAR HAD "INTERNAL ENGINE FAILURE". THE SERVICE REP PAUL AT VALLEY CHEVROLET REFUSED TO GIVE ME THE CODE THE CAR WAS GIVING FOR THE INTERNAL ENGINE FAILURE. HE REFUSED TO GIVE ME A RENTAL BECAUSE THE CAR HAS OVER 36K MILES. I INFORMED HIM THIS IS CONFLICTING FROM WHAT I WAS TOLD ON 8/14 BY CUSTOMER SERVICE. HE SAID THAT IF I DID NOT WANT THE CAR FIXED, THAT HE COULD LEAVE MY CAR OUTSIDE. NO CALL BACK YET FROM CUSTOMER SERVICE AS THE RENTAL AND TRANSMISSION REPLACEMENT SHOULD BE COVERED UNDER THE POWERTRAIN WARANTEE.

08/04/2017
Components: AIR BAGS
Incident Date: 06/01/2017
Crash: No
Fire: No
Vehicle Identification Number: 2G1WG5E35D1******
Summary

AIRBAG SENSOR LIGHT COMES ON. VEHICLE HAS NOT BEEN IN AN ACCIDENT. NO REASON THE AIRBAG SENSOR LIGHT SHOULD BE ON.

07/17/2017
Components: POWER TRAIN
Incident Date: 07/17/2017
Crash: No
Fire: No
Vehicle Identification Number: 2G1WA5EK2B1******
Summary

DEALERSHIP COULD NOT FIND PROBLEM WITH TRANSMISSION STALLING OUT ON PULLING OUT. NOW WITH WARRANTY LAPSED TRANSMISSION SOLENOID IS BAD. $1300 TO REPAIR

07/07/2017
Components: UNKNOWN OR OTHER
Incident Date: 06/01/2017
Crash: No
Fire: No
Vehicle Identification Number: 2G1WB5E36E1******
Summary

POSSIBLE ACTUATOR ISSUE. MYSELF, ALONG WITH 3 OTHER PEOPLE, WHO HAS DIFFERENT MODELS.OF THE CHEVY IMPALA, HAVE ALL EXPERIENCED A CONSTANT CLICKING BEHIND THE PASSENGER DASHBOARD. IT CLICKS NONSTOP EVEN WHILE THE CAR IS OFF. THE ONLY TIME IT STOPS IS WHEN THE AIR CONDITIONING IS ON. IT CLICKS WHILE THE CAR IS PARKED AND TURNED OFF.

07/07/2017
Components: UNKNOWN OR OTHER
Incident Date: 07/06/2017
Crash: No
Fire: No
Vehicle Identification Number: 2G1WA5E35E1******
Summary

THE KEY IS STUCK IN THE IGNITION. YOU CAN TURN IT FORWARD BUT IT WILL NOT COME OUT AND THE CAR WILL NOT START. YOU CAN'T PUT THE CAR IN NEUTRAL TO HAVE IT TOWED. THERE HAVE BEEN SEVERAL RECALLS RELATED TO THIS ISSUE FOR GM CARS.

07/05/2017
Components: UNKNOWN OR OTHER
Incident Date: 07/05/2017
Crash: No
Fire: No
Vehicle Identification Number: 1G1155S32EU******
Summary

THE REAR VIEW MIRROR FELL OFF THE WINDSHIELD WHILE DRIVING DOWN CITY STREET AT 25 MILES PER HOUR. AFTER FIRST SEEKING HELP AT THE LOCAL AUTO GLASS DEALER WHO TOLD US THEY COULD NOT FIX WE WENT TO THE DEALERSHIP. THE DEALERSHIP TOLD US THE WINDSHIELD HAS TO BE REPLACED TO FIX THE PROBLEM. THIS IS BASED ON A BULLETIN TO THEM FROM THE CHEVY FACTORY. THE NEW WINDSHIELD WILL TAKE SEVERAL DAYS TO ARRIVE MEANWHILE THE CAR WILL HAVE TO BE DRIVEN FOR AT LEAST A WEEK WITHOUT A REAR VIEW MIRROR UNTIL EVERYTHING CAN BE REINSTALLED. BECAUSE THIS VEHICLES CAMERAS AND SENSORS ARE THERE AS WELL THEUBALL HAVE TO BE RECALIBRATED ONCE THEY ARE REINSTALLED AS WELL. THE WINDSHIELD ALONE COSTS $570, THERE WILL BE LABOR FOR ALL OF THE AFOREMENTIONED ON TOP OF THAT. THE MAIN CONCERN IS THE SAFETY OF DRIVING FOR A WEEK WITHOUT PROPER SAFETY EQUIPMENT DUE TO THE FACTORY DEFECT. THE CHEVY FACTORY BULLETIN THE DEALERSHIP GAVE US LISTS 18 DIFFERENT BUICK, CADILLAC, CHEVY, AND GMC MODELS RANGING FROM 2013-2016 WITH THIS SAME PROBLEM. THE BULLETIN NUMBER IS #PI1187C. WE BELIEVE THERE SHOULD BE A RECALL ON THESE VEHICLES FOR THEM TO FIX THIS PROBLEM. IT'S VERY POOR DESIGN FOR A MIRROR TO FALL OFF A 3 YEAR OLD CAR AND REQUIRING IT TO NEED A WINDSHIELD REPLACED TO FIX, CAUSES A SAFETY ISSUE FOR PEOPLE WHO HAVE TO COORDINATE THIS, NOT TO MENTION THE COSTS INVOLVED!

05/24/2017
Components: PARKING BRAKE,SERVICE BRAKES
Incident Date: 05/18/2017
Crash: No
Fire: No
Vehicle Identification Number: 2G1155S38E9******
Summary

TL* THE CONTACT OWNS A 2014 CHEVROLET IMPALA. THE CONTACT STATED THAT THE ELECTRONIC PARKING BRAKE INDICATOR ILLUMINATED. WHILE THE BRAKE PEDAL WAS DEPRESSED, THE VEHICLE FAILED TO STOP. THE CONTACT HAD TO DEPRESS THE BRAKE PEDAL TWICE TO STOP THE VEHICLE. THE CONTACT HEARD AN ABNORMAL NOISE IN THE REAR OF THE VEHICLE AFTER THE INDICATOR ILLUMINATED. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE CONTACT NOTIFIED AN UNKNOWN LOCAL DEALER. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 64,970.

05/23/2017
Components: STEERING,ELECTRONIC STABILITY CONTROL
Incident Date: 05/08/2017
Crash: No
Fire: No
Vehicle Identification Number: 2G1125S30E9******
Summary

DRIVING UNDER NORMAL HIGHWAY CONDITIONS THE POWER STEERING SUDDENLY STOPPED FUNCTIONING AND THE "SERVICE POWER STEERING" "SERVICE STABILITITRACK" MESSAGE DISPLAYED ON THE DASH, ABS, AND STABILITRAK LIGHTS ALL COMING ON. CAR IS STARTING TO BECOME HARD TO TURN. I PULLED THE VEHICLE OFF AT THE NEXT EXIT AND I CALLED GM ROADSIDE ASSISTANCE AND AFTER WAITING ABOUT 15 MINUTES I STARTED THE CAR BACK THE POWER STEERING FAILED. THIS MAKING THE VEHICLE UNSAFE TO DRIVE.

05/09/2017
Components: STEERING
Incident Date: 03/02/2017
Crash: No
Fire: No
Vehicle Identification Number: 2G1125S36E9******
Summary

WHILE DRIVING, STEERING BECOMES STIFF AND POWER STEERING FAILED. UNABLE TO TURN STEERING IN DESIRED DIRECTIONS. MECHANIC DETERMINED BAD STEERING RACK DUE TO SOME COMPONENT WITHIN THE RACK WHICH CANNOT BE REPLACED EXCEPT THE ENTIRE RACK IS REPLACED. ON ONE OCCASION WHEN THE STEERING FAILED, THE VEHICLE WAS MOVING ON THE HIGHWAY, AND ON THE SECOND AND FINAL OCCASION, THE DRIVER PARKED THE VEHICLE AND WHEN SHE RETURNED THE STEERING FAILED.

04/20/2017
Components: VISIBILITY/WIPER
Incident Date: 04/12/2017
Crash: No
Fire: No
Summary

REAR VIEW MIRROR DETACHED FROM WINDOW. IT WAS STATIONARY.

04/07/2017
Components: STEERING,ELECTRONIC STABILITY CONTROL,SERVICE BRAKES
Incident Date: 04/05/2017
Crash: No
Fire: No
Vehicle Identification Number: 1G1155S34EU******
Summary

POWER STEERING, ABS, AND STABILITRAK LIGHTS ALL COMING ON. ONLY 40,000 MILES ON THE CAR. CAR IS STARTING TO BECOME HARD TO TURN. STARTED WHILE I WAS DRIVING AND WENT THROUGH A LARGE PUDDLE OF WATER.

04/04/2017
Components: UNKNOWN OR OTHER
Incident Date: 04/03/2017
Crash: No
Fire: No
Vehicle Identification Number: 2G1WB5E30E1******
Summary

WHILE DRIVING ON THE EXPRESSWAY MY SUNROOF SHATTERED INTO PIECES.

03/30/2017
Components: ELECTRONIC STABILITY CONTROL
Incident Date: 03/29/2017
Crash: No
Fire: No
Vehicle Identification Number: 1G1155S36EU******
Summary

MY SERVICE SIDE DETECTION SYSTEM LIGHT CAME ON MONDAY. ON THURSDAY BRIGHT SUNNY DAY ONE BY ONE ALL SYSTEMS FAILED. NO AIR BAGS,NO BLINKERS,NO ALARMS SOUNDING, NOTHING ON DASH WORKING, EVERYTHING IS GONE EXCEPT ENG IS STILL RUNNING.I WAS DRIVING IN MILWAUKEE HWY AND CITY STREETS. I WAS 2 HOURS FROM HOME SO I DROVE TO THE CLOSEST DEALERSHIP. WHEN THEY TRIED TO ACCESS THE COMPUTER THEY WERE LOCKED OUT. A FEW HOURS LATER THEY WERE FINALLY ABLE TO ACCESS THE COMPUTER AND IT TOLD THEM BOTH SIDE DETECTOR MODULES NEEDED REPLACING. THEY WERE ABLE TO GET SERVICE LIGHTS ON. WE DROVE HOME AND OUR LOCAL DEALER IS GOING TO REPLACE THE SIDE DETECTION MODULES. $600 FOR PARTS ALONE. RECEIPT IS ONLY THE OUT OF TOWN DEALER AS PARTS ARE NOT IN. RECEIPT FOR REPAIR IS NOT ATTACHED AS IT IS TO BE REPAIRED TOMMORROW. (DATE ON SCANNING IS ONE DAY OFF).... MY VIN IS NOT IN THE SIDE DETECTOR RECALLS

03/28/2017
Components: ELECTRICAL SYSTEM,UNKNOWN OR OTHER
Incident Date: 03/21/2017
Crash: No
Fire: No
Vehicle Identification Number: 1G1155S35EU******
Summary

BLIND SIDE MOTION DETECTOR MONITORING SYSTEM MALFUNCTIONED. THIS WAS AFTER HEADLIGHT MALFUNCTION SO WE THOUGHT IT WAS RELATED TO HEADLIGHT REPAIR. DEALER SAID NO. CAR WAS IN MOTION WHEN WARNING LIGHT CAME ON. CLASSIC CHEVROLET/GM REFUSED TO COVER UNDER MANUFACTURER'S WARRANTY EVEN THOUGH IT'S UNDER 36,000 MILES. THEY SAID IT WAS BECAUSE WE WERE 2 MONTHS AFTER WARRANTY. CONTACTED CHEVROLET/GM HOPING FOR PARTIAL COVERAGE TO NO AVAIL. SYSTEM SHOULD NOT HAVE FAILED THAT SOON. NEIGHBOR SAID HIS SYSTEM FAILED ALSO. IT WAS STILL UNDER WARRANTY SO THAT MEANS HIS DIDN'T EVEN MAKE IT PAST 36 MONTHS.

03/18/2017
Components: ELECTRONIC STABILITY CONTROL
Incident Date: 11/07/2016
Crash: No
Fire: No
Vehicle Identification Number: 1G1115SL7EU******
Summary

STABILITRAK CONTROL SYSTEM I AM CONTACTING YOU ABOUT THE SAFETY HAZARD OF THE STABILITRAK CONTROL SYSTEM MALFUNCTIONING ON OUR 2014 IMPALA LT CHEVROLET. ON NOVEMBER 7, 2016 I WAS DRIVING FROM MY HOME IN PERFECT WEATHER CONDITIONS AND THE CAR SUDDENLY WOULD NOT ACCELERATE PROPERLY. THE VEHICLE INFORMATION CENTER READ 'SERVICE STABILITRAK' AND 'ENGINE POWER REDUCED'. THEN THE CHECK ENGINE LIGHT WENT ON. I CALLED GM CUSTOMER SERVICE AND THE LOCAL CHEVROLET SERVICE CENTER FELIX CHEVROLET TO SCHEDULE SERVICING ON THE VEHICLE. I ASSUMED THE REPAIR HAD CORRECTED THE PROBLEM. THEN ON MARCH 7, 2017 IN PERFECT DRIVING CONDITIONS THE SAME THING HAPPENED WHEN I WAS LEAVING FOR AN APPOINTMENT. THE VEHICLE INFORMATION CENTER READ 'SERVICE STABILITRAK' AND 'ENGINE POWER REDUCED'. THEN THE CHECK ENGINE LIGHT WENT ON. I IMMEDIATELY RETURNED HOME AND CALLED GM. THE CAR WAS TOWED TO FELIX CHEVROLET. THE MILEAGE ON THE CAR WAS 13907, LESS THAN 159 MILES LATER. THE DIAGNOSIS THIS TIME WAS THE NEED TO REPLACE THE ACC SENSOR AND THE REPAIR WAS PERFORMED. I HAVE ASKED BOTH THE DEALERSHIP AND GM TO EXPLAIN WHY STABILITRAK ENGAGES SO UNEXPECTEDLY AND MY CONCERNS ABOUT THE SAFETY OF DRIVING THIS VEHICLE, ESPECIALLY ON THE FREEWAY WITH THE SUDDEN REDUCED ENGINE POWER PREVENTING YOU FROM BEING ABLE TO ACCELERATE PROPERLY. NO ONE CAN REASSURE ME THAT THIS WILL NOT HAPPEN AGAIN.

03/18/2017
Components: ELECTRICAL SYSTEM,ELECTRONIC STABILITY CONTROL,ENGINE
Incident Date: 03/13/2017
Crash: No
Fire: No
Vehicle Identification Number: 2G1115SL9E9******
Summary

IT'S SHUTTING OFF WHILE DRIVING.

03/08/2017
Components: STEERING,ELECTRONIC STABILITY CONTROL
Incident Date: 03/05/2017
Crash: No
Fire: No
Vehicle Identification Number: 1G1125S3XEU******
Summary

MY POWER STEERING QUIT WORKING THE STABILITY LIGHT CAME ON AND IT FEELS LIKE MY PARKING BRAKE IS STICKING THERE'S RECALLS FOR ALL THESE ISSUES BUT WHEN I TYPE IN MY VIN IT SAYS THERE'S NO RECALLS FOR MY CAR

03/01/2017
Components: ELECTRONIC STABILITY CONTROL
Incident Date: 03/01/2017
Crash: No
Fire: No
Vehicle Identification Number: 2G1WB5E33E1******
Summary

WHEN MAKING RIGHT OR LEFT TURNS AT TIMES YOU WILL GET A GRINDING IN THE FRONT ALSO SOME HESITATION STABILITY LIGHT ABS LIGHT ALSO THE BRAKE ASSISTANT WARNING WILL FLASH THIS IS A SAFETY FACTOR THAT HAS BEEN BOUGHT TO CHEVY'S ATTENTION WITH NO RESULTS. SAFETY IS PRIORITY AT LEAST IT SUPPOSE TO ME, AT THE MOMENT IT IS NOT CHEVORLET.

02/20/2017
Components: UNKNOWN OR OTHER
Incident Date: 02/18/2017
Crash: No
Fire: No
Vehicle Identification Number: 1G1115SL2EU******
Summary

RANDOM ENGINE AND ELECTRICAL SYSTEM SHUTDOWN AT LOW (IDLE) SPEED OR WHEN STOPPED AT A TRAFFIC LIGHT. VEHICLE GOES COMPLETELY DEAD AND POWER STEERING LOCKS UP. ALL INSTRUMENT PANEL DISPLAY IS DEAD. GENERALLY VEHICLE RESTARTS AUTOMATICALLY IN 5-10 SECONDS. A FEW TIME I HAD TO RESTART IT. THIS WAS VERY RANDOM BUT ON SAT 2-18-2017 IT HAPPENED 6 TIMES WITHIN 10 MINUTES WHILE IN HEAVY TRAFFIC AND STOPPED AT TRAFFIC LIGHTS.

01/27/2017
Components: ELECTRICAL SYSTEM
Incident Date: 01/26/2017
Crash: No
Fire: No
Vehicle Identification Number: 1G1155S37EU******
Summary

I LEASED THE CAR BRAND NEW IN OCTOBER 2014 AND MY PASSENGER HEADLIGHT BURNED OUT. I TOOK IT TO THE DEALERSHIP TO HAVE IT REPLACED AND FOUND OUT THAT IT WILL COST $350 TO REPLACE THE BULB (THE WARRANTY WAS FOR 3 YEARS OR 36K MILES, I HAVE 41K MILES ON IT). HOWEVER, THE LIGHT BULBS SHOULD LAST LONGER THAN 2 YEARS ON A BRAND NEW CAR. I CALLED GM AND THEY SAID THEY COULD DO NOTHING.

01/26/2017
Components: ELECTRONIC STABILITY CONTROL
Incident Date: 11/15/2016
Crash: No
Fire: No
Vehicle Identification Number: 2G1125S32E9******
Summary

THE POWER FOR THE WINDOWS ON THE DRIVER SIDE STOP WORKING (STATIONARY & MOTION) THE RIGHT SIDE FRONT HEAD LIGHT, PARKING LIGHT & BRAKE LIGHT STOPPED WORKING (STATIONARY & MOTION) DEALERSHIP (BEN MYNATT CHEVROLET CADILLAC, 281 CONCORD PARKWAY S, CONCOD, NC 28027) STATES THAT THE ELECTRICAL MODULE UNDER THE DASH NEEDS REPLACED, THE VEHICLE IS ONLY 2 YEARS OLD, 65,000 MILES

01/23/2017
Components: ELECTRICAL SYSTEM,AIR BAGS,ELECTRONIC STABILITY CONTROL
Incident Date: 01/20/2017
Crash: No
Fire: No
Vehicle Identification Number: 2G1155S36E9******
Summary

WHILE TRAVELING 70MPH, ALL ELECTRICAL CONTROLS INSIDE THE VEHICLE TURNED OFF, INCLUDING THE HEADLIGHTS. THEY IMMEDIATELY CAME BACK ON, BUT DID NOT REGISTER THAT THE VEHICLE WAS IN GEAR (THE SPEEDOMETER WAS REGISTERING 0 BUT THE CAR WAS STILL TRAVELING). THE NEXT MORNING THE CAR WOULD NOT TURN ON IMMEDIATELY (IT TOOK SEVERAL TRIES) AND THEN WHEN WE REACHED THE MECHANIC, IT WOULD NOT TURN OFF. WE HAVE BEEN HAVING ISSUES WITH THE ELECTRICAL COMPONENTS FOR SOME TIME. THE MIRROR SENSOR (WITH BLIND SPOT INDICATOR) WENT OUT SOON AFTER PURCHASE. THE FRONT CAMERA WILL SPORADICALLY STOP WORKING WITH AN ERROR LIGHT. TRACTION CONTROL WILL TURN OFF, WITH AN ERROR MESSAGE. THIS CAR HAS SOME SERIOUS ELECTRICAL ISSUES. *TR

01/17/2017
Components: EXTERIOR LIGHTING
Incident Date: 01/17/2017
Crash: No
Fire: No
Vehicle Identification Number: 1G1155S31EU******
Summary

HID HEADLIGHTS ARE VERY POOR, RETURNED TO DEALER NUMEROUS TIMES, WAS TOLD THEY ARE WORKING AS INTENDED. WHILE DRIVING AT NIGHT CHANGING FROM LOW TO HIGH BEAM CAN'T TELL ANY DIFFERENCE! *TR

01/16/2017
Components: STEERING
Incident Date: 01/13/2017
Crash: No
Fire: No
Vehicle Identification Number: 2G1155S37E9******
Summary

THE POWER STEERING WENT OUT WHILE DRIVING 65 MPH DOWN THE HIGHWAY. I CALLED A CHEVY DEALERSHIP AFTER DOING RESEARCH AND I FOUND OUT THERE WAS A RECALL ON MY CAR FOR THE POWER STEERING. THE CHEVY DEALER TOLD ME THAT THE RECALL HAD ALREADY BEEN FIXED. I FEEL THERE IS A FAULTY PART PLACED ON MY CAR DURING THE "FIXING OF THE RECALL" MAKING THE POWER STEERING GO OUT AGAIN. THE POWER STEERING SHOULD HAVE LASTED LONGER THAN TWO YEARS. *TR

01/05/2017
Components: STEERING
Incident Date: 01/04/2017
Crash: No
Fire: No
Vehicle Identification Number: 2G1155S31E9******
Summary

WHILE DRIVING POWER STEERING LIGHT CAME ON AND POWER STEERING COMPLETELY WENT OUT. *TR

12/22/2016
Components: POWER TRAIN,VEHICLE SPEED CONTROL,ELECTRONIC STABILITY CONTROL
Incident Date: 12/21/2016
Crash: No
Fire: No
Vehicle Identification Number: 1G11X5SL3EU******
Summary

ON 12/21/16 WHILE MERGING ONTO INTERSTATE 10 IN TUCSON, AZ, THE VEHICLE WAS GOING APPROXIMATELY 65 MPH WHEN A "ENGINE POWER REDUCED" SIGN POPPED UP, THE VEHICLE SLOWED DOWN TO 30 MPH WITHOUT WARNING AND SHIFTING DOWN THROUGH ALL GEARS NEARLY RED LINING THE RPMS AND CAUSING AN REAR-END COLLISION. WAS ABLE TO MOVE THE VEHICLE OFF THE FREEWAY AND TOOK IT INTO LOCAL AUTO-ZONE FOR TESTING. THE TEST CAME BACK AS A "THROTTLE SENSOR MALFUNCTION". THE VEHICLE NOW DOESN'T FEEL SAFE TO DRIVE, AND WILL NOT ACCELERATE OVER 45 MPH WITHOUT SHAKING AND FEELING LIKE THE TRANSMISSION IS GOING TO GIVE OUT. CALLED THE LOCAL CHEVY DEALERSHIP AND WAS TOLD THE COST WAS GOING TO VARY BETWEEN $400-1,000 WITH A $100 TEST FEE UP FRONT. I'VE ALSO READ NUMEROUS SIMILAR ISSUES ONLINE FROM PEOPLE DRIVING CHEVROLET IMPALA FROM 2006-2016. THE CAR FEEL VERY UNSAFE TO DRIVE AND I FEEL IT COULD BE A DEATH TRAP AS THERE IS NO CONTROL OVER WHEN THE VEHICLE WILL CHOOSE TO DECELERATE WITHOUT WARNING. THERE HAS BEEN NO MECHANICAL ISSUES BEFORE THIS INCIDENT, AND THE VEHICLE HAS BEEN THROUGH NUMEROUS MECHANICAL MAINTENANCE UP-KEEPS THAT WERE RECOMMENDED BY SERVICE MANAGERS. *TR

12/19/2016
Components: UNKNOWN OR OTHER
Incident Date: 12/12/2016
Crash: No
Fire: No
Vehicle Identification Number: 2G1125S37E9******
Summary

I HAVE A 2014 CHEVROLET IMPALA WITH 34,000 MILES. I WAS INFORMED MY AC COMPRESSOR HAS A LEAK AND NEEDS TO BE REPLACED. ALL VEHICLE MAINTENANCE HAS BEEN COMPLETED BY THE DEALER ROGER DEAN CHEVROLET. THEY GAVE ME A QUOTE OF $1,470 TO REPAIR MY CAR. IM VERY DISAPPOINTED THAT THIS COULD HAPPEN ON MY CAR SO SOON. I HAVE BOUGHT 6 VEHICLES FROM THIS MANUFACTURER AND FEEL THIS IS UNJUST. PLEASE HELP.

12/14/2016
Components: VISIBILITY/WIPER
Incident Date: 11/15/2016
Crash: No
Fire: No
Vehicle Identification Number: 2G1115SL7E9******
Summary

THE REARVIEW MIRROR ADHESIVE ON MY 2014 CHEVROLET IMPALA HAS FAILED, RESULTING IN A DANGLING REARVIEW MIRROR WHICH AFFECTS MY SAFETY IN HAVING VISIBILITY WHILE OPERATING THE VEHICLE. GENERAL MOTORS AND/OR CHEVROLET WAS NEGLECTFUL IN ENSURING THIS PIECE OF THE 2014 CHEVROLET IMPALA WAS ENGINEERED CORRECTLY SO THAT OPERATORS CAN HAVE REARVIEW MIRROR STABILITY FOR THE DURATION OF OWNERSHIP. UPON CONTACTING GENERAL MOTORS, THEIR ONLY SUGGESTION WAS FOR THE OWNER TO BEAR THE COST OF PURCHASING AN ENTIRELY NEW WINDSHIELD AND ADHESIVE. THIS IS A DEFECT OF THIS CAR AND SHOULD NOT BE LEFT TO THE OWNER'S RESPONSIBILITY. GENERAL MOTORS NEEDS TO CORRECT THIS ISSUE FOR THE SAFETY OF PEOPLE WHO PURCHASE THIS CAR! *TR

12/09/2016
Components: EXTERIOR LIGHTING
Incident Date: 09/15/2015
Crash: No
Fire: No
Vehicle Identification Number: 1G1125534EU******
Summary

POOR HEADLIGHTING. FOGGY LENSE DUE TO DEFECTIVE LENSE MATERIAL FOGGING FROM THE HEAT ON THE INSIDE OF THE LENSE, POOR LIGHT COLOR, TOO SMALL HEAD LIGHTS. VERY HARD TO SEE PROPERLY, ESPECIALLY IF THERE IS A SLIGHT MIST OR RAIN. THERE IS NOT ENOUGH LIGHTING, THE COLOR MAKES EVERY THING SHINY. HARD TO SEE THE LINES IN THE ROAD AND ROAD EDGES. POOREST CAR LIGHTING I HAVE EVER OWNED. THE DEALER SAYS THERE IS NOTHING THEY CAN DO TO IMPROVE THE HEAD LIGHTS.

12/06/2016
Components: VISIBILITY
Incident Date: 12/04/2016
Crash: No
Fire: No
Vehicle Identification Number: 2G1155S32E9******
Summary

TL* THE CONTACT OWNS A 2014 CHEVROLET IMPALA. WHILE THE VEHICLE WAS STATIONARY, THE CONTACT SMELLED BURNING RUBBER. THE CONTACT STATED THAT THE WIRES OF THE REAR DEFROSTER WERE BURNT AND FRACTURED THE REAR WINDOW. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE VIN WAS UNKNOWN. THE FAILURE MILEAGE WAS 54,100. UPDATED 02/07/2017*CT

12/01/2016
Components: ELECTRONIC STABILITY CONTROL,SERVICE BRAKES
Incident Date: 11/25/2016
Crash: No
Fire: No
Vehicle Identification Number: 2G1WC5E30E1******
Summary

WHILE TURNING RIGHT AND BACKING UP OR TURNING RIGHT INTO A PARKING SPACE AT LOW SPEED THE STABILITRAC/ TRACTION CONTROL ACTIVATES AND STOPS THE DRIVER SIDE FRONT WHEEL FOR A MOMENT, AND THEN RELEASES AND A GRINDING/RUBBING NOISE IS HEARD COMING FROM THE DRIVERS SIDE FRONT WHEEL WHEN THIS PROBLEM HAPPENS AND IS A RANDOM PROBLEM THAT HAPPENS MORE FREQUENTLY, WHEN IT IS COLD AND DAMP.

11/29/2016
Components: SUSPENSION,ELECTRONIC STABILITY CONTROL
Incident Date: 10/04/2016
Crash: No
Fire: No
Vehicle Identification Number: 2G1WB5E35E1******
Summary

AT ABOUT 85,000 MILES I AM GETTING A GRINDING NOISE FROM THE LEFT FRONT SIDE. DEALER SAID IT WAS BEARINGS, WHICH I HAD REPLACED AT A PRIVATE GARAGE. NOW THE SOUND IS BACK AFTER ONLY A THOUSAND MILES OR SO. TYPICALLY, IT HAPPENS AT LOW SPEED, AND MOSTLY WHEN TURNING LEFT.

10/28/2016
Components: WHEELS
Incident Date: 10/24/2016
Crash: No
Fire: No
Summary

AT 29K THE RIGHT REAR WHEEL BEARING BECAME DEFECTIVE AND NEEDED REPLACEMENT. THIS SHOULD NOT HAPPEN AT SUCH LOW MILEAGE. YES THIS VEHICLE IS EXPOSED TO NYS WINTERS BUT THE CAR IS GARAGED AND WELL MAINTAINED. THE REAR OF THE KNUCKLE IS WIDE OPEN TO THE ELEMENTS EXPOSING THE HUB BEARING TO THE ELEMENTS AND THIS IS AN EASY FIX SIMPLY BY CREATING A CAP ON THE BACK SIDE OF THE KNUCKLE ELIMINATING DEBRIS EXPOSURE. IT IS MY OPINION THAT THE PART WAS SIMPLY DEFECTIVE BASED ON SEVERAL NEWER SIMILAR GM VEHICLES HAVING THE SAME PROBLEMS. *TR

10/24/2016
Components: EXTERIOR LIGHTING
Incident Date: 09/01/2016
Crash: No
Fire: No
Vehicle Identification Number: 2G1125S34E9******
Summary

MY DRIVERS PASSENGER SIDE HEADLAMP ASSEMBLY LEAKS EVERY TIME IT RAINS OR WHEN THE VEHICLE GETS WASHED. I'VE BEEN STOPPED TWICE BY LAW ENFORCEMENT AND GIVEN A WARNING ABOUT MY HEADLAMP BEING OUT. I'VE REPLACED THE HEAD LIGHT TWICE AT $57.00 EACH TIME. I CAN'T AFFORD TO KEEP REPLACING THIS LIGHT. GM WANTS OVER $1500 TO REPLACE THE HEADLAMP ASSEMBLY. I DON'T FEEL I SHOULD HAVE TO PAY FOR THIS REPLACEMENT. CADILLAC & EQUINOX ARE HAVING THE SAME PROBLEM. I NEVER IN ALL OF THE GM VEHICLES I HAVE EVER OWNED HAD THIS KIND OF A PROBLEM. I FEEL GM SHOULD HAVE TO PAY FOR THE REPLACEMENT. I WAS ON THE HIGHWAY WHEN IT HAPPENED. THIS CAN BE VERY DANGEROUS. DRIVING WITHOUT PROPER VISIBILITY. WHEN IT'S RAINING, OR WHILE DEER ARE RUNNING ALL OVER THE PLACE. *TR

10/20/2016
Components: VEHICLE SPEED CONTROL,ELECTRONIC STABILITY CONTROL,ENGINE
Incident Date: 10/20/2016
Crash: No
Fire: No
Vehicle Identification Number: 2G1125S34E9******
Summary

MY IMPALA 2014 SUDDENLY SAYS 'SERVICE STABILITRAK' IN THE DISPLAY AND THE ENGINE POWER DRASTICALLY REDUCES. I HAVE SEE THIS IN FORUMS THAT IS A COMMON ISSUE WITH GM CARS AND IT HAPPENED TO ME COUPLE OF TIMES. THIS IS A VERY DANGEROUS ISSUE WHEN HAPPENS AT FREEWAYS OR ANY FASTER TRAFFIC ROUTES.

10/09/2016
Components: ELECTRICAL SYSTEM,SERVICE BRAKES
Incident Date: 10/07/2016
Crash: No
Fire: No
Vehicle Identification Number: 1G1115SL1EU******
Summary

WHILE DRIVING THE CAR THE ELECTRONIC PARKING BRAKE ENGAGED. WE WERE ON A CITY STREET ON A HILL. HAD TO BE TOWED. ENGINE FAULT LIGHT WAS ON. ON 6/22/16 EBRAKE MESSAGE ON DASH. CAR HAD DIFFICULTY PASSING INSPECTION ON5/31/16

10/06/2016
Components: ELECTRICAL SYSTEM,ELECTRONIC STABILITY CONTROL
Incident Date: 10/06/2016
Crash: No
Fire: No
Vehicle Identification Number: 2G1155S30E9******
Summary

WHILE DRIVING AND ACCELERATING TO GET ON THE HIGHWAY THE ELECTRONIC STABILITY CONTROL "STABILITRACT" LIGHT POPPED UP ON THE DASH SCREEN AND REDUCED THE ENGINE'S POWER, REDUCING MY SPEED TO A MAXIMUM OF 30 MPH WHEN TRYING TO ACCELERATE TO THE POSTED 55 MPH SPEED LIMIT. I WAS TRAVELING IN A STRAIGHT LINE WHEN THE "STABILITRACT" & "ENGINE POWER BEING REDUCED" INFORMATION POPPED UP. THE CAR WOULD NOT GO OVER 30 MPH. THIS CAUSED ME TO HAVE TO PULL OVER AND NEARLY CAUSED AN ACCIDENT DUE TO THE SLOW NATURE OF THE VEHICLE, EVEN WITH THE EMERGENCY FLASHERS ON. THIS IS SEVERAL INCIDENTS WITH THIS PARTICULAR CAR, HAVING ELECTRONIC FAILURE. THE WORST OF IT WAS WHEN THE COLLISION SENSOR WAS AFFECTED BY A LEAK IN THE CAR AFTER HAVING TO HAVE THE WINDSHIELD REPLACED DUE TO THE REAR VIEW MIRROR FALLING OFF. THAT INCIDENT CAUSED THE CAR TO SLAM ON IT'S BREAKS DUE AN ELECTRICAL ERROR. THIS CAR HAS BEEN IN THE SHOP FOR NUMEROUS ELECTRICAL ISSUES. CHEVROLET HAS REFUSED TO DO ANYTHING BUT THE BARE MINIMUM TO GET THE CAR BACK ON THE ROAD OBVIOUSLY NOT FIXING THE ROOT OF THE PROBLEM, AS THIS IS ONCE AGAIN AN ELECTRICAL ISSUE. NOT SAFE TO DRIVE IF THE ELECTRONICS ARE GOING TO CONTINUE TO FAIL.

09/12/2016
Components: STEERING
Incident Date: 08/26/2016
Crash: No
Fire: No
Vehicle Identification Number: 1G1125S38EU******
Summary

TL* THE CONTACT OWNS A 2014 CHEVROLET IMPALA. THE CONTACT STATED THAT THE VEHICLE WAS PREVIOUSLY REPAIRED PER A RECALL PERTAINING TO THE STEERING; HOWEVER, THE VEHICLE WAS STILL EXPERIENCING THE SAME FAILURE. WHILE LEAVING THE DEALER, THE POWER STEERING FAILED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE AND NO ADDITIONAL REPAIRS WERE MADE TO THE VEHICLE. THE NHTSA CAMPAIGN NUMBER WAS UNKNOWN. THE FAILURE MILEAGE WAS 70,000.

08/30/2016
Components: AIR BAGS
Incident Date: 11/30/2015
Crash: Yes
Fire: No
Vehicle Identification Number: 1G1125S32EU******
Summary

TL* THE CONTACT OWNS A 2014 CHEVROLET IMPALA. WHILE DRIVING 70 MPH, THE VEHICLE WAS INVOLVED IN A FRONT END COLLISION. THE AIR BAGS DID NOT DEPLOY. THE VEHICLE WAS TOWED TO THE CONTACT'S RESIDENCE AND THEN TO THE BODY SHOP. THE VEHICLE WAS NOT DEEMED DESTROYED. A POLICE REPORT WAS FILED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE CONTACT SUFFERED BACK, NECK, AND HEAD BRUISES THAT REQUIRED MEDICAL ATTENTION. IN ADDITION, THE CONTACT HAD FOUR BRUISED VERTEBRAE. THE FAILURE MILEAGE WAS APPROXIMATELY 62,000.

08/29/2016
Components: UNKNOWN OR OTHER
Incident Date: 08/20/2016
Crash: No
Fire: No
Vehicle Identification Number: 1G1155S39EU******
Summary

THE CAR HAS PUSH BUTTON START FORGOT TO SHUT THE CAR OFF THE CAR KEPT RUNNING FOR OVER AN HOUR WITH THE DOORS OPEN SOMEONE COULD HAVE VERY EASILY STOLE THE CAR BY JUST GETTING IN AND DRIVING AWAY NOTE THE KEY FAB WAS NOT IN THE CAR YET IT COULD BE DRIVEN ....THIS IS A MAJOR PROBLEM...THE CHEVY DEALER IS AWARE OF THE PROBLEM YET NO FIX APPLIES TO THIS PROBLEM THIS HAS HAPPENED TO ME AT LEAST 3 TIMES....

07/19/2016
Components: EXTERIOR LIGHTING
Incident Date: 07/04/2016
Crash: No
Fire: No
Vehicle Identification Number: 2G11Y5SL7E9******
Summary

TL* THE CONTACT OWNS A 2014 CHEVROLET IMPALA. THE CONTACT STATED THAT THE HEADLIGHTS ON THE VEHICLE WERE NOT ILLUMINATING PROPERLY TO GUIDE HER WHILE DRIVING THE VEHICLE DURING NIGHT. THE VEHICLE WAS TAKEN TO THE DEALER BUT WAS NOT DIAGNOSED OR REPAIRED. THE FAILURE MILEAGE WAS 5,000. UPDATED 09/23/16*LJ *CN

07/14/2016
Components: STEERING
Incident Date: 07/14/2016
Crash: Yes
Fire: No
Vehicle Identification Number: 2G11X5SL8E9******
Summary

TL* THE CONTACT OWNS A 2014 CHEVROLET IMPALA. WHILE DRIVING 25 MPH, THE POWER STEERING SEIZED AND THE DRIVER LOST CONTROL OF THE VEHICLE AND CRASHED INTO A FIRE HYDRANT. THE POWER STEERING WARNING LIGHT ILLUMINATED. THE VEHICLE WAS NOT ABLE TO RESTART. THE FRONT BUMPER WAS FRACTURED. THERE WERE NO INJURIES SUSTAINED AND A POLICE REPORT WAS NOT FILED. THE VEHICLE WAS TAKEN TO THE DEALER, BUT WAS NOT DIAGNOSED OR REPAIRED. THE VIN WAS EXCLUDED FROM NHTSA CAMPAIGN NUMBERS: 14V450000 (STEERING) AND 14V409000 (STEERING). THE FAILURE MILEAGE WAS 72,000.

07/11/2016
Components: STEERING
Incident Date: 07/03/2016
Crash: No
Fire: No
Vehicle Identification Number: 6G3F15RW2EL******
Summary

ON JULY 3, 2016 I WAS TRAVELING ON A ROAD (HWY 620 IN LAKEWAY TX) ON A CURVE AT AROUND 50-55 MPH AND THE POWER STEERING WENT OUT.

05/11/2016
Components: ENGINE AND ENGINE COOLING,EXTERIOR LIGHTING,SERVICE BRAKES
Incident Date: 05/09/2014
Crash: No
Fire: No
Vehicle Identification Number: 1G1115SL4EU******
Summary

TL* THE CONTACT OWNS A 2014 CHEVROLET IMPALA. WHILE DRIVING VARIOUS SPEEDS, THE BRAKES LOCKED UP. THE CONTACT STATED THAT THE ENGINE BLEW OUT, WHICH ALSO CAUSED THE CATALYTIC CONVERTER TO FAIL. THE CONTACT STATED THAT THE DEALER COULD NOT DETERMINE WHY THE VEHICLE OVERHEATED. WHEN THE VEHICLE OVERHEATED, THE CONTACT BECAME LOCKED INSIDE THE VEHICLE UNTIL IT COOLED DOWN. IN ADDITION, THE HIGH BEAM HEADLIGHTS WERE VERY DIM AND DIMMER THAN THE DAYTIME RUNNING LIGHTS. THE VEHICLE WAS TAKEN TO THE DEALER WHERE IT WAS DIAGNOSED THAT THE VEHICLE WAS DESIGNED IN THAT MANNER. THE VEHICLE WAS REPAIRED SEVERAL TIMES FOR THE FAILURES, BUT THE REMEDIES FAILED TO REPAIR THE VEHICLE. THE MANUFACTURER WAS NOTIFIED OF THE FAILURES. THE APPROXIMATE FAILURE MILEAGE WAS 54.

05/03/2016
Components: SEAT BELTS
Incident Date: 05/02/2016
Crash: No
Fire: No
Summary

TL* THE CONTACT OWNS A 2014 CHEVROLET IMPALA. THE CONTACT STATED THAT THE DRIVER SIDE SEAT BELT BECAME DETACHED FROM THE FLOOR. THERE WERE NO WARNING INDICATORS ILLUMINATED. THE VEHICLE WAS TAKEN TO THE DEALER WHERE IT WAS DIAGNOSED THAT THE TENSIONER NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE VIN WAS UNKNOWN. THE APPROXIMATE FAILURE MILEAGE WAS 45,847.

04/29/2016
Components: UNKNOWN OR OTHER
Incident Date: 04/05/2016
Crash: No
Fire: No
Vehicle Identification Number: 1G1155S38EU******
Summary

SAFETY SYSTEMS THAT SENSE CARS AROUND CAR STOPPED WORKING. FRONT, SIDE, AND REAR SENSORS FAILED. INDICATOR LIGHTS IN MIRRORS CEASED TO FUNCTION. DEALER STATES PARTS ARE ON NATIONAL BACK ORDER AND HAVE TO WAIT TO GET THEM.

04/28/2016
Components: ELECTRONIC STABILITY CONTROL,ENGINE
Incident Date: 04/27/2016
Crash: No
Fire: No
Vehicle Identification Number: 1G1125S39EU******
Summary

4/27 APPROX 5:20PM @ 70MPH, "LOSS OF ENGINE POWER" AND SOME STABILTY WARNING CAME ON. CHECK ENGINE LIGHT AND TRACTION LIGHT LIT, WAS IN CENTER LANE, THANKFULLY GOT TO THE LEFT BERM. CAR WOULD NOT ACCELERATE. TURNED OFF, TOUCHED BRAKE A COUPLE TIMES, SAT A FEW MINS, RESTARTED, CK ENGINE LIGHT STILL ON, BUT ENGINE POWER WARNING NOT ON, WAS ABLE TO GET INTO MOVING TRAFFIC AND TOOK TO DEALIER 4/27 APPRX 7PM, WITH GM RENTAL GIVEN TO ME. AS OF 1:12PM, NO CALL YET, NOT SURE WHAT THE ISSUE IS, BUT COULD HAVE BEEN FATAL!!!! BAD, BAD BAD!!! TOOK A PIC, BLURRY THOUGH, FRIGHTENING! TOLD DEALER OF SUDDEN SURGES, BUT INTAKE REP SAID IT WOULD ALL BE RELATED AND DIDNT WRITE IT DOWN.

03/15/2016
Components: ELECTRICAL SYSTEM
Incident Date: 08/04/2015
Crash: No
Fire: No
Vehicle Identification Number: 2G1155S34E9******
Summary

CAR STALLED TAKING A RIGHT TURN INTO TRAFFIC HAD TO RESTART

03/14/2016
Components: UNKNOWN OR OTHER
Incident Date: 03/11/2016
Crash: No
Fire: No
Summary

PURCHASED MY IMPALA NOV. 2013, BRAND NEW, ORDERED FROM DEALER. ONE MONTH LATER AS I STOPPED AT A STOP SIGN AND PROCEEDED TO PULL OUT ONTO THE NEXT STREET, THE CAR STARTED GOING VERY SLOWLY, HARDLY MOVING AND THEN JUST STOPPED. THE ENGINE WAS RUNNING BUT THE CAR WOULDN'T MOVE. I SHIFT INTO MANUAL 1ST GEAR AND THE CAR PROCEEDED TO MOVE. I REPORTED IT TO MY DEALER AND THEY SAID TO LET THEM KNOW IF IT HAPPENED AGAIN. IT'S NOW MARCH 2016 AND IT HAS HAPPENED A TOTAL OF 6 TIMES TO ME...THIS CAR IS NOT SAFE. DEALER SAID THEY HAVE NOT RECEIVED ANY COMPLAINTS SIMILAR TO THIS FROM ANY OTHER 2014 AND NEW IMPALA OWNERS. I HAVE FOUND MANY COMPLAINTS IN THE WEBSITE WITH THE SAME EXPERIENCE I HAD. MY RADIO/GPS DISPLAY ALSO GOES BLANK INTERMITTENTLY, THOUGH NOT A SAFETY ISSUE, IT IS VERY UPSETTING WHEN IT HAPPENS WHILE DRIVING IS A STRANGE PLACE AND THE GPS QUITS. THIS REPORT IS OF THE MOST RECENT ISSUE.

01/29/2016
Components: ELECTRICAL SYSTEM,ELECTRONIC STABILITY CONTROL
Incident Date: 01/28/2016
Crash: No
Fire: No
Vehicle Identification Number: 2G1155S30E9******
Summary

WATER WAS LEAKING DOWN FROM OVER HEAD DOME LIGHT AND FROM DOOR JAM, ALL THE MAIN ELECTRICAL SAFETY CONTROLS ARE HOUSED WHERE THE LIGHT IS IN THE ROOF. CALLED DEALERSHIP WAS TOLD FIRST AVAILABLE DATE TO GET THE CAR IN FOR REPAIRS IS FEBRUARY 22ND. ON MY DRIVE HOME FROM WORK THE COLLISION CONTROL CAME ON STARTED FLASHING THE RED LIGHTS ON THE DASH AND SLAMMED ON THE BRAKES, LIKE THE WAS A VEHICLE IN FRONT OF ME HAS COME TO A DEAD STOP, EXCEPT THERE WAS NO VEHICLE IN FRONT OF ME, THE ROAD WAS OPEN. I WAS GETTING OFF THE HIGHWAY WHEN THIS OCCURRED, WHILE DRIVING IN A STRAIGHT LINE. WHEN HOME AND THE CAR WAS TURNED OFF I'M GETTING ERRORS SAYING KEY FOB ISN'T IN THE CAR, AND THE ELECTRONIC PARKING BRAKE NEEDS TO BE SERVICED. THE CAR IS INOPERABLE AT THIS POINT. EVEN IF IT DOES START AGAIN IS A SAFETY HAZARD AT BEST AND HAS TO BE TOWED TO THE DEALERSHIP FOR REPAIRS. IT CANNOT BE DRIVEN IN THE ELECTRICAL STATE IT'S IN.

01/21/2016
Components: VEHICLE SPEED CONTROL
Incident Date: 11/05/2015
Crash: No
Fire: No
Vehicle Identification Number: 2G1WB5E30E1******
Summary

TL* THE CONTACT OWNS A 2014 CHEVROLET IMPALA. THE CONTACT STATED THAT WHILE DRIVING AT 68 MPH WITH THE CRUISE CONTROL, THE BRAKE PEDAL WAS DEPRESSED WHICH DEACTIVATED THE CRUISE CONTROL SETTING. UPON RESUMING TO 68 MPH, THE CONTACT HIT RESUME ON THE CRUISE CONTROL, THE VEHICLE ACCELERATED TO 90 MPH WITHOUT WARNING, AND THE CONTACT TURNED THE CRUISE CONTROL OFF TO STOP THE ACCELERATION. THE VEHICLE WAS TAKEN TO A DEALER BUT WAS NOT DIAGNOSED OR REPAIRED. THE FAILURE RECURRED ON ANOTHER OCCASION. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS 18,000. UPDATED 03/09/16*LJ *CN

01/09/2016
Components: FUEL/PROPULSION SYSTEM
Incident Date: 01/08/2016
Crash: No
Fire: No
Vehicle Identification Number: 2G1WC5E37E1******
Summary

TRAVELING AT APPROXIMATELY 65 MPH WITH CRUISE CONTROL ENGAGED, I PRESSED THE ACC BUTTON TO INCREASE SPEED. I RELEASED THE BUTTON WHEN I REACHED THE DESIRED SPEED (72 MPH) AND THE VEHICLE CONTINUED TO ACCELERATE. THE PACE OF THE ACCELERATION WAS MUCH FASTER THAN NORMAL USE OF THIS FEATURE. (IT FELT AS IF THE ACCELERATOR WAS FLOORED). THE SPEED INCREASED TO BETWEEN 85 AND 90 MPH BEFORE I COULD REACT. I TURNED THE CRUISE OFF AND IMMEDIATELY THE SPEED BEGAN TO DECREASE. THIS OCCURRED ON AN INTERSTATE THAT WAS FAIRLY FLAT.

12/29/2015
Components: FUEL/PROPULSION SYSTEM
Incident Date: 12/28/2015
Crash: No
Fire: No
Vehicle Identification Number: 2G1155S31E9******
Summary

FUEL PUMP HAS BEEN REPLACED TWICE. 1ST TIME ON NOV 28,2014(12,314 MILES) AND THEN AGAIN ON DEC 28,2015(30,311 MILES). THE ENGINE LIGHT CAME ON 12/04/15(29,448 MILES) AND THE DENTON,TX DEALERSHIP SERVICE DEPT WAS CLOSED SINCE IT WAS A SATURDAY AFTERNOON.HOWEVER WE WERE ADVISED THAT THE CAR WAS SAFE TO DRIVE HOME. LIGHT WENT OFF THE NEXT DAY AND THE WACO,TX DEALERSHIP COULD NOT DUPLICATE THE ISSUE ON DECEMBER 21,2015 (29,848). ENGINE LIGHT CAME BACK ON DECEMBER 26,2015. SAME ISSUE AS BEFORE. ALSO NOTE THE FUEL PRESSURE SENSOR WAS REPLACED ON JUNE 06,2015 (21,408 MILES). THIS VEHICLE HAS BEEN IN & OUT OF THE DEALERSHIP NUMEROUS TIMES BUT ISSUE CANNOT BE DUPLICATED UNLESS THE CHECK ENGINE LIGHT IS ON. NO CODES DISPLAYING. IT SEEMS THAT THE FUEL SYSTEM IS FAULTY AND THE VEHICLE WILL NEED A NEW FUEL PUMP OR SENSOR EVERY 12,000 MILES.

12/20/2015
Components: EXTERIOR LIGHTING
Incident Date: 07/12/2015
Crash: No
Fire: No
Vehicle Identification Number: 2G1115SL8E9******
Summary

THE HEADLAMPS DO NOT ILLUMINATE THE ROAD SUFFICIENTLY TO SEE ONCOMING FEATURES SAFELY. BASED ON MY RESEARCH, I'M NOT THE FIRST ONE TO COMPLAIN ABOUT THIS ISSUE. *DT

12/12/2015
Components: EXTERIOR LIGHTING
Incident Date: 03/20/2014
Crash: No
Fire: No
Vehicle Identification Number: 2G1125S33E9******
Summary

THE HEADLAMPS ON THIS VEHICLE ARE SUB-STANDARD. VISIBILITY IS VERY POOR ON BOTH LOW AND HIGH BEAMS. I REFRAIN FROM DRIVING THIS CAR AT NIGHT.

11/25/2015
Components: EXTERIOR LIGHTING
Incident Date: 11/23/2015
Crash: No
Fire: No
Vehicle Identification Number: 2G1115SL4E9******
Summary

THE HEADLIGHTS ON THIS MODEL DO NOT PROVIDE ENOUGH COVERAGE FOR NIGHT DRIVING. THE BEAM DOES NOT SPREAD TO SEE THE SIDE OF THE ROADS OR PROJECT FAR ENOUGH AHEAD TO GIVE YOU ENOUGH VISIBILITY AT HIGHER SPEEDS. THE DEALER SAYS THEY MEET GOVERNMENT STANDARDS. I DON'T DRIVE THIS CAR AT NIGHT BECAUSE OF THIS ISSUE. IT IS HARD TO DO IN THE WINTER WHEN IT GETS DARK SO EARLY IN THE EVENING.

11/17/2015
Components: ELECTRICAL SYSTEM
Incident Date: 11/17/2015
Crash: No
Fire: No
Vehicle Identification Number: 2G1WA5E34E1******
Summary

ELECTRICAL BULK HEAD CONNECTOR TO REAR DEFROSTER/DEFOGGER BURNT AND MELTED ELECTRICAL WIRE INSULATION.

11/06/2015
Components: UNKNOWN OR OTHER
Incident Date: 07/31/2015
Crash: No
Fire: No
Vehicle Identification Number: 2G1WC5E31E1******
Summary

ON COLD START VEHICLE EXHAUST AT THE Y FLEX PIPE WILL RATTLE FOR APPROX. 15-20 SECONDS UNTIL EXHAUST BECOMES WARM.

11/02/2015
Components: UNKNOWN OR OTHER
Incident Date: 10/31/2015
Crash: No
Fire: No
Vehicle Identification Number: 2G1155S38E9******
Summary

FIVE RED WARNING LIGHTS FLASHED ON THE WINDSHIELD FOLLOWED BY SEVERAL BEEPS. HAPPENED TWO DAYS IN SUCCESSION. THERE WERE 3 ADULTS AND TWO CHILDREN IN THE VEHICLE. (NORMAL OPERATION ONLY ONE OR TWO ADULTS) ON A TWO LANE ROADWAY, ROUNDING A CURVE AT 35-40 MPH. PAVEMENT DRY, DAYLIGHT, NOTHING IN FRONT OF US. TRUCK APPROACHING FROM OPPOSITE DIRECTION IN HIS OWN LANE. NO AUTOMATIC BRAKING OR SPEED CHANGE NOTICEABLE. I DID NOT SENSE ANY DANGERS PRESENT. DEALER DENIES ANY KNOWLEDGE OF THIS SITUATION. NOTHING LIKE THIS EVER HAPPENED DURING THE FIRST 6,000 MILES OF OPERATION UNDER A VARIETY OF DRIVING CONDITIONS.

10/20/2015
Components: STEERING
Incident Date: 10/02/2015
Crash: No
Fire: No
Vehicle Identification Number: 2G1125S3XE9******
Summary

TL* THE CONTACT OWNS A 2014 CHEVROLET IMPALA. THE CONTACT STATED THAT THERE WAS A RANDOM PROGRESSING FAILURE IN WHICH THE STEERING WHEEL SEIZED WITHOUT WARNING. THE CONTACT HAD TO TURN THE VEHICLE OFF AND BACK ON TO RESET THE COMPUTER. THE VEHICLE WAS TAKEN TO A DEALER FOR DIAGNOSTIC TESTING. THE VIN WAS NOT INCLUDED IN NHTSA CAMPAIGN NUMBERS: 14V450000 (STEERING) AND 14V409000 (STEERING). THE MANUFACTURER WAS NOTIFIED OF THE FAILURE AND PROVIDED NO REMEDY. THE VIN AND FAILURE MILEAGE WERE NOT AVAILABLE. UPDATED 01/27/16*LJ *CN

10/07/2015
Components: ENGINE
Incident Date: 08/05/2015
Crash: No
Fire: No
Vehicle Identification Number: 1G1145SL2EU******
Summary

TL* THE CONTACT OWNS A 2014 CHEVROLET IMPALA. AFTER GETTING THE VEHICLE DIAGNOSED SEVERAL TIMES, THE CHECK ENGINE LIGHT REMAINED ILLUMINATED ON THE INSTRUMENT PANEL. THE VEHICLE WAS TAKEN TO THE DEALER FOUR TIMES WHERE IT WAS DIAGNOSED WITH NO DEFECT. THE CONTACT FELT UNSAFE DRIVING THE VEHICLE. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS APPROXIMATELY 50,000.

10/05/2015
Components: TIRES
Incident Date: 10/04/2015
Crash: No
Fire: No
Vehicle Identification Number: 2G1WB5E31E1******
Summary

TL* THE CONTACT OWNS A 2014 CHEVROLET IMPALA EQUIPPED WITH GOODYEAR EAGLE LS-2 TIRES, SIZE: P225/55R17. WHILE DRIVING APPROXIMATELY 40 MPH, THERE WAS AN ABNORMAL NOISE COMING FROM THE REAR DRIVER SIDE TIRE. THE CONTACT PULLED OVER AND DISCOVERED THAT THERE WAS A BLISTER ON THE SIDEWALL OF THE TIRE. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE APPROXIMATE TIRE AND VEHICLE FAILURE MILEAGE WAS 33,000. THE DOT NUMBER WAS NOT AVAILABLE.

09/16/2015
Components: ELECTRICAL SYSTEM,VEHICLE SPEED CONTROL,ENGINE
Incident Date: 09/02/2014
Crash: No
Fire: No
Summary

WHEN DECELERATING AT A RED LIGHT WHICH TURNED GREEN, ATTEMPTED TO ACCELERATE WITH NO THROTTLE RESPONSE, EVEN WHEN PUSHED TO THE FLOOR FOR APPROXIMATELY 2 SECONDS OR MORE (SEVERAL SIMILAR INCIDENTS). SECOND INCIDENT, CAR STALLED AT A SLOW SPEED. THIRD INCIDENT, AFTER ACCELERATING THE ENGINE RPMS STAY REVING HIGH AFTER TAKING FOOT OFF THE GAS FOR SEVERAL SECONDS, AND THIS HAS HAPPENED ON SEVERAL OCCASIONS AND AS RECENTLY AS 9-16-15. THESE INCIDENTS ALL OCCURED BEFORE AND AFTER A COMPLETE GM DEALER REPROGRAMMED THE COMPUTER.

08/28/2015
Components: ELECTRICAL SYSTEM,SERVICE BRAKES
Incident Date: 08/25/2013
Crash: No
Fire: No
Vehicle Identification Number: 1G1115SL7EU******
Summary

TL* THE CONTACT LEASED A 2014 CHEVROLET IMPALA. WHILE DRIVING APPROXIMATELY 70 MPH WITH THE CRUISE CONTROL ENGAGED, THE FRONT CRASH SENSOR WARNING INDICATOR ILLUMINATED AS THE BRAKES INDEPENDENTLY DEPRESSED. THE CONTACT DEPRESSED THE ACCELERATOR PEDAL, WHICH DISENGAGED THE BRAKES. THE FAILURE RECURRED ON SEVERAL OCCASIONS. THE VEHICLE WAS TAKEN TO THE DEALER BUT THE FAILURE WAS UNABLE TO BE DETERMINED. THE VEHICLE WAS NOT REPAIRED. THE CONTACT ALSO STATED THAT WHILE THE VEHICLE WAS PARKED WITH THE KEYS OUT OF THE IGNITION, THE RADIO, THE LIGHT BEHIND THE CONTROL BUTTONS ON THE STEERING WHEEL, AND THE LIGHTS BEHIND THE DISPLAY FOR THE RADIO ILLUMINATED; HOWEVER, THERE WAS NOTHING DISPLAYED ON THE SCREEN FOR THE RADIO. THE FAILURE RECURRED ON SEVERAL OCCASIONS. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 100. MA 10/19/2015 *CN

08/17/2015
Components: VEHICLE SPEED CONTROL,SERVICE BRAKES
Incident Date: 06/05/2015
Crash: No
Fire: No
Vehicle Identification Number: 2G1125S32E9******
Summary

ON A COUPLE OF DIFFERENT OCCASIONS I HAVE BEEN STOPPED AT A STOPLIGHT OR STOP SIGN. WHEN THE GAS PEDAL IS PRESSED TO ACCELERATE, THERE IS HESITATION BY THE VEHICLE TO ACCELERATE CAUSING THE VEHICLE'S ACT OF ACCELERATION TO OCCUR SEPARATELY FROM THE ACT OF PRESSING THE GAS PEDAL.

08/09/2015
Components: EXTERIOR LIGHTING
Incident Date: 07/04/2015
Crash: No
Fire: No
Summary

I HAVE A SERIOUS PROBLEM WITH THE 2014 -15 CHEVY IMPALA LIGHTING, THE HEADLIGHTS AT NIGHT DO NOT SHINE OR FAN OUT TO SEE WHEN TURNING RIGHT OR LEFT ON A DARKENED ROAD THE LIGHTS SEEM TO BE ADJUSTED TO A PIN POINT SETTING STRAIGHT AHEAD. I WAS TUNING LEFT FROM A ROAD TO A UNLIT ROAD THAT WAS TOTALLY BLACK WHEN LOOKING OUT THE LEFT SIDE WINDOW TO TURN WHEN I TURNED I WAS HEADED FOR THE WOODS LUCKILY I WASN'T GOING FAST SO I COULD BACK UP TO TURN TO THE ROAD THERE SHOULD BE A RECALL TO FIX THIS PROBLEM BEFORE THERE ARE SOME ACCIDENT'S BECAUSE OF THESE HEADLIGHTS THERE COULD BE A PERSON CROSSING A STREET THAT YOU WON' SEE ON A DARK STREET TURN. VERY DANGEROUS SITUATION. I HAVE SEEN THE SAME COMPLAINT ODI # 10651739 & OTHERS PLEASE FIX THE PROBLEM BEFORE ITS TO LATE THANK YOU. *TR

08/08/2015
Components: UNKNOWN OR OTHER
Incident Date: 06/24/2015
Crash: No
Fire: No
Vehicle Identification Number: 2G1155S34E9******
Summary

WHILE DRIVING HEARD A LOUD NOISE WHICH SOUND LIKE A BALLOON BURSTING. THE NEXT MORNING WHEN I GOT INTO MY CAR AND CLOSED THE DOOR THE SUNROOF SHATTERED AND FELL IN.

07/27/2015
Components: SUSPENSION,SERVICE BRAKES, HYDRAULIC,AIR BAGS
Incident Date: 04/15/2015
Crash: No
Fire: No
Vehicle Identification Number: 1G1115SL4EU******
Summary

TL* THE CONTACT OWNS A 2014 CHEVROLET IMPALA. WHILE DRIVING 30 MPH, THE ABS LIGHT ILLUMINATED. THE VEHICLE WAS TAKEN TO A LOCAL DEALER WHO DIAGNOSED AND REPLACED THE LEFT MAGNETIC RING, WHICH HAD DETACHED FROM THE VEHICLE. WHILE DRIVING APPROXIMATELY 30 MPH AGAIN, THE ABS LIGHT ILLUMINATED. THE VEHICLE WAS TAKEN TO THE SAME DEALER WHO DIAGNOSED AND REPLACED THE PASSENGER SIDE HUB ASSEMBLY, WHICH FELL OFF. THE VEHICLE WAS FULLY REPAIRED. THE FAILURE MILEAGE WAS 41,500. UPDATED 09/18/15*LJ

07/16/2015
Components: ELECTRONIC STABILITY CONTROL
Incident Date: 05/29/2015
Crash: No
Fire: No
Vehicle Identification Number: 2G1WB5E31E1******
Summary

WHILE TURNING VEHICLE TO THE RIGHT OR LEFT, WHIRRING NOISE OCCURS COMING FROM FRONT SUSPENSION. NOTABLE POWER LOSS WHEN ACCELERATING TO THE RIGHT OR LEFT INTO ONCOMING TRAFFIC CREATING A DANGEROUS SITUATION FOR OCCUPANT AND ONCOMING TRAFFIC. WHEN THIS INCIDENT OCCURS, THE TRACTION CONTROL LIGHT LUMINATES ON THE DASH.

07/06/2015
Components: WHEELS
Incident Date: 06/13/2015
Crash: No
Fire: No
Vehicle Identification Number: 2G1WB5E38E1******
Summary

ROUTINE ROTATION OF TIRES AT PEPBOYS AFTER ALIGNMENT REVEALED RADIAL PULL IN ALL 4 TIRES. PEPBOYS SENT ME TO GOODYEAR SERVICE STORES, GIRVIN RD. JAX FL.. THEY DEPTH GAUGED ALL 4 TIRES AT 25% AND STATED "THE EAGLE LS2 TIRES INSTALLED ON NEW CARS ARE NOT OF THE SAME QUALITY THAT ARE SOLD IN THE GOODYEAR STORES, IE INFERIOR.I FILED COMPLAINT TO GOODYEAR AND THEY SENT ME TO GOODYEAR STORES ATLANTIC BLVD JAX, FL. WHERE THEY CONFIRMED ALL4 TIRES HAD RADIAL PULL,( CAUSES VEHICLE TO PULL TO THE CURB) AND THEY COULD NOT CORRECT WITH ALIGNMENT. THEY OFFERED TO REPLACE THE TIRES WITH THE SAME EAGLE LS2 FOR $490.34, AN OUTRAGEOUS PRICE SINCE THE TIRES WERE DEFECTIVE. MGMT. AT THIS STORE ALSO STATED THE TIRES ON THE CAR ARE NOT THE SAME QUALITY THAT THEY SELL, AND THIS IS OUTRIGHT FRAUD ON THE PUBLIC SINCE THERE ARE NO MARKS ON THE TIRES INDICATING SECONDS OR OF LESSER QUALITY THEN STORE TIRES OF SAME SIZE AND MAKE. GORDON CHEV SERVICE MGR. ALSO SPOKE TO AGOODYEAR HIGH LEVEL MGMT PERSON AND SHE TO CONFIRMED GOODYEAR TIRES SOLD TO GM, WALMART, SEARS, AND OTHER OUTLETS ARE NOT OF THE SAME QUALITY AS THE SAME TIRE SOLD IN THE GOODYEAR STORE. THIS IS FRAUD ON THE PUBLIC AND NEEDS TO BE ADDRESSED POST HASTE. PLEASE HELP AS A SERIOUS ACCIDENT WILL SURELY HAPPEN WHEN THES DEFECTIVE TIRES CAUSE MY VEHICLE TO DRIFT OFF ROAD INTO THE CULVERT. UPDATED 10/06/15*LJ UPDATED 11/07/2017*CN

06/18/2015
Components: POWER TRAIN,WHEELS,ENGINE
Incident Date: 06/18/2015
Crash: No
Fire: No
Vehicle Identification Number: 2G1WB5E36E1******
Summary

TL* THE CONTACT OWNS A 2014 CHEVROLET IMPALA. WHILE AT A STOP AND ATTEMPTING TO MAKE A LEFT TURN, THE VEHICLE HESITATED TO ACCELERATE AND ATTEMPTED TO STALL. IN ADDITION, ALL THE WARNING LIGHTS ILLUMINATED. THE VEHICLE WAS TAKEN TO A DEALER WHERE IT WAS DIAGNOSED THAT THE WHEEL HUB SENSOR AND AN UNKNOWN WHEEL NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 50,000.

06/01/2015
Components: SERVICE BRAKES, HYDRAULIC
Incident Date: 10/29/2014
Crash: No
Fire: No
Summary

REQUESTING ASSISTANCE WITH A FAULTY BRAKE PEDAL IN A 2014 CHEVROLET IMPALA. *SMD THE CONSUMER STATED SHORTLY AFTER PURCHASING THE VEHICLE, THE BRAKE PEDAL BEGAN TO MAKE A CLICKING SOUND WHEN IT WAS RELEASED. *JB

05/31/2015
Components: ELECTRONIC STABILITY CONTROL
Incident Date: 05/10/2015
Crash: No
Fire: No
Vehicle Identification Number: 2G1WB5E30E1******
Summary

WHILE MAKING A RIGHT HAND TURN AT SLOW SPEED THE AUTOMOBILE FELT LIKE THE TRANSMISSION DOWNSHIFTED AND THEN A MESSAGE CAME UP IN THE DIC TELLING ME TO SERVICE THE "STABILITRAK", SERVICE TRACTION CONTROL, AND THE ABS LAMP ILLUMINATED. AFTER HAVE THE AUTOMOBILE SAT FOR APPROXIMATELY AN HOUR ALL OF THE ABOVE MESSAGES WERE NO LONGER VISIBLE. I BROUGHT THE CAR TO THE DEALERSHIP ON MAY 14, 2015 TO HAVE IT CHECKED OUT BUT THEY COULD NOT FIND ANY PROBLEMS. THE SAME PROBLEMS HAVE OCCURRED APPROXIMATELY 4-8 TIMES NOW WITH THE INFORMATION STAYING ON IN THE DIC FOR VARIOUS LENGTHS OF TIMES.

05/26/2015
Components: SERVICE BRAKES
Incident Date: 12/01/2014
Crash: No
Fire: No
Vehicle Identification Number: 2G1115SL0E9******
Summary

PARKING BRAKE IS SETTING ITS SELF AT TIMES. RECALL WAS DONE IN JANUARY 2015 BUT STILL HAVING THE SAME ISSUE MAY 2015.

05/26/2015
Components: EXTERIOR LIGHTING
Incident Date: 04/30/2015
Crash: No
Fire: No
Vehicle Identification Number: 2G1125S36E9******
Summary

TL* THE CONTACT OWNS A 2014 CHEVROLET IMPALA. THE CONTACT STATED THAT THE HEADLIGHTS FAILED TO ILLUMINATE PROPERLY WITHOUT WARNING. WHILE DRIVING 25 MPH AT NIGHT, THE HEADLIGHTS DID NOT ILLUMINATE THE ROAD, BUT THE CONTACT COULD STILL READ THE ROAD SIGNS. THE DEALER ELEVATED THE HEADLIGHTS, BUT THIS DID NOT CORRECT THE ISSUE. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 12,100. MA 08/06/15 UPDATED 10/17/2017*CN

04/06/2015
Components: STEERING
Incident Date: 10/06/2014
Crash: No
Fire: No
Vehicle Identification Number: 1G11Y5SL2EU******
Summary

AT HIGHWAY SPEEDS FROM 45-70MPH ON BOTH STRAIGHT, SMOOTH PAVEMENT AND ON WIDE SWEEPING CURVES, THE STEERING "FREEZES" AND REQUIRES A TURN OF THE WHEEL TO REGAIN CONTROL. THIS "FREEZING" FEELS LIKE THE STEERING IS STUCK IN A NOTCH, OR CERTAIN POSITION. THIS HAS OCCURRED ON SLIPPERY CONDITIONS AT LOWER SPEEDS (42 MPH) AND THE EFFORT TO CORRECT THE STEERING RESULTED IN AN OVER-CORRECTION ON THE SLIPPERY ROAD SURFACE CAUSING THE CAR TO SLIDE INTO THE ONCOMING LANE. THE CHEVROLET DEALER SAYS THEY "CAN'T DUPLICATE THE CONDITION." THE FIRST TIME THE CONDITION WAS OBSERVED, THE TEMPERATURE WAS IN THE 60S. IT IS MORE FREQUENT WHEN THE TEMPERATURE IS 20-35 DEGREES. WITH 8600 MILES AS OF 4/6/15, THE CONDITION PERSISTS MORE FREQUENTLY. *TR

04/02/2015
Components: ELECTRICAL SYSTEM
Incident Date: 05/14/2014
Crash: No
Fire: No
Vehicle Identification Number: 2G1125S32E9******
Summary

TL* THE CONTACT OWNS A 2014 CHEVROLET IMPALA. THE CONTACT STATED THAT THE SYSTEM THAT WARNS WHEN ANOTHER VEHICLE GETS TOO CLOSE MALFUNCTIONED. THE VEHICLE WAS TAKEN TO THE DEALER. THE TECHNICIAN REPROGRAMMED THE SYSTEM. EVERY TIME THE TECHNICIAN REPROGRAMMED THE SYSTEM, THE BLUETOOTH AND NAVIGATION SYSTEM MALFUNCTIONED. THE VEHICLE WAS TAKEN TO THE DEALER EIGHT TIMES, BUT WAS NOT REPAIRED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS 23,000.

03/29/2015
Components: AIR BAGS
Incident Date: 03/26/2015
Crash: Yes
Fire: No
Vehicle Identification Number: 1G11Y5SL4EU******
Summary

HEAVY RAIN. SKIDDED ON PAVEMENT (BLACK TOP) HIT CONCRETE UTILITY POLE, AIR BAD DID NOT DEPLOY, HIT NOSE ON STEERING WHEEL. *TR

03/29/2015
Components: WHEELS
Incident Date: 03/28/2015
Crash: No
Fire: No
Vehicle Identification Number: 2G1155S33E9******
Summary

I CAN DEAL WITH THE POOR VISIBILITY HEADLAMPS, THE FRONT CAMERA THAT KEEPS FLAGGING "SERVICE FRONT CAMERA" AND CAMERA FALSE ALARMS BUT THE HUGE 19 INCH WHEELS AND TIRES WITH HARDLY ANY SIDEWALL TO ABSORB ROUGH ROADS ARE A RECIPE FOR DISASTER AND DANGEROUS. I LIVE IN THE NORTHEAST AND IT IS LOADED WITH POT HOLES AFTER ONE OF THE WORST WINTERS IN HISTORY BUT WHEN I HIT ONE YESTERDAY ON A HIGHWAY THE TIRE BLEW CAUSING A VERY DANGEROUS SITUATION. I AM POSITIVE MY OLDER IMPALA'S WITH SMALLER WHEELS WOULD EASILY HAVE HANDLED THIS POT HOLE WITH NO DAMAGE. I FAIL TO SEE THE NEED FOR GIANT WHEELS AND TIRES WITH HARDLY ANY SIDEWALLS TO ABSORB ROUGH ROADS. THIS IS MY THIRD RECENT BRAND NEW IMPALA, FIRST WITH THE NEW DESIGN AND I AM DISAPPOINTED. *TR

03/24/2015
Components: ELECTRICAL SYSTEM
Incident Date: 01/06/2014
Crash: No
Fire: No
Vehicle Identification Number: 1G1125S31EU******
Summary

TL*THE CONTACT OWNS A 2014 CHEVROLET IMPALA. THE CONTACT STATED THAT AFTER PARKING THE VEHICLE FOR SEVERAL DAYS, THE BATTERY FAILED. THE VEHICLE WAS TAKEN TO THE DEALER WHERE THERE WAS NOT FAILURE DETERMINED. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS 900. UPDATED 7/10/15*CN UPDATED 10/2/2017*CN

03/20/2015
Components: EXTERIOR LIGHTING
Incident Date: 01/20/2015
Crash: No
Fire: No
Vehicle Identification Number: 2G1125S35E9******
Summary

TL* THE CONTACT OWNS A 2014 CHEVROLET IMPALA. THE CONTACT STATED THAT WHILE DRIVING AT VARIOUS SPEEDS AT NIGHT, THE VEHICLE HEADLIGHTS FAILED TO ILLUMINATE. THE CONTACT STATED THAT HE NEARLY COLLIDED INTO COWS IN THE MIDDLE OF THE ROAD BECAUSE THE HEADLIGHTS WERE NOT ILLUMINATING THE ROAD EFFECTIVELY. THE VEHICLE WAS TAKEN TO THE DEALER. THE TECHNICIAN STATED THAT THE HEADLAMPS WERE WORKING UP TO STANDARDS. THE MANUFACTURER WAS NOT MADE AWARE OF THIS ISSUE. THE APPROXIMATE FAILURE MILEAGE WAS 17,000. UPDATED 4/20/15*CN UPDATED 10/9/2015 *JS

03/04/2015
Components: ELECTRICAL SYSTEM
Incident Date: 02/02/2015
Crash: No
Fire: No
Vehicle Identification Number: 2G1WC5E38E1******
Summary

TL* THE CONTACT OWNS A 2014 CHEVROLET IMPALA. THE CONTACT RECEIVED NOTIFICATION FOR NHTSA CAMPAIGN NUMBERS: 14V355000 (ELECTRICAL SYSTEM) AND 14V614000 (ELECTRICAL SYSTEM). THE CONTACT STATED THAT TWO DEALERS WERE CONTACTED, WHO WERE UNABLE TO DETERMINE WHEN THE PART WOULD BECOME AVAILABLE. THE MANUFACTURER WAS NOTIFIED OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE.

02/24/2015
Components: AIR BAGS,SERVICE BRAKES
Incident Date: 02/23/2015
Crash: Yes
Fire: No
Vehicle Identification Number: 2G1125S3XE9******
Summary

TL*THE CONTACT OWNS A 2014 CHEVROLET IMPALA. THE CONTACT STATED THAT WHILE DRIVING APPROXIMATELY 20 MPH, THE BRAKES WERE ENGAGED AND FAILED TO RESPOND. AS A RESULT, THE CONTACT CRASHED INTO ANOTHER VEHICLE. THE AIR BAGS FAILED TO DEPLOY. NO INJURIES WERE REPORTED AND A POLICE REPORT WAS FILED. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 32,000.

02/23/2015
Components: FUEL SYSTEM, GASOLINE
Incident Date: 02/21/2015
Crash: No
Fire: No
Vehicle Identification Number: 1G1155S30EU******
Summary

TL*THE CONTACT OWNS A 2014 CHEVROLET IMPALA. THE CONTACT STATED THAT WHILE DRIVING AT APPROXIMATELY 75 MPH, THE VEHICLE'S SPEED DECREASED AS THE TRACTION CONTROL SYSTEM WARNING LIGHT ILLUMINATED INTERMITTENTLY. THE CONTACT STATED THAT THE VEHICLE WOULD NOT ACCELERATE OVER 20 MPH. THE FAILURE RECURRED TWO TIMES. THE VEHICLE WAS TOWED TO A DEALER WHERE IT WAS DIAGNOSED THAT THE FUEL PUMP WAS DAMAGED AND NEEDED TO BE REPAIRED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS 17,100. UPDATED 03/30/15*LJ UPDATED 9/25/2017*CN

02/06/2015
Components: STRUCTURE
Incident Date: 01/19/2015
Crash: No
Fire: No
Vehicle Identification Number: 2G1155S36E9******
Summary

MY NEW CAR DEVELOPED A HORRIBLE ODOR AFTER ONLY ABOUT 1.5 YEARS OF OWNING IT. I HAD MIDAS MUFFLE LOOK FOR THE ODOR BECAUSE I THOUGHT IT MIGHT BE A DEAD MOUSE OR SQUIRREL. AT FIRST THEY COULDN'T FIND IT BUT ON THE SECOND VISIT (YOUR NOT GOING TO BELIEVE THIS) THEY FOUND SOME TYPE OF GROWTH INSIDE THE CAR'S FRAME RAIL ON THE PASSENGER SIDE OF THE CAR. THE SUBSTANCE ACTUALLY LOOKED LIKE SOME KIND OF MOLD OR FUNGUS GROWTH INSIDE THE FRAME RAIL. I THEN TOOK IT TO POHANKA CHEVEROLET, I BROUGHT THEM PICTURES OF THE MOLD/FUNGUS, I BROUGHT THEM SAMPLES OF THE MOLD/FUNGUS AND SHOWED THEM WHERE IT WAS LOCATED. THERE RESPONSE TO ME WAS THEY DIDN'T KNOW WHAT IT WAS, THEY COULDN'T GET TO IT AND THEY CAN'T FIX IT. THEY RECOMMENDED THAT MAYBE THEIR BODY SHOP COULD FIGURE OUT SOMETHING BUT IT IS NOT COVERED UNDER WARRANTY. I TOLD THEM THAT THIS PROBLEM WAS MAKING ME AND MY FAMILY SICK TO BE IN THE CAR BUT THEIR RESPONSE WAS HOW SORRY THEY WERE BUT IT IS NOT COVERED UNDER THE NEW CAR WARRANTY AND BASICALLY NOT THEIR PROBLEM. THEY ALSO REPORTED ON THE INVOICE THAT THE SMELL WAS FROM THE WATER IN THE SPARE TIRE WHEEL WELL WHICH THE SERVICE ADVISOR KNOWS IT WASN'T SINCE HE DIDN'T WANT TO HANDLE THE SAMPLE I BROUGHT AND HE COMPLAINED ABOUT HOW BAD IT SMELLED. I ACTUALLY HAVE NO CLUE WHAT THIS MOLD/FUNGUS IS AND I'M HAVING IT TESTED BY A FAIRFAX LAB NEXT WEEK. ALL IN ALL I HAVE SPENT ALMOST $1000 TRYING TO RESOLVE THIS PROBLEM BUT MY GUESS IS I"M GOING TO HAVE TO GET RID OF THIS CAR WITH ONLY 12-13000 MILES. I GUESS I SHOULD HAVE KNOWN, THERE WAS NO PROBLEM WITH THE CHEVY IGNITION SWITCHES EITHER UNTIL SOME FOLKS DIED FROM IT. I'VE NOTICED SIMILAR COMPLAINTS BUT I BET NO ONE HAS LOOKED AT THE CAR'S FRAME RAIL, THIS ISSUE IS TRULY UNBELIEVABLE AND NO ONE I HAVE TALKED TO (INCLUDING POHANKA CHEVEROLET)HAD EVER HEARD, SEEN OR EXPERIENCED SUCH A PROBLEM. *JS

02/05/2015
Components: SERVICE BRAKES, HYDRAULIC
Incident Date: 02/01/2015
Crash: Yes
Fire: No
Summary

TL* THE CONTACT OWNED A 2014 CHEVROLET IMPALA. WHILE MAKING A LEFT TURN AT APPROXIMATELY 15 MPH, THE DRIVER DEPRESSED THE BRAKE PEDAL AND THE VEHICLE FAILED TO STOP. AS A RESULT, ANOTHER VEHICLE CRASHED INTO THE PASSENGER SIDE. THE CONTACT INDICATED THAT THE BRAKE PEDAL APPEARED TO BE STUCK AND COULD NOT BE DEPRESSED. A POLICE REPORT WAS FILED AND NO INJURIES WERE SUSTAINED. THE VEHICLE WAS DESTROYED. THE MANUFACTURER WAS NOT NOTIFIED. THE VIN WAS NOT AVAILABLE. THE FAILURE MILEAGE WAS 3,100.

01/29/2015
Components: SERVICE BRAKES
Incident Date: 09/08/2014
Crash: No
Fire: No
Summary

TL*THE CONTACT OWNS A 2014 CHEVROLET IMPALA. THE CONTACT STATED THAT WHILE DRIVING AT 55 MPH, THE BRAKE WARNING LIGHT ILLUMINATED. IN ADDITION, THE VEHICLE SKID TO A STOP AND THE ENGINE STALLED. THE VEHICLE WAS ABLE TO RESTART. THE VEHICLE WAS TOWED TO A DEALER WHERE IT WAS DIAGNOSED THAT THE E-BRAKE NEEDED TO BE REPLACED AND THE ELECTRONIC PARKING BRAKE SOFTWARE NEEDED TO BE UPDATED. THE VEHICLE WAS REPAIRED. THE CONTACT REFERENCED NHTSA CAMPAIGN NUMBER: 14V541000 (PARKING BRAKE).THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS 11,000. THE VIN WAS NOT AVAILABLE.

01/20/2015
Components: SERVICE BRAKES,FUEL/PROPULSION SYSTEM
Incident Date: 07/04/2014
Crash: No
Fire: No
Vehicle Identification Number: 2G1125S30E9******
Summary

TL* THE CONTACT OWNS A 2014 CHEVROLET IMPALA. WHILE DRIVING AT VARIOUS SPEEDS, THE BRAKE PEDAL WAS APPLIED AND THE VEHICLE VIBRATED VIOLENTLY. THE VEHICLE WAS TAKEN TO A DEALER WHERE IT WAS DIAGNOSED THAT THE TYPE OF FUEL NEEDED TO BE SWITCHED TO REGULAR. THE FUEL WAS SWITCHED, BUT THE FAILURE PERSISTED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 800. UPDATED 03/31/15*LJ

01/05/2015
Components: EXTERIOR LIGHTING
Incident Date: 12/01/2014
Crash: No
Fire: No
Vehicle Identification Number: 1G1125S31EU******
Summary

TL* THE CONTACT OWNS A 2014 CHEVROLET IMPALA. THE CONTACT STATED THAT WHILE DRIVING AT NIGHT THE HEADLIGHTS AND HIGH BEAMS FAILED TO ILLUMINATE THE ROAD PROPERLY. THE FAILURE RECURRED EACH TIME THE VEHICLE WAS DRIVEN AT NIGHT. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 39.

12/31/2014
Components: EXTERIOR LIGHTING
Incident Date: 04/01/2014
Crash: No
Fire: No
Vehicle Identification Number: 2G1125S31E9******
Summary

THE PROBLEM THAT I HAVE WITH MY 2014 IMPALA IS THAT THE HEADLIGHTS DO NOT ILLUMINATE THE ROAD VERY WELL. THE LIGHT BEAM IS NARROW PROJECTING STRAIGHT OUT IN FRONT OF THE CAR. VERY LITTLE ILLUMINATION TO THE SIDES OF THE ROAD. THIS COMPLAINT MAY SOUND TRIVIAL BUT LET ME ASSURE YOU THAT I'M NOT CHEVY BASHING. THIS IMPALA IS A BEAUTIFUL CAR, I LOVE IT EXCEPT FOR THE HEADLIGHTS. THIS IS A REAL PROBLEM FOR ME. IF I HAD TAKEN A TEST DRIVE AT NIGHT I WOULD NOT HAVE PURCHASED THIS CAR. HARD TO TEST DRIVE AT NIGHT IN JULY. I EXPECTED MUCH BETTER LIGHTING ON A CAR LIKE THIS. A HALOGEN BULB IN A WELL DESIGNED AND POISONED FIXTURE WORKS GREAT. I COPIED THE ABOVE FROM A PRIOR COMPLAINT. I REALLY LIKE THE CAR AND THE NEW DESIGN. I WAS LOOKING ON THE INTERNET TO SEE IF I COULD UPGRADE THE HEADLIGHTS( BETTER BULB OR SOMETHING ELSE) BECAUSE I TOO THOUGHT THAT THE LUMINATION OF THE HEADLIGHTS WAS SUB PAR. I FOUND THIS COMPLAINT SITE AND WANTED TO STATE MY DISSATISFACTION ALSO. THANKS. *JS

12/28/2014
Components: STEERING
Incident Date: 09/03/2014
Crash: No
Fire: No
Summary

ON 9/3/14 A NEW CHEVY IMPALA VEHICLE WAS LEASED TO ME WHILE UNDER A7/23/14 OPEN RECALL FOR POWER STEERING. I UNDERSTAND THAT THIS IS ILLEGAL AND THE TRANSACTION IS NOT LEGAL. PLEASE ADVISE. *TR

12/23/2014
Components: ELECTRICAL SYSTEM
Incident Date: 12/01/2014
Crash: No
Fire: No
Summary

2014 CHEVROLET IMPALA REQUESTING REIMBURSEMENT OR REPLACEMENT VEHICLE. *MW THE CONSUMER STATED THE NEAREST DEALER WAS 40 MILES AWAY. THE CONSUMER STATED IT WAS THE 4TH RECALL NOTICE, HE RECEIVED. *JB

12/22/2014
Components: ELECTRICAL SYSTEM,EQUIPMENT ADAPTIVE/MOBILITY
Incident Date: 11/12/2014
Crash: No
Fire: No
Vehicle Identification Number: 2G1125S3XE9******
Summary

THE VEHICLE IS EQUIPPED WITH A VEHICLE COLLISION WARNING DEVICE THAT IS INTENDED TO WARN THE DRIVER OF A VEHICLE IN FRONT THAT YOU ARE TO CLOSE TO AND CLOSING RANGE WITHOUT BRAKING. ON ABOUT 1/2 DOZEN OCCASIONS THE VEHICLE'S EARLY DETECTION SYSTEM HAS ENGAGED WITHOUT ANY VEHICLES IN FRONT. THESE OCCURRENCES SEEM TO BE ON DAYS WHEN IT IS RAINING AND THEIR ARE REFLECTIONS OFF THE ROAD, OR VERY SUNNY DAYS (AGAIN CAUSING REFLECTIONS). THE FLASHING LIGHT, LOUD ALARM, AND INTERRUPTION WITH REGULAR AUDIO IS VERY JARRING (SCARY). ON ONE OCCASION I APPLIED MY BRAKES VERY HARD BECAUSE OF THE ALARM (BUT THERE WAS NO CAR IN FRONT) - THIS ALMOST CAUSED THE CAR BEHIND TO HIT ME. THE SYSTEM SHOULD BE DISENGAGED TO PREVENT A FALSE/POSITIVE ALARM. I HAVE TAKEN IT FOR SERVICE AND CONTACTED GENERAL MOTORS WITHOUT RESULTS. *TR

12/18/2014
Components: ELECTRICAL SYSTEM
Incident Date: 12/01/2014
Crash: No
Fire: No
Vehicle Identification Number: 2G1WB5E36E1******
Summary

2014 CHEVROLET IMPALA NOT SATISFIED WITH HOW GM HANDLED IGNITION RECALL *CN THE CONSUMER STATED GM'S FIX, WAS NOT ADEQUATE.*JB

12/09/2014
Components: UNKNOWN OR OTHER
Incident Date: 12/01/2014
Crash: No
Fire: No
Vehicle Identification Number: 2G1155S33E9******
Summary

2014 CHEVROLET IMPALA. CONSUMER WRITES IN REGARDS TO RECALLS FOR VEHICLE. *TGW THE CONSUMER STATED EVERY TIME A RECALL WAS ISSUED, HE HAD TO DRIVE 35 MILES, TO THE NEAREST DEALER. *JB

12/03/2014
Components: EXTERIOR LIGHTING
Incident Date: 11/10/2014
Crash: No
Fire: No
Vehicle Identification Number: 2G1125S31E9******
Summary

TL* THE CONTACT OWNS A 2014 CHEVROLET IMPALA. THE CONTACT STATED THAT THE HEADLIGHT BEAM, BOTH ON HIGH AND LOW BEAMS, ARE VERY NARROWLY FOCUSED SO THAT THE AREA IMMEDIATELY TO THE FRONT AND SIDE OF THE VEHICLE AND OBJECTS LOCATED THERE CANNOT BE SEEN MAKING DRIVING AT NIGHT ON ANYTHING OTHER THAN STRAIGHT HIGHWAYS AN UNNERVING EXPERIENCE. THE CONTACT BELIEVES IT REPRESENTS A SERIOUS SAFETY RISK BOTH TO THE VEHICLE OCCUPANTS AND TO PEDESTRIANS WHO MIGHT BE OUTSIDE THE HEADLIGHTS' NARROW FOCAL RANGE. THE DEALER STATED THEY HAD NO COMPLAINTS. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE.

11/24/2014
Components: STEERING
Incident Date: 11/15/2014
Crash: No
Fire: No
Vehicle Identification Number: 2G1125S39E9******
Summary

DRIVING UNDER NORMAL HIGHWAY CONDITIONS THE POWER STEERING SUDDENLY STOPPED FUNCTIONING AND THE "SERVICE POWER STEERING" MESSAGE DISPLAYED ON THE DASH. I PULLED THE VEHICLE OFF AT THE NEXT EXIT AND TURNED THE ENGINE OFF. WHEN RESTARTED THE POWER STEERING RETURNED AS I ASSUME THE SOFTWARE REBOOTED. THE POWER STEERING RECALL HAS BEEN PERFORMED ON THE VEHICLE PRIOR TO THIS INCIDENT. THIS IS THE FIRST TIME IT HAS HAPPENED AND THE DEALER CANNOT FIND THE ISSUE THUS MAKING THE VEHICLE UNSAFE TO DRIVE IN MY OPINION ESPECIALLY SINCE I HAVE 16 YEAR OLD DAUGHTER LEARNING HOW TO DRIVE. IF SHE HAD BEEN DRIVING WHEN THIS INCIDENT HAPPENED I HIGHLY DOUBT SHE WOULD HAVE BEEN STRONG ENOUGH TO MANEUVER THE CAR. *TR

11/19/2014
Components: EXTERIOR LIGHTING
Incident Date: 06/03/2013
Crash: No
Fire: No
Vehicle Identification Number: 2G1125S39E9******
Summary

TL* THE CONTACT OWNS A 2014 CHEVROLET IMPALA. THE CONTACT DISCOVERED WATER IN THE FRONT HEADLIGHT BEAMS. THE DEALER REPLACED THE HEADLIGHT BEAMS ON NUMEROUS OCCASIONS, BUT THE FAILURE PERSISTED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS UNAVAILABLE.

11/11/2014
Components: UNKNOWN OR OTHER
Incident Date: 11/08/2014
Crash: No
Fire: No
Summary

I PURCHASED A 2014 IMPALA ON NOVEMBER 8, 2014 FROM A CHEVROLET DEALERSHIP AND 2 DAYS LATER ON NOVEMBER 10, 2014 I RECEIVED AN EMAIL SAYING CONTACT THEM BECAUSE IT A RECALL ON THIS CAR. WHEN I LOOKED UP THE RECALL THERE WHERE 9 RECALLS ON THIS CAR. I WAS SOLD A CAR AND THEY NEW IT WASN'T SAFE. *TR

11/10/2014
Components: STEERING,PARKING BRAKE
Incident Date: 09/19/2014
Crash: No
Fire: No
Vehicle Identification Number: 1G1155S36EU******
Summary

VEHICLE SOLD/LEASED ON 9/3/14 WITH OPEN RECALLS THE CONSUMER STATED TWO WEEKS AFTER PURCHASING THE VEHICLE, IT HAD TO BE TOWED DUE TO A MALFUNCTIONING PARKING BRAKE, WHICH WAS RECALLED. ON NOVEMBER 16,2 014, HE RECEIVED A RECALL NOTICE REGARDING AN ISSUE WITH THE POWER STEERING. THE DEALER CLAIMED THE POWER STEERING HAD ALREADY BEEN PERFORMED. THE CONSUMER WAS THEN PROVIDED PROOF, THE RECALL HAD NOT BEEN PERFORMED. UPDATED 06/10/15.*JB UPDATED 08/22/16.*JB

10/31/2014
Components: EXTERIOR LIGHTING
Incident Date: 10/31/2014
Crash: No
Fire: No
Vehicle Identification Number: 1G11Y5SL0EU******
Summary

I WOULD LIKE TO REPORT AN ONGOING ISSUE WITH 2014 CHEVROLET IMPALA LS WITH STANDARD HALOGEN HEADLIGHTS. THE HEADLIGHT BEAM, BOTH ON HIGH AND LOW BEAMS, IS VERY NARROWLY FOCUSED SO THAT THE AREA IMMEDIATELY TO THE FRONT AND SIDE OF THE CAR -- AND OBJECTS LOCATED THERE -- CANNOT BE EASILY SEEN. THE LIGHTS WORK REASONABLY WELL ON A STRAIGHT ROAD, BUT WHEN EXECUTING A TURN THE PATH OF THE CAR IS IN NEAR DARKNESS AS THE LIGHTS POINT A NARROW BEAM TO THE OUTSIDE OF THE TURNING RADIUS. THIS MAKES DRIVING AT NIGHT ON ANYTHING OTHER THAN STRAIGHT HIGHWAYS AN UNNERVING EXPERIENCE AND I BELIEVE REPRESENTS A SERIOUS SAFETY RISK BOTH TO THE VEHICLE OCCUPANTS, AND TO PEDESTRIANS WHO MIGHT BE OUTSIDE THE HEADLIGHTS' NARROW FOCAL RANGE. NOTE THAT THE HEADLIGHT DESIGN IS UNUSUAL FOR A HALOGEN UNIT IN THAT IT USES A SHUTTER TO SWITCH BETWEEN HIGH AND LOW BEAM, A FEATURE MORE COMMONLY FOUND WITH HID LIGHTS. BY COMPARISON, OUR 2003 CHEVROLET MALIBU, WITH SEPARATE REFLECTOR BASED HALOGEN LOW AND HIGH BEAMS, DOES A MUCH BETTER (I BELIEVE MUCH SAFER) JOB OF ILLUMINATING A BROAD AREA IN FRONT OF AND TO SIDES IMMEDIATELY IN FRONT OF THE VEHICLE. I THINK THAT GM MUST ADDRESS THIS SERIOUS SAFETY ISSUE ON AN OTHERWISE FINE VEHICLE. *TR

10/30/2014
Components: STEERING,SERVICE BRAKES
Incident Date: 10/30/2014
Crash: No
Fire: No
Vehicle Identification Number: 2G1125S37E9******
Summary

TL* THE CONTACT OWNS 2014 CHEVROLET IMPALA. THE CONTACT RECEIVED A NOTIFICATION FOR NHTSA CAMPAIGN NUMBER 14V541000 (BRAKES). HOWEVER, THE PARTS NEEDED WERE NOT AVAILABLE. THE DEALER WAS CONTACTED AND ADVISED THE CONTACT THAT THE PARTS WOULD NOT BE AVAILABLE UNTIL FEBRUARY. IN ADDITION, THE CONTACT STATED THAT WHILE DRIVING AT AN UNKNOWN SPEED, THE POWER STEERING FAILED AND WHEN ENGAGING THE BRAKE THE VEHICLE HESITATED AND LUNGED FORWARD. THE VEHICLE WAS NOT REPAIRED. THE FAILURE MILEAGE WAS 527.

10/13/2014
Components: SUSPENSION,WHEELS
Incident Date: 10/10/2014
Crash: No
Fire: No
Vehicle Identification Number: 1G1155S38EU******
Summary

THE GM FACTORY INSTALLED 20" WHEELS RUB ON THE WHEEL WELLS WHEN CORNERING. IMPACTS STEERING AND COULD WEAR TIRES. THE CLEARENCE SHOULD BE MEASURED + INVESTIGATED ON 2014 IMPALA VEHICLES WITH THE 20" PREMIUM WHEELS INSTALLED. *TR

10/10/2014
Components: STEERING
Incident Date: 08/25/2014
Crash: No
Fire: No
Vehicle Identification Number: 2G1125S33E9******
Summary

TL* THE CONTACT OWNS A 2014 CHEVROLET IMPALA. THE CONTACT RECEIVED A RECALL NOTICE FOR NHTSA CAMPAIGN NUMBER: 14V450000 (STEERING). THE CONTACT STATED THAT THE PART NEEDED TO REMEDY THE VEHICLE WAS UNAVAILABLE. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE.

10/08/2014
Components: EXTERIOR LIGHTING
Incident Date: 09/27/2014
Crash: No
Fire: No
Summary

THIS WAS OUR FIRST TIME DRIVING THE CAR AT NIGHT AND WE WERE ON A COUNTRY ROAD WITH NO LINES. WE KNEW THERE WAS A STOP SIGN THERE SOMEWHERE THE SIGN WAS PARTIALLY HIDDEN BY A TREE BRANCH BUT WE COULD SEE NEITHER BECAUSE THE LIGHTS DID NOT REFLECT HIGH ENOUGH AND TO EACH SIDE (HIGH BEAMS AND LOW BEAMS DID NOT MAKE MUCH DIFFERENCE)) AND WE DROVE ACROSS THE INTERSECTION AND INTO A DITCH RESULTING IN MINOR DAMAGE TO THE BOTTOM OF THE FRONT BUMPER. FORTUNATELY THERE WAS NO TRAFFIC COMING ON THE CROSS STREET. SINCE THEN WE HAVE DONE MINIMAL NIGHT DRIVING BUT ALWAYS HAVE HAD TROUBLE SEEING ON ROADS WITH NO LINES AND ESPECIALLY SEEING TO MAKE BOTH RIGHT AND LEFT TURNS. THIS IS VERY DANGEROUS AND DISAPPOINTING AS WE LIKE THE CAR OVERALL BUT WE CANNOT DRIVE IT AT NIGHT. WE THOUGHT THE PROBLEM WAS WITH US BUT NOW WE KNOW THAT IT IS THE CAR . *TR

09/29/2014
Components: EXTERIOR LIGHTING
Incident Date: 07/07/2014
Crash: No
Fire: No
Vehicle Identification Number: 2G1125S30E9******
Summary

THE PROBLEM THAT I HAVE WITH MY 2014 IMPALA IS THAT THE HEADLIGHTS DO NOT ILLUMINATE THE ROAD VERY WELL. THE LIGHT BEAM IS NARROW PROJECTING STRAIGHT OUT IN FRONT OF THE CAR. VERY LITTLE ILLUMINATION TO THE SIDES OF THE ROAD. THIS COMPLAINT MAY SOUND TRIVIAL BUT LET ME ASSURE YOU THAT I'M NOT CHEVY BASHING. THIS IMPALA IS A BEAUTIFUL CAR, I LOVE IT EXCEPT FOR THE HEADLIGHTS. THIS IS A REAL PROBLEM FOR ME. IF I HAD TAKEN A TEST DRIVE AT NIGHT I WOULD NOT HAVE PURCHASED THIS CAR. HARD TO TEST DRIVE AT NIGHT IN JULY. I EXPECTED MUCH BETTER LIGHTING ON A CAR LIKE THIS. A HALOGEN BULB IN A WELL DESIGNED AND POISONED FIXTURE WORKS GREAT. *TR

09/28/2014
Components: ELECTRICAL SYSTEM
Incident Date: 06/17/2014
Crash: No
Fire: No
Vehicle Identification Number: 2G1125S34E9******
Summary

HORN IS VERY DIFFICULT TO ACTIVATE. IT IS VIRTUALLY IMPOSSIBLE TO USE THUMBS TO ACTIVATE WHILE KEEPING HANDS ON THE STEERING WHEEL. I MUST TAKE MY HAND OFF THE WHEEL AND USE THE PALM OF MY HAND TO EXERT ENOUGH PRESSURE TO ACTIVATE THE HORN, WHICH WOULD BE DANGEROUS WHEN I'M TRYING TO WARN ANOTHER DRIVER OR PEDESTRIAN OF AN EMERGENCY SITUATION SUCH AS AN IMPENDING COLLISION. AT MY FIRST SERVICE I REPORTED THIS TO MY DEALER AND WAS TOLD THAT ALL THE 2014 IMPALAS ARE LIKE THIS. *TR

09/26/2014
Components: VISIBILITY
Incident Date: 09/21/2014
Crash: No
Fire: No
Vehicle Identification Number: 2G1125S36E9******
Summary

TL* THE CONTACT OWNS A 2014 CHEVROLET IMPALA. WHILE DRIVING APPROXIMATELY 35 MPH, THE CONTACT HEARD A LOUD NOISE COMING FROM THE CENTER INTERIOR REARVIEW MIRROR AND NOTICED IT WAS PARTIALLY DETACHED FROM THE WINDSHIELD. THE DEALER STATED THAT THE REARVIEW MIRROR NEEDED TO BE REPLACED. THE CONTACT STATED THAT THE PART WAS ORDERED AND THE VEHICLE WOULD BE REPAIRED WHEN IT ARRIVED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOTIFIED. THE APPROXIMATE FAILURE MILEAGE WAS 1,000.

09/17/2014
Components: SERVICE BRAKES
Incident Date: 07/07/2014
Crash: Yes
Fire: No
Vehicle Identification Number: 2G1115SL4E9******
Summary

I JUST HAD GOT MY NEW CAR THAT DAY. I WAS ON MY WAY HOME AND I WAS APPROACHING A STOP SIGN AND I TRIED BREAKING ABD I COULD NOT STOP SO I HAD TO GO ON TO THE CURB WHICH I SIDED WITH A TREE TO AVOID HITTING ANOTHER CAR IN FRONT OF ME OR KIDS RIDINGH IN STREET. I TOOK IT IN TO GET LOOKED AT AND THEY SAID THEY DIDN'T SEE ANYTHING WRONG WITH BREAKING. SO I KEPT DRIVING AFTER THAT AND IT IS STILL DOING SO I TOOK IT IN AGAIN AND THEY SAID THE SAME THING AGAIN WHICH IS MAKING REALLY UPSET BECAUSE I AM SCARED OF HURTING SOMEONE OR MYSELF AND KIDS WHEN IT DOES THAT. I AM SPENDING ALOT OF MONEY ON MY NEW CAR AND IM NOT HAPPY WITH IT. I CANT KEPT RUNNING INTO THINGS TO AVOID HITTING SOMEONE OR THING WHEN IT DOES NOT STOP. I HAVE CALLED THE DEALERSHIP AND LEFT MESSAGES FOR SERVICE MANGER WHICH HE HAS NOT RESPONDED BACK. *TR

09/09/2014
Components: ENGINE AND ENGINE COOLING,STRUCTURE
Incident Date: 07/23/2014
Crash: No
Fire: No
Vehicle Identification Number: 2G1125S39E9******
Summary

WAS DRIVING HOME WITH MY KIDS FROM THE STORE AND TURNED THE A/C DOWN. ALL THE SUDDEN WE NOTICED A POIGNANT SMELL. THIS CAN NOT BE GOOD FOR MY FAMILY. IT HAS HAPPENED SEVERAL TIMES SINCE. ALSO MY TRUNK IS WET, THE SPARE TIRE AND JACK ARE RUSTED FROM BEING WET. *TR

09/09/2014
Components: ELECTRICAL SYSTEM,ELECTRONIC STABILITY CONTROL,TRACTION CONTROL SYSTEM
Incident Date: 09/02/2014
Crash: No
Fire: No
Vehicle Identification Number: 2G1125S39E9******
Summary

I WAS GOING TO WORK AND ON THE WAY A MESSAGE SAYING MY TRACTION CONTROL NEEDED TO BE CHECKED CAME ON. ALSO, TODAY AS I WAS GOING TO TOWN ANOTHER MESSAGE CAME ON SAYING MY PARKING ASSIST NEEDED TO BE CHECKED. *TR

09/09/2014
Components: STEERING
Incident Date: 09/09/2014
Crash: No
Fire: No
Vehicle Identification Number: 1G1125S3XEU******
Summary

TL* THE CONTACT OWNS A 2014 CHEVROLET IMPALA. WHILE DRIVING AT LEAST 45 MPH, THE VEHICLE VIBRATED VIOLENTLY AND MADE IT DIFFICULT TO CONTROL. THE VEHICLE WAS NOT REPAIRED AND THE MANUFACTURER WAS NOT NOTIFIED. THE FAILURE MILEAGE WAS 15.

09/05/2014
Components: ELECTRICAL SYSTEM
Incident Date: 08/28/2014
Crash: No
Fire: No
Vehicle Identification Number: 2G1155S34E9******
Summary

TL* THE CONTACT OWNS A 2014 CHEVROLET IMPALA. THE CONTACT STATED THAT THE CRASH AVOIDANCE ENGAGED WITHOUT AN OBJECT BEING IN FRONT OF THE VEHICLE. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS 4,000.

09/04/2014
Components: ENGINE
Incident Date: 05/01/2014
Crash: No
Fire: Yes
Vehicle Identification Number: 2G1125S36E9******
Summary

TL* THE CONTACT OWNS A 2014 CHEVROLET IMPALA. THE CONTACT STATED THAT WHILE PARKING THE VEHICLE, SMOKE STARTED TO EMIT FROM THE ENGINE COMPARTMENT. THE FAILURE RECURRED NUMEROUS TIMES. THE VEHICLE WAS TAKEN TO THE DEALER. THE TECHNICIAN REPAIRED THE EXHAUST BUT THE FAILURE RECURRED. THE VEHICLE WAS TAKEN BACK TO THE DEALER. HOWEVER, THE PARTS NEEDED TO DO THE REPAIR WERE UNAVAILABLE. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 634.

09/03/2014
Components: STEERING
Incident Date: 08/01/2014
Crash: No
Fire: No
Vehicle Identification Number: 2G1155S3XE9******
Summary

TL* THE CONTACT OWNS A 2014 CHEVROLET IMPALA. THE CONTACT STATED THAT WHILE DRIVING 35 MPH, THE POWER STEERING FAILED. THE STEERING WHEEL BECAME HARD TO MANEUVER. THE VEHICLE WAS TOWED TO A DEALER, WHO REPLACED THE STEERING RACK AND PINION. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 9,000.

09/02/2014
Components: ELECTRICAL SYSTEM,VEHICLE SPEED CONTROL,EQUIPMENT ADAPTIVE/MOBILITY
Incident Date: 01/31/2014
Crash: No
Fire: No
Vehicle Identification Number: 1G1125S30EU******
Summary

FORWARD COLLISION AVOIDANCE SYSTEM INAPPROPRIATE ACTIVATION ON SEVERAL OCCASIONS AT DIFFERENT LOCATIONS. THERE WERE NO OTHER VEHICLE IN FRONT. THERE WERE THREE BEEPS/RED LIGHT FLASH ON WINDSHIELD. THE CRUISE CONTROL WOULD DEACTIVATE AND CAR WOULD DECELERATE BY THREE TO FIVE MILE. THE TAIL LAMPS ARE NOT ACTIVATED TO WARN DRIVERS FOLLOWING. THIS IS MY SECOND COMPLAINT THE DEALER SOLUTION IS TO TURN OFF THE FEATURE. IT WORK WHEN IT SHOULD THE INAPPROPRIATE ACTIVATION IS A NUISANCE. *TR

08/27/2014
Components: STEERING
Incident Date: 07/03/2014
Crash: Yes
Fire: No
Vehicle Identification Number: 2G1125S31E9******
Summary

TL* THE CONTACT OWNS A 2014 CHEVROLET IMPALA. THE CONTACT STATED THAT WHILE MAKING A RAPID LEFT TURN, THE STEERING WHEEL SEIZED CAUSING THE CONTACT TO CRASH INTO ANOTHER VEHICLE. THE CONTACT ALSO STATED THAT THE POWER STEERING WARNING LIGHT ILLUMINATED AND A CHIME SOUNDED. A POLICE REPORT WAS FILED. THE CONTACT SUSTAINED A BURN FROM THE AIR BAG DEPLOYMENT AND DID NOT REQUIRE MEDICAL ATTENTION. THE CONTACT WAS ABLE TO DRIVE THE VEHICLE FROM THE CRASH. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 29,000.

08/14/2014
Components: SERVICE BRAKES, HYDRAULIC,SERVICE BRAKES
Incident Date: 12/28/2013
Crash: No
Fire: Yes
Vehicle Identification Number: 2G1125S34E9******
Summary

TL* THE CONTACT OWNS A 2014 CHEVROLET IMPALA. THE CONTACT STATED THAT SMOKE STARTED TO EMIT FROM THE REAR OF THE VEHICLE AND SHORTLY AFTER A FIRE STARTED. THE FIRE DEPARTMENT WAS CONTACTED AND THE FIRE EXTINGUISHED ON ITS OWN. THE VEHICLE WAS TOWED TO AN AUTHORIZED DEALER. THE TECHNICIAN STATED THAT THE BRAKES, BRAKE PADS AND BRAKE LINES NEEDED TO BE REPLACED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE AND THE CONTACT WAS AWAITING FURTHER INSPECTION OF THE VEHICLE. THE APPROXIMATE FAILURE MILEAGE WAS 6,000.

08/13/2014
Components: ELECTRICAL SYSTEM,STRUCTURE,SEATS
Incident Date: 06/17/2014
Crash: No
Fire: No
Vehicle Identification Number: 2G1155S31E9******
Summary

I STARTED NOTICING A VERY BAD ODOR OF MOLD AND MILDEW COMING FROM THE A/C VENTS. I TOOK THE CAR INTO THE DEALER I PURCHASED IN EARLY 2014. THE DEALER SAID THEY LOOKED AT IT AND COULD NOT FIND ANYTHING WRONG. AFTER I TOOK IT IN AGAIN FOR A BAD ODOR, THEY SAID THERE WAS A RECALL ON THE REAR TAIL LIGHTS LETTING WATER IN THE TRUNK. A COUPLE MONTHS LATER I CHECKED THE TRUNK AND THE CARPET WAS ALL WET, WHEN I CHECKED THE SPARE TIRE COMPARTMENT IT WAS 2 INCHES OF WATER. I STARTED CHECKING EVERYWHERE AND FOUND THE CARPET IN THE FRONT DRIVER SEAT VERY WET. I TOOK THE CAR IN AGAIN THIS TIME I KNEW IT WAS GOING TO BE A BIG PROBLEM TO FIX, THE CAR WAS NOW SMELLING SO BAD WITH MILDEW AND MOLD EVEN THE SERVICE TECHNICIAN COULD HARDLY STAND TO SIT IN IT AT ALL. THEY HAVE TRIED TO CHANGE THE UNDERLAY, AND IT STILL SMELLS BAD. THE DEALER SAYS THEY HAD A GM SERVICE SPECIALIST COME TO THE DEALER TO LOOK AT IT. THEY HAVE NO SOLUTION TO FIX THE WATER LEAKING OR TO GET THE MOLD OUT OF THE CAR. IT HAS NOW BEEN 6 WEEKS AND I DO NOT HAVE MY CAR!! I ASKED THE DEALER TO PLEASE LET ME OUT OF MY LEASE SO I CAN GO GET A CAR THAT ACTUALLY I CAN USE. THE DEALER IS REFUSING TO OFFER ANY ASSISTANCE, AND EITHER IS GM WHEN I CALL CUSTOMER SUPPORT. I AM NOW HIRING AN ATTORNEY AND PLANNING ON TAKING THIS TO THE DEALER AND GM, AS THIS IS AN MAJOR HEALTH CONCERN AT THE VERY LEAST TO MY FAMILY. *TR

08/07/2014
Components: POWER TRAIN,EXTERIOR LIGHTING
Incident Date: 01/15/2014
Crash: No
Fire: No
Vehicle Identification Number: 2G1155S33E9******
Summary

TL* THE CONTACT OWNS A 2014 CHEVROLET IMPALA. WHEN THE CRUISE CONTROL WAS ACTIVATED, THE VEHICLE CAME TO A COMPLETE STOP AND THE BRAKE LIGHTS FAILED TO ILLUMINATE. THE FAILURE OCCURRED MULTIPLE TIMES. THE DEALER STATED THAT THE TRANSMISSION WAS SLOWING DOWN THE VEHICLE. THE VEHICLE WAS NOT REPAIRED AND THE MANUFACTURER WAS NOTIFIED. THE VIN WAS UNAVAILABLE. THE APPROXIMATE FAILURE MILEAGE WAS 30.

07/31/2014
Components: ENGINE
Incident Date: 05/14/2014
Crash: No
Fire: No
Vehicle Identification Number: 1G1145SL8EU******
Summary

THIS VEHICLE HAS A PUSH BUTTON ENGINE SHUT OFF BUTTON. I WENT TO A SHOPPING MALL AND FORGOT TO SHUT OFF THE ENGINE. WHEN I RETURNED APPROX. 1 HOUR LATER, THE ENGINE WAS STILL RUNNING. I AM CONCERNED SHOULD THIS HAPPEN WHEN I PARK THE AUTO IN MY CLOSED GARAGE WHICH IS LOCATED DIRECTLY BELOW A BEDROOM. THE ENGINE WILL BE RUNNING ALL NIGHT AND THE BEDROOM WILL BE FILLED WITH CARBON MONOXIDE RESULTING IN DEATH TO THE OCCUPANTS. THE VEHICLE NEEDS A TIME DELAY SHUT OFF SHOULD THE DRIVER FORGET TO SHUT OFF THE ENGINE. THE TIME DELAY COULD BE SET BY THE MANUFACTURER AND SHOULD BE APPROXIMATELY 15 TO 20 MINUTES OTHERWISE THE ENGINE WILL RUN FOREVER. *TR

07/23/2014
Components: ELECTRICAL SYSTEM,SERVICE BRAKES
Incident Date: 03/14/2014
Crash: No
Fire: No
Vehicle Identification Number: 1G1155S31EU******
Summary

I'VE OWNED MY VEHICLE FOR OVER A YEAR AND ON 3 OCCASIONS THE EMERGENCY PARKING BRAKE WOULD BE APPLIED ON ITS OWN AFTER I WOULD TURN OFF THE VEHICLE. *TR

07/12/2014
Components: SERVICE BRAKES
Incident Date: 07/11/2014
Crash: No
Fire: No
Vehicle Identification Number: 1G1155S38EU******
Summary

THE PARKING BRAKE WILL NOT DISENGAGE THE REAR BRAKES AFTER PRESSING THE ELECTRONIC PARKING BRAKE BUTTON. THE RED PARKING BRAKE LIGHT ON THE DASH GOES OUT BUT THE REAR BRAKES ARE STILL ENGAGED. THE DRIVER WILL BE UNAWARE THAT THE PROBLEM EXISTS UNTIL SMOKE BEGINS ROLLING OUT OF THE REAR WHEELS. THIS IS A SAFETY HAZARD THAT SHOULD BE INVESTIGATED BY NHTSA DUE TO THE NUMBER OF SIMILAR COMPLAINTS ALREADY REPORTED. *TR

07/01/2014
Components: ELECTRICAL SYSTEM
Incident Date: 06/25/2014
Crash: No
Fire: No
Vehicle Identification Number: 2G1125S36E9******
Summary

THIS WAS A RENTAL CAR THAT I PICKED UP ON SUNDAY, JUNE 22ND FROM NATIONAL CAR RENTAL AT THE REAGAN NATIONAL AIRPORT. I WAS DRIVING AROUND 35 MPH ON A TWO LANE ROAD NEAR STAFFORD, VA. AT 4:20 PM ON THE 25TH WHEN THE ENTIRE CAR SHUT OFF. I SHIFTED INTO NEUTRAL TO TRY AND START IT, BUT NO LUCK. I APPLIED HEAVY PRESSURE ON THE NOW NON POWERED BRAKES AND CAME TO A COMPLETE STOP. I SHIFTED INTO PARK AND STARTED THE CAR. NO FURTHER INCIDENT AND TURNED THE CAR IN ON THE 26TH AND INFORMED THEM OF THE INCIDENT. THEY MARKED THE CAR SO IT WOULD NOT BE PUT BACK INTO THE FLEET UNTIL REPAIRED. *TR

06/30/2014
Components: ELECTRICAL SYSTEM,SERVICE BRAKES,ENGINE
Incident Date: 06/25/2014
Crash: No
Fire: No
Vehicle Identification Number: 1G11C5SL3EF******
Summary

AS A RENTAL VEHICLE TO USE WHILE WARRANTY REPAIRS WHERE BEING PERFORMED ON MY TRAVERSE; I HAD BEEN RENTED A 2014 IMPALA. TO MY SURPRISE THE FOLLOWING MORNING I CAME TO A STOP AND THE ENGINE QUITE, THERE WAS A CLEAR LANE WITHIN SITE THAT I FIGURED I COULD PUSH THE DEAD VEHICLE TO. I OPENED THE DOOR, WHILE KEEPING MY FOOT ON THE BRAKE AND POSITIONED MYSELF IN THE DOOR FRAME TO PUSH. THEN I REMOVED MY FOOT OFF THE BRAKE TO REACH IN AND PLACE IT INTO NEUTRAL AND START PUSHING. TO MY SURPRISE THE VEHICLE STARTED BY ITS SELF AND ACCELERATED AWAY FROM ME, THE DOOR FRAME ALMOST KNOCKING ME DOWN, YET LUCKILY I WAS ABLE TO CATCH THE CAR AND GET BACK TO THE BRAKE BEFORE THE CAR CRASHED. I CAME TO FIND OUT THAT THIS WAS AN ECONOMIC FEATURE ON THAT VEHICLE. I FEEL GREAT CONCERN THAT THIS CAR STARTED WHEN MY SEAT BELT HAD BEEN REMOVED AND DOOR OPENED, WOULD THEY HAVE AT LEAST CONSIDERED SOME SORT OF PRECAUTION FROM THIS OCCURRING. PLEASE TAKE THIS SERIOUS, I KNOW THAT I WAS NOT ADVISED OF THIS FEATURE, AND HAD I NOT CAUGHT THE CAR OR GOTTEN KNOCKED DOWN AND RUN OVER, THE OUTCOME WOULD HAVE BEEN MUCH MORE SERIOUS. *TR

06/25/2014
Components: EXTERIOR LIGHTING
Incident Date: 08/01/2013
Crash: No
Fire: No
Vehicle Identification Number: 2G1125S37E9******
Summary

TL* THE CONTACT OWNS A 2014 CHEVROLET IMPALA. THE CONTACT STATED THAT WHILE DRIVING AT NIGHT AND OPERATING THE HEAD LIGHTS, BOTH THE LOW BEAM AND HIGH BEAM LIGHTS WOULD NOT ILLUMINATE FAR ENOUGH IN FRONT OF THE VEHICLE TO SEE ON COMING VEHICLES. THE VEHICLE WAS TAKEN TO THE DEALER BUT NO DEFECT WAS DIAGNOSED. THE CONTACT WAS INFORMED THAT THE HEAD LIGHTS WERE OPERATING AS NORMAL. THE MANUFACTURER WAS NOTIFIED. THE FAILURE MILEAGE WAS 9,000. PAM

06/04/2014
Components: EXTERIOR LIGHTING
Incident Date: 06/29/2013
Crash: No
Fire: No
Vehicle Identification Number: 1G1125S37EU******
Summary

TL* THE CONTACT OWNS 2014 CHEVROLET IMPALA. THE CONTACT STATED THAT THE HEADLIGHTS DID NOT PROVIDE SUFFICIENT VISIBILITY WHILE DRIVING AT NIGHT. WHEN THE CONTACT USED THE HIGH BEAMS, THE LIGHT WAS POINTING UPWARD INSTEAD OF EYE LEVEL. THE CONTACT ALSO STATED THAT THE HIGH BEAMS REMAINED POINTED TO THE LEFT OR RIGHT WHICH DISPLAYED VERY POOR LIGHTING. THE VEHICLE WAS TAKEN TO THE DEALER WHO STATED THAT THE LIGHTS WERE COMPLIANT WITH FEDERAL REGULATIONS. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 13,000. THE CONSUMER STATED THERE WAS NO LIGHTING ON THE SIDES OF THE VEHICLE. SO, WHEN MAKING A RIGHT TURN ONTO A STREET IT BECAME A GUESSING GAME AS TO WHERE THE CURB WAS. UPDATED 08/14/14 UPDATED 08/29/14*LJ UPDATED 09/17/2014 *JS UPDATED 11/20/14*CN THE CONSUMER HAS SINCE TRADED THE VEHICLE. UPDATED 01/17/15*JB UPDATED 8/30/2017*CN

05/23/2014
Components: ELECTRICAL SYSTEM
Incident Date: 04/24/2014
Crash: No
Fire: No
Vehicle Identification Number: 1G11Y5SL4EU******
Summary

ON THREE SEPARATE OCCASIONS, I HAVE STARTED MY NEW 2014 CHEVROLET IMPALA AND THE PARKING BRAKE WILL AUTOMATICALLY BE ON. THESE HAVE BEEN COMPLETELY RANDOM OCCURRENCES. *TR

05/19/2014
Components: ELECTRICAL SYSTEM
Incident Date: 02/04/2014
Crash: No
Fire: No
Summary

TL * THE CONTACT OWNS A 2014 CHEVROLET IMPALA. THE CONTACT RECENTLY PURCHASED THE VEHICLE AND NOTICED THAT THE HORN FAILED TO SOUND. THE DEALER STATED THAT THE AIR BAG WAS IN THE WAY. THE MANUFACTURER WAS NOTIFIED. THE VIN WAS UNAVAILABLE. THE APPROXIMATE FAILURE MILEAGE WAS UNAVAILABLE.

05/18/2014
Components: ELECTRICAL SYSTEM,EQUIPMENT ADAPTIVE/MOBILITY
Incident Date: 01/30/2014
Crash: No
Fire: No
Vehicle Identification Number: 1G1125S30EU******
Summary

EXPERIENCE ON MULTIPLE OCCASIONS THE FORWARD COLLISION AVOIDANCE ACTIVATION OF A FLASHING A RED LIGHT FROM DASH INTO THE FRONT WINDSHIELD AND SOUNDING AN ALARM WITH THREE OR FOUR BEEPS. REFERRING TO THIS AS PHANTOM BRAKING ACTIVATED BY THE FORWARD COLLISION AVOIDANCE SYSTEM CAUSING AUTONOMOUS BRAKE ACTIVATION AND THE CRUISE CONTROL DISENGAGEMENT. IT IS UNKNOWN IF THE ACTIVATION OF BRAKE LAMPS OCCUR I HOPE THEY WORK WHEN THIS HAPPEN. MY SERVICE MANAGER SUGGESTION IS TO DEACTIVATE FEATURE. CHEVROLET CUSTOMER ASSISTANCE CENTER 71-1299424541 ME BACK TO THE DEALER WITH NO SOLUTION/EXPLANATION. *JS

05/12/2014
Components: ELECTRICAL SYSTEM
Incident Date: 05/09/2014
Crash: No
Fire: No
Vehicle Identification Number: 1G1125S31EU******
Summary

TL* THE CONTACT OWNS A 2014 CHEVROLET IMPALA. THE CONTACT STATED THAT THE VEHICLE WAS BEING USED AS A LOANER VEHICLE BY THE DEALER. THE CONTACT WAS DRIVING AT AN UNKNOWN SPEED WHEN HE SLIGHTLY TOUCHED THE KEY WHILE IN THE IGNITION. THE VEHICLE THEN STALLED WITHOUT WARNING. THE CONTACT WAS ABLE TO RESTART THE VEHICLE AND NOTIFIED THE DEALER OF THE SAFETY CONCERN WITH THE LOANER VEHICLE. THE MANUFACTURER WAS CONTACTED AND DID NOT INDICATE IF THE VEHICLE WAS INCLUDED IN NHTSA CAMPAIGN ID NUMBER: 14V171000 (ELECTRICAL SYSTEM). THE APPROXIMATE FAILURE MILEAGE WAS 18,800.

05/02/2014
Components: ELECTRICAL SYSTEM
Incident Date: 04/15/2014
Crash: No
Fire: No
Vehicle Identification Number: 1G1155S31EU******
Summary

ON MULTIPLE OCCASIONS MY 2014 IMPALA INDICATED IMMINENT CRASH BY FLASHING A RED LIGHT FROM DASH INTO THE FRONT WINDSHIELD AND SOUNDING AN ALARM WITH 3 OR 4 BEEPS. THE FIRST COUPLE OF TIMES I THOUGHT MAYBE THE SENSOR WAS PICKING UP A SHADOW OR PARKED CAR BUT AS IT HAPPENED A FEW MORE TIMES I CAME TO THE REALIZATION THAT IT WAS NOT OPERATING CORRECTLY. ON CLEAR SUNNY DAYS WITH NO CARS IN FRONT OF ME IT BEGAN TO OCCUR. I'VE OWNED THE CAR FOR 2 MONTHS AND IT HAS PROBABLY HAPPENED 15 TO 20 TIMES. AFTER DOING A LITTLE RESEARCH IT SOUNDS LIKE I'M NOT THE ONLY ONE IN THE COUNTRY TO HAVE THIS PROBLEM AND IN FACT IF MY CAR WAS EQUIPPED WITH AUTOMATIC BRAKING FUNCTION I'M CONFIDENT THAT IT WOULD HAVE APPLIED THE BRAKES AND CAUSED AN ACCIDENT. *TR

05/02/2014
Components: ELECTRICAL SYSTEM
Incident Date: 04/30/2014
Crash: No
Fire: No
Vehicle Identification Number: 1G1115SL2EU******
Summary

TL* THE CONTACT OWNS A 2014 CHEVROLET IMPALA. THE CONTACT STATED THAT WHILE TRAVELING APPROXIMATELY 30 MPH, THE VEHICLE STALLED WITHOUT WARNING. THE CONTACT WAS NOT ABLE TO RESTART THE VEHICLE. THE STABLE LIGHT TRACK AND ENGINE POWER REDUCED WARNING LIGHTS WERE ILLUMINATED AS THE CONTACT ATTEMPTED TO RESTART THE VEHICLE. THE VEHICLE WAS TOWED TO AN AUTHORIZED DEALER, WHO WAS NOT ABLE TO NEITHER REPLICATE NOR DIAGNOSE THE FAILURE. THE VEHICLE WAS NOT INCLUDED IN NHTSA CAMPAIGN ID NUMBER: 14V047000 (ELECTRICAL SYSTEM) BUT HAD EXPERIENCED THE SAME FAILURE. THE VIN WAS NOT AVAILABLE. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE SEVERAL TIMES AND THE CONTACT WAS AWAITING FURTHER INSPECTION OF THE VEHICLE. THE APPROXIMATE FAILURE MILEAGE WAS 4000. UPDATED 6/18/14*CN UPDATED 8/25/17*CN

04/28/2014
Components: SERVICE BRAKES
Incident Date: 04/03/2014
Crash: No
Fire: No
Vehicle Identification Number: 2G1155S39E9******
Summary

PARKING BRAKE WOULD NOT RELEASE (SUPPOSED TO DO SO AUTOMATICALLY, ALSO WOULD NOT RELEASE MANUALLY) ON MULTIPLE OCCASSIONS. HAD BURNING BRAKE SMELL WHILE DRIVING. BRAKE CALIPERS WORN DOWN. NO SERVICE CODES SET. PARKING BRAKE WORKING AS DESIGNED AT THE TIME OF SERVICE. GM TECHNICAL ASSIST STARTED CASE #[XXX]. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6) *JS

04/27/2014
Components: SUSPENSION,WHEELS,SERVICE BRAKES
Incident Date: 02/26/2014
Crash: No
Fire: No
Vehicle Identification Number: 1G1125S35EU******
Summary

WHILE TRAVELING AT HIGHWAY SPEED IN LIGHT BLOWING SNOW, VEHICLE BEGAN TO VIBRATE. VIBRATION WAS EXTREME AND CONSTANT. AFTER CONTACTING TWO CHEVROLET DEALERSHIPS WE WERE ADVISED IT WAS A COMMON PROBLEM WITH SNOW BUILDING UP ON RIMS. WE WERE ADVISED TO POWER WASH THE INSIDE OF THE RIMS. THIS WAS DONE AND THE PROBLEM WAS FIXED. DURING THE APPROXIMATE 800 MILE TRIP IN AND OUT OF SNOW THIS HAD TO BE DONE TWICE. CHEVROLET WAS CONTACTED AND WE WERE ADVISED THERE WAS NOTHING THEY COULD DO. THE VIBRATION BECOMES VIOLENT ENOUGH THAT HIGHWAY SPEEDS ARE NOT OBTAINABLE AND THE VEHICLE IS HARD TO CONTROL. THIS FORCED US TO TRAVEL BELOW THE POSTED MINIMUM FREEWAY SPEED UNTIL AN EXIT WITH A POWER WASH AVAILABLE. *TR

04/25/2014
Components: AIR BAGS
Incident Date: 10/01/2013
Crash: No
Fire: No
Summary

THE PASSENGER AIR BAG SENSOR IS NOT WORKING RIGHT. THERE IS NO PERSON IN THE SEAT, OR OBJECT AND THE LIGHT SAYS THE PASSENGER AIR BAG IS ON. SOMETIMES THE CHIME GOES OFF FOR THE NON-OCCUPANT TO PUT ON THEIR SEATBELT, BUT MOST THE TIME IT DOES NOT. I HAVE HAD IT BACK TO THE DEALER 2 TIMES. THE FIRST TIME, THEY SAID THEY CHECK THE SENSOR'S 'READINGS' AND THERE WAS ZERO INFORMATION FROM IT. THAT WAS ALL THAT WAS DONE. THE SECOND TIME I TOOK THE CAR IN THEY SAID THEY FIXED IT AND ON THE RIDE HOME AND EVERYDAY SINCE THEN, THE LIGHT IS ON FOR THE AIRBAG WITH NO OCCUPANT. ALSO, THE SECOND TIME I TOOK IT IN WAS BECAUSE OF WATER/MOLD DAMAGE TO THE ENTIRE BOTTOM INSIDE OF MY TRUNK BECAUSE OF THE RECALL OF THE TAIL LIGHT GASKET. I WAS GIVEN A LOANER CAR THE 10 DAYS THEY HAD MINE AND THE TRUNK OF THAT 2014 IMPALA WAS FULL OF WATER IN THE SPARE TIRE AREA AND MOLD ON THE TOP OF TRUNK CARPETING. I AM AFRAID THAT THE PASSENGER AIRBAG MAY NOT DEPLOY IN AN ACCIDENT. *TR

04/23/2014
Components: SERVICE BRAKES
Incident Date: 04/19/2014
Crash: No
Fire: No
Vehicle Identification Number: 2G1115SLXE9******
Summary

TL- THE CONTACT OWNS A 2014 CHEVROLET IMPALA. THE CONTACT STATED THAT WHILE IDLING AT A STOP LIGHT, SHE TOOK HER FOOT OFF OF THE BREAK PEDAL AND ATTEMPTED TO DRIVE BUT THE VEHICLE WOULD NOT MOVE. THE CONTACT DEPRESSED ON THE ACCELERATOR PEDAL WITH FORCE UNTIL THE VEHICLE MOVED. THE CONTACT THE TOOK THE VEHICLE TO DEALER BUT THEY WERE UNABLE TO DETERMINE THE CAUSE OF FAILURE. THERE WERE NO REPAIRS MADE. THE MANUFACTURE WAS NOTIFIED OF THE FAILURE BUT THEY DID NOT PROVIDE A REMEDY. THE FAILURE MILEAGE 14,000. LG

04/23/2014
Components: VEHICLE SPEED CONTROL,SERVICE BRAKES
Incident Date: 04/02/2014
Crash: No
Fire: No
Vehicle Identification Number: 1G1155S33EU******
Summary

WHILE DRIVING ON TEXAS HIGHWAY 287, SOUTHBOUND, MY ANTI-COLLISION ALERT SYSTEM ACTIVATED. IT SOUNDED A LOUD BEEPING, FOLLOWED BY A FULL APPLICATION OF ALL BRAKES. STARTLED, I WAS ABLE TO APPLY THE ACCELERATOR PEDAL TO RESUME MY SPEED. APPROXIMATELY 5 MILES FURTHER, THE INCIDENT REPEATED IT SELF. DURING THE FIRST INCIDENT, THERE WERE NO VEHICLES IN FRONT OF ME, NONE. THE ROAD WAS DRY, STRAIGHT AND FREE OF ANY OBSTACLES. THERE WAS NO TRAFFIC BEHIND ME. THE SECOND TIME THE CAR AUTOMATICALLY LOCKED UP MY BRAKES, THERE WAS A CAR BEHIND ME, BUT HE WAS ABLE TO SWERVE AND AVOID REAR-ENDING ME. AGAIN, THERE WAS NO TRAFFIC OF ANY TYPE AHEAD OF ME AND THE ROAD WAS FLAT, DRY AND STRAIGHT. AGAIN I WAS ABLE TO APPLY THE ACCELERATOR PEDAL TO REGAIN CONTROL OF THE CAR AND PULL OVER TO THE SIDE WHERE I .SHUT OFF THE ENGINE. I RESTARTED THE ENGINE AND PROCEEDED TO MY DESTINATION IN SPRINGTOWN, TEXAS WITHOUT FURTHER INCIDENT. I TOOK THE CAR TO THE DEALERSHIP THE NEXT WEEK FOR A DIAGNOSTIC SEARCH AND REPAIR OF THE INCIDENT. THEY HAD THE CAR FOR THREE DAYS AND TOLD ME NOTHING WAS WRONG WITH THE CAR. I'M FILING THIS COMPLAINT, BECAUSE I BELIEVE THAT THIS IS A POTENTIAL DEADLY THREAT TO ME, MY PASSENGERS, OR OTHER DRIVERS. *TR

04/23/2014
Components: ELECTRICAL SYSTEM
Incident Date: 02/26/2014
Crash: No
Fire: No
Summary

TL* THE CONTACT OWNS A 2014 CHEVROLET IMPALA. THE CONTACT STATED THAT WHILE DRIVING 55 MPH, THE FRONT COLLISION ALERT WARNING LAMP ILLUMINATED FOLLOWED BY A BEEPING ALARM. THE CONTACT MENTIONED THAT EVERY TIME THE FAILURE OCCURRED THERE WAS NEVER A VEHICLE IN FRONT OF IT. THE VEHICLE WAS NOT TAKEN TO THE DEALER. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE VEHICLE WAS NOT REPAIRED. THE VIN WAS NOT AVAILABLE. THE FAILURE MILEAGE WAS 1,000 AND THE CURRENT MILEAGE WAS 2,000.

04/16/2014
Components: STRUCTURE,UNKNOWN OR OTHER
Incident Date: 02/04/2014
Crash: No
Fire: No
Summary

I KEPT ON BLAMING MY FAMILY FOR SPILLING WATER IN THE BACK SEAT OF MY CAR. I KEEP MANY ITEMS IN THE TRUNK OF MY CAR, TO INCLUDE MY CAMERA. MY CAR WAS SMELLING AWFUL. I DID NOT THINK TO LOOK IN THE TRUNK. I WENT IN THE TRUNK, AND ALL MY ITEMS WERE WET, AND MOLDED. MENTALLY, I AM TORN, BECAUSE I TRADED MY SS2008 FOR THIS 2014 VEHICLE. MENTALLY, I FEEL THAT I WAS BEAT. NOW I AM GOING TO RECEIVE A CAR BACK THAT HAS BEEN PATCHED UP. I STILL MUST PAY THE FULL PAYMENTS, FOR A FAULTY VEHICLE. I RECEIVE A LETTER DATED MARCH 2014, ON 14 APRIL 2014. I CALLED THE DEALER AND WAS INFORMED THAT THEY KNEW ABOUT THIS ISSUE SINCE FEBRUARY. WHY WAS I NOT CONTACTED. EVEN IF THEY FIX THIS PROBLEM, I WILL NOT BE SATISFIED PAYING THE MONTHLY PAYMENTS REQUIRED FOR A FAULTY VEHICLE. I PURCHASED THIS CAR IN JUNE 2013. THE ENTIRE INSIDE OF THE CAR IS AND UNDER THE SEATS ARE WET AND MOLDED. SOME MANY OF MY FRATERNITY PAPERS AND CLOTHING'S WERE DAMAGED. *TT

04/14/2014
Components: UNKNOWN OR OTHER
Incident Date: 04/08/2014
Crash: No
Fire: No
Vehicle Identification Number: 2G1125S3XE9******
Summary

WE WERE MERGING ONTO THE HIGHWAY WHEN THE DRIVER LIGHTLY BUMPED THE KEY OR KEY CHAIN CAUSING THE IGNITION TO MOVE OUT OF RUN AND THE CAR TO LOSE ALL POWER. WE WERE ABLE TO PULL OVER SAFELY BUT THE CAR HAD TO COME TO A COMPLETE STOP, BE PLACED INTO "PARK", AND THEN RESTARTED. THIS INCIDENT SEEMS SIMILAR TO THE CIRCUMSTANCES OF THE CURRENT GM RECALL EVEN THOUGH THIS MAKE AND MODEL IS NOT CURRENTLY INCLUDED IN THE RECALL CLASS. THIS VEHICLE WAS A RENTAL VEHICLE. THE RENTAL AGENCY WAS TOLD ABOUT THE INCIDENT AND THE CAR WAS REMOVED FROM SERVICE ACCORDING TO THEIR AGENT. *JS

04/04/2014
Components: UNKNOWN OR OTHER
Incident Date: 02/17/2014
Crash: No
Fire: No
Summary

THE REAR VIEW WINDOW IS DEFECTIVE. MOISTURE COLLECTS UNDER CERTAIN CONDITIONS MAKING FOR A TOTAL LACK OF VISIBILITY. HERE IN HAWAII, IT TAKES 5 MINS OF DEFROSTING FOR THE WINDOW TO CLEAR.

03/25/2014
Components: SERVICE BRAKES
Incident Date: 03/11/2014
Crash: Yes
Fire: No
Vehicle Identification Number: 2G1115SL8E9******
Summary

TL* THE CONTACT OWNS A 2014 CHEVROLET IMPALA. THE CONTACT WAS USING THE VEHICLE AS A RENTAL. THE CONTACT WAS DRIVING 20 MPH WHEN THE BRAKES INDEPENDENTLY SEIZED. THE VEHICLE CAME TO A COMPLETE STOP THEN EVENTUALLY RESUMED PROPER FUNCTION. THE NEXT DAY THE FAILURE RECURRED WHILE DRIVING 40 MPH, THE CONTACT HEARD 3 TO 4 BEEPS FOLLOWED BY THE BRAKES INDEPENDENTLY SEIZING. AS A RESULT, ANOTHER VEHICLE CRASHED INTO THE REAR OF THE CONTACT'S VEHICLE. THERE WERE NO INJURIES AND A POLICE REPORT WAS NOT FILED OF THE INCIDENT. THE DEALER AND MANUFACTURER WERE NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 2,500.

03/04/2014
Components: ELECTRICAL SYSTEM,EXTERIOR LIGHTING
Incident Date: 02/05/2014
Crash: No
Fire: No
Vehicle Identification Number: 2G1155S38E9******
Summary

HIGH BEAM LIGHTS WILL NOT ACTIVATE. THE INDICATOR LIGHT TURNS ON ONLY. *TR

02/22/2014
Components: STRUCTURE
Incident Date: 10/19/2013
Crash: No
Fire: No
Summary

UPON SIGNING THE INITIAL PAPERS FOR DELIVERY OF THE PURCHASE OF A NEW VEHICLE, I CONDUCTED AN INVENTORY OF THE VEHICLE AND FOUND A FULL TRUNK LOAD OF WATER IN THE LOCATION WHERE THE SPARE TIRE IS KEPT. THE SALESMAN ASSUMED THE CAR HAD BEEN WASHED AND THE TRUNK LEFT OPEN. WATER WAS REMOVED BY SALESMAN, AND NOTHING WAS DOCUMENTED AS AN ISSUE AT THE DEALERSHIP. THIS WAS IN OCTOBER OF 2013 ON THE PROPERTY OF THE DEALERSHIP. IN FEBRUARY OF 2014, AFTER A DAY OF RAIN, I RANDOMLY CHECKED THE SPARE TIRE WELL AND FOUND THE SAME PROBLEM. SINCE MY CAR IS KEPT IN MY GARAGE EVERY DAY AFTER WORKING, I KNEW THIS HAD TO BE AN ISSUE WITH THIS PARTICULAR MODEL. I TOOK THE VEHICLE BACK TO THE DEALERSHIP FOR DIAGNOSIS AND WAS GIVEN A LOANER VEHICLE. I WAS TOLD THAT IT WOULD BE ABOUT A WEEK BEFORE I COULD BE PROVIDED AN ANSWER. JUST WANT TO MENTION THAT NOTHING ELSE INSIDE OF THE TRUNK WAS EVER WET BESIDE THE SPARE TIRE AND THE ENTIRE SPARE TIRE WELL. THE COVER TO THE SPARE TIRE WELL WAS ALWAYS DRY. FIRST INCIDENT ON 19 OCT 2013; SECOND INCIDENT ON 21 FEB 2014. *TR

02/19/2014
Components: STRUCTURE
Incident Date: 11/01/2013
Crash: No
Fire: No
Summary

MY TRUNK HAS SPRUNG A LEAK. I NOTICED A SMELL AND THEM I HAD TO TRACK THE WATER DOWN. MY SPARE TIRE WELL WAS FULL OF WATER. I AM TAKING THE CAR TO THE DEALERSHIP NEXT WEEK. *TR

02/17/2014
Components: ELECTRICAL SYSTEM,EQUIPMENT
Incident Date: 02/10/2014
Crash: No
Fire: No
Vehicle Identification Number: 1G1125S30EU******
Summary

I FIND MY LINK VERY DIFFICULT TO USE AS COMPARE TO MY 2011 BUICK REGAL CONTROL KNOB VS TOUCH SCREEN. THE IPOD I USE IN THE BUICK OR THE USB DRIVE WAS EASIER TO USE AND NAVIGATE. I SPOKEN TO APPLE AND MICROSOFT TECHS ABOUT CREATING PLAYLISTS BUT THE FUNCTION DOES NOT WORK IN MY IMPALA. THIS IS A PROBLEM IN 2014 CHEVROLET IMPALA AND THE MY LINK SYSTEM THAT NEED CORRECTION. THE I TUNE AND MEDIA PLAYER IS INCOMPATIBLE WITH MYLINK AND GM SHOULD PROVIDE SOFTWARE/APP THAT WILL WORK. TO CHANGE A SELECTION IN MYLINK CAN CAUSE DISTRACTED DRIVING. *TR

01/31/2014
Components: ELECTRICAL SYSTEM,STRUCTURE
Incident Date: 10/23/2013
Crash: No
Fire: No
Vehicle Identification Number: 1G1115SL8EU******
Summary

BATTERY LEAKED DOWN THE FRAME AND WAS EATING THE 2 TRANY COOLER ALUMINUM LINES. AUTONATION CHEVROLET SUPERSTITION SPRINGS IN MESA, AZ PUT A NEW BATTERY AND 2 NEW TRANY COOLER LINES ON, BUT AFTER THE 4TH ATTEMPT CAN NOT GET ALL OF THE ACID CLEANED UP. ENGINE CRADLE STILL HAS NO PAINT IN SPOTS AND ACID STILL SHOWING ON SPOTS. AFTER A DAY OF RAIN. WENT OUT TO THE CAR THE NEXT DAY AND WHEN I OPENED UP THE DRIVERS DOOR THERE WAS A VERY BAD ODOR. ALMOST WANTED TO THROW UP. AFTER LOOKING ALL OVER THE CAR FOUND 2" OF WATER WERE THE SPARE TIRE IS AND ALL OF THE CARPET WET IN THE TRUNK. TOOK IT TO AUTONATION CHEVROLET SUPERSTITION SPRINGS IN MESA, AZ. THEY HAD IT FOR 2 WEEKS AND THEY DETERMINED I DID NOT HAVE THE TRUNK CLOSED ALL THE WAY. THIS TRUNK WILL NOT STAY DOWN. WHAT I MEAN IS THE SPRING IS SO GOOD IT'S ETHER CLOSED ALL THE WAY OR OPEN ALL THE WAY. AFTER THAT AND SOME RESEARCH I FOUND GM HAS PUT OUT A #PI1133 TRUNK WATER LEAK. THE SEAL AROUND THE REAR TAIL LIGHT LEAKS WATER INTO THE TRUNK. SO I TOOK IT BACK TO THE DEALER AND HAD TO TELL THEM IT WAS NOT ME LEAVING THE TRUNK OPENED. *TR

01/07/2014
Components: EXTERIOR LIGHTING
Incident Date: 07/09/2013
Crash: No
Fire: No
Vehicle Identification Number: 2G1115SLXE9******
Summary

TL - THE CONTACT OWNS A 2014 CHEVROLET IMPALA. THE CONTACT STATED THAT THE HEAD LIGHTS WERE TOO DIM CAUSING HIS VISIBILITY TO BE REDUCE. THE VEHICLE WAS TAKEN TO THE DEALER. THE TECHNICIAN STATED THAT THE VEHICLE WAS WORKING UP TO SPECIFICATIONS. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE VEHICLE WAS NOT REPAIRED. THE FAILURE AND CURRENT MILEAGE WAS 10,000. PM

01/06/2014
Components: EXTERIOR LIGHTING
Incident Date: 12/12/2013
Crash: No
Fire: No
Vehicle Identification Number: 2G1115SL0E9******
Summary

TL* THE CONTACT OWNS A 2014 CHEVROLET IMPALA. THE CONTACT STATED THAT THE HEADLIGHTS FAILED TO PROVIDE SUFFICIENT ILLUMINATION TO THE SIDES OF THE VEHICLE. THE VEHICLE WAS TAKEN TO THE DEALER WHERE THE TECHNICIAN STATED THAT THE VEHICLE WAS PERFORMING ACCORDING TO MANUFACTURING SPECIFICATIONS AND THAT THEY WERE UNABLE TO ALTER THE DESIGN OF THE VEHICLE. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE VEHICLE WAS NOT REPAIRED. THE FAILURE AND CURRENT MILEAGE WAS 2,100. UPDATED 2/5/14*CN THE CONSUMER STATED THE HEADLIGHTS POINTED INWARD AND DID NOT PROVIDE ADEQUATE LIGHT TO THE SIDE OF THE VEHICLE. THE CONSUMER STATED ONLY AFTER THE TURN WAS COMPLETED THE HEADLIGHTS ILLUMINATED THE ROADWAY. ALSO, THE BRIGHTNESS OF THE HEADLIGHTS WERE WEAK. UPDATED 02/06/14 THE CONSUMER STATED THE LACK OF ADEQUATE LIGHT TO THE SIDES BOTH RIGHT AND LEFT IS A SERIOUS URGENT SAFETY ISSUE. HE ALMOST ENDED UP RUNNING OFF THE ROAD AND INTO SOME TREES, DUE TO THE INADEQUATE LIGHT. WHEN MAKING RIGHT OR LEFT TURNS, THE HEADLIGHTS DID NOT LIGHT THE ARC OF THE TURN TO THE SIDES. UPDATED 02/24/14 THE CONSUMER STATED THE HEADLIGHTS POINTED INWARD AND DID NOT PROVIDED ADEQUATE LIGHT TO THE SIDES OF THE VEHICLE. UPDATED 07/23/14

12/10/2013
Components: VEHICLE SPEED CONTROL
Incident Date: 11/20/2013
Crash: No
Fire: No
Summary

TL* THE CONTACT OWNS A 2014 CHEVROLET IMPALA. THE CONTACT STATED THAT WHILE DRIVING 35 MPH, THE VEHICLE SURGED WITH HESITATION. THE FAILURE RECURRED WHENEVER TRAVELING AT THE SPEED OF 35 MPH. THE VEHICLE WAS TAKEN TO AN AUTHORIZED DEALER, WHO STATED THAT THE VEHICLE FUNCTIONED AS DESIGNED. THE MANUFACTURER WAS NOT NOTIFIED OF THE PROBLEM. THE APPROXIMATE FAILURE MILEAGE WAS 4,000. THE VIN WAS UNAVAILABLE.

12/03/2013
Components: SEATS
Incident Date: 11/23/2013
Crash: No
Fire: No
Summary

DURING A LONG TRIP I HAD MY HEATED SEATS ON HIGH. I HAD HURT MY BACK AND THE HEAT HELPED KEEP THE BACK MUSCLE LOOSE. I HAD REMOVED MY COAT, BUT STILL HAD A LONG SLEEVE SHIRT ON. NO BARE SKIN WAS TOUCHING THE SEAT. AFTER ABOUT 8 HOURS ON THE ROAD, I STARTED FEELING DISCOMFORT ON MY LOWER BACK LIKE A SUN BURN. I SHOWED MY WIFE AND SHE SAID I HAD 2 LARGE (SIZE OF HALF DOLLAR) BLISTERS ON MY LOWER BACK. I HAD NO IDEA THIS COLD HAPPEN FROM A HEATED SEAT. THERE IS N WARNING I COULD FIND THAT STATES THIS COULD HAPPEN . MY HEATED SEATS DO NOT TURN OFF, THEY STAY ON UNTIL YOU TURN THE CAR OFF. I HAVE PICTURES TAKEN 9 DAYS AFTER INCIDENT. THE AREAS STILL HAVE SKIN MISSING. *TR

11/24/2013
Components: STEERING,AIR BAGS,SERVICE BRAKES
Incident Date: 11/21/2013
Crash: Yes
Fire: No
Summary

AT 55 MPH ON A SLIPPERY RIGHT HAND SIDE CURVE (SPEED LIMIT IS 65 MPH) VEHICLE UNDER-STEERED AND LOST TRACTION COMPLETELY, WITHOUT TOUCHING THE BRAKES, IT STARTED TO SLOW DOWN AND SKIDDED TO THE OUTSIDE OF THE CURVE (TO THE LEFT). I TRIED TO GET IT BACK TO THE DRIVING LANE, IT STARTED TO SKID LATERALLY TO THE RIGHT AND SLOWED DOWN UNTIL IT HIT A REFLECTOR POST ON THE EDGE OF THE RIGHT LANE AND STOPPED. VEHICLE INFORMATION ON THE DASH BOARD READ "ICE DETECTED...". ALTHOUGH THE DAMAGE ON THE RIGHT DOOR WAS A VERY MINOR DENT, THE CAR DEPLOYED ALL 4 HEAD CURTAIN AIRBAGS AND 2 RIGHT SIDE AIRBAGS, ENGINE WAS SHUT DOWN AND FRONT SEAT-BELTS WERE STUCK. FEW MINUTES LATER, THE ENGINE RAN NORMALLY WITH THE "ICE DETECTED .." MESSAGE STILL ON. IT SEEMS THAT THE AIRBAGS SENSORS WERE ACTIVATED FOR NO REQUIRED REASON FOR A MINOR DENT ON THE DOOR. ALSO, THE STABILITY AND THE FAULTY BRAKING SYSTEM MIGHT BE OF A GREAT SAFETY ISSUE ON THIS VEHICLE. *TR

09/17/2013
Components: AIR BAGS
Incident Date: 09/10/2013
Crash: No
Fire: No
Vehicle Identification Number: 2G1125S31E9******
Summary

I PURCHASED MY NEW 2014 CHEVROLET IMPALA FROM HAWTHORNE CHEVROLET IN HAWTHORNE, N.J. SOME FOUR (4) MONTHS AGO. I AM THE SOLE OWNER AND DRIVER OF THIS VEHICLE. LAST WEEK (AROUND SEPTEMBER 11, 2013) I NOTICED A CRACK IN THE VINYL TOWARD THE RIGHT OF THE GOLD COLORED CHEVROLET BOW TIE POSITIONED IN THE CENTER OF THE STEERING WHEEL AREA. THE CRACK IS A SEMI-CIRCULAR LINE THAT HAS A SLIGHT DEPRESSION TO THE IMMEDIATE LEFT OF THE CRACK. I IMMEDIATELY DROVE IT TO THE HAWTHORNE CHEVROLET AND THE VERY NEXT DAY, THEY REPLACED THE STEERING WHEEL AIR BAG FOR ME. THIS PART INCLUDES THE "RIGID" BLACK SURFACE VINYL WHERE YOU ACTIVATE THE HORN. THE HORN TAKES AN EXTRAORDINARY AMOUNT OF PRESSURE TO ACTIVATE TO MAKE A SOUND DUE TO THE RIGIDITY OF THE VINYL--WHERE THE HORN ICONS (I.E., THE RAISED "TRUMPETS") ARE IS EXTREMELY NON YIELDING--IN MY OPINION. I LEFT THE DEALERSHIP AFTER THE REPLACEMENT AIR BAG WAS INSTALLED AND 1/10 OF A MILE AWAY, I NOTICED THE SLIGHT DEPRESSION AND LINE DEMARCATION ALREADY. HAWTHORNE CHEVROLET'S SERVICE DIRECTOR TOLD ME TO RETURN THE FOLLOWING DAY AND AFTER A 2-1/2 HOUR WAIT THE SERVICE DIRECTOR AND A MECHANIC WALKED ME OUT TO ANOTHER 2014 CHEVROLET IMPALA AND STATED THAT ALL OF THEIR IMPALAS ARE LIKE THIS. I AM WORRIED ABOUT UNPREDICTABLE STEERING WHEEL AIR BAG DEPLOYMENT, DIFFICULTY IN SOUNDING MY HORN AS I DO MUCH OF MY TRAVELING ON A BUSY/DANGEROUS HIGHWAY, AND I WORRY ABOUT FUTURE/CONTINUED CRACKING OF THAT VINYL SURFACE COVERING WHERE I AM TOLD BY HAWTHORNE CHEVROLET'S SERVICE DIRECTOR IS WHERE THE AIR BAG DEPLOYS. AGAIN...THE CAR IS ONLY 4 MONTHS OLD WITH ONLY 2,200 MILES WHEN THIS CRACKING FIRST OCCURRED. I AM WORRIED THAT WHERE THIS CRACK IS LOCATED THE AIR BAG COULD EXIT. I CONTACTED CHEVROLET'S NATIONAL CUSTOMER SERVICE AND THERE ARE 2 ACTIVE SERVICE REQUEST NUMBERS RELATING TO THE CRACK AND THE HORN SOUNDING MATTER. *TR

08/11/2013
Components: ELECTRONIC STABILITY CONTROL,ENGINE
Incident Date: 07/25/2013
Crash: No
Fire: No
Vehicle Identification Number: 2G1155S3XE9******
Summary

AT 70 MPH VEHICLE SLOWED ON ITS OWN. VEHICLE INFORMATION CENTER READ "STABILITRAK AND ENGINE POWER IS REDUCED". GOT YELLOW TRACTION CONTROL SYSTEM LIGHT ON THE INSTRUMENT PANEL WITH A "MALFUNCTION INDICATOR LIGHT" BELOW THE SPEEDOMETER.ENGINE RUNNING ROUGH AT ASHLAND, VA EXIT.ENGINE WAS SHUT DOWN THEN RESTARTED WITH SAME WARNINGS AS BEFORE.APPROXIMATELY 45 MINS LATER RESTARTED TO HAVE A LOCAL CHEVROLET DEALER LOOK AT THE CAR. ON RESTART, ALL WARNINGS AND INDICATOR LIGHTS EXCEPT FOR THE "MALFUNCTION INDICATOR LIGHT" WERE OUT AND ENGINE RAN NORMALLY.DEALER GUESSED THAT IT WAS PROBABLY A "GLITCH" AND IT WAS PROBABLY OK TO DRIVE.THE 800 OR SO MILES TO SARASOTA WERE WITHOUT PROBLEMS. ON 8/5/2013 TOOK CAR TO LOCAL DEALER APPROXIMATELY 3 MILES FROM MY HOME. ON ENTERING THE DEALER'S PARKING LOT AT APPROXIMATELY 10 MPH THE PROBLEM REAPPEARED I.E. "ENGINE POWER REDUCED WITH STABILITRAK" WITH WARNING LIGHTS AS BEFORE. THIS IS A SAFETY ISSUE AS IT CAN HAPPEN AT ANY TIME!! *TR

08/09/2013
Components: STRUCTURE,VISIBILITY/WIPER
Incident Date: 06/30/2013
Crash: No
Fire: No
Vehicle Identification Number: 2G1155S31E9******
Summary

TL* THE CONTACT OWNS A 2014 CHEVROLET IMPALA. THE CONTACT STATED THAT THE DASHBOARD REFLECTION APPEARED IN THE WINDSHIELD, IMPAIRING THE CONTACT'S VISION. THE VEHICLE WAS NOT REPAIRED AND THE MANUFACTURER WAS NOTIFIED. THE APPROXIMATE FAILURE MILEAGE WAS 7. UPDATED 9/23/13*CN

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