2014 Ford Escape SUV 4x2
Safety Ratings.
NHTSA’s 5-Star Safety Ratings help consumers compare vehicle safety when searching for a car. More stars mean safer cars.
Combines Side Barrier and Side Pole Star Ratings into a single side rating.
Combines Side Barrier and Side Pole Star Ratings into a single side rating.
The Rollover Resistance test measures the risk of rollover in a single-vehicle, loss-of-control scenario.
Rollover Risk: 19.1%
1236 Complaints
Unrepaired door recall/door won’t open from inside
I have had a 2014 Ford escape titanium 1.6L turbo, but I have had two transmissions (6F35) fail for the exact same reason. The torque converter is shooting metal into the transmission causing an internal failure. This has resulted in me having to pay for yet another transmission costing me at least $6,000 from the repair and then for acquiring a rental vehicle. I've been told by my repair shop that this is a common issue with this transmission. The failure both times has happened when I have been driving at a high rate of speed on the expressway and I suddenly lose the ability to drive the car and I have to coast to safety. The first time this happened I did experience a warning from my on board system but the second time the failure happened and nothing came up on the dash. I currently have an extended warranty through endurance that is not paying for this repair. This will be the second claim that I have made then I will have to pay out of pocket. I think there seriously needs to be a recall or some sort of redesign done on this torque converter.
I was driving down the road on my way home from the store my car suddenly stalled on me. I would have been rear ended had I not been able to pull over on the side of the road because a car was right behind me. I was fortunate to be able to not hit ant trees or mailboxes on the side of the road or that there was not a deep ditch! It could have been a bad wreck with deadly injuries. The engine was still running even though it loss power. There was no warning. The engine light never came on. I tried getting back on the the road, the car would barely go and was making a grinder /wining noise.Still on engine light or warning. I managed to get to my drive way, then the gear slipped and the car jerked bad! I was able to get it in the driveway! I had it towed to a automotive shop. The technician determined I have transmission failure! I am having to get a new transmission!!! I the car has 58,000 miles on it when it happened. It’s my understanding that this has happened to other people with 2014 Ford Escape.
Vehicle stalls many times while driving usually after starting vehicle and take off . Check engine light came on there was a code for fuel pump or fuel pressure. Looks like there may be a recall on my vehicle as well unsure as to next steps, I dont want to get in a accident need fixed asap
2014 Ford Escape presents with major engine cooling system issues for several years despite regular repair and maintenance to these systems. Heat blows cold unless driving 55 mph or more and coolant needs to be replaced every two weeks during the fall and winter. Engine coolant leaks onto engine block despite regular repair for several years. Serious safety hazard possible due to this.
It is an ongoing issue with the 2014 escape. They had a recall out for the coolant system. A healthy engine does not use coolant. I kept having it checked it had no visible leaks but was losing coolant No visible leaks. I got an engine light I took the car to Ford dealer here in Scarborough Toronto he told me the car coolant has been leaking into engine blocks. The dealer is claiming it has nothing to do with the recall. Ford won't fix it and is saying it's not part of the recall. They are saying I have to replace my whole engine. It is a 2014 Ford escape with 110000Km on it.
The contact's niece owned a 2014 Ford Escape. The contact stated that while his niece was driving at 60-65 MPH, she saw smoke coming from underneath the hood of the vehicle. The coolant warning light illuminated. The contact stated that as his niece veered to the side of the road and exited the vehicle, she saw fire underneath the vehicle. The contact's niece was able to extinguish the fire with the assistance of the fire department. A police report was filed. The vehicle was towed to a tow yard where it was totaled. The used car dealer was notified of the failure. The manufacturer was notified of the failure and advised the contact that they could not assist as the VIN was not included in the recall for NHTSA Campaign Number: 17V209000 (ENGINE AND ENGINE COOLING). The approximate failure mileage was 125,000.
The car continues to have a leak of coolant even after the dealership claims it has been repaired. There is no visible sign of a coolant leak. The engine continues to run hot on a daily basis. The car does not even give a signal warning until it has already reached high temperatures and then states to shut the engine down immediately. The service center refuses to inspect my car as they state the recall has already been repaired. It appears to be an on going problem with 2014 1.6L Escape engines.
Battery dies, for no apparent reason, alternator test done and was good. After putting in drive car started forward then trans slipped and car stalled would not restart. Vehicle had to be towed. Replaced battery 2 times before and still drains and dies. Checked system for power drains and found none.
Vehicle got a steering assist fault on information center. At that time, loss of power steering. It is electric power steering for this vehicle. Was unable to steer vehicle at this time. Did not cause a diagnostic code. Searched online and many issues with this vehicle. Ford says nothing is wrong. Someone will get hurt if this is not fixed. The amount of people having this issue is a manufacture defect and should be fixed as such.
The contact owns a 2014 Ford Escape. The contact stated that while her daughter was driving at an unknown speed, the power steering assist fault warning message appeared on the instrument panel. The contact's daughter used excessive force to drive the vehicle home. Due to the failure, the contact had the vehicle towed to a dealer. The contact was informed that the steering rack assembly needed to be replaced. The manufacturer was notified of the failure and informed her that there were no recalls on the vehicle. The contact filed a case and was referred to NHTSA for assistance. The vehicle had yet to be repaired. The failure mileage was approximately 75,000.
Coolant is leaking into the engine, Ford is aware of this issue and has owners install an engine coolant sensor to avoid a potential fire risk. This was done with this vehicle however it obviously does not fix the underlying problem.
Vehicle stalled while driving around 45mph while in traffic this has happened 2 times now and mechanics were unsure of issue.
Went to pull out from light and car would not go into gear then clunk it jammed into gear but then the light was red and it almost sent me into the intersection
The contact owns a 2014 Ford Escape. The contact stated while stationary, the contact shifted into reverse however, the vehicle failed to respond. The contact stated no warning light was illuminated. The vehicle was towed to a local dealer where it was diagnosed with needing the shifter cable bushing replaced. The vehicle was not repaired. The manufacturer was not informed of the failure. The failure mileage was approximately 110,000.
Light went off for low tire pressure. Rear passenger side tire was low. Filled with air and drove for a couple weeks; light again went off. Filled tire again and took to service center this morning to see if something had penetrated tire or if bead had loosened. Service center found nail in tire and repaired. They had to replace 4 lug nuts as they were swollen. (I didn’t even know this was possible!). A simple and inexpensive tire repair turned into more than expected, which is rough when you’re on a small, fixed income. My fear is that I will eventually have the same experience/expense, at some point in time, with the other three tires. As a side note, and something that maybe should be filed as a separate complaint, is that the back-up camera malfunctions frequently…sometimes with image appearing upside down or a completely black screen. I spoke with two separate repair shops and was told it couldn’t be fixed…had to be replaced…and was quoted over $500 to replace it…obviously something I cannot afford to do. Was told it’s a common issue on Escapes, yet there have been no recalls for this issue. If we’re really trying to improve safety, then maybe this issue needs to be addressed as well. I have heard they will be required on new cars in the future; but something needs to be done about existing failures…and to set a standard regarding future failures on those new cars. My camera went out after warranty expiration, so I had no way to afford to fix it. Ford should stand behind their product and replace these defective cameras. My car now has 95,207 miles on it, and the camera failed over a year ago. I wouldn’t think a 7-year-old (6-year-old at time of failure) car with less than 100,000 miles on it should have that type of failure. Ford needs to use better equipment or offer better warranties. For most of us, $500 is a pretty substantial expense, and I’ll bet there are a lot of Escapes with defective cameras that people can’t afford to fix.
Transmission quit working and the vehicle stopped forward progress abruptly. There were no warnings on the dash. Vehicle will not shift and transmission disengages with no warning. Repair shop quoted a complete replacement at $7000.
Vehicle began shaking when idling and was taken to independent repair shop. Upon their inspection oil was found around the spark plugs which was an indication that there was a cracked cylinder head caused by overheating and requiring a new engine. There had been no sensor alert that coolant levels were low.
Vehicle continues to lose coolant. No visible leaks. Vehicle previously tested for coolant loss. Dealership performed pressure test. Tested satisfactory. Problem has persisted. FORD has issued a recall for coolant loss. Contacted FORD, told my vehicle is not on the recall list. My vehicle has the 1.6l ecoboost engine that has a known problem of coolant leaking into the cylinders. FORD customer service is unable to explain why my vehicle is not part of the recall, only saying my VIN is not part of the coolant recall. At some point my vehicle will suffer catastrophic engine failure or a fire. FORD has put coolant level sensors in vehicles with this engine. This does not solve the leaking problem, but at least monitors coolant level. My VIN strangely does not qualify for this.
The contact owns a 2014 Ford Escape. The contact stated that while driving at 40 MPH, the power steering assist fault warning message appeared on the instrument panel. The contact used excessive force to move the vehicle off the road. Due to the failure, the contact initially had the vehicle towed to an independent mechanic who was unable to determine the cause of the failure. The vehicle was then towed to a dealer. The contact was informed that the steering rack assembly needed to be replaced. The manufacturer had yet to be notified of the failure. The vehicle had yet to be repaired. The failure mileage was approximately 57,000.
Driving and the steering assist failure warning came on and lost all power steering.
The contact owns a 2014 Ford Escape. The contact stated while driving at 45 MPH, the vehicle inadvertently stalled. The contact veered to the side of the road. The contact stated he turned off the vehicle and as he turned it back on, the vehicle made an abnormal popping sound. The contact stated when he switched gears to drive the vehicle moved with delay, however, he was able to drive to his destination. The dealer was notified of the failure and advised the contact to tow the vehicle to their location for diagnosis. The manufacturer was not notified of the failure. The vehicle was not diagnosed nor repaired. The approximate failure mileage was 90,342.
A common issue on these Ford Escapes (Mine is a 2014) are the canister purge valve sticks open , causing the fuels vapors to enter engine while fueling. This essentially floods the engine when fueling. It also throws a check engine light and runs lean. I have seen hundreds of issues which the Ford Escapes and nothing has been done about it . This should be covered under the emissions defect warranty but the part is not listed. The weird part is this same exact issue is listed under numerous recalls for different models such as the Ford Focus. I have no idea why Ford is not acknowledging this issue on the Escape ,especially on the 1.6 EcoBoost engine - which is a PAIN to change the canister purge valve. Hopefully Ford fixes this and sends recalls to everyone affected.
UNKNOWN. Often back up camera when using reverse in automatic transmission display goes blank or says camera not found Doesn’t work often dealer twice or more nothing found. Darn.
The valve for the eco system is stuck open which causes car to stall while driving and loses power on a flat surface(most do that uphill) and revs engine rpms way too high and tranny slips. I have a aftermarket warranty that is bumper to bumper but seems everytime i take it to garage the warranty company claims the parts aren't covered. I can't afford this repair which is going to cost me $600. The company doesn't even pay for the diagnosis which is another $90. Ford investigation needs to recheck their results over
Engine caught on fire
The contact owns a 2014 Ford Escape. The contact stated that while driving at slow speeds, the vehicle overheated. There was an abnormal odor and detection of heat inside the vehicle. A message to pull over and check the engine was displayed. The vehicle was taken to the local dealer where it was diagnosed that there was anti-freeze in the engine and the engine needed to be replaced. The repair parts were not available. The vehicle was not repaired. The manufacturer was notified however, no further assistance was provided. The contact mentioned being extremely concerned about driving the vehicle and a possible fire. The failure mileage was 51,187.
I have a 2014 Ford Escape VIN:[XXX] (mfg date 11/2013) that almost killed somebody. I put the car in Park and got out of the car, It then proceeded to roll backwards towards a crowd of people. I was able to jump back in the car and put on the emergency brake to stop the car. Turns out their is a recall : FORD Safety Recall 18S20 – Shift Cable Bushing Replacement affecting 2013-2014 Ford Escape, & 2013-2016 Ford Fusion. Unfortunately, I never got a recall notice because the recall only covers Escapes up to 9/2013. How can I get my car added to the Recall? Thank You in advance. [XXX]. INFORMATION Redacted PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6).
I was driving on the highway and all of the sudden the temperature gauge maxed out and the console said engine overheating. I pulled off to the side and as soon as I put the car in park, the gauge returned to normal. The coolant reservoir was full and the radiator was not unreasonably hot. The check engine light came on at the beginning and went away as soon as I pulled off. I do not know what caused this problem, but it has not been recreated since then.
The contact owns a 2014 Ford Escape. The contact stated that the vehicle would not shift out of PARK. The contact stated no warning light was illuminated. The vehicle was not diagnosed or repaired. Upon investigation, the contact associated the failure with NHTSA Campaign Number: 18V471000 (Power Train) however, the VIN was not included. The manufacturer was informed of the failure and confirmed that the VIN was not included in the recall. The failure mileage was approximately 107,000.
Instrument panel cluster lcd constantly flashing and not working.
The contact owns a 2014 Ford Escape. The contact stated while driving various speeds, excessive force was needed to steer the vehicle with the steering assist fault service required warning message illuminated on the instrument panel. The contact had taken the vehicle to the dealer and the mechanic performed a steering gear update on the vehicle. Recently, the contact stated that after reversing out of her driveway, the failure returned as the same warning message reappeared on the instrument panel. Upon restart, the vehicle resumed normal operation; however, the failure would intermittently occur while driving at various speeds. The manufacturer was notified of the failure but offered no assistance. The vehicle was not repaired. The failure mileage was approximately 35,000.
The contact owns a 2014 Ford Escape. The contact stated while driving 65 MPH, the vehicle started overheating with a warning light on the instrument panel. The contact pulled over to the side of the road and opened the hood and saw coolant leaking all over the engine. The contact added some water in the vehicle and waited a few minutes and drove back to the residence. The contact’s husband works as a mechanic and diagnosed the vehicle with a cracked coolant reservoir. The vehicle was repaired, and the entire cooling system was replaced however, the failure persisted. The contact took the vehicle to an independent mechanic to be inspected however, the mechanic was unable to duplicate the failure. The contact was informed that the failure was related to NHTSA Campaign Number: 17V209000 (Engine and Engine Cooling). The vehicle was not repaired. The manufacturer was made aware of the failure. The failure mileage was approximately 70,000.
The contact owns a 2014 Ford Escape. The contact stated while driving 50 MPH, the low on coolant level warning light illuminated. While driving, another message was displayed on the instrument panel stating that the engine was overheating, do not drive. The contact pulled over into a parking lot and attempted to restart the vehicle however, the vehicle failed to restart. The vehicle was towed to his residence. The next day the contact had the vehicle towed to the local dealer. The local dealer inspected the vehicle but was unable to restart the vehicle. The battery and starter were replaced, and the vehicle was diagnosed. The contact was informed that the engine needed to be replaced. The contact took the vehicle to an independent mechanic and the engine was replaced; however, the engine overheating message was still displayed on the instrument panel. The vehicle was not repaired. The manufacturer was not made aware of the failure. The failure mileage was approximately 98,000.
Rear window shatter due to heat while parked, when not in used the vehicle is parked in the garage.
The vehicle was used days prior with no issues. I started the vehicle up while still in the parking spot and the vehicle started great. Everything was fine while driving this particular day. My husband and I alternated between drivers, him and I. Suddenly the car was revving itself as I pushed on the gas pedal. The vehicle suddenly with no warning stopped picking up speed then would pick up speed when you least expected it. I didn't receive any warning on the dashboard until this had been going on for nearly 2 hours so there was definitely a delayed response on the dashboard of any warning or malfunction. My husband and I pulled over multiple times, turned off the car and allowed it to sit for 15-30 minutes then carried on our way. It wasn't until 2 hours after this issue started that we suddenly received a warning on the dashboard that stated transmission fault service now. Every time we would stop, turn off the car and turn it back on the warning on the dashboard disappeared. It would eventually come back on approximately 20-30 minutes later. We were far from home and wouldn't have been able to get a tow unless we were within a 100 mile radius. We drove the vehicle as far as we could then without warning the vehicle it shut off. It lost all power completely. I took the vehicle for a diagnostic to a reputable Ford Dealership and I'm being told that I need an engine and transmission. I did a bit of research and found that Ford Escape are nitrous for Engine and Transmission issues. I've found several articles where individuals complained of the exact same issue as mines. Ford needs to be held accountable for making such an unreliable vehicle! They made a vehicle that is known to have a multitude of major safety issues yet has done nothing to resolve the matter. Now we are stuck with a vehicle that doesn't work! We have to continue making payments on a vehicle that is of no use! We are both disabled as well so this vehicle was our lifeline to getting around!
The contact owns a 2014 Ford Escape. The contact stated that upon backing out of a parking space, the power steering assist failed with an unknown warning light illuminated on the instrument panel. The contact was able to restart the vehicle and resumed normal driving operation. A few days later, the contact stated that while at a complete stop, the failure returned with the "power steering assist, service required" warning message on the instrument panel. Due to the failure, the contact had the vehicle towed to a dealer where she was informed that the steering column needed to be replaced. The manufacturer had yet to be notified of the failure. The vehicle had yet to be repaired. The failure mileage was approximately 122,000.
Driving a friends vehicle, got out to run into an open garage for an errand. Placed floor shift in park, left driver door open, vehicle running...no chime! Came back to SUV, friend had gotten out of the passenger side, closed door and was standing at the rear of the vehicle. She stated that she needed to get into the cargo area and that I needed to turn the vehicle off so that it could be opened. I questioned why I could not just push the door open button and she stated that it was a safety feature. She came around to the outside of the driver's door and said to reach in and turn it off, at which time the SUV immediately went into reverse, caught me under the door and dragged me approximately 20-25 feet The vehicle came to rest partially on the driveway and partially in grass. I had road rash on my back and massive blood loss in my abdomen as well as bruising on thigh and elbows. It is my understanding that this model has been recalled for both the lack of chime when running, key in the ignition, door open AND a transmission bushing that malfunctions and does not properly go into park by using the gear shifter. And that others have been dragged by their 2014 Escapes. I do not own this vehicle and the owner stated that I did not properly put it into park OR knocked it out of park when I reached in to turn the ignition off. Therefore she will not have the vehicle checked for a malfunction.
1. my electrical system shutdown the car 2. It stop while we were driving in the middle of a busy street 3. yes...they needed to keep the car for several days in order to fix all of the components that were effected. 4. a policeman tried to help with the car and then they had to redirect traffic and they called for the tow 5. no warning lights or alerts
The contact owns a 2014 Ford Escape. The contact stated that the instrument panel was inoperable, which resulted in the contact not being able to view the speed, fuel level, and warning lights. The vehicle was not diagnosed or repaired. Upon investigation, the contact associated the failure with NHTSA Campaign Number: 15V406000 (Electrical System) however, the VIN was not included. The manufacturer was informed of the failure. The contact was informed that the VIN was not included in the recall. The failure mileage was unavailable.
When putting my vehicle into reverse it wouldn't go into gear it was stuck in a neutral position unless it was in park. If I would step in the gas it would just rev up the engine.
Initially the only problem I had was the back up camera. It kept disconnecting, with a failure (error) code. Soon Afterwards, The vehicle loss all power steering abilities. The tires have been replaced with new tires. The vehicle locked up when parked and I was unable to move it when in drive. I called for assistance from a towing company. They inflated my tires. I took the vehicle to a certified mechanic. They were unable to resolve the issue. They said they couldn’t find them problem. Today, I (just) returned from an out of state vacation with my 2 grandchildren in tow, and loss power steering again while going down a steep and curvy mountain side. I found a pullout, parked and I called my daughter to come pick up the kids (several hours away) for their safety. I also had my husband assist me with handling and driving the vehicle with out power steering. Again several hours away. The Mountains & cliffs were a threat and a danger to all of us on the road. So we worked through a plan of push & pull. I’ve reported the problem multiple times to the local FORD dealership & manufacture with no positive response or suggestions. The vehicle is a 2014 with only 52,722 miles. I need help, please.
The contact's father owns a 2014 Ford Escape. The contact stated that while his father was driving at an undisclosed speed, the vehicle overheated and loss motive power. The check engine warning light was illuminated. The vehicle was towed to an independent mechanic who informed the contact that the failure was related to NHTSA Campaign Number: 17V209000 (Engine and Engine Cooling). The vehicle was then towed to the dealer and diagnosed that there was coolant found in cylinder number 2 from a cracked head gasket. The contact was informed that the engine needed to be rebuilt or replaced. The vehicle was not repaired and remained at the dealer. The manufacturer was made aware of the failure. The failure mileage was 44,778.
I was driving down a busy highway and out of nowhere I noticed my car started to slowly stall out. I was lucky enough to pull into the median where my car had came to an abrupt stop. I put it in park, but after that I wasn’t even able to turn my car off or on. My lights were still on in my car and everything else. I couldn’t shift gears to even put it into neutral to push it out of the way. I was lucky enough to call the police to come make sure I wouldn’t get hit. We had it towed, the tow truck driver had to manually unhook my car battery and take the shifter apart to put it into neutral. I looked my vin # up for a recall but mine is not apart of the recall. Which it definitely needs to be, I could’ve been killed if I wouldn’t have gotten my car over in time.
When I turn the car on and put it on reverse it takes a while to change gears and when you change it to drive it sometimes won’t let you drive and makes you feel like ur on N
The contact owns a 2014 Ford Escape. The contact stated that on several occasions while driving at various speeds, the vehicle stalled with the check engine warning light illuminated. The vehicle was taken to an independent mechanic and the contact was informed that there was a defect with the TCM module connector. The vehicle was then taken to several other independent mechanics however, the mechanics were unable to repair the vehicle. Upon investigation, the contact discovered NHTSA Campaign Number: 14V495000 (Electrical System) which he linked to the failure. The manufacturer was notified of the failure and confirmed that the VIN was not included in the recall. The vehicle was not repaired. The failure mileage was unknown.
Had a child in car seat when the passenger door opened thank goodness I was in driveway. I have a door that does not close due to the recall latch and part is on back order. NO ETA from local Ford company. In the meantime door does not close and I’m left waiting for who knows how long for the parts to arrive for a recall that Ford has been aware of for years.
Driving on the highway I lost braking power the brake vacuum pump ceased up and broke the bolt in the cam shaft that had to be drilled out and replaced then that caused more damage to the cam and bottom end of the motor for the motor to throw the following codes: p0365 p0369 p0012 p0299 b1215 p0234 U3008 U3003 U0300 p1594 U0140 U0154 U2300 U0422 B1B36 With all these codes I did the following and am now without a vehicle thanks to FORD. This vehicle only has 58000 Miles is single owner and was well maintained till this incident now I am told the motor has to be rebuilt as the cam and bottom end are the issues with this vehicle and this has happened to a lot of people and could have cause a crash or deadly accident as no brakes and now no vehicle. The three sensors were replaced and brake vacuum pump and bolt that drives the pump from the cam along with new spark plugs and valve cover gaskets plus oil change and filter plus new battery and tires along with front rotors calipers brake pads and rear rotors and brake pads. I blame Ford for this as this is a well known issue with 2014 to 2019 models of Ford Escape Titanium 2.0l Eco Boost Engine with turbo. Garages all over the US and Canada have been just replacing the engines due to poor engineering on Fords part and I believe Ford should be held responsible to the engines replacement as it is not even 60000 Miles and I try to take good car of my vehicle only to have none now to drive. Ford Should be held Responsible.
I have a cracked cylinder head on cylinder number 3 that is leaking coolant into my engine. My vehicle was bought directly from Ford in 2014 and has 68,900 miles on it. I have done all of the routine maintenance over the years and there is absolutely no reason my vehicle should be having this issue. I have already had my car in the shop multiple times for the same issue. Engine light kept coming on and I could barely get it too accelerate before I was told it will cost almost $9000 to fix. I attempted to call Ford and they claim there is nothing they can do for me.
A recall was issued for back up camera malfunctions on Ford models under NHTSA Campaign Number: 20V575000. My Escape has the exact same issue with the back up camera as described in the recall. The camera intermittently goes out and a message appears on the screen that the back up camera is not available or it goes blank. I have had the dealership look at the camera twice in the past three years and each time they tell me there is not an issue with the camera that it functions as expected.
What component or system failed or malfunctioned, and is it available for inspection upon request? Rack and Pinion Gear Assembly. Yes, but already inspected by Ford Dealership. How was your safety or the safety of others put at risk? Stopped to get gas while on a trip, when turned the engine on, the steering wheel would not turn. It was completely locked with no prior warning. If this had happened on the interstate, I could have wrecked with children in the vehicle. I am not even sure I would have been able to turn the wheel to pull off to the side of the road. VERY dangerous. Had to be towed 24miles to closest Ford dealership and spent the night in a strange town as everything was closed and couldn't get rental as the supply was low in the tiny town. Has the problem been reproduced or confirmed by a dealer or independent service center? Yes, dealer service center confirmed problem and informed me it would cost $3K to fix on my 2014 Ford Escape, which only has 54K miles on it. Has the vehicle or component been inspected by the manufacturer, police, insurance representatives or others? Yes, by Ford's service center, where the vehicle is being repaired. Were there any warning lamps, messages or other symptoms of the problem prior to the failure, and when did they first appear? No warning until after the problem occurred. The reading stated, "Steering Assist Fault Service Required" when I started my car to a locked steering wheel.
After a 45 minute highway drive, I left my vehicle running in park to go run into a store briefly. Upon re-entering my car and shifting into reverse my engine revved but the car did not move. Initially I thought I was caught on a curb until all of a sudden the transmission caught an jolted the car backwards. I just barely managed to get the car home but after catching gears to move forward it would slip the engine would rev and then catch and jolt forward. Eventually it died and had to be pushed home. After reading online about this issue it seems common for this model and year, however my vehicle fell into a different made year. My big concern here is this happened without warning as seems to be the case with many other. Luckily i was a short ways from my destination and also parked in a parking lot when it first occurred, rather than doing 65 on the highway in the fast lane. A recall on all transmission from 2014 Ford Escapes should be activated to correct this issue. Multiple mechanics have mentioned it is a terrible year for the car, so clearly its common knowledge that Ford has slightly addressed. I do not care that I have to pay for this expensive fix, I am more concerned about it happening to other and severe accidents occurring.
The coolant replacement valve need to be replaced every 6 months and there are other year of this vehicle that has been recalled but, I do not see it recalled on the 2014. I have replaced this part almost 5 times since I bought this car from my dealership.
I was driving in a parking lot and put my car in reverse to allow another car out of a parking spot. When I tried to put my car back into drive it was stuck in reverse and would not shift. This nearly sent me crashing into the car behind me as a result. I couldn’t even put the car in park because the shift was stuck. I turned off the car and attempted to turn it back on but it would not start. Bystanders helped push my car into a parking spot where I attempted to troubleshoot the issue. I was able to push a white lever under the shift panel to get the shift stick to move but it was then stuck in neutral and would not recognize any other gear. I had to put the emergency parking break on to keep my car from rolling into other cars around me. I did some research and found Recall # 18S20 - 2013-2014 Escape with a 6F35 Transmission Shift Cable Bushing Replacement. I contacted a few Ford dealerships in my area but they said my Vin was not included in this recall even though this is the exact issue I was having and posed a severe safety issue.
I started the car and tried to move the steering wheel and it won't move to either side. In the dash of the car only appears a i.
The contact owns a 2014 Ford Escape. The contact stated that while driving at approximately 10 mph, there was an abnormal crunching sound coming from the steering wheel. In addition, the steering wheel ceased without warning. The vehicle was restarted and the steering functionality returned. The dealer was not contacted. The vehicle was not repaired. The manufacturer was not notified of the failure. The approximate failure mileage was 95,000.
The contact owns a 2014 Ford Escape. The contact stated that upon starting the vehicle, the vehicle would not shift out of the park. The contact also stated that the vehicle proceeded to drift forward. There was no warning light illuminated. The contact had the vehicle towed to an independent mechanic where they diagnosed the vehicle with transmission failure. The contact had the transmission replaced. Recently while at a gas station, the contact attempted to park the vehicle while in reverse; however, the gear shifter failed to shift out of reverse. The contact stated that the vehicle continued to drift backward. The vehicle was turned off. The contact took the vehicle to another independent mechanic where the vehicle was diagnosed with a defective gear linkage system. Unable to repair the vehicle, the contact was informed by a mechanic that he would be able to shift the vehicle into drive position however, once the vehicle was turned off, the vehicle would not restart. The contact drove the vehicle home and parked the vehicle with the parking brake activated. The vehicle then failed to restart. The contact called the manufacturer and was informed that there were no recalls on the Vin. The contact was referred to the NHTSA for assistance. The vehicle was not repaired. The failure mileage was approximately 130,000
The contact owns a 2014 Ford Escape. The contact stated while driving 35 mph, the vehicle stalled. The contact stated that there was no warning light illuminated. The vehicle was towed to a local dealer to be diagnosed. The contact was informed that the engine, the transmission, the manifold, and the computer needed to be replaced. The vehicle was not repaired. The contact was relating the failure to an unknown recall. The manufacturer had been informed of the failure and referred the contact to the NHTSA for assistance. The failure mileage was approximately 107,000.
The contact owns a 2014 Ford Escape. The contact stated while approaching the driveway, the gear shifter lever failed to engage properly and indicated that the vehicle was still in neutral. There was no warning light illuminated. The contact attempted to turn off the vehicle however, the vehicle failed to turn off. The battery was disconnected and the vehicle turned off. The vehicle was not diagnosed nor repaired. The dealer was contacted and informed the contact that the VIN was not under recall. The manufacturer was notified of the failure however, no further assistance was provided. The failure mileage was approximately 155,000.
The contact owns a 2014 Ford Escape. The contact stated while operating the vehicle, the message "transmission failure" displayed before the speed was reduced and the vehicle would not properly accelerate. The vehicle was taken to an independent mechanic who diagnosed that the transmission was faulty and needed to be repaired. The vehicle was not yet repaired. The manufacturer was notified of the failure. The local dealer was not notified. The failure mileage was 151,000.
car was parked, Got into it put the shifter down and nothing would happen with the car. It appears there is a issue with the shifter cable. There was a recall for this model if it was built between may-sep 2013. This model was built in Jun of 2014. Same issue and model built at the same plant. Since it was built about 9 month later they (FORD) will not cover the fix.
The contact owns a 2014 Ford Escape. The contact stated that the check engine warning light illuminated while driving at an undisclosed speed. The vehicle hesitated to start with an abnormal odor. The vehicle stalled while parked in the driveway on three separate occasions. The vehicle was not taken to be diagnosed nor repaired. The manufacturer was notified of the failure. The dealer was contacted and the contact was informed to bring the vehicle in to be diagnosed. The contact felt that the vehicle was unsafe to be driven. The failure mileage was approximately 67,500.
The contact owns a 2014 Ford Escape. The contact stated while driving at various speeds, the vehicle was leaking coolant. The contact stated that the low coolant warning light was illuminated on the instrument panel. The vehicle was taken to an independent mechanic where it was diagnosed with a cracked valve in the coolant system. The contact was informed that the coolant system needed to be replaced. The vehicle was not repaired. The contact stated that the vehicle had been serviced under NHTSA campaign number: 17V209000 (Engine and Engine Cooling) prior to owning the vehicle however, the contact was relating the failure to the recall. The manufacturer had been informed of the failure and informed the contact that recall had already been serviced. The failure mileage was approximately 103,000.
MY DASH LIGHTS NEVER INDICATED ANY LOW OIL. ENDED UP RUNNING OUT OF OIL AND I STARTED KEEPING TRACK. I WAS PUTTING IN A QT A DAY. NO VISIBLE SIGNS ON MOTOR OR GROUND OF OIL LEAK. BUT SMOKE IN TAIL PIPE. THEN TODAY THE MOTOR BLOW COMPLETELY EVEN W OIL IN IT. I SEARCHED UP MY MAKE AND MODEL. THEIR ARE TONS OF RECALLS FOR THE OIL LEAK AD I SAID, AND FOR THE INSTRUMENT PANEL NOT WORKING. BUT MY DEALERSHIP SAID I HAVE NO RECALLS WHAT'S SO EVER AND NON HAVE BEEN DONE ON THIS CAR. SOME OF THOSE RECALLS I READ SAID IT COULD CATCH FIRE!!
TL* THE CONTACT OWNS A 2014 FORD ESCAPE. THE CONTACT STATED SHE HAD NHTSA CAMPAIGN NUMBER: 17V209000 (ENGINE AND ENGINE COOLING) COMPLETED AT AUTONATION FORD SANFORD (4911 WAYSIDE DR, SANFORD, FL 32771, (407) 680-0781) BACK IN 2019. THE CONTACT STATED SHE WAS UNABLE TO START THE VEHICLE IN APRIL 2021. THE CONTACT STATED THAT THE CHECK ENGINE WARNING LIGHT WAS ILLUMINATED. THE VEHICLE WAS NOT DRIVABLE. THE VEHICLE WAS TOWED BACK TO AUTONATION FORD SANFORD (4911 WAYSIDE DR, SANFORD, FL 32771, (407) 680-0781) WHERE IT WAS DIAGNOSED WITH A COOLANT LEAK WHICH NEEDED TO BE REPAIRED. THE VEHICLE WAS REPAIRED HOWEVER, THE FAILURE PERSISTED. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC TO BE DIAGNOSED. THE CONTACT WAS INFORMED THAT THERE WAS COOLANT IN CYLINDER NUMBER 3. THE VEHICLE WAS NOT YET REPAIRED. THE DEALER WAS MADE AWARE OF THE FAILURE. THE MANUFACTURER WAS INFORMED OF THE FAILURE. THE MANUFACTURER INFORMED THE CONTACT THAT THE ENGINE NEEDED TO BE REPLACED. THE FAILURE MILEAGE WAS APPROXIMATELY 136,925.
THE CAR STARTED SKIPPING WHILE DRIVING ON CITY HIGHWAY. WHEN I WOULD STOP AT TRAFFIC LIGHT IT WOULD HESITATE TO PULL OFF THEN LURCH FORWARD. IT EVENTUALLY STOPPED IN TRAFFIC AND WOULDN'T MOVE AT ALL. THERE WAS NO WARNING LIGHT, MY SYSTEM CHECK SAID IT WAS OK. I ONLY HAVE APPROXIMATELY 67,000 MILES ON THE CAR. IT HAD REGULAR MAINTENANCE LAST MONTH AND TRANSMISSION FLUID WAS CHECKED "OK"
AT 69,000 THE TRANSMISSION WOULD NOT WORK ANY MORE. THE CAR WOULD NOT MOVE IN GEAR. IT STARTED SLOWING DOWN WHILE DRIVING, UNTIL IT WOULDN'T MOVE ANY MORE.
I REPLACED THE SPARK PLUGS ON 4/25/2021 FOR MY 2014 FORD ESCAPE SE DUE TO AN P0303 ERROR INDICATING A MISFIRE FOR # 3 CYLINDER. ALL THE SPARK PLUGS WERE EASILY CHANGED EXCEPT CYLINDER #3, THIS SPARK PLUG SEIZED. AS A RESULT, I HAD MY FORD ESCAPE TOWED TO HASTINGS FORD (GREENVILLE, NC) ON 4/29/2021. GARY FROM THE SERVICE DEPARTMENT CALLED TO TELL ME (@5:00 4/29/2021) THAT THE MECHANIC WAS UNABLE TO REMOVE THE SEIZED SPARK PLUG AND THAT REPLACING THE CYLINDER HEAD WOULD NOT BE SUFFICIENT. THE ENGINE (1.6 L ECOBOOST) IS KNOWN TO LEAK COOLANT AND THAT IT WOULD BE A WASTE OF TIME AND MONEY TO JUST REPLACE THE CYLINDER HEAD. THE SERVICE DEPARTMENT RECOMMENDED THAT I REPLACE THE "LONG BLOCK" FOR A TOTAL COST OF $7800 (INCLUDING LABOR). MY VEHICLE ONLY HAS 104,954 MILE. THE DEALERSHIP KNOWINGLY ACKNOWLEDGES A DEFECT WITH THE MOTOR BUT WILL NOT ACCEPT RESPONSIBILITY TOWARDS FIXING THE ENGINE. I CALL FORD'S CUSTOMER SERVICE ON 4/29/2021 @ 6:06 TO ASK FOR ASSISTANCE IN REPAIRING MY VEHICLE (CASE # - CAS-31599643) AND RECEIVED A CALL FROM A SUPERVISOR ON 4/30/2021 @ 1:37. JOEL INDICATED THAT FORD ASSUMES NO RESPONSIBILITY TOWARDS THE REPAIR OF MY VEHICLE SINCE IT'S BEYOND THE POWERTRAIN WARRANTY. I HAVE FOUND 2 CLASS ACTION LAW SUITS AGAINST FORD FOR THE 1.6 L ECOBOOST DUE TO THE COOLANT LEAK DAMAGE TO THE ENGINE AND BELIEVE THAT FORD SHOULD BE RESPONSIBLE FOR THE REPAIRS.
THE CAR SUDDENLY LOST ACCELERATION POWER WHILE DRIVING AT APPROXIMATELY 35 MPH. DRIVER PULLED TO SAFE AREA AND STOPPED CAR AT WHICH POINT IT WOULD NOT MOVE. NO WARNING/EMERGENCY LIGHTS DISPLAYED IN THE INSTRUMENT CLUSTER (NO CHECK ENGINE, BATTERY, OVERHEAT, OR OTHER HAD BEEN PREVIOUSLY DISPLAYED). TOWED TO CLOSEST FORD DEALER. DIAGNOSTICS STATED TRANSMISSION FAILURE (92,000 MI; BOUGHT USED FROM FORD DEALER IN 2017 WITH 60K MILES). TRANSMISSION REPLACED. DURING TEST DRIVE FOLLOWING REPLACEMENT, FORD DEALER MECHANIC IDENTIFIED A RATTLING NOISE. THIS NOISE WAS NOT HEARD PRIOR TO THE FAILURE BUT MAY HAVE BEEN PRESENT DURING THE TRANSMISSION FAILURE BUT NOT HEARD BECAUSE OF THE SUDDEN LOSS OF POWER/ABILITY TO ACCELERATE WHILE DRIVING IN TRAFFIC. THE MECHANIC RETURNED TO THE DEALERSHIP WHERE FURTHER INSPECTION REVEALED A CRACKED FLYWHEEL/FLEXPLATE. RESEARCH SHOWS THAT THERE HAS BEEN A RECALL FOR SIMILAR FORD CARS (I.E. EDGE) FOR THIS EXACT ISSUE AND REPAIRS INCLUDED IN THE RECALL INCLUDED REPAIRS OF TRANSMISSION. ADDITIONALLY, TRANSMISSION/FLEXPLATE FAILURES IN THE 2014 ESCAPE IS INCLUDED IN A 2020 CLASS ACTION SETTLEMENT ALLEGING FORD ACTIVELY CONCEALED ENGINE & TRANSMISSION FAILURES. VEHICLES IDENTIFIED IN THIS SETTLEMENT SHOULD BE RECALLED. CONSUMERS WHO HAVE ALREADY PAID FOR IDENTIFIED FAILURES SHOULD BE REIMBURSED PARTS/LABOR BY FORD. THE VEHICLE IN THIS INCIDENT WAS ALSO INCLUDED IN A PRIOR ENGINE RECALL. THE ENGINE WAS REPLACED BY A FORD DEALER IN MAY 2018.
TL* THE CONTACT OWNS A 2014 FORD ESCAPE. THE CONTACT STATED WHILE THE VEHICLE WAS STATIONARY, THE CONTACT NOTICED THAT THE VEHICLE WAS LEAKING COOLANT. THE CONTACT STATED NO WARNING LIGHT WAS ILLUMINATED. THE VEHICLE WAS TAKEN TO HUB CITY FORD, INC. (2909 NW EVANGELINE THROUGHWAY, LAFAYETTE, LA 70507) WHERE IT WAS DIAGNOSED HOWEVER, THE MECHANIC STATED THAT THERE WAS NOTHING THAT NEEDED TO BE REPLACED. THE CONTACT WANTED A SECOND OPINION AND TOOK THE VEHICLE TO COURTESY FORD SOUTH (1201 US-167, ABBEVILLE, LA 70510) WHERE IT WAS DIAGNOSED WITH THE COOLANT RESERVOIR NEEDING TO BE REPLACED. THE VEHICLE WAS REPAIRED HOWEVER, THE FAILURE RECURRED. THE MANUFACTURER WAS NOT INFORMED OF THE FAILURE. THE FAILURE MILEAGE WAS APPROXIMATELY 75,328.
TL* THE CONTACT OWNS A 2014 FORD ESCAPE. THE CONTACT STATED WHILE THE VEHICLE WAS PARKED, THE VEHICLE INDEPENDENTLY REVERSED AS THE VEHICLE WAS NOT RUNNING DRAGGING THE CONTACT ABOUT 20 FEET. THE CONTACT STATED NO WARNING LIGHT WAS ILLUMINATED. THE CONTACT SUSTAINED ROAD RASH AND A BRUISED THIGH AND ABDOMEN. THE CONTACT HAD TO SEEK MEDICAL ATTENTION. THE VEHICLE WAS NOT TAKEN TO A LOCAL DEALER OR INDEPENDENT MECHANIC TO HAVE IT WAS DIAGNOSED. THE VEHICLE HAD NOT BEEN REPAIRED. THE CONTACT WAS RELATING THE ISSUE TO NHTSA CAMPAIGN NUMBER: 18V471000 (POWER TRAIN). THE MANUFACTURER HAD NOT BEEN INFORMED OF THE FAILURE. THE FAILURE MILEAGE WAS APPROXIMATELY 70,000.
DUE TO COOLANT LEAK/BURNING/LEAKING INTO ENGINE I AM HAVING TO ADD COOLANT TO MY VEHICLE EVERY OTHER MONTH WHEN THE VEHICLE ALERTS ME THAT COOLANT LEVEL IS LOW. I TOOK CAR IN BACK IN 2018 WHEN THE RECALL FOR THIS ISSUE WAS CREATED. THE RECALL DID NOTHING TO FIX THE ACTUAL ISSUE OF WHERE THE COOLANT WAS GOING AND ONLY INSERTED A SENSOR IN THE SYSTEM TO NOTIFY THE DRIVER OF THE ISSUE SOONER TO HOPEFULLY PREVENT ENGINE FROM CATCHING FIRE DUE TO RUNNING TOO HOT. MY VEHICLE HAS LESS THAN 55K MILES AND ENGINE IS NOT PERFORMING AS IT DID BEFORE AND I AM CONCERNED THAT COOLANT HAS DAMAGED MY ENGINE. FORD CUSTOMER SERVICE HAS SAID THAT SINCE MY VEHICLE IS 2014 MODEL YEAR THAT IT IS OUT OF ANY WARRANTY. THIS IS REALLY NOT ACCEPTABLE AS I MENTIONED THEY IDENTIFIED AN ISSUE WITH THE COOLANT BUT DIDN'T FIX IT AND ONLY PUT AN EARLY ALERT IN. PLEASE LOOK INTO AND ADVISE HOW I CAN GET THIS CORRECTED OR REPLACED. WHEN THIS HAPPENED IN 2018 THE VEHICLE SAID IT WAS RUNNING HOT AND REDUCED POWER AND I COULD ONLY DRIVE IT FOR A FEW MINS AT A TIME TO GET IT TO A DEALER TO CHECK IT OUT. THIS WAS IN JULY 2018 AND I HAVE BEEN ADDING COOLANT EVERY COUPLE OF FEW MONTHS SINCE JULY OF 2018.
THE STEERING WHEEL HAS BECAME VERY HARD TO USE. THE ALERT "STEERING FAULT SERVICE NOW" CAME ON. IS THERE A RECALL ON THIS? THE MAN I TALK TO SAID ITS PROBABLY ELECTRICAL AND ITS DANGEROUS TO DRIVE. LOOKING FOR INFORMATION THANK YOU
I TRIED TO PARK MY CAR AS USUALLY, PUT THE SHIFT IN P, BUT THE CAR CONTINUED TO MOVE. I WAS SCARED AND UNPLEASANTLY SURPRISED. I HAD TO TO DRIVE AROUND THE PARKING LOT IN FRONT OF HOME DEPOT IN DICKSON CITY AND FINALLY DECIDED TO TURN OF THE CAR. AFTER THAT I WAS NOT ABLE TO TURN ON THE ENGINE. I HAD THE CAR TOWED AWAY TO GIBBONS FORD.
TRANSMISSION PROBLEMS SLIPS GEAR AND KICKS WHEN GOING FROM 2ND GEAR TO 3RD FROM TIME TO TIME I'M AFRAID I'M GONNA HAVE TO PAY FOR A NEW TRANSMISSION
FOR THE SECOND TIME IN 3 MONTHS, MY 2014 FORD ESCAPE WAS STATIONARY WHEN THE FLYWHEEL IN FRONT OF THE ENGINE BROKE WITH NO WARNING LIGHT GOING ON (ONLY A TELLTALE RATTLING WHEN TURNING ON THE IGNITION) WHICH DID EXTENSIVE DAMAGE TO OTHER NEARBY PARTS, SUCH AS THE FRONT PUMP. I AM AWARE THAT THE DEFECTIVE FLYWHEEL IS STAMPED INSTEAD OF MADE OF CAST IRON AND SO, THE INFERIOR MATERIAL HAS FAILED IN OTHER FORD ESCAPES. FURTHERMORE DELAYS OF ALL THE NECESSARY REPLACEMENT PARTS BY THE FORD MOTOR CO. TO RUGE'S FORD DEALER, DRAGGED ON FOR 2 WEEKS FROM 12/28/2020 TO 1/15/2021 AND AGAIN FROM 4/5/2021 UNTIL NOW 4/18/2021. MY 2014 FORD ESCAPE SITS IDLE AT RUGE'S FORD FOR 2 WEEKS WAITING FOR ALL THE PARTS TO ARRIVE. THIS IS NOT AN ISOLATED CASE. OTHER FORD ESCAPE OWNERS IN MY AREA HAVE EXPERIENCED A SIMILAR ISSUE WITH THE DEFECTIVE FLYWHEEL. I EXPECT YOU TO TAKE IMMEDIATE ACTION AND ISSUE A RECALL ON THE DEFECTIVE FLYWHEEL PART.
TL* THE CONTACT OWNS A 2014 FORD ESCAPE. THE CONTACT STATED WHILE DRIVING 20 MPH, THE VEHICLE MADE A LOUD GRINDING SOUND. THE CONTACT PULLED OVER AND SHUT-OFF THE VEHICLE. THE CONTACT STATED THAT THE FAILURE RECURRED A SECOND TIME AFTER THE VEHICLE WAS RESTARTED. THE VEHICLE WOULD NOT RESTART. NO WARNING LIGHTS WERE ILLUMINATED. THE VEHICLE WAS TOWED TO AN INDEPENDENT MECHANIC WHERE IT WAS DIAGNOSED WITH METAL SHAVINGS INSIDE THE TRANSMISSION FLUID. THE VEHICLE WAS NOT REPAIRED. A LOCAL DEALER WAS NOT CONTACTED. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 102,000.
I HAVE A 2014 FORD ESCAPE SE WITH 67000 MILES AND WHEN I WAS PARKED BURGER KING PARKING LOT WITH ENGINE RUNNING A MESSAGE CAME ON THAT SAID IT WAS OVERHEATING SO I PARKED IT AND LOOKED UNDER HOOD SAW IT HAD AN ANTIFREEZE RESERVOIR THAT WAS LOW SO I PROCEEDED TO GET AN APPOINTMENT FOR CLONINGER FORD MORGANTON NC FOR THE WORKS OIL CHANGE AND COOLANT RESERVOIR AND THEY CHECKED IT PUT ANTIFREEZE IN IT AND SAID ANY PROBLEMS CALL THEM. I LEFT AND IT SEEMED OK, UNTIL I HAD IT RUNNUNG IN THE DRIVEWAY AND IT WAS OVERHEATING IT SAID AGAIN SO THEN I CALLED TOLD THEM WHAT HAPPENED AND GOT APPOINTMENT TO COME IN AGAIN AND I WENT AND SHOWED THEM THAT THE RESERVOIR WAS EMPTY AGAIN SO MAYBE I HAD A LEAK SINCE THEY JUST FILLED IT UP A WEEK AGO AT MY APPOINTMENT SAME DEALER SERVICE DEPT. AFTER THEY LOOKED AT IT THEY SAID THE ENGINE NEEDED TO BE REPLACED DUE TO THE ENGINE COOLANT SYSTEM CAUSING A CRACK IN THE ENGINE AND IT WOULD BE $8000. PLUS LABOR TO REPAIR AND THERE WAS NO RECALL FOR IT AND IT WAS OUT OF WARRANTY AND THEY WERE SEEING IT MORE AND MORE ON THIS CAR AND I WOULD BE BETTER TO TRADE IT IN. IT NOW SITS IN MY DRIVEWAY UNTIL SOMETHING CAN GET DONE. I TRULY BELIEVE CONSUMERS SHOULD BE COVERED FOR THIS WITH ALL THE COMPLAINTS HERE AND WITH ATTORNEYS ON THE INTERNET WHO ARE EXPLORING SAME PROBLEM.
2014 FORD ESCAPE TITANIUM TAKEN IN FOR EVERY RECALL, AND MAINTAINED. WHILE DRIVING ON A 3 LANE ROAD GOING 40 MPH THE WINDSHIELD WIPERS WENT ON FULL SPEED (NOT RAINING) AND WOULD NOT/COULD NOT TURN THEM OFF. AFTER ABOUT 5 MINUTES THEY WENT DOWN TO SLOW SPEED. THEN THE CAR LOST POWER, NO STEERING OR BRAKES. NO WAY TO STOP OR STEER THE CAR. IT SLOWED AND FINALLY CAME TO A CLUNKY STOP. FLAMES WERE COMING OUT OF THE BOTTOM OF THE CAR ONTO THE ROAD AT THAT TIME. WITHIN 1-2 MINUTES THE FLAMES WERE COMING FROM THE TOP OF THE ENGINE, UP AND OVER THE HOOD ONTO THE TOP AND OVER THE CAR COMPLETELY.
THE PASSENGER SIDE BACK DOOR IS MISSING THE CHILD SAFETY LOCK FEATURE.
WHILE DRIVING ON A MAIN CITY ROAD, VEHICLE WAS SUDDENLY IN NEUTRAL. WAS UNABLE TO GET IT TO STAY IN DRIVE. VEHICLE WAS NOT DRIVABLE AND HAD TO BE TOWED. CURRENTLY TRANSMISSION BEING REBUILT.
AS RECENT AS 3/30/21 SUDDENLY UPON STARTING MY CAR UP THE POWERSTERRING WENT OUT, FORTUNATELY, BEFORE ANY MAJOR MOVEMENT OF CAR. I SHIFTED TO PARK AND SHUT THE ENGINE DOWN AND RESTARTED AND FINALLY THE POWER STERRING WAS WORKING. THIS HAS HAPPENED THREE TIMES NOW AND RATHER EPISODIC IN NATURE. TIME TO HAVE IT FIXED VIA RECALL PROCESS. PLEASE ADVISE!
THERE IS A COOLANT SYSTEM LEAK SIMILAR TO THAT IN FORD RECALL #17S09 (NHTSA CAMPAIGN #17V209), BUT THE DEALER SAYS MY CAR IS NOT COVERED BY THAT RECALL.
TL* THE CONTACT OWNS A 2014 FORD ESCAPE. THE CONTACT STATED THAT THE COOLANT WARNING LIGHT WAS ILLUMINATED. THE CONTACT STATED SHE HAD TO REFILL COOLANT RESERVOIR REPEATEDLY. NEITHER THE LOCAL DEALER NOR THE MANUFACTURER WERE NOTIFIED OF THE FAILURE. THE VEHICLE WAS NOT DIAGNOSED NOR REPAIRED. THE APPROXIMATE FAILURE MILEAGE WAS 66,000.
TL* THE CONTACT OWNS A 2014 FORD ESCAPE. THE CONTACT STATED WHILE DRIVING 75 MPH, THE VEHICLE STALLED. THE CONTACT THEN SAW SMOKE EMERGING FROM THE ENGINE COMPARTMENT. THERE WERE NO CRASH OR INJURIES DUE TO THE FIRE. THE CONTACT WAS ABLE TO EXTINGUISH THE FIRE IN THE ENGINE COMPARTMENT. THE FIRE DEPARTMENT WAS CONTACTED AND WAS ABLE TO EXTINGUISH THE FIRE UNDERNEATH THE VEHICLE. A FIRE DEPARTMENT REPORT WAS FILED. THE VEHICLE WAS TOWED TO GORDY'S AUTOMOTIVE REPAIR (2639 S FIELDSPAN RD, DUSON, LA 70529). THE CONTACT HAS NOT NOTIFIED THE LOCAL DEALER. THE VEHICLE HAS BEEN NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER HAS NOT BEEN INFORMED OF FAILURE. THE FAILURE MILEAGE WAS 116,883.
ON 3/20/21 WHEN DRIVING MY 2014 FORD ESCAPE MY HUSBAND AND I NOTICED A HUMMING NOISE. THEN IT SEEMED AS IF THE CAR WASN'T SHIFTING AND WAS IDLING REAL HIGH. THEN THERE WAS NOTHING, NO POWER OF SPEED OR SHIFTING. NO CHECK ENGINE LIGHT, JUST A RED LIGHT CAME ON SAYING TRANSMISSION FAULT SERVICE NOW. WE HAD TO HAVE THE VEHICLE TOWED TO OUR NEAREST FORD DEALER. TO FIND OUT THIS IS NOT A RECALL AND IT WAS A CATASTROPHIC TRANSMISSION FAILURE. HE SAID IT WILL COST US $5100 FOR THEM TO GET A NEW TRANSMISSION WHICH ARE BACK ORDERED. I ALSO CALLED FORD DIRECTLY ABOUT THIS AND THEY SAID IT IS NOT AN OPEN RECALL, AND THE CAR IS OUT OF WARRANTY BY 3 MONTHS!! I FIND THIS TERRIBLE I HAVE HAD THIS VEHICLE FOR 5 YEARS AND TAKEN GOOD CARE OF IT AND FOR FORD TO NOT TAKE CARE OF ITS CUSTOMERS ON SOMETHING LIKE THIS I FEEL IS HORRIFIC!!
THE CAR STARTED TO DELAY AND WOULDN'T ACCELERATE WHILE I WAS ON A THREE LANE INTERSTATE GOING 70MPH THEN SHORTLY AFTER THAT IT WOULD MAKE A LOUD BOOM SOUND THAT WOULD SHAKE THE VEHICLE EVERYTIME IT WAS SHIFTED INTO ANY OF THE GEARS. IT WON'T ACCELERATE AT ALL NOW. IT WILL MOVE FORWARD AND BSCKWARD AUTOMATICALLY WHEN PUT INTO GEAR BUT WILL ONLY REV WHEN THE GAS PEDAL IS PRESSED
CAR STALLS WHEN DRIVING AT LOW SPEEDS.
THE DASH WARNING LIGHT SHOWS A PERSON IN A SEAT BELT WITH AN AIRBAG ALL THE TIME
DURING A ROUTINE OIL CHANGE, THE TECHNICIAN FOUND A COOLANT LEAK. AFTER AN IN DEPTH DIAGNOSIS, THE TECHNICIAN PREFORMED A COOLANT PRESSURE TEST. HE FOUND COOLANT INTRUSION IN TWO CYLINDERS. THE FORD SERVICE CENTER WROTE: RECOMMENDED IMMEDIATE ATTENTION TO REBUILT/REPLACE THE ENGINE. THEY PREFORMED COOLANT PRESSURE TEST LEAKING DOWN 10 PSI WITHIN 1 AND1/2 HOUR NO EXTERNAL LEAK. THEY REMOVED ALL 4 SPARK PLUGS, USED A BORESCOPE AND FOUND EVIDENCE OF COOLANT ON TOP OF #2 AND #3 PISTON. THUS THE NEED TO REPLACE THE LONG BLOCK ASSEMBLY. THE SERVICE CENTER RECOMMENDED THE NEED TO REPLACE THE ENGINE AT THE SUGGESTED COST OF $8,000. I HAVE CHANGED THE OIL REGULARLY SINCE OWNING THIS VEHICLE. I DO NOT HAVE THE FUNDS TO DO THIS MAJOR TYPE OF REPAIR. WHY HASN'T FORD RECALLED THE VEHICLE TO CORRECT THIS PROBLEM SINCE THIS HAVE BEEN A PROBLEM SINCE 2010?
ON OR ABOUT AUGUST OF 2019 MY CAR BEGAN PULLING WHEN I WAS ON THE FREEWAY. THE CAR THEN JUST TURNED OFF AND I WAS LUCK TO VEER OFF TO THE RIGHT WITHOUT HITTING ANY OTHER CARS. THE CAR WAS TOWED TO THE DEALERSHIP (SERRA FORD IN ROCHESTER, MI) ONLY TO FIND OUT I NEEDED A NEW TRANSMISSION. THE CAR WAS ONLY 5 YEARS OLD AND EVEN THOUGH IT WAS OUT OF WARRANTY (MILEAGE) 112,000 MILES ON THE CAR AND FORD REFUSED TO ASSIST ME IN REPAIRING THE CAR. I HAVE PURCHASED FORD CARS SINCE 1998 AND KEPT THEM FOR OVER 8 YEARS. I HAVE NEVER HAD TO REPLACE A TRANSMISSION ON A CAR LET ALONE WHEN ITS ONLY 5 YEARS OLD. SERRA FORD (MATT) STATED THAT THE OVERDRIVE BAND FAILED FIRST WHICH CAUSED THE TRANSMISSION TO OVERHEAT. THE MATERIAL THEN DESENAGRATED AND METAL WAS SUCKED INTO THE TUBE FOR THE ACTUAL TRANSMISSION PUMP. HE RECOMMENDED ANOTHER TRANSMISSION BUT I WANTED TO KNOW WHY THEY ENGINE LIGHT NEVER CAME ON WHEN THE OVERDRIVE BAND FAILED? I ASKED THE SAME QUESTION TO THE REP AT FORD AND NO ONE COULD ANSWER ME. I FEEL LIKE I WOULD NOT HAVE HAD TO PURCHASE ANOTHER USED TRANSMISSION HAD THE SENSOR INDICATED THAT SOMETHING WAS GOING ON WITH THE ENGINE. I REALLY WANT FORD TO REFUND ME FOR THE MONEY I HAD TO SPEND ON MY TRANSMISSION.
THERE IS A KNOWN RECALL ON 2014 FORD ESCAPES FOR THE BUSHING LINKAGE ON THE TRANSMISSION, STATING THE CAR CAN BE IN PARK BUT NOT REALLY IN PARK. MY CAR WAS IN DRIVE AND WAS GOING BACKWARDS. TO ME THIS IS THE SAME EXPLANATION. MY CAR DOESN'T KNOW WHAT GEAR IT IS IN.*DT*JB
IT HAPPENS WHILE DRIVING SLOW THE CAR STALLS SUDDENLY. I HAVE TO RE-START THE CAR
FORD ESCAPE SE 2014 ALL COOLANT LEAKED, CAR COULD NOT RUN, WHITE SMOKE AND NOW ALSO HAS OIL LEAK. THERE IS RECALL 17V209000 DATED 03/27/2017 THAT DESCRIBES WHAT HAPPENED TO MY VEHICLE YET THE DEALER MENTIONED THAT MY CAR HAS NO RECALLS OUTSTANDING. I WAS JUST LEAVING MY HOME WHEN THIS HAPPENED AND HAD TO STOP THE CAR. ONLY THE YELLOW CHECK ENGINE LIGHT CAME ON AND THE RED "I" IN CLUSTER. RIGHT NOW MY CAR IS IN THE SHOP AND THEY ARE CHECKING TO SEE EXACTLY WHY THIS HAPPENED. AS SOON AS I KNOW AND GET THE ESTIMATE, I WILL BE POSTING IT IN THIS COMPLAINT. ALSO CALLED FORD AND THEY SAID THAT ANY QUESTIONS HAD TO BE THRU THE DEALER WHICH I HAD ALREADY DONE. CHECKED MY RECALLS ONLINE AND ALSO SAYS NO RECALLS.
SUBJ: FORD'S SWOLLEN WHEEL LUG-NUT ISSUE ISSUE: WHEEL LUG-NUTS ON FORD VEHICLES BECOME SWOLLEN AND UN-SERVICEABLE. THE TIRE WRENCH TOOL THAT FORD PROVIDES WILL NOT FIT THESE DEFECTIVE LUG-NUTS AND BECAUSE OF SUCH A FLAT TIRE CAN NOT BE EASILY NOR QUICKLY CHANGED.; A SAFETY AS WELL AS A CONSUMER ISSUE.
I WAS DRIVING MY CAR ON THE HIGHWAY AND THE RPM INCREASED AND IT STARTED STUDDERING AND EVENTUALLY CUT OFF. TOOK IT TO THE FORD DEALERSHIP AND NOW I NEED A TRANSMISSION. THERE IS AN ACTIVE RECALL REGARDING THE TRANSMISSION BUT ACCORDING TO THEM IT DOESN'T HAVE ANYTHING TO DO WITH THE ISSUES WITH MY CAR. I WOULD THINK ANY ISSUES WITH THE TRANSMISSION WOULD CAUSE MY TRANSMISSION TO GO OUT. THIS IS NOT THE FIRST ISSUE I HAVE HAD WITH THIS CAR. MY ENGINE CAUGHT IN FIRE FOR NO REASON AND HAD TO GET A NEW ENGINE. I HAVE HAD NOTHING BUT ISSUES WITH THIS CAR SINCE THAT TIME.
VEHICLE LOST POWER WHILE DRIVING DOWN ROAD, DIAGNOSED AS TRANSMISSION FAULT BY MECHANIC.
MY 2014 FORD ESCAPE TITANIUM'S TRANSMISSION STOPPED WORKING. MY CAR WAS IN PARK ON THE SIDE OF THE ROAD AND WHEN I PUT IT IN DRIVE, MY TRANSMISSION SLIPPED AND WOULD NOT MOVE FORWARD. I HAD TO GET MY CAR TOWED AND TWO MECHANICS SAID THE TRANSMISSION IS DONE. MY CAR HAS 80,000 MILES AND WAS WELL TAKEN CAR OF.
TRANSMISSION NOT WORKING
POWER TRAINED FAILED TWICE. FIRST TIME AUG '18 WITH 37K MILES AND SECOND EVENT FEB. ''21 WITH 67K MILES. BOTH EVENTS THE VEHICLE SUDDENLY DISPLAYS A 'TRANSMISSION FAULT: SERVICE NOW' WHICH RENDERS THE VEHICLE UNABLE TO DRIVE. FIRST EVENT RANDY WISE FORD DEALERSHIP REPAIRED BY TECH (NAME CHANDLER) OUR SIX SPEED TRANSMISSION. THEY REPLACED UNDER WARRANTY; DIRECT CLUTCH REBUILD, REPLACE FRICTION MATERIAL & SEALS..ETC. THE SECOND EVENT: SAME VEHICLE SUDDENLY DISPLAYS A 'TRANSMISSION FAULT: SERVICE NOW.' I RETURN THE ESCAPE TO RANDY WISE (MANAGER MIKE) AND INFORMED US THAT DIAGNOSES (SCOPE) "RECLUTCH FAILURE" CODE. SAME ISSUE. THEY STATED IY WAS OUT OF THERE 2 YEAR WARRANTY AND I HAD THREE OUT OF POCKET OPTIONS TO FIX & NO WARRANTY. I CONTACTED FORD CUSTOMER SERVICE (ERICA) TO FILE CLAIM. ERICA CONTACTED THE DEALER AND RETURN BACK TO ME IN 5 MINUTES STATING THE THREE OUT OF POCKET COST WAS MY ONLY OPTIONS. NO ESCALATION WAS OFFER BESIDE WIRTING A NOTE TO THE AS CUSTOMER SERVICE DEPT. I REQUEST THE NAME OF TE FORD ZONE MANAGER FOR SE MICHIGAN AND SHE COULD NOT PROVIDE THE CONTACT. TRANSMISSION FAILURE TWICE WITH LESS THAN 68K MILES. THE VEHICLE WOULD LUNGE WHEN COMING TO A STOP. UPON TAKE OFF FROM A STOP, IT WOULD HAVE VERY LITTLE POWER OR HIGH RPM'S & MOVE SLOW CAUSING SAFE DRIVING ISSUES. PLACING THE VEHICLE IN DRIVE (FROM PARK POSITION, THE VEHICLE LUNGED FORWARD... ROUGH, CLUMPSY THE WHOLE TIME WE HAVE OWNED. VERY DISAPPOINTED IN FORD, FORD PRODUCT ADN FORD AUTHORIZED DEALER SERVICE WORK. THIS VEHICLE IS A LEMON AND SHOULD BE A LAW PROTECTING CONSUMERS FROM SUCH FAULTY FORD PRODUCTS.
CAR DASH BOARD ELECTRICAL WIRING HAS GONE BAD. ORIGINALLY THE INFORMATION ON SCREEN WAS FADING AND AFTER ABOUT A MONTH NO LONGER SHOWS ANY INFORMATION. FORD STATED THE ENTIRE PANEL WOULD NEED TO BE REPLACED, INVOLVING RE-READING ENGINE MILEAGE AND PROGRAMMING KEYS AGAIN FOR $700. DID NOT GET THAT FIXED AS IT'S NOT A NECESSITY. DRIVER WINDOW MOTOR FAILED WITHOUT WARNING WHILE DRIVING WITH THE WINDOWS UP. NOW THE ENGINE HAS BEEN READING A TURBO ISSUE BUT IT CANNOT BE DETERMINED IF IT'S THE ACTUAL TURBO BOOST OR THE WASTE GATE. THIS LEAD TO TRANSMISSION SKIPPING AND ULTIMATELY STALLING WHILE DRIVING ON HIGHWAY AND THEN CITY ROADS AND HAVING TO RESTART CAR SEVERAL TIMES TO MAKE IT HOME AND THEN TOWED THE CAR TO LOCAL MECHANIC SHOP WHO STATED TRANSMISSION NEEDS TO BE REPLACED FOR $4500. ALONG WITH A FUEL LINE ISSUE THAT HAD ALREADY BEEN REPAIRED 2 YEARS PRIOR AND AGAIN UNABLE TO CONFIRM WHY THE TURBO SENSOR CODE IS POPPING UP. CAR IS USED FOR TYPICAL DAILY DRIVING WITH CHILDREN AND SHOULD NOT HAVE THESE ISSUES. THERE ARE RECALLS FOR THIS MAKE/YEAR BUT NOT ON MY SPECIFIC VIN THOUGH THEY ARE SIMILAR ISSUES. THE COST TO REPAIR THE VEHICLE IS MORE THAN IT IS WORTH AND I'M VERY UNSATISFIED WITH THE LONGEVITY OF IT. I DID GET THE RECALL FOR MY DOORS DONE AFTER ONE DAY DRIVING AND A BACK DOOR OPENED ON ITS OWN, COME TO FIND OUT THEY STILL NEED TO REPLACE THE OTHER DOORS.
I WAS DRIVING THE CAR WHEN IT STARTED HAVING PROBLEMS. I TOOK IT TO MY MECHANIC AND HE CHECKED THE CAR OUT AND CALLED ME TO TELL ME THAT THE VACUUM PUMP FAILED BECAUSE IT WASN'T GETTING ANY OIL FROM THE ENGINE AND IT CAUSED THE ENGINE TO LOCK UP. THE OIL GAUGE SHOWED THAT IT WAS FULL. NOW MY ENGINE NEEDS REPLACED! I HAVE ALWAYS BEEN A FORD OWNER AND FOR THIS TO HAPPEN TO A 2014 FORD ESCAPE WELL I GUESS I WON'T BE BUYING A FORD PRODUCT AGAIN. I STRUGGLE TO MAKE ENDS MEET AS IT IS BUT THE COST OF REPLACING THE ENGINE IS TOO EXPENSIVE FOR ME.
WHILE DRIVING THIS VEHICLE, IT WENT OUT OF GEAR AND ACTED AS IF IT WERE IN NEUTRAL
COOLANT LEAKING IN #3 CYL, LOOKS TO BE A BAD CASTING IN THE BLOCK FROM FACTORY, OVERHEATS AND USES COOLANT
TL* THE CONTACT OWNS A 2014 FORD ESCAPE. THE CONTACT STATED WHILE DRIVING 15 MPH, THE VEHICLE STALLED WITHOUT WARNING. THE VEHICLE WAS RESTARTED AND JERKED HOWEVER, THE FAILURE RECURRED. THE VEHICLE WAS TOWED TO AN INDEPENDENT MECHANIC WHERE THE CONTACT WAS INFORMED THAT THE TRANSMISSION NEEDED TO BE REPLACED. THE LOCAL DEALER WAS NOT CONTACTED. THE VEHICLE WAS NOT DIAGNOSED NOR REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 119,000.
2014 FORD ESCAPE TITANIUM, 1.6 ECOBOOST ENGINE, SINCE AROUND 55000 MILES, NOTHING BUT ISSUES RELATED TO ENGINE AND COOLING SYSTEMS...CAR HAD RECALL THAT FORD DID NOT HAVE PARTS FOR, ENGINE FROZE UP COOLANT AND OIL ALL OVER THE INSIDE OF THE ENGINE AND NEEDED TO BE REPLACED, FORD REPLACED ENGINE DUE TO THE FACT THAT IT WAS DOCUMENTED THEY DID NOT HAVE THE PARTS FOR THE RECALL YET AND THE WORST CASE SCENARIO HAPPENED. THIS SHOULDN'T HAPPEN IN A CAR THAT HAS 55000 MILES ON IT. THEY INSTALLED THE COOLANT SENSOR AT THAT TIME AS WELL. THEN AT 75,000 MILES, THE TRANSMISSION WENT WITHOUT WARNING WHILE DRIVING WITH 2 CHILDREN IN THE CAR. I HAD IT REPLACED BY MY PRIVATE MECHANIC FOR $4500. LAST WEEK, USED THE FACTORY INSTALLED REMOTE START X1 IN 20 DEGREE NEW ENGLAND WEATHER, AND WHEN TRIED TO GO OUT TO CAR, THE HIGH TEMP CODE WAS ON AND THE ENGINE WOULDNT START. LET IT SIT FOR 5 HOURS IN THE 20 DEGREE WEATHER, CLEARLY ENGINE NOW COOL BUT STILL WOULDN'T START...HAD IT TOWED TO MY MECHANIC, NEXT AM HE LET ME KNOW THAT THE 2018 COOLANT SENSOR WAS BLOWN AND LEAKING COOLANT...REPLACED AND REPAIRED AT COST OF $250...WHY SHOULD A SENSOR GO AFTER ONLY 2 YEARS? SO MANY ISSUES WITH THIS ONE CAR ALL AROUND THE COOLANT AND THE ENGINE. I HAVE CONTACTED THE LAWSUIT FILED IN DECEMBER TO JOIN THIS AS WELL.
I WAS DRIVING WHEN THE HIGH ENGINE TEMPERATURE STOP SAFELY ALERT POPPED UP ON THE SCREEN ABOVE THE STEERING WHEEL. I WAS DRIVING IN A RESIDENTIAL AREA WHEN THIS HAPPENED.
I WAS DRIVING AND MY CAR SUDDENLY SEIZED UP LIKE IT WAS IN NEUTRAL AND WOULDN'T MOVE AND IS NOW UNDRIVABLE. AFTER RESEARCHING I HAVE FOUND THIS YEAR VEHICLE IS KNOWN FOR THIS TO HAPPEN.
A CAR TOOK THE RED LIGHT AS WE HAD THE GREEN LIGHT SHE RAN INTO THE CAR IN FRONT OF ME AND THEN FISH TALED AND HER REAR CAR SMASHED INTO MY FRONT... NONE OF MY AIRBAGS DEPLOYED AT ALL BUT THE OTHER 2 CAR DID AND MY FRONT END DAMAGES ARE SEVERELY DAMAGED. THE PERSON RESPONSIBLE FOR THIS ACCIDENT WAS ARRESTED AT THE SCENE AND THEY DID A SOBRIETY TEST ON HER
TL* THE CONTACT OWNS A 2014 FORD ESCAPE. THE CONTACT STATED THAT WHILE DRIVING, THE VEHICLE OVERHEATED AND WENT INTO LIMP MODE. AS A RESULT, THE EXHAUST PIPE STARTED TO SMOKE. THE CONTACT STATED THAT THE ENGINE WAS HOT AND MAKING CRACKING SOUND. THE FAILURE CAUSE A COOLANT LEAK. THE WARNING INDICATOR LIGHT ILLUMINATED ENGINE OVERHEATING. THE VEHICLE WAS TAKEN TO COOK COUNTY FORD INC (1000 S. HUTCHINSON AVE, ADEL, GA 31620) AND THE CONTACT WAS INFORMED THAT THE COOLANT SENSOR AND HOSES FAILURE HAD TO DO WITH A RECALL AND THE VEHICLE WOULD BE REPAIRED UNDER NHTSA CAMPAIGN NUMBER: 17V209000 (ENGINE AND ENGINE COOLING). THE VEHICLE WAS REPAIRED HOWEVER, THE REPAIR FAILED TO FIX THE ISSUE. THE CONTACT STATED THAT TWO WEEKS LATER THE FAILURE RECURRED. THE VEHICLE WAS TOWED BACK TO THE SAME DEALER AND WAS DIAGNOSED THAT THE ENGINE CYLINDER HEAD WAS FRACTURED AND THE ENGINE NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE AND OPENED A CASE. THE FAILURE MILEAGE WAS APPROXIMATELY 108,000.
WHILE DRIVING DOWN THE HIGHWAY 70MPH, I SUDDENLY LOST POWER STEERING. I STRUGGLED TO KEEP THE CAR IN MY LANE AS IT PULLED HARD TO THE RIGHT. MY DASHBOARD LIT UP WITH "STEERING LOSS STOP SAFELY" MESSAGE.
TL* THE CONTACT OWNS A 2014 FORD ESCAPE. THE CONTACT STATED THAT THE DOOR CLIPS THAT HELD THE DOOR PANELS TOGETHER WERE FRACTURED. THE FAILURE OF THE INTERIOR REAR PASSENGER'S SIDE DOOR PANEL CAUSED THE DOOR TO NOT BE ABLE TO BE OPENED. THE CONTACT MENTIONED THE REAR DRIVER'S SIDE DOOR PANEL ALSO FAILED TO UNLOCK INTERMITTENT. THE VEHICLE WAS TAKEN TO CHALMERS FORD (2500 RIO RANCHO BLVD SE, RIO RANCHO, NM 87124, (505) 897-2500) WHERE THE VEHICLE WAS DIAGNOSED AND IT WAS DETERMINED THAT THE DOOR CLIPS NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE FAILURE RECURRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE AND INFORMED THE CONTACT THAT THE VIN WAS NOT UNDER RECALL. THE FAILURE MILEAGE WAS APPROXIMATELY 98,940.
TL* THE CONTACT OWNS A 2014 FORD ESCAPE. THE CONTACT STATED THAT WHILE DRIVING AT 60 MPH, THE VEHICLE BEGAN TO MAKE AN ABNORMAL BEEPING SOUND. AS THE CONTACT PULLED OVER, A FLAME QUICKLY ERUPTED FROM UNDERNEATH THE VEHICLE. DUE TO THE IMMEDIATE SHOCK OF THE SITUATION, THE CONTACT BECAME FRANTIC AND KICKED OUT HER DRIVER SIDE WINDOW IN ORDER TO EXIT THE VEHICLE. THE CONTACT THEN CALLED THE AUTHORITIES AND THE POLICE AND FIRE DEPARTMENT ARRIVED ON THE SCENE. A POLICE AND FIRE REPORT WERE FILED AT THE SCENE. NO INJURIES WERE REPORTED AS A RESULT OF THE FIRE. DUE TO THE FAILURE, THE VEHICLE WAS TOWED TO AN INDEPENDENT MECHANIC WHERE IT WAS LATER DEEMED DESTROYED. THE DEALER NOR THE MANUFACTURER HAVE YET TO BE NOTIFIED OF THE FAILURE. UPON INVESTIGATION, THE CONTACT LINKED HER FAILURE TO NHTSA CAMPAIGN NUMBER: 17V209000(ENGINE AND ENGINE COOLING) WHICH SHE WAS UNAWARE OF PRIOR TO THE FAILURE. THE VEHICLE WAS DESTROYED. THE FAILURE MILEAGE WAS UNKNOWN.
SHIFTER CABLE BROKE. WOULD NOT ALLOW TO SHIFT IN ANY GEAR. THIS HAS RECALLED ON SEVERAL THOUSAND VEHICLES, UNFORTUNATELY MY VIN # WAS NOT HONORED. ALSO BRAKE BOOSTER HAS FAILED. THIS IS RIDICULOUS.
THE TRANSMISSION WENT OUT THERE ARE 3 INTERNAL FAULTS
ON 8/6/20, I BACKED UP TO THE WAA GARAGE DOOR, STOPPED, AND ATTEMPTED TO PUT THE CAR INTO PARK. THE SHIFT LEVEL INDICATED THAT IT WAS IN PARK, BUT THE ONBOARD COMPUTER INDICATED THAT THE CAR WAS IN REVERSE/NEUTRAL, THE LAST GEAR USED. THE BATTERY WAS DETACHED IN AN EFFORT TO RESENT ANY ELECTRICAL MALFUNCTION. THIS ACTION WAS NOT SUCCESSFUL, AND THE CAR REMAIN "IN GEAR". THE VEHICLE WOULD NOT START, AS IT WAS NOT ACTUALLY IN PARK. THE VEHICLE REMAINED IN AN ELECTRICALLY "ON" MODE, FURTHER CAUSING THE BATTERY TO FULLY DISCHARGE AND DIE. THE VEHICLE WAS TOWED TO THE DEALERSHIP FOR REPAIR 8/12/20. DEALERSHIP REPAIR NOTES INDICATE "REPLACED TRANSMISSION SHIFTER CABLE DUE TO BUSHING ON TRANSMISSION LINKAGE BEING WORN OUT. THIS DESCRIPTION MATCHES FORD RECALL NOTICE 18S20, FOR A 2014 FORD ESCAPE, 6 SPEED TRANSMISSION AND NHTSA RECALL NOTICE 18V471000. THIS REPAIR WAS COMPLETED 8//17/20 AND PAID OUT OF POCKET. REQUESTING RECALL EXPANSION TO INCLUDE THIS VEHICLE, AND COMPENSATION FOR OUT-OF-POCKET EXPENSES.
MY 2014 FORD ESCAPE STALLED WHILE DRIVING. I HAD JUST GOTTEN OFF THE INTERSTATE WHEN THE INTERIOR LIGHTS WENT ON AND THE VOICE ACTIVATED SYSTEM STATED "YOU ARE NOT IN PARK" I WAS ABLE TO PULL OVER. RESTART THE SUV AND DRIVE HOME. I WAS LUCKY BECAUSE I HAD JUST GOTTEN OFF THE INTERSTATE.....AND WAS DOING 25MPH! IF IT HAPPENED ON THE INTERSTATE I PROBABLY WOULDN'T BE HERE RIGHT NOW!
THE TRANSMISSION WENT ON A STREET DRIVING TO WORK, VEHICLE WOULD NOT MOVE
DRIVING ON INTERSTATE CHECK ENGINE LIGHT CAME ON THEN MESSAGE BOARD READ CAR IS OVERHEATED AND TO PULL OVER AND CAR SHUT DOWN, THEN THE TEMP GAUGE SHOT UP TO H. FINALLY CAME TO A COMPLETE STOP & CAR WAS SMOKING, OPENED THE HOOD AND SAW FLAMES, POURED WATER ON IT CALLED 911... APPARENTLY COOLLANT LEAKED OUT AND CAUSED THE TURBO TO GET HOT AND STARTED A FIRE.
MY 2014 FORD ESCAPE JUST HAD ENGINE LIGHTS COMING ON AND OVERHEATED AND JUST QUIT RUNNING.
THE VEHICLE RANDOMLY OVERHEATS AT TIMES AND SMOKES. NO MATTER THE AMOUNT OF COOLANT THAT'S IN THE TANK IT SEEMS LIKE IT'S NEVER FULL AND IT BURNS IT UP WITHIN MINUTES. THE VEHICLE CAN ONLY BE DRIVEN LESS THAN 8 MILES BEFORE IT STARTS SMOKING. WHEN DRIVING UPHILL SOMETIMES IT'LL SAY 'REDUCED POWER DUE TO OVERHEATING' EVEN THOUGH YOU JUST STARTED THE VEHICLE AND IT COULDN'T BE THAT HOT YET. THERE'S A RECALL ON THIS EXACT MODEL OF VEHICLE FOR THE SAME THING AND I BELIEVE MY VEHICLE WAS AFFECTED.
WHILE DRIVING THE CAR STARTED TO SMOKE FROM THE HOOD. THE SMOKE STARTED TO COME INTO THE CAR SO THE CAR WAS PULLED OVER. ONCE STOPPED, THE HOOD WAS POPPED AND FLAMES STARTED TO COME OUT. THE ENTIRE FRONT END WAS BURNED.
TL* THE CONTACT OWNS A 2014 FORD ESCAPE. THE STATED THE VEHICLE ENGINE COOLING SYSTEM FAILED. THE CONTACT STATED THAT A MESSAGE WAS RECEIVED ON THE INSTRUMENT PANEL STATING THAT THE COOLANT SYSTEM WAS LOW AND SERVICE WAS REQUIRED. THE CONTACT STATED THAT COOLANT NEEDED TO BE ADDED EVERY TWO WEEKS TO THE VEHICLE FOR THE ENGINE NOT TO FAIL. THE CONTACT ALSO STATED THAT THE COOLANT FAILURE STARTED IN MARCH OF 2019. THE VEHICLE WAS TAKEN TO BELL FORD (2401 W BELL RD, PHOENIX, AZ 85023) HOWEVER, A DIAGNOSTIC WAS NOT PERFORMED. THE DEALER STATED THAT THE VEHICLE WAS NOT INCLUDED IN NHTSA CAMPAIGN NUMBER: 17V209000 (ENGINE AND ENGINE COOLING). THE MANUFACTURER WAS NOT CONTACTED. THE VEHICLE WAS NOT REPAIRED. THE FAILURE MILEAGE WAS 101,000.*LN*JB*DT*JB Thermostat and engine coolant temperature sensor needs to be replaced.
MY 2014 FORD ESCAPE IS HAVING THE SAME PROBLEM MANY AT HTTPS://WWW.CARPROBLEMZOO.COM/FORD/ESCAPE/2014/COOLANT-LEAKING-PROBLEMS.PHP ARE COMPLAINING OF. THE ENGINE COOLANT LIGHT KEEPS COMING ON. WENT TO FORD DEALERSHIP, THEY DID EXTENSIVE TESTING ON IT, SAID THERE WAS NO PROBLEM AND ONLY THAT THE ENGINE COOLANT SENSOR CAN BE SENSITIVE. TODAY, AS WITH THE OWNER COMPLAINTS, I WAS GOING UP A HILL, AND A RED ENGINE LIGHT CAME ON SAYING 'ENGINE TOO HOT, TURN OFF IMMEDIATELY AND PULL OVER' WELL I COULDN'T PULL OVER ON THE HILL SO WITHIN ONLY A FEW SECONDS, VEHICLE SHOOK, AND TURNED OFF LEAVING ME STUCK IN THE MIDDLE OF A HILL WITH NO ONE TO HELP. I CANNOT EVEN IMAGINE THIS HAPPENING ON THE FREEWAY LIKE OTHER OWNERS WITH THE SAME PROBLEM ARE HAVING! I'M SCARED TO DRIVE IT. LET ALONE TEACH MY DAUGHTER TO DRIVE ON IT! I THOUGHT I WAS BUYING HER A SAFE VEHICLE. I CHECKED VIA VIN NUMBER AND SHOWS ON OPEN RECALLS, YET, THIS IS THE EXACT SAME PROBLEM OTHER OWNERS ARE HAVING. THIS PROBLEM SHOULD BE RECALLED AND FIXED! PLEASE CONSIDER REVIEWING AND THANK YOU IN ADVANCE FOR YOUR HELP IN RESOLVING THIS ISSUE.
MY 2014 FORD ESCAPE ECOBOOST IS HAVING THE SAME PROBLEM MANY AT HTTPS://WWW.CARPROBLEMZOO.COM/FORD/ESCAPE/2014/COOLANT-LEAKING-PROBLEMS.PHP (SEE ATTACHMENT) ARE COMPLAINING ABOUT. THE ENGINE COOLANT LIGHT KEEPS COMING ON. WENT TO FORD DEALERSHIP, THEY DID EXTENSIVE TESTING ON IT, SAID THERE WAS NO PROBLEM AND ONLY THAT THE ENGINE COOLANT SENSOR CAN BE SENSITIVE. ENGINE COOLANT LIGHT GOES ON DAILY, YET LEVELS ARE OKAY. REMOVED CAP TO CHECK HEARD A HISSING NOISE AND THEN FLUID FROM OVERFLOW FLOWED IN AND NOT LOW. SO CANNOT ADD MORE COOLANT YET ENGINE LIGHT SAYS 'LOW ENGINE COOLANT' TODAY, AS WITH THE OWNER COMPLAINTS, I WAS GOING UP A HILL, AND A RED ENGINE LIGHT CAME ON SAYING 'ENGINE TOO HOT, TURN OFF IMMEDIATELY AND PULL OVER' WELL I COULDN'T PULL OVER ON THE HILL SO WITHIN ONLY A FEW SECONDS, VEHICLE SHOOK, AND TURNED OFF LEAVING ME STUCK/STRANDED IN THE MIDDLE OF A HILL WITH NO ONE TO HELP. WAITED TURNED ON AGAIN WAS ABLE TO GO MAYBE 2 FT, LIGHT CAME ON AGAIN, SHUT OFF VEHICLE AGAIN. IT IS ONLY 46 DEGREES OUT TODAY AND BARELY STARTED DRIVING WHEN THIS HAPPENED. I CANNOT EVEN IMAGINE THIS HAPPENING ON THE FREEWAY LIKE OTHER OWNERS WITH THE SAME PROBLEM ARE HAVING! I'M SCARED TO DRIVE IT. LET ALONE TEACH MY DAUGHTER TO DRIVE ON IT! I THOUGHT I WAS BUYING HER A SAFE VEHICLE. I CHECKED VIA VIN NUMBER AND SHOWS ON OPEN RECALLS, YET, THIS IS THE EXACT SAME PROBLEM OTHER OWNERS ARE HAVING. THIS PROBLEM SHOULD BE RECALLED AND FIXED! PLEASE CONSIDER REVIEWING AND THANK YOU IN ADVANCE FOR YOUR HELP IN RESOLVING THIS ISSUE.
WHAT CAN CAUSE MY 1.6L FORD ESCAPE TITANIUM 2014 TO BE HESITANT WHEN I PUSH DOWN ON GAS AND THEN SUDDENLY THE POWER KICS IN BACK AFTER ABOUT 5 SECONDS. IT LIKE ITS NOT GETTING ENOUGH GAS AT THE START! NO CHECK ENGINE ON - JC TAMPA FL
TL* THE CONTACT OWNS A 2014 FORD ESCAPE. THE CONTACT STATED THAT WHILE DRIVING AT VARIOUS SPEEDS, THE VEHICLE SHIFTED INTO LIMP MODE WITH A MESSAGE INDICATING CRITICAL OVERHEATING, SHUT-OFF VEHICLE BEING DISPLAYED. THE CONTACT COASTED TO THE SIDE OF THE ROADWAY AND SHUT-OFF THE VEHICLE. THE VEHICLE WAS RESTARTED BUT FAILED TO MOVE. THE VEHICLE WAS TOWED TO AN INDEPENDENT MECHANIC AND WAS DIAGNOSED. THE CONTACT RETRIEVED DTC CODES: (P0219) ENGINE OVERSPEED CONDITION AND (P1299) CYLINDER HEAD OVERTEMPERATURE PROTECTION ACTIVE. THE CONTACT WAS ADVISED TO TAKE THE VEHICLE TO AN AUTHORIZED FORD DEALER. THE CONTACT WAS ALSO INFORMED OF NHTSA CAMPAIGN NUMBER: 17V209000 (ENGINE AND ENGINE COOLING). THE CONTACT CALLED LOVELAND FORD (999 E. EISENHOWER BLVD, LOVELAND, CO 80537, (970) 667-2220) TO INFORM THE DEALER OF THE FAILURE. THE DEALER INFORMED THE CONTACT THAT THE VIN WAS NOT INCLUDED. THE MANUFACTURER WAS CONTACTED AND REFERRED THE CONTACT TO NHTSA. THE FAILURE MILEAGE WAS APPROXIMATELY 97,755.
AFTER PURCHASING MY FORD MY TRANSMISSION WENT OUT WHILE DRIVING. I REPLACED IT AND A YEAR LATER HAD MY RECALL REPLACED FOR MY COOLANT SENSOR. WHILE THIS HAPPENED I HAD NO IDEA MY COOLANT LEVEL WAS SO LOW BECAUSE MY WARNING LIGHT NEVER CAME ON IN RETURN DAMAGED THE HOSE. SO I HAD TO SPEND $562 TO REPLACE THAT TO MAKE SURE THE RECALL WAS PUT ON CORRECTLY. WHEN I RETURNED TO PICK UP MY CAR I COULDN'T EVEN DRIVE IT OUT BECAUSE IT STARTED JERKING AND FEELS LIKE MY TRANSMISSION IS GOING OUT AGAIN. THIS 2014 FORD ESCAPE HAS SOME SERIOUS PROBLEMS WITH THE TRANSMISSION. NOT TO MENTION AFTER SO MANY MILES OF DRIVING I HAVE TO TAKE OUT MY FUSE TO RESET MY BLUETOOTH RADIO.
VEHICLE HAS BEEN DIAGNOSED AS LEAKING COOLANT INTO ONE OF THE CYLINDERS. IF LEFT UNREPAIRED, THERE IS A POSSIBILITY OF ENGINE FIRE. DEALER RECOMMENDED REPAIR IS TO REPLACE THE ENGINE, AT AN UNACCEPTABLY HIGH COST OF APPROXIMATELY $9000.
THE POWER STEERING ASSIST FAULT. I AM UNABLE TO TURN THE STEERING WHEEL. IT IS HARD TO TURN. WHEN STARTING THE CAR THE ERROR MESSAGE POWER STEERING ASSISTANT FAULT. I COMES ON AND GOES OFF.
WE HAVE AN ELECTRICAL PROBLEM WHERE SOMETIMES PHONE WILL NOT WORK OR AUTOMATICALLY CONNECT . THE RADIO GOES OUT AND WE ALSO HAVE AND ISSUE THE THE TRUNK NOT OPENING OR CLOSING WHEN REAR BUTTON OR DASH BUTTON IS PUSHED. I AM CONCERNED THAT THIS ISSUE MAY GIVE OTHER TROUBLE IN THE FUTURE . THIS HAPPENS ALMOST EVER OTHER DAY
REMOTE START HAS ALSO VERY WORKED
TORQUE CONVERTER, TRANSMISSION, WARNING LIGHTS ON THURSDAY, 12/3/20, MY DAUGHTER RETURNED HOME AND EXPLAINED THAT SHE NOTICED A WHINING SOUND AS SHE TURNED INTO OUR NEIGHBORHOOD. ABOUT 2 HOURS LATER SHE STARTED THE CAR FOR ME AND I COULD NOT DISTINGUISH ANY SOUNDS TO BE CONCERNED WITH AND TOLD HER SHE WOULD BE FINE TO DRIVE IT TO HER VOLLEYBALL PRACTICE'I SAID''IT DOESN'T SOUND LIKE ANYTHING THAT WILL CAUSE IT TO DIE ON THE SIDE OF THE ROAD.' WITHIN 10 MINUTES AFTER LEAVING CALLED TO SAY THE CAR WAS LOSING POWER AND BARELY MOVING ON A BUSY CITY STREET. SHE HAD TO COAST ACROSS ONCOMING TRAFFIC WITH NO POWER TO GET TO A STREET WHERE SHE COULD WAIT FOR ME. ULTIMATELY WHERE SHE WAS STRANDED WAS A DANGEROUS SPOT TO BE FOR OTHER CARS TURNING ONTO THE STREET BECAUSE OF A WALL BLOCKING THEIR VIEW OF HER VEHICLE UNTIL THEY MADE THE TURN. WHEN I ARRIVED I CONFIRMED THAT THE CAR WAS NOT DRIVEABLE. SHIFTING IN AND OUT OF GEARS BARELY GENERATED ANY MOVEMENT. IT TOOK 20 MINUTES DRIVING ON A RESIDENTIAL STREET AT ABOUT 3 MPH TO REACH A PARKING LOT (IT TOOK ONE MINUTE TO GET THE CAR OVER A SLIGHT HUMP TURNING INTO THE PARKING LOT) WHERE I LEFT THE VEHICLE OVERNIGHT UNTIL I COULD HAVE IT TOWED TO A FORD DEALERSHIP. FORD DIAGNOSED THE FOLLOWING 'SUSPECT TORQUECONVERTER INTERNAL FAILURE SENT METAL THROUGH THEPUMP (WHINE) AND THROUGH OUT THE REST OF THETRANSMISSION.' TWO REPAIR OPTIONS NEW TRANSMISSION FOR $5,809.18 OR OVERHAUL FOR $5,181.57. THIS IS A COMMON ISSUE AND IS DANGEROUS ENOUGH TO WARRANT A THOROUGH INVESTIGATION. VEHICLES SHOULD NOT GO FROM RUNNING FINE TO COMPLETE FAILURE WHILE DRIVING ON BUSY ROADWAYS. REPLACING A TORQUE CONVERTER IS ONE THING BUT A FAILURE OF A TORQUE CONVERTER CAUSING A $5,000+ REPAIR JOB IS ANOTHER THING. WARNING LIGHT AFTER FAILURE MAY ALSO NEED TO BE INVESTIGATED. THIS VEHICLE HAS A RECORD OF REGULAR ROUTINE MAINTENANCE.
TL* THE CONTACT OWNS A 2014 FORD ESCAPE. THE CONTACT STATED THAT UPON PLACING THE GEAR SHIFTER INTO THE PARK POSITION, THE TRANSMISSION CONTROL MODULE WOULD RECOGNIZE THE VEHICLE IN THE REVERSE POSITION AND WOULD ROLL BACKWARDS WITHOUT WARNING. THE CONTACT THEN TOOK THE VEHICLE TO AN INDEPENDENT MECHANIC WHO LINKED THE FAILURE TO NHTSA CAMPAIGN NUMBER: 18V471000 (POWER TRAIN) HOWEVER, THE VIN WAS NOT INCLUDED IN THE RECALL. THE CONTACT THEN REACHED OUT TO THE MANUFACTURER ONLINE AND WAS INFORMED TO CONTACT NHTSA FOR ASSISTANCE. THE VEHICLE REMAINED IN POSSESSION OF THE MECHANIC AND HAD YET TO BE REPAIRED. THE FAILURE MILEAGE WAS APPROXIMATELY 84,000.
I OWN A 2014 FORD ESCAPE IT HAS 101,000 MILES ON IT. THE CAR HAS BEEN WELL MAINTAINED WITH ALL THE NORMAL MAINTENANCE DONE AT MILEAGE RECOMMENDED. I WAS ON THE INTERSTATE IN TRAFFIC WHEN ALL THE SUDDEN THE VEHICLE JUST SHUT OFF, WHICH LEFT ME IN THE MIDDLE OF THE INTERSTATE DUE TO THE BUMPER TO BUMPER TRAFFIC. I HAD THE VEHICLE TOWED TO SHOP AND COME TO FIND OUT THE TRANSMISSION WENT COMPLETELY OUT. CALLED THE FORD DEALERSHIP AND OF COURSE THE WARRANTY HAD JUST EXPIRED ON IT AND WAS TOLD THAT THEY WEREN'T AWARE OF THIS PROBLEM WITH THESE VEHICLES AND THERE WAS NOTHING THEY COULD DO ABOUT THIS PROBLEM. T THIS POINT IT WAS GOING TO COST ME OVER 5K TO HAVE EVERYTHING FIXED. COME TO FIND OUT FORD KNEW ABOUT THIS PROBLEM WITH THIS PARTICULAR YEAR MAKE AND MODEL OF THIS VEHICLE AND ARE PRETTY MUCH A JOKE. THIS PROBLEM SHOULD BE A RECALL GIVING THE FACT I STILL OWED MONEY FOR THIS VEHICLE.
I WAS DRIVING ON A STATE HIGHWAY AND THE CAR STARTED SLOWING DOWN. WHEN I PRESSED THE GAS THE ENGINE REVVED BUT THE CAR HAD NO POWER. THE CAR STOPPED IN THE MIDDLE OF THE ROAD, AND WHEN I TRIED TO SHIFT TO THE "SPORT" SHIFT IT WAS CLEAR THAT THE TRANSMISSION WOULD NOT ENGAGE PROPERLY. I PUSHED THE CAR (OUT OF THE HIGHWAY) ONTO THE SHOULDER AND TURNED THE CAR OFF. I WAITED ABOUT 15 MINUTES, STARTED THE CAR AND DROVE IT 5 MILES HOME. ONCE ON THE WAY HOME I HAD TO TURN IT OFF FOR 15 MINUTES AGAIN. IT WAS SHIFTING ERRATICALLY AND WAS BARELY ABLE TO MAKE IT HOME. WHEN I GOT HOME AND PULLED INTO THE DRIVEWAY, THE "SERVICE TRANSMISSION" LIGHT CAME ON. THIS WAS THE FIRST INDICATION THAT I WAS GIVEN THAT THERE WAS A PROBLEM. THIS IS VERY DANGEROUS, SINCE THE CAR JUST DIED ON THE HIGHWAY WITH NO WARNING. I AM VERY LUCKY THAT IT WAS NOT A BUSY HIGHWAY AND THAT I WAS ABLE TO GET OUT OF THE ROAD QUICKLY. I'M TOLD BY THE DEALERSHIP THAT IT IS THE TORQUE CONVERTER AND THE ENTIRE TRANSMISSION NEEDS TO BE REPLACED. THIS NEEDS TO BE RECALLED BEFORE SOMEBODY GETS KILLED BY HAVING THIS HAPPEN ON THE HIGHWAY. WE SHOULD AT LEAST GET A WARNING *BEFORE* IT HAPPENS.
MY CAR QUIT WORKING AND I HAVE BEEN TRYING TO GET IT FIXED SINCE 10/24. IT DEFINITELY SOUNDS LIKE THE RECALL ISSUE BUT FORD IS TELLING ME ITS NOT. THEY WANT TO CHARGE ME $5500 TO FIX IT BUT IT DEFINITELY SOUNDS LIKE A BUSHING ERROR.
IN FEB 2019 I HAD MY FORD ESCAPE SERVICED FOR AN ENGINE COOLANT RECALL (17S09). IN OCTOBER 2020 THE FORD DEALERSHIP FOUND MY ENGINE COOLANT LEAKING INTO THE CYLINDERS OF MY ENGINE. THIS IS A PROBLEM THAT SHOULD HAVE BEEN TAKEN CARE OF BY THE RECALL. THIS IS A FIRE HAZARD AND FORD CLAIMS THE REPAIR WILL BE $5,000. THEY CLAIM THAT THE RECALL WILL NOT COVER THE EXPENSE. I AM WRITING FOR FORD TO REOPEN RECALL 17S09. THIS IS A HUGE SAFETY HAZARD AND LIABILITY.
MY 2014 FORD ESCAPE DROVE FINE UNTIL MY HUSBAND DROVE IT TO WORK AND WAS TRYING TO BACK INTO A PARKING SPOT. THE CAR WOULDN'T GO INTO REVERSE. LATER THAT NIGHT WHEN HE LEFT WORK THE CAR STARTED SHIFTING ROUGH SO HAD THE CAR TOWED TO PREVENT MORE DAMAGE. WAS TOLD BY THE DEALERSHIP THAT I NEEDED A NEW TRANSMISSION AT 116,000 MILES. SO I HAVE BEEN WORKING WITH FORD TO SEE IF THEY WILL PAY ALL OR AT LEAST HALF. NOW 17 MONTHS LATER I HAVE JUST GIVEN UP ON THE RUN AROUND WITH THE HOME OFFICE FOR SOMETHING THAT SHOULD HAVE BEEN A RECALL FOR BAD PARTS AND JUST PAYING FOR THE FIX. EITHER REPLACEMENT TOWARD PLANETARY DISK WITH SOLENOID DAMAGE. OR NEW TRANSMISSION.
TL* THE CONTACT OWNS A 2014 FORD ESCAPE. THE CONTACT STATED THAT WHILE DRIVING AT VARIOUS SPEEDS, THE VEHICLE HESITATED TO RESPOND WITH THE ACCELERATOR PEDAL DEPRESSED. THERE WAS NO WARNING. THE VEHICLE WAS TAKEN TO AN INDEPENDENT AND TEST DRIVEN HOWEVER, THE MECHANIC WAS UNABLE TO DUPLICATE THE FAILURE. THE CONTACT'S WIFE PLACED THE GEAR SHIFTER IN REVERSE HOWEVER, THE VEHICLE FAILED TO RESPOND. DUE TO THE FAILURE, THE VEHICLE WAS TAKEN TO ANOTHER INDEPENDENT MECHANIC WHERE THE MECHANIC DISCOVERED THAT THE TRANSMISSION FLUID WAS BLACK. ADDITIONALLY, METAL FRAGMENTS WERE FOUND WITHIN THE TRANSMISSION FLUID. THE MECHANIC DIAGNOSED THE VEHICLE WITH TRANSMISSION FAILURE. THE VEHICLE WAS THEN TOWED BACK TO THE FIRST INDEPENDENT MECHANIC WHERE THE TRANSMISSION WAS REPLACED. NEITHER THE DEALER NOR THE MANUFACTURER WERE NOTIFIED OF THE FAILURE. THE VEHICLE WAS REPAIRED. THE FAILURE MILEAGE WAS APPROXIMATELY 72,000.
I WAS DRIVING DOWN THE ROAD AND AN "INFO" LIGHT CAME ON SAYING "TRANSMISSION FAULT - SERVICE TRANSMISSION NOW". THEN CHECK ENGINE LIGHT CAME ON. TOOK CAR TO A TRANSMISSION REPAIR COMPANY AND THEY SAID IT'S A TORQUE CONVERTER ISSUE AND I NEED A WHOLE NEW TRANSMISSION FOR $4,500!!!! THIS CAR ISN'T THAT OLD AND I'M SEEING THIS IS A VERY COMMON ISSUE WITH 2014 FORD ESCAPES. IN MOTION ON CITY STREET.
TL* THE CONTACT OWNS A 2014 FORD ESCAPE. THE CONTACT STATED THAT WHILE ATTEMPTING TO DRIVE THE VEHICLE, THE GEAR SHIFTER FAILED TO SHIFT GEARS. THE VEHICLE WAS TOWED TO LF DONNELL, INC (7955 MARKET ST, YOUNGSTOWN, OH 44512), AND WAS DIAGNOSED THAT THE SHIFTER CABLE NEEDED TO BE REPLACED. THE VEHICLE WAS REPAIRED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE AND INFORMED THE CONTACT THAT THE VIN WAS NOT UNDER RECALL. THE FAILURE MILEAGE WAS 93,725.*DT*JB
VEHICLE HAS ONLY 78000 MILES... STOPPED TO MAKE A LEFT HAND TURN, AND WITHOUT WARNING... TRANSMISSION STOPPED WORKING. WOULD NOT PULL AT ALL. HAD TO PUSH VEHICLE WHILE IN HIGH TRAFFIC AREA..
TL* THE CONTACT OWNS A 2014 FORD ESCAPE. THE CONTACT STATED WHILE DRIVING 20 MPH, THE REAR PASSENGER'S SIDE DOOR OPENED INADVERTENTLY. THE CONTACT STATED THAT THE DOOR AJAR WARNING LIGHT WAS ILLUMINATED. THE CONTACT PARKED ON THE SIDE OF THE ROADWAY AND USED THE SEAT BELT TO SECURE THE REAR PASSENGER'S SIDE DOOR. THE VEHICLE WAS TAKEN TO THE LOCAL DEALER - RANDALL REED'S PARK CITIES FORD OF DALLAS (3333 INWOOD RD, DALLAS, TX 75235; (214) 296-4416) AND WAS INFORMED THAT ALL FOUR DOOR LATCHES NEEDED TO BE REPLACED. THE CONTACT WAS UNAWARE WHICH DOOR LATCHES WERE REPLACED. THE VIN WAS ASSOCIATED WITH NHTSA CAMPAIGN NUMBER: 20V331000 (LATCHES/LOCKS/LINKAGES). THE MANUFACTURER HAD NOT BEEN INFORMED OF FAILURE. THE FAILURE MILEAGE WAS UNKNOWN.
PURCHASED FROM FORD DEALERSHIP WHILE LIVING IN NEW YORK. UNDER THE WARRANTY, CHECK ENGINE LIGHT CAME ON AND FUEL LINE WAS REPAIRED IN 2016 (FORD CO), I NEVER RECEIVED ANY CORRESPONDENCE REGARDING ANY RECALLS FROM FORD COMP. SAME ISSUE OCCURRED AND I HAD TO PAY $2K TO REPAIR IT BECAUSE I WAS NOT AWARE OF ANY RECALLS. I MOVED TO WAXHAW, NC IN 2017. AFTER THE SAME ISSUE OCCURRING, I CALLED THE FORD MOTOR COMPANY IN LANCASTER, SC (MOVED HERE IN 01/2020). I FOUND OUT ABOUT THE MULTIPLE "RECALLS" ONLY WHEN I CALLED FORD CO IN LANCASTER. I WAS NEVER MAILED ANY RECALLS. THE FORD CO FOUND RECALLS AND I TOOK IT TO THEM ON 3/11/2020. NOTE THAT THEY DID NOT OFFER ME A LOANER CAR, EVEN THOUGH IT WAS RECALL WORK . I PICKED IT UP THE SAME DAY AND TWO DAYS LATER, IT OVERHEATED YET AGAIN. I CALLED FORD CO AND SPOKE TO JATOYA AND JAMIE. ON MARCH 17,2020, IT STALLED AND THEN STOPPED WHILE I WAS DRIVING ON THE HWY. CHECK ENGINE LIGHT CAME ON AGAIN. I TOOK IT TO FORD CO AND THEY STATED IT HAD MULTIPLE ISSUES THAT WOULD COST ME $6,700.60 TO REPAIR! THEY REPLACED THE COOLANT LEVEL SENSOR AND A LEAK. ON THE NHTSA VEHICLE SAFETY RECALL SITE, I DISCOVERED 5 RECALLS. RECALL#'S 17V472000 (7/25/17),15V406000 (6/24/15)-ELECTRICAL/INSTRUMENT PANEL, 15V005000(1/9/15)-FUEL SYSTEM/GAS DELIVERY,FUEL PUMP), 17V209000(3/27/17)-ENGIINE/ENGINE COOLING), & 14V403000(7/2/14). I BELIEVE THIS SHOULD QUALIFY AS "LEMON LAW" OR AN EXPLANATION AS TO WHY I RECEIVED NO NOTICES REGARDING THESE SIGNIFICANT RECALLS. LASTLY, I TRUST THAT YOU WILL RESOLVE THESE ISSUES IN A TIMELY MANNER, PROVIDE ME WITH A COST FREE LOANER VEHICLE, AND ALLOW ME TO TRADE IN THIS VEHICLE FOR ANOTHER ONE (CONSIDERING THE COSTS AND INCONVENIENCE INCURRED TO MYSELF AND THE INNATE POSSIBLE INJURIES THAT COULD HAVE OCCURRED DURING THE TIME THAT I WAS UNAWARE OF THESE. PLEASE EMAIL ME AT [XXX] ASAP *DT REDACTED TO PROTECT PERSONALLY IDENTIFIABLE INFORMATION PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6). *CC CONSUMER STATED ANOTHER RECALL WAS CALLED WITHIN THE DOOR LATCHES. *JB
UNDER 100,000 MILES AND THE TRANSMISSION IS INOPERABLE --- ROUGHLY $6,000.00 REPAIR AND THE BASE RETAIL IS ONLY ABOUT $8,200.00 ---- NO WARNING LIGHTS, NO PRIOR ISSUES OR WARNING OF AN ISSUE ---- STARTED POWER SURGING IN AND OUT OF GEAR RANGE AND EVEN STALLED THE VEHICLE WHILE IN MOTION BEFORE PARKING ---- WOULD START BACK UP BUT WAS VERY NOISY
TL* THE CONTACT OWNS A 2014 FORD ESCAPE. THE CONTACT STATED THAT WHILE DRIVING AT AN UNDISCLOSED SPEED, THE TRANSMISSION MALFUNCTIONED AND THE VEHICLE WOULD NOT PROPERLY ACCELERATE. ON SEVERAL OCCASIONS AFTER STOPPING THE VEHICLE WOULD NOT MOVE WHILE DEPRESSING THE ACCELERATOR PEDAL. THE VEHICLE WAS TAKEN TO THE LOCAL DEALER SCOTT PETERSON MOTORS LOCATED AT 30 5TH AVE, BELLE FOURCHE, SD 57717, TO BE DIAGNOSED. THE CONTACT WAS INFORMED THAT THE INTERNAL CLUTCH INSIDE THE TRANSMISSION FAILED AND GEARS ONE THRU FOUR WERE INOPERABLE AND THE TRANSMISSION WAS REPLACED. THE VEHICLE WAS REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 104,000.*DT*JB
ENGINE KEEPS OVER HEATING BUT NO COOLANT LEAK WARNING LIKE KEEPS COMING ON SAYING ENGINE TEMP TO HIGH PULL OVER JUST GOT TRANSMISSION REPLACED BY FORD DEALERSHIP VEHICLE WAS TRAVELING AROUND 60MPH WHEN ENGINE TEMP WARNING LIGHT CAME ON AND WENT LIMP
PER FORD DIAGNOSIS, TRANSMISSION SHIFTER CABLE HAS DEGRADED OVER TIME CAUSING CAR TO REMAIN IN NEUTRAL, EVEN WHILE GEAR SHIFTER IS LOCATED IN PARK POSITION. CAR WILL NOT SIT IN PARK UNLESS PARKING BRAKE IS APPLIED. FOUND WHILE PARKING IN DRIVEWAY. KNOWN RECALL ON SOME 2014 FORD ESCAPES. THIS VIN WAS INDICATED AS NOT PART OF THE RECALL, BUT EXHIBITING THE EXACT SAME FAILURE. REFERENCE: 18V471000
LUCKILY HAD JUST STOPPED AND PUT THE VEHICLE IN PARK, STEERING WHEEL SHOOK, AND THEN RECEIVED ERROR MESSAGE OF 'STEERING ASSIST FAULT SERVICE REQUIRED'. PLACED THE CAR IN REVERSE AND REALIZED I HAD NO POWER STEERING. PERFORMED A CODE SCAN AND RECEIVED A U3000 ERROR. TAKING VEHICLE TO FORD TOMORROW FOR ADDITIONAL DIAGNOSTICS.
DRIVING IN METRO AREA MY CAR BEGAN NOT MOVING OR WHAT I WOULD CALL NOT ENGAGED WITH THE GAS PEDAL. THAN IT BEGAN TO RUN FINE, WHEN I STOPPED AT A RED LIGHT AND PUSHED THE GAS PEDAL AGAIN THE CAR WOULD NOT MOVE AT ALL BUT ROLLED BACK A BIT UNTIL I PRESSED ON THE BREAK PEDDLE. THEN THE NEXT TIME I PUSHED THE GAS IT LUNGED FORWARD, I PULLED OVER AT THE NEXT PARKING LOT AND HAD IT TOWED TO A CAR SHOP. THEY HAVE TOLD ME THAT I NEED A NEW TRANSMISSION.
WINDING NOISE COMING FROM TRANSMISSION DURING DRIVING AND WHILE IN PARK, WHEN THE TRANSMISSION HITS RUNNING TEMP IT STARTS TO LUNGE AND BRAKE RANDOMLY WITHOUT HITTING THE BRAKE, SHIFT POINTS ARE NOT LINING UP WITH THE CORRECT ENGINE RPM WHICH CREATES SUDDEN SHIFTING OR LATE SHIFTING. AFTER ALL OF THIS HAPPENED THEN THE 'TRANSMISSION FAULT SERVICE NOW' MESSAGE POPPED UP ON THE DASH. VEHICLE WAS DRIVEN ON CITY STREETS UNDER NORMAL STOP AND GO CONDITIONS. 81,639 MILES ON THE ODOMETER CURRENTLY.
MY REAR PASSENGER AND DRIVER DOOR PANELS HAVE COMPLETED BEEN PULLED OFF AND HARD TO OPEN THE DOOR BECAUSE THE PANELS WERE CAUGHT ON THE RECALL DOOR LATCHES. I'VE HAD THE DOOR LATCHES REPLACED AND IT STILL CONTINUED, THEY SAY THE PANELS WON'T BE REPLACED UNDER WARRANTIES I HAVE BUT I TOLD DEALERSHIP BECAUSE OF THE LATCHES THAT WERE RECALLED THAT MY DOOR PANELS ARE DOING THIS IF THE LATCHES WERE GOOD AND NOT RECALLED IN THE FIRST PLACE I WOULD NOT HAVE THE ISSUE. SINCE MY PANELS ARE MESSED UP BECAUSE OF A RECALL SPECIFICALLY MADE ON MY VEHICLE I SHOULD NOT HAVE TO PAY 400-600 TO GET MY DOOR PANELS REPLACED WHEN IT WAS OUT OF MY CONTROL
I'VE ONLY HAD THE CAR 2 MONTHS AND THE TRANSMISSION JUST WENT OUT ONE TODAY. FIRST IT BEGAN TO NOT TAKE OFF AS QUICKLY AS IT SHOULD. TWO DAYS LATER IT STOPPED GOING COMPLETELY. THE DATE IT STARTED WAS 10/18/2020 IT WENT OUT 10/22/2020. WHEN I FIRST BOUGHT THE CAR I DID HAVE ISSUES WITH IT CRANKING RIGHT AFTER I PUT GAS IN IT BUT THE ISSUE WAS SUPPOSEDLY FIXED.
THIS IS IN REGARDS TO RECALL 17V209000 FOR MY 2014 FORD ESCAPE. I HAD THIS FIXED IN 2019, BUT I WAS NOT HAPPY WITH THE DEALERSHIP'S SERVICE. FIRST OF ALL, MY CAR HAD BEEN OVERHEATING, AND I HAD TO ADD COOLANT CONSTANTLY, WHICH WAS A SYMPTOM OF THE RECALL ISSUE. I TOOK IT TO THE DEALERSHIP TO TAKE CARE OF THE RECALL, WHICH THEY SAID THEY DID, BUT THEY TOLD ME THE OVERHEATING WAS NOT CAUSED BY THE RECALL PROBLEM, BUT SOMETHING ELSE, SO IN ADDITION TO FIXING THE RECALL PROBLEM, THEY SAID THEY FIXED ANOTHER PROBLEM ASSOCIATED WITH THE OVERHEATING AND CHARGED ME $250. I DON'T BELIEVE THIS, AND I'M NOT EVEN SURE IF THEY FIXED THE RECALL PROBLEM, HOWEVER, THEY REPORTED THAT THEY DID, BUT THEY NEVER CALLED ME BACK TO HAVE IT INSTALLED. I BELIEVE THE RECALL ISSUE CAUSED A CRACKED CYLINDER BECAUSE LAST MONTH I HAD TO HAVE A NEW ENGINE (AT MY EXPENSE) INSTALLED. THIS CAR IS ONLY 6 YEARS OLD AND I HAVE KEPT CURRENT WITH PERIODIC OIL CHANGES AND CHECK-UPS. WHAT ARE MY OPTIONS WITH FILING A CLAIM, OR SOME KIND OF REPORT OR RECOURSE FOR THIS?
2014 FORD ESCAPE. CONSUMER WRITES IN REGARDS TO LOSS OF POWER WHILE DRIVING. *LD THE CONSUMER STATED WHILE DRIVING THE ENGINE WARNING LIGHT APPEARED ON THE DASHBOARD, THEN THE VEHICLE LOST POWER. THE NEXT MORNING, THE VEHICLE WAS TAKEN TO THE DEALER. NO CODES WERE FOUND. THE VEHICLE WAS NOT REPAIRED. *JS
MY ENGINE OVER HEATS. COOLANT LEAKS. I HAD IT SERVICED THROUGH FORD FOR THIS ISSUE, IMMEDIATELY AFTER THE CHECK ENGINE LIGHT CAME ON. THE LIGHT FOR COOLANT WAS STILL POPPING UP. MY CAR FLASHES 'TOO HOT TURN OFF IMMEDIATELY' DAILY.
THE COMMUNITY I LIVE IS LANDLOCKED (JUNEAU, ALASKA) AND THE ONE FORD DEALERSHIP CLOSED ITS DOORS A YEAR AND HALF LATER; SINCE THIS TIME THERE IS STILL NOT FORD DEALERSHIP OR AUTHORIZED FORD GARAGE IN THE JUNEAU AREA TO CORRECT THESE SIX RECALLED ITEMS - FORD TELLS MY I HAVE TO TAKE IT TO DEALER MYSELF, HOWEVER THE COST TO TRANSPORT THE 2014 ESCAPE WOULD COST IN THE THOUSANDS IN TRANSPORTATION COST. I'VE CALLED FORD SEVERAL TIMES OVER THE YEARS, AND REFUSED TO SEND TO SEND A TECHNICIAN OR OFFER A LOCAL REPAIR SHOP TO FIX THESE RECALLED ITEMS; SOME OF RECALLED ITEMS ARE PRETTY SERIOUS (POSSIBLE ENGINE FIRE, AND TRANSMISSION SLIPPING IN OR OUT GEAR). PLEASE HELP AS I TRY TO GET FORD TO FIX, BUT THEY OFFER NOTHING MORE EXPENSIVE COST TO ME FOR DEFECTIVE PRODUCT. THANK YOU, [XXX] INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6). *TR
TL* THE CONTACT OWNS A 2014 FORD ESCAPE. THE CONTACT STATED THAT WHILE DRIVING AT AN UNDISCLOSED SPEED, THE CHECK ENGINE WARNING LIGHT ILLUMINATED WITH AN ENGINE FAULT MESSAGE DISPLAYED ON THE INSTRUMENT PANEL. ON SEVERAL OCCASIONS, THE VEHICLE LUNGED FORWARD INDEPENDENTLY. THE VEHICLE WAS TAKEN TO THE LOCAL DEALER ROCHESTER FORD LOCATED AT 8 CRAIN RD, ROCHESTER, NH 03867, WHO DIAGNOSED THAT THE MANIFOLD ABSOLUTE PRESSURE (MAP) SENSOR WAS DEFECTIVE. THE MAP SENSOR WAS REPLACED AND THE WIRING HARNESS WAS SPLICED TO REMEDY THE FAILURE. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE AND THE CONTACT WAS INFORMED THAT THE VEHICLE WAS NOT INCLUDED IN NHTSA CAMPAIGN NUMBER: 15V813000 (ELECTRICAL SYSTEM). THE CONTACT INDICATED THAT THE VEHICLE EXPERIENCED THE SAME FAILURE LISTED IN THE RECALL. THE FAILURE MILEAGE WAS 98,000.*JFT *DT*JB
TL* THE CONTACT OWNS A 2014 FORD ESCAPE. THE CONTACT STATED WHILE DRIVING 65 MPH, THE VEHICLE STALLED WITHOUT WARNING. THE VEHICLE WAS NOT DRIVABLE. THE VEHICLE WAS TOWED TO LOCAL DEALER GWINNETT PLACE FORD LOCATED AT 3230 SATELLITE BLVD, DULUTH, GA 30096, (404) 418-6877, WHERE IT WAS DIAGNOSED WITH NEEDING TRANSMISSION TO BE REPLACED. THE VEHICLE WAS REPAIRED HOWEVER, THE FAILURE RECURRED. UPON INVESTIGATION, THE CONTACT ASSOCIATED THE FAILURE WITH NHTSA CAMPAIGN NUMBER: 17V209000 (ENGINE AND ENGINE COOLING) HOWEVER, THE VIN WAS NOT INCLUDED. THE CONTACT STATED SHE ATTEMPTED TO CONTACT MANUFACTURER BUT WAS UNABLE TO SPEAK TO A REPRESENTATIVE. THE FAILURE MILEAGE WAS APPROXIMATELY 120,000.
I WAS DRIVING AND THE TRANSMISSION POPPED OUT OF GEAR WHILE DRIVING AND THEN JUST STOPPED WORKING AND THE CAR WAS UNABLE TO BE DRIVEN AND HAD TO BE TOWED.
BACKING OUT OF A PARKING SPACE. SHIFTED TRANSMISSION INTO DRIVE . VEHICLE CONTINUED BACKING UP. INDICATOR ON DASH STILL READ REVERSE. PUT VEHICLE IN PARK. TURNED OFF ENGINE. VEHICLE COULD STILL ROLL. CALLED TOW TRUCK. FORD DEALER FOUND SHIFT CABLE BROKEN AT TRANS MOUNT. INSTALLED NEW SHIFT CABLE INTER LOCK BUSHING AND COVER. I FOUND A RECALL ON THAT BUT THEY TELL ME MY VEHICLE IS NOT COVERED UNDER THAT..
MY 2014 FORD ESCAPE IS STUCK IN PARK CAR WAS PARKED IN A PARKING LOT
A DEGRADED SHIFTER CABLE BUSHING THAT DETACHES FROM THE TRANSMISSION MAY ALLOW THE TRANSMISSION TO BE IN A GEAR STATE DIFFERENT THAN THE GEAR SHIFT POSITION SELECTED BY THE DRIVER. THE CONDITION COULD ALLOW THE DRIVER TO MOVE THE SHIFT LEVER TO 'PARK' AND REMOVE THE IGNITION KEY, WHILE THE TRANSMISSION MAY NOT BE IN 'PARK,' WITH NO WARNING MESSAGE OR AUDIBLE CHIME. IF THE PARKING BRAKE IS NOT APPLIED, A DEGRADED SHIFTER CABLE BUSHING THAT DETACHES FROM THE TRANSMISSION COULD RESULT IN UNINTENDED VEHICLE MOVEMENT, INCREASING THE RISK OF INJURY OR CRASH. FORD IS TELLING ME MY VEHICLE DOESN'T APPLY. THIS IS UNACCEPTABLE AND RIDICULOUS. OUT OF 500,000 MY VEHICLE DOES NOT APPLY. THE CAR WAS STATIONARY WHEN I ATTEMPTED TO PUT IN PARK. SHUT OFF THE ENGINE, TOOK THE KEYS OUT, OPENED THE DOOR AND IT STARTING ROLLING BACKWARDS. THE SHIFT INDICATOR DISPLAYED THAT IT WAS IN S. MAKES ME SICK THAT FORD IS GETTING AWAY WITH THIS. HTTPS://MEDIA.FORD.COM/CONTENT/FORDMEDIA/FNA/US/EN/NEWS/2018/07/18/FORD-ISSUES-TWO-SAFETY-RECALLS-IN-NORTH-AMERICA.HTML#:~:TEXT=FORD%20IS%20ISSUING%20A%20SAFETY,MAY%20DETACH%20FROM%20THE%20TRANSMISSION. WHY AM I SINGLED OUT FOR A KNOWN ISSUE THAT HAS BEEN AROUND FOR OVER 2 YEARS.
CAUSE OF FAILURE IS BELIEVED TO BE TRANSMISSION FAILURE (MILEAGE 96,649). CUSTOMER WAS DRIVING THE VEHICLE (CITY STREET; APPROXIMATELY 35MPH) AND THEN SUDDENLY THE ENGINE STARTED REVVING (SIMILAR TO THE CAR BEING IN NEUTRAL) AND THE VEHICLE SPEED STARTED TO SLOW DOWN (DUE TO THE TRANSMISSION NOT PROVIDING FORWARD MOMENTUM). THE VEHICLE WAS PULLED OVER TO A SIDE STREET SO IT COULD BE PARKED AND SAFELY REMOVED FROM VEHICLE TRAFFIC. THE VEHICLE IS BEING ASSESSED BY THE DEALER WE PURCHASED IT FROM (GANLEY CHRYSLER DODGE JEEP RAM, 310 BROADWAY AVE, BEDFORD, OH 44146). I HAVE READ THAT OTHER OWNERS OF 2014 FORD ESCAPES HAVE HAD SIMILAR PROBLEMS AND CONCERNS WITH THEIR TRANSMISSIONS. I WOULD LIKE TO KNOW IF FORD IS GOING TO ISSUE A RECALL REGARDING THIS TRANSMISSION.
THE DEALER CLAIMED THEY FIXED THE VEHICLE TODAY. THEY INDICATED THAT THE DRIVER SIDE AXLE WAS BROKEN. THE VEHICLE WAS ABLE TO FREE-WHEEL WHILE IN THE 'PARK' POSITION. THE ISSUE WAS NOT THE TRANSMISSION BUT THE DRIVER SIDE AXLE / CV JOINT. DEALER IS: GANLEY CHRYSLER DODGE JEEP RAM; 310 BROADWAY AVE, BEDFORD, OH 44146
MY BACKUP CAMERA IS INTERMITTENTLY NOT FUNCTIONING. SOMETIMES IT WORKS FINE, OTHER TIMES IT SHOWS AN ERROR MESSAGE "REAR VIEW CAMERA IS UNAVAILABLE. PLEASE CONTACT YOUR DEALERSHIP". THOUGHT IT MIGHT BE FIXED BY THE RECENT RECALL BUT FOUND OUT IT ONLY COVERS 2020 MODELS.
BACK UP CAMERA IS BLURRY OR BLACK AT TIMES WHEN STILL OR MOVING. IT MAY START OUT ON WHILE BACKING UP THEN GO BLACK. IT HAS HAPPENED VARIOUS PLACES.
BACK UP CAMERA STOPPED WORKING PROPERLY ONLY AFTER 3 YEARS OF BUYING MY NEW 2014 FORD ESCAPE. IT ONLY WORKED INTERMITTENLY. I BROUGHT IT TO THE FORD DEALER IN SUNNYVALE FOR REPAIR UNDER WARRANTY BUT IT DECIDED TO WORK WHILE THERE SO THEY TOLD ME TO BRING IT IT WHEN IT WAS NOT WORKING. WHEN I FINALLY BROUGHT IT IN WHEN IT STOPPED WORKING THEY SAID IT WAS NO LONGER UNDER WARRANTY. THESE BACKUP CAMERA'S ARE DEFINITELY A PROBLEM ALL THE WAY BACK TO 2014. WHY ARE THEY ONLY RECALLING NEWER RECENT MODELS WHEN 2014 IS ALSO FAULTY?
AFTER DRIVING THE SUV FOR AWHILE, AND WHEN ALTERNATING BETWEEN THE BRAKE AND THE GAS, THE SUV WILL LOSE THE ABILITY TO ACCELERATE. THE SUV WILL GIVE THE WARNING OF AN ENGINE FAULT, SERVICE NOW. THE SUV WILL NOT BE ABLE TO MOVE FORWARD DUE TO THE LACK OF A GAS PEDAL. THE SUV WILL START TO SHAKE AND RATTLE. THE ONLY OPTION A DRIVER THEN HAS IS TO COME TO A COMPLETE STOP, TURN THE ENGINE OFF, AND TURN THE SUV BACK ON. ALL OTHER FUNCTIONS OF THE CARE, THE BRAKES, THE ELECTRICAL, THE POWER STEERING, ARE STILL FUNCTIONING. THIS HAS ALMOST CAUSED NUMEROUS ACCIDENTS AS THIS FAULT HAS OCCURRED ON HIGHWAYS, RESIDENTIAL ROADS, AND CITY STREETS, AS WELL AS WHEN THE SUV IS MOVING INTO AN INTERSECTION AT STOP SIGNS AND RED LIGHTS.
AFTER DRIVING THE SUV FOR AWHILE, AND WHEN ALTERNATING BETWEEN THE BRAKE AND THE GAS, THE SUV WILL LOSE THE ABILITY TO ACCELERATE. THE SUV WILL GIVE THE WARNING OF AN ENGINE FAULT, SERVICE NOW. THE SUV WILL NOT BE ABLE TO MOVE FORWARD DUE TO THE LACK OF A GAS PEDAL. THE SUV WILL START TO SHAKE AND RATTLE. THE ONLY OPTION A DRIVER THEN HAS IS TO COME TO A COMPLETE STOP, TURN THE ENGINE OFF, AND TURN THE SUV BACK ON. ALL OTHER FUNCTIONS OF THE CARE, THE BRAKES, THE ELECTRICAL, THE POWER STEERING, ARE STILL FUNCTIONING. THIS HAS ALMOST CAUSED NUMEROUS ACCIDENTS AS THIS FAULT HAS OCCURRED ON HIGHWAYS, RESIDENTIAL ROADS, AND CITY STREETS, AS WELL AS WHEN THE SUV IS MOVING INTO AN INTERSECTION AT STOP SIGNS AND RED LIGHTS.
COOLANT SYSTEM PROBLEM FOR MANY YEARS. ENGINE OVERHEATING WARNING COMES ON WHEN CAR IS STARTED. CYLINDER HEAD TEMPERATURE SENSOR CHANGED TWICE. LOSES COOLANT OVER TIME. THIS ISSUE HAS BEEN PREVALENT IN FORD ESCAPES FOR YEARS AND SOME VEHICLES WERE RECALLED. THIS VEHICLE HAS THE RECALL DESCRIBED ISSUES BUT WAS NOT LISTED FOR RECALL. NEED SYSTEM FIXED.
AFTER DRIVING THE SUV FOR AWHILE, AND WHEN ALTERNATING BETWEEN THE BRAKE AND THE GAS, THE SUV WILL LOSE THE ABILITY TO ACCELERATE. THE SUV WILL GIVE THE WARNING OF AN ENGINE FAULT, SERVICE NOW. THE SUV WILL NOT BE ABLE TO MOVE FORWARD DUE TO THE LACK OF A GAS PEDAL. THE SUV WILL START TO SHAKE AND RATTLE. THE ONLY OPTION A DRIVER THEN HAS IS TO COME TO A COMPLETE STOP, TURN THE ENGINE OFF, AND TURN THE SUV BACK ON. ALL OTHER FUNCTIONS OF THE CARE, THE BRAKES, THE ELECTRICAL, THE POWER STEERING, ARE STILL FUNCTIONING. THIS HAS ALMOST CAUSED NUMEROUS ACCIDENTS AS THIS FAULT HAS OCCURRED ON HIGHWAYS, RESIDENTIAL ROADS, AND CITY STREETS, AS WELL AS WHEN THE SUV IS MOVING INTO AN INTERSECTION AT STOP SIGNS AND RED LIGHTS.
AFTER DRIVING THE SUV FOR A WHILE, AND WHEN ALTERNATING BETWEEN THE BRAKE AND THE GAS, THE SUV WILL LOSE THE ABILITY TO ACCELERATE. THE SUV WILL GIVE THE WARNING OF AN ENGINE FAULT, SERVICE NOW. THE SUV WILL NOT BE ABLE TO MOVE FORWARD DUE TO THE LACK OF A GAS PEDAL. THE SUV WILL START TO SHAKE AND RATTLE. THE ONLY OPTION A DRIVER THEN HAS IS TO COME TO A COMPLETE STOP, TURN THE ENGINE OFF, AND TURN THE SUV BACK ON. ALL OTHER FUNCTIONS OF THE CARE, THE BRAKES, THE ELECTRICAL, THE POWER STEERING, ARE STILL FUNCTIONING. THIS HAS ALMOST CAUSED NUMEROUS ACCIDENTS AS THIS FAULT HAS OCCURRED ON HIGHWAYS, RESIDENTIAL ROADS, AND CITY STREETS, AS WELL AS WHEN THE SUV IS BRAKING AT STOP SIGNS AND RED LIGHTS.
AFTER DRIVING THE SUV FOR A WHILE, AND WHEN ALTERNATING BETWEEN THE BRAKE AND THE GAS, THE SUV WILL LOSE THE ABILITY TO ACCELERATE. THE SUV WILL GIVE THE WARNING OF AN ENGINE FAULT, SERVICE NOW. THE SUV WILL NOT BE ABLE TO MOVE FORWARD DUE TO THE LACK OF A GAS PEDAL. THE SUV WILL START TO SHAKE AND RATTLE. THE ONLY OPTION A DRIVER THEN HAS IS TO COME TO A COMPLETE STOP, TURN THE ENGINE OFF, AND TURN THE SUV BACK ON. ALL OTHER FUNCTIONS OF THE CARE, THE BRAKES, THE ELECTRICAL, THE POWER STEERING, ARE STILL FUNCTIONING. THIS HAS ALMOST CAUSED NUMEROUS ACCIDENTS AS THIS FAULT HAS OCCURRED ON HIGHWAYS, RESIDENTIAL ROADS, AND CITY STREETS, AS WELL AS WHEN THE SUV IS BRAKING AT STOP SIGNS AND RED LIGHTS.
AFTER DRIVING THE SUV FOR A WHILE, AND WHEN ALTERNATING BETWEEN THE BRAKE AND THE GAS, THE SUV WILL LOSE THE ABILITY TO ACCELERATE. THE SUV WILL GIVE THE WARNING OF AN ENGINE FAULT, SERVICE NOW. THE SUV WILL NOT BE ABLE TO MOVE FORWARD DUE TO THE LACK OF A GAS PEDAL. THE SUV WILL START TO SHAKE AND RATTLE. THE ONLY OPTION A DRIVER THEN HAS IS TO COME TO A COMPLETE STOP, TURN THE ENGINE OFF, AND TURN THE SUV BACK ON. ALL OTHER FUNCTIONS OF THE CARE, THE BRAKES, THE ELECTRICAL, THE POWER STEERING, ARE STILL FUNCTIONING. THIS HAS ALMOST CAUSED NUMEROUS ACCIDENTS AS THIS FAULT HAS OCCURRED ON HIGHWAYS, RESIDENTIAL ROADS, AND CITY STREETS, AS WELL AS WHEN THE SUV IS BRAKING AT STOP SIGNS AND RED LIGHTS.
AFTER DRIVING THE SUV FOR A WHILE, AND WHEN ALTERNATING BETWEEN THE BRAKE AND THE GAS, THE SUV WILL LOSE THE ABILITY TO ACCELERATE. THE SUV WILL GIVE THE WARNING OF AN ENGINE FAULT, SERVICE NOW. THE SUV WILL NOT BE ABLE TO MOVE FORWARD DUE TO THE LACK OF A GAS PEDAL. THE SUV WILL START TO SHAKE AND RATTLE. THE ONLY OPTION A DRIVER THEN HAS IS TO COME TO A COMPLETE STOP, TURN THE ENGINE OFF, AND TURN THE SUV BACK ON. ALL OTHER FUNCTIONS OF THE CARE, THE BRAKES, THE ELECTRICAL, THE POWER STEERING, ARE STILL FUNCTIONING. THIS HAS ALMOST CAUSED NUMEROUS ACCIDENTS AS THIS FAULT HAS OCCURRED ON HIGHWAYS, RESIDENTIAL ROADS, AND CITY STREETS, AS WELL AS WHEN THE SUV IS BRAKING AT STOP SIGNS AND RED LIGHTS.
AFTER DRIVING THE SUV FOR A WHILE, AND WHEN ALTERNATING BETWEEN THE BRAKE AND THE GAS, THE SUV WILL LOSE THE ABILITY TO ACCELERATE. THE SUV WILL GIVE THE WARNING OF AN ENGINE FAULT, SERVICE NOW. THE SUV WILL NOT BE ABLE TO MOVE FORWARD DUE TO THE LACK OF A GAS PEDAL. THE SUV WILL START TO SHAKE AND RATTLE. THE ONLY OPTION A DRIVER THEN HAS IS TO COME TO A COMPLETE STOP, TURN THE ENGINE OFF, AND TURN THE SUV BACK ON. ALL OTHER FUNCTIONS OF THE CARE, THE BRAKES, THE ELECTRICAL, THE POWER STEERING, ARE STILL FUNCTIONING. THIS HAS ALMOST CAUSED NUMEROUS ACCIDENTS AS THIS FAULT HAS OCCURRED ON HIGHWAYS, RESIDENTIAL ROADS, AND CITY STREETS, AS WELL AS WHEN THE SUV IS BRAKING AT STOP SIGNS AND RED LIGHTS.
AFTER DRIVING THE SUV FOR A WHILE, AND WHEN ALTERNATING BETWEEN THE BRAKE AND THE GAS, THE SUV WILL LOSE THE ABILITY TO ACCELERATE. THE SUV WILL GIVE THE WARNING OF AN ENGINE FAULT, SERVICE NOW. THE SUV WILL NOT BE ABLE TO MOVE FORWARD DUE TO THE LACK OF A GAS PEDAL. THE SUV WILL START TO SHAKE AND RATTLE. THE ONLY OPTION A DRIVER THEN HAS IS TO COME TO A COMPLETE STOP, TURN THE ENGINE OFF, AND TURN THE SUV BACK ON. ALL OTHER FUNCTIONS OF THE CARE, THE BRAKES, THE ELECTRICAL, THE POWER STEERING, ARE STILL FUNCTIONING. THIS HAS ALMOST CAUSED NUMEROUS ACCIDENTS AS THIS FAULT HAS OCCURRED ON HIGHWAYS, RESIDENTIAL ROADS, AND CITY STREETS, AS WELL AS WHEN THE SUV IS BRAKING AT STOP SIGNS AND RED LIGHTS.
AFTER DRIVING THE SUV FOR A WHILE, AND WHEN ALTERNATING BETWEEN THE BRAKE AND THE GAS, THE SUV WILL LOSE THE ABILITY TO ACCELERATE. THE SUV WILL GIVE THE WARNING OF AN ENGINE FAULT, SERVICE NOW. THE SUV WILL NOT BE ABLE TO MOVE FORWARD DUE TO THE LACK OF A GAS PEDAL. THE SUV WILL START TO SHAKE AND RATTLE. THE ONLY OPTION A DRIVER THEN HAS IS TO COME TO A COMPLETE STOP, TURN THE ENGINE OFF, AND TURN THE SUV BACK ON. ALL OTHER FUNCTIONS OF THE CARE, THE BRAKES, THE ELECTRICAL, THE POWER STEERING, ARE STILL FUNCTIONING. THIS HAS ALMOST CAUSED NUMEROUS ACCIDENTS AS THIS FAULT HAS OCCURRED ON HIGHWAYS, RESIDENTIAL ROADS, AND CITY STREETS, AS WELL AS WHEN THE SUV IS BRAKING AT STOP SIGNS AND RED LIGHTS.
AFTER DRIVING THE SUV FOR AWHILE, AND WHEN ALTERNATING BETWEEN THE BRAKE AND THE GAS, THE SUV WILL LOSE THE ABILITY TO ACCELERATE. THE SUV WILL GIVE THE WARNING OF AN ENGINE FAULT, SERVICE NOW. THE SUV WILL NOT BE ABLE TO MOVE FORWARD DUE TO THE LACK OF A GAS PEDAL. THE SUV WILL START TO SHAKE AND RATTLE. THE ONLY OPTION A DRIVER THEN HAS IS TO COME TO A COMPLETE STOP, TURN THE ENGINE OFF, AND TURN THE SUV BACK ON. ALL OTHER FUNCTIONS OF THE CARE, THE BRAKES, THE ELECTRICAL, THE POWER STEERING, ARE STILL FUNCTIONING. THIS HAS ALMOST CAUSED NUMEROUS ACCIDENTS AS THIS FAULT HAS OCCURRED ON HIGHWAYS, RESIDENTIAL ROADS, AND CITY STREETS, AS WELL AS WHEN THE SUV IS BRAKING AT STOP SIGNS AND RED LIGHTS.
AS I AM DRIVING MY SUV, AND MOVE FROM THE BRAKE TO THE GAS PEDAL, THERE WILL BE NO EXCELLERATION AND MY CAR WILL NO LONGER HAVE THE ABILITY TO MOVE FORWARD OR USE THE GAS PEDAL AT ALL. THE CAR WILL START TO SHAKE AND THE ONLY WAY TO CORRECT THIS ISSUE IS TO COME TO A COMPLETE STOP, SHUT THE CAR OFF, AND TURN THE CAR BACK ON. THIS HAS OCCURRED DRIVING DOWN A ROAD (BOTH HIGHWAY, RESIDENTIAL, CITY STREETS), AT A STOP LIGHT, AT INTERSECTIONS, AND I HAVE NARROWLY AVOIDED ACCIDENTS. THIS HAS OCCURRED NUMEROUS TIMES IN A MONTH.
SMOKE WAS COMING OUT OF THE TAIL PIPE. TURBO WAS REPLACED. A FEW MONTHS LATER CAR WOULD NOT ACCELERATE PAST 20MPH. TRANSMISSION WAS REPLACED.
I WAS LEAVING THE DOCTORS OFFICE AND STARTED MY CAR AND THE VEHICLE ALERTED ME WITH "STEERING ASSIST FAULT SERVICE REQUIRED", I TURNED THE OFF AND RESTARTED IT AND THE ALERT WENT AWAY AND MY CAR SEEMS OK NOW BUT NOW I'M WORRIED IT WILL HAPPEN AGAIN WHILE I'M DRIVING.
TL* THE CONTACT OWNS A 2014 FORD ESCAPE. THE CONTACT STATED THAT WHILE DRIVING AT AN UNDISCLOSED SPEED, THE CHECK ENGINE WARNING LIGHT ILLUMINATED. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC WHO STATED THAT THE HEAD GASKET BLEW AND THE HEAD GASKET NEEDED TO BE REPLACED. THE CONTACT REFERENCED NHTSA CAMPAIGN NUMBER: 17V209000 (ENGINE AND ENGINE COOLING) HOWEVER, THE VIN WAS NOT INCLUDED. THE CONTACT CALLED THE GLOCKNER SOUTH POINT FORD DEALER LOCATED AT 155 CO RD 406, SOUTH POINT, OH 45680, AND WAS INFORMED THAT THE VEHICLE WAS NOT INCLUDED IN THE RECALL. THE MANUFACTURER WAS NOT MADE AWARE FO THE FAILURE. THE VEHICLE WAS NOT REPAIRED. THE FAILURE MILEAGE WAS APPROXIMATELY 166,000.
TOOK ESCAPE TO DEALER ON 08/26/20, ALL CHECKED OUT. SOMEONE HAD MARKED COOLANT RESEVOIR ON THE PAPER WORK DONE AT DEALER, WAS WRITTEN IN AND THEN IT WAS CROSSED OFF. FAST FOWARD 3 WEEKS AND DASH READ "TURN OFF ENGINE TOO HOT" TOOK TO DEALER NO OTHER MECHANIC HAS TOUCHED CAR AND THEY STATED THE RESEVOIR HAD LEAKED AND THAT THE ENGINE MOUNT WAS CORRODED. THEY TAKE NO RESPONSIBILITY FOR NOT TAKING ACTION ON A BROKEN RESEVOIR THAT CORRODED ENGINE MOUNT. THIS HAPPENED ON WHILE DRIVING 20 MINUETS ON THE FREEWAY.
TRANSMISSION NEEDS REPLACED AFTER 80,000 MILES. THE VEHICLE WAS IN MOTION ON THE INTERSTATE AND ALL FORWARD MOTION STOPPED WHILE THE ENGINE RAN AT A HIGH RPM. BRAKED THE CAR TO A STOP THEN TRIED TO MOVE FORWARD BUT THE TRANSMISSION WOULD NOT ENGAGE IN ANY GEAR. HAD TO BE TOWED. TWO DIFFERENT MECHANICS AND THE TWO TRUCK DRIVER SAID THIS IS COMMON WITH 2014 ESCAPES. COST FOR TRANSMISSION REPLACEMENT WILL BE $6,000
VEHICLE BEGAN STALLING WHEN PULLING OUT FROM A STOP LIGHT. IT THEN SURGED FORWARD AND STALLED AGAIN. MANAGED TO GET IT INTO A PARKING AREA AND OFF THE HIGHWAY. HAD TO BE TOWED TO A DEALERSHIP. INFORMED IT NEEDS A NEW TRANSMISSION. HAS LESS THAN 76000 MILES.
BLOWN HEAD GASKET
TL* THE CONTACT OWNS A 2014 FORD ESCAPE. THE CONTACT STATED THAT AFTER VEHICLE START-UP, THE VEHICLE STALLED SOON AFTER ACCELERATING. THE CONTACT STATED THAT THE OIL AND BATTERY WARNING LIGHTS WERE ILLUMINATED ONCE THE VEHICLE STALLED. THE CONTACT RESTARTED THE VEHICLE AND DEPRESSED THE ACCELERATOR PEDAL TO THE FLOOR FOR THE VEHICLE TO OPERATE AS INTENDED. THE CONTACT STATED THAT THE CHECK ENGINE WARNING LIGHT ILLUMINATED INTERMITTENTLY WITH THE ACCELERATOR PEDAL DEPRESSED TO THE FLOOR. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC WHO WAS UNABLE TO DIAGNOSE THE FAILURE. THE CONTACT HAD THE VEHICLE TAKEN TO PAT MILLIKEN FORD (9600 TELEGRAPH RD, REDFORD CHARTER TWP, MI 48239) HOWEVER, THE MECHANIC WAS NOT ABLE TO DIAGNOSE THE FAILURE. THE VEHICLE WAS TAKEN TO ANOTHER INDEPENDENT MECHANIC WHO WAS ALSO UNABLE TO DIAGNOSE THE FAILURE. UPON INVESTIGATION, THE CONTACT LINKED THE FAILURE TO NHTSA CAMPAIGN NUMBER: 15V005000 (FUEL SYSTEM, GASOLINE) HOWEVER, THE VIN WAS NOT INCLUDED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE VEHICLE HAD YET TO BE REPAIRED. THE FAILURE MILEAGE WAS 128,000.
I TOOK MY CAR TO A FORD DEALSHIP TO FOR A RECALL. THE RECALL WAS 17S09, A COOLANT LEVEL SENSOR INSTALLATION. WHEN I PICKED MY VEHICLE UP AND DROVE IT HOME, THE NEXT DAY MY CHECK ENGINE LIGHT CAME ON, SO I BROUGHT IT BACK. THEY THEN REPLACED A LEAKING COOLANT LINE TO DEGAS BOTTLE. A FEW DAYS LATER I TURNED ON MY VEHICLE TO GO SOMEWHERE AND BEFORE EVEN LEAVING MY BLOCK, MY CHECK ENGINE LIGHT CAME ON AGAIN AND INSTANTLY STARTED OVER HEATING. I WAS LUCKILY DOWN THE STREET FROM MY HOME SO I MANAGED TO GET IT BACK TO MY HOUSE, BUT I WAS AFRAID TO DRIVE IT SO I HAD IT TOWED TO THE DEALERSHIP FOR A THIRD TIME. THEY DIDN'T MAKE ANY NOTES ON THAT VISIT SO I'M NOT SURE WHAT HAPPENED BUT WHEN I PICKED IT UP THEY STATED I NEEDED TO PAY FOR SERVICES BECAUSE THEY NOTICED A LEAK IN MY HEATER HOSE AND THE SERVICE WAS GOING TO COST OVER $3000! MY CAR WAS PERFECTLY FINE BEFORE TAKING IT IN FOR A RECALL. I WISH I WOULD HAVE NEVER BROUGHT IT IN BECAUSE WHEN I TRIED TO MAKE A COMPLAINT ABOUT HOW MY CAR WAS SERVICED AND WHAT THEY DID TO IT, I HAD NO LUCK GETTING ANY HELP OR ASSISTANCE BUT I KNOW THE RECALL PUT MY CAR IN A WORSER CONDITION. MY VEHICLE HAD NEVER OVER HEATED BEFORE AND A FEW DAYS AFTER GETTING THIS RECALL IT OVER HEATED AS SOON AS I TURNED IT ON.
WHILE COASTING ON THE FREEWAY AT APPROXIMATELY 70MPH MY FORD ESCAPE STOPPED ACCELERATING. NO WARNING LIGHTS ILLUMINATED, SIMPLY THE ACCELERATOR STOPPED FUNCTIONING. ALL FLUID WERE OKAY AND NO OVERHEATING CONDITION WAS PRESENT. I WAS ABLE TO PULL OVER TO THE SHOULDER, SHUT OFF THE ENGINE AND AFTER A FEW MINUTES TURNED THE ENGINE BACK ON. I PRESSED ON THE ACCELERATOR AND THE CAR JERKED FORWARD. THE FORD SEEMED TO GO IN AND OUT OF GEAR. I ENDED UP TOWING THE VEHICLE HOME. I HAD THE TRANSMISSION SERVICED (NEW TRANSMISSION FLUID). FEW WEEKS LATER, SAME THING HAPPENED AGAIN (REPLACED THROTTLE BODY) WITH NOT CHECK ENGINE LIGHT OR FAULT CODE EVER COMING ON. THE SECOND TIME THIS OCCURRED, I WAS ALMOST INVOLVED IN A COLLISION DUE TO NOT BEING ABLE TO ACCELERATE. CAR DROVE AGAIN ON AND OFF. TOOK IT TO A TRANSMISSION SHOP AND WAS ADVISED THE TRANSMISSION WOULD NEED TO BE REBUILT. TRANSMISSION WAS REBUILT AND THE FORD SEEMS TO BE DRIVING MUCH BETTER, SHIFTING IS STILL NOT SMOOTH.
OUR 2014 FORD ESCAPE HAD A RECALL ON 02-15-18 FOR THE COOLANT SENSOR SYSTEM. REPAIR WAS DONE BUT DID NOT FIX THE PROBLEM. ENGINE HAS COOLANT LEAK CAUSING SMOKE IN THE EXHAUST SYSTEM AND LEAK UNDER THE HOOD. WE ARE AFRAID OF FIRE IN THE ENGINE COMPARTMENT AND IN THE CAR.ANYTIME WE START THIS VEHICLE OR DRIVE IT THIS HAPPENS.
I WAS DRIVING TO WORK AND WHILE SLOWING DOWN FOR A STOP LIGHT MY CAR STARTED SHAKING AND JERKING PRETTY VIOLENTLY. I NEEDED TO GET TO WORK SO I KEPT DRIVING AND AT THE NEXT LIGHT THE SAME THING HAPPENED ONLY MORE EXTREME AND THEN THE CAR STOPPED. I STARTED THE CAR BACK UP VERY EASILY SO I KEPT GOING. NO ENGINE OR TRANSMISSION LIGHT CAME ON THE DASH SO I DIDN'T THINK IT WAS THAT BAD. THE NEXT LIGHT CAME AND THE CAR WOULD START BUT IT WOULDN'T GO ANYMORE. AGAIN NO LIGHTS CAME ON THE DASH SO I HAD ZERO WARNING WHATSOEVER AND I WAS STRANDED AT THAT STOPLIGHT. HAD TO CALL THE COPS BECAUSE I WAS BLOCKING TRAFFIC AND PAY FOR A TOW TRUCK AND THE DEALERSHIP I BROUGHT IT TO SAID IT WAS A BAD TORQUE CONVERTER AND THAT IT'S A COMMON ISSUE. IF THIS IS A COMMON ISSUE I SHOULD NOT BE HAVING TO DEAL WITH THIS WITH ZERO WARNING AND A NEW TRANSMISSION IS SO EXPENSIVE. JUST THE FACT THAT THEY STRAIGHT UP TOLD ME THIS IS A COMMON ISSUE AND THERE'S NO RECALL ON IT MAKES ME NOT WANT TO BUY ANOTHER FORD AGAIN EVEN THOUGH I DO LOVE MY CAR.
MY 2014 FORD ESCAPE HAS OVERHEATED SOMETIME IN THE FALL OF 2019, DUE TO A LEAK IN THE COOLANT TANK, UNEXPECTEDLY SHUTTING OFF WHILE DRIVING ON A SMALL TOWN ROAD AT 40 MI/HR WITH CHILDREN IN THE BACK SEAT. I PAID FORD $600 TO REPLACE THE TANK. IN SEPTEMBER OF 2020, THE ENGINE OVERHEATED AGAIN, SUDDENLY SHUTTING OFF WHILE DRIVING 55 MI/HR ON A BUSY ROAD. I HAD CHILDREN IN THE CAR, WHEN THE ERROR OCCURRED AGAIN.THE TEMPERATURE GAUGE SHOWED NO SIGN OF OVERHEATING IN EITHER OCCURRENCE. THE ONLY MESSAGE I RECEIVED FROM THE DASH WAS "POWER REDUCED TO COOL ENGINE" ABOUT 3 SECONDS BEFORE THE CAR CAME TO A COMPLETE STOP. SMOKE APPEARED FROM UNDER THE HOOD IN BOTH INSTANCES. THE SECOND TIME AROUND, I ATTEMPTED TO REFILL THE COOLANT, WHICH LEAKED OUT ONTO THE GROUND. HOWEVER, THIS TIME THE LEAK DIDN'T APPEAR TO COME FROM THE COOLANT TANK, BUT RATHER THE ENGINE ITSELF. I RESEARCHED THE ISSUE AND IT TURNS OUT, MANY OF THE SAME YEAR AND MODEL CARS HAVE BEEN CATCHING ON FIRE AND/OR PRODUCING THE SAME ISSUE. THERE IS A RECALL FOR IT, BUT FORD TOLD ME THAT BASED ON MY VIN, MY CAR DIDN'T QUALIFY FOR THE RECALL. THEY ASKED ME PAY $3,000 REPLACE A BLOWN GASKET THAT WAS CAUSED BY THE SYSTEM OVER HEATING. OBVIOUSLY, THESE EXPENSIVE PARTS CONTINUE TO BREAK DUE TO A FAULTY ENGINE. YET, INSTEAD OF FIXING THE ROOT CAUSE, FORD MILKS ITS CUSTOMERS FOR HUNDREDS, EVEN THOUSANDS OF DOLLARS WORTH OF REPAIRS, KNOWING THE CAR WILL CONTINUE TO SHUT OFF AND CAUSE FINANCIAL, EVENTUALLY PHYSICAL HARM TO PEOPLE. MY QUESTION'S ARE: -HOW MUCH MORE MONEY DO I HAVE TO SPEND ON A FAULTY ENGINE THAT WILL CONTINUE TO SHUT OFF AND PUT MY AND MY FAMILY'S LIFE IN DANGER? -HOW CAN FORD REFUSE TO FIX A RECALL BASED ON VIN NUMBERS, IF THE ISSUE IS LIFE-THREATENING AND EXACTLY THE SAME AS THE RECALL ISSUE?
NHTSA CAMPAIGN ID: 17V209000 REPORT DATE: MAR 26, 2017 VEHICLES AFFECTED: 208584 THE DEALERSHIP DID NOT COMPLETE A RECALL REPAIR ON MY VEHICLE. THE CYLINDER HEAD CRACKED AND COOLANT HAS ENTERED THE MOTOR. LEAKS OIL, THE OIL MAY CONTACT A HOT ENGINE OR EXHAUST COMPONENT, INCREASING THE RISK OF A FIRE. MY ENGINE LIGHT IS ON, THE ENGINE FAULT ICON HAS ILLUMINATED. THE DEALERSHIP WANTS TO CHARGE ME $7,000 TO REPL;ACE THE ENGINE. THIS VEHICLE IS ONLY 6 YEARS NEW.
VEHICLE HAS HAD HARD SHIFTS BUT SEEMED TO BE OK. HAD DEALER CHECK IT OUT ABOUT A YEAR AFTER PURCHASE. TOOK VEHICLE IN ON ABOVE DATE FOR ROUTINE MAINTENANCE AND RECALL. WAS NOTIFIED BY DEALER THERE WAS A LEAK, POSSIBLY OIL AND THEY NEEDED TO CHECK. CHARGED ME $140 FOR DIAGNOSTIC OF LEAK. WAS NOTIFIED NEXT BUSINESS DAY, WHICH WAS 4 DAYS LATER DUE TO HOLIDAY WEEKEND THAT IT WAS A TRANSMISSION LEAK FROM A BAD SEAL AND THEY WOULD HAVE TO REMOVE TRANSMISSION AND "CRACK OPEN THE TRANSMISSION TO GET TO MD REPLACE THE SEAL". STATED IT WAS GOING TO COST ME $1750. I ASKED WHY THE SEAL WENT BAD AS THE VEHICLE ONLY HAS 15,000 MILES ON IT AND HAS BEEN SERVICED AAT FORD DEALERS ONLY, IN ACCORDANCE WITH MANUFACTURER RECCOMMENDATIONS. THEY STATED THEY DIDNT KNOW BUT MY VEHICLE IS OUT OF WARRANTY. I WENT TO FORD'S WEBSITE CUSTOMER SERVICE CHAT AND THEY HAD NO ANSWER OTHER THAN IM OUT OF WARRANTY AND WOULD OFFER NO HELP. I ASKED IF I COULD SPEAK TO SOMEONE AND THEY RESTATED THEY WONT HELP ME AS IM OUT OF WARRANTY.
I HAD A FLAT TIRE ON THE DRIVER'S SIDE REAR TIRE AND WHEN AAA CAME OUT TO CHANGE THE TIRE, THEY COULD NOT GET THE LUG NUTS OFF, SO AAA HAD THE CAR TOWED TO A LOCAL SHOP. THE SHOP HAD TOLD ME THAT THE LUG NUTS WHERE ALMOST IMPOSSIBLE TO GET OFF, WHICH THEY THOUGHT WAS DUE TO OVER TIGHTENING AND RECOMMENDED THAT ALL THE LUG NUTS ON ALL THE WHEELS BE REPLACED. I HAD THEM REPLACE ALL THE LUG NUTS. THEN A FEW MONTHS LATER AS I WAS DRIVING ON TOLLWAY DRIVING 60 MPH, I STARTED TO HEAR A THUMPING SOUND AND MY CAR SHAKING. THINKING I HAD ANOTHER FLAT TIRE I GOT OFF ON THE NEXT EXIT, WHICH WAS CLOSE TO THE SHOP I TOOK THE CAR BEFORE (LUCKILY). I TOLD THE SHOP MANAGER WHAT WAS HAPPENING AND WHEN THE SHOP TOOK THE CAR FOR A TEST DRIVE THE FRONT PASSENGER WHEEL BROKE OFF DAMAGING THE CAR AND LUCKILY NOT HURTING ANYONE. THE SHOP SAID THAT THE STEMS FOR LUG NUT BROKE OFF! HE WAS NOT SURE HOW THIS COULD HAVE HAPPENED. NOW THAT I HAVE READ THE OTHER COMPLAINTS ON THE NHTSA WEBSITE THIS SEEMS TO BE A MANUFACTURE DEFECT OF THE STEMS HOLDING THE LUG NUTS. IF THIS HAPPENED TO ME WHEN I WAS DRIVING TO WORK AT 60 MPH I COULD HAVE BEEN KILLED! THE COST TO FIX THE DAMAGE TO MY CAR IS $2,110.53, WHICH I HAD TO FILE A CLAIM WITH MY INSURANCE COMPANY, STATE FARM. CLAIM AND REPAIRS ARE STILL IN PROCESS. AFTER READING OTHER SIMILAR COMPLAINTS I DO NOT FEEL COMFORTABLE DRIVING THIS CAR ON THE HIGHWAY EVERYDAY GOING TO WORK.
COOLANT IS LOW AND NEEDS TO BE REPLACED ON INSTRUMENT PANEL CAME ON ALONG WITH CHECK ENGINE LIGHT. THEN WHITE SMOKE STARTED COMING OUT OF EXHAUST FROM THE BACK AND CAR STARTED TO STALL. DIAGNOSTIC READER SAID THAT THERE WAS A MISFIRE IN COIL NUMBER 2.
MY LINKAGE TO MY POWER TRAIN STICKS AND WILL JUMP FROM DRIVE TO SPORT MODE WHEN I AM DRIVING AND HAVENT TOUCHED THE SHIFTER AT ALL. ITS HARD TO GET MY CAR INTO NEUTRAL AND HARDER TO PUT IT INTO PARK. I RARELY CAN GET IT TO GO INTO DRIVE AND HAVE TO PUT IT INTO SPORT AND IT WILL STILL JUMP GEARS. I CAN BE GOING HIGHWAY SPEEDS AND I CAN SEE THE GEARS JUMP FROM DRIVE TO SPORT. ALMOST IMPOSSIBLE TO SHIFT FROM GEAR TO GEAR.
IN 2014, I BOUGHT A NEW FORD ESCAPE FROM RHINEBECK FORD IN RHINEBECK NY. IT REMAINED IN PRISTINE CONDITION UNTIL ITS UNTIMELY 'DEATH' ON AUGUST 10, 2020. PRIOR TO AUGUST 10, IT WAS BACK AT THE DEALERSHIP APPROXIMATELY 15 TIMES TO ADDRESS SAFETY RECALLS. ON AUGUST 10 MY WIFE, SON AND NIECE BROKE DOWN IN THE MIDDLE OF THE ROAD. WE BROUGHT THE CAR TO RHINEBECK FORD. AFTER EXAMINING THE CAR, WE WERE TOLD THAT THE ENGINE AND CYLINDERS HAVE COOLANT IN THEM, AND THE TRANSMISSION IS FULL OF METAL FILINGS. BOTH OF THESE ISSUES COMBINED MEAN THAT THE CAR IS DISEASED; HOWEVER RHINEBECK FORD IS STILL IN THE PROCESS OF CREATING A COMPREHENSIVE LIST OF THE CAUSE OF DEATH. FORTUNATELY THESE DANGEROUS DEFECTS DID NOT RESULT IN INJURY TO MY FAMILY BUT THEY CERTAINLY DO REPRESENT A SERIOUS SAFETY RISK. ON AUGUST 10, THE CAR HAD APPROXIMATELY 108,000 MILES ON IT. I WAS SOLD A DEFECTIVE AND UNSAFE VEHICLE AND FORD MOTOR COMPANY IS NOT WILLING TO MAKE THIS RIGHT. I MADE NUMEROUS PHONE CALLS TO FORD CORPORATE OFFICES AND WAS TOLD THAT SINCE THE WARRANTY WAS EXPIRED AND THERE ARE NO ACTIVE RECALLS PERTAINING TO DEFECTIVE TRANSMISSIONS OR ENGINES THAT THEY WOULD NOT STAND BY THEIR PRODUCT.
MY CAR IS SPORADICALLY SPEWING ANTI-FREEZE FROM THE OVERFLOW TANK. I HAVE TAKEN IT TO 3 LOCAL MECHANICS AND 1 FORD DEALERSHIP AND NO ONE HAS BEEN ABLE TO FIND A REASON FOR THIS. I HAVE NOTICED THIS OCCURS IF I AM DRIVING AROUND FOR A LONG TIME WITH THE A/C OFF. THE LEAKING IS COMING FROM MY COOLANT OVERFLOW TANK'S AIR VENTILATION. ANTI-FREEZE DOES NOT LEAK OUT WHILST DRIVING THE VEHICLE, BUT ONLY WHEN I PARK AND SHUT IT OFF. THE MECHANICS HAVE DONE SEVERAL PRESSURE TESTS WHICH ALL CAME BACK NORMAL. DECEMBER 2019 MY COOLANT LIGHT CAME ON FOR THE FIRST TIME SINCE OWNING THE CAR FOR 2 YEARS AND I WAS NEEDING TO PUT A SMALL AMOUNT OF ANTI-FREEZE IN EVERY MONTH. SINCE JULY 2020 IT HAS BEEN OVERFLOWING AND LEAKING EVERY WEEK IT SEEMS. I WOULD AVERAGE I GO THROUGH 2-3 CUPS OF ANTI-FREEZE EVERY 1-2 WEEKS. WHEN PARKING AND TURNING OFF THE CAR THE OVERFLOW TANK HAS ANTI-FREEZE FILLED TO THE TOP, BUT NOT QUITE COMING OUT OF THE CAP. I AM ATTACHING SOME IMAGES OF MY OVERFLOW TANK.
TL* THE CONTACT OWNED A 2014 FORD ESCAPE. THE CONTACT STATED THAT ANTIFREEZE HAD BEEN LEAKING OUT OF HIS ENGINE AS HIS SERVICE ENGINE LIGHT HAD ILLUMINATED ON THE INSTRUMENT PANEL. THE CONTACT HAD TAKEN HIS VEHICLE TWICE TO AN INDEPENDENT MECHANIC AND WAS GIVEN VARIOUS REPORTS ON THE VEHICLE. THE CONTACT THEN TOOK THE VEHICLE TO CONWAY HEATON INC. (810 N 3RD ST, BARDSTOWN, KY 40004) WHERE HE WAS UNABLE TO PAY FOR A DIAGNOSIS AND STATED THAT HE HAD LINKED HIS FAILURE TO NHTSA CAMPAIGN NUMBER: 17V209000 (ENGINE AND ENGINE COOLING) WHICH INCLUDED VIN. THE DEALER INFORMED HIM THAT THE RECALL HAD ALREADY BEEN PERFORMED PRIOR TO HIM OWNING THE VEHICLE, THE VEHICLE WAS THEN RETURNED TO THE CONTACT AND THE RECALL WAS NOT PERFORMED. WHILE DRIVING THE VEHICLE AT 60 MPH, HE NOTICED THAT THE TEMPERATURE GAUGE HAD BEEN RISING INDICATING THAT HIS VEHICLE WAS OVERHEATING. AS THE CONTACT ATTEMPTED TO PULL HE VEHICLE OVER, THE ENGINE FAULT SERVICE ENGINE NOW WARNING LIGHT HAD APPEARED ON THE INSTRUMENT PANEL. AS THE CONTACT EXITED HIS VEHICLE, HE OPENED HIS HOOD AND SAW A FLAME ARISE IN HIS ENGINE. THE CONTACT IMMEDIATELY CALLED THE AUTHORITIES AND AFTER 15 MINUTES OF WAITING FOR THE FIRE DEPARTMENT, THE ENTIRE VEHICLE BECAME ENGULFED IN FLAMES. ONCE THE FIRE DEPARTMENT ARRIVED, THE FIRE WAS EXTINGUISHED. THE VEHICLE WAS DESTROYED, NO INJURIES WERE REPORTED. THE VEHICLE WAS TOWED TO A LOCAL POLICE STATION WERE IN REMAINED IN THEIR POSSESSION. THE MANUFACTURER HAD BEEN NOTIFIED OF THE FAILURE AND THEY EXPLAINED TO HIM THAT THEY WOULD NOT BE ABLE TO REBUILD THE VEHICLE, THEY OFFERED NO FURTHER ASSISTANCE. THE VEHICLE WAS DESTROYED. THE FAILURE MILEAGE WAS APPROXIMATELY 108,000. VIN TOOL CONFIRMED PARTS DISTRIBUTION DISCONNECT.
THE TRANSMISSION FAILED AT 94,000 MILES. I AM HAVING TROUBLE FINDING A TRANSMISSION THAT HAS NOT FAILED.
I HAVE A 2014 FORD ESCAPE 1.6L ECOBOOST.THAT IS NOT RUNNING&FORD WILL NOT FIX NOR ADMIT THAT THERE ARE OTHER VEHICLE LIKE MINE.BEFORE THE COOLING RECALL CAME ABOUT MY VEHICLE OVER HEATED 2X.I CALLED FORD&THEY TOLD ME THERE WOULD BE A CHARGE TO FIND& FIX THE PROBLEM.FEW MONTHS LATER I WAS NOTIFIED OF THE RECALL.I TOOK MY VEHICLE INTO HALL FORD IN ELIZABETH CITY NC.FIRST THEY SAID THEY DID NOT KNOW WHAT NEEDED TO BE FIXED. THEN THE NEXT DAY THEY SAID THE PROBLEM HAD FIXED AFTER 24 HOURS OF HAVING THE VEHICLE. A YEAR LATER THEY RECALLED THE VEHICLE AGAIN FOR THE SAME THING&SAID THEY DID NOT FIX THE RIGHT THING. NOW AFTER 100,000 MILES THE VEHICLE SHIFTS OUT OF GEAR. FOR SAID THERE IS NO RECALL (BUT WITHOUT ACTUALLY LOOKING AT THE VEHICLE) THEY KNOW IT IS THE TRANSMISSION. THAT IT WILL COST $5,000 FOR A REMAN TRANSMISSION OR $7,000 FOR A NEW ONE. REMIND YOU THEY HAVE NOT LOOKED OVER THE VEHICLE AND THAT DOES NOT INCLUDE LABOR. THE VEHICLE POPS OUT OF GEAR AFTER NOT EVEN DRIVING IT FOR 5 MINUTES. IT IS THE 1.6LL 6 SPEED AUTOMATIC TRANSMISSION. I ASKED IF THERE WERE OTHER VEHICLES DOING THE SAME THING AND THEY REPLIED NO I WAS THE FIRST THEY HEARD OF. I SAID WELL HOW DO YOU KNOW IT IS THE TRANS.THEY REPLIED BECAUSE WE KNOW OUR VEHICLES. I ASKED IF IT COULD BE FROM THE CAR OVERHEATING 2X BEFORE THEY FIXED THE COOLING ISSUE.THEY SAID NO BECAUSE THEY KNOW THERE VEHICLES.I HAVE GOT 3 DIFFERENT PRICE QUOTES OVER THE PAST 6 MONTHS. THE FIRST QUOTE $2500 REMAN PLUS LABOR THEN 2500 FOR JUST TRAN TO 4-5K FOR REMAN TRANS NOT INCLUDING LABOR.THEY THEN ASKED IF I WOULD LIKE TO TRADE IN MY VEHICLE FOR SOMETHING THAT WAS RELIABLE. I ANSWERED NO BECAUSE MY CAR WAS PAID FOR. I SAID NO ONE CAN DRIVE IT LIKE THIS. THEY SAID THATS WHY YOU SHOULD BUY A NEW CAR.I STARTED DOING RESEARCH AND FOUND THAT MULTIPLE PEOPLE (HUNDREDS OF THOUSANDS)HAVE HAD THE SAME PROBLEM WITH THERE VEHICLE AS ME.
HAD THE COOLANT RESERVOIR CRACK TWICE, VEHICLE WAS STOPPED IMMEDIATELY AND THEN THE PART WAS REPLACED RIGHT AWAY. AFTER THE SECOND TIME I ASKED IF THIS WAS A COMMON ISSUE WITH THESE VEHICLES I WAS TOLD IT WAS AND THAT THEY ARE CONSTANTLY REORDERING THESE PARTS. NOT EVEN 2 MONTHS LATER I TOOK IT IS BECAUSE IT HAD A CHECK ENGINE LIGHT AND THEY CLAIMED IT WAS 2 BAD SENSORS, I TOOK IT IN TO GET REPAIRED AND THEN THEY TOLD ME MY MOTOR WAS SHOT.
I BOUGHT MY CAR IN NOVEMBER OF 2018, ALMOST IMMEDIATELY MY LOW COOLANT LIGHT WAS COMING ON OFTEN, I TOOK IT TO A MECHANIC AND THEY FOUND NO LEAKS SO I JUST CONTINUED TO ADD COOLANT WHEN IT CAME ON ABOUT EVERY 2 MONTHS. I WAS DRIVING FROM COLORADO TO OKLAHOMA ON MAY 26TH 2020 AND MY CHECK ENGINE LIGHT CAME ON I IMMEDIATELY TOOK IT TO A CERTIFIED FORD MECHANIC AND WAS TOLD I NEEDED A NEW TURBO CHARGER $2800. DRIVING FROM OKLAHOMA TO COLORADO ON JUNE 5TH 2020.MY CAR OVERHEATED, ONCE AGAIN I TOOK IT TO A FORD CERTIFIED MECHANIC AND WAS TOLD IT NEEDED A NEW THERMOSTAT AND 2 OTHER SENSORS, $1300. ON AUGUST 13TH MY CAR STARTED MAKING A LOUD GRINDING SOUND AS I WAS DRIVING ON THE HIGHWAY I DROVE 2HRS TO THE CLOSES FORD DEALERSHIP AND WAS TOLD I NEED A NEW ENGINE TO THE TUNE OF $8000. THIS VEHICLE IS WORTHLESS AND I AM SO FRUSTRATED WITH THIS WHOLE SITUATION. ONLY 109000 MILES
ON 22AUG2020 I WAS TRAVELING FROM FAYETTEVILLE, NC TO BLUFFTON, SC AND STOPPED IN SANTEE, SC FOR A BATHROOM BREAK. STARTED THE CAR UP TO LEAVE AND HAD NO POWER STEERING. TRIED TURNING OFF AND BACK ON BUT NO CHANGE. SO, I ENDED UP DRIVING 1.5 HOURS WITHOUT POWER STEERING. AFTER BEING AT MY DESTINATION FOR A LITTLE OVER AN HOUR I STARTED THE CAR TO GO SOMEWHERE AND THE STEERING WAS FINE AND HAS BEEN SINCE.
IT HAS BEEN A PROBLEM WITH 2014 FORD ESCAPES THAT THE TRANSMISSION FAILS AND ENGINE CYLINDER DEFECTS FROM THE LOUISVILLE ASSEMBLY PLANT IN LOUISVILLE, KENTUCKY. MY CAR WAS MANUFACTURED AT THIS PLANT DURING THE DATES OF THE DEFECTS IN 2013. THE DEFECTS EFFECTED THE 2014 ESCAPES. THE RECALL IS ON CARS FROM FEB 2013 THROUGH SEPT 2013. MY VECHILE WAS MANUFACTURED JUNE 2103 WHICH IS IN THE "RECALL DATES". I HAD TO REPLACE THE TRANSMISSION ON A CAR WITH LESS THAN 100,000 MILES AT THE COST OF $3,800 BECAUSE THE FORD DEALERSHIP SAID THAT "IT'S NOT UNDER WARRANTY OR RECALL". THE CAR NOW HAS A P304 CODE WHICH IS CYLINDER 4 DEFECT THAT IS A KNOW DEFECT OF THE CYLINDER HEAD. I CONTACTED FORD AND THEY "MAY LOOK AT IT" AND IF THERE ARE ENOUGH COMPLAINTS THEY "MAY DO A RECALL" ON MY VIN NUMBER. FORD "MAY REIMBURSE ME FOR THE TRANSMISSION THAT I PUT IN" THESE ARE KNOW DEFECTS FROM THIS MANUFACTURING PLANT WITH OTHER VINS GETTING REPAIRS. THE CAR WAS DRIVING ROUGH PRIOR TO THE TRANSMISSION BEING REPLACED WHICH WAS THE HEAD GEAR STARTING TO GO. I APPRECIATE YOUR TIME.
UNDER RECALL 20S30 I DID ON LINE CHECK.IT CAME BACK RIGHT SIDE REAR DOOR NEED FIXED.WHEN I REDID CHECK I PUT IN WRONG NUMBER IT CAME BACK OK AND CLOSED RECALL.NOW FORD DEALER CAN'T FIX PROBLEM
THE BUSHING CABLE THAT CONNECTS TO THE TRANSMISSION TO SHIFTER HAD TO BE REPLACED. THERE IS A RECALL ON 2013/2014 MODELS BUT MINE WAS NOT INCLUDED. I FEEL THAT MINE SHOULD BE COVERED UNDER THAT RECALL AND WAS FIXED AND DIAGNOSED BY A AUTHORIZED FORD DEALERSHIP . THE VEHICLE WAS STATIONARY AND WOULD NOT SHIFT INTO GEAR ALTHOUGH THE GEAR SHIFT WAS MOVABLE. VEHICLE HAD TO BE TOWED ON SKIDS
TL* THE CONTACT OWNS A 2014 FORD ESCAPE. THE CONTACT STATED WHILE DRIVING 40 MPH, THE LOW COOLANT WARNING LIGHT WAS ILLUMINATED AND SHE HEARD AN ABNORMAL SOUND. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC AND WAS MADE AWARE OF THE FAILURE. THE CONTACT STATED ON AUGUST 12, 2020 WHILE STARTING THE IGNITION, SHE SAW WHITE SMOKE EXITING THE EXHAUST PIPE. THE CONTACT STATED SHE WHILE INSPECTING THE VEHICLE, SHE NOTICED THE COOLANT WAS RUNNING LOW. THE CONTACT STATED SHE CALLED AN INDEPENDENT MECHANIC AND WAS INFORMED TO ADD COOLANT AND THAT THE VEHICLE WAS SAFE TO DRIVE TO THE LOCAL DEALER. THE VEHICLE WAS TAKEN TO LOCAL DEALER TASCA FORD LOCATED AT 250 WEBSTER SQUARE RD, BERLIN, CT 06037, (860) 828-3546, WHERE IT WAS DIAGNOSED WITH NEEDING THE ENGINE TO BE REPLACED. THE VEHICLE HAD NOT BEEN REPAIRED AS OF YET. THE MANUFACTURER HAD BEEN INFORMED OF FAILURE. THE FAILURE MILEAGE WAS 60,500.
HEY MY ENGINE COOLANT IS RUNNING I JUST BROUGHT THE CAR 3 WEEKS AGO AND CONSTANTLY HAVE TO FILL IT WITH COOLANT I THINK THIS IS A MAJOR PROBLEM THE CAR HAS 95000 MILES ON IT THIS SHOULDNT BE A PROBLEM ALREADY
SIDE WALL OF CYLINDER CRACKED DUE TO AN UNCHECKED RECALL CAUSING COOLANT TO LEAK INTO CYLINDER. DAMAGING THE ENGINE WARRANTING THE WHOLE ENGINE BE REPLACED AT A COST OF AROUND $7000. THE VEHICLE WAS ALSO JUST OUT OF MILEAGE WARRANTY CAUSING THE OWNER TO PAY THE WHOLE BILL.
TL* THE CONTACT OWNS A 2014 FORD ESCAPE. THE CONTACT STATED THAT WHILE DRIVING APPROXIMATELY 10 MPH, THE VEHICLE BEGAN TO JERK AND VIBRATE WHILE THE SPEED REDUCED INDEPENDENTLY. AFTER TURNING OFF AND RESTARTING THE VEHICLE, THE VEHICLE OPERATED AS DESIGNED HOWEVER, THE CHECK ENGINE WARNING LIGHT REMAINED ILLUMINATED. THE VEHICLE WAS TAKEN TO THE LOCAL DEALER PLANTATION FORD LOCATED AT 707 N. STATE RD 7, PLANTATION, FL 33317, WHO DIAGNOSED THAT THE THROTTLE BODY WAS DEFECTIVE AND NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE BUT NO ASSISTANCE WAS OFFERED. THE FAILURE MILEAGE WAS 89,800.
SERVICE ENGINE LIGHT CAME ON, I TURNED ON CAR TO TAKE TO MECHANIC AND THE CAR SHOOK BAD AND CHOKED ITSELF OUT. THIS HAPPENED TWICE. I LEFT SITTING FOR A DAY, DRIVE TO MECHANIC NEXT DAY, CAR STARTED NO PROBLEMS DRIVING. MECHANIC DIAGNOSIS FOLLOWS: - FOUND MISFIRE DTC, REMOVED SPARK PLUGS AND FOUND COOLANT INTRUSION IN CYLINDER 3 ITEM DESCRIPTION THIS IS THE ENTIRE PROCESS NEEDED TO EITHER REBUILD OR REPLACE THE VEHICLE'S ENGINE. THIS IS A PROCESS NEEDED WHEN THE VEHICLE'S ENGINE IS IN NEED OF SERIOUS REPAIR. REASON WITHOUT REPLACING OR REBUILDING A DAMAGED ENGINE, THE CAR WILL NOT BE ABLE TO FUNCTION AND WILL BE LEFT USELES
I TURNED ONTO A HIGHWAY AND MY TRANSMISSION FAILED WITHOUT WARNING, LEAVING MY VEHICLE INOPERABLE.
MY VEHICLE BEGAN TO EXHIBIT SIGNS OF A FAILING TRANSMISSION AT 60,000 MILES. SHIFTING WAS DIFFICULT, PARTICULARLY BETWEEN 1ST AND 2ND GEAR. A FEW TIMES, IT FAILED TO SHIFT FROM PARK TO REVERSE AT ALL. I HAD FORD LOOK AT IT, AND THEY RECOMMENDED REPLACING THE TRANSMISSION. WHEN I TOOK IT IN, I WAS AROUND 60,500 MILES, 500 MILES OVER MY POWER TRAIN WARRANTY. THEY QUOTED A $7,000 FIX. I HAD OWNED THE VEHICLE FOR LESS THAN 2 YEARS, AND IT WAS LESS THAN 4 YEARS OLD. WHILE I HAD RECORDS, INCLUDING A CLAIM NUMBER, FOR ANOTHER FORD CUSTOMER WITH THE SAME TRANSMISSION (IN THE FUSION) AND SAME ISSUES, THEY COVERED 2/3 OF THAT CUSTOMER'S REPAIR AND REFUSED TO COVER A DIME OF MINE. AFTER BEING DISMISSED, IGNORED, AND ULTIMATELY PLACATED SEVERAL TIMES BY FORD REPRESENTATIVES, I FINALLY WAS FORCED TO TAKE IT TO A THIRD-PARTY MECHANIC, WHO REPLACED MY TRANSMISSION AT 61,000 MILES FOR $4,000. DESPITE HAVING A REFURBISHED TRANSMISSION IN MY VEHICLE NOW, I STILL EXPERIENCE TRANSMISSION ISSUES FROM TIME TO TIME (DIFFICULTY SHIFTING, HARD SHIFTING ON FREEWAY, ETC.). IN THE END, THIS TRANSMISSION IS FAULTY AT BEST, AS FORD'S ONLY TRANSMISSION MODEL WITHOUT A RECALL *YET*. WHILE FORD INDICATES THEY HAVE NO OFFICIAL DOCUMENTED ISSUES WITH THE 6F35 TRANSMISSION, A SIMPLE GOOGLE SEARCH REVEALS THAT TRANSMISSION FAILURE IS THE #1 ISSUE REPORTED BY CONSUMERS WITH THE FORD ESCAPE. AS A YOUNG PROFESSIONAL WORKING IN RESEARCH, I RECOGNIZE THAT INTERNET SEARCHES CAN BE MISLEADING. TO BE THOROUGH, I CHECKED OVER 20 DIFFERENT FORD CONSUMER PAGES AND OF THOSE PAGES, EVERY SINGLE ONE SHOWED A SIGNIFICANTLY HIGHER REPORT OF TRANSMISSION ISSUES THAN ANY OTHER ISSUE, WITH THE AVERAGE MILEAGE OF THESE ISSUES OCCURRING AROUND 50,000 ' 70,000 MILES. IT IRRESPONSIBLE AND UNACCEPTABLE FOR FORD TO HAVE NO OFFICIAL DOCUMENTED ISSUES ON FILE REGARDING THE 6F35 TRANSMISSION.
TIRE LOW AIR SENSOR WILL NOT AUTOMATICALLY RESET WHEN PROPERLY INFLATED. THEREFORE, WHEN THE TIRES ARE ACTUALLY LOW, IT'S WEARING THE TIRES OUT & CAUSE THE CAR TO SKID ON WET ROADS.
TL* THE CONTACT OWNS A 2014 FORD ESCAPE. THE CONTACT STATED THEY NOTICED THAT THE SPEEDOMETER WAS INOPERABLE. THE CONTACT TOOK THE VEHICLE TO B&B FORD LOCATED AT 10476 DUNBARTON BLVD, BARNWELL, SC 29812, (803) 259-5524) WHO STATED THAT THE ABS MODULE NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS MADE AWARE AND INFORMED THE CONTACT THAT THEY WOULD FORWARD THE PAPERWORK TO NHTSA REGARDING THE MATTER HOWEVER, THAT WAS NEVER CONFIRMED. THE APPROXIMATE FAILURE MILEAGE WAS 53,000.
BACK HATCH LATCH ALERTS 'TRUNK AJAR' WHILE DRIVING, IT REMAINS CLOSED BUT NEVER LOCKS.
[XXX] FORD MOTOR COMPANY 2014 FORD ESCAPE, EQUIPPED WITH SIX-SPEED AUTOMATIC TRANSMISSIONS. THE BUSHING THAT ATTACHES THE TRANSMISSION SHIFTER CABLE TO THE TRANSMISSION FAILED OVER TIME AND CAUSE THE BUSHING TO DETACH FROM THE TRANSMISSION. THE CONDITION COULD ALLOW THE DRIVER TO MOVE THE SHIFT LEVER TO PARK AND REMOVE THE IGNITION KEY, WHILE THE TRANSMISSION MAY NOT BE IN PARK, WITH NO WARNING MESSAGE OR AUDIBLE CHIME. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6). *TR
WE HAD THE COOLANR RECALL DONE HOPING IT WOULD FIX THE LEAKING COLLANT ISSUE BUT THINGS JUST GOT WORSE I HAVE NOT BEEN ABLE TO DRIVE MY CAR FOR MONTHS DEALER SAYS NEEDS NEW ENGINE
WHILE TRAVELING ON A TWO LANE STATE ROAD AT APPROX.45 MPH. AT NIGHT. A CLUNKING NOISE BEGAN NEAR THE FRONT OF THE VEHICLE. SECONDS AFTER HEARING THE CLUNKING NOISE, THE VEHICLE STALLED WHILE STILL TRAVELING AROUND 35 MPH. WHEN I TRIED TO PULL OVER TO THE SIDE OF THE ROAD I NOTICE A LOSS OF POWER STEERING AND BRAKES. I WAS ABLE TO COAST ON TO THE BREAKDOWN LANE. HAVING ONLY SECONDS TO REMOVE THE VEHICLE FROM THE DARK ROADWAY AND SAFELY STOP WITH OUT STRIKING ANYTHING OR BODY WAS TERRIFYING. THE VEHICLE DID RESTART BUT WHEN SELECTING DRIVE IT WOULD NOT MOVE. IT ALSO WOULD NOT BACK UP WHEN SELECTING REVERSE. THE VEHICLE HAD TO BE TOWED TO A REPAIR SHOP. I WAS TOLD THE NEXT DAY BY THE REPAIR SHOP THE TRANSMISSION FAILED, AND HAD TO BE REBUILT OR REPLACED. I CALLED MFG. CUSTOMER SERVICE AND EXPLAINED WHAT HAPPENED BECAUSE THERE WAS A 60000 MILE POWERTRAIN WARRANTY . HOWEVER THE VEHICLE HAD 64,816 CURRENTLY. THEREFORE I HAD TO PAY $ 2295 FOR THE TRANSMISSION REBUILD.
AS I WAS TRAVELING ON A CITY STREET AT 30MPH EVERYTHING SEEMED FINE. I STOPPED AT A RED LIGHT. WHILE STOPPED I SUDDENLY HEARD A KNOCKING SOUND NEAR THE FRONT OF THE VEHICLE. WHEN THE LIGHT TURNED GREEN I STARTED TO GO. THE VEHICLE SUDDENLY STALLED. PRIOR, THERE HAD BEEN NO CHECK ENGINE OR WARNING LIGHTS ON. THE VEHICLE WAS UP TO DATE ON ALL REQUIRED MAINTENANCE SERVICES. IT WOULD NOT RESTART. VEHICLES BEHIND ME SOUNDED THEIR HORNS IMMEDIATELY. I PUT MY 4WAY EMERGENCY FLASHERS ON. CALLED A TOW TRUCK. TOW ARRIVED 30 MINUTES LATER. MY VEHICLE AND ME WERE IN A VERY DANGEROUS SITUATION FOR 30 MINUTES, AS CARS AND TRUCKS HAD TO NEGOTIATE AROUND US AT A VERY BUSY CITY INTERSECTION. I WAS NEARLY STRUCK BY ANGRY MOTORISTS WHO WERE BURDENED BY MY BREAKDOWN. I WAS TOLD BY TWO REPAIR SHOPS THAT THERE WAS A CATASTOPHIC INTERNAL ENGINE FAILURE. THE EASIEST AND MOST COST EFFECTIVE PLAN WOULD BE TO REPLACE THE ENGINE. I HAD THE ENGINE REPLACED AT A COST OF $ 4164. THERE WAS 72649 MILES ON THE FAILED ENGINE.
ANTIFREEZE COOLANT CONTINUE TO BE LOW, CAR CENTER REPLACED A HOSE ON 1/20/20 FOR 200.00, THEN A WEEK LATER LOW COOLANT AGAIN THE CENTER ASSUME AIR POCKETS WAS THE REASON WITH NO COOLANT LEAKS 2/12/20. I KEPT REPLENISHING COOLANT, JUNE 3RD 2020 WHILE DRIVING ON HIGHWAY, THE TRANSMISSION FAILED, AND IT WAS REPLACE 6/10/20 FOR 4000.00. NOT EVEN ONE WEEK AFTER PICKING THE CAR UP THE LOW COOLANT WITH ENGINE LIGHT WITH ERROR CODES P0012 CAMSHAFT POSITION TIMING OVER-RETARDED BANK 1 AND P0303 CYLINDER 3 MISFIRE DETECTED. WHO IS GOING TO TAKE ON FIXING THIS CAR? I HAVE BEEN REPLACING PARTS AND REPLENISHING FLUIDS WITH NO RESOLUTION.
DRIVING 65 MPH, SLIGHT CURVE TO THE RIGHT. HEARD A BIG BANG AND THE DRIVER SIDE TIRE POPPED CAUSING THE CAR TO VEER TO THE RIGHT. THE TIRED NEVER SHREDDED OR ANYTHING. UPON INSPECTION, THE LINK KITS HAD EXPLODED AND THE STABILITY ARM HAD BEEN BENT.
I PURCHASED A 2014 FORD ESCAPE SE 2L ECOBOOST. THE CAR STARTED TO OVERHEAT WHILE DRIVING AND IS LOSING COOLANT. THE VEHICLE WAS PRESSURE TESTED AND THERE ARE NO LEAKS. I TOOK THE CAR TO A FORD DEALERSHIP IN 2020 WITH LESS THAN 15,000 MILES ON THE ENGINE AND WAS TOLD THAT THE ENGINE NEEDS TO BE REPLACED WITH A REBUILT ENGINE FOR MORE THAN $9,000.00. AN ENTIRE ENGINE SHOULD NOT NEED TO BE REPLACED ON A VEHICLE WITH LESS THAN 15,000 MILES. THIS IS CLEARLY A FAULTY/DEFECTIVE ENGINE.
SERVICE ENGINE LIGHT CAME ON. THE CODE IS 19S22
RECEIVED SAFETY RECALL NOTICE 20S30 TOLD TO REPORT DOOR LATCH DATE CODES ON DOORS -HOWEVER THE WEB SITE GIVEN IN NOTICE PROVIDES NO WAY TO INPUT RESULTS
TL* THE CONTACT OWNS A 2014 FORD ESCAPE. THE CONTACT STATED THAT WHILE DRIVING AT AN UNDISCLOSED SPEED, THE VEHICLE LOSS POWER STEERING ASSIST AND BECAME DIFFICULT TO STEER. THE VEHICLE WAS TOWED TO BILL CURRIE FORD (815 N DALE MABRY HWY, TAMPA, FL 33614) TO BE DIAGNOSED. THE CONTACT WAS INFORMED THAT THE STEERING GEAR NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE, BUT OFFERED NO ASSISTANCE. THE FAILURE MILEAGE WAS 30,259.
POWER STEERING ASSIST FAILURE SERVICE REQUIRED. HAPPENED WITHOUT WARNING. VEHICLE HAD BEEN DRIVEN STEADY FOR HOURS. ISSUE SHOWED WHEN STARTING THE CAR AFTER VERY SHORT STOP FOR WATER.VERY DIFFICULT TO STEER. WAS ABLE TO RESET BY TURNING OFF THE IGNITION AND RESTARTING. INTERNET SEARCH SHOWS MANY OWNERS WITH EXACT SAME ISSUE
WHILE DRIVING I NOTICED THE CAR FELT LIKE IT WAS LOSING POWER, ALMOST LIKE RUNNING OUT OF GAS, THEN A SENSOR WENT OFF SAYING 'ENGINE FAULT SERVICE NOW', THEN I COULD REALLY FEEL THE CAR DRAGGING. I PULLED OVER AND COULD HEAR THE COOLANT BUBBLING, SO I WAITED TIL IT COOLED DOWN AND SAY THERE WASN'T MUCH THERE, I NOTICED A LEAK UNDER THE COOLANT AREA. I TOOK THE CAR IN TO A LOCAL MECHANIC AND WAS TOLD I NEEDED AN ENGINE FLUSH, I GOT THE FLUSH BUT SOON AFTER THE SAME ISSUE WAS REOCCURRING. RANDOMLY NOW IT WILL JUST LOSE POWER AND SENSOR WILL READ THE SAME THING, IT'S SCARY WITH YOUR FAMILY I'M THE CAR AND YOUR LOSING POWER. SO HERE I AM AGAIN BEING TOLD I NEED AN ENGINE FLUSH AGAIN WITHIN THE SAME YEAR. I HAVE SINCE REPLACED THE RESERVOIR BEING THAT IT WASN'T HOLDING COOLANT. WHEN I POUR COOLANT IN IT SEEMS LIKE THE ENGINE IS PULLING IT RIGHT OUT, I'M NOT SURE WHERE IT'S GOING BECAUSE IT'S NOT LEAKING OUT BUT IT'S GOING SOMEWHERE. I CALLED FORD AND WAS TOLD THIS WAS NOT A RECALL ON MY VIN, HOWEVER I HAVE READ MANY COMPLAINTS ON THIS SITE WITH THE SAME ISSUE. I'M HOPING TO CLEAR THIS UP SOME I CAN GET MY VEHICLE IN SAFE CONDITIONS FOR MY FAMILY, AND SO NO ONE GETS HURT.
WHEN PUTTING THE CAR FROM REVERSE TO DRIVE THE TRANSMISSION IS SLAMMING INTO GEAR CAUSING STRESS ON THE 'SNAP RING' WHICH CAUSES A CATASTROPHE FAILURE OF THE TRANSMISSION. MY VEHICLE HAS 26,120 MILES ON IT AND I READ THAT THIS ISSUE HAPPENS ON A REGULAR BASIS WITH THE 6F35 TRANSMISSION, AND GENERALLY AT 70K, AND IF REBUILT IT MAY STILL RE-OCCUR.
TL* THE CONTACT OWNS A 2014 FORD ESCAPE. THE CONTACT STATED THAT THE ENGINE OVERHEATED WHILE DRIVING. THE CONTACT STATED THAT THE LOW COOLANT LEVEL WARNING LIGHT WAS ILLUMINATED. THE CONTACT STATED THAT THERE WAS EVIDENCE OF A COOLANT LEAK UNDERNEATH THE VEHICLE. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC TO BE DIAGNOSED. THE CONTACT WAS INFORMED THAT THE COOLANT RESERVOIR AND CYLINDER HEAD NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. CLONINGER FORD OF HICKORY (1241 US-70, HICKORY, NC 28602, (828) 328-2221) WAS CONTACTED AND CONFIRMED THAT THE VEHICLE WAS NOT INCLUDED IN NHTSA CAMPAIGN NUMBER: 17V209000 (ENGINE AND ENGINE COOLING). THE MANUFACTURER WAS MADE AWARE OF THE FAILURE AND A CASE WAS FILED. THE APPROXIMATE FAILURE MILEAGE WAS 64,400.
AC/ HEAT SYSTEM STOPPED BLOWING HOT OR COLD AIR.
71,000 POWER STEERING ASSIST IS FAILING. POWER STEERING WILL GO OUT WHILE DRIVING. FIRST HAPPENED WHILE PARKING, BUT IT GOES OFF AND ON WHILE DRIVING THE VEHICLE. THIS IS VERY DANGEROUS!
STARTED TO HEAR A HUMMING NOISE WHILE DRIVING DOWN THE STREET AFTER TURNING LEFT FROM A LIGHT THE CAR STARTED TO DECELERATE. THE CAR SEEMED LIKE IT DIDN'T HAVE ANY ENERGY SO I PULLED OVER TO STOP AND CUT THE CAR OFF. ONCE RESTARTED THE CAR STARTED TO DRIVE LIKE NORMAL SHORTLY THEN BEGAN TO DECREASE SPEED AGAIN. AT THAT MOMENT I MADE A RIGHT TURN INTO A DRIVEWAY AND THE TRANSMISSION FAULT SERVICE NOW LIGHT CAME ON. CAR ONLY HAD 96,000 MILES ON IT AND SERVICE MANUAL SAYS CHECK AT 115,000. CAR WAS TOWED TO TOMBALL FORD WHERE I WAS TOLD I NEEDED A TRANSMISSION REPLACEMENT. I'M UNSURE WHY THIS HASN'T BEEN RECALLED YET DUE TO THE HIGH AMOUNT OF COMPLAINTS WITH THE SAME COOKIE CUTTER ISSUES. IT'S VERY UNFORTUNATE THAT WE ARE THE ONES WHO HAVE TO BE PUT IN DANGER AND ENDURE FINANCIAL HARDSHIPS FOR A CAR WITH PREVALENT ISSUES.
2014 FORD ESCAPE WITH 88K MILES EXPERIENCED AMBER AND THEN RED SERVICE TRANSMISSION LIGHT IN LESS THAN 12 HOUR PERIOD. WHILE DRIVING THE CAR TRANSMISSION WOULD NO LONGER SHIFT GEARS, CAUSING A HAZARDOUS SITUATION AT HIGHWAY SPEEDS. ENGINE RPM WOULD RACE CLOSE TO MAXIMUM AND CAR WOULD NOT MAINTAIN SPEED. DRIVER SHIFTED TO NEUTRAL AND MOVED TO THE SIDE OF THE ROAD. FORD OBVIOUSLY KNOWS THEY HAVE A PROBLEM WITH THIS TRANSMISSION. FORD HAS EXTENDED THE WARRANTY ON CARS WITH SIMILAR TRANSMISSION, BUT NOT ON THE ESCAPE. TRANSMISSION REPAIR SHOP LOT AND OVERFLOW LOT WAS FULL OF FORD ESCAPES THAT NEEDED TO HAVE THE TRANSMISSION REBUILT. MANY ESCAPES HAD BEEN WAITING FOR WEEKS AS THE OWNERS DON'T HAVE THE $3200-3400 NEEDED TO REPAIR.
TL* THE CONTACT OWNS A 2014 FORD ESCAPE. THE CONTACT STATED THAT WHILE HER DAUGHTER WAS DRIVING AT 65 MPH, THE VEHICLE STALLED WITH THE TRANSMISSION SERVICE NOW WARNING LIGHT ILLUMINATED. THE CONTACT PULLED OFF THE ROADWAY, TURNED THE VEHICLE OFF AND WAITED FOR A FEW SECONDS TO RESTART THE VEHICLE. THE VEHICLE WAS RESTARTED AND TEMPORARILY RESUMED NORMAL OPERATIONS BEFORE STALLING AGAIN. THE CONTACT WAS THEN UNABLE TO RESTART THE VEHICLE. THE VEHICLE WAS TOWED TO FAIRWAY FORD (2761 E STONE DR, KINGSPORT, TN 37660) WHERE IT WAS DETERMINED THAT THE TRANSMISSION FAILED AND NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE HOWEVER, PROVIDED NO FURTHER ASSISTANCE. THE FAILURE MILEAGE WAS APPROXIMATELY 83,333. *JS
2014 FORD ESCAPE WITH 85,000 MILES BEGAN TO ISSUE COOLANT LOW WARNING DESPITE HAVING JUST RECENTLY BEING FILLED RECENTLY. IT SHORTLY AFTER BEGAN TO OVERHEAT AND MISFIRE ON THE FREEWAY ON RAMP. I HAD IT TOWED TO AN INDEPENDENT MECHANIC WHO REGISTERED ABOUT 500 PPM OF EXHAUST GOING INTO THE COOLANT. HE DIAGNOSED IT AS A BROKEN HEAD GASKET AND THAT I POSSIBLE NEEDED AN ENTIRE ENGINE REPLACEMENT. HE ALSO NOTED THERE WAS NO LEAK IN OUR COOLANT.
WHEN AT A COMPLETE STOP, MY2014 FORD ESCAPE HESITANTS TO TAKE OFF, WHEN DRIVING OVER 45 MILES A HR, THE CAR SHAKES AND REDUCES SPEED ON ITS OWN. THIS IS VERY SCARY, AND I'M AFRAID THIS IS GONNA CAUSE A WRECK AND EVEN DEATH ,IF FORD DOESN'T RECALL THE 2014 FORD ESCAPES THAT ARE AFFECTED WITH THE SAME TRANSMISSION ISSUE AS THE OTHER ESCAPES, MY ESCAPE WAS BUILT IN ANOTHER FORD PLANT AND DIFFERENT PARTS, BUT IT'S THE SAME PROBLEM, THAT THE OTHER ESCAPES ARE HAVING . I HOPE FORD RECALLS THESE ESCAPES, I'VE BEEN A FORD OWNER SINCE 1993 , BUT THIS IS BUT THIS GOT ME RETHINKING MY FORD LOYALTY. THE LOCAL FORD DEALER QUOTED ME $5300 FOR A NEW TRANSMISSION BATS HALF OF WHAT THE CARS WORTH SO PLEASE MAKE THIS RIGHT THANK YOU SO MUCH FOR LISTENING
TL* THE CONTACT OWNS A 2014 FORD ESCAPE. THE CONTACT STATED THAT WHILE REVERSING OUT OF HER DRIVEWAY, THE INSTRUMENT PANEL SHOWED THE ENGINE TEMPERATURE WAS HIGH AND THE VEHICLE STARTED TO JERK. THE CONTACT PULLED OVER AND RESTARTED THE VEHICLE AFTER A FEW MINUTES AND THE WARNING LIGHT DISAPPEARED. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC TO BE DIAGNOSED. THE CONTACT WAS INFORMED THAT THE ENGINE TEMPERATURE SENSOR PROVIDED AN INCORRECT ENGINE TEMPERATURE READING. THE MECHANIC REFERRED THE CONTACT TO FAIRWAY FORD (2761 E STONE DR, KINGSPORT, TN 37660, 423-578-3600). THE CONTACT WAS INFORMED THAT THE VEHICLE WAS PREVIOUSLY REPAIRED UNDER NHTSA CAMPAIGN NUMBER: 17V209000 (ENGINE AND ENGINE COOLING). THE VEHICLE WAS REPAIRED AT THE CONTACT'S EXPENSE. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS 83,333. *LN *BF THE CONSUMER STATED THERE WAS TRANSMISSION FAILURE AS WELL. *TR
TL* THE CONTACT OWNS A 2014 FORD ESCAPE. THE CONTACT STATED THAT THE VEHICLE WAS AT A STAND STILL AND LOSS POWER STEERING FUNCTIONALITY. THE CONTACT STATED THAT, POWER STEERING ASSIST SERVICE REQUIRED WAS DISPLAYED ON THE INSTRUMENT PANEL. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC TO BE DIAGNOSED. THE CONTACT WAS INFORMED THAT THE STEERING RACK NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. AN UNKNOWN DEALER WAS CONTACTED AND AN APPOINTMENT WAS MADE TO HAVE THE VEHICLE DIAGNOSED WHICH WAS STILL PENDING. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 113,595 *BF CONSUMER STATED THIS HAPPENS WHEN DRIVING.*JB
THE STEERING GOES OUT RANDOMLY. WHEEL STIFFENS UP AND WILL NOT MOVE. MOST TIMES I HAVE TO TURN THE ENGINE OFF 4 OR 5 TIMES AND THEN IT WILL WORK.. SO FAR. BUT I'M WORRIED IT MAY NOT WORK ONE DAY.
TRANSMISSION FAILURE AT 87K MILES, FIRST RECOMMENDED SERVICE IS AT 120K MILES. THERE IS NO DIP STICK FOR THE TRANSMISSION AND NO WAY TO VERIFY LEVELS OF ATF. GUARANTEED FAILURE IF THE FLUIDS ARE LOW. PLACEMENT TRANSMISSION COST AT DEALERSHIP OF A REBUILD TRANSMISSION IS $5200.00. VEHICLE IS INT EH SHOP NOW BEING REPAIRED. NO DOCUMENTATION O THIS TILL IT IS COMPLETE. [XXX] INFORMATION Redacted PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6).*CC
I STARTED TO DRIVE MY 2014 FORD ESCAPE AND THE VEHICLE HAD NO POWER STEERING. I NOTICED THE STEERING ASSIST FAULT LIGHT WAS ON. LUCKILY THIS HAPPENED WHILE PARKED AND NOT WHILE I WAS DRIVING ON A BUSY ROAD. VERY UNSAFE. IF THIS HAPPENED ON THE ROAD SOMEONE COULD BE SERIOUSLY INJURED OR EVEN DEATH. THIS HAS TO BE FIXED SOON. IT SEEMS TO BE ALL VIN NUMBERS OF THE 2014 ESCAPE. *TR
MY DOOR LATCH ON MY VEHICLE HAS BEEN BROKE FOR 2 MONTHS . I COULDN'T AFFORD TO FIX THEN BUT AS SOON AS I HEARD ABOUT THE RECALL I CALL FORD HERE IN MARLIN,TX.76661. THEY SAY BRING IN ON THIS DAY SO I DID AT 8AM . BEFORE 5 THAT SAME DAY I GO BACK AND THE GENTLEMAN SAID THEY DIDN'T GET TO FIX IT THERE AREN'T ANY PARTS FORD HAS SENT OUT THEY WOULD CALL ME IN A FEW DAYS. NEVER GOT A CALL BUT WHEN SOMEONE CALLS UP THERE AND STARTS ASKING ABOUT IT WHEN IT'S THERE SAFETY AT RISK AND IT'S THE ONLY VEHICLE THEY HAVE WHAT IS SUPPOSED TO HAPPEN. MY SEATBELT WON'T SAVE ME FOREVER AND THIS IS THE SECOND RECALL FOR THIS ISSUE . I WOULD LIKE TO KNOW WHEN THE ISSUE IS GOING TO BE PRIORITY FOR CONSUMERS LIKE ME. THIS HAPPENED WHILE I WAS SITTING AND WENT TO OPEN DOOR AND GOT OUT WENT TO SHUT DOOR AND IT WOULDN'T LATCH. TYING DOOR WITH ROPE TO STEERING COLUMN JUST TO DRIVE ANYWHERE. *TR
TL* THE CONTACT OWNS A 2014 FORD ESCAPE. THE CONTACT STATED THAT WHILE DRIVING APPROXIMATELY 65 MPH, THE VEHICLE LOSS MOTIVE POWER AND STALLED WITHOUT WARNING. THE VEHICLE WAS TOWED TO AUTONATION FORD CORPUS CHRISTI LOCATED AT 6250 S. PADRE ISLAND DR, CORPUS CHRISTI, TX 78412, WHERE A TRANSMISSION REPROGRAMMABLE CODE WAS DETECTED. THE TECHNICIAN STATED THAT THE CODE TRIGGERED THREE OTHER CODES THAT CAUSED THE FAILURE. THE CONTACT WAS INFORMED THAT THE TRANSMISSION NEEDED TO BE REPLACED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE VEHICLE WAS NOT REPAIRED. THE FAILURE MILEAGE WAS APPROXIMATELY 143,000.*DT*JB
IN 2017 I TOOK MY CAR IN TO GET SEVERAL RECALL ITEMS FIXED AND I WAS TOLD THERE WAS A COOLANT ISSUE BUT IT'S OKAY TO DRIVE AND JUST MONITOR THE COOLANT. EARLIER THIS YEAR THE ENGINE LIGHT STARTED TURNING ON AND I WOULD GET A "LOW COOLANT" MESSAGE. DUE TO COVID I DID NOT TAKE THE CAR IN IMMEDIATELY. I ENDED UP HAVING TO FILL THE COOLANT THREE TIMES IN ONE MONTH EVENTUALLY LEADING TO WHITE FUMES COMING OUT THE EXHAUST. WHEN MY CAR FINALLY STALLED IN THE MIDDLE OF AN INTERSECTION DUE TO "LOW COOLANT" (WHICH WE HAD REFILLED 5 DAYS PRIOR) I FINALLY TOOK THE CAR INTO FORD AND THEY IMMEDIATELY KNEW WHAT THE ISSUE WAS AS I PULLED UP SAYING THEY COULD "SMELL IT." SAID I WAS NOT ALLOWED TO DRIVE IT HOME AND IT WAS MOST LIKELY NEEDING TO RESULT IN A NEW ENGINE. IT WAS A COOLANT LEAK THAT COULD RESULT IN THE ENGINE OVERHEATING AND BREAKING DOWN, WHICH WAS TOO DANGEROUS FOR ME TO DRIVE. THE SERVICE GUY SAID THIS WAS ABOUT THE 20TH VEHICLE HE HAD TO DEAL WITH THIS ISSUE ON BUT SAID THEY WEREN'T GOING TO COVER IT. SAID THERE WAS A RECALL ON THIS ISSUE BUT ONLY FOR 2014 ESCAPES MANUFACTURED AT TWO LOCATIONS. I ASKED WHY THOSE TWO WHEN THIS ISSUE SEEMS TO BE HAPPENING WITH SEVERAL VEHICLES AND HE HAD NO ANSWERS. LUCKILY I HAD A WARRANTY THAT COVERED THE NEW $8000 ENGINE BUT WE WERE RESPONSIBLE FOR THE DEDUCTIBLE AND A MAJORITY OF THE RENTAL CAR. IT TOOK 8 WEEKS FOR THEM TO REPLACE THE ENGINE SO THE RENTAL WAS NOT CHEAP. *TR
THE ELECTRIC POWER STEERING ASSIST FAILED AND THE POWER STEERING FAULT MESSAGE APPEARED WHEN BACKING OUT OF MY GARAGE. AFTER TURNING THE IGNITION OFF AND STARTING THE CAR AGAIN, THE PROBLEM RESOLVED. MY FORD DEALER FOUND CODE U3000:49 STORED. REQUIRED REPLACEMENT OF THE ENTIRE STEERING GEAR AT A COST OF $2559.47, INCLUDING ALIGNMENT. I FEEL FORTUNATE THAT THIS HAPPENED IN MY DRIVEWAY. IF IT HAD BEEN ON THE HIGHWAY IT COULD HAVE CAUSED A SERIOUS ACCIDENT. THE SERVICE ADVISOR SAID THAT THIS WAS THE FIRST ESCAPE HE HAS SEEN WITH THIS PROBLEM, BUT I HAVE FOUND NUMEROUS ACCOUNTS OF SIMILAR PROBLEMS ON THE INTERNET. *TR
THE LIFTGATE SEPARATED THE OUTSIDE FROM THE INSIDE.
BOUGHT THIS VEHICLE IN 2019 35000 MILES DROVE TO 54000 ,THEN THE DAUGHTER TOOK TO NEVADA WHERE THE LOW COOLANT CAME ON THEN THE VEHICLE TO STOP AND STRAND HER IN THE MIDDLE OF NOWHERE , HAD IT TOWED TO GALLAGHER FORD WHERE THEY INFORMED ME THE #3 CYLINDER HAD ANTI FREEZE IN AND I NEEDED A NEW ENGINE FORD WOULD NOT STAND BY THEIR MOTOR EVEN THOUGH AFTER INSTALLING USED MOTOR AND GETTING THE BILL RIGHT ON THE STATEMENT FROM FORD THIS IS A KNOWN PROBLEM WHERE IT STATES THESE ENGINES HAVE PROBLEMS LEAKING ANTI FREEZE INTO THE ENGINE PER THE PHOTO OF STATEMENT. *TR
I STARTED TO DRIVE MY 2014 FORD ESCAPE AND THE VEHICLE HAD NO POWER STEERING. I NOTICED THE STEERING ASSIST FAULT LIGHT WAS ON. I WAS ABLE TO DRIVE FROM THE GAS STATION TO MY HOUSE, WHICH WAS ONLY A FEW BLOCKS. IT WAS VERY HARD TO TURN THE STEERING WHEEL. I HAD TO HAVE IT TOWED TO THE FORD DEALERSHIP. THE FORD SERVICE ADVISOR TOLD ME THAT THE RACK & PINION IS INTERNALLY DAMAGED AND NEEDS TO BE REPLACED. HE ALSO STATED THE RACK & PINION IS A SEAL COMPONENT, SO THAT IS WHY THE ENTIRE THING HAS TO BE REPLACED. THIS IS A SAFETY CONCERN, IF I WAS DRIVING AT A HIGHER SPEED DURING THE FAILURE, IT COULD HAVE CAUSED A ACCIDENT WITH NO POWER STEERING. MY FORD ESCAPE IS 2014, 42,000 MILES. *TR
TL* THE CONTACT OWNS A 2014 FORD ESCAPE. THE CONTACT STATED THAT WHILE DRIVING AT VARIOUS SPEEDS, THE LOW COOLANT LEVEL MESSAGE DISPLAYED ON THE INSTRUMENT PANEL. THE VEHICLE WAS TAKEN TO SEVERAL INDEPENDENT MECHANIC S HOWEVER, THE MECHANIC WAS UNABLE TO PROVIDE A CAUSE FOR THE FAILURE. THE VEHICLE WAS TAKEN TO JORDAN FORD (609 E. JEFFERSON BLVD, MISHAWAKA, IN 46545) AND THE CONTACT WAS INFORMED THAT ENGINE NEEDED TO BE REPAIRED DUE TO A FAILURE OF CYLINDER #3. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 60,900.
TL* THE CONTACT OWNS A 2014 FORD ESCAPE. THE CONTACT STATED THAT WHILE ATTEMPTING TO CONNECT A TRAILER, THE WIRING HARNESSES FAILED TO SYNC. THE VEHICLE WAS TAKEN TO (GARY SMITH FORD INC 1 BEAL PKWY NW, FORT WALTON BEACH, FL 32548) TO BE DIAGNOSED. THE CONTACT WAS INFORMED THAT THE WIRING HARNESSES WERE INCOMPATIBLE. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 62,000.
TL* THE CONTACT OWNS A 2014 FORD ESCAPE. THE CONTACT STATED THAT WHITE SMOKE WOULD EMIT FROM THE ENGINE UPON STARTING THE VEHICLE. THE CONTACT ALSO STATED THAT HE HAD NOTICED THAT BOTH OIL AND COOLANT HAD LEAKED FROM HIS VEHICLE AS THE LOW COOLANT WARNING MESSAGE HAD ILLUMINATED ON THE INSTRUMENT PANEL. THE CONTACT STATED THAT HE HAS TO CONSTANTLY ADD COOLANT TO THE VEHICLE. THE CONTACT HAD NOT SPOKEN TO A DEALER IN REGARDS TO HIS FAILURE. UPON INVESTIGATION, THE CONTACT LINKED HIS FAILURE TO NHTSA CAMPAIGN NUMBER: 17V209000 (ENGINE AND ENGINE COOLING); HOWEVER, HIS VEHICLE HAD NOT BEEN INCLUDED IN THE RECALL. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE AND REFERRED THE CONTACT TO NHTSA, THEY OFFERED NO FURTHER ASSISTANCE. THE VEHICLE HAD YET TO BE REPAIRED. THE FAILURE MILLAGE WAS APPROXIMATELY 50,000.
DUE TO FAULTY CRACKING COOLANT RESERVIORS THAT I HAVE REPLACED TWICE NOW, PART OF THE MOTOR HAS CRACKED AND NOT ONLY LEAKS OIL, BUT LEAKS COOLANT INTO MY ENGINE, WHERE THE ENGINE BURNS THE COOLANT. SO NOW MY MOTOR IS JUNK. I HAVE HAD NO RECALLS ON THIS VEHICLE BUT MULTIPLE ISSUES THAT FALL UNDER RECALLS FOR OTHER VEHICLES. REASSESSMENTS NEED TO BE MADE. *TR
ENGINE COOLANT LEAKED INTO THE 4TH ENGINE CYLINDER CAUSING THE SPARK PLUG TO SEIZE AND BREAK INSIDE THE CYLINDER. LEAK ALSO RUINED THE ENGINE AND NOW ENGINE NEEDS TO BE REPLACED. *TR
THE DRIVER'S SIDE DOOR LATCH IS DEFECTIVE. IT HAS OPENED WHILE DRIVING. I HAVE TAKEN IT IN TO GET FIXED SEVERAL TIMES AND IT NEVER GETS FIXED PROPERLY. IF THE DOOR IS CLOSED AND YOU GO TO OPEN IT, THE DOOR HANDLE WILL STAY OUT AND IT WILL NOT CLOSE. THIS PROBLEM FIRST HAPPENED AROUND 2015 AND IT HAS BEEN A PROBLEM EVER SINCE.
MY WIFE WAS TRAVELING AT APPROXIMATELY 45 MPH WHEN THE VEHICLE BEGAN TO SLOW SUDDENLY. THE TRANSMISSION BEGAN TO "WHINE" AND WOULD NOT SHIFT. THE VEHICLE WAS TAKEN TO THE LOCAL FORD DEALER FOR DIAGNOSIS. THE DEALER CLAIMED THAT THE TRANSMISSION NEED TO BE REPLACED BUT GAVE NO REASON FOR THE FAILURE. THE MILEAGE WAS 84,074. I THEN HAD THE VEHICLE TOWED TO A TRANSMISSION SPECIALIST. A THOROUGH INSPECTION REVEALED THAT THE CONVERTER HAD FAILED AND BLEW FLUID BACK THROUGH THE REST OF THE TRANSMISSION. A FULL TRANSMISSION REPLACEMENT WAS STILL REQUIRED. THE TRANSMISSION SPECIALIST STATED THAT THE TRANSMISSION WAS TOO SMALL FOR THE VEHICLE. *TR
THE VEHICLE ACTED LIKE IT WENT OUT OF GEAR, THE ENGINE REVVED, AND THE CAR WOULD NOT MOVE. TOW REQUIRED FOR REPAIR. (OUR 2018, WHICH HAS THE SAME TRANSMISSION, WAS IN THE SHOP HAVING THE TRANSMISSION REPAIRED AT THE TIME OF THE 2014 FAILURE!!! THERE IS DEFINITELY A PROBLEM WITH THIS TRANSMISSION AND A RECALL IS IN ORDER!) *TR
ENGINE AND ENGINE COOLING: THE VEHICLE STARTED AND DRIVEN WITH AN INSUFFICIENT LEVEL OF COOLANT WITHIN THE ENGINE COOLING SYSTEM, THE ENGINE OVERHEATS AND WILL NOT DRIVE. I FILLED THE COOLANT 50/50 RESERVOIR AT LEAST 2X A WEEK, I JUST BOUGHT MY CAR FROM A DEALERSHIP ON 04/15/2020. *TR
TL* THE CONTACT OWNS A 2014 FORD ESCAPE. THE CONTACT STATED WHILE ATTEMPTING TO PARK THE VEHICLE, THE INSTRUMENT PANEL BECAME INOPERABLE. THE VEHICLE WAS TAKEN TO HARRIS FORD LINCOLN LOCATED AT 20006 64TH AVE W, LYNNWOOD, WA 98036, (425) 774-4141, TO BE DIAGNOSED. THE CONTACT WAS INFORMED THAT THE INSTRUMENT PANEL NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE CONTACT ASSOCIATED THE FAILURE WITH NHTSA CAMPAIGN NUMBER: 15V406000 (ELECTRICAL SYSTEM), HOWEVER THE VIN WAS NOT INCLUDED. THE MANUFACTURER WAS INFORMED OF FAILURE. THE FAILURE MILEAGE WAS 47,000.
TRANSMISSION IS FAILING. I'M LITERALLY WAITING FOR IT TO DROP DEAD. WHEN DRIVING, THE VEHICLE HAS MULTIPLE HARD SHIFTS INTO DIFFERENT GEARS. THIS OCCURS NO MATTER WHAT GEAR IT GOES TOO. THE POWER ACTS LIKE IT WANTS TO GIVE UP AND ROCKS THE CAR BACK AND FORTH WHILE ACCELERATING AND SHIFTING GEARS. SOMETIMES THE SHIFT DOESN'T EVEN OCCUR. MOVE THE PRNDL LEVER TOO FAST FROM ANY SETTING, THE CAR MAKES A LOUD JERKING NOISE. ALSO WHEN PARKING ON ANY HILL WITH THE E-BRAKE ON, THE CAR MAKES A VERY LOUD NOISE SOUNDING LIKE THE BRAKES ARE GOING TO GIVEAWAY AND THE CAR MOVES. ITS BARELY NOTICEABLE, BUT I SAT IN THE CAR TO TEST IT , AND WHILE SITTING IN THE CAR YOU COULD TOTALLY TELL IT MOVED. IT DOES THIS 3 TIMES MINIMUM WHEN PARKED. *TR
FOR THE PAST 6 MONTHS (APPROXIMATELY) MY CAR HAS BEEN EXPERIENCING ANTIFREEZE LEAKS. MY VEHICLE HAS ROUGHLY 71,850 MILES AND IT IS A 2014 FORD ESCAPE. ABOUT ONCE A MONTH MY INFO LIGHTS COMES ON SIGNALING MY ENGINE COOLANT IS LOW. I HAVE TAKEN IT TO A COUPLE LOCATIONS AND NO ONE CAN FIND A LEAK. IN FEBRUARY THE MECHANIC SUGGESTED I REPLACE THE CAP IN CASE IT IS EVAPORATING. I REPLACED THE CAP END OF APRIL AND ONCE AGAIN IN MAY THE LIGHT CAN BACK ON. I FILL THE COOLANT TO THE MAX LINE, BUT AFTER A MONTH IT IS AT THE MIN LINE OR SOMETIMES LOWER. I SAW THERE ARE NO RECALLS ON MY VEHICLE, BUT THIS SEEMS TO BE A SERIOUS ISSUE AS MY CAR CAN FAIL WHILE I AM DRIVING AROUND WITH MY INFANT CHILD IN THE CAR. NO MECHANIC CAN SEEM TO HELP ME. *TR
WITHOUT ANY WARNINGS MY 2014 FORD ESCAPE TRANSMISSION WENT OUT, IT ONLY HAD 83,000 MILES ON IT. THE LOCAL DEALER SHIP CONFIRMED IT WAS THE TRANSMISSION, BUT THERE WAS NO RECALL ON MINE, PLEASE MAKE THIS RIGHT AND FIX THIS MAJOR ISSUE . I'VE BEEN A FORD OWNER FOR YEARS. *TR
TL* THE CONTACT OWNS A 2014 FORD ESCAPE. THE CONTACT STATED THAT WHILE DRIVING APPROXIMATELY 15 MPH, THE REAR PASSENGER SIDE DOOR OPENED. THE CONTACT PULLED OVER ONTO THE ROAD SHOULDER AND CLOSED THE DOOR. THE CONTACT TIED THE DOOR HANDLE TO SECURE THE DOOR FROM RE-OPENING. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC BUT WAS NOT REPAIRED. THE MANUFACTURER WAS CONTACTED AND INFORMED THE CONTACT THAT THE VEHICLE WAS NOT INCLUDED IN NHTSA CAMPAIGN NUMBER: 14V239000 (STRUCTURE). THE APPROXIMATE FAILURE MILEAGE WAS 93,000.
TL* THE CONTACT OWNS A 2014 FORD ESCAPE. THE CONTACT STATED THAT THE LUG NUTS WERE SWOLLEN DUE TO A MANUFACTURING DEFECT. THE CONTACT STATED THAT IT WAS DIFFICULT TO REMOVE THE LUG NUTS IN ORDER TO CHANGE OR REPLACE THE TIRES. THE CONTACT STATED THAT THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC HOWEVER, THE MECHANIC WAS UNABLE TO REMOVE THE LUG NUTS. THE CONTACT CALLED CURRIE MOTORS FORD OF VALPO (2052 W MORTHLAND DR, VALPARAISO, IN 46385, (219) 336-1373), AND INFORMED THE DEALER OF THE FAILURE. THE DEALER REFERRED THE CONTACT TO THE MANUFACTURER FOR ASSISTANCE. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE AND REFERRED THE CONTACT TO NHTSA. THE FAILURE MILEAGE WAS 112,000.
TL* THE CONTACT OWNS A 2014 FORD ESCAPE. THE CONTACT STATED THAT THE REAR DRIVER'S SIDE DOOR FAILED TO LATCH SECURELY. THE CONTACT CALLED BEACH FORD LOCATED AT 2717 VIRGINIA BEACH BLVD, VIRGINIA BEACH, VA 23452 (757)486-2718) AND WAS INFORMED THAT THE VEHICLE WAS NOT SUBJECTED TO A RECALL. THE CONTACT ALSO CALLED THE CAVALIER FORD 1515 S MILITARY HWY, CHESAPEAKE, VA 23320, (757-424-6640) AND WAS PROVIDED SIMILAR INFORMATION. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE VEHICLE WAS NOT REPAIRED. THE FAILURE MILEAGE WAS APPROXIMATELY 127,500.
PURCHASED 3/28/20, MILEAGE 78,277; 4/8/20 VEHICLE STALLED PULLING OUT OF DRIVEWAY AFTER WARNING LIGHT INDICATED "COOLANT LOW," "STOP SAFELY" - VEHICLE STOPPED ITSELF AND WOULD NOT RESTART; 4/9/20 LEFT VEHICLE AT FORD DEALER SERVICE DEPT.; 4/13/20 DIAGNOSED WITH BLOWN HEAD GASKET DUE TO COOLANT LEAKAGE, ENGINE REPLACEMENT REQUIRED; 4/23/20 INFORMED THAT ENGINE WAS ON BACK ORDER; 5/18/20 5 PM, (OVER 1 MONTH LATER) REPAIRS COMPLETED, PICKED UP FROM DEALERSHIP; DROVE APPROX 3 MI., STOPPED FOR 10 HRS; 5/19/20 3:30 AM, DROVE APPROX 10 MILES, STOPPED FOR 1/2 HR; DROVE OFF FROM 2ND STOP, VEHICLE STALLED WITHIN 3 MILES AFTER WARNING LIGHT INDICATED "COOLANT LOW," "STOP SAFELY," AND TEMP GAUGE MAXED OUT ON HOT, VEHICLE DIED AND WOULD NOT RESTART, LEAVING ME STRANDED ON THE SIDE OF A RURAL HIGHWAY AT 4 IN THE MORNING. OPENED HOOD JUST IN TIME TO SEE REMAINING COOLANT DRAINING FROM RESERVOIR. ALTHOUGH I HAVE A NEW, UNOPENED JUG OF COOLANT, LOCATION OF THE RESERVOIR REQUIRES A FUNNEL TO ADD COOLANT !!! - (CAR DOES NOT COME EQUIPPED WITH FUNNEL AND OWNER'S MANUAL FAILS TO MENTION THIS!) CAUGHT A RIDE WITH SHERIFF'S UNIT THAT JUST HAPPENED TO BE PASSING BY. 5/19/20 VEHICLE BEING TOWED BACK TO SERVICE DEPT.; CURRENT MILEAGE 79,079. *TR
TL* THE CONTACT OWNS A 2014 FORD ESCAPE. THE CONTACT STATED THAT WHILE ACCELERATING FROM A STOP, THE VEHICLE HESITATED AND SPUTTERED BEFORE DRIVING AS DESIGNED. DURING THE FAILURE, THE MESSAGE ENGINE FAULT DISPLAYED ON THE INSTRUMENT PANEL. THE CAUSE OF THE FAILURE WAS NOT DETERMINED. THE LOCAL DEALER PHIL LONG FORD LOCATED AT 7887 W TUFTS AVE, LITTLETON, CO 80123 AND MANUFACTURER WERE NOTIFIED OF THE FAILURE BUT NO ASSISTANCE WAS OFFERED. THE FAILURE MILEAGE WAS 65,000.
I OWN FORD ESCAPE 2014 SE. I WAS AT MY FORD/LINCOLN DEALERSHIP FOR 6-MONTH MAINTENANCE AND WAS INFORMED THAT ALL LUG NUTS OF MY VEHICLE ARE SWOLLEN ARE TO BE REPLACED AT A COST OF $240 + TAXES. THEY TOLD ME THAT I DO NOT HAVE A CHOICE AS THEY WON'T BE ABLE TO PUT TIRES BACK. I HAVE NEVER HEARD OF ANYTHING LIKE THAT AND TRUSTED THE DEALERSHIP. FRANKLY, I COULD NOT VISUALIZE THE PROBLEM. UPON RETURN, I HAVE RESEARCHED IT AND HAVE DISCOVERED THAT HIGH-QUALITY REPLACEMENT LUG NUTS ON AMAZON ARE $20- $40 (A PACK OF 20). APPARENTLY, INSTEAD OF SOLID STEEL NUTS, FORD SELLS ITS VEHICLES WITH LUG NUTS THAT HAVE A STEEL CORE WITH CHROME, ALUMINUM, OR STAINLESS STEEL CAPS ATTACHED TO IMPROVE THE APPEARANCE OF THE VISIBLE PART OF THE LUG NUTS. THE CAPS SWELL, CRACK, AND DELAMINATE TO THE POINT WHERE THE LUG NUTS CANNOT BE REMOVED WITH THE LUG WRENCH PROVIDED BY FORD. THIS LEAVES OWNERS AND LESSEES WHO GET FLAT TIRES OFTEN STRANDED ON THE ROADS WITHOUT THE ABILITY FOR EVEN TOW TRUCK DRIVERS TO REMOVE THE SWOLLEN LUG NUTS. THIS MEANS A TOW TO THE SHOP JUST TO HAVE THE LUG NUTS REMOVED AND THE TIRE REPLACED. I HAVE FILED A COMPLAINT WITH FORD, WITH NO LUCK SUCCEEDING, BUT WILL BE FOLLOWING UP WITH THE DEALER AND FILING A COMPLAINT WITH MY CREDIT CARD PROVIDER IF NOT SUCCESSFUL. THERE WAS A CLASS-ACTION LAWSUIT THAT WAS DISMISSED BECAUSE THERE WERE NOT SIGNIFICANT "ENOUGH" AND THE ISSUE WAS DISMISSED. *TR
TL* THE CONTACT OWNS A 2014 FORD ESCAPE. THE CONTACT STATED THAT WHILE DRIVING AT APPROXIMATELY 45 MPH, THE REAR DRIVER'S SIDE DOOR FAILED TO REMAIN CLOSED. THE CONTACT MENTIONED THAT THE DOOR FAILED TO LOCK FROM THE INSIDE OF THE VEHICLE MANUALLY OR WHEN USING THE KEYFOB. THE CONTACT CALLED O.C. WELCH FORD (4920 INDEPENDENCE BLVD, HARDEEVILLE, SC 29927, (843) 288-0100) AND INFORMED THE DEALER OF THE FAILURE. THE CONTACT WAS INFORMED THAT THE VEHICLE WAS NOT INCLUDED IN NHTSA CAMPAIGN NUMBER: 16V643000 (LATCHES/LOCKS/LINKAGES). THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE AND PROVIDED A CASE NUMBER. THE APPROXIMATE FAILURE MILEAGE WAS 130,000.
THE TRANSMISSION SHIFT LINK BUSHING WORE OUT MY VEHICLE HAS LESS THAN 15,000 MILES FORD DEALERSHIP IN FORD MOTOR COMPANY TELL ME THAT THERE IS NO FIX FOR THIS THERE IS NO RECALL. WHEN I SEARCH THE NATIONAL TRANSPORTATION SITE I AM COMPLAINING ON RIGHT NOW, I SEE NO RECALL ABOUT IT YET IT'S THE SAME EXACT RECALL ON OTHER 2014 FORD ESCAPES THE MINUTE I PUT MY VIN NUMBER AND IT SAYS THAT I'M GOOD TO GO AND SAYS 0 UN REPAIRED RECALLS BUT THE SAME ISSUE IS HAPPENING WHY AREN'T THEY FIXING IT FOR FREE WHY IS THERE NO RECALL. I STOPPED PUT THE VEHICLE IN PARK, SO IT WAS STOPPED WENT IN THE STORE CAME OUT AND SHIFTER WAS STUCK. BECAUSE OF THE ISSUE IT COULD HAVE HAD EXTREME COST OF TOWING TO THE DEALER ( FORD). THEY ALERTED ME NO BUSHING REPLACEMENT, NO RECALL AND ONLY THEY REPLACE THE WHOLE SHIFTER CABLE 4.5 HOUR JOB $61.00 PART! HOW MANY OTHER SENIORS WERE TREATED THIS WAY OVER A $2.00 PART AND TEN TO 15 MINUTE INSTALL! I USED TO BE PROUD TO BE AN AMERICAN! FORGIVE ME IF I WENT LONG! *TR
THE CENTER INSTRUMENT PANEL HAS STOPPED WORKING ON MY 2014 FORD ESCAPE.THE VEHICLE FAILS TO COMPLY WITH THE REQUIREMENTS OF FEDERAL MOTOR VEHICLE SAFETY STANDARD (FMVSS) NUMBER 101, "CONTROL AND DISPLAYS. I HAVE CONTACTED FORD AND WAS TOLD THAT THE RECALL STARTED WITH VEHICLES MANUFACTURED BEGINNING MAY 2014 AND MY VEHICLE WAS MANUFACTURED FEB 2014 SO MY VIN WASN'T INCLUDED HOWEVER IM HAVING THE SAME EXACT PROBLEMS. I PAID $100 AT THE DEALERSHIP FOR A DIAGNOSTIC AND WAS TOLD IT WOULD COST $1000 TO REPLACE THE INSTRUMENT PANEL. I AM UNABLE TO SEE ANY SAFETY ISSUES WITH MY CAR LIKE LOW TIRE PRESSURE OR MY MILEAGE. *TR
MY GIRLFRIEND WAS DRIVING AT ABOUT 40 MPH AND NOTICED A WHINING NOISE THAT CORRESPONDED WITH THE ACCELERATION OF THE VEHICLE. WHEN SHE CAME TO THE NEXT STOP LIGHT AND THE LIGHT TURNED GREEN THE ESCAPE WOULD NOT ACCELERATE, BUT THE WHINING WAS VERY LOUD AND WOULD ONLY MOVE ABOUT 3-4 MILES PER HOUR. SHE PULLED OVER, SHUT OFF THE ENGINE. WAITED AND STARTED AGAIN. THE ESCAPE DROVE FOR A FEW MINUTES AND THEN SHE FELT IT SLIP OUT OF GEAR AND THEN THE ENGINE WOULD JUST REV. IT SLIPPED BACK INTO GEAR AND IT STARTED TO ACCELERATE AS NORMAL BUT WITH THE CONSTANT WHINING SOUND. SHE HAD TO STOP AGAIN. SHE CALLED A MECHANIC WHO CAME AND LISTENED AND ATTEMPTED TO DRIVE IT AND HE SAID THE TRANSMISSION WAS SHOT WHICH WAS OBVIOUS AT THAT TIME. THERE WERE NO SERVICE MESSAGES ON THE DASH, NO LIGHTS CAME ON THE DASH TO INDICATE LOW FLUID LEVELS. WE HAVE SERVICED OUR VEHICLE REGULARLY FOLLOWING THE OWNERS MANUAL RECOMMENDATIONS. THE TRANSMISSION INFORMATION ONLY SAYS TO CHECK FLUID LEVELS AT EVERY OIL CHANGE AND CHANGE THE TRANSMISSION FLUID AT 150,000 MILES ACCORDING TO THE DRIVING CONDITIONS. IT HAS 101,900 MILES AND WE STILL OWE ON OUR LOAN. WE PURCHASED IT FROM A FORD DEALER IN FEB. 2017. WITH ALL OF THE COMPLAINTS AND ISSUES WITH THE TRANSMISSIONS FAILING AT RANDOM FORD NEEDS TO ISSUE A RECALL AND FIX THESE LEMONS!! *TR
TL* THE CONTACT OWNS A 2014 FORD ESCAPE. THE CONTACT STATED THAT WHILE HER SON WAS DRIVING AT 40 MPH, SEVERAL UNKNOWN WARNING LIGHTS ILLUMINATED. THE CONTACT WAS INFORMED VIA AN APP ON HIS CELLPHONE TO PULL OVER AND STOP THE VEHICLE. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC WHO DIAGNOSED THAT THE VEHICLE OVERHEATED AND CAUSED THE ENGINE TO CRACK. THE TECHNICIAN ALSO STATED THAT THE TRANSMISSION NEED TO BE REPAIRED. THE VEHICLE WAS TAKEN TO GENE MESSER FORD (6000 WEST 19TH, LUBBOCK, TX 79407, (806) 788-2222) WHERE THE TECHNICIAN CONFIRMED THAT THE ENGINE BLOCK WAS CRACKED AND NEEDED TO BE REPLACED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE VEHICLE WAS NOT REPAIRED HOWEVER, THE SAME DEALER REPURCHASED THE VEHICLE. THE FAILURE MILEAGE WAS APPROXIMATELY 80,000. *BF*JB
TL* THE CONTACT OWNS A 2014 FORD ESCAPE. THE CONTACT STATED THAT WHILE DRIVING AT AN UNKNOWN SPEED, THE ENGINE COOLANT WARNING LIGHT ILLUMINATED, THE ENGINE STARTED TO OVERHEAT CAUSING THE VEHICLE TO STALL. THE CONTACT MENTIONED THAT THERE WAS WHITE SMOKE COMING FROM THE REAR OF THE VEHICLE EXHAUST PIPE. THE VEHICLE WAS TOWED TROTTER FORD LINCOLN (3801 BOBO RD, PINE BLUFF, AR 71603) WHERE IT WAS DIAGNOSED THAT THERE WAS COOLANT IN THE ENGINE. THE VEHICLE WAS NOT REPAIRED. THE VEHICLE WAS TOWED TO AN INDEPENDENT MECHANIC WHERE THE CONTACT INFORMED THE MECHANIC THAT THE VEHICLE WAS REPAIRED UNDER NHTSA CAMPAIGN NUMBER: 17V209000 (ENGINE AND ENGINE COOLING) 2 YEARS AGO. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE HOWEVER, NO ASSISTANCE WAS OFFERED. THE APPROXIMATE FAILURE MILEAGE WAS 90,000.
TL* THE CONTACT OWNS A 2014 FORD ESCAPE. THE CONTACT STATED WHILE DRIVING AT UNKNOWN SPEEDS, THE VEHICLE UNEXPECTEDLY STARTED TO RELEASE ODORS OF OIL AND SMOKE WAS SEEN COMING FROM THE UNDERNEATH THE HOOD. THE VEHICLE'S WARNING MESSAGE INSTRUCTED THE CONTACT TO PULL OVER. THE CONTACT OPENED THE HOOD AND NOTICED SMOKE AND DISCOVERED THE COOLANT RESERVOIR WAS EMPTY. THE CONTACT STATED THAT COOLANT WAS ADDED TO THE VEHICLE. THE VEHICLE WAS TAKEN TO LICCARDI FORD, INC. (1615 US-22 WATCHUNG, NJ 07069) FOR DIAGNOSES AND REPAIRS. THE CONTACT STATED THAT DEALER INFORMED HER THAT THE FAILURE WAS RELATED TO A RECALL. THE CONTACT STATED THE DEALER INFORMED HER THE COOLANT SENSORS WAS REPAIRED HOWEVER, THE CONTACT STATED THAT SHE CHECKED THE COOLANT RESERVOIR AND DISCOVERED THAT THERE WAS NO COOLANT IN THE VEHICLE. THE VEHICLE SENSORS FAILED TO WARN OF LOW OR NO COOLANT LEVEL. THE CONTACT STATED THE FAILURE WAS DUE TO THE RECALL WHICH THE VIN WAS INCLUDED IN AND SERVICED UNDER NHTSA CAMPAIGN NUMBER: 17V209000 (ENGINE AND ENGINE COOLING). THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS 155,000.
CHECK ENGINE LIGHT STARTED AT ABOUT 75,000 MILES. CAR STALLS AFTER ADDING GAS AND WILL OCCASIONALLY STALL AT "IDLE". WILL ALSO OCCASIONALLY HUM FROM THE GAS TANK COVER. HAD TO HAVE THE PURGE SOLENOID/CANISTER (REPLACED 4 TIMES), SEAL PUMP AND OTHER PARTS TO THE FUEL PUMP REPLACED DUE TO FAILURE.
MY 2014 FORD IS LEAKING ENGINE COOLANT INTO MY ENGINE AS WELL AS OIL. WHICH IS CAUSING MY CAR TO DECREASE IN ACCELERATION AND HAS CAUSED MY CAR TO STALL ON CITY STREET. I TOOK MY CAR TO A FORD DEALERSHIP AND THEY MADE IT WORST BY NOT RECOGNIZING THAT THIS WAS A PROBLEM CONCERNING A RECALL ON FORD AND REFUSES TO FIX MY CAR.
MY VEHICLE KEEPS RUNNING THE BATTERY DOWN WHEN I HAVE THE DOORS OPEN FOR JUST A FEW MINUTES, WHEN I CUT IT OFF I CAN STILL HEAR A MOTOR OF SOME SORT RUNNING AND I HAVE TO RESTART THE CAR A COUPLE TIMES BEFORE THIS MOTOR OR WHATEVER IT IS STOPS, AFTER TAKING TO AUTOZONE HAVE BATTERY REPLACED, I WAS TOLD NOTHING WAS WRONG WITH MY BATTERY AND IT WAS SOME SORT OF ELECTRICAL PROBLEM AND WOULD MOST LIKELY BE A RECALL. I DID CHECK FOR RECALLS AND IT SHOWS NONE AT THIS TIME
SHIFTING IS NOT RIGHT IT STOPPED IN MIDDLE OFTHE ROAD AND LOST OF POWER WHILE IN MOTION AND WONT MOVE OR SHIFT GEAR THIS IS AFTER THE RECALL AS PERFORMED DEALER WAS ON INTERESTED ON SELL NEW CAR AND CAR LEFT DEAL IN WORST CONDITION THEN IT ARRIVE IN WAS CHARGED FOR DIAGNOSIS AND NOTHING WAS QUOTED ALMOST CASED A ACCIDENT IN A BUSY STREET AND HAD MY TWO YEAR OLD DAUGHTER WITH ME CAR WAS PURCHASED A YR AGO AND SEATS ARE STUCK AND NO REASON OR SOLUTION WAS OFFERED OTHER THAN TO BUY A NEW CARCAR WAS IN MOTION AND JUST FROM OUT THE BLUE SOUNDED LIKE SOMEONE HAD HIT CAR JUST?LOUD NOISE AND CAR STARED TO MOVE AGAIN AND ONCE AGAIN BEGAM TO FORCE AS IF?IT WAS ON PARK WJEN IT WAS INDRIVE WJEN IN?SPORT IT WOD SHOW CHANGE VERY SCARY NOWARMING JUST STOPPED
STEERING ASSIST FAULT SERVICE REQUIRED MESSAGE ON DASHBOARD. IT WAS IN MOTION, STARTING A TURN INTO A PARKING SPOT
WHEN OPENING THE DRIVERS DOOR SOMETIMES A NOISE COMES FROM THE REAR OF THE VEHICLE. IT LASTS ABOUT 1 TO 2 SECONDS AND SOUNDS LIKE A RATCHETING NOISE. THE VEHICLE IS PARKED. IT HAS BEEN IN SERVICE FOR TWO WEEKS AND THEY CAN'T DUPLICATE THE PROBLEM. I TOOK A VIDEO AND SHOWED TO THEM WITH SOUND. ALSO LAST SUMMER IT WAS IN SERVICE FOR A WEEK WITH NO RESULTS. I SAW A POSSIBLE CAUSE ON THE INTERNET WHICH WAS INVOLVING THE FUEL PUMP. *TR
1ST ISSUE IS THE CAR STALLS RANDOMLY AND WARNING STATES, 'SERVICE ENGINE SOON,' WITH NO CODES THROWN. IT HAS HAPPENED WHILE MOVING AND AT A STOP LIGHT. IT WILL START BACK UP AFTER SITTING FOR 5 MINUTES. HAPPENS EVERY COUPLE MONTHS. THE OTHER ISSUE IS THE TRANSMISSION SHUTTERS BETWEEN FIRST AND SECOND GEAR AND ALSO BETWEEN 2ND AND 3RD GEAR. DEALERSHIP CANNOT FIND ANY ISSUES FOR EITHER ISSUE.
MY 2014 FORD ESCAPE HAD A RECALL PERFORMED RECENTLY 17S09 COOLANT LEVEL SENSOR SYSTEM, BEFORE THIS RECALL WAS PERFORMED ON MY VEHICLE, MY VEHICLE WAS PERFECTLY FINE, I'VE ONLY HAD ISSUES WITH THE REAR DOOR LATCH, THAT WAS BROKEN ( ALSO A RECALL) AND FOR THIS REASON IS WHY MY VEHICLE WAS TAKEN TO THE FORD SERVICE DEPARTMENT. IT WAS THEN, WHEN THE SERVICE TECH RECOMMENDED TO HAVE THE COOLANT LEVEL SENSOR SYSTEM REPLACED PER THE RECALL. SINCE THEN, MY VEHICLE HAS NOT BEEN THE SAME, THE VEHICLE HAS BEEN BACK TO THE SERVICE DEPARTMENT WITH THE SAME ONGOING COMPLAINT ,THE ENGINE LIGHT RECENTLY CAME UP ALERTING THAT MY VEHICLE WAS OVERHEATING, THOU THE VEHICLE WAS SITTING IN MY WORK PARKING LOT FOR 10 HRS. THE VEHICLE WAS TAKEN BACK TO THE SERVICE DEPARTMENT, AND AFTER 2 DAYS, I WAS INFORMED THAT THE TECH FOUND COOLANT IN MY ENGINE, THEREFORE, MY VEHICLE WOULD NEED A NEW ENGINE. MY VEHICLE WAS PERFECTLY FINE BEFORE THE SERVICE DEPARTMENT BEGAN PERFORMING THE RECALL UPGRADES. THIS IS THE FAULT OF THE SERVICE DEPARTMENT FOR LACKING KNOWLEDGE ON HOW TO PROPERLY INSTALL THE RECALL COMPONENTS, FAILED TO MITIGATE FUTURE DAMAGE TO MY ENGINE. IN MY RESEARCH, I FOUND THAT FORD IS AWARE OF THIS ISSUE AND HAS FAILED TO PROPERLY COMPENSATE THE CONSUMER OR PROTECT THE CONSUMER FROM THIS LOSS.
THE VEHICLE WAS STARTED AND AN ERROR CODE APPEARED ON DASH"STEERING ASSIST FAULT SERVICE REQUIRED".THE STEERING WHEEL WOULD ONLY MOVE USING EXTREME FORCE RENDERING THE VEHICLE NONE OPERATIONAL. THE VEHICLE WAS PARKED WHEN THIS OCCURRED. THE VEHICLE WAS TURNED OFF AND THEN RESTARTED AND THE CODE DISAPPEARED AND THE VEHICLE WAS DRIVEN HOME. AN INTERNET SEARCH WAS CONDUCTED AND THIS APPEARS TO BE A COMMON PROBLEM WITH THIS VEHICLE WHICH COULD RENDER IT UNSTEERABLE WHILE DRIVING. THIS HAS ME CONCERNED FOR MY WIFE AND GRAND CHILDREN'S SAFETY AS THIS IS HER MAIN MODE OF TRANSPORTATION. PLEASE REFER TO COMPLAINT NO. 11292425
POWER STEERING FAILED WHILE DRIVING. A VERY DANGEROUS SITUATION!
IT WON'T GO INTO PARK IT WILL ROLL ON A HILL WITHOUT E BRAKE. WOULD DRIVE FOR A WHILE AND THEN STOP GOING RANDOMLY PUT ME AT RISK SEVERAL TIMES BECAUSE THERE IS ALSO NO CHECK ENGINE LIGHT THAT COMES ON.
EVERY TIME I COMPLETELY FILL THE GAS TANK, DURING THE FIRST 1 O 2 MILES OF DRIVING, THE VEHICLE VIBRATES EVERY TIME I STOP IT, SUCH AS AT RED LIGHT STOPS. NOTE: IF YOU NEED TO CONTACT ME BY PHONE SHOULD BE IN SPANISH, PLEASE.
MY 2014 FORD ESCAPE OVERHEATED AS A RESULT OF A CRACK IN THE COOLANT DEGAS BOTTLE. THERE WAS NO INDICATION OF LOW COOLANT LEVEL PRIOR TO THE INCIDENT. FORD REPLACED THE DEGAS BOTTLE TO CORRECT THE PROBLEM AND I PAID THE WARRANTY DEDUCTIBLE. UPON INVESTIGATION, I DISCOVERED RECALL 17S09 WHICH IS PERTINENT TO A LOW COOLANT WARNING SYSTEM ISSUE. ACCORDING TO THE DOCUMENT, MY 2014 FORD ESCAPE, BUILT IN LOUISVILLE IN MAY OF 2014 IS ONE OF THE AFFECTED VEHICLES. (PLEASE SEE ATTACHMENT) I HAVE TWO CONCERNS. FIRST AND FOREMOST, MY VEHICLE HAS EXPERIENCED OVERHEATING WITH ALMOST NO WARNING OF A LOW COOLANT CONDITION. I BELIEVE THERE SHOULD HAVE BEEN WARNING OF A LOW COOLANT SITUATION PRIOR TO THE EVENT, INDICATING THE CORRECTIONS TO THE SYSTEM PER 17S09 MAY BE NECESSARY TO PREVENT DAMAGE TO MY VEHICLE'S ENGINE. SECOND, I PAID FOR A REPAIR UNDER MY EXTENDED WARRANTY THAT SHOULD HAVE BEEN INCLUDED WITHIN THE SCOPE OF 17S09. THE FORD DEALERSHIP TOLD ME THEY CANNOT COMPLETE THIS RECALL UNLESS NOTIFIED BY FORD MOTOR COMPANY. CAN YOU PLEASE INVESTIGATE THIS CONCERN? MY EXTENDED WARRANTY WILL EXPIRE IN JUNE.
CAC TUBING, BAND CLAMP AROUND TURBO BURNED WITH INDICATIONS OF OIL LEAKS AT EXHAUST. NEED TURBO REPLACEMENT.
MY COOLANT LIGHT KEEPS COMING ON AND I AM HAVING TO PUT COOLANT CONTINUALLY AND THAN THE LIGHT WILL GO OFF. ON MY WAY HOME ON FEB 2 I WAS PUTTING GAS AT THAT THE GAS STATION AND THE COOLANT LEAKED ALL OVER THE PLACE. I HAD TO FILL UP THE COOLANT ONCE AGAIN. I WENT TO THE FORD PLACE AND THEY STATE THAT IT IS A HEATER HOSE ISSUE ESTIMATED COST IS $430.00. I NOTICED THAT MY CAR IS RUNNING ROUGH. AFTER READING THE COMPLAINTS OF A 2014 FORD ESCAPE ON THE COOLANT ISSUE. JUST WANDERING IF THIS IS A PROBLEM. BUT IT HAD HAPPEN FOR SOME TIME HAVING TO PUT COOLANT IN DUE TO THE LIGHT COMING ON. IT ALL STARTED A MONTH BEFORE THAT.
COOLANT LIGHT COMES ON THAN CAR SHUTS DOWN. NOT ABLE TO GO OR STEER
THE TRANSMISSION OF THE CAR SUDDENLY STOPPED WORKING AT 83000 MILES WITH NO PREVIOUS ISSUES. I WAS STRANDED UNEXPECTEDLY IN THE MIDDLE OF THE STREET AND HAD TO EXIT THE VEHICLE AND TURN ON THE HAZARDS TO AVOID BEING HIT.
TL* THE CONTACT OWNS A 2014 FORD ESCAPE. THE CONTACT STATED THAT WHILE DRIVING AT 60 MPH, THE COOLANT GAUGE INDICATED THAT VEHICLE WAS RUNNING HOT. A WARNING LIGHT ALSO ILLUMINATED ON THE DASHBOARD INFORMING THE CONTACT TO PULL OVER. THE CONTACT PULLED OVER AND HAD THE VEHICLE TOWED TO SILL-TERHAR MOTORS SERVICE LOCATED AT (150 ALTER ST, BROOMFIELD, CO 80020) WHERE THE VEHICLE WAS DIAGNOSED WITH A DEFECTIVE COOLANT BLOCK. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE BUT OFFERED NO ASSISTANCE. THE FAILURE MILEAGE WAS 144,000.
THE TRANSMISSION HAS GONE BAD AND THERE ARE A LOT OF PEOPLE COMPLAINING OF THIS ONLINE SOMETHING SHOULD BE DONE ABOUT THE TRANSMISSION GOING BAD SO EARLY THE CAR JUST STARTED NOT CHANGING GEARS THEN IT WOULD DRIVE KEPT DOING THIS TIL I GOT HOME
AS I WAS DRIVING THE CAR STARTED MAKING A LOUD WHINE AND THEN VIOLENTLY SHAKING AS IT THREW THE CAR OUT OF GEAR AND THEN BACK INTO GEAR. THEN ROLLED FOR A BIT AND CAME TO A COMPLETE STOP.
REAR DRIVER DOOR OPNE WHILE DRIVING!
AS I WAS DRIVING, THE CAR STARTED TO MAKE A WHINING NOISE, AND THEN A FEW MINUTES LATER THE TRANSMISSION STARTED TO SLIP AND THE CAR STARTED TO REV UP AND LOOSE POWER UNTIL THE CAR COULDN'T MOVE ANYMORE AND ONLY ROLLED.
I WAS DRIVING ON THE HWY WITH MY 1 YEAR OLD IN THE BACK WHEN I MY CAR STARTED TO SLOW ON ITS OWN. I PRESSED HARDER ON THE GAS TO KEEP UP WITH TRAFFIC AND THE CAR SURGED FORWARD ALMOST REAR ENDING THE ONE IN FRONT OF ME. IT DID THIS ONCE MORE BEFORE I GOT OFF THE HIGHWAY. WHEN I GOT OFF THE HIGHWAY I HAD TO MAKE A LEFT HAND TURN AND HALFWAY THROUGH THE INTERSECTION MY CAR COULD BARELY ACCELERATE. THERE WERE NO NOTIFICATIONS OR WARNINGS THAT POPPED UP. AS I TRIED TO MAKE IT UP THE HILL ON THE NEXT ROAD MY CAR STALLED AND THEN A NOTIFICATION POPPED UP SAYING TRANSMISSION FAULT SERVICE NOW. I HAD TO GET IT TOWED AND FORD SAYS IT IS THE TORQUE CONVERTER THAT CAUSED DAMAGE TO MY TRANSMISSION. I ASKED THEM ABOUT A SERVICE BULLETIN RELATED TO THE PART BUT THEY SAID THEY TAKE NO RESPONSIBILITY FOR THE PART FAILING. I HAVE READ HUNDREDS OF COMPLAINTS RELATED TO THIS PART ON THE INTERNET. MY MAKE AND MODEL CAR IS LISTED AS A CLUNKER ONLINE DUE TO THIS ISSUE. MY DAUGHTER AND I COULD HAVE BEEN KILLED IF MY CAR SLOWED DOWN ANY MORE GOING THOUGH THE INTERSECTION BECAUSE WE BARELY MADE IT BEFORE TRAFFIC CAME THROUGH. FORD SHOULD MAKE THIS RIGHT BEFORE SOMEONE IS KILLED. ALMOST ALL OF THE COMPLAINTS I READ SAID THE CARS THAT FAILED DUE TO THIS PART WHEN THEY WERE TRAVELING AT A HIGH RATE OF SPEED. WHEN I TALKED TO THE SERVICE PEOPLE AT THE FORD DEALERSHIP IN ALPHARETTA THEY SAID THEY KNOW THERE IS AN ISSUE WITH THIS PART BUT UNTIL FORD DOES A RECALL THEY CAN'T HELP ME. PLEASE TAKE ACTION BEFORE A FAMILY IS KILLED DUE TO FORDS NEGLIGENCE.
VEHICLE CAUGHT FIRE SOMEWHERE IN THE ENGINE DUE TO A RECALL ISSUE (OVERHEATING OF THE ENGINE CYLINDER HEAD, ETC.). FORD METRO MOTORS AT #405 ESTATE ANNAS RETREAT, ST. THOMAS, VI 00802 DID NOT AND WON'T FIX THE VEHICLE WITHOUT PAYMENT FROM ME AS THE VEHICLE OWNER. THE VEHICLE HAS BEEN AT THAT ESTABLISHMENT SINCE JUNE 2019. I'VE BEEN SENT MULTIPLE ESTIMATES AND SERVICE REPORTS THAT ARE NOT FACTUAL AND THE ESTABLISHMENT DOES NOT WANT TO TAKE RESPONSIBILITY FOR THIS VEHICLE FIRE.
TL* THE CONTACT OWNS A 2014 FORD ESCAPE. THE CONTACT STATED THAT WHILE DRIVING AT 70 MPH, THE LOW COOLANT LEVEL WARNING LIGHT AND THE CHECK ENGINE WARNING LIGHT ILLUMINATED AND THE VEHICLE LOST MOTIVE POWER. THE CONTACT WAS ABLE TO RESTART THE VEHICLE HOWEVER, THE FAILURE PERSISTED. CHRIS AUFFENBERG LINCOLN LOCATED AT 5840 MO-100, WASHINGTON, MO 63090, WAS CONTACTED AND MADE AWARE OF THE FAILURE. THE VEHICLE WAS TOWED TO AN INDEPENDENT MECHANIC TO BE DIAGNOSED. THE CONTACT WAS INFORMED THAT THE TRANSMISSION NEEDED TO BE REPLACED. THE VEHICLE WAS THEN TOWED TO A DIFFERENT INDEPENDENT MECHANIC AND REPAIRED. THE CONTACT STATED THAT THE FAILURE RECURRED AFTER THE VEHICLE WAS REPAIRED. THE CONTACT WAS THEN INFORMED THAT THE TRANSMISSION CONTROL MODULE SOFTWARE NEEDED TO BE UPDATED. THE CONTACT STATED THAT AFTER THE SOFTWARE UPDATE WAS PERFORMED, THE COOLANT WARNING LIGHT ILLUMINATED. THE CONTACT ALSO BECAME AWARE OF A COOLANT LEAK. THE VEHICLE WAS TAKEN BACK TO THE SAME DEALER WHERE THE MECHANIC REPLACED THE TRANSMISSION COOLER ASSEMBLY HOWEVER, THE FAILURE PERSISTED. THE MANUFACTURER WAS CONTACTED AND INFORMED OF THE FAILURE. THE FAILURE MILEAGE WAS 93,000.
WHILE DRIVING, MY VEHICLE SUDDENLY SHOWS A LOW COOLANT THAN ENGINE OVERHEAT MESSAGE. IT IMMEDIATELY BEGINS TO SHUT DOWN, SPEED RAPIDLY DECREASES AND POWER STEERING IS LOST. I MUST STOP THE CAR, PLACE IT IN PARK, SHUT IT OFF, WAIT A FEW MINUTES THAN RESTART IT. SERVICE ENGINE LIGHT REMAINS ON. THE VEHICLE WAS TRAVELING BETWEEN 55 AND 65 MPH ON THE MAJOR FREEWAY WHERE THE POSTED SPEED LIMIT IS UP TO 70 MPH, 3 LANES OF TRAFFIC. SINCE THE LOSS OF POWER IS IMMEDIATE AND I HAVE NO CONTROL OVER IT, I HAVE VERY LITTLE TIME TO GET OUT OF THE WAY OF OTHER VEHICLES BEFORE I AM IN CRAWL MODE. THE VEHICLE WAS JUST INTO THE DEALERSHIP FOR REPAIRS AND I WAS TOLD IT WAS FIXED. COOLANT IS NOT LOW, ENGINE HAD NOT OVERHEATED AND THERE IS NO WARNING THAT THERE IS AN ISSUE UNTIL 30 SECONDS BEFORE IT STARTS SHUTTING DOWN. HAS HAPPENED TWICE NOW AND IT WAS SUPPOSEDLY FIXED AFTER THE FIRST TIME. MY VEHICLE HAS NO OPEN RECALLS AND IT HAS BEEN INTO THE DEALERSHIP TWICE IN THE PAST 2 WEEKS WITH REGARDS TO THE OVERHEAT ISSUE.
TL* THE CONTACT OWNS A 2014 FORD ESCAPE. THE CONTACT STATED WHILE SHE WAS DRIVING AT APPROXIMATELY 35 MPH, SHE HEARD AN ABNORMAL NOISE COMING FROM THE ENGINE. THE CONTACT STATED SHE MANAGED TO SAFELY PULL OVER THE VEHICLE AND WHEN SHE LIFTED THE HOOD SHE SAW WHITE SMOKE COMING FROM THE COOLANT. THE VEHICLE WAS TOWED TO A LOCAL MECHANIC. THE MECHANIC STATED THE VEHICLE DID NOT HAVE ANY COOLANT AND THAT CAUSED THE ENGINE TO OVER HEAT. HOWEVER A FEW DAYS LATER, THE VEHICLE WAS TOWED TO A LOCAL DEALER (SUTTON FORD 21315 CENTRAL AVE, MATTESON, IL 60443) FOR A DIAGNOSIS. THE DIAGNOSIS WAS DETERMINED THAT THE ENGINE WAS "LOCKED UP AND THE RECALL WAS NOT ASSOCIATED WITH THE FAILURE. THE CONTACT ALSO STATED THAT THE DEALER INFORMED HER IF A FULL DIAGNOSTIC EXAM WAS PERFORMED SHE WOULD BE RESPONSIBLE. THE VEHICLE PREVIOUSLY HAD A REPLACED ENGINE 13 MONTHS PRIOR. THE MANUFACTURER CONFIRMED THE INFORMATION THE DEALER STATED BUT OFFERED NO ASSISTANCE. THE APPROXIMATE FAILURE MILEAGE WAS 155,000.
MY 2014 FORD ESCAPE BROKE DOWN THE FIRST TIME BEFORE CHRISTMAS 2019 AT 100,048 MILES. THE WARNING LIGHT WAS STATING THE VEHICLE WAS OVERHEATING. FORTUNATELY, I WAS IN MY DRIVEWAY WHEN THIS HAPPENED AS MY VEHICLE WENT INTO LIMP MODE. I ASSUMED THIS WAS RELATED TO THE RECALL FOR THE TEMPERATURE SENSOR THAN I HAD REPLACED PRIOR. I WAS TOLD THERE WAS NOTHING WRONG WITH IT AND DROVE IT FOR 3 MORE DAYS. I HAD DRIVEN IT ABOUT TEN MILES FROM HOME THE MORNING IT BROKE DOWN AGAIN. THE CAR GAVE NO WARNING SIGNALS OR LIGHTS. I WAS IN A 65MPH ZONE ON THE INTERSTATE AND THE VEHICLE HAD POWER TO THE ENGINE BUT NO ACCELERATION. THE RPM'S WOULD REV TO 4000 BUT NOT ACCELERATE. I QUICKLY WAS DOWN TO LESS THAN 10MPH TRYING TO MAKE IT UP A SMALL INCLINE. I MANAGED TO GET TO THE SHOULDER BEFORE I WAS REAR ENDED. I HAD THE VEHICLE TOWED AND I WAS TOLD THIS WAS A FUEL PRESSURE SENSOR. I THEN PAID $350.00 TO HAVE THIS REPLACED. I PICKED UP MY VEHICLE ONLY TO DRIVE IT LESS THAN A MILE FROM THE DEALERSHIP FOR IT TO BREAK DOWN ONCE AGAIN. I WAS THEN TOLD MY TRANSMISSION HAD COMPLETELY FAILED AND IT WOULD NEED TO BE TOTALLY REPLACED FOR $5,000. THIS IS A COMPLETE SAFETY ISSUE DUE TO THE FACT IT HAPPENS AT HIGH SPEEDS, NO WARNING LIGHTS, AND NOT HAVING ENOUGH ACCELERATION TO BARELY MAKE IT TO THE SIDE OF THE ROAD.
DON'T RUNNING
ON JANUARY 10, 2020 WHILE VEHICLE WAS BEING DRIVEN AT APPROXIMATELY 30 MPH ON PUBLIC ROAD WITH SLIGHT DECLINE IN ROAD AT THAT POINT, THE SUV SPONTANEOUSLY DISENGAGED FROM GEAR. WHEN ACCELERATOR PEDAL WAS PRESSED, THE ENGINE WOULD REV AT HIGH RATE OF SPEED BUT VEHICLE ACTED AS THOUGH IN NEUTRAL. THE DRIVER COASTED TO SIDE OF ROAD, SHUT OFF ENGINE FOR A COUPLE OF MINUTES, RE-STARTED, PUT INTO GEAR, AT WHICH TIME THE SUV WOULD LURCH FORWARD ABOUT 15 FEET AND THEN DISENGAGE AGAIN. PROCEEDED DOWN THE ROAD THIS WAY UNTIL SUV COULD NOT ADVANCE AT ALL, NOW AT UPHILL. IT WAS TOWED TO CLOSEST REPAIR GARAGE WHERE DIAGNOSIS WAS COMPLETE TRANSMISSION FAILURE. PRIOR TO THIS INCIDENT, THE VEHICLE HAD EXHIBITED NO SIGNS WHATSOEVER OF TRANSMISSION PROBLEMS, NO DIFFICULTIES SHIFTING INTO GEARS, NO HESITATION OF AUTOMATIC SHIFTING BETWEEN GEARS. IT HAS BEEN PROPERLY MAINTAINED. MILEAGE AT TIME OF EVENT WAS APPROXIMATELY 79465 MILES.
DRIVING DOWN ROAD. CAR SAID ENGINE FAILURE PULLED OVER POPED THE HOOD AND ENGINE CAUGHT ON FIRE AND CAR BURNED TOTAL LOSS
HAVING STEERING ISSUES. VEHICLE SHAKES WHEN DRIVING AND MAKES A SOUND LIKE SOME THG THING IS RUBBING. HAVE BEEN TOLD BY TWO MECHANICS THAT IT IS AN ISSUE WITH THE POWER STEERING RACK. HAVE CONTACTED SEVERAL FORD DEALERS AND HAVE BEEN TOLD IT HAS BEEN A COMMON PROBLEM IN THE PAST BUT FORD WILL NOT COVER IT. WIFE IS SCARED TO DRIVE IT.
CAR STALLS AFTER STARTING AND DRIVING A SHORT DISTANCE. WILL RESTART AND PERFORM OK. USUALLY HAPPENS AFTER CAR HAS BEEN DRIVEN THEN PARKED FOR A SHORT AMOUNT OF TIME (LIKE RUNNING INTO A STORE) THEN STALLS AFTER DRIVEN SHORT DISTANCE.
I WAS DRIVING ON THE HIGHWAY AND TRIED TO ACCELERATE BUT MY RPM'S DROPPED AND THE CAR WOULDNT ACCELERATE. I HIT THE GAS PEDAL A FEW TIMES AND IT JERKED AND EVERYTHING WENT BACK TO NORMAL. I PULLED OVER TO A GAS STATION TO GET GAS, LEFT THE GAS STATION AND WAS AT A STOP LIGHT. WHEN I TRIED TO ACCELERATE AT THE STOP LIGHT MY RPM'S REVVED UP FOR A SECOND THEN DROPPED. WOULDNT ACCELERATE, NO RPM'S. GOT INTO ANOTHER GAS STATION PARKING LOT PUT TRANSMISSION FLUID IN THINKING THAT WAS THE ISSUE. AFTER PUTTING THAT IN AND THE CAR BEING OFF, I STARTED IT BACK UP AND PUT IT IN DRIVE. IT TOOK OFF LIKE THERE WAS NO ISSUES. GOT ACROSS THE STREET AND PULLED INTO ANOTHER PARKING LOT AND I LOSS MY RPM'S AGAIN AND NO ACCELERATION. HAD TO CALL A TOW CUZ AFTER THAT THE CAR WOULDNT GO ANYWHERE.
MY FORD ESCAPE'S BACKUP CAMERA HAS GONE TO JUST COLORED BUBBLES! I HAVE A HARD TIME BACKING UP BECAUSE I CANT SEE WHAT'S COMING AND FEEL THIS IS A SAFETY ISSUE.
LOW ENGINE COOLANT RECALL NO. 17S09 WAS REPAIRED ON APRIL 2, 2019 (MILEAGE ON CAR WAS (63,179 MILES). BEGIN TO GET LOW ENGINE ON DASH BOARD ON SEPTEMBER 17, 2019 (68928 MILES) TOOK BACK TO BEACH FORD THEY SAID WHAT THEY DID WAS CORRECT AND THE HOSES ARE NOW LEAKING. IN THE ACTUAL RECALL FROM FORD, THEY WERE TO CHECK THESE HOSE AND REPLACE ALL HOSES,, AS YOU CAN SEE FROM THE PAPERWORK, THEY DID NOT. THEY REFUSE TO REPLACE THE HOSES, BUT WANT TO CHARGE ME OVER $1,000.00 TO REPLACE. WENT TO MANAGERS STILL NO AVAIL, WENT TO FORD MOTOR COMPLAINT THEY SAID TO BRING MY COMPLAINT TO YOU. BEACH FORD IS NOT HONORING THE ACTUAL RECALL. ALL RECALLS HAVE A 10,000 MILE WARRANTY AND/OR ONE YEAR. NONE HAD BEEN MEANT. PLEASE I NEED HELP WITH THIS, I DON'T WANT SOMETHING FOR NOTHING, BUT I WANT MY CAR FIXED FROM A RECALL THAT FORD SAID COULD CAUSE THE GASKETS TO CRACK OR ENGINE FIRE. CAN YOU HELP ME WITH THIS. THIS HAPPENS WHENEVER THE CAR IS DRIVING.
TL* THE CONTACT OWNS A 2014 FORD ESCAPE. THE CONTACT STATED WHILE DRIVING 45 MPH THE VEHICLE LOST POWER STEERING FUNCTIONALITY. THE CONTACT STATED THAT A WARNING DISPLAYED ON THE INSTRUMENT PANEL WHICH STATED, 'DO NOT DRIVE VEHICLE'. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC TO BE DIAGNOSED. THE RESULT WAS AN INCONCLUSIVE REPORT FOR POWER STEERING LOSS. THE VEHICLE WAS NOT REPAIRED. NEITHER A DEALER NOR THE MANUFACTURER WERE NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 106,000.
ON FEBRUARY 2, 2020 I WAS DRIVING HOME AND MY CAR SUDDENLY STALLED AND RELEASED AS I HIT THE ACCELERATOR & THEN IT WOULDN'T SPEED UP AT ALL, WHICH IS WHEN I REALIZED MY TRANSMISSION WENT OUT FOR THE SECOND TIME IN 3 YEARS. I AM VERY METICULOUS WITH MY VEHICLES AND THIS NEVER SHOULD'VE HAPPENED THE FIRST TIME OR EVEN A SECOND TIME. I REACHED OUT TO FORD ABOUT IT, BUT THEY TOOK NO RESPONSIBILITY. THE FIRST TIME MY TRANSMISSION WENT OUT WAS AT ABOUT 79K MILES. THERE'S ABSOLUTELY NO WAY TO CONVENIENTLY CHECK THE TRANSMISSION OIL WITHOUT HAVING TO TAKE IT INTO A SHOP.
MY TIRE GOT A RAZOR BLADE IN IT WHILE I WAS DRIVING. I WAS UNABLE TO SWITCH TO MY SPARE AFTER PARKING IN MY PARKING STRUCTURE BECAUSE THE STANDARD LUG WRENCH INCLUDED DID NOT FIT OVER THE LUG NUTS. THE LUG NUTS WERE TOO BIG FOR THE LUG WRENCH PROVIDED BY FORD. I HAD TO DRIVE WITH A FLAT TIRE BECAUSE I WAS UNABLE TO CHANGE IT TO A SPARE. THANKFULLY I WAS ABLE TO GET TO A SAFE PLACE, BUT I AM CONCERNED FOR THE WELFARE OF THE PEOPLE WHO GET A FLAT TIRE ON A HIGHWAY OR AN UNSAFE AREA.
CAR KEPT STALLING IN THE MIDDLE OF THE ROAD AND THEN COMPLETELY STALLED OUT AFTER GOING 40MPH. NO INDICATION OF A TRANSMISSION ERROR. CHANGED TRANSMISSION FLUID AND STILL DOESN'T WANT TO DRIVE. SOMETIMES THE ACCELERATION ON THE VEHICLE IS TERRIBLE AND THE AC GIVES OUT AND I NEED TO CONSTANTLY TURN IT OFF AND TURN IT BACK ON TO WORK. HAVING TO TOW IT TO FORD BECAUSE IT'S NOT DRIVABLE AND SPEND ALL THIS MONEY ON A CAR I'M STILL PAYING FOR, GETTING RID OF IT AND NOT BUYING ANOTHER FORD EVER AGAIN.
TL* THE CONTACT OWNS A 2014 FORD ESCAPE. THE CONTACT STATED THE VEHICLE THE CONTACT STATED THAT WHILE DRIVING AT 40 MPH IN 2017, THE VEHICLE LOST LEAKED COOLANT AND LOST POWER. THE CHECK ENGINE LIGHT ILLUMINATED. THE VEHICLE WAS PULLED OVER AND THE CONTACT NOTICED FIRE FROM THE ENGINE. THE CONTACT WENT TO LOOK FOR FIRE EXTINGUISHER AND WHEN HE CAME BACK, THE FIRE EXTINGUISHED BY ITSELF. THE VEHICLE WAS TOWED THE TROPHY FORD DEALER, LOCATED AT 288 HAROLD G CLARKE PKWY, FORSYTH, GA 31029 WHERE IT WAS DIAGNOSED THAT THE VEHICLE WAS OUT OF COOLANT. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE AND SENT INVESTIGATORS TO EVALUATE THE VEHICLE. THE ENGINE WAS REPLACED. THE CONTACT LATER RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 17V209000 (ENGINE AND ENGINE COOLING) THE VEHICLE WAS TAKEN TO THE FIVE STAR FORD LINCOLN OF WARNER ROBINS DEALER, LOCATED AT 900 RUSSELL PWKY, WARNER ROBINS, GA 31088 WHERE THE RECALL WAS REPAIRED. THE CONTACT STATED THAT WHEN THE VEHICLE WAS STARTED, THE VEHICLE SHOOK AND WAS TAKEN BACK THE DEALER WHO PERFORMED THE RECALL. THE TECHNICIAN DIAGNOSED 'A CATASTROPHIC ENGINE FAILURE' AND TOPPED THE COOLANT. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE AND THE CONTACT WAS NOT CALLED BACK. THE FAILURE MILEAGE WAS APPROXIMATELY 58,000.
A LACK OF COOLANT CIRCULATION CAUSED THE ENGINE TO OVERHEAT, RESULTING IN A CRACKED CYLINDER HEAD. VEHICLE WAS IN MOTION IN A CITY. VEHICLE IS IN THE SHOP AND I JUST BOUGHT IT 1 YEAR AGO. I STILL OWE AND DO NOT HAVE THE MONEY TO REPAIR. I HAVE 2 SMALL CHILDREN AND OUR LIFE IS IN TURMOIL BECAUSE OF THIS.
DRIVING DOWN THE STREET WENT TO TURN TO THE LEFT AND THE POWER STEERING WENT OUT JUMPED THE CURB ALMOST HIT A FAMILY WITH A BABY AND APPARENTLY HERE'S THE ARTICAL OF 914,000 RECALLS .HTTPS://WWW.WASHINGTONPOST.COM/CARS/FORD-RECALLS-914000-ESCAPE-EXPLORER-SUVS-FOR-POWER-STEERING-ISSUE/2014/05/30/A6DE21EE-E810-11E3-A70E-EA1863229397_STORY.HTML NOW THE POWER STEERING WILL JUST STOP WORKING AS I TURN . THERE WAS ALSO A RECALL ON FUEL SYSTEM .MY CAR COINCIDENTALLY HAS THE SAME PROBLEM.AS I'M DRIVING IT JUST STALLS AND I HAVE TO RESTART IT AS I'M DRIVING. .AND FORD WILL NOT HELP. IT IS A SAFTY ISSUE .AND ALMOST CAUSED FATALITIES.
TRANSMISSION WENT AT 80K MILES, EXTENDED WARRANTY DOESN'T COVER. NO WARNINGS ONLY WARNING I GOT WAS WHEN IT WAS TOOK LATE. NO WAY TO CHECK TRANSMISSION FLUID AS IT IS A SEALED TRANSMISSION. IT'S GOING TO COST ME $6K TO GET IT FIXED.
THE AUTO CONTINUES TO STALL IN LOW IDLE
ENGINE COOLANT KEEPS EVAPORATING/LEAKING OUT
VEHICLE ENGINE STARTED TO REACH HIGH TEMPERATURE LEVELS WHILE DRIVING AND A NOTIFICATION TO STOP THE VEHICLE DUE TO HIGH TEMPERATURES. CAN ONLY DRIVE FOR 10-15 MINS BEFORE THIS HAPPENS. A PROFESSIONAL MECHANIC PERFORMED A DIAGNOSTIC TEST AND A RECALL CAME BACK FOR 2014 FORD ESCAPE - COOLANT LEVEL SENSOR SYSTEM INSTALLATION.IN THE AFFECTED VEHICLES, A LACK OF COOLANT CIRCULATION COULD CAUSE AN ENGINE TO OVERHEAT, RESULTING IN A CRACK IN THE CYLINDER HEAD. A CRACKED CYLINDER HEAD CAN RESULT IN A PRESSURIZED OIL LEAK. OIL THAT COMES INTO CONTACT WITH A HOT ENGINE SURFACE INCREASES THE RISK OF A FIRE IN THE ENGINE COMPARTMENT.
THE COOLANT LIGHT COME ON BUT NOT RUNNING HOT I JUST BOUGHT THE 1\15\2020
THIS VEHICLE HAS A RECALL, I BOUGHT IT AND I WAS INNOCENT OF THIS UNTIL I ALMOST LOST MY LIFE OF FEAR WHEN THE CAR WENT ON IN SMOKE COMPLETELY, FORD I NEVER WANTED TO SEND THE APPOINTMENT FOR THE RECALL OF THE CAR THE CAR IS GETTING HOT AND VOTING AN ABUNDANT SMOKE AND YOU DON'T KEEP THE ENGINE OIL IT FEELS LIKE I BURN THE OIL I NEED A SOLUTION I MUST PAY THE MONEY TO THE DEALER AND I CAN'T DRIVE THE CAR TO WORK I NEED HELP PLEASE
MY CAR HAD A CHECK ENGINE LIGHT COME ON WHEN I TURNED IT ON ONE DAY. IT WAS ON THE WEEKEND SO I HAD TO WAIT UNTIL MONDAY TO GET DIAGNOSTICS AT MY LOCAL DEALER. THE CAR STARTED TO RUN REALLY ROUGH AND WAS SLIPPING. I TOOK IT TO MY LOCAL FORD DEALER AND THEY TOLD ME THAT MY HEAD GASKET WAS BLOWN AND LEAKING ANTIFREEZE EVERYWHERE. I AM CURRENTLY AWAITING TO SEE IF THE HEAD IS CRACKED TO WHICH I'M TOLD IS COMMON WITH THIS ISSUE AND THIS CAR. THERE WAS A RECALL FOR THIS IN THE SAME YEAR MY CAR WAS MADE, HOWEVER, MY CAR WAS NOT INCLUDED INTO THIS RECALL IN IS NOW MY RESPONSIBILITY FINANCIALLY TO FIX THIS.
THE VEHICLE WAS BEING DRIVEN AND HAD ONLY BEEN STARTED AND MOVING FOR LESS THAN 5 MINUTES. NOTICED THAT WINDSHIELD WIPERS WOULD NOT SHUT OFF OR CHANGE SPEEDS, THEN NOTICED A SLIGHT ODOR IN CAR THAT INCREASINGLY STRENGTHENED. PHONED MY HUSBAND WHILE AT A STOP LIGHT, ODOR OF SOMETHING BURNING BECAME MUCH STRONGER, THEN NOTICED SMOKE COMING BETWEEN THE THE DRIVERS SIDE HOOD SEAM AND BETWEEN THE HOOD AND THE WINDSHIELD, THIS WAS IMMEDIATELY FOLLOWED BY NOTICABLE FLAME. I PUT THE VEHICLE IN PARK, TURNED ON HAZARD LIGHTS AND EXITED THE VEHICLE. LOCAL POLICE AND FIRE DEPARTMENT RESPONDED, BEGAN WITH SMALL FIRE EXTINGUISHERS, WITHOUT SUCCESS AND FIRE DEPARTMENT OPENED HOOD AND APPLIED WATER TO EXTINGUISH. THIS WAS ON A CITY STREET IN O'FALLON, MO. UNCERTAIN OF CAUSE, BUT AM NOW AWARE THAT FORD ISSUED A RECALL ON THIS MODEL (RECALL 17S09) AND BELIEVE THIS COULD BE A POSSIBILITY.
POWER STEERING ASSIST WARNING CAME ON AND LOST STEERING. IT HAPPENS WHEN DRIVING.
COOLANT DISAPPEARING
MY 2014 FORD ESCAPE SE, 1.6L ECOBOOST SUV. HAS A VERY DIFFICULT TIME RESTARTING WHEN GAS IS FILLED AT THE GAS STATION. THE CAR NEEDS TO BE REVED AND THEN PUT INTO DRIVE IMMEDIATELY OR IT WILL STALL. ONCE THE CAR HAS RUN FOR ABOUT 30 SECONDS THE CAR WILL NORMALIZE AND NO LONGER TURN OFF UNTIL THE NEXT FILL UP. THIS IS VERY DANGEROUS AS THERE HAVE BEEN TIMES WHEN THE CAR HAS TURNED OFF ON ME WHILE I WAS ATTEMPTING TO ENTER AN INTERSECTION RIGHT AFTER THE AFOREMENTIONED PROCEDURE. FROM WHAT I'VE GATHERED THIS IS AN ISSUE FORD HAS WITH THE FOCUS MODEL. THE ISSUE BEING THE PURGE VALVE BEING STUCK AND CAUSING TO MUCH VACUUM IN THE SYSTEM. IF THE GAS LEVEL GETS TO LOW THE CAR WILL START SHUTTERING AND WANTING TO STALL. ADDITIONALLY, THERE IS A HIGH PITCHED NOISE THAT IS COMING FROM THE GAS FILL CAP AREA. THIS HAPPENS WHEN THE GAS IS ABOUT A 1/4 OF A TANK FULL.
MY WIFE'S 2014 ESCAPE WORKED FINE IN THE MORNING FOR HER TO RUN AND DO AN ERRAND. WHEN SHE WENT TO START THE CAR IT FAILED TO START AND I WAS ABLE TO JUMP IT AND GET IT TO A LOCAL AUTO ZONE FOR A BATTERY REPLACEMENT. WHEN I WAS PULLING INTO AUTO ZONE I NOTICED A SMALL CATCH WHILE TURNING LEFT AND LOST POWER STEERING FOR A FEW SECONDS. I MADE NOTE OF IT MENTALLY BUT JUST FOCUSED ON GETTING THE BATTERY REPLACED AS THAT SEEMED TO BE THE UNDERLYING ISSUE. NOW THE BATTERY HAS BEEN REPLACED AND I GO TO LEAVE AND I HAVE ABSOLUTELY NO POWER STEERING WITH A WARNING STATING "POWER STEERING ASSIST FAULT" SERVICE REQUIRED. I MUSCLED HER CAR HOME TO RECHECK MY WORK AND ITS ALL GOOD. A DAY LATER AFTER RESEARCHING THE ISSUE I THROW A HAIL MARY AND DISCONNECT THE BATTERY FOR ABOUT A MINUTE AND THEN RECONNECTED IT AND BINGO I HAVE STEERING. MY WIFE LATER LEFT FOR SHOPPING AND HAD ZERO ISSUES UNTIL HER ATTEMPT TO LEAVE. SHE IMMEDIATELY GOT THE ERROR MESSAGE AND HAD INTERMITTENT POWER STEERING ON HER DRIVE HOME BUT WAS ABLE TO MAKE IT WITH THE USE OF BRUTE FORCE. I HAD THE TRANSMISSION AND RECALL ADDRESSED ABOUT TWO TO THREE MONTHS AGO AND THIS CAR HAS BEEN A PAIN SINCE THEN WITH NEEDING A JUMP IN COLD WEATHER. NOW THIS AND THE OUTLOOK OF A 2,000 REPAIR WHEN IT TOOK A DEALERSHIP 2 MONTHS TO DO A RECALL AND REPLACE THE TRANSMISSION THAT WAS MAGICALLY "FRIED" I'M HESITANT TO TRUST ANYTHING FORD SAYS BUT THIS A HUGE SAFETY ISSUE THAT HAS DOCUMENTED HISTORY AND NEEDS TO BE A RECALL. NOW I NEED TO FIND OUT WHY ITS IN AND OUT AND WHAT TO DO MOVING FORWARD. #FORDSERVICESUCKS
TL* THE CONTACT OWNS A 2014 FORD ESCAPE. THE CONTACT STATED THAT THE VEHICLE MADE A LOUD HUMMING NOISE WHILE DRIVING. THE BATTERY LIGHT AND THE OIL WARNING LIGHT ILLUMINATED AND THE VEHICLE STALLED, WHILE STOPPED. THE CONTACT WAS ABLE TO RESTART THE VEHICLE AND THE VEHICLE THEN OPERATED AS INTENDED. THE CONTACT WAS INFORMED BY WESTWAY FORD LOCATED AT 801 W AIRPORT FWY, IRVING, TX 75062, (972) 584-9033 THAT THE VEHICLE WAS NOT COVERED BY A RECALL. AN INDEPENDENT MECHANIC WAS CONSULTED AND THE CONTACT WAS INFORMED THAT THE FUEL PUMP NEEDED TO BE REPLACED. THE MANUFACTURER WAS INFORMED OF THE FAILURE. THE FAILURE MILEAGE WAS 72,000
DRIVING OUR ESCAPE, WITH 58,800 MILES, ON A ROAD TRIP HAD CHECK ENGINE LIGHT COME ON. WE DROVE IT TO A CLOSE REPAIR SHOP AND FOUND OUT COOLANT LEAKED INTO HEAD GASKET #3 CAUSING OVER HEATING DAMAGE AND REPLACEMENT OF CYLINDER HEAD WOULD BE REQUIRED. FORD DEALER WOULD NOT HELP REPAIR OR REPLACE OR EVEN DIAGNOSE. RECALL FIX 17S09 (NHTSA 17V-209) DID NOT FIX THE POTENTIAL DANGER OR DAMAGE. THE COOLANT LEAK STILL HAPPENED CAUSING ENGINE FAILURE AND A WORTHLESS CAR AT 58,800 MILES.
MY BATTERY DIED. IT WAS JUMPED AND WORKING, BUT THE CAR WAS NOT DRIVABLE BECAUSE THE 'HOT ENGINE' MESSAGE WAS ON. IT WAS TOWED TO FIRESTONE. THEY PUT A NEW BATTERY IN, BUT THE 'HOT ENGINE ' LIGHT WAS STILL ON. I FOUND A RECALL ABOUT THE COOLANT SYSTEM ON THE INTERNET. 17S09. THE CAR WAS TOWED TO HUNTERSVILLE FORD DEALERSHIP. THEY HAVE HAD IT FOR 24 HOURS AND HAVE NOT CALLED OR RETURNED MY CALLS.
EXTERIOR PASSENGER SIDE DOOR HANDLE FELL OFF. THE VEHICLE WAS STATIONARY. IT FELL OFF WHILE OPENING THE DOOR
TL* THE CONTACT OWNS A 2014 FORD ESCAPE. WHILE DRIVING APPROXIMATELY 30 MPH, THE VEHICLE UNEXPECTEDLY DECELERATED. THE CONTACT OBSERVED SMOKE COMING FROM THE VEHICLE AND PULLED OFF THE ROAD. THE VEHICLE WAS TOWED TO TEAM FORD LINCOLN, INC. (1813 4TH AVE S, DENISON, IA 51442) WHERE IT WAS DIAGNOSED THAT THE CYLINDER HEAD HAD A CRACK. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED. THE CONTACT REFERENCED NHTSA CAMPAIGN NUMBER: 17V209000 (ENGINE). THE FAILURE MILEAGE WAS 104,000.
ON 12/31/19 WHILE DRIVING ON PCH THE THE WOULD NOT ACCELEBRATE IT'S LIKE IT IN NEUTRAL VERY DANGEROUS! HAD TO PULL OVER AND GET A TOW HOME. DOESN'T SHIFT GEARS RIGHT. 2018 IT WAS JERKING FIX THE TRANSMISSION NOW THIS. ONLY 71000 MILES ON IT. !
THE MIDDLE REAR SEAT BELT LATCH DROPPED BELOW THE FOLD DOWN SEAT WHEN IT WAS FOLDED DOWN. THIS MADE FASTENING THE SEAT BELT IMPOSSIBLE. THE LATCH IS INACCESSIBLE. CANNOT BRING IT BACK UP WITHOUT COMPLETELY REMOVING THE SEAT.
I WAS DRIVING ON A CITY STREET. I WAS STOPPED AT A RED LIGHT AND COULD NOT ACCELERATE PAST 33 MPH WITH THE SPEED LIMIT BEING 45 MPH. I IMMEDIATELY BECAME CONCERNED FOR MY SAFTEY AND PULLED OFF ON A SIDE STREET STILL GOING 33 MPH AND NOT ABLE TO ACCELERATE ANY FASTER. ONCE STOPPED, I HAD A DASHBOARD MESSAGE APPEAR SAYING "TRANSMISSION FAULT". IT WOULD NOT GO INTO MOTION AT THIS POINT AFTER PULLING OVER TO STOP. I HAD THE VEHICLE TOWED TO A LOCAL FORD DEALERSHIP, WHERE I WAS ADVISED BY MY SERVICE ADVISOR THAT THE FLUID WAS BROKEN DOWN PER THEIR TRANSMISSION TECHNICIAN AND THAT THERE ARE METAL SHAVINGS IN THE SYSTEM. HE TOLD ME I SHOULD HAVE CHANGED FLUID EVERY 30K MILES. THE COMPLAINT I HAVE AGAINST FORD IS THAT MY DRIVERS MANUAL STATES TO REPLACE TRANSMISSION FLUID AT 150K MILES. I AM NOW FACED WITH HIGH REPAIR COST THAT DOES NOT LINE UP WITH FORD'S RECOMMENDED MAINTENANCE. FOLLOWING THE SERVICE MANUAL GOT ME A HIGH COST REPAIR AND FORD IS NOT STANDING BY THEIR PRODUCT. ADDITIONALLY, THIS COULD HAVE PUT ME IN A MORE DANGEROUS SITUATION IF I WAS ON THE HIGHWAY SINCE I LIVE IN A MAJOR METRO AREA OF THE COUNTRY. IF THERE IS A FAULTY TRANSMISSION GOING BAD BEFORE THEIR SERVICE SCHEDULE, THEY SHOULD RECALL THEM FOR THE CUSTOMER'S SAFETY.
WHILE IN MOTION, ON EITHER A CITY STREET OR ON A FREEWAY. FROM EITHER IN A SLOW STOP AND GO ACCELERATION WHILE IN CITY TRAFFIC THE TRANSMISSION SLIPS AND THEN CATCHES IN A JERKING A EFFECT CAUSING THE TRANSMISSION TO PAUSE AND THEN CATCH. THIS IS ALSO WILL HAPPEN ON THE FREEWAY IN THE EVENT OF A QUICK ACCELERATION TO AVOID CHANGE IN THE TRAFFIC OR SOMETHING IN THE ROAD.
THE ENGINE SUDDENLY DOWN DIES WHILE DRIVING SEVERAL TIMES IN THE PAST FEW MONTHS.
TL* THE CONTACT OWNS A 2014 FORD ESCAPE. WHILE DRIVING AND PULLING INTO A PARKING SPOT, THE VEHICLE SHUT OFF AND WAS TOWED TO THE CONTACT'S HOME. THE FOLLOWING DAY, THE CONTACT ATTEMPTED TO DRIVE THE VEHICLE, BUT IT SHUT OFF AGAIN. THE VEHICLE WAS TAKEN TO CROSSROADS FORD OF PRINCE GEORGE (4500 WHITEHILL BLVD, PRINCE GEORGE, VA 23875, (877) 331-9405). THE CONTACT WAS ADVISED TO USE ROLLING STOPS TO AVOID THE VEHICLE SHUTTING OFF. THE VEHICLE SHUT OFF IN THE DEALER'S PARKING LOT. THE DEALER REPLACED THE OXYGEN SENSORS AFTER PERFORMING A SMALL TEST DRIVE. IT WAS DIAGNOSED THAT THE TRANSMISSION NEEDED TO BE REPLACED. THE VEHICLE REMAINED AT THE DEALER FOR ALMOST TWO WEEKS. THE TOTAL COST FOR THE REPAIRS WAS OVER $4,200. THE VEHICLE WAS CURRENTLY AT THE DEALER AWAITING REPAIRS. THE FAILURE MILEAGE WAS 79,000. THE VIN WAS INVALID.
OVER THE PAST FEW MONTHS MY CAR HAS STARTED TO LOOSE POWER AND CUT OFF RANDOMLY. I WAS OUT ON DECEMBER 26, 2019 AND MY VEHICLE CUT OFF 4 TIMES. LUCKILY I WAS NOT IN HEAVY TRAFFIC SO I DID NOT GET INTO AN ACCIDENT. I HAVE TO RESTART THE CAR EACH TIME. WHEN I CALLED FORD MOTOR COMPANY ON DECEMBER 23, 2019 TO REPORT WHAT WAS HAPPENING, I WAS TOLD I WOULD HAVE TO PAY $125 FOR A DIAGNOSTIC TO BE RAN ON THE VEHICLE AND WOULD BE RESPONSIBLE FOR APPLICABLE REPAIRS DUE TO THEIR BEING NO OPEN RECALLS REGARDING GAS PRESSURE. THIS ALONE MAKES THE VEHICLE UNSAFE TO DRIVE ON THE HIGHWAY.
TL* THE CONTACT OWNS A 2014 FORD ESCAPE. THE CONTACT INTERMITTENTLY SMELLED A BURNING ODOR COMING FROM THE VENTS INSIDE THE VEHICLE. WHILE THE VEHICLE WAS UNDERGOING AN INSPECTION, THE CONTACT WAS INFORMED THAT THE CHECK ENGINE WARNING INDICATOR WAS ILLUMINATED AND THE TURBO ENGINE WAS NOT READING THE CORRECT CODE, WHICH CAUSED THE VEHICLE TO FAIL INSPECTION. THE CONTACT CALLED HERB CHAMBERS FORD OF BRAINTREE (LOCATED AT 75 GRANITE STREET RTE 37, BRAINTREE, MA 021847, 781-848-1350) AND WAS INFORMED THAT THE VEHICLE WAS NOT INCLUDED IN A RECALL AND THEY WERE NOT SURE IF IT WAS INCLUDED IN A WARRANTY. THE VEHICLE HAD NOT BEEN DIAGNOSED OR REPAIRED BY THE DEALER. THE MANUFACTURER WAS NOT NOTIFIED. THE APPROXIMATE FAILURE MILEAGE WAS 80,000.
AFTER PULLING ONTO THE HIGHWAY, I ATTEMPTED TO ACCELERATE MY AUTOMATIC 2014 FORD ESCAPE. MY ENGINE REVVED, BUT I HAD NO ACCELERATION. IT SOUNDED AS IF I WAS IN NEUTRAL. I TRIED TO SHIFT GEARS, BUT THE ISSUE PERSISTED AS MY CAR NEARLY CAME TO A HALT ON THE BUSY HIGHWAY. I WAS ABLE TO MAKE IT TO THE RIGHT LANE EVEN THOUGH IT PUT ME IN FRONT OF AN ONRAMP AND GUARD RAIL. I WAS BEGINNING TO LOSE ANY FORWARD MOMENTUM TO THE POINT THAT MY CAR WAS SLIPPING BACKWARD. I PUSHED THE BRAKE. I WAS ABLE TO QUICKLY TURN OFF MY CAR, TURN IT BACK ON, AND ACCELERATE A FEW FEET BEFORE I LOST ACCELERATION AGAIN. I DID THIS 3 TIMES BEFORE BEING ABLE TO SAFELY PULL OFF THE HIGHWAY PAST THE ONRAMP AND GUARDRAIL. I WAS ABOUT 15 MINUTES FROM MEETING UP WITH MY HUSBAND AND TWO YOUNG GIRLS TO TRAVEL FURTHER ONTO A BUSY HIGHWAY TOWARD FRIDAY AFTERNOON BOSTON TRAFFIC. I FEEL FORTUNATE THAT THE TIMING WAS WHAT IT WAS, BUT UNFORTUNATELY, THE ISSUE WAS MY TRANSMISSION FAILED AT ONLY 92,000 ON A VEHICLE FROM 2014. I JUST HAD THE VEHICLE IN THE MECHANIC SHOP ON THE TUESDAY PRIOR TO THIS FRIDAY EVENT, AND WAS TOLD THERE SHOULD BE NO ISSUES TAKING IT ON THE HIGHWAY FOR A TRIP WITH THE FAMILY. MY VEHICLE WAS TOWED TO THE LOCAL VIP FOR AN ASSESSMENT. WE WERE TOLD IT WAS LIKELY THE TRANSMISSION, WHICH THEY SAID WAS A "KNOWN ISSUE" IN THIS MAKE AND MODEL. FUMING AT THE THOUGHT OF THIS BEING A "KNOWN ISSUE" AND UNDERSTANDING THE IMPLICATIONS OF THIS COST, I DID A QUICK SEARCH. SURE ENOUGH, THERE ARE MYRIAD PEOPLE THAT HAVE EXPERIENCED THIS AT 40,000, 70,000 AND 90,000 MILES ON THIS SAME MAKE AND MODEL. WE HAD IT TOWED TO OUR LOCAL MECHANIC WHO ASSESSED IT INDEPENDENTLY OF VIP AND SHARED AGAIN THAT THIS IS A "KNOWN ISSUE" WITH THIS MAKE AND MODEL. I HAVE TO WONDER WHY THIS "KNOWN DANGEROUS ISSUE" HAS NOT PROMPTED A RECALL. HAPPY TO PROVIDE MY BILL FOR THE REPAIR, WHICH WILL TAKE PLACE 12/30. *JS
CAR HAS ONLY 30,000 MILES. DRIVER SEAT BELT DOES NOT MAINTAIN PROPER RECOIL TENSION. I HAVE TO HAND FEED BELT BACK INTO INCLOSEURE. I HAVE CLEANED THE BELT MULTIPLE TIMES WITH NO NOTICEABLE IMPROVEMENT.
CURRENT ISSUE IS HEAD GASKET OVERHEATED AND BLEW. COOLANT IS INTERNALLY LEAKING INTO THE ENGINE. CAR BLOWS OUT A TON OF EXHAUST WHILE DRIVING AND HAS THE SMELL OF COOLANT IN IT. I CAN'T EVEN DRIVE ON THE HIGHWAY ANYMORE BECAUSE THE CAR OVERHEATS AND LIMITS MY SPEED TO 45 MPH. SOMETIMES I HAVE TO PULL OVER JUST TO LET IT COOL DOWN. EVERY TIME THE CAR STARTS UP IT VIBRATES SO MUCH THAT ITS QUITE ANNOYING. SOMETIMES THE CAR SHUTS OFF RIGHT AFTER I START IT IN THE MORNING, RIGHT AFTER A CRAZY BURST OF VIBRATION. A LITTLE OVER A MONTH AGO I STARTED MY CAR AND IT VIBRATED SO MUCH AND THEN SO MUCH OIL LEAKED FROM MY CAR, EXHAUST BLEW OUT DARK BLACK SMOG AND SMOKE WAS COMING FROM MY HOOD. CAR IS REALLY LOUD ON IDLE, NEVER BEEN IN A CAR SO LOUD WITH SO MUCH VIBRATION ALL THROUGHOUT THE CAR. CAR CONSTANTLY OVERHEATS AND HAS NO POWER WHEN DRIVING. CAR VIBRATES INSANELY WHEN I'M IDLE AT A RED LIGHT. CHECK ENGINE LIGHT GOES ON AND OFF EVERY OTHER DAY. MY MECHANIC HAS DONE RESEARCH ON THE CAR AND SAYS TO GET RID OF IT, IT'S NOT EVEN WORTH FIXING; HE SAYS YOU'LL END UP SPENDING JUST AS MUCH MONEY FIXING THIS IN THE LONG RUN THAN JUST BUYING A NEW CAR. MY MECHANIC SAID FIXING THE HEAD GASKET WONT SOLVE YOUR PROBLEM, YOU NEED AN ENTIRE NEW ENGINE AND CYLINDER BLOCK. WE'VE BEEN DOING A LOT OF RESEARCH ON THIS CAR/MODEL AND EVERYONE'S HAVING THE SAME ISSUES AND CAN'T REALLY GET DOWN TO THE BOTTOM LINE ON WHAT'S WRONG WITH THE VEHICLE. I'M CURIOUS IF EVERYONE HAS THE SAME PROBLEM WITH THIS CAR/MODEL THAT THERE'S NO MAJOR RECALL ON IT. INSTEAD PEOPLE ARE DRIVING AROUND WITH A LOUD CAR THAT CONSTANTLY VIBRATES, LEAKS COOLANT INTO THE ENGINE AND HAVING TO CONSTANTLY TAKE IT TO THE SHOP.
2014 FORD ESCAPE-79K MILES- WHILE DRIVING THE CAR WOULDN'T GIVE POWER AND HESITATED WHEN TRYING TO TAKE OFF. ALSO PUTTERED AND EVENTUALLY DIDN'T WANT TO DRIVE AT ALL. I HAD TO SHUT OFF THE CAR IN THE MIDDLE OF THE ROAD AND RESTART IT TO GET IT TO MOVE AND EVENTUALLY MADE IT HOME DOING THIS SEVERAL TIMES. THANKFULLY I WAS NOT ON THE HIGHWAY AS IT WOULD HAVE BEEN A COMPLETE DISASTER. TOOK THE CAR TO MY MECHANIC THE NEXT MORNING, MECHANIC INFORMED ME THE TRANSMISSION FLUID LEVEL WAS FULL BUT TRANSMISSION HAD FAILED. SAID THIS IS RARE FOR A FAIRLY UNUSED CAR WITH LOW MILES BUT COMMON PROBLEM IN FORD ESCAPES. I LEFT THE MECHANIC IN TEARS WITH A $125.00 FEE AND A $3,500 QUOTE TO HAVE IT REPAIRED. WORKING ON THOSE FUNDS NOW TO REPAIR THE CAR, WHICH IS NOT YET PAID OFF. IF IT WAS I WOULD TRADE IT IN AND NEVER GET ANOTHER FORD AGAIN. INCREDIBLY FRUSTRATING. I'VE HAD A HONDA ACCORD WITH 200K+ MILES AND THIS NEVER HAPPENED. ALONG WITH MY TOYOTA HIGHLANDER. FORD NEEDS TO DO SOMETHING AND RECALL THIS ISSUE ALONG WITH REIMBURSEMENTS BECAUSE THIS IS INSANE.
TL* THE CONTACT OWNS A 2014 FORD ESCAPE. WHILE THE CONTACT'S DAUGHTER WAS PULLING INTO A PARKING LOT, THE TRANSMISSION DID NOT SHIFT INTO PARK, WHICH CAUSED THE VEHICLE TO ROLL. THE CONTACT STATED THAT THE GEAR SHIFT WAS IN PARK AT THE TIME OF THE FAILURE. THE CONTACT APPLIED THE EMERGENCY BRAKE TO STOP THE VEHICLE. THERE WAS NO WARNING INDICATOR ILLUMINATED. THE VEHICLE SHUT OFF AND WAS TOWED TO ROMANO FORD (315-637-4491, LOCATED AT 5431 N BURDICK ST, FAYETTEVILLE, NY 13066) WHERE IT WAS DETERMINED THAT THE VIN WAS NOT INCLUDED IN A RECALL AND NOT UNDER WARRANTY. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE AND STATED THAT THERE WAS NO RECALL. THE VEHICLE WAS NOT REPAIRED. THE FAILURE MILEAGE WAS APPROXIMATELY 74,000.
TL* THE CONTACT OWNS A 2014 FORD ESCAPE. WHILE THE CONTACT'S HUSBAND WAS DRIVING 40 MPH, THE "ENGINE FAILURE" WARNING MESSAGE ILLUMINATED ON THE INSTRUMENT PANEL. THE DRIVER SMELLED AND OBSERVED SMOKE EMITTING FROM THE HOOD. A FIRE OCCURRED UNDER THE HOOD AND THE DRIVER WAS ABLE TO LOCATE A FIRE EXTINGUISHER AND PUT OUT THE FLAMES HIMSELF. THERE WERE NO WARNING INDICATORS ILLUMINATED. THE VEHICLE WAS NOT ABLE TO BE DRIVEN. THE VIN WAS INCLUDED IN NHTSA CAMPAIGN NUMBER: 17V209000 (ENGINE AND ENGINE COOLING). THE VEHICLE WAS TOWED TO SONJU ALL AMERICAN SUPERSTORE (LOCATED AT 893 SCENIC DR, TWO HARBORS, MN 55616, (218) 834-2101) WHERE IT WAS DIAGNOSED THAT THE ENGINE NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOTIFIED. THE FAILURE MILEAGE WAS 73,589.
2014 FORD ESCAPE TRANSMISSION FAILED WHILE DRIVING IN TRAFFIC, IT LURCHED HAD WE BEEN ON A FREEWAY WE ARE CERTAIN THIS WOULD HAVE BEEN CATASTROPHIC.
VEHICLE HAD RECALL WORK DONE REGARDING FOR HANDLES, SINCE THEN I HAVE EXPERIENCED NOT STOP ISSUES WITH DRIVERS DOOR HANDLE GETTING STUCK IN OPEN POSITION WHICH CAUSES THE DOOR NOT TO SECURELY LATCH CLOSED. I HAVE BROUGHT THE VEHICLE BACK AND WAS TOLD IT'S JUST A LUBRICATION ISSUE.
WASTEGATE SOLENOID NEEDS REPLACED, WE HAVE REPLACED SO MANY PARTS ON THIS VEHICLE AND HAD TO HAVE THE TRANSMISSION REPLACED AS WELL. WE SHOULD NOT HAVE THIS MANY PROBLEMS WITH A VEHICLE THAT'S ONLY 5 YEARS OLD. WE ALSO HAD TO REPLACE THE TRANSMISSION SHIFTER CABLE AFTER IT LEFT OUR VEHICLE COMPLETELY DISABLED IN A TOWN AN HOUR AWAY FROM OUR HOME. WE'VE ALSO REPLACED THE COOLANT BYPASS SOLENOID. THESE ARE ALL KNOWN ISSUES AND SHOULD HAVE BEEN COVERED BY A RECALL BUT OUR VEHICLE, EVEN THOUGH IT MATCHES THE RECALL SPECS EXACTLY, OUR VIN # WAS NOT LISTED ON THE SHOPS OASIS SHEET SO WE'VE PAID FOR ALL OF THIS OUT OF OUR OWN POCKET. FORD NEEDS TO DO THE RIGHT THING AND REIMBURSE EVERYONE THAT HAS HAD TO DEAL WITH THESE ISSUES AND PAY OUT OF THEIR OWN POCKET FOR A KNOWN ISSUE THAT HAVE BEEN RECALLED ON SEVERAL OF THEIR VEHICLES ALREADY. THE RECALLS OBVIOUSLY NEED TO BE EXPANDED TO REFLECT THE TRUE NUMBERS.
DRIVERS SEAT BACK HEAT GOT VERY HOT AND STARTED TO MELT THE SEAT BACK COVER. REMOVED FUSE.
THE SPEEDOMETER INDICATES I AM GOING FASTER THAN I AM AND THE MILEAGE SHOWS THAT I HAVE TRAVELED FURTHER THAN I HAVE. I HAVE CHECKED THIS AGAINST MY GARMIN AND HIGHWAY DEPARTMENTS RADAR SIGNS THAT TELL HOW FAST YOU ARE DRIVING. THIS MAKES MY WARRANTY RUN OUT SOONER THAN IT SHOULD. I HAVE TAKEN IT INTO THE DEALER AND THEY SAY THERE IS NO PROBLEM. THIS HAPPENS WHEN THE CAR IS IN MOTION ON BOTH CITY STREETS AND ON THE HIGHWAY. MY SECOND CAR CONFIRMS WHAT THE GARMIN SHOWS FOR SPEED AND MILES DRIVEN. THIS IS AN ONGOING PROBLEM. IT IS OFF BY ABOUT 7 % . THE ODOMETER SHOWS ABOUT 68,000 MILES. THE ACTUAL, AS I SEE IT, IS ABOUT 63,000 MILES. THAT IS 5,000 MILES MORE THAN THE CAR ACTUALLY HAS ON IT AND THE 100,000 MILE WARRANTY WILL RUN OUT AT 93,000 MILES. THE CAR SHOWS 65 MPH AND THE GARMIN AND ROADSIDE RADAR INDICATE MY SPEED AT 60 MPH.
TRIED TO BACK OUT OF MY DRIVEWAY BUT WAS UNABLE TO TURN STEERING WHEEL AND THEN NOTICE THE MESSAGE. TRYING TO PULL CAR BACK INTO DRIVEWAY IT WAS EXTREMELY DIFFICULT AS WELL. I JUST GRATEFUL I WAS ABLE TO GET TO AND FROM CHURCH WITH NO PROBLEM. I DON'T WANT TO IMAGINE WHAT COULD HAVE HAPPENED HAD THIS OCCURRED WHILE DRIVING. DRIVERS ARE SO MUCH IN A RUSH.
2 MONTHS AGO, MY CAR DIED IN AS I WAS EXITING THE INTERSTATE. TRANSMISSION ISSUES - REPAIRED AFTER 2 MONTHS. DROVE IT OUT OF TOWN AND SECOND DAY BEING OUT OF TOWN ENGINE LIGHT ON. BROUGHT IT BACK TO MECHANIC AND TRANSMISSION MECHANIC SAID THERE WAS NO TRANS CODE PRESENT, BUT FOLLOWING CODES PRESENT P1116 AND P0234. UNABLE TO DRIVE CAR AGAIN UNTIL LIGHT ENGINE LIGHT IS OFF AND THIS REPAIR IS OUT OF POCKET AGAIN.
TL* THE CONTACT OWNS A 2014 FORD ESCAPE. THE CONTACT STATED THAT THE TRANSMISSION INDICATOR ILLUMINATED WHILE DRIVING AND THE VEHICLE DECELERATED. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC WHO CHECKED THE VEHICLE AND PROVIDED TECHNICAL SERVICE BULLETIN NUMBER: 192100, P1744. THE MECHANIC STATED THAT THE TORQUE CONVERTER PERFORMANCE CIRCUIT WAS HIGH. THE VEHICLE WAS TAKEN TO BOB GILLINGHAM FORD (216-398-1300, LOCATED AT 8383 BROOKPARK RD, PARMA, OH 44129) WHERE IT WAS DETERMINED THAT AN UNKNOWN MODULE NEEDED TO BE REPLACED. THE PART WAS ON BACKORDER. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS APPROXIMATELY 41,000.
ENGINE COOLANT LEVEL CONTINUES TO DROP IN RESERVOIR. VEHICLE WAS PURCHASED NEW AND MAINTAINED PER FORD. COOLANT HAS BEEN ADDED TWICE AT DEALERSHIP ALTHOUGH COOLANT SYSTEM IS REPUTEDLY SEALED. THIS VEHICLE WAS NOT UNDER FORD'S EARLIER RECALL. CAR IS USED IN NORMAL DRIVING CONDITIONS (HIGHWAY, AROUND TOWN).
A CHECK ENGINE LIGHT CAME ON AND I TOOK IT IN TO HAVE LOOKED AT. THE DEALERSHIP TOLD ME THE TORQUE CONVERTER WENT BAD - EVEN THOUGH I ONLY HAVE 51,000 MILES ON MY VEHICLE. BASICALLY THE CLUTCH SLIPS WHEN I DRIVE. THEY TOLD ME TO REPLACE THAT IT WOULD BE ALMOST $5000 BUT THAT THEY RECOMMENDED JUST REPLACING THE WHOLE TRANSMISSION SINCE IT'S ONLY $900 MORE. I ASKED IF THIS NEEDED TO BE REPLACED IMMEDIATELY AND THEY SAID IT WAS JUST A MATTER OF TIME BEFORE THE WHOLE THING GOES OUT COMPLETELY. NOW I AM TRYING TO FIGURE OUT WHETHER IT IS SAFE TO EVEN DRIVE TO TRY TO GET A SECOND OPINION. PARTS OF A TRANSMISSION SHOULD NOT GO OUT ON SUCH A LOW MILEAGE CAR. CLEARLY THERE IS AN ISSUE WITH THE TRANSMISSIONS IN THIS MODEL AS NUMEROUS OTHER PEOPLE HAVE REPORTED SIMILAR ISSUES. THE DEALERSHIP SAID THIS WOULD NORMALLY BE COVERED UNDER THE POWERTRAIN WARRANTY - BECAUSE I AM UNDER 60,000 MILES - BUT THEY SAID IT ISN'T COVERED BECAUSE THAT EXPIRED IN AUGUST. I CALLED 'FORD CUSTOMER CARE' AND THEY JUST SAID THERE WAS NOTHING THEY COULD DO, NO EXPLANATION. FORD NEEDS TO FIX THIS.
TRANSMISSION FAILED AT 70,000 MILES WHILE TRAVELING 60 MILES PER HOUR ON A STATE HIGHWAY. LURCHED 2 - 3 TIMES THEN TRANSMISSION FAILURE LIGHT WENT OFF. NO POWER AT ALL. FORTUNATELY THERE NO WERE VEHICLES BEHIND ME OR SURELY I WOULD HAVE BEEN REAR ENDED. WAS ABLE TO GET OFF ROAD. NEED TOTAL REPLACEMENT $3,700. 5 PAYMENTS LEFT ON ORIGINAL LOAN. EXTENDED WARRANTY AT DEALER WAS TOO EXPENSIVE.
POWER STEERING SYSTEM FAULT LIGHT CAME ON AND MADE IT REALLY HARD TO STEER WHILE DRIVING. I'M GLAD I WAS STOPPED WHEN IT CAME ON OTHERWISE I WOULD HAVE HAD A WRECK, I'M SURE OF IT! ALSO WHEN I LOOKED ONLINE I NOTICED THERE WERE A TON OF OTHER PEOPLE WITH THE SAME YEAR AND MODEL COMPLAINING OF THE ISSUE. PLEASE FIX THIS ISSUE!
FOR THE LAST 3 TO 4 MONTHS MY CAR WOULD START UNTIL I STOPPED FOR GAS ,THEN WHEN I TRIED TO START IT THE DASH LIGHTS WOULD FLASH OFF AND ON AND ALL ELECTRICAL SYSTEMS WOULD GO DEAD.STARTING THIS WEEK 11-10-2019 UNTIL TODAY 11-16-2019 EVERY TIME YOU WANT TO GO ANY PLACE THE VECHILE HAS TO BE JUMPED OFF.THE SECOND YOU JUMP IT IT STARTS SO IT IS NOT THE BATTERY. IT LOOSES ALL ELECTRICAL POWER.
TL* THE CONTACT OWNS A 2014 FORD ESCAPE. WHEN THE VEHICLE WAS STARTED, THE INSTRUMENT CLUSTER WOULD NOT ILLUMINATE. THE VEHICLE WAS TAKEN TO FRANKLIN FORD (175 E CENTRAL ST, FRANKLIN, MA 02038) WHERE IT WAS THEY DETERMINED THAT THE INSTRUMENT CLUSTER FAILED AND NEEDED REPLACEMENT. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE VEHICLE WAS NOT REPAIRED. THE APPROXIMATE FAILURE MILEAGE WAS 60,400.
MY 2014 FORD ESCAPE WITH THE 1.6L ECOBOOST HAS A SAFETY RECALL FOR CRACKING OF THE CYLINDER HEAD, THERE FIX FOR THIS ONLY TO PLACE A COOLANT SENSOR IN THE COOLANT RESERVOIR. SO I HAD THE RECALL INSTALLED, NOT LONG AFTER I STARED HAVING ISSUES WITH LOSSING COOLANT. NEXT IF STARED MISSING WELL I TOOK IT IN AND THE DEALER SAID "YOU HAVE A CRACKED ENGINE BLOCK" WHEN ASK TO PROVE THE BLOCK WAS CRACKED THEY COULD NOT, AND THE DEALER ALSO TOLD ME THAT, "THEY HAVE TO REPLACE THE ENGINE EVEN IF ITS ONLY A HEAD" SO FORD IS MAKING TO WHERE THE COSTUMER IS RESPONSABLE FOR REPLACING THE ENGINE. THEN AFTER I GOT MY CAR BACK 2 MONTHS LATER, MY STREERING HAD A CATCH OCCASIONALLY THEN STARTED LOCKING UP COMPLETELY AND HAPPEND TO BE STATIONARY OR VERY LOW SPEEDS WHEN IT DID LOCK UP. SO I TAKE IT BACK TO FORD DEALER AGAIN THEY SAY I HAVE TO PAY FOR EVERY THING SO WHEN I GO TO DO THE WORK MYSELF I DESCOVIORED THEY COMPLETLY LEFT OF THE SHROUD UNDER THE CAR THAT CHANNALS COLD AIR BETWEEN THE EXHUST AND ELECTRONIC STEERING GEAR. SO TOOK IT BACK AND MADE THE DEALER REPLACE THE PART. THE DEALER TOLD ME THIS IS A COMON PROBLEM. THIS IS DEFENTLEY A SAFETY ISSUE THAT NEEDS ADDRESSED!!!
MY VEHICLE STARTED TO OVERHEAT AND SMOKE UP. A MECHANIC LOOKED AT THE VEHICLE AND THOUGHT IT WAS THE VACUUM PUMP OR SOMETHING CLOSE TO THAT NAME. I CAN FILL UP MY COOLANT TO THE MAX LINE AND DRIVE AND BE EMPTY WITHIN MINUTES. THEN I NOTICED A RECALL FOR FORD ESCAPES CONCERNING A COOLANT PROBLEM AND I AM WORRIED. THIS VEHICLE IS BRAND NEW TO ME (ONLY 2 YEARS) AND STILL UNDER 6 YEARS OLD. I AM AFRAID THAT MY VEHICLE WILL COMBUST WITH MY KIDS IN IT. WE CANT FIND WHERE THE COOLANT IS COMING FROM AND ITS A REAL SCARE.
CAR STALLS AT IDLE ESPECIALLY AFTER PARKING THE VEHICLE, AND RESTARTING IT AFTER A FEW MINUTES. CHECK ENGINE LIGHT COMES ON. I PUT THE CAR IN PARK AND RESTART AND IT STALLS AGAIN. AFTER A FEW ATTEMPTS THE CAR STARTS AND DRIVES NORMALLY. THIS HAPPENS MOSTLY WHEN IN MOTION AT SLOW SPEEDS ON THE CITY STREET.
ON SATURDAY OCTOBER 5, 2019 AT 11PM OUR 17 YEAR OLD DAUGHTER WAS STRANDED WITH A POWER STEERING MODULE FAILED ERROR. WE TOOK IT TO THE CLOSEST MECHANIC WHICH WAS ON THE CORNER OF THE ROAD SHE WAS STRANDED AT. THE CAR COULD BE DRIVEN BUT SHE COULD HAVE NEVER STEERED IT. IT TOOK EVERYTHING FOR MY HUSBAND TO BE ABLE TO GET IT THERE. THE CAR ONLY HAD 106,690 MILES ON IT AND SHOULD HAVE BEEN COVERED UNDER WARRANTY BUT WE DIDNT HAVE TIME TO TAKE IT THE DEALERSHIP AND THEY AREN'T WILLING TO REIMBURSE US. THE 2009-2013 HAD A RECALL FOR THIS SAME ISSUE BUT THE 2014 ISN'T COVERED UNDER THE RECALL. IT SEEMS LIKE IT STILL SHOULD BE A RECALL ISSUE.
MY FAMILY AND I (WIFE AND NEWBORN) WERE DRIVING ON THE HIGHWAY AND I NOTICED A LACK OF POWER WHEN TRYING TO ACCELERATE. SUDDENLY THE FORD ESCAPE BEGAN SHIFTING UP AND DOWN RAPIDLY. THE RPMS WOULD INCREASE WHEN TRYING TO ACCELERATE, AND THE ENGINE WAS WORKING, BUT THERE WAS A TOTAL LOSS OF POWER AND SLIGHT GRINDING NOISE. IT FELT AS IF THE VEHICLE SHIFTED INTO NEUTRAL. WE COASTED TO THE SHOULDER AND WAITED FOR A TOW TRUCK. THE SHOP THAT RECEIVED THE FORD ESCAPE FOUND INTERNAL TRANSMISSION FAILURE AND QUOTED US FOR A REPLACEMENT. THE PRICE FOR THE REPLACEMENT IS OVER HALF OF WHAT THE VEHICLE IS WORTH! (ACCORDING TO KBB)
MY CAR WAS FIRST SPUTTERING WHEN TURNING IT ON THEN THE ENGINE LIGHT CAME ON. THEN IT GOT HARDER TO START WHEN TURNING IT ON AND WAS RUNNING ROUGH. IT WAS THE VACUUM PURGE VALVE. I HAD IT REPLACED. NOW I HAVE 112,000 MILES ON MY CAR NOW AND THE SAME THING HAPPENED AFTER HAVING IT REPLACED. THE CODE IS P1450. THERE ARE RECALLS ON THE SAME YEAR AND ENGINE 4 CYLINDER, 2.0 TURBO, FORD FOCUS BUT NOT SHOWING AS A RECALL FOR THE 2014 ESCAPE. MANY PEOPLE HAVE THE SAME PROBLEM IN THIS MAKE AND YEAR MODEL OF ESCAPE. THERE IS OBVIOUSLY A PROBLEM TO CAUSE IT TWICE.
WHILE DRIVING THE VEHICLE AND TRAVELING ON A BUSY HIGHWAY THE VEHICLE WOULD NOT SHIFT INTO GEAR TO MOVE WITH TRAFFIC. VEHICLE LOST POWER. A FEW DAYS LATER ON ANOTHER BUSY HIGHWAY DRIVING APPROXIMATELY 60 MILES AN HOUR, THE COMPUTER READ TRANSMISSION FAILED. MY MILEAGE WAS 59,647 WHICH WAS UNDER THE 60,000 WARRANTY BUT OUT OF DATE. I PURCHASED THE CAR WITH 49,443 MILES ON 8/1/18. I IMMEDIATELY BROUGHT THE CAR TO SUNNY SIDE MOTORS A AUTHORIZED FORD DEALERSHIP AND HAD THE TRANSMISSION FAILED MESSAGE DIAGNOSIS DONE AT THE COST OF $159.95 TO FIND OUT THE REPAIR WOULD COST ME $2712.19 WHICH WOULD NOT BE COVER UNDER THE 60,000 MILE WARRANTY. THE TEST RETRIEVE CODE P1744 FOR TORQUE CONVERTER CLUTCH PERFORMED, PRESSURE DROPPING OUT OF SPEC WHEN WARM CHECKED FLUID CONDITION AND FOUND TORQUE CONVERTER CLUTCH DAMAGED CAUSING INTERNAL CONTAMINATION AND NEEDS INTERNAL REPAIRS. BEING A SINGLE WOMEN AT 72 YEARS OF AGE, AND BEING A SURVIVOR OF A NEAR FATAL ACCIDENT IN JANUARY OF 2018, WHICH TOOK ME 8 MONTHS TO GET BACK BEHIND A WHEEL OF A CAR I ONCE AGAIN FIND MYSELF FEELING UNSAFE DRIVING A CAR THAT JUST RANDOMLY LOSES POWER. AFTER READING MANY COMPLAINTS WITH THE SAME EXISTING PROBLEMS AS I AM EXPERIENCING I AM VERY CONCERNED WHY THIS PROBLEM HAS NOT BEEN A FACTORY RECALL. VERY UNSAFE WHEN DRIVING AND YOU LOSE POWER. HOPEFULLY A RECALL WILL BE ISSUED BASED ON THE MANY COMPLAINTS THAT HAVE BEEN PLACED. THE 1ST DEALERSHIP I VISITED IN WESTBOROUGH MA HAD A WAIT TIME OF 3 WEEKS TO DIAGNOSE THE PROBLEM.
AFTER STARTING IGNITION AND CAR IDOLS/DRIVEN HEAVY GAS/EMISSIONS SMELL FILLS CABIN WHEN USING HEAT/A/C OR DEFROST SYSTEMS. ENGINE LIGHT SOMETIMES GOES ON. CAR HAS 35,100 MI. TOOK CAR TO QUEENS NY FORD SERVICE CENTER 4 HOURS LATER $400 LATER, CHANGED CABIN FILTER AND SPRAYED FRAGRANCE ON IT. TOLD MUST USE CABIN RECYCLE AIR FUNCTION. FORD OWNERS MANUAL DOESNT SAY MUST USE AND IN NO OTHER CAR HAVE HAD TO MUST USE THIS FUNCTION. I HAVE A CASE# CAS24667125 AND APPT FOR 11/6/19. FORD BUILT THIS CAR TECH'S SHOULD KNOW HOW TO FIX THIS!
WE WERE MERGING INTO A VERY BUSY INTERSECTION AND THE CAR WOULDN'T MOVE SUDDENLY. THE ENGINE WOULD REV, BUT WOULD NOT MOVE. WE PUT THE CAR IN PARK, SHUT OFF THE ENGINE, STARTED AGAIN AND IT WOULD LURCH FORWARD AND GO FOR A COUPLE HUNDRED FEET AND THEN DIE AGAIN. WE HAD CARS SWERVING AROUND US AT HIGH RATES OF SPEED. MY WIFE WAS CRYING AND TERRIFIED. IT TURNS OUT TO BE THE TRANSMISSION. I LOOKED ONLINE THIS MORNING AND SAW ENDLESS COMPLAINTS ABOUT THE 2014 ESCAPE BUT NO RECALL.
BOTH REAR DOORS ON MY 2014 FORD ESCAPE SUDDENLY STOPPED OPENING EITHER FROM THE INSIDE OR THE OUTSIDE THEREBY TRAPPING THE PEOPLE IN THE BACK SEAT WITHOUT A WAY TO EXIT THE CAR. THIS HAPPENED SUDDENLY. YESTERDAY THE DOORS WORKED FINE THEN TODAY BROKEN. NOTHING CHANGED WITH THE VEHICLE....NO ACCIDENTS OR ABUSE OF ANY KIND. CAR WAS LOCATED IN MY DRIVEWAY.
MY WIFE AND KIDS WERE DRIVING HOME FROM HER SISTERS HOME AND ABOUT 5 MILES IN A LINE OF TRAFFIC ON A 2 LANE ROADWAY CROSSING A BRIDGE WHEN SHE LOST POWER AN THE VEHICLE WOULD NOT REACH OVER A SPEED OF 10MPH. THIS IN TURN PUT MY WIFE AND CHILDREN IN DANGER WITH TRAFFIC MOVING AT A RATE OF 40MPH DROPPING TO 10 MPH WITH RPMS JUMPING TO BETWEEN 6 AN 7 RPMS . SHE LUCKILY MADE IT ACROSS THE BRIDGE WHERE SHE FOUND A WIDE SPOT TO PULL OFF. WHEN I ARRIVED I CHECKED FOR FLUID ON THE GROUND THERE WAS NONE. I PUT THE CAR IN DRIVE AND REVERSE AND IT WAS ABUNDENTLY CLEAR IT WAS THE TRANSMISSION. WHEN SHIFTING INTO DRIVE THE TRANSMISSION WOULD MAKE A SLAMMING/BOOMING SOUND AS IT TRIED TO ENGAGE. WHEN I TRIED TO ACCELERATE THERE WAS NO POWER BEHIND THE VEHICLE TO PICK UP ANY ACCELERATION. WE HAD IT TOWED TO A TRANSMISSION SPECIALIST THE NEXT DAY WHERE HE WAS QUICK TO LET ME KNOW WE NEEDED A NEW TRANSMISSION.
TL* THE CONTACT OWNS A 2014 FORD ESCAPE. WHILE DRIVING 50 MPH, THE CONTACT NOTICED A MESSAGE ON THE INSTRUMENT PANEL, INDICATING "REDUCING POWER DUE TO OVERHEATING" AND ANOTHER UNKNOWN MESSAGE APPEARED. THE CONTACT STATED THAT THE TEMPERATURE GAUGE DID NOT SHOW THAT THE VEHICLE WAS OVERHEATING. THE CONTACT WAS ABLE TO PARK ON THE SIDE OF THE ROAD AND NOTICED SMOKE UNDER THE HOOD. THE VEHICLE WAS TOWED TO AN INDEPENDENT MECHANIC AND THE CONTACT WAS INFORMED THAT THE VEHICLE DID NOT HAVE ANY OIL DUE TO A LEAK. THE CONTACT ASSOCIATED THE FAILURE WITH NHTSA CAMPAIGN NUMBER: 17V209000 (ENGINE AND ENGINE COOLING). THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. A DEALER WAS NOT CONTACTED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 123,148.
WHILE IN MOTION, THE VEHICLE SHUDDERS AND/STUMBLES BETWEEN 1800 AND 2000 RPMS CAUSING THE VEHICLE TO BECOME UNSTABLE. THE DEALERSHIP WAS NOT ABLE TO ADDRESS ANY ISSUE. I THEN CONTACTED 2 OTHER DEALERSHIPS. I SUGGESTED THAT IT MAY BE AN ISSUE WITH THE TRANSMISSION AND I WAS TOLD THAT THEY WERE NOT LOOKING AT ANY TRANSMISSION ISSUES. "THIS CAME DOWN FROM MANAGEMENT" THE SERVICE TECHNICIAN SHARED. MY TEENAGE DRIVER IS DRIVING THE CAR AND I AM CONCERNED THAT AN ACCIDENT IS EMINENT.
POWER STEERING FAILS INTERMITTENTLY WHEN IN MOTION AND TURNING...SOMETIMES BEFORE PULLING OUT. THIS HAS BEEN DIAGNOSED BY FORD AS A RACK AND PINION ISSUE WITH A REPAIR QUOTE OF $2,164 TO REPLACE. THE CAR HAS UNDER 69,000 MILES.
TL* THE CONTACT OWNS A 2014 FORD ESCAPE. WHILE DRIVING, THE VEHICLE STALLED WITHOUT WARNING. THE CONTACT WAS ABLE TO COAST THE VEHICLE TO THE SIDE OF THE ROAD AND POWER OFF THE ENGINE. THE VEHICLE WAS RESTARTED, BUT FAILED TO DRIVE. THE VEHICLE WAS TOWED TO AN INDEPENDENT MECHANIC WHERE IT WAS DIAGNOSED THAT THE TORQUE CONVERTOR PUMP SEAL WAS LEAKING DARK BROWN OIL WITH METAL FLUID INSIDE THE ENGINE. THE TECHNICIAN INFORMED THE CONTACT THAT THE VEHICLE'S SENSORS WOULD CAUSE THE ENGINE TO OVERHEAT AND CATCH FIRE. THE CONTACT STATED THAT THE TECHNICIAN REPAIRED THE LEAK, BUT THE COMPUTER SENSOR WAS NOT REPAIRED. THE CONTACT CALLED ANTELOPE VALLEY FORD (1155 AUTO MALL DR, LANCASTER, CA 93534, (888) 415-0959) AND WAS INFORMED THAT THE VEHICLE WAS NOT INCLUDED IN A RECALL. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS APPROXIMATELY 126,000.
EVERY TIME I GET GAS THE CAR HAVE TROUBLE STARTING BACK UP. THE VEHICLE ACCELERATE ON IT'S OWN WHILE DRIVING, AND RANDOMLY STOPS. TODAY 10/28/2019 I WAS ON THE EWAY GOING WEST OF 465 INDIANAPOLIS AND THE CAR SLOWED DOWN NSTOPPED BEFORE I CAN EVEN PULL OVER. I SAT THERE FOR 5 MINS CAR OFF AND IT TURNED BACK ON. I HAVE TO SHUT THE CAR OFF N START BACK UP. ENGINE LIGHT BATTERY AND TRANS LIGHT HAVE ALL CAME ON AMD IT SHUTS OFF AND COME BACK ON LIKE NOTHING EVER HAPPENED YET AUTO SHOPS CAN NOT FIND A DIAGNOSTIC FOR THE PROBLEM. THIS IS AN ONGOING ISSUE AND I HAVE ONLY HAD THIS CAR FOR A MONTH
WHILE CAR IS IN MOTION OUR 2014 FORD ESCAPE STALLS. WE TURN THE KEY OFF, TURN IT BACK IN AND IT WILL SOMETIMES RUN FOR A BIT BEFORE STALLING AGAIN AND SOMETIMES STALL IMMEDIATELY. CURRENTLY THIS HAS HAPPENED ON CITY STREETS AND PARKING LOTS. ONCE WHILE TURNING. OTHERS GOING STRAIGHT. LUCKILY WE HAVE NOT HAD THIS HAPPEN ON THE INTERSTATE YET.
CAR WAS RUNNING FINE WHEN IT JUST CAUGHT FIRE. NO WARNING SIGNS. DRIVER LUCKY TO BE ALIVE
WHEN DRIVING STRAIGHT AHEAD ON A SMOOTH HIGHWAY 215 OUTSIDE SALT LAKE CITY, THE FORWARD MOVEABLE SUNROOF PANEL BLEW OUT. IT SOUNDED LIKE A LOUD EXPLOSION OR GUNSHOT IN THE CAR. WE WERE NOT NEAR AN OVERPASS, NOR WERE ANY OTHER CARS IN THE VICINITY - ROCK OR DEBRIS DID NOT CAUSE THIS. CAR IS GARAGED AND WELL MAINTAINED. 5 YEARS OLD WITH 33,334 MILES.
MY CAR IS APPROACHING THE 60 MO. DEADLINE WARRANTY DATE. THE STEERING IS ELECTRONIC SO I CANNOT SERVICE BELT OR FLUID. THE STEERING "LOCKS UP" PERIODICALLY SO I HAVE NO POWER ASSIST AND LOSE CONTROL OF THE CAR. WITH WINTER DRIVING CONDITIONS, I WILL BE VERY LIKELY TO HAVE AN ACCIDENT INJURING ME OR SOMEONE ELSE. THIS HAPPENS IN STATIONARY AND MOVING MAKING IT NEARLY IMPOSSIBLE TO STEER OR PARK THE CAR. THE DEALER TELLS ME THERE IS NO FACTORY HELP AND A NEW STEERING GEAR AND RACK WILL COST ABOUT $2000.00 !!!
TL* THE CONTACT OWNS A 2014 FORD ESCAPE. WHILE THE VEHICLE WAS IDLING AND PREPARING TO MAKE A LEFT TURN, IT STALLED WITHOUT WARNING. THE DRIVER POWERED OFF THE ENGINE, RESTARTED THE VEHICLE, AND WAS ABLE TO DRIVE; HOWEVER, THE FAILURE RECURRED DOWN THE ROAD. THE DRIVER WAS ABLE TO DRIVE HOME AT 10 MPH. THE VEHICLE WAS LATER TOWED TO HARDY FAMILY FORD (1255 MARIETTA HWY, GALLS, GA 30157, (770) 445-8891) WHERE THE MECHANIC DROVE AROUND THE PARKING LOT AND STATED THAT THE TORQUE CONVERTER AND TRANSMISSION FAILED AND NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE AND REFERRED THE CONTACT TO NHTSA. THE FAILURE MILEAGE WAS APPROXIMATELY 106,000.
THE TRANSMISSION OF MY 2014 CAR WITH 77,000 MILES NEEDS TO BE REPLACED PER MY FORD DEALER. I WAS DRIVING ON THE HIGHWAY AT ABOUT 60 MPH WHEN SUDDENLY I WAS UNABLE TO ACCELERATE. I WAS LUCKILY ABLE TO COAST TO A NEARBY EXIT WITHOUT HARMING MYSELF OR ANYONE ELSE. THE DEALER SAID THAT MY TORQUE CONVERTER 'GRENADED' AND THEN BLADE PIECES BLEW THROUGH THE ENTIRE TRANSMISSION AND WERE NOT PRESENT IN THE TRANSMISSION FLUID. I ASKED IF THIS WAS NORMAL FOR A 5 YEAR OLD CAR TO NEED ITS TRANSMISSION REPLACED. THE SERVICE REPRESENTATIVE AT FORD SAID 'HONESTLY...NO, BUT IT IS SOMETHING WE HAVE SEEN BEFORE' I THEN SAID 'YOU MEAN WITH ESCAPES?' AND THE REPRESENTATIVE SAID 'YES'. HE SAID THAT THE TRANSMISSION TECH HAS REBUILT SEVERAL TRANSMISSIONS IN THE ESCAPE THAT WERE EVEN STILL UNDER WARRANTY. IT IS A KNOWN PROBLEM YET THE COMPANY HAS NOT ISSUED A RECALL. WHAT ABOUT THE SAFETY OF THE DRIVERS? WHO WILL HOLD THEM ACCOUNTABLE?
CAR WILL HESITATE AND ENGINE WILL DIE
BROKEN FLYWHEEL ON 2014 FORD ESCAPE. AUTO SHOP BELIEVES THIS SHOULD OF BEEN A RECALL SINCE THE NEW FLYWHEEL HAD A COMPLETELY NEW LOOK. SO THEY BELIEVE IT WAS CHANGED DUE TO OTHERS HAVING THIS ISSUE AND DID THIS TO AVOID A RECALL.
WINDSHIELD WIPERS TURN ON BY THEMSELVES WHILE IN OFF POSITION WHILE DRIVING, STOPPED AND PARKED. CAN NOT TURN THEM OFF MANUALLY, HAVE TO SHUT THE CAR OFF TO MAKE IT STOP. THEY DOESN'T ALWAYS WORK EITHER. WIPERS GO AS SHORT AS 5 WIPES EVERY 5 SECONDS TO UP TO 30 SECONDS-MINUTE OPERATING IN THE OFF POSITION. WIPERS DO NOT ALWAYS TURN ON. WHEN TESTING TO SEE IF THEY WILL COME ON, SOMETIMES THEY DO NOT TURN ON. CONCERN FOR THEM NOT TURNING ON WHEN IT RAINS. BEEN GOING ON FOR 6 DAYS STRAIGHT. LUCKILY THERE HASN'T BEEN RAIN, YET.
VEHICLE WAS STATIONARY. NOTICED FLUID ON A HOSE UNDER THE FRONT PASSENGER SIDE WHILE PERFORMING AN OIL CHANGE. ALSO OBSERVED THE FLUID POOLING AND DISCOLORING UNDERSIDE OF ENGINE. BROUGHT VEHICLE TO LOUISBURG FORD. SERVICE TEAM INFORMED ME THAT THE TURBO HAD FAILED AND NEEDED TO BE REPLACED. COOLANT ALSO APPEARS LOW WITHOUT EXPLANATION. JUST BOUGHT VEHICLE USED FROM LOUISBURG WITH 74,000 MILES IN FEBRUARY 2019. NOW 86,000 MILES.
I WAS TOLD 6 MONTHS AGO BY THE TIRE & LUBE PLACE BY THE FORD DEALERSHIP (THEY WORK WITH THE FORD DEALERSHIP) THAT IT LOOKED LIKE MY COOLANT TANK WAS POSSIBLY CRACKED, BUT WASN'T A BIG ISSUE SINCE IT STILL HELD "ENOUGH" ANTI-FREEZE. HOWEVER MY ENGINE LIGHT ENDED UP COMING ON LATER AND I FOUND OUT THAT IT WAS THE COOLANT SENSOR THAT WAS BAD. THIS IS ALREADY A RECALL WITH THE 2014 ESCAPE, BUT I KEEP GETTING TOLD THAT IS "IS NOT FOR MY VIN NUMBER!" ALSO, THE FUEL PUMP WAS BAD, SO I HAD TO REPLACE THAT AT THE EXACT SAME TIME. AND AGAIN, THAT IS ALREADY A RECALL AND I AM BEING TOLD "IT IS NOT FOR MY VIN NUMBER!"
WHILE DRIVING THE CAR EXHIBITS AN ENGINE HIGH HEAR AND ENTERS SAFE MODE AND RAPIDLY DECELERATING. THIS HAPPENED ONCE AND WAS DIAGNOSED BY THE DEALER AS A BAD PART FROM A PREVIOUS RECALL 17S09. IT OCCURRED AGAIN JUST RECENTLY AND WAS SUPPOSEDLY REPAIRED (COOLANT HOSE PROBLEMS) AND DID IT AGAIN IMMEDIATELY AFTER LEAVING THE DEALER SERVICE DEPARTMENT. IN BOTH CASES THE VEHICLE WAS TRAVELING AT 50 MPH ON A BUSY ROAD AND WE WERE LUCKY TO EXIT THE ROAD TO A SAFE AREA. THE ORIGINAL RECALL WAS RELATED TO ENGINE FIRES BUT THIS IS ANOTHER SAFETY HAZARD. IT IS ALSO POSSIBLE THAT THE RECALL ACTION BY FORD IS INADEQUATE TO CORRECT THE CONDITION.
MY 2014 FORD ESCAPE WITH CLOSE TO 69K MILES ON IT STARTED RUNNING ROUGH, FELT AND SOUNDED LIKE IT HAD TO DO WITH TIMING IS THE VEHICLE. CHECK ENGINE LIGHT CAME ON DAYS LATER AND AROUND THE SAME TIME NOTICED LOW COOLANT ALERTS. TOPPED OFF COOLANT BUT ALSO NOTICED COOLANT WOULD BE RETURNED TO RESERVOIR WHEN REMOVING THE CAP TO REFILL. CAR CONTINUES TO RUN ROUGH SO I TAKE IT IN TO MY LOCAL MECHANIC. CODE COMES BACK SAYING IT'S A COIL PACKAGE. REPAIRS ARE MADE, CAR RUNS GREAT AND CHECK ENGINE LIGHT IS OFF. A DAY LATER THE LIGHT COMES BACK ON AND SO DOES THE LOW COOLANT WARNING. TOP OFF COOLANT AND DECIDE TO TAKE IT INTO A DEALER. I DO MY RESEARCH ONLINE AND FIND THIS IS IS QUITE A COMMON PROBLEM WITH THESE VEHICLES. DEALER TELLS ME I HAVE A COOLANT LEAK IN CYLINDER 3 MUCH LIKE OTHER REPORTS I READ. THEY CLAIM IT'S A DIFFERENT ISSUE FROM THE COOLANT RECALL FORD ISSUED. I HAVE A HARD TIME BELIEVING THIS IS THE CASE AND AM MINDBLOWN FORD DOESN'T HAVE A REMEDY FOR THIS ISSUE.
TL* THE CONTACT OWNS A 2014 FORD ESCAPE. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 17V209000 (ENGINE AND ENGINE COOLING). WHILE DRIVING 70 MPH, THERE WAS AN AUDIBLE NOTIFICATION STATING THAT THE VEHICLE WAS OVERHEATING. THE VEHICLE WAS COASTED TO A COMPLETE STOP ON THE SIDE OF THE ROAD. THE CONTACT ALSO DETECTED OIL LEAKING FROM THE VEHICLE. MAC HAIK FORD OF GEORGETOWN (7201 N INTERSTATE HWY 35, GEORGETOWN, TX 78626, (512) 930-3673) WAS CONTACTED AND STATED THAT THE NEXT AVAILABLE APPOINTMENT WAS IN A MONTH. THE VEHICLE WAS NOT TAKEN TO A DEALER OR INDEPENDENT MECHANIC FOR DIAGNOSTIC TESTING OR REPAIRS. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS APPROXIMATELY 43,375.
POWER STEERING WENT OUT AND WAS COMPLETELY UNABLE TO STEER WITHOUT EXTREME EFFORT VERY DANGEROUS WHEN TURNING INTO TRAFFIC
WHEN APPROACHING A LIGHT POWER ASSIST FAILURE ERROR APPEARED I QUICKLY REALIZED THAT STEERING WAS EXTREMELY DIFFICULT. LUCKILY I WAS CLOSE AND ABLE TO GET TO WORK. I TURNED THE CAR OFF AND BACK ON AND THE POWER STEERING RETURNED. 2 WEEKS LATER IT HAPPENED AGAIN WHILE TURNING INTO A PARKING LOT. LUCKILY HAPPENED AT SLOW SPEED. I MADE AN APPOINTMENT TO TAKE IT IN TO MY FORD DEALER. ON THE WAY TO THE APPOINTMENT THE STEERING WENT OUT TWICE. I RECEIVED A CALL FROM THE SERVICE DEPARTMENT A FEW HOURS AFTER DROPPING THE CAR OFF INFORMING ME THAT THE ERROR APPEARED WHEN THEY PULLED IT IN AND THAT THE RACK AND PINION NEEDED REPLACED. HAD TO GET A LOAN TO PAY FOR THE $2,000 REPAIR. READING COMPLAINTS IT SEEMS LIKE THERE SHOULD BE A RECALL. THE VEHICLE ONLY HAS 40,740 MILES. NO ISSUES SINCE REPAIR ON 9/19/2019
THE VEHICLE INTERMENTANTLY WILL STALL INSTANTLY LIKE IT RUNS OUT OF GAS AND THAN YOU PULLOVER STOP AND PUT IT IN PARK AND IT STARTS RIGHT UP, I TOOK IT TO A MECHANIC AND THEY CANNOT FIND ANYTHING WRONG WITH IT! I SEEN THERE WERE RECALLS FOR 2014 FORD ESCAPES WITH THIS PROBLEM OF JUST STALLING FOR NO REASON WITH A COUPLE DIFFERENT REMEDIES REPAIRED BY FORD AND I CALLED FORD MOTOR COMPANY AND THEY SAID MY VIN DID NOT MATCH FOR THE RECALL. I DON'T UNDERSTAND WHY, IF I HAVE THE EXACT YEAR ESCAPE THE RECALL WAS FOR WHY THEY WILL NOT REPAIR OR REPLACE THE PART THE RECALL STATES IS THE PROBLEM. DO YOU HAVE TO HAVE A ACCIDENT/INJURIES OR DEATH DUE TO THIS PROBLEM BEFORE THEY WILL DO ANYTHING?
WHILE SHIFTING THE TRANSMISSION FROM DRIVE TO PARK THE BUSHING THAT ATTACHES THE TRANSMISSION SHIFTER CABLE TO THE TRANSMISSION DID DEGRADE OVER TIME AND CAUSED THE BUSHING TO DETACH FROM THE TRANSMISSION. THE CONDITION DID ALLOW THE DRIVER TO MOVE THE SHIFT LEVER TO PARK AND REMOVE THE IGNITION KEY, WHILE THE TRANSMISSION WAS IN REVERSE. THERE WAS NO WARNING MESSAGE OR AUDIBLE CHIME. THE VEHICLE HAD TO BE TOWED ON FLAT BED. THE BUSHING DEGRADED TO THE POINT WHERE IT FELL OUT OF THE CABLE HOUSING. DOCUMENTS ARE AVAILABLE UPON REQUEST.
TL* THE CONTACT OWNS A 2014 FORD ESCAPE. THE CONTACT TOOK THE VEHICLE TO GUS MACHADO FORD OF KENDALL (15551 S DIXIE HWY, MIAMI, FL 33157, (305) 238-9211) TO BE REPAIRED PER AN UNKNOWN RECALL REGARDING THE DOOR LATCH. THE INITIAL REPAIR TOOK PLACE IN JANUARY OF 2018 AND RECURRED ON OCTOBER 1, 2019. WHEN THE FAILURE RECURRED, THE VEHICLE WAS TAKEN TO ANOTHER UNKNOWN DEALER WHERE THE CONTACT WAS INFORMED THAT SINCE THE RECALL REPAIR WAS ALREADY PERFORMED ONCE, THEY WOULD NOT REPAIR IT AGAIN AT NO COST TO THE CONTACT. THE MANUFACTURER WAS CALLED AND REFERRED THE CONTACT TO NHTSA. THE FAILURE MILEAGE WAS 42,000.
ON AUGUST 23RD, 2019, I WAS DRIVING BACK FROM A 240 MILE ROUND TRIP AND WAS CAUGHT IN A SEVERE THUNDERSTORM. AS I WAS PULLING INOT A PARKING LOT TO WAIT OUT THE STORM, MY POWER STEERING FAILED. AFTER 10 MINUTES IT CAME BACK AND I WAS ABLE TO MAKE IT HOME. I TOOK IT TO A SERVICE STATION THE NEXT MORNING AND NO ERROR CODES SHOWED UP. ON AUGUST 30TH AFTER MAKING THE SAME ROUND TRIP, I AGAIN LOST MY POWER STEERING NEAR MY HOME. IT FAILED TO COME BACK. I HAD THE CAR TOWED TO A LOCAL SHOP. THEY DETERMINED IT WAS A FAILURE IDENTICAL TO THE ACTIVE RECALL IN THE MODEL YEAR PRIOR TO MINE AND IT NEEDED TO BE TOWED TO THE DEALERSHIP. THE DEALERSHIP CONFIRMED AN INTERNAL FAULT IN THE POWER STEERING RACK WHICH WILL NEED TO BE REPLACED. THANKFULLY THE STEERING FAILURES HAPPENED WHEN I WAS EITHER IN THE PROCESS OF PARKING OR ALREADY PARKED.
TRANSMISSION WOULD NOT GO INTO GEAR CAR WOULD NOT GO FORWARDS.
SEAT BELT WILL NOT RETRACK, PULL FACE, WILL NO GRAB IT, PULL ALL WAY OUT AND WILL NOT RATCH TO STOP YOU FROM MOVING, I WILL NOT CRASH CAR TO SEE IF WILL KEEP ME IN SEAT AND OUT OF WIMDOW, I FILL IF I DID, IT WOILD NOT WORK, POWER TRAIN MAKE A WINING SOUND, MY NEED OIL
I HAVE ALREADY FILED A COMPLAINT REGARDING THE COOLANT LIGHT SENSOR THAT KEPT COMING ON WHEN THERE WAS COOLANT IN THE CAR. LESS THAN ONE WEEK AFTER PAYING TO HAVE THE SENSOR REPLACED, MY ENGINE LIGHT CAME ON FOR A CYLINDER 2 MISFIRE. SO NOW I AM BEING TOLD THIS IS A CRACKED HEAD GASKET. I HAVE OWNED THIS CAR FOR ONE MONTH AND IT HAS LESS THAN 100,000 MILES. THIS IS THE EXACT PROBLEM LISTED IN THE FORD RECALL 17S09 AND THIS VEHICLE WAS MADE AT THE PLANT ASSOCIATED WITH THE RECALL DURING THE TIMEFRAME. THE EXPENSE OF THIS REPAIR NEEDS TO BE PAID FOR BY FORD. IT IS EXPENSIVE AND NOW MY CAR IS NOT SAFE TO DRIVE.
WHILE AT A STOP LIGHT, I WENT TO DRIVE WHEN THE LIGHT TURNED GREEN AND MY CAR WOULDN'T MOVE AFTER PRESSING DOWN ON THE GAS. THE RPMS DIDN'T GO UP AND THE CAR JUST SAT THERE WITH NO WARNING THAT THERE WAS AN ISSUE. I PUT THE CAR INTO PARK TO SWITCH GEARS BACK TO DRIVE AGAIN TO TRY AND GO AND THE CAR JERKED FORWARD AND THEN THE RPMS WENT UP AND STALLED A COUPLE OF TIMES AS I TRIED TO MAKE IT TO THE NEXT PARKING LOT. I PUT THE CAR IN PARK AND TURNED THE CAR OFF BECAUSE I THOUGHT MAYBE THERE WAS A SYSTEM GLITCH SIMILAR TO A RECENT RECALL ON MY VEHICLE. AFTER ABOUT TEN MINUTES I TRIED AGAIN TO DRIVE IT AND THE CAR STARTED UP OKAY STILL WITH NO WARNING SIGNALS REGISTERING. DRIVING AFTER LESS THAN FIVE MINUTES THE CAR WOULDN'T CONTINUE DRIVING WHILE IN FORWARD MOTION AS I WAS PRESSING DOWN ON THE GAS DOWN THE STREET. I PUMPED THE GAS PEDAL MULTIPLE TIMES WITH NO SUCCESS OF BEING ABLE TO CONTINUE TO DRIVE AS THE CAR STARTED TO STOP IN THE MIDDLE OF TRAFFIC, SO I PROCEEDED TO TURN ON MY HAZARD LIGHTS AND TRY TO MAKE IT TO THE NEXT PARKING LOT AGAIN AS IT WAS SLOWLY STARTING AND STOPPING WHILE IN DRIVE JERKING FORWARD. THE CAR MADE IT THROUGH ANOTHER LIGHT AND THEN STARTED TO STALL AGAIN SO I TRIED TO CONTINUE TO FIND MY WAY TO THE PARKING LOT IN THE MALL AND OUT OF TRAFFIC. THE SIGNAL FOR TRANSMISSION WARNING APPEARED NOW AND I TRIED TO CONTINUE TO PRESS THE ACCELERATOR BUT THE CAR WOULDN'T MOVE BARELY BUT WAS ABLE TO PARK TO GET MY CAR TOWED TO THE DEALERSHIP BECAUSE I KNEW IT WAS NO LONGER SAFE TO TRY AND CONTINUE DRIVING THE CAR.
TL* THE CONTACT OWNS A 2014 FORD ESCAPE. WHILE DRIVING, THE TRANSMISSION MALFUNCTIONED. WHEN THE CONTACT DEPRESSED THE ACCELERATOR PEDAL, THE VEHICLE STOPPED MOVING AND ROLLED BACKWARDS TOWARDS A BUSY INTERSECTION. THERE WAS NO CRASH. THE VEHICLE WAS TOWED TO AN INDEPENDENT MECHANIC WHO REFERRED THE CONTACT TO SANDS FORD OF POTTSVILLE (1456 ROUTE 61 S, POTTSVILLE, PA 17901, (570) 622-1991) AT THE SUGGESTION OF THE MANUFACTURER. THE CONTACT WAS INFORMED THAT SINCE THE EXTENDED WARRANTY WAS EXPIRED, THE DEALER COULD NOT HELP WITH THE REPAIRS. THE FAILURE MILEAGE WAS 100,232.
IN LINE AT A FAST FOOD DRIVE THROUGH, CHECK ENGINE LIGHT AND TEMPERATURE GAUGE CAME ON. SHUT VEHICLE DOWN AND THEN DROVE TO THE DEALERSHIP, HAD A CYLINDER 3 MISFIRE AND LOW COOLANT. AFTER NUMEROUS TESTS I AM TOLD THAT MY ENGINE IS CONSUMING COOLANT AND THAT IT WILL NEED TO REPLACED.I WAS ALSO TOLD THAT THIS IS A COMMON AND KNOWN ISSUE AMONG MY VEHICLE/ENGINE TYPE YET NO RECALL HAS BEEN ISSUED.
TL* THE CONTACT OWNS A 2014 FORD ESCAPE. WHEN THE CONTACT ATTEMPTED TO START THE VEHICLE, THE IGNITION HAD TO TURN THE IGNITION FROM START TO OFF SEVERAL TIMES BEFORE THE VEHICLE STARTED. ONCE THE CONTACT WAS ABLE TO DRIVE THE VEHICLE, THE TRANSMISSION WARNING INDICATOR ILLUMINATED. WHILE AT A STOP LIGHT, THE VEHICLE SUDDENLY ACCELERATED WHILE THE BRAKE PEDAL WAS DEPRESSED. THE CONTACT CONTINUED TO DEPRESS THE BRAKE PEDAL UNTIL THEY WERE ABLE TO GAIN CONTROL AND TURN OFF THE VEHICLE. THE CONTACT TOOK THE VEHICLE TO TOM WOOD FORD (3130 96TH STREET, INDIANAPOLIS, IN 46240, 888-714-6941) WHERE IT WAS DIAGNOSED THAT THE TORQUE CONVERTER FAILED AND NEEDED TO BE REPLACED. THE VEHICLE WAS CURRENTLY AT THE DEALER FOR REPAIRS. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 119,000. *TT THE CONSUMER STATED THE VEHICLE WENT INTO LIMP MODE ONCE AGAIN ON 10/6/19. *TR
THE CAR KEEP GIVING ME A MESSAGE THAT IS OVERHEATING, THEN THE AC START BLOWING HOT AIR BUT THE CAR IS NOT HOT. WITHIN 3 MINUTES THE MESSAGING AWAY THE AC START WORKING LIKE NOTHING HAPPENED. ALSO THE TRANSMISSION SEEMS NOT TO CHANGE AT ALL WHEN THIS IS HAPPENING TO THE CAR.
TRANSMISSION. THE TRANSMISSION IN THIS VEHICLE DIES AT AROUND 70,000 MILES. THIS IS A KNOWN DEFECT AND FORD HAS NOT YET ISSUED A RECALL. MY DAUGHTER ALMOST GOT INTO AN ACCIDENT DUE TO THE TRANSMISSION FAILING. IT IS REPREHENSIBLE THAT FORD IS ALLOWING THIS TO GO WITHOUT A RECALL. THEY ARE PUTTING PEOPLES LIFE AT RISK DUE TO GREED
I WAS DRIVING ON THE EXPRESSWAY AND MY CAR STARTED TO SLOW DOWN. I ASSUMED IT WAS GAS BECAUSE MY TANK WAS LOW. I PUT GAVE IN MY CAR AND MY CAR DID NOT START UNTIL 2 TRIES. WHEN IT CAME ON THE TRANSMISSION LIGHT CAME ON AND MY CAR STARTED MAKEING A VERY LOUD WEIRD NOISE. I'VE ONLY HAD THE CAR TWICE AND THIS HAVE ALREADY HAPPENED TO ME TWICE
I'LL BE DRIVING, THE IT WILL STOP AND THROW UP THE OIL LIGHT, BATTERY LIGHT AND THE AIRBAG LIGHT. I TOOK IT TO THE FORD DEALERSHIP ON 122ND ST IN PORTLAND, THEY SAID THEY COULDN'T FIND ANYTHING WRONG BECAUSE IT WASN'T THROWING ANY CODES. NOW I'M SITTING ON THE SIDE OF THE ROAD AND THE ERROR CODE SAYS ENGINE FAULT SERVICE NOW. I'VE HAD REGULAR MAINTENANCE ON THE CAR SO NOT SURE WHY THIS IS HAPPENING. CARS/SUVS SHOULDN'T JUST STOP WORKING WHILE YOU'RE DRIVING THEM.
TL* THE CONTACT OWNS A 2014 FORD ESCAPE. WHILE ATTEMPTING TO DRIVE THE VEHICLE, IT MOVED FORWARD TWO INCHES AND BACK TWO INCHES WITHOUT WARNING. THE VEHICLE WAS TOWED TO AN INDEPENDENT MECHANIC WHO STATED THAT THE TRANSMISSION NEEDED TO BE REBUILT. THE VEHICLE WAS REPAIRED, BUT THE FAILURE RECURRED. THE LOCAL DEALER WAS NOT CONTACTED. THE MANUFACTURER WAS CONTACTED AND REFERRED THE CONTACT TO THE LOCAL DEALER. THE FAILURE MILEAGE WAS 31,170.
TL* THE CONTACT OWNS A 2014 FORD ESCAPE. WHILE DRIVING APPROXIMATELY 35 MPH, THE LOW COOLANT WARNING INDICATOR ILLUMINATED CONTINUOUSLY. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC WHERE IT WAS DIAGNOSED THAT THERE WAS COOLANT IN THE VEHICLE. THE CONTACT WAS ABLE TO DRIVE THE VEHICLE; HOWEVER, THE FAILURE PERSISTED. THE VEHICLE DISPLAYED AN OVERHEATING MESSAGE, WHICH CAUSED THE VEHICLE TO STALL. THE VEHICLE WAS UNABLE TO RESTART. THE VEHICLE WAS TOWED TO AN INDEPENDENT MECHANIC WHERE IT WAS DIAGNOSED THAT THERE WAS AIR IN THE COOLANT LINE. THE VEHICLE WAS REPAIRED, BUT THE FAILURE PERSISTED A WEEK LATER. THE VEHICLE WAS TAKEN BACK TO AN INDEPENDENT MECHANIC WHERE IT WAS DIAGNOSED THAT THE COOLANT WAS LOW IN THE VEHICLE AND WAS BURNING ETERNALLY; HOWEVER, THERE WAS NO LEAK. THE CONTACT WAS INFORMED TO TAKE THE VEHICLE TO A FORD DEALER. THE VEHICLE WAS NOT REPAIRED. THE VEHICLE WAS TAKEN TO ANOTHER INDEPENDENT MECHANIC WHO STATED THAT THE FAILURE WAS DUE TO A RECALL. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE AND INFORMED THE CONTACT THAT THE VIN WAS NOT INCLUDED IN NHTSA CAMPAIGN NUMBER: 17V209000 (ENGINE AND ENGINE COOLING). THE DEALER WAS NOT CONTACTED. THE APPROXIMATE FAILURE MILEAGE WAS 94,000.
THE VEHICLE WAS STATIONARY AND HAD NOT BEEN DRIVEN FOR MORE THAN 3 HOURS. I PUSHED THE REMOTE START AND THE CAR STARTED, BUT IT SHUT OFF ALMOST IMMEDIATELY. THE SHUT DOWN WAS DUE TO OVERHEATING. THE ENGINE WAS COOL AND THE COOLANT WAS TEPID AT BEST. THIS IS NOT AN OVERHEATING ISSUE. THE CAR WILL NOT RUN ON MORE THAN 2 CYLINDERS. THIS IS THE SECOND TIME THIS HAS HAPPENED SINCE THE RECALL FOR THE COOLANT SENSOR. THE CAR HAD TO BE TOWED TO THE DEALER WHERE I WAS CHARGED TO DIAGNOSE THE ISSUE. THIS SHOULD BE NO CHARGE SINCE IT WAS RECALLED FOR THE OVERHEATING ISSUE. THIS OVERHEATING HAS CAUSED MY TRANSMISSION AND TORQUE CONVERTER TO FAIL AS WELL. THE COST OF THE TRANSMISSION SHOULD BE REIMBURSED BY FORD SINCE THEY HAVE KNOW ABOUT THE OVERHEATING ISSUE FOR A LONG TIME NOW.
TL* THE CONTACT OWNS A 2014 FORD ESCAPE. WHILE THE CONTACT'S WIFE WAS DRIVING APPROXIMATELY 35 MPH, AN ABNORMAL NOISE WAS HEARD FROM THE FRONT END OF THE VEHICLE. ALSO, THE CHECK ENGINE WARNING INDICATOR ILLUMINATED CONTINUOUSLY WHILE THE VEHICLE WAS HOT. THE CONTACT MENTIONED THAT THE INDICATOR DID NOT ILLUMINATE WHILE THE VEHICLE WAS COOL. THERE WERE ALSO OTHER MULTIPLE UNKNOWN INDICATORS THAT ILLUMINATED. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC WHERE IT WAS DIAGNOSED THAT THE COOLANT VALVE NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. SAYVILLE FORD (5686 SUNRISE HWY, SAYVILLE, NY 11782, (855) 561-1191) WAS CONTACTED AND STATED THAT THERE WERE NO RECALLS FOR THE FAILURE. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 48,620.
TRANSMISSION FAILED AND EXTENDED WARRANTY REPLACED THE TRANSMISSION, THE CURRENT TRANSMISSION FAILED WITHOUT WARNINGTO THE OPERATOR WHILE DRIVING AT 45 MILES AN HOUR IN MODERATE TRAFFIC, LOSS OF LIFE WAS JUST NARROWLY AVOIDED DUE TO UNCOMING TRAFFIC. DOES SOMEONE GAVE TO BE DESEASED IN A CAR ACCIDENT BEFORE THIS IS FIXED ON THESE VEHICLES.
TAKATA RECALL WHILE I WAS DRIVING ON 95 MY CAR STARTED TO MAKE A WHINING NOISE AND STALLED OUT ON THE SHOULDER OF 95. WHEN TRYING TO START THE VEHICLE BACK UP. YOU CAN TELL THE WHINING NOISE WAS COMING FROM THE GAS TANK. I TOOK IT TO THE FORD DEALERSHIP BUT THEY ARE TELLING ME THERE IS NOTHING WRONG. IT HAPPENED TWO MORE TIMES AFTER AND SINCE I HAVE STOPPED DRIVING IT UNTIL I CAN FIND OUT WHAT IS WRONG WITH IT
LEFT DRIVEWAY AND A MINUTE DOWN THE ROAD (ON A CITY STREET) AS THE VEHICLE BEGAN TO ACCELERATE THE GEARS JOLTED AND STEERING SEIZED UP MAKING ME UNABLE TO AVOID A CAR PARKED AROUND A BEND THAT WAS A FOOT IN THE ROAD. NO LIGHTS CAME ON AND NO WARNING APPEARED. I HAD AN APPOINTMENT TO TAKE IT TO THE SHOP IN A FEW DAYS BECAUSE WHEN SWITCHING GEARS OR ACCELERATING AFTER VEHICLE IS STOPPED IT JOLTS/FEELS LIKE IT'S TRYING HARDER THAN IT SHOULD HAVE TO FOR BEING SUCH A NEW VEHICLE, AND HAVEN'T EVEN OWNED THE VEHICLE FOR A MONTH. IT'S VERY UPSETTING TO JUST GET A NEW TO ME CAR AND HAVE AN UNAVOIDABLE ACCIDENT. IT'S CURRENTLY AT THE SERVICE SHOP. LUCKILY NO ONE WAS INJURED BUT BOTH VEHICLES ARE BADLY DAMAGED. THIS ISN'T THE FIRST COMPLAINT ABOUT THIS ISSUE WITH THIS VEHICLE AND THERE'S MULTIPLE COMPLAINTS JUST THIS YEAR. I HAVE A FEELING AS TIME GOES ON AND VEHICLES HIT BETWEEN 50-80 THOUSAND MILES THE ISSUE WILL BECOME MORE APPARENT. FORD SHOULD DEFINITELY HAVE A RECALL AND FIX THIS PROBLEM SO NO ONE BECOMES SERIOUSLY INJURED.
THREE TIMES SO FAR THIS HAS HAPPENED WHILE DRIVING THE STEERING ASSIST FAULT SERVICE REQUIRED". I COULD STILL DRIVE THE CAR BUT IT TOOK A LOT OF EFFORT TO TURN THE STEERING WHEEL. I PULLED OVER AND TURNED THE CAR OFF AND RESTARTED IT AND THE LIGHT WENT OUT AND I WAS ABLE TO DRIVE AGAIN. FORD IS NOT TAKING RESPONSIBILITY FOR THIS ON THE VEHICLE. THE CAR WAS ALWAYS IN MOTION WHEN THIS HAPPENED. IT JUST LOCKS UP. VERY SCARY SITUATION- THERE REALLY SHOULD BE A RECALL ON THIS.
ON DEC 31, 2018 OUR 2014 FORD ESCAPE HAD RECALL 16S30 COMPLETED AT RICHMOND FORD WEST IN GLEN ALLEN VA. KIT CJ5Z54264A26A, TO INCLUDE 4 DOOR LATCHES WAS USED TO REPLACE THE ORIGINAL 4 DOOR LATCHES ON THE RECALL INVOICE S212041. THE DEALERSHIP DOCUMENTED THE RECALL REPAIR AS 1.4 HOURS TO GET INSIDE THE DOORS AND PERFORM THE WARRANTY SERVICE. WE WERE NOT CHARGED FOR THE RECALL REPAIR. PRIOR TO THIS REPLACEMENT, AND AS SOLE OWNERS OF THE 2014 ESCAPE, WE HAD NOT HAD AN ISSUE WITH DOOR LATCH FAILURE. ON AUG 31, 2019 IN OXNARD, CA WE EXPERIENCED A DOOR LATCH FAILURE ON THE DRIVER SIDE REAR DOOR; IT UNEXPECTEDLY OPENED WHEN WE PARKED. WE WERE NOT ABLE TO CLOSE, LATCH OR SECURE THE DOOR. THE CAR DOOR ALERT SYSTEM INDICATED A DOOR WAS OPEN. WHEN WE ATTEMPTED TO CLOSE THE DOOR, IT WOULD JUST BOUNCE BACK OPEN. WE REFERRED TO THE OWNER'S MANUAL FOR A QUICK FIX AND FOLLOWED THE MANUAL LOCK INSTRUCTIONS AND IT DID NOT WORK. WE SECURED THE DOOR BY ATTACHING A BUNGEE CORD TO THE OTHER REAR DOOR AND DROVE TO A DEALERSHIP. ON SEPTEMBER 3, 2019 AT SIMI VALLEY FORD IN SIMI VALLEY, CA THE SERVICE DEPARTMENT DIAGNOSED A DOOR LATCH FAILURE FOR THE REAR DRIVER SIDE DOOR AND RECOMMENDED A REPLACEMENT AT A CHARGE OF APPROXIMATELY $325. WE WERE INFORMED THE RECALL REPAIR HAD BEEN CLOSED OUT ON DECEMBER 31, 2018 BY RICHMOND VALLEY FORD. WE WERE TOLD THE REPLACEMENT PART IS NOT UNDER WARRANTY BECAUSE WE HAD EXCEEDED THE 12,000 MILE (OR 12 MONTH) THRESHOLD FOR REPAIRS UNDER WARRANTY. WE DO NOT BELIEVE THE DOOR LATCH IS A MILEAGE DEPENDENT REPAIR AND WE BELIEVE WE SHOULD BE COVERED UNDER THE ORIGINAL RECALL. WE ARE REPORTING THAT IT APPEARS THE RECALL REPAIR HAS ITSELF FAILED. THE FAILURE OF THIS PART CAN LEAD TO DEVASTATING CIRCUMSTANCES IN A SCENARIO OF A PASSENGER POSSIBLY FALLING OUT OF THE VEHICLE. PLEASE INVESTIGATE TO DETERMINE IF THE REPAIR OF THE RECALL HAS ALSO FAILED.
THE TRANSMISSION QUIT AT 109,000 MILES. I WAS STOPPED AT A RED LIGHT AND WHEN I STARTED TO GO THE VEHICLE ROLLED BACK IN STEAD OF MOVING FORWARD. AFTER LETTING IT SIT FOR A MOMENT I WAS ABLE TO GET IT TO MOVE BY REVVING THE ENGINE. I BARELY MADE IT TO THE SAFETY OF A PARKING LOT. THE INTERNET IS FILLED WITH COMPLAINTS ABOUT THIS AND I AM FACING A $3500.00 REPAIR BILL ON SOMETHING THAT FORD IS WELL AWARE OF AND REFUSES TO FIX. THEY RECALLED MY VEHICLE FOR DOOR LATCHES, BUT NOT A POWER TRAIN ISSUE THAT COULD GET SOMEONE KILLED.
FORD 1.6L ECO-BOOST FAILURE. FORD KNOWS ABOUT THIS (NOT MINE, BUT THE ONGOING PROBLEMS). MY CAR HAS ONLY 74K MILES AND GREAT MAINTENANCE. THE VEHICLE OVERHEATED FOR A MOMENT. 2 WEEKS LATER, COOLANT FROM EXHAUST, BLOWN HEAD GASKET, WARPED HEAD. THIS IS A KNOWN PROBLEM WITH THE FORD 1.6L ECO-BOOST TURBO. FORD DUMPED THE ENGINE. OTHER COUNTRIES HAVE FORCED RECALLS (UK). THE NHTSA SHOULD DO THE SAME. THE SITUATION IS DRAMATIC AND CAN CAUSE MAJOR COLLISIONS.
TL* THE CONTACT OWNS A 2014 FORD ESCAPE. WHEN THE CONTACT SHIFTED INTO DRIVE, THE GEAR BECAME STUCK IN REVERSE. WHEN THE GEAR WAS PLACED BACK INTO PARK, IT SEIZED. THE VEHICLE HAD TO BE TURNED OFF AFTER UNPLUGGING THE BATTERY. THE VEHICLE WAS PURCHASED TWO MONTHS AGO. THE CONTACT STATED THAT THE FAILURE WAS DIRECTLY RELATED TO NHTSA CAMPAIGN NUMBER: 18V471000 (POWER TRAIN). THE VEHICLE WAS TAKEN TO NTB WHERE IT WAS DIAGNOSED THAT THE SHIFTER CABLE WAS DISCONNECTED DUE TO BUSHING FAILURE. THE REPAIR WOULD COST $500. THE VEHICLE WAS NOT REPAIRED AND REMAINED AT NTB UNTIL FORD DETERMINED THE NEXT STEPS. THE MANUFACTURER STATED THAT THEY WERE NOT RESPONSIBLE AND THAT NHTSA WOULD BE ABLE TO ISSUE A RECALL ON THE VEHICLE. A CASE WAS FILED WITH THE MANUFACTURER, BUT THEY DECLINED TO PROVIDE A CASE NUMBER. THE DEALER WAS NOT CONTACTED. THE FAILURE MILEAGE WAS 92,500.
THE CAR WAS STATIONARY. RECALL ISSUE WITH THE COOLANT RESERVOIR. BROKE TWICE AND COVERED BUT THIRD TIME NO WARNING. ENGINE NOW IS CRACKED DUE TO THE LACK OF COOLANT. I HAVE A COOLANT INTRUSION IN THE MOTOR AND IT NEEDS TO BE REPLACED. FORD WON'T COVER IT BECAUSE THE RECALL WARRANTY HAS EXPIRED PER THE DEALER AND THEIR CUSTOMER SERVICE NUMBER.
PUTTING VEHICLE IN PARK SHIFTER CABLE CAME OF TRANSMISSION SAYS VEHICLE IS IN NEUTRAL WHILE SHIFTER IS IN PARK TRANSMISSION IS ACTUALLY IN NEUTRAL HAPPENED IN DRIVEWAY
THE DRIVER SIDE REAR DOOR LATCH BROKE, WHICH WOULD NOT ALLOW THE DOOR TO CLOSE, POSING A SAFETY HAZARD TO THE OCCUPANTS INSIDE THE VEHICLE. THE VEHICLE WAS STATIONARY AND AS I LOADED A BAG IN THE BACKSEAT AND CLOSED THE DOOR TO LEAVE ONE DAY, IT DID NOT CLOSE.
ON 1/17/18 MILEAGE 47120 I BROUGHT THE VEHICLE TO OUR LOCAL FORD DEALER AND THEY REPAIRED THE VEHICLE UNDER WARRANTY DUE TO RECALL 17S09. HOWEVER, ON 8/5/2019 MILEAGE 62,500 THE VEHICLE WAS RUNNING ROUGH AND THE CHECK ENGINE LIGHT CAME ON. LONG STORY SHORT, THE VEHICLE WAS TOWED TO ANOTHER FORD DEALER WHERE THEY DETERMINED THE VEHICLE HAD A CRACKED CYLINDER, THE EXACT SAME CONDITION THAT 17S09 WAS SUPPOSED TO FIX. WHILE I DID NOT SUFFER A SAFETY INCIDENT IN THIS CASE, MY CONCERN IS THAT THE VEHICLE WAS NOT REPAIRED CORRECTLY UNDER THE ORIGINAL RECALL, AND THUS THERE MAY STILL BE A SAFETY ISSUE THAT MAY AFFECT OTHERS.
TL* THE CONTACT OWNS A 2014 FORD ESCAPE. THE CONTACT STATED THAT THE INSTRUMENT CLUSTER WAS INOPERABLE. THE CONTACT STATED THAT THE VEHICLE WAS NOT INCLUDED IN NHTSA CAMPAIGN NUMBER: 15V406000 (ELECTRICAL SYSTEM). PRIME FORD SACO (LOCATED AT 857 PORTLAND RD, SACO, ME 04072, (207) 282-0300) WAS CONTACTED AND CONFIRMED THAT THE VEHICLE WAS NOT INCLUDED IN A RECALL. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS CONTACTED AND INFORMED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 118,000.
WHILE DRIVING THE CAR WAS MAKING A HIGH PITCHED WHINE. THEN AFTER TURNING CORNER, IT SHIFTED/SLIPED, THEN NO DRIVE AT ALL. MADE IT TO SIDE STREET, WHERE CAR DID NOT HAVE ANY REVERSE OR DRIVE. ALSO, NO WARNING LIGHTS, AND STILL NO LIGHTS TO INDICATE THAT SOMETHING IS CURRENTLY WRONG WITH CAR.
VEHICLE NEEDS "NEW ENGINE" AS DIAGNOSED BY TAPPER FORD DEALERSHIP, PAW PAW MI. WAS TOLD THE "BLOCK" WAS BAD AFTER "COOLANT LEAKED INTO ENGINE" FROM HEAD GASKET CRACKED. THIS VEHICLE HAS A RECALL STATING "LOCALIZED OVERHEATING OF THE ENGINE CYLINDER HEAD MAY CAUSE THE CYLINDER HEAD TO CRACK". THIS VEHICLE WAS AT STAND STILL IN TRAFFIC JAM ON HIGHWAY7/25/19 WARNING SOUNDS AND MESSAGE APPEARED ON DASHBOARD OF VEHICLE STATING TO PULL OVER DUE TO ENGINE OVERHEATING. VEHICLE WAS DRIVEN 1 MORE MILE TO HIGHWAY EXIT, PULLED INTO GAS STATION AT EXIT, HOOD OPENED TO SHOW NO COOLANT PRESENT IN TANK. VEHICLE ALLOWED TO COOL FOR 30MIN, PLACED APPROPRIATE AMOUNT OF ORANGE COOLANT IN TANK AS INSTRUCTED TO BY MANUAL AND DROVE CARE ANOTHER HOUR WITHOUT ISSUE. NEXT MORNING COOLANT TANK CHECKED AND NOTED NO COOLANT PRESENT, AGAIN PLACED APPROPRIATE AMOUNT IN TANK AS MANUAL STATES, DROVE VEHICLE ANOTHER HOUR. COOLANT LEVEL CHECKED FOR NEXT FEW DAYS AND HAD NO ISSUE. COOLANT LEVEL CHECK PRIOR TO DRIVING VEHICLE HOME FROM NORTHERN MICHIGAN, AGAIN NONE PRESENT IN TANK, AGAIN ADDED APPROPRIATE AMOUNT OF COOLANT, DROVE HOME APPROX. 350MILES WITHOUT ISSUE. NEXT MORNING (SUNDAY, AUGUST 4TH, 2019) STARTED SUV, ENTIRE VEHICLE WAS SHAKING, LARGE AMOUNT OF WHITE THICK EXHAUST PRESENT, SWEET SMELLING. VEHICLE BROUGHT TO LOCAL MECHANIC, STATED HEAD GASKET NEEDED REPLACED AND STATED A RECALL WAS OUT FOR AN ISSUE WITH A SENSOR THAT COULD MALFUNCTION AND CAUSE THIS DAMAGE. VEHICLE WAS TOWED TO TAPPER FORD DEALERSHIP IN PAW, PAW MI FOR FURTHER EVALUATION. THIS DEALERSHIP TOLD US THAT AN ENTIRE NEW ENGINE WAS NEEDED AND WOULD NOT BE COVERED BY FORD. THE PROBLEMS WITH THE ENGINE OF THIS VEHICLE IS DUE TO THE RECALL STATED ABOVE. HOW CAN FORD REFUSE TO FIX THIS PROBLEM AT A COST TO THEM? WAS GIVEN A PHONE QUOTE OF "$8,000.00" FOR THE NEW ENGINE. I DO HAVE A VIDEO OF THE WHITE THICK EXHAUST.
I PURCHASED 2014 FORD ESCAPE SE WITH BRANDED TITLE FROM CAR AUCTION. AFTER RECEIVING CAR FROM TOW TRUCK, I STARTED CAR ON MY DRIVE, FEW MINUTES LATER VISIBLE SMOKE START COMING FROM THE ENGINE, AND I ALSO NOTICED OVERHEAT FROM ENGINE. I STOP THE ENGINE. NEXT DAY I STARTED CAR, AND EXPERIENCED SAME PROBLEM. I CONTACTED TWO RIVERS FORD - MT JULIET, TN. FORD SERVICE DEPARTMENT ASKED ME TO BRING CAR IN THEIR SERVICE. THEY CHECKED CAR, AND COMMUNICATED FORD MOTOR AND FORD LEGAL SERVICE WHETHER TO FULL FILL RECALL PROCEDURES FOR BRANDED TITLE CAR. AFTER 20 DAYS, THEY CALLED ME. THEIR DECISION IS NOT TO FULFILL RECALL. THEY SAID FORD WARRANTIES NOT COVER BRANDED TITLE CARS. CAR IS NOT SAFE TO DRIVE. AND MY CAR PROBLEM SEEMS PRIMARY RELATED TO RECALL ISSUE. ENGINE OBVIOUSLY EXPERIENCED OVERHEAT BEFORE SINCE PLASTICS OVER THE ENGINE WAS MELTED.
CAR STALLING, CUTTING OUT, MISSING A GEAR AND SHIFTING VERY HARD, WHILE DRIVING. THIS WENT ON FOR A WHILE BEFORE THE CHECK ENGINE LIGHT CAME ONE. DEALERSHIP HAD TO REPLACE COOLANT BYPASS SOLENOID, SAID IT WAS RECALLED ON VEHICLES LIKE MINE BUT MY VIN DIDN'T SHOW A RECALL EVEN THOUGH THE ENGINE, YEAR, MAKE, MODEL, BUILD DATE, BUILD LOCATION WERE ALL IDENTICAL TO THE RECALL. VEHICLE STILL SHIFTED VERY HARD, LIKE IT WAS MISSING A GEAR, ADVISED BY DEALERSHIP TO HAVE TRANSMISSION REBUILT. SPENT JUST UNDER $4,000 TO HAVE BOTH REPAIRS DONE. HAD REPAIR COMPLETED IN AUGUST 2019 AFTER DEALING WITH THE ISSUES FOR NEARLY A YEAR AND BEING TOLD THAT WAS JUST THE WAY THE CAR DROVE BECAUSE OF THE TURBO CHARGED ENGINE. NO CODES EVER POPULATED SO WAS TOLD EVERYTHING WAS AS IT SHOULD BE. ONLY WHEN THE CHECK ENGINE LIGHT CAME ON, WOULD THEY EVEN ACKNOWLEDGE THAT THERE WAS AN ISSUE AND EVEN THEN TRIED TO SAY IT WAS JUST THE SOLENOID AS NO CODES WERE COMING UP FOR THE TRANSMISSION ISSUE THAT HAD BEEN GOING ON FOR YEARS! I'VE BEEN TOLD FORD KNOWS ABOUT THE TRANSMISSION ISSUE AND HAS THE CODE CLEARED OUT WITH THEIR SOFTWARE SO IT NEVER SHOWS WHEN TAKEN IN FOR SERVICE. NOT SURE IF THAT'S TRUE OR NOT BUT STILL FRUSTRATING TO HAVE SO MANY ISSUES WITH A CAR THAT'S NOT THAT OLD.
COOLANT CONSTANTLY LEAKING AND ENGINE GETTING VERY HOT, CURRENTLY PUTTING COOLANT IN DAILY
THE VEHICLE STARTED TO SLOW DOWN AND BECAME HOT QUICKLY. A WARNING WAS SEEN ON THE DASH THAT VEHICLE WAS REDUCING POWER. WITHIN A SHORT TIME (LESS THAN A MILE) A WARNING STATED: "PULL TO SAFETY AND STOP DRIVING". THE VEHICLE HAS BEEN MAINTAINED ACCORDING TO SCHEDULE. WHEN I GOOGLED SIMILAR SITUATIONS I CAME UPON A RECALL THAT LISTED EXACTLY WHAT TOOK PLACE. HTTPS://MEDIA.FORD.COM/CONTENT/FORDMEDIA/FNA/US/EN/NEWS/2017/03/29/FORD-ISSUES-THREE-SAFETY-RECALLS-AND-ONE-SAFETY-COMPLIANCE-RECAL.HTML MY VEHICLE WAS MANUFACTURED IN LOUISVILLE KY DURING THAT THE TIME PERIOD LISTED (JULY 2014) AND HAS THE SAME ENGINE NOTED IN THE ARTICLE. I BELIEVE THAT MY VEHICLE WOULD HAVE CAUGHT FIRE, IT WAS THAT HOT. AFTER IT WAS TOWED TO A FORD DEALER, WE WERE TOLD THAT THE COOLANT HOSE AND BOTTLE CRACKED BUT THAT IT WAS NOT COVERED UNDER THIS RECALL. (MY VIN WAS NOT INCLUDED) IT SEEMS THAT MY CAR IS AFFECTED BY THE RECALL BECAUSE OF THE SYMPTOMS OF WHAT HAPPENED. IT WAS IN PERFECT ORDER BEFORE THIS.
THE TRANSMISSION HAS COMPLETELY GONE OUT AT ONLY 88,000 MILES WITH NO WARNING. IN OUR CASE IT WAS ON THE INTERSTATE IN THE MIDDLE OF TRAFFIC. I WOULD CONSIDER IT AN UNFORTUNATE INSTANCE BUT WHEN GETTING QUOTES THE REPLACEMENT IS NEAR 6000 GRAND FOR A NEW TRANSMISSION WHICH IS A PROHIBITIVE AMOUNT FOR A FAIRLY NEW VEHICLE AND AN "AFFORDABLE" ONE AT THAT. AFTER DOING RESEARCH ONLINE THIS SEEMS TO BE A LARGE ISSUE WITH HUNDREDS OF POSTS FOUND THAT THEY HAVE THE EXACT SAME ISSUES AROUND THE EXACT SAME TIME. THEIR FORD ESCAPES TRANSMISSION GIVES OUT AROUND 75 TO 100K MILES. I BELIEVE THIS IS AN ISSUE BECAUSE THAT IS A VERY SHORT TIME FRAME FOR A TRANSMISSION TO COMPLETELY GIVE OUT THAT FORD IS REFUSING TO ACKNOWLEDGE EVEN THOUGH 100S IF NOT 1000S OF PEOPLE HAVE THE SAME ISSUE. THE ISSUE OF FAILING TRANSMISSIONS IS NOT ISOLATED TO A FEW INSTANCES, AND IN A MAJORITY OF CASES FAILS JUST AFTER (WITHIN 10 -20K MILES ) THE TRANSMISSION WARRANTY EXPIRES AND SEEMS TO BE A PATTERN.
TL* THE CONTACT OWNS A 2014 FORD ESCAPE. THE CONTACT STATED THAT THE VEHICLE TENDED TO OVERHEAT. THE COOLANT SENSOR WAS REPLACED BY AN INDEPENDENT MECHANIC, BUT THE FAILURE RECURRED. THE DEALER AND MANUFACTURER WERE NOT NOTIFIED OF THE FAILURE. THE VEHICLE WAS NOT REPAIRED. THE FAILURE MILEAGE WAS 126,000.
MY SEAT BELT BUCKLES IN THE BACK SEAT ARE HARD TO BUCKLE SOMETIMES WONT BUCKLE AND A FEW TIMES THE LOCKING MECHANISM DISENGAGES AND THE SEAT BELT WILL UNFASTEN WHILE IN USE. THE SEAT BELT HAS COME UNFASTENED THREE TIMES WHILE DRIVING SINCE MARCH 2019
TRANSMISSION HAS A HARD SHIFT FROM TIME TO TIME MAKING IT FEEL LIKE THE ENGINE IS JUST GOING TO FALL OUT. IT DOES NOT HAPPEN DURING A SPECIFIC OCCURRENCE BUT IT SEEMS AS IF THE TRANSMISSION IS DELAYED GOING GEAR TO GEAR WETHER IT BE FROM PARK TO REVERSE TO DRIVE, OR FROM GEARS 1-5
TL* THE CONTACT OWNS A 2014 FORD ESCAPE. THE CONTACT STATED THAT THE CHECK ENGINE WARNING INDICATOR ILLUMINATED. THE VEHICLE WAS TAKEN TO ELDER FORD OF TAMPA (9560 N FLORIDA AVE, TAMPA, FL 33612), BUT THEY DID NOT HAVE ANY APPOINTMENTS AVAILABLE FOR TWO WEEKS. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC WHERE IT WAS DIAGNOSED THAT A NEW SPARK PLUG AND COIL WERE NEEDED. THE VEHICLE WAS REPAIRED. TWO WEEKS LATER, THE CHECK ENGINE WARNING INDICATOR ILLUMINATED AGAIN. THE VEHICLE WAS TAKEN BACK TO THE DEALER WHERE IT WAS DIAGNOSED THAT THE HEAD GASKET FAILED AND NEEDED REPLACEMENT. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURES. THE APPROXIMATE FAILURE MILEAGE WAS 47,726.
MY CAR COOLANT IS ALWAYS LEAKING HAVE TO FILL OUT AND FIX MOST OF THE TIME. THE TRANSMISSION WAS SUDDENLY FAILED EVEN ONLY 80000K MILEAGE AND SERVICE CENTER FOR REPLACEMENT COST IS $6000.THAT'S REALLY RIDICULOUS.
TL* THE CONTACT OWNS A 2014 FORD ESCAPE. WHILE THE VEHICLE WAS UNDERGOING ROUTINE SERVICE AT SANDERSON FORD (6400 N 51ST AVE, GLENDALE, AZ 85301, (800) 729-3501), THE DEALER DIAGNOSED THAT ALL 20 LUG NUTS WERE DETACHED AND NEEDED TO BE REPLACED. THE VEHICLE WAS REPAIRED. THE MANUFACTURER WAS CONTACTED AND DID NOT ASSIST. THE WARRANTY FAILED TO COVER THE REPAIRS. THE FAILURE MILEAGE WAS 26,000.
VACUUM PUMP FAILED ON THE ENGINE CAUSING THE BRAKES BOOSTER TO FAIL INSTANTLY. LOST ALL BRAKE ASSIST AND HAD TO USE BOTH FEET WITH ALL THE PRESSURE I COULD MUSTER TO SAFELY STOP THE VEHICLE. VEHICLE IS OUT OF WARRANTY FOR ATTACHING PARTS, SEARCHED FOR PARTS. PARTS REQUIRED ARE VACUUM PUMP AND PUMP DRIVE COUPLING, COUPLER WAS SHEERED OFF CAUSING DAMAGE TO CAMSHAFT INTERNALLY. SEARCHED FOR PARTS CALL 5 DEALERS NATIONWIDE AND THEY ARE OUT OF STOCK, SEARCHED ALL OVER THE INTERNET. NO PARTS AVAILABLE IN THE WORLD. LOCAL FORD DEALER HAS 4 CARS IN SHOP WAITING ON PUMPS, PARTS WON'T ARRIVE FOR 30 DAYS. CALLED ANOTHER DEALER IN THE MIDWEST THAT SHOWED PARTS AVAILABILITY(6) ALL THOSE PUMPS ARE FOR ON-GOING REPAIRS IN SHOP AND NONE OF THEM ARE FOR SALE. THIS PUMP FAILURE IS DEADLY, DANGEROUS AND NOT BEING ADDRESS BY THE MANUFACTURER. PLUS EVEN TO REPAIR WITHIN 30 TO 45 DAYS I HAD TO USE A SALVAGE PART (I MAY HAVE BOUGHT THE ONLY ONE IN THE NATION) CALLED 12 SALVAGE YARDS AND THEY ARE OUT OF STOCK AS WELL. YOU CAN BE DRIVING ALONG AND THEN BAM. YOUR BRAKE ASSIST BOOST WILL BE GONE AND YOU DO NOT KNOW IT. LUCKILY I WAS ABLE TO GET THE VEHICLE SAFELY STOPPED. PART NUMBER IS BB5Z-2A451-C AND OTHER SIMILAR FORD VEHICLES AND EXPERIENCING THIS ISSUE WITH THE 2.0L ENGINE. THANK YOU.
TL* THE CONTACT OWNS A 2014 FORD ESCAPE. WHILE DRIVING 30 MPH, THE CONTACT HEARD AN ABNORMAL NOISE COMING FROM THE REAR OF THE VEHICLE. THERE WERE NO WARNING INDICATORS ILLUMINATED. THE VEHICLE WAS TAKEN TO SELLERS-SEXTON FORD LINCOLN MAZDA (LOCATED AT 341 VFW MEMORIAL DR, ST ROBERT, MO 65584, (573) 336-2000) WHERE IT WAS DIAGNOSED THAT THE BRAKES NEEDED TO BE REPLACED. THE VEHICLE WAS REPAIRED, BUT CONTINUED TO EXPERIENCE THE FAILURE. THE VEHICLE WAS DIAGNOSED AGAIN AND IT WAS DETERMINED THAT THE REAR DIFFERENTIAL NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOTIFIED. THE FAILURE MILEAGE WAS 58,000. THE VIN WAS NOT AVAILABLE.
TL* THE CONTACT OWNS A 2014 FORD ESCAPE. AFTER RESTARTING THE VEHICLE, "ENGINE OVERHEATING' DISPLAYED ON THE INSTRUMENT PANEL, ALTHOUGH THE ENGINE HAD NOT WARMED UP AND THE VEHICLE SPEED WOULD NOT EXCEED 5 MPH. THE VEHICLE WAS TOWED TO LONG LEWIS FORD (2091 ALABAMA 14, PRATVILLE, AL) TO BE DIAGNOSED, BUT THE CAUSE OF THE FAILURE WAS NOT DETERMINED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE CONTACT INDICATED THAT THE VEHICLE WAS PREVIOUSLY SERVICED PER NHTSA CAMPAIGN NUMBER: 17V209000(ENGINE); HOWEVER, THE FAILURE RECURRED. THE FAILURE MILEAGE WAS 72,999.
TRANSMISSION GOING OUT AFTER ONLY 77000, 5 YEAR OLD VEHICLE.. FOR SEVERAL YEARS THE VEHICLE WILL NOT ACCEL THE WAY IT IS SUPPOSED TO, NEARLY CAUSING OTHER CARS TO REAR END ME. WAS TOLD THIS IS NORMAL HOW THEY RUN; OTHER VEHICLES FROM FORD HAS THIS EXACT ISSUE FROM THE EXACT SAME EQUIPMENT, ,BUT THE ESCAPE WAS NOT ADDED TO THE LAWSUIT FOR SOME REASON; THIS NEEDS TO BE ADDED AND THEY NEED TO BE REPLACING OUR TRANSMISSIONS THAT ARE FAILING PREMATURELY UNDER THE LEMON LAW. IT IS NOT ACCEPTABLE THAT THIS MANY FORD ESCAPES ARE ALL HAVING FAULTY TRANSMISSIONS IN SUCH A SHORT LIFESPAN. IT IS NOW SLEEPING AND JERKING WITH THE 2ND AND 3RD GEAR. DEALERSHIP IT WILL BE GOING OUT IN AT ANYTIME AND WILL COST 7500 TO REPLACE.
MY CAR WAS OVERHEATING SO I TOOK IT INTO THE SHOP AND THEY SAID IT WAS THE THERMOSTAT SO I REPLACED THE THERMOSTAT AND IT'S STILL KEPT OVERHEATING SO I TOOK IT BACK IN THEY RAN A TEST IN THE HEADS WERE BLOWN SO THEY HAD TO REPLACE THE HEADS WELL FROM WHAT I UNDERSTAND THAT THIS IS A COMMON PROBLEM WITH MY YEAR OF VEHICLE AND THE FORD ESCAPES BECAUSE THERE WAS ANOTHER FORD ESCAPE WITH THE SAME ISSUE AND THEY HAD TO REPLACE THE HEADS ON IT I FEEL LIKE IT SHOULD BE RECALLED BECAUSE IT IS A COMMON PROBLEM AND I THINK FORD IS AWARE OF IT I DON'T HAVE THE MONEY TO REPLACE A HEAD ON MY VEHICLE IT'S A 2014 IT SHOULDN'T EVEN NEED THE HEADS REPLACED IT LOOK LIKE IT BELONGS TO
TL* THE CONTACT OWNS A 2014 FORD ESCAPE. WHILE DRIVING 45 MPH, THE VEHICLE DECELERATED AND WHITE SMOKE APPEARED FROM THE EXHAUST. THE CONTACT PULLED THE VEHICLE OVER UNTIL THE SMOKE SUBSIDED. WHEN THE CONTACT TURNED OFF THE VEHICLE, IT COULD NOT BE RESTARTED. THE VEHICLE WAS TAKEN TO BILL KAY FORD (14633 S CICEROS, MIDLOTHIAN, IL 60445, (708) 388-3000) WHERE IT WAS DIAGNOSED THAT A NEW ENGINE WAS NEEDED. THE DEALER STATED THAT THE WARRANTY WAS EXPIRED; THEREFORE, THEY DID NOT ASSIST. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS 78,000. THE VIN WAS UNKNOWN.
TL* THE CONTACT OWNS A 2014 FORD ESCAPE. THE CONTACT STATED WHILE DRIVING 50 MPH, WHEN HE NOTICED THE TEMPERATURE GAUGE INCREASE. THE CONTACT STATED NO WARNING LIGHTS WERE ILLUMINATED. THE CONTACT STATED HE HEARD AN ABNORMAL NOISE FROM THE ENGINE AND SAW SMOKE EXITING FROM THE HOOD. THE CONTACT PULLED THE VEHICLE ON THE SIDE OF THE ROAD AND LET THE ENGINE COOL FOR 15 MINUTES BEFORE CONTINUING DRIVING, BUT AFTER 20 MINUTES THE FAILURE OCCURRED AGAIN. THE VEHICLE WAS TAKEN TO LOCAL DEALER BOZEMAN FORD LINCOLN LOCATED AT 2900 N 19TH AVE, BOZEMAN, MT 59718, (406) 587-1221, WHERE HE WAS MADE AWARE OF THE FAILURE. THE CONTACT STATED THE DEALER SET UP AN APPOINTMENT FOR NHTSA CAMPAIGN NUMBER: 17V209000 (ENGINE AND ENGINE COOLING) REPAIRS WITH IN A WEEK. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED AS OF YET. THE MANUFACTURER HAD NOT BEEN INFORMED OF FAILURE. THE FAILURE MILEAGE WAS 112,000.
THIS VEHICLE SHOULD HAVE BEEN INCLUDED IN A 2017 SAFETY RECALL RELATED TO OVERHEATING AND COOLANT LEAKS, BUT IT WAS NOT. IN FEBRUARY 2019, IT OVERHEATED WITH LITTLE WARNING ON THE FREEWAY, BLOWING A HOLE IN THE MOTOR (AT 62K MILES). FORD REJECTED REQUEST FOR ASSISTANCE, SO REPAIR WAS DONE BY INDEPENDENT MECHANIC (MOTOR REPLACED). THREE MONTHS LATER, DURING FREEWAY DRIVE, MESSAGE APPEARED SEVERAL TIMES STATING POWER WAS BEING CUT TO KEEP ENGINE FROM OVERHEATING (NO INDICATION ENGINE ACTUALLY WAS OVERHEATING). ULTIMATELY, MESSAGE APPEARED WARNING TO PULL OFF THE ROAD IMMEDIATELY. OVERHEATED ENGINE COMPLETELY MELTED A BRACKET. MECHANIC IDENTIFIED A BURNT-OUT SENSOR BUT COULD NOT SAY WHY IT HAPPENED. I SECURED TWO DEALERSHIP DIAGNOSTICS. FIRST CONDUCTED COMPREHENSIVE DIAGNOSTIC AND CONCLUDED A WASTE GATE WAS STUCK OPEN; NO MENTION OF DAMAGED SENSOR. SECOND SAID THE DEGAS BOTTLE WAS CRACKED AND DECLINED TO PERFORM PRESSURE TEST; NO MENTION OF DAMAGED SENSOR OR WASTE GATE ISSUE. I CANNOT AFFORD ALL THESE RANDOM REPAIRS AND IN ANY CASE, DO NOT FEEL THIS CAR CAN BE PUT INTO A SAFE CONDITION FOR DRIVING.
I GOT IN MY CAR TO GO TO WORK AFTER IT HAD BEEN PARKED ALL NIGHT. I TURNED IT ON AND I INSTANTLY GOT THE MESSAGE "STEERING ASSIST FAULT SERVICE REQUIRED" I COULDN'T TURN THE WHEEL. I SHUT IT OFF AND TURNED IT BACK ON AND THE MESSAGE WAS GONE. I WAS ABLE TO DRIVE TO WORK HOWEVER I AM SCARED SOMETHING IS GOING TO GO OUT WHILE IM DRIVING!
HAD RECALL DONE AT DEALERSHIP TO PREVENT VEHICLE FIRE DUE TO WARPED HEADS ON ENGINE BECAUSE NO SENSOR TO TELL YOU LOW ON COOLANT. CAR HAS OVER 100,000 ON IT NEVER HAD A PROBLEM. NOW AFTER RECALL WORK IS DONE CAR IS SHUTTING DOWN IN TRAFFIC SAYING ENGINE OVERHEATING. BROUGHT TO FORD DEALERSHIP AND WAS TOLD THERE IS ALOT OF THESE COMING IN. WAS TOLD DEALERSHIP IS A MONTH BEHIND ON ENGINE WORK. DEALERSHIP HAD FOR 7 DAYS KEPT SAYING THEY WERE GOING TO LOOK AT IT TOMORROW TO DIAGNOSE. THEY WOULD CALL BACK AND SAY ANOTHER DAY. WHEN TO PICK UP AND THEY SAID NOT UNDER WARRANTY WOULD BE ALOT OF MONEY TO FIX. THIS IS MY DAUGHTERS CAR AND IT IS SHUTTING DOWN ON FREEWAYS AND SIDE ROADS. NOT GOOD. DANGEROUS. SOUNDS LIKE DEFECTIVE ENGINE
ATTEMPTED TO START MY VEHICLE AND PUSHED IGNITION BUTTON. ALL OF MY PANEL LIGHTS AND MONITOR STARTED GLITCHING AND FLASHING AND THEN EVERYTHING WENT BLACK. THE ENGINE DID NOT START. THERE WAS A RECALL BUT MY VEHICLE WAS NOT PART OF RECALL. I HAVE OWNED VEHICLE FOR 2 YEARS. I HAVE HAD A DRIVERS DOOR LOCK CYLINDER FALL OUT. I HAVE RUST IN SEVERAL LOCATIONS, INCLUDING HATCH AND PASSENGER INTERIOR SIDE OF DOOR.
REAR DRIVER DOOR LATCH WILL NOT LATCH CAUSING THE DOOR TO FLY OPEN WHEN DRIVING.
THE CENTER INSTRUMENT PANEL HAS STOPPED WORKING ON OUR 2014 FORD ESCAPE.THE VEHICLE FAILS TO COMPLY WITH THE REQUIREMENTS OF FEDERAL MOTOR VEHICLE SAFETY STANDARD (FMVSS) NUMBER 101, "CONTROL AND DISPLAYS. I HAVE CONTACTED FORD, ALTHOUGH THEY RECALLED SOME VEHICLES FOR THIS ISSUE, MY SPECIFIC VIN WAS NOT INCLUDED.
JUST OVER A YEAR AGO, SOME MONTHS AFTER THE VEHICLE WAS JUST PURCHASE FROM THE WINNIE FORD PREOWNED LOT, THE DOOR SUDDENLY OPENED WHILE WE WERE DRIVING. TURNS OUT THERE IS AN EXISTING RECALL FOR THIS VEHICLE PERTAINING TO PROBLEMATIC DOOR LATCHES. WE CONTACTED THE DEALER WE PURCHASED THE VEHICLE FROM ABOUT GETTING A FREE REPAIR DUE TO THE RECALL, BUT THE DEALER DIRECTED US TO CALL FORD INSTEAD. FORD TELLS US THAT THE RECALL ISSUE WAS ALREADY SUPPOSEDLY MADE AT SOME DEALERSHIP IN FLORIDA AND THAT WE WOULD NEED TO PAY A FULL PRICE TO REPAIR THEIR DEFECT, A PRICE THAT WE SIMPLY CANNOT AFFORD THE OWNER OF THE VEHICLE IS A RETIRED 70 YEAR OLD GETTING BY WITH SOCIAL SECURITY PAYMENTS). WE EVENTUALLY FIGURED OUT A WAY TO FORCE THE DOOR TO CLOSE, BUT TODAY (JULY 29, 2019) THE DOOR REOPENED ITSELF AGAIN, AND AFTER AN HOUR OF ATTEMPTS, THE DOOR REFUSES TO SHUT. THIS VEHICLE IS USED BY SEVERAL FAMILY MEMBERS TO GET TO SCHOOL, WORK, STORES, ETC. AS SUCH, THIS IS A MAJOR SAFETY AND SECURITY RISK FOR US AND OUR VEHICLE- THE NY TIMES REPORTED THAT THIS INCIDENT ONCE LED TO A CRASH WITH THREE INCIDENTS. I HAVE BEEN COMPELLED TO SUBMIT THIS COMPLAINT TO THE NHSTA BECAUSE FORD AND THE DEALERSHIP(S) ARE REFUSING TO TAKE ANY ACCOUNTABILITY REGARDING FIXING THEIR DEFECT (SINCE THEIR SUPPOSED INITIAL 'REPAIR' CLEARLY DID NOT WORK), AND I REQUEST THAT SOMEONE AT THE NHSTA INVESTIGATE THIS URGENT SAFETY MATTER. I WILL CONTINUE TO CONTACT THE DEALERSHIP AND FORD TO ENSURE THAT THEY PROPERLY REPAIR THEIR RECALLED DEFECT.
WHILE IN MOTION I LOST ALL FORWARD GEARS IN THE TRANSMISSION RESULTING IN ME NOT BEING ABLE TO MOVE IN HEAVY TRAFFIC.
MY FORD GAVE OFF EXHAUST SMELL FROM TIME TO TIME AND OCCASIONALLY THE ENGINE LIGHT MAY COME ON. BUT DEALERSHIP DID NOT FIND ANY PROBLEMS RECENTLY, THE ENGINE LIGHT CAME ON AND I DROVE MY CARD TO THE NEAREST FORDS DEALERSHIP BUT, NEEDED TO SCHEDULE AN APPOINTMENT. ADVISED COULD DRIVE HOME IF NO UNUSUAL SOUNDS. ENGINE LIGHT WENT OFF BEFORE APPOINTMENT, SO I CANCELED. 2-3 WEEKS LATER ENGINE LIGHT, CAME BACK ON WITH SMELL OF FUMES. I SCHEDULED AN APPOINTMENT. THE DAY OF THE APPOINTMENT, I STARTED THE CAR AND COOLANT LIGHT ALSO CAME ON AT START WITH THE SMELL OF FUMES. FEELING UNEASY DRIVING THE CAR, I HAD 2014 FORD ESCAPE TOWED TO THE DEALERSHIP THAT I FREQUENT AND DESCRIBE ENGINE LIGHT AND COOLANT LIGHT CAME ON DURING START, WITH A LOUD HUMMING NOISE. SINCE I HAD ALREADY SCHEDULED TO GET THE WORKS SYNTHETIC OIL CHANGE AND VEHICLE MAINTENANCE ON THE SAME DAY, I ALSO REQUESTED DIAGNOSTIC TESTING. THE CAR WAS KEPT OVERNIGHT. THERE IS ONLY 47746 MILES ON THE VEHICLE AND TOO MANY ISSUES. I WAS ADVISED THE CAR HAD MISFIRED CODES AND OVERHEAT CODES. PRESSURED TESTED COOLANT PULLED THE SPARK PLUG, FOUND COOLANT IN A CYLINDER. THE CAR NEEDS A HEAD GASKET. CAR SMOKED DURING COLD START AND EXHAUST SMELLS LIKE COOLANT. MY CAR WAS PREVIOUSLY RECALLED FOR A DOOR HATCH AND OVERHEATING.. I HAVE TAKEN THE CAR TO THE DEALERSHIP SEVERAL TIMES BEFORE FOR ENGINE LIGHT, BUT, VEHICLE CHECK-UP ALWAYS SEEMS TO RESOLVE THE ISSUE. ON ONE OCCASION, REQUESTED OIL CHANGE AND VEHICLE INSPECTION, WHEN ALMOST A QUARTER OF A MILE FROM HOME ALL OF THE DASHBOARD LIGHTS CAME ON. HAD THE CAR TOWED BACK TO THE DEALERSHIP, THE ISSUE SEEMED TO BE RESOLVED.
IN THE 2013-2014 ESCAPE, AWD, THERE IS A KNOWN FAILING PART AND THEY HAVE A SERVICE ADVISORY, SSM 46965, TO ADDRESS THIS BUT WILL NOT ISSUE A RECALL. MANY HAVE FAILED, INCLUDING OURS, JUST OUT OF WARRANTY, AND THEY GET TO CHARGE US $800 TO REPAIR. THIS FAILING PART IS THE "VISCOUS COUPLER" OR CLUTCH IN THE RDU OR REAR DIFFERENTIAL. IT IS A 1.5 HOUR REPAIR JOB THAT THEY CHARGE 3 HOURS LABOR TO DO. WHEN IT FAILS, YOU GET VERY LOUD POPS AND GRINDING NOISES FROM THE REAR END WHEN TURNING TIGHT TURNS IN A PARKING LOT. IF NEGLECTED, IT WILL EVENTUALLY FAIL COMPLETELY. THIS HAS BEEN A KNOWN PROBLEM SINCE 2013 AND FORD CONTINUES TO MILK PROFITS OFF IT TO THIS DAY. I BELIEVE WE SHOULD BE RE-EMBURSED FOR THE REPAIRS.
TL* THE CONTACT OWNS A 2014 FORD ESCAPE. AFTER STARTING THE VEHICLE, THE CONTACT NOTICED THAT THE ENGINE WAS IDLING ROUGHLY, THE CHECK ENGINE INDICATOR ILLUMINATED, AND WHITE SMOKE WAS COMING FROM THE EXHAUST. THE VEHICLE WAS TAKEN TO KEY FORD (422 US-1, YORK, MAINE) WHERE IT WAS DIAGNOSED THAT THE HEAD GASKET WAS FAULTY AND DAMAGED THE ENGINE. THE ENGINE NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE CONTACT INDICATED THAT THE VEHICLE WAS PREVIOUSLY SERVICED PER NHTSA CAMPAIGN NUMBER: 17V209000 (ENGINE AND ENGINE COOLING). THE MANUFACTURER WAS NOTIFIED, BUT NO ASSISTANCE WAS OFFERED. THE FAILURE MILEAGE WAS 118,000.
TL* THE CONTACT OWNS A 2014 FORD ESCAPE. WHILE DRIVING 65 MPH, THE TEMPERATURE GAUGE INCREASED TO HIGH IN A SHORT AMOUNT OF TIME. THE CONTACT STATED THAT AN UNKNOWN MESSAGE APPEARED ON THE INSTRUMENT PANEL WHEN THE FAILURE OCCURRED. THE CONTACT ASSOCIATED THE FAILURE WITH NHTSA CAMPAIGN NUMBER: 17V209000 (ENGINE AND ENGINE COOLING). THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC WHO DIAGNOSED THAT THE COOLANT TEMPERATE SENSOR FAILED. THE CONTACT STATED THAT THE VEHICLE WAS REPAIRED, BUT THE FAILURE CONTINUED. THE CONTACT CALLED LITHIA FORD LINCOLN OF ROSEBURG (LOCATED AT 1650 NE STEPHENS ST, ROSEBURG, OR 97470, (541) 537-4643) TO NOTIFY THEM OF THE FAILURE. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED. THE FAILURE MILEAGE WAS 104,000.
TL* THE CONTACT OWNS A 2014 FORD ESCAPE. WHILE THE CONTACT'S SPOUSE WAS ACCELERATING AT APPROXIMATELY 5 MPH FROM A STOP, THE TRANSMISSION SLIPPED WITHOUT WARNING. IN ADDITION, THE SERVICE TRANSMISSION WARNING INDICATOR ILLUMINATED. THE VEHICLE WAS INITIALLY TOWED TO GIRARD FORD (LOCATED AT 450 W THAMES ST, NORWICH, CT 06360, (860) 889-2601). HOWEVER, DUE TO THE COST TO REPLACE THE TRANSMISSION, THE VEHICLE WAS TOWED TO AN INDEPENDENT MECHANIC TO BE REPAIRED. THE VEHICLE WAS STILL NOT REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 82,000. PIIR = Y.
UPON BEGINNING. TO MOVE FORWARD (PULLING INTO TRAFFIC) THE ENGINE WILL SOMETIMES STALL(CUT OFF) . OTHER TIMES IT WILL BEGIN TO RUN VERY ROUGH SOMETIMES CAUSING ITHE ENGINE TO STALL. ALTHOUGH THIS VEHICLE DOES NOT SEEM TO BE PART OF RECALL # 14S30 OR #14S20 THE CONDITIONS ARE VERY SIMILAR TO THESE REPORTS.
GET A "ENGINE FAULT SERVICE NOW" NOTIFICATION ON DASH WHEN I START THE CAR - IF I DRIVE WITH THAT NOTICE UP ON THE DASH MY CAR SPUTTERS. HAD IT RAN THROUGH THE COMPUTER AND IT LINES UP EXACTLY WITH RECALL: NHTSA CAMPAIGN ID NUMBER 14V495000. BUT, MY VIN IS NOT COVERED.
TL* THE CONTACT OWNS A 2014 FORD ESCAPE. THE CONTACT STATED THAT THE MOTOR BLOCK CRACKED. DEWEY FORD (3055 SE DELAWARE AVE, ANKENY, IA 50021, (515) 963-9575) CONFIRMED THAT THE MOTOR BLOCK WAS CRACKED AND ADMITTED THAT THE 1.6 LITER MOTORS HAVE HAD MANY ISSUES WITH THE BLOCKS CRACKING. THE MANUFACTURER STATED THAT THERE WAS NO RECALL; THEREFORE, THEY COULD NOT ASSIST WITH THE REPAIRS. THE MANUFACTURER REFERRED THE CONTACT TO NHTSA. THE FAILURE MILEAGE WAS 80,000. THE VIN WAS UNKNOWN.
AT 85,000 MILES, I GET A CHECK ENGINE LIGHT UPON START UP AND IT SPUTTERS. IT GOES ON AND OFF AS I AM DRIVING. I BRING IT TO THE DEALERSHIP, AND THEY TELL ME IT'S THE #3 COIL AND CHANGE THAT AND GIVE ME A NEW SET OF SPARK PLUGS. PROBLEM IS, THEY SAID THE WARRANTY WAS ONLY GOOD FOR A TOTAL OF 60,000 MILES. I HAVE NO WARRANTY. THE COST IS $350. FINE, I PAID IT, TOOK IT HOME AND START LOOKING FOR ANOTHER FORD BECAUSE I NEED ONE WITH A WARRANTY. I LOOK THROUGH MY ORIGINAL PAPERWORK AND THE FINE PRINT SAYS THE EXPIRATION IS THE TOTAL OF 60,000 NOT AN ADDITIONAL. MY BAD FOR TRUSTING WHAT THE F&I PERSON TOLD ME INSTEAD OF READING THE CONTRACT. WE GO ON VACATION, LEAVE THE ESCAPE HOME AND FIRST DAY BACK AT WORK THE ENGINE LIGHT COMES ON, PLUS A NEW LIGHT WHILE I AM DRIVING TELLING ME THE ENGINE COOLANT IS LOW AND TO SERVICE IT SOON. I CALL MY SERVICE ADVISER, HE ASKED IF THE TEMPERATURE IS HIGH AND IT WAS NOT. HE SAID TO DRIVE IT TO THEM, AND THEY WILL LOOK AT IT. I GET A CALL LATER THAT DAY SAYING THAT THE ENGINE BLOCK IS CRACKED, AND I NEED $5,300 TO GET A NEW BLOCK OR $6,500 TO GET A NEW ENGINE. HE ALSO EXPLAINED THAT THE 1.9L TURBO ESCAPES ARE EXPERIENCING A LOT OF ISSUES AND HE HAS 2 AT THE DEALERSHIP RIGHT NOW WITH THE SAME PROBLEM.
I PURCHASED MY 2014 FORD ESCAPE ECOBOOST BRAND NEW, SOLE OWNER. I HAVE BEEN HAVING ISSUES WITH LOSING COOLANT FOR APPROX 2 YEARS AND TAKING IT BACK AND FORTH TO THE FORD DEALER. THE DEALER RAN MULTIPLE TESTS ON MULTIPLE OCCASIONS AND FOUND NOTHING, EVEN CALLING IT "ONE OF THOSE FORD MYSTERIES". TODAY, 7/18/19 ON THE WAY TO WORK, MY SUV LOST THE ABILITY TO ACCELERATE. I WAS STOPPED AT A TRAFFIC LIGHT AND WHEN THE LIGHT CHANGED AND I HIT THE GAS, MY SUV BARELY MOVED. AFTER APPROX 10 SECS, MY SUV JERKED AND ACCELERATED TO AN ALMOST NORMAL SPEED. THAT LASTED ONLY FOR A FEW SECONDS, WHEN IT STARTED TO BARELY MOVE AGAIN. I WAS ABLE TO DRIVE SLOWLY TO THE SIDE OF THE ROAD, OUT OF TRAFFIC. THERE I WAITED FOR A TOW TRUCK, WHO TOOK THE SUV TO THE FORD DEALER. I HAVE GOTTEN ALL MY MAINTENANCE AND OIL CHANGES DONE AT THE FORD DEALER SINCE I PURCHASED THE CAR, SO OF COURSE I'M SHOCKED TO HEAR THAT AFTER ONLY 77,000 MILES, I HAVE A TRANSMISSION FAILURE. I'M EVEN MORE SHOCKED TO FIND ENDLESS COMPLAINTS ONLINE ABOUT THE SAME ISSUES AND FORD HAS DONE NOTHING. I OWNED MY PREVIOUS CAR FOR 13 YEARS, WITH NO MAJOR ISSUES. IT WAS STILL RUNNING WHEN I PURCHASED MY FORD ESCSPE. I CAN'T AFFORD TO PAY THOUSANDS OF DOLLARS TO FIX A MAJOR ISSUE THAT SHOULDN'T HAVE FAILED WITHIN 5 YEARS. THIS IS SAD AND FORD SHOULD BE ASHAMED THAT THEY ARE STEALING, BY PUTTING OUT SUCH A POOR PRODUCT TO THE WORKING CLASS PEOPLE AND REFUSING TO TAKE ACCOUNTABILITY.
MY CAR IS THROWING P0303 CODE CYLINDER 3 MISFIRE AND ALSO LOOSING ENGINE COOLANT. CAR HAS GONE INTO LIMP MODE. THERE WAS A RECALL BUT IT DIDN'T FIX THE ISSUE. THERE ARE SEVERAL FORUMS WITH MANY PEOPLE HAVING THE SAME PROBLEM WITH MECHANICS TELLING THEM THAT ITS A HEAD GASKET ISSUE AND THEY NEED A NEW ENGINE. MY CAR HAS 109,000 MILES. WE REPLACED THE SPARK PLUGS AND SWITCHED THE COILS TO SEE IF THE MISFIRE WOULD SWITCH AND IT HASN'T. WE HAVE DRAINED AND REFILLED THE COOLANT AND IT IS STILL LOOSING BUT NO VISIBLE LEAKS. CAR SOMETIMES STARTS ROUGH.
PAINT ON THE LIFT GATE NEAR THE LICENSE PLATE BUBBLED UP AND FLAKED OFF EXPOSING BARE ALUMINUM. MY FORD DEALER SAYS IT'S NOT COVERED UNDER WARRANTY. THIS IS A WIDESPREAD PROBLEM KNOWN BY FORD
WHILE DRIVING TO WORK THE CAR LOST POWER SUDDENLY. THE CAR THEN SUDDENLY ACCELERATED ON ITS OWN AND LOST POWER. THE CAR BECAME IMMOBILE AFTER JUST A FEW MINUTES OF THE INITIAL PROBLEM THE CAR WAS STUCK ON THE ROAD UNTIL HELP COULD ARRIVE TO LOVE IT OFF THE ROAD WHERE IT CAME TO A STOP. THE CAR WAS ON A COUNTY ROAD, IN MOTION, WITH NO PRE INDICATION OF ISSUE. THE CARS TRANSMISSION IS BELIEVED BAD FROM THIS EVENT AND THE CAR CAN NOT BE DRIVEN OR MOVED UNDER ITS OWN POWER.
THIS HAS BEEN HAPPENING FOR A FEW YEARS NOW-NORMALLY I CAN TURN VEHICLE OFF AND THEN ON AGAIN AND THE ELECTRIC POWER STEERING ASSIST FAULT ERROR WILL GO AWAY. NOW THIS ERROR DOESN'T GO AWAY AND THERE IS NO POWER STEERING. WHEN THIS FIRST STARTED TO HAPPEN IT WAS TAKEN TO THE FORD DEALER AND THEY SAID IT WAS NOT AN ISSUE, IF I GO ONLINE I SEE NUMEROUS PEOPLE WITH THIS SAME ISSUE WITH LITTLE RESULTS FROM FORD. I AM SO DISAPPOINTED IN FORD FOR NOT TAKING RESPONSIBILITY. NOT SURE WHAT I WILL DO THE GARAGE IS GOING TO TRY TO RESET THE ELECTRICAL SYSTEM, THEY SAID 50/50 CHANCE IT WILL WORK.
COOLANT ISSUES SIMILAR TO THOSE INCLUDED IN THE PART 573 SAFETY RECALL 17V-209, THOUGH MY VEHICLE WAS MANUFACTURED A FEW WEEKS LATER AND NOT INCLUDED IN THAT RECALL, AS WELL AS ELECTRICAL ISSUES THAT WERE SIMILAR TO OTHER RECALLS THAT DIDN'T INCLUDE MY VIN. IN JUNE 2019, IT STARTED WITH THE VEHICLE NOT TURNING ON OR SHIFTING OUT OF PARK INTERMITTENTLY.. WORK WAS PERFORMED AND THEN A WEEK LATER P0303 CYLINDER MISFIRE.. AGAIN WORK WAS COMPLETED, THE CODE CAME BACK, AND NOW FORD IS RECOMMENDING REPLACING THE ENGINE BUT WILL NOT COVER THE COSTS DUE TO BEING 5 YEARS AND IN EXCESS OF 60K MILES. TOOK FOR 2ND OPINION AND RAN OUT OF COOLANT AND OVERHEATED LESS THAN 5 MILES AWAY FROM FORD DEALERSHIP, EVEN THOUGH THEY JUST REPLACED THE COOLANT OVERFLOW TANK AND FILLED IT.. CONTINUES NEED COOLANT EVERY FEW MILES. SEEMS CRAZY THAT A VEHICLE THAT STAYED ON TOP OF ROUTINE MAINTENANCE AND HAS NOT BEEN INVOLVED IN AN ACCIDENT OR EXCESSIVE CONDITIONS WOULD NEED A NEW ENGINE AT LESS THAN 94K MILES AND IS THE CONSUMER'S RESPONSIBILITY TO FOOT THE BILL. I'VE ALREADY SPENT ALMOST $3K ON THIS ISSUE AND FORD VERBALLY TOLD ME JUST THE ENGINE WOULD BE AROUND $7-8K WITHOUT LABOR. THEY ALSO HAD THEIR SALES DEPARTMENT CALL ME AND OFFER TO "TAKE A COUPLE HUNDRED OFF A NEW VEHICLE" FOR MY CURRENT ONE. VERY DISHEARTENING TO HEAR THAT WHEN I'VE TAKEN CARE OF THE VEHICLE AS THE SOLE OWNER, LESS A FEW RECOMMENDED TIRE ROTATIONS.
WHEN YOU FOLD THE REAR SEATS FORWARD ON THIS VEHICLE THE SEAT BELT BUCKLES CAN FALL BELOW THE SEATS, THEN WHEN YOU RAISE THE SEATS BACK UP THE SEAT BELT BUCKLES STAY BELOW THE SEATS AND THE PLASTIC RECEIVER ENDS GET CRUSHED AND ARE UNUSABLE. WE CURRENTLY HAVE ONE REAR SEAT BELT BUCKLE THAT IS STUCK UNDER THE SEAT AND IT CANNOT BE ACCESSED WITHOUT UNBOLTING THE SEAT. I WAS ABLE TO PULL ANOTHER BUCKLE UP FROM BELOW THE SEAT BUT THE BUCKLE IS BENT AND UNUSABLE. THIS HAPPENS WHILE THE VEHICLE IS STATIONARY.
TL* THE CONTACT OWNS A 2014 FORD ESCAPE. THE CONTACT STATED THAT THE REAR CAMERA WENT BLACK OR DISPLAYED IMAGES BACKWARDS. THE CONTACT CALLED TOWN AND COUNTRY FORD OF NASHVILLE (LOCATED AT 101 ANDERSON LN, MADISON, TN 37115, (615) 865-1280) AND WAS INFORMED THAT THE REAR CAMERA NEEDED TO BE REPLACED. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED. THE FAILURE MILEAGE WAS 20,000.
2014 FORD ESCAPE. CONSUMER WRITES IN REGARDS TO LOSS OF POWER WHILE DRIVING VEHICLE. *LD THE CONSUMER STATED THE VEHICLE SUDDENLY REVVED UP THEN LOST POWER. THE VEHICLE WAS TAKEN TO THE DEALER. THE DEALER ADVISED THE TRANSMISSION NEEDED TO BE REPLACED.*JS
10/16/18 AT 94201 MILES: VEHICLE HAD COOLENT SYSTEM RECALL DONE. 11/19/18 AT 96375 MILES: VEHICLE WOULD NOT START. IT COMPLETELY SHUT DOWN DUE TO LOW COOLENT/ OVER HEATING CODES. HAD TO BE TOWED TO DEALERSHIP. 12/6/18 AT 97874 MILES: VEHICLE HAD POWER REDUCED TO APPROX 15 MILES PER HOUR. TAKEN TO DEALERSHIP AGAIN WITH LOW COOLENT CODES. 06/04/19 AT 107000 MILES: CHECK ENGINE LIGHT CAME ON. OWNER ADDED COOLENT PRIOR TO TAKING BACK TO DEALERSHIP. DEALERSHIP DID CAMERA DIAGNOSIS OF COOLENT IN THE PISTONS. UPON TAKING ENGINE APART FOUND A DEFECTIVE SCRATCH LINE THAT CROSSES OVER THE PISTON TO THE COOLENT PACK. FORD CLAIMING IT IS NOT COVERED BY RECALL, THEREFORE NOT COVERED AT ALL..
THE MULTI-FUNCTION DISPLAY IN MY INSTRUMENT PANEL WENT BLANK. AS A RESULT THE WARNING CHIMES, MESSAGES AND WARNING LIGHTS ARE NON-FUNCTIONAL. I AM NOT WARNED OF SAFETY ISSUES SUCH AS LOW TIRE PRESSURE OR DISABLED AIRBAGS. THIS IS ALSO THE ONLY PLACE ON THE CAR WHERE THE MILEAGE IS SHOWN SO I DON'T EVEN KNOW MY MILEAGE!
WHEN IDLING THE VEHICLE SHAKES REALLY BAD. GOING DOWN THE ROAD EVERYTHING IS FINE. AS SOON AS YOU STOP IT STARTS SHAKING AGAIN. IT DOESN'T MATTER IF THE AC IS ON OR OFF. OCCASIONALLY THERE IS HESITATION WHEN GIVING IT GAS AND TRYING TO MOVE. SOMETIMES IT WON'T GO FROM REVERSE TO DRIVE SMOOTHLY.
THE INSTRUMENT CLUSTER IS INOPERATIVE THE SCREEN IS COMPLETELY BLANK. I AM CONCERNED THE DRIVER OF MAY NOT BE WARNED OF SAFETY RELATED ISSUES SUCH AS LOW TIRE PRESSURES OR DISABLED AIR BAGS, INCREASING THE RISK OF PERSONAL INJURY OR A CRASH
THE INSTRUMENT CLUSTER IS INOPERATIVE THE SCREEN IS COMPLETELY BLANK I AM CONCERNED THE DRIVER OF MAY NOT BE WARNED OF SAFETY RELATED ISSUES SUCH AS LOW TIRE PRESSURES OR DISABLED AIR BAG, INCREASING THE RISK OF PERSONAL INJURY OR A CRASH
TRANSMISSION FAULT SERVICE NOW LIGHT HAS CAME ON. THE CAR NO LONGER SHIFTS GEARS WHILE DRIVING. PREVIOUSLY, THE CAR WOULD SHIFT VERY HARD, ROCKING THE VEHICLE WHILE DRIVING, STALLING, THEN GOING BACK TO ACCELERATION.
MY 2014 FORD ESCAPE WAS EFFECTED BY A RECALL ISSUE IN NOVEMBER 2018, THE ENGINE OVERHEATS CAUSING THE COOLANT CONTAINER TO CRACK AND LEAK. I PAID $175 TO REPLACE THE COOLANT CONTAINER IN JUNE 2018. HOWEVER IN NOVEMBER 2018 MY CAR COMPLETELY TURNED OFF WHILE DRIVING ON BUSY CITY STREET AT STOP LIGHT AND SMOKE STARTED COMING IN THROUGH THE VENTS AND THE ENGINE CAUGHT ON FIRE. WE NEVER RECEIVED NOTICE OF A RECALL UNTIL AFTER THIS INCIDENT OCCURED. AFTER 30 DAYS FORD FINALLY ACCEPTED RESPONSIBILITY AND PAID $9500 TO REPLACE THE DAMAGE. THE VEHICLE PROBABLY SHOULD HAVE BEEN TOTALLED. THE DAY I GOT IT BACK FROM THE DEALERSHIP I HAD NOTICED A CHANGE IN THE TRANSMISSION. I MADE THE DEALERSHIP AWARE BUT THEY SAID THEY DIDN'T NOTICE A DIFFERENCE. MY TRANSMISSION COMPLETELY DIED 4 MONTHS LATER WHILE DRIVING AND I HAVE BEEN TRYING TO GET AHOLD OF SOMEONE FROM FORD CORPORATION SINCE, IT HAS BEEN WAITING AT A DIFFERENT FORD DEALERSHIP FOR A MONTH AND A HALF AGO. TODAY WE FINALLY RECEIVED A CALL FROM THE FORD GOODWILL DEPARTMENT OFFERING $1200 OFF THE TOTAL COST OF OVER $5200. UNFORTUNATELY WE CANNOT AFFORD THE $4000 AND THEY WILL NOT PAY ANYTHING OF WE DECIDE TO HAD A USED TRANSMISSION PUT IN. THEY WILL NOT GIVE US A PHONE NUMBER OR EMAIL TO FORD LEGAL JUST A FAX. SOMEONE DID TELL US ON FRIDAY THEY WERE TRANSFERRING OUR CASE TO LEGAL AND WOULD CALL THE DEALERSHIP AND US ON MONDAY BUT THEY DID NOT AND THE PERSON I TALKED TO TODAY SAYS THERE IS NO RECORD OF US SPEAKING TO ANYONE FRIDAY OR ANYTHING BEING TRANSFERRED TO LEGAL. IT HAS BEEN IMPOSSIBLE TO GET ANY INFORMATION FROM ANYONE AND WE ARE UNSURE WHAT WE SHOULD DO. I HAVE A WARRANTY FROM THE WORK DONE IN NOVEMBER REGARDING THE RECALL ISSUE BUT FORD IS SAYING THIS IS UNRELATED AND WILL NOT BE COVERED, BUT ALSO WILL NOT TEAR APART THE TRANSMISSION TO DETERMINE THE ACTUAL CAUSE DUE TO THE LABOR COST UNLESS WE PAY FOR THAT AS WELL.
VEHICLE WILL STOP RUNNING WHILE IN MOTION WITHOUT WARNING. ALSO GIVES OFF HEAVY EXHAUST SMELL. THERE IS ONLY 100K MILES ON IT. IT IS DUE TO A COOLANT LEAK INTO THE CYLINDER 3 CAUSING A GASKET TO BLOW (SEE ATTACHMENT FOR INVOICE AND DETAILS). WE WERE TOLD BY THE CAR SHOP THAT THIS HAS HAPPENED TO AT LEAST 5 OTHER FORD ESCAPE OWNERS (WE AREN'T IN A HEAVILY POPULATED AREA, SO THIS IS SIGNIFICANT). CAR IS NOT SAFE TO DRIVE DUE TO HIGH RISK OF BECOMING STRANDED, WHICH IS NOT SAFE DUE TO TRAFFIC, CHILDREN ON BOARD, HOT WEATHER, AND SO ON.
VEHICLE IN MOTION HAS A HARD TIME SHIFTING GEARS
THE TRANSMISSION WENT OUT THE FIRST FEW WEEKS I HAD THE VEHICLE. THEN THE REARVIEW CAMERA WENT OUT NOW MY RADIO HAS GONE OUT THE BACK WINDSHIELD DOESN'T WORK. IT HAS BEEN ONE THING AFTER ANOTHER AND I HAVEN'T HAD THE VEHICLE A YEAR. SOME OF THE THING HAPPENED IN MOTION AND IN PARK. MOSTLY IN MOTION.
INTERMITTENTLY WHEN YOU START YOUR VEHICLE, THE INSTRUMENT CLUSTER GAUGES AND INFORMATION DISPLAY MAY BE INOPERATIVE. IN ADDITION, ALL WARNING LAMPS AND INDICATORS, AND AUDIBLE WARNINGS MAY ALSO NOT FUNCTION. INTERMITTENT STALLING, AND INCREASES OF SPEED WITHOUT USER INTERFERENCE
WHILE DRIVING THROUGH THE CITY MY CAR OVERHEATED TO THE POINT WHERE THE ENGINE SHUT DOWN IT BROKE DOWN. IT ALL HAPPENED WITHIN 5-10 SECONDS.. I NEVER HAD OVERHEATING ISSUES WITH MY CAR. I HAD IT SERVICED WITH FORD FOR AN OIL CHANGE AND THEY TOPPED OFF MY FLUIDS A WEEK PRIOR THIS ACCIDENT. LUCKILY MY CAR BROKE DOWN NOT TOO FAR AWAY FROM THE DEALERSHIP SO I WAS ABLE TO GET TO THE DEALERSHIP SERVICE QUICK. AFTER 2 DAYS LATER THE DEALERSHIP CALLED ME AND TOLD ME THEY WOULD NEED TO INSTALL A COOLANT LEVEL SENSOR SYSTEM KIT AND IT WOULD COST ME $1300 PLUS TAX. THAT HAPPENED ON FRIDAY AND I NEEDED A WEEKEND TO THINK ABOUT IT. OVER THE WEEKEND I FOUND OUT THAT FORD ESCAPE HAS A RECALL FOR THIS EXACT ISSUE BUT MY VIN NUMBER IS NOT REFLECTING THAT. UPON MORE RESEARCH ABOUT MY VEHICLE I FOUND OUT THAT IT WAS ASSEMBLED IN THE FACTORY AND ON THE DATE THAT THE RECALL STATES IT. THE RECALL NUMBER FOR THIS ISSUE IS 17S09. MY LOCAL FORD IN NORTH CHARLESTON , SC SAYS THAT THIS CAR SHOULD HAVE BEEN RECALLED FOR THIS ISSUE BECAUSE MY CAR WAS MISSING THE SENSOR THAT WOULD HAVE ALARMED ME IF MY CAR WAS OVERHEATING DAYS OR WEEKS BEFORE.
TAKATA RECALL-2014 FORD ESCAPE TRANSMISSION STOPPED WORKING WHILE DRIVING ON HIGHWAY. NO LIGHTS NO NOTICE INSTANT FAILURE. GET ALL REGULAR OIL CHANGES AND MAINTENANCE
VEHICLE IS OVERHEATING. COOLANT LEVEL STAYS LOW EVEN AFTER REFILLING. NO VISIBLE LEAKS.
AROUND 60,000 MILES MY VEHICLE BEGAN TO EXPERIENCE INTERMITTENT INSTRUMENT PANEL FAILURES DURING WHICH ALL GAUGES INCLUDING GAS, TEMPERATURE, AND SPEEDOMETER, FAIL TO LIGHT UP OR MOVE AND NONE OF THE WARNING LIGHTS (IE: SERVICE ENGINE, LOW FUEL, ETC) ARE ABLE TO LIGHT UP AS THE WHOLE DISPLAY IS SHUT DOWN. THIS ALSO FREQUENTLY IMPACTS MY TOUCH SCREEN DISPLAY, STEREO, AND A/C/HEAT, AS NOTHING WILL TURN ON, LIGHT UP, OR WORK. THE ISSUE BEGAN A FEW RANDOM TIMES WHEN I FIRST STARTED MY VEHICLE AROUND 6/12/19, BUT EVERYTHING WOULD RESOLVE ITSELF WITHIN 1-2 MINUTES OF DRIVING. WITHIN A FEW WEEKS, THE ISSUE STARTED OCCURRING MORE FREQUENTLY AND NOW THE INSTRUMENT PANEL WILL SOMETIMES SHUT OFF WHILE DRIVING STRAIGHT, TURNING, ETC. I AM STILL ABLE TO DRIVE THE VEHICLE WITH NO ISSUES, FOR NOW, BUT I AM UNABLE TO SEE IMPORTANT SAFETY FEATURES SUCH AS THE SPEEDOMETER OR WARNING LIGHTS.
JUST GOT IN ONE DAY AND THE LED PANEL WAS A WHITE SCREEN, COULD SEE ANY INFORMATION WHATSOEVER 15C03 ' REPROGRAM INSTRUMENT PANEL CLUSTER ' 2014-2015 FORD ESCAPE FORD MOTOR COMPANY (FORD) IS RECALLING CERTAIN MODEL YEAR 2014-2015 FORD ESCAPE VEHICLES MANUFACTURED MAY 19, 2014, TO FEBRUARY 6, 2015, AND TRANSIT CONNECT VEHICLES MANUFACTURED MAY 11, 2014, TO JULY 2, 2015. DUE TO A SOFTWARE INCOMPATIBILITY ISSUE, THE INSTRUMENT PANEL CLUSTER BE INOPERATIVE INCLUDING A BLANK MULTIPLE FUNCTIONAL DISPLAY (MFD), AND NON-FUNCTIONAL WARNING CHIMES, MESSAGES AND WARNING LIGHTS. SPECIFIC WARNING CHIMES, MESSAGES AND WARNING LIGHTS. AS SUCH, THESE VEHICLES FAIL TO COMPLY WITH THE REQUIREMENTS OF FEDERAL MOTOR VEHICLE SAFETY STANDARD (FMVSS) NUMBER 101, 'CONTROL AND DISPLAYS.' CONSEQUENCE: IF THE INSTRUMENT CLUSTER IS INOPERATIVE, THE DRIVER OF MAY NOT BE WARNED OF SAFETY RELATED ISSUES SUCH AS LOW TIRE PRESSURES OR DISABLED AIR BAGS, INCREASING THE RISK OF PERSONAL INJURY OR A CRASH
I WAS DRIVING ON THE FREEWAY GOING NORTH. I ALREADY SAT IN BACKED UP TRAFFIC FOR 1 1/2 HOURS WITH NO ISSUES FROM MY FORD ESCAPE. I PUT MY BLINKER ON AND GOT INTO THE RIGHT MIDDLE LANE. I WAS GOING MAYBE 15 MPH AND MY CAR JUST DIED. NO WARNING, NO PUTTERING, NO SIGN OF DISTRESS AT ALL. I PUT MY HAZARD LIGHTS ON AND PUT IT IN PARK SO I COULD TAKE THE KEY OUT AND TRY AND RESTART THE CAR. IT WOULDN'T TURN OVER OR ANYTHING. MY DASH BOARD LIGHTS WERE ALL TURNING ON BUT ABSOLUTELY NOT A SOUND FROM THE ENGINE OR ANYTHING. I WAS STUCK IN THE MIDDLE LANE OF THE FREEWAY LATE AT NIGHT. I HAD TO CALL STATE PATROL BECAUSE IT WAS AN EMERGENCY. I COULDN'T TAKE MY CAR OUT OF PARK SO I HAD TO SIT THERE AND WAIT FOR STATE PATROL AND A TOW TRUCK. I WAS THERE FOR ALMOST AN HOUR. I WAS HONKED AT, FLIPPED OFF, AND EVEN THREATENED. WORST EXPERIENCE ON MY LIFE. AFTER WE GOT IT TOWED THE GUY TRIED TO SEE IF HE COULD START IT AND IT STARTED RIGHT UP FOR HIM. ALL HE DID WAS PUT THE KEY IN THE IGNITION. DIDN'T PUTTER OR ANYTHING AFTERWARDS AND STOP NO LIGHT. NO ONE HAS ANY CLUE WHAT COULD BE WRONG.
MY 2014 FORD ESCAPE IS ONLY 4 YEARS OLD AND THE POWER STEERING LOCKED UP WHILE IT WAS PARKED IN A PARKING STRUCTURE. I COULD BARELY TURN IT TO GET IT OUT OF THE STRUCTURE THEN I HAD TO HAVE IT TOWED TO THE DEALERSHIP WHO SAID IT WOULD COST $2000 TO REPAIR. THERE ARE RECALLS FOR OLDER MODELS BUT NOT 2014. LUCKILY THIS HAPPENED WHILE PARKED AND NOT WHILE I WAS DRIVING ON A BUSY ROAD. VERY UNSAFE. I DON'T EXPECT SUCH EXPENSIVE REPAIRS FROM A CAR THIS AGE.
ON MAY 13, 2019 TOOK MY CAR TO WORLD FORD TO FIX DOOR RECALL, AS I WAS THERE WAS TOLD I NEEDED BRAKE AND TRANSMISSION FLUID REPLACED. AFTER I GOT MY CAR BACK I WAS SITTING IDLE AND MY TEMP GAUGE WHEN TO HIGH TURN OFF ENGINE SAFELY. I CHECKED THE COOLANT LEVEL IT WAS LOW ADDED WATER. I DIDN'T HAVE TO DO THIS EVERY DAY. ON MAY 31ST, CHECK ENGINE LIGHT CAME ON, MY HUSBAND CHECKED THE DIP STICK WHICH HAD NO OIL ON IT. I HAD THE CAR TOWED TO WORLD FORD, WHO STATED I NEEDED A NEW ENGINE BECAUSE I HAD METAL SHAVINGS IN MY ENGINE AND OIL ALL OVER MY CAR FROM AN OIL LEAK. THEY TOLD ME IT WAS THE PEOPLE WHO CHANGE MY OIL LAST, I SPOKE WITH THAT COMPANY AND HAVE HAD BOTH THE OWNERS GO TO WORLD FORD, WHO HAS YET TO RETURN EITHER OF THEIR PHONE CALLS. I HAVE PICTURES OF OIL UNDERNEATH MY CAR, WHICH IN TURN HAS ALL STEMMED FROM MY COOLANT BEING LOW AND OVERHEATING MY ENGINE THAT HAS CAUSED AN OIL LEAK. I CALLED FORD AND WAS TOLD THEY HAVE NO RESOURCES TO FIX MY CAR AND I CAN PAY FOR IT AND IF THEY DO COME UP WITH A PROGRAM I MIGHT BE ABLE TO BE REIMBURSED. WORLD FORD CALLED ME ON JUNE 14TH AND SAID THEY FIXED THE COOLANT RECALL, BUT NO ONE IS FIXING MY ENGINE SO I CAN COME GET THE CAR. THIS IS ABSOLUTELY RIDICULOUS THAT BECAUSE OF THEIR FAULTY ENGINEERING I HAVE BEEN WITHOUT A CAR FOR 3 WEEKS.
I WAS RUNNING ERRANDS, WHEN I STARTED MY CAR I GOT A MESSAGE "STEERING ASSIST FAULT SERVICE REQUIRED". I COULD STILL DRIVE THE CAR BUT IT TOOK A LOT OF EFFORT TO TURN THE STEERING WHEEL. THE MESSAGE APPEARS WHEN THE KEY IS TURNED ON BEFORE STARTING THE CAR, I DID DRIVE IT HOME, MY WIFE WOULDN'T HAVE THE STRENGTH TO DRIVE IT. I HAVEN'T TRIED TO GET IT REPAIRED YET, THAT WILL HAVE TO WAIT UNTIL I GET BACK FROM A TRIP.
2014 FORD ESCAPE 1.6L 80,000 MI. JUST LIKE HUNDREDS ON THIS SITE AND MOST LIKELY THOUSANDS ACROSS THE US - TRANSMISSION FAILURE WHILE DRIVING WITH NO WARNING. EXTREMELY DANGEROUS AND POSSIBLY DEADLY YET NHTSA AND FORD REFUSE TO ACKNOWLEDGE RECURRING PROBLEM WITH A FAULTY TRANSMISSION RECALL. A 5 YR OLD VEHICLE WITH A YEARLY AVG OF 16,000 MI. SHOULD NOT REQUIRE A TRANSMISSION REPLACEMENT AT A COST OF $5000 TO THE OWNER. MY ONLY HOPE IS PEOPLE USE THIS SITE TO RESEARCH VEHICLE PURCHASES AND AVOID MAKING THE SAME MISTAKE AS ME AND THOUSANDS OF OTHERS. THERE ARE TWO TYPES OF FORD ESCAPE - ONES THAT HAVE HAD PREMATURE TRANSMISSION FAILURE AND ONES THAT SOON WILL.
TRANSMISSION WENT OUT ON MY 2014 FORD ESCAPE WHEN STOPPED AT A RED LIGHT WHILE DRIVING ON A CITY STREET IT WITH NO INDICATIONS IT WAS GOING BAD.
THE CAR BEGAN TO OVERHEAT ONE MORNING WHILE IT WAS BEING DRIVEN ON A CITY STREET ABOUT 45-50 MPH. THE CAR HAD BEEN PARKED OVERNIGHT FOR 8-10 HOURS BEFORE BEING DRIVEN. THERE WERE NO VISIBLE SIGNS OF LEAKING COOLANT WHERE THE CAR HAD BEEN PARKED. WHEN COOLANT WAS ADDED AFTER THE CAR HAD COOLED OFF IT POURED OUT THE BOTTOM OF THE CAR. IT WAS TAKEN TO A MECHANIC AND THERE WAS A LEAK/HOLE IN THE COOLANT TANK.
I BEGAN LOSING COOLANT AFTER TAKING MY CAR IN FOR COOLANT LEVEL SENSOR RECALL. I ADDED WATER A FEW TIMES BEFORE I DECIDED NOT TO DRIVE IT ANYMORE. COULDN'T FIGURE OUT WHAT WAS HAPPENING TO MY 5 YEAR OLD LESS THAN 50,OOO MILE CAR. COULDN'T SEE ANY LEAK ON THE GROUND, DECIDED TO CHECK OIL, DIP STICK CAME BACK WITH WATER IN THE OIL. HAD IT TOWED TO FORD AND MY ENGINE IS BLOWN, WATER ALL IN TH ENGINE
DRIVER FAULT ASSIST ERROR. THE POWER STEERING STOPPED WORKING AND VEHICLE HAD TO BE TOWED. HAD TO HAVE THE ENTIRE POWER STEERING COLUMN REPLACED. THIS HAPPENED WHEN THE CAR WAS PARKED AFTER DRIVING ON THE HIGHWAY FOR 3 HOURS. WE STOPPED FOR A BREAK AT A REST STOP AND WHEN THE CAR WAS STARTED TO CONTINUE THE TRIP IT GAVE THE ERROR AND THE POWER STEERING DIDN'T WORK.
I WENT IN FOR AN OIL CHANGE, AND MY LUG NUTS HAD TO BE REPLACED BECAUSE THEY WENT "BAD." IT WAS EXPLAINED TO ME THAT THE LUG NUTS FOR THESE VEHICLES WERE BUILT IN 2 PARTS. WHEN THE WEATHER GETS COLD IT CAN CAUSE SWELLING AND DEBRIS TO GET TRAPPED IN BETWEEN. THEY TOLD ME ALL 20 OF MY LUG NUTS NEEDED REPLACED AND THIS JUST HAPPENS FROM TIME TO TIME. I WAS TOLD I HAD TO REPLACE THEM BECAUSE I WOULD BE UNABLE TO CHANGE MY TIRE IN THE EVENT OF A FLAT BECAUSE THE TIRE IRON WOULD NOT FIT AROUND THE LUG NUTS ANYMORE. WHEN ON MY WAY BACK TO THE DEALERSHIP IN THE SHUTTLE, MY COURTESY DRIVER WAS CHATTING WITH ME ABOUT WHAT I HAD DONE. I EXPLAINED THE SITUATION AND HOW I HAD TO PAY $150 TO GET MY LUG NUTS REPLACED. HE WAS SHOCKED IT WASN'T A RECALL. HE SAID THEY ALREADY KNOW THE MAKES AND MODELS AFFECTED BY THESE FAULTY LUG NUTS.
BRAKES NOT ENGAGING WHEN THE VEHICLE WAS GOING AT A VERY LOW RATE OF SPEED (UNDER 15MPH). COULD ONLY STOP WITH PEDAL TO THE FLOOR AND UTILIZING THE EMERGENCY BRAKE. TOOK IT TO THE SHOP AND IT'S THE VACUUM PUMP, NO BIG DEAL EXCEPT THE PART IS ON A 2 MONTH BACK ORDER BECAUSE IT SEEMS EVERYONE'S HAS GONE BAD BUT NO RECALL. MY MECHANIC IS BAFFLED!!
MARCH OF 2018 ENGINE STARTING TICKING, TOOK IT IN FOR OIL CHANGE AND ASKED THEM TO LOOK AT IT. GOT IT BACK THE NEXT DAY, THEY TOLD ME IT WAS THE ALTERNATOR TICKING AND IT WAS NORMAL. NOVEMBER OF 2018 TOOK MY CAR BACK IN FOR TIRE, TOLD THEM ABOUT THE TICKING AGAIN AND SAID IT WASN'T THE ALTERNATOR, SOMETHING IN THE ENGINE IS TICKING AND NOW IT IDLES ROUGH. THE PUT NEW TIRES ON IT DID A 60,000 MILE ENGINE PERFORMANCE (I ONLY HAD 50,000 MILES ON IT) FEBRUARY 2019, I WAS GETTING ON THE EXPRESSWAY AND IT STARTED SHAKING, THE RPM'S JUMPED TO 5 AND BACK DOWN TO 2 THEM BACK UP TO 5 OR 6 AND THE CAR WOULD NOT MAINTAIN SPEED. TOOK THE CAR TO BRONDE'S FORD, THEY TOLD ME I BLEW THE ENGINE. PAID TO HAVE THE SHORT BLOCK REPLACED, GOT THE CAR BACK 2 WEEKS LATER, NO MORE TICKING. DROVE MY CAR FOR 4 WEEKS AND ON MY WAY TO WORK ON US223, 55MPH, MY CAR STARTED VIBRATING AGAIN AND MY ENGINE LIGHT WAS FLASHING. I TURNED AROUND, TOOK THE CAR BACK TO BRONDE'S AGAIN. THEY HAD THE CAR FOR 4 WEEKS THIS TIME. REPLACED THE SHORT BLOCK AND HEAD GASKET AGAIN. BOTH TIMES IT WAS CYLINDER 4 IN MY ENGINE. THIS TIME I HAD MY CAR FOR 13 DAYS. I WAS GETTING ON THE EXPRESSWAY 23 NORTH AND BARELY GOT GOING AND THE CAR DID A LITTLE HESITATION. I LOOKED OVER AT THE PANEL AND THE ENGINE LIGHT WAS FLASHING AGAIN. I PULLED OFF THE VERY NEXT EXIT AND THE CAR WAS SMOKING SO BAD, I THOUGHT IT WAS GOING TO CATCH ON FIRE. PULLED OFF AND CALLED BRONDE'S TO SEND A TOW TRUCK. I COULD SMELL A SWEET SMELL AND KNOW I BLEW A HEAD GASKET AGAIN. BRONDE'S SENT A CAR HAULER AND LOADED IT UP. HE TURNED THE KEY AND IT READ ENGINE FAILURE FAILURE FAILURE. IN 14 1/2 WEEKS I HAVE HAD MY CAR IN 3X FOR A BLOWN ENGINE. I AM STILL MAKING PAYMENTS ON THIS CAR AND IT IS JUNK.
TL* THE CONTACT OWNS A 2014 FORD ESCAPE. THE CONTACT STATED THAT THE STEERING WHEEL WAS EXTREMELY DIFFICULT TO TURN IN EITHER DIRECTION AND REQUIRED EXCESSIVE FORCE. B & B FORD (10476 DUNBARTON BLVD, BARNWELL, SC 29812, (803) 259-5524) WAS NOTIFIED OF THE FAILURE AND DIAGNOSED THAT THE RACK AND PINION NEEDED TO BE REPLACED. THE DEALER HAD NOT RECEIVED AUTHORIZATION TO REPAIR THE VEHICLE BECAUSE THERE WAS NO ELECTRIC POWER STEERING RECALL. IN ADDITION, THE FIVE YEAR WARRANTY STATUTE EXPIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE AND PROVIDED A CASE NUMBER. THE APPROXIMATE FAILURE MILEAGE WAS 60,200. *BF *JB
TL* THE CONTACT OWNS A 2014 FORD ESCAPE. WHILE DRIVING 65 MPH, THE TRANSMISSION FAULT SERVICE NOW WARNING MESSAGE APPEARED ON THE INSTRUMENT PANEL. THE VEHICLE WAS TAKEN TO LUNDGREN FORD (LOCATED AT 900 OLD HWY 53, EVELETH, MN 55734, (800) 954-0323) WHERE IT WAS DIAGNOSED THAT THE TRANSMISSION NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOTIFIED. THE FAILURE MILEAGE WAS 91,000. THE VIN WAS UNKNOWN.
TL* THE CONTACT OWNS A 2014 FORD ESCAPE. WHILE DRIVING 65 MPH, THE TRANSMISSION STOPPED WORKING AND THE VEHICLE LOST SPEED. THE CONTACT WAS ABLE TO PULL THE VEHICLE OVER WITH MUCH EFFORT. GENE LATTA FORD (1565 CARLISLE ST, HANOVER, PA 17331, (717) 633-1999) STATED THAT THERE WAS NO RECALL ON THE VEHICLE. THE CONTACT RESEARCHED THE FAILURE HIMSELF AND FOUND THE CAUSE OF THE FAILURE TO BE THE TORQUE CONVERTER CLUTCH AND THE SHIFT SOLENOID. THE CONTACT HAD NOT TAKEN THE VEHICLE TO BE OFFICIALLY DIAGNOSED DUE TO PAST EXPERIENCES WITH OTHER REPAIRS. AFTER HEARING THE CONTACT'S CONCERNS WITH PAST DIAGNOSES, THE MANUFACTURER REFERRED THE CONTACT TO NHTSA. THE VEHICLE WAS NOT REPAIRED. THE FAILURE MILEAGE WAS 118,000.
IN JANUARY 2019 MY DAUGHTER WAS DRIVING THE VEHICLE AND IT STOPPED IN THE MIDDLE OF THE STREET AND IT WOULD NOT GO BACKWARDS OR FORWARD AND THERE WAS A LOUD WHINING NOISE COMING UNDERNEATH THE HOOD. IT WAS TOWED TO A SHOP WHERE WE WAS TOLD THE TRANSMISSION WAS GONE BAD AND WE HADN'T HAD IT A YEAR. I WORK IN A CALL CENTER ON BEHALF OF DEALERSHIPS AND I HEAR THE SAME PROBLEM FROM CUSTOMERS ABOUT THE FORD ESCAPE AND FORD FOCUS ABOUT TRANSMISSIONS GOING BAD SKIPPING GEARS SEEMS LIKE WHEN YOU MASH THE ACCELARATOR WHICH IS WHAT WE EXPERIENCED AS WELL THE VEHICLE IS PARKED BECAUSE WE CAN'T DRIVE IT NEED A TRANSMISSION AND WE DONT5HAVE THE MONEY.
WHEN DRIVING FOR LONG DISTANCE ABOUT MORE 60 MILE (ON A HIGHWAY) I GOT SPONTANEOUS MESSAGE "POWER REDUCED TO LOWER ENGINE TEMPERATURE" FOLLOWED BY "TRANSMISSION FAULT SERVICE NOW" THEN THE CAR ENTERS LIMP MODE. AFTER ABOUT 20 MINUTES, THE CAR STARTS ACCELERATING AND GET BACK TO NORMAL EVEN THE TWO MESSAGES ABOVE STILL APPEARS ON THE DASH. THEN AFTER A WHILE, THE TWO MESSAGES DISAPPEAR. THE CAR HAS BEEN CHECKED BY THE FORD COMPANY HERE AT MY COUNTRY, THE RESULT WAS NEGATIVE AND THE SYSTEM APPEARS TO BE NORMAL. HOWEVER, THE MESSAGES ABOVE APPEARS ONLY ON A HIGHWAY.
FORD ESCAPE WITH 77,000 STOPPED MOVING IN THE MIDDLE OF THE ROAD WHILE TRAVELLING OVER 30 MPH, TOWED TO A FORD DEALERSHIP WHO IS INDICATING THAT IT NEEDS A NEW TRANSMISSION.
WHILE DRIVING OUR 2014 FORD ESCAPE SE SHORTLY AFTER BEING SERVICED AT OUR LOCAL COGGIN FORD FOR A MAINTENANCE INCLUDING A TRANSMISSION FLUSH, THE VEHICLE BEGAN TO EXHIBIT PROBLEMS. THE VEHICLE HAD BEEN PLAGUED WITH PROBLEMS SINCE PURCHASE FROM A USED DEALER AND EACH TIME IT WAS BROUGHT TO FORD WHO CLAIMED TO FIX THE PROBLEM EVERY TIME. DESPITE THE VEHICLE BEING BROUGHT TO THE FORD DEALERSHIP IT CONTINUED TO HAVE MULTIPLE PROBLEMS WHICH SEEMED TO BE MISDIAGNOSED SUCH AS A WASTEGATE AND TURBO THAT NEEDED TO BE REPLACED WHEN THE INTAKE HOSE WAS SIMPLY NOT RECONNECTED AFTER RECALL ISSUES WERE SUPPOSEDLY ADDRESSED. THE VEHICLE WOULD INTERMITTENTLY SIGNAL THAT THE COOLANT LEVEL WAS LOW. WHILE SITTING AT A STOPLIGHT AFTER NORMAL OPERATION THE VEHICLE FAILED TO ENGAGE THE DRIVESHAFT ONCE THE ACCELERATOR WAS DEPRESSED. AFTER FAILING TO HEAR THE GEARS ENGAGE THE ACCELERATOR WAS RELEASED FOLLOWED BY A LOUD THUD AND THEN THE VEHICLE JERKED EXTREMELY AS THE GEARS ENGAGED AND THE VEHICLE BEGAN TO MOVE. THE VEHICLE THEN FELT AS IF IT WAS NOT FULLY CATCHING GEARS AS IT BEGAN TO OVER REV WHEN ATTEMPTING TO CONTINUE DRIVING. UPON THIS HAPPENING THE VEHICLE THEN ENGAGED A SAFETY MECHANISM WHERE THE VEHICLE ONLY ALLOWED FOR IT TO MOVE FAR ENOUGH FOR US TO PULL INTO A PARKING LOT AND SHUT IT OFF. A TOW TRUCK WAS CALLED AND THE VEHICLE WAS TOWED HOME. THIS WAS AFTER GETTING THE VEHICLE BACK FROM FORD WHOM DID A DIAGNOSTIC STATING THAT THE RECALL ISSUES WERE TAKEN CARE OF AND THE TRANSMISSION FLUSH WAS COMPLETED. BEING THAT THE PROBLEMS HAD BEEN SO REPETITIOUS WE HAVE LEFT THE VEHICLE PARKED AND NO LONGER DRIVE IT DUE TO NOT BEING ABLE TO AFFORD THE COST OF A REPLACEMENT TRANSMISSION. IT IS OUT OF WARRANTY AND WE STILL OWE OVER 12 THOUSAND DOLLARS ON THE VEHICLE. NOW WE ARE STUCK WITH A CAR PAYMENT FOR A CAR WE CAN'T EVEN DRIVE AND THIS CAR HAS BEEN NOTHING BUT PROBLEMS SINCE IT'S PURCHASE.
WHILE DRIVING ABOUT 45 MPH ON A CITY STREET, THE CAR BEGAN TO FLASH WARNING SIGNALS STATING TO PULL OVER IMMEDIATELY. WHEN I LOOKED AT THE TEMPERATURE GAUGE IT WAS ALL THE WAY ON HOT, BUT HAD NOT STARTED SMOKING YET. THE DEALERSHIP STATED THAT THE HEAD GASKET FAILED WHICH RESULTED IN THE OVERHEATING. THE CAR WAS BOUGHT CERTIFIED PRE-OWNED FROM A FORD DEALERSHIP IN 2017, AND I HAVE ALREADY HAD TO REPLACE THE TRANSMISSION, A COOLANT LEAKAGE PROBLEM, BRAND NEW BRAKES, NEW TIRES DUE TO "WEAR AND TEAR," AND NOW THIS. MY COMMUTE HOME FROM WORK TAKES ABOUT AN HOUR ON A HIGHWAY THEN CITY STREET, AND WHILE ON THE HIGHWAY THE CAR GAVE NO SIGNAL TO THE RISING TEMPERATURE. WHILE ON THE CITY STREET I WAS AT A RED LIGHT, AND ONCE I STARTED TO DRIVE AGAIN THE CAR THEN FLASHED TO PULL OVER AND THE ENGINE LIGHT CAME ON. LOOKING AT THE PROBLEMS OTHER FORD ESCAPE 2014 CAR OWNERS HAVE HAD, AND THE RECALLS THAT OCCURRED BEFORE MY CAR, IT SEEMS THAT THIS ENGINE PROBLEM IS BEING EXPERIENCED AMONGST OTHERS, AND COULD BE DUE TO THE COOLANT RECALL THAT OCCURRED IN APRIL OF 2017. PERSONALLY, I BOUGHT MY CAR IN SEPTEMBER OF 2017 AND WAS UNAWARE OF SUCH RECALL.
THE CAR'S ENGINE WILL CUT OFF, LIGHTS AND ELECTRICITY WILL STAY ON, BUT THE ENGINE WILL CUT OUT WHILE DRIVING. ACCELERATION IS LOST, AND CANNOT START MOVING AGAIN UNTIL THE CAR IS PUT IN PARK, TURNED OFF, AND TURNED BACK ON. THIS IS WHILE THE CAR IS IN MOTION. THIS HAS HAPPENED AT 30 MPH AND SLOWER, AS WELL AS 55 MPH. THE CAR WILL GIVE AN ENGINE FAULT OR ENGINE FAILURE AND BEGIN JERKING. THIS HAPPENS ON THE HIGHWAY AND CITY STREETS. THE MOST RECENT TIME, THE CAR BEGAN JERKING AFTER TURNING AND COULD NOT STAY ON FOR LONGER THAN 10 SECONDS BEFORE SHUTTING OFF. THIS HAS HAPPENED AT LEAST 6-10 TIMES, AND ALMOST CAUSED CAR ACCIDENTS. MULTIPLE PARTS HAVE BEEN REPLACED, AND THE ISSUE STILL HAPPENS.
"TAKATA RECALL" I HAD A WRECK. I WAS IN MOTION, MAKING A U TURN THROUGH A MEDIAN WITH TREES BLOCKING MY FULL VIEW OF ONCOMING TRAFFIC. I WAS HIT PRETTY HARD ON THE PASSENGER'S FRONT BUMPER & NEITHER AIR BAG DEPLOYED AT ALL
THE ENGINE SPLASH SHIELD LOST ITS BOLTS & FELL TO THE GROUND DRAGGING UNDERNEATH THE CAR WHILE DRIVING (THE BACK STAYED ATTACHED, BUT THE FRONT WAS DOWN ON THE GROUND - LIKE A SNOW SHOVEL). I WAS DRIVING, IN MOTION & HEARD THE DRAGGING NOISE.
TL* THE CONTACT OWNED A 2014 FORD ESCAPE. THE CONTACT STATED THAT WHILE DRIVING APPROXIMATELY 60 MPH, SMOKE WAS SEEN IN THE REAR VIEW MIRROR AND THE DASHBOARD LIGHTS HAD SHUT OFF. AFTER STOPPING THE VEHICLE, IT WAS DISCOVERED THAT FLAMES WERE PRESENT UNDER THE HOOD. THE FIRE DEPARTMENT WAS CALLED TO THE SCENE AND EXTINGUISHED THE FLAMES. DURING THE INCIDENT THE VEHICLE WAS DESTROYED AND TOWED AWAY. A FIRE REPORT WAS TAKEN AT THE SCENE. THE CAUSE OF THE FAILURE WAS NOT DETERMINED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE CONTACT STATED THAT THE VEHICLE WAS SERVICED FOR NHTSA CAMPAIGN NUMBER: 17V209000 (ENGINE) THREE WEEKS PRIOR TO THE FAILURE AT PRATER FORD (704 S WALL ST, CALHOUN, GA 30701). THE FAILURE MILEAGE WAS 140,000.
WHILE DRIVING THE ESCAPE THROUGH CITY STREETS, AN ERROR SHOWED UP ON THE DASH AND SAID 'STEERING ASSIST FAILURE. NEEDS SERVICE.' AT THAT POINT, THE POWERING STEERING STOPPED AND IT BECAME EXTREMELY DIFFICULT TO TURN THE STEERING WHEEL. THIS HAS HAPPENED TWICE TO THE CAR IN THE PAST 24 HOURS. I HAVE RESTARTED THE CAR WITH EACH INCIDENT BUT AFTER ALREADY DRIVING, THE ERROR CAME BACK UP. I BELIEVE THAT THIS CAN BE DUE TO AN ELECTRICAL ISSUE OR POWER STEERING COMPONENT FAILURE.
TL* THE CONTACT OWNS A 2014 FORD ESCAPE. WHILE DRIVING 75 MPH, THE VEHICLE STALLED. THE CONTACT PULLED OVER, DISCONNECTED AND RECONNECTED THE BATTERY, AND RESTARTED THE VEHICLE. THERE WERE NO WARNING INDICATORS ILLUMINATED. THE DEALER WAS NOT CONTACTED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE FAILURE MILEAGE WAS 53,000.
PULLED INTO A GAS STATION PARKING LOT AND PLACED VEHICLE INTO PARK. DRIVER REMAINED IN VEHICLE TO MAKE PHONE CALL AND REALIZED THE VEHICLE WAS ROLLING BACKWARDS DESPITE VEHICLE BEING IN PARK. EMERGENCY BRAKE WAS APPLIED TO STOP THE VEHICLE FROM ROLLING BACKWARDS. VEHICLE HAD TO BE TOWED TO A DEALERSHIP WHERE IT THEY DISCOVERED THE SHIFTER CABLE BUSHING WAS BROKEN. HUSBAND CALLED FORD DIRECTLY TO DISCUSS THE SAFETY ISSUE AND THEY STATED THAT THIS PARTICULAR VEHICLE WAS NOT PART OF THE RECALL BECAUSE IT WAS NOT ASSEMBLED IN THE SAME FACTORY.
TL* THE CONTACT OWNS A 2014 FORD ESCAPE. WHILE DRIVING APPROXIMATELY 40 MPH, THE VEHICLE OVERHEATED AND STALLED. IN ADDITION, THE CHECK ENGINE WARNING INDICATOR ILLUMINATED. THE VEHICLE WAS TOWED TO BARBEE'S FREEWAY FORD (4471 E EVANS AVE, DENVER, CO 80222) WHERE IT WAS DIAGNOSED THAT THE COOLING SYSTEM SENSOR FAILED AND NEEDED REPLACEMENT. THE CONTACT RECEIVED A RECALL NOTIFICATION FOR NHTSA CAMPAIGN NUMBER: 17V209000 (ENGINE AND ENGINE COOLING) IN APRIL OF 2019. THE VEHICLE WAS REPAIRED IN 2018 PER AN INTERIM REPAIR, BUT THE FAILURE RECURRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 89,000.
WHEN DRIVING MY 2014 FORD ESCAPE THE VEHICLE WILL HESITATE AND HAS STALLED. THIS HAPPENS WHEN GOING FROM A STOP AND TRANSITIONING FROM 1ST AND 2ND GEAR. IT SOUNDS VERY SIMILAR TO RECALL NUMBER 14V495000 BUT MY VEHICLE WAS NOT COVERED. THESE HESITATIONS HAVE CAUSED OTHER DRIVERS ON THE ROAD TO HAVE TO SLAM ON THEIR BREAKS AND THE VEHICLE STALLED ONCE WHILE MAKING A LEFT HAND TURN ALMOST RESULTING IN A COLLISION. THANKFULLY THE OTHER DRIVER SLAMMED ON THEIR BREAKS AVOIDING AN ACCIDENT. THIS HAPPENS EVERY RIME WE DRIVE THIS VEHICLE AND WHEN FORD WAS ASKED ABKUT IT THEY COULD CARE LESS. WE HAVE BEEN TOLD BY FORD IT IS NOT THEIR PROBLEM.
FORD HAS RECALL #18S20 THE BUSHING DENIGRATES CAUSING THE CAR NOT TO PROPERLY SHIFT. THE DASH READS PARK BUT THE CAR IS IN REVERSE. THIS ALMOST CAUSE ME TO HIT ANOTHER CAR. VERY DANGEROUS. MY VIN# NOT COVERED UNDER RECALL IT SHOULD BE ITS THE VERY SAME ISSUE THE RECALL COVERS. IN A CVS PARKING LOT. FORD REFUSES TO REPAIR BECAUSE THE VIN NOT INCLUDED IN RECALL. HAD TO MANUALL PUT IN DRIVE BUT COULD NOT LEAVE CAR UNTIL SOMONE CAME TO HELP ME MANUALLY PUT IN PARK UNDER THE HOOD
I WAS LEAVING HOME, GOT INTO VEHICLE, STARTED IT AND NOTICED ALERT THAT SAID 'STEERING ASSIST FAULT, SERVICE REQUIRED'. I HAD NOT HAD ANY ISSUES WHEN DRIVING THE VEHICLE THE DAY BEFORE. UPON ATTEMPT TO DRIVE VEHICLE I REALIZED THERE WAS NO POWER STEERING. DROVE VEHICLE TO DEALERSHIP FOR SERVICE. WAS TOLD THEY WOULD HAVE TO LOOK AT. IT. MY EXTENDED WARRANTY (5 YEARS/60,000 MILES) WAS EXPIRED BECAUSE I HAD 64000 MILES ON IT. REPAIR AND RENTAL CAR FOR THREE DAYS (HAPPENED ON A SATURDAY) WERE OUT OF POCKET. ENDED UP BEING THE STEERING GEAR ASSEMBLY. REPAIR WAS JUST UNDER $2000. THREE DAY CAR RENTAL WAS $100. THERE WAS A RECALL ON OLDER VEHICLES FOR STEERING BUT NOT FOR MY MODEL YEAR. THERE WAS NO WARNING THAT THERE WAS AN ISSUE. IF I HAD BEEN DRIVING IN THE MIDDLE OF TURNING IT COULD HAVE BEEN VERY BAD. THERE ARE OTHER REPORTS OF THE SAME THING HAPPENING TO OTHERS SO I DO NOT BELIEVE THE ISSUE WITH THE STEERING HAS BEEN FIXED. STEERING SHOULD NOT GO OUT WITH SO FEW MILES ON THE VEHICLE.
PIRELLI TIRE TYPE P235/50 ZR18 97W RIGHT REAR TIRE BLEW APART WHILE DRIVING AT A STEADY 65 MPH ON A STRAIGHT SECTION OF THE GARDEN STATE PARKWAY . THE CAR BEGAN TO VEER FROM SIDE TO SIDE BUT I WAS ABLE TO COAST TO A STOP AT MILE 119.9 . CALLED AAA & THEY SENT REPAIRMAN FROM P&J TOWING TO CHANGE TO THE SPARE. TIRE WAS PURCHASED FROM HOLMAN FORD, TURNERSVILLE, NJ. WHEN CONTACTED THEY DIRECTED US TO CONTACT PIRELLI. WHEN CONTACTED, PIRELLI TOLD US TO HAVE FORD SHIP THE FAILED TIRE TO THEM SO "THEIR LAB" COULD EXAMINE IT. I INFORMED THE PIRELLI REPRESENTATIVE I WAS CONCERNED ABOUT THE OTHER 3 TIRES ON THE CAR FAILING IN THE SAME MANNER BUT HE OFFERED NOTHING. I WAS TOLD TO PURCHASE A REPLACEMENT AND THEY WOULD OFFER A PRORATED REFUND. THE TIRE WAS GIVEN TO FORD TO SHIP TO PIRELLI & REPLACEMENT TIRE WAS PURCHASED AT A COST OF $200. I AM STILL CONCERNED THAT THE OTHER TIRES COULD FAIL SIMILARLY. I HAVE ATTACHED PIX OF THE FAILED TIRE AND DATA FROM OTHER TIRES PURCHASED AS PART OF THE ORIGINAL SET.
I WENT IN FOR A ROUTINE TIRE ROTATION. THE SHOP WAS UNABLE TO REMOVE MY TIRES, AS MOST OF THE LUG NUTS WERE SWOLLEN. SHOP TOLD ME I WOULD HAVE BEEN UNABLE TO REMOVE MY TIRE IF STUCK ON THE SIDE OF THE ROAD. VERY DANGEROUS ISSUE, ALL BECAUSE FORD MANUFACTURED THE LUG NUTS WITH A 'SOLDERED CAP" UNLIKE MOST WHICH ARE ONE PIECE. THE SOLDERED CAP LEAKS WATER INSIDE, WHICH FREEZES AND CAUSES THE LUG NUT TO SWELL, AND NO LONGER FIT THE TIRE WRENCH.
TL* THE CONTACT OWNS A 2014 FORD ESCAPE. AFTER FUELING THE VEHICLE, IT FAILED TO START. IT TOOK THE CONTACT SEVERAL ATTEMPTS TO START THE VEHICLE. THE FAILURE OCCURRED INTERMITTENTLY AND THE CHECK ENGINE WARNING INDICATOR ILLUMINATED. GREEN HYUNDAI (1200 S DIRKSEN PKWY, SPRINGFIELD, IL 62703, (217) 525-1370) DIAGNOSED THAT THE FUEL PUMP NEEDED TO BE REPAIRED. THE VEHICLE HAD NOT BEEN REPAIRED. THE MANUFACTURER WAS NOTIFIED AND DID NOT ASSIST. THE FAILURE MILEAGE WAS 60,000.
I WAS DRIVING ON A HIGHWAY WITH MY FAMILY AND FELT A TIGHTNESS IN THE STEERING SO PULLED OVER FOR A REST STOP THEN WHEN I TRIED TO LEAVE BY TURNING BACK ONTO THE HIGHWAY THE STEERING WHEEL LOCKED UP AND MADE IT DIFFICULT TO TURN SO HAD TO LEAVE VEHICLE BEHIND DEALERSHIP SAID IT WASN'T NOTHING WRONG WITH VEHICLE AND NO RECALLS BUT THIS IS A KNOWN ISSUE WITH LATER YEARS OF ESCAPE AND OTHER SUV
TL* THE CONTACT OWNS A 2014 FORD ESCAPE. WHILE REVERSING OUT OF THE DRIVEWAY, THE REAR DRIVER'S DOOR SWUNG OPEN. THE CONTACT STOPPED, EXITED THE VEHICLE, AND ATTEMPTED TO CLOSE THE DOOR; HOWEVER, IT WOULD NOT LATCH. THE CONTACT STATED THAT THE SAME FAILURE OCCURRED IN OCTOBER OF 2018 TO THE REAR PASSENGER DOOR. THE CONTACT SCHEDULED AN APPOINTMENT WITH MCREE FORD (2800 GULF FREEWAY, DICKINSON, TX 77539) TO HAVE THE VEHICLE DIAGNOSED AND REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 52,000.
TL* THE CONTACT OWNS A 2014 FORD ESCAPE. THE CONTACT STATED THAT THE CHECK ENGINE INDICATOR KEPT RANDOMLY FLASHING AND THE VEHICLE WAS RUNNING HOT. AN INDEPENDENT MECHANIC PROVIDED A COOLANT PRESSURE CHECK AND FOUND COOLANT IN THE RESERVOIR. THE MECHANIC STATED THAT THE HEAD GASKET WAS CRACKED AND THE COMPRESSION SENSOR MAY NEED TO BE REPLACED. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 17V209000 (ENGINE AND ENGINE COOLING). THE DEALER (NORTH BAY FORD, 1999 SOQUEL AVE, SANTA CRUZ, CA 95062, (831) 457-5858) REPAIRED THE VEHICLE, BUT THE FAILURE RECURRED THE NEXT DAY. THE CONTACT ALSO STATED THAT THE THERMOSTAT WAS NOT REGULATING THE HEAT AND THE COOLANT LEVEL WAS FLUCTUATING. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 40,992. *BF *TR
TL* THE CONTACT OWNS A 2014 FORD ESCAPE. WHILE DRIVING, THE STEERING WHEEL SEIZED. AN INDEPENDENT MECHANIC ASSISTED THE CONTACT WITH THE VEHICLE FOR IT TO BE DRIVEN. THE VEHICLE WAS TAKEN TO AL PACKER FORD WEST PALM BEACH (1530 N MILITARY TRL, WEST PALM BEACH, FL 33409) WHERE IT WAS DIAGNOSED THAT AN UNKNOWN PART RELATED TO THE STEERING NEEDED TO BE REPLACED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 100,000. THE VIN WAS NOT PROVIDED. *BF CONSUMER STATED STEERING WAS TOTALLY LOCKED AND THE VEHICLE COULD NOT STEER.*JB
THE INFORMATIONAL SCREEN HAS GONE BLACK. IT HAS BEEN RECALLED IN THE 2015 AND 2016 FORD ESCAPES, BUT NOT IN THE 2014 MODELS. THERE IS NO MILEAGE, NO TIRE PRESSURE, NO GAS GAUGE, NO OIL PRESSURE. NEEDS TO BE RECALLED LIKE THE LATER YEARS.
TL* THE CONTACT OWNS A 2014 FORD ESCAPE. THE CONTACT STATED THAT THE VEHICLE WAS LEAKING ANTIFREEZE. THE VEHICLE WAS TAKEN TO VIVA AUTO GROUP (414 EXECUTIVE CENTER BLVD, EL PASO, TEXAS 79902, (915) 834-6200), BUT THE PART WAS NOT AVAILABLE. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 17V209000 (ENGINE AND ENGINE COOLING); HOWEVER, THE PART NEEDED FOR THE REPAIR WAS NOT AVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE CONTACT CALLED GALPIN FORD (LOCATED AT 15505 ROSCOE BLVD, NORTH HILLS, CA 91343, (818) 787-3800) AND WAS INFORMED THAT THE PART WAS NOT AVAILABLE. THE MANUFACTURER WAS NOTIFIED AND STATED THAT THE PART WOULD BECOME AVAILABLE IN DECEMBER OF 2018. THE APPROXIMATE FAILURE MILEAGE WAS 71,000. PARTS DISTRIBUTION DISCONNECT.
THE 'STEERING ASSIST FAULT, SERVICE REQUIRED' POPPED AFTER TURNING MY CAR OFF FOR GAS AND THEN TURNING IT BACK ON WHEN I WAS READY TO GO. WITHOUT ANY NOTICE OR ANY PREVIOUS ISSUES I WAS UNABLE TO STEER MY CAR. THIS CAR CAN STILL BE DRIVEN BUT WITH LIMITED STEERING CAPACITY, WHICH IS VERY UNSAFE.
DRIVER'S SIDE SEAT BELT FAILED TO RETRACT. DEALER SAID PRE-TENSIONER DEVICE WAS DEFECTIVE. CAR HAS NEVER BEEN IN AN ACCIDENT. THE CONSUMER REQUESTED TO BE REIMBURSED FOR THE COST OF REPAIRS. *JS
I RECENTLY WENT IN FOR MY FIRST EMISSIONS TEST ON MY VEHICLE TO FIND OUT THAT THE FUEL VAPOR MANAGEMENT VALVE LEAKED. I HAD NOTICED, PRIOR TO LEARNING THIS, THAT AFTER FUELING I WOULD OFTEN SMELL OF GAS FROM INSIDE THE VEHICLE AND HAVE BECOME CONCERNED THAT THE FAILURE OF THIS SYSTEM MAY HAVE EXPOSED ME TO HARMFUL VAPORS WHILE OPERATING MY VEHICLE, ESPECIALLY CONSIDERING THE OTHER SAFETY ISSUES I HAVE EXPERIENCED WITH THIS VEHICLE.
WITHOUT NOTICE, IT STARTED MY VEHICLE AND RECEIVED A "STEERING ASSIST FAULT" MESSAGE AND LOST ALL POWER STEERING.ONE MECHANIC SAID THAT IT WAS A FORD SOFTWARE UPDATE THAT WASN'T COMPATIBLE WITH MY ELECTRONIC STEERING.I TOOK IT TO FORD DEALERSHIP AND THEY SAID THE RACK AND PINION GEAR WAS THE PROBLEM. $2,000 REPAIR.
MY CAR WAS SERVICED FOR THE COOLANT RELATED RECALL. LESS THAN A MONTH LATER THE LOW COOLANT LIGHT CAME ON AND I BROUGHT THE VEHICLE BACK IN FOR SERVICE. THEY DIDN'T SEE A LEAK AND BELIEVED THERE MUST HAVE BEEN AN AIR BUBBLE IN THE SYSTEM THAT WORKED ITSELF OUT AND ADDED MORE COOLANT. LESS THAN A MONTH AFTER THAT THE LOW COOLANT LIGHT CAME BACK ON AGAIN AND I BROUGHT THE VEHICLE IN TO BE SERVICED. THEY DETERMINED THAT THERE'S AN INTERNAL LEAK AND COOLANT HAD BEEN LEAKING INTO THE ENGINE. THEY HAVE RECOMMENDED REPLACING THE ENGINE AND SAY THAT THIS ISSUE IS DIFFERENT THAN THE COOLANT RELATED RECALL THAT MY CAR HAD BEEN ORIGINALLY SERVICED FOR. THIS CAR IS A 2014 WITH LESS THAN 100K MILES ON IT. IT SHOULD NOT NEED A NEW ENGINE.
TL* THE CONTACT OWNS A 2014 FORD ESCAPE. WHILE DRIVING LOW SPEEDS, THE CONTACT NOTICED SMOKE COMING FROM THE TAILPIPE. THERE WERE NO WARNING INDICATORS ILLUMINATED. AN INDEPENDENT MECHANIC DIAGNOSED AND REPAIRED THE TURBO CHARGER, BUT THE FAILURE RECURRED. THE VEHICLE WAS NOT REPAIRED A SECOND TIME. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE DEALER WAS NOT CONTACTED. THE FAILURE MILEAGE WAS 61,000.
TL* THE CONTACT OWNS A 2014 FORD ESCAPE. THE CONTACT STATED THAT AFTER SHUTTING OFF THE ENGINE, THE VEHICLE FAILED TO RESTART. ALSO, THE GEAR SHIFTER FAILED TO ENGAGE IN REVERSE OR DRIVE AND CAUSED THE VEHICLE TO STALL. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC WHO STATED THAT THE VEHICLE MIGHT BE EXPERIENCING GEAR SHIFTER FAILURE. THE DEALER AND MANUFACTURER WERE NOT CONTACTED. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE APPROXIMATE FAILURE MILEAGE WAS 56,000.
TL* THE CONTACT OWNS A 2014 FORD ESCAPE. THE CONTACT STATED THAT THE AIR CONDITIONER AND HEATER BLEW OUT INSULATION INSIDE THE VEHICLE THROUGH THE VENTS. ADDITIONALLY, THE PUSH TO START BUTTON FAILED TO WORK AND AN ABNORMAL NOISE WAS HEARD. THERE WERE NO WARNING INDICATORS ILLUMINATED. THE LOCAL DEALER WAS NOT CONTACTED. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC, BUT NO ASSISTANCE WAS PROVIDED. THE MANUFACTURER WAS CONTACTED AND REFERRED THE CONTACT TO NHTSA. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE FAILURE MILEAGE WAS 49,000.
TL* THE CONTACT OWNS A 2014 FORD ESCAPE. WHILE DRIVING APPROXIMATELY 55 MPH, THE CHECK ENGINE AND ENGINE OVERHEATING WARNING INDICATORS ILLUMINATED ON THE INSTRUMENT PANEL. THERE WAS NO COOLANT LEAK; HOWEVER, THE CONTACT TOPPED OFF THE COOLANT ON THOSE OCCASIONS ANYWAY. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE VEHICLE WAS NOT INCLUDED IN NHTSA CAMPAIGN NUMBER: 17V209000 (ENGINE AND ENGINE COOLING). A DEALER WAS NOT CONTACTED. THE MANUFACTURER WAS NOTIFIED. THE APPROXIMATE FAILURE MILEAGE WAS 80,000.
MY CAR OVER HEATED WHILE DRIVING. SO I PULLED OVER AND LET IT COOL DOWN. I THEN TOOK IT TO THE SHOP AND I WAS TOLD I NEEDED A NEW CYLINDER HEAD WHEN ASKED WHY IT OVER HEATED THEY REFEREED TO THE COOLANT SYSTEM BUT DIDN'T KNOW WHY THE COOLANT WAS GETTING THERE. AFTER DOING SOME RESEARCH ONLINE THE WAY THEY EXPLAINED EVERYTHING SEEMS VERY SIMILAR TO THE RECALL NUMBER 17V209000 OR FORD RECALL NUMBER 17S09
AT FREEWAY SPEED, THE TRANSMISSION ON OUR 2014 FORD ESCAPE FAILED, CAUSING THE CAR TO IMMEDIATELY SLOW DOWN. MY TEENAGE DAUGHTER WAS ABLE TO GET THE CAR ONTO THE FREEWAY SHOULDER. PER THE SERVICE MANAGER AT THE FORD DEALERSHIP WHERE THE CAR WAS TOWED, THEY SEE A LOT OF THESE TRANSMISSIONS FAILING. THE CAR HAD AROUND 60,000 MILES, WHICH IS FAR TOO EARLY FOR A TRANSMISSION FAILURE. FORD CLAIMS THEY CAN'T DO ANYTHING ABOUT THIS ISSUE SINCE THERE IS NO RECALL FOR FAILING TRANSMISSIONS. THE NHTSA MUST ACT BEFORE A SERIOUS INJURY OR DEATH OCCURS AS A RESULT OF THE POOR DESIGN OR MANUFACTURE OF THESE TRANSMISSIONS. MANY OF THESE CARS ARE COMING INTO THE SAME MILEAGE AS OUR VEHICLE, SO THE NUMBERS OF THESE FAILURES WILL BEGIN TO SURGE.
I TOOK MY CAR FOR RECALL ON COOLING SYSTEM TO REPUBLIC FORD IN SPRINGFIELD,MISSOURI ON APRIL1ST AND PICK IT UP ON APRIL 4TH ON APRIL 10TH ALERT COME UP LOW ON ANTIFREEZE SO I TOOK MY CAR BACK TO THE SERVICE DEPARTMENT ( KRIS BISHOP) SERVICE ADVISOR AND I EXPLAIN TO HIM MY PROBLEM WAITED ABOUT 30 MINUTES AND I TOLD ME I AM READY TO GO AND THE PROBLEM FIXED. I TRUSTED HIM WHEN I WENT HOME AND CHECKED THE ANTIFREEZE LEVEL WAS AND STILL UNDER THE MINIMUM. I CALLED THE DEALER SHOP AND THE LADY WHO ANSWER THE CALL TRANSFER MY ALL TO SERVICE RING FOR GOOD 5 MINUTES AND LOST THE CALL. IF THE LOCATION OF THE ANTIFREEZE STORAGE EASY TO GET TO IT I JUST GO BUY SOME AND REFILL IT MY SELF. I UNDERSTAND MY VEHICLE IS NOT BOUGHT FROM THEM AND I USE THEM FOR MY OIL CHANGE DOESN'T MEAN TREAD ME THIS WAY.
NOISE IN REAR EVEN AT 5 MPH SHAKING RATTLING MAKES THIS VEHICLE MISERABLE TO DRIVE
TL* THE CONTACT OWNS A 2014 FORD ESCAPE. THE CONTACT STATED THAT THE STEERING WHEEL SEIZED AND THE ELECTRIC POWER STEERING WARNING INDICATOR ILLUMINATED. RANDALL FORD (5500 ROGERS AVE, FORT SMITH, AR 72903, (479) 452-1311) WAS NOTIFIED AND STATED THAT THE VEHICLE WAS NOT INCLUDED IN ANY STEERING RECALL CAMPAIGNS. THE CONTACT FELT THAT IF THE SAME OEM PART WAS REPLACED WITHOUT A REMEDY, THE FAILURE MAY RECUR. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE AND PROVIDED NO ASSISTANCE. THE VIN AND FAILURE MILEAGE WERE NOT AVAILABLE.
LOW COOLANT LIGHT APPEARED. HAD OIL CHANGED/FLUIDS TOPPED. A WEEK LATER, COOLANT LIGHT APPEARED AND CHECK ENGINE LIGHT CAME ON. TOOK IT BACK TO PLACE THAT CHANGED MY OIL. COOLANT WAS NOT LOW. THEY USED A DIAGNOSTIC CODE READER THAT INDICATED CYLINDER 2 HAD MISFIRED 3 TIMES (I WAS UNAWARE). A FEW DAYS LATER, TOOK IT TO HAVE CHECKED (FIRESTONE). THEY USED A DIAGNOSTIC CODE THAT SAID THE SAME THING BUT ONE OF THE MECHANICS RELATED HE HAD JUST FIXED A FORD ESCAPE HAVING THE SAME ISSUE AND THAT THEY HAD THEN FIGURED OUT THERE WAS A RECALL FOR THE PROBLEM. FORD SAYS MY VIN IS NOT INCLUDED IN THE RECALL. THERE HAS BEEN NO LEAK NOTED THIS ENTIRE TIME. THE ENGINE LIGHT WENT OFF. I DROVE IT APPROXIMATELY 25 MINUTES, WENT IN TO A BUSINESS FOR 2 HOURS, CAME BACK OUT AND STARTED THE CAR, PULLED OUT OF THE PARKING LOT AND SAW THE CHECK ENGINE LIGHT AND A MESSAGE THAT THE ENGINE WAS OVERHEATING AND PULL OVER SAFELY (WHICH I DID IMMEDIATELY). THERE WAS NO OBVIOUS SIGN THAT THE ENGINE WAS OVERHEATING (STEAM, ODOR, LEAKING, ETC). THE VEHICLE WOULD ONLY START, BUT WOULD NOT ACCELERATE AT ALL. HAD IT TOWED TO JOHNSON CITY FORD WHICH TOLD ME THAT THEY WOULD HAVE TO DROP THE ENGINE TO DETERMINE THE CAUSE ($1700) AND THAT THE TOTAL REPAIR JOB WOULD COST BETWEEN $3500-$7000+ DEPENDING ON THE CAUSE AND DAMAGE (MAY HAVE TO HAVE A NEW MOTOR!). HE THEN TOLD ME IT WOULD BE ABOUT 3 +WEEKS BEFORE THEY COULD REPAIR IT SINCE THERE ARE 5 JUST LIKE IT WAITING TO BE SERVICED! I QUESTIONED HIM ABOUT THIS. HE RELATED THAT THERE WERE 5 FORD ESCAPES WITH A COOLANT LOW/OVERHEATING ISSUE CURRENTLY IN THEIR SHOP. MY VEHICLE WAS BOUGHT BRAND NEW. IT IS GARAGE KEPT AND SERVICED REGULARLY. I DO NOT UNDERSTAND HOW A VEHICLE THAT IS WELL-KEPT AND HAS UNDER 90,000 MILES CAN SUDDENLY, WITHOUT WARNING OR REASON, HAVE THIS KIND OF ISSUE? WHY HASN'T THERE BEEN A RECALL ON THIS ISSUE?
I GOT INTO THE TRUCK AND CRANK IT UP AS I WAS LEAVING WORK ONE AFTERNOON AND WHEN I TURNED THE RADIO ON THE DISPLAY SCREEN FOR THE REAR BACK UP CAMERA AND RADIO WENT OUT.. ITS WAS FLASHING WHITE AND BLACK AND THEN BLACK WITH A WHITE LINE THRU IT AFTER IT KELLY FLASHING TURNING RED GREEN ORANGE WITH LIME JUST RUNNING THRU THE SCREEN.THEN ABOUT 10 MINUTES TOPS IT WAS GONE OUT.. IT ONLY TAKES ME 12 MINUTES TO GET HOME FROM WORK AND IT DIDN'T LAST THAT LONG SO TOOK IT BACK TO MY DEALERSHIP AND THEY DON'T KNOW WHAT WRONG WITH IT. BUT I HAVE NO RADIO AND NO CAMERA. I CONTINUED TO DRIVE AROUND NOT KNOWING WHAT WAS WRONG WITH THE TRUCK AND ONE NIGHT IT MAKE A SPARK AS I WAS SITTING WITH IT RUNNING AT A FAST FOOD DRIVE THRU. THE SMOKE WAS COMING FROM THE FRONT VENTS SO IT PARKED IT AND CALLED THE TOW TRUCK. QUICK TOWED IT BACK TO THE DEALER WHO STILL COULDN'T FIGURE OUT A PROBLEM THEY JUST DISCONNECTED THE WIRING COMPLETELY SO I'M WORSE OFF AS FAR AS IT GOES TO FIGURE OUT THE PROBLEM . I DON'T SEE ANY FIXES FOR THESE ISSUES BUT I'VE SEEN LOTS OF THE SAME COMPLAINTS PLEASE HELP
WHILE DRIVING POWER STEERING COMPLETELY FAILED. THE WHEEL JERKED A BIT BUT I WAS ABLE TO MAINTAIN CONTROL AND PULL OVER. WHEN I ATTEMPTED TO TURN THE WHEEL I HAD NO POWER STEERING AT ALL. I TOOK TO MY MECHANIC AND WAS TOLD THE STEERING RACK NEEDED TO BE REPLACED AT A COST OF $2000. CAR AS 100K MILES. MY CONCERN IS THERE WAS NO CODES OR FAULT DISPLAYED ON INSTRUMENT CLUSTER. THE NEXT DAY I DROVE THE CAR AND THE POWER STEERING WAS FINE. THE NEXT DAY DRIVING IT FAILED AGAIN. STILL NO SERVICE NEEDED LIGHT OR NOTIFICATION ON INSTRUMENT CLUSTER. CAR IS UNSAFE TO DRIVE FOR SOMEONE NOT STRONG ENOUGH TO TURN THE WHEEL WITHOUT POWER STEERING.
A WEEK AFTER PURCHASING 2/21/2017. THE ESCAPE STARTING RUNNING HOT THEN IT SHUT DOWN THE CAR ACCELERATION . TOOK IT BACK BECAUSE IT UNDER THE FACTORY WARRANTY, THEY SAID THE HEAD GASKET WERE BLOWN AND LEAKING COOLANT INTO THE ENGINE. MIND YOU IT ONLY RAN HOT FOR ONE MINUTE. THEY REPAIRED IT. A YEAR LATER IN FEBRUARY BEFORE MY BIRTHDAY 2/26- I SAY 2/19. THE TRANSMISSION WENT OUT, THEY REPAIRED THAT. A RECALL ON OWN COOLANT VALVE WAS FIXED BY DEALER. NOW IN THE BEGINNING OF MARCH THE WATER PUMP AND ENGINE PROBLEM HAS COME BACK. IF FILL THIS MODEL OF 2014 FORD ESCAPE IS A LEMON AND I SHOULD BE COMPENSATED FOR ALL MY INCONVENIENCE. IT BEEN NOTHING BUT A MONEY DRAIN AND THE DEALERSHIP IS ROBBING ME. I TOOK IT UP THERE TO SEE IF THEY COULD REPAIR THE PROBLEM, BUT THEY SAID MY WARRANTY HAS EXPIRED. THE TOLD ME THE WATER PUMP NEEDED TO BE FIX AND IT WILL COST $1,300 AND THAT I HAVE TO PAY THAT BEFORE THE CAN LOOK AT HEAD GASKET. TO MUCH TO PAY AND THERE CHARGING A SERVICE FEE WHICH IS OK BUT THE NEVER SAID ANYTHING ABOUT A STORAGE FEE. I HAD A TRIP SCHEDULE FOR DOMINICAN REPUBLIC. SHE TOLD ME THEY LEFT A MESSAGE DAYS AFTER BUT NEVER RECEIVED IT. I ASKED IF THEY CAN WAVE THE STORAGE FEE AND I'LL PAY THE REST BUT WAS TOLD THEY CAN'T DO SO. I ASKED TO SPEAK WITH THE MANAGER AND WAS TOLD HE WON'T BE BACK UNTIL MONDAY AND IT FRIDAY. CALLED CORPORATE THEY WERE NO HELP AT ALL. FORD MOTOR COMPANY IS THE WORST CAR COMPANY AND THEY DO NOT HELP THERE CUSTOMERS. POOR CUSTOMER SERVICE AND NO SOLUTION TO A PROBLEM THAT THEY NO THIS CAR IS KNOWN FOR. I'LL BE TAKING LEGAL ACTION IN A CIVIL SUIT AGAINST FORD. THANK YOU FOR LISTENING AND IF ANYONE HAS A SOLUTION PLEASE CONTACT ME. THANK YOU. ( I WILL NEVER THINK FORD FIRST- YOUR LAST). THEY WANT $160.00 FOR STORAGE.
TL* THE CONTACT OWNS A 2014 FORD ESCAPE. ON SEVERAL OCCASIONS, WHILE DRIVING 10-45 MPH, THE VEHICLE STALLED WITHOUT WARNING. THE CONTACT WAS ABLE TO RESTART THE VEHICLE. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC TO BE DIAGNOSED, BUT THE MECHANIC WAS UNABLE TO RETRIEVE A FAULT CODE. THE VEHICLE WAS NOT REPAIRED. CLONINGER FORD (LOCATED AT 1241 US HWY 70 SE, HICKORY, NC 28602, (828) 615-8653) WAS CALLED AND THE CONTACT WAS INFORMED THAT THE VEHICLE WAS NOT INCLUDED IN NHTSA CAMPAIGN NUMBER: 14V495000 (ELECTRICAL SYSTEM). THE FAILURE RECURRED APPROXIMATELY 8-10 TIMES. THE MANUFACTURER WAS NOTIFIED. THE APPROXIMATE FAILURE MILEAGE WAS 35,000.
2014 FORD ESCAPE 60,000 MILES REPLACED THE BATTERY LOST CONTROL OF POWER STEERING HAD TO BRING TO FORD DEALER THEY SAID IT WOULD NEED TO BE RE-FLASHED THEY THAN CALLED AND SAID IT NEEDED NEW RACK AND PINION FOR THE STEERING AND NEW ALIGNMENT FOR $2200 NOT SURE IF THIS WAS THE PROBLEM IF THIS IS TYPICAL OF THE ESCAPE BUT IT SHOULD NOT OF HAPPENED WITH A VEHICLE WITH THIS FEW OF MILES.
SHORTLY AFTER STARTING THE CAR (ON A COOL FALL DAY) A WARNING CAME ON THE DASH SAYING "STOP IMMEDIATELY, ENGINE OVERHEATING". THIS CAUSED THE CAR TO LIMIT MY ABILITY TO DRIVE THEREFORE I HAD O SLOWLY STOP AT CURBSIDE OF HIGHWAY. I CHECKED THE COOLANT WHICH WAS BASICALLY GONE. WHICH DIDN'T SEEM RIGHT ESPECIALLY SINCE I HAD JUST PURCHASED THE CAR TWO MONTHS PRIOR. ADDITIONALLY, THE ENGINE WASN'T SMOKING OR VISIBLY SHOWING SIGNS OF OVERHEATING. WHEN I TOOK IT TO THE SHOP THEY WERE NOT ABLE TO IDENTIFY ANY ISSUES. THERE WERE NO POOLS OF LIQUID UNDERNEATH THE CAR THAT WOULD INDICATE A LEAK. HOWEVER, THE ISSUE GOT WORSE AND I HAVE HAD TO FILL THE COOLANT TANK EVERY OTHER WEEK. TOOK THE ESCAPE INTO THE DEALERSHIP, THEY SAID IT WOULD BE A HOSE LEAK AND THE COOLANT NEEDED TO BE FLUSHED FOR 800 DOLLARS. I DIDN'T HAVE THE MONEY, SO TOOK IT TO ANOTHER SHOP. THAT SHOP RAN TESTS BUT COULDN'T FIND A LEAK IN THE HOSING SYSTEM NOR COULD THEY SEE SIGNS OF COOLANT ON OTHER PARTS OF THE ENGINE. MY CAR CONTINUED TO SUCK DOWN COOLANT FOR NO APPARENT REASON UNTIL FINALLY THE TIMING BELT BROKE.
TL* THE CONTACT OWNS A 2014 FORD ESCAPE. WHILE DRIVING 45 MPH, THE CHECK ENGINE WARNING INDICATOR ILLUMINATED AND THE VEHICLE STARTED TO OVERHEAT. THE VEHICLE WAS TAKEN TO FORD MOTOR CREDIT COMPANY (LOCATED AT 9009 CAROTHERS PKWY, FRANKLIN, TN 37067, (800) 727-7000) AND WAS INFORMED THAT THE CYLINDER HEAD WAS FRACTURED AND THE ENGINE NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE VEHICLE WAS INCLUDED IN NHTSA CAMPAIGN NUMBER: 17V209000 (ENGINE AND ENGINE COOLING), BUT THE PART WAS NOT AVAILABLE. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE DEALER WAS NOT CONTACTED. THE APPROXIMATE FAILURE MILEAGE WAS 36,000. PARTS DISTRIBUTION DISCONNECT.
TL* THE CONTACT OWNED A 2014 FORD ESCAPE. WHILE DRIVING 20-25 MPH, A VEHICLE CUT IN FRONT OF THE CONTACT'S VEHICLE. AS A RESULT, THE CONTACT CRASHED INTO THE FRONT QUARTER PANEL OF THE OTHER VEHICLE. THE SEAT BELT FAILED TO RETRACT AND THE DRIVER'S SIDE DOOR AIR BAG FAILED TO DEPLOY. THE CONTACT SUSTAINED INJURIES TO THE SHOULDER AND HAND, WHICH REQUIRED MEDICAL ATTENTION. THE PASSENGER WAS NOT INJURED. THE VEHICLE WAS TOWED TO AN INDEPENDENT LOT AND DEEMED DESTROYED BY THE INSURANCE COMPANY. A POLICE REPORT WAS FILED. THE LOCAL DEALER WAS NOT CONTACTED. THE VEHICLE WAS NOT DIAGNOSED. THE MANUFACTURER WAS CONTACTED AND DID NOT ASSIST. THE FAILURE MILEAGE WAS 99,000. *BF CONSUMER ALSO STATED DRIVER SIDE AIRBAG AND SEAT BELT FAILED. CONSUMER 'S RIGHT SIDE HIT AGAINST SEAT BELT BUCKLE, CAUSING HER TO SEVERLY BRUISE WITH INJURY. 'PARTS OF THIS DOCUMENT HAVE BEEN REDACTED TO PROTECT PERSONALLY IDENTIFIABLE INFORMATION PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6).'*JB
TL* THE CONTACT OWNS A 2014 FORD ESCAPE. ON THREE OCCASIONS, WHILE LOADING CARGO INTO THE VEHICLE, THE LIFTGATE FELL AND STRUCK THE CONTACT ON THE BACK AND SHOULDERS. MEDICAL ATTENTION WAS NOT RECEIVED. THE CONTACT STATED THAT THE LIFTGATE INDEPENDENTLY OPENED. THE VEHICLE WAS TAKEN TO MOCK FORD SALES (LOCATED AT 913 SE 6TH ST, GRANTS PASS, OR 97526, (541) 476-6656) WHERE IT WAS DIAGNOSED THAT THE RKE TRANSMITTER MODULES SHOWED NO CODES. THE CONTACT WAS INFORMED THAT THE HANDS-FREE POWER LIFTGATE OPTION SHOWED NO FAULT CODES. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 29,180.
THE VEHICLE WAS PARKED STATIONARY WHILE I WENT INSIDE THE OFFICE BUILDING TO RUN AN ERRAND. WHEN I CAME OUT, MY DAUGHTER OPENED THE PASSENGER SIDE DOOR FIRST AS I WAS OPENING MINE AND SHE SCREAMED AND SMOKE AND FIRE CAME BURSTING OUT OF THE CAR AND ALL THE WINDOWS BLEW OUT AND KNOCKED US BOTH OFF OUR FEET. THE FIRE DEPARTMENT SAID IT WAS ELECTRICAL AS THE ENGINE WAS STILL INTACT.
I WAS DRIVING ON THE HIGHWAY AND ALL OF A SUDDEN THE STEERING WHEEL FROZE UP AND WOULD NOT TURN UNLESS USING TREMENDOUS FORCE. I WAS LUCKY NOT TO BE IN AN ACCIDENT. THE CAR ONLY HAS 56-58K MILES AND IS NOT THAT OLD. I WAS NOW CHARGED BY FORD ALMOST $2,000 TO REPLACE THE STEERING SYSTEM. I HAVE READ ABT THIS FROM OTHER OWNERS ON-LINE, BUT THERE SEEMS NOT TO BE A RECALL FOR SOMETHING THAT CAN POTENTIALLY CAUSE AN DEADLY ACCIDENT.
THE INSTRUMENT CLUSTER MULTI-FUNCTION DISPLAY (MFD) WENT BLANK. EXACTLY AS DESCRIBED IN FORD RECALL 15C03. THIS IS A SAFETY PROBLEM. THE CAR WAS MANUFACTURED IN THEIR LUCASVILLE OH PLANT DURING THE DATES MENTIONED IN THEIR RECALL, HOWEVER, MY VIN WAS NOT INCLUDED IN THE RECALL. SINCE THIS IS THE EXACT SAME PROBLEM LISTED I SUSPECT THEY MAY NOT HAVE BEEN CORRECT. FORD IS NOT RESPONSIVE EXCEPT TO SAY MY CAR IS NOT INCLUDED IN THE RECALL.
OUR 2014 FORD ESCAPE WAS RECENTLY UNDER REPAIR FOR THE JAN 2018 COOLANT RECALL. IT WAS COMPLETED ON MAR 15, 2019. ON MAR 16, 2019. OUR VEHICLE HAD DRIVEN ON THE FREEWAY FOR 3 HRS FOR A DISTANCE OF 200 MILES AND UPON EXITING THE FREEWAY AND STOPPING AT A STOPLIGHT. MY VEHICLE STOPPED MOVING AND MANAGED TO GET IT ONTO A GAS STATION PARKING LOT.. I HAD IT TOWED THE NEAREST CAR DEALERSHIP AND THEY HAD DIAGNOSED IT AND CAME BACK WITH THE TRANSMISSION AND COOLANT BEING THE ISSUE. THEY ARE CURRENTLY WANTING TO CHARGE US A LARGE AMOUNT OF MONEY TO FOX THE REPAIRS AND TRANSMISSION. I NOTICED THAT THERE IS A RECALL FOR THE TRANSMISSION AS OF SEPT 2018. NO RECALL MESSAGE HAS BEEN SENT OUT YET. HOWEVER. I BELIEVE MY VEHICLE IS AFFECTED AS IT WOULD MAKE AN UNUSUAL SOUND FROM TIME TO TIME WHEN SHIFTING FROM PARK, REVERSE, OR DRIVE AS IF IT GOT STUCK. I WOULD LOVE TO HAVE SOMEONE FROM THE FORD ASSIST ME WITH THIS BECAUSE IT DOESNT MAKE SENSE FOR ME TO DEAL WITH THIS IF THIS HAS BEEN A DISCOVERED ISSUE. PLEASE ASSIST ME IN THIS MATTER. THANK YOU.
VEHICLE HAD A RECALL FOR COOLANT SENSOR FIXED IN 01/2018. SINCE THEN COOLANT HAS RUN LOW, BEEN CHECKED NUMEROUS TIMES, HAD HOSES REPLACED, SEVERAL DIAGNOSTIC TESTS LOOKING FOR PROBLEMS, CAR HAS SINCE OVERHEATED, AND IS NOW IN NEED OF A NEW ENGINE BECAUSE OF COOLANT SYSTEM PROBLEM NOT FIXED BY A SENSOR ALERTING YOU TO A LEVEL OF FLUID. NO LEAK EXISTS SO COOLING FLUID IS WORKING ITS WAY THROUGH THE ENGINE SYSTEM SOME OTHER WAY. THE PROBLEM HAS PERSISTED FOR NEARLY 7 MONTHS NOW. THE VEHICLE RAN EMERGENCY MESSAGES ON THE DASH MERE MINUTES AFTER STARTING STATING THAT THE ENGINE WAS OVERHEATING AND TO IMMEDIATELY EXIT THE VEHICLE.
TL* THE CONTACT OWNS A 2014 FORD ESCAPE. THE CONTACT STATED THAT THE DIGITAL PANEL STARTED FLASHING AND THEN WENT BLANK. THE PANEL FLASHED BACK ON, BUT THEN WENT BLANK AGAIN AND REMAINED BLANK. THE DEALER (UPPER MARLBORO FORD, 5701 CRAIN HWY, UPPER MARLBORO, MD 20772, (301) 627-5600) PERFORMED A GENERAL MAINTENANCE SPECIAL VEHICLE CHECK-UP FOR SEVERAL SERVICES, BUT DID NOT MENTION THE PANEL FAILURE. WHEN THE CONTACT QUESTIONED THE DEALER, THEY STATED THERE WAS NO RECALL AND DID NOT PROVIDE A REPAIR ESTIMATE. THE MANUFACTURER WAS NOT CONTACTED. THE FAILURE MILEAGE WAS 104,000.
TL* THE CONTACT OWNS A 2014 FORD ESCAPE. WHILE DRIVING 35 MPH, THE CHECK ENGINE WARNING INDICATOR ILLUMINATED AND THE COOLANT LEVEL WAS LOW. THE CONTACT DROVE THE VEHICLE TO SAM LEMAN FORD (LOCATED AT 1508 MORRISSEY DR, BLOOMINGTON, IL 6170, (309) 663-1331) WHERE IT WAS DIAGNOSED THAT THE COOLANT BYPASS VALVE NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS CONTACTED AND DID NOT ASSIST. THE FAILURE MILEAGE WAS 49,000.
POWER STEERING WENT OUT ON ME WHILE DRIVING OUT OF NOWHERE. WAS DRIVING FINE NOT EVEN 8 HOURS BEFOREHAND. AFTER TURNING ON THE CAR THE STEERING WAS HARD TO KEEP CONTROL OF. AS I KEPT DRIVING THE POWER STEERING WAS LOCKING UP AND SOUNDED LIKE IT WAS GRINDING GEARS TOGETHER. AFTER STOPPING FOR FOOD, TURNED THE CAR BACK ON TO REVERSE AND THE STEERING WHEEL HAD LOCKED AND ON THE DASH IT STATED 'STEERING LOSS. PARK SAFELY.' AFTER THIS AND EVERYTHING LOCKED I CALLED A TOW TRUCK TO TOW IT HOME IN MY DRIVEWAY.
MANUFACTURER NAME : FORD MOTOR COMPANY NHTSA RECALL NO. / MFR RECALL NO. : 17V-209 / 17S09 RECALL SUBJECT : ENGINE CYLINDER HEAD MAY LEAK OIL WHEN SITTING AT A STOP LIGHT, A MESSAGE CAME UP ON MY MESSAGE BOARD "SERVICE ENGINE NOW". THE VEHICLE STARTED TO SHUDDER AND THEN SMOKE CAME OUT FROM UNDER MY HOOD. I TURNED THE VEHICLE OFF IMMEDIATELY, WHILE STILL SITTING AT THE LIGHT, AND GOT OUT. THE VEHICLE WAS INSPECTED BY A FORD DEALERSHIP AND STATED THE HEAD NEEDED TO BE REPLACED DUE TO A CRACKED CYLINDER HEAD WITH AN ESTIMATED OF $3500.00. I DID NOT RECEIVE NOTICE OF THE RECALL REFERENCED ABOVE. MY VEHICLE HAS BEEN "LOSING" COOLANT, WHICH I HAD BEEN REFILLING QUITE OFTEN WITH NO VISIBLE LEAKS OR PUDDLES. IF I HAD KNOWN OF THE RECALL THIS COULD HAVE BEEN PREVENTED. DUE TO AN ISSUE BY THE MANUFACTURER, I AM NOW SOMEHOW RESPONSIBLE TO FIX THEIR PROBLEM. THIS HAS HAPPENED ON MANY OTHER VEHICLES AND SHOULD BE CORRECTED BY THE COMPANY. I AM THANKFUL I DID NOT HAVE MY YOUNG DAUGHTER WITH ME AT THE TIME.
ON WEDNESDAY MARCH 13, 2019, I WAS DRIVING WEST AT APPROXIMATELY 60 MILES PER HOUR, ON INTERSTATE HIGHWAY 10 IN SAN ANTONIO TEXAS BETWEEN FRESNO DR. AND WEST AVE. THE HOUR WAS APPROXIMATELY 10:00 PM. THE WEATHER WAS CLEAR, TEMPERATURE WAS IN THE MIDDLE 60'S. TRAFFIC WAS LIGHT. SUDDENLY, I HEARD A VERY LOUD NOISE, THE SUNROOF GLASS ON MY VEHICLE EXPLODED. I DID NOT SEE AN OBJECTS OR HEAR ANYTHING THAT MAY HAVE CAUSED THE GLASS TO BREAK. I HAD NOT DRIVEN UNDER AN OVERPASS OR BRIDGE. I EXITED THE FREEWAY AT WEST AVE. AND ENTERED A 7 ELEVEN PARKING LOT TO INSPECT THE DAMAGE. THE FRONT PANEL OF THE SUNROOF WAS BROKEN. I INSPECTED THE SUNROOF FOR EVIDENCE OF AN OBJECT THAT MAY HAVE HIT THE GLASS, BUT FOUND NONE. SOME OF THE GLASS DID FALL INTO THE SPACE BETWEEN THE ROOF AND THE INTERIOR PANEL, BUT THE MAJORITY OF THE GLASS WAS STILL IN ITS ORIGINAL PLACE. IT APPEARED BOWED AS IF THE BREAK OCCURRED FROM THE INSIDE OUT.
TRANSMISSION FAIL: WE WERE DRIVING OUR 2014 FORD ESCAPE AT TIME OF THE FAIL. TURNING INTO TRAFFIC AND THE CAR WOULDNT GO ALMOST CAUSED A CAR TO HINT US CAUSE WE COULDNT GO WE COULDNT GET OUT OF THE WAY. FORD IS SAYING ITS THE TRANSMISSION LINE NOT BUILDING ENOUGH PRESSURE TO CHANGE GEARS. WE TOOK IT FORD ONE YR AGO BECAUSE IT WAS SHIFTING RIGHT FROM 2ND GEAR, THEY CHANGED THE FLUIDS SAID IT TESTED FINE AT THOS TIME. ONE YR TO THE DAY TRANSMISSION FAILS.
THERE WAS A RECALL ON THE COOLANT SYSTEM, TO ADD A SENSOR DUE TO FORD HAVING CARS BLOWING MOTORS. AFTER THIS RECALL WAS DONE, I HAD THE CAR IN THE GARAGE ON AND OFF FOR OVER A MONTH, TO FIND OUT THAT TH COOLANT WAS LEAKING INTO THE NUMBER 4 CYLINDER. SO, THEY REPLACE THE MOTOR, NOT SURE ABOUT THE HEADS. THEN WITH IN WEEKS TROUBLE WITH THE TRANSMISSION.
DOES NOT GET ADVERTISED FUEL EFFICIENCY. FUEL EFFICIENCY IS MUCH LOWER AT AROUND 22 MPG COMBINED. VERY DISAPPOINTED.
CAR OCCASIONALLY DIED AT STOP LIGHTS, SIGNS AND ONCE ON THE EXIT RAMP WHILE EXITING A HIGHWAY. OCCASIONAL TO OFTEN ROUGH RUNNING ESPECIALLY AT LOW SPEED AND ODD SHIFTS FROM THE TRANSMISSION. SURGING IN THE ENGINE WHILE AT HIGHWAY SPEED AND WHEN SLOWING TO STOP. ENGINE FAULT MESSAGE WOULD COME UP IN DISPLAY AND I TOOK A PICTURE, SHOWED IT TO SERVICE MANAGER WITH NO SUCCESS. COMPUTER WOULD NOT STORE CODES WHEN THESE PROBLEMS OCCURRED SO ON 4 SEPARATE TRIPS TO THE DEALERSHIP I WAS TOLD THERE WAS NOTHING THAT COULD BE DONE AND TO CONTINUE TO DRIVE IT AND BRING IT IN IF IT HAPPENED AGAIN. VEHICLE FINALLY DIED AND CHECK ENGINE LIGHT CAME ON AND STAYED ON. HAD IT TOWED TO THE DEALERSHIP AND A SIGNAL RETURN FOR MAP WIRING PROBLEM WAS DIAGNOSED AND REPAIRED. AFTER SOME READING I BELIEVE THERE HAVE BEEN SERVICE ADVISORIES AND POSSIBLY A RECALL FOR CERTAIN VIN'S. I TOLD THE DEALERSHIP I DID NOT FEEL SAFE DRIVING THE VEHICLE WITH THE PROBLEMS IT WAS HAVING BUT IT MADE NO DIFFERENCE.
I WAS DRIVING DOWN THE HIGHWAY AT A NORMAL RATE OF SPEED (65), AS BY VEHICLE BEGAN TO STALL OUT. THE CAR STOPPED DRIVING RIGHT ON THE HIGHWAY, AND I WAS BARELY ABLE TO PULL IT TO THE SHOULDER WITHOUT GETTING HIT BY OTHER CARS. ONCE I PULLED TO THE SHOULDER, THE CAR BEGAN SMOKING. SMOKE QUICKLY FILLED THE INSIDE OF THE VEHICLE. BEFORE I COULD ROLL ALL THE WINDOWS DOWN, THE ENGINE HAD BURST INTO FLAMES.
TL* THE CONTACT OWNED A 2014 FORD ESCAPE. WHILE DRIVING APPROXIMATELY 50 MPH, THE "SERVICE THE ENGINE" INDICATOR ILLUMINATED. THE VEHICLE WAS PULLED OVER TO THE SIDE OF THE ROAD. THE CONTACT EXITED THE VEHICLE AND NOTICED FLAMES UNDERNEATH THE HOOD. THE CONTACT CALLED 911 AND TWO POLICE VEHICLES AND A FIRE TRUCK IMMEDIATELY ARRIVED AT THE SCENE. THE FIRE DEPARTMENT EXTINGUISHED THE FIRE. A POLICE REPORT AND A FIRE REPORT WERE FILED. THE VEHICLE WAS COMPLETELY DESTROYED AND TOWED TO A TOW YARD. THERE WERE NO INJURIES. THE DEALER WAS NOT CALLED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE AND DID NOT ASSIST. THE CONTACT WAS UNAWARE OF NHTSA CAMPAIGN NUMBERS: 17V209000 (ENGINE AND ENGINE COOLING) AND 18V471000 (POWER TRAIN). THE FAILURE MILEAGE WAS APPROXIMATELY 75,000. PARTS DISTRIBUTION DISCONNECT.
MY 2014 FORD ESCAPE, WITH A 1.6L GTDI ECOBOOST ENGINE, BUILT IN LOUISVILLE, KY IN MARCH 2014 LEAKS ENGINE COOLANT. I PURCHASED THIS VEHICLE ON JUNE 6, 2014. I HAVE PUT MY VIN INTO THE NHTSA NATIONAL RECALL SITE AND IT SAYS MY CAR IS NOT RECALLED. HOWEVER, FORD SAFETY RECALL 17S09 SUPPLEMENTAL #1, DATED DECEMBER 13, 2017, AND NHTSA CAMPAIGN NUMBER 17V209, AFFECTING 230,000 2014 ESCAPES CLEARLY STATES THAT MY VEHICLE, MANUFACTURED IN MARCH 2014, SHOULD BE IN THE RECALL SINCE IT WAS BUILT IN LOUISVILLE BETWEEN FEB 13, 2013 AND SEPT 2, 2014, THE RECALL TIMELINE. MY CAR, LEAKING ENGINE COOLANT, IS EXACTLY THAT DESCRIBED IN FORD SAFETY RECALL 17S09. IN THE PAST 10 WEEKS OR SO I HAVE NOTICED COOLANT ON MY GARAGE FLOOR AND HAVE FILLED THE COOLANT RESERVOIR AT LEAST 8 TIMES. AT ONE TIME THE HEATER DID NOT WORK AND THE RESERVOIR WAS NEARLY EMPTY. I AM CONCERNED ABOUT THE POSSIBILITY OF AN OVERHEATED ENGINE CAUSING THE CYLINDER TO CRACK AND SPEW OIL RESULTING IN A POSSIBLE ENGINE FIRE. I CURRENTLY HAVE APPROXIMATELY 39,000 MILES ON THIS VEHICLE. IF THIS VEHICLE VIN IS NOT RECALLED, I CERTAINLY WOULD LIKE A DETAILED ANSWER WHY IT IS NOT SINCE IT MEETS ALL THE PARAMETERS OF SAFETY RECALL 17S09 SUPPLEMENTAL #1 AND NHTSA CAMPAIGN NUMBER 17V209. THANK YOU.
CAR LOSSES ALL POWER WHILE ACCELERATING OVER 40 MPH. GETTING ON THE HIGHWAY IS THE WORST. MOTOR WILL REV UP ALMOST REDLINING BEFORE SLAMMING INTO A RANDOM GEAR WITH AGAIN NO POWER SO I'M NOT GAINING ANY SPEED. JUST RPMS ARE SCREAMING LIKE I'M IN NEUTRAL. IT'S VERY UNSETTLING TO HAVE MY CAR PRACTICALLY STOPPING IN THE HIGHWAY.
TL* THE CONTACT OWNS A 2014 FORD ESCAPE. WHILE REVERSING OUT OF THE DRIVEWAY, THE VEHICLE STALLED WITHOUT WARNING. THE CONTACT HAD TO TURN THE VEHICLE OFF AND BACK ON FOR IT TO OPERATE. THE DEALER WAS NOT CONTACTED. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE AND INFORMED THE CONTACT TO CALL NHTSA TO FILE A COMPLAINT. THE FAILURE MILEAGE WAS 57,000.
ON FEB 22 2019 I WAS DRIVING GO WORK ON A SMALL HILL. I LOST ALL POWER THE RPMS SHOT UP AND THE SUV SLOWED DOWN.I MADE IT TO FLAT GROUND AND THE SUV STOPPED. I PUT THE SUV IN PARK FOR A COUPLE SECONDS THEN I PUT IT BACK IN DRIVE IT WOULDN'T MOVE SO I PUT IT IN REVERSE IT STILL WOULDN'T MOVE I PUT IT BACK IN PARK AND TURNED OFF. I WAITED A FEW MINUTES TURNED IT ON IT MOVED ENOUGH FOR ME TO PARK IT AT A GAS STATION.
THE REAR SEAT BELT BUCKLES ARE STUCK UNDERNEATH THE SEATS. I WAS ABLE TO FORCE ONE UP BY REACHING MY ARM UNDERNEATH BUT THE PLASTIC IS BENT UP AND THE LATCH DOES NOT PUSH IN MAKING IT INOPERABLE. IT APPEARS THERE IS METAL PIECE ON THE EDGE OF THE SEAT CUSHION THAT KEEPS THE SEAT BELT BUCKLES FROM COMING UP TO TOP SIDE OF SEAT WHERE THEY WOULD BE ACCESSIBLE TO PASSENGERS. I AM NOT SURE IF THIS PROBLEM WAS LIKE THIS WHEN I PURCHASED THE VEHICLE OR IF IT OCCURRED WHEN THE SEATS WERE FOLDED DOWN AT SOME POINT. I ONLY DISCOVERED IT WHEN A FAMILY MEMBER WAS RIDING IN BACK SEAT AND WAS UNABLE TO FIND THE SEAT BELT LATCHES.
THE SNOW CAKES ON THE OUTER WHEEL WELL FELT AND NOW THE FELT HAS BROKEN FROM THE CLIPS THE SENSORLIGHT COMES ON THE FELT KEEPS THE SNOW FROM COMING OFF SO IT BUILDS UP IN JUST A BLOCK WAS TOLD IT WILL HAVE TO BE REPLACED CAN'T PREVENT THE SNOW FROM CAKING ON THE FELT AND SETTING OFF THE SENSOR CAN'T KEEP REPLACING THESE FELT WHEEL WELL IT SHOULD BE A RECALL
THE ENGINE STALLS MOMENTARILY WHEN I TRY TO START UP AFTER TURNING A CORNER, OR WHEN I SLOW DOWN AND TRY TO ACCELERATE AGAIN. I HAVE TRIED BUYING HIGHER GRADE GAS AND USED EXTRA CLEANING FLUIDS RECOMMENDED. NEITHER HELPED. IT IS FRIGHTENING TO PRESS THE ACCELERATOR AND NOTHING HAPPENS IMMEDIATELY. THIS HAPPENS IN CITY DRIVING.
SON WAS DRIVING CAR ON LOCAL ROADS WHEN POWER STEERING FAILED. HE WAS EVENTUALLY ABLE TO PULL TO THE SIDE OF THE ROAD AND WAIT FOR TOW TRUCK. CAR WAS DELIVERED TO SHEEHY FORD DEALER IN GAITHERSBURG, MD. RECEIVED CALL TODAY THAT THE RACK AND PINION STEERING ON THE CAR, WITH FEWER THAN 75,000 MILES, "BURNED OUT" AND RELATED REPAIRS RUN $2,400+. MY BRIEF RESEARCH OF THE MATTER SUGGESTS THAT THIS IS A MANUFACTURER ISSUE AND SHOULD BE COVERED BY FORD AND THE DEALERSHIP AS IF IT WERE A RECALL. IT APPEARS THAT FORD HAS CAPITULATED IN SOME INSTANCES AND INSTRUCTED DEALER TO REPAIR AT NO COST. HOW DO I COMPEL THE MANUFACTURER TO DO THE SAME FOR ME?
ON MY WAY TO WORK THIS MORNING I WAS IN MOTION WHEN ALL OF THE SUDDEN ALL THE LIGHTS IN MY CAR CAME ON A MESSAGE CAME UP THAT SAID SERVICE ENGINE NOW THE CAR WOULD NOT GO AT ALL AS I TURNED OFF OF THE HIGHWAY ONTO A CITY STREET I NOTICED THE CAR SMOKING I GOT OUT TO LOOKIF THERE WAS FIRE THERE WAS I GOT MY 3 CHILDREN OUT OF THE BACKSEAT AND GOT AWAY FROM THE CAR I WATCHED AS MY CAR BURNT TO THE GROUND.
PURGE VALVE FAILURE. PURGE VALVE WAS EXPERIENCING A LEAK AND REQUIRED REPLACMENT. CAR WOULD SHUT OFF ON ROAD WHEN IDLING. MECHANIC NOTED HE HAS SEEN SIMILAR ISSUES IN OTHER FORD ESCAPES, AND EVEN NOTED THE PART IS IDENTICAL TO THE PURGE VALVE THAT HAS BEEN RECALLED ON THE FORD FOCUS.
"TAKATA RECALL". MY VEHICLE HAS LOST 2 TANKS OF ANTIFREEZE IN 3 MONTHS. IT IS NOT LEAKING ONTO THE GROUND, BECAUSE THERE ARE NO DRIPS OR PUDDLES EVER VISIBLE UNDER THE VEHICLE. OTHER 2014 FORD ESCAPES WERE RECALLED FOR THIS SAME THING, WHICH COULD ULTIMATELY CAUSE A FIRE. MY PARTICULAR VEHICLE WAS NOT INCLUDED IN THE RECALL, BUT IS HAVING THE SAME ISSUE, AND DEALERSHIPS WON'T FIX IT AS A RECALL. MUST MY VEHICLE CATCH ON FIRE BEFORE SOMETHING IS DONE!!
WAS DRIVING AT 60 MPH WHEN VEHICLE RPM SUDDENLY REDLINED AND VEHICLE LOST POWER AND SHUT OFF. VEHICLE STEERING WAS HARD AND VEHICLE WENT INTO A DITCH.
FORD HAD A RECALL ON THE 2014 FORD ESCAPE IN TWOTHOUSAND 17 FOR AN ENGINE COOLANT SENSOR I BOUGHT THE CAR SIX MONTHS AGO THE RECALL WAS FIXED BY THE OLD OWNER AT A FORD DEALERSHIP NOW THAT THE CAR BELONGS TO ME THE SENSOR IS BAD AGAIN NOW I'M STUCK PAYING FOR A BAD SENSOR I BELIEVE THE SENSOR WAS DEFECTIVE AND SO DOES MECHANIC WHY SHOULD I HAVE TO PAY FOR IT DEFECTIVE PART FORD IS NO HELP
THE VEHICLE HAS 109K MILES ON IT AND IS CONSUMING TOO MUCH COOLANT. IT HAS UNDERGONE PRESSURE TESTING AND THERE ARE NO LEAKS OR CRACKS IN THE RADIATOR. THE ONLY SOLUTION THE MECHANICS CAN THINK OF IS THAT THIS MAY HAVE THE SAME PROBLEM AS THE 2013 MODELS WITH COOLANT CONSUMPTION PROBLEMS. THIS HAS HAPPENED THREE TIMES IN THE PAST THREE MONTHS. UPON STARTING THE VEHICLE ENGINE COOLANT LOW APPEARS ON THE DASH. WHEN IT APPEARS THE COOLANT IS IN FACT LOW AND EACH OF THE THREE TIMES IT HAS BEEN REFILLED. IT CAN USUALLY GO ANOTHER 1,000 MILES AND THEN COOLANT HAS DISAPPEARED AGAIN.
I BOUGHT MY CAR IN FEBRUARY 2017. SOON AFTER PURCHASING THIS (USED) I BEGAN LOSING ENGINE COOLANT RAPIDLY AND MY CAR WOULD NOT GET WARM WHEN I HAD THE HEAT ON. ALSO, BLUE SMOKE WOULD COME FROM THE EXHAUST. I HAVE TAKEN TO MY BROTHER-IN-LAW FOR A LOOK-OVER AND THEY SAID THIS LOOKS LIKE A LEMON CAR. WELL, UPON RESEARCH, I SEE A RECALL WHICH MATCHES A LOT OF THE SYMPTOMS OF MY CARS ISSUES, BUT NO RECALL HAS BEEN ISSUED ON MY VIN. I BELIEVE THAT WHATEVER IS GOING ON WITH MY CAR IS A DIRECT RESULT OF THE SAME ISSUE BEING RECALLED AND I NEED THIS INVESTIGATED AS SOON AS POSSIBLE.
ENGINE CYLINDER LEAK AND OTHER RECALLS. NO RECORDS ON CAR VIN NUMBER TO BE FOUND. FORD DENIES RECALLS BUT DID FIX 2 RECALLS BEFORE BLOCKING OTHERS. THE BLOCK WAS DONE WHEN I FILED LEMON LAW FOR OTHER PROBLEMS. TRANSMISSION REPLACED 2 TIMES. SEVERAL RECALLS WITH NO NOTICE OR RECORDS.
CAR EXPERIENCES TOTAL LOSS OF ACCELERATION WHILE DRIVING. THIS HAPPENED ON HIGHWAY AT 40 MPH. CAR BEHIND US ALMOST SLAMMED INTO US.
THERE WAS A LEAK FROM THE RADIATOR FLUID INTO THE ENGINE BLOCK THAT RESULTED IN A BLOWN HEAD GASKET. THERE WAS NO WARN LIGHT SUGGESTING THAT THE COOLANT LEVEL WAS LOW, WHICH MAY HAVE PREVENTED THE PROBLEM. THERE HAS BEEN A FACTORY RECALL FOR THIS EXACT SITUATION ON THE EXACT SAME MAKE MODEL AND YEAR OF MY VEHICLE, BUT SOMEHOW MY VEHICLE WAS NOT INCLUDED. PLEASE SEE ATTACHED RECALL LETTER FROM FORD'S SITE. THIS IS MY ONLY CAR I HAVE SAVED UP TO GET AND REPAIRS OF THE HEAD GASKET WOULD BE $3000. HOWEVER, FORD WILL NOT REPAIR IT BECAUSE THEY SAID THEY CAN NOT GUARANTEE THE REPAIR DUE TO THE ISSUE WITH THE LEAK. THEY HAVE SEEN THIS SEVERAL TIMES. THEY WILL ONLY DO A FULL ENGINE REBUILD OR REPLACEMENT FOR $8000 BECAUSE THEY ADMIT THAT THIS IS A FACTORY DEFECT. THE VEHICLE IS CURRENTLY AT THE SHAWNEE MISSION FORD (11501 SHAWNEE MISSION PKWY. SHAWNEE, KS 66203) IN DESPERATE NEED OF A RECALL. THIS HAPPEN WHILE DRIVING DOWN INTERSTATE 35 FROM OMAHA TO KANSAS CITY
THIS CAR HAS HAD 13 RECALLS SINCE MANUFACTURED FOR DIFFERENT MECHANICAL AND SAFETY ISSUES SOME EVEN RESULTING IN SPONTANEOUS ERUPTION OF FIRE TO THE ENGINE BAY. WHILE REPLACING MY BATTERY THE DELEARAHIP NOTIFIED ME OF SEVERAL RECALLS THAT REQUIRED ATTENTION, SO I HAD THEM REPLACE EACH ITEM THAT HAD BEEN RECALLED, ONE OF WHICH WAS A SENSOR WITHIN THE TRANSMISSION. AFTER I TOOK THE VEHICLE TO HAVE IT REPLACED SUBSEQUENTLY, MAYBE 6 MONTHS LATER I HAD DRIVING ISSUES WHILE OPERATING IT ON THE EXPRESSWAY. THE VEHICLE WOULD GO IN AND OUT OF GEAR WHILE DRIVING AND I COULD NOT CONTROL THE SPEED OF THE VEHICLE. THIS OCCURRED THE ENTIRE DRIVE HOME TO THE POINT WHERE I HAD TO DRIVE WITH HAZARD LIGHTS ON SO THAT I WOULD NOT GET REAR ENDED FOR HAVING INTERMITTENT SPEED/DRIVING ISSUES. THE CAR WOULD LITERALLY OVER REV THE THE ENGINE AS IF I WAS FLOORING THE PEDAL WHEN I WASN'T EVEN TOUCH THE GAS AT ALL. THE SENSOR LITERALLY TOOK CONTROL OF THE ENGINE AS IF IT WAS DRIVING ITSELF. I DIDN'T DRIVE IT UNTIL THE NEXT MORNING THEN THE NEXT DAY, THE ONLY WAY TO DRIVE IT WAS IF I SLOWLY TRANSITIONED SPEEDS. I HAD TO TAKE THE VEHICLE TO HAVE THE SAME SENSOR REPLACED. AFTER REPLACING THE SENSOR IT STILLS SEEMS TO NEED TO BE DRIVEN SLOWER THAN WHEN I FIRST BOUGHT IT OR IT MIGHT BREAK AGAIN. THIS IS A SAFETY HAZARD. I'M AFRAID TO DRIVE THE VEHICLE WITH MY DAUGHTER IN IT DUE TO THE FACT THAT I MIGHT HAVE MECHANICAL ISSUES WHILE DRIVING AGAIN & BE ON THE HIGHWAY TO HAVE A HIGH SPEED COLLISION WITH A TODDLER WOULD KILL ONE OR BOTH OF US. THIS MODEL IN PARTICULAR HAS HAD MORE RECALLS THAN ANY CAR I'VE EVER HAD OR EVEN HEARD OF HAVING. I HAVE TO CONTINUE MAKING PAYMENTS ON IT DUE TO MY NEGATIVE EQUITY YET IT ISN'T RELIABLE ENOUGH TO GET ME TO WORK EVERYDAY. FORD NEEDS TO REPLACE THIS MODEL FOR ALL OWNERS.
MY CAR LOST POWER IN THE MIDDLE OF ROAD GOING 40 MPH. ALMOST GOT REAR ENDED. ACCELERATOR TO FLOOR. NO RPMS. HAS HAPPENED 6 TIMES NOW. IT IS AT DEALER. THEY ARE TAKING APART TRANSMISSION. A VERY DANGEROUS CAR I NO LONGER WANT.
RECALLED 17S09 REPAIRED, MAY 2018. COOLANT LIGHT ON HOT, EVERYTHING LOCKED DOWN. VEHICLE STATIONARY, REMOTE USED TO START CAR.
RECALL PERFORMED (17S09) COOLANT SENSOR UPGRADE. THE NEW SENSOR BUT THE VEHICLE IN (LIMP MODE) CAN NOT DRIVE IT EVEN THOUGH THE COOLANT LEVEL WAS IN THE NORMAL OPERATING LEVEL. THE MECHANIC INDICATED THAT A LEAK IN THE TOP HOSE WAS THE ISSUE AND THAT THERE WAS A REDESIGN OF A KNOWN ISSUE.LUCKY THE VEHICLE WAS PARKED AND HAD TO BE TOWED BACK TO THE DEALERSHIP.
AS I WAS DRIVING UP A HILL ON THE HIGHWAY, THE TRANSMISSION SHIFTED DOWN HARSHLY. AT THE NEXT EXIT, I GOT TO THE FIRST TRAFFIC LIGHT WHERE THE TRANSMISSION SHIFTED DOWN, AGAIN EXTREMELY HARSHLY. WHEN THE LIGHT TURNED GREEN, THE CAR WAS ABLE TO MOVE FORWARD INTO THE INTERSECTION BUT FAILED TO SHIFT UP, AND WOULD NOT PUT ANY POWER DOWN IN FIRST GEAR EITHER. THE STOPPED MOVING IN THE INTERSECTION. I TURNED OFF THE CAR, AND TURNED IT BACK ON AGAIN. THERE WAS AN EXTREMELY JARRING MOTION AS IT WENT FROM PARK TO FIRST, AND I WAS ABLE TO GET IT OFF THE ROAD INTO A PARKING LOT. IN THE MORNING, THE CAR WOULD NOT SHIFT, AND I HAD IT TOWED TO A DEALER FOR REPAIR. THE MECHANIC SAID THAT THE TRANSMISSION FLUID WAS BURNT AND METAL SHAVINGS HAD COLLECTED IN THE FLUID FROM A FAULT INTERNAL TO THE TRANSMISSION. THE NEW TRANSMISSION WAS $5748.19 FOR A CAR LESS THAN 5 YEARS OLD AND UNDER 100,000 MILES. THIS IS A SAFETY ISSUE WITH THE TRANSMISSION FAILING WITH NO WARNING IN TRAFFIC.
ENGINE FIRE DRIVING ON A HIGHWAY THE CAR ENGINE STOPPED AND I COASTED TO THE RIGHT SHOULDER. I MADE PHONE CALLS FOR HELP AND ASSISTANCE. THE NYSDOT, HIGHWAY EMERGENCY LOCAL PATROL (HELP) TRUCK PULLED AFTER ABOUT 15-20 MINUTES AFTER STOPPING. THE HELP OPERATOR LOOKED INSIDE THE ENGINE AND SAW THAT THE COOLANT RESERVOIR WAS LOW AND OFFERED TO PUT SOME COOLANT IN MY VEHICLE FROM A SUPPLY IN HIS TRUCK. THEN HE HAD ME RUN THE ENGINE IN IDLE ON THE SIDE OF THE ROAD. THE CAR SEEMED TO RUN FINE. IN AN EFFORT TO GET THE CAR OFF OF THE HIGHWAY AND TO GET SOME MORE COOLANT, I DROVE THE CAR TO THE PARKING LOT OF A LOCAL STORE APPROXIMATELY 1.5 MILES. WHEN I PULLED INTO THE PARKING LOT, THE CAR WAS STEAMING UP AGAIN SO I PARKED IT OUT A WAYS FROM THE STORE. I NOTICED THAT THE SMOKE WAS A BIT BLACK AND THICK, SO I OPENED THE HOOD AND SAW THE PLASTIC ENGINE COVER WAS ON FIRE. I STARTED THROWING SNOW ON IT WHEN SOMEONE CAME BY WITH A FIRE EXTINGUISHER, SO I USED IT TO PUT THE FIRE OUT. A TOW TRUCK DRIVER TOOK THE VEHICLE TO THE CLOSEST FORD DEALER ABOUT 1 MILE FROM THE PARKING LOT.
ON JAN 29TH DRIVING DOWN THE STREET AND OUT OF KNOW WHERE CAR STARTS STALLING AND THEN SMOKE AND THEN THE 💡 CAME ON SAYING ENGINE OVERHEATING..... I LEFT UP THE HOOD THE CONTAINER FILLED ..... PARKED CAR AND NEVER GOT BACK IN SMOKE WAS POURING OUT OF THE HOOD.... IN THE MIDDLE IF HARBSON AND ARGAMINO..... MR MY DAUGHTER 1MONTH OLD GRANDSON AND NEICE. ... THE MOST SCARIEST THING EVER IN MY LIFE....
OVER THE COURSE OF 1 YEAR, VEHICLE IN THE SHOP 9 TIMES FOR 109 DAYS. ON 7-6-2017- CAR WOULD NOT ACCELERATE & LOW POWER LIGHT ON. 8-23-2017- VEHICLE OVERHEATING, GOES IN TO LIMP MODE, HIGH TEMPERATURE GAUGE GOES UP. 12-26-2017-TOWED IN AS CAR WOULD NOT START. COOLANT LEAK, QUICK CONNECTOR TO HEATER CORE AND BYPASS VALVE LEAKING. 2-27-2018- CHECK ENGINE LIGHT ON, CYLINDER MISFIRE, CYLINDER HEAD HIGH TEMPERATURE, LOW ENGINE COOLANT, COOLANT LEVEL SENSOR 3-16-18- COOLANT LIGHT COMES ON, FOUND UPPER COOLANT HOSE LEAK , CHECK ENGINE LIGHT ON 3-19-18- TOWED IN- LOW COOLANT AND TEMPERATURE LIGHT ON, NO HEAT , VEHICLE SHUTS OFF. 4-4-18- COOLANT LEVEL LOW LIGHT ON.WATER PUMP WAS LEAKING. 4-19-18- CHECK ENGINE LIGHT ON. TECHNICIAN VERIFIED SES LIGHT ON, FOUND MISFIRECODES &COOLANT CODE BUT COOLANT WAS FULL, WAS ADVISED TO STOP BACK IN 2 WEEKS TO CHECK COOLANT. CALLED FORD CERTIFIED GARAGE AT THE 2 WEEK DATE & WAS TOLD THEY WERE TOO BUSY TO BRING VEHICLE IN FOR A CHECK. 5-14-2018- CHECK ENGINE LIGHT ON--ENGINE MISFIRING, REMOVED SPARK PLUGS AND COLIS TO BORESOPE ENGINE, FOUND COOLANT IN CYLINDER 1, REMOVED CYLINDER HEAD FOR FURTHER INSPECTION, MAP SENSOR CONTAMINATED, FOUND CYLINDER HEAD POROSITY, LIKELY DUE TO OVERHEATING .MY TOTAL IN REPAIRS AND TOWING: $4000+ IN ONE YEAR. FEEL ALL ISSUES WERE RELATED TO RECALL 17V209000 REGARDING THE ENGINE AND ENGINE COOLING, WHICH STATED IF THE VEHICLE IS STARTED AND DRIVEN WITH AN INSUFFICIENT LEVEL OF COOLANT WITHIN THE SYSTEM, THE ENGINE CYLINDER HEAD MAY OVERHEAT AND CRACK:
TRANSMISSION BLEW WHILE DRIVING
THE FAN BLOWER MOTOR WORKS INTERMITTENTLY. THAT IS, IT DOESN'T ALWAYS WORK WHEN ACTIVATED. MOREOVER, IT HAS NOW COMPLETELY STOPPED WORKING. THIS CAUSES EXTREME SAFETY ISSUE WHEN WINDOWS ARE FOGGED UP INSIDE VEHICLE, PREVENTING DRIVER FROM SEEING. HAPPENS WHEN VEHICLE IS DRIVEN AND WHEN STATIONARY.
WHILE DRIVING AT TIMES WE CAN SMELL FUMES FROM THE ENGINE. IT IS VERY STRONG. IT WILL START AND THEN STOP AFTER A WHILE. THE SMELL IS STRONG WITH CARBON. IT MAKES US SICK AND NAUSEOUS. WE HAVE HAD TO ROLL THE WINDOWS DOWN AND PULL OVER AT TIMES. SO FAR THIS HAS HAPPENED ONLY WHILE DRIVING. WE CAN BE ON A RESIDENTIAL STREET OR DRIVING DOWN A HIGHWAY WITH THE CRUSE CONTROL ON AND IT WILL HAPPEN. WE HAVE TREATED THIS CAR WELL AND ONLY HAD AN AUTHORIZED DEALER PERFORM MAINTENANCE, WITH THE EXCEPTION OF CHANGING THE WIPERS. THIS IS NOT THE FIRST TIME WE HAVE HAS ISSUES WITH THIS CAR (WE BOUGHT THIS NEW). WE HAVE HAD THE DEALERSHIP REPLACE A DEFECTIVE BREAK DRUM (LESS THAN 2K MILES), A DEFECTIVE TRACK THAT MOVES THE ELECTRIC SEAT AND A FAULTY EXTERIOR DOOR LATCH. COULD NOT CHANGE THE BACK WIPER BLADE HAD TO TAKE IT IN (WAS TOLD BY THE SERVICE CENTER THEY HAD ISSUES IN THE BEGINNING FIGURING IT OUT ALSO). NOW THE SMELL ISSUE HAD MADE THIS A BAD EXPERIENCE. IF IT JUST WAS A BAD SMELL THAT WOULD BE ONE ISSUE, HOWEVER THIS IS TOXIC AND MAKES BOTH OF US NAUSEOUS. THIS SHOULD REALLY NEEDS TO BE DEALT WITH SOON BEFORE SOMEONE GETS LIGHT HEADED FROM THE SMELL AND HAS AN ACCIDENT.
ALL OF A SUDDEN DRIVING DOWN THE ROAD MY CAR WON'T GO I GIVE IT GAS BUT IT WON'T MOVE I TRY TO PUT IN REVERSE WON'T MOVE BUT IT TAKES THE GAS BUT ITS LIKE YOU HAVE IT IN PARK AND YOU REV UP MOTOR BUT THIS HAPPENS WHILE I WAS DRIVING ON HIGHWAY NO WARNING OF ANY KIND WAS RUNNING FINE A FEW HOURS BEFORE THIS HAPPENED
PURGE VALVE FAIL, FAILS TO START PROPERLY AFTER FILLING FUEL TANK.WAS STALLING AFTER STARTING AND ENGINE CHECK LIGHT COMES ON. BAD SMELL FROM EXHAUST.
THE REAR PASSENGER DOORS FAIL TO OPEN FROM OUTSIDE THE VEHICLE BECAUSE THE INTERIOR DOOR PANELS WILL NOT STAY ATTACHED TO THE INSIDE OF THE DOOR CAUSING THEM TO HANG ON THE FRAME OF THE DOOR. THE CLIPS ON THE DOOR PANELS HAVE BEEN REPAIRED TWICE ONCE AND THE SAME ISSUE CONTINUES TO OCCUR LEAVING US UNABLE TO ACCESS THE SECOND ROW OF SEATS IN THE VEHICLE.
ENGINE LIGHT CAME ON ONE DAY THEN WENT OFF THE NEXT DAY. A WEEK LATER WENT TO GET ROUTINE OIL CHANGE AND WAS NOTIFIED OF OIL IN COOLANT AND POSSIBLE HEAD GASKET CRACKED AS WELL. THEY RECOMMENDED TAKE IT TO MECHANIC NEXT DOOR. APPARENTLY THE ENGINE CYLINDER HEAD OVERHEATED AND CRACKED. OIL LEAKED INTO OTHER SYSTEMS IN ENGINE CONTAMINATED VALVES, INTAKES, SPARK PLUGS ETC. COULD HAVE COMBUSTED CAUSING FIRE AT ANY MOMENT. MECHANIC TOLD US TO HAVE IT TOWED TO FORD NOT SAFE TO DRIVE 3 MILES. GOT CAR FIXED AT FORD DEALERSHIP FOR $3551.09. THE FOLLOWING WEEK WE RECEIVED A RECALL NOTICE FOR OUR OTHER 2014 FORD ESCAPE BUILT IN SAME LOUISVILLE FACTORY A FEW WEEKS EARLIER THAN THE JUST REPAIRED ESCAPE. GOT THE RECALL ADDRESSED ON THAT VEHICLE BUT FORD SAYS THE VIN FOR THE ONE I JUST PAID FOR HAS NOT BEEN IDENTIFIED FOR THE RECALL! REALLY???
THE ENGINE STARTED ON FIRE SHORTLY AFTER I STARTED DRIVING IT HOME FROM WORK.
ENGINE STALLS FOR NO APPARENT REASON. VEHICLE WAS STATIONARY AT TRAFFIC LIGHT. LAST TIME WAS SATURDAY 1/19/2019
WHILE STANDING STILL OR DRIVING UNDER 30 MPH,EXHAUST FUMES ENTER VEHICLE WITH FRESH AIR INDICATED ON SWITCH,SET TO RECIRCULATE, AIR SWITCH CHANGES BY ITSELF AND ALLOWS FUMES INTO CAR.
TL* THE CONTACT OWNS A 2014 FORD ESCAPE. THE CONTACT STATED THAT AFTER THE VEHICLE WAS REPAIRED PER AN UNKNOWN RECALL BY HACIENDA FORD (3010 WEST UNIVERSITY DR, EDINBURG, TX 78539, (956) 383-1615), THE REAR DRIVER'S SIDE DOOR LATCH FAILED TO SECURE INSIDE AND OUTSIDE THE VEHICLE. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS NOT AVAILABLE.
TL* THE CONTACT OWNS A 2014 FORD ESCAPE. WHILE DRIVING APPROXIMATELY 30 MINUTES AT 30 MPH, THE VEHICLE STALLED WITHOUT WARNING. THE CONTACT TOOK THE VEHICLE TO TASCA FORD SEEKONK (200 FALL RIVER AVE, SEEKONK, MA 02771, (800)-737-0435) WHERE IT WAS DIAGNOSED THAT THE FUEL PUMP SYSTEM FAILED AND NEEDED TO BE REPLACED. THE VEHICLE WAS REPAIRED, BUT THE FAILURE RECURRED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE AND STATED THAT THE VIN WAS NOT INCLUDED IN A RECALL. THE FAILURE MILEAGE WAS 28,000.
JANUARY 9, 2019 AT 10:39PM MY 2014 FORD ESCAPE CAUGHT ON FIRE. DRIVING DOWN INTERSTATE 81, GOING SPEED LIMIT 70 MPH, VEHICLE SHUT OFF AND SAID "SERVICE ENGINE NOW". STEERING AND BRAKES DID NOT LOCK UP BUT THE VEHICLE LOST RPMS AND WAS NOT RUNNING AS I PULLED OVER TO THE RIGHT HAND SHOULDER, I WAS IN THE LEFT HAND LANE WHEN MY VEHICLE SHUT OFF. AS I STOPPED, I PUT VEHICLE IN PARK AND TURNED KEY OFF, ALL WHILE IT SAID "SERVICE ENGINE NOW". I TURNED MY HAZARDS ON AND GOT OUT MY PHONE TO CALL SOMEONE FOR HELP. AS I LOOKED UP I SEEN FLAMES COMING FROM THE WINDSHIELD WIPER AREA AND SMOKE IN FRONT OF MY LIGHTS, I GRABBED MY WORK BAG AND JUMPED OUT OF THE VEHICLE, JUMPED ACROSS THE GUARD RAIL, AND IMMEDIATELY CALLED 911 FROM A SAFE DISTANCE. IN APPROXIMATELY 6-9 MINUTES THE ENTIRE FRONT END OF MY VEHICLE WAS ENGULFED IN FLAMES AS I WAS ON THE PHONE WITH 911. TOOK RESPONDERS ABOUT 15 TO 20 MINUTES TO ARRIVE AND TO PUT OUT THE FIRE. AS SOON AS RESPONDERS FINALLY SHOWED, I COULD HEAR BOTH TIRES EXPLODE A FEW MINUTES APART FROM EACH OTHER. ONCE FIRE WAS SAFELY PUT OUT, THE ENTIRE FRONT END OF MY VEHICLE WAS MELTED AND THE INSIDE AS WELL WAS BEYOND RECOGNIZABLE. I WAS TOLD MY VEHICLE IS TOTALLED, OBVIOUSLY, AND I GOT A TOW TO TAKE VEHICLE TO MY HOUSE WHERE THE 2014 FORD ESCAPE IS SITTING IN MY YARD. I FIGURED MY INSURANCE COMPANY MIGHT COME LOOK AT IT BUT THEY DIDN'T BECAUSE ALL I HAD WAS LIABILITY ON IT. I DID NOT KNOW UNTIL A COUPLE DAYS LATER THERE WAS IN FACT A RECALL ON MY VEHICLE, DUE TO RISK OF ENGINE FIRE.
A RECALL WAS INITIATED FOR MY CAR FOR LOCALIZED OVERHEATING IN ENGINE CYLINDER CAUSING CYLINDER HEAD TO CRACK, AND PRESSURIZED OIL LEAKS THAT CAN RESULT IN A FIRE IN THE ENGINE COMPARTMENT. I INITIALLY BROUGHT MY CAR IN FOR MY ENGINE OVERHEATING WHERE MY CAR WAS GIVING ME A WARNING SIGN TO PULL OVER AND IMMEDIATELY TURN OFF MY CAR. THEY REPLACED THE COOLANT HOSE. TWO MONTHS LATER THE SAME ISSUE OCCURRED AND THEY THEN REPLACED THE COOLANT TANK. FAST FORWARD ONE YEAR AND THE ISSUE BEGAN TO HAPPEN ONCE AGAIN. I TOOK MY CAR BACK IN AND THE COOLANT TANK WAS REPLACED FOR THE SECOND TIME IN MAY OF 2018. I HAD NO ISSUES UNTIL DECEMBER OF 2018 WHERE ONCE AGAIN THE CAR GAVE ME THE SAME WARNING SIGN AND ONCE AGAIN NEEDS THE COOLANT HOSE REPLACED DUE TO IT LEAKING. THEY HAVE TOLD ME I AM RESPONSIBLE FOR REPLACING THIS ON MY OWN AND PAYING FOR IT. EACH TIME I HAVE BEEN DRIVING WHEN THIS ISSUE OCCURS AND I HAVE TO IMMEDIATELY PULL OVER AND TURN MY CAR OFF TO AVOID FURTHER DAMAGE AS WELL AND I CANNOT DRIVE MY CAR FOR NUMEROUS DAYS WHILE I WAIT FOR THEM TO REPAIR IT. I WANT TO FIGURE OUT A SOLUTION MOVING FORWARD BECAUSE CLEARLY THIS CAR IS NOT BEING FIXED EVEN WHEN I TAKE IT IN OVER AND OVER AGAIN.
THE VEHICLE TREMORS AND SHUDDERS WHILE DRIVING. IT STARTED JUST A LITTLE OVER 100,000 MILES. IT FEELS LIKE YOU'RE DRIVING ACROSS A RUGGED OR BUMPY ROAD, BUT IT'S THE ENTIRE VEHICLE THAT SHAKES. FORDS DIAGNOSTIC WAS CONCLUDED WITHOUT THE TRANSMISSION FAULT LIGHT OR CE LIGHT ON ACKNOWLEDGING AN ISSUE. THEY KEPT FOR DAYS AND RAN SEVERAL TESTS. THE MECHANIC COULD TELL BY DRIVING IT A FEW TIMES THAT IS HAS WHAT HE CALLED THE 'TRANSMISSION SHUDDER.' IF HE KNEW WHAT IT WAS AND MENTIONED HOW COMMON IT WAS ON MY MODEL, THEN WHY IS IT NOT UNDER A RECALL? AFTER RESEARCH, I HAVE READ OTHER EXPERIENCING THE SAME COMPLAINTS. ALSO, WHY AFTER DRIVING 12,000 MILES AFTER THE DIAGNOSTIC NOT A SINGLE LIGHT HAS INDICATED AN ISSUE. IT JUST CONTINUALLY SHAKES AND I HAVE ABSOLUTELY NO TRUST FOR IT TO TAKE MY FAMILY AND I ANYWHERE. IT'S MY DAILY DRIVER BUT I ONLY LIVE 4 MINUTE SFROM WORK AND THAT'S ALREADY RISKY TO ME.
VEHICLE LOOSES PROPULSION SUDDENLY WITH LITTLE TO NO WARNING. THE HIGH PRESSURE FUEL PUMP HAS BEEN FOUND TO BE THE CULPRIT. FUEL RAIL PRESSURE WILL MAINTAIN 680-2200 PSI FOR LONG DURATIONS AND TRIPS BEFORE RANDOMLY DROPPING TO 50-80 PSI AND STALLING. THIS HAPPENS AT LOW SPEEDS SUCH AS WAITING TO TURN LEFT AT AN INTERSECTION, SITTING AT A STOP LIGHT, OR NAVIGATING A PARKING LOT.
ON 02/06/208 TOOK VEHICLE TO HERITAGE FORD VT FOR COOLANT LEVEL SENSOR RECALL . RECALL WAS PERFORMED . ON 03/20/2018 VEHICLE WAS TOWED BACK TO HERITAGE FORD VT DUE TO RECALL PERFORMED INCORRECTLY REPAIR WAS COMPLETE. 04/19/2018 VEHICLE TOWED BACK TO HERITAGE FORD VT RECALL DONE INCORRECTLY RESULTING IN REMANUFACTURED ENGINE REPLACE. VEHICLE WAS TOWED BACK TO HERITAGE FORD 05/16/2018,06/19/2018,07/09/2018,09/07/2018 DUE TO VEHICLE OVERHEATING CAUSING POSSIBLE COOLANT TO LEAK INTO ENGINE . ON 10/30/2018 VEHICLE OVERHEATED HERITAGE FORD VT SUPERVISOR AND MECHANIC VIDEO RECORDED POURING COOLANT INTO VEHICLE AND DRIVING AWAY POSSIBLY CAUSING MORE DAMAGE TO OIL AND ENGINE .11/30/2018 VEHICLE RETURNED TO HERITAGE FORD VT DUE TO OVERHEAT COOLANT POSSIBILITY CAUSING A BREAKDOWN OF OIL AND DAMAGE TO ENGINE . HERITAGE FORD VT REPLACED COOLANT SENSOR IMPROPERLY. HERITAGE FORD VT IS NOW CLAIMING NO RESPONSIBILITY FOR THIS ACTION, STATING, IN ORDER FOR THIS VEHICLE TO BE REPAIRED I THE CUSTOMER WILL HAVE TO PURCHASE A NEW ENGINE DUE TO HERITAGE FORD VT NEGLIGENCE OF REPLACING A COOLANT SENSOR CORRECTLY.I FEEL AS THE CUSTOMER THIS VEHICLE IS,WAS A SAFETY ISSUE DUE TO THE NEGLIGENCE OF HERITAGE FORD VT .
I WAS TOLD IN APRIL OF 2018 BY MY FORD DEALERSHIP THAT MY VEHICLE NEEDED A NEW TRANSFER CASE. AFTER DOING MY RESEARCH, I LEARNED THAT THE ESCAPE HAS HAD TRANSFER CASE ISSUES FROM THE MODEL YEAR 2002 UNTIL 2014 YET FORD HAS DONE NOTHING TO RECTIFY THE SITUATION. I HAVE EMAILED AND POSTAL MAILED THE CEO OF FORD WITH NO RESPONSE. I DO NOT KNOW HOW A COMPANY CAN LET SOMETHING AS SIGNIFICANT AS THIS REPAIR GO ON FOR TWELVE YEARS AND NOT RECALL THE VEHICLE? EVENTUALLY THIS WILL BE A $3000 REPAIR ON A FOUR YEAR OLD VEHICLE. THAT IS MONEY I DO NOT HAVE. THE CAR CONTINUES TO MAKE A WHINING NOISE WHEN DRIVING ON ANY TERRAIN AT ANY SPEED.
I HAVE TO PUT ALL MOST TRIP THE AMOUNT OF GAS IN MY CAR I DIDN'T USE THE MUCH BEFORE IT SEEMS THAT THE GAS IS LEAVING MY CAR WITH OUT ME DRIVING IT
TL* THE CONTACT OWNS A 2014 FORD ESCAPE. THE CONTACT STATED THAT THE INSTRUMENT CLUSTER PANEL FAILED TO WORK AND WENT COMPLETELY BLACK. THE DEALER (RICHMOND FORD LINCOLN, 4600 W BROAD ST, RICHMOND, VA 23230) STATED THAT THE CONTACT WOULD HAVE TO PAY FOR DIAGNOSTIC TESTING. THE MANUFACTURER WAS CONTACTED AND STATED THAT THE VEHICLE WAS NOT INCLUDED IN NHTSA CAMPAIGN NUMBER: 15V406000 (ELECTRICAL SYSTEM). THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE FAILURE MILEAGE WAS 55,000.
WHEN I PUT GAS IN THE CAR THE WHOLE CAR STARTS TO SHAKE WHEN I TURN IT BACK ON ....I CAN ALSO HEAR THE GAS PUMP HUMMING
I WAS IN A AUTOMOBILE ACCIDENT WHEN ANOTHER CAR FAILED TO YIELD RIGHT OF WAY. MY DRIVERS SIDE DOOR AIRBAG FAILED TO DEPLOY. MY SEAT BELT ALSO DID NOT HOLD ME TIGHT IN THE SEAT. I HAD SHOULDER AND NECK INJURIES. I CALLED FORD MOTOR CO. THEY HAVE REFUSED TO DO ANYTHING. MY CAR IS A TOTAL LOSS.
MY CAR KEPT SHUTTING OFF ON ME AND I TOOK IT TO MY DEALER AND THEY SAID THE COOLANT WAS LEAKING INTO MY CYLINDER HEAD AND I NEEDED A NEW ENGINE. I SEE ON HERE THAT THERE ARE MULTIPLE RECALLS FOR THIS MODEL DEALING WITH THE COOLANT LEAKING. HOWEVER, THE DEALER CALLED FORD AND WAS TOLD IT WAS NOT COVERED. MY CAR IS ONLY 4 YEARS OLD AND I NEED A COMPLETE NEW ENGINE FOR $9,000 DOLLARS. I'M NOT SURE WHO TO COMPLAIN TO OR HOW TO GET THIS HANDLED BUT I DON'T HAVE $9K LAYING AROUND. I WORK TWO JOBS AS IT IS AND I CAN'T AFFORD IT.
WHILE DRIVING THE CAR USUALLY GOING UP A HILL THE TEMPERATURE GAUGE QUICKLY GOES UP AND SHOWS THE CAR IS OVERHEATING AND ALL KINDS OF WARNINGS SOUNDS AND VISUAL NOTICES GO OFF TELLING ME TO STOP THE CAR AND PARK SAFELY. THIS HAS HAPPENED 3 TIMES. THE LAST TIME THIS HAPPENED 2 DAYS AGO I COULD PUT THE CAR INTO GEAR BUT IT WOULD NOT ENGAGE AND GO FORWARD OR BACKWARD AND I HAD TO COAST TO A STOP AND PULL OVER TO THE SIDE OF THE ROAD AND HAVE IT TOWED.
VEHICLE WAS PARKED AND WHEN PUTTING THE REAR SEAT DOWN IT CAUSED THE SEAT BELT BUCKLES TO GET STUCK UNDER THE SEAT CUSHIONS WITH NO WAY TO GET THEM OUT. NOW THE SEAT BELTS IN THE REAR PASSENGER SEATS CANNOT BE USED SAFELY AS THERE IS NO WAY TO BUCKLE PASSENGERS IN WITH THE BUCKLE STUCK UNDER THE SEATS. THIS TO ME IS A SAFETY RISK AND FLAW IN THE DESIGN AS THERE SHOULD BE NO WAY FOR THE SEAT BUCKLE TO BECOME STUCK UNDER THE SEAT CUSHION ESPECIALLY NOT ON A VEHICLE WITH UNDER 40,000 MILES.
THE TORQUE CONVERTER FAILED AND CAUSED THE TRANSMISSION TO FAIL AT 76,032 MILES. THE VEHICLE WAS TOWED TO THE DEALER AND REPAIRED AT OWNER'S EXPENSE.
THE VEHICLE, WHEN DRIVING IT, HAS STALLED OUT COMPLETELY ON A BUSY CITY STREET. WAS ABLE TO QUICKLY START IT. WHEN MERGING ONTO A FREEWAY, I COULD NOT GAIN SPEED, SUV WOULD NOT SHIFT INTO A HIGHER GEAR AND A VERY LOUD SOUND WAS HEARD. AGAIN, I COULD NOT ACCELERATE IN A SAFE MANNER WHEN MERGING ONTO A US HIGHWAY. THE NEXT DAY THE SAME PROBLEM WAS NOTED ON A VERY BUSY CITY STREET. COULD NOT ACCELERATE AND LUCKILY WAS NOT REAR ENDED. TOOK TO DEALERSHIP AND DIAGNOSTIC REPORT RESULTED IN INTERNAL TRANSMISSION FAILURE AT 68,700 MILES.
STALLING WHILE DRIVING. PRIOR TO THE STALLING, GAS COVER BEGAN TO LOUDLY VIBRATE. UPON STOPPING TO EXAMINE LOCATION OF VIBRATION NOISE, I OPENED THE GAS COVER AND LIGHTLY OPENED POUR SPOUT.. EXCESSIVE AIR PUMPED OUT. THIS HAS OCCURRED 2 SEQUENTIAL DAYS NOW. I SEE A TENTATIVE RECALL IN 2015 FOR A SPECIFIC DATE OF MANUFACTURE RANGE BUT NOTHING ELSE REGARDING THE FUEL PUMP.
SEATBELT DOES NOT RETRACT. ONCE PULLED OUT SEATBELT HANGS OUT OF DOOR AND DOES NOT PULL BACK IN TO RETRACTOR.
I WAS TAKING MY PREGNANT DAUGHTER TO THE DOCTOR AND AND WAS CROSSING TRAFFICAT A LIGHT AND WITH NO WARNING I WAS NOT ABLE TO GO,I PUSHED ON THE GAS AND NOTHING LUCKILY IT WAS GOING DOWN HILL SO I COASTED TO A SHOP WHICH WAS VERY NEAR BY AND THEY INFORMED ME IT WAS THE TRANSMISSION SO I HAD IT TOWED TO A TRANSMISSION SHOP AND THEY INFORMED ME THAT THE TRANSMISSION WAS COMING APART AND WOULD BE VERY COSTLY TO REPAIR
TAKATA RECALL THE TRANNY WILL OFF AND ON SLAM INTO GEAR THIS HAPPENS IN ALL ROADS AND IN TOWN AND OUT OF TOWN
I HIT A DEER HEAD ON WITH EXTENSIVE FRONT END DAMAGE AND THE AIR BAGS NEVER DEPLOYED BECAUSE THE DEER DID NOT HIT THE BUMPER.
MY FORD ESCAPE IS OVERHEATING. WHILE DRIVING THE DISPLAY PANEL READ: SPEED REDUCED TO LOWER ENGINE TEMPERATURE. AFTER RESEARCHING I REALIZED THAT THIS PROBLEM WAS PART OF AN EARLIER RECALL. I CONTACTED FORD AND WAS TOLD THAT MY VIN WAS NOT INCLUDED IN THAT RECALL.
FORMULA FORD PREFORMED SEVERAL RECALLS ON MY 2014 FORD ESCAPE ON OCTOBER 31 2018. ONE RECALL IN PARTICULAR WAS ON THE COOLANT SYSTEM IN MY CAR, IT TOOK THEM A COUPLE DAYS TO PREFORM NEEDED RECALLS. A WEEK OR TWO AFTER MY CAR HAVING THE RECALLS DONE TO IT A COOLANT LOW SERVICE SOON WARNING LIGHT CAME ON MY DASH. I CALLED FORMULA FORD SERVICE AND WAS TOLD TO TRY AN PUT COOLANT IN IT AND SEE IF THAT REMEDIED THE PROBLEM. I DID AND THE LIGHT WENT OUT BUT IN ANOTHER WEEK OR SO THE LIGHT CAME BACK ON I CALLED FORMULA FORD SERVICE AGAIN TO HAVE MY CAR LOOKED AT AND THEY WERE NOT ABLE TO SCHEDULE ME UNTIL 12/13/18 ON 12/7/18 MY CAR BECAME INOPERABLE. I HAD IT TOWED INTO FORMULA FORD UNDER MY ROAD SIDE ASSISTANCE THROUGH MY INSURANCE, AFTER THEIR INSPECTION OF THE CAR I WAS TOLD ON MONDAY 12/10 THAT IT HAD A BLOWN HEAD GASKET DUE TO OVER HEATING BUT IT HAD NOTHING TO DO WITH THE RECALL THEY PREFORMED ON MY COOLANT SYSTEM, EVEN THOUGH MY CAR RAN FINE PRIOR TO BRINGING IT TO THIS SHOP.
THE VEHICLE STALLED WHILE DRIVING DOWN A RURAL HIGHWAY. A SUDDEN JERK WAS FELT AND THEN 'ENGINE FAILURE' APPEARED ON THE DISPLAY. THE CAR BEGAN TO SMOKE AND WITHIN SECONDS THE ENGINE COMPARTMENT WAS FULLY ENGULFED. IT WAS LATER LEARNED THAT THIS VEHICLE HAD A RECALL RELATED TO A DEFECT THAT HAS CAUSED SEVERAL SIMILAR CASES. THIS RECALL NOTICE WAS NEVER RECEIVED BY US, THEREFORE WENT UNFIXED. THIS VEHICLE HAS BEEN WORKED ON BY A CERTIFIED FORD DEALERSHIP SINCE THE RECALL AND THE RECALL WENT UNNOTICED THERE AS WELL.
2014 FORD ESCAPE AT APPROXIMATELY 51,XXX MILES EXPERIENCED A LOSS OF POWER STEERING WHILE DRIVING ON THE HIGHWAY. VEHICLE WAS TOWED TO THE DEALERSHIP IT WAS PURCHASED FROM. OVER A WEEK LATER, THEY CONFIRMED THAT THE EPAS HAD FAILED. THERE ARE RECALLS ON OTHER VEHICLES FROM THIS YEAR, FORD REFUSED TO TAKE COMPLETE RESPONSIBILITY WHEN WE HAD CALLED IN TO COMPLAIN. THE DEALERSHIP ACKNOWLEDGED THERE WERE ISSUES, AND SAID THEY COULD HAVE IT FIXED THE NEXT DAY. AFTER AWAITING A RESPONSE FROM FORD, TWO DAYS LATER, THE DEARLER WAS OUT OF RACKS TO MAKE THE REPAIR. WE DID NOT HAVE THE VEHICLE BACK UNTIL ALMOST A MONTH LATER AND OVER $600 (FORD COVERED THE REPLACEMENT RACK BUT WOULD NOT PAY LABOR). UPON INVESTIGATING, WE FOUND THAT THERE WAS A CLASS ACTION BROUGHT UP IN CALIFORNIA THAT NEVER GAINED ENOGH MOMENTUM FOR FORD TO TAKE THE RESPONSIBILITY THEY SHOULD HAVE.
FRONT DRIVER SEAT FEMALE END OF SEAT BUCKLE NOT LOCKING SEATBELT TONGUE INTO PLACE. NO VISIBLE ISSUES WITH BUCKLE OR TONGUE.
MY CAR DOESN'T SHIFT RIGHT WHEN DRIVING. SOMETIMES IT WON'T SHIFT INTO HIGHER GEARS AND SOMETIMES THE CAR LAGS IN POWER THEN IT WILL SUDDENLY GET A BURST OF POWER AND THE CAR SPEEDS UP QUICKLY. THIS SHIFTING ISSUE HAS BEEN HAPPENING FOR SEVERAL WEEKS NOW.
I HAVE A BLOWN HEAD GASKET WHICH RESULTED FROM A LEAK FROM THE RADIATOR INTO THE MANIFOLD. THERE WAS NO LOW FLUID LIGHT THAT WARNED OF THE LEAK WHICH WOULD HAVE PREVENTED THIS DEFECTIVE FLAW.THIS PROBLEM EXACTLY FITS THE RECALL 17V209000 (SEE ATTACHED) FOR EXACTLY THE MAKE, MODEL, YEAR, ENGINE, ETC. OF MY VEHICLE, BUT FOR SOME REASON MY VEHICLE WAS NOT INCLUDED. I BROUGHT THE VEHICLE TO 2 MECHANICS AND THEY BELIEVE 100% THAT IT SHOULD INCLUDE MY VEHICLE AND ARE NOT SURE WHY ITS INCLUDED. PLEASE REVIEW AND PLEASE TRY TO ADD MY VEHICLE TO THE RECALL LIST
VEHICLE STALLS IN THE MIDDLE OF THE DRIVE AND ENGINE OIL SYMBOL AND BATTERY SIGNS POP UP ON THE DASHBOARD. TURN OFF THE CAR AND ON AGAIN TO RESOLVE THE ISSUE. THIS IS A SAFETY ISSUE WITH ONCOMING TRAFFIC. THIS STARTS OCCURRING ON MY CARS ONCE THE CAR HAS 60,000 MILES. CANNOT REPRODUCE THIS ISSUE. BATTERY AND ALTERNATOR ARE VERIFIED AND THEY ARE GOOD CONDITION.
KEEP LOOSING COOLANT AND RESULTED TO DAMAGING CYLINDER HEAD AND FORD DOES NOT WANT TO FIX THE PROBLEM DESPITE THE RECALL. THEY SAY RECALL THEY MADE IS TO PREVENT THE PREVENTIVE.
TL* THE CONTACT OWNS A 2014 FORD ESCAPE. WHILE OPERATING THE VEHICLE, THE INSTRUMENT CLUSTER WAS INOPERABLE AND NO INFORMATION WOULD DISPLAY. THE CONTACT INDICATED THAT THE INSTRUMENT PANEL DISPLAY INITIALLY BEGAN TO FLICKER, BUT THEN WENT COMPLETELY OUT. THE CAUSE OF THE FAILURE WAS NOT DETERMINED. THE LOCAL DEALER (AUTONATION FORD MIAMI, 16800 NW. 57TH AVE, MIAMI, FL) AND THE MANUFACTURER WERE NOTIFIED OF THE FAILURE. THE CONTACT WAS INFORMED THAT THE VEHICLE WAS NOT INCLUDED IN NHTSA CAMPAIGN NUMBER: 15V406000 (ELECTRICAL SYSTEM), ALTHOUGH THE FAILURE WAS SIMILAR TO WHAT WAS LISTED IN THE RECALL. THE VIN WAS NOT AVAILABLE. THE FAILURE MILEAGE WAS 68,000.
COOLANT LEAK. NO SENSOR WARNING LIGHT. NO RECALL NOTICE. MESSAGE STATED CAR WAS OVERHEATING WHILE IDLING IN A DRIVE-THRU. ADDED COOLANT. SEVERAL MONTHS LATER, SAME SITUATION, DIFFERENT DRIVE-THRU. COOLANT ADDED.
TL* THE CONTACT OWNS A 2014 FORD ESCAPE. WHILE THE VEHICLE WAS AT A COMPLETE STOP, THE ENGINE TEMPERATURE AND ENGINE COOLING WARNING INDICATORS ILLUMINATED. THE VEHICLE WAS TAKEN TO GWINNETT PLACE FORD (3230 SATELLITE BLVD, DULUTH, GA 30096, 404-418-6877), BUT WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS APPROXIMATELY 48,064.
FUEL SHUTOFF VALUE
ENGINE STALLED DURING HIGHWAY CRUISE(70 MPH), LOST ALL THROTTLE RESPONSE. LIGHTING, BRAKE, STEERING WORKED FINE. COOLANT LEAKAGE WAS OBSERVED UNDER THE HOOD AFTER PARKING. AFTER THE VEHICLE WAS TOWED TO A FORD DEALER, SERVICE PEOPLE REPORTED ENGINE WIRINGS WERE BURNED OUT DUE TO FIRE.
TRANSMISSION DOES NOT SHIFT PROPERLY. ENGINE IS MAKING RATTLING NOISE WHEN RUNNING.
TL* THE CONTACT OWNS A 2014 FORD ESCAPE. WHILE DRIVING 50 MPH, THE VEHICLE JERKED AND THE GEAR SHIFTED INTO FIRST GEAR INDEPENDENTLY. ALL OF THE WARNING INDICATORS ILLUMINATED ON THE INSTRUMENT PANEL. ONCE THE VEHICLE WAS SHUT OFF AND RESTARTED, IT RESUMED NORMAL OPERATION. THE CONTACT TOOK THE VEHICLE TO AN INDEPENDENT MECHANIC WHO DIAGNOSED THAT THE TRANSMISSION CABLES FAILED AND A NEW TRANSMISSION WAS NEEDED. THE VEHICLE WAS NOT REPAIRED. THE DEALER (PORTER FORD, 600 OGLETOWN RD, NEWARK, DE 19711, 302-738-0800) WAS CONTACTED AND STATED THAT THE VIN WAS NOT INCLUDED IN A RECALL. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE AND CONFIRMED THAT THERE WERE NO RECALLS. THE FAILURE MILEAGE WAS 65,000.
TL* THE CONTACT OWNS A 2014 FORD ESCAPE. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 17V209000 (ENGINE AND ENGINE COOLING). THE DEALER (GALLIGHER FORD, 650 30TH ST, ELKO, NV 8980, 775-738-3147) WAS CONTACTED AND CONFIRMED THAT THE PARTS WERE NOT AVAILABLE FOR THE RECALL REMEDY. THE MANUFACTURER WAS NOT NOTIFIED. THE CONTACT HAD NOT EXPERIENCED A FAILURE. PARTS DISTRIBUTION DISCONNECT.
WHILE HAVING TO REPLACE THE COOLANT AT LEAST TWICE A WEEK AND AFTER HAVING 2 RECALL REPAIRS COMPLETED ON THE COOLANT SYSTEM, THEN AFTER 10000 MILES AFTER THE RECALL REPAIRS WERE COMPLETED, IE REPLACE OVERFLOW BOTTLE, SENSORS, ETC. THE CAR STILL IS LOSING COOLANT AND NOW THE "ENGINE HAS REACHED HIGH TEMP PLEASE STOP CAR SAFELY". WARNING IS SHOWING ON PANEL AND THE CAR WILL GO INTO DRIVE BUT WILL NOT MOVE. THE CAR HAD NOT BEEN DRIVEN WHEN THIS "WARNING" OCCURRED IN MY DRIVEWAY, THERE WAS NO WAY ENGINE COULD HAVE OVERHEATED AS IT HAD NOT BEEN DRIVEN. THIS WOULD APPEAR TO BE A DEFECT IN THE RECALL REPAIRS THAT WERE DONE OR THAT THERE IS ANOTHER PROBLEM.. I HAVE THE CAR CURRENTLY AT THE DEALERSHIP AND AM TOLD THAT IT COULD TAKE UP TO 3 WEEKS FOR REPAIRS.
THREE SEPARATE STALLING WITHOUT WARNING EVENTS WHILE CAR IS IN MOTION (!) IN THE PAST WEEK, SIMILAR TO MANY OTHERS DESCRIBED ON THIS WEBSITE. ASE MECHANICS CANNOT IDENTIFY ANY REASON FOR IT; MADE ME AWARE OF RELATED RECALLS BUT COULD NOT CONFIRM CAUSE. WHY IS MY VEHICLE NOT COVERED BY THE MULTIPLE FUEL SYSTEM RECALLS FOR OTHER 2014 ESCAPES? THOSE RECALL NUMBERS ARE: 14S30, 15S13, 14S20, 14S17. CAR IS ONLY FOUR YEARS OLD WITH 56,000 MILES ON IT AND IS WELL MAINTAINED. FORD CORPORATE ADVISES TO CONTACT DEALER; DEALERS ADVISE TO CALL FORD CORPORATE. NO HELP FOR A VERY DANGEROUS PROBLEM. PLEASE IMPLORE FORD TO EXPAND THESE RECALLS TO COVER AFFECTED VEHICLES.
I HAVE HAD 3 RELATED ISSUES SO FAR WITH THE ENGINE COOLANT IN MY CAR - RESULTING NOW WITH A LEAK THAT IS ALLOWING COOLANT FLUID ONTO OTHER PARTS OF THE ENGINE. MY VEHICLE WAS RUNNING WITH NO ISSUES WHEN ONE DAY IT STARTED BUT IMMEDIATELY BEEPED WARNING THAT THE ENGINE TEMP. WAS TOO HOT & TO SAFELY STOP THE CAR IMMEDIATELY. THE ENGINE TEMP. GAUGE WAS IN THE MAX POSITION, BUT IT WAS A MILD DAY & THERE IS NO WAY THE ENGINE WOULD NATURALLY HAVE STARTED THAT HOT. IN ADDITION, THE CAR WOULDN'T GO. I COULD SHIFT INTO DRIVE & IT WOULD ROLL FORWARD BUT THERE WAS NO GOING OTHER THAN ROLLING. I TRIED LETTING IT SIT & RE-STARTING, BUT THE SAME ERROR CAME UP, THE ENGINE SHUTTERED/VIBRATED A LITTLE, & STAYED IN THAT SAFETY MODE. I HAD A REPAIR SHOP TOW IT & THEY THOUGHT IT WAS A BAD SENSOR SENDING INCORRECT SIGNALS THAT THE ENGINE WAS OVERHEATING SO THEY ORDERED THE PART & REPLACED IT. SOON AFTER, THE LOW COOLANT WARNING LIT UP, BUT THE SHOP HAD JUST CHECKED THE COOLANT WHEN THEY REPLACED THE SENSOR. A FEW MONTH'S LATER NOW ON A 22 DEGREE MORNING AFTER MY CAR WAS PARKED ALL NIGHT I REMOTE STARTED AND LET IT IDLE FOR A FEW MIN THEN GOT IN & HIT FULL-START, IT GAVE ME THE SAME ERROR MESSAGE (ENGINE WAS OVERHEATED) & WOULDN'T DRIVE. I HAD TO TOW IT TO FORD DEALERSHIP AFTER I GOOGLED THE PROBLEM & NOTICED THAT NOT ONLY THERE ARE SIMILAR COMPLAINTS BUT ALSO THE 2013 FORD ESCAPE 1.6L GTDI FROM TN PLANT WAS RECALLED FOR COOLANT LEAKS CAUSING FIRES! I HAVE SAME JUST 1 YEAR NEWER PLUS OTHER ARTICLES ACTUALLY SAID THE 2014 MODEL WAS INCLUDED WITH THE RECALL. BUT, DEALER TOLD ME THERE WAS NO RECALL FOR MINE SO I HAVE TO PAY TO FIX THE PROBLEM... THEY'RE NOW SAYING ENGINE COOLANT LIQUID WAS FOUND OUTSIDE THE CHAMBER ON THE SENSORS & THEY WANT TO CHARGE ME $560 + $119 DIAGNOSTIC FEE. THIS IS A DEFECT THAT I SHOULDN'T HAVE TO PAY FOR (AGAIN), & IS ALSO A SAFETY HAZARD. PLEASE HELP INVESTIGATE!
FAILURE AT 80,000 MILES, HOWEVER THE ENGINE WAS REPLACED WITH A NEW ENGINE AT 76,000 DUE TO PROBLEMS FROM THE COOLANT RECALL; THIS TIME THE VEHICLE WOULD STALL WHEN COMING TO A STOP OR WHILE DRIVING. COMPUTER SCREEN WOULD SHOW "SYSTEM SHUTTING DOWN"; VEHICLE WOULD GO INTO "LIMP" MODE, REDUCE SPEED AND CAR WOULD SHUT OFF WITHOUT NOTICE. VEHICLE WAS TOWED IN AFTER ISSUE OCCURING 4X IN A 2 MILE DRIVE. VEHICLE WAS TOWED IN. ADVISED BY THE DEALERSHIP THAT THEY COULD NOT DUPLICATE THE PROBLEM. AFTER 30 DAYS THEY RETURNED THE CAR WITH 75 MILES TEST DRIVEN AND SHOWED THAT THE TECH RESET THE COMPUTER MODULE PRIOR TO DUPLICATING THE ISSUE. THE SERVICE MANAGER HAD ME "RESET" THE VEHICLE BY DRIVING IT. WHILE DRIVING 55MPH THE ISSUE REOCCURRED AT 100 MILES AFTER THE SYSTEM RESET. THE VEHICLE WOULD NOT RESTART AND WAS TOWED INTO THE DEALERSHIP. AFTER A WEEK THEY WERE ABLE TO DUPLICATE "SOME" BUT NOT ALL OF THE ISSUES. AFTER SPEAKING WITH THE GENERAL MANAGER OF THE DEALERSHIP THEY DECIDED TO PURCHASE THE VEHICLE BACK BY PAYING OFF THE EXISTING LOAN IN EXCHANGE FOR PURCHASING A 2018 FORD ESCAPE.
TL* THE CONTACT OWNS A 2014 FORD ESCAPE. WHILE DRIVING 65 MPH, THE VEHICLE STALLED WITHOUT WARNING. THE CONTACT WAS ABLE TO RESTART THE VEHICLE AFTER SEVERAL ATTEMPTS. THE VEHICLE WAS TAKEN TO RUSH TRUCK CENTER ORLANDO (LOCATED AT 2350 DIVERSIFIED WAY, ORLANDO, FL 32804, (407) 581-8000) WHERE IT WAS DIAGNOSED THAT THE PURGE VALVE NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOTIFIED. THE APPROXIMATE FAILURE MILEAGE WAS 150,000.
"TRANSMISSION FAILURE, SERVICE NOW" COMES UP ONLY WHEN DRIVING OVER 50 MPH ON HIGHWAY. IT FIRST HAPPENED ABOUT TWO YEARS AGO WHEN THE VEHICLE WAS JUST OVER 2 YEARS OLD. THE DEALERSHIP RESET THE COMPUTER AND I WAS FINE FOR ABOUT 6 MONTHS. I TOOK IT TO ANOTHER DEALER (I HAD MOVED TO ANOTHER STATE) AND WAS TOLD THE TRANSMISSION WOULD NEED TO BE REBUILT BECAUSE THEY COULD'T FIGURE OUT WHY IT WAS THROWING THIS CODE. THIS WAS IN SEPTEMBER OF 2017. I BOUGHT THE VEHICLE BRAND NEW IN 2014. THE CAR STILL DROVE FINE. THEN IN THE SUMMER OF 2018, IT BEGAN OVERHEATING. I NOW LIVE IN THE DESERT SO THIS IS COMMON HERE. I TOOK IT IN AND HAD THE HEAD GASKET, ENGINE BLOCK AND TEMP. GAUGE REPLACED. ALL WAS WELL UNTIL I STARTED DRIVING ON THE HIGHWAY AGAIN. THEN THE SAME CODE CAME UP. THE PROBLEMS AND MONEY THAT I HAVE HAD TO DUMP INTO THIS CAR IS RIDICULOUS. I HAVE ALREADY SPENT MORE THAN $5K THIS YEAR ALONE ON REPAIRS AND STILL HAVE THE SAME TRANSMISSION CODE BEING THROWN SO I CAN'T EVEN PASS AN EMISSIONS TEST TO REGISTER THE VEHICLE.
ON 4 AUG 18, A FIRE STARTED WITHIN THE GARAGE OF [XXX]. WITNESSES STATED THE FIRE ORIGINATED FROM THE VEHICLE (2014 FORD ESCAPE) LOCATED WITHIN THE GARAGE AND ENGULFED THE GARAGE. WITNESSES STATED THE GARAGE DOOR OPENED AND THE SMOKE POURED OUT, ONCE THEY RAN CLOSER THEY WITNESSED THE CAR'S ENGINE WAS ABLAZE AND REST OF THE CAR BURNING/SMOKING. I HAVE EXPOSED PHOTOGRAPHS OF THE PROPERTY AND THE VEHICLE INSIDE THE GARAGE. I HAVE ABOUT 600 PHOTOGRAPHS TAKEN IN DETAIL. THEY WILL GIVE AN OVERALL DEPICTION OF THE HOME AND WILL PROVIDE ALL FOR THIS CLAIM. I INITIATED FORD CAS [XXX] ON 20 AUG 18. I STRESSED EXPEDITION IS IMPORTANT DUE TO STRUCTURAL INTEGRITY OF THE SCENE. I HEARD BACK FROM FORD DECLINING TO PARTICIPATE IN THE INITIAL INVESTIGATION AND WAS INFORMED TO MOVE FORWARD WITH THE INSURANCE COMPANY'S INVESTIGATORS. THEY'VE COMPLETED THEIR INVESTIGATION AND IT'S BEEN RULED THE CAR IS THE ORIGIN OF THE FIRE; THE INTERIOR PASSENGER COMPARTMENT BUT DO BADLY DAMAGED THEY COULD NOT FIND THE CAUSE DUE TO MORE INVASIVE TESTING USAA WOULD NOT PAY FOR. I HAVE THE REPORT FOR YOUR REVIEW. THE VEHICLE HAS BEEN MOVED FROM THE SCENE AND NOW SITS IN A SALVAGE YARD, WRAPPED TO PRESERVE IT FOR FURTHER INSPECTION. THE HOME IN NOW BEING REBUILT AND COULD NOT WAIT 90 DAYS FOR FORD TO DECIDE WHETHER OR NOT THEY WANT TO COME LOOK AT IT. FORD SENT A LETTER ON 13 SEP 18 REQUESTING INFORMATION, PICTURES, AND TO 'PRESERVE THE SCENE' SO THEY CAN LOOK AT IT. I AM SENT THEM THEIR REQUEST BUT ANTICIPATE PUSH BACK FOR COVERAGE THAT INSURANCE WASN'T ABLE TO COVER (LOST MORE THAN COVARGE ALLOWED). FORD DECLINED MY CLAIM AND STATED THEY BELIEVE THE FIRE STARTED OUTSIDE THE VEHICLE JUST FROM LOOKING AT PICTURES. TWICE THEY'VE DECLINED TO PARTICIPATE. PLEASE CONTACT ME FOR MORE INFORMATION. THANK YOU. [XXX] INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6). *CC *TR *DT
HIGH ENGINE TEMP, PULL OVER SAFELY MESSAGE FLASHES ON DISPLAY AND ENGINE LIGHT COMES ON. CAR STARTED RUNNING ROUGH. FORTUNATELY WAS JUST PULLING OUT OF MY DRIVEWAY AND DIDN'T GET OVER 5 MPH. I BACKED UP INTO GARAGE, TURNED OFF CAR. STARTED IT AGAIN AND WHEN I GOT TO SAME SPOT (APPROXIMATELY 1/8 MILE) THE SAME WARNINGS POPPED UP. TOWED TO DEALER UPON THEIR ADVISE. NOW THEY ARE TELLING ME, AFTER HAVING THE CAR FOR 6 DAYS, THAT IT'S EITHER THE HEAD GASKET OR BLOCK CRACKED DUE TO COOLANT BEING LOW. THEY TESTED COOLANT AND CONFIRMED IT IS LEAKING INTERNALLY. NOTE - I DID HAVE THE RECALL RELATED TO THE ISSUE PERFORMED IN FEBRUARY 2018. NOW, WITH ONLY 1 MONTH LEFT ON ORIGINAL WARRANTY BUT AT 61,500 MILES (SO OVER BY A SMIDGE), FORD WILL NOT REPAIR CAR. IF THE RECALL WAS PERFORMED BUT THE CAR EXHIBITED THE PROBLEM ANYWAYS, NO MATTER HOW FAR IT WAS DRIVEN SINCE THEN, THAT TELLS ME THAT THE RECALL SOLUTION DID NOT WORK.
THIS IS NOW THE 4TH TIME MY CAR HAS STALLED ON THE ROAD WITHOUT WARNING. THEY'VE ALL REVOLVED AROUND SOME TYPE OF ELECTRICAL FAILURE THAT EITHER CAUSED THE VEHICLE NOT TO START, OVERHEAT OR LOSE POWER ALL TOGETHER AND COME TO A COMPLETE STOP. THREE TIMES THIS HAPPENED WHILE ON THE HIGHWAY AND ONCE ON SURFACE STREETS. IN THIS MOST RECENT ONE. SOME OF THE REPAIRS WERE COVERED UNDER A RECALL BUT THERE'S SOMETHING ABOUT THIS MODEL THAT IS JUST WRONG. I HAD A FORD EXPLORER FOR OVER 10 YEARS AND 200,000 MILES AND IT NEVER BROKE DOWN ON ME THE WAY THIS ONE HAS. I DO NOT FEEL SAFE WITH THIS CAR.
I PURCHASED MY 2014 FORD ESCAPE IN APRIL 2017. I ALSO PURCHASED THE FORD PROTECT 75000 MILE EXTENDED WARRANTY. FROM TIME TO TIME I WOULD NOTICE A HARD SHIFT OR SLIP. I WAS GETTING CLOSE TO MY WARRANTIES END AND BRANG THE VECHILE IN TO THE DEALERSHIP FROM WHICH IT I HAD PURCHASED IT FROM. THEY SAID THEY UPDATED THE PCU (WHICH AFTER RESEARCHING IS FORDS RECOMMENDED FIX). COUPLE WEEKS PAST AND ITS STILL DOING THE SAME THING. WARRANTIES OVER NOT MY PROBLEM IS WHAT IM TOLD. BOTH FROM THE DEALERSHIP AND FORD. I HAVE A RECALL FROM FORD DO TO SHIFTER CABLE BUSHINGS BEING FAULTLY. WERE YOUR CAR COULD ROLL AWAY DUE TO BEING IN THE WRONG GEAR. BUT THE KICKER IS THEY HAVE NOT YET PROVIDED A PART AND YOU CAN GET IT FIXED AND BE REIMBURSED OR ALWAYS USE YOUR PARKING BRAKE. WHICH IM SURE IS GREAT FOR HOT ROTORS AND BREAKPADS. AND THIS IS NOT THE ONLY PROBLEM I HAVE. MY VECHILE NOW HAS QUITE A FEW ISSUES. WHICH INCLUDE STALLING WHEN BACKING UP SHIFTER STUCK IN PARK (FINALLY WHEN IT DOES RELEASE SLAMS INTO REVERSE) RANDOMLY DRAINING BATTERY BECAUSE CAR IS IN POWER SAVING MODE NOT STARTING BECAUSE IF HILL ASSIST MODE? BACKUP CAM INTERMITTENTLY NOT WORKING TOUCHSCREEN DISPLAYNOT WORKING OR BLACK. ALL THESE PROBLEMS SEEM TO BE COMMON AMONG 2014 ESCAPE OWNERS WHEN READING ONLINE FORUMS FOR BOTH OWNERS AND MECHANICS. YET FORD STATES THAT EVEN WITH THE RECALLED ISSUE. NO CONSUMER COMPLAINTS OR INJURIES HAVE BEEN FILED. I WILL BE DOCUMENT EVERY OCCURRENCE FROM THIS DAY FORWARD.
TL* THE CONTACT OWNS A 2014 FORD ESCAPE. THE CONTACT STATED THAT THE INSTRUMENT PANEL INDICATORS ILLUMINATED AND SMOKE APPEARED UNDER THE HOOD. THE VEHICLE WAS PULLED OVER AND THE CONTACT DISCOVERED THAT COOLANT WAS LEAKING. THE CONTACT LET THE VEHICLE COOL OFF AND ADDED MORE COOLANT. THE VEHICLE WAS TOWED TO COCONUT POINT FORD (22400 S TAMIAMI TRAIL, ESTERO, FL 33928, (888) 859-1976) WHERE IT WAS DIAGNOSED THAT COOLANT LEAKED OUT FROM A DEFECTIVE UNKNOWN PART THAT WAS NOT COVERED UNDER THE EXTENDED WARRANTY. THE MANUFACTURER STATED THAT THERE WAS NO RECALL ON THE VEHICLE AND WOULD OPEN A CASE TO SEE IF THEY COULD PROVIDE ASSISTANCE TOWARDS THE REPAIR COSTS SINCE THE WARRANTY HAD JUST EXPIRED. THE FAILURE MILEAGE WAS 67,000.
ON 10/28/2018 AROUND 10:30AM I WAS DRIVING TO CHURCH WITH MY FAMILY. WHILE STOPPING AT AN INTERSECTION OF NORTH ROUTE 88 AND 837 IN MONONGAHELA, PA, I NOTICED THAT THERE WAS SMOKE COMING OUT OF THE HEATING VENTS. THEN AS I TRIED TO ACCELERATE, THE CAR SHUT DOWN. SO, I WAS ABLE TO PUSH THE CAR TO A NEARBY PARKING LOT TO INVESTIGATE THE PROBLEM. AFTER I EVACUATED MY FAMILY FROM THE CAR, I OPENED THE HOOD AND THE SMOKE PROGRESSED TO A FIRE, WHICH I CALLED 911 AND THE FIRE DEPARTMENT ARRIVED AND EXTINGUISHED IT. THEN A TOW TRUCK WAS CALLED AND TOWED MY VEHICLE TO LENZI SERVICE STATION IN MONONGAHELA, PA. AFTER REPORTING THIS TO THE INSURANCE COMPANY, THE INSURANCE INVESTIGATOR DETERMINED THAT IT WAS AN EXHAUST FIRE OCCURRED DUE TO AN UNSEEN OIL LEAK. I REPORTED THE INCIDENT TO FORD ON 10/29/2018, BUT HAVE YET TO HEAR FROM THEM. THE INSURANCE COMPANY, WHICH IS USAA, HAS AGREED TO BUY OUT THE REST OF MY PAYMENT AND TOLD ME THAT I CAN GO AND BUY A NEW CAR.
3 YR OLD CAR TRANSMISSION WENT OUT COMPLETELY WHILE I WAS DRIVING ON THE FREEWAY. I HAD TO DODGE SPEEDIG CARS TO ROLL OFF THE FREEWAY SINCE I HAD NO USE OF THE GAS PETAL OR SPEED. HAD TO HAVE IT TOWED. ERROR CODES P0732-GEAR 2 INCORRECT GEAR RATIO CAME BACK TO NEEDING A WHOLE NEW TRANSMISSION. HAD THEM FLUSH THE TRANSMISSION FOR $300 TO TRY AND SAVE IT TO NO AVAIL. THE SHIFTER CABLE IS ALREADY ON RECALL NOTICE 18S20/NHTSA RECALL 18V471 AND MY FORD DEALER CANT GET THE PART FOR MONTHS NOW BECAUSE ITS ON BACK ORDER. I BELIEVE THIS LED TO THE TOTAL DEMISE OF THE TRANSMISSION. A USED PART FOR $3000 IS NOT AN OPTION BECAUSE THE DEALERS CANT FIND ONE ANYWHERE. IM ASSUMING ITS DUE TO MANY PEOPLE HAVING THIS SAME ISSUE. MY ONLY OPTIONS ARE SPENDING $5400 ON A NEW TRANSMISSION OR GETTIG RID OF THE CAR THAT I STILL OWE MONEY ON TO SOMEONE WHO MAY SCRAP IT. NO SAFETY RECALL PARTS ARE AVAILABLE STILL AFTER MONTHS AND NO USED PARTS ARE ACAILABLE BECAUSE THERE ARE MANY MORE LIKE ME WITH THIS STYLE VEHICLE. ALSO IN JANUARY THERE WAS A RECALL NOTICE 17S09/NHTSA RECALL 17V-209 THAT HAD TO DO WITH THE CYLINDER HEAD CRACKED THAT MAY CAUSE OIL TO LEAK AND MAY RESULT IN A FIRE IN THE ENGINE COMPARTMENT .
WHILE ON HIGHWAY. RPM SCDROPPED TO 0. ALL LIGHTS ON DASH LIT UP. SMELL BURNING. CAR STOPPED WORKING ROLLED TO SIDE OF HIGHWAY EXIT RAMP. TOWED TO KUHLMANNS'S AUTOMOTIVE ON MERIDENRD WOLCOTT CT 06716
THE CAR CAUGHT ON FIRE AS I WAS DRIVING HOME FROM WORK. I WAS JUST GETTING ONTO THE HIGHWAY WHEN THE HIGH TEMP GAGE CAME ON SO I PULLED OVER IN THE EMERGENCY LANE AND SHUT THE CAR OFF. I THOUGHT THAT THE CAR WAS OVERHEATING BUT THE TEMPERATURE GAGE WAS IN THE NORMAL RANGE. AFTER SHUTTING OFF THE CAR, I SAW WHAT I THOUGHT WAS STEAM, COMING OUT FROM UNDERNEATH THE HOOD. I OPENED THE HOOD AND FOUND THE CAR ON FIRE. THE CAR DID NOT GIVE ANY INDICATION THAT THERE WAS SOMETHING WRONG WITH IT.
WHEN I FIRST START UP MY FORD ESCAPE IN THE MORNING AND PUT IT IN THE DRIVE GEAR , A SEVERE JERKING MOTION TAKES PLACE. IT ONLY DOES IT AFTER THE VEHICLE HAS BEEN SETTING FOR A WHILE.
FORD FIXED A RECALL ON MY CAR REGARDING THE COOLANT SENSOR AND MY CAR HASN'T BEEN RIGHT EVER SINCE. SAME DAY THAT I BROUGHT IT HOME THE COOLANT SENSOR SAID COOLANT LEVEL LOW EVEN THOUGH THEY HAD JUST FILLED IT UP AND THERE WAS PLENTY OF COOLANT IN THE CAR. YESTERDAY ON MY WAY HOME FROM WORK MY CAR OVER HEATED AND, LIGHTS ON THE DASH SAID FOR ME TO PULL OVER SAFELY AS SOON AS POSSIBLE. THE CAR AUTOMATICALLY SLOWED DOWN TO BARELY 5MILES/HOUR ON IT OWN, IT WOULD NOT ACCELERATE. NOW THE CAR IS NOT DRIVABLE AS IT OVERHEATS WITHIN 30 SECONDS OF STARTING THE CAR UP. DEALERSHIPS NEAR ME WILL NOT SERVICE MY CAR FOR ANOTHER 2 WEEKS AND THEY DON'T HAVE A LOANER CAR THAT I CAN USE IN THE MEANTIME, AND ON TOP OF THAT IT'S GOING TO HAVE TO BE TOWED TO THE DEALERSHIP BECAUSE IT'S NON-DRIVABLE. ACCORDING TO THE DIAGNOSTICS RAN ON IT THE CODE THAT CAME UP WAS - P1299.
THIS IS THE SECOND TIME THIS VEHICLE HAS EXPERIENCED THIS ISSUE. THE CAR LOSES COOLANT FLUID, THEN OVERHEATS. THE MANUFACTURER HAS INSTALLED A SENSOR THAT REPORTS THE FLUID LEVEL CONDITION, BUT HAS NOT ADDRESSED THE CAUSE OF THE FLUID LOSS. AS A RESULT, THE HEAD REQUIRES REPLACING, OR THE VEHICLE NEEDS A NEW ENGINE. THE CAR ALSO HAS A CHANCE FOR AN UNDER-HOOD FIRE. THE MANUFACTURER, FORD, IS NEGLIGENT.
TL* THE CONTACT OWNED A 2014 FORD ESCAPE. THE CONTACT STATED THAT A RECALL NOTICED WAS RECEIVED UNDER CAMPAIGN NUMBER: 17V209000 (ENGINE AND ENGINE COOLING), THE VEHICLE WAS TAKEN TO COLONIAL FORD DEALER (120 FEDERAL RD # 126, DANBURY, CT 06811, (203) 748-3503) WHERE THE RECALL WAS COMPLETED. THE CONTACT STATED THAT THE COOLANT WARNING LIGHT ILLUMINATED, THE VEHICLE WAS TAKEN BACK TO COLONIAL FORD DEALER, AND IT WAS DIAGNOSED THAT A POOR PIN FIT CORRECTION #48802 P2560 NEEDED TO BE REPLACED. THE VEHICLE WAS REPAIRED. THE CONTACT STATED THAT WHILE THE DRIVER WAS DRIVING AT 20 MPH, THE COOLANT WARNING LIGHT ILLUMINATED, AND THE VEHICLE STALLED BUT WAS ABLE TO COAST TO THE SIDE OF THE ROAD. THE DRIVER NOTICED SMOKE WAS COMING FROM UNDER THE HOOD THEN FLAMES APPEARED. THE VEHICLE CAUGHT ON FIRE. THE FIRE DEPARTMENT EXTINGUISHED THE FIRE. A POLICE REPORT WAS FILED. THE VEHICLE WAS TOWED TO A TOW LOT AND DESTROYED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE 52,000.
AS I REVERSED OUT OF A PARKING SPACE AND TRIED TO TURN THE WHEEL IT SUDDENLY BECAME VERY DIFFICULT TO TURN THE WHEEL AT ALL. A MESSAGE ON THE DASH BASICALLY SAID "STEERING ASSISTANCE FAILURE - SERVICE REQUIRED". I PUT THE CAR IN PARK, TURNED IT OFF AND THAN TURNED IT BACK ON. THERE WAS NO MESSAGE. 70,376 MILES
1.6L ECOBOOST ENGINE IS BURNING COOLANT THROUGH THE COMBUSTION CHAMBER (HEADS). THIS CAUSES CAR TO LOSE COOLANT, MISFIRE, AND OVERHEAT. RECALL 17S09 WOULD SEEM TO ADDRESS THIS ISSUE. MY VEHICLE, THAT MEETS ALL OF THE PARAMETERS OF THE RECALL TO INCLUDE VEHICLE MODEL, MAKE, YEAR, ENGINE SIZE, FACTORY OF ASSEMBLY, DATE OF ASSEMBLY, ETC., IS NOT INCLUDED IN THE RECALL. FORD IS UNWILLING TO RECTIFY.
COOLANT LEVEL SENSOR SYSTEM INSTALLATION ,NHTSA RECALL NUMBER: 17V209,DAUGHTER HAD WENT TO GROCERY STORE WITH A FRIEND,HAD TURNED OFF VEHICLE AND EXITED IT, WAS HELPING FRIEND CARRY GROCERIES TO APARTMENT,WHEN WENT TO GOT BACK TO CAR IT WAS ON FIRE UNDER THE HOOD,CALLED FIRE DEPARTMENT ,FIRE DEPARTMENT CAME AND EXTINGUISHED THE FIRE,VEHICLE WAS TOWED AND IS BEING INVESTIGATED BY FIRE MARSHAL
TL* THE CONTACT OWNS A 2014 FORD ESCAPE. THE CONTACT STATED THAT WHILE OPERATING THE VEHICLE, A WHINING NOISE WAS PRESENT COMING FROM THE ENGINE AREA AND THE TRANSMISSION WOULD ERRONEOUSLY SWITCH GEARS. THE VEHICLE WAS TOWED TO AN INDEPENDENT MECHANIC WHO DIAGNOSED THAT THE TRANSMISSION WAS FAULTY AND NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOTIFIED BUT NO ASSISTANCE WAS OFFERED. THE LOCAL DEALER WAS NOT NOTIFIED. THE FAILURE MILEAGE WAS 101,632. *TT*JB
TL* THE CONTACT OWNS A 2014 FORD ESCAPE. THE CONTACT STATED THAT WHILE STATIONARY, IN THE PARK POSITION, THE VEHICLE ROLLED BACKWARDS AND CRASHED INTO THE NEIGHBOR'S VEHICLE. THE CONTACT EXITED THE VEHICLE PRIOR TO THE ROLLAWAY. THE CONTACT STATED THAT THE DRIVER'S DOOR CLIPPED ONTO THE CAR PORT HOUSING, IN WHICH THE VEHICLE WAS PARKED UNDER, AND THE DRIVER'S DOOR HINGE FRACTURED. UPON IMPACT WITH THE REAR SPARE TIRE MOUNT OF THE NEIGHBOR'S VEHICLE, THE AIR BAGS DID NOT DEPLOY. A POLICE REPORT WAS FILED. THERE WERE NO INJURIES SUSTAINED, AS THE CONTACT WAS NOT IN THE VEHICLE AT THE TIME OF THE CRASH AND NEITHER WAS THE NEIGHBOR. THE CONTACT CALLED THE INSURANCE COMPANY AND REMAINED IN POSSESSION OF THE VEHICLE THEREAFTER. IN ADDITION, AN AUTOBODY REPAIR SHOP WAS MADE AWARE OF THE ROLLAWAY. A DEALER WAS NOT CONTACTED ABOUT THE FAILURE. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE CONTACT STATED THAT THE TRANSMISSION WAS REPLACED WITH A REBUILT TRANSMISSION, PRIOR TO THE FAILURE. THE CONTACT ALSO MENTIONED THAT THE VEHICLE HAD A HISTORY OF TRANSMISSION FAILURES AND/OR REPAIRS PRIOR TO THE INCIDENT. THE FAILURE MILEAGE WAS APPROXIMATELY 25,000. *TR
I PREVIOUSLY FILED A REPORT DUE TO THE ENGINE COOLANT LOW LIGHT COMING ON. TOOK CAR TO THE DEALER WHERE THEY RAN TEST AND DISCOVERED COOLANT HAD LEAKED INTO THE ENGINE AND OIL AND THAT THE ENGINE WOULD HAVE TO BE REPLACED. QUOTED A PRICE OF $6,400+/- WHEN THEY PULLED THE ENGINE THEY REMOVED THE TURBO FOR RE-USE. UPON REMOVAL OF THE TURBO, BEARINGS AND SHROUDS OF METAL FEEL OUT. I WAS TOLD THAT THERE WAS CATASTROPHIC FAILURE AND THAT THE BEARINGS AND METAL HAD EXPLODED INTO THE ALUMINUM ENGINE BLOCK CAUSING A CRACK AND ALLOWING COOLANT INTO THE ENGINE AND OIL. I'M STILL WAITING ON THE REPAIR TO BE COMPLETED, AND KNOW THE COST APPEARS TO BE AROUND $7,500+/-. STILL HAVEN'T HEARD BACK FROM FORD. THIS COULD HAVE BEEN BAD OF THE ENGINE SHUT DOWN WHILE DRIVING.
VEHICLE WAS TURNED ON AND THEN SET TO DRIVE BUT LIGHT CAME ON SAYING THERE WAS A STEERING ISSUE AND STEERING WHEEL WAS COMPLETELY LOCKED AND WAS NOT ABLE TO MOVE CAR.
I GOT A CARD IN THE MAIL FOR ME TOO CHECK TOO SEE IF MY VEHICLE IS IN THE RECALL ON TAKATA AIRBAGS.
I WAS IN A CAR ACCIDENT. THE CAR WAS A TOTAL LOSS. ALL AIR BAGS DEPLOYED, BUT THE DRIVERS SIDE DOOR AIR BAG DID NOT. I SUSTAINED SHOULDER AND NECK INJURIES. I CONTACTED FORD MOTOR CO. THEY FAILED TO HELP ME IN ANY WAY. I HIT ANOTHER VEHICLE THAT FAILED TO YIELD RIGHT OF WAY TO ME. IT HAPPENED ON A TOWN STREET. FORD SAID THEY ARE NOT GOING TO HELP PAY FOR THE COST OF MY CAR.
HAD BOTH FRONT WHEEL BEARING HUBS REPLACED 10/18/18 AT COST OF $520.ON 10/20/18 A LOUD GRINDING SOUND STARTED HAPPENING. TOOK IT BACK TO DEALERSHIP ON 10/25/18 WHO SAID ONE OF THE BEARINGS WAS DEFECTIVE. FORD MOTOR COMPANY SENT BAD BEARINGS TO FORD DEALERSHIP BOB MAXEY FORD. BEARING COULD'VE CAUSED AN ACCIDENT THAT RESULTED IN MY DEATH OR THE DEATH OF ANOTHER MOTORIST.
TL* THE CONTACT OWNS A 2014 FORD ESCAPE. WHILE DRIVING VARIOUS SPEEDS, THE VEHICLE MADE AN ABNORMAL GRINDING NOISE. IN ADDITION, THE STEERING WHEEL PULLED TO THE LEFT AND RIGHT, CAUSING THE CONTACT TO VEER INTO OTHER LANES. THE DEALER (BRIARWOOD FORD, 7070 E MICHIGAN AVE, SALINE, MI 48176) WAS NOTIFIED. THE MANUFACTURER WAS CONTACTED AND DID NOT ASSIST. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE FAILURE MILEAGE WAS 52,000.
TL* THE CONTACT OWNS A 2014 FORD ESCAPE. WHILE DRIVING 55 MPH, THE ENGINE WARNING INDICATOR ILLUMINATED AND THE VEHICLE STALLED. THE VEHICLE WAS TOWED TO BLUE SPRINGS FORD (3200 NW SOUTH OUTER RD, BLUE SPRINGS, MO 64015, 816-229-4400) WHERE IT WAS DIAGNOSED THAT THE ENGINE BLOCK HAD FRACTURED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE AND ADVISED THE CONTACT TO CALL NHTSA. THE FAILURE MILEAGE WAS APPROXIMATELY 74,947.
ENGINE COOLANT LOW LIGHT CAME ON. CHECKED RESERVE AND IT WAS LOW. VEHICLE HAD JUST BEEN SERVICED 2,000 MILES EARLIER. I ADDED COOLANT THE NEXT DAY. I DISCOVERED OIL ON THE FLOOR. TOOK CAR TO FORD AND THEY DID PRESSURE AND DYE TESTS. THEY WOULD COOLANT IN THE OIL. THEY SAID THIS WAS NOT PART OF THE COOLANT/CRACKED BLOCK, POTENTIAL FIRE RECALL. OUT CAR IS SERVICED EVERY 5,000 MILES. DUE TO THE COOLANT CONTAMINATION OF THE ALUMINUM ENGINE, FORD STATED THE THE ENGINE WOULD REQUIRE REPLACEMENT AT $6,200+. THE DEALER HAD ME SPEAK TO FORD CUSTOMER CARE WHICH I DID. I GOOGLED ONLINE AND THERE APPEARS TO BE A NUMBER OF SIMILAR INCIDENTS. THE VEHICLE HAS APPROXIMATELY 95,000 MILES. A PROPERLY SERVICED ENGINE SHOULDN'T FAIL THAT SOON. THE SCOPE OF THE FORD RECALL SHOULD BE EXPANDED TO COVER ENGINE COOLANT LOSS AND ENGINE CONTAMINATION. FURTHER DRIVING COULD HAVE RESULTED IN THE ENGINE SEIZING UP WHILE DRIVING.
I PURCHASED A 2014 FORD ESCAPE FROM BEST FORD IN NASHUA, NH BACK IN JULY OF 2014. I STARTED TO HEAR ABOUT RECALLS ON THE ESCAPE BECAUSE OF ISSUES WITH COOLANT LEVELS LEADING TO CRACKED BLOCKS & POTENTIAL FIRES. I STARTED KEEPING AN EYE ON MY COOLANT LEVELS. I STARTED TO NOTICE THAT IT WAS RUNNING LOW & I FOUND MYSELF TOPPING OFF THE COOLANT ON A REGULAR BASIS. I CALLED FORD & EXPLAINED TO THEM THAT I WAS HAVING ISSUES WITH COOLANT LEVELS AS STATED IN MANY RECALLS, I ASKED IF MY CAR WOULD BE ADDED TO THE RECALL. THEY TOLD ME MY CAR WOULDN'T FALL UNDER THE RECALL BECAUSE THE RECALL PERTAINED ONLY TO CERTAIN ENGINES THAT CAME FROM A CERTAIN PLANT. THAT IS INCORRECT. A COUPLE OF WEEKS AGO MY CAR STARTED ACTING UP. I TOOK IT TO A LOCAL MECHANIC BUT HE SAID I SHOULD GO DIRECTLY TO FORD WITH MY CAR. I TOOK MY VEHICLE TO IPSWICH FORD. ONCE THEY STARTED TO DIG INTO THE ISSUES WITH MY CAR, THEY REALIZED THAT THE MOTOR WAS JUNK BUT ALSO THAT MY VEHICLE WAS NOT UNDER RECALL OR WARRANTY. THEY STOPPED WORKING ON THE CAR BECAUSE IT WOULD HAVE COST ME HUNDREDS OF DOLLARS TO FIND OUT WHAT THEY ALREADY KNEW, THAT THE ENGINE WAS JUNK. BY THEM STOPPING THE WORK, THEY WERE ABLE TO PUT THE MOTOR BACK TOGETHER SO I COULD DRIVE IT TEMPORARILY. IF THEY CONTINUED, I WOULD HAVE BEEN TAKING THE CAR OUT OF THE SERVICE CENTER ON A FLAT BED. THE SERVICE MANAGER AT IPSWICH FORD ALSO TOLD ME THAT THE ISSUE WITH THESE MOTORS IS NOT ONLY FROM A CERTAIN PLANT BUT THAT ALL ECOBOOST MOTORS HAVE ISSUES. HE SAID THAT FORD WAS GIVING THEM AN ALLOWANCE YEARLY TO HELP PEOPLE WITH ENGINE ISSUES. HE INFORMED THAT FORD HAS NOW CUT-OFF ANY ALLOWANCES & THAT IF THE CAR ISN'T ON A RECALL OR HAS THE EXTENDED WARRANTY, THE CUSTOMER IS LEFT OUT IN THE COLD. I NEED TO KNOW IF THERE IS ANYTHING THAT CAN BE DONE FOR ME IN MY SITUATION. CAN I BE ADDED TO THE RECALL, DO I HAVE ANY OTHER AVENUES TO GET COMPENSATION FROM FORD
WHILE DRIVING UPHILL ON I-80 ON A COOL DAY IN OCTOBER, SPEED LIMIT 65MPH, OUT OF NO WHERE, MY 2014 ESCAPE ILLUMINATED THE CHECK ENGINE LIGHT, IMMEDIATELY FOLLOWED BY AN "ENGINE TEMP HIGH, PLEASE STOP SAFELY" ON THE SCREEN. I HAD NEVER SEEN EITHER OF THESE WARNINGS BEFORE SO I IMMEDIATELY PULLED OVER TO THE SIDE OF THE HIGHWAY AND TURNED OFF THE ENGINE AS IT BEGAN SMOKING FROM UNDER THE HOOD. AT THIS TIME THE OIL WARNING LIGHT ILLUMINATED RED - WITHIN APPROX. 60 SECONDS, THE ENGINE MADE A LOUD POPPING NOISE AND EXPLODED INTO FLAMES. I QUICKLY EVACUATED THE VEHICLE AND RAN DOWN THE HIGHWAY, WITHIN MINUTES THE ENTIRE CAR WAS IN FLAMES AND WAS LATER RULED A TOTAL LOSS. THIS VEHICLE HAD BEEN SERVICED BY THE HYUNDAI DEALERSHIP IT WAS PURCHASED FROM 6 DAYS PRIOR AND WAS GIVEN A "CLEAN BILL OF HEALTH" BY THE MECHANICS.
WHILE TRAVELING AT APPROXIMATELY 60MPH, AT APPROXIMATELY 52K MILES, MY 2014 FORD ESCAPE SUDDENLY OVERHEATED AND PRESENTED A WARNING TO PULL OVER AND STOP THE CAR. MY COOLANT LEVEL HAD DROPPED BELOW THE MINIMUM AND MY CAR OVERHEATED. I ADDED WATER FOR THE SYSTEM AND HAD MY CAR TAKEN TO A LOCAL SHOP WHO REPLACED THE THERMOSTAT AS WELL AS COOLANT OVERFLOW SYSTEM. ADDITIONALLY THE CHECK ENGINE LIGHT ILLUMINATED AFTER OVERHEATING. ONCE "FIXED" AND LESS THAN 5000 MILES LATER (APPROXIMATELY 56K), MY CAR OVERHEATED AGAIN. THE COOLANT LEVELS WERE LOW, WITH NO WARNING OF LOW COOLANT SYSTEM EVER DISPLAYED UNTIL I RECEIVED THE WARNING (AGAIN GOING APPROXIMATELY 60 MPH) TO PULL OVER AND SHUT DOWN OVERHEATED ENGINE. THE CHECK ENGINE LIGHT WAS ILLUMINATED AND I BROUGHT THE CAR TO SHOP AGAIN. DIAGNOSTIC OF CODE READ POTENTIALLY FAULTY THERMOSTAT (WHICH I HAD REPLACED LESS THAN 5000 MILES BEFORE) OR LOW COOLANT (AGAIN JUST FILLED). I DECIDED NOT TO ACTION (EXCEPT STANDARD OIL CHANGE DUE) AND THE CHECK ENGINE LIGHT WENT OFF ON ITS OWN. NOW AT 56,800 MY CAR HAD THE CHECK ENGINE LIGHT RE-ILLUMINATED AND NOW IS BLINKING THAT I HAVE LOW OIL PRESSURE (LESS THAN 2000 MILES SINCE OIL CHANGE). TAKING TO SERVICE THIS AFTERNOON FOR DIAGNOSTIC. VERY SIMILAR TO ISSUES DOCUMENTED IN OTHER 2014 ESCAPES UNDER RECALL 17S09- HOWEVER, MY PARTICULAR VIN IS NOT CONSIDERED INCLUDED, DESPITE BUILD AT LOUIVILLE, KY IN APRIL 2014. THEREFORE, NO RECALL SERVICE OF COOLANT SENSOR CAN BE PROVIDED.
TRANSMISSION FAILURE. I HAVE HEARD THAT THIS IS A COMMON PROBLEM IN THE 2014 FORD ESCAPE. THE WARNING ONLY HAPPENED WHILE HIGHWAY DRIVING.
COOLANT RECOVERY CRACKED DUE TO ENGINE HEAT WITHOUT THERMOSTAT INDICATING HIGH ENGINE TEMPERATURE.
TL* THE CONTACT OWNS A 2014 FORD ESCAPE. WHILE PARKING, THE VEHICLE STARTED TO ROLL BACKWARDS. THE CONTACT HAD TO USE THE EMERGENCY BRAKE TO STOP THE VEHICLE. ON A SECOND OCCASION, THE VEHICLE ROLLED AGAIN AND PINNED THE CONTACT'S FRIEND, WHO SUFFERED AN INJURED LEG. MEDICAL ATTENTION WAS NOT RECEIVED. THE CONTACT CALLED AIRPORT MARINA FORD (5880 W CENTINELA AVE, LOS ANGELES, CA 90045, (310) 574-2641) AND STATED THAT THERE WAS NO RECALL AND THAT THE VEHICLE WAS NOT PLACED IN PARK PROPERLY. THE MANUFACTURER PROVIDED A CASE NUMBER AND RECOMMENDED THE VEHICLE BE SERVICED. THE MANUFACTURER STATED THAT THE BUSHING MAY HAVE DETACHED FROM THE TRANSMISSION CABLE AND THERE WAS NO RECALL. THE CONTACT STATED THAT THE VEHICLE HAD AN EXISTING POWER TRAIN WARRANTY FOR FIVE YEARS OR 60,000 MILES. THE FAILURE MILEAGE WAS 29,000.
TL* THE CONTACT OWNS A 2014 FORD ESCAPE. WHILE DRIVING APPROXIMATELY 55 MPH, THE TRANSMISSION FAILED. THE CONTACT DEPRESSED THE ACCELERATOR PEDAL AND THE RPMS INCREASED RAPIDLY. THE CONTACT WAS UNABLE TO ACCELERATE BEYOND 55 MPH. THE CONTACT PULLED THE VEHICLE OVER TO THE SIDE OF THE ROAD AND WAS ABLE TO RESTART THE VEHICLE AND DRIVE AWAY. FOLSOM LAKE FORD (12755 FOLSOM BLVD, FOLSOM, CALIFORNIA, (916) 353-2040) DIAGNOSED THAT THE COOLANT LEVEL SENSOR SYSTEM WAS FAULTY. THE DEALER ALSO STATED THAT THE TRANSMISSION WAS FAULTY AND NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE CONTACT REFERENCED NHTSA CAMPAIGN NUMBER: 17V209000 (ENGINE AND ENGINE COOLING). THE FAILURE MILEAGE WAS 80,853.
TL* THE CONTACT OWNS A 2014 FORD ESCAPE. WHILE DRIVING VARIOUS SPEEDS, THE ENGINE COOLANT AND CHECK ENGINE INDICATORS ILLUMINATED ON SEVERAL OCCASIONS. THE CONTACT STATED THAT THE ENGINE COOLANT WAS REPLACED, BUT THE INDICATORS REMAINED ILLUMINATED. AN INDEPENDENT MECHANIC FOUND A DIAGNOSTIC TROUBLE CODE FOR THE CYLINDER 2 MISFIRE AND STATED THAT THE ENGINE WAS FAULTY AND NEEDED TO BE REPLACED DUE TO A BLOWN HEADGASKET. MIRACLE FORD (1394 NASHVILLE PIKE, GALLATIN, TENNESSEE 37066, (615) 452-5267) WAS MADE AWARE OF THE FAILURE. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED BY THE DEALER. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE AND REFERRED THE CONTACT TO NHTSA. IN ADDITION, THE MANUFACTURER STATED THAT THERE WERE NO RECALLS OR SERVICE WARRANTY PROGRAMS ON THE VEHICLE. THE FAILURE MILEAGE WAS 118,571.
BACK SEATS BUCKLES WITH NOT FASTEN. WIRING SYSTEM TRIPS MULTIPLE SENSORS SOMETIMES SHUTTING OFF THE ENGINE COMPLETELY IN THE MIDDLE OF TRAFFIC
TL* THE CONTACT OWNS A 2014 FORD ESCAPE. WHILE DRIVING AT AN UNKNOWN SPEED, THE ENGINE MADE A LOUD POPPING NOISE AND THE CHECK ENGINE WARNING INDICATOR ILLUMINATED. THE VEHICLE WAS TAKEN TO WAYNE FORD (444 US-46, WAYNE, NJ 07470) WHERE IT WAS DIAGNOSED THAT THE ENGINE NEEDED TO BE REPLACED BECAUSE IT INGESTED COOLANT. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE CONTACT STATED THAT THE VEHICLE WAS REPAIRED PER NHTSA CAMPAIGN NUMBER: 17V209000 (ENGINE AND ENGINE COOLING). THE APPROXIMATE FAILURE MILEAGE WAS 75,000.
I DROVE AN HOUR TO ANOTHER CITY. UPON ARRIVAL TO THE CITY I STOPPED THE CAR AND GOT OUT. I NOTICED THE BACK, DRIVER SIDE DOOR WAS OPEN SLIGHTLY. I WENT TO CLOSE IT AND REALIZED THAT THE DOOR WOULD NOT STAY CLOSED. THE LATCH WOULD NOT CATCH THE METAL PIECE ON THE FRAME OF THE CAR TO KEEP THE DOOR CLOSED. I COULD NOT DRIVE THE VEHICLE WITHOUT TYING THE DOOR WITH A ROPE TO THE INSIDE OF THE CAR TO KEEP IT FROM FLYING OPEN WHILE DRIVING. IT STILL WILL NOT REMAIN CLOSED AS IS A MAJOR SAFETY HAZARD FOR MY PASSENGERS AND OTHER DRIVERS ON THE ROAD. THERE WAS A RECALL BY FORD FOR THIS EXACT PROBLEM FOR THE MAKE, MODEL, AND YEAR OF MY CAR, BUT MY SPECIFIC VIN WAS NOT INCLUDED IN THIS RECALL AND MY CAR IS EXPERIENCING THE SAME PROBLEM. I HAVE ATTACHED THE ARTICLE STATING THAT THIS WAS A RECALLED ISSUE. IF YOU REQUIRE ANY PICTURES OR FURTHER DOCUMENTATION PLEASE LET ME KNOW.
I WAS PARKED IN A LARGE PARKING LOT OF A GROCERY STORE. WHEN LEAVING MY VEHICLE WAS BEING PUT INTO DRIVE, TRANSMISSION WENT INTO REVERSE AND SHIFTER WAS IN PARK. THE KEY WAS ABLE TO BE REMOVED BUT UNABLE TO KEEP CAR SECURE W/O LEAVING PARKING BRAKE ON. THERE WAS NO WAY TO CRANK THE CAR SINCE IT WAS NOT IN PARK. CAR WAS COMPLETELY NON WORKING. MY VEHICLE HAD TO BE LEFT IN THE PARKING LOT AND TOWED TO A DEALERSHIP FOR REPAIRS. IN SITTING IN THE PARKING LOT, WITH A NON-FUNCTIONING CAR WAITING FOR A TOW TRUCK, I SEARCHED ONLINE AND FOUND THE EXACT DESCRIPTION OF WHAT WAS GOING ON UNDER RECALL 18S20. INFORMED THE DEALERSHIP OF THIS WHEN THE CAR WAS DELIVERED TO THEM. THAT WAS THE ONLY PART THAT WAS FIXED, SINCE IT WAS THE ONLY FAULTY PART. FORD REFUSED TO PAY FOR THE REPAIRS SINCE, APPARENTLY, MY CAR WAS MANUFACTURED AT A DIFFERENT PLANT. SAME MAKE, MODEL, ETC. SAME PART, OTHERS ARE PAID FOR, JUST NOT MINE. FORD WAS NOT WILLING TO COMPENSATE BECAUSE THE VIN WAS NOT IN THE SYSTEM FOR THIS RECALL AT THE TIME OF MY REPAIRS. THIS WAS A SAFETY ISSUE AND LOT OF WASTED TIME, SERVICES AND MONEY. IF I HAD KNOWN AND BEEN INFORMED OF THIS I COULD HAVE HAD IT FIXED PRIOR TO A BREAKDOWN AND WOULD NOT HAVE HAD TO HAVE MY CHILDREN WITH ME, IN A HOT CAR, IN A BUSY PARKING LOT VERY UPSET. UNNECESSARY STRESS FOR SURE.
COOLANT OVERFLOW TANK IS LEAKING RESULTING IN LOW LEVELS OF COOLANT. COOLANT WAS NOTICED UNDER THE CAR AT 3 SEPARATE OCCASIONS. NOTICED A RECALL INCLUDING 2014 FORD ESCAPES WITH 1.6 LITER TURBOCHARGED 4 CYLINDER ENGINE HOWEVER MY VIN WAS NOT INCLUDED AND I FEEL IT SHOULD HAVE BEEN INCLUDED. RECALL STATES THAT LOW LEVELS OF COOLANT CAN CAUSE THE HEAD TO CRACK LEADING TO AN ENGINE FIRE.
TRUCK STALLS WHILE DRIVING, AND WON'T START BACK UP. IVE HAD IT TOWED TWICE ALREADY FOR THE SAME PROBLEM ALSO HAD IT TOWED TO A MECHANIC SHOP WHERE THEY COULDN'T FIND ANYTHING WRONG WITH IT BESIDES SAYING IT SEEMED TO BE A GLTCH INSIDE THE COMPUTER. CHECK ENGINE LIGHT ILLUMINATES READING CODE P0109. WHEN IT STALLS IT GIVES NO WARNING AND NO INDICATIONS THAT THERE'S A PROBLEM WHICH CAN LEAD TO A DANGEROUS SITUATION.
TL* THE CONTACT OWNS A 2014 FORD ESCAPE. THE CONTACT STATED THAT THERE WAS A TOXIC ODOR COMING OUT OF THE AIR CONDITIONING VENTS, REGARDLESS IF THE AIR CONDITIONER WAS ON OR OFF. IN ADDITION, THE WINDSHIELD FOGGED UP AND AN INDICATOR ILLUMINATED, STATING THAT POWER WAS REDUCED AND TO LOWER THE TEMPERATURE OF THE ENGINE. THE VEHICLE WAS TAKEN TO AN UNKNOWN DEALER WHERE IT WAS DIAGNOSED THAT THE HEATER CORE NEEDED TO BE REPLACED. THE DEALER AND THE MANUFACTURER STATED THAT THERE WAS NO RECALL FOR THE FAILURE. THE FAILURE MILEAGE WAS 10,000.
2014 ESCAPE RECALLED TO FIX COOLANT LEAK. 6 MONTHS LATER THE COOLANT IS LEAKING AND WARPED THE HEAD GASKET. HAD THE VEHICLE TOWED TO FORD, THEY ARE TRYING TO DENY RESPONSIBILITY, DESPITE THE SERVICE DEPARTMENT DIRECTLY STATING ON MY INVOICE "ENGINE COOLANT LEAK CAUSED HEAD GASKET TO WARP." MY CAR HAS BEEN AT THE DEALERSHIP FOR 15 DAYS AND THEY STILL HAVE NOT WORKED ON IT BECAUSE THEY ARE ARGUING WHO IS RESPONSIBLE WITH MY WARRANTY COMPANY. IT SEEMS LIKE A LOT OF PEOPLE ARE EXPERIENCING THE SAME POOR WORKMANSHIP. I AM NOW CONTACTING AN ATTORNEY, WITH ALL THESE CASES WE MAY HAVE A CLASS ACTION SUIT AGAINST FORD.
THE REAR HATCH HAS A SIGNIFICANT LEAK WHEN IT RAINS OR I GO THROUGH A CAR WASH. I HAVE REPORTED THIS MANY TIMES AND THE RESOLVE WAS FOR ME TO PAY AN EXTREME AMOUNT TO HAVE THE RUBBER REPLACED. SEVERAL OF MY FRIENDS THAT HAVE THE SAME CAR HAVE THE SAME PROBLEM. THIS WAS NOTICED SHORTLY AFTER I BOUGHT THE CAR. I BELIEVE IT IS A MANUFACTURER PROBLEM AND SHOULD BE RECALLED AND CORRECTED. IT IS LEAKING RIGHT AT THE WIRING ON THE PASSENGER SIDE AND COULD CAUSE MORE SERIOUS ISSUES DOWN THE ROAD. I HAVE A TEMPORARY FIX AT THIS TIME BUT IT IS NOT PERMANENT BY ANY MEANS.
I HAVE HAD TO REPLACE MY BATTERY TWICE IN THIS CAR ALREADY, IT CONTINUOUSLY SHOWS CORROSION ON THE BATTERY TERMINALS. I HAVE BEEN TOLD THAT IT APPEARS THAT THERE IS SOMETHING THAT IS CONSTANTLY PULLING ENERGY BUT THERE IS NOTHING LEFT ON AND NO ADDED EXTRAS AT ANYTIME.
AFTER DRIVING APPROX. 1/2 MILE ON A VERY BUSY CITY STREET AT MORNING RUSH HOUR, GOING APPROX 35 MPH, I STARTED COASTING DOWNHILL. SCREEN INDICATED HIGH ENGINE TEMPERATURE, ENGINE IMMEDIATELY STARTED TO STALL MAKING IT HARD TO MANEUVER THE VEHICLE. MESSAGE INDICATED TO PULL OVER & SHUT OFF ENGINE. TEMP GAUGE WAS ALL THE WAY IN THE RED. HAD VEHICLE TOWED TO DEALERSHIP FOR DIAGNOSTIC.
I WAS DRIVING ABOUT 20 MPH AFTER ACCELERATING FROM A STOP AND THE TRANSMISSION SHIFTED OUT OF DRIVE. I COULD HEAR IT CLUNK AND FEEL THE CAR JERK. I STOPPED AND DOWNSHIFTED BUT NOTHING HAPPENED. I PUT IT IN PARK, TURNED OFF THE ENGINE. I RESTARTED IT, SHIFTED TO DRIVE AND SLOWLY ACCELERATED. I GOT ABOUT 20 YARDS AND IT SLIPPED OUT OF GEAR AGAIN. IT WOULDN'T SHIFT INTO ANY GEAR EXCEPT PARK. THIS WAS AFTER DRIVING ABOUT 100 MILES. I HAD NO ISSUES PRIOR TO THIS. NO WARNING LIGHTS CAME ON UNTIL ALL OF THIS HAPPENED AND AS I PULLED INTO MY DRIVEWAY A WARNING CAME ON SAYING "TRANSMISSION FAULT SEE SERVICE STATION". IT HAS 124,000 MILES ON IT. I'VE HAD IT FOR JUST UNDER 2 YEARS, BOUGHT USED, AND HAVEN'T HAD ANY ISSUES WITH THE TRANSMISSION BEFORE NOW. I RESEARCHED INFO ONLINE AND IT LOOKS LIKE THIS IS NOT AN ISOLATED PROBLEM, BUT FORD IS NOT RECOGNIZING THIS AS AN ISSUE. TRANSMISSIONS SHOULD NOT JUST BREAK DOWN FOR NO REASON, AND IF THEY DO, FORD SHOULD FIX THE PROBLEM.
I WAS DRIVING MY CAR SOUTHBOUND ON I75 AND MY ENGINE BURST INTO FLAMES, LUCKY MY BROTHER WAS BEHIND ME AND COULD SEE THE FIRST UNDER THE CAR AND CALLED ME TO TELL ME TO PULL OVER AND GET OUT RIGHT AWAY. I GOT OUT AND THE CAR BURNT UP ON THE SIDE OF THE ROAD.
17S09 COOLING SYSTEM RECALL PERFROMED IN FEB 2018 VEHICLE HAS HAD NUMEROUS TRIPS BACK TO MULTIPLE FORD DEALERSHIPS FOLLWOING HIGH TEMPERATURE LIGHT COMING ON. THE ENGINE HAS BEEN REPLACED A HOSE REPLACED, COOLING FAN RELAY REPLACED. CURRENTLY THE CAR IS AT A DEALER WHO IS NOW SAYING THE INSTRUMENT PANEL CLUSTER IS THE PROBLEM BUT IS NOW ATTEMPTING TO CHARGE ME $750, THIS CAR HAD NO ISSUES PRIOR TO THE RECALL. FORD DOES NOT SEEM TO KNOW HOW TO FIX THESE PROBLEMS AND NOW I AM ABOUT TO BE ON THE HOOK FOR THEM. I SHOULD'T HAVE TO PAY TO BE THEIR GUINEA PIG. THEY HAVE LEFT MY CAR UNSAFE AND UNRELIABLE.
TL* THE CONTACT OWNS A 2014 FORD ESCAPE. WHILE DRIVING 40 MPH, THE ACCELERATOR PEDAL WAS DEPRESSED; HOWEVER, THE VEHICLE FAILED TO RESPOND. THE CONTACT PULLED OVER TO SIDE OF THE ROADWAY, PLACED THE VEHICLE IN PARK, AND THE "SERVICE NOW" WARNING INDICATOR ILLUMINATED. THE CONTACT ATTEMPTED TO CYCLE THE GEAR BETWEEN REVERSE AND DRIVE; HOWEVER, THE VEHICLE FAILED TO RESPOND. THE VEHICLE WAS TOWED TO KLABEN FORD LINCOLN OF WARREN (LOCATED AT 3853 YOUNGSTOWN RD SE, WARREN, OH 44484, (888) 428-3823). THE CONTACT WAS INFORMED THAT THERE WERE METAL SHAVINGS IN THE TRANSMISSION FLUID. THE CONTACT WAS INFORMED THAT THE TRANSMISSION NEEDED TO BE REBUILT OR REPLACED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 79,200.
TL* THE CONTACT OWNS A 2014 FORD ESCAPE. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 18V471000 (POWER TRAIN). WHILE THE VEHICLE WAS PARKED, IT ROLLED DOWN A HILL AND OVER A CURB. AS A RESULT, THERE WAS DAMAGE TO THE BODY AND UNDERCARRIAGE OF THE VEHICLE. THE VEHICLE WAS TOWED TO KING FORD (2450 E U.S. HIGHWAY 64 ALT, MURPHY, NC 28906, (828) 837-2121). THE CONTACT WAS INFORMED THAT THE DEALER WOULD NOT BE ABLE TO ASSIST WITH HAVING THE VEHICLE REPAIRED. THE VEHICLE WAS NOT REPAIRED. THE CONTACT STATED THAT SHE WAS UNABLE TO CONTACT THE MANUFACTURER. THE FAILURE MILEAGE WAS UNKNOWN.
MY CAR WITH ONLY 34,000 MILES OVERHEATED DRIVING ON THE HIGHWAY. I TAKE MY CAR FOR FOR OIL CHANGES AND SERVICE REGULARLY. THERE WAS NO INDICATION OF A PROBLEM UNTIL THIS HAPPENED. MY MECHANIC SAID I WAS LOW ON COOLANT AND AFTER FURTHER TESTING SAID I HAD A LEAK. HE THEN TOLD ME THAT THERE WAS A RECALL ON 2014 FORD ESCAPES FOR THIS EXACT PROBLEM. FORD'S NUMBER FOR THIS RECALL IS 17S09. I CALLED MY FORD DEALER AND WAS TOLD THAT EVEN TOUGH MY CAR WAS HAVING THE SAME ISSUE MY PARTICULAR CAR WAS NOT PART OF THE RECALL AND I WOULD HAVE TO PAY TO HAVE THE CAR FIXED. THINKING THIS WAS OUTRAGEOUS I CALLED FORD DIRECTLY. THEY AS WELL TOLD ME THE SAME THING. AFTER FURTHER RESEARCH I SEE THAT I AM NOT THE ONLY 2014 FORD ESCAPE OWNER THAT HAS BEEN TOLD THAT ALTHOUGH THEY HAVE THIS SAME SAFETY ISSUE OUR VEHICLE IS NOT INCLUDED IN THE RECALL. I BELIEVE FURTHER INVESTIGATION NEEDS TO BE DONE AND MORE CARS INCLUDED IN THIS RECALL.
THE VEHICLE COMPLETELY STALLED IN THE MIDDLE OF DRIVING AFTER A LEAK RECALL WAS MADE. WE TOOK THE CAR AND HAD THE NECESSARY RECALL DONE. HOWEVER THE ENGINE STALLED THE CAR AND NOW WE HAVE TO SHELL OUT $6,000 FOR A NEW ENGINE DUE TO A CRACKED BLOCK. SINCE WE ALREADY TOOK THE CAR TO GET A LEAK RECALL ISSUE FIXED, WE ARE AFRAID THE NEW ENGINE WILL GET OVERHEATED AGAIN AND THE CAR WILL STALL. ALSO, WE WOULD HAVE TO SHELL OUT MORE MONEY FOR ANOTHER ENGINE.
TL* THE CONTACT OWNS A 2014 FORD ESCAPE. WHILE DRIVING VARIOUS SPEEDS, THE VEHICLE WOULD NOT IMMEDIATELY ACCELERATE WHEN DEPRESSING THE ACCELERATOR PEDAL. THE CONTACT INDICATED THAT THE FAILURE WAS INTERMITTENT. ON SEVERAL OCCASIONS, THE "TRANSMISSION FAILURE" MESSAGE DISPLAYED. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC WHO CHANGED THE TRANSMISSION FLUID, BUT THE FAILURE CONTINUED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE, BUT NO ASSISTANCE WAS OFFERED. THE LOCAL DEALER WAS NOT NOTIFIED. THE VIN WAS NOT AVAILABLE. THE FAILURE MILEAGE WAS 38,000.
WHILE TRAVELING ON THE HIGHWAY, MY ENGINE SUDDENLY OVERHEATED AND I WAS GIVEN AN ALARM DISPLAYING THAT ITS OVERHEATING AND STOP SAFELY. WHEN OPENING MY LID, I FOUND THE COOLANT LEVEL HAD DROPPED BELOW MINIMUM. I HAD NO WARNING THAT MY COOLANT LEVEL WAS SUDDENLY LOW AND THE CAR HAD BEEN OPERATING FINE THE PREVIOUS DAY AND EARLIER IN THE MORNING. I ADDED WATER TO THE SYSTEM AND AFTER RETURNING THE CAR TO A SAFE TEMP, DROVE IT TO A STORE. THE CHECK ENGINE LIGHT CAME ON INSTANTLY AFTER THE HEATING ISSUE. FORD HAS A RECALL FOR THIS ISSUE INCLUDING 2014 FORD ESCAPE, HOWEVER MY VIN DOES NOT REGISTER AS BEING APPLICABLE TO THE RECALL (ALTHOUGH SEEMS LIKE IDENTICAL ISSUE.) THIS IS THE SECOND TIME BETWEEN 50-56000 MILES THIS SAME ISSUE HAS OCCURRED.
I PURCHASED THE VEHICLE IN 2016. AFTER TWO MONTHS IT BEGAN SPUTTERING BEFORE STARTING, AND SOMETIMES WOULD STALL. ONCE IN GEAR AND MOVING IT WOULD RUN FINE. SECONDLY, THERE ARE TIMES WHILE DRIVING THAT THE TRANSMISSION/ ENGINE SURGES WITHOUT WARNING. DURING THE LAST WEEK, IT HAS STALLED 4 TIMES AS I WAS COASTING TO TURN CORNERS. I HAVE TO RESTART IT AND IT SEEMS TO BE OKAY AFTER THAT. THIS IS A VERY DANGEROUS ISSUE AND I AM CONCERNED SOMEONE IS GOING TO RUN INTO ME WHEN IT STALLS.
ENGINE COOLANT SENSOR FAULTY . BROUGHT TO THE DEALERSHIP 2 TIMES.
STOPPED AT RED LIGHT, VEHICLE WOULD NOT MOVE WHEN I STEPPED ON THE GAS- TRANSMISSION WENT BAD WITHOUT WARNING. SEE ATTACHED RECEIPT FOR WORK PERFORMED
TL* THE CONTACT OWNS A 2014 FORD ESCAPE. THE CONTACT STATED THAT THE VEHICLE'S INSTRUMENT CLUSTER FAILED. THE DEALER WAS NOT CONTACTED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE, BUT DID NOT ASSIST BECAUSE THE VIN WAS NOT INCLUDED IN A RECALL. THE CONTACT ALSO REFERENCED NHTSA CAMPAIGN NUMBER: 15V406000 (ELECTRICAL SYSTEM) AS A POSSIBLE CAUSE OF THE FAILURE. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE FAILURE MILEAGE WAS APPROXIMATELY 46,000.
TL* THE CONTACT OWNS A 2014 FORD ESCAPE. THE CONTACT STATED THAT THE VEHICLE ROLLED IN REVERSE WHILE THE GEAR SHIFT WAS IN THE PARK POSITION. THERE WERE NO WARNING INDICATORS ILLUMINATED. THE VEHICLE WAS TAKEN TO GOSCH FORD HEMET (LOCATED AT 150 CARRIAGE CIR, HEMET, CA 92545, (951) 396-7250) WHERE IT WAS DIAGNOSED THAT THE SHIFT CABLE BUSHING NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE AND INFORMED THE CONTACT THAT THE VIN WAS NOT INCLUDED IN A RECALL. THE CONTACT WAS REFERRED TO NHTSA. THE APPROXIMATE FAILURE MILEAGE WAS 88,000.
DRIVING DOWN THE FREEWAY GOING 65 MPH IN VIRGINIA I THE LEFT LANE HEARD A BANG AND THE CAR SUDDENLY JERKED THE THE RIGHT AND INTO THE NEXT LANE OVER. STOPPED THE CAR IN THE MIDDLE OF THE FREEWAY AND FOUND THAT THE REAR RIGHT LOWER SUSPENSION CONTROL ARM BROKE. THE CAR WAS STUCK AND HAD TO BE TOWED FROM THE MIDDLE OF FREEWAY.
THE NUT CONNECTING THE BATTERY CABLE TO THE SOLENOID WAS CROSS THREADED AT THE FACTORY CAUSING THE VEHICLE NOT TO START.I FEEL THIS IS A SAFETY ISSUE AND FORD DOES NOT AGREE.
A DOZEN TIMES NOW WHEN WE START IT UP IT RUN REAL RUFF AND WILL LURCH, THE RPMS GO UP BUT NOT MPH BEING GAINED. I HAVE TO PULL OVER AND TURN IT OFF AND RESTART AND IT RUNS FINE. WE GET A MESSAGE THAT READS "ENGINE FAULT SERVICE NOW". WHEN WE TAKE IT TO THE DEALER THEY CAN'T FINE ANY ERRORS ON WHEN THEY HOOK IT UP TO THEIR COMPUTER. THIS HAS HAPPENED MULTIPLE TIMES WITHIN THE LAST WEEK AND OVER THE ALMOST 4 YEARS I'VE OWNED THE CAR. I WAS DRIVING IT ON A CITY STREET AND HAD JUST BACKED OUT OF MY DRIVE WAY, OTHER TIMES IT'S HAPPENED HAS BEEN ON CITY STREETS SHORTLY AFTER PULLING FORWARD, AND THOSE TIMES I HAD NOT BACKED UP AT ALL PRIOR TO IT DOING IT. THIS MORNING WHEN IT HAPPENED I ALMOST HAD SOMEONE REAR-END ME BECAUSE MY CAR WOULD NOT GET ABOVE 5MPH. I HAD DRIVEN ABOUT A BLOCK FROM MY HOME BEFORE THE ERROR MESSAGE CAME ON AND WAS FORCED TO PULL OVER. THANKFULLY I WASN'T ON THE HIGHWAY YET.
ON 13 AUGUST 2018 MY FIANCE WAS DRIVING TO OUR NEW HOME WE'RE BUYING WHEN SMOKE STARTED COMING OUT OF THE ENGINE COMPARTMENT. I TOLD HER TO PULL OVER AND GRAB HER PURSE AND GET AWAY FROM THE VEHICLE. BY NOW FLAMES WERE COMING FROM THE ENGINE COMPARTMENT. LUCKILY SHE HAD CRACKED OPEN THE DOOR BEFORE STOPPING BECAUSE BEFORE SHE STOPPED ALL THE DOORS AUTOMATICALLY LOCKED AND COULD NOT BE OPENED. I HAD ARRIVED AT THE SCENE AND THE CARS FRONT END HAD VIRTUALLY MELTED WITHIN 5 MINUTES. IF MY FIANCE HAD NOT CRACKED OPENED THE DOOR SHE MOST ASSUREDLY WOULD HAVE BURNED TO DEATH. IF I HAD BEEN DRIVING I WOULD DEFINITELY HAVE HAD A DIFFICULT TIME ESCAPING AS I AM A DISABLED VETERAN WITH SEVERAL MOBILITY PROBLEMS. OUR CAR WAS LESS THAN 4 YEARS OLD WITH ONLY 64000 MILES ON IT. WE NEVER EXPECTED WE MIGHT POSSIBLY BE INJURED OR DIE FROM A NEWER VEHICLE. I REALLY HOPE THAT FORD MOTOR COMPANY WASN'T AWARE OF THIS ISSUE AS WE NEVER RECEIVED ANY NOTICE OF ANY PROBLEMS WHATSOEVER WITH THIS VEHICLE.
STEERING RACK BOUND AND VEHICLE WOULD NOT STEER. AFTER LETTING IT SIT THE WARNING LIGHTS DID NOT COME BACK ON AND THE CAR STEERED. DEALERSHIP SAID IT IS ELECTRONIC STEERING AND THE STEERING RACK IS BAD. NO WARRANTY AT 45000 MILES.THIS HAPPENED ON INTERSTATE 95 IN NORTH CAROLINA.
VEHICLE ERRATICALLY DISPLAYS OVERHEATING VISUAL AND AUDIBLE ALARM DURING MOTION OR STATIONARY. AFTER VEHICLE IS TURNED OFF FOR A FEW SECONDS, ALARMS GO OFF AND TEMPERATURE GAGE RETURNS TO NORMAL OPERATING TEMPERATURE. CHECK ENGINE LIGHT ON FOR A WHILE, THEN OFF, THEN BACK ON. DROVE TO FORD DEALER FOR SERVICE (DIDN'T NOTICE ANY PERFORMANCE ISSUES), AND THEY STATE THAT THE ENGINE NEEDS TO BE REPLACED, BECAUSE OF A CRACK IN THE COOLANT RESEVOIR, AND COOLANT IS GETTING INTO CYLINDER #3. I DON'T KNOW HOW THESE ARE RELATED. I HAVE NEVER NOTICED A COOLANT LEAK OR STEAM/SMOKE IN THE EXHAUST.
TL* THE CONTACT OWNS A 2014 FORD ESCAPE. WHILE ATTEMPTING TO DRIVE THE VEHICLE, THE INSTRUMENT PANEL FAILED TO ILLUMINATE AND THE DIGITAL ODOMETER FAILED TO FUNCTION. THE VEHICLE WAS NOT TAKEN TO A DEALER OR AN INDEPENDENT MECHANIC FOR DIAGNOSTIC TESTING. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE AND INFORMED THE CONTACT THAT NO RECALLS WERE ASSOCIATED WITH THE VIN. THE CONTACT WAS REFERRED TO NHTSA. THE APPROXIMATE FAILURE MILEAGE WAS 30,000.
RECALL: SHIFTER CABLE BUSHINGS, 2014 FORD ESCAPE PLEASE BE ADVISED, ON JUNE 12 2018 AS I WAS DRIVING IN MY GARAGE ON MY FORD ESCAPE. THE BUSHING IN THE TRANSMISSION SHIFTER CALBE DEGRADE AND CAUSE THE TRANSMISSION SHIFTER CABLE TO NOT BE ABLE TO FULLY MOVE THE TRANSMISSION TO THE SELECTED GEAR POSITION. THE VEHICLE STATED MOVING AND DOWN THE HILL AND MY FRIEND HAD TO HELP ME STOP THE VEHICLE . SOMEONE WAS ALMOST HIT BY THE VEHICLE CAR DRIFTS WITHOUT EMERGENCY BRAKE APPLIED CAR HAD TO BE TOWED TO DEALER IN ROCKFORD ,IL AND THE SERVICE MANGER AGREE TO SUBMIT MY BILL TO FORD COMPANY WHICH COST M E ($ 638.07) SERVICE MANGER ACKNOWLEDGED IT WAS A RECALL. AND AGREED TO SUBMIT MY INVOICE TO GET REIMBURSED. MY QUESTION IS, IF THE DEALER CAN FIX IT .WHY CAN'T FORD AUTHORIZE PAYMENT,BECAUSE I PAYED OUT POCKET. ROCK RIVER FORD (XXXX) I WILL NEVER EVER BUY A FORD CAR FROM NOR HAVE MY REPAIRS THERE ARE VERY UNPROFESSIONAL AND RUDE PARTS OF THIS DOCUMENT HAVE BEEN REDACTED TO PROTECT PERSONALLY IDENTIFIABLE INFORMATION PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6).
SHIFTER CABLE BROKE. WE WERE UNABLE TO SHIFT TRANSMISSION AFTER PULLING VEHICLE IN PARKING SPOT. WE HAD TO HAVE VEHICLE TOWED TO REPAIR FACILITY AND HAVE SHIFTER CABLE REPLACED AT A COSTS OF $526.40. WE ALSO HAVE ANOTHER OUTSTANDING COMPLAINT FILED FOR WIRING HARNESS BEING TOO SHORT AND WE HAD TO PAY FOR NEW SPLICES THAT OUR VIN WAS NOT COVERED BY A CURRENT RECALL. WE ASK THAT NHTSA LOOKING INTO THE STATUS OF THAT COMPLAINT FOR OUR REFUND AS WELL AS THIS ONE THAT THERE AGAIN APPEARS TO BE A CURRENT RECALL FOR, JUST NOT FOR OUR VIN.
TL* THE CONTACT OWNS A 2014 FORD ESCAPE. WHILE DRIVING APPROXIMATELY 30 MPH, THE VEHICLE SUDDENLY STOPPED ACCELERATING FORWARD AND ALSO WOULD NOT DRIVE IN REVERSE. THE VEHICLE WAS TOWED TO BOB THOMAS FORD (310 W. COLISEUM BLVD, FORT WAYNE, IN) WHERE IT WAS DIAGNOSED THAT THE TRANSMISSION WAS FAULTY AND NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURES, BUT NO ASSISTANCE WAS OFFERED. THE FAILURE MILEAGE WAS 111,000.
TL* THE CONTACT OWNS A 2014 FORD ESCAPE. WHILE DRIVING 10 MPH, THE CONTACT DEPRESSED THE ACCELERATOR PEDAL, BUT THE VEHICLE WOULD NOT ACCELERATE. IN ADDITION, THE TRANSMISSION SYSTEM FAULT INDICATOR ILLUMINATED. THE VEHICLE WAS TOWED TO HENNESSY FORD LINCOLN ATLANTA (5675 PEACHTREE INDUSTRIAL BLVD, ATLANTA, GA 30341) WHERE IT WAS DIAGNOSED THAT THE AUTOMATIC TRANSMISSION WOULD NOT "PULL WHILE HOT". THE DEALER STATED THAT THE TRANSMISSION NEEDED TO BE REPLACED. THE MANUFACTURER WAS NOT CONTACTED. THE VEHICLE WAS NOT REPAIRED. THE FAILURE MILEAGE WAS 86,622. *TT*JB
I TOOK MY CAR IN TO THE DEALER DUE TO COOLANT BEING LOW. THE COOLANT LEAKED INTO THE ENGINE AND MY GASKET HAD TO BE REPLACED. THERE ARE SEVERAL ARTICLES IN WHICH FORD ADMITS THERE ARE ENGINE PROBLEMS UP TO AND INCLUDING FIRE. I WAS ABLE TO MITIGATE DAMAGE BY GETTING THE CAR IN EARLY. THE DEALER CALLED FORD, I CALLED THE FORD CARES LINE AND MY CLAIM WAS DECLINED. THIS IS A KNOWN PROBLEM. I HAVE WRITTEN TO FORD, NO REPLY
BACKED UP OUT OF DRIVEWAY THEN SHIFTED FORWARD AND MY POWER STEERING GAVE OUT.THE WARNING ONLY CAME AFTER THE INCIDENT. WAS ABLE TO PULL OVER AND RESTART THE CAR .. NO ISSUE BUT WAS TOLD IT WAS ELECTRONIC STEERING MODULE EPAS. A KNOWN ISSUE BUT WAS TOLD THE RECALL WAS ONLY IN REGARDS TO RECEIVING THE WARNING THAT YOU HAD A FAILURE.
ON AUGUST 22, 2018, I WAS DRIVING AND THE ELECTRONIC INSTRUMENT PANEL WENT BLANK. I DROVE TO WORLD FORD IN PENSACOLA, FL AND WAS TOLD THAT I WOULD NEED TO RETURN THE FOLLOWING DAY BECAUSE THEY WERE TOO BUSY TO CHECK OUT MY PROBLEM. I RETURNED THE FOLLOWING DAY AT MY APPOINTMENT TIME, AND AN HOUR AND A HALF LATER, THEY INFORMED ME THAT THE ELECTRONIC INSTRUMENT PANEL NEEDS TO BE REPLACED AND IT WOULD COST APPROXIMATELY $1,600.00. I LEFT THE DEALERSHIP TO DO SOME RESEARCH ON THIS PROBLEM. I DISCOVERED THAT FORD HAD ISSUED A RECALL #15V406000 ON JUNE 24, 2015 FOR SOME 2014 FORD ESCAPES. WHEN I CALLED ABOUT THIS, I WAS TOLD THAT MY VIN WAS NOT PART OF THE RECALL AND THAT IT WAS NOT COVERED. FORD KNEW THAT THERE WAS A SOFTWARE INCOMPATIBILITY ISSUE THAT WOULD CAUSE A MALFUNCTION. THESE VEHICLES FAIL TO COMPLY WITH THE REQUIREMENTS OF FEDERAL MOTOR VEHICLE SAFETY STANDARD #101, "CONTROL AND DISPLAYS". MY LIFE IS AT RISK BY DRIVING THIS VEHICLE WITH AN INOPERATIVE INSTRUMENT CLUSTER. WHY IS IT, THAT FORD FIXED THE PROBLEM IN SOME 2014 ESCAPES, BUT NOT ALL. WHY IS IT OKAY THAT THEY ARE ALLOWED TO PLACE MY LIFE IN DANGER??? I THINK THAT FORD SHOULD BE REQUIRED TO REPLACE ALL FAULTY INSTRUMENT PANELS, NOT JUST SOME OF THEM. I FAIL TO UNDERSTAND WHY MY LIFE IS LESS IMPORTANT THAN OTHER 2014 ESCAPE OWNERS, AND WOULD APPRECIATE YOUR HELP IN SECURING A REMEDY TO THIS PROBLEM.
I STARTED MY VEHICLE, REVERSED THEN PUT IT INTO DRIVE. A WARNING SENSOR POPPED UP STATING STEERING ASSIST FAILURE. THE STEERING WHEEL WOULD NOT MOVE. I PUT THE VEHICLE INTO PARK AND RESTARTED IT. THE WARNING SENSOR NO LONGER APPEARED. I RESEARCHED THIS HAPPENING TO THE SAME VEHICLE MODEL AND IT SEEMS TO BE AN ONGOING PROBLEM WITH THE FORD ESCAPE. SEEMS DANGEROUS TO NOT HAVE A FACTORY RECALL ALREADY , WHAT IF I WERE DRIVING DOWN A BUSY STREET OR HIGHWAY.
THE TRANSMISSION IS NOT WORKING WELL, THE CAR HAS NO POWER, BETWEEN THE R AND THE DRIVE IT MAKES A NOISE
2014 FORD ESCAPE. CONSUMER WRITES IN REGARDS TO INOPERABLE WINDSHIELD WIPERS. *LD THE CONSUMER STATED THE MALFUNCTION OCCURRED INTERMITTENTLY. THE DEALERSHIP WAS CONTACTED AND ADVISED THAT THE WINDSHIELD WIPERS HAD TO BE MANUALLY RESET IN ORDER TO OPERATE CORRECTLY. ALSO THAT THE WIPERS WERE OLD WHICH CAUSED THE DRAG AND WHEN THEY HEATED UP IT CAUSED A MALFUNCTION. THE CONSUMER FELT THIS WAS A LIABILITY.*JS
SHIFTER CABLE DISCONNECTED FROM TRANSMISSION. VEHICLE WAS PARK AND WOULD NOT MOVE DUE TO CABLE BEING DISCONNECTED. TOWED VEHICLE TO DEALER AND SHIFTER CABLE REPLACED TO REPAIR IT. FORD SAYS MY VEHICLE NOT COVERED UNDER CURRENT RECALL SO I WAS FORCED TO PAY FOR REPAIR. SHAME ON FORD FOR NOT TAKING CARE OF THIS PROPERLY.
SHIFTER CABLE BUSHINGS. 2014 FORD ESCAPE. NHTSA RECALL # 18V471. FORD RECALL # 18S20. GEAR SHIFTER MOVES TO PARK, BUT DOES NOT REGISTER ON DRIVERS CONSOLE. CANNOT START CAR CAR DRIFTS WITHOUT EMERGENCY BRAKE APPLIED. CAR HAD TO BE TOWED TO DEALER. DEALER ACKNOWLEDGED IT WAS THE RECALL ISSUE, BUT SINCE FORD HAS NOT ISSUED THE PARTS YET THERE ARE MAKING ME PAY FOR THE REPAIR UNTIL FORD SENDS OUT A LETTER INFORMING CONSUMERS THAT PARTS ARE AVAILABLE. I SPOKE WITH FORD THEY TOLD ME I HAD TO KEEP THE REPAIR INVOICE AND GET REIMBURSED WHEN PARTS ARE AVAILABLE. MY QUESTION IS, IF THE DEALER CAN FIX IT, WHY CAN'T FORD AUTHORIZE PAYMENT, SO I DO NOT HAVE TO PAY OUT OF POCKET. IF FORD ISSUED A RECALL AND PEOPLE ARE ALREADY HAVING AN ISSUE WHY DON'T THEY JUST PAY TO HAVE IT FIXED. THE DEALER WANTS $1000 TO FIX THIS. FORD SHOULD TAKE RESPONSIBILITY FOR THIS.
FRONT WIPERS GO OFF WHEN IN OFF POSTITION ON THE STEERING WHEEL. ONCE ISSUE STARTS HAPPENING IT DEGRADES QUICKLY. IT STARTS WITH A RANDOM WIPE AND OVER A MONTHS PERIOD DEGRADES INTO THE WIPERS RANDOMLY TURNING ON AT DIFFERENT SPEEDS AND DIFFERENT TIME INTERVALS RANGING FROM A FEW WIPES UP TO 15 MINUTES OF UNCONTROLLABLE WIPING. SOMETIMES ONLY A SINGLE WIPER BLADE WILL TURN ON RANDOMLY THE LEFT OR RIGHT FRONT ( ONCE RESTARTING CAR BOTH WIPERS WILL GO OFF RANDOMLY AGAIN). THIS HAPPENS WHEN DRIVING ON ALL DRIVING TYPES STREET/HIGHWAY/TURNING/STATIONARY EVERYTHING. AGAIN THE WIPERS ARE IN OFF POSTITION AND NOT ENGAGED BUT WILL RANDOMLY TURN ON.
TL* THE CONTACT OWNS A 2014 FORD ESCAPE. WHILE DRIVING APPROXIMATELY 25 MPH, THE "TRANSMISSION NOT IN PARK" WARNING INDICATOR ILLUMINATED. THE CONTACT CALLED THE MANUFACTURER AND SCHEDULED THE VEHICLE TO BE TOWED TO PREMIER FORD INC (5001 GLENWOOD RD, BROOKLYN, NY 11234, 888-381-4515) WHERE THE TECHNICIAN STATED THAT THEY WERE UNAWARE THAT THE VEHICLE WAS BEING TOWED. THE TECHNICIAN INFORMED THE CONTACT THAT A DIAGNOSTIC TEST NEEDED TO BE PERFORMED AT THE CONTACT'S EXPENSE. MEANWHILE, THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 18V471000 (POWER TRAIN); HOWEVER, THE DEALER STATED THAT THE PARTS WERE NOT AVAILABLE. THE MANUFACTURER WAS NOT ABLE TO CONFIRM WHEN THE PARTS WERE TO BECOME AVAILABLE. THE VEHICLE WAS NOT REPAIRED. THE FAILURE MILEAGE WAS APPROXIMATELY 26,000.
2 ACTIVE RECALLS-NO TIMEFRAME OF WHEN IT WILL BE REMEDIED. ADDITIONALLY, VEHICLE DIES WHEN PUT INTO D FROM R. VEHICLE HAS 52K MILES, WELL MAINTAINED, SHELL FUEL IS USED. THIS HAPPENS WHEN BACKING UP AND PUTTING INTO DRIVE. VEHICLE WAS IN MOTION.
TL* THE CONTACT OWNS A 2014 FORD ESCAPE. THE CONTACT STATED THAT THE INSTRUMENT CLUSTER WAS INOPERATIVE AND WOULD NOT ILLUMINATE. THE VEHICLE WAS TAKEN TO FORD LINCOLN OF QUEENS BOULEVARD (139-48 QUEENS BLVD, JAMAICA, NY 11435, (718) 657-8888) WHERE A NEW INSTRUMENT CLUSTER WAS ORDERED. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE VIN WAS NOT INCLUDED IN NHTSA CAMPAIGN NUMBER: 15V406000 (ELECTRICAL SYSTEM). THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS 63,809.
TL* THE CONTACT OWNS A 2014 FORD ESCAPE. WHILE BACKING OUT OF A PARKING SPACE, A LOUD NOISE WAS HEARD AND THE VEHICLE NEITHER MOVED NOR WENT INTO ANY GEAR. THERE WAS NO WARNING INDICATOR ILLUMINATED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE AND INFORMED THE CONTACT TO HAVE THE VEHICLE TOWED. THE VEHICLE WAS TOWED TO GARY YEOMANS FORD LINCOLN (1420 N TOMOKA FARMS RD, DAYTONA BEACH, FL 32124, 386-310-2342) WHERE IT WAS DIAGNOSED THAT THE BUSHING CABLE FRACTURED AND THE ENTIRE SHIFTER CABLE BUSHING SYSTEM NEEDED TO BE REPLACED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE AND INFORMED THE CONTACT OF NHTSA CAMPAIGN NUMBER: 18V471000 (POWER TRAIN). THE MANUFACTURER REFERRED THE CONTACT BACK TO THE DEALER WHO STATED THAT THE RECALL PART WAS UNAVAILABLE AND REFERRED THE CONTACT BACK TO THE MANUFACTURER. THE CONTACT WAS THEN REFERRED TO NHTSA. THE VEHICLE WAS NOT REPAIRED. THE FAILURE MILEAGE WAS APPROXIMATELY 81,910. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.
TL* THE CONTACT OWNS A 2014 FORD ESCAPE. WHILE DRIVING 45 MPH, THE VEHICLE EMITTED AN ABNORMAL ANTI-FREEZE ODOR AND EXPERIENCED A LOSS OF ENGINE POWER. THE FAILURE OCCURRED WITHOUT WARNING. THE VEHICLE WAS TOWED TO DAVE SINCLAIR LINCOLN ST. PETERS (4760 N SERVICE RD, ST PETERS, MO 63376) WHERE IT WAS DIAGNOSED THAT THE CYLINDER HEAD WAS CRACKED AND NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE CONTACT STATED THAT A SIMILAR FAILURE OCCURRED ONE YEAR PRIOR AND THE VEHICLE WAS REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 94,000.
COOLANT LEAK INTO CYLINDER #3 & 4 RESULTING IN NECESSARY ENGINE REPLACEMENT AT 64K MILES. ONLY SERVICE ISSUE TO DATE ON VEHICLE WAS A DEFECTIVE WATER PUMP & COOLANT SENSOR AT JUST UNDER 60K MILES. WHILE DRIVING 'LOW COOLANT' LIGHT SUDDENLY CAME ON, CHECKED COOLANT WHICH WAS VERY LOW, FILLED AND TOOK TO DEALER LESS THAN 2 MILES AWAY. VEHICLE WAS NOT INCLUDED ON THE LAST COOLANT LEAK RECALL ALTHOUGH VERY SIMILAR ISSUE AND BUILT DURING THE SAME TIME PERIOD AT LOUISVILLE PLANT.
TL* THE CONTACT OWNS A 2014 FORD ESCAPE. THE CONTACT STATED THAT THE VEHICLE WAS TAKEN TO FELIX SABATES FORD LINCOLN (7601 SOUTH BLVD, CHARLOTTE, NC) TO BE REPAIRED PER NHTSA CAMPAIGN NUMBER: 17V209000 (ENGINE AND ENGINE COOLING). THE DEALER'S REPRESENTATIVE TOOK THE CONTACT'S KEYS AND DECLARED THE VEHICLE TO BE A ROAD HAZARD DUE TO THE ENGINE. THE VEHICLE WAS REPAIRED, BUT THE DEALER REFUSED TO RETURN THE VEHICLE DUE TO ADDITIONAL DAMAGES CAUSED BY OIL LEAKING INTO THE COOLANT. THE CONTACT REQUESTED DOCUMENTATION, BUT THE CONTACT REFUSED DUE TO THE DAMAGES BEING ATTRIBUTED TO THE RECALL. THE MANUFACTURER WAS NOTIFIED AND PROVIDED THE CONTACT WITH AN ESTIMATE OF THE DAMAGES AND REQUESTED THAT THE DEALER PROVIDE DOCUMENTATION. THE FAILURE MILEAGE WAS APPROXIMATELY 69,000.
DROVE THE CAR IN THE MORNING OF 8/11 JUST FINE, IN THE AFTERNOON WENT TO START THE CAR AND IT WILL NOT MOVE OUT OF PARK, DASHBOARD STATES THE CAR IS IN NEUTRAL. THE CAR HAS BEEN LIKE THIS SINCE SINCE 8/11 AND PARKED IN MY DRIVEWAY. RECEIVED A LETTER IN THE MAIL ON 8/13 THAT THIS ISSUE IS AN ACTUAL RECALL AND WHEN WE CALLED LOCAL FORD DEALER, THEY INFORMED US THAT THEY DON'T KNOW WHEN THEY WILL HAVE THE PART TO FIX OUR CAR! WHAT CAN WE DO? WE CAN'T USE THE CAR AND THEY CAN'T FIX IT! CAN WE SIMPLY RETURN THE CAR? WE HAVE AN OUTSTANDING CAR LOAN AND ARE PAYING FOR A CAR THAT'S HAD THREE RECALLS SO FAR SINCE WE'VE HAD IT. WE CAN'T AFFORD TO KEEP PAYING UBER TO GET TO WORK AND A CAR LOAN AND CAR INSURANCE FOR A CAR THAT NO ONE CAN TELL US WHEN IT WILL GET FIXED!
MY VIN IS HAVING THE EXACT SAME COOLING ISSUES AS RECALL. DEALER STAES MY VIN IS NOT AFFECTED ALTHOUGH THE IT BROKE IN THE EXACT FASHION AS THE FORD RECALL 17V209000. THE VEHICLE OVERHEATED AND IS LOSING COOLANT SLOWLY. CAR OVERHEATED AND HAD TO PULL OVER.
TL* THE CONTACT OWNS A 2014 FORD ESCAPE. THE CONTACT STATED THAT WHILE DRIVING AT 25 MPH, THE VEHICLE EXPERIENCED DECELERATION AND LOSS OF ENGINE POWER. THE VEHICLE OCCUPANT SAW BLACK SMOKE EMITTING FROM THE VEHICLE. UPON INSPECTION OF THE ENGINE COMPARTMENT THE VEHICLE OCCUPANT SAW FLAMES. THE VEHICLE OCCUPANT EXTINGUISHED THE FIRE. THE FIRE DEPARTMENT WAS NOT CONTACTED. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 17V209000 (ENGINE AND ENGINE COOLING) HOWEVER, THE PARTS TO DO THE REPAIR WERE UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE VEHICLE WAS TOWED TO COURTESY FORD WHERE IT WAS CONFIRMED THE FAILURE WAS DUE TO THE RECALL. THE DEALER CONFIRMED WITH THE CONTACT THAT THE PARTS WERE UNAVAILABLE FOR THE RECALL REPAIR. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE AND WERE NOT ABLE TO CONFIRM WHEN THE PARTS WERE TO BECOME AVAILABLE. THE FAILURE MILEAGE WAS APPROXIMATELY 92,000. PARTS DISTRIBUTION DISCONNECT.
TL* THE CONTACT OWNS A 2014 FORD ESCAPE. THE CONTACT MENTIONED THAT THE VEHICLE'S GEAR SELECTOR FAILED TO DISPLAY THE CORRECT GEAR SELECTION. ALSO, THE CHECK ENGINE INDICATOR ILLUMINATED. THE CONTACT MENTIONED THAT THE GEAR WAS SHIFTED INTO PARK, BUT WAS DISPLAYING DRIVE. THE VEHICLE WAS TAKEN TO DEACON JONES FORD-LINCOLN, INC. (3301 MCLAIN ST, GOLDSBORO, NC 27534, (919) 736-3387) WHERE THE DEALER WAS UNABLE TO DETERMINE THE CAUSE OF THE FAILURE. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS 105,000.
PARKED CAR ON DRIVEWAY FACING HOME. DRIVEWAY IS UPHILL FROM STREET TO HOUSE. PUT CAR IN "PARK" AND UPON GETTING OUT THE CAR IT STARTED ROLLING BACKWARDS. I WAS UNABLE TO STOP CAR AND IT ROLLED DOWN THE DRIVE & PART OF THE YARD, KNOCKING DOWN A TELEPHONE POLE GUIDE WIRE, CROSSED THE STREET & STOPPED WITH HALF OVER THE OPPOSITE CURB & DAMAGING A MAIL BOX.
I HAD THE REAR DOOR LATCH RECALL TAKEN CARE OF, AND NOW BOTH DOORS ARE LEAKING WHENEVER IT RAINS. IT IS RUNNING DOWN THE WINDOW INSIDE THE DOOR PANELING ONTO THE FLOOR. I USUALLY KEEP MY CAR INSIDE A GARAGE, AND HAVE HAD TO LET IT BE IN MY DRIVEWAY WHEN IT RAINED RECENTLY.
PARKED MY CAR PUT IT IN PARK BUT WHEN I TOOK MY FOOT OFF BRAKE AND STARTED OPEN THE DOOR THE CAR ROLLED FORWARD. I PUT ON THE BRAKE AND PARKING BRAKE BUT SHIFTER WAS FROZE IN PLACE. CONTACTED LOCAL FORD DEALERSHIP AND FORD CORP BOTH SAID THERE AREN'T ANY PARTS TO FIX CAR AND DIDN'T OFFER A LOANER. LOCAL FORD SHOWED ME HOW TO PUT BUSHING BACK ON PEG SO CAR COULD BE DRIVEN. I'M 63 YEAR OLD WOMAN CAR REPAIR NOT MY WHEELHOUSE. I FEEL CAR IS DANGEROUS AND SHOULDN'T BE DRIVEN. FORD IS PUTTING ME AT RISK PHYSICALLY AND OPEN TO ACCIDENTS AND LAWSUITS BY NOT OFFERING A REPAIR OR A LOANER CAR.
TL* THE CONTACT OWNS A 2014 FORD ESCAPE. THE CONTACT STATED THAT THE ELECTRONIC POWER STEERING WARNING INDICATOR ILLUMINATED AND THE STEERING WHEEL SEIZED. THE CONTACT HAD TO APPLY FORCE TO TURN THE STEERING WHEEL IN EITHER DIRECTION. THE DEALER (CAVALIER FORD GREENBRIER, 1515 S MILITARY HWY, CHESAPEAKE, VA 23320, (757) 424-1111) DIAGNOSED THAT THE STEERING RACK AND PINION NEEDED TO BE REPLACED. THE VEHICLE WAS NOT INCLUDED IN NHTSA CAMPAIGN NUMBER: 14V284000 (STEERING). THE MANUFACTURER WAS NOTIFIED AND SUGGESTED THAT THE DEALER REPAIR THE VEHICLE. THE FAILURE MILEAGE WAS NOT AVAILABLE.
TL* THE CONTACT OWNS A 2014 FORD ESCAPE. THE CONTACT STATED THAT THE GEAR SHIFTER FAILED TO MOVE. THERE WERE NO WARNING INDICATORS ILLUMINATED. THE VEHICLE WAS TOWED TO THE LOCAL DEALER (WARREN MIDTOWN MOTORS, 1995 MARKET ST, WARREN, PA 16365 (814) 723-5400) WHERE IT WAS DIAGNOSED THAT THE SHIFTER CABLE BUSHING NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOTIFIED AND PROVIDED CASE NUMBER: CAS-15433231. THE FAILURE MILEAGE WAS 70,123.
2014 ESCAPE WAS TAKEN TO THE DEALERSHIP FOR A COOLANT LEAK. DEALER FOUND THAT THE COOLANT BYPASS SOLENOID WAS LEAKING AS WELL AS THE ENGINE COOLANT TEMPERATURE SENSOR WAS FAULTY. BOTH ITEMS WERE REPLACED. BILL WAS $566. FORD HAD A RECALL ON OVER 200000 ESCAPES IN THE 2013 AND SOME 2014 ESCAPES. I CALLED THE FORD COMPANY AND FOUND OUT THAT MY ESCAPE WAS NOT COVERED UNDER THERE ALL. SAID TO THEM THAT OVER 200000 ESCAPES WERE RECALLED FOR THE SAME EXACT PROBLEM AND THEY SAID TO BAD THE VIN NUMBER IS NOT ON THE RECALL LIST.
WE ADVISED THE LOCAL FORD DEALER THAT THE ENGINE WAS RUNNING ROUGH DURING START UP BUT THEN TURNED NORMAL, SLIGHT SMELL OF ANTI FREEZE BUT NO OVER HEATING OR CHANGE IN TEMPERATURE GAUGE, HAD PREVIOUSLY TAKE THE CAN IN FOR THE HEAT SENSOR / LOW COOLANT RECALL, WAS TOLD TO DRIVE CAR TO DEALER. AFTER ARRIVAL AND FURTHER INSPECTION WE WERE ADVISED THAT THE ENGINE WAS WARPED, HEAD WARPED AND NEEDED A NEW ENGINE. BOTH DEALER AND FORD AND AFTER MARKET WARRANTY BLAMED US FOR DRIVING 5 MILES ON LOCAL ROADS TO DEALER AND THEREFORE THEY WOULD NOT COVER THE PROBLEM.
THE CAR WAS PARKED AT A GAS FILLING STATION TO FILL THE GAS TANK. WHEN ATTEMPTING TO LEAVE THE GAS STATION, THE CAR REGISTERED BEING IN REVERSE AND WOULD NOT START. UPON EXAMINATION, IT WAS DETERMINED THE BUSHING ON THE TRANSMISSION AND WOULD NO LONGER SHIFT GEARS. IN ORDER TO MOVE THE VEHICLE, THE TRANSMISSION NEEDED TO BE SHIFTED WITH ONE PERSON MANUAL HELD THE SHIFTING CABLE ONTO THE TRANSMISSION WHILE SOMEONE IN THE VEHICLE MOVED THE GEAR SHIFT. AS THE GEARS WERE SHIFTED, THE PERSON HOLDING THE CABLE IN PLACE MADE SURE THAT IT DID NOT POP OFF SO THAT IT COULD BE MOVED INTO GEAR. IF THE PERSON DID NOT HOLD THE CABLE DOWN, IT WOULD NOT SHIFT GEARS. WE WERE ABLE TO GET THE VEHICLE HOME AND REPEAT THE PROCESS TO GET IT INTO PARK. THE CAR IS NOT SAFELY ABLE TO BE DRIVEN IN THE CONDITION IT CURRENTLY IS.
OUR 2014 FORD ESCAPE WAS INVOLVED WITH A FRONT SIDE CRASH. DRIVER ACCIDENTLY PULLED OUT ON A CITY STREET IN FRONT OF ANOTHER CAR AND WAS HIT. THE WHOLE FRONT END WAS DESTROYED. NONE OF THE AIR BAGS ENGAGED. OUR VEHICLE WAS DECLARED A TOTAL LOSS. I DON'T KNOW WHAT AIR BAGS WERE IN OUR VEHICLE, BUT THEY DIDN'T WORK.
INSTRUMENT CLUSTER PANEL HAS COMPLETELY GONE OUT. I SAW WHERE A RECALL WAS ISSUED ON SOME BUT APPARENTLY NOT MINE. CAR ONLY HAD 30,000 MILES ON IT WHEN THIS HAPPENED.
MY CAR, A 2014 FORD ESCAPE [XXX], IS SUBJECT TO RECALL FOR SHIFTER PROBLEMS. THE VEHICLE FAILED TO SHIFT OUT OF 'PARK' ON JULY 22 , 2018 AT THE CHURCH PARKING LOT WHILE IN MOTION AND IT NEEDED TO BE TOWED SINCE IT TURNED OFF AND WOULDN'T TURN ON. I HAD THE CAR TAKEN TO THE DEALER, GALPIN FORD IN VAN NUYS, CA AND DISCUSSED THIS WITH [XXX], AND [XXX] THE SERVICE MANAGER. HE SAID THAT THE PROBLEM IS WITH THE SHIFTER CABLE BUSHINGS IN WHICH THERES A RECALL FOR. HE ADVISED ME THAT THAT REPLACEMENT PARTS FOR THE RECALL ARE NOT YET AVAILABLE. HE SAID THAT THEY CAN DO A TEMPORARY FIX OF THE SHIFTER CABLE, BUT THAT I NEED TO PAY $600 FOR THAT TEMPORARY REPAIR WHICH HE ADVISED IS NECESSARY TO MAKE THE CAR OPERATIVE UNTIL THE PARTS ARRIVE. IN MY DISCUSSION WITH FORD CHAT EARLIER TODAY, CARISSHA ADVISED ME THAT A RECALL REPAIR LIKE THIS SHOULD NOT INVOLVE A COST TO ME. THE PROBLEM OF THE ABSENCE OF REPLACEMENT PARTS IS UNDERSTANDABLE, AS IT IS A RECENT RECALL. HOWEVER, BECAUSE OF THE FAILURE WHICH LED TO THE RECALL, I SHOULD NOT HAVE TO PAY FOR A 'TEMPORARY' FIX. IF THE CONCERN OF GALPIN IS THAT FORD WILL NOT REIMBURSE FOR THE REPAIR COSTS DONE AT THIS TIME, PLEASE CONTACT LEONARD AND JOHN AND PROVIDE THEM WITH THE NECESSARY ASSURANCE. I AM UNABLE TO OPERATE MY CAR OR TO GET IT REPAIRED BECAUSE OF THIS IMPASSE. NOW I SPOKE WITH [XXX] FROM SERVICE AT SUNRISE FORD IN NORTH HOLLYWOOD, CA AND HE SAID HE CAN FIX IT WITHOUT A COST FOR ME IF FORD PROVIDES AN AUTHORIZATION CODE AND FOR ME TO FILE A COMPLAINT. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6). *TR
TRANSMISSION OFTEN SUFFERS FROM SLUGGISH TAKE-OFF AND ROUGH SHIFTING. OCCASIONALLY WHILE ACCELERATING, THE TRANSMISSION WILL ABRUPTLY LOSE POWER AND ABRUPTLY REGAIN IT, CAUSING THE ENGINE TO REV AT HIGH REVOLUTIONS.
ON SEVERAL OCCASIONS THE VEHICLE ACTED AS THOUGH IT WAS IN NEUTRAL WHEN DRIVE WAS SELECTED. OFTEN WHEN SHIFTING FROM REVERSE TO DRIVE. THIS HAPPENED ON 3 OCCASIONS IN A SHORT TIME FRAME (A WEEK OR SO.) THE LAST TIME IT OCCURRED IT HAD TO BE TOWED TO A DEALERSHIP FOR REPAIRS ON THE TRANSMISSION.
CAR WAS PURCHASED USED IN FEB 2017 WITH 19,800 MILES ON IT. IT'S NOW 18 MONTHS AFTER WE'VE OWNED IT AND IT ONLY HAS 49,000 MILES ON IT. THE 3 OF THE 4 DOORS HAVE RUST ALONG THE BOTTOM OF EACH OF THEM, WHICH HAS COME THROUGH THE PAINT. ACCORDING TO FORD AND THE DEALER, THEY WILL ONLY FIX IT AT THEIR COST IF THE RUST HAS EATEN ALL THE WAY THROUGH THE METAL. I KNOW THE WARRANTY STATES THAT IT ONLY COVERS PERFORATED BODY PANELS, BUT AT WHAT POINT DO I KNOW IT IS PERFORATED BEFORE IT'S TOO LATE. SUPER FRUSTRATING.
POSTING DATE: JULY-29, 2018 (SUNDAY) VEHICLE : 2014 FORD ESCAPE TITANIUM 4X4 (4-CYLINDER TURBO ENGINE, AUTOMATIC TRANSMISSION) VEHICLE LOSES TRANSMISSION POWER. THREE WEEKS AGO I CAME OUT OF A FREEWAY AND TRIED TO MAKE A RIGHT TURN ON A FAST MOVING LOCAL ROAD. I MADE THE TURN AND PRESSED THE ACCELERATOR BUT THE CAR WOULD NOT MOVE. THE ENGINE REVVED UP BUT THERE WAS NO MOTION. I HAD TO IMMEDIATELY TURN ON THE HAZARD FLASH LIGHTS TO WARN APPROACHING VEHICLES BEHIND. FINALLY I PRESSED THE ACCELERATOR "SLOWLY" AND THE CAR DID MOVE AND PICK UP SPEED. THERE WERE NO FURTHER ISSUES THAT DAY. I HAD SENSED "BUMPY GEAR SHIFTS" AND "JERKY ACCELERATIONS" EVEN BEFORE THE ABOVE INCIDENT. I INSTINCTIVELY "KNEW" THAT THINGS WERE NOT RIGHT BUT DID NOT KNOW EXACTLY WHAT IT WAS. TWO DAYS AGO MY WIFE CALLED ME AT WORK AND SAID THAT AFTER BACKING OUT FROM THE GARAGE, THE CAR WAS NOT PICKING UP SPEED. THE "CHECK ENGINE" LIGHT HAD ALSO COME UP. SHE SOMEHOW LIMPED SLOWLY BACK INTO THE GARAGE. WHEN I RETURNED HOME, I TRIED IT TOO. I FOUND THAT ONLY THE "REAR DRIVE" WAS WORKING. THE "FORWARD DRIVE" HARDLY WORKED. OFTEN WHILE IN "DRIVE" MODE, THE CAR ROLLED BACKWARDS ON OUR MILDLY SLOPED DRIVEWAY! USING "THE LOWEST GEAR" I SOMEHOW PUT IT BACK INTO THE GARAGE. YESTERDAY I GOT IT TOWED TO THE NEAREST FORD DEALERSHIP. BEING A SATURDAY, THEY COULD NOT DO ANYTHING MORE. THEY SAID THEY WILL LOOK INTO IT TOMORROW (MONDAY). I CONSIDER THIS TO BE A MAJOR SAFETY ISSUE. I AM LUCKY THAT I DID NOT LOSE COMPLETE POWER ON THE FREEWAY AND NOTHING BAD HAS HAPPENED SO FAR TO ME OR MY WIFE. READING ABOUT OTHERS' EXPERIENCES ON THE INTERNET ON THE SAME MODEL YEAR VEHICLE, IT SEEMS THAT THEY MIGHT HAVE FACED MUCH MORE DANGEROUS SITUATIONS. PLEASE INVESTIGATE THIS PROBLEM SERIOUSLY AND NOTIFY THE VEHICLE MANUFACTURER.
ENGINE STALLS. - 1.6 L. - I HAVE TAKEN THIS CAR TO THE BOB TOMES FORD DEALERSHIP IN MCKINNEY, TEXAS FOR THIS PROBLEM AT LEAST TWICE SINCE I BOUGHT IT NEW AND THEY TOLD ME BOTH TIMES THAT THERE WAS NOTHING WRONG AND THAT THE ENGINE WAS OPERATING PER SPECIFICATIONS. IT IS STILL STALLING AND REALLY SCARES ME WHEN IT DOES. IN MY OPINION IT IS UNSAFE. I NOTICED YOUR ARTICLE ABOUT THE 2013 FORD ESCAPES IN THE DALLAS MORNING NEWS. *TR
2014 FORD ESCAPE. CONSUMER WRITES IN REGARDS TO POWER STEERING FAILURE. *LD THE CONSUMER REQUESTED FOR THE MANUFACTURER TO REIMBURSE THE REPAIR COST. *JS *JS
TL* THE CONTACT OWNS A 2014 FORD ESCAPE. THE CONTACT STATED THAT THE FRONT DRIVER SIDE DOOR LATCH FAILED AND THE DOOR WOULD NOT REMAIN CLOSED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE LOCAL DEALER (BOLTON FORD, 1500 E. COLLEGE ST., LAKE CHARLES, LA) WAS CONTACTED IN REFERENCE TO THE FAILURE, BUT THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE CONTACT INDICATED THAT THE VEHICLE WAS SERVICED FOR THE SAME FAILURE PER NHTSA CAMPAIGN NUMBER: 14V239000 (STRUCTURE) IN AUGUST OF 2017. THE FAILURE MILEAGE WAS 105,000.
TL* THE CONTACT OWNS A 2014 FORD ESCAPE. THE CONTACT STATED THAT THE INSTRUMENT PANEL LIGHTING SYSTEM FAILED AND THE CLOCK WAS UNABLE TO BE READ. A FEW DAYS LATER, THE CONTACT NOTICED THAT THE INSTRUMENT PANEL COLOR HAD CHANGED AND, EVENTUALLY, WENT BLACK. THE VEHICLE WAS TAKEN TO FELIX SABATES FORD LINCOLN (7601 SOUTH BOULEVARD CHARLOTTE, NC 28273, (704)-224-5854) WHERE IT WAS DIAGNOSED THAT THE INSTRUMENT PANEL CLUSTER NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE MANUFACTURER STATED THAT THE VEHICLE WAS NOT INCLUDED IN NHTSA CAMPAIGN NUMBER: 15V406000 (ELECTRICAL SYSTEM). THE FAILURE MILEAGE WAS 33,000.
I HAVE A 2014 FORD ESCAPE WITH 111,000 MILES AND WAS JUST TOLD ENTIRE TRANSMISSION NEEDS TO BE REPLACED. I HAVE READ MANY COMPLAINTS ABOUT THE CURRENT ESCAPE VEHICLES NEEDING TRANSMISSION REPLACEMENTS WITH LOW MILEAGE. I UNDERSTAND THE POWER TRAIN WARRANTY HAS EXPIRED, BUT FOR A TRANSMISSION TO LAST NO LONGER THAT 4 YEARS 111,000 MILES IS A DIS-SERVICE TO THE CONSUMER AND THEIR NEEDS TO BE A RECALL ON THIS MODEL. VEHICLE STARTING HESTITATING DURING ACCELERATION A FEW DAYS PRIOR TO HAVING IN LOOKED AT BUT NO ERROR CODES WERE FOUND ON THE ENGINE OR TRANSMISSION. THE DAY AFTER PICKING UP THE VEHICLE THE VEHICLE STARTING SHIFTING ERRATICALLY AND THEN A TRANSMISSION FAULT LIGHT CAME ON AND I HAD TO HAVE THE VEHICLE TOWED TO A FORD DEALERSHIP ON FRIDAY 7/20 AND WAS TOLD TODAY 7/23 THE ENTIRE TRANSMISSION WOULD HAVE TO BE REPLACED AT A COST OF AROUND $5000.00. THIS IS UNACCEPTABLE IN MY EYES.
I WAS DRIVING AND THE VEHICLE JUST CUT OFF ON THE ROAD.. NOW IT NOW DRIVING AT ALL..HAD TO GET IT TOAD TO THE HOUSE..I JUST HAD IT FIVE MONTHS WITH 85,000 MILES ON IT..NO CHECK ENGINE LIGHT DIDN'T COME ON TO LET ME KNOW IT WAS A DEFECT..I ALMOST GOT HIT BY THE PERSON BEHIND ME..
TL* THE CONTACT OWNS A 2014 FORD ESCAPE. WHILE DRIVING APPROXIMATELY 40 MPH, THE VEHICLE SUDDENLY SHUT OFF AND COULD NOT BE RESTARTED. THE VEHICLE WAS TOWED TO THE CONTACT'S RESIDENCE. THE CAUSE OF THE FAILURE WAS NOT DETERMINED. THE LOCAL DEALER (JOHN BLEAKLEY FORD INC, 870 HWY 6 THORNTON RD, LITHIA SPRINGS, GA) WAS NOTIFIED OF THE FAILURE. THE MANUFACTURER WAS NOT NOTIFIED. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE FAILURE MILEAGE WAS 85,000.
TL* THE CONTACT OWNS A 2014 FORD ESCAPE. WHILE DRIVING 65 MPH, THE SYNC SYSTEM DISPLAYED 'DO YOU WANT TO RUN A VEHICLE HEALTH REPORT?' TO WHICH THE CONTACT INDICATED "YES". THE MESSAGE 'DO NOT STOP KEEP ENGINE RUNNING IN ORDER TO RUN THE HEALTH REPORT' WAS DISPLAYED AS THE VEHICLE SEIZED AND SMOKE WAS SEEN COMING FROM THE HOOD. THE VEHICLE WAS TOWED TO THE CONTACT'S RESIDENCE. THE MANUFACTURER WAS NOTIFIED AND ADVISED THE CONTACT TO TAKE THE VEHICLE TO A FORD DEALER. THE VEHICLE WAS TAKEN TO BOB UTTER FORD-LINCOLN (2525 TEXOMA PKWY, SHERMAN, TX 75090, 903-892-3555) WHERE IT WAS DIAGNOSED THAT THE TRANSMISSION WAS FAULTY, BUT THE VEHICLE WAS NOT REPAIRED. THE FAILURE MILEAGE WAS APPROXIMATELY 88,000.
2014 FORD ESCAPE 4X2 OVERFLOW COOLANT TANK CAUSING COOLANT TO LEAK. 230,000 CARS HAVE BEEN REPAIRED BY FORD BUT THEY WILL NOT REPAIR MINE WITHOUT A $230+COST. FOR SOME UNKNOWN REASON MY SERIAL NUMBER IS NOT COVERED. LACK OF COOLANT LEADS TO OVERHEATING AND CRACKED HEAD GASKET. THE CAR DID REDUCE POWER AND SOUND A PULL OVER IMMEDIATELY WARNING ON 2 OCCASIONS. THE CAR HAS 55,000 MILES.
2014 FORD ESCAPE RECALL ON THE TRANSMISSION : I RECENTLY PURCHASED THIS CAR IN SEPTEMBER 30, 2017 I HAD THE CAR LESS THAN 6 MONTHS AND THE TRANSMISSION WAS SHIFTING IN AND OUT OF GEARS BY ITSELF. I TOOK THE VEHICLE BACK TO THE DEALERSHIP THAT I HAD JUST PURCHASED THE VEHICLE FROM WHICH IS IVORY CHEVROLET. AND I INFORMED THE CAR SALESMAN BY THE NAME OF RONNIE WHO SOLD ME THE VEHICLE , THAT THE VEHICLES TRANSMISSION WAS SLIPPING. RONNIE THEN TOLD ME THAT THERE WAS NOTHING THAT HE COULD DO , BECAUSE THE WARRANTY WAS EXPIRED . SO I ASKED HIM WHAT CAN BE DONE HE THEN STATED THAT I MAY HAVE TO JUST DRIVE IT UNTIL THE TRANSMISSION GOES OUT , WHICH DIDN'T MAKE ANY SENSE TO ME . ON MAY 22, 2018 I WAS ON MY WAY TO WORK WHEN THE TRANSMISSION SLIPPED OUT OF GEAR WHICH STOPPED IN THE MIDDLE OF THE STREET , THIS WAS ONE WEEK AFTER I TOOK THE VEHICLE BACK TO THE DEALERSHIP IVORY CHEVROLET. WHEN THE TRANSMISSION SLIPPPED OUT OF GEAR THERE WAS SMOKE COMING FROM UNDER THE HOOD , AND THE CAR WOULD NOT GO INTO DRIVE OR REVERSE. SO I HAD TO LEAVE THE CAR IN THE MIDDLE OF THE STREET WHICH HAD A LOT OF ON GOING TRAFFIC . I HAD TO LEAVE THE CAR IN THE AND I HAD TO CALL MY INSURANCE COMPANY STATE FARM FOR ROAD SIDE ASSISTANCE , TO TOW THE VEHICLE TO RESIDENCE . I THEN HAD TO REPLACE THE TRANSMISSION USING MONEY THAT I DID NOT HAVE . ON JUNE 1 , 2018 , I PUT THE VEHICLE IN A TRANSMISSION SHOP I HAD TO PAY 1300 FOR THE PARTS AND THE LABOR (WOODY'S TRANSMISSION SHOP) . ONCE I GOT THE VEHICLE OUT OF THE TRANSMISSION SHOP THE TRANSMISSION IS JERKING AND SEEMS LIKE THERE IS STILL A PROBLEM WITH IT AFTER GETTING A NEW TRANSMISSION REPLACED AND IT'S BEEN ALMOST 3 WEEKS SINCE I HAVE HAD THE VEHICLE BACK AND NOW THE CHECK ENGINE LIGHT IS ON , AND THE TRANSMISSION IS JERKING VERY HARD . I SEEN ON FOX5 THIS MORNING THAT THERE HAS BEEN A RECALL ON THE VEHICLE. SAYING THAT ONE REASON WHY THE VEHICLE HAD A
BACKED VEHICLE OUT OF A DRIVEWAY AND SHIFTED INTO PARK ON CURB. WITHOUT TURNING VEHICLE OFF ATTEMPTED TO SHIFT INTO DRIVE A SHORT TIME LATER AND SHIFTER WAS LOOSE/HAD NO RESISTANCE AND VEHICLE WOULD NOT SHIFT INTO ANY GEAR OR MOVE. A TOW TRUCK WAS CALLED TO TOW VEHICLE TO DEALER AND FOUND THAT SHIFTER CABLE END HAD COME OFF OF LINKAGE ON THE TRANSMISSION. CABLE WAS TEMPORARILY REATTACHED AND VEHICLE DRIVEN TO DEALER WHERE CABLE WAS REPLACED TO REMEDY ISSUE.
ON 6/6/2017 MY WIFE'S ESCAPE WAS IN PARK ON A SLIGHT INCLINE AND IT ROLLED BACKWARDS AND STRUCK ANOTHER VEHICLE. WE CONTACTED FORD ABOUT IT NEVER HEARD FROM THEM. NOW WE HEAR ABOUT A RECALL ON THE ESCAPE AND FORD IS SAYING THEY HAVE NO RECORD OF A RECALL ON HER VEHICLE WHEN EVERYTHING I FIND ONLINE IT IS UNDER THE TIME THAT FORD HAD BAD PARTS. YOU ARE MY ONLY HELP WHERE DO I GO FROM HERE.
TL* THE CONTACT OWNS A 2014 FORD ESCAPE. UPON STARTING THE VEHICLE, IT INADVERTENTLY REVERSED DOWN A DRIVEWAY. THE CONTACT STATED THAT THE VEHICLE CAME TO A STOP WHEN IT STRUCK A STOP SIGN. THERE WERE NO INJURIES AND A POLICE REPORT WAS NOT FILED. THE CONTACT CALLED BELL FORD LINCOLN AT (517) 265-8187 (LOCATED AT 4510 US-223, ADRIAN, MI 49221), BUT THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS APPROXIMATELY 88,000.
I PARKED MY CAR AT A RESTAURANT, COUPLE HOURS LATER IT WOULDN'T START BECAUSE IT SAID CAR IN GEAR ON THE DASHBOARD. EVEN IF IT WAS IN PARK THE CAR SAID STILL IN GEAR CAN'T START. I HAD TO TOW IT TO THE NEAREST FORD DEALERSHIPS AND THEY SAID THE SHIFTER CABLE WAS BROKEN AFTER 3 DAYS. EVEN UNDER 49,000 MILES THEY MENTIONED IT WASN'T COVERED BY THE POWERTRAIN WARRANTY SO I HAD TO PAY $940.60 FOR THE PARTS AND LABOR OUT OF POCKET.
TL* THE CONTACT OWNS A 2014 FORD ESCAPE. WHILE DRIVING AT AN UNKNOWN SPEED, ABNORMAL NOISES WERE HEARD COMING FROM THE VEHICLE. ALSO, WHEN THE ACCELERATOR PEDAL WAS DEPRESSED, THE VEHICLE WOULD NOT ACCELERATE. THE VEHICLE WAS TOWED TO AN INDEPENDENT MECHANIC WHERE IT WAS DIAGNOSED THAT THE TRANSMISSION NEEDED TO BE REPLACED. THE DEALER WAS NOT CONTACTED. THE MANUFACTURER WAS CONTACTED. THE VEHICLE WAS NOT REPAIRED. THE FAILURE MILEAGE WAS 104,000. THE VIN WAS UNAVAILABLE.
I WAS DRIVING ON THE FREEWAY TO WORK IT BECAME VERY CLEAR THAT THE VEHICLE WAS NOT SHIFTING PROPERLY. I COULD FEEL AND SEE THE RPMS INCREASING MUCH TOO HIGH BEFORE THE VEHICLE WOULD FINALLY SHIFT, CAUSING A SIGNIFICANT JERKING MOTION. THEN, AN ENGINE WARNING APPEARED STATING 'TRANSMISSION FAULT. SERVICE NOW'. I IMMEDIATELY PULLED OFF OF THE FREEWAY AND HAD THE VEHICLE TOWED HOME. I HAD THE VEHICLE TAKEN INTO A FORD DEALERSHIP IN ORDER FOR THEM TO DIAGNOSE THE ISSUE, WHICH THEY DID SAYING THE TRANSMISSION WAS COMPLETELY SHOT. ZERO INDICATION THERE WAS AN ISSUE BEFORE IT FAILED.
SUMMARY: IN OCTOBER 2018 I TOOK THE VEHICLE IN FOR RECALL 17S09/NHTSA17V-209 TO HAVE THE SENSORS PUT ON. THEN MARCH 2018 I TOOK VERHICLE IN FOR PARTS TO REPAIR THE LEAK.. HOWEVER AFTER THE PARTS WERE PUT ON THE VEHICLE HAD TO GO BACK BECAUSE THE COOLANT LIGHT CAME ON ABOUT LATE MAY. THE DEALERSHIP WAS VERY NICE AT LOOKING AT AND RESOLVING THE PROBLEM. THEN IN JUNE THE LIGHT CAME ON AGAIN AND THE COOLANT WAS LOW. DEALER CHECK. THEY DISCOVERED THE COOLANT LEAKING BACK INTO THE ENGINE. THIS WAS NOT A PROBLEM UNTIL THIS RECALL WAS DONE. I ATTEMPTED TO ESCALATE THIS THROUGH FORD CARES AND OBVIOUSLY THEY DON'T. THE ONLY RESPONSE I HAVE IS - THIS IS NOT RELATED TO THE RECALL. PLUS THEY CONTINUED TO TELL ME I DO NOT HAVE ANY WARRANTY LEFT ON THIS VEHICLE WHICH I AM WELL OF AWARE OF. THE RECALL SPECIFCALLY STATES THE LEAK WILL CAUSE A CRACK IN THE CYLYINDERS. THAT IS EXACTLY WHAT HAPPENED. WE COMPLIED WITH EVERYTHING FORD ASKED OF US REGARDING THIS RECALL.
MY STEERING WHEEL LOCKED ON THE CAR ON A TRIP AND I COULDN'T DRIVE THE CAR. IT WAS TOWED TO KOONS FORD ON MONDAY JULY 9TH AND IT WAS NOT EVEN LOOKED AT BY THURSDAY WHEN I CAME HOME FROM MY TRIP. I HAVE TRIED SEVERAL TIMES TO CALL THE SERVICE MAN AND HE WON'T RETURN MY CALLS.
IN JAN 2018 I TOOK THE VEHICLE IN FOR RECALL 17S09/NHTSA17V-209 TO HAVE THE SENSORS PUT ON. INITIALLY THE DEALER DID NOT HAVE THE PARTS, THE PART WERE PUT ON IN FEB. HOWEVER AFTER THE PARTS WERE PUT ON THE VEHICLE HAD TO GO BACK BECAUSE HE COOLANT LIGHT CAME ON ABOUT LATE APRIL. THE DEALERSHIP WAS VERY NICE AT LOOKING AT AND RESOLVING THE PROBLEM. THEN IN JUNE THE LIGHT CAME ON AGAIN AND THE COOLANT WAS LOW. NO SIGNS OF LEAKAGE AND I WAS HESITANT TO REPLACE SO I HAD THE DEALER CHECK. THEY DISCOVERED THE COOLANT LEAKING BACK INTO THE ENGINE. THIS WAS NOT A PROBLEM UNTIL THIS RECALL WAS DONE. I ATTEMPTED TO ESCALATE THIS THROUGH FORD CARES AND OBVIOUSLY THEY DON'T. THE ONLY RESPONSE I HAVE IS - THIS IS NOT RELATED TO THE RECALL. I AM A SINGLE MOM, IN A RENTAL AND NOW REPAIRS OF OVER 4K.
TL* THE CONTACT OWNS A 2014 FORD ESCAPE. WHILE DRIVING APPROXIMATELY 30 MPH, THE VEHICLE LOST ALL ABILITY TO STEER. THE MESSAGE CENTER DISPLAYED ?POWER STEERING ASSIST CONTACT DEALER IMMEDIATELY ". THE VEHICLE WAS TOWED TO THE DEALER (WEHR FORD, 11311 US-60 BUS, MOUNTAIN GROVE, MISSOURI 65711) WHERE IT WAS DIAGNOSED THAT THE POWER STEERING MODULE FAILED AND NEEDED REPLACEMENT. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 3,450.
WAS TRAVELING ON THE HIGHWAY ON CRUISE CONTROL. SPEED WAS APPROXIMATELY 75 MPH. NOTICED THE RPM'S CLIMBING WHILE THE SPEED REMAINED CONSTANT. TOOK THE CAR OFF OF CRUISE CONTROL. THAT DID NOT SOLVE THE ISSUE. THE RPM WOULD CLIMB WHILE THE SPEED WOULD NOT. WE PULLED OFF AT THE NEAREST EXIT. SMOKE WAS COMING FROM UNDER THE CAR. BASICALLY THE TRANSMISSION STOPPED WORKING WITH NO WARNING. CAR HAD 74,000 MILES WHEN THIS HAPPENED.
TL* THE CONTACT OWNS A 2014 FORD ESCAPE. THE CONTACT STATED THAT THE VEHICLE EXPERIENCED THE SAME SYMPTOMS AS LISTED IN NHTSA CAMPAIGN NUMBER: 17V209000 (ENGINE AND ENGINE COOLING). THE VEHICLE WAS TAKEN TO THE DEALER (UNIVERSITY FORD DURHAM, 601 WILLARD ST, DURHAM, NC 27701) WHERE IT WAS DIAGNOSED THAT THERE WAS AN OIL LEAK THAT CAUSED THE HEATING SYSTEM TO FAIL. THE VEHICLE WAS REPAIRED, BUT THE FAILURE RECURRED. THE VEHICLE WAS TAKEN BACK TO THE DEALER AND REPAIRED AGAIN, BUT THE FAILURE PERSISTED. THE VEHICLE WAS NOT TAKEN BACK TO THE DEALER FOR FURTHER DIAGNOSTIC TESTING AND REPAIRS. THE MANUFACTURER WAS NOTIFIED AND DID NOT ASSIST. THE FAILURE MILEAGE WAS APPROXIMATELY 37,225.
MY SON'S CAR, SAYS ENGINE OVERHEATING AND COMPLETELY DISABLES THE CARS ENGINE TO WHERE IT WILL STOP YOU MID DRIVING. SMOKE CAME FROM UNDER THE HOOD OF THE CAR. TOOK IT IN AND HAD A DIAGNOSTIC TEST AND NOTHING SHOWED UP. COOLANT LEVEL FINE AND OIL LEVEL FINE. CAR MECHANIC COULDN'T FINE ANYTHING WRONG. THIS CONTINUES TO HAPPEN. WE DON'T KNOW WHAT TO DO? MY SON GETS SCARED TO DRIVE THE CAR TO SCHOOL AND WORK, BUT WHAT REALLY SCARY IS HE DRIVES IN 55 MILE PER HOUR ROADS TO GET TO SCHOOL AND WORK AND THE CAR ENGINE WILL HESITATE WILL HE IS DRIVING AND THEN STOP ON HIM. CARS BEHIND HIM DON'T UNDERSTAND WHAT IS GOING ON AND HUNK AT HIM. HE HAS NO SHOULDER TO PULL OVER ON THE ROADS. WHAT IS GOING ON WITH FORD, ESCAPE 2014 ENGINE OVER HEATING?????????????????????????
TL* THE CONTACT OWNS A 2014 FORD ESCAPE. WHILE OPERATING THE VEHICLE, THE ENGINE OVERHEATED. THE VEHICLE WAS TAKEN TO THE LOCAL DEALER (FORD OF UNIONTOWN, 1 SUPERIOR WAY, UNION TOWN, PA) WHERE IT WAS DIAGNOSED THAT THE COOLANT RESERVOIR HAD CRACKED AND CAUSED COOLANT TO LEAK OUT. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOTIFIED AND DID NOT ASSIST. THE FAILURE MILEAGE WAS 58,000.
TL* THE CONTACT OWNS A 2014 FORD ESCAPE. THE CONTACT STATED THAT THE VEHICLE WAS CONSTANTLY OVERHEATING AND COULD NOT BE DRIVEN LONGER THAN A MILE WITHOUT THE FAILURE OCCURRING. THE DEALER (FRIENDLY FORD, 660 N DECATUR BLVD, LAS VEGAS, NV 89107, 1-888-347-5142) WAS CONTACTED TO SCHEDULE A DIAGNOSTIC TESTING AND REPAIR APPOINTMENT. THE VIN WAS INCLUDED IN NHTSA CAMPAIGN NUMBER: 17V209000 (ENGINE AND ENGINE COOLING). THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS NOT AVAILABLE. PARTS DISTRIBUTION DISCONNECT.
THE DRIVERS SIDE WIPER BLADE, STICKS AT TOP UP POSITION AND THEN WILL SNAP DOWN. IT WILL ALSO STOP OCCASIONALLY MID POSITION ON WAY DOWN AND OSCILLATES BEFORE COMPLETING DOWN STROKE. MAKES FOR EXTREMELY DANGEROUS DRIVING CONDITIONS WHEN WIPER STOPS IN MIDDLE OF SITE LINE AND OSCILLATES. ISSUE HAS OCCURRED WHILE DRIVING AND DURING STATIONARY PARKED. BLADES ARE NEW. WINDSHIELD IS CLEAN. WINDSHIELD WAS WET WITH RAIN WATER.
DRIVING BEGAN TO GET JERKY THEN THE WARNING POPPED UP ON DASH STEERING FAULT SERVICE NOW! AND NOW STEERING IS COMPLETELY GONE CAN NOT TURN LEFT OR RIGHT IT
TL* THE CONTACT OWNS A 2014 FORD ESCAPE. THE CONTACT STATED THAT THE REAR PASSENGER DOOR FAILED TO OPEN FROM OUTSIDE THE VEHICLE AND COULD ONLY BE OPENED FROM INSIDE THE CABIN. IN ADDITION, THE INTERIOR DOOR PANEL WAS DETACHED FROM THE DOOR. THE DEALER (SENTRY FORD, 4100 MYSTIC VALLEY PKWY, MEDFORD, MA 02155, (781) 395-6400) WAS NOTIFIED OF THE FAILURE AND ADVISED THE CONTACT TO SCHEDULE A DIAGNOSTIC APPOINTMENT. THE MANUFACTURER STATED THAT THE VEHICLE WAS EXCLUDED FROM NHTSA CAMPAIGN NUMBER: 16V643000 (LATCHES/LOCKS/LINKAGES) AND RECOMMENDED CALLING THE DEALER FOR DIAGNOSTIC TESTING AND REPAIR. THE APPROXIMATE FAILURE MILEAGE WAS 55,549.
TL* THE CONTACT OWNS A 2014 FORD ESCAPE. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 17V209000 (ENGINE AND ENGINE COOLING); HOWEVER, THE PARTS TO DO THE REPAIR WERE UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE DEALER (GALPIN FORD, 15505 ROSCOE BLVD, VAN NUYS, CA 91343, (818) 787-3800) WAS CONTACTED AND CONFIRMED THAT THE PARTS WERE NOT AVAILABLE FOR THE RECALL REMEDY. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. PARTS DISTRIBUTION DISCONNECT.
TL* THE CONTACT OWNS A 2014 FORD ESCAPE. WHILE ATTEMPTING TO PARK IN THE DRIVEWAY, THE VEHICLE WAS SHIFTED INTO NEUTRAL AND THE EMERGENCY BRAKE WAS ENGAGED. UPON ATTEMPTING TO SHIFT INTO PARK, IT FAILED TO ENGAGE AND THE BACK UP CAMERA WAS ACTIVATED. THE VEHICLE WAS TOWED TO THE DEALER (WALT SWEENEY-WEST HILLS FORD IN CINCINNATI, OHIO, 513-922-4500) WHERE IT WAS DIAGNOSED THAT THE PLASTIC PIECE THAT ATTACHED THE TRANSMISSION CABLE TO THE SHIFTER WAS FRACTURED AND NEEDED REPLACEMENT. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE VEHICLE WAS REPAIRED. THE APPROXIMATE FAILURE MILEAGE WAS 69,000.
TL* THE CONTACT OWNS A 2014 FORD ESCAPE. WHILE STATIONARY, THE VEHICLE WOULD NOT START WHEN PROMPTED. AFTER APPROXIMATELY 15 MINUTES OF DEPRESSING THE ACCELERATOR PEDAL, THE VEHICLE WAS ABLE TO START. FURTHERMORE, THE FAILURE OCCURRED AFTER FILLING THE FUEL TANK. A DEALER WAS NOT MADE AWARE OF THE FAILURE. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS 66,100. *TT
TL* THE CONTACT OWNS A 2014 FORD ESCAPE. WHILE THE VEHICLE WAS AT HEISER FORD LINCOLN (1700 W SILVER SPRING DR., GLENDALE, WI) FOR ROUTINE MAINTENANCE, THE CONTACT WAS INFORMED THAT ALL OF THE LUG NUTS WERE SWOLLEN AND NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE AND DID NOT ASSIST BECAUSE IT WAS NOT RELATED TO A RECALL. THE MANUFACTURER STATED THAT NHTSA WAS RESPONSIBLE FOR ISSUING RECALLS AND REFERRED THE CONTACT TO NHTSA. THE FAILURE MILEAGE WAS APPROXIMATELY 46,000.
STEARING WHEEL LOCKED AND WILL NOT TURN THE VEHICLE HAD TO TURN IT OFF AND TURN IT BACK ON.
I PURCHASED MY 2014 ESCAPE ECO BOOST USED IN MID 2015. IT WAS 1.5 YEARS OLD WITH 74K MILES. IN DECEMBER OF 2017 THE TRANSMISSION COMPLETELY STOPPED SHIFTING WITH NO WARNING OR INDICATION PREVIOUSLY. I STOPPED TO GET GAS ONE NIGHT AND TOOK BACK OFF AND IT SLIPPED IN SECOND GEAR AND NEVER REENGAGED. THERE WERE NO WARNING LIGHTS OR CODE INDICATORS SHOWING ON THE DASH AND THERE WAS NOTHING IN THE WAY IT WAS DRIVING AND SHIFTING PREVIOUSLY TO MAKE ME THINK THERE WAS AN ISSUE. IT LITERALLY JUST HAPPENED ALL AT ONCE. THE REPAIR CONSISTED OF A COMPLETE REBUILD. THE PRESSURE CONTROL SOLENOID, TCC SOLENOID, BUSHING AND BEARINGS WERE REPLACED TOTALING AN OUT OF POCKET $2900.00 ON A VEHICLE THAT WAS LESS THANK 4 YEARS OLD. UPON FURTHER RESEARCH I HAVE FOUND THAT THIS SEEMS TO BE A COMMON ISSUE WITH THE ECO BOOST AND THERE IS EVEN A RECALL ON THE 2008 ESCAPES. AS WELL AS SOME OF THE 2017 MODELS.
TL* THE CONTACT OWNS A 2014 FORD ESCAPE. THE CONTACT STARTED THE VEHICLE REMOTELY FOR APPROXIMATELY FIVE MINUTES. WHEN THE CONTACT ATTEMPTED TO DRIVE, THE MESSAGE CENTER DISPLAYED "ENGINE OVERHEATED". THE VEHICLE HAD TO BE TOWED TO THE DEALER (MAC HAIK FORD PASADENA, 4242 EAST SAM HOUSTON PARKWAY S, PASADENA, TEXAS 77505) WHERE IT WAS AWAITING DIAGNOSTIC TESTING AND REPAIRS. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 72,000. THE VIN WAS NOT AVAILABLE.
AFTER FOLDING THE BACK SEAT FORWARD IN DOWN POSITION, THE SEAT BELT LATCHES ARE NOW STUCK UNDER THE SEATS. YOU CAN'T GET THEM BACK OUT WITHOUT UNBOLTING THE SEAT. SO NOW NO ONE CAN RIDE IN THE BACK IF THEY ARE TO BE BELTED IN FOR THEIR SAFETY.
TL* THE CONTACT OWNED A 2014 FORD ESCAPE. WHILE DRIVING AT LOW SPEEDS, FLAMES WERE SEEN UNDER THE HOOD OF THE VEHICLE. THE ORIGIN OF THE FIRE WAS DETERMINED TO BE THE ENGINE COMPARTMENT. THE FIRE DEPARTMENT WAS CALLED AND EXTINGUISHED THE FIRE. A POLICE REPORT WAS FILED. THERE WERE NO INJURIES SUSTAINED. THE VEHICLE WAS TOWED TO A TOW LOT AND DEEMED DESTROYED. THE DEALER (CAVENAUGH FORD LINCOLN, LLC, 2000 E HIGHLAND DR., JONESBORO, AR 72401, (870) 972-8000) WAS NOTIFIED, BUT THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 100,000. *TT COOLANT LEVEL SENSOR SYSTEM RECALL#17509 UPDATED 9/25/18*JB
TL* THE CONTACT OWNS A 2014 FORD ESCAPE. THE CONTACT STATED THAT THE VEHICLE EXPERIENCED DIFFICULTY SHIFTING GEARS. ONCE THE GEARS WERE SHIFTED, THE VEHICLE EXPERIENCED SEVERE JERKING. IN ADDITION, THE INSTRUMENT CLUSTER INDEPENDENTLY CEASED TO FUNCTION. THE FAILURE OCCURRED WITHOUT WARNING. THE FAILURE HAD NOT BEEN DIAGNOSED. THE DEALER WAS NOT CONTACTED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS APPROXIMATELY 52,000.
TL* THE CONTACT OWNS A 2014 FORD ESCAPE. THE CONTACT NOTICED STEAM EMERGING FROM THE HOOD AND AN ABNORMAL ODOR OF ANTI-FREEZE. THERE WERE NO WARNING INDICATORS ILLUMINATED. THE CONTACT VERIFIED THAT THE ANTI-FREEZE RESERVE TANK WAS CRACKED. THE LOCAL DEALER WAS NOT CONTACTED. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED. THE FAILURE MILEAGE WAS 63,900.
TL* THE CONTACT OWNS A 2014 FORD ESCAPE. WHILE OPERATING THE VEHICLE, THE TEMPERATURE GAUGE INDICATED THAT THE ENGINE WAS OVERHEATED AND THE MESSAGE "HOT TEMPERATURE" WAS DISPLAYED. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC AND IT WAS DIAGNOSED THAT THE WATER PUMP LEAKED AND THE COOLANT RESERVOIR WAS CRACKED. AFTER REPAIRING THE VEHICLE, THE ENGINE IMMEDIATELY OVERHEATED AND IT WAS DISCOVERED THAT THE ENGINE CYLINDER HEAD WAS ALSO CRACKED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE, BUT NO ASSISTANCE WAS OFFERED. THE CONTACT WAS INFORMED THAT THE VEHICLE WAS NOT INCLUDED IN NHTSA CAMPAIGN NUMBER: 17V209000 (ENGINE AND ENGINE COOLING), ALTHOUGH THE VEHICLE EXPERIENCED THE SAME FAILURE AS LISTED IN THE RECALL. THE FAILURE MILEAGE WAS 118,346.
TRANSMISSION STARTED MAKING A SHUTTERING SOUND IN BETWEEN 4 & 5 GEAR, THIS STARTED ABOUT A MONTH AGO 05/01/18, THE CAR HAS 153,000 MILES.
BOUGHT VEHICLE USED AT 73200 MILES. TRANSMISSION WENT BAD AND REPLACED AT 74000 MILES, UNDER DEALER WARRANTY. CODE READY INCORRECT GEAR. CAR SAID TRANSMISSION FAULT SERVICE IMMEDIATELY. AT 78690 MILES VEHICLE STARTED TO SHIFT IRREGULARLY AGAIN AFTER DESCENDING A LARGE HILL (800+ FOOT ELEVATION OVER 2-3 MILES) AND THE TRANSMISSION FAULT ALERT OCCURRED AGAIN. VEHICLE WAS ABLE TO MOVE BUT HAD NO POWER TO ASCEND A SMALL HILL (~50 FOOT). HAD TO BE TOWED TO DEALER.
TL* THE CONTACT OWNS A 2014 FORD ESCAPE EQUIPPED WITH GOODYEAR ASSURANCE TIRES, SIZE: P235/55R-17/99T. WHILE DRIVING 40 MPH, THE CONTACT HEARD AN ABNORMAL NOISE COMING FROM THE TIRES. THE CONTACT STATED THAT THE VEHICLE EXHIBITED THE SAME SYMPTOMS AS INDICATED IN NHTSA CAMPAIGN NUMBER: 18T006000 (TIRES), ALTHOUGH THE CONTACT'S TIRES WERE MANUFACTURED BY GOODYEAR RATHER THAN CONTINENTAL AS PER THE RECALL. THE DEALER AND MANUFACTURER WERE NOT NOTIFIED OF THE FAILURE. THE TIRES WERE NOT DIAGNOSED OR REPAIRED. THE TIRE AND VEHICLE FAILURE MILEAGE WAS 109,288. THE DOT NUMBER WAS NOT AVAILABLE.
THE TRANSMISSION IN MY 2014 ESCAPE HAS GONE OUT. THERE SHOULDN'T BE TRANSMISSION ISSUES IN A 4 YEAR OLD CAR. WHEN THE CAR WAS IN DRIVE, IT WOULD REV UP TO 4-5 RPMS LIKE IT WAS IN NEUTRAL BEFORE IT WOULD MOVE. IT WOULD INCREASE SPEED VERY SLOWLY. IT WOULD JERK LIKE IT WOULDN'T GO INTO GEAR. THE TRANSMISSION HAS TO BE FULLY REPLACED. I SHOULD NOT HAVE THIS PROBLEM OR EXPENSE IN A 4 YEAR OLD CAR. IT IS AT J.O. FORD DEALERSHIP IN GLADEWATER, TX. GETTING REPAIRED NOW.
AFTER THE RECALL WITH THE AIR CONDITION I STILL HAS SOME PROBLEM AND NOW MY CAR IS MAKING A VERY STRANGE NOICE IN FRONT WHEN I DRIVE MORE THE 40 SOMETIMES I'M NOT GETTING COLD HAIR
CAR WAS OCCASIONALLY JERKING, MAKING A CLUNKING SOUND WHEN SHIFTING UP/DOWN. THEN THE "TRANSMISSION FAULT." WARNING CAME ON. TOOK IT TO GOLDEN FORD LINCOLN IN CAMDEN ARKANSAS. THEIR DIAGNOSTICS SHOWED "TORQUE CONVERTER INPUT SHAFT RETURN WAS RESTRICTED AND BURNT UP TRANSMISSION." COST US $4962.62 TO REPLACE THE TRANSMISSION, RIDICULOUS! HAVING A TOTAL TRANSMISSION FAILURE WITH ONLY 71250 MILES ON A MODERN CAR IS TERRIBLE.AT LEAST IT DIDN'T FAIL AT SPEED ON THE HIGHWAY.
POWER STEERING COMPLETELY WENT OUT WITHOUT ANY WARNING OR INDICATOR LIGHTS.WE WERE DRIVING TO MY DAUGHTERS GRADUATION AND WAS COMING AROUND A TURN AND WHEN IT WENT OUT WE COLLIDED WITH A MAILBOX LUCKILY NO ONE WAS INJURED AS WE HAD OUR 4 MONTH OLD GRANDSON IN THE CAR AFTER WE ALL CALMED DOWN WE RESEARCHED THE PROBLEM AND FOUND THAT ALL THE FORD ESCAPE FROM 2008 THROUGH 2011 HAD THE SAME PROBLEM WITH STEERING AND FORD HAS NOT FIXED THIS BECAUSE 2014 VEHICLES ARE HAVING THE SAME ISSUES AT LEAST OVER 1000 COMPLAINTS ONLINE I HAVE READ SO FAR AND I AM SURE THERE ARE MANY MORE.
AT AROUND 40K MILES I STARTED TO NOTICE PULSATING WHEN I APPLY THE BRAKES. MORE PULSATING THE HARDER BRAKES ARE APPLIED. AT SLOWER SPEED, NEAR STOPPING I CAN HEAR CLICKING SOUIND AS WELL IN THE BRAKES. AT 45K MILES THE REAR BRAKES AND "WARPED" ROTORS WERE REPLACED BY THE DEALER. THE FRONT BRAKES HAVE SUFFICIENT THICKNESS SO THEY DID NOT REQUIRE REPLACEMENT. BUT THE FRONT BRAKES CONTINUE THE PROBLEM OF PULSATING / VIBRATION UPON APPLYING THE BRAKES. THIS IS NOT NORMAL AND SHOULD NOT BE HAPPENING AFTER ONLY 40K MILES. DEALER SAYS IT IS NOT DANGEROUS AND WARPED ROTORS SHOULD BE REPLACED WHEN BRAKE PADS ARE REPLACED. I SHOULD NOT HAVE TO PUT UP WITH VIBRATION, NOISE AND INCONVENIENCE OF THIS PROBLEM. I DO MORMAL STREET AND HIGHWAY DRIVING.
THE VEHICLE'S GEAR SHIFT CABLE "BREAKS" LEAVING THE VEHICLE INOPERABLE UNABLE TO GO INTO GEAR, DRIVE OR REVERSE. THE VEHICLE DRIVE OK THEN PARKED. THE VEHICLE WAS PARKED IN A PUBLIC GARAGE WHEN I NOTICED THAT THE VEHICLE WOULD NOT GO INTO GEAR.
LOW COOLANT CHECK SYSTEM LIGHT ON RANDOMLY, DIAGNOSED AS DEFECTIVE WATER PUMP AT 56,000 MILES. WATER PUMP ON BACK ORDER AND NOT AVAILABLE FOR 2 WEEKS, THEN 3 -5 DAYS SHIPPING AND 2 - 3 DAYS REPAIR. I HAVE SCHEDULED A LONG VACATION AND HAVE ALREADY MISSED A WEEK OF IT. FORD HAS AUTHORIZED A RENTAL CAR UNTIL THE REPAIR, BUT MY VACATION DESTINATION IS 11 HOURS AWAY. I DO NOT UNDERSTAND WHY THERE IS NOT A WATER PUMP AVAILABLE WITHIN A MORE REASONABLE AMOUNT OF TIME. IT WILL BE A TOTAL OF 3 - 4 WEEKS UNTIL THE REPAIR CAN BE MADE UNDER WARRANTY. *TR
GAS FILLING PROBLEM: WHEN FILLING GAS TANK WITH GAS, THE GAS SHUTS OFF REPEATEDLY. THIS HAPPENS AT "EVERY" GAS STATION I GO TO. IT TAKES 15 MINUTES TO FILL A 12 GALLON TANK. INFURIATING. THIS HAS BEEN AN ONGOING PROBLEM SINCE 2017 THRU 2018 AND GETTING WORSE. STATEMENT BELOW "WHEN DID THIS HAPPEN" IS WRONG BECAUSE IT HAPPENS EACH TIME I GO TO THE GAS STATION. YOU SHOULD REMOVE THE REQUIRED QUESTION BELOW ON THIS FORM.
TL* THE CONTACT OWNS A 2014 FORD ESCAPE. THE CONTACT STATED THAT THE VEHICLE FAILED TO START. THERE WERE NO WARNING INDICATORS ILLUMINATED. AN INDEPENDENT MECHANIC DIAGNOSED THAT THE FUEL PUMP NEEDED TO BE REPAIRED. THE VEHICLE WAS REPAIRED. THE DEALER WAS NOT MADE AWARE OF THE FAILURE. THE MANUFACTURER WAS CONTACTED AND ADVISED THE CONTACT THAT THE FAILURE WAS NOT DUE TO A RECALL. THE MANUFACTURER FURTHER STATED THAT NOTHING COULD BE DONE. THE VIN WAS UNKNOWN. THE FAILURE MILEAGE WAS 59,337.
TL* THE CONTACT OWNS A 2014 FORD ESCAPE. WHILE DRIVING 35 MPH, THE CONTACT NOTICED SMOKE UNDER THE HOOD OF THE VEHICLE. THE CONTACT WAS ABLE TO EXTINGUISH THE FIRE. THE FIRE DEPARTMENT WAS CONTACTED AND A FIRE REPORT WAS FILED. THERE WERE NO INJURIES SUSTAINED. THE VEHICLE WAS TOWED TO AN INDEPENDENT MECHANIC WHERE IT WAS AWAITING INSPECTION. THE DEALER AND MANUFACTURER WERE NOT NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 53,000.
WAS TURNING TO PARK MY CAR AT HOTEL, TURNING LEFT, STEERING FROZE, GOT "STEERING ASSIST FAULT NOTICE ON DASH. COULD NOT STEER CAR AT ALL. FROZEN, HAD TO HAVE CAR TOWED BY AAA TO AUTO NATION, FORD DEALER IN BRADENTON, FL. FIRST DAY OF VACATION. HAD TO LEASE A CAR FOR THREE DAYS.
MY VEHICLES FUEL INTAKE IS NOT FUNCTIONING PROPERLY. EACH TIME I SERVICE MY VEHICLE WITH GAS AND GO TO START IT UP, IT STALLS AND ACTS AS IF IT DOESN'T NOT WANT TO TURN OVER THEN EVENTUALLY STARTS RIGHT UP. FOR A WHILE THIS ONLY HAPPENED WHEN SERVICING WITH GAS BUT EVENTUALLY LED TO THE, "IMPROPER" CRANKING EACH AND EVERY TIME I WOULD START MY VEHICLE. IT ALSO HAS CAUSED THE VEHICLE TO STALL/SHUT OFF WITHOUT WARNING (OTHER THAN A SCREECHING LOUD ELECTRIC SOUNDING NOISE FROM THE BACK OF THE VEHICLE) WHILE ACTUALLY OPERATING ON THE ROAD. I'VE CONTACTED MY LOCAL DEALER, THEIR RECALL DEPARTMENT AND SUCH AFTER LEARNING ABOUT A "FUEL SYSTEM/GASOLINE: DELIVERY: FUEL PUMP RECALL" CALLED, "01/09/2015" AND ANOTHER BEFORE IN 2014 BUT THEY KEEPING TELLING ME THAT MY VEHICLE ISN'T SUBJECTED TO ANY OF THOSE SPECIFIC RECALLS AND I BELIEVE OTHERWISE. WHEN I FIRST PURCHASED THE PREOWNED VEHICLE THE CHECK ENGINE LIGHT GO ON AND OFF FROM TIME TO TIME BUT I NEVER HAD THE FUNDS TO GO AND ACTUALLY CHECK IT OUT AND BECAUSE I WOULD TURN STAT ON FOR SUCH A SHORT TIME AND REMAIN OFF FOR SUCH A LONG PERIOD OF TIME I DID NOT THINK IT WAS A BIG DEAL, MAYBE A COMPUTER ISSUE. BUT FOR THE PAST SEVERAL MONTHS THE CHECK ENGINE LIGHT HAS BEEN ON WITHOUT TURNING OFF WHAT SO EVER AND EVER SINCE THEN MY CAR HAS BEEN HAVING ALL THE ISSUES THAT I PREVIOUSLY MENTIONED. I HAD IT DIAGNOSED AND THE RESULTS SHOWED THAT WAS THE ISSUE AND THE ONLY ISSUE THE VEHICLE HOLDS. I AM IN HOPES OF WHOMEVER THIS ISSUE MAY CONCERN OF WILL BE ABLE TO HELP LINK MY VEHICLE TO THE, FUEL SYSTEM RECALL AS SUPPOSED. THANK YOU AND GOD BLESS!
ROOF LEAK WITH NO EXTERNAL DAMAGE CAUSING IT
FORD RECALL 17S09 WAS ISSUED OVER A YEAR AGO. 15 MONTHS LATER, FORD HAS GIVEN ME THE RUNAROUND ABOUT FIXING THE PROBLEM. I HAVE BEEN IN CONTACT WITH THEM FOR ABOUT 6 MONTHS, HAVE ACTUALLY GOTTEN APPOINTMENTS AT MY LOCAL DEALERSHIP AND THEY HAVE DISREGARDED MY PROBLEM AND WILL NOT RESPOND TO MY NEEDS. I HAVE ALSO CONTACTED FORD MANFUACTURING. ON RECORDED CALLS THEY HAVE FAILED TO EITHER HELP ME WITH MY PROBLEM OR HAD A SUPERVISOR CONTACTED ME AS REQUESTED. HELP?
WHILE IN MOTION ON THE INTERSTATE DOING 75 MPH MY CAR STARTED MAKING A TICKING SOUND. I WASN'T SURE WHAT IT WAS AT THE TIME BUT I KNEW IT WAS GOOD. WHILE GETTING OFF THE EXIT I NOTICED MY BREAKS WERE GOING OUT. THEY WERE VERY HARD TO PUSH DOWN AND IT BARELY MADE MY CAR STOP. I TOOK IT TO A NEW BY PLACE THAT WAS ABLE TO READ SOME CODES. MY CHECK ENGINE LIGHT HAD COME ON AND THE CODES CAME UP AS CAM SHAFT POSITION SENSOR. I REPLACED THE SENSOR AND IT DID NOT FIX THE PROBLEM. I THEN TOOK MY CAR TO THE FORD DEALERSHIP WHERE I LIVE. AT THIS POINT IT HAD DIED TWICE ON THE INTERSTATE AND STILL MADE A HORRIBLE TICKING SOUND. THE DEALERSHIP TOLD ME THAT MY VACUUM PUMP HAD COME LOOSE AND THE BOLT HAD GOTTEN METAL IN MY ENGINE WHICH DESTROYED MY ENGINE. THERE WERE NO WARNING SIGNS WHEN THIS HAPPENED AND IT HAPPENED VERY FAST. MY CAR STARTED FINE THAT DAY AND DRIVE FINE UP UNTIL THE INCIDENT. THIS IS A BIG SAFETY CONCERN AND I'VE READ SEVERAL OF PEOPLE WHO HAD THIS SAME ISSUE. I AM NOW HAVING TO REPLACE THE ENGINE AND THE TURBO OF MY CAR OUT OF POCKET.
I WAS DRIVING MY 2014 FORD ESCAPE FOR ABOUT 10 MIN. ON WHITNEY MILL RRD. IN ONTARIO COUNTY NEW YORK. WHEN I GOT AN ALERT ON MY DASH BOARD. IT SAID ENGINE OVER HEATING PULL OVER ( OR SOMETHING ALONG THOSE LINES) I LOOK DOWN AT THE TEMPETURE GAGE AS I WAS PULLING OVER. THE NEEDLE WAS IN PERFECT POSITION BETWEEN HOT AND COLD. AFTER I STOOPED ( ABOUT 30 SECONDS AT T HE MOST) I GOT OUT, OPEN THE HOOD AND SAW FLAMES COMING UP IN THE BACK OF THE ENGINE BETWEEN THE ENGINE AND FIREWALL. I INSTRUCTED MY WIFE TO GET HERSELF AND THE DOG OUT OF THE VEHICLE. THEN I BEGAN THROWING SNOW ONTO THE AREA WHERE THE FIRE WAS COMING FROM. IN MY OPINION KEEPING THE FIRE CONTAINED. THE FIRE DEPARTMENT EVENTUALLY SHOW UP ( GUESSING 15 MIN.) THEY TOOK OVER FROM THAT POINT. SPRAYED FIRE EXTINGUISHER ON THE ENGINE AND REMOVE PIECES OF THE ENGINE COMPARTMENT TO GET A BETTER LOOK AT THE FIRE AND MAKE SURE IT WAS OUT. THEN A TOW TRUCK CAME AND TOOK IT AWAY.
SEATBELTS DON'T RETRIEVE BACK IN, RUST UNDER STEERING COLUMN
I WAS DRIVING ON THE INTERSTATE IN THE LEFT LANE GOING ABOUT 74 MPH WITH MY CRUISE CONTROL ON AND USING MY NAVIGATION WHEN THE SCREEN SUDDENLY WENT BLANK AND THE CAR STARTING SLOWING DOWN AND EVERYTHING SHUT DOWN. THE TRAFFIC WAS VERY HEAVY AND I HAD TO SWERVE OVER 3 LANES OF TRAFFIC TO GET TO THE SHOULDER OF THE ROAD. OTHER CARS AND TRUCKS WERE HONKING THEIR HORNS AND SWERVING AROUND ME. I WAS VERY LUCK NOT TO BEEN INVOLVED IN A SERIOUS ACCIDENT. AFTER I GOT TO THE SHOULDER OF THE ROAD I TRIED SEVERAL TIMES TO RESTART MY VEHICLE AND WAS UNABLE TO. I WAITED ABOUT 5 MINUTES AND TRIED AGAIN TO START IT AND WAS UNABLE TO DO SO. I CALLED AAA AND AND TOW TRUCK CAME ABOUT 20 MINUTES LATER AND WHEN HE GOT IT IT STARTED UP AGAIN. THE CAR HAS A LITTLE OVER 33,000 MILES AND I BOUGHT IT AS A PRE-OWNED CERTIFIED CAR FROM THE BRANDON FORD DEALERSHIP ABOUT 9 MONTHS AGO.
BRAKE VACUUM PUMP LOCKED UP WHILE DRIVING CAUSING LOSS OF BRAKES. I WAS GOING 70 ON INTERSTATE AT THE TIME HAD TO USE BOTH FEET TO GET THE CAR TO SLOW DOWN. LUCKY THERE WAS NO TRAFFIC ON THE EXIT BECAUSE I WAS UNABLE TO STOP RUNNING THE STOP LIGHT.
I WAS DRIVING ON A FLAT ROAD, TRAVELING 35 MPH AND MY CHECK ENGINE LIGHT CAME ON AND THE CAR DIED. I HAD IT TOWED TO THE DEALERSHIP AND THEY SAID THE "WIRE REPAIR HARNESS 3526 CPD" HAD CAME LOOSE. I HAD NOT RAN OVER ANYTHING AT ALL AND THE VEHICLE IS IN GREAT SHAPE, ALWAYS MAINTENANCED BY DEALER, 38,569 MILES. I WAS TOLD MY VIN WAS NOT COVERED BY RECALL BUT ONLINE I FOUND RECALLS FOR 2014 FOR ESCAPE FOR THE WIRING HARNESS. I PAID FOR THE REPAIR BUT I BELIEVE THIS SHOULD NOT OCCUR ON A 2014 VEHICLE AND SHOULD HAVE BEEN COVERED BY A RECALL.
OUT OF NOWHERE A WEEK AGO MY BACK DRIVERS SIDE DOOR BECAME VERY DIFFICULT TO OPEN. I HAD THE CAR IN FOR SERVICE ON 3/31 DUE TO THE WIRING HARNESS COMING LOOSE AND HAD THEM CHECK THE DOOR. I WAS TOLD THE CLIPS THAT HOLD ON THE DOOR PANEL WERE BROKEN/MISSING AND THE DOOR WAS SLIPPING OFF. I AM VERY CONCERNED ABOUT THIS BEING A NEWER VEHICLE WITH NO BODY DAMAGE AND I SUBMITTED A NHTSA ISSUE 11083236 EARLIER TODAY FOR THE WIRING HARNESS. I CALLED FORD CUSTOMER RELATIONSHIP RECALL DEPT AND SPOKE TO MEL AND WAS TOLD THAT THERE IS NO TIMEFRAME FOR THEM TO REVIEW CONCERNS, NO WAY FOR ME TO ESCALATE THE ISSUE, NO WAY FOR ME TO HAVE IT REVIEWED BY THE DEPARTMENT THAT DECIDES WHEN THERE SHOULD BE A RECALL (AND THAT THE NAME OF THAT DEPT WAS PROPRIETARY) MY CASE#14515980 WAS GIVEN TO ME BUT THEY SAID THAT I CANNOT CHECK ON OR VALIDATE THAT THIS IS EVEN REVIREWED WITH THEM. I AM VERY CONCERNED THAT 1. MY WIRING HARNESS CAME LOOSE AND MY CAR WENT DEAD ON THE ROAD (LUCKILY I WASN'T ON A HIGHWAY) AND 2. MY DOOR COULD JUST FALL OFF WITHOUT A CAUSE. I PAID FOR THE REPAIRS BUT HAVE FOUND RECALLS ON OTHER FORD ESCAPES FOR BOTH OF THESE ISSUES, IT JUST DOESN'T INCLUDE MY VIN NUMBER AND I WOULD LIKE IT INVESTIGATED TO SEE IF MY VIN SHOULD BE INCLUDED.
TL* THE CONTACT OWNS A 2014 FORD ESCAPE. WHILE THE VEHICLE WAS IDLING, IT EMITTED AN ABNORMAL FUEL ODOR WITHOUT WARNING. COURTESY FORD (1636 DOGWOOD DR SE, CONYERS, GA) WAS CONTACTED AND STATED THAT THEY NEEDED FORD USA'S APPROVAL BEFORE ANY WORK COULD BE COMPLETED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE AND INFORMED THE CONTACT TO SPEAK WITH THE SERVICE MANAGER AT THE DEALER. THE FAILURE MILEAGE WAS APPROXIMATELY 143,000.
I WAS DRIVING UP THE INTERSTATE AFTER WORK AND WHILE I WAS DRIVING I BEGAN TO NOTICE SMOKE. I LOOKED AROUND AND REALIZED IT WAS MY CAR. I PULLED OVER TO THE SIDE AND MY CAR STARTED FLASHING EVERYTHING ON THE DASH PANEL WAS RED AND FLASHING ENGINE FAILURE. I CUT THE CAR OFF AND THEN WENT TO TRY AND POP THE HOOD, I COULDN'T GET IT OPENED AND I LOOKED DOWN AND BEGAN TO SEE FLAMES. I CALLED 911 AND MY CAR ENGULFED IN FLAMES. I HAD A RECALL ON MY CAR FOR A PROBLEM WITH THE ENGINE CYLINDER HEAD SAYING THAT IT COULD CAUSE AN ENGINE FIRE IF OILS WERE TO GET OUT AND HIT A HOT SURFACE. I GOT MY RECALL FIXED AND THEN MY CAR CAUGHT ON FIRE A FEW WEEKS LATER.
TL* THE CONTACT OWNED A 2014 FORD ESCAPE. THE CONTACT STATED THAT WHILE AT A STOP, THE "HIGH TEMPERATURE TURN OFF ENGINE" LIGHT ILLUMINATED. THE CONTACT IMMEDIATELY TURNED THE ENGINE OFF AND EXIT THE VEHICLE. THE CONTACT SAW FLAMES SHOOTING OUT FROM UNDERNEATH THE HOOD. THE CONTACT CALLED 911 AND BEFORE THE POLICE AND THE FIRE TRUCK ARRIVED AT THE SCENE, THE VEHICLE BLEW UP. THE FIRE DEPARTMENT EXTINGUISHED THE FIRE. A POLICE AND FIRE REPORT WERE FILED. THERE WAS NO INJURY, THE DEALER WAS NOT CONTACTED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE AND PROVIDED THE CONTACT WITH A CASE NUMBER. THE VEHICLE WAS DESTROYED AND TOWED TO THE INSURANCE COMPANY'S TOW YARD. ADDITIONALLY, THE CONTACT STATED THAT HE DID NOT RECEIVE THE NOTIFICATION OF THE NHTSA CAMPAIGN NUMBER: 17V209000 (ENGINE AND ENGINE COOLING).THE FAILURE MILEAGE WAS ABOUT 80,000.
FUEL PUMP HAS GONE OUT IN VEHICLE. AFTER SITTING IDLE FOR TWO DAYS, IT WOULD NOT START TO LEAVE HOUSE. HAD TO TOW TO DEALERSHIP, WHERE THEY INFORMED ME IT'S BEYOND THE 60,000 MILE WARRANTY SO I HAVE TO FOOT THE BILL FOR IT (EVEN THOUGH THE CAR ITSELF IS NOT EVEN FOUR YEARS OLD). CAR HAS 83,000 MILES ON IT.
THE POWER STEERING INTERMITTENTLY WORKS. IT WENT OUT FOR A WEEK, WAS FINE FOR A MONTH AND A HALF AND NOW ISN'T WORKING AGAIN. FORD HAS STATED IT REQUIRES AN ENTIRE NEW POWER STEERING RACK FOR $2100.
THE CAR CONSUMES COOLANT AT A RATE OF ABOUT 3-4 QUARTS IN THE 5 MONTHS I'VE OWNED IT. I NOTICED IT WHILE CHANGING THE OIL. I AM AWARE THAT OTHER VINS FROM MY CAR'S MODEL YEAR AND ENGINE STYLE ARE ELIGIBLE FOR A RECALL CONCERNING THIS ISSUE, WHICH CAN CAUSE THE ENGINE TO CATCH FIRE. (RECALL CODE 17V209) I AM UNCLEAR AS TO WHY MY VIN IS NOT ON THE RECALL LIST, WHEN IT WAS MADE IN THE SAME FACTORY, WITHIN THE IDENTIFIED TIMEFRAME, WITH THE SAME ENGINE, AND EXHIBITING THE SAME DANGEROUS PROBLEM.
2014 FORD ESCAPE TITANIUM - WHILE DRIVING THE CAR IN DRY WEATHER ON A CLEAR STREET, WITH NO EXTERNAL CAUSES (BUMPS, ACCIDENTS, QUICK MOVEMENTS), THE CAR POPPED UP A MESSAGE THAT SAID "STEERING ASSIST FAULT" AND THE STEERING WHEEL LOCKED UP. IT WAS VIRTUALLY IMPOSSIBLE TO STEER. THE VEHICLE WAS SLOWED DOWN AND STOPPED AND THE ENGINE WAS TURNED OFF. UPON RESTARTING THE VEHICLE, THE STEERING ASSIST FAULT MESSAGE WAS NO LONGER VISIBLE AND STEERING WAS NORMAL AGAIN. THIS IS A VERY SCARY OCCURRENCE. HAD THE FAULT OCCURRED IN A SITUATION WHERE STEERING WAS NECESSARY IT WOULD HAVE ALMOST CERTAINLY CAUSED AN ACCIDENT. IN RESEARCHING ONLINE, I SEE THIS WAS A RECALL ISSUE WITH PREVIOUS FORD ESCAPE VEHICLES AS WELL AS OTHER FORD VEHICLES SUCH AS THE FORD EXPLORER.
STOPPED WHILE DRIVING AT 25 MPH ON HIGHWAY AT A BLIND SPOT. MOTOR JUST REVVED IN DRIVE. AFTER PLAYING WITH IT FOR 10 MINS WAS ABLE TO CRAWL OFF THE ROAD.. AFTER BEING TOWED TO DEALER IT HAS BEEN SAID THAT THE TRANSMISSION IS BAD. UNDER NORMAL DRIVING NOT TOWING OR HAULING IT SHOULD NOT DO THIS AT 87K .. FIRST MAINTENANCE CALLS AT 150K
TL* THE CONTACT OWNS A 2014 FORD ESCAPE. WHILE DRIVING VARIOUS SPEEDS, THE HEATER FAILED TO OPERATE. THE CONTACT NOTICED THAT THE COOLANT SYSTEM WAS VERY LOW AND, AFTER BEING REFILLED, THE COOLANT WAS BACK LOW. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC WHERE THE DIAGNOSIS WAS UNDETERMINED. THE CONTACT CALLED JOHN KENNEDY FORD-POTTSTOWN AT 1-888-696-4917 AND WAS INFORMED THAT THE VEHICLE WAS NOT INCLUDED IN A RECALL. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE AND INFORMED THE CONTACT THAT THE VEHICLE WAS NOT MANUFACTURED AT THE RIGHT TIME TO BE INCLUDED IN A RECALL. THE VIN WAS NOT INCLUDED IN NHTSA CAMPAIGN NUMBER: 17V209000 (ENGINE AND ENGINE COOLING). THE APPROXIMATE FAILURE MILEAGE WAS 75,000.
TAKATA RECALL, CONCERN REGARDING 2014 FORD ESCAPE WITH CONTINUAL "LOW ENGINE COOLANT" LIGHT RETURNING.
WE TOOK VEHICLE IN FOR RECALL REPAIRS AT FORD DEALER. WHEN WE DROVE IT HOME ON CITY STREET AT 35 MPH THE REAR OF THE CAR STARTED SHAKING AND TRANSMISSION FAULT LIGHT CAME ON. THE DEALER SAID IT WAS A BAD REAR DRIVE SHAFT BEARING. IT NEEDS TO BE REPAIRED AS IT IS A SAFETY ISSUE AND COULD CAUSE AN ACCIDENT WHEN DRIVING. THE COST OF REPAIR WAS $500. AFTER THE REPAIR WE DROVE IT HOME ON CITY STREET AT 40 MPH THE TRANSMISSION FAULT LIGHT CAME BACK ON. FORD DEALER SAID IT COULD BE A SHIFT SOLENOID REPAIR FOR $500 IF THAT DOES NOT WORK IT WOULD BE A TORQUE CONVERTER REPAIR AT A COST OF $3500. IT NEEDS TO BE DONE AS IT IS A SAFETY ISSUE AND COULD CAUSE AN ACCIDENT WHEN DRIVING. THE CAR HAS 40000 MILES AND IS IN EXCELLENT CONDITION.
TL* THE CONTACT OWNS A 2014 FORD ESCAPE. WHILE DRIVING, THE CHECK COOLANT INDICATOR ILLUMINATED. THE VEHICLE WAS REMEDIED PER NHTSA CAMPAIGN NUMBER: 17V209000 (ENGINE AND ENGINE COOLING). THE VEHICLE WAS TAKEN TO POMPANO FORD LINCOLN (2741 N FEDERAL HWY, POMPANO BEACH, FL 33064) WHERE IT WAS DIAGNOSED THAT WATER DAMAGED THE ENGINE. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOTIFIED AND INFORMED THE CONTACT THAT REPAIRS AND A LOANER VEHICLE WOULD BE FREE OF CHARGE. THE FAILURE MILEAGE WAS 34,000.
IT'S BEEN A YEAR ON THIS RECALL. WHAT'S THE HOLD UP? IS THERE A TRADE-IN PROGRAM TO GET A CAR WITHOUT A RECALL? MAR 27,2017 MANUFACTURER RECALL NUMBER17S09 NHTSA RECALL NUMBER17S09 RECALL STATUSRECALL INCOMPLETE, REMEDY NOT YET AVAILABLE
IT ONLY HAPPENS WHEN YOU DRIVE THE CAR FOR A WHILE (45+ MINUTES), TURN IT OFF, AND THEN START IT UP 15-45 MINUTES LATER. IT WILL START BUT THEN WITHIN THE FIRST 100 YARDS IT WILL GO SLUGGISH AND STALL. WHEN I TRY TO GIVE IT GAS THAT DOESN'T HELP. I HAVE TO TURN THE CAR OFF, PUT IT IN PARK AND START IT BACK UP. A FEW TIMES IT'S STALLED 3 TIMES IN A ROW. ONCE IT GETS GOING GOOD IT'S FINE. IT'S ALWAYS FINE IF IT'S BEEN OFF FOR A WHILE (FIRST THING IN THE MORNING OR STARTING AFTER WORK). EVENTUALLY THE SERVICE ENGINE LIGHT CAME ON, I TOOK IT TO A SHOP, A GUY DIAGNOSED IT, CHANGED OUT A SENSOR AND THE FUEL PUMP. IT DIDN'T HELP.
WHEN IT RAINS HARD I HAVE A LEAK BEHIND THE PASSENGER SEAT THAT COMES FROM THE LIGHT FIXTURE - I HAVE SEEN SO MANY COMPLAINTS ABOUT THIS FROM 2012 ESCAPES THRU 2017 ESCAPES - THEIR SEEMS TO BE NO FIX - MY BIGGEST CONCERN IS THE HEADLINER (WHICH EVERYONE SAYS NOT TO TOUCH) AND THE SMELL FORD SUGGESTED I CONTACT YOU - I WOULD ASSUME THIS HAPPENS WHEN THE CAR IS STATIONARY AND IT DOES NOT HAPPEN WHEN CAR IS RUN THROUGH CAR WASH. *DT THE CONSUMER STATED THE VEHICLE WAS REPAIRED AT THE OWNER'S EXPENSE AND NOW HAS STARTED TO LEAK AGAIN. *TR
MY VEHICLE WAS OVERHEATED FOR ABOUT 3 TIMES AND I HAVE REPORTED IT TO THE FORD DEALERSHIP HERE IN AMERICAN SAMOA. I ALSO RECEIVED A RECALL NOTICE ABOUT THIS VEHICLE (SAFETY RECALL NOTICE 17S09). UP TO NOW, THE FORD DEALERSHIP HAVE NOT FIX THIS RECALL ISSUE AND I AND MY FAMILY ARE ALWAYS AT HIGHER DANGEROUS RISK DUE TO THIS UNRESOLVED RECALL. I HAVE PAID HUNDREDS OF DOLLARS TO THE DEALERSHIP FOR FIXING THE PROBLEM VIA OTHER REPLACEMENT PARTS AND STILL NOTHING DIRECTLY TO THE RECALL PART. THE RECALL PART IS THE ENGINE COOLANT.
TL* THE CONTACT OWNS A 2014 FORD ESCAPE. WHILE DRIVING VARIOUS SPEEDS, THE VEHICLE OVERHEATED AND THE CHECK ENGINE AND RADIATOR WARNING INDICATORS ILLUMINATED. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 17V209000 (ENGINE AND ENGINE COOLING); HOWEVER, THE PARTS TO DO THE REPAIR WERE UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. JIM CLICK FORD LINCOLN EAST TUCSON (6244 E 22ND ST, TUCSON AZ, 85711) WAS CONTACTED AND PERFORMED THE RECALL REPAIR. THE FAILURE RECURRED AND THE VEHICLE WAS TAKEN BACK TO THE DEALER. THE DEALER COULD NOT REPLICATE THE FAILURE. THE MANUFACTURER WAS NOTIFIED. THE FAILURE MILEAGE WAS 34,000. *TT
CAR SUDDENLY DEVELOPED A HIGH-PITCHED HUM. AFTER COMING TO A STOP, CAR ENGINE REVVED AS IF IN NEUTRAL. MANAGED TO MOVE CAR OFF ROAD AND HAD VEHICLE TOWED TO FORD DEALERSHIP. REPAIR ORDER SAYS 'CONVERTER CAME APART INTERNALLY.' VEHICLE HAD 64,270 MILES.
I WAS LEAVING THE GROCERY STORE. I BACKED OUT OF THE PARKING SPACE AND WITHIN SECONDS THE CAR STARTED CHUGGING LIKE IT WANTED TO QUIT. I PRESSED THE GAS PEDAL BUT THE RPMS WOULD NOT BUDGE. I PULLED OVER TO THE SIDE, SHUT THE CAR OFF, AND RESTARTED. IT TOOK A FEW SECONDS BEFORE IT WOULD START. I PULLED INTO THE LANE AND IT DID THE SAME THING. IT DID THIS 6 MORE TIMES BEFORE I COULD ACTUALLY GET IT TO GO WITHOUT STALLING. I NOTICED THE VEHICLES PRODUCED A FEW MONTHS BEFORE MINE HAD A RECALL FOR THE FUEL PUMP. THIS SHOULD BE EXTENDED TO COVER OTHER VEHICLES.
I HAVE HAD 2 PRIOR REPAIRS MADE DUE TO RECALLS. THE DOORS AND AN ENGINE PART. THE DEALERSHIP JUST REPAIRED A SENSOR ON MY CAR LAST WEEK. NOW MY CAR IS STALLING WHEN I FIRST START IT (STATIONARY) OR FEELS LIKE IT'S GOING TO STALL WHILE DRIVING AT A RATE OF 45 MPH. IT ONLY HAS 56K ON IT. I HAVE NOTICED ONGOING ISSUES WITH THE DOORS, BUT WILL ADVISE THE DEALERSHIP SINCE THEY FIXED THEM AS PART OF THE FIRST RECALL.
I WAS DRIVING AND MY CAR STALLED ONE ME I PRESSED THE GAS AND NOTHING HAPPENED. THE RPMS DIDN'T MOVE, THE CAR WOULDN'T REVV, THE STEERING WHEEL LOCKED UP ON ME AND I COULDN'T MOVE THE CAR OUT OF THE ROAD.
PURCHASED VEHICLE ON 2/17/2018 WITH 73,600 MILES ON THE VEHICLE ON 2/20/2018 DROVE VEHICLE FOR APPROXIMATELY 6 HOURS (PITTSBURGH TO CLEVELAND AND BACK) NEAR THE END OF THE RETURN TRIP, THE TRANSMISSION STARTED TO RANDOMLY DOWNSHIFT AND UP SHIFT ON RELATIVELY LEVEL GROUND WHILE CRUISE CONTROL WAS ON AT ABOUT 67 MPH. WITHIN A MINUTE OF THIS BEHAVIOR, THE INFORMATION DISPLAY INDICATED A TRANSMISSION FAULT: SERVICE IMMEDIATELY. I PULLED OVER AND TURNED THE CAR OFF AND ON AGAIN. THE FAULT CLEARED. CALLED DEALER AND STATED MY ISSUE. TOOK CAR TO DEALER (SMAIL HONDA GREENSBURG, PA) ON 2/21. ON THE TRIP TO THE DEALER, THE FAULT HAPPENED TWO MORE TIMES. ONE OF THOSE TIMES I HEARD A LOUD CLUNKING NOISE.WHILE I WAS APPLYING THE BRAKES. DEALER FOUND A WRONG GEAR RATIO FAULT ON THE TRANSMISSION AND IS REPLACING THE UNIT WITH ONE THAT HAS 46000 MILE ON IT. ALL OCCURRENCES OF THE FAULT WERE ON THE HIGHWAY ABOVE 50MPH VEHICLE HAD 74400 MILES WHEN DEALER TOOK POSSESSION TO REPAIR
THE TRANSMISSION BLEW ON THIS CAR AFTER 3 1/2 YEARS OF OWNERSHIP, 87,000 MILES. THE TRANSMISSION BEGAN SLIPPING (I.E., LOSS OF POWER UPON SHIFTING TO ACCELERATE) AFTER ABOUT 1 YEAR OF OWNERSHIP. I ASKED OUR LOCAL DEALER WHERE I PURCHASED THE CAR TO CHECK AND THEY COULD NOT REPLICATE. THE SLIPPAGE KEPT HAPPENING PERIODICALLY, BUT NOT OFTEN ENOUGH THAT I COULD FIGURE OUT WHAT WAS GOING ON. IT WAS AFTER THE TRANSMISSION BLEW AND I RESEARCHED "BLOWN TRANSMISSION" ONLINE THAT I REALIZED WHAT HAD BEEN GOING ON FOR YEARS IN A NEW CAR. WHEN IT DID BLOW, I WAS DRIVING, RUNNING ERRANDS AROUND TOWN, AND WAS COMING TO A STOP AT A LIGHT. AS I TRIED TO PUT IT BACK INTO GEAR AND DRIVE WHEN THE LIGHT TURNED GREEN IT WOULD NOT ENGAGE INTO A GEAR TO MOVE THE CAR. LEFT ME STRANDED. EVERYTHING ELSE WAS RUNNING, INCLUDING THE SYNC OPERATED "ENGINE ASSESSMENT SYSTEM" WHICH RAN AN ASSESSMENT AND SAID EVERYTHING IN THE CARE WAS OPERATING FINE, INCLUDING THE TRANSMISSION! I HAD TO PAY FOR A RENTAL CAR, TOWING FOR THE VEHICLE, AND IT WOULD COST ME $6700 TO REPLACE THE TRANSMISSION. IT WAS SO DAMAGED THE SERVICE GUY SAID IT COULD NOT EVEN BE REPAIRED. WE ULTIMATELY DONATED THE CAR BUT GOT NOTHING FOR A CAR THAT WAS 3 1/2 YEARS OLD IN GREAT CONDITION. VERY DISAPPOINTING. AND THE DEALER NEVER OFFERED ME ANYTHING...TO PAY FOR RENTAL CAR OR THE DIAGNOSTIC TO TELL ME THEY HAD TO REPLACE THE TRANSMISSION, OR EVEN FOR PARTS FOR THE CAR. I'LL NEVER BUY A FORD CAR AGAIN.
I TOOK THE CAR TO THE LOCAL FORD DEALER (JONES WEST FORD IN RENO NV) FOR RECALL 17V-209 WHICH IS RELATED TO OVERHEATING THAT CAN CAUSE THE CYLINDER HEAD TO CRACK AND MAY RESULT IN FIRE. THE SERVICE ADVISER INFORMED ME THAT IT HAD A CRACKED HEAD BASED ON THEIR EXPERTISE, LOW COOLANT AND AMOUNT OF HYDROCARBONS WHEN TESTED. THE ONLY SOLUTION IS A NEW MOTOR. WHEN ASKED ABOUT IT BEING COVERED UNDER THE RECALL, HE QUICKLY SAID IT WAS NOT AND THE REPAIR WOULD BE $8,000.00. I REPORTED THE INCIDENT TO THE FORD MOTOR COMPANY FOR FURTHER REVIEW. DURING THE SAME SERVICE VISIT, THE TECH PERFORMED RECALL 16S30 ON ALL DOOR LATCHES. THE NEXT DAY I FOUND THE PASSENGER SIDE DOOR WINDOW TO NOT BE OPERATING PROPERLY. KNOWING THAT THE TECH HAD TO ACCESS THE REPAIR FROM THE INSIDE OF THE DOOR PANEL, I ASKED THE DEALER TO TAKE CARE OF THE WINDOW. WHILE IN THE SERVICE SHOP FOR THE WINDOW, THE SERVICE ADVISER TOOK THE LIBERTY OF CHECKING THE MOTOR AGAIN. THIS TIME HE CLAIMS THE "MASTER MECHANIC" DIAGNOSED IT AND EVERYTHING IS FINE. THEY INSTALLED THE PART AFFECTED BY THE RECALL AND THIS TIME THEY TOPPED OFF THE COOLANT. I SUSPECT THE REASON FOR TAKING ANOTHER LOOK IS BASED ON MY COMPLAINT TO THE MOTOR COMPANY. I REALLY DON'T KNOW IF THE HEAD IS CRACKED OR NOT. THEY DIDN'T REMOVE IT FOR PROPER TESTING. BASED ON MY EXPERIENCE, I WOULD SAY THEY HAVE NO INTENTION ON GETTING INVOLVED IN SUCH AN EXTENSIVE REPAIR. THE DEALER EVEN FAILED AT THE DOOR LATCH. THEY SAID THE WINDOW FAILURE IS A COINCIDENCE AND TOOK NO RESPONSIBILITY. THE WINDOW IS STILL NOT WORKING. I WOULD HAVE DECLINED THE DOOR LATCH RECALL IF I KNEW I WOULD END UP WITH A WINDOW THAT DOESN'T WORK. IT WAS FINE BEFORE THEY OPENED THE DOOR PANEL TO INSTALL A NEW LATCH. I HOPE THERE IS SOMETHING YOU CAN DO TO HOLD THE DEALER AND THE MANUFACTURER ACCOUNTABLE TO DO THE RIGHT THING PER THE INTENTION OF THE SAFETY RECALL.
DRIVER SIDE SEAT BELT DOES NOT RETRACT.
TL* THE CONTACT OWNS A 2014 FORD ESCAPE. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 17V209000 (ENGINE AND ENGINE COOLING); HOWEVER, THE PARTS TO DO THE REPAIRS WERE UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE DEALER (AL WHITE FORD LINCOLN, 2002 HILLSBORO BLVD, MANCHESTER, TN 37355, (931) 728-2402) WAS CONTACTED AND CONFIRMED THAT THE PARTS WERE NOT AVAILABLE FOR THE RECALL REMEDY. THE MANUFACTURER WAS NOT MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.
I STARTED MY VEHICLE YESTERDAY TO WARM UP AND ABOUT 5-10 MINUTES LATER HEARD A BIG BOOM, LOOKED OUT THE DOOR AND THE FRONT END OF MY ESCAPE WAS COMPLETELY ENGULFED IN FLAMES. I HAD SCHEDULED IT TO GET REPAIRED YESTERDAY MORNING, BUT WAS UNABLE TO MAKE IT AS WE RECEIVED A LOT OF SNOW AND SCHOOLS WERE CANCELLED AND SUCH. I HAD KNOWN OF THE RECALL SINCE LAST YEAR SINCE I ALREADY WAS INVOLVED IN ANOTHER RECALL WITH THE LATCH. I TRIED TO GET THEM TAKEN CARE OF AT THE SAME TIME, BUT THE REMEDY WAS NOT AVAILABLE AND WOULDN'T BE FOR SOME TIME. I RECEIVED A NOTICE DIRECTLY FROM FORD BETWEEN ONE AND TWO WEEKS AGO AND CALLED ZIEGLER IN ELKHART TO MAKE AN APPOINTMENT, BUT THEY WEREN'T AVAILABLE FOR ALMOST A WEEK. IT IS OBVIOUS THE DAMAGE WAS ALREADY DONE WITH MY CAR ANYWAY, CONSIDERING THE DESCRIPTION OF THE RECALL, WHICH A WHOLE PROCESS OF THE CYLINDER HEAD CRACKING, COOLANT LEAKING OUT AND THAT POTENTIALLY CAUSING A FIRE IN THE ENGINE COMPARTMENT. I AM THANKFUL THAT THE CAR WAS JUST WARMING UP IN OUR DRIVEWAY AND NEITHER MY KIDS NOR MYSELF WERE INSIDE. I AM ALSO GRATEFUL THAT OUR HOUSE DIDN'T CATCH FIRE AND JUST SUSTAINED SOME COSMETIC DAMAGE DUE TO THE HEAT. I DO NOT HAVE THE REPORT FROM THE FIRE DEPARTMENT YET, BUT THEY SAID IT WOULD BE AVAILABLE SOON. IT WAS THE PENN TOWNSHIP FIRE DEPT THAT RESPONDED AND I TALKED TO DURGAN SPINSKY WHOSE WORK NUMBER IS 5742555075
RECENTLY WENT IN FOR AN OIL CHANGE. WHILE THERE I WAS INFORMED OF A COOLANT FLUSH THAT WAS NEEDED HOWEVER I WAS NOT INFORMED OF A TECHNICIAN NOTE THAT STATES "PASSENGER FRONT WHEEL HAS SWOLLEN LUG NUTS. HAD NEVER HEARD OF THIS. WHENRESEARCHING SWOLLEN LUGS NUTS FOUND MANY PEOPLE HAVE ONLINE COMPLAINTS. WHY WOULD THEY NOT INFORM ME? I DO HAVE RECEIPT WITH STATEMENT.
MY 2014 FORD ESCAPE CAUGHT ON FIRE WHILE STATIONARY AT MY SON'S ELEMENTARY SCHOOL. I WAS WAITING IN THE DROP OFF LANE AT MY SON'S SCHOOL WHEN MY SUV STARTED TO SMOKE FROM UNDERNEATH THE DASH, I TRIED TO MOVE THE VEHICLE OUT OF THE LANE SO I WOULD NOT BLOCK OTHER PARENTS FROM COMING INTO THE SCHOOL, AND IT WOULD NOT DRIVE, MORE SMOKE CAME INTO THE CAB AND I QUICKLY GOT MY SON OUT OF THE CAR AND AWAY. IT CONTINUED TO SMOKE, AND I REALIZED THE CAR WAS STILL RUNNING, I QUICKLY SHUT IT OFF. NO FLAMES WERE SEEN, AND I HAD NO REALIZED IT WAS ACTUALLY ON FIRE UNTIL WE HAD IT TOWED TO A GARAGE. OUR MECHANIC WAS THE ONE TO INFORM US OF AN OPEN RECALL OF THE ISSUE I HAD JUST EXPERIENCED. THIS HAPPENED ON DECEMBER 21, 2017. FORD HAS NOT BE HELPFUL WHAT-SO-EVER.
CAR PURCHASED 1/18/2014. SAFETY RECALL NOTICE 17S09/NHTSA RECALL 17V-209 RECEIVED 4/2017. PARTS WERE NOT AVAILABLE TILL 11/22/2017. BY THIS TIME, VEHICLE WAS OUT OF WARRANTY. COOLANT SEEPAGE WAS DUE TO PRESSURE FRACTURES WITHIN COOLANT TANK WALLS AND TANK NOT PART OF RECALL. THE "LOW LEVEL SENSOR" IS A NEEDED ADDITION BUT I FAR AS I CAN TELL, THE REPLACEMENT COOLANT TANK IF NOT AN IMPROVED TANK, WILL ALSO DEVELOP PRESSURE FRACTURES IN THE FUTURE. MAYBE FORD WILL HAVE A TANK FIX LATER.
MARCH 27, 2017 RECALL - NHTSA RECALL NUMBER 17S09 - COOLANT LEVEL SENSOR SYSTEM INSTALLATION - CONTINUE TO BE TOLD BY DEALERSHIPS THAT PARTS ARE BACK ORDERED - PROBLEM COULD CAUSE ENGINE FIRE - HOW LONG CAN THIS GO ON BEFORE FORD PROVIDES PARTS?
ON JANUARY 6, 2018, I DROVE HOME FROM MY JOB 10 MILES AWAY. WHEN I TOOK I-95, MY FORD ESCAPE 2014 TURN OFF AND CONTINUED MOVING IN THE MIDDLE LANE. I MANAGED TO REACH THE CENTRAL SEPARATOR UNTIL IT STOPPED COMPLETELY. WHEN I TRIED TO START THE CAR OVER, I FELT A BURNT SMELL, DUE TO THAT FACT I DECIDED TO LEAVE MY FORD SCAPE 2014 AND REALIZED THAT IT GOT SUDDENLY ON FIRE. AS A PROOF, THE INCIDENT WAS RECORDED BY THE LOCAL NEWSCAST. IT'S IMPERATIVE FOR ME A SOLUTION FROM FORD CONSIDERING THAT I STILL OWE 19.000.00 TO THE BANK.
AFTER ABOUT (3) MONTHS AFTER PURCHASING THE CAR, THE ELECTRONIC INSTRUMENT CLUSTER STARTED FLICKERING. I DIDN'T PAY TOO MUCH ATTENTION TO IT. AFTER A WHILE, THE SCREEN COMPLETELY WENT OUT. I TOOK IT TO THE DEALERSHIP FOR AN OIL CHANGE & THEY TOLD ME THAT IT WAS OUT OF WARRANTEE & IT WOULD COST ME AT LEAST 750.00 TO REPLACE THE WHOLE ELECTRONIC INSTRUMENT CLUSTER & THAT THEY WOULD HAVE TO KEEP THE CAR FOR AT LEAST 3 DAYS BECAUSE THEY HAD TO KEEP THE CAR UNTIL THEY RECEIVE THE NEW CLUSTER & INSTALL IT. IF THERE ARE OTHERS WITH THE SAME PROBLEM, I WOULD LIKE SOME ADVICE.
TL* THE CONTACT OWNS A 2014 FORD ESCAPE. WHILE DRIVING 10 MPH, THE VEHICLE STALLED WITHOUT WARNING AND THE GEAR SHIFTER WAS STUCK IN THE PARK POSITION. THE VEHICLE WAS TOWED TO A LOCAL DEALER (RANDALL FORD, 5500 ROGERS AVE, FORT SMITH, AR 72903), BUT WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED. THE FAILURE MILEAGE WAS APPROXIMATELY 80,000.
TL* THE CONTACT OWNS A 2014 FORD ESCAPE. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 17V209000 (ENGINE AND ENGINE COOLING); HOWEVER, THE PARTS TO DO THE REPAIR WERE UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE DEALER (LAKEVIEW FORD LINCOLN, 295 W DICKMAN RD, BATTLE CREEK, MI 49037) WAS CONTACTED AND CONFIRMED THAT THE PARTS WERE NOT AVAILABLE FOR THE RECALL REMEDY. THE MANUFACTURER WAS NOT CONTACTED. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.
CAR CAUGHT FIRE AND WAS TOTALLY DESTROYED. NOT GETTING ANY ASSISTANCE FROM FORD AS TO THE CAUSE. I SEE THERE IS A RECALL FOR 2014 ESCAPES WITH THE RISK OF FIRE IN THE ENGINE COMPARTMENT DUE TO AN ISSUE WITH THE ENGINE BLOCK OVER HEATING. WHAT CAN I DO TO GET SOME ANSWERS AND RESTITUTION FOR MY LOSS? THIS HAPPENED WHILE DRIVING HOME FROM WORK ON THE SIDE OF THE HIGHWAY.
TL* THE CONTACT OWNS A 2014 FORD ESCAPE. AFTER STARTING THE VEHICLE AND SHIFTING FROM PARK TO DRIVE OR REVERSE TO DRIVE, THE VEHICLE WOULD STALL AND SHUT OFF. THE CONTACT INDICATED THAT THE FAILURE OCCURRED ON SEVERAL OCCASIONS OVER THE PAST TWO WEEKS. THE VEHICLE WAS TAKEN TO THE LOCAL DEALER (SCHULTZ FORD, 1300 GOLF LAB RD, PITTSBURGH PA), BUT THE FAILURE COULD NOT BE DUPLICATED. THE FAILURE WAS NOT REPAIRED. THE MANUFACTURER WAS NOTIFIED. THE FAILURE MILEAGE WAS 41,500.
WHILE DRIVING, MY CAR JUST STOPPED WITHOUT WARNING AS IF IT HAD RUN OUT OF GAS. THIS HAPPEN THREE TIMES IN ONE DAY ON A CITY STREET AND ONCE LEAVING A PARKING SPACE. I TOOK IT TO THE DEALER AND WAS TOLD IT WAS THE SENSOR THAT REGULATED THE FUEL INJECTOR PRESSURE. THEY REPLACED THE FLP SENSOR. INVOICE 829177 AT CAPITAL FORD IN RALEIGH, NC. ADDITIONALLY I WAS TOLD THERE IS NO WARNING GIVEN FOR THIS PROBLEM; WHEN IT GOES IT GOES. THIS IS A CLEAR SAFETY ISSUE AND WEAKNESS WITH THE FUEL SYSTEM AND COULD HAVE BEEN THE CAUSE OF A SERIOUS REAR END COLLISION.
CAR JUST SHUT OFF WHILE DRIVING IN HEAVY TRAFFIC WITHOUY WARNING. ALMOST HIT. COULD NOT RESTART. HAD TO BE PUSHED ACROSS BUSY ROAD BY POLICE TO SAFETY THEN TOWED. THEY TELL ME IT'S FUEL PUMP AT 86,000 MILES. MY VIN SHOWS NOT PART RECALL.
TL* THE CONTACT OWNS A 2014 FORD ESCAPE. WHILE DRIVING APPROXIMATELY 35 MPH, THE VEHICLE DECELERATED AND THE SERVICE ENGINE WARNING INDICATOR ILLUMINATED. THE CONTACT NOTICED GRAY SMOKE UNDER THE HOOD. THE CONTACT SHUT THE VEHICLE OFF AND ATTEMPTED TO RESTART IT, BUT WAS UNSUCCESSFUL. THE CONTACT EXITED THE VEHICLE AND IT IGNITED IN FLAMES. THE FIRE DEPARTMENT EXTINGUISHED THE FIRE AND COULD NOT DETERMINE HOW IT STARTED. A POLICE REPORT WAS FILED AND THERE WERE NO INJURIES. THE VEHICLE WAS TOWED TO GREEN FORD (3800 W WENDOVER AVE, GREENSBORO, NC 27407) WHERE IT WAS DETERMINED THAT THE VEHICLE WAS TOO BURNT TO DETERMINE THE CAUSE OF THE FIRE. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE CONTACT WAS UNAWARE THAT THE VIN WAS INCLUDED IN NHTSA CAMPAIGN NUMBER: 17V029000 (ENGINE AND ENGINE COOLING). THE APPROXIMATE FAILURE MILEAGE WAS 55,300.
MY VEHICLE RAN LOW ON COOLANT ON 2 INSTANCES IN NOVEMBER 2017, WITH THE ENGINE TEMPERATURE RISING INTO THE RED ZONE WHILE DRIVING. BOTH TIMES I PULLED OVER, TURNED THE IGNITION OFF AND RESTATED, AND THE VEHICLE RAN FINE. I FILLED THE COOLANT RESERVOIR TOOK TO A LOCAL GARAGE, THEY COULD NOT FIND A CAUSE FOR THE LOW COOLANT (NO SIGN OF LEAK & IT PASSED A PRESSURE TEST). THEIR ADVICE WAS TO MONITOR THE COOLANT LEVEL AND IT THE PROBLEM OCCURRED AGAIN TO TAKE THE VEHICLE TO A DEALERSHIP. I EXPERIENCED NO FURTHER ISSUES UNTIL THE EVENING OF JAN. 7, 2018, WHEN MY ENGINE SUDDENLY LOST ACCELERATION AFTER DRIVING FOR ONLY 2 MILES. THE MAIN DASH DISPLAY SHOWED AN "ENGINE FAILURE" MESSAGE. I BRAKED TO A STOP AND LIGHT SMOKE BEGAN VENTING FROM UNDER THE HOOD. I TURNED THE IGNITION OFF, TOOK A PEEK IN THE ENGINE COMPARTMENT AND DISCOVERED A WORKING FIRE UNDERNEATH THE ENGINE BLOCK AND A SMELL OF OIL. THE LOCAL FIRE DEPARTMENT & SHERIFF PATROL RESPONDED, THE FIRE BURNED FOR APPROX. 1 & 1/2 MINUTES AND SELF EXTINGUISHED ONCE THE ENGINE COOLED DOWN. THE BOTTOM OF THE ENGINE COMPARTMENT WAS SPRAYED IN OIL, OIL DRIPPING ONTO THE ROAD. THE VEHICLE WAS NOT DRIVABLE, WOULD NOT RE-START AND WAS TOWED TO A LOCAL GARAGE. NUMEROUS ERROR CODES REPORTED, THE MECHANIC SAID I WOULD NEED TO TAKE IT TO A DEALERSHIP. THEN ON JAN. 11 2018 I RECEIVED A RECALL NOTICE FROM FORD FOR 17S09 - FIRE HAZARD FOR THE MAKE & MODEL OF VEHICLE. 2014 FORD ESCAPE, I PURCHASED IT USED IN 2015 AND CURRENTLY HAVE 75,000 MILES ON IT. MY VEHICLE IS NOW AT A FORD DEALERSHIP AND I AM WAITING FOR A REPORT OF WHAT DAMAGE OCCURRED AND CORRECTIVE ACTION. RECALL NOTICE, FIRE REPORT & POLICE REPORT ARE ATTACHED.
TL* THE CONTACT OWNS A 2014 FORD ESCAPE. THE CONTACT PREVIOUSLY RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 17S090000 (ENGINE). THE PARTS TO DO THE REPAIR WERE UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. WHILE DRIVING AT UNKNOWN SPEEDS, THE CONTACT NOTICED AN ABNORMAL BURNING ODOR AND SMOKE APPEARED UNDER THE HOOD. THE VEHICLE CAUGHT FIRE. THE FOUR WHEEL DRIVE AND ENGINE SERVICE INDICATORS ILLUMINATED. THE AIR BAGS DID NOT DEPLOY. THERE WERE NO INJURIES DUE TO THE FIRE AND A POLICE REPORT WAS NOT FILED. THE FIRE DEPARTMENT WAS PRESENT DURING THE INCIDENT. THE VEHICLE WAS TOWED TO AN INDEPENDENT MECHANIC. THE CONTACT CALLED APPLE FORD (8800 STANFORD BLVD, COLUMBIA, MD 21045) AND WAS ADVISED TO CALL THE INSURANCE COMPANY. THE MANUFACTURER WAS NOT NOTIFIED. THE FAILURE MILEAGE WAS APPROXIMATELY 29,000.
WHILE PULLING INTO DRIVEWAY AT LOW SPEED ENGINE STARTED SURGING AND WOULD NOT SLOW. SHIFTING TRANSMISSION INTO NEUTRAL ALLOWED VEHICLE TO BE STOPPED. ENGINE CONTINUING SURGING UNTIL TURNED OFF. MECHANIC FOUND CODES P0011 INTAKE CAMSHAFT POSITION TIMING OVER-ADVANCED (BANK 1) AND P0016 CRAFTSHAFT POSITION - CAMSHAFT POSITION CORRELATION - BANK 1 SENSOR A. MECHANIC STATED IT WAS VERY UNUSUAL FOR SUCH PROBLEMS TO EXIST IN AN ENGINE AT ONLY 66,000 MILES.
WHILE DRIVING LAST WEEK ON THE HIGHWAY, THE CAR EXPERIENCED A LOSS OF POWER SOMEWHAT LIKE IT WAS DOWNSHIFTING AND THEN THE CHECK ENGINE LIGHT CAME ON WITHIN 5 MINUTES OF LEAVING OUR HOUSE. WE PULLED OVER AND THEN THE CARE STARTED ON FIRE
TL* THE CONTACT OWNS A 2014 FORD ESCAPE. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 17V209000 (ENGINE AND ENGINE COOLING); HOWEVER, THE PARTS TO DO THE REPAIR WERE UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE CONTACT CALLED AUTONATION FORD EAST AT (440) 296-3020 (28825 EUCLID AVE, WICKLIFFE, OH 44092) WHERE IT WAS CONFIRMED THAT THE PARTS WERE NOT AVAILABLE FOR THE RECALL REMEDY. THE MANUFACTURER WAS NOT NOTIFIED. THE CONTACT STATED THAT THE ENGINE WARNING INDICATOR ILLUMINATED. THE FAILURE MILEAGE WAS UNKNOWN. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.
VEHICLE WAS IN MOTION ON CITY STREET BEING PARKED. I HEARD A LOUD POP NOISE. I LOOKED AROUND TO SEE WHERE IT CAME FROM. INSIDE THE TRUCK THE INTERIOR BUST OPEN SHOWING METAL SCREW PART OF THE STRUT OR SHOCKS THAT'S POPPING OUT OF THE INTERIOR THIS PART COULD HAVE CAUSED INJURIES OR CAUSED A ACCIDENT IF THE PART COME ALL THE WAY THROUGH THE INTERIOR
ENGINE LIGHT KEEPS ON AND OFF WITH NOT A REASON AND WHEN I BRING THE CAR FOR AN OILS CHANGE INTO THE DEALER THEY ARE SAYING THAT IS NOT IMPORTANT AND IT IS GOING OFF WHEN THE OIL IS CHANGED. I ALSO NOTICE THAT THE CAR IS VERY SHORT AFTER THE GENTLY BREAKDOWN. THE OTHER ISSUE IS THE UNEXPECTED ACCELERATION ITSELF, EVEN IF I DO NOT USE THE ACCELERATOR PEDAL. THIS HAPPENS ANYWHERE ANYHOW AND WHEN THE VEHICLE IS IN MOTION.
TL* THE CONTACT OWNS A 2014 FORD ESCAPE. WHILE DRIVING AT ANY SPEED ABOVE 55 MPH, THE FRONT END OF THE VEHICLE VIBRATED. THE CHECK ENGINE WARNING INDICATOR ILLUMINATED WHEN THE FAILURE OCCURRED. THE CONTACT STATED THAT THE VEHICLE WAS ABLE TO BE DRIVEN WHEN THE FAILURE OCCURRED. THE VEHICLE WAS TAKEN TO THE DEALER (FORT MILL FORD, 801 GOLD HILL RD, FORT MILL, SC 29708) WHERE IT WAS DIAGNOSED THAT THE FRONT PASSENGER AND DRIVER SIDE AXLES NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS CONTACTED AT 800-392-3673 AND STATED THAT THE VEHICLE WAS NEW TO EXPERIENCE THE FAILURE. THE MANUFACTURER ASKED THE CONTACT TO CALL NHTSA. A CASE NUMBER WAS NOT PROVIDED. THE APPROXIMATE FAILURE MILEAGE WAS 85,000.
I RECEIVED A RECALL NOTICE IN APRIL 2017 FROM FORD (17S09). IN MY OPINION THIS RECALL HAS NOT BEEN REPAIRED IN A REASONABLE AMOUNT OF TIME. 9 MONTHS OF DRIVING A VEHICLE WITH A RISK OF STARTING AN ENGINE FIRE IS TO LONG. DOES FORD HAVE AN UPDATED TIME FRAME FOR THE REPAIR. NHTSA RECALL # 17V209
I WAS DRIVING FORD ESCAPE, SUDDENLY MY POWER STEERING WAS STUCKED AND I COULDN'T MOVE IT. FORTUNATELY IT WAS HAPPENED ON STOP SIGN. I TRIED HARD TO MOVE MY STEERING AND TRY TO PULL MY CAR UPTO DEALERSHIP. I FOUND FORD DID SO MANY RECALLS IN PREVIOUS YEAR. ONE IMPORTANT THING IS THAT MY FORD HAS ONLY 36500 KMS ON IT. I PRESENTED THIS CASE TO FORD DEALERSHIP AND THEY HAND IT OVER $2450 BILL. THIS IS SERIOUS ISSUE REGARDING SAFETY ON ROAD. IT NEEDS TO BE OPEN RECALL FOR THIS ISSUE AND FORD HAS TO FIX THIS PROBLEM.
TL* THE CONTACT OWNS A 2014 FORD ESCAPE. THE CONTACT STATED THAT THE ROLLER MECHANISM WAS SHREDDING PERTAINING TO THE REAR SEATS. THE VEHICLE WAS TAKEN TO POWER NEWPORT FORD LINCOLN (1107 OREGON COAST HWY, NEWPORT, OR 97365, (541) 265-4601) FOR DIAGNOSTIC TESTING AND REPAIR. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS APPROXIMATELY 30,000.
TL* THE CONTACT OWNS A 2014 FORD ESCAPE. WHILE DRIVING 50 MPH, THE VEHICLE STALLED WITHOUT WARNING DURING ACCELERATION. THE VEHICLE WAS TAKEN TO CRESCENT FORD (100 OLD WINSTON RD, HIGH POINT, NC 27265) WHERE IT WAS DIAGNOSED THAT THE FUEL PUMP PRESSURE SENSOR NEEDED TO BE REPLACED. THE VEHICLE WAS REPAIRED, BUT THE FAILURE RECURRED. THE MANUFACTURER WAS NOTIFIED OF THE ISSUE AND REFERRED THE CONTACT TO NHTSA. THE VIN WAS INVALID. THE FAILURE MILEAGE WAS 41,000.
VEHICLE WAS BEING DRIVEN APPROXIMATELY 65 MPH ON A HIGHWAY IN MODERATE TRAFFIC AT THE TIME OF THE INCIDENT. ROAD CONDITIONS WERE DRY, OUTSIDE TEMPERATURE WAS COLD (<32 DEGREES F). VEHICLE WAS BEING DRIVEN ON A ROUTE THAT IS OFTEN DRIVEN WITH THIS VEHICLE. VEHICLE HAS APPROXIMATELY 40K MILES WITH NO KNOWN MECHANICAL PROBLEMS. DRIVER ROUTINELY USES CRUISE CONTROL ALMOST EVERY TIME THE VEHICLE IS DRIVEN. IN THIS INSTANCE, DRIVER ATTEMPTED TO ENGAGE CRUISE CONTROL AND THE CONTROL ENGAGED FOR ONLY 1 SEC BEFORE AUTOMATICALLY DISENGAGING. DRIVER ATTEMPTED THIS THREE MORE TIMES TO THE SAME EFFECT. AT THE SAME TIME AS THIS CRUISE CONTROL MALFUNCTION, THE DRIVER WAS RECEIVING A CELLULAR CALL ON AN IPHONE 6, SERVICE WITH US CELLULAR. DRIVER DID NOT PICK UP THE PHONE BUT CONTINUED TO LET IT RING. THE IPHONE WAS SITTING IN THE DRIVERS LEFT FRONT PANTS POCKET. ON THE FOURTH ATTEMPT TO ENGAGE THE CRUISE CONTROL, IT FAILED AGAIN BUT AFTER ANOTHER 2 SECONDS, IMMEDIATELY ENGAGED WITHOUT INPUT FROM THE DRIVER. WHEN THE CRUISE CONTROL ENGAGED, IT ENGAGED AT 72 MPH, CAUSING SUDDEN, UNINTENDED ACCELERATION FROM APPROXIMATELY 67 MPH TO 72 MPH. DRIVER DISENGAGED CRUISE CONTROL AND THEN CONTINUED TO DRIVE NORMALLY. AT THIS TIME, THE IPHONE ALSO STOPPED RINGING. CONTINUED DRIVING SINCE THAT TIME - WITH NO ADDITIONAL CALLS RECEIVED ON THE IPHONE - HAVE NO HAD ANY FURTHER EFFECTS ON THE CRUISE CONTROL. UNKNOWN CAUSE FOR CRUISE CONTROL MALFUNCTION, BUT GIVEN THAT IT IS USED FREQUENTLY EVERY TIME THE CAR IS DRIVEN FOR COMMUTING WITHOUT PROBLEMS WITH THE EXCEPTION OF THIS INSTANCE, DRIVER SUSPECTS EMI/INTERFERENCE.
TL* THE CONTACT OWNED A 2014 FORD ESCAPE. WHILE OPERATING THE VEHICLE, SMOKE WAS PRESENT INSIDE THE CABIN. THE DRIVER IMMEDIATELY PARKED AND EXITED THE VEHICLE. SMOKE AND FLAMES WERE PRESENT COMING FROM UNDER THE HOOD AND THE FRONT UNDERCARRIAGE OF THE VEHICLE. THE FIRE DEPARTMENT WAS CALLED TO THE SCENE AND EXTINGUISHED THE FLAMES. THE VEHICLE WAS DESTROYED. A FIRE REPORT WAS FILED. THERE WERE NO INJURIES. THE MANUFACTURER AND LOCAL DEALER WERE NOT NOTIFIED. THE FAILURE MILEAGE WAS 52,000.
WHEN CAN I EXPECT THIS RECALL #17S09 TO BE SETTLED BY FORD?
TL* THE CONTACT OWNS A 2014 FORD ESCAPE. ON OCTOBER 18, 2017, THE VEHICLE WAS TAKEN TO A LOCAL DEALER (SAM SCISM FORD, 5019 FLAT RIVER RD, FARMINGTON, MO 63640) WHERE IT WAS DIAGNOSED THAT THE SENSORS FOR THE COOLANT LEVELS NEEDED TO BE REPLACED. THE VEHICLE WAS REPAIRED. WHILE DRIVING 20 MPH, SMOKE APPEARED THROUGH THE AIR VENTS AND THE VEHICLE CAUGHT FIRE. THERE WERE NO INJURIES. THE AIR BAGS DID NOT DEPLOY. A POLICE REPORT WAS FILED. THE VEHICLE WAS TOWED TO AN INDEPENDENT MECHANIC. THE LOCAL DEALER WAS NOT CONTACTED. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED. THE FAILURE MILEAGE WAS APPROXIMATELY 91,000.
TL* THE CONTACT OWNS A 2014 FORD ESCAPE. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 17S09000 (ENGINE AND ENGINE COOLING); HOWEVER, THE PART TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. SAN LEANDRO FORD IN SAN LEANDRO, CALIFORNIA WAS MADE AWARE OF THE RECALL AND STATED THAT THE PARTS WERE UNAVAILABLE. THE MANUFACTURER WAS NOT MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.
3 YR/36,000 MILE WARRANTY RAN OUT 2/21/17, RECALL LETTER DATED 4/2017 RECALL NOTICE 17S09 -NHTSA RECALL 17V-209. VEHICLE CAN'T MAINTAIN COOLANT LEVEL, HAD VEHICLE TO DEALERSHIP TWICE, CAN'T GET PROBLEM RESOLVED. CAN'T DRIVE VEHICLE OUT OF TOWN FOR FEAR OF FIRE. CONVENIENTLY WARRANTY HAS RUN OUT AND NOW THIS.
TL* THE CONTACT OWNS A 2014 FORD ESCAPE. THE CONTACT STATED THAT THE VEHICLE LEAKED COOLANT. THE "EXTREME TEMPERATURE, ENGINE CATCH ON FIRE" WARNING MESSAGE ILLUMINATED AND THE ENGINE SHUT OFF. THE VEHICLE WAS TOWED TO THE DEALER (MARYSVILLE FORD IN MARYSVILLE, WASHINGTON, PHONE NUMBER: 360-386-1245) WHERE IT WAS DIAGNOSED THAT THE COOLANT LINE FROM THE RESERVOIR TO THE INTAKE MANIFOLD CRACKED. THE MANUFACTURER WAS CALLED, BUT THERE WAS NO RESPONSE. THE FAILURE WAS NOT REPAIRED. ADDITIONALLY, THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 17V209000 (ENGINE AND ENGINE COOLING); HOWEVER, THE PART TO DO THE REPAIR WAS UNAVAILABLE. THE VIN WAS NOT PROVIDED. THE FAILURE MILEAGE WAS APPROXIMATELY 79,000.
THERMOSTAT QUIT WORKING AT 37900 MILES. NO HEAT HERE IN DECEMBER IN LOUISVILLE, KY
I HAVE A 2014 FORD ESCAPE SE ECO-BOOST, WHEN I START THE CAR, THE ENGINE LIGHT COMES ON AND STAYS ON. IT COMES ON AS SOON AS I START THE CAR, WHILE DRIVING AND SITTING STILL. I HAVE TAKEN IT IN FOR SERVICE, THERE IS NO GIVEN EXPLANATION FOR THE LIGHT TO BE ON. HOWEVER, I HAD THE 50,000 MILE CHECK POINT ON SATURDAY, DECEMBER 15, 2017 AND THE ENGINE LIGHT IS STILL ON. WHEN I FIRST PURCHASED THE CAR, THE DASHBOARD WENT COMPLETELY OUT, I HAD THAT REPAIRED. NOW THE ENGINE LIGHT IS ON AND STAYS ON. IS THIS A SIGN OF THE ENGINE GOING OUT, I AM PAYING FOR AN EXTENDED WARRANTY FOR REPAIRS. PLEASE HELP.
TL* THE CONTACT OWNS A 2014 FORD ESCAPE. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 17V209000 (ENGINE AND ENGINE COOLING); HOWEVER, THE PART TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE DEALER (COLUMBIA FORD IN COLUMBIA, CT, 860-228-2886 CONFIRMED THAT THE PARTS WERE NOT AVAILABLE FOR THE RECALL REMEDY. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE AND WAS NOT ABLE TO CONFIRM WHEN THE PARTS WERE TO BECOME AVAILABLE. THE CONTACT STATED THAT AN UNKNOWN WARNING INDICATOR ILLUMINATED, BUT CLEARED UP WHEN ENGINE COOLANT WAS ADDED. THE FAILURE MILEAGE WAS APPROXIMATELY 29,000. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.
TL* THE CONTACT OWNS A 2014 FORD ESCAPE. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 17V209000 (ENGINE AND ENGINE COOLING). THE PARTS TO DO THE REPAIR WERE UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. ELLSWORTH FORD (424 INDUSTRIAL ROAD, ELLSWORTH, WI) CONFIRMED THAT THE PARTS WERE NOT AVAILABLE FOR THE RECALL REMEDY. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE AND WAS NOT ABLE TO CONFIRM WHEN THE PARTS WERE TO BECOME AVAILABLE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.
THE CAR SUDDENLY STALLS OUT. HAS BEEN FIXED ONCE ALREADY BUT HAS HAPPENED NUMEROUS TIMES SINE THE REPAIR. WOULD HAPPEN PULLING OUT OF DRIVEWAY OR THROUGH PARKING LOT UNTIL THIS LAST TIME. I MERGED ONTO A MAJOR FREEWAY AND WAS UP TO 75-80MPH AND THE CAR STALLED OUT, ALMOST HIT BY 2 SEMIS TRYING TO AVOID RE ENDING ME ON THE FREEEWAY. *TT CONSUMER STATED NEVER HAD A BRAKE FAILURE. ISSUE WAS ENGINE STALL. UPDATED 9/4/18*JB
I BROKE DOWN ON THE HIGHWAY WITH SMOKE COMING OUT OF THE ENGINE COMPARTMENT. I HAD IT TOWED TO GO AUTOMOTIVE TO ENSURE IT WAS NOT BECAUSE OF A FAULTY OIL CHANGE (I HAD HAD AN OIL CHANGE 3 DAYS EARLIER). IT WAS DETERMINED THAT IT WAS NOT DUE TO ANY PART OF THE OIL CHANGE, BUT THAT IT WAS DUE TO A RECALL FORD RELEASED IN APRIL 2017. PARTS HAVE STILL NOT BEEN RECEIVED AT MY LOCAL DEALERSHIP FOR REPAIRS. THE AUTOMOTIVE SHOP DROVE THE CAR UP AND DOWN THE ROAD SEVERAL TIMES AND THOUGHT IT WAS SAFE TO DRIVE TO FORD (ABOUT 3 MILES AWAY) TO DISCUSS THE RECALL. MY MOM WAS TAKING THE CAR WHILE MY DAD FOLLOWED BEHIND HER. SHE ONLY DROVE CITY ROADS, NO HIGHWAYS. LESS THAN A QUARTER MILE FROM THE FORD LOT, THE CAR STARTED TO SMOKE LITTLE, LIGHT COLORED WISPS. WHEN MY MOM ARRIVED AT FORD AND PARKED IT BECAME HEAVIER (BUT STILL LIGHT COLORED) SMOKE, AND WHEN SHE WENT IN TO GET AN ASSOCIATE THEY GOT OUTSIDE AND IT WAS ON FIRE. IT TOOK THE FIRE DEPARTMENT TO PUT THE FLAMES OUT.
MY VEHICLE KEEPS STALLING AND DYING WHEN I AM DRIVING AT A SLOW SPEED (ROADWAY OR PARKING LOT ALIKE) , I REPLACED THE BATTERY TO MAKE SURE THAT WASN'T CAUSING IT AND IT STILL DOES IT. I STARTED TO RESEARCH THE ISSUE AND APPARENTLY THERE WAS A RECALL FOR THAT MODEL FOR THE WIRING HARNESS AND THE DESCRIPTION MATCHES MY ISSUE. I CALLED THE DEALERSHIP AND WAS TOLD THAT MY VEHICLE DOES NOT HAVE THE RECALL. I DID MORE RESEARCH AND THERE ARE NUMEROUS ACCOUNTS OF DEALERSHIPS STATING THIS IS NOT A RECALL AND SOME PEOPLE WERE ALMOST INJURED BECAUSE OF THIS. VEHICLES STOPPING WHILE DRIVING IS VERY DANGEROUS. THIS RECALL DEFINITELY NEEDS TO BE EXPANDED. THE CODE REPORTED FOR THIS IS TSP 13-12-12. PLEASE LOOK AT THESE LINKS: HTTP://WWW.FORDESCAPE.ORG/FORUM/ENGINE-TECHNICAL-DISCUSSION/22274-ENGINE-STALLING-CUTTING-OUT-WHILE-DRIVING.HTML HTTPS://JALOPNIK.COM/FORD-FOCUS-ST-FORUM-COMPLAINTS-RESULT-IN-WIRING-HARNES-1622529308 HTTP://WWW.CARPROBLEMZOO.COM/FORD/ESCAPE/WIRING-PROBLEMS.PHP
THE ELECTRONIC SCREEN IN THE INSTRUMENT PANEL HAS FAILED. FORD RECALLED THIS MODEL UNDER SAFETY RECALL NUMBER "15V406000". HOWEVER, THE RECALL MAKE DATE STOPPED ONE MONTH BEFORE MY CAR MAKE DATE. MY VEHICLE HAS A BLANK SCREEN BUT IS CURRENTLY NOT COVERED. THE SCREEN STOPPED WORKING IN JULY, 2017 WITH 53000 MILES ON THE CAR. I WAS GIVEN AN ESTIMATE OF $750.00 TO REPAIR.
FIRST THE WIRING HAD TO BE REPLACE, WEEK LATER CATALYIC CONVERTOR, WEEK LATER TRANSMISSION, CAR IS ONLY 4 YRS OLD
MY SON WAS DRIVING MY 2014 FORD ESCAPE ON THE STREET TO I-25 WHEN HE THOUGHT HE SMELLED SMOKE, THEN THE ENGINE FAILURE FLASHED ON THE SCREEN AND THE ENGINE TURNED ITSELF OFF. HE WAS ABLE TO MOVE THE VEHICLE TO A SAFE LOCATION THEN HE POPPED THE HOOD AND SAW FLAMES SO HE SHUT THE HOOD AND CALLED THE FIRE DEPARTMENT
1. SEAT BELT: DRIVER'S SEAT BELT UNEXPECTEDLY STOPPED WORKING AND WILL NOT CLICK OR LOCK INTO PLACE. THE SEAT BELT PRETENSIONERS TO NOT FUNCTION AS INTENDED WHEN NEEDED, INCREASE THE RISK OF OCCUPANT INJURY IN THE EVENT OF A CRASH. 2: ELECTRICAL SYSTEM: INSTRUMENT PANEL: BLANK DISPLAY, OR OFTEN TIMES INRESPONSIVE. IF THE INSTRUMENT CLUSTER IS INOPERATIVE, THE DRIVER OF MAY NOT BE WARNED OF SAFETY RELATED ISSUES SUCH AS LOW TIRE PRESSURES OR DISABLED AIR BAGS, INCREASING THE RISK OF PERSONAL INJURY OR A CRASH. 3.BODY: DOOR: THE BODY OF THE REAR DRIVERS SIDE DOOR IS OFTEN HARD TO CLOSE AND THE BODY OF THE DOOR OFTEN COMES OFF. A DOOR THAT OPENS UNEXPECTEDLY IN THE RESULT OF NOT BEING ABLE TO CLOSE, MAY RESULT IN AN UNRESTRAINED OCCUPANT FALLING FROM THE VEHICLE, INCREASING THE RISK OF INJURY.
SAFETY RECALL 16S30/NHTSA RECALL 16V-643 HAS NOT BEEN DONE BY THE MANUFACTURE AS OF NOV 2017. DEALERS SAY THE CAN NOT GET THE PARTS TO DO THE RECALL.
DRIVING DOWN THE INTERSTATE I RECEIVE A WARNING LIGHT "TRANSMISSION FAULT SERVICE NOW". I CONTACTED MT VIEW FORD AND WAS INFORMED THERE IS A WAIT ON TRANSMISSION WORK AND THE EARLIEST THEY COULD GET ME IN IS DECEMBER 20TH. BEING CONCERNED AND NOT WANTING TO WAIT A MONTH AND A HALF TO GET IT LOOKED AT. I CONTACTED A LOCAL TRANSMISSION SHOP THEY HOOKED MY VEHICLE UP AND RECEIVED (2) INTERNAL CODES 1721 & 1744. THE TRANSMISSION REQUIRES A COMPLETE REBUILD @ 83,000 MILES. I'VE READ OTHER CUSTOMERS HAVING THE SAME PROBLEM WITH THESE TRANSMISSIONS. PLEASE ISSUE A RECALL ON THE TRANSMISSIONS FOR THE 2014 FORD ESCAPE.
TL* THE CONTACT OWNS A 2014 FORD ESCAPE. WHILE DRIVING VARIOUS SPEEDS, THE LOW TIRE PRESSURE INDICATOR ILLUMINATED. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC WHERE IT WAS DIAGNOSED THAT THE TIRE NEEDED TO BE CHANGED; HOWEVER, THE LUG NUTS WERE UNABLE TO BE REMOVED. THE VEHICLE WAS TAKEN TO A LOCAL DEALER (HARRISONBURG FORD, 3155 S. MAIN STREET, HARRISONBURG, VA 22801) WHERE IT WAS DIAGNOSED THAT THE LUG NUTS SWELLED AND NEEDED TO BE REPLACED. THE VEHICLE WAS PARTIALLY REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE AND INFORMED THE CONTACT THAT NO PRIOR COMPLAINTS FOR THAT FAILURE EXISTED. THE FAILURE MILEAGE WAS APPROXIMATELY 69,000. *BF *TR
THE PUMP WITHIN THE TRANSMISSION WENT BAD AND THEREFOR THE ENTIRE TRANSMISSION NEEDS TO BE REPLACED
I'VE BEEN HAVING ISSUES WITH MY CAR STALLING OUT. IT BEGAN ON 11/10/17 WHEN I STARTED THE CAR. I DROVE ABOUT 500 FEET PULLING UP TO A STOP SIGN AND THE CAR STALLED OUT BUT ALL ELECTRICAL STAYED ON (I.E. RADIO). I TURNED THE CAR BACK ON AND IT DROVE FINE FOR A WHILE. THE SAME THING HAPPENED AGAIN LATER ON THE SAME DAY. THE FOLLOWING DAY IT HAPPENED IN THE SAME WAY AS I WAS PULLING OUT OF A PARKING LOT. I TURNED IT BACK ON AND IT DROVE WELL FOR A WHILE. LATER THAT EVENING IT HAPPENED AGAIN ALSO PULLING OUT OF A PARKING LOT. I DID NOT DRIVE THE CAR AGAIN TILL THE FOLLOWING MORNING. THE CAR DROVE WELL FOR 2 DAYS. UNTIL TODAY 11/15/17. IT TURNED ON IN THE MORNING. I GOT TO MY DESTINATION. PARKED THE CAR. CAME BACK ABOUT A HALF HOUR LATER AND I WAS PULLING OUT OF THE PARKING LOT ONLY DRIVING ABOUT 500 FEET WHEN THE CAR STALLED OUT AGAIN. I TURNED THE CAR BACK ON IT DROVE TO MY NEXT DESTINATION ABOUT 40 MINUTES AWAY. IT DID NOT FEEL AS IF IT WAS RUNNING AS SMOOTHLY AS USUAL. I'M AFRAID TO DRIVE MY CAR AS I LIVE IN A CITY AND TAKE HIGHWAYS EVERYWHERE. I WOULD HATE FOR MY CAR TO STALL OUT IN THE MIDDLE OF THE HIGHWAY AND CAUSE MYSELF AND OTHERS TO GET IMMENSELY HURT.
THE DISPLAY SCREEN WHICH SHOWS MILEAGE AND TIRE PRESSURE JUST RANDOMLY WENT OUT. IT WAS AS IF THERE WAS SOME SORT OF SHORT. THE SCREEN WOULD COME ON WITH LINES THROUGH IT AND TRY TO SHOW THE DISPLAY AND THEN COMPLETELY WHITED OUT. THIS WAS WHILE THE VEHICLE WAS PARKED. I WENT OUT TO START IT ONE DAY ON MY WAY TO WORK AND THERE WAS NOTHING VISIBLE.
I FIRST FAILED A STATE INSPECTION (9/14/17) DUE TO A SMALL EVAP LEAK. I FIRST WENT TO A LOCAL BUSINESS TO GET THAT AND AT THE SAME TIME, THE VEHICLE WOULD CUT OFF AS I WAS DRIVING. THE LOCAL BUSINESS CLAIMED TO HAVE FIXED THE EVAP LEAK (AFTER WAITING A WEEK FOR THE PART (10/13/17), BUT HAD NO IDEA ABOUT THE VEHICLE STALLING. I THEN TOOK THE VEHICLE TO A FORD DEALERSHIP (10/19/17), WHERE IT WAS FIRST TAKEN IN FOR A WEEK ONLY TO HAVE THE SAME REPAIR DONE WITH FORD TELLING ME THE FIRST REPAIR USED A FAULTY PART. DRIVING HOME (10/24/17), THE VEHICLE DID NOT STALL, BUT STILL SHOWED DRIVING ISSUES. THE VEHICLE THEN STALLED WHILE IN PARK IDLE. I RETURNED TO THE FORD DEALER (10/27/17) AND FOR ANOTHER WEEK, REPAIRS WERE MADE OR LOOKED UP BY A HELP LINE INDICATING THAT EVEN FORD WASN'T SURE OF THE PROBLEM. I GOT THE VEHICLE BACK AGAIN ANOTHER WEEK LATER (11/6/17) AND THE NEXT MORNING THE CHECK ENGINE LIGHT HAS COME BACK ON. THE VEHICLE HAS NOT STALLED, BUT IT HAS NOT RUN THE SAME SINCE SEPTEMBER. I DO NOT HAVE FULL CONFIDENCE IN THE VEHICLE, BUT CAN'T AFFORD TO KEEP PLAYING GUESS WHAT'S WRONG WITH FORD.
I WAS DRIVING ON THE HIGHWAY 1 1/2 MILES FROM MY HOME WHEN THE ENGINE CUT OUT. I WAS ABLE TO DRIFT TO THE SIDE OF THE HIGHWAY AND COME TO A STOP. I REMAINED IN THE CAR AND SMELLED BURNING. THERE WAS SMOKE COMING FROM THE ENGINE COMPARTMENT. AFTER A FEW MINUTES THE SMOKE STOPPED. THERE WERE NO TROUBLE/WARNING LIGHTS PRIOR TO THE ENGINE FAILURE. I ARRANGED TO BE TOWED TO OUR REGULAR MECHANIC. HE INFORMED ME THAT HE THOUGHT I SHOULD GET THE VEHICLE TO A FORD DEALERSHIP, AS THERE HAD BEEN A FIRE IN THE ENGINE COMPARTMENT AND THERE WAS A HIGH PROBABILITY THAT IT WAS RELATED TO A FORD RECALL 17S09. THE VEHICLE WAS TOWED TO A NEARBY FORD DEALERSHIP AND A DIAGNOSTIC WAS PERFORMED. THE SERVICE MANAGER ALSO SUSPECTED THAT IT WAS PART OF THE ISSUE ASSOCIATED WITH THE RECALL. HE OPENED A FORD "HOTLINE" CASE. A DAY OR SO LATER THE SERVICE MANAGER CALLED AND SAID THAT THEY DETERMINED THAT IT WAS NOT PART OF THE RECALL BECAUSE THE COOLANT SYSTEM HAD PASSED THEIR PRESSURE TEST AND THERE HAD NOT BEEN A COOLANT LEAK. HE ALSO DETERMINED THAT THERE WAS A CRACKED HEAD AND CRACKED MANIFOLD, AND THAT THE VEHICLE HAD LOST OIL THROUGH THE CRACKED HEAD. WHEN I INQUIRED AS TO WHY THE HEAD WOULD CRACK WHEN THE VEHICLE HAS REGULAR OIL CHANGES (THE MOST RECENT JUST 20 DAYS PRIOR) AND THE COOLANT SYSTEM WAS FULL HE DIDN'T HAVE AN ANSWER. AT THAT TIME HE SAID THE ENGINE WOULD COST CLOSE TO $5,000 TO REPAIR, BUT THAT HE COULDN'T GUARANTEE THAT IT WOULDN'T HAVE "OTHER ISSUES" RELATED TO THE DAMAGES IDENTIFIED. BECAUSE OF LIMITED SPACE HERE, I HAVE ATTACHED A FULL DESCRIPTION AS A PDF.
ON NOVEMBER 6, 2017, I ENTERED MY VEHICLE AFTER SHOPPING FOR GROCERIES AT A NEARBY MARKET AND AFTER LOADING THE CAR AND SECURING MY SAFETY BELT; I PLACED THE CAR INTO REVERSE. HOWEVER, WHEN I PRESSED ON THE GAS MY CAR LURCHED FORWARD, CAUSING ME TO ALMOST CRASH INTO THE CAR PARKED IN FRONT OF ME, I THEN HIT THE BRAKE AND PLACED THE VEHICLE INTO PARK. UPON SHIFTING BACK INTO PARK THE CAR WOULD NO LONGER SHIFT INTO ANY OTHER GEAR LEAVING ME STRANDED.
IN 3 DAYS MY CAR HAD DIED 6 TIMES. FIRST TIME I THOUGHT MAYBE I HAD LEFT SOMETHING ON AND DRAINED THE BATTERY. I HAD SOMEONE AT WORK JUMP ME, AND I WENT ON MY WAY. THE FOLLOWING 5 TIMES, I HAD TO REPEATEDLY PUSH THE START BUTTON WHILE TRYING TO PUSH DOWN ON THE BREAK. EVENTUALLY THE CAR STARTS BUT ALL OF MY ELECTRONICS GO CRAZY. I TOOK IT TO THE DEALERSHIP TODAY, DROVE 20 MILES TO GET THERE, TURNED THE CAR OFF, WHEN THEY TRIED TO MOVE IT, IT WOULDN'T START. I SHOWED THEM HOW YOU HAVE TO KEEP PUSHING THE BUTTON WHILE EVERYTHING ELECTRICAL GOES CRAZY. DEALERSHIP BLAMING THE BATTERY, BUT WHAT IS CAUSING THE BATTERY TO DRAIN SO FAST? MY CONCERN IS THAT ALL THE ELECTRONICS GO CRAZY AND IT DECIDES TO DIE WHENEVER IT WANTS. HOPE I AM NOT DRIVING WITH MY TWO SMALL CHILDREN!!!! BASED ON WHAT I AM READING ONLINE, I AM NOT THE ONLY PERSON HAVING THIS ISSUE!
INSTRUMENT PANEL CLUSTER IS INOPERATIVE. BLANK MULTIFUNCTIONAL DISPLAY. THERE HAS BEEN A RECALL PLACED FOR THIS ISSUE FOR SAFETY CONCERNS ON VEHICLES MANUFACTURED AT THE SAME PLANT BETWEEN MAY 19, 2014 TO FEBRUARY 6, 2015. THE NUMBER FOR THE RECALL IS 15C03. MY VEHICLE ISN'T INCLUDED. MY VEHICLE IS FROM THE SAME MANUFACTURING PLANT, BUT WITH THE DATE OF MARCH 2014. MY CAR HOWEVER DOES HAVE A RECALL OF THE COOLANT SYSTEM, POSSIBLE OVERHEATED WITH FIRE HAS BEEN REPORTED. I AM WAITING FOR PARTS. IF IT WERE TO OVERHEAT I WOULD HAVE NO WARNING WITH THE INSTRUMENT PANEL INOPERATIVE. ALSO WITH WEATHER CHANGING, I HAVE NO WARNING FOR PROPER TIRE INFLATION AND SEVERAL OTHER SAFETY CONCERNS. IF THE RECALL WAS PLACED BECAUSE A "SAFETY CONCERN" WAS RECOGNIZED, HOW CAN MY VEHICLE BE ELIMINATED IN THE RECALL. IT'S THE SAME SAFETY CONCERN.
IN 2016, I HAD THE COOLANT SYSTEM REPAIRED/REPLACED DUE TO A LEAK. THIS WAS PRIOR TO THE RECALL. AFTER RECALL NOTICE WAS SENT I ATTEMPTED TO HAVE IT ADDRESSED TWICE AND TOLD BOTH TIMES THE PARTS WERE NOT AVAILABLE. ON 10/26/17 I GOT A NOTICE THAT MY ENGINE WAS ABOUT TO OVERHEAT AND FOUND THAT THE COOLANT TANK WAS EMPTY. I MADE AN APPOINTMENT FOR 10/30/2017. ON 10/29/17 I FILLED THE COOLANT TANK BEFORE DRIVING TO CHURCH AND AFTER 15-20 MILES RECEIVED AN ENGINE FAIL NOTICE, SMOKE COMING OUT OF THE ENGINE AND CAR WOULD NOT RESTART. COOLANT TANK WAS ALREADY EMPTY. CAR WAS TOWED TO BERGLUND FORD IN BEDFORD, VIRGINIA. TODAY IS 11/3/2017, NO DIAGNOSIS MADE, NO IDEA WHAT THE CAUSE OF ENGINE FAILURE IS AND WE WERE TOLD BY THE SERVICE DEPARTMENT THAT THEY HAD NO KNOWLEDGE OF THE RECALL REPORTING THIS TYPE OF INCIDENT. MULTIPLE ATTEMPTS TO CONTACT FORD MOTOR HAS BEEN FRUITLESS BECAUSE THE DEALER IS NOT COMMUNICATING WITH THEM.
TL* THE CONTACT OWNS A 2014 FORD ESCAPE. WHILE DRIVING 60 MPH, SMOKE APPEARED UNDER THE HOOD. THE CONTACT PULLED OVER AND THE ENGINE COMPARTMENT BURST INTO FLAMES WITHOUT WARNING. THE FIRE DEPARTMENT EXTINGUISHED THE FIRE. A POLICE REPORT WAS NOT FILED. THERE WERE NO INJURIES. THE VEHICLE WAS TOWED TO A LOCAL DEALER (FLAMMER FORD, 3335 COMMERCIAL WAY, SPRING HILL, FL 34606). THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED. THE FAILURE MILEAGE WAS 55,000. THE CONSUMER STATED THE MANUFACTURER OFFERED 11,000 FOR THE VEHICLE. THE CONSUMER DECLINED. THE CONSUMER REQUESTED TO BE PROVIDED A VEHICLE OF THE SAME MAKE, MODEL, AND YEAR. *JS *LN *CN
ON FEBRUARY 2017 I BROUGHT A 2014 FORD ESCAPE AT ABOUT 59 K MILES AND NOW IT HAS ABOUT 70K MILES ON IT. I WAS TOTALLY CLUELESS AS TO HOW UNSAFE THIS CAR WAS AND ALL OF THE NUMEROUS COMPLAINTS/ISSUES THAT CONSUMERS ARE HAVING WITH THIS CAR. ON 09/22/2017, THIS CAR TOTALLY BROKE DOWN. THIS CAR IS A SAFETY HAZARD AS I ALMOST GOT INTO AN ACCIDENT AS THE CAR WITHOUT MADE A LOUD NOISE, AND WITHOUT ANY WARNING JUST STOPPED/SHUT DOWN IN TRAFFIC. NONE OF THE SAFETY INDICATOR ALERTS WORKED IN THIS CAR SO I WAS CLUELESS THAT THE CARD HAD ANY ISSUES. I ONLY OWNED THIS CAR FOR ABOUT 6 MONTHS AT THE TIME AND IT WAS CLEARLY OUT OF WARRANTY. I HAD THE CAR TOWED ONLY TO FIND OUT THAT IT IS THE TRANSMISSION, BAD BATTERY, ABS ISSUES AND POSSIBLY AN ALTERNATOR. I WAS ALSO ADVISED THAT IT WAS AN ELECTRICAL ISSUES AND POSSIBLE A RECALL THAT IS WHY NO WARNINGS LIGHTS CAME ON TO LET ME KNOW IT WAS A PROBLEM. I REACHED OUT TO FORD WHO BASICALLY SAID SORRY WE DON'T CARE HAVE A NICE DAY. THIS CAR IS NOT SAFE AND SHOULD BE TAKEN OFF OF THE MARKET UNTIL FORD CAN GET THIS IN ORDER. I REALLY HOPE SOMEONE LOOK INTO THIS MATTER BEFORE SOMEONE LOSE THEIR LIFE.
TL* THE CONTACT OWNS A 2014 FORD ESCAPE. WHILE DRIVING VARIOUS SPEEDS, THE TEMPERATURE GAUGE INDICATED THAT THE VEHICLE OVERHEATED. THE CONTACT COASTED THE VEHICLE TO THE SIDE OF THE ROAD AND TURNED THE ENGINE OFF FOR A COUPLE OF HOURS. THE VEHICLE WAS TOWED TO HEMBROOKE FORD (1900 HAMNER AVE, NORCO, CA 92860, PHONE NUMBER: (877) 384-5006) WHERE IT WAS DIAGNOSED THAT THERE WAS NO LEAK IN THE COOLING LINE. THE VEHICLE WAS NOT REPAIRED AND THE FAILURE RECURRED. THE VEHICLE WAS TAKEN BACK TO THE HEMBROOKE DEALER, BUT WAS NOT DIAGNOSED OR REPAIRED BECAUSE THE DEALER WANTED TO CHARGE FOR A SECOND DIAGNOSTIC FEE. THE VIN WAS INCLUDED IN NHTSA CAMPAIGN NUMBER: 17V209000 (ENGINE AND ENGINE COOLING). THE MANUFACTURER WAS CONTACTED AND DID NOT OFFER ASSISTANCE. THE APPROXIMATE FAILURE MILEAGE WAS 59,000.
MY DAUGHTER WAS DRIVING THE CAR ON A 2 LANE HIGHWAY, GOING STRAIGHT, AT HIGHWAY SPEED ( MY DAUGHTER GOTTEN ABOUT 3 MILES FROM HOME ) AND ENGINE FAULT LIGHT CAME ON, CAR SPUTTERED, SERVICE NOW LIGHT CAME ON AND IMMEDIATELY SMOKE STARTED TO COME INTO THE CAR. SHE PULLED OVER IMMEDIATELY AND RAN FROM CAR AND CALLED 911 THE CAR CAUGHT ON FIRE UNDER HOOD. THE FIRE WAS VERY LARGE AND TOTALED CAR. TIME FROM ENGINE FAULT LIGHT TO FIRE WAS APPROXIMATELY 30 SECONDS TO 45 SECONDS. THAT PART IS AN ESTIMATE. NOTIFIED FORD MOTOR CORP AND THEY GAVE ME A CLAIM NUMBER. CURRENTLY INSURANCE COMPANY HAS THE CAR BUT WILL PROBABLY MAKE A CLAIM TO FORD. IT WAS IN A COUPLE OF WEEKS BEFORE BECAUSE IT HAD THE SAME KIND OF SPUTTER. THEY ALSO WORKED ON 4 RECALLS AT THIS TIME. WHEN TALKING TO FMC, THE LADY STATED THAT FOR SOME REASON ONE RECALL IS STILL OPEN ALTHOUGH IT SHOWED THAT THE DEALERSHIP HAD DONE IT. SHE WASN'T SURE WHY THEY DIDN'T CLOSE IT.
MY ENGINE LIGHT COME ON I WENT TO THE AUTOZONE TO PUT IN THE MACHINE I AM HAVING PROBLEM WHIT THE TURBO. AND WHEN I LEAVE MY CAR DOOR OPEN TO CLEAN MY CAR MY ENGINE DIE COMPLETELY IT DOES THIS NUMERO TIME. I AM SINGLE MOM I WORK VERY HARD I PAY MY CAR NOTE ON TIME EVERY MONTH KNOW IS GETTING TO THE POINT THAT HOW I WILL FIX MY CAR I CANT EVEN AFFORD IT ALL I AM THINKING ABOUT THE CAR NOTE OR FIX THE CAR, PLEASE FORD HELP.
ENGINE COOLANT SENSOR RE-PROGRAM RECALL. THIS WAS CORRECTED OCTOBER 10, 2017 AT FORD DEALERSHIP IN BENSENVILLE, ILLINOIS. ALSO FOUR DOOR LATCHES WERE RECALL AND REPLACED AT SAME TIME.
PLEASE SEE ATTACHED PDF. IT IS THE LETTER I SENT TO FORD MOTOR COMPANY. MY COMPLAINT FOCUSES ON THE ENGINE OVERHEATING AND THE CONSTANT LOSS OF ENGINE COOLANT.
WAS DRIVING ON HIGHWAY APPROXIMATELY 65 MPH WHEN THE ENGINE FAULT CAME ON AND LOST POWER. PULLED TO SIDE OF ROAD AND BEGAN TO SEE SMOKE FROM ENGINE. FIRST THOUGHT WAS OVERHEATING OR SIMILAR. WITHIN MINUTES NOTICED FLAMES FROM UNDER HOOD NEAR WINDSHIELD. GOT OUT OF CAR AND WITHIN LESS THAN 5 MINUTES CAR WAS FULLY ENGULFED IN FLAMES. THIS WAS AN OBVIOUS ENGINE ISSUE AND NOT A MAINTAINANCE ISSUE. THIS WAS A FLEET VEHICLE PROPERLY MAINTAINED UNTIL I PURCHASED IT FROM THAT EMPLOYER 1 YEAR PRIOR.
RECALL 14S17 VEHICLE HAS HESITATED AND STALLED SEVERAL TIMES. IT HAS STALLED TWICE AFTER BEING PUT IN REVERSE. EVENTUALLY CAR STARTED. THERE HAVE ALSO BEEN SEVERAL INSTANCES WHILE DRIVING WHERE THE VEHICLE SEEMS TO SPUTTER AND HESITATE BUT WILL CONTINUE TO DRIVE. YESTERDAY IT STALLED AFTER BEING STOPPED AT A RED LIGHT. VEHICLE SUDDENLY LOST POWER AFTER ACCELERATION AND WOULD NOT RESTART. VEHICLE IS CURRENTLY AT MECHANIC'S SHOP AND MECHANIC IS REPORTING AN ERROR CODE OF "POWERTRAIN CONTROL MODULE FAIL". THIS VEHICLE IS NOT SAFE! THIS VEHICLE SHOULD BE REPAIRED UNDER RECALL 14S17 AS IT IS A DOCUMENTED ISSUE WITH 2014 FORD ESCAPE VEHICLES.
SCREEN ON DASH, IN FRONT OF STEERING WHEEL, IS JUST A BLANK LIGHT. I CAN NO LONGER SEE MY MILEAGE, DIRECTIONAL, COMPASS, ETC
MAR 27,2017 MANUFACTURER RECALL NUMBER: 17S09 NHTSA RECALL NUMBER: 17S09 RECALL STATUS: RECALL INCOMPLETE, REMEDY NOT YET AVAILABLE THIS CRITICAL SAFETY ISSUE SEEMS TO BE TAKING A LONG TIME TIME TO FIND AND IMPLEMENT A SOLUTION. I HAVE TO KEEP ADDING COOLANT AT LEAST ONCE A WEEK SINCE 08/26/2015. NO WATER IN THE OIL DURING RECOMMENDED OIL CHANGES. I WOULD LIKE TO BE DRIVING A SAFE VEHICLE NOT ONE THAT COULD POSSIBLY KILL ME. IS THIS SOMETHING THAT COULD BE COVERED UNDER THE LEMON LAW IN THE STATE OF TEXAS? I WOULD BE HAPPY TO SWAP IT FOR A DIFFERENT VEHICLE THAT DIDN'T HAVE THIS ISSUE. IF THE MANUFACTURER HAS FAILED OR IS UNABLE TO REMEDY THIS SAFETY RECALL FOR YOUR VEHICLE IN A TIMELY MANNER, PLEASE CONTACT THE NHTSA VEHICLE SAFETY HOTLINE AT: 1-888-327-4236 OR TTY: 1-800-424-9153 OR FILE AN ONLINE COMPLAINT WITH NHTSA. THIS IS WHY I AM FILING THIS COMPLAINT AS I FEEL FORD SHOULD HAVE A SOLUTION READY TO IMPLEMENT. BUT I HAVE AS YET NOT BEEN CONTACTED.
SPRING IN MECHANISM THAT LATCHES DRIVER SEAT BELT HAS FAILED AND THE ENTIRE MECHANISM IS FAILING STARTING AT APPROXIMATELY 60,000 MILES.
TL* THE CONTACT OWNS A 2014 FORD ESCAPE. WHILE THE VEHICLE WAS BEING SERVICED AT RUSS MILNE FORD (24777 HALL RD, MACOMB, MI 48042), THE DEALER NOTICED THAT THE LUG NUTS NEEDED TO BE REPLACED DUE TO THE MATERIAL EXPANDING, WHICH WOULD CAUSE EXTREME DIFFICULTY REMOVING THE WHEEL. THE VEHICLE WAS REPAIRED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE AND ADVISED THE CONTACT TO FILE A COMPLAINT WITH NHTSA. THE APPROXIMATE FAILURE MILEAGE WAS 54,000.
TL* THE CONTACT OWNS A 2014 FORD ESCAPE. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 16V643000 (LATCHES/LOCKS/LINKAGES); HOWEVER, THE PART TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE DEALER WAS CONTACTED (ANTELOPE VALLEY FORD, LANCASTER, CA, 888-483-0454) AND CONFIRMED THAT THE PARTS WERE NOT AVAILABLE FOR THE RECALL REMEDY. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE AND WAS NOT ABLE TO CONFIRM WHEN THE PARTS WERE TO BECOME AVAILABLE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.
TL* THE CONTACT OWNS A 2014 FORD ESCAPE. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 16V643000 (LATCHES/LOCKS/LINKAGES); HOWEVER, THE PARTS TO DO THE REPAIR WERE UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE DEALER (OWEN FORD INC, 402 BLUE STAR HWY, JARRATT, VA 23867) WAS CONTACTED AND CONFIRMED THAT THE PARTS WERE NOT AVAILABLE FOR THE RECALL REMEDY. THE MANUFACTURER WAS NOT CONTACTED. THE CONTACT HAD NOT EXPERIENCED A FAILURE. PARTS DISTRIBUTION DISCONNECT.
POWER STEERING ASSIST FAILURE. NUMEROUS TIMES IN THE LAST MONTH THE POWER STEERING DOES NOT ENGAGE RIGHT AWAY.TODAY 10/10/17 I RECEIVED A WARNING TO SERVICE POWER STEERING ASSIST.VERY COSTLY CANNOT AFFORD 1400 DOLLARS AT THIS TIME.FROM SOME RESEARCH FORD IS AWARE OF THIS PROBLEM.
DRIVING MY 2014 ESCAPE TO WORK I WAS ON A 35 MPH STREET, AN ALERT WARNING CAME ON TELLING ME THE ENGINE WAS HOT AND TO SAFELY STOP VEHICLE. MY TEMPERATURE GAUGE NEEDLE WAS AT THE HOT. I PULLED OVER AND IT SLOWLY WENT BACK DOWN ENOUGH WHERE I GOT TO MY DESTINATION A MILE AWAY. WHEN CHECKED, MY COOLANT OVERFLOW WAS COMPLETELY EMPTY. I HAD SOMEONE TAKE ME TO PURCHASE THE CORRECT COOLANT AND REPLACED IT BEFORE STARTING THE VEHICLE. WHEN I RETURNED HOME AND CHECKED THE LEVEL, THE COOLANT WAS AGAIN LOW. THE ENGINE WAS EXTREMELY HOT TO THE TOUCH, INCLUDING THE HANDLE TO LATCH OPEN THE HOOD. I REMEMBERED A RECALL ON MY VEHICLE, 17S09/ NHTSA RECALL 17V-209, AND WAS WAITING FOR THE SECOND RECALL LETTER WHEN THE PARTS WERE GOING TO BE AVAILABLE FOR REPAIRS. IT STATED IF THE VEHICLE LEAKED COOLANT OR BECAME HOT, IT COULD CAUSE POSSIBLE OIL LEAK AND CRACK IN THE CYLINDER HEAD, AND EVEN FIRE! I CALLED BRUCE TITUS FORD IN PORT ORCHARD WASHINGTON AND THE SERVICE GUY TOLD ME NOT TO DRIVE IT AND IT WAS TOWED TO THE SERVICE DEPARTMENT. THEY DID TESTS AND FOUND THAT THAT ALERT MESSAGE OF VEHICLE GETTING HOT, ETC SHOWED BUT THEY DID A PRESSURE TEST AND SO ON AND COULD NOT SEE WHERE THE COOLANT WAS GOING. THEY TOLD ME THERE WERE STILL NO PARTS AVAILABLE FOR THE, (ENHANCEMENT TO THE COOLANT PROBLEM), NOT THE FIX! APPARENTLY THE RECALL SAYS THE ENHANCEMENT PART IS A SENSOR WHICH TELLS ME THE COOLANT IS GETTING LOW. SO WITHOUT IT BEING FIXED, I WAS TOLD TO COME GET THE VEHICLE AND KEEP REFILLING AS NEEDED! I WAS TOLD THEY COULD REPLACE THE COOLANT OVERFLOW BOTTLE BUT IT WAS NOT ONLY ON BACK ORDER, BUT WOULD COST ME $400! COOLANT IS LEAKING AT WORK AND IN DRIVEWAYS AND A HAZARD TO MINE AND OTHERS PETS! I'VE SPENT $40 ON COOLANT SO FAR AND CANT KEEP DOING THIS! I SHOULD NOT HAVE TO. ONLY 52,000 MILES, MY ONLY TRANSPORTATION, AND I'M STILL PAYING OUT $458 PAYMENTS AND INSURANCE!
10/7/17 APPROX 6:30 PM WHILE ENTERING ON RAMP ONTO FRWAY AT APPROX 35 MPH, DRIVING DIST OF LESS THAN 1/2 TO 3/4 MILE FROM LAST PARKED STOP, INDICATOR DASH MEMO OF "ENGINE TEMP HIGH PULL OVER SAFELY", NO INDICATION ON ENGINE TEMPERATURE GAUGE AS IT REGISTERED BELOW MID MARK. PULLLED OVER ON FRWAY INTO CLOSED LANES, TURNED OFF ENGINE. TURNED ON AGAIN TO ADVANCE 10 FT OUT OF WAY OF ONRAMP VEHICLES, TEMP GAUGE INDICATED "H", TURNED OFF ENGINE. CALLED FOR TOW, TECH COULD NOT START ENG, BATTERY DEAD. TOWED HOME (LESS THAN 2-4 MILES), ENGINE OFF WITH TICKING SOUND THAT COULD BE HEARD ACROSS GRILL. TODAY, 10/8/17 THIS AM CHECKED COOLANT AND EMPTY. NO INDICATION OF ENG RUNNING "HOT" OR NO FLUID LOW INDICATOR LIGHT/WARNING. THERE WAS NEVER ANY WARNING LIGHTS, ETC TIME DRIVING FROM 9/27/17 THRU 10/7/17.. *ON 9/27/17 I HAD ROUTINE OIL CHANGE, FLUIDS CHECKS W/RECEIPT OF DEALER PERFORMING ALL WORK AND CHECKS PRIOR TO A TRIP OF APPROX 346 MI EA WAY, TRAVELED APPROX 20 ADDITIONAL MI FROM 10/3/17-10/7/17 AND THERE WAS NO INDICATION OVERHTING OF ENGINE AND I HAD TO EXPECT COOLANT WAS FULL, NOT LOW AS IT WAS SERVICED APPROX 9 DAYS PRIOR. *ON 9/27/17 I ALSO SPECIFICALLY ASKED SERVICE REP AND TECH IF FLUIDS WERE CHECKED BOTH STATED YES,OKAY, ALSO INDICATED ON SERVICE RECEIPT.THEY PERFORM A COMPLETE CHECK OF FLUIDS, HOSES, ETC. TO KNOW IF FORD ESCAPES, 2014 OR OTHERS, HAVE HAD COMPLAINTS REGARDING OVERHEATING W/O WARNINGS AND/OR IF THERE IS A POSSIBILITY OF THIS FORD ENGINE HAVING A RECORD OF THESE PROBLEMS AND COMPLAINTS W/DEALER WHO DOES ALL ROUTINE MAINT ON MY VEHICLE AND ANY COMPLAINTS R/T BELL FORD, PHX SERDEPT REGARDING SAME ISSUE? READ FORDESCAPE.ORG THERE HAS BEEN A RECALL FOR ENGINES CATCH FIRE DUE TO OVERHTING/COOLANT, #17S09 IS IT VALID? I WILL BE ARRANGING TOWING FROM MY HOME TO DEALERSHIP MY VEHICLE&PERFORMED LAST MAINT&OIL CHANGE ON 9 /27/17: BELL FORD, PHXAZ 85023
STARTED CAR AND DROVE TO WORK EVERYTHING WAS WORKING NORMAL. GOT IN CAR TO RETURN HOME FROM WORK ON THE SAME DAY. STARTED VEHICLE AND MY FORD TOUCH SCREEN WENT BLACK WITH NO WARNING. RADIO STOPPED WORKING AND ANY SOUND FROM BLUETOOTH PHONE CONNECTION NOT WORKING.SCREEN IS COMPLETELY BLACK AND OCCASIONALLY "SYNC" IN WHITE LETTERS WILL APPEAR, BUT NOTHING ELSE.
TL* THE CONTACT OWNS A 2014 FORD ESCAPE. WHILE DRIVING UNKNOWN SPEEDS, THE VEHICLE OVERHEATED AND STALLED WITHOUT WARNING. THE VEHICLE WAS TAKEN TO BOMMARITO FORD (675 DUNN RD, HAZELWOOD, MO 63042) WHERE IT WAS DIAGNOSED THAT THE PRESSURE TEST PASSED AND THE VEHICLE WAS FUNCTIONING PROPERLY. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER OPENED CASE NUMBER: 13094886, BUT DID NOT OFFER ANY FURTHER ASSISTANCE. THE VIN WAS UNKNOWN. THE FAILURE MILEAGE WAS 138,000. *LN CONSUMER THINKS THE SENSOR FOR COOLANT SYSTEM WENT OUT GWING FALSE READINGS SO THE COOLANT FAN DID NOT COME ON. UPDATED 7/25/18*JB
TL* THE CONTACT OWNS A 2014 FORD ESCAPE. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 17V209000 (ENGINE AND ENGINE COOLING); HOWEVER, THE PART NEEDED FOR THE REPAIR WAS NOT AVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE VEHICLE WAS TAKEN TO TASCA FORD (1300 PONTIAC AVE, CRANSTON, RI 02920, PHONE NUMBER: (401) 681-1300), BUT WAS NOT REPAIRED DUE TO LACK OF PARTS. THE MANUFACTURER WAS NOT CONTACTED. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE. UPDATED 12/13/2017 *LN CONSUMER STATED SHE WAS ADVISED PARTS NOT AVAILABLE UNTIL END OF YEAR 2017 UPDATED 7/24/18*JB *TR
RECALL 17S09 FOR ENGINE CYLINDER HEAD, POTENTIALLY LEADING TO CRACKS AND RESULTING IN OIL LEAKS. DEALERSHIP CYPRESS COAST FORD IN SEASIDE CA CONTINUES TO CLAIM THEY DO NOT HAVE THE PARTS TO RESOLVE THE RECALL. I CONSIDER THIS TO BE A HUGE SAFETY HAZARD AND SINCE I DRIVE MY CAR EVERYDAY I AM AT RISK BECAUSE THE DEALERSHIP HASN'T RESOLVED THE RECALL/ DEFECT.
TL* THE CONTACT OWNS A 2014 FORD ESCAPE. WHILE DRIVING APPROXIMATELY 10 MPH, THE REAR DRIVER'S SIDE DOOR OPENED AND THE CONTACT WAS EJECTED FROM THE VEHICLE AS THE DRIVER WAS MAKING A RIGHT TURN. THE CONTACT STATED THAT THE FAILURE OCCURRED WITHOUT WARNING. IN ADDITION, THE CONTACT WAS NOT WEARING A SEAT BELT AND SUSTAINED INJURIES TO THE LEFT FOREFINGER, BOTH LEGS, THE RIGHT CALF, THE RIGHT KNEE, AND SIGNIFICANT BRUISING AND PAIN TO THE BACK. MEDICAL ATTENTION WAS REQUIRED. A DEALER WAS NOT CONTACTED ABOUT THE FAILURE. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE VEHICLE WAS INCLUDED IN NHTSA CAMPAIGN NUMBER: 16V643000 (LATCHES/LOCKS/LINKAGES). THE FAILURE MILEAGE WAS 4,000.
A FAULT IN THE ELECTRIC POWER STEERING (EPS) SYSTEM RESULTED IN AN IMMEDIATE LOSS OF POWER STEERING ASSIST WITHOUT WARNING TO THE DRIVER. THIS UNEXPECTEDLY INCREASED THE STEERING EFFORT FORCE NECESSARY TO STEER THE VEHICLE AT LOWER VEHICLE SPEEDS, WHICH INCREASED THE RISK OF A CRASH CAUSING INJURY AND/OR DAMAGE TO PROPERTY.
WITH ABSOLUTELY NO NOTICE, CAR DASHBOARD WARNS ENGINE HAS HIGH TEMP AND TO PULL OVER SAFELY! I PULLED INTO THE NEAREST PARKING LOT AND POPPED THE HOOD TO FIND THE CAR WAS OVERHEATING! THE COOLANT RESERVOIR WAS EMPTY- AND I NOTICED A SLOW DRIP NEAR MY TIRE. THERE WAS A VERY MINIMAL AMOUNT OF SMOKE. I CALLED A FRIEND TO BRING COOLANT AND AFTER ALLOWING THE SYSTEM TO COOL DOWN, ADDED ENOUGH TO GET ME HOME. NOT EVEN THREE MILES AWAY, AND IT'S ALREADY EMPTY AGAIN. I CALLED FORD AND THEY SAID THERE IS A RECALL SPECIFIC TO THIS PROBLEM ON 2013'S BUT DOES NOT APPLY TO MY VEHICLE. THIS NEEDS TO BE EXPANDED ASAP BEFORE MORE FORDS OVERHEAT AND POTENTIALLY CATCH ON FIRE!! THERE ARE BARELY 35,000 MILES ON THE VEHICLE. I WAS DRIVING 35 AND UNDER ON CITY STREETS FOR NOT EVEN 15 MINUTES WHEN THIS HAPPENED.
BREAKING MAKES KNOCKING SOUND
REAR SHOCK ABSORBER DEFECTIVE, BUT FORD WON'T REPLACE UNDER EXTENDED WARRANTY, EVEN PREMIUM EXTENDED. DEALER REPLACED AT COST OF $556 PLUS CHARGED ANOTHER $100 TO ALIGN WHEELS. FORD WILL NOT TAKE CARE OF, DESPITE ISSUING TSB NO. 15-0194 INDICATING THAT SHOCK ABSORBERS MAY BE DEFECTIVE. FORD SAYS PART NOT COVERED, BUT THERE IS A SAFETY ISSUE DUE TO DEFECTIVE PART.
FUEL PUMP SENSOR NOT WORKING RIGHT. NOT LETTING ENOUGH AIR IN. MAKING THE CAR STALL WHEN IN DRIVE.
I AM AWARE OF A RECALL FOR MY CAR WHICH CAN RESULT IN AN ENGINE FIRE DUE TO A CRACKED HEAD. WHEN I CHECK FOR A RESOLUTION ALL I SEE IS THAT FORD HAS A PLAN TO CORRECT.. BUT THERE HAS BEEN NO ACTION TAKEN TO IMPLEMENT THE REPAIR.. WHEN DO THEY HAVE TO START ACTING ON THE RECALL?
108,000 MILES GOING DOWN EXPRESSWAY AT 75 MPH WHEN THE TRANSMISSION CATASTROPHICALLY FAILED AND HAD TO COAST ONTO THE SIDE OF THE EXPRESSWAY. COMPLETE TRANSMISSION AT JUST OVER 100,000 MILES ON A 2014 (ONLY 3 YEARS) OLD IS NOT ACCEPTABLE AND COULD CREATE UNSAFE DRIVING CONDITIONS. I WAS FORTUNATE TO BE ABLE TO COAST TO THE SHOULDER.
THE VEHICLE WAS IN MOTION BEING DRIVEN WHEN HEAVY RAIN BEGAN. THE WIPERS WOULD NOT TURN ON IN ANY LEVEL, MANUAL OR OTHERWISE. THIS CREATED AN EXTREAMLY DANGEROUS SITUATION WITH LITTLE TO NO VISIBILITY. THE DEALER DID NOT DISCLOSE THE PROBLEMS WITH THE 2014 FORD ESCAPE BCM BUT INDICATED WAS THE CAUSE. THEY HOWEVER DID NOT REPLACE IT, BUT DID CHARGE $450 FOR DIAGNOSIS ONLY. NO ACTUAL REPAIR WAS MADE. THIS VEHICLE SHOULD BE UNDER RECALL. IT IS AGAIN AFFECTING THE WIPER CONTROL INTERMITTENTLY.
I HAVE THE TITANIUM FORD ESCAPE AND MY SUNROOF IS LEAKING ALL OVER. I JUST FINANCED THE CAR 2 MONTHS AGO AND HAVE TAKEN IT TO TWO DIFFERENT PLACES AND THEY CANNOT FIND THE ISSUE. IT LEAKS SO MUCH THAT THAT WATER DRIPS ON ME WHEN IT RAINS. I HAVE SEEN MANY COMPLAINTS AND EVEN SOME THAT HAVE RECALLS BUT WHEN I CALLED FORD TODAY THEY STATED THAT MY PARTICULAR MODEL DOES NOT HAVE A RECALL. WHEN I GOOGLED IT MANY PEOPLE HAVE ALSO HAD THE SAME ISSUE AND EDMUNDS.COM STATES THAT OVER 2,000 CARS DO HAVE A RECALL FOR IT. THE SEAL ON THE SUNROOF IS NOT THE ISSUE BECAUSE IT HAS BEEN CHECKED. I DO NOT UNDERSTAND WHY ONLY SOME OF THE MODELS HAVE RECALLS AND SOME DO NOT IF WE ARE ALL HAVING THE SAME ISSUE.
VEHICLE COMMONLY OVERHEATS, LOSS OF COOLANT. OVERHEATING OCCURS WHEN TRAVELING UPHILL AT GREATER THAN 40 MPH WITH AIR CONDITIONING ON, OR IN ANY GEAR WHEN ENGINE SPEED IS HELD ABOVE 3500 RPM AND AIR CONDITIONING IS ON. COOLANT LOSS OCCURS AT ABOUT 20 OZ PER 1000 MILES DRIVEN
TL* THE CONTACT OWNS A 2014 FORD ESCAPE. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 17V209000 (ENGINE AND ENGINE COOLING); HOWEVER, THE PARTS TO DO THE REPAIR WERE UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE CONTACT CALLED SPANGLER MOTORS (LOCATED AT 5620 PA-405, MILTON, PA 17847 (570) 742-8725) AND WAS INFORMED THAT THE PARTS WERE NOT AVAILABLE FOR THE RECALL REMEDY. THE MANUFACTURER WAS NOTIFIED OF THE ISSUE AND WAS NOT ABLE TO CONFIRM WHEN THE PARTS WERE TO BECOME AVAILABLE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE. PARTS DISTRIBUTION DISCONNECT.
VEHICLE HAS STALLED WHILE IN MOTION ON NUMEROUS OCCASIONS, THIS HAS BEEN HAPPENING FOR OVER A YEAR. IF THE ENGINE IS TURNED OFF AND THEN TURNED BACK ON, IT WILL SOMETIMES RUN JUST FINE, OTHER TIMES IT WILL DRIVE FOR 5-10 MINUTES AND THEN DO THE SAME THING. IF IT SITS FOR A PERIOD OF TIME, IT WILL THEN DRIVE FINE. THE CHECK ENGINE LIGHT WILL OR WILL NOT COME ON WHEN IT DOES THIS. I HAVE HAD IT IN SEVERAL TIMES TO HAVE THIS CHECKED AND IT IS CURRENTLY IN THE SHOP HAVING THE THROTTLE BODY REPLACED TO THE TUNE OF ALMOST $900. ALL OF THESE INCIDENCES HAPPENED WHILE DRIVING ON A CITY STREET. PRIOR TO THE CAR ACTING UP, THE CAR HAD BEEN IN PARK IDLING FOR ABOUT 5 MINUTES. THE DATE LISTED BELOW IS THE MOST RECENT DATE THIS OCCURRED.
I WAS DRIVING ON A HIGHWAY WHEN AN ALERT APPEARED ON MY DASHBOARD: "ENGINE ERROR 1"--- AND, I NOTICED MY BATTERY LIGHT WAS ON. IMMEDIATELY, THE VEHICLE SLOWED, BUT I WAS ABLE TO EEK TO AN EXIT AND STOP ON THE SIDE OF THE FRONTAGE ROAD. I TURNED OFF THE VEHICLE. AS I CALLED FOR A TOW TRUCK, I NOTICED SMOKE SLOWLY WAFTING FROM BENEATH THE HOOD, NEAR THE WINDSHIELD...AND THEN I SPOTTED AN ORANGE FLAME. I QUICKLY EXITED THE VEHICLE AND CALLED 911. AFTER THE FIREMEN STOPPED THE FIRE, I SAW THE FRONT OF THE VEHICLE, ON THE DRIVER'S SIDE, HAD MELTED AWAY.
I BOUGHT THE VEHICLE BRAND NEW IN JULY 2013. IT WAS ONE OF THE FIRST 2014 ESCAPE MODELS MADE. AFTER A YEAR OF OWNING IT (2014), I TURNED THE VEHICLE ON ONE MORNING AND I RECEIVED AN ERROR MESSAGE STATING "ENGINE FAULT - SERVICE NOW". I PROCEEDED TO TURN THE CAR OFF, THEN BACK ON, AND THE MESSAGE WAS GONE. WHEN I TOOK IT IN TO THE DEALER FOR AN OIL CHANGE, I MENTIONED WHAT HAPPENED AND THEY SAID THEY COULDN'T DO ANYTHING UNLESS THE MESSAGE WAS STILL ON THERE. OVER THE NEXT COUPLE OF YEARS (2015-2016), I WOULD GET THE MESSAGE RANDOMLY, BUT IT WOULD GO AWAY AFTER I RESTARTED THE VEHICLE. THE DRIVING SEEMED TO BE THE SAME, SO IT DIDN'T CAUSE TOO MUCH CONCERN. IN THE LAST FEW MONTHS (2017), I HAVE NOTICED THE MESSAGE RETURNING "ENGINE FAULT - SERVICE NOW." WHEN I TOOK THE CAR IN FOR A RECALL, I MENTIONED THE ERROR AGAIN AND THEY WERE ABLE TO DETERMINE WHAT IT WAS - THEY NEEDED TO REPLACE THE WIRE SPLICE. WHAT CONCERNS ME IS THAT OTHER FORD ESCAPES HAVE BEEN RECALLED WITH THIS PROBLEM, AND I'VE BEEN DRIVING AROUND WITH A SAFETY ISSUE SINCE I PURCHASED IT IN 2013.
FORD MOTOR COMPANY ANNOUNCED A RECALL REGARDING LEAKING COOLANT, RESULTANT CRACKED CYLINDER HEADS, AND RESULTANT UNDERHOOD/VEHICLE FIRES, ON MARCH 27, 2017. THE MANUFACTURER'S AND NHTSA'S RECALL NUMBER IS 17S09. THIS IS A CRITICAL SAFETY ISSUE, AS VEHICLE FIRE'S ARE LIKELY TO RESULT IN INJURY AND OR DEATH. AS OF AUGUST 16, 2017, FORD HAS NOT MADE AVAILABLE ANY REMEDY WHATSOEVER FOR THIS ISSUE; FORD HAS FAILED TO TIMELY CORRECT THE PROBLEM. MOREOVER, FORD'S PROPOSED REMEDY, WHICH AGAIN IS NOT AVAILABLE 5 MONTHS AFTER ITS IDENTIFYING THE ISSUE, IS A COOLANT LEVEL SENSOR, WHICH DOES NOT ADDRESS AT ALL THE UNDERLYING ISSUE OF LEAKING COOLANT, AND THUS DOES NOTHING TO PREVENT THE RESULTANT VEHICLE/UNDERHOOD FIRES.
TL* THE CONTACT OWNS A 2014 FORD ESCAPE. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 16V643000 (LATCHES/LOCKS/LINKAGES); HOWEVER, THE PARTS TO DO THE REPAIR WERE UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. BUSS FORD LINCOLN (LOCATED AT 111 S. RT. 31, MCHENRY, IL) WAS CONTACTED AND CONFIRMED THAT THE PARTS WERE NOT AVAILABLE FOR THE RECALL REMEDY. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE AND INFORMED THE CONTACT THAT PARTS SHOULD BE AVAILABLE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. PARTS DISTRIBUTION DISCONNECT.
INSTRUMENT CLUSTER IS INOPERATIVE
TL* THE CONTACT OWNS A 2014 FORD ESCAPE. AFTER STARTING THE VEHICLE, A HIGH TEMPERATURE WARNING INDICATOR ILLUMINATED. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC WHO DIAGNOSED THAT THE COOLANT IN THE VEHICLE WAS LEAKING. THE INDEPENDENT MECHANIC ADDED COOLANT AND THE LIGHT TURNED OFF. WHILE DRIVING HOME, THE CONTACT NOTICED LOW COOLANT LEVEL IN THE VEHICLE. THE CONTACT SPOKE WITH PREMIER FORD (2120 US-45, COLUMBUS, MS 39705) WHO STATED THAT THE VIN WAS NOT INCLUDED IN NHTSA CAMPAIGN NUMBER: 17V209000 (ENGINE AND ENGINE COOLING), AND THE CONTACT WOULD NEED TO HAVE THE VEHICLE DIAGNOSED. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE AND CONFIRMED THAT THE VIN WAS NOT INCLUDED; HOWEVER, THEY WOULD MAKE A NOTE OF THE INCIDENT AND INFORM NHTSA. THE APPROXIMATE FAILURE MILEAGE WAS 50,100.
TL* THE CONTACT OWNS A 2014 FORD ESCAPE. WHILE DRIVING VARIOUS SPEEDS, THE ENGINE OVERHEATED. THE CONTACT STOPPED THE VEHICLE AND ADDED COOLANT AND OIL. THE CONTACT ALSO NOTICED SMOKE COMING FROM THE TAILPIPE OF THE VEHICLE. AUTONATION FORD TORRANCE IN TORRANCE, CALIFORNIA WAS MADE AWARE OF THE FAILURE AND STATED THAT THEY WOULD INSPECT THE VEHICLE FOR THE SOURCE OF THE FAILURE. THE MANUFACTURER WAS NOT MADE AWARE OF THE ISSUE. THE CONTACT RECEIVED NHTSA CAMPAIGN NUMBER: 17S09000 (ENGINE). THE FAILURE MILEAGE WAS APPROXIMATELY 112,000.
WHILE DRIVING ON A BUSY STREET THE CAR STALLED AND WOULD NOT TURN OVER TO RESTART. OTHER VEHICLES HAD TO SWERVE TO AVOID COLLISION WHILE IT STALLED AND PUSHED TO A SAFE LOCATION. ONCE TAKEN TO THE MECHANIC IT WAS IDENTIFIED AS THE FUEL PUMP BEING THE PROBLEM. EVEN THOUGH MY VIN NUMBER WAS NOT IDENTIFIED IN THE RECALL OF OTHER 2014 FORD ESCAPE IT SHOULD BE LOOKED INTO EXPANDING THE RECALL DUE TO THE POSSIBILITY OF DANGER TO PASSENGERS IN THE VEHICLES.
DELAY IN GETTING RECALL TAKEN CARE OF. NOTIFIED A YEAR AGO OF RECALL, FINALLY RECEIVED LETTER IN MAY THAT PARTS WERE AVAILABLE, SCHEDULED APPOINTMENT FOR 7/19/2017. DEALER CANCELED THE APPOINTMENT 2 DAYS BEFORE SAYING PARTS WERE NOT AVAILABLE. IT IS NOW 1 MONTH LATER AND THE DEALER HASN'T EVEN ORDERED THE PARTS.
MY 2014 FORD ESCAPE HAS A COOLANT LEAK. IT HAS OVERHEATED AT LEAST 3 TIME WITHOUT WARNING WHILE DRIVING ON THE HIGHWAY. AS A RESULT MY VEHICLE HAS SUSTAINED ENGINE DAMAGE. THERE IS A RECALL ASSOCIATED WITH THE COOLANT SYSTEM. I THINK FORD SHOULD REPLACE/ REPAIR THE ENGINE AT NO CHARGE. THEY DON'T AGREE.
VEHICLE SUDDENLY HESITATES AND STALLS WHILE DRIVING IT CREATING A SERIOUS SAFETY ISSUE.
TL* THE CONTACT OWNS A 2014 FORD ESCAPE. WHILE DRIVING LOW SPEEDS, THE POWER STEERING ASSIST FAULT WARNING INDICATOR ILLUMINATED AND THE POWER STEERING FAILED. THE CONTACT STATED THAT THE STEERING BECAME DIFFICULT TO OPERATE. THE VEHICLE WAS TOWED TO MULLINX FORD (LOCATED AT 7311 AIRPORT BLVD, MOBILE, AL 36608), BUT HAD NOT YET BEEN DIAGNOSED. THE MANUFACTURER WAS NOT CONTACTED. THE FAILURE MILEAGE WAS 17,334.
MY FORD ESCAPE HAS BEEN HAVING OVERHEATING ISSUES FOR MONTHS. WHEN TAKEN TO THE DEALER THEY CLAIMED TO HAVE FIXED IT ONLY TO HAVE MADE IT WORSE AS THE CAR COMPLETELY SHUTS DOWN DUE TO OVERHEATING. THERE IS A RECALL REGARDING THIS EXACT ISSUE AND THEIR REPAIR IS A SENSOR TO WARN OF LOW COOLANT. THAT'S RIDICULOUS!!! THE PROBLEM LIES WITH THE COOLANT LEAKING. WHERE IS THE ACTUAL FIX FOR THAT??? A WARNING LIGHT DOESN'T FIX THE MANUFACTURING ISSUE OF LEAKING COOLANT. A 3 YEAR OLD CAR SHOULDN'T HAVE LEAKING PROBLEMS!!! WHILE IN MOTION, THE OVERHEATING SENSORS TURN ON AND THE CAR SHUTS OFF MAKING FOR A VERY DANGEROUS SITUATION. FORD PRETENDED THEY HAD NO IDEA ABOUT AN OVERHEATING ISSUE AND CHARGED ME $800 TO FIX IT AND YET, IT ACTUALLY FIXED NOTHING!!! STILL OVERHEATING, AND I'M STILL OUT $800 AND NO RESOLUTION IN SIGHT.
TL* THE CONTACT OWNS A 2014 FORD ESCAPE. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 16V643000 (LATCHES/LOCKS/LINKAGES) HOWEVER, THE PARTS TO DO THE REPAIR WERE UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE SAYBROOK DEALER WAS CONTACTED AND CONFIRMED THAT THE PARTS WERE NOT AVAILABLE FOR THE RECALL REMEDY. THE MANUFACTURER WAS NOT MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. PARTS DISTRIBUTION DISCONNECT.
TL* THE CONTACT OWNS A 2014 FORD ESCAPE. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBERS: 16V643000 (LATCHES/LOCKS/LINKAGES) AND 17V209000 (ENGINE AND ENGINE COOLING). THE PARTS WERE NOT AVAILABLE WITHIN A REASONABLE TIME FRAME TO SCHEDULE THE RECALL REPAIR. THE DEALER (FRONTIER FORD, 12610 THOMPSON RD, ANACORTES, WA 98221, (360) 293-3105) DID NOT GIVE A SPECIFIC DATE FOR WHEN THE PART WOULD BECOME AVAILABLE. THE MANUFACTURER WAS CONTACTED AND COULD NOT PROVIDE AN ESTIMATED DATE FOR WHEN THE VEHICLE WOULD RECEIVE THE RECALL REPAIR. IN ADDITION, THE VEHICLE WAS ALSO INCLUDED IN A MANUFACTURER CAMPAIGN FOR THE "SYNC WITH MY FORD, MY LINCOLN" TOUCH CAMPAIGN, WHICH COVERED ACCESSORY PROTOCOL INTERFACE MODULE APIM. THE CONTACT WAS NOT EXPERIENCING A FAILURE AND WAS WAITING FOR A RESPONSE FROM THE MANUFACTURER CONCERNING THE TWO RECALLS AND THE SERVICE CAMPAIGN. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.
TL* THE CONTACT OWNS A 2014 FORD ESCAPE. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 17S090000 (ENGINE AND ENGINE COOLING); HOWEVER, THE PART FOR THE RECALL REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE CONTACT STATED THAT THE VEHICLE OVERHEATED ON DIFFERENT OCCASIONS. THE CONTACT TOOK THE VEHICLE TO THE LITHIA FORD DEALER WHERE IT WAS DIAGNOSED THAT THE COOLANT TANK AND THE SENSOR NEEDED TO BE REPLACED. THE COOLANT TANK WAS REPLACED; HOWEVER, THE RECALL REPAIR WAS NOT COMPLETED. THE MANUFACTURER INFORMED THE CONTACT THAT THE REMEDY WOULD NOT BE AVAILABLE AND THEY WERE NOT ABLE TO PROVIDE LOANER VEHICLES DUE TO NHTSA NOT AUTHORIZING THEM TO DO SO. THE APPROXIMATE FAILURE MILEAGE WAS 25,000. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.
TL* THE CONTACT OWNS A 2014 FORD ESCAPE. WHEN THE CONTACT STARTED THE VEHICLE, THE ENGINE FAULT INDICATOR ILLUMINATED. THE CONTACT TURNED OFF AND RESTARTED THE ENGINE AND THE VEHICLE RETURNED TO NORMAL. THE VEHICLE WAS TAKEN TO THE DEALER (TASCA AUTOMOTIVE GROUP LOCATED AT 1300 PONTIAC AVE, CRANSTON, RI 02920; (800) 788-2114) WHERE IT WAS DIAGNOSED THAT THE BOOST AND MAT SENSOR NEEDED TO BE REPLACED. IN ADDITION, THE ENGINE SPLICES ALSO NEEDED TO BE SERVICED. THE VEHICLE WAS REPAIRED. A MONTH LATER, ON JULY 6, 2017 WHILE DRIVING 25 MPH, THE ENGINE FAULT INDICATOR ILLUMINATED. THE CONTACT TURNED OFF AND RESTARTED THE ENGINE AND THE VEHICLE RETURNED TO NORMAL. THE VEHICLE WAS TAKEN TO THE DEALER AGAIN WHERE IT WAS DIAGNOSED THAT THE ENGINE SPLICES NEEDED TO BE SERVICED. THE VEHICLE WAS REPAIRED. THE MANUFACTURER WAS CONTACTED AT 800-241-3673 AND STATED THAT THE CONTACT NEEDED TO CALL NHTSA. THE APPROXIMATE FAILURE MILEAGE WAS 34,243.
WHILE THE VEHICLE WAS IN MOTION, IT STALLED ONCE WHILE I WAS PULLING IN TO A PARKING SPACE. MY FOOD WAS ON THE BRAKE AT THAT TIME. THERE WAS PLENTY OF GAS IN THE TANK. THERE WERE NO ALERT LIGHTS ON PRIOR TO STALLING. TODAY, WHILE DRIVING ON A CITY STREET, THE VEHICLE STALLED AS I HAD MY FOOT ON THE ACCELERATOR. AGAIN, THERE WAS PLENTY OF GASS IN THE VEHICLE. I WAS SAFELY ABLE TO PULL OVER. THE VEHICLE WAS ABLE TO START AGAIN WITHOUT DIFFICULTY AND NO PROBLEMS FOR THE REMAINDER OF THE DRIVE HOME.
MY 2014 FORD ESCAPE HAS BEEN RECALLED FOR THE ENGINE OVER HEATING. I HAVE HAD TO GET IT TOWED TWICE NOW BECAUSE IT CONTINUES TO OVER HEAT DUE TO A LACK OF COOLANT (IT DISAPPEARS FOR SOME REASON AND NO ONE KNOW WHERE IT GOES). I THEN HAVE TO GET A RENTAL CAR FOR THE WEEK OR HOWEVER LONG IT TAKES THEM TO FIX IT. FORD DOES NOT HAVE A PLAN TO FIX THE ISSUE INSTEAD THEY WILL INSTALL A SENSOR TO HELP MONITOR THE COOLANT LEVEL AND WARN ME BEFORE THE CAR OVERHEATS. THIS JUST TRANSFER THE BURDEN ONTO ME TO CONTINUOUSLY ADD COOLANT TO A NEW CAR THAT SHOULDN'T NEED IT HAD IT BEEN MADE CORRECTLY. AT THIS POINT I DON'T EVEN WANT THE CAR ANYMORE BECAUSE IT IS UNSAFE AND A HUGE INCONVENIENCE. THIS HAPPENS WHILE I AM DRIVING AND IT WARNS ME TO IMMEDIATELY PULL OVER.
TL* THE CONTACT OWNS A 2014 FORD ESCAPE. WHILE DRIVING VARIOUS SPEEDS OR ATTEMPTING TO ACCELERATE, THE VEHICLE JERKED WITHOUT WARNING AND FELT LIKE IT WOULD STALL. THE VEHICLE WAS NOT TAKEN TO A DEALER. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE CONTACT RECEIVED A RECALL NOTIFICATION FOR NHTSA CAMPAIGN NUMBER: 17V209000 (ENGINE AND ENGINE COOLING); HOWEVER, THE REMEDY PART NEEDED FOR THE REPAIR WAS NOT AVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE DEALER AND MANUFACTURER WERE NOT CONTACTED. THE APPROXIMATE FAILURE MILEAGE WAS 60,000. VIN TOOLS CONFIRMS PARTS NOT AVAILABLE.
MOUSE KILLED IN BETWEEN AC/HEAT FAN BLOWER & CABIN AIR FILTER ! 2ND TIME THIS HAS HAPPEN. 1ST.TIME GOT FIX UNDER WARRANTEE.NOW MY WARRANTEE IS UP (39000 MILES) CAR WAS MOVING 500FT. FROM HOME. TURNED AC ON ,BANG! BANG! TURN IT OFF/ I KNEW WHAT HAPPEN. THE 1ST. TIME THEY HAD TO REPLACE FAN BLOWER / IT VIBRATES LOUDER THAN OUR MOTOR ,NOWITS DOING IT AGAIN.I GOT THE BACK HALF OF MOUSE VACCUM OUT FROM THE CABIN COMPARTMENT. MY ? HOW ARE THEY GETTING IN THERE. I'LL SHOW YOU WHAT I FOUND AN EXPLAIN. IN THE ENGINE COMPARTMENT FORD DIDN'T PUT A SCREEN OVER BLOWER ENTRANCE,.SO I PUT ONE, I RUN MY FAN ON LOW.
ON EACH COLD START, IN PARK, HEAVY PUFF OF BLUE SMOKE EMITS FROM EXHAUST. VEHICLE HAS 66,000 MILES ON IT AND HAS BEEN REGULARLY AND PROFESSIONALLY MAINTAINED. DEALER SERVICE ADVISER STATES INTERNAL OIL LEAK ONTO ENGINE HEAD, LIKELY REQUIRING ENGINE REPLACEMENT. I WOULD LIKE NHTSA TO INVESTIGATE TO EXPAND MODELS WITHIN CURRENT CAMPAIGN NUMBER 17V209000 AND/OR RESEARCH ADDITIONAL ISSUE WITH LEAKS IN CERTAIN FORD ENGINES. I HAVE NOT RECEIVED NOTICE FROM FORD MOTOR COMPANY THAT MY VEHICLE WAS INCLUDED IN CAMPAIGN NUMBER 17V209000, AND A VIN SEARCH ON THE NHTSA SITE CONFIRMED THAT THE VEHICLE WAS NOT SUBJECT TO SUCH RECALL; HOWEVER, I BELIEVE IT IS LIKELY THAT MY VEHICLE IS IN THE SAME DANGER AS THOSE LISTED IN THE ABOVE-REFERENCED NHTSA RECALL EITHER FOR THE REASONS STATED IN THE RECALL OR ADDITIONAL REASONS. THANK YOU.
POWER STEERING GOES OUT WHEN YOU STEP ON THE ACELATOR TO MERGE INTO TRAFFIC AND THE VEHICLE ATTEMPTS TO STALL TAKING OFF FROM STOP SIGN. ALSO AT 14000 MILES I WAS TOLD ALL FOUR WHEELS NEEDED ALIGNMENT AND I DID NOT ASK THEM TO CHECK ALIGNMENT. I WAS TOLD I GET 30 PLUS MPG AND HAVE NOT BEEN ABLE TO GET OVER 24 MPG
TL* THE CONTACT OWNS A 2014 FORD ESCAPE. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 16V643000 (LATCHES/LOCKS/LINKAGES). THE PART TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. BILL CLOUGH FORD OF WINDSOR, NORTH CAROLINA WAS MADE AWARE OF THE RECALL AND STATED THAT THE PARTS WERE UNAVAILABLE. THE MANUFACTURER WAS NOT MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. PARTS DISTRIBUTION DISCONNECT.
TL* THE CONTACT OWNS A 2014 FORD ESCAPE. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 16V643000 (LATCHES/LOCKS/LINKAGES); HOWEVER, THE PARTS TO DO THE REPAIR WERE UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE DEALER (GIBBONS FORD LOCATED AT 704 MARTIN F. GIBBONS BLVD, DICKSON CITY, PA 18519; (570) 489-4747) WAS CONTACTED AND CONFIRMED THAT THE PARTS WERE NOT AVAILABLE FOR THE RECALL REMEDY. THE MANUFACTURER WAS NOT CONTACTED. THE CONTACT HAD NOT EXPERIENCED A FAILURE. PARTS DISTRIBUTION DISCONNECT. UPDATED 09/06/17*LJ *CN
SINCE SHORTLY AFTER PURCHASING THE VEHICLE IT BEGAN HAVING ISSUES WITH THE TRANSMISSION. THEY INCLUDED UNCONTROLLED ACCELERATION, DECELERATION, ROUGH SHIFTING, TRANSMISSION AND FLUID LEAKS. THE VEHICLE HAS BEEN IN THE SHOP MULTIPLE TIMES FROM 1 DAY TO OVER 90 DAYS AT A TIME. SEVERAL REPAIRS TOOK 5-7 WEEKS. INITIALLY THE FORD DEALERSHIP AND FORD MOTOR CO. COVERED THE REPAIRS AND PROVIDED A RENTAL CAR ON TWO OCCASIONS. THE ISSUE HAS NOT BEEN FULLY RESOLVED AS THE VEHICLE HAS BEEN IN THE FORD SHOP SINCE APRIL 1, 2017 WHILE IT WAS BEING DIAGNOSED AND I TRIED TO DISCUSS THE ISSUES WITH FORD SINCE THEY REFUSED TO COVER THE REPAIRS. FORD DENIED OUR CLAIM TO REPLACE THE VEHICLE WITH LESS THAN 25,000 MILES ON THE VEHICLE UNDER THE CALIFORNIA "LEMON LAW" STATUTES. THE ISSUES HAVE NEARLY CAUSED SEVERAL ACCIDENTS AND THE VEHICLE HAD TO BE TOWED TO THE SHOP AT ONE POINT AS I FELT IT WAS UNSAFE TO DRIVE. THE UNCONTROLLED ACCELERATION AND DECELERATION USUALLY TOOK PLACE AT FREEWAY SPEEDS OF 55-70 MPH. THE ROUGH SHIFTING WAS COMMONLY DURING A FIRST START OR WHEN APPROACHING OR PULLING AWAY FROM A STOP AT AN INTERSECTION. IT WOULD SHIFT ROUGH AT SPEEDS 20-35 ON RESIDENTIAL ROADWAYS. THE LEAKS WERE TYPICALLY DISCOVERED AFTER FREEWAY DRIVING. I HAVE NUMEROUS DOCUMENTS AND THE SYSTEM WOULD NOT ACCEPT THEM ALL SO I UPLOADED A FEW AS SAMPLES. THE VEHICLE HAS BEEN IN THE SHOP SINCE APRIL 1, 2017 SO I DO NOT HAVE THE DOCUMENTS SHOWING THE CURRENT ISSUES. FORD HAS BEEN DIFFICULT TO WORK WITH AND HAS REFUSED TO COVER ANY REPAIRS. FORD MOTOR COMPANY INFORMED ME THAT THEY "SELF REPORT" CLAIMS LIKE THIS TO NHTSA AND PROVIDE NHTSA WITH MY CONTACT INFORMATION. THEY ALSO TOLD ME MY ONLY OPTIONS WOULD BE TO FILE A LAWSUIT AGAINST FORD OR REPORT THE ISSUE TO NHTSA AS A SAFETY CONCERN. I BELIEVE THIS VEHICLE HAS AN INHERENT DEFECT THAT IS A SERIOUS SAFETY ISSUE.
WHILE MY DAUGHTER WAS DRIVING THE CAR LESS THAN 10 MINUTES FROM HOME AFTER JUST STARTING UP FOR THE MORNING IN JUNE 27, 2017 UNDER HOOD STARTED TO SMOKE, CAUGHT ON FIRE, AN EXPLOSION SOUND AND CAR BURNED UP . CAR HAD TO BE PUT OUT BY FIRE DEPARTMENT. TOTAL LOSS PER INSURANCE COMPANY . THIS CAR HAS A ENGINE FIRE RECALL AND I WAS TOLD RECALL WORK WAS DONE PRIOR TO SALE OF THE CAR TO ME BY FORD DEALER IN MAY 2017. HOWEVER I NOW FIND OUT THAT THE ACTUAL RECALL PART IS STILL NOT AVAILABLE FROM FORD AND THAT ONLY AN INSPECTION WAS DONE PRIOR TO SALE. NOT AN ACTUAL REPAIR. THE RECALL HAD TO DO WITH ENGINE FIRES ! MAYBE ALL THESE CARS NEED TO BE OF THE ROAD.
I HAVE AN ID# 10971972 THAT I GOT WHEN I CALLED NHTSA BACK IN APRIL, ALSO FILLED OUT A FORM & RETURNED TO WASHINGTON OFFICE IN JUNE THAT WAS MAILED TO ME BACK IN MAY - TOO MUCH TO EXPLAIN HERE, I WILL ATTACH A WORD DOC WITH DETAILED ISSUE INFO
MY CAR COMPLETELY SHUT OFF GOING G 60MPH IN THE FAST LANE ON THE HIGHWAY ENDANGERING ME AND MY 2 YOUNG KIDS IT WOULD NOT RESTART AFTER MANY ATTEMPTS, , MONTHS PRIOR I COMPLAINED TO DEALER THAT MY CAR WAS JERKING AND SOMETIMES FELT AS IT WASN'T GETTING FUEL. BUT THEY CONTINUE TO TELL ME NOTHING IS WRONG WITH MY CAR BUT SINCE IT SHUT OFF IT'S AT THE DEALERSHIP AND WAS TOLD THE FUEL PUMP MALFUNCTIONED. *TR
WHILE PULLING OUT INTO TRAFFIC ON JULY 3, 2017, MOVING AT 30 MPH, THE ENGINE SUDDENLY LOST ALL POWER AND THE TRANSMISSION DOWNSHIFTED CAUSING THE CAR TO QUICKLY DECELERATE NEARLY CAUSING A REAR END COLLISION. THE ENGINE WARNING LIGHT INDICATED AN ENGINE FAULT REQUIRING IMMEDIATE SERVICE. THE ENGINE CONTINUED RUNNING BUT WITH HARDLY ANY ACCELERATION THEN LOSS OF POWER AND BUCKING. I PULLED TO SHOULDER AND WAS ABLE TO LIMP HOME ABOUT A MILE WITH ENGINE RUNNING ERRATICALLY ALL THE WAY. CALLED AAA AND HAD VEHICLE TOWED TO HAMMONASSET FORD IN MADISON CT FOR SERVICE ON JULY 4 2017. AWAITING RESPONSE FROM THEM AT THIS TIME.
WHEN I HAVE AN OIL CHANGE, THE DEALER (2 OF THEM) NOTIFY ME THAT I HAVE A LEAK IN MY REAR SHOCK ABSORBERS. I HAVE REPLACED THE PASSENGER SIDE TWICE AND NOW THEY TELL ME MY DRIVERS SIDE IS LEAKING. THE VEHICLE JUST WENT OUT OF WARRANTY, BUT THERE IS A PROBLEM WITH THE REAR SHOCKS. I HAVE NEVER EXPERIENCE A REAR SHOCK LEAK AS LONG AS I HAVE OWNED A VEHICLE. NOW, BASICALLY, EVERY TIME I HAVE AN OIL CHANGE AND CHECK, THEY INFORM ME OF A LEAKAGE.
TL* THE CONTACT OWNED A 2014 FORD ESCAPE. WHILE DRIVING APPROXIMATELY 55 MPH, FLAMES ERUPTED UNDERNEATH THE VEHICLE AND UNDER THE HOOD. THE VEHICLE WAS COASTED TO THE SIDE OF THE ROAD. THE DRIVER NOTICED FLAMES COMING FROM UNDER THE HOOD AND FROM THE ENGINE COMPARTMENT. THE FRONT OF THE VEHICLE BURST INTO FLAMES. THE FIRE DEPARTMENT EXTINGUISHED THE FIRE. A POLICE REPORT WAS FILED. THE VEHICLE WAS DESTROYED AND TOWED TO WATERFORD TOWING LOT. THE VIN WAS INCLUDED IN NHTSA CAMPAIGN NUMBER: 17V209000 (ENGINE AND ENGINE COOLING). THE MANUFACTURER AND THE DEALER WERE NOT MADE AWARE OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 65,000. THE VIN WAS NOT AVAILABLE. *LN *TR
STEERING ASSIST FAILURE SERVICE REQUIRED WARNING SIGN CAME UP. STEERING WHEEL STOPPED WORKING BECAUSE REALLY TIGHT AND WOULDNT TURN AT ALL. VEHICLE WAS LUCKILY STATIONED WHEN DISCOVERING THE PROBLEM BUT PROBLEM CONTINUED TO OCCUR WHILE VEHICLE WAS IN MOTION AS WELL
I AM CONCERNED THAT THE DESIGN OF THE HEADREST IS NOT SAFE. I WAS IN AN ACCIDENT RECENTLY WHERE I WAS SIMPLY REAR ENDED. I HAVE A FAIRLY SERIOUS CONCUSSION THAT I HAVE HAD FOR NEARLY FOUR WEEKS. I BELIEVE THAT I GOT THE CONCUSSION BECAUSE MY HEAD HIT THE VISOR AND THEN THE BOTTOM EDGE, THAT JARTS OUT, ON THE HEAD REST.
AT THE END OF A 55 MILE TRIP THE "TRANSMISSION MALFUNCTION" INDICATOR LIGHT CAME ON. AFTER THE VEHICLE SAT FOR A FEW HOURS I STARTED IT UP AGAIN AND THE LIGHT HAS NOT COME BACK ON. THE VEHICLE ONLY HAS 32000 MILES AND I CAN'T GET FORD TO LOOK AT IT AND TELL ME IF IT IS ELECTRICAL OR TRANSMIISION OCCURED ON 7/7/14
"TAKATA RECALL"......I STOPPED BY 7-11 ATM TO GET SOME MONEY AND OTHER ITEMS...UPON RETURNING TO MY VEHICLE I NOTICED IT WOULD NOT START. THE DASHBOARD SAID IT WAS IN REVERSE EVEN THOUGH IT WAS IN PARK MODE. I SPEND APPROXIMATELY 3.5 HOURS ON THE PHONE WITH THE FORD MOTOR COMPANY TRYING TO GET SOME REAL HELP. AFTER NO SUCCESS, I WENT THRU THREE DIFFERENT CUSTOMER SERVICE REPS WHO WERE NOT KNOWLEDGEABLE ON HOW TO HANDLE A VEHICLE THAT WAS DISABLED, STUCK IN REVERSE AND WOULD NOT START. I ENDED UP CALLING AAA AND HAD IT TOWED TO MY OWN MECHANIC BECAUSE I CALLED THREE FORD DEALERSHIP STATED THAT IT WOULD BE AT LEAST 2-3 WEEKS BEFORE SOMEONE COULD CHECK OUT MY VEHICLE. IN ADDITION, THEY WERE NOT COOPERATIVE IN HELPING ME GET A RENTAL CAR EITHER AND STATED THEY WOULD NOT COVER THE COST OF RENTING A CAR. MY OWN MECHANIC WHO HAS SERVICED ALL MY VEHICLES AND THERE HAS NEVER BEEN AN ISSUE... ADVISED ME THAT THE BRAKE CABLE OR SOMETHING TO THAT EFFECT WAS BROKEN. I JUST DON'T UNDERSTAND HOW THAT IS POSSIBLE SINCE I JUST PURCHASED THE VEHICLE 10/2016. THIS IS THE SECOND TIME IN 9 MONTHS I'VE HAD ISSUES WITH FORD AND THEIR FAULTY PRODUCTS. APRIL 2017 FORD MOTORS SETTLED WITH ME OVER MY 2013 FORD FOCUS WHICH WAS IN AN OUT OF THE SHOP SINCE MARCH 2015. I'VE HAD TO GO THRU NUMEROUS AGENCIES TO GET ANY REAL HELP. I'VE SPOKEN WITH MY MECHANIC TODAY AND WAS GIVEN AN APPROX ESTIMATE OF $700 TO REPAIR AND MY CAR WON'T BE AVAILABLE UNTIL NEXT WEEK. IN ADDITION, IT'S COSTING $170 TO RENT A CAR TO GET BACK AND FORTH TO SCHOOL AND WORK UNTIL MONDAY. I AM LOOKING FOR FORD TO REIMBURSE ME FOR MY EXPENSES AND COST TO REPAIR MY VEHICLE. OR THE OTHER ALTERNATIVE IS TO BUY BACK THE VEHICLE. I WILL NEVER PURCHASE ANOTHER VEHICLE FROM FORD AGAIN.
INSTRUMENT PANEL FLICKERS AND GOES BLACK. WE ARE TOLD THIS IS THE SOFTWARE UPDATE WHICH IS PART OF A RECALL. HOWEVER, THE RECALL DOES NOT COVER THIS DATE OF MANUFACTURE.
MY 2014 FORD ESCAPE SUDDENLY HESITATES AND STALLS WHILE DRIVING IT, CAUSING A SERIOUS SAFETY ISSUE. MY ESCAPE HAS NEVER HAD ANY WORK PERFORMED ON IT BEYOND NEW TIRES AND OIL CHANGES SO THIS IS A MANUFACTURING DEFECT. I TOOK MY VEHICLE TO THE LOCAL FORD DEALERSHIP FOR SERVICE AND WAS INFORMED IT IS A PROBLEM WITH THE SPLICES IN THE WIRING HARNESS FOR THE MAP SENSOR. I WAS ALSO TOLD IT IS THE EXACT SAME PROBLEM AS FORD'S CURRENT RECALL NUMBER 14S17 FOR 2013-2014 FORD ESCAPES; HOWEVER MY VIN IS NOT COVERED BY THIS RECALL DUE TO ITS MANUFACTURING DATE. APPARENTLY ADDITIONAL VEHICLES NEED TO BE ADDED TO THIS RECALL OR A NEW RECALL NEEDS TO BE ISSUED AS THIS ISSUE CONTINUED ON MY FORD ESCAPE AND FORD HAS REFUSED TO FIX MY PROBLEM SINCE MY VEHICLE IS OUT OF WARRANTY DUE TO THE NUMBER OF MILES, EVEN THOUGH THIS IS CLEARLY A SAFETY ISSUE CAUSED BY A MANUFACTURING PROBLEM AND NOT A WEAR AND TEAR ISSUE. I WAS CHARGED $360.35 TO REPAIR MY VEHICLE.
TL* THE CONTACT'S HUSBAND OWNS A 2014 FORD ESCAPE. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 17V209000 (ENGINE AND ENGINE COOLING). THE PART FOR THE REMEDY WAS UNAVAILABLE. WHILE THE CONTACT'S HUSBAND WAS AT A STOP, THE CONTACT NOTICED THAT COOLANT LEAKED ONTO THE GROUND. UPON INSPECTION, THE CONTACT NOTICED THAT RADIATOR FLUID WAS LEAKING AND THE RESERVOIR COOLANT CAP WAS CRACKED. THE VEHICLE WAS NOT TAKEN TO A DEALER OR DIAGNOSED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 19,000. UPDATED 08/24/17*LJ *CN
TL* THE CONTACT OWNS A 2014 FORD ESCAPE. WHILE DRIVING APPROXIMATELY 45 MPH, THE CONTACT'S VEHICLE WAS INVOLVED IN A FRONT END COLLISION WITH ANOTHER VEHICLE BECAUSE THE BRAKE PEDAL FAILED TO FUNCTION. THE FAILURE OCCURRED WITHOUT WARNING. A POLICE REPORT WAS NOT FILED. THE VEHICLE WAS TOWED TO AN UNKNOWN DEALER, BUT THE CAUSE OF THE FAILURE COULD NOT BE DIAGNOSED. THE VEHICLE WAS NOT REPAIRED. THE VEHICLE STATUS HAD NOT YET BEEN DETERMINED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE DRIVER SUSTAINED MINOR BRUISES AND SCRAPES, WHICH DID NOT REQUIRE MEDICAL ATTENTION. THE FAILURE MILEAGE WAS APPROXIMATELY 27,000. UPDATED 06/23/17 *** CUSTOMER REQUEST IMMEDIATE DELETION OF COMPLAINT. *LJ *CN
TL* THE CONTACT OWNS A 2014 FORD ESCAPE. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBERS: 16V643000 (LATCHES/ LOCKS/LINKAGES) AND 17V209000 (ENGINE AND ENGINE COOLING); HOWEVER, THE PARTS FOR THE RECALL REPAIRS WERE UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIRS. THE MANUFACTURER WAS NOT MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. PARTS DISTRIBUTION DISCONNECT AND VIN TOOL CONFIRMS PARTS NOT AVAILABLE. UPDATED 07/13/17*LJ *CN
MY CAR HAD A RECALL IN SEPT 2016 AND I HAVEN'T BEEN ABLE TO GET IT FIXED YET. MY DEALERSHIP STILL HAS NO PARTS. SO WHAT AM I SUPPOSED TO DO.
MY CAR IS HAVING SAME EXACT ISSUES AS REPORTED IN RECALL #14S17 YET MY VIN IS NOT INCLUDED. MY VEHICLE IS CURRENTLY STILL IN GARAGE, GOING ON 2 WEEKS NOW, AND THEY JUST TOLD ME 6 OUR OF 7 PARTS ARE COVERED UNDER MY WARRANTY YET 1 PART, THE WIRING ASSEMBLY EC SENSOR IS NOT AND WILL BE $800 TO FIX. MY VEHICLE LITERALLY WOULD STALL WHILE DRIVING AND HAD SEVERE HESITATION AFTER I TURNED IT OFF AND BACK ON. HOW CAN MY VEHICLE IN THE SAME YEAR BE EXPERIENCING SAME ISSUES AS THE RECALL BUT NOT BE INCLUDED IN THE RECALL BECAUSE OF MY VIN # AND NOW I'M RESPONSIBLE FOR THE $800? WE WERE HEADED TO LITTLE WASHINGTON, PA AND THE WHOLE RIDE UP WAS A HESITATION EVERY ONCE IN A WHILE WHILE DRIVING DOWN THE ROAD. THEN AT ONE POINT THE CAR JUST STALLED WHILE DRIVING. TURNED OFF AND BACK ON AND AT A RED LIGHT INTERSECTION, HIT THE GAS TO GO AND WOULD NOT MOVE. TURNED OFF AND BACK ON AND TOOK AWHILE FOR THE CAR TO GO BUT THANKFULLY WE MADE IT HOME AND IMMEDIATELY CALLED FORD AND MADE APPT AT CLOSEST DEALER TO TAKE IT TO. 2 WEEKS LATER AND IT IS STILL THERE. THE JUST CALLED 3 DAYS AGO TO TELL BE ABOUT THE PARTS AND NOT COVERED. I THEN CALLED FORD BACK AND LEFT MY CELL PHONE # TO CONTACT ME BACK SINCE I WAS IN THE OFFICE THIS WEEK AND THEY CALLED AND LEFT A MESSAGE ON HOME PHONE EXPLAINING THAT PART WAS NOT COVERED UNDER WARRANTY. I AM NOT PLEASED AT ALL WITH THE DEALER FIRST OFF THAT TOOK SO LONG AND LACK OF COMMUNICATION OR FORD FOR JUST SAYING OH WELL SUCK IT UP AND PAY IT. I SEARCHED INTERNET AND SAW THIS RECALL THAT MATCHED MY CAR'S EXPERIENCES TO A "T".
FEBRUARY 2017, VEHICLE IN MOTION, 50 MPH & SUDDENLY ALARM/ENGINE LIGHT & TEMP GAUGE WENT CRAZY, VEHICLE STALLS OUT FROM OVERHEATING IN LEFT LANE OF 2 LN HWY. ABLE TO CRUISE TO SHOULDER. KNEW IT WAS AN ISSUE W/ RADIATOR OR COOLANT FROM THE SMELL & WARNING ON DASH. IN CLOSE PROXIMITY OF STORE WHERE FRIEND WORKS SO WAITED 45 MIN TO COOL& VEHICLE DID START. ABLE TO NURSE IT OVER TO THE PARKING LOT THAT WAS 5MIN AWAY, ENG LIGHT STAYED ON. TIME OF INCIDENT WAS 8:00 PM VIEWING ENGINE UNDER BETTER LIGHT,COOLANT WAS CRITICALLY LOW.PURCHASED COOLANT FROM STORE WHERE REFILLED RESERVOIR, WAITED UNTIL HE WAS OFF WORK, 9:20 PM, SO CAN FOLLOW ME HOME IN CASE I NEED MORE ASSISTANCE. ARRIVE AT MY HOME WITHOUT INCIDENT, ENGINE LIGHT ON. IN FOLLOWING DAYS, I MONITOR COOLANT FOR 2 WEEKS& FIGURE ITS AN ISOLATED INCIDENT. ENGINE LT REMAINS ON FOR 7 DAYS. AFTER 3WKS, NEED TO TOP OFF COOLANT AS IT DROPS UNDER FILL LINE. I PURCHASED THIS VEHICLE @19KMI & TIME OF INCIDENT HAD 35K MILES. FEELING IT IS A BIT UNUSUAL TO HAVE THESE ISSUES AT SUCH LOW MILEAGE BUT IM NO EXPERT,FIGURED SOMETHING THAT NEEDS TO BE MONITORED REG AS THE TEMP GAUGE READS NORMAL/NO ENGINE/WARNING LIGHT HAS BEEN ON SINCE. I RECEIVED IN APRIL-SAFETY RECALL17S09/17V-209. I READ THAT REPAIR NOT AVAILABLE UNTIL LATE 2017& I WILL BE NOTIFIED BY FORD WHEN TO SCHED.SERVICE APPT FOR COOLING SYS.UPGRADE. HAVE NOT RCVD ANY FURTHER NOTICE & HAVE HAD TO TOP OFF THE COOLANT ONCE AGAIN.LETTER STATES TO "MAINTAIN PROPER COOLANT LEVEL TO REDUCE RISK OF OVERHEATING THAT CAN LEAD TO A FIRE" AM I REDUCING RISK ONLY? NOT ELIMINATING THIS RISK? IDID SOME RESEARCH, LEADING ME TO THIS COMPLAINT. I'M FINANCING THIS VEHICLE FOR $380/MTH & VERY UNHAPPY WITH THIS SITUATION & AM NOT SURE OF MY OPTIONS IF THERE IS NO RESOLUTION YET. I DO NOT WANT TO BREAK DOWN IN TRAFFIC AGAIN IF THERE IS A RISK OF REPEATING THE INITIAL INCIDENT, OR WORSE.
TL* THE CONTACT OWNS A 2014 FORD ESCAPE. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 16V643000 (LATCHES/LOCKS/LINKAGES); HOWEVER, THE PART FOR THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE CONTACTED CALLED A LOCAL DEALER AT 800-700-0500 (BUCKEYE FORD LINCOLN AT 2343 W MICHIGAN ST, SIDNEY, OH 45365) WHERE IT WAS CONFIRMED THAT THE PARTS WERE NOT AVAILABLE FOR THE RECALL REMEDY. THE MANUFACTURER WAS NOT MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. PARTS DISTRIBUTION DISCONNECT.
"TAKATA RECALL" EVEN THOUGH I NO LONGER HAVE THE CAR, HAD THEM REPOSSESSED IT. I MADE VERY CLEAR WHEN BUYING I WANTED A CAR I WOULD HAVE NO PROBLEMS WITH. I HAH JUST FILLED MY TANK WITH GAS ON MY WAY TO SEE MY PAIN MED DOCTOR 80 MILES AWAY FUEL SYSTEM QUIT, AT STATION, THIS IS AN IN CLOSED SYSTEM NOT SUPPOSED TO GO OUT BECAUSE MY CAR WAS STILL IN SHOP I MISSED ANOTHER APPOINTMENT WITH THIS DR. WHICH RESULTED IN ME BEING PUT INTO WITHDRAWALS FROM MEDICATION, HAD I DRIVEN THERE ANY SYSTEM HAD GONE OUT I WOULD HAVE LOST CONTROL ON HIGHWAY 287 TOWARDS WICHITA FALLS TX WHICH IS EXTREMELY HEAVY TRAFFIC. TWO TIMES MY LIFE WAS PLACED IN DANGER BECAUSE OF A RECALL I WAS NOT INFORMED OF. NOW FORD WHAT'S ME TO PAY FOR WHAT THEY DIDN'T GET FROM AUCTION I'M NOT PAYING FOR A CAR THAT NEARLY GOT ME KILLED TWICE AND I DON'T THINK THEY SHOULD PUT THIS AGAINST MY CREDIT. I'M CONSIDERING SUING AS THEY COST ME MY DOCTOR, THROUGH ME INTO WITHDRAWALS WHICH AT THE TIME WAS LIFE THREATENING BECAUSE OF HEALTH, AND POSSIBLY LOSING CONTROL ON HIGHWAY AT 70 MILES WHICH COULD HAVE COST ME MY LIFE, NOW THERE IS ANOTHER RECALL ABOUT ENGINE FIRES. STATIONARY FAILURE WITH FAR REACHING CONSEQUENCES.
TL* THE CONTACT OWNS A 2014 FORD ESCAPE. THE CONTACT STATED THAT THE VEHICLE EXPERIENCED A COOLANT LEAK. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 17V209000(ENGINE AND ENGINE COOLING); HOWEVER, THE PARTS TO DO THE REPAIR WERE UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE DEALER CONFIRMED THAT THE PARTS WERE NOT AVAILABLE FOR THE RECALL REMEDY UNTIL OCTOBER. THE MANUFACTURER WAS NOT MADE AWARE OF THE ISSUE AND WAS NOT ABLE TO CONFIRM WHEN THE PARTS WOULD BE AVAILABLE. THE FAILURE MILEAGE WAS APPROXIMATELY 30,600. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.
ROUGHLY FOUR WEEKS AGO, I RECEIVED AN ALERT THAT MY CAR WAS OVERHEATING WHEN I WAS PARKED. I TOOK MY CAR IN TO FORD AND THEY TOLD ME THAT I NEED A NEW RESERVE BOTTLE AND CHARGED ME NEARLY $300. AT THIS POINT, THEY INSPECTED MY COOLANT SYSTEM AND TOPPED OFF MY COOLANT WHICH WAS LOW. TWO WEEKS LATER, I WAS GETTING ON THE FREEWAY AND I RECEIVED A SEVERE WARNING FOR OVER HEATING. MY CAR STARTED SHAKING AND AN ALARM WAS GOING OFF. I PULLED OFF THE FREEWAY TO OBSERVE THAT MY COOLANT BOTTLE WAS COMPLETELY EMPTY. I HAD MY CAR IN THE SHOP FOR NEARLY A WEEK BEFORE THEY DISCOVERED NOW THAT I NEED A NEW COOLANT BYPASS VALVE. I BELIEVE THAT FORD NEEDS TO EXPAND THEIR RECALL (17S09) TO INCLUDE THE ACTUAL ISSUE OF WHAT IS CAUSING THE LOCALIZED OVERHEATING, WHICH IS A LACK OF COOLANT FLOWING THROUGH THE ENGINE LEADING TO A CRACK IN THE CYLINDER HEAD. I HAVE TO SPEND NEARLY $900 TO FIX THIS PART ON A CAR BUILT IN 2014. FORD'S SOLUTION TO FIXING THE POSSIBLE CRACKED CYLINDER HEAD IS NOT TO ADDRESS THE ISSUE OF WHY THE COOLANT IS LEAKING, BUT TO INSTALL A SENSOR TO THEN MAKE OWNERS HAVE TO CONSTANTLY CHECK THEIR COOLANT SYSTEM. THIS IS NOT A FAIR SOLUTION TO THEIR PROBLEM. I DO NOT BELIEVE IT IS RIGHT TO MAKE OWNERS HAVE TO PAY FOR THE FAULTY COOLANT SYSTEM. THIS IS UNSAFE. MOST AVERAGE CONSUMERS ARE NOT MECHANICS AND WE SHOULD NOT BE SADDLED WITH HAVING TO CONSTANTLY MONITOR OUR COOLANT LEVELS BECAUSE FORD DEVELOPED A FAULTY COOLANT SYSTEM THAT COULD LEAD TO CYLINDER CRACKS THAT CAUSE ENGINE FIRES. I HAVE SPOKEN TO FORD CONSUMER RELATIONS AND THEY WERE NO HELP AT ALL. THEY COULD NOT EVEN EXPLAIN TO ME WHAT ITEMS THEY WOULD REIMBURSE FOR IN REGARD TO THIS RECALL. EVEN THOUGH THE RECALL LETTER STATES THEY WILL REIMBURSE FOR PREVIOUSLY PAID FOR COOLANT LEAK OR OVERHEATING REPAIR, THEY REFUSE TO ASSIST ME OR REIMBURSE ME FOR MY COOLANT AND OVERHEATING REPAIR. THIS IS NOT FAIR.
THE ENGINE OVERHEATING WARNING LIGHT CAME ON ABOUT TWO MILES DOWN THE ROAD WITH MODERATE DRIVING. PULLED OVER AND CHECKED THE COOLANT LEVEL AND IT IS LOW. ONE MONTH AGO, THE COOLANT LEVEL WAS CHECKED, IT WAS LOW AND IT WAS TOPPED OFF. THE COOLANT LEVEL SHOULD NOT GO DOWN IN ONE MONTH OF MODERATE DRIVING. ALSO, LOOKING UP INFO ON THE 2014 FORD ESCAPE, THERE IS A HISTORY OF COOLANT AND OVERHEATING ISSUES. THERE IS A DANGER OF FIRE OR THE ENGINE BLOCK CRACKING. FORD'S ANSWER WAS TO INSTALL A DETECTOR TO TELL CAR OWNER'S WHEN THE COOLANT LEVEL IS LOW. THIS IS UNACCEPTABLE. PLEASE DO SOMETHING.
TL* THE CONTACT OWNS A 2014 FORD ESCAPE. WHILE DRIVING VARIOUS SPEEDS, THE VEHICLE WOULD NOT ACCELERATE ABOVE 5 MPH AND THE RPMS MALFUNCTIONED BY INCREASING AND DECREASING RAPIDLY. THE CONTACT STATED THAT HEAVY WHITISH, BLUE SMOKE EMITTED FROM THE EXHAUST. THE CONTACT STATED THAT THE VEHICLE OVERHEATED ON FOUR OCCASIONS. IN ADDITION, THE CONTACT STATED THAT THERE WAS A RECALL INITIATED PER NHTSA CAMPAIGN NUMBER: 17V209000 (ENGINE AND ENGINE COOLING) FOR THE EXACT SAME FAILURE, BUT THE VIN WAS NOT INCLUDED. THE VEHICLE WAS REPAIRED, BUT THE FAILURE RECURRED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS 54,000.
TL* THE CONTACT OWNED A 2014 FORD ESCAPE. WHILE DRIVING 55 MPH, THE VEHICLE LOST POWER AND THE STEERING WHEEL SEIZED. THE CONTACT COASTED THE VEHICLE TO THE SIDE OF THE ROAD AND NOTICED SMOKE UNDER THE HOOD. THE VEHICLE BURST INTO FLAMES AND THE CHECK ENGINE AND BATTERY WARNING INDICATORS ILLUMINATED. THE FIRE DEPARTMENT EXTINGUISHED THE FIRE AND A FIRE REPORT WAS FILED. THE VEHICLE WAS TOWED TO A TOWING LOT AND WAS DESTROYED. THE MANUFACTURER ADVISED THE CONTACT TO CALL HER INSURANCE COMPANY AND DID NOT OFFER FURTHER ASSISTANCE. THE APPROXIMATE FAILURE MILEAGE WAS 25,000.
TRAVELING AT HIGHWAY SPEED, THE ENGINE LOST POWER. PULLED OVER TO THE SIDE OF THE ROAD AND DISCOVERED THAT THE AIR CLEANER WAS ON FIRE. THE FIRE HAD BEEN BURNING LONG ENOUGH FOR PLASTIC TO BE INGESTED INTO THE COMBUSTION CHAMBERS. THERE WAS NO SERIOUS INVESTIGATION UNDERTAKEN AND THE CAUSE OF THE FIRE REMAINS UNKNOWN. ADDITIONALLY, FORD MOTOR COMPANY REFUSED TO FIX THE ENGINE UNDER THE TERMS OF THEIR WARRANTY.
RECEIVED RECALL 17S09 ONE WEEK STATING LOSS OF COOLANT COULD CAUSE CYLINDER HEAD TO CRACK AND OIL TO LEAK OUT ONTO EXHAUST MANIFOLD AND CATCH FIRE. THE VERY NEXT WEEK WHILE DRIVING ON A COUNTRY ROAD MY ESCAPE CAUGHT FIRE WHILE DRIVING. I WAS LUCKY TO HAVE DRINKS IN THE CAR TO BE ABLE TO GET THE FIRE OUT BEFORE THE FIRE DEPARTMENT GOT THERE. TOWED VEHICLE TO FORD SHOP AND CONTACTED FORD CUSTOMER CARE KNOWING THAT THEY ARE AWARE OF THIS PROBLEM AND THEY WILL NOT ASSIST ME IN REPAIRING VEHICLE. THE RECALL BASICALLY ONLY STATES ADDING A LOW COOLANT SENSOR WHICH IN REALLY WILL NOT HELP BECAUSE IF IT BECOMES LOW ON COOLANT THE HEAD IS ALREADY CRACKED AND DAMAGE IS ALREADY DONE. FURTHER MORE FORD KNOWING THEY HAVE THIS PROBLEM DOESN'T EVEN HAVE PARTS AVAILABLE UNTIL AT THE EARLIEST FALL OF 2017 SO MORE PEOPLE WILL BE HAVING CAR FIRES AND MAY NOT BE AS LUCKY AS I WAS TO WRITE THIS REPORT.
TL* THE CONTACT OWNS A 2014 FORD ESCAPE. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 16V643000 (LATCHES/LOCKS/LINKAGES); HOWEVER, THE PART TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.
TL* THE CONTACT OWNED A 2014 FORD ESCAPE. WHILE DRIVING APPROXIMATELY 35 MPH, THE CONTACT DEPRESSED THE BRAKE PEDAL AND WAS REAR ENDED BY ANOTHER VEHICLE. AS A RESULT, THE CONTACT CRASHED INTO ANOTHER VEHICLE. THE DRIVER'S SEAT FELL BACKWARDS DUE TO THE IMPACT. AS A RESULT, THE CONTACT LOST CONTROL OF THE STEERING AND CRASHED INTO THE GUARDRAIL. THE AIR BAGS FAILED TO DEPLOY. IN ADDITION, THE KEY FAILED TO RELEASE FROM THE IGNITION SWITCH AND THE DOORS FAILED TO OPEN, WHICH PREVENTED THE CONTACT FROM EXITING THE VEHICLE. THE CONTACT SUSTAINED BACK AND CHEST INJURIES THAT REQUIRED MEDICAL ATTENTION. A POLICE REPORT WAS FILED. THE VEHICLE WAS DESTROYED AND TOWED TO A TOW LOT. THE VIN WAS INCLUDED IN NHTSA CAMPAIGN NUMBER: 16V643000 (LATCHES/LOCKS/LINKAGES). THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 50,000.
WHEN STARTING THE VEHICLE THE ABS WARNING LIGHT COMES ON AND DOES NOT GO OUT AS IT SHOULD. UPON PUTTING THE CAR IN GEAR AND MOVING FORWARD, THE SPEEDOMETER GOES OUT, TRIP COMPUTER GOES OUT, TRACTION CONTROL WARNING LIGHT COMES ON AND THEN HILL ASSIST WARNING LIGHT COMES ON. DEALER HAS BEEN UNABLE TO FIX THIS PROBLEM AND CAR IS UNSAFE TO DRIVE WITH FEAR OF BRAKES FAILING, NO SPEEDOMETER AND OTHER WARNING LIGHTS COMING ON.
AS I WAS BACKING OUT OF A PARKING SPOT, VEHICLE BECAME STUCK IN REVERSE. SHIFT ARM WAS STUCK IN REVERSE AND COULD NOT BE MOVED. MY FOOT HAD TO REMAIN PRESSED DOWN ON BRAKE PEDAL TO PREVENT VEHICLE FROM MOVING FARTHER BACKWARD AND HITTING NEARBY PARKED VEHICLES. VEHICLE WAS TURNED OFF TO PREVENT FURTHER BACKWARD MOVEMENT, WHICH LEFT VEHICLE BLOCKING ONCOMING VEHICLES MOVING THROUGH LOT. VEHICLE WAS TOWED TO DEALER. DEALER DIAGNOSED PROBLEM AS A LOOSE SHIFTER ARM BOLT. BOLT WAS TIGHTENED.
BOUGHT 2014 FORD ESCAPE THE INSTRUMENT PANEL FAILED TO NOTIFY ME WHEN ALL FOUR OF MY TIRES WERE NOT INFLATED AT PROPER TIER PRESSURE CAUSING THE CAR NOT TO DRIVE CORRECTLY ON ROAD CAUSING ME TO SLIDE OFF ROAD DROVE CAR HOME SINCE WAS ONLY 2 MILES FROM HOUSE HUSBAND AND STEP SON CAME OUT TOLD THEM WHAT HAPPENED THEY BOTH CHECKED ALL 4 TIRES SAID EVERYONE WAS UNDER INFLATED WHICH WAS THE CAUSE OF CAR NOT DRIVING PROPERLY HUSBAND ASK IF THE PANEL TOLD ME AND I SAID NO THEY PUT AIR IN ALL 4 TIRES .TAKING CAR TO FORD DEALER TO HAVE THEM CHECK IT OUT WHILE FIXING 2 OTHER RECALLS.
TL* THE CONTACT OWNS A 2014 FORD ESCAPE. THE CONTACT RECEIVED A RECALL NOTIFICATION FOR NHTSA CAMPAIGN NUMBER: 16V643000 (LATCHES/LOCKS/LINKAGES); HOWEVER, THE PART TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE DEALER CONFIRMED THAT THE PARTS WERE NOT AVAILABLE. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE. UPDATED 06/21/17*LJ *AS THE CONSUMER STATED THE RECALL REPAIR WAS COMPLETED. *JS
TL* THE CONTACT OWNS A 2014 FORD ESCAPE. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBERS: 16V643000 (LATCHES/LOCKS/LINKAGES) AND 17V209000 (ENGINE AND ENGINE COOLING). THE PARTS TO DO THE REPAIR WERE UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIRS. THE DEALER STATED THAT THE PARTS WERE NOT AVAILABLE FOR THE RECALL REMEDY. THE MANUFACTURER WAS NOT MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE. UPDATED 06/21/17*LJ UPDATED 10/19/2017*JS
TL* THE CONTACT OWNS A 2014 FORD ESCAPE. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBERS: 17V209000 (ENGINE) AND 16V643000 (LATCHES/LOCKS/LINKAGES:DOORS:LATCH). THE PARTS TO DO THE REPAIR WERE UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER STATED THAT PARTS WOULD NOT BE AVAILABLE FOR NHTSA CAMPAIGN NUMBER: 17V209000 UNTIL OCTOBER. THE CONTACT WAS PLACED ON A WAITING LIST FOR NHTSA CAMPAIGN NUMBER 16V643000. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.
TAKATA RECALL. PURCHASED SEPT 2013. REAR ENDED TWICE WITHIN THE FIRST MONTH OF OWNERSHIP. AIRBAGS DID NOT DEPLOY EITHER TIME. BLEAKLEY FORD REPAIRED BOTH TIMES. 2015 GOT RECALL NOTICE FOR 'AIRBAGS'. ASKED SERVICE PERSON WHAT WAS WRONG WITH THE AIRBAGS. SHE SAID 'THEY HAD TO BE TURNED ON". THIS MEANS, THEY WERE TURNED OFF WHEN THE CAR LEFT THE FACTORY, AND WHEN I WAS REAR ENDED BOTH TIMES. THIS INDICATED THAT FORD KNEW THE AIRBAGS WERE DANGEROUS, AND WAS TURNING THEM OFF IN THE FACTORY. I FOUND MY VEHICLE ON ONE TAKATA LIST, SO I KNOW IT HAS THEM. I HAVE REQUESTED SEVERAL TIME TO HAVE MY AIRBAGS REPLACED, BUT THEY JUST BRUSH ME OFF. I'M VERY NERVOUS NOT KNOWING IF THEY ARE GOING TO EXPLODE WHILE I'M DRIVING. I LIVE IN THE SOUTH WHERE IT IS HOT AND HUMID. I UNDERSTAND THESE ARE EXACTLY THE CONDITIONS THAT CAUSE THE PRESSURIZED GAS CONTAINER TO EXPLODE, SENDING SHRAPNEL INTO THE PASSENGERS AND DRIVER. I FEEL FORD SHOULD BE PROSECUTED FOR PREMEDITATED ENDANGERMENT OF MILLIONS OF CUSTOMERS. 1ST MVA: BRAKING WHEN REAR ENDED. 2ND MVA: SITTING STILL @ RED LIGHT WHEN STRUCK FROM BEHIND. BOTH SPEEDS CALCULATED @ 45 MPH.
I PURCHASED THIS VEHICLE NEW AND NOTICED THE BAD SMELL/FUMES 5 MONTHS LATER DURING A ROAD TRIP. I THOUGHT THE SMELL WAS DUE TO NEW VEHICLE. I ONLY NOTICE THE SMELL DURING HARD ACCELERATION, ESPECIALLY WHEN PASSING ON AND ENTERING MAJOR HIGHWAYS, A STRONG SMELL COMES THROUGH THE VENTS AND UNDER THE STEERING COLUMN. THE SMELL IS LIKE BURNT PLASTIC OR RUBBER. IT GIVES ME A HEADACHE AT TIMES. I'VE TAKEN IT TO THE DEALER ON SEVERAL OCCASIONS; FIRST IT WAS THOUGHT TO BE THE CABIN FILTER NEEDED CHANGING AFTER 10 MONTHS OF BUYING THE SUV NEW, THEN IT WAS THOUGHT TO BE CLOGGED AIR VENTS WHICH WAS FALSE, THEN IT WAS THE AIR FRESHENER THAT CAUSED IT TO SMELL WHICH I REMOVED, AND RECENTLY I TOOK IT TO THE DEALER TWICE AND THEY HAD NO IDEA WHERE THE SMELL WAS COMING FROM, EVEN THOUGH THE SERVICE ADVISER AND MECHANIC WITNESS THE SMELL/FUME. I CHECKED SEVERAL WEB SITES AND DISCOVERED OTHER OWNERS OF 2014 FORD ESCAPE ARE EXPERIENCING THE SAME PROBLEM. I DRIVE WITH THE WINDOW CRACKED BECAUSE I'M CONCERNED ABOUT MY HEALTH AND MY FAMILY. THIS IS A VERY SERIOUS ISSUE.
I JUST BOUGHT THE CAR IN MARCH 2017 AND WE TOOK IT ON A TRIP TO THE BEACH. ALMOST THERE THE CAR STARTED JUMPING INTO GEAR WHEN WE TOOK OFF AT THE RED LIGHT. THEY STARTED GETTING CLOSER AND MORE HARDER AT EACH STOP SO WE STOPPED AT A STORE TO CHECK IT.THERES NO DIP STICK TO CHECK THE TRANY WITH SO WE THOUGHT IT MIGHT OF GOT HOT EVEN THOUGH WE STOPPED OFTEN. IT SEEMED TO HELP THEN IT STARTED DOING IT AGAIN AFTER SOME TIME.WE HAD ALREADY PAID FOR THE HOTEL SO WE WENT ON AND STAYED WITH OUT GOING MANY PLACES FOR FEAR OF NOT GETTING BACK HOME.ON THE WAY HOME IT STILL DID THE SAME BUT NOT ON THE INTERSTATE.SEEMS IT ONLY DID IT AT STOPS AND STARTS IN TOWNS AT LIGHTS AND STOP SIGNS. THE FORD COMPANY HAS HAD MY CAR IN THE SHOP SINCE I GOT BACK HOME AND IVE MADE THE FIRST PAYMENT WITH 2 WEEKS DRIVING OUT OF IT.THEY SAY IT NEEDS A NEW TRANSMISSION, BUT BY THE CAR FAX PAPER IT WAS JUST REPLACED A MONTH AGO . ITS GONNA BE ANOTHER MONTH BEFORE I GET IT BACK, BECAUSE THEY HAVE TO ORDER IT. JUST HOPE I DON'T HAVE TO GO THROUGH THIS ANY MORE. LOVE THE LITTLE SUV, JUST HATE ALL THIS TROUBLE I'M HAVING OUT OF IT
TL* THE CONTACT OWNS A 2014 FORD ESCAPE. WHILE THE CONTACT WAS FILLING THE RESERVES, THE ANTI-FREEZE LEAKED OUT. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC WHO DIAGNOSED THAT THE WATER PUMP NEEDED TO BE REPLACED. THE VEHICLE WAS REPAIRED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS 60,000. UPDATED 06/01/17*LJ *CN
TL* THE CONTACT OWNS A 2014 FORD ESCAPE. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 16V643000(LATCHES/LOCKS/LINKAGES); HOWEVER, THE PART FOR THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE CONTACT HAD NOT EXPERIENCED A FAILURE. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE. PARTS DISTRIBUTION DISCONNECT. THE VIN WAS NOT AVAILABLE.
TL* THE CONTACT OWNS A 2014 FORD ESCAPE EQUIPPED WITH CONTINENTAL CONTI PRO CONTACT TIRES, SIZE: 235/55/R17 99 H. WHILE DRIVING 40 MPH, THE CONTACT FELT A VIBRATION AND STATED THAT THE TIRES WOULD SKID WHILE ACCELERATING FROM A STOP. THE FRONT PASSENGER AND BOTH REAR TIRES LOST PRESSURE. IN ADDITION, THE TREAD SEPARATED IN CHUNKS FROM THE FRONT PASSENGER AND BOTH REAR TIRES. THE CONTACT ALSO STATED THAT THE TIRES DID NOT GRIP THE ROAD AND WOULD SLIP WHEN MAKING TURNS. THE DEALER DIAGNOSED THAT THE TIRES NEEDED TO BE REPLACED. THE TIRES WERE NOT REPLACED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURES. THE APPROXIMATE VEHICLE FAILURE MILEAGE WAS 35,288 AND THE TIRE FAILURE MILEAGE WAS 15,748.
TL* THE CONTACT OWNS A 2014 FORD ESCAPE. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 16V643000(LATCHES/LOCKS/LINKAGES); HOWEVER, THE PARTS TO DO THE REPAIR WERE UNAVAILABLE. THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS NOT NOTIFIED OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. PARTS DISTRIBUTION DISCONNECT.
TL* THE CONTACT OWNS A 2014 FORD ESCAPE. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 16V643000 (LATCHES/LOCKS/LINKAGES); HOWEVER, THE PART FOR THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE CONTACT HAD NOT EXPERIENCED A FAILURE. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE. PARTS DISTRIBUTION DISCONNECT.
I BOUGHT THIS CAR BRAND NEW , WITHIN THE FIRST 600 MILES I TOOK A TRIP TO NORTHERN MICHIGAN ( ABOUT 200 MI. ) AND THE TRANSMISSION " BANGED " INTO 6TH GEAR EVERY TIME IT DOWN SHIFTED TO 5TH GOING UP ANY GRADE AND SHIFTED BACK TO 6TH, OTHER TIMES WHEN I GO TO PULL OUT OF SOMEWHERE IT WILL ACT LIKE ITS LOOKING FOR A GEAR BEFORE I BARELY START MOVING , HAD IT BACK TO FORD A NUMBER OF TIMES , THEY SAY ITS FINE ... NOW HAS 46000 ON IT , STILL DOES IT , HAVE CALLED AND SENT REGISTERED LETTERS TO FORD , THEY SAY BUY EXTENDED WARRANTY AND WORK WITH THE DEALER (LOL ).. THEY JUST CLAIM THEY CHECK IT AND EVEN ASK IF I THOUGHT ABOUT TRADING IT IN ... YA RIGHT....WHAT I WOULD LIKE IS FOR THEM TO FIX IT. SOMETIMES WHEN I BACK OUT OF A PARKING SPOT AND PUT IT IN DRIVE , IT THEN TOO DON'T GO , LOOKS FOR A GEAR FOR A FEW SECONDS (YOU CAN HEAR IT MAKING NOISE) THEN WILL TAKE OFF
TL* THE CONTACT OWNS A 2014 FORD ESCAPE. WHILE DRIVING BETWEEN 60-65 MPH, THE CHECK ENGINE WARNING INDICATOR ILLUMINATED. THE VEHICLE WAS TAKEN TO THE DEALER TO BE DIAGNOSED. THE CONTACT WAS INFORMED THAT THERE WAS A FRACTURE TO THE ENGINE BLOCK, WHICH CAUSED THE ENGINE TO OVERHEAT, MISFIRE, AND OIL TO LEAK. THE CONTACT WAS ALSO INFORMED THAT THE ENGINE NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE VEHICLE WAS NOT INCLUDED IN NHTSA CAMPAIGN NUMBER: 17V209000 (ENGINE AND ENGINE COOLING). THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 68,000.
DECEMBER 3 2016 I WAS DRIVING DOWN THE ROAD ON HWY 111 AND THE ENGINE SHUT DOWN. I COASTED OVER TO THE SHOULDER OF THE ROAD AND PUT THE VEHICLE IN PARK. THE INSTRUMENT PANEL DISPLAYED ENGINE FAILURE, IMMEDIATE ATTENTION REQUIRED. SMOKE WAS COMING FROM UNDER THE HOOD. I GOT OUT OF THE VEHICLE AND RAISED THE HOOD AND FLAMES STARTED COMING FROM THE ENGINE AREA AND SPREAD VERY QUICKLY. I CALLED 911 TO PUT THE FIRE OUT. CAUSE OF FIRE IS UNKNOWN. A POLICE REPORT WAS FILLED OUT BUT I DON'T HAVE IT AT THIS TIME.
ON TAKE OFF CAR WILL NOT ALWAYS GO INTO GEAR AND WHEN IT DOES IT DOES NOT HAVE MUCH POWER TO ACCELERATE LEAVING FOR A DANGEROUS DRIVING SITUATION. IF THE MOTOR IS SHUT OFF AND THE "COMPUTER" RESETS IT WILL RESET AND DRIVE OK FOR A SHORT TIME BUT THE PROBLEM REAPPEARS. CAR IS NOW PARKED UNTIL WE CAN FIGURE WHAT IS WRONG WITH IT. HATE PAYING FOR A CAR THAT I CAN'T DRIVE.
WAS DRIVING HOME FROM WORK ON THE INTERSTATE. ENGINE BEGAN TO JERK A BIT THEN WARNING MESSAGES APPEARED ON SCREEN. PULLED OVER TO SIDE OF ROAD. AFTER CAR STOPPED SMOKE BEGAN TO APPEAR FROM UNDER HOOD AND ENTERING CAB THROUGH THE VENTS. I OPENED THE WINDOW TO CLEAR THE SMOKE AND LOOKED FOR PHONE NUMBER TO ROADSIDE ASSISTANCE THINKING IT WAS ONLY A BELT THAT HAD MELTED OR BURNED. WITHIN A FEW MINUTES I BEGAN TO SEE FLAMES COMING FROM UNDER THE HOOD BY THE WINDSHIELD. I EXITED THE VEHICLE AND A SHERIFF'S DEPUTY HAPPENED TO BE PULLING IN BEHIND ME AFTER SEEING MY CAR IN DISTRESS. FIRE DEPARTMENT WAS CALLED. WITHIN FIVE TO TEN MINUTES THE ENGINE AREA OF THE VEHICLE WAS ENGULFED IN FLAMES. AFTER A SHORT INVESTIGATION ON THE SCENE THE FD BELIEVED THE CAUSE TO BE ELECTRICAL AND APPEARED TO HAVE BEGUN AND CAUSED THE MOST DAMAGE TO THE PASSENGER SIDE FRONT CORNER OF THE ENGINE.
TL* THE CONTACT OWNS A 2014 FORD ESCAPE. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 16V643000 (LATCHES/LOCKS/LINKAGES). THE PART TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.
TL* THE CONTACT OWNS A 2014 FORD ESCAPE. WHILE DRIVING VARIOUS SPEEDS, THE VEHICLE VIBRATED WHEN IT DROVE OVER A BUMP. THE CONTACT STATED THAT THE BAR THAT THE BAR THAT CONNECTED THE WHEEL TO THE VEHICLE WAS FRACTURED. THE WHEEL WAS LOOSE AND MOVEABLE. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE FAILURE MILEAGE WAS 70,000.
ON MANY DIFFERENT TIMES MY CAR OVER HEATS. I IMMEDIATELY HAVE TO PARK N WAIT A WHILE FOR IT TO COOL DOWN.
TL* THE CONTACT OWNS A 2014 FORD ESCAPE. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 16V643000 (AIR BAGS); HOWEVER, THE PART TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.
TL* THE CONTACT OWNS A 2014 FORD ESCAPE. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 16V643000 (LATCHES/LOCKS/LINKAGES); HOWEVER, THE PART TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS NOT MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.
ON APRIL 5, 2016, MY SUV FAILED TO START, SO I CHECKED UNDER THE HOOD. THE BATTERY HAD EXTENSIVE CORROSION. I IMMEDIATELY CALLED AAA, AND THE TECHNICIAN REPLAVED THE BATTERY. OCTOBER 5, 2016, I NOTICED THAT MY SUV WAS HESITANT TO START NORMALLY. AFTER INSPECTING MY BATTERY, A SMALL AMOUNT OF CORROSION WAS AGAIN PRESENT. ASSUMING THIS WAS MORE THAN A SIMPLE BATTERY ISSUE, I MADE AN APPOINTMENT AT MY LOCAL DEALERSHIP ' BRANDON FORD IN TAMPA, FL. I EXPLAINED THE TECHNICIAN MY RECENT HISTORY WITH THE BATTERY AND SHOWED HIM THE PICTURES. I EXPLICITLY INFORMED HIM THAT I DID NOT WANT A 'BAND-AID FIX' FOR THIS ISSUE. AFTER HIS ASSESSMENT, THE TECHNICIAN ADVISED THAT HE WOULD CLEAN THE CONNECTIONS AND INSTALL ANTI-CORROSION PADS AND THAT WOULD SOLVE THE ISSUE. ON DECEMBER 30 2016, I VISITED BRANDON FORD BECAUSE MY VEHICLE'S 'CHECK ENGINE' LIGHT HAD BEEN ILLUMINATED, AND THE SUV WAS EXPERIENCING STUTTERING WHILE DRIVING BOTH ON MY RESIDENTIAL STREET AND ON THE HIGHWAY. A BIT OF CORROSION WAS PRESENT AGAIN. THE FORD TECH CALLED ME AFTER DIAGNOSING THE PROBLEM AND EXPLAINED TO ME THAT IT WAS GOING TO BE AROUND $400 TO FIX THE ISSUE ' A POOR ELECTRICAL CONNECTION ' BY REPLACING THE ENGINE HARNESS SIGNAL RETURN SPLICES. HE ALSO INFORMED ME THAT THIS WAS NOT COVERED BY WARRANTY. NONETHELESS, I CHOSE TO COMPLETE THE SERVICE. ON FEBRUARY 9TH, I REACHED OUT TO FORD CUSTOMER SERVICE TO EXPLAIN MY ISSUE. I HAVE ATTACHED ALL CORRESPONDENCE TO AND FROM FORD. THEY DO NOT FEEL IT IS A WARRANTY OR MAJOR SAFETY ISSUE. I WISH TO HAVE THAT RE-EVALUATED.
TL* THE CONTACT OWNS A 2014 FORD ESCAPE. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 16V643000 (LATCHES/LOCKS/LINKAGES); HOWEVER, THE PART TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.
TL* THE CONTACT OWNS A 2014 FORD ESCAPE. WHILE DRIVING 25 MPH, A HISSING NOISE WAS DETECTED AND THE ENGINE STALLED. THE FAILURE RECURRED NUMEROUS TIMES. THE VEHICLE WAS TAKEN TO A DEALER WHERE THE FAILURE COULD NOT BE DETERMINED. THE VEHICLE WAS NOT REPAIRED. THE CONTACT ALSO SMELLED A HORRIBLE ODOR INSIDE THE VEHICLE WHEN THE FAILURE OCCURRED. THE CONTACT MENTIONED THAT THE FAILURE OCCURRED AFTER FUELING THE VEHICLE. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE VIN WAS INVALID. THE FAILURE MILEAGE WAS APPROXIMATELY 49,000.
TL* THE CONTACT OWNS A 2014 FORD ESCAPE. THE CONTACT STATED THAT WHILE THE VEHICLE WAS AT THE DEALER FOR A TIRE ROTATION, THE TECHNICIAN ADVISED THAT THE LUG NUTS FOR ALL FOUR TIRES NEEDED TO BE REPLACED. THE CONTACT MENTIONED THAT THE LUG NUTS FOR ALL FOUR TIRES WERE PREVIOUSLY REPLACED. THE VEHICLE WAS NOT REPAIRED FOR THE RECENT FAILURE. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 94,000.
WHEN RUNNING HEATER CAN SMELL ENGINE VAPORS, BAD ENOUGH TO GIVE INSTANT HEADACHE WHEN IN MOTION AND WHEN SITTING STILL HAPPENS OFTEN
FAILURE OF THE MULTIPLE FUNCTIONAL DISPLAY. THE DISPLAY WAS FLICKERING AND DIFFICULT TO SEE FOR A FEW WEEKS, BUT THEN ALL OF A SUDDEN ONE DAY WHEN I STARTED THE CAR IT WENT COMPLETELY BLACK AND HAS REMAINED SO SINCE THAT TIME. I CAN NO LONGER SEE THE DISPLAY, WHICH IS COMPLETELY BLACK. THIS INCLUDES THE ODOMETER, IMPORTANT INDICATORS, AND WHAT GEAR THE CAR IS IN. THIS IS A SIGNIFICANT SAFETY ISSUE THAT OCCURRED A COUPLE OF MONTHS AFTER THE CAR LEFT THE WARRANTY PERIOD BY DATE (>3 YEARS). WITH NO WAY TO READ THE ODOMETER, THIS MAKES IT NEARLY IMPOSSIBLE TO SELL THE VEHICLE AT FAIR MARKET VALUE. THE NHTSA HAS ISSUED RECALLS ON THE MULTIPLE FUNCTIONAL DISPLAY FOR OTHER 2014 FORD ESCAPES, HOWEVER MY VIN IS NOT INCLUDED IN THE RECALL. I BELIEVE MY CAR HAS THE SAME FAULTY MULTIPLE FUNCTIONAL DISPLAY THAT THE RECALLED VEHICLES HAVE.
VEHICLE STALLS AT LEAST OPPORTUNE MOMENTS, I.E. HIGHWAYS/ROADWAYS. DROVE IT FOR 30-40 MILES.SHUT IT DOWN FOR 30 MINUTES. START IT BACK UP, START DRIVING, VEHICLE STALLS WITHIN 30 SECONDS TO ONE MINUTE. RESTART THE VEHICLE, IT WOULD BUCK AND STALL REPEATEDLY. IF YOU LET IT COOL DOWN, IT WOULD RUN FOR A LENGTH OF TIME BEFORE IT WOULD ACT UP ALL OVER AGAIN WITH THE ABOVE MENTIONED STEPS REPEATED. HAD IT IN THE DEALERSHIP (AUTONATION FORD - BRADENTON FL) FOR ALMOST 3 FULL MONTHS AS THEY TRIED TO FIND THE ISSUE, IN 4 SEPARATE TRIPS. EACH TIME THEY WERE CONFIDENT THAT THEY FOUND THE PROBLEM. 1ST WAS A LOSE WIRE ON THE MECHANICAL FUEL PUMP. NOT FIXED. DROVE FOR 1.5 WEEKS. SAME STALL ISSUE. 2ND WAS A MECHANICAL FUEL PUMP REPLACEMENT. NOT FIXED. DROVE FOR 1.5 WEEKS. SAME STALL ISSUE. 3RD. PROBLEM COULDN'T BE FOUND. DROVE FOR 1.5 WEEKS. SAME STALL ISSUE. 4TH WAS A FUEL LINE SENSOR REPLACEMENT. SEEMS TO WORK SO FAR. THESE VEHICLES SEEM TO HAVE A BAD ISSUE WITH THE FUEL SYSTEM WITH NUMEROUS RECALLS ON A WIDE RANGE OF MODEL YEARS.
TL* THE CONTACT OWNS A 2014 FORD ESCAPE. THE CONTACT STATED THAT THERE WAS AN ABNORMAL ODOR EMITTING FROM THE AIR VENTS OF THE VEHICLE. EXHAUST FUMES ALSO ENTERED THE CABIN OF THE VEHICLE. THE DEALER WAS UNABLE TO DUPLICATE THE ODOR. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE. THE APPROXIMATE FAILURE MILEAGE WAS 48,400. UPDATED 07/19/17*LJ *CN
DRIVING DOWN THE ROAD (4 LANE HIGHWAY) AND MY VEHICLE JOLTED ALL THE SENSORS LIT UP INCLUDING A BLUE ONE SO I PULLED OFF TO THE SIDE OF THE ROAD AND TURNED VEHICLE OFF THEN SAW FLAMES AND EXITED VEHICLE.
TL* THE CONTACT OWNS A 2014 FORD ESCAPE. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 16V643000 (LATCHES/LOCKS/LINKAGES); HOWEVER, THE PARTS TO DO THE REPAIR WERE UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.
TL* THE CONTACT OWNS A 2014 FORD ESCAPE. THE CONTACT STATED THAT THE VEHICLE STALLED INADVERTENTLY WHILE DRIVING AND WAS UNABLE TO ACCELERATE. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS 51,000. ..UPDATED 05/05/17 *BF *CN
TL* THE CONTACT OWNS A 2014 FORD ESCAPE. WHILE DRIVING 50 MPH, THE VEHICLE STALLED INTERMITTENTLY WITHOUT WARNING. A WARNING CODE (P0087) ILLUMINATED ON THE INSTRUMENT PANEL, WHICH INDICATED TROUBLE WITH THE FUEL RAIL. THE CONTACT WAITED THIRTY SECONDS AND THEN RESUMED DRIVING. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC WHERE IT WAS DIAGNOSED THAT THE FUEL PUMP FAILED. THE VEHICLE WAS NOT REPAIRED. THE VIN WAS NOT INCLUDED IN NHTSA CAMPAIGN NUMBER: 15V005000 (FUEL SYSTEM, GASOLINE). THE CONTACT ALSO RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 16V643000 (LATCHES/LOCKS/LINKAGES) AND STATED THAT THE PART NEEDED FOR THE REPAIR WAS NOT AVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 80,000. VIN TOOL CONFIRMS PARTS NOT AVAILABLE. UPDATED 04/06/17 *LJ THE CONSUMER STATED THE MANUFACTURER WAS CONTACTED ABOUT THE VEHICLE STALLING. THE MANUFACTURER ADVISED THE VEHICLE WAS NOT INCLUDED IN A RECALL; THEREFORE, NO ASSISTANCE WAS OFFERED. UPDATED 08/22/2017*JS
MY FORD HAS ONLY 3200 MILES PURCHASED 01/28/2015. THE DEALER SET THE BACK BRAKE ROTORS NEEDED TO MACHINED DOWN. I DID NOT AGREE AND DEMANDED NEW ROTORS BE INSTALLED DUE TO MY BUMPER TO BUMPER WARRANTY 3 YEARS OR 36,000 MILES. THE FORD DEALER REFUSED SAID THIS IS NOT FORD'S POLICY. DEALER SAID MAYBE I DO NOT DRIVE IT ENOUGH. I SAID THAN WHY AREN'T THE FRONT ROTORS THE SAME WAY. THIS FORD DEALER WAS HOFFMAN FORD IN HARRISBURG PA. I WENT TO ANOTHER DEALER AND HAD A DISCUSSION ABOUT MY BRAKE ROTOR PROBLEM. THAT DEALER STATED THAT MANY OF THE PARTS ARE MANUFACTURED OVERSEAS AND SOMETIMES THE ROTORS ARE NOT HARDENED ENOUGH. TO SATISFY THE CUSTOMER THEY WOULD HAVE PUT NEW ROTORS ON THE VEHICLE. MY CONCERNED IS A POSSIBLE RECALL SHOULD BE MADE ON THESE VEHICLES DUE TO A POSSIBLE SAFETY ISSUE I AM DEMANDING MY FORD ESCAPE HAVE NEW ROTORS ON THE REAR OF THE VEHICLE DUE TO LOW MILEAGE OF ONLY 3,200 MILES WHEN THE CAR WAS TAKEN INTO THE DEALERSHIP BECAUSE I TOLD THEM THE ROTORS ARE MOST LIKELY TOO SOFT AND THAT IS CAUSING THE PROBLEM. AGAIN, THEY REFUSED AND MACHINED THE ROTORS DOWN NOW I HAVE THE SAME PROBLEM WITH THE ROTORS. I ALSO ASKED THEM TO REPLACE THE BRAKE PADS BUT THEY REFUSED. ANY VEHICLE REPAIR SHOP KNOWS IF YOU MACHINE THE ROTORS YOU ALSO NEED TO REPLACE THE BRAKE PADS. I CONSIDER THIS A MAJOR SAFETY VIOLATION AND I ALSO WANT TO FILE A COMPLAINT AGAINST HOFFMAN FORD DEALERSHIP FOR FAILURE TO FOLLOW FORDS WARRANTY WORK. I BELIEVE CUSTOMERS ALL OVER THE COUNTRY ARE HAVING THE SAME ISSUE BUT FORD IS COVERING UP THE SOFT ROTOR PROBLEM DUE TO COST OF REPLACEMENT, YOU CAN CONTACT ME AT *** *******. THE PROBLEM WAS HEAR BY A PASSENGER IN THE BACK SEAT AS I WAS DRIVING FROM PITTSBURGH PA TO HARRISBURG PA, THE VEHICLE WAS IN MOTION. *TR
TL* THE CONTACT OWNS A 2014 FORD ESCAPE. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 16V643000 (LATCHES/LOCKS/LINKAGES); HOWEVER, THE PART TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE. WHILE DRIVING AT ANY SPEED, THE DOOR WOULD NOT CLOSE AND THE DOOR AJAR WARNING INDICATOR ILLUMINATED. THE VEHICLE WAS TAKEN TO A DEALER WHO STATED THAT THE RECALL PART WAS NOT AVAILABLE. THE FAILURE RECURRED. THE FAILURE MILEAGE WAS UNKNOWN. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.
TL* THE CONTACT OWNS A 2014 FORD ESCAPE. WHILE DRIVING VARIOUS SPEEDS, THE VEHICLE STALLED WITHOUT WARNING. THE VEHICLE WAS TAKEN TO THE DEALER, BUT WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS 35,967.
TL* THE CONTACT OWNS A 2014 FORD ESCAPE. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 16V643000 (LATCHES/LOCKS/LINKAGES). THE PART TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.
MY FORD HAD 3200 MILES ON THE CAR AND BOTH BACK BRAKE ROTORS HAD TO BE MACHINED. I WANTED NEW ROTOR AND BRAKES ON THE CAR BUT HOFFMAN FORD REFUSED TO PUT NEW ROTORS AND BRAKES ON THE VEHICLE. I THINK THE ROTORS ARE SOFT MATERIAL AND NOT HARDED ENOUGH FROM THE FACTORY. REMEMBER IT ONLY HAD 3200 MILES AND THIS SHOULD BE ON A RECALL LIST FOR POSSIBLE SAFETY VIOLATION AND EXTRA COSTS TO THE CUSTOMER. SOFT ROTORS FROM THE FORD MOTOR AND HOFFMAN FORD IN HARRISBURG PA COULD BE A NATIONAL SAFETY PROBLEM AND EXPENSIVE REPAIRS FOR VEHICLE OWNERS. I WILL GO TO THE NEW PAPER IF NOT CORRECTED. I WANT NEW ROTORS AND PADS ON MY CAR WHILR ITS UNDER BUMPER TO BUMPER WARRANTY 3 YEARS OR 36000 MILES.
AAA OPERATOR REPORTED THAT LUG NUT WAS SWOLLEN; COULDN'T REMOVE WITH STANDARD EQUIPMENT. DEALER TODAY SAID ALL LUG NUTS NEEDED REPLACING AS THEY WERE "SWOLLEN" DUE TO CORROSION UNDERNEATH THE CAP. THIS IS A SAFETY HAZARD AS THE SUPPLIED TIRE IRON CAN'T REMOVE THEM. SOMETIMES THEY MUST BE SAWED OFF TO REPLACE. APPARENTLY, SAME HAPPENED WITH MY 2010 FORD FUSION. MANY SIMILAR REPORTS ON THE INTERNET.
TL* THE CONTACT OWNS A 2014 FORD ESCAPE. THE CONTACT STATED THAT WHILE DRIVING AT APPROXIMATELY 35 MPH, THE VEHICLE DRIVING IN FRONT ABRUPTLY STOPPED AND THE BRAKE PEDAL WAS DEPRESSED BUT THE CONTACT CRASHED INTO THE REAR OF THE OTHER VEHICLE. THE AIR BAGS FAILED TO DEPLOY. THE CONTACT MENTIONED THAT THERE WAS AN ABNORMAL ODOR IN THE VEHICLE WHEN THE AIR BAG FAILED TO DEPLOY. THE CONTACT SUSTAINED INJURIES TO HIS RIGHT SHOULDER AND CHEST ALONG WITH UPPER BACK INJURIES THAT REQUIRED MEDICAL ATTENTION. A POLICE REPORT WAS FILED. THE VEHICLE WAS TOWED TO A COLLISION CENTER WHERE IT WAS DIAGNOSED WITH INTERNAL CONTROL MODULE SOFTWARE INCOMPATIBILITY. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE BUT THE CONTACT STATED THAT HE HAD A PREVIOUS ACCIDENT IN 2014 WHERE THE AIR BAGS FAILED TO DEPLOY AND THE MANUFACTURER WAS NOTIFIED THEN. NO FURTHER INFORMATION WAS AVAILABLE FOR THE ACCIDENT IN 2014. THE FAILURE MILEAGE WAS APPROXIMATELY 77,000. UPDATED 04/25/17*LJ *CN
WE PURCHASED A 2014 FORD ESCAPE FROM SCAFFIDI MOTORS IN STEVENS POINT. WE HAVE HAD THE VEHICLE IN FOR REPAIR NUMEROUS TIMES BECAUSE FREQUENTLY WHEN YOU SHUT THE BACK DOORS THE INSIDE DOOR PANEL COMES LOOSE WHEREIN YOU HAVE DIFFICULTY OPENING AND THE INSIDE DOOR PANEL GETS DAMAGED OR YOU CANNOT OPEN THE DOORS. AS OF TODAY, BOTH DOORS WILL NOTE OPEN. IN ORDER TO GET IN OR OUT OF THE VEHICLE, WE HAVE TO CLIMB THRU THE FRONT PASSENGER DOOR. NOT SAFE AND AN INCONVENIENCE.
TL* THE CONTACT OWNS A 2014 FORD ESCAPE. WHILE PULLING OUT OF THE DRIVEWAY, THE DRIVER'S DOOR BECAME AJAR. THE CONTACT WAS UNABLE TO LATCH THE DOOR. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE VEHICLE WAS INCLUDED IN NHTSA CAMPAIGN NUMBER: 16V643000 (LATCHES/LOCKS/LINKAGES); HOWEVER, THE PART TO DO THE RECALL REPAIR WAS NOT AVAILABLE. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 37,000.
TL* THE CONTACT OWNS A 2014 FORD ESCAPE. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 16V643000 (LATCHES/LOCKS/LINKAGES); HOWEVER, THE PARTS TO DO THE REPAIR WERE UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.
I WAS DRIVING ON A CITY STREET, GOING STRAIGHT, NO OTHER CARS NEAR ME, WHEN MY REAR GATE WINDOW SPONTANEOUSLY SHATTERED. NOTHING HIT IT OR THE CAR. I DIDN'T HIT ANYTHING. JUST BANG, AND IT WAS BROKEN. INITIALLY IT WAS ALL STILL IN PLACE BUT BY THE TIME I ARRIVED HOME, PIECES HAD BEGUN TO FALL OFF. IT WAS VERY COLD OUTSIDE, ABOUT 15 DEGREES, BUT NO WIND OR PRECIPITATION WAS FALLING. I WAS GOING ABOUT 20 MPH. *TR
NOVEMBER 21ST, 2016 RACK AND PINION FAILED AT 32,300 MILES ON A 2014 FORD ESCAPE 4X4 TITANIUM. 2.0 TURBO. DEALERSHIP SAID IT WAS DEFECTIVE AND UNIT WAS MAKING A "RATCHET" NOISE WHEN TURNED. DEALERSHIP SAID IT WAS ALL COVERED UNDER WARRANTY AND REPLACED UNIT AT NO CHARGE. ONE MONTH LATER SERVICE MANAGER CALLED ME AND SAID IT WAS NOT COVERED UNDER WARRANTY, EVEN THOUGH MY VEHICLE IS LESS THAN THREE YEARS OLD AND HAD UNDER 36,000 MILES, EVEN AT THE TIME THEY CALLED IN DECEMBER 2016. LAST FORD I WILL EVER OWN. THIS IS MY WIFE'S CAR AND THE PORSCHE DEALERSHIP THAT SERVICES MY VEHICLE NEVER TREATS ME LIKE THIS. DEALERSHIP EXPECTS ME TO PAY THE BILL NOW. AFTER TELLING ME PREVIOUSLY IT WAS COVERED UNDER WARRANTY.THINKING ABOUT GETTING A LAWYER JUST FOR PRINCIPLE OF THE ISSUE TO DEAL WIH THE DEALERSHIP.
BACK WINDSHIELD SHATTERED WHEN DRIVER SIDE DOOR WAS CLOSED. NO APPARENT CRACKS IN WINDOW PRIOR TO THIS HAPPENING. AFTER REPLACING THE REAR WINDSHIELD, THE SAME THING HAPPENED AGAIN WITHIN 24 HOURS OF IT BEING REPLACED. HAVE ONLY OWNED THE VEHICLE FOR APPROX. 45 DAYS. THE VEHICLE WAS PARKED AND NOT RUNNING BOTH TIMES.
TL* THE CONTACT OWNS A 2014 FORD ESCAPE. THE CONTACT STATED THAT THE REAR DRIVER SIDE DOOR WOULD OPEN INDEPENDENTLY AND THE LIFTGATE WOULD FALL INDEPENDENTLY. THE VEHICLE WAS TAKEN TO THE DEALER WHERE IT WAS DIAGNOSED THAT THE FAILURE COULD NOT BE REPLICATED. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 16V643000 (LATCHES/LOCKS/LINKAGES), BUT THE PARTS TO DO THE REPAIR WERE UNAVAILABLE. THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS APPROXIMATELY 15,000. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.
THE CAR WAS STOPPED AND THEN PUT INTO 'REVERSE' WHERE IT SUCCESSFULLY REVERSED FROM A PARKING LOT ONTO A RESIDENTIAL STREET. WHEN PUT DIRECTLY INTO 'DRIVE' THE CAR CONTINUED TO REVERSE. AT THIS POINT THE SHIFTER CONTROL CABLE BROKE AND/OR STOPPED WORKING NOT ALLOWING THE CAR TO BE PUT INTO ANY GEAR OTHER THAN 'PARK'. THE CAR WAS THEN PUT INTO 'PARK' WHERE IT STAYED STATIONARY IN A COMPROMISING POSITION UNTIL IT COULD BE TOWED.
TL* THE CONTACT OWNS A 2014 FORD ESCAPE. THE CONTACT STATED THAT THE DASHBOARD BUCKLED AND SEPARATED NEAR THE STEERING WHEEL AREA. THE DEALER WAS NOTIFIED OF THE FAILURE AND PROVIDED THE CONTACT WITH A COST ESTIMATE. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE AND PROVIDED NO REMEDY OTHER THAN THE CONTACT REPLACING THE PART. THE APPROXIMATE FAILURE MILEAGE WAS 54,000.
TL* THE CONTACT OWNS A 2014 FORD ESCAPE. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 16V643000 (LATCHES, LOCKS, LINKAGES). THE PART TO DO THE REPAIR WAS NOT AVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.
TL* THE CONTACT OWNS A 2014 FORD ESCAPE. THE CONTACT STATED THAT THE VEHICLE EXPERIENCED A LOSS ENGINE POWER WHILE BEING OPERATED AT ANY SPEED. THE CHECK ENGINE AND SERVICE ENGINE SOON WARNING INDICATORS ILLUMINATED. THE VEHICLE WAS TAKEN TO THE DEALER WHERE IT WAS DIAGNOSED THAT THE VEHICLE NEEDED A TERMINAL KIT AND GROUND WIRING INSTALLED. THE VEHICLE WAS REPAIRED, BUT THE FAILURE RECURRED. THE VEHICLE WAS TAKEN TO THE DEALER APPROXIMATELY 6-8 TIMES. THE CONTACT REFERENCED NHTSA CAMPAIGN NUMBER: 14V495000 (ELECTRICAL SYSTEM), BUT THE VIN WAS NOT INCLUDED. THE MANUFACTURER WAS NOTIFIED. THE FAILURE MILEAGE WAS APPROXIMATELY 8,764.
TL* THE CONTACT OWNS A 2014 FORD ESCAPE. WHILE DRIVING APPROXIMATELY 50 MPH IN THE SNOW, THE VEHICLE SHOOK UNCONTROLLABLY. THE DEALER DIAGNOSED THAT ALL FOUR TIRE RIMS WERE PACKED WITH SNOW AND CAUSED THE VEHICLE'S WHEEL BALANCE TO FAIL. THE MANUFACTURER WAS NOTIFIED. THE VEHICLE WAS NOT REPAIRED. THE APPROXIMATE FAILURE MILEAGE WAS 4,900.
FORD - 2014 FORD ESCAPE (BUILT IN 2013). THE CAR WAS PARKED IN THE PARKING LOT, TURNED OFF AND AN HOUR AND A HALF LATER I WAS NOTIFIED IT WAS ON FIRE. THE FIRE STARTED UNDER THE HOOD AND ACCORDING TO THE FIRE MARSHAL THE HEAVIEST DAMAGE WAS LOCATED NEAR THE AIR FILTER AND BATTERY. ENGINE COMPARTMENT WAS HEAVILY DAMAGED.
TL* THE CONTACT OWNS A 2014 FORD ESCAPE. WHILE DRIVING APPROXIMATELY 70 MPH, THE NOTICED THE LINER ON THE DRIVER SIDE OF THE DASHBOARD BEGAN TO SEPARATE FROM THE FRAME. THE VEHICLE WAS DRIVEN TO THE DEALER WHERE IT WAS DIAGNOSED THAT THE DASHBOARD SEPARATED FROM THE FRAME AND IT WAS NOT COVERED UNDER WARRANTY. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 37,000.
THIS CAR HAS LESS THAN 44 MILES AND IS ALL BREAKING DOWN, WHEN THE BATTERY WHEN DOWN ALL ELECTRICAL PARTS ARE NOT WORKING CORRECTLY WINDOWS ARE GOING UP AND DOWN WITH OUT PUSHING THE BUTTON, LIGHTS TURN ON AND OF BY THEN SELF'S, IS JUST TO NEW TO HAPPEN ALL THIS PROBLEM, HA MONEY THAT THEY CHARGE (DEALER ) IS TO EXPENSIVE, AND I SUPPOSE PAID EVERY MAINTENANCE FOR INSPECTION TO SEE IF MY CAR IS DOING OK , LAST TIME THEY INSPECTED AND DIDNT SEE THE BATTERY PROBLEM , THE MISSING SCREW IN THE CONTAINER OF REFRIGERANT, AND LOW OIL LEVEL IN THE BRAKE CONTAINER. THAT NOT HAVE WARRANTY ANY MORE , LIKE THEY KNOW ALL READY THAT IT WILL BE PROBLEM WITH THE ELECTRICAL PART. I THINK THIS CARS ARE THE WORSE WHEN THEY ARE ELECTRICALL OR TO MUCH "TECHNOLOGY" I WAS IN LOS ANGELES AREA FAR AWY FROM HOME AND A PLACE THAT SEEM DANGEROUS..... IT WASNT SAFETY TO BE IN THAT PLACE WITH MY BROKEN NEW CAR. T THIS SHOULD BE A RECALL TO SEE ID ELECTRICAL ARE WORKING CORRECTLY , THIS NOW IS GOING A COST A FORTUNE, ...THIS IS NOT RIGHT, I DIDNT FEEL SAFE SINCE MY WINDOWS WAS OPEN , WAS IN THE NIGHT AND NEAR TO A LIQUOR STORE AND REHAB CENTER. PEOPLE ACTING ESTRANGE ASKING FOR MONEY , COULD NOT CLOSE MY WINDOWS
THE BACK WINDSHIELD SHATTERED WITH NO WARNING OR APPARENT CAUSE. THE FORCE BEHIND THE BREAK WAS SUCH THAT IT CAUSED THE SIDE FRAMES TO FALL MORE THAN 3 FEET FROM EITHER SIDE OF THE VEHICLE. MY VEHICLE WAS PARKED IN MY DRIVEWAY OVERNIGHT. THE WEATHER WAS TEMPERATE. IT DOES NOT APPEAR TO HAVE HAD ANY OUTSIDE CAUSE; THE GLASS IS ALL ON THE OUTSIDE OF THE CAR.
I DROVE 25 MILES IN TRAFFIC TO PICK UP MY KIDS FROM DAYCARE. WHEN I GOT THE KIDS IN THE CAR TO GO HOME AND THE CAR WAS IN MOTION TURNING LEFT ONTO A BUSY HIGHWAY TURN/MERGE LANE, ALL OF A SUDDEN MY CHECK ENGINE LIGHT CAME ON AND ENGINE TEMPERATURE GAUGE WENT ALL THE WAY UP. I PULLED OVER AND CHECKED MY COOLANT. THERE WAS SO MUCH PRESSURE WHEN I TURNED THE LID, I THOUGHT THE COOLANT TANK WAS GOING TO EXPLODE. THE TEMPERATURE IN MY CAR WENT DOWN AND I WAS ABLE TO MAKE IT TO A MECHANIC CLOSE BY. THEY SAID I NEEDED A NEW COOLANT BYPASS SOLENOID. IT WAS REPLACED AND THE CAR HAS SEEMED FINE. NOW, 1 MONTH LATER, IT IS LEAKING COOLANT. I READ ABOUT A RECALL FOR THE SAME THING WHERE CARS CAUGHT FIRE BUT MY MODEL YEAR IS NOT COVERED UNDER THE OLD RECALL. I BELIEVE FORD NEEDS TO EXPAND THE RECALL AS I DO NOT FEEL SAFE DRIVING THIS VEHICLE WITH MY TWO SMALL CHILDREN AND THE POSSIBILITY OF IT CATCHING ON FIRE! I HAVE 78000 MILES ON THE CAR AND WAS PURCHASED 7/28/2013.
TL* THE CONTACT OWNS A 2014 FORD ESCAPE. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 16V643000 (LATCHES/LOCKS/LINKAGES). THE PART TO DO THE REPAIR WAS NOT AVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE. THE VIN WAS INVALID. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.
TL* THE CONTACT OWNS A 2014 FORD ESCAPE. WHEN THE CONTACT ATTEMPTED TO CLOSE THE FRONT PASSENGER DOOR, THE LATCH FAILED. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE VIN WAS INCLUDED IN NHTSA CAMPAIGN NUMBER: 16V643000 (LATCHES/LOCKS/LINKAGES). THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE PART FOR THE REPAIR WOULD NOT BE AVAILABLE UNTIL THE SECOND QUARTER OF 2017. THE FAILURE MILEAGE WAS APPROXIMATELY 115,000. *TR
DRIVE SIDE DOOR OPEN WHEN DRIVING BY SELF. *TR
REAR OUTSIDE DOOR HANDLES STICK. EXCESSIVE FORCE HAS TO BE USED TO OPEN THE DOORS. PARTS HAVE FALLEN OUT OF HANDLE INSIDE DOOR.
A DOOR LATCH WITH A FRACTURED PAWL SPRING TAB TYPICALLY RESULTS IN A "DOOR WILL NOT CLOSE" CONDITION. A DOOR THAT OPENS WHILE DRIVING INCREASES THE RISK OF INJURY. AS OF 9/2/16, FORD'S INVESTIGATION INTO THIS CONCERN HAS IDENTIFIED A TOTAL OF ONE ALLEGED ACCIDENT AND THREE ALLEGED INJURIES THAT FORD BELIEVES MAY BE RELATED. ONE ALLEGED INJURY WAS TO AN OCCUPANT'S ARM FROM A DOOR THAT REPORTEDLY OPENED AND BOUNCED BACK. ANOTHER INJURY INVOLVED A DRIVER WHO ALLEGED HER HAND WAS INJURED WHEN TRYING TO GRAB A DOOR THAT OPENED. THE THIRD INJURY WAS TO AN OCCUPANT WHO ALLEGEDLY RECEIVED SCRATCHES FROM A REAR DOOR THAT OPENED WHILE DRIVING. FORD HAS NO FURTHER INFORMATION RELATING TO THESE REPORTS. THE ALLEGED ACCIDENT OCCURRED AFTER THE DRIVER'S DOOR REPORTEDLY OPENED IN A PARKING LOT AND RESULTED IN BUMPER DAMAGE, BUT FORD HAS NO ADDITIONAL INFORMATION. *TR
TL* THE CONTACT OWNS A 2014 FORD ESCAPE. THE CONTACT STATED THAT WHILE DRIVING AT 35 MPH, ANOTHER VEHICLE MERGED RAPIDLY AHEAD CAUSING A CRASH. THE AIR BAGS FAILED TO DEPLOY. THE CONTACT SUSTAINED A LOWER BACK INJURY AND THE PASSENGER LOCATED ON THE REAR DRIVER'S SIDE SEAT IN A BOOSTER SEAT SUSTAINED A RIGHT KNEE INJURY. THERE WAS NO INJURY TO THE PERSON IN THE OTHER VEHICLE. A POLICE REPORT WAS FILED BUT NO ONE WAS TRANSPORTED FOR MEDICAL ATTENTION. THE VEHICLE WAS TOWED TO AN AUTO BODY SHOP WHERE IT WAS PENDING BODY REPAIRS. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 34,000. UPDATED 12/23/16*LJ UPDATED 01/05/17.*JB
TL* THE CONTACT OWNS A 2014 FORD ESCAPE. WHILE DRIVING 10 MPH, THE VEHICLE STALLED WITHOUT WARNING. IN ADDITION, THE HOOD UNLATCHED INDEPENDENTLY AND FRACTURED THE WINDSHIELD OF THE VEHICLE. THE VEHICLE WAS REPAIRED, BUT THE FAILURE RECURRED. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS 73,000.
TL* THE CONTACT OWNS A 2014 FORD ESCAPE. WHILE THE VEHICLE WAS STATIONARY, THE DRIVER'S DOOR BECAME STUCK. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOT MADE AWARE OF THE ISSUE. THE FAILURE MILEAGE WAS 13,300.
WHILE DRIVING ON THE HWY AT 72MPH ON CRUISE CONTROL, THE TRANSFER CASE FAILED, CAUSING THE CAR TO LOSE GEAR COMPLETELY. THIS CAUSED THE RPMS TO SKYROCKET AND THE CAR TO IMMEDIATELY BEGIN SLOWING DOWN - RESULTING IN SIGNIFICANT SAFETY RISKS ASSOCIATED WITH SURROUNDING TRAFFIC. UNKNOWN WHAT CAUSED THE TRANSFER CASE TO FAIL.
TL* THE CONTACT OWNS A 2014 FORD ESCAPE. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 16V643000 (LATCHES/LOCKS/LINKAGES); HOWEVER, THE PART TO DO THE REPAIR WAS NOT AVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.
TL* THE CONTACT OWNS A 2014 FORD ESCAPE. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 16V643000 (LATCHES/LOCKS/LINKAGES). THE PART TO DO THE REPAIR WAS NOT AVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.
TL* THE CONTACT OWNS A 2014 FORD ESCAPE. THE CONTACT STATED THAT THE VEHICLE WOULD JOLT FORWARD AND STALL WITHOUT WARNING. THE CONTACT ALSO STATED THAT THE VEHICLE MADE AN ABNORMALLY LOUD NOISE WHEN STARTED. THE VEHICLE WAS TAKEN TO THE DEALER WHERE IT WAS DIAGNOSED THAT THERE WAS AN INTERNAL TRANSMISSION ISSUE, BUT THE SPECIFICS OF THE REPAIR COULD NOT BE PROVIDED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 80,000.
TL* THE CONTACT OWNS A 2014 FORD ESCAPE. WHILE DRIVING 75 MPH, THE REAR DRIVER'S SIDE DOOR OPENED WITHOUT WARNING. THE CONTACT RECEIVED A RECALL NOTIFICATION FOR NHTSA CAMPAIGN NUMBER: 16V643000 (LATCHES/LOCKS/LINKAGES). THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOT MADE AWARE OF THE ISSUE. THE FAILURE MILEAGE WAS APPROXIMATELY 25,000.
TL* THE CONTACT OWNS A 2014 FORD ESCAPE. WHILE MAKING A RIGHT TURN UP A HILL, THE FRONT DRIVER SIDE DOOR OPENED INDEPENDENTLY WITHOUT WARNING. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 16V643000 (LATCHES/LOCKS/LINKAGES); HOWEVER, THE PART TO DO THE RECALL REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS NOT NOTIFIED. THE FAILURE MILEAGE WAS 47,000. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.
MY MOTHER OWNS A 2014 FORD ESCAPE WITH THE 1.6L TURBOCHARGED ECOBOOST ENGINE. SHE NOTES THAT THE FUEL SENSORS IN THE CAR AREN'T INJECTING FUEL INTO THE ENGINE WHEN SHE ACCELERATES FROM A STOP, MEANING THE CAR WILL STICK IN NEUTRAL AND REV UNTIL IT KICKS BACK IN GEAR. SHE NOTES THAT THIS HAS HAPPENED MULTIPLE TIMES. WE HAD TAKEN IT TO KELLER BROS. FORD WHICH IS WHERE SHE PURCHASED IT, AND THEY COULDN'T COME UP WITH THE PROBLEM. SO THEN WE WENT TO NEW HOLLAND FORD, AND THEY WERE ABLE TO FIND THE PROBLEM. THE GUY EVEN SHOWED MY MOM HOW TO RESET THE FUEL SENSOR. BUT THE PROBLEM CAME BACK UP AGAIN. MY MOM, I, AND HER BOYFRIEND ARE AT THE POINT WHERE IF SOMETIME THE CAR HESITATES, AND SOMEONE HITS HER, SHE'S GOING TO BE KILLED. FORD, YOU NEED TO DO SOMETHING ABOUT THIS. I DON'T WANT MY MOTHER KILLED. SO RECALL THE ESCAPE 1.6L'S THAT HAVE THE PROBLEM AND COME UP WITH A SOLUTION.
THIS HAPPENED TWICE IN LESS THAN A MONTH. DRIVING THE FORD ESCAPE AT LOWER SPEEDS (LESS THAN 40 MPH) ON A CITY STREET DURING MORNING TRAFFIC HOURS. SUDDENLY HEARD A CONTINUOUS LOUD SOUND ON THE REAR RIGHT OF CAR. VEHICLE THEN LOST POWER. ENGINE SHUT DOWN. HAD TO PULL TO THE SHOULDER AND RESTART THE CAR. THEN IT WORKED FINE. THE DEALER COULD NOT FIND ANY ERROR CODES WHEN I TOOK IN FOR SERVICE. THE AIR CONDITIONER WAS ON. OUTSIDE TEMPERATURE WAS AROUND 70F. NOT RAINING.
MY 2014 FORD ESCAPE HAS A BLOWN RIGHT FRONT STRUT AND TIE ROD AT ONLY 47,000 MILES. THE MECHANIC WAS SHOCKED AND SAID TO CONTACT FORD. HE SAID IT'S UNHEARD OF FOR A STRUT OR TIE ROB TO FAIL WITH SO FEW MILES. IT IS A POOR QUALITY PART. UNFORTUNATELY, THERE HAS BEEN NO RESPONSE FROM FORD.
TL* THE CONTACT OWNS A 2014 FORD ESCAPE. WHILE DRIVING APPROXIMATELY 15 MPH, THE REAR PASSENGER DOOR OPENED INDEPENDENTLY. THE VEHICLE WAS TAKEN TO A DEALER WHERE IT WAS DIAGNOSED THAT THE PAWL SPRING WAS FRACTURED AND NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. A MONTH LATER, THE REAR DRIVER DOOR OPENED INDEPENDENTLY. THE VEHICLE WAS TAKEN BACK TO THE DEALER WHERE THE DIAGNOSIS WAS THE SAME. THE VEHICLE WAS NOT REPAIRED. THE VIN WAS INCLUDED IN NHTSA CAMPAIGN NUMBER: 16V643000 (LATCHES/LINKAGES/LOCKS). THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS UNKNOWN.
WHILE DRIVING 50MPH JUST BEFORE 90DEG. CORNER LIGHT CAME ON DASH POWER STEERING JUST QUIT. WAS BARELY ABLE TO PULL OVER AND STOP. I SHUT CAR OFF AND CHECK FOUND NOTHING. WHEN I RESTART PROBLEM WENT AWAY TOOK CAR TO DEALER BUT IT READ NO CODES SO THEY WONT DO ANYTHING. SO WHEN WILL IT HAPPEN AGAIN? FIND HARD TO BELIEVE WHEN HOOK UP IT ONLY READS WHAT IS WRONG AND NO HISTORY OF WHAT HAPPENED.
THE THROTTLE BODY WENT OUT ON MY CAR. IT WAS A PART RECALLED ON OVER A MILLION FORD MODELS EXCEPT MY 2014. I BELIEVE IT SHOULD HAVE BEEN ADDED TO THE ORIGINAL RECALL LIST. THE CAR STOPPED IN THE MIDDLE OF RUSH HOUR TRAFFIC ON THE EXPRESSWAY. I COULD HAVE BEEN KILLED. I WAS ON HIGHWAY 74 IN THE MIDDLE OF MORNING TRAFFIC WITH TRUCKS ON EITHER SIDE OF ME. I WAS SIMPLY TERRIFIED AND ALMOST DIDN'T MAKE IT OVER TO THE SIDE WHEN MY CHECK ENGINE LIGHT CAME ON, MY CAR STOPPED RUNNING, AND I BARELY COASTED OVER. AFTER 3 HOURS OF WAITING FOR A TOW TO THE CLOSEST DEALERSHIP, THE DEALER DETERMINED IT WAS THE THROTTLE BODY THAT NEEDED REPLACE. NOW I HAVE TOW COSTS, RENTAL CAR COSTS, AND MORE BECAUSE OF A $60 PART THAT WAS RECALLED ON THE PRIOR YEAR VEHICLES, YET STILL FAILING ON THE CURRENT VEHICLES AS WELL.
CONSTANT LOSS OF COOLANT FROM NEW. HAVE TO TOP UP EVERY DAY AFTER APPROX 50 MILES. DEALER SAYS NO RECALL ALTHOUGH PREVIOUS YEARS HAVE HAD THIS PROBLEM.
TL* THE CONTACT OWNS AS 2014 FORD ESCAPE. THE CONTACT STATED THAT THE WHILE MAKING A LEFT OR RIGHT TURN AT VARIOUS SPEEDS, AN ABNORMAL NOISE EMITTED FROM THE STEERING WHEEL. THE FAILURE RECURRED NUMEROUS TIMES. THE VEHICLE WAS TAKEN TO THE DEALER BUT WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS 51,000. UPDATED 10/06/16*LJ *TR
THE EVAPORATOR TEMPERATURE SENSOR DOES NOT PROPERLY WORK CAUSING THE AC TO BLOW HOT AIR AND IN THE SUMMER THAT CAUSE PEOPLE TO OVER HEAT OR PASS OUT FROM HEAT EXHAUSTION BECAUSE THE PART IS NOT WORKING.
TL* THE CONTACT OWNS A 2014 FORD ESCAPE. WHILE DRIVING 60 MPH, THE TRANSMISSION BLEW OUT AND THE STEERING COLUMN FRACTURED. THE VEHICLE WAS TAKEN TO BE REPAIRED. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE. THE FAILURE MILEAGE WAS 48,000.
TL* THE CONTACT OWNS A 2014 FORD ESCAPE. WHILE BACKING UP THE VEHICLE AT 5 MPH, THE BACK UP SENSOR FAILED AND THE CONTACT CRASHED INTO ANOTHER VEHICLE. THE AIR BAGS DID NOT DEPLOY. A POLICE REPORT WAS FILED AND THERE WERE NO INJURIES. THE VEHICLE WAS DRIVEN AWAY BY THE CONTACT. THE VIN AND FAILURE MILEAGE WERE UNKNOWN.
CONTINENTAL CONTIPROCONTACT 235/50R18 97H DOT: 431PWBK32014 20K ON 2 YR OLD PURCHASE NEW 2014 FORD ESCAPE TITANIUM. TIRE TREADS HAVE CHUNKS MISSING ALL OVER 2 TIRES, PREVIOUSLY ON REAR TIRES NOW ROTATED 1000 MILES AGO TO THE FRONT. UNSURE HOW LONG THIS HAS BEEN GOING ON SINCE I CAN'T SEE MY TREADS NORMALLY BUT I HAPPENED TO HAVE HAD MY STEERING WHEEL TURNED OUT AND NOTICED THIS SCARY DEFECT. NORMAL USE IS ON CITY STREETS, BLACK TOP. RARELY ON A GRAVEL ROAD. I HAVE PICTURES AND I HOPE I CAN UPLOAD THEM AS I CONTINUE ON THROUGH THIS FORM.
RIGHT REAR PASSENGER DOOR SUDDENLY FLEW OPEN WHILE DRIVING. INDICATOR LIGHT DID COME ON. DOOR WOULD NOT LATCH WHEN CLOSED AND HAD TO BE TIED TO OPPOSITE DOOR TO HOLD CLOSED. TOOK CAR TO DEALER, SERVICE WRITER CLAIMED TO SEE NO PROBLEM ADVISED MY HUSBAND TO TAKE HOME AND "PLAY" WITH IT. THAT WAS NOT ACCEPTABLE. I RETURNED TO DEALER JULY 21, 2016 AND SPOKE TO SERVICE WRITER A SECOND TIME AFTER FINDING MANY COMPLAINTS ON FAILING DOOR LATCHES AND POLITELY ADVISED THAT FORD WAS AWARE OF THIS AS AN ONGOING PROBLEM AND THAT I WANTED FORD TO INVESTIGATE AND MAKE REPAIRS. THE REP SAID THEY WERE TOO BUSY THAT DAY BUT DID SCHEDULE AN APPOINTMENT FOR ME TO BRING THE CAR BACK STATING THAT THE PRIOR ISSUES WERE NOT WITH THE FORD ESCAPE AND REPAIR COST WOULD DEPEND IF MY CAR REMAINED UNDER WARRANTY. I SAID WE COULD DISCUSS THAT FURTHER AFTER FORD IDENTIFIED THE CAUSE OF THE PROBLEM AND REPAIRED IT AND ALSO CHECKED THE LATCHES ON THE OTHER DOORS TO BE CERTAIN I WOULD NOT BE IN DANGER OF OTHER DOOR LATCH FAILURES. THE DEALER ALSO ASKED IF WE "MESSED WITH" THE LATCH MECHANISM. I TOLD THEM, NO, DESPITE THE FACT WE WERE FIRST TOLD TO GO HOME AND PLAY WITH IT. SINCE IT'S CLEAR FORD IS AWARE OF THESE PROBLEMS, IT IS DISAPPOINTING THAT THEY DON'T JUST SAY SO THE FIRST TIME YOU TAKE THE CAR IN AND THEN EVEN THE SECOND TIME JUST SAY, YES WE ARE AWARE AND WE WILL BE HAPPY TO TAKE CARE OF THE PROBLEM FOR YOU. IT IS CLEARLY A DESIGN DEFECT OR A BAD PART. IT IS ALSO A VERY DANGEROUS SITUATION TO HAVE A DOOR FLY OPEN.
TL* THE CONTACT OWNS A 2014 FORD ESCAPE. WHILE DRIVING APPROXIMATELY 35 MPH, THE POWER STEERING FAILED. THE VEHICLE WAS RESTARTED AND OPERATED PROPERLY. THE VEHICLE WAS TAKEN TO A DEALER WHERE IT WAS DIAGNOSED THAT THE STEERING FAILED AND NEEDED TO BE REPLACED. IT WAS UNKNOWN IF THE VEHICLE WAS REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 48,000. THE VEHICLE VIN WAS NOT AVAILABLE.
ACCELERATION WAS FINE UNTIL I HIT 20,000 MILES. HOWEVER WHEN I STEP ON THE GAS PEDAL AFTER STARTING THE CAR THE RPMS GO AWAY AND THEN COME WAY BACK DOWN AND THEN IT ACCELERATES AND JERKS FORWARD. THIS IS AN EXTREME SAFETY ISSUE. I TOOK IT TO THE TOWN & COUNTRY FORD DEALER HERE WHO SAID THEY COULDN'T REPLICATE THE ISSUE. I TEST DROVE WITH THE MECHANIC AND IT DIDN'T HAPPEN ONCE. IT ACCELERATED BETTER THAN IT DID BEFORE SO I'M NOT SURE IF SOMETHING WAS ADJUSTED. OF COURSE IT HAS COME BACK. IT HAPPENS WHEN I DRIVE IT AND MY SON TOLD ME IT JERKED A LOT WHEN HE DROVE IT LAST NIGHT. GIVEN THAT THIS HAS BEEN A PROBLEM FOR WHAT SEEMS LIKE 15 YEARS WITH THE FORD ESCAPE FORD NEEDS TO DO SOMETHING TO FIX IT. EVEN THOUGH MY DAD WORKED FOR FORD FOR 30 YEARS AND I'VE BEEN A LOYAL CUSTOMER I DON'T TRUST THIS CAR SO I WILL NEVER BUY ANOTHER FORD.
CPSC: 2014 FORD ESCAPE: CONSUMER STATED THE KEY FOB WOULD NOT WORK PROPERLY AFTER CLOSING THE DOOR. *SS THE CONSUMER STATED THE DOORS COULD NOT BE OPENED, BY USING THE HANDLE. *JB
WE PARKED OUR CAR AND THE DOOR CLOSED AND WE LOCKED IT WITH THE REMOTE AS USUAL AND WHEN WE CAME BACK WE OPENED THE DOOR AND IT WORKED FINE OPENING IT WHEN WE CLOSED THE DOOR HOWEVER THE DOOR WOULD NOT LATCH AT ALL THERE WAS NOTHING JAMMING THE DOOR OR ANYTHING IT JUST MALFUNCTIONED WE HAD TO HOLD IT CLOSED WITH OUR HANDS AND WE IMMEDIATLY TOOK IT TO THE DEALERSHIP THE WHOLE WAY DRIVING IT THERE WE GOT ALERTS FROM MY KEY THE DOOR WAS OPENED WHERE WE HAD BOUGHT IT FROM THEY SAID THEY DIDNT KNOW WHAT WAS WRONG AND IT TOOK ALMOST A WEEK TO FIX WE HAD TO GET A RENTAL . I THINK THIS IS HAPPENING JUST LIKE THE FORD EXPLORERS A LATCH PROBLEM WE EVENTUALLY GOT IT FIXED AND TRADED IT IN FOR A 2016 FORD EXPLORER HOPEFULLY THIS ONE DOSE NOT MALFUNCTION LIKE THE ESCAPE I LOVE FORD AND ALWAYS WILL ITS JUST MABEY THEY NEED TO TAKE A BREAK AND REALLY CATCH UP ON WHATS REALLY IMPORTANT : PERFORMANCE FOR A WHILE THEY ARE PROBABLY STRESSED RIGHT NOW WITH ALL THE NEW MODELS AND BRINGING IN THE FOCUS RS TO THE US AND NOW BRINGING BACK THE RANGER AND REMODELING THE LICOLN NAVIGATOR AND THE EXPEDITION SO ITS OKAY BUT THEY NEED TO CATCH A BREAK AND CATCH UP WITH PERFORMANCE FOR A WHILE.
SINCE I PURCHASED THE VEHICLE IN 2014, THE WINDSHIELD CRACKED 5 TIMES, AND EACH TIME THE CRACK PROPAGATED SO QUICKLY THAT IT COULD NOT BE CONTAINED. THE CRACKS ARE INITIATED THROUGH THE SMALLES STONES THROWN FROM VEHICLES AHEAD. ALL INCIDENCES HAPPENED WHILE IN MOTION AND AT LEAST 3 IN INTERSTATE HIGHWAYS. SO FAR WE REPLACED IT WITH 2 OEM WINDSHIELDS AND THE OTHERS WERE AFTERMARKET. THERE DID NOT APPEAR TO BE A DIFFERENCE BETWEEN THEM IN TERMS OF CHIP OR CRACK RESISTANCE. I STRUGGLE TO BELIEVE THAT THIS COULD BE PURE COINCIDENCE. HAVING TO REPLACE A WINDSHIELD AN AVERAGE OF EVERY 6 MONTHS IS NOT REGULAR MAINTENANCE.
TL* THE CONTACT OWNS A 2014 FORD ESCAPE. WHILE DRIVING 10 MPH, THE CHECK ENGINE WARNING LIGHT ILLUMINATED AND THE ENGINE STARTED TO HESITATE. THE FAILURE RECURRED INTERMITTENTLY. THE VEHICLE WAS NOT DIAGNOSED NOR REPAIRED. THE VIN WAS EXCLUDED FROM NHTSA CAMPAIGN NUMBER: 14V495000 (ELECTRICAL SYSTEM). THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS 32,300.
TL* THE CONTACT OWNS A 2014 FORD ESCAPE. WHILE DRIVING APPROXIMATELY 3 MPH AND MAKING A LEFT TURN, THE FRONT PASSENGER SIDE WHEEL SUDDENLY SEPARATED FROM THE VEHICLE. THE CONTACT'S VEHICLE CRASHED INTO A SECOND VEHICLE. THERE WERE NO INJURIES AND A POLICE REPORT WAS NOT FILED. THE VEHICLE WAS TAKEN TO THE DEALER WHERE IT WAS DIAGNOSED THAT THE STEERING MECHANISM WAS DEFECTIVE. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 32,000.
THE BACK DRIVER'S SIDE PASSENGER DOOR POPPED OPEN AND WOULD NOT CLOSE. I WAS DRIVING STRAIGHT ON A CITY STREET AND HAD TO PULL OVER. I COULD NOT CLOSE IT COMPLETELY EVEN BY USING A BUNGEE CORD AS A TEMPORARY FIX.
MY ESCAPE SUFFERED A CATASTROPHIC ENGINE FAILURE WHILE DRIVING. THE ENGINE FAILURE WHILE DRIVING ON AN INTERSTATE PRESENTS A CLEAR AND POTENTIAL LIFE THREATENING EVENT AS ALL POWER WAS SUDDENLY LOST. AT THE TIME OF ENGINE FAILURE I WAS TRAVELING AT ABOUT 35 MPH. THE VEHICLE WAS TOWED TO A LOCAL DEALERSHIP FOR REPAIRS. THE DEALERSHIP TOLD ME THAT THE ENGINE FAILURE WAS DUE TO THE AC COMPRESSOR LOCKING UP CREATING TENSION ON THE DRIVE BELTS THAT RESULTED IN SUDDEN LOSS OF POWER AND ENGINE SHUT DOWN. HAD THIS OCCURRED ON A MAJOR INTERSTATE HIGHWAY WITH SEMI TRUCKS BARRELING UPON YOU, THE RESULTS WOULD HAVE BEEN DEADLY. FORTUNATELY FOR ME THE FAILURE OCCURRED 1/2 MILE BEFORE ENTERING THE INTERSTATE. I HAVE SINCE LEARNED OTHER OWERS OF FORD PRODUCTS HAVE EXPERIENCED THE SAME THING. THIS IS A SERIOUS DESIGN FLAW THAT NEEDS TO BE FIXED IN THE INTEREST OF PUBLIC SAFETY. I PURCHASED THIS VEHICLE NEW AND IT CURRENTLY HAS LESS THAN 13,800 MILES ON THE ODOMETER.
WHEN DRIVING AT HIGHWAY SPEEDS ON CRUISE CONTROL AND YOU PUSH THE ACCELERATOR TO PASS ANOTHER VEHICLE, WHEN THE TRANSMISSION DOWNSHIFTS IT SOUNDS LIKE TWO MANHOLE COVERS SLAMMING TOGETHER WITH A STRONG SHUDDER. IT DOES NOT OCCUR EVERY TIME. TOOK IT TO THE DEALER AND THEY COULD NOT REPLICATE IT.
AFTER BEING STOPPED AT A RED LIGHT THE FRONT DRIVER TIRE BLEW CAUSING THE VEHICLE TO VEER LEFT, IMPACTING A CURB THEN VEERING RIGHT IMPACTING A GUARDRAIL. VEHICLE WAS TOTALED.
VEHICLE WAS STARTED WITH REMOTE START IN DRIVEWAY. DRIVER OPENED FRONT PASSENGER DOOR . PLACE PURSE WITH KEY ON SEAT AND ANIMAL CARRIER WITH SICK PET ON FRONT FLOOR. WHEN DOOR WAS CLOSED ALL 4 DOORS LOCKED. ATTEMPTS TO OPEN THE DOORS WERE MADE BY 3 SEPARATE PEOPLE WITH NO SUCCESS. HAD TO BREAK BACK WINDOW TO GET IN. COST US $500 FOR THE WINDOW. FORD CUSTOMER SERVICE OFFERED NO ASSIST WITH THE REPAIR.
VEHICLE JERKS WHEN SHIFTING FROM 1ST TO 2ND AND 3RD. ON HARD ACCELERATIONS THE VEHICLE WILL JERK AND THE TRANSMISSION SHIFTS INTO NEUTRAL.
ENGINE IS REVVING UP TO 4000+ RMPS BEFORE SHIFTING BETWEEN GEARS. THE SHIFTING SLIPS AND THE VEHICLE LURCHES WHILE SHIFTING, SOMETIMES VERY ROUGH. TAKEN INTO THE SHOP AND FORD REPLACED SEVERAL PARTS (TORC CONVERTER AND OTHERS). WHILE IN THE SHOP SUDDENLY THERE WAS AN ISSUE WITH EXHAUST FUMES POTENTIALLY BLOWING INTO THE CAB MAKING THE VEHICLE UNSAFE TO DRIVE. FIXED THE ISSUES AND I PICKED UP MY CAR. NOW MY TURBO HAS NO GUT, AND IS SLOW ON THE PICK UP WHEN ACCELERATING. WILL BE TAKING BACK TO THE SHOP AGAIN.
THE WHOLE CAR BEEN DOWN; FORD CONSTANTLY TELL ME NOTHING WRONG, BUT THE MIDSIZE SUV HAS BEEN IN AND OUT OF SHOP JAN.25-FEB.18-FEB.22-AND APR.12 OF 2016 NOW YOU ALL TELL ME WHAT'S WRONG WITH THIS CAR? I LOST 4 DAYS OF WAGES PLUS 4 DAYS OF WORK AND NO ONE KNOWS WHO SHOULD BE REPLACING MY LOST WAGES ; PLUS FEES I PAID WELLS ROADSIDE SERVICES FOR THE TWO JUMPS AND 1TOW. FORD PAID FOR THIS LAST FLATBED TOW, AND FORD ACCOMMODATED THE LOANERS FOR BECAUSE OF MY WARRANTY PLEASE CALL [XXX] TO HAVE HIM TO ACCOMMODATE AS WELL THANK YOU. ( THAT VEHICLE DOES NOTHING : ) INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6). *TR
TL* THE CONTACT OWNS A 2014 FORD ESCAPE. WHILE DRIVING 5 MPH, THE HEADLIGHTS ARE DIM AND THE VEHICLE CRASHED INTO A LARGE LANDSCAPING STONE. THE AIR BAGS FAILED TO DEPLOY. A POLICE REPORT WAS NOT FILED AND THERE WERE NO INJURIES. THE VEHICLE WAS TOWED TO THE DEALER AND REPAIRED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS 8,000. UPDATED 06/21/16*LJ *TR
TL* THE CONTACT OWNS A 2014 FORD ESCAPE. WHILE DRIVING 50 MPH, THE VEHICLE STALLED AND THE CHECK ENGINE WARNING LIGHT ILLUMINATED INTERMITTENTLY. THE VEHICLE WAS RESTARTED AND TOWED TO THE DEALER WHERE IT WAS DIAGNOSED THAT THE WIRING HARNESS HAD A BAD CONNECTION. THE VEHICLE WAS REPAIRED AND THE TURBO CHARGE BOOST SENSOR AND AIR SENSOR WERE REPLACED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 46,000. THE VIN WAS UNAVAILABLE. UPDATED 05/20/16*LJ
WATER LEAKING INSIDE ABOVE PASSENGER SIDE DOOR TOWARDS WINDSHIELD. DEALER CLAIMS IT IS COMING FROM ROOF RACK. IT HAS BEEN RESEALED TWICE BUT CONTINUES TO LEAK. TRACK FROM RACK DOES NOT LIE FLAT, LEAKS ARE STAINING INTERIOR. DO NOT YET SEE MOLD OR RUST, BUT IT IS POSSIBLE.
SOMEONE AT A REST STOP IN NASH COUNTY NC POINTED OUT A BULGE IN THE SIDE OF OUR RIGHT REAR TIRE. WE WERE UNAWARE OF THE BULGE. WE REMOVED THE TIRE AND REPLACED IT BEFORE IT COULD BLOW OUT. WE HAD BEEN TRAVELING ON I-95 FROM SUMMERVILLE SC EN ROUTE TO DELAWARE. THE TIRE WAS ORIGINAL EQUIPMENT ON OUR VEHICLE.
TL* THE CONTACT OWNS A 2014 FORD ESCAPE. THE CONTACT WAS UNABLE TO REMOVE THE LUG NUTS FROM THE VEHICLE. THE VEHICLE WAS TAKEN TO A DEALER WHERE IT WAS DIAGNOSED THAT THE LUG NUTS WERE SWOLLEN AND NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE VIN WAS UNKNOWN. THE APPROXIMATE FAILURE MILEAGE WAS 47,000.
A DRIVER TURNED DIRECTLY IN FRONT OF ME WHILE I WENT THROUGH AN INTERSECTION AT 40 MPH. I CAR WAS HIT HEAD ON, THE ENTIRE FRONT END AND FRAME WAS DESTROYED. NOT ONE OF MY AIRBAGS WAS DEPLOYED. I HAD JUST HAD LEFT SHOULDER SURGERY AND THE ONLY RESTRAINT WAS MY LAP AND CHEST SEAT BELT. I HAVE HAD TO GO THROUGH SURGERY, MULTIPLE DENTAL REPAIRS, REHAB. FORD TOLD ME THAT THERE HAD BEEN NO RECALL ON THE ESCAPE BUT THE CAR WAS DETERMINED TO BE TOTALED AND WAS GONE QUICKLY. I ONLY HOPE THAT THEY RECALL THESE FAULTY AIRBAGS QUICKLY BEFORE THERE ARE MORE DEATHS ATTRIBUTED TO THEM.
GOT A FLAT AS I DROVE INTO DRIVEWAY. FIGURED ILL JUST PUT THE DONUT SPARE ON AND GET THE FLAT FIXED IN THE AM. THE LUG WRENCH THAT COMES WITH THE VEHICLE, FACTORY (IM SINGLE OWNER) DOES NOT FIT LUG NUTS. REALLY FORD? 100 YEARS IN THE BUSINESS IS THIS IS WHAT YOU COME UP WITH? POOR HENRY WOULD HAVE A FIT.
AFTER REACHING DOWN BETWEEN THE SEAT AND CENTER CONSOLE TO GRAB SOMETHING THAT FELL, I SEVERELY CUT MY HAND AND ENDED UP NEEDING 4 STITCHES. THE GASH WENT ALL THE WAY DOWN TO MY TENDON. THERE IS EXPOSED, UNFINISHED METAL IMMEDIATELY UNDER THE DRIVER SEAT AND IT IS VERY EASY TO CUT YOUR HAND ON.
TL* THE CONTACT OWNS A 2014 FORD ESCAPE. THE CONTACT STATED THAT BOTH THE FRONT DRIVER AND PASSENGER SIDE EXTERIOR DOOR HANDLES FAILED TO LATCH SECURELY UNTIL ACCESSING THE RESET BUTTON LOCATED INSIDE THE DOOR. THE VEHICLE WAS TAKEN TO THE DEALER WHERE BOTH FRONT DOOR HANDLES WERE REPLACED FOR THE SECOND TIME. IN ADDITION, THE EXTERIOR REAR DRIVER SIDE DOOR HANDLE WAS REPLACED ONE TIME. THE MANUFACTURER WAS NOTIFIED OF THE FAILURES. THE APPROXIMATE FAILURE MILEAGE WAS 28. UPDATED 04/22/2016*LJ *TR
AFTER 3 VISITS TO THE DEALERSHIP BEGINNING IN OCTOBER 2015 COMPLAINING THAT THE DASHBOARD LIGHTS INCLUDING RADIO WILL BRIGHTEN AND DIM ON AN ERRATIC BASIS. THE FORD DEALERSHIP IDENTIFIED THE PROBLEM AS A DEFECTIVE SUN LOAD SENSOR CV6Z19E663A AND ORDERED THE PART UNDER WARRANTY ON 1/18/16 AT THE TIME I WAS TOLD THAT THE PART WOULD BE AVAILABLE IN A COUPLE OF DAYS. 4 WEEKS PASSED NO PART FILED COMPLAINT WITH FORD CASE # CAS-8813513 NOW IT IS 6+ WEEKS STILL NO PART. I CONSIDER THE ERRATIC DIMMING AND BRIGHTENING OF THE DASHBOARD LIGHTS WHEN THE HEADLIGHTS ARE ON AS A SAFETY ISSUE AS THE ERRATIC BEHAVIOR CAUSES A DISTRACTION. THE INABILITY OF FORD TO PROVIDE A REPLACEMENT PART ON A PROMPT BASIS UNDER WARRANTY WHEN THE PART IN QUESTION CONTINUES TO BE USED IN CURRENT PRODUCTION VEHICLES DOES NOT MAKE SENSE TO ME.
2014 FORD ESCAPE. CONSUMER WRITES IN REGARDS TO SAFETY FLAW IN VEHICLE MOTOR PUSH-BUTTON OFF DOES NOT AUTOMATICALLY GO INTO PARK AS IT REMAINS IN NEUTRAL. *SMD THE CONSUMER STATED HE INADVERTENTLY TURNED THE MOTOR OFF, WITH THE GEAR IN NEUTRAL. THE VEHICLE THEN ROLLED DOWN A SLIGHT HILL AND CRASHED INTO A RAVINE. THE VEHICLE WAS TOTALED. *JB
JUST PURCHASED A CERTIFIED PRE-OWNED 2014 FORD ESCAPE SE. A YELLOW CHECK ENGINE LIGHT APPEAR. TROUBLE CODE P26B7 (DEALER SPECIFIC). IT LOOKS LIKE THERE HAVE BEEN NUMEROUS ISSUES WITH THE BYPASS COOLANT SOLENOID OR COOLANT LEAKS. ALSO, STEERING WHEEL CONTROLS ONLY OCCASIONALLY WORK.
TL* THE CONTACT OWNS A 2014 FORD ESCAPE. THE CONTACT STATED THE VEHICLE WOULD STALL AFTER IDLING. THE CONTACT HAD TO WAIT THREE MINUTES THEN THE VEHICLE WOULD START NORMALLY. THE VEHICLE WAS DRIVEN TO THE DEALER AND THEY COULD NOT DUPLICATE THE FAILURE. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 28,000.
TL* THE CONTACT OWNS A 2014 FORD ESCAPE. WHILE ACCELERATING FROM A COMPLETE STOP TO APPROXIMATELY 15 MPH, THE VEHICLE STALLED WITHOUT WARNING. THE CONTACT SHIFTED THE VEHICLE INTO NEUTRAL AND RESTARTED THE VEHICLE. THE FAILURE RECURRED ON SEVERAL OCCASIONS WHEN THE CONTACT ACCELERATED FROM A COMPLETE STOP. THE CONTACT ALSO STATED THAT THE FAILURE ALWAYS RECURRED SHORTLY AFTER STARTING THE VEHICLE AND NEVER OCCURRED MORE THAN ONCE DURING ONE CONSECUTIVE TRIP. THE VEHICLE WAS TAKEN TO THE DEALER WHERE IT WAS NOT DIAGNOSED OR REPAIRED. THE DEALER INFORMED THE CONTACT THAT THE VIN WAS NOT INCLUDED IN NHTSA CAMPAIGN NUMBER: 15V005000 (FUEL SYSTEM, GASOLINE). THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 48,000.
AS RECOMMENDED IN LOW VISIBILITY SITUATIONS (FOG, DUST STORM, SNOW, ETC.) TO PULL OFF THE SIDE OF THE ROAD AND TURN OFF ALL YOUR LIGHTS, MY 2014 FORD ESCAPE WITH DAYLIGHT RUNNING LIGHTS (DRL) ARE UNABLE TO BE TURNED OFF EVEN WHEN THE VEHICLE IS IN PARK AND THE PARKING BRAKE SET DURING THE DAY OR NIGHT, THEREBY CAUSING A SAFETY HAZARD. THE ONLY WAY TO TURN OFF THE DRLS IS TO TURN OFF THE VEHICLE, WHICH THEN PRODUCES ANOTHER HAZARD SINCE YOU CANNOT KEEP THE AC OR HEATER RUNNING AS NEEDED. I HAVE NOTIFIED BOTH FORD CORPORATE AND MY LOCAL DEALERSHIP MULTIPLE TIMES WITH NO RESULTS OR CORRECTIVE ACTION PLAN.
A FEW MONTHS AGO, I HAD FILED A COMPLAINT ON THE 2014 FORD ESCAPE SE 1.6L TURBOCHARGED ECOBOOST WITH I-4WD MY MOTHER CURRENTLY OWNS. SHE HAD ACCELERATION PROBLEMS WITH THE CAR. AT A STOPLIGHT OR WHLE MOVING AT A DECENT PACE (ABOUT 20-40MPH), THE ENGINE WOULD SUDDENLY REV TOWARDS 4000-5000 AND NOT DROP INTO DRIVE. THIS HAD CONCERNED ME ALOT. MOM CALLED KELLER BROS. FORD HERE IN LITITZ, PENNSYLVANIA, AND SAID THAT SHE WILL HAVE TO TAKE HER CAR DOWN FOR A SOFTWARE UPDATE. THE UPDATE FIXED EVERYTHING. NO ACCELERATION PROBLEMS. AND SINCE THIS SOFTWARE UPDATE, I'VE NOTICED A HUGE DIFFERENCE. IT FEELS LIKE THERE IS MORE HORSES IN MY MOM'S CAR THAN THERE WAS BEFORE THE UPDATE. THE UPDATE HAPPENED 4-6 MONTHS AGO. I FEEL MUCH SAFER KNOWING THAT HER CAR WON'T END HER IN AN ACCIDENT. SHE CURRENTLY HAS OVER 16,000 MILES, AND SINCE THAT TIME FRAME, NO "DROP-OUTS" (< AS I CALL THEM) HAVE HAPPENED.
TL* THE CONTACT OWNS A 2014 FORD ESCAPE. THE CONTACT STATED THAT AN ABNORMAL SOUND EMITTED FROM THE VEHICLE AFTER IT WAS SHIFTED INTO THE REVERSE POSITION. THE CONTACT ALSO STATED THAT WHILE DRIVING APPROXIMATELY 35 MPH, THE VEHICLE SHIFTED INDEPENDENTLY FROM SECOND GEAR TO THIRD GEAR. THE FAILURE RECURRED MULTIPLE TIMES. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 85,000.
ROOF LEAKS ON BOTH SIDES OF VEHICLE CAUSE WATER STAINED/WET HEADLINER ABOVE WINDSHIELD PILLERS. TOOK TO DEALER, THEY CLAIMED THEY RESEALED ROOF RACK, AND CLEANED HEADLINER. NOT EVEN 2 WEEKS LATER PAASENGER SIDE HEADLINER IS WET AGAIN. CONTACTED DEALER AND FORD IT IS WORSE THIS TIME THAN IT WAS THE FIRST TIME. APPARENTLY MY ESCAPE ISN'T THE ONLY ONE WITH THIS ISSUE AFTER VISITING SEVERAL FORUM'S. WHEN VEHICLE IS IN MOTION I CAN HEAR WATER DRIPPING IF ITS IS RAINING OR IF THERE IS A HEAVY DEW.
CAR STALLS. POWER TO ENGINE STOPS. ENGINE FAULT LIGHT COMES ON. HAVE TO PULL OVER TURN ENGINE OFF AND RESTART. THIS HAS HAPPENED ON HIWAY AT SPEED OF 75 AND ON ROAD SITTING AT LIGHT.
AFTER ONLY 22,000 MILES, I HAD TO PAY FOR NEW PADS AND ROTORS ON THE REAR BRAKES. THE DEALER REPAIRED THE BRAKES BUT REFUSED TO COVER THE COST UNDER A WARRANTY CLAIM. THE SERVICE TICKET BLAMED THE FAILURE ON A "FOUND LEFT REAR INSIDE PAD METAL TO METAL, FOUND SLIDE RUSTED UP"!
TL* THE CONTACT OWNS A 2014 FORD ESCAPE EQUIPPED WITH CONTINENTAL CONTI PRO CONTACT TIRES, SIZE: 235/55R17 99H. WHILE INSPECTING THE VEHICLE, THE CONTACT NOTICED THAT A BUBBLE HAD DEVELOPED ON THE FRONT PASSENGER SIDE TIRE. THE VEHICLE WAS TAKEN TO THE DEALER AND THE TIRES WERE REPLACED. THE CONTACT MENTIONED THAT THE FAILURE RECURRED ON THE DRIVER SIDE OF THE VEHICLE. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE VEHICLE AND TIRE FAILURE MILEAGE WAS 16,223.
TL* THE CONTACT OWNS A 2014 FORD ESCAPE. THE CONTACT STATED THAT WHILE DRIVING AT APPROXIMATELY 40 MPH, THE VEHICLE WAS REAR ENDED, WHICH CAUSED THE CONTACT TO CRASH INTO ANOTHER VEHICLE. THE AIR BAGS FAILED TO DEPLOY. A POLICE REPORT WAS FILED. THE CONTACT SUSTAINED TWO BLACK EYES AND VARIOUS BRUISES ALL OVER THE BODY. THE CONTACT REQUIRED MEDICAL ATTENTION. THE VEHICLE WAS TOWED TO AN INDEPENDENT MECHANIC. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 23,000.
TL* THE CONTACT OWNS A 2014 FORD ESCAPE. THE CONTACT STATED THAT THE VEHICLE STALLED. THE VEHICLE WAS TAKEN TO THE DEALER BUT WAS NOT DIAGNOSED OR REPAIRED. THE CONTACT STATED AFTER THREE DAYS OF ATTEMPTING TO UNLOCK THE DOORS, THE VEHICLE WOULD NOT UNLOCK. THE VEHICLE WAS TAKEN BACK TO THE DEALER WHERE IT COULD NOT BE DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS APPROXIMATELY 14,170.
I EXPERIENCED ON THREE OCCASIONS THAT THIS VEHICLE MISFIRES, STUMBLES, SHUDDERS AND ALMOST SHUTS OFF UNDER HEAVY ACCELERATION WHILE ATTEMPTING TO MERGE ONTO A HIGHWAY.THE LAST TIME THIS PROBLEM OCCURRED I WAS FORCED TO PULL ONTO THE BREAKDOWN LANE AND ALMOST CAUSED AN ACCIDENT DUE TO HIGHWAY TRAFFIC TRAVELING AT 70 MPH AND MY INABILITY TO ATTAIN A SUITABLE MERGING SPEED. I HAVE FURTHER OBSERVED THAT THIS SITUATION HAS ONLY OCCURRED AND COULD BE REPLICATED DURING RAIN AND HIGH HUMIDITY. THIS PROBLEM IS A DEFINITE SAFETY HAZARD THAT NEEDS TO BE ADDRESSED!
I HAD A RECALL PERFORMED THAT INCLUDED SOFTWARE. PRIOR TO THIS I HAD A DIGITAL READOUT OF MY SPEEDOMETER. AFTER THE RECALL THE READING I GOT BECAME AVERAGE SPEED. WITH THE DIGITAL READ I COULD GET QUICK UPDATE ON SPEED. THE AVERAGE SPEED IS ABSOLUTELY USELESS. I NOTIFIED FORD. THEY OPENED CASE CAS-7804630. SUBSEQUENT E-MAIL FROM THEM THEN RECORDED CASE CLOSED. UNSATISFACTORY. CASE FILED ON 08/31/2015.
TL* THE CONTACT OWNS A 2014 FORD ESCAPE. WHILE DRIVING 10 MPH, THE VEHICLE LOST POWER DUE TO AN ELECTRICAL FAILURE. THE VEHICLE WAS TAKEN TO A DEALER TO BE REPAIRED WHERE IT WAS DIAGNOSED THAT THE BCM CONNECTOR WAS DISCONNECTED. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE. THE FAILURE MILEAGE WAS 22,000.
THE CAR IS BUCKING AND ALMOST STALLING WHEN I ACCELERATE. I'VE TAKEN IT TO TWO DIFFERENT DEALERS AND THEY CAN'T FIND ANYTHING. ONE DEALER TOLD ME THAT THIS WAS NORMAL, EVEN THOUGH I FOUND SIMILAR COMPLAINTS ONLINE.
IN MARCH 2015 CAR KEPT STALLING WHILE DRIVING AND WHILE STOPPED. BROUGHT TO DEALER WHO DIAGNOSED AS A PROBLEM WITH FUEL PUMP. AFTER A MONTH I GOT THE CAR BACK WITH REPLACED FUEL PUMP. AFTER THE FIX, CAR WOULD OFTEN HESITATE, SPUTTER AND SHAKE LIKE IT WAS ABOUT TO STALL. IN SEPTEMBER CAR KEPT STALLING ON START UP. BROUGHT TO DEALER WHO SAID CAR WAS "FINE" AND OPERATING AS DESIGNED. THEY COULDN'T DUPLICATE PROBLEM. CAR CONTINUES TO HESITATE, SPUTTER AND SHAKE. AGAIN YESTERDAY CAR STALLED OUT 3 TIMES AT START UP. DON'T FEEL SAFE DRIVING IT.
TL* THE CONTACT OWNS A 2014 FORD ESCAPE. WHILE DRIVING AT APPROXIMATELY 65 MPH, THE VEHICLE STALLED AND THE BATTERY WARNING LIGHT ILLUMINATED. THE CONTACT COASTED OVER TO THE SHOULDER AND WAS SHIFTED INTO PARK. THE CONTACT WAITED FOR A FEW MINUTES AND THE VEHICLE RESTARTED. THE CONTACT STATED THAT THE VEHICLE WAS DIAGNOSED AT AN UNKNOWN LOCATION WHERE THE FAILURE WAS UNABLE TO BE DUPLICATED. THE FAILURE RECURRED INTERMITTENTLY. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 7,439.
DOOR AJAR WARNING KEEPS GOING ON AND EVEN AFTER REPEATED HARD CLOSE OF DOOR WARNING IS STILL ON. VEHICLE IS IN PARK AND NOT MOVING. DOOR LATCH ASSEMBLY NEEDING REPLACEMENT.
THIS IS LEASED. MY AUTO TRANS. RANDOMLY POPS INTO NEUTRAL THEN KICKS INTO GEAR, CAUSING A JOLT. THIS HAPPENS SOMETIMES NOT AT ALL, AND ONCE THREE TIMES IN ONE DAY. I'VE TAKEN IT TO THE FORD DEALER WHO CANNOT REPLICATE THE PROBLEM, BUT HAS BUT A LOT OF MILES ON MY LEASE. LAST FRIDAY, THIS ALMOST CAUSED AN ACCIDENT. I HAVE SINCE BEEN ON CHAT WITH FORD, HAVE CALLED THEM, HAVE COMPLAINED REGARDING NC LEMON LAW, AND MORE, AND FORD WILL NOT REPLY AT ALL. MY WIFE IS UPSET THAT I AM EVEN DRIVING THE CAR, AND I WILL NOT LET HER DRIVE IT. I WAS TAKING TWO FRIENDS GOLFING A FEW WEEKS AGO AND IT HAPPENED TWICE, AND THEY BOTH COMMENTED, SO I HAVE WITNESSES WHO FELT IT. I WANT A RESOLUTION. THIS HAS CAUSED TO NEAR MISSES. ONE WHEN PULLING FROM A PARKING LOT ONTO A 45 MPH ROAD WHEN IT STALLED FOR ABOUT 50 YARDS, AND LAST FRIDAY ON THE HIGHWAY WHEN IT STALLED THEN VERY ABRUPTLY AND NOISILY KICKED BACK INTO GEAR. I WAS WILLING TO GET THE CAR FIXED, BUT AFTER HAVING IT INTO THE FORD DEALER NOW FOUR TIMES, I JUST WANT FORD TO GET ME OUT OF THE LEASE AND INTO ANOTHER FORD OR LINCOLN, WHICH I THINK IS A FAIR RESOLUTION, AS I WILL STILL BE PAYING FOR A CAR. I KNOW I CANNOT DRIVE THIS ONE ANYMORE, BUT CURRENTLY DON'T HAVE ANOTHER OPTION. THIS HAPPENS RANDOMLY, ALWAYS IN MOTION WHILE PICKING UP SPEED. USUALLY WHEN THE MOTOR IS WARM OR GETTING THERE. IT CAN BE AT 15-20 MPH OR EVEN ON A 70 MPH HIGHWAY. NO CONSISTENCY. IT HAS PROBABLY HAPPENED 30 OR 40 TIMES IN THE LAST SIX MONTHS, INCLUDING THE BAD ONE FRIDAY, ONCE ON SATURDAY, TWICE ON SUNDAY AND ONCE TODAY (TUESDAY). I AM NOW TRACKING THE INCIDENTS.
THE SEALS ON THE AIR CONDITIONER EVAPORATOR DRAIN BOX HAVE FAILED TWICE IN 3 MONTHS. THIS CONDITION ALLOWS WATER THAT SHOULD DRAIN OVERBOARD THROUGH THE EVAPORATOR DRAIN BOX DRAIN HOSE TO LEAK OUT OF THE EVAPORATOR BOX ONTO THE FLOOR CARPET ON EACH SIDE OF THE CAR. THE WATER SATURATES THE CARPET UNDER THE DRIVERS AND PASSENGERS FEET. THE WATER CREATES A POTENTIALLY DANGEROUS CONDITION OF THE DRIVERS FEET BEING ABLE TO SLIP OFF THE BRAKE OR GAS PEDAL FROM BEING CONTINUOUSLY WET WHILE OPERATING THE CAR. FORD REPAIRED THE CAR UNDER WARRANTY 3 MONTHS AGO. THE SEALS FAILED AGAIN AND SATURATED THE CARPET ON THE DRIVERS SIDE WITH WATER THAT LEAKED OUT OF THE EVAPORATOR BOX. FORD'S SERVICE MANAGER STATED "THE FACTORY FORD REPAIR KIT FOR THIS CONDITION IS NOT WORKING". HE ALSO STATED "THIS SEAL FAILURE IS AFFECTING 33% OF THE ESCAPES ON THE ROAD AND OTHER MAKES THAT USE THE SAME SEALS AND FORD IS AWARE OF THE HIGH RATE OF SEAL FAILURES". FORD TOLD US TO KEEP DRIVING THE CAR BECAUSE THE SERVICE DEPARTMENT IS BACKED UP WITH THESE REPAIRS. WHY ISN'T THERE A RECALL ON THESE AFFECTED VEHICLES? HOW MANY PEOPLE HAVE TO DIE BEFORE FORD ISSUES A RECALL ON THE AFFECTED VEHICLES?
TL* THE CONTACT OWNS A 2014 FORD ESCAPE. THE CONTACT STATED THAT THE SEAT BELT ASSEMBLY WAS UNSTABLE AND MADE RATTLING AND POPPING NOISES. THE CONTACT STATED THAT THE FAILURE CAUSED THE SEAT BELTS TO LOCK IN ONE PLACE AND WOULD NOT ADJUST. THE VEHICLE WAS TAKEN TO A LOCAL DEALER WHO DIAGNOSED AND REPLACED THE SEAT BELT ASSEMBLY. THE FAILURE RECURRED SEVERAL TIMES. THE MANUFACTURER WAS NOTIFIED AND A REGIONAL INSPECTOR WAS DISPATCHED TO INSPECT THE FAILURE. THE SEAT BELT ASSEMBLY WAS REPLACED AGAIN, INCLUDING ADDING INSULATION TO REDUCE THE NOISE. THE FAILURE RECURRED FOUR TIMES AND WAS REPAIRED THREE TIMES, BUT THE NOISE COULD STILL BE HEARD. THE FAILURE MILEAGE WAS 25,000.
TL* THE CONTACT OWNS A 2014 FORD ESCAPE. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 14V597000 (AIR BAGS, SEAT BELTS); HOWEVER, THE PART NEEDED TO DO THE REPAIR WAS NOT AVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME TO PROVIDE THE REPAIR. THE CONTACT HAD NOT EXPERIENCED THE FAILURE.
TL* THE CONTACT OWNS A 2014 FORD ESCAPE. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 15V005000 (FUEL SYSTEM, GASOLINE) HOWEVER, THE PART TO DO THE REPAIR WAS NOT AVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. UPDATED 10/05/15.*JB
WHILE TRAVELING ON I-76, I CAME UPON A TRUCK-TIRE TREAD IN THE MIDDLE OF MY LANE. THERE WERE VEHICLES ON BOTH SIDES OF ME SO I COULD NOT SWERVE TO AVOID IT, I RAN OVER IT AND IT DAMAGED THE ENGINE SHIELD ON THE UNDERSIDE OF MY CAR ($300), A FRIEND RECENTLY HAD A SIMILAR INCIDENT IN WHICH A TRUCK AHEAD AND ON HIS RIGHT THREW A TREAD WHICH STRUCK THE FRONT OF THE CARE ($1300). WHILE ON A RECENT EXTENDED TRIP, I CAME UPON 50-75 DISCARDED TREADS ON THE INTERSTATES. THE PURPOSE OF MY MAKING THIS REPORT IS TO SUGGEST THAT CONSIDERATION BE GIVEN TO BANNING RETREADS ON OVER-THE-ROAD TRUCKS. THEY APPEAR TO BE UNRELIABLE AND COULD CAUSE SERIOUS ACCIDENTS AT THESE SPEEDS IF THEY HAVEN'T ALREADY.
**THIS INCIDENT INVOLVES THE PANORAMIC ROOF GLASS/WINDOW SPONTANEOUSLY BURSTING AT HIGHWAY SPEEDS.** MY FAMILY AND I WERE DRIVING AT HIGHWAY SPEEDS WHEN SUDDENLY WE HEARD A VERY LOUD EXPLOSION. IT STARTLED MY HUSBAND, HE ALMOST LOST CONTROL OF THE VEHICLE BECAUSE THE VEHICLE SWERVED AS A RESULT OF HAVING THE ROOF TORN OPEN AT HIGHWAY SPEEDS. THIS INCIDENT COULD CAUSE A SEVERE, LIFE-THREATENING INJURY. WE PULLED OVER TO THE SIDE OF THE ROAD. WE SAW THAT THE GLASS HAD BURST ALMOST COMPLETELY, LEAVING ONLY APPROXIMATELY 1.5" MARGINS OF SHATTERED GLASS AROUND THE EDGES. THE RUBBER BOND THAT SEALS THE GLASS ON ALL FOUR SIDES TO THE ROOF OF THE VEHICLE BENT TO THE POINT WHERE IT WAS FLAILING ABOUT ON THE HIGHWAY. THE SHATTERED PIECES OF GLASS CHIPPED/SCRATCHED/DAMAGED THE ROOF RACK, REAR PANORAMIC ROOF GLASS (THE PANORAMIC ROOF ON THE THIS ESCAPE IS COMPRISED OF TWO GLASSES, ONE IN THE FRONT THAT SLIDES OPENED AND CLOSED, AND THE REAR ONE THAT REMAINS STATIONARY) AND THE ROOF OF THE VEHICLE. ABSOLUTELY NOTHING IMPACTED THE VEHICLE TO CAUSE THIS DAMAGE. THIS INCIDENT IS NOT A RESULT OF MISUSE OR ABUSE. IT IS ABSOLUTELY A DEFECTIVE COMPONENT THAT FORD MOTOR COMPANY HAS NOT BEEN RESPONSIBLE FOR. WHILST ON THE SIDE OF THE ROAD, WE CONTACTED OUR FORD DEALERSHIP. THEY TOLD US TO SEND PICTURES. WE DID AND THEY SENT THEM TO FORD CORPORATE FOR APPROVAL. THEY ANSWERED THAT SINCE THEY CAN'T SEE THE DEFECTIVE COMPONENT IN THE PICTURES, THEY CAN ASSUME SOMETHING IMPACTED THE GLASS AND THEREFORE THE INCIDENT DOES NOT QUALIFY FOR WARRANTY SERVICE. I WAS QUOTED THAT THE REPAIRS COULD COST APPROXIMATELY $1500USD. I HAVE DOCUMENTATION AND PICTURES OF THE INCIDENT THAT I WOULD BE MORE THAN HAPPY TO SHARE IF DEEMED HELPFUL TO MAKE MY CASE. THIS IS AN ISSUE THAT HAS AFFECTED MANY ESCAPE OWNERS. THERE WAS EVEN A RECALL IN 2014 REGARDING ISSUES WITH THE PANEL OF THE PANORAMIC ROOF.
TL* THE CONTACT OWNS A 2014 FORD ESCAPE. THE CONTACT STATED THAT WHILE DRIVING APPROXIMATELY 20 MPH GOING DOWN A HILL WITH THE BRAKES ENGAGED, THE BRAKE PEDAL WENT TO THE FLOOR AND FAILED TO RESPOND WITHOUT WARNING. THE VEHICLE CRASHED INTO A GRANITE WALL AND ROLLED OVER LANDING IN AN UPRIGHT POSITION. THE CONTACT MENTIONED THAT ONLY THE SIDE AIRBAGS DEPLOYED. NO POLICE REPORT WAS FILED. THE CONTACT WAS SORE BUT DID NOT SEEK MEDICAL ATTENTION. THE VEHICLE HAD NOT BEEN REMOVED FROM THE PROPERTY. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 7,000.
I ATTEMPTED TO CLOSE THE REAR LIFT GATE DOOR BY THE HANDLE, AND IT ACTED AS IF THERE WERE NO SCREWS HOLDING IT TO THE DOOR. I HAD TO GRASP AND PULL DOWN ON THE DOOR TO CLOSE IT THEN AND SINCE THEN IN ALL CASES. POOR MANUFACTURE.
TL* THE CONTACT OWNS A 2014 FORD ESCAPE. THE CONTACT STATED THAT WHILE GETTING THE VEHICLE SERVICED, THE TECHNICIAN COULD NOT FIND A LUG NUT WRENCH TO FIT THE LUG NUTS ON THE VEHICLE. THE VEHICLE WAS TAKEN TO THE DEALER WHERE IT WAS DIAGNOSED THAT THE LUG NUTS WERE ENLARGED AND NEEDED TO BE REPLACED. THE LUG NUTS WERE REPLACED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS 58,650.
WHENEVER CAR IS ON AND PARKED, NOT MOVING, OR GOING SLOWER THAN 20 MPH, THE AIR CONDITIONING DOES NOT COOL AND BLOWS EXTREMELY HOT AIR INTO THE CAR. IF I AM IN TRAFFIC, AT A STOP LIGHT, GETTING DRIVE THROUGH, OR PARKING THE CAR, IT QUICKLY GETS DANGEROUSLY HOT. RIGHT NOW WE HAVE 100+ DEGREE DAYS CONSISTENTLY, WITH MY CHILD IN THE BACK SEAT I FEAR DRIVING MY VEHICLE IN THIS HEAT AS IT IS KNOWN TO KILL IN TEXAS. MY FATHER IS AN ELECTRICIAN AND WHEN I TOLD HIM HE SAID IT LOOKS LIKE AN ELECTRICAL OR POWER PROBLEM BECAUSE HE THINKS THE CAR IDLES TOO LOW.
TL* THE CONTACT OWNS A 2014 FORD ESCAPE. WHILE DRIVING AT VARIOUS SPEEDS, THE VEHICLE EXPERIENCED UNINTENDED ACCELERATION AND SURGED FORWARD. THE VEHICLE WAS TAKEN TO THE DEALER WHO WAS UNABLE TO DIAGNOSE THE CAUSE OF THE FAILURE. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 12,000.
TL* THE CONTACT OWNS A 2014 FORD ESCAPE. THE CONTACT STATED THAT THE RECALL NOTICE FOR NHTSA CAMPAIGN NUMBER: 14V597000 (AIR BAGS) WAS RECEIVED IN NOVEMBER OF 2014. AFTER CONTACTING THE DEALER ON MULTIPLE OCCASIONS, THE CONTACT WAS INFORMED THAT THE PARTS NEEDED TO REPAIR THE VEHICLE WERE STILL NOT AVAILABLE AND NO ESTIMATED TIME FOR RECEIVING THE PARTS COULD BE GIVEN. THE CONTACT HAD NOT EXPERIENCED A FAILURE. UPDATED 09/25/15*LJ UPDATED 01/26/15.*JB
USES TO MUCH GAS,GAUGES ON DASH GO UP AND DOWN TO MUCH, EX, IT SAYS 150 MILES TIL E GO 8 MILES IT SAYS 126. PARK IT SAYS 163 MILES TO E , START CAR BACK UP IT SAYS 187 MILES TIL E. IT IS NEVER THE SAME. DEALER SAYS THEY REPLACED GAUGES BUT IT STILL DOING IT. I PUT 11GALLONS OF GAS IN IT WILL SAY 287 MILES TIL E GO 60 MILES IT SAYS 164 MILES TIL E GAS GAUGE GOES FROM FULL TO 1/2 TANK WHICH MEANS IT TOOK 7 GALLONS TO GO 60 MILES WHICH MEANS 8.5 MILES TO A GALLON.
TL* THE CONTACT OWNS A 2014 FORD ESCAPE. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 15V005000 (FUEL SYSTEM, GASOLINE); HOWEVER, THE PART NEEDED TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE.
"ENGINE FAULT SERVICE NOW LIGHT" CAME ON TWICE WITH "HILL START ASSIST NOT AVAILABLE" BOTH TIMES. AFTER STOPPING AT TRAFFIC LIGHT AND STEPPING ON GAS PEDAL, CAR WOULD NOT MOVE AND GAVE NO INDICATION IT HAD STALLED. ALL NORMAL LIGHTS WERE ON. I PUT CAR IN "PARK" AND RESTARTED. THIS HAS HAPPENED TWICE ON HILLS AND HAS DIED ON ME FOUR TIMES.
I WAS DRIVING ON THE HIGHWAY WHEN THE "ENGINE FAULT SERVICE NOW" WARNING LIGHT CAME ON. MY CAR THEN LOST POWER AND WENT INTO A "LIMP HOME" MODE. ONCE I SAFELY ARRIVED AT MY DESTINATION I TURNED OFF THE VEHICLE. ONCE IT WAS TURNED BACK ON, IT WAS FINE. I TOOK THIS INTO THE DEALERSHIP. THEY REPAIRED A RECALL AND ORDERED PARTS. IT TOOK A FEW DAYS FOR THE PARTS TO GET IN. DURING THAT TIME EVERY TIME I DROVE ON THE HIGHWAY THE CAR STARTED MAKING A KNOCKING NOISE AND THEN THE LIGHT WOULD COME BACK ON AND THE VEHICLE WOULD GO BACK INTO THAT LIMP HOME MODE. I WAS ALMOST REAR ENDED BY SEMIS AND OTHER VEHICLES AT FAST RATES OF SPEED DUE TO THIS ISSUE. I TOOK THE VEHICLE BACK IN FOR THEM TO INSTALL THE ORDERED PARTS. WHEN I GOT MY CAR BACK THE ISSUE CONTINUED, AND NOW MY CAR IS IN THE SHOP FOR THE 4TH TIME. THEY ARE WORKING WITH FORD ENGINEERS AND THEY ARE NOT HAVING LUCK FINDING THE ISSUE. I HAVE READ OF OTHER INDIVIDUALS HAVING THIS SAME ISSUE. IS IT GOING TO TAKE A FATALITY BEFORE SOMETHING IS DONE? I HAVE AN 8 MONTH OLD BABY, AND I BOUGHT A NEW CAR FOR SAFETY AND SECURITY - I DO NOT HAVE EITHER AT THIS TIME.
MOST RECENT AND TROUBLING INCIDENT WAS TRAVELLING DOWNHILL AROUND 30 MPH, NOT PRESSING GAS PEDAL, AND ENGINE RPMS ROSE TO OVER 4000 AND STAYED WITH THE ENGINE MAKING A DISTINCT NOISE THAT EVEN A 12 YEAR OLD NOTICED WAS NOT RIGHT. AFTER APPLYING BRAKE AND REACHING BOTTOM OF HILL, THE RPMS EVENTUALLY REDUCED. SO FAR THIS EXTREME CASE WAS A ONE TIME OCCURENCE, BUT SEEMS RELATED TO OTHER BEHAVIOR. DURING REGULAR IN-TOWN TRAVELLING THE ENGINE JUST DOES NOT SEEM TO CHANGE GEARS CORRECTLY OR SMOOTHLY. RPMS WILL REMAIN BETWEEN 2000-3000 REGARDLESS IF YOU ARE GOING 10 MPH OR 55 MPH, BUT PROBLEM IS NOT CONSISTENT. MULTIPLE TIMES WHEN PULLING OUT INTO TRAFFIC AND ALSO GOING INTO REVERSE, THE CAR ALMOST STALLS AND DOES NOT ACCELERATE AS QUICKLY AS IT SHOULD GIVEN THE PRESSURE ON THE GAS PEDAL. IT SEEMS AS IF ALL OF THESE TYPES OF ISSUES ARE RELATED TO THE SAME CORE PROBLEM WITH THE ENGINE/TRANSMISSION AND I SEE OTHER COMPLAINTS HERE SIMILIAR TO THIS. I'VE HAD THE CAR FOR 8 MONTHS AND IT SEEMS TO BE MORE FREQUENT AS TIME PASSES. THESE ISSUES ARE MUCH MORE NOTICABLE WITH DAILY DRIVING, BUT MY HUSBAND HAS NOTICED DURING THE FEW TIMES HE DRIVES THE CAR. HE SAYS IT IS JUST A "CLUNKY" DRIVING CAR, BUT CAR FEELS VERY UNRELIABLE WHEN DRIVEN ON A DAILY BASIS ESPECIALLY FOR THE PRICE.
I BOUGHT THIS CAR A YEAR AGO, AND PUT A ROAD SAFETY KIT UNDER THE FRONT PASSENGER SEAT. LAST WEEK MY PASSENGER SEAT AIR BAG LIGHT CAME ON AND THE AIRBAG WAS DISCONNECTED. THE DEALER SAID A WIRE BROKE BECAUSE THAT KIT WAS UNDER THE SEAT. THEY ARE CHARGING ME OVER $200.00 TO REPLACE THIS BROKEN WIRE AND PIGTAIL! THIS IS A BIG SAFETY CONCERN THAT SUCH A SMALL ITEM CAN DISARM A BIG SAFETY FEATURE. WHY IS THIS AREA SO ACCESSIBLE TO SUCH A PROBLEM? THIS IS A BIG ENGINEERING DEFECT ON FORD'S PART. THESE VEHICLES SHOULD BE RECALLED AND HAVE A GUARD OF SOME SORT INSTALLED TO KEEP THIS FROM HAPPENING. EVEN A CHILD COULD KICK SOMETHING SMALL, EVEN A BABY BOTTLE, UNDER THE SEAT. THEN, THE AIRBAG WOULD NOT WORK AS AN ADULT GOT INTO THE CAR. *TR
WHILE PULLING OUT OF A PARKING LOT, THE A/C WAS TURNED ON. THERE WAS A GRINDING NOISE, SMOKE STARTING COMING UP FROM THE HOOD AND OUT THE WHEEL WELL, AND THE ENGINE STALLED OUT, LEAVING THE CAR IN HALF WAY OUT IN TRAFFIC. EACH TIME THE ENGINE WAS RESTARTED, IT STALLED OUT AGAIN RIGHT AWAY. FINALLY THE VEHICLE WAS PUSHED OUT OF THE ROAD AND INTO AN ADJACENT PARKING LOT FOR TOWING. THE DEALERSHIP SAYS THE COMPRESSOR BLEW AND SENT METAL SHRAPNEL THROUGHOUT THE HOOD, PENETRATING RUBBER HOSES AND BELTS, AND CAUSING THE CAR TO STOP RUNNING. *TR
I HAVE ISSUED A COMPLAINT ABOUT THREE AND A HALF MONTHS AGO. AGAIN, MY MOTHER IS STILL HAVING ACCELERATION PROBLEMS WITH HER CAR. ON APRIL 22ND, SHE STATED THAT SHE WAS GOING UP A HILL, AND THE CAR SUDDENLY STARTED REVVING TO 4000-5000RPM. AT ONE POINT, SHE SAID SHE LIGHTLY WENT ON THE GAS TO SEE IF THE FUEL WOULD KICK IN AND IT REVVED UP 500 RPM PAST THE REDLINE, AND STILL NO ACCELERATION. ONE DAY, MY MOM IS GOING TO END UP BEING REAR-ENDED WHEN THIS HAPPENS AND I WOULD NOT LIKE THAT TO HAPPEN. FORD ABSOLUTELY NEEDS TO DO SOMETHING ABOUT THIS. I'VE SCROLLED THROUGH ALL COMPLAINTS OF THIS MODEL YEAR AND I'VE SEEN THAT AT LEAST 50 PEOPLE ARE EXPERIENCING THESE PROBLEMS. FORD MUST FIX THIS (THAT MEANS ISSUE RECALLS!!!)!!!!! *TR
WINDSHIELD WIPER FLUID LEAKING IN CAR, LEAK IN HOSE. WHEN FIXED DIDNT SEAL WINDSHIELD PROPERLY CAUSING RAIN TO COME INTO VEHICLE CAUSING UNSAFE DRIVING. *TR
2014 FORD ESCAPE. CONSUMER WRITES IN REGARDS TO VEHICLE TRANSMISSION PROBLEMS. *SMD THE CONSUMER STATED WHILE DRIVING, THE VEHICLE SUDDENLY LOST POWER AND ALMOST CAME TO A STOP. THE LIGHTS ON THE TRANSMISSION BOX STARTED TO FLICKER FROM DRIVE TO NEUTRAL, ETC. THERE WAS A LOUD NOISE, SO THE CONSUMER PUT THE VEHICLE IN SPORT MODE AND THEN INTO DRIVE. THE GEAR THEN SHIFTED OUT OF DRIVE ON ITS OWN AND LOST POWER. *JB
VEHICLE WOULD NOT START AFTER BEING PARKED FOR APPROXIMATELY ONE HOUR. TRIED SEVERAL TIMES TO START, HEADLIGHTS AND DASH LIGHTS WOULD ILLUMINATE, BUT THERE WAS NO INDICATION OF ANY POWER GOING TO ENGINE TO START. NO CLICKING (AS WITH A DEAD BATTERY - ALL LIGHTS WERE FUNCTIONING PROPERLY). WAITED 10 MINUTES AND IT STARTED. TURNED IT OFF BRIEFLY TO GO INSIDE TO TELL SHOP OWNER THAT CAR HAD STARTED. CAME BACK OUT, IT WOULD NOT START AGAIN. TRIED SEVERAL TIMES TO RESTART AND IT WOULD NOT. LEFT CAR WHERE PARKED AND CALLED A TOW TRUCK TO TAKE CAR TO DEALER IN THE MORNING. DEALER WAS UNABLE TO RECREATE THE PROBLEM AND WAS ABLE TO GET THE CAR TO START EACH TIME. I WAS TOLD THAT THERE WAS NOTHING THEY COULD DO AND TO PICK UP MY CAR. WHICH I DID. *TR
BACKED OUT OF DRIVEWAY, PUT CAR IN GEAR AND "ENGINE MALFUNCTION" WARNING BOX CAME UP ON DASHBOARD. PUT CAR IN NEUTRAL AND BACK INTO DRIVE. WARNING BOX DISAPPEARED, BUT EXCLAMATION POINT IN TRIANGLE WAS ON DASHBOARD. DEPRESSED GAS PEDAL AND CAR MOVED FORWARD VERY SLOWLY WITH HESITATION AND JERKING POWER SURGES. DROVE APPROXIMATELY 2-3 BLOCKS AS HESITATION, JERKING AND LACK OF POWER CONTINUED. WENT BACK HOME AND CALLED TOW TRUCK TO TAKE CAR TO DEALER. TACHOMETER WAS ERRATIC AND BOUNCING AROUND, WHEN CAR IDLED. CAR STARTED FINE SEVERAL TIMES, BUT WOULD NOT ACCELERATE OR RUN NORMALLY. DEALER VERIFIED COMPLAINT, AND REPAIRED AFFECTING WIRING. *TR
ONCE AGAIN VEHICLE WOULD NOT START AFTER BEING PARKED FOR OVER AN HOUR. TRIED SEVERAL TIMES TO START. ALL DASH LIGHTS AND HEADLIGHTS, RADIO, WINDOWS, ETC. WOULD FUNCTION, BUT NO INDICATION OF IGNITION WHEN KEY WAS TURNED. TRIED BOTH KEYS TO MAKE SURE IT WAS NOT A BAD KEY. NEITHER KEY WORKED. LEFT CAR WHERE PARKED OVERNIGHT AND RETURNED IN THE MORNING. CAR STARTED. CALLED DEALER AND IT WAS SUGGESTED THAT I DRIVE THE CAR IN, RATHER THAN HAVE IT TOWED IN. I DID. I LEFT THE CAR AT THE DEALER AND WAS INFORMED LATER THAT DAY THAT THEY HAD BEEN ABLE TO VERIFY MY COMPLIANT. THEY INDICATED THAT IT WAS A BUILD UP OF RESISTANCE IN A WIRE THEN THE ENGINE WAS HOT. IT WAS WRAPPED AND I WAS ASSURED THE I WOULD NO LONGER HAVE THE PROBLEM. I DID SOME RESEARCH AND FOUND THAT SOME 2013-14 FORD ESCAPES HAVE BEEN RECALLED FOR INSUFFICIENT COMPRESSION OF CASING AROUND THE WIRING, CAUSING EXACTLY THE PROBLEMS I HAVE BEEN HAVING. ALL THE POTENTIAL PROBLEMS LISTED IN THE RECALL, SHORT OF A POSSIBLE CRASH HAVE BEEN EXPERIENCED TO DATE! MY VEHICLE WAS MANUFACTURED AT ONE OF THE AFFECTED ASSEMBLY PLANTS DURING THE AFFECTED DATES. HOWEVER, THE RECALL INDICATES 2.0 LITER ENGINES. MINE IS A 1.6 LITER ENGINE. THEREFORE, DEALER SAID THEY COULD NOT DO ANYTHING FOR ME AND ASSURED ME THE PROBLEM HAD BEEN SOLVED. I REQUESTED THAT THE WIRING HARNESS BE REPLACED BECAUSE I FELT UNSAFE IN MY VEHICLE AND WAS AFRAID THAT IT WOULD STOP SUDDENLY AND I COULD CRASH. I WAS TOLD THAT REPAIR WAS NOT POSSIBLE, BECAUSE MY SPECIFIC VIN WAS NOT RECALLED. I WAS ASSURED THAT I SHOULD HAVE NO FURTHER PROBLEMS. I ACCEPTED THE RETURN OF MY VEHICLE, WITH THE ASSURANCE THAT IF IT HAPPENED AGAIN, WE WOULD ESCALATE MY REQUEST FOR REPLACEMENT OF THE WIRING HARNESS. THE DEALER HAD MY CAR FOR OVER A WEEK. *TR
TL* THE CONTACT OWNS A 2014 FORD ESCAPE. THE CONTACT RECEIVED A NOTIFICATION OF NHTSA CAMPAIGN NUMBER:15V005000 (FUEL SYSTEM, GASOLINE). THE CONTACT STATED THAT THE PART NEEDED TO REMEDY THE VEHICLE WAS UNAVAILABLE. THE MANUFACTURER WAS NOT MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. UPDATED 5/28/15 *TA UPDATED 9/17/2015*JS
THE STEERING WOULD NOT CENTER AND LOST POWER AND LOCKED UP COULD NOT TURN RIGHT OR LEFT. *TR
THE VEHICLE BRAKES HAD BEEN MAKING A GRINDING NOISE, SPECIFICALLY WHILE BACKING UP. AFTER A TRIP TO THE DEALER THEY STATED THERE WERE NO ISSUES. A FEW MONTH LATER (AT NIGHT) THE VEHICLES BRAKES BECAME GRABBY, GRINDING, AND SQUEALING, CAUSING THE ABS SYSTEM TO ACTIVATE THINKING THE VEHICLE TIRES WERE LOCKED UP AND SLIDING. THE VEHICLE THEN SLID OFF THE ROAD. I INSPECTED THE BRAKES THE FOLLOWING MORNING AND FOUND THAT ROTORS WERE HEAVILY DAMAGED WITH GOUGES AND GROOVES. THEY LOOKED AS THOUGH THEY HAD 60K MILES ON THEM IN-LIEU-OF THE ACTUAL 11,454, AND AS THOUGH THE PADS WERE WORN AND HAD DAMAGED THE ROTORS. THE PADS ACTUALLY SHOWED LITTLE TO NO WEAR HOWEVER THE ROTORS HAD SEVERE PREMATURE DAMAGE. THE DEALER RELUCTANTLY CHANGED THE ROTORS AND PADS. THIS SEEMS TO ME TO BE EITHER AN ENGINEERING ISSUE OR BAD PARTS, RESULTING IN PREMATURE PARTS FAILURE. THIS ISSUE CAN LEAD TO BRAKE FAILURE AND A CATASTROPHIC ACCIDENT. *TR
CAR JUST EXITED THE HIGHWAY. DROVE APPROXIMATELY A QUARTER MILE AND MADE A RIGHT TURN. THE STEERING LOCKED UP IN MID TURN. FORTUNATELY THERE WERE NO CARS PARKED ON THIS PARTICULAR STREET OR THERE WOULD HAVE BEEN AN ACCIDENT. MANAGED TO STRAIGHTEN WHEEL AND ABLE TO PULL IN A PARKING SPOT. CAR'S ELECTRICAL SYSTEM STARTED SHUTTING DOWN TO SAVE BATTERY POWER. HAD CAR TOWED TO FORD DEALER. THEY SAY THE ALTERNATOR WAS WEAK. FIVE DAYS AFTER THE INCIDENT AND STILL WAITING FOR THE PART. LOST CONFIDENCE IN THE PRODUCT. CAR IS NINE MONTHS OLD. *TR
WHILE ACCELERATING TO PASS A SLOWER VEHICLE THE ENGINE STARTED STUMBLING AND WENT INTO SOME TYPE OF LIMP MODE AND LOST POWER. I HAD TO RAPIDLY PULL BACK INTO THE SLOWER LANE TO AVOID HAVING CARS BEHIND ME REAR-END ME. I STOPPED THE CAR, TURNED IT OFF , AND WHEN I RESTARTED THE CAR THE PROBLEM WAS GONE. I TOOK THE VEHICLE TO A FORD DEALER BUT THEY STATED THERE WAS NO ERROR CODES STORED IN THE ECU SO THEY COULDN'T DIAGNOSE OR FIX THE PROBLEM. THEN A FEW MONTHS LATER IT HAPPENED AGAIN JUST LIKE BEFORE- I WAS PASSING A SLOWER VEHICLE AND SUDDENLY THE CAR WENT INTO A LIMP MODE AND I LOST POWER AND HAD TO QUICKLY PULL BACK INTO THE SLOW LANE TO AVOID HAVING CARS FROM BEHIND REAR-END ME. THIS TIME I HAD MY WIFE USE HER PHONE TO VIDEO THE ENGINE FAILURE LIGHTS ON THE DASH.AGAIN I HAD TO STOP MY CAR, TURN IT OFF, AND WHEN I RESTARTED THE CARS IT WAS OK. AND AGAIN I TOOK IT TO A DIFFERENT FORD DEALER, I SHOWED THEM THE VIDEO OF THE PROBLEM OCCURRING, BUT AGAIN THEY COULDN'T FIND AN ERROR CODE SO THEY SAID THEY COULD NOT FIX THE PROBLEM. MY WIFE IS AFRAID TO TAKE THIS CAR ON TRIPS BECAUSE SHE IS AFRAID THE PROBLEM WILL HAPPEN AGAIN AND SHE WILL BE REAR-ENDED. I DID SOME INTERNET RESEARCH ON THIS ISSUE AND THERE ARE NUMEROUS COMPLAINTS FROM OTHER DRIVERS DESCRIBING THE EXACT SAME PROBLEM. THE TWO FORD DEALERS WE TOOK THE CAR NEVER TOLD US THAT THIS IS A KNOWN PROBLEM AND THERE HAVE RECALLS FOR THE OLDER ESCAPES FOR THE SAME ISSUE. NHTSA CAN YOU HELP BEFORE SOMEONE GETS HURT. *TR
PULLING OUT OF MY DRIVEWAY, ENGINE DIES WITH NO WARNING. PUT INTO NEUTRAL TO RESTART. PULLING OUT OF DRIVEWAY ONTO THE HARDTOP ROAD, ENGINE DIES WITH NO WARNING. TRAVELING AT 20 MPH OR LESS. THIS HAS BEEN GOING ON FOR 2 MONTHS NOW. DOESN'T HAPPEN WHEN THE CAR GOES TO THE DEALERSHIP...CAN'T SEEM TO FIGURE OUT WHAT IS CAUSING IT. *TR
APPROXIMATELY ONE MONTH AFTER PURCHASING THIS VEHICLE STRONG GAS FUMES WERE DETECTED COMING INSIDE THE CAR THROUGH THE VENTILATION SYSTEM. THE PROBLEM OCCURS ONLY WHEN THE VEHICLE IS RESTARTED AFTER BEING WARMED UP. STILL UNDER WARRANTY WE RETURNED THE VEHICLE TO THE DEALERSHIP FOR REPAIRS. THEY REPLACED A SHORT SECTION OF FLEXIBLE MANIFOLD HOSE THAT HAD DEVELOPED A CRACK. THE PROBLEM WENT AWAY FOR ABOUT A MONTH BEFORE RETURNING. AGAIN THE DEALERSHIP REPLACED THE SAME HOSE. THE REPAIR LASTED ABOUT ANOTHER MONTH OR SO. THE THIRD TIME IT WAS SERVICED THEY DID NOT REPLACE THE HOSE BUT WRAPPED IT WITH SILICONE DUCT TAPE TO SEAL IT. THIS REPAIR LASTED LESS THAN A WEEK. AGAIN GAS FUMES WERE DETECTED INSIDE THE VEHICLE. IT APPEARS THAT THE FORD COMPANY DOES NOT HAVE ANY IDEA HOW TO PERMANENTLY FIX THE PROBLEM. AT LEAST 3 OTHER INCIDENTS INVOLVING THE SAME MODEL VEHICLE HAVE OCCURRED AT THIS DEALERSHIP. IS THIS ANOTHER LOOMING RECALL? HOW MANY OTHER 2014 FORD ESCAPE OWNERS NATIONWIDE HAVE HAD THE SAME ISSUE? *TR
TL* THE CONTACT OWNS A 2014 FORD ESCAPE. WHILE DRIVING AT VARIOUS SPEEDS, THE VEHICLE FAILED TO ACCELERATE AND THE SERVICE ENGINE WARNING INDICATOR ILLUMINATED. THE FAILURE RECURRED ON SEVERAL OCCASIONS. THE VEHICLE WAS TAKEN TO A DEALER, BUT WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE. THE FAILURE MILEAGE WAS 15,334.... UPDATED 06/30/15 *BF UPDATED 12/10/15 *JS
BRAND NEW TIRES ON A BRAND NEW 2015 FORD ESCAPE TITANIUM. THE TIRES ON THIS NEW CAR ARE THE CONTINENTAL CONTIPROCONTACT. THE RIGHT REAR TIRE HAD A FLAT WHEN MY WIFE WAS DRIVING IT. THE FLAT WAS ON THE SIDE OF THIS TIRE NEAR THE RIM AND THERE WAS ALSO AIR LEAKING FROM THE EDGE OF WHERE THE TIRE AND RIM MEET. ONLY 1,600 MILES ON THIS CAR WHEN WE HAD THIS FLAT. DO NOT RECALL DRIVING OVER ANYTHING THAT WOULD HAVE CAUSED THIS. SLASH/SLIT WAS ON THE SIDE OF THE TIRE NEAR THE RIM AND THEN ALSO THE LEAK ON THE EDGE AS I MENTIONED. I COULD NOT ENTER A 2015 FORD ESCAPE TITANIUM AWD SO I HAD TO SELECT A 2014 FORD ESCAPE, BUT OUR CAR IS A 2015 FORD ESCAPE TITANIUM AWD. *TR
TL* THE CONTACT OWNS A 2014 FORD ESCAPE. THE CONTACT STATED THAT WHILE DRIVING AT VARIOUS SPEEDS, THERE WAS A STRONG ODOR COMING FROM THE EXHAUST. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS 4,000.
TL-THE CONTACT OWNS A 2014 FORD ESCAPE. THE CONTACT RECEIVED RECALL NHTSA CAMPAIGN NUMBER: 14V597000 (AIR BAGS, SEAT BELTS). THE CONTACT STATED THAT THE PARTS TO REMEDY THE VEHICLE ARE UNAVAILABLE. I NOTIFIED THE CONTACT PER THE RECALL POSTED ON THE SAFERCAR.GOV WEB SITE THAT: A SECOND NOTIFICATION WILL BE SENT WHEN THE REMEDY PARTS ARE AVAILABLE. . I REFERRED THE CONTACT TO THE FTC TO FILE A FORMAL COMPLAINT ON THE MANUFACTURER. MC
MY MOTHER OWNS A 2014 FORD ESCAPE SE WITH THE 1.6L ECOBOOST ENGINE. SHE HAS NOTICED THAT MANY TIMES, SHE LIGHTLY STEPS ON THE GAS, AND THE CAR SUDDENLY REVS IT'S ENGINE IN THE 3000-4000 RPM RANGE WHEN THE TRANSMISSION IS IN DRIVE. BASICALLY, IT DIDN'T WANT TO GO. SHE TOOK IT TO THE DEALERSHIP TO SEE IF THEY COULD FIND OUT THE PROBLEM, AND THEY SAID NOTHING WAS WRONG. I SURE WOULD HATE TO SEE MY MOTHER SERIOUSLY HURT DUE TO THESE PROBLEMS WITH HER CAR. *TR
CAR WOULD NOT START. FORD REPLACED THE FUEL PUMP. *TR
TL* THE CONTACT OWNS A 2014 FORD ESCAPE. THE CONTACT STATED THAT THE VEHICLE EMITTED A BURNING RUBBER ODOR THROUGH THE VENTS AND CAUSED THE ODOR TO PENETRATE THE INTERIOR FABRIC. THE VEHICLE WAS TAKEN TO THE DEALER FOR INSPECTION SEVERAL TIMES, HOWEVER THE DEALER STATED THAT THE VEHICLE WAS NEW REASON WHY IT HAD THE BURNING RUBBER ODOR. THE MANUFACTURER WAS CONTACTED. THE VEHICLE WAS NOT REPAIRED. THE APPROXIMATE FAILURE MILEAGE WAS 100,000.
MY WIFE AND I WERE DRIVING ON A 4 LANE HIGHWAY DURING THE DAY. WE WERE NOT OPERATING THE PANORAMIC SUNROOF AND THE SHADE WAS COMPLETELY OPEN. SUDDENLY AND ALL AT ONCE, THE FRONT PANE OF GLASS IN THE SUNROOF EXPLODED INTO THE CABIN. GLASS CUT MY FACE IN TWO LOCATIONS AND CAUSED BLEEDING. THERE WAS NO NEARBY TRAFFIC IN FRONT OF US OR ON THE SIDE. WE WERE NOT TRAVELING UNDER AN OVERPASS. WE WERE ABLE TO QUICKLY REGAIN CONTROL OF THE VEHICLE AS THE BREAKAGE CAUSED US TO SLOW DOWN AND SWERVE. THERE WERE NO OTHER COLLISIONS OR DAMAGE AFTER THE SUNROOF BROKE. AS NO OBJECT OR PROJECTILE CAUSED THE BREAKAGE AND THERE WAS NO PRIOR DAMAGE TO THE SUNROOF, IT IS OBVIOUS THAT THERE WAS A FAULT WITH EITHER THE GLASS OR SUNROOF ASSEMBLY. *TR
THIS IS ONE OF MANY OCCURRENCES CONCERNING THIS PROBLEM. MY FIRST COMMUNICATION WITH FORD SERVICE WAS IN DECEMBER 2013 CONCERNING THE DOOR HANDLE STICKING CAUSING THE DOOR NOT TO LATCH. IN JANUARY 2014 THEY ASKED FOR A PHOTO OF THE PROBLEM TO SHARE WITH THEIR ENGINEERING TEAM. FORD HAS ISSUED CASE NUMBERS AND BASICALLY JUST TOLD ME TO BRING IT INTO THE DEALER. I'VE HAD MULTIPLE COMMUNICATION WITH FORD SERVICE THROUGHOUT THE YEAR INFORMING THEM THAT I STILL HAVE THE ISSUE. THE DEALER HAS TRIED TO FIX FOUR TIMES INCLUDING APPLYING THE RECALL. THE LAST DEALER ATTEMPT WAS IN NOVEMBER 2014 BUT THE PROBLEM STILL EXISTS. THE DOOR HAS OPENED WHEN I WAS BACKING OUT OF THE DRIVEWAY DUE TO THE HANDLE STICKING IN THE OPEN POSITION.THE DOOR HANDLE HAS STUCK IN THE OPEN POSITION WELL OVER A HUNDRED TIMES. I'VE SHARED PHOTOS OF THE ISSUE WITH THE DEALER, FORD SERVICE AND OVER THE INTERNET. *TR
WHILE DRIVING DONE THE ROAD, A LOUD POP WAS HEARD. MY 3 YEAR OLD POINTED TO THE PANORAMIC SUNROOF AND SAID LOOK. IT HAD FALLEN INWARD ON THE BACK OF THE GLASS WHILE THE FRONT OF THE GLASS STAYED ATTACHED, CRACKING THE GLASS. PIECES OF GLASS FELL INTO THE BACK SEAT AND ALL IN MY SONS LAP. FORD HAS HAD RECALLS ON CERTAIN VIN NUMBERS BUT NOT MINE, EPOXY BEING MIXED INCORRECTLY CAUSING GLASS TO BECOME SEPARATED. *TR
WHILE DRIVING AT APPROXIMATELY 25 MPH WITH TEMPERATURES IN THE HIGH 20'S I HEARD A LOUD POP SIMILAR TO A GUN SHOT AND THEN LOOKED BACK AND MY REAR WINDOW JUST STARTED TO SPIDER. I WAS ONLY IN THE VEHICLE FOR ABOUT 10 MINUTES. I PULLED OVER AND THERE WERE NO IMPACT MARKS AND THE GLASS ON EACH SIDE OF THE WINDOW HAD FALLEN OFF BUT THE REST OF THE GLASS WAS IN TACT. THERE WERE VERTICAL STRESS FRACTURES ON EACH FAR SIDE OF THE GLASS AND SPIDERING ON THE REST OF THE GLASS TOWARD THE MIDDLE. FORD LET ME KNOW THAT THIS HAD BEEN HAPPENING TO F150'S RECENTLY BUT NOT IN NEW ESCAPES AND THEY REFUSED TO PAY FOR IT. THEY ADVISED THAT SOMETHING MUST OF IMPACTED THE WINDOW BUT WOULD NOT PROVIDE ANY FURTHER CLARIFICATION. I HAVE PICTURES OF THE GLASS ALSO AND SUBMITTED THEM TO FORD'S CORPORATION AND ALSO THE DEALERSHIP, MOON TOWNSHIP FORD. THEY STILL WOULD NOT PAY. IT SEEMS THIS HAS BEEN A CONTINUING PATTERN FOR FORD ESCAPES THROUGHOUT THE PAST DECADE. *TR
MY WIFE PULLED UP DRIVEWAY, I HAPPENED TO BE OUTSIDE NEXT TO CAR WHEN SHE PULLED IN. WE SUDDENLY HEARD LOUD CRUNCHING SOUND AND SHE STOPPED. WHEN WE FOUND NOTHING I ASKED HER TO BACK UP. WE HEARD CRUNCHING SOUND AGAIN AND SHE SAID THE STEERING WHEEL WAS NOT CONTROLLING CAR. SHE IMMEDIATELY STOPPED. WE DISCOVERED RIGHT FRONT WHEEL PUSHED AGAINST TIRE WELL OF BODY FRAME. NEXT DAY WHEN TOW TRUCK LIFTED CAR, WE DISCOVERED THE BALL JOINT ASSEMBLY HAD COME APART. PERRY FORD (SAN DIEGO) CONFIRMED BALL JOINT APPEARS TO HAVE COME APART WITHOUT ANY OBVIOUS SIGN OF DAMAGE DUE TO IMPACT OR DRIVER FAULT. NOTE: MY WIFE HAD JUST COME OFF FREEWAY, TRAVELING 15 MILES FROM WORK AND 1 MILE FROM OFF RAMP TO OUR HOME. IF SHE HAD BEEN JUST ANOTHER 5 MIN ON FREEWAY TRAVELING 65-70MPH...I HATE TO IMAGINE WHAT WOULD HAVE HAPPENED. PLEASE INVESTIGATE THIS MATTER WITH FORD. *TR
I HAVE FILED A COMPLAINT UNDER ODI# 10640819 AT 3.5 MONTHS AND NOW I'M AT 7 MONTHS AND FORD DOES NOT HAVE A FIX. HOW ARE THEY ALLOWED TO EXTEND CUSTOMERS THIS LONG AND NOTHING IS DONE TO THEM. WHAT CAN I DO TO FORD TO GET MY VEHICLE REPAIRED? MY CLOCK ALSO HAS BEEN TAMPERED WITH AND SOME ELECTRONICS ACT STUPID AT TIMES. MY FORD DEALER SAYS ITS FORD BUT WHO KNOWS? IF THEY DO NOT HAVE A FIX THEN GIVE ME A NEW CAR THAT WORKS. FORD IS USELESS AND NO ONE CARES AS THEY KEEP SAYING I'M SORRY. *TR
PASSENGER OFF AIRBAG SENSOR RANDOMLY APPEARS WITH OR WITHOUT PASSENGERS IN THE SEAT. *TR
OUTSIDE TEMPERATURES WERE OVER 100F. VEHICLE CUTOFF - LOST ALL POWER AND WAS COASTING. SHIFTED TO NEUTRAL TO RESTART - WHICH IT DID. PULLED OFF THE HIGHWAY CALLED HERTZ ROADSIDE ASSISTANCE. VEHICLE CUTOFF AGAIN WHILE PARKED. DID NOT IMMEDIATELY RESTART. RESTARTED AFTER ABOUT 10 MINUTES. VEHICLE WAS TOWED BY HERTZ. *TR
TRANSMISSION JURKS WHEN CHANGING GEARS. *TR
WE LEASED A 2014 ESCAPE IN MARCH OF 2014. FROM THE START IT HAS A PROBLEM ON ACCELERATION, IT WILL HESITATE AND ALMOST STALL WHEN PULLING OUT INTO TRAFFIC. THE HESITATION IS SPORADIC AS AT TIMES IT IS OK. WE NOTICE AT LOW SPEEDS AROUND 20 30 MPH WHEN ACCELERATING IT BUCKS, WILL NOT TAKE GAS. AT TIMES IT HAS BECOME SO FRUSTRATING I WILL STOP THE CAR AND RE START IF TRAFFIC PERMITS. THIS COULD BE A VERY UNSAFE CONDITION AS WE NEVER KNOW WHEN IT WILL DO IT. IT DOES IT USUALLY WHEN IT IS COLD HOWEVER IT HAS DONE IT AFTER DRIVING FOR HOURS, STOP FOR 15 MINUTES AND IT DOES IT THEN TOO. WE HAVE TAKEN IT TO THE DEALERSHIP BUT IT NEVER HAPPENS THEN. THIS IS CONSTANT AND ANNOYING [XXX] INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6). *TR
LOST POWER TO TRANSMISSION WHILE ATTEMPTING TO PASS A VEHICLE, ENGINE REV WAS HIGHER LOST POWER IN TRANSMISSION, THEN IT KICKED BACK IN. *TR
THERE'S A STRONG ODOR OF GASOLINE IN THE ESCAPE, ESPECIALLY AFTER FILLING IT UP WITH GAS. I HAVE ALSO NOTICED A LEAK OF GAS UNDERNEATH THE VEHICLE. *TR
I WAS DRIVING ALONG WITH CRUISE CONTROL ON AT 73 MPH, WHEN I COULD NO LONGER ACCELERATE, MY ESCAPE JUST DIED WITH NO WARNING LIGHTS, STALL OUT OR ANYTHING. JUST AS IF SOMEONE TURNED IT OFF. I HAD TO COAST TO THE SIDE OF THE ROAD. I WAITED A FEW MINUTES AND TRIED TO START IT AGAIN WITH NO LUCK. WHEN I TURNED THE KEY OVER, IT SEEMED LIKE IT WANTED TO START BUT WAS NOT GETTING THE GAS TO. I TRIED 3 MORE TIME AND FINALLY CALLED FORD ROADSIDE ASSISTANCE AND HAD IT TOWED TO THE NEAREST FORD DEALERSHIP. I AM WAITING ON A REPLY (WITH NO LOANER ETC) THE REASON I BUY NEW IS FOR PEACE OF MIND. NOT EVEN , 10,000 MILES ON THE CAR AND IT BRAKES? WHAT GIVES. I HAVE ALREADY TAKEN IT BACK TO THE DEALER ONCE (THE DAY AFTER I BOUGHT IT) BECAUSE IT TRIES TO STALL WHEN SWITCHING FROM REVERSE TO DRIVE, BUT THE DEALER MADE SOME EXCUSE AND SAID TO WATCH AND SEE IF IT CONTINUES. I AM JUST GLAD THAT I WAS WITHIN CELL PHONE SIGNAL RANGE BECAUSE I HAD JUST NOT BEEN A FEW MINUTES BEFORE (SCARY). *TR
VEHICLE WAS TAKEN IN FOR NHTSA 14V-237 (SIDE AIRBAG DEPLOYMENT RECALL). AFTER THE WORK WAS SUPPOSEDLY DONE, THE CLOCK NO LONGER WORKS. THE COMPLAINT IS IF THE CLOCK NO LONGER WORKS WILL THE AIRBAGS WORK OR WHAT OTHER SAFETY FEATURES WERE AFFECTED THAT MY NOT WORK. *TR
2014 FORD ESCAPE. CONSUMER WRITES IN REGARDS TO SHIELD AND GAS TANK DAMAGES. *SMD THE CONSUMER RAN OVER A METAL STRIP IN THE ROAD. THE METAL STRIP HE RAN OVER, PUNCTURED A HOLE IN THE SHIELD AND GAS TANK. THE DEALER REPLACED THE GAS TANK AND SHIELD. THE CONSUMER WAS INFORMED THE SHIELD WAS FLIMSY. *JB
THE REAR HATCH WHERE THE HANDLE BAR IS TO CLOSE THE BACK HATCH HAS RIPPED OFF. THIS IS NOW HANGING AND HAS CAUSED THE BACK PLASTIC PIECE THAT HOLDS MY WINDOW, WINDSHIELD WIPER, AND WHERE I AM SUPPOSED TO PULL THE HATCH DOOR DOWN TO BE USELESS. IT JUST FLAPS NOW. I CANT SHUT MY DOOR WITH THE HANDLE THAT WAS PROVIDED SINCE IT FELL OFF!! I HOPE THIS DOESN'T MAKE MY WINDSHIELD LEAK OR HURT THE WIPER. *TR
I WAS DRIVING ON SOUTHFIELD FREEWAY IN MICHIGAN ABOUT 5:15 PM, I WAS IN THE LEFT LANE WHEN TRAFFIC STOPPED. I STOPPED ALONG WITH THE CAR IN FRONT OF ME. AT THIS TIME THE CAR BEHIND DID NOT STOP GOING SOMEWHERE BETWEEN 20-40MPH HIT MY CAR IN THE BACK AND PUSHED ME INTO THE CAR IN FRONT OF ME. THE AIR BAGS DID NOT DEPLOY EVEN THOUGH I GOT HIT FROM BEHIND AND PUSHED INTO ANOTHER VEHICLE. THE FORCE WAS SO STRONG THAT IT BROKE MY DRIVER SEAT AND MY GLOVE BOX. MY FORD ESCAPE WAS TOTAL LOSS IN THE ACCIDENT. I SUFFERED SOME BUMPS AND BRUISES AND WHIPLASH AND DID GO TO THE ER FOR THESE INJURIES. *TR
I GOT A RECALL NOTICE MY AIRBAGS MAY SHORT OUT & TAKE IT TO MY FORD DEALER. I DID OVER 3.5 MONTHS AGO AND THEY SAID FORD WAS WORKING ON A FIX TO MY SOFTWARE MODULE. INSTEAD IT STOPPED MY CLOCK. IF MY AIRBAGS DIDN'T WORK FOR 10 MONTHS HOW DO I KNOW THAT FORD FIXED THEM? WHERE IS THE TEST THAT PROVES IT? AM I DRIVING WITHOUT AIR BAGS? FORD CAN'T EVEN FIX A CLOCK, HOW DO I KNOW I AM SAFE IN MY NEW CAR? WHERE IS THE TEST TO CONFIRM I AM SAFE IN MY CAR AND THAT THE AIRBAGS WILL DEPLOY? WHEN I CONTACT FORD THEY SAY THE ENGINEERS ARE WORKING ON IT BUT IT HAS BEEN OVER 3.5 MONTHS AND NO ANSWERS. I FEEL UNSAFE, WHERE'S THE PROOF THE AIR BAGS WORK SINCE THE RE PROGRAM. THE CLOCK IS ANOTHER MATTER BUT IF THEY SCREWED UP IN THE FIRST PLACE & TRIED TO FIX IT, HOW DO I KNOW THEY DID? *TR
2 TIRES FROM SAME LOT ON BRAND NEW CAR HAVE BEEN DEFECTIVE IN ONE MONTH'S TIME, CAUSING BLOWOUT ON FREEWAY AT HIGH SPEED. THANKFULLY, NO INJURIES WERE INCURRED. THIS HAPPENED 100 MILES AWAY FROM NEAREST SERVICES, REQUIRING TOW TO NEAREST DEALERSHIP. FORD MOTOR COMPANY REPLACED EACH DEFECTIVE TIRE AT TIME OF INCIDENTS; HOWEVER, 2 REMAINING TIRES WILL NOT BE COVERED FOR REPLACEMENT UNTIL SUCH TIME AS THEY BECOME DEFECTIVE. I AM CONCERNED THAT THE ENTIRE LOT NUMBER IS DEFECTIVE AND THAT I MAY INCUR THE SAME PROBLEM IN THE FUTURE WITH THE REMAINING 2 TIRES WITH POSSIBLE LOSS OF LIFE AS A RESULT. *TR
MY REAR PASSENGER TIRE HAS A GROOVE CUT AROUND THE INSIDE OF THE TIRE WALL AND IN ABOUT FOUR SPOTS CUT RIGHT DOWN TO THE THREADS. THIS HAS CAUSED THE TIRE TO GO FLAT. I HAVE PHOTOS OF THE TIRE. *TR
THE DOOR HANDLE STUCK IN THE OPEN POSITION PREVENTING THE DOOR FROM LATCHING CLOSED. THE DEALER HAS TRIED TO RESOLVE THREE TIMES NOW AND IT'S CONTINUES TO GET HAPPEN AND IN FACT GETTING WORSE. FORD`S CUSTOMER RELATIONSHIP CENTER HAS BEEN NOTIFIED BEGINNING ON JANUARY 19, 2014. LAST CONTACT WITH FORD`S CUSTOMER RELATIONSHIP CENTER WAS ON AUGUST 26, 2014 WITH NO RESOLUTION. *TR
TL* THE CONTACT OWNS A 2014 FORD ESCAPE. WHILE DRIVING 30 MPH, THE VEHICLE MADE AN ABNORMAL SOUND AND STALLED. THE CONTACT WAS ABLE TO RESTART THE VEHICLE, BUT THE FAILURE PERSISTED. THE CONTACT TURNED OFF THE AIR CONDITIONING TO PREVENT THE FAILURE FROM RECURRING. THE VEHICLE WAS TAKEN TO THE DEALER, BUT WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE VIN WAS UNAVAILABLE. THE APPROXIMATE FAILURE MILEAGE WAS 200.
I WAS WAITING IN LINE TO ENTER THE FREEWAY. A YELLOW WARNING SIGN CAME ON IN THE CAR, AND THEN THERE WAS NO CONTROL OF THE STEERING WHEEL. IT LOCKED. I WAS ABLE TO CRANK ON IT WITH ALL MY STRENGTH, PUT ON MY HAZARD LIGHTS, AND MY DAUGHTER HUNG OUT THE WINDOW TO WAVE US OVER A FEW INCHES TO THE RIGHT. I THEN ENTERED A SAFE LOT TO CALL ROADSIDE ASSISTANCE. BUT, WHILE I WAS ON THE PHONE WITH THEM, THE YELLOW LIGHT WENT OFF, AND THE CAR STEERING WHEEL MOVED. *TR
PULLED AWAY FROM A TRAFFIC LIGHT. THE ESCAPE LOST ALL FORWARD MOTION. ENGINE CONTINUED TO RUN BUT THERE WAS NO FORWARD MOVEMENT. VEHICLE HAD TO BE TOWED FROM THE LOCATION. *TR
STEERING WHEEL SUDDENLY STOPPED WORKING WHEN I STOPPED AT A GAS STATION AND GAVE AN ERROR MESSAGE "STEERING ASSIST FAULT SERVICE REQUIRED". CAR IS BARELY 3 MONTHS OLD. *TR
SATURDAY, JULY 12 AROUND 3:00 PM DRIVING 70 MPH ON US 23 N, JUST SOUTH OF NORTH TERRITORIAL ROAD NEAR ANN ARBOR. THE CAR SUDDENLY LOST POWER AND THE ENGINE STOPPED. DRIFTED TO THE SHOULDER IN VERY HEAVY TRAFFIC AND TRIED TO RESTART. STARTED AND RAN FOR 5 SECONDS AND THEN STALLED AGAIN. REPEATED SEVERAL TIMES WITH SAME RESULT. CALLED ROADSIDE ASSISTANCE NUMBER AND THEY SAID THEY WOULD SEND A TOW WITHIN 30 MINUTES. POLICE STOPPED AND ASKED IF WE NEEDED HELP. LEFT AFTER WE SAID TOW WAS COMING. A FOLLOWING CAR TOOK ALL BUT ONE PASSENGER TO A GAS STATION AT NORTH TERRITORIAL BECAUSE HEAVY 75 MPH TRAFFIC PASSING INCHES FROM THE DRIVER'S DOOR WAS FRIGHTENING AND DANGEROUS. TOW TRUCK TOOK CAR TO VARSITY FORD IN ANN ARBOR AND WE CONTINUED TO TRAVERSE CITY IN THE FOLLOWING CAR. *TR
11/13. HAD CAR FOR 2 MONTHS. STOPPED FOR GAS, FUELED UP GOT IN TO LEAVE POWER STEERING GONE. HAD TO CALL HUSBAND TO COME GET CAR AS I COULD NOT TURN THE WHEEL. HAD VEHICLE TOWED TO FORD DEALER. DEALER NOT HELPFUL, SAID THEY WERE ABLE TO SEE POWER STEERING WAS LOST UNABLE TO FIX. VEHICLE OR COMPUTER SOMEHOW FIXED ITSELF? HAPPENED AGAIN 8/22/14. THANKFULLY IT HAPPENED IN FRONT OF MY HOME & DID NOT NEED ASSISTANCE. HAVING VEHICLE TOWED TO FORD DEALER IN AM. *TR
TRAVELLING CENTER LANE ON ROUTE 81, AT 65 MPH, CAR LOST ALL THROTTLE, FELT LIKE IT CAME OUT OF GEAR, WHILE DRIVING, AND COULD NOT GET INTO GEAR. MANAGED TO GET OFF TO SHOULDER. HAD A TRACTOR TRAILER BEEN BEHIND ME, THERE IS NO DOUBT THEY WOULD'VE HIT ME. APPARENTLY THE DEALERSHIP HAD 3 OTHER FORD ESCAPES WITH THE SAME PROBLEM IN THEIR SHOP. ANOTHER FRIEND OF MINE JUST PURCHASED HER FORD ESCAPE A COUPLE OF MONTHS AGO, AND SHE HAD THE SAME PROBLEM. I FEEL THIS IS A SAFETY ISSUE, AS THIS HAPPENED WHILE I WAS TRAVELING AT 65MPH.
POWER STEERING HAS GONE OUT IN THIS NEW VEHICLE 3 SEPARATE OCCASIONS. WHEN LOOKED AT BY A TECHNICIAN, THEY DO NOT KNOW WHAT IS WRONG. BEEN IN THE SHOP FOR OVER 20 DAYS. *TR
MY CAR WAS STOPPED IN TRAFFIC AND SOME ONE HIT IT FROM BACK COMING AT A SPEED OF APPROX. 35-40 MILES/HOUR. DRIVER AND FRONT PASSENGERS HIT THEIR FACES AND KNEES ON DASHBOARD. BOTH SEAT BELTS (DRIVER SIDE AND PASSENGER SIDE) DID NOT RESTRAIN AND STOP PASSENGERS MOVING FORWARD. WE HAVE NOTICED THIS PROBLEM ON BOTH SEAT BELTS (DRIVER AND PASSENGER SIDE) ON THIS CAR (2014 FORD ESCAPE SE) SINCE WE HAVE OWNED THIS CAR THAT BOTH SEAT BELTS (DRIVER AND PASSENGER SIDE) ARE VERY LOSE AND DOES NOT RESTRAIN WHEN PULLED SUDDENLY. THIS CAUSED THE BRUISING OF FACES AND KNEES OF PASSENGERS IN THIS ACCIDENT. IF SEAT BELTS WERE WORKING PROPERLY AND RESTRAINING PROPERLY THIS WOULD NOT HAVE HAPPENED. THIS PROBLEM COULD HAVE BEEN WORSE OR LIFE THREATENING IF A SIMILAR ACCIDENT WOULD HAVE OCCURRED ON A HIGHWAY. I NOW HAVE TOLD A FORD DEALER TO CHECK IT. I AM NOT SURE IF THIS PROBLEM IS ONLY ON MY CAR OR OTHER 2014 FORD ESCAPE SE MODEL OF CARS. THIS NEEDS TO BROUGHT TO THE ATTENTION OF MANUFACTURER(FORD) TO RECALL AND FIX THIS PROBLEM IF IT IS TRUE FOR ALL OF THIS MODEL OF CARS. *TR
2014 FORD ESCAPE SE AWD WITH 1.6 ECOBOOST ENGINE. INFREQUENTLY UPON FULL THROTTLE ACCELERATION THE ENGINE BOGS DOWN. WHILE THE ENGINE DOES NOT STALL, POWER DISAPPEARS AND THEN POWER/ACCELERATION REBUILDS. IT HAS OCCURRED TWICE IN 3 MONTHS. VEHICLE CURRENTLY HAS ~3000 MILES ON THE ODOMETER. I HAVE HEARD THAT AN INVESTIGATION IS UNDERWAY FOR WHAT SOUNDS LIKE A SIMILAR ISSUE WITH F150'S WITH A DIFFERENT ECOBOOST ENGINE - RELATED? *JS
2014 FORD ESCAPE MANUFACTURED BETWEEN 03/2013 & 12/2013 HAVE A BODY CONTROL MODULE SOFTWARE/HARDWARE BUG IN WHICH THE INTERIOR INSTRUMENT PANEL DIMMER DOES NOT RETAIN ITS MANUAL DIMMER SETTINGS. AFTER 20-30 MINUTES WITH THE VEHICLE POWERED OFF, THE INSTRUMENT CLUSTER DIMMER SETTING REVERTS TO MAXIMUM BRIGHTNESS AUTOMATICALLY. MORE THAN AN INCONVENIENCE, THIS BUG IS POTENTIALLY DANGEROUS. IF A DRIVER PERCEIVES THE INSTRUMENT CLUSTER TO BE TOO BRIGHT, THE DRIVER MUST MANUALLY DIM THE INSTRUMENT PANEL EVERY TIME IT IS DARK ENOUGH THAT THE EXTERIOR LIGHTS ARE REQUIRED TO DRIVE. FORD HAS FIXED THE BUG IN VEHICLES MANUFACTURED AFTER 12/1/2014 BUT HAS NOT PROVIDED A FIX FOR THE PROBLEM AND THE 4/2014 DEALER NOTICE INSTRUCTS THE DEALER NOT TO ATTEMPT A REPAIR. "4791 - 2014 ESCAPE 2014 FOCUS - ILLUMINATION DIMMER SETTING REVERTS BACK TO BRIGHT SOME 2014 ESCAPE VEHICLES BUILT ON OR BEFORE 12/01/2013 AND 2014 FOCUS VEHICLES BUILT ON OR BEFORE 12/08/2013 MAY EXHIBIT THE ILLUMINATION DIMMER SETTING REVERTING BACK TO BRIGHT AFTER A KEY CYCLE. ENGINEERING IS CURRENTLY INVESTIGATING THIS CONDITION THROUGH THE QUICKER SERVICE FIX (QSF) PROCESS. UNTIL A NEW SERVICE PROCEDURE AND/OR PARTS ARE AVAILABLE, DO NOT ATTEMPT REPAIR. MONITOR OASIS FOR UPDATES." THE FIX HAS OBVIOUSLY BEEN FOUND AS VEHICLES MANUFACTURED AFTER 12/1/2013 DO NOT HAVE THE PROBLEM, BUT IT APPEARS THAT FORD HAS NO INTENTION OF PROVIDING A REMEDY FOR THE OWNERS OF THE AFFECTED VEHICLES. *TR
HAVE A ONE MONTH OLD 2014 FORD ESCAPE WITH 1,380 MILES ON IT. WHILE DRIVING WEST ON NEWLY PAVED I-94 IN ST. CLAIR COUNTY, MY TIRE PRESSURE WARNING LIGHT CAME ON. TEN MINUTES LATER MY REAR PASSENGER TIRE BLEW IN FOUR SPOTS AROUND THE INSIDE OF THE TIRE. THE FORD DEALER TOLD ME I RAN OVER SOMETHING AND DISMISSED IT. I'VE HAD BLOWOUTS AND FLAT TIRES BEFORE BUT NOTHING WHERE THE INSIDE OF THE TIRE FAILS IN FOUR PLACES. *TR UPDATED 02/11/15 *JS
THE VEHICLE STALLED WITH NO WARNING, WOULD NOT RESTART. HAVE HAD FOR 6 WEEKS. HAS BEEN AT DEALERSHIP AND THEY CANNOT IDENTIFY PROBLEM. 5 SENSORS ARE NOT COMMUNICATING FROM THE ENGINE. THEY HAVE CHANGED COMPUTER IT RESTARTED AND DIED AGAIN. FORD INSISTS THEY ARE GOING TO FIX IT AND ARE GOING TO FORCE ME TO TAKE IT BACK. *JS
WHILE DRIVING MY VEHICLE IT'S APPROACH SENSOR WENT OFF. I THOUGHT IT WAS DUE TO BEING IN TRAFFIC BUT THEN IT WENT OFF ON A CONSTANT HIGH PITCH SQUEAL. IT LASTED FOR ABOUT 3 MINUTES THEN SHUT OFF. THEN WHEN I WAS ON THE HANDS FREE TELEPHONE DEVICE THROUGH THE FORD CONSAL IT WENT OFF AGAIN AND I COULD NOT STOP THE VERY HIGH PITCH SQUEAL AND I HAD TO PULL OFF THE ROAD AND PUT IT IN PARK. THEN IT HAPPENED WHILE SITTING AT A STOP SIGN. THE SQUEAL WAS SO LOUD I WANTED TO TAKE THE VEHICLE TO FORD AND ASK FOR A REFUND. I COULD NOT STOP THE SOUND AND IT SOUNDED LIKE MY SPEAKERS WERE ON HIGH BUT I COULDN'T LOWER THE VOLUME. THIS WAS A NEW VEHICLE AND JUST DROVE IT OFF THE LOT ABOUT A MONTH OR LESS. IT HASN'T HAPPENED SINCE. *JS
A WARNING MESSAGE CAME ON SAYING THAT THE BRAKE FLUID WAS LOW, AND THAT I NEEDED TO TAKE THE CAR TO A DEALER. I DROVE HOME, A SHORT DISTANCE, AND DECIDED TO CHECK THE FLUID MYSELF. WHEN I OPENED THE HOOD I FOUND THE BRAKE FLUID RESERVOIR SITTING ON TOP OF THE ENGINE TIPPED DOWN SO THAT FLUID WAS NOT AVAILABLE TO THE BRAKE LINES. THERE WAS SOME FLUID LEFT BUT MOST HAD BEEN LOST. THE WARNING CAME ON WITHIN A FEW 100 YARDS OF MY HOME, IF I HAD BEEN ON A TRIP OR AT HIGHWAY SPEEDS THIS COULD HAVE BEEN VERY BAD. THE CAR WILL GO TO A DEALERSHIP TOMORROW. *JS
THE VEHICLE'S STEERING IS TOO SENSITIVE AT HIGHER SPEED. GENERALLY SPEAKING ABOVE 65 MPH ANY MOVEMENT OF THE STEERING WHEEL WILL CAUSE THE VEHICLE TO GO THAT DIRECTION. WHEN A CORRECTION IS MADE, THE VEHICLE GOES THE OPPOSITE WAY (TOO MUCH) WHICH TENDS TO MAKE VEHICLE FEEL AND LOOK AS IF IT WANDERS ON THE ROADWAY. FROM WHAT I UNDERSTAND THIS IS DUE TO "ELECTRONIC STEERING." MANY COMPLAINS ARE FOUND ONLINE OF THE SAME PROBLEM WITH OTHER DRIVERS. THIS IS A DANGEROUS CRASH CAUSING PROBLEM AND DRIVERS NEED TO BE ON HIGH ALERT FOR THIS POTENTIAL PROBLEM. I WOULD THINK IF THIS IS INVESTIGATED, CRASHES WITH CAUSES OF DRIVER INATTENTION WHEREAS A VEHICLE GOES OFF THE RIGHT SIDE OF THE ROAD OR LEFT OF CENTER, SENSITIVE STEERING MAYBE THE ROOT OF THE PROBLEM IN MANY CASES. THE VEHICLE HAS BEEN INSPECTED BY TWO FORD DEALERSHIPS AND FOUND NOTHING WRONG. I FEEL THIS IS A ENGINEERING PROBLEM SUCH AS THE IGNITION SWITCHES ON THE GM PRODUCTS. THIS WAS ALL POINTED OUT TO THE REGIONAL CUSTOMER SERVICE MANAGER HEATHER NABB. FORD'S RESPONSE TO THIS PROBLEM IS UNTIL THERE IS A "FAILURE", THERE IS NOTHING THEY WILL DO. *TR
CAR IS FOR MY WIFE'S USAGE MAINLY. I DROVE THE CAR A FEW DAYS LATER AND NOTICED THAT THE BRAKE PEDAL IS: TOO HIGH, (TOO CLOSE TO DRIVER'S REACH (FOOT), TO SMALL ANT TOO CLOSE TO THE ACCELERATOR PEDAL. WHEN YOU SHIFT YOUR RIGHT FOOT FROM ACCELERATION TO BRAKING, I TOUCH THE SIDE OF THE BRAKE RUBBER PAD MANY TIMES AND NEED TO MAKE SURE I AM FULLY ON THE BRAKE PAD. THE PREVIOUS CAR WAS A 2012 FORD ESCAPE. NO PROBLEMS LIKE THIS. WE HAD MANY OTHER VEHICLES AND NEVER HAD THIS SITUATION. I AM 5' 10" 175 LBS., AND NEVER DRIVE CLOSE TO THE STEERING WHEEL. I HAVE CALLED FORD M. C. AND NO HELP OR CONCERN. THE SELLING DEALER SAYS THAT THEY CAN NOT DO ANYTHING....I AM FIRMLY CONVINCED THAT THE CAR DESIGNERS CAN MAKE A QUICK CHANGE TO CORRECT THIS PROBLEM. HOW MANY ACCIDENTS COULD BE PREVENTED ? OTHER PERSONS AGREE WITH THIS PROBLEM.[XXX] INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6). *TR
WHILE DRIVING DOWN THE INTERSTATE AT 55 MPH IN HEAVY TRAFFIC, THE ENGINE SUDDENLY STARTED RUNNING EXTREMELY ROUGH, JERKING AND LURCHING, WHILE LOSING POWER. THE "ENGINE FAULT - SERVICE NOW" WARNING DISPLAY ILLUMINATED AND THE ENGINE STALLED OUT. PULLED TO THE SIDE OF THE INTERSTATE AND WAS ABLE TO RESTART THE VEHICLE AND DRIVE HOME WITH NO FURTHER PROBLEMS. *TR
DOORS WOULD NOT ALWAYS LATCH SHUT IN COLD WEATHER. NOTIFIED FORD SERVICE ON LINE AND PROVIDE A PHOTO OF THE PROBLEM. THEY SAID THEY WOULD GET BACK TO ME BUT NEVER DID. I FOLLOWED UP WITH FORD SERVICE A COUPLE MONTHS LATER AND THEY SAID TO TAKE THE VEHICLE IN TO MY DEALER. AFTER BRINGING THE VEHICLE IN MAY 2014 FOR THIS ISSUE, I FOUND OUT RECALL 14S03 EXISTED FROM THE DEALER. THEY INFORMED ME THEY APPLIED THE FIX BY ADJUSTING ALL DOOR HANDLES. THE PROBLEM WAS NOT RESOLVED AS IT'S NOW HAPPENING IN THE WARM WEATHER.COMPLAINED TO THE DEALER AND FORD SERVICE. TOOK THE VEHICLE BACK IN JUNE 2014 AND THE DEALER SAID THEY AGAIN ADJUSTED THE DOOR HANDLES. THE VEHICLE STILL HAS THE DOOR HANDLE PROBLEM WITH THE DOOR HANDLE STICKING AND THE DOOR NOT LATCHING. THE DOOR CAME OPEN WHILE BACKING OUT OF THE DRIVEWAY. *TR
THE WIPERS STOPPED WORKING CORRECTLY. WITH THE HEADLIGHTS NOT ON, THE WIPERS WOULD WORK ERRATICALLY AND NOT EFFICIENTLY, CAUSING AN UNSAFE DRIVE DURING RAIN. ADDITIONALLY, WHEN THE HEADLIGHTS WERE TURNED ON, THE WIPERS STOPPED WORKING ALTOGETHER. TRYING TO RIDE HOME IN THE DARK WITH NO LIGHTS, NOR WIPERS FUNCTIONING CORRECTLY CAUSED AN UNSAFE SITUATION. ADDITIONALLY, THE SIGNALS AND PARKING LIGHTS ARE DIMMING AND NOT WORKING PROPERLY. THE CAR IS PRESENTLY AT THE DEALER FOR TWO DAYS- HAS NOT BEEN LOOKED AT YET. *TR
TL* THE CONTACT OWNS A 2014 FORD ESCAPE. THE CONTACT STATED THAT THE VEHICLE WAS STOPPED ON A HILL WHEN THE AIR BAG, ABS AND ELECTRONIC STABILITY CONTROL INDICATORS ILLUMINATED. THE VEHICLE WAS TAKEN TO THE DEALER WHERE THEY STATED THAT THE RCM NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED AND THE MANUFACTURER WAS NOTIFIED. THE FAILURE MILEAGE WAS 11,000.
TL* THE CONTACT OWNS A 2014 FORD ESCAPE. THE CONTACT STATED WHILE DRIVING 45 MPH THE VEHICLE WOULD MAKE A GRINDING NOISE WHENEVER THE BRAKES WERE ENGAGED. THE CONTACT STATED THAT WHEN THE ENGINE WARM THE NOISE WOULD STOP. THE VEHICLE WAS TAKEN TO THE DEALER WHERE THE TECHNICIAN STATED THAT THE VEHICLE WAS FUNCTIONING AS DESIGNED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE VEHICLE WAS NOT REPAIRED. THE FAILURE MILEAGE WAS 200. THE CURRENT MILEAGE WAS 6,352.
WHILE DRIVING ON HIGHWAY I ACCIDENTALLY DEPRESSED THE KEYLESS START-STOP BUTTON. THE ENGINE SHUT OFF, POWER STEERING AND BRAKES WERE LOST AND ENGINE WOULD NOT RESTART BY PUSHING START-STOP BUTTON. I WAS ABLE TO SLOW CAR - WITH OTHER CARS CLOSE BEHIND- SHIFT GEAR SHIFT TO NEUTRAL AND APPLY BRAKE PEDAL SO THAT START-STOP BUTTON WOULD RESTART ENGINE. I HAVE HAD FORD DEALERSHIP CHECK KEYLESS START-STOP SYSTEM AND THEY INDICATE THAT SYSTEM WORKS AS IT SHOULD. START - STOP BUTTON IS LOCATED IN DRIVERS RIGHT KNEE AREA AND IS TWO INCHES FROM SIMILAR LOOKING CLIMATE CONTROL BUTTON. POWER STEERING AND BRAKES WERE LOST WITH ENGINE OFF AND CAR IN MOTION. I CONTACTED FORD MOTOR COMPANY AND THEY REFERRED US TO THE DEALERSHIP. THIS IS A DANGEROUS DESIGN FLAW. *TR
FOR THE FIRST INCIDENT, THE CAR'S WARNING LIGHT CAME ON AND SAID "ENGINE FAILURE - SERVICE IMMEDIATELY." I ATTEMPTED TO PROCEED TO THE DEALER FOR SERVICE BUT, BEFORE I MADE IT OFF OF OUR STREET, THE CAR BEGAN TO SHAKE AND SHUDDER VIOLENTLY, THEN DIED IN THE MIDDLE OF THE ROAD. I WAS ABLE TO GET IT TO COAST TO A SMALL PARKING AREA. AS IT WOULD NOT START AGAIN, IT REQUIRED A TOW TO THE DEALER. THE DEALER INFORMED ME THAT IT WAS A SENSOR ISSUE AND ENSURED THAT IT WAS REPAIRED AND WOULD NOT HAPPEN AGAIN. TODAY (MAY 10TH) A SIMILAR ISSUE OCCURRED, THOUGH THIS TIME IT WAS WHILE I WAS PULLING INTO TRAFFIC. AGAIN, THE SAME WARNING LIGHT CAME ON. I ATTEMPTED TO TURN AND GET THE CAR HOME BUT, BEFORE I COULD DO THIS, THE CAR BEGAN TO SHAKE AGAIN AND THE ENGINE LOST POWER. THIS REQUIRED ANOTHER TOW TO THE DEALERSHIP FOR REPAIR; THE VEHICLE IS PRESENTLY IN THE SHOP. *TR
FRIDAY EVENING I NOTICED SOMETHING HANGING DOWN FROM THE FRONT OF MY CAR. THE HARD PLASTIC AND WHAT I WILL DESCRIBE AS FIRE RESISTANT INSULATOR WAS 1/2 OFF. THE PINK PLASTIC BOLT IN THE FRAME WAS BROKEN AND FURTHER BACK WHERE IT APPEARS TO HAVE BEEN ATTACHED WITH A METAL BOLT; THE HOLE AROUND IT ON THE PLASTIC WAS TOO LARGE. NOW THERE ARE VARIOUS ELECTRONIC PARTS, BELTS, ETC EXPOSED. I WAS TOLD BY FORD THAT SOMETHING HIT THE CAR OR PERHAPS HAD BEEN BACKED INTO BY ANOTHER VEHICLE NOT LEAVING VISIBLE DAMAGE, BUT CAUSING PRESSURE UNDERNEATH, OR THE HARSH MINNESOTA WINTER CAUSED THIS AS THEY ARE SEEING MANY THINGS BREAK.THERE ARE NO SIGNS OF ANY DAMAGE AND THEY REFUSED TO PUT IT UP ON THE JACK TO INSPECT. I DO NOT FEEL THAT FORD IS WILLING TO EVEN INVESTIGATE THEIR DEFECTIVE PARTS, IN FACT. I WAS TOLD THIS WAS NOT A WARRANTY PROBLEM BUT RATHER AN INSURANCE ISSUE. SINCE I DO NOT FEEL SAFE DRIVING WITH ALL OF THIS EXPOSED I HAVE TIED IT UP TO MY GRILL WITH TWINE. *TR
VEHICLE STOPPED AT STOP SIGN. ENGINE DIED. MOVED GEAR SELECTOR FROM DRIVE TO PARK AND RESTARTED WITH NO FURTHER INCIDENT. *TR
ON FEBRUARY 3, 2014 WHILE DRIVING ON I-95 A STONE FLEW UP OFF THE ROAD AND CRACKED THE WINDSHIELD. HAD THE WINDSHIELD REPAIRED BY SAFELITE. ON MARCH 12, 2014 THE SAME THING HAPPENED A SECOND TIME ON A DIFFERENT STRETCH OF I-95. HAD SAFELITE REPAIR THE WINDSHIELD. THIS MORNING APRIL 6, 2014 AGAIN ON I-95 AND THE WINDSHIELD GOT CRACKED FOR A THIRD TIME. HAVE DRIVEN FOR 53 YEARS WITH ONLY ONE CRACKED WINDSHIELD PREVIOUSLY AND HAVE HAD THREE WITHIN 62 DAYS!!! GREATLY CONCERNED THAT ANYTHING LARGER THAN A SMALL PEBBLE MAY CAUSE THE ENTIRE WINDSHIELD TO DISINTEGRATE WHILE DRIVING AT 70 MPH ON THE INTERSTATE. WILL TAKE TO FORD DEALER TOMORROW OR TUESDAY FOR THEM TO EXAMINE. *TR
I BOUGHT A NEW FORD ESCAPE IN FEBRUARY 2014. SINCE DAY ONE I HAVE NOTICED AN EXHAUST SMELL IN CABIN WHEN THE VEHICLE IS PUT INTO REVERSE AND OCCASIONALLY WHEN DRIVING AT LOW SPEEDS. SIMILAR TO WHAT OTHER CUSTOMER COMPLAINED. I WILL BRING THIS TO THE ATTENTION OF MY FORD DEALERSHIP WHEN IT GOES IN FOR MAINTENANCE SERVICE WHEN IT REACHES 10,000 MILES, BUT MAYBE SOONER TO HAVE IT LOOKED AT. *TR
TL* THE CONTACT OWNS A 2014 FORD ESCAPE. THE CONTACT STATED THAT THE HEATING SYSTEM AND THE DEFROSTER FAILED. THE AUTOMATIC REMOTE ALSO FAILED TO ACTIVATE THE SYSTEM HEAT. THE CONTACT HAD TO LET THE ENGINE RUN FOR A FEW MINUTES TO BE ABLE TO HEAT THE VEHICLE. THE DEALER PERFORMED A DIAGNOSTIC WHICH WAS UNABLE TO LOCATE A FAILURE CODE THEREFORE THE DEALER ADVISED THE CONTACT THAT THERE WAS NOT A FIX FOR THE HEATING FAILURE. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS 1,500 AND THE CURRENT MILEAGE WAS 2,400.
LEASED THIS VEHICLE IN AUGUST, 2013. SINCE DAY ONE I HAVE NOTICED AN EXHAUST SMELL IN CABIN WHEN THE VEHICLE IS PUT INTO REVERSE AND OCCASIONALLY WHEN DRIVING AT LOW SPEEDS. I AM SENSITIVE TO ODORS IN GENERAL AND MY FAMILY MEMBERS ONLY SMELLED IT OCCASIONALLY, SO I DISREGARDED UNTIL RECENTLY THE ODORS ARE BECOMING STRONGER INSIDE THE CABIN AND NOT CLEARING WHEN WINDOWS ARE LOWERED TO AIR OUT. I WILL BRING THIS TO THE ATTENTION OF MY FORD DEALERSHIP WHEN IT GOES IN FOR MAINTENANCE SERVICE WHEN IT REACHES 10,000 MILES, BUT MAYBE SOONER TO HAVE IT LOOKED AT. *TR
THE 2014 FORD ESCAPE HAS A SOFTWARE/HARDWARE BUG IN WHICH THE INTERIOR INSTRUMENT PANEL DIMMER DOES NOT RETAIN ITS MANUAL DIMMER SETTINGS. AFTER 20-30 MINUTES WITH THE VEHICLE POWERED OFF, THE INSTRUMENT CLUSTER DIMMER SETTING REVERTS TO MAXIMUM BRIGHTNESS AUTOMATICALLY. MORE THAN AN INCONVENIENCE, THIS BUG IS POTENTIALLY DANGEROUS. IF A DRIVER PERCEIVES THE INSTRUMENT CLUSTER TO BE TOO BRIGHT, THE DRIVER MUST MANUALLY DIM THE INSTRUMENT PANEL EVERY TIME IT IS DARK ENOUGH THAT THE EXTERIOR LIGHTS ARE REQUIRED TO DRIVE. FORD WILL NOT ACKNOWLEDGE THE DESIGN BUG AT THIS TIME BECAUSE THEY DO NOT THINK IT BOTHERS ENOUGH CUSTOMERS. I AM FILING THIS COMPLAINT BECAUSE IF A DRIVER HAPPENS TO BECOME TIRED OF DIMMING THE INSTRUMENT PANEL EACH NIGHT OR IF THEY SIMPLY FORGET TO DIM THEM ONE TIME, THEY COULD BECOME UNWITTINGLY DISTRACTED BY THE INTERIOR BRIGHTNESS AND CAUSE A TRAFFIC INCIDENT. I BELIEVE THIS IS A LEGITIMATE SAFETY CONCERN AND WOULD LIKE TO SEE FORD BE ENCOURAGED TO ADDRESS IT. *TR
THE DASH LIGHTS WILL NOT DIM AUTOMATICALLY AS DESCRIBED IN THE MANUAL AS WELL AS FROM FORD TECHNICIANS. THEY ARE ON FULL BRIGHT ALL THE TIME. AN ANALOGY WOULD BE LIKE HAVING AN ONCOMING CAR HAVING ITS HEADLIGHTS ON HIGH BEAM AT NIGHT AND THEREFORE BE BLINDING. THERE IS A MANUAL OVERRIDE TO ADJUST BUT THIS MUST BE DONE EVERY TIME THE CAR IS STARTED. I TALKED TO A FORD REP AND WAS TOLD, "NOTHING IS PERFECT, DEAL WITH IT". THE LOCAL SERVICE DEPARTMENT HAS NO KNOWLEDGE ON HOW TO REPAIR IT AS FORD HAS YET TO ISSUE AN ADVISORY. I WOULD THINK FORD WOULD WANT ITS SOPHISTICATED CARS TO WORK CORRECTLY. WE WILL SEE. *TR
UPDATE ON ODI NUMBER 10567429. FORD CASE # [XXX]. FORD WILL NOT, AT MY EXPENSE, ALLOW THE DEALER TO INSTALL EITHER FORD OEM DAYTIME RUNNING LIGHTS (DRL) IN MY NEW VEHICLE OR AN AFTER MARKET PRODUCT. THEY SAY ANY SUCH INSTALL BY DEALER OR OTHERS WILL VOID MY EXTENDED NEW CAR WARRANTY. I WAS IN MAINE LAST WEEK & IN A SNOW SQUALL AT NOON & WAS ALMOST KILLED BY A LOGGING TRUCK WHO COULD NOT SEE MY VEHICLE BECAUSE OF POOR VISIBILITY. CAN FORD BE PRESSURED TO ALLOW THIS INSTALL WITHOUT PENALTY & AT NO COST TO THEM???? INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6). *TR
7/12/13 WE PURCHASED NEW 2014 FORD ESCAPE TITANIUM WHICH DID NOT HAVE DAYTIME RUNNING LIGHTS (DRL) A SAFETY FEATURE. THE DEALER, HERB CHAMBERS, WESTBOROUGH, MA., SAID AT MY EXPENSE FORD WOULD INSTALL DRL WHEN I CAME IN FOR SERVICE ON 12/11/2013. THIS WAS NOT THE CASE. FORD WILL ONLY INSTALL DRL ON FLEET ESCAPE VEHICLES BUT NOT ON PERSONAL ESCAPES. FORD CUSTOMER SERVICE HAS ASSIGNED A CASE # (CAS-3967188-C7S8M6) TO MY CONCERNS AND ARE ADAMANT. THEY WON'T UPGRADE MY NEW CAR & IF I INSTALL DRL (AFTERMARKET ITEM) THEY WILL VOID MY EXTENDED NEW CAR WARRANTY. THEY REFUSE TO EXPLAIN WHY THERE IS THIS POLICY WHICH PREVENTS ADDING A SAFETY FEATURE, AT THE OWNERS EXPENSE, TO THEIR ESCAPES SOLD FOR PERSONAL USE. THEIR PRACTICE IS DISCRIMINATORY & DECREASES VEHICLE CRASH AVOIDANCE PARAMETERS.
I BOUGHT THIS VEHICLE FROM STIVERS FORD IN MONTGOMERY, AL. ON JAN. 20, 2014. THIS VEHICLE SHAKE AT LOW SPEED AND HIGH SPEED. I TOLD BY DEALERSHIP THAT IT WOULD STOP BUT IT HAS GOTTEN WORSE. THIS VEHICLE RIDE WORST THAN THE 2006 MODEL I TRADED IN. *TR
THE CAR TAKES APPROXIMATELY 18-22 MINUTES TO ATTAIN A SAFE AND PROPER INSIDE VEHICLE TEMPERATURE. EVEN WITH A REMOTE START INSTALLED IT WILL USUALLY TWO STARTS FOR THE CAR TO REACH A TEMPERATURE THAT IS NOT DANGEROUS TO MY INFANT NEPHEW. I CAN NO LONGER PICK HIM UP WITHOUT WARMING CAR UP FOR HALF AN HOUR. I BROUGHT BACK TO FULLERTON FORD DEALERSHIP IN NJ AND WAS TOLD BY SERVICE MANAGER [XXX] THAT HE HAD THE SAME PROBLEM WITH HIS ESCAPE. HE WAS ABLE TO JUST GET ANOTHER CAR. THE AVERAGE PERSON LIKE MYSELF IS TOLD TO CONTACT FORD CORPORATE AND FILE A COMPLAINT. I ASKED IF IT WAS POSSIBLE TO GET ANOTHER FORD ESCAPE OR EDGE AD WAS TOLD BY SALES MANAGER [XXX] I WOULD LOOSE MY INITIAL DOWN PAYMENT OF 4000 DOLLARS, THEY ALSO SAID THEY WOULD NEED ANOTHER 4000 DOLLARS AND INCREASED PAYMENTS. NOTHING I CAN DO EXCEPT LEAVE CAR IN DRIVEWAY DURING WINTER AND MAKE PAYMENTS. THE SERVICE INVOICE CLEARLY STATES "NO FIX AVAILABLE". YET THEY CONTINUE TO SELL THIS VEHICLE TO GENERAL PUBLIC AND DUPE US. THE DEALERSHIPS THAT CONTINUE TO SELL THIS VEHICLE SHOULD BE BOYCOTTED AND HELD RESPONSIBLE. THEY HAVE ALSO LIED ABOUT MPG ON STICKER. THEY CLAIM IT WILL BE BETWEEN 26-32 MPG. TOTAL LIE. THEY BLAMED THE WINTER FUEL MIXTURE. I TRIED A HIGHER OCTANE AND STILL HAVE NO SUCCESS. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6). *TR
VEHICLE WAS STOPPED AT INTERSECTION. UPON ATTEMPTING TO INITIATE RIGHT TURN, ENGINE SUDDENLY REVVED AS IF IN NEUTRAL GEAR, AND VEHICLE HAD NO ACCELERATION. DEALER DIAGNOSED A LEFT-SIDE AXLE SEAL LEAK AND SAID THAT TRANSMISSION FLUID WAS "ALL OVER". WHEN ASKED IF THIS WAS UNUSUAL FOR A NEW VEHICLE, DEALER REMARKED THAT IT WAS NOT, AND SAID THAT IT WAS THE THIRD SEAL LEAK THEY HAD SEEN IN A WEEK. *TR
WHEN THE VEHICLE IS BETWEEN 1400-1600 RPM IT STARTS TO VIBRATE AND DRIVES ROUGH. IS THIS USUAL? HAD IT TO TWO DIFFERENT DEALERSHIPS AND COMPLAINED TO FORD. NO SATISFACTION!! *TR
THIS IS THE 3RD TIME WHEN THE WINDSHIELD WIPER HAS FAILED FOR MY NEW 2014 FORD ESCAPE. THE PASSENGER SIDE WIPER DID NOT MOVE WHEN TURN ON THE WIPER AND THE DRIVER SIDE WILL MOVE ONCE AND STUCK AT THE UP RIGHT POSITION. AFTER IT GOT STUCK, IT'LL NOT RESPOND TO ANY WIPER CONTROLS. I SHUT DOWN MY ENGINE AND THE WIPER THEN RETRACTED TO THE OFF POSITION. SENT THE CAR TO THE DEALER LAST SATURDAY BUT NOTHING WAS DONE SINCE THEY COULDN'T REPLICATED THE PROBLEM. *TR
DUE TO COLD WEATHER, WALKED OUT AND STARTED CAR, RIGHT FOOT ON BRAKE, RIGHT INDEX FINGER ON STARTER BUTTON, LEFT FOOT ON OUTSIDE PARKING LOT AND LEFT HAND HOLDING CELL PHONE. AFTER STARTING CAR, CLOSED DOOR, WENT BACK INTO OFFICE FOR OVER 3-5 MINUTES, DID FIVE WEB SEARCHES BEFORE SISTER WHO WORKS IN OFFICE CAME IN TO MY OFFICE AND TOLD ME MY CAR HAD BACKED A PERFECT U, MISSED 6 VEHICLES PARKED OUTSIDE AND HIT OUR OFFICE BUILDING. MY CAR IS JUST THE DISTANCE OF THE SIDEWALK AND WALL PLUS A FEW FEET WITH WINDOW BETWEEN US, I HEARD THE CAR RUNNING WHILE IN OFFICE. WHEN I GOT TO CAR OUT SIDE IT WAS IN REVERSE, DOORS LOCKED AND IDLING, NO EXPLANATION OF HOW IT WENT FROM OPPOSITE DIRECTION THAN DIRECTION I PULLED IN, MISSED ALL VEHICLES. FORD SAYS THERE IS NOTHING WRONG WITH MY CAR, I HAD THREE ADDITIONAL PEOPLE IN MY OFFICE PICTURES AND VIDEO OF TRACKS THAT ARE VERIFICATION THAT IT DID IT BY ITSELF, AS BEST WE CAN FIGURE THE PARK ASSIST TOOK OVER, HAD I ACCIDENTALLY KNOCKED IT INTO REVERSE IT WOULD HAVE STARTED BACKING UP WITH ME HALF IN AND HALF OUT OF THE CAR, ALSO AM SURE THAT IT WAS IN PARK AS CAN'T START IT IN REVERSE, I AM FRUSTRATED WITH THE DEALERSHIP HERE THAT IS NOT REALLY WILLING TO FIGURE OUT WHAT ACTUALLY HAPPENED, ALL THEY WILL TELL ME IS THE CHECK ENGINE LIGHT DIDN'T COME ON. I AM REQUESTING INFORMATION AS TO WHETHER OR NOT THIS HAS BEEN REPORTED BY ANYONE ELSE AND WHERE I MIGHT BE ABLE TO GET FURTHER INFORMATION AS TO WHAT CAN BE CHECKED OUT TO FIGURE OUT WHAT MIGHT HAVE MADE IT START MOVING ON IT'S OWN. *TR
PICKED UP 2014 FORD ESCAPE 1.6 ECOBOOST- OCTOBER 2013- ENGINE RPM' S REV TO 3-4 FOR NO REASON - SPORADICALLY- WHEN REMOTE STARTED, AND WHEN ELECTRIC STARTING CAR. BRAKES LOUD WHISTLING NOISES- COMES AND GOES- AUTO LIFT GATE OPENS HALF WAY SOMETIMES, CLOSES ON YOU WHEN YOUR LOADING THINGS SOMETIMES, REAR DOOR BEHIND DRIVER -CHILD LOCKS ON- CANT TURN OFF- PASSENGER CANT GET OUT OF THAT SIDE OF CAR- NO HEAT! TEMP GAUGE JUMPS FROM C TO H THEN BACK TO C. NO HEAT IN CAR EVEN AFTER REMOTE STARTING VEHICLE 2-3 TIMES AND LETTING IT RUN- CAR IS ICE COLD INSIDE. DEFROST DON'T WORK UNLESS ON MAX DEFROST AND ON HI - BLOWER DOESN'T SEEM TO BLOW ANYTHING - WHEN PUT ON DEFROST AND FEET IT BLOWS OUT VENTS INSTEAD. DUE TO NO HEAT INSIDE VEHICLE. FREEZE EVERY DAY DRIVING TO WORK.. BY THE TIME I GET TO WORK IT FINALLY HEATS UP- APPROX. 20 MIN DRIVE. PULLED IN DRIVEWAY FROM WORK- 20 MIN DRIVE AND CAR WAS OVERHEATING- BUFFALO NY - TAKING CAR IN TODAY WITH LIST OF ISSUES. *TR
I WAS TRAVELING ON THE HWY AT 70MPH AND HEARD WHAT SOUNDED LIKE A SHOTGUN BLAST. I LOOKED AROUND AND HEARD WHAT ENDED UP BEING GLASS FALLING INTO MY REAR SEAT. MY REAR PANORAMIC GLASS HAD SHATTERED AND BLOWN UPWARD IN A WAY I'VE NEVER SEEN BEFORE AND I HAD NO IDEA WHAT CAUSED IT, AS THERE WERE ONLY CLOTHES AND A BOX IN THE REAR SEAT. I TOOK IT TO FORD AND MADE A CLAIM WHICH WAS DENIED. I AM CONFIDENT THIS PROBLEM IS A MANUFACTURING DEFECT, BUT FORD SAYS THIS BREAKAGE WOULD ONLY HAPPEN UPON INSTALLATION DUE TO USING TEMPERED GLASS. I DON'T BELIEVE THAT BECAUSE NOTHING HIT MINE AND STILL, IT SHATTERED. I ALSO HAVE A LEAKING ROOF, WHICH MAY BE RELATED TO THIS PROBLEM. *TR
I WAS DRIVING TO PICK UP MY DAUGHTER FROM SCHOOL AND THE CAR STEERING STIFFENED UP. I WAS IN THE PARKING LOT SO LUCKILY NOTHING HAPPENED. I STOPPED AND RESTARTED THE CAR BUT IT WAS STILL STIFF THAT IT WAS IMPOSSIBLE TO TURN AND TAKE CAR OUT OF THE LOT. I HAD TO LEAVE THE CAR THERE AND BRING THE KIDS HOME ON MY OWN. NOT WHAT YOU CAN EXPECT FROM A NEW CAR AND CERTAINLY VERY LUCK Y TO NOT HAPPEN ON THE HIGHWAY. FORD SAYING IT IS A MANUFACTURING DEFECT AND THEY FORGOT THE HARNESS IN THE POWER STEERING. IT WAS THEN TAKEN FROM A NEW CAR AND PLACED ON MY CAR. I AM NOT COMFORTABLE WITH IT BUT THEY SAID THEY CANNOT GIVE ME A NEW CAR. *TR
FIRST TIME (WHILE DRIVING)INSTRUMENT CLUSTER NEEDLES JUMPED, DISPLAY READ P TRANSMISSION NOT IN PARK. CYCLE REPEATED A COUPLE OF TIMES THEN CLUSTER LIGHT TURNED OFF AND NEEDLES WENT TO OFF POSITION. DISPLAY ONLY READ PRND AND MILEAGE. CAR TAKEN TO DEALER ON11-7-13. CLUSTER REPLACED BY DEALER. PICKED CAR UP FROM DEALER 11-15-13. REPAIR WORKED ABOUT FOUR DAYS AND SAME CLUSTER PROBLEMS RETURNED AND BECAME WORSE. MULTIPLE TIMES CLUSTER WOULD NOT COME ON WHEN STARTING, MULTIPLE TIMES (WHILE DRIVING) CAR BEEPS AND ALL WARNING LIGHTS TURN ON DISPLAY READS SERVICE ENGINE & P TRANSMISSION NOT IN PARK, CLUSTER GOES OUT WHILE DRIVING, MULTIPLE TIMES. TODAY, CLUSTER WON'T TURN ON, CLUSTER DISPLAY IS COMPLETELY BLACK, HEATER DOES NOT GET HOT, CANNOT CHANGE VENT FROM DEFROST TO DASH, RADIO WON'T TURN ON AUTOMATICALLY, DISPLAY ABOVE RADIO- TIME IS WRONG & NO TEMPERATURE READING, REAR VIEW CAMERA NOT WORKING. CAR TAKEN TO DEALER TODAY. *TR
TL* THE CONTACT OWNS A 2014 FORD ESCORT. THE CONTACT STATED THAT THE VEHICLE WOULD HESITATE AND STALL WHEN DRIVING 45 MPH AND ABOVE. THE CONTACT TOOK THE VEHICLE THE VEHICLE TO THE DEALER, WHO STATED THAT THE VEHICLE WAS BEING DRIVEN TOO SLOWLY. THE CONTACT WAS ADVISED TO APPLY THE ACCELERATOR HARDER WHEN ACCELERATING FROM A COMPLETE STOP. THE DEALER ALSO ACKNOWLEDGED THAT THEY WERE AWARE OF A TRANSMISSION ISSUE WITH THE MAKE AND MODEL BUT THEY WERE UNABLE TO REPAIR THE ISSUE. THE MANUFACTURER WAS CONTACTED BUT DID NOT PROVIDE ANY ASSISTANCE. THE FAILURE MILEAGE WAS 1,000. THE VIN WAS NOT AVAILABLE.
EACH TIME THE DRIVERS OUTSIDE MIRROR IS TUCKED OR FOLDED IN AND RETURNED TO ITS DRIVING POSITION THE MIRROR DOES NOT RETURN TO THE SAME POSITION AND MUST BE READJUSTED FOR THE DRIVER TO HAVE PROPER AND SAFE VISION TO THE REAR OF THE VEHICLE. THE MIRROR HOUSING RETURNS TO THE CORRECT POSITION, BUT THE MIRROR INSIDE THE HOUSING DOES NOT RETURN TO ITS PROPER POSITION. THIS IS A MANUAL FOLDING MIRROR WITH ELECTRICALLY OPERATED MIRROR ADJUSTMENT. I CALLED FORD AND THEY AND THE DEALER SAID THERE IS NO FIX. THIS IS A SAFETY HAZARD IF YOU FORGET TO ADJUST THE MIRROR OR GET DISTRACTED TRYING TO ADJUST IT WHILE DRIVING. *TR
PICKED UP MY BRAND NEW CAR, FORD ESCAPE S 2014, AND HAD THE AC SYSTEM RUNNING, WHEN I TURNED THE AC OF A STRANGE NOISE WAS AUDIBLE FROM THE REAR END OF THE CAR. I TOOK THE CAR BACK TO THE DEALERSHIP AND WAS TOLD IT WOULD BE AN EASY FIX. APPARENTLY TWO SCREWS HAD TO BE TIGHTENED AT THE SHOCK AND SUSPENSION. AFTER LEAVING THE DEALERSHIP WITH THE FIXED CAR' IT TOOK ABOUT 10 MIN TO HEAR THE NOISE AGAIN. THERE IS OBVIOUSLY A PROBLEM. I WILL TAKE THE CARE BACK AGAIN TO SEE WHAT THE NEXT STEP IS. VERY DISAPPOINTED. *TR
14 Recalls
Ford Motor Company (Ford) is recalling certain model year 2013-2014 Ford Fusion and Lincoln MKZ vehicles manufactured August 15, 2012, through September 10, 2013, 2013-2014 Ford Escape vehicles manufactured June 5, 2012, through August 12, 2013, and 2013-2014 Ford C-Max vehicles manufactured from July 23, 2012, through May 28, 2013. The driver and passenger seatback assemblies may have been produced with sub-standard weld joints used to attach the seat back recliner mechanism to the seat frame. The affected seat backs may have insufficient strength to meet the requirements of Federal Motor Vehicle Safety Standard (FMVSS) number 207, "Seating Systems."
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Ford Motor Company (Ford) is recalling certain model year 2013-2014 C-MAX, and Escape vehicles. In the affected vehicles, the restraint control module (RCM) may have errors in the programming software which may result in a delayed deployment of the side-curtain rollover air bag.
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Ford Motor Company (Ford) is recalling certain model year 2013-2014 Escape vehicles manufactured October 5, 2011, through April 10, 2014. Due to an assembly misalignment between the exterior door handle and the door outer panel, the affected vehicles have doors that may be difficult to close or may possibly open while driving.
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Ford Motor Company (Ford) is recalling certain model year 2014 Ford Escape vehicles manufactured October 15, 2013, through October 22, 2013. The panorama roof glass may not be properly bonded to the attaching bracket.
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Ford Motor Company (Ford) is recalling certain model year 2013-2014 Escape vehicles manufactured October 5, 2011, to April 1, 2013, and equipped with 2.0 liter engines and Focus ST vehicles manufactured February 14, 2012, to October 14, 2013, and equipped with 2.0 liter engines. Insufficient compression in the engine wiring harness splices to the Manifold Absolute Pressure (MAP) sensor may provide incorrect signals to the powertrain control module (PCM).
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Ford Motor Company (Ford) is recalling certain model year 2014 Ford Focus vehicles manufactured May 1, 2014, to May 24, 2014, 2014 Ford Escape vehicles manufactured on June 6, 2014, and 2015 Lincoln MKC vehicles manufactured June 4, 2014, to July 7, 2014. In the affected vehicles, the Fuel Delivery Module (FDM) may crack between the filter body and the filter cap, possibly resulting in low fuel pressure.
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Ford Motor Company (Ford) is recalling certain model year 2013-2014 Ford C-Max vehicles manufactured January 19, 2012, to November 21, 2013; Ford Fusion vehicles manufactured February 3, 2012, to August 24, 2013; Ford Escape vehicles manufactured October 5, 2011, to November 1, 2013; and Lincoln MKZ vehicles manufactured April 25, 2012, to September 30, 2013. The coating on portions of the Restraint Control Module (RCM) may crack, and when exposed to humidity, circuits on the printed circuit board may short.
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Ford Motor Company (Ford) notified the agency on January 8, 2015, that they are recalling certain model year 2014 Ford Escape vehicles manufactured April 15, 2014, to May 8, 2014, and 2015 Lincoln MKC vehicles manufactured April 21, 2014, to May 15, 2014. On April 30, 2015, Ford expanded the recall to cover an additional 45,505 vehicles, including certain model year 2014-2015 Ford Transit Connect vehicles manufactured November 11, 2013, to August 29, 2014, 2014-2015 Ford Fiesta vehicles manufactured April 10, 2014, to June 17, 2014 and 2014 Ford Edge vehicles manufactured April 30, 2014, to May 21, 2014. Improper nickel plating of components within the fuel pump may result in the fuel pump failing.
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Ford Motor Company (Ford) is recalling certain model year 2014-2015 Ford Escape vehicles manufactured May 19, 2014, to February 6, 2015, and Transit Connect vehicles manufactured May 11, 2014, to July 2, 2015. Due to a software incompatibility issue, the instrument panel cluster be inoperative including a blank multiple functional display (MFD), and non-functional warning chimes, messages and warning lights. Specific warning chimes, messages and warning lights. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard (FMVSS) number 101, "Control and Displays."
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Ford Motor Company (Ford) is recalling certain model year 2012-2015 Ford Focus, 2013-2015 Ford Escape and Ford C-MAX, 2015 Lincoln MKC and Ford Mustang, and 2014-2016 Ford Transit Connect vehicles. A component within the door latches may break, preventing the doors from latching and/or leading the driver or a passenger to believe a door is securely closed when, in fact, it is not.
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Ford Motor Company (Ford) is recalling certain 2014 Escape, 2014-2015 Fiesta ST, 2013-2014 Fusion and 2013-2015 Transit Connect vehicles equipped with 1.6L GTDI engines. If the vehicle is started and driven with an insufficient level of coolant within the engine cooling system, the engine cylinder head may overheat, crack and leak oil.
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Ford Motor Company (Ford) is recalling certain 2014 Ford F-150 and E-350, 2014-2015 Ford Escape, and 2015 Lincoln MKC vehicles. Improperly manufactured bolts may have been used to install certain seats, seatbacks, seatbelt buckles, or seatbelt anchors on these vehicles.
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Ford Motor Company (Ford) is recalling certain 2013-2014 Ford Escape, and 2013-2016 Ford Fusion vehicles, equipped with six-speed automatic transmissions. The bushing that attaches the transmission shifter cable to the transmission may degrade over time and cause the bushing to detach from the transmission. The condition could allow the driver to move the shift lever to Park and remove the ignition key, while the transmission may not be in Park, with no warning message or audible chime.
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Ford Motor Company (Ford) is recalling certain 2011-2014 Fiesta, 2013-2014 Fusion, 2015 Mustang, 2013-2015 Escape and C-Max, 2012-2015 Focus, 2014-2016 Transit Connect, 2013-2014 Lincoln MKZ, and 2015 MKC vehicles. These vehicles were previously recalled and repaired under recalls 15V-246, 16V-643 or 17V-210, however the repair may not have been completed properly. A component within the door latches may break making the doors difficult to latch and/or leading the driver or a passenger to believe a door is securely closed when, in fact, it is not.
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
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Combines Driver and Passenger star ratings into a single frontal rating. The frontal barrier test simulates a head-on collision between two similar vehicles, each moving at 35 mph.