2014 Ford Focus BEV 5 HB FWD
Safety Ratings.
NHTSA’s 5-Star Safety Ratings help consumers compare vehicle safety when searching for a car. More stars mean safer cars.
Combines Side Barrier and Side Pole Star Ratings into a single side rating.
Combines Side Barrier and Side Pole Star Ratings into a single side rating.
The Rollover Resistance test measures the risk of rollover in a single-vehicle, loss-of-control scenario.
Rollover Risk: 10.1%
2049 Complaints
This vehicle is experiencing a relapse of the same issues that led to a previous recall. It is experiencing fuel tank issues where the fuel gauge is unreliable and acts as though it is out of fuel despite reporting 1/4 tank. This has put the safety of occupants at risk as we were barely able to get off the highway in time before the vehicle came to a sudden and complete stop. The vehicle has not been inspected by the manufacturer as to do so will result in exorbitant out of pocket expense since Ford claims to have fixed the recall issue. That however, is not the case when it reoccurs a year later. Neither police nor insurance have inspected the vehicle as I was unaware that was a possibility The warning lamps that displayed were similar to a vehicle stalling out, which should not happen in an automatic transmission vehicle. It needs to be noted that this is a reoccurring issue of an allegedly fixed recall and Ford refuses to take any action on the matter.
The contact owns a 2014 Ford Focus. The contact stated that while driving at various speeds, the vehicle would stall. She also mentioned that the vehicle would fail to immediately start-up after refueling. Additionally, the vehicle would hesitate upon depression of the accelerator pedal while at a complete stop. The contact stated that the check engine warning light would intermittently flash on the instrument panel after each failure. The contact had taken the vehicle to a dealer where she informed them of NHTSA Campaign Number: 19V515000 (Fuel System, Gasoline) which she linked to her failure. The dealer informed her that the recall had been serviced prior by another dealer. The first dealer determined back then that the purge valve did not need to be replaced. The contact was then informed that the purge valve was now defective and was given an estimate for the repair. The manufacturer was notified of the failure and referred the contact to NHTSA for assistance. The vehicle had yet to be repaired. The failure mileage was unknown.
The contact owns a 2014 Ford Focus. The contact stated that while his son was driving at an undisclosed speed, the steering wheel became inoperable. Additionally, the contact stated that a year ago the clutch fell inside the transmission. There were no warning lights illuminated. The vehicle was taken to the local dealer but was not diagnosed or repaired. The transmission was replaced with an independent mechanic. The manufacturer was notified of the failure and stated that the vehicle was not covered under warranty. There was no further assistance provided. The contact stated the failure was related to NHTSA Campaign number 14V514000 (Steering). The approximate failure mileage was 64,000.
The SYNC system is malfunctioning. The SYNC system controls radio/media and phone functions in Ford vehicles. It has an A.I. component to it. It will, without warning, stop working and will then begin to make loud booming, screeching and crackling feedback-like noises without warning while driving, which is a danger. The visual screen that displays the SYNC system stops working, and the buttons and A.I. controlling it stop working. The first time it happened was on the interstate and was very unsafe with all the loud random noises. It has been happening off and on for two weeks and I cannot drive my vehicle safely. I am reporting this because have found many others in online forums complaining about the same thing about their SYNC/Ford vehicles and believe it may be a widespread issue with SYNC. I contacted my local Ford dealer, but they did not seem to have a protocol for dealing with this problem, and estimated 500 to 1000 dollars to address it with a several day wait time for repairs.
hello, I have more than a month to review the RECALL that was done on this car but Ford ignores me, I've sent several emails and got in touch but I'm simply ignored by the manufacturer, I can't rent or sell this one car because of the RECALL that was not finalized, so that's why I'm opening this complaint
The contact owns a 2014 Ford Focus. The contact stated that while driving at an undisclosed speed, the steering wheel made noises and locked up numerous times. The check engine warning light was illuminated. The vehicle was taken to an independent mechanic and diagnosed with rack and pinion failure. The rack and pinion needed to be replaced. The vehicle was not repaired. The manufacturer was not made aware of the failure. The failure mileage was approximately 108,000.
ALMOST KILLED MYSELF IN THIS CAR!!! 2014 FORD FOCUS.power steering went out while driving.i was making a turn and the steering wheel got stiff and hard..car ran up the sidewalk almost hitting a wall.this car should be banned.FORD MOTOR should be ashamed..I contacted a dealerships because I learned of a recall on Ford focus electrical steering..but was told my car doesn't make the list for recall. cars same model and year qualify but mines doesn't. what sense does that make??!! If u have issues with your power steering in Ford focus why not change them all??!! Sent it to a shop and the quoted price to fix is insane. I have to pay for a faulty electrical power steering pump.and the curb I hit damaged the wheels..OMG this has to be illegal.. never..EVER BUYING A FORD AGAIN AND I WILL NOT LET MY FAMILY MEMBERS BUY EITHER. SHAME ON FORD
I was driving my vehicle home from a friend's house, and just as I was turning into my parking spot, I got a notification in regard to my transmission needing to be serviced. I believe my transmission light was currently on, because I have recently gotten an oil change and that didn't seem to be the problem. I've experienced issues with the vehicle after i put gas in the car. When I go to start it back up, it stalls or acts as if it wants to start, but then just doesn't. After a few moments I go to start the vehicle again and in most cases this seems to be effective for the time being. There was also a notification that stated my transmission was hot, and that I should pull over safely.
The contact owns a 2014 Ford Focus. The contact stated while driving 50 MPH, the steering wheel became difficult to turn. The contact stated that the power steering fault warning light was illuminated. The contact was able to drive to a near gas station. The vehicle was not drivable. The contact towed the vehicle to an independent mechanic and was informed that the master control for the electronic system needed to be replaced. The vehicle was repaired. The contact called and made the local dealer aware of the failure. Upon investigation, the contact associated the failure with NHTSA Campaign Number: 14V514000 (Steering) however, the VIN was not included. The manufacturer had not been informed of the failure. The failure mileage was approximately 167,000.
Power steering went completely out while driving. No accidents occurred but I almost drove off the road due to not being able to control steering wheel. Warning screen on dash notified me after power steering went out.. Took vehicle to my local Ford dealership for diagnosis; code U3000. Steering gear assembly was bad. Vehicle had 64,352 miles on it at the time.
A majority of the lug nuts on my wheels had to be replaced because of the severe corrosion to them due to the crappy aluminum caps on the original vehicles. Three of them had already fallen off within the past 6 months. Mechanic said I would not have been able to remove a flat tire if that had occurred do to the damage on the lug nuts. The tires shop was installing my winter tires and notified me of the need to replace them. They are NOT cheap. It appears there have been a number of complaints about this issue. Some kind of reimbursement would be appropriate, yes?
The contact owns a 2014 Ford Focus. The contact stated that while driving at various speeds, the vehicle would hesitate, shudder, and would not accelerate properly with the RPM’s fluctuating. The vehicle was taken to the local dealer who replaced the duel clutch however, the failure reoccurred. The contact indicated that the duel clutch had been replaced on six separate occasions. The manufacturer was notified of the failure. The VIN was not available. The failure mileage was 9,000.
The vehicle's engine continues to run after turning off and removing the keys. After the engine has stopped running it is also draining the battery.
The power steering went out. This most likely is related to the known issue like other Ford vehicles with power steering issues or power steering going out while driving.
I received a recall notice from AutoNation Ford Miami but with no description or recall number. I took it to AutoNation Ford Miami for recall service. After my car was inspected I was told no recall service can be performed due to equipment no longer made/available. something about computer transmission system I believe but I'm not sure. I check online through VIN number and now it reflect my car has 0 recalls due to being fixed but nothing was done to fix recall.
2014 FORD FOCUS. CONSUMER WRITES IN REGARDS TO DOOR LATCH SAFETY RECALL. THE CONSUMER STATED THE HV BATTERY FAILED TO START THE CAR. THE SMALL BATTERY FAILED TO CONTROL THE LIGHTS, DOORS, AND WINDOWS. THE COSUMER BELIEVED THE VEHICLE WAS UNDER WARRANTY, BUT WAS CHARGED $15,000.00 FOR THE REPAIRS.
The engine shut down at highway speed (62mph). At time we were travelling on a state highway at night and with inclement weather. The engine light came on and identified engine fault and service engine now. There was no prior indication of any engine malfunction. The problem was confirmed and repaired by Johnson Ford in Pittsfield Massachusetts. The wiring harnass on the intake manifold was melted and exposed wiring that when wet became a dead short for the engine.
Hesitation and jerking at take off from stop light. Engine stalling out when take off from a light. Without warning.
I'm being persecuted by Ford Motor. I purchased a 2014 Ford Focus SE Jan. 26th 2018 from Rocco Degregorio at 6701 Essington Ave. told no recalls or safety issues.The car was brought back next day, driving improperly. Many problems found, was told all fixed.The car malfunctioned April 23rd 2018 accelerating forward disabling me for life! UNINTENDED ACCELERATION. Former attorneys, Rosenbaum &Associates mishandled my case, filed suit in 2020. Honorable Judge New gave me a stay. I'm representing myself for justice, in severe pain & more needed surgery.I have documents to prove all I say. How can I face trial alone?! I suffer physically, emotionally,financially going without medical supplies, medication. I pay $209.97 a mo.for a car that almost killed me, sits at auto collision where malfunction codes were obtained since 2018 to date, its evidence. A state investor detective said its the worse case of auto fraud she ever saw. Ford is blaming 3rd party suppliers for the defects on the suit. No inspection was done on my car from incompetent deceitful former attorneys. They blame me! I didn't do this! Read article, Watch the NBC nightly News 15 minutes in Links below. I was lied to, deceived from salesman,former attorneys, & Ford. The NBC nightly news aired 2019 Ford knew car was assembled dangerously,but put it in production! Ford took my life, identity,trust, mobility! This is injustice and inhumanity. Permanent injuries deteriorate my body, stress causes further health issues. Ford is killing what life I have left by torturing me. I wont give up on Justice! Please help! Speak with me, my witnesses, read my evidence auto fraud,product liability, personal injury, attorney malpractice, and Intervene! I want an end to the unhealthy involvement with Ford with Justice. Respectfully. Case ID 200102572 https://suddenacceleration.com/how-ford-concealed-evidence-of-electornically-caused-ua-and-what-it-means-today https://www.youtube.com/watch?v=CJRG7MLR5GU Nightly News Broadcast
my 2014 Ford Focus had a check engine light sensor alert on October 4th 2021. I scheduled for an appointment to have the vehicle serviced on October 18th 2021(closest time available). During the two week period I had noticed when I pumped gas that the engine seemed to have stalled when I tried to turn on the ignition. The second time the vehicle finally turned on but there was a low rumble noise. I gassed up a second time and I just heard a low rumble from the vehicle when I started the ignition. on 10/16/2021, I was low on gas but my low tank sensor did not go off so I figured I was okay to drive until I came to a gas station. My vehicle ended up stalling on a freeway while I was driving and I started to decelerate from 65 MPH to 60 and slowly decreasing. Nearly avoiding an accident I had my hazard lights on and slowly made my way to the emergency lane where I came to a complete stop and called for a tow. Upon getting my car serviced they determined that I needed a new fuel tank, fuel pump and purge valve due to the tank being warped. I had run out of gas, but my gauge and sensor did not detect that. Apparently this was a recall item a few years back but the manufacture said that my VIN was not on the recall list so I will have to pay this out of pocket.
After turning the car on a warning stating Fault with power steering. Now I cannot move the wheel hardly.
When driving at about 20 MPH both the front and rear passenger doors flew open. The warning light had come on 1 minute before this occurred. No other warnings or issues had been had with the doors to show this was going to happen. This is extremely dangerous!!! I was about to enter the highway. Imagine what could have happened if this occurred on the highway and a high speed??!! And the impact on children in the car???!!! And everyone else on the road...it could have caused a major accident impacting many innocent lives traveling on the highway! This vehicle has been inspected at Northside Ford of San Antonio where they confirmed the latch assembly FAILED. (This latch assembly has been recalled TWICE, and replaced TWICE) Clearly, it has NOT been fixed properly. Ford refuses to cover this expense. They are putting many at danger, as this latch system is STILL FAULTY. This incident occurred in August and Ford continues to refuse to recall it again upon every interaction with customer service.
My Vehicle Transmission Gear shifting Malfunction while I was Making a Maneuver with my Vehicle going into forward Driving mode. I had too make a sudden Brake and place the gear back into the Park position. I turn the Engine off and restarted the Engine and placed in drive mode. I drove home with no other incidents but this could have been a crash into other cars and People in the area. I need someone too check into this matter concerning my Vehicle. [XXX]. INFORMATION Redacted PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6).
There are several issues to report. 1. When I put gas in the car it will not crank up fully until the 2 or 3 crank tries and I'll have to press on the accelerator to give it gas and finally it will start up. 2. There are extremely loud static bursts that comes out of the radio speakers when the radio is not on or the the key is out of the ignition. The radio started to work sporadically it comes on and off when it wants to. 3. The car sends messages out stating transmission is overheating and to pull over for 5 mins. It cuts off and also did not allow me to move it at all stuck in traffic.
The contact owns a 2014 Ford Focus. The contact received notification of NHTSA Campaign Numbers: 16V643000 (Latches/Locks/Linkages) and 18V735000 (Fuel System, Gasoline) however, the parts to do the recall repairs were unavailable. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repairs. The manufacturer was not made aware of the issue. The contact stated that while driving approximately 65 MPH, the check engine warning light illuminated, and the vehicle started to shudder and lose power. The contact pulled to the side of the road. While driving 30-35 MPH, the vehicle inadvertently decelerated to 5 MPH. The contact was able to get the vehicle to the dealer and was informed that parts would not be available for another 6 months. The approximate failure mileage was 80,000. Parts distribution disconnect.
The last 5 or 6 times when filling the gas tank , the gas pump shuts off as if the tank is full, it is not. This has happened at multiple gas stations in Monmouth County , NJ.
The contact owns a 2014 Ford Focus. The contact stated while driving at an undisclosed speed, he noticed that the check engine warning light was illuminated on the instrument panel. The contact took the vehicle to an independent mechanic where the vehicle was diagnosed with a defective gear shifter. The contact was then referred to a dealer for assistance where they diagnosed the vehicle with a clutch failure. The contact was informed that the vehicle was not under recall or warranty and that he had to pay out of pocket for the repair. The manufacturer was notified of the failure and referred him to NHTSA for assistance. The vehicle was not repaired. The failure mileage was 105,000.
The contact owns a 2014 Ford Focus. The contact stated that the check engine warning light was illuminated. The vehicle was not diagnosed or repaired. The manufacturer was informed of the failure and advised the contact to take the vehicle in to a dealer for assistance. The failure mileage was approximately 108,000.
The contact owns a 2014 Ford Focus. The contact stated that while driving at various speeds, the vehicle would hesitate and jerk upon the depression of the accelerator pedal with the check engine and the transmission service now warning lights illuminated on the instrument panel. The contact stated that while at a complete stop, the vehicle would not accelerate after multiple attempts to depress the accelerator pedal. Due to the failure, the vehicle was towed to an independent mechanic where they diagnosed the vehicle with a faulty transmission. The contact had then taken the vehicle to the dealer where she was informed that parts were on backorder and that the vehicle was still safe to be driven. The manufacturer had been notified of the failure and informed her that there were no recalls on the vehicle. The vehicle had yet to be repaired. The failure mileage was 50,000.
The contact owns a 2014 Ford Focus. The contact stated that after refilling the gas tank, the vehicle would stall with the check engine warning light illuminated. Upon investigation, the contact associated the failure with NHTSA Campaign Number: 19V515000 (Fuel System, Gasoline) however, the vehicle was repaired but continued to experience the failure. The vehicle was taken to the local dealer and was diagnosed but was not repaired. The manufacturer was informed of the failure and informed the contact that the VIN was not under recall. The failure mileage was approximately 82,544.
HI, Ortega Highway in California. got a flat tire. I pulled over to change to the spare and can't get the lug wrench (OEM) on the nuts...(drizzling steadily) I see I am risking stripping the lugs. I'm in the forest- cell signal is spotty. I'm left no choice but to drive on my flat tire slowly to a gas station (several miles) And they can't get it off. I call for a tow to tire shop. They show up in a car w/ a 4 way lug wrench..because of course, they assumed they had to fit. must be my ineptness..and he can't get one lug loose. And now I miss my appt., I have to wait another two hours for a tow truck, while several creepy people want to "help" me.... (help me get thrown in their trunk they mean.. ) I'm making light of it now, but I really resent my safety being put in jeopardy and not even given a heads up when Ford knows it's a problem...no surprise, I've got a Focus transmission .Any integrity & ownership of defective design is non existent.. I can forgive mistakes, they happen. And as long as I am aware of them, I can prepare... But Ford doesn't give a [XXX] about our safety. I've had it, no trust is left. Cost benefit analysis is their concern, which saves them money short term yay, for stockholders & CEO bonuses. Ignoring their long term loss of customers due to unethical behavior. Tangent over.. I made it to the tire shop 15 minutes before close. That shop was the place I first learned of the lug nut "2 metal swelling and stripping" issues. He had a special tool just for Ford Lug nuts. This has happened several times since then... I have had to leave my car on the side of the road, also, drive it to the tire shop slowly. damaging my rim... But my real concern is getting a flat tire that I cannot change myself because the lugs strip/ swell in some isolated area... was lucky it was day that first time, scary as [XXX]...Ford puts drivers in unsafe situations because irresponsibility is now it's business model. Cost us time, money, & piece of mind INFORMATION Redacted PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6).
The contact owns a 2014 Ford Focus. The contact stated while changing the oil there was a gasoline odor coming from the oil. The contact stated no warning light was illuminated. Upon investigation, the contact associated the failure with NHTSA Campaign Number: 18V735000 (Fuel System, Gasoline) however, the VIN was not included. The vehicle was taken to a local dealer but was not diagnosed or repaired. The manufacturer was not informed of the failure. The failure mileage was approximately 30,000.
Cluch
Speakers making kids popping crackling ear piercing sounds even when car is shut off and keys are out car locked?! What's making this happen and is the car still safe to be in let alone drive?
I know exactly what's wrong because it's a recall that's on certain Ford focuses of this year but apparently not mine for some reason even though I have the problem but it's the emissions control valve that's stuck open my car stalls out after I fuel. I'm having an extreme loss of power sometimes just being me having to push the pedal more down to losing all acceleration all together to where it shuts down the cruise control when I'm on the highway. It's running real rough on idle all of which are signs of this recall but because it's not covered under my car I'm having to pay $100 just to put the car in the shop to have them look at it and tell me what I already know and then I'm going to have to pay whatever it costs to repair it which I'm sure it's going to be 3 to $500 for a problem they've already admitted to lying about before and obviously are lying about now when they say that this series of Ford focus 2014 was not affected so now I have to pay out of pocket for being a Ford customer so I hope it's worth it to them to lose me as a customer for the rest of my life because of something that would have cost them two or $300. And my family for generations have been lifelong ford buyers my family is well known at our local trotter Ford my grandparents literally buy a new car every year and say they're taking their business elsewhere after finding out about this so I don't see where they think they're saving money by lying like they are.
The contact owns a 2014 Ford Focus. The contact stated while his wife was driving at an undisclosed speed and making a left turn, the vehicle lost power steering functionality. The driver continued to drive the vehicle manually without power steering functionality back to the residence. The vehicle was not diagnosed or repaired. The manufacturer was not made aware of the failure. The failure mileage was approximately 58,003.
The contact owns a 2014 Ford Focus. The contact stated while driving 60 MPH and exiting off the highway, the contact noticed an abnormal noise coming from the vehicle. The contact noticed that the transmission warning light was illuminated. The contact pulled the vehicle over to the side of the road and called the local dealer to have the vehicle towed to the dealer. Days prior to the failure, the contact had the vehicle repaired for the clutch bolts being replaced in connection with the transmission. The local dealer inspected the vehicle and diagnosed the failure that the transmission module was faulty and that the transmission gears needed to be replaced. The vehicle was not repaired. The manufacturer was made aware of the failure. The failure mileage was approximately 78,000.
The clutch slips when accelerator is pressed. It can be fixed (again, I've already had it fixed 3 times but it keeps happening). The car will stutter when accelerating and sometimes does not go right away, causing some safety concerns. It has been confirmed and fixed multiple times. There are no warning lamps for this malfunction.
The stereo/radio emits a very loud popping/cracking noise. The noise happens whether the car is turned or off. This puts the driver and passengers in danger because having a loud noise randomly happen while driving can cause the driver to jerk the wheel as a reflex/reaction. This can cause an accident on the road, putting the driver and passengers at risk, along with other vehicles and it’s passengers at risk. The manufacturer has not acknowledged the issue, and no guidance has been issued for owners. There are no warning lights or messages in place. This happens randomly and is very scary.
There is a loud electrical crakle sound coming from the speakers. It also does it when the car is off. It's very startling and I believe it's dangerous.
The transmission broke it stared to hard shift had problems down shifting and it would slip made it very hard to drive.
The contact's daughter owns a 2014 Ford Focus. The contact stated the vehicle was taken to the local dealer for a recall repair and the vehicle was diagnosed with the clutch needing to be replaced. The vehicle was not repaired. The contact stated that upon taking possession of the vehicle, the vehicle failed to start. The manufacturer was contacted and referred the contact to NHTSA. The failure mileage was approximately 74,000.
The contact owns a 2014 Ford Focus. The contact received notification of NHTSA Campaign Number: 20V331000 (Latches/Locks/Linkages) however, the part to do the recall repair was unavailable. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact stated while driving the vehicle would not exceed 45 MPH. The RPM would rev up however, the vehicle failed to respond. The check engine warning light was illuminated. The approximate failure mileage was 80,000. Parts distribution disconnect.
The transmission got it fix the same day i got the car and its still messing up
The contact owns a 2014 Ford Focus. The contact stated that the driver’s side door was not closing properly. The vehicle was taken to the dealer for an unknown recall repair. The dealer informed the contact that there were two other open unknown recalls on the vehicle related to the transmission control module failure and the fuel tank deformation. The contact stated that the recall repairs were completed however, the check engine warning light illuminated. The contact also stated that the vehicle would stall and shift gears independently while driving. The dealer was made aware of the failure and informed the contact that the parts for the repair were not available. The manufacturer was made aware of the failure and informed the contact that the parts for the repair were not available and a case was opened. The vehicle was not repaired. The approximate failure mileage was 137,000.
When my engine light came on, I took it to about 2-3 shops and they all said it was the catalic convertor. I took it to Coliber Auto Care, they did their own diagnostic and came up with 4 codes which was for the converter, spark plugs, fuel system and the coolant fluid system. I had the coolant system fixed and they told me it's best to have the catalytic converter fixed first before I have thr rest fixed and that the engine light will still be on until I get the converter fixed. It was at the end of the day when I picked up my Ford and when I got into my car, yes I saw the engine light on and as I was driving off, a warning transmission light came on. I then took it to Pepboys to have the convertor fixed and it was them that caught the transmission problem among other issues. I took my car back to Caliber Auto about my transmission because my car was driving just fine until they started working on it. When I picked up my vehicle from Caliber Auto and as I was driving off, my car was stalling and wouldn't automatically shift gears properly. Once I made it home, I had my car towed back to Pepboys then from Pepboys to David McDavid Ford in White Settlement, TX. I do have all the paperwork, but since I'm filling this form on my phone, I have no way of uploading them right now. Once I get a feed back to my email from you, I'll then use my laptop to upload all the documents.
Just to get it out of the way, my vehicle is currently in Italy due to my work location. The car is also US spec but was transported here. Approximately 2 months ago, my rear driver door latch gave out, this causes my door to swing wide open since it is unable to latch on and lock. After having this issue, I found out that there was a recall for this already. I then took the vehicle to the nearest Ford dealership to me. They said they would email me when the part came in since they have to order it first, about a month goes by and no email so I drive there again and they say they have the part. I am then told to make a date to get the work done, roll over a few days and I get the car there and drop it off and wait. After the long 2 hours, I am informed that they replaced the 2 front door latches, then they proceed to tell me that the recall is only for the front doors and that I would have to pay out of pocket to get the rear latches done. Confused, I show them the statement from the Ford and NHTSA website that states, "OWNERS WILL BE NOTIFIED BY MAIL AND INSTRUCTED TO TAKE THEIR VEHICLE TO A FORD OR LINCOLN DEALER TO HAVE ALL AFFECTED DOOR LATCHES REPLACED WITH A MORE ROBUST SERVICE PART. THERE WILL BE NO CHARGE FOR THIS SERVICE.". To this day, I am still being told that same information from them that it is not covered in that recall. I am now stuck and don't know what to do since I cannot get the work done any where else because of my location. I have tried using the Chat Now feature on Fords' website without any luck.
The contact owns a 2014 Ford Focus. The contact stated upon starting the vehicle, the message "hill assist not available" appeared on the instrument panel. There were several unknown warning lights along with the ABS warning light illuminated. The vehicle was taken to the dealer who diagnosed that the ABS module needed to be replaced however, the parts for the repair were not available. The vehicle was then taken to an independent mechanic who provided the same diagnosis. The manufacturer was not made aware of the failure. The vehicle was not repaired. The approximate failure mileage was 46,000.
The contact owns a 2014 Ford Focus. The contact stated that the vehicle stalled soon after refueling. The check engine warning light was illuminated. The contact had taken the vehicle to a dealer where they diagnosed her vehicle with a deformed fuel tank. Upon investigation, the contact linked the failure to NHTSA Campaign Number: 19V515000 (Fuel System, Gasoline) however, the Vin was not included. The manufacturer was notified of the failure and confirmed that the Vin was not included in the recall. The representative informed her that a supervisor would reach out to her for further assistance however, the contact had yet to hear from the manufacturer. The vehicle was not repaired. The failure mileage was approximately 95,000.
Transmission failure hard to shift overhead transmission
I have a 2014 ford focus and i have had three services visits i have had the clutch replaced two shift actuators, the transmission oil seal and the transmission control module after the third service visit the car would shutter nearly every time i drove it but the symptoms were no more than just performance issues which went on for about two years. In addition the car would periodically overheat during extreme temperatures over rover 110 briefly when i would start the car but the temperature gauge would go right back down and the car wouldn't overheat. However this was most likely due to the transmission overheating because in June the car would exhibit the same symptom but more frequently but then when i was driving on june 13th the computer told me the transmission was overheating. I barely managed to get the car home however the transmission began to lose power and the transmission service light came on. I later inspected the car and noticed the breather tube had come lose on top of the transmission most likely due to shuttering. I can no longer drive the car because of the potential that i could get in an accident even though you have braking and power steering there's a potential for a hazard when making left turns if you are unable to accelerate while making a left turn due to loss of power with the transmission you could be hit by oncoming traffic. Ford refuses to replace or repair the transmission and as with numerous other consumers they use the excuse of the car being out of warranty I have also had a battery draw due to the transmission i have had to replace the the battery 3 times and the hill assist light came on numerous times
The vehicle suffered a transmission clutch failure. There was an extended warranty service for the transmission module but not for the transmission clutch. Other models from the same year included transmission clutch service extended warranty but not my vin#. It’s unfair that my vehicle suffered a clutch failure and it is not a required recall.
The contact owns a 2014 Ford Focus. The contact stated while driving 30 mph, the vehicle stalled when she disengaged the brake pedal and depressed the accelerator pedal. There were no warning lights illuminated however, the hill start assist not available message was displayed on the instrument panel. The contact stated she was able to restart the vehicle and pull to the side of the road. The contact stated as she was attempting to park the vehicle at a nearby parking lot, she disengaged the brake pedal and depressed the accelerator pedal, and the vehicle stalled again. The transmission fault, service immediately message appeared on the instrument panel. The vehicle was towed to the dealer. The vehicle was not diagnosed nor repaired. The manufacturer was made aware of the failure but did not provide any assistance. The approximate failure mileage was 79,000.
Transmission keeps failing on the car and it is currently in a ford dealership as they are refusing to acknowledge that there's a recall on it and that it should be covered. This is the 2nd or third time time that I had issues with the transmission itself not including other constant issues with the car itself.
Vehicle was left with Midwest Superstore in Hutchinson, Kansas July 2020 for multiple fuel related and transmission related problems. Dealer replaced purge valve (recall), did not inspect fuel tank. Also a transmission test was done and all above failure levels. Picked up the car with a dead battery, broken fuel gauge, and still stalled regularly with less than half tank fuel. Did not have spare vehicle, dealt with for entire year. Transmission frequently shutters or locks up. Vehicle frequently stalls in traffic or after fuel addition. Finally was able to get it back to dealer (a year later). They note that indeed the fuel tank is crushed (purge valve recall) and will require a tank and pump assembly. Dealership states that Ford will not honor replacement of these components even though the recall was never adequately performed the previous year. The only thing that can make the fuel tank crush is the defective purge valve they replaced.
The contact owns a 2014 Ford Focus. The contact stated while driving 45 mph, the low battery warning light illuminated. The contact stated that the vehicle decelerated independently and came to a stop on the side of the road. The contact stated that the battery was drained. The vehicle was not drivable and was left at that location for three days. The contact stated he was able to recharge the battery and drove to his residence. The vehicle was not diagnosed nor repaired. A dealer was not contacted. The manufacturer was not informed of the failure. The failure mileage was approximately 50,000.
Vehicle overheated while driving. Took it to dealership and advised cause is transmission. Advised by dealership manufacturer was aware of problem and still put it on market for sale.
The contact owns a 2014 Ford Focus. The contact stated that driving at an undisclosed speed, the horn failed to operate as needed. Occasionally, the vehicle would stall. The vehicle was taken to the dealer and diagnosed that there was corrosion on the wiring harness which caused the vehicle to stall. The vehicle was not repaired. The manufacturer was made aware of the failure and informed the contact that a supervisor would reach out to the contact. The approximate failure mileage was 117,000.
Shuddering Stalling Jerking motions When coming from stop to start Hesitation
The contact owns a 2014 Ford Focus. The contact stated that the clutch was hard to shift into gear. Additionally, the transmission became inoperable. There were no warning lights illuminated. The vehicle was towed to the local dealer to be diagnosed. The contact was informed that the transmission and clutch needed to be replaced. The vehicle was not repaired. The manufacturer was notified of the failure. The failure mileage was approximately 90,000.
Jan.26th 2018 I purchased a 2014 Ford Focus SE from Pacifico Ford. I was told by salesman No Recalls and No safety Issues. The car was on the lot with new inspection stickers. I was given a clean car fax. I was deceived. The car was returned the next day for driving improperly. It gave too much gas or not enough, was shuddering and sticking, steering issues, drifted to the right, and steering wheel had to be crooked to park to adjust the wheels, and car had a burn smell. Ford found transmission problem, engine leaking oil, clutch problem, cpu issues, failed road test and leaky seals. A week later, I was told all was fixed as new. April 23rd 2018 the car malfunctioned disabling me for life. While I was parking, the car accelerated forward, slammed into a barrier, roared up in the air, slammed down a slope and into a tree. Malfunction codes from an auto collision center were it was towed were achieved, one of which is an acceleration malfunction code. No air bags deployed, no warning. I found out after the malfunction there were many safety issues and recalls that I was not told of day of sale. Ford, a once trusted company, disabled me for life.
While operating the vehicle I lost all power steering. This nearly caused an accident as I was driving in city traffic at the time. Upon taking it to a dealership I was informed it was a $1500 repair caused by the electrical system. My vehicle was purchased new and has less than 54,000 miles
The contact owns a 2014 Ford Focus. The contact stated while attempting to reverse, the vehicle lost motive power and failed to restart. The vehicle was towed to a local mechanic where it was diagnosed with needing the transmission to be replaced. The contact stated that the service transmission warning light was displayed. The manufacturer was informed of the failure and informed the contact they were unable to assist. The failure mileage was approximately 105,301
2014 FORD FOCUS. CONSUMER WRITES IN REGARDS TO ISSUES WITH THEIR TRANSMISSION. THE CONSUMER STATED THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME COMPLETING THE RECALL REPAIR. THE CONSUMER STATED THE DEALER REFUSED TO OFFER A LOANER VEHICLE.
2014 FORD FOCUS. CONSUMER WRITES IN REGARDS TO TRANSMISSION AND CLUTCH SAFETY RECALL. THE CONSUMER STATED THE VEHICLE WAS TAKEN IN TO HAVE THE RECALL REPAIR COMPLETED. THE DEALER DECLINED TO REPAIR THE VEHICLE STATING IT DID NOT MEET THE PROPER SPECIFICATIONS. THE VEHICLE HAS FAILED AND NO LONGER COVERED UNDER THE WARRANTY. THE CONSUMER STATED THE VEHICLE SPUTTERED ON TAKE OFF AND THE CLUTCH WAS FAULTY.
I was noticing hesitation on my way to work when the traffic light turned green, I'd press the gas pedal and the car wouldn't move. I'd give it more gas then it would jerk into moving forward. While accelerating as the car would automatically switch gears the car would hesitate as if it weren't taking fuel then jerk into gear to keep moving normally. Once at work I was able to park the car and look at the engine and noticed nothing out of the ordinary. At about noon that day I got into the car to leave for lunch only to realize that I could no longer go into reverse. I would move the shifter from park to reverse then press the gas pedal to begin moving only to seem like I'm still stuck in park. I was able to put the car in Drive however I was in a parking spot facing a building and would not be able to exit only utilizing Drive. I was able to switch the car into neutral and push the car out of the parking spot by hand then drive off with there still being hesitation when the gears switched. I theorize that there may be an issue with the Power Train Control Module within the vehicle not allowing the clutch to shift effectively and a possible imbalance of fuel to air intake.
The contact's daughter owns a 2014 Ford Focus. The contact received notification of NHTSA Campaign Number: 13V523000 (Power Train). The contact took the vehicle to a local dealer and was informed that due to the salvage title, the recall would not be honored. The contact stated that while her daughter was driving 45 mph, the vehicle decelerated independently and failed to exceed 10-15 mph. There was no warning light illuminated. The driver parked on the side of the road until she arrived at the location to drive the vehicle to a nearby independent mechanic. The contact stated that the check engine warning light was illuminated. The contact was informed by the independent mechanic that the transmission needed to be replaced. The vehicle was not diagnosed nor repaired. A dealer was not contacted. The contact attempted to contact the manufacturer but was unable to reach a representative. The failure mileage was approximately 120,000.
The contact owns a 2014 Ford Focus. The contact stated that upon purchasing the vehicle, the vehicle would stall and shudder while depressing the accelerator pedal. There was no warning light illuminated. The contact had initially taken the vehicle to a dealer where the recall repair for NHTSA Campaign Number: 19V515000 (Fuel System, Gasoline) was performed. Recently, the contact stated that the same failure returned and the symptoms had worsened. The contact took the vehicle back to the same dealer where she was informed that they would replace the TCM for free however, the clutch disengagement failure would not be covered. The manufacturer was notified of the failure and referred her to NHTSA for assistance. The vehicle was not repaired. The failure mileage was 71,000.
The contact owns a 2014 FORD Focus. The contact stated while driving at various speeds, the vehicle inadvertently shifted out of drive to neutral without driver input. The contact stated that the check engine warning light was illuminated. The vehicle was taken to the local dealer where it was diagnosed with needing clutch actuator, bearings, and sleeves to be replaced. The vehicle was not yet repaired. The manufacturer was not informed of the failure. The failure mileage was approximately 130,000.
TL* THE CONTACT OWNS A 2014 FORD FOCUS. THE CONTACT STATED THAT UPON PURCHASE OF THE VEHICLE, THE VEHICLE STALLED WITH THE CHECK ENGINE WARNING LIGHT ILLUMINATED. THE CONTACT THEN RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 14V525000 (FUEL SYSTEM, GASOLINE) AND THE VEHICLE WAS TAKEN TO FORD OF KENDALL, LLC (15551 S DIXIE HWY, PALMETTO BAY, FL 33157) WHERE THE RECALL WAS SATISFIED. RECENTLY, THE CONTACT STATED THAT THE SAME FAILURE RECURRED WITH THE FUEL GAUGE PROVIDING AN INACCURATE READING. THE VEHICLE STALLED SIMULTANEOUSLY DURING THE FAILURE. THE CONTACT THEN TOOK THE VEHICLE BACK TO THE SAME DEALER WHERE HE WAS INFORMED THAT THE FUEL TANK THAT WAS REPLACED UNDER THE ORIGINAL RECALL HAD FAILED. THE CONTACT WAS THEN INFORMED THAT THE VEHICLE NO LONGER QUALIFIED FOR SERVICE UNDER THE ORIGINAL RECALL AND WAS GIVEN AN ESTIMATE FOR THE REPAIR. THE MANUFACTURER WAS ALSO NOTIFIED OF THE FAILURE AND PROVIDED THE CONTACT WITH THE SAME INFORMATION AS THE DEALER. THE CONTACT WAS OFFERED NO FURTHER ASSISTANCE. THE VEHICLE REMAINED IN THE POSSESSION OF THE DEALER UNREPAIRED. THE FAILURE MILEAGE WAS APPROXIMATELY 63,000.
STARTING IN OCTOBER OF 2020, EXACTLY ONE YEAR AFTER PURCHASING MY 2014 FORD FOCUS FROM THE FORD DEALERSHIP, MY CAR STARTED TO VIBRATE OCCASIONALLY. ALTHOUGH I WAS CONCERNED, I DID NOT WORRY TOO MUCH ABOUT IT BECAUSE IT ONLY DID IT ONCE IN A WHILE. FEBRUARY OF THIS YEAR, THE VIBRATIONS KEPT GETTING WORSE. NOW INSTEAD OF EVERY ONCE IN A WHILE, IT WOULD HAPPEN EVERY-TIME I ACCELERATED AFTER A RIGHT HAND TURN. THIS WAS MORE NOTICEABLE WHEN THERE WAS MORE PEOPLE IN THE CAR. AFTER DOING SOME RESEARCH I FOUND OUT THAT WHAT I WAS EXPERIENCING WAS A SHUDDER. EVEN THOUGH IT IS COMMON FOR THESE CARS, IT IS NOT SOMETHING I WANT TO DRIVE WITH EVERYDAY, THAT BEING SAID, I CALLED MY LOCAL FORD DEALERSHIP, RAY PRICE FORD IN MOUNT POCONO, PA ASKING IF THEY CAN FIX MY CLUTCH BEING THAT IT'S UNDER WARRANTY. THEY STATED THAT WAS I WAS DESCRIBING SOUNDED LIKE THE CLUTCH SHUDDER AND THEY CAN TAKE CARE OF IT NO PROBLEM. FORD TOLD ME THAT THERE IS NOTHING WRONG WITH MY CAR. THEY STATED THAT THEY TEST DROVE IT AND THEY TESTED MY CLUTCHES AND IT PASSED THE 'SAFETY TEST'. I TOLD THEM TO TEST DRIVE IT AGAIN, IT IS NOT SAFE, AND BEING THAT I HAVE A 2014, IT IS ONLY A COUPLE OF MONTHS UNTIL MY CAR GOES OUT OF WARRANTY. I'D RATHER TAKE CARE OF THE PROBLEM NOW BEFORE IT BECOMES AN EXPENSIVE REPAIR THAT IS DIFFICULT TO FIX AND IT'S OUT OF WARRANTY. ANNE HATHAWAY THAT WORKS THERE REASSURED ME THAT MY CAR IS NOT AND THEY WOULD NOT BE FIXING IT BECAUSE THERE IS NOTHING WRONG, SHE STATED 'THE FORD MECHANICS MAY JUST BE USED TO CARS LIKE THAT SO THERE'S NOTHING THEY CAN DO'. IT SEEMS TO ME AS IF THEY ARE TRYING TO HAVE ME WAIT UNTIL I'M OUT OF WARRANTY AND THEN I HAVE TO PAY THOUSANDS TO FIX THE TRANSMISSION AND THE CLUTCHES, THAT IS NOT A SOLID SOLUTION FOR ME. I WOULD LIKE FOR FORD TO EITHER HAVE A LIFETIME WARRANTY FOR THE CLUTCHES/TRANSMISSION OR SIMPLY TAKE ALL THESE CARS OFF THE ROAD.
TL* THE CONTACT OWNS A 2014 FORD FOCUS. THE CONTACT STATED WHILE DRIVING 40 MPH, THE VEHICLE INDEPENDENTLY DECELERATED TO 10 MPH. THE CONTACT STATED NO WARNING LIGHT WAS ILLUMINATED. THE VEHICLE WAS NOT TAKEN TO LOCAL DEALER OR INDEPENDENT MECHANIC TO BE DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS INFORMED OF THE FAILURE. THE CONTACT WAS INFORMED THAT THE VIN WAS NOT UNDER RECALL. THE FAILURE MILEAGE WAS APPROXIMATELY 152,000.
MY VEHICLE WILL NOT START AFTER REFUELING AND STALLED WHILE DRIVING.
SHUDDERS , JERKS, SLIPS, AND STALLS WHEN GETS ON THE GAS LIKE A JUMPING FEEL.
TL* THE CONTACT OWNS A 2014 FORD FOCUS. THE CONTACT STATED THE VEHICLE FAILED TO START-UP WITHOUT WARNING. THE VEHICLE WAS TOWED TWICE TO ELKINS FORDLAND (696 BEVERLY PIKE, ELKINS, WV 26241, (800) 296-2486) TO BE DIAGNOSED. THE CONTACT WAS INFORMED THAT THE VALVE WAS INOPERABLE AND THAT THE FUEL TANK WAS WARPED AND UNEVEN. THE CONTACT WAS THEN INFORMED THAT THE FUEL TANK, VALVE, AND FUEL PUMP NEEDED TO BE REPLACED. THE CONTACT WAS INFORMED TO KEEP FUEL IN THE VEHCILE. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE CONTACT STATED THAT THE FAILURE WAS LIKE THE FAILURE LISTED IN NHTSA CAMPAIGN NUMBER 19V515000 (FUEL SYSTEM, GASOLINE). THE FAILURE MILEAGE WAS APPROXIMATELY 70,000.
TL* THE CONTACT OWNS A 2014 FORD FOCUS. THE CONTACT STATED WHILE DRIVING 55 MPH, THE VEHICLE STARTED PULLING TO THE LEFT. THE CONTACT MANUALLY PULLED THE STEERING TO THE CENTER TO CORRECT THE ISSUE AND PULLED OVER TO THE SIDE OF THE ROAD. THERE WAS NO WARNING LIGHT ILLUMINATED. THE CONTACT DROVE THE VEHICLE SLOWLY IN MANUAL STEERING MODE TO HIS GIRLFRIEND'S RESIDENCE. THE VEHICLE WAS THEN TOWED TO AN INDEPENDENT MECHANIC TO BE DIAGNOSED. THE CONTACT WAS INFORMED THAT THE RACK AND PINION UNIT NEEDED TO BE REPLACED. THE VEHICLE WAS NOT YET REPAIRED. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS 140,000.
THE 2014 FORD FOCUS HAS BEEN ONE OF THE MOST UNSTABLE AND UNSAFE VEHICLES I HAVE EVER DRIVEN. FROM THE CONSTANT SHUDDERING AND HESITATING TO THE CONSISTENT REPAIRS THIS CAR HAS TO HAVE. I WAS MERGING ONTO 380 IN MONROE COUNTY, PENNSYLVANIA FROM THE TANNERSVILLE EXIT WHEN MY CAR HESITATED TO SPEED UP. I WAS GOING 40 WHEN I WAS TRYING TO SPEED UP TO AT LEAST 60, I HELD MY FOOT ON THE ACCELERATOR AND MY CAR DID NOT PICK UP SPEED, IT DIDN'T GAIN SPEED, IT ACTUALLY DROPPED DOWN TO 35MPH. AFTER ABOUT 20 SECONDS MY CAR THEN PICKED UP SPEED AND I WAS FINALLY ABLE TO GO 60MPH +. THIS IS AN EXTREMELY DANGEROUS SITUATION TO BE IN, ESPECIALLY ON THE HIGHWAY. THE CLUTCHES DO NOT LAST LONG AND CONSTANTLY HAVE TO BE REPAIRED, FORD EXTENDED WARRANTY IS A JOKE, I HAVE A 2014 AND EVEN THOUGH IT IS ONLY AT 53,XXX MILES, BECAUSE IT HAS BEEN SEVEN YEARS I AM OUT OF LUCK WHEN IT COMES TO REPAIRS. I CANNOT AFFORD TO PAY $1,500 + EVERY COUPLE THOUSAND MILES WHEN THESE CLUTCHES GO. THE POWER SHIFT DCT WAS HORRIBLY MANUFACTURED AND I TRULY BELIEVE THAT THIS CAR WILL BE THE CAUSE OF MY DEATH SOMEDAY. I'M HOPING FORD CAN EITHER BUY BACK MY VEHICLE OR THE WHOLE CAR WILL BE RECALLED, IT SHOULD BE HONESTLY.
MY 2014 DOESN'T HAVE ALL THOSE FANCY SAFETY FEATURES LISTED BUT MY HORN DOESN'T WORK. I NEVER OWNED A VEHICLE THAT THE HORN HAS JUST STOPPED WORKING. I THOUGHT IT WAS A BLOWN FUSE BUT TURNS OUT IT'S ANOTHER ISSUE WITH THE CAR ON TOP OF THE PREVIOUS RECALLS IT HAS HAD. I CAN'T EVEN RENEW MY CAR REGISTRATION UNTIL THIS IS FIXED AND IT'S A SAFETY HAZARD. I CAN'T EVEN WARN DRIVERS WHEN THEY ARE ABOUT TO CRASH INTO ME ON THE HIGHWAY. FORD WANTS TO CHARGE AN OVER THE TOP PRICE TO LOOK AND FIX THE PROBLEM BUT THERE IS NOT GUARANTEE THAT IT WILL EVEN BE COMPLETELY FIXED SEEING AS ANOTHER FORD FOCUS OWNER I MET IN PERSON AND WHAT I'VE READ ONLINE HAVE ALSO HAS ISSUES WITH THEIR HORN NOT WORKING ANYMORE. THIS SHOULD BE UNDER A RECALL WITH FORD.
I HAD JUST LEFT MY HOUSE DRIVING ON THE ROAD AND THE POWER STEERING STOPPED WORKING. LUCKILY THERE WERE NO OTHER CARS ON THE ROAD . I WAS UNABLE TO TURN THE STEERING WHEEL SO I STOPPED GOT OUT AND MY BOYFRIEND WAS ABLE TO GET THE CAR TURNED AROUND AND DROVE IT BACK THE SHORT DISTANCE TO MY HOME WHERE IT HAS BEEN PARKED SINCE THAT DAY. I WROTE A LETTER TO FORD ASKING FOR FINANCIAL ASSISTANCE IN GETTING THE CAR REPAIRED ARE REPURCHASE IT FROM ME THEY REPLIED STATING THAT THEY UNDERSTOOD BUT COULD NOT OFFER ANY ASSISTANCE.
TL* THE CONTACT OWNS A 2014 FORD FOCUS. THE CONTACT STATED WHILE DRIVING AT 5 MPH, THE VEHICLE WOULD STALL AND SHUDDER AS THE ACCELERATOR PEDAL WAS DEPRESSED. THE CONTACT STATED NO WARNING LIGHT WAS ILLUMINATED. THE VEHICLE WAS TAKEN TO BOWDITCH FORD INC (11291 JEFFERSON AVE, NEWPORT NEWS, VA 23601) WHERE IT WAS DIAGNOSED WITH THE TRANSMISSION CLUTCH NEEDING TO BE REPLACED. THE VEHICLE WAS NOT YET REPAIRED. THE MANUFACTURER HAD BEEN INFORMED OF THE FAILURE AND INFORMED THE CONTACT THAT THE FAILURE WAS NOT COVERED UNDER WARRANTY. THE FAILURE MILEAGE WAS APPROXIMATELY 124,000.
TL* THE CONTACT OWNS A 2014 FORD FOCUS. THE CONTACT STATED THAT WHILE DRIVING 80 MPH, THE VEHICLE LOSS POWER STEERING AND A STOP SAFELY WARNING MESSAGE WAS DISPLAYED ON THE INSTRUMENT PANEL. THE CONTACT STATED THAT EXCESSIVE FORCE WAS NEEDED TO STEER THE VEHICLE TO THE SIDE OF THE HIGHWAY. A HIGHWAY PATROL OFFICER ARRIVED ON THE SCENE TO ASSIST WITH MOVING THE VEHICLE TO THE SHOULDER OF THE HIGHWAY. A TOW TRUCK WAS CALLED AND THE VEHICLE WAS TOWED TO AN INDEPENDENT MECHANIC. THE CONTACT WAS INFORMED THAT THE MICROCHIP CONNECTED TO THE POWER STEERING FAILED AND NEEDED TO BE REPLACED. UPON INVESTIGATION, THE CONTACT LINKED THE FAILURE TO NHTSA CAMPAIGN NUMBER: 14V514000 (STEERING) HOWEVER, THE VIN WAS NOT INCLUDED. THE CONTACT LATER WENT TO LARRY H. MILLER SUPER FORD (1340 500 W, SALT LAKE CITY, UT 84115) WHERE SHE WAS INFORMED TO SCHEDULE AN APPOINTMENT FOR THE VEHICLE TO BE DIAGNOSED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE AND CONFIRMED THAT THE VIN WAS NOT UNDER RECALL. THE CONTACT WAS REFERRED TO NHTSA FOR ASSISTANCE. THE VEHICLE WAS NOT REPAIRED. THE FAILURE MILEAGE WAS APPROXIMATELY 90,000.
WHILE DRIVING DOWN THE ROAD THE HOUSING FOR THE PCM BROKE AND THE WHOLE THING FELL HITTING THE DRIVER FRONT TIRE AND DRAGGING ON THE WHILE ABLE TO STOP. THE CAR THEN SHUT OFF AND AND HAD ENGINE AND TRANSMISSION ERROR CODES. TOOK THE CAR TO SHOP TO BE FIXED. A FEW WEEKS LATER THE CAR STARTS SHIFTING HARD AND SOMETIMES NOT SHIFTING PAST 3RD GEAR THROUGH OUT THE DAY BY THW END OF THE DAY REVERSE QUITS WORKING. THE NEXT DROVE CAR 15 MILES TO TOWN SHUT IT OFF AND HAS NOT STARTED SINCE. WAITING ON DEALERSHIP TO HAVE AVAILABLE TIME SLOT TO REPAIR.
CONTINUES TO HAVE TRANSMISSION SHIFTING ISSUES EVEN AFTER BEING ASSESSED BY 2 MECHANICS. SHUTTERS IN FIRST GEAR ON TAKEOFF. LOSES POWER WHILE IN MOTION ON THE HIGHWAY.
TL* THE CONTACT OWNS A 2014 FORD FOCUS. THE CONTACT STATED WHILE HER DAUGHTER WAS STARTING THE VEHICLE, THE STEERING MALFUNCTION WARNING MESSAGE DISPLAYED ON THE INSTRUMENT PANEL, AND THE STEERING WHEEL WAS DIFFICULT TO TURN. THE VEHICLE WAS NOT DRIVABLE. THE VEHICLE WAS TOWED TO AN INDEPENDENT MECHANIC AND THE CONTACT WAS INFORMED THAT THE RACK AND PINION NEEDED TO BE REPLACED. THE VEHICLE WAS REPAIRED. A DEALER WAS NOT CONTACTED. THE MANUFACTURER HAD BEEN INFORMED OF THE FAILURE. THE FAILURE MILEAGE WAS APPROXIMATELY 57,000.
MY CARS STEERING WHEEL DEFAULT WARNING CAME UP AND MY WHOLE CAR FROZE.IT WAS UN DRIVABLE. THERE WAS ABSOLUTELY NO POWER STEERING I WAS I'M MOTION WHEN THIS HAPPENED
WHILE TURNING IN A ALDIS PARKING LOT THE 'STEERING ASSIST FAULT' WARNING POPPED UP ON MY DASHBOARD AND THE POWER STEERING STOPPED MAKING IT EXTREMELY DIFFICULT TO MOVE THE STEERING WHEEL. I STOPPED THE CAR TO TURN IT ON/OFF AGAIN TO SEE IF IT WOULD RESET. IT DID NOT AND I HAD TO DRIVE HOME WITH NO POWER STEERING.
TRANSMISSION CLUTCH SHUDDER
FORD SOLD ME A LEMON, A 2014 FOCUS IT HAS 97960 MIKE'S ON IT AND IN 5 YEARS I'VE OWNED THE CAR IT'S BEEN IN THE SHOP FOR THE TRANSMISSION 16 TIMES! AN EXTENDED WARRANTY COVERED THE TRANSMISSION UP TO 96,000 MI BUT NOW IT'S COMPLETELY SCREWED UP AND DOES WON'T FIX IT I WOULD LIKE THEM TO BUYBACK MY POA
SINCE I PURCHASED MY DAUGHTER A USED CERTIFIED FORD FOCUS FROM THE DEALERSHIP I'VE HAD MULTIPLE PROBLEMS WITH THE VEHICLE SHIFTING PROPERLY. THE WORST CASE IS WHEN AT HIGH SPEED (60 MPH OR MORE) THE CAR ALL OF A SUDDEN GOES INTO 1ST OR 2ND GEAR CAUSING A TREMENDOUS JERK THAT ALMOST CAUSES THE VEHICLE TO GO OUT OF CONTROL. JUST YESTERDAY (14MAR21) I WAS DRIVING THRU A CONSTRUCTION ZONE ON I10 THRU THE TOWN OF BENSON ARIZONA AT A SPEED OF 60 MPH WHEN THE TREMENDOUS JERK HAPPENED AGAIN WITH THE RPM SHOOTING UP TO 6,000 ON MY TACHOMETER FOR 5 TO 7 SECONDS. THE NORMAL RPM AT A STEADY SPEED OF 60 SHOULD BE 2,200 RPM. THE TRACTOR TRAILER RIG DRIVING BEHIND ME ALMOST RAN INTO MY FORD FOCUS, BUT LUCKILY THE DRIVER HAD HIS EYES ON WHAT WAS HAPPENING. I GOT OFF THE INTERSTATE AT THE NEXT EXIT, DROVE ONTO A TWO LANE COUNTRY ROAD AND WAS ABLE TO REPEAT THE DOWNSHIFT PROBLEM FIVE TIMES, BUT AT THE REDUCED SPEED OF 40 MPH. THE JERK WAS STILL THERE BUT NOT AS HARSH OR UNCONTROLLING AS AT 60 MPH. THE NORMAL RPM AT 40 WHEN ACCELERATING SHOULD BE 2400 RPM, BUT AT THE TIME OF THE DOWNSHIFT PROBLEM IT SHOT UP TO 4500 RPM. THE CAR HAS BEEN IN THE FORD DEALERSHIP REPAIR FACILITY NUMEROUS TIMES SINCE SEPTEMBER OF 2020 AND STILL IS NOT FIXED. IT IS THERE AS I AM TYPING THIS REPORT. WHEN I PURCHASED THE VEHICLE THERE WAS NO MENTION OF THE FORD FOCUS CARS HAVING ANY KIND OF TRANSMISSION PROBLEMS, OR ANY INFORMATION REGARDING A RECALL OR CLASS ACTION LAWSUIT DUE TO THE FORD FOCUS TRANSMISSION. MY HIGHEST CONCERN IS FOR THE SAFETY OF MY DAUGHTER WHO IS THE PRIMARY DRIVER AND ANYBODY ELSE ON THE ROAD WHO COULD POSSIBLY BE HURT OR KILLED BECAUSE OF A CAR THAT CAN GO OUT OF CONTROL DUE TO THE DOWNSHIFTING OF THE GEARS WHILE AT HIGH SPEED. I BELIEVE THAT I HAVE THE FORD FOCUS THAT CAN PROVE THAT THIS AUTOMOBILE SHOULD NOT BE ON THE ROAD.
I HAVE HAD SO MUCH TROUBLE WITH THIS CAR I AM UPSIDE DOWN ON IT. NOW ALL THE ELECTRICAL STUFF SEEMS TO BE SHORTING. I WAS DRIVING AND MY FUEL GAUGE KEPT GOING TO ZERO THEN BACK UP TO HALF A TANK. THEN MY CHECK ENGINE LIGHT CAME ON. MY HORN DOESN'T WORK WHICH IS IS HUGE SAFETY CONCERN FOR ME THOSE ARE JUST THE NEW ISSUES I ALSO HAVE HAD THE TCM REPLACED TWICE AND IT NEVER MADE A DIFFERENCE TO THE CAR.
TL* THE CONTACT OWNS A 2014 FORD FOCUS. THE CONTACT STATED WHILE DRIVING 10 MPH, THE TRANSMISSION HESITATED WHILE UPSHIFTING. THE CONTACT STATED THAT THE CHECK ENGINE WARNING LIGHT WAS ILLUMINATED. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC WHERE IT WAS DIAGNOSED WITH NEEDING CANISTER PURGE VALVE TO BE REPLACED. UPON INVESTIGATION, THE CONTACT ASSOCIATED THE FAILURE WITH NHTSA CAMPAIGN NUMBER: 19V515000 (FUEL SYSTEM, GASOLINE) HOWEVER, THE VIN WAS NOT INCLUDED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOT INFORMED OF THE FAILURE. THE FAILURE MILEAGE WAS APPROXIMATELY 180,000.
THE TRANSMISSION WOULD SLIP BADLY, EVEN TOTALLY DISENGAGE. I WAS GETTING ON A VERY BUSY ROAD AND ACCELERATED AND SUDDENLY THE CAR DECELERATED; THE CAR BEHIND ME ALMOST REAR ENDED ME, HONKED HIS HORN, BUT THERE WAS NOTHING I COULD DO. IT SLIPPED NOT AS BADLY LAST YEAR AND FORD FIXED IT, SAYING IT WAS UNDER AN EXTENDED WARRANTY FOR KNOWN ISSUES WITH THE TRANSMISSION, BUT NOW THEY SAY IT IS NOT COVERED AND WILL COST $2200 TO FIX. THERE ARE PAGES AND PAGES ON THE INTERNET TALKING ABOUT THE PROBLEMS WITH THIS TRANSMISSION. IT IS DANGEROUS!
TL* THE CONTACT OWNS A 2014 FORD FOCUS. THE CONTACT STATED THAT WHILE OPERATING THE VEHICLE, THE MANUAL TRANSMISSION FAILED TO PROPERLY ENGAGE WHILE SHIFTING GEARS. ADDITIONALLY, A GRINDING SOUND WAS PRESENT COMING FROM THE TRANSMISSION AND THE VEHICLE WOULD SUDDENLY SLOW DOWN WHEN DRIVING FROM A STANDING START. THE VEHICLE WAS TAKEN TO THE LOCAL DEALER RED MCCOMBS FORD LOCATED AT 7111 NORTHWEST LOOP 410, SAN ANTONIO, TX 78238 WHO WAS UNABLE TO DETERMINE THE CAUSE OF THE FAILURE. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 5,000.
MY MAIN CONCERN NOW IS THE DASH BOARD MESSAGE THAT READS ( STEERING LOSS STOP SAFELY ) I HAVE LOST ALL POWER STEERING OF MY CAR AND CANNOT DRIVE IT. I ALMOST HAD A WRECK WHEN THIS HAPPENED. THE CAR IS NOW PARKED WAITING TO FIND OUT IF THIS A DEFECT AS WAS ON EARLIER MODELS OF THIS SAME MODEL. I AM ALSO EXPERIENCING GAS GAUGE IS IRREGULAR READINGS BEFORE AND AFTER DRIVING AS WELL AS VERY POOR GAS MILEAGE CODE P1450
TL* THE CONTACT OWNS A 2014 FORD FOCUS. THE CONTACT STATED THAT WHILE DRIVING AT VARIOUS SPEEDS, THE VEHICLE STALLED AS THE POWER STEERING ASSIST SERVICE WARNING LIGHT ILLUMINATED. THE CONTACT MANAGED TO COAST THE VEHICLE TO THE SHOULDER, STEER THE WHEELS OFF THE FREEWAY ON TO THE MAIN ROAD AND CAME TO A COMPLETE STOP APPLYING THE BRAKE PEDAL IN THE PARKING LOT. THE VEHICLE WAS TOWED TO AN INDEPENDENT MECHANIC WHERE IT WAS DIAGNOSED HOWEVER, THE MECHANIC WAS UNABLE TO DUPLICATE THE FAILURE. THE VEHICLE WAS THEN TOWED TO GERMAIN FORD OF BEAVERCREEK (2356 HELLER DR, DAYTON, OH 45434, (937)429-1300) WHERE IT WAS DIAGNOSED HOWEVER, THE CONTACT WAS NOT MADE AWARE OF THE FAILURE. THE VEHICLE WAS NOT REPAIRED. THE VEHICLE REMAINED AT THE DEALER AWAITING THE DIAGNOSTIC INFORMATION. THE CONTACT MENTIONED A POWER TRAIN RECALL ASSOCIATED WITH THE VIN AND RESEARCH NHTSA CAMPAIGN NUMBER: 13V523000 (POWER TRAIN) WAS REFERENCED AS A POSSIBLE SOLUTION TO THE FAILURE HOWEVER, THE VIN WAS NOT INCLUDED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS APPROXIMATELY 84,000. ## VIN FAILED ## 2014 FORD FOCUS ##*DT
TL* THE CONTACT OWNED A 2014 FORD FOCUS. THE CONTACT STATED WHILE DRIVING 35 MPH, THE VEHICLE STALLED WITHOUT WARNING. THE VEHICLE FAILED TO RESTART AND WAS TOWED TO BAYOU FORD (555 BELLE TERRE BLVD, LA PLACE, LA 70068) WHERE THE FAILURE WAS DIAGNOSED AS A FAULTY TRANSMISSION. THE DEALER INFORMED THE CONTACT THAT THEY COULD NOT REPAIR THE VEHICLE. THE CONTACT STATED THE VEHICLE WAS TOWED TO A SCRAP YARD TO BE DESTROYED. THE MANUFACTURER HAD NOT BEEN INFORMED OF THE FAILURE. THE FAILURE MILEAGE WAS APPROXIMATELY 85,000. THE VIN WAS NOT AVAILABLE.
TL* THE CONTACT OWNS A 2014 FORD FOCUS. THE CONTACT STATED WHILE STATIONARY AT A TRAFFIC LIGHT, THE VEHICLE FAILED TO SHIFT INTO GEAR. THE CONTACT WAS ABLE TO DRIFT OVER THE RIGHT AND PARK AT A NEARBY PARKING LOT. THE CONTACT STATED THAT THE TRANSMISSION WARNING LIGHT ILLUMINATED AFTER PARKING THE VEHICLE. THE VEHICLE WAS NOT DIAGNOSED NOR REPAIRED AS OF YET. A DEALER WAS NOT CONTACTED. THE MANUFACTURER HAD NOT BEEN INFORMED OF THE FAILURE. THE FAILURE MILEAGE WAS UNKNOWN.
I TOOK MY CAR INTO MY MECHANIC FOR A HORN PROBLEM AND WHILE THERE HE TOLD ME THAT THERE IS A PROBLEM WITH THE POWER STEERING. I HAD ISSUES WITH THE STEERING LOCKING UP BEFORE BUT THOUGHT IT WAS IS A STUCK GEAR OR SOMETHING TILL HE TOLD ME IT WAS BECAUSE OF THE EPAS. HE HAD MENTIONED IT COULD LOCK UP AND I NEVER SAID ANYTHING ABOUT IT TO HIM BEFORE. IT'S LOCKED UP A FEW TIMES BUT THE MOST RECENT ONE WAS NOT EVEN A FEW MONTHS AGO. I THOUGHT IT WAS JUST COLD AND IT HAD TO WARM UP A BIT AS IT WAS RATHER COLD OUT. LOOKING MORE INTO THIS THERE WAS A WHOLE LAWSUIT OUT OF CA FOR THIS SAME ISSUE WITH THE SAME YEAR AND MAKE OF CARS. THEY THREW IT OUT EVEN THOUGH FORD SAID THEY KNEW ABOUT THE PROBLEMS. THAT WAS BACK IN 2017 AND YET THE CARS STILL HAVE THIS ISSUE AND THEY HAVE DONE NOTHING TO FIX IT. FORD SHOULD HAVE TO FIX THIS BUT THEY WANT ME TO PAY OVER 2,000$ TO HAVE THIS FIXED. THIS IS A HUGE SAFETY CONCERN. I DON'T EVEN LET KIDS IN MY CAR ANY MORE BECAUSE YOU NEVER KNOW WHAT WILL HAPPEN. I HAVE NO OTHER TRANSPORTATION AND I HAVE TO WORRY CONSTANTLY IF IT IS GOING TO LOCK UP AGAIN. I HAVE TRIED TO GET A HOLD OF SOMEONE AT FORD ABOUT THIS ISSUE BUT THEY ALL SAY THE SAME THING. ' THERE IS NO RECALL SO THERE IS NOTHING I CAN DO. YOU HAVE TO TAKE IT TO FORD TO BE FIXED. ' I HAVE HAD ISSUES AFTER ISSUES WITH THIS CAR YET THEY KNOW ABOUT ALL IT'S PROBLEMS FROM THE RADIO TO THE TRANSMISSION AND THEY STILL DO NOTHING TILL PEOPLE ARE GETTING HURT OR WORSE.
TL* THE CONTACT OWNS A 2014 FORD FOCUS. THE CONTACT STATED THAT WHILE STATIONARY, THE STEERING WHEEL WAS DIFFICULT TO TURN. THE CONTACT STATED NO WARNING LIGHT WAS ILLUMINATED. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC WHERE IT WAS DIAGNOSED WITH NEEDING THE EPS TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS INFORMED OF THE FAILURE HOWEVER, NO ASSISTANCE WAS PROVIDED. THE FAILURE MILEAGE WAS APPROXIMATELY 99,000.
THE TRANSMISSION IN THIS VEHICLE SHUTTERS, SLIPS, LOSES POWER OR LOSES ACCELERATION WHEN ACCELERATING FROM A DEAD STOP, OR ACCELERATING IN SPEED WHEN SHIFTING GEARS. THIS HAPPENS FROM A DEAD STOP, WHEN ACCELERATING IN TRAFFIC TO MERGE, CHANGE LANES OR PASS A CAR; PRETTY MUCH ANYTIME THE GAS PEDAL IS PRESSED THE CAR WILL LURCH AND/OR SHUDDER AND/OR LOSE POWER, RESULTING IN MANY NEAR MISSES AND ALMOST ACCIDENTS IN THE TIME THAT WE HAVE OWNED THE CAR. THIS CAR WAS PURCHASED USED MID-2015. BY NOVEMBER 2015 THE FIRST REPLACEMENT OF THE CLUTCHES WAS DONE. IN MARCH OF 2018, JUST A FEW MONTHS OUT OF THE TWO-YEAR WARRANTY, THE CLUTCHES NEEDED REPLACING AGAIN. IT WAS TOO EXPENSIVE FOR US, SO WE OPTED TO HAVE THE SOFTWARE FLASHED INSTEAD. UNDER THE EXTENDED PARTS COVERAGE OFFERED BY FORD, THE CLUTCHES WERE REPLACED FOR A SECOND TIME IN DECEMBER OF 2019. BY JANUARY 2021 THE CAR NEEDED NEW CLUTCHES FOR THE THIRD TIME. THE DEALERSHIP CONTACTED FORD TO SEE IF THEY COULD DO ANYTHING ABOUT IT, AND FORD REFUSES BECAUSE THE CAR AND THE CLUTCHES ARE SLIGHTLY OUT OF WARRANTY, THE CLUTCHES ONLY OUT BY A MONTH, EVEN THOUGH THIS SIX-YEAR-OLD CAR IS ON ITS THIRD SET OF CLUTCHES.
I CHANGED THE BATTERY AFTER I LEFT THE CAR SITTING IN MY GARAGE FOR SEVERAL MONTHS. I TRIED TO DRIVE IT AFTER AND IT SHOOK AND JIGGLED, IT STUTTERED AND NEARLY HALTED COMPLETELY. I BARELY MADE IT HOME, ONLY 10 MINUTES AWAY. I CALLED THE DEALERSHIP IN REGARDS TO THE MULTIPLE RECALLS ON THE TRANSMISSION. THE VALLEY PICKED IT UP BECAUSE I WAS TOO AFRAID TO DRIVE IT. IT IS "FIXED" BUT WITH THE LIST OF ISSUES AND THE AMOUNT THAT NEEDED FIXED HAS MADE ME NERVOUS ABOUT DIVIN G IT.
MY VEHICLE WAS PART OF RECALL NHTSA 18S32. MY VEHICLE WAS SERVICED AT TUSCALOOSA FORD IN TUSCALOOSA, AL IN 2019. AT THE TIME I TOOK THE CAR IN MY GAS FUEL NEEDLE WOULD DROP TO EMPTY PERIODICALLY. WHEN I PICKED THE CAR UP, EVERYTHING APPEARED REPAIRED HOWEVER WHEN I WAS LEAVING THE DEALERSHIP THE NEEDLE DROPPED TO EMPTY. I HAD NOT GOTTEN OUT OF THE PARKING LOT OF THE DEALERSHIP. I RETURNED TO THE SERVICE DEPARTMENT AND WAS TOLD TO JUST CONTINUE MONITORING THE PROBLEM AND KEEP MY TANK HALF FULL. I CALLED TO CHECK ON REPLACEMENT OF THE GAS TANK ON 1/25/21, AS I HAD RUN OUT OF GAS BECAUSE LIFE GOT IN MY WAY AND I HAD FAILED TO MONITOR CLOSE ENOUGH. I HAVE NOW BEEN TOLD THAT THE DAY MY CAR WAS PICK D UP AND I WAS TOLD TO CONTINUE MONITORING, THAT IT WAS DETERMINED I DID NOT NEED A NEW GAS TANK. THIS IS BULL!!! I HAVE MONITORED THIS PROBLEM FOR TWO YEARS NOW AND MY VEHICLE WILL OBVIOUSLY BE USELESS AS A TRADE-IN. I CANNOT BE THE ONLY PERSON THAT SHOULD HAVE GOTTEN A NEW TANK UNDER 18S32 AND DID NOT. PLEASE REVIEW THIS COMPLAINT. I DO NOT RECALL THE DATE MY VEHICLE WAS REPAIRED UNDER THIS RECALL SO CHOOSE MAY1, 2019.
WHEN I ACCELERATE IT KEEP STALLING, SPEED WON'T CHANGE IT TAKES LIKE 10 SECONDS TO PICK UP SPEED.
TL* THE CONTACT OWNS A 2014 FORD FOCUS. THE CONTACT STATED WHILE AT A STANDSTILL, THE TRANSMISSION DOES NOT RECEIVE ENOUGH POWER TO OPERATE THE VEHICLE. THE CONTACT STATED A WARNING LIGHT WAS ILLUMINATED BUT DOES NOT REMEMBER WHICH LIGHT CAME ON. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC WHERE IT WAS DIAGNOSED WITH NEEDING THE CLUTCH POSITION CIRCUIT REPLACED. THE VEHICLE HAD NOT BEEN REPAIRED. THE MANUFACTURER HAD BEEN INFORMED OF FAILURE AND TOLD THE CONTACT THAT SINCE THE VEHICLE WAS OUT OF WARRANTY THEY WERE UNABLE TO ASSIST. THE FAILURE MILEAGE WAS APPROXIMATELY 101,000.
ELECTRONIC POWER STEERING ASSIST FAULT. VEHICLE REQUIRES A GREAT EFFORT TO TURN DIRECTIONS ESPECIALLY AT A STAND STILL.
SEVERAL TIMES WHILE DRIVING, THE RADIO WILL MAKE A LOUD CRACKING SOUND FROM THE SPEAKERS, OTHER TIMES IT WILL *CRACK* AND ALL RADIO/BLUETOOTH CONTROLS STOP WORKING, AND OTHER TIMES THE RADIO WILL *CRACK* AND STOP WORKING ENTIRELY, WHERE THERE IS NO SOUND UNTIL THE CAR IS TURNED OFF, AND TURNED ON AGAIN.
TL* THE CONTACT OWNS A 2014 FORD FOCUS. THE CONTACT STATED WHILE DRIVING 35 MPH, THE STOP SAFELY NOW WARNING LIGHT WAS ILLUMINATED AND STEERING WHEEL BECAME DIFFICULT TO TURN. THE VEHICLE STALLED. THE VEHICLE WAS NOT DRIVABLE. THE VEHICLE WAS TOWED TO HER RESIDENCE. THE CONTACT CALLED THE LOCAL DEALER GALPIN FORD (15505 ROSCOE BLVD, NORTH HILLS, CA 91343, (818) 787-3800) AND MADE THE DEALER AWARE OF THE FAILURE. THE VEHICLE WAS NOT DIAGNOSED NOR REPAIRED. THE MANUFACTURER WAS INFORMED OF THE FAILURE. THE FAILURE MILEAGE WAS APPROXIMATELY 8,000.
TL* THE CONTACT OWNS A 2014 FORD FOCUS. THE CONTACT STATED WHILE AT A STANDSTILL THE VEHICLE HAD DIFFICULTY STARTING, WHEN THE VEHICLE WAS STARTED AND LOSES APPROXIMATELY 1/4 TANK OF GAS AND THE BRAKE PEDAL WAS DEPRESSED, THE VEHICLE WOULD STALL. THE VEHICLE WAS ABLE TO BE RESTARTED. THE CHECK ENGINE WARNING LIGHT ILLUMINATED. THE VEHICLE WAS TAKEN TO LOCAL DEALER GREEN FORD SERVICE CENTER (3800 W WENDOVER AVE, GREENSBORO, NC 27407 (336) 439-3886) WHERE IT WAS NOT DIAGNOSED. THE VEHICLE HAD NOT BEEN REPAIRED AS OF YET. UPON INVESTIGATION THE CONTACT ASSOCIATED THE FAILURE WITH NHTSA CAMPAIGN NUMBER: 18V735000 (FUEL SYSTEM, GASOLINE). THE MANUFACTURER HAD BEEN INFORMED OF FAILURE AND WAS TOLD THAT SINCE THE DEALER CLEARED THE VEHICLE FROM THE RECALL THEY COULDN'T DO ANYTHING. THE FAILURE MILEAGE WAS APPROXIMATELY 73,000.
TRANSMISSION DOESN'T WORK CORRECTLY
TL* THE CONTACT OWNS A 2014 FORD FOCUS. THE CONTACT STATED THAT THE DUAL CLUTCH TRANSMISSION HAD FAILED ON SEVERAL OCCASIONS. WHILE STOPPED ON AN INCLINE, THE VEHICLE WOULD ROLL BACKWARDS UPON RELEASE OF THE BRAKE PEDAL. THE CONTACT ALSO STATED THAT THE VEHICLE SHUDDERED AND DOWNSHIFT WHILE ACCELERATING FROM FIRST TO SECOND GEAR, WITHOUT WARNING. ADDITIONALLY, WHILE THE CRUISE CONTROL WAS ENGAGED, THE TRANSMISSION DOWNSHIFTED FROM THIRD TO FIRST GEAR WHILE GOING DOWNHILL, WITHOUT WARNING. THE CONTACT HAD TAKEN THE VEHICLE TO SCHICKER FORD OF ST. LOUIS (3300 S KINGS HIGHWAY BLVD, ST. LOUIS, MO 63139) AND THE MECHANIC TWICE PERFORMED AN ELECTRONIC UPDATE AND HAD THE TRANSMISSION CLUTCH REPLACED HOWEVER, THE FAILURE RECURRED SOON AFTER THE REPAIR. UPON INVESTIGATION, THE CONTACT LINKED THE FAILURE TO NHTSA CAMPAIGN NUMBER: 19V515000 (FUEL SYSTEM, GASOLINE) HOWEVER, THE VIN WAS NOT INCLUDED. THE CAR DIDN'T MALFUNCTION SHORTLY AFTER BEING REPAIRED. THE REPLACEMENT CLUTCH USUALLY LASTS 6 MONTHS BEFORE THE USUAL SHUDDER, ROLLING AT STOPS, CRUISE CONTROL RPM ISSUES. THE FAILURE MILEAGE WAS UNKNOWN.*DT*JB
I HAVE A RECALL ON MY CAR FOR HAVING DOOR HANDLE LATCH PROBLEMS. IT HAS LOWERED THE ESTIMATED AMOUNT MY CAR IS WORTH. WOULD LOVE IF SOMEONE COULD SOLVE THIS UNCALLED FOR ISSUE FOR ME BEFORE MY DOOR LATCHES END UP BREAKING AND CAUSING ME TO GET HURT OR SOMEONE ELSE.
TL* THE CONTACT OWNS A 2014 FORD FOCUS. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 20V331000 (LATCHES/LOCKS/LINKAGES) HOWEVER, THE PART TO DO THE RECALL REPAIR WAS NOT YET AVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER HAD EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. TRI STATE FORD (1503 PENNSYLVANIA AVE, EAST LIVERPOOL, OH 43920) AND THE MANUFACTURER WERE CONTACTED AND IT WAS CONFIRMED THAT PARTS WERE NOT YET AVAILABLE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. THE VIN WAS NOT AVAILABLE.
TL* THE CONTACT OWNS A 2014 FORD FOCUS. THE CONTACT STATED THAT WHILE DRIVING AT VARIOUS SPEEDS, THE VEHICLE JERKED, SHUDDERED, AND FAILED TO ACCELERATE WHILE DEPRESSING THE ACCELERATOR PEDAL. THE VEHICLE STALLED AND WAS TOWED TO THE LOCAL DEALER SAMES BASTROP FORD LOCATED AT 1115 TX-71, BASTROP, TX 78602, WHO DIAGNOSED THAT THE ENGINE AND TRANSMISSION WERE FAULTY AND NEEDED TO BE REPLACED. THE VEHICLE WAS NOT YET REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 120,000.
FRONT TIMING COVER OIL LEAK. FAULTY SILICONE WON'T SEAL.
A FRIEND AND I WERE IN JACKSON, TENNESSEE ON 9/28/2018. WE WERE STOPPED(STATIONARY)AT THE LIGHT ON OIL WELL DRIVE AND 45 BYPASS. WHILE WE WERE AT THE LIGHT, THE CAR STARTED GOING IN REVERSE AND MY FRIEND ASKED ME "DORIS, WHY ARE WE GOING BACKWARDS?" A FEW SECONDS LATER, THE CAR'S NOTIFICATION SYSTEM GAVE A MESSAGE FOR TRANSMISSION PROBLEMS AND PLEASE MOVE THE CAR TO SAFETY. AFTER I STEPPED ON THE BRAKES TO STOP THE CAR, IT SHOT FORWARD AND WE MANAGED TO GET TO THE NEAREST PARKING LOT. ROADSIDE ASSISTANCE CALLED A TOWING COMPANY, AND THEY PULLED IT TO GOLDEN CIRCLE AUTO GROUP, WHERE I HAD PURCHASED THE CAR FROM IN 2013. THE PROBLEM WAS SUPPOSED TO BE FIXED BY THEM, AND ANOTHER FORD DEALERSHIP, STEVE MARSH FORD WAS THE LAST ONE TO DO REPAIR WORK ON THE CAR. I PAID THEM $700.00, AND THEY SAID THAT I NEED ANOTHER $2000. THE CAR DOES NOT RUN, AND IS SITTING IN MY YARD. I HAVE HAD PROBLEMS WITH THIS LEMON EVER SINCE I BOUGHT IT IN 2013.
WHILE MY DAUGHTER WAS DRIVING WITH 2 YOUNG CHILDREN IN CAR ON A CITY ST/HIGHWAY, CAR SUDDENLY STOPPED, & HAD TO BE TOWED TO A REPAIR SHOP.. MECHANIC REPORTED THAT ELECTRICAL WIRES WERE LAYING AGAINST ENGINE, WHICH OVERHEATED & MELTED WIRES, CAUSING VEHICLE TO STOP... HE ADDED THAT IT COULD HAVE CAUSED A FIRE & OUGHT TO BE A RECALL ITEM.
VEHICLE WAS HAVING MANY ELECTRICAL ISSUES INCLUDING SECURITY SYSTEM RANDOMLY GOING OFF, HEADLIGHTS FLICKERING, INABILITY TO START ENGINE, INABILITY TO STOP ENGINE EVEN WHEN ELECTRICAL WAS POWERED DOWN AND BATTERY DRAINAGE. THE PROBLEM WAS THE BODY CONTROL MODULE (BCM) HAVING BEEN DAMAGED FROM WASHER FLUID INGRESS FROM THE PUMP, ALONG THE WIRE HARNESS, THEN INTO THE BCM. CORROSION AND DAMAGE WAS BEYOND REPAIR. NEEDED TO REPLACE AND REPROGRAM. WILL BE WITHOUT A VEHICLE FOR 2 MONTHS BECAUSE OF PART BACKORDER. REPAIR COSTS WILL END UP BEING CLOSE TO $2,000.
TL* THE CONTACT OWNS A 2014 FORD FOCUS. THE CONTACT STATED THAT AFTER SHIFTING INTO DRIVE, THE VEHICLE FAILED TO DRIVE FORWARD WHILE DEPRESSING THE ACCELERATOR PEDAL. THE VEHICLE WAS TAKEN TO STEVE MARSH FORD LOCATED AT 12415 S 1ST ST, MILAN, TN 38358, WHO DIAGNOSED THAT THE TRANSMISSION WAS FAULTY AND NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE BUT, NO ASSISTANCE WAS OFFERED. THE FAILURE MILEAGE WAS 50,000.
THE CAR HAS ISSUES ON TAKE OFF,LIKE A SLIPPING TRANSMISSION...I SEE THAT THERE WAS A RECALL FOR THIS PROBLEM...I WOULD LIKE MY CAR REPAIRED...
MY CAR BEGAN TO STALL AS I STARTED DRIVING AND THE GEARS HAD TROUBLE SHIFTING TO THE NEXT GEAR AND THE CAR COULDN'T GO FASTER THAN 30 MILES PER HOUR WITHOUT WANTING TO TURN OFF. I TOOK IT TO BOGGUS FORD IN HARLINGEN, TEXAS AND THEY TOOK A WEEK TO INFORM ME THAT THEY HAD FIXED THE PROBLEM AND THAT IT WAS THE CLUTCH. THERE WAS A RECALL ON THIS PROBLEM BACK IN JANUARY 2020 AND I TOOK MY CAR INTO THE SAME DEALERSHIP TO GET THE RECALL FIXED BUT LEADING UP TO NOW, IT WASN'T FIXED. I PICKED UP MY CAR FROM THE DEALERSHIP NOVEMBER 22,2020 AND AS I DROVE OFF MY CAR STALLED BY THE HIGHWAY SO I CALLED THE DEALERSHIP BACK TO TELL THEM AND THEY SAID THERE'S NOTHING THEY CAN DO AND THE PROBLEM MUST BE INTERNAL. MY CAR GOT PICKED UP BY RAYMOND'S TRANSMISSION SHOP BECAUSE IT DIDN'T TURN ON ANYMORE. THEY WORKED ON MY CAR AND I WAS TOLD THAT THE RECALL HAD NOT BEEN DONE AND THAT'S WHY MY CAR GAVE UP. I PAID RAYMOND'S TRANSMISSION $1,600 TO GET IT FIXED. BOGGUS FORD IN HARLINGEN TEXAS DID NOT FIX MY RECALL SO I WANT TO REPORT THEIR WRONGDOING AND SEEK COMPENSATION FOR THE FINANCIAL BURDEN THEY IMPOSED UPON ME. I DID NOT HAVE MY VEHICLE FOR ALMOST 3 WEEKS AND I HAD TO GET RIDES EVERY DAY. PLEASE LET ME KNOW IF ANYTHING CAN BE DONE TO HELP ME. THANK YOU, SINCERELY, [XXX] INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6). *TR
I JUST PURCHASED USED NOV 2020 IT DID NOT MAKE IT 30 DAYS AND HAS TO HAVE TRANSMISSION , RADIO DOESN'T WORK . IT SLIPS BUCKS NO ACCELERATION AND CUT OFF IN MIDDLE OF INTERSTATE 3 TIMES. NOW I AM STUCK WITH THIS NIGHTMARE I DON'T HAVE $4500.TO FIX!
WE ARE EXPERIENCING TRANSMISSION PROBLEMS. THE VEHICLE WILL SHUTTER ONCE IT HAS HAD A CHANCE TO WARM UP.
STEERING LOCKED UP
GEAR SHIFT ISN'T SHIFTING AUTOMATICALLY PAST 20/30 MPH. CAR JOLTS FORWARD ON IT'S OWN OCCASIONALLY WITHOUT GAS PEDAL BEING PRESSED. WHEN FIRST PRESSING ON GAS CAR TREMBLES.
TL* THE CONTACT OWNED A 2014 FORD FOCUS THAT SHE PURCHASED FROM PACIFICO FORD, INC.(6701 ESSINGTON AVE, PHILADELPHIA, PA 19153). SHE STATED THAT THE VEHICLE WOULD STALL WHILE DRIVING AT VARIOUS SPEEDS WITHOUT WARNING SOON AFTER PURCHASE. SHE TOOK THE VEHICLE BACK TO THE DEALER AND AFTER A WEEK, THE VEHICLE WAS RETURNED TO THE CONTACT. UPON RETURN OF THE VEHICLE, THE VEHICLE INDEPENDENTLY ACCELERATED WHILE ATTEMPTING TO PARK WITHOUT WARNING. DUE TO THE FAILURE, THE VEHICLE SLAMMED INTO A BARRIER AND FLIPPED OVER INTO SLOPE AND LANDED INTO A TREE. THE AIR BAGS DID NOT DEPLOY UPON IMPACT. THE CONTACT WAS ASSISTED BY A BYSTANDER AND WAS TAKEN OUT OF HER VEHICLE. THE AUTHORITIES ARRIVED AT THE SCENE AND THE CONTACT WAS TAKEN TO A HOSPITAL TO BE TREATED FOR HER INJURIES. SINCE THE ACCIDENT, THE CONTACT STATED THAT SHE WAS TREATED FOR A CONCUSSION, FOUR DIFFERENT BRAIN INJURIES, A BROKEN NECK, A BROKEN UPPER AND MIDDLE BACK, A BROKEN LEFT HIP DISC, AND A BROKEN LEFT KNEE. A POLICE REPORT WAS NOT FILED AT THE SCENE. THE VEHICLE WAS DESTROYED AT THE SCENE AND WAS TOWED TO AN INDEPENDENT MECHANIC WHERE IT REMAINED IN THERE POSSESSION. THE DEALER NOR THE MANUFACTURER HAD YET TO BE NOTIFIED OF THE FAILURE. UPON INVESTIGATION, THE CONTACT DISCOVERED THAT THERE WERE TWO RECALLS ON THE VEHICLE FOR NHTSA CAMPAIGN NUMBERS: 18V735000 (FUEL SYSTEM, GASOLINE) AND 20V331000 (LATCHES/LOCKS/LINKAGES). THE FAILURE MILEAGE WAS APPROXIMATELY 30,000.
REAR PASSENGER DOOR WON'T LATCH. VEHICLE WAS STATIONARY.
TL* THE CONTACT OWNS A 2014 FORD FOCUS. THE CONTACT STATED WHILE STARTING THE VEHICLE, THE STEERING ASSIST FAULT WARNING LIGHT WAS ILLUMINATED AND THE STEERING WHEEL BECAME DIFFICULT TO TURN. THE VEHICLE WAS TAKEN TO LOCAL DEALER - GANLEY FORD WEST, INC. (16100 LORAIN AVE, CLEVELAND, OH 44111, (216) 941-9800) TO BE DIAGNOSED. THE CONTACT WAS INFORMED THAT THE STEERING WHEEL MODULE AND RACK AND PINION NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER HAD NOT BEEN INFORMED OF FAILURE. THE FAILURE MILEAGE WAS APPROXIMATELY 80,000.
I DROVE TO WORK AND EVERYTHING THAT MORNING BUT WHEN IT WAS TIME FOR ME TO GO HOME , OUT OF NOWHERE WHEN I TURNED MY CAR ON IT SAID STEERING LOSS . I WASN'T ABLE TO TURN MY WHEEL OR ANYTHING , SO I HAD TO GET IT TOWED. THANK GOD I WAS NOT ON THE ROAD AND IT LOCKED UP ON ME BECAUSE THERE'S NO TELLING WHAT WOULD'VE HAPPENED.
TL* THE CONTACT OWNS A 2014 FORD FOCUS. THE CONTACT A WARRANTY REPAIR DONE ON THE CLUTCH BACK ON 01/2020. THE REPAIRS WERE DONE AT THE DEALER JACKY JONES FORD LINCOLN 714 NEW HIGHWAY 68, SWEETWATER, TN 37874 (844) 844-0096. THE ISSUE RECENTLY RECURRED AGAIN AND THE DEALER STATED THAT SINCE THEY REPLACED THE CLUTCH TWICE BEFORE THE REPAIR COST WOULD FOR THE CONTACT TO PAY. THE MANUFACTURER TOLD THE CONTACT ALSO THAT REPAIRS WOULD NOT BE COVERED. THE FAILURE MILEAGE WAS 58,000.
TRANSMISSION SHUDDERING AND LOCKED UP IN TRAFFIC I HAD TO CYCLE THE IGNITION KEY TO GET THE VEHICLE OFF THE ROAD. I HAVE 2 FIELD SERVICE ACTIONS FOR MY VEHICLE HOWEVER FORD WON'T REPAIR MY ISSUE DUE TO THE VEHICLE HAVING A BRANDED TITLE. I HAD TO REPLACE THE FIRST TRANSMISSION DUE TO A CYCLING INSIDE TRANSMISSION WHICH ENDED UP BUSTING TRANSMISSION CASE.
NHTSA RECALL 18V-735 AND CODE P0606 INDICATES A FAULT IN THE ECM/PCM /P06B8 INTERNAL CONTROL MODULE TRANSACTION.
THE CAR DISPLAYS THE P0902 OBII CODE. THE ENGINE STALLS AND WONT CHANGE GEARS PROPERLY. THIS IS SPECIALLY DANGEROUS WHEN TURNING SINCE THE CARS BEHIND YOU CAN'T SEE YOU'RE STALLING AND MAY CRASH INTO YOU. SOME TIMES IT GETS SO BAD THAT THE DASHBOARD DISPLAYS A MESSAGE THAT THE TRANSMISSION HAS HEATED UP AND I HAVE TO PULL OVER IMMEDIATELY. THE CAR WON'T EVEN RUN OR CHANGE GEARS AT THAT POINT. THIS PROBLEM HAPPENS RANDOMLY WHEN DRIVING. SPECIALLY WHEN THE VEHICLE IS IDLE FOR A WHILE.
STILL WAITING FOR SETTLEMENT RECALL TRANSMISSION RELATED PROBLEM NOT BEING REPAIRED RIGHT I WAS IT MANUFACTURED IF IT WAS NOT COVERED BY INSURANCE
I BROUGHT IT IN FOR SKIPPING 3RD AND 5TH GEAR AND FORD SAID THAT IT WAS THE RECALL BUT BECAUSE THEY ALREADY FIXED IT THEY SAID IT WON'T BE COVERED AND I HAVE TO PAY 1400 OUT OF POCKET!!
I HAD 3 CLUTCHES TRANSMISSION GO OUT ON ME AND I WANT TO HAVE FORD BUYBACK MY CAR THEN MY CLUTCHES TRANSMISSION WENT OUT AGAIN FOR THE 4 TIME I DON'T HAVE ANY WARRANTY ON IT I MY SERVICE MANAGER SAID IT'S GOING TO GET WORSE HE TOLD ME TO DO THE BUY BACK PROGRAM JIMMY
THE CAR SHUT DOWN AFTER I FULL IT UP WILL GAS I WONT START U HAVE TO WANT A MIN THEM THE CAR FILL START
TRANSMISSION DOESN'T SHIFT STAY ON 1ST GEAR, VEHICLE WITH ONLY 77KMILES. CHECKING ON LINE FOUND OUT I AM NOT THE ONLY ONE HAS THIS KIND OF PROBLEM AND SOUNDS LIKE MANUFACTURER ISSUE
TL* THE CONTACT OWNS A 2014 FORD FOCUS. THE CONTACT STATED THAT THE VEHICLE BOUNCED AND JERKED WHILE ACCELERATING FROM A STOP. THE CONTACT STATED THAT THE ENGINE REVVED UP HOWEVER, THE VEHICLE HESITATED TO RESPOND. GREG HUBLER FORD (6400 W HOMETOWN BLVD, MUNCIE, IN 47304, (765) 289-0431) DIAGNOSED THE VEHICLE AND INFORMED THE CONTACT THAT THE SHUTTER BOX IN THE TRANSMISSION NEEDED TO BE REPLACED. THE VIN WAS NOT SUBJECTED TO A RECALL. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER HAD NOT BEEN CONTACTED. THE FAILURE MILEAGE WAS 70,000.
THE PUSH START/STOP BUTTON WILL NOT STOP THE ENGINE SOMETIMES! I HAVE NOT HAD ANY PROBLEMS STARTING THE CAR USING THE SAME BUTTON. THE VEHICLE WAS STATIONARY AND IN PARK.
I HAVE TRIED ON SEVERAL OCCASIONS TO HAVE MY CAR REPAIRED BECAUSE IT SHUDDERS, JERKS AND HESITATES EACH TIME I WAS TOLD THAT THEY COULDN'T FIX THE RECALL OR WARRANTY ISSUE BECAUSE THE DIAGNOSTIC WASN'T SHOWING ANY PROBLEMS. THE CAR HAS CONTINUED TO DO THE SAME BUT NOW I'M TOLD THIS IS THE PROBLEM BUT IT IS NO LONGER UNDER WARRANTY BECAUSE THE MILEAGE IS AT 119,000 MILES AND IT EXCEEDED THE 100,000 MILES FOR THE WARRANTY. THE FIRST TIME I TOOK THE CAR TO A DEALERSHIP IT WAS UNDER 100,000. I THINK I'M BEING TAKEN ADVANTAGE OF BECAUSE FORD NEW OF THESE PROBLEMS AND I DON'T BELIEVE THERE SHOULD BE A TIME OR MILEAGE LIMIT. THE VEHICLE HAS STOPPED IN THE MIDDLE OF EXCELERATING, IT JERKS WHEN YOU ATTEMPT TO PULL OFF AND SHUDDERS WHILE IN MOTION.
POWER STEERING FAILED WHILE DRIVING.
THE HORN IN THE CAR SOMETIMES WORK AND SOMETIMES DOESNT, THE TRUNK DOES NOT OPEN UNLESS FROM INSIDE.
TL* THE CONTACT OWNS A 2014 FORD FOCUS. THE CONTACT STATED WHILE DRIVING 60 MPH, THE VEHICLE STALLED WITH THE CHECK ENGINE WARNING LIGHT ILLUMINATED. THE CONTACT PULLED OVER AND RESTARTED THE VEHICLE AND CONTINUED DRIVING TO HER DESTINATION. THE CONTACT ALSO STATED WHILE DRIVING UP A HILL WITH THE ACCELERATOR PEDAL DEPRESSED, THE RPM WENT UP HOWEVER, THE VEHICLE FAILED TO RESPOND. THE CONTACT CALLED THE LOCAL DEALER WENDLE FORD LOCATED AT 9000 N DIVISION ST, SPOKANE, WA 99218, (509) 484-4800 AND MADE THE DEALER AWARE OF THE FAILURE. THE VEHICLE WAS TAKEN TO INDEPENDENT MECHANIC AND WAS INFORMED THE FUEL PUMP NEEDED TO BE REPLACED. THE VEHICLE WAS NOT DIAGNOSED NOR REPAIRED. THE MANUFACTURER HAD BEEN INFORMED OF FAILURE. UPON INVESTIGATION, THE CONTACT ASSOCIATED THE FAILURE WITH NHTSA CAMPAIGN NUMBER: 15V005000 (FUEL SYSTEM, GASOLINE) HOWEVER, THE VIN WAS NOT INCLUDED. THE FAILURE MILEAGE WAS APPROXIMATELY 111,863.
1. CLUTCH SLIPS IN TRANSMISSION CAUSING VEHICLE TO STALL OR REACH DANGEROUS RPM'S BEFORE SWITCHING INTO ANOTHER GEAR. 2. REPAIR WAS DENIED BY FORD STATING THAT IT WASN'T RELATED TO THE CURRENT RECALL BUT WAS THE CLUTCHES THAT NEEDED TO BE REPLACED. CLUTCHES ARE GOING OUT DUE TO THE TCM THAT WAS RECALLED ON THE VEHICLE. 3. HORN HAS DECIDED TO STOP WORKING ALONG WITH CONTROLS ON THE STEERING WHEEL DUE TO A WIRING ISSUE WITH THE VEHICLE. FUSES HAVE BEEN CHANGED ENSURING THAT IT IS A WIRING ISSUE. 4. HAZARD LIGHTS AS WELL AS HALF THE BUTTONS ON THE DASH INCLUDING RADIO, ETC. HAVE ALSO DECIDED TO STOP WORKING DUE TO A WIRING ISSUE IN THE VEHICLE. NO HAZARDS MAKING IT A RISK AND UNSAFE TO PULL VEHICLE OFF OF ROAD IN CASE OF AN EMERGENCY. 5. FORD DEALERSHIP THAT CAR WAS TAKEN TO STATED ALL RECALLS WERE COMPLETED BUT WHEN VIN IS ENTERED THROUGH FORDS WEBSITE IT STATES THAT ALL RECALLS ARE INCOMPLETE. FORD SENT ME A NOTICE FOR REPAIRS ON TRANSMISSION STATING IT WILL BE ALMOST $1400 TO REPLACE CLUTCHES IN TRANSMISSION. THERE WOULD BE NO PROBLEMS WITH THE CLUTCHES IF THERE WAS NEVER ANYTHING WRONG WITH THE TRANSMISSION CONTROL MODULE TO BEGIN WITH. REPAIRING THE TRANSMISSION SHOULD NOT BE ON THE OWNER OF THESE VEHICLES AND FORD SHOULD BE LIABLE FOR THE REPAIRS TO AN ISSUE THAT WAS THEIR RESPONSIBILITY TO CORRECT FROM THE BEGINNING AND WAS NOT CORRECTED IN A TIMELY MANNER.
I BOUGHT MY SON A 2014 FORD FOCUS TWO YEARS AGO IT WAS A REBUILT/SALVAGED TITLE THAT HAD BEEN FULLY REPAIRED. IT WAS A NICE CAR AND IS. I TOOK IT TO ROCKWALL FORD FOR RECALLS DOOR LATCH AND TRANSMISSION CLUTCH ISSUE. THEY WERE NICE AND SAID THERE IS NO NEED TO REPLACE THE CLUTCH UNTIL IT STARTS ACTING UP. BUT WE ARE GIVING YOU 100K PLUS MILES EXTENDED WARRANTY. FAST FORWARD TWO YEARS MY SON IS DRIVEN THE CALL 20K PLUS MILES AND NOW IN TUCSON AZ ATTENDING COLLEGE AND TUTTLE FORD IN TUCSON, AZ SAID IT WAS NOT COVERED BECAUSE THE CAR HAS A SALVAGED TITLE. THIS IS NOT RIGHT, THE SALVAGE TITLE HAS NOTHING TO DO WITH A CLUTCH RECALL. HE SAID THE OTHER DAY HE WAS DRIVING ON THE HIGHWAY AND IT DID NOT WANT TO GO.
HAS ANYONE HAD ANY ISSUES WITH POWER STEERING? I HAVE A 2014 TITANIUM AND FOR THE LAST MONTH OR SO I'VE NOTICED MY POWER STEERING TAKING A COUPLE SECONDS LONGER TO KICK IN WHEN I START MY CAR. LAST WEEK, AN ALERT CAME ON STATING 'POWER STEERING ASSIST MALFUNCTION'. I TOOK IT INTO A FORD DEALER TO GET LOOKED AT, AND THEY SAID THE CODE THAT CAME UP FOR THEM SHOWED A POWER STEERING MODULE/POWER STEERING GEAR ISSUE. THE WHOLE THING NEEDS REPLACED. I WAS BACKING OUT OF MY DRIVEWAY WHEN THE ALERT CAME ON.
TL* THE CONTACT OWNS A 2014 FORD FOCUS. THE CONTACT STATED THAT THE GEAR SHIFTER FAILED TO SHIFT INTO GEAR WITHOUT VIBRATING ABNORMALLY. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 20V331000 (LATCHES/LOCKS/LINKAGES). THE VEHICLE WAS TAKEN TO GRIECO FORD OF DELRAY BEACH LOCATED AT 3000 S FEDERAL HWY, DELRAY BEACH, FL 33483, WHERE IT WAS STATED THAT THE RECALL REPAIR ONLY COVERED A PART OF THE FAILURE. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS APPROXIMATELY 98,000.
MY 2014 FORD FOCUS HAS A AUTOMATIC CLUTCH PROBLEM. IT WAS REPLACED 2 YEARS AGO BY THE DEALERSHIP AND IS NOW HAVING SAME ISSUES ONLY WORSE. AS I AM DRIVING THE CAR WON'T GO FASTER AS I'M PASSING A CAR AND WHEN I STOP AT A TRAFFIC LIGHT IT JUMPS AS I GO. UNSAFE. I DON'T FEEL SAFE DRIVING.
MY CAR JERKS WHEN I STOP AND START. HAD SPARKS PLUGS REPLACED BECSUSE I THOUGHT THEY WERE DAY. IT WILL NOT BACK UP WHEN ENGINE LIGHT COMES ON. WHEN GOING UP HILLS IT SEEM TO HESITATE ON SWITCH GEARS. CAR CUTS OF AT TIMES WHEN DRIVING AND HAD TO GET COOLANT AND HEATER HOSE REPLACED. WHEN ENGINE LIGHT IS ON SOMETIMES THE CAR WILL NOT START.
MY CAR HESITATE AND JERKS WHEN ADVANCING FROM A STOP. THIS IS VERY SCARY WHEN I'M ON THE HIGHWAY. MY CAR AT TIMES DOESN'T PICK UP SPEED I HAVE TO PRESS DOWN MORE THAN USUAL TO GET UP TO SPEED.I HAD MY FUEL PUMP REPLACE BECAUSE THE INDICATOR DETECTED AN ISSUE, WASN'T AWARE THAT THIS WAS A RECALL.
REPLACED TRANSMISSION DUE TO RECALL. THEN THEIR WAS A RECALL ON THE RECALL. TOOK CAR BACK STATING THE CAR STILL SHUTTERS AND STUTTERS. SUPV STATED YOU NEED TO DRIVE 2000 MILES IT WILL RESET. WELL HERE IT IS SEPTEMBER.2020 CAR IS STILL STUTTERING AND SHUTTERING WHEN COMING FROM STOP TO ACCELERATION CAUSING A POTENTIAL ACCIDENT FROM CAR BEHIND. WHAT CAN I DO. THEY BRUSH ME OFF EVERY TIME I TELL THEM THIS . WHEN THIS HAPPENS I GET A WARNING SMOOTH DRIVING SAVES FUEL NUMEROUS TIMES AND WILL APPEAR AS DRIVING ON INTERSTATE AND IT'S A SMOOTH ROAD. CAR WILL DECREASE SPEED.
THE CAR STALLED OUT
TL* THE CONTACT OWNS A 2014 FORD FOCUS. THE CONTACT STATED WHILE DRIVING 20 MPH, THE CHECK ENGINE WARNING LIGHT AND LOW COOLANT LEVEL WARNING LIGHT ILLUMINATED. THE VEHICLE JERKED AND STALLED. THE VEHICLE WAS TURNED OFF AND FAILED TO RESTART. THE CONTACT TRIED A SECOND TIME AND THE VEHICLE STARTED AND RESUMED NORMAL OPERATION. NO DEALER WAS CONTACTED. THE CONTACT REFERENCED NHTSA CAMPAIGN NUMBER: 15V813000 (FUEL SYSTEM, GASOLINE) AND 13V523000 (POWER TRAIN) AS POSSIBLE SOLUTIONS TO THE FAILURES HOWEVER, THE VIN WAS NOT INCLUDED. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS APPROXIMATELY 90,000.
ONGOING ELECTRICAL ISSUES THAT MAY OR MAY NOT BE RELATED. VEHICLE WILL "STALL" WHILE IN MOTION OR WHILE POWERED ON BUT STOPPED AT A LIGHT FOR EXAMPLE. IT'S AN ELECTRIC VEHICLE SO THE CAUSE OF THE STALL IS UNCLEAR. VEHICLE WILL BE INOPERABLE FOR 1-10 MINUTES, INCLUDING POWER STEERING WHILE THE SYSTEM RESETS. THIS HAPPENS USUALLY AT SLOW SPEEDS OR WHILE STOPPED - IN REVERSE, CLIMBING HILLS, STOPPED AT TRAFFIC LIGHTS. THE PROBLEM WAS "FIXED" IN OCTOBER 2019 AND WE WERE TOLD THAT SOMETHING DOING WHILE ADDRESSING ONE OF THE ELECTRICAL RECALLS HAD CAUSED THE PROBLEM. NOW IT'S HAPPENING AGAIN AND FORD CAN'T TELL US WHY. WE'VE BEEN STRANDED PULLING OUT OF OUR DRIVEWAY IN THE PATH OF ON COMING TRAFFIC, BLOCKING ONE LANE ROADS IN OUR NEIGHBORHOOD AND AT INTERSECTIONS.
I HAVE A FORD FOCUS 2014.3RECALLS.1ST RECALL TRANSMITION,FOR THE LONGEST TIME FORD DEALERSHIP WOULD NOT FIX.FINALLY I CONTACTED THE NHTSA THEN TOLD FORD WHAT I DID THEY FINALLY FIXED IT BUT I DON'T THINK THEY DID A GOOD JOB. 2ND RECALL FUEL SYSTEM,I RECEIVED A RECALL ABOUT CPV THAT MIGHT STICK OPEN.THAT WOULD CAUSE ENGINE LIGHT TO COME ON,INACCURATE OR ERRATIC FUEL GAUGE, INACCURATE DISTANCE TO EMPTY, ENGINE STALL WHILE DRIVING WITHOUT WARNING THAT COULD CAUSE A CRASH. MY CAR HAS ALL THESE SYMPTOM ,TOOK IT BY THE DEALERSHIP TO GET FIXED THEY SAID FORD WOULD NOT FIX THE DEFECTS. BECAUSE SPECIAL CODES DIDN'T COME UP. SOUNDS LIKE A SCAM TO ME. FORD DOES NOT WANT TO COVER THEIR RECALLS !!!
I JUST PURCHASED THIS VEHICLE USED. I WAS COMPLETELY UNAWARE OF THE TRANSMISSION ISSUES IN THESE VEHICLES. THE CAR HAS 143,000 MILES ON IT AND THE EXTENDED WARRANTY THAT FORD HAS GIVEN ONLY GOES TO 100,000 MILES. FORD WILL NOT FIX MY CARS TRANSMISSION SHUDDERING AND JERKING PROBLEMS. WHEN YOU GO FROM A STOP TO PUSHING THE GAS, THE CAR JERKS AND SHAKES THE ENTIRE CAR WHILE THE AUTOMATIC TRANSMISSION TRIES TO SHIFT GEARS. IT IS VERY UNSAFE AND THE TRANSMISSION WILL FAIL DUE TO THE FAULTY CLUTCH AND ACTUATORS.
LOSS POWER AND DOES NOT DRIVE E. TRANSMISSION WILL NOW GO. ACTS LICK IT IS OUT OF GEAR
I PURCHASED MY FORD FOCUS 2014 WITH 40,000 MILES FOR $17,000, MID YEAR OF 2017. THE CAR DROVE PERFECTLY BEFORE ITS FIRST RECALL IN DECEMBER OF 2018. EVER SINCE THEN THE CAR HAS BROKEN DOWN AT LEAST EVERY 3 MONTHS. I HAVE HAD FOUR RECALL REPAIRS SINCE THE PURCHASE, I BELIEVE THE RECALLS ARE THE REASON IT NEEDS SO MANY ADDITIONAL OTHER REPAIRS. BESIDES THE CAR ITSELF I HAVE SPENT OVER $35,000 ON ADDITIONAL REPAIRS. I HAVE PAID FORD, MURRAY'S AUTO / ACIMA, ALL 4 U AUTO, FIRESTONE AND BEST TIRES FOR REPAIRS. I HAVE RESEARCHED THE RECALLS AND OTHER PEOPLE'S EXPERIENCES WITH THE CAR, MANY OF THE CUSTOMER EXPERIENCING WAY MORE TROUBLESOME ACTIVITY WITH THE CARS WITH THE RECALL THAN WHAT IS STATED IN THE MAIL LETTER. I WOULD LIKE TO REQUEST A SETTLEMENT REIMBURSEMENT OF A NEW CAR DUE MY UNSATISFIED EXPERIENCE WITH MY CAR. I WILL ATTACH ALL MY PAID AND ONGOING DEBT RECEIPTS FOR MY CAR'S MAINTENANCE. AFTER ONE OF MY RECALLS IN 2018 THE CAR WAS RETURNED TO ME IN EVEN WORST CONDITION, WITH ENGINE FAILURE AT THE WAKE FOREST NC LOCATION. I RECEIVED A DIAGNOSIS AT THE CARY CROSSROADS, NC LOCATION THAT SAID THE CAR WOULD NEED A $10,000 NEW ENGINE. I THOUGHT THIS WAS UNFAIR BECAUSE I HAD NOT HAD ENGINE PROBLEMS BEFORE THE RECALL, AND RESEARCHING ONLINE MANY DISSATISFIED CUSTOMER AGREED THAT THE SPECIFIC RECALL WAS CAUSING ENGINE FAILURE, AND MY ADVISOR AGREED THAT THE RECALL FAULT PART AND ENGINE COULD HAVE NEGATIVELY AFFECTED ONE ANOTHER ALTHOUGH REFUSED TO PAY FOR THE REPAIR. I CALLED FORD CORPORATE AND EXPLAIN TO THEM WHAT HAPPENED THEY DEDUCTED OVER $6,000.00 FROM THE ENTIRE ENGINE PRICE. I WAS NOT SATISFIED WITH THE COST I HAD TO PAY BUT PAID THE COST BECAUSE I STILL HAD CLOSE TO 10,000.00 TO PAY MY BANK SECU FROM THE LEASE CAR LOAN. THE ALIGNMENT, RODS, AND BRAKES WERE ALSO A MAJOR EXPENSE I HAD TO PAY.
WHILE DRIVING ON A LEVEL FOUR LANE ROAD (AT 45MPH), THE CAR SHOOK AND TRANSMISSION STARTED SLIPPING BADLY. LUCKILY I WAS CLOSE TO HOME. CHANGED THE TRANSMISSION FLUID AND ONLY GOT 4 MILES DOWN THE ROAD AFTERWARDS AND IT SHOOK VIOLENTLY AND THE TRANSMISSION COMPLETELY WENT OUT. HAD THE CAR TOWED TO THE DEALERSHIP AND TOLD US THE TCM (TRANSMISSION CONTROL MODULE) WAS BAD AND REPLACED IT SINCE IT WAS COVERED UNDER FORDS 150.000 MILE EXTENDED WARRANTY BUT AFTER REPLACING THAT THEY DONE MORE TESTS ON THE CAR WHEN THEY SAID THE WHOLE TRANNY ALSO HAD TO BE REBUILT. FORD EXTENDED THE WARRANTY TO 100,000 MILES ON THE PARTS IN MY TRANNY BUT MINE HAD 13,000 MILES TOO MANY TO QUALIFY FOR BE COVERED. SO NOW I'M STUCK PAYING $2500 PLUS TAXES!!! I PAID $6,000 FOR THE CAR AND 1 WEEK LATER, I HAVE TO PAY ALMOST ANOTHER $3000. I'VE ALWAYS BEEN A FORD LOVER BUT NOT AFTER THIS. I'M DONE!
I STARTED MY CAR AND BEGAN TO DRIVE. TWO MINUTES AFTER DRIVING I WAS GOING 25 MPH ON A TOWN STREET AND MY TRANSMISSION FAULT LIGHT CAME ON. I LOST POWER AND CONTROL OF THE CAR, ALMOST GETTING HIT BY A LARGE TRUCK.
MY 2014 FORD FOCUS HATCHBACK HAS HAD CONCERNING SAFETY ISSUES DUE TO THE DUAL-CLUTCH AUTOMATIC TRANSMISSION SINCE I BOUGH THE CAR BRAND NEW IN JANUARY 2015. WHEN I TRY TO ACCELERATE DRIVING DOWN THE STREET AND ON THE HIGHWAY MY CAR LURCHES MULTIPLE TIMES AND I'M UNABLE TO ACCELERATE. THIS HAS ALMOST CAUSED MANY CAR ACCIDENTS AND TERRIFIES ME EVERY TIME I DRIVE.THE LURCHING HAS ALSO LOOSENED PARTS OF MY CAR AND FEELS LIKE PARTS OF MY CAR COULD FALL OFF AT ANYTIME. MY ENGINE ALSO HAS ISSUES AND I'VE HAD TO STOP ON THE SIDE OF THE ROAD AT LEAST TWICE NOW DUE TO THE ENGINE OVERHEATING. I HAVE NEVER FELT SAFE DRIVING THIS CAR. I'VE TAKEN IT INTO THE DEALERSHIP MANY TIMES SINCE THE FIRST WEEK I BOUGHT THE CAR COMPLAINING ABOUT THE TRANSMISSION AND THE EMPLOYEES KEPT TELLING ME THAT THEY COULDN'T DO ANYTHING ABOUT IT. I NEVER WOULD HAVE PURCHASED THIS CAR IF I HAD KNOWN ABOUT THESE ISSUES AND I WILL NEVER PURCHASE A FORD CAR AGAIN.
TL* THE CONTACT OWNS A 2014 FORD FOCUS. THE CONTACT STATED THE WHILE THE WINDSHIELD WIPERS WERE ACTIVATED ON THE HIGH SETTING, THERE WAS A 5 OR 6 SECOND DELAY. THE TRANSMISSION WARNING LIGHT WAS ILLUMINATED. THE VEHICLE WAS TAKEN TO AL PACKER'S WHITE MARSH FORD (9801 PULASKI HWY, MIDDLE RIVER, MD 21220, (443)777-5000) AND THE CONTACT WAS INFORMED THAT THE VEHICLE WAS WORKING AS DESIGNED. THE VEHICLE WAS NOT DIAGNOSED NOR REPAIRED. THE MANUFACTURER WAS CONTACTED HOWEVER, NO FURTHER ASSISTANCE WAS PROVIDED. THE FAILURE MILEAGE WAS APPROXIMATELY 68,000.
I HAVE A TRANSMISSION PROBLEM, THE CAR STOPPED WHILE I'M DRIVING AND I GET A WARNING MESSAGE TO CHECK THE ENGINE. THE AUTOMATIC SHIFTING IS HARD AND NOT SMOOTH. IT BECAME NOT SAFE TO DRIVE WEATHER IN A HIGHWAY OR ON A CITY STREET WITH THIS PROBLEM.
TL* THE CONTACT OWNS A 2014 FORD FOCUS. THE CONTACT STATED WHILE DRIVING 55-60 MPH AND ACCELERATING, THE VEHICLE FAILED TO SHIFT TO THE NEXT GEAR. THE CONTACT PULLED OVER. ADDITIONALLY, WHILE AT A STOP, THE VEHICLE HESITATED TO ACCELERATE OR ACCELERATED AND DECELERATED INDEPENDENTLY. THE VEHICLE REVVED UP WITH THE CHECK ENGINE WARNING LIGHT ILLUMINATED. THE CONTACT CALLED KELLER MOTORS (700 CADILLAC LN, HANFORD, CA 93230, (559) 582-1000) AND WAS INFORMED THAT THERE WAS NO TRANSMISSION TECHNICIAN AT THE LOCATION. THE VEHICLE WAS TAKEN TO WILL TIESIERA FORD (2101 E CROSS AVE, TULARE, CA 93274, (559) 688-7471) TO BE DIAGNOSED. THE CONTACT WAS INFORMED THAT THE TRANSMISSION CLUTCH AND MODULE NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS CONTACTED HOWEVER, NO FURTHER ASSISTANCE WAS PROVIDED. THE FAILURE MILEAGE WAS 103,772.
THE VEHICLE STALLS OUT AT THE RED LIGHTS WHILE WAITING FOR THE LIGHT TO TURN GREEN. THE VEHICLE COMPLETELY SHUTS DOWN. THEN MY DAUGHTER HAS TO PUT ON THE HAZARD (SHE IS 17) AND PUT IT PARK, THEN PRAY THE VEHICLE STARTS AGAIN. JUST HAD THE 2 RECALLS DONE HOWEVER WAS TOLD WE NEED BY A PURGE VALVE WHICH I FOUND ONLINE WITH THESE YEAR MODELS WHEN I LOOK UP 2014 FORD FOCUS SHUTTING DOWN DURING WAITING FOR A RED LIGHT. IT ALSO STRUGGLES TO GET IN 1ST AND 2ND GEAR. IT SHUTTERS AND JUMPS. ONCE YOU GET THE VEHICLE OVER 40-50 MPH ON THE ROAD IT FEELS OKAY BUT WHEN YOU HAVE TO COME TO A COMPLETE STOP, GOOD LUCK. MY DAUGHTER IS TERRIFIED TO DRIVE THE VEHICLE. WHEN I WENT TO WALKER FORD, I WAS TOLD THERE WAS NOTHING THEY CAN DO ABOUT THIS ISSUE HOWEVER ITS ALL OVER THE INTERNET. WHAT CAN I DO TO HELP MY 17 YEAR OLD DAUGHTER FEEL MORE COMFORTABLE DRIVING?
FOR SOME TIME NOW I HAVE BEEN TRYING TO GET 2 RECALLS FIXED ON MY VEHICLE : 18V735 AND 16V643. WHEN I PREVIOUSLY CALLED THE DEALERSHIP THEY DID NOT HAVE THE PARTS YET FOR THE RECALLS. JUST YESTERDAY WHILE DRIVING WITH A PASSENGER IN THE REAR SEAT OF THE CAR THE REAR DOOR CAME OPEN BY ITSELF AND NOW WILL NOT CLOSE. I CALLED THE DEALERSHIP (LOGANVILLE FORD IN MONROE GEORGIA) WHO TOLD ME 1. THAT THEY COULD NOT GET ME IN FOR THE REPAIR UNTIL NEXT WEDNESDAY (9/9) AND 2. THEY WOULD NOT PROVIDE A LOANER VEHICLE. I EXPLAINED FIRST THAT HOW WAS I SUPPOSED TO DRIVE A VEHICLE FOR A WEEK WITH A DOOR THAT WOULD NOT CLOSE? AND SECOND THIS IS MY ONLY MODE OF TRANSPORTATION, THIS IS NOT SOMETHING I DID TO MY VEHICLE , THIS IS A SAFETY DEFECT BY THE MANUFACTURER THAT NEEDS TO BE ADDRESSED AND FORD AND / OR THE DEALERSHIP NEEDED TO PROVIDE A LOANER OR A RENTAL (AT THE MANUFACTURERS EXPENSE) UNTIL THE SAFETY REPAIRS CAN BE ADDRESSED AND MADE. I FURTHER EXPLAINED THAT SAFETY RECALLS SHOULD TAKE PRECEDENCE OVER OTHER REPAIRS AS IT IS A HAZARD AND SOMEONE CAN GET HURT. BOTH FORD AND THE DEALERSHIP ARE BOTH DENYING USE OF A LOANER AND I AM YET TO HEAR BACK ABOUT A RENTAL AT THE MANUFACTURERS EXPENSE AND I DO NOT THINK IT WILL COME TO FRUITION. I AM GOING TO REITERATE, THIS IS NOT SOMETHING THAT I DID TO MY VEHICLE, THIS IS A SERIOUS SAFETY RECALL THAT NEEDS TO BE ADDRESSED. IF THE LATCHES CAN BE REPLACED ON ALL 4 DOORS AND THE FUEL TANK DEFORMATION CAN ALL BE REPAIRED IN A FEW HOURS I HAVE NO PROBLEM WAITING ON THE VEHICLE, HOWEVER WE KNOW THAT THESE REPAIRS NEVER TAKE LESS THAN ONE DAY, ALL REPORTS I READ SAY IT MAY TAKE UP TO 4. THAT SAID, FORD NEEDS TO PROVIDE EITHER A LOANER OR A RENTAL AT THEIR EXPENSE, NOT MINE. THIS IS MY LAST STOP TO GET CLOSURE IN THIS CASE, I HAVE SPOKEN TO FAR TOO MANY PEOPLE AND AM NOT GETTING ANYWHERE, MY NEXT STOP WILL BE TO THE LOCAL AND NATIONAL NEWS.
WHILE DRIVING MY CAR IT WOULD NOT PULL HILL WHEN DRIVING, HAD TO PULL OVER AND ADD TRANSMISSION FLUID BECAUSE IT WAS LOW. THIS IS THE SECOND TIME I HAD TO ADD FLUID TO THIS VEHICLE. IS THERE A RECALL ON THIS PROBLEM OR NOT. VEHICLE DO NOT HAVE THE POWER IT HAD WHEN I FIRST BOUGHT IT
FORD DEALERSHIP WOULD NOT REPAIR MY TRANSMISSION CONTROL MODULE/ SHUDDER EVEN THOUGH IT IS COVERED UNDER WARRANTY, BECAUSE "IT HAD NOT FAILED BAD ENOUGH YET". THEY ARE AWARE OF THE ISSUE AND SAID THE PART WAS FAILING. IF THE PART HAD NOT FAILED BAD ENOUGH YET, THEN I WOULD BE RESPONSIBLE FOR THE FEES.
PROBLEMS I HAVE HAD WAS SLIPPING, BUCKING, JERKING, AND SUDDENLY ACCELERATE. IN ADDITION, THE TRANSMISSIONS CAUSED DELAYED ACCELERATION AND DELAYS IN DOWNSHIFTS, CUTS OFF IN TRAFFIC.
I FOUND OUT THAT FORD ADMITTED THEIR 6 SPEED SPORT TRANSMISSION IS FAULTY. THERE IS A CLASS ACTION SUIT AGAINST FORD FOR THIS, BUT WHEN I NOTIFIED FORD OF MY INTENT TO JOIN THE CLASS (WHICH WAS REQUIRED), FORD DID NOT RESPOND. WHEN I CONTACTED THE CLASS LAWYER, THEY SAID THEY COULD NOT INCLUDE ME BECAUSE I HAD ONLY HAD THE TRANSMISSION CALIBRATED TWICE BEFORE THE DEADLINE. (3 TIMES WERE REQUIRED) IT IS STILL RUNNING POORLY. I BOUGHT THE CAR FROM CARMAX IN DEC. 2018, SO IT IS VERY LIKELY THAT THE PREVIOUS OWNER HAD TAKEN THE CAR IN FOR THE SAME TRANSMISSION PROBLEM AT LEAST ONCE BETWEEN (NEW) 2014 AND 2018. I AM WONDERING, "WHY" WHEN MULTIPLE MODELS OVER SEVERAL MANUFACTURING YEARS HAVE THIS SAME TRANSMISSION, HAS THERE NOT BEEN AN OFFICIAL RECALL?
SHIFTS HARD HESITATES HARD TO STOP
TL* THE CONTACT OWNS A 2014 FORD FOCUS. THE CONTACT STATED THAT WHILE ATTEMPTING TO BLOW THE HORN AT ANOTHER DRIVER DRIVING THROUGH THE STOP SIGN, THE HORN FAILED TO OPERATE. THE CONTACT WAS CONCERNED THAT DUE TO THE HORN NOT FUNCTIONING IT COULD RESULT IN A CRASH. THE VEHICLE WAS TAKEN TO FORD OF NORTHAMPTON (968 BRIDGE RD, NORTHAMPTON, MA 01060) WHERE THEY INFORMED THE CONTACT THAT THERE WERE WIRES UNDERNEATH THE VEHICLE THAT WERE CORRODED, CAUSING THE HORN TO FAIL. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 62,000.
THE CAR WANT START IT WILL TURN ON THEN WHEN TRYING TO GO THE CAR STALLS OUT AND THE CAR KEEPS ACCLERATING. IT READS ENGINE FAILURE AND I HAVENT EVEN HAD THIS CAR TWO YEARS YET AND AINT EVEN FINISH PAYING I OFF. I HAD TO GET TOLLED OFF THE HIGHWAY WITH MY KIDS DO TO THE CAR WANT START AND WHEN GOT IT HOME IT STARTED BUT KEEPS ACCELERATING. I NEED THIS CAR TO GET CHECKED OR SOMETHING THIS IS UNSAFE FOR MY TODDLERS WHEN I HAVE TO USE THAT VEHICLE TO GET BACK AND FORTH TO WORK AND TAKE MY KIDS TO DAYCARE..WHAT AM I SUPPOSE TO DO WITH A VEHICLE IM STILL PAYING ON AND WANT START. I HAVE BEEN RESEARCHING AND SEEN THAT MULTIPLE PEOPLE BEEN HAVING PROBLEMS WITH THERE FORD FOCUS THE SAME PROBLEMS IM HAVING.
I WAS DRIVING DOWN THE STREET, AND MY CAR LOST POWER IN THE MIDDLE OF TRAFFIC. I COULDN'T DO ANYTHING EXCEPT LET THE CAR COAST TO THE NEAREST SIDE STREET. THIS IS THE FIRST TIME IT HAS GOTTEN TO THIS PARTICULAR DEGREE. BEFORE THIS HAPPENED, I WAS ON MY WAY HOME AND AS I WAS LEAVING THE STOP LIGHT, THE CAR HESITATED AND TOOK A WHILE BEFORE THE SPEED WOULD PICK UP. IT ALSO DID SOME WEIRD THINGS THAT I CAN'T EXPLAIN, BUT KNOW THAT IT SHOULDN'T HAVE HAPPENED. AFTER THIS FIRST INCIDENT, I IMMEDIATELY CONTACTED FORD AND COMPLAINED ABOUT THE PROBLEM. I WAS ADVISED THAT THE CAR HAD TWO EXTENDED WARRANTIES AND I SHOULD TAKE IT INTO A AUTHORIZED DEALER AND HAVE THE VEHICLE DIAGNOSED AND THAT IF IT WAS A TRANSMISSION MODULE ISSUE OR SOMETHING TO THAT EFFECT, IT WOULD BE COVERED UNDER THE WARRANTY AND THE REPAIRS WOULD BE DONE AT NO COST. I TOOK THE VEHICLE TO A FORD DEALERSHIP IN TENNESSEE AND WAS TOLD THAT MY VEHICLE HAD AN BRANDED TITLE AND THE DEALERSHIP REFUSED TO PUT THE CAR ON THE MACHINE UNLESS FORD CORPORATE CALLED THEM DIRECTLY WITH AN AUTHORIZATION CODE. I CALLED FORD CORPORATE BACK AND EXPLAINED TO THEM WHAT THE ISSUE WAS AND THE AGENT PUT ME ON HOLD AND CALLED THE DEALERSHIP AND GAVE HIM ALL THE INFORMATION HE NEEDED TO START THE WORK ON MY VEHICLE. ABOUT THREE HOURS LATER, I WAS CONTACTED BY THE DEALERSHIP AND WAS TOLD TO PICK UP MY VEHICLE BECAUSE SOMEONE FROM FORD HAD CONTACTED HIM AND SAID THAT MY WARRANTY WAS NO GOOD. I EMAILED THE CEO AT FORD CORPORATION, AND AFTER TWO WEEKS, STILL HAVEN'T HEARD BACK FROM HIM. I CALLED THE CORPORATE OFFICE AGAIN AND WAS TOLD THE SAME THING AS BEFORE, WHICH IS THAT MY CAR HAS TWO EXTENDED WARRANTIES AND THE WORK SHOULD HAVE BEEN DONE BECAUSE ONE WARRANTY COVERS THE TRANSMISSION WHETHER IT HAS A BRANDED TITLE OR NOT. NOW, I HAVE A CAR SITTING UP, UNNECESSARY EXPENSES AND A DENT IN MY BACK BUMPER.
I WAS DRIVING HOME WHEN OUT OF NOWHERE, MY VEHICLE IS STARTING TO STALL AND I KEPT PUNCHING THE GAS AND IT WAS LIKE THE KEY WAS OFF. LUCKILY, EVEN THO I WAS IN TRAFFIC, I WAS IN THE RIGHT HAND LANE AND THERE WAS A SHOULDER I WAS ABLE TO PULL OVER ON. YOU CAN TURN IT OVER AND IT QUICKLY STALLS. WHEN I GOT MY VEHICLE TO BE CODE READ, IT SAID ,'NO FUEL DELIVERED TO THE FUEL RAIL.' I COULD HAVE CAUSED OR BEEN IN A HORRIBLE WRECK IF LUCK HAD NOT BEEN THAT I WAS CLOSE TO A SHOULDER TO PULL OVER AT. I WAS ON THE HIGHWAY DRIVING IN MULTIPLE LANES THIS IS A SAFETY ISSUE
THE BUTTONS ON MY KEY ALL WORK BUT WHEN I GO TO START MY CAR IT SAYS THERE IS NO KEY.
BACK AT THE END OF JUNE, FIRST PART OF JULY I HAD A CHECK ENGINE LIGHT ON AND THEN THE NEXT DAY IT WAS OFF BUT SOME STUPID "MY KEY CAME ON AND NOT IT REGULATES MY SPEED AND VOLUME. I AM NOT PAYING OVER $200 TO HAVE IT REMOVED. BUT THE MOST IMPORTANT THING IS THE CLUTCH ON MY TRANSMISSION IS OUT AND FORD WON'T REPLACE IT FOR FREE AND I DONT HAVE THE MONEY TO FIX IT. I BELIEVE FORD SHOULD FIX IT FOR FREE SINCE THEY CAN'T BUILD GOOD TRANSMISSIONS.
ENGINE STOPPED WHILE IN MOTION ON FREEWAY. ENTIRE ELECTRICAL SYSTEM AND ACCELERATION WOULD NOT POWER BACK ON. STEERING AND BRAKES WERE STILL OPERATIONAL. AFTER PULLING OVER, THE CAR WILL NOT TURN ON, AND DOORS WILL NOT REMAIN LOCKED.
TL* THE CONTACT OWNS A 2014 FORD FOCUS. THE CONTACT STATED THAT WHILE DRIVING AT VARIOUS SPEEDS, THE VEHICLE STALLED AND WOULD NOT PROPERLY ACCELERATE WHILE DEPRESSING THE ACCELERATOR PEDAL. THE VEHICLE WAS TAKEN TO AUTONATION FORD LOCATED AT 2525 34TH ST N, ST. PETERSBURG, FL 33713 WHO REPLACED THE DUAL CLUTCH SHIFTER BUT THE FAILURES CONTINUED TO OCCUR AND THE MESSAGE TRANSMISSION FAILURE WAS DISPLAYED. ADDITIONALLY, THE SUNROOF WOULD NOT COMPLETELY CLOSE CAUSING RAIN TO LEAK INTO THE CABIN OF THE VEHICLE, ALL 4 DOORS WOULD NOT SHUT PROPERLY, THE TIRE AIR MONITORING SYSTEM MALFUNCTIONED, AND THE CATALYTIC CONVERTER FAILED. THE CAUSE OF THE FAILURES WERE NOT DETERMINED. THE MANUFACTURER WAS NOT NOTIFIED. THE FAILURE MILEAGE WAS 63,000.
POWER ASSIST FAILURE WHEN MANEUVERING IN PARKING LOT. HAD TO TURN OFF AND RESTART. THIS IS REOCCURRING.
THE POWER STEERING JUST STOPS WORKING FROM TIME TO TIME. THIS HAPPENED WHILE TAKING A CURVE THE LAST TIME THIS HAPPENED. I HAVE FOUND THAT NUMEROUS PEOPLE ARE HAVING THIS ISSUE WITH A NUMBER OF THEIR FORDS THAT HAVE THE ELECTRONIC STERRING ASSIST. THIS HAPPENED TO ME THE FIRST TIME ON MARCH 5 THIS YEAR. (2020) I REMEMBER BECAUSE IT WAS MY BIRTHDAY.
TL* THE CONTACT OWNS A 2014 FORD FOCUS. THE CONTACT STATED THAT ON SEVERAL OCCASIONS WHILE DRIVING OR WHILE THE VEHICLE WAS IDLING, THE VEHICLE SHUTOFF WITHOUT WARNING. THE CONTACT SHIFTED INTO NEUTRAL AND RESTARTED THE VEHICLE. THE CONTACT STATED THAT THE FAILURE WAS INTERMITTENT. THE VEHICLE WAS TAKEN TO PARKS FORD OF GAINESVILLE (3333 N MAIN ST, GAINESVILLE, FL 32609, (352)372-4251) TO BE DIAGNOSED. THE CONTACT WAS INFORMED THAT THE TRANSMISSION CONTROL MODULE NEEDED TO BE REPLACED. THE VEHICLE WAS REPAIRED HOWEVER, THE FAILURE RECURRED. THE DEALER WAS CONTACTED AND INFORMED OF THE FAILURE. THE CONTACT WAS INFORMED THAT THE VEHICLE NEEDED TO BE TAKEN BACK TO THE DEALER TO BE DIAGNOSED AT THE OWNERS EXPENSE. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE AND REFERRED THE CONTACT BACK TO THE DEALER FOR ASSISTANCE. THE APPROXIMATE FAILURE MILEAGE WAS 95,000. *LN THE CONSUMER STATED THE VEHICLE MOLD GROWING ON THE PASSENGER SIDE CARPET. THE ENGINE WOULD REV UP WHEN DEPRESSING THE GAS PEDAL, BUT WOULD NOT MOVE. THE CAR DOOR WOULD UNLOCK INDEPENDENTLY AND FLY OPEN WHILE DRIVING OR STOPPED. THE TRANSMISSION/ETC EXPERIENCED A FAILURE. *JS *AS
TL* THE CONTACT OWNS A 2014 FORD FOCUS. THE CONTACT STATED THAT WHILE DRIVING AT AN UNDISCLOSED SPEED, THE VEHICLE STALLED WITH THE CHECK ENGINE WARNING LIGHT ILLUMINATED. THE FAILURE RECURRED. THE CONTACT STATED THAT SHE RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 18V735000 (FUEL SYSTEM, GASOLINE). THE VEHICLE WAS TAKING TO THE #1 COCHRAN FORD LOCATED AT 110 RTE 908 BUILDING 1, NATRONA HEIGHTS, PA 15065, WHERE THE TECHNICIAN WAS UNABLE TO REPAIR THE VEHICLE. THE TECHNICIAN STATED THAT A DIAGNOSTIC TROUBLE CODE WAS NOT PRESENT. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE VEHICLE WAS NOT REPAIRED. THE FAILURE MILEAGE WAS APPROXIMATELY 80,000.
I WANT TO FINE A COMPLAINT AGAINST THE FORD DEALER. I HAVE APPROXIMATELY 3 MONTHS WITH PROBLEM. IT'S BECAUSE OF GAS EVAPORATIONS. I HAD WITH ME A LATTER THAT FORD SEND ME TO ME FOR RECALL WHICH I HAD TO HAVE IT REPAIRED AND THEY WANT TO CHARGE ME FOR IT. SUPPOSEDLY THEY REPAIRED THAT, WHEN THEY NEVER DID AND PROOF OF THIS IS THAT THERE IS THE PROBLEM AS WELL AS THE TRANSMISSION THEY JUST MARKED DONE AND THEY NEVER DID I, BECAUSE I DON'T HAVE THE PROBLEM BEFORE AND NOW I HAVE IT. THEY DON'T WANT TO REPAIRED THOSE 2 FACTORY FAILURES. I WANT TO SEE WHAT CAN I DO TO THEY FIX IT AT NOT COST SINCE. IT'S A FACTORY FAILURE AND I'M NOT THE ONLY ONE WITH THAT PROBLEM. THAT IS A SERIOUS PROBLEM THEY SAID THAT IN THE LATTER THEY SEND ME. I SEND YOU A PICTURE I HAD. THEY TOOK THE ANOTHER ONE.
PREVIOUSLY GOT RECALLS FIXED ON THE CAR WHICH FIXED ALL STALLING PROBLEMS. 3 MONTHS LATER I GO TO DRIVE AND WHILE IN MOTION IT STARTS STALLING AND THE CHECK ENGINE LIGHT COMES ON AND STAYS ON.
I STARTED MY CAR FROM A STATIONARY POSITION ON A STREET AND THE CONSOLE STATED THAT THE 'POWER STEERING ASSIST WAS DISABLED. SERVICE REQUIRED.' THE STEERING WHEEL WOULD NOT MOVE LEFT OR RIGHT. I RESTARTED THE CAR AND THE STEERING WHEEL WOULD MOVE.
CLUTCH WAS REPAIRED AND NOW A PART OF THE NEW CLUTCH NEEDS REPLACEMENT AND THEY DON'T WANT TO HELP ME! I KNOW IT'S PART OF THE RECALL!! NOW I CAN'T USE MY CAR BECAUSE I HAVE TO PAY $2K OUT OF POCKET TO GET IT FIXED! WHEN I KNOW IT'S THE RECALL. IT'S THE CLUTCH!!! ALSO.. THE ATTACHED WORK ORDERS.. WERE NOT GIVEN TO ME WHEN I PURCHASE THE CAR. BUT THEY WERE IN THE CAR MANUAL BOOK. AND IT'S SAYS THE CAR WAS ALREADY HAVING TRANSMISSION PROBLEMS AT 15 THOUSAND MILES! IF I WOULD'VE KNOWN . I WOULD HAVE NEVER PURCHASED THIS VEHICLE! THIS CAR IS A LEMON!!!
TL* THE CONTACT OWNS A 2014 FORD FOCUS. THE CONTACT STATED THAT THE HATCHBACK FAILED TO CLOSE AND LOCK SECURELY. THE VEHICLE WAS TAKEN TO SCAFFIDI MOTORS PARTS DEPARTMENT (3733 STANLEY ST, STEVENS POINT, WI 54481, (715) 344-4100) WHERE THE AREA AROUND THE LOCKING MECHANISM WAS CLEANED. THE CONTACT WAS INFORMED THAT THE CLEANING MAY NOT FIX THE FAILURE. THE CONTACT STATED THAT THE FAILURE RECURRED INTERMITTENTLY. THE MANUFACTURER WAS MADE AWARE OFT THE FAILURE. THE CONTACT WAS INFORMED THAT THE FAILURE WAS NOT COVERED UNDER A RECALL. THE APPROXIMATE FAILURE MILEAGE WAS 42,900.
TL* THE CONTACT OWNS A 2014 FORD FOCUS. THE CONTACT STATED THAT WHILE MAKING A RIGHT TURN, THERE WAS AN ABNORMAL SOUND COMING FROM THE STEERING WHEEL. THE CONTACT STATED NO WARNING LIGHT WAS ILLUMINATED. THE CONTACT CONTINUED DRIVING TO HIS DESTINATION. THE VEHICLE WAS TAKEN TO INDEPENDENT MECHANIC AND THE CONTACT WAS INFORMED THAT UNKNOWN COMPONENT ON THE STEERING GEAR NEEDED TO BE PLACED. A DEALER WAS NOT CONTACTED. THE VEHICLE WAS NOT REPAIRED. UPON INVESTIGATION, THE CONTACT ASSOCIATED THE FAILURE WITH NHTSA CAMPAIGN NUMBER: 14V514000 (STEERING), HOWEVER THE VIN WAS NOT INCLUDED. THE MANUFACTURER HAD NOT BEEN INFORMED OF FAILURE. THE FAILURE MILEAGE WAS 44,000.
I PURCHASED THIS VEHICLE IN 2016. A WEEK LATER I TOOK IT BACK TO THE DEALERSHIP, THEY DROVE IT SAID NOTHING WAS WRONG. 8 MONTHS LATER I TOOK IT BACK OVER THE TRANSMISSION, THEY DROVE IT, SAID NOTHING WAS WRONG, ABOUT 7 MONTHS AGO I TOOK IT IN OVER THE RECALL ON THE DOOR LOCKS, REQUESTED THE TRANSMISSION BE CHECKED AS WELL. NOTHING WAS DONE ON THE TRANSMISSION. I JUST LEARNED FROM THE FORD MOTOR COMPANY ABOUT THE EXTENDED WARRANTY ON THE TRANSMISSION MODULE AND CLUTCH ASSEMBLY. THE DEALERSHIP DID NOT TELL ME ABOUT THIS. I NOW SIT WITH THIS VEHICLE WITH NO WAY TO GET IT TO THE DEALERSHIP, AND NO OFFER OF HELP FROM THEM. THEY WANT ME TO HAVE IT TOWED AND PAY $ 110 DOLLARS TO PUT ON A MACHINE. I AM ON A FIXED INCOME AND CAN NOT AFFORD TO DO THIS. THIS ISSUE SHOULD HAVE BEEN ADDRESSED ONE OF THE THREE TIMES I TOOK IT IN. THE TRANSMISSION HAS JUMPED,JERKS, LUNGES, REDUCES SPEED PULL OUT SINCE I BOUGHT IT. NOW IT GOES TO NEUTRAL WHILE DRIVING AND YOU HAVE TO PULL OFF AND PUT IT IN PARK, WAIT AND PUT BACK IN DRIVE AND HOPE IT CATCHES. IT'S TO DANGEROUS TO DRIVE NOW SO IT'S PARKED.
THE HORN STOPPED WORKING MOST OF THE TIME. IT VERY RARELY WORKS. OUR LOCAL FORD DEALERSHIP SAYS ITS OUT OF WARRANTY AND IT WILL BE $224 TO REPLACE IT. GIVEN THE LARGE AMOUNT OF PROBLEMS THIS VEHICLE HAS HAD, I SUSPECT ITS A WIDESPREAD PROBLEM.
TRANSMISSION KEPT OVERHEATING; WOULD NOT MOVE WHEN IN REVERSE AND GAS AMOUNT INACCURATE, CAR JERKS WHEN GAS PEDAL IS PRESSED AND IT STALLS WHEN IT TURNS ON
TRANSMISSION KEPT OVERHEATING; WOULD NOT MOVE WHEN IN REVERSE AND GAS AMOUNT INACCURATE, CAR JERKS WHEN GAS PEDAL IS PRESSED AND IT STALLS WHEN IT TURNS ON
HORN DOESN'T WORK OR ONLY INTERMITTENTLY WHEN PARKED, MOVING IN ALL SITUATIONS OR ROAD CONDITIONS, OR DURING LOCKING/UNLOCKING DOORS WITH REMOTE..HAVE HAD THIS PROBLEM FOR AT LEAST 2 YEARS. APPARENTLY FROM A WEB SEARCH, THIS IS KNOWN PROBLEM FOR THIS MODEL..HAVE TRIED TO FIX IT, CHECKING THE ELECTRICAL CONNECTIONS, SPRAYING WD40, CHECKING AND TIGHTENING THE MOUNTING BOLTS. ATTEMPTS TO FIX MAY ONLY LAST A FEW DAYS OR HOURS. THIS IS A VITAL SAFETY COMPONENT TO REDUCE RISKS OF CRASH AND SHOULD BE SUBJECT TO A RECALL OR REPAIR OR REPLACEMENT OF THE HORN ASSEMBLY OR WIRING.
THIS CAR SOMETIMES LOSES POWER WHEN DRIVING WHICH POSES A HIGH RISK TO MYSELF AS THE DRIVER AND ANY OTHER CAR BEHIND ME.
ABOUT TWO WEEKS AFTER PURCHASING MY PRE-OWNED 2014 FORD FOCUS, I STARTED TO EXPERIENCE SOME SLIGHT JERKING WHENEVER I PRESSED ON THE ACCELERATOR PEDAL. THE JERKING GRADUALLY GOT WORSE AND I CONTINUED TO DRIVE TO MY HOME. MY CAR STOPPED SUDDENLY WHEN I WAS TRAVELING UPHILL ON A HIGHWAY. I HAD TO SIT AND WAIT FOR A FEW MINUTES BEFORE I WAS ABLE TO KEEP DRIVING. WHEN I FINALLY ARRIVED HOME, I TURNED MY CAR OFF AND WENT IN. I CAME BACK LATER TO GO SOMEWHERE AND MY CAR WOULDN'T START. I RESOLVED TO LEAVE IT BE SINCE IT WAS THE WEEKEND AND DEALERSHIPS WERE CLOSED. THE NEXT DAY MY CAR STARTED, BUT THE JERKING REMAINED AND NOW MY CHECK ENGINE LIGHT WAS ON. I DROVE WITH IT FOR THE TIME BEING BECAUSE THE DEALERSHIP (TOYOTA) THAT I PURCHASED IT FROM SAID THEY COULDNT LOOK INTO MY POSSIBLE TRANSMISSION ISSUES BECAUSE I DIDN'T PURCHASE THE EXTENDED WARRANTY. I FINALLY LOOKED PRETTY DEEP INTO THE ISSUE AND FOUND THERE WAS A RECALL ON THE CAR I PURCHASED AND THAT MANY PEOPLE EXPERIENCED THE SAME EXACT PROBLEMS AS I HAVE.
3 TIMES CAR WOULD NOT START. ALL LIGHTS WIPERS RADIO AND ALL GAUGES WORKED WHEN TURNING KEY BUT CAR WOULD NOT TURN OVER. HAPPENED WHEN SHOPPING HAD TO HAVE CAR TOWED HOME . AFTER SITTING FOR A DAY CAR WOULD START
THE POWER STEERING ON MY CAR WENT OUT AS I WAS DRIVING, MAKING IT VERY DIFFICULT TO MAKE TURNS. I WAS ON A CITY STREET AND WAS ABLE TO PULL OF THE ROAD. I TURNED OFF THE ENGINE, MADE A PHONE CALLS. I STARTED THE ENGINE AGAIN AND HEADED HOME ( ABOUT 5 MILES) THERE WAS NO POWER STEERING. IT WAS VERY DIFFICULT TO MANEUVER. TWO DAYS LATER WE TOOK THE CAR TO OUR LOCAL MECHANIC. HE TOLD US THAT FORD HAS TROUBLE WITH THE STEERING SYSTEM AND THAT WE NEEDED TO TAKE IT TO A FORD DEALER. WE TOOK IT TO LIBERTY FORD IN PARMA, OHIO. EVEN THOUGH THIS IS A SAFETY ISSUE AND FORD IS EXPERIENCING MANY CASES OF THIS PROBLEM, THE DEALERSHIP SAID FORD IS NOT COVERING ANY OF THE COST.
TL* THE CONTACT OWNS A 2014 FORD FOCUS. THE CONTACT STATED THAT THE VEHICLE EXPERIENCED A FAILURE WITH THE CLUTCH AND WAS TAKEN TO DEACON JONES FORD (3301 MCLAIN ST, GOLDSBORO, NC 27534), AND WAS DIAGNOSED THAT THE CLUTCH FAILED AND NEEDED TO BE REPLACED. THE CONTACT STATED THAT THE DEALER PREVIOUSLY PERFORMED FIELD SERVICE ACTION NUMBER: 14M02 (TRANSMISSION CONTROL MODULE EXTENDED WARRANTY REPAIR) AND THE CLUTCH WAS REPLACED TWICE. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS APPROXIMATELY 125,000.
MY SON WAS ON HIS WAY TO WORK. HE IS 16 YEARS OLD. HE GOT ONLY 1 BLOCK AWAY AND THE CHECK ENGINE LIGHT CAME ON AND THE CAR STARTED TO ACT UP. IT WOULDN'T DRIVE RIGHT. HE TRIED TO TURN AROUND AND GET MY CAR TO GO TO WORK. HIS CAR WOULDN'T HARDLY MOVE HE HAD HIS FOOT ALL THE WAY TO THE GROUND AND IT GOT TO 20 MPH. I JUST BOUGHT THIS CAR IN JANUARY 2020. I WAS NEVER INFORMED ABOUT THE EXTENDED WARRANTY FOR THE TRANSMISSION. *TR
THE CAR WONT START AND A MECHANIC DIAGNOSED A BAD FUEL PUMP. THE CAR HAS 117,000 MILES. OTHER CARS GO MUCH LONGER. *TR
TL* THE CONTACT OWNS A 2014 FORD FUSION. THE CONTACT STATED THAT THE DUAL CLUTCH TRANSMISSION FLUID LEAKED INTO THE DRY CASING OF THE TRANSMISSION. THE CONTACT STATED THAT THE VEHICLE VIBRATED ABNORMALLY WHILE DRIVING WHILE THE VEHICLE SHIFTED GEARS WITH AN AUDIBLE SOUND. THE VEHICLE WAS TAKEN TO FLOW ACURA (425 SILAS CREEK PKWY, WINSTON-SALEM, NC 27127, (336) 723-3524) WHERE THE TRANSMISSION CASING AND SEALS WERE REPLACED HOWEVER, THE FAILURE PERSISTED. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 109,754.
TRANSMISSION FAULT LIGHT CAME ON. CODES COMING UP ARE PO6B8 AND PO6O6 TIMES TWO. LOOKED CODES UP AND THEY WERE POWER TRAIN CONTROL MODULE AND THE ECM/ PCM CODES. WANTS TO STALL WHEN DRIVING. *TR
CHECK ENGINE LIGHT COMES ON AND THE ENGINE HAS STOPPED WHILE IN MOTION, HAVE HAD IT CHECKED OUT 4 TIMES ALREADY. 1ST TIME DEALER SAID THERE WERE SOME WIRES THAT ARE CLOSE TO THE MANIFOLD WERE FRAYED AND THEN REPAIRED. THE LAST 3 TIMES THE CHECK ENGINE LIGHT CAME ON I PULLED OVER WHILE DRIVING, TURNED THE ENGINE OFF WAITED A FEW MINUTES AND RESTARTED THE CAR AND WAS ABLE TO DRIVE A FEW MILES. I HAVE NOW TAKEN THE CAR TO A DIFFERENT FOR DEALER 3 TIMES IN THE PAST 5 WEEKS AND EVERY TIME IT'S A DIFFERENT CODE WITH THE EXCEPTION OF THE 3RD TIME. THEY REPLACED THE BATTERY AT NO CHARGE NOW TODAY 5 DAYS LATER THE CHECK ENGINE LIGHT CAME ON AGAIN. THIS WILL BE THE 5TH TIME! THIS HAS HAPPENED ON THE HIGHWAY AND ON CITY STREETS. WE HAVE SPENT OVER $500 AND MY TIME GETTING BACK AND FORTH FROM THIS DEALERSHIP TO REMEDY THIS PROBLEM. *TR
WHILE DRIVING THE CAR START SHUDDERS AND THE REV WENT UP; THE TRANSMISSION STOPPED WORKING AND SHOW A ERROR MESSAGE. WENT TO THE DEALER AND FOUND THAT MY CAR WAS OUT OF WARRANTY. WHEN THAT HAPPENED I ALMOST CAUSE A CRASH. *TR
MY VEHICLE STALLS WHILE DRIVING, AND SHAKES WHEN I PRESS ON THE GAS. I HAVE TO DRIVE MY CAR EXTREMELY SLOW OR ELSE IT WILL SHAKE. SOMETIMES IT GIVES ME A PROBLEM WHEN TRYING TO START MY CAR. *TR
WHILE DRIVING ON HIGHWAY MY RPM WILL FLUCTUATE UP AND DOWN. RPM'S WILL RAISE HIGH WHILE MY SPEED DOESN'T INCREASE. MY STEERING WHEEL PULLS TO THE LEFT. CAR WANTS TO STALL PERIODICALLY. IT HAS A HARD IDOL. *TR
MY CAR STALLS WHEN DRIVING WITHOUT WARNING AND SHUTS OFF AFTER I FILL THE TANK AND WHEN THE TANK IS LOW. I HAVE DIFFICULTY STARTING THE VEHICLE WHEN I FILL UP. IT'S A RECALL ON THIS PARTICULAR ISSUE ON THE MAKE AND MODEL OF MY CAR BUT FORD SAYING IS VIN SPECIFIC AND MY VIN IS NOT INCLUDED EVEN THOUGH I'M HAVING THAT PROBLEM. I PAID FOR THE FORD DEALERSHIP TO DIAGNOSE THE PROBLEM. WHAT'S BEING RECALLED IS THE EXACT PROBLEM I AM HAVING BUT THEY WON'T FIX IT BECAUSE MY VIN ISN'T INCLUDED. *TR
I WANT TO KNOW WHY THE PEOPLE DRIVING THIS YEAR OF FORD FOCUS HAVE NOT BEEN COMPENSATED BY FORD FOR ALL OF THE "DEFECTS" ASSOCIATED WITH THIS VEHICLE? IN 3 YEARS TIME, I HAVE REPLACED THE BATTERY, SHOCKS, REPAIRED OIL LEAK, VAPOR MANAGEMENT VALVE AND REPLACED TIRES OUT OF MY OWN POCKET. THE RECALLS ARE UNREAL! I HAVE HAD IT IN THE SHOP FOR "FUEL TANK DEFORMATION RECALL", THE "TCM CLUTCH SHUTTER" HAS BEEN REPLACED 3 TIMES. NOT TO MENTION THE TIMES I HAVE TAKEN IT IN FOR THAT TO BE FIXED, ONLY TO BE TOLD IT WASN'T THE PROBLEM WHEN IT WAS LATER VERIFIED THAT IT WAS. AND NOW I RECEIVE NOTICE THAT THE DOORS FLY OPEN WHILE DRIVING! I CAN'T TRADE IT IN, BECAUSE I AM $3,000 UPSIDE DOWN BECAUSE THE VEHICLE IS NOT WORTH SQUAT.I HAVE LOST EMPLOYMENT BECAUSE OF THIS VEHICLE AND IT HAS SIGNIFICANTLY IMPACTED MY AND MY FAMILY'S QUALITY OF LIFE BECAUSE OF ALL OF THE PROBLEMS IT HAS CAUSED. I HAVE BEEN LOSING GAS FOR THE PAST 2 YEARS AND THE MECHANIC'S CAN'T FIND THE PROBLEM. WHEN I FILL UP, THE MILES TO EMPTY WILL SHOW FOR EXAMPLE 274, WHEN I DRIVE 1 MILE BY THE ODOMETER, THE MILES TO EMPTY HAS INDICATED 6. THAT IS A HUGE AMOUNT OF MONEY I HAVE LOST IN THE PAST 2 YEARS. THIS IS OUTRAGEOUS THAT FORD MOTOR COMPANY HAS NOT BEEN FORCED TO COMPENSATE US UNFORTUNATE PEOPLE THAT GOT "STUCK" WITH A VEHICLE THEY KNEW HAD ISSUES! I HAVE ALL PAPERWORK FOR EVERYTHING I HAVE STATED ABOVE BUT THERE ARE OVER 100 PIECES OF PAPER. IF YOU REQUIRE THIS FROM ME I CAN MAKE COPIES AND SEND TO YOU BUT TO UPLOAD EVERYTHING IS TOO MUCH. PLEASE HELP! I WOULD LIKE TO GET INTO A VEHICLE THAT IS SAFE TO DRIVE FOR ME AS WELL AS MY FAMILY. I HAVE BEEN DRIVING IN FEAR SINCE A WEEK AFTER I PURCHASED THIS IN JAN 2017! *TR
HORN STOPPED WORKING. TOOK IT TO THE FORD DEALERSHIP. THEY CHARGED ME $67 TO CLEAN THE EROSION FROM AROUND THE CONNECTOR. TWO WEEKS LATER, HORN STOPS WORKING AGAIN. TOOK IT TO THE FORD DEALERSHIP AND THEY STATED THE HORN NEEDS TO BE REPLACED. I WAS CHARGED ANOTHER $67. NEVER IN MY ENTIRE LIFE HAD I EVER HAD TO REPLACE A HORN. THIS IS A SAFETY ISSUE THAT NEEDS TO BE ADDRESSED BY FORD. THERE ARE MANY OTHER OWNERS OF THE FORD FOCUS WHO HAVE HAD THIS SAME ISSUE. READ IT AT HTTPS://WWW.CARGURUS.COM/CARS/DISCUSSION-T11974_DS503836. *TR
GAS MILEAGE WAS NOT CORRECT AND TOOK TO A MECHANIC WHERE THEY FOUND A WARPED FUEL TANK THAT WAS CAUSING DISTANCE TO EMPTY TO BE INACCURATE. TOLD ME I NEEDED A FUEL TANK AND CHARCOAL CANISTER THAT WOULD COST OVER $1000 . CALLED A FORD DEALERSHIP TO EXPLAIN THAT IT WAS HAVING SIMILAR ISSUES TO A RECALL FORD FOCUSES ARE HAVING WITH THE FUEL TANK BUT TOLD ME THERE IS NO RECALL ON MY VEHICLE AND REACHED OUT TO FORD DIRECTLY AND TOLD ME THE SAME THING AND JUST TO MAKE SURE I KEEP MY RECEIPTS. THIS ISSUE OCCURS IN MOTION ON HIGHWAY AND CITY. THE FORD REFERENCE NUMBER FOR THIS RECALL IS 18S32. HTTPS://MEDIA.FORD.COM/CONTENT/FORDMEDIA/FNA/US/EN/NEWS/2018/10/25/FORD-MOTOR-COMPANY-ISSUES-RECALL-IN-NORTH-AMERICA-FOR-SELECT-201.HTML *TR
CLUTCH AND AXLE SEALS REPLACED FOR SECOND TIME WITHIN 1 YEAR. *TR
MY DPS6 TRANSMISSION AGAIN HAD A SEVERE SHUDDERING INCIDENT WHEN PULLING OUT INTO 55 MPH RUSH HOUR TRAFFIC ON A 6-LANE HIGHWAY. AFTER THE SHUDDER DISCONTINUED AND SPEED WAS INCREASED TO APPROXIMATELY 50 MPH, WHILE ATTEMPTING TO NAVIGATE INTO ANOTHER LANE, I HAD A SIGNIFICANT LOSS OF POWER AFTER ENGAGING THE ACCELERATOR TO THE FLOOR WITH ZERO RESPONSE FROM THE TRANSMISSION. DUE TO THIS DEFECT, MY VEHICLE WAS STRUCK IN THE REAR BY AN ONCOMING VEHICLE.*DT *TR
REPEATEDLY THE SPEAKERS WILL RANDOMLY POP VERY LOUDLY, EVEN WHEN RADIO IS OFF, AND THE SPEAKERS WILL NOT FUNCTION AGAIN UNTIL CAR IS RESTARTED. THE LOUD NOISE IS VERY STARTLING AND DANGEROUS. IT OCCURS AT IRREGULAR INTERVALS, WHEN MOVING AND NOT, AND WITH RADIO ON OR NOT. *TR
MY CAR IS SHUTTING DOWN AND THE CODE P068A AND I KNOW SOMEONE THAT HAS THE SAME CAR SAME MODEL YEAR SAME PROBLEMS TRANSMISSION PROBLEMS CAR NOT MOVING NO MATTER HOW MUCH YOU HIT THE GAS AND HE GOT RECALLS ON THE CAR MY CAR IS HAVING THE SAME PROBLEMS I WILL BE DRIVING ON THE ROAD AND THE CAR WILL JUMP SHAKE THAN GO AND IT'S KEEPS DOING IT AS WELL AS I CAN BE GOING 20 MPH AND MY RPM IS AT 6 NOT DROPPING UNLESS MY FOOT IS OFF THE GAS. *TR
WIRING HARNESS THAT CONTROLS THE TRANSMISSION CONTROL MODULE HAD 6 WIRES RUB ON THE THROTTLE BODY CAUSING THEM TO BREAK OR TARNISH WHICH CAUSED THE VEHICLE TO STOP IN THE MIDDLE OF THE ROAD WHILE DRIVING ON A CITY STREET ON 2 OCCASIONS. DEALERSHIP THAT DID REPAIRS STAYED THIS IS A COMMON PROBLEM. THEY HAD 3 OTHER VEHICLES IN FOR SERVICE WITH SAME PROBLEM. *TR
MY FORD FOCUS WILL PAUSE AT A COMPLETE STOP, AND WHEN I GO TO ACCELERATE, MY TRANSMISSION WILL SHUDDER FOR AROUND 2 SECONDS, LEAVING ME SUSCEPTIBLE TO AN ACCIDENT. *TR
IT CLICKS CONSTANTLY - I HAVE START THE CAR WITH A BATTERY CHARGER ALTHOUGH I JUST PUT A NEW BATTERY IN THE CAR, I HAVE HAD THE TRANSMISSION CLUTCH AND PARTS REPLACED TWICE. - ITS STILL SLIPPING OUT OF GEAR IT SOUND LIKE GRINDING METAL. IM SO DONE WITH THIS CAR. *TR
TL* THE CONTACT OWNS A 2014 FORD FOCUS. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 18V735000 (FUEL SYSTEM, GASOLINE). THE VEHICLE WAS TAKEN TO DOWNTOWN FORD SALES (525 N 16TH ST, SACRAMENTO, CA 95811, (916)299-3529), WHERE THE VEHICLE WAS INSPECTED. THE CONTACT STATED THAT MONTHS LATER WHILE DRIVING AT AN UNDISCLOSED SPEED, THE VEHICLE SHUDDERED WHILE THE ACCELERATOR WAS DEPRESSED WITHOUT WARNING. THE SAME DEALER WAS CONTACTED AND INFORMED OF THE FAILURE. THE CONTACT WAS INFORMED THAT THE VEHICLE HAD A SALVAGE TITLE AND THE DEALER WOULD BE UNABLE TO REPAIR THE VEHICLE. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC TO BE DIAGNOSED. THE CONTACT WAS INFORMED THAT THE CLUTCH NEEDED TO BE REPLACED. THE VEHICLE WAS REPAIRED. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS 67,700.
WAS DRIVING AND HEARD A VERY LOUD POP AND CRACK NOISES. THERE WAS NO AUDIO AND THE CAR WOULDN'T LET ME TURN THE RADIO ON NOR OFF. WHILE THIS WAS HAPPENING THE POP AND CRACK NOISES STILL CONTINUED. I DID SOME RESEARCH AND IT TURNS OUT THESE FORD RADIO ARE KNOWN TO DO THIS AND I JUST WANT TO REPORT IT AS A SAFETY ISSUE DUE TO THE FACT THAT WHEN MY RADIO IS OFF THE NOISES ARE STILL GOING ON AND THEY ARE VERY LOUD. THIS COULD CAUSE OTHER PEOPLE ACCIDENTS AND IS VERY IRRESPONSIBLE ON FORDS BEHALF. *TR
THE CAR HAS A PROBLEM TAKING OFF AND SEEMS TO NOT WANT TO SHIFT. IT NOW WILL NOT DRIVE AND I HAVE IT AT THE DEALERSHIP. PAID OVER $1000 AND STILL NOT FIXED. SAID IT WAS THE TCM. NOW THEY WANT ANOTHER $800 (SAYING THEY ARE GIVING ME A DISCOUNT) TO CHANGE THE CLUTCH FORK AND HOPEFULLY THAT WILL WORK. I'VE HAD PROBLEMS SINCE I GOT IT IN 2016. CALLED AND THERE WAS NOTHING THEY COULD DO. *TR
I WENT TO GET IN MY CAR WHEI GOT IN I CLOSE THE BACK RIGHT DOOR AND IT WOULDN'T CLOSE I THEN WENT TO SEE THAT IT WAS A RECALL. THE NEXT DAY I TOOK MY CAR TO FORD I WAS TOLD THAT IT WASN'T MY VI. THAT WAS IN AROUND SEPTEMBER 2019. BC LAST MONDAY I WENT TO MY APPT GOT IN MY CAR CLOSE THE DOOR AND IT WOULDN'T CLOSE SO NOW MY DRIVER SIDE WANT CLOSE AND I AM AT A LOST BECAUSE I HAVE NOTHING BUT PROBLEMS WITH THIS CAR I DON'T MISS PAYMENT I JUST WANT A RELIABLE CARN
I HAVE HAD THE SOME PART OF THE FUEL AND TRANSMISSION CENSOR REPLACED A COUPLE OF TIME BY BUCKEYE FORD IN LONDON OHIO. THE LAST TIME I IT WAS REPLACED I WAS TOLD THIS HAPPENS ALL THE TIME AND THAT MY CAR COULD STOP RUNNING I AM CONCERNED THAT I WILL BE DRIVING AND SOMETHING JUST MAKES IT STOP THE RPMS GO UP TO 3 OR SO SOMETIMES AT TAKE OFF AND THERE IS A HESITATION PLEASE LOOK INTO THIS FOR ME. [XXX] EMAIL IS [XXX]THE CLOCK AND RADIO DISPLAY DOESN'T WORK AND THEN MAYBE A FEW WEEKS GO BY AND THEY JUST STAR TO WORK. I AM AFRAID TO EVEN DRIVE OUT OF TOWN SO I RENT A CAR THANK YOU REDACTED TO PROTECT PERSONALLY IDENTIFIABLE INFORMATION PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6). *CC
TL* THE CONTACT OWNS A 2014 FORD FOCUS. THE CONTACT STATED THAT WHILE DRIVING AT AN UNDISCLOSED SPEED, THE VEHICLE SHUDDERED WITH THE CHECK ENGINE WARNING LIGHT ILLUMINATED. THE CONTACT STATED THAT ON ONE OCCASION WHILE ATTEMPTING TO ACCELERATE UPHILL, THE VEHICLE STALLED WITHOUT WARNING. THE VEHICLE WAS TAKEN TO JACK SCHMITT FORD (1820 VANDALIA ST, COLLINSVILLE, IL 62234) TO BE DIAGNOSED. THE CONTACT WAS INFORMED THAT THE POWERTRAIN CONTROL MODULE NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE CONTACT REFERENCED THE FAILURE TO 19V515000 (FUEL SYSTEM, GASOLINE) HOWEVER, THE VIN WAS NOT INCLUDED. THE MANUFACTURER WAS NOT INFORMED OF THE FAILURE. THE FAILURE MILEAGE WAS 83,200. *LN *JS
I PURCHASED THE FORD FOCUS TITANIUM HATCHBACK IN 2014 NEW, AND SINCE THEN IT HAS BEEN TO THE DEALERSHIP/MECHANIC OVER 25 TIMES DUE TO 2 MAJOR DEFECTS -- FORD POWERSHIFT TRANSMISSION AND ELECTRIC/ENGINE ISSUE WITH DRAINING THE BATTERY. I'VE HAD 4 BATTERIES AND AVERAGE 6-8 JUMP STARTS PER YEAR DUE TO THE ELECTRIC PROBLEMS WITH THE COMPUTER DRAINING MY BATTERY. I'VE COME VERY CLOSE TO HAVING AT LEAST 8 ACCIDENTS DUE TO THE TRANSMISSION FAULT. THE TRANSMISSION WAS REPLACED A COUPLE YEARS AGO AND IT WORKED WITHOUT HAVING THE SHIFTING STALL PROBLEM FOR ABOUT 2 MONTHS. MY DEALER SAID THAT'S "ALL THEY CAN DO... FORD DOESN'T OFFER ANY PAYBACK OR REFUNDS DUE TO THESE 2 WELL-KNOWN LEMON DEFAULTS. I JUST CALLED THE 800 NUMBER FOR FORD TO FILE A COMPLAINT (800-392-3673) AND THEY STATED THAT I'D HAVE TO CALL BACK IN 2 HOURS BECAUSE THEIR SYSTEM IS DOWN. I ASKED IF I COULD FILE A COMPLAINT ONLINE AND THEY STATED, 'NO', YOU MUST CALL US TO FILE THE REPORT. DETAILS INVOLVING THE LACK OF SAFETY DUE TO THESE 2 ISSUES -- I'VE HAD MY ENGINE STALLED IN THE MIDDLE OF TRAFFIC ON AVERAGE OF 6-8 TIMES PER YEAR, PUTTING MY YOUNG CHILDREN AND SELF IN GREAT DANGER. I'VE ALSO HAD MY BATTERY DIE JUST HOURS AFTER PARKING IT IN A METROPOLITAN CITY (MIAMI/TAMPA/WASHINGTON DC/CHICAGO/DETROIT) AND HAD TO WAIT AT MY VEHICLE WITH MY CHILDREN FOR FORD OR AAA TO HELP REPLACE/CHARGE MY BATTERY -- WHICH TOOK ON AVERAGE 1-2 HOURS EACH TIME. I AM REQUESTING THAT FORD PURCHASE MY VEHICLE FOR THE FULL BLUE BOOK VALUE, IN ADDITION TO $10,000 DUE TO THE LOSS OF WORK AND LACK OF SAFETY/HARDSHIP/DISREGARD TO MY SAFETY ISSUES THAT I'VE BROUGHT TO THEIR ATTENTION OVER THE PAST 6 YEARS. PLEASE CONTACT ME AT [XXX] AND LEAVE A MESSAGE IF I'M UNABLE TO ANSWER. THANK YOU, [XXX]. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6). *TR
TL* THE CONTACT OWNS A 2014 FORD FOCUS. THE CONTACT STATED WHILE DRIVING AT VARIOUS SPEEDS, THE VEHICLE STARTED TO SHAKE AND THE TRANSMISSION STARTED TO SLIP. THE VEHICLE WAS NOT TAKEN TO A DEALER OR AN INDEPENDENT MECHANIC TO BE DIAGNOSED. THE MANUFACTURER WAS CONTACTED AND INFORMED OF THE FAILURE. THE CONTACT WAS INFORMED THAT THE VEHICLE MILEAGE EXCEEDED THE WARRANTY PERIOD TO BE REPAIRED FOR THE DUAL CLUTCH FAILURE. THE VEHICLE WAS NOT REPAIRED. THE APPROXIMATE FAILURE MILEAGE WAS 120,000.
THE WIPER FLUID SPRAYER STOPPED WORKING. I HAVE NO IDEA WHY. THEN EVER SINCE I BOUGHT THE CAR IT STUTTERS EVERYTIME I HIT THE GAS PEDAL. SO EACH TIME WHEN TAKING HAVE IT HAS A SHAKING SENSATION. EACH TIME I HAVE TAKEN IT TO THE DEALER THEY SAY THE SAME THING THAT THE CAR WAS MADE TO DO THAT BECAUSE ITS AN AUTOMATIC DUAL TRANSMISSION. *TR
HORN GOES IN AND OUT, AND APPEARS TO BE AFFECTED BY SPEED HUMPS.CAUSING A SECURITY RISK. BACKUP CAMERA FADES FROM CLEAR VIEW, TO NO VIEW, TO AN UPSIDE DOWN VIEW DAILY.
I'VE NOT HAD A FUEL GAUGE SINCE MY 4TH WARRANTY REPAIR (TURBO REPLACEMENT TURNED CATASTROPHIC AND INCURRED WARRANTED ENGINE REPLACEMENT AS THEY BLEW IT IN SHOP AND HAD IT FOR ALMOST THREE MONTHS) AND I AM NOT HAPPY AT ALL. AND I AM NOW GONNA HAVE TO GO BACK AND GET IT FIXED AS THIS IS DANGEROUS FOR ME. I KEEP A GALLON OF FUEL I'N MY CAR, SO I'M BASICALLY HUFFING FUMES ALL THE DANG TIME IM IN MY CAR.. I MUST KEEP A GALLON OF FUEL IN THE CAR DUE TO THE SUDDEN STALLS AND THE SUBSEQUENT CRANK, WONT START ISSUES. UP UNTIL AFTER MY CAR WAS "REPAIRED".. I DIDN'T HAVE ISSUE UNTIL ID DONE RUN OUT OF FUEL AND OR RUN OUT OF OUTA FUEL AND STALLED IN MOST PRECARIOUS PLACES WHILST IN MOTION AND DRIVING DOWN THE ROAD. I'D RUN OUT OF FUEL AND MY CAR WOULD SPUTTER AND DIE. I'VE WALKED UP TO 12 MILES TO GET TO A GAS STATION LUCKILY. I AM NOT COOL WITH THIS [XXX] CAUSE I BOUGHT IT WITH LIL TO NO MILEAGE AND NEW OFF THE LOT.... [XXX] HAS A RING TO IT IF ANYONE COULD HELP... TO AN ERRATIC AT BEST CASE I'VE BEEN STRANDED WITH NO PHONE, NO FOOD NOR WATER AT LEAST THREE TIMES. AND THEY THINK I'M GONNA BRING IT IN FOR SERVICE AND ALLOW THEM TO SCREW ME OVER AGAIN? DON'T THINK I HAVE A LOT OF TRUST FOR FORD NO MO.... I HOPE THEY STOP PLAYING AROUND WITH PEOPLE'S LIVES AS SEEMINGLY EXPENDABLES AND WASTING OUR VALUABLE TIME AND MONEY. I'VE LOST A JOB FROM IT AND THAT'S NO JOKE. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6). *TR
1. THE CAR HAS A REAL BAD POPPING IN THE FRONT END LIKE THE FRONT ENDS ABOUT TO JUST FALL OUT. ON ANY ROAD & BOTH STRAIGHT OR TURNING 2. TAKING OFF FROM A DEAD STOP FRONT END & THE TRANSMISSION TAKES A MINUTE FOR THEM BOTH TO CATCH & THE CAR GO ON ANY ROAD & BOTH STRAIGHT OR TURNING 3. THE CV AXEL POP WHEN TURNING
POWER STEERING HAS GOTTEN STIFFER IN THE LAST FEW DAYS. I BELIEVED IT MAY JUST BE FLUID BUT I CAME TO FIND OUT THE STEERING IS ELECTRIC ONCE THE CAR WOULD ABSOLUTELY NOT MOVE AFTER BEING PARKED. I AM GLAD IT DID NOT GO OUT WHILE DRIVING BECAUSE THE SYSTEM HAD BEGUN TO FAIL AS I WAS MAKING A 15 MINUTE COMMUTE. DEFINITELY WILL NEVER BUY A FORD AGAIN. THIS IS THE SECOND EXPENSIVE FIX I HAVE HAD TO ENDURE AND HAVE ONLY HAD THIS VEHICLE A LITTLE OVER 2 YEARS.
TL* THE CONTACT OWNS A 2014 FORD FOCUS. THE CONTACT STATED THAT AT VEHICLE START-UP THE POWER STEERING ASSIST FAULT MESSAGE WAS DISPLAYED IN THE MESSAGE CONSOLE. THE CONTACT STATED THAT THE STEERING BECAME DIFFICULT TO OPERATE. THE CONTACT RECURRED SEVERAL TIMES. THE VEHICLE WAS TURNED OFF AND BACK ON AND OPERATED AS DESIGNED. THE VEHICLE WAS NOT TAKEN TO THE DEALER OR AN INDEPENDENT MECHANIC FOR A DIAGNOSTIC. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE VEHICLE WAS NOT REPAIRED. THE APPROXIMATE FAILURE MILEAGE WAS 80,000.
TL* THE CONTACT OWNS A 2014 FORD FOCUS. THE CONTACT STATED THAT WHILE DRIVING AT UNDISCLOSED SPEEDS, THE VEHICLE SHUDDERED AND STALLED WITH THE CHECK ENGINE WARNING LIGHT ILLUMINATED. THE VEHICLE WAS TOWED TO CAPITAL FORD OF HILLSBOROUGH DEALER LOCATED AT 350 CHURTON ST, HILLSBOROUGH, NC 27278, WHERE IT WAS DIAGNOSED THAT THE PURGE VALVE IN THE FUEL TANK NEEDED TO BE REPLACED. THE REPAIR WAS STILL PENDING. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE AND REFERRED THE CONTACT TO NHTSA. THE FAILURE MILEAGE WAS APPROXIMATELY 73,000. THE VIN WAS NOT AVAILABLE.
ON MONDAY MARCH 9TH AROUND 5PM MY CAR HAD STALLED WHILE TAKING A LEFT HAND TURN. IT TOOK ABOUT AN HOUR TO RE-START WITH KEY FOB. ON MARCH 9TH AT 11:30 PM TURNED OFF VEHICLE TO GO INTO A STORE AND WOULD NOT START FOR OVER 2 HOURS. I FOUND OUT THERE WAS A RECALL TO THIS VEHICLE TODAY ON 3/12/2020 I HAD PURCHASED THIS VEHICLE ON 01/06/2020 WITH OUT ANY KNOWLEDGE OF A RECALL. I WANT OUT OF THE VEHICLE AS IT IS UNSAFE.
VEHICLE WAS TAKEN TO DEALER ON A RECALL FOR JERKING ,SHUDDERING 6 MONTHS AGO.I HAD NECK SURGERY 5 MONTHS AGO & VEHICLE AGAIN STARTED JERKING CAUSING ME PAIN TO THE EXTENT THAT I WILL TERMINATE INSURANCE & PARK VEHICLE UNTIL FORD CAN. PURCHASE OR FIX VEHICLE...
CAR JERKS AND STUTTERS COMING OUT OF A STOP AS SOON AS ACCELERATOR IS PRESSED ON DOES IT A FEW TIMES EVEN WHEN THE CAR IS COLD OR WARM
WE PURCHASED THE VEHICLE IN 2016. WE IMMEDIATELY NOTICED THE PROBLEM WITH THE TRANSMISSION DURING ACCELERATION. WHEN YOU ACCELERATE THE CAR STUTTERS AND LAGS AND FEELS LIKE A STALL ON EVERY ACCELERATION. WE TOOK IT IN AND WAS TOLD THAT IS WAS THE ECONOMIC PART OF THE VEHICLE AND IT WAS SUPPOSE TO DO THAT. IT HAS NEVER BEEN BETTER NOR DID THEY EVER FIX IT UPON SERVICING. NOW WE LEARNED IT'S AN ISSUE WITH ALL FORD FOCUS FOR THESE YEARS.
AT AROUND 20K THE CAR STARTED JUMPING AND SHUDDERING FROM A STOP AND WOULD ALSO ACCELERATE AND THE RPM'S WOULD INCREASE ON ITS OWN WHILE ON THE HIGHWAY, VERY SCARY. I TOOK THE CAR BACK TO THE DEALERSHIP AND THEY SAID THEY WOULD REPROGRAM THE COMPUTER.I TOOK IT BACK AT AROUND 40K AND THEY INSTALLED THE NEW TRANSMISSION, SO THEY SAY. I TOOK IT BACK AT JUST OVER 60K (AROUND 60,500) AND THEY SAID IT WAS A BAD TRANSMISSION AND IT WAS OUT OF WARRANTY AND WOULD COST AROUND $1,600 TO $1,800. THEY GAVE ME THE RUNAROUND AND I LEFT NEVER WANTING TO DO BUSINESS WITH THEM AGAIN. THE PROBLEM HAS INCREASED IN FREQUENCY TO THE POINT OF INSECURITY. MY ODOMETER IS AT ABOUT 118000. I DIDN'T HAVE THE MONEY TO FIX IT THEN AND I DON'T HAVE THE MONEY TO FIX IT NOW. WHAT ELSE CAN I DO? I'M AT WITS END.
THE RADIO/ SPEAKERS WILL LET OUT POPPING, CRACKLING, AND STATIC AT VERY LOUD VOLUME AT RANDOM TIMES THAT IS EXTREMELY FRIGHTENING AND CAN CAUSE THE DRIVER TO BECOME FRIGHTENED, SWERVE, OR LOSE CONTROL OF THE VEHICLE. THE ISSUE IS ONGOING AND HAPPENS SEVERAL TIMES WITHIN A SHORT TRIP. EVEN WITH THE RADIO COMPLETELY TURNED OFF THE SYSTEM WILL STILL MAKE THE SOUND. IT WILL DO THIS AT ANY SPEED, IN ANY GEAR. THIS IS A WIDESPREAD ISSUE, AS I HAVE SEEN MANY OTHERS ONLINE IN MY SEARCHES FOR A FIX COMPLAINING OF THIS ISSUE.
THE CAR WAS DIFFICULT TO DRIVE FROM DAY ONE, HARD TO STEER AND KEEP ON THE ROAD, ALONG WITH THE TRANSMISSION PROBLEM, HAD IT CHECKED SEVERAL TIMES AND TOLD THERE WASN'T A PROBLEM WITH THE STEERING, THEN IT IT STARTED MAKING A GRINDING SOUND WHEN THE WHEEL WAS TURNED, KEPT GETTING WORSE UNTIL THE CAR WAS NOT DRIVE ABLE, AND IT WAS STORED. THE TRANSMISSION WAS RECALLED, BUT TOLD THE STEERING IS NOT. FORD SAYS IT NEEDS A NEW RACK AND PINON BUT IS NOW OUT OF WARRANTY, AS OUR COMPLAINT WE TURNED IN WHEN IT WAS UNDER WARRANTY HAD BEEN WIPED OUT, DUE TO A NEW COMPUTER SYSTEM. IT ONLY HAS 32,000 MILES ON IT, AND NOW THEY WANT $2200 TO REPLACE THE RACK AND PINON.
CAR SHUDDERS WHEN STARTING FROM A STEP POSITION TO AN ACCELERATED SPEED. EXAMPLE: SITTING AT A STOP LIGHT AND WHEN THE LIGHT TURNS TO GREEN AND GAS PEDAL APPLIED THE CAR SHUDDERS OR DOES NOT MOVE. WHEN IT DOESN'T MOVE FORWARD WHEN APPLYING THE GAS PEDAL IT FEELS AS THOUGH THE WHEELS ARE JUST SPINNING. AT OTHER TIMES THE CAR WILL AUTOMATICALLY JERK FORWARD WHEN NOT INTENDED. AT OTHER TIMES THE CAR DOESN'T MOVE FORWARD WHEN YOU APPLY GAS THE PEDAL. I HAVE HAD THE TRANSMISSION REPLACED 4 TIMES. I HAVE HAD SEVERAL SOFTWARE UPDATES. I HAVE HAD SEALS REPLACED. MILAGE AS TO DATE IS 31400
TRANSMISION R-CALL, DEALER KEEPS TELLING ME THAT THE TRANSMISION SUPPSED TO ACT SKIPPING AND BOUNCING BECAUSE IT HAS A DUAL CLUTCH WHEN GOING UP A HILL OR STARTING TO MOVE FROM STANDING STILL.
TL* THE CONTACT OWNS A 2014 FORD FOCUS. THE CONTACT STATED THAT WHILE DRIVING AT VARIOUS SPEEDS, THE VEHICLE HESITATED WHILE ACCELERATING, WITHOUT WARNING. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 18V735000 (POWER TRAIN). THE VEHICLE WAS TAKEN TO CLASSIC FORD LINCOLN LOCATED AT (8540 TYLER BLVD, MENTOR, OH 44060) HOWEVER, THE DEALER DECLINE TO PERFORM THE RECALL REPAIR DUE TO THE VEHICLE HAVING A SALVAGE TITLE. THE CONTACT WAS INFORMED THAT THE MANUFACTURER HAD TO AUTHORIZE THE REPAIR FOR THE DEALER TO PERFORM THE RECALL REPAIR. THE MANUFACTURER WAS CONTACTED AND INFORMED OF THE FAILURE HOWEVER, A DECISION WAS NOT REACHED AS TO HOW TO PROCEED. THE FAILURE MILEAGE WAS 10,000.
TL* THE CONTACT OWNS A 2014 FORD FOCUS. THE CONTACT STATED THAT WHILE STOPPED AND ATTEMPTING TO ENTER THE VEHICLE, THE KEYFOB FAILED TO UNLOCK THE DOORS. THE CONTACT HAD TO MANUALLY UNLOCK THE DOORS USING THE KEYS. THE CONTACT ALSO WAS UNABLE TO START THE VEHICLE. THE VEHICLE WAS JUMP STARTED BUT WAS NOT DRIVABLE. THE VEHICLE WAS TOWED MULTIPLE TIMES TO CHENANGO SALES INC LOCATED AT 976 NY-12, GREENE, NY 13778, WHERE IT WAS DIAGNOSED WITH NEEDING BODY CONTROL MODULE TO BE REPLACED. THE VEHICLE WAS REPAIRED HOWEVER, TWO WEEKS LATER THE FAILURE RECURRED. THE VEHICLE WAS TAKEN BACK TO THE DEALER AND REPAIRED HOWEVER, THE FAILURE PERSISTED. THE MANUFACTURER HAD NOT BEEN INFORMED OF FAILURE. THE FAILURE MILEAGE WAS 78,713.
THE TRANSMISSION LIGHT KEEPS SAYING THE TRANSMISSION IS HOT AND THE CAR STOPS AND YOU HAVE NO GAS POWER AT ALL. VERY DANGEROUS. MY DAUGHTER WAS IN 4 LANES OF TRAFFIC WHEN THE 2014 FORD FOCUS LOST ALL POWER. FORD KEEPS SAYING THEY CANNOT FIND ANYTHING WRONG. THIS CAR IS DANGEROUS AND NEEDS RECALLED IMMEDIATELY! THIS HAS HAPPENED TWICE AND TWO FORD DEALERS SAID THEY CANNOT FIND THE CAUSE. RIDICULOUS
I AM SUFFERING WITH THE KNOWN SHUDDIRING OF THE DPS6 TRANSMISSION. I AM NOW ON MY 3RD CLUTCH AND IT ISN'T A PERMANENT FIX. FORD CUSTOMER SERVICE REFUSED TO HELP OR ESCALATE TO SOMEONE WHO COULD HELP DEFRAY THE $2000 I JUST HAD TO PAY FOR A REPAIR WHICH WON'T PERMANENTLY FIX IT.
CAR EMITS LOUD (HURTING MY EARS) STATIC AND CRACKLING SOUNDS AT THE SPEAKERS HIGHEST VOLUME. THIS HAPPENS WHEN DRIVING AND EVEN WHEN THE KEY IS NOT IN THE IGNITION CAUSING BATTERY DRAINAGE. THE SOUND IS TERRIFYING AND WHEN IT RANDOMLY HAPPENS DRIVING IS STARTLING ENOUGH TO CREATE A JERK REACTION/JUMP THAT COULD EASILY CAUSE A DISTRACTION OR AN ACCIDENT AS A DIRECT RESULT. IT IS NOT JUST STATIC - IT IS SO FRIGHTENING AN LOUD ON MY EARS THAT MY EARS RING FOR A LONG TIME AFTER DRIVING AND I FEEL LIKE THE CAR IS PRETTY MUCH UNDRIVABLE WITHOUT EARPLUGS. NEARBY DRIVERS CAN EVEN HEAR IT WITH MY WINDOWS ALL UP. IT HAS BEEN MAKING POPPING SOUNDS FOR YEARS THAT ARE ALSO TERRIFYING, BUT NOW IT;S SO MUCH WORSE AND HAPPENS EVERYTIME I USE THE CAR. F I WERE TO PULL THE FUSE AND JUST NOT HAVE A RADIO, FORD TELLS ME IT WILL PREVENT ME FROM USING TEMPERATURE CONTROLS AND DOOR LOCKS. FORD SAYS WITHOUT LOOKING AT IT THAT IT WILL COST ME 1100 FOR EACH PART DISFUNCTIONING WHICH IS EITHER THE APIM OR THE AUDIO CONTROL MODULE OR BOTH BUT OF COURSE THEY WILL HAVE TO CHARGE ME TO FIGURE OUT WHICH PARTS NEED REPLACING. ANY SEARCH SHOWS THAT THIS IS HAPPENING CONSTANTLY TO ALL POOR FORD OWNERS. THIS HAPPENS DRIVING, PARKED, CAR ON/ NO KEY IN IGNITION
RECENLTLY WITHOUT PRIOR NOTICE OF SYMPTOMS, MY FORD 2014 FORD FOCUS DISPLAYED STEERING ASSIST FAULT WHEN ATTEMPTING TO START THE CAR AND LEAVE THE OFFICE. THE CAR LOST ALL POWER STEERING. I SHUT OFF THE ENGINE, AND RESTARTED THE CAR. THE POWER STEERING WAS RESTORED AND I WAS ABLE TO MAKE IT HOME WITHOUT FURTHER ISSUE. THE CAR PERFOMED FINE FOR THE NEXT WEEK. THE FOLLOWING WEEK, THE CAR DISPLAYED THE SAME FAULT, BUT THIS TIME THE RESTART TRICK DID NOT WORK. I TRIED MANY OF THE SUPPOSED FIXES DISCUSSED ON THE INTERNET, BUT NONE OF THEM WORKED. I HAD TO HAVE THE CAR TOWED TO THE SHOP AS I WAS UNABLE TO DRIVE THE CAR. FURTHER INVESTIGATING ON THE INTERNET REVEALED NUMEROUS OTHER COMPLAINTS OF THIS SAME NATURE. I REACHED OUT TO FORD CUSTOMER SERVICE, AND WAS HUNG UP ON EACH TIME. THEY PEOPLE AT THE CALL CENTER ARE LIKE ROBOTS REPEATING THE SAME LINE OVER AND OVER REGARDLESS OF MY QUESTION. THEN THEY HUNG UP ON ME. I WAS MADE AWARE OF A SERVICE BULLETIN THAT WAS FOR PROBLEMS WITH THE STEERING ASSEMBLY, BUT APPARENTLY IT ONLY APPLIES TO A SMALL NUMBER OF VEHICLES. FORD CUSTOMER SERVICE IS A JOKE, AND THEY REFUSE TO TAKE RESPONSIBILITY FOR SELLING A FAULTY PRODUCT. I WILL NEVER BUY ANOTHER FORD VEHICLE. I HAVE BEEN QUOTED A REPAIR PRICE OF $2500 TO REPLACE THE RACK AND PINION SYSTEM, AS THE COMPONENT PARTS ARE UNAVAILABLE FOR PURCHASE.
TL* THE CONTACT OWNS A 2014 FORD FOCUS. THE CONTACT STATED THAT THE DURING COLD WEATHER THE HORN WAS INOPERABLE. THE VEHICLE WAS TAKEN TO CHAMPAIGN FORD CITY (701 W MARKETVIEW DR, CHAMPAIGN, IL 61822) HOWEVER, THE VEHICLE WAS NOT DIAGNOSED NOR REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 11,638.
AFTER REFUELING THE VEHICLE, THE FIRST TIME I GO TO START THE ENGINE IT GETS TO APPROX: 1000 RPM AND THEN RPM PROCEED TO DECREASE UNTIL THE CAR HAS STALLED. WHEN ATTEMPTING TO START THE CAR THE SECOND TIME, THE RPM DROP BUT THE CAR CATCHES IT AND IT DOES NOT STALL. ONLY AFTER REFUELING DOES THIS ISSUE OCCUR.
TL* THE CONTACT OWNS A 2014 FORD FOCUS. THE CONTACT STATED A WEEK AFTER PURCHASING THE VEHICLE THE CHECK ENGINE LIGHT ILLUMINATED. THE CONTACT ALSO STATED WHILE DRIVING AT APPROXIMATELY 55 MPH HE STARTED SMELLING GASOLINE IN THE CABIN OF THE VEHICLE AND PULLED OVER TO ADDRESS THE FAILURE. THE CONTACT STATED HE PLACED A RUBBER HOSE OVER THE GAS LINE. THE CONTACT ALSO MENTIONED THAT THE VEHICLE HAD FAULTY WIRING AND THE BATTERY WARNING LIGHT WAS ILLUMINATED. THE VEHICLE WAS TAKEN JOHN MEGEL CHEVROLET,LLC (1392 GA-400, DAWSONVILLE, GA 30534) BUT NO REPAIRS WERE MADE. THE MANUFACTURER WAS MADE AWARE OF THIS FAILURE BUT OFFERED NO ASSISTANCE. THE CONTACT WAS REFERENCING THIS FAILURE TO NHTSA CAMPAIGN NUMBER: 19V515000 (FUEL SYSTEM, GASOLINE) HOWEVER THE VEHICLE WAS NOT INCLUDED IN THE RECALL. THE APPROXIMATE FAILURE MILEAGE WAS 90,000
TL* THE CONTACT OWNS A 2014 FORD FOCUS. THE CONTACT STATED THAT WHILE DRIVING AT VARIOUS SPEEDS, THE STOP SAFELY NOW WARNING LIGHT ILLUMINATED AND THE VEHICLE STALLED. THE CONTACT WAS ABLE TO RESTART THE VEHICLE. THE CONTACT ASSOCIATED THE FAILURE WITH NHTSA CAMPAIGN NUMBER: 13V523000 (POWER TRAIN) WITH THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 60,000. *DT CONSUMER STATES THAT FAILURE WAS THE SAME AS SAFETY RECALL 13S09 FOR REPROGRAMMING. CONSUMER SAYS THAT THE FLASHER WARNING LIGHTS WOULD NOT TURN OFF TO BE RESTARTED AND THE VEHICLE WAS LEFT STALLED IN MOVING TRAFFIC. VEHICLE WAS TAKEN TO GALPIN FORD (VAN NUYS, CA) WHERE THE SOFTWARE WAS REPROGRAMMED. MANUFACTURER WAS NOTIFIED OF FAILURE, BUT REFUSED TO ASSIST. *DL
HELLO, THIS INFORMATION IS TO BE ADDED TO MY PREVIOUS COMPLAINTS. I COULD NOT FIND A WAY TO ADD TO EXISTING COMPLAINTS ON THE WEB SITE SO I DID ANOTHER COMPLAINT. REFERENCE: TRACKING # 11308693 #11308409 AND REQUEST #266675 FOCUS COMPLAINT. THE ATTACHED PICTURES ARE OF THE LEAKING WASHER FLUID PUMP THAT I REPLACED. FORD MOTOR COMPANY KNEW THEY HAD AN ISSUE WITH THESE PUMPS. THE ORIGINAL FACTORY PUMP WAS MANUFACTURED IN CHINA AND THE NEW FORD MOTORCRAFT WASHER PUMP THAT I INSTALLED IS NOW MANUFACTURED IN POLAND. THIS REPAIR COST ME $724.00 AND I DID MOST OF THE WORK MYSELF. ALL THE DEALER DID WAS INSTALL AND PROGRAM A NEW BCM MODULE.
CLUTCHES ON CAR HAVE BEEN REPLACED A FEW TIMES DUE TO THE RECALL ON CLUTCHED, TRANSMISSION COMPUTER GOT CHANGED ABOUT 2-3 MONTHS AGO DUE TO DEFECT. A WEEK AGO WHILE DRIVING THE CAR AT FREQUENT STOP AND GO TRAFFIC (ABOUT 1HR0 THE CAR SEND A TRANSMISSION OVERHEATING WARNING TURN OFF CAR FOR 5 MINUTES. I STOPPED FOR 215 MINUTES AND DROVE AGAIN FOR 10 MINUTES AND CAR GIVE ME THE SAME MESSAGE AGAIN. FORD SAID THERE IS NOTHING WRONG WITH THE CAR. THAT THE PROBLEM IS MY DRIVING HABITS THAT MAKE CLUTCHED TO OVERHEAT? NEVER HAD SIMILAR PROBLEM WITH MY OTHER CARS. THIS HAPPENED TO ME AT THE BORDER WIT MEXICO TYING TO CROSS. I HAD CARD INFRONT, IN THE BACK AN LEFT SIDE OF MY CAR.
THE EXCESSIVE VACCUUM MAY RESULT IN AN ENGINE STALL WHILE DRIVING, WITHOUT WARNING AND WITHOUT THE ABILITY TO RESTART THE VEHICLE, INCREASING THE RISK OF A CRASH. VERY DANGEROUS. CONSTANTLY BATTLING WITH THIS CAR DAILY.
TL* THE CONTACT OWNS A 2014 FORD FOCUS. THE CONTACT STATED THAT WITH THE FUEL LEVEL BELOW TANK, THE VEHICLE STALLED WITHOUT WARNING. THE CONTACT WAS ABLE TO RESTART THE VEHICLE AND THE VEHICLE OPERATED AS INTENDED. THE VEHICLE WAS TAKEN TO (TALLAHASSEE FORD LINCOLN 243 N MAGNOLIA DR, TALLAHASSEE, FL 32301 (850) 877-1171) WHERE IT WAS DIAGNOSED THAT THE FUEL PUMP WAS DEFECTIVE AND NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE FAILURE STILL PERSISTED. THE CONTACT MENTIONED NHTSA CAMPAIGN NUMBER: 18V735000 (FUEL SYSTEM, GASOLINE) AS A POSSIBLE SOLUTION TO THE FAILURE. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS APPROXIMATELY 58,885.
SOMETIMES WHEN I'M BACKING UP, THE POWER STEERING QUITS AND I CAN'T TURN THE WHEEL, WHICH CAN RESULT IN A CRASH. I HAVE TO TURN THE CAR OFF AND BACK ON AGAIN, ONE OR MORE TIMES BEFORE IT WILL WORK. SO, WHILE I HAVE NO POWER STEERING, I'M IN THE MIDDLE OF ROAD, BLOCKING TRAFFIC, AND HOPING I DON'T GET HIT FROM ANOTHER VEHICLE. THIS IS A SERIOUS ISSUE.!
AS THERE ARE MANY LAWSUITS AGAINST FORD RIGHT NOW FOR THE DPS6 TRANSMISSIONS, I FIND IT QUITE ABSURD THAT THERE HAS BEEN NO RECALL MADE IN THIS MATTER. I HAVE A 2014 FORD FOCUS THAT HAS ALMOST KILLED MY CHILDREN AND MYSELF COUNTLESS TIMES. OFTEN TIMES THE VEHICLE WILL HESITATE WHEN I TRY TO PULL OUT SOMEWHERE AND OFTEN TIMES WILL SURGE FORWARD. WHEN TRYING TO PULL HILLS IT IS A NIGHTMARE, IF YOU DO NOT TAKE IT AT A HIGHER RATE OF SPEED IT WILL BOG DOWN AND THEN TAKE OFF OUT OF NOWHERE. WHEN I TOOK IT IN BEFORE 100K MILES I WAS TOLD THEY COULDN'T REPLACE THE CLUTCH IN THE TRANSMISSION BECAUSE I WAS OUT OF MY MILEAGE COVERAGE AND THEN NOT LONG AFTER I REACHED 100K MILES THEY EXTEND THE WARRANTY TO 100K. THIS PARTICULAR CAR HAS NOW HAD THREE CLUTCHES PUT IN AND IT DRIVES LIKE A NIGHTMARE. NO WONDER WHY THE 1ST OWNER GAVE UP ON IT AFTER 33K MILES AND 2 CLUTCHES LATER! WHAT NEEDS TO HAPPEN IS SOMEONE OTHER THAN PEOPLE THAT ARE FOR THE DEALER NEED TO DRIVE IT. I WILL GIVE YOU FULL CONSENT AND URGE YOU TO DRIVE MINE AND TELL ME IF YOU WOULD TRULY WANT YOUR LOVED ONES DRIVING OR RIDING IN SUCH AN UNSAFE VEHICLE! THIS VEHICLE STARTED HAVING PROBLEMS AT 14K MILES! YOU CAN LOOK AT CARFAX TO SEE TWO OF THE CLUTCHES THAT WERE REPLACED AND THE OTHER CLUTCH WAS DONE AT KEN WILSON FORD IN CANTON, NC AND I HAVE ALL OF MY RECORDS AT HOME AS TO HOW MANY TIMES I HAVE TAKEN IT IN FOR THIS ISSUE. I STOPPED AFTER THE LAST TIME WHEN THEY TOLD ME IT WAS OUT OF WARRANTY COVERAGE BECAUSE I CAN NOT AFFORD TO PAY TO HAVE THAT DONE. IF YOU HAVE ANY QUESTIONS PLEASE CALL ME AT [XXX] OR EMAIL AT [XXX] THANK YOU FOR YOUR TIME! INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6). *TR
CAR SHUDDERS AND SHAKES AT HIGH SPEED. IT DOES NOT GO INTO GEAR AND RPMS ARE OVER 6500. I MUST STEP ON BRAKE TO GET CAR TO SHIFT GEARS. CAR COMPLETELY LOST POWER ON FREEWAY TWICE AT 55 MPH. CAR WAS TOWED TO DEALER AND TRANSMISSION CONTROL MODULE WAS REPLACED. TRANSMISSION HAS BEEN REPLACED FIVE TIMES. CAR MAKES CRANKING NOISES IN REVERSE. CAR ROLLS BACKWARDS WHEN TAKING OFF BRAKE ON HILL AND WOULD HIT SOMEONE IF THEY WERE BEHIND ME. CAR MAKES CRANKING NOISES ON STREETS AND WHEN ENGINE IS OFF AND KEY IS TAKEN OUT OF CAR.
HERE IS ANOTHER PICTURE. THIS IS THE ELECTRICAL CONNECTION TO THE WASHER FLUID PUMP. FLUID LEAKS OUT OF THE ELECTRICAL CONNECTIONS TO THE PUMP AND GETS PUSHED THROUGH THE WIRING LOOM AND THE FLUID LEAKS ONTO THE BODY CONTROL MODULE CAUSING CORROSION AND FAILURE OF THE BCM.
WELL WHEN DRIVING MY CAR FOR A WHILE MORE THEN A HOUR OR SO I WOULD RANDOMLY STOP I. THE MIDDLE OF THE FREEWAY PRETTY MUCH IF YOUR PUSHING THE GAS IT'S LIKE PUSHING THE BRAKE THE FUEL WOULDN'T GO TO THE CAR TO MQKE IT MOVE I HAVE TO IMMEDIATELY TURN MY CAR OFF I WAS SCARED IT WOULD BREAK THE ENGINE OR SO THING IT WAS UNSAFE CAUSE IT WAS ON THE FREEWAY SO I COULD OF GOTTEN HIT FROM THE BACK I'VE TAKEN IT TO THE FORD DEALERSHIP CAUSE THEY SAID IT WAS THE RECALL ON MY CAR BUT I'VE TAKEN IT 3 TIMES NOW AND THEY TELL ME THEY CAN'T FIND THE PROBLEM IT'S GETTING FRUSTRATING CAUSE THEY ACT LIKE THEY DON'T CARE ALL THEY WORRY ABOUT IS GETTING THERE LOANER CAR BACK THEY DON'T CARE ABOUT THE SAFETY OF THERE CUSTOMERS
THIS IS IN REGARDS TO MY 2014 FORD FOCUS. WHEN PARKING THE VEHICLE THE ENGINE WILL NOT SHUT OFF, EVEN WITH THE KEY OUT OF THE IGNITION! FAULTY WASHER FLUID PUMP LEAKS INTO ELECTRICAL CONNECTOR FOR WASHER PUMP AND WASHER FLUID GETS PUSHED INTO WIRING LOOM PAST THE FIREWALL AND DOWN INTO THE BCM( BODY CONTROL MODULE) CONNECTOR PART C2280D. THE WASHER FLUID THEN RUNS FROM THE CONNECTOR ONTO THE MALE PINS OF THE BCM CORRODING THE PINS AND SHORTING OUT THE BCM. THIS CAUSES THE VEHICLE TO EXHIBIT MANY FAULTS, THE WORST ARE THE VEHICLE NOT STARTING OR AS IN MY CASE, THE VEHICLE WOULD NOT SHUT OFF AND CONTINUES TO RUN EVEN WITH THE KEY OUT OF THE IGNITION. FORD RECALLED 433,000 VEHICLES FOR ENGINES THAT DON'T SHUT OFF BUT MY VEHICLE WAS NOT CAPTURED IN THE "BUILD DATE" FOR THE RECALL. I BELIEVE I MISSED THE RECALL BY WEEKS OR A MONTH AT MOST?
TL* THE CONTACT OWNS A 2014 FORD FOCUS. THE CONTACT STATED THAT WHILE DRIVING AT 5 MPH, MAKING A RIGHT TURN TO GO UP A HILL, THE VEHICLE SHUDDERED AND LOSS MOTIVE POWER WITHOUT WARNING. THE VEHICLE ROLLED BACKWARDS DOWNHILL AND CRASHED INTO ANOTHER VEHICLE. THE CONTACT STATED THAT THE AIR BAGS FAILED TO DEPLOY. THERE WAS NO INJURIES SUSTAINED. A POLICE REPORT WAS NOT FILED. THE CONTACT WAS ABLE TO RESTART THE VEHICLE AND THE VEHICLE OPERATED AS INTENDED. THE VEHICLE WAS TAKEN TO (NORTH COUNTY FORD LOCATED AT 450 W VISTA WAY, VISTA, CA 92083 760) 945-9900) WHERE IT WAS DETERMINED THAT THE CLUTCH AND CLUTCH LEVER FOR THE TRANSMISSION FAILED AND NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE CONTACT MENTIONED NHTSA CAMPAIGN NUMBER: 13V523000 (POWER TRAIN) AS A POSSIBLE SOLUTION TO THE FAILURE. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS APPROXIMATELY 87,000.
TL* THE CONTACT OWNS A 2014 FORD FOCUS. THE CONTACT STATED THAT WHILE DRIVING AT VARIOUS SPEEDS, THE VEHICLE STALLED WITHOUT WARNING. THE CONTACT WAS THEN INFORMED BY (RIVERTOWN FORD 1680 WHITTLESEY RD, COLUMBUS, GA 31904) THAT THE VEHICLE WAS INCLUDED IN NHTSA CAMPAIGN NUMBER: 18V735000 (FUEL SYSTEM, GASOLINE). IT WAS RECOMMENDED THAT A DIAGNOSTIC TEST BE PERFORMED ON THE PURGE VALVE. THE RESULT WAS THAT THE PURGE VALVE WAS INTACT SO THE SOFTWARE UPDATE WOULD BE PERFORMED. THE SOFTWARE UPDATE WAS PERFORMED HOWEVER, THE FAILURE RECURRED. THE CONTACT STATED THAT THE BATTERY, IDLE SENSOR, THROTTLE BODY CONTROL MODULE AND PURGE VALVE WAS PREVIOUSLY REPLACED. THE MANUFACTURER WAS NOT CONTACTED NOR INFORMED OF THE FAILURE. THE FAILURE MILEAGE WAS UNKNOWN.
THE VEHICLE HAD A RECALL ON THE TRANSIMISSION. I TOOK THE VEHICLE IN FOR THE RECALL. THE VEHICLE RAN GOOD FOR ABOUT TWO MONTHS. THE VEHICLE HAS STARTED TO SLIPE WHEN I HIT THE GAS, LIKE IT NEEED MORE GAS. IF THE GAS PADLE IF HIT ANY HARDER, I GOING TO PUSH IT THROUGHT THE FLOOR.
THE VEHICLE IDLES ROUGH, THE TRANSMISSION SLIPS AND THE RPMS GET HIGH IN FIRST AND SECOND GEARS, IT TAKES FOREVER TO ACCELERATE, THE FUEL GAUGE WILL SAY 100 MILES TILL EMPTY THEN DIE ON YOU, I HAVE BEEN STRANDED 5 TIMES IN LESS THAN A YEAR DUE TO THAT, RECENTLY ON 2/8/20 THE CAR WOULDN'T ACCELERATE IN THE MIDDLE OF A BUSY INTERSECTION AND PROCEEDED TO STALL IN THE MIDDLE OF THE ROAD. I HAD TO LITERALLY PUSH THE CAR OUT OF THE INTERSECTION AND INTO A STORE PARKING LOT DURING 5PM TRAFFIC. I CANNOT BELIEVE THIS CAR RECEIVED A 5 STAR SAFETY RATING, I FEEL A NUMBER OF THINGS ABOUT THIS MODEL CAR AND COMPANY BUT SAFE DEFINITELY IS NOT ONE OF THEM. DOORS THAT HAVE DEFECTIVE LATCHES, OPENING AT ANYTIME, TRANSMISSION PROBLEMS LEADING TO CARS CONSTANTLY ALMOST REAR ENDING YOU, AND A CAR THAT CAN STALL IN THE MIDDLE OF A BUSY INTERSECTION OR FREEWAY, IS NOT BY ANY MEANS A DEFINITION OF THE WORD SAFE. I WILL NEVER BUY ANOTHER FORD AGAIN, AND I WILL CONVINCE ANY ELSE TO NOT BUY FROM A COMPANY THAT VALUES PROFITS OVER CONSUMER SAFETY BY INSTALLING CHEAP, DEFECTIVE PARTS AND COMPONENTS
TL* THE CONTACT OWNS A 2014 FORD FOCUS. THE CONTACT STATED THAT THE GEAR SHIFT SELECTOR WAS PLACED IN REVERSE HOWEVER, THE VEHICLE FAILED TO RESPOND. THE TRANSMISSION WARNING LIGHT WAS ILLUMINATED. THE VEHICLE WAS TAKEN TO NORRIS FORD DEALER, (901 MERRITT BLVD, BALTIMORE, MD 21222, (410) 285-0200) AND WAS DIAGNOSED. THE CONTACT WAS INFORMED THAT THE STEERING RACK NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE CONTACT STATED THAT THE TRANSMISSION WAS REPLACED PREVIOUSLY, HOWEVER THE FAILURE RECURRED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE BUT DID NOT ASSIST AND REFERRED THE CONTACT TO NHTSA. THE FAILURE MILEAGE WAS 96,000.
CLUTCH MALFUNCTION. GEAR SLIPPING. NOT SHIFTING PROPERLY.
THE REAR PASSENGER SIDE DOOR LOCK HAS MALFUNCTIONED. CAUSING DOOR NOT BEING ABLE TO RELOCK OR CLOSE. I HAVE 38292 MILES ON MY CAR THAT I'M STILL PAYING ON. I CANNOT DRIVE MY CAR UNSAFELY WITH MY TWO GRANDCHILDREN (WHO LIVE WITH ME). THE DOOR COULD OPEN AT ANYTIME.
WHILE DRIVING THE VEHICLE, THE STEERING BECAME ALMOST IMPOSSIBLE TO TURN CAUSE ME TO HIT A CURB IN A CITY AND THEN A LIGHT CAME ON THE DASH SAYING POWER STEERING FAILURE. THE STEERING IS VERY HARD AND STICKS THEN RELEASE. UNSAFE TO DRIVE. SCARED TO EVER DRIVE THIS VEHICLE AGAIN.
PROBLEMA DE TRANSMISIN Y CLUTCH DESDE LAS 42000 MILLAS Y LO LLEVE DENTRO DE LOS 90 DAS DE GARANTA CUANDO LO COMPRE PERO EL EL VENDEDOR DICE QUE ES PROBLEMA DE FBRICA EL CARRO SE JALA Y NO ENTRAN BIEN LOS CAMBIOS
THE VEHICLE WILL SHUDDER WHILE DRIVING (CITY AND HIGHWAY), HESITATE SIGNIFICANTLY WHEN ACCELERATING, HAS DIED IN THE ROADWAY, HAS BEEN IN GEAR BUT WOULD NOT ACCELERATE, AND JUMPS IN AND OUT OF GEAR WHILE TRAVELING DOWN THE ROAD. I TOOK IT TO THE DEALER AND THEY ADVISED THAT BOTH CLUTCH ACTUATORS ARE DEFECTIVE. THIS IS NOT IN RELATION TO ANY PRIOR RECALLS. WAS ADVISED THIS IS ALSO A MAJOR ISSUE THAT THE DEALER SERVICE DEPARTMENT SEES. THIS BEGAN HAPPENING SEVERAL MONTHS AGO AND THEY WANT AN OUTRAGEOUS AMOUNT TO FIX IT. MAJOR SAFETY ISSUE BECAUSE PEOPLE DO NOT WANT TO PAY THE HIGH FEE SO THESE CARS ARE STAYING ON THE ROAD.
TL* THE CONTACT OWNS A 2014 FORD FOCUS. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 18V735000 (FUEL SYSTEM, GASOLINE). WHILE, DRIVING AT SLOW SPEEDS UP HILLS THE GEARS SHIFTED ROUGHLY. THE CONTACT STATED THE FUEL TANK FAILED TO TAKE THE RECOMMENDED FUEL. WHILE DRIVING WITH A HALF TANK OF FUEL THE GAUGE DROPPED TO EMPTY. THE FUEL AND ENGINE WARNING INDICATOR LIGHTS WERE ILLUMINATED. THE VEHICLE WAS TAKEN TO KOCH 33 FORD 3810 HECKTOWN RD, EASTON, PA 18045(610) 810-1145 BUT WAS NOT DIAGNOSED NOR REPAIRED. THE MANUFACTURER WAS NOT CONTACTED. THE FAILURE MILEAGE WAS 166,688.
CAR WAS TAKEN TO FORD DEALERSHIP TO HAVE THE RECALLS DONE FOR THE TRANSMISSION, FUEL TANK EVAP AND DOOR LATCH. FORD COMPLETED THE RECALLS FOR THE FUEL SYSTEM AND DOOR LATCH AT THIS POTICULAR TIME THE TRANSMISSION WAS NOT FIXED.(DID NOT PASS FORDS SHUTTER TEST). AT THIS TIME THE CHECK ENGINE LIGHT WAS ON BECAUSE OF THE TRANSMISSION, ACCORDING TO THE FORD DEALERSHIP. I PICKED THE CAR UP AMD DROVE WITH MY SON THE VEHICLE DID NOT DRIVE RIGHT BECAUSE TRANSMISSION ISSUES. I CONTACTED THE DEALERSHIP AGAIN AFTER CONTACTING FORD MOTOR COMPANY ABOUT MY CONCERN WITH THE DRIVABILITY OF THE CAR. I MADE AN APPOINTMENT BUT HAD TO WAIT APPROXIMATELY THREE WEEKS BECAUSE THEY WERE REPLACING THE FLOOR IN THEIR SHOP. THE CHECK ENGINE LIGHT REMAINED ON THE ENTIRE TIME UNTIL THE APPOINTMENT. AFTER DROPPING HE CAR OFF AND FORD DIAGNOSING THE PROBLEM, I RECEIVED A CALL SAYING FORD MOTOR IS NOW COVERING THE TRANSMISSION AND THEY WILL HAVE TO WAIT FOR PARTS TO FINISH IT. AT THIS TIME THEY ALSO INFORMED ME THAT THE CHECK ENGINE LIGHT IS NOW ON BECAUSE OF THE PURGE VALVE. I HAD BARELY DRIVEN THE CAR SINCE THE LAST VISIT WHEN THE RECALLS WERE TAKEN CARE OF?? THEY STATED THAT THE PURGE VALVE WOULD NOT BE COVERED BECAUSE THE RECALL HAD BEEN COMPLETED ON THE FUEL TANK. RELUCTANTLY I TOLD THEM TO REPLACE AT MY COST. THE DEALERSHIP CALLED TO SAY THE VEHICLE WAS COMPLETE. I PICKED IT UP THAT EVENING AND MADE IT 7 MILES AWAY FROM THE DEALER AND THE CHECK ENGINE LIGHT CAME ON ONCE AGAIN. I CALLED THE DEALER IMMEDIATLEY TO LET THEM KNOW AND THEY COULD NOT GET ME IN RIGHT AWAY. MY SON AND I TOOK IT FOR A RIDE THE FOLLOWING DAY AND APPROXIMATY 40 MILES THE CAR LOST POWER AND COULD NOT GO ABOVE 40MPH ON THE INTERSTATE. I CALLED TO MAKE ANOTHER APPOINTMENT WHEN THEY DIAGNOSED THIS TIME BOTH CATYLITIC CONVERTORS ARE BAD AND WILL COST $2100 TO REPAIR. WHAT CAUSED THESE TO GO BAD THIS WAS NOT AN ISSUE UNTIL RECA
CAR STUDDERING HARD TIME GOING FASTER EVEN GETTING ON FREEWAY, CAR STALLED AT LIGHT WITH OTHER CARS BEHIND ALL OF A SUDDEN MULTIPLE TIMES
ENGINE CONTINUES TO RUN AFTER ENGINE IS SHUT OFF AFTER PARKED FOR MINUTES OR HOURS EVEN WITH THE KEY REMOVED FROM THE IGNITION. ONCE VEHICLE DOES SHUT OFF THE BATTERY (BRAND NEW) WILL COMPLETELY DRAIN OVERNIGHT. UNKNOWN...BUT FORD DID HAVE A RECALL FOR THIS ISSUE FOR OVER 433,000 VEHICLES BUT NOT THIS SPECIFIC YEAR MODEL.
SEE FILE UPLOAD
I WAS DRIVING ON A CITY STREET. CAME TO A STOP AT A LIGHT AND SOMEONE ON A BICYCLE CAME BY. WHILE MY FOOT WAS ON THE BRAKE MY RPM'S SHOT WAY HIGH AND MY CAR TRIED TO DRIVE ITSELF FORWARD. LUCKILY THE BIKE RIDER HAD GONE BY. BUT COULD EASILY HAVE BEEN HIT IF MY CAR DID WHAT IT TRIED TO DO. I HAVE BEEN HONKED AT AND HIGH BEAMED WHEN I TRY TO PASS SOMEONE ON A HIGHWAY AND I END UP WITH LITTLE TO NO POWER AND THE PERSON BEHIND ME NEARLY REAR ENDS ME BECAUSE MY CAR WONT GO. WHY DOES IT FEEL LIKE SOMEONE HAS TO TRAGICALLY DIE BEFORE SOMEONE DOES SOMETHING ABOUT THESE FORD FOCUS' ON THE ROAD. THESE CARS ARE NOT SAFE. FORD KNEW THAT, THERE IS PROOF THEY KNEW THAT AND MADE THEM ANYWAY. ITS YOUR JOB AS HIGHWAY SAFETY TO MAKE THEM LIABLE AND GET BETTER STANDARDS BEFORE CARS ARE SENT TO DISTRIBUTION. THERE SHOULD BE MORE PREVENTION THAN THERE IS CORRECTING. DON'T WAIT FOR SOMEONE TO GET HURT BEFORE DECIDING THESE CARS ARE BAD AND UNSAFE. THAT SHOULD BE A BASIC HUMAN REACTION. NOT A CORPORATE ONE. I HAVE SENT TWO VIDEOS I TOOK. ONE OF MY RPMS SPORADICALLY GOING UP AND DOWN AND MY CAR NOT SHIFTING OR HAVING POWER. AND THE OTHER MY RPM'S GOING UP AS I'M COMING TO A STOP. WHICH IS NOT NORMAL. IT SHOULD NOT TRY TO REV ITSELF AS I'M SLOWING DOWN TO AN ALMOST COMPLETE STOP. I GUESS I CANT UPLOAD THE TYPE OF VIDEO I HAVE. BUT I'D BE HAPPY TO SEND THEM ANOTHER WAY IF YOU'D LIKE.
TL* THE CONTACT OWNS A 2014 FORD FOCUS. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 18V735000 (FUEL SYSTEM, GASOLINE). THE CONTACT STATED WHILE HER DAUGHTER WAS DRIVING 30 MPH, THE VEHICLE HESITATED. THE DRIVER WAS ABLE TO PARK ON THE SIDE OF THE ROAD. THE CHECK ENGINE WARNING LIGHT WAS ILLUMINATED. THE CONTACT STATED THE FAILURE WAS INTERMITTENT. THE VEHICLE WAS TAKEN TO LOCAL DEALER HOLMES TUTTLE FORD LINCOLN LOCATED AT 660 W AUTO MALL DR, TUCSON, AZ 85705, (866) 930-6255, WHERE IT WAS DIAGNOSED. THE CONTACT WAS INFORMED THAT THE TRANSMISSION AND CLUTCH FORKS TO BE REPLACED. THE CONTACT STATED THE DEALER REPLACED THE CLUTCH FORKS BUT DECLINED TO COMPLETE RECALL REPAIRS. THE MANUFACTURER WAS INFORMED OF THE FAILURE. THE FAILURE MILEAGE WAS 113,711.
WITHOUT ANT KIND OF WARNING IN WENT INTO THE STORE FOR 10 MIN GOT INTO THE CAR AND THE STEERING WHEEL WAS UPSIDE DOWN I TURNED THE CAR ON AND NO POWER STEERING AND AND POWER ASSIST CODE CAME UP
POWER STEERING FAILURE. CAR LOSES POWER STEERING IN THE MIDDLE OF DRIVING.
I WILL BEGIN WITH MY CONCERN AND THEN PROCEED TO GIVE YOU MY BACK STORY. I WAS ALMOST INVOLVED IN A VERY REAL BROADSIDE COLLISION WITH AN 18-WHEELER AND ANOTHER FORD F-150 ABOUT TWO WEEKS AGO. I WAS MAKING A LEFT TURN WITH ONCOMING TRAFFIC WHEN THE VEHICLE FAILED TO SHIFT INTO SECOND GEAR THROUGH THE TURN. THE BEST WAY I CAN DESCRIBE THIS IS THE FEELING/NOISE WE'VE ALL HAD LEARNING TO DRIVE WITH A MANUAL TRANSMISSION AND YOU MISS THE GEAR. THE VEHICLE WAS STUCK IN NEUTRAL AND THE ENGINE WAS REACHING THE REV LIMITER. I THOUGHT I WAS GOING TO DIE. I'M VERY FORTUNATE IN THE FACT THAT THE ONCOMING VEHICLES WERE ABLE TO COME TO A COMPLETE STOP. I HAD TO PUT MY CAR IN PARK, THEN PUT IT BACK IN GEAR TO GET IT GOING AGAIN.THE CAR JUST REACHED 55,000 MILES AND I'VE HAD TO BRING THE VEHICLE IN FOR WARRANTY WORK ON THE CLUTCH ASSEMBLY FIVE TIMES SINCE PURCHASING THE VEHICLE. I HAVE BEEN TOLD BY THE VARIOUS SERVICE MANAGERS BOTH TO 'DRIVE THE HELL OUTTA THE THING' TO WEAR IN THE CLUTCH PROPERLY. I'VE BEEN CONVERSELY TOLD TO 'DRIVE LIKE A GRANDMA' IN ORDER TO WEAR IN THE CLUTCH PROPERLY. I HAVE SPOKEN TO THE SERVICE MANAGER ABOUT MY SAFETY CONCERN AND HE STATES THERE IS NOTHING THEY CAN DO 'AT THE DEALERSHIP LEVEL' AND ENCOURAGED ME TO REACH OUT TO FORD CONSUMER AFFAIRS. HIS NEXT OFFER WAS TO 'SIT ME DOWN WITH ONE OF THE SALESMAN' IN ORDER TO 'GET ME INTO SOMETHING BETTER'. I'M NOT IN A FINANCIAL POSITION TO 'GET INTO SOMETHING BETTER'. I HAD PLANNED ON KEEPING THIS CAR FOR ANOTHER 2-3 YEARS AT LEAST. THIS WOULD GET ME THROUGH SCHOOL AND AS MY INCOME POTENTIAL INCREASED, I PLANNED TO TRADE MY FOCUS TOWARDS A LARGER VEHICLE. I WANT TO REITERATE THAT I DO NOT FEEL SAFE DRIVING MY CAR, ESPECIALLY WITH A BABY IN IT. THE CAR CONTINUES TO JUMP OUT OF GEAR, LEAVING THE VEHICLE POWERLESS AT RANDOM TIMES, DESPITE RECENT CLUTCH REPLACEMENTS, ESPECIALLY IN THE COLD WEATHER.
WE TEST DROVE FORD FOCUS 2014 SE WITH 50K MILES AT THE DODGE DEALER IN CLERMONT GOTTA. THE TRANSMISSION SHUTTERED WHEN GOING UPHILL AND TURNING LEFT WITH 4 PASSENGERS. WHEN POINTED OUT TO THE DEALER, THEY SAID IT WAS FINE. JUST HEAVY LOAD GOING UP HILL AND TURNING. WE DROVE THE CAR 2000 MILES AND THE TRANSMISSION GOT WORSE. FORD DEALER SAID THEY'D REPAIRED THE TRANSMISSION CLUTCHES ON MANY OF THESE FOCUS AUTOMATIC TIPTRONIC TRANSMISSIONS AND SOME WERE RECALLED SOME WEREN'T. OF COURSE "OURS" WASN'T A RECALL AND COST $2000 AFTER OWNING THE CASE LESS THEN 30 DAYS. THE DEALER SAYS IT WAS SOLD AS IS. I WON'T RECOMMEND THAT DODGE DEALER IN CLERMONT, FLORIDA! AFTER THE FORD DEALER REPAIRED THE TRANSMISSION AND DRIVING 2000 MILES MORE, THE TRANSMISSION IS SHUTTERING AND HESITATING AGAIN. FORD SHOULD ISSUE A RECALL ON THIS TRANSMISSION AS THERE ARE MANY PEOPLE HAVING THIS PROBLEM WITH LOW MILEAGE.
WE HAD A LITTLE OVER A QUARTER TANK OF FUEL. WE GOING SHOPPING SO WE TOPPED OFF THE FUEL TANK THIS MORNING. AFTER WE DROVE APPROXIMATELY 80 MILES, IT STARTED SNOWING HEAVILY. I NOTICED SOMETHING WITH THE CAR. I HAD NO ACCELERATION LIKE THE ENGINE DIED. REGAINED POWER FOR A FEW MINUTES UNTIL THE ENGINE DIED. I WAS LUCKY ENOUGH TO PARK ON THE SIDE OF THE ROAD. TRIED RESTARTING THE ENGINE SEVERAL TIMES. AFTER A HALF HOUR, I TRIED AGAIN ONLY FOR THE ENGINE TO SPUTTER TO AND IDLE. IT IDLED FOR 3 OR 4 SECONDSAND DIED AGAIN. AFTER ANOTHER HALF HOUR I TRIED AGAIN. I STARTED AND RAN ABOUT TEN MINUTES. I HAD THE CAR TOWED HOME IN FEAR OF STALLING OUT AGAIN.
CAR SHAKES/SHATTER EVERYTIME IT SHIFTS BETWEEN 1ST, 2ND, AND 3RD GEAR. NOW THE TRANSMISSION IT GOES BACK AND FORWARD TO NEUTRAL BETWEEN SHIFTING.THE ISSUES IS GETTING WORSE AND DANGEROUS TO DRIVE. AFTER REVIEWING VARIOUS COMPLAINTS I FIND OUT THAT ALL FORDS FROM 2012 AND NEWER HAVE THE SAME ISSUES AND FORD HAS REFUSED TO CORRECTED. THEY ONLY HAVE A RECALL ON THE PCM COMPUTER BUT REFUSED TO REPLACE THE CLUTCH OR TRANSMISSION. EXTENDING THE WARRANTY TO 7 YEARS OR 100,000 MILEAGE SHOULDN'T BE ALLOWED AS REMEDY SINCE THE ISSUE CONTINUES TO COME BACK. IT IS TIME FOR FORD TO TAKE OWNERSHIP ON THEIR MISTAKE AND BE FORCED TO RECALL ALL TRANSACTIONS ON OUR CARS.
TL* THE CONTACT OWNS A 2014 FORD FOCUS. THE CONTACT STATED THAT WHILE DRIVING AT AN UNDISCLOSED SPEED WITH THE ACCELERATOR PEDAL DEPRESSED, THE VEHICLE SHUDDERED AND HESITATED WITHOUT WARNING. THE CONTACT REFERENCED THE FAILURE TO NHTSA CAMPAIGN NUMBER: 13V523000 (POWER TRAIN). THE VEHICLE WAS TAKEN TO A DEALER (GEORGE WALL FORD LINCOLN 700 SHREWSBURY AVE, RED BANK, NJ 07701) TO BE DIAGNOSED HOWEVER, THE DIAGNOSIS WAS INCONCLUSIVE. THE MECHANIC WAS ALSO UNABLE TO DUPLICATE THE FAILURE OR RETRIEVE A FAULT CODE. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 5,000. *DT*JB
FOR AT LEAST THE LAST THREE YEARS THE VEHICLE EXPERIENCED SHORT PERIODS OF NON-STARTING. IN OCTOBER, 2019 THE CAR WOULD NOT START PERIOD. PREVIOUS IT WAS ABLE TO START AFTER MOVING THE SHIFTER FROM PARK TO DRIVE AND BACK AND SOMETIME USING THE REMOTE START. THE OCTOBER ISSUE REQUIRED TOWING TO NORTH COUNTY FORD IN VISTA, CA. AFTER FIVE DAYS, IT WAS DETERMINED THE TRANSMISSION HAD FAILED AND NEEDED REPALCEMENT. AFTER REPLACEMENT THE NON-STARTING ISSUE RESOLVED, BUT IN THE LAST THREE WEEKS IT HAS RETURNED. I HAVE NOT HAD ANY ISSUES WHILE THE VEHICLE IS MOVING.
DRIVING ON HIGHWAY CAR STALLED AND CHECK ENGINE LIGHT CAME ON. WHEN I WAS ABLE TO GET STARTED AGAIN TOOK IT TO NEAREST AUTO ZONE GOT ERROR CODE P1450 FUEL TANK VACUUM
CAR TRANSMISSION IS BROKEN ON THE INSIDE PER DEALER, THERE ARE ARTICLES EXPLAINING THAT FORD KNEW ABOUT THE PROBLEM BUT STILL PUT THE CAR OUT FOR PURCHASE. CURRENTLY I DO NOT HAVE A VEHICLE TO DRIVE TO WORK. I WAS TOLD BY FORD I WOULD HAVE TO PAY FOR THE PROBLEM ALTHOUGH IT IS AN INTERNAL PROBLEM WITH MANUFACTURING.
I WAS DRIVING ALONG THE HIGHWAY 80 IN THE LEFT HAND LANE , READY TO PASS A SEMI TRUCK WHEN THE CAR LOST ALL POWER FROM THE ENGINE A LIGHT CAME ON AND IT READ ENGINE DEFAULT SERVICE NOW OK , AS ALL POWER WAS SHUT DOWN . I WAS THEN FORCED TO GO TO THE EMERGENCY LANE . I WAS ALMOST RAN OVER BY TWO SEMI TRUCKS COMING FROM THE RIGHT SIDE OF HIGHWAY 80. I HAD IT SERVICED AT PHIL LONG FORD CHAPPEL HILLS IN COLORADO SPRINGS AND THEY WANTED $4500 TO FIX IT .
VEHICLE WAS IN MOTION WHEN THE 'STOP SAFELY NOW' ALERT CAME ON AND DISABLED POWER TO THE CAR. I WAS ABLE TO STOP THE VEHICLE SAFELY BUT UNFORTUNATELY, IT DIDN'T TURN ON AGAIN SO IT HAD TO BE TOWED TO MY HOUSE. AFTER TRYING MULTIPLE TIMES WITH NO LUCK, I HAD IT TOWED TO THE FORD DEALER FOR INSPECTION AND REPAIRS. I KNOW THIS DEFECT IS KNOWN BY FORD SINCE SOME RECALLS HAVE BEEN ISSUED BUT TO TRY TO REPAIR THE CONCERN. MY CAR'S 'ELECTRIC UNIQUE COMPONENT' 8 YEAR WARRANTY IS STILL VALID BUT FORD IS TRYING TO CHARGE ME FOR THE REPAIRS. THE VEHICLES 12V BATTERY DIED DUE TO THE PROBLEM BUT THEY MADE ME PURCHASE A NEW ONE FOR $180. I BELIEVE I SHOULDN'T HAVE BEEN CHARGED SINCE THE ISSUE WAS CAUSED BY THE CARS DEFECT. THE CAR HAS BEEN AT THE DEALER FOR 2 WEEKS WITH NO RESOLUTION. I JUST FEEL I WANTED TO MAKE A COMPLAINT TO MAYBE GET ASSISTANCE WITH FORD ACKNOWLEDGING THAT THE ISSUE SHOULD BE COVERED UNDER THE WARRANTY. THANK YOU FOR YOUR TIME AND ATTENTION.
MY 16 YEAR OLD DAUGHTER WAS DRIVING IN HER 2014 FORD FOCUS SE ON THE INTERSTATE. I WAS A PASSENGER AS SHE ONLY HAS HER LEARNERS PERMIT. ALL THE SUDDEN SHE COMPLAINED THE VEHICLE WAS HARD TO STEER. I SAW HER HAVING A PHYSICALLY HARD TIME STEERING THE VEHICLE. I LOOKED AT THE DASHBOARD AND SAW THE POWER STEERING ASSIST FAILURE INDICATOR ICON (ELECTRONIC POWER ASSIST STEERING - EPAS)ACTIVATED ON THE DASHBOARD. MY DAUGHTER CONTINUED TO STRUGGLE TO MAINTAIN THE VEHICLE SAFELY DUE TO THE POWER STEERING ISSUE. SHE DROVE TO THE NEAREST EXIT WHICH WAS EVEN WORSE THAN THE HIGHWAY. SHE HAD TROUBLE STEERING THROUGH THE "S" TURNS ON THE EXIT RAMP. SHE CAME TO THE INTERSECTION, LUCKILY THE LIGHT WAS GREEN AND SHE DIDN'T HAVE TO STOP TO TURN RIGHT, BUT IT WASN'T MUCH HELP. WHILE TURNING ONTO ANOTHER TWO LANE HIGHWAY SHE ALMOST HIT THE CONCRETE MEDIUM DUE TO THE EPAS FAILURE. WATCHING HER DRIVE THE VEHICLE REMINDED ME WHEN I DROVE MY GRANDFATHERS OLD DODGE DART; NO POWER STEERING. I UNDERSTAND
TRANSMISSION WORK TEMPORARILY IN REVERSE. THEN REVERSE GOES OUT COMPLETELY. I'M ABOUT TO TAKE THE VEHICLE BACK FOR REPAIR THE 5TH TIME. AND I'M VERY FRUSTRATED AND MAD. THAT I CAN'T DRIVE IT. I WANT ANOTHER VEHICLE OR BE COMPENSATED ME A CHECK FOR THE VEHICLE SO I CAN GET ANOTHER ONE WITHOUT ANY PROBLEMS.
THE VEHICLE IS HAVING HARD JERKING/SHUTTERING DUE TO A CLUTCH MALFUNCTION DURING FIRST AND SECOND GEAR. FOR A WHILE I'VE HAD THE SAME JERKING (SOMETIMES VERY BAD) THAT EVERYONE ELSE HAS HAD DUE TO A CLUTCH MALFUNCTION. I RECEIVED A LETTER FOR THE RECALL FROM FORD AND WHEN I WENT TO HAVE THE CLUTCH FIXED THE DEALERSHIP CALLED TO INFORM ME THAT I WAS NOT ELIGIBLE DUE TO HAVING A BRANDED TITLE. THE DEALERSHIP LOOKED UP MY VIN NUMBER WHEN I WAS MAKING AN APPOINTMENT AND PROCEEDED TO TELL ME AFTER I DROPPED MY CAR OFF AND THEY HAD IT FOR THE WHOLE DAY.THE REASON MY CAR IS A BRANDED TITLE IS DUE TO COSMETIC DAMAGE, NOTHING TO DO WITH THE FRONT OF THE CAR. ALL OF THE PARTS ON THE CAR ARE THE ORIGINAL MANUFACTURED PARTS. THIS BEING SAID, I'M HAVING A CONCERN THAT EVEN THOUGH THE CLUTCH IS THE EXACT SAME AS OTHERS WITHOUT BRANDED TITLES I AM NOT ALLOWED TO GET IT FIXED EVEN AND THE PART MALFUNCTIONING WAS FORDS OWN DOING.
THE HORN STOPPED WORKING APPROX. DECEMBER 17, 2019. VEHICLE HAS ABOUT 155500 MILES. HORN DOES NOT SOUND WHEN VEHICLE IS LOCKED USING KEY FOB. HORN DOES NOT SOUND WHEN CENTER OF STEERING WHEEL IS PRESSED. ONE TRAFFIC INCIDENT ALREADY REQUIRED THE HORN'S USE AND IT WAS NOT AVAILABLE. I VERIFIED MYSELF THAT THE FUSE WORKS AND ALSO THAT THE RELAY WORKS. I ALSO ACCESSED THE HORN ITSELF AND TAPPED IT WHICH MADE NO DIFFERENCE. THE HORN IS AN IMPORTANT SAFETY FEATURE ALTHOUGH USED INFREQUENTLY. IT IS NOT SUBJECT TO WEAR AND TEAR AS A WIPER BLADE WOULD BE.
ON MY WAY HOME, THE CAR BEGAN TO MAKE A CLICKETY CLACKETY NOISE. IT SOUNDED LIKE A BELT WAS OUT OF ALIGNMENT. I PULLED INTO THE DRIVEWAY AND POPPED THE HOOD. I WATCHED THE BOTTOM GEAR WHEEL BREAK OFF THE ENGINE. THE ENGINE IMMEDIATELY STOPPED. HAD I BEEN ON THE ROAD, IT COULD HAVE BEEN TRAGIC. IN THE ATTACHED PHOTO, YOU CAN SEE THE METAL RIPPED CLEAN OFF AT ALL THREE LOCATIONS.
THE CAR'S SPEAKERS, RANDOMLY AND WITHOUT ANY SORT OF PREDICTABILITY, LET OUT AND INCREDIBLY LOUD CRACKLING/SCREECHING/SOUND TO THE POINT OF HURTING YOUR EARDRUMS. IT IS VERY STARTLING, IT EITHER PERSISTS AND DOES NOT STOP (SOMETIMES FOR HOURS) OR STOPS AND SPORADICALLY RETURNS. THIS ISSUE HAS EVEN CAUSED ME TO JERK WHILE DRIVING AS IT IS VERY LOUD AND SCARY. TURNING VOLUME DOWN DOESN'T DO ANYTHING, TURNING THE SYNC SYSTEM OFF DOESN'T DO ANYTHING, THIS SOMETIMES HAPPENS WHEN THE CAR IS NOT EVEN ON (KEY ISN'T IN IGNITION). IT IS A HUGE SAFETY ISSUE AS THIS PROBLEM IS SO LOUD AND UNPREDICTABLE THAT IT CAN CERTAINLY LEAD TO A CAR ACCIDENT. HAVING READ THROUGH A LOT OF ONLINE FORUMS ABOUT THIS ISSUE, I AM NOT THE ONLY ONE HAVING THIS PROBLEM.
WE RECIEVED A TRANSMISSION OVERHEATING INDICATOR STATING WE HAD TO PULL OVER TO ALLOW IT TO COOL DOWN DURING STOP AND GO TRAFFIC. WE JUST HAD THE 8TH CLUTCH PLACED IN THE CAR!
MY FORD FOCUS HAD TWO SEPARATE MECHANICS LOOK AT IT BEFORE PURCHASING PESS THAN ONE YEAR AGO. PASSED ALL INSPECTIONS CAR WAS FINE AND THEN ALL OF A SUDDEN WOULDNT START AT ALL. ALTENATOR AND BATTERY CHECKED. TO START CAR, I HAD TO TAKE EXTENSION CORD FROM HOUSE TO CAR TO USE A BATTERY CHARGER. I COULD DRIVE IT FROM PLACE TO PLACE BUT COULD NOT TURN CAR OFF BC IT NOT STARTING AGAIN. I DROVE LIKE THIS FOR TWO MONTHS. NO WARNING LIGHTS, NO WEIRD SOUNDS. I TRIED REPLACING BATTERY AND PROBLEM CONTINUED. REPLACED BATTERY. WAS DRIVING AND IN THE MIDDLE OF AN INTERSECTION, CAR WOULDNT GO. ALMOST WAS HIT. CARS HAD TO SWERVE TO MISS ME. WAS IN AN ACCIDENT WHEN CAR WOULDNT ACCELERATE QUICKLY AT.LIGHT. HIT FROM BEHIND AND PASSENGER HAD TO BE TAKEN BY AMBULANCE. RECEIVED TWO RECALL LETTERS IN THE MAIL. ONE REGARDING EMISSIONS AND ONE REGARDING THE CLUTCH. WHEN I TRIED TO BACK CAR OUT OF LOT, WOULDNT GO IN REVERSE. THEN THE TRANS LIGHT CAME ON WITH THE CHECK ENGINE LIGHT. WE PUSHED IT OUT OF SPOT AN IT DROVE UNTIL I TRIED TO ACCELERATE, CAR WOULDNT GO. CAR HAD ALL TUNEUPS, OIL CHANGES,ALL MAINTENANCE ROUTINELY DONE. WHEN SPEAKING WITH UNIVERSITY FORD ON A RECORDED CONVO, TOLD ME THE RECALL EFFECTED MY CAR & THAT THEY INSTALLED A NEW TRANS MODULE BUT THE TRANS ITSELF HAD TO BE REPLACED. QUPTED 7,000$. WARRANTY ACCORDING TO FORD IS FOR CLUTCH PROBLEM. THEN WHY REPLACE TRANS MODULE? TOLD ME TO CALL CUSTOMER SERVICE. TOLD ME TO MAKE CLAIM &GET A TRANS EXTENDED COVERAGE CLAIM. I'VE CALLED BUT HAVEN'T HEARD BACK. NOW IHAVE CAR AT DEALERSHIP DONT HAVE 7,000$ OR $ TO EVEN TOW IT AWAY FROM THERE. I'M ON DISABILITY AND HAVING SEVERE MEDICAL PROBLEMS & A7 YR OLD WITH SPECIAL NEEDS EOTH LIMITED RESOURCES. FOR A COMPANY THAT STANDS AMERICAN VALUES, THEY FALL SHORT. VERY ANGRY. (SHOULD'VE BOUGHT A CHEVY)
TCM REPLACED 66,550, CLUTCH PACK REPLACED 68,148, AND COMPLETE COMMUNICATION FAILURE BETWEEN THE THROTTLE AND TRANSMISSION, TONIGHT AT 82,000 MILES, I FULLY OPENED THE THROTTLE PEDAL DOWN, AND TRANSMISSION FAILED TO GIVE ME ANY ACCELERATION FOR 3-5 SECONDS.THIS ALMOST CAUSED A BAD SITUATION TONIGHT. RADIATOR REPLACED AT 77,600, COOLANT STILL DROPS TO THE MIN- LINE. NO REASONING ON WHERE THE COOLANT IS GOING.
I WAS SENT PAPER WORK FOR A RECALL FROM FORD MOTORS (19N08 ) REF: MY TRANSMISSION CLUTCH BEING FAULTY CLUTCH SHUDDERING WHICH HAPPEN NUMEROUS TIMES AND CAUSING IT TO FEEL LIKE THE CAR WOULD STOP RIGHT THERE. I CALLED MY ;LOCAL FORD DEALER REF: THIS RECALL AND WAS GIVEN A SCHEDULE TIME FOR REPAIR. THEY CHECKED THE FOCUS AND FOUND ITS TRANSMISSION HAD THE ABOVE PROBLEM AND NEED TO BE FIXED . THEY REPLACED THE CLUTCH PARTS. WHEN IT CAME TIME TO PICK UP MY CALL I WAS TOLD I HAD TO PAY THE BILL TO RETRIEVE MY CAR BACK. $1088 THAT FORD WAS NOT GOING TO PAY THE REPAIR COST. I CALLED FORD AND WAS TOLD MY CAR HAS BRANDED TITLE SALVAGE.I DIDNT KNOW WHAT THAT MEANT BEFORE THE REPAIR. FORD CUSTOMER SERVICE### TOLD ME THEY USE A THIRD PARTY TO SEND NOTICES OF MY VIN. AND THEY DIDNT SEE THE SALVAGE REPAIRED ON MY TITLE, THATS HOW I RECEIVED THE RECALL.
TOOK MY FOCUS IN TO HAVE A CUSTOMER SATISFACTION RECALL CLUTCH REPLACEMENT FOR THE AUTOMATIC TRANSMISSION. I EXPERIENCED BAD JERKING AND ACCELERATION ISSUES. THE DEALER REPLACED THE CLUTCH 2 1/2 MONTHS AGO. I'M NOW AT THE DEALER WITH MY ENGINE LIGHT ON ON AND SEVERELY BAD JERKING AND SHIFTING ISSUES AGAIN. THE DEALERSHIP DIAGNOSTIC SAYS I NEED 2 TRANSMISSION SHIFT LEVERS REPLACED (LEVERS A &B) COST IN EXCESS OF $1000. THIS TRANSMISSION AS A WHOLE IS DEFECTIVE. WHY IS FORD GETTING AWAY WITH THIS???
TL* THE CONTACT OWNS A 2014 FORD FOCUS. THE CONTACT STATED THAT THE TRANSMISSION SHUDDERED AND HESITATED TO MOVE FORWARD. THE CONTACT STATED THAT THE TRANSMISSION WARNING INDICATOR ILLUMINATED PRIOR TO THE FAILURE. THE CONTACT TOOK THE VEHICLE TO SELINSGROVE FORD (10 N SUSQUEHANNA TRAIL, SELINSGROVE, PA 17870, (570) 374-8131) WHERE THE VEHICLE WAS INITIALLY REPAIRED UNDER WARRANTY; HOWEVER, THE FAILURE CONTINUED. THE VEHICLE WAS TAKEN BACK TO THE DEALER AND THE CONTACT WAS INFORMED THAT THERE WERE NO RECALLS ON THE VEHICLE. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE VEHICLE WAS NOT REPAIRED. THE FAILURE MILEAGE WAS UNKNOWN.
TL* THE CONTACT OWNS A 2014 FORD FOCUS. AFTER THE CONTACT PRESSED THE PUSH START BUTTON TO SHUT OFF THE VEHICLE, IT DID NOT SHUT OFF. THE VEHICLE EVENTUALLY TURNED OFF INDEPENDENTLY AFTER A FEW MINUTES. THERE WERE NO WARNING INDICATORS ILLUMINATED PRIOR TO THE FAILURE. THE MANUFACTURER AND DEALER WERE NOT CONTACTED. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE FAILURE MILEAGE WAS 68,000.
I WAS SETTING AT A RED LIGHT AND WHEN IT TURN GREEN I STOP ON THE GAS A LITTLE TO START GOING BUT IT HESITATING AND THE WOULD NOT GO . IT JUST KEPT HESITATING AND CAR BEHIND ME LADE ON THE HORN. IT WOULD GO A LITTLE BIT AND STOP AGAIN. IT KEEP DOING THAT AT EVERY LIGHT I STOP AT.
TL* THE CONTACT OWNS A 2014 FORD FOCUS. PRIOR TO A ROAD TRIP, THE CONTACT INSPECTED THE VEHICLE AND DISCOVERED THAT THE LUG WRENCH WOULD NOT FIT THE LUG NUTS BECAUSE THEY WERE SWOLLEN. THE VEHICLE WAS TAKEN TO AL PACKER FORD WEST PALM BEACH (LOCATED AT 1530 N MILITARY TRL, WEST PALM BEACH, FL 33409, (561) 689-6550) WHERE IT WAS DIAGNOSED THAT THE LUG NUTS NEEDED TO BE REPLACED. THE VEHICLE WAS REPAIRED. THE MANUFACTURER WAS NOTIFIED AND PROVIDED CASE NUMBER: CAS25082526. THE FAILURE MILEAGE WAS 113,000. THE VIN WAS NOT AVAILABLE.
WHEN MAKING A LEFT ENGINE WOULD HESITATE FOR 3-4 SECONDS AND NOT ALLOW TRANSMISSION TO ENGAGE.
I WAS DRIVING MY CAR HOME ON THE FREEWAY NOVEMBER 19, 2019. GOING ABOUT 65 MPH AND IT STARTED SHIFTING WEIRD. I MADE IT HOME HOOKED IT UP TO THE COMPUTER GOT THE CODES AND IT WAS ALL RELATED TO THE TRANSMISSION CONTROL MODULE. THE TRANSMISSION CONTROL MODULE WAS RECALLED ON MY CAR LAST YEAR AND THE DEALER FIXED IT. I TOOK IT BACK TO THE DEALER THEY HAD IT FOR ABOUT A WEEK, CALLED AND TOLD ME THEY REPLACE THE TRANSMISSION CONTROL MODULE AGAIN HOWEVER THERE WAS MORE DAMAGE. ITS TRANSMISSION PROBLEMS IT NEEDS A NEW CLUTCH ASSEMBLY, SLAVE CYLINDER AND 2 CLUTCH RELEASE LEVERS. THEY TOLD ME THIS WAS MY FAULT AND IT WOULD COST ME ABOUT $2000. I TAKE VERY GOOD CARE OF MY CAR I DIDN'T HAVE ANY PROBLEMS PRIOR TO THIS. I CAN'T AFFORD THE $2000 RIGHT NOW AND I'M STILL MAKING PAYMENTS ON MY CAR EVERY MONTH. DEALERSHIP HAS ALL THE INFO ON THEIR FILE.
WE BOUGHT A 2014 FORD FOCUS NEW IN 01/2015. FROM DAY 1 THE TRANSMISSION GAVE US TROUBLE, IT WOULD HESITATE AND SHUTTER WHILE ACCELERATING CAUSING MANY CLOSE CALLS OF GETTING HIT WHILE IN HEAVY TRAFFIC. ON ONE OCCASION IT POP INTO NEUTRAL FOR A COUPLE SECONDS BEFORE MOVING. WE ARE AFRAID TO DRIVE THIS CAR BUT DON'T WANT TO BE RESPONSIBLE FOR SOMEONE ELSE'S DEATH IF WE SELL IT. WE GAVE UP ON THE DEALERSHIP WHERE WE BROUGHT IT IN NUMEROUS TIMES TRYING TO GET REPAIRED AND THEY WOULD TELL US THERE WAS NOTHING WRONG WITH IT.
TYPICAL FORD FOCUS TRANSMISSION CLUTCH FAILURE. SHUDDERING, JERKING, ETC., IN INITIAL ACCELERATION. PURCHASED VEHICLE USED ON 9/2/17. TOOK IT IN TO DEALER FOR TRANSMISSION ISSUE ON 9/12/17. DEALER REPLACED CLUTCH, ACCORDING TO THE INVOICE, UNDER WARRANTY. VEHICLE STARTED HAVING SAME ISSUE, THOUGH VERY SLIGHT COMPARED TO FIRST TIME, AROUND 10/19. WENT TO DEALER MID-NOVEMBER 2019. WAS GIVEN APPOINTMENT FOR 12/3/19 FOR DEALER TO CHECK TRANSMISSION. PICKED UP VEHICLE ON 12/4/19. INVOICE STATES THEY REPLACED "SEAL ASY.-OIL 8138", "FLUID-TRANSM 5017", "CLUTCH ASY. 048090", "BRAKE CLEANER 21401". THEY ALSO PERFORMED THE RECALL REPAIR - "18S32 FUEL TANK DEFORMATION RECALL", AND, "18S32-A CHECK FOR AVAILABLE PCM SOFTWARE UPDATE, NO AVAILABLE SOFTWARE UPDATE, NO PARTS REPLACED." THE TRANSMISSION IS AN ONGOING ISSUE WITH THESE VEHICLES. WANTED TO SEND THIS TO NHTSA SO THERE IS A RECORD OF ANOTHER ONE. WILL UPDATE IN FUTURE SHOULD TRANNY FAIL AGAIN. STILL AWAITING A FORMAL RECALL ON THESE THINGS AS IT HAS BEEN A KNOWN ISSUE SINCE THE TRANNY WAS DESIGNED!
I BEGAN HAVING PROBLEMS WITH THE CHECK ENGINE LIGHT COMING ON. BEFORE I COULD GET IT DIAGNOSED I WAS ON THE ROAD GOING ABOUT 35 MILES PER HOUR WHEN I COMPLETELY LOST POWER. IT FELT AS IF THE TRANSMISSION HAD JUST SWITCH TO NEUTRAL AND I WAS GIVING GAS BUT GOING NOWHERE. I WAS ABLE TO PULL OFF TO THE SIDE OF THE ROAD PUT THE CAR IN PARK AND TURN IT OFF. WHEN I TURNED IT BACK ON I WAS ABLE TO PUT THE CAR IN DRIVE AND CARRY ON. A FEW DAYS LATER I WAS ON THE HIGHWAY GOING ALMOST 70 MILES PER HOUR WHEN I SUDDENLY COMPLETELY LOST POWER AGAIN. I WAS ABLE TO PULL OFF THE SIDE OF THE HIGHWAY BUT IT WAS FAIRLY TERRIFYING TO BE IN THE MIDDLE OF TRAFFIC AND ALL OF A SUDDEN NOT HAVE POWER. IT COULD HAVE BEEN DISASTROUS. I FINALLY GOT THE CAR RESTARTED AND TURNED AROUND AND WENT BACK HOME. DURING THIS TIME I RECEIVED A LETTER ABOUT A WARRANTY EXTENSION ALL THE TRANSMISSION CONTROL MODULE. I MADE AN APPOINTMENT WITH MY LOCAL FORD DEALER AND THEY CHANGED THE MODULE. I DROVE IT TO WORK AFTER A FEW DAYS AND HAD THE SAME ISSUE AGAIN. I WAS TOLD IT MUST BE A BA D MODULE SO THEY PUT IN A NEW 1. NOW HAVE ISSUES WITH THE CHECK ENGINE LIGHT COMING ON THAT CAN'T BE RESOLVED. THAT IS HOW THE TRANSMISSION ISSUES STARTED ORIGINALLY. I DON'T TRUST TO TAKE THIS CAR ON A TRIP. IT ONLY HAS ABOUT 68000 MILES ON IT BUT I HAVE LOST FAITH IN IT. WHAT IF MY DAUGHTER OR MY WIFE WERE DRIVING IT AND THIS HAPPENED. I CAN'T IMAGINE.
TL* THE CONTACT OWNS A 2014 FORD FOCUS. WHILE ADDING FUEL TO THE VEHICLE, IT WOULD NOT START RIGHT AWAY. THE VEHICLE ALSO FELT AS IF IT WOULD STALL WHEN HAVING TO SLOW DOWN IN TRAFFIC. MALLOY FORD OF CHARLOTTESVILLE (2070 SEMINOLE TRAIL, CHARLOTTESVILLE, VA 22901, (434) 977-7960) DIAGNOSED THAT THE CANISTER PURGE VALVE FAILED. THE DEALER STATED THAT THE VEHICLE WAS NOT INCLUDED IN A RECALL FOR THE CANISTER PURGE VALVE. THE MANUFACTURER STATED THE SAME AS THE DEALER AND OPENED A CASE TO QUALIFY FOR REIMBURSEMENT IF THE VEHICLE WERE INCLUDED IN A FUTURE RECALL. THE FAILURE MILEAGE WAS 80,000.
THE VEHICLE SHUTTERS WHEN SHIFTING GEARS AT LOW SPEED. OCCASIONALLY THE TRANSMISSION WILL HESITATE WHEN TAKEN OUT OF PARK INTO DRIVE. THE TRANSMISSION OVER HEATED WITHIN THE FIRST YEAR OF PURCHASED AND TOWED TO DEALERSHIP.
HAD TO HAVE 4 OR 5 DIFFERENT TRANSMISSION SERVICES DONE UNDER WARRANTY TO RESOLVE HARSH SHIFTING, ERRATIC SHIFTING, BUCKING ETC. INLUDING TOTAL CLUTCH REBUILDS, SOFTWARE FLASHES, AND TOTAL TCM REPLACEMENT AND THE ISSUE IS STILL NOT RESOLVED.
VEHICLE ALERT "STOP SAFELY NOW" CAME ON AND VEHICLE DEPOWERED WHILE IN MOTION, DRIVING STRAIGHT ON APPROXIMATELY 8/28/2019. PROBLEM REPEATED MULTIPLE TIMES WHEN VEHICLE WAS SUBSEQUENTLY STOPPED SAME DAY. SIMILAR TO PROBLEMS EXPLAINED IN NHTSA CAMPAIGN NUMBER: 13V-523. IN THE AFFECTED VEHICLES, A POWERTRAIN CONTROL MODULE SOFTWARE PROBLEM MAY RESULT IN A STALL-LIKE CONDITION. PROBLEM REPEATED ITSELF EACH TIME A START WAS ATTEMPTED 11/25-12/3/19, WHILE CAR WAS PARKED.
CAR RECEIVED A STEERING ASSIST DEFAULT SERVICE REQUIRED CODE. LEFT US WITH NI POWER STEERING. CAR ONLY HAS 50,000 MILES ON IT. WARRANTY EXPIRED DUE TO HAVING CAR OVER 6 YEARS. IRONICALLY THE WARRANTY EXPIRED THE SAME DAY THE POWER STEERING WENT OUT. DID NOT HAVE ANY ISSUES LIKE THIS UNTIL FORD MECHANICS WORKED ON THE TRANSMISSION RECALL A WEEK PRIOR AND THEN GOT THIS CODE THE VERY NEXT WEEK.CAR WAS STATIONARY IN A WALMART PARKING LOT. CODE IS CONTINUOUS ON CAR AND WE ARE NOW AFRAID TO DRIVE IT.
TOOK FORD FOCUS TO AN ESTIMATOR AT THE FORD DEALERSHIP TAYLOR FORD AND REPORTED A MAJOR TRANSMISSION ISSUE. THEY STATED ITS A FEE IN ADVANCE AND IT IS ONLY LOOKING INTO ONE ISSUE CALLED MODULE ONLY THE REST WOULD BE ON US INCLUDING FEE TO HAVE THIS ISSUE/ RECALL LOOKED AT. NOW WE HAVE NO TRANS AND HAVE BEEN TOLD THIS IS A REAL AND YET CONCEALED ISSUE BY FORD AND ALL THEIR EMPLOYEES ? WHAT THE HECK, WE WERE ALMOST KILLED ON THANKSGIVING AND VEHICLE WE WERE RIDING IN WOULD NOT SHIFT.
CAR WILL NOT RECOGNIZE KEY AND THEY TRIED TO REPLACE THE BODY CONTROL MODULE AND NOW MY CAR IS JUST DEAD
TRANSMISSION SLIPS FROM 1ST GEAR TO 2ND CREATING A DANGEROUS JERKY ACCELERATION. IT HAS ALMOST GOT ME REAR ENDED. IN TRAFFIC I WAS ACCELERATING AND IT WOULDN'T SHORT INTO SECOND CORRECTLY. WHEN IT DID IT SENT ME JERKING FORWARD WHEN TRAFFIC WAS STOPPING FORCING ME TO HIT THE BRAKES HARD AND CREATED A CHAIN REACTION WHICH THE CAR BEHIND ME NEARLY HIT ME. I WAS SENT A NOTICE STATING IT'S A KNOWN ISSUE AND FORD WOULD FIX IT AT NO COST. WHEN I BRING IT IN THEY ARE REFUSING TO FIX IT BECAUSE OF ITS BRANDED TITLE. THE NHTSA NEEDS TO MAKE THIS A MANDATORY SAFETY RECALL SO FORD WILL BE FORCED TO FIX THIS KNOWN ISSUE SO THEY CAN STOP WEASELING THEIR WAY OUT OF REPAIRS THAT ENDANGER CUSTOMERS SAFETY.
THE CAR SLIPPED TO NEUTRAL WITHOUT ANY WARNING WHILE DRIVING 65 MPH. I WAS LUCKY THAT NO ONE WAS BEHIND ME OR I WOULD HAVE GOT REAR ENDED AND GET KILLED OR MAYBE THE OTHER DRIVER WOULD HAVE BEEN KILLED.
VEHICLE STALLS AND HAS HARD STARTS, CHECK ENGINE LIGHT, AN 'INACCURATE OR ERRATIC' FUEL GAUGE, AND LOSS OF POWER. RECALL WAS TO REPROGRAM THE ECM BUT DID NOT RESOLVE ISSUE. FORD DENYING TO PERFORM THE OTHER PART OF THE RECALL TO REPLACE THE CPV, GAS TANK, CHARCOAL CANISTER, AND FUEL DELIVERY MODULE.
EVERYTIME I PUMP GAS IN MY CAR AND I TURN IT BACK ON , IT WANTS TO DIE IMMEDIATELY. ONE TIME IT TOOK ABOUT 5 TRIES BEFORE IT ACTUALLY WORKED. I HAD JUST GOTTEN THE RECALL DONE FOR THE FUEL TANK WHERE IT WAS REPROGRAMMED SO IT CAN DETECT AN ISSUE WITH THE CANISTER PURGE VALVE. AND NOW MY ENGINE HESITATES TO START.
VEHICLE LOSES POWER TO THE POINT OF ALMOST STALLING OUT, AND THEN SURGES FORWARD, SPINNING THE BACK TIRES. THIS HAPPENED ON A HILL, AND I WAS ALMOST HIT BY THE CAR BEHIND ME! THE RPM'S REV WAY UP AND THE ENGINE WON'T SHIFT. THE CAR SHUDDERS AND JERKS AND WON'T GET GOING UPON TAKE OFF. THIS HAPPENED SEVERAL TIMES AT AN INTERSECTION/STOP LIGHT, AND I AM AFRAID I AM GOING TO BE REAR ENDED. THE CAR WILL NOT GET GOING WHEN IT'S SUPPOSED TO.
TL* THE CONTACT OWNS A 2014 FORD FOCUS. THE CONTACT STATED THAT THE FUEL PUMP AND REGULATOR FAILED AND CAUSED THE VEHICLE TO STALL WHILE DRIVING. ALSO, THE CHECK ENGINE WARNING INDICATOR ILLUMINATED. THE VEHICLE WAS TAKEN TO TOM DENCHEL FORD HERMISTON SALES & LEASING (555 S HWY 395, HERMISTON, OR 97838, (855) 878-9342) WHERE IT WAS DIAGNOSED THAT THE FUEL PUMP AND REGULATOR NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED AND WAS STILL AT THE DEALER. THE CONTACT STATED THAT THE CLUTCH WAS REPLACED FOUR TIMES. THE CONTACT CALLED THE MANUFACTURER AND WAS INFORMED THAT THE VIN WAS NOT INCLUDED IN A RECALL. THE FAILURE MILEAGE WAS APPROXIMATELY 91,000. THE VIN WAS INVALID.
CHECK ENGINE LIGHT CAME ON. TOOK MY CAR TO TITUS WILL TO GET IT DIAGNOSED CAME BACK WITH CODE P0456 PART NUMBER BV67-9D289-B/BV6Z/9D289-R. AFTER DOING SOME INVESTIGATING TURNS OUT THERE WAS A RECALL ON THE ISSUE MY CAR WAS HAVING. MY CAR WAS IN SHOP IN MAY OF THIS YEAR FOR A CLUTCH REPLACEMENT. AT THE TIME THE ADVISOR AT THE DEALERSHIP LET ME KNOW THERE WAS A RECALL AND SAID IT WAS COMPLETED WITH NO FINDINGS AT THE TIME. WELL HERE WE ARE IN NOVEMBER AND MY CAR WAS HAVING ISSUES WITH THE RECALL PART. THE DEALERSHIP REACHED OUT TO FORD AND REQUESTED A REIMBURSEMENT AND THEY DECLINED STATING ONCE A RECALL IS CLOSED OUT THERE IS NO WAY TO REOPEN AND ISSUE A REFUND. MY CAR WAS STALLING AND HAVING A ROUGH IDLE AND NEEDED TO GET FIXED IMMEDIATELY SO I PAID FOR THE WORK TO GET DONE.
I WANT TO KNOW IF ANYTHING IS BEING DONE ABOUT THE PROLIFERATION OF HIGH INTENSITY HEADLAMPS BOTH AT THE OEM AND THE AFTERMARKET LEVEL. THESE HEADLAMPS ARE BLINDING EVEN ON THE LOW BEAM LEVEL. TYPICALLY IN RURAL AREAS I HAVE TO WEAR SUNGLASSES TO AVOID BECOMING BLINDED BY ONCOMING VEHICLES.
TL* THE CONTACT OWNS A 2014 FORD FOCUS. THE CONTACT STATED THAT THE VEHICLE SHUDDERED UPON ACCELERATION. THE VEHICLE WAS TAKEN TO TWO DIFFERENT DEALERS, INCLUDING JACK DEMMER FORD (734-721-2600, LOCATED AT 37300 MICHIGAN AVE, WAYNE, MI 48184) WHERE THE COMPUTER SOFTWARE WAS REPROGRAMMED. THE FAILURE RECURRED AND THE VEHICLE WAS TAKEN BACK TO THE SAME DEALER WHERE THE CLUTCH ASSEMBLY WAS REPLACED. THE DEALER STATED THAT A CERTAIN AMOUNT OF SHUDDERING WAS NORMAL. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS APPROXIMATELY 8,000.
THIS CAR IS STALLING STALLING CONSTANTLY . IT JUST GETS WORSE AS TIME GOES BY . ONCE IT GETS GOING AT A GOOD SPEED ITS FINE . YET WHEN U TAKE OFF OR PULL OUT IN TRAFFIC IT STALLS AND IS EXTREMELY DANGEROUS. I'VE HAD IT LOOKED AT BY 2 MECHANICS AND THEY SAY ITS A PROBLEM WITH THOSE MODEL CARS AND THERE ARE RECALLS ON SOME .. I WOULD LIKE TO KNOW IF ITS RECALLED ON THIS CAR BECAUSE I AM VERY AFRAID OF GETTING KILLED BECAUSE OF THE STALLING .. PLEASE HELP BEFORE THIS HAPPENS
MY 2014 FORD FOCUS SE HATCHBACK HAS A DUAL CLUTCH TRANSMISSION THAT ADDS FOR A SPORTY FEEL AND BETTER GAS MILEAGE, THE DCT IS DRY CLUTCH AND THE GASKETS ARE TERIBBLE CUASING OIL TO GET INTO PARTS WHERE THEY SHOULDNT IN THE DCT CUASING THE TRANSMISSION TO STUTTER,LAG,AND BE UNDRIVEABLE THIS IS OBVIOUSLY A SAFTEY ISSUES THAT FORD KNEW. THE VEHICLE WAS IN MOTION ON A BACK ROAD.
I HAVE HAD TO TAKE THIS CAR BACK IN OVER 7 TIMES NOW AND WILL BE TAKING IT AGAIN IN MONDAY.IT SPUTTERS ON TAKE OFF THIS WEEKEND WAS AWFUL.
RECENTLY MY CAR RADIO HAS BEEN CRACKLING AND THEN COMPLETELY STOPPING ALL MUSIC. THE RADIO SYSTEM WILL BE COMPLETELY OFF AND MAKE AN EXTREMELY LOUD STATIC NOISE AND SCARE ME WHILE I AM DRIVING! THIS IS NOT SAFE AND COULD CAUSE A MASSIVE ACCIDENT OR AN OLDER PERSON TO HAVE A HEART ATTACK. I HAVE A PANIC DISORDER AND IT GAVE ME A PANIC ATTACK WHILE I WAS DRIVING. I HAD TO PULL OVER AND TAKE MY EMERGENCY PANIC MEDICATION. VOLUME IS COMPLETELY OFF WHEN IT IS HAPPENING AND THE RADIO IS COMPLETELY POWERED OFF. EVEN WHEN THE CAR IS COMPLETELY SHUT OFF AND WE WALK AWAY FROM IT THE NOISE WILL CONTINUE AND WAKE THE NEIGHBORS UP. WE HAVE COMPLETELY PULLED THE FUSE FROM OUR CAR.
THE CAR STARTED EXCESSIVELY JERKING WHILE DRIVING AT 45 MPH. THE CAR SELECTED THE WRONG GEAR AND COULD HAVE KILLED SOMEONE. THIS CAR IS DANGEROUS TO DRIVE. THE CAR HAD NEW CLUTCHES THAT ARE 7 MONTHS OLD. THE CAR DROVE HOME BUT WOULD NOT CRANK OR START AT ALL THE NEXT DAY. THERE WAS A RED ENGINE LIGHT ON THE DASH. THE TCM AND THE CLUTCH PACK HAS BEEN REPLACED BUT THE CAR IS NOT FIXED. IT STILL RIVE THE SAME WAY.
RADIO HAS INTERIOR SHORT THAT CAUSED LOUD CRACKING NOISE WITH KEY IN OR OUT. RADIO ENDED UP NOT WORKING AT ALL, CRACKING EVEN HAPPENED WITH RADIO NOT WORKING. CALLED CAR AUDIO SHOP, OWNER LAUGHED AND SAID HE FIXES 6 TO 12 OF THESE A YEAR. NOISE COULD CAUSE ACCIDENT BY SURPRISING THE DRIVER.
DRIVING THE CAR AND LOST ALL CONTROL OF STEERING WITHOUT ANY NOTICE WHILE TURING TO CROSS BUSY STREET. CODE SAYS POWER STEERING FAULT
THE VEHICLE WAS PURCHASED ON AUGUST 11, 2019 FROM OURISMAN CHRYSLER DODGE JEEP RAM OF BOWIE. A FEW DAYS AFTER, I STARTED NOTICING ISSUES WITH ACCELERATION, DECELERATION, AND FUEL GAUGE ISSUES WITH THE VEHICLE. I WENT BACK TO THE DEALERSHIP AND I WAS TOLD THAT FIXING THE FUEL TANK RECALL AND TRANSMISSION WARRANTY EXTENSION ON THE VEHICLE WILL FIX THE ISSUES. I TOOK OFF A DAY FROM WORK AND TOOK TO OURISMAN FORD & LINCOLN IN ALEXANDRIA, VIRGINIA. AFTER SEVERAL HOURS OF WAITING, I WAS TOLD THAT I WILL HAVE TO DROP IT OFF ANOTHER DAY BECAUSE SOME PART(S) WILL BE ORDERED. ABOUT A WEEK AFTER, I DROPPED IT OFF AND IT STAYED FOR OVER 3 DAYS. I WAS TOLD THAT EVERYTHING WAS OKAY. PERHAPS, JUST ABOUT 1000 MILES OF DRIVING IN ABOUT 6 WEEKS AFTER THE REPAIR, I ALMOST HAD AN ACCIDENT DUE ALMOST SUDDEN STOP ON THE HIGHWAY ON FRIDAY, NOVEMBER 1, 2019. I WAS DRIVING AT ABOUT 60MPH WHEN THE VEHICLE ALMOST STOPPED WITH THE ALERT 'TRANSMISSION FAULT SERVICE NOW'. I MANAGED TO PULL OFF THE ROAD, TURNED OF THE ENGINE AND TURNED IT ON AFTER ABOUT 20 MINUTES AND THE ALERT CAME UP AGAIN. I DROVE AT NO MORE 20MPH WITH THE HAZARD LIGHTS ON TO MY HOME. I SCHEDULED APPOINTMENT WITH DARCARS FORD IN LANHAM MD TO DROP IT OFF ON MONDAY, NOVEMBER 4, 2019. I AM COMPLAINING BECAUSE I HAVE OWNED THIS FOR LESS THAN 90 DAYS BUT I HAVE GONE THROUGH A WHOLE LOT. NOW IT'S BECOMING CLEAR THAT THE DEALERSHIP KNEW, CONCEALED AND SOLD A SEVERELY USELESS VEHICLE THAT ALMOST TOOK MY LIFE. I AM FRUSTRATED BECAUSE THE ABSENCE OF A VEHICLE WILL OBSTRUCT MY WORK, MY SON'S SCHOOL AND ALL OUR MEDICAL APPOINTMENTS FOR THE WEEK. I SINCERELY NEED HELP... *TR
MY TRANSMISSION STOPPED ENGAGING AS I WAS TURNING INTO MY PARKING SPACE AT HOME AFTER A 150-MILE TRIP.I WAS IN MOTION. THE ENGINE RACED. I LET OFF THE GAS PEDAL. I TURNED OFF THE ENGINE, THINKING IT MIGHT BE A SOFTWARE GLITCH. WHEN I TRIED TO RESTART THE ENGINE, NOTHING HAPPENED. I HAD TO PUSH THE CAR INTO THE SPACE WITH THE TRANSMISSION IN NEUTRAL.
TODAY I WAS DROPPING MY DAUGHTER OFF SCHOOL AFTER I DROPPED HER OFF AS I'M BACKING OUT THE CAR WOULD NOT TURN LEFT, THE LIGHT CAME ON AND IT SAID STEERING ASSIST FAULT.. REPAIR REQUIRED, I HAD TO HAVE MY HUSBAND PICK ME UP BECAUSE I CAN'T DRIVE IT HOME.. IT JUST SEEMS TO ME THAT FORD CARS ARE NOT VERY RELIABLE, I JUST HAD IN ISSUE WITH IT LAST MONTH. AND A FEW MONTHS BEFORE THAT IT WAS SOMETHING ELSE.
WHEN DRIVING MY 2014 FORD FOCUS, WHEN STOP AT A LIGHT AND BEGAN TO START GOING THE CAR STALLS OR OR IT STARTS TO SHAKE LIKE IF I WAS DRIVING A MANUAL TRANSMISSION, WHY HASN'T THE RECALL THEY SAID THEY DID FIXED THE PROBLEM!!! THIS HAPPENS ON CITY STREETS AND HIGHWAY.
TL* THE CONTACT OWNS A 2014 FORD FOCUS. WHILE DRIVING APPROXIMATELY 35 MPH, THE VEHICLE STALLED AND "TRANSMISSION NOT IN PARK" APPEARED ON THE MESSAGE CENTER. THE VEHICLE WOULD NOT RESTART. THE FAILURE OCCURRED TWO OTHER TIMES. THE VEHICLE WAS TOWED TO AN INDEPENDENT MECHANIC WHO DETERMINED THAT THE POWER TRAIN CONTROL MODULE FAILED AND NEEDED REPLACEMENT. THE VEHICLE WAS NOT TAKEN TO THE DEALER FOR DIAGNOSTIC TESTING OR REPAIRS. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 64,000.
CHECK ENGINE LIGHT CAME ON YESTERDAY OUT OF NOWHERE. CAR STARTED JERKING BAD AS I TOOK OFF. SLOWLY BUT GETTING WORSE TIL I HAD TO STOP. THEN DIDN'T WANNA CRANK BACK UP. STRANGE. SO WE HEAR A LOUD TICKING NOISE .. THIS IS WITH KEYS OUT OF THE CAR IGNITION.... I PUT KEYS IN , STILL NOTHING. EVENTUALLY IT CRANK BUT NO REVERSE. GOD HELP ME!!!!!!!!!!!
I STARTED MY CAR THE CHECK ENGINE LIGHT CAME ON, I PUT IT IN GEAR AND IT HESITATED TO ACCELERATE. IT ALSO WHEN I HAD IT IN PARK AND WENT TO PUT IT IN DRIVE, IT STARTED GOING IN REVERSE. HAD A DIAGNOSTIC TEST DONE AND IT CAME BACK: P0902 CLUTCH ACTUATOR CIRCUIT LOW. I ONLY DRIVE THE CITY STREETS.
THERE HAD BEEN OVER 30 OCCURRENCES OF HAVING PROBLEMS WITH MY CAR NOT BEING ABLE TO PROPERLY SHIFT INTO THE RIGHT GEAR. I HAVE HAD THE CLUTCH REPLACED 5 TIMES BUT IT HAS NOT FIXED THE SHIFTING. I'VE RAN INTO ISSUES AT STOP SIGNS AND STOP LIGHTS OF ALMOST GETTING INTO ACCIDENTS BECAUSE MY CAR WON'T PROPERLY GO INTO THE GEAR OR SHIFT CORRECTLY. MORE RECENTLY, 3 MONTHS AGO; MY CAR TURNED OFF AND WOULD NOT RUN BACK ON. WHEN TAKING IT INTO FORD THEY STATED THEY HAD NO REASON WHY THIS OCCURRED AND HAD NO EXPLANATION FOR ME.
SINCE PURCHASING THE CAR IN 2014 I HAVE HAD MULTIPLE TRANSMISSION ISSUES. CLUTCH REPLACEMENTS. SENSORS. EVERYTIME GIVEN A DIFFERENT EXCUSE FOR THE SAME SHUTTER AND ISSUES WITH THE CAR STALLING. THIS LAST TIME THE CAR COMPLETELY HAULTED FROM GOING 45MPH ON A 4 LANE ROAD, TRASMISSION LIGHT FLEW ON, RPMS WOULD REV UP, BUT CAR WOULD BARELY CREEP. I WAS ALMOST SLAMMED INTO FROM BEHIND BEFORE I COULD SAFETY MOVE TO THE SLOW LANE AND TRAVEL TO A SAFE STOPPING POINT. YES THE CAR WAS STILL ABKE TO NAVIGATE, BUT THAT DID NOT MATTER WHEN VEHICLES WERE COMING UP ON ME DRIVING 45+MPH TO MY VEHICLE THAT STALLED OUT. I CALLED FORD. IT TOOK DAYS TO GET THE CAR BACK AND IT HAS BEEN RUNNING WORSE THAN EVER! TRANSMISSION IS CONSTANTLY SLIPPING. A NEW CONSTANT SHUTTER HAS NOW DEVELOPED. THE CAR WILL SOMETIMES BEGIN TO MOVE FROM A STOP LIGHT, BUT DECIDE TO SUDDENLY DROP TO A CRAWL AND THE RPMS GO HIGH THEN AS IT CORRECTS THE RPMS NO LONGER ADJUST AND THE CAR NO LONGER FEELS IT IS AUTO SHIFTING CORRECTLY. ISSUES OCCUR DURING DRIVING, ON HIGHWAYS, AT STOP LIGHTS/SIGNS. WHEN GOING A STEADY SPEED WHEATHER IS IT 25 OR 65 THE CAR CONSTANTLY SHUTTERS ALL THE TIME NOW. THE TRANSMISSION OR CLUTCH SLIP ANYTIME ANY GIVEN DAY. IT IS UNPREDICTABLE. WORSE MORE DANGEROUS PROBLEMS WITH THIS VEHICLE AND NO HELP FROM FORD.
PURCHASED USED IN JUNE 2018. HAVE HAD ISSUES WITH THE TRANSMISSION SHIFTING WHILE DRIVING. THE CAR WON'T SHIFT INTO REVERSE AT ALL. TOOK BACK TO DEALERSHIP AND WAS TOLD IT WASN'T COVERED UNDER THEIR POWER TRAIN WARRANTY. WAS TOLD IT WAS A CLUTCH ISSUE AND WAS A COMMON PROBLEM WITH THESE CARS THAT FORD FAILED TO FIX.
WHILE DRIVING MY VEHICLE THE WIPER DELAY STOPS WORKING OR STARTS UP AFTER A DELAY INTO ANOTHER SETTING. FROM DELAY TO FULL WIPERS. SET THE WIPER ARM INTO ANOTHER COMMAND AND IT WORKS FINE AGAIN.
SHUDDERS AND SOMETIMES STALLS WHEN TRYING TO UPSHIFT,HAS DONE THIS SINCE NEW AND BEEN TAKEN BACK TO DEALERSHIP3 TIMES FOR REPAIR,PROBLEM STILL PERSISTS AFTER 61,000 MILES.FORD WAS AWARE OF THIS TRANSMISSION ISSUE AND SOLD CARS ANYWAY.VERY UNHAPPY WITH FMC.
WHEN PULLING OFF FROM A STOP THE CAR SHUDDERS AND SHAKES. THERE IS ZERO POWER BEHIND IT WHEN PULLING OUT NO MATTER A FLAT ROAD OR HILL. WHEN GOING UP HILL THE CAR STRUGGLES GREATLY. WHEN YOU ADD PASSENGERS TO THE EQUATION IT GETS INCREDIBLY WORSE. WHEN THERE ARE PASSENGERS IN THE CAR WHEN TAKING OFF FROM A STOP THE CAR SHAKES BAD AND HAS NO POWER. IT TAKES A LONG PERIOD TO GET TO EVEN 20 MPH WHICH MEANS GETTING ONTO A HIGHWAY IS EXTREMELY DANGEROUS. I AM TERRIFIED TO HAVE MY CHILDREN IN THIS CAR.
MY CAR'S TRANSMISSION HAS NOT WORKED CORRECTLY SINCE I PURCHASED IT NEW IN 2014. THE SALESMAN TOLD ME THAT THE JERKING WHILE ACCELERATING WAS THE COMPUTER GETTING USED TO MY DRIVING STYLE AND WOULD STOP AFTER A FEW WEEKS. THAT NEVER HAPPENED. IT JERKS, STUTTERS, STALLS, SURGES WITHOUT WARNING. IT'S DANGEROUS. I'VE HAD NEAR MISSES AND HE. I PULL OUT INTO TRAFFIC AND IT STALLS OUT. DRIVING AT LOW RPM IS THE WORST. THIS CAR IS A HAZARD AND SHOULD HAVE BEEN RECALLED YEARS AGO. BETTER YET FORD SHOULD NEVER BEEN ALLOWED TO CONTINUE TO SELL CARS WITH THE DPS6 TRANSMISSION AFTER THEY KNEW IT WAS DEFECTIVE. I WANT TO MAKE IT CLEAR THAT THIS PROBLEM IS ONGOING
HELLO I HAVE A 2014 FORD FOCUS AUTOMATIC GEAR WITH ONLY 80K MILES ON IT, I START FEELING A PROBLEM WHEN THE CAR IS SHIFTING FROM FIRST TO 2ND GEAR ONE MONTH AGO AND NOW I JUST HAD A A ALERT SAYING. " TRANSMISSION FAULT SERVICE NOW " I REALLY CAN'T BELIEVE IT TO MUCH PROBLEMS WITH THIS CAR I HOPE THERE CAN BE A RECALL TO FIX IT BECAUSE THIS IS JUST A SCAM FROM FORD THERE TAKING OUR MONEY AND GIVING US CARS THAT ARE NOT RELIABLE AT LEAST LOWER THE PRICE OF THE CARS IF YOUR SELLING THEM WITH PROBLEMS THIS IS UNACCEPTABLE TO MAKE CARS WITH ISSUE THAT WILL COST US MORE MONEY TO FIX IT THAN IT'S ORIGINAL PRICE WHAT TYPE OF SCAM IS THIS WHERE THE CUSTOMERS RIGHT REGARDING GETTING SCAMMED LIKE THIS
VEHICLE WAS RECALLED FOR NHTSA #18V735 CANISTER PURGE VALVE/FUEL TANK DEFORMATION. WHEN VEHICLE WAS TAKEN TO SHEEHY FORD OF GAITHERSBURG DEALERSHIP (MARYLAND) FOR CLUTCH REPLACEMENT IN JULY, 2019, DEALERSHIP ALSO CHECKED RECALLED CPV AND DEEMED IT WAS FINE AT THAT TIME. IN EARLY OCTOBER, 2019, APPROXIMATELY TWO MONTHS LATER, CPV STARTS FAILING, REMAINING "STUCK" OPEN, AND VEHICLE DOESN'T START AFTER FUELING. WHEN IT FINALLY STARTS, VEHICLE'S ENGINE NEEDS TO BE REVVED IN ORDER TO KEEP FROM STALLING. FORD AND DEALERSHIP SAY THEY WILL NO LONGER PAY FOR REPLACEMENT OF RECALLED CPV BECAUSE "IT WAS FINE WHEN THEY CHECKED IT" TWO MONTHS PRIOR. OWNERS WITH RECALLED VEHICLES HAVE UNTIL DECEMBER 31, 2019 FOR REIMBURSEMENT OF PRIOR CPV FIX OR COVERED REPLACEMENT OF FAILED, RECALLED PART, HOWEVER. WHILE THIS HAS NOT YET CAUSED AN ACCIDENT, IT IS A SAFETY HAZARD, IT IS A RECALLED PART ON OUR VEHICLE, AND FORD SHOULD STILL COVER REPLACEMENT OF RECALLED PARTS, ESPECIALLY AS WE ARE WITHIN THE GIVEN TIME FRAME OF COVERED REPLACEMENT. ALSO, IF WE HAD NOT HAD TO BRING VEHICLE IN FOR CLUTCH REPLACEMENT JUST TWO MONTHS EARLIER, THE RECALL WOULD STILL BE OPEN ON OUR VEHICLE.
WHEN I PUT THE CAR INTO DRIVE AFTER REVERSING OUT OF MY DRIVEWAY, IT WOULD SHIFT INTO DRIVE BUT THE CAR WOULDN'T GO
TL* THE CONTACT OWNS A 2014 FORD FOCUS. THE CONTACT STATED THAT THE ENGINE FAULT WARNING INDICATOR ILLUMINATED. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 18V735000 (FUEL SYSTEM, GASOLINE); HOWEVER, THE PARTS FOR THE RECALL REMEDY WERE NOT AVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME TO REPAIR THE VEHICLE. HAROLD ZEIGLER FORD (11979 FULTON ST E, LOWELL, MI 49331, (800) 646-4660) WAS CONTACTED AND STATED THAT THE NEXT AVAILABLE APPOINTMENT WAS OCTOBER 28, 2019. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE FAILURE MILEAGE WAS UNKNOWN. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.
WHILE COASTING THE VEHICLE CAN'T DECIDE TO DOWNSHIFT OR GO INTO NEUTRAL. CAR HESITATES FROM A DEAD STOP WHEN THERE IS PASSENGERS.
THE EXCESSIVE VACUUM MAY RESULT IN AN ENGINE STALL WHILE DRIVING, WITHOUT WARNING AND WITHOUT THE ABILITY TO RESTART. THE CANISTER PURGE VALVE FAILS AS IN RECALL 18V735000, BUT IT DOES COVER THIS VIN.
WE WERE NOTIFIED THAT THE "CLUTCH" ON THE FORD FOCUS WAS UNDER WARRANTY FOR THE LIFE TIME OF OUR CAR DUE TO A SHUTTERING SENSATION WHEN PULLING OUT FROM A COMPLETE STOP. WE ARE NOW ON OUR 3RD REPLACEMENT SINCE 2015. THE LATEST REPAIR WAS ON 9-27-19
TL* THE CONTACT OWNS A 2014 FORD FOCUS. THE CONTACT STATED THAT THE VEHICLE EXPERIENCED TRANSMISSION FAILURE EVER SINCE PURCHASING THE VEHICLE. THE CONTACT STATED THAT THE VEHICLE STALLED WHEN THE ACCELERATOR PEDAL WAS DEPRESSED WITHOUT WARNING. THE CONTACT ALSO STATED THAT AFTER AN EXTENDED PERIOD OF DRIVING, THE STALLING BECAME MORE PREVALENT. THE CONTACT THEN TOOK THE VEHICLE TO AN INDEPENDENT MECHANIC WHO STATED THAT THEY WERE AWARE OF THE TRANSMISSION DEFECT AND OFFERED HIM A SOFTWARE UPGRADE. THE CONTACT STATED THAT THE FAILURE PERSISTED AFTER THE UPGRADE. THE CONTACT TOOK THE VEHICLE TO STATE COLLEGE FORD LINCOLN INC (3140 W COLLEGE AVE, STATE COLLEGE, PA 16801, 814-238-5041) AND WAS INFORMED THAT THE CLUTCH NEEDED TO BE REPLACED AND THAT THE VEHICLE WOULD NOT BE COVERED UNDER WARRANTY BECAUSE IT WAS UNDER A RECONSTRUCTED TITLE. THE CONTACT WAS INFORMED THAT HE WOULD HAVE TO PAY OUT OF POCKET FOR THE CLUTCH TO BE REPLACED. HE ALSO HAD TO PAY AN $85 DIAGNOSTIC FEE. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE VEHICLE WAS NOT REPAIRED. THE FAILURE MILEAGE WAS APPROXIMATELY 20,000.
WHEN ACCELERATING, THE VEHICLE WILL SHAKE AND SHUDDER DUE TO A PROBLEM WITH THE DUAL CLUTCH AS DESCRIBED BY THE MANUFACTURER HTTPS://MEDIA.FORD.COM/CONTENT/FORDMEDIA/FNA/US/EN/NEWS/2019/08/14/FORD-STATEMENT-ON-DPS6-CUSTOMER-SATISFACTION-ACTIONS.HTML I HAVE CONTACTED FORD ABOUT MY ISSUE BUT THEY SAID MY VEHICLE WOULD NOT BE ELIGIBLE UNLESS THE CHECK ENGINE LIGHT CAME ON EVEN THOUGH I AM HAVING THE SAME PROBLEMS DESCRIBED.
TL* THE CONTACT OWNS A 2014 FORD FOCUS THE VEHICLE INDEPENDENTLY ACCELERATED THE CONTACT WAS ALMOST INVOLVED IN A CRASH THE CONTACT WAS CONCERNED ABOUT THE TRANSMISSION AND A PROBLEM WITH SHUDDERING WHILE DIVING WHILE DRIVING AT 25 MPH, THE VEHICLE INDEPENDENTLY ACCELERATED WITH THE RPM'S REDLINED. THE BRAKE PEDAL WAS DEPRESSED AND THE VEHICLE FISHTAILED TO A STOP. THE VEHICLE WAS NOT TAKEN TO BE DIAGNOSED. ADDITIONALLY, THE VEHICLE EXPERIENCED A HESITATION WHEN THE ACCELERATOR PEDAL WAS DEPRESSED ON SEVERAL OCCASIONS. ON ONE OTHER OCCASION WHILE DRIVING AT 10 MPH, THE VEHICLE STALLED WITHOUT WARNING. THE CONTACT WAS ABLE TO RESTART THE VEHICLE. THE CONTACT STATED THAT THE VEHICLE WAS SCHEDULED TO RECEIVE FIELD SERVICE ACTION NUMBER: 19N08 (POWER TRAIN). THE VEHICLE WAS NOT REPAIRED. JOHN SANG FORD LINCOLN, 195 UPPER RIVER RD, GALLIPOLIS, OH 45631, (800) 272-5179, WAS CONTACTED BY PHONE TO HAVE THE FIELD SERVICE CAMPAIGN PERFORMED. THE MANUFACTURER WAS CONTACTED AND INFORMED OF THE FAILURE. A CASE NUMBER WAS NOT PROVIDED. THE APPROXIMATE FAILURE MILEAGE WAS 97,000.
THE CAR HAS BEEN STALLING, JERKING, JUMPING AND SKIPPING EVERY TIME I ACCELERATE. I HAVE TAKEN THE CAR TO THE DEALERS MORE THAN 4 OR 5 TIMES SINCE I BOUGHT IT IN 2014! THEY TOLD ME THOSE CARS WILL DO THAT. WRONG! I HAVE ALL THE PAPERWORK OF HOW MANY TIMES I HAVE TAKING IT FOR THE SAME THING. THE CAR CONTINUES TO SHUDDERS AT SLOW SPEEDS, AND JERKS INTO GEAR. WHEN BACKING UP ON INCLINE STREET/DRIVEWAY, ROLLS BACK. WHEN ACCELERATING IN A HIGHWAY IS DANGEROUS AS THE CAR DOES NOT RESPOND AND MAKING IT A SAFETY HAZARD WHEN SHIFTING LANES, ENTERING ON INTERSECTIONS OR HIGHWAY. THE PROBLEM CONTINUES AFTER TAKING IF TO THE DEALER MANY TIMES.
HAVE BEEN EXPERIENCING MAJOR JERKING AND STUTTERING WHEN CAR CHANGE FROM 1ST TO 2ND GEAR. REALLY HAVE TO PRESS ON GAS FOR IT TO ACCELERATE. VERY DANGEROUS FOR WHEN TRYING TO MERGE LANES ON FREEWAY. IT HAS SHUT OFF TWICE ON DIFFERENT OCCASIONS AND WOULD NOT RESTART. CHECK ENGINE LIGHT JUST TURNED ON AT 89,000 MILES. EXTREMELY UNCOMFORTABLE WITH DRIVING IT DUE TO THESE PROBLEMS. THERE WERE OCCASIONS WHERE I COULD NOT ACCELERATE AND CARS WERE CLOSE TO CRASHING INTO ME.
MY 2014 FOCUS IS PART OF THE GROUP OF CARS THAT HAS A TERRIBLE CLUTCH SLIPPAGE PROBLEM. IT'S SO BAD THAT FORD HAS OFFERED TO REPLACE THE CLUTCH ON EXTENDED WARRANTY THROUGH A CUSTOMER SATISFACTION PROGRAM. ONLY ONE PROBLEM, BECAUSE MY CAR HAS A RESTORED SALVAGE TITLE, THAT PROGRAM DOESN'T INCLUDE ME. FORD HAS REPLACED THIS CLUTCH ONCE A WHILE BACK, THE CAR HAD A RESTORED TITLE THEN AS WELL. SO THIS CLUTCH THAT IS BAD IS THE REPLACED CLUTCH THAT SHOULD HAVE A WARRANTY REGARDLESS OF THE TITLE STATUS OF THE CAR. IF THIS HAD BEEN LISTED AS A RECALL, IT WOULD HAVE COVERED ME, BUT BECAUSE IT'S CALLED A "CUSTOMER SATISFACTION PROGRAM" THEY WON'T COVER ME. FORD CLAIMS THEY CAME TO THAT CONSENSUS WITH THE HELP OF THE NHSTA, IF THIS IS SO, PLEASE EXTEND THE CLUTCH COVERAGE TO PEOPLE LIKE ME! WE HAVE THE SAME PROBLEM CLUTCH AS CARS WITH A CLEAN TITLE, AND THE CLUTCH DIDN'T GO BACK BECAUSE OF AN ACCIDENT! IT'S A TERRIBLE PRODUCT THAT FORD DISCONTINUED FOR GOOD REASON. PLEASE RECONSIDER AND MAKE THIS A RECALL.......
NOT SURE WHY BUT CAR STUDURDS GOING IN TO 1ST GEAR AND 2ND. FUEL FOR THIS VEHICLE IS CONSUMED VERY FAST.
AFTER 2 VISIT TO FORD THEY STATED THAT I NEEDED TO WAIT FOR A LETTER IN ORDER FOR THEM TO REPLACE PARTS THEY HAVE. THE CAR IS RUNNING LEAN BANK 1. WHEN FUELING, IT STALLS. IT HAS STALLED WHILE DRIVE ON A FEW OCCASIONS. THE FUEL ITSELF, GOES QUICK, NOW THAT THE PROBLEM HAS PERSISTED. GETTING UNDER THE CAR, FUEL TANK LOOKS DEFORMED AS WELL AND THE CODE I GET IN THE CAR IS P0171. IT'S BEEN CLOSE TO YEAR SINCE IT'S STARTED AND I STILL HAS NOT RECEIVED A LETTER.
'POWER STEERING ASSIST FAULT' CAME UP A FEW WEEKS AGO. I SHUT IT OFF AND TURNED IT BACK ON AND IT CLEARED. WENT TO START IT UP TODAY AND THE FAULT WAS ON AS I PULLED OUT OF THE GARAGE. STAYED ON STOPPING AND STARTING 5 TIMES. ALSO DROVE IT AND WAS VERY DIFFICULT TO STEER. THIS WILL BE A SAFETY ISSUE FOR MY 16 YEAR OLD DAUGHTER WHO IS SUPPOSED TO DRIVE THIS CAR.
TL* THE CONTACT OWNS A 2014 FORD FOCUS. THE CONTACT STATED THAT HE EXPERIENCED SEVERAL FAILURES WITH THE TRANSMISSION. THE VEHICLE WAS REPAIRED PER NHTSA CAMPAIGN NUMBER: 13V523000 (POWER TRAIN); HOWEVER, THE FAILURE PERSISTED. AFTER THE REPAIR, THE CHECK ENGINE WARNING INDICATOR ILLUMINATED. THE CONTACT INFORMED VIVA FORD (5550 N DESERT BLVD, EL PASO, TX 79912, 915-834-2800) AND WAS INFORMED THAT THE FAILURE WAS NOT RELATED TO THE RECALL. WHILE DRIVING VARIOUS SPEEDS, THE VEHICLE STALLED AND SHUT OFF WITHOUT WARNING. THE CONTACT TOOK THE VEHICLE TO VIVA FORD ON SEVERAL OCCASIONS TO HAVE THE VEHICLE SERVICED FOR SEVERAL UNKNOWN RECALLS AND DEFECTS. REGARDING THE LATEST FAILURE, THE DEALER INFORMED THE CONTACT THAT THE WARRANTY HAD EXPIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE AND DID NOT ASSIST. THE VEHICLE WAS NOT REPAIRED. THE FAILURE MILEAGE WAS 18,000.
CAR HAS BEEN IN DEALER AT FRED GRANDE FORD FOR OVER A MONTH FOR RECALLS ON TRANSMISSION AND FUEL TANK NO RESOLUTION RECALL 18 V DASH 735 AND TRANSMISSION SHUTTER DEALERSHIP WILL NOT REPAIR A VEHICLE AND IS TRYING TO CHARGE ME A FEE FOR A RECALL
CAR IS JUMPING AND SKIPPING WHEN TAKING OFF FROM A STOP.
JUST GOT ANOTHER LETTER FROM FORD EXTENDING WARRANT ON PARTS. AT 80K TRANSMISSION, FROM TAKE OFF STILL PULLS ANS JERKS, HESITATES, AND FINALLY LUNGES, CAN'T EVEN PASS ON FREEWAY. IT'S A SAFETY HAZARD.
TL* THE CONTACT OWNS A 2014 FORD FOCUS. THE CONTACT STATED THAT THE HORN WAS INOPERABLE. THE ELECTRICAL FUSE WAS REPLACED, BUT THE FAILURE CONTINUED. THE CAUSE OF THE FAILURE WAS NOT DETERMINED. THE LOCAL DEALER AND MANUFACTURER WERE NOT NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 82,000.
FROM A DEAD STOP CAR SHUDDERS, BETWEEN GEARS WILL SLIP THEN PULL. NOT REALLY ACCELERATING. CLUTCH WILL SLIP, THEN JERK WHEN IT CATCHES. THIS IS PREVALENT IN LOWER GEARS.
VEHICLE EXHIBITS SHIFTING PROBLEMS IN LOW GEARS (STARTING OUT FROM STOP); LOSS OF POWER, CHECK ENGINE LIGHT TURNS ON, TRANSMISSION OVERHEATING ERROR MESSAGE IS DISPLAYED ON DASH
TL* THE CONTACT OWNS A 2014 FORD FOCUS. WHILE DRIVING VARIOUS SPEEDS, THE VEHICLE FAILED TO SHIFT INTO GEAR AND THE SERVICE ENGINE WARNING INDICATOR ILLUMINATED. THE VEHICLE WAS TAKEN TO HAGERSTOWN FORD (1714 MASSEY BLVD, HAGERSTOWN, MD 21740, (301) 733-3673) WHERE IT WAS DIAGNOSED THAT THE CLUTCH NEEDED TO BE REPLACED. THE VEHICLE WAS REPAIRED. THE MANUFACTURER WAS CONTACTED AND PROVIDED CASE NUMBER: CAS 24237271. THE FAILURE MILEAGE WAS 85,000.
QUITE OFTEN MY CAR SHUTTERS WHEN I START TO TAKE OFF OR GO UP AN INCLINE. THE SHIFTING SEEMS TO WIND OUT LONGER THAN IT SHOULD WHEN I PRESS THE ACCELERATOR TO SPEED UP. I ALSO EXPERIENCE A ROLLBACK WHEN ON A HILL WHILE STOPPED. THE SHUTTERING AND THESE OTHER ISSUES HAVE BEEN HAPPENING SINCE I BOUGHT THE CAR AT A FORD DEALERSHIP IN FEB, 2017.
RECEIVED A NOTICE FOR A CLUTCH REPAIR, BRINGING IN ON FRIDAY. CAR STILL SHUDDERS AT SLOW SPEEDS, AND JERKS INTO GEAR. WHEN BACKING UP ON INCLINE DRIVEWAY, CAR ROLLS BACK.
VEHICLE SHUDDER WHILE ACCELERATING FROM STOP. 1ST TO 2ND GEAR. PREEXISTING CONDITION FROM MANUFACTURER
TL* THE CONTACT OWNS A 2014 FORD FOCUS. ON JUNE 15, 2017, THE HORN WAS REPAIRED BY MIKE BASS FORD (5050 DETROIT RD, SHEFFIELD, OH 44035). APPROXIMATELY SIX MONTHS LATER, THE HORN STOPPED WORKING. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED AGAIN. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 67,000.
CAR STALLS AT WILL, GAS GAUGE & MILES TO EMPTY ALWAYS WRONG, LOW FUEL INDICATOR LIGHT NEVER COMES ON AND HAS HUGE PROBLEM W/ ACCELERATION. IT OFTEN SHAKES VIOLENTLY WHEN I HIT GAS PEDAL, ALSO TAKES FOREVER TO GET UP TO SPEED. IF IT'S NOT SHAKING VIOLENTLY THEN IT JUST STALLS, LITERALLY DIES, WILL NOT RESTART. FORGET FUEL GAUGE. NOT ONLY IS IT ALWAYS WRONG, IT CHANGES AT WILL. I GO UP OR DOWN A HILL, GAUGE & MILES TO EMPTY CHANGES. LOW FUEL INDICATOR NEVER LIGHTS UP SO WHO KNOWS HOW MUCH GAS I HAVE. LAST TWO TIMES IT STALLED ON HIGHWAY AT 65MPH. ENGINE JUST CUT OUT, DIED & WOULD NOT RESTART. HAS BEEN TO DEALERSHIP 3 TIMES IN 3 WEEKS FOR SAME ISSUES. FIRST INCIDENT, KINDLE FORD IN CAPE MAY COURT HOUSE, NJ HAD IT 9 DAYS OVER LABOR DAY HOLIDAY. FINALLY ADVISED REPAIRS ELIGIBLE UNDER RECALL HOWEVER WAITING FOR PARTS, SPECIFICALLY FUEL TANK, WHICH ACCORDING TO FEDEX WAS IN TRANSIT. 'LUCKY FOR ME' HE SAID, FINALLY HAD LOANER AVAILABLE. I'M WALKING TO GET LOANER WHEN SUDDENLY TECH YELLS OVER THAT MY CAR IS DONE! WHAT? HE JUST SAID TANK WAS IN TRANSIT! RELUCTANTLY TOOK MY CAR ONLY TO HAVE IT DIE AGAIN. HAD IT TOWED TO KINDLE AGAIN AND HE SAID CAR STARTED RIGHT UP FOR HIM AFTER HE PUT GAS IN IT. HE IMPLIED I RAN OUT OF GAS BECAUSE GAUGE WAS PINNED ON EMPTY. I HAD PUT GAS IN IT THAT MORNING. GAUGE INDICATES IT WAS LOW BUT IT WAS NOT PINNED ON EMPTY (SEE PHOTO). AND IF THAT WAS THE CASE, WARNING LIGHT NEVER CAME ON (SEE PHOTO). NOW THEY ARE SAYING THEY CAN'T FIX IT UNTIL THEY REPLICATE PROBLEMS FOR THEMSELVES. AS IF I WAS LYING! CAR DOESN'T DO IT WHEN THEY DRIVE IT SO WHAT DO I DO? I'M AFRAID TO DRIVE MY OWN CAR BUT I HAVE TO GO TO WORK, ETC. I JUST HOPE MY SON & I AREN'T KILLED WHEN CAR UNEXPECTEDLY STALLS AGAIN WHILE WE ARE ON THE HIGHWAY.
TAKATA RECALL. MY CAR WAS STATIONARY WHEN THE CHECK ENGINE LIGHT CAME ON. I WAS ABLE TO SLOWLY GET HOME ONCE I GOT PAST TWO RPM'S CAR DRIVES FINE. BEFORE YOU GET TO TWO RPMS, THE CAR WILL STALL, JERK, SHAKE. CAR DIED AT INTERSECTION WHEN I HAD TO MAKE COMPLETE STOP, STARTED SHAKING TERRIBLE BAD WAS ABLE TO TURN OFF THE ENGINE OFF AND TURN IT BACK ON BARELY MAKING IT THROUGH THE INTERSECTION AGAIN ONCE YOU GO PAST TWO RPMS SPEED IS FINE SYMPTOMS DISAPPEAR. GOING THROUGH ANOTHER MAJOR INTERSECTION CAR ALMOST STALLED IN THE MIDDLE OF THE INTERSECTION ALMOST CAUSING A T-BONE ACCIDENT. THIS IS A VERY DANGEROUS CAR .
I ONLY DRIVE ONCE PER WEEK, STILL SHUDDERING WITH LACK OF POWER. CAR ACTUALLY DECELERATES ON INCLINE, REALLY HAVE TO GET ON GAS.
RADIO MALFUNCTION. AFTER SOME TIME OF DRIVING, THE RADIO WILL BEGIN TO CRACKLE WHICH LEADS ALMOST UNBEARABLE POPPING WITHIN THE SPEAKERS AND HAS ALSO CAUSED THE RADIO TO STOP WORKING ALTOGETHER BUT STILL MAKES THE POPPING NOISE. POPPING NOISE IS SO LOUD THAT IT HAS FRIGHTENED THE DRIVER SEVERAL TIMES. THE DRIVER HAS EVEN MADE THE DECISION TO JUST REMOVE THE RADIO FROM THE VEHICLE TO PREVENT BEING FRIGHTENED AND JERKING THE STEERING WHEEL. THIS HAPPENS NEARLY ALL OF THE TIME, WHETHER THE VEHICLE IS IN MOTION OR STATIONARY, WHETHER TURNED OFF OR RUNNING.
TAKATA RECALL. ON THE DATE OF 9/4/19 WHILE BACKING OUT OF MY DRIVEWAY ONTO A MAIN STREET, MY CAR STALLED AS I SHIFTED MY GEAR INTO DRIVE. THE CHECK ENGINE LIGHT IMMEDIATELY TURNED ON AFTER. I THEN PRESSED THE GAS PEDAL AFTER SHIFTING INTO DRIVE TO MOVE MY CAR FROM IMPEDING TRAFFIC BUT THE CAR WOULD NOT MOVE. I PROCEEDED TO GET OUT OF THE CAR AND PUSH THE CAR TO A SAFE AREA. AFTER, I TURNED OFF AND ON MY CAR HOPING THIS WOULD JUST BE A MINOR ELECTRICAL MISTAKE BUT WHEN I TURNED THE ENGINE BACK ON, THE CAR WOULD TAKE APPROXIMATELY 15 SECONDS (WHILE PRESSING ON THE GAS PEDAL) TO JOLT FORWARD AND PROCEED TO DRIVE IN A JITTERY MANNER. WHILE DRIVING TO MY NEAREST MECHANIC, THE CAR CONTINUED TO STUTTER, WHILE THE GAS PEDAL AND ACCELERATION DID NOT CORRESPOND WITH EACH OTHER. UPON ARRIVING TO MY MECHANIC I WAS NOTIFIED THAT I MAY STILL HAVE WARRANTY ON MY FORD VEHICLE. I WAS THEN TOLD BY FORD DEALERSHIP THAT I HAD AROUND 6 OR 7 RECALLS ON MY VEHICLE, ONE BEING TRANSMISSION. I WAS UNAWARE OF THIS NOR DID I RECEIVE ANY NOTIFICATION THAT MOST OF THESE RECALLS WERE CALLED ON MY VEHICLE. AFTER TALKING WITH THE FORD SERVICE ASSISTANT HE STATED THEY WERE UNABLE TO FIX MY TRANSMISSION FULLY BUT ONLY REPLACE THE PARTS THAT WAS RECALLED FOR THE VEHICLE (TRANSMISSION MODULE). I WAS AT RISK OF A VERY BACK CAR ACCIDENT DUE TO THE FORDS RECALLS AND THE LACK OF THEIR ABILITY TO MAKE THEIR CUSTOMERS AWARE OF THESE PROBLEMS. I AM VERY UPSET AND WOULD LIKE TO HAVE MY CAR'S TRANSMISSION FIXED AS SOON AS POSSIBLE.
NOT ONLY HAVE I BROUGHT MY CAR IN 4 TIMES FOR THE TRANSMISSION, NOW THE SUSPENSION IS STARTING TO SAG WHICH IS CAUSING THE TIRES TO RUB AND WEAR OUT AFTER A YEAR. I HAVE BEEN TOLD BY THE SERVICE DEPARTMENT THAT THIS IS IRREPARABLE.
I WAS TOLD UPON PURCHASE THAT MY VEHICLE WAS SUPPOSED TO SHUDDER AND LUNGE, I WAS NOT INFORMED OF THE SEVERITY OF THE RECALLS AND THE TRANSMISSION ISSUES. MY CAR IS UNSAFE TO DRIVE AS IT HAS TROUBLE SWITCHING GEARS, AND I FEAR PULLING INTO TRAFFIC. WHEN GETTING IT FIXED THE FORD DEALERSHIP, BILL COLLINS FORD IN LOUISVILLE KY REFUSED A CURIOUSLY VEHICLE FOR THE 7-10 DAYS IT IS ESTIMATED THEY WILL NEED TO 'REPAIR' MY TRANSMISSION
TL* THE CONTACT OWNS A 2014 FORD FOCUS. WHILE DRIVING 40 MPH, THE VEHICLE BEGAN TO STALL AND SHUT OFF IN THE MIDDLE OF THE ROAD. THERE WERE NO WARNING INDICATORS ILLUMINATED. THE CONTACT WAS ABLE TO DRIVE 20 MPH TO AN INDEPENDENT MECHANIC WHERE IT WAS DIAGNOSED THAT THE TRANSMISSION NEEDED TO BE REPLACED. THE VEHICLE WAS REPAIRED ON APRIL 11, 2019, BUT THE FAILURE CONTINUED. THE CONTACT ALSO EXPERIENCED A FAILURE WHEN TRYING TO USE THE REVERSE GEAR. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE DEALER AND MANUFACTURER WERE NOT CONTACTED. THE FAILURE MILEAGE WAS 108,836.
TRANSMISSION SLIPS AND STOPPED WORKING. SOFTWARE HAS BEEN UPDATED/RELOADED 4 TIMES. REPLACED CONTROL MODULE. FIXED CLUTCHES
CAR WILL SHOW "STOP SAFELY NOW" WARNING AND COMPLETELY SHUT OFF ALL CONTROLS AT HIGHWAY SPEEDS. THAT CAR DOES NOT ALLOW YOU TO MOVE IT OUT OF THE FAST LANE OR ANY LANE. THERE IS NO WAY TO MOVE THE CAR TO SAFETY ONCE THE WARNING ACTIVATES. VERY DANGEROUS SITUATION.
FORD CUSTOMER SATISFACTION PROGRAM 19N08 IS AN EXTENDED WARRANTY FOR THE CLUTCH. THE LETTER STATES IT IS A ONE TIME REPAIR PROGRAM. HOWEVER, WHEN I REACHED OUT TO FORD THE SYSTEM SAID THERE WAS NO FURTHER INFORMATION ON THE PROGRAM. THE TROUBLE IS MY VEHICLE HAS ALREADY HAD A CLUTCH REPLACEMENT AND THE PROBLEM STILL EXISTS. SO IF FORD ALLOWS FOR ONLY A ONE TIME REPAIR THEN THOSE VEHICLES THAT STILL EXPERIENCE DELAYED ACCELERATION, SHUDDER, BUCKING, AND KICKING AFTER A CLUTCH REPLACEMENT WILL NOT BE COVERED. THE IDEA THAT FORD IS EXTENDING THE WARRANTY FOR A ONE TIME REPAIR SHOWS THE COMPANY MAY LEAVE PEOPLE WITH VEHICLES THAT DO NOT FUNCTION PROPERLY. MY VEHICLE IS ONE THAT FALLS INTO THIS CATEGORY.
TL* THE CONTACT OWNS A 2014 FORD FOCUS. THE CONTACT RECEIVED A RECALL NOTIFICATION FOR NHTSA CAMPAIGN NUMBER: 18V735000 (FUEL SYSTEM, GASOLINE) AND STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME TO REPAIR THE VEHICLE. AL PIEMONTE FORD (2500 W NORTH AVE, MELROSE, IL 60160) WAS CONTACTED AND CONFIRMED THAT PARTS WERE NOT AVAILABLE TO PERFORM THE RECALL REPAIR. THE CONTACT STATED THAT THE VEHICLE HESITATED WHEN ATTEMPTING TO ACCELERATE. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS UNKNOWN. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.
TL* THE CONTACT OWNS A 2014 FORD FOCUS. WHILE DRIVING 15 MPH, THE TRANSMISSION COMPLETELY FAILED WITHOUT WARNING. PRIOR TO THE FAILURE, THE TRANSMISSION FAULT WARNING INDICATOR ILLUMINATED. PRIOR TO THE FAILURE, THE VEHICLE WAS REPAIRED PER NHTSA CAMPAIGN NUMBER: 13V523000 (POWER TRAIN) BY WEBB FORD (9809 INDIANAPOLIS BLVD, HIGHLAND, IN 46322, 219-924-3400). AFTER THE REMEDY WAS PERFORMED, THE FAILURE CONTINUED. THE CONTACT CALLED THE SAME DEALER AND WAS INFORMED THAT THE FAILURES WERE NORMAL AND THAT THE VEHICLE NEEDED TO BECOME ACCUSTOMED TO THE CONTACT'S DRIVING PATTERNS. SINCE OWNING THE VEHICLE, THE CONTACT HAD TAKEN THE VEHICLE TO BE SERVICED FOR SEVERAL TRANSMISSION FAILURES AT SEVERAL OTHER DEALERS INCLUDING RIVER VIEW FORD (2200 US-30, OSWEGO, IL 60543, 888-994-1003), ART HILL FORD LINCOLN (901 W LINCOLN HWY, MERRILLVILLE, IN 46410, 219-738-5300), AND VAN DRUNEN FORD (3233 183RD ST, HOMEWOOD, IL 60430, 708-798-1668). FOR THE RECENT FAILURE, VAN DRUNEN FORD REPLACED THE CLUTCH. THE CONTACT REFUSED TO PAY FOR THE REPAIR DUE TO ALL THE PREVIOUS RECALLS ASSOCIATED WITH THE VEHICLE. THE MANUFACTURER WAS NOTIFIED OF THE FAILURES AND DID NOT ASSIST. THE VEHICLE WAS NOT REPAIRED. THE FAILURE MILEAGE WAS 15,263.
CHATTERING, SHUDDERING AND CUTTING OUT ON ACCELERATION AND IT HAS ERRATIC AND DELAYED SHIFTING.
FORD SHOULD GIVE ME A NEW TRANSMISSION, CAN'T EVEN GET TO LA FROM HOLLISTER. THE VEHICLE STILL HAS NO POWER, AND IS SLIPPING AND HESITATING LIKE CRAZY.
TL* THE CONTACT OWNS A 2014 FORD FOCUS. WHILE DRIVING VARIOUS SPEEDS, THE VEHICLE VIOLENTLY VIBRATED. ALSO, THE VEHICLE VIBRATED WHEN STARTED AND COOLANT WAS DISCOVERED LEAKING FROM THE VEHICLE. THE VEHICLE WAS TAKEN TO LINDSAY FORD (11250 VEIRS MILL RD, WHEATON, MD 20902, (888) 457-7005) WHERE THE WATER PUMP WAS REPLACED; HOWEVER, THE FAILURE RECURRED. THE CONTACT PLANNED TO TAKE THE VEHICLE BACK TO THE DEALER. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS 59,000.
CAR SHUTTERS WHEN PULLING OUT SLIPS WHEN ACCELERATING HARD SHIFTS TRANSMISSION CONTROL MODULE REPLACED UNDER RECALL.FORD ISSUED A CUSTOMER SATISFACTION BULLETIN A COUPLE OF WEEKS AGO BULLETIN # 19N08 BUT REFUSE TO REPLACE CLUTCH BECAUSE OF TITLE BRANDED VEHICLE THIS CAR IS DANGEROUS TO DRIVE BECAUSE IT LOSES POWER WHEN CLUTCH SHUTTERS AND WHEN PASSING VEHICLE CLUTCH SLIPS HORRIBLY.THIS PROBLEM IS A SAFETY ISSUE AND WHEN I CONTACTED FORD CUSTOMER SERVICE THEY REFUSED TO PERFORM RECALL ON VEHICLE.
TL* THE CONTACT OWNS A 2014 FORD FOCUS. WHILE DRIVING APPROXIMATELY 20 MPH, THE VEHICLE DID NOT RESPOND WHEN THE ACCELERATOR PEDAL WAS DEPRESSED. THE CONTACT MERGED TO THE SHOULDER AND THEN KEPT DRIVING UNTIL THE DESIRED SPEED OF 65 MPH WAS REACHED. THE VEHICLE WAS NOT TAKEN TO THE DEALER OR AN INDEPENDENT MECHANIC FOR DIAGNOSTIC TESTING. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE VEHICLE WAS NOT REPAIRED. THE APPROXIMATE FAILURE MILEAGE WAS 110,000.
VEHICLE HAS A CLUNKING NOISE FROM THE ENGINE AREA
DOWN SHIFTS AND STALLS OUT IN TRAFFIC WITHOUT WARNING.ENGINE LIGHT COMES ON AND ENGINE SHUTS OFF.
TAKARA RECALL THE CAR CAN RUN FOR A FEW MINUTES GIVE OR TAKE 30 MINUTES THEN JUST SHUTS OFF. IT TAKES A FEW MINUTES JUST TO TURN IT BACK ON IF LUCKY OR HAVE TO CALL AND HAVE IT TOWED.
I WAS DRIVING ON THE HIGHWAY AND THE CAR JUST STOPPED GETTING GAS OR RESPONDING TO ME IT DROPPED SPEED DRAMATICALLY AS A SIMI WAS BEHIND ME WHICH READ OVERSIZED LOAD AND I WAS GOING UP HILL SO I WAS TRYING TO TRY MY HARDEST TO GET IN THE EMERGENCY LANE THEN THE ENGINE LIGHT POPPED ON FOOLING A WARNING OF MY TRANSMISSION WAS HOT TO STOP. I WAS TERRIFIED I HAD MY 2 KIDS IN THE BACK AND THEY WERE SCARED ALSO I THOUGHT FOR SURE WE WERE GOING TO DIE THAT MOURNING. I'M TO SCARED TO DRIVE THAT CAR OR ANY OTHER CAR AFTER GOING THREW THAT. IT'S IN THE SHOP NOW BUT THE DEARSHIP IS ALREADY TRYING TO TELL ME THE BILL FOR STUFF. I'M CONFUSED AND VARY AGGRAVATED THANKS TO ALL THAT I DONT KNOW WHAT TO DO BEING A SINGLE DAD TRYING TO DO GOOD. THIS HAPPENED ON I-25 NORTH BOUND NEAR HIGHWAY 66 MEAD EXIT. COLORADO
THE FORD FOCUS I OWN WAS MANUFACTURED IN 2014 WITH A KNOWN TRANSMISSION PROBLEM. THE MANUFACTURE ALONGSIDE THEIR FRANCHISES KNOW ABOUT THIS ISSUE YET THEY STILL REFUSE TO REPAIR IT.
O2 SENSORS NOT SET TO READY. UNABLE TO PASS EMISSIONS AS A RESULT. TAKEN TO FORD TO FLASH ECM. DID NOT CORRECT ISSUE. HAVE READ ON OTHER FORUMS OF OTHER DRIVERS WITH THIS ISSUE AS WELL.
TL* THE CONTACT OWNS A 2014 FORD FOCUS. WHILE DRIVING AT ANY SPEED, THE GEAR SHIFTED OUT OF FIRST GEAR AND AN UNKNOWN WARNING INDICATOR ILLUMINATED. THE VEHICLE STALLED AND WAS TOWED TO THE CONTACT'S RESIDENCE. THE VEHICLE FAILED TO START AND WAS TOWED TO AN INDEPENDENT MECHANIC WHO DIAGNOSED THAT THE COMPUTER SYSTEM FAILED AND THE TRANSMISSION NEEDED TO BE REPLACED. THE MANUFACTURER AND DEALER WERE NOT MADE AWARE OF THE FAILURES. THE VEHICLE WAS NOT REPAIRED. THE FAILURE MILEAGE WAS NOT PROVIDED.
TCM AND FUEL SYSTEM PURGE VALVE ARE BOTH RECALLED ON THIS VEHICLE , I HAVE TAKEN IT TO FORD 6 TIMES IN A YEAR FOR THIS ISSUE, THEY TELL ME ITS NOT AFFECTED BUT IT IS ACCORDING TO YOUR WEBSITE AND MY CAR HAS ALL THE SYMPTOMS OF IT, ITLL LOOSE POWER ON THE INTERSTATE AND THEN AFTER I GET IT RESTARTED I CAN MAKE IT 2 MILES AND IT DOES IT AGAIN, IT IS A DEATH TRAP.
TL* THE CONTACT OWNS A 2014 FORD FOCUS. WHILE DRIVING, THE FRONT END OF THE VEHICLE SHOOK AND VIBRATED BEFORE THE VEHICLE SUDDENLY STALLED. THE CONTACT DISCOVERED THAT THE ENGINE MOUNTS FAILED AND CAUSED THE ENGINE TO FALL FROM THE ENGINE COMPARTMENT. THE VEHICLE WAS TOWED TO YREKA MOTORS FORD (1545 S. MAIN ST, YREKA, CA), BUT THE CAUSE OF THE FAILURE WAS NOT DETERMINED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 36,000.
WHILE ACCELERATING EITHER UPHILL OR AT SPEEDS ABOVE 45 THE CAR WILL BEGIN TO SHAKE. I WAS TOLD TO FIX MY CAMBER AND TOE BARS TO ALLEVIATE THE SHAKING OF THE CAR, MY STRUTS, AND TO REPLACE MY TIRES. NEITHER OF THESE SOLUTIONS HAVE HELPED THIS.
INQUIRY FROM CONGRESSMAN JEANNE SHASHEEN ON BEHALF OF HER CONSTITUENT, REG: COMPLAINT TOWARDS FORD DEALERSHIP, REQUEST TO LOOK INTO POSSIBLE RECALL OF 2014 FORD FOCUS SE TRANSMISSIONS. *LD *JS
BEEN HAVING ISSUES WITH TRANSMISSION. IT HAS BEEN REPLACED 3 TIMES. TODAY TRANSMISSION REVVED UP TO 4000 RPM THEN STUTTERED AND COMPLETELY SHUT OFF WHILE TRAVELING ON THE FREEWAY GOING 70MPH. NOT THE FIRST TIME THIS HAS HAPPENED. GOING TO SHOP TOMORROW. NOT LOOKING FORWARD TO SPENDING $1500 A FOURTH TIME.
COMPLAINTS: POWER TRAIN (CURRENTLY-5TH CLUTCH ASY HAVING SERVICED), BODY: LOCKS AND HATCH DONOT WORK MOST OF THE TIME..PASSENGER DOOR KNOB JUST FELL OFF IN PASSENGER HAND, EXCESSIVE FUEL CONSUMPTION, CAR JERKS AND STALLS, FALSE DIGITAL READINGS ON DASH. SOME LIGHTS STAY ON CONTINUOUSLY. HAD TO HAVE TO TIRE PRESSURE MONITORING SENSOR REPLACED 2 YRS OF HAVING THE VEHICLE.ALL SUPPORTING DOCUMENTS AVAILABLE UPON REQUEST. ALL DOCUMENTS HAVE VIN AND MY NAME ON THEM, SO CANT UPLOAD THEM. MULTIPLE DATES OF SERVICE, BUT AM LISTING THE LAST DOS. MY VEHICLE HAS BEEN AT THE FORD DEALERSHIP FOR 3 WKS SO FAR. AWAITING LIST FOR A LOANER CAR IS 3 WKS OUT. I AM WITHOUT TRANSPORTATION STILL. CURRANT DOS IS AN APPROXIMATE DATE, AS IT IS STILL WITH THE FORD MECHANIC. I BOUGHT THIS VEHICLE BC I INHERITED RAISING 2 GRANDCHILDREN, AND NEEDED A ECONOMICAL AND RELIABLE VEHICLE TO TRANSPORT THEM TO AND FROM DR APPTS, SCHOOL, PRESCHOOL ECT, BUT THIS VEHICLE IS ANYTHING BUT RELIABLE. IT'S BEEN AN EXPENSIVE NIGHTMARE. MY EXTENDED WARRANT ALREADY PAID FOR THIS FIX LAST TIME, AND NOW I'VE BEEN TOLD THAT MY POLICY MAXIMUM MAY HAVE BEEN REACHED, THUS MAKING ME RESPONSIBLE FOR ALL BALANCES DUE FROM THIS REPAIR. I HAVE BEEN UNABLE TO WORK BC OF UNRELIABLE TRANSPORTATION, AND DO NOT HAVE THE MONIES TO PAY FOR THIS REPAIR. THIS DESIGN FLAW IN THE DUAL CLUTCH TRANSMISSION, THERE IS NO PERMANENT FIX. THE PROBLEM RECURS CONTINUOUSLY. IF MY WARRANY POLICY DOESNT PAY FOR THESE AND FUTURE REPAIRS, ND FORD ISN'T PAYING THEM, I WILL EITHER HAVE TO HAVE THE BANK REPOSSESS THE VEHICLE, POSSIBLY SUED BY FORD FOR NON PAYMENT. I HAVE BEEN SERIOUSLY JUST FILING BANKRUPTCY. IS THERE ANYTHING THAT CAN BE DONE TO HELP ME OUT OF THIS MESS? FORD WILL NOT TAKE THIS VEHICLE BACK BC IT HAS OVER 60,000 MILES ETC. UNABLE TO SELECT BOXES, DUE TO FROZEN BOXES.
HORN STOPS WORKING RANDOMLY WHILE DRIVING OR WHEN JUST STARTED. HORN SOMETIMES WON'T WORK FOR DAYS
THE TRANSMISSION SLIPS ON ACCELERATION AT STARTS AND ON HIGHWAYS. IT FEELS LIKE IT'S THE TRANSMISSION IS IN NEUTRAL.
TRANSMISSION SLIPS IN 1ST AND 2ND GEAR, SOMETIMES SO BAD THAT ACCELERATION IS LAGGING. DANGEROUS IN TRAFFIC.
MY FAMILY WAS LEAVING A PARKING LOT AND WHEN THE CAR WAS STARTED UP THE STEERING WOULD NOT WORK PROPERLY. IT WOULD NOT TURN WITHOUT A LOT OF DIFFICULTIES. A MESSAGE CAME ON THAT SAID: STEERING ASSIST FAULT. SERVICE REQUIRED. WE HAD TO GET TO AN AIRPORT AND WE WERE STUCK IN A PARKING LOT. WE WENT ONLINE TO SEE IF OTHERS HAD THIS PROBLEM AND IF THERE WAS A SOLUTION. WE SAW THAT OTHERS HAD THIS PROBLEM. ONE SOLUTION WE READ WAS TO LET THE CAR SIT A BIT AND THEN TRY AGAIN. WE DID THIS AND EACH TIME IT WAS STILL VERY HARD TO TURN THE STEERING WHEEL. FINALLY, AFTER WAITING A LITTLE LONGER I STARTED THE CAR AND IT SEEMED TO BE ABLE TO MOVE BUT WAS STILL VERY DIFFICULT TO STEER. AFTER CIRCLING THE PARKING LOT A FEW TIMES WE DECIDED TO TRY TO GET TO THE AIRPORT ON TIME. I DROVE AND IT WAS VERY DIFFICULT BUT I WAS VERY CAREFUL AND WE GOT THERE AND THEN HOME, SEVERAL HOURS OF DRIVING. I TOOK THE CAR TO A LOCAL MECHANIC WHO SAID THAT WITH ONLY 58,000 MILES ON THE CAR IT SHOULD NOT HAVE THAT PROBLEM AND THAT HE COULD FIX IT FOR UP TO $2,000 BUT THAT HE WOULD RECOMMEND THAT FORD SHOULD PAY FOR IT AND THAT I SHOULD TAKE IT TO A FORD DEALER AND CONTACT FORD TO PAY FOR IT. I TOOK IT TO THE LOCAL FORD GARAGE WHO WAS VERY ACCOMMODATING BUT WERE UNABLE TO PAY FOR IT. I THEN CALLED THE FORD COMPANY PHONE AND THE PERSON TOLD ME THEY WOULD NOT PAY FOR IT AT ALL BUT THAT I SHOULD KEEP MY RECEIPT IN CASE THEY LATER WOULD PAY IF MANY WERE AFFECTED. I GOT THE CAR FIXED FOR $2,155. THAT WAS FOR: 1 HV6Z 3504 EP GEAR ASY - STEERING, AND ALSO FOR AN ALIGNMENT WHICH THEY SAID WAS NEEDED BECAUSE OF REPLACING WHAT THEY HAD IN THE STEERING. I HAD TRIED TO START THE CAR AT VARIOUS TIMES AND THE ERROR MESSAGE ALWAYS CAME UP AND IT ALWAYS STEERED HARD. I'M GLAD IT DIDN'T GO OUT ON ME WHEN I WAS DRIVING AS I SEE HAS HAPPENED WITH SOME PEOPLE. FORD SHOULD PAY FOR THIS.
POWER STEERING FAILED WHILE DRIVING. NEARLY CAUSED AN ACCIDENT. LUCKY THERE WERE NO OTHERS ON THE ROAD. FORD DEALERSHIP SAID RACK AND PINION NEEDED REPLACING. 2 WEEKS LATER THE TRANSMISSION COMPLETELY FAILED. HAD ALREADY BEEN RE-PROGRAMMED AS PART OF THE 14M02 PROGRAM. THIS DIDN'T FIX THE JUDDERING AND POOR GEAR PERFORMANCE. DEALER SAYS TRANSMISSION IS BROKEN AND NONE OF THE CUSTOMER PROGRAMS APPLY.
THIS YEAR AND MODEL HAD A RECALL FOR THE CLUTCH IN THE TRANSMISSION DUE TO CLUTCH WILL STALL AND SHUTTER. MY VEHICLE HAS HAD THE CLUTCH CHANGED 3 TIMES NOW WITHOUT RESULT. I AM CURRENTLY IN NEED OF THE 4TH CLUTCH REPAIR ON MY 2014 FORD FOCUS AND NOW I AM BEING TOLD BY MY FORD DEALERSHIP THAT IS " RECALL" PART WILL NOT BE COVERED AND IT WILL COST ME $1800 TO FIX EVEN THOUGH THIS HAS NOT BEEN CORRECTED THE PAST 3 TIMES. NOW MY CAR IS NOT SAFE FOR ME TO DRIVE AS IT WILL STALL. MY CAR CURRENTLY WILL SHUTTER WHILE TRYING TO SPEED UP FROM 0-20 WHICH MAKES IT DIFFICULT TO PULL OUT SAFELY AND IT IS NOW NOT DOWN SHIFT PROPERLY AND THE WARNING LIGHTS WILL COME ON. I HAVE NOT DRIVEN MY CAR FOR A WEEK NOW AND THIS IS MY MAIN MEANS OF TRAVEL FOR WORK TO SUPPORT MY FAMILY.
TL* THE CONTACT OWNS A 2014 FORD FOCUS. ON SEVERAL OCCASIONS, WHILE STOPPED AT A TRAFFIC LIGHT, THE ACCELERATOR PEDAL WAS DEPRESSED AND THE VEHICLE FAILED TO RESPOND. ON ANOTHER OCCASION, WHILE ATTEMPTING TO EXIT FROM A PARKING LOT THE VEHICLE FAILED TO START. ROADSIDE ASSISTANCE WAS CONTACTED AND WAS ABLE TO PROVIDE A JUMP START. THE VEHICLE WAS TAKEN TO PACIFICO FORD (LOCATED AT 6701 ESSINGTON AVENUE, PHILADELPHIA, PA 19153, (877) 349-3923) WHERE IT WAS DIAGNOSED THAT THE FUEL TANK NEEDED TO BE REPLACED. THE TRANSMISSION CONTROL MODULE AND TRANSMISSION CLUTCH NEEDED TO ALSO BE REPAIRED. THE FUEL TANK AND TRANSMISSION CONTROL MODULE WERE REPLACED; TWICE HOWEVER, THE FAILURE RECURRED. THE CONTACT WAS ALSO INFORMED THAT IT WOULD COST $947 TO REPLACE THE TRANSMISSION CLUTCH. THE REPAIR WAS NOT PERFORMED. THE MANUFACTURER WAS INFORMED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 60,000.
52,000 MILES - 2014 FORD FOCUS MANUAL - WHILE RUNNING ERRANDS, DURING CAR STARTUP THE ERROR MESSAGE "POWER ASSIST MALFUNCTION - SERVICE REQUIRED." THE POWER STEERING WAS DEACTIVATED AND MADE VERY DIFFICULT TO STEER. TURNED THE CAR OFF AND RESTARTED AFTER 5 MIN. THE ERROR MESSAGE DISAPPEARED AND POWER STEERING CAME BACK. FROM OTHERS WITH SIMILAR ISSUES, THIS ERROR COULD OCCUR WHILE DRIVING AND SEEMS TO BE COSTLY REPAIR FOR A LOW MILEAGE VEHICLE.
HORNS WERE REPLACED IN 2017 UNDER WARRANTY. DEALER'S SERVICE WRITER TOLD ME THEY WERE HAVING PROBLEMS WITH HORNS. HORNS WORKED INTERMITTENTLY STARTING FIVE MONTHS AGO. HAD CAR IN FOR STATE INSPECTION TWO WEEKS AGO AND THAT DAY THEY WORKED SO CAR PASSED BUT SERVICE WRITER ADVISED THAT HORNS NEEDED TO BE REPLACED. THE CAR IS NO LONGER UNDER WARRANTY AND THE PART IS MORE THAN ONE YEAR OLD WHICH IS THE LENGTH OF TIME FORD WARRANTIES THE PART. I HAVE CHECKED ON THE FORD FOCUS FORUM (FOCUS FANATICS.COM) AND MANY OTHERS HAVE HAD THE SAME PROBLEM. A HORN IS NOT A NORMAL "WEAR AND TEAR" PART AND SHOULD NOT HAVE THIS PROBLEM. THE DEALER REFUSED TO EVEN CHECK WITH FORD TO SEE IF THEY WOULD REPLACE THE PART EITHER AS A WARRANTY ITEM OR AS A "GOOD WILL" ITEM. OBVIOUSLY THIS IS A SUBSTANDARD PART AND SHOULD BE INVESTIGATED.
MY FORD FOCUS WOULD REV UP AND DOWN.... AND WHEN I WOULD HIT A SPEED OVER 50 MPH I COULDN'T PRESS THE GAS ANYMORE. I WOULD HAVE TO COAST TO THE SIDE OF THE ROAD BECAUSE MY GAS PEDAL WOULDN'T TAKE ME ANYWHERE. THE LAST TIME IT HAPPENED, I ALMOST DIED. I WAS PULLING OUT OF THE GYM PARKING LOT AND IT STARTED ACTING UP AGAIN AND IT STALLED IN THE MIDDLE OF THE ROAD WITH ON COMING TRAFFIC. THE CAR WILL STAY ON BUT WHEN YOU PRESS THE GAS IT GOES NO WHERE. I TOOK IT TO FORD, AND THEY REPLACED WHAT THEY BELIEVE IS WRONG WITH THEIR CURRENT TRANSMISSION PROBLEMS. BUT IT STILL CONTINUES TO DO THE SAME THING. THEY ARE NOT SAFE CARS!!!!
VEHICLE SHUTTERS ALMOST STALLS IN FIRST GEAR BETWEEN 1000 AND 3000 RPMS AFTER 3000 RPMS CAR RUNS SMOOTH SHIFTS EASY ALMOST AS IF CAR HAS NOT ENOUGH FUEL OR TOO MUCH AIR , BUT ONLY WHEN CAR FIRST STARTS MOVING. CAR JERKS AS IF YOU WERE LEARNING TO DRIVE STICK SHIFT FOR THE FIRST TIME. COMMON FOCUS TRANSMISSION PROBLEM.
TL* THE CONTACT OWNS A 2014 FORD FOCUS. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 18V735000 (FUEL SYSTEM, GASOLINE). THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. TSS FORD (1733 US-97, MADRAS, OR 97741, (541) 475-7204) WAS CONTACTED AND CONFIRMED THAT THE PARTS WERE NOT AVAILABLE FOR THE RECALL REMEDY. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE AND WAS NOT ABLE TO CONFIRM WHEN THE PARTS WERE TO BECOME AVAILABLE. THE CONTACT HAD NOT EXPERIENCED A FAILURE.
TAMARA RECALL-BOUGHT 2014 FORD FOCUS IN 2017.RAN ROUGH.HAD ELECTRONIC TRANSMISSION RECALLED AND REPLACED.CAR HAD VIBRATION, SHAKING ON ACCELERATION AND VERY LITTLE POWER AFTER.FORD TOLD ME 1- THAT'S HOW IT'S SUPPOSED TO RUN AND 2- KEEP TAKING IT BACK- I HAVE A GOOD WARRANTY.EVENTUALLY THEY WOULD FIND SOMETHING WRONG AND FIX IT.I HATE MY CAR
NOISE COMING FROM STEERING WHEEL WHEN TURNING; SHUTTERING; STRUGGLING TO ACCELERATE; TRANSMISSION STALLED OUT ON A HILL; REMOTE LOCK BUTTON FOUND NON FUNCTIONAL AT TIMES; BLUETOOTH NON FUNCTIONAL.
TL* THE CONTACT OWNS A 2014 FORD FOCUS. THE CONTACT STATED THAT THE VEHICLE HESITATED, SHOOK VIOLENTLY, AND JERKED HARD. THE VEHICLE WAS DRIVEN TO REDWOOD FORD (1170 S STATE ST, UKIAH, CA 95482, (707) 468-0091) WHERE IT WAS DIAGNOSED THAT A NEW OIL SEAL WAS NEEDED. THE VEHICLE WAS REPAIRED AND THE POWER TRAIN CONTROL MODULE WAS REPROGRAMMED; HOWEVER, THE FAILURES RECURRED. THE CONTACT SCHEDULED ANOTHER REPAIR APPOINTMENT THIS WEEK. THE MANUFACTURER WAS CONTACTED AND DID NOT ASSIST. THE FAILURE MILEAGE WAS 42,000. THE VIN WAS UNKNOWN.
CAR SPUTTERS AND LAGS WHEN PRESSING THE GAS PEDAL FROM A STOPPED POSITION. FEELS LIKE THE CAR IS NOT GOING TO GO. DELAYS AND SPUTTERS. IT DOES THIS DAILY; OFTEN.
I'M STILL HAVING DAILY SHUDDERING AND STALLING ISSUES, I HAVE TO BRING IN FOR SERVICE AGAIN.
ALL OF THE INTERNAL LIGHTS HAVE STOPPED WORKING, AND THE HORN DOES NOT WORK. FUSES ARE ALL FINE. I NOTICED THE HORN NOT WORKING AFTER SOMEONE ALMOST HIT ME ON THE HIGHWAY.
TRANSMISSION JUMPS AND SLIPS RANDOMLY. NEXT DAY, IT'S FINE. IT'S GENERALLY BETWEEN 1-3 GEARS.
THERE ARE TWO OPEN RECALLS RELATED TO THE FUEL SYSTEM OF MY VEHICLE. I HAVE BEEN CONTACTING MY FORD DEALERSHIP SINCE THE WINTER OF 2018 ABOUT HAVING THE RECALL WORK DONE. THEY HAVE NOT GOTTEN BACK TO ME AND HAVE ONLY STATED THAT THEY WILL WHEN THERE IS A FIX AVAILABLE. AS OF THIS WEEK, 08/14/19, MY CHECK ENGINE LIGHT IS ON. TOOK TO AN AUTO PARTS STORE TO HAVE THEM RUN THE CODE. TWO CODES CAME BACK AND BOTH ARE RELATED TO THE FUEL SYSTEM. THE RECALLS IN QUESTION INDICATE THAT THE VEHICLE CAN STOP RUNNING WHILE DRIVING, AND THIS INCREASES THE LIKELIHOOD OF AN A COLLISION. THE CAR IS NOW NOT RUNNING AT ALL. IT IS UNACCEPTABLE THAT FORD HAS TAKEN CLOSE TO A YEAR TO FIX THEIR ERRORS WHICH HAVE CAUSED THESE RECALLS, ESPECIALLY WHEN SAFETY IS A CONCERN.
I HAD A RECALL ON THIS VEHICLE PRIOR TO THIS COMPLAINT I'M FILING NOW . THE RECALL WAS FUEL DEFORMATION INSPECTION, FORD INSTALLED A FUEL VAPOUR SEP THE RECALL NUMBER IS 18S32. NOW THIS PROBLEM WAS ORIGINALLY FIXED 3/18/19 . IT IS 8/13/19 THAT I AM BACK AT THE SAME LOCATION FOR THE SAME EXACT PROBLEM WHICH INCLUDES LOW FUEL PRESSURE , THE GAS ISN'T GETTING TO THE ENGINE (CENSOR) AND THE CAR STOPS OUT OF NO WHERE WHILE DRIVING ON A HIGHWAY .
TRANSMISSION WAS JERKING LIKE A MANUAL WHEN SHIFTING OUR 2014 FORD FOCUS WITH 47,706 MILES. TOOK TO LOCAL DEALERSHIP AND THEY TOLD ME I WAS OUT OF WARRANTY. READ AN ARTICLE ABOUT AND EXTENDED WARRANTY FOR SUCH AN ISSUE. I AM ATTACHING MY INVOICE FOR REPAIRS.
PURCHASED CAR IN APRIL 2019. TOOK IT BACK TO DEALER A FEW TIMES NEEDS A WHOLE NEW CLUTCH
MY CAR IS PART OF THE 18S32 (FORD) RECALL FOR THE "FUEL TANK DEFORMATION". I HAD IT SERVICED IN MARCH IN BOLIVAR, MO AT BILL GRANT FORD DEALERSHIP. THE REPROGRAMMED THE PART AS NEEDED DUE TO THE MIL BEING ON WITH THE CODE AND STATED THAT THE RECALL HAS BEEN FIXED AND FORD HAS CLOSED THE RECALL ON MY CAR. THE CAR WOULD NOT START AFTER FUELING AND IT COULD TAKE ANYWHERE BETWEEN 5 MINUTES TO UPWARDS OF 45 MINUTES FOR IT TO BE ABLE TO START AFTER FUELING, WHICH LEAVES ME STRANDED AT TIMES. THEIR REPAIR LASTED ABOUT 2-3 WEEKS AND IT WAS BACK TO DOING IT AGAIN SO I AM BACK AT SQUARE 1 WITH THIS CAR. THE CAR IS BACK IN THE SHOP AGAIN AFTER SEVERAL WEEKS OF WAITING TO GET IN THE SHOP. IT IS CURRENTLY AT THE JIM TRENARY FORD DEALSHIP IN MOSCOW MILLS, MO WHERE I RESIDE. THEY ARE SAYING THAT THE PURGE VALVE IS FAILING DUE TO THE RECALL, AS THE RECALL STATES EXACTLY. AND DUE TO THE FACT THAT THE RECALL IS CLOSED ON MY CAR BECAUSE IT WAS REPAIRED ONCE, FORD IS REFUSING TO PAY FOR IT. IT IS NOT MY OBLIGATION TO PAY FOR THIS REPAIR AS THIS IS 100% FORD'S FAULT AND I WILL NOT PROVIDE PAYMENT FOR IT. FORD ISSUES THE NEW RECALL (19S22) AND THEY ARE SAYING THAT MINE IS NOT INCLUDED IN THAT RECALL BUT YET IT NEEDS TO BE AS THE ISSUE IS STILL HAPPENING. I HAVE REACHED OUT TO FORD AND THEY STATE THAT THEY WILL NOT COOPERATE WITH PAYING FOR THE REPAIR ON THE VEHICLE, EVEN THOUGH THIS IS THEIR RECALLED PART. OR THEY NEED TO EXPAND THE RECALL FOR A MORE BROAD SPECTRUM OF VEHICLES AS THIS IS UNACCEPTABLE. I REQUEST THE HELP OF THE NHTSA TO ASSIST ME WITH HAVING FORD FIX WHAT THEY BROKE. THANK YOU.
VEHICLE IS EQUIPPED WITH THE FORD DPS6 TRANSMISSION. TRANSMISSION SHIFT ROUGH, STUTTERS AND HESITATES. TOOK THE VEHICLE TO ROBINSON BROTHERS FORD IN BATON ROUGE, LA. SERVICE DEPARTMENT INDICATED THAT THE CLUTCHES AND SEALS IN THE TRANSMISSION NEEDED TO BE REPLACED.
THE TRANSMISSION MALFUNCTION LIGHT CAME ON WHILE DRIVING AND THE VEHICLE SHUDDERED ON ACCELERATION. THIS HAPPENED A FEW TIMES. THE CAR WOULD SHUDDER AND JERK AND IT WOULD LOSE POWER.
AT A STOP LIGHT JUST BEFORE MY HOUSE MY CAR MADE A NOISE, LURCHED AND THEN DIDNT WANT TO ACCELERATE. IT WAS CLOSE TO HOME SO WE CRAWLED IT HOME THANKFULLY THEN IT REFUSED TO GO IN REVERSE. PREVIOUSLY IT HAD A STUTTER PROBLEM BROUGHT IT TO FORD AND OTHER MECHANICS AND GOT NO ANSWER AS TO WHAT CAUSED IT. CURRENTLY BEING IN MY 9TH MONTH OF PREGNANCY AND HAVING AN 11 MONTH OLD BABY IN THE CAR THESE ISSUES COULDVE CAUSED A CRASH AND PUT THE LIFE OF MY UNBORN CHILD AND MY BABY IN THE BACK IN DANGER. FORD KNOWS ABOUT THIS PROBLEM, BEING THAT IT IS THE TCM WHICH IS FAULTY HOWEVER THEY REFUSE TO FIX THE WHOLE PROBLEM. THE TCM CAUSES THE CLUTCH AND CLUTCH FORKS TO GO BAD LEADING TO THESE PROBLEMS AND FORD WANTS OVER $2000 TO FIX IT WHILE THEY ONLY REPLACE THE TCM. FORD PUT OUT THIS CAR KNOWING IT HAD THESE PROBLEMS ON THE PRODUCTION LINE AND DOES NOT PROPERLY INFORM OWNERS THEREFORE CAUSING A SAFETY ISSUE WHILE DRIVING.
2014 FORD FOCUS JERKS ON TAKE OFF WHEN ACCELERATING. DANGEROUS IN WET CONDITIONS. NUMEROUS TIMES HAVE BEEN TAKEN TO DEALER AND FINALLY HAVE HAD A CLUTCH REPLACED AND ISSUED PERSISTED. DEALER SAID THIS CONDITION IS NORMAL AND STILL HAPPENS EVERYDAY.
MESSAGE OCCURRED ON 8/8/2019 'TRANSMISSION OVER HEATING PULL OVER AND ALLOW COOLING'. I WAS DRIVING IN STOP AND GO TRAFFIC ON CLEMENTS FERRY ROAD, CHARLESTON SO PULLED OFF THE ROAD AT TRUVALUE HARDWARE. I HAD BEEN GOING INTO PALMETTO FORD TO SATISFY RECALLS OUTSTANDING. THERE WAS CONCERN WHEN I TOOK MY CAR INTO PALMETTO FORD WHEN PARTS WERE AVAILABLE FOR OTHER RECALLS. AFTER THE FIRST REPAIR FOR RECALL, I RETURNED FOR THE NEXT RECALL AND MENTIONED THAT THE CAR HAD BEGUN JERKING WHEN PULLING ONTO ROADS AND TRYING TO ACCELERATE AND ONLY BEGAN AFTER THE FIRST RECALL REPAIRS. THERE WERE A FEW TIMES WHEN THE CAR JUST SAT THERE NOT MOVING UNTIL THE JERK WOULD HAPPEN. MR. MOUNT AT PALMETTO FORD SAID THAT WAS HOW THE TRANSMISSION WORKED TO CHANGE GEARS. I WAS STILL CONCERNED AND TOOK THE CAR TO O'REILLY FOR DIAGNOSTIC READING. ATTACHMENT 1 IS A COPY OF THE MESSAGE ON O'REILLY'S DIAGNOSTIC SCREEN. THE TECHNICIAN SAID HE HAD NEVER SEEN THAT MESSAGE BEFORE.
PRIOR TO, THE CAR WOULD SHUDDER, ALMOST ROCK BACK AND FORTH AT SLOW SPEEDS EITHER IN THE PARKING GARAGE, PARKING LOTS, AT HOME. RECENTLY THE CAR HAD A ROUGH TIME TURNING OVER AFTER FILLING UP AT A GAS STATION. THE CAR SHUDDERED AND SEEMED TO HAVE A HARD TIME MOVING. ABOUT A MILE DOWN THE ROAD THE CHECK ENGINE LIGHT CAME ON. THIS HAD HAPPENED PREVIOUSLY, HOWEVER, WHEN THE CODE WAS CHECKED IT WENT AWAY (P144A). WITH WHAT I WAS CURRENTLY EXPERIENCING I TOOK IT TO A SHOP AND WAS ADVISED THAT THE PURGE VALVE HAD TO BE REPLACED.
2014 FORD FOCUS. CONSUMER STATED THAT WHILE DEPRESSING THE ACCELERATOR PEDAL, THE VEHICLE DID NOT SHIFT INTO ANY GEAR AND THE ENGINE REVVED HIGHLY AND CAUSED THE TRANSMISSION TO SLIP. *LD *JS
WHILE DRIVING MY RPM WENT ALL THE WAY UP TO 8 THEN THE ORANGE LIGHT HIGHLIGHTING D WAS BLINKING THEN MY CAR JUST STARTED SLOWING DOWN. I PULLED OVER TO THE SIDE OF THE ROAD AND TURNED OFF THE CAR. WAITED A WHILE AND TRIED TO START IT AND IT WOULDN'T EVEN START. THERE WAS NOTHING WHEN I TURNED THE KEY. THEN I GOT A WARNING LIGHT THAT SAID TRANSMISSION FAULT. TRIED TO START IT AGAIN AND IT SAID CAR WAS NOT IN PARK
TRIED SOUNDING THE HORN DUE TO ANOTHER VEHICLE RUNNING A RED LIGHT IN MY IMMEDIATE PATH. HORN WAS INOPERATIVE. BEING A SKILLED TECHNICIAN, I TROUBLESHOT THE ISSUE DOWN TO THE HORN ITSELF, AS BOTH THE FUSE AND RELAY WERE SERVICEABLE.
DOESN'T DRIVE OR GO IN REVERSE WAS AT A RED LIGHT IT DIDN'T WANT TO DRIVE OFF ALMOST CAUSED A WRECK
IMPARED STEERING/GRINDING NOISE WHEN TURNING STATIONARY OR IN MOTION, TEMPORARY LOSS OF STEERING CONTROL, INCREASING RISK OF CRASH AND POSES AN UNREASONABLE RISK TO MY SAFETY. PLEASE SEE NHTSA # 14V514000 FORD RECALL # 14S18 .
TL* THE CONTACT OWNS A 2014 FORD FOCUS. EVERY TIME THE ACCELERATOR PEDAL WAS DEPRESSED FROM A COMPLETE STOP, THE VEHICLE HESITATED TO ACCELERATE. THE VEHICLE WAS TAKEN TO LONG LEWIS FORD (2551 JOHN HAWKINS PKWY, BIRMINGHAM, AL 35244) WHERE IT WAS DIAGNOSED THAT BOTH CLUTCHES NEEDED TO BE REPLACED. THE CONTACT STATED THAT THE FAILURE OCCURRED AT LEAST TWO YEARS. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 142,000.
WAS INFORMED BY FORD IN 2017 THAT THERE WERE TRANSMISSION ISSUES WITH MY MAKE/MODEL. TOOK IT IN TO A LOCAL DEALER AND THEY SAID YES, THE CLUTCH OF MY TRANSMISSION NEEDED FIXED, WHICH THEY DID. NOW, 2 YEARS LATER, IT'S BROKEN AGAIN. THERE ARE COUNTLESS INSTANCES OF CLUTCH ISSUES WITH THE TRANSMISSION IN MY MAKE/MODEL, HOWEVER, FORD SAYS THAT THE EXTENSION OF 10 YR/100,000 MILE IS ONLY FOR THE COMPUTERIZED PORTION OF THE TRANSMISSION. EVEN THOUGH CLEARLY THERE IS AN ISSUE WITH THE CLUTCH SINCE IT'S THE SAME ISSUE FROM BEFORE. THEY REFUSE TO FIX IT EVEN THOUGH IT'S THE SAME ISSUE AND I'M ONLY AT 66,000 MILES.
MY CAR'S CLUTCH SLIPS. THIS IS A 2014 FORD FOCUS WITH THE TRANSMISSION THAT HAS GIVEN FORD SO MANY PROBLEMS. IT STUTTERS AND JUTTERS AND MAKES ME WORRIED THAT IT WILL GIVE OUT IN AN INTERSECTION. TO FURTHER COMPLICATE THINGS, IT HAD A SALVAGE TITLE WHEN I PURCHASED IT, UNRELATED TO THE CLUTCH. SINCE OWNING THE VEHICLE FORD HAS REPLACED THE CLUTCH, TRANSMISSION AND TCM. I WAS VERY HAPPY WITH THE SERVICE, THEN, 14000 MILES LATER, THE CLUTCH STARTED DOING THE SAME THING. I TOOK IT BACK TO FORD AND ALL OF A SUDDEN THEY WOULDN'T REPLACE THE CLUTCH BECAUSE IT WAS A "SALVAGE TITLE" AS IF THE RESTORED STATUS OF THE TITLE MAKES THE VEHICLE UNWORTHY OF REPLACING A SAFETY ISSUE. I TOLD THEM THAT IT WAS SALVAGE THE LAST TIME THEY REPLACED EVERYTHING, THEY STILL REFUSED TO FIX IT. TO ME, THIS IS VERY MUCH A SAFETY ISSUE. THE LAST TIME IT GOT THIS BAD, THE CAR LURCHED AND BUCKED AND THREW AN ENGINE CODE, ALMOST STALLING OUT IN THE MIDDLE OF AN INTERSECTION. FORD SWEARS THIS IS NOT A SAFETY ISSUE, IT REALLY WORRIES ME. THIS STUTTERING AND JUTTERING OCCURS WHEN THE CAR IS MOVING IN FIRST GEAR SHIFTING INTO SECOND. IT DOES IT MORE WHEN HOT, BUT OCCURS ALL THE TIME. THE ORIGINAL CLUTCH THAT WAS REPLACED HAD A 12K MILE WARRANTY, OF COURSE WHEN IT STARTED ACTING UP AGAIN, I WAS OVER THAT AMOUNT.
CAR HAS HAD HESITATION AND ROUGH IDLING... CAR WAS TAKEN IN TO DEALER TO HAVE ISSUES WITH RECALL 18S32 FIXED. FOR SOME REASON.. NO PARTS (INCLUDING CPV VALVE OR EEV CANISTER) WERE REPLACED. AFTER A DAY OF GETTING THE CAR BACK, THE ENGINE STALLED AND WOULD NOT RESTART. DIFFERENT DEALER IS STATING THE STARTER NEEDS TO BE REPLACED FOR ALMOST 800.00. CUSTOMER SERVICE AT FORD HAS BEEN OF NO HELP AND FOR SOME REASON I AM ALWAYS DISCONNECTED WHEN TALKING TO SOMEONE.
ON AUGUST 02 2019 TOOK MY FOCUS TO A MECHANIC SHOP FOR WHAT I THOUGHT WAS BRAKE PROBLEMS AND IT TURNS OUT TO BE TRANSMISSION PROBLEM THE MECHANIC MENTION A RECALL FOR FOCUS TRANNI THAT'S HOW I START READING ABOUT THE TRANSMISSION ISSUES ON FORD FOCUS PLEASE ADVISE ME ON WHAT TO EXPECT NEXT MY CAR GOT 85000 MILES, THE CLUCTHES WERE REPLACE IN 2016,I CALL THE NEIREST FORD DEALER THE SAY THEY NEED TO INSPECT THE CAR BUT THERE IS GARANTY?
TL* THE CONTACT OWNS A 2014 FORD FOCUS. WHEN THE VEHICLE WAS STARTED, IT DID NOT MOVE WITHOUT WARNING. THE VEHICLE WAS TAKEN TO GEORGE WAIKEM FORD (330-478-1801, LOCATED AT 4321 LINCOLNWAY E, MASSILLON, OH 44646) WHERE IT WAS DIAGNOSED THAT THE CLUTCH NEEDED TO BE REPLACED. THE CONTACT WAS INFORMED THAT THE VEHICLE WAS NOT INCLUDED IN A RECALL. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE AND STATED THAT THERE WAS NO RECALL. THE VEHICLE WAS NOT REPAIRED. THE FAILURE MILEAGE WAS APPROXIMATELY 90,500.
AT 11/25/15, 15,490 MILES FORD DEALERSHIP CHECKED VEHICLE FOR OUR COMPLAINT OF INCREASING HESITATION ISSUES AT ACCELERATION. FOUND NO CODES. SECOND REPORT AT 8/10/16, 22,896 MILES. WE TOLD DEALERSHIP THAT IT WAS LIKE THE TRANSMISSION OR CLUTCH WAS SLIPPING. NO CODES. 3RD REPORT AT 8/29/16, 23,057 MILES-- DEALER REPLACED CLUTCH ASSEMBLY AND SEAL KIT. AT ABOUT JULY 2019, 50,000 MILES SAME PROBLEMS RESURFACED. 8/6/19 FORD DEALER CONFIRMED CAR AGAIN NEEDS A NEW CLUTCH, BUT NO LONGER UNDER WARRANTY. CAR IS STUTTERING AT TAKE OFF FROM BUSY INTERSECTIONS, ACCELERATION RAMPS, ETC ALMOST CAUSING SERIOUS ACCIDENTS. SHOULD NOT HAVE TO REPLACE A CLUTCH EVERY 25000 MILES. AFFORDABILITY IS ISSUE AND SAFETY ISSUE BECAUSE OF AFFORDABILITY.
THE FACTORY RADIO SHORTS OUT AND FRIES PARTS OF THE MAIN WIRING HARNESS. THIS CAUSES THE CAR TO MAKE LOUD POPPING NOISES THAT SOUND LIKE GUN SHOTS. SCARING THE DRIVER. IT ALSO SHUT THE CAR OFF WHILE I WAS DRIVING.
WHEN STARTING CAR WOULD SPUTTER AND SHAKE. HAD TO HAVE TRANSMISSION AND CLUTCH REPLACED $1700. ALSO WHEN STOPPED IT WOULD SURGE FORWARD AND SOMETIMES BACKWARD. CAR IS A 2014 FOCUS EITH 15,500. MILES. AFRAID TO DRIVE ANY DISTANCE FOR FEAR OF SLIPPING OUT OF DRIVE. HAVE WRITTEN FORD BUT TO NO AVAIL. I HAVE ALL MY RECORDS.
SHUDDERING, JERKING, FAILING TO ENGAGE FROM A STANDSTILL. THIS HAS CONTINUED FROM TIME THE CAR WAS UNDER WARRANTY TO SEVERAL YEARS LATER. I WAS TOLD THERE WAS NOTHING THAT COULD BE DONE, AND NOW I HAVE GOTTEN A ENGINE SERVICE WARNING AND THE CAR HAS TROUBLE SHIFTING TO HIGHER GEARS.
I HAVE HAD TWO PARTICULAR INCIDENTS OF WORRY, NOT INCLUDING DAILY ISSUES WITH MY VEHICLE. ONE WAS THE WINTER OF 2018 AND ONE WAS THE FALL OF 2018. WHAT IS HAPPENING WITH MY FORD IS THINGS SUCH AS, GETTING STUCK ON HILLS WHEN IT SNOWS BECAUSE MY CAR CANNOT GET OUT OF FIRST GEAR TO MOVE. WHEN DRIVING, EVEN ON FLAT AREAS, IT WILL CHUG AND JOLT AS YOU TRY TO ACCELERATE AND GET OUT OF FIRST GEAR GOING INTO SECOND. THERE ARE ALSO TIMES WHEN IT GETS LOUD AS IF IT IS STRUGGLING TO MOVE OR PARTS ARE GIVING OUT. I HAVE HAD A CHIP IN MY CAR REPLACED DUE TO IT LOSING ABILITY TO DRIVE PROPERLY AND INABILITY TO PUT THE CAR IN REVERSE. THIS CAUSED IT TO NEED TO BE FLAT BEDDED TO A DEALER FOR REPAIR. I SPECIFICALLY WORRY ABOUT DRIVING DURING THE WINTER IN THE SNOW AND ICE BECAUSE THE JOLTING ISSUE IS SO BAD I AM AFRAID I WILL GET STUCK ON ANOTHER HILL OR IN ACCIDENT. THIS DOES CAUSE FEAR WHEN I AM DRIVING AS TO WHAT MAY HAPPEN WHEN THE WEATHER GETS BAD OUTSIDE AND NOT KNOWING HOW MY CAR WILL RESPOND AND DRIVE.
THE PROBLEM OCCURS WHEN ACCELERATING FROM A STOPPED POSITION OR UPON SLOWING DOWN AND THEN ACCELERATING. THE VEHICLE JERKS AND SHAKES LIKE IT IS NOT GETTING ADEQUATE FUEL. THE AMOUNT OF GAS IN THE TANK MAKES NO DIFFERENCE. IT FEELS LIKE THE VEHICLE WANTS TO STALL. I JUST PURCHASED THE VEHICLE FROM THE ORIGINAL OWNER. I HAVE NOT NOTICED THIS PROBLEM WHEN GOING IN REVERSE BUT ONLY WHEN IN THE DRIVE POSITION. THE OWNER DID NOT HAVE A MANUAL FOR THE VEHICLE. I STARTED DRIVING THE VEHICLE IN MAY 2019. THE ORIGINAL OWNER SAID HE HAS NOT RECEIVED ANY RECALLS ON THIS VEHICLE.
THE CAR RAN OUT OF GAS EVEN THOUGH THE GAUGE INDICATED THE CAR HAD ABOUT 60 MILES TO GO BEFORE EMPTY. NOW, THE TRANSMISSION SEEMS TO BE GOING OUT. WHEN THE CAR SHIFTS FROM 1ST TO 2ND GEAR IT FEELS LIKE THE CAR IS ABOUT TO STALL OUT.
2014 FORD FOCUS SE SEDAN. FORD PROCRASTINATED FIXING THE TRANSMISSION MODULE. I REPORTED THE PROBLEM REPEATEDLY BUT THEY SAID IT WAS NORMAL FOR THE 6 SPEED AUTO TRANSMISSION. FINALLY I THREATENED TO CONTACT NHTSA AND FORD CUSTOMER SERVICE AND THEY REPLACED THE MODULE AT 13,000 MILES AND AGAIN AFTER 26,000 MILES. THEY DELAYED AGAIN AND NOW AT 62,000 THEY SAY I NEED A NEW CLUTCH. MY DAD WAS A MECHANIC AND I TAKE CARE OF OUR VEHICLES. I BELIEVE THAT THE DELAY IN REPAIRING THE MODULE LEAD TO WEAR ON THE CLUTCH. IT IS VERY UNUSUAL FOR AN AUTOMATIC TRANSMISSION TO HAVE THIS PROBLEM WITH LESS THAN 100,000 MILES AND NORMAL WEAR AND TEAR, ESPECIALLY SINCE THE 2015 MODEL IS COVERED FOR THIS PROBLEM.
THE AIRBAG SIGN COMES ON AND THERE IS NOTHING WE WITH THE VEHICULAR, IT ALSO STATES THE SAFEBELT NEEDS TO BE SERVICED
TRANSMISSION SHUTTERS AND HESITATES WHEN STARTING OFF. AT 4000 MILES DEALERS SAID THE COMPUTER NEEDED TO LEARN MY DRIVING HABITS, AT 12000MILES THEY REPLACED THE TCM. AT 20000 MILES THEY REPLACED THE TRANS SEALS BECAUSE OIL WAS LEAKING ON TO THE CLUTCH, AT 40000 THEY REPLACED THE CLUTCH PLATES, AT 80000 THEY REPLACED THE CLUTCH PLATES AGAIN, AT 100000 THE SHUDDERING IS BACK BUT THEY WANT $1900 TO REPLACE THE CLUTCH PLATES, WHAT A MESS!
TRANSMISSION STUTTERS AND STALLS WHEN I ACCELERATE. I HAVE HAD IT INTO THE DEALERSHIP SEVERAL TIMES TO CORRECT THE PROBLEM BUT IT CONTINUES TO STUTTER AND STALL. IT HAS BECOME A DANGEROUS SITUATION AND I FEAR FOR MY SAFETY AND OTHER PASSENGERS.
TAKATA RECALL AND CLUTCH REPLACED AT LEAST TWICE BY SEYMOUR FORD IN JACKSON, MI. ON 3/4/19 MY CAR DIED AT A TWO-WAY STOP SIGN AND I WAS LUCKY TO PUSH IT OUT OF HARM'S WAY. IT WAS TOWED TO SEYMOUR AND THEY SOLDERED A PART BACK TOGETHER.
WHILE DRIVING IN MOTION, I RAMDONLY GET AN ALERT THAT THERE IS AN ENGINE MALFUNCTION, WHICH THEN CAUSES MY CAR TO HAVE VERY LITTLE POWER WHEN ACCELERATING. IF I COME TO A STOP, THEN GIVE IT GAS, IT GOES EXTREMELY SLOW, CAUSING MY RPM'S TO SHOOT UP. MY TRANSMISSION IS HORRIBLE WHILE SHIFTING. ITS SPUTTERS, HESITATES, JUMPS, AND FEELS LIKE IT CANT MAKE UP ITS MIND ON WHAT GEAR TO GO IN. AND ITS ONLY GOTTEN WORSE. THRE HAS BEEN 3 DIFFERENT OCCASIONS WHERE AFTER STOPPING FOR GAS, OR BEING AT WORK THAT I HAVE SHUT MY CAR OFF, AND WHEN I WENT TO START IT UP AGAIN, IT WOULDNT. IT WOULNDT EVEN TURN OVER. AFTER TRYING SEVERAL TIMES, IT WOULD FINALLY START. WHATEVER IS CAUSING ALL OF THESE PROBLEMS, IS ALSO DRAINING MY BATTERY AS I HAD TO GET A NEW ONE AFTER JUST OVER 2 YEARS. A BATTERY IS SUPPOSED TO LAST 5 YEARS. FORD SAID ONLY 3-5 AND THEREFORE WOULD NOT COVER IT SINCE I WAS SUPPOSEDLY COMING UP ON THE 3RD YEAR. WHICH I WAS NOT. I DO NOT FEEL SAFE IN THIS CAR. AND I NOW HAVE A NEWLY TURNED 16 Y/O DAUGHTER WHOS JUST IS ABOUT TO LEARN HOW TO DRIVE. AND I SHOULD NOT FEEL ITS UNSAFE FOR HER TO HAVE TO LEARN IN THIS VEHICLE I HAVE A FEW MORE YEARS TO PAY ON IT AND IT WOULDNT BENEFIT ME TO SELL OR TRADE IN AT THIS POINT. I HAVE ATTACHED A PICTURE OF THE SECOND TIME I GOT THIS ENGINE ALERT. I CAN'T EXACTLY TAKE A PICTURE OF HOW MY CAR DRIVES OR HOW THE TRANSMISSION SHIFTS. IF I CAN SEND VIDEO'S, I'D BE HAPPY TO DO SO IF IT WOULD HELP.
STEERING WHEEL LOCKS UP AFTER STARTING CAR AND ALSO WHILE DRIVING AT LOW SPEEDS
TAKATA GAS TANK RECALL: LAST YEAR AT 68,000 MILES I TOOK MY CAR INTO DEALERSHIP FOR GAS TANK RECALL. IT WAS REPAIRED AND THERE WERE NO MORE PROBLEMS UNTIL ABOUT A WEEK AGO. MY VEHICLE NOW HAS 82,000 MILES ON IT. IT STARTED JERKING AND STALLING A LOT AND I REALIZED IN THE PAST WEEK I HAD STOPPED TO GET GAS EVERY DAY ON MY WAY TO WORK. I HAVE PUT A TOTAL OF $55 IN TO DRIVE 300 MILES. I STARTED NOTICING THE MILES TO EMPTY DROPPING RAPIDLY JUST DRIVING LESS THAN 1 MILE.I TOOK IT TO THE LOCAL FORD DEALERSHIP WHO DID NOT PERFORM A DIAGNOSTICS TEST AND TOLD ME TO COME PICK THE VEHICLE UP, THE RECALL WAS ALREADY PERFORMED A YEAR AGO. SO I CALLED FORD MOTOR COMPANY TO COMPLAIN ABOUT THIS PEOBLEM AND WAS TOLD I COULD ONLY HAVE THAT PROBLEM FIXED ONCE! THEY TOLD ME THEY WOULD OPEN A CASE#CAS22299572 AND I WOULD HEAR BACK IN 1 BUSINESS DAY. I AM IN THE PROCESS OF MOVING AND I CAN'T GO TO WORK FOR FEAR OF THE CAR "BLOWING UP" ESPECIALLY WITH IT BEING 100 DEGREES OUTSIDE. WHY IS NOTHING BEING DONE WITH ALL THE PROBLEMS WE AS FORD FOCUS OWNERS HAVE BEEN DEALING WITH? OUR LIVES AND OUR FAMILY'S LIVES ARE AT STAKE HERE. I HAVE LOT JOBS, BEEN WORRIED SICK, NOT TO MENTION THE TIME I HAVE WASTED TAKING MY VEHICLE IN FOR TGE SAME THING TIME AFTER TIME AFTER TIME. THIS HAS BEEN INGOING FOR 4 YEARS WITH THE TRANSMISSION AND GAS TANK PROBLEMS. WHY IS FORD NOT OFFERING SOME KIND OF COMPENSATION TO THOSE OF US AFFECTED BY A VEHICLE THEY KNEW HAD PROBLEMS BEFORE THEY WERE PUT ON THE MARKET TO SELL! I JUST DON'T UNDERSTAND AND NOW IN THE PROCESS OF MOVING EXPENSES, I WILL HAVE TO GET A RENTAL CAR SO AI DON'T BLOW UP. PLEASE HELP!
TL* THE CONTACT OWNS A 2014 FORD FOCUS. UPON PURCHASING THE USED VEHICLE, THE CONTACT WAS INFORMED THAT THERE WAS AN ACTIVE RECALL ON THE VEHICLE REGARDING THE ENGINE. WHEN THE CONTACT ATTEMPTED TO SCHEDULE AN APPOINTMENT WITH SOUTH TACOMA MAZDA (6027 S TACOMA WAY, TACOMA, WA 98409, (253) 722-2888), SHE WAS INFORMED THAT THE PARTS FOR THE REMEDY WERE NOT AVAILABLE. THE MANUFACTURER WAS NOT NOTIFIED. THE VEHICLE WAS NOT REPAIRED. THE NHTSA CAMPAIGN INFORMATION WAS NOT PROVIDED. THE CONTACT HAD NOT EXPERIENCED A FAILURE. *BF CONSUMER STATED MY CAR STOP WITHOUT NOTICE WHILE DRIVING DOWN THE STREET. I LEARNED THIS ALSO AFTER PURCHASE.*JB
TL* THE CONTACT OWNS A 2014 FORD FOCUS. WHILE DRIVING APPROXIMATELY 35 MPH, THE VEHICLE STALLED AND THE CHECK ENGINE WARNING INDICATOR ILLUMINATED. THE CONTACT STATED THAT THE VEHICLE ALSO STALLED DURING A STOP. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC WHO DIAGNOSED THAT THE MASS AIRFLOW SENSOR WAS DAMAGED. THE VEHICLE WAS REPAIRED, BUT THE FAILURE RECURRED TWO DAYS LATER. THE DEALER AND MANUFACTURER WERE NOT NOTIFIED. THE FAILURE MILEAGE WAS 120,000.
WHEN I PRESS THE GAS PEDAL FROM 1-45 MPH THE CAR HESITATES TO GO AND THEN JERKS FORWARD. I TOOK IT INTO THE FORD DEALER WHO STATED IT WAS A BAD CLUTCH AND THEY REPLACED THE CLUTCH. A MONTH LATER THE SAME PROBLEM OCCURRED AGAIN SO I TOOK IT BACK TO THE DEALER WHO SAY THE TRANSMISSION WAS LEAKING WHICH RUINED THE CLUTCH AND IT HAD TO BE REPLACED AGAIN. WITHIN 2 MONTHS I HAD TO BUY 2 CLUTCHES AND PAY TO FIX THE TRANSMISSION.
MY CAR ENGINE WOULD NOT SHUT OFF!
THE FUEL PUMP HAS FAILED ON MY FOCUS. THE CAR JUST SHUT OFF WHILE DRIVING. ENGINE TURNS OVER BUT WILL NOT START. IT WAS ON A RESIDENTIAL STREET. MY CAR WAS BUILT 7/14 WHICH FALLS OUTSIDE OF THE RECALL WINDOW WHICH ENDS IN MAY 20014. ITS MY FIRM BELIEF IT MAY VERY WELL BE THE SAME FUEL PUMP ISSUE THE OTHERS ARE HAVING. HAVE NOT MADE ANY REPAIRS YET AS THIS JUST HAPPENED LAST NIGHT 7/30/2019.
I HAVE A 2014 FORD FOCUS WITH LESS THAT 40,000 MILES THAT HAS THE TRANSMISSION THAT BUCKS AND JUMPS WHEN STARTING FROM A STOP AND ESPECIALLY WHEN BEING USED IN STOP AND GO TRAFFIC. I DON'T KNOW IF THIS IS A SAFETY ISSUE BUT IT SURE MAKES ME UNCOMFORTABLE THAT IT WILL NOT KEEP GOING. I HAD HOPED THAT THE CLASS ACTION LAW SUIT THAT WAS FILED WOULD HELP TO GET THIS BAD TRANSMISSION FIXED BUT THE RESULT OF THE LAW SUIT WAS LACKING ANY CLEAR RESOLUTION FOR THIS PROBLEM. BEING ON SOCIAL SECURITY I CAN'T AFFORD TO JUST GO GET A NEW CAR AND HEARING STORIES AT THE AUTO DEANSHIP CONVINCED ME THAT FORD DID NOT HAVE A FIX FOR THE PROBLEM. ONE PERSON AT THE DEALERSHIP WAS TOLD THAT SINCE HE HAD HIS REPAIRED ONCE, THAT FORD WOULDN'T FIX IT AGAIN AND THE COST TO HAVE THE DEALER WORK ON IT WAS $2,000.
WE PURCHASED THIS CAR AND IT CUT OFF ON MY DAUGHTER DUE TO THE GAS TANK NOT FUNCTIONING PROPERLY. THE CAR WAS REPAIRED AND WE PAID FOR IT. SHORTLY AFTER, THE CAR'S TRANSMISSION STOPPED SHIFTING PROPERLY, LOSE POWER, JERK, AND SHAKE WHILE DRIVING. IT HAS BECOME SO UNPREDICTABLE THAT WE ARE UNABLE TO DRIVE IT. WE HAVE BEEN TO FORD FOR THEIR SECRET REPAIRS TO THE TRANSMISSION AND CONSISTENTLY BEEN TOLD BY THOSE THAT ARE TO DO THE REPAIR THAT THEY DON'T KNOW ANYTHING ABOUT IT.
I PURCHASED A USED FORD FOCUS IN JULY OF 2016 FROM JOE MACHENS CAPITAL FORD IN JEFFERSON CITY, MO. IT WAS SOLD WITH A 100000 MILE WARRANTY AND HAD 20,725 MILES ON THE ODOMETER. WITHIN 24 HOURS OF DRIVING IT HOME TO ROLLA, MO I STARTED NOTICING A SHUDDER AND SHAKE WHILE DRIVING THE CAR. I WAS UNSURE WHAT WAS GOING ON AND CALLED THE DEALERSHIP ONLY TO BE TOLD THIS WAS NORMAL DUE TO THE TYPE OF CLUTCH INSTALLED IN THE FORD FOCUS AND NOT TO WORRY ABOUT WHAT I WAS EXPERIENCING. THIS WENT ON FOR SOME TIME AND GREW PROGRESSIVELY WORSE. I RECEIVED A RECALL ON THE SHUDDERING PROBLEM WHICH I LEARNED WAS ACTUALLY A CLUTCH ISSUE. I TOOK MY CAR TO THE LOCAL FORD DEALERSHIP IN ROLLA TO HAVE THE CLUTCH ASSEMBLY REPLACED FOR THE FIRST TIME ON 9/21/16. IT SHOULD BE NOTED THE PREVIOUS OWNER HAD THE TRANSMISSION CONTROL MODULE REPLACED ON 2/8/15 AND REPLACED AGAIN ON 8/3/15 AT THE JEFFERSON CITY, MO DEALERSHIP. AFTER HAVING THE CLUTCH ASSEMBLY REPLACED IN ROLLA IT WAS ONLY A MATTER OF WEEKS BEFORE THE PROBLEM WAS BACK - SHUDDERING, JERKING, SOUNDS LIKE A CHAIN BEING DRAGGED UNDERNEATH THE MOTOR OR GRAVEL CRUNCHING, AND SOMETIMES, EVEN HAD THE CAR HESITATE OR COMPLETELY STOP IN THE MIDDLE OF THE ROAD. THE CAR WAS IN MOTION EACH TIME I EXPERIENCED THE ABOVE SITUATIONS. IT DOES IT UPON TAKE OFF, WHILE DRIVING, UP HILLS, PULLING OUT INTO TRAFFIC, ETC. IT HAS HAD THE SAME PROBLEMS DAY AFTER DAY EXCEPT FOR MAYBE HOURS AFTER HAVING IT IN THE SHOP. I DRIVE MY CAR FOR WORK EVERY DAY AND WAS NOT ABLE TO HAVE IT BACK IN THE SHOP UNTIL JANUARY OF 2018 TO HAVE THE CLUTCH ASSEMBLY REPLACED AGAIN ALONG WITH SOME OTHER RECALL WORK THAT WAS DONE AT THE SAME TIME. WHEN I PICKED THE CAR UP AFTER THE REPAIRS WERE MADE A SECOND TIME I WAS GIVEN A PRINTOUT OF OPERATING CHARACTERISTICS OF THE POWERSHIFT 6-SPEED TRANSMISSION. WHAT A LOAD OF CRAP THAT WAS.
MY VEHICLE HAS AT MULTIPLE TIMES LOST ACCELERATION POWER AT HIGH WAY SPEEDS AND HAD A TRANSMISSION WARNING FLASH ON, CAUSING MYSELF TO HAVE TO STOP ON THE INTERSTATE AND ATTEMPT TO COAST TO THE SHOULDER AMID HIGHWAY SPEED VEHICLES. I HAVE ALSO LOST ACCELERATION POWER GOING UPHILL, AND MY VEHICLE SHUDDERS AT ACCELERATION WHICH MAKES IT HARD TO MERGE ON AND OFF THE HIGHWAY OR TO TURN AT INTERSECTIONS, AS I CAN'T GET GUARANTEE MY CAR WON'T HESITATE AND CAUSE A COLLISION, MY CAR ALSO SOMETIMES ACCELERATED FORWARD IN STOPPED TRAFFIC, SO I ALWAYS AM SUPER WARY IN STOP GO TRAFFIC. ALL OF THESE PROBLEMS TYPICALLY OCCUR WHEN I AM ATTEMPTING TO ACCELERATE OR DECELERATE. MULTIPLE TRANSMISSION REPAIRS WITH SAME ISSUE. STILL HAPPENING TO DATE.
MY CAR HAS BEEN DOWN FOR 2 MONTHS. I IMMEDIATELY TOOK MY CAR TO FORD BECAUSE IT HASN'T EVEN BEEN A YEAR SINCE MY PURCHASE. AFTER HAVING MY CAR FOR A WEEK THEY DECIDED THAT MY CAR NEEDED A NEW CLUTCH. NOW THAT I'M READING ALL OF THESE REVIEWS THAT ARE VERY SIMILAR TO MINE I NEED ANSWERS. MY CAR WAS SHUDDERING WHEN I FIRST MADE THE PURCHASE, BUT I WAS TOLD THOSE TYPES OF CARS JUST DRIVE LIKE THAT. FORD SAID THAT MY CLUTCH WAS NOT COVERED AND I HAVE TO PAY $2500 TO GET IT FIXED. WHEN IT'S CLEAR THAT FORD WAS ALREADY HAVING ISSUES WITH THESE TRANSMISSIONS. NOW I'M STUCK BETWEEN HAVING A REPOSSESSION OR HAVING TO COME UP WITH $2500 AND PAY MY CAR NOTE STILL. THIS IS INSANE.
TRANSMISSION BEGAN SHUDDERING DURING TAKE-OFF AND WHILE DRIVING. BASICALLY, THE CLUTCHES ARE SLIPPING CAUSING THE CAR TO SHUDDER, OR IN SOME CASES NOT MOVE AT ALL, EVEN THOUGH IN GEAR. AFTER RESEARCHING, LEARNED ABOUT A MASSIVE ISSUE THAT FORD WAS AWARE OF, BUT SOMEONE MY VEHICLE FALLS JUST OUTSIDE OF EXTENDED WARRANTY ISSUED BY FORD, EVEN THOUGH EVERY TRANSMISSION OF THIS MODEL IS DEFECTIVE WITH A MANUFACTURING DEFECT. PAID $1400 FOR CLUTCH PACK REPAIR. HAD SAME REPAIR DONE, UNDER SERVICE WARRANTY 10,000 MILES AND EXACTLY 1 YEAR LATER. HAD SAME REPAIR DONE ANOTHER YEAR LATER, EXCEPT NO LONGER UNDER REPAIR WARRANTY, SO HAD TO PAY ANOTHER $1400. ACCORDING TO FORD SERVICE TECHNICIANS, THIS ISSUE REALLY IS NOT FIXABLE. THEY CAN ONLY REPLACE PARTS, WHICH IS A BAND-AID UNTIL THE EXACT SAME ISSUE HAPPENS AGAIN, WHICH IS FLUID LEAKINGG PAST SEALS AND RUINING THE CLUTCHES. UNFIXABLE, ONLY TEMP PATCH. SO, EVEN THOUGH FORD KNEW THIS TRANSMISSION HAD AN ISSUE BEFORE THE PUT IT INTO PRODUCTION, I NOW HAVE TO PAY $1400 EVERY TWO YEARS FOREVER, TO CONTINUE REPAIRING THEIR FLAW, HAVE A VEHICLE WITH DECREASED TRADE VALUE THAT I CAN'T GET RID OF. THESE CARS ARE ENTRY LEVEL. THE OWNERS OF THESE VEHICLES CAN'T AFFORD TO FUND FORD'S CORPORATE GREED. HOW DARE THEM LOOK THE OTHER WAY AND NOT TAKE RESPONSIBILITY FOR DESIGN FLAWS THAT THEIR OWN ENGINEERS WARNED THEM ABOUT. THE EXTENDED WARRANTY ONLY APPLIED TO A SMALL SUBSET OF THE AFFECTED VEHICLES. THE PREVIOUS CLASS ACTION LAWSUIT WAS A JOKE THAT ONLY PROVIDES RELIEF AFTER MANY THOUSANDS ARE SPENT ON REPAIRS. BASICALLY THE LAW FIRM GOT RICH AND THE AFFECTED CONSUMER GOT A JELLY-OF-THE-MONTH CLUB CERTIFICATE.
TL* THE CONTACT OWNS A 2014 FORD FOCUS. ON SEVERAL OCCASIONS, WHILE DRIVING BETWEEN 1-45 MPH, THE VEHICLE FAILED TO RESPOND WHEN THE ACCELERATOR PEDAL WAS DEPRESSED. THE VEHICLE WAS TAKEN TO METRO FORD (LOCATED AT 9000 NW 7TH AVE, MIAMI, FL 33150, (305) 751-9711) ON SEVERAL OCCASIONS WHERE IT WAS DIAGNOSED THAT THE CLUTCH IN THE TRANSMISSION NEEDED TO BE REPLACED. THE VEHICLE WAS REPAIRED, BUT THE FAILURE RECURRED. THE CONTACT STATED THAT THE CLUTCH HAD BEEN REPLACED ONCE EVERY YEAR SINCE THE VEHICLE WAS PURCHASED. THE VIN WAS NOT AVAILABLE TO VERIFY WHETHER THE VEHICLE WAS INCLUDED IN NHTSA CAMPAIGN NUMBER: 13V523000 (POWER TRAIN). THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 3,500. *BF CONSUMER STATED CURRENT MILEAGE ON VEHICLE 15. ALSO, WHEN ACCERLERATING BETWEEN 0-45MPH THE CAR JUMPS AND BACKS WHILE TRYING TO SHIFT INTO THE NEXT GEAR. CONSISTENTLY HAPPENS BETWEEN FIRST AND SECOND GEAR AND SECOND AND THIRD GEAR. ALSO, BUCKS AND JUMPS CONSISTENTLY WHILE DECELERATING FROM 3RD~2ND GEAR AND 2ND ~1ST GEAR.*JB
WE RECEIVED A RECALL NOTICE IN OCTOBER 2018 AND THE PART NEEDED TO REPAIR THE ISSUE IS STILL NOT AVAILABLE 10 MONTHS LATER.
THE DUAL CLUTCH HAS BEEN REPLACED NUMEROUS TIMES SINCE OUR PURCHASE OF THE CAR. WE BOUGHT IT USED FROM A FORD DEALERSHIP AND LOOKING AT MAINTENANCE RECORDS THIS HAD ALREADY BEEN AN ISSUE BEFORE IT WAS SOLD TO US. THIS INFORMATION WAS NEVER DISCLOSED TO US PRIOR TO PURCHASE. THE CAR UNEXPECTEDLY JOLTS FORWARD CAUSING AN ISSUE WITH ACCELERATION. THE DUAL CLUTCH HAS HAD TO CONTINUALLY BE REPLACED EVERY FEW MONTHS INCURRING HIGH MAINTENANCE COSTS. WE ARE CONCERNED ABOUT THE SAFETY OF THE CAR AND THE HIGH MAINTENANCE COSTS INCURRED BECAUSE THE TRANSMISSION HAS NOT YET BEEN RECALLED. IF THIS IS KNOWN TO BE THE ISSUE, THE CONSUMER SHOULD NOT HAVE TO PAY FOR TEMPORARY FIXES, WHEN THE PROBLEM COULD BE RESOLVED BY THE REPLACEMENT OF THE TRANSMISSION.
ONCE THE TRANSMISSION HAS WARMED UP (GENERALLY ABOUT 10 MINUTES OF DRIVING) THE CAR BEGINS TO JERK, THE TRANSMISSION SLIPS, FAILS TO SHIFT DURING ACCELERATION AND MAKES THE ENTIRE CAR SHUDDER. WHEN STOPPING ON HILLS THIS CAN RESULT OF THE CAR SUDDENLY ROLLING BACKWARDS WHEN TRYING TO ACCELERATE. IT CAN ALSO MAKE GOING THROUGH INTERSECTIONS A HAIRY PROPOSITION. THIS HAPPENS CONSTANTLY AND MY WIFE AND I HAVE TAKEN TO CARPOOLING WHENEVER POSSIBLE. IT IS NOT SAFE TO DRIVE. WE NOTICED THE ISSUE SHORTLY AFTER I BOUGHT IT CERTIFIED PREOWNED FROM FORD IN NOVEMBER OF 2017. FORD TOLD ME REPEATEDLY THAT THERE WAS A LEARNING COMPONENT TO THE TRANSMISSION AND THAT IT HAD TO LEARN HOW I DRIVE BEFORE IT "SETTLED IN" AND TO GIVE IT TIME. AFTER A LEARNING MODULE RESET, MULTIPLE CALLS AND TRIPS TO FORD IN DECEMBER 2018 THEY FINALLY AGREED TO REPAIR THE TRANSMISSION. I WAS TOLD I WOULD RECEIVE A CALL TO SCHEDULE A REPAIR DATE ONCE THE PARTS CAME IN. THEY ALSO SAID AT THE TIME THAT THE VEHICLE SHOULD BE SAFE TO DRIVE IN THE MEANTIME DESPITE MY MISGIVINGS. THIS WAS OVER 8 MONTHS AGO. EACH TIME I CALL THEY SAID I AM STILL ON THE WAITING LIST AND THAT I HAVE TO WAIT LIKE EVERYONE ELSE. THERE IS NOTHING MORE THEY CAN DO UNTIL THEY HAVE THE PARTS. IT IS NOW 7/29/19, OVER 8 MONTHS LATER, AND THEY HAVE YET TO REPAIR THE VEHICLE BECAUSE THEY DO NOT HAVE PARTS. I HAVE BEEN TOLD BY MULTIPLE FORD DEALERSHIPS THAT THERE ARE NO PARTS CURRENTLY AVAILABLE NATIONALLY. IN MY AREA I WAS TOLD BY ONE SERVICE DEPARTMENT THAT IT IS COMMON TO WAIT OVER A YEAR. I CAN'T SELL THE CAR TO SOMEONE ELSE IN GOOD CONSCIENCE KNOWING THE PROBLEM. I CAN'T USE THE CAR SAFELY BECAUSE OF THE PROBLEM. I'M STILL MAKING MONTHLY PAYMENTS ON THE CAR DESPITE THE PROBLEM SO I CAN'T BUY A NEW CAR. I'M TRAPPED ALONG WITH APPARENTLY THOUSANDS OF OTHERS AND SOMEONE NEEDS TO DO SOMETHING ABOUT THIS. FORD NEEDS TO BE HELD ACCOUNTABLE.
TL* THE CONTACT OWNS A 2014 FORD FOCUS. WHILE DRIVING 10 MPH, THE VEHICLE BEGAN TO HESITATE AND WAS UNABLE TO SHIFT INTO GEAR AT LOW SPEEDS. THERE WERE NO WARNING INDICATORS ILLUMINATED. THE VEHICLE WAS TAKEN TO BEN DAVIS FORD (LOCATED AT 400 S GRANDSTAFF DR, AUBURN, IN 46706, (260) 333-1716) TO BE DIAGNOSED, BUT THEY WERE UNABLE TO DUPLICATE THE FAILURE. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED. THE FAILURE MILEAGE WAS 43,000.
WHILE DRIVING. MY CAR REVS AT A VERY HIGH RPM 2K OR HIGHER. AND THE CAR ALSO REVS HIGH WHEN SHIFTING. I CANNOT DRIVE GREATER THAN 70 MPH IN FEAR THAT I WILL REV TOO HIGH AND RUIN MY TRANSMISSION. MY CAR ALSO SHUTTERS TERRIBLY.
TRANSMISSION AND CLUTCH ISSUES WHEN TRYING TO ACCELERATE
POWERSHIFT TRANSMISSION IS CAUSING PROBLEMS. MY 2014 FORD FOCUS HAD A HISTORY OF SLIPPING WHEN SHIFTING, BUT I DID NOT TAKE IT INTO THE DEALER FOR A DIAGNOSTIC UNTIL MY REGULAR MECHANIC NOTICED IT AND RED FLAGGED IT AS A CONCERN WHILE OPERATING THE VEHICLE. I TOOK THE CAR TO MY LOCAL DEALERSHIP AND PAID $160 TO RUN A COMPLETE DIAGNOSTIC OF THE TRANSMISSION SYSTEM. THE RESULT OF THAT DIAGNOSTIC WAS THE INTERNAL CLUTCH WAS BAD, AND I WOULD NEED TO DO A COMPLETE REBUILD OF BOTH THE CLUTCH AND THE TRANSMISSION, BECAUSE THE CLUTCH IS LOCATED INSIDE THE TRANSMISSION, AT A COST OF $3,081.77. AFTER RECOVERING FROM STICKER SHOCK, I WAS TOLD IT WAS OK TO CONTINUE TO DRIVE THE CAR UNTIL THE CLUTCH STOPPED WORKING AS THEY ANTICIPATED FAILURE IN THE LOWER GEARS. AFTER THIS INFORMATION, I REACHED OUT TO TWO TRANSMISSION REPAIR CENTERS FOR A SECOND OPINION, BOTH WHICH TOLD ME THAT FORD HAS BEEN REPAIRING ALL THE TRANSMISSIONS THEY HAVE SEEN WITH THIS PROBLEM AT NO COST TO THE OWNER. IN ADDITION, THEY TOLD ME THEY WERE NOT ABLE TO PURCHASE THE REPLACEMENT PARTS LISTED IN THE DIAGNOSTIC RESULTS BECAUSE FORD IS NOT SELLING THEM TO OUTSIDE REPAIR HOUSES BECAUSE OF THE NUMBER OF REPAIRS FORD IS MAKING ON THIS TRANSMISSION. TODAY THE CLUTCH FAILED AND I COULD ONLY USE THE LOWER TWO GEARS TO LIMP MY CAR BACK TO THE DEALER, AGAIN BEING QUOTED THE ORIGINAL REPAIR PRICE. THE DEALER SERVICE REP IS TELLING ME FORD IS EITHER REPAIRING FOR FREE OR SOMETIMES CREDIT UP TO 50% OF THE REPAIRS, MILEAGE DEPENDANT. WHEN I CALLED THE NUMBER THE DEALER PROVIDED, I WAS ASSIGNED CASE # CAS22256019 AND TOLD 0% WOULD BE CREDITED BECAUSE THEY HAVE NO RECORD OF A PROBLEM. IT IS CLEAR THAT THIS IS AN ON-GOING PROBLEM OF THE DRIVE TRAIN, ALSO THAT FORD IS NOT BEING UP FRONT ABOUT THE EXTENT OF THE PROBLEM. I BELIEVE THE NHTSA NEEDS TO STEP IN AND WORK WITH FORD TO DEVELOP A CONSISTENT SOLUTION TO THIS ISSUE.
WAS DRIVING DOWN HIGHWAY AND LOST POWER, HAD TO COAST OFF AT EXIT AND LIMP TO FORD DEALER WHERE IT COST A SUBSTANTIAL AMOUNT OF MONEY TO REPAIR THE TRANSMISSION INCLUDING WAS TOLD CLUTCH, AND PACKS. EXTREMELY DANGEROUS SITUATION IF I WASN'T IN THE RIGHT HAND LANE. I HAVE HAD SHUDDER AND POWER ISSUES SINCE THE VEHICLE WAS BRAND NEW, BUT WAS TOLD BY MANUFACTURE AND DEALERS THAT IT WAS NORMAL FOR THE AUTOMATIC TRANSMISSION. DUE TO MANUFACTURE AND DEALER CLAIMS, THE TRANSMISSION WAS NEVER SERVICED PRIOR TO CATASTROPHIC FAILURE AT HIGHWAY SPEEDS.
CAR PURCHASED USED IN FEB 2018. 60,000 MILES ON THE ODOMETER. AFTER A FEW DAYS I NOTICED THE CAR WOULD SHUDDER WHENEVER I ACCELERATED FROM A STOP SIGN OR LIGHT. I TOOK IT TO THE LOCAL DEALER (BATTLEFIELD FORD, MANASSAS VA) WHO TEST DROVE IT AND SAID THERE WAS NOTHING WRONG AND THAT, IN FACT, "IT WAS THE BEST DRIVING 2014 FOCUS HE (THE SERVICE MANAGER) HAD EVER TEST DRIVEN." THEY DIDN'T DO ANYTHING TO SOLVE THE PROBLEM. A YEAR AND A HALF LATER THE PROBLEM REMAINS. NOW I SEE THERE'S AN INVESTIGATION AND THAT FORD KNEW ABOUT THIS SHUDDERING PROBLEM SINCE EVEN BEFORE PUTTING THE MODEL OUT FOR SALE.
EVERY TIME I DRIVE THIS CAR THE TRANSMISSION JERKS AND SLIPS DANGEROUSLY. THEIR ARE NUMEROUS COMPLAINTS ABOUT THIS ISSUE. FORD DEALER SAYS IT IS SUPPOSED TO BE THAT WAY. I HAVE A FRIEND AT FORD WHO TELLS ME IT IS DUE TO TRANS. FLUID LEAKING ONTO CLUTCH CAUSING IT TO SLIP. NO ONE IS SUPPOSED TO KNOW ABOUT THIS. NHTSA REALLY NEEDS TO MAKE FORD DO A RECALL AND FIX THIS. IT IS DANGEROUS DUE TO THE VEHICLE WILL JUST STOP PULLING AND IS VERY JERKY.
MY 2014 FOCUS DPS6 TRANSMISSION UNDER NORMAL ACCELERATION REFUSES TO SHIFT OUT OF FIRST GEAR UNTIL IT HITS HIGH RPMS (AROUND 5000RPM), PAUSES, THEN LURCHES FORWARD SHIFTING UP INTO A GEAR WITH A LOW RPM IN THE 1000S CAUSING FURTHER ISSUE AND DELAY ACCELERATING. THIS BEGAN HAPPENING ON A CITY STREET, ACCELERATING FROM A STOP. WHILE IT DID NOT CAUSE AN ACCIDENT, IT IS CLEARLY VERY DANGEROUS AS THE PAUSE AND SUBSEQUENT LACK OF RPMS HAS PLACED ME IN BAD SITUATIONS WHERE MY ABILITY TO REACT IS DELAYED AND I AM UNABLE TO RELY ON MY VEHICLE TO ACCELERATE CONSISTENTLY OR AS EXPECTED. THIS IS IN ADDITION TO THE MORE TYPICAL SHUDDERING AND DELAY DURING ACCELERATION NUISANCE WHICH IS COMMON AMONG THIS DPS6 TRANSMISSION. THE SUBSEQUENT SERVICE INVOICE IS ATTACHED, CAN ALSO PROVIDE VIDEO OF THE ISSUE.
THREE DAYS AGO, WHILE TRAVELING 65 MPH ON A HIGHWAY DRIVING A 2014 FORD FOCUS, MY CAR TRANSMISSION SWITCHED TO WHAT SEEMS TO BE CALLED "UNINTENDED NEUTRAL," WHERE I WAS IN DRIVE BUT MY VEHICLE WOULD NOT ACCELERATE, AND INSTEAD REVVED LIKE I WAS FEEDING THE ENGINE GAS IN NEUTRAL. I HAD TO SLOW DOWN ON THE HIGHWAY AND EVENTUALLY SHUT OFF THE CAR AND RESTART IT TO SAFELY MOVE OVER TO THE SHOULDER. ACCORDING TO SUITS AND COMPLAINTS THAT HAVE BEEN GETTING MORE ATTENTION IN THE LAST MONTH, THIS SEEMS TO BE A MAJOR PROBLEM WITH THE DPS6 TRANSMISSION IN THE FORD FOCUS AND FIESTA - WITH INCREASED CALLS IN RECENT WEEKS FROM CONGRESS TO HAVE THE NHTSA LOOK IN TO THIS ISSUE AS WELL AS A SUDDEN ACCELERATION ISSUE THAT HAPPENS WHEN THESE VEHICLES COME OUT OF STOPS - WHICH HAS ALSO HAPPENED WITH THIS VEHICLE, ALL IN ADDITION TO THE INTENSE SHUDDERING THAT COMES FROM THE HOOD OF THE CAR NEARLY EVERY TIME I DRIVE. THOUGH IT IS AN AUTOMATIC TRANSMISSION, IT CONSISTENTLY DRIVES LIKE SOMEONE IS POORLY DRIVING A VEHICLE THAT HAS A MANUAL TRANSMISSION. WE WOULD NOT HAVE PURCHASED THIS CAR IF IT DROVE LIKE THIS AT THE DEALERSHIP, AND UPON RETURNING IT TO A DEALERSHIP OVER A YEAR AGO TO ASK FOR AN EXPLANATION ABOUT THE SHUDDERING, THE DEALER SAID THIS WAS ENTIRELY "NORMAL" AND HOW IT WAS SUPPOSED TO BE. I URGE THE NHTSA TO LOOK IN TO THIS ISSUE BECAUSE I AM NOT SURE WHAT I SHOULD DO - AN EXTENDED WARRANTY HAS BEEN PUT OUT FOR THESE TRANSMISSIONS BUT I HAVE SEEN MULTIPLE REPORTS ONLINE ABOUT PEOPLE GETTING THIS "FIXED" AT DEALERSHIPS THREE OR MORE TIMES AND AM UNSURE WHETHER I SHOULD JUST GET A DIFFERENT CAR OR IF THERE WILL BE A LONG TERM SOLUTION FROM FORD ON THIS ISSUE. THANK YOU.
TL* THE CONTACT OWNS A 2014 FORD FOCUS. WHILE DRIVING VARIOUS SPEEDS, THE VEHICLE JERKED AND AN ABNORMAL RATTLING NOISE WAS HEARD. ADDITIONALLY, WHILE PARKED, THE VEHICLE JERKED IN REVERSE WITHOUT WARNING. THE VEHICLE WAS TAKEN TO BRENENGEN FORD (615 S BLACK RIVER ST, SPARTA, WI 54656, 608-269-3673) WHERE IT WAS DIAGNOSED THAT THE CLUTCH ASSEMBLY NEEDED TO BE REPAIRED AND THE COMPUTER RESET. THE VEHICLE WAS REPAIRED ON SEVERAL OCCASIONS; HOWEVER, THE FAILURE RECURRED. THE MANUFACTURER WAS CONTACTED AND THE WARRANTY WAS EXTENDED. NO FURTHER ASSISTANCE WAS PROVIDED. THE FAILURE MILEAGE WAS 61,000.
UPON TAKE OFF MY CAR JERKS
I HAVE HAD MY VEHICLE IN FOR TCM & CLUTCH ISSUES MORE THAN 7 TIMES AND CONTINUE TO DO SO. I HAVE A RECORDED CONVERSATION WITH THE SERVICE MANAGER TELLING ME "THE DUAL CLUTCH IS A BAD DESIGN AND WILL NEVER REALLY BE FIXED". WHEN I LEASED THE VEHICLE IN 2014 I KNEW I WAS PLANNING TO PURCHASE THE VEHICLE AT THE END OF THE LEASE, SO I CHOSE THE LEASE OPTION WITH THE LOWEST MILES ALLOWED. JUST BEFORE THE LEASE END DATE, THE RECALL ISSUES WITH THE VEHICLE'S TCM AND DUAL CLUTCH CAME INTO PLAY. ALTHOUGH I WOULD HAVE LIKED TO TURN THE LEASE VEHICLE IN, I WOULD HAVE HAD TO PAY A GREAT DEAL IN MILEAGE OVERAGE FEES, SO I FOLLOWED THROUGH WITH THE PURCHASE OF THE VEHICLE (FALL OF 2017). I FELT I REALLY HAD NO CHOICE AT THAT POINT. I NOW OWN A VEHICLE (STILL MAKING PAYMENTS WITH $8K REMAINING) WITH 96K MILES ON IT THAT CONTINUES TO HAVE NUMEROUS ISSUES WITH THE TRANSMISSION. I JUST WANT TO BE RID OF THE CAR AND MOVE ON.
BEGINNING IN 2017, AS I WAS ON MY WAY TO WORK AND STOPPED AT A STOP LIGHT ON A CITY STREET, THE LIGHT TURNED GREEN AND I PRESSED THE GAS PEDAL. AFTER THE RPM METER WAS PASSED "2" THE CAR JERKED BACK AND SLOWED DOWN FOR A FEW SECONDS THEN WENT BACK TO THE PREVIOUS SPEED. THIS CONTINUOUSLY HAPPENED EVERY TIME I WOULD PRESS THE GAS PETAL TO SPEED UP FOR SEVERAL DAYS. I TOOK THE CAR IN A MECHANIC SHOP AND MY CAR WAS NO LONGER JERKING BACK AND THEY FOUND NOTHING WRONG; HOWEVER, I HAVE THE DOCUMENTS FROM THIS MECHANIC STATING WHAT WAS HAPPENING AT THIS TIME. AT THIS TIME THE VEHICLE WAS WELL UNDER 100,000 MILES. AGAIN IN 2018 I WAS ON MY WAY TO WORK AND THE SAME THING BEGAN AGAIN. THE CAR SEEMED TO LOSE POWER FOR A FEW SECONDS EVERY TIME I WOULD SPEED UP THE VEHICLE. I TOOK IT TO YET ANOTHER MECHANIC SHOP WHERE THEY FOUND NOTHING WRONG AGAIN. SOON AFTER MY CAR BEGAN ACTING NORMAL AGAIN. FINALLY, IN MAY 2019 THE SAME ISSUE BEGAN AGAIN. I WOULD PRESS THE GAS PEDAL AND MY CAR WOULD START TO GO, THEN IT WOULD JERK BACK FOR A FEW SECONDS AS IF LOSING POWER, THEN GAIN POWER BACK AND SPEED UP. ALSO, SEVERAL TIMES IN 2019 I WOULD TURN ON THE CAR, PUT THE CAR IN DRIVE, PRESS THE GAS PEDAL AND THE VEHICLE WOULDN'T MOVE. IT SEEMED TO HAVE NO POWER. I THEN TOOK THE VEHICLE TO A THIRD MECHANIC AND THEY INFORMED OF A TRANSMISSION RECALL FOR MY YEAR AND MODEL CAR. I WAS UNAWARE OF THIS RECALL UP UNTIL THIS POINT AND I DO NOT KNOW THE RECALL NUMBER. I WAS A COLLEGE STUDENT AND MY MAIL WAS SENT TO MY HOME ADDRESS RATHER THAN MY COLLEGE ADDRESS. THIS MECHANIC THEN REBUILT THE VEHICLE'S TRANSMISSION FOR $3,000. THE MECHANIC THEN SENT MY VEHICLE TO A FORD DEALERSHIP WHERE THEY REPLACED THE TRANSMISSION CONTROL MODULE FOR NO COST.
SHUTTERING WHEN SHIFTING GEARS. CAR WAS AT ABOUT 6000 MILES ON THE ODOMETER WHEN IT STARTED.
TRANSMISSION SHUDDERS ON ACCELERATION AND SEEMS TO SLIP WHEN GAS /POWER APPLIED. FORD NEVER COMPLETELY FIXED THIS PROBLEM WHEN CAR UNDER WARRANTY AND NOW WILL NOT TOUCH IT SAYING 2 MONTHS OUT OF WARRANTY WHEN I BROUGHT IT BACK 22 MAY 2019. PREVIOUSLY REPORTED UNDER WARRANTY. THIS IS A 2014 FOCUS. FORD DEALER STATED 2 MONTHS OUT OF WARRANTY, BUT PREVIOUSLY REPORTED. ?????
THERE CAR HAS A TENDENCY TO SLIP OUT OF GEAR IN FIRST AND SECOND GEARS. WHEN YOU START TO DRIVE, THE CAR ACTS LIKE IT DOES NOT WANT TO MOVE AND THEN WILL SUDDENLY SPRINT FORWARD UNEXPECTEDLY. OTHER TIMES, THE CAR WILL START TO MOVE AS EXPECTED BUT IT WILL BE VERY JITTERY AND JERKY BOUNCING YOU AROUND WHILE IT GETS UP TO SPEED LEADING TO UNSAFE OPERATING CONDITIONS. THIS HAS BEEN AN ONGOING AND DAILY PROBLEM SINCE PURCHASING THE VEHICLE. FORD HAS SAID THESE ARE "NORMAL" IN CONVERSATIONS WITH MY DEALERS AND HAVE NOT LOOKED AT THE ISSUE IN DETAIL
DPS6 POWERSHIFT. I WAS AT A VERY BUSY BIG INTERSECTION..RIGHT IN THE MIDDLE OF IT THE CAR SLIPS/JERKS LIKE IT PUT ITSELF IN NEUTRAL AND WOULD NOT ACCELERATE AT ALL..A TRANSFER TRUCK WAS COMING AND BARELY GOT STOPPED ALMOST T BONED ME ON DRIVERSIDE WITH MY SON IN THE CAR. PLEASE TELL ME HOW THIS IS NOT A SAFETY CONCERN?? DOES SOMEONE HAVE TO DIE FOR THE NHTSA OR FORD TO TAKE THIS SERIOUSLY?? THIS HAS WENT ON FOR WAY TO LONG FOR NOTHING TO BE DONE ABOUT IT. NO MATTER HOW DANGEROUS IT IS TO ME, MY FAMILY, AND OTHER DRIVERS I HAVE NO CHOICE BUT TO DRIVE IT. IT'S OUR ONLY VEHICLE AND WE STILL OWE 11,000 ON IT AND IT'S ONLY WORTH 3,000. I HAVE TO LEAVE A HOUR EARLY FOR EVERY TRIP BC I KNOW I'M GOING TO BE STUCK ON THE SIDE OF THE RD LITERALLY EVERY 5 MIN...OR WORSE IN THE MIDDLE OF AN INTERSECTION. SOMETHING NEEDS TO BE DONE ABOUT THIS...I AM BEGGING YOU!!!
EXTREME SHUTTERING COMING FROM THE TRANSMISSION, FIRST GEAR SLIPS, SUCKING CARES THE WORST AND SLIPS THE MOST AND STRUGGLES TO GET THE THIRD GEAR. THE GEAR SLIP EVERY TIME YOU COME FROM STOP TO GO, AND SECOND GEAR SUCH THE WORST AGAIN BUT WORSE WHEN YOU'RE TURNING
TL* THE CONTACT OWNS A 2014 FORD FOCUS. WHILE DRIVING, THE RPMS BECAME STUCK AND THE VEHICLE FAILED TO ACCELERATE. IN ADDITION, WHILE ACCELERATING FROM A STOP, THE VEHICLE FAILED TO ACCELERATE. THE CONTACT STATED THAT THE TRANSMISSION WARNING INDICATOR WAS ILLUMINATED, WHICH INDICATED THAT THE TRANSMISSION WAS RUNNING HOT. THE CONTACT COASTED THE VEHICLE TO THE SIDE OF THE ROAD AND WAITED FOR A MINUTES WITHOUT POWERING OFF THE ENGINE. THE TRANSMISSION INDICATOR ILLUMINATED "TRANSMISSION READY" AND THE CONTACT WAS ABLE TO DRIVE; HOWEVER, THE FAILURE RECURRED. THE CONTACT CALLED SUNSET FORD (11700 GRAVOIS RD, ST, LOUIS, MO 63127, (314) 843-4431) AND SCHEDULED AN APPOINTMENT. THE VEHICLE WAS NOT TAKEN TO A DEALER. THE VIN WAS INCLUDED IN NHTSA CAMPAIGN NUMBER: 18V735000 (FUEL SYSTEM, GASOLINE). THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 103,000.
OFTEN WHEN DRIVING, THE TRANSMISSION WILL SHUDDER, SPECIFICALLY WITH HITTING THE GAS. I'M OFTEN CONCERNED ABOUT TURNING UP FRONT OF CARS AS IT SHUDDERS BEFORE FINALLY GOING. THIS HAS BEEN CONTINUAL WITH THIS VEHICLE
MY CAR AS MOST EVERY OTHER PERSON I KNOW WITH THE "DPS6" DUAL CLUTCH TRANSMISSION SUFFERS FROM THE JERKING AND SHUDDERING WHEN SHIFTING. SLIPPED GEARS WHEN AT HIGHWAY SPEEDS AND SOMETIMES IT CATCHES WHEN THE RPM IS HIGH AND LITERALLY LUNGES THE CAR FORWARD FORCING ME TO SLAM MY BREAKS TO THE FLOOR. I AM THE 2ND OWNER OF THE VEHICLE AND HAVE HAD THE TRANSMISSION REPAIRED ONCE ABOUT A YEAR AGO AND I AM SEEING THE SYMPTOMS ALL COME BACK WITH TIME. I PURCHASED THIS VEHICLE THINKING IT WOULD BE SAFE FOR MY 3 YEAR OLD AND I AM RELUCTANT TO TAKE IT ON THE HIGHWAY WITH HER KNOWING THE ISSUE IS ONGOING AND WIDESPREAD, HAVING ALL OF THE KNOWN ISSUES MYSELF AND IT CONTINUES AFTER THE "FIX" HAS BEEN PERFORMED. IT HAS BEEN WIDELY REPORTED THAT FORD KNEW INTERNALLY ABOUT THESE ISSUES AND THEY REFUSE TO STEP UP AND STAND BEHIND THEIR VEHICLES. HTTPS://WWW.AUTOBLOG.COM/2019/07/11/FORD-FOCUS-FIESTA-DUAL-CLUTCH-AUTOMATIC-PROBLEMS-BEFORE-AFTER-PRODUCTION/ HTTPS://JALOPNIK.COM/FORD-SECRETLY-DIRECTED-DEALERS-TO-FIX-FAULTY-TRANSMISSI-1836559567 HTTPS://CARBUZZ.COM/NEWS/FORD-TRIED-TO-HIDE-A-MAJOR-SECRET I AM NOW ON THE HOOK FOR $9000 ON A CAR THAT IS UNSAFE AND NO COURSE OF ACTION. PLEASE DO SOMETHING ABOUT THIS!!!!
TRANSMISSION SHUDDERING. CLUTCH REPLACEMENT
TRANSMISSION SLIPS WHILE DRIVING
TCM RECALL PURCHASED VEHICLE MAY 2016. THROUGH 3 YEARS OF OWNERSHIP, VEHICLE WAS TAKEN TO BEACH FORD APPROX. 3X FOR REGULAR SERVICE INCLUDING OIL CHANGE AND AIR FILTER. WHILE VEHICLE WAS AT BEACH FORD, I REQUESTED SERVICE DEPARTMENT CHECK THE TRANSMISSION/DUAL CLUTCH MECHANISM DUE TO NOTICEABLE STUTTERING WHILE DRIVING. AT THE TIME OF RECEIVING VEHICLE BACK, I WAS TOLD THAT THE TRANSMISSION WAS FINE EACH TIME. 7/3/2019 - I WAS ON MY WAY TO WORK 30 MILES AWAY FROM MY HOME. WHILE MAKING RIGHT HAND TURN, THEN ACCELERATED VEHICLE JOLTED WITH CHECK ENGINE LIGHT BEING ILLUMINATED. UPON FURTHER ACCELERATION, DETERMINED VEHICLE COULD NOT GO ABOVE 25-30MPH. ONCE PARKED TO ADDRESS UNKNOWN MECHANICAL ISSUE, ATTEMPTED TO REVERSE OUT OF PARKING SPACE AND DISCOVERED VEHICLE HAD LOST REVERSE. CONTACTED BEACH FORD EXPLAINED THE ISSUE AS WELL AS EXPLAINING THAT THE VEHICLE WAS 30 MILES AWAY FROM MY HOME AND NOT DRIVABLE. THE SERVICE ADVISER STATED THAT THEY DID NOT HAVE A TOW TRUCK AND COULD NOT PROVIDE ANY ASSISTANCE TO HAVE VEHICLE TOWED TO THE SERVICE CENTER. 7 HRS LATER AFTER GOING THROUGH MY INSURANCE COMPANY WITH ROADSIDE ASSISTANCE, MY VEHICLE WAS TOWED TO BEACH FORD WITHIN MINUTES OF THE SERVICE DEPT CLOSING. DUE TO JULY 4TH HOLIDAY, MY VEHICLE WOULD NOT BE LOOKED AT UNTIL 7/5/19. RECEIVED CALL APPROX. 4:30PM STATING MY VEHICLE WAS READY TO BE PICKED UP. CPV RECALL WHILE VEHICLE WAS IN SERVICE FOR TCM RECALL, I REQUESTED ADDITIONAL RECALL NHTSA 18V735 CANISTER PURGE VALVE BE ADDRESS. SERVICE ADVISOR STATED THEY WOULD ADDRESS AND VEHICLE WOULD BE READY THE FOLLOWING DAY 7/6/19. RECEIVED TEXT 10:44AM TO PICK UP VEHICLE. CLUTCH STILL FELT SHAKY. SEE PDF ATTACHMENT BEACHFORDSERVJULY0619 CPV RECALL SEE PDF ATTACH 14FOCUSHERNANSFTY072519 FOR FURTHER ISSUE SEE PDF ATTACH BEACHFORDSERVJULY1519 SEE PDF ATTACH FOCUSSERVICE HISTORYCARFAX PREPARED BY [XXX] CARMASTERS, LLC. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6). *TR
TRANS MISSION SHUDDERS AND FELLS LIKE IT SLIP AND STARTS TO ROLL BACKWARDS WHEN ON A HILL.ALSO DOES NOT ACCERATE
FORD FOCUS SE 2014 DPS6 TRANSMISSION ISSUES. VEHICLE SLIPPED INTO NEUTRAL IN MOTION WHILE ASCENDING A HILL AT 65MPH. THIS CAUSED MY VEHICLE TO LOSE SPEED QUICKLY WHICH ALMOST RESULTED IN ME GETTING REAR-ENDED BY A SEMI TRUCK WHO WAS TAILGATING ME. HE PROCEEDED TO HONK AS HE PROBABLY THOUGHT I GOT ON MY BRAKES. TRANSMISSION SLIPPED INTO NEUTRAL IN MOTION, WHILE PULLING OUT INTO A THEN CLEAR INTERSECTION TO GET ACROSS A 4 LANE HIGHWAY. ALMOST RESULTING IN ME GETTING T-BONED BY ONCOMING TRAFFIC. STOPPED TO CROSS AN INTERSECTION I WAITED FOR A CLEARING, I PRESSED THE GAS THE VEHICLE PROCEEDED VERY SLOWLY INTO THE INTERSECTION ALMOST AS IF THE TRANSMISSION WAS LAGGING. THIS COULD HAVE EASILY CAUSED ME TO GET T-BONED WHILE IN THE INTERSECTION.
TL* THE CONTACT OWNS A 2014 FORD FOCUS. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBERS: 16V643000 (LATCHES/LOCKS/LINKAGES) AND 18V735000 (FUEL SYSTEM, GASOLINE). THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. FORD FITZGERALD (161 BENJAMIN H HILL DR W, FITZGERALD, GA 31750, (229) 423-8787) WAS CONTACTED AND CONFIRMED THAT THE PARTS WERE NOT AVAILABLE FOR THE RECALL REMEDY. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE AND WAS NOT ABLE TO CONFIRM WHEN THE PARTS WERE TO BECOME AVAILABLE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. PARTS DISTRIBUTION DISCONNECT.
I PURCHASED THIS CAR NEW AND THE TRANSMISSION HAS HAD ISSUES FROM DAY ONE. TRANSMISSION CHATTERS, SURGES, AND JUMPS OUT OF GEAR AND THEN BANGS BACK IN SITTING STILL OR DRIVING. THE VEHICLE ONLY HAS 21K MILES ON IT. THEY HAVE DONE NUMEROUS UPDATES TO MAKE THEM WORK PROPERLY AND THEY STILL DON'T WORK. I AM 61 YEARS OLD AND HAVE BEEN A CAR ENTHUSIAST MY WHOLE LIFE AND THIS IS THE MOST DANGEROUS TRANSMISSION I'VE EVER OWNED. I HAD TOLD FORD SERVICE 6 MONTHS AFTER I OWNED IT THAT THIS TRANSMISSION SHOULD HAVE NEVER BEEN PUT IN A PRODUCTION CAR. OF COURSE NOBODY CARES, EVERYBODY GOT THERE MONEY NOW. IT'S A SHAME PEOPLE HAVE TO DIE TO FIX A PROBLEM THAT EVERYONE THAT OWNS ONE AND INCLUDING FORD ALREADY KNOWS EXISTS.
WHEN ENTERING HIGH WAY AND STEP ON GAS CAR STRUGGLES AND STAYS AT A LOW SPEED AND WILL NO SPEED UP UNTIL AFTER AWHILE IT STARTS TO SHIFT GEARS. WHEN GOING AT A HIGH SPEED WHEELS START TO SHAKE CAR CAN'T GO FASTER THAN 55MPH. WHEN MAKING A COMPLETE STOP AND THE. STEP ON GAS IT STRUGGLES TO SHIFT GEARS, WHEN TURNING CAR OFF AND THEN TURNING IT ON AFTER 10 MINUTES CAR WILL NOT TURN ON EVEN WITH A NEW BATTERY. YOU HAVE TO KEEP TRYING TO IDLE UNTIL CAR TURNS ON.
TRANSMISSION HAS STUTTERED BETWEEN FIRST AND SECOND GEAR FOR THE ENTIRE TIME I HAVE HAD THE CAR. I HAVE GOTTEN ONE NEW TRANSMISSION AND HAVE HAD IT SERVICED NUMEROUS TIMES. THIS IS NOT A ONE TIME ISSUE - IT HAS HAPPENED FOR THE ENTIRE TIME I HAVE HAD THE CAR AND I AM THE SINGLE OWNER OF THE VEHICLE.
TL* THE CONTACT OWNS A 2014 FORD FOCUS. WHILE DRIVING 70 MPH, THE VEHICLE LOST POWER AND STALLED. THE CONTACT WAS UNABLE TO RESTART THE VEHICLE. THE VEHICLE WAS TOWED TO BOB BOWEN FORD (LOCATED AT 2189 US-40, BRAZIL, IN 47834, (812) 442-2000) WHERE IT WAS DIAGNOSED THAT THE TRANSMISSION CONTROL MODULE NEEDED TO BE REPLACED. THE VEHICLE WAS REPAIRED; HOWEVER, THE FAILURE PERSISTED. THE MANUFACTURER WAS CONTACTED. THE APPROXIMATE FAILURE MILEAGE WAS 180,000.
TL* THE CONTACT OWNS A 2014 FORD FOCUS. THE CONTACT STATED THAT THE TRANSMISSION WAS SLIPPING AND THE CLUTCH ASSEMBLY FAILED TO FUNCTION PROPERLY. CREST FORD (26333 VAN DYKE AVE, CENTER LINE, MI 48015, 1(888) 614-2160) HAD TO REPLACE THE CLUTCH ASSEMBLY TWICE. THE VEHICLE WAS REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 80,000.
TRANSMISSION SHUDDERS, SLIPS AND HAS UNEVEN ACCELERATION WHEN THE VEHICLE IS IN MOTION AT SPEEDS BETWEEN 10MPH TO 50 MPH.
WHEN IN STOP AND GO TRAFFIC OR ACCELERATING FROM A VERY SLOW SPEED TO A SPEED ABOVE 40MPH, MY CAR WILL EITHER A.) STALL WHILE ACCELERATING OR B.) WOULD NOT MOVE WHEN I PRESSED THE GAS PEDAL FROM A STOPPED POSITION. I RECEIVED A NOTICE FROM FORD IN DECEMBER 2018 ABOUT THIS ISSUE AND WAS TOLD TO KEEP THE FUEL TANK ABOVE HALF FULL. THIS ISSUE PERSISTS EVEN WITH A FULL TANK OF GAS, AND I'VE TAKEN IT INTO A FORD SERVICE CENTER TWICE AND TWO ROUNDS OF FIXES HAVE NOT REMEDIED THE PROBLEM. THE DATE ON THIS REPORT IS THE MOST RECENT INCIDENT OF THIS AFTER THE "FIXES" WERE IMPLEMENTED.
TL* THE CONTACT OWNS A 2014 FORD FOCUS. WHILE DRIVING AT A LOW SPEED, THE VEHICLE HESITATED AND DID NOT IMMEDIATELY CHANGE GEARS WITHOUT WARNING. THE FAILURE RECURRED. THE VEHICLE WAS TAKEN TO BRANDON FORD (813-246-3673, LOCATED AT 9090 E ADAMO DR, TAMPA, FL 33619) WHERE IT WAS DIAGNOSED THAT THE CLUTCH NEEDED TO BE REPLACED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE AND STATED THAT THE VEHICLE WAS OUT OF WARRANTY. THE VEHICLE WAS NOT REPAIRED. THE FAILURE MILEAGE WAS NOT PROVIDED.
TL* THE CONTACT OWNS A 2014 FORD FOCUS. WHILE DRIVING VARIOUS SPEEDS, THE VEHICLE JERKED. IN ADDITION, WHILE STARTING THE VEHICLE, IT HESITATED. THE CONTACT MENTIONED THE VEHICLE WAS SLUGGISH AND JERKED WHEN THE ACCELERATOR PEDAL WAS DEPRESSED. THE VEHICLE WAS TAKEN TO FOX FORD OF CADILLAC (1450 N MITCHELL ST, CADILLAC, MI 49601, (231) 775-3448) TO BE DIAGNOSED. THE VEHICLE WAS ALSO TAKEN TO SERRA TRAVERSE CITY (1747 S GARFIELD AVE, TRAVERSE CITY, MI 49686) WHERE IT WAS DIAGNOSED THAT THE TRANSMISSION NEEDED TO BE REPAIRED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 161,000.
THE CAR WAS PURCHASED BRAND NEW IN 14. TRANSMISSION REPAIRED 4 TIMES, EVEN TAKEN OFF THE ROAD BC IT FAILED FORD'S SAFETY TEST TWICE. CURRENTLY STILL HAVING THE SAME TRANSMISSION ISSUE WITH THE DPS6. IT SHUTTERS WHEN DRIVING, JERKS AND HESITATES WHEN TAKING OFF FROM A COMPLETE STOP. ALMOST STALLS OUT WHEN TAKING OFF AT TIMES AS WELL. FORD APPARENTLY ISSUES A DIRECTIVE TO REPAIR THE ISSUES RECENTLY FOR A TWO WEEK PERIOD BUT DID NOT MAKE IT PUBLIC. WHEN I CONTACTED MY DEALER ABOUT IT THEY BLEW ME OFF AND SAID THAT I HAD NO COVERAGE FOR MY TRANSMISSION ANYMORE. I HAVE A CAR THAT WAS PURCHASED FOR 23K WITH ONLY 100 MILES ON IT, BRAND NEW OFF THE LOT AND IS NOW ONLY WORTH 4K OR LESS. WE WERE EVEN TOLD BY FORD THAT WELL BC OF THE TRANSMISSION ISSUES THESE CARS AREN'T REALLY WORTH ANYTHING. SO NOW I AM STUCK WITH A VALUELESS CAR, READY TO BREAK DOWN OR CAUSE A SERIOUS ACCIDENT YET AGAIN AND NO REMEDY FROM FORD. IT IS A VERY UNSAFE CAR. YOU CANNOT DRIVE IT IN THE SNOW BC THE TRANSMISSION ACTS UP TO BAD. WHEN GOING UP SLIGHT HILLS OR STOPPING ON HILLS AND TAKING OFF IT JERKS SO BAD THAT YOU HAVE TO KEEP A FOOT ON THE BRAKE TO STOP IT IN CASE IT LUNGES INTO TRAFFIC. HOW CAN FORD KNOWINGLY GET AWAY WITH THIS? SELLING CARS FOR 20K PLUS AND KNOWING THAT THERE ARE SERIOUS ISSUES WITH THE TRANSMISSION THAT OBVIOUSLY ISN'T REPAIRABLE? 4 TRIPS TO THE DEALERSHIP AND I AM STILL HAVING THE SAME ISSUES. SOMETHING NEEDS DONE. A 5 YEAR OLD CAR SHOULD NOT HAVE THIS MANY ISSUES OR THIS MANY REPAIRS ON THE SAME ISSUE.
TRANSMISSION SLIPS WHEN DRIVING, JERKING/JOLTING OCCUR WHEN I ACCELERATE ( JUST REACTS SLOW IN RESPONDING AS ATTEMPTING TO ACCELERATE), DIFFICULT TO PUT IT INTO REVERSE AT TIMES IT IS JOLTY. THIS IS A ONGOING PROBLEM FOR THE TIME I HAVE OWNED THE 2014 FORD FOCUS
MY FORD FOCUS TRANSMISSION HAS BEEN ACTING STRANGELY. IT DOES NOT ACCELERATE SMOOTHLY. IT CONTINUALLY FEELS UNDERPOWERED AS IF IT IS GOING TO STALL OR STOP MOVING FORWARD. AT TIMES, IT SEEMS TO HAVE TROUBLE MOVING UP HILLS. PROBLEM OCCURS WHILE CAR IS MOVING. THE SERVICE ENGINE LIGHT CAME ON AND THE DEALER SAID IT WAS THE TRANSMISSION CLUTCH ASSEMBLY.
I PURCHASED THIS FORD W 15000 MILES ON IT. IT NOW HAS 37000 MILES. I FEEL LIKE THE CAR IS A LEMON. I HAVE HAD SEVERAL ISSUES REQUIRING ME TO GO FORD DEALERSHIP. FIRST THE GAS INFORMATION WAS INCORRECT. IT SAID I HAD 26 MILES TO DRIVE BUT RAN OUT OF GAS. THEN WHEN I WAS DRIVING ON THE FREEWAY THE CAR GOT STUCK IN BETWEEN GEARS. I COULD NOT ACCELERATE. THEN THE I TRIED TO BACK OUT OF A PARKING SPOT AND THE I COULD NOT PUT CAR INTO REVERSE. AS A RESULT CAR WAS FIXED UNDER WARRANTY AND RECALL. THE ITEMS FIXED WERE GAS TANK RECALL, ENGINE MOUNT, CLUTCH, TRANSMISSION, AND (RESERVOIR TANK THAT WAS NOT COVERED UNDER WARRANTY). I PICKED UP CAR AND NEXT DAY I DROVE TO WORK WITH THE SAME ISSUES. GEARS ARE NOT SHIFTING. TAKE BAKE TO DEALER AND FIXED TRANSMISSION MODULE. NOW THE POWER STEERING DOES NOT WORK. I TOOK IT TO FORD AND THEY CHARGED ME 160$ TO LOOK AT IT. IT WILL COST 1800$ TO FIX STEERING. THIS NOT COVERED UNDER WARRANTY. THE DEALER ALSO SAID THAT THE SUSPENSION NEEDS TO BE REPLACED SOON. HE STATED THAT SUSPENSION NEEDS TO BE REPLACE AT 50000 MILES MY CAR ONLY HAS 37000 MILES. I HAVE NEVER REPLACED SUSPENSION IN ANY OTHER CAR. IT MAKES NO'S SENSE WHY THIS CAR IS FALLING APART WITH 37000 MILES ON IT. IT'S A LEMON AND I WANT MY MONEY BACK. I BOUGHT THIS CAR FOR MY DAUGHTER AND IT IS NOT SAFE TO DRIVE!
TRANSMISSION (THE DSP6) COMPUTER (TRANSMISSION CONTROL MODULE, OR TCM) IS PRONE TO FAILURE RESULTING IN A CAR THAT CANNOT BE DRIVEN RELIABLY ON ROADS WITHOUT POTENTIALLY FALLING INTO AN UNINTENTIONAL NEUTRAL. ON APRIL 6TH, UPON STARTING THE CAR UP I WAS UNABLE TO REVERSE, AND MANAGED TO LIMP TO THE DEALER IN LOW GEAR ONLY. AS AT LEAST ONE GEAR WAS KNOWN TO BE NON-FUNCTIONAL, I COULD NOT ENDANGER MYSELF OR OTHERS ON THE ROAD BY ATTEMPTING TO SHIFT GEARS FURTHER FOR CONCERN OF IT FAILING COMPLETELY OR FALLING INTO NEUTRAL IN TRAFFIC.
TRANSMISSION JUMPS IN AND OUT WITH A CLUNKING WHEN STARTING OFF AT A RED LIGHT
EVER SINCE WE BOUGHT THIS VEHICLE IT HAS LOST POWER DURING ACCELERATION, SLIPS OUT OF GEAR REGULARLY, WHEN STOPED ON AN INCLINE THE VEHICLE WILL ROLL BACK APPROX 3FT BEFORE THE TRANSMISSION WILL CATCH ALMOST HITTING VEHICLES BEHIND ME. IT HAS ALWAYS HAD THIS TERRIBLE SHUDDER COMING OUT OF 1ST GEAR. THIS IS AN AUTOMATIC DUAL CLUTCH TRANSMISSION. I WILL NOT LET MY CHILDREN RIDE IN THIS VEHICLE BECAUSE I FEEL IT IS UNSAFE AND IT WOULD NOT BE ETHICALLY RIGHT TO SELL IT TO SOMEONE ELSE.
TRANSMISSION WENT OUT WHILE ON A ROAD TRIP. WENT TO START THE CAR AND TRANSMISSION ISSUE ALERT CAME ON THE DASH. I DROVE ABOUT A MILE THEN COULD NO LONGER ACCELERATE AND HAD TO PULL OVER. I COULD REVERSE BUT NO ACCELERATION IN DRIVE. GOT IT TOWED AND THE MECHANIC AT THE FORD DEALERSHIP TOLD ME IT WAS AN ISSUE WITH THE TRANSMISSION COMPUTER. IT WAS COVERED UNDER THE MANUFACTURER WARRANTY BUT I'M STILL HAVING ISSUE WITH CLUTCH SLIPPING WHEN ACCELERATING FROM A STOP. CAUSES JERKING OF THE CAR SOMETIMES AND LOUD GRINDING NOISES.
TAKATA RECALL.... ON TAKE OFF CAR VIOLENTLY JERKS AT 2000 RPMS AND CONTINUES TO JERK INTEL 4000-5000 RPMS THEN SHIFTS GEARS. THIS HAPPENS EVERY TIME I DRIVE, HAS BEEN DOING THIS WHEN I BOUGHT THE CAR IN 01/01/2016 AND IS GETTING WORSE EVERYDAY
TRANSMISSION IS SLIPPING CAR FEELS UNSAFE TO DRIVE ONCE THE CAR IS ON FOR ABOUT 30 MINUTES THE REVERSE WON'T WORK ON CAR
THE CAR DOES NOT SHIFT CORRECTLY IT SPUTTERS WHEN ACCELERATING. WHEN ACCELERATING IT DOESN'T SHIFT PROPERLY LIKE ITS NOT GETTING ENOUGH GAS. ALSO WHEN YOU ARE SITTING IN TRAFFIC AND GO TO ACCELERATE IT JUMPS FORWARD. THIS CAR ALSO HAS DIED WHILE DRIVING AS IT IS SHIFTING GEARS. EVEN THOUGH THERE IS A DATE AT THE BOTTOM THIS HAS BEEN LIKE THIS SINCE I PURCHASED IT. I WAS TOLD BY THE DEALER ITS THE WAY I DRIVE IT THE COMPUTER SHIFTING HAS TO GET USE TO MY DRIVING HABITS.
'TAMARA RECALL'. RECENTLY THE FIRST WEEK OF JULY 2019 I LEFT WORK AND NOTICED I COHSOT TURN MY STEERING WHEEL. I CALLED RED HILL FORD AND I SPOKE TO ONE OF THE NEW GUYS AND EXPLAINED TO THEM MY POWER STEERING WAS GOING AND IT WAS MAKING GRINDING NOISES. THEY ACTUALLY TOLD ME TO DRIVE MY CAR DOWN TO THE DEALERSHIP WITH WHAT I TOLD THEM. HE TOLD ME IT WASN'T MY POWER STEERING AND THAT IT COULD BE SOMETHING ELSE BUT I KNEW SINCE MY CAR WAS HARD TO STEER AND THE GRINDING NOISE IT WAS MAKING. I DROVE FROM ALLENTOWN DOWN TO RED HILL ON ROUTE 29 AND IT WAS A LONG RIDE THERE. SECOND, BECAUSE THEY TOLD ME IT COST 2 GRAND WHICH I DIDN'T HAVE THEY WERE GOING TO HAVE ME PICK IT UP AND DRIVE IT AGAIN KNOWING HOW IT WAS NOT DRIVE-ABLE. LUCKILY MY PARENTS CAME THROUGH AND PAID IT. SEEING THE RECALLS I NEVER RECEIVED ANYTHING ABOUT MY POWER STEERING RACK. SHOULDN'T THIS BEEN COVERED UNDER A WARRANTY OR COVERED SINCE THERE WAS A RECALL? THERE IS NO WARNING LIGHT THAT DISPLAYS ON THE DASHBOARD FOR THE POWER STEERING AND THIS IS DANGEROUS NOT KNOWING WHEN YOUR POWER STEERING RACK IS GOING. PLEASE GET BACK TO ME AND IF THIS SHOULD HAVE BEEN COVERED PER THE RECALL. I COULD HAVE BE BADLY HURT AND OR HIT ANOTHER CAR!!
TL* THE CONTACT OWNS A 2014 FORD FOCUS. THE CONTACT STATED THAT THE DRIVER'S SIDE DOOR LATCH WAS NOT SECURING PROPERLY. THE CONTACT HAD TO MANEUVER AND ADJUST A CONNECTION TO HOLD THE DOOR SECURE. THE VEHICLE WAS DRIVEN TO SUNRISE FORD OF FONTANA (16005 VALLEY BLVD, FONTANA, CA 92335, 1-(888) 629-1239) AND THE CONTACT WAS INFORMED THAT THE VEHICLE WAS EXCLUDED FROM NHTSA CAMPAIGN NUMBER: 16V643000 (LATCHES/LOCKS/LINKAGES). THE CONTACT STATED THAT THE VEHICLE EXHIBITED THE SAME FAILURE AS THE RECALL CAMPAIGN. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE CONTACT STATED THAT THE VEHICLE WAS INCLUDED IN FIELD SERVICE ACTION NUMBER: 12M02 (SYNC WITH MYFORD MYLINCOLN TOUCH WARRANTY EXTENSION COVERING ACCESSORY PROTOCOL INTERFACE MODULE) AND NHTSA CAMPAIGN NUMBER: 18V735000 (FUEL SYSTEM, GASOLINE). THE PART WAS NOT AVAILABLE FOR THE RECALL REPAIR. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS UNKNOWN. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.
WHEN I FIRST PURCHASED THE CAR I HAD ISSUES FROM THE START. I WOULD PRESS ON THE GAS AND THE CAR WOULD HESITATE TO GO FORWARD AND THEN JERK. IT FELT LIKE I WAS DRIVING A MANUAL CAR BUT I HAD AN AUTOMATIC. I FOUND OUT THAT THERE WAS A RECALL ON THE CAR FOR THIS SPECIFIC REASON. I TOOK THE CAR TO MY LOCAL FORD DEALER IN CLARKSVILLE IN AND HAD TO WAIT OVER 3 WEEKS FOR THE PART TO COME IN. I WAS NOT OFFERED A LOANER CAR OR ANYTHING. ONCE I GOT THE PART IT WAS OK FOR LIKE LITERALLY MAYBE 1 OR 2 MONTHS AND THE ISSUES AROSE AGAIN. I TOOK THE CAR BACK AND WAS TOLD IT WAS THE LAST TIME I WOULD BE ABLE TO GET THE ISSUE FIXED FOR FREE. THIS ALL HAPPENED IN 2016. IT IS NOW 2019 AND I AM STILL HAVING THE SAME ISSUES. ALSO THE PASSENGER SIDE SEATBELT WORKS INTERMITTENTLY. AND THE CAR DOORS DO NOT ALWAYS LATCH TIGHTLY WHEN YOU SHUT THE DOOR. I HAVE BEEN TOLD SEVERAL TIMES THAT THERE IS NOTHING THAT CAN BE DONE. NOW I AM STUCK STILL MAKING PAYMENTS ON A CAR THAT I DO NOT FEEL SAFE DRIVING. I DID HAVE A WRECK IN THE CAR BACK IN 2016 WHERE I WAS PUSHING ON THE GAS AND IT JERKED REALLY HARD AND THEN WENT FORWARD VIOLENTLY AND I HIT A POLE. THE DAMAGE IS STILL ON MY CAR WHICH INCLUDES A BUSTED FRONT BUMPER AND THE CAR HORN IS NOT WORKING.
TAKATA RECALL - I HAVE BEEN EXPERIENCING JERKING AND STUTTERING WITH MY VEHICLE SINCE I PURCHASED IT NEW IN 2014. MY VEHICLE WILL STUTTER AND JERK UPON PRESSING THE GAS FROM A STANDSTILL IN TRAFFIC, ON A HIGHWAY AND IT IS EVEN WORSE GOING UPHILL. IT IS SLOW TO PICK UP SPEED NO MATTER HOW MUCH PRESSURE I PUT ON THE GAS PEDAL. NOW THERE IS AN ISSUE WITH SOMETHING REVVING UNDER THE HOOD AND ALSO WITH THE VEHICLE OVERHEATING. I HAVE HAD SEVERAL NEAR ACCIDENTS DUE TO THE VEHICLES JERKING AND STUTTERING WHEN MOVING FROM A STOPPED POSITION TO A FORWARD MORTION IN TRAFFIC. THESE INCIDENTS HAVE HAPPENED OVER THE COURSE OF FIVE YEARS OF ME PURCHASING THE VEHICLE NEW. THE STUTTERING AND JERKING HAPPENS DAILY.
AUTO CLUTCH - JERKS AND LURCHES BETWEEN 0-40 MPH. OCCURS ACCELERATING FROM STOP OR ACCELERATING IN GENERAL. HAS LOCKED MY SEATBELT BECAUSE IT JERKED SO VIOLENTLY. HAS THROWN THE CAR BACK WHEN GOING UPHILL FROM STOP. HAD THERE BEEN A CAR BEHIND ME I WOULD HAVE HIT IT. SAFETY ISSUE. FEELS LIKE TIRES ARE SPINNING AND CAR DOESN'T MOVE. THEN IT JERKS 3-4 TIMES THEN LAUNCHES AHEAD. HAPPENS ON TURNS OR STRAIGHTAWAY. CITY STREETS AND LESS THAN 40 MPH. BOUGHT THE CAR BRAND NEW WITH CASH. LESS THAN 1000 MILES WHEN THIS ISSUE STARTED. BEEN IN THE SHOP 2-3 TIMES PER YEAR SINCE THEN. 5 YEARS OF INCONVENIENCE ADJUSTING SCHEDULE TAKING TIME OFF WORK. ONGOING PROBLEM FROM 2014 TO PRESENT.
OUR FORD FOCUS HAS NUMEROUS TRANSMISSION CLUTCH BURNOUTS (7) AND TRANSMISSION COMPUTER FAILURES (3). WE HAVE BEEN ON THE M14 WHEN IT FAILS TO ACCELERATE WHILE MERGING. WE HAVE BEEN AT THE A STOP LIGHT AND IT TRY TO LURCH FORWARD WHEN WE WERE STOPPED. EVERY 6-9 MONTHS WE NEED TO HAVE THE TRANSMISSION SERVICED AT OUR LOCAL DEALER. THE CAR SHUTTERS UPON ACCELERATION, IF IT ACCELERATES AT ALL. IT LURCHES AND SHUTTERS, CONSISTENTLY EVERY 6-9 MONTHS. WE REACHED OUT TO FORD, DIRECTLY, IN JULY OF 2017, AND RECEIVED NO SUPPORT, NO HELP AND NO ACKNOWLEDGEMENT THAT MAYBE, JUST MAYBE WE HAD A BAD CAR. WE'VE BEEN TOLD, CONSISTENTLY, EVERY TIME THEY REPLACE THE BURNT OUT TRANSMISSION CLUTCH AND REPROGRAM THE TRANSMISSION MODULE THAT "THIS IS THE FIX. THEY HAVE THE "BUGS" WORKED OUT THIS TIME". I HAVE COPIES OF MOST OF THE REPAIRS AND THE CORRESPONDENCE WITH FORD GLOBAL CUSTOMER SERVICE FROM JULY OF 2017
WHEN TEST DRIVING THIS 2014 FORD FOCUS I FELT THE CAR SHUDDER ON TAKE OFF AND WHEN PULLING OUT INTO TRAFFIC HESITATION. I ASKED THE SALESMAN ABOUT THIS AND JUST SHRUGGED IT OFF AS NO BIG DEAL. AFTER PURCHASING THE AUTO I HAD TO RETURN TO THE DEALER IN PARSONS, KS. AND WAS TOLD IT WAS THE WAY I WAS ACCELERATING. NO WAY THERE IS SOMETHING WRONG WITH THIS VEHICLE. AFTER 3 DIFFERENT RETURNS AND WORK DONE IT STILL DOES THE SAME THING. I AM 82YRS OLD AND DO NOT FEEL SAFE DRIVING THIS CAR. FORD MOTOR KNEW THEY PUT OUT A FAULTY VEHICLE BUT SOLD IT ANYWAY. THEY EXTENDED THE WARRANTY TO 100000 MILES BUT EACH TIME YOU RETURN FOR SERVICE THEY SAY THEY CAN'T DO ANYTHING UNLESS THE ENGINE LIGHT IS ON. FORD SUPPOSEDLY PUT OUT A NOTICE TO REPAIR THESE CARS WHEN THEY CAME IN ON 7-12-2019 TO 7-19-2019 BUT WHEN I CALLED I WAS TOLD BY THE SERVICE MANAGER HE KNEW NOTHING ABOUT THIS AND COULD ONLY DO ANYTHING IF TOLD BY FORD. I CONTACTED PITTSBURG FORD ON 7-19-2019 AND ASKED TO SPEAK TO THE SERVICE MANAGER BUT UNABLE TO LOCATE HIM SO I LEFT MY NAME AND PHONE NUMBER AND HAVE YET TO HEAR FROM HIM. THIS HAPPENS WHEN DRIVING, PULLING OUT INTO TRAFFIC AND WHEN DRIVING ON THE HIGHWAY. ON OCCASION THE TRANSMISSION SLIPS/
'TAMARA RECALL' I HAVE A TRANSMISSION PROBLEM THAT'S BEEN FIXED 3 TIMES AND IT'S GIVING ME A PROBLEM AND A FEW MONTHS AGO I HAD A LITTLE FENDER BENDER I WAS STOPPED AT A LIGHT AND HAD MY FOOT ON THE BRAKE AND ALL OF A SUDDEN I HIT THE CAR IN FRONT OF ME. I BLAME IT ON ME, BUT MY FOOT WAS STILL ON THE BRAKE BUT I SAID I MUST OF LET UP ON IT OR SOMETHING. BUT NOW I AM READING THAT THIS HAS HAPPENED TO SEVERAL OTHER PEOPLE WITH THE TRANSMISSION PROBLEM.
I WAS SITTING AT A STOP LIGHT AND WHEN THE LIGHT TURNED GREEN MY CAR WOULDN'T MOVE, LOOKED DOWN AT THE SPOT ON THE DASH WHERE IT SAYS WHAT GEAR YOU ARE IN AND IT WAS FLASHING. FINALLY GOT THE CAR TO MOVE INTO A PARKING LOT. I HAS IT LOOKED AT AND THEY SAID IT WAS FIXED. THE NEXT DAY I WAS DRIVING AND IT STARTED SLIPPING GEARS.
UNDER ANY ACCELERATION THE CAR JERKS BACK AND FORTH, THE TRANSMISSION IS STARTING TO DRIVE REALLY ROUGH AND WE ONLY HAVE 60,000 MILES!
THE VEHICLE WOULD STALL WHEN TRYING TO ACCELERATE FROM A STOPPED POSITION. A RECALL WAS ADDRESSED AT A DEALERSHIP FOR THE PROBLEM 3 YEARS AGO. NOW THE CAR HAS 89,000 MILES AND THE REVERSE QUIT WORKING AND DRIVE HAS A STALLING PROBLEM AS WELL. I TOOK IT TO A PARTS STORE TO HAVE SOMEONE LOOK UP A COMPUTER TO IT. IT READ CLUTCH "B" ACTUATOR CONTROL CIRCUIT LOW. I WAS WITHIN THE CITY WHEN THE LATEST EVENT HAPPENED AND NOTICED THE CHECK ENGINE LIGHT CAME ON WHEN IT WAS DRIVING POORLY.
CAR WAS WORKING FINE MOST OF THE DAY. GOT IN MY CAR AND IT WOULD NOT START. I TRIED IT THREE TIMES, NO LUCK. I SHUT EVERYTHING OFF, PULLED THE KEYS, OPENED THE DOOR. I THEN TRIED AGAIN FO TURN ON CAR, CAME RIGHT ON. NOW HOWEVER, THE CAR IS HAVING OVER ACCELERATING AND DECELERATING PROBLEMS WHICH IT DIDNT HAVE TWO HOURS AGO. GOING UP/DOWN ANY TYPE OF HILL IS WHERE ITS THE WORST AT ACCELERATING AND DECELERATING RANDOMLY. SOMETIMES IT OVER ACCELERATING AND I DONT EVEN HAVE MY FOOT ON THE GAS AT THAT MOMENT. AND IT HAS A HARD BUCKING PROBLEM BETWEEN THE TWO RANDOM ACCELERATING/DECELERATING PROBLEMS.
TL* THE CONTACT OWNS A 2014 FORD FOCUS. WHILE DRIVING VARIOUS SPEEDS, THE ENGINE STALLED AND THE VEHICLE RUMBLED AND SHOOK WITHOUT WARNING. THE CONTACT TOOK THE VEHICLE TO CAMELBACK FORD (1330 E CAMELBACK RD, PHOENIX, AZ 85014, (602) 635-7551) WHERE HE WAS INFORMED THAT THE VEHICLE WAS SUPPOSED TO OPERATE IN THAT MANNER. THE DEALER REPLACED THE CLUTCH ASSEMBLY AND TCM, BUT THE FAILURE RECURRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE VEHICLE WAS NOT REPAIRED. THE FAILURE MILEAGE WAS 14. *TR*JB
CAR SHAKES WHEN GOING FROM A STOPPED POSITION THEN PRESSING ON GAS. FEELS LIKE IT JERKS. ALSO MY CATALYTIC CONVERTER HAS BEEN FAULTY SINCE 2 YEARS AFTER I GOT MY CAR IN 2014
WHILE APPROACHING A STOP SIGN ON A CITY STREET WITH BRAKES EVENLY APPPLIED, MY FORD FOCUS DOWN SHIFTED AND STUTTERED, LURCHING ME AROUND 7 FEET IN TO THE INTERSECTION.
I BOUGHT MY 2014 FOCUS NEW.ALMOST IMMEDIATELY IT BEGAN HESITATING AND SHUDDERING WHEN YOU BEGIN TO ACCELERATE. AND LOSS OF POWER WHICH IS DANGEROUS.FIRST TWO TIMES I TOOK IT TO DEALER THEY REPROGRAMMED THE COMPUTER AND MADE EXCUSES THAT IT IS NORMAL AND THE CAR IS LEARNING HOW I DRIVE.THIRD TIME I TOOK IT IN THEY REPLACED THE TRANSMISSION MODULE.DIDN'T HELP.FOURTH TIME REPLACED THE DUAL CLUTCH.STILL HESITATES.NOW MY CAR IS OUT OF WARRANTY AND THEY SAY IF IT IS THE CLUTCH THEY WON'T COVER IT.IT WILL COST ME $150 TO DIAGNOSE IT TO SEE IF IT IS THE TRANSMISSION MODULE.IF IT IS THAT'S ALL THAT IS COVERED.SO I AM LEFT WITH A CAR THAT DRIVES HORRIBLE.BAD CUSTOMER SERVICE.
MY TRANSMISSION PROBLEMS STARTED VERY EARLY ON, MY CAR WOULD SHUDDER WITH I ACCELERATED FROM A DEAD STOP. I WOULD TAKE MY CAR TO THE FORD DEALER FOR REPAIR AND THEY WOULD ADJUST THE MODULE AND THAT WOULD WORK FOR A SHORT TIME ONLY TO HAPPEN AGAIN. AFTER SEVERAL ADJUSTMENTS THEY WOULD TELL ME THAT MY CAR WOULD NEED A NEW CLUTCH ASSEMBLY, CLUTCH AND THROW OUT BEARING. MY CAR HAS GONE THROUGH 3 CLUTCHES AND THE DEALER TOLD ME IT NEEDS A FOURTH. MY DAUGHTER ATTENDS THE UNIVERSITY OF WEST VIRGINIA AND WE DO NOT TAKE THIS CAR ANYMORE DUE TO THE SHUDDERING ON INCLINES IN THE MOUNTAINS.
I HAVE A 2014 FORD FOCUS WITH AN AUTOMATIC TRANSMISSION. THE VEHICLE HAS 37,000 MILES AND HAS BEEN IN THE DEALER 6 TIMES FOR TRANSMISSION PROBLEMS. THE DEALER HAS CLAIMED TO HAVE REPLACED THE TRANS ONCE AND ADJUSTED PROGRAMMING MULTIPLE TIMES. THE VEHICLE CONTINUES TO HESITATE, JERK, AND JUMP AT TIMES. UPON ACCELERATION , THIS PAST MONDAY AT A STOPLIGHT, THE CAR TOOK OFF AS NORMAL UP TO ABOUT 15 MPH AND WOULD NOT DRIVE. I WAS ABLE TO NARROWLY MISS BEING HIT FROM BEHIND. THIS VEHICLE HAS ALSO LUNGED WHILE IN SLOW MOVING TRAFFIC SEVERAL TIMES IN THE PAST THREE MONTHS. CAN NHTSA PLEASE HAVE FORD RECALL AND REPLACE THIS TRANSMISSION WITH A PROPER, SAFE, AND WORKABLE FIX. I INTENDED THIS VEHICLE TO BE HANDED DOWN TO MY 16 YEAR OLD DAUGHTER. NOT NOW. WHY IS FORD ABLE TO CONTINUE TO GET AWAY WITH OUT REPAIRING, OR REPLACING THE PROBLEM? THEY ARE RUSHING UNTESTED, UNPROVEN MECHANICAL TECHNOLOGY TO MARKET TO MAKE THEIR FUEL ECONOMY NUMBERS AT CUSTOMERS WELL BEING. IS THIS NOT FRAUDULENT? ALSO, WHY DO I KEEP GETTING LETTER FROM FORD TO TRADE MY CAR IN ON A NEW VEHICLE? IS THIS FORDS WAY OF GETTING OUT OF THE PROBLEM? IF SO THEY SHOULD BUY THIS VEHICLE BACK AT THE PRICE I PAID FOR IT. THANKS
VEHICLE TRANSMISSION DISENGAGED, CAUSING THE ENGINE TO REV UP WITHOUT SPEEDING AS IF IT WAS IN NEUTRAL, IMMEDIATELY LOSING SPEED CAUSING A SAFETY HAZARD. CHECK ENGINE LIGHT TURNED ON. TRANSMISSION RE-ENGAGED ABRUPTLY AND CAR WOULD NOT SHIFT PROPERLY SO HAD TO BE DRIVEN IN LOWER GEARS, AGAIN POSING A SAFETY HAZARD. DEALERSHIP ADVISED ISSUE WAS RELATED TO THE CLUTCH AND WAS COVERED UNDER MANUFACTURER'S PROGRAM 14TM01, YET THIS EXTENDED WARRANTY WAS NOT APPLICABLE TO THE 2014 MODEL, EVEN THOUGH IT WAS THE SAME ISSUE.
I BOUGHT MY CAR BRAND NEW IN 2014, AND HAVE HAD SEVERAL ISSUES WITH THE TRANSMISSION/TCM. IT HAS BEEN "FLASHED" SEVERAL TIMES AS WELL AS A NEW "CLUTCH PACK". APPROX 3 WEEKS AGO WHILE DRIVING, I STARTED TO PASS A CAR ON A 2 LANE RD, AND AS I ACCELERATED I WAS ABLE TO GET NEXT TO THE OTHER CAR AND THEN MY CAR'S TACHOMETER JUST TACKED OUT AND DIDN'T HAVE ANY POWER TO GO. SO, AS I AM STUCK NEXT TO THIS OTHER CAR (AND ANOTHER CAR RIGHT BEHIND ME PASSING TOO) AND WITH ONCOMING TRAFFIC NOW, I HAD TO HIT MY BRAKES TO SLOW DOWN (IN ORDER TO GET BACK WHERE I WAS BEFORE I STARTED TO PASS), ALL THE WHILE THE CAR BEHIND ME IS ABOUT TO REAR-END ME. I HAD TO PULL OFF TO THE SIDE OF THE ROAD TO CHECK MY PANTS, BECAUSE I THOUGHT I LITERALLY DEFACATED THINKING I WAS GOING TO GET SMASHED BETWEEN THE CAR BEHIND ME AND THE ONCOMING CAR DRIVING ABOUT 55MPH. I CALLED FORD AND TOLD THEM ABOUT IT ON THEIR RECORDED LINE AND THEY SAID THERE WAS NOTHING THEY COULD DO. I HAVE TALKED TO 3 DIFFERENT DEALERS (WABLE FORD SISTERSVILLE, WV) THEY FINALLY RAN A DIAGNOSTICS WHEN I SHOWED THEM THAT MY CAR DOESN'T HAVE REVERSE. I HAVE BEEN STUCK 4 DIFFERENT TIMES IN PARKING SPOTS BECAUSE MY CAR WOULDN'T GO IN REVERSE. HURT MY BACK PUSHING IT OUT OF 1 SPOT, AND I HAVE NEVER BEEN MORE FRUSTRATED. WABLES IN SISTERSVILLE SAID THEY DON'T DO LOANER CARS WHILE THEY TAKE THE 2 HOURS TO FIX THE TCM NOR DO THEY HAVE THE TIME TO DO IT. THERE WAS ANOTHER TIME WHEN I WAS PULLING ONTO THE INTERSTATE AND WAS ALMOST REARENDED BECAUSE AS I EASED ON THE GAS TO GET ON, THE TACHOMETER TACHED OUT AND I HAD NO POWER TO GO. I HAVE AN HOUR AND 15 MINUTE TRIP TO WORK AND A 1 HOUR AND 15 MIN TRIP HOME AND EACH OF THOSE TRIPS ARE HAIR RAISING BECAUSE I NEVER KNOW WHAT MY CAR WILL DO.
CAR JERKS AND STALLS, OUTSTANDING RECALL, DEALERSHIP INSISTS THAT PARTS ARE UNAVAILABLE FOR REPAIR
TL* THE CONTACT OWNS A 2014 FORD FOCUS. WHILE DRIVING APPROXIMATELY 65 MPH, THE VEHICLE SUDDENLY DOWNSHIFTED. ALSO, THE VEHICLE JERKED WHILE AT A STOP. WYATT JOHNSON FORD (646 THOMPSON LN, NASHVILLE, TN 37204, (615) 244-3615) WAS CONTACTED AND DIAGNOSED THAT THE TRANSMISSION FAILED. THE VEHICLE WAS REPAIRED, BUT THE FAILURE RECURRED. THE MANUFACTURER WAS NOT NOTIFIED. THE FAILURE MILEAGE WAS 55,120.
FORD DPS6 POWERSHIFT DCT TRANSMISSION HAS BEEN REPLACED 3 TIMES IN LESS THAN 58K MILES. MY FORD FOCUS SE HATCHBACK HAS BUILD DATE IN EARLY AUGUST 2014 AND I PURCHASED IT BRAND NEW FROM A FORD DEALERSHIP THE SAME MONTH. I FIRST EXPERIENCED SHUDDER AND JERKING AT 16,870 MILES AND TOOK IT TO THE DEALERSHIP ON 2015-09-25, BUT WAS TOLD THERE WAS NO PROBLEM. SUBSEQUENT VISITS TO THE SAME DEALERSHIP RESULTED IN A REPLACEMENT OF THE CLUTCH PACK AND SEAL ASSEMBLY EACH TIME. TRANSMISSION REPLACEMENT DATES AND MILEAGE ARE: 2017-08-18 AT 30,357 MILES 2018-09-20 AT 48,138 MILES (TCM WAS REPLACED AT THIS TIME) 2019-07-15 AT 57,898 MILES ("FUEL TANK DEFORMATION" RECALL DONE AT THIS TIME) AROUND A THOUSAND MILES AFTER A "FIX", SHIFTING BECOMES ERRATIC AND UNRELIABLE. IT WILL REV VERY HIGH FOR NO APPARENT REASON, AND WILL SOMETIMES SPEED UP ON ITS OWN, ESPECIALLY OBVIOUS WHEN THE CAR SURGES UNEXPECTEDLY IN SLOW TRAFFIC. IT SEEMS TO HAPPEN MORE WHEN THE WEATHER IS WARM, BUT EVEN DURING COLD WEATHER SHIFTING CAN BE JERKY WITH A "SHUDDER" IN BETWEEN GEARS AND SOMETIMES THE THROTTLE SIMPLY DOES NOT RESPOND WHEN THE ACCELERATED IS PRESSED. MY CAR LOST POWER ON THE INTERSTATE AT 65MPH WHEN A "TRANSMISSION FAULT" MESSAGE POPPED UP ON THE SCREEN. THE TCM WAS REPLACED AFTER - ALONG WITH THE TRANSMISSION - WAS REPLACED AS A RESULT. THE TRANSMISSION IN THIS CAR IS UNRELIABLE AT BEST, DANGEROUS AT WORST. IT IS INCONSISTENT AND DOES NOT CONSISTENTLY RESPOND TO ACCELERATION AND DECELERATION INPUT FROM THE DRIVER. THE FIRST TIME I TOOK IT IN - WHEN THEY REFUSED TO REPLACE THE TRANSMISSION - I WAS I WAS DRIVING IT WRONG. THIS IS MY FIRST NEW CAR AND I CANNOT COUNT ON IT NOT TO LEAVE ME STRANDED OR PUT ME IN A DANGEROUS SITUATION. I WOULD SELL IT, BUT THE VALUE HAS PLUMMETED DUE TO UNRESOLVED TRANSMISSION ISSUES AND SO I'M STUCK HAVING IT REPEATEDLY "FIXED" UNTIL THE WARRANTY RUNS OUT.
I BOUGHT THIS CAR PREOWNED FROM DEALERSHIP. WITHIN A YEAR IT HAD PROBLEMS. WELL DRIVING AT 30MPH NEAR MY HOME THE RPMS SHUT UP ON THE CAR WHILE THE SPEED STUTTERED AS IF THE CAR WAS IN NEUTRAL. I TOOK IT IN RIGHT AWAY OTHER PROBLEMS PERSISTED ON MY WAY TO THE DEALERSHIP SUCH AS NOT BEING ABLE TO SHIFT CORRECTLY. THEY HAD TOLD ME THEY FIXED THE PROBLEM AND ALL WAS COVERED UNDER WARRANTY SO I WAS HAPPY. THIS IS WHERE IT GOT STRANGE. THEY TOLD ME THAT THEY NEED TO ORDER ANOTHER PART AND THAT IT SHOULD BE HERE WITHIN A WEEK. AS I AM NOT VERY CAR SAVVY SO I DON'T RECALL THIS PART BUT IT WAS UNDER WARRANTY SO I WAS AT EASE. THEY OFFERED TO KEEP MY CAR UNTIL THE PART ARRIVED, WHICH I THOUGHT WAS FINE.. LUCKILY I DIDN'T BECAUSE 2 1/2 WEEKS WENT BY BEFORE I MADE IT BACK INTO THE DEALERSHIP AND I ASKED THE PERSON WHO SERVICED MY CAR WHEN MY PART WAS COMING IN. HE SAID IT DEFINITELY SHOULD'VE ARRIVED BY NOW AND IT'S STRANGE THAT IT HASN'T. I COME BACK ANOTHER FEW WEEKS LATER AND THEY CLAIM THAT THERE WAS NEVER ANY ORDER FOR ME AT ALL. I DON'T KNOW WHO ORIGINALLY SERVICED ME I JUST ASSUMED THEY'D HAVE MY RECORDS. FLASHFORWARD A YEAR LATER IN THE SAME EXACT THING IS HAPPENING BUT EVEN WORSE. IT WON'T GO IN REVERSE OR SPORT MODE. IT'S BEEN TURNING ON SOME DAYS AND NOT OTHERS AND IT GOES ABOUT 5 MILES AN HOUR. I TRY TO TAKE IT INTO THE FORD DEALERSHIP AND THEY'RE TRYING TO SAY IT IS NO LONGER UNDER WARRANTY EVEN THOUGH MY CAR IS UNDER 60,000 MILES. THEY WANT TO CHARGE ME $150 TO DIAGNOSE I GOOGLE SEVERAL DIFFERENT PLACES THAT WILL DO IT FOR FREE. GOT THE ERROR CODE P2837. FORD STILL WANTS TO CHARGE ME TO DIAGNOSE. WHEN I TRY TO CALL AND TALK ABOUT HOW THIS CAR DOESN'T SEEM SAFE ENOUGH TO HAVE EVEN SOLD AND ASK ABOUT THE RECALLS THEY ACT LIKE IT'S A ONE IN 1 BILLION THING AND KEEP CONNECTING ME TO DIFFERENT DEPARTMENTS WHERE I JUST GET AN ANSWERING MACHINE. NOT RIGHT
CAR SHUDDERS AND HESITATES WHEN DRIVING IN TRAFFIC AT ANY TIME. WHEN TRYING TO ACCELERATE IT SHUDDERS AND HESITATES. AT A STOP SIGN ON A HILL THE CAR WILL SUDDENLY GO BACKWARDS WITHOUT WARNING WHEN TRYING TO GO FORWARD AFTER A STOP. THIS HAS BEEN CONSISTENTLY HAPPENING SINCE FEBRUARY 2017. WE HAVE BEEN FORCED TO DRIVE THIS WAY AS WE DO NOT HAVE MONEY TO FIX FORDS FAULTY TRANSMISSION.
TAKATA RECALL. I WAS IN THE DRIVE THRU AT KRYSTAL AFTER RECEIVING MY FOOD, I BEGIN TO PULL OFF FROM THE WINDOW INTO THE STREET THE CHECK ENGINE LIGHT CAME ON THE CAR COMPLETELY STOPPED IN TRAFFIC. THE CAR SHUT DOWN I PUT IT IN PARK AND IT HESITATE TO START UP BUT AFTER A SECOND TRY IT DID. THE CAR HESITATE TO GO FORWARD I COASTED INTO THE BANK PARKING TO GET OUT OF TRAFFIC. I RESTARTED THE CAR IT GOES FORWARD FINE THIS TIME BUT I COULDN'T REVERSE . THE TRANSMISSION HAS ALREADY BEEN REPLACED ONCE . THE CLUTCH HAS ALSO BEEN REPAIRED SEVERAL TIMES. NOW THE CAR NEEDS ANOTHER TRANSMISSION
SINCE BUYING THE CAR NEW I HAVE HAD MULTIPLE ISSUES WITH THE TRANSMISSION JERKING, SLIPPING, LOSS OF TAKE OFF POWER AND FEELINGS OF UNSAFE DRIVING SITUATIONS. MY VEHICLE ONE TIME FELT LIKE SOMEONE THREW ON AN EMERGENCY BRAKE AND NOSE DIVED ON THE HIGHWAY WHEN IT LOST POWER DURING ACCELERATION OFF ENTRANCE RAMP. MOST OF THE TIME THE SURGING,BUCKING, SLOW TO RESPOND HAPPENS WHEN THE VEHICLE IS WARMED UP AND HAVE TO MOVE AFTER A STOP LIGHT OR SIGN. ALSO HAD TO BRING IT IN TO DEALER TO HAVE WIRING FIXED DUE TO VIBRATIONS OF VEHICLE. LAST FEW TRIPS TO THE DEALER I HAD TO PAY OUT OF POCKET AND NEVER GOT ANY SOLID ANSWERS TO THE PROBLEM OR ANY FIXES, JUST TOLD IT IS WITHIN LIMITS. WITH NO FIXES IN THE PLANS I QUIT TAKING IT IN TO THE DEALERSHIP DUE TO NO ISSUES BEING COVERED UNDER WARRANTY.
I HAVE HAD THIS CAR SINCE 2017 AND IT SEEMS LIKE THERE IS A DELAY IN SHIFTING. I WAS DRIVING THE CAR IN 2018 AND THE CAR SUDDENLY STOPS IN THE HIGHWAY. MY CAR WOULD NOT MOVE AT ALL. IT WAS TAKEN TO A FORD DEALER FOR POWER TRAIN ISSUE BUT IT HAS SINCE BEEN DOING THE SAME. IT STALLS AND SEEMS LIKE THERE IS A TRANSMISSION ISSUE. I CAN'T AFFORD ANOTHER TRANSMISSION. I'M NOT UNDER WARRANTY. I HAVE NOTHING BUT ISSUES WITH THIS CAR. MY CLUTCH HAS BEEN CHANGED THEE TIMES.
MULTIPLE TRANSMISSION REPAIRS/ISSUES INCLUDING SHUDDER, SLIPPING OUT OF GEAR WHILE MOVING, BUCKING. IN 3 SPECIFIC INCIDENTS, THE CAR SLIPPED OUT OF GEAR WHILE IN MOTION IN AN INTERSECTION IN HEAVY TRAFFIC. CAR WAS SOLD AS AN "AUTOMATIC" BUT IT WAS NOT DISCLOSED THAT IT WAS A COMPUTER CONTROLLED MANUAL. DEALER SAYS CAR IS PERFORMING AS DESIGNED PERFORMED SOME NON-SPECIFIC UPDATE.
TL* THE CONTACT OWNS A 2014 FORD FOCUS. ON SEVERAL OCCASIONS, WHILE DRIVING VARIOUS SPEEDS, THE VEHICLE LOST POWER, BUT DID NOT STALL. THE VEHICLE WAS TAKEN TO FAIRLANE FORD (LOCATED AT 14585 MICHIGAN AVE, DEARBORN, MI 48126, (313) 846-5000) WHERE IT WAS DIAGNOSED; HOWEVER, SHE WAS NOT GIVEN THE PROGNOSIS. THE VEHICLE WAS REPAIRED TWICE PER A WARRANTY EXTENSION PROGRAM. THE VEHICLE WAS NOT INCLUDED IN NHTSA CAMPAIGN NUMBER: 13V523000 (POWER TRAIN). THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 8,000.
I HAVE HAD TRANSMISSION PROBLEMS SINCE I PURCHASED MY 2014 FORD FOCUS SE. WITHIN THE FIRST 15,000 MILES, I HAD TO GET THE TRANSMISSION FIXED BECAUSE MY VEHICLE WAS SHUDDERING/STALLING. FORD TOLD ME THE TRANSMISSION WAS UNDER WARRANTY AND IT WOULD BE FREE TO FIX. I HAD TO HAVE IT FIXED THREE OTHER TIMES BEFORE HITTING 60,000 MILES FOR THE SAME ISSUES. NOW I AM OUT OF WARRANTY AND NEXT TIME IT WILL COST ME $1500 TO FIX! THESE ISSUES POSE A TRUE SAFETY CONCERN. ABOUT 10,000-ISH MILES AFTER GETTING MY CAR FIXED IT WILL BEGIN TO SHUTTER WHEN I'M PULLING OUT INTO TRAFFIC. OVER TIME THIS SHUTTER BECOMES A HESITATION OR A STALL, MEANING THAT I BECOME A SITTING DUCK IN THE MIDDLE OF INTERSECTIONS OR WHEN ENTERING BUSY ROADS, OR MERGING ONTO INTERSTATES. WHEN DRIVING IT IS IMPORTANT TO BE ABLE TO TIME YOUR ENTRY INTO TRAFFIC, I HAVE TO MAKE SURE TO GIVE MYSELF AN EXTRA BEAT JUST IN CASE MY CAR DECIDES TO HESITATE! USUALLY AFTER A HESITATION OR SHUTTER WHILE ENTERING TRAFFIC, MY CAR FAILS TO ACCELERATE AS IT SHOULD WHICH ADDS TO THE DANGER. IN ADDITION, MY CAR WILL ALSO ROLL/LURCH FORWARD AT TIMES WHEN I HAVE IT IN REVERSE. I MUST SLAM ON MY BREAK AND OFTEN TAKE IT OUT OF GEAR BEFORE IT WILL ACT AS IT SHOULD. IT ALSO DOES A WEIRD THING WHEN I AM USING MY CRUISE CONTROL AT HIGHER SPEEDS. IF I PUSH MY BREAK TO CANCEL THE CRUISE THE ENGINE SOUNDS AS THOUGH IT IS STUCK, THE RPMS STAY REALLY HIGH, AND IT IS AS THOUGH I AM IN NEUTRAL. MY BREAK STILL WORKS BUT I CAN PRESS MY GAS TO THE FLOOR AND IT WON'T MAKE A DIFFERENCE.THE AMOUNT OF TIME THIS LASTS WILL VARY. AFTER COMPLAINING, I HAVE BEEN TOLD I'M NOT DRIVING MY AUTOMATIC CORRECTLY, OR I HAVE BEEN OFFERED THE "OPPORTUNITY" TO BUY A NEW FORD. I HAVE ALSO BEEN TOLD ITS NOT A BIG DEAL BECAUSE IT WON'T PUT ME ON THE SIDE OF THE ROAD. WHAT I'M MOST CONCERNED ABOUT IS THAT IT WILL GET ME KILLED WHILE ON THE ROAD.
SINCE I'VE HAD THE CAR, IT HAS SHUDDERED, JERKED, MADE NOISES, LOST ACCELERATION, JERKED FORWARD WITHOUT ME GIVING IT GAS....IT HAS BEEN IN FOR SERVICE MANY TIMES , REPLACED CLUTCH ONCE ALREADY...CONTINUES TO GET WORSE AND BECOME A NUISANCE TO DRIVE....I ALWAYS RENT A CAR NOW WHEN DRIVING ON THE HIGHWAY....CALLED THE DEALERSHIP TO HAVE IT LOOKED AT AGAIN , BUT THEY DO NOT ANSWER OR RETURN MY CALLS....THIS IS THE NEWEST , YET WORST CAR I HAVE EVER OWNED....I NOW OWE WAY MORE THAN THE CAR IS WORTH DUE TO THIS ISSUE .....
TRANSMISSION WOULD NOT GO AFTER SITTING AT RED LIGHT A LIGHT CAME ON SAYING TRANSMISSION DEFAULT
THIS 2014 FORD FOCUS OFTEN SHUDDERS VIOLENTLY WHEN ACCELERATING FROM STOPS THROUGH FIRST AND SECOND GEAR. LITTLE POWER WHEN ACCELERATING THROUGH A RIGHT HAND TURN.
TL* THE CONTACT OWNS A 2014 FORD FOCUS. THE CONTACT STATED THAT THE TRANSMISSION PERFORMED ABNORMALLY AND THERE WAS A CONSTANT INTERMITTENT HESITATION. IN ADDITION, THE VEHICLE FAILED TO ACCELERATE DUE TO THE LAG OF THE TRANSMISSION GEARS CHANGING OVER. THE CONTACT WAS UNCERTAIN IF THE VEHICLE WOULD RANDOMLY STALL FROM A LOSS OF MOTOR POWER. BILL BROWN FORD (32222 PLYMOUTH RD, LIVONIA, MI 48150, (734) 399-4244) WAS NOTIFIED OF THE FAILURE AND SERVICED THE TRANSMISSION MORE THAN TWICE. THE DEALER INDICATED THAT THIS WAS THE NORMAL CONDITION OF THE POWER TRAIN/TRANSMISSION. THE VEHICLE WAS NOT INCLUDED IN NHTSA CAMPAIGN NUMBER: 13V523000 (POWER TRAIN). THE MANUFACTURER WAS NOTIFIED OF THE FAILURES. THE APPROXIMATE FAILURE MILEAGE WAS 10,000.
2014 FORD FOCUS WITH THE FAULTY DUAL CLUTCH TRANSMISSION. CLUTCH WAS REPLACED AT 25K MILES WHICH FIXED THE PROBLEM FOR A SHORT TIME. NUMEROUS TRIPS AFTERWARDS TO THE DEALERSHIP RESULTED IN THEM SIMPLY 'RESETTING IT TO FORD SPECIFICATIONS'. THE DEALER NEVER MADE ANY MORE ATTEMPTS TO REPLACE OR FIX WHILE UNDER WARRANTY. AS THE LATEST REPORT STATES THE DEALERSHIPS WERE HAVING A HARD TIME GETTING PAID BY FORD MOTOR CO. WHICH EXPLAINS A LOT. ONCE OUT OF WARRANTY THEY INSTANTLY SAID THE CLUTCH NEEDS REPLACED. THE DEALER COULD NOT STATE THOUGH THAT IT WOULD FULLY FIX THE ISSUE KNOWING IT WOULD MOST LIKELY HAPPEN AGAIN. RECALIBRATING THE DIAGNOSTICS NEVER FIXED THE PROBLEM OF THE CAR CONSTANTLY SHIFTING INTO NEUTRAL FROM FIRST. MOST DANGEROUS WOULD BE WHEN AT A STOP LIGHT FACING UP HILL AS IT WOULD SIT THERE SEARCHING FOR 1ST GEAR WHEN TRYING TO ACCELERATE. AT LOW SPEEDS THE CAR ALWAYS LURCHED AND HESITATED AS IT COULDN'T FIND WHAT GEAR TO BE IN. THIS HAS BEEN THE DOWNFALL OF A RATHER GREAT CAR AND AN EMBARRASSMENT WHENEVER GIVING SOMEONE ELSE A RIDE.
MY CARS TRANSMISSION STALLS EVERYDAY WHILE DRIVING. IT SHAKES AND STUTTERS AT LIGHT OR STOP SIGNS WHEN YOU GO TO TAKE OFF. IT SHIFTS HARD. THIS HAS BEEN GOING ON SINCE ABOUT 3 WEEKS AFTER BUYING THE CAR. IT DOES THIS ALL THE TIME AND ON CITY STREETS AND HIGHWAYS AS WELL.
BOUGHT CAR BRAND NEW IN SEPT 2014 IN AUGUST TOOK IT TO DEALER FOR SHUTTERING PROBLEMS WHICH HAPPENED STOPPED AND TAKING OFF FROM STOP SIGN OR JUST DRIVING DOWN A HIGHWAY THEY REPLACED THE CLUTCH. IN NOVEMBER 2015 MY TACH WOULD GO WAY UP! IN 4-8-16 THE CAR BEGAN TO SHUTTER AGAIN AT TAKE OFF THE TESTED IT SAID IT WAS OK ON 9-27-16 THEY PERFORMED WORK ON CLUTCH AGAIN ON 11-25-16 TOOK THE CAR BACK IN AND THEY PUT A ENGINE CONTROL MODULE IN. AND ON 2-22-17 THEY REPLACED SEAL ASY AND GASKET AND ON 2-28-17 VEHICLE WAS TAKEN BACK BECAUSE IT WOULD NOT IDLE CLEARED CODES REMOVED MASS AIR FLOW SENSIR FOUND BUG INSIDE?! ON 6-15-17 TRANSMISSION SHUTTERS AND THEY REPLACED AGAIN ON 12-28-17 REPLACED CLUTCH AGAIN AND ON 11-15-18 VEHICLE IS SHUTTERING AGAIN AND REPLACED CLUTCH AGAIN! SHUTTERING SOMEWHAT AGAIN AND ALMOST LIKE IT IS GOING TO STAHL HAVE TO TAKE IT IN AGAIN SOON!
HAVE HAD 2 CLUTCHES PUT IN AND HAVE TAKEN TO DEALERSHIP NUMBER OF TIMES TO ADDRESS POOR ACCELERATION. I HAVE HAD ISSUES WITH VEHICLE FROM PURCHASING IT NEW TOLD DEALER I BOUGHT IT FROM IT RAN WRONG AND WAS TOLD THEY COULDN'T CHECK TIL VEHICLE HAD 10000 MILES. FEEL I'VE BEEN SOLD AN UNSAFE LEMON. WAS TOLD BY ONE SERVICE MANAGER TO FLOOR WHEN CAR GRABS FROM A STOP. ALSO SYNC SYSTEM WORKS INTERMITTENTLY.
TRANSMISSION SHAKES, JERKS, LOSES POWER AND OVERHEATS
TL* THE CONTACT OWNS A 2014 FORD FOCUS. WHILE THE DRIVER WAS PULLING OUT OF THE DRIVEWAY AND DEPRESSING THE ACCELERATOR PEDAL, THE VEHICLE FAILED TO MOVE FORWARD. THERE WAS NO WARNING INDICATOR ILLUMINATED. THE VEHICLE WAS TAKEN TO VICTORY LANE FORD (LOCATED AT 903 OLD RTE 66 N, LITCHFIELD, IL 62056, (217) 324-3965) TO BE DIAGNOSED, BUT A FAILURE CODE COULD NOT BE FOUND. THE VEHICLE WAS NOT REPAIRED. IN ADDITION, THE FAILURE OCCURRED ON TWO DIFFERENT OCCASIONS. THE VEHICLE WAS TAKEN SEVERAL TIMES TO THE SAME DEALER WHERE THE TRANSMISSION AND CLUTCH WERE REPLACED TWICE. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 83,000.
CAR SHUDDERS ON TAKE OFF.
TAKATA: THE PROBLEM WITH THE CAR IS IF YOU PUT GAS IN THE CAR THE CAR WILL NOT START YOU HAVE TO KEEP TURNING AND PRESSING ON THE GAS PEDAL UNTIL IT REGISTER THAT THERE IS GAS IN THE CAR. THE READ WILL SAY 98 MILES UNTIL YOU NEED GAS BUT IF YOU DONT PUT GAS IN BEFORE THEN THE CAR WILL SHUT OFF AND THAT READS AT ABOUT A QUARTER TANK OF GAS. THEN THERES TIMES I GET INTO THE CAR TO GO AND THE STEERING COLUMN WILL LOCK TO WHERE YOU CANT EVEN TURN THE WHEEL. I LOOKED IT UP AND I SEE THERES BEEN PROBLEM WITH THE STEERING COLUMN PLUS IT LITES UP IN THE CAR STEERING WHEEL DEFAULT I CALLED THE FORD BUT THERE SAYING THERE IS NO RECALL ON ANY OF THE TWO THINGS IM TALKING ABOUT. ITS NOT SAFE WHAT IF THE WHEEL DECIDES TO LOCK WHILE I AM DRIVING OR THE CAR SHUTS OF BECAUSE IT READ 98 MILES BEFORE YOU NEED GAS BUT THATS NOT THE CASE. I WAS DRIVING OUT OF MY DRIVEWAY AND THE WHEEL LOCKED. WITH THE GAS WAS ON THE ROAD AND THE CAR SHUT OFF LUCKILY I WAS CLOSE TO A GAS STATION.
84000 MI I BRING INTO FORD DEALER THAT I PURCHASED FROM AND MAJORITY OF SERVICE HAS BEEN DONE AT. POOR SHIFTING AND STUTTERING HAS BEEN REPORTED AS FAR BACK AS 33,000 MILES. VEHICLE IS SO BAD NOW, AT A STOP LIGHT OR STOP SIGN, UPON PRESSING THE ACCELERATOR, CAR VIOLENTLY SHUDDERS AND WILL NOT MOVE FORWARD FOR 5 TO 8 SECONDS. TODAY, JULY 17TH 2019, DEALER FOUND CLUTCH TO BE 700 RPM OUT OF SPEC. TOLD ME THAT MY WARRANTY HAS EXPIRED BOTH FACTORY AND THE EXTRA SERVICE PROTECTION THAT I PURCHASED WHEN NEW. I EXPLAINED THAT THE DUAL-CLUTCH TRANSMISSION IS UNDER A FORD BULLETIN THAT IS COVERED FOR 100,000 MILES BECAUSE OF A KNOWN PROBLEM DATING BACK YEARS IN FOCUSES AND THE FORD FIESTA. SERVICE MANAGER GIVES ME FORD CORPORATE CUSTOMER SERVICE NUMBER TO CONTACT, SO I DO. I EXPLAINED TO THEM THAT THIS IS PART OF THE KNOWN TRANSMISSION ISSUE THAT FORD IS WELL AWARE OF ESPECIALLY IN LIGHT OF THE NEWS FEED IN THE PAST 72 HOURS WITH DOCUMENTS ADMITTING THEIR KNOWLEDGE OF DEFECTIVE TRANSMISSIONS. THIS CAR HAS BEEN UNSAFE FOR YEARS AND FORD DOES NOT STAND BEHIND IT, THEY TOLD ME AT FORD CUSTOMER SERVICE THAT THIS IS MY RESPONSIBILITY BUT TO SAVE MY RECEIPT IN CASE IN THE FUTURE THIS IS DEEMED PART OF THE ISSUE. I EXPLAINED TO BOTH THE SERVICE MANAGER AT THE FORD DEALERSHIP AND FORD CUSTOMER SERVICE THAT THIS WAS MY COLLEGE STUDENT DAUGHTER'S CAR, AND THAT IT IS A VERY UNSAFE VEHICLE THAT HAS ALMOST CAUSED HER TO GET INTO THREE ACCIDENTS DUE TO NO ACCELERATION. I CAN ATTEST THAT THE 2014 FORD FOCUS SE MODEL DOES HAVE TRANSMISSION ISSUES WHICH CAUSE A VERY UNSAFE VEHICLE.
I'VE OWNED MY CAR FOR SINCE 2015, I'VE HAD ISSUES WITH MY TRANSMISSION AND HAVE TAKEN IT TO THE DEALER MANY TIMES FOR THE SAME ISSUE WITH NO AVAIL. SERVICE MANAGERS STATING, "THIS IS HOW THE TRANSMISSION SHOULD BE RUNNING" OR BETTER YET, THEY GIVE ME DRIVING ADVICE AS TO HOW TO ACCELERATE SO MY CAR DOES NOT JOLT NOR STALL. TODAY 7/17/2019 MY TRANSMISSION FAULT SERVICE LIGHT WENT ON AND MY CAR IS SERIOUSLY SKIPPING AND STALLING. THIS TRANSMISSION IS FAULTY AND THESE CARS NEED TO BE TAKEN OFF THE ROAD. I CALLED FORD MOTOR CO ALL I WAS TOLD, WAS THAT MY TRANSMISSION IS ON AN EXTENDED WARRANTY. I DON'T WANT AN EXTENDED WARRANTY, I WANT A CAR THAT RUNS AND IS NOT GOING TO STALL ON ME AND MY FAMILY. MY CAR IS A 2014 WITH ONLY 33K MILES. MY CAR IS CURRENTLY AT THE DEALERS MY BROTHER WHO'S A MECHANIC DEFINITELY KNOWS FOR SURE MY CAR HAS A FAULTY TRANSMISSION. I DO NOT FEEL SAFE DRIVING MY VEHICLE AND CANNOT DRIVE ON A FREEWAY/EXPRESSWAY AS IT DOES NOT ACCELERATE AND IT CONSTANTLY STALLS.
I HAVE TAKEN MY VEHICLE IN 3 TIMES BECAUSE OF THE TRANSMISSION. THE CAR JERKS AT ANY GIVEN MOMENT, HESITATES AT RED LIGHTS AND STOP SIGNS. MY FAMILY ALMOST GOT HIS BY ANOTHER VEHICLE BECAUSE IT DIDN'T WANT TO MOVE. I LITERALLY HAD THE GAS PEDAL TO THE FLOOR AND THE RPMS WERE RUNNING HIGH BUT THE CAR WAS BARELY MOVING. I CAN BE ON THE HIGHWAY AND IT SOUNDS LIKE THE CAR SLIPPED GEAR AND IT'LL MAKE A HIGH ROARING SOUND. ALL OF THIS IS BECOMING MORE FREQUENT AND I FEAR FOR MY FAMILIES SAFETY AND FORD IS UNWILLING TO HELP.
ENGINE STALLS WHEN ACCELERATING, AND STOPS WHILE DRIVING ON ROAD. OCCURS FREQUENTLY AND HAS HAPPENED MORE THAN ONCE. FORD SAYS NOTHING IS WRONG.
DPS6 TRANSMISSION. THIS HAS BEEN AN ONGOING ISSUE AND I FEAR FOR THE SAFETY OF ME AND MY FAMILY. WE WILL BE DRIVING DOWN THE RD ANY TYPE (INTERSTATE, COUNTRY RDS OR IN CITY) AND THE VEHICLE WILL LOOSE POWER AS IF IT ALL OF A SUDDEN GOES INTO NEUTRAL..THIS IS VERY DANGEROUS AND A MAJOR SAFETY CONCERN. TO BE GOING 65 ON THE INTERSTATE AND ALL OF A SUDDEN YOUR VEHICLE LOOSES POWER, AND KEEPS DOING IT THE REST OF THE TRIP. I HAVE BEEN IN NEAR ACCIDENTS SEVERAL TIMES BC OF THIS. ALSO I WILL BE DRIVING DOWN THE RD AND THE CAR WILL ACCELERATE ON ITS ON CAUSING THE RPMS TO GO WAY UP AND THEN ALL OF A SUDDEN IT WILL BASICALLY GO INTO NEUTRAL WITH NO WARNING AT ALL. THIS IS MY FAMILY'S ONLY VEHICLE. WE HAVE NO CHOICE BUT TO KEEP DRIVING IT AND RISK OUR LIFES AND THE LIFE'S OF OTHERS DAILY. WE STILL OWE 11,000 ON THIS CAR. FORD KNEW OF THE PROBLEM WHEN THEY SOLD US THIS VEHICLE AND NOW WE HAVE TO SUFFER? WHEN IS FORD GOING TO BE HELD ACCOUNTABLE FOR THIS? WE WENT TO FORD REGARDING THIS IS ISSUE AND THEY REFLASHED THE TCM AND IT FIXED IT FOR 3 WEEKS THEN STARTED DOING THE SAME EXACT THING. THEY ALSO TOLD ME IF IT DONE IT AGAIN THEN I WOULD NEED A CLUTCH REPLACEMENT. (WHICH I WOULD HAVE TO PAY FOR BC THE MILES HAVE EXCEEDED THE EXTENDED WARRANTY) I AM SORRY BUT WHEN A CLUTCH GOES BAD IT'S GOING TO DO IT ALL THE TIME..NOT JUST RANDOMLY. I HAVE HEARD FROM SEVERAL PEOPLE WHO DID REPLACE THE CLUTCH 3 OR MORE TIMES AND THE PROBLEM STILL EXISTS. SO NO I WILL NOT BE PAYING FOR A NEW CLUTCH WHEN I'VE READ HUNDREDS OF COMMENTS FROM PEOPLE STATING THEY DID JUST THAT AND IT DIDN'T FIX IT.
I BOUGHT THE CAR USED WITH AROUND 28K MILES. I HAVE HAD TO HAVE THE TRANSMISSION SERVICED TWICE ALREADY, AND IT CONTINUES TO ACT UP INTERMITTENTLY. SYMPTOMS INCLUDE SHUDDERING AND JERKING, ESPECIALLY IN THE FIRST TWO GEARS, UNEXPECTED ACCELERATION IN BOTH FORWARD AND REVERSE (THROTTLE INPUT GIVES DIFFERENT RESULTS IN DIFFERENT CONDITIONS) FAILURE TO ACCELERATE IN A MANY CIRCUMSTANCES: OFTEN REVERSE TAKES A FEW SECONDS TO ENGAGE, AND IF YOU NEED TO ACCELERATE QUICKLY, SUCH AS TO AVOID AN ACCIDENT OR HAZARD, TOO HEAVY OF AN INPUT CAUSES THE ENGINE TO REV VERY HIGH BUT THE CAR DOESN'T GO ANYWHERE. THE UNIT ALSO HAS DELAYED OR "STICKY" DOWNSHIFTS, ESPECIALLY IN AN EMERGENCY STOPPING SITUATION. AND OVER THE FIRST 3 YEARS OF OWNERSHIP, FUEL ECONOMY SEEMS TO BE DECREASING. THE VEHICLE HAS BEEN EXCLUSIVELY SERVICED BY FORD DEALERS UNDER MY OWNERSHIP. I UNDERSTAND WHAT THE TRANSMISSION IS, HOW IT FUNCTIONS, AND I DRIVE ACCORDINGLY, INCLUDING TRYING TO REV MATCH SHIFTS. IT CONTINUES TO ACT UP MILDLY EVERY DAY, AND SEVERELY ON OCCASION. IT IS BOTH THE NEWEST AND LEAST TRUSTWORTHY VEHICLE I'VE EVER OWNED, AND I EXPECT AN EXPENSIVE AND CATASTROPHIC FAILURE BEFORE I'VE PAID IT OFF. IN ADDITION, THE HORN HAS FAILED SEVERAL TIMES AND WILL NOW NEED TO BE REPLACED.
TL* THE CONTACT OWNS A 2014 FORD FOCUS. THE CONTACT STATED THAT THE VEHICLE SHUTTERED, JERKED, AND FAILED TO SHIFT IN AND OUT OF GEAR. THE VEHICLE WAS SLOW TO CHANGE GEARS AT ANY GIVEN POINT WITHOUT WARNING. THE CONTACT STATED THAT THE VEHICLE FAILED TO START AND FAILED TO SHIFT INTO REVERSE SEVERAL TIMES INTERMITTENTLY. IN ADDITION, THE MALFUNCTION INDICATOR LAMP FLASHED. THE VEHICLE WAS TOWED TO DAVID STANLEY FORD OF MIDWEST CITY (6601 SE 29TH ST, MIDWEST CITY, OK 73110, (405) 733-1611) WHERE IT WAS DIAGNOSED SEVERAL TIMES, BUT FAILED TO PROVIDE A PERMANENT REMEDY. THE DEALER LATER DIAGNOSED THAT THE TRANSMISSION ASSEMBLY NEEDED TO BE REPLACED AND THE VEHICLE WAS EXCLUDED FROM NHTSA CAMPAIGN NUMBER: 13V523000 (POWER TRAIN). THE CONTACT STATED THAT THE FAILURE THAT THE VEHICLE EXHIBITED WAS RELATED TO THE RECALL CAMPAIGN. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC FOR FURTHER DIAGNOSTIC TESTING. THE FAILURE MILEAGE WAS NOT AVAILABLE.
LOSES POWER DURING ACCELERATION FROM DEAD STOP OR ONTO FREEWAY, TRANSMISSION BUCKS AND DOES NOT ENGAGE FROM FIRST GEAR TO SECOND GEAR IN ALLEGED AUTOMATIC TRANSMISSION. SLIPS INTO NEUTRAL WHILE THE CAR IS IN MOTION. DEALERSHIP SAID THAT FORD IS AWARE OF THE PROBLEM, BUT HAS NO PLANS FOR A LONG TERM FIX.
INCIDENT #1 - WHILE TRAVELING ON THE INTERSTATE, I ATTEMPTED TO CHANGE LANES TO PREPARE FOR AN UPCOMING EXIT. NOTICING FASTER MOVING TRAFFIC APPROACHING FROM BEHIND (I HAD JUST ENTERED THE FREEWAY), I PRESSED THE ACCELERATOR TO SPEED UP DURING THE LANE CHANGE. MY VEHICLE "SHIFTED" INTO NEUTRAL, CAUSING ME TO LOSE ACCELERATION WHEN I ABSOLUTELY NEEDED IT TO MATCH THE SPEED OF OVERTAKING TRAFFIC. I QUICKLY MOVED BACK TO MY ORIGINAL LANE TO AVOID BEING STRUCK FROM BEHIND. INCIDENT #2 - WHILE STOPPED AT A YIELD, WAITING TO ENTER A TRAFFIC CIRCLE, I ATTEMPTED TO ACCELERATE INTO THE TRAFFIC CIRCLE, BUT JUST AS MY CAR BEGAN TO MOVE FORWARD, THE TRANSMISSION SHIFTED INTO "NEUTRAL", RPMS WENT UP TO ABOUT 4,000. WHEN I TOOK MY FOOT OFF THE GAS TO APPLY BRAKE AND STOP MY ENTRANCE TO THE TRAFFIC CIRCLE, THE TRANSMISSION CAUGHT (CLUTCH ENGAGED) AND PROPELLED ME INTO THE TRAFFIC CIRCLE, WHICH BY THIS TIME HAD APPROACHING TRAFFIC. NARROWLY AVOIDED A SERIOUS COLLISION BY STEERING TO THE SHOULDER OF THE ROAD.
ON MY WAY TO WORK I WAS TAKING A LEFT TURN ONTO THE HIGHWAY. IN DOING SO, THE CAR CUT POWER CAUSING THE CARS BEHIND ME TO ALMOST HIT THE BACK OF THE CAR AT ABOUT 40 MILES AND HOUR. THIS IS A VERY UNSAFE VEHICLE, I AM WAITING FOR THE DAY SOMEONE ISN'T PAYING ATTENTION WHEN THE TRANSMISSION FAILS TO PERFORM IN A USUAL MANOR AND I, OR SOMEONE ELSE IN THE CAR, IS SERIOUSLY INJURED.
MY VEHICLE IS CURRENTLY IN THE SHOP FOR TRANSMISSION REPAIR. NATIONAL NEWS REPORTS THAT THESE VEHICLE MODELS, ALONG WITH FIESTA'S HAVE TRANSMISSION PROBLEMS THAT CAUSE SHUTTERING AND/OR ACCELERATION ISSUES. MY VEHICLE HAD BOTH THESE ISSUES, FORTUNATELY, I WAS NOT KILLED BEFORE I COULD GET IT TO THE SHOP. MY CAR WOULD ACCELERATE ON ITS OWN WHICH IS ABSOLUTELY TERRIFYING. I WONDER WHY THERE IS NOT A SAFETY RECALL DUE TO THIS ISSUE? I WILL NOW HAVE TO PAY OUT OF POCKET FOR THE REPAIRS.
THE TRANSMISSION IS KNOWN TO BE FAULTY. MINE STUDDERS WHEN GOING FROM FIRST TO SECOND WHEN TAKING OFF FROM A STOP LIKE SOMEONE WHO CAN'T DRIVE A MANUAL. MY 01 FOCUS IS A MANUAL. IT HAS SLIPPED OUT OF GEAR MULTIPLE TIMES ON ME AND FRIENDS DRIVING IT IN INTERSECTIONS, AND HIGHWAYS. THE CAR IS 5 YEARS OLD. SHOULD NOT HAVE THESE PROBLEMS. I FEAR IT WILL WND UP CAUSING HARM TO MYSELF OR OTHERS. IT NEEDS TO BE ADDRESSED AND FIXED
I HAVE HAD MULTIPLE INCIDENTS WITH MY 2014 FORD FOCUS RELATED TO THE FAULTY TRANSMISSION. BESIDES ROUGH SHIFTING AND LOTS OF SHUDDERING OVER THE YEARS, MY CAR HAS COMPLETELY STALLED ON ME WHILE IN MOTION, DRIVING ON THE HIGHWAY 2 DIFFERENT TIMES. I LOST THE ABILITY TO ACCELERATE WHILE GOING MORE THAN 65 MILES PER HOUR, AND I HAD TO COAST THROUGH HIGH-SPEED TRAFFIC TO GET TO THE SHOULDER (BOTH TIMES). THE FIRST TIME THIS HAPPENED WAS JULY 29TH, 2017 IN FORT LAUDERDALE, FLORIDA. THE 2ND TIME WAS JUNE 6TH, 2019 ON THE SAWGRASS EXPRESSWAY IN BROWARD COUNTY, FLORIDA. BOTH TIMES WERE VERY SCARY AND PUT MYSELF AND OTHERS AT RISK FOR A SERIOUS AND DANGEROUS ACCIDENT. EARLY ON, THE FORD DEALERSHIP TOLD ME THAT THE ROUGH TRANSMISSION IS NORMAL AND WOULD GET BETTER IF I IMPROVED MY DRIVING HABITS. MORE RECENTLY I HAVE BEEN TOLD THAT THE TRANSMISSION WOULD FAIL AGAIN BUT THAT THE WARRANTY HAS BEEN EXTENDED.
THE TRANSMISSION HAS OBVIOUS ISSUES. I HAVE TO GUN IT FROM A STOP SO IT DOESN'T CHUG EVERY SINGLE TIME I STOP. ONE TIME I REALLY FEARED FOR MY LIFE WAS WHEN I WAS ON A MAJOR THOROUGHFARE AND SOMEONE SLAMMED THEIR BRAKES ON IN FRONT OF ME. I, IN TURN, SLAMMED MY BRAKES ON TO AVOID AN ACCIDENT, WHICH HAPPENED TO BE IN THE MIDDLE OF AN INTERSECTION. MY CAR WOULD NOT GO BACK INTO GEAR IMMEDIATELY AND TAKE OFF. I WAS STALLED AND HELPLESS. I FELT LIKE A SITTING DUCK READY TO BE RAN OVER. I FEAR FOR ANYTIME I HAVE TO SLAM MY BRAKES ON TO AVOID AN ACCIDENT THAT I WILL AGAIN BE SITTING WAITING TO BE HIT. I BOUGHT MY CAR USED. I TOOK IT IN TO A DEALERSHIP FOR RECALL WORK THAT I ASSUMED WOULD RESOLVE THE PROBLEM ONLY TO BE TOLD THAT NO IT DIDN'T COVER MY ISSUE. I WAS ALSO TOLD THAT IT WAS A KNOWN ISSUE BY FORD, AND THAT THE PREVIOUS OWNER HAD GOTTEN THE TRAMSMISSION FIXED WHILE IT WAS STILL UNDER WARRANTY BUT THAT THE WARRANTY TIME FOR THE FIX WAS NOW UP AND IT WOULD COST $1200 TO FIX. THEY TOLD ME EVEN IF I PAID TO HAVE IT FIXED, IT WOULD INEVITABLY HAPPEN AGAIN AS THEY SEE THIS PROBLEM EVERYDAY. I DO NOT HAVE THE MONEY TO GET A NEW CAR. IN FACT, IT IS NOW THE ONLY CAR IN OUR HOUSEHOLD AS MY HUSBAND IS DISABLED. I FEEL I'VE BEEN BETRAYED AND LEFT OUT TO DRY. I'M THOROUGHLY DISAPPOINTED IN FORD. I DO NOT MAKE A LOT OF MONEY AS A SCHOOL SECRETARY. I REGRET PUTTING MY TRUST IN A COMPANY THAT HAD A GREAT REPUTATION BEFORE THIS ISSUE. I WISH I COULD GET MY MONEY BACK AND RETHINK MY PURCHASE.
THE FORD FOCUS STUTTERS WHEN TAKING OFF. EVERYTIME I GO TO GET ON HIGHWAY IT WONT ACCELERATE AND SHAKES. IT'S SCARY I ALWAYS FEEL LIKE IT WILL CAUSE AN ACCIDENT AND FORD SERVICE SHOPS REFUSE TO DO ANYTHING ABOUT IT EVEN THOUGH MY VEHICLE HAS BEEN UNDER WARRANTY.
MY CAR SHUTTERS WHEN I ACCELERATE. THE PROBLEM HAS BECOME PROGRESSIVELY WORSE AND I AM CONCERNED ABOUT THE LONGEVITY/SAFETY OF MY VEHICLE.
THE CAR SPUTTERS, BUCKS AND WILL NOT ACCELERATE. THIS BEGAN TO HAPPEN ROUGHLY 6 MONTHS AFTER I PURCHASED THE CAR IN FALL OF 2013. IT CONTINUES TO HAPPEN TO THIS DAY. IT IS INTERMITTENT BUT EXTREMELY STRESSFUL WHEN DRIVING IN HEAVY TRAFFIC OR ON THE FREEWAY. THIS ONLY HAPPENS WHEN ACCELERATING EITHER OUT OF A STOP OR WHILE TRY TO INCREASE SPEED. FORD HAS ATTEMPTED SEVERAL "FIXES" BUT THE PROBLEM IS NOT RESOLVED.
I BOUGHT THE CAR WITH 23 MILES ON IT IN 2014. I ASKED ABOUT THE PRECIOUS FOCUS ISSUES OF ENGINE ISSUES, TRANSMISSION ISSUES, AND THE AIR BAG DEFECT. I WAS TOLD "ALL OF THOSE ISSUES HAVE BEEN FIXED IN THE 2014 MODEL." SHORTLY AFTER MY PURCHASE THE CLUTCH AND TM MODULE WENT OUT. WHEN I QUESTIONED WHY IT NEEDED THIS ALREADY I WAS TOLD "IT IS JUST A SLIGHT ISSUE, BUT THAT 1 REPLACEMENT IS ALL IT WILL NEED." SINCE THIS TIME THE CAR HAS REQUIRED CLUTCH REPLACEMENT 7 TIME AND MODULE REPLACEMENT 3 TIMES. I NOW NEED TO TAKE IT IN FOR THE 8TH CLUTCH, BUT HAVE BEEN TOLD I WILL BE RESPONSIBLE FOR PAYMENT OF THIS MANUFACTURER DEFECT. I WAS LIED TO BY THE DEALERSHIP, FORD CORPORATE INFORMED THAT I SHOULD NOT HAVE ANY ISSUES WITH MY PURCHASE, AND WHEN I ASK ABOUT PERMANENT FIXES/BUYBACK I AM TOLD THAT THERE'S NOTHING ABNORMAL WITH MY CAR.
THE TRANSMISSION IS BEING DEFECTIVE SINCE I INITIALLY PURCHASE THE CAR IN AUGUST 2014, I DID NOT NOTICED IT RIGHT AWAY, IT WAS UNTIL I WAS DRIVING WITH A PASSENGER THAT HE MENTION THE SHAKE THAT THE CAR HAVE WHEN I WAS IN A STOP AND BEGIN TO ACCELERATE IT START SHAKING LIKE WHEN YOU ARE DRIVING A MANUAL AND DON'T KNOW HOW TO PROPERLY CHANGE THE SHIFT. IT KEEP DOING IT SO I TOOK IT TO THE FORD DEALERSHIP MECHANICS AND THEY TOLD ME THEY KNOW ABOUT THE PROBLEM BUT THEY COULDN'T DO ANYTHING ABOUT IT SINCE ALL THE TRANSMISSIONS WERE DUAL EVEN IF THEY CHANGE IT I WILL STILL EXPERIENCE THE SAME. SO AT THAT MOMENT THEY TOLD ME THEY COULD ONLY RESET THE COMPUTER TO SEE IF ALLEVIATE THE PROBLEM, IT DIDN'T SO I TRY TO TAKE IT AGAIN BUT THEY WILL TELL ME THEY DIDN'T HAVE THE PERSONAL TO DO TRANSMISSION WORK OR THINGS OF THAT NATURE.
IT SHUTTERS WHEN YOU STOP AND IT HAS A DELAY WHEN YOU TRY TO RETURN TO DRIVING. IT ROLLS WHEN YOU ARE SETTING ON HILL.
AS OF 07/16/19 FORD HAS PUT 7 CLUTCHES IN THIS VEHICLE. WE ARE SCHEDULED FOR AN OTHER APP. ON 07/18/19. THE PROBLEM IS BACK, I BELIEVE THIS THIS IS THE THIRD TRIP BACK SINCE THE LAST CLUTCH WAS PUT IN. FORD KEEPS SAYING IT'S NOT BACK ENOUGH TO REPLACE, BUT WHEN YOU LOOK AT THE PAPER WORK IT SAYS THEY READJUSTED THE CLUTCH, EACH TIME. I DON'T UNDERSTAND THIS BECAUSE IF YOU LOOK AT THE MILEAGE IN AND OUT OF THE SHOP IT'S THE SAME. HOW CAN THEY SAY THE PROBLEM NOT THERE. IF THEY DON'T DRIVE IT? IT'S TO THE POINT NOW THAT YOU DON'T DARE TRY TO PASS OR GO BY ANOTHER CAR BECAUSE IT HESITATES SO BAD AND THE TEC METER WILL JUMP TO 5/5 1/2 BEFORE IT DROPS DOWN AND SHIFTS GEARS. IT'S LIKE DRIVING A CAR WITH A STANDARD TRANSMISSION AND THE CLUTCH ISN'T OUT FAR ENOUGH.
MY 2014 FORD FOCUS BEGAN SHUDDERING ALMOST IMMEDIATELY AFTER I BOUGHT IT, WHICH WAS MAY 2014. I TOOK IT TO MY FORD DEALER TO EXPLAIN. I WAS TOLD IT WASN'T A PROBLEM AND I SHOULD CONTINUE DRIVING IT. THE SHUDDERING CONTINUED. IT NORMALLY HAPPENS WHEN PULLING OUT FROM A STOPPED OR NEAR STOPPED POSITION, ON FLAT AND INCLINED SURFACES. I TOOK IT BACK TO THE FORD DEALER ONCE AGAIN. THEY SAID THEY ADJUSTED A FEW THINGS AND I WOULD BE FINE. TOOK IT BACK A 3RD TIME AND THEY SAID THEY HAD TO ORDER A NEW CLUTCH. SCHEDULED AN APPOINTMENT TO HAVE THAT DONE. IT WORKED FINE FOR A FEW MONTHS, BUT I WAS BACK AT THE DEALER MULTIPLE TIMES WITH THE SHUDDERING AND TRANSMISSION/CLUTCH ISSUE. IT HAS BEEN REPLACED TWICE IN MY 2014 FORD FOCUS. I WENT BACK AGAIN TO COMPLAIN OF SAME ISSUE, I WAS TOLD MY WARRANTY RAN OUT AND THEY COULD ONLY REPLACE CLUTCH IF I PAID FOR IT!!! I STILL DRIVE IT DAILY, WITH THE SHUDDERING. WORRIED AT EVERY STOP, I HOPE THE CAR DOESN'T STALL, SPEED UP OR CAUSE AN ACCIDENT!!! IT OCCURS ON CITY STREETS, RAMPS ONTO HIGHWAYS, AT TRAFFIC LIGHTS, STOP SIGNS AND YIELDS. CAR IS USUALLY GOING FROM STOPPED OR SLOW SPEED GOING STRAIGHT OR TURNING. PLEASE HELP ME!!!
AFTER PURCHASING THIS CAR BRAND NEW FROM A FORD DEALER IN DAYTON, OH IN DECEMBER 2013, I HAVE EXPERIENCED A VIOLENT SHUDDER OF THE CAR WHEN INITIALLY ACCELERATING FROM A STOPPED POSITION. I WENT BACK TO THE DEALERSHIP AFTER 1,500 AND WAS TOLD THAT THIS IS NORMAL FOR THIS CAR AND THAT NOT TO WORRY ABOUT IT. I CURRENTLY HAVE 94,000 MILES ON THE CAR AND HAVE RETURNED TO THE DEALERSHIP EVERY 10-15K TO INQUIRE OF A FIX FOR THE CAR. AROUND 60,000 MILES IN THEY FINALLY SAID THAT THEY HAD A SOFTWARE UPDATE FOR THE FIX. THEY PERFORMED THIS UPDATE AND THE ISSUE WENT AWAY FOR A FEW WEEKS BUT RETURNED SHORTLY AFTER.
I AM CURRENTLY DRIVING A FORD FOCUS AND IT IS A COMPLETE MESS. THE TRANSMISSION IS AWFUL. THE WHOLE CAR EITHER CHUGS IN LOW GEAR OR IS ON A MASSIVE DELAY FROM THE GAS PEDAL. I HAVE BEEN IN SITUATIONS WHEN TRYING TO PULL OUT OF A PARKING LOT AND THE DELAY IS SO BAD THAT TRAFFIC HAS ALMOST CAUGHT UP AND T-BONED MY CAR. THE CHUGGING IS JUST AS BAD. IT JERKS TERRIBLY. IT IS INCREDIBLY DISAPPOINTING. I HAVE STUCK BY FORD FOR YEARS AND I FEEL COMPLETELY HUNG OUT TO DRY WITH THIS VEHICLE. I WILL NOT BE BUYING ANOTHER FORD.
SINCE OWNING THIS VEHICLE BRAND NEW, THERE HAVE BEEN CONSISTENT TRANSMISSION ISSUES. WHILE THE VEHICLE IS IN MOTION, REGARDLESS OF SPEED, IT FEELS LIKE IT SLIPS INTO NEUTRAL GEAR EVEN THOUGH IT IS AN AUTOMATIC. WE HAVE TO PULL OVER AS QUICK AS WE CAN TO AVOID GETTING HIT BY OTHER MOVING VEHICLES. OUR VEHICLE HAS BEEN BACK TO THE DEALERSHIP NUMEROUS TIMES FOR THIS ISSUE TO WHERE THEY HAVE REPLACED PARTS RELATED TO SOME CLUTCH SYSTEM. THE DEALERSHIP DID NOT PROVIDE REPAIR ORDER DOCUMENTS FOR THESE REPAIRS. THE MOST CURRENT ISSUE WAS THIS PAST SATURDAY WHEN THE VEHICLE AGAIN LOST POWER WHILE DRIVING, HAD TO PULL OVER AND SIT FOR A WHILE. START THE VEHICLE BACK UP AND IT WORKS NORMAL AGAIN. THIS IS EXTREMELY DANGEROUS. WE ARE THE ORIGINAL OWNERS AND STILL OWE $ ON IT. WOULD LIKE FORD TO JUST BUY BACK THE CAR.
2014 FORD FOCUS TRANSMISSION CLUTCH WENT OUT 3 TIMES SINCE I HAVE OWN THE CAR. STOPPED AT TRAFFIC LIGHT FOOT. ON BREAK CAR IN DRIVE CAR GOES FLYING BACKWARDS . CAR LOSE OF POWER WILL NOT GO IN REVERSE.SETTING WAITING TO PULL OUT IN MAIN ROAD FOOT ON BREAK CAR IN DRIVE CAR SHOT ME OUT IN FRONT OF A PEPSI TRUCK CAR CONTROL IT'S SELF. TOOK CAR TO POLICE STATION IN N BARBOURSVILLE WEST VIRGINIA TO REPORT IT THEY LAUGHED AT ME. CAR JUMP'S WILL NOT GO. THEN SENDS YOU FLYING BACKWARDS OR FORWARD. CAR IS TRYING TO KILL ME DRIVING THE CAR IN THE STREETS IS WHEN THIS HAPPENED OR WAITING TO PULL OUT ON THE STREETS IN GOING FROM 2017 TO 2019
7/15 DRIVING NORTH BOUND ON CLINE (HIGHWAY) AND WHILE MY FORD FOCUS SLIPPING OUT OF DRIVE IN TO NEUTRAL. COULDN'T GET MY CAR TO RESPOND AT ALL OR GET BACK IN DRIVE SO I PULLED OFF TO THE SHOULDER
7/15 WHILE APPROACHING A STOP SIGN OFF OF HIGHWAY CLINE MY FORD FOCUS SOUNDED LIKE IT WAS DOWNSHIFTING AS I HAD MY BRAKES APPLIED WITH SMOOTH PRESSURE THROUGHOUT BUT AS THE CAR DOWNSHIFTED AGAIN IT LAUNCHED ME INTO A 4 WAY INTERSECTION ALMOST CAUSING A MAJOR ACCIDENT.
WHILE LEAVING WORK, I WAS BACKING UP IN THE PARKING LOT AND THE TRANSMISSION SHUTTERED VERY BADLY AND EVEN AS I HAD MY BRAKES APPLIED IT LURCHED SEVERAL FEET ALMOST COLLIDING WITH A GARBAGE DUMPSTER.
I PURCHASED THE 2014 FORD FOCUS NEW IN AUGUST 2013. ISSUES BEGAN ALMOST IMMEDIATELY UPON TAKING OWNERSHIP OF VEHICLE. I RECALL AT 6,600 MILES HAVING PROBLEMS WITH THE TRANSMISSION AND SHUDDERING. FORD TECHNICIAN EXPLAINED THAT THIS WAS NORMAL IT WOULD EVENTUALLY ADJUST. CAR SHUDDERS AROUND 17 MPH AND ACCERLERATING ONTO ON RAMPS, ETC. THIS CAR IS UNRELIABLE AND UNSAFE. I REFRAIN FROM TAKING IT ON ROAD TRIPS EVEN WITHIN WASHINGTON STATE, AVOIDING ISSUES THAT COULD ARISE AT ANYTIME. AT NO TIME DURING THE PURCHASE OF THIS VEHICLE DID THE SALESPERSON EXPLAIN WHAT THE DP6 POWERSHIFT TRANSMISSION FEATURE WAS . I AM BEYOND FRUSTRATED WITH FORD'S UNWILLINGNESS TO RECOGNIZE THAT THIS IS A SERIOUS CONCERN AND EXPENSIVE FIX. THIS CAR IS AVERAGING A NEW CLUTCH ASSEMPLY AT 5,000-7,000 MILES. MY EXTENDED WARRANTY IS NO LONGER AVAILABLE AT WHICH POINT THESE CLUTCH ASSEMBLY REPLACEMENTS COST A MINIMUM OF $1800. I CAN'T AFFORD TO CONTINUE TO HAVE TO PAY THESE REPAIR COSTS. TO DATE, THIS CAR HAS HAD 7 CLUTCH ASSEMBLY & SEAL REPLACEMENTS AND CAR CURRENTLY HAS $55,000. RIDICULOUS. I SPENT OVER $30,000 ON THIS VEHICLE. SEE ATTACHMENT BELOW FOR LIST OF REPAIRS
HESITATES WHEN ON THE EXPRESSWAY SHUTTERS WHILE DRIVING VERY UNSAFE TO DRIVE BUT WHEN I TAKE IT TO FORD DEALER THEY CAN NOT DUPLICATE PROBLEM SO THEY DONT DO ANYTHING SO I END UO WASTING MY DAY.
TL* THE CONTACT OWNS A 2014 FORD FOCUS. WHILE DRIVING VARIOUS SPEEDS, THE VEHICLE JERKED. THE CONTACT SLOWED THE VEHICLE DOWN, BUT THE JERKING CONTINUED. THE VEHICLE WAS TAKEN TO ZIEMS FORD CORNERS (5700 EAST MAIN STREET, FARMINGTON, NEW MEXICO 87402, 505-325-1961) AND THE DEALER REPLACED THE TRANSMISSION CLUTCH TWICE; HOWEVER, THE REPAIR DID NOT CORRECT THE FAILURE. THE VEHICLE CONTINUED TO JERK AND LOSE ACCELERATION WHEN THE ACCELERATOR PEDAL WAS APPLIED. THE VEHICLE WAS TAKEN BACK TO THE SAME DEALER WHERE THEY REPLACED THE TRANSMISSION MODULE; HOWEVER, THE FAILURE WAS NOT CORRECTED. THE VEHICLE WAS NOT REPAIRED. THE FAILURE MILEAGE WAS 27,000.
TRANSMISSION: SHUTTERS. BUCKS. SHIFTS HARD. WHEN ACCELERATING THE TRANSMISSION BUCKS AND SHUTTERS WHICH MAKES CAR TO FEEL LIKE IT IS BOUNCING. FIRST TIME I HAD VEHICLE SERVICED THEY "FLASH REBOOTED" TRANSIMISSION WAS TOLD TO DRIVE IT 500 TO 1000 MILES SO IT CAN RESET ITSELF. SECOND TIME HAD SAME ISSUES THE CLUTCHES WERE REPLACED IN TRANSMISSION WHICH MY EXTENDED WARRANTY I PURCHASED COVERED. THE TRANSMISSION WAS SHIFTING NORMAL FOR AWHILE BUT NOW IT IS DOING THE SAME BUCKING, SHUTTERING ACTION IT WAS DOING A FEW DAYS AFTER PURCHASING IT.
MANY TIMES PULLING OUT FROM SIDE ROAD ONTO HWY SHUDDERS AND SOMETIMES LUNGES. ALSO WHEN TURNING THIS HAPPENS FREQUENTLY. HAD THE CLUTCH INSIDE TRANSMISSION REPLACED, HAD COMPUTER RECALIBRATED TWICE, AND LAST TIME WE TOOK BACK FORD SAID IT FELL WITHIN THEIR PARAMETERS OF BEING OK.
THE TRANSMISSION CLUTCH SHUDDERS DURING LIGHT ACCELERATION CAUSING HESITATION WHEN AT STOP LIGHT OR STOP SIGN. ON SEVERAL OCCASIONS, WHEN AT A STOP, I WAS ALMOST REAR-ENDED DUE TO DELAY IN ACCELERATION. IT FEELS LIKE I AM IN 3RD GEAR WHEN TRYING TO ACCELERATE AT A STOP LIGHT/SIGN.
CAR TRANSMISSION HESITATES, SHAKES AND SHIMMERS. I HAVE HAD THIS CAR REPAIRED 3 TIMES. EACH TIME IT COMES BACK. ITS ESPECIALLY WORSE IN STOP AND GO TRAFFIC. AT ABOUT 20-25 MILES PER HOUR I HAVE TO LET GO OF THE GAS THEN PRESS AGAIN JUST TO GET IT TO GO. THE DEALERSHIP PRETTY MUCH TOLD ME THEIR ISN'T MUCH ELSE THEY CAN DO EXCEPT KEEPING REPLACING THE MANUAL CLUTCH INSIDE THE AUTOMATIC TRANSMISSION. WHEN IT HESITATES, IT LITERALLY DOESN'T TAKE OFF AS FAST AS IT SHOULD. I DON'T FEEL LIKE I CAN TRUST IT.
MY 2014 FORD FOCUS HAS HAD SEVERAL INSTANCES WHERE I HAVE HAD TO PRESS THE ACCELERATOR MULTIPLE TIMES TO EVEN GET IT TO MOVE BUT ON SUNDAY JULY 14TH, 2019 AT ABOUT 2:30 IN THE AFTERNOON I WAS CROSSING AN INTERSECTION IN DOWNTOWN APEX NC AND MY CAR JUST STOPPED AND WOULDN'T GO. IT CONTINUALLY KEPT REVVING UP AND WOULDN'T GO ANYWHERE! I HAD A 6 MONTH OLD AS WELL AS MY 2 YEAR OLD SON IN MY BACKSEAT AND TRAFFIC WAS ABOUT TO START COMING RIGHT FOR ME. I HAD TO LITERALLY FLOOR MY CAR NUMEROUS TIMES BEFORE IT WOULD EVEN MOVE AND WHEN IT DID IT JUMPED INTO THE NEXT LANE OVER. I HAVE HAD THE CLUTCHES REPLACED IN THIS VEHICLE 4 TIMES ALREADY AND HAVE TAKEN IT BACK TO GET THEM DONE AND HAVE BEEN TURNED DOWN BECAUSE SUPPOSEDLY THERE ISN'T AN ISSUE. I AM OFFICIALLY SCARED FOR MINE AND MY SONS LIVES DRIVING THIS CAR BUT THERE IS NOTHING I CAN DO BECAUSE IT IS THE ONLY CAR I HAVE TO DRIVE TO WORK. SOMETHING NEEDS TO BE DONE ABOUT THESE CARS AND THEY NEED TO BE TAKEN OFF THE ROADS!
TL* THE CONTACT OWNS A 2014 FORD FOCUS. THE CONTACT STATED THAT THE VEHICLE SHUTTERED WHENEVER THE GEARS WERE SHIFTED. WHEN THE CONTACT DEPRESSED THE ACCELERATOR PEDAL, THE PEDAL WOULD NOT LET UP EASILY. THE VEHICLE WAS DRIVEN TO AUTONATION (20777 KATY FWY, KATY, TX 77450, (281) 305-8949) WHERE THE CONTACT WAS INFORMED THAT THE VEHICLE WAS OUT OF WARRANTY; THEREFORE, THEY WOULD NOT SERVICE THE VEHICLE. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE AND DID NOT ASSIST. THE DEALER ALSO STATED THAT THE VEHICLE WAS OUT OF WARRANTY. THE FAILURE MILEAGE WAS 58,000.
I HAVE TRANSMISSION PROBLEMS SINCE I BOUGHT MY CAR IN 2016. LOSE OF POWER ON FREEWAYS AND ACCELERATION PROBLEMS ALL THE TIME. THE SERVICE ENGINE LIGHT CONTINUES TO TURN ON AND OFF UNEXPECTEDLY. FORD CONTINUE TO DENYING THOSE PROBLEM, CAUSING A LOT OF STRESS EVERY TIME THAT I DRIVE LONG DISTANCES
TL* THE CONTACT OWNS A 2014 FORD FOCUS. WHEN THE VEHICLE WAS PLACED IN REVERSE, IT MOVED FORWARD INSTEAD OF BACKWARDS. THERE WERE NO WARNING INDICATORS ILLUMINATED. THE CONTACT STATED THAT THE ACCELERATOR PEDAL WAS SLOW TO RESPOND. ALSO, WHEN THE VEHICLE ACCELERATED, IT WOULD NOT MOVE FORWARD. THE CONTACT TOOK THE VEHICLE TO JORDAN FORD (13010 IH 35 N, SAN ANTONIO, TX 78233, (210) 653-3673) WHERE IT WAS DIAGNOSED THAT THE VEHICLE WAS OPERATING AS DESIGNED. THE MANUFACTURER WAS NOT NOTIFIED. THE FAILURE MILEAGE WAS 82,000. *TR CONSUMER STATED NOT INCLUDED FROM MY VERB STATEMENT IS THE FOLLOWING: CAR HAS HAD FAILURES TO RESPOND ON NUMEROUS OCCASIONS, WITH THE MOST RECENT BEING LISTED ON THE REPORT.(7/2019). CAR HAS NOT BEEN TAKEN TO DEALER SINCE JULY 2017 WHEN IT WAS EXPERIENCING ALL OF THE SAME SYMPTOMS BUT THEY TOLD ME NOTHING WAS WRONG WITH IT AFTER KEEPING IT FOR OVER A WEEK. CAR HAS HAD ISSUES SINCE DATE OF PURCHASE JAN 2004 AND I AM THE ORIGINAL OWNER. TO THIS DATE, CAR CONTINUES TO SLIP OUT OF BOTH REVERSE AND OUT OF DRIVE WHILE IN OPERATION. ACCELERATION IS SLOW AND UNPREDICTABLE, SOMETIMES DOESN'T MOVE FORWARD AT ALL WHEN ACCELERATING, SOMETIMES JUMPS FORWARD AND TAKES OFF AT A RAPID SPEED FROM A DEAD STOP. CAR HESITATES, SHAKES, SHUDDER, JERKS AND MAKES GRINDING NOISES ALL INDICATORS OF TRANSMISSION ISSUES. I HAVE SCHEDULED ANOTHER SERVICE APPT. WITH JORDAN FORD FOR 9/2/19, WHICH WAS THE FIRST APPT. THEY HAD AVAILABLE. *JB
TL* THE CONTACT OWNS A 2014 FORD FOCUS. WHILE DRIVING 30 MPH AND DEPRESSING THE ACCELERATOR PEDAL, THE VEHICLE BEGAN TO HESITATE. IN ADDITION, THE CHECK ENGINE WARNING INDICATOR ILLUMINATED. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC AND THEN TO FOLSOM LAKE FORD (LOCATED AT 12755 FOLSOM BLVD, FOLSOM, CA 95630, (916) 353-2000) WHERE THE CONTACT WAS INFORMED THAT THE FAILURE WAS ASSOCIATED WITH NHTSA CAMPAIGN NUMBERS: 13V523000 (POWER TRAIN), 18V735000 (FUEL SYSTEM, GASOLINE), AND 16V643000 (LATCHES/LOCKS/LINKAGES). THE CONTACT STATED THAT THE FAILURE CONTINUED. THE MANUFACTURER WAS NOT NOTIFIED. THE FAILURE MILEAGE WAS 120,000.
PURCHASED THE VEHICLE NEW FROM FORD. THE SALES PERSON TOOK US ON A TEST DRIVE DURING WHICH TIME HE ADVISED THAT HE CAR HANDLED "DIFFERENTLY" BUT THAT IT WAS NORMAL AND THE WAY THAT THE VEHICLE SHOULD OPERATE. THE VEHICLE STALLS ALMOST COMPLETELY OUT, HESITATES TO GO JERKS WHEN ACCELERATING AND SKIPS. WHEN SITTING IN TRAFFIC OR ON SURFACE ROADS WITH ALOT OF STOP AND GO THE VEHICLE JERKS, HESITATES AND ATTEMPTS TO STALL OUT. THERE HAVE BEEN INSTANCES WHERE IT HAS JERKED SO BAD IT SEES THAT THE TRANSMISSION WAS GOING TO FALL OUT. FORD HAS REPEATEDLY SAID TO DRIVE IT AND IT WILL WORK ITSELF OUT. WE HAVE TAKEN IT IN FOR SERVICE, BUT NO FIX HAS BEEN MADE. THE COST OF REPEATEDLY GOING TO "SERVICE" THESE CONCERNS IS COSTLY AND TIME CONSUMING, ESPECIALLY WHEN NO RESOLUTION SEEMS AVAILABLE.WE ARE EXTREMELY FEARFUL THAT THE VEHICLE WILL STALL OUT WHILE TRAVELING AT HIGHER SPEEDS ON THE HIGHWAY. NOT AT ALL SAFE! *JS
CAR BADLY STUTTERS, MAKES IT HARD TO TAKE OFF AT LIGHTS. VERY DANGEROUS AT INTERSECTIONS. SOMETIMES CAN FEEL LIKE THE CAR IS POWERING OUT. VERY ROUGH WHEN SWITCHING GEARS. YOU CAN EVEN HEAR A GRINDING SOUND AND GREAT VIBRATIONS OF THE CAR. SOME DAYS YOU DON'T FEEL SAFE DRIVING IT.
TAKATA RECALL I BOUGHT MY 2014 FORD FOCUS DURING MY FIRST YEAR OF COLLEGE. I STARTED TO NOTICE THE CARS CLUTCH SLIPPING IMMEDIATELY. AFTER PERSISTENTLY TAKING THE CAR TO THE DEALERSHIP ABOUT THE ISSUE FOR A YEAR, FORD FINALLY ADMITTED THERE WAS AN ISSUE WITH THE CAR AND THAT THEY WOULD GET ME IN THE LIST FOR A NEW CLUTCH. THEY (I ASSUME INTENTIONALLY) PROLONGED THE PROCESS JUST LONG ENOUGH TO ESCAPE THE LEMON LAW. WITHIN A MONTH OF HAVING MY CLUTCH REPLACED I STARTED TO NOTICE IT SLIPPING. I HAVE NOT HAD THE CLUTCH REPLACED AGAIN BECAUSE I FEEL THERE IS NO POINT. I NEED TO SELL MY CAR AND GET A NEW ONE THAT I FEEL SAFE DRIVING, BUT I AM UPSIDE DOWN ON MY LOAN. I WILL NEVER BUY FROM FORD AGAIN.
REAR DOORS - LATCHES WERE BAD. PASSENGER SIDE OPENED WHILE TURNING. USED BUNGEE CORDS TO KEEP IT SHUT UNTIL LATCHES COULD BE REPLACED. TRANSMISSION - CHATTERED UPON DRIVING, LIKE WHEN 1ST LEARNING TO DRIVE STICK SHIFT. SOMETIMES IT WOULD NOT SHIFT UNTIL REACHING HIGH RPMS. OCCASIONALLY WOULD MOMENTARILY SEEM TO POP INTO NEUTRAL. THAT HAPPENED JANUARY 25, 2019. WAS PULLING OUT OF A RESTAURANT AFTER DARK, TURNING LEFT ON A 4 LANE DIVIDED HIGHWAY. IT PAUSED HALF WAY ACROSS THE NEAR LANE, A CAR WAS COMING DIRECTLY TOWARD ME AND I TURNED TOO SHARPLY AND RAN OVER THE MEDIAN. ENDED UP CRACKING THE OIL PAN, MESSING UP THE STEERING AND CRACKING THE ENGINE. IT WAS A TOTAL LOSS. I WAS LIVID WHEN I FOUND OUT THAT THE TRANSMISSION WAS WELL KNOWN TO BE DEFECTIVE AND DON CHALMERS FORD KNOWINGLY SOLD IT TO ME.
TAKATA RECALL I CAN FEEL MY CAR JOLTING (ALMOST EVERYDAY NOW) ESPECIALLY AS I TRY TO ACCELERATE OR INCREASE SPEED. I FEEL IT THE MOST WHEN I AM ACCELERATING FROM A STOP LIGHT OR SLOWING DOWN FOR A TURN AND TRYING TO SPEED BACK UP. MY CAR HAS STALLED TWICE ON THE HIGHWAY AS I WAS TRYING TO ACCELERATE AFTER SLOWING DOWN. I CAN SEE THAT THERE IS A RECALL OUT FOR MY CAR HOWEVER, THERE IS NO REMEDY AVAILABLE AND I NO LONGER FEEL SAFE DRIVING THIS CAR! I PURCHASED THE CAR BACK IN JULY OF 2018 AND FELT THE JOLTS AROUND MID-SEPTEMBER. NOW THEY HAVE GOTTEN INCREASINGLY WORSE AND ARE A PART OF MY EVERYDAY DRIVING. I WAS TOLD THAT THERE WOULD BE A SOLUTION EARLY 2019 SO I WAS DETERMINED TO WAIT UNTIL THEN BUT NOW WE'RE IN THE LATTER HALF OF THE YEAR WITH NO SOLUTION.
AUTOMATIC CAR WOULD NOT SHIFT CORRECTLY IN GEAR ESPECIALLY WHILE IN 1ST GEAR THIS MADE IT DIFFICULT TO PULL INTO TRAFFIC AND KEEP UP SPEED WITH THE TRANSMISSION JERKING TRYING TO CHANGE GEARS. THIS ALMOST CAUSED MY DAUGHTER TO GET HIT SEVERAL TIMES. TOOK TO DEALERSHIP 3 TIMES FOR COMPUTER PROGRAMMING. 1 TIME FOR CLUTCH REPLACEMENT AND FINALLY DEALERSHIP SAID THE CAR WAS UNSAFE TO DRIVE BUT THEY COULDN'T DO AMY MORE WARRANTY WORK ON IT. CLUTCH WORE OUT LESS THAN 6 MONTHS AFTER BEING REPLACED. DEALER WANTED PAYMENT UP FRONT BEFORE THEY WOULD REPAIR THE CAR.
I PURCHASED FORD FOCUS 2014 IN 2015 BRAND NEW WITH ONLY W FEW MILES ON IT, AFTER 2 MONTHS OF DRIVING I STARTED HAVING ISSUES WITH THIS CAR. THE CAR STARTED TO JERK/ SHUDDER/SHAKE, WHEN I TOOK THE CAR BACK TO FORD DEALER, I WAS TOLD THAT'S HOW THE TRANSMISSION IS MADE AND I WILL GET USE TO IT. FEW MONTHS LATER I TRY TO REVERS FROM A PARKING SPOT AND THE CAR WAS NOT MOVING, I CALLED FORD AND THEY TOLD ME TO BRING THE CAR IN THEY DID SOFTWARE UPDATE. FEW MONTHS LATER WHILE I WAS DRIVING THE CAR JERK SO HARD, I THOUGHT I WAS HIT BY A CAR. FORD REPLACED THE CLUTCH, AT LEAST THAT WAS I WAS TOLD. IN 2016 THE CAR LURCHED FORWARD SLAMMING INTO A CAR IN FRONT OF ME, THE DAMAGE TOTALING TO $23,000. FORD REPLACED THE CLUTCH 3 TIMES AND WITH THE LAST REPAIR THEY TRY TO CHARGE ME FOR THE CLUTCH WHICH I REFUSED TO PAY THE CAR WAS UNDER EXTENDED WARRANTY. I AM EXTREMELY AFRAID DRIVING THIS CAR EVERY LITTLE JERK I PANIC. THIS CAR IS NOT DRIVABLE.
TRANSMISSION DPS6 ISSUE THAT IS NOTED ALL OVER THE PRESS BUT THE NHTSA REFUSES TO INVESTIGATE FURTHER AND PURSUE RECALL. STUTTERS ON ACCELERATION, GOES INTO NEUTRAL GETTING UP TO SPEED ON HIGHWAY. THIS IS A DAILY OCCURRENCE, MILLIONS FEEL UNSAFE IN THIS CAR.
I PURCHASED MY CAR NEW FROM A FORD DEALER IN 2015. MY CAR HAD THIS SHUDDER FROM THE BEGINNING BUT THE DEALER TOLD ME IT WAS 'NORMAL,' ETC. I'VE FOUND THE INFORMATION ABOUT THE CLASS ACTION LAWSUIT AND DETROIT FREE PRESS REVELATIONS ABOUT FORD MOTOR COMPANY KNOWING THE TRANSMISSION WAS DEFECTIVE BEFORE MY 2014 FOCUS WAS EVEN BUILT! BUT WHEN I CALLED MY DEALERSHIP YESTERDAY THEY STILL SAY THE DEFECT SYMPTOMS ARE 'NORMAL' AND THEY'LL CHARGE ME $89 IF I WANT A DIAGNOSTIC. AND EVEN IF I DO THAT AND THEY REPLACE THE DEFECTIVE TRANSMISSION, THEY'LL BE INSTALLING ANOTHER INHERENTLY DEFECTIVE TRANSMISSION! THIS ISN'T A MANUFACTURING PLANT ISSUE WHERE A SMALL PERCENTAGE OF THE VEHICLES BUILT ON ONE PARTICULAR DAY RECEIVED THE WRONG WIDGET. THE TRANSMISSION DESIGN IS DEFECTIVE. I NO LONGER FEEL SAFE IN THIS CAR NOR DO I TRUST FORD MOTOR COMPANY OR ITS DEALERSHIP THAT'S BEEN LYING TO ME FOR YEARS. I MADE A POINT OF BUYING AN AMERICAN COMPANY CAR MADE IN THE USA TO SUPPORT MY COUNTRY AND THIS IS WHAT THEY DO??
TL* THE CONTACT OWNS A 2014 FORD, FOCUS. THE CONTACT STATED THAT THE VEHICLE SLOWED DOWN WHILE ACCELERATING AND JERKED WHILE DRIVING 10 MPH. THERE WERE NO WARNING INDICATORS ILLUMINATED. THE VEHICLE WAS TAKEN TO LONNIE COBB FORD (1618 US-45, HENDERSON, TN 38340, (731) 989-2121) WHERE IT WAS DIAGNOSED THAT THE COMPUTER MODULE WAS CALIBRATED AND REPAIRED; HOWEVER, THE FAILURE RECURRED. THE MANUFACTURER WAS NOTIFIED. THE FAILURE MILEAGE WAS 31,000.
I SERVICED MY FOCUS ON 5/29/19 FOR RECALLS. THEY PERFORMED A MULTI POINT INSPECTION. EVERYTHING NORMAL. 6/09/19, I WAS DRIVING DOWN CITY STREET 40MPH DRIVING STRAIGHT THE CAR DOWN SHIFTED SUDDENLY AND A WARNING " TRANSMISSION FAULTY, SERVICE NOW" CAME ON. I WAS ABLE TO DRIVE IT HOME , THE CAR WOULDNT SHIFT INTO A HIGHER GEAR. I ATTACHED BOTH SERVICES DONE . AFTER THE SECOND SERVICE WAS DONE TO MY VEHICAL IT STILL SHUDDERED WHEN ACCELERATING. 6/29/19 THIS OCCURED TWICE THE SAME DAY, I WAS WAITING AT AN INTERSECTION MAKING A LEFT HAND TURN INTO A GAS STATION, WHEN IT WAS SAFE TO TURN, I LET MY FOOT OF THE BRAKE AND MY CAR INCHED FORWARD WHILE I HIT GAS AND MY CAR DID NOT MOVE, I WAS NEARLY HIT BOTH TIMES , THE LAST SECOND WITH MY FOOT ON THE GAS ALL THE WAY DOWN TO THE FLOOR, THE CAR JERKS INTO GEAR. IVE CALLED THE DEALERSHIP ABOUT FIXING THIS ISSUE , IVE LEFT MESSAGES WITH NO CALL BACK, I FINALLY GOT A SERVICE CALL SET BUT NOT UNTIL JULY 30TH. THIS HAS NOW OCCURED ALMOST EVERYDAY SINCE 6/29/19. THE CAR DOES NOT ALWAYS DO THIS , IT SEEMS TO ONLY DO IT IF IM BELOW A HALF A TANK , OR THE FIRST 60 MILES ON A FULL TANK. I FEAR FOR MY SAFETY DRIVING THIS CAR THAT WHEN I HIT THE GAS THE ENGINE WILL JUST REV U[ AND NOT MOVE AND GET HIT. THE CAR ALWAYS HAD A SHUDDER WHEN ACCELERATING SINCE WE PURCHASED IT 1/12/16, BUT THE SALES PERSON INSISTED WITH NEW FUEL SAVING SYSTEM THAT IT WAS COMPLETELY NORMAL. I DIDNT HAVE ANY MAJOR ISSUES BESIDES THE SHUDDER WHEN ACCELERATING, AND WHEN I WOULD START MY CAR UP THE FIRST TIME AFTER FILLING UP, UNTIL I GOT THE RECALL FIXED, NOW IVE HAD NOTHING BUT ISSUES.
DPS6 TRANSMISSION IS UNRELIABLE AND VEHICLE IS UNSAFE TO DRIVE DUE TO INCONSISTENT VEHICLE RESPONSE WHEN PUSHING ACCELERATOR PEDAL AND FORD CANNOT CORRECT THE RECURRING PROBLEM. THE PROBLEMS HAVE OCCURRED MANY TIMES SINCE WE TOOK DELIVERY OF THE NEW VEHICLE IN FEB, 2014. VEHICLE HAS BEEN TO DEALERSHIP 9 TIMES FOR SHUTTERING/SHAKING, NO RESPONSE WHEN PUSHING ACCELERATOR PEDAL, SURGING FORWARD SEVERAL SECONDS AFTER PUSHING ACCELERATOR PEDAL FOLLOWING NO RESPONSE, HESITATION WHEN PUSHING ACCELERATOR PEDAL. FORD HAS REPLACED THE CLUTCH 4 TIMES IN THE PAST 5 YEARS AND THE PROBLEMS RANDOMLY PERSIST. THE VEHICLE IS AT DEALERSHIP NOW FOR MOST RECENT CLUTCH REPLACEMENT. FORD HAS UPDATED THE TCM/PCM AT LEAST 4 TIMES AND THE SAME PROBLEMS STILL RECUR. AFTER THE UPDATES TO THE TCM/PCM AND/OR CLUTCH REPLACEMENTS WE'VE CONTINUALLY BEEN TOLD THAT THE ROAD TESTS ARE WITHIN FORD SPECIFICATIONS BUT THE PROBLEMS CONTINUE. IN THE MOST RECENT OCCURRENCE ON 7/1/19, MY DAUGHTER WAS TURNING LEFT ONTO A BUSY ROAD WITH CARS TRAVELING AT 50 MPH; HER FOCUS STARTED INTO THE ONCOMING TRAFFIC LANE THEN HESITATED WHILE THE ACCELERATOR PEDAL WAS PRESSED AND THE VEHICLE WOULD NOT RESPOND. THE CAR COMING TOWARD HER HAD TO SLAM ON HIS BRAKES TO AVOID T-BONE COLLISION. HER FOCUS FINALLY RESPONDED AND SHE WAS ABLE TO COMPLETE THE TURN, BUT SHE CAME CLOSE TO BEING SERIOUSLY INJURED OR KILLED. UPON HEARING THIS SITUATION, I IMMEDIATELY CALLED THE FORD DEALERSHIP TO BRING THE CAR IN. IN JUNE, 2018, AT A STOP LIGHT THE FOCUS WOULD NOT RESPOND WHEN PRESSING THE ACCELERATOR PEDAL, THEN AFTER SEVERAL SECONDS IT LUNGED FORWARD AND ALMOST HIT THE CAR IN FRONT OF HER. I BOUGHT THIS CAR NEW FOR MY DAUGHTER. AFTER READING THE 7/12/19 DETROIT FREE PRESS ARTICLE, IT'S CLEAR THIS IS A FLAWED DESIGN. MY DAUGHTER WILL NEVER DRIVE THIS VEHICLE AGAIN. IT'S A TICKING BOMB. IT NEEDS TO BE RECALLED.
DUAL CLUTCH SYSTEM, LOSS OF POWER WHEN TRYING TO ACCELERATE, SHUDDERING WHEN SLOWING DOWN. ROLLING BACKWARD WHEN ACCELERATING AFTER STOP ON INCLINE. HAVE HAD THREE REPLACEMENTS AND BROUGHT IN FOR FOURH TIME ONLY TO BE TOLD ITS NORMAL.
I WAS DRIVING ON THE LEFT LANE OF HIGHWAY I-495N SUDDENLY AS I HAD MY FOOT ON GASS THE VEHICLE STALL AND STARTED TO SLOW DOWN, I TURN OFF THE RADIO AND PUT MY HAZARD LIGHTS ON AND AS SOON AS I PULL TO THE SIDE OF THE ROAD THE VEHICLE SHUT DOWN COMPLETELY ALL THE LIGHTS WHEN OFF, (IF I WOULDN'T HAVE BEEN QUICK ENOUGH I WOULD HAVE GOTTEN INTO A MAJOR ACCIDENT) WHILE WAITING FOR THE TOW TRUCK I FOUND OUT THERE'S A RECALL ON MY VEHICLE,
TRANSMISSION HAS HAD SERVERAL COMPUTER UPDATES AND CLUTCH REPLACEMENTS FOR SHUDDERING WHEN ACCELERATING. WHILE TOWING BEHIND A MOTOR HOME WITH TRANSMISSION IN TOW MODE THE TRANSMISSION SOMEHOW WENT FROM NEUTRAL TO DRIVE AND CAUSED THE TRANSMISSION TO FAIL TO THE EXTENT OF TOTAL REBUILD AT THE DEALER. AFTER THE REBUILD IT STILL SHUDDERS AND HESITATES WHEN ACCELERATING IN DRIVE.
TRANSMISSION SHIFTING PROBLEMS: HESITATION/JERKING WHILE SHIFTING; THIS PROBLEM IS WELL KNOWN BY FORD & THE DEALERS; TRANSMISSION SLIPS. ANYTIME/WHERE I'M DRIVING MY AUTOMATIC-TRANSMISSION 2014 FOCUS AND PRESS THE ACCELERATOR AFTER SLOWING DOWN TO OR STARTING IN FIRST GEAR (AS IN FROM A STOP), THE TRANSMISSION RACES AS IF CAUGHT BETWEEN GEARS. THIS MAKES ME PRESS THE ACCELERATOR DOWN MORE TO FORCE IT INTO GEAR. SOMETIMES IT FEELS LIKE THE CAR IS COASTING ALONG IN NEUTRAL UNTIL IT KICKS INTO GEAR. THIS HAS ALSO HAPPENED ON THE HIGHWAY BETWEEN OTHER GEARS - THERE IS LOSS OF FORWARD MOTION. I'VE BEEN TO FORD TO "RESET THE TRANSMISSION GAUGE" 4 TIMES NOW- INCLUDING FOR THE 2 RECALLS FOR THIS DPS6 TRANSMISSION. THE LAST TIME THEY HAD THE CAR I HAD A RENTAL FOR JUST OVER 3 WEEKS WHILE THEY WERE REPLACING PARTS THAT THEY CLAIMED CAUSED THE SLIPPING. SINCE THEN, THE PROBLEM HAS BEEN BETTER, BUT WHENEVER I TURN ON THE A/C AND IT'S RAINING OUT, THE PROBLEM RETURNS. THIS HAS BEEN GOING ON SINCE THE 2ND MONTH OF OWNERSHIP (OCT. 2014) - A 5-YEAR PROBLEM. THERE ARE SEVERAL RECALLS AND ARTICLES (EG HTTPS://FORD.OEMDTC.COM/1650/14M01-DPS6-TRANSMISSION-CLUTCH-SHUDDER-TRANSMISSION-INPUT-SHAFT-SEAL-WARRANTY-EXTENSION-2011-2014-FORD-FIESTA-FOCUS) THAT RELATE TO FORD'S KNOWLEDGE AND REPAIR ATTEMPTS FOR THIS ISSUE. DATE ON THIS FORM IS FIRST OCCURRENCE, NOT THE LAST
MY CAR WAS NOT ACCELERATING AND A MESSAGE ABOUT THE TRANSMISSION CAME UP. THE CAR WOULD NOT TURN BACK ON AND I CAN'T REVERSE OR DRIVE.
I WAS COMING HOME ON THURSDAY NIGHT IN DARK JULY 11,2019 AND MY CAR WAS TRYING CUT OFF. I WAS ABLE MAKE IT IN YARD. I TOLD MY MOM SHE THOUGHT I WAS OUT OF GAS. I HAD OVER HALF TANK.SO MOM SAID LET'S DRIVE IT TO STORE. WE CRANK UP IT WOULDN'T GO IN REVERSE. THE NEXT MORNING I CALL TROPHY FORD AND TOLD THEM.I WOULD BE BRING IT IN IF IT WOULD GO IN REVERSE. OK SO IT DID BUT KEPT TRYING CUT OFF A CAR ALMOST HIT ME AS I WAS TRYING GET IT.ACROSS HIGHWAY. I PURCHASED THIS CAR JULY OF 2017. I HAVE NEVER RECEIVED NO KIND OF RECALL ON ANYTHING, BUT NOW THEY SAY IT'S ALL THESE RECALLS. THE DOOR LATCH MESS UP LAST MONDAY I HAD TO HOLD DOOR WITH MY ARM OUT WINDOW WHILE I WAS DRIVING. THE TOLD ME.OH RECALL WE FIX IT FREE. TOOK THEM 3 DAYS FIX IT I ALMOST MISS WORK TRYING GET RIDE. NOW MY TRANSMISSION GONE OUT AND THEY SAY I NEED CLUTCH WHICH I HAD TO PAY BUT IT WAS IN RECALL. THIS IS NOT FAIR AT ALL I LIKE TO GET LAWYER BUT I AM.TOO POOR MY SON START COLLEGE AND HAS NO WAY THERE NOW CAUSE CAR BROKE.WE WORK MINIMUM WAGE AT RESTAURANT. HOW CAN THIS BE FAIR AFTER HE ALMOST GOT KILLED. WE HAVE A FORD RANGER TRUCK WE HAD FOR 16 YRS NO MOTOR OR TRANSMISSION PROBLEMS SO I ALWAYS PURCHASE FORD BUT NOW I SEE I HAVE TO PUT THE WORD OUT THESE FOCUS ARE A PIECE OF CRAP. PLEASE HELP ME PLEASE I'M BEGGING DON'T STOP MY.SON EDUCATION.
THE TRANSMISSIONS IN MY 2014 FORD FOCUS HAS NEVER OPERATED PROPERLY. I PURCHASED THE CAR NEW FROM MAHWAH FORD IN OCTOBER 2014. THE TRANSMISSION SLIPS AND SHUDDERS WHEN TRYING TO ACCELERATE IN FIRST GEAR. IT BEHAVES AS IF SOMEONE JUST LEARNING TO OPERATE A MANUAL TRANSMISSION VEHICLE IS BEHIND THE WHEEL. THIS MAKES IS VERY DANGEROUS TRYING TO ACCELERATE FROM A STOP WHEN ENTERING A ROADWAY. I HAVE BROUGHT THE CAR TO THE DEALERSHIP ON MANY OCCASIONS, BUT WAS TOLD THIS BEHAVIOR IS NORMAL FOR THE VEHICLE. MY OTHER FAMILY MEMBERS WILL NOT DRIVE THE VEHICLE, BECAUSE THEY DO NOT FEEL SAFE DOING SO. TWICE THE DEALERSHIPS SAID THEY APPLIED SOFTWARE UPDATES TO THE VEHICLE, BUT THAT DID NOTHING. I DO NOT FEEL SAFE IN THIS CAR, BUT DUE TO FINANCIAL CONSIDERATIONS, I AM NOT ABLE TO PURCHASE A REPLACEMENT. PLEASE HELP GET THESE UNSAFE VEHICLES OFF THE ROAD.
FORD FOCUS HAS HAD TRANSMISSION REPLACED, AND IT STILL SHAKES, JERKS, SHUDDERS, ETC. WHAT FORD KNOWINGLY DID IS OUTRAGEOUS. I BOUGHT MY CAR BRAND NEW. THIS HAS BEEN AN ONGOING ISSUE AND I DON'T FEEL SAFE DRIVING MY CAR.
WHEN DRIVING AND/OR STATIONARY, THE ACM (AUDIO CONTROL MODULE) WILL CAUSE THE SPEAKERS OR RADIO TO MAKE LOUD AND SOMETIMES UNBEARABLE POPPING, BUZZING OR NO SOUND WILL COME OUT OF THE SPEAKERS FOR A PERIOD OF TIME.
2014 FORD FOCUS. CONSUMER WRITES IN REGARDS TO DEFECTIVE GAS TANKS. *LD THE CONSUMER STATED THE DEALER EXCEEDED A REASONABLE AMOUNT OF TIME COMPLETING THE RECALL REPAIR. THE PART TO REPAIR THE VEHICLE WAS ON BACK ORDER.*JS
IMMEDIATELY UPON PURCHASING THE CAR IT STARTED HESITATING AS IF IT WOULD STALL FROM A STOP ON CITY STREETS, WHILE TURNING, AND ALMOST EVERY TIME IT ACCELERATES FROM A STOP, IT DOES NOT HAVE TO BE IN PARK OR NEUTRAL IN ORDER FOR THIS TO HAPPEN. IT OCCURS ALSO WHEN THE CAR IS IN DRIVE. FORD REPLACED THE CLUTCH 3 TIMES, AT 6779, 13844, AND 20156 MILES. IT IS NOW BEHAVING IN THE SAME WAY, THE CAR DOES NOT ACCELERATE PROPERLY AND CHUGS ALONG. FORD STATED THIS JUNE AT 39030 MILES THAT THE CAR IS BEHAVING WITHIN NORMAL LIMITS, HOWEVER IT IS DOING EXACTLY WHAT IT DID BEFORE WHEN THEY REPLACED THE CLUTCH.I AM HESITANT TO BELIEVE THIS IS THE TRUTH.
MY 2014 FOCUS HAS BEEN SENT TO FORD 3 TIMES SINCE I PURCHASED IT NEW IN 2014 FOR FOR TRANSMISSION ISSUES. THREE TIMES, I HAVE LOST ALL POWER IN THE VEHICLE AND HAVE HAD TO COAST TO A STOP. TWO OF THOSE TIMES I WAS ABLE TO RESTART THE VEHICLE AND CONTINUE DRIVING, THE OTHER TIME THE VEHICLE HAD TO BE TOWED TO THE DEALERSHIP FOR A REPAIR. EACH TIME THIS HAPPENED I WENT TO THE DEALERSHIP AND WAS TOLD THAT THE ISSUE WAS FIXED OR THEY COULDN'T REPEAT THE ISSUE. MY CAR IS THE LARGEST PURCHASE THAT I HAVE EVER MADE, AFTER RESEARCHING THIS ISSUE IT SEEMS TO BE WIDESPREAD. THE GOVERNMENT IS SUPPOSED TO BE LOOKING OUT FOR ITS CITIZENS. WHAT CAN BE DONE TO HOLD FORD ACCOUNTABLE FOR SELLING A FAULTY VEHICLE AND NOT PROVIDING A SOLUTION? WHILE NOT A SEVERE AS THE CAR SHUTTING OFF, I ALSO REGULARLY EXPERIENCE UNEVEN ACCELERATION WHERE THE CAR SPEEDS UP AND SLOWS DOWN VIOLENTLY WHEN IN FIRST GEAR.
PURCHASED 2014 FOCUS ON 6/7/14, CLUTCH ASY REPLACED 11/30/15,CLUTCH ASY REPLACED 9/12/16, INSTALL NEW ETB 9/14/16 (THROTTLE BODY), REPLACE BATTERY 12/20/16, GIVEN EXTENDED WARRANTY W/$100 DEDUCTABLE 11/11/16 - WARRANTY EXPIRED 6/7/19, REPLACED CLUTCH ASY 6/9/19 - 7/3/19. THREE CLUTCH ASSEMBY'S IN 5 YEARS - VERY UNSAFE. ALSO 6/9/19-7/3/19 REPLACED SIDE DOOR LATCH (SAFETY RECALL) AND FUEL TANK DEFORMATION - REPLACED TUBE ASY - FUE. WITH THIS MANY CLUTCH REPAIRS FORD NEW THEY HAD AN ISSUE. EVEN THOUGH FORD GAVE ME AN EXTENDED WARRANTY IN 2016 DUE TO THE ISSUES WITH MY CAR, THEY BACKDATED THE WARRANTY TO THE DATE THE CAR WAS PURCHASED. THIS ALSO SEEMS DECEPTIVE. NUMEROUS TIMES I WAS TRAVELING ON INSTERTATE ROADS, WHEN I PULLED OUT TO PASS A SEMI, THE CAR WOULD CUT OUT. WHEN ACCELLERATING IN THE CITY OR ON INSTERTATES, THERE WOULD BE NO ACCELERATION WHEN PUSHING THE ACCELATOR. JUST THE OPPOSITE WOULD HAPPEN. THE CAR WOULD CAUGH AND CHOKE BEFORE FINALLY CATCHING TO ACCELORATE. I BELIEVE BOTH FORD AND THE DEALER SHOULD BE HELD ACCOUNTABLE WITH ALL THE SAFETY ISSUES THIS CAR HAS HAD, AND CONTINUES TO HAVE.
TL* THE CONTACT OWNS A 2014 FORD FOCUS. THE CONTACT STATED THAT THE TRANSMISSION SHOOK WHEN THE VEHICLE ACCELERATED. ALSO, THE VEHICLE STALLED, WOULD NOT SHIFT INTO THE PROPER GEARS, AND THERE WERE DELAYS WITH THE RPMS INCREASING. THE CONTACT TOOK THE VEHICLE TO CAVALIER FORD AT CHESAPEAKE SQUARE (4021 PORTSMOUTH BLVD, CHESAPEAKE, VA 23321, (757) 488-8311) ON EIGHT SEPARATE OCCASIONS FOR THE TRANSMISSION FAILURES, BUT THE FAILURES CONTINUED. THE CONTACT BELIEVED THAT THERE WAS NO PERMANENT REMEDY AND THAT THE DEALER WAS JUST PERFORMING A PATCH JOB EACH TIME IT WAS SERVICED. THE MANUFACTURER WAS NOT CONTACTED. THE FAILURE MILEAGE WAS 14,086. *AS *TR
MADE COMPLAINTS TO FORD REGARDING MY TRANSMISSION FAILURES WHILE DRIVE ON ROADS, I.E. STALLING, DECREASING SPEED, JERKING ETC. AS A RESULT I HAD TO TAKE A LOSS ON THE TRADE IN AT MOUNTAIN VIEW FORD IN CHATTANOOGA, TN (LOSS = $8500.00)
TL* THE CONTACT OWNS A 2014 FORD FOCUS. WHILE DRIVING 20-30 MPH, THE INSTRUMENT CLUSTER GAUGES FLUCTUATED AND THE VEHICLE LUNGED FORWARD. THE CONTACT STATED THAT THE HILL ASSIST AND ABS WARNING INDICATORS ILLUMINATED AND THE INSTRUMENT CLUSTER BECAME INOPERABLE. THE CONTACT STATED THAT THE VEHICLE HAD NOT EXPERIENCED THE FAILURES PRIOR TO BEING REPAIRED PER NHTSA CAMPAIGN NUMBER: 13V523000 (POWER TRAIN). CASTLE FORD (LOCATED AT 3930 FRANKLIN ST, MICHIGAN CITY, IN 46360, (219) 879-5381) AND THE MANUFACTURER WERE INFORMED OF THE FAILURES VIA TELEPHONE. THE FAILURES WERE INTERMITTENT. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE APPROXIMATE FAILURE MILEAGE WAS 52,154.
CAR SHUDDERS SOMETIMES MAKING IT HARD TO GET INTO TRAFFIC (NO POWER) AND WHEN COMING TO A STOP THE CAR SOMETIMES LUNGES FORWARD UNEXPECTEDLY ALMOST PUTTING IT INTO CROSS TRAFFIC OR REAR-ENDING THE CAR IN FRONT OF YOU
FIRST, DRIVERS SIDE DOOR WOULD NOT LATCH SHUT. FOUND WHILE STATIONARY. THIS WAS REPAIRED. 8 WEEKS LATER, THE PASSENGER SIDE DOOR WOULD NOT LATCH. THIS WAS DISCOVERED WHILE DRIVING IN A PARKING LOT WHEN THE PANEL LIGHT CAME ON AND SAID DOOR WAS OPEN. WHEN TURNING TO PARK TO CHECK, THE DOOR SWUNG WIDE OPEN. IT WOULD NOT LATCH SHUT.
UPON LAUNCH OF VEHICLE, THE DPS6 TRANSMISSION SHUDDERS VIOLENTLY LEAVING ME AND MY OCCUPANTS PRONE TO DANGER. THE CAR IS UNDRIVABLE FOR THE 1ST 3 SECONDS YOU APPLY THE GAS. THIS ISSUE, EVEN AFTER THEIR INITIAL "FIX" HAS DONE THIS FROM MILE #01. 90,000 MILES, 5 YEARS, SAFETY OF EVERYONE DRIVING THESE VEHICLES IS COMPROMISED DAILY.
THE CAR CONSTANTLY HAS SEVERE SHUTTERING WHEN ACCELERATING. ALREADY HAD TO REPLACE THE CLUTCH, ON A N AUTOMATIC CAR AT 70K MILES, AND IT IMMEDIATELY HAD THE SAME ISSUES THE DEALERSHIP SAID COULDNT BE FIXED.
THIS CAR HESITATES AND JERKS FROM A STOPPED POSITION. THERE IS A RATTLE AS THE CAR STARTS MOVING. ON TWO OCCASIONS, WHILE MERGING UPHILL INTO TRAFFIC, THE CAR STALLED. ON SEVERAL OTHER OCCASIONS, IT CAME CLOSE TO STALLING. I'VE TAKEN IT TO THE DEALER SEVERAL TIMES OVER THE YEARS AND THEY TELL ME THERE IS NOTHING WRONG. WHEN I GET THE CAR BACK FROM BEING REPAIRED, THE 'CHECK ENGINE' LIGHT COMES BACK ON AFTER A WEEK OR TWO. I CAN'T ANSWER YOUR QUESTION BELOW ABOUT WHEN IT HAPPENED. IT HAPPENS ALL THE TIME.
MY MODULE CONTROL TO THE TRANSMISSION WENT OUT, I PAID TO HAVE IT REPLACE. NOW MY CAR IS AT FORD BECAUSE THE MOTOR CLUTCH TO THE TRANSMISSION NEEDS TO BE REPLACE, THIS HAPPENED WITHIN A WEEK OF GETTING OUT OF THE SHOP FOR THE FIRST TIME. I CAN'T UPLOAD ANYTHING, CAR HAS BEEN AT FORD SINCE JUNE 20
I HAVE A 2014 FORD FOCUS TITANIUM. MY VEHICLE HAS JUST PASSED THE 70,000 MILE MARK AND CONTINUES TO EXPERIENCE WITH THE TRANSMISSION TO INCLUDE BUCKING, KICKING, JERKING, AND DELAYED ACCELERATION. THE VEHICLE HAS BEEN IN FOR MULTIPLE SOFTWARE UPDATES AND A NEW CLUTCH. THE PROBLEM CONTINUES AND I DO NOT BELIEVE THE COMPANY HAS A SOLID FIX FOR THIS. THE ISSUES WITH THE TRANSMISSION ARE FOR MULTIPLE YEARS WITHIN THE FOCUS AND FIESTA VEHICLES. JUST TODAY, THE VEHICLE LOST ACCELERATION AS I WAS GOING AROUND A TURN. SIMPLY PUT, I DO NOT FEEL SAFE IN MY FORD FOCUS AND I WANT TO KNOW WHAT IS BEING DONE TO RESOLVE THIS SO DRIVERS ARE SAFE AND SECURE.
MY TRANSMISSION SHUTTERS WHEN STARTING TO MOVE WHEN TRANSMISSION IN WARM. I HAVE HAD THIS REPAIRED ONCE AND THEY REPLACED SOME KIND OF RUBBER SEALS. THEY ALSO REPLACED THE BRAIN BOX FOR THE TRANSMISSION.
HAVING PROBLEMS WITH TRANSMISSION. CLUTCH WOULD CHATTER, SHUDDER AND SLIP. TRANSMISSION CONTROL MODULE WAS REPROGRAMMED ON: 6/15/2015, AND 2/01/2016. AFTER THAT ACTION THE CLUTCH WAS REPLACED ON 2/16/2018. WHILE TURNING INTO TRAFFIC THE TRANSMISSION WOULD SOMETIMES SLIP AND NOT GET THE CAR UP TO SPEED. WHEN THE ENGINE IS TURNED OFF THE CLUTCH SHUDDERS OFF.
WE HAVE HAD PROBLEMS WITH THE ACCELERATION SINCE WE BOUGHT THE CAR. THE CAR DOES NOT CHANGE GEARS CLEANLY. INSTEAD IT MAY HESITATE BEFORE CHANGING GEARS, ACT LIKE IT IS IN NEUTRAL WITH HIGH REVOLUTIONS AND NO CHANGE IN ACCELERATION. WE HAVE TO PLAY WITH THE PEDAL CONSTANTLY TO TRY TO MAKE IT ACT NORMAL IN CHANGING GEARS EVEN THOUGHT THIS IS AN AUTOMATIC TRANSMISSION CAR.
I RECEIVED A NOTICE FROM FORD (12/2018) ABOUT A RECALL 18V-735. THIS INVOLVES A "STUCK PURGE VALVE"(CPV) WITH IN THE FUEL VAPOR SYSTEM. THE LETTER SAID I WOULD BE NOTIFIED WHEN THE PART WOULD BE READY FOR THE REPAIR. IT SAID THE PARTS WERE TO ANTICIPATED TO BE AVAILABLE BY 1ST QUARTER, 2019. WE ARE NOW INTO THE 3RD QUARTER OF THE YEAR AND I HAVE YET TO RECEIVE NOTICE OF THE PART BEING READY TO MAKE THE REPAIRS.
APRIL 25 2019 TO THIS DAY JULY 10TH 2019 IS WHEN EVERYTHING STARTED BREAKING DOWN OUT OF NOWHERE, I'M GOING TO WORK AT 6AM I NOTICE MY CAR STARTING UP ODD AND SO ON MY WAY TO WORK I WAS GETTING ON THE HIGH WAY AS I WAS ACCELERATING SOMETHING HAPPENED IN MY CAR THAT MADE A LOUD NOISE AND MY CAR BUCKED AS IF IT WAS HAVING TROUBLE TRYING TO REV SO I TURNED MY EMERGENCY LIGHTS AND MANAGED TO GET TO WORK BY DRIVING SLOWLY AND MAN WAS IT A SCARE. I ENDED UP LEAVING MY CAR OVERNIGHT AT WORK AND GOT IT TOWED TO A LOCAL MECHANIC SAYING MY RADIATOR WAS BUSTED ($260 OUT MY POCKET), LOOKED ONLINE TO SEE ABOUT ANY RECALLS AND SAW I HAD A COUPLE TO BE FIXED AND THAT'S WHEN I TOOK IT IN TO A LOCAL DEALER FORD DEALERSHIP AND THEY SUPPOSEDLY FIXED MY CAR BUT WHEN I GOT IT BACK IT WAS JUST AS BAD AND I EVEN STARTED GETTING MESSAGES ON MY DASHBOARD ABOUT MY LID COMPARTMENT BEING OPEN MAKING ME GET OFF ON RED LIGHTS TO GET OUT AND CLOSE THE TRUNK. THEN MY SECOND TIME BEING STRANDED ON MY WAY TO WORK, SAME THING STARTING OFF MY CAR FELT ODD BUT THIS TIME I MADE IT TO WORK BUT AS SOON AS I PULLED INTO THE PARKING LOT MY CAR HAD FELT LIKE IT DIED AND STALLED RIGHT AS I WAS PARKING AND WHEN I GOT OFF AND LOCKED MY CAR IT STARTED MAKING WEIRD MECHANICAL NOISES, THAT'S WHEN I HAD TO GET IT TOWED THE NEXT DAY AGAIN BUT THIS TIME THE MECHANIC TOLD ME IT WAS MY TRANSMISSION MODULE, SO I GO ONLINE AGAIN AND SEE THERE IS AN EXTENDED WARRANTY FOR MY EXACT PROBLEM. SO I TAKE IT IN TO THE DEALER SO THEY CAN FIX IT BUT THEY TURN OUT TELLING ME I HAVE A HOLE IN MY TRANSMISSION AND THAT THEY CAN'T FIX THE PROBLEM EVEN THOUGH IT'S DUE TO THE COMPUTER SOFTWARE MALFUNCTIONING CAUSING IT TO BREAK NOW THE DEALERSHIP IS ASKING 2,000-5,000 TO REPLACE. I'M SICK AND TIRED TO BE HONEST I'M ABOUT TO LOSE MY JOB FOR GOING IN LATE, I'VE PAID A MONTH ALREADY WITHOUT EVEN USING THE CAR I NEED HELP.
NHTSA CONTACTED FORD BACK IN MAY 2018 ABOUT THE PURGE VALVE THAT SITS ON TOP OF THE FUEL TANK. FORD ISSUED RECALL 18S32 BACK IN DECEMBER 2018. MY CAR WAS SUPPOSED BE FIXED, ACCORDING TO THE LETTER I RECEIVED FROM FORD, IN JANUARY 2019. FORD HAS PROVIDED NO UPDATES FOR THIS FIX. WHEN I CONTACT FORD, I AM TOLD THERE IS NO TIME TABLE FOR A FIX. THIS IS RIDICULOUS. I AM TOLD BY FORD TO NOT DRIVE UNDER HALF A TANK OF GAS AND NOT TRUST THE GAS GAUGE. THIS NEEDS TO GET FIXED ASAP.
TRANSMISSION KEEPS GOING INTO FAULT MODE, RANDOMLY DOES NOT APPEAR TO BE IN A GEAR AT ALL. DOES THIS AT INTERSECTIONS, DRIVEWAYS, AND WHILE REGULAR DRIVING, OUT OF NOWHERE. DO NOT KNOW WHAT THE CAUSE THIS HOWEVER IT IS A VERY BIG SAFETY ISSUE WITH CHILDREN IN THE CAR. IT IS NOT SAFE TO DRIVE LIKE THIS.
HAD THE TRANS CLUTCHES REPAIRED, AND STILL HAVING THE SAME ISSUES: CAR SHUDDERS AND SHAKES WHILE TAKING OFF FROM A LIGHT AND ACTS LIKE IT IS SLIPPING IN BETWEEN GEARS . MAKES STOPPING AND STARTING OR ENTERING A HIGHWAY VERY DANGEROUS . SEEMS THAT THIS PROBLEM IS AN ON GOING ISSUE WITH THIS YEAR MODEL FORD . THERE SHOULD BE A RECALL OR THE TRANS SHOULD HAVE A LIFETIME WARRANTY FOR FORDS KNOW DAUL CLUTCH PROBLEMS.
I HAD THE RECALL FIXED ON 5/17/2019 AND MY CAR CONTINUES TO STALL. I KEEP MY TANK ABOVE HALF OR FULL AND IT CONTINUES TO STALL WITH EVEN A FULL TANK. MY CAR WAS STALLED ON I 294 IN ILLINOIS ONE OF THE BUSIEST TOLLWAY NEAR THE CHICAGO AIRPORT.
THE REAR PASSENGER SIDE DOOR LATCH DISENGAGED WITHOUT WARNING WHEN I WAS TURNING OUT OF A PARKING LOT, SWINGING THE DOOR OPEN WHILE MOVING. THE LATCH WILL NOT ENGAGE ANYMORE, AND THE DOOR IS STUCK OPEN. THERE IS A RECALL FOR THE LATCH, BUT MY VIN NUMBER IS NOT UNDER THE RECALL.
FORD FOCUS GAS RECALL. PART WAS SUPPOSED TO BE IN FOR REPAIR DECEMBER 2018
THE FAULTY TRANSMISSION CAUSE CLUTCHES TO RUN OUT THAT MAY CAUSE THE CAR TO STALL. I HAVE 2 CLUTCH REPLACED BY NEW CAR WARRANTY. LAST DIAGNOSTIC SHOWED THAT I NEED TO CHANGE CLUTCHES AGAIN BUT MY NEW CAR WARRANTY IS EXPIRED. SINCE THE TRANSMISSION IS DEFECTIVE CLUTCHES SHOULD BE CHANGED PERIODICALLY, PROBABLY EVERY 5K - 12K MILES. FOR SOME REASON FORD DIDN'T INCLUDE MY CAR UNDER 14M01 WARRANTY EXTENSION. I DO RISK THAT MY CAR TO BE STALLED DUE TO CLUTCHES RUN OUT BECAUSE OF FAULTY TRANSMISSION.
CAR SHUDDERS AND SHAKES WHILE TAKING OFF FROM A LIGHT AND ACTS LIKE IT IS SLIPPING IN BETWEEN 2 AND THIRD GEARS . MAKES STOPPING AND STARTING OR ENTERING A HIGHWAY VERY DANGEROUS . SEEMS THISNPROBLEM IS AN ON GOING ONE WITH THIS YEAR MODEL FORD .
TL* THE CONTACT OWNS A 2014 FORD FOCUS. THE CONTACT RECEIVED A RECALL NOTICE FOR NHTSA CAMPAIGN NUMBER: 18V735000 (FUEL SYSTEM, GASOLINE). THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. KOONS FORD OF BALTIMORE (6970 SECURITY BLVD, WINDSOR MILL, MD 21244, (410) 298-3800) WAS CONTACTED AND CONFIRMED THAT THE PARTS WERE NOT AVAILABLE FOR THE RECALL REMEDY. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE AND WAS NOT ABLE TO CONFIRM WHEN THE PARTS WERE TO BECOME AVAILABLE. THE CONTACT HAD NOT EXPERIENCED A FAILURE.
I WAS GOING DOWN THE ROAD AND WENT TO SLOW DOWN TO TURN AND THE TRANSMISSION WOULDN'T GO BACK INTO GEAR. I JUST HAD ANOTHER TRANSMISSION PUT IN AND THE VERY NEXT DAY AN ALERT POPPED UP ON MY DASH SAYING TRANSMISSION FAULT SERVICE NOW. WHEN I TOOK IT BACK TO THE MECHANIC SHOP THEY SAID THAT THE ISSUE WASN'T MY TRANSMISSION ITSELF AND THAT IT WAS A COMMUNICATION ISSUE BETWEEN THE PCM AND THE TCM. OVERALL THIS CAR HAS HAD SEVERAL ISSUES WITH THE STYLE OF TRANSMISSION
TL* THE CONTACT OWNS A 2014 FORD FOCUS. WHILE DRIVING 65 MPH, THE VEHICLE FAILED TO MOVE FORWARD AS THE ACCELERATOR PEDAL WAS DEPRESSED TO THE FLOORBOARD. IN ADDITION, THE CHECK ENGINE WARNING INDICATOR ILLUMINATED. THE VEHICLE WAS TAKEN TO KORF MOTORS FORD LINCOLN (LOCATED AT 520 E CHESTNUT ST, STERLING, CO 80751, (970) 522-1500) WHERE THE FAILURE WAS ASSOCIATED WITH NHTSA CAMPAIGN NUMBER: 18V735000 (FUEL SYSTEM, GASOLINE). THE CONTACT STATED THAT THE DEALER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS CONTACTED AND STATED THAT THE PART WAS NOT AVAILABLE FOR THE REPAIR. THE FAILURE MILEAGE WAS 85,000. PARTS DISTRIBUTION DISCONNECT.
UPON "CHECK ENGINE" LIGHT ILLUMINATION, I TOOK CAR TO GARAGE TO HAVE CODES READ. THEY SHOWED ME WHAT THEY BELIEVED TO BE THE ISSUE AND SAID I SHOULD CHECK WITH FORD FOR RECALLS OR COMPENSATION TO HAVE WHAT IS CLEARLY A MANUFACTURING DEFECT FIXED. I GOOGLED MY SITUATION AND WAS STUNNED TO SEE HOW COMMON A PROBLEM IT IS. ONE EXAMPLE OF THIS CAN BE FOUND AT: HTTPS://WWW.FOCUSFANATICS.COM/FORUM/MK3-FOCUS/517737-TSB-14-0215-CHAFING-WIRING-HARNESS.HTML. IN MY SITUATION THE WIRE HARNESS HAS CUT THROUGH FROM RUBBING ON THE MANIFOLD AND THERE IS OBVIOUS CORROSION TO THE WIRING. THIS CAUSES SPORADIC LOSS OF ACCELERATION AND HAS CAUSED THE ENGINE TO NOT START UPON TWO OCCASIONS. LOSS OF ACCELERATION WHEN TRAVELING CAN BE EXTREMELY DANGEROUS AND ACCIDENT CAUSING. AND THE COST TO FIX THIS MANUFACTURING FLAW SEEMS DEPENDENT ON HOW MANY WIRES ARE INVOLVED, AND IF ANY CIRCUITS WERE ACTUALLY FRIED AND NON-WORKING AS A RESULT OF THE WIRING ISSUE. I WAS QUOTED UPWARDS OF $1000 FOR THE FULL WIRING HARNESS ALONE WITH NO LABOR (WORSE CASE SCENARIO). I AM ALSO UNABLE TO PASS NYS INSPECTION UNTIL THE ISSUE IS FIXED AND THE CODES ARE CLEARED. I HAVE SPOKEN TO A REPRESENTATIVE FROM FORD AND WAS INFORMED THAT NO PROGRAMS ARE IN PLACE AT THIS TIME TO DEAL WITH THIS ISSUE. FORD HAS OBVIOUSLY BEEN AWARE OF THIS FLAW FOR SEVERAL YEARS NOW. IF I HAD BEEN MADE AWARE OF THIS ISSUE, IT COULD HAVE BEEN EASILY CORRECTED BEFORE IT BECAME DESTRUCTIVE AND DANGEROUS AND A MAJOR REPAIR JOB. I FEEL IGNORING THIS ISSUE IS NEGLIGENT ON THE PART OF FORD.
FORD MOTOR CONTACTED ME LAST YEAR ABOUT A RECALL, 18V735. EACH TIME I CONTACT THEM, THE DATE AVAILABLE FOR REPLACEMENT PARTS HAS BEEN DELAYED FARTHER OUT INTO THE FUTURE. IT IS NOW DECEMBER 2019. I FEEL THAT FORD IS STRINGING ME ALONG, AND THAT PARTS WILL NEVER BE AVAILABLE. THE LONGER THEY DELAY, THE LESS UNSAFE VEHICLES THEY WILL HAVE TO FIX. I THINK ACTION, IN THE FORM OF LARGE FINES, NEEDS TO BE TAKEN, IN ORDER TO GET FORD TO FULFILL THEIR OBLIGATIONS.
TL* THE CONTACT'S MOTHER OWNS A 2014 FORD FOCUS. WHILE THE CONTACT'S MOTHER WAS DRIVING 40 MPH, THE VEHICLE STALLED AND THE CHECK ENGINE WARNING INDICATOR ILLUMINATED. THE DRIVER WAS ABLE TO PARK THE VEHICLE ON THE SIDE OF THE ROAD. THE DRIVER ATTEMPTED TO SHIFT INTO REVERSE, BUT THE VEHICLE FAILED TO MOVE BACKWARDS. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC, BUT WAS NOT DIAGNOSED OR REPAIRED. THE DEALER AND MANUFACTURER WERE NOT NOTIFIED. THE FAILURE MILEAGE WAS 82,000.
MY CAR HAD A RECALL ON IT FOR THE CLUTCH PACK THAT IS BAD. I TOOK MY CAR INTO THE DEALERSHIP TO HAVE IT FIXED AND WAS TOLD THAT BECAUSE MY CAR WAS BUILT AFTER JUNE 2014 THEY WOULD NOT HONOR THE RECALL. I WOULD LIKE TO MAKE A COMPLAINT DUE TO THE SAME BAD PARTS BEING USED ON MY CAR EVEN THOUGH IT WAS MADE AFTER JUNE. THE DEALERSHIP WANTS 3000.00 TO FIX A BAD PART THAT WAS PUT IN MY CAR BY FORD. I FEEL THAT FORD SHOULD FIX THE PROBLEM SINCE THE SAME PART WAS USED ON MY CAR. IT'S NOT FAIR THAT MY CAR ISN'T GETTING FIXED DUE TO WHEN IT WAS MADE BUT HAS THE SAME BAD PART.
WHILE IN ACCELERATING VEHICLE STALLS AND TREMBLES BEFORE MAKING A LOT NOISE AND THEN IT ACCELERATES. YESTERDAY THE VEHICLE STARTED DECREASING SPONTANEOUSLY WHEN SHIFTING GEAR. IT FEELS LIKE THE TRANSMISSION WANTS TO FALL OF THE CAR, IT LIT THE CHECK ENGINE SIGN, THE MILLAGE ON IT IS 60675. I'VE TAKEN IT TO THE DEALERSHIP AND HAVE HAD THE CLUTCH REPLACED TWICE. ALSO EVERY 3 TO 5 MONTHS I ALSO HAVE TO GO UNDER THE CAR AND CLEAN THE HORN PLUG SINCE IT KEEPS GOING MALFUNCTIONING ( I HAVE EVEN TRIED SEALING IT WITH ELECTRICAL TAPE) AND CURRENTLY I HAVE NO RADIO AND NO BLUETOOTH SINCE IT ALSO STOP SUDDENLY WHILE DRIVING.
THE TRANSMISSION IN THE CAR IS JERKING WHEN BELOW 10MPH AND ACTS AS IF IT IS SLIPPING. AFTER RESEARCH, THIS SEEMS TO BE A COMMON PROBLEM IN LOW MILEAGE VEHICLES OF THIS TYPE. SAFETY ISSUE WHEN AT STOP LIGHTS AND WHEN ACCELERATING FROM A STOP. AFRAID TO TAKE VEHICLE ON ROAD.
MY 2014 FORD FOCUS HAS RUN HIT IT WILL SAY THE TRANSMISSION IS OVERHEATING AND IT WILL CUT ITSELF OFF. I HAVE HAD IT CUT OFF ON ME TWICE.I CAN HAVE A FULL TANK OFF GAS AND ONLY RUN MY CAR LIKE 40 MILES AND IT WILL SAY ITS EMPTY. I HAVE HAD WERE MY CAR WILL NOT GO INTO REVERSE OR DRIVE THE ONLY GEAR I HAVE WOULD BE THE SPORTS MODE I HAVE LITERALLY HAD TO PUSH MY CAR.WHEN IT COOLS DOWN IT WOULD GO INTO GEAR BUT AS SOON AS THE MOTOR AND TRANSMISSION WOULD GET HOT IT WOULDN'T HAVE ANY GEARS ANYMORE. I HAVE RECEIVED A LETTER FROM FORD MONTHS AGO THAT STATED THEY WOULD HAVE MY PART BY THE END OF MARCH2019 HERE IT IS THE END OF JUNE2019 AND IT STILL HASN'T BEEN FIXED
TL* THE CONTACT OWNS A 2014 FORD FOCUS. WHILE DRIVING VARIOUS SPEEDS, THE GEARS WOULD NOT SWITCH PROPERLY AND THE VEHICLE WOULD NOT ACCELERATE PROPERLY. ALSO, ON SEVERAL OCCASIONS, THE VEHICLE STALLED. THE VEHICLE WAS TAKEN TO BLAKE FULENWIDER FORD (115 W HOUSTON ST, BEEVILLE, TX 78102) WHERE IT WAS DIAGNOSED THAT THE TRANSMISSION CONTROL MODULE WAS FAULTY AND NEEDED TO BE REPROGRAMMED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED. THE FAILURE MILEAGE WAS 114,000.
MY REAR DRIVER SIDE DOOR LATCH STOPPED LATCHING. IT WILL NO LONGER LOCK OR SHUT COMPLETELY. WHEN IT HAPPENED I WAS JUST LOADING MY BAG INTO MY BACKSEAT AND WENT TO SHUT THE DOOR. NOTHING WAS BLOCKING THE DOOR OR LATCH, IT JUST STOPPED WORKING.
THE CAR WILL BE DRIVING AND WHEN YOU GO TO ACCELERATE IT IS LIKE THE CAR CHUGS AND STUTTERS BEFORE IT WILL KICK INTO GEAR, THEN I WAS DRIVING AND THE FRONT BOTTOM SPOILER OR SOMETHING FELL OFF APPARENTLY THE SCREWS HOLDING THAT AND THE PLATE UNDER THE ENGINE FELL OUT AS I WAS DRIVING I HAD TO ZIP TIE THE PLATE TO THE BOTTOM OF CAR. THIS CAR HAS BEEN MY NIGHT MARE SINCE I PURCHASED IT IN 2016 AND I OWE SO MUCH ON IT THAT TRADING IT IN WOULD NOT EVEN HELP.
2014 FORD FOCUS. CONSUMER WRITES IN REGARDS TO ISSUES WITH THE TRANSMISSION. *LD *JS
RADIO TOTALLY DIED, THEN TIME TO TIME SPEAKERS GIVES OUT LOUD POPPING AND CRACKING SOUNDS OUT OF NO WHERE EVEN WHEN RADIO IS OFF. WHILE DRIVING, THIS STARTLES ME AND COULD DISTRACT ME FROM THE ROADS AND CAUSE SERIOUS ACCIDENTS.
WHEN SHIFTING DOWN FROM DRIVE TO PARK, MY SHIFT GETS STUCK IN NEUTRAL OR WHEN I AM SHIFTING FROM PARK TO REVERSE, I AM UNABLE TO MOVE THE CAR INTO ANOTHER GEARS. WHEN I AM AT A STOP LIGHT AND THE LIGHT TURNS GREEN MY CAR SEEMS TO STALLS TO TAKE OFF. WHEN I DRIVE DOWN THE STREET THE CAR ACTS LIKE IT WANTS TO SHUT OFF. A FORD TRUCK ALMOST HIT ME BECAUSE THE LIGHT WAS ALREADY GREEN AND MY CAR STALLED AND WOULD NOT GO. I HAD MY HAZARD LIGHTS AND HE SWERVED INTO ANOTHER LANE WHERE THE TRAFFIC WAS HEADED TOWARD THE TRUCK. THIS VERY DANGEROUS.
FORD MOTOR COMPANY (FMC) ISSUED A RECALL (18S32) IN DECEMBER OF 2018, COPY ATTACHED WITH NOTES OF DATES I FOLLOWED UP WITH THEM. THE ISSUE IS "ON YOUR VEHICLE, THE ENGINE MAY STALL DUE TO A STUCK CANISTER PURGE VALVE (CPV) WITHIN THE FUEL VAPOR SYSTEM." THEIR RECALL LETTER INDICATED THAT "PARTS ARE ANTICIPATED TO BE AVAILABLE BY 1ST QUARTER, 2019." I HAVE FOLLOWED UP WITH FMC THREE TIMES, THE LAST OF WHICH WAS ON 6/24/19 WHEN I "CHATTED" WITH LACY. THAT CHAT WAS TOTALLY UNSATISFACTORY. BASICALLY ALL I HEARD WAS THE CANNED RESPONSE AND NO REAL INDICATION THAT FMC HAS PLACED ANY PRIORITY ON FIXING THE UNSAFE CONDITION. MY HOPE IS THAT YOU CAN "ENCOURAGE" FMC TO TAKE THIS ISSUE SERIOUSLY AND MAKE THE NECESSARY PARTS AVAILABLE ON AN EXPEDITED BASIS. I DO NOT KNOW HOW MANY CARS ARE SUBJECT TO THIS RECALL, BUT I KNOW THAT I DO NOT FEEL COMFORTABLE DRIVING MY CAR ON THE STREET OR HIGHWAY WHERE IT CAN UNEXPECTEDLY STALL AND POTENTIALLY CAUSE HARM TO ME, MY FAMILY, OR SOME OTHER INNOCENT PERSON. ANY "ENCOURAGEMENT" YOU CAN PROVIDE FMC TO RESOLVE THIS ISSUE IN A MORE TIMELY MANNER WOULD BE APPROPRIATE AND APPRECIATED. THANK YOU. DAVE
TL* THE CONTACT OWNS A 2014 FORD FOCUS. WHILE DRIVING 45 MPH, THE VEHICLE BEGAN TO HESITATE AT A LOWER SPEED. THE VEHICLE WAS TAKEN TO STEAMBOAT MOTORS FORD (LOCATED AT 2310 LINCOLN AVE, STEAMBOAT SPRINGS, CO 80487, (970) 879-8880) WHERE IT WAS DIAGNOSED THAT THE CLUTCH ASSEMBLY NEEDED TO BE REPLACED. THE VEHICLE WAS REPAIRED, BUT CONTINUED TO EXPERIENCE THE FAILURE. THE MANUFACTURER WAS NOTIFIED. THE FAILURE MILEAGE WAS 73,500.
IN THE COURSE OF LESS THAN A MONTH, THE CAR'S PROBLEM PROGRESSED FROM INTERMITTENT STARTING ISSUES THAT LEFT ME STRANDED TO A FULL-ON FAILURE OF THE TRANSMISSION CONTROL SYSTEM. THE CLUTCH OF THE VEHICLE HAD BEEN REPLACED AND THE TRANSMISSION REPAIRED IN JUNE 2018. ON MAY 30TH, 2019, THE CAR WAS TAKEN IN DUE TO TRANSMISSION STARTING ISSUES. THE LIGHTS WOULD TURN ON WHEN TURNING THE KEY, BUT THE ENGINE WOULD NOT CRANK. THE CAR WAS RETURNED AFTER THE TRANSMISSION CONTROL MODULE WAS REPLACED. ON JUNE 11, 2019, THE CAR WAS RETURNED TO THE DEALERSHIP FOR THE SAME ISSUE. CAR WOULD NOT START AND TOOK ABOUT 50 TRIES AFTER HAVING BEEN STRANDED FOR SEVERAL HOURS. CAR WAS RETURNED TO ME SEVERAL DAYS LATER BECAUSE NOTHING WAS FOUND. ON JUNE 19, 2019, I WAS DRIVING DOWN THE HIGHWAY, I WAS IN THE LEFT LANE GOING ABOUT 60 MPH. I TRIED TO ACCELERATE TO PASS SOMEONE, AND MY CAR WOULD NOT ACCELERATE. WHEN I LOOKED DOWN, MY CHECK ENGINE LIGHT WAS FLASHING, MY BATTERY LIGHT WAS ON, AND MY OIL LIGHT WAS ON. THE CAR DOWNSHIFTED AND STARTED TO RAPIDLY DECELERATE. ENGINE SHUT DOWN, AND CAR WAS ROLLING TO A STOP. I HAD TO RUSH TO THE RIGHT LANE IN RUSH HOUR TRAFFIC, AND I MANAGED TO ROLL MY WAY UP THE EXIT RAMP, WHERE MY CAR SHUT DOWN COMPLETELY AT THE TOP OF THE EXIT RAMP. CAR WOULD NOT RESTART, AND I WAS STRANDED THERE FOR OVER AN HOUR IN A DANGEROUS PLACE AND SITUATION. I CALLED A TOW, AND AFTER TRYING TO START MY CAR INTERMITTENTLY FOR OVER AN HOUR, THE ENGINE FINALLY STARTED. I DROVE IT STRAIGHT TO THE DEALERSHIP TO BE CHECKED OUT AGAIN.THE SAME ISSUE WITH TRANSMISSION CONTROL HAS PERSISTED, RESULTING IN ME HAVING TO TAKE THE CAR IN ON THREE SEPARATE OCCASIONS IN ABOUT TWO WEEKS. IT STARTED OF FROM INTERMITTENT STARTING ISSUES TO THE CAR SHUTTING DOWN COMPLETELY WHILE TRAVELING AT A HIGH SPEED. THIS CAR HAS DONE NOTHING BUT PUT ME IN DANGER, AND I HAVEN'T EVEN PAID IT OFF YET.
MY PASSENGER SIDE HEADLIGHT KEEPS GOING OUT. EVEN AFTER REPLACING THE LIGHTS, THE LOW BEAM WILL NOT WORK. ALL THE FUSES HAVE BEEN CHECKED AND SEEM TO BE WORKING PROPERLY.
THE CAR HESITATES EVERY TIME YOU TRY TO ACCELERATE. IT DOES THIS WHEN YOU ARE STATIONARY AND FIRST STARTING OUT AND WHEN YOU ARE ALREADY IN MOTION. SOMETIMES IT'S SO PRONOUNCED THAT I'M AFRAID IT'S GOING TO STALL COMPLETELY. THIS HAS HAPPENED SINCE THE 1ST DAY I BOUGHT IT AND THE DEALER WHERE I BOUGHT IT SAID THERE WAS NOTHING WRONG WITH IT THAT'S THE WAY IT'S SUPPOSED TO BE. SOMETHING ABOUT A DIFFERENT KIND OF TRANSMISSION.
YESTERDAY I NOTICED THAT MY STEERING SEEMED A LITTLE HARD TO KEEP GOING STRAIGHT. TODAY WHEN I GOT IN AND STARTED DRIVING MY CAR FLASHED A "STEERING FAILURE GET CHECKED" MESSAGE AND WAS EVEN HARDER TO DRIVE. I MADE IT TO MY APPOINTMENT AND WHEN I LEFT 30 MINUTES LATER AND TURNED MY CAR ON I HAD A NEW MESSAGE, "STEERING LOSS STOP SAFELY". NOW I CAN'T EVEN MOVE MY STEERING WHEEL. LUCKILY I WASN'T ON THE EXPRESSWAY GOING 70 MPH WHEN THIS HAPPENED.
TAKATA RECALL. I TOOK MY 2014 FORD FOCUS TO A FORD DEALERSHIP BECAUSE MY CAR GAS GAUGE WAS SHOWING ERRATIC MILEAGE AND BECAUSE I KNEW I HAD A RECALL. I RECEIVED MY VEHICLE WITH THE SAME PROBLEM AS I TOOK IT IN. MY GAUGE STILL KEPT SHOWING ERRATIC MILEAGE.I WENT BACK 5 DAYS LATER TTO TELL THEM WHAT WAS GOING ON AND I ASKED WHAT PROCEDURE THEY HAD DONE. THEY TOLD ME THAT THEY HAD ONLY REPROGRAMMED A MODULE. I TOLD THEM IF THEY COULD CHECK IT OUT AGAIN AND THEY TOLD ME THAT THEY COULD BUT THEY WERE GOING TO CHARGE ME A DIAGNOSTIC FEE BECAUSE THEY HAD ALREADY PERFORMED THE RECALL. THE DIAGNOSTIC CAME OUT AND IT TURNED OUT THAT MY CAR NEEDS A NEW FUEL PUMP, CANISTER PURGE VALVE, AND FUEL TANK. I TOLD THEM THAT THOSE THINGS WERE SUPPOSED TO BE FIXED THE FIRST TIME I BROUGHT IT BECAUSE IT WAS PART OF THE RECALL. THEY TRANSFERRED ME TO FORD INTERNAL SOMETHING AND FORD SAID THAT THE RECALL WAS ALREADY PERFORMED AND THAT IT WAS MY RESPONSIBILITY NOW. I MEAN HOW DOES A COMPANY LIKE FORD CAN BE SO UNPROFESSIONAL ABOUT SOMEBTING LIKE THIS. I MEAN PART OF THE RECALL IS TO TAKE YOUR VEHICLE TO GET THOSE THINGS FIXED THAT THE FORD ASSEMBLY LINE FAILED TO ADDRESS WHEN MAKING THE MODEL. NOW I AM EVEN MORE SCARED BECAUSE I DON'T KNOW WHEN I WILL GET STRANDED SOMEWHERE BECAUSE I'M NOT SURE WHAT GAS MILEAGE IT HAS.
TL* THE CONTACT OWNS A 2014 FORD FOCUS. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 18V735000 (FUEL SYSTEM, GASOLINE). WHILE DRIVING 40 MPH, THE VEHICLE BEGAN TO HESITATE AND THE SERVICE ENGINE WARNING INDICATOR ILLUMINATED. AFTERWARDS, THE CONTACT PARKED THE VEHICLE. WHEN SHE PLACED IT IN REVERSE, THE VEHICLE FAILED TO MOVE BACKWARDS. THE CONTACT STATED THAT HELFMAN FORD (LOCATED AT 2220 SOUTHWEST FWY, MEADOWS PLACE, TX 77477, (281) 240-3673) EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR AND STATED THAT THE PART WAS NOT AVAILABLE FOR THE RECALL REPAIR. THE MANUFACTURER WAS NOT NOTIFIED. THE PART WAS NOT AVAILABLE FOR THE REPAIR. THE FAILURE MILEAGE WAS 109,925. PARTS DISTRIBUTION DISCONNECT.
TL* THE CONTACT OWNS A 2014 FORD FOCUS. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 18V735000 (FUEL SYSTEM, GASOLINE). THE CONTACT CALLED CROSSROADS FORD OF SOUTH BOSTON AT 434-572-6926 (LOCATED AT 1011 COMMERCE LN, SOUTH BOSTON, VA 24592) AND WAS INFORMED THAT THE PARTS WERE NOT AVAILABLE. WHILE THE VEHICLE WAS AT A STOP, IT SHUT OFF WITHOUT WARNING AND THEN RESTARTED. THE MANUFACTURER AND THE DEALER WERE NOT NOTIFIED OF THE FAILURE. THE VEHICLE WAS NOT REPAIRED. THE FAILURE MILEAGE WAS NOT PROVIDED. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.
TL* THE CONTACT OWNS A 2014 FORD FOCUS. THE CONTACT STATED THAT THE CLUTCH ASSEMBLY FAILED TWICE AT APPROXIMATELY 10,000 MILES. THE CLUTCH ASSEMBLY WAS REPLACED TWICE BY BOB MAXEY FORD OF HOWELL (2798 E GRAND RIVER AVE, HOWELL, MI 48843, (517) 545-5700). THE DEALER INDICATED THAT THE SAME OEM CLUTCH ASSEMBLY NEEDED TO BE REPLACED AGAIN. THE FAILURE WAS A KNOWN ISSUE BY THE MANUFACTURER; HOWEVER, A NEWLY DESIGNED OEM CLUTCH ASSEMBLY HAD NOT YET BEEN DEVELOPED. THE CONTACT WAS INFORMED THAT THE PART MAY NEED TO BE REPLACED EVERY 10,000 MILES. THE MANUFACTURER WAS NOTIFIED AND SUGGESTED THAT THE SAME OEM CLUTCH ASSEMBLY BE REPLACED. THE VEHICLE WAS REPAIRED. THE FAILURE MILEAGE WAS NOT AVAILABLE. *BF *TR
IN DECEMBER 2018 I WAS ON THE HIGHWAY GOING 70 MPH AND SUDDENLY MY CAR WOULD NO LONGER ACCELERATE. IT WOULD NOT START EITHER UNTIL HOURS LATER. TOOK IT BACK TO FORD AFTER TELLING THEM WHAT HAD HAPPENED AND THEY SAID IT WAS BECAUSE OF A FUEL PUMP RECALL. I GOT A LETTER LATER THAT MONTH AFTER MY CAR HAD BEEN TO FORD AND CHECKED OUT, SAYING THE PART WAS RECALLED IN OCTOBER. I WAS NOT NOTIFIED PRIOR AND IT IS VERY DANGEROUS TO STALL ON HIGHWAY. THEN A FEW WEEKS AGO I HAD THE SAME THING HAPPEN ON THE HIGHWAY AGAIN. WHENEVER MY FUEL IS KIND OF LOW THE CAR JUST STALLS AND I CAN'T START IT. I WAS ABLE TO GET GAS AND JUMP MY CAR AND GET IT HOME AND HAS BEEN FINE SINCE, BUT I WENT INTO FORD THE NEXT DAY AND TOLD THEM THAT THE SAME ISSUE HAPPENED AND THEY TOLD ME THAT BACK IN DECEMBER WHEN THEY 'FIXED' MY VEHICLE THEY ACTUALLY JUST LOOKED AT IT AND SAID IT WAS FINE, BUT TOLD ME THEY REPLACED/FIXED THE PART. SO THE PART WAS NEVER FIXED OR RESOLVED. NOT TO MENTION I HAVE ONLY HAVE THIS CAR SINCE SEPTEMBER 2017 AND HAVE HAD THE CLUTCH REPLACED 3 TIMES AND NOW AM FEELING THE SIGNS OF IT FAILING AGAIN FOR THE 4TH TIME. THIS CAR IS UNSAFE AND UNPREDICTABLE AND FORD HAS LIED TO ME AND NOT INFORMED ME OF THE DANGERS OF THE VEHICLE I'M PAYING THEM FOR.
WHEN IN DRIVE DOES NOT WANT TO SHIFT FROM FIRST TO SECOND , CAR ACTS AS IF IT IS IN NEUTRAL WHILE DRIVING CAUSEING A A SERIOUS SAFTEY HAZARD AS THIS OCCURS WHILE CAR IS INMOTION .
TAKATA RECALL. MY TRANSMISSION AS ALWAYS BEEN FUNNY AND TWO DAYS AGO MY CAR STARTED TO ROLL BACK EVEN WHEN I WAS IN POSITION D. THEN THE TRANSMISSION STARTED OVERHEATING AND THE ENGINE LIGHT CAME ON. I TOOK THE CAR TO AAMCO TO SEE WHAT'S WRONG AND THE MAN SAID THEY GET 2014 AND 2015 FOCUS CARS OFTEN. THE PARTS THEY NEED TO REPLACE ARE THE CLUTCH ASSEMBLY, SLAVE CYLINDER, AND TWO MECHANICAL ACTUATORS. ALONG WITH PRESSURE PLATE. I THINK THIS PROBLEM IS COMMON AND SOMEONE SHOULD KNOW. THIS IS IMPORTANT BECAUSE MY TRANSMISSION WOULD OVERHEAT AND I WOULD HAVE TO PULL OVER SOMEWHERE REAL QUICK TO TURN THE CAR OFF AND LET IT COOL DOWN. THEN MY CAR WOULD BE HARD TO START AFTER THAT. I HAD TO DO THAT A FEW TIMES BEFORE I MADE IT TO THE TRANSMISSION SHOP THAT DAY.
I WAS GIVING A P909C CODE. MY CHECK ENGINE LIGHT CAME ON. FEELS LIKE MY CAR IS HAVING A HARD TIME SWITCH GEARS
I HAVE A 2014 FORD FOCUS. I HAD ISSUES WITH THE GAS TANK FILLING STARTING AT THE END OF 2018. I ALSO STALLED OUT ON THE HIGHWAY PRIOR TO THIS. I INFORMED THE DEALER OF THIS ISSUE PRIOR TO THE COMPLETION OF THE RECALL WHICH IS ASSOCIATED WITH THIS DEFECT (SAFETY RECALL NOTICE 18S32 /NHTSA RECALL 18V-735). THE DEALER COMPLETED THE SOFTWARE UPDATE RELATED TO THE RECALL. THE GAS TANK STILL EXHIBITED ISSUES FILLING (WHICH ONLY EMERGED AROUND THE STALLING ' THIS IS RELATED TO THE RECALL). THE NEXT DAY AFTER THE SOFTWARE UPDATE WAS COMPLETED, I RECEIVED A P1450 ERROR CODE RELATED TO AN EVAP CANNISTER ERROR. ACCORDING TO THE DEALER, THE REPAIR ASSOCIATED WITH THIS SHOULD HAVE BEEN COVERED UNDER THE RECALL. HOWEVER, THE DEALER (WHO HAS BEEN EXTREMELY HELPFUL) STATED THAT FORD WAS UNWILLING TO PROVIDE REIMBURSEMENT TO THIS FOR THIS REPAIR. FORD, ON THEIR WEBSITE STATES, 'DEALERS WILL INSPECT AND REPLACE THE CANISTER PURGE VALVE, CARBON CANISTER, FUEL TANK AND FUEL DELIVERY MODULE, AS NECESSARY. THERE WILL BE NO CHARGE FOR THESE SERVICES.' FURTHER EFFORTS TO SPEAK TO FORD DIRECTLY ABOUT THIS HAVE BEEN UNSUCCESSFUL. THE DEALER STATED THAT THIS IS A TECHNICAL ISSUE WITH BILLING THAT FORD REFUSES TO ADDRESS. AS A RESULT, I HAVE HAD TO REPLACE THE EVAP CANNISTER AT MY OWN EXPENSE ($331.39). THE P1450 CODE CAME BACK ON AFTER THIS REPAIR. THEREFORE THE ISSUE IS STILL NOT RESOLVED. I HAVE BEEN TOLD THAT ANY FURTHER RECALL RELATED REPAIRS WILL BE AT MY EXPENSE BECAUSE FORD REFUSES TO PROVIDE APPROPRIATE REIMBURSEMENT. THE DEALER EXPRESSED THAT THEY WERE VERY FRUSTRATED WITH THE SITUATION.
I HAVE TAKEN THIS VEHICLE INTO A DEALERSHIP FOR TRANSMISSION HESITATION 3 TIMES AND THEY TELL ME THERE IS NO RECALL ON MY CAR AND CHARGE ME $175 DIAGNOSIS FEE. FORD KNOWS THERE IS A PROBLEM WITH THIS TRANSMISSION AND WILL NOT TAKE CARE OF ITS CUSTOMERS. I KNOW I WILL NEVER PURCHASE ANOTHER FORD BECAUSE OF THIS ISSUE. WHEEN I ACCELERATE THE CAR HESITATE JERKS SHAKE BEFORE IT ACTUALLY GOES.
WHENEVER ACCELERATING FROM BEING STOPPED (RED LIGHT, STOP SIGNS, ETC) THE TRANSMISSION HESITATES AND SLIPS BEFORE CHANGING GEARS. APPEARS TO HAPPEN WHILE TRYING TO SHIFT TO 2ND AND/ 3RD GEAR. THIS HAS OCCURRED SINCE DAY ONE OF OWNING THE CAR. BOUGHT BRAND NEW.
WE HAVE THE TITANIUM VERSION IN THE HATCHBACK. WE PURCHASED THE VEHICLE NEW AND TO DATE HAVE HAD 11 CLUTCHES REPLACED BY THE DEALERSHIP. THE CAR KEEPS HESITATING WHEN STARTING TO MOVE, THEN CHATTERS BETWEEN LOWER GEARS. THIS ISSUE STARTED 1 MONTH AFTER PURCHASING NEW AND HAS BEEN AN ONGOING BATTLE.
TL* THE CONTACT OWNS A 2014 FORD FOCUS. WHILE DRIVING 60 MPH, THE CHECK ENGINE INDICATOR ILLUMINATED, THE FUEL GAUGE FLUCTUATED BETWEEN FULL AND EMPTY, AND THE VEHICLE STALLED. THE CONTACT STATED THAT THE VEHICLE RAN OUT OF FUEL. THE CONTACT STATED THAT THE VEHICLE WAS PUSHED TO A FUEL STATION AND FILLED WITH FUEL; HOWEVER, THE VEHICLE FAILED TO RESTART. THE VEHICLE WAS TOWED TO AL PACKER'S WHITE MARSH FORD (LOCATED AT 9801 PULASKI HWY, MIDDLE RIVER, MD 21220, (443) 777-5000) WHERE IT WAS DIAGNOSED THAT THE FUEL TANK WAS DEFORMED DUE TO A STUCK CANISTER PURGE VALVE. THE VEHICLE WAS NOT REPAIRED. THE VIN WAS NOT AVAILABLE TO VERIFY IF THE VEHICLE WAS INCLUDED IN NHTSA CAMPAIGN NUMBER: 18V735000 (FUEL SYSTEM, GASOLINE). THE CONTACT STATED THAT THE FAILURE RECURRED SEVERAL TIMES. THE MANUFACTURER WAS NOT INFORMED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 75,000.
TL* THE CONTACT OWNS A 2014 FORD FOCUS. WHILE ACCELERATING FROM A STOP, THE ACCELERATOR PEDAL WAS DEPRESSED; HOWEVER, THE VEHICLE FAILED TO RESPOND. THE CONTACT STATED THAT THE VEHICLE HESITATED ONCE THE ACCELERATOR PEDAL WAS DEPRESSED. THE VEHICLE WAS TAKEN TO MAGIC CITY FORD LINCOLN (LOCATED AT 809 WILLIAMSON RD NE, ROANOKE, VA 24016, (540) 345-0911) WHERE IT WAS DIAGNOSED THAT THERE WAS INTERNAL CLUTCH FAILURE IN THE TRANSMISSION. THE VEHICLE WAS SCHEDULED TO BE REPAIRED, WHICH WAS STILL PENDING. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 80,000.
THE RADIO MAKING A LOUD UNEXPECTED POPPING NOISE. DANGEROUS WHILE DRIVING. EVEN WITH VEHICLE OFF, IT'S MAKING THE NOISE. THIS IS A FORD PROBLEM.
THIS IS THE SECOND TIME I HAD THIS ISSUE WITHIN. THE FIRST TIME WAS TWO-THREE WEEKS AGO. ANOTHER ONE OF MY CAR DOOR'S IS NOT CLOSING OR REMAIN CLOSED. I LEARNED ON THE DOOR AND OPENED UP WHILE DRIVING ON THE FREEWAY. I COULD HAVE DIED. THE LAST TIME I MADE A COMPLAINT, IT WAS THE BACKSEAT RIGHT PASSENGER DOOR. FORD INDICATED THAT THEY ALREADY PREFORMED THE RECALL FOR THIS SPECIFIC ISSUE AND WANTED ME TO PAY A DEDUCTIBLE SO I DID. NOW A FEW WEEKS LATER THE SAME ISSUE HAPPENED WITH MY DRIVER SIDE DOOR. IT WON'T CLOSE AND DOES NOT STAY SHUT ESPECIAL WHEN DRIVING. I HAVE TO USE BUNGEE CORDS TO KEEP IT CLOSED. I'M TAKING IT BACK TO THE FORD DEALERSHIP AND PROBABLY GOING TO HAVE TO PAY ANOTHER DEDUCTIBLE. I SHOULDN'T HAVE TO PAY THOUGH BECAUSE THE RECALL INDICATES THEY ALREADY FIXED BACK IN 2017. WELL APPARENTLY THEY DIDN'T FIX THIS ISSUE CORRECTLY. EVEN THE CUSTOMER RELATIONS MANAGER DISCLOSED TO ME THAT THE RECALL ONLY FIXED A SMALL PART OF THE DOOR LATCH AND THE DEALERSHIP CAN FIX WHOLE ASSEMBLEY. THE RECALL ONLINE INDICATES HOWEVER, THAT THE DEALERSHIP WILL PAY FOR THIS FREE OF CHARGE. I ALSO WANT TO POINT OUT THAT I DRIVE FOR UBER WITH MY VEHICLE AND IF THIS ISSUE PERSISTS, SOMEBODY COULD GET SEVERELY INJURED AND TURN INTO A LAW SUIT. FORD MOTOR COMPANY NEED TO ADDRESS THIS ISSUE PROPERLY BEFORE THIS BECOMES A LAWSUIT OR SOMEONE ENDS UP IN THE HOSPITAL.
IN MY 2014 FORD FOCUS, THE RADIO IS MAKING AWFUL SOUNDS. IT STARTED OFF AS MUSIC WOULD STOP PLAYING THEN A LOUD BANG WOULD HAPPEN AND THE RADIO WOULD CUT BACK ON IMMEDIATELY AFTER. NOW IT IS AN ISSUE WHERE THE RADIO AND CAR IS COMPLETELY TURNED OFF AND WILL MAKE LOUD POPPING, STATIC, SCREECHING, AND WHITE NOISE. CURRENTLY, IT IS STILL HAVING THESE SAME ISSUES WHILE DRIVING AND EVEN WHEN THE VEHICLE IS PARKED AND THE KEY IS OUT OF THE IGNITION; I HAVE ALSO FOUND THE ISSUE HAS PROGRESSED WORSE TO WHERE THE CAR IS MAKING THESE NOISES AFTER OPENING THE DRIVERS DOOR WITH NO KEY NEAR AND AFTER NOT BEING DRIVEN FOR A COUPLE OF DAYS.WHEN THE ISSUE HAD STARTED I WAS AT A BUSY INTERSECTION AND IT SOUNDED LIKE CARS WERE REAR ENDING ME. I AM SCARED TO DRIVE MY CAR BECAUSE THESE SOUNDS ARE SUDDEN AND AS A YOUNG DRIVER IT IS EXTREMELY DANGEROUS, BECAUSE THESE SOUNDS ARE LOUD ENOUGH FOR ME TO POTENTIALLY JERKING THE WHEEL AND CAUSING AN ACCIDENT. I HAVE CONTACTED FORD ON MULTIPLE OCCASIONS ABOUT THIS ISSUE BECAUSE IT IS EXTREMELY CONCERNING FOR ME, THEY SAID THAT THEY COULD NOT DO ANYTHING, AND COULD NOT EVEN TELL ME SOME PLANS TO POTENTIALLY FIX IT WITHOUT HAVING THE DEALERSHIP DIAGNOSIS THE ISSUE WHICH IS A LOT OF MONEY WHEN IT IS NOT AN OWNER ERROR. I HAVE ALSO LOOKED AT MULTIPLE ONLINE FORMS WHERE HUNDREDS OF PEOPLE WITH FOCUSES RANGING FROM 2012-2015 ARE ALSO HAVING THIS ISSUE AND ARE NOT GETTING HELP FROM FORD AT ALL. ALL OWNERS AGREE THIS IS AN EXTREMELY DANGEROUS ISSUE THAT NEEDS TO BE RESOLVED AND IT SEEMS LIKE WE ARE GETTING PUSHED TO THE BACK-BURNER BECAUSE IT IS NOT A SAFETY ISSUE, WHEN IT INDEED IS. I HAVE ALSO FOUND WHERE MECHANICS ARE TELLING PEOPLE THE FUSES COULD BE BAD, WHICH COULD START A FIRE WHICH IS EXTREMELY CONCERNING. I ALSO FOUND WHERE FORD ISSUED A TSB FOR 2012-2013 MODELS THAT ARE HAVING THE SAME ISSUE.
I WAS TURNING TO THE RIGHT WHEN MY VEHICLE STALLED, MY RPMS WENT REAL HIGH AND THEN THE VEHICLE ENGAGED INTO THE NEXT GEAR RESULTING IN A JOLT FORWARD. WHEN THE VEHICLE STALLED THE CAR WAS ALMOST HIT FROM BEHIND BY OTHER CAR, LUCKILY I WAS TURNING AND CAR PROCEEDED TO MOVE FORWARD.
WELL FIRST GEAR TO 2 GEAR HAVE SIFTING PROBLEM CAR ONLY 65K I NEED GET REPAIR THIS CAR HAVE ALOT OFF RECALLL PLS I NEED GET REPAIR MY EMAIL ADRES [XXX] INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6). *TT
WHILE DRIVING MY 2014 FORD FOCUS ON THE HIGHWAY, THE CAR ALMOST STALLED DURING A BACKUP IN TRAFFIC. WHILE NORMAL DRIVING THE CAR LOST POWER AND THE RPM GAUGE STARTED DROPPING AS THE ACCELERATOR WAS BEEN DEPRESSED FURTHER. WHILE TRAFFIC TO OVERTAKE ON THE HIGHWAY THE CAR ACTUALLY SLOWED DOWN WHILE TRYING TO GO FASTER. THE CAR BEHAVE LIKE THE TRANSMISSION IS HAVING PROBLEMS SWITCHING TO LOWER GEARS.
TL* THE CONTACT OWNS A 2014 FORD FOCUS. THE CONTACT STATED THAT THE CHECK ENGINE INDICATOR KEPT RANDOMLY FLASHING. CROWN FORD (256 SWAIN ST, FAYETTEVILLE, NC 28303, (910) 920-9614) WAS NOTIFIED OF THE FAILURE SEVERAL TIMES, BUT WAS UNABLE TO DETERMINE A PERMANENT REMEDY TO REPAIR THE VEHICLE AFTER IT HAD BEEN BACK AND FORTH TO THE DEALER MORE THAN THREE TIMES. THE VEHICLE SHUTTERED AND SHOOK ABNORMALLY. WHILE DRIVING APPROXIMATELY 65 MPH, THE SPEED DECELERATED TO 0 AND THE CONTACT QUICKLY MANEUVERED THE VEHICLE TO PREVENT A CRASH. THE VEHICLE WAS TAKEN BACK TO THE DEALER, BUT THE CONTACT WAS UNCERTAIN IF THE MANUFACTURER HAD A PERMANENT REMEDY. IN ADDITION, THE DIAGNOSTIC TROUBLE CODES FLICKERED WHEN CHECKED BY AN INDEPENDENT MECHANIC. THE APPROXIMATE FAILURE MILEAGE WAS 65,574.
MY SON AND I STOPPED AT A REST AREA ON A ROAD TRIP. WHEN MY SON STARTED THE ENGINE TO CONTINUE THE TRIP HE RECEIVED THE ERROR CODE "STEERING ASSIST FAULT, SERVICE NOW". WE WENT TO THE NEAREST FORD DEALERSHIP WHO SAID THEY WOULDN'T BE ABLE TO LOOK AT THE CAR FOR A COUPLE OF DAYS AND IF I WAS COMFORTABLE DRIVING WITHOUT POWER STEERING IT WOULDN'T HURT ANYTHING ELSE. SINCE MY 1ST CAR DIDN'T HAVE POWER STEERING I DECIDED TO GIVE IT A GO. WHEN WE REACHED OUR FINAL DESTINATION WE TOOK THE VEHICLE TO A FORD DEALER AND WAS TOLD IT NEEDED TO HAVE THE RACK AND PINION REPLACED AT A COST OF $2,400. THIS SEEMS TO BE A RECURRING THEME WITH THE FORD FOCUS. I CAN ONLY IMAGINE WHAT WOULD HAVE HAPPENED IF THIS WOULD HAVE OCCURRED WHILE MY SON WAS DRIVING AT 65 MPH ON THE NEW JERSEY TURNPIKE.
THE ENGINE LIGHT CAME ON STATING THAT IT IS A O2 SENSOR ISSUE. I'VE REPLACED THE O2 SENSOR SEVERAL TIMES. I'VE HAD MECHANICS AND THE DEALERSHIP LOOK AT IT WITH NO ABILITY TO FIGURE OUT WHAT IT IS. IT IS BELIEVED TO BE ELECTRICAL, MOST LIKELY THE WIRE HARNESS. MY ALTERNATOR WAS AFFECTED AS WELL BY THIS ELECTRICAL ISSUE. I HAVE HAD TO PUT IN A FEW NEW O2 SENSORS, TWO NEW ALTERNATORS, AND A BATTERY.
2014 FORD FOCUS SE. DRIVING ON HIGHWAY. HEARD A LOUD SOUND. CAR BEGAN TO LOSE POWER AND THE OIL LIGHT BEGAN TO FLASH. WITHIN SECONDS SMOKE AND FLAMES CAME FROM ENGINE. FRONT END WAS ENGULFED IN FLAMES WITHIN MINUTES. CAR HAD BEEN TO THREE SHOPS PRIOR AND NOTHING WAS EVER SAID ABOUT THERE BEING A PROBLEM. EVEN WAS TAKEN TO FORD DEALERSHIP.
TL* THE CONTACT OWNS A 2014 FORD FOCUS. THE CONTACT STATED THAT THE VEHICLE SHUT DOWN WHILE DRIVING ON THE FREEWAY. THE SERVICE AND CHECK ENGINE WARNING INDICATORS ILLUMINATED AND THE RPMS REVVED. THE VEHICLE SLOWED DOWN AND THE CONTACT MERGED ONTO AN EMERGENCY EXIT. THE VEHICLE WAS TOWED TO ATCHINSON FORD (9800 BELLEVILLE RD, BELLEVILLE, MI 48111). THE DEALER STATED THAT THEY WOULD HAVE THEIR TRANSMISSION SPECIALIST DIAGNOSE THE VEHICLE AND CALL THE CONTACT BACK. THE MANUFACTURER WAS NOT CONTACTED. THE FAILURE MILEAGE WAS 88,000. *BF*JB
MY SEATBELT HARDLY EVER BUCKLES. I'VE HAD TO JAM IT A FEW TIMES IN ORDER FOR IT TO FINALLY CLICK. MY STAIRWELL HAS NEVER BEEN ALIGNED WITH MY TIRES, AND MY BRAKES WERE ALWAYS JANKY
TAKATA INFLATORS. THIS CAR WAS UNSAFE TO DRIVE, WHEN YOU GET TO A RED LIGHT, THE CAR JERKED YOU ,WHEN YOU PLACE YOUR FEET ON THE BRAKES. THEN WHEN YOU PRESS THE ACCELERATOR TO GO IT JERK BACK AND PULLED YOU FORWARD. CHANGING GEERS WOULD HARD TO SHIFT AND SOMETIMES STICK. THE ENGINE LIGHT WOULD COME ON, THE CAR WAS TAKEN TO FORD DEALERSHIP 3 TIMES AND TESTED, THEY NEVER FIXED THE PROBLEM. I ALMOST CRASED AT THE STOP SIGN TRYING TO STOP, THE BRAKES GOT STUCK. I HAD THE CAR FOR ONE MONTH, AND FILLED A LEMMON LAW COMPLAINT ON LINE, AND THEY INSISTED I HAD TO WAIT A PERIOD OF TIME, BECAUSE I JUST PURCHASED THE CAR. AFTER THE 3RD, TIME VISTING THE FORD REPAIR SHOP, IN ONE MONTH TIME, I WAS DISAPPOINTED AND WHERE I BOUGHT THE CAR FROM AT A KIA DEALERSHIP, THEY WOULD NOT GIVE ME MY MONEY BACK , ONLY OFFERED TO TRADE THE FORD FOCUS IN BACK TO THEM AND BUY A KIA CAR FROM THEM, I LOSS MY DOWN PAYMENT, AND GOT STUCK WITH A ROLL OVER FEE OF 4,500 FROM THE REMAINING BALANCE OF THE FORD FUSION ADDED ON TO THE NEW KIA. AND A HIGHER CAR PAYMENT. THEY SOLD E A LEMON, AND HAD A WARRANTY AND STILL REFUSE TO FIX THE CAR. THE TRANSMISSION WAS BAD AND THEY SOLD THE FORD TO THE AUCTION TO GET IT OFF THEIR HANDS. I WAS STALLED FOR 30 DAYS BELIEVING THEY WOULD FIX THE CAR, THE LEMON LAW COULDN'T HELP ME AFTER I FAXED ALL THE PAPERS TO THEM. THE FORD FOCUS WAS ON THE RECALL LIST, AND I DON'T HAVE THE CAR NOW, IS THERE ANYWAY I CAN GET CREDITED FOR THE $4.500 IN A LAW SUIT FOR BUYING THE FORD UNDER WARRANTY AND THEY REFUSE TO FIX THE CAR RIGHT.
FORD IS REFUSING TO PERFORM RECALL 18V-735. THE CAR STALLS, RUNS OUT OF GAS, HAS ERRONEOUS MILEAGE AND DTE READINGS. THE LOCAL DEALER WAS "OBLIGATED" TO PERFORM THE RECALL SERVICE WHEN I HAD IT IN FOR A DIFFERENT SAFETY RECALL FOR FAULTY DOOR LATCH. THEY DIDN'T SEEM TO KNOW MUCH ABOUT THE RECALL ON THE FUEL SYSTEM. THEY DIDN'T KNOW ABOUT THE GAS TANK. I HAD TO TELL THEM. THEY REPROGRAMMED THE PCM WHICH DID NOTHING. THE RECALL ON THIS CAR WAS CLOSED. I CALLED FORD. THEY SAID THE RECALL WAS STILL OPEN AND TAKE IT TO WHERE WE PURCHASED THE CAR NEW. THAT DEALER SAYS THE RECALL IS CLOSED ON THAT CAR. THE CAR STALLS, RAN OUT OF GAS YESTERDAY WITH MY WIFE ON A BUSY HIGHWAY. THIS IS A DANGEROUS CAR. CALLED FORD AGAIN. THEY SAY THE RECALL SERVICE WAS PERFORMED AND THE CAR IS FINE. LOOK AT THE PHOTO. DOES THAT LOOK LIKE IT IS FINE? 39.8 MPG? NOT A CHANCE. THE CAR LURCHES, STALLS AND RUNS OUT OF GAS BETWEEN 120 AND 60 MILES LEFT ON THE DTE GAUGE. WHEN YOU FILL UP YOU CAN TELL THEIR IS 3 GALLON AT LEAST IN THE TANK. THE GAS TANK IS COLLAPSED. THE SENDING UNIT / FUEL GAUGE IS CRUSHED. YET FORD SAYS THE CAR IS FINE. IT'S FIXED.
TL* THE CONTACT OWNS A 2014 FORD FOCUS. WHILE DRIVING VARIOUS SPEEDS, THE VEHICLE STALLED, JERKED, AND THE CHECK ENGINE INDICATOR ILLUMINATED. THE CONTACT STATED THAT THE VEHICLE WOULD NOT REVERSE ONCE IN THE PARK POSITION. THE CONTACT TOOK THE VEHICLE TO FIVE STAR FORD STONE MOUNTAIN (3800 HIGHWAY 78W, SNELLVILLE, GA, (470) 552-0862) WHERE IT WAS DIAGNOSED THAT THE TRANSMISSION FAILED AND NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED AND THE FAILURES RECURRED. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURES. THE FAILURE MILEAGE WAS 133,000.
VEHICLE HAS A STRONG SHUDDER WHEN ACCELERATING FROM A STOP OR FROM LOW SPEEDS. GAUDIN FORD IN LAS VEGAS TOLD ME THE 2014 FOCUS HAS A PROBLEM WITH THEIR CLUTCH THAT CAUSES THE SHUDDERING. I HAD THE CLUTCH REPLACED AT 7500 MILES. THE SHUDDER CAME BACK AT 55000 MILES AND IS GETTING WORSE NOW AT 75,000 MILES. THERE IS A RECALL FOR THIS EXACT PROBLEM FOR THE SAME YEAR MAKE AND MODEL BUT FOR SOME REASON MY VIN ISN'T INCLUDED. THE PROBLEM AFFECTS ME; FORD SERVICE HAS ALREADY CONFIRMED IT. I NEED MY VIN INCLUDED IN THE RECALL/EXTENDED WARRANTY.
DOOR LOCK LATCH OPENING UP WHILE DRIVING. AS I WAS DRIVING ONE EVENING FROM THE GAS STATION, THE RIGHT SIDE BACK SEAT DOOR OPENED UP. THE DOOR SWUNG OPEN AS I MADE A TURN ABOUT LEAVE THE GAS STATION I WAS AT. I QUICKLY PULLED OVER AND LOOKED TO SEE IF SOMETHING WAS IN THE WAY AND PROCEEDED TO CLOSE IT. HOWEVER, THE DOOR WOULD BOUNCE BACK AND NOT SHUT EVEN AFTER SEVERAL TIMES. I DID SOME RESEARCH AND FOUND THAT THERE WAS A RECALL OF THIS YEAR MAKE AND MODEL BACK IN 2016 REGARDING THE SAME PROBLEM. THE RECALL SPECIFICALLY INDICATES FOR FORD FOCUSES OF 2012-2015(LINK: HTTPS://MEDIA.FORD.COM/CONTENT/FORDMEDIA/FNA/US/EN/NEWS/2016/09/08/FORD-EXPANDS-DOOR-LATCH-SAFETY-RECALL-IN-NORTH-AMERICA.HTML). AS BAD IS THE ISSUE WAS,I HAD TO DRIVE MY CAR HOME THAT NIGHT WITH IT SWINGING OPEN EVERY TIME I TURNED CORNERS. SINCE IT WAS NIGHT, I HAD TO USE BUNGEE CORDS AND TAPE TO KEEP THE DOOR SHUT UNTIL THE NEXT DAY TO TAKE IT INTO THE DEALERSHIP. I ALSO RAN THE RISK OF SOMEONE BEING ABLE TO EASILY ACCESS MY CAR OVER NIGHT. THE RECALL SAYS THAT DEALERSHIP IS SUPPOSED TO TAKE CARE OF THIS SAFETY ISSUE FREE OF CHARGE BY BRINGING MY VEHICLE TO THE DEALERSHIP. HOWEVER, THE DEALERSHIP INDICATED THAT THEY WOULD NOT FIX THIS SEVERE SAFETY ISSUE FREE OF CHARGE. THEY TOLD ME THAT I HAD TO PAY THE DEDUCTIBLE FOR THEM TO FIX IT AND THAT THERE WAS NOTHING THEY CAN DO ABOUT THAT. I FOR ONE SHOULD NOT HAVE TO PAY FOR THIS ISSUE CONSIDERING IT WAS PART OF A SAFETY RECALL. I AM ALSO UPSET THAT THEY KNEW ABOUT THIS ISSUE SINCE 2016 AND THEY DEALERSHIP IS NOT HONORING REPAIRING THIS DESPITE THAT. I AM WANTING THE DEALERSHIP TO TAKE FULL RESPONSIBILITY AND FIX THIS FREE OF CHARGE OR REIMBURSE LATER FOR WHAT THEY ARE CHARGING ME NOW.
TL* THE CONTACT OWNS A 2014 FORD FOCUS. WHILE DRIVING VARIOUS SPEEDS, THE GEAR SHIFTED INTO NEUTRAL AND THE VEHICLE SHUT DOWN. THE VEHICLE ALSO FAILED TO SHIFT INTO REVERSE. OCCASIONALLY, THE CHECK ENGINE INDICATOR ILLUMINATED. THE VEHICLE WAS TAKEN TO TITUS-WILL FORD (253-475-4151, LOCATED AT 3606 S SPRAGUE AVE, TACOMA, WA 98409) WHERE IT WAS DIAGNOSED THAT THE CLUTCH NEEDED TO BE REPLACED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE AND STATED THAT THERE WAS NO RECALL. THE VEHICLE WAS NOT REPAIRED. THE FAILURE MILEAGE WAS APPROXIMATELY 30,000.
FORD FOCUS SYNC SYSTEM.THERE IS AN EXTREMELY LOUD POPPING NOISE THAT SPONTANEOUSLY SOUND THROUGH THE SPEAKER EVEN IF THE RADIO IS OFF. IT IS DEAFENING AND EXTREMELY STARTLING TO THE DRIVER AS WELL AS ANY PASSENGERS. MY 2 YEAR OLD CRIES AND COVERS HIS EARS, SO MUCH THAT HE HAS TO WEAR HEARING PROTECTION ON OUR 45 MINUTE COMMUTE BACK HOME. IT'LL EVEN MAKE THE SOUND AFTER I HAVE SHUT THE CAR OFF. ONCE OFF, OPENING THE DOOR IS THE ONLY WAY THAT IT STOPS. THIS IS THE FORD SYNC MEDIA SYSTEM. I HAVE BEEN TOLD BY FORD THAT I NEED TOP REPLACE THE SYNC SYSTEM BECAUSE IT IS NOT COVERED BY WARRANTY. MIGHT I AFF THATY THE ARE COUNTLESS OTHERS OUT THERE THAT ARE HAVING THE SAME ISSUE WITH THE SYNC SYSTEM AS I AM. I KNOW THIS IS NOT THE USUAL "SAFETY" ISSUE HOWEVER I'D CHALLENGE ANYONE TO DRIVE AND HAVE THIS ISSUE JUMP OUT AT THEM AND STILL SAY IN NOOOOOO WAY THAT IT EFFECTS THE WAY THE DRIVE, ESPECIALLY THE FIRST TIME, NOR A DISTRACTION.
TRANSMISSION IS SLUGGISH, TUGGING..TAKING OFF, NOT SHIFTING OR SHIFT ALL AT ONCE. EVEN UP HILL, IN TRAFFIC. CAR SPEED WILL TAKE OFF ON ITS OWN. HARD TO BRAKE. WENT DOWN HUGH HILL, CAR IN CONTROL TUGGING BACK SO HARD, THE NOISE WAS SO LOUD THAT WE THOUGHT CAR WAS GOING TO BLOW. 15YR OLD IN CAR. DEALERSHIP HAD ME DRIVE CAR OFF LOT WITH A TEMPORARY INSPECTION AND COME BACK IN MONTH. ITS NOT A TEMPORARY STICKER. I COULDN'T TAKE CAR HOME NIGHT I BOUGHT IT. SO ALL THESE THINGS HAPPENING AFTER TAKING CAR OFF LOT. I WENT BACK IN A COUPLE DAYS LATER. TOLD TO BUY A WARRANTY, THEY RESET THE TRANSMISSION, AS IF I OWNED THE CAR FOR YEARS. THIS ISN'T RIGHT. THEY PROLONGED HELPING, ETC...EVEN ASKED FOR MY CAR BACK. THEN THROWN IN MY FACE THAT IT WAS AT AUCTION. NOBODY WAS HELPING. SEND LETTERS, DID A SURVEY, CALLING, DROPPING IN, ETC...I DOCUMENTED EVERYTHING. I NEED HELP!! THIS IS A DANGEROUS LEMON AND THEY TOOK ADVANTAGE OF ME. CEO IS CONTACTED TO. I NEED HELP INCASE I GET THE RUN AROUND AGAIN. THE CAR HAS SOMEONE ELSE'S INSPECTION ON IT 7-19 COME BACK IN 4WKS...WHAT?? DAY I BROUGHT IT HOME. ALL THESE SUPRISES!
THE CAR RANDOMLY STALLS AND DIES WHILE I AM DRIVING IT. IT HAS DIED ON THE INTERSTATE AND ON RURAL ROADS AND HIGHWAYS. THIS IS VERY DANGEROUS AND THERE IS CURRENTLY A RECALL OUT ON A PART OF THE 2014 FORD FOCUS WHICH CAUSES THIS PROBLEM. IT DIES WHEN I AM DRIVING AND COASTING, WHEN I ACCELERATE, AND WHEN I HAVE MY CRUISE SET.
TAKATA RECALL ELECTRICAL WIRING IS GOING IN AND OUT, RADIO IS NOT SAVING STATIONS THAT I SAVE, DISPLAY GOES IN AND OUT AND HAS STATIC. WARNING SIGN APPERARS EVERY SO OFTEN
STARTED HEARING CRACKLING/POPPING NOISES FROM MY RADIO, SOMETIMES EVEN WITH THE KEY OFF. SOMETIMES VERY LOUD, WHICH SURPRISES ME WHILE DRIVING. WHICH IS OBVIOUSLY EXTREMELY DANGEROUS.
THIS APPEARS TO BE THE SAME ISSUE AS THE 14S17-S1 RECALL AFFECTING THE 2013-2014 FORD FOCUS ST AND ESCAPE MODELS. LOST ALL POWER WHILE DRIVING AND ENGINE BEGAN STUTTERING WHILE I WAS TRAVELING ON THE HIGHWAY AT 65 MILES PER HOUR. I WAS BARELY ABLE TO REACH TO SHOULDER BEFORE THE VEHICLE WAS IMMOBILIZED. I WAS CHARGED 830 DOLLARS BY MY LOCAL DEALERSHIP (INVER GROVE FORD LINCOLN IN INVER GROVE HEIGHTS MN) TO LOCATE AND REPAIR CHAFFED AND DAMAGED WIRING IN THE ENGINE HARNESS IN THE IDENTICAL LOCATION TO THE ST AND ESCAPE MODELS.
THE RECALL THAT HASN'T BEEN SATISFIED AS OF YET REGARDING THE CPV HAS CAUSED MAJOR ISSUES WITH MY CAR YET I CAN'T GET IT FIXED AS THE DEALER REPLIED SAYING IT WASN'T AVAILABLE YET WHEN THE RECALL WAS OCTOBER 2019. I ALSO BELIEVE I'VE HAD A FAULTY TRANSMISSION AND YET THE DEALER HAS ALSO SAID THEY COULDN'T DO ANYTHING ABOUT IT.
TL* THE CONTACT OWNS A 2014 FORD FOCUS. WHILE THE VEHICLE WAS IDLING, IT FAILED TO MOVE WHEN THE ACCELERATOR PEDAL WAS DEPRESSED. THE VEHICLE ALSO EXPERIENCED HESITATION WHEN ACCELERATING AND SHUT OFF ON SEVERAL OCCASIONS. THE VEHICLE WAS TAKEN TO AN UNKNOWN DEALER WHERE IT WAS DIAGNOSED THAT THERE WAS ELECTRICAL FAILURE AND A FAULTY TRANSMISSION. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 56,000.
THE RADIO ON MY CAR KEEPS FAILING. THE SPEAKERS POP LOUDLY ALL THE TIME EVEN WHEN THE CAR IS NOT IN MOTION. THE RADIO IS OFF AND THE SPEAKERS START POPPING LOUDLY. THIS HAPPENED ONCE A MONTH AND NOW MY RADIO DOES NOT WORK
POWER STEERING FAILURE, THE POWER STEERING LOCKED UP ONE DAY WHEN I WENT TO THE STORE,I STARTED THE CAR& THE POWER STEERING WAS LOCKED AND EXTREMLY HARD TO STEER, I FINALLY DROVE IT HOME WHICH WAS ABOUT 15 MILES, I HAD TO DRIVE VERY SLOW BECAUSE IT WAS VERY HARD TO STEER, THE CAR WAS PARKED IN A STORE PARKING LOT AND WHEN I RETURNED TO THE CAR IT WAS VERY HEAVY TO TURN THE WHEEL I WAS AFRAID TO DRIVE IT HOME BUT I DIDNT WANT TO LEAVE IT OVERNIGHT IN A STORE PARKING LOT...
WHEN TURNING LEFT OR RIGHT IT WOULD MAKE A GRINDING NOISE AT ALL SPEEDS ON BACKROADS OR HIGHWAY SPEEDS. ALSO, WHEN GOING STRAIGHT IT WAS DIFFICULT TO MAINTAIN A STRAIGHT PATH AND TAKES RESISTANCE. WHEN I TOOK IT TO THE FORD DEALERSHIP THEY STATED IT WAS AN ELECTRICAL ISSUE IN THE COMPUTER FOR THE STEERING SYSTEM CAUSING IT TO MALFUNCTION.
VEHICLE SHUDDER PROBLEM 2014 FORD FOCUS SE I BOUGHT THE CAR FROM AN AUCTION ON MAY 13TH, 2019 WITH SLIGHTLY MORE THAN 78000 MILES ON THE ODOMETER. I COULD NOT DRIVE IT AWAY BECAUSE I DID NOT HAVE A SECOND DRIVER AND THE AUCTION WAS 1 HOUR AWAY. I PICKED UP THE CAR TWO DAYS LATER. WHEN I PUT THE CAR IN GEAR AND STARTED DRIVING, I IMMEDIATELY NOTICED THE CAR SHUDDERING/STUTTERING. THIS HAPPENED EVERY TIME I CAME TO A STOP AND TRIED TO ACCELERATE FROM STOP OR MERGE INTO TRAFFIC. THE VEHICLE TAKES LONG TO ACCELERATE AND SHAKES WHILE TRYING TO PICK UP SPEED. I WAS AFRAID AND STILL AM AFRAID THAT IT WAS GOING TO STALL. I'VE SINCE GONE ONLINE TO DO SOME RESEARCH AND I AM FINDING THAT THIS SEEMS TO BE A UNIVERSAL PROBLEM FOR THIS CAR. NOW, I KNOW AUCTION CARS ARE SOLD AS IS, AND I UNDERSTOOD THIS WHEN I BID FOR THE CAR BUT THIS SEEMS TO BE A MANUFACTURER DEFECT THAT HAS NOT BEEN CORRECTED BY THE MANUFACTURER ON MANY OF THESE CARS. THE PROBLEM IN MY CASE IS THAT I BOUGHT THIS CAR AS A SURPRISE FOR MY 16 YEAR-OLD DAUGHTER WHO IS SOON GOING TO BE 17 AND IS DUE TO TAKE HER ROAD TEST. WITH THE TYPE OF ACCELERATION AND STALLING ISSUES BEING REPORTED ONLINE, HOW CAN FORD NOT TAKE ACTION TO RECALL/AND OR FIX THE PROBLEM.
TL* THE CONTACT OWNS A 2014 FORD FOCUS. WHILE DRIVING 20 MPH, THE VEHICLE STARTED TO HESITATE AND THE CHECK ENGINE WARNING INDICATOR ILLUMINATED. THE VEHICLE WAS TAKEN TO SAN TAN FORD (LOCATED AT 1429 E MOTORPLEX LOOP, GILBERT, AZ 85297, (480) 821-3200) WHERE IT WAS DIAGNOSED THAT THE FUEL PUMP NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED. THE FAILURE MILEAGE WAS 102,000.
I WAS DRIVING AND ALL OF A SUDDEN NY CHECK ENGINE LIGHT CAME ON, MY CAR BEGAN TO SHUDDER AND LURCH FORWARD A FEW FEET AS I TRIED TO ACCELERATE, IT SEEMES LIKE I HAS A SUDDEN LOSS OF POWER AS WELL. I DROVE HOME IMMEDIATELY AND UPON GETTING HOME REALIZED I COULD NOT REVERSE. AS I TRIED TO REVERSE MY CAS ENGINE SIMPLY JUST REVVED.
TL* THE CONTACT OWNS A 2014 FORD FOCUS. THE CONTACT STATED WHILE DRIVING AT 20 MPH, THE VEHICLE STARTED HESITATING WHEN THE ACCELERATOR PEDAL WAS APPLIED. THE FAILURE OCCURRED INTERMITTENTLY. THE VEHICLE WAS TAKEN TO LOCAL DEALER WEST HERR FORD (5025 CAMP RD, HAMBURG, NY 14075, (716) 649-5701 MULTIPLE TIMES, WHERE IT WAS DIAGNOSED BUT NO FAILURE WAS DETECTED. THE CONTACT STATED THAT THE VEHICLE CONTINUED WITH THE FAILURE. THE MANUFACTURER HAD NOT BEEN INFORMED OF THE FAILURE. THE FAILURE MILEAGE WAS 19,000.
TL* THE CONTACT OWNS A 2014 FORD FOCUS. THE CONTACT STATED THAT WHILE DRIVING, THE VEHICLE DELAYS TO ACCELERATE AND THE ABNORMALLY SHOOK. THE DEALER AND THE MANUFACTURER HAD NOT BEEN CONTACTED. THE FAILURE MILEAGE WAS 70,000.
DUAL-CLUTCH TRANSMISSION 'SHUDDERS, SLIPS, BUCKS, JERKS, HESITATION".
CAR EXPERIENCES SEVERE SHUDDERING, LURCHING, AND SKIPPING WHEN ACCELERATING FROM A STOP. DOES NOT MATTER IF IT IS ACCELERATING SLOWLY OR QUICKLY. IT SHUDDERS WHEN SWITCHING GEARS WELL DRIVING. VERY PERSISTENT WHEN LEAVING STOPLIGHTS. PURCHASED CAR IN FEBRUARY 2015 AND IT HAS HAD THIS ISSUE SINCE SHORTLY AFTER PURCHASE. HAS BEEN IN TWICE FOR SERVICE. FIRST TIME THEY SAID IT WAS NORMAL. WHEN IT PROGRESSED INTO A MORE SEVERE ISSUE THEY TOLD ME TO TRADE IT IN FOR A NEW CAR.
TL* THE CONTACT OWNS A 2014 FORD FOCUS. THE CONTACT STATED THAT WHILE DRIVING AT 40 MPH, THE VEHICLE WAS SHAKING VIOLENTLY. AN UNKNOWN WARNING LIGHT WAS ILLUMINATED. THE CONTACT SLOWED DOWN BUT WAS ABLE TO COAST TO THE SIDE OF THE ROAD. THE VEHICLE WAS TAKEN TO CAPITAL FORD SERVICES DEALER (2805 E MILLBROOK RD, RALEIGH, NC 27604, (877) 660-1721), WHERE DIAGNOSTIC TESTING DETERMINED THAT THE FAILURE WAS THE CLUTCH SEAL WAS LEAKING AND NEEDED TO BE REPLACED. THE VEHICLE WAS REPAIRED. IN ADDITION, THE CONTACT ALSO STATED THAT WHILE DRIVING, THE FUEL GAUGE FAILED TO PROVIDE THE ACCURATE READING CAUSING THE CONTACT TO RUN OUT OF FUEL. THE CONTACT ALSO STATED THAT WHEN THE VEHICLE WAS IDLING IT WOULD STALL. IN ADDITION, THE VEHICLE WOULD ACCELERATE AND DECELERATE INDEPENDENTLY. THE VEHICLE WAS TAKEN TO R D SAWYER MOTOR CO DEALER (404 IS-64, MANTEO, NC 27954, (252) 473-2141) WHERE IT WAS ADVISED TO KEEP THE TANK HALF FULL. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE AND PROVIDED A CASE NUMBER: 17794117. THE APPROXIMATE FAILURE MILEAGE WAS 50,000.
CAR HAS STALLED SIX TIMES IN ONE WEEK TRANSMISSION HAS SHIFT TO NEUTRAL WHILE IN DRIVE WHEN CAR STALLS HAVE TO PULL TO SIDE OF ROAD AND PUT IN PARK AND RESTART TRANSMISSION SHUDDERS NO POWER VERY DANGEROUS SITUATION ALMOST REAR -ENDED BY TRUCK AN ENGINE MALFUNCTION SERVICE NOW MESSAGE WILL DISPLAY ON MESSAGE SCREEN YESTERDAY WAS BY FAR THE WORST DAY ENGINE DIES PULL TO SIDE OF ROAD PUT IN PARK RESTART PUT IN DRIVE LIKE IT WAS IN NEUTRAL TURN CAR OFF RESTART PUT IN DRIVE VERY LITTLE POWER TO TRANSMISSION PULL BACK OVER TO SIDE OF ROAD RESTART PUT IN DRIVE HAD POWER TO TRANSMISSION.WILL PARK VEHICLE UNTIL SITUATION IS RESOVED
THE POWER STEERING SYSTEM FAILURE LIGHT APPEARED AND NO ABILITY TO STEER THE VEHICLE WHAT SO EVER SINCE IT IS ELECTRIC POWER STEERING. MY DAUGHTER ALMOST CRASHED INTO ANOTHER CAR WHILE GOING STRAIGHT. WAS LUCKY ENOUGH TO BE ABLE TO PULL INTO A PARKING LOT. ABSOLUTELY NO ABILITY TO TURN THE WHEEL WITH OUT BREAKING IT OFF THE STEERING COLUMN. ALSO HAD TEMPORARY FAILURE WHEN THE WINTEWR TEMPS WENT WELL BELOW FREEZING BUR EVENTUALLY THE STEERING WOULD COME BACK ONLINE ONCE THE CAR WARMED UP (UP TO 45 MINUTES). VERY DANGEROUS!!!
CAR STOPS ACCELERATING AT ROUGHLY 25 MPH DESPITE CONTINUOUS PRESSURE ON GAS PEDAL. ONLY TO GET THE CAR MOVING AGAIN WAS TO BRING THE CAR TO A COMPLETE STOP AND THEN PRESS GAS PEDAL AGAIN ONLY TO HAVE THE PROBLEM REPEAT. THE CLUTCH SYSTEM ON THIS CARE AND THE RELATED SOFTWARE WAS REPLACED 6 WEEKS AGO. THIS IS A ABSOLUTE SAFETY HAZARD. PLEASE HELP AS THIS IS A WIDELY KNOWN ISSUE AND THE MANUFACTURER IS UNWILLING TO RESPOND TO THE MATTER. THE REPAIR COST FOR NEW CLUTCH IS $1,000 + EACH TIME.
WINDSHIELD WIPERS WILL STOP IN THE MIDDLE OF THE WINDSHIELD WHEN TURNED ON. THIS CONDITION OCCURS REGARDLESS OF SPEED SETTING OR THE INTERMITTENT SETTING. THIS CONDITION OCCURS REGARDLESS OF MOVING OR STATIONARY, SPEED OF MOTION, INTENSITY OF RAIN OR OTHER FACTORS. THIS HAS HAPPENED EVERY SINGLE TIME THAT I HAVE USED THE WINDSHIELD WIPERS.
WHEN DRIVING DOWN THE HIGHWAY GOING 70 MPH, THE DOOR BELL STARTED SOUNDING, THE CHECK BRAKE FLUID READ OUT CAME ON LIKE THE CAR HAD A MAJOR PROBLEM ELECTRICAL. THIS HAPPENED FOUR TIMES THRU THIS PAST WINTER 2018/2019. THE TEMPERATURE ON THE DASH WAS 10 DEGREES OR BELOW EVERY TIME IT HAPPENED. RUDE AWAKENING ON THE HIGHWAY. ALSO THE FRONT WHEELS WILL SPIN WHEN TRYING TO TAKE OFF FROM A STOP SIGN ON OCCASION. LIKE IT CAN'T GET GOING. ONE MORE THING IS GOING DOWN THE HIGHWAY I'VE HAD NO POWER LIKE THE CAR IS IN NEUTRAL WHEN I'VE HAD THE CRUISE ON. THIS HAS HAPPENED TWICE. I DON'T HAVE EXACT DATES ONE DATE WAS 12/26/2018
TRANSMISSION SHUDDERS UPON ACCELERATION FROM A STOP OR FROM A SLOW SPEED. REPAIRS WERE MADE UNDER WARRANTY A FEW TIMES. ISSUE HAS RETURNED BUT FORD IS SAYING CAR IS OUT OF WARRANTY SO WE MUST PAY FOR REPAIRS. THERE IS A RECALL 14M01 THAT EXTENDS WARRANTY ON TRANSMISSION FOR OUR YEAR, MAKE, MODEL, SYMPTOM,AND TRANSMISSION BUT FORD SAYS OUR VIN IS NOT INCLUDED. THEY CANNOT TELL ME WHY IT'S NOT INCLUDED, JUST THAT IT IS NOT. CAR HAS 51,000 MILES ON IT, AND REQUIRES ITS 4TH TRANSMISSION REPAIR. DEALERSHIP HAS TOLD US THAT OUR CAR HAS SAME PROBLEM WITH TRANSMISSION THAT MANY FORD FOCUSES HAVE.
EVER SINCE WE HAD THE TCM RESET BY THE DEALERSHIP I'VE HAD A PROBLEM WITH MY CAR STARTING AND SHUTTING OFF WHILE AT A STOP BUT NOT IT NOT EVEN STARTING ANYMORE AND I'VE REPLACED FUSES AND THE GROUND WIRE ON IT WHICH MADE IT WORK FOR A DAY OR TWO THAN NOTHING AND IT'S BEEN LIKE THIS FOR A FEW MONTHS NOW PLEASE HELP ME TO FIGURE OUT WHAT I NEED TO DO TO FIX IT OR LET ME SWAP FOR ANOTHER THANK YOU FOR LOOKING INTO THIS FOR ME SO PLEASE LET ME KNOW
TL* THE CONTACT OWNS A 2014 FORD FOCUS. THE CONTACT PURCHASED THE VEHICLE IN APRIL OF 2019. WHILE ACCELERATING FROM A STOP, THE VEHICLE SHUDDERED. THE VIN WAS EXCLUDED FROM TSB NUMBER: 16-0109 AND CUSTOMER SATISFACTION PROBLEM 14M01 # 6. THE DEALER (NORTHSIDE FORD, 12300 SAN PEDRO AVE, SAN ANTONIO, TX 78216, (210) 319-5734) DIAGNOSED THAT THE VEHICLE NEEDED A NEW CLUTCH; HOWEVER, THE VEHICLE WAS NOT INCLUDED IN THE EXTENDED WARRANTY FOR THE CLUTCH AND TRANSMISSION LEAK. THE MANUFACTURER WAS CONTACTED AND AGREED WITH THE DEALER. THE FAILURE MILEAGE WAS 88,800.
AFTER THE RECALL "REPAIR" MY CAR BEGAN EXHIBITING THE ISSUES DESCRIBED IN THE RECALL. THIS SYSTEM CAUSED MY CLUTCH TO BURN UP AND NOW FORD WILL NOT REPAIR ISSUE. STEPPING ON THE GAS EITHER FLOODS ENGINE OR STALLS ENGINE. ISSUE IS ESPECIALLY NOTICED WHEN LEAVING A STOPPED STATE.
I HAVE A RECALL FOR POSSIBLE DEFORMED FUEL TANK. IT IS MAKING MY CAR STALL AT ANY TIME TO INCLUDE USING CRUISE CONTROL OR STOPPED AT A LIGHT. THE ISSUE IS KNOWN BY MY LOCAL FORD DEALERSHIP. THEIR ADVICE IS TO KEEP THE GAS TANK FILLED ABOVE HALF BUT I HAVE STALLED AFTER DRIVING 30 MILES AFTER FILLING UP. I HAD THEM INSPECT MY CAR AND THEY SAID EVERYTHING LOOKED FINE. I ASKED ABOUT THE STALLING AND THEY SAID WAIT FOR THE SOFTWARE. I GUESS THEY EXPECT THAT I WALK TO WORK UNTIL THEY FIX THE ISSUE. I HAD A LOCAL MECHANIC LOOK AT IT AND THEY RECOMMEND I WAIT FOR THE RECALL BECAUSE THEY ARE UNSURE IF THE PART WILL FIX THE PROBLEM WITHOUT THE SOFTWARE. I ALREADY HAD TO RENT A CAR FOR A FAMILY EMERGENCY AND DONT WANT TO GET STRANDED WHILE DRIVING TO WORK BECAUSE I AM FORCED TO DRIVE A FAULTY CAR WITH NO FIX. I CAN AFFORD TO BUY OR RENT A CAR UNTIL AN UNKNOWN DATE.
I HAVE HAD ABSOLUTELY NOTHING BUT PROBLEMS WITH THIS CAR. HAVEN'T BEEN ABLE TO DRIVE IT FOR TWO YEARS BECAUSE IT'S PROBLEM AFTER PROBLEM. FIRST THE TRANSMISSION WENT OUT AND WE SPENT 3000 TO FIX IT JUST FOR IT TO GET HOME AND START KNOCKING IN THE ENGINE. NOW THE CAR WON'T EVEN TURN OVER OR EVEN TURN ON. I'VE HEARD OF SO MANY RECALLS ON THIS CAR AND IT'S EXTREMELY UNSAFE AND I'M TOO SCARED TO EVEN TAKE IT BACK IN TO FIX IT FURTHER BECAUSE I DO NOT FEEL SAFE DRIVING THIS CAR. I'VE CONTACTED FORD MULTIPLE TIMES WITH ABSOLUTELY NO HELP. NO ONE SHOULD BUY THIS CAR AT ALL.
AS STATED IN OTHER COMMENTS WIPER WORK FOR A BIT THEN STOP IN THE MIDDLE OF THE WINDOW. I HAVE HAD THE MOTOR REPLACED AND WIPERS BY A FORD DEALER. THIS ISSUE IS A BIG PROBLEM WHEN IT RAINS. THE DEALER FOUND NOTHING WRONG; BUT THERE IS A DEFECT IN THE WIPERS. WILL CAUSE A MAJOR ACCIDENT IF NOT CORRECTED. SEEMS MANY OTHERS STATE THE SAME PROBLEMS.
TL* THE CONTACT OWNS A 2014 FORD FOCUS. WHILE DRIVING 40 MPH, THE ENGINE STALLED AND THE TRANSMISSION FAULT SERVICE WARNING INDICATOR ILLUMINATED. THE CONTACT WAS ABLE TO SAFELY PARK THE VEHICLE. THE VEHICLE WAS TAKEN TO SMITH FORD (LOCATED AT 908 E OAK ST, CONWAY, AR 72032, (501) 329-9881) TO BE DIAGNOSED, BUT NO FAILURE WAS FOUND. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS 96,914.
TL* THE CONTACT OWNS A 2014 FORD FOCUS. WHILE DRIVING APPROXIMATELY 50 MPH, THE TRANSMISSION OVERHEATED AND CHECK ENGINE WARNING INDICATORS ILLUMINATED AND THE VEHICLE STALLED. A MESSAGE DISPLAYED ON THE INSTRUMENT PANEL, INDICATING TO WAIT FIVE MINUTES TO RESTART THE VEHICLE. THE CONTACT WAS ABLE TO RESTART THE VEHICLE. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC TO BE DIAGNOSED, BUT THE MECHANIC WAS UNABLE TO RETRIEVE A FAULT CODE OR REPRODUCE THE FAILURE. THE VEHICLE WAS NOT REPAIRED. JOE MYERS FORD (LOCATED AT 16634 NORTHWEST FWY, HOUSTON, TX 77040, (713) 766-3600) WAS CONTACTED VIA TELEPHONE. THE MANUFACTURER WAS NOT CONTACTED. THE APPROXIMATE FAILURE MILEAGE WAS 109,000.
WHILE DRIVING DOWN THE HIGHWAY, THE CHECK ENGINE LIGHT CAME ON UNEXPECTEDLY. SHORTLY THEREAFTER, THE CAR WENT INTO LIMP MODE AND I LOST ALL POWER TO THE WHEELS. WHEN I TRIED TO ACCELERATE, THE ENGINE WOULD REV BUT WOULD NOT ACCELERATE. I WAS FORCED TO PULL OVER ON THE HIGHWAY AS A RESULT OF THIS TRANSMISSION FAILURE.
WE GOT IN THE CAR AND TURNED IT ON AND ENGINE WOULDN'T TURN OVER. EVENTUALLY IT STARTED AFTER A COUPLE OF TURNS OF THE KEY AND CHECK ENGINE LIGHT CAME ON. PUT SHIFTER IN REVERSE AND NOTHING HAPPENED. ACTED AS IF WAS STILL IN PARK OR NEUTRAL. ONCE IN DRIVE HARD SHIFTING INTO SECOND AND THIRD GEAR AS IT'S DONE IN THE PAST. FIRST TIME THE TCM WAS REPLACED AND SECOND TIME THE CLUTCH WAS REPLACED. ALL WITHIN THE LAST SIX MONTHS. THIS WILL BE THE THIRD TIME WITH THE TRANSMISSION ACTING UP. THIS VEHICLE IS UNSAFE! UNFORTUNATELY IT'S THE ONLY VEHICLE I HAVE AND IS MY FAMILIES TRANSPORTATION. SHOULD BE MY SECOND COMPLAINT. FIRST TIME WAS THROUGH FORD MOTOR COMPANY OVER THE PHONE.
OFTEN WHEN DRIVING IN THE RAIN, AND I HAVE THE WIPERS ARE ON "LOW" OR "HIGH", AFTER SOME TIME (NOT PARTICULARLY CONSISTENT, SOMETIMES WITHIN A MINUTE, SOMETIMES AFTER SEVERAL MINUTES) THEY WILL START WORKING INTERMITTENTLY INSTEAD. THAT IS, THE WIPER WILL BE ON, AND THEN THEY WILL START PAUSING WHILE AT THE BOTTOM BETWEEN WIPER CYCLES, JUST AS THOUGH IT WAS SET TO INTERMITTENT, EVEN THOUGH THE WIPER SETTING HASN'T BEEN CHANGED. WHEN THIS HAPPENS, I CAN SWITCH THE WIPER SETTING TO ANOTHER SETTING AND THEN BACK, AND THEN IT WILL START WORKING AGAIN FOR A WHILE. THAT IS, IF IT'S ON "LOW" AND THIS STARTS HAPPENING, I CAN SWITCH THE WIPERS TO "INTERMITTENT" AND BACK TO "LOW", OR TO "HIGH" AND BACK TO "LOW", AND IT WILL GO BACK TO NORMAL "LOW" OPERATION FOR A WHILE (UNTIL THE PROBLEM REPEATS). THIS HAS BEEN HAPPENING FOR SEVERAL YEARS NOW.
I EXPERIENCED WHAT OTHERS HAVE CALLED THE 'STOP SAFELY NOW' WARNING LIGHT AND FOLLOWED BY THE LOSS POWER AND STEERING ISSUES ON CITY STREET. THIS ISSUE HAPPENED MANY TIMES RECENTLY ON THE LOCAL STREETS (MARCH - APRIL, 2019). THANKS GOD, THIS DIDN'T HAPPEN ON THE FREEWAY ( OTHERWISE, I CAN'T IMAGE WHAT COULD HAPPEN). I FOUND THE TSB 17-0045 ONLINE FOR THIS PROBLEM AND BROUGHT THIS TSB TO MY DEALERSHIP. THEY CHARGED ME $$ TO GET THIS CAR FIXED BY FOLLOWING THE INSTRUCTION OF THIS TSB ( HOPEFULLY THIS GOT FIXED). TSB 17-0045 SPECIFIED THE CARS BUILT 9/15-2011 TO 8/15/2014 MAY HAVE THIS ISSUE. MY CAR WAS BUILT ON JUNE 2014. I STRONGLY REQUEST NHTSA INVESTIGATE THIS URGENT SAFETY ISSUE.
TL* THE CONTACT OWNS A 2014 FORD FOCUS. WHILE OPERATING THE VEHICLE IN LOWER GEARS, IT SUDDENLY BEGAN TO SHAKE AND VIBRATE. THE CAUSE OF THE FAILURE WAS NOT DETERMINED. CORWIN FORD OF SPRINGFIELD (3241 S. GLENSTONE AVE, SPRINGFIELD, MO) AND THE MANUFACTURER WERE NOTIFIED OF THE FAILURE, BUT NO ASSISTANCE WAS OFFERED. THE CONTACT INDICATED THAT THE POWER TRAIN WAS PREVIOUSLY REPAIRED IN 2016 AND THE CLUTCH AND CONTROL MODULE WERE REPLACED; HOWEVER, THE FAILURES CONTINUED. THE FAILURE MILEAGE WAS 14,000.
I RECENTLY BOUGHT A 2014 FORD FOCUS HATCHBACK FROM ELLIOTT CHRYSLER DODGE JEEP IN CARTHAGE TEXAS NOT KNOWING I WAS BUYING A VEHICLE WITH A ACTIVE SAFETY RECALL. WAS TOLD BUY THE SALESPERSON THERE WAS NO RECALLS ON THE VEHICLE THAT THEY ARE REQUIRED BY LAW TO FIX THEM PRIOR TO SELLING IT. AND I WAS DRIVING HOME 11 DAYS AFTER GETTING THE CAR AND IT STALLED OUT IN THE MIDDLE OF THE HIGHWAY IN THE LEFT LANE AND WOULD NOT ACCELERATE AND THE CHECK ENGINE LIGHT CAME ON AND I WAS ALMOST HIT BY ANOTHER VEHICLE. I SENT THE CAR BACK TO THE DEALER YOU TRIED TO GIVE IT BACK TO ME AGAIN TELLING ME THAT THEY DROVE IT THE CHECK ENGINE LIGHT ISN'T ON ANYMORE AND WE LOOKED UP YOUR WEBSITE TO SEE IF THE CAR HAD AN ACTIVE RECALL WHICH IT DID. WE REFUSED TO TAKE THE CAR BACK UNLESS THEY FIXED THE RECALL. SO THEY SAID THEY WERE SENDING THE CAR TO EXCEL FORD IN CARTHAGE TEXAS. THAT THEY HAD CALLED THEM AND VERIFY THE RECALL IN WHICH WE FOUND OUT ABOUT THE RECALL FROM THE PAPERWORK FROM THE DEALERSHIP GIVING US THE WEBSITE. THE SERVICE TECH CALLED AND SAID HE CALLED FORD VERIFYING THE RECALL AND THAT THE PARTS FOR FIXING THE RECALL WE'RE ON BACKORDER AND COULD TAKE QUITE A WHILE. A DAY LATER ELLIOTT DODGE OF CARTHAGE CALLED US BACK WHERE WE BOUGHT THE CAR AND SAID THEY HAD THE CAR BACK THE RECALL WAS FIXED. ALONG WITH THE PIECE OF PAPER STATING IT WAS FIXED BUT NOT HOW. AND NOW A WEEK LATER IF THAT AND THE CAR STALLED OUT AGAIN CHECK ENGINE LIGHT ON AND DID THE SAME THING IT DID BEFORE THE RECALL WAS ALLEGEDLY FIXED. ONCE AGAIN NEARLY CAUSING AN ACCIDENT WHEN THE CAR STALLED AND WILL NOT ACCELERATE. I WAS JUST DRIVING DOWN THE HIGHWAY AND IT STALLS CHECK ENGINE LIGHT FLASHES THEN STAYS ON LOSING ALL POWER AND WILL NOT ACCELERATE.
TL* THE CONTACT OWNS A 2014 FORD FOCUS. WHILE DRIVING 60 MPH, THE VEHICLE STALLED WITHOUT WARNING. AS A RESULT, THE VEHICLE WAS INVOLVED IN A REAR END COLLISION. THE DRIVER WAS UNABLE TO EXIT THE VEHICLE BECAUSE THE DOORS FAILED TO OPEN AND WAS PULLED OUT FROM THE WINDOW. THE DRIVER SUSTAINED NECK, BACK, STOMACH, LEG, AND KNEE INJURIES THAT REQUIRED MEDICAL ATTENTION. THE DRIVER LATER DIED DUE TO THE INJURIES. A POLICE REPORT WAS FILED. THE VEHICLE WAS TOWED TO SOUND FORD (LOCATED AT 101 SW GRADY WAY, RENTON, WA 98057, (425) 235-1000), BUT THE FAILURE WAS NOT DIAGNOSED OR REPAIRED. THE BODY DAMAGE WAS REPAIRED. THE VIN WAS INCLUDED IN NHTSA CAMPAIGN NUMBER: 16V643000 (LATCHES/LOCKS/LINKAGES). THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 27,000.
I TOOK MY CAR IN FOR A RECALL A FEW MONTHS AGO ALSO MENTIONING THAT IT HAS BEEN SAYING IT'S OVERHEATING AND THEY GAVE MY CAR BACK SAYING NOTHING IS WRONG AND NOW I'VE BEEN DRIVING WITH MY NEWBORN DAUGHTER AND ALL OF THE SUDDEN MY CAR WOULDN'T GO PAST 65 & THEN AFTER IT STARTED WORKING AGAIN MY BATTERY GOES OUT I THOUGHT IT WAS BECAUSE THE GAS LIGHT HAD BEEN ON AND SO I CALLED AAA AND HAD SOMEONE COME DOWN THEY PUT IN GAS AND GOT IT STARTED BUT TO MY DISMAY I WASN'T EVEN ABLE TO MAKE IT HOME SEEING AS HOW MY CAR COULD BARELY ACCELERATE AND AGAIN IT SHUT OFF AT FIRST I WAS DRIVING ON THE FREEWAY AND WHEN I SLOWED DOWN TO STOP AT A LIGHT MY BATTERY SYMBOL WENT ON AND THEN THE CAR SHUT OFF & AFTER I GOT IT WORKING AGAIN IT WAS WORKING AND THEN IT SLOWED AND WOULD LET ME PRESS THE BRAKES ANYMORE AND SINCE THE. IT WON'T START
TL* THE CONTACT OWNS A 2014 FORD FOCUS. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 18V735000 (FUEL SYSTEM, GASOLINE). WHILE DRIVING VARIOUS SPEEDS OR WHILE THE VEHICLE WAS IDLING, IT WOULD STALL WITHOUT WARNING. THE VEHICLE WAS TAKEN TO FORD OF KENDALL (305-238-9211, LOCATED AT 15551 S DIXIE HWY, MIAMI, FL 33157), BUT THE PARTS WERE NOT AVAILABLE. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE AND WAS NOT ABLE TO CONFIRM WHEN THE PARTS WERE TO BECOME AVAILABLE. THE VEHICLE WAS NOT REPAIRED. THE FAILURE MILEAGE WAS APPROXIMATELY 39,000. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.
VEHICLE STALLS AS IF IT HAS LOST POWER. ENGINE LIGHT ACTIVE. TRANSMISSION AFFECTED DUE TO VEHICLE NOT ACCURATELY SHIFTING GEARS (I.E. DRIVE TO REVERSE OR VICE VERSA)
I BOUGHT MY CAR WITH 70,000 MILES ON IT (NOT FROM A FORD DEALERSHIP) ABOUT 10 MONTHS AGO AND FROM DAY ONE I NOTICED A SLIGHT SHUDDER WHEN TAKING OFF. NOW I'M AT 86,000 MILES AND THE SHUDDERING IS BECOMING MORE VIOLENT AND MY CAR SEEMS TO BE BOGGING DOWN FREQUENTLY AND IS VERY SLOW TO TAKE OFF. AFTER BRINGING MY CAR TO FRAMINGHAM FORD IN FRAMINGHAM MA I WAS TOLD I NEEDED A NEW CLUTCH BUT I WAS NOT UNDER THE EXTENDED MANUFACTURER WARRANTY AND THE FIX WOULD BE $1,800! THE GUY I SPOKE WITH AT THE FORD DEALERSHIP TOLD ME TO CALL FORD AND TELL THEM THE SITUATION BECAUSE THIS IS AN VERY COMMON PROBLEM THAT FORD IS WELL AWARE OF. I CALLED FORD AND SPOKE WITH A WOMAN THAT TOLD ME THERE IS NOTHING THEY CAN DO FOR ME AND I SHOULD KEEP MY RECEIPTS FROM ANY FUTURE FIXES FOR THE TRANSMISSION AND HOPE THAT FORD SENDS OUT REFUNDS.
POWER STEERING WENT OUT MAKING IT DIFFICULT TO STEER. IT HAPPENED LAST NIGHT RANDOMLY. WE DROVE OUR FORD FOCUS TO A FRIENDS HOUSE, TURNED IT OFF, HUNG OUT WITH THEM, AND WHEN WE TURNED THE CAR BACK ON, IT SAID WE NEEDED TO GET THE STEERING SERVICED. IT'S VERY HARD TO STEER AND MAKE TURNS AT LOW MPH
I OWN A A 2014 FORD FOCUS. WHEN THE ACCELERATOR PEDAL WAS DEPRESSED, THE VEHICLE SHUDDERED AND SHOOK VIOLENTLY. WHEN SHIFTING BETWEEN FIRST AND SECOND GEARS, THERE WAS AN ABNORMAL VIBRATION IN THE VEHICLE. ON SEVERAL OCCASIONS, WHEN THE ACCELERATOR PEDAL WAS DEPRESSED, THE VEHICLE OVER AND UNDER ACCELERATED AND THEN HESITATED. THE DEALER DIAGNOSED THAT THE MANUAL CLUTCH, POWER TRAIN CONTROL MODULE, AND TRANSMISSION CONTROL MODULE NEEDED TO BE REPLACED. THE VEHICLE WAS REPAIRED AND THE TOTAL COSTS IS $1,590. THE FORD DEALERSHIP DID NOT CONTACT THE MANUFACTURER TO MAKE THEM AWARE OF THE ISSUE. THE APPROXIMATE FAILURE MILEAGE WAS 49,000.
TL* THE CONTACT OWNS A 2014 FORD FOCUS. WHILE DRIVING AT UNKNOWN SPEEDS, THE VEHICLE SHUDDERED WHEN THE ACCELERATOR PEDAL WAS DEPRESSED. ALSO, THE FUEL GAUGE FAILED TO DISPLAY THE CORRECT FUEL LEVEL. THERE WERE NO WARNING INDICATORS ILLUMINATED. THE CONTACT CALLED LAFONTAINE FORD OF BIRCH RUN (11661 N BEYER RD, BIRCH RUN, MI 48415, (989) 652-6157) AND WAS INFORMED TO HAVE THE VEHICLE DIAGNOSED. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS CONTACTED AND DID NOT ASSIST. THE FAILURE MILEAGE WAS 108,980.
TL* THE CONTACT OWNS A 2014 FORD FOCUS. WHILE OPERATING THE VEHICLE, THE ENGINE RANDOMLY SHUDDERED AND HESITATED. THE VEHICLE WAS TAKEN TO VILLAGE FORD (23535 MICHIGAN AVE, DEARBORN, MI) WHERE IT WAS DIAGNOSED THAT THE POWER TRAIN CONTROL MODULE WAS FAULTY AND NEEDED TO BE REPROGRAMMED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE AND DID NOT ASSIST. THE FAILURE MILEAGE WAS 29,000. *TT *TR
THIS VEHICLE HAS HAD DOOR ISSUES WHERE THE DOOR WOULD OPEN UNEXPECTANTLY, THE TRANSMISSION HAS CAUSED HYDROPLAINING AND HAS ALSO CAUSED THE CAR TO STALL ON THE FREEWAY. EVEN THOUGH THEY FIXED THE TRANSMISSION THE PROBLEM HAS RETURNED AND INSIST ON BEING A CONTINUAL ISSUE. NOW THERE IS AN ADDITIONAL RECALL FOR DECEMBER AND THAT IS CPV. WHEN I CONTACTED FORD IN ORDER TO HAVE A REFUND OR BE ABLE TO RETURN THE CAR AND SWITCH IT OUT FOR SOMETHING ELSE... I WAS TOLD NO THERE WASN'T AN OPTION TO DO SO. IS THIS TRUE THAT I HAVE TO JUST CONTINUE GOING ALONG WITH THE CAR AND CONTINUE TO HAVE THESE TYPES OF ISSUES THROUGH THE LIFEBLOOD OF THIS VEHICLE?
TL* THE CONTACT OWNS A 2014 FORD FOCUS. WHILE DRIVING 70 MPH, THE VEHICLE DECELERATED AND STALLED WITHOUT WARNING. IN ADDITION, THE CHECK ENGINE INDICATOR ILLUMINATED. THE CONTACT WAS ABLE TO RESTART THE VEHICLE; HOWEVER, IT OPERATED IN LIMP MODE. VARNEY FORD INC (LOCATED AT 237 MOOSEHEAD TRAIL, NEWPORT, ME 04953, (888) 460-7356) WAS CONTACTED AND AN APPOINTMENT WAS SCHEDULED TO HAVE THE VEHICLE DIAGNOSED ON APRIL 12, 2019. THE VEHICLE WAS NOT REPAIRED. THE VEHICLE WAS INCLUDED IN NHTSA CAMPAIGN NUMBER: 18V735000 (FUEL SYSTEM, GASOLINE). THE MANUFACTURER WAS ALSO MADE AWARE OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 150,000.
I HAVE A 2014 FORD FOCUS WHICH I PURCHASED NEW FROM THE DEALERSHIP WHICH IS EQUIPPED WITH A DUEL POWER CLUTCH TRANSMISSION A CLASS ACTION SUIT WAS FILED AGAINST FORD DUE TO THE POOR DESIGN OF THE TRANSMISSION IN WHICH CONSUMERS WERE HAVING CONSTANT PROBLEMS WITH THEIR TRANSMISSIONS. ABOUT A WEEK AGO I WAS STOPPED IN A INTERSECTION AND WHEN I WENT TO ACCELERATE MY CAR STALLED AND HAD DIFFICULTY ACCELERATING.THIS HAD HAPPENED TWICE WITHIN THE LAST WEEK OVERALL MY CAR HAS ALWAYS HAD POOR ACCELERATION AND HESITATION BUT I BECAME URGENT WHEN MY CAR TOOK HESITATED FOR SO LONG AND THE CHECK ENGINE LIGHT CAME ON I HAVE BOUGHT A NEW CAR WITH JUST UNDER 99K AND ONLY 4 YEARS OLD WHICH MAKES VERY CONCERNED DUE TO THE POOR DESIGN OF THE TRANSMISSION THAT MY AND OTHER FORD FOCUS OWNERS CARS ARE UNSAFE TO DRIVE MY CAR COULD OF STALLED IN THE MIDDLE OF THE LIGHT AND I COULD HAVE BEEN HIT
WAS DRIVING VEHICLE THEN ALL OF A SUDDEN IT STARTED SHUDDERING AND SEEMED LIKE IT WAS HAVING TROUBLE SHIFTING GEARS PULLED INTO PARKING LOT THEN VEHICLE WOULDN'T GO INTO REVERSE ALL OTHER GEARS WORKED FINE AND THE RPMS ON VEHICLE WOULD REV UP ON THEIR OWN WITHOUT PRESSING ON THE GAS PEDAL AFTER ABOUT 20 TO 30 MINUTES WAS FINALLY ABLE TO GET OUT OF REVERSE
PURCHASED 2014 FORD FOCUS IN DEC. 2018, LESS THAN 31,000 MILES IN EXCELLENT VISIBLE CONDITION FROM FAMILY FRIEND FOR MY CHILD AWAY AT COLLEGE. WAS INFORMED BY PREVIOUS OWNER THAT THE WHEN STARTING FROM 0 THERE IS A SMALL STUTTER AS CAR SHIFTS INTO 1ST GEAR. A FORD DEALERSHIP INSTRUCTED THEM THAT THERE IS A 10YR/150,000 MILE WARRANTY EXTENSION (14M01 -DP56 TRANSMISSION CLUTCH SHUDDER), BUT CANNOT DO ANYTHING UNTIL IT GETS WORSE. TAKING OWNERSHIP OF THE 2014 FOCUS, WE DID EXPERIENCE A SHUDDER-SHUDDER. MY CHILD INFORMED ME LATE FEB, EARLY MARCH THE ISSUE HAS GOTTEN WORSE. HOME FOR SPRING BREAK, 03/24/19 WEEK, TOOK FOR TEST DRIVE, AND THE ISSUE IS SIGNIFICANTLY WORSE; JUMPING-SHUDDERING-JERKING, SHUDDER-SHUDDER WHEN SHIFTING FROM ZERO TO 1ST AND ALSO 2ND GEAR. 03/25/19 TOOK TO MY MECHANIC WHO INSTRUCTED WAS TRANSMISSION ISSUE AND FORD HAS VARIOUS SERVICE PUBLICATIONS AND ADVISED TO TAKE TO FORD DEALERSHIP. I CONTACTED LOCAL DEALERSHIP AS WELL AS FORD CUSTOMER SERVICE 03/25/19 TO MAKE APPOINTMENT AND START CLAIM. 03/25/19 PM DROPPED OFF AT AUTONATION FORD. 03/28/2019 INFORMED TRANSMISSION CLUTCH IS OUT OF SPECIFICATION AND DEFECTIVE, AND WILL COST $2060 +TAX TO REPLACE. ALSO INFORMED THAT THE DEFECTIVE CLUTCH IS NOT COVERED WITH THE EXTENDED WARRANTY (14M01 -DP56 TRANSMISSION CLUTCH SHUDDER). ALSO THAT THE VEHICLES ORIGINAL 5YR/60,000 MILE WARRANTY EXPIRED ON 02/08/2019. 03/28/19, CONTACTED FORD CUSTOMER SERVICE , RECEIVED CASE#, AND INSTRUCTED THAT MY ISSUE HAS BEEN LOGGED BUT FORD WILL NOT DO ANYTHING, THAT ALTHOUGH THE VEHICLE HAS 32,986 MILES, THE 5YR WARRANTY, EXPIRED 02/08/2019. FORD DID INFORM ME THAT I CAN CONTACT NHTSA. ALTHOUGH CUSTOMER SERVICE WAS POLITE, THIS IS ABSOLUTELY NOT ACCEPTABLE CUSTOMER SERVICE WITH A KNOWN DEFECTIVE ISSUE. WITHOUT RESOLUTION, THIS IS, WAS THE 4TH AND LAST FORD PRODUCT MY FAMILY OF 5 WILL EVER PURCHASE, AND ADVISE OTHERS ALSO TO NOT.
TL* THE CONTACT OWNS A 2014 FORD FOCUS. WHILE DRIVING 65 MPH, THE TRANSMISSION DOWNSHIFTED AND THE VEHICLE LOST ACCELERATION. THERE WERE NO WARNING INDICATORS ILLUMINATED. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOTIFIED. THE DEALER WAS NOT CONTACTED. THE FAILURE MILEAGE WAS 52,000. ..*BF. THE CONSUMER STATED THE DEALER ADVISED THE CLUTCH ASSEMBLY FAILED AND NEEDED TO BE REPLACED AFTER 52,298 MILES. THE VEHICLE WAS NOT INCLUDED IN THE EXTENDED WARRANTY PROGRAM DUE TO THE VEHICLE'S ASSEMBLY DATE. *JS*JB
TL* THE CONTACT OWNS A 2014 FORD FOCUS. WHILE PULLING OUT OF THE DRIVEWAY, THE VEHICLE HESITATED WITHOUT WARNING SINCE 2015. THE VEHICLE WAS TAKEN TO SENTRY FORD (4100 MYSTIC VALLEY PKWY, MEDFORD, MA 02155), BUT WAS NOT DIAGNOSED OR REPAIRED. THE DEALER STATED THAT THE FAILURE WAS COMMON WITH THAT YEAR, MAKE, AND MODEL VEHICLE AND THEY WERE WORKING ON A REMEDY. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 15,000.
ELECTRICAL WIRING MALFUNCTION, INTERNAL COMPUTER IS MALFUNCTIONING NOT GIVING DETAILED ON INFO FOR MY CAR IF ANYTHING IS WRONG. FUEL LINE MALFUNCTION. SMALL LEAK AND SMELL
TL* THE CONTACT OWNS A 2014 FORD FOCUS. WHILE ATTEMPTING TO START THE VEHICLE, IT SHUDDERED AND STALLED WITHOUT WARNING. THE VEHICLE WAS TAKEN TO NORRIS FORD (901 MERRITT BLVD, BALTIMORE, MD 21222, (888) 205-0310) WHERE IT WAS DIAGNOSED THAT THE CLUTCH ASSEMBLY NEEDED TO BE REPLACED. THE VEHICLE WAS REPAIRED, BUT THE FAILURE RECURRED. THE MANUFACTURER WAS NOTIFIED AND ADVISED THE CONTACT TO CALL NHTSA TO FILE A COMPLAINT. THE FAILURE MILEAGE WAS 14,300. *TT*JB
FEBRUARY 12 OUR WAY TO WORK ABOUT 1/4 MILE AWAY. AT THE STOP LIGHT WAITING FOR THE OTHER CAR TO TURN. I LET GO OF THE BREAK THEN CAR JUST STOPPED IN THE MIDDLE OF THE ROAD WHILE IN DRIVING. LIGHTS ARE ON. POWER WINDOWS. FUEL TANK DEFORMATION. I GOT IT TOWED TO THE DEALERSHIP. SAYING I HAVE TO PAY $800 SOMETHING DOLLARS FOR DIAGNOSTICS AND THE OTHER PROBLEM HE IS SAYING. UNTIL NOW I STILL DON'T HAVE A CAR. THEY DID NOT GIVE ME A RENTAL CAR OR HAVE THE CAR TOWED. THIS DEFECTS PUTS MY LIFE AND THE OTHER PERSON IN DANGER AND NOW I HAVE TO PAY FOR THE COMPANY DEFECTS? I CALLED 3 DIFFERENT MECHANICS ABOUT IT. DOING MY OWN RESEARCH WHAT IS REALLY GOING ON. TAKE NOTE: THESE PEOPLE HAVE NOT SEEN OR TOUCHED MY CAR. I JUST SIMPLY STATED WHAT HAPPENED. AND I TOLD THEM ABOUT THE RECALL.
I PURCHASED A 2014 FORD FOCUS USED WITH 86K MILES, UPON TAKING DELIVERY OF THE VEHICLE WE NOTICED WHILE DRIVING THE VEHICLE WHEN STARTING FROM A COMPLETE STOP THE CAR JERKS AND BUCKS. I TOOK THE VEHICLE FOR RECALLS TO BE FIXED, IN WHICH I BELIEVE THE TRANSMISSION ISSUE FELL UNDER THE TCM MODULE RECALL. MY DAUGHTER WAS DRIVING BACK TO CAMPUS AND THE CAR WAS BUCKING AND JUMPING AND THEN FINALLY CUTOFF WHILE DRIVING!!!
TL* THE CONTACT OWNS A 2014 FORD FOCUS. WHILE ACCELERATING FROM A STOP, THE VEHICLE JERKED, THE ENGINE REVVED, AND THE CHECK ENGINE INDICATOR ILLUMINATED. THE VEHICLE WAS TAKEN TO CROSSROADS FORD OF CARY (877-830-1251, LOCATED AT 2333 WALNUT ST, CARY, NC 27518) WHERE IT WAS DETERMINED THAT THERE WAS NO RECALL. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE AND STATED THAT THE DEALER WOULD BE CONTACTED. THE CONTACT WAS NOT CALLED BACK. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE FAILURE MILEAGE WAS APPROXIMATELY 90,000. *TR
WHEN I TAKE OFF THE TRANSMISSION WILL SHUDDER. IT ALSO SHAKES WHEN ACCELERATING. IT ALMOST CAUSED ME TO WRECK MULTIPLE TIMES. IT DOES IT FROM TAKE OFF TO AROUND 3RD GEAR.
VEHICLE SUDDENLY DID NOT RESPOND TO ACCELERATION ON FREEWAY. SUDDEN STOP. JITTERING AND SKAKING UPON ACCELATION.
TL* THE CONTACT OWNS A 2014 FORD FOCUS. WHILE DRIVING, THE FUEL GAUGE DROPPED QUICKLY WITHOUT WARNING EVEN WHEN THE VEHICLE HAD A FULL TANK OF FUEL. THE VEHICLE WAS TAKEN TO DARCARS FORD LANHAM (LOCATED AT 9020 LANHAM SEVERN RD, LANHAM, MD 20706, (301) 459-1100) WHERE IT WAS DIAGNOSED, BUT A FAILURE COULD NOT BE FOUND. THE FAILURE RECURRED AND THE VEHICLE WAS TAKEN BACK TO THE DEALER. THE DEALER DIAGNOSED THAT THE FUEL CANISTER SEIZED, WHICH DAMAGED THE FUEL PUMP AND CAUSED THE FUEL TANK TO IMPLODE. BOTH COMPONENTS NEEDED TO BE REPLACED. THE VEHICLE WAS REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 53,166.
(1) I SCHEDULED SERVICE AT DARCARS FORD LANHAM MD FOR 9/11/18 FOR POOR DRIVING & EXTREMELY POOR GAS MILEAGE (WAS FILLING UP ABOUT 2X/WEEK INSTEAD OF 1X/2 WEEK). CAR HAD 53,166 MILES, & NO WARNING LIGHTS EVER CAME ON. DARCARS DID A TUNE-UP WHICH DID NOTHING TO IMPROVE THE GAS MILEAGE. (2) I SCHEDULED SERVICE FOR 9/18/18. DARCARS FOUND PROBLEM: SEIZED FUEL CANISTER THAT DAMAGED THE FUEL PUMP AND CAUSED FUEL TANK TO IMPLODE. ALL PARTS WERE REPLACED. (3) AFTER REPAIRS, GAS MILEAGE WAS BETTER BUT NOT BACK TO NORMAL. USED TO GET > 30 ML/GAL, & WHEN I FILLED UP, DISPLAY ALWAYS SAID >400 ML TO EMPTY. NOW I GET 27-28 ML/GAL, AND AFTER FILL-UP DISPLAY SAYS ~330 ML TO EMPTY. (4) I RECEIVED NHTSA RECALL 18V-735 IN 12/18. IT INDICATED THERE WAS NO FIX YET. (5) SCHEDULED AN OIL CHANGE FOR 1/30/19 AND ASKED DARCARS FOR STATUS OF RECALL. DARCARS SAID THERE WAS A FIX: PARTS REPLACEMENT & REPROGRAMMING. DARCARS DETERMINED THAT PARTS PREVIOUSLY REPLACED WERE OK, SO ONLY REPROGRAMMING WAS DONE. (6) REAL PROBLEMS BEGAN 3/1/19. CAR SUDDENLY DROVE EXTREMELY POORLY WHILE ON HIGHWAY. IT WOULD HESITATE, & WHEN I GAVE IT A LITTLE MORE GAS, IT LURCHED & DROVE ERRATICALLY. IT THEN STALLED OUT COMPLETELY. I TRIED TO RESTART CAR A FEW TIMES & AFTER A FEW MINUTES IT STARTED. CAR HAD ~3/4 TANK OF GAS AND NO WARNING LIGHTS EVER CAME ON. I SCHEDULED SERVICE ON 3/5/19. DARCARS ADDED OR REPLACED A TRANSMISSION MODULE. (7) NO CHANGE IN GAS MILEAGE, & LATEST SERIOUS PROBLEM HAPPENED 3/21/19. WHILE ON HIGHWAY, CAR STALLED OUT COMPLETELY WITH NO WARNING. GAS TANK WAS NEAR FULL, & NO WARNING LIGHTS EVER CAME ON. TRIED TO RESTART CAR SEVERAL TIMES BUT IT WOULDN'T START. CALLED FOR A TOW. TRIED TO RESTART CAR COUPLE MORE TIMES WHILE ON PHONE WITH AAA BUT NO LUCK. ~10 MINUTES OR SO LATER, WHILE WAITING FOR TOW TRUCK, TRIED TO START CAR AGAIN & IT STARTED.
TL* THE CONTACT OWNS A 2014 FORD FOCUS. WHILE DRIVING 65 MPH, THE VEHICLE STARTED TO VIBRATE ABNORMALLY, THE TRANSMISSION FAILURE WARNING INDICATOR ILLUMINATED, AND THE VEHICLE STALLED. THE CONTACT WAS ABLE TO RESTART THE VEHICLE AFTER APPROXIMATELY THIRTY MINUTES. THE VEHICLE WAS PREVIOUSLY TAKEN TO PAYNE WESLACO FORD (LOCATED AT 2401 E EXPRESSWAY 83, WESLACO, TX 78599, (956) 272-0593) WHERE IT WAS DIAGNOSED THAT THE TRANSMISSION NEEDED TO BE REPAIRED. THE PCM/TCM SOFTWARE WAS UPDATED; HOWEVER, THE FAILURE PERSISTED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 100,122.
MY WIFE WAS DRIVING HOME WHEN SUDDENLY THE BACKSEAT DRIVER SIDE DOOR OPENED. THERE WAS A PASSENGER THAT WAS ABLE TO KEEP THE DOOR SHUT AFTER THE EVENT BUT LUCKILY NOBODY WAS HURT. I TOOK THE CAR IN TO THE DEALER AND WAS TOLD THAT THERE IS NO RECALL WITH THAT ISSUE. I ALSO HAVE PREMIUM CARE WARRANTY ON THE VEHICLE BUT I WAS TOLD THAT IT DOES NOT COVER A BROKEN DOOR LATCH. THIS IS A SAFETY ISSUES AND FORD SHOULD BE RESPONSIBLE ON FIXING IT
TL* THE CONTACT OWNS A 2014 FORD FOCUS. THE CONTACT WAS UNABLE TO START THE VEHICLE AND THE CHECK ENGINE WARNING INDICATOR ILLUMINATED. THE DEALER AND MANUFACTURER WERE NOT CONTACTED. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE FAILURE MILEAGE WAS 46,000.
TL* THE CONTACT OWNS A 2014 FORD FOCUS. WHILE DRIVING 30 MPH, THE POWER STEERING FAILED AND "STEERING FAILED PULL OVER" APPEARED ON THE INSTRUMENT PANEL. THE CONTACT PULLED THE VEHICLE OVER TO REGAIN CONTROL OF THE VEHICLE. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE DEALER AND MANUFACTURER WERE NOT NOTIFIED. THE FAILURE MILEAGE WAS 64,000.
TL* THE CONTACT OWNS A 2014 FORD FOCUS. WHEN THE CONTACT DEPRESSED THE ACCELERATOR PEDAL, THE TRANSMISSION WOULD BECOME STUCK IN BETWEEN GEARS, WHICH CAUSED THE VEHICLE NOT TO ACCELERATE. THE VEHICLE WAS TAKEN TO HARRIS FORD LINCOLN (20006 64TH AVE W, LYNWOOD, WA 98036) WHERE IT WAS DIAGNOSED THAT THE CLUTCH NEEDED TO BE REPLACED. THE CONTACT STATED THAT THE CLUTCH HAD PREVIOUSLY BEEN REPLACED THREE TIMES. THE MANUFACTURER WAS ALSO CONTACTED AND DID NOT ASSIST. THE VEHICLE WAS NOT REPAIRED. THE FAILURE MILEAGE WAS 85,000.
MY 2014 FORD FOCUS SHUDDERS AND JERKS WHEN TAKING OFF FROM A STOP. THIS IS EXTREMELY DANGEROUS ESPECIALLY AT TRAFFIC LIGHTS OR ON THE HIGHWAY BECAUSE IT IS EXTREMELY DIFFICULT TO RESUME DRIVING AFTER A SLOW DOWN, AND I AM SCARED THAT I WILL GET HIT BECAUSE MY CAR CANNOT ACCELERATE FAST ENOUGH. THIS HAPPENED RECENTLY IN MARCH OF THIS YEAR ON THE HIGHWAY, AND I WAS FORTUNATE TO ESCAPE BEING HIT AT THE LAST MINUTE. I HAVE TAKEN THE CAR TO TWO DIFFERENT FORD DEALERSHIPS IN HOUSTON FOR THEM TO CHECK IF THE CAR IS PART OF THE TRANSMISSION RECALL, BUT THEY WANTED TO CHARGE ME FOR THE DIAGNOSTIC TEST, I DO NOT THINK THIS IS FAIR SINCE THIS IS A KNOWN ISSUE WITH THIS CAR.
MY VEHICLE WAS SERVICED UNDER 18S32 FOR A POTENTIAL STUCK EVAP PURGE VALVE CAUSING EXCESSIVE VACUUM IN THE FUEL SYSTEM. AS MY VEHICLE DID NOT HAVE A FAILED PART AT THE TIME OF THE RECALL SERVICE, ONLY A PCM UPDATE WAS PERFORMED. LESS THAN 2 MONTHS AFTER THE RECALL SERVICE, THE PURGE VALVE FAILED AND CAUSED RANDOM STALLS OF THE VEHICLE, INCLUDING WHILE THE VEHICLE WAS IN MOTION. FORD CLAIMS THE RECALL WAS COMPLETED AND I, THE CONSUMER, AM RESPONSIBLE FOR THE COST OF THE REPAIRS, EVEN WITH THE ORIGINAL PART, SUBJECT TO THE RECALL 18S32, WAS THE FAULT FOR THE ISSUE. I BELIEVE THAT THE RECALL NEEDS TO BE RE-OPENED ON ALL THE VEHICLES THAT DID NOT HAVE THE PURGE VALVE REPLACED AND THE PART NEEDS TO BE REPLACED TO PREVENT FUTURE SAFETY ISSUES WITH THE VEHICLE.
TL* THE CONTACT OWNS A 2014 FORD FOCUS. WHILE ACCELERATING FROM A STOP, THE VEHICLE STALLED. THERE WERE NO WARNING INDICATORS ILLUMINATED. THE VEHICLE WAS TOWED TO FOX FORD LINCOLN (2501 N ELSTON AVE, CHICAGO, IL 60647, (773) 687-7800) WHERE THE TRANSMISSION CLUTCH WAS REPLACED THREE TIMES AND THE POWER TRAIN CONTROL MODULE WAS REPAIRED ONCE; HOWEVER, THE FAILURE CONTINUED. THE DEALER INFORMED THE CONTACT TO HAVE THE TRANSMISSION CLUTCH REPAIRED A FOURTH TIME. THE VEHICLE HAD NOT BEEN REPAIRED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURES. THE FAILURE MILEAGE WAS 63,286.
MULTIPLY SAFETY RECALLS AND I TOOK TO 2 DIFFERENT DEALERSHIPS, BUT DEALERSHIPS REFUSED TO DO OR TO FIX MY CAR. NOW MY CHECK ENGINE LIGHT IS ON AGAIN. CODE READER HAS 2 CODES 1450 AND 144A. NEEDS TO BE REPAIRED, BUT DEALERSHIP FILED A FALSE REPORT STATING THE RECALLS WERE ALREADY DONE. IT IS NOT THE CASE. THE ONLY RECALL THAT WAS DONE WAS FOR THE DOOR LATCHES. THE PURSE VALVE AND FUEL SENSORS STILL NEED TO BE FIXED.
TWO DIFFERENT INCIDENTS: (3/13/18) WHILE DRIVING, THE POWER STEERING WENT OUT AND THE LIGHT CAME ON "STEERING ASSIST FAULT - SERVICE REQUIRED". AFTER THAT, PULLED OVER AND TURNED OFF THE VEHICLE AND WAITED A FEW MINUTES BEFORE TURNING BACK ON. AFTER RESTARTING, THE STEERING WORKED OKAY AGAIN. HAD THIS LATER CHECKED BY ASTORIA FORD, AND THEY COULD NOT FIND ANYTHING WRONG (EVEN AFTER RUNNING THE CODES). THEN ON 3/15/19, GOT IN THE VEHICLE AND STARTED IT AND THE LIGHT CAME ON AGAIN. THIS TIME EVEN AFTER STOPPING AND RE-STARTING THE ENGINE (WAITING @ 5-10 MINUTES) THE LIGHT REMAINED ON AND THERE WAS NO STEERING. CURRENTLY, THE VEHICLE IS AT A ASTORIA AAMCO GETTING CHECKED THOROUGHLY BY A VERY COMPETENT, HIGHLY EXPERIENCED MECHANIC TO GET THIS RESOLVED FOR OUR SAFETY.
AFTER PUTTING THE CAR IN FIRST GEAR BECAUSE IT'S A MANUAL TRANSMISSION AND MOVING FORWARD. MY CAR ISNOT LOCKING AND I GO SOMETIMES UPWARDS OF 100 FEET OR MORE BEFORE IT SHOWS THAT THE CAR IS LOCKED. BUT I AM NOT HEARING THE CAR LOCK LIKE IT SHOULD. IT DOES THE SAME THING IN REVERSE.
CAR SHUDDERS WHEN ACCELERATING FROM A STOP THROUGH THE 1ST GEAR. HAD SOFTWARE RESET AND CLUTCH REPLACED, BUT THE PROBLEM STILL EXISTS. THERE IS A TECHNICAL SERVICE BULLETIN ON THIS ISSUE, AND AS I UNDERSTAND, I CAN HAVE THE SOFTWARE RESET AND CLUTCH REPLACED 2 MORE TIMES, AND THEN POSSIBLY GET SOME MONETARY ABATEMENT IF IT'S STILL NOT FIXED.
EVERY TIME MY FORD FOCUS SHIFTS FROM 1ST-2ND OR 2ND-3RD THE ENTIRE CAR NOT ONLY SHUTTERS BUT ITS EXTREMELY SLUGGISH AND SEEMS LIKE IT'S GOING TO STALL OUT. (AUTOMATIC TRANSMISSION) THERE ARE NO WARNING LIGHT LIT ON MY DASH AND THE CAR BARELY HAS 56,000 MILES ON IT. WHEN I BOUGHT THE CAR IT HAD 35,000 MILES AND THE PROBLEM EXISTED THEN AND HAS PROGRESSIVELY GOTTEN WORSE. YESTERDAY I WAS AT A YIELD SIGN TO ENTER THE ROUND ABOUT NEAR MY HOUSE AND WHEN I PRESSED THE GASS MY CAR SHUTTERED HORRIBLY AND ONLY WENT FORWARD A FEW FEET, I WAS NEARLY STRUCK BY A TRUCK THAT HAD TO SUDDENLY SWERVE TO KEEP FROM HITTING US. I TOOK MY FOOT OFF THE GAS. WHEN I PRESSED IT AGAIN, THIS TIME WITH MORE FORCE, IT SHUTTERED AND JERKED SO HARD IT FORCEFULLY THREW MY HEAD BACK AGAINST THE SEAT! MY 5YR OLD DAUGHTER THAT WAS IN THE BACK SEAT WAS CRYING UNCONTROLLABLY, SCARED BECAUSE WE WERE ALMOST HIT BY A TRUCK! THE SEATBELTS IN THE BACKSEAT OF MY CAR, HAVE CAME UNBUCKLED SEVERAL TIMES WHILE MY 2YR OLD AND 5YR OLD CHILDREN WERE IN THEIR CARSEATS. WHEN I ATTEMPT TO REBUCKLE THEM IT TAKES ABOUT 15- 20 MINUTES OF MY CONSISTENTLY TRYING TO GET THE BUCKLE TO LATCH ONTO THE SEATBELTS!
WHILE DRIVING THE VEHICLE IN TRAFFIC, MY 17 YEAR OLD DAUGHTER HAS EXPERIENCED EXTREME SHUTTERING, FOLLOWED BY ENGINE SHUT OFF. THIS HAS HAPPENED 3 TIMES AT MULTIPLE SPEEDS, ONCE DECELERATING AT A RED LIGHT, ONCE ACCELERATING WHILE MERGING INTO TRAFFIC AND ONCE WHILE DRIVING 45 MPH ON A HIGHWAY. LUCKILY, SHE HAS NOT YET BEEN INVOLVED IN A CAR ACCIDENT AS A RESULT. AFTER THE FIRST INCIDENT, THE CAR WAS SERVICED AT A LOCAL FORD DEALERSHIP IN 12/2018. THE SAME PROBLEM HAS OCCURRED 2 ADDITIONAL TIMES SINCE THEN. THIS PARTICULAR VIN IS NOT UNDER A RECALL ALTHOUGH WE ARE EXPERIENCING THE SAME SAFETY ISSUES OTHER FORD FOCUS 2014 RECALLED VEHICLES HAVE REPORTED.
MY FORD FOCUS DRIVERS SIDE DOOR LATCH BAILED. THE DOOR LATCH WAS RECALLED AND I HAD ALL THE DOORS FIXED FROM THE RECALL. THE DOOR WOULD NOT CLOSE AND LATCH PROPERLY. I HAD TO HOLD THE DOOR SHUT TO GET BACK HOME. I WENT TO THE FORD DEALER LATER THAT DAY AND THE CUSTOMER SERVICE MANAGER SAID HE DIDN'T HAVE THE PART BUT HE WAS TRYING TO GET PERMISSION TO SEPARATE THE 4 PACK OF LATCHES AS PART OF THE RECALL. IF MY CAR WAS FIXED AS PART OF THE RECALL, WHY DID THE LATCH FAIL? THEY WERE ABLE TO SEPARATE THE FOUR PACK OF LATCHES AND FIX MY CAR, BUT I'M CONCERNED THIS COULD HAPPEN TO OTHERS, ESPECIALLY SINCE THERE IS A RECALL ON SOME PART OF THE LATCHES.
30 MPH CAR CRASH, IN A CITY ENVIRONMENT. THE FRONT END OF MY CAR WAS COMPLETELY DESTROYED AND AIRBAGS DIDN'T DEPLOY NOR DID MY SEAT BELTS LOCK DURING HARD BRAKING, AS I CRASHED INTO A TRUCK. MY BODY WENT FORWARD AND MY HEAD STRUCK THE STREERING WHEEL, RESULTING IN A CONCUSSION. I PROVIDED A PHOTO OF THE CRASH AND HAVE MORE INCLUDING PHOTOS OF INSIDE OF THE VEHICLE WITH NO AIRBAG DEPLOYMENT.
TL* THE CONTACT OWNS A 2014 FORD FOCUS. THE CONTACT STATED THAT THE VEHICLE SHUDDERED, THE VEHICLE DECELERATED, AND THE GEARS WERE EXTREMELY DIFFICULT TO SHIFT. THE VEHICLE WAS EXCLUDED FROM NHTSA CAMPAIGN NUMBER: 13V523000 (POWER TRAIN) AND NHTSA ACTION NUMBER: PE13031 (POWER TRAIN). THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE DEALER WAS NOT CONTACTED. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE APPROXIMATE FAILURE MILEAGE WAS 39,682.
WHILE IN MOTION, ENGINE LIGHT ILLUMINATED WHICH WAS DIAGNOSED AS A FAILING CATALYTIC CONVERTER - POSSIBLY DUE TO CONTAMINATION. FORD FOCUS HAD RECEIVED AN EVAP PURGE VALVE RELATED RECALL JUST A FEW DAYS EARLIER WHICH STILL NEEDED TO BE COMPLETED. THE RECALL REPLACED COMPONENTS AS PER GUIDANCE BUT DID NOT DO ANYTHING ABOUT THE CATALYTIC CONVERTER WHICH LIKELY FAILED AS A RESULT OF A FAILURE LINKED TO THE PRIOR RECALL (EVAP PURGE VALVE). MANY SIMILAR CASES ARE TO BE FOUND IN FORUMS ONLINE.
I BOUGHT A 2014 FORD FOCUS BACK IN JUNE OF 2018. I HAD TO HAVE THE TRANSMISSION FIXED A FEW DAYS LATER DUE TO AN OPEN RECALL. AFTER THAT I HAD NO ISSUES. OCTOBER 2018 I FOUND OUT ABOUT THE MOST RECENT RECALL WITH THE CPV AND SUCH. SINCE THEN, MY CAR HAS NOT RUN GOOD. IT JERKS, ACTS LIKE IT DOESN'T WANT TO GO, AND MY FUEL READING IS ALMOST ALWAYS WRONG. I HAVE TWO YOUNG CHILDREN AND AM SCARED TO DRIVE MY CAR. WHEN I CALL MY LOCAL DEALERSHIP THEY TELL ME THERE'S IS NO REMEDY AVAILABLE YET AND TO JUST KEEP IT AT UNDER HALF A TANK OF GAS. WHICH IS STUPID SINCE I CAN'T GET AN ACCURATE FUEL READING! I CAN FILL IT COMPLETELY FULL, DRIVE ONE MILE, THEN SUDDENLY BE ON 3/4 TANK. THAT'S IS RIDICULOUS.
TL* THE CONTACT OWNS A 2014 FORD FOCUS. THE CONTACT STATED THAT NHTSA CAMPAIGN NUMBER: 18V735000 (FUEL SYSTEM) EXCEEDED A REASONABLE AMOUNT OF TIME FOR REPAIR. THE CONTACT RECEIVED THE RECALL NOTIFICATION IN OCTOBER OF 2018. THE CONTACT CALLED APPLE FORD (1820 HWY 290 W, BRENHAM, TX 77833) AND WAS INFORMED THAT THE PARTS WERE UNAVAILABLE. THE MANUFACTURER WAS ALSO CONTACTED AND STATED THAT THE PARTS WERE UNAVAILABLE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.
TL* THE CONTACT OWNS A 2014 FORD FOCUS. THE CONTACT STATED THAT THERE WAS A STRONG VIBRATION AND JERKING MOTION WHILE DRIVING AT ANY RATE OF SPEED. AUTONATION FORD MARIETTA (770-674-6077, LOCATED AT 869 COBB PKWY SE, MARIETTA, GA 30060) INDICATED THAT THE CLUTCH ASSEMBLY NEEDED TO BE REPLACED. THE CONTACT STATED THAT THE DEALER REFUSED TO REPLACE THE PART UNDER WARRANTY AND INDICATED THAT THE CLUTCH ASSEMBLY HAD BEEN PREVIOUSLY REPLACED IN MID 2015. THE DEALER WAS UNABLE TO DISCLOSE THE DETAILS OF THE REPAIR. THE VEHICLE WAS NOT INCLUDED IN NHTSA CAMPAIGN NUMBER: 13V523000 (POWER TRAIN). THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOTIFIED. THE FAILURE MILEAGE WAS NOT AVAILABLE.
VEHICLE STALLED WHILE DRIVING 60 MPH CAUSING A SKID. THEN, WOULD NOT RESTART. LUCKILY, CONTROL WAS BARELY MAINTAINED AND NO ONE WAS INJURED
TL* THE CONTACT OWNS A 2014 FORD FOCUS. THE CONTACT STATED THAT THE TRANSMISSION WAS FAULTY AND THE VEHICLE WOULD NOT SHIFT INTO DRIVE OR REVERSE. THE VEHICLE WOULD ALSO SHUDDER AND HESITATE WHILE DRIVING. FURTHERMORE, THE BATTERY WAS FAULTY AND THE CHECK ENGINE INDICATOR ILLUMINATED. THE VEHICLE WAS TAKEN TO TERRY HENDRICKS FORD (904 STRYKER ST, ARCHBOLD, OH 43502, (419) 445-7460) WHERE IT WAS DIAGNOSED THAT A NEW CLUTCH NEEDED TO BE INSTALLED. THE VEHICLE WAS REPAIRED; HOWEVER, THE NEW CLUTCH FAILED. SHORTLY AFTER, THE VEHICLE WAS REPAIRED AGAIN BY AN INDEPENDENT MECHANIC. THE MANUFACTURER WAS MADE AWARE OF THE FAILURES AND DID NOT ASSIST. THE FAILURE MILEAGE WAS 89,000.
TL* THE CONTACT OWNS A 2014 FORD FOCUS. WHILE OPERATING THE VEHICLE, THE CHECK ENGINE INDICATOR ILLUMINATED. WHILE DRIVING APPROXIMATELY 60 MPH, THE SPEED SUDDENLY BEGAN TO DECELERATE AND THE VEHICLE BEGAN TO HESITATE. THE VEHICLE WAS TAKEN TO ART HILL FORD (901 W. LINCOLN HWY, MERRILLVILLE, IN) WHO INDICATED THAT THE FAILURE WAS RELATED TO NHTSA CAMPAIGN NUMBER: 18V735000(FUEL SYSTEM). THE PARTS NEEDED TO REPAIR THE VEHICLE WERE NOT AVAILABLE. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 100,000. THE VIN WAS UNKNOWN.
MY CAR ALERTED TRACTION CONTROL/HILL ASSIST ISSUE WHILE DRIVING UNDER 35 MPH. (NOTE I WORK 3RD SHIFT) NEXT MORNING GOT OFF WORK AND IT WAS DEAD BUT WAS ABLE TO JUMP IT. NEXT NIGHT I REMOVED KEYS FROM IGNITION FROM PARKED CAR AND VEHICLE CONTINUED TO RUN. NEXT MORNING CAR WOULD NOT START AND WAS ABLE TO BE JUMPED. TOOK TO LOCAL FORD DEALERSHIP AND THEY DIAGNOSED IT AS THE TCM (TRANSMISSION CONTROL MODULE) MODULE WHICH THEY REPLACED AND RETURNED MY CAR. SAME NIGHT CAR WOULD NOT START AGAIN. TOOK OVER AN HOUR TO GET THE CAR CHARGED JUST TO DRIVE TO DEALERSHIP 3 MINUTES AWAY AND THE CAR WOULD NOT GO OVER 1500 RPM AND WOULDN'T ALLOW ME TO GO OVER 15 MPH. GOT TO THE DEALERSHIP AND HAD WORKER WITNESS A TEST DRIVE IN THE PASSENGER SEAT, THEN PARKED WITHE WORKER STILL INSIDE AND SHE WAS ABLE TO WITNESS THE CAR NOT SHUTTING OFF AFTER KEY REMOVAL. NOTIFIED TODAY FROM SERVICE DEPARTMENT MANAGER IT IS NOW THE BCM (BODY CONTROL MODULE) AND WILL BE $2900 PLUS TAX TO REPLACE THE BCM AS WELL AS THE WIRE HARNESS THAT HAS MELTED NOW DUE TO THIS ISSUE. FORD HAS TOLD ME THAT THEY HAVE NO PROGRAMS OR RECALLS TO HELP COVER THESE COSTS. AFTER RESEARCH I HAVE DISCOVERED THAT THIS IS AND ISSUE WITH OTHERS THAT HAVE THE SAME VEHICLE AND FORD ISSUED A RECALL FOR THE 2015 FORD FOCUS FOR THIS SAME BCM ISSUE BUT OF COURSE MY VIN (2014 FORD FOCUS SE HATCHBACK) IS NOT INCLUDED. I HAVE HAD NOTHING BUT ISSUES RELATED TO THE TRANSMISSION AND COMPUTER OF MY CAR IN THE 49 MONTHS THAT I HAVE OWNED IT.
TL* THE CONTACT OWNS A 2014 FORD FOCUS. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 18V735000 (FUEL SYSTEM, GASOLINE). THE CONTACT CALLED JOHN GREENE CHRYSLER DODGE JEEP AT 828-584-5337 (LOCATED AT 910 JAMESTOWN RD, MORGANTON, NC 28655) AND WAS INFORMED THAT THE PARTS WERE NOT AVAILABLE. WHILE ACCELERATING FROM A STOP, THE VEHICLE STALLED WITHOUT WARNING. THE SAME DEALER WAS UNABLE TO DIAGNOSE THE CAUSE OF THE FAILURE. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE VEHICLE WAS NOT REPAIRED. THE FAILURE MILEAGE WAS APPROXIMATELY 78,000. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.
POWER STEERING STOPPED WORKING. MESSAGE "STEERING ASSIST FAULT SERVICE REQUIRED" POPS UP AFTER CAR IS STARTED.
WHILE DRIVING ON A BUSY STREET THE CAR MADE A SOUND WITH THE WORDS 'ENGINE FAULT: ...' THE CARS ELECTRICAL FUNCTIONS WENT HAYWIRE WITHIN A MINUTE OF THE FIRST WARNING AND THE CAR DIED.
TAKATA RECALL COMPLAINT. MY SON AND I PURCHASED A 2014 FORD FOCUS TOGETHER. THE REAR DOOR WAS A CONSTANT PROBLEM IN LATCHING PROPERLY AND THIS IS COMPLAINT #1. COMPLAINT #2 IS THE INABILITY TO DRIVE THE CAR ANY MORE. THE CAR MOTOR SEIZED (MY SON SAID THE THE ENGINE BLEW UP) WHILE DRIVING ON THE FREEWAY IN CALIF. AND HAD TO BE TOWED AWAY. MY EX WIFE SPENT $4,500 TO HAVE THE TRANSMISSION REPAIRED PRIOR TO THIS INCIDENT, BY A LOCAL REPAIR SHOP IN CALIFORNIA ONLY TO HAVE THE CAR BACK IN THE SAME UNDRIVEABLE CONDITION. APPARENTLY THE NEW TRANSMISSION NOW HAD ELECTRICAL DEFECTS. THE LOCAL FORD DEALER TOLD MY SON TO TAKE THE CAR BACK TO THE REPAIR SHOP THAT PERFORMED THE WORK ON THE CAR. THE CONCEPT OF THE 14MO2 RECALL OR FAILED SERVICE ACTION NEVER AROSE. WE STILL HAVE A BALANCE ON THE LOAN TO FORD CREDIT AND AN UNDRIVEABLE 2014 CAR. I FIND IT HARD TO BELIEVE THAT AFTER PATRONIZING FORD BY PURCHASING 2 EXPLORERS PRIOR TO THIS FOCUS, THAT SUCH MECHANICAL ISSUES WOULD EXIST.
OEM ALUMINUM LUG NUTS DEFORM OVER TIME AFTER ROUTINE MAINTENANCE. LUG NUTS SWELL AND BECOME STUCK TO THE WHEEL. PROVIDED OEM TIRE WRENCH CANNOT REMOVE LUG NUTS. I WAS ALMOST HIT BY A CAR TRYING TO CHANGE A FLAT TIRE. THIS IS A SERIOUS ROAD HAZARD. MANUFACTURER NEEDS TO PERFORM RECALL AND PROVIDE REPLACE WITH NON-DEFECTIVE LUG NUTS. OTHER DRIVERS HAVE REPORTED SAME ISSUE, BUT FORD THUS FAR REFUSED TO ISSUE A RECALL. HTTPS://WWW.HBSSLAW.COM/CASES/FORD-LUG-NUT-DEFECT/PRESSRELEASE/FORD-LUG-NUT-DEFECT-FORD-OWNERS-SUE-OVER-DEFECTIVE-LUG-NUTS-IN-MILLIONS-OF-VEHICLES
THE 2014 FORD FOCUS TRANSMISSION CONTROL MODULE (TCM) IS DEFECTIVE. IN 2018, THE VEHICLE WAS AT A STOP LIGHT AND WHEN THE DRIVER BEGAN TO ACCELERATE, THE VEHICLE WENT INTO REVERSE. NUMEROUS REOCCURRING ISSUES MOST RECENT WAS ON OR ABOUT 1/16/19. THIS IS THE 7TH TIME THE 2014 FORD FOCUS HAS BEEN TAKEN INTO THE FORD DEALERSHIP FOR THE SAME ISSUES OF SHUDDERING, MISFIRING, FAULTY CLUTCH, ENGINE LIGHT ON AND TCM MALFUNCTION . DEALER SERVICE COUNSELOR/TECHNICIAN REPORTS THE TCM IS DEFECTIVE AND OWNER WILL CONTINUE TO HAVE THIS ISSUE WHENEVER THE MODULE OVERHEATS.
TL* THE CONTACT OWNS A 2014 FORD FOCUS. THE CONTACT STATED THAT THE VEHICLE STALLED IN THE MIDDLE OF TRAFFIC. THE VEHICLE WAS PULLED OVER TO THE ROAD SHOULDER. AFTER THE CONTACT ADDED FUEL TO THE VEHICLE, THE BODY OF THE VEHICLE SHOOK VIOLENTLY. ALSO, THE VEHICLE ACCELERATED ON ITS OWN AND THE CHECK ENGINE INDICATOR ILLUMINATED. THE VEHICLE WAS TAKEN TO NORTH SIDE FORD (12300 SAN PEDRO AVE, SAN ANTONIO, TX 78216, (210) 525-9800) WHERE IT WAS DIAGNOSED THAT THE HORN NEEDED TO BE REPLACED AND NEW TAIL LIGHTS WERE NEEDED. THE HORN AND TAIL LIGHTS WERE REPAIRED, BUT NOT THE POWER TRAIN AND ENGINE. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURES. THE FAILURE MILEAGE WAS 86,514.
TL* THE CONTACT OWNS A 2014 FORD FOCUS. WITHIN LESS THAN SIX MONTHS OF PURCHASING THE VEHICLE FROM AUTONATION FORD (1400 INTERSTATE 20 W, ARLINGTON, TX 76017, 1-(817) 200-4503), IT WAS INCLUDED IN NHTSA CAMPAIGN NUMBER: 18V735000 (ENGINE AND ENGINE COOLING) AND FIELD SERVICE ACTION NUMBER: 14M02 (TRANSMISSION CONTROL MODULE EXTENDED WARRANTY COVERAGE). THE DEALER HAD NOT VERIFIED IF THERE WOULD BE AN OPTION FOR A LOANER VEHICLE. THE CONTACT STATED THAT THE VEHICLE EXPERIENCED REDUCED ENGINE POWER. THE CONTACT STATED THAT THE VEHICLE WAS UNABLE TO BE DRIVEN BECAUSE IT COULD STALL AT ANY MOMENT. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE DEALER WAS NOT CONTACTED. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE FAILURE MILEAGE WAS NOT AVAILABLE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE. *TR
THREE SEPARATE INCIDENTS. ALL THREE INCIDENTS HAPPENED WHILE FIRST STARTING VEHICLE, PUTTING VEHICLE IN REVERSE, AND THEN THE STEERING WHEEL LOCKS UP AND A STEERING ASSIST FAILURE WARNING COMES ON. STEERING WHEEL WILL NOT MOVE. HAD TO PULL BACK IN TO PARKING SPOT AND TURN CAR OFF. UPON TURNING THE VEHICLE BACK ON, THE STEERING WHEEL IS BACK TO NORMAL AND THE WARNING IS GONE. TERRIBLE VEHICLE. FEEL UNSAFE DRIVING MY CHILD IN IT. NEVER WILL BUY ANOTHER FORD EVER AGAIN.
TL* THE CONTACT OWNS A 2014 FORD FOCUS. WHILE DRIVING VARIOUS SPEEDS, THE VEHICLE SUDDENLY SHUT OFF, ERRONEOUSLY SHIFTED, AND SURGED BACKWARDS WHILE STOPPED. THE VEHICLE WAS TAKEN TO CROSSROADS FORD OF WAKE FOREST (10101 CAPITAL BLVD, WAKE FOREST, NC) WHERE IT WAS REPAIRED PER NHTSA CAMPAIGN NUMBER: 18V735000(FUEL SYSTEM). AFTER THE CONTACT RETRIEVED THE VEHICLE, THE FAILURE CONTINUED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 95,000.
SHUTTERING AT TAKE OFF, SLALLING WHEN IN MOTION HAS BEEN DOING THIS FOR SEVERAL WEEKS
THIS VEHICLE HAS BEEN A PROBLEM EVER SINCE OWNERSHIP. ON TWO SEPARATE OCCASIONS THIS VEHICLE HAS ALMOST GOT MY DAUGHTER SERIOUSLY INJURED OR EVEN KILLED. WHILE DRIVING ON THE INTERSTATE OR ROAD THE VEHICLE JUST SHUTS OFF AND LOSES ALL FUNCTIONS. THIS HAS HAPPENED TWICE. DRIVERS BEHIND HER HAVE ALMOST HIT HER FROM BEHIND BECAUSE THEY HAVE NO WHERE ELSE TO GO. BESIDES THIS THE VEHICLE HAS BEEN RECALLED SEVERAL TIMES. THIS VEHICLE IS IN THE SERVICE DEPARTMENT MORE THAN IT IS DRIVEN. THIS IS A SERIOUSLY DANGEROUS VEHICLE TO BE DRIVEN.
THE CAR TURNED COMPLETELY OFF, ENGINED LIGHT WOULD COME ON AND OFF, THE CAR WOULD STALL AND WHILE DRIVING ON THE INTERSTATE THE ACCELERATION DIDN'T WORK AND THE CAR STARTED MOVING BACKWARDS.
TL* THE CONTACT OWNS A 2014 FORD FOCUS. WHILE DRIVING VARIOUS SPEEDS, THE CLUTCH FAILED AND THE VEHICLE WOULD NOT ACCELERATE. THE VEHICLE WAS TAKEN TO COURTESY FORD LINCOLN (1313 NE 122ND AVE, PORTLAND, OR 97230, (503) 255-1771) WHERE THE CLUTCH WAS REPAIRED AND THE POWER TRAIN CONTROL MODULE WAS REPROGRAMMED. THE MANUFACTURER WAS NOTIFIED. THE FAILURE MILEAGE WAS 34,475. *TT CONSUMER STATED VEHICLE SHUDDERS ON ACCELERATION, INCONSISTENT ACCELERATION NO CHECK ENGINE LIGHT. DEALERSHIP REPROGRAMMED & CM. ON MARCH 2016 VEHICLE SHUDDERS ON ACCELERATION INCONSISTENT ACCELERATION. NO CHECK ENGINE LIGHT. DEALERSHIP REPLACED THE CLUTCH. ON AUGUST 2016 RECALLED TRANSMISSION DEALERSHIP REPLACED THE CLUTCH. IN AUGUST OF 2016 RECALLED TRANSMISSION WAS REPLACED. ON MAY 2017 VEHICLE SHUDDERS ON ACCELERATION: INCONSISTENT ACCELERATION AND NO CHECK ENGINE LIGHT. DEALERSHIP REPLACED THE CLUTCH. ON FEB. 2019 VEHICLE SHUDDERS ON ACCELERATION INCONSISTENT ACCELERATION NO ENGINE LIGHT. DEALERSHIP REPLACED CLUTCH. THE CHECK ENGINE LIGHT HAS NOT ILLUMINATED DURING ANY OF THESE SITUATIONS. EACH REPLACED CLUTCH HAS FAILED TO WORK SAFELY AND PREDICTABLY. THE VEHICLE SHUDDERS AND HESITATES AT ALL SPEEDS WHEN ACCELERATING FROM ONE GEAR TO THE NEXT. THE VEHICLE DOES NOT PREDICTABILITY AND RELIABILITY ACCELERATE INTO TRAFFIC AT HIGHWAY SPEEDS. THE DEALERSHIP HAS REPLACED EACH CLUTCH. THE MANUFACTURER EXTENDED MY WARRANTY BUT WILL NOT BUY THE VEHICLE BACK. A CLASS ACTION LAWSUIT EXISTS FOR THIS PROBLEM.*JB
TL* THE CONTACT OWNS A 2014 FORD FOCUS. WHILE DRIVING, THE VEHICLE LOST POWER AND THE CHECK ENGINE WARNING INDICATOR ILLUMINATED. THE CONTACT COASTED THE VEHICLE OVER TO THE SIDE OF THE ROAD AND POWERED OFF THE ENGINE. THE VEHICLE WAS RESTARTED AND WAS ABLE TO DRIVE NORMALLY. THE VEHICLE WAS TAKEN TO DICK SMITH FORD OF COLUMBIA (LOCATED AT 7201 GARNERS FERRY RD, COLUMBIA, SC 29209, (803) 254-4000) WHERE IT WAS DIAGNOSED, BUT A FAILURE CODE COULD NOT BE LOCATED. THE VEHICLE WAS NOT REPAIRED. WHILE DRIVING, THE REAR DRIVER'S SIDE DOOR OPENED INDEPENDENTLY AND THE INSTRUMENT PANEL INDICATORS ILLUMINATED. THE VEHICLE WAS NOT TAKEN TO A DEALER OR AN INDEPENDENT MECHANIC FOR DIAGNOSTIC TESTING. THE VIN WAS INCLUDED IN NHTSA CAMPAIGN NUMBERS: 16V643000 (LATCHES/LOCKS/LINKAGES) AND 18V735000 (FUEL SYSTEM, GASOLINE). THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURES. THE APPROXIMATE FAILURE MILEAGE WAS 90,000.
TL* THE CONTACT OWNS A 2014 FORD FOCUS. WHILE OPERATING THE VEHICLE, THE FUEL GAUGE DISPLAYED INACCURATE INFORMATION AND INDICATED THAT MORE FUEL WAS IN THE FUEL TANK THAN ACTUALLY WAS IN THE TANK. THE VEHICLE WAS TAKEN TO DON GASGARTHS FORD (3156 TAMIAMI TRAIL, PORT CHARLOTTE, FL) WHERE IT WAS DIAGNOSED THAT THE FUEL PUMP WAS FAULTY WAS AND NEEDED TO BE REPLACED. THE VEHICLE WAS REPAIRED, BUT THE FAILURE RECURRED. THE MANUFACTURER WAS NOTIFIED AND DID NOT ASSIST. THE FAILURE MILEAGE WAS 40,000.
THE DUAL-CLUTCH TRANSMISSION IN MANY FORD PRODUCTS HAS ISSUES. THE CARS OFTEN SLAM INTO GEAR OR FEEL LIKE THEY ARE SLIPPING.
TL* THE CONTACT OWNS A 2014 FORD FOCUS. WHILE DRIVING AT AN UNKNOWN SPEED, THE CONTACT HEARD A GRINDING SOUND COMING FROM THE FRONT DRIVER SIDE WHEEL. UPON INSPECTION, IT WAS DISCOVERED THAT THE FRONT BRAKE CALIPER WAS FAULTY. THE FAILURE WAS NOT DIAGNOSED OR REPAIRED. THE LOCAL DEALER (KOONS FORD, 6970 SECURITY BLVD, BALTIMORE, MD) AND THE MANUFACTURER WERE NOTIFIED OF THE FAILURE. ALSO, WHILE OPERATING THE VEHICLE, THE SPEED WOULD SUDDENLY REDUCE AND THE VEHICLE WOULD FAIL TO ACCELERATE. THE VEHICLE WAS TAKEN TO THE DEALER WHERE IT WAS DIAGNOSED THAT THE FUEL INJECTORS WERE FAULTY AND NEEDED TO BE REPLACED. THE VEHICLE WAS REPAIRED AND THE FAILURE WAS REMEDIED. THE FAILURE MILEAGE WAS 30,000.
MY 2014 FOCUS ST STALLS EVERY TIME I COME TO A STOP EVEN WITH A FULL TANK OF GAS DUE TO A FAILING CPV WHICH IS PART OF THE CURRENT FORD RECALL 18V735. HOWEVER FORD HAS STILL NOT GOTTEN A REMEDY AND MY CAR HAS BEEN WAITING ALMOST ALMOST 4 MONTHS NOW FOR THIS RECALL TO BE READY SINCE IT STARTED.
WHEN ACCELERATING, EITHER FROM A COMPLETE STOP OR WHILE IN MOTION, CAR SHUDDERS VIOLENTLY WHILE SWITCHING GEARS. SOMETIMES THIS RESULTS IN LOSS OF ACCELERATION.THIS HAS SCARED US QUITE A FEW TIMES WHEN ACCELERATING THROUGH AN INTERSECTION AS THE POWER LOSS HAS PUT US IN SITUATIONS WHEN AN ACCIDENT COULD EASILY HAVE OCCURRED. THIS SHUDDER HAPPENS 90% OF THE TIME WHEN ACCELERATING, AND IS GETTING WORSE. CLUTCHES WERE REPLACED NOT LONG AFTER WE BOUGHT IT (BOUGHT USED FROM DEALER IN 2016), AND WE WERE TOLD BY THE DEALER IN 2018 THAT THE CLUTCHES NEEDED TO BE REPLACED AGAIN, AND SINCE THEY WERE 2 MONTHS OUT OF WARRANTY, WE WOULD HAVE TO COUGH UP THE $1800 OURSELVES TO REPLACE THE CLUTCHES FOR THE SECOND TIME IN A CAR THAT WAS THEN 4 YEARS OLD.
CAR IS VERY HESITANT WHEN ATTEMPTING TO ACCELERATE. HIGHLY CONCERNED OF RECALL REPAIR TIME FRAME DUE TO POSSIBILITY OF CRASH. THIS HAS OCCURRED SINCE PURCHASE IN 2016 DURING EVERY USE.
MY CAR ACTUALLY STOPPED ON ME ON SUNDAY MAY 13, 2018 OFF I-35 ON FREEWAY. I WAS DRIVING WITH MY SON AND DAUGHTER IN LAW IN THE CAR AND I BEGIN TO FEEL THE CAR JUST SLOW DOWN. IT WAS FRIGHTENING BECAUSE I WAS ON THE FREEWAY AND WITH NO WARNING, THE CAR SLOWED DOWN TO "TURTLES PACE" AND I TRIED TO EXCELERATE BUT NOTHING HAPPENED. HAD TO IMMEDIATELY GET IN LANE TO GET CAR OFF THE FREEWAY. IT STALLED OUT. WE HAD TO WAIT FOR HOURS IN THE DARK UNTIL MY SON CAME TO PICK US UP. I HAD TO LEAVE THE CAR UNTIL THE NEXT DAY. I HAD THE CAR TOWED TO CAR REPAIR AND HE TOLD ME HE COULD NOT FIX IT BECAUSE OF RECALL. I HAD TO PAY THE CAR REPAIR FOR THE PART HE ORDERED THAT HE WAS NOT ABLE TO USE. I THEN HAD THE CAR TOWED TO AUTO NATION FORD IN ARLINGTON, TX AND THEY CHARGED ME TO FIX THE CAR AND DID NOT RECOGNIZE THE RECALL. I FELT LIKE AUTO NATION FORD DID NOT EVEN TRY TO SEE ANYTHING AS A RECALL THEY JUST WANTED THERE MONEY. MY CAR STILL HESITATES AND I AM REALLY AFRAID TO DRIVE IT BUT HAVE NO CHOSE
MY CAR HAS LITERALLY LOST POWER AND TURNED OFF WHILE DRIVING AT SPEEDS IN EXCESS OF 55 MPH ON MULTIPLE OCCASIONS, ONCE ALMOST RESULTING IN A CRASH IN A LOCAL TRAFFIC TUNNEL. I HAVE ALSO BEEN STRANDED TWICE WITHOUT FUEL DUE TO INNACURATE DISTANCE TO EMPTY READINGS. THE LOCAL AUTONATION FORD DEALERSHIP IN MOBILE, AL HAS REFUSED TO REPROGRAM THE POWERTRAIN CONTROL MODULE PER THE RECALL ISSUED BY THE NHSTA WITHOUT A FEE OF $130. WHAT RECOURSE DO I HAVE TO HAVE THIS RECALL ADDRESSED AT NO EXPENSE WHICH IS CLEARLY EXPRESSED IN NHTSA RECALL NUMBER 18V735.
CAR STALLED WHILE DRIVING DOWN A MAJOR HIGHWAY, HAD TO HAVE IT TOWED. FORD HAS NO CURRENT FIX FOR THE RECALL ON THE PCV VALVE. THE ONLY SOLUTION THEY GAVE ME WAS TO KEEP THE FUEL TANK ABOVE HALF FULL ("UNTIL THE VEHICLE IS SERVICED FOR THIS CONCERN CUSTOMERS ARE ADVISED TO MAINTAIN AT LEAST 1/2 TANK OF FUEL") , HOWEVER WHEN THE ISSUE OCCURRED FOR THE SECOND TIME I HAD OVER 3/4 OF A TANK. IVE CALLED THE CUSTOMER SERVICE LINE AND ALSO TALKED TO THE DEALERSHIP FROM WHERE I BOUGHT THE VEHICLE. WOULD NOT OFFER A RENTAL CAR BECAUSE THE CAR IS STILL DEEMED SAFE TO DRIVE ("AN ENGINE STALL WHILE DRIVING WITHOUT WARNING OR WITHOUT THE ABILITY TO RESTART, CAN INCREASE THE RISK OF A CRASH.")... ALTHOUGH IN THE RECALL LETTER RECEIVED SAYS "MAY INCREASE RISK OF CRASH". ALSO WITH THIS RECALL THEY SAY "CAUSING THE PLASTIC FUEL TANK TO DEFORM, RESULTING IN AN INACCURATE OR ERRATIC FUEL GAUGE INDICATION" HOW AM I TO KEEP MORE THAN A HALF A TANK IF THE VEHICLE DOES NOT REGISTER THE CORRECT AMOUNT OF FUEL IN THE TANK. THE CAR IS A 2014 AND HAS 54000MILES..
VEHICLE'S ENGINE DOES NOT TURN OFF AFTER PLACING TRANSMISSION IN PARK, TURNING KEY TO OFF POSITION, AND THEN REMOVING KEY. ENGINE CONTINUES TO RUN UNTIL FUEL PRESSURE DROPS AND EVENTUALLY STALLS. IGNITION CIRCUIT REMAINS ENERGIZED AND WILL DRAIN BATTERY. THIS HAS HAPPENED MULTIPLE TIMES.
TL* THE CONTACT OWNS A 2014 FORD FOCUS. WHILE ATTEMPTING TO DRIVE OUT OF THE PARKING LOT, THE VEHICLE STALLED. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC AND THEN LATER TOWED TO MAHWAH FORD SALES AND SERVICE (55 FRANKLIN TURNPIKE, MAHWAH, NJ 07430). THE VEHICLE WAS INCLUDED IN NHTSA CAMPAIGN NUMBER: 18V735000 (FUEL SYSTEM). THE MANUFACTURER WAS CONTACTED AND STATED THAT THE PARTS WOULD NOT BE AVAILABLE UNTIL FEBRUARY OF 2019. THE VEHICLE WAS CURRENTLY STILL AT THE DEALER UNTIL THE PARTS FOR THE REPAIR ARRIVED. THE FAILURE MILEAGE WAS UNKNOWN. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.
TL* THE CONTACT OWNS A 2014 FORD FOCUS. WHILE THE CONTACT'S DAUGHTER WAS DRIVING 50 MPH, THE POWER STEERING WARNING INDICATOR ILLUMINATED AND AN AUDIBLE TONE WAS HEARD. ALSO, THE POWER STEERING BECAME INOPERABLE AND IT WAS DIFFICULT TO MANEUVER THE VEHICLE. THE VEHICLE WAS NOT TAKEN TO BE DIAGNOSED. MORRIE'S MINNETONKA FORD (LOCATED AT 13400 WAYZATA BLVD, MINNETONKA, MN 55305, (952) 546-5441) WAS MADE AWARE OF THE FAILURE. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 32,000. THE VIN WAS NOT AVAILABLE.
GAS TANK NECK WILL NOT ALLOW GAS TO ENTER TANK. TRIED SEVERAL DIFFERENT PUMPS AND STILL COULD NOT FILL TANK. GAS KEEPS BACKING OUT.
TAKATA RECALL. FROM A IDLE POSITION, TO THE INCREASING SPEED, AS THOUGH I AM STOPPED AT A RED LIGHT AND THEN THE LIGHT CHANGES TO GREEN. THE TRANSMISSION BUCKS AND SEEMS AS THOUGH THE GEAR DOES NOT CATCH IN THE PLACE IT IS SUPPOSED IT. I HAVE BROUGHT THIS TO MY DEALERS ATTENTION BUT I AM TOTAL NOTHING IS WRONG. THAT SHOULD NOT HAPPEN
TAKATA RECALL. WHILE GOING DOWN THE HIGHWAY, MY CAR SHUDDERED HARDER THAN USUAL AND SEEMED LIKE IT LOST POWER. MY TRANSMISSION LIGHT CAME ON SOON AFTER THIS. I TOOK MY CAR TO A LOCAL DEALERSHIP AND THEY EXPLAINED THAT THERE WAS A RECALL ON MY CAR FOR A CONTROL MODULE THAT WOULD CAUSE MY CAR TO STALL WITHOUT NOTICE. WHEN MY CAR STALLED IT MADE A LOUD KNOCK AND MY CLUTCH BRAKE BROKE. THE DEALERSHIP TOLD ME THAT THE BREAKING OF MY CLUTCH BRAKE COULD NOT BE COVERED IN THE RECALL BECAUSE IT IS DIFFERENT SECTION OF THE TRANSMISSION. MY QUESTION IS IF THE TRANSMISSION IS FAULTY TO BEGIN WITH THEN WOULDN'T IT AFFECT MY CLUTCH BRAKE AND CAUSE IT TO BE UNDER TOO MUCH STRESS? I NOW HAVE TO PAY 1500$ TO HAVE IT FIXED, BUT THE RECALL IS FREE OF CHARGE.
TRANSMISSION ISSUES, SOMETIME CANT GET THE TRANS TO SHIFT ITS A DANGER PULLING OUT INTO TRAFFIC AND ON THE HIGHWAY. THE CLUTCHES IN MY TRANS ALREADY BEEN REPLACED AND STILL NOT FIXED THIS IS A KNOW ISSUE TO FORD AND THERE TELLING MY VIN IS NOT COVERED MY CAR WAS BUILT 2 WEEKS LATER FROM THE ONES COVERED BY THE EXTENDED WARRANTY
TAKATA RECALL.ENGINE STALLS W/O NOTICE, INSIDE CAB REEKS OF GAS SMELL. FORD REMEDY IS TO KEEP GAS TANK 1/2 FULL. DOESN'T WORK. JUST FILLED UP AND STILL STALLED WHILE ENTERING INTO THE FREEWAY. I DID NOT USE CHEAP FUEL. VERY DANGEROUS AND THE REMEDY DOES NOT WORK. TOOK CAR TO DEALERSHIP TWICE NOW AND THEY CONFIRMED IT'S 1 OF 10 FOCUS ON THE RECALL. IN OTHER WORDS 10% OF THEIR FOCUS HAVE THIS RECALL AND SYMPTOMS. I CALLED FORD CORP AND THEY GAVE ME 2 OPTIONS, 1)DRIVE CAR WITH 1/2 TANK OR MORE 2) DON'T DRIVE IT AT ALL. I NEED IT FOR WORK #2 IS NOT AN OPTION. FORD WILL NOT GIVE A LOANER CAR EVEN I TOLD THEM THEIR REMEDY IS NOT WORKING AND CAN CAUSE BODILY INJURY OR EVEN DEATH.
WE'RE JUST NOW FINDING OUT THAT THERE WAS A RECALL ON OUR CAR THAT CAUSES IT TO STALL OUT WHILE DRIVING AND NOW ARE CARS IN THE SHOP AND THERE ARE SAYING ITHAT THE ENGINE NEEDS TO BE REPLACED, WE WHERE ON A HIGHWAY GOING AT ABOUT 60-70 MPH AT THE MOST WE HEARD A BANG COME FROM THE ENGINE AND A CLOUD OF SMOKE POURD OUT FROM BEHIND US, T
THE CUSTOMER CAME IN WITH A NO START CONCERN THAT REQUIRED THE VEHICLE BE JUMPED EACH MORNING. WE PERFORMED A WARRANTY BATTERY TEST AND DETERMINED THE BATTERY WAS NOT AT FAULT. AT THAT POINT WE PROCEEDED WITH DIAGNOSIS STARTING WITH TESTING THE DRAW ON THE SYSTEM. AFTER LETTING THE VEHICLE SIT AND DISCONNECTING ANYTHING THAT MAY DRAW ON THE BATTERY WE STILL FOUND A 3 AMP DRAW PULLING FROM THE BATTERY. UPON INSPECTION WE FOUND THE AIR BAG DEACTIVATION LIGHT LIT ON THE DASH WITH THE KEY OFF. CHECKED THE WIRING DIAGRAM FOUND THE AIRBAG LIGHT IS POWERED OUT OF THE BCM. UNPLUGGED CONNECTOR C2280G DRAW GOES AWAY. CHECKED ALL CONNECTORS AT BCM, FOUND C2280D WITH WASHER FLUID IN THE CONNECTOR AND CONNECTOR BURNT FROM HIGH RESISTANCE. CHECKED CONNECTOR C137 AT THE WASHER PUMP FOUND THE WASHER PUMP LEAKING INTO CONNECTOR C137 AND PUMPING ALL THE WAY TO THE BCM ALONG CIRCUITS CRW23 AND CRW24. CONNECTOR C2280D IS NOT SERVICED AS A PIGTAIL, SO A COMPLETE HARNESS WILL BE NEEDED TO COMPLETE THE REPAIR. A BCM AND WASHER PUMP WILL BE NEEDED TO RESOLVE THIS CONCERN IN ITS ENTIRETY
WHILE DRIVING ON THE HIGHWAY TO DINNER, A MESSAGE POPS UP AND STATES, "STEERING FAULT, SERVICE SOON". DURING THIS TIME, IT BECAME A LITTLE DIFFICULT TO MOVE THE VEHICLE AROUND ON THE ROAD. I MANAGED TO MAKE IT TO DINNER. CONCERNED, I WANTED TO TAKE IT TO THE DEALERSHIP. WHEN I STARTED THE CAR THAT EVENING (1/8/2019) A NEW MESSAGE POPPED UP. IT STATED; "STEERING LOSS STOP SAFELY". THE STEERING WHEEL WAS ESSENTIALLY LOCKED IN ITS POSITION AND HARD TO MOVE AROUND. I GOT IT TO THE FORD DEALERSHIP AND THEY TOLD ME IT WOULD COST $1,931.35 TO FIX. THIS INCLUDES ABOUT $1,200 FOR THE STEERING GEAR (ELECTRICAL), ABOUT $605 FOR THE LABOR, AND ANOTHER $100 FOR A NEW ALIGNMENT. ARE YOU KIDDING ME? THIS IS A 2014 WITH ONLY 55K ON IT. THERE IS NO REASON THE MANUFACTURE SHOULDN'T BE COVERING THIS. THERE WAS ANOTHER CAR IN FOR THE SAME ISSUE AS MINE. LOOKING ONLINE, I HEARD THAT THIS IS A COMMON PROBLEM WITH THE FORD FOCUS THAT IS SEEMS LIKE HASN'T HIT THAT "MAGICAL" NUMBER TO BE MADE A RECALL. THIS IS MY FIRST AND NOW LAST FORD I WILL EVER BUY.
TL* THE CONTACT OWNS A 2014 FORD FOCUS. THE CONTACT STATED THAT THERE WERE MULTIPLE FAILURES PROGRESSING WITHOUT WARNING. THE VEHICLE LOST POWER AND BEGAN TO STALL. IN ADDITION, THE FUEL GAUGE WAS NOT DISPLAYING THE CORRECT FUEL AMOUNT. WOODY ANDERSON FORD (2500 JORDAN LN NW, HUNTSVILLE, AL 35810, (877) 315-0514) REPLACED THE CLUTCH ASSEMBLY, BUT THE VEHICLE CONTINUED TO STALL. THE VEHICLE WAS ALSO TAKEN TO MORE THAN ONE INDEPENDENT MECHANIC FOR DIAGNOSTIC TESTING, BUT WAS NOT REPAIRED. THE VEHICLE WAS INCLUDED IN NHTSA CAMPAIGN NUMBER: 18V735000 (FUEL SYSTEM, GASOLINE), BUT IT WAS UNSURE IF THE FAILURES WERE RELATED. THE PART FOR THE RECALL REPAIR WAS NOT AVAILABLE. THE MANUFACTURER WAS NOTIFIED OF THE FAILURES. THE APPROXIMATE FAILURE MILEAGE WAS 70,000. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.
TL* THE CONTACT OWNS A 2014 FORD FOCUS. WHILE DRIVING 25 MPH, THE VEHICLE STALLED AND THE CHECK ENGINE WARNING INDICATOR ILLUMINATED. THE VEHICLE WAS TOWED TO SHEEHY FORD MARLOW HEIGHTS (5000 AUTH ROAD, MARLOW HEIGHTS, MD 20746) AND WAS CURRENTLY BEING DIAGNOSED. THE VEHICLE WAS NOT REPAIRED. THE CONTACT RECEIVED A RECALL NOTIFICATION FOR NHTSA CAMPAIGN NUMBER: 18V735000 (FUEL SYSTEM, GASOLINE). THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE VEHICLE WAS NOT REPAIRED. THE APPROXIMATE FAILURE MILEAGE WAS 88,000. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.
WE ARE AFRAID TO DRIVE THIS VEHICLE AS WE HAVE TAKEN IT IN MANY TIMES FOR SHAKING AND VIBRATING THAT OCCUR AT ABOUT 1.75 RPM. THE VEHICLE FEELS AS IF IT IS SHAKING SO HARD THAT YOU LET OFF THE GAS AND ATTEMPT TO GAIN SPEED AGAIN BUT SLOWER. THIS DOES NOT RESOLVE THE PROBLEM. THE MOTOR MOUNTS WERE REPLACED, THE TRANSMISSION WAS TAKEN APART AND CHECKED AND THE VEHICLE STILL DOES THIS TO THE EXTENT THAT I USE A SECOND VEHICLE PURCHASED AND HAVE ONLY PUT 30,000 MILES ON THIS VEHICLE IN 5 YEARS.
AS I WAS DRIVING, COMING OFF I-70W RAMP ONTO A MAIN CITY STREET, MY CARS "ENGINE FAULT, SERVICE NOW" INDICATOR CAME ON THE SCREEN. MY CAR WAS STILL ON BUT WOULD NOT ACCELERATE. I MANAGED TO GET TO THE SIDE OF THE RAMP THROUGH THE TRAFFIC. I ATTEMPTED TO RESTART MY VEHICLE BUT WAS UNABLE. AFTER LETTING IT REST FOR A FEW MINUTES I TURNED THE KEY AGAIN WHILE GIVING THE ENGINE GAS. IT SPUTTERED ON AND I WAS ABLE TO MAKE IT ONTO THE STREET. HOWEVER, IT WOULD NOT ACCELERATE AT USUAL. REVED AT 400, I WAS STILL ONLY GETTING UP TO 20 MPH AFTER ABOUT 500 FT. IT DIED AGAIN ONCE I GOT UNDER THE UNDERPAID, ATTEMPTING TO MAKE IT THE REMAINING THREE MINUTES TO WORK. AFTER A FEW MORE ATTEMPTS I WAS ABLE TO GET IT STARTED AGAIN AND CREEPED THE REST OF THE WAY TO WORK WITH MY HAZARDS ON. WHILE WORKING I CALLED MY DEALERSHIP FOR A TOW, SINCE MY HUSBAND CARRIES AN EXTENDED WARRANTY AND ROADSIDE ASSISTANCE. AFTER HAVING IT TOWED THEY INFORMED US THAT IT WAS THE WIRING HARNESS AN THAT IT WOULD NOT BE COVERED UNDER OUR WARRANTY. THEY ALSO THEN TOLD US THAT THE TOW WOULD NOT BE COVERED EITHER SINCE WE DID NOT USE THE APPROPRIATE COMPANY FOR ROADSIDE. MY HUSBAND PURCHASED THIS VEHICLE SIX WEEKS AGO AND WE ARE NOW FACING A $1400 REPAIR AND A $300 DIAGNOSTIC AND TOW. AFTEVSOME RESEARCH MY HUSBAND FOUND THAT 2014 FORD FOCUS ST HAD A RECALL FOR THE EXACT ISSUE. I FEEL THAT THE FAULT MAY BE FOR MORE THAT JUST THE SPORTS ADDITION.
TL* THE CONTACT OWNS A 2014 FORD FOCUS. THE CONTACT STATED THAT THE VEHICLE WOULD NOT SHIFT INTO REVERSE AND SWITCHED FROM GEAR TO GEAR WITHOUT WARNING. THE CHECK ENGINE INDICATOR WAS ILLUMINATED. THE VEHICLE WAS TAKEN TO GALPIN FORD (15505 ROSCOE BLVD, NORTH HILLS, CA 91343, (818) 787-3800) WHERE IT WAS DIAGNOSED THAT THE CLUTCH FAILED. A NEW CLUTCH ALONG WITH A MOTOR MOUNT AND BATTERY WIRES WERE INSTALLED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE AND DID NOT ASSIST. THE FAILURE MILEAGE WAS 113,000.
ON MY WAY HOME TOWARDS THE END OF AUGUST AND BEGINNING OF SEPTEMBER 2018 THE POWER STEERING IN MY CAR STARTED TO GO OUT AND I WAS SAFELY ABLE TO DRIVE MY CAR TO A LOCATION NEAR AN INTERSECTION BEFORE THE POWER STEERING WENT OUT COMPLETELY
TL* THE CONTACT OWNS A 2014 FORD FOCUS. WHILE DRIVING VARIOUS SPEEDS, THE VEHICLE STALLED, COMPLETELY SHUT OFF, AND ALL THE INSTRUMENT PANEL INDICATORS ILLUMINATED. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE VIN WAS INCLUDED IN NHTSA CAMPAIGN NUMBER: 18V735000 (FUEL SYSTEM, GASOLINE). THE DEALER AND MANUFACTURER WERE NOT NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS UNKNOWN.
AT BEGINNING OF ACCELERATION FROM A STOP THE CARS TRANSMISSION STAGGERS.
TL* THE CONTACT OWNS A 2014 FORD FOCUS. WHILE DRIVING 40 MPH, THE VEHICLE STALLED WITHOUT WARNING. THE VEHICLE WAS TOWED TO FORD & LINCOLN OF SMITHTOWN (440 JERICHO TURNPIKE, SMITHTOWN, NY, (631) 265-2340) TO BE DIAGNOSED, BUT THE CONTACT DID NOT HAVE THE DIAGNOSTIC REPORT. THE CONTACT STATED THAT THE FAILURE OCCURRED NUMEROUS TIMES. THE MANUFACTURER WAS CONTACTED AND STATED THAT THE WARRANTY HAD EXPIRED. THE VEHICLE WAS NOT REPAIRED. THE APPROXIMATE FAILURE MILEAGE WAS 32,000. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.
PURCHASED USED ON 11/30/2018. WHILE DRIVING ON FREEWAY, CAR SUDDENLY LOST POWER, COULD NOT RESTART, HAD TO PULL TO SIDE OF ROAD AND WAIT FOR ASSISTANCE DURING HEAVY TRAFFIC. SECOND TIME, SAME THING HAPPENED HILE DRIVING ON FREEWAY ONLY I WAS ABLE TO CONTINUE AT APROX. 15 MPH TO EXIT RAMP AND WAIT FOR ASSISTANCE. SAME SYMPTOMS DURING IN-TOWN DRIVING: STALLING, WON'T RESTART, WON'T SHIFT INTO NEXT GEAR- STUCK GOING 10-20 MPH, CHECK ENGINE LIGHT ON TOOK IN FOR DIAGNOSTICS: OBD CODE P902.
VEHICLE STALLED WHILE DRIVING THROUGH A BUSY INTERSECTION - THIS SITUATION IS CONSISTENT WITH RECALL NOTICE 18S32 / NHTSA RECALL 18V-735. PRIOR TO INCIDENT HAD VISITIED FORD DEALER TO ADDRESS RECALL NOTICE AND WAS TURNED AWAY AS N/A FOR MY VEHICLE. PLEASE NOTE, RECALL NOTICE INCLUDED MY VIN AND STALLING INCIDENT IS CONSISTENT WITH RECALL NOTICE.
TL* THE CONTACT OWNS A 2014 FORD FOCUS. AFTER STARTING THE VEHICLE, THE ENGINE SUDDENLY STALLED WHEN THE VEHICLE WAS SHIFTED INTO DRIVE. RECENTLY, THE VEHICLE WOULD NOT START AND WAS TOWED TO JOHNSON BROTHERS FORD (7455 S. GENERAL BRUCE DR, TEMPLE, TX 76502) WHERE IT WAS DIAGNOSED THAT THE CANISTER PURGE VALVE, FUEL TANK, AND FUEL PUMP NEEDED TO BE REPLACED. THE CONTACT WAS INFORMED THAT THE VEHICLE WAS INCLUDED IN NHTSA CAMPAIGN NUMBER: 18V735000 (FUEL STSTEM), BUT THE PARTS WERE NOT AVAILABLE. THE MANUFACTURER WAS NOT NOTIFIED. THE FAILURE MILEAGE WAS 51,000.
STARTED IN 2015 TRANSMISSION SHUDDERED/VIBRATED/HESITATION ON HIGHWAY, LACK OF POWER, CAR WOULD JERK LIKE I HAD BEEN IT ON HIGHWAY, ONBOARD COMPUTER WAS RE PROGRAMED IN OCTOBER OF 15 AND AGAIN IN JAN OF 17. CAR IS NOT STORING COMPUTER CODES WHEN IT ACTS UP. ON 7/17/18 THE CHECK ENGINE LIGHT COMES ON I CALLED DEALER GOT AN APPOINTMENT FOR 7/17/18, CHECK ENGINE LIGHT HAD GONE OFF BEFORE THE DEALER SAW THE CAR, AND THE ON BOARD COMPUTER DID NOT STORE A CODE FOR THEM TO FIGURE IT OUT. WHEN I LEFT THE DEALER I DID NOT GET A BLOCK WHEN THE CHECK ENGINE LIGHT CAME BACK ON AND THE CAR STARTED JERKING, I PULLED INTO A PARKING LOT TO TURN AROUND AND GO BACK TO THE DEALER HOWEVER THE CAR WOULD NOT GO INTO REVERSE, I TRIED A HALF DOZEN TIME TO BACK UP INCLUDING TURNING OFF THE ENGINE. THE CAR NEXT TO ME LEFT AND I WAS ABLE TO MAKE A U TURN, BY THE TIME I GOT BACK TO THE DEALER THEY WERE CLOSED. I BROUGHT THE CAR BACK THE NEXT MORNING THEY WERE ABLE TO RETRIEVE TO CODE AND REPLACE THE TRANSMISSION CONTROL MODULE. IN AUGUST OF 18 ONE DAY LEAVING THE GAS STATION WHEN I PUT THE CAR INTO DRIVE ALL IT DID WAS REV THE ENGINE ANOTHER TIME WHEN I BACKED OUT OF MY PARKING PLACE AND TRIED TO DRIVE AWAY IT WOULD NOT GO INTO DRIVE. THIS HAPPENED AGAIN IN DECEMBER. LATELY I HAVE A PROBLEM WHERE THE ENGINE WILL REV UP WHILE DRIVING ON THE HIGHWAY, IT USUALLY IS ONLY FOR A FEW SECONDS. THE RPM'S WOULD DOUBLE WHEN THIS HAPPENED. ON 12/7/18 THIS HAPPENED AGAIN, HOWEVER I HAD TO TAKE MY FOOT OF THE ACCELERATOR IN ORDER FOR THE ENGINE TO STOP THE REVVING. THE REVVING OF THE ENGINE IS NOT ON SPECIFIC DATES, HOWEVER HAPPENS ONCE OR TWICE A WEEK USUALLY ON THE HIGHWAY.
I RECEIVED A LETTER FROM THE MANUFACTURER ABOUT A RECALL DEALING WITH THE CLUTCH, I TOOK MY CAR TO THE FORD DEALERSHIP JUST LIKE THE LETTER STATED!WELL THEY REFUSED TO REPLACE THE PART, STATING MY CAR DIDN'T MEET THE REQUIREMENTS TO BE REPLACED! I LEFT WITH THE CAR STILL NOT FIXED! THAT WAS 6 MONTHS AGO, I JUST TOOK IT BACK TO THE DEALERSHIP AGAIN, AND OF COURSE THEY REFUSING TO REPLACE ANYTHING ON IT UNDER THE RECALL! SO, I WAS TOLD THAT MY CAR WARRANTY HAS EXPIRED, ( IT WAS STILL UNDER WARRANTY WHEN I FIRST TOOK IT TO THEM) NOW THEY TRYING TO MAKE ME PAY 2300 DOLLARS TO GET IT FIXED! DON'T EVERY BUY A FORD!
TL* THE CONTACT OWNS A 2014 FORD FOCUS. ON SEVERAL OCCASIONS, WHILE DRIVING, THE TRUNK UNLOCKED INDEPENDENTLY. THE VEHICLE WAS NOT TAKEN TO BE DIAGNOSED OR REPAIRED. THE MANUFACTURER AND DEALER WERE NOT NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 43,000. *TT*JB
OUR WELL MAINTAINED 4 YEAR OLD FUSION WITH 1.6L ECOBOOST, STARTED MAKING NOISE, ENGINE COMPLETELY DIED WHILE DRIVING ON CITY STREET, SMOKE CAME POURING OUT. FORD DETERMINED CRACK IN ENGINE BY CYLINDER HEAD TO BE THE CAUSE. FORD INFORMED US OUR VEHICLE WAS NOT INVOLVED IN A RECALL, AND OVER WARRANTY MILES (80K). WE HAVE RESEARCHED AND LEARNED OF THE 1.6L ECOBOOST ENGINE RECALLS BECAUSE OF RISK OF CRACKED CYLINDER HEAD/ENGINE. OUR LOCAL SM TOLD US FORD WAS LIKELY TO COVER ALL BUT $700 OF THE REPAIR, THEN THE NEXT DAY INFORMED US FORD WOULD ONLY AGREE TO PAY 1400 TOWARD NEW ENGINE, WITH US RESPONSIBLE FOR THE REMAINING COST. FORD REFUSED COVERING OUR RENTAL. WE HAVE BEEN WITHOUT THE VEHICLE FOR NEARLY 3 WEEKS NOW
TL* THE CONTACT OWNS A 2014 FORD FOCUS. THE CONTACT STATED THAT ONE OF THE WIRES IN THE WIRE HARNESS WAS FRACTURED. THE CONTACT ALSO STATED THAT THE VEHICLE SHOOK VIOLENTLY AND THE "ENGINE FAULT SERVICE NOW" AND CHECK ENGINE INDICATORS ILLUMINATED. THE VEHICLE WAS TOWED TO IMPERIAL FORD (8 UXBRIDGE RD, MENDON, MA 01756, (888) 814-8373) WHERE IT WAS DIAGNOSED THAT THE WIRE HARNESS WAS FAULTY AND NEEDED TO BE REPLACED. THE VEHICLE WAS SCHEDULED TO BE REPAIRED THIS WEEK. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE AND DID NOT ASSIST. THE FAILURE MILEAGE WAS 90,000.
TL* THE CONTACT OWNS A 2014 FORD FOCUS. WHEN THE ACCELERATOR PEDAL WAS DEPRESSED, THE VEHICLE HESITATED TO ACCELERATE AND THE CHECK ENGINE INDICATOR ILLUMINATED. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC WHO STATED THAT THE CARBON CANISTER NEEDED TO BE REPLACED. THE VEHICLE WAS ALSO TAKEN TO OPELIKA FORD (801 COLUMBUS PKWY, OPELIKA, AL 36801, (334) 749-8113) AND WAS INFORMED THAT THE PARTS FOR NHTSA CAMPAIGN NUMBER: 18V735000 (FUEL SYSTEM, GASOLINE) WERE NOT AVAILABLE. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS 60,000.
THIS IS A TRANSMISSION PROBLEM AS I'VE BEEN TOLD BY FORDS MECHANICS. WHEN YOU PUSH THE ACCELERATOR THEIR IS VIBRATION AND HESITATION WHEN SPEEDING UP. SOMETIMES WHEN YOU PUSH THE ACCELERATOR IT'S LUCK THE CAR IS IN NEUTRAL FOR A COUPLE SECONDS. IT HAS BEEN TO FORD FOR THIS PROBLEM A COUPLE OF TIMES. APPARENTLY IT'S THE ONLY FOR CAR WITH AN ELECTRIC SHIFTING TRANSMISSION
THE HORN IS AN IMPORTANT SAFETY SYSTEM REQUIRED FOR ANNUAL STATE INSPECTION. HORN HAS NOT WORKED REGULARLY FOR YEARS. HAVE HAD A MECHANIC SHOP RESET THE WHEEL SWITCH AND IT WORK FOR A SHORT TIME. DIAGNOSED BAD DESIGN WITH SPRING/SWITCH AT CENTER OF STEERING WHEEL.
AT 37,000 MILES EXPERIENCED INTERMITTENT LOSS OF TRANSMISSION ENGAGEMENT. THE TRANSMISSION CONTROL MODULE (TCM) REQUIRED REPLACEMENT, BUT ALSO DIRECTLY EFFECTED THE WEARING OUT OF THE TRANSMISSION CLUTCH ASSEMBLE. THE VEHICLE EXHIBITED UNSAFE SYMPTOMS OF INTERMITTENT LOSS OF TRANSMISSION POWER/ ENGAGEMENT WHILE DRIVING, AT START FROM A LIGHT, PULLING OUT INTO ROADWAY. THE TWO PARTS WERE REPLACED AT THAT TIME BY A FORD DEALER. NOW, AT 64,000 MILES THE PROBLEM IS REOCCURRING. THE VEHICLE WAS TAKEN ONCE AGAIN TO A FORD DEALER AND A CLAIM TO FORD MOTOR COMPANY HAD TO BE INITIATED BY THE DEALER FOR PARTIAL COVERAGE. A $300 DEPOSIT HAD TO BE PAID TOWARD THE $1,700 REPAIR BILL. IN OUR HOUSEHOLD WE ALSO HAVE A 2013 FORD FOCUS THAT HAD TO BE REPAIRED THREE TIMES NOW AT APPROX. 75,000 MILES. (REPORTED SEPARATELY). THESE ISSUES ARE WELL KNOWN AND DOCUMENTED, HOWEVER, THE LEMON LAW OR NHTSA HAS DONE NOTHING TO HELP THE CONSUMER WITH MAKING FORD LIABLE FOR THE FULL COVERAGE OF THE TRANSMISSION CLUTCH ASSEMBLY THAT IS DIRECTLY DAMAGED AND WORE OUT BECAUSE OF THE TCM DEFECT. FORD HAS ONLY EXTENDED A WARRANTY ON THE TCM, WHICH IS A VERY INEXPENSIVE PART OF THE PROBLEM.
I TOOK MY CAR IN FOR THE ISSUE REGARING THE RECALL FOR "THE ENGINE MAY STALL DUE TO A STUCK CANISTER PURGE VALVE (CPV) WITHIN THE FUEL VAPOR SYSTEM" AND MY SECOND TRANSMISSION FIX WITHIN 10,000 MILES OF THE LAST TRANSMISSION REPLACEMENT. THE FIRST TRANSMISSION MODULE FIX, MY CAR WAS IN THE SHOP FOR 19 DAYS. WHEN I RECIEVED MY CAR BACK, MY TRANSMISSION WAS SHUTTERING SO BAD AND WOULDNT ACCELERATE AND WAS STUCK IN A GEAR AND WOULD NOT BREAK OR SPEED UP FOR A COUPLE OF SECONDS. WHEN I TRIED TO TAKE THE CAR BACK IN, THEY TOLD ME THAT "THEY FIXED THE RECALLED ISSUE SO I WOULD HAVE TO PAY FOR THE DIAGNOSTIC." IN NOVEMBER, I FOUND OUT THAT FROM MAY TO NOV. I HAD BEEN DRIVING ON A BROKEN TRANSMISSION CLUTCH. IN NOVEMBER, THEY FINALLY PUT IN A NEW TRANSMISSION CLUTCH, HOWEVER DONT HAVE RECORD OF THEM CHECKING FOR THE RECALL ON THE FUEL SYSTEM. WHEN I TOOK MY CAR IN FOR WORK, THEY TOLD ME THAT IT WAS GOING TO TAKE A COUPLE OF HOURS, THEN IT TURNED INTO ONE TO TWO DAYS AND PUT ME IN A RENTAL, HOWEVER DIDNT COMMUNICATE WITH ME ABOUT THE STATUS OF MY CAR. I CALLED MULTIPLE TIMES A DAY, HOWEVER DIDNT RECIEVE ANY DETAILS FROM MY MECHANIC. ON SATURDAY, I CALLED AGAIN AND TALKED TO THE FRONT DESK AGENT. I TOLD HIM THAT MY CAR WAS SUPPOSED TO BE DONE THE DAY PRIOR AND I HADNT RECIEVED ANY UPDATE ON MY CAR. LATER THAT DAY, I FINALLY RECIEVED A VOICEMAIL STATING THAT THEY HAD FINISHED THE TRANSMISSION CLUTCH, HOWEVER FOUND A OIL LEAK AND THEY "HAD BEEN DOING WHAT BEST FOR ME" AND HAD BEEN FIXING IT WITHOUT COMMUNICATING TO ME ABOUT IT. MY CAR STAYED IN THE SHOP FOR AN ADDITONAL 4 DAYS TO FIX THE OIL LEAK. I ENDED UP BEING CHARGED FOR THE RENTAL CAR AFTER I WAS TOLD THAT EVERYTHING WAS UNDER WARRENTY AND RECALL SO I DIDNT HAVE TO PAY FOR ANYTHING. I DIDNT EVEN KNOW THAT THEY WERE DOING THIS WORK ON MY CAR UNTIL DAYS PRIOR. AFTER MORE THAN A MONTH, I AM STILL DEALING WITH THIS PROBLEM.
2014 FORD FOCUS. CONSUMER WRITES IN REGARDS TO TRANSMISSION PROBLEM. *LD THE CONSUMER STATED THE VEHICLE SHIFTED HARD. THE VEHICLE WAS ONLY 4 YEARS OLD AND THE CLUTCH NEEDED TO BE REPAIRED TWICE. *JS
TRANSMISION STARTED SLIPPING AND CHECK ENGINE LIGHT CAME ON. CODE READER GAVE CODE P07A3(ELEMENT "A" STUCK). LOST ALL POWER TO MOVE ON FREEWAY. ALSO WARNING APPEARED ON SCEEN "TRANSMISSION OVERHEATING". CAR UNWILLING TO START IN PARKING GEAR.
REAR PASSENGER DOOR DID NOT LATCH AT ALL. THIS OCCURED AFTER BEING STATIONARY AFTER PLACING GROCERIES IN THE BACK SEAT. THIS WAS THE FIRST AND ONLY OCCURRENCE SINCE OWNING THE VEHICLE. I HAS TO BUNGEE CORD THE DOOR TO THE OTHER DOOR TO BE BE ABLE TO GET HOME SAFELY.
TL* THE CONTACT OWNS A 2014 FORD FOCUS. THE CONTACT STATED THAT THE VEHICLE JERKED WHILE DRIVING ON SEVERAL OCCASIONS. THE CONTACT LOST CONTROL OF THE VEHICLE DURING THE FAILURE. THERE WERE NO WARNING INDICATORS ILLUMINATED. THE VEHICLE WAS TAKEN TO ROMEO FORD OF KINGSTON (128 NY-28, KINGSTON, NY 12401, (845) 251-4077) WHERE A NEW CLUTCH WAS INSTALLED. THE FAILURE CONTINUED AFTER THE VEHICLE WAS REPAIRED. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS 30,000. *TT CONSUMER STATED DESCRIPTION IS WRONG, SHE NEVER LOST CONTROL. CONSUMER CANNOT CONTROL HEAT AND PASSENGER SIDE AXLE IS RUSTED.*JB
TL* THE CONTACT OWNS A 2014 FORD FOCUS. THE CONTACT STATED THAT THE VEHICLE FAILED TO START AND ALL THE WARNING INDICATORS ILLUMINATED. THE VEHICLE WAS NOT TAKEN TO A DEALER OR AN INDEPENDENT MECHANIC FOR DIAGNOSTIC TESTING. THE VEHICLE WAS NOT REPAIRED. THE VIN WAS INCLUDED IN NHTSA CAMPAIGN NUMBER: 18V735000 (FUEL SYSTEM, GASOLINE). THE MANUFACTURER WAS CONTACTED AND REFERRED THE CONTACT TO NHTSA. THE APPROXIMATE FAILURE MILEAGE WAS 64,000.
BACK SEAT DRIVER DOOR LATCH STOPPED WORKING WITHOUT CAUSE. OPENED WHILE DRIVING AND WILL NO LONGER STAY CLOSED.
WHILE DRIVING ON A HIGHWAY MY VEHICLE 2014 FORD FOCUS SE BEGAN TO SPUTTER. CONTINUES TO DO SO UNTIL I GOT IN THE STREET ON MY HOME AND BEGAN GOING UNDER 10 MPH. ONCE I ENTERED MY HOME TO PUT SOME ITEMS DOWN BEFORE RETURNING BACK OUT, I ATTEMPTED TO START MY CAR. I NOTICED UPON ENTRY OF MY VEHICLE THAT MY RADIO WAS ON WITHOUT MY KEYS BEING IN THE IGNITION, ALSO MY DRIVER DOOR WAS STILL OPEN. I ATTEMPTED TO START MY VEHICLE BUT NOTHING HAPPENED, IT DIDN'T TICK NOR TURN. WHAT DID HAPPEN THOUGH WAS MY ENTIRE COMPUTER SYSTEM BEGAN TO CUT ON AS IF THE VEHICLE HAD STARTED AND TURNED. RADIO ON, DASHBOARD LIGHTS PRESENT AND THEN CUT OFF, ALERT FOR MY LOW TIRE, TRIP TIMER BEGAN RUNNING. THEN AN ERROR CODE REGARDING SOMETHING IN THE LINES OF FUEL. WASN'T QUICK ENOUGH TO TAKE A PICTURE OF THE ERROR MESSAGE. WHEN I REMOVED MY KEY AND CALLED MY SISTER TO INFORM HER THAT I MAY NEED A RIDE FOR MYSELF AND MY 6 YEAR OLD DAUGHTER, THE DASHBOARD NEEDLES JUMPED VIGOROUSLY. WHILE SITTING. IN THE VEHICLE AGAIN, THE COMPUTER SYSTEM OPENED UP AND MY TRIP TIMER BEGAN RUNNING AND THE RADIO. AGAIN WITHOUT THE KEYS IN THE IGNITION, THEY WERE IN MY LAP. THE ENTIRE NIGHT WHILE MY VEHICLE WAS STATIONARY PERIODICALLY MY CAR WOULD CUT IN AND OFF, AND ENGAGE WITHOUT THE KEYS IN THE IGNITION NOR PRESENT NEAR HE CAR. CONSEQUENTLY, THE CONSTANT RUNNING OF THE VEHICLE BY IT SELF RAN THE BATTERY DEAD AS WELL. ATTEMPTED TO CONTACT THE FORD DEALERSHIP, WHERE I PURCHASED THE VEHICLE, AND CHECK SERVICE AND THE TECHNICIAN WAS VERY RUDE AND CONTINUOUSLY INTERRUPTED ME. WHEN QUESTIONING REGARDING AND OPEN RECALL, 18S32, AND MENTIONING THAT NOT ONLY DID I CALL THE NTHSA NUMBER BUT I ALSO READ THE RECALL REGARDING MY VEHICLE SERVICEMAN BECAME EVEN MORE RUDE AND EVEN DISCONNECTED THE CALL.
TL* THE CONTACT OWNS A 2014 FORD FOCUS. WHILE DRIVING LOW SPEEDS, THE VEHICLE VIBRATED ABNORMALLY. THE CONTACT ALSO STATED THAT THE RPMS REVVED UP TO OVER 3,000 RPMS. THE CONTACT STATED THAT THE VEHICLE WOULD REMAIN AT A LOW SPEED EVEN WITH THE INCREASED RPMS. THE VEHICLE WAS TAKEN TO STEVENS FORD (LOCATED AT 717 BRIDGEPORT AVE, MILFORD, CT 06460, (203) 783-5900) WHERE IT WAS DIAGNOSED THAT THE TRANSMISSION CLUTCH NEEDED TO BE REPLACED AND THE TCM NEEDED TO BE REPROGRAMMED. THE VEHICLE WAS REPAIRED, BUT THE FAILURE RECURRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 85,000.
I BOUGHT THIS CAR NEW IN DECEMBER 2014. SINCE I HAD NO EXPERIENCE WITH THIS DUAL CLUTCH TRANSMISSION, I DID NOT RECOGNIZE THE CLUTCH WAS BAD ON TEST DRIVE. IT SHUTTERED IN FIRST AND SECOND GEAR AND SHIFTED OUT OF FIRST GEAR IN AN UNUSUAL WAY. AFTER ABOUT A YEAR, I ASKED THE DEALER TO CHECK IT OUT. THE CLUTCH WAS BAD AND REPLACED. IT WORKED BEAUTIFULLY. A YEAR LATER, I WAS BACK FOR A SECOND NEW CLUTCH. NOW ABOUT A YEAR LATER, I AM BACK FOR A THIRD CLUTCH. THE CAR ONLY HAS 25,900 MILES ON IT. THE DEALER HAS BEEN GREAT BUT I WON'T BE ABLE TO KEEP THIS UP AFTER MY EXTENDED WARRANTY EXPIRES. THE CAR HAS ALWAYS BEEN UNPREDICTABLE WITH ACCELERATION. NOTE TO EVERYONE, DON'T PULL OUT IN FRONT OF SOMEONE WITH ONE OF THESE CARS. YOU MAY OR MAY NOT GET A PROPER RESPONSE FROM THE TRANSMISSION. AFTER I HAD THE CAR A YEAR, MY WIFE WENT TO TEST DRIVE A NEW MAZDA FOR HERSELF. WE WERE IN MY FOCUS. THE MAZDA DEALER TOLD ME UP FRONT THEY WOULD NOT TAKE A FOCUS ON A TRADE-IN BECAUSE THEY'VE HAD TOO MANY THAT HAD TO BE TAKEN TO THE FORD DEALERSHIP FOR REPAIR AFTER THEY TRADED FOR THEM. SO, THEY MADE A DECISION NOT TO TAKE ANY MORE ON TRADE. THIS IS VERY TELLING. THE GOVERNMENT SHOULD FORCE FORD TO RECALL THIS TRANSMISSION AND REPLACE THEM WITH BETTER ONES. IT IS NOT FAIR TO THE CONSUMER THAT THEY'VE BEEN STUCK WITH DANGEROUS JUNK. I'M A FORD GUY ALL THE WAY, BUT HIS TRANSMISSION IS THE WORST.
VEHICLE SHIFTS INTO GEAR HESITATES/JERKS FREQUENTLY. TYPICALLY HAPPENS AT LOWER SPEEDS.
I HAVE HAD ISSUES WITH MY TRANSMISSION FOR AWHILE. I NOTICED IT FIRST WHEN GOING UP STEEPER HILLS IF I HAVE TO COME TO A STOP AND CONTINUE UP THE HILL THE TRANSMISSION WOULD JUMP AS IF IT COULDNT GET INTO GEAR. THEN WHEN TRAVELING ON THE FREEWAY THROUGH THE MOUNTAINS WE WERE DRIVING ON CRUSE CONTROL WHEN OUT OF NO WHERE THE RMP'S JUMPED UP TO 5000+ I HAD TO GET THE CAR OFF OF CRUSE CONTROL AND TRY AND HELP IT TO STICK BACK INTO GEAR. I NOW HAVE TAKEN MY CAR INTO THE PENSKE FORD DEALERSHIP AND THEY ARE SAYING THAT THERE WAS A RECALL ON THE TRANSMISSION, BUT WHEN DOING THE DIAGNOSTIC ON IN THEY FOUND THE TRANSMISSION CONTROL MODUAL WAS COVERED UNDER THE WARRENTY BUT THE CLUTCH ALSO NEEDED TO BE REPLACED BUT THAT WASNT UNDER THE WARRENTY. BUT THERE IS A RECALL ON MY TRANSMISSION! AND I SHOULD NOT HAVE TO PAY 2K+ TO GET MY CLUTCH FIXED, WHEN MY CLUTCH IS A PART OF MY TRANSMISSION. I HAVE SEEN THAT THERE IS MANY LAWSUITS ABOUT THIS, AND I HOPE I DONT HAVE TO DO THAT.
1.) WHILE IN DRIVING MOTION MY CAR ACTS LIKE IT STALLS OR GETS STUCK IN A GEAR OR HAS A PROBLEM SHIFTING. 2.) WHILE IN REVERSE MOTION MY CAR SOMETIMES WANTS TO ACT LIKE IT CAN'T GO IN REVERSE, LIKE I CAN'T BACK UP OR DRIVE. I RESTART THE CAR SOMETIMES & THEN IT'S FINE.
TL* THE CONTACT OWNS A 2014 FORD FOCUS. WHILE DRIVING VARIOUS SPEEDS, THE VEHICLE STALLED WITHOUT WARNING ON SEVERAL OCCASIONS AND THE "TRANSMISSION FAILURE, SERVICE ENGINE SOON" WARNING INDICATOR ILLUMINATED. THE VEHICLE WAS TOWED TO THE CONTACT'S RESIDENCE IN OCTOBER OF 2018. IN ADDITION, THE GEAR SHIFTER FAILED TO SHIFT INTO THE DRIVE POSITION AND SMOKE APPEARED UNDERNEATH THE HOOD ON ONE OCCASION WHILE DRIVING VARIOUS SPEEDS. MORRIE'S MINNETONKA FORD (13400 WAYZATA BLVD, MINNETONKA, MINNESOTA 55305, (952) 546-5441) WAS MADE AWARE OF THE FAILURE AND STATED THAT THERE WAS NO REMEDY FOR NHTSA CAMPAIGN NUMBER: 18V735000 (FUEL SYSTEM, GASOLINE). THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS 97,542.
VEHICLE ONLY HAS 63,000 MILES. THE FORD POWERSHIFT DUAL-CLUTCH TRANSMISSION IS DEFECTIVE AND CAUSES THE CAR TO JERK, SHAKE, HESITATE, AND SHUTTER WHEN THE ACCELERATOR IS DEPRESSED TO START THE CAR MOVING FROM A STOPPED STATIONARY POSITION. THIS MOST TYPICALLY OCCURS ONCE THE VEHICLE HAS WARMED UP. FORD DEALERSHIP CONFIRMED THE CLUTCH ASSEMBLY NEEDS TO BE REPLACED AT A COST OF $1650. DEALERSHIP INFORMED ME ONLY OPTION IS TO CONTACT FORD CUSTOMER SERVICE TO SEE IF THEY WILL COVER THE REPAIR WHICH THEY REFUSED. THIS EXACT ISSUE IS WELL DOCUMENTED IN FORD TECH SERVICE BULLETIN 16-0109 DATED APRIL 2016. THERE IS ALREADY A FORD RECALL FOR THIS EXACT ISSUE THAT COVERS THIS SAME VEHICLE THROUGH JUNE 2014 MANUFACTURE DATES; HOWEVER, MY VEHICLE WAS MANUFACTURED IN JULY 2014. FORD'S RESPONSE IS VEHICLE IS 3000 MILES OVER THE STANDARD POWER TRAIN WARRANTY AND MISSED THE EXISTING RECALL MANUFACTURE CUTOFF DATE BY ONE MONTH. THERE IS ALSO A CURRENT CLASS ACTION LAWSUIT AGAINST FORD FOR THIS SAME EXACT ISSUE. FORD DEALERSHIP'S OWN MECHANICS STATE THIS IS A VERY COMMON COMPLAINT AND THEY DEAL WITH THIS EXACT CUSTOMER ISSUE ON A ROUTINE BASIS. THERE ARE NO AFTERMARKET SOLUTIONS AVAILABLE AND INDEPENDENT MECHANICS CANNOT SERVICE THE VEHICLE TRANSMISSION BECAUSE THE WORK REQUIRES A PROPRIETARY FORD TOOL TO REMOVE AND REPLACE THE LEAKING TRANSMISSION SEAL KIT WHICH INDEPENDENT MECHANICS DO NOT HAVE ACCESS TO. PLEASE REVIEW AND CONSIDER EXTENDING THE EXISTING FORD RECALL TO COVER ADDITIONAL MODEL YEAR VEHICLES FACING THIS DEFECTIVE FORD DUAL-CLUTCH DESIGN. THE FORD CLUTCH DESIGN SEEMS TO BE DEFECTIVE AND IS AFFECTING ADDITIONAL VEHICLES BEYOND THE EXISTING RECALL MODEL YEAR VEHICLES.
VEHICLE "SHUDDERS" EXCESSIVELY UPON ACCELERATION AFTER A STOP. STALLED ACCELERATION THAT ALMOST LEAD TO CRASH.TAKEN TO FORD DEALERSHIP AND TOLD THAT THE DUAL CLUTCH ON THE TRANSMISSION NEEDS TO BE REPLACED AT 80,000 MILES
EXTREME STALLING PROBLEMS DRIVING ON FREEWAY AND GOING ON INCLINES. CAR HAS HEAVY JERKING AT STOP AND GO SPEEDS. TRANSMISSION LIGHT CAME ON ASKING TO PULL OVER AND WAIT 6 MINUTES FOR OVERHEATING. 3 TIMES IN LESS THAN A YEAR CAR HAS BEEN TO THE SHOP
2014 FORD FOCUS. CONSUMER WRITES IN REGARDS TO SEVERAL SAFETY RECALLS RECEIVED ON VEHICLE AFTER PURCHASE. *LD THE CONSUMER STATED THE TRANSMISSION WOULD SLIP WHILE TRAVELING UPHILL WITH THE CRUISE CONTROL ACTIVATED, THE HEADLIGHTS SHUT OFF, AND THE ENGINE WOULD KNOCK. *JS
VEHICLE "SHUDDERS" EXCESSIVELY UPON ACCELERATION AFTER A STOP. STALLED ACCELERATION THAT ALMOST LEAD TO CRASH.TAKEN TO FORD DEALERSHIP AND TOLD THAT THE DUAL CLUTCH ON THE TRANSMISSION NEEDS TO BE REPLACED AT 63,000 MILES
TL* THE CONTACT OWNS A 2014 FORD FOCUS. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: (NUMBER NOT ASSIGNED YET) REGARDING THE POWER TRAIN. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. BILL COLLINS FORD LINCOLN OF LOUISVILLE (4220 BARDSTOWN RD, LOUISVILLE, KY 40218, (502) 459-9550) WAS CONTACTED AND CONFIRMED THAT THE PARTS WERE NOT AVAILABLE FOR THE RECALL REMEDY. THE MANUFACTURER WAS NOT MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.
TL* THE CONTACT OWNS A 2014 FORD FOCUS. WHILE DRIVING, THE VEHICLE SLOWED DOWN AND THE RPMS SUDDENLY INCREASED, WHICH CAUSED THE VEHICLE TO SPEED UP AGAIN. THE CONTACT TOOK THE VEHICLE TO VISTA FORD LINCOLN OF OXNARD (1501 AUTO CENTER DR, OXNARD, CA 93036, (805) 983-6511) AND THEY RE-CALIBRATED THE ENGINE. THE VEHICLE'S PERFORMANCE IMPROVED, BUT THE FAILURE RECURRED AND WORSENED. THE VEHICLE WAS TAKEN TO ANOTHER UNKNOWN FORD DEALER AND THEY REPLACED THE TRANSMISSION CONTROL MODULE AND THE TRANSMISSION CLUTCH. AFTER A COUPLE OF MONTHS, THE FAILURE RECURRED. THE DEALER STATED THAT THE TRANSMISSION CLUTCH NEEDED TO BE REPLACED AGAIN. THE DEALER WANTED TO CHARGE FOR THE REPAIR SINCE IT WAS NO LONGER COVERED BY THE WARRANTY. THE FAILURE MILEAGE WAS 36,000.
VEHICLE IS HESITATING FROM START AND SEEMS TO BE HAVING PROBLEMS SHIFTING INTO GEARS. IT STARTED ABOUT 6 MONTHS AGO AND THESE PAST FEW WEEKS SEEMS TO BE GETTING WORSE BY THE DAY
CONTINUOUS PROBLEMS WITH TCM MODULE AND REPLACEMENT OF CLUTCH DISK ASSEMBLY ON 2014 FORD FOCUS. WHEN THESE COMPONENTS GO BAD, THE VEHICLE WILL HAVE A SHUTTERING SENSATION AS IF THE VEHICLE DOES NOT WANT TO GO. THE ISSUE WAS SO BAD THAT IT LEFT MY DAUGHTER STRANDED. WE PURCHASED THE VEHICLE USED IN AUGUST 2015. SINCE PURCHASED THE VEHICLE HAS BEEN BACK TO THE SAME DEALERSHIP WE PURCHASED FROM 5 TIMES FOR THE PROBLEMS MENTIONED EARLIER. IN OCTOBER OF 2018 THE CLUTCH ASSEMBLY WAS REPLACED AGAIN. I ASKE THE DEALERSHIP WHAT COULD BE DONE ABOUT THIS REOCCURRING PROBLEM...ANSWER BUY AN EXTENDED WARRANTY. BEING DISSATISFIED WITH THIS RESPONSE I CONTACTED FORD CUSTOMER SERVICE ABOUT THIS PROBLEM AND BASICALLY GOT THE DOOR SLAMMED IN MY FACE. I DO NOT UNDERSTAND WHY 2012 AND 2013 HAVE AN EXTENDED WARRANTY OF 100,000 MILES ON THE CLUTCH BUT THE 2014 MODEL YEAR DOES NOT. I HAVE THE EXACT SAME PROBLEM AS THE 2012 AND 2013.
TL* THE CONTACT OWNS A 2014 FORD FOCUS. WHEN ATTEMPTING TO ACCELERATE FROM A STOP, THE VEHICLE SHUDDERED, HESITATED, AND VIBRATED. THE VEHICLE WAS TAKEN TO THAYER FORD (18039 N. DIXIE HWY, BOILING GREEN, OH) WHERE IT WAS DIAGNOSED THAT THE CLUTCH AND SEAL KIT NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE CONTACT INDICATED THAT THE CLUTCH AND INNER INPUT SHAFT SEALS WERE PREVIOUSLY REPLACED AND THE TRANSMISSION WAS REPROGRAMMED IN AUGUST OF 2017, BUT THE FAILURE RECURRED. THE MANUFACTURER WAS NOT NOTIFIED. THE FAILURE MILEAGE WAS 78,000.
I WAS DRIVING LAST FEBRUARY, 2018, LOW ON GAS. ABOUT TO PULL OFF INTERSTATE TO REFUEL. LESS THAN A MILE FROM EXIT, ENGINE CUT OFF COMPLETELY. NO INDICATOR LIGHT EVER CAME ON THAT I WAS LOW ON FUEL. I PULLED OVER INTO EMERGENCY LANE. WHILE WAITING FOR TOW OPERATOR, MY FOCUS WAS SIDE SWIPED BY A TRACTOR TRAILER AND TOTALED BY CAR INSURANCE. LUCKILY, NEITHER MYSELF NOR BROTHER WERE INJURED. WE WERE IN VEHICLE. IT WAS TERRIBLE. I JUST WANTED SOMEONE WITH NHTSA TO KNOW. I DO NOT BELIEVE I HAD A TWO LITER ENGINE IN THE THING, WHICH IS WHAT THE INCOMPLETE RECALL INDICATES.
POWER STEERING RACK NOISE BACKING CAR UP STEERING CAR OR JUST DRIVING HAD TO HAVE CAR TOWED TO REPAIR SHOP
I BOUGHT MY 2014 FORD FOCUS FROM A DEALERSHIP 2 YRS AGO. THE FIRST WEEK OF DRIVING IT I NOTICED A "SHUDDERING " FEELING AFTER ACCELERATING FROM A STOP. I TOOK IT BACK TO THE DEALERSHIP THAT WEEK AND THE SALESMAN TRIED TO TELL ME THAT WAS NORMAL FOR THIS CAR DUE TO THER "SPECIAL" TRANSMISSION THAT THE FOCUSES HAVE. A WEEK LATER, AFTER NEARLY GETTING BROADSIDED DUE TO THE SHUDDERING AND NOT BEING ABLE TO ACCELERATE GOING UP A HILL FROM A STOP, I BROUGHT IT BACK AGAIN AND HAD THE SERVICE MANAGER GO FOR A RIDE WITH ME AND HE AGREED, I HAD A PROBLEM. LONG STORY SHORT, 2 YRS LATER AND 3 TIMES HAVING THE TRANSMISSION DROPPED AND NEW CLUTCH INSTALLED, I WANT OUT FROM UNDER THIS LEMON OF A CAR. YESTERDAY I HAD ALL THIS DONE FOR THE 3RD TIME UNDER WARRANTY BUT WHEN IT HAPPENS AGAIN W/IN THE NEXT YEAR, AND I FULLY EXPECT IT TO, MY CAR WILL NO LONGER BE UNDER WARRANTY. I CAN NOT AFFORD A $2500 FIX ONCE A YR! I HAVE STARTED THE PROCESS TO HAVE A POSSIBLE BUY BACK AS I STILL OWE A CONSIDERABLE AMT ON MY LOAN. NO ONE AT FORD SEEMS TO CARE. THERE REALLY IS NO FIX FOR THIS PROBLEM. THE INTERNET IS FLOODED WITH COMPLAINTS ABOUT THESE CARS. I'VE ALSO READ THAT SOME PEOPLE HAVE GOTTEN A LETTER EXTENDING THEIR WARRENTY TO 7 YRS OR 100,000 MILES. WHY HAVEN'T I GOTTEN THAT LETTER YET? FORD NEEDS TO MAKE THIS RIGHT! THIS IS A LOUSY UNSAFE CAR!
I PURCHASED THE VEHICLE USED IN AUGUST 2017 WITH 42K MILES ON IT. THE VEHICLE AFTER DRIVING IT FOR A FEW WEEKS NOTICED A SHUDDER IN LOW SPEEDS. I CONTACTED A FRIEND WHO WAS AN AUTOMOTIVE TECHNICIAN HE MADE ME AWARE OF THE ISSUE WITH THIS TYPE VEHICLE AND HOW IT WOULD BE COVERED UNDER A RECALL. I WENT FORWARD AND HAD THE CLUTCH AND TRAINING MODULE REPLACED UNDER THE WARRANTY. TWELVE MONTHS LATER I START EXPERIENCING THE SAME ISSUES WITH THE CAR. I BROUGHT IT AGAIN THE FORD DEALERSHIP REPLACED THE TRAINING MODULE BUT DID NOT REPLACE THE CLUTCH BECAUSE IT WAS NO LONGER COVERED UNDER WARRANTY. THE SERVICE DEPARTMENT TOLD ME THAT I WOULD HAVE TO DEAL WITH FORD DIRECTLY IF I WANTED THIS PART TO BE COVERED BY FORD. I WAS ALSO MADE AWARE THAT THE SAME PARTS WERE REPLACED IN 2015 BY THE PREVIOUS OWNER. I CONTACTED FORD AND SPOKE TO A CUSTOMER SERVICE REPRESENTATIVE AND A SUPERVISOR.. I WAS TOLD THERE WAS NOTHING THEY COULD DO BUT THEY WOULD SUBMIT MY ISSUES TO A THIRD PARTY ARBITRATOR. THAT WAS ALMOST TWO MONTHS AGO. I HAD HEARD OF A CLASS ACTION LAWSUIT WAS GOING ON WITH FORD REGARDING THIS ISSUE.. ALTHOUGH I WAS PAST THE FILING DEADLINE TO BE PART OF THE INITIAL LAWSUIT THE WEBSITE SAID THEY WOULD STILL ADDRESS MY CONCERNS. I WAS ALSO MADE AWARE THAT I NEEDED TO CONTACT FORD DIRECTLY BEFORE I STARTED THE ARBITRATION PROCESS. I CONTACTED THEM A REPRESENTATIVE CALLED ME.. REVIEWED MY CASE AND TOLD ME HE COULD ONLY OFFER ME $400 FOR MY INCONVENIENCE. THE VEHICLE WAS NOT COVERED UNDER MY STATE'S LEMON LAW. WHEN I MENTIONED MY CLUTCH NEEDED TO BE REPLACED AND THE $400 WOULD ONLY COVER A FRACTION OF THE COST HE SAID THEY COULD HELP WITH THE REPAIR UNCERTAIN IF IT WOULD BE COVERED IN FULL. SO I DECIDED TO CONTACT MY STATE'S ATTORNEY GENERAL'S OFFICE. THEY HAVE AGREED TO HELP ME WITH MY CASE BUT SUGGESTED I REPORT MY ISSUES TO THIS AGENCY.
TL* THE CONTACT OWNS A 2014 FORD FOCUS. WHILE THE VEHICLE WAS STATIONARY AND WHILE DRIVING VARIOUS LOW SPEEDS, THE VEHICLE JERKED IN AND OUT OF GEAR WHEN ACCELERATING FROM A COMPLETE STOP. DARCARS FORD LANHAM (9020 LANHAM SEVERN RD, LANHAM, MARYLAND 20706, (301) 459-1100) WAS MADE AWARE OF THE FAILURE AND REPLACED THE TRANSMISSION MODULE; HOWEVER, THE FAILURE RECURRED TWICE. THE CONTACT REPORTED THAT THE PREVIOUS OWNER OF THE VEHICLE HAD THE TRANSMISSION CHECKED AND SERVICED AT 20,600 MILES ON AUGUST 2, 2016. THE CONTACT SERVICED THE VEHICLE FOR THE TRANSMISSION FAILURE ON JULY 18, 2018. THE SAME DEALER RECOMMENDED THAT THE CONTACT DRIVE THE VEHICLE APPROXIMATELY 1,500 MILES TO ALLOW THE POWER TRAIN MODULE TO ADJUST ITSELF. THE FAILURE RECURRED. THE CONTACT STATED THAT THE FAILURE WAS INTERMITTENT. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS 37,320. *TT CONSUMER STATED CLUTCH WAS REPLACED AT DARCARS FORD. *JB
MY VEHICLE WAS REPAIRED MULTIPLE TIMES BY FORD WHEN UNDER WARRANTY FOR THEIR TRANSMISSION PROBLEMS TAKING A MANUAL TRANSMISSION AND RUNNING IT LIKE AN AUTOMATIC KIND. I HAD TO HAVE A NEW CLUTCH PUT IN AS MINE WAS SEVERELY DESTROYED. ONCE ALL THE REPAIRS WERE FINALLY ACCOMPLISHED AND THE POWER CONTROL MODULE, TRANSMISSION CONTROL MODULE (TCM WAS REPLACED) AND REPROGRAMMED MANY TIMES THE CAR FINALLY WAS DRIVING NORMALLY AS IT SHOULD AS I BOUGHT THIS CAR BRAND NEW WITH ONLY 13 MILES ON IT. NOW MY CAR IS EXHIBITING CLUTCH CHATTER IF I START OUT A BIT SLOWLY SUCH AS FROM SAY A SCHOOL BUS STOP. IF I START OUT WITH A BIT OF SPEED NO CHATTER AT ALL. I AM NOT SURE IF THIS IS HAPPENING TO OTHER FORD FOCUS (MANY TYPES OF SE ETC.) OWNERS AND IF THIS TRANSMISSION PROBLEM WITH THE POWER CONTROL MODULE (PCM), TRANSMISSION CONTROL MODULE (TCM), CLUTCH, TRANSMISSION AND ANY OTHER POWERTRAIN PARTS AFFECTED BY THESE MANY PARTS SHOULD BE UNDER AN EXTENDED RECALL/REPAIR STATUS FOR THE LIFE OF THE CAR SINCE FORD CREATED THE PROBLEM INITIALLY WITH THE MANUAL TRANSMISSION USED LIKE A NORMAL AUTOMATIC TRANSMISSION? PERHAPS IF MORE FORD FOCUS OWNERS COMPLAIN THEN WE WILL AS OWNERS HAVE A LESS TROUBLED MIND REGARDING WHAT HAPPENS TO SAY AT 50,000 MILES ETC. WITHOUT AN EXTENDED WARRANTY. I HAVE NOTICED THE ABOVE CLUTCH CHATTER OVER THE PAST SEVERAL MONTHS IT IS HARD TO PUT AN EXACT DATE BUT THE LAST DAY I DROVE MY CAR (11/13/2018) IS THE LAST DATE I NOTICED THE POTENTIAL CLUTCH PROBLEM. I WILL REPORT MY CONCERNS TO THE DEALER AND INFORM THEM THAT I REPORTED THIS SAME PROBLEM TO YOUR WEBSITE (WWW.NHTSA.GOV). I AM HOPING TO NOT HAVE ANY REPAIR INVOICES FOR THIS PROBLEM EVER UNTIL I SELL THE CAR OR TURN IT IN FOR A NEW ONE. PLEASE ADVISE THANK YOU. *TR
RECEIVED NOTICE STATING 'STEERING ASSIST FAULT, SERVICE NOW' WHILE DRIVING ON THE HIGHWAY. TURNED CAR OFF AND THEN BACK ON ON THE SIDE OF HIGHWAY AND RECEIVED MESSAGE STATING, 'STEERING LOSS, STOP SAFELY.' ALL WITHIN 5-10 MINUTES OF EACH OTHER. ALMOST WRECKED MULTIPLE TIMES TRYING TO GET MY CAR TO SAFETY.
VEHICLE STALLS,JERKS AND ACCELERATES,HAVE ALMOST BEEN IN A COUPLE OF WRECKS BECAUSE OF THIS.HAS BEEN REPAIRED ONCE BUT STILL HAVE A SERIOUS PROBLEM WITH IT.WAS TOLD TO BRING IT IN FOR DOOR HATCH AND FUEL TANK RECALL.THEY TELL ME NOW THAT I NEED A CLUTCH THAT IS GOING TO COST OVER 1000.00.THE CLUTCH ISSUE HAS GOT TO BE BECAUSE OF THE MODULE THAT HAS BEEN REPLACED AND NEVER HELPED ANYWAYS.
HARSH JERKING AND SHUDDERING WHEN ACCELERATING. FORD HAS A RECALL ON THE TRANSMISSION FOR THIS PROBLEM, YET THEY REFUSED TO FIX MINE BECAUSE ITS 65000 MILES. WAS NEVER TOLD ABOUT THIS WHEN I GOT THE CAR (~35000) - WOULD HAVE FIXED SOONER IF I WAS. GOT CLUTCH REPLACED MONTHS AGO, FIXED THIS FOR A LITTLE, NOW THE PROBLEM IS BACK.
MY FORD FOCUS 2114 KEEPS STALLING AT RANDOM WHILE ON THE HIGHWAY I NEEDED IT TOWED TO JACK MADDEN FORD NORWOOD MASS 2 TIMES BUT IT HAS STALLED AND WOULD EVENTUALLY RESTART. THEY TOLD ME IT WAS FIXED ALL 3 TIMES THAT IT WAS AT THE DEALERSHIP.BUT IT STILL HAPPENS IT HAPPENED AGAIN ON 11/02/2018. PLEASE HELP ME WITH THIS ISSUE BEFORE I OR A FAMILY MEMBER GETS KILLED OR SERIOUSLY INJURED. THANK YOU.ALWAYS MOVING
I WAS DRIVING ON THE 60 FWY WHEN MY 2014 FORD FOCUS TRANSMISSION SHIFTED INTO LOW GEAR CAUSING ME TO PULL OVER AND CALL FOR ASSISTANCE.
MY 2014 FORD FOCUS IS EXHIBITING A TRANSMISSION PROBLEM SUCH THAT IT DOES NOT ACCELERATE WHEN THE THROTTLE IS PRESSED. IT HAS EXCESSIVE 'SHUDDER' FROM THE CLUTCH ENGAGEMENT AND WILL LURCH OR FAIL TO ACCELERATE WHEN MOVING FROM A STOP SIGN, OR WHEN MAKING LOW-SPEED MOVEMENTS. THIS REPRESENTS A SAFETY CONCERN AS IT MAY FAIL TO ACCELERATE WHEN MERGING, ENTERING TRAFFIC OR MAKING EVASIVE MANEUVERS. THE PROBLEM IS ONGOING, HOWEVER, THE MOST SERIOUS INSTANCE OF THIS PROBLEM OCCURRED ON SEPTEMBER 29TH 2018, WHERE MY VEHICLE DRAMATICALLY SHUDDERED AND FAILED TO ACCELERATE WHILE RETURNING HOME FROM A SHORT TRIP. THE VEHICLE WAS INSPECTED ON NOV 3RD BY A FORD DEALER WHO INDICATED THE CLUTCH AND RELATED PARTS WOULD NEED TO BE REPLACED, THEY ALSO NOTIFIED US THAT THIS WAS REPLACED ONCE BEFORE WHEN THE VEHICLE HAD ABOUT 24,000 MILES. AT PRESENT, THE VEHICLE HAS A BIT OVER 79,000 MILES. UPON CONTACTING FORD TO DETERMINE WHETHER MY VEHICLE WAS ELIGIBLE FOR THE CLUTCH SERVICE RECALL '14M01', THEY INDICATED THAT I WOULD NEED TO CONTACT NHTSA IN ORDER TO HAVE MY VEHICLE FLAGGED AS ELIGIBLE.
THIS CAR SUFFERS FROM THE POWERSHIFT TRANSMISSION ISSUE THAT CAUSES DANGEROUS JERKING AND ACCELERATION ISSUES. I HAVE CONTACTED FORD REGARDING THIS AND THEY STATE THIS CAR IS NOT COVERED UNDER THE EXTENDED WARRANTY AND I HAVE TO PAY FOR THE REPAIRS MYSELF WHICH WILL RUN 2K. THIS CAR WAS JUST PURCHASED USED 3 MONTHS AGO AND IS DANGEROUS. HOW THIS CAR DOES NOT FALL UNDER THE EXTENDED WARRANTY, I DON'T UNDERSTAND.
TL* THE CONTACT OWNS A 2014 FORD FOCUS. WHILE DRIVING VARIOUS SPEEDS, THE VEHICLE JERKED AND HESITATED WHEN ATTEMPTING TO ACCELERATE. THE VEHICLE WAS TAKEN TO MCNELLY WHALEY MOTORS (750 DOLLY PARTON PKWY, SEVIERVILLE, TN) WHERE IT WAS DIAGNOSED THAT THE POWERTRAIN CONTROL MODULE, CANISTER PURGE VALVE, CARBON CANISTER, AND FUEL TANK WERE FAULTY AND NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE CONTACT RECENTLY RECEIVED A RECALL NOTICE FOR NHTSA CAMPAIGN NUMBER: 18V735000 (FUEL SYSTEM) FOR THE FAILURES DESCRIBED. THE CONTACT WAS INFORMED THAT THE PARTS NEEDED TO REPAIR THE VEHICLE WERE NOT AVAILABLE. THE FAILURE MILEAGE WAS 90,000.
TRANSMISSION GAVE OUT WHILE DRIVING ON THE HIGHWAY. HAD TOWED TO DEALERSHIP, WHO REPAIRED WITH THE SAME PARTS. THE VEHICLE REPAIR WAS COMPLETED AND BROKE DOWN WITH THE SAME ISSUE AFTER DRIVING 50 FT. UNTIL TODAY, THE TRANSMISSION IS UNPREDICTABLE AND UNSAFE, AND NOW THE POWER STEERING ASSIST WENT OUT, LUCKILY I JUST GOT OFF THE HIGHWAY AND BACK TO WORK WHEN THIS OCCURRED. I'VE SEEM NUMEROUS REPORTS ON BOTH OF THESE ISSUES, AND FORD WANTS $2500 TO REPAIR THE STEERING, AND SAYS THEY CANNOT CHECK THE TRANSMISSION UNTIL THEN. THEY ALSO INDICATED THAT THEY AREN'T SURE IF THE TRANSMISSION WOULD BE REPAIRED AGAIN, AND IT WOULD DEPEND ON HOW 'BAD' IT IS. THIS IS A COMPLETELY UNSAFE VEHICLE, WHICH I AM STILL PAYING FOR, AND IS UNUSABLE AT THIS TIME, UNLESS I DECIDE TO DRIVE IT IN UNSAFE CONDITIONS. FORD IS NOT CONCERNED ABOUT THEIR CUSTOMERS OR SAFETY.
TL* THE CONTACT OWNS A 2014 FORD FOCUS. WHILE DRIVING VARIOUS SPEEDS, THE VEHICLE HESITATED AND FAILED TO RESPOND WHEN THE ACCELERATOR PEDAL WAS DEPRESSED. DICK SMITH FORD (LOCATED AT 9505 E STATE RTE 350, RAYTOWN, MO 64133, (816) 353-1495) WAS NOTIFIED. THE MANUFACTURER WAS NOT CONTACTED. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE APPROXIMATE FAILURE MILEAGE WAS 90,000.
TL* THE CONTACT OWNS A 2014 FORD FOCUS. THE CONTACT STATED THAT THE VEHICLE SHUTTERS WHEN GOING AROUND TURNS. THE CONTACT HAD TO HAVE THREE CLUTCHES REPLACED BY THE DEALER BARBER FORD OF HAZLETON (1112 N CHURCH ST, HAZLETON, PA 18202, (570) 454-2414). THE CONTACT STATED THAT THE WARRANTY WOULD EXPIRE NEXT YEAR AND WAS CONCERNED SINCE THE CLUTCHES LAST ONLY A FEW MONTHS BEFORE THEY HAD TO BE REPLACED. THE DEALER STATED THAT THE VEHICLE WAS NOT ACCEPTING THE CLUTCHES. THE CONTACT IS CURRENTLY ON A WAITING LIST TO HAVE HER CLUTCH REPLACED FROM IT MALFUNCTIONING BACK IN JULY OF 2018. THE MANUFACTURER HAD NOT BEEN CONTACTED. THE FAILURE MILEAGE WAS 26,000.
THERE IS A CLUTCH MALFUNCTION ON THE CAR. CAUSING THE CAR TO HESITATE,SHUDDER, OR RATTLE UPON ACCELERATION.
A LETTER ADDRESSED TO PRESIDENT TRUMP EXPRESSING CONCERNS REGARDING THE DEFECTIVE TRANSMISSION IN HER 2014 FORD FOCUS. *AS *JS
CAR STARTED STUTTERING POWER WITH IN 3 MONTHS OF HAVING IT. JERKS AND HESITATES WHEN ACCELERATING. CLUTCH ASSEMBLY HAS BEEN REPLACED 3 TIMES. CAR ONLY HAS 30,000 MILES. SEPT OF 2018 WHILE CROSSING BRIDGE WITHOUT ANY WARNING CAR JUST STOPPED IN MID DRIVE! VERY SCARY! TOWED TO FORD. WAS CHARGED FOR SOME MALFUNCTION??!! CAR IS STILL SHUTTERING AND HAS DIFFICULTY GETTING TO SPEED. FILED COMPLAINT WITH FORD BACK IN 2016 THAT I DIDN'T FEEL CAR WAS SAFE. NO RESPONSE! AFTER THIS LAST INCIDENT I AM AFRAID TO DRIVE VERY FAR FOR FEAR IT WILL JUST STOOP RUNNING MID DRIVE. AVOID ALL HIGHWAYS BECAUSE OF THIS
BOUGHT THE CAR IN MARCH 2018, BY MAY 2018, CAR HAD TROUBLE WITH STAYING STARTED AFTER I STARTED IT. IT WOULD SHUT OFF BEFORE REACHING THE END OF MY DRIVEWAY. BUT ONCE IT WAS JUMPED IT WOULD START BACK UP AND DRIVE AGAIN FOR A BIT. BY AUGUST, IT WAS HAPPENING AT LEAST ONCE A WEEK. THEN IT STOPPED WORKING ALL TOGETHER. COULDN'T JUMP IT, REPLACED THE BATTERY, IT DIDN'T HELP, TOOK IT UP TO THE DEALER, THEY WEREN'T ABLE TO IDENTIFY THE ISSUE, TOOK IT TO OUR LOCAL CAR SHOP, IT WAS THERE FROM AUGUST TIL THE END OF SEPTEMBER WHERE THEY WERE UNABLE TO IDENTIFY THE ISSUE, STILL HASN'T BEEN RESOLVED BUT IT IS CURRENTLY DRIVING ALTHOUGH IT IS HAVING ISSUES AS WELL. DASH WILL GO BLACK, WHEN IDLING IT SHUTTERS, NO SCREEN UNTIL IT'S ACTUALLY STARTED. REAR VIEW CAMERA HAD QUIT THEN STARTED TO WORK AGAIN.
WHILE DRIVING FROM STORE AND HAVING MY 4 YEAR OLD GRANDDAUGHTER. MY REAR LEFT DOOR OPEN. AT FIRST I THOUGHT I CLOSE IT BUT YET I DIDN'T SINCE THE CAR SEAT IS ON THE OTHER SIDE. I HAVE THE DOOR TIDE WITH CABLE UNTIL IT GETS REPAIR.
ON 10/25/18. CAR AT DALE IN NEUTRAL. HEAT ON SETTING SPEED 2. SECOND SETTING FLOOR DASH COMBO. THE VENTS ON DASH WERE HOT ENOUGH TO CAUSE BURNS TO HANDS IF TOUCHED. GAUGE FOR ENGINE TEMP SHOWED MID RANGE. CHECK OF ANTIFREEZE SHOWED ADIQUITE LEVEL. WHEN CAR WAS IN MOTION THE TEMP WAS COOLER BUT STILL WARMER THAN IT SHOULD BE.
TRANSMISSION IS DEFECTIVE. FUEL DELIVERY SYSTEM IS DEFECTIVE VEHICLE STALLED WHILE TURNING LEFT. ALMOST GOT HIT BY ONCOMING TRAFFIC
I PAYED $372.24 FOR A FUEL SYSTEM PROBLEM I WAS HAVING PROBLEMS WERE ENGINE WAS STALLING,VAPOR MANAGEMENTVALVE WAS REPLACED.NOW THERE IS A RECALL THAT IS NOT COMPLETE.WHY AM I BEING CHATGED FOR THIS RECALL?I WOULD COME TO A STOP SIGN OR A RED LIGHT AND MY CAR WOULD TURN OFF.THIS IS NOT FIRST TIME I TAKE MY CAR TO FORD I ALSO HAD TO TAKE IT IN FOR TRANSMISSION RECALL.
HORN - BEGAN WORKING INTERMITTEDLY, THEN NOT AT ALL. FIRST NOTICED WHEN LOCKING AND SETTING ALARM, THEN WHILE DRIVING AT NORMAL SPEED OR AT A STAND STILL
TAKATA RECALL THERE NO SOUND FOR THE RADIO THE DASH BOARD FOR THE RADIO IS BLANK BEFORE IT WENT BLANK IT WAS MAKING A LOT OF NOISY
CONSTANT SHUDDERING WHEN ACCELERATING . THE WHOLE CAR SHAKES AND FEELS LIKE THE ENGINE IS ABOUT TO FALL OUT. FORD DOUBLE CLUTCH TRANSMISSION ON 2014 FORD FOCUS NEEDS TO BE RECALLED.
ENTIRE ELECTRICAL SYNC SYSTEM HAS SHUT DOWN AND NO LONGER FUNCTIONS. WHILE THE SYNC WAS GOING OUT, THE SPEAKERS WOULD CRACKLE AND MAKE LOUD, STARTLING POP SOUNDS. THIS CAUSED JERKY DRIVING AS THEY WOULD POP WITHOUT ANY NOTICE, EVEN IF THE SYNC SYSTEM WAS TURNED OFF. RECENTLY, THE WIND SHIELD WIPERS TURNED ON AND WERE SPORADICALLY INCREASING/DECREASING IN SPEED AND WOULD NOT TURN OFF. THE CAR WAS ON (NOT THE ENGINE) AND PARKED WHEN THE WIPERS TURNED ON. ATTEMPTED TO TURN THE CAR OFF, RESET BY OPENING THE DOORS, AND TURNING THE CAR BACK ON. THEY PAUSED AND THEN STARTED UP AGAIN ONCE THE CAR WAS DRIVING ON CITY STREETS. THE SPEAKERS POPPING AND THE RADIO MALFUNCTION OCCURS WHILE DRIVING, WHILE PARKED, WHEN THE CAR IS ON, AND WHEN IT IS OFF. THIS PROBLEM HAS BEEN GETTING WORSE AND WORSE OVER THE PAST YEAR.
WHEN TRYING TO ACCELERATE, THE VEHICLE WILL MAKE A SORT OF STUTTERING, OR HAVE A DELAY IN ACCELERATION. SOMETIMES I NOTICE THE RPMS INCREASING WITHOUT REASON, ALMOST AS IF IT SKIPS SHIFTING MAYBE OR HAS A DELAYED SHIFT? I HAVE NOT TRIED IN "SPORT" MODE TO SEE IF MANUALLY SHIFTING SOLVES THE PROBLEM. I ALSO HAVE NOT BEEN ABLE TO IDENTIFY ANY OTHER COMMON THINGS, SUCH AS A CERTAIN FUEL LEVEL, INTERNAL OR EXTERNAL TEMPERATURE, OR RATE OF INTENDED ACCELERATION, THOUGH I WOULD NOT RULE OUT ANYTHING. I HAVE NOTICED THIS HAPPENING BOTH IN TOWN DRIVING AND HIGHWAY DRIVING, THE DELAY IN ACCELERATION OR STUTTERING. THERE IS ALSO A DISTINCT SHUDDER THAT HAPPENS OCCASIONALLY. I AM NOT SURE IF IT IS AN ISSUE WITH FUEL (FLOODING MAYBE? OR A DELAY IN FUEL INJECTION?) OR AN ISSUE WITH THE POWER TRAIN (ANY ISSUE IN THE TRANSMISSION WITH SHIFTING?) OR MAYBE AN ISSUE IN SPEED CONTROL (A MISSED CONNECTION BETWEEN THE ACCELERATOR PEDAL OR THROTTLE CONTROL CABLES AND THE NEXT STEP IN THE CHAIN?). I JUST KNOW THAT SOMETIMES I NEED TO ACCELERATE TO GET IN A SPOT IN A LINE OF TRAFFIC AND WHEN THE CAR DOESN'T 'GO' WHEN I NEED IT TO AND IT SHUDDERS OR HAS A STUTTER OR DELAY, IT CAUSES THE CAR I WAS GETTING IN FRONT OF TO HAVE TO BRAKE AND IF THEY DON'T, THEN MY CHILDREN IN THE BACK SEAT ARE PUT AT RISK. THIS HAS HAPPENED MULTIPLE TIMES, NOT JUST THE DATE INDICATED.
DRIVING AND VEHICLE COMPLETELY SHUTDOWN AFTER A LOUD CRUNCHING NOISE COMING FROM THE FRONT OF CAR. A BUNCH OF CODES FLASHED ACROSS THE DASH . VEHICLE WOULDN'T START. HAD TO TOW IT HOME. THE TRANSMISSION LIGHT STAYS ON NOW WHEN I TURN KEY ON.
LUG NUTS. I HIT A CURB NEAR MY HOUSE CUTTING THE SIDE WALL OF MY TIRE. TIME WENT FLAT. WHEN I WENT TO CHANGE THE TIRE THE LUG WRENCH WOULD NOT FIT ONTO THE LUG NUT. I CALLED FORD FOR HELP THE TOLD ME IT WAS A COMMON PROBLEM. THE ALUMINUM COVER ON NUT "SWELLS" MAKING IT IMPOSSIBLE FOR THE WRENCH TO FIT. I HAD TO POUND THE WRENCH ON WITH A RUBBER MALLET, AND KNOCK IT OFF AFTER LOOSENING THE NUT. IF I WAS ON A FREEWAY WITH OUT ACCESS TO A MALLET I WOULD HAVE BEEN STRANDED AND IN A VERY DANGEROUS SITUATION. FORD TOLD ME IT IS A COMMON PROBLEM WITH ALL MANUFACTURES, LES SCHWAB WHERE I BOUGHT MY TIRES TOLD ME THEY SEE IT EVERY DAY, A COMMON PROBLEM, THE TIRE SHOP AT COSTCO WHERE I WORK TOLD ME THE SAME. I SOUNDS TO ME YOU ARE PUTTING PEOPLES LIVE IN DANGER BY LETTING CAR COMPANY'S GET AWAY WITH THIS. THEY SHOULD AT LEAST BE SUPPLYING DRIVERS WITH RUBBER MALLETS.
MY 2014 FORD FOCUS HAS THE WORST SHUDDER AND SHAKE WHEN STARTING OUT FROM A STOP THE THE WHOLE VEHICLE SHAKES AND SHUDDERS LIKE THE WHEELS ARE GOING TO COME OFF. ONCE YOU GET UP TO SPEED IT NORMALIZES BUT AS ACCELERATING IT IS JUST A PAINT SHAKER OF A CAR. I HAVE HAD MY CAR IN 7 TIMES FOR THE TRANSMISSION CLUTCH PROBLEMS. IT HAS BEEN REPLACED 3 TIMES. TWICE BEFORE THE INITIAL WARRANTY WAS UP AND THEN AGAIN LAST YEAR WHEN THEY EXTENDED THE ONE TIME WARRANTY REPAIR. THE CLUTCH ISSUE IS STILL PERSISTING AND THEY MADE ME PAY FOR A THROW OUT BEARING LAST TIME IT WAS REPLACED EVEN THOUGH THAT PART WAS DIRECTLY RELATED TO THE CLUTCH PROBLEM THE CAR HAS HAD SINCE PURCHASE. THE 4 OTHER TIMES I BROUGHT THE CAR IN I WAS JUST TOLD THAT IT IS NORMAL FOR THE CAR TO SHAKE A LITTLE. I DO T BELIEVE THAT AT ALL AND I AM TIRED OF THIS PIECE A CRAP CAR WITH ITS TRANSMISSION ISSUES AND FORD DOING NOTHING MORE TO HELP THE CONSUMERS OUT WITH THE PROBLEM WHEN THEY FULLY KNOW IT IS THEIR PROBLEM WITH THE CAR. WHEN I GO TO MY FORD APP AND LOOK UP THE SERVICE RECORDS IT IS LISTED AS UNKNOWN WITH A 0 DOLLAR AMOUNT WHEN THE TRANSMISSION ISSUES WERE 'FIXED'.
I BOUGHT THE CAR IN MARCH OF 2018 WITH 34,600 MILES. IT WAS SHIFTING ODDLY WHEN I PURCHASED THE CAR, CALLED THE DEALERSHIP VALUE MOTORS IN NEW ORLEANS, LAWHERE IT WAS PURCHASED. HE SAID THAT IT WAS NORMAL DUE TO THE TRANSMISSION TYPE. A FEW WEEKS LATER I PULLED THE CARFAX REPORT AND SAW THAT MY TRANSMISSION WAS SERVICED FOR THE TRANSMISSION CONTROL MODULE.. WHILE ACCELERATING FROM A COMPLETE STOP, THE VEHICLE JERK SAND STUTTERS ALL THE TIME. THERES NO WARNING INDICATOR ILLUMINATED.NOW SHUTTERS SHIFTING FROM 1ST TO 2ND AND 2ND TO 3RD. RPMS GET REALLY HIGH BEFORE THE CAR ACTUALLY TAKES OFF. I BROUGHT THE CAR TO A FORD DEALERSHIP (ROBINSON BROTHERS BATON ROUGE) TODAY 10/01/2018 WAS TOLD I NEED A NEW CLUTCH. MY CAR HAS 46,417 MILES AND I WAS TOLD IT IS NOT COVERED UNDER ANY WARRANTY BECAUSE IT WAS MANUFACURED SEPTEMBER 15, 2013 . ITS 1692.44 BEFORE TAXES. I CALLED FORDS CUSTOMER SERVICE AND THEY SAID THEY COULDNT DO ANYTHING TO HELP. THIS CAR IS VERY SCARY TO DRIVE. TO MAKE MATTERS WORSE, I HAVE TROUBLE BUCKLING THE REAR DRIVERSIDE SEATBELT AT TIMES &I HAVE 3 SMALL CHILDREN AND I FEEL LIKE THE CAR IS UNSAFE FOR THEM AND ME.
WHILE ON A ROAD TRIP, THE CAR WAS FUNCTIONING NORMALLY WHEN I STOPPED AND TURNED OFF THE IGNITION AT A GAS STATION TO GET FUEL. WHEN I RESTARTED THE CAR, THE POWER STEERING DID NOT FUNCTION AND I HAD A NOTIFICATION ON THE DASH STATING THIS AS WELL. THIS VEHICLE ONLY HAS 39,900 MILES AND I HAVE BEEN QUOTED A REPAIR COST OF ~$3,000.
PULLED OUT OF MY PARKING SPOT AND THE VEHICLE STARTED SHUTTERING AND LURCHING FORWARD AND THEN COMPLETELY SHUT OFF. THOUGHT IT WAS A DEAD BATTERY BUT UPON FURTHER INSPECTION SOMETHING IS WRONG WITH THE FUEL LINE. WHEN I POUR GASOLINE IN, IT COMES RIGHT OUT OF THE BOTTOM OF THE CAR.
TL* THE CONTACT OWNS A 2014 FORD FOCUS. WHILE DRIVING 35 MPH, THE VEHICLE SHUDDERED AND JERKED WITH NO FORWARD MOTION. THE VEHICLE WAS TAKEN TO JORDAN FORD (13010 IH 35 NORTH, SAN ANTONIO, TX 78233), BUT THEY WERE UNABLE TO FIND THE CAUSE OF THE FAILURE. THE MANUFACTURER WAS CONTACTED AND STATED THAT THE VEHICLE WAS NOT INCLUDED IN A SERVICE CAMPAIGN OR RECALL. THE FAILURE MILEAGE WAS 70,000.
WAS DRIVING I10 TO VISIT MY MOM IN MILTON FL WHEN SUDDENLY I COULD NOT STEER THE CAR...THE POWER ASSIST FAILURE LIGHT CAME ON. HAD TO MANHANDLE THE CAR THE REMAINING 120 MILES WHERE I LEFT IT SIT FOR A DAY AND HAD TO DRIVE IT BACK TO JACKSONVILLE FL BECAUSE THE ONE PLACE IN THAT AREA - PENSACOLA - THAT COULD FIX IT WOULD NOT BE ABLE TO UNTIL TUES. AND I HAD TO BE TO WORK MON. STEERING ASSIST WAS OFF AND ON. MOSTLY OFF, MY ENTIRE DRIVE HOME. WE WERE ABLE TO GET IT BACK TO THE DEALER WHERE WE BOUGHT IT - BRAND NEW IN 2014 - ON MON. AND IT WAS FIXED TUES. $3004.96 LATER...
SEVERE TRANSMISSION SHUDDER WHEN APPLYING GAS AFTER STOPPING. IT HAS BEEN DIAGNOSED THAT IT NEEDS A NEW CLUTCH.I AM FIRST OWNER OF CAR AND THIS CLUTCH HAS BEEN REPLACED BEFORE. THIS IS A BAD PURCHASE THAT FORD SHOULD EITHER EXCHANGE OR REFUND FOR.
TL* THE CONTACT OWNS A 2014 FORD FOCUS. THE CONTACT CALLED ON BEHALF OF THE DRIVER. WHILE DRIVING AT AN UNKNOWN SPEED, THE STEERING WHEEL SEIZED AND THE POWER STEERING WARNING INDICATOR ILLUMINATED. THE VEHICLE WAS ABLE TO BE COASTED TO THE SIDE OF THE ROAD AND WAS TOWED TO A TOW LOT. THE VEHICLE WAS LATER TAKEN TO AN INDEPENDENT MECHANIC WHERE IT WAS DIAGNOSED THAT THE STEERING COMPUTER SYSTEM FAILED AND NEEDED TO BE REPLACED. THE VEHICLE WAS REPAIRED. THE VEHICLE WAS NOT TAKEN TO A DEALER. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE AND INFORMED THE CONTACT THAT NO RECALL WAS ASSOCIATED WITH THE VIN. THE APPROXIMATE FAILURE MILEAGE WAS 51,000. THE VIN WAS NOT AVAILABLE.
TAKATA RECALL AMONGST THE KNOWN RECALLS, IS A LOT OF UNSAID ISSUES WITH THIS VEHICLE. IT STARTED WITH THE TCM. WHEN I HAD THE DEALER FIX IT, THE CODES WERE SHOWING OK BUT THE VEHICLE CONTINUED TO DISPLAY THE SAME ISSUES WHEN TRYING TO ACCELERATE. FOR SOME REASON WHEN DRIVING, IT SEEMS AS IF I'M DRIVING A MANUAL VEHICLE INSTEAD OF A AUTOMATIC. THE CLUTCH IS GIVING ME PROBLEMS. IT TEND TO GET STUCK IN THE HILL ASSIST MODE. A FEW WEEKS AGO MY CAR JUST DIED. IT SEEMED TO BE THE BATTERY. WHEN REPLACED IT WAS OK FOR A DAY OR SO. I HAD IT CHECKED TO SEE IF MY ALTERNATOR WAS BAD. IT BOTH PLACES STAYED IT WAS FINE. PERIODICALLY IT WOULD STOP. IT DIDN'T SEEM LIKE THERE WHERE ANY DETERMINING FACTORS ON WHEN (LIKE COLD OR HOT WEATHER). SO I DROVE IT LESS. ONE DAY WHEN DRIVING, GOING 46 MPH, IT JUST SHUT DOWN. THE SCREEN SHOWED 'NOT IN PARK', STARTING SYSTEM FAULT AND IT WOULD NOT ALLOW ME TO PLACE THE VEHICLE IN NEUTRAL. IT THEN BEGAN TO START AND STOP WHENEVER. THE GROUNDS WERE CHECKED, THE STARTER, THE ALTERNATOR, THE FUSE AND ORHERS. MY HORN WOULD SOMETIMES GO OUT FOR DAYS, UP TO WEEKS. WHEN TRYING TO START THE CAR, IT WOULD EVENTUALLY FLASH 'NORMAL MODE'. IT'S SO MANY THINGS GOING ON HERE! I FEAR ALL THE TIME WITH THIS CAR. WHEN THE TCM STARTED ACTING UP, IT STOPPED WHILE DRIVING TOO. I'M A MOTHER OF 5, I'VE HAS THIS CAR FOR 4 YEARS AS FOR THE PAST 2YRS I'VE BEEN LIVING IN FEAR OF MY CHILDREN AND I DYING IN THIS CAR. I'VE SPENT MORE MONEY BUYING RENTALS AND HAVING OTHERS ASSIST WITH TRANSPORTATION WHEN THIS CAR ACTS UP, I COULD'VE PAID HALF OF MY LAST 2YRS OFF. THIS IS NOT FAIR BECAUSE EVERYONE DOESN'T HAVE THE ABILITY TO JUST GET UP A GO TRADE IN A CAR OR WALK AWAY. I'VE BEEN HAVING DIFFERENT PROBLEMS FOR OVER 2 YRS NOW BUT WHEN IT SHUT OFF WHILE DRIVING ON THE HIGHWAY, IT WAS IN THE BEGINNING OF SEPTEMBER 2018 (THIS MONTH) IT GOT WORST AND I HAD IT TOWED TO THE DEALER.
RADIO KEEPS SHUTTING OFF AND MAKING A CRACKLING NOISE THRU SPEAKERS, WILL NOT WORK FOR DAYS AT TIME AND ALSO GOING DOWN ROAD THE CAR COMPLETELY SHUT DOWN AND STARTED BACK ON IT'S OWN. THE CRACKLING NOISE IS ON GOING WITH OR WITHOUT KEY IN IGNITION , ALSO AFTER FILLING ALL THE WAY UP WITH GAS CAR DOESN'T WANT TO START BACK UP, SAFETY LIGHT STAYS ON
TL* THE CONTACT OWNS A 2014 FORD FOCUS. WHILE DRIVING AT AN UNKNOWN SPEED, THE BRAKE AND ACCELERATOR PEDALS WERE DEPRESSED AND THE VEHICLE SHOOK. THERE WERE NO WARNING INDICATORS ILLUMINATED. THE VEHICLE WAS TAKEN TO COURTESY FORD LINCOLN (1313 NE 122ND AVE, PORTLAND, OR 97230, 833-281-3456) WHERE IT WAS DIAGNOSED THAT THE TRANSMISSION CLUTCH FAILED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS INFORMED OF THE FAILURE AND ADVISED THE CONTACT TO FILE A COMPLAINT WITH NHTSA. THE FAILURE MILEAGE WAS APPROXIMATELY 63,003.
THE TRANSMISSION CLUTCHES SLIP SO BAD IN THESE AUTOMATIC TRANSMISSIONS. WHEN YOU PULL ACROSS AN INTERSECTION SOMETIMES IT DON'T CATCH AND IT HESITATES. YOU DON'T KNOW IF IT'S GOING TO STALL OR NOT. IT'S WORSE ON STOP AND GO TRAFFIC. I WAS TOLD THE CLUTCHES ARE UNDER EXTENDED WARRANTY FROM A LAWSUIT. MY VEHICLE WAS MADE ON 9/24/2013. SUPPOSEDLY THE CUTOFF DATE WAS JUNE OF THAT YEAR. THESE CARS ARE FAULTY. I PULLED OUT ACROSS A MEDIAN AND THE CAR TOOK OFF THEN HESITATED. RIGHT AS TRAFFIC WAS APPROACHING
CAR SHUDDERS AND FEELS LIKE TRANSMISSION PROBLEMS. REPLACED CLUTCH UNDER WARRANTY AT 31,000 MILES AND NOW AT 75,000 IS IS GONE AGAIN. OVER $1,200 REPAIR NOT COVERED BY FORD.
BOUGHT CAR NEW. AUTO TRANS CLUTCH ASSEMBLY HAD TO BE REPLACED AT 40,000 MILES IN JULY 2017. TOOK BACK TO DEALERSHIP IN AUGUST 2018 BECAUSE PART FAULTY AGAIN. DEALER WANTS ME TO PAY $1,200. FORD WILL NOT COVER THE REPLACEMENT.
TL* THE CONTACT OWNS A 2014 FORD FOCUS SE. WHILE THE VEHICLE WAS STATIONARY AND WHILE DRIVING VARIOUS SPEEDS, THE WINDSHIELD WIPERS FAILED TO OPERATE. WHILE THE VEHICLE WAS IDLING AT A RED LIGHT, THE WINDSHIELD WIPERS SPONTANEOUSLY BEGAN MOVING BACK AND FORTH. THREE MONTHS AGO, WHILE DRIVING VARIOUS HIGH SPEEDS ON THE FREEWAY, BOTH WINDSHIELD WIPERS SPONTANEOUSLY ACTIVATED. ONCE THE CONTACT ARRIVED AT HIS DESTINATION, THE CONTACT TURNED OFF THE VEHICLE AND THE FAILURE RECURRED. THE CONTACT STATED THAT THE FAILURE OCCURRED CONTINUOUSLY UNTIL THE FUSE TO THE WINDSHIELD WIPERS WAS REMOVED. A DEALER AND THE MANUFACTURER WERE NOT MADE AWARE OF THE FAILURES. THE FAILURE MILEAGE WAS APPROXIMATELY 49,000.
PURCHED VEHICLE MARCH 6TH 2015.GOT THE EXTENDED WARRENTY SINCE THEN THE TRANSMISSION WAS FIXED 3 TIMES AND NOW THE ELECTRONIC ASSIST STEERING WENT OUT WHILE PULLING IN MY DRIVE MAKING ME HIT MAILBOX AND MAKE DENT IN HOOD OF CAR.CALLED 3 DIFFERENT DEALERS AND ALL 3 SAID SORRY THAT'S NOT ON RECALL EVEN THOU THE SAME STEERING IS USED ON OTHER FORD VEHICLES AND ARE ON RECALL.MY WARRENTY OZ UP AND CAN NOT AFFORD TO FIX TRANSMISSION AND STEERING.THE TRANSMISSION WAS MOVED OUT TO A 5 YEAR 10K MILE WARRENTY.LIKE I SAID THEY FIXED UNDER WARRENTY 3 TIMES.THIS CAR IS A LEMON AND I HAVE NO CHOICE BUT TO SEND IT BACK AND HOPEFULLY NOT BE CHARGED FOR THE CAR.
AFTER HAVING THE WIPERS REPLACED DURING LAST SERVICE TODAY THE WIPERS BEGAN TO STOP MID WINDSHIELD AND PASSENGER SIDE WOULD JUST DROP DOWN ALL THE WAY AND THEN DRIVER SIDE WOULD DROP AFTERWARDS AND THEY MAY STOP AND START AT WILL. NEVER HAD AN ISSUE TILL THE WIPERS WERE REPLACED BY THE DEALER DURING ROUTINE OIL CHANGE SERVICE. DRIVING AT HIGHWAY SPEEDS AND ITS RAIN GIN TO HAVE WIPERS JUST STOP IS A SAFETY CONCERN.
THE WIPER BLADES ARE GETTING STUCK ON THE WINDOW AND MAKES IT DANGEROUS TO SEE WHEN IT IS RAINING AND I AM DRIVING. ALSO WHEN I PRESS THE ACCELERATOR (GAS PETAL) THE CAR HESITATES TO ACCELERATE WHILE DRIVING.
HELLO, I'M SEEKING HELP FROM YOUR DEPARTMENT AS I AM AN OWNER OF A FORD 2014 FOCUS. I'VE HAD THREE TRANSMISSION/CLUTCH REPLACEMENTS AFTER PURCHASING THE CAR BRAND NEW IN 2014. USUALLY THE CAR BECOMES UNSTABLE/JERKY WHEN DRIVING WHICH SIGNALLED A CLUTCH REPLACEMENT. HOWEVER OVER THE PAST TWO MONTHS AFTER TWO MORE CLUTCH REPLACEMENTS THE TRANSMISSION/ENGINE CEASED WHILE DRIVING IN TOWSON MD INNER CITY STREETS. THE FIRST BEING EXACTLY OVER TWO WEEKS AGO AND WHICH A NEW CLUTCH WAS INSTALLED. I PICKED UP THE VEHICLE AND TWO DAYS LATER CALLED THE DELEARSHIP STATING IT IS STILL NOT DRIVING RIGHT. I COULD FEEL SOMETHING WAS WRONG. I NOTICED SUDDEN JERKS AND WHAT SEEMED LIKE THE TRANSMISSION WAS WEARING OFF AGAIN. I WAS INFORMED BY THE SERVICE PERSON MIKE MAZOR THAT THIS IS NORMAL AND THE ADAPTIVE SYSTEMS WILL HAVE TO GET USED TO MY DRIVING PATTERN AND TO GIVE IT 1000 MILES. I EXPRESSED MY CONCERN THAT SOMETHING NEEDS TO BE DONE BECAUSE THE VEHICLE FELT UNSAFE TO DRIVE. TWO DAYS LATER WHILE TRAVELING ON INTERSTATE ROUTE 40, THE CAR SUDDENLY DECELERATED, MADE A LOUD ROARING SOUND AND WHEN I PUSHED ON THE PEDAL IT SEEMED AS IF IT WAS ON NEUTRAL AND DID NOT WANT TO MOVE. ALL I HEARD WAS THE ENGINE RERVE. EXTREMELY PANICKED AND SCARED I QUICKLY MOVED OVER TO THE YELLOW LINE WITHOUT CAUSING AN ACCIDENT OR INJURING MYSELF. I HAD THE CAR TOWED TO THE DELEARSHIP CLOSEBY AS I FELT VERY UNSAFE DRIVING ANY FURTHER. I WAS INFORMED TODAY BY ALPACKER FORD THAT THEY WORKED ON THE VEHICLE AND THE ENGINE LIGHT IS NO LONGER ON, THE CAR RUNS JUST FINE. THEY WILL BE DOING ONE MORE TEST TOMORROW TO SEE IF THEY CAN REPLICATE THE PROBLEM. I'M TOTALLY BAFFLED AS TO HOW THE ENGINE LIGHT TURNED OFF OR WHY THEY CAN'T FIND THE ISSUE. I'M AFRAID THIS CAR IS GOING TO CAUSE A TERRIBLE ACCIDENT IF I KEEP DRIVING AND AND PLEADING HELP FROM YOUR DEPARTMENT TO GET FORD TO FIND THE FAULT AND FIX URGENTLY.
THIS CAR WAS BOIUGHT IN LOUISVILLE KY AT OXMOORE FORD IN MARCH 2018 I HAVE TAKEN IT BACK 3 TIMES AT 1ST SAID IT WAS NOT FAILING THEN THE 2 ND TIME REPLACED CLUTCH IN TRANSMISSION AND 3RD REPLACED CLUTCH AGAIN AND IT IS NOW SEPT 2018 AND NOT MUCH BETTER STILL JOLTING AND SHUDDER AND HESITATION AT ACCELERATION THIS CAR IS VERY DANGEROUS IT ALSO HAS A VIBRATION AT IDLE
CAR SHUT OFF COMPLETELY WHILE MOVING 25 MILES AN HOUR ON A LOCAL STREET.. BATTERY WAS FUNCTIONING PERFECTLY. WHEN LOOKED AT BY THE DEALER WAS TOLD STARTER MOTOR WAS DEAD, THIS ALSO LATER CONFIRMED BY REPAIR TECHNICIAN AT ANOTHER FACILITY (RIVERSIDE SERVICE). STARTER MOTOR WOULD NOT HAVE HAD ANYTHING TO DO WITH THE VEHICLE SHUTTING OFF COMPLETELY WHILE IN MOTION. AT THE SAME TIME STARTER MOTOR WAS REPLACED, 2 IGNITION COILS WERE IDENTIFIED AS FAILED OR FAILING. IN THE LAST 9 MONTHS A TOTAL OF 4 IGNITION COILS HAVE FAILED. FORD HAS NOT IDENTIFIED THE PROBLEM WITH THE VEHICLE, MERELY REPLACED BROKEN PARTS. THEY HAVE NOT ADDRESSED IN ANY WAY THE DANGEROUS CONDITION POSED BY MY CAR'S STALLING ON AN ACTIVE ROADWAY.
ON 8/24/2018 I PULLED INTO A GAS STATION AND FILLED THE CAR UP. AS I WAS LEAVING I HEARD A GRINDING NOISE AS I TURNED THE STEERING WHEEL. I HAD NEVER HEARD ANY NOISE FROM TURNING BEFORE. AS I DROVE HOME 4.7 MILES THERE WERE NO TURNS, BUT THE ROAD DOES WIND A LITTLE BIT. AS I WAS DRIVING I NOTICED THE STEERING FELT A LITTLE "LOOSE" AND A LITTLE UNRESPONSIVE. THERE WERE NO LIGHTS OR WARNING SO I CONTINUED HOME WHERE I WOULD LOOK AT IT. WHERE THE ROAD CURVED I COULD HEAR A GRINDING SOUND AS TURNED THE STEERING WHEEL. NO SOUND WAS HEARD WHILE DRIVING STRAIGHT. WHEN I GOT TO MY BLOCK I MADE A RIGHT HAND TURN AND THE GRINDING NOISE WAS VERY PRONOUNCED. WHEN I TURNED LEFT ONTO MY STREET THE NOISE WAS JUST AS PRONOUNCED. WHEN IN MY DRIVEWAY I TURNED THE WHEEL WHILE PARKED AND THE GRINDING SOUND WAS AT THE SAME LEVEL. I TURNED THE ENGINE OFF AND TURNED THE STEERING WHEEL RIGHT AND LEFT AND THE GRINDING NOISE WAS THE SAME AS WHEN THE ENGINE WAS RUNNING. A COUPLE OF DAYS LATER I READ ABOUT THE POSSIBILITY OF IT BEING A STEERING ASSIST FAULT. I STARTED THE CAR AND CHECKED FOR WARNINGS AND LIGHTS AND THERE WERE NONE. I TURNED THE STEERING WHEEL AND GOT THE SAME GRINDING NOISE. THE NEXT DAY I JACKED THE CAR UP TO VISUALLY INSPECT THE STEERING LINKAGE AND CV AXLE. NO PLAY IN THE CV, NOTHING VISIBLY BROKEN IN THE STEERING. I TRIED TURNING THE WHEEL WITH THE CAR ON THE JACK STANDS AND NOW THE STEERING WHEEL WOULD NOT MOVE AT ALL. I REMOVED THE STANDS AND TRIED AGAIN TO TURN THE STEERING WHEEL LEFT AND RIGHT, IT WOULD NOT TURN EITHER DIRECTION.
2014 FORD FOCUS WITH 75K MILES NEEDS TOTAL TRANSMISSION REPLACEMENT TO THE TUNE OF 7266.00 DOLLARS..THIS CARE WAS SOLD AS AN AUTOMATIC TRANSMISSION BUT IS ACTUALLY A STANDARD. BROUGHT THE CAR IN TO ALL STAR FORD IN DENHAM SPRINGS LA. IN APRIL 2018 FOR BODYWORK..WENT TO PICK CAR UP AND TRANSMISSION IS TOTALLY BROKEN..THEY REFUSE TO REPLACE AS THIS HAPPENED UNDER THEIR CARE..CAR WAS BROUGHT IN FOR BODYWORK ONLY. MULITIPLE FOCUS OWNERS HAVE HAD MULTIPLE TRANSMISSION PROBLEMS. THIS TRANSMISSION IS DEFECTIVE AND FORD KNOWS IT. VEHICLE JERKS WHEN ACCELERATING AND JUMPS GOING DOWN THE ROAD. VEHICE STILL AT DEALERSHIP SINCE APRIL 2018.
AFTER DRIVING FOR 2 HOURS AT HIGHWAY SPEED, 90+ DEGREES AMBIENT, I STOPPED THE CAR TO DISCHARGE A PASSENGER. WHEN I RESTARTED THE CAR, THE POWER ASSIST HAD FAILED. I WAS ABLE TO PARK THE CAR WITH CONSIDERABLE MANUAL EFFORT. 2 HOURS LATER I STARTED THE CAR AND THE POWER ASSIST STEERING WORKED NORMALLY. AFTER ABOUT A MONTH THERE HAVE BEEN NO RECURRENCES. WHEN I REPORTED THE PROBLEM TO MY DEALER THE SERVICE REP WANTED TO CHARGE ME $100 TO READ THE DIAGNOSTIC COMPUTER.
TL* THE CONTACT OWNS A 2014 FORD FOCUS. WHILE ATTEMPTING TO ACCELERATE FROM A STOP, THE VEHICLE FAILED TO RESPOND. THERE WERE NO WARNING INDICATORS ILLUMINATED. THE CONTACT STATED THAT THE VEHICLE RETURNED TO NORMAL WITHIN THIRTY SECONDS. THE CONTACT ALSO STATED THAT THE FAILURE OCCURRED FOR APPROXIMATELY SIX MONTHS. THE VEHICLE WAS TAKEN TO THE DEALER (LOOKOUT FORD, 5557 US-70, MOREHEAD CITY, NC 28557) WHERE IT WAS DIAGNOSED THAT THE TRANSMISSION CONTROL MODULE FAILED AND NEEDED REPLACEMENT. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE VEHICLE WAS NOT REPAIRED. THE APPROXIMATE FAILURE MILEAGE WAS 68,500.
AFTER HAVING THE BATTERY REPLACED I DROVE AWAY AND THE WIPERS CAME ON ALL BY THEMSELVES AND ONLY SHUT OFF AFTER THE CAR HAD BEEN TURNED OFF FOR 15MIN OR SO. THE NEXT DAY THE WIPERS WONT COME ON AT ALL.
VEHICLE TRANSMISSION WILL NOT SHIFT PROMPTLY, RPM'S REV OVER 3 TO 4 RPM'S BEFORE SHIFTING CASING JERKING, SHUDDERING, JOLT CAR BACKWARDS COMING TO A SLOW AND STEADY STOP. RED WARNING LIGHTS ON DASH CONSOLE INDICATING EMERGENCY PROBLEM & UNSAFE TO DRIVE.
TL* THE CONTACT OWNS A 2014 FORD FOCUS. WHILE ACCELERATING FROM A COMPLETE STOP, THE VEHICLE BEGAN TO JERK AND STUTTER. THERE WAS NO WARNING INDICATOR ILLUMINATED. THE VEHICLE WAS TAKEN TO CREST FORD (26333 VAN DYKE AVE, CENTER LINE, MI 48015, (888) 614-2160) WHERE IT WAS DIAGNOSED THAT THE CLUTCH NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 79,928.
THE CAR LOST ALL POWER AND SPEED ON THE HIGHWAY. THERE WERE NO LIGHTS INDICATING THERE WAS A PROBLEM AND LEFT US STUCK ON SIDE OF THE ROAD. SINCE THE INCIDENT THE CAR HAS STOPPED SEVERAL TIMES. I ALSO TOOK TO FORD DEALER WHERE IT WAS PURCHASED MAKING A COMPLAINT.
WHY DON"T ANY WEBSITES SHOW THERE IS A CLASS ACTION LAW SUIT FOR 2012-2016 FORD FOCUS (AND 2011 - 2016 FIESTAS) ??? THESE CARS ARE NOT SAFE!!!! LAWSUIT SETTLED OCT. 2017, NOW IN APPEALS. SUPPOSED TO COVER THROUGH 7 YEARS 100K. PURCHASED THIS CAR USED FROM DUBLIN HYUNDAI. RENTAL 4+ YEARS ENTERPRISE. PRIOR SERVICE AT SALINAS FORD = TRANSMISSION "FLASHED", REPLACED TCM @ 15K AND CLUTCH @ 50K. DROVE FINE ON FLAT ROADS; STARTED SHUDDERING VIOLENTLY AT LOW SPEEDS AND ON HILLS. LOSES POWER AS WELL. NOT SAFE!!! LOCAL SONORA FORD WILL NOT SERVICE "DOESN'T MEET THE 250 RPMS "(CURRENTLY "ONLY" 192) LOCAL FORD WILL NOT FIX AND HYUNDAI DOESN'T WANT TO EITHER. LOCAL FORD GUYS TOLD MY 18 YEAR OLD TO "DRIVE IT LIKE YOU STOLE IT" AND PUNCH THE GAS. THEY ALSO AGREE IT IS NOT SAFE BUT "THEIR HANDS ARE TIED". THEY SAY A NEW CLUTCH WILL MAKE IT OKAY FOR 15-20K MORE, BUT IT THE SHUDDERING WILL RE-OCCUR!! THESE CARS ARE NOT SAFE AND ARE LEMONS AND ALL SHOULD BE REPURCHASED BY FORD AND TAKEN OFF THE ROADS!
MY CAR WOULD STALL WHEN I WAS TURNING OR DRIVING, BUT AT FIRST I COULD TURN IT OFF AND BACK ON AND IT WOULD RUN JUST FINE. THEN MY CAR STARTED SHOWING ME THAT I HAD A FULL TANK OF GAS WHEN I DIDN'T. I FOUND OUT THAT THE ISSUE IS THE GAS TANK, A $450 FIX. THESE PLASTIC GAS TANKS ARE COLLAPSING ON ITSELF, MY FRIEND HAD A 2012 FOCUS AND WAS TOLD THAT THE GAS TANK WAS SHRINKING AND THAT IT WOULD KEEP SHRINKING UNTIL THE GAS TANK WAS ALMOST COMPLETELY GONE. THIS NEEDS TO BE A RECALL!!!
FORD (MULTIPLE MODELS AND YEARS) DOOR LATCH RECALL. I HAD ALREADY SUBMITTED A REQUEST TO ADD OUR VEHICLE TO THE RECALL LIST. FORD STARTED A RECALL REGARDING THE LATCH ON THEIR DOORS MALFUNCTIONING, CAUSING THEM TO JUST SWING OPEN AND NOT STAY CLOSED. OUR 2014 FORD FOCUS HAD THIS PROBLEM DESPITE US TRYING TO FIX IT AND CLOSE THE PASSENGER SIDE BACK DOOR MULTIPLE TIMES. FORD REFUSED TO FIX THE PROBLEM WITHOUT CHARGING US BECAUSE OUR VIN NUMBER WAS NOT INCLUDED IN THE RECALL, BUT WE STILL HAD THE EXACT SAME PROBLEM.
BACK PASSENGER DOOR DOES NOT LATCH CLOSED. WE DISCOVERED THIS 8/19 BECAUSE WE WERE DRIVING, AND WHEN WE STOPPED THE BACK DOOR OPENED AND THEN MADE THE SOUND LIKE IT WAS GOING TO CLOSE, BUT IT NEVER DID. TRIED MULTIPLE TIMES TO CLOSE THE DOOR BUT IT NEVER LATCHED SHUT. TRIED TO TURN THE LATCH ITSELF IN THE DOOR, THAT WASN'T THE PROBLEM. 1.5 MILLION CARS MADE BY FORD, INCLUDING 2013-15 FORD FOCUSES, WERE RECALLED IN 2016 FOR THE EXACT SAME ISSUE. WE BOUGHT THIS CAR USED ABOUT 6 MONTHS AGO AND NOW THE BACK DOOR NO LONGER LATCHES. BARELY HAVE 30,000 MILES ON THE CAR. TWO DIFFERENT DEALERSHIPS STATED THAT OUR VIN NUMBER IS NOT CONSIDERED TO HAVE THIS RECALL AND REFUSED TO REPLACE THE DOOR/LATCH UNLESS WE PAY. EVEN THOUGH WE OBVIOUSLY HAVE THE EXACT PROBLEM AS DESCRIBED IN THEIR PUBLIC MEDIA STATEMENT BACK IN SEPT. 2016. SO WE SPENT $680 TO REPAIR SOMETHING THAT THE FORD DEALERSHIP SHOULD HAVE FIXED BEFORE EVEN SELLING US THE CAR. THEY, APPARENTLY, WOULD PREFER US DRIVING IN A CAR THAT'S CREATING A HAZARD TO OURSELVES AND OTHER DRIVERS THAN ACTUALLY FIX THEIR MISTAKES AND KEEP PEOPLE SAFE.
I HAVE ALREADY REPLACED MY CLUTCHES ONCE BUT CONTINUE TO HAVE THE SAME PROBLEM. MY DEALER SHIP STATES THAT THEY CANNOT HELP FOR MY CAR DOES NOT MEET THE QUALIFICATIONS FOR IT TO BE COVERED UNDER WARRANTY EVEN THOUGH IT HAS NIT EXCEEDED THE 150,000 MILES. I FEEL UNSAFE FOR MY VEHICLE SHUTTERS WHEN I DRIVE AND NOW HAS BEGUN TO LOSE POWER WHEN I PUSH ON THE GAS PEDDLE.
"DOOR AJAR" WARNING APPEARS FOR FRONT PASSENGER DOOR EVEN WHEN DOOR IS CORRECTLY CLOSED. LEADS TO A CASCADE OF OTHER ISSUES, BIGGEST SAFETY ISSUE WOULD BE DOORS MAY ALL REFUSE TO LOCK AT VARIOUS TIMES. ALSO RUNS VARIOUS LIGHTS AFTER PARKING VEHICLE, MIGHT AFFECT BATTERY CHARGE. I BELIEVE THE DOOR CLOSED SENSOR IS FAILING, THIS IS THE LOCK MECHANISM THAT WAS REPLACED IN AN EARLIER RECALL. PROBLEM BEGAN ABOUT A MONTH AGO, AT AROUND 33,000 MILES. MY DOOR LATCHES WERE REPLACED IN DECEMBER 2017 AT 21,000 MILES.
THIS MAY BE A DUPLICATE REPORT. I TRIED ON A DIFFERENT SERVER, BUT THE SAVED PAGE WAS BLANK. I PURCHASED THE CAR USED FROM A RENTAL CAR AGENCY. IT HAD ABOUT 25, 000 OR 30,000 MILES. WITH A SHORT TIME THE CAR STARTED 'BUCKING' WHEN SHIFTING THROUGH THE LOWER GEARS. THE CLUTCH WAS REPLACED. LESS THAN ONE YEAR THE CAR STARTED 'BUCKING' AGAIN. THE CLUTCH WAS REPLACED AGAIN. BOTH TIMES AT A FORD DEALERSHIP. IN THE LAST MONTH THE 'BUCKING' HAS STARTED AGAIN. I WAS TOLD THAT THIS IS NOT COVERED UNDER WARRANTY, EVEN THOUGH IT IS THE SAME 'SYMPTOM' AND THE SAME PART. I WAS TOLD BY THE MANAGER THAT MY CAR IS NOT THE ONLY CAR THAT HAS HAD THIS PROBLEM.
2014 FORD FOCUS HAS SHUT DOWN WHILE DRIVING TWO TIMES. ONCE IN THE MIDDLE OF A BUSY ROAD I WAS ABLE TO COAST THE CAR INTO A PARKING LOT. THE SECOND TIME IN MY NEIGHBORHOOD, BOTH TIMES TRANMISSUON FAULT SERVICE NOW FLASHED, THE CAR SHUDDERED UNTIL IT WAS AT A COMPLETE STOP. I'VE HAD THE CLUTCH REPLACED/FIXED 2 TIMES NEITHER COVERED UNDER FULLY AND I WAS RESPONSIBLE TO PAY MY WARRANTY DEDUCTIBLE. I HAVE HAD THE TRANDMISSION CONTROL MODULE FIXED ONCE AND NOW IN THE SHOP AGAIN, BUT WAS TOLD THEY DON'T KNOW WHAT THE ISSUE IS, HAVEN'T SEEN THE CODES THAT POPULATED BEFORE. EACH TIME I DRIVE THAT CAR I LITERALLY RISK MY LIFE, TO HAVE A CAR JUST DROP RPM TO 0, SHUDDER AND JERK UNTIL I CAN FIND SOMEWHERE TO PARK IT. I DRIVE 40 MILES ONE WAY TO WORK TAKING UP TO 5 DIFFERENT FREEWAYS. AT WHAT POINT DOES MY SAFETY AND THOSE DRIVING AROUND ME BECOME AN ISSUE? WHEN I STALL OUT MID HIGHWAY? WHEN THE CAR JERKS TO A STOP AND SOMEONE SLAMS INTO ME? EACH TIME THE CAR HAS BEEN TAKEN IN, I AM TOLD THE PROBLEM IS FIXED, YET I FIND MYSELF BACK AGAIN WITHIN MONTHS FOR THE SAME ISSUE. LOSING POWER ON A CAR WHILE BEING IN FULL MOTION GOING UP TO 45 MPH, IS NOT SAFE FOR ANYONE. HAVING TO DRIVE A CAR THAT CONSISTENTLY SHAKES AND JERKS WHILE IN MOTION, IS NOT SAFE. HOW MANY MORE TIMES DOES THIS NEED TO OCCUR BEFORE SOMEONE REALIZES THIS MODEL IS NOT SAFE!
I HAVE READ PLENTY REVIEWS AND EVEN CHECKED MY CREDIT REPORT WHERE FORD CARS OF THE 2014 HAS RECALLS ON THE FUEL PUMP OR FUEL SYSTEM. WHEN I FIRST BROUGHT THE CAR WE HAD TO GET THE CLUTCH REPLACE AND IT STILL HAD GAGING ISSUES. THE CAR CUTS OFF IN TRAFFIC AND I DO NOT HAVE AN EXTENDED WARRANTY DUE TO THE FACT THAT KT WOULD NEVER COVER PRE-EXISTING CONDITIONS. WE EVEN CALLED A FORD AND THEY WOULD NOT HELP US. THIS FUEL SYSTEM NEEDS TO BE FIXED.
THE CAR "BUCKS" WHEN SHIFTING THROUGH THE GEARS. THIS IS AN AUTOMATIC. I HAVE HAD THE CAR FOR THREE YEARS. IT WAS PURCHASED AS A USED RENTAL CAR WITH 30,000 MILES, IF I REMEMBER CORRECTLY. WITHIN THREE MONTHS I HAD A CLUTCH REPLACED. LESS THAN A YEAR LATER, THE CLUTCH WAS REPLACED AGAIN. NOW, LESS THAN TEN MONTHS LATER, THE CLUTCH HAS GONE BAD AGAIN. (THAN 25,000 MILES). I WAS TOLD THAT THIS WILL NOT BE COVERED. I WAS TOLD THAT I AM NOT THE ONLY CUSTOMER THAT HAS HAD THIS EXPERIENCE WITH CLUTCHES.
HAVE A 2014 FORD FOCUS HAS MANY RECALL NOW TRANSMISSION WENT OUT AND IT'S IN SHOP.
TL* THE CONTACT OWNS A 2014 FORD FOCUS. WHILE OPERATING THE VEHICLE AND MAKING A TURN, THE CLUTCH BECAME STUCK. THE CLUTCH UNLOCKED ONCE THE VEHICLE WENT INTO SECOND GEAR. THERE WERE NO WARNING INDICATORS ILLUMINATED. THE VEHICLE WAS TAKEN TO AUTOMAX HYUNDAI (3301 E CENTRAL TEXAS EXPY, KILLEEN, TX 76541, (888) 840-5771) WHERE IT WAS DIAGNOSED THAT THE CLUTCH NEEDED REPLACEMENT. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE AND REFERRED THE CONTACT TO NHTSA. THE FAILURE MILEAGE WAS 72,000.
MY CAR HAS A SEVERE TRANSMISSION SHUDDER WHEN APPLYING GAS AFTER STOPPING. IT HAS BEEN DIAGNOSED THAT IT NEEDS A NEW CLUTCH. I'M AWARE THAT FORD HAS EXTENDED THE WARRANTY ON ON THIS MODEL FOCUS DUE TO A DYSFUNCTION WITHIN THE DESIGN OF THE DUAL CLUTCH SYSTEM, HOWEVER MY VIN NUMBER HAS NOT RECEIVED THIS EXTENDED WARRANTY FOR SOME REASO AND I WOULD HAVE TO PAY TO GET IT REPAIRED. . THE CAR IS NOT SAFE DUE TO A DEFECT.
WHEN I DRIVE MY VEHICLE, I BELIEVE THE TRANSMISSION IS HAVING PROBLEMS WITH SHIFTING GEARS. IT SHAKES REALLY BAD WHEN I'M GETTING UP TO 20 MPH THEN IT SOME WHAT STOPS. THE CAR WILL IDEAL REAL LOUD OR THE RPMS WILL GO UP HIGH FOR NO REASON WHEN I'M AT A STOP. SOMETIMES THE RPMS WILL GO UP HIGH WHEN I'M ON CRUSE CONTROL AS IF I'M PRESSING THE GAS DOWN (FAST AND ALL THE WAY TO THE GROUND) BUT I AM NOT.
WHILE DRIVING IN THE PARKING LOT, THE CAR (2014 FORD FOCUS 5DR HB) SUDDENLY LOSS POWER. UNFORTUNATELY, THE RECALL ONLY APPLY TO THE ELECTRIC MODEL. MAKES/MODELS/MODEL YEARS: FORD/FOCUS ELECTRIC/2012-2014 MFR'S REPORT DATE: OCTOBER 28, 2013 NHTSA CAMPAIGN NUMBER: 13V-523 COMPONENTS: POWER TRAIN:AUTOMATIC TRANSMISSION:CONTROL MODULE (TCM, PCM) POTENTIAL NUMBER OF UNITS AFFECTED: 2,456
TL* THE CONTACT OWNS A 2014 FORD FOCUS. WHILE DRIVING APPROXIMATELY 25 MPH, THE TRANSMISSION CLUTCH FAILED. UPON DEPRESSING THE ACCELERATOR PEDAL, THE TRANSMISSION GEARS SLIPPED AND THE VEHICLE WOULD NOT ACCELERATE BEYOND 25 MPH. COURTESY FORD LINCOLN (1313 NORTHEAST 122ND AVE, PORTLAND, OREGON 97230, (971) 533-8712) DIAGNOSED THAT THE TRANSMISSION CLUTCH NEEDED TO BE REPLACED. THE VEHICLE WAS PARTIALLY REPAIRED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS APPROXIMATELY 75,000.
RADIO, HAS DEVELOPED CRACKING, POPPING, FEEDBACK, BOTH WHEN THE CAR IS ON AND WHEN IT'S NOT. HOT OPERATION. UNSERVICABLE
THE FIRST DAY I DRIVE THIS CAR BUT SALES PERSONNEL TOLD ME IT THE NEW FORD TRANSMISSIONS IS MADE. WHEN COME TO A STOP AN GETTING READY TO TAKE OFF YOU CAN'T GET THE POWER WHEN PUSH ON GAS PADDLE. TO GO HAVE WAIT FOR POWER TO KICK IN SLOWLY. WENT TO DEALERSHIPS BUT NO HELP. I HATE TO WAIT UNTIL I GET INJURY IN ORDER GET HELP.
I WAS DRIVING ON A CITY ROAD WHEN THE CAR STALLED WHILE I WAS IN MOTION. I PULLED OVER SAFELY AND IT WOULD NOT START BACK UP.
ALL SINCE PURCHASE IN JAN 2014. WITHIN A FEW MONTHS OF NEW PURCHASE: ELECTRICAL ISSUES AND ERRORS UNKNOWN TO FORD, NEED FOR TRANSMISSION SWAP, 2 OR 3 RECALLS RE TRANSMISSION AND DOOR REPLACEMENT, HORN STOPPED WORKING (WHILE IN 65MPH TRAFFIC I95 AND ALMOST IN AN ACCIDENT). CONSTANTLY IN SHOP AND CONTINUAL ISSUES WITH STALLING (ONCE, STOPPED IN 65MPH TRAFFIC ON MAJOR INTERSTATE I95 IN LEFT LANE), SYNCH AND PHONE SYSTEM HAS NEVER WORKED CORRECTLY. 3 WEEKS AGO, AFTER STOPPED AT A TRAFFIC LIGHT IN RUSH HOUR TRAFFIC IN PHILADELPHIA, DEPRESSED GAS PEDAL AND WENT IN TOTAL REVERSE! DID THIS TWICE BEFORE COMPLETELY TURNING CAR OFF AND HAD TO BE TOWED.
THE CAR WAS MAKING A RATTLING NOISE WHEN GOING UP HILLS AND WHEN ACCELERATING FROM A STOPPED POSITION (STOP-LIGHT). THERE WAS ALSO SOME SHAKING AND JERKING. IT WAS DETERMINED THAT IT WAS AN ISSUE WITH THE CLUTCH (A CLASS ACTION LAWSUIT ADDRESSED THIS). THE PROBLEM WAS REMEDIED ON 11/9/17. THE CAR IS STARTING TO EXPERIENCE THE SAME SYMPTOMS AGAIN ALTHOUGH THE RATTLING NOISE IS NOT AS LOUD AS IT WAS THE FIRST TIME. THE CAR MAKES A RATTLING SOUND WHEN GOING UP HILLS, AROUND CURVES, AND WHEN ACCELERATING FROM A STOPPED POSITION. THE CAR WAS TAKEN TO THE SAME DEALERSHIP WHERE THE PROBLEM WAS CORRECTED BEFORE AND I WAS GIVEN THE RUN AROUND: I WAS TOLD THE RATTLING NOISE WAS "NORMAL". I ASKED FOR THE INVOICE TO SPECIFICALLY STATE, "THE RATTLING NOISE HEARD IS NORMAL" (IN ORDER TO DOCUMENT WHAT IS GOING ON), BUT THEY DID NOT HONOR THE REQUEST.
FORD REPLACED THE DOOR LATCHES UNDER RECALL 9 MONTHS AGO AND THE DRIVER DOOR LATCH HAS BROKEN, AGAIN. FORD STATES THAT WARRANTY FOR RECALL PARTS IS 12 MONTHS/12,000 MILES. I HAVE DRIVEN 14,000 SINCE THE REPAIR. THIS IS STILL AN ACTIVE RECALL AND YET THE DEALER IS CHARGING APPROXIMATELY $300.00 FOR THE REPAIR. THIS IS SO WRONG, IT'S STILL A SAFETY ISSUE AS NOW MY DRIVER DOOR WON'T STAY CLOSED.
TL* THE CONTACT OWNS A 2014 FORD FOCUS. WHILE DRIVING LOW SPEEDS, THE VEHICLE EXPERIENCED A LOSS OF POWER. THE CONTACT ALSO STATED THAT THE FUEL GAUGE FLUCTUATED AND THE CHECK ENGINE WARNING INDICATOR ILLUMINATED. AN INDEPENDENT MECHANIC DIAGNOSED THAT THE FUEL DELIVERY MODULE MALFUNCTIONED. THE DEALER WAS NOT NOTIFIED OF THE FAILURE. THE MANUFACTURER WAS NOTIFIED AND TRANSFERRED THE CONTACT TO NHTSA. THE FAILURE MILEAGE WAS APPROXIMATELY 70,000.
SINCE PURCHASING THE VEHICLE WE HAVE ALL READY HAD THE CONTROL MODULAR CHANGED AND IT WAS PREVIOUSLY CHANGED 2 TIMES BY PREVIOUS OWNER IT NOW HAS BEEN AFFECTING THE CAR FOR 3 MONTHS AGAIN AND IT IS NO LONGER COVERED UNDER WARRANTY. THE CAR VIOLENTLY SHACKS WHEN YOU TRY TO ACCELERATE FROM A STOP, IT SOME TIMES WON'T EVEN GO AT ALL! THIS HAS BECOME A MAJOR ISSUE AND EVERY OTHER FOCUS OWNER I SPEAK WITH SAYS THEY HAVE THE SAME PROBLEM AND FORD WON'T DO ANYTHING... MY PART IS WARRANTED BUT NOT THE LABOR AND THAT'S THE EXPENSIVE PART, THIS IS A ONGOING ISSUES AND NOT FAIR TO SOMEONE THAT STILL HAS 3 YEARS TO PAY ON A CAR...
IT ONLY HAS 40,000 MILES ON IT BUT I GOT A "TRANSMISSION FAULT. SERVICE NOW" WARNING LIGHT AND THE CAR JERKED VIOLENTLY. THIS HAPPENED WHILE DRIVING AT A HIGH RATE OF SPEED (80 MPH) ON A HIGH WAY - I LIVE IN TEXAS WHERE 80 MPH IS LEGAL. THIS IS A SIGNIFICANT RISK AND CAN CAUSE ACCIDENTS AS A CAR BEHIND ME COULD HAVE EASILY RAN INTO ME AS I LOST SPEED WHEN TRANSMISSION WENT OUT. PLEASE HAVE FORD RECALL THESE DANGEROUS VEHICLES IN ORDER TO PREVENT ACCIDENTS FROM HAPPENING.
PASSENGER DOOR WILL NOT LATCH. DOOR HAS TO BE DUCT TAPED TO KEEP CLOSED. DEALERSHIP RELEASED AN OBVIOUSLY UNSAFE VEHICLE TO THE OWNER SAYING IT HAD BEEN FIXED.
SHUDDERING SO BAD THAT CAR SHUTS OFF WHILE DRIVING ON THE HIGHWAY. 60 TO NOTHING. NEARLY HIT. SHUDDERED LEAVING STOP SIGNS AND INTERSECTIONS- NEARLY HIT. FUEL SYSTEM ISSUES- BOWED GAS TANK IN THE HEAT. COULD HAVE EXPLODED. IN SHOP 8+ TIMES SINCE NEW. FORD CUSTOMER CARE NOR FORD DEALERSHIP WILL RESOLVE.
I WAS DRIVING DOWN A STATE ROAD ABOUT 100 YARDS AWAY FROM THE ROAD I LIVE ON. I TURNED MY TURN SIGNAL ON AND BEGAN SLOWING DOWN. WHEN I WAS ABLE TO TURN I BEGAN PRESSING THE ACCELERATOR TO TURN, UPON DOING SO MY STEERING LOCKED UP. I LOST MY POWER STEERING AND WASN'T ABLE TO TURN. A CAR WAS APPROACHING AND HAD TO STOP TO PREVENT FROM HITTING MY ON MY PASSENGER SIDE. I HAVE NO CLUE WHY THERE HASN'T BEEN A RECALL AFTER RESEARCHING THIS DEFECT. THERE ARE SO MANY PEOPLE THAT HAVE BEEN IN CRASHES INCLUDING DEATHS. I'M THANKFUL NO ONE WAS HURT IN THIS SITUATION BUT I CANT IMAGINE IF MY DAUGHTER WOULD HAVE BEEN DRIVING AS WE PURCHASED THIS CAR FOR HER. I PRAY YOU LOOK INTO THIS AND ISSUE A RECALL.
STEERING FAILED WHILE DRIVING HOME FROM WORK ON THE I 4 A ROAD WHERE THE SPEED LIMIT VARIES FROM 65 TO 70 MILES AN HOUR. NOT A GREAT TIME TO NOT BE ABLE TO CONTROL OF YOUR CAR MADE IT HOME BUT THE CAR IS TO DIFFICULT TO DRIVE. AND NOW I FIND OUT FORD KNEW THIS WAS ISSUE SINCE 2013!.
JERKING AND HESITATION IN TAKE OFF OF TRANSMISSION
RECALL RECEIVED ON DOOR LATCHES. HOWEVER WHEN CALLING DEALER TO SCHEDULE NO RETURN CALL ONLY SOLICITATION CALLS ON WARRANTY. TRUNK USED TO OPEN 1 PUSH OF BUTTON NOW TRUNK WILL NOT OPEN HOWEVER WHEN IN REVERSE TRUNK CHIME COMES ON SAYING TRUNK IS OPEN. WHEN TAKING OFF FROM A STOPPED POSITION VEHICLE STARTS TO GO THEN COMPLETELY LOSES POWER HAPPENS AFTER CLUTCH IS COMPLETELY RELEASED IN MOTION JUST FALLS ON ITS FACE THEN IMMEDIATELY COMES OUT OF IT INFREQUENT BUT DANGEROUS EVEIDENT SINCE NEW.. TRACTION CONTROL IS ACCESSED THROUGH RADIO. RADIO STOPPED WORKING 22000. SOME DOORS DO NOT ALL UNLOCK INFREQUENTLY. WIPER INFREQUENTLY STOP WORKING AND PARK IN MIDDLE OF WINSHIELD
TL* THE CONTACT OWNS A 2014 FORD FOCUS. WHILE DRIVING BETWEEN 25 TO 65 MPH, THE "TRANSMISSION OVERHEATED" WARNING INDICATOR ILLUMINATED AND THE VEHICLE DECELERATED. THE CONTACT STATED THAT THE VEHICLE EXHIBITED THE SAME SYMPTOMS AS LISTED IN NHTSA CAMPAIGN NUMBER: 13V523000 (POWER TRAIN). THE VEHICLE WAS TAKEN TO CROSSROADS FORD OF KERNERSVILLE, INC (1330 NC ' 66, KERNERSVILLE, NC 27284, 877-331-8058) WHERE IT WAS DIAGNOSED THAT THE TRANSMISSION MODULES AND TRANSMISSION CLUTCHES FAILED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOTIFIED AND DID NOT ASSIST. THE FAILURE MILEAGE WAS APPROXIMATELY 127,000.
TL* THE CONTACT OWNS A 2014 FORD FOCUS. THE CONTACT STATED THAT THE VEHICLE ACCELERATED AND JERKED WHEN ENGAGED IN THE PARK POSITION. IN ADDITION, THE CHECK ENGINE INDICATOR ILLUMINATED. THE FAILURE RECURRED SEVERAL TIMES. THE VEHICLE WAS TAKEN TO SAWGRASS FORD (14501 W SUNRISE BLVD, SUNRISE, FL 33323, 954-851-9000), BUT THE TECHNICIAN WAS UNABLE TO DIAGNOSE THE FAILURE. THE FAILURE RECURRED AND THE VEHICLE WAS TAKEN BACK TO THE DEALER WHERE THE POWER CLUTCH WAS REPLACED. THE FAILURE RECURRED AND THE VEHICLE WAS TOWED BACK TO THE DEALER; HOWEVER, THE FAILURE WAS UNABLE TO BE DUPLICATED OR DIAGNOSED. THE VEHICLE CONTINUED TO ACCELERATE AND JERK. THE VEHICLE WAS TOWED BACK TO THE DEALER AND THE POWER SHIFTER WAS REPLACED, BUT THE FAILURE OCCURRED THE NEXT DAY. THE VEHICLE WAS TOWED BACK TO THE DEALER. THE MANUFACTURER WAS MADE AWARE OF THE FAILURES AND OFFERED TO BUY-BACK THE VEHICLE AS A DOWN PAYMENT FOR A NEW VEHICLE. THE VEHICLE WAS NOT REPAIRED. THE FAILURE MILEAGE WAS APPROXIMATELY 36,000.
AT 42000 MILES MY CAR DEVELOPED SOME NOISE WITH THE STEERING. THERE WAS RUBBING NOISE COMING FROM BEHIND THE STEERING WHEEL WHENEVER I WAS TURNING AT LOW SPEEDS SUCH AS WHEN I'M PULLING IN OR OUT OF PARKING. WHEN I TOOK THE CAR TO A FORD DEALERSHIP, I WAS TOLD THE NOISE WAS COMING FROM THE STEERING RACK AND IT WOULD NEED TO BE REPLACED. I'M AWARE THERE'S A RECALL 14S18 THAT ADDRESSES THIS ISSUE, BUT MY CAR ISN'T COVERED BECAUSE IT WASN'T MANUFACTURED AT THE DATE THAT AFFECTS THAT RECALL, SO I'M ASKING FOR RECALL 14S18 TO BE EXPANDED TO INCLUDE VEHICLES BUILT AT THE SAME TIME AS MINE.
STEERING ASSIST MESSAGE CAME ON DURING ENGINE STAR ,VEHICLE WAS ALMOST IMPOSSIBLE TO TURN STEER OUT OF PARKING LOT .CAR HAS ONLY 73000 MILES . DEALER REPAIRED AT OWNER COST OF OVER $2100 .COMPLETE STEERING MECHANISM NEEDED TO BE REPLACED .
DRIVING ON THE INTERSTATE IN ATLANTA, GA TRAVELING AROUND 65 MPH AND THE CAR LOST POWER AND THE TRANSMISSION SEEMED TO SHIFT INTO NEUTRAL. I HAD TO COAST TO THE SLOW LANE TO BE ABLE TO PULL ON THE SHOULDER, AS I HAD NO POWER. AFTER TURNING THE CAR OFF AND BACK ON, I WAS ABLE TO PUT THE CAR INTO DRIVE AND EXIT THE INTERSTATE, BUT THE CAR LOST POWER AGAIN SHORTLY AFTER AND I HAD TO PULL OVER AND POWER CYCLE AGAIN. AT THAT POINT, I PULLED INTO A BUSINESS PARKING LOT AND CALLED A TOW TRUCK. THE CAR WOULD NOT EVEN START UP AGAIN AT THIS POINT.
2014 FORD FOCUS SE TRANSMISSION RECALL/ REPAIR. THE TRANSMISSION SLIPS AND JERKS BADLY . WAS TOLD BY FORD THAT THIS WAS A KNOW PROBLEM FOR THIS CAR WITH THIS TYPE TRANSMISSION , BUT THEY WOULD NOT HELP ME. IT IS THROWING CODES FOR THIS.
WENT TO DEALER FOR OIL CHANGE & TIRE ROTATION AND WAS TOLD ALL LUG NUTS HAD TO BE REPLACED BECAUSE RUST MADE THEM SWELL. CAP WAS NEVER SEALED TO PREVENT RUST FROM BUILDING UP BETWEEN SILVER CAP ON LUG NUT AND STEEL NUT ITSELF, ONLY FOUR YEARS OLD AND HAD TO REPLACE ALL 20 LUG NUTS
JERKING MOTION / HESITATION WHEN ACCELERATING FROM STANDING POSITION.
TL* THE CONTACT OWNS A 2014 FORD FOCUS. THE CONTACT STATED THAT THE TRANSMISSION SHUTTERED, THE VEHICLE SHOOK ABNORMALLY, AND THE VEHICLE WOULD NOT ACCELERATE. THE VEHICLE WAS TAKEN TO THE DEALER (CAVALIER FORD AT CHESAPEAKE SQUARE, 4021 PORTSMOUTH BLVD, CHESAPEAKE, VA 23321, 757-488-8311) SEVERAL TIMES, BUT THEY COULD NOT DIAGNOSE THE CAUSE OF THE FAILURES. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE AND DID NOT ASSIST. THE VEHICLE WAS NOT REPAIRED AFTER SEVERAL ATTEMPTS. THE VIN WAS NOT AVAILABLE. THE APPROXIMATE FAILURE MILEAGE WAS 14,000. *TT CONSUMER IS STILL HAVING SHAKING AND SHUDDERING ON ACCERERATION. THIS VEHICLE MODEL IS A SAFETY HAZARD. IT HAS BEEN IN 8 TIMES FOR TRANSMISSION ISSUES. NO VIN AVAILABLE UPDATED 10/09/18*JB
TODAY, MY WINDSHIELD WIPERS CAME ON BY THEMSELVES WHEN I WAS IN A PARKED IN A PARKING LOT AND TURNED THE CAR ON TO TURN ON THE AC. I THOUGHT I BUMPED THE WIPER STALK HANDLE WITH MY KNEE. BUT WHEN I TRIED TO TURN IT OFF, IT WOULDN'T TURN OFF. I CHECKED MY MANUAL TO MAKE SURE I WAS DOING IT CORRECTLY. I WAS. I TURNED OFF THE ENGINE THINKING IT WOULD STOP THE WIPERS, IT DIDN'T. SOMETHING WAS WRONG, SO I KNEW I HAD TO TAKE IT TO A FORD DEALERSHIP. LUCKILY, THE DEALERSHIP WAS ONLY 5-10 MILES AWAY AND THE WEATHER WAS NICE. HOWEVER, I FELT RIDICULOUS HAVING TO SQUIRT WATER INTERMITTENTLY ON MY WINDSHIELD WORRYING THAT THE WIPERS MIGHT DO DAMAGE TO MY WINDSHIELD IF I CAN'T TURN THEM OFF. I DID TAKE IT TO THE FORD DEALERSHIP, BUT THEY WON'T BE ABLE TO LOOK AT IT UNTIL NOON TOMORROW AND THEY CAN'T TURN OFF THE WIPERS EITHER, BUT TOLD ME IT WON'T DAMAGE MY WINDSHIELD. THE DIAGNOSTIC COST WILL BE $125.00 BEFORE ANY REPAIR IS DONE. I GOT A RIDE HOME FROM THEM. WHEN I GOT HOME I STARTED TO INVESTIGATE IF THE WIPER PROBLEM I JUST ENCOUNTERED, ANY OTHER FORD FOCUS SE 2014 OWNERS HAD. THERE HAS BEEN RECALLS FOR THIS PROBLEM ON EARLIER MODELS OF FORD FOCUS, 140,000 2012 MODELS AND ALSO 2013 MODELS. NONE FOR 2014. APPARENTLY, THIS IS A SERIOUS SAFETY ISSUE AND I JUST SAW THERE HAVE BEEN 89 COMPLAINTS ABOUT THIS AND IT INCLUDES FORD FOCUS 2012, 2013, AND 2014 MODELS, ETC. THIS SHOULD BE A FORD RECALL ITEM AS THE WIPER PROBLEM HAS CONTINUED ON SUBSEQUENT MODELS. I LOOKED UP THE ESTIMATED COST FOR REPAIR FOR PARTS, REPLACEMENT, & LABOR AND IT'S PRICEY. I LOVE MY 2014 FORD FOCUS SE AND NEVER EXPECTED TO ENCOUNTER A WIPERS SAFETY MALFUNCTION LIKE THIS. I COULD ONLY IMAGINE IN A SEVERE RAINSTORM WITH THUNDER, LIGHTENING, AND HAIL WHAT A DRIVER AND PASSENGERS SAFETY ISSUE THIS COULD PRESENT.
FORD REPLACED TRANSMISSION MODULE/SENDOR CAR KEPT STALLING. WAS IN HIGHSPEED LANE CAR JUST CUT OFF. HAPPENED 2X IN 8 DAYS. FORD SAYS NO RECALLS BUT SAME ISSUE KEEPS HAPPENING. IT IS UNSAFE IT COULD HAVE BEEN FATAL I WAS IN RUSH HR TRAFFIC. THANK GOD I WAS GOING DOWN AN INCLINE AND COULD COAST ENOUGH TO GET TO THE SIDE OF THE ROAD.
WHEN I FIRST BOUGHT THE CAR I HAD ISSUES WITH THE STEERING WHEEL THEY TOOK CARE OF THE PROBLEMS SO RECENTLY MY STEERING WHEEL ACTING UP AGAIN MAKING NOISES AND JUST YESTERDAY IT SAY STEERING LOSS SAFELY STOP SO I CHECK ONLINE THERE BEEN RECALLS ON STEERING ISSUES LUCKILY IT HAPPEN WHEN I PARK OR I WOULD OF BEEN IN A SERIOUS CRASH
THE TCM IN THE CAR THE RECALL THAT FORD HAS ON THIS VEHICLE
2014 FORD FOCUS SE. CONSUMER WRITES IN REGARDS TO TRANSMISSION ISSUES. *LD THE CONSUMER STATED AFTER 30,000, THE VEHICLE BEGAN EXPERIENCING STUTTERING, JERKING, AND POWER LOSS. THE VEHICLE WAS REPAIRED, BUT THE RECURRED. *JS
TL* THE CONTACT OWNS A 2014 FORD FOCUS. WHILE DRIVING APPROXIMATELY 55 MPH, THE STEERING WHEEL SEIZED AND THE POWER STEERING WARNING INDICATOR ILLUMINATED. THE VEHICLE WAS TAKEN TO FRANK MYERS AUTO MAXX (4200 PATTERSON AVE, WINSTON-SALEM, NC 27105, (336) 767-3482) WHERE IT WAS DIAGNOSED THAT THE POWER STEERING FAILED AND NEEDED TO BE REPLACED. THE VEHICLE WAS REPAIRED. THE MANUFACTURER INFORMED THE CONTACT THAT THE VIN WAS NOT INCLUDED IN ANY RECALLS AND REFERRED THE CONTACT TO NHTSA. THE APPROXIMATE FAILURE MILEAGE WAS 75,000. THE VIN WAS NOT AVAILABLE.
I WAS DRIVING HOME FROM WORK ON A CITY STREET AND I GOT A WARNING LIGHT THAT SAID "POWER STEERING ASSIST FAULT" AND I SUDDENLY LOST MY POWER STEERING. I WAS ABLE TO GET HOME BUT I AM OBVIOUSLY CONCERNED. WHILE DOING AN INTERNET SEARCH ON THE PROBLEM I FOUND A SITE WITH MANY COMPLAINTS AND THEY SAID THERE WAS A RECALL ON 2013 FORD FOCUS MODELS FOR THE SAME PROBLEM, SO THIS HAS BEEN AN ONGOING ISSUE WITH FORD.
HELLO, TODAY I GOT INTO AN ACCIDENT. I HYDROPLANED AND WENT INTO A GUIDE RAIL ON THE INTERSTATE GOING ABOUT 50MPH. MY FRIEND AND I ARE HAVING MAJOR PROBLEMS WITH OUR BACKS AND NECKS AND MY AIRBAGS DIDN'T DEPLOY. THIS ISN'T THE FIRST TIME I'VE GOTTEN INTO ACCIDENT AND THEY DIDN'T DEPLOY. THE FIRST TIME WASN'T LIFE THREATENING BUT THIS ONE WAS. I DON'T HAVE ANY RECOLLECTION OF THE ACCIDENT AND I AM NOT ABLE TO REMEMBER MUCH OF YESTERDAY EITHER. I FEEL LIKE THERE WAS SOMETHING WRONG WITH MY VEHICLE BEFORE MY ACCIDENT DUE TO MY PASSENGER AIR BAG LIGHT KEPT FLICKERING ON AND OFF BEFORE THE ACCIDENT AND NOW THIS HAPPENING. PLEASE CONTACT ME BACK ON MY COURSE OF ACTION ON WHAT I SHOULD TAKE. THANKS, SINCERELY [XXX] INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6). *TR
THIS VEHICLE BOGS DOWN, HAS LOW POWER, AND SLOW ACCELERATION. DOES NOT SHOW ANY FAULT CODES OR SERVICE LIGHTS. I TOOK THIS FORD FOCUS TO TWO DIFFERENT SHOPS; ONE OF THEM BEING A FORD DEALER. THEY COULD NOT FIND ANYTHING WRONG. NO PART FAILURES. NO CODES TO TROUBLESHOOT. THEY SAID THAT THEY CAN NOT EXPLAIN THE REASONING FOR THIS BY THE CAR SEEMS FINE ALTHOUGH IT HAS THIS ISSUE. IT MAKES LEAVING FROM A STOP VERY DANGEROUS AS THE CAR IS REALLY SLOW TO ACCELERATE. IT HAS ALMOST CAUSED TWO ACCIDENTS WHERE OTHER DRIVERS ARENT EXPECTING MY SLOW ACCELERATION. THIS IS COMMON IN THE VEHICLES WITH THE AUTOMATIC TRANSMISSIONS. BUT MY FOCUS HAS A MANUAL TRANSMISSION. SO FORD DEALERS AND SERVICE SUPPORT ONLINE ARE AT A MISS FOR WHAT THE ISSUE WOULD BE AS THE VEHICLE SHOWS NO ISSUES IN THE HEALTH REPORT. AFTER TALKING TO FORD SERVICE ONLINE THEY HAVE ASKED FOR ME TO GO TO THE NHTSA AND PLACE AN OFFICIAL REPORT SO THAT THIS ISSUE CAN BE INVESTIGATED AS IT IS NOT THE FIRST. THIS VEHICLE HAS HAD THE SPARK PLUGS, COILS REPLACED AND STILL NO DIFFERENCE. THIS IS A DANGER FOR ANYONE DRIVING OR NEAR THIS VEHICLE WHILE DRIVING.
POWER STEERING FAILURE. NEEDS TOTAL REPLACEMENT. VEHICLE ONLY HAS 46,000 MILES. I WAS LUCKY I WAS NOT DRIVING IT, WHEN IT WENT OUT. I AM GUESSING THE TEMP THAT DAY HAD SOMETHING TO DO WITH IT. TEMP WAS 85 THAT DAY.
TRANSMISSION: WHILE DRIVING THE VEHICLE THE TRANSMISSION IN SOME CASES WILL SHIFT VERY RAPIDLY GIVING THE VEHICLE NO ACCELERATION POWER. THE VEHICLE FEELS SLUGGISH AND VIBRATES. ALSO, WHILE DRIVING OVER SPEED HUMPS OR THROUGH AN INTERSECTION IN ALMOST EVERY INSTANCE THE VEHICLE STARTS TO VIBRATE AFTER GOING OVER THE SPEED HUMP OR THROUGH THE INTERSECTION. FUEL PUMP: WHILE DRIVING THE CAR THE CAR LOST ALL POWER WHILE DRIVING IN LAS CRUCES, NEW MEXICO. THE CAR DID NOT STALL COMPLETELY HOWEVER WHEN DEPRESSING THE ACCELERATOR THE CAR WOULD JUST NOW INCREASE IN RPM'S. I TOOK THE CAR INTO A MECHANICS SHOP AND THEY WERE NOT ABLE TO DUPLICATE PROBLEM. I DRIVE THE CAR FOR ANOTHER YEAR AND THIS TIME THE CAR AGAIN STARTED TO SPUTTER. IT TURNED OUT TO BE THE FUEL PUMP.
MY 2014 FORD FOCUS WAS SOLD WITH A DEFECTIVE EVAPORATION EMISSION CONTROL (EVAP) SYSTEM. BECAUSE OF THE DEFECT, RAW FUEL CAN BE SUCKED THROUGH THE EVAP CANISTER THROUGH THE PURGE VALVE DIRECTLY INTO THE ENGINE, CAUSING THE CAR TO STALL OR HESITATE WHILE DRIVING, WHICH CAN BE EXTREMELY DANGEROUS TO DRIVERS AND PEDESTRIANS. MY CAR IS A 2014 AND HAS APPROX. 27K MILES ON IT. I NOW WILL HAVE TO PAY $1960 IN REPAIRS TO REPLACE THE EVAP PURGE VALVE, THE FUEL TANK, THE FUEL PUMP, AND THE FUEL SENDING UNIT, WHICH HAVE ALL BEEN DAMAGED AS A RESULT OF THE VALVE FAILURE. I HAVE SEEN NUMEROUS IDENTICAL COMPLAINTS ON CARCOMPLAINTS.COM AND THE NHTSA GOVERNMENT WEBSITE, INCLUDING COMPLAINTS THAT PEOPLE COULD HAVE BEEN SERIOUSLY HARMED, AS THEY LOST CONTROL OF THEIR VEHICLE ON HIGHWAY OR MAJOR ROAD. THERE WAS A LAWSUIT IN 2017 (JON RIVERA, ET. AL., V. FORD MOTOR COMPANY) BUT FORD WON AND THE DEFECT WAS NOT CONSIDERED A RECALL. I BELIEVE FORD SHOULD TAKE RESPONSIBILITY FOR MANUFACTURING A FAULTY PART AND PUTTING CONSUMERS IN DANGER THAT THEY MAY NOT REALIZE. FORD SHOULD ABSORB THE COSTS THAT ARE RESULTING FROM THE FAILURE OF DEFECTIVE PARTS IN RELATIVELY NEW CARS.
SOME 2011-2016 FIESTA AND 2012-2016 FOCUS VEHICLES EQUIPPED WITH A DPS6 TRANSMISSION MAY EXHIBIT INTERMITTENT CONCERNS OF LOSS OF TRANSMISSION ENGAGEMENT WHILE DRIVING, INTERMITTENT NO SYART OR LOSS OF POWER. THESE SYMPTOMS ARE USUALLY ACCOMPANIED BY AN ILLUMINATED CHECK ENGINE LAMP. ADDITIONALLY, SYMPTOMS MAY INCLUDE MESSAGES IN THE MESSAGE CENTER INDICATING HILL START ASSIST IS NOT AVAILABLE, THAT PARKING AID MALFUNCTION/ SERVICE IS REQUIRED OR THE TRANSMISSION PRNDL/S GEAR SELECTOR ON THE INSTRUMENT CLUSTER MAY FLASH. DIAGNOSTIC TROUBLE CODES DTCS U0100, U0101, U1013 AND/OR P0606 WILL BE PRESENT OR STORED IN THE POWRTTRAIN CONTROL MODULE (PCM). I TURNED ON CAR FROM WALMART PARKING LOT. A MESSAGE APPEARED ON SAYING TRANSMISSION FAULT SERVICE NOW AND CHECK ENGINE LAMP CAME ON. AS I DROVE BACK HOME THE CAR PULLS BACK AS I STOP AT A TRAFFIC LIGHT. TOOK IT TO CARMAX AND THEY SAID TO TAKE IT A PLACE TO CHECK TRANSMISSION. BAUMANN COMPLETE AUTO REPAIR CENTER SAID THAT THE CAR NEEDS TO BE COMPLETELY REPROGRAMMED. TSB 16-0129.
MY CAR IS NOT ABLE TO DRIVE IN REVERSE. IT IS NOT ABLE TO GO OVER 40 MILES PER HOUR. IT DOES A JERKING WHILE CHANGING GEARS. IT ALSO DO THIS WHILE IN PARK WITH KEY IN AND WITH KEY OUT. IT IS CURRENTLY AT FORD FOR REPAIRS AND THEY ARE STATING IT DOES NOT HAVE A RECALL ON THIS MODEL. I CALLED YESTERDAY AND EMAILED TO EXPLAINED THE ISSUE AND THEY STATED IT WAS ON THE LIST. NOW THEY ARE STATING IT IS OVER $2000 TO FIX.
WHENEVER I ACCELERATE FROM A STOP, MY CAR HESITATES & "JUMPS" A FEW TIMES BEFORE PICKING UP SPEED. IT HAPPENS VERY RANDOMLY FROM WHAT I CAN TELL. SOMETIMES DOING IT OFTEN AND OTHER TIMES IT ACCELERATES NORMALLY.
MY CAR WOULD START JERKING AND REVING UP AND THEN I WOULD NO LONGER BE ABLE TO GAS IT. IT JUST BEGAN TO ROLL IN THE DIRECTION IT WAS ALREADY GOING IN.
THE VEHICLE DOES A STUDDERING AND STALLING. IN 2015, FORD SAID THEY FIXED IT AND THAT SOME OF THE STUDDERING IS BECAUSE IT'S A 4 CYL VEHICLE. IN MAY 2018 I BROUGHT THE CAR BACK STATING THE SAME ISSUE BUT WORST. THEY SAID IT'S THE TCM AND IT WOULD COST ME $1850. I COMPLAINED TO FORD MOTOR COMPANY AND THEY EXTENDED THE WARRANTY. FORD SAID THEY FIXED IT. THE NEXT DAY I HAD TO BRING THE CAR BACK BECAUSE THE DASHBOARD SAID "TRANSMISSION OVERHEATING PLEASE STOP" THEN IT STALL ON ME IN THE MIDDLE OF TRAFFIC. I TOOK IT BACK TO THEM AND ASKED WHAT DID THEY FIXED. THEY HAD THE CAR FOR 2 DAYS THEN CALLED ME TO TELL ME IT'S THE CLUTCH AND IT'S NOT COVERED UNDER THE WARRANTY AND IT COSTS $2400. THE CLUTCH IS PART OF THE TRANSMISSION SO WHY ISN'T IT? THEY ARE NOW TELLING ME BECAUSE MY CAR HAS 94000 MILES ON IT THAT IT IS NORMAL WEAR AND TEAR. WHO BUYS A BRAND NEW VEHICLE FOR IT TO CONK OUT ON THEM AT 94000? THEY WILL NOT FIX MY CAR WITHOUT ME PAYING FOR IT. THIS IS A DEFECTIVE PART THAT FORD HAS AND THEY REFUSE TO TAKE OWNERSHIP OF THE MATTER AND RESOLVE IT. I HAD TO PARTICIPATE IN A CLASS ACTION SUIT AGAINST FORD REGARDING THIS. SEVERAL OTHERS ARE NOW BEING COMPENSATED BUT THEY ARE RESIDENTS OF CA WHICH HAS STRICTER LEMON LAWS. THE SUIT IS NOW ON HOLD.
CAR SHAKES VIOLENTLY AND JERKS WHEN ACCELERATING, CAR HAS BEEN REPAIRED TWICE BEFORE FOR THIS PROBLEM, ONCE AT 29000 MILES, 2ND TIME AT 38000 AND NOW DOING IT AT 62000.
I WAS DRIVING AND WAS SLOWING DOWN TO TAKE A SHARP CURVE WHEN THE IDLE SPEED SPED UP THE SUDDENLY DROPPED AND THEN THE ENGINE DIED. I RESTARTED THE CAR BUT THE CHECK ENGINE LIGHT CAME ON. IT DID THE SAME THING AS I WAS DRIVING BEHIND OTHER TRAFFIC WHICH WAS GOING SLOW. I DROVE TO MY MECHANIC HE TEST DROVE THE CAR AND SAID THE THROTTLE BODY WAS GOING BAD. HE STATED HE HAD HAD SEVERAL OF THESE CARS WITH THE SAME PROBLEM. MY CAR ONLY HAD 48,000 MILES ON IT. I NEVER KNOW WHEN IT WILL JUST STOP IF I HAVE TO SLOW DOWN OR EVEN STOP FOR A RED LIGHT OR OTHER TRAFFIC. I LIVE IN A RURAL AREA AND THE ROADS ARE NARROW WITH FEW PLACES TO PULL OFF. I KNOW THAT THERE HAVE BEEN RECALLS FOR THIS PROBLEM ON SOME FORD FOCUS CARS AND MINE SHOULD BE INCLUDED.
FROM A COMPLETE STOP TO MOVING THE VEHICLE HAS A LITTLE BIT OF SHAKING WHEN GOING INTO FIRST AND SECOND GEAR ALSO THE BREAK LIGHT ON THE PASSENGER SIDE DOES NOT WORK BUT EVERYTHING ELSE WITH THAT LIGHT WORKS.
I GOT A LOAN ON THE CAR LAST YEAR OF 2017 AND THE CAR HAD ISSUES ACCELERATING. I DO NOT RECALL THE DATE BUT MY HUSBAND AND WAS ON THE HILL AND I AND IT STATED TRANSMISSION DEFAULT. I TOOK THE CAR TO FORD AND THEY REPLACED THE CLUTCH. FOR ABOUT 2MTHS IT WAS FINE. THEN IT WOULDN'T ACCELERATE PROBABLY. THE CAR THEN STARTS TURNING OFF IN TRAFFIC AND I ALMOST WAS IN A CAR ACCIDENT. I THEN REPLACED THE BATTERY. THEN I FINALLY DECIDED TO TAKE IT TO FORD AND THAT'S WHEN THEY TOLD ME I NEEDED MY ENTIRE FUEL SYSTEM REPLACED. I CAN NOT AFFORD THAT AND I AM UNABLE TO PURCHASE AN EXTENDED WARRANTY WHICH WILL NOT EVEN COVER THE EXISTING ISSUES EVEN IF I DID PURCHASE IT. I CONTINUE TO DRIVE THE CAR BECAUSE MY CREDIT ISN'T GOOD ENOUGH TO OBTAIN ANOTHER CAR. I PAY A MORE EVERY MONTH AND I NEED SOME HELP.
GEARS GRIND/JERK WHEN SHIFTING. AUTOMATIC TRANSMISSION.
THE DUAL CLUTCH POWERSHIFT TRANSMISSION HAS BEGUN TO FAIL ON ME. IT JERKS SUDDENLY AT HIGHWAY SPEEDS, HAS RPM FLARES AND WILL NOT SHIFT INTO REVERSE. WHEN BROUGHT TO SAYVILLE FORD, LENNY TOLD ME THAT THIS PARTICULAR MODEL 2014 FORD FOCUS WAS NOT COVERED BY ANY EXTENDED WARRANTY AND WOULD THEREFORE COST ME 2200 TO REPAIR. HE DID EXPLAIN TO ME THAT THE TCM WAS UNDER WARRANTY, BUT THIS WAS APPARENTLY NOT THE ISSUE WITH THE VEHICLE. I CONTINUE TO HAVE THESE ISSUES.
I PARKED VEHICLE IN PARKING LOT OF STORE. I RETURNED TO CAR, STARTED THE ENGINE, PUT CAR IN REVERSE, GAVE IT A LITTLE GAS WHILE I TRIED TO TURN THE STEERING BUT IT WOULD NOT MOVE. MESSAGE FLASHED 'STEERING WHEEL ASSIST ERROR'. CAR NOW HAS TO BE TOWED TO DEALERSHIP FOR A REPAIR THAT IS NOT COVERED BY FORD. LUCKY THE STEERING DID NOT GO OUT WHILE I WAS DRIVING.
TL* THE CONTACT OWNS A 2014 FORD FOCUS. THE CONTACT STATED THAT THE WARNING INDICATOR FLASHED "POWER STEERING LOSS" AND THE STEERING WHEEL SEIZED. THE VEHICLE WAS TAKEN TO THE DEALER (ECHELON FORD, 4 S WHITE HORSE PIKE, STRATFORD, NJ 08084, 1-(856) 627-8400) WHERE IT WAS DIAGNOSED THAT THE STEERING MOTOR NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER ISSUED 95 TSBS FOR THE STEERING AND ONE STEERING RECALL. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 82,000. *TT
THE WIPERS FREEZE WHEN IN THE INTERMITTENT MODE. IN TOOK MY FOCUS INTO PALM BAY FORD. THEY SAID THAT THERE WAS NOTHING WRONG WITH THE WIPERS, THEY WERE JUST DIRTY. THEY CLEANED THEM WITH SOAP AND WATER. THE NEXT IN THE RAIN THE WIPERS FROZE UP AGAIN.
I HAVE A 2014 FORD FOCUS THAT HAS TRANSMISSION TROUBLES. I DID NOT GET A YEAR OF SAFE SERVICE OUT OF IT. I HAD TO TAKE IT IN TO THE PLACE I BOUGHT IT THE TRANSMISSION WAS SLIPPING VERY BAD. THIS WAS AT HOPKINSVILLE KY AT PENNYRILE FORD. THEY WANT ME TO TRADE AGAIN. THIS IS BEEN A RECALL PROBLEM AND THEY WILL NOT FIX IT. THEY MAKE ALL KINDS OF EXCUSES. I HAVE WRECKER BILLS IT HAS CAUSE ME TO MISS WORK. I WILL INCLUDE MY NAME AND NUMBER. [XXX] INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6).' *PM
TL* THE CONTACT OWNS A 2014 FORD FOCUS. IN RAINY WEATHER CONDITIONS, THE VEHICLE FAILED TO START AND THE CHECK ENGINE INDICATOR ILLUMINATED. THE CONTACT ALSO MENTIONED THAT THE VEHICLE HESITATED WHEN THE GEARS WERE MANUALLY SHIFTED. THE VEHICLE WAS TOWED TO CROUSE FORD (11 ANTRIM BLVD, TANEYTOWN, MD 21787) WHERE IT WAS DIAGNOSED AS A POSSIBLE FLOOD VEHICLE. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 38,500.
I HAVE A 2014 FORD FOCUS THAT HAS A DPS6 TRANSMISSION THAT NEEDS TO HAVE THE CLUTCHES REPLACED. I BOUGHT USED IN DEC 2015 AND IN EARLY 2016 I STARTED TO HAVE SHUTTERING PROBLEMS. I TOOK THE CAR TO THE DEALER AND THEY TOLD ME THAT THIS WAS NORMAL. ABOUT 6 MONTHS LATER I HAD THE SAME ISSUE AGAIN. TOOK MY CAR BACK TO THE DEALER AND THEY TOLD ME THAT THE TRANSMISSION IS LEARNING HOW YOU DRIVE AND THIS WAS NORMAL. ABOUT 6 MONTHS AFTER THAT MY ENGINE STALLED BECAUSE MY TRANSMISSION WOULD NOT GO BETWEEN GEARS. I FINALLY GOT MY CAR STARTED AND TOOK IT TO THE DEALER AND THEY REFLASHED MY TCM. MY CAR RAN ALRIGHT FOR AWHILE AND THEN I STARTED TO HAVE PROBLEMS AGAIN WITH SHIFTING AND SHUDDERING. TOOK MY CAR BACK TO THE DEALER AND WAS TOLD MY CLUTCHES WERE OUT OF SPECS AND NEEDED TO BE REPLACED AT A COST OF $2,000 WHICH I CANNOT AFFORD. AT NO TIME DID THE DEALER GIVE ME ANY PAPERWORK. EVEN AFTER I ASKED FOR PAPERWORK. NOW I CONTINUE TO HAVE PROBLEMS WITH SHUDDERING AND THE ENGINE LIGHT WILL COME ON AND THE GO AWAY AFTER THE CAR SITS OVERNIGHT. WHEN THE ENGINE IS COLD EVERYTHING WORKS FINE UNTIL THE ENGINE GETS WARM AND THEN I START HAVING PROBLEMS AGAIN. AFTER DOING SOME RESEARCH. I NOTICE THERE IS A TECHNICAL SERVICE BULLETIN 16-0109. HOWEVER FORD WILL NOT FIX. THEY TELL ME MY CAR IS NOT ON THIS LIST. WHATEVER THIS MEANS. I AM TRULY FRUSTRATED WITH FORD AND I AM AFRAID THAT I MAY CAUSE A ACCIDENT. APPARENTLY I AM NOT THE ONLY ONE HAVING THESE PROBLEMS. WHY IS THERE NO RECALL ON THESE VEHICLES? FORD KNOWING KNEW ABOUT THESE PROBLEMS AND CONTINUED TO SELL THESE VEHICLES AND NOT FORCED TO FIX.
TL* THE CONTACT OWNED A 2014 FORD FOCUS. AFTER SHIFTING THE GEAR SHIFTER INTO THE REVERSE POSITION, THE VEHICLE ERRONEOUSLY ACCELERATED FORWARD AND CRASHED INTO A BRICK BUILDING. NO INJURIES WERE SUSTAINED AND A POLICE REPORT WAS FILED. THE VEHICLE WAS TOWED TO A TOW LOT AND DEEMED DESTROYED. THE CAUSE OF THE FAILURE WAS NOT DETERMINED BY A DEALER OR INDEPENDENT MECHANIC. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 30,000.
2014 FORD FOCUS. CONSUMER WRITES IN REGARDS TO FUEL VAPOR SYSTEM MALFUNCTION. *LD THE CONSUMER STATED THE VEHICLE WOULD SHUTTER WHEN STOPPED, THE RPM INCREASES THEN DECREASES. THE CONSUMER WAS ADVISED THE GAS TANK WAS DEFORMED AND NEEDED TO BE REPLACED. *JS
TL* THE CONTACT OWNS A 2014 FORD FOCUS. WHILE DRIVING VARIOUS SPEEDS, THE TRANSMISSION SLIPPED WHEN THE GEARS CHANGED. THE VEHICLE WAS TAKEN TO RACE SKILLMAN FORD (1250 US 31 SOUTH, GREENWOOD, IN 46143) WHERE IT WAS DIAGNOSED THAT THE TRANSMISSION WAS SLIPPING AND NEEDED TWO UNKNOWN PARTS. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOTIFIED AND PROVIDED CASE NUMBER: CHS-14864865. THE FAILURE MILEAGE WAS 64,208.
TL* THE CONTACT OWNS A 2014 FORD FOCUS. WHILE DRIVING VARIOUS SPEEDS, THE TRANSMISSION SLIPPED WHEN THE GEARS CHANGED. THE VEHICLE WAS TAKEN TO RACE SKILLMAN FORD (1250 US 31 SOUTH, GREENWOOD, IN 46143) WHERE IT WAS DIAGNOSED THAT THE TRANSMISSION WAS SLIPPING AND NEEDED TWO UNKNOWN PARTS. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOTIFIED AND PROVIDED CASE NUMBER: CHS-14864865. THE FAILURE MILEAGE WAS 86,437.
TRAMISSION FAULT SERVICE NOW ERROR RECIEVED WHILE VEHICLE WAS IN MOTION ON THE HIGHWAY DURING HEAVY RAIN TRAVELLING THE SPEED LIMIT OF 60 MPH. THE CAR JERKED AND DECELERATED RAPIDLY.
AT 61,100 MILES (1,100 MILES OVER THE WARRANTY), THE FUEL TANK COLLAPSED DUE TO A MANUFACTURER'S FLAW RESULTING IN A FAILED FUEL SENDING UNIT. SEVERAL ATTEMPTS TO GET THIS RESOLVED BY FORD HAS RENDERED FUTILE.
VACUUM SEAL ON GAS TANK IS FAULTY AND GETS AIR BUBBLES AND THE CAR CUTS OFF AT RANDOM. IT CUT OFF IN THE MIDDLE OF AN INTERSECTION YESTERDAY AND I ALMOST GOT HIT. I'VE REPORTED THIS ISSUE MULTIPLE TIMES. SEVERAL OTHER ONES WERE RECALLED BUT NOT MY VIN NUMBER BUT IT'S THE EXACT SAME ISSUE.
THE POWER TRAIN REPEATEDLY "SLIPS" AND MAKES UNUSUAL NOISES DURING ACCELERATION AND DEACCELERATION. 3RD PARTY OBSERVERS HAVE ALSO AND REPEATEDLY MADE SIMILAR OBSERVATIONS.
WHEN ACCELERATING TO AROUND 40 MPH, ON THE FREEWAY, THE CAR STARTED SHAKING AND LOST POWER, CHECK ENGINE LIGHT ILLUMINATED AND THE SERVICE ENGINE NOW LIGHT ALSO LIT UP. TOOK THE CAR TO LOCAL DEALER AND THEY FIGURED CARS ELECTRONIC THROTTLE BODY (ETB) WAS DEFECTIVE AND WOULD COST $370+ TO REPAIR. AFTER INVESTIGATING THOROUGHLY, I DISCOVERED THIS WAS A DEFECT IN MORE THAN 1.6 MILLON FORD VEHICLES AND TOLD THE DEALER, BUT THE DEALER ALONG WITH FORD HQ ADVISED THEY WOULD NOT ASSIST IN THE PAYMENT OF THE PART OR REPAIR WHAT-SO-EVER.
THE HORN QUIT SOUNDING UPON ACTIVATION BY THE HORN RELAY SWITCH ON THE STEERING WHEEL. IT DOES NOT SOUND WHEN PRESSING THE REMOTE TWICE TO CONFIRM IT'S LOCKED UP. IT DOES NOT SOUND WHEN THE ALARM IS ACTIVATED. THE FUSE IS OK. THE HORN RELAY DOES NOT CLICK WHEN HORN RELAY SWITCH ON STEERING WHEEL IS DEPRESSED. THE WIRES ARE ALL INTACT AND CONNECTED. I TOOK IT TO A FORD DEALER. THEY SAID IT WOULD COST $200-300 AND NEED THE CAR FOR 2 DAYS. ACCORDING TO ALL THE COMPLAINTS AND CONCERNS ABOUT THIS ISSUE ON VARIOUS WEBSITES, THOUSANDS OF OWNERS OF FORD FOCUS HAVE THE SAME ISSUE WITH THE SAME RESPONSE FROM THE DEALERSHIP.
TL* THE CONTACT OWNS A 2014 FORD FOCUS. FOUR MONTHS AGO, THE CONTACT RECEIVED A RECALL LETTER FOR NHTSA CAMPAIGN NUMBER: 16V643000 (LATCHES/LOCKS/LINKAGES:DOORS:LATCH). THE CONTACT STATED THAT IT EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE REPAIR. THE CONTACT CALLED AUTO NATION FORD SCOTTSDALE (8555 E FRANK LLOYD WRIGHT BLVD, SCOTTSDALE, AZ 85260, (480) 630-8287) AND WAS INFORMED THAT THE PARTS WERE NOT AVAILABLE AND WERE ON A NATIONAL BACKORDER. THE CONTACT RECENTLY RECEIVED AN EMAIL REGARDING THE SAME RECALL. THE MANUFACTURER WAS NOT CONTACTED. THE CONTACT HAD NOT EXPERIENCED A FAILURE. PARTS DISTRIBUTION DISCONNECT.
TCM HAS BEEN REPROGRAMMED ONE AND 2 NEW CLUTCHES HAVE BEEN INSTALLED UNDER WARRANTY. SHUDDER HAS RETURNED AT AROUND 12,000 MILES SINCE LAST NEW CLUTCH INSTALLED. FORD REFUSES TO DO ANYTHING SINCE IT WAS 120 MILES OVER THE WARRANTY. THIS IS A KNOWN ISSUE WITH THESE CARS.
TRANSMISSION JERKS,SLIPS AND IF I WANT TO SKIP THE SHUDDERING I HAVE TO DRIVE FASTER ALSO IN REVERSE MODE I HIT THE CAR BEHIND ME WHILE PARKING BECAUSE THE REVERSE MODE MAKES THE CAR "JUMP" WHICH MAKES ME LOOSE CONTROL OF MY REVERSE SPEED AND THE CAR(TRANSMISSION) IS JUST BEING FIXED 1 WEEK AGO AND FORD PEOPLE TOLD ME IN FORD SERVICES THAT THAT IS HOW THE CAR IS SUPPOSED TO WORK! I DID NOT KNOW WHAT TO DO SO DECIDED TO SELL(LOOSING 2K DOLLARS) THE CAR THE WAY IT WAS BUT I DO NOT THINK THE CAR HAS TO BE ON THE STREETS IS JUST DANGEROUS ,SO IN A NUTSHELL IF I DONT WANT THE CAR TO JERK OR SHUDDER I HAVE TO STEP ON THE GAS PEDAL HARDER THAT IS JUST UNSAFE AND IN REVERSE MODE MAKES THE CAR 'JUMPS" AND HIT OTHER CARS WHILE PARKING. FORD SERVICE PEOPLE TOLD ME THAT IS NORMAL SO I DECIDED TO GET RID OF THE CAR, BUT I SWEAR IF I HAD THE MONEY I WOULD BUY ALL OF THE FOCUSES WITH POWER SHIFT TRANSMISSION AND DESTROY THEM JUST TO HAVE AMERICAN DRIVERS SAFE, PLEASE DO SOMETHING THIS IS UNVELIVABLE.
MY 2014 FORD FOCUS ENGINE DIES WHEN IT RAINS. IT STARTED TO RUN ROUGH WHEN IT RAINED ABOUT A YEAR AGO AND THEN THE ENGINE DIED GOING 55 MPH WHEN IT WAS RAINING. HAD ENGINE WIRE REPLACED AND IT WAS FINE FOR A WEEK OR SO WHILE IT WAS DRY. 1ST TIME IT RAINED IT DIED AGAIN GOING 50MPH. TOOK IT IN AGAIN AND HAD CYLINDER AND COMPUTER BOX REPLACED (CRAZY ONLY 4 YEARS OLD). RAN FINE AGAIN UNTIL IT RAINED AND IT DIED AGAIN WHILE DRIVING ON HIGHWAY. WHEN IT DIES YOU ARE PUT IN A VERY BAD SITUATION. SOMEONE COULD DEFINITELY DIE. I GIVE UP. IT IS SITTING IN OUR DRIVEWAY BECAUSE WE PUT $800 INTO IT GETTING FIXED AND SO FAR NO LUCK. IF I KNEW IT COULD BE FIXED I WOULD TAKE IT IN. THE CAR DOES NOT RESTART WHEN IT GETS DRY OUT AGAIN. I TRY JUMPING IT AND FUSE 38 BLOWS EVERY TIME. IS THERE A RECALL ON THIS? IT IS A VERY SCARY PROBLEM AND I SEE THIS HAS HAPPENED TO MULTIPLE PEOPLE ON THE WEB.
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
2014 FORD FOCUS DRIVING ON RT 1 AT 40MPH JUST STOP MOVING FORWARD IN TRAFFIC. WAS LUCKY TO PULL OVER TO THE SIDE OF THE ROAD. CAR WOULD NOT MOVE WHILE IN DRIVE. TURN OFF CAR FOR A FEW MINUTES THEN CAR WAS ABLE TO MOVE FORWARD. DON'T KNOW WHAT TO DO CAR ONLY HAS 19K MILES ON IT. PRIOR TO PURCHASING CAR USED AT FORD DEALER WITH 9K? MILES ON IT. ANOTHER TIME WHILE IN A PARKING LOT CAR WAS NOT ABLE TO GO IN REVERSE OR FORWARD AT AROUND 11K? MILES. TURN OFF CAR WAITED AND RESTARTED THEN IT WAS FINE. ALSO GET SHUDDERING IN THE TRANSMISSION ALL THE TIME. CALL FORD THEY WHERE NO HELP ON THIS MATTER AS THEY STATED THIS TRANSMISSION WOULD NOT BE COVERED UNDER WARRANTY.
WHEN YOU ARE ACCELERATION FROM FIRST TO SECOND AND SOMETIMES SECOND TO THIRD THE CAR SHAKES VERY VERY BADLY AND MAKES IT HARD TO ACCELERATE.
THE VEHICLE KICKS FORWARD DURING BRAKING. IT FEELS LIKE THIS HAPPENS AFTER A FULL CHARGE THE FIRST TIME THAT THE REGENERATIVE BRAKING MECHANISM TURNS ON. I HAVE ALSO EXPERIENCED A STRONG KICK WHEN BRAKING AND GOING OVER A BUMPS, SUCH AS THE BUMPS THAT ARE ON LANE DIVIDERS.
MY GAS NEEDLE DOSE NOT WORK MY CAR STALLS WHEN YOU PUT GAS IN IT GOES DEAD WHILE DRIVING HAS HAPPENED SEVERAL TIMES WAS TOLD IT WAS THE PURGE SOLENOID
TL* THE CONTACT OWNS A 2014 FORD FOCUS. WHILE DRIVING 20 MPH, THE VEHICLE BEGAN TO SWITCH GEARS INDEPENDENTLY. THE CONTACT WAS ABLE TO DRIVE THE VEHICLE HOME. THE VEHICLE WAS THEN TAKEN TO LIVERMORE FORD LINCOLN (2266 KITTY HAWK RD, LIVERMORE, CA 94551) WHERE IT WAS DIAGNOSED THAT THE CLUTCH NEEDED TO BE REPAIRED. THE VEHICLE WAS REPAIRED, BUT THE FAILURE RECURRED. THE SAME DEALER WAS CONTACTED A SECOND TIME AND INFORMED THE CONTACT THAT THE CLUTCH FAILED AGAIN AND NEEDED TO BE REPAIRED. THE VEHICLE HAD NOT BEEN REPAIRED. THE MANUFACTURER WAS NOTIFIED AND INFORMED THE CONTACT THAT THEY COULD OFFER HIM A SMALL COMPENSATION. IF THE CONTACT ACCEPTED, THE MANUFACTURER WOULD NO LONGER BE RESPONSIBLE FOR ANYTHING THE CONTACT MAY EXPERIENCE DUE TO THE FAILURE. THE CONTACT DECLINED THE OFFER. THE VIN WAS NOT AVAILABLE. THE FAILURE MILEAGE WAS 3,400.
CLUTCH RECALL NEEDS TO BE EXPANEDED!!! BURNING SMELL COMING FROM UNDER THE HOOD. WENT TO GET A OIL CHANGE AND SAID IT WAS THE CLUTCH PRESSURE PLATE CAN CAUSE FIRE. STOPPED DRIVING BATTERY DIED, REPLACED BATTERY, SMELL WENT AWAY AND THEN CAME BACK WHILE DRIVING...YESTERDAY BEFORE I WAS EXITING THE PARKING LOT SMELLED BURNING SMELL THEN WAS EXITING THE PARKING LOT TURNING LEFT ACROSS TRAFFIC WENT TO SHIFT AND COULD MOVE GEAR BUT CAR WOULD NOT GO. WAS ABLE TO GET IT TO WORK AFTER SEVERAL ATTEMPTS AS ON COMING TRAFFIC APPROACHED. MADE IT HOME SAFELY. CAN'T AFFORD TO NOT HAVE CAR AS WE ARE STILL MAKING PAYMENTS BUT CANT DRIVE WITH KIDS IN THE CAR DUE TO FIRE RISK. CAR WAS MADE IN MICHIGAN HAS 2.0L GDI ENGINE. CURRENTLY ONLY THE GTD1 ENGINE IS RECALLED.
I WAS DRIVING AND THE DOOR FLEW OPEN
TL* THE CONTACT OWNED A 2014 FORD FOCUS. WHILE EXITING THE HIGHWAY APPROACHING AN EXIT RAMP, THE VEHICLE STALLED. THE INSTRUMENT PANEL CLUSTER WENT COMPLETELY BLANK AND THERE WAS A SUDDEN LOSS OF POWER. THE BRAKES WERE DIFFICULT TO APPLY AND THE CONTACT CROSSED OVER FOUR LANES OF TRAFFIC AND STRUCK A MEDIAN. NONE OF THE AIR BAGS DEPLOYED. THE VEHICLE WAS NOT INSPECTED AND DIAGNOSED BY A DEALER. THE VEHICLE WAS TOWED TO A YARD AND DEEMED DESTROYED DUE TO THE FAILURES. A POLICE REPORT WAS NOT FILED. THE DRIVER SUSTAINED MINOR BRUISING THAT DID NOT REQUIRE MEDICAL ATTENTION. THE MANUFACTURER WAS NOTIFIED OF THE CRASH AFTER IT HAPPENED. THE VIN AND FAILURE MILEAGE WERE NOT AVAILABLE.
STEERING WHEEL HAS LOCKED TWICE AFTER VEHICLE HAD STARTED AND WAS MOVING. FIRST WAS WHEN LEAVING A GARAGE AT WORK AND MOVING FORWARDS ON A TURN. SECOND WAS WHEN TRYING TO BACK OUT OF A PARKING SPOT IN REVERSE AND LOCKED UP. BOTH TIMES THE HUD POPPED UP A MESSAGE INDICATING FAILURE. TOOK TO DEALER TO DIAGNOSE AND THEY SAID I NEED A NEW STEERING RACK FOR $2300. SEEMS STRANGE OR FAULTY ON THE COMPANY CONSIDERING IT IS A 2014 FOCUS WITH ONLY 38K MILES ON IT THAT THIS WOULD FAIL SO SOON. NEVER BEEN IN AN ACCIDENT. I AM HOPING THIS DOESN'T HAPPEN WHILE DRIVING, OTHERWISE IT MIGHT NOT JUST BE REPAIR PROBLEM BUT A WRONGFUL DEATH SUIT AGAINST FORD. BEING UNABLE TO MOVE YOUR STEERING WHEEL WHILE DRIVING IS VERY DANGEROUS AND I AM CONFUSED THE ESTIMATE TO REPAIR WAS SO HIGH. OTHER WEBSITES INDICATE WELL UNDER $1,000 TO REPLACE A STEERING RACK WITH PARTS AND LABOR. I SUGGEST FORD FIX THIS PROBLEM WITH A RECALL BEFORE IT GETS WORSE FOR ME AND OTHER OWNERS.
TL* THE CONTACT OWNS A 2014 FORD FOCUS. WHILE DRIVING 25 MPH, THE VEHICLE SHIFTED GEARS INDEPENDENTLY. THERE WERE NO WARNING INDICATORS ILLUMINATED. THE VEHICLE WAS DRIVEN TO THE CONTACT'S RESIDENCE AND THEN TO CAPITAL FORD OF CHARLOTTE (5411 N TRYON ST, CHARLOTTE, NC 28213). THE CONTACT WAS ADVISED BY THE DEALER THAT THERE WAS A TECHNICAL SERVICE BULLETIN TO REPAIR THE TRANSMISSION CONTROL MODULE AND REPLACE THE CLUTCH ON THE VEHICLE. THE VEHICLE WAS REPAIRED, BUT THE FAILURE RECURRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE AND ADVISED THE CONTACT TO TAKE THE VEHICLE BACK TO THE DEALER FOR DIAGNOSTIC TESTING. FROM THERE, THE DEALER WOULD BE ABLE TO DETERMINE IF THEY WOULD REPAIR THE VEHICLE FOR FREE BASED ON THE DIAGNOSIS. THE CONTACT WAS STILL AWAITING THE DETERMINATION FROM THE MANUFACTURER. THE FAILURE MILEAGE WAS 57,000. THE VIN WAS NOT AVAILABLE.
WHILE DRIVING DOWN INTERSTATE 75 SOUTH AT 70 MILES PER HOUR, CAR SET ON CRUISE CONTROL, THE CAR LURCH FORWARD. WHEN TRYING TO RESUME SPEED THE GAS PEDAL DID NOT RESPOND COASTED THROUGH A LANE OF TRAFFIC TO THE SIDE OF THE ROAD WHERE THE CAR DIED. UNABLE TO RESTART THE VEHICLE WAS TOWED TO THE NEAREST FORD DEALERSHIP MATTHEW CURRY IN NOKOMIS. AFTER THREE DAYS OF SITTING FORD DECIDED TO LOOK AT THE CAR AND QUICKLY DETERMINED THE PROBLEM WAS A PURGE VALVE STICKING CAUSING A VACUUM IN THE GAS TANK WHICH CAUSED THE TANK TO COLLAPSE AND DAMAGE THE FUEL PUMP. IT WAS EASY TO RECOGNIZE BECAUSE THEY HAVE SEEN THIS SAME SITUATION MANY TIMES ON THE FOCUS MODEL. A DOCUMENTED RECALLL HAS OCCURRED IN AUSTRALIA AND NEW ZEALAND OVER THIS VERY SAME ISSUE FORD A US MANUFACTURED CAR YET NO RECALL IN THE US. I CAN FIND MORE THAN 100 REPORTS ONLINE REGARDING THIS SAME SITUATION IN THE US BUT FORD WILL NOT TAKE ANY RESPONSIBILITY. I HAVE SPOKE TO CORPORATE WHERE THEY ISSUED A CASE/CLAIM # 14636968. THEY THEN ADVISE ME TO CALL THE SERVICE MANAGER WHO SAYS HE SENT EVERYTHING TO CORPORATE THEN GIVEN THE RUN AROUND. I HAVE CALLED CHEVROLET AND HONDA THEY DON'T SEEM TO HAVE A PROBLEM WITH GAS TANKS COLLAPSING. FORD STEP UP AND TAKE RESPONSIBILITY FOR THIS FAULTY SYSTEM. I AM GRATEFUL WE ARE SAFE THIS MALFUNCTION WHILE DRIVING 70 ON A BUSY FLORIDA INTERSTATE DURING RUSH HOUR COULD HAVE ENDED MUCH DIFFERENTLY.. RIDICULOUS FLAWED PRODUCT
HORN FREQUENTLY GOES INTERMITTENT FOR WEEKS AT A TIME, THIS OCCURS WHILE DRIVING IN BOTH CITY AND HIGHWAY CONDITIONS AND WHEN THE VEHICLE IS PARKED. THIS HAS CAUSED NUMEROUS NEAR COLLISIONS AS I AM UNABLE TO MAKE OTHER VEHICLES AWARE OF A SITUATION AS THEY TRY TO MERGE IN MY LANE. REPLACEMENT OF THE HORN ASSEMBLY HAS NOT RESOLVED THE ISSUE, AND TESTING BY THE DEALER HAS NUMEROUS FAULT CODES WHEN THE HORN DOES FAIL INDICATING A SHORT. TPMS SENSOR FAULT HAS NOW RECENTLY COME ON WHEN ACTUATING THE HORN AND DEALER IS STILL TRYING TO ISOLATE THE CAUSE OF THIS NEW ISSUE.
I WAS DRIVING IN THE #1 LANE IN MODERATE TRAFFIC ON THE FREEWAY, GOING ABOUT 40 MPH, MOVING STRAIGHT AHEAD, AND SLIGHTLY ACCELERATING. AN ALERT SHOWED UP ON MY DASH SCREEN STATING THAT THERE WAS AN ISSUE WITH STEERING ASSIST. AS I PULLED OFF THE FREEWAY, I NOTICED THAT IT WAS SIGNIFICANTLY MORE DIFFICULT TO TURN MY STEERING WHEEL, AND AS I TOOK A RIGHT TURN AT THE FREEWAY EXIT, IT WAS ALMOST IMPOSSIBLE TO TURN. I HAD THE VEHICLE TOWED TO A MECHANIC WHO RECOMMENDED THAT I HAVE IT TAKEN TO THE DEALERSHIP, AS HE BELIEVED IT FELL UNDER THE SAME STEERING ISSUE THAT MANY OTHER FORD MODELS HAVE LATELY BEEN RECALLED FOR. THE DEALERSHIP CONFIRMED THAT THE STEERING GEAR WILL NEED TO BE REPLACED, AT FULL COST TO ME BECAUSE THE FOCUS DOES NOT FALL UNDER THESE RECALLS. FORD MUST ISSUE A RECALL FOR THE FOCUS MODELS IN ADDITION TO THOSE THAT HAVE ALREADY BEEN RECALLED. I AM NOT THE ONLY FOCUS OWNER TO EXPERIENCE THIS TERRIFYING ISSUE, WHICH COULD HAVE EASILY CAUSED AN ACCIDENT HAD MY STEERING ASSIST GONE OUT IN A SLIGHTLY DIFFERENT SITUATION. THIS IS A LIFE THREATENING FAULT AND FOCUS OWNERS NEED TO BE AWARE THAT THE VEHICLES THEY ARE DRIVING ARE DANGEROUS.
WENT TO AUTOZONE FOR POWER STEERING FLUID. THEY ASKED YEAR MAKE MODEL SAID IT DOESN'T REQUIRE IT. I LEFT AN ON MY WAY OUT STEERING LOCKED. PRAISE THE LORD NO ONE WAY HURT.
LATE IN THE MONTH OF FEBRUARY 2018 I CAME OUT TO MY CAR ON A RAINY FRIDAY AND WHEN I TURNED ON MY VEHICLE THE WINDSHIELD WIPERS BEGAN TO OPERATE ERRATICALLY AND PERSISTENTLY WITH NO ABILITY TO CONTROL THEM AS THE DRIVER. THE PROBLEM CONTINUED FOR OVER A WEEK AND THE WIPERS WOULD OPERATE UNPREDICTABLY AND EVEN WHEN THE CAR WAS FULLY SHUT OFF INCLUDING THE IGNITION POWER. THIS IS A SERIOUS HAZARD CAUSED BY A KNOWN FAULTY PART ON THIS MODEL OF CAR THAT IS SUSCEPTIBLE TO SHORTING OUT.
WHILE DRIVING AT 35 MPH, THE ENGINE STALLED WITHOUT WARNING & WOULD NOT RESTART. DASH DISPLAYED "ENGINE FAULT, SERVICE SOON." HAD VEHICLE TOWED TO LOCAL DEALERSHIP. DEALER CHECKED THE CODES AND FOUND MULTIPLE ENGINE CONTROLLER FAULTS. SAID IT WAS A BAD WIRING HARNESS. THIS IS A SE MODEL WITH 2.0 L ENGINE, BUT FORD HAS A RECALL ON THE ST MODEL WITH 2.0L ENGINE FOR THE SAME FAILURE MODE AND CAUSE (WIRING HARNESS). FORD DID "PARTICIPATE" IN THE REPAIR ($250 OUT OF $1500) WIRING HARNESS WAS RETAINED BY OWNER FOR REVIEW AND ANALYSIS..
TRANSMISSION CONTROL MODULE
TRANSMISSION FAULTY . CAR WONT REVERSE . CAR DRAGS WHEN TRYING TO ACCELERATE. I ALSO RECEIVED A COURT NOTICE IN THE MAIL REGARDING POWERSHIFT DUAL-CLUTCH AUTOMATIC TRANSMISSION PROBLEMS.MY CHECK ENGINE LIGHT CAME ON. NOTIFICATIONS APPEARED ON MY CAR SAYING TRANSMISSION PROBLEM SERVICE ASAP.
FROM A STOP L WAS ACCELERATING AND THE TRANSMISSION MADE A GRINDING NOISE. MY STEERING WHEEL SHOOK OR VIBRATED HORRIBLY AND THE POWER DURING ACCELERATION WAS WEAK AND I COULD NOT MERGE ONTO THE HIGHWAY IN A NORMAL MANNER. NORMAL MEANING AS A COMMUTER TO AND FROM WORK ON A DAILY BASIS. HIGHWAY MERGING FROM A STOP.
TRANSMISSION CAUSES VEHICLE TO JERK AND SHIMMY WHEN ACCELERATING FROM A STOP. WILL NOT ACCELERATE WHILE DOING THIS, CAUSING DANGER WHEN THERE IS ANOTHER VEHICLE BEHIND OR LEAVING A STOP SIGN. TRANSMISSION CLUTCH WAS REPLACED DUE TO THIS ISSUE AND THESE ISSUES STARTED AGAIN AFTER APPROXIMATELY ONE YEAR.
WHEN ACCELERATING IT FEELS LIKE THE CLUTCH IS NOT ENGAGING. THE CAR RATTLES AND JERKS DESPITE PREVIOUS RECALL REPAIR OF THE TRANSMISSION AND RECENT REPLACEMENT OF THE TRANSMISSION MODULATOR SYSTEM. THIS PROBLEM HAS EXISTED SINCE I GOT THE CAR, BUT HAS GOTTEN PROGRESSIVELY WORSE AND FEELS LIKE IT IS GOING TO STALL OR RUIN THE TRANSMISSION.
I HAVE HAD THIS 2014 FORD FOCUS SINCE EARLY 2015. I HAVE HAD PROBLEMS OUT OF THIS CAR SINCE I HAVE HAD IT, WITH THE DEALERSHIP NOT EVER FINDING OUT WHAT WAS WRONG. IT STARTED WITH POWER TRAIN ISSUES WHICH THEY HAD ISSUED A RECALL FOR AND I HAD BROUGHT TO THEM AND THE DEALERSHIP STILL DID NOT FIX. THE LAST TWO WEEKS THE CAR HAS BEGUN HAVING STEERING ISSUES. WHILE I WAS DRIVING IT JUST LOCKED UP AND I HAD TO COAST TO A STOP AND RESTART IT. IT DROVE FINE AFTER IT SAT FOR A MINUTE AND I RESTARTED IT, THEN THREE DAYS LATER WOULD NOT TURN AGAIN AFTER I STARTED THE VEHICLE WHILE PARKED IN MY DRIVEWAY AND WAS GETTING READY TO DROP MY CHILDREN OFF AT SCHOOL AND THEN HEAD TO WORK MYSELF. I ONCE AGAIN HAD TO TURN THE VEHICLE OF AND LET IT SIT FOR A MINUTE AND HAD TO RESTART IT. IT RAN OKAY FOR ANOTHER THREE DAYS. THIS MORNING IT ONCE AGAIN WHILE PARKED IN MY DRIVEWAY WILL NOT TURN AND THE STEERING ASSIST LIGHT CAME ON THE CAR. THIS TIME IT WILL NOT TURN AT ALL AFTER I HAVE RESTARTED THE CAR SEVERAL TIMES.
MY 2014 FORD FOCUS HAS HAD A MYRIAD OF PROBLEMS FROM DAY ONE. FIRST THE TRUNK WILL POP OPEN IF DRIVING MORE THAN 40 MPH. MY TRUNK POPPED OPEN AND I LOST A 3,000 SAXOPHONE. THE MICHIGAN STATE POLICE HAS PROOF OF MY CLAIM. NOW TRUNK WILL NOT RELEASE. CONSTANT TRANSMISSION PROBLEMS EVEN WITH REPAIRS, THE CAR WILL LAG, SPUTTER AND ROLLS BACKWARDS. THE CAR WILL ROLL BACKWARDS WHEN YOU STOP FOR A RED LIGHT OR SPUTTER WHEN ENTERING A ROUNDABOUT.THE GAS GUARD WILL SAY YOU HAVE 50 GALLONS BUT CHANGE TO 11 AFTER DRIVING 2 MILES. BLUETOOTH AND HORN DOES NOT WORK.
GAS GAUGE SHOWING 50 MILES REMAIN IN THE GAS TANK AND CAR RUNS OUT OF GAS. THIS HAS HAPPEN THREE TIMES TWICE ON INTERSTATE GOING 70 MPH DURING RUSH HOUR TRAFFIC.
I HAD NOTHING BUT PROBLEMS WITH THIS CAR I'VE HAD IT FOR EIGHT MONTHS AND I AM IN A DEATH TRAP FORD IS TRYING TO KILL ME I SWEAR TO GOD I'VE TAKEN THIS CAR IN FOR TRANSMISSION ALIGNMENT TIRE ROTATION IS A FULL BLOWN BODY INSPECTION MY CAR PULLS ME LEFT ALRIGHT I NEVER WATCH BUT I NEVER KNOW WHICH WAY I'M GOING I COME OFF THE FREEWAY AND I BETTER BE PREPARED FOR HEAD ON COLLISION I HAD A FORD TEC , DRIVE WITH ME IN THIS DANGEROUS CAR AND HE TO FELT THE CAR POOL ONE WAY OR THE OTHER. BACK TO THE SERVICE DEPARTMENT GUESS WHAT THERE IS NOTHING THEY CAN DO ABOUT IT .[XXX] FORD RECALL STARING GEARS..RECALL 14V514000 ANOTHER 16V643000 ANOTHER 15V813000 MORE FUEL SYSTEM GASOLINE DEVILETTES FUEL PUMP MANY MORE.. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6). *TR
I HAVE A 2014 FORD FOCUS THAT IS CURRENTLY HAVING TRANSMISSION ISSUES. I TOOK MY VEHICLE TO A FORD DEALERSHIP HOPING IT WAS UNDER WARRANTY AND THAT THEY WOULD FIX IT. THEY TOLD ME THAT MY VEHICLE IS NOT UNDER WARRANTY SINCE IT WAS BUILT IN NOVEMBER OF 2013 AND THAT 14M01 ONLY APPLIES TO THOSE THAT HAVE CARS BUILT BEFORE JULY 3, 2013. MY ISSUE WITH THAT IS THAT FORD NOTED THAT "VEHICLES HAVING A BUILD DATE OF JUNE 6, 2013 OR LATER HAVE IMPROVED TRANSMISSION INPUT SHAFT SEALS THAT ARE NOT LIKELY TO EXPERIENCE LEAKS." OBVIOUSLY THEIR "IMPROVED TRANSMISSION INPUT SHAFT SEALS" ARE NOT IMPROVED SINCE MY CAR WITH 60,000 UN ABUSED MILES HAS ENCOUNTERED TRANSMISSION ISSUES. I WOULD JUST LIKE TO SEE WHAT MY LEGAL OPTIONS ARE WITH THIS LAWSUIT AS I DON'T THINK ITS RIGHT MY VEHICLE IS NOT ELIGIBLE FOR THIS LAWSUIT. I BELIEVE THAT FORD NEVER IMPROVED THEIR INPUT SHAFT SEALS SINCE I ENCOUNTERED THE SAME PROBLEM THAT WAS RECALLED.
2014 FORD FOCUS. CONSUMER WRITES IN REGARDS TO VEHICLE TRANSMISSION SHUTTERS ON ACCELERATION. *SMD *JS
WHEN CAR IS PARKED AND I START THE ENGINE THE DASHBOARD SHOWS "STEERING ASSIST FAULT" ERROR MESSAGE APPEARS. WHEN THE ATTEMPT TO DRIVE THE STEERING WHEEL WILL BE VERY DIFFICULT TO TURN TO THE RIGHT OR TO THE LEFT OR WILL LOCK. THIS ISSUE MAKES IT VERY DIFFICULT TO MAKE TURNS IN AN INTERSECTIONS, HIGHWAYS AND CITY STREETS. PROBLEM WILL CONTINUES UNTIL CAR IS TURN OFF. WHEN THE CAR IS STARTED UP AGAIN, THE MESSAGE ERROR WILL APPEAR ON THE DASHBOARD AND THE STEERING WHEEL PROBLEM WILL CONTINUE.
WHEN I COME TO A STOP AFTER DOING FREEWAY SPEEDS 70-75 MPH FOR 30 MINUTES IT GIVES ME A HIGH TEMP WARNING. WHEN I STOPPED TO CHECK UNDER THE HOOD IT DIDN'T LOOK, OR SMELL HOT, BUT THE WARNING LIGHT INDICATED HIGH TEMP IN THE ENGINE.
TL* THE CONTACT OWNS A 2014 FORD FOCUS. WHILE DRIVING AT AN UNKNOWN SPEED WITH THE ACCELERATOR PEDAL DEPRESSED, THE VEHICLE HESITATED. THE VEHICLE WAS TAKEN TO GRAYSON FORD (333 C W STEVENS BOULEVARD, GRAYSON, KY 41143, (606) 474-5414) WHERE IT WAS DIAGNOSED THAT THE CLUTCH IN THE TRANSMISSION NEEDED TO BE REPLACED AND THAT THE TRANSMISSION CONTROL MODULE SOFTWARE NEEDED TO BE UPDATED. THE VEHICLE WAS REPAIRED, BUT THE FAILURE RECURRED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 43,000.
MY 2014 FORD FOCUS TRANSMISSION GETS HOT AND IS NOT CHANGING GEAR WHILE DRIVING AFTER I GOT IT FROM THE FORD DEALER SERVICE CENTER IN GA 01/2018. IT WON'T START BECAUSE THE TRANSMISSION GETS HOT SO I HAVE TO LET IT COOL DOWN BEFORE I CAN CRANK IT. IT CUTS OFF WHILE I'M DRIVING. I HAVE BOUGHT A FRONT AND REAR DASH CAM TO RECORD AND UPLOAD LIVE VIDEO AND AN ADDITIONAL CAM TO FOR DASHBOARD TO SHOW THE RED (I) LIGHT AND ENGINE LIGHT THAT REMAINS ON WHILE I'M DRIVING. I HAD A NEW BATTERY, TCM MODULE, CLUTCH AND CLUTCH MOTOR PUT ON 12/2017, BUT I CAN'T DRIVE THE CAR, IT WON'T BACK UP HILLS, IT LOOSES SPEED, DON'T CHANGE GEARS, AGAIN, I JUST GOT IT OUT THE SHOP!!! I HAVE TO DRIVE IT BECAUSE IT IS THE ONLY TRANSPORTATION I HAVE, SO I AM VIDEOING EVERY TRIP IN CASE THE WHILETHE CAR IS JUMPING GEAR OR TRANSMISSION GETS HOT AND CAR TURN OFF WHILE I'M DRIVING , I CAN HAVE AN ACCURATE ACCOUNT OF AN ACCIDENT DUE TO THE TRANSMISSION ISSUE I AM HAVING WITH. I HOPE THAT THE OVERHEATING DOESN'T CAUSE A FIRE, BUT, IF THAT HAPPENS,IT WOULD BE RECORDED ON MY DASHCAM AND I WILL POST IN SOCIAL MEDIA.
WINDSHIELD WIPERS STOP MID-WIPE. WIPER CONTROL CAN BE IN ANY OPERATING POSITION (HIGH, LOW, INTERMITTENT). THIS OCCURS WHETHER THE VEHICLE IS IN MOTION OR STATIONARY. IT IS IDENTICAL, FROM WHAT I HAVE READ ON LINE AND VIEWED IN VIDEOS, TO PREVIOUS MODEL YEARS THAT HAVE BEEN RECALLED. I DID NOT SEE A RECALL FOR THIS ISSUE FOR THE 2014 MODEL YEAR ON THE NHTSA WE SITE, THUS THE REASON FOR THIS SUBMISSION. I PURCHASED THIS VEHICLE USED IN SEPTEMBER OF 2017. ISSUE STARTED ABOUT FEBRUARY 2018.
WHILE UNDER WARRANTY I WAS DRIVING AND THE ENGINE SHUT OFF. I HAD TO COAST TO THE SHOULDER ON THE EXPRESSWAY. THIS HAPPENED FOUR TIMES DURING THE WARRANTY AND 6 TIMES SINCE THE WARRANTY EXPIRED. WHILE SITTING AT A RED LIGHT, THE LIGHT TURNS GREEN AND I BEGIN TO ACCELERATE. THE ENGINE STALLED FOURS TIMES AND THREE OTHER TIMES IT ALMOST STALLED. I TOOK THE CAR TO THE DEALER WHILE IT WAS UNDER WARRANTY AND ONLY ONCE THEY SAID THEY FOUND A PROBLEM WITH THE TRANSMISSION. THEY REPLACED SOME SMALL PART BUT IT CONTINUES TO HAPPEN. ONE OF THE TIMES IT STALLED I TOOK A PICTURE OF THE MESSAGE ON THE DASH BOARD. IT SAID: ENGINE FAILURE SERVICE IMMEDIATELY. I SHOWED THAT PHOTO TO THE SERVICE MANAGER AND MECHANIC AT FORD. BOTH OF THEM SAID THE SAME THING: "I'VE NEVER SEEN THAT BEFORE". MAKES YOU FEEL GOOD ABOUT THE CAR YOU BOUGHT FROM THEM.ALSO, THE REAR DRIVERS SIDE DOOR WON'T OPEN MOST OF THE TIME ON THE FIRST ATTEMPT. I HAVE TO PULL THE HANDLE TWO OR THREE TIMES BEFORE THE DOOR WILL OPEN. FOR REPLACED SOME PART ON THE DOORS BECAUSE OF A RECALL BUT THAT DIDN'T FIX THE PROBLEM. IT STILL DOES IT. THIS POSTING ASKS YOU TO SPECIFY THE DATE OF OCCURRENCE. IT HAS HAPPENED SO REGULARLY NOW THERE ARE TOO MANY DATES TO LIST. I LSTED MAY OF 2014 WHEN I BOUGHT THE CAR. FROM THEN ON IT HAS HAD PROBLEM AFTER PROBLEM AFTER PROBLEM.
TL* THE CONTACT OWNS A 2014 FORD FOCUS. WHILE DRIVING 40 MPH, THE VEHICLE STALLED AND THE CHECK ENGINE WARNING INDICATOR ILLUMINATED. THE CONTACT SHIFTED THE GEAR INTO PARK, THEN INTO NEUTRAL, AND POWERED OFF THE ENGINE. THE VEHICLE WAS RESTARTED BUT HESITATED TO ACCELERATE. THE CONTACT POWERED OFF THE ENGINE A SECOND TIME. THE VEHICLE WAS RESTARTED AND WAS ABLE TO DRIVE NORMALLY. THE VEHICLE WAS NOT TAKEN TO A DEALER OR INDEPENDENT MECHANIC TO DETERMINE THE CAUSE OF THE FAILURE. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOT CONTACTED. THE APPROXIMATE FAILURE MILEAGE WAS 80,000.
TL* THE CONTACT OWNS A 2014 FORD FOCUS. WHILE DRIVING APPROXIMATELY 5 MPH, THERE WAS AN ABNORMAL ODOR FROM THE FRONT OF THE VEHICLE AND THE POWER SEIZED WITHOUT WARNING. THE VEHICLE RESTARTED AFTER SEVERAL ATTEMPTS. THE VEHICLE WAS TAKEN TO A LOCAL DEALER (DAVE SINCLAIR LINCOLN ST. PETERS, 4760 N SERVICE RD, ST. PETERS, MO 63376) WHERE IT WAS DIAGNOSED THAT THE CLUTCH WAS BURNED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE AND ADVISED THE CONTACT THAT NHTSA ISSUED AND EXPANDED RECALLS. THE FAILURE MILEAGE WAS APPROXIMATELY 40,000.
TL* THE CONTACT OWNS A 2014 FORD FOCUS. ON SEVERAL OCCASIONS, WHILE DRIVING VARIOUS SPEEDS, THE ACCELERATOR PEDAL WAS DEPRESSED; HOWEVER, THE VEHICLE HESITATED FOR 10 TO 15 MILES BEFORE IT ACCELERATED AT NORMAL SPEEDS. ON ANOTHER OCCASION, WHILE DRIVING, THE ENGINE REVVED AND THE VEHICLE STALLED. THERE WERE NO WARNING INDICATORS ILLUMINATED. THE VEHICLE WAS TAKEN TO COCCIA FORD LINCOLN INC (577 E MAIN ST, WILKES-BARRE, PA 18702, (570) 823-8888) ON SEVERAL OCCASIONS WHERE IT WAS DIAGNOSED THAT THE CLUTCH NEEDED TO BE REPLACED. THE CLUTCH WAS REPLACED, BUT THE FAILURE RECURRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE AND DID NOT ASSIST. THE CONTACT WAS TRANSFERRED TO THE NHTSA HOTLINE. THE VIN WAS INVALID. THE APPROXIMATE FAILURE MILEAGE WAS 27,080.
THE STEERING WHEEL ON MY 2014 FORD FOCUS SE CAME LOOSE ONE MORNING. NO INDICATION OF LOOSENESS IN THE WEEKS LEADING UP. THE STEERING WHEEL JUST BECAME VERY WOBBLY AND LOOSE. THE FORD DEALERSHIP STATED IT WAS NOT COVERED UNDER WARRANTY AND THE COMPREHENSIVE EXTENDED WARRANTY WOULDN'T COVER IT EITHER, THE ISSUE: A NUT THAT HOLDS THE STEERING WHEEL TO THE STEERING COLUMN CAME LOOSE. ACCORDING TO THE TECHNICIAN, THERE WAS NOT MUCH LOCTIGHT ON THE BOLT. $200 LATER I HAVE THE SAME NUT TIGHTENED BACK DOWN WITH NEWLY ADDED LOCTIGHT. FAST FORWARD AND ON 3/14/2018 FORD ANNOUNCED A RECALL AFFECTING 1.4 MILLION FORD FUSIONS THAT HAVE THIS VERY SAME ISSUE. YET I HAVE A FOCUS NOT A FUSION. THIS ISSUE IS NOT SECLUSIVE TO JUST THE FUSION LINE UP AND FORD NEEDS TO EXPAND THEIR RECALL TO PUT THE SAME FIX IN PLACE FOR ALL AFFECTED MODELS. PERHAPS THE LOCTIGHT ISN'T ENOUGH AND THE FOCUS NEEDS THE NEW AGGRESSIVE THREADED BOLT WITH THE NYLON NUT.
START WITH THE TRANSMISSION RPM GO BETWEEN FIVE AND SEVEN AFTER A STOP SIGN ARE TRYING TO MERGE ONTO THE FREEWAY SECOND ALL COMING OFF THE FREEWAY ARE COMING TO A COMPLETE STOP ANYWHERE IN THE STREET THE CONGRESS POLL EITHER LEFT OR RIGHT YOU NEVER REALLY KNOW WHICH WAY CAUSING YOU TO LOSE CONTROL OF THE CAR
HARD SHIFTS FROM 1ST TO 2ND GEAR. CLUTCH REPLACED 4 TIMES ISSUE OCCURRING AGAIN. CAUSES CAR TO JUMP FORWARD DURING SHIFT. HAS ALMOST CAUSED NUMEROUS ACCIDENTS. I LEAVE 1 CAR SPACE BETWEEN ME AND THE CAR IN FRONT OF ME AT COMPLETE STOPS JUST IN CASE THE TRANSMISSION SHIFTS HARD. HAS BEEN HAPPENING SINCE A FEW DAYS AFTER PURCHASE IN 2014 TO PRESENT.
I BOUGHT MY FIRST BRAND NEW CAR A 2014 FORD FOCUS. I DECIDED TO GO WITH A NEW CAR TO HAVE LESS PROBLEMS IN THE LONG RUN. BOY WAS I WRONG. AFTER ONLY 25000 MILES MY CAR BEGAN HAVING TRANSMISSION PROBLEMS. I THEN BROUGHT IT INTO THE DEALERSHIP AND FOUND OUT THAT FORD HAD ISSUED A RECALL ON THE TRANSMISSION MODULE. SO I HAD THAT REPLACED FREE OF CHARGE. MY CAR NOW HAS 45000 MILES ON IT AND IT BEGAN CAUSING ME PROBLEMS AGAIN, SO I THOUGHT IT WAS THE SAME THING AS BEFORE. I BROUGHT IT INTO THE DEALERSHIP TO HAVE IT CHECKED OUT. AFTER A DAY OF WAITING I RECEIVED A CALL ENTAILING ALL THAT WAS WRONG WITH MY CAR. THIS TIME IT AS MUCH WORSE, MY CATALYTIC CONVERTER NEEDED TO BE REPLACED WHICH I WAS TOLD THIS WAS COVERED BY MY WARRANTY. NOW THE NEXT PART I WAS TOLD IS THE REASON I AM HERE WRITING THIS COMPLIANT. THE DEALERSHIP TOLD ME THAT MY FUEL TANK HAD COLLAPSED, AND IT WAS GOING TO COST ME UPWARDS OF $2100 TO BE FIXED. SO I THEN ASKED THE QUESTION, WHAT CAUSED THIS TO HAPPEN? I WAS TOLD THAT THIS IS A RARE OCCURRENCE AND THERE WAS NOTHING I COULD HAVE DONE TO PREVENT IT. NOW KEEP IN MIND I CHANGE MY OIL EVERY 3000 MILES AND DO ALL THE NORMAL MAINTENANCE TO KEEP ANY CAR RUNNING SMOOTHLY. I BEGAN TO RESEARCH COLLAPSED FUEL TANKS IN 2014 FORD FOCUSES, AND I FOUND THAT THIS NOT A RARE OCCURRENCE AND IN FACT IT HAS HAPPENED TO QUITE A FEW PEOPLE. I HOPE THIS IS FOUND AND READ BY CORPORATE FORD, SO A RECALL CAN BE INITIATED AND I CAN BE COMPENSATED.
TL* THE CONTACT OWNS A 2014 FORD FOCUS. WHILE DRIVING VARIOUS SPEEDS, THE VEHICLE EXPERIENCED HESITATION, SEVERE VIBRATION, AND LACK OF ACCELERATION. THE FAILURE OCCURRED WITHOUT WARNING. AIR PORT FORD (8001 BURLING PIKE, FLORENCE, KY) WAS CONTACTED AND DIAGNOSED THAT THE CLUTCH PACK WAS DEFECTIVE AND NEEDED TO BE REPLACED. THE TRANSMISSION WAS REPLACED, BUT THE FAILURE RECURRED. THE VEHICLE WAS ALSO TAKEN TO BROWNS FORD LINCOLN (1701 W MAIN ST, WEST LIBERTY, KY) WHERE IT WAS DIAGNOSED THAT THE CLUTCH PACK WAS DEFECTIVE AND NEEDED TO BE REPLACED. THE TRANSMISSION WAS REPLACED, BUT THE FAILURE RECURRED. THE MANUFACTURER WAS NOTIFIED AND DID NOT ASSIST. THE FAILURE MILEAGE WAS APPROXIMATELY 79,000.
THE FIRST INCIDENCE (2/26/18) WAS WHILE STOPPED ON A HIGHWAY OFF-RAMP, THE ENGINE STALLED. THE CAR WAS ABLE TO BE RESTARTED AND DRIVEN. ON A SECOND OCCASION (2/28/18), I WAS DRIVING AND IN MOTION ON A RESIDENTIAL STREET WHEN THE ENGINE SHUT OFF. THE BRAKES AND STEERING WAS NOT AFFECTED AND I WAS ABLE TO STOP THE CAR AND RESTART THE ENGINE. PRIOR TO THIS, THE CHECK ENGINE LIGHT CAME ON AND I HAD SCHEDULED SERVICE ON THE CAR FOR 3/7/18 (THE EARLIEST THEY HAD AVAILABLE). THE CAR HAS HAD MULTIPLE TRANSMISSION REPLACEMENTS IN THE FEW SHORT YEARS THAT I HAVE OWNED IT.
TL* THE CONTACT OWNS A 2014 FORD FOCUS. WHILE DRIVING APPROXIMATELY 15 MPH, A WARNING ALARM SOUNDED AND A STEERING FAILURE WARNING MESSAGE DISPLAYED. THE POWER STEERING SUDDENLY MALFUNCTIONED AND THE STEERING WHEEL LOCKED UP. AS A RESULT, THE CONTACT DROVE OFF THE ROAD. THE CONTACT TURNED OFF AND RESTARTED THE VEHICLE, BUT THE FAILURE CONTINUED. THE CAUSE OF THE FAILURE WAS NOT YET DETERMINED. THE MANUFACTURER WAS NOTIFIED AND THE CONTACT WAS INSTRUCTED TO HAVE THE VEHICLE DIAGNOSED. THE LOCAL DEALER WAS NOT NOTIFIED. THE FAILURE MILEAGE WAS 49,800. *TT *TR
2014 FORD FOCUS. CONSUMER WRITES IN REGARDS TO PROBLEMS WITH CLUTCH MECHANISM. *LD THE CONSUMER STATED THE CLUTCH MECHANISM FAILED AND HAS BEEN REPLACED TWICE AND WENT OUT AGAIN. *JS
FOR THE PAST YEAR, MY FOCUS HAS BEEN HAVING ISSUES WITH THE CLUTCH, AND IN THE PAST IT HAS HAD A RECALL FOR THIS EXACT PROBLEM. HOWEVER, I NEVER GOT A LETTER OR CALL FOR THIS RECALL. RECENTLY ON FEB. 19TH I WENT TO FUTURE FORD IN AUBURN, CA TO GET THIS CHECKED OUT AND THEY SAID FORD WILL HAVE TO DEAL WITH THIS. WHEN I CONTACTED FORD THEY SAID THEY CAN'T HELP FINANCIALLY AND THEREFORE I HAVE TO PAY THE $3000 TO FIX SOMETHING THAT DIDN'T HAPPEN UNDER MY ADMINISTRATION. I HAVE THE EMAIL THEY SENT ME SAYING THEY WON'T BE ABLE TO HELP OUT. AS THIS IS A SAFETY ISSUE, I'M NOT SURE WHY THEY WON'T HELP OUT AS IT CAUSES MY CAR TO STALL AND HESITATE WHEN EVER I NEED TO ACCELERATE AFTER I STOP. NOT ONLY THAT, I WENT IN A FEW YEARS AGO HAVING TO FIX ANOTHER PART OF THE CAR, AND IF FORD KNEW THAT THEY HAD A RECALL FOR THIS, WHY DIDN'T THE FIX IT AT THE TIME.
ON FEBRUARY 19, 2018, I WAS DRIVING MY 2014 FORD FOCUS (VIN [XXX]) IN SUGAR LAND, TX.WHILE OPERATING THE VEHICLE I STOPPED AT AN INTERSECTION.THERE WAS ONE VEHICLE IN FRONT OF ME AT THE TRAFFIC LIGHT.ONCE THE LIGHT TURNED GREEN I SLOWLY ACCELERATED.WHILE I WAS ACCELERATING, THE VEHICLE SHIFTED GEARS SO HARD THAT IT ALMOST CAUSED ME TO HIT THE VEHICLE IN FRONT OF ME.THE TRANSMISSION BANGED INTO GEAR VERY HARD. I AM VERY CONCERNED THAT THE TRANSMISSION IN THIS VEHICLE HAS A MANUFACTURING DEFECT WHICH IS CAUSING THIS SEVERE SAFETY HAZARD. ON FEBRUARY 21, 2018 I TOOK THE VEHICLE TO HELFMANN FORD IN STAFFORD, TX. THEY INFORMED ME THAT THE WOULD BE ABLE TO LOOK AT MY TRANSMISSION FOR 2 MONTHS DUE TO THEIR TECHNICIAN BEING OUT STARTING MONDAY. I THEN WENT TO LEGACY FORD DEALERSHIP LOCATED AT 27225 SOUTH WEST FREEWAY ROSENBERG TX 77471.I MET WITH A SERVICE ADVISOR WHO IDENTIFIED HIMSELF AS JOHN SMITH. I REPORTED THE INCIDENT TO THE SERVICE ADVISOR ON FEBRUARY 21, 2018 AT APPROXIMATELY 10:30AM.I ADVISED HIM THAT I WAS CONCERNED THAT THE VEHICLE HAD A MANUFACTURING DEFECT THAT WAS CAUSING THE VEHICLE TO BE A SAFETY HAZARD.HE INDICATED THAT THIS WAS A KNOWN ISSUE WITH THIS MODEL VEHICLE. I PURCHASED THIS VEHICLE BRAND NEW. IT HAS NEVER SUFFERED ANY UNUSUAL WEAR OR TEAR AND HAS NEVER BEEN MISUSED.ADDITIONALLY, I HAVE HAD IT INTO THE FORD DEALERSHIP FOR THE EXACT SAME ISSUE AT LEAST THREE TIMES.I AM CONCERNED THAT THE ISSUE IS NOT BEING REPORTED TO NHTSA AND THAT THE AGENCY IS NOT AWARE OF THE SAFETY HAZARD ASSOCIATED WITH THIS VEHICLE. ADDITIONAL TRANSMISSION ISSUES INCLUDE VIOLENT SHUDDERING FROM A COMPLETE STOP AND WHILE DRIVING ON INCLINE. THE TRANSMISSION WILL BECOME STUCK IN FIRST AND SECOND GEARS AND WHINED UP BUT NOT SHIFT ANY FURTHER WITHOUT COMING TO A COMPLETE STOP TO "RESET" THE TRANSMISSION. *TR
CPSC: A WEEK AGO, MY SON WAS DRIVING APP 45 MILES PER HOUR WHEN SUDDENLY THE POWER STEERING LOCKED, JERKING HIS VEHICLE TO THE LEFT, ACROSS THE ADJACENT LANE ON A 2 LANE HIGHWAY. HE ATTEMPTED TO REDIRECT THE VEHICLE, BUT THE STEERING WAS LOCKED AND HE COULD NOT CONTROL THE CAR. *DT THE CONSUMER STATED THE VEHICLE BECAME AIRBORNE. THE SEAT BELT LOCKED AND THE AIRBAG DEPLOYED. *JS
WHILE FILLING UP MY GAS TANK IF BELOW HALF WAY MY CAR WILL NOT START. THIS PROBLEM HAS BEEN LISTED ONLINE MANY TIMES AND IT SEEMS LIKE FORD REFUSES TO RECALL ALL 2014 FORD FOCUS. THE GAS GAUGE DISPLAYS DIFFERENT LEVELS OF FUEL AND I AM AFRAID THAT MY CAR IS GOING TO STOP WHILE I'M DRIVING AND I HAVE A ACCIDENT. THIS HAS BEEN LISTED ONLINE BY MAY PEOPLE THAT THIS CAR IS HAVING THIS PROBLEM. MINE ALL OF A SUDDEN JUST STARTED. I NEED MY CAR FIX AND I AM TIRED OF PAYING FOR ITEMS YOU GUY AND FORD ARE AWARE OF. I NEED CONTACT FROM A MANAGER OR A CORPORATE WORKING FROM FORD. I AM ALSO FILING A COMPLAINT WITH THE BBB. I HAVE SMALL KIDS AND CANNOT DRIVE MY CAR WITH THEM OUT OF FEAR SOMETHING MAY HAPPEN. THERE ARE REPORTED CRASHES DUE TO THIS AND YOU GUYS ARE ALLOWING FORD TO PUT PEOPLE LIVES IN DANGER. I WAS STUCK AT THE GAS STATION FOR 45 MINS AFTER GETTING GAS DUE TO THIS ISSUE.
MY 2014 FORD FOCUS (24,000 MILES) STALLED IN TRAFFIC. IT HAD NO DASH LIGHTS BUT THE VEHICLE DASHBOARD DISPLAYED THE MESSAGE "ENGINE FAILURE". AFTER TOWING TO THE FORD DEALER, THE SERVICE ADVISOR STATED THAT THE FUEL VACUUM PURGE VALVE WAS DEFECTIVE AND HAD CAUSED A DEFORMATION OF THE FUEL TANK. HE ALSO SAID THAT HIS DEALERSHIP WAS SEEING SEVERAL OF THESE DEFECTS EACH WEEK. HE MENTIONED THAT A NOTICE HAD BEEN ISSUED TO DEALERS BY FORD ABOUT THE DEFECT, BUT THAT FORD HAD NOT RECALLED THE VEHICLES FOR THE DEFECT AND THAT REPAIRS WOULD BE THE RESPONSIBILITY OF THE OWNERS. THE ESTIMATED COST WAS $1800. OF COURSE, THIS IS AN ENGINEERING AND PRODUCTION DEFECT CAUSED BY FORD AND REPRESENTS A SAFETY ISSUE. A RECALL SHOULD BE ORDERED IMMEDIATELY.
THE TRANSMISSION IS SLIPPING AND JERKING WHILE I DRIVE. THE CLUTCH WAS REPLACED WHILE UNDER WARRANTY. BUT TRANSMISSION STILL ACTED THE SAME. NOW FORD WON'T AGREE TO FIX IT. TRANSMISSION IS UNDER RECALL #14M02 FOR TCM NOT THE CLUTCH AND FORD TELL ME I HAVE TO FIX CLUTCH. WHEN THEY REPLACED CLUTCH BEFORE THEY TOLD ME IT WOULD TAKE SEVERAL MONTHS TO GET IT BROKE IN TO THE WAY I DRIVE AND IT WAS COVERED UNDER WARRANTY FOR 150,000 MILES . WELL I WAITED COUPLE OF MONTHS AND TOOK IT BACK. FORD SAID IT WAS PAST 30 DAY WARRANTY AND I HAD TO PAY TO FIX IT. FORD SHOULD BE RESPONSIBLE FOR REPLACING CLUTCH SINCE IT NEVER DROVE ANY DIFFERENT AFTER THEY REPLACED CLUTCH. THE CAR HAS BEEN AT AUTOMOTICE GROUP OF JASPER ALABAMA FOR 3 WEEKS AND I HAVEN'T GOT ANY RESPONSE FROM FORD EXCEPT TO CONTACT SERVICE MANAGER AT JASPER. FORD COMPANY HAS NOT EVEN CALL SERVICE MANAGER. SERVICE MANAGE HAS NOT HEARD FROM FORD.
2014 FORD FOCUS. CONSUMER WRITES IN REGARDS TO BAD CLUTCH ON VEHICLE. *LD THE CONSUMER STATED THE DEALER DECLINED TO COMPLETE THE REPAIR. THE DEALER ADVISED THE CLUTCH WAS OUT OF WARRANTY. *JS *CN *JS
.CAR IS VERY DANGEROUS TO DRIVE IN TRAFFIC. TRANSMISSION IS UNDEPENDABLE
PLACED CAR IN PARK EXITED CAR AT WHICH TIME THE CAR BEGAN TO MOVE IN THE REVERSE CATCHING MY LEG IN THE DOOR UPON MY EXIT CAR STARTED TO MOVE AT WHICH TIME I WAS DRAGGED UNDER THE CAR. MY LEFT LEG & KNEE STOPPED THE CAR FROM CONTINUING TO MOVE WHICH TRAPPED ME PARTWAY UNDER THE CAR. WITH WHEEL WELL RESTING ON MY LOWER BODY. EARLIER IN THE TRIP I HAD DIFFICULTY MOVING THE GEAR SHIFT INTO PARK AS IT SEEMED TO GET STUCK AND MAKE IT DIFFICULT TO TRANSITION INTO PARK. THIS CAUSED A PAINFUL AND DIFFICULT ACCIDENT. HAS THIS TYPE OF ACCIDENT BEEN REPORTED BEFORE. HAVE REPORTS OF THIS TYPE OF SITUATION OCCURRED OR BEEN REPORTED AS A PROBLEM?.THIS NEEDS TO BE FULLY LOOKED INTO SO THAT NO ONE ELSE SUFFERS THE PAIN THAT I HAVE ENDURED.
I BOUGHT FORD FOCUS 2014 SE BUT I FOUND OUT IT HAS BIG TRANSMISSION PROBLEMS THIS CAR HAS ONLY 87000 MILES.I TOOK IT TO DEALERSHIP THEY TESTED THEY SAID IT NEED TO REPLACE NEW FAMILY CLUTCH BUT NO UNDER WARRANTY COVERAGE .IT COST $1,750 THAT I HAVE TO PAY FROM MY POCKET.IT VERY BAD SO WITHOUT CAR I THINK I'M GOING TO LOSE MY JOB IT'S VERY BAD STUFF I HAVE EVER SEEN BEFORE.
WHEN PRESSING ON THE GAS VEHICLE HESITATES BEFORE JERKING FORWARD. WHEN PLACING THE VEHICLE FROM PARK TO REVERSE, VEHICLE WILL NOT ENGAGE/MOVE IN REVERSE. CONSTANT PROBLEMS WITH VEHICLE WHILE TRYING TO BEGIN DRIVING OR WHILE TRYING TO OPERATE BASIC FUNCTIONS ON A DAILY BASIS. THIS NEEDS TO BE ADDED TO THE EXTENDED WARRANTY/RECALL FOR THE TRANSMISSION.
WINDSHIELD TRIM FLEW OFF WHILE DRIVING ON HIGHWAY, CAR HAS ONLY 34,000 MILES
DRIVING MY 2014 FOCUS ENGINE SHUT DOWN ,PULLED OVER TO THE SHOULDER OF ROAD IN SNOW STORM ,ALL MOST HIT BY TRACTOR /TRAILER ,THIS WAS ON I- 376 IN PA ,AFTER FEW MINUTES CAR STARTED THEN STALLED AGAIN , THEN CAR STARTED AND WAS ABLE TO CONTINUE ON
HORN STOPPED WORKING AT 3 YEARS OLD.
MY STEERING LOCKED UP WHEN I PULLED AWAY FROM MY HOUSE, BUT I ORIGINALLY THOUGHT IT WAS JUST THE UNUSUALLY COLD MORNING. WHILE THE CAR WAS STILL DRIVEABLE, IT WAS EXTREMELY DIFFICULT, ESPECIALLY DURING TURNS. WHEN I TOOK MY CAR IN, I WAS TOLD THE ENTIRE RACK AND PINION STEERING HAD TO BE REPLACED, WHICH COSTS AROUND $2,000. THIS PROBLEM, CAUSED BY A SENSOR THAT CANNOT BE REPLACED ON ITS OWN BUT INSTEAD MUST HAVE THE ENTIRE STEERING REPLACED, HAS BEEN NOTED BY FORD AS A REOCCURRING PROBLEM TO THE POINT THAT MEMOS WERE SENT TO DEALERS TELLING THEM TO EXPECT CARS AT AROUND 50,000 MILES TO COME IN WITH THIS PROBLEM. MY CAR IS AT 52,000 MILES.
CAR HAS BEEN PRESENTING TRANSMISSION ISSUES SINCE DAY 1. I BELIEVE THAT THERE IS A TRANSMISSION RECALL FOR THIS CAR, HOWEVER I DO NOT SEE IT LISTED FOR MY VIN #. THE ISSUES ARE PERCEIVED WHEN THE CAR IS IN MOTION, AND BOTH, CITY AND HIGHWAYS.
TL* THE CONTACT OWNS A 2014 FORD FOCUS. WHILE DRIVING 55 MPH, THE STEERING WHEEL SEIZED AND THE STEERING ASSIST WARNING INDICATOR ILLUMINATED. THE CONTACT PULLED OVER, TURNED OFF AND RESTARTED THE VEHICLE, BUT THE POWER STEERING FAILED TO RESET. THE VEHICLE WAS ABLE TO BE DRIVEN WITHOUT POWER STEERING. THE VEHICLE WAS TAKEN TO CURRIE MOTORS FORD OF VALPO (2052 W MORTHLAND DR, VALPARAISO, IN 46385, (219) 464-3523) WHERE IT WAS DIAGNOSED THAT THE STRUT AND PINION IN THE POWER STEERING NEEDED REPLACEMENT. THE VEHICLE WAS NOT REPAIRED. THE DEALER INFORMED HER NOT TO DRIVE THE VEHICLE BECAUSE THE FRONT WHEELS WOULD TURN IN DIFFERENT DIRECTIONS. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE AND DID NOT ASSIST. THE FAILURE MILEAGE WAS 41,000.
WINDSHIELD WIPERS STOP WORKING, THEY FREEZE IN PLACE ON THE WINDSHIELD.
I STARTED MY VEHICLE AFTER I DROPPED MY 3 MONTH OLD OFF AT DAYCARE, IT WAS PARKED AND MY DASHBOARD WAS FLASHING "TRANSMISSION FAULT- SERVICE NOW". I PULLED OUT OF MY SPACE AND PARKED THE CAR TO RESTART , TO SEE IF MAYBE THE COMPUTER JUST NEEDED TO BE RESTARTED. AT THIS POINT THE DASHBOARD COMPUTER WAS GOING BLACK AND THEN TRYING TO TURN ON AND GOING BLUE. THE SPEEDOMETER STOPPED WORKING, I LOST ALL POWER STEERING. I DROVE IT HOME AND PARKED IT.
WHILE I WAS DRIVING TO WORK TODAY. ON 1/17/2018 MY TRANSMISSION FAULT LIGHT WHEN ON WHILE IN MOTION AND WHEN I STOPPED THE CAR, SHUT IT DOWN, AND RESTARTED IT IT WHEN OFF BUT CAME RIGHT BACK ON. IS THERE A RECALL FOR TRANSMISSIONS ON FORD
I RECENTLY BROUGHT MY 2014 FOCUS IN TO THE DEALER, BECAUSE THE TRUNK WOULD NOT OPEN. ACCORDING TO THE FORD DEALER, THIS IS A KNOWN ISSUE, AND THE WIRING NEEDED TO BE REPLACED. ALTHOUGH I PAID THE WHOPPING $421.30 FOR THE REPAIR, INCLUDING A $120 DIAGNOSTIC FEE, I FEEL THAT FORD SHOULD TAKE RESPONSIBILITY SINCE THIS IS A KNOWN ISSUE UNRELATED TO NORMAL WEAR AND TEAR ON A VEHICLE AND ISSUE A RECALL.
THE CAR IS STUTTERING WHEN IT GOES FROM 0-45, STUTTERING WHILE PARKED, AT YA LIGHT/ STOP SIGN.
FORD HAS SAFETY RECALL FOR FAULTY DOOR LATCHES AND DEALERSHIP STATES 1 TO 2 MONTH BACK UP. JACK MADDEN FORD REFUSED TO TAKE VEHICLE AND MAKE REPAIR. THIS ISSUE ACCORDING TO SERVICE DEPARTMENT AT RODMAN FORD IS THE DOOR LATCH MAY NOT SECURE AND THE DOOR COULD OPEN DURING VEHICLE OPERATION. IF THE STATE OF MASS CAN GIVE A REJECTION STICKER TAKING AN UNSAFE VEHICLE OFF THE ROAD WHAT IS MY OPTION IF THE DEALERSHIP REFUSES TO REPAIR THE RECALL AND SHOULD THE VEHICLE BE TAKEN OFF THE ROAD.
THE VEHICLE LOST THE ABILITY TO REVERSE (PARKING LOT), AND THE TRANSMISSION LURCHES WHILE SHIFTING GEARS (STREET/HIGHWAY). I TOOK IT TO THE SERVICE DEPARTMENT OF MY FORD DEALER, AND THEY SAID IT IS THE TCM MODULE -- THE SAME PART THAT IS THE SUBJECT OF A CLASS ACTION LAWSUIT. I'M AFRAID TO DRIVE THE VEHICLE BECAUSE EVERYONE WHO HAS THIS ISSUE SAYS IT RECURS AFTER FORD RE PROGRAMS THE TCM, WHICH DOES NOT FIX THE PROBLEM WHICH GETS PROGRESSIVELY WORSE, OFTEN LOSING POWER ON THE HIGHWAY OR THE STEERING WHEEL LOCKING. I DON'T TO KEEP HAVING TO DRIVE THIS VEHICLE UNTIL ENOUGH PEOPLE DIE.
THE CAPLESS GAS TANK IS TRAPPING AIR, CAUSING THE CAR TO "BURP" AND SOMETIMES TURNING ENGINE OFF EVEN WHEN DRIVING. THIS HAS HAPPENED NUMEROUS TIMES IN THE LAST 8 MONTHS. BUT MORE FREQUENTLY LATELY. I WAS DRIVING DOWN THE INTERSTATE AND MY ENGINE CUT OFF FROM IT. WENT TO GET IT CHECKED OUT AND THE SERVICE CENTERS KEEP GIVING ME THE SAME RESPONSE EVERYWHERE.
TL* THE CONTACT OWNS A 2014 FORD FOCUS. WHILE DRIVING 40 MPH, THE ACCELERATOR PEDAL WAS APPLIED AND THE VEHICLE HESITATED TO ACCELERATE. ADDITIONALLY,THE CHECK ENGINE INDICATOR ILLUMINATED. THE LOCAL DEALER WAS NOT CONTACTED. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED OF THE ISSUE. THE FAILURE MILEAGE WAS APPROXIMATELY 60,777.
I'VE HAD 10 PLUS TRANSMISSION ISSUES WITH THIS CAR IN LESS THAN 2 YEARS.
TL* THE CONTACT OWNS A 2014 FORD FOCUS. WHILE DRIVING 10 MPH, THE VEHICLE SHUDDERED AND JERKED BEFORE RETURNING TO NORMAL. THE FAILURE OCCURRED NUMEROUS TIMES WITHOUT WARNING. THE VEHICLE WAS TAKEN TO MIRACLE FORD (1394 NASHVILLE PIKE, GALLATIN, TN 37066, (615) 442-8845) WHERE IT WAS DIAGNOSED THAT THE CLUTCH WAS FAULTY. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THERE WERE NO RECALLS FOR THE FAILURE. THE VIN WAS UNKNOWN. THE FAILURE MILEAGE WAS 98,000.
TL* THE CONTACT OWNS A 2014 FORD FOCUS. THE CONTACT STATED THAT THE GEAR SHIFTER FAILED AND WAS NOT ENGAGING PROPERLY, CAUSING THE VEHICLE TO JERK AND LOSE ACCELERATION. THE FAILURE WAS EXPERIENCED NUMEROUS TIMES. THE VEHICLE WAS TAKEN TO FORD GREENWAY AUTO GROUP (9001 EAST COLONIAL DRIVE, ORLANDO, FL, 032817, PHONE 407-275-3200) WHERE IT WAS DIAGNOSED THAT THE TRANSMISSION CLUTCH FAILED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER STATED THAT THE VEHICLE WAS NOT INCLUDED IN THE WARRANTY REPAIR FOR THE DUAL CLUTCH AND THE TRANSMISSION CONTROL MODULE REPLACEMENT. THE APPROXIMATE FAILURE MILEAGE WAS 50,000.
2014 FORD FOCUS HAS A DEFECTIVE HORN AND DOES NOT SOUND, ONLY CLICKS AND LIGHTS FLASH, WHEN PRESSING THE KEY FOB OR THE STEERING WHEEL. A 2012 FOCUS DRIVEN BY A FAMILY MEMBER HAS THE SAME PROBLEM. I COULD NOT WARN ANOTHER CAR THAT HE WAS DRIFTING INTO MY LANE AND HE ALMOST HIT MY CAR. THERE SHOULD BE A RECALL AND FORD SHOULD FIX THE DEFECTIVE FOCUS HORNS THAT A LOT OF PEOPLE ARE HAVING PROBLEMS WITH.
TL-THE CONTACT OWNS A 2014 FORD FOCUS ---- PURCHASED VEHICLE USED FROM DEALERSHIP IN WISCONSIN --- VEHICLE WAS ALMOST IN ACCIDENT LAST WEEK--- CONTACT HAD TO SWERVE TO ANOTHER LANE TO AVOID DRIVER IN ANOTHER LANE HITTING HER VEHICLE --- CONTACT TRIED TO HONK HORN AND HORN WAS NOT WORKING HORN CORRODED DUE TO HAVING ASSEMBLY TOO CLOSE TO FRONT WHEEL WELL--- VEHICLE WAS BROUGHT TO LOCAL FORD DEALERSHIP AND CONTACT HAD TO PAY TO GET HORN WIRING REPLACED--- DEALERSHIP STATED NO RECALL ON VEHICLE ----- HORN ASSEMBLY WAS ALSO REPLACED BY CONTACT DUE TO WIRING BEING CORRODED ---- 0 RECALLS ASSOCIATED WITH THIS VIN.... CB
TL* THE CONTACT OWNS A 2014 FORD FOCUS. WHILE DRIVING 15 MPH AND DECELERATING, THE VEHICLE STALLED WITHOUT WARNING. THE CONTACT STATED THAT THE FAILURE OCCURRED TWICE. THE VEHICLE WAS TAKEN TO BOGGUS FORD MC ALLEN (1400 E EXPY 83, MCALLEN, TX 78501, (956) 686-7411) TO BE DIAGNOSED; HOWEVER, THE MECHANIC WAS UNABLE TO DUPLICATE THE FAILURE OR RETRIEVE A FAULT CODE. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS CONTACTED AND NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 25,000.
TL* THE CONTACT OWNS A 2014 FORD FOCUS. WHILE DRIVING 30 MPH, THE STEERING WHEEL SEIZED. THE VEHICLE WAS TOWED TO WATERTOWN FORD IN WALTHAN, MASSACHUSETTS WHERE IT WAS DIAGNOSED THAT THE ELECTRICAL POWER STEERING RACK NEEDED TO BE REPLACED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE AND STATED THAT THERE WAS NO RECALL ON THE VEHICLE. THE FAILURE MILEAGE WAS APPROXIMATELY 21,000. THE VIN WAS NOT AVAILABLE.
STUDDERING AND SHUTTERING OF SHIFTING GEARS. SKIPS LIKE TRANSMISSISON IS SLIPPING
MY DOOR FLEW OPEN. NO ONE WAS HURT BUT WE DEFINITELY COULD HAVE BEEN KILLED EVEN. I GOOGLED IT AND FOUND OUT OTHERS PEOPLE'S CARS WERE BREAKING TO, AND THERE WAS A RECALL. I CALLED THE DEALERSHIP AND THEY SAID THAT THEY WERE OUT OF PARTS TO REPAIR IT. SO I BOUGHT THE WHOLE DOOR OFF OF EBAY AND MY HUSBAND CHANGED THE WHOLE DOOR. THEN TODAY, A POSTCARD COME SON THE MAIL FORM FORD SAYING THAT THEY WILL FIX OUR CAR. WAY TOO LATE NOW, IT BROKE MONTHS AGO.
TRANSMISSION CLUTCHES SHUDDER/TRIED TO STALL, WAS FIXED LAST YEAR AT 4280 MILES. I NOW HAVE 7820 MILES AND TRANSMISSION IT SLIPPING/ CLUTCHES NOT WORKING CORRECTLY. ALL OCCURRENCES WHILE DRIVING HWY/LOW SPEEDS.
TRANSMISSION DOES NOT ENGAGE SMOOTHLY BETWEEN SHIFTS. TRANSMISSION IS SLOW TO FULLY ENGAGE INTO GEAR. VEHICLE SHAKES AND SHUDDERS WHEN PROGRESSING THROUGH GEARS. NO POWER DURING ATTEMPTED ACCELERATION. TRANSMISSION DOES NOT SHIFT INTO GEAR WHEN GAS PEDAL DEPRESSED. IN ALL CONDITIONS, STATIONARY, MOTION AND ALL LOCATIONS, CITY, HIGHWAY, TURNING. OCCURS CONTINUOUSLY FROM PURCHASE UNTIL CURRENT DATE.
IN THE CITY AFTER STOPPING AT LIGHT AND STARTING TO DRIVE CAR SHUDDERS, VIBRATES AND TIRES FEEL LIKE THEY ARE NOT ROTATING. WHICH THE CAR BEHIND ME TO STEP ON HIS BRAKES TO AVOID HITTING ME. ONCE I GET PASS THE "SHUDDER, VIBRATE AND JERKING THE CAR DRIVES O.K. I HAVE BEEN TOLD IT IS THE TRANSMISSION. I ALSO HAD THE CAR JERK FORWARD WITH INCREASE SPEED WITHOUT ME INCREASING MY SPEED.
THE 2014 FORD FOCUS HAS SEVERAL ISSUES. THE POWER SHIFT TRANSMISSION IS A COMPLETE DISASTER. IT JERKS, BUCKS, SHUDDERS, DELAYS SHIFTING, AND HAS AN ERRATIC SHIFTING PATTERN. THE UNEVEN AND ERRATIC SHIFTING CAUSES GAS MILEAGE TO FLUCTUATE BETWEEN 20 MPG AND 28 MPG.(ACTUAL NOT AVERAGE-AVERAGE IS SOMEWHERE BETWEEN 23 AND 25 MPG). THERE IS NEVER BETTER GAS MILEAGE THAN 28 MPG. THIS IS UNACCEPTABLE FOR A 4 CYLINDER VEHICLE THAT IS ADVERTISED AS 33 AVERAGE MPG. I HAVE SPENT A LOT OF TIME REGISTERING, FILING FOR, AND DOCUMENTING NECESSARY REPAIRS FOR THE CLASS ACTION LAW SUIT AND EVENTUAL ARBITRATION. THE LOCAL FORD DEALER HAS BEEN DIFFICULT TO WORK WITH AND WE ONLY HAVE ONE ON THE EAST SIDE OF THE BIG ISLAND OF HAWAII, WHERE I LIVE. THIS HAS BEEN A HUGE INCONVENIENCE AND I HAVE TO RENT A CAR EVERY TIME I TAKE THE FOCUS IN FOR REPAIRS. FORD HAS REPLACED THE CLUTCH WHICH HAS IMPROVED THE SHIFTING TO SOME DEGREE, BUT NOT MITIGATED THE PROBLEMS, COMPLETELY. THE CAR IS GOING IN FOR A THIRD EVALUATION AS IT IS STILL STAYING IN FIRST GEAR FOR AN INAPPROPRIATELY LONG TIME AND BUCKING AT LOW SPEEDS. I HAVE REQUESTED THAT FORD REPLACE OR REPURCHASE THIS VEHICLE. SO FAR, SO BAD. THE "DEAL" FORD OFFERED ME WAS NOTHING, AFTER I FILED MY PAPERWORK. I AM WAITING TO BE ASSIGNED AN ARBITRATOR, BUT THAT HAS BEEN STALLED BY A THIRD PARTY IN COLORADO, WHO WANTS THE RULES OF ARBITRATION CHANGED. I HAVE READ THE ENTIRE ARBITRATION DOCUMENT AND IT FAVORS FORD, OF COURSE. HOWEVER, IF THEY OFFER TO REPURCHASE OR REPLACE THIS VEHICLE, I WOULD BE AGREEABLE TO THAT. I DO NOT KNOW WHAT MORE THE COLORADO PEOPLE WANT, BUT IT IS STALLING ALL OF US WAITING FOR OUR CHANCE AT ARBITRATION. IN THE MEANTIME, I AM STUCK WITH THIS MAJOR LEMON VEHICLE, WHICH, IS COVERED UNDER HAWAII'S LEMON LAW AS WELL. FORD MANUFACTURED A SUB-STANDARD VEHICLE AND NEEDS TO TAKE IT BACK.
WHENEVER I TAKE OFF FROM STOPPING THE CAR ACTS LIKE IT'S TRYING TO CATCH UP WITH THE ENGINE AND GEARS. THIS HAPPENS ALMOST EVERY TIME I ACCELERATE AFTER COMING TO A STOP.
DUAL CLUTCH AND ELECTRICAL WIRING HARNESS SHIFTED TRANSMISSION IN DRIVE WHEN I WAS IN PARK RESULTING THE CAR WRECKING INTO MY GARAGE. CANISTER PURGE VALVE STUCK OPEN RESULTING IN LOW FUEL PRESSURE CAUSING THE VEHICLE TO STALL WHEN DRIVING ON THE HIGHWAY. SEVERAL OCCASIONS THE CAR GAVE ME INACCURATE GAS MILEAGE MILES TO EMPTY CAUSING ME TO BECOME STRANDED.TRANSMISSION SHUTTER WHEN THE VEHICLE IS OFF BUT YOU OPEN A DOOR OR TURN ON A LIGHT. TRUNK CAME OPEN WHILE I WAS IN THE CAR WASH. ANOTHER NCIDENT ALMOST CAUSING ME TO WRECK WHEN I WSS BRAKING THE CAR ACCELERATED. DEATH TRAP!
ABILITY TO TURN HEAVILY DEGRADED; LOUD SQUEALING WHEN TURNING THE STEERING WHEEL; STRONG FORCE REQUIRED TO MAKE TURNS; LOSS OF POWER STEERING; UNSAFE TO DRIVE; FORD DEALERSHIP DIAGNOSED FAILED RACK AND PINION
I HAVE HAD TRANSMISSION ISSUES WITH THIS VEHICLE SINCE ABOUT THE 10,000 MILE MARK. THE CAR SHUTTERS AND SHAKES WHEN ACCELERATING AND LOOSES POWER. IT WILL BARELY PULL HILLS AND AT TIMES WHEN DRIVING THE CAR WILL NOT SHIFT INTO GEAR AND THE RPMS HAVE REVED ABOVE 5000 AND IF I DIDN'T SHIFT INTO NEUTRAL I'M AFRAID THE MOTOR WOULD HAVE BLOWN. THIS OCCURRED WHEN I WAS MERGING INTO TRAFFIC ON THE INTERSTATE AND NEARLY CAUSED AN ACCIDENT. THERE HAS BEEN A WARRANTY EXTENSION BY YOU ALL FOR CERTAIN MODELS OF THIS VEHICLE BUT NOT ALL. I WOULD REQUEST YOU GUYS EXTEND THE WARRANTY TO ALL MODEL YEAR FORD FOCUS AS THE ISSUE SEEMS TO BE THE CLUTCH.
TL* THE CONTACT OWNS A 2014 FORD FOCUS. WHILE DRIVING 35 MPH AND MERGING OFF A RAMP, THE VEHICLE BEGAN TO SHAKE VIOLENTLY AND SHIFTED TO NEUTRAL INDEPENDENTLY AND WITHOUT WARNING. THE VEHICLE WAS PULLED OVER TO THE SHOULDER LANE, SHUT OFF, AND RESTARTED. THE VEHICLE WAS ABLE TO RESTART, BUT THE FAILURE WAS PERSISTENT. THE VEHICLE WAS TAKEN TO MORRISTOWN FORD (1112 W MORRIS BLVD, MORRISTOWN TN, 37813) WHERE IT WAS DIAGNOSED THAT THE SEALS IN THE CLUTCH FAILED AND NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE AND INFORMED THE CONTACT THAT THE VEHICLE WAS NOT INCLUDED IN ANY RECALLS. THE FAILURE MILEAGE WAS APPROXIMATELY 10,000.
TL* THE CONTACT OWNS A 2014 FORD FOCUS. WHILE DRIVING 35 MPH, THE ENGINE BECAME DETACHED FROM THE VEHICLE. THE VEHICLE WAS TOWED TO KLABEN FORD IN KENT, OHIO WHERE IT WAS DETERMINED THAT THERE WAS A PARTIAL COLLAPSE OF THE ENGINE. THE VEHICLE WAS REPAIRED. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE. THE FAILURE MILEAGE WAS 15,171. *BF UPDATED 8/20/18*JB
THE RECALL ISSUED IN SEPTEMBER OF 2016 HAS NOT BEEN FIXED. I HAVE TRIED TO GET MY CAR IN 5-6 TIMES, THE LAST BEING IN JULY WHEN THE MAN AT FORD TOLD ME "OUR PARTS ARE BOOKED OUT THROUGH THE FIRST OF THE YEAR, BUT WE CAN PUT YOU ON A WAITING LIST". FORD HAS NOT MADE ENOUGH PARTS MAKING THEM READILY ACCESSIBLE TO THEIR DEALERS SO THE CONSUMERS CAN DRIVE A SAFE, RECALL FREE CAR. I AM FRUSTRATED IT HAS TAKEN SO LONG.
TL* THE CONTACT OWNS A 2014 FORD FOCUS. WHILE DRIVING LOW SPEEDS, THE VEHICLE JERKED WITHOUT WARNING. WHEN THE VEHICLE WAS IN THIRD GEAR, IT DROVE NORMALLY. THE VEHICLE WAS TAKEN TO A LOCAL DEALER (JERRY DUNCAN FORD, 801 N ROANE ST, HARRIMAN, TN 37748) WHERE IT WAS DIAGNOSED THAT THE CLUTCH NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE ISSUE AND OPENED CASE NUMBER: CAS 13448915. THE FAILURE MILEAGE WAS 83,000.
CAR TRANSMISSION JERKS, SPUTTERS, ACCELERATES AND STALLS. IN ADDITION NOW HAVING ISSUES WITH FUEL TANK NOT GUAGING AND NOW IT HESITATES, STALLS OUT AND IS NOT SAFE. CAR SUDDENLY STOPPED RUNNING HAD TO BE TOWED TO THE SHOP AND SHOP ADVISED THE FUEL TANK GUAGE WAS NOT OPERATING AND REGISTERING GAS. NOW I AM GOING TO HAVE TO TAKE IT BACK TO THE SHOP AS IT APPEARS IT MAY INVOLVE FUEL TANK, FUEL PUMP AND VAPOR MANAGEMENT. I ONLY KNOW THIS IS BECAUSE SEARCHING ON LINE I SEE MANY SIMIILAR COMPLAINTS ABOUT THE JERKING TRANSMISSION PROBLEMS, AND PROBLEMS WITH THE VEHICLE STALLING OUT. IT SAYS FORD IS NOT ACKNOWLEDING THIS AS A PROBLEM. I BELIEVE THEY NEED TO RECALL THIS AND FIX THIS ALTHOUGH IT APPEARS BASED ON REVIEWS EVEN AFTER REPEATED ATTEMPTS TO FIX IT IS STILL NOT RESOLVED. MANY CUSTOMERS HAVE HAD TO PAY THOUSANDS OF DOLLARS. THIS VEHICLE IS NOT SAFE TO DRIVE AND IS IN A CLASS ACTION LAWSUIT.
TRANSMISSION AT HIGHWAY SPEED JUMPS OUT OF GEAR. HAD FORD LOOK AT IT AND THEY WOULD NOT EVEN DRIVE IT JUST PUT IT ON THE COMPUTER AND SAID ITS FINE. ALSO IT SLIPS WHEN PULLING OUT. WORST CAR THAT I'VE OWNED NEVER BUY ANOTHER HAD 2007 WITH NO ISSUES
LOWER ARM W/BALLS AND JOINTS X 2 MOTOR MOUNT CHECK ENGINE LIGHT FOR P0420 CATALYST AND CLUTCH AND TRANSMISSION JERKING AND HESITATION AND RADIO NOT WORKING AND I CALLED 1800 NUMBER TO FORD AND AT THIS TIME COULD NOT HELP ME AND WOMAN STATED SHE REPORTED TO NHTSA #CAS13448516 AND ALSO STATED TO CALL DEALERSHIP WHICH IS BALISE READY CREDIT IN SPRINGFIELD MASS
TL* THE CONTACT OWNS A 2014 FORD FOCUS. WHILE DRIVING 60 MPH, THE VEHICLE BEGAN TO LOSE POWER AND THE CHECK ENGINE INDICATOR ILLUMINATED. THE VEHICLE WAS TAKEN TO A LOCAL DEALER (CROUSE FORD, 11 ANTRIM BLVD, TANEYTOWN, MD 21787) WHERE IT WAS DIAGNOSED THAT THE FUEL PUMP FAILED AND NEEDED TO BE REPAIRED. THE VEHICLE WAS REPAIRED, BUT THE FAILURE RECURRED. THE VEHICLE WAS TAKEN BACK TO THE LOCAL DEALER, BUT THE CAUSE OF THE FAILURE COULD NOT BE DETERMINED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE AND CLOSED OUT THE CASE. THE FAILURE MILEAGE WAS APPROXIMATELY 35,000.
AT TIMES THE CAR WON'T START, THEN AFTER A FEW MINUTES IT STARTS. CUTS OFF WHILE DRIVING AT ANY SPEED AS IF IT IS OUT OF GAS. CUTS OFF ON THE INTERSTATE WHILE DRIVING AT HIGH SPEED OR LOW SPEED. FIRST THE BATTER AND OIL LIGHT APPEARS IN RED ON DASH WHEN PUSHING THE GAS NOTHING HAPPENS AND IT CUTS OFF. IT STALLS MORE AND MORE, THE FUEL GAGE SOMES GOES PAST FULL OR FLUCTUATES WHEN DRIVING. AFTER PUTTING GAS IN CAR IT STALLS MORE. ALSO, AS I PULL OFF AFTER STOPPED OR INITIALLY, THE CAR HESITATES AND SKIPS AND THE TIRES SKIP WHEN UNTIL IT GETS PAST 15 -20 MILES THEN THE TRANSMISSION IS STEADY WHEN IT'S NOT SALLING.. WHEN IT RAINS THE PASSENGER SIDE FLOOR AND ROOF LEAKS WATER CONSTANTLY WHEN I AM DRIVING IN WATER THE PASSENGER SIDE FLOOR GETS WET. WHEN IT RAINS AND THE CAR IS PARKED WATER LEAKS AND THE PASSENGER ROOF IS WET FROM FRONT TO BACK AS WELL AS ABOUT 2 INCHES OF WATER ON THE PASSENGER FRONT AND BACK ON THE FLOOR.
STEERING WHEEL ACTED LIKE IT LOST POWER AND AS I TRIED TO AVOID A CURB, INSTEAD OF AVOIDING THE CURB THE VECHILE HIT THE CURB AND BLEW OUT TWO TIRES AND MORE DAMAGE. I WILL FIND OUT WHEN I GO TO THE FORD DEALER. THIS IS THE SECOND ACCIDENT I HAVE HAD WITH A STEERING ISSUE WITH THIS VECHILE. STERLING HAS BEEN AN ISSUE WHERE IT ACTS LIKE MANUAL IF THE CAR SITS OR AROUND WATER. CAR HAS ALSO HAD CLUTCH AND MULTIPLE SERVICE FOR TRANSMISSION ISSUES.
WHEN STARTING FROM A STOPPED MODE THE CAR JERKS THROUGH 1ST AND 2ND GEARS. WHEN ACCELERATING QUICKLY IT IS HARD TO CONTROL THE CAR. TOOK TO DEALER (MAX FORD HARRISONVILLE, MO) AND HE SAID IT WAS THE ELECTRIC CLUTCH. THE 2012 AND 2013 HAD A CAMPAIGN WITH AN EXTENDED WARRANTY OF 7 YEARS OR 100K MILES TO REPLACE THE CLUTCH. HE DID NOT KNOW WHY MY 2014 WAS NOT COVERED SINCE IT IS THE SAME ENGINE AND CLUTCH. MY CAR HAS 67K MILES SO IS OUT OF THE BASIC WARRANTY. I CALLED FORD AND THEY COULD NOT GIVE A REASON AS TO WHY IT WAS NOT COVERED. SHORT OF SPENDING 1500 DOLLARS TO HAVE CLUTCH REPLACED I AM STUCK. I WAS TOLD BY DEALER THIS WOULD ONLY BE A TEMPORARY FIX ANYWAY BECAUSE THE CLUTCH ONLY LASTS ABOUT 30K MILES.
VEHICLE'S WINDSHIELD WIPERS COME ON SPONTANEOUSLY WITHOUT TURNING THEM ON AT THE SWITCH. WIPERS WILL NOT TURN OFF WHEN THIS HAPPENS. WIPERS CONTINUE TO STAY ON EVEN WHEN VEHICLE ENGINE IS POWERED OFF. THE ONLY WAY TO KEEP THIS FROM HAPPENING IS TO REMOVE THE WIPER FUSE, WHICH IS NOT SAFE IN CASE WIPERS ARE NEEDED. VEHICLE IS AT DEALERSHIP NOW. DIAGNOSES: NEGATIVE MONITORING SENSOR NEEDS REPLACED. AGAIN, THE DEALERSHIP IS NOT COVERING THIS UNDER THE EXTENDED WARRANTY, SO COSTS FOR REPAIR WILL COME OUT OF POCKET. REGARDLESS OF COST THIS IS A HUGE SAFETY ISSUE SINCE THE WIPERS RUNNING WHEN NOT NEEDED CAN CAUSE DISTRACTIONS AND DAMAGE TO THE WIPER BLADES WHEN THEY ARE RUNNING ON A NON-WET SURFACE.
VEHICLE HAS AN AUTOMATIC TRANSITION BUT DOES NOT TRANSITION FROM ONE GEAR TO THE NEXT PROPERLY. WHEN ACCELERATING FROM A STOP, THE VEHICLE JERKS BEFORE THE TRANSMISSION SWITCHES GEARS. THE "CLUTCH" HAS BEEN REPLACED BY THE DEALERSHIP ONE ALREADY AS "DEFECTIVE". THIS WAS APPROXIMATELY A YEAR AND A HALF AGO. NOW THE PROBLEM IS HAPPENING AGAIN. VEHICLE IS AT DEALERSHIP HAVING THE EXACT SAME REPAIR DONE. MAJOR DEVALUE TO VEHICLE AND CONCERNED THIS WILL JUST HAPPEN AGAIN SINCE THE CAR IS LESS THAN 3 YEARS OLD AND IS ALREADY HAVING THE THIRD CLUTCH INSTALLED (INCLUDING ORIGINAL).
AIRBAG LIGHT INTERMITTENTLY COMES ON. VEHICLE IS AT DEALERSHIP WHO STATES IT'S NOT COVERED ON WARRANTY DESPITE PURCHASING EXTENDED WARRANTY GOOD FOR 125K MILES OR 7 YEARS. DIAGNOSIS IS THE "PIGTAIL KIT" NEEDS REPLACED. THEY STATED SINCE IT'S AN "ELECTRICAL" ISSUE AND NOT AN ISSUE WITH THE ACTUAL AIRBAGS, IT'S NOT COVERED BY WARRANTY. THE ELECTRICAL ISSUE BASICALLY MEANS THE CAR DOESN'T KNOW WHEN TO DEPLOY THE AIRBAG, WHICH IS A HUGE SAFETY ISSUE. THE CAR HAS BEEN AT THE FORD DEALERSHIP REPAIR SHOP BEFORE FOR THIS PROBLEM, BUT THEY "COULDN'T DIAGNOSE THE PROBLEM BECAUSE THE LIGHT WAS NOT ON DURING THE TIME THE CAR WAS AT THE SHOP."
WHEN I PARKED MY CAR IT WAS IN PERFECT WORKING CONDITION. THE CAR SAT FOR A FEW DAYS AND WHEN I WENT TO GO DRIVE IT AGAIN THE STEERING WHEEL WAS LOCKED UP WHILE THE CAR WAS ON THEN IT UNLOCKED AFTER A FEW SECONDS. WHEN I TURNED THE WHEEL BOTH WAYS THERE WAS A WEIRD NOISE (LIKE TIRE ON THE PAVEMENT BUT WORSE) AND A GRINDING/VIBRATION IN THE STEERING WHEEL. I DROVE THE CAR ANYWAYS THINK MAYBE IT JUST NEEDING TO BE DRIVEN AFTER JUST SITTING. WHILE ONLY A 100 YARDS DOWN THE ROAD (CITY STREET) THE STEERING WHEEL LOCKED UP FOR A SECOND THEY UNLOCKED. HAD MY DAD LOOK AT MY CAR AND DRIVE IT TO MAKE SURE I WASN'T CRAZY AND HE COULDN'T FIND ANYTHING VISUALLY BUT SAID IT WASN'T RIGHT. TOOK TO DEALERSHIP THE NEXT MORNING. THE DEALERSHIP HAD NO IDEA WHAT WAS WRONG WITH MY CAR. ALL THE TECHNICIAN AND EVEN THE MANAGER WAS STUMPED. NOT A GOOD SIGN. THEY HAD TO CONTACT THE HELP DESK FOR ASSISTANT. THEY FINALLY GOT AN ANSWER 4 DAYS LATER THAT THE STEERING RACKING PIN WAS BAD AND NEEDED TO BE REPLACED. IT WAS OUT OF WARRANTY OF COURSE SO THE COST OF PART IS GOING TO BE ABOUT $1900 PLUS LABOR SO I LOOKING AT AROUND $2100. I WAS ABLE TO GET COST TO ONLY BE $560 AS A GOODWILL COST FROM THE DEALERSHIP.
I NOTICED THAT MY FORD FOCUS AUTOMATIC WAS DRIVING HESITANTLY/ SHUDDERING/ DELAYED GEAR SHIFTING, THE SAME SET OF PROBLEMS FOR WHICH MY CAR GOT A RECALL REPAIR 13 MOS. AGO IN WHICH THE CLUTCH AND SEALS WERE REPLACED. I TOOK MY VEHICLE IN TO THE DEALERSHIP SERVICE DEPT. WHERE THEY DISCOVERED THE SAME REPLACEMENTS NEED TO BE DONE AGAIN. COST QUOTE: $1500. THEY CLAIM IT'S NOT COVERED BY THE RECALL AND NOT UNDER EXTENDED WARRANTY.
NOTICED FUEL GAUGE INACCURATE, MILES TO EMPTY INACCURATE, ENGINE CUTTING OUT WHILE COASTING TO STOP, FEELING GAS PEDAL UNRESPONSIVE OR SUDDENLY FUELING ENGINE UNEXPECTEDLY. LEARNED FROM VEHICLE INSPECTION AT DEALERSHIP SERVICE DEPT. THAT FUEL TANK IS "DELAMINATED" AND DEFORMED, AND TANK, VALVE AND FUEL PUMP ALL NEED REPLACING. COST: $1500. NOT CONSIDERERED UNDER WARRANTY EVEN THOUGH, ACCORDING TO THEM, THIS IS A MANUFACTURING FLAW DESCRIBED BY A TSB YEARS AGO.
WHEN VEHICLE IS IN A STOPPED POSITION AT FOR EX: A RED LIGHT AND YOU GIVE IT A LITTLE GAS TO MOVE - THE VEHICLE WILL LUNGE FORWARD OUT OF CONTROL - THE VEHICLE WILL ALSO ACCELERATE ON ITS OWN AND DECELERATE ON ITS OWN - AND GEARS ARE SPUTTERING - THIS IS A SERIOUS SAFETY HAZARD - WAS TAKEN TO FORD DEALERSHIP FOR REPAIR AND WAS TOLD ITS OPERATING NORMALLY. AND THESE PROBLEMS CONTINUE TO HAPPEN - THERE ARE CURRENT CLASS ACTION SUITS AGAINST FORD FOR FAULTY TRANSMISSIONS - MY DEALERSHIP AND FORD CORP REFUSE TO DO ANYTHING TO REMEDY THIS ISSUE -
RECALL ON THE TRANSMISSION. CAR JERKS, WHEN STARTING UP FROM A STOP, LURCHES FORWARD. IN MOTIONS BOTH CITY STREET AND HIGHWAY, STARTING UP FROM A STOP.
THE [XXX] TRANSMISSION SHUDDER AND SHAKE FORD WON'T FIX IT AND IT'S BEEN IN THE SHOP NUMEROUS TIMES PARTS OF THIS DOCUMENT HAVE BEEN REDACTED TO PROTECT PERSONALLY IDENTIFIABLE INFORMATION PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6).
TL* THE CONTACT OWNS A 2014 FORD FOCUS. WHILE DRIVING APPROXIMATELY 55 MPH, THE CHECK ENGINE WARNING INDICATOR ILLUMINATED AND THE VEHICLE STALLED. THE CONTACT WAS ABLE TO RESTART THE VEHICLE. THE VEHICLE WAS TAKEN TO RIDENOUR AUTO GROUP (500 W BROADWAY ST, NEW LEXINGTON, OH 43764, PHONE NUMBER: (740) 342-5146) WHERE IT WAS DIAGNOSED THAT THE FUEL TANK FAILED AND NEEDED TO BE REPLACED. THE VEHICLE WAS IN THE PROCESS OF BEING REPAIRED. THE MANUFACTURER WAS NOT CONTACTED. THE APPROXIMATE FAILURE MILEAGE WAS 100,000.
WHILE DRIVING, OR WHILE GOING FROM A COMPLETE OR PARTIAL STOP TO ACCELERATING, THE VEHICLE HESITATES THEN BUCKS. NO MATTER HOW MAINTAINED THE VEHICLE IS, THE LEVEL OF GAS IN THE CAR, OR THE TYPE OF ROAD BEING DRIVEN, THE CAR HESITATES AND STALLS FOR A MINUTE BEFORE ACCELERATING. UNKNOWN AT THIS TIME WHY THE VEHICLE DOES THIS, BUT I BELIEVE IT IS AN ISSUE WITH THE TRANSMISSION.
TAKATA RECALL THE VEHICLE SHUTTERS ON TAKE OFF AS WELL AS IT DOESN'T SHIFT SO THE ENGINE JUST REVS TILL YOU TAKE YOUR FOOT OFF THE GAS AND TRY TO GET IT TO SHIFT LIKE THAT. THE CLUTCH HAS GONE BAD ON ALL VEHICLES SO IT KEEPS DOING IT AND GETS WORSE AND UNSAFE TO DRIVE ON FREEWAY AND ON REGULAR ROADS BECAUSE IT LOOSES POWER WHEN IT SHUTTERS. IT DOES IT WHEN TURNING AS WELL AS EVEN JUST BEING AT A STOP LIGHT AND TRYING TO TAKE OFF. COST OVER 1,400$ TO REPAIR
THE ELECTRONIC POWER STEERING (EPAS), OR DRIVING ASSISTANCE SYSTEM, DISPLAYS AN ERROR: "STEERING ASSIST FAULT; SERVICE REQUIRED." FORD FOCUS VEHICLES ARE OUTFITTED WITH THE ELECTRONIC STEERING ASSIST SYSTEM INSTALL OF THE STANDARD FLUID-BASED POWER STEERING PUMPS. FROM FORUMS AND BLOGS, THE PROBLEM LOOKS TO HAPPEN AFTER TURNING THE CAR OFF, THEN BACK ON AGAIN. THE SENSOR FOR THIS SYSTEM LOOKS TO NOT TRIGGERING THE STEERING ASSIST.
ON 4 SEPARATE OCCASIONS SINCE PURCHASING THIS VEHICLE ON 9/22/2017, THE CAR WHILE IN MOTION HAS ABRUPTLY AND UNEXPECTEDLY LOST ALL POWER AND ROLLED TO A COMPLETE STOP. WHEN THIS HAPPENS A WARNING INDICATOR ON THE DASH READS "STOP SAFELY NOW"! ONCE STOPPED, THE CAR IS UNRESPONSIVE AND CANNOT BE TURNED OFF OR RESTARTED. ONLY AFTER SEVERAL MINUTES OF WAITING (5+ MINS), THE CAR RESPONDS AGAIN, ALLOWING A RESTART. THANKFULLY, IN ALL FOUR INSTANCES, I HAVE BEEN TRAVELING ON CITY STREETS AND HAVE BEEN ABLE TO PULL TO THE SIDE OF THE ROAD SAFELY, BUT THIS IS A VERY DANGEROUS SITUATION, AS THE CAR LOSES ALL POWER AND ONCE STOPPED IT WILL NOT RESPOND.
VEHICLE HAS EXPERIENCED SEVERAL INSTANCES WHERE A 'STOP SAFELY NOW' ERROR APPEARS ON DASHBOARD. WHEN STATIONARY, THIS PREVENTS VEHICLE FROM STARTING. WHEN IN MOTION, POWER STEERING IS DISABLED AND BRAKING IS MORE DIFFICULT. SEPARATELY, THE VEHICLE FREQUENTLY INDICATES AN ABS WARNING LIGHT WHILE DRIVING AT APPROXIMATELY 45 MPH IN CITY DRIVING. FURTHER ERROR MESSAGES OCCUR REGARDING LOSS OF TRACTION CONTROL, USUALLY OCCURRING AT AROUND 5 MPH IN NEIGHBORHOOD.
TL* THE CONTACT OWNS A 2014 FORD FOCUS. WHILE DRIVING VARIOUS SPEEDS, THE VEHICLE JERKED AND THE CLUTCH FAILED TO SHIFT OUT OF GEAR. THERE WERE NO WARNING INDICATORS ILLUMINATED. THE VEHICLE WAS TAKEN TO ANDERSON FORD (124 S SANGAMON AVE, GIBSON CITY, IL 60936, PHONE NUMBER: (217) 784-4119) WHERE IT WAS DIAGNOSED THAT THE CLUTCH FAILED AND NEEDED TO BE REPLACED. THE VEHICLE WAS REPAIRED; HOWEVER, THE FAILURE RECURRED THREE TIMES. THE MANUFACTURER WAS NOT CONTACTED. THE APPROXIMATE FAILURE MILEAGE WAS 16,481.
THE CLUTCHES IN THE FORD AUTOMATIC 6-SPEED POWER SHIFT TRANSMISSION FAIL WITHIN A YEAR TIMEFRAME. CURRENTLY ON MY THIRD SET OF CLUTCHES. A RECALL EXTENDING THE WARRANTY ON THESE CLUTCHES WAS ISSUED FOR THE SAME TRANSMISSION USED BETWEEN 8-1-10 AND 6-5-13. MY CAR WAS BUILD ON 12-8-13 AND DOES NOT HAVE THE EXTENDED COVERAGE BUT CERTAINLY HAS THE SAME PROBLEM. CLUTCHES FAIL WITHIN A YEAR AND EXHIBIT A CHATTERING JERKING CONDITION. FORD WILL NOT EXTEND THE WARRANTY ON MY VEHICLE. I FILED A COMPLAINT #CAS-12870770-Q5T9F0 WITH FORD CUSTOMER SERVICE.
5 SPEED MANUAL TRANSMISSION, LOSS OF POWER AT 3K RPM IN ALL GEARS. THIS OCCURED ON THE HIGHWAY AT 60 MPH, SPEED SLOWLY DECREASED TO 45 MPH AND I WAS ABLE TO EXIT THE HIGHWAY SAFELY. NO CHECK ENGINE LIGHTS OR WARNINGS. CALLED DEALERSHIP AND THEY SUGGESTED USING A FUEL INJECTION CLEANER.
TL* THE CONTACT OWNS A 2014 FORD FOCUS. WHILE DRIVING 45 MPH, THE VEHICLE HESITATED AND JERKED WITHOUT WARNING. THE CONTACT STATED THAT THE VEHICLE WAS TAKEN TO WESTERN AVENUE NISSAN (7410 S WESTERN AVE, CHICAGO, IL 60636) FROM WHERE IT WAS PURCHASED. THE CONTACT WAS INFORMED THAT THE TRANSMISSION MALFUNCTIONED AND NEEDED REPLACEMENT. THE VEHICLE WAS NOT REPAIRED. THE VEHICLE WAS TAKEN TO METRO FORD SALES AND SERVICE (6455 S WESTERN AVE, CHICAGO, IL 60636 (773) 776-7600) WHERE THE CONTACT WAS INFORMED TO CALL THE MANUFACTURER. THE CONTACT STATED THAT THE VEHICLE WAS SERVICED ON JULY 28, 2016 PER TSB NUMBER: 15B22 (TRANSMISSION CONTROL MODULE REPROGRAMMING FOR OVERTY TCM FAILURE WARNING- 2011-2015 FORD FIESTA AND 2012-2014 FORD FOCUS) AT FOX FORD LINCOLN (2501 N ELSTON AVE, CHICAGO, IL 60647 (888) 380-8568). THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS APPROXIMATELY 78,800.
EXCESS CLUTCH SHUDDER DURING ACCELERATION IN LOWER GEARS. CAUSES VEHICLE TO ACCELERATE UNPREDICTABLY WHICH COULD CAUSE TRAFFIC ACCIDENTS. FORD REPLACED THE CLUTCH A FEW TIMES. BUT WON'T DO IT AGAIN. THEY SAY TSB 15-0120 WAS SUPERSEDED AND NO LONGER APPLIES TO MY VEHICLE. THIS PROBLEM IS GETTING WORSE OVER TIME. VEHICLE IS AT 89,354 MILES OVER TWO AND A HALF YEARS AND IS DRIVEN CAREFULLY AND SAFELY, AND SHOULD NOT HAVE NEEDED SO MANY CLUTCHES IN SUCH A SHORT TIME.
THE IS A SERIOUS ISSUE WITH THIS VEHICLE. IT ST-UDDERS BADLY AS YOU ACCELERATE. HOWEVER, UPON BRINGING THIS INTO THE FORD STORE IN PUEBLO THEY ARE USING SOME BULLSHIT EXCUSE SAYING THAT THIS IS A 14M01 AND THEREFORE NOT COVERED AS THE 14M02 IS. THEY ARE SHYSTERS AND THEY DON'T WANT TO COVER THEIR FAULTY PRODUCT. THIS IS A SAFETY ISSUE AND SHOULD BE RESOLVED. THE POOR LADY THAT BOUGHT THIS CARE FROM US CARPROS IN PUEBLO COLORADO IS THE VICTIM HERE. WHO CAN WE CONTACT TO RESOLVE THIS ISSUE. FORD CONVENIENTLY DOESN'T GIVE YOU A NUMBER TO HQ. WE DON'T REALLY KNOW WHERE TO GO WITH THIS ISSUE OTHER THAN TO YOU GUYS. FORD NEEDS TO HANDLE THIS! THIS CAR REACTS THIS WAY AS SOON AS YOU HIT THE GAS. IT SEEMS TO BE A VERY COMMON ISSUE WITH THIS MODEL AND YEAR OF FORD FOCUS AND FORD IN PUEBLO, CO AT LEAST IS TRYING TO DUCK IT.
TL* THE CONTACT OWNS A 2014 FORD FOCUS. WHILE DRIVING 35 MPH, THERE WAS AN ABNORMAL NOISE COMING FROM THE STEERING WHEEL. THE CONTACT LOST POWER STEERING AND THE VEHICLE CRASHED INTO A GUARDRAIL. A POLICE REPORT WAS NOT FILED. THE CONTACT STATED THAT THE FRONT PASSENGER SIDE FENDER TO THE REAR QUARTER PANEL WAS SEVERELY DAMAGED. ADDITIONALLY, THE TRANSMISSION BEGAN TO SHUDDER. THE CONTACT STATED THAT THE FAILURE WAS INTERMITTENT. THE VEHICLE WAS TAKEN TO HAGERSTOWN FORD (1714 MASSEY BLVD, HAGERSTOWN, MD 21740, (301) 733-3673) WHERE IT WAS DIAGNOSED THAT THE CLUTCH NEEDED TO BE REPLACED. THE CONTACT STATED THAT THE CLUTCH WAS REPLACED FOR THE SECOND TIME. THE VEHICLE WAS NOT INCLUDED IN NHTSA CAMPAIGN NUMBER: 14V514000 (STEERING). THE MANUFACTURER WAS NOT CONTACTED. THE APPROXIMATE FAILURE MILEAGE WAS 9,999.
FORD FOCUS IS HIGHLY VULNERABLE TO ELECTRIC DEFECTS IN WHICH INDICATORS APPEAR FOR A LONG PERIOD OF TIME AFTER BEING ATTAINED TO, BRAKE TENDS TO SLIP UNEXPECTEDLY, BLUETOOTH HAS STOPPED WORKING, USB PORTS,BRAKE LAMP FAULTS. MY MAIN CONCERN FOR OTHER DRIVERS AND MY SELF IS THE VULNERABILITY TO SHARP TURN AND THE CRUCIAL ACCELERATION DELAYS. THESE PROBLEMS WERE ATTAINED TO AND MAINTAINED BY FORD MULTIPLE TIMES, PROBLEMS OCCUR WITHIN 1-2WEEKS AFTER MAINTENANCE. I'M CONCERNED EVEN MORE ABOUT THE PERFORMANCE AND SHAKING AT HIGH SPEED AS WELL THAT HASN'T BEEN REVISED.
TRANSMISSION CHATTERS AND SHUDDERS, AND DOES NOT SHIFT IN CORRECT RPM RANGE (ACCORDING TO DEALERSHIP TEST). PS6 CLUTCH REPLACEMENT NECESSARY FOR SECOND TIME ON 2014 FORD FOCUS. FIRST REPLACEMENT AFTER 55K MILES. SECOND REPLACEMENT AFTER ANOTHER 35K MILES (TOTAL MILEAGE ON CAR 90K). SINCE CLUTCH FAILURE IS COMMON ON 2014 FORD FOCUS, NEED FORD WARRANTY EXTENDED TO COVER THIS EXPENSE. (FORD DEALERSHIP PRICE TO REPLACE THE CLUTCH IS $1341 FOR 9 HOURS OF LABOR PLUS $463 FOR CLUTCH AND $71 FOR THE SEAL ASSEMBLY OIL.) CLUTCH REPLACEMENT IS DUE TO MECHANICAL DESIGN; NOT DUE TO NORMAL WEAR AND TEAR, NOT DUE TO OPERATOR.
VEHICLE FUEL SYSTEM LEAKING, GAS TANK DISFORMED. DANGER TO MY SELF AND EVERYONE AROUND MY VEHICLE. THE DEALER IN NAPA DOESN'T KNOW WHY THIS HAPPENED. BUT THEY REPLACED THE PARTS. THIS CAR IS DANGER TO EVERYONE AND PUBLIC. PLEASE MAKE THEM REPLACE THIS CAR BEFORE SOMEONE DEATH. IT CAN EXPLODE DISFORMED GAS TANK AND FUMES MAKES THIS CAR A BOMB. PLEASE HELP THE DEALER WONT RETURN PARTS TO ME. OR TELL ME THE CAUSE. MY NUMBER IS [XXX] [XXX] INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6).'*JB
DOOR LATCH RECALL. BEEN TO THE JOHNSON FORD DEALERSHIP IN PITTSFIELD MASS A COUPLE OF TIMES NOW TO GET THE DOOR LATCHES FIX ON MY 2014 FORD FOCUS SE. THE DEALERSHIP ALWAYS SAIDS THE PARTS ARE BEING ORDERED AND WILL BE DELIVERED IN TWO WEEKS. TWO TIMES I'VE BEEN TOLD THIS AND THE PARTS NEVER COME IN. ONE TIME THEY TOLD ME THE LATCHES WOULD BE FIX THAT DAY AND HAD MY CAR AT THE DEALERSHIP FOR OVER EIGHT HOURS. WHEN I CALLED TO SEE WHAT WAS TAKING SO LONG THAT'S WHEN THEY TOLD THE LATCHES HAD TO BE ORDERED. THEN WHY TAKE AND KEEP MY CAR FOR EIGHT HOURS THEN. THEY ARE OBLIVIOUSLY JUST GIVING ME THE RUN AROUND AND I'M NOT SURE WHERE TO TURN OR WHAT TO DO.
MY CAR HAS HAD MULITPLE ISSUES IN THE PAST 2 YEARS WITH OVER 7 VISITS PERTAINING TO THE TRANSMISSION . FROM THE BEGINNING ITS HAD PROBLEMS WITH STUTTERING AND HESITATING ON ACCELERATION.I'M CURRENTLY WITHOUT MY CAR FOR THE 5TH TIME THIA YEAR DUE TO PROBLEMS WHICH HAVE BEEN TAKEN CAR OF BY WARRANTY BUT IS STILL COATING ME MONEY DUE TO RENTALS .
THE VEHICLE WAS PURCHASED NEW AND THE PROBLEM WITH THE CLUTCH (WHICH HAS BEEN REPLACED TWICE) BEGIN TO OCCUR SHORTLY AFTER THE PURCHASE. WHILE DRIVING ON THE HIGHWAY OR ON MAIN ROADS WITH A STOP LIGHT THE CAR WOULD JERK WHEN I WOULD BEGIN TO EXCEL. THIS PROBLEM WAS NOTED EVERY TIME I TOOK MY CAR IN FOR AN OIL CHANGE. I WAS THEN NOTIFIED THAT THERE WAS A RECALL ON THE PART. THE PART WAS THEN REPLACED ONCE THE BACK ORDER SHIPMENT CAME IN. THE MODULE WAS EVENTUALLY UPDATED BECAUSE MY CONCERN WITH THE JERKING CONTINUED. IN JULY, MY CAR BEGAN TO HESITATE WHILE DRIVING AND THEN COMPLETELY CUT OFF WHILE IN REVERSE. THE CAR WAS THEN TOWED TO THE DEALERSHIP AND THE MODULE WAS REPLACED. TODAY AS I WRITE THIS NOTIFICATION THE PROBLEM WITH THE HESITATION WHILE THE CAR IS PLACED IN REVERSE HAS BEGUN AGAIN. I AM VERY UNHAPPY WITH THE CAR AND WAS TOLD THAT I WAS $10,000 UPSIDE DOWN ON THE CAR IF I TRADED IT IN. I DO NOT TRUST DRIVING THE CAR AND DAILY MY COMMUTE TO WORK IS OVER 65 MILES ON THE HIGHWAY.
WHILE DRIVING DOWN THE ROAD AT 30 MPH MY VEHICLE STALLED AND LOST COMPLETE POWER. I WAS NEARLY INVOLVED IN AN ACCIDENT, BUT FORTUNATELY THE ALERT DRIVERS AROUND ME WERE ABLE TO BRAKE IN TIME. A FRIENDLY SAMARITAN HELPED TO PUSH MY VEHICLE TO THE SIDE OF THE ROAD. THANKFULLY I WAS PHYSICALLY OKAY, BUT EMOTIONALLY NOT SO MUCH. I PURCHASED A BRAND NEW 2014 FORD FOCUS OFF OF THE LOT AND HAVE SINCE HAD NOTHING BUT ISSUES. I'M STILL PAYING ON THE VEHICLE TODAY AND NOW IT IS NOT IN USE UNLESS I CAN COME UP WITH 2,500.00 TO REPAIR THE ENTIRE FUEL SYSTEM. THIS SYSTEM SHOULD NOT HAVE FAILED AT ONLY 67,000 MILES. THERE IS AN ISSUED RECALL ON SIMILAR FORD VEHICLES MANUFACTURED FROM 2013-2015 WHICH IS THE SAME TIME FRAME IN WHICH MY VEHICLE WAS MANUFACTURED. AFTER REPEATED ATTEMPTS TO COME TO A RESOLUTION THROUGH FORD CUSTOMER SERVICE, THEY WON'T EVEN OFFER INFORMATION ON THE TYPE OF FUEL SYSTEM USED ON THE VEHICLES WITH THE RECALL BECAUSE THEY DON'T WANT TO BE LIABLE FOR THIS DEFECT. I'M OUT OF A VEHICLE AT 67,000 MILES AND HAVE NO CONSUMER PROTECTION. IT'S SCARY TO READ ABOUT THE 100'S OF PEOPLE WHO EXPERIENCED THE EXACT SAME FUEL SYSTEM MALFUNCTION AT SIMILAR MILEAGE. THIS IS A SERIOUS SAFETY ISSUE THAT FORD NEEDS TO ADDRESS IMMEDIATELY. IN ADDITION, SINCE I HAVE HAD THE VEHICLE THE TRANSMISSION HAS BEEN JERKY AND I CAN'T EVEN ACCELERATE ONTO A HIGHWAY. FORD HAD VEHEMENTLY DENIED THAT IT WAS ANYTHING WRONG WITH THE MANUFACTURER TRANSMISSION AND YET SINCE THEY HAVE ISSUED A RECALL ON THE TRANSMISSION, BUT NOW TELL ME I'M TOO FAR PAST MY WARRANTY(WHICH WAS ONLY 7,000 MILES AGO) I'M HEARTBROKEN BECAUSE I DON'T HAVE THE MONEY TO REPAIR THIS SORT OF SYSTEM, ESPECIALLY KNOWING IT IS A DEFECT ON THEIR PART.
TL* THE CONTACT OWNS A 2014 FORD FOCUS. WHILE DRIVING APPROXIMATELY 20 MPH, THE VEHICLE SUDDENLY STALLED AND WAS UNABLE TO BE RESTARTED. THE VEHICLE WAS TOWED TO THE DEALER (LONGMONG FORD IN LONGMONT, CO) WHERE IT WAS DIAGNOSED THAT THE PURGE VALVE AND CANNISTER FAILED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE, BUT NO ASSISTANCE WAS OFFERED. THE FAILURE MILEAGE WAS 66,000.
I ONLY BOUGHT THE CAR LAST YEAR. NOW, I CANNOT HARDLY STEER IT. THE STEERING WHEEL LOCKS UP. I HAVE TO FIGHT TO TURN IT. A FEW MECHANICS TOOK A LOOK AT IT, AT A SHOP, AND THEY SAID IT WAS THE STEERING COLUMN, THAT IT IS DEFECTIVE. THERE ARE OTHER REPORTS ABOUT FORD KNOWING THERE IS AN ISSUE WITH THE STEERING. I WANT A CAR THAT IS SAFE. THIS CAR HAS HAD ISSUES, CONTINUOUSLY, SINCE I BOUGHT IT. NOW, I AM STUCK WITH PAYING ALMOST $400/MONTH ON A CAR THAT I CANNOT DRIVE. THIS IS NOT FAIR. BESIDES NOT FAIR, I DO NOT WANT TO END UP DEAD, OR ANY OF MY FAMILY MEMBERS DEAD, BECAUSE OF A DEFECT IN THE SAFETY OF THE VEHICLE.
VEHICLE STALLED WHILE TRAVELING 30 MPH, SAME FUEL SYSTEM THAT IS UNDER RECALL ON FORD VEHICLES MANUFACTURED THROUGH 2013-2015. IT IS OBVIOUSLY THE SAME EXACT ISSUE. I NEARLY LOST MY LIFE DRIVING A 3 YEAR OLD CAR THAT I'M STILL PAYING ON. THE FUEL SYSTEM COMPLETELY FAILED WHILE THE VEHICLE WAS IN MOTION. I HAD JUST SCHEDULED SERVICE ON THE VEHICLE EARLIER THAT MORNING BECAUSE IT WAS NOT READING THE FUEL LEVEL CORRECTLY AND STALLING WHEN I FILLED THE TANK UP. THE FORD DEALERSHIP WANTS TO CHARGE ME 2,500.00 TO HAVE IT REPLACED WHEN THEY KNOW THAT THE SYSTEM IS DEFECTIVE BECAUSE OF THE MANUFACTURER PART.
TL* THE CONTACT OWNS A 2014 FORD FOCUS. WHILE ATTEMPTING TO ACCELERATE FROM A TRAFFIC LIGHT, THE ACCELERATOR PEDAL WAS DEPRESSED AND THE VEHICLE LUNGED FORWARD AND STALLED. THE CONTACT STATED THAT THE CHECK ENGINE INDICATOR ILLUMINATED. AN INDEPENDENT MECHANIC WAS ABLE TO RESET THE CHECK ENGINE INDICATOR AND THE VEHICLE OPERATED FOR SEVERAL DAYS BEFORE THE FAILURE RECURRED. THE VEHICLE WAS TOWED TO UPPER MARLBORO FORD (LOCATED AT 5701 CRAIN HIGHWAY, UPPER MARLBORO, MD 20772, TEL: (301) 627-5600). THE CONTACT WAS INFORMED THAT THE TRANSMISSION CONTROL MODULE NEEDED TO BE REPLACED. THE VEHICLE WAS REPAIRED; HOWEVER, THE FAILURE RECURRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE ON SEVERAL OCCASIONS. THE APPROXIMATE FAILURE MILEAGE WAS 50,000.
WHILE DRIVING HOME THROUGH THE VILLAGE AT UNDER 30MPH, SLOWING DOWN FROM 30MPH BECAUSE OF TRAFFIC STOP AHEAD, THE RIGHT FRONT SIDE OF VEHICLE CRASHED DOWN AND CONTROL WAS LOST CAUSING ME TO SIDESWIPE PARKED VEHICLE. THE PIECES OF THE FRONT END APPEAR TO HAVE FAILED AND WERE FALLING ALL OVER THE ROAD.
RECEIVED A WARNING ON THE FREEWAY TO PULL OVER WHEN SAFE. WHEN SLOWING TO A STOP THE VEHICLE LOST ALL POWER AND HAD TO BE PUSHED OFF OF THE FREEWAY. A POWER CYCLE OF THE CAR RESTORED POWER.
TL* THE CONTACT OWNS A 2014 FORD FOCUS. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 16V643000 (LATCHES/LOCKS/LINKAGES); HOWEVER, THE PARTS TO DO THE REPAIR WERE UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE DEALER (PENSKE FORD, LOCATED AT 8970 LA MESA BLVD, LA MESA, CA 91941; (877) 736-8037) WAS CONTACTED SEVERAL TIMES AND CONFIRMED THAT THE PARTS WERE NOT AVAILABLE FOR THE RECALL REMEDY UNTIL DECEMBER. THE MANUFACTURER WAS NOT CONTACTED. THE CONTACT HAD NOT EXPERIENCED A FAILURE. PARTS DISTRIBUTION DISCONNECT. ..UPDATED 09/25/17 *BF UPDATED 10/13/2017*JS
THIS VEHICLE SHUTTERS ON ACCELERATION FROM A STOP SO BAD YOU HAVE TO HOLD ON TO THE STEERING WHEEL TIGHTLY. HAS ALREADY HAD THE CLUTCH REPLACED. THIS OCCURS EVERY TIME THE VEHICLE IS AT A STOP. I MARKED THE DATE AS AUGUST 18TH,BUT IT HAPPENS EVERY DAY.
TL* THE CONTACT OWNS A 2014 FORD FOCUS ELECTRIC. THE CONTACT STATED THAT THE VEHICLE SHUTTERED AND SHOOK WITHOUT WARNING. THE VEHICLE WAS TAKEN TO WILLOW BOOK FORD (7301 KINGERY HIGHWAY, WILLOWBROOK, IL) WHERE IT WAS DIAGNOSED THAT THE TRANSMISSION WAS DEFECTIVE AND THE CLUTCH ASSEMBLY NEEDED TO BE REPLACED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS APPROXIMATELY 73,744.
FOCUS WAS BOUGHT BRAND NEW WITH 24 MILES ON IT, DECEMBER OF 2013. AROUND 6 MONTHS INTO HAVING IT THE FOCUS STARTED TO SHUDDER ANYTIME THE GAS PEDAL WAS PRESSED, THEN WILL TAKE OFF LIKE NORMAL AFTER A FEW SECONDS. THIS IS HAPPENING DRIVING DOWN THE ROAD OR COMING FROM A STOP. WE'VE ALMOST BEEN HIT SEVERAL TIMES DUE TO DELAYS IN INTERSECTIONS. IT HAS BEEN TAKEN TO FORD MANY TIMES FIRST THEY WOULD TELL US "OH IT IS JUST THE WAY THE ENGINE WORKS, IT'S HOW YOU GET GREAT MILEAGE".. THEN HEARD ABOUT THE RECALL, TOOK IT IN AND THEY REPLACED THE AC CLUTCH TELLING US THAT IS WHY IT SHUDDERED. NOT EVEN A WEEK LATER SAME PROBLEMS STARTED HAPPENING. THEY KEPT REFUSING TO FIX THE PROBLEM. NOW, AFTER THE MANUFACTOR WARRANTY IS EXPIRED THEY TELL US THE CLUTCHES NEED TO BE REPLACED , AND THAT IT IS NOT COVERED UNDER TRANSMISSION WARRENTY.. THIS HAS BEEN ON GOING SINCE 2014, IT NEEDS TO BE FIXED. ALSO THE HORN STOPPED WORKING ONE DAY FOR NO REASON AT ALL, THEY LOOKED AT THAT IT. THE TECH SAID THEY NEED TO REPLACE THE ENTIRE HORN AND THAT ITS A COMMON PROBLEM AMONG THE FOCUS . THIS IS UNACCEPTABLE AND FORD NEEDS TO FIX THESE PROBLEMS.
TL* THE CONTACT OWNS A 2014 FORD FOCUS. WHILE THE VEHICLE WAS STATIONARY, THE HORN WOULD NOT SOUND WHEN PROMPTED. THE CONTACT STATED THAT THERE WAS A DEFECT IN THE HORN. THE VEHICLE WAS PREVIOUSLY REPAIRED AT CLASSIC FORD OF SMITHVILLE IN NORTH CAROLINA PER NHTSA CAMPAIGN NUMBER: 16V645000 (STRUCTURE). THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC IN FOUR OAKS, NORTH CAROLINA, BUT THE CAUSE OF THE FAILURE WAS NOT DETERMINED. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS 39,000.
HATCH OPEN WARNING LIGHT CAME WHEN I HIT A BUMP WHILE DRIVING ON INTERSTATE AT APPROX 60 MPH. LIGHT HAS COME ON BEFORE WHILE CAR WAS PARKED BUT NEVER WHILE IN MOTION AT HIGHWAY SPEEDS. HAVE OVER 37000 MILES ON IT. REAR HATCH RECALL WAS COMPLETED IN JANUARY
I WAS DRIVING MY 2014 FORD FOCUS CAME TO A LIGHT TO MAKE A RIGHT TURN, CAME TO A STOP, THEN PROCEEDED TO TURN WHEN CAR HESITATE TO DRIVE WHEN I PRESSED ON THE GAS, IT WAS LIKE THE CAR HAD SHUT DOWN, ENGINE LIKE WAS FLASHING, BUT WAS ABLE TO COAST TO A AREA WHERE I WAS SAFE . TURNED IGNITION OFF THEN TRIED TO RESTART, CAR WOULD NOT START .
FOR THE SECOND TIME NOW, MY TRANSMISSION IS JERKING, STUTTERING, AND HESITATING, WITH THE ADDITION OF IT COMPLETELY NOT GOING INTO DRIVE AT ALL THIS TIME, AND THE CHECK ENGINE LIGHT CAME ON. THIS ISSUE HAS BEEN KNOWN BY FORD FOR A VERY LONG TIME, AND YOU AT THE NHTSA HAVE BEEN INFORMED AS WELL. THE DEALERSHIP SUPPOSEDLY FIXED THIS ONCE, AND I HAVE THAT PAPERWORK, BUT LIKE THOUSANDS OF OTHER CONSUMERS WHO ARE HAVING THIS ISSUE AND HAD IT SUPPOSEDLY FIXED, IT HAS RETURNED! WHY ARE YOU WAITING UNTIL THIS ACTUALLY KILLS SOMEONE, BEFORE YOU DO ANYTHING? MY FIANCE WAS AT AN ONRAMP ENTRANCE THAT WAS RIGHT AT THE GAS STATION WHEN THIS HAPPENED THIS TIME AND BECAUSE IT WOULDN'T EVEN SWITCH TO DRIVE, HE WAS ALMOST REAR ENDED. SOMEONE IS GOING TO GET HURT OR KILLED WITH THIS TRANSMISSION. IT EFFECTS PEOPLE IN VARIOUS WAYS, AT VARIOUS TIMES, HAS CAUSED SOME PEOPLE TO RECEIVE TICKETS BECAUSE IT REFUSED TO DECELERATE IN SCHOOL ZONES, WHICH COULD HAVE KILLED CHILDREN, IT STUTTERS UPON ACCELERATION AND THEN JERKS INTO SPEED, IT DOESN'T GO INTO GEAR AT TIMES, IT ISN'T SHIFTING PROPERLY, AND ALL KINDS OF STUFF. AND EVEN WHEN THE DEALERSHIP "FIXES" IT, IT IS A TEMPORARY FIX AND IT GOES BACK INTO THE SAME ISSUE WITHIN 40,000 MILES. THIS IS A VERY SERIOUS AND DANGEROUS ISSUE THAT ISN'T BEING TAKEN SERIOUSLY ENOUGH! IT IS VERY WELL KNOWN BY FORD, AS WHEN I TOOK IT TO DEALERSHIP FOR THIS THE FIRST TIME, THE GUY (I HAVE ALL HIS INFO AND PAPERWORK) INFORMED ME THAT JUST AT THAT DEALERSHIP ALONE, THEY DO ABOUT THREE OF THOSE TRANS ISSUES PER DAY. ALL THEY DO IS " SEE HISTORY FOR SOP. INSTALLED BV6Z 7B546 F: CLUTCH ASY. VERIFIED CONCERN. CHECK OASIS. FOUND TSB 15-0120. REPROGRAMMED PCM AND TCM. CLEARED CODES....REMOVED AND REPLACED TRANSMISSION AND NEW CLUTCH...REPROGRAMMED...ETC.." WHICH IS ONLY A TEMPORARY FIX AND THEY KNOW IT. EVERYONE HAS TO BRING BACK OVER AND OVER! SOMEONE WILL DIE!!
TL* THE CONTACT OWNS A 2014 FORD FOCUS. WHILE ATTEMPTING TO ACCELERATE TO APPROXIMATELY 70 MPH, THE VEHICLE FAILED TO RESPOND OR WOULD JERK EXCESSIVELY UNTIL THE DESIRED SPEED WAS REACHED. BROADWAY FORD DIAGNOSED THAT THE CLUTCH FAILED AND NEEDED TO BE REPLACED. THE VEHICLE WAS REPAIRED, BUT THE FAILURE RECURRED. THE CONTACT RETURNED THE VEHICLE TO THE DEALER WHO DIAGNOSED THE SAME FAILURE. THE CONTACT WAS INFORMED THAT THE FAILURE WOULD CONTINUE DESPITE A REPAIR. THE VEHICLE WAS NOT REPAIRED AND THE CONTACT TRADED IN THE VEHICLE. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE AND OPENED CASE NUMBER: 12381390. THE CONTACT STATED THERE WAS A CLASS ACTION LAWSUIT; HOWEVER, BECAUSE THE VEHICLE ONLY RECEIVED DIAGNOSTIC TESTING REGARDING THE FAILURE TWICE RATHER THAN AT LEAST THREE TIMES, THE CONTACT WAS NOT ABLE TO RECEIVE REIMBURSEMENT. THE APPROXIMATE FAILURE MILEAGE WAS 21,000. *JS
WHEN DRIVING VECHICAL IT WILL SOMETIMES SHUTTER WHEN GOING UP AN INCLINE AND WHEN I STOPS AT A STOP LIGHT OR SIGN AND I ACCELERATE THE CAR TO GO THE CAR WILL LUNG FORWARD AT TIMES. I HAVE A LITTLE OVER 17,000 MILES ON MY CAR AND AS OF AUGUST 7TH 2017 THE CLUCHES HAVE TO BE REPLACED BY A FORD DEALERSHIP.
THE TRANSMISSION ON THIS VEHICLE IS TERRIBLE. I HAVE TAKEN THE CAR IN FOR THE RECALL ON THE CLUTCH ASSEMBLY BUT THAT HAS NOT HELPED THE ISSUE. THERE IS MAJOR HESITATION WHEN FIRST APPLY THE GAS PEDAL AT TAKE OFF AND IT CAUSE THE CAR TO "JUMP" OR HESITATE. THIS AS ALMOST CAUSED ACCIDENTS ON MAY OCCASIONS AND YOU HAVE TO BE REALLY CAREFUL WHEN PULLING INTO THE FLOW OF TRAFFIC. I FEEL THAT IT IS A REAL SAFETY ISSUE AND I AM NOT SURE WHAT THE FIX IS SINCE THEY HAVE REPAIRED IT ONCE ALREADY. IT DOESN'T HAPPEN ON A HIGHWAY, IT ONLY HAPPENS WHEN TAKING OFF FROM A STOPPED POSITION. THIS HAS BEEN AN ON GOING ISSUE SINCE I PURCHASED THE VEHICLE. IT IS THE LAST FORD PRODUCT I WILL EVER OWN, BAD DESIGN
TL* THE CONTACT OWNS A 2014 FORD FOCUS. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 16V643000 (LATCHES/LOCKS/LINKAGES); HOWEVER, THE PART TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. EDDINS FORD IN MADISON, VIRGINIA WAS MADE AWARE OF THE RECALL AND STATED THAT THE PARTS WERE UNAVAILABLE DUE TO ONLY RECEIVING A FEW OF THEM PER MONTH FROM THE MANUFACTURER. THE MANUFACTURER WAS NOT MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. PARTS DISTRIBUTION DISCONNECT.
THE VEHICLE HORN HAS STOPPED WORKING COMPLETELY.
2014 FORD FOCUS POWER STEERING ISSUE WHILE DRIVING THIS VEHICLE THE POWER STEERING FAILED WHILE MAKING A RIGHT TURN ON A BUSY ROADWAY IN A URBAN AREA. THE STEERING WHEEL LOCKED IN THE TURNING POSITION AND THE POWER STEERING ASSIST WARNING LIGHT CAME ON. I HAD TO PUT THE VEHICLE IN PARK AND TURN THE IGNITION OFF. I TURNED THE IGNITION BACK ON AND PUT THE VEHICLE IN DRIVE AND THE VEHICLE'S POWER STEERING FAILED ONCE MORE AND THE STEERING WHEEL LOCKED A SECOND TIME. I ONCE AGAIN PUT THE VEHICLE IN PARK AND TURNED OFF THE IGNITION AND REMOVED THE KEY. I WAITED SEVERAL SECONDS AND STARTED THE IGNITION, PLACED THE VEHICLE IN DRIVE AND THE VEHICLE ONCE AGAIN FAILED. I HAD THE CAR TAKEN TO THE DEALERSHIP FOR SERVICING AND WAS TOLD THAT THIS IS A COMMON ISSUE THIS VEHICLE HAS AND IT WOULD TAKE SEVERAL WEEKS TO REPAIR DUE TO THE VOLUME OF REPAIRS THIS DEALERSHIP HAS AT THE MOMENT. I HAD THIS SAME VEHICLE REPAIRED SEVERAL MONTHS AGO FOR THE TRANSMISSION ISSUE THAT IS CURRENTLY UNDER RECALL. THE CAR PERFORMED FAIRLY WELL AFTER THE REPAIR. THE SAME HESITATION ISSUE BEGAN AGAIN A FEW WEEKS AGO AND NOW THIS ISSUE AROSE AS WELL. I ASKED THE DEALER IF THIS TOO WOULD BE COVERED UNDER THE RECALL / WARRANTY AND WAS TOLD THE TRANSMISSION WAS BUT THEY DID NOT KNOW IF THE POWER STEERING ISSUE WAS BUT WOULD GET ME AN ANSWER FROM FORD. I'VE READ ALL THE OTHER COMPLAINTS REGARDING THIS VEHICLES ISSUES AND MY EXPERIENCE IS THE EXACT SAME. THERE'S NO DOUBT IN MY MIND THAT FORD IS WELL AWARE OF THIS ISSUE JUDGING ON HOW MANY FORMAL COMPLAINTS HAVE BEEN ISSUED. I WILL BE LETTING GO OF THIS VEHICLE WHEN IT IS REPAIRED. I WILL NOT OPERATE THIS 2014 FORD FOCUS IN GOOD CONSCIENCE KNOWING FULL WELL THAT IT PRESENTS A SIGNIFICANT LIABILITY TO MY SAFETY AND THE SAFETY OF OTHERS.
WHEN DRIVING AT LOW SPEEDS TRANSMISSION SHIMMERS AND THERE IS HESITAION. ALSO WHEN STARING OFF FROM A STOP THE CAR IS SLOW AT ACCELERATING. WINDSHIELD WIPERS WHEN SET TO LOW OR HIGH ONLY RUN FOR A FEW MINUTES THEN SWITCH TO INTERMITTENT. I WAS ALMOST IN AN ACCIDENT TODAY TELRAVELING AT 50 MPH BECAUSE THE WINDSHIELD WIPER ISSUE IN A BAD STORM WIPERS STOPPED AND WENT TO INTERMITTENT. THE POWER TRAIN ISSUE STARTED IN 2015.
TL* THE CONTACT OWNS A 2014 FORD FOCUS. THE CONTACT STATED WHILE THE VEHICLE WAS OPERATED AT NORMAL SPEEDS AND IT EXPERIENCED A LOSS OF POWER STEERING. THE POWER STEERING WARNING INDICATOR ILLUMINATED. THE VEHICLE TOWED TO CHAPMAN FORD WHERE IT WAS DIAGNOSED THE STEERING COLUMN NEEDED TO BE REPLACED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE HOWEVER, NO FURTHER ASSISTANCE WAS OFFERED. THE FAILURE MILEAGE WAS APPROXIMATELY 31,000.
MY DAUGHTER WAS DRIVING HER NEW/USED FORD FOCUS INTO TOWN AND THE EPAS--POWER STEERING ASSIST FAULT CODED AND SHE HAD NO POWER STEERING. SHE WAS GOING ROUGHLY 55 AND SHE COULD NOTICE IT BECOMING HARDER TO STEER. BY THE TIME SHE MADE IT SO A PARKING LOT FOR SAFETY IT WAS CLOSE TO NON-STEERABLE. IT BECAME HARD FOR HER TO STEER AND LUCKILY SHE DID NOT HAVE OR CAUSE AND ACCIDENT WITH THE SUDDEN CHANGE. SHE TRIED TO ASSESS WHAT WAS WRONG WHICH IS WHEN WE LEARNED THERE IS NO POWERSTEERING FLUID AS IT HAS AND ELETRIC STEERING ASSIST INSTEAD. IT DOESN'T WORK NOW AND SHORTLY AFTER THIS CODE FAULTED THE ENTIRE CAR SHUT DOWN. IT WON'T START AND IS USELESS--FORD REPLACED A PERFECTLY GOOD STEERING SYSTEM WITH CRAP. I HOPE NOBODY GETS HURT BE THIS DEFECTIVE SYSTEM.
WHEN PRESSING THE GAS PEDAL, IT SHAKES AND HESITATES AND JUMPS/SHUTTERS FOR SEVERAL SECONDS UNTIL IT GETS UP TO A CERTAIN SPEED. THIS HAPPENS ON THE HIGHWAY AND BASICALLY EVERYWHERE I AM STARTING FROM A COMPLETE STOP. IT HAS ALSO STARTED HESITATING WHEN PUT INTO GEAR. MY SON DRIVES THIS CAR SOMETIMES AND I'M AFRAID FOR HIS SAFETY BECAUSE YOU DON'T KNOW IF IT'S GOING TO GO OR NOT WHEN YOU PULL OFF FROM A STOP.
DELAYED ACCELERATION AND PROBLEMS WITH DOWNSHIFTING RESULT IN UNSAFE MOVEMENT. THESE UNSAFE CONDITIONS OCCUR WHEN ACCELERATING FROM A STOP, DECELERATING, AND WHILE IN MOTION ON CITY STREETS AND HIGHWAYS. THE CLUTCH HAS BEEN REPLACED TWICE AND YET THE PROBLEM CONTINUES. MY VEHICLE ONLY HAS 38,000 MILES ON IT. THESE PROBLEMS HAVE BEEN PRESENT SINCE THE DAY I DROVE THE BRAND NEW CAR OFF THE LOT. I HAVE NOT BEEN IN AN ACCIDENT BECAUSE OF THIS YET, BUT FEEL VERY UNSAFE AND AN ACCIDENT IS INEVITABLE. FORD SERVICE HAS BEEN UNABLE TO FIX THE PROBLEM.
TL* THE CONTACT OWNS A 2014 FORD FOCUS. WHILE DRIVING APPROXIMATELY 45 MPH, THE VEHICLE DID NOT ACCELERATE WHEN THE ACCELERATOR PEDAL WAS DEPRESSED. THE CONTACT CALLED THE MANUFACTURER AND WAS ADVISED TO BRING THE VEHICLE TO THE DEALER (PEACOCK FORD IN MAITLAND, FLORIDA) FOR DIAGNOSTIC TESTING. THE VEHICLE WAS DIAGNOSED AS HAVING CLUTCH FAILURE. THE VEHICLE WAS REPAIRED. THE CONTACT STATED THAT THE FAILURE RECURRED FOUR OTHER TIMES AND THE VEHICLE WAS TAKEN TO SUN STATE FORD IN ORLANDO, FLORIDA. THE CLUTCH WAS REPLACED AGAIN, BUT THE FAILURE RECURRED. THE APPROXIMATE FAILURE MILEAGE WAS 29,000.
GOT A FLAT TIRE. CALLED ROADSIDE ASSISTANCE AND HIS TOOLS WERE NOT ABLE TO REMOVE THE BOLTS NOR WAS MY CROWBAR FROM FORD. STRIPPED BOLTS AND SWELLING. TOOK CAR TO DISCOUNT TIRE THEY SAID THIS IS COMMON WITH FORD CARS AND THAT THE MATERIALS USED ON THE BOLTS WERE NOT OF GOOD QUALITY. RECALL SHOULD BE LOOKED INTO. I HAD THE FLAT WHILE I WAS AT HOME. BUT IF THIS WOULD HAVE HAPPENED ON THE HIGHWAY I WOULD HAVE HAD TO CALL A TOW TRUCK. WHICH IS NOT SAFE. ADVISED TO GET ALL OF THE BOLTS REPLACED.
2014 FORD FOCUS. CONSUMER WRITES IN REGARDS TO TRANSMISSION SLIPS AND SHUDDERS. CONSUMER STATES VEHICLE HAS MANUAL TRANSMISSION DISGUISED AS AUTOMATIC TRANSMISSION. *SMD THE CONSUMER WAS ADVISED BY THE DEALER THAT VEHICLE WAS OPERATING AS DESIGNED. THE VEHICLE WAS REPROGRAMMED AND THE CLUTCH WAS REPLACED. THE FAILURE WORSENED. THE MAUFACTURER WAS CONTACTED, BUT DID NOT OFFER ANY ASSISTANCE. *JS
TL* THE CONTACT OWNS A 2014 FORD FOCUS. THE CONTACT STATED THAT ON SEVERAL OCCASIONS, WHILE THE IGNITION WAS IN THE ON POSITION, THE VEHICLE FAILED TO START. NO WARNING LIGHTS ILLUMINATED. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC WHERE THE FAILURE COULD NOT BE REPLICATED. THE VEHICLE WAS NOT REPAIRED. THE DEALER WAS NOT NOTIFIED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 55,000.
TL* THE CONTACT OWNS A 2014 FORD FOCUS. WHILE THE VEHICLE WAS AT A COMPLETE STOP, THE CONTACT DEPRESSED THE ACCELERATOR PEDAL AND THE VEHICLE JERKED, STALLED, AND THE CHECK ENGINE WARNING INDICATOR ILLUMINATED. THE CONTACT WAS ABLE TO RESTART THE VEHICLE AFTER SEVERAL ATTEMPTS. IN ADDITION, THE CONTACT EXPERIENCED A FAILURE WITH THE GEAR SHIFTER CHANGING GEARS. THE VEHICLE WAS TAKEN TO THE DEALER (MONACO FORD, 767 NEW LONDON TURNPIKE, GLASTONBURY, CT, 06033,) WHERE IT WAS DIAGNOSED THAT THE E-VAP CHAMBER FAILED AND NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOT CONTACTED AND MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS APPROXIMATELY 20,000.
FORD FOCUS WILL LOSE POWER ON THE HIGHWAY. FORD TOLD ME THAT'S HOW THE CAR IS AND THAT THE CLUTCH ON THE FOCUS AND FIESTA ARE FAULTY FROM THE FACTORY. THE CAR IS A 2014 WITH 62,000 MILES.
TL* THE CONTACT OWNS A 2014 FORD FOCUS. THE CONTACT STATED THAT WHILE ATTEMPTING TO ACCELERATE, THE VEHICLE WOULD EXPERIENCE SEVERE JERKING AND VIBRATION WHEN SHIFTING GEARS. THE VEHICLE WAS TAKEN TO THE DEALER JURGESON FORD LOCATED IN RICH FIELD, UTAH WHERE THE VEHICLE WAS DIAGNOSED THAT THE CLUTCH WAS FAULTY AND NEEDED TO BE REPLACED. THE CLUTCH WAS REPLACED BUT APPROXIMATELY 4 YEARS LATER THE FAILURE HAD REOCCURRED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 24,000.
THERE IS A PROBLEM WITH MY TMC WHICH CONTROLS MY CLUTCH. THE TMC HAD TO BE RECALIBRATE A YEAR AND A HALF AGO AND A NEW CLUTCH NEED TO TO BE INSTALLED. WHEN THERE IS AN ISSUE THE CAR "SHUDDERS", LOSES SPEED, HAS TROUBLE MERGING INTO TRAFFIC OR TAKING TURNS. AGAIN MY CAR FELT THE SAME WAY. APPARENTLY THIS TIME THERE IS NOTHING WRONG WITH THE TMC, BUT THE CLUTCH NEEDS TO BE REPLACED AGAIN, JUST ABOUT 18 MONTHS LATER. TO HAVE MY CLUTCH REPLACED TWICE WITHIN THREE YEARS SEEMS ABSURD. EVEN THE DEALERSHIP NOTES THAT THE CLUTCH PACKAGE PUT IN MY CAR THE FIRST TIME HAD KNOWN ISSUES AND WEREN'T THAT GREAT. THIS IS A SAFETY CONCERN FOR MYSELF AND OTHERS ON THE ROAD. I'D HOPE FORD OR SOMEONE LOOKS FURTHER INTO THIS. THERE SEEMS TO BE A CLASS ACTION LAW SUIT IN THE WORKS, BUT I AT LEAST WANTED TO VOICE MY SAFETY CONCERNS. KINDEST REGARDS
ON MAY 6, 2017 WHILE DRIVING ON THE HIGHWAY AT APPROXIMATELY 55-60 MILES PER HOUR, THE ENGINE SUDDENLY PROPULSION, AND EFFECTIVELY STALLED. THE CHECK ENGINE LIGHT CAME ON SIMULTANEOUSLY. (IT WAS NOT ON BEFORE). THE VEHICLE SLOWLY LOST POWER. I WAS ABLE TO GET IT OFF THE HIGHWAY AND SAFELY INTO A PARKING LOT. I HAD IT TOWED TO A NEARBY FIRESTONE, WHICH RAN A DIAGNOSTIC WHICH REVEALED THAT A PORTION OF THE ENGINE WAS DEFECTIVE AND HAS RESULTED IN SPLICING OF WIRES, WHICH NEEDED TO BE REPLACED. I WAS INFORMED THAT THERE IS A TECHNICAL SERVICE BULLETIN, #14-0215 BUT THAT FOR IS REFUSING TO PAY FOR THE REPAIRS EVEN THOUGH THE VEHICLE STILL IS UNDER POWERTRAIN WARRANTY. THE VEHICLE SEIZED AND EFFECTIVELY STALLED ON THE HIGHWAY WITHOUT WARNING, AND I'M LUCKY THAT NO ONE WAS HARMED. SEE ATTACHED INVOICE FOR REPAIR INFORMATION.
ON ACCELERATING CAR WILL JERK /STUTTER AS IN NOT GO..THIS HAPPENS ALSO AFTER SLOWING TO GO THROUGH A DIP THEN ACCELERATING TO GO AGAIN ,HAPPENS AFTER SLOWING TO MAKE A TURN .ALSO.HAPPENS WHEN ACCELERATING TO GO UP INCLINES SOMETIMES TO AS IF IT CAN'T DECIDE WHAT GEAR IT WANTS TO BE IN..MY CAR HAS AN AUTOMATIC TRANSMISSION ..SOMETIMES SCARED ME CAUSE WILL DO IT WHEN I'M PULLING INTO ON COMING TRAFFIC ..AND CAR WON'T GO.I HAVE CONTACTED SERVICE DEPT AT FORD AND THEY TOLD ME THIS YEAR VEHICLE WAS KNOWN FOR THIS ..I AGAIN HAVE SCHEDULED AN APPT FOR IT TO BE CHECKED ..THIS HAS BEEN GOING ON SINCE I FIRST ACQUIRED MY CAR IN AUG 31 2016 ...
LUG NUTS ARE UNABLE TO BE REMOVED WITH LUG NUT WRENCH. FORD DEALER SAYS THE LUG NUTS ARE DEFECTIVE AND NEED TO BE REPLACED DUE TO 'SWELLING'. FORD CORPORATE SAYS THESE ARE WEAR AND TEAR ITEM AND WILL NOT REPLACE. THIS IS A CRITICAL SAFETY ITEM AS THE TIRES ARE UNABLE TO BE REMOVED OR CHANGED TO A SPARE TIRE AFTER A FLAT TIRE OCCURS.
WHEN BEGINNING TO ACCELERATE THE TRANSMISSION HAS A DELAY AND/OR A 'BUCK' CAUSING HESITATION OR UNWANTED SURGE IN ACCELERATION. I HAVE HAD THIS TO THE DEALER SOON AFTER PURCHASE AND THEY DID NOT RESOLVE.
WHILE DRIVING ON THE INTERSTATE AT ABOUT 50 MPH THE VEHICLE STARTED TO ACCELERATE ON IT'S OWN AND REACHED ABOUT 80 MPH IN A MATTER OF SECONDS. THE TACHOMETER REACHED 8K RPM. THE RPS REMAINED THE SAME EVEN WITH THE FOOT OFF THE GAS PEDAL AND WITH THE BRAKES FULLY DEPRESSED. WE DROVE THE VEHICLE OFF THE HIGHWAY WITH THE BRAKES FULLY DEPRESSED AND IT SLOWED TO ABOUT 55 ON THE OFF RAMP THEN ACCELERATED BACK TO 65 MPH. THE HAND BRAKED HAD TO BE USED AND THE FOOTBRAKE WAS DEPRESSED TO STOP AT THE RED LIGHT. THE ENGINE CONTINUED RUNNING AT MAX RPM SO WE TURNED OFF THE VEHICLE. THE CAR WAS TURNED BACK ON THEN THE CAR WOULD NOT IDLE IT WOULD STALL IN THE MIDDLE OF THE INTERSECTION AND IT DID THAT SEVERAL TIMES TO THEN ACCELERATE AGAIN TO FULL RPM. WE WERE A BLOCK AWAY FROM THE FORD DEALERSHIP SO WE TOOK IT IN AND THE SERVICE PERSONNEL SAW HOW IT WAS ACCELERATING AND EVEN TOLD US TO TURN IT OFF IMMEDIATELY FOR SAFETY REASONS.
TL* THE CONTACT OWNS A 2014 FORD FOCUS. THE CONTACT STATED THAT THE STEERING WHEEL SHOOK WHILE DRIVING AT LOWER SPEEDS. THE CONTACT TOOK THE VEHICLE TO THE FOOTHILL FORD DEALER WHERE IT WAS DIAGNOSED THAT THE STEERING CLUTCH FAILED AND NEEDED TO BE REPLACED. THE CONTACT STATED THAT THE CLUTCH WAS REPLACED TWICE UNDER WARRANTY; HOWEVER, THE FAILURE RECURRED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE AND INFORMED THE CONTACT THAT THE REPAIR WAS NO LONGER COVERED UNDER WARRANTY. THE CONTACT WAS REFERRED TO NHTSA TO FILE A COMPLAINT AND WAS ADVISED TO REFERENCE NHTSA CAMPAIGN NUMBER: 14V514000 (STEERING) AS THE CAUSE OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 56,000. UPDATED 08/23/17*LJ *TR
TL* THE CONTACT OWNS A 2014 FORD FOCUS. THE CONTACT STATED THAT WHILE STOPPED AT A TRAFFIC LIGHT, THE VEHICLE STALLED. THE CONTACT STATED THAT THE INSTRUMENT CLUSTER DISPLAYED A TRANSMISSION FAULT CODE. THE CONTACT WAS ABLE TO RESTART THE VEHICLE AFTER APPROXIMATELY FIFTEEN MINUTES. THE CONTACT STATED THAT THE FAILURE WAS INTERMITTENT. NEITHER THE DEALER NOR THE MANUFACTURER WERE CONTACTED OR NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 65,200.
TL* THE CONTACT OWNS A 2014 FORD FOCUS. THE CONTACT STATED THAT WHILE ACCELERATING FROM A RED LIGHT AT 4 MPH, THE VEHICLE JERKED FORWARD AS THE CLUTCH SLIPPED. THE VEHICLE WAS TAKEN TO RAMSEY FORD LOCATED AT 1233 TELEGRAPH RD, RISING SUN, MD 21911 WHERE IT WAS DIAGNOSED THAT THE CLUTCH HAD FAILED AND NEEDED TO BE REPLACED. THE VEHICLE WAS REPAIRED. THE FAILURE RECURRED TWO MORE TIMES. THE VEHICLE WAS TAKEN TO RAMSEY FORD EACH TIME, GIVEN THE SAME DIAGNOSIS, AND GIVEN THE SAME REPAIRS. THE FAILURE THEN RECURRED A THIRD TIME AND THE VEHICLE WAS TAKEN TO A DEALER LOCATED AT 1701 BELAIR RD, BEL AIR, MD 21014, WHERE IT WAS DIAGNOSED THAT THE CLUTCH HAD AGAIN FAILED AND NEEDED TO BE REPLACED. THE VEHICLE WAS IN THE PROCESS OF BEING REPAIRED. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 20,000.
UPON STARTUP NO POWER STEERING, MAKING STEERING EXTREMELY DIFFICULT. DASHBOARD MESSAGE STATING "ELECTRONIC STEERING ASSIST FAULT NEEDS SERVICE NOW" DIAGNOSIS CAME BACK STEERING GEAR IS BAD. CLASS ACTION HAS BEEN FILED FOR 2012-14 FORD FOCUS AS WELL AS 2010-2014 FORD FUSION SO IT IS A KNOWN ISSUE BUT STILL NO ASSISTANCE BY FORD.
TL* THE CONTACT OWNS A 2014 FORD FOCUS. THE CONTACT STATED THAT WHILE DRIVING AT APPROXIMATELY 25 MPH AND WHEN THE VEHICLE NEEDED TO SWITCH GEARS, IT FAILED TO DOWN SHIFT. THE CONTACT ATTEMPTED TO REVERSE THE VEHICLE TO AVOID BEING IN TRAFFIC HOWEVER THE REVERSE FUNCTION FAILED AS WELL. THE CONTACT HAD THE VEHICLE TOWED TO THE KOONS SILVER SPRING FORD DEALER WHO DIAGNOSED THAT THE TRANSMISSION AND CLUTCH FAILED AND NEEDED TO BE REPLACED. THE DEALER INFORMED THE CONTACT THAT THE CLUTCH HAD PREVIOUSLY REPLACED ON JUNE 10, 2015. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE AND INFORMED THE CONTACT THAT THE REPAIR WAS PREVIOUSLY PROVIDED DUE TO THE CUSTOMER SATISFACTION WARRANTY WHICH HAD SINCE EXPIRED. THE APPROXIMATE FAILURE MILEAGE WAS 54,000.
TL* THE CONTACT OWNS A 2014 FORD FOCUS. THE CONTACT STATED THAT THE VEHICLE FAILED TO ACCELERATE FROM A STOP. THE CONTACT HAD TO REMOVE HIS FOOT FROM THE ACCELERATOR PEDAL IN ORDER FOR THE VEHICLE TO ACCELERATE. THE FAILURE RECURRED FOUR TIMES. THE VEHICLE WAS TAKEN TO THE JC LEWIS FORD DEALER IN SAVANNAH, GA WHERE IT WAS DIAGNOSED THAT THE CLUTCH FAILED DUE TO AGE AND NEEDED TO BE REPAIRED. THE VEHICLE WAS NOT REPAIRED. THE CONTACT STATED THAT A FEW YEARS AGO, THE TRANSMISSION WAS REPROGRAMMED, BUT THE FAILURE RECURRED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE AND INFORMED THE CONTACT THAT HIS VIN WAS NOT INCLUDED IN A RECALL. THE APPROXIMATE FAILURE MILEAGE WAS 75,000.
WHEN FILLING WITH CAR AT GAS STATION THE AUTO PUMP SHUT OFF DOES NOT FUNCTION SPEWING FUEL ALL OVER. THIS HAS HAPPENED MULTIPLE TIMES AT DIFFERENT GAS STATIONS. FUEL GAUGES ON CAR ARE NOT ACCURATE. TOOK CAR TO FORD THERE IS A TSB 15-0034 FOR THIS ISSUE. THE FUEL TANK WAS DISTORTED/DEFORMED CAUSING THE FUEL PUMP TO MALFUNCTION OVERFLOWING INTO THE EVAP CANISTER. THIS IS A DANGEROUS SITUATION AND IS A FIRE HAZARD WHEN FILLING THE CAR WITH GAS. THIS ISSUE SHOULD BE A RECALL DUE TO FIRE AND SAFETY HAZARDS.
TL* THE CONTACT OWNS A 2014 FORD FOCUS. WHILE DRIVING AT ANY SPEED, THE VEHICLE HESITATED AND VIBRATED WITHOUT WARNING. THE VEHICLE WAS TAKEN TO THE DEALER (TRISTAR FORD IN BLAIRSVILLE, PA) WHERE AN UNKNOWN RECALL REPAIR WAS PERFORMED. THE FAILURE RECURRED SEVERAL TIMES AFTER APPROXIMATELY THREE MONTHS. THE MANUFACTURER WAS MADE AWARE OF THE FAILURES AND STATED THAT THERE WAS NO RECALL AVAILABLE. THE FAILURE WAS NOT REPAIRED. THE FAILURE MILEAGE WAS APPROXIMATELY 49,000. UPDATED 11/02/17*LJ *TR
BOUGHT A 2014 FORD FOCUS 1/17/16AND 6 MONTHS AFTER OWNING IT, THE VEHICLE SHUDDERED WHEN TAKING OFF AT A GREEN LIGHT, HAD LOST POWER AROUND CORNERS. GOT A RECALL NOTICE JUNE 2016 GOT A NEW CLUTCH AND TRANSMISSION POWER TRAIN. JANUARY 2017 PROBLEM PERSISTED BROUGHT IT BACK TO THE DEALER THEY SAID ITS OVER 60,000 WARRANTY AND HAVE TO PAY CASH FOR THE TRANSMISSION REPAIR . COULD NOT DRIVE THE CAR SAFELY IT WOULD NOT SHIFT. BROUGHT IT BACK WITHOUT RECALL NOTICE JUNE 20, 2017, AND THE DEALER SAID THEY WILL FILE A 360 ON REPAIR OF THE CLUTCH. WAITING FOR THE DEALER TO CALL NOW 6/21/17 . I NEED A RELIABLE CAR FOR WORK AND MY FAMILY AND CAN NOT DRIVE THIS CAR. SO SCARED DRIVING IT 3/4 CLOSE CALLS AND REAR ENDS. IT SITS AS I PAY FOR IT EVERY MONTH.
2014 FORD FOCUS. CONSUMER WRITES IN REGARDS TO TRANSMISSION PROBLEMS. *LD THE CONSUMER STATED AFTER ACCELERATING FROM A STOP THE WOULD VIOLENTLY SHUTTER. THE VEHICLE WAS REPAIRED TWICE AT NO CHARGE TO THE CONSUMER. IT WAS ADVISED THAT THE FAILURE WAS DUE TO A ROTATING TRANSMISSION. ALSO, THE PARTS FOR THE DOOR LATCH RECALL REPAIR WERE NOT AVAILABLE. UPDATED 06/20/2017 *JS
THE RADIO SHORTS OUT AND MAKES VERY LOUD POPPING NOISES. WILL HAPPEN EVEN IF THE RADIO IS OFF OR THE VOLUME IS AT 0. THIS HAPPENS IN ANY STATE AS LONG AS THE CAR IS ON. IT IS SEEMINGLY RANDOM IN OCCURRENCE. IT HAS HAPPENED WHILE PARKED, CITY DRIVING, HIGHWAY DRIVING.
WHEN TRYING TO DRIVE UP A STEEP CITY STREET, THE ENGINE LUGGED DOWN AND ALMOST DIED SEVERAL TIMES BEFORE REACHING THE TOP OF THE HILL. I WOULD RELEASE AND STEP ON THE GAS PEDAL AND IT WOULD REV UP A LITTLE, BUT THEN THE POWER WOULD DROP OFF AGAIN ALMOST DIED EACH TIME. I TOOK THE VEHICLE INTO THE DEALER FOR SERVICE UNDER WARRANTY AND THEY WERE ABLE TO FIX IT. THE TRANSMISSION WAS NOT SHIFTING DOWN UNDER LOAD AS IT SHOULD HAVE. IT NOW APPEARS TO BE WORKING PROPERLY. IF THE ENGINE HAD QUIT, POWER STEERING AND BRAKES WOULD HAVE BEEN LOST AND IF THAT HAD HAPPENED I MAY HAVE ROLLED BACK DOWN THE HILL, THROUGH A BARRICADE AND ONTO THE FREEWAY ABOUT 30 FEET BELOW. THANK GOD THAT DID NOT HAPPEN.
JUNE 1, 2017: I TOOK MY 2014 FORD FOCUS ST, WITH ~10,500K MILES ONLY 4 MONTHS OUT OF WARRANTY, TO A DEALERSHIP FOR AN OIL CHANGE AND WARRANTY RECALLS. JUNE 2, 2017: THE DEALERSHIP INFORMED ME THAT WHILE REPROGRAMMING THE BCM, BODY CONTROL MODULE, THE COMPUTER WAS WIPED AND THE CAR WOULD NOT START. THE DEALERSHIP SAID THEY ATTEMPTED TO REPROGRAM IT AGAIN BUT DID NOT WORK BUT THAT THEY HAD OPENED A TICKET WITH FORD'S TECHNICAL SUPPORT. THE DEALERSHIP PROVIDED A LOANER CAR TO ME FOR THE WEEKEND. JUNE 6, 2017: THE DEALERSHIP CALLED TO TELL ME THEY STILL HAD NOT RECEIVED A FIX FROM FORD AND THAT FORD KNEW OF THE ISSUE AND HAD REPLIED THAT THEY WOULD PROVIDE AN UPDATE WITHIN 7 BUSINESS DAYS. I WAS TOLD TO KEEP THE LOANER CAR UNTIL THE WORK WAS COMPLETE. I CALLED FORD'S SERVICE LINE TO ATTEMPT TO ESCALATE THE ISSUE. I WAS PROVIDED THE CASE NUMBER, AS REFERENCED, AND TOLD TO TALK TO THE DEALERSHIP'S SERVICE MANAGER. THE SERVICE MANAGER TOLD ME THAT UNFORTUNATELY THERE WAS NOTHING HIS TECHNICIANS COULD DO BUT TO WAIT FOR A FIX FROM FORD. JUNE 15, 2017: I CONTACTED FORD SERVICE LINE AGAIN AND THE CASE WAS ESCALATED TO A REGIONAL MANAGER. THEY INFORMED ME THAT FORD DOES NOT HAVE A FIX AND THAT FORD HAS NO TIMELINE FOR A FIX. THE VEHICLE IS STILL NON-FUNCTIONAL. FORD HAS TOLD ME THEY HAVE NO FIX AND NO TIMELINE FOR A FIX. THE DEALERSHIP IS WAITING ON FORD TO PROVIDE A FIX AS IT'S A COMPUTER ISSUE AND THE DEALERSHIP CANNOT DO ANYTHING TO SOLVE IT.
TRANSMISSION PROBLEMS SINCE THE DAY I PURCHASED IT(3/31/2014). IT HESITATES FROM A DEAD STOP OR IN MOTION, SHUTTERS WHEN ACCELERATING FROM A STOP. SLIPS OUT OF GEAR FROM A DEAD STOP OR IN MOTION. AFTER I BROUGHT IT IN FOR A RECALL (1/18/2017) IT NOW SLIPS OUT OF GEAR AND DEALER SAYS IT NEEDS A NEW CLUTCH FOR $2,000 WHEN IT DID NOT HAVE THAT ISSUE BEFORE THE RECALL. I DRIVE 95% HIGHWAY. CAR HAS 76,000 MILES ON IT. IT'S AN AUTOMATIC. I'VE HAD MULTIPLE CARS WITH AUTOMATIC TRANSMISSIONS IN THEM AND THEY HAD OVER 200,000 MILES ON THEM WITH NO ISSUES. I BELIEVE THIS TRANSMISSION IS DEFECTIVE AND FORD NEEDS TO REPLACE IT. I HAVE BROUGHT THE CAR IN SEVERAL TIMES BEGINNING WITH THE FIRST WEEK I HAD IT WITH TRANSMISSION PROBLEMS. IT WOULD HAVE BEEN IN A LOT MORE BUT THEY STATED THIS IS NORMAL. I NOW HAVE A CAR I CAN'T DRIVE NOR HAVE $2,000 TO FIX IT. I TAKE VERY GOOD CARE OF MY CARS AND EXPECTED THIS TO LAST LONGER THAN 3 YEARS BEFORE A MAJOR REPAIR. NOW WITH THIS KNOWN ISSUE, MY $30,000 VEHICLE THAT I PAID FOR ONLY 3 YEARS AGO IS ONLY WORTH ABOUT $6,000 ON A TRADE IN. I STILL OWE $12,000 ON IT. HOW IS THIS NORMAL OR FAIR. REPAIRING A DEFECTIVE TRANSMISSION IS NOT A SOLUTION SINCE IT WILL FAIL AGAIN. IT NEEDS TO BE REPLACED. IS IT TRUE THAT FORD KNEW ABOUT THESE DEFECTIVE TRANSMISSIONS YET STILL INSTALLED THEM? THIS IS NOT FAIR TO US AS CONSUMERS TO KNOWINGLY BE SOLD A DEFECTIVE UNSAFE VEHICLE. PLEASE CONSIDER PLACING A RECALL ON THESE VEHICLES AS THEY ARE UNSAFE TO DRIVE IN THEIR CURRENT CONDITION.
TL* THE CONTACT OWNS A 2014 FORD FOCUS. WHILE DRIVING 65 MPH, THE VEHICLE SHUTTERED AND STALLED. THE CONTACT ALSO STATED THAT THE FUEL GAUGE FAILED TO WORK WITHOUT WARNING AND THE VEHICLE RAN OUT OF FUEL. THE CONTACT PULLED THE VEHICLE OVER TO THE SIDE OF THE ROAD AND CALLED ROADSIDE ASSISTANCE FOR MORE FUEL. THE CONTACT RESTARTED THE ENGINE AND THE VEHICLE RETURNED TO NORMAL. THE FAILURE RECURRED TWICE. THE LOCAL DEALER (NORTH BROTHERS FORD LOCATED AT 33300 FORD RD, WESTLAND, MI 48185 (800) 586-4203) STATED THAT THE CONTACT HAD TO PAY TO DIAGNOSE THE FAILURE. THE VEHICLE WAS NOT TAKEN TO THE DEALER. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS CONTACTED AT 800-392-3673 AND STATED THAT THE VIN WAS NOT INCLUDED IN A RECALL. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS 69,900.
IF I AM STOPPED AT A LIGHT OR STOP SIGN ON AN INCLINE, AND I TAKE MY FOOT OFF THE BREAK, THE CAR WILL ROLL BACK UNTIL I AM ON LEVEL GROUND; ALL WHILE THE CAR IS IN DRIVE. I HAVE TAKEN IT TO THE DEALER TWICE AND EACH TIME THEY SAY THAT IT IS JUST THE WAY THIS MODEL IS AND THEY CAN NOT DO ANYTHING ABOUT IT. I AM CONCERNED ABOUT MY SAFETY AND THE SAFETY OF OTHERS BECAUSE I MAY TAKE MY FOOT OFF THE BREAK AND BEFORE I CAN APPLY GAS I MAY ROLL INTO THE CAR BEHIND ME.
MY REAR WINDSHIELD SPONTANEOUSLY EXPLODED WHEN I TURNED MY CAR ON. FRONTIER FORD SANTA CLARA DEALERSHIP NOW REFUSES TO TAKE RESPONSIBILITY DESPITE SOME CLEAR EVIDENCE THAT THIS IS A MANUFACTURING ERROR AND NOT THE RESULT OF BLUNT IMPACT (UNIFORM SHARDING, INCLUDING AT THE EDGES, NO SPIDERWEB PATTERN).
WHEN I AM AT A COMPLETE STOP AND I ATTEMPT TO ACCELERATE, MY FORD JERKS RAPIDLY. IN ORDER TO DRIVE THE VEHICLE I HAVE TO PRESS ON THE GAS FORCIBLY IN ORDER TO ACCELERATE TO A NORMAL SPEED LIMIT. AFTER SEVERAL ATTEMPTS TO COMPLAIN TO THE ORGINAL DEALERSHIP METRO FORD ON NOLAND ROAD OF THE ISSUE I WAS TOLD THAT IT WAS A SHUDDER TRANSMISSION PROBLEM. THE FORD DEALERSHIP WILL NOT SOLVE THE ISSUE AND ALTHOUGH THEY STATED THEY RESET THE ISSUE THEY TRY TO CONVINCE ME THAT IT IS NORMAL WHEN IN FACT IT IS NOT. THIS VEHICLE IS AN EXTREME HAZARD AND UNSAFE TO DRIVE FOR ME AND MY CHILDREN. I AM AFRAID IT WILL STALL AT A BUSY INTERSECTION IN THE FUTURE.
MY FOCUS HESITATES WHEN HITTING GAS AFTER I'VE BEEN STOPPED. IT FEELS LIKE THE CAR IS GOING TO HESITATE. IT'S ALSO DIFFICULT TO DRIVE ON HILLY ROADS. THERE'S NO POWER AND IT FEELS LIKE I'M GOING TO STALL. FORD TELLS ME THERE IS NO RECALL BUT I SEE PLENTY OF WEBSITES WHERE PEOPLE ARE VOICING THEIR COMPLAINTS FOR THE SAME ISSUE. SOMETIMES THE CAR WON'T GO IN REVERSE WHEN I'M PULLING OUT OF A PARKING SPACE. THIS IS VERY DANGEROUS.
ELECTRIC FAILURE OF POWER STEERING. I WAS TOLD THAT THERE WAS A "SHORT" THAT CAUSED THE POWER STEERING MECHANISM TO FAIL. LESS THAN 3 YEARS AND 48K MILES. SUDDEN FAILURE WITH TOTAL LOSS OF POWER STEERING.
TL* THE CONTACT OWNS A 2014 FORD FOCUS. WHILE DRIVING APPROXIMATELY 40 MPH, THE VEHICLE FAILED TO ACCELERATE. THE CONTACT COASTED THE VEHICLE TO THE SIDE OF THE ROAD, WAITED A FEW MINUTES, RESTARTED THE VEHICLE, AND RESUMED DRIVING. THE CONTACT STATED THAT THE FAILURE RECURRED WHEN THE ENGINE BECAME HOT. THE VEHICLE WAS TAKEN TO THE JOHNSON CITY FORD DEALER IN TENNESSEE WHERE IT WAS DIAGNOSED THAT THE TRANSMISSION FRICTION ELEMENT B STUCK ON, AND THE CLUTCH ENGAGEMENT BEARING AND CLUTCH LEVERS NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE CONTACT CALLED THE MANUFACTURER AND WAS INFORMED THAT NOTHING ELSE COULD BE DONE. THE APPROXIMATE FAILURE MILEAGE WAS 73,000.
COOLANT LEAKING FROM BOTTLE RESERVOIR; ONTO ENGINE CAUSING SMOKE
TL* THE CONTACT OWNS A 2014 FORD FOCUS. WITHIN TWO MONTHS OF OWNING THE VEHICLE, THE VEHICLE VIBRATED, JERKED, AND LUNGED WHEN APPROACHING A STOP. THE DEALER HAD REPLACED THE CLUTCH ASSEMBLY FOUR TIMES, WHICH FAILED TO PROVIDE A SOLUTION. THE MANUFACTURER PROVIDED NO SOLUTION TO THE DEALER AND THERE WAS NO VOLUNTARY MANUFACTURER RECALL. THE MANUFACTURER INDICATED THAT THEY WOULD PROVIDE A SERVICE CAMPAIGN TO REPLACE THE PART REPEATEDLY. THE CONTACT FELT THAT REPLACING THE SAME OEM PART WAS NOT PROVIDING A REMEDY. THE CONTACT WAS UNABLE TO GET THE VEHICLE REPAIRED. THE VIN WAS NOT AVAILABLE. THE APPROXIMATE FAILURE MILEAGE WAS 0. UPDATED 07/18/17*LJ *AS
TL* THE CONTACT OWNS A 2014 FORD FOCUS. WHILE OPERATING THE VEHICLE, SMOKE APPEARED UNDER THE HOOD. WHILE INSPECTING THE VEHICLE, IT WAS DISCOVERED THAT COOLANT HAD LEAKED ONTO THE ENGINE FROM THE COOLANT RESERVE BOTTLE. THE VEHICLE WAS TAKEN TO THE DEALER (DUPHY FORD LOCATED IN PHILADELPHIA, PA), BUT NO FAILURE WAS FOUND. THE CONTACT INDICATED THAT THE FAILURE CONTINUED TO OCCUR. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 41,000.
TL* THE CONTACT OWNS A 2014 FORD FOCUS. WHILE DRIVING APPROXIMATELY 20 MPH, THE VEHICLE VIBRATED AND DID NOT ACCELERATE. THERE WERE NO WARNING INDICATORS ILLUMINATED. THE VEHICLE WAS TAKEN TO A DEALER AND THE CLUTCH WAS REPLACED. THE FAILURE RECURRED AFTER APPROXIMATELY ONE YEAR. THE VEHICLE WAS TAKEN BACK TO THE DEALER WHERE THE CLUTCH WAS REPLACED AGAIN. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE AND OFFERED TO CONTINUE TO REPLACE THE PART WITH DISCOUNTS. THE CONTACT REQUESTED A BUY-BACK, BUT THE MANUFACTURER DECLINED. THE FAILURE MILEAGE WAS APPROXIMATELY 2,000.
WHILE DRIVING AT INTERSTATE SPEEDS THE TRUNK DECK LID FLEW OPEN. AS I WAS SLOWING UP TO GET OFF THE HIGHWAY THE TRUNK LID BLOCKED MY CENTER REVIEW MIRROR AND MADE IT UNSAFE TO GET TO THE SIDE IF THE ROAD. AT CITY SPEEDS 20-30 MPH I HAVE HAD THE DECK LID OPEN AND IT IMMEDIATELY BLOCKS THE VIEW OF THE MIRROR. TRUNK HAD NOTHING IN IT THAT WAS BLOCKING OR HITTING THE TRUNK RELEASE CABLES OR THE WORING HARNESS. INSPECTION OF THE WIRING HARNESS SHOWS NO VISABLE DAMAGE. POSSIBLE WIRING SHORT IN A NON-ACCESSIBLE LOCATION.
VEHICLE JERKS ON STREETS AND HIGHWAYS. TRANSMISSION IS FAULTY. NHTSA HAS ALREADY RECEIVED SEVERAL COMPLAINT REGARDING THIS SPECIFIC ISSUE. WHY HASN'T THERE BEEN A FORCED RECALL? IT'S A PROBLEM THAT AFFECTS SEVERAL CUSTOMER'S DRIVING THE SAME MODEL.
THE CAR SHUDDERS AND SHAKES WHILE DRIVING! THE VEHICLE STALLS WHEN PULLING OUT INTO TRAFFIC OR AT YEILD SIGNS ON ANY TYPE OF ROAD.WHEN STOPPED AT RED LIGHTS OR STOP SIGNS AND TRYING TO START OFF CAR SHUDDERS AND SHAKES SO BAD IT MAY TAKE A FEW MINUTES FOR THE CAR TO ACTUALLY GO AGAIN. THE WORST ASPECT IS WHEN TRYING TO PULL OUT INTO TRAFFIC OF EXPRESSWAYS OR LOCAL ROADS AND THE CAR STALLS!
MY VEHICLE HAD BEEN BROUGHT IN FOR TRANSMISSION ISSUES BEFORE FOR SLIPPING, AND DELAY WHEN THE GAS IS DEPRESSED. SINCE THE REPAIR I'VE NOTICED THE CAR'S TRANSMISSION WHILE PUT IN REVERSE WILL FEEL LIKE IT SLIPS INTO NEUTRAL. IT HAPPENED WHILE I WAS BACKING INTO MY PARKING SPOT IN MY APARTMENT COMPLEX. THE TRANSMISSION IS ALSO VERY JERKY WHEN ACCELERATING ON AN INCLINE AND WILL START TO ROLL BACKWARDS. THIS WAS ALSO A PROBLEM PRIOR TO THE INITIAL REPAIR SO I DON'T KNOW IF THIS IS SIGNIFYING THE RETURN OF THE PROBLEM. IN ADDITION TO THE TRANSMISSION PROBLEM THE CONTROLS ON THE STEERING WHEEL ARE ALSO NON-RESPONSIVE OR WILL CONTROL SOMETHING OTHER THAN WHAT IT IS SUPPOSED TO BE FOR (EX: VOLUME + AND - CHANGE THE RADIO STATION OR END A CALL). IN ADDITION TO THIS, THE SYNC SYSTEM WILL EITHER NOT CONNECT TO THE PHONE VIA BLUETOOTH OCCASIONALLY OR IT WILL NOT BE ABLE TO RECOGNIZE THE DEVICE. KEEP IN MIND THAT THE PHONE CONNECTING IS A GALAXY S7, SO I KNOW IT IS COMPATIBLE. THE ELECTRICAL PROBLEMS HAVE BEEN ON GOING AND WERE ADDRESSED IN THE INITIAL TRANSMISSION REPAIRS BUT THEY WERE NOT RESOLVED. THE SECOND TRANSMISSION ISSUE OCCURRED AGAIN ON THE ANNOTATED DATE.
THE RUBBER GASKET THAT LINES THE DOORS EXPANDS AND MAKES OPENING OR CLOSING THE DOOR DIFFICULT.
WHEN ACCELERATING OR GOING UP HILL, THE CAR DOES NOT SHIFT CORRECTLY AND CAUSES THE CAR TO SHUTTER. MY CAR IS AT 71,000 MILES RIGHT NOW, AND THIS PART WAS ALREADY REPLACED IN JANUARY, 2015 AND AGAIN IN SEPTEMBER, 2016 AND NEEDS TO BE REPLACED AGAIN.
TL* THE CONTACT OWNS A 2014 FORD FOCUS. THE CONTACT STATED THAT THE DEALER REPLACED THE CLUTCH FIVE TIMES, BUT THE VEHICLE CONTINUED TO SHUTTER, AND LURCH FORWARD AND BACKWARD. THE FAILURE MADE IT DIFFICULT TO DOWNSHIFT AND APPLY THE BRAKES. THE DEALER DIAGNOSED THAT THE TRANSMISSION NEEDED TO BE REPLACED AND MADE NO MENTION THAT THE MANUFACTURER HAD A SERVICE CAMPAIGN CONCERNING THE TRANSMISSION CONTROL MODULE EXTENDED COVERAGE (14M02). THE CONTACT WAS TO CHECK WITH THE MANUFACTURER TO DETERMINE IF THEY COULD PROVIDE A REMEDY. THE FAILURE MILEAGE WAS NOT AVAILABLE.
TL* THE CONTACT OWNS A 2014 FORD FOCUS. WHILE DRIVING 35 MPH, THE "HIGH ENGINE TEMPERATURE STOP SAFELY" ENGINE WARNING INDICATOR ILLUMINATED. THE CONTACT PULLED THE VEHICLE OVER TO THE SHOULDER, TURNED OFF THE ENGINE, AND CALLED THE DEALER. THE CONTACT RESTARTED THE VEHICLE. WHILE DRIVING 40 MPH, THE CONTACT NOTICED SMOKE UNDER THE HOOD AND THE ENGINE STALLED. THE VEHICLE WAS TOWED TO THE CONTACT'S RESIDENCE. THE FOLLOWING DAY, THE VEHICLE WAS TOWED TO THE DEALER WHERE IT WAS DIAGNOSED THAT THE BLOWN HEAD GASKET NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE AND PROVIDED CASE NUMBER: CAS12243967. THE FAILURE MILEAGE WAS 56,000. UPDATED 07/19/17*LJ ..UPDATED 07/21/17 *BF *CN *AS
TL* THE CONTACT OWNS A 2014 FORD FOCUS. WHILE DRIVING 55 MPH, THE VEHICLE STALLED AND LOST POWER WITHOUT WARNING. THE CONTACT WAS ABLE TO RESTART THE VEHICLE, BUT THE CHECK ENGINE INDICATOR ILLUMINATED. THE VEHICLE WAS TAKEN TO A DEALER WHERE IT WAS DIAGNOSED THAT THE FUEL PUMP FAILED AND NEEDED TO BE REPLACED. THE VEHICLE WAS REPAIRED; HOWEVER, THE FAILURE RECURRED. THE VEHICLE WAS TAKEN TO A DEALER AGAIN WHERE IT WAS DIAGNOSED THAT THE FUEL PUMP CONTROL MODULE FAILED. THE FAILURE CAUSED A LEAN CONDITION IN THE ENGINE AND CAUSED THE OXYGEN SENSOR TO FAIL. IN ADDITION, THE FUEL PUMP CONTROL MODULE NEEDED TO BE REPLACED. THE VEHICLE WAS REPAIRED, BUT THE FAILURE RECURRED WHILE AT THE DEALER. HOWEVER, DURING THIS INCIDENT, THE VEHICLE IDLED AT VERY HIGH RPMS AND AN OVERHEATING WARNING INDICATOR ILLUMINATED, WHICH WARNED THE CONTACT TO PULL OVER. THE VEHICLE WAS TAKEN TO A DEALER ONCE AGAIN AND THE MECHANIC STATED THAT THERE WAS A CHAFED WIRE. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE AND STATED THAT THEY WOULD TAKE THE CONTACT'S INFORMATION AND FILE A COMPLAINT WITH NHTSA. THE APPROXIMATE FAILURE MILEAGE WAS 69,000.
2014 FORD FOCUS. CONSUMER WRITES IN REGARDS TO AIRBAG SAFETY RECALL AND TRANSMISSION PROBLEMS. *LD UPDATED 05/1/2017*JS
TRANSMISSION SEALS ARE LEAKING. FORD PUT OUT A MASSIVE CUSTOMER SATISFACTION PROGRAM TSB THAT ADDRESSED THIS ISSUE WITH AN EXTENDED WARRANTY FOR FOCUSES BUILT BEFORE JUNE 2013. MY CAR WAS BUILT WITHIN 6 MONTHS AFTER THAT DATE BUT HAS THE EXACT SAME PROBLEM. THEY PUT OUT ANOTHER TSB WITH AN EXTENDED WARRANTY FOR THE TRANSMISSION WHICH DOES COVER MY CAR BUT IT DOES NOT COVER THE TRANSMISSION SEALS. FORD KNOWS IT HAS A MASSIVE TRANSMISSION PROBLEM WHICH WAS NOT PROPERLY FIXED WHEN MY CAR WAS PRODUCED. YET I AM ON THE HOOK FOR PAYING FOR THE FIX.
I BOUGHT MY CAR JUST A FEW WEEKS AGO, 4/2017 ALMOST IMMEDIATELY IT STARTED THIS "SPUTTERING" ANYTIME I WOULD MOVE FORWARD FROM A COMPLETE STOP. SOME PEOPLE CALLING THIS A SHUTTER. THE HESITATION IS AT EVERY STOP ON EVERY TAKE OFF. I TOOK IT IN TO A FORD DEALERSHIP NEAR MY HOME, & I WAS TOLD THAT THIS IS A KNOWN COMMON PROBLEM AT FORD & IT INVOLVED A CLUTCH ISSUE OR FAULTY TCM WITH THIS AUTOMATIC MANUAL TRANSMISSION. FORD WAS AWARE OF THE PROBLEM, YET CONTINUED TO SELL THESE CARS. THE FORD SERVICE TECH MANAGER AFTER HEARING MY ISSUES, LOOKED UP MY CARS ZIN & TOLD ME THAT FORD STOPPED THE RECALL ON MY MODEL FOCUS ON CARS MADE AFTER JUNE 2013. MY CAR WAS BUILT 8/13 TWO MONTHS AFTER THE RECALL DEADLINE. SO LET ME GET THIS STRAIGHT EVERY CAR MADE IN THIS FOCUS STYLE FROM 2012 -2014 EXCEPT MY CAR AND A FEW OTHERS BILL AFTER 6/13 ARE COVERED UNDER A RECALL FOR THIS EXACT SAME ISSUE THAT I AM HAVING. I WAS TOLD THIS IS BECAUSE THEY PUT NEW TYPE SEALS IN THE TRANSMISSION AFTER 6/13. THEY DID A TCM FLASH TO THE TRANSMISSION THAT IS COVERED UNDER A RECALL SO FORD KNOWS THIS IS A KNOWN ISSUE EVEN FOR CARS MADE AFTER 6/13 OR THEY WOULD NOT NEED TO HAVE A RECALL ISSUED FOR IT. THE MANGER TOOK IN MY COMPLAINTS IN STRIDE AND SAID MANY FOCUS HAVE THIS PROBLEM. SO I GUESS I JUST BOUGHT THE MOST DANGEROUS VEHICLE THAT I HAVE EVER DRIVEN (30 YEARS AND 10 CARS LATER) IN MY LIFE. I'M GUESS I'M WONDERING WHY FORD WOULD STOP THE RECALL MIDYEAR WHEN CLEARLY THE TRANSMISSION IS STILL HAVING PROBLEMS OBVIOUSLY IN CARS AFTER BEING BUILT ON OR AFTER 6/13. IT SHUDDERS AT TAKE OFF, HAS TROUBLE GOING FROM FIRST TO SECOND. THE CAR DOES THIS WHEN STARTING FROM A DEAD STOP MOSTLY BUT IT HAS ALSO HAPPENED WHEN THE CAR SLOWS DOWN TO A LIGHT, THE LIGHTS CHANGES AND THE CAR SOMETIMES HESITATES OR LURCHES AS ITS TRY'S TO FIND THE RIGHT GEAR WHILE STARTING TO GOING FASTER AGAIN.
AFTER BEING STALLED IN TRAFFIC FOR OVER AN HOUR I PULLED INTO A GAS STATION AND STARTED MY VEHICLE TO LEAVE. IMMEDIATELY I COULD FEEL SOMETHING WRONG WITH MY STEERING AND MY ALERT POPPED ON AND SAID PEER STEERING ASSIST WARNING. CALLED DEALERSHIP AND THEY SAID IT'S A COMMON FOR THE ELECTRIC COMPONENT TO FAIL AFTER IDLING. THEY SAID THAT'S THIS HAS HAPPENED TO PEOPLE AS THEY ARE DRIVING. STEERING JUST FAILS. THEY SAID IT WAS A FUSE THAT OVERHEATS AFTER IDLING FOR SO LONG WITHOUT WARNING. IF THIS IS A COMPONENT THAT FAILS THAT AFFECTS STEERING IT NEEDS TO BE FIXED AND CHANGED.
2015 NOT EVEN A YEAR OLD HAD CLUTCH REPLACED DUE TO CAR SHUDDERING AND FAILED CLUTCH SHUDDER TEST. NOT EVEN A YEAR LATER, DOING IT AGAIN AND FORD IS TELLING ME THERE IS NO WARRANTY, IT IS OUT OF THE 60,000 MILE WARRANTY THAT CAME WITH THE CAR. THEY WANT ME TO PAY $1100 OUT OF POCKET TO REPLACE A NEW CLUTCH DUE TO SHEDDER TEST FAILING AGAIN. THIS IS RIDICULOUS WHEN THEY KNOW A PROBLEM EXISTS
BREAK LIGHT ON DASH SAID BREAK LIGHT FAILS ALL BREAK LIHTS ON WHEN PUSHING BREAK PEDEL MY WIFE CHECKED IT LIGHT CAME ON AND WARRING TRANSMISHIN RUNNING HOT TAP BREAKS BACK TRUNK LACH ON THE BACK EVERYTIME I HIT A BUMB THE LIGHT COMES ON THE DASH AND TODAY WHEN I WAS BACKING UP ALL THJE INDERCATER LIGHT WENT OUT ON DASH .IT WAS IN THE SHOP ON 3/28/2017
EVEN THOUGH TRANSMISSION WAS REPLACED BACK IN OCTOBER 2016, MARCH 2017 THE VEHICLE WAS HARD SHIFTING, AND NOT TAKING REVERSE. WAS TOLD 2ND, 3RD, AND REVERSE GEARS WERE BROKEN AND POWER TRAIN WENT BAD. ALTHOUGH EVERYTHING WAS UNDER WARRANTY AND ALL PARTS REPLACED. STILL DON'T UNDERSTAND HOW POWER TRAIN AND GEARS BROKE WHEN A NEW TRANSMISSION WAS PLACED INTO THE VEHICLE LESS THAN A 1YR AGO.
IT ALL STARTED ONE DAY AFTER I PURCHASED MY 2014 FOCUS CAR FROM A DEALER. WHEN I PULL OUT FROM A STOP SIGN OR WHEN ACCELERATING AS THE LIGHT TURNS GREEN, THE CAR HESITATES AND SPUTTERS BEFORE FINALLY KICKING INTO GEAR. IT SEEMS TO BE FINE ONCE IT SETTLES INTO PLACE BUT IT'S PRETTY SCARY UNTIL IT DOES. I DREAD WHEN I HAVE TO SLOW DOWN OR STOP. IT SEEMED TO BE CLOSE TO BREAKING DOWN OR STALLING ON A FEW OCCASIONS. I'M ONLY A FEW DAYS INTO OWNING THIS CAR AND I REALLY DON'T KNOW WHAT TO DO. I WAS PROMISED A LONG LIFE FOR THIS CAR BUT NOW I'M NOT SO SURE, THE SYMPTOMS ARE SOMEWHAT SIMILAR TO THE LAST CAR I OWNED (AN ESCAPE) - SPUTTERING, HESITATION, STALLING AND THEN IT TOTALLY QUIT ON ME IN THE MIDDLE OF THE ROAD ON A HILL. THE ENGINE BLEW UP. THIS HAPPENED AFTER I PICKED UP THE CAR AFTER REPAIRS FROM THE SAME DEALER. FOR THE SAME SYMPTOMS. MORE TO THAT STORY BUT I AM AFRAID TO BRING IT BACK FOR REPAIRS FEARING WHATEVER IS WRONG WITH IT, IT WONT BE COVERED. BUT WHAT CHOICE DO I HAVE? HELP?
TL* THE CONTACT OWNS A 2014 FORD FOCUS. THE CONTACT STATED THAT WHILE DRIVING AT VARIOUS SPEEDS, THE VEHICLE WAS SHUTTERING CAUSING THE VEHICLE TO STALL. THE VEHICLE WAS TAKEN TO A DEALER BUT IT WAS NOT REPAIRED AND THE FAILURE PERSISTED. THE VEHICLE WAS TAKEN THEN TO AN INDEPENDENT MECHANIC WHERE IT WAS DIAGNOSED THAT THE FUEL MODULE NEEDED TO BE REPAIRED. THE VEHICLE WAS NOT REPAIRED. THE VIN WAS NOT INCLUDED IN NHTSA CAMPAIGN NUMBER: 14V525000 (FUEL SYSTEM, GASOLINE). THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE 1,000.
TL* THE CONTACT OWNS A 2014 FORD FOCUS. WHILE DRIVING APPROXIMATELY 55 MPH, THE REAR DRIVER'S SIDE DOOR SWUNG OPEN WITHOUT WARNING. THE DRIVER CLOSED THE DOOR, BUT THE REAR DRIVER SIDE PASSENGER WAS UNABLE TO OPEN THE DOOR. THE VEHICLE WAS TAKEN TO A DEALER WHO REPAIRED THE DOOR. THE CONTACT STATED THAT THE DOOR DID NOT OPEN AFTER THE REPAIR. THE VEHICLE WAS TAKEN TO ANOTHER DEALER WHO ADVISED THAT THERE WAS A RECALL. THE DEALER STATED THAT THE MANUFACTURER DID NOT AUTHORIZE THE RECALL REPAIR, CITING THAT THE FIRST DEALER DESTROYED THE DOOR. THE VIN WAS NOT PROVIDED. THE VEHICLE WAS NOT REPAIRED. THE VIN WAS UNKNOWN. THE FAILURE MILEAGE WAS APPROXIMATELY 50.
UPON ACCELERATION FROM A STOP, THE RPM'S REV UP AND THE CAR DOES NOT PROCEED FORWARD. WHEN IT DOES PROCEED FORWARD, IT IS AT A SLOW PACE, WITH A JERKING MOTION. THERE IS ALSO A VIBRATION FROM THE ENGINE AREA AT TIMES WHEN THE CAR IS STOPPED.
JUST PURCHASED A USED 2014 FOCUS WITH ONLY 012755 MILES ON IT, TWO DAYS LATER RETURNED TO DEALER TO REPORT DRIVERS SIDE MIRROR LIGHT FALLING OFF AND UNIT HESITATING AND JERKING LURCHING FORWARD AND GRINDING NOISE FROM DEAD STOP, DEALER DIDN'T SEEM TO THINK IT WAS A BIG ISSUE, WAS TOLD THEY WILL LOOK AT IT WHEN I RETURN TO HAVE MIRROR BLINKER R/R (PART ON ORDER) ALMOST HIT HOUSE WHEN PARKING THAT EVENING. UNIT ALSO LOST POWER AT 60 MILES PER HOUR WHEN DRIVING BUT MOTOR CONTINUES TO RUN, HAD TO PULL OVER IN A PANIC, UNIT WOULD NOT MOVE WHEN PUT IN GEAR EVEN WHEN GIVING FUEL, LIGHTS BLINKING (PRDL LIGHTS) ENGINE LIGHT BLINKING, SEEMS TO BE OK AFTER IT SITS FOR AWHILE. UNIT ALSO SEEMS TO NOT ENGAGE GEARS AS SPEED PICKS UP (STUCK IN LOW GEARS?). HELP US PLEASE, WE JUST PURCHASED THIS CAR USED FROM A FORD DEALER WHY WOULD THEY SELL US A CAR SO DANGEROUS? IT ALSO IS A FORD CERTIFIED UNIT, WE HAVE PUT LESS THAN 100 MILES ON THE CAR AND AFRAID TO DRIVE IT. WE ARE SENIOR'S LIVING ON A FIXED INCOME AND ARE A SCARED TO DRIVE THE CAR. SOMEONE IS GOING TO GET HURT, WE NEED THIS FIXED SOON, NO WAY TO GET TO THE DOCTOR. THE CAR HAS BEEN SITTING OUT FRONT FOR OVER A WEEK NOW NO CONTACT FROM THE DEALER YET. PLEASE HELP US, I HAVE OVER TWO MILLION MILES SAFE DRIVING RECORD (AWARDS....) WITH THE LARGEST TRUCKING COMPANY IN THE US WHEN I RETIRED 4 YEARS AGO, I KNOW HOW TO DRIVE AND I KNOW WHEN SOMETHING IS NOT SAFE!
TL* THE CONTACT OWNS A 2014 FORD FOCUS. WHILE DRIVING IN THE RAIN WITH THE WINDSHIELD WIPERS ON THE LOW SETTING, THE WIPERS SUDDENLY BEGAN TO OPERATE INTERMITTENTLY. THE FAILURE CONTINUED AFTER INCREASING THE WIPER SPEED TO HIGH. AFTER SHUTTING THE VEHICLE OFF AND RESTARTING THE ENGINE, THE FAILURE CONTINUED. THE CAUSE OF THE FAILURE WAS NOT DIAGNOSED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 56,000.
TL* THE CONTACT OWNS A 2014 FORD FOCUS. THE CONTACT STATED THAT THE RECALL NOTICE FOR NHTSA CAMPAIGN NUMBER: 16V643000(STRUCTURE) WAS RECEIVED IN SEPTEMBER OF 2016. AFTER CONTACTING THE DEALER AND THE MANUFACTURER ON MULTIPLE OCCASIONS, THE CONTACT WAS INFORMED THAT THE PARTS NEEDED FOR THE RECALL REMEDY WERE STILL NOT AVAILABLE AND NO ESTIMATED TIME FOR RECEIVING THE PARTS COULD BE PROVIDED. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.
TL* THE CONTACT OWNS A 2014 FORD FOCUS. WHILE DRIVING VARIOUS SPEEDS, THE VEHICLE SHOOK VIOLENTLY. THE DEALER REPLACED THE TRANSMISSION, BUT THE FAILURE RECURRED. THE CONTACT STATED THAT THE TRANSMISSION WAS REPLACED THREE TIMES. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS 48,000. THE VIN WAS NOT AVAILABLE.
AUTOMATIC TRANSMISSION. CAR STUTTERS DURING WHEN YOU TRY TO QUICKLY ACCELERATE. WHEN TRYING TO ACCELERATE FROM FIRST GEAR INTO A TURN OR MERGING THE VEHICLE LOSES POWER AND HAS ALMOST CAUSED ME TO BE HIT SEVERAL TIMES SINCE PURCHASING IT. DRIVING IN URBAN AREAS IS A LOT OF TROUBLE AS YOU NEED TO QUICKLY GET YOURSELF ONTO THE STREETS BUT THE VEHICLE FAILS TO PERFORM LEAVING ME HAVING TO VERY SLOWLY ACCELERATE OUT OF FIRST GEAR AS TO NOT HAVE IT COMPLETELY LOSE POWER. THIS TRANSMISSION IS JUNK.
2014 FORD FOCUS. CONSUMER WRITES IN REGARDS TO CONTINUOUS PROBLEM WITH VEHICLE CLUTCH REPLACEMENTS AND TRANSMISSION REPROGRAMMING. CONSUMER SEEKS FINANCIAL REIMBURSEMENT FOR EMOTIONAL DISTRESS AND FRAUD OF VEHICLE PURCHASE. *SMD THE CONSUMER STATED THAT THE VEHICLE HAD TWO CLUTCH REPLACEMENTS AND HAD BEEN SERVICED OVER 12 FOR COMPUTER REPROGRAMMING. DURING AN INSPECTION, WITH THE CONSUMER PRESENT, THE VEHICLE WAS DRIVING LESS THAN 20 MILES . THE DOCUMENTS STATE THAT THE VEHICLE DID NOT MISS-PERFORM, AS WAS NORMAL ON SHORT TRIPS ACCORDING TO THE CONSUMER. SEVERAL WEEKS PRIOR, THE CLUTCH WAS REPROGRAMMED THEN REPLACED. UPDATED 04/03/2017*JS UPDATED 06/14/2017*JS *JS *TR *JS *JS
WHILE DRIVING MY CAR THE STEERING BECAME DIFFICULT ALL OF A SUDDEN AND IMMEDIATELY AFTER AN ERROR READ "STEERING FAULT SERVICE NOW". FORTUNATELY I WAS ON A SIDE ROAD AND ABLE TO PULL OVER AS I WAS PULLING OVER AN ERROR THEN READ "STEERING LOSS STOP SAFELY". NOW I HAVE TO HAVE MY CAR TOWED TO THE DEALERSHIP. I'M EXTREMELY UPSET AT THE SITUATION AND HOW UNRELIABLE MY CAR HAS BECOME BC EVEN AFTER DIAGNOSIS AND REPAIRS I WILL BE NERVOUS. NOT TO MENTION HOW TERRIBLE THIS COULD'VE BEEN HAD I HAVE BEEN ON A BUSY ROAD WITH MY CHILDREN IN THE CAR.
TL* THE CONTACT OWNS A 2014 FORD FOCUS. WHILE THE ACCELERATOR PEDAL WAS DEPRESSED, THE VEHICLE FAILED TO ACCELERATE WITHOUT WARNING. THE VEHICLE WAS TAKEN TO A DEALER WHERE IT WAS SERVICED TWICE UNDER WARRANTY AND REPAIRED PER TSB: 13-6-10; HOWEVER, THE REMEDY FAILED. THE VIN WAS NOT INCLUDED IN NHTSA CAMPAIGN NUMBER: 14V495000 (ELECTRICAL SYSTEM). THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS 15,000.
THE TRANSMISSION PROBLEMS. THE DEALERSHIP PENNYRILE FORD IN HOPKINSVILLE KY. HAS KNOWN ABOUT THIS EVERY SINCE MY DAUGHTER HAS HAD THE CAR. YET JUST PATCHES IT UP. SHE BOUGHT THE CAR BRAND NEW FROM THEM. NOW THAT WARRANTY IS OUT SHE HAS TO PAY. THE TRANSMISSION HAS BEEN IN A PROBLEM IN THESE VEHICLES I HAVE BEEN TOLD. YET THE PLACE THAT SOLD THE CAR TO HER DO NOT TAKE RESPONSIBLE OR EVEN FORD MOTOR. YOU CAN REACH HER AT THIS NUMBER. [XXX] ASK FOR [XXX]. THE CAR WAS FAULTY WHEN PURCHASED. IN MY OPINION FORD NEEDS TO MAKE THIS RIGHT AT NO COST TO THE PURCHASER. ITS IS AN ON GOING PROBLEM. *DL INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6).'*JB
TL* THE CONTACT OWNS A 2014 FORD FOCUS. ON SEVERAL OCCASIONS, WHILE ATTEMPTING TO DRIVE, THE VEHICLE HESITATED. THE VEHICLE WAS TAKEN TO THE DEALER WHERE IT WAS DIAGNOSED THAT THE CLUTCH ASSEMBLY NEEDED TO BE REPLACED. THE CONTACT MENTIONED THAT THE VEHICLE CLUTCH ASSEMBLY WAS PREVIOUSLY REPLACED, BUT THE FAILURE RECURRED. THE MANUFACTURER WAS NOT MADE AWARE OF THE ISSUE. THE FAILURE MILEAGE WAS 38,000.
FIVE TIMES THIS CAR HAS COMPLETELY STOP AT 60MPH DRIVING ON MAJOR HIGHWAY 494 MINNEAPOLIS,MN. STALLED 5 TIMES. THIS CAR HAS ALMOST KILLED ME 5 TIMES. ITS BEEN SERVICED 5 TIMES WITH NO RESOLUTION. I WANT MY MONEY BACK OR A NEW CAR THAT WONT KILL ME. EVERY TIME ITS SERVICED THE DEALERSHIP CHARGES ME A FEE.
ONE OF THE MANY INCIDENTS: WHILE AT A CITY STREET STOP SIGN, I PRESSED THE GAS, THE ENGINE LIGHT CAME ON, THE VEHICLE DID NOT MOVE (THE ENGINE REVVED WITHOUT MOVING) I LET OFF THE GAS AND REAPPLIED PRESSURE TO THE GAS PEDAL. THE VEHICLE SLOWLY MOVED, THE VEHICLE GAVE A HARD JERK THEN THE VEHICLE MOVED AT A REASONABLE SPEED WITH THE GAS PEDAL PRESSED WHILE DRIVING ON THE CITY STREET. THE VEHICLE HAS STUTTERED AND SHOOK WHILE DRIVING SINCE I OWNED THIS BRAND NEW VEHICLE. I MENTIONED THE STUTTERING, JERKING AND SHAKING TO 3 FORD DEALERSHIP SERVICE DEPARTMENTS IN THE PAST. I WAS TOLD "THAT'S THE WAY THIS TYPE OF VEHICLE DRIVES", "THAT'S HOW THE TCM OPERATES" AND "THE VEHICLE SHIFTS LIKE A MANUAL CAR BUT OPERATES AS AN AUTOMATIC". MY QUESTION EACH TIME WAS "SO IT'S NORMAL THAT MY CAR SHAKES AND STUTTERS WHILE I'M DRIVING? THIS CAR JERKS TOO MUCH." I WAS TOLD EACH TIME "YES." THE INCIDENTS OF STUTTERING AND SHAKING HAVE BEEN VISIBLE FROM THE VEHICLE'S PURCHASE. THE HARD JERKS ARE OCCURRING MORE FREQUENTLY.
FORD FOCUS RECALL. HAD RECALL DONE MARCH 7, 2017. DRIVING CAR AT 65MPH ON FREEWAY I-45 SUDDEN LOST OF POWER LIKE TRANSMISSION WENT INTO NEUTRAL. HAD TO GET OFF TO RIGHT SHOULDER OF FREEWAY. TURNED OFF CAR WAITED 5 MINUTES TURNED ON CAR WAS ABLE TO DRIVE. TWO DAYS LATER DRIVING CAR 40 MPG SERVICE ROAD HWY183 LOST POWER AGAIN LIKE CAR WENT INTO NEUTRAL. SAME THING PULLED OFF ROAD AND TURN OFF ENGINE. TOOK CAR TO DEALER. THEY SAY CAN'T FIND ANYTHING WRONG.
TL* THE CONTACT OWNS A 2014 FORD FOCUS. WHEN THE ACCELERATOR PEDAL WAS DEPRESSED AT VARIOUS SPEEDS, THE VEHICLE SHUTTERED AND SHOOK VIOLENTLY WITHOUT WARNING. THE VEHICLE WAS TAKEN TO THE DEALER WHERE THE TRANSMISSION CONTROL MODULE WAS REPLACED, BUT THE FAILURE RECURRED. THE VEHICLE HAD NOT BEEN REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 15,100.
TL* THE CONTACT OWNS A 2014 FORD FOCUS. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 16V643000 (LATCHES/LOCKS/LINKAGES); HOWEVER, THE PART FOR THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. PARTS DISTRIBUTION DISCONNECT.
THE CAR HAS A FAULTY CLUCH. THIS IS A WIDESPREAD PROBLEM WITH THE FORD FOCUS. I BELIEVE THE DESIGN OF THE CLUCH WAS FAULTY. IT CAUSES THE CAR TO LOSE POWER WHILE DRIVING CREATING A DANGEROUS SITUATION. THIS HAS BEEN AN OUTGOING PROBLEM WITH THE CAR SINCE THE DAY I BOUGHT IT.
THE TRANSMISSION IS UNSAFE. IT HAS SHUTTERED AND DOESN'T ALWAYS TAKE OFF WHEN YOU GIVE IT GAS. ACCORDING TO THE MECHANIC AND THE FORD DEALER FORD HAS TRIED 4 FIXES NONE OF WHICH HAVE WORKED. TO MY KNOWLEDGE NONE HAVE BEEN DONE TO MY CAR BECUASE BY THE TIME I AM NOTIFIED BY THE DEALER FORD ALREADY KNOWS THE FIX ISN'T WORKING AND STOPS SHIPPING THE PARTS. I HAVE CALLED FORD AND STARTED A CASE, THEY PROMISED ME I WOULD HEAR BACK IT HAS BEEN A MONTH AND NOTHING. WITHOUT PROPER SHIFTING AND KNOWING WHAT THE VEHICLE IS GOING TO DO IT IS NOT THE SAFE RELIABLE VEHICLE I HAD PLANNED FOR MY DAUGHTER. I WOULD LIKE FORD TO FIX IT OR REPLACE IT. IT HAS BEEN DOING THIS FOR THE LAST 20000 MILES AT LEAST AND AT VARYING SPEEDS. THE CAR CURRENTLY HAS 36000 MILES ON IT.
TL* THE CONTACT OWNS A 2014 FORD FOCUS. WHILE THE CONTACT'S SPOUSE WAS DRIVING AT A SLOW SPEED AND MAKING A RIGHT TURN, THE POWER STEERING FAILED. THE POWER STEERING ASSIST WARNING INDICATOR ILLUMINATED AND THE STEERING BECAME VERY DIFFICULT TO OPERATE. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE CONTACT WAS SKEPTICAL OF HAVING THE DEALER DIAGNOSE THE VEHICLE. THE CONTACT WAS CONCERNED THAT A PREVIOUS VEHICLE FAILURE WAS MIS-DIAGNOSED BY THE DEALER. THE VEHICLE WAS NOT INCLUDED IN NHTSA CAMPAIGN NUMBER: 14V514000 (STEERING). THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 48,000.
TL* THE CONTACT OWNS A 2014 FORD FOCUS. WHILE DRIVING 55 MPH, THE VEHICLE OVERHEATED AND THE TRANSMISSION INDICATOR ILLUMINATED. THE FAILURE RECURRED TWO MORE TIMES. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC WHO DIAGNOSED THAT THE TRANSMISSION COMPUTER FAILED AND NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOT MADE AWARE OF THE ISSUE. THE APPROXIMATE FAILURE MILEAGE WAS 55,000.
TL* THE CONTACT OWNS A 2014 FORD FOCUS. WHILE DRIVING 25 MPH, THE CHECK ENGINE WARNING INDICATOR ILLUMINATED AND THE VEHICLE STALLED. THE CONTACT ALSO NOTICED WHITE SMOKE COMING FROM THE EXHAUST OF THE VEHICLE. THE DEALER DIAGNOSED THAT THE GASKET ON THE FUEL TANK SEIZED, WHICH CAUSED LIMITED AMOUNT OF FUEL TO ENTER THE ENGINE. THE VEHICLE WAS REPAIRED; HOWEVER, THE FAILURE RECURRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 70,000. THE VIN WAS NOT AVAILABLE.
MANUFACTURER RECALL #16S30; NHTSA RECALL #16V643: DOOR LATCHES MALFUNCTION. RECALL STATUSRECALL INCOMPLETE, REMEDY NOT YET AVAILABLE. FORD NOTIFIED CONSUMERS OF THIS PROBLEM IN SEPTEMBER 2016 AND YET PARTS ARE STILL NOT READILY AVAILABLE. HOW ARE THEY PERMITTED TO TAKE SO LONG TO RESOLVE THE ISSUE. I DON'T WANT TO HEAR ABOUT MANUFACTURING ISSUES OR THE LARGE NUMBER OF CARS THAT THIS AFFECTS. I WANT IT FIXED!!! I DON'T WANT TO ENDANGER MY GRANDCHILDREN OR ANY OTHER PASSENGERS IN THE CAR. WHAT IS BEING DONE TO RESOLVE THIS ISSUE????? I'M SICK OF THEIR EXCUSES.
I AM SPEAKING IN BEHALF OF MY WIFE [XXX] WHO IS THE REGULAR USER OF THE SAID CAR. MY NAME IS [XXX] THE HUSBAND OF [XXX]. ON FRIDAY, MARCH 10, 2017, MY WIFE CALLED ME FROM HER WORK THAT SHE SAID THERE'S SOMETHING WRONG WITH THE SAID CAR. SHE SAID THAT SHE ALMOST CAUSED AN ACCIDENT WHEN SHE WAS MAKING A TURN ON A SIGNAL LIGHT CROSSING THAT WHEN THE STEERING WHEEL SUDDENLY BECAME STIFF (TOUGH) TO MANEUVER. SHE PANICKED WHAT TO DO AND SHE STOPPED SUDDENLY IN THAT BUSY CROSSING THAT OTHER DRIVER WERE CONFUSED THAT THEY HAVE SUDDEN STOP AS WELL ,BUT, FORTUNATELY NO ONE WAS COMMITTED ACCIDENT. MY WIFE SAID, FOR A MINUTES AFTER, SHE MANAGED TO MOVED THE CAR AND DROVE BACK TO HER WORK PARKING AREA AS SHE STRUGGLED TO STEER THE CAR. I WENT TO CHECK THE CAR AND IT SAYS IN THE DASH BOARD " STEERING ASSIST FAULT .. SERVICE REQUIRED. THIS IS THE SCENARIO, THE CAR IS SAFETY HAZARD TO DRIVE. MY WIFE DEVELOP A NERVOUS BREAKDOWN WHAT SHE HAD EXPERIENCE VERY BADLY ON THAT INCIDENT . SHE DOES NOT WANT TO DRIVE THE CAR NO MORE FOR THE ANXIETY THAT MIGHT CAUSE AN ACCIDENT IF THAT THINGS HAPPENED AGAIN WHILE SHE IS DRIVING IN THE FREEWAY... OF WHICH MOST OF THE TIME SHE'S IN THE FREEWAY GOING TO WORK AND BACK HOME. INDEED, WHEN I TEST DROVE THE CAR, I CANT BELIEVE IT MYSELF THAT ALMOST YOU CAN NOT MOVE THE STEERING WHEEL. PLEASE INVESTIGATE THIS MATTER AND HAVE THE CAR INSPECTED BY YOUR DEPARTMENT TO EVALUATE THE DEFECT OF THE CAR THAT IS A SAFETY HAZARD TO DRIVE WHEN THAT " ELECTRIC POWER STEERING ASSIST " SHUT DOWN. APPRECIATED FOR YOUR CONCERN FOR PUBLIC SAFETY. THE CAR IS PARKED RIGHT NOW IN FRONT OF MY RESIDENCE. YOUR INSPECTOR CAN COME ANYTIME TO DO THE INSPECTION. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6). *TR
TL* THE CONTACT OWNS A 2014 FORD FOCUS. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 16V643000 (LATCHES/LOCKS/LINKAGES); HOWEVER, THE PART TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS NOT MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. THE VIN WAS NOT AVAILABLE. PARTS DISTRIBUTION DISCONNECT.
THE CAR STUTTERS TO START MOVING. THE TRANSMISSION IS STUCK. IT TAKES A LOT OF RPM TO GET THE CAR MOVING FROM A STOP OR START. I HAVE HAD AN EPISODE WHERE THE CAR ACCELERATED ON IT'S OWN. TOOK IT TO THE DEALERSHIP THEY ARE AWARE OF THE STUTTERING AND ARE DOING NOTHING FOR THAT. THEY CAN FIND NO REASON MY CAR TOOK OF ON ITS OWN. I FEEL THAT THE DEFECT IN THE TRANSMISSION THEY KNOW ABOUT. AND WILL DO NOTHING ABOUT IT. I AM JUST GETTING FRUSTRATING WHY THEY WON'T DISCUSS THE TRANSMISSION ISSUE. THANK YOU.
THE TRANSMISSION JERKS SERIOUSLY WHEN START FROM STOP TO FIRST GEAR AND FIRST TO SECOND GEAR.
TL* THE CONTACT OWNS A 2014 FORD FOCUS. WHILE DRIVING VARIOUS SPEEDS, THE VEHICLE STUTTERED. THE CONTACT TOOK THE VEHICLE TO THE DEALER WHERE IT WAS DIAGNOSED THAT THE TRANSMISSION FAILED. IT WAS DIAGNOSED THAT THE TRANSMISSION MODULE AND CLUTCH NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE AND STATED THAT, DESPITE THE WARRANTY, THE CONTACT WOULD BE RESPONSIBLE FOR THE REPAIR COST. THE APPROXIMATE FAILURE MILEAGE WAS 52,000.
TL* TAKATA RECALL. THE CONTACT OWNS A 2014 FORD FOCUS. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 16V643000 (LATCHES/LOCKS/LINKAGES) AND STATED THAT THE PART WAS NOT AVAILABLE WITHIN A REASONABLE TIME FRAME TO SCHEDULE THE RECALL REPAIR. THE INTERIM RECALL NOTICE FROM THE MANUFACTURER DID NOT GIVE A SPECIFIC DATE FOR WHEN THE PART WOULD BECOME AVAILABLE. THE MANUFACTURER COULD NOT PROVIDE AN ESTIMATED DATE FOR WHEN THE CONTACT'S VEHICLE WOULD RECEIVE THE RECALL REPAIR. THE CONTACT WAS NOT EXPERIENCING A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.
ANY TIME I AM STOPPED AND START GOING MY CAR SHUTTERS AND JERKS BEFORE IT FINALLY CATCHES GEAR. WHEN I HIT THE GAS IT TAKES ABOUT 5-10 SECONDS BEFORE MY CAR WILL FINALLY START GOING. FORD SAYS THIS IS NORMAL WITH THIS TYPE OF CLUTCH AND KEEPS BLOWING ME OFF
TL* THE CONTACT OWNS A 2014 FORD FOCUS. WHILE TURNING AT A TRAFFIC LIGHT, THE CONTACT'S VEHICLE STALLED AND CAUSED A FRONT END COLLISION WITH ANOTHER VEHICLE. THE AIR BAGS DID NOT DEPLOY. THE CONTACT SUSTAINED MINOR INJURIES, WHICH DID NOT REQUIRE MEDICAL ATTENTION. A POLICE REPORT WAS FILED. THE VEHICLE WAS TOWED TO THE DEALER WHERE IT WAS DIAGNOSED THAT THE CLUTCH AND THE TIE ROD NEEDED TO BE REPLACED. PRIOR TO THE CRASH, THE CLUTCH WAS REPLACED FIVE TIMES. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS 13,000.
THE 2014 FORD FOCUS ONLY HAS ONE DOOR LOCK/UNLOCK BUTTON WHICH IS LOCATED ON THE FRONT MIDDLE PANEL NEAR THE RADIO CONTROLS. THERE ARE NO MANUAL LOCK/UNLOCK MECHANISMS ON ANY OF THE DOORS - IF A CRASH OCCURED, HOW WOULD ANYONE IN THE BACK SEAT BE ABLE TO GET OUT IF THE DRIVER IS UNABLE TO PUSH THE BUTTON FOR THEM? THAT SEEMS LIKE AN UNSAFE DECISION FOR A VEHICLE MADE FOR MULTIPLE PASSENGERS. SECOND, OCCASIONALLY WHILE DRIVING IN RAINY WEATHER, I HAVE SWITCHED THE WIPERS ON TO FIND THAT THEY HESITATE FOR A FEW SECONDS BEFORE FINALLY WIPING THE WINDSHIELD. THIS DOES NOT HAPPEN EVERY TIME, BUT I EXPECT THEM TO MOVE WHEN I TURN THEM ON, NOT A FEW SECONDS LATER. IN THE RAIN, A FEW SECONDS OF NON-VISIBILITY CAN BE DANGEROUS- EVEN MORE SO IF IT HAPPENS AT NIGHT THE NEXT TIME. ARE THESE ELECTRICAL ISSUES? COULD THE UNLOCK FEATURE BE AN ELECTRICAL IF FOR ANY REASON THE BATTERY GOES OR HITS WATER?
WELL ON FEBRUARY 18, 2017 I PURCHASED A 2014 FORD FOCUS SE FROM LEWIS TOYOTA IN TOPEKA, KS. THE CAR I TRADED IN, (2004 LEXUS) I TOLD THEM HOW UNHAPPY I WAS BECAUSE THE GENTLEMAN WHO SOLD IT TO ME SAID HE DID A CAR FAX ON IT BUT DID NOT. I SHOULD HAVE ASKED FOR A COPY. THERE WAS A MAJOR RECALL ON IT! SINCE 2011. I PURCHASED IT IN 2016. WELL THE 2004 FORD FOCUS HAS AN OPEN RECALL. IT IS AGAINST THE LAW SO I WAS TOLD TO SELL A CALL WITH AN OPEN RECALL. I BROUGHT IT TO THE SELLERS ATTENTION. HE SAID IT HAD BEEN TAKEN CARE OF OR THAT IT WASN'T THAT BAD. WELL, DOOR LATCH? DRIVER'S DOOR COMING OPEN WHILE DRIVING. PROVEN INCIDENTS. I CALL THAT A PROBLEM.
TL* THE CONTACT OWNS A 2014 FORD FOCUS. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 16V643000 (LATCHES/LOCKS/LINKAGES); HOWEVER, THE PART TO DO THE RECALL REPAIR WAS NOT YET AVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS NOT MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE. *CN
TL* THE CONTACT OWNS A 2014 FORD FOCUS. WHILE DRIVING VARIOUS SPEEDS, THE VEHICLES SHIFTED INTO ANOTHER GEAR ON MULTIPLE OCCASIONS WITHOUT WARNING. IT WAS DIAGNOSED THAT THE TRANSMISSION FAILED AND NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS 30,000.
TL* THE CONTACT OWNS A 2014 FORD FOCUS. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 16V643000 (LATCHES/LOCKS/LINKAGES) AND STATED THAT THE PART WAS NOT AVAILABLE WITHIN A REASONABLE TIME FRAME TO SCHEDULE THE RECALL REPAIR. THE INTERIM RECALL NOTICE DID NOT GIVE A SPECIFIC DATE FOR WHEN THE PART WOULD BECOME AVAILABLE. THE CONTACT WAS UNABLE TO DETERMINE WHEN THE VEHICLE WOULD BE REPAIRED. THE MANUFACTURER COULD NOT PROVIDE AN ESTIMATED DATE FOR WHEN THE CONTACT'S VEHICLE WOULD RECEIVE THE RECALL REPAIR. THE CONTACT WAS EXPERIENCING A FAILURE IN WHICH THE DRIVERS SIDE DOOR WAS DIFFICULT TO CLOSE. THE FAILURE MILEAGE WAS NOT AVAILABLE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.
TRANSMISSION: THE VEHICLE HAS BEEN STUTTERING AND THEN UNEXPECTEDLY JUMPING FORWARD WHEN PRESSING THE ACCELERATOR SINCE ABOUT 1,500 MILES. IT'S BEEN GETTING CONTINUOUSLY WORSE SINCE. THE FIRST INCIDENT THAT TRULY ENDANGERED MY SAFETY WAS WHEN I WAS PULLING OUT FROM A 3-WAY STOP, IT ALMOST STALLED IN FRONT OF INCOMING TRAFFIC, THEN SUDDENLY PROPELLED FORWARD INTO A GAS STATION CURB & BLEW OUT MY TIRE. THE SECOND INCIDENT, WHICH IS WHY I'M FILING THIS REPORT, WAS WITH MY 2 DAUGHTERS IN THE CAR, LEAVING A STOP LIGHT AT A HIGHWAY INTERSECTION. IT WAS RAINING, AND I WAS TRYING TO GET UP TO THE 55MPH SPEED LIMIT BUT THE CAR KEPT CHUGGING AND STUTTERING. OTHER VEHICLES WERE GOING AROUND ME AS MY SPEED SLOWLY CLIMBED, & AT ALMOST 50 MPH THE CAR SUDDENLY ACCELERATED AND, DESPITE TAPPING MY BRAKES, CONTINUED TO DO SO UNTIL IT HIT 65 MPH. I WAS SURROUNDED BY OTHER VEHICLES, AND PRESSED THE BRAKE HARDER TO AVOID HITTING THE LINE OF CARS IN FRONT OF ME, TO THE LEFT OF ME, OR HAVING TO SWERVE INTO THE DITCH ON MY RIGHT AT THIS HIGH RATE OF SPEED, BECAUSE TAPPING THE BRAKES CAUTIOUSLY WAS HAVING EFFECT ON THE CARS ACCELERATION. WHEN IT STOPPED QUICKLY ACCELERATING, IT CONTINUED TO STUTTER, BUT SEEMED TO LEVEL OFF AT MY CHOSEN SPEED. SINCE THEN, ITS CONTINUED TO STUTTER AND CHUG AND JUMP FORWARD ALMOST EVERY TIME I ACCELERATE, WHETHER FROM A COMPLETE STOP OR TO GO FASTER THAN MY CURRENT SPEED. IT'S TERRIFYING.
TL* THE CONTACT OWNS A 2014 FORD FOCUS. WHILE DRIVING VARIOUS SPEEDS, THE TRANSMISSION SLIPPED AND CAUSED THE VEHICLE TO HESITATE BEFORE ACCELERATING. THE DEALER DIAGNOSED THAT THE TRANSMISSION MODULE AND CLUTCH WERE FAULTY AND NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE VIN WAS NOT AVAILABLE. THE FAILURE MILEAGE WAS 50,000.
GOOD AFTERNOON, MY FAMILY AND I HAVE A 2 YEAR OLD 2014 FORD FOCUS THAT WE BOUGHT BRAND NEW OFF THE LOT TO AVOID THE PROBLEMS ASSOCIATED WITH USED CARS. 2 WEEKS AGO IN THE MIDDLE OF THE HIGHWAY THE VEHICLE BEGAN TO SHUDDER AND LOSE POWER AND THEN EVENTUALLY TURNED OFF WHILE IN MOTION. WE HAD THE VEHICLE TOWED TO THE DEALERSHIP AND QUICKLY BEGAN TO TRY AND FIGURE OUT WHAT IS GOING ON. A QUICK GOOGLE SEARCH REVEALED WE WERE NOT THE ONLY ONES. EXPERIENCING THIS ISSUE. THERE APPEARS TO BE A MAJOR ISSUE WITH THE FOCUS TRANSMISSION. THE DEALERSHIP STATE THEY CAN FIND NOTHING WRONG WITH THE CAR AND SUGGESTED WE DRIVE MORE AGGRESSIVELY TO SOLVE THE PROBLEM. IMMEDIATELY WE CONTACTED FORD MOTOR COMPANY AS THIS IS CLEARLY A BIGGER ISSUE THAN JUST MY CAR. FMC STATES THERE IS NOTHING THEY CAN DO BECAUSE THEY CAN'T PROVE THAT ANYTHING HAPPENED AND THERE ARE NO CODES. NO CODES=NO PROBLEM. THEY HAVE REFUSED TO INVESTIGATE ANY FURTHER. THEN NEXT TIME MY CAR STOPS COULD BE IN FRONT OF ANOTHER CAR AND CAN KILL SOMEONE. FORD IS REFUSING TO DO ANYTHING TO RECTIFY THE ISSUE AND IS PUTTING MY FAMILY AND MANY OTHER FAMILY'S LIVES IN DANGER. PLEASE HELP ME. DO A SEARCH ONLINE ABOUT THE FOCUS AND YOU WILL SEE THAT I AM NOT THE ONLY ONE. PLEASE. I AM SCARED TO DRIVE MY OWN CAR BUT I DO NOT FEEL SAFE. IT LURCHES FORWARD, STOPS RESPONDING AND SHUDDERS.
WHILE ACCELERATING, VEHICLE FREQUENTLY STALLS AND/OR HESITATES TO CONTINUE ACCELERATION CREATING A JERKING AFFECT UNTIL IT CAN ACTUALLY CATCH AGAIN OR PROVIDE FUEL TO ACCELERATE. THIS TYPICALLY OCCURS WHEN PRESSING ON THE PEDAL BOTH WHEN STOPPED/START OR IF IN MOTION AND ACCELERATE TO GO ONTO THE HIGHWAY. THIS HAPPENS FREQUENTLY WHILE DRIVING ON A DAILY BASIS.
LOW TIRE PRESSURE LIGHT APPEARS EVERY TWO TO THREE WEEKS. AT LEAST ONE TIRE NEEDS TO BE INFLATED, SOMETIMES MORE THAN ONE TIRE NEEDS TO BE INFLATED. THE FORD DEALER INFLATES THEM USUALLY. TIRE PRO HAS ALSO INFLATED TIRES. FORD DOESN'T TELL ME WHAT PROBLEM IS, THEY JUST KEEP INFLATING THE TIRES. LIGHT APPEARS WHEN VEHICLE IS BEING DRIVEN ON A CITY STREET, HIGHWAY, TURNING AND STATIONARY. ALSO, VEHICLE SHUDDERS ON ACCELERATION FROM THE MOMENT I PURCHASED VEHICLE. TOOK VEHICLE TO FORD SERVICE DEPARTMENT. VEHICLE DOESN'T SHUDDER AS BAD AS BEFORE BUT STILL HAS ISSUE.
SHUTTERING AND JERKING OF TRANSMISSION
ENGINE VIBRATES ON BLOCK AND IS VERY NOTICABLE WHILE SITTING IDOL AT STOP LIGHT IN EITHER DRIVE OR NUETRAL. I HAD TO DEALERSHIP TWICE AND LAST TIME THEY REPLACED STABLIZERS THAT THE ENGINE SITS ON AND IT DID HELP A LITTLE BUT STILL HAS SAME PROBLEM. THE SERVICE MANAGER SAID THAT IT IS THE BEST THEY CAN DO. THE PROBLEM BECAME NOTICABLE ABOUT 10,000 MILES INTO OPERATION.
I WOULD LIKE TO FILE A COMPLAINT ABOUT A DEFECTIVE TRANSMISSION CONTROL MODULE FOR MY 2014 FORD FOCUS. I HAVE HAD IT WORKED ON OR REPLACED THREE TIMES, AND AM STILL EXPERIENCING ISSUES. AFTER REPLACEMENT, THE TRANSMISSION CONTROL IS VERY SLUGGISH, AND THEN IT STARTS EXPERIENCING SUBSTANTIAL CLUTCH SHUDDER (SHAKING WITH SHIFTING) WITHIN A FEW THOUSAND MILES. THIS HAS HAPPENED EVERY TIME, AND THE DEALERSHIP HAS NOT PROPOSED ANY ALTERNATIVE SOLUTIONS. I SEE THERE IS A CLASS ACTION SUIT ABOUT THIS, AND ALSO A RECALL. ATTEMPTING TO FIND OUT WHAT THE NEXT STEPS SHOULD BE TO RESOLVE THIS SAFETY ISSUE.
AUTOMATIC TRANSMISSION SHUTTERS WHEN STARTING FROM A STANDING STOP AND WHEN ADVANCING THROUGH THE GEARS. VEHICLE WILL DRIFT FORWARD OR BACKWARD WHEN SETTING ON A SLOPE AFTER RELEASING THE BRAKE BUT BEFORE APPLYING THE ACCELERATOR. THIS IS SUPPOSED TO BE AN AUTOMATIC TRANSMISSION BUT IS VERY DANGEROUS. DEALER REFUSES TO FIX THE CAR UNDER WARRANTY.
MY TRANSMISSION SHUDDERS, DOES NOT SHIFT PROPERLY,HESITATES TO GO, AND JERKS WHILE SHIFTING. I TOOK IT TO MT DEALERSHIP AND THEY SAID THAT THIS IS WITHIN THE SPECS OF FORDS RECENT REPAIR TO THE TRANSMISSION WHICH WAS RECALLED. I HAVE TAKEN MY CAR TO THE DEALERSHIP SEVERAL TIMES FOR THIS ISSUE AND HAVE GOTTEN NOWHERE! THIS ISSUE STARTED IN APRIL OF 2014 AND HAS CONTINUED EVEN AFTER THE RECALL REPAIR.
MY VEHICLE HAS ONLY 57K MILES AND THE VEHICLE FLUTTERS WHEN ACCELERATING FROM A STOPPED POSITION. IT DOES NOT SPEED UP NORMALLY. I FEAR THAT WHEN SWITCHING LANES OR LEAVING A STOP SIGN/RED LIGHT I COULD POSSIBLY GET REAR ENDED DUE TO THE CAR NOT SPEEDING UP LIKE IT SHOULD. IT SHAKES AND RATTLES WHEN TRYING TO TAKE OFF AS IF IT DOESN'T WANT TO GO ANYWHERE. WHILE DEPRESSING GAS PEDAL IS ALSO MAKES A LOUD NOISE. WHEN ON HIGHWAY, IT WON'T SPEED UP AT TIMES OR IT GOES WAY BELOW SPEED LIMITS. CARS HONK THEIR HORNS AT ME AS IT APPEARS THAT IM NOT TRYING TO GO ANYWHERE. IT'S BEEN HAPPENING SINCE I PURCHASED THE VEHICLE 09/2016.
TL* THE CONTACT OWNS A 2014 FORD FOCUS. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 16V643000 (LATCHES/LOCKS/LINKAGES); HOWEVER, THE PARTS TO DO THE REPAIR WERE UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS NOT NOTIFIED. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.
THIS A COPY OF THECOMPLAINT I FILED WITH FORD WHO RESPONDED I SHOULD BRING IT BACK FOR SERVICE FOR THE 6TH TIME. HI CATHERINE, #1 WHEN I SPOKE TO YOUR CUSTOMER RELATIONSHIP CENTER ON WEDNESDAY I TOLD DANIEL WHO ANSWERED THE CALL THAT I HAD THE CAR TO BILL CURRIE FORD 3 TIMES AND TO PARKS FORD IN WESLEY CHAPEL TWICE. HE SAID ALL HE NEEDED WAS THE LAST PLACE WE TOOK IT TO WHICH I TOLD HIM PARKS OF WESLEY CHAPEL. I NEVER EVEN HEARD OF PARKS LINCOLN TAMPA #2 NO THE CAR IS NOT THERE AT THE IT IS IN MY POSSESSION AT THE MOMENT. #3 THE REASON AS YOU MAY WELL KNOW ALREADY IS THE SHIFTING PROBLEM THAT HAS BEEN GOING ON FOR SOME YEARS IN THE FORD FOCUS. THIS PAST NEW YEARS EVE WITH WERE ALMOST BROADSIDED TRYING TO CROSS A 6 LANE INTERSECTION WHICH WAS THE FINAL STRAW. HERE IS THE HISTORY OF THE CAR WHICH WE ACQUIRED ON FEB 26TH 2015 BRAND NEW 5/7 AT BILL CURRIE FORD RE-CALIBRATED TRANSMISSION A FEW MONTHS LATER TOOK IT TO PARKS FORD, THEY SAID THEY TESTED AND COULD FIND ANYTHING WRONG DID NOT RECEIVE A STATEMENT BUT THEY MUST HAVE IT ON RECORD 1/5/16 BILL CURRIE FORD SAID THEY REPROGRAMMED THE CLUTCH 2/18/16 BILL CURRIE FORD SAID THEY INSTALLED NEW CLUTCH 9/19/16 PARKS FORD SAID THEY TESTED CAR AND FOUND NOTHING WRONG. 12/31/16 ALMOST GOT KILLED BECAUSE CAR WOULD NOT SHIFT CORRECTLY.
TL* THE CONTACT OWNED A 2014 FORD FOCUS. WHILE DRIVING AT AN UNKNOWN SPEED, THE VEHICLE SPUN OUT OF CONTROL AFTER BEING DRIVEN OVER AN ICY SURFACE. AS A RESULT, THE DRIVER CRASHED INTO A POLE. A POLICE REPORT WAS FILED. THE FRONT DRIVER SIDE BOTTOM AIR BAG DEPLOYED; HOWEVER, THE TOP DRIVER SIDE AIR BAG FAILED TO DEPLOY. THE CONTACT SUSTAINED LACERATIONS TO THE FACE AND A FOOT INJURY THAT REQUIRED MEDICAL ATTENTION. THE VEHICLE WAS TOWED AND DEEMED DESTROYED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 63,000. THE VIN WAS UNAVAILABLE.
TL* THE CONTACT OWNS A 2014 FORD FOCUS. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 16V643000 (LATCHES/LOCKS/LINKAGES); HOWEVER, THE PARTS TO DO THE REPAIR WERE UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS NOTIFIED. THE CONTACT HAD NOT EXPERIENCED A FAILURE.
OVER THE LAST 3 YEARS, THE VEHICLE DISPLAYS "STOP SAFELY NOW" AND ALL ELECTRICAL SYSTEMS SHUT OFF IMMEDIATELY AFTER OR SOON AFTER THE MESSAGE IS DISPLAYED AND THE CAR HAS COME TO A COMPLETE STOP. THIS OCCURS AT LOW CITY SPEEDS (20-30 MPH) AS WELL AS HIGHWAY SPEEDS (60-70 MPH) LEAVING THE DRIVER AND IT'S OCCUPANTS SITTING VULNERABLE TO BEING HIT BY MOVING TRAFFIC. THIS USUALLY OCCURS WHILE BRAKING TO SLOW OR STOP. THIS HAS HAPPENED 15-20 TIMES OVER THE LAST THREE YEARS. WE HAVE BROUGHT IN THE CAR FOR SERVICE FOR THIS SAME PROBLEM 3-4 TIMES EACH TIME BEING TOLD THAT THIS IS DUE TO VARIOUS REASONS (HARNESS, LOOSE CONNECTIONS, FAULTY CIRCUITS, ETC.). NO FIXES TO DATE HAVE PERMANENTLY FIXED THE PROBLEM. USUALLY, THE PROBLEM IS TEMPORARILY RESOLVED WHEN THE VEHICLE COMES TO STOP, IT'S PLACED IN "PARK" AND THE CAR TURNED OFF. AFTER A MINUTE OR TWO, IT CAN BE RESTARTED AS NORMAL. HOWEVER, SEEING AS THOUGH THIS HAPPENS RANDOMLY AT ANY SPEED, TAKING THE WORKAROUND STEPS DESCRIBED IS UNACCEPTABLE ON THE HIGHWAY OR AT INTERSECTIONS WHERE CAR OCCUPANTS CAN BE STRUCK AT ANY MOMENT BY ONCOMING TRAFFIC GIVEN THE FREQUENCY OF THE ISSUE.
THE VEHICLE LE TRANSMISSION SLIPS DURING TAKEOFF FROM A STOP. THE VEHICLE LUNGES FORWARD THEN FEELS LIKE IT WILL STALL. ATTEMPTS TO CHANGE DRIVING HABITS HAS NO EFFECT. IT FEELS UNSAFE WHEN TRYING TO TURN FROM A STOP. THIS OCCURRED MOSTLY DURING CITY DRIVING IN ALL WEATHER CONDITIONS. IT HAS ALSO HAPPENED WHILE ACCELERATING DURING MERGING INTO FREEWAY TRAFFIC. *TR
SINCE NEW, THIS CAR SURGES, JUMPS, AND STALLS FOR SEVERAL SECONDS WHEN STARTING FROM STOP. IT DOES NOT DO IT ALL THE TIME BUT OCCASIONALLY. THIS IS ESPECIALLY DANGEROUS WHEN ENTERING FAST MOVING HIGHWAY TRAFFIC. THE CAR HAS STALLED SEVERAL TIMES IN THE LAST 3 YEARS ALMOST CAUSING AN ACCIDENT WHEN ENTERING FAST MOVING TRAFFIC FROM A STOPPED POSITION. I BELIEVE SEVERAL MODELS OF THE 2014 FORDS HAVE THIS PROBLEM. IT DEFINITELY HAS A TRANSMISSION PROBLEM BUT I BELIEVE THERE MAY ALSO BE A FUEL PROBLEM, PERHAPS THE FUEL PUMP. IT IS JUST A MATTER OF TIME BEFORE THIS PROBLEM KILLS SOMEONE. CAN?T WE REQUIRE FORD TO FIX THIS PROBLEM? I HAVE HAD THIS CAR IN TWO DIFFERENT DEALERSHIPS TRYING TO GET IT FIXED ON SEVERAL OCCASIONS. ONE FORD EMPLOYEE TOLD ME THAT FORD WOULD ONLY FIX THE TRANSMISSION IF IT IS MAKING A LOUD GRINDING METALLIC SOUND. I HAD THE CAR TESTED AT ONE DEALERSHIP AND THEY SAID THE TRANSMISSION FAILED THEIR TEST AND THEY WOULD REPAIR IT. I LEFT THE CAR WITH THEM FOR SEVERAL DAYS AND WHEN I CAME TO PICK IT UP THEY SAID IT HAD PASSED THEIR TEST THIS TIME AND THEY WOULD NOT REPAIR THE TRANSMISSION. THE EMPLOYEE THAT HAD TOLD ME THEY WOULD FIX MY CAR WAS NO LONGER WITH THEM. I AM NOT SURE OF THE EXACT DATES WHEN THE CAR STALLED ALMOST CAUSING AN ACCIDENT SO I WILL GIVE YOU MY BEST ESTIMATE ON YOUR FORM. AS AN INDIVIDUAL, I OBVIOUSLY HAVE NO POWER TO REQUIRE FORD TO DO WHAT IS RIGHT AND FIX MY CAR. YOU ARE THE ONLY ENTITY WITH THIS POWER. WON?T YOU PLEASE REQUIRE FORD MOTOR COMPANY TO FIX THIS PROBLEM BEFORE SOMEONE IS KILLED? THANK YOU FOR YOUR ASSISTANCE. [XXX] INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6). *TR
THE TRANSMISSION CAUSES THE CAR TO SHUDDER AND JERK ON ACCELERATION, AND HAS CAUSED A MISS-SHIFT WHILE TURNING LEFT, SHIFTING INTO A HIGH GEAR AND STALLING IN ON COMING TRAFFIC MULTIPLE TIMES. THE TRANSMISSION HAS BEEN REPLACED TWICE, WITH THE SAME FAULTY DESIGN, AND IS FAILING A THIRD TIME WITH 50,000 MILES. CAR WAS BOUGHT BRAND NEW
TL* THE CONTACT OWNS A 2014 FORD FOCUS. WHEN THE CONTACT ATTEMPTED TO START THE VEHICLE, THE ELECTRIC POWER FAILED. THE FAILURE RECURRED TWICE. THE VEHICLE WAS TOWED TO THE DEALER, BUT A FAILURE COULD NOT BE FOUND. THE VEHICLE WAS NOT REPAIRED. IN ADDITION, THE DEALER REPLACED THE BATTERY AND AN ELECTRICAL PART FROM THE TRANSMISSION, BUT THE FAILURE RECURRED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 24,000.
TL* THE CONTACT OWNS A 2014 FORD FOCUS. WHILE DRIVING APPROXIMATELY 45 MPH, THE POWER STEERING SUDDENLY FAILED AND CAUSED THE STEERING WHEEL TO BECOME EXTREMELY DIFFICULT TO TURN. THE CAUSE OF THE FAILURE WAS NOT DIAGNOSED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE VEHICLE WAS NOT INCLUDED IN NHTSA CAMPAIGN NUMBER: 14V514000(STEERING). THE CONTACT STATED THAT THE VEHICLE EXPERIENCED THE SAME FAILURE LISTED IN THE RECALL. THE FAILURE MILEAGE WAS 47,000.
TL* THE CONTACT OWNS A 2014 FORD FOCUS. THE CONTACT STATED THAT WHILE THE ACCELERATOR PEDAL WAS DEPRESSED, THE VEHICLE FAILED TO ACCELERATE. IN ADDITION, THE GEAR SHIFTER WAS JERKING WHEN ATTEMPTING TO SHIFT. THE VEHICLE WAS TAKEN TO THE DEALER WHERE IT WAS DIAGNOSED THAT THE CLUTCH TRANSMISSION CONTROL MODULE NEEDED TO BE REPAIRED. THE VEHICLE WAS REPAIRED HOWEVER, THE FAILURE RECURRED NUMEROUS TIME. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 14,908.
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
TL* THE CONTACT OWNS A 2014 FORD FOCUS. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 16V643000 (LATCHES/LOCKS/LINKAGES) HOWEVER, THE PARTS TO DO THE REPAIR WERE UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE. ..UPDATED 06/21/17 *BF *CN
I BOUGHT THE CAR IN FEB 27 2015. THE CAR WOULD SHUTTER CLIMBING HILLS AND ON TAKE OFF. WE TOOK IT TO THE SERVICE DEPT. AND WE WERE TOLD THERE WAS NOTHING WRONG 2 TIMES. FINALLY ON 09/2015 THEY DID A SOFTWARE UPDATE AND WAS TOLD IT WAS FIXED. THE PROBLEM STARTED UP AGAIN TOOK IT BACK IN 11/15 AND THEY REPLACED THE CLUTCH ASSEMBLY. THE PROBLEM CAME BACK AGAIN 5/2016 THEY DID ANOTHER SOFTWARE UPDATE. THE PROBLEM PERSISTED SO THEY INSTALLED UPDATED CLUTCHES AND SOFTWARE UPDATE.THE PROBLEM CAME BACK AGAIN ON 12/2016 WHEEL SPEED SENSOR FAILED , THEY REPLACED THE SENSOR AND ONCE AGAIN WAS TOLD THE PROBLEM WAS FIXED. IT IS NOW 01/2016 AND ONCE AGAIN THE PROBLEM IS BACK. TOOK IT TO THE SERVICE DEPARTMENT AGAIN .THE SERVICE TECH THAT TEST DROVE THE CAR WITH ME TOLD ME YEP IT IS SHUTTERING AGAIN AND TOLD ME TO STOP ON THE SIDE OF THE ROAD AND COME TO A COMPLETE STOP THEN PRESS THE GAS PEDAL TO THE FLOOR UNTIL IT HITS 4TH GEAR THEN LET UP AND REPEAT IT ONE MORE TIME AND THAT WOULD CLEAN THE DUST OFF THE CLUTCHES. SO ONE AGAIN I HAVE AN APPOINTMENT TO HAVE THIS TRANSMISSION SERVICED AGAIN. WE HAVE CONTACTED FORD NUMEROUS TIMES AND THE FIRST TIME THEY WERE MORE THAN WILLING TO TRY TO FIX THE PROBLEM . NOW WHEN WE CONTACT THEM WE ARE TREATED LIKE WE ARE MAKING THIS UP.WE CALLED THEM A WEEK AGO AND A WOMAN BY THE NAME OF [XXX] AT [XXX] EXT [XXX] WAS SUPPOSED TO CONTACT ME WITHIN 24 HOURS. I STILL HAVE NOT TALKED TO HER AND I CALLED NUMEROUS TIMES AD LEFT MESSAGES. INSTEAD SOMEONE ELSE CONTACTED US AND PROCEEDED TO TELL US THE SHUTTERING WAS NORMAL. WHEN I TOLD THEM THIS WAS NOT NORMAL AND HAS ALMOST CAUSED AT LEAST 2 ACCIDENTS AND I WAS READY TO GET A LAWYER I WAS TOLD IF I GOT A LAWYER MY CASE WOULD BE CLOSED. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6). *TR
I BROUGHT THE VEHICLE IN JANUARY. IN MARCH, THE TRUNK POPPED OPEN WHILE I WAS DRIVING. IT HAS CONTINUED TO DO SO SINCE. I HAVE TAKEN THE VEHICLE TO THE DEALER AT 5 TIMES. THEY HAVE DONE 3 REPAIRS BUT THE ISSUE CONTINUES. IT SEEMS TO HAPPEN AT SPEEDS HIGHER THAN 35 MPH WHEN DRIVING FOR MORE THAN 35 MINUTES. I JUST PICKED THE VEHICLE UP FROM THE DEALER ON 1/17/17. ON 1/18/17, THE DASHBOARD INDICTED THE FRONT PASSENGER DOOR WAS OPEN WHILE I WAS DRIVING. ALL OF THESE OCCURRENCES WHILE I WAS DRIVING ON A HIGHWAY OR BACKROADS WITH LITTLE TO NO STOPPING. *TR
MY TRANSMISSION WILL SLIP OUT OF GEARS LOSE POWER WHILE ACCELERATING AND STOPS COMPLETELY WHEN THAT HAPPENS DEALERSHIP REPLACES TCM TWICE AND CLUTCH ONCE BUT THE JERKING GEARS SLIPPING OUT AND SUDDEN LOSS OF POWER HAS NEVER BEEN RESOLVED ALSO MY A/C LINES HAVE HAD HOLES RUBBED INTO THEM FROM SERPENTINE BELT ANOTHER PROBLEM IS ELECTRICAL THE SYNC AND RADIO STOPPED WORKING AT 30000 MILES WAS FIXED UNDER WARRENTY AND STOPPED WORKING AGAIN AT 70000 MILES TOLD NOT UNDER WARRENTY ANY MORE IT IS VERY DANGEROUS BECAUSE OUT OF NOWHERE THE SPEAKERS WILL CRACK AT FULL VOLUME STARTLING DRIVER. ANOTHER PROBLEM AT 40000 MILES A CAR PULLES INTO MY PATH CAUSING ME TO SLAM INTO THE SIDE OF THERE CAR AT 45 MPH WITH NO TIME TO STOP MY AIRBAGS DID NOT DEPLOY CAUSING ME TO SMASH FACE OF WINDSHIELD AND SEAT BELT WAS FASTENED TOLD DEALERSHIP ABOUT THIS THEY SAID THE CAR HAS A SMART AIRBAG THAT CALCULATES THE RATE OF DECELERATION OF WHEN TO DEPLOY AIRBAGS NOT SURE HOW 45 MPH TO 0MPH IS NOT ENOUGH DECELERATION.
TL* THE CONTACT OWNS A 2014 FORD FOCUS. THE VEHICLE WAS REPAIRED PER A RECALL FOR THE TRANSMISSION AND THE COMPUTER WAS REPROGRAMMED. THE VEHICLE RECEIVED ANOTHER RECALL REPAIR REGARDING THE TRANSMISSION; HOWEVER, THE CONTACT WAS UNABLE TO REMEMBER THE RECALL REPAIR. THE CONTACT STATED THAT THE TRANSMISSION FAILED TO SHIFT PROPERLY WITHOUT DEPRESSING THE ACCELERATOR PEDAL WITH IMMENSE FORCE. THE CONTACT TOOK THE VEHICLE TO THE DEALER, BUT WAS NOT DIAGNOSED OR REPAIRED. THE DEALER DID NOT INDICATE A FAILURE. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE VIN WAS UNKNOWN. THE APPROXIMATE FAILURE MILEAGE WAS 31,000.
WHEN PRESSING GAS FROM A STOP THE CAR SHUTTERS CAUSING A STALLING THEN JERKING MOTION.
AFTER DRIVING ABOUT 10 MINUTES, I THOUGHT I HEARD A GRINDING NOISE AFTER STOPPING AT A STOPLIGHT ON A MAJOR FOUR LANE ROAD IN RUSH HOUR TRAFFIC. WHEN I STARTED TURNING LEFT ONTO A WINDY TWO LANE HIGHWAY, I INITIALLY DIDN'T HEAR A GRINDING NOISE, AND THEN DISTINCTLY HEARD IT AS I COMPLETED THE TURN. THE STEERING WHEEL BECAME VERY LOOSE, THEN SUDDENLY EXTREMELY TIGHT AND VERY DIFFICULT TO TURN LEFT OR RIGHT ON THE ROAD PLACING ME IN A LIFE THREATENING SITUATION. I IMMEDIATELY ATTEMPTED TO CALL THE DEALERSHIP BY MY HOUSE AND WAS UNABLE TO REACH THEM. AFTER CALLING THE FORD DEALERSHIP WHO LAST SERVICED MY VEHICLE, I WAS ADVISED TO BRING THE CAR IN IMMEDIATELY AND BE EXTREMELY CAREFUL WHILE DRIVING. HE STATED THERE MAY BE AN EXTENDED WARRANTY COVERING REPAIR. I DROVE THE CAR TO THE DEALERSHIP BY MY HOUSE WHO INFORMED ME OF THE DOOR LATCH RECALL AS WELL. AFTER BEING TOLD THE NEXT DAY THE POWER STEERING RACK/GEARBOX WAS DEFECTIVE AND IT WOULD BE $1800 TO REPAIR, I CALLED FORD CUSTOMER SERVICE WHO WAS OF NO SERVICE. I RECEIVED A CALL FROM A FORD REGIONAL MANAGER OFFERING FOR ME TO PAY A PORTION OF THE COST. I DECLINED AND REQUESTED SPEAKING WITH THEIR SUPERVISOR BASED ON THIS BEING A PROBLEM FORD IS AWARE OF AND HAS YET TO RECONCILE. FURTHERMORE, FORD PLACED RESPONSIBILITY ON THE DEALERSHIP TO MAKE AN OFFER FOR REPAIR WHEN THIS IS A MANUFACTURER ISSUE. THE DEALERSHIP HAS BEEN THE ONLY REASONABLE AND UNDERSTANDING ENTITY TO DATE. I BOUGHT THIS CAR BRAND NEW TO GET ME TO AND FROM WORK, AND EVENTUALLY GIVE TO MY 17 DAUGHTER. I'M ACTIVE DUTY MILITARY AND APPALLED FORD HAS THE AUDACITY TO NOT REPAIR A LIFE THREATENING ISSUE. ALTHOUGH I HAVE THE STRENGTH TO STEER THE VEHICLE ON A TWO LANE, WINDING ROAD, MY DAUGHTER WOULD NOT! *TR
TRANSMISSION FAULT: AS I WAS DRIVING THE VEHICHLE BEGAN TO SWERVE AND SLOW DOWN. AS I TRIED TO MAINTAIN CONTROL I ATTEMPTED TO GIVE THE CAR GAS BUT IT WOULD NOT MOVE. LUCKILY I WAS ABLE TO HIT THE FLASHERS AND CARS BEHIND ME WENT AROUND. TRANSMISSION FAULT APPEARED IN THE INFO SCREEN. THE CAR WAS PURCHASED IN 2014 AND HAS ALWAYS HAD A STUTTER AND SHAKE DURING ACCELERATION AND DECELERATION. ALSO WHEN PUTTING IT IN GEAR A GRINDING SOUND IS HEARD. I HAVE TAKEN IT TO THE DEALERSHIP SEVERAL TIMES AND THEY SAY "OH IT JUST TAKES GETTING USED TO". THEY HAVE ALSO CLAIMED TO "RESET" IT. WITH THE CAR STOPPING AND SWERVING I WAS VERY FORTUNATE NOT TO BE IN A SEVER ACCIDENT. THIS HAPPENED RIGHT NEAR THE TURNPIKE AND LARGE SEMIS AND HEAVY TRAFFIC WERE AROUND. I WAS ABLE TO GET TO THE ROADSIDE AND CALL FOR HELP. FORD KNOWS THERE IS A PROBLEM. THEY HAVE EXTENDED THE WARRANTY ON TRANSMISSION UNTIL 100,000. BUT THIS PROBLEM IS DANGEROUS. IT NEEDS TO BE RECALLED ASAP. SEVERAL THOUSAND COMPLAINTS AND LAWSUITS HAVE BEEN FILED. (SEE ATTACHMENT)
STEERING COMPLETELY FAILED TWICE, ONCE IN TRAFFIC. THIS POSED A SIGNIFICANT SAFETY RISK TO THE GENERAL PUBLIC AND THE VEHICLE. FAILURE CAUSED SIGNIFICANT CONTACT WITH CURB ON ROADSIDE. SPEED WAS APP. 35 MPH. OCCURRED ON HIGHWAY 100 IN MILWAUKEE COUNTY, WI. SECOND FAILURE HAPPENED SHORTLY AFTER FORD DEALER REPROGRAMED STEERING SYSTEM DUE TO INTERMITTENT STEERING FAILURES. DURING THIS INSTANCE STEERING FAILED WHEN CAR WAS STARTED (THIS HAPPENED JUST PRIOR TO THE MOST SIGNIFICANT ISSUE WHICH WAS THE STEERING FAILURE IN TRAFFIC). CAR WAS LESS THAN 1,000 MILES OUT OF WARRANTY THUS CAUSING SIGNIFICANT OUT OF POCKET REPAIRS COSTS.
TRACTION CONTROL IS A HAZARD, WHEN YOU NEED POWER TO THE WHEELS AND THE TRACTION CONTROL ENGAGES YOU HAVE ZERO POWER. WHILE GOING UP A SLIGHT INCLINE WITH SNOW ON THE SURFACE THE WHEELS SPUN BRIEFLY AND ENGAGED THE TRACTION CONTROL, LOST ALL POWER TO THE FRONT WHEELS AND HAD TO BACK DOWN. TALKING WITH THE DEALER THEY SAID IT IS NORMAL, NOT SAFE, BUT NORMAL. NOW, YOU CAN TURN THE TC OFF BUT REQUIRES MULTIPLE STEPS WITH PROGRAMMING SWITCH IN THE STEERING WHEEL, PLUS, EVERY TIME YOU TURN VEHICLE OFF IT RESETS TC TO ON. THERE NEEDS TO AN EASY ACCESS SWITCH TO TURN TC OFF WHILE DRIVING OR AT THE VERY LEAST, FORD NEEDS TO REPROGRAM THE VEHICLES SO WHEN YOU TURN TC OFF, IT STAYS OFF UNTIL YOU TURN BACK ON. LOOSING POWER IN TRAFFIC ON A HILL COULD BE VERY DANGEROUS AND AT THE BEST CAUSES YOU TO BACK DOWN. *TR
I BOUGHT THIS CAR USED IN DECEMBER 2015. IT HAS BEEN IN THE SHOP TWICE SINCE I BOUGHT IT . IT SHUDDERS WHEN TAKING OFF AND GOING UP A HILL. IT ALSO ROLLS BACKWARD BY ITSELF. IT IS DEFINITELY UNSAFE TO DRIVE. I BOUGHT ADDITIONAL WARRANTY WITH IT. I WAS JUST INFORMED WHEN I PICKED IT UP AFTER BEING REPAIRED THE LAST TIME THAT FORD FOCUS HAS A JUNK TRANSMISSION AND WILL GOT OUT AGAIN. I REALIZE THAT IT IS NOT COVERED UNDER THE LEMON LAW BECAUSE IT WAS PURCHASED USED BUT THE MAIN CONCERN IS THE SAFETY. IT ROLLED BACKWARDS ON A SLIGHT HILL EVEN THOUGH I HAD MY FOOT ON THE BRAKE. IT WAS A CITY STREET. LUCKILY, THE PERSON BEHIND ME WAS NOT TOO CLOSE AND THE I HAD STOPPED A LITTLE WAYS FROM THE PERSON IN FRONT OF ME, BECAUSE I HAD TO GAS IT TO GET IT TO QUIT ROLLING BACKWARDS.
MY CAR WAS NOT FIXED. THE CAR CONTINUES TO HESITATES OR PUTTERS WHILE DRIVING. I WAS WONDERING IF THE GOVERNMENT COULD FILE A CLASS ACTION SUIT AGAINST FORD CONCERNING THIS PROBLEM. I TALKED TO A REPRESENTATIVE AT CORPORATE OFFICE AND THAT PERSON SEEMS TO NOT BE CONCERNED. HE TOLD ME THAT THE ONLY OPEN RECALL WAS CONCERNING THE DOOR LATCH. RECALLS WERE VIN SPECIFIC. HOW OUTRAGEOUS IS THAT. PLEASE HELP ME WITH THIS PROBLEM. I AM A FAITHFUL FORD PURCHASER. FORD SHOULD BE HELD ACCOUNTABLE FOR ITS PRODUCT. CAN AN RECALL BE REISSUED DUE TO LACK OF EFFECTIVENESS? THANK YOU FOR YOUR TIME AND RESPONSE. I DON'T KNOW WHEN THE PROBLEM FIRST STARTED. *TR
THE TRANSMISSION/ENGINE HESITATES/STALLS WHILE DRIVING. ROUGH ACCELARATION.THE FIRST TIME THIS HAPPENED I WAS DRIVING ON THE FREEWAY 65MPH AND NOTICE THE VEHICLE WAS DRIVING WEIRD WHEN TRYING TO ACCELERATE, WHEN I SLOWED DOWN THE CAR WOULD SHAKE WHEN TRYING TO GAIN SPEED AGAIN. I IMMEDIATELY GOT OFF OF THE FREEWAY PULLED INTO A PARKING LOT TO LOOK THE CAR OVER. TURNED OFF THE CAR TO CALL SOMEONE, TRIED TURNING THE CAR BACK ON WITHIN 5 MINUTES AND THE CAR HAD COMPLETELY LOCKED DOWN, HAD TO CALL A TOW TRUCK TO TOW TO DEALER CAR HAD 21,000 MILES ON IT. DEALER STATED THE ISSUE WOULD BE FIXED SOME TYPE OF UPDATE NEEDED DONE TO THE TRANSMISSION. THE UPDATE DID NOT FIX THE PROBLEM BUT THE DEALER STATES EVERYTHING IS WORKING PROPERLY. THE CAR STILL HESITATES ON ACCELERATION. I BOUGHT THE CAR FOR MY TEEN DRIVER BUT I AM AFRAID TO LET HIM DRIVE IT BECAUSE I DON'T KNOW HOW SAFE THE CAR IS. THERE IS A SERIOUS ISSUE WITH HOW THIS CAR OPERATES ON ACCELERATION. *TR
I CONTACTED FORD LOCAL AND CORPORATE. FORD CORPORATE TOLD ME THAT RECALLS WERE VIN SPECIFIC. I TOLD THEM THAT WAS CONCERNING. I AM STILL HAVING PROBLEMS WITH MY PUTTERING CAR. I TOOK THE CAR IN FOR A RECALL PREVIOUSLY AND THE PROBLEM WAS NOT FIX. THE GENERAL MANAGER CALLED ME IN RESPONSE TO MY NOT BEING SATISFIED. HE LEFT A MESSAGE. I DID NOT RETURN HIS CALL. RECENTLY, I GOT ANOTHER RECALL CONCERNING DOOR LATCH. I SET UP AN APPOINTMENT FOR THAT RECALL. THE PREVIOUSLY RECALL WITH THE SWITCH WAS NOT FIXED PROPERLY. NOW MY CAR DEFROST SYSTEM IS NOT WORKING. SOMETIMES MY SEATBELT WON'T BUCKLE. WHY WANT FORD TAKE RESPONSIBILITY CONCERNING THEIR PRODUCTS. I AM AN AVID FORD BUYER. PLEASE DOCUMENT MY CONCERNS CONCERNING BY ENGINE STALLING, DEFROSTER AND SEATBELT. I NOTICED THAT THERE WERE 8 RECALLS FOR THE 2014 FORD FOCUS. I RELAYED THIS TO FORD. THEY TOLD ME THAT RECALL WERE VIN SPECIFIC. I HAVE CONTACTED YOU BEFORE CONCERNING A COMPLAINT. I AM SCHEDULE TO VISIT LOCAL FORD SERVICE DEPARTMENT FOR THE DOOR LATCH RECALL TOMORROW. THANK YOU FOR YOUR RESPONSE AND HELP. I REALLY DON'T REMEMBER THE DATES OF ALL THESE PROBLEMS. [XXX] INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6). *TR
TL* THE CONTACT OWNS A 2014 FORD FOCUS. WHILE STARTING TO DRIVE THE VEHICLE, IT SHOOK VIOLENTLY. THE VEHICLE WAS TAKEN TO THE DEALER WHERE IT WAS DIAGNOSED THAT THE CLUTCH FAILED AND NEEDED TO BE REPLACED. THE VEHICLE WAS REPAIRED; HOWEVER, THE FAILURE RECURRED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 63,343.
TL* THE CONTACT OWNS A 2014 FORD FOCUS. THE CONTACT RECEIVED NHTSA CAMPAIGN NUMBER: 16V643000 (LATCHES/LOCKS/LINKAGES) HOWEVER, THE PARTS TO DO THE REPAIRS WERE UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS NOTIFIED OF THE ISSUE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.
TL* THE CONTACT OWNS A 2014 FORD FOCUS. WHILE DRIVING, THE VEHICLE LOST POWER. THE DEALER DIAGNOSED THAT THE VEHICLE NEEDED THE WIRING HARNESS REPLACED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS 67,000.
ENGINE OVER REVVING TO SHIFT. NO ENGINE REVVING OR ACCELERATION WHILE TURNING. ROUGH SHIFTING. ENGINE HESITATION. CANNOT MAINTAIN HIGHWAY SPEED.GEARS SLIPPING. THIS IS THE SECOND CLUTCH PACK (THEY LAST ABOUT 10K MILES) ON A VEHICLE WITH 21,000 MILES. THE CAR WAS DANGEROUS TO DRIVE AND HAD TO BE TOWED TO THE SERVICE CENTER.
I FILED A COMPLAINT UNDER THE MN LEMON LAW DUE TO REPEATED TRANSMISSION ISSUES ON MY CAR. WHEN DRIVING THE VEHICLE IT IS QUITE NOTICEABLE THAT THE TRANSMISSION DOES NOT SHIFT PROPERLY BECAUSE IT CAUSES THE VEHICLE TO SHUDDER WHEN SHIFTING. THE VEHICLE IS AN AUTOMATIC TRANSMISSION, BUT AT TIMES IT FEELS LIKE I'M DRIVING A VERY SENSITIVE MANUAL TRANSMISSION AND WILL CAUSE A SHUDDER FEELING AT SHIFT. I HAVE TAKEN MY VEHICLE IN TO NORTH COUNTRY FORD IN COON RAPIDS, MN ON 4 SEPARATE OCCASIONS. THE DATES WERE 8/27/15, 10/16/2015, 2/18/16 AND 8/21/16. THE DEALER HAS BEEN UNABLE TO PERMANENTLY FIX THE ISSUE AND MY CONCERN IS THAT THIS HAS BEEN A REPEATED PROBLEM WITH MY CAR AND THAT IT COULD BE COSTLY TO ME IN THE NEAR FUTURE. *TR
SINCE I PURCHASED THE VEHICLE (NEW), I HAVE HAD PROBLEMS WITH THE ENGINE. I HAVE TAKEN IT TO BE REPAIRED TO AN AUTHORIZED FORD DEAL DURING THE 3 YEARS I HAVE OWNED IT - ONCE, THEY REPLACED/REBUILT THE CLUTCH, TWICE FOR UPDATES TO THE COMPUTER, AND A SEPARATE TIME FOR THE TIRES AND WHEEL WELL (THE DEALERSHIP SAID SOME OF THE PROBLEMS WERE CAUSED BY UNEVENNESS IN TIRES, THE WHEEL WELL ALSO NEEDED REPAIR AFTER MY TIRES WERE ROTATED). THE CAR CONSISTENTLY STRUGGLES TO ACCELERATE AFTER COMING TO STOP, SUCH AS AT A YIELD, MERGE, STOP SIGN, STOP LIGHTS, OR FROM SLOWING DOWN. IT SHAKES, JERKS, STUTTERS, MAKES A CREAKING METAL SOUND, AND MOST CONCERNING, STALLS. I HAVE BEEN TOLD BY THE DEALERSHIP THE VEHICLE NEEDS TO LEARN MY DRIVING STYLE, HOWEVER, THREE YEARS IS AN UNACCEPTABLE AMOUNT OF TIME. I TAKE THE CAR TO THE DEALERSHIP FOR ALL MAINTENANCE. I HAVE MY OIL CHANGED AND TIRES ROTATED REGULARLY, IN ADDITION TO THE INSPECTION DONE BY THE DEALERSHIP AT THAT TIME. WHEN I PRESS ON THE GAS FROM A SLOWED OR STOPPED POSITION, THE CAR SHOULD ACCELERATE, BUT IT STALLS. IT CONSISTENTLY STALLS EVERY TIME I DRIVE IT. THIS IS NOT SAFE, ESPECIALLY SINCE THIS IS A BRAND NEW CAR. I HAVE CONTINUED TAKING IT FOR REPAIRS TO A FORD AUTHORIZED DEALERSHIP ONLY, LEAVING THE VEHICLE FOR DAYS AT A TIME, AND THE PROBLEM HAS NOT BEEN RESOLVED. ADDITIONALLY, THE MILEAGE I GET WITH THE CAR IS LOWER THAN EXPECTED AND A FORD EMPLOYEE ASSERTED TO ME IT IS DUE TO THE ENGINE ISSUES.
WHILE BRAKING, THE "STOP SAFELY NOW" MESSAGE APPEARS AND ONCE STOPPED, THE CAR LOSES ALL MOTIVE POWER. OCCURRED FIRST IN NOV 2015 AND DEALER REPLACED WIRING HARNESS. PROBLEM RECURRED IN OCT. 2016 AND DEALER PERFORMED RECALL TSB. PROBLEM RECURRED A 3RD TIME IN NOV 2016 AND DEALER WAS ABLE TO REPLICATE FAILURE WHILE IN FOR SERVICE. "REPAIR" IMPLEMENTED DID NOT RESOLVE THE PROBLEM AS THE CAR HAD 4TH INCIDENT WHILE DRIVING OFF THE DEALER LOT. DEALER CURRENTLY HAS THE CAR AND IS IN COMMUNICATION WITH FORD.
TL* THE CONTACT OWNS A 2014 FORD FOCUS. WHILE DRIVING AT ANY SPEED AND MERGING ONTO THE HIGHWAY, THE ACCELERATOR PEDAL WAS DEPRESSED, BUT THE VEHICLE HESITATED AND WOULD NOT ACCELERATE. THE VEHICLE WAS DIAGNOSED WITH TRANSMISSION FAILURE. THE VEHICLE WAS REPAIRED, BUT THE FAILURE RECURRED NUMEROUS TIMES. THE MANUFACTURER WAS NOTIFIED. THE APPROXIMATE FAILURE MILEAGE WAS 21,000. UPDATED 03/29/17LJ *CN
TL* THE CONTACT OWNS A 2014 FORD FOCUS. WHILE DRIVING VARIOUS SPEEDS, THE VEHICLE SHUTTERED WHEN THE BRAKE PEDAL WAS RELEASED. THERE WERE NO WARNING INDICATORS ILLUMINATED. THE VEHICLE WAS TAKEN TO A DEALER WHERE IT WAS DIAGNOSED THAT THE CLUTCH AND SEAL NEEDED REPLACEMENT. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE. THE FAILURE MILEAGE WAS 73,500.
TRANSMISSION SHUDDERS WHILE CHANGING GEARS. HAD BOMMARITO FORD DEALERSHIP IN HAZELWOOD, MO INSPECT ON 12/7/2016. WAS TOLD THE CLUTCH NEEDS REPLACEMENT. THE CAR HAS 19,674 MILES WHEN INSPECTED. CLUTCH IS BACKED ORDER AND THE CAR HAS NOT BEEN FIXED.
MY CAR HAS BAD HESITATION INCREDIBALLY JERKY WHEN STARTING GRINDING NOISES TRANSMISSION NOT SHIFTING PROPERLY FORD MECHANICS HAVE ADMITTED TO KNOWING ABOUT THE PROBLEM AND HAS TOLD FORD THAT IT IS DANGEROUS. HESITATION WHEN ACCELERATING ESPECIALLY AT LOWER GEARS. MAKE SIT VERY DANGEROUS TO CROSS BUSY INTERSECTIONS. CURRENTLY DON'T HAVE ANY PICTURES BUT PLAN TO START RECORDING MY CAR.
TL* THE CONTACT OWNS A 2014 FORD FOCUS. WHILE ATTEMPTING TO MAKE A LEFT TURN, THE ENGINE STALLED WITHOUT WARNING. THE VEHICLE WAS TAKEN TO THE DEALER WHERE IT WAS DIAGNOSED THAT THERE WAS AN ISSUE WITH THE TRANSMISSION. ALSO, THE PCM/TCM CLUTCH NEEDED TO BE RE-LEARNED. THE VEHICLE WAS REPAIRED, BUT THE FAILURE PERSISTED. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE VIN WAS UNKNOWN. THE APPROXIMATE FAILURE MILEAGE WAS 27,300.
TL* THE CONTACT OWNS A 2014 FORD FOCUS. THE CONTACT STATED THAT THE VEHICLE LOST POWER WHILE DRIVING 75 MPH ON THE HIGHWAY. THE CHECK ENGINE INDICATOR ILLUMINATED ON THE INSTRUMENT PANEL WHEN THE FAILURE OCCURRED. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE FAILURE MILEAGE WAS 86,000. UPDATED 02/07/2017*CT CONSUMER STATE VEHICLE IS STILL STALLING AT TIMES. UPDATED 7/13/18*JB *TR
2014 FORD FOCUS. CONSUMER WRITES IN REGARDS TO VEHICLE INVOLVED IN A FOUR VEHICLE COLLISION, AIRBAGS DID NOT DEPLOY. *SMD
TL* THE CONTACT OWNS A 2014 FORD FOCUS. AFTER ATTEMPTING TO DRIVE, THE VEHICLE REACHED FIRST AND SECOND GEAR, STALLED, BUT CONTINUED TO ROLL. THE DEALER WAS NOTIFIED OF THE FAILURE AND STATED THAT THE VEHICLE WAS OPERATING AS DESIGNED. THE CONTACT MENTIONED THAT THE FAILURE WAS PROGRESSING AND FELT UNSAFE DRIVING THE VEHICLE. THE FAILURE MILEAGE WAS 40.
NHTSA RECALL NUMBER: 16V643 RECALL DATE: SEPTEMBER 2, 2016 MANUFACTURER RECALL NUMBER: 16S30 A DOOR LATCH WITH A FRACTURED PAWL SPRING TAB TYPICALLY RESULTS IN A "DOOR WILL NOT CLOSE" CONDITION.
TL* THE CONTACT OWNS A 2014 FORD FOCUS. WHILE ATTEMPTING TO ACCELERATE FROM A STOP, THE VEHICLE VIBRATED ABNORMALLY. THE DEALER DIAGNOSED THAT THE CLUTCH NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 5,999.
JERKING, SHUTTERING TRANSMISSION FROM STANDSTILL... SINCE I PURCHASED THE VEHICLE NEW.
TL* THE CONTACT OWNS A 2014 FORD FOCUS. WHILE DRIVING VARIOUS SPEEDS, THE VEHICLE JERKED OR ACCELERATED AS SOON AS THE BRAKE PEDAL WAS RELEASED AND WITHOUT DEPRESSING THE ACCELERATOR PEDAL. THERE WERE NO WARNING LIGHTS ILLUMINATED. THE VEHICLE WAS TAKEN TO A DEALER WHERE THE TRANSMISSION MODULE WAS REPROGRAMMED. THE ISSUE PERSISTED AND THE VEHICLE WAS TAKEN TO THE DEALER AGAIN WHERE THE CLUTCH WAS REPLACED. THE FAILURE RECURRED 1,000 MILES LATER. THE VEHICLE WAS TAKEN BACK TO THE DEALER FOR A THIRD TIME WHERE THE TRANSMISSION MODULE WAS REPROGRAMMED AGAIN. THE CONTACT STATED THAT THE CLUTCH ALSO NEEDED TO BE REPLACED, BUT THE PART WAS UNAVAILABLE. THE MANUFACTURER WAS NOTIFIED AND THE CONTACT WAS GIVEN THE NUMBER CSP:14M01 TO HAVE THE WARRANTY EXTENDED. THE FAILURE MILEAGE WAS 35,000.
TL* THE CONTACT OWNS A 2014 FORD FOCUS. WHILE ATTEMPTING TO BUCKLE THE PASSENGER SIDE SEAT BELT, THE SEAT BELT WOULD NOT RETRACT AND LOCK INTO A SECURED POSITION. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 12,000.
FROM THE FIRST WEEK I HAD THE CAR SOMETHING HAS BEEN WRONG WITH THE TRANSMISSION. IT JERKS AND DOESN'T ACCELERATE LIKE IT SHOULD, MAKES A HORRIBLE CRUNCHING SOUND. SEVERAL TIMES I HAVE BEEN IN THE TURNING LANE AND HAD AMPLE ROOM TO TURN BEFORE A CAR GOT TO ME BUT THE CAR JERKS AND STALLS SO THAT I HAVE ALMOST BEEN HIT BECAUSE IT HAS NO POWER. THE DEALER HAD THE CAR FOR A WEEK, SAID THEY "COULDN'T REPLICATE" WHAT I REPORTED. IT DOESN'T DO IT EVERY TIME BUT IF THEY REALLY DROVE IT FOR A WEEK, IT WOULD HAPPEN. EVERYONE WHO EVER RIDES IN THE CAR WITH ME ASKS WHY IT CHUGS LIKE IT DOES. I'M GOING TO GET INTO A WRECK ONE DAY BECAUSE I SHOULD HAVE PLENTY OF TIME TO MAKE MY TURN BUT THE CAR STALLS AND CHUGS SO MUCH THAT IT TAKES MUCH LONGER THAN IT SHOULD TO GET SAFELY INTO WHERE I AM TURNING. IT MAKES ME PICK A DATE BELOW, BUT THIS IS A SEVERAL TIMES A WEEK FOR 3 YEARS OCCURRENCE.
TL* THE CONTACT OWNS A 2014 FORD FOCUS. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBERS: 16V643000 AND 16V698000 (LATCHES/LOCKS/LINKAGES). THE PART TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. UPDATED 01/14/17*LJ
TL* THE CONTACT OWNS A 2014 FORD FOCUS. WHILE THE VEHICLE WAS PARKED AND/OR BEING DRIVEN IN THE RAIN, WATER WOULD FLOOD THE CABIN. THE DEALER REPLACED THE DOOR INSULATION; HOWEVER, THE ISSUE RECURRED CONTINUOUSLY. THE MANUFACTURER WAS NOTIFIED. THE VEHICLE WAS NOT REPAIRED. THE APPROXIMATE FAILURE MILEAGE WAS 25,000. UPDATED 01/10/2017*CT CONSUMER STATED HE WAS TOLD WEATHER STRIPPING HAD FAILED AND WAS REPAIRED. UPDATED 7/9/18*JB *TR
TL* THE CONTACT OWNS A 2014 FORD FOCUS. WHILE DRIVING APPROXIMATELY 12 MPH, THE CONTACT PAYING ATTENTION TO 3 PEDESTRIANS, A MOTHER AND 2 YOUNG CHILDREN, WHEN A VEHICLE CAME OUT OF NOWHERE CAUSING HER TO CRASH INTO THE SIDE OF THE VEHICLE. THE STEERING WHEEL AIRBAG FAILED TO DEPLOY BUT THE KNEE BOLSTER AIRBAG DID DEPLOY AND THE SEATBELT TENSIONER ACTIVATED. THE CONTACT SUSTAINED BRUISES TO THE RIGHT BREAST CAUSED BY THE PRESSURE OF THE SEAT BELT THAT RETRACTED DURING THE CRASH. THE CONTACT REQUIRED MEDICAL ATTENTION. A POLICE REPORT WAS FILED. THE VEHICLE WAS TOWED TO A GATE COLLISION CENTER. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS APPROXIMATELY 13,000. *SM
ON ACCELLERATION THE VEHICLE SHUTTERS AND RUMBLES AND DOESN'T "GO". I DON'T HAVE THE GAS MILEAGE FOR THIS VEHICLE THAT WAS ADVERTISED AS THIS RUMBLING AND SHUTTERING STALLS THE MOVEMENT AND CREATED A SORT OF PUSH BACK AND CAUSES THE RPM'S TO SKIP AND JUMP. IT HAPPENS SO MUCH AT TIMES I CAN'T SEEM TO MOVE THE CAR AND I WORRY THAT I WILL BE STALLED DURING AN INTERSECTION OR ATTEMPT TO GET OUT OF TRAFFIC FLOW. MY CAR HAS 42,000 MILES AT THIS POINT. IT HAPPENS EVERY TIME I DRIVE AND EVERY TIME THE CAR SHIFTS FROM 1ST TO 2ND GEARS. I HAVE A "POWER TRANSMISSION".
AFTER GOING THROUGH A BUMP ON A RESIDENTIAL STREET AT 30 MPH THE STEERING BECAME VERY DIFFICULT TO CONTROL THE CAR. I WAS LESS THAN ONE MILE FROM HOME AND MANAGED WITH GREAT DIFFICULTY TO MAKE IT TO MY HOME. COMPLETE STEERING FAILURE, THERE IS NO WAY TO DRIVE THE CAR. VERY GLAD IT WAS ME DRIVING AND NOT MY DAUGHTER AS THIS HAPPENED IN A CURVE. THE CAR HAS 43,000 MILES ON IT. OVER 600 COMPLAINTS ABOUT THIS ELECTRONIC POWER STEERING SYSTEM AND SINCE IT IS OUT OF WARRANTY THE REPAIRS ARE EXPECTED TO BE AT LEAST $2,000. WHAT IS NHTSA DOING ABOUT THIS PROBLEM. IT IS PRETTY OBVIOUS TO ME THERE IS A PROBLEM AND AN EMERGENCY RECALL NEEDS TO BE ISSUED. FORD AND IT'S LOCAL DEALERS ARE UNWILLING TO ADDRESS THE PROBLEM. WHAT'S GOING TO TAKE NHTSA! TO GET THIS PROBLEM FIXED.
TL* THE CONTACT OWNS A 2014 FORD FOCUS. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 16V643000 (LATCHES, LOCKS, LINKAGES); HOWEVER, THE REMEDY WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.
THIS IS THE SECOND FORD FOCUS I HAVE PURCHASED AND HAVE HAD PROBLEMS WITH MANUAL TRANSMISSION. I FEEL THE DEALER SHOULD OF TOLD ME THAT THE PROBLEM WAS NOT TAKEN CARE OF BEFORE SELLING ME ANOTHER VEHICLE THAT WAS STILL HAVING PROBLEMS. WHEN STARTING OUT AT A STOP SIGN THE CAR SHIMMIES, AND SPUTTERS BEFORE GETTING ANY POWER.
I PURCHASED THIS FOCUS IN SEPTEMBER OF 2013. LITTLE DID I REALIZE THAT THIS WAS PROBABLY ONE OF THE WORST MISTAKES I MADE IN MY LIFE THUS FAR. I DIDN'T EVEN HAVE THE CAR 3 MONTHS BEFORE THE TRANSMISSION ISSUE STARTED HAPPENING. I DON'T DRIVE ERRATIC OR AGGRESSIVE I HAVE TAKEN THE CAR TO THE DEALERSHIP 12 TIMES FOR THE SAME ISSUE SINCE I HAVE BOUGHT IT, TO THE POINT THAT I HAVE MADE FRIENDS WITH SOME OF THE GUYS THERE. THE CLUTCH HAS BEEN REPLACED 4 TIMES AND THE MODULE HAS BEEN REPROGRAMMED AND EVERYTHING THAT FORD CLAIMS WILL "FIX" THE ISSUE. IT HAS NOT BEEN FIXED, THE MOST RECENT TIME I TOOK THE CAR TO FIX IT I COULDN'T ACCELERATE ONTO THE HIGHWAY BECAUSE THE GEARS WOULDN'T GRAB AFTER SECOND, THEN THE CAR STALLED AND THE ENGINE SHUT OFF, SO I HAD TO NURSE THE CAR TO THE SIDE OF THE ROAD AND RESTART IT AND I FINALLY MADE IT TO THE DEALERSHIP. I CALLED FORD, AND THE BAD THING IS, IS THAT THEY KNOW THAT THIS PROBLEM EXISTS THEY JUST DON'T WANT TO DO ANYTHING BECAUSE THEY KNOW THAT THEY WILL LOSE MONEY. I FINALLY SPOKE TO A REP AT FORD THAT DIRECTED ME TOWARDS THE BBB BECAUSE SHE FOUND OUT THAT I WAS IN THE MILITARY, SAYING THAT THE MILITARY MEMBERS SHOULDN'T HAVE TO DEAL WITH THINGS LIKE THIS BECAUSE WE DO SO MUCH FOR THE COUNTRY. I HAVE CONTACTED THE BBB AND THEY FINALLY SAID THAT THEY WILL HAVE A RESOLUTION WITHIN 14 DAYS FROM YESTERDAY. AND WHAT IS REALLY ALARMING IS THAT THE ONLY REASON I FOUND OUT ABOUT THE BBB OPTION IS BECAUSE OF MY MILITARY SERVICE. IT IS RIDICULOUS BECAUSE I KNOW THIS ISSUE IS NATIONWIDE AND FORD WANTS NOTHING TO DO WITH IT. IT IS SAD TO SAY LIKE WITH THE ISSUE THAT TOYOTA HAD WITH THEIR CARS IS THAT SOMEONE HAS TO DIE AND SUE FORD BEFORE THIS ISSUE WILL GET RESOLVED, UNLESS YOU WANT TO TAKE DIRECT ACTION AGAINST FORD.
TL* THE CONTACT OWNS A 2014 FORD FOCUS. THE CONTACT STATED THAT THE VEHICLE EXPERIENCED HESITATION, JERKING, AND SHUTTERING WHILE BEING OPERATED AT LOWER SPEEDS. THE FAILURE OCCURRED WITHOUT WARNING. THE VEHICLE WAS TAKEN TO THE DEALER WHERE IT WAS DIAGNOSED AS A SHUTTERING TRANSMISSION. THE REMEDY WAS NOT PROVIDED. THE MANUFACTURER WAS NOT NOTIFIED. THE VIN WAS INVALID. THE FAILURE MILEAGE WAS APPROXIMATELY 10.
TL* THE CONTACT OWNS A 2014 FORD FOCUS. WHILE DRIVING 65 MPH, THE VEHICLE STALLED WITHOUT WARNING. THE VEHICLE WAS REPAIRED, BUT THE FAILURE RECURRED. THE MANUFACTURER WAS NOT MADE AWARE OF THE ISSUE. THE FAILURE MILEAGE WAS 58,858.
2014 FORD FOCUS. CONSUMER WRITES IN REGARDS TO VEHICLE TRANSMISSION ISSUES. *SMD THE CONSUMER STATED THE VEHICLE HAD NO POWER, IT JERKED AND SLIPPED UPON TAKE OFF. WHEN DRIVING UP A HILL, THE VEHICLE WENT VERY SLOW. *JB
TRANSMISSION HESITATION FROM A STOP POSITION TO START AN ACCELRATION.
TL* THE CONTACT OWNS A 2014 FORD FOCUS. WHILE ATTEMPTING TO ENTER THE VEHICLE, THE DOORS FAILED TO UNLOCK MANUALLY AND WITH THE KEY FOB. THE MANUAL KEY ONLY OPENED THE DRIVER DOOR AND NOT THE PASSENGER DOORS. THE VEHICLE WAS TAKEN TO THE DEALER WHERE IT WAS DIAGNOSED THAT THE LATCHES AND LOCKED NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE VIN WAS INCLUDED IN NHTSA CAMPAIGN NUMBER: 16V643000 (LATCHES/LOCKS/LINKAGES). THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE VIN WAS UNKNOWN. THE APPROXIMATE FAILURE MILEAGE WAS 38,248.
REAR WINDOW BLEW OUT WHILE DRIVING 45MPH OUTSIDE TEMPERATURE WAS 35 DEGREES .THIS HAPPENED 2 MILES FROM HOME RESIDENCE.SO WITHIN 4 MINUTES OF DRIVING
TL* THE CONTACT OWNS A 2014 FORD FOCUS. THE CONTACT STATED THAT WHILE DRIVING AT VARIOUS SPEEDS, THE VEHICLE WOULD HESITATE TO ACCELERATE AND THE TRANSMISSION WOULD SLIP. THE VEHICLE WAS TOWED TO THE DEALER FOR DIAGNOSIS WHERE IT WAS DIAGNOSED THAT THE TRANSMISSION CRANK HAD FAILED AND WOULD NEED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 24,000.
THE VEHICLE SHUDDERS WHEN THE AUTOMATIC TRANSMISSION SHIFTS BETWEEN FIRST AND SECOND GEAR. THE PROBLEM OCCURS WHEN ACCELERATING FROM A STANDING STOP.
THE VEHICLE SHIFTS BETWEEN GEARS BAD, SOMETIMES LATE AND SOMETIMES NOT AT ALL. ALSO THE VEHICLE DOES NOT SHIFT PAST THIRD GEAR. THIS IS NOT A ONE TIME ISSUE, THE CAR CONTINUES TO OPERATE THIS WAY.
TL* THE CONTACT OWNS A 2014 FORD FOCUS. THE CONTACT STATED THAT WHILE DRIVING AT 35 MPH, THE VEHICLE JERKED VIOLENTLY WITHOUT WARNING. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS 62,000.
TL* THE CONTACT OWNS A 2014 FORD FOCUS. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 16V643000 (LATCHES/LOCKS/LINKAGES). THE PART TO DO THE REPAIR WAS NOT AVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE. THE VIN WAS INVALID. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.
12,771 MILES, STARTER REPLACED. 14,207 MILES, FUEL PUMP REPLACED. 18,249 MILES FUEL PUMP REPLACED AND TRANSMISSION CONTROL MODULE REPROGRAM FOR FAILURE. 19,999 MILES REPLACE CLUTCH AND STARTER MOTOR ASSEMBLY. ABOUT 24,000 MILES, CAR NO START, BATTERY REPLACED "BAD BATTERY". 29,975 MILES CAR NO START, JUMPED TO START. 31,500 MILES NO START, BATTERY REPLACED "BAD BATTERY". APPROX 32,750 MILES, REPLACE CLUTCH AND WHATEVER ELSE THEY MAY FIND. THIS CAR STUTTERS IN FIRST GEAR (AUTOMATIC TRANSMISSION) WHEN IT WAS PURCHASED IT WAS FINE AND THEN A MONTH LATER IT STARTED TO SHAKE AND STUTTER ON ACCELERATION FROM A STOP, WHETHER IN TRAFFIC OR IN THE DRIVEWAY. FORD TOLD US THAT IT WAS A "SMART TRANSMISSION" AND THAT IT HAD TO GET USED TO TWO PEOPLE DRIVING THE CAR ALTHOUGH I AM THE PRIMARY DRIVER. NEW "CLUTCH PAC" ONLY TEMPORARILY SOLVES THE PROBLEM AND THEN IT STARTS ALL OVER AGAIN AFTER A MONTH OR SO. WE HAVE ALSO HAD A NO STARTING ISSUE. WE RECEIVED A LETTER FROM FORD ABOUT IT, BUT THEY CANT SEEM TO HELP AND WONT REPLACE TCM BECAUSE THEY SAY THE DEALERS CAN'T SHOW THE PART IS MALFUNCTIONING. *TR
I PURCHASED A CERTIFIED 2014 FORD FOCUS IN AUGUST 2015 WITH 48K MILES. DROVE IT LIKE TWO WEEKS WITHOUT ANY ISSUE, AFTERWARDS THIS TERRIBLE JERKING, GRINDING AND SHUDDER NOISE STARTED WHEN ACCELERATING FROM A STOP SIGN OR TRY TO SLOW DOWN AND ACCELERATE NEAR SPEED BUMPERS OR WHEN ACCELERATING WHILE GETTING A TURN. I TOOK IT TO THE DEALER. THEY DID A SOFTWARE UPDATE AND SAID IT NEEDS TO DRIVE 1000 MILES OR SO TO AUTOMATICALLY REPROGRAM THE TRANSMISSION'S COMPUTER BY UNDERSTANDING MY DRIVING PATTERNS. I FELT SOME IMPROVEMENT COMPARED TO HOW IT USED TO JERK WHILE CHANGING GEARS IN LOW GEARS. BUT STILL SHUDDER (OR GRINDING) NOISE CAN BE HEAR ONCE IN A WHILE WHEN ACCELERATING FROM A STOP OR DRIVING LOW SPEEDS AT SPEED BUMPS OR WHILE GETTING A 90 DEG TURN. MOST RECENTLY I FELT A MASSIVE JERKING AND GRINDING NOISE AGAIN DURING A COLD DAY WHEN TEMP BELOW 50F FOR THE FIRST TIME IN THE FALL THIS YEAR. THIS TIME IT IS PRETTY BAD AND I DON'T FEEL SAFE DRIVING SPECIALLY WHEN IT IS SNOWING...!! FORD NEED TO FIX THESE CARS ASAP ..!! *TR
MY CAR HAS A MIND OF ITS OWN. I HAVE COMPLAINED TO FORD MANY TIMES REGARDING THE CAR JUMPING SINCE THE DAY I BOUGHT IT. I HAVE BEEN TOLD " OH, ITS THE WAY IT WAS MADE." MY CAR COMPLETELY STOPPED ON ME BEFORE WHILE I WAS DRIVING WITH MY KIDS IN IT. I TOOK MY CAR BACK TO THE DEALER RIGHT THEN AND THEY REPROGRAM IT AND TOLD ME IT WAS FINE. I TOOK MY CAR BACK FOR THE BATTERY GOING TO COMPLETELY DEAD WITH A BRAND NEW CAR. TODAY AS I'M PICKING UP MY KIDS MY CHECK ENGINE LIGHT CAME ON. I TOOK MY KIDS HOME AND CALLED MY DAD AND WAS ADVISED TO GET A DIAGNOSIS TEST RAN ON MY CAR. TO MY SURPRISE MY CAR IS GETTING A ERROR CODE P090C? THIS IS AN ELECTRIC PROBLEM THAT IT SEEMS THAT MILLION OF DRIVERS HAVE GOTTEN THAT INVOLVES THE CLUTCH ACTUATOR LOW CIRCUIT. WHY DID I NOT RECEIVE A RECALL FOR THIS? I NEED SOME ANSWERS NOW BECAUSE THIS CAR HAS STOP BEFORE WITH MY CHILDREN WITH ME AND I WILL NOT DIE BECAUSE OF FORD. I NEED THIS ISSUE FIXED. *TR
I BOUGHT A 2014 FORD FOCUS SE JULY 2015 SINCE ITS BEEN IN AND OUT OF SHOP MY STEERING WHEEL IS GETTING TIGHT WHILE DRIVING WERE I CAN NOT CONTROL PLUS HESITATION ROLLING BACK WORDS SHUTTERING JERKING IT IV HAD THE STEERING RACK REPLACED TIERODS NOTHING WORKED THEN I GOT A RECALL LETTER ON THE TCM IT NEEDED 2 BE UPDATED DID THAT STILL DIDN'T HELP TOOK IT BACK THE TCM NEEDED TO BE REPLACED SO FORD TOLD ME IT WILL BE A COUPLE WEEKS BUT I CAN DRIVE IT AND THE TCM OR TRANS HAS NOTHING 2 DO WITH THE STEERING FINALLY GOT THE TCM REPLACED FEW WEEKS LATER BUT DIDN'T HELP AND SEEMED WORSE I CALLED FORD CORPORATE THEY WOULD NOT HELP AT ALL I KEPT CALLING BUT SAME RESULTS THEY WOULD NOT FIX IT WITH OUT ME PAYING A LOT OF MONEY AND THEY WOULD NOT BUY IT BACK CUZ IT HAD 70000 MILES I BOUGHT IT WITH 35000 RECENTLY I TOOK IT 2 A LOCAL SHOP BY WORK THEY DROVE IT TOLD ME MY TRANS IS MESSED UP IT IS NOT SHIFTING RIGHT AND THAT WILL CAUSE THE STEERING WHEEL THE MESS UP AS WELL I'M AFRAID TO DRIVE IT RISK MY LIFE AND MY CHILDREN LIVES BUT FORD STILL WILL NOT HELP ME AT ALL THIS CAR HAS HAD 7 RECALLS ON IT I CAN NOT CONTROL THE CAR I CAN NOT DRIVE THE CAR SINCE IT GETS STUCK AND I FEEL LIKE I GET WHIP LASH AND I'M AFRAID I'M GOING TO END UP GETTING IN TO A ACCIDENT THE LOCAL FORD DEALER TOLD ME THEY PUT THE WRONG TRANS IN IT THAT THEY BEEN HAVING ISSUES WITH THE TRANS I'M AFRAID I'M A BE ON THE FREEWAY AND ITS JUST GOING TO QUIT WORKING OR I'M A LOOSE CONTROL OR I WILL NOT BE ABLE TO GET UP TO SPEED FORD SHOULD BE HELPING US OUT SINCE THERE IS PAGES OF PEOPLE WITH SAME ISSUE THERE IS INVESTIGATIONS IN TO IT LAW SUITS AND MY LAST THING I CAN DO IS TALK TO A LAWYER AND THE NEWS AND FILE THIS COMPLAINT I BEEN FIGHTING WITH FORD CALLING GOING TO DEALERS FOR 6 MONTH NOW AND NO 1 WILL HELP NOT EVEN MY DEALER WHATS IT GOING TO TAKE SOME 1 2 DIE. *TR
TL* THE CONTACT OWNS A 2014 FORD FOCUS. WHILE AT A STOP SIGN AND DEPRESSING THE ACCELERATOR PEDAL, THE VEHICLE FAILED TO ACCELERATE WITHOUT WARNING. IN ADDITION, THE GEAR SHIFTER WOULD SHIFT INTO ANOTHER GEAR INDEPENDENTLY. THE VEHICLE WAS TAKEN TO A DEALER THREE TIMES, BUT THE CAUSE OF THE FAILURE COULD NOT BE DETERMINED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS UNKNOWN.
OUR FORD FOCUS HAS BEEN CHUGGING AND SLIPPING ON START FROM A STOP. FORD HAS REPLACED THE CLUTCH AND NOW 5 MONTHS LATER THE CLUTCH NEEDS T BE REPLACED AGAIN. FORD ISN'T HONORING THE EXTENDED POWER TRAIN . THIS IS A NONE DEFECT AND A REAL SAFETY ISSUE
TL* THE CONTACT OWNS A 2014 FORD FOCUS. WHILE DRIVING AT LOW SPEEDS. THE VEHICLE HESITATED WHILE AT A STOP SIGN. THERE WERE NO WARNING INDICATORS ILLUMINATED. THE DEALER REPLACED THE CLUTCH MODULE, BUT THE FAILURE RECURRED. THE MANUFACTURER WAS NOT NOTIFIED. THE FAILURE MILEAGE WAS 40,000.
TL* THE CONTACT OWNS A 2014 FORD FOCUS. WHILE ATTEMPTING TO ACCELERATE FROM A STOP, THE CONTACT DEPRESSED THE ACCELERATOR PEDAL AND THE RPMS INCREASED; HOWEVER, THE VEHICLE HESITATED TO MOVE FORWARD. THE VEHICLE WAS DIAGNOSED AND REPAIRED. THE CLUTCH WAS REPLACED AND RECALIBRATED, BUT THE FAILURE RECURRED. THE VEHICLE WAS TAKEN TO THE DEALER AND REPAIRED FOUR TIMES FOR THE EXACT SAME FAILURE. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURES. THE FAILURE MILEAGE WAS APPROXIMATELY 6,000.
I PURCHASED A NEW 2014 FORD FOCUS IN FEBRUARY 2015 WITH 15 MILES ON IT. DROVE THE CAR FOR 5 MONTHS WITH NO ISSUES, THEN IN JUNE I NOTICED A TERRIBLE SHUDDER WHEN ACCELERATING FROM A STOP SIGN. IT ALSO MAKES A GRINDING NOISE WHILE TRYING TO GET IN GEAR AND TAKE OFF. I HAVE TAKEN THE CAR BACK TO THE ORIGINATING DEALERSHIP 6 TIMES SO FAR. I''VE HAD THE CLUTCH REPLACED, THE TRANSMISSION HAS BEEN REPROGRAMMED 4 TIMES, AND STILL NO FIX. I WILL NOT ALLOW ANYONE TO DRIVE THE CAR, NOR WILL I LET ANYONE RIDE WITH ME IN IT DUE TO THE POOR PERFORMANCE. THE CAR IS EXTREMELY DANGEROUS TO OPERATE AND VERY EMBARRASSING TO MYSELF ON THE ROAD. IT HAS CHANGED THE WAY I DRIVE OTHER CARS AS WELL. I ANTICIPATE A SHUDDER, LURCH, JERK, GRIND FROM OTHER CARS WHILE I'M DRIVING DO TO WHAT I EXPERIENCE ON A DAILY BASIS IN THIS CAR. THE TIME, STRESS AND FRUSTRATION THIS CAR HAS CAUSED ME AND MY FAMILY IS EXHAUSTING AND SO DISAPPOINTING. THIS IS THE FIRST FORD THAT I'VE PURCHASED AND WILL DEFINITELY BE MY LAST. WORD OF MOUTH GOES A LONG WAY TOO. *TR
TAKATA RECALL
TL* THE CONTACT OWNS A 2014 FORD FOCUS. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 16V643000 (LATCHES/LOCKS/LINKAGES); HOWEVER, THE PART TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.
TL* THE CONTACT OWNS A 2014 FORD FOCUS. WHILE DRIVING VARIOUS SPEEDS, THE VEHICLE LOST POWER AND WOULD NOT ACCELERATE WHEN THE ACCELERATOR PEDAL WAS DEPRESSED. THE VEHICLE SHUDDERED. AFTER SHUTTING OFF THE VEHICLE AND RESTARTING THE ENGINE, THE VEHICLE OPERATED NORMALLY. THERE WERE NO WARNING INDICATORS ILLUMINATED. THE FAILURE RECURRED NUMEROUS TIMES. THE VEHICLE WAS TAKEN TO THE DEALER WHERE IT WAS DIAGNOSED THAT THE CLUTCH NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS 78,000. ...UPDATED 12/28/16 *BF UPDATED 01/03/17.*JB
VEHICLE VIOLENTLY SHAKES WHEN ACCELERATING FROM A STATIONARY POSITION AND WHEN ACCELERATING FROM LOW SPEED ( 10 MPH)
TL* THE CONTACT OWNS A 2014 FORD FOCUS. WHILE DRIVING VARIOUS SPEEDS, THE VEHICLE STALLED WITHOUT WARNING. THE CONTACT TOOK THE VEHICLE TO THE DEALER, BUT IT WAS NOT DIAGNOSED OR REPAIRED. SHORTLY AFTER, THE CHECK ENGINE AND TIRE PRESSURE WARNING INDICATORS ILLUMINATED. THE FAILURE OCCURRED AT LEAST FOUR TIMES PER WEEK SINCE THE VEHICLE WAS PURCHASED. THE DEALER WAS NOTIFIED SEVERAL TIMES. THE FAILURE MILEAGE WAS 100.
THE TRANSMISSION HESITATES WHEN STARTING UP, EXHIBITS A CLUNKING NOISE. LOSS OF POWER.
TL* THE CONTACT OWNS A 2014 FORD FOCUS. WHILE DRIVING AT SLOW SPEEDS, THE STEERING WHEEL BECAME DIFFICULT TO TURN. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC TO BE DIAGNOSED. THE CONTACT WAS INFORMED THAT THE POWER STEERING FAILED. THE VEHICLE WAS NOT REPAIRED. THE VEHICLE WAS NOT INCLUDED IN NHTSA CAMPAIGN NUMBER: 14V514000 (STEERING). THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 50,000.
PROBLEMS HARD SHIFTING FROM 1ST TO 2ND AND ONCE IN 3RD SHIFTING PROBLEM GOES AWAY. SAME AS TECHNICAL BULLETIN 14M01 BUT NOT ALL 2014S ARE COVERED.
TL* THE CONTACT OWNS A 2014 FORD FOCUS ELECTRIC. THE CONTACT STATED THAT THE VEHICLE EXPERIENCED A COMPLETE LOSS OF POWER. THE STOP SAFELY NOW WARNING INDICATOR ILLUMINATED. THE FAILURE OCCURRED APPROXIMATELY 4-5 TIMES PER DAY. THE DEALER COULD NOT REPLICATE THE FAILURE. THE MANUFACTURER WAS NOT NOTIFIED. THE VIN WAS INVALID. THE FAILURE MILEAGE WAS 15,290. UPDATED 01/10/17*LJ UPDATED 6/25/18*JB
TL* THE CONTACT OWNS A 2014 FORD FOCUS. THE CONTACT STATED THAT WHILE IN PARK, THE DOOR AJAR WARNING LIGHT ILLUMINATED. IN ADDITION, THE CONTACT NOTICED THAT THE REAR DRIVER'S SIDE DOOR FAILED TO CLOSE. THE CONTACT HAD TO FASTEN THE DOOR WITH A TWINE TO KEEP IT CLOSED. THE VEHICLE WAS TAKEN TO A DEALER WHERE IT WAS DIAGNOSED THAT THE VEHICLE NEEDED TO BE REPAIRED UNDER NHTSA CAMPAIGN NUMBER: 16V643000 (LATCHES/LOCKS/LINKAGES). HOWEVER, THE PART TO REPAIR THE VEHICLE WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 39,261.
TL* THE CONTACT OWNS A 2014 FORD FOCUS. THE CONTACT STATED THAT THE VEHICLE WAS TAKEN TO THE DEALER SEVERAL TIMES DUE TO A CLUTCH ASSEMBLY FAILURE. THE TRANSMISSION JERKED WHEN THE VEHICLE WAS STARTED, AND THE VEHICLE LUNGED FORWARD WHILE AT A STOP AND ON A HILL. THE VEHICLE WAS TAKEN TO THE DEALER TWICE TO SERVICE THE VEHICLE FOR TWO DIFFERENT RECALL REMEDIES, WHICH FAILED TO REMEDY THE FAILURES. THE CONTACT LATER RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 16V698000 (LATCHES/LOCKS/LINKAGES, STRUCTURE). THE MANUFACTURER INDICATED THAT THE PARTS MAY NOT BECOME AVAILABLE UNTIL MID 2017. THE MANUFACTURER WAS NOTIFIED OF THE FAILURES. THE FAILURE MILEAGE WAS UNKNOWN. VIN TOOL CONFIRMS PARTS NOT AVAILABLE. UPDATED 12/20/16*LJ UPDATED 12/22/16.*JB
FOLLOWING MY LOW TIRE PRESSURE INDICATOR COMING ON, I NOTICED THE POWER STEERING ISSUE AS I WAS PULLING INTO A PARKING SPOT, AND MY STEERING WHEEL MADE A SQUEAKING OR WHINING SOUND. LATER, WHILE DRIVING ON A CITY STREET, AS I BEGAN TO MAKE A TURN, MY STEERING WHEEL STARTED HESITATING, AND MAKING A GEAR STRIPPING NOISE; THE STEERING COLUMN LOCKED UP AND WHEN I TRIED TO TURN THE WHEEL IT MADE A LOUD SQUEAKING SOUND. ALSO, MY TRANSMISSION SHUTTERS WHENEVER I ACCELERATE AND SLOW DOWN. THE TRANSMISSION ISSUE WAS INITIALLY REPAIRED VIA A SOFTWARE UPDATE BEFORE THE WARRANTY EXPIRED, BUT IT HAS SINCE STARTED TO MALFUNCTION AGAIN.
TL* THE CONTACT OWNS A 2014 FORD FOCUS. WHILE DRIVING 45 MPH, THE VEHICLE FAILED TO SHIFT PROPERLY WITHOUT WARNING. THE FAILURE OCCURRED ON TWO OCCASIONS. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 12,000.
TL* THE CONTACT OWNS A 2014 FORD FOCUS. THE CONTACT STATED THAT THE DEALER REPLACED THE CLUTCH ASSEMBLY THREE TIMES, BUT THE FAILURE CONTINUED. THE VEHICLE RANDOMLY STALLED, LUNGED FORWARD, AND THE GEARS SKIPPED SEVERAL TIMES WHEN PLACED IN REVERSE. THE CONTACT WAS UNABLE TO DETERMINE IF THE VEHICLE WOULD BE REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE AND PROVIDED NO SOLUTION. THE FAILURE MILEAGE WAS NOT AVAILABLE.
TRANSMISSION IN THE NEW 2014 FORD FOCUS STARTED SHUDDERING AND SLIPPING. IT WOULD ROLL BACKWARDS ON HILLS. IT WOULD SLIP IN SLOWER TRAFFIC. ON TAKEOFF IT WOULD SHUDDER. TOOK THIS IN TO HAVE FIXED. AND HAS BEEN IN SHOP 3 TIMES. THIS IS DANGEROUS IN TRAFFIC. 4 DIFFERENT TIMES WAS ALMOST HIT BY ANOTHER VEHICLE WHEN I WOULD TRY TO TAKE OFF AND THEY WOULD SLAM ON THEIR BRAKES BEHIND ME. AND IT WOULD JUST RAM ON TAKE OFF AT A LIGHT AND ALMOST HIT VEHICLE IN FRONT OF ME. THIS IS DANGEROUS AND MANY HAVE REPORTED THIS TO FORD. SEEMS NO ONE CAN GET ANYTHING DONE. THIS IS A MAJOR PROBLEM WITH THE TRANSMISSIONS. THIS SHOULD HAVE ALREADY BEEN ON THE RECALL LIST. PLEASE HELP ALL OF US WHOM HAVE SUFFERED AND BEEN SCARED FOR OUR LIVES. PLEASE LOOK INTO THIS THOROUGHLY. SO MANY MANY COMPLAINTS
TL* THE CONTACT OWNS A 2014 FORD FOCUS. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 16V643000 (LATCHES/LOCKS/LINKAGES) HOWEVER, THE PART TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE.
THE CAR WAS DRIVING ROUGH AND STALLED WHILE IDLING AT A RED LIGHT IN A LEFT TURN LANE ON A 6-LANE STATE HIGHWAY. IT WOULDN'T RESTART. I HAD TO HAVE IT TOWED TO A NEARBY MECHANIC WHO DISCOVERED THAT THE FUEL PUMP WAS BAD AND HAD TO BE REPLACED.
TL* THE CONTACT OWNS A 2014 FORD FOCUS. WHILE DRIVING 5 MPH, THE VEHICLE JERKED VIOLENTLY WITHOUT WARNING. THE VEHICLE WAS REPAIRED, BUT THE FAILURE RECURRED. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS UNKNOWN.
TL* THE CONTACT OWNS A 2014 FORD FOCUS. WHENEVER THE VEHICLE ACCELERATED FROM A STOP, IT VIBRATED WITHOUT WARNING. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 68,000.
TL* THE CONTACT OWNS A 2014 FORD FOCUS. WHILE DRIVING VARIOUS SPEEDS AND DEPRESSING THE ACCELERATOR PEDAL, THE VEHICLE HESITATED TO RESPOND AND SHUTTERED WITHOUT WARNING. THE VEHICLE WAS TAKEN TO A DEALER WHERE IT WAS DIAGNOSED THAT THE INTERNAL CLUTCH FAILED AND NEEDED TO BE REPLACED. THE VEHICLE WAS REPAIRED. WHILE DRIVING AT AN UNKNOWN SPEED, THE REAR HATCH OPEN WARNING INDICATOR ILLUMINATED. IN ADDITION, THE DOORS BEGAN TO LOCK AND UNLOCK INDEPENDENTLY. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 16V643000 (LATCHES/LOCKS/LINKAGES); HOWEVER, THE PART TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE FAILURE MILEAGE WAS 24,172. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.
TL* THE CONTACT OWNS A 2014 FORD FOCUS. WHILE DRIVING VARIOUS SPEEDS, THE VEHICLE HESITATED TO MOVE FORWARD AND SHOOK FORCEFULLY. THERE WERE NO WARNING INDICATORS ILLUMINATED. THE CONTACT STATED THAT THE TRANSMISSION SLIPPED WHILE SHIFTING INTO GEAR. THE DEALER MADE THREE ATTEMPTS TO RESET THE COMPUTER SYSTEM, BUT THE FAILURE RECURRED ON SEVERAL OCCASIONS. THE VEHICLE WAS NOT REPAIRED. THE FAILURE MILEAGE WAS 49,000.
TL* THE CONTACT OWNS A 2014 FORD FOCUS. THE CONTACT STATED THAT THE VEHICLE HESITATED AND MADE AN ABNORMAL NOISE WHEN IT CAME TO A COMPLETE STOP. THE FAILURE PROGRESSED WITHOUT WARNING. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS NOT AVAILABLE.
TL* THE CONTACT OWNS A 2014 FORD FOCUS. WHILE DRIVING VARIOUS SPEEDS, THE VEHICLE SHUTTERED AND JERKED WITHOUT WARNING. THE VEHICLE WAS TAKEN TO THE DEALER WHERE IT WAS CONFIRMED THAT THE TRANSMISSION WAS THE REASON FOR THE FAILURE AND THE TRANSMISSION NEEDED TO BE REPLACED. THE VEHICLE WAS REPAIRED, BUT THE FAILURE RECURRED. THE VEHICLE WAS BROUGHT BACK TO THE DEALER A TOTAL OF TWELVE TIMES FOR THE SAME FAILURE. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 5,000.
TL* THE CONTACT OWNED A 2014 FORD FOCUS. WHILE DRIVING 70 MPH WITH THE CRUISE CONTROL ACTIVATED, THE STEERING WHEEL VIBRATED WHEN THE CRUISE CONTROL WAS DEACTIVATED. THE CONTACT LOST CONTROL OF THE VEHICLE AND CRASHED INTO A GUARDRAIL. THERE WERE NO WARNING INDICATORS ILLUMINATED. THE VEHICLE WAS TOWED AND DEEMED A TOTAL LOSS AT THE SALVAGE YARD. THE POLICE WAS NOTIFIED BUT THE CONTACT WAS UNAWARE IF A REPORT WAS FILED. THE CONTACT WAS TAKEN TO THE HOSPITAL BY AMBULANCE FOR OBSERVATION OF CHEST PAINS. THE AIR BAGS DID NOT DEPLOY. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE. THE VIN WAS INVALID. THE FAILURE MILEAGE WAS 55,000.
TL* THE CONTACT OWNS A 2014 FORD FOCUS. THE CONTACT STATED THAT ALL OF THE DOOR LATCHES FAILED TO LOCK AND UNLOCK INTERMITTENTLY WITHOUT WARNING. THE CONTACT LATER RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 16V643000 (LATCHES/LOCKS/LINKAGES). THE NOTICE INDICATED THAT THE PARTS HAD NOT YET BEEN SUPPLIED TO THE DEALER. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS NOT AVAILABLE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.
REPEATED ISSUES WITH TRANSMISSION, SHUTTERING WHEN DRIVING. ALSO HAVE HAD THE CARE HESITATE WHEN ACCELERATING FROM A STOPPED LOCATION ALMOST CAUSING AN ACCIDENT TWO DIFFERENT TIMES. TOOK CAR INTO DEALER TO GET FIXED AND THEY STATED THEY WERE UNABLE TO FIND ISSUE. CONTACTED FORD MOTOR COMPANY CORPORATE OFFICE REQUESTING A BUYBACK DUE TO THE UNSAFE CONDITIONS, THEY DID AN "GOOD FAITH REVIEW" AND INFORMED ME THAT THEY WOULD NOT BUY BACK MY CAR. THE WOULD NOT EXPLAIN THE REASONING OR ISSUE AND PAPERWORK SHOWING THE REVIEW, "FORD DOES NOT HAVE TO RELEASE THE FINDINGS SINCE IT WAS A GOOD FAITH REVIEW".
EVERY TIME I HAVE TO TAKE IT BACK TO DEALER FOR TRANSMISSION REPAIR OR RECALL ITS WORSE THAN BEFORE THEY WORKED ON IT. EVERY TIME I TAKE OFF IT JUMPS & JERKS, EVERY TIME I REMOVE MY FOOT FROM ACCELERATOR IT DOWN SHIFTS.
SINCE I BOUGHT A USED 2014 FORD FOCUS, THIS YEAR, THERE HAS BEEN A GRINDING STUTTERING SHAKING AND JERKING OF THE TRANSMISSION WHEN IN MOTION. THIS HAPPENS WHETHER THE CAR IS ON THE HIGHWAY OR AT A LOW RATE OF SPEED BUT MOSTLY WHEN DRIVING FORWARD FROM PARK. FORD ATTEMPTED TO UPGRADE THE SOFTWARE TO THE TRANSMISSION SEVERAL TIMES WHICH HAS NEVER WORKED. THIS IS A KNOWN ISSUE TO FORD AND THEY ARE CLAIMING THAT IT IS A CHARACTERISTIC OF THE TRANSMISSION AND IT IS NORMAL ACTIVITY. THE TRANSMISSION SHUTTERS AND JERKS SO MUCH THAT THE CAR WILL NOT SHIFT AND WILL NOT MOVE FORWARD APPROPRIATELY AND I HAVE COME CLOSE TO GETTING REAR-ENDED SEVERAL TIMES BECAUSE THE TRANSMISSION CANNOT CATCH UP WITH THE ACCELERATION. I AM ASKING FORD FOR ASSISTANCE IN TRADING THE CAR IN SINCE THE VALUE IN THE CAR DEPRECIATED SO MUCH BECAUSE OF ALL OF THE TRANSMISSION ISSUES AND THEY ARE REFUSING TO HELP ME. MY THIRD FORD, NEVER AGAIN!!!
TL* THE CONTACT OWNS A 2014 FORD FOCUS. WHEN ATTEMPTING TO ACCELERATE FROM A STOP, THE VEHICLE JUMPED AS IF IT WOULD ACCELERATE AT A HIGH SPEED. THE DEALER STATED THAT THERE MAY BE AN ISSUE WITH THE TRANSMISSION; HOWEVER, THEY WERE UNABLE TO DIAGNOSE THE VEHICLE. THE VEHICLE WAS NOT REPAIRED. THE FAILURE RECURRED. THE APPROXIMATE FAILURE MILEAGE WAS 46,000. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE.
TL* THE CONTACT OWNS A 2014 FORD FOCUS. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 16V643000 (LATCHES/LOCKS/LINKAGES); HOWEVER, THE PART TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.
TL* THE CONTACT OWNS A 2014 FORD FOCUS. WHILE ATTEMPTING TO EXIT THE VEHICLE, THE FRONT DRIVER SIDE DOOR WOULD NOT UNLOCK FROM THE INSIDE. THE CONTACT ALSO INDICATED THAT THE FRONT PASSENGER SIDE DOOR EXPERIENCED THE SAME FAILURE. THE VEHICLE WAS TAKEN TO THE DEALER, BUT THE FAILURE COULD NOT BE DUPLICATED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 7,000.
TL* THE CONTACT OWNS A 2014 FORD FOCUS. THE CONTACT STATED THAT THE VEHICLE EXPERIENCED VIOLENT JERKING AND HESITATION WHEN ACCELERATING FROM A COMPLETE STOP. THE FAILURE OCCURRED WITHOUT WARNING. THE DEALER DIAGNOSED THAT THE FAILURE WAS INHERENT TO THE VEHICLE'S TRANSMISSION. THE VEHICLE HAD ITS SOFTWARE UPDATED, BUT THE FAILURE RECURRED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS APPROXIMATELY 100.
TL* THE CONTACT OWNS A 2014 FORD FOCUS. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 16V643000 (LATCHES/LOCKS/LINKAGES); HOWEVER, THE PART TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS NOT MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.
TL* THE CONTACT OWNS A 2014 FORD FOCUS. WHILE STOPPED AT A TRAFFIC LIGHT, THE VEHICLE ROLLED BACKWARDS SUDDENLY. THE VEHICLE WAS TAKEN TO THE DEALER WHERE IT WAS DIAGNOSED THAT THE TRANSMISSION NEEDED TO HAVE THE SOFTWARE UPDATED. THE VEHICLE WAS REPAIRED, BUT THE FAILURE RECURRED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 200.
TL* THE CONTACT OWNS A 2014 FORD FOCUS. WHEN THE ACCELERATOR PEDAL WAS DEPRESSED, THE VEHICLE SHOOK VIOLENTLY WITHOUT WARNING. THE FAILURE RECURRED NUMEROUS TIMES. THE VEHICLE WAS TAKEN TO THE DEALER WHERE IT WAS DETERMINED THAT THE VEHICLE WAS OPERATING NORMALLY. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS APPROXIMATELY 12,000.
WARNING LIGHT CAME ON STATING "STEERING ASSIST FAULT". . WE LOST ALL POWER STEERING WHILE DRIVING THE CAR. WE WERE ABLE TO GET THE CAR INTO A REST AREA OFF THE HIGHWAY. WE HAD NO POWER STEERING AND IT MADE IT VERY DIFFICULT TO OPERATE THE CAR. THE STEERING GEAR NEEDED TO BE REPLACED AT 36,900 MILES AT A COST OF $2,121.74. FORD CUSTOMER SERVICE WAS NO HELP AT ALL TO ME. THEY WERE SUPPOSE TO RETURN CALLS WITHIN 4 HOURS AND IT TOOK ME 10 DAYS UNTIL I WAS ABLE TO GET A CALL BACK.THERE CURRENTLY IS NO RECALL BUT 900 MILES PAST WARRANTY I WOULD NOT EXPECT THIS TO HAPPEN.
I'VE HAVE HAD TO HAVE THREE UPDATES DONE FOR THE TRANSMISSION. ABOUT A MONTH AGO, I ALMOST GOT KILLED PULLING ONTO A COUNTRY HIGHWAY, DUE TO INABILITY TO PICK UP POWER AND THEY HAD TO REPLACE THE CLUTCH. TODAY, THE CAR HAD TO BE TOWED TO THE DEALERSHIP DUE TO LACK OF POWER, HESITATING, AND ODD NOISE WHILE DRIVING. THIS CAR ISN'T 2 YEARS OLD, AND IT'S BEEN CONSTANT PROBLEMS.
CLUTCH IN AUTOMATIC TRANSMISSION IS STALLING, CAR SHUTTERS AT 24,000 MILES. CAR DOESN'T WANT TO GO UP HILLS, AND ACTS MINE IT'S STALLING OUT WHEN YOU PULL OUT. THIS IS MY DAUGHTERS CAR AND I DO NOT FEEL SHE IS SAFE.
MY TRANSMISSION HAS BEEN PROGRESSIVELY GETTING WORSE ON MY 2014 FORD FOCUS. IT SHUDDERS, JERKS, AND HESITATES WHEN I START ACCELERATING. I TOOK IT TO THE DEALER FOR SERVICE AND THEY HAVE TO CHANGE THE CLUTCHES WHICH TAKES THEM 8 DAYS! THE CAR HAS ONLY 27,500 MILES ON IT.
POWER LOSS TO DRIVE TRAIN AND VEHICLE DISPLAYS "STOP SAFELY NOW" MESSAGE. THIS HAD HAPPENED REPEATEDLY WHILE VEHICLE WAS IN MOTION ON PUBLIC ROADS.
TL* THE CONTACT OWNS A 2014 FORD FOCUS. THE CONTACT STATED THAT THE VEHICLE JERKED VIOLENTLY WHEN THE ACCELERATOR PEDAL WAS DEPRESSED. THE FAILURE OCCURRED WITHOUT WARNING. THE VEHICLE WAS TAKEN TO THE DEALER, BUT THE DIAGNOSTIC RESULTS WERE NOT DISCLOSED. THE VEHICLE WAS REPAIRED; HOWEVER, THE FAILURE RECURRED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS APPROXIMATELY 200.
TL* THE CONTACT OWNS A 2014 FORD FOCUS. WHILE DRIVING VARIOUS SPEEDS, THE FRONT PASSENGER SIDE DOOR OPENED INDEPENDENTLY. THE VEHICLE WAS TAKEN TO THE DEALER WHERE IT WAS CONFIRMED THAT THE VEHICLE WAS INCLUDED IN NHTSA CAMPAIGN NUMBER: 16V643000 (LATCHES/LOCKS/LINKAGES). THE PART TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE CONTACT MENTIONED THAT THE DEALER WAS ONLY AGREEING TO REPAIR THE DOOR LATCH THAT FAILED DUE TO A PART SHORTAGE. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 33,400.
WHILE DRIVING ON CITY STREETS THE TRANSMISSION SLIPS AND JERKS AND SOUNDS LIKE IT'S GOING TO FALL OUT OF THE VEHICLE. THIS IS A KNOWN ISSUE BY FORD WITH THIS VEHICLE AND IS UNSAFE TO DRIVE, ESPECIALLY MERGING INTO TRAFFIC. FORD NEEDS TO BUY ALL THESE VEHICLES BACK! THIS CONTINUES TO HAPPEN ON A DAILY BASIS. IT'S BEEN IN FOR REPAIR TWICE AND A RECALL ONCE. STILL NOT FIXED. I WOULD SELL THIS CAR IF I COULD BUT THE VALUE HAS DROPPED SIGNIFICANTLY DUE TO THIS KNOWN ISSUE.
WITHIN THE FIRST 10,000 MILES OF OWNERSHIP THE TRANSMISSION IN OUR 2014 FORD FOCUS HAS BEEN REBUILT AND THE CLUTCH HAS BEEN REBUILT/FIXED AS WELL AS MULTIPLE SOFTWARE UPDATES APPLIED, AND WE HAVE COMPLAINED EVERY TIME WE TAKE THE CAR IN FOR SERVICE THAT THE TRANSMISSION IS STILL BROKEN. IT SHUDDERS, JERKS, RUMBLES, HARD SHIFTS AND EVEN COMES CLOSE TO STALLING WITH NO ACCELERATION/MOVEMENT AT TIMES. I FEAR DRIVING IT THAT I CANNOT TAKE OFF FROM A STOP SAFELY WITHOUT THE TRANSMISSION FAILING AND I WILL END UP BEING HIT BY ANOTHER VEHICLE AS A RESULT. THIS TRANSMISSION IS DANGEROUS AND WILL RESULT IN ACCIDENTS. WORST TRANSMISSION I HAVE EVER OWNED AND FORD WILL NOT FIX NOR BUY US OUT OF THE CAR...ITS A LEMON!
GOING LESS THAN 10 MPH THE CAR WAS MAKING A WIDE TURN ON MY STREET IN FRONT OF MY HOUSE WHEN FOCUS ACCELERATED AND WENT THROUGH A WIRE FENCE, TAKING DOWN A METAL STAKE, OVER LIMESTONE BOULDERS BEFORE HITTING A TREE, STUMPS, AND BUSHES ON MY PROPERTY. AIR BAGS DID NOT EMPLOY. WINDSHIELD TOTALLY SHATTERED WITH HOLES FROM TREE BRANCHES. BODY OF CAR SEVERELY DAMAGED IF NOT TOTALED. INSURANCE ADJUSTER WILL DETERMINE ON WEDNESDAY 9/28/2016
SINCE SINCE BOUGHT THIS CAR BRAND-NEW IN 2014 THERE HAS BEEN A GRINDING STUTTERING SHAKING AND JERKING OF THE TRANSMISSION WHEN IN MOTION. THIS HAPPENS WHETHER THE CAR IS ON THE HIGHWAY OR AT A LOW RATE OF SPEED BUT MOSTLY WHEN DRIVING FORWARD FROM PARK. FORD ATTEMPTED TO UPGRADE THE SOFTWARE TO THE TRANSMISSION SEVERAL TIMES WHICH HAS NEVER WORKED. THIS IS A KNOWN ISSUE TO FORD AND THEY ARE CLAIMING THAT IT IS A CHARACTERISTIC OF THE TRANSMISSION AND IT IS NORMAL ACTIVITY. THE TRANSMISSION SHUTTERS AND JERKS SO MUCH THAT THE CAR WILL NOT SHIFT AND WILL NOT MOVE FORWARD APPROPRIATELY AND I HAVE COME CLOSE TO GETTING REAR-ENDED SEVERAL TIMES BECAUSE THE TRANSMISSION CANNOT CATCH UP WITH THE ACCELERATION. I AM ASKING FORD FOR ASSISTANCE IN TRADING THE CAR IN SINCE THE VALUE IN THE CAR DEPRECIATED SO MUCH BECAUSE OF ALL OF THE TRANSMISSION ISSUES AND THEY ARE REFUSING TO HELP ME.
I BOUGHT THE VEHICLE IN 2014 NEW. A LITTLE LESS THAN A YEAR AFTER I HAD THE CAR, I STARTED HAVING PROBLEMS WITH THE SYNC SYSTEM THAT ALLOWS ME TO USE MY CELL PHONE HANDS FREE. IT WILL STAY PAIRED WITH MY PHONE FOR ABOUT 3 TO 4 WEEKS AND THEN WILL DROP THE CONNECTION WITH MY PHONE. I HAVE HAD IT IN TO THE DEALERSHIP 5 TIMES AND THE PROBLEM IS STILL NOT FIXED. I HAVE BEEN IN CONTACT WITH THE REGIONAL MANAGER OF FORD CORPORATE AND THEY ARE REFUSING TO GIVE ME A BUYBACK OPTION SO I CAN GO PURCHASE ANOTHER VEHICLE THAT WILL ACTUALLY WORK WITH MY CELL PHONE. IT IS THEIR PROBLEM WITH THEIR VEHICLES AND THEY ARE REFUSING TO TAKE RESPONSIBILITY FOR A DEFECTIVE PRODUCT.
TL* THE CONTACT OWNS A 2014 FORD FOCUS. WHILE DRIVING 30 MPH, THE ENGINE HESITATED AND ATTEMPTED TO STALL. THE TRANSMISSION WARNING INDICATOR ILLUMINATED AND THE VEHICLE WOULD NOT SHIFT INTO REVERSE. THE VEHICLE WAS TAKEN TO A DEALER, BUT WAS NOT DIAGNOSED OR REPAIRED. THE VIN WAS NOT INCLUDED IN NHTSA CAMPAIGN NUMBER: 15V813000 (ELECTRICAL SYSTEM). THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS APPROXIMATELY 100,000.
MY 2014 FORD FOUS HAS A SHUDDERING AND SHIFTING ISSUES ON ACCELERATION. SOMETIMES MY CAR WILL NOT GO INTO GEAR. FORD KEEPS TELLING ME THAT IS NORMAL AND TO BRING THE CAR IN IF THE CHECK ENGINE LIGHT COMES ON. MY FEAR IS THAT THIS WILL HAPPEN IN A INTERSECTION CAUSING A ACCIDENT. FORD IS JUST DRAGGING THIER FEET ON THIS ISSUE UNTIL THE WARRANTY EXPIRES AND CONSUMERS LIKE ME ARE LEFT WITH THE BILL. FORD KNOWS THAT THERE ARE PROBLEMS AND REFUSES TO FIX IT. DOES IT TAKE THE MOTORING PUBLC TO LOSE LIVES BEFORE ANYTHING IS DONE?
REAR PASSENGER DOOR LATCH BROKE WHILE IN MOTION; DOOR WILL NOT CLOSE OR LOCK.
TRANSMISSION HESITATION FROM A STOP, TYPICALLY IN GEAR (DRIVE OR SPORTMODE), SOMETIMES SEVERE, CAUSING JERKING. BEEN HAPPENING LITERALLY SINCE I'VE OWNED THE VEHICLE, BUT SEEMS TO BE NOW MORE PRONOUNCED, ESPECIALLY AFTER LONGER DRIVES. ON THE HIGHWAY WITH STOP & GO TRAFFIC, AND THIS PROBLEM IS VERY UNSETTLING AND DANGEROUS.
TRANSMISSION JERKS VIOLENTLY AT LOW SPEEDS, DANGEROUS AND UNDRIVABLE.
WHEN STOPPED AT A LIGHT OR SOMETHING, CAR HESITATES LIKE IT'S GONNA DIE. THE RPM'S SHOOT WAY UP AND IF I GO TO BRAKE, THEY LIKE ALMOST GET STUCK IN HIGH RPM. TRANSMISSION SHUTTERS. TIRE PRESSURE WARNING LIGHT STAYS ON WHEN I'VE CHECKED THE TIRES PRESSURE AND EVERYTHING
TL* THE CONTACT OWNS A 2014 FORD FOCUS. WHILE DRIVING 10 MPH AND DEPRESSING THE ACCELERATOR PEDAL, THE VEHICLE SHOOK AND LOST POWER. THE FAILURE RECURRED NUMEROUS TIMES. THE VEHICLE WAS TAKEN TO THE DEALER WHERE IT WAS DIAGNOSED THAT THE TRANSMISSION COMPUTER NEEDED TO UPDATED. THE VEHICLE CLUTCH WAS REPLACED; HOWEVER, THE FAILURE RECURRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 18,000.
MY 2014 FORD FOCUS HESITATE, THEN IT TAKES OFF, WHEN MERGINING INTO TRAFFIC IT STALLS, TRANSMISSION SEEMS TO BE SLIPPING, I WAS ALMOST HIT TWICE FROM IT STALLING, TRANSMISSION SERVICE LIGHT COMES ON, RADIO DISPLAY NOT WORKING
WHEN I PUT IT IN DRIVE MODE IT GOES BACK WORDS.WHEN I'M DRIVING FOR ABOUT 20 MIN IT SHOWS MY E BRAKE IS ON AND SAYS TRANSMISSION AT FAULT AND ENGIN AT FAULT
1.TRANSACTION WAS SLIPING HAD TO TAKE IN GOT IT OUT AN HAD TO TAKE IT IN FOR THE SECOND TIME FOR THE TRANSACTION 2. TOOK CAR BACK CUZ IF I HONKED THE HORN THE CAR WOULD DIE I HAD TO PUT IT IN PARK AND TAKE THE KEY OUT AN HIT THE ALARM RESET THE ALARM TO START THE CAR IT BEEN IN THE SHOP GOING ON THREE TIMES NOW I WAS DRIVING ON THE FREEWAY THE CAR DIED AN ALAM LIGHT HORN GO OFF AN DIES ON THE FREEWAY NOT SAFE AT ALL I HAD TO PUT IT IN PARK ON FREEWAY
WE BOUGHT THIS CAR TO HAVE A SAFE, RELIABLE VEHICLE. I LIVE IN A MOUNTAIN COMMUNITY WITH PLENTY OF WILDLIFE AND VERY FEW OTHER DRIVERS ON THE ROAD. MY CAR BROKE DOWN ON THE MOUNTAIN HIGHWAY WHEN LEAVING FOR WORK AT 5:15AM. I GOT BARELY 2 MILES FROM HOME AND I LOST POWER AND THE CHECK ENGINE LIGHT CAME ON. THE CAR WOULD NOT ACCELERATE MORE THAN 10 MILES PER HOUR AND JERKED, HESITATED, MADE GRINDING NOISE. IT HAS HESITATED FROM TAKE OFF SINCE WE'VE HAD IT. WE RECEIVED A RECALL NOTICE AND TOOK IT IN IMMEDIATELY. THAT DID NOTHING TO TAKE CARE OF THE PROBLEM. NOW IT STOPPED RUNNING COMPLETELY AND THE CHECK ENGINE LIGHT CAME ON. IT WAS TOWED TO THE SHOP AND WE HAVE BEEN TOLD THAT THE PART (TCM MODULE) IS ON BACK ORDER AND WE COULD BE WITHOUT OUR CAR FOR 1 TO 8 WEEKS. THEY COULD CARE LESS THAT THIS IS OUR MAIN FORM OF TRANSPORTATION AND I WILL HAVE TO GET A RENTAL IN ORDER TO GET TO WORK IN ORDER TO MAKE CAR PAYMENTS FOR A CAR I CAN'T DRIVE. I ESCALATED MY CONCERNS ALL THE WAY UP TO CORPORATE CUSTOMER RELATIONS AT FORD. SO GOING INTO THE WEEKEND I HAD NO HELP AT ALL FROM ANYONE AT FORD AND WAS FORCED TO OBTAIN A RENTAL AT MY COST. SO FAR I'M LOOKING AT $300 AND PRAYING THAT MY CAR IS BACK BEFORE I HAVE TO RETURN THE RENTAL. THIS IS A BUNCH OF [XXX] FROM FORD. IT'S ALL OVER THE INTERNET THE ISSUES WITH THESE CARS. FOR THEM TO NOT PROVIDE ASSISTANCE WITH RENTALS IS THE WORST POSSIBLE SERVICE EVER. I BET THEY SURE WILL EXPECT MY PAYMENT ON TIME WON'T THEY? I'VE FILED CLAIMS WITH A LEMON LAW ATTORNEY AND A CLASS ACTION LAWSUIT ATTORNEY. AS WELL ON CARCOMPLAINTS.COM, CENTER FOR AUTO SAFETY AND NHTSA. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6).*TR
FOCUS 2014 BEEN IN THE DEALER SHIP IN FAIRFAX..TED'S FOR OVER A MONTH NOW .I CALLED 4 TIMES AND NO ONE ANSWERS MY CALLS OR RETURN THEM...I DON'T NEED THE CAR ANY MORE SINCE I HAD TO BUY ANOTHER ONE..I SHAKES WHEN EVER YOU IT STARTS MOVING VERY VIOLENTLY AND CONSTANTLY STALL FOR NO REASON IT'S NOT GOING ANYWHERE AND HAVE SOME SOUNDS THAT THE WHOLE ENGINE IS ABOUT TO BREAK...THE SEAT BELT DON'T WORK ALL THE TIME OR THE AIR BAGS OFFEN START BEEPING ON THE DASH BORD...IT'S BEEN A REALLY RUFF RIDE FOR A CAR THAT HAS LESS THEN 30000 LIMES ON IT...IT'S BEEN A REAL PROBLEM AND HEADACHE SINCE I GOT IT...RETURNED IT TO CHECK FEW TIME BUT NOTHING...CAN THEY PAY FOR MY CAR VALUE??? OR MY LAON??
WE ARE EXPERIENCING EXACTLY THE SAME ISSUE AS MANY OTHER PEOPLE (41) REPORTED ON THIS WEBSITE AND MORE PEOPLE ON OTHER WEBSITES ON INTERNET. NHTSA CONDUCTED OFFICIAL INVESTIGATION ON THIS ISSUE (NHTSA ACTION NUMBER: PE13031). WE HAVE TO UNFORTUNATELY REPORT THAT FORD HAS NOT ADDRESSED THIS ISSUE TILL THIS DATE (9-3-2016). OUR CAR WAS MULTIPLE TIMES IN DIFFERENT FORD DEALERSHIPS BUT NONE OF THEM WERE ABLE TO RESOLVE THE ISSUE. THE REPLACED BATTERY, HIGH VOLTAGE HARNESS, REPROGRAMMED PCM AND TPM MODULES SEVERAL TIMES BUT THE SERIOUS SAFETY ISSUE IS STILL PRESENT. WE HAVE EXPERIENCED THIS ISSUE MORE THAN 10 TIMES SINCE 2014 (WE STOPPED COUNTING), EVEN 5 TIMES IN ONE DAY. ISSUE: THE VEHICLE, WHILE IN MOTION, SUDDENLY LOSES POWER AND DRIVER RECEIVES A RED TRIANGLE INDICATOR AND THE MESSAGE "STOP SAFELY NOW" IN THE INSTRUMENT CLUSTER. DRIVER UNFORTUNATELY CANNOT STOP SAFELY BECAUSE THE VEHICLE LOSSES ALL ENGINE POWER AND IS DECELERATING VERY FAST SO THE DRIVER DOESN'T HAVE TIME TO PULL OVER WHILE IN TRAFFIC OR DRIVING ON A FREEWAY. WE WOULD LIKE NHTSA TO TAKE ACTION AGAIN AS THE ISSUE WAS NOT ADDRESSED IN 2013 AS STATED UNDER NHTSA ACTION NUMBER: PE13031. THIS IS SAFETY ISSUE NOT ONLY FOR THE DRIVER AND VEHICLE OCCUPANTS BUT ALSO FOR OTHER PEOPLE IN SURROUNDING VEHICLES.
TL* THE CONTACT OWNS A 2014 FORD FOCUS. WHILE ACCELERATING FROM A STOP, THE TRANSMISSION CLUTCH SHUTTERED WITHOUT WARNING. THE VEHICLE WAS TAKEN TO A LOCAL DEALER WHERE THE TRANSMISSION CONTROL MODULE WAS REPROGRAMMED. THE DEALER PROCEEDED TO REMOVE THE TRANSMISSION TO REPLACE THE DRY CLUTCHES. THE FAILURE RECURRED AND THE DEALER REPEATED THE SAME REMEDY. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE AND STATED THAT THERE WAS NO RECALL. THE FAILURE MILEAGE WAS APPROXIMATELY 30,000.
I WAS DRIVING IN STOP AND GO TRAFFIC AND A NOTICE CAME UP ON THE SCREEN THAT MY TRANSMISSION WAS HOT AND THAT I NEEDED TO STOP FOR 5 MIN. I PULLED OVER AND STOPPED FOR 5 MIN. AND BEGAN DRIVING AGAIN, AND WITHIN 5 MIN. THE NOTICE CAME BACK ON AND IT SMELLED LIKE FIRE. SO I PULLED OVER AND LET THE CAR IDLE UNTIL TRAFFIC WAS GONE AND THEN SINCE TRAFFIC WAS DONE, THE NOTICE NEVER CAME BACK UP.
SEVERE TRANSMISSION/CLUTCH PROBLEMS. SHUDDERS, HESITATES AND SURGES WHEN SHIFTING OR EVEN JUST DRIVING. CANNOT SLOW THEN ACCELERATE WITHOUT STOPPING WITHOUT HEAVY JERKING. WHEN TRYING TO PASS ON A FREEWAY, CAR FALLS INTO NEUTRAL AND WON'T ACCELERATE. CAR HAS FEWER THAN 10,000 MILES AND CLUTCH IS ALREADY 25% WORN.
DRIFTS BACKWARDS IN DRIVE, AND DRIFTS FORWARD IN REVERSE. NEW CLUTCH ORDERED FOR REPLACEMENT AT NO COST. MAY TAKE UP TO 10 WEEKS TO RECEIVE THE CLUTCH. DRIFTING OCCURS ON ANY INCLINE. ALSO, CAR SHUDDERS INTERMITTENTLY WHILE DRIVING, AS IF FRONT WHEELS ARE NOT TURNING SMOOTHLY (JERKING SENSATION). PURCHASED CAR WITH 26,800 MILES ON IT. HAVE SINCE LEARNED THAT THIS IS A COMMON FOCUS PROBLEM. FORD HAS ONLY EXTENDED THE WARRANTY COVERAGE TO THE TRANSMISSION CONTROL MODULE, UNDER CUSTOMER SATISFACTION PROGRAM 14M02. THIS PROGRAM STATES THAT THE FOCUS MAY EXPERIENCE INTERMITTENT LOSS OF TRANSMISSION ENGAGEMENT WHILE DRIVING.
TL* THE CONTACT OWNS A 2014 FORD FOCUS. THE CONTACT STATED THAT WHILE DRIVING AROUND A CURVE AT 25 MPH, THE STEERING WHEEL SEIZED AND THERE WAS AN ABNORMAL NOISE COMING FORM THE VEHICLE. THE CONTACT REDUCED SPEED TO 10 MPH DUE TO BEING CONCERNED FOR THEIR SAFETY. THE VEHICLE WAS TOWED TO AN INDEPENDENT MECHANIC WHO DIAGNOSED THAT THE POWER STEERING GEAR BOX NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 38,100.
TL* THE CONTACT OWNS A 2014 FORD FOCUS. WHEN THE ACCELERATOR PEDAL WAS DEPRESSED, THE VEHICLE SHUDDERED AND SHOOK VIOLENTLY. WHEN SHIFTING BETWEEN FIRST AND SECOND GEARS, THERE WAS AN ABNORMAL VIBRATION IN THE VEHICLE. ON SEVERAL OCCASIONS, WHEN THE ACCELERATOR PEDAL WAS DEPRESSED, THE VEHICLE OVER AND UNDER ACCELERATED AND THEN HESITATED. THE DEALER DIAGNOSED THAT THE MANUAL CLUTCH, POWER TRAIN CONTROL MODULE, AND TRANSMISSION CONTROL MODULE NEEDED TO BE REPLACED. THE VEHICLE WAS REPAIRED; HOWEVER, THE FAILURE RECURRED. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE. THE APPROXIMATE FAILURE MILEAGE WAS 32,000.
YES I JUST RECENTLY FINANCED A 2014 FORD FOCUS SE FROM THE DEALER SHIP IN HAGERSTOWN MD AFTER TWO DAYS OF DRIVING IT STARTED SHIFTING FUNNY I LOOSE POWER IT BUCKS AND ACTS LIKE IT'S GOING TO STALL I HAVE CHILDREN I TOLD FORD IN HAGERSTOWN THEY KNEW ABOUT THE TRANSMISSION PROBLEM AND DIDN'T TELL US THEY SAY THE TRANSMISSION IS JUNK THAT IT NEEDS REPLACED IT'S BEEN OVER A MONTH STILL HAVE NO TRANSMISSION AND THEY WON'T TELL ME WHY PLUS THE CAR IS DRIFTING BACKWARDS I'M AFRAID FORR I MY HUSBAND AND CHILDREN'S SAFETY I HAVE TO TRAVEL FOR MY WORK IT'S THE ONLY FAMILY VEHICLE I NEED SOME HELP PLEASE
TRANSMISSION RATTLES,CAR CANT FIND PROPER GEAR AT SLOW SPEEDS,SHIFTS UP AND DOWN AT RANDOM.SOMETIMES NO ACCELERATION AT TAKEOFF,DANGEROUS PULLING OUT INTO TRAFFIC.TCM HAS BEEN REPLACED AS WELL AS CLUTCH PACKS.CAR HAS BEEN BACK TO DEALER 4 TIMES.PURCHASED NEW 7/9/2014,,,,,CAR HAS 23000 MILES AND IS STILL UNDER WARRENTY.
TL* THE CONTACT OWNS A 2014 FORD FOCUS. THE CONTACT STATED THAT THE VEHICLE EXPERIENCED A LOSS OF POWER STEERING. THE VEHICLE WAS NOT DIAGNOSED NOR REAPIRED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE CONTACT REFERENCED NHTSA CAMPAIGN NUMBER: 14V284000 (STEERING); HOWEVER THE VIN WAS NOT PROVIDED. THE FAILURE MILEAGE WAS APPROXIMATELY 43,000.
RODENTS ARE EATING WIRES IN MY MOTOR. I SAW ON FORD WEBSITE THAT THEY ARE USING SOYBASED WIRE INSULATION. THERE IS A CLASS ACTION THAT HAS BEEN FILED BY CONSUMER AGAINST HONDA..WHO IS USING SAME SOYBASED PRODUCTS IN THEIR MANUFACTURING CAR PROCESS AND HAS EVEN INVENTED A DUCT TAPE COATED WITH A PRODUCT THAT SHOULD DETOUR RODENTS FROM CHEWING THESE WIRES IF IT IS WRAPPED AROUND THE WIRING INSIDE THE MOTOR. THEY REFUSE TO COVER..(FORD)..AND (HONDA) THESE REPAIRS UNDER OUR MANUFACTURES WARRANTY FOR DEFECTIVE MATERIAL..WHICH IS NOT FAIR TO US THE CONSUMER. IT WILL ME...FORD SAID....OVER TWO THOUSAND DOLLARS TO REPAIR. THIS SOYBASED PRODUCTS..ATTRACT THE RODENTS..AND EITHER SHOULD BE STOPPED IN THE MANUFACTURING OF CARS..OR MANUFACTURE TO BE REQUIRED TO..REPLACE..FREE OF CHARGE. IF THEY REPAIR..AT MY EXPENSE..RODENTS WILL ONLY CONTINUE TO BE LURED TO MY CARS..WIRING..TO CHEW IT UP AGAIN. THIS COULD RESULT IN FIRES..CRASHES..IS VERY DANGEROUS SITUATION..NOT TO MENTION..COSTLY TO US THE CONSUMER. HONDA WOULD NOT OF INVENTED THAT DUCT TAPE..BUT THEY DID BECAUSE THEY KNEW DARN WELL THAT IT IS ATTRACTING RODENTS. WE ALL WANT ECO FRIENDLY PRODUCTS..BUT NOT WHEN IT PUTS CONSUMERS..AT GRAVE RISK. I HAVE LIVED AT MY HOME FOR OVER 25 YEARS..NEVER..HAS THIS HAPPENED TO ME. THIS IS SECOND OCCURANCE. FIRST TIME COST ME UNDER THREE HUNDRED. I DO NOT WANT THIS TO COST ME MY OR MY CHILD'S LIFE..THE NEXT TIME.
I WAS DRIVING MY 2014 FORD FOCUS SE AND THE ENGINE LIGHT CAME ON. I TOOK MY CAR TO THE REPAIR SHOP AND WAS TOLD THAT MY FUEL TANK, FUEL PUMP AND VAPOR MANAGEMENT VALVE NEEDS TO BE REPLACED AND IT WILL COST 2000 DOLLARS. THIS WAS NOT COVERED BY WARRANTY. FORD REFUSES TO DO A RECALL EVEN KNOWING THERE WERE ISSUES WITH THIS PROBLEM
WHEN STARTING FROM A START, THE VEHICLE FREQUENTLY JUMPS, SURGES, AND OCCASIONALLY STALLS FOR SEVERAL SECONDS. MY WIFE WAS NEARLY HIT FROM BEHIND WHEN ENTERING AN INTERSTATE HIGHWAY WHEN THE VEHICLE STALLED FOR SEVERAL SECONDS.
FORD FOCUS EV- WHILE DRIVING THE VEHICLE LOSES POWER AND SHUTS DOWN SAYING "PLEASE PULL OVER SAFELY." HAVE TAKEN TO THE DEALERSHIP TWICE AND THEY CANNOT FIND A SOLUTION. VERY DANGEROUS AS THE VEHICLE STOPS IN THE MIDDLE OF THE ROAD WHEN DRIVING!
I DID THE UPDATE TO THE TCM BUT DID NOT FIX NOTHING MY TRANS STILL MESSES UP AND AROUND SAME TIME IT STARTED STEERING IS GETTING STUCK MAY BE STEARING PUMP FORD WILL NOT HELP AT ALL IV ONLY OWNED CAR FOR A YEAR SOON AS I GOT TO 60000 MILES IT STARED HESITATE JERKING I DID UPDATE LIKE IT SAID 2 DO IT WORKED FOR LIKE A HOUR THEN SAME PROBLEMS BUT IT GOT WORSE IT'S UNSAFE TO DRIVE AND FORD WANTS ALOT OF MONEY JUST TO CHECK IT OUT AGAIN THEN I CAN BARRELY CONTROLE MY CAR WITH THE STEARING WHEEL GETTING STUCK AND NO 1 CAN FIGURE OUT WHAT'S WRONG
THIS IS EXACTLY THE ISSUE I'VE BEEN HAVING. 8/5/2016 I TOOK MY CAR IN FOR THE 3RD TIME CONCERNING THE TRANSMISSION. I WAS TOLD IT WAS NO LONGER A COVERED ISSUE. WHEN I BOUGHT THE CAR I ASKED FOR A DIFFERENT ONE BECAUSE THE ONE I TEST DROVE LITERALLY FELT LIKE THE TRANSMISSION WAS SLIPPING SO BAD I WASN'T GOING TO GET IT BACK TO THE DEALERSHIP. I DROVE ANOTHER ONE AND IT WAS BETTER, HOWEVER STILL SHUTTERING. I WAS ASSURED BY THE SALES PERSON AT BEECHMONTFORD THIS WAS NORMAL,IT WAS A NEW TYPE OF TRANSMISSION WITH A DUAL CLUTCH.EVERYTIME I TOOK THE CAR IN FOR AN OIL CHANGE I COMPLAINED ABOUT THE TRANSMISSION GETTING WORSE. I WAS TOLD BY 2DIFFERENT SERVICE DEPARTMENT EMPLOYEES THAT FORD WAS AWARE OF THE ISSUE AND THEY WERE EXTENDING THE WARRENTY.THE SHUTTERING INCREASINGLY BECAME WORSE AND HAD BEGAN A LOUD GRINDING NOISE AND WAS STALLING SO BAD AT TAKE OFF I WAS WORRIED ABOUT HAVING AN ACCIDENT BECAUSE OF IT.THE ENGINE WOULD REV UP BUT WASN'T GOING ANYWHERE,THEN WOULD JERK INTO GEAR.IN DECEMBER OF 2015 I TOOK MY CAR BACK TO BEECHMONTFORD,THEY SAID IT NEEDED A NEW TRANSMISSION CONTROL MODULE AND A NEW CLUTCH.TO WHICH MY CAR WAS AT THE DEALERSHIP FOR 42DAYS.BECAUSE THE PROBLEM IS SO WIDE SPREAD THE PARTS WERE ON BACK ORDER AND MY CAR WAS DEEMED TO DANGEROUS TO DRIVE.THIS WAS COVERED UNDER A RECALL. ON JULY 15TH I TOOK THE CAR IN AND AGAIN MADE AN APPOINTMENT FOR THE TRANSMISSION.I SPOKE TO A SERVICE PERSON WHO TOLD ME THAT FORD IS AWARE OF THE ISSUE AND THERE WAS AN UNBELIEVABLE AMOUNT OF VEHICLES COMING BACK IN FOR THE 2ND WITH THE EXACT SAME ISSUES AND THEY'RE REPLACING THE CLUTCH AGAIN.ON 8/5/2016 I TOOK MY CAR IN AND WAS THEN TOLD THIS TIME FORD WOULD NOT PAY FOR THE REPAIRS.I WAS TOLD AGAIN FORD'S AWARE OF THE ISSUES,FORD KNOWS IT'S DANGEROUS, YET THEY AREN'T COVERING IT TO HAVE IT FIXED AGAIN. ALTHOUGH IT WAS FIX IN DECEMBER FOR THE EXACT SAME ISSUE UNDER A RECALL.
WHILE DRIVING AT APPROXIMATELY 55 MPH ON HIGHWAY THE DRIVER SIDE FRONT TIRE FAILED CATASTROPHICALLY CAUSING TEMPORARY LOSS OF CONTROL. CAR WAS SAFELY PULLED TO SIDE OF HIGHWAY. UPON INSPECTION, IT WAS NOTED THAT THE SIDEWALL HAD FAILED IN MULTIPLE PLACES. CAR WAS CAREFULLY DRIVEN APPROXIMATELY 2000 FEET TO SAFE LOCATION FOR WHEEL REMOVAL AND REPLACEMENT WITH SPARE. UPON REMOVAL IT WAS NOTED THAT TIRE HAD FAILED IN MULTIPLE LOCATIONS ON BOTH SIDEWALLS. THERE WAS NO EVIDENCE OF ROAD HAZARD DAMAGE TO THE TREAD AREA NOR WAS ANY ROAD DEBRIS NOTED AT THE TIME OF THE INCIDENT.
EVERY YEAR (10,000 MILES) I TAKE MY CAR BACK TO FORD FOR A NEW CLUTCH. I HAVE HAD TWO NEW CLUTCHES IN TWO YEARS. THE DEALER SAID THAT FORD WILL NOT ADMIT THEIR IS A PROBLEM. THEY TOLD ME THAT I WILL NEED A NEW CLUTCH EVERY YEAR. THEY SAID FORD ONLY PATCHES THE PROBLEM AND WILL NOT SPEND THE RESOURCES TO REPAIR PROPERLY. THE TRANSMISSION IS JERKY AT MOST SPEEDS UNDER 50 MPH. IT IS JERKY ON SMALL HILLS. THE SIFT IS INCONSISTENT FROM DAY TO DAY. PLEASE HELP THE DRIVING IS NOT SAFE.
THE FRONT DRIVER SIDE DOOR LATCH WILL NOT STAY LATCHED. THE DOOR CAME OPEN WHILE DRIVING AND WILL NOT RETURN TO THE LATCHED POSITION.
WHEN I FIRST GOT THE CAR, I NOTICED, SLIGHT JERKING AND SHUDDERING. I COMPLAINED TO THE DEALER, AND WAS TOLD IT WAS "LEARNING". IT PROGRESSIVELY GOT WORSE, AND WOULD SHUDDER UPON HITTING THE GAS AFTER LEAVING STOP LIGHTS/SIGNS INSTEAD OF MOVING, UNTIL IT FINALLY GOT INTO GEAR. IT WOULD RANDOMLY LURCH FORWARD, WHITE IN TRAFFIC IF YOU HIT THE GAS AFTER YOU WERE SLOWING DOWN OR STOPPED. ETC. I CONTACTED THE DEALER AGAIN, AND THEY FLASHED THE MODULE. IT STOPPED FOR A WHILE, THEN STARTED GETTING WORSE. I CONTACTED THE DEALER, AND THEY REPLACED THE CLUTCH PACK. IT WOULD GET BETTER, THEN START HAPPENING. I WAS THEN TOLD BY THE DEALER, AND FORD, THIS IS NORMAL. IT'S JUST HOW THE TRANSMISSION IS. WHILE COMING OFF OF AN EXIT, I HIT THE GAS AND THE CAR PULLED ONTO THE ROAD, THEN JUST WOULDN'T MOVE. I PUSHED THE PEDAL ALL THE WAY TO THE FLOOR AND IT STARTED SHUDDERING, AND FINALLY GOT IN GEAR AND LURCHED FORWARD. I CONTACTING THE DEALER AGAIN, EXPLAINING HOW UNSAFE THE CAR WAS WITH IT STOPPING AND SHUDDERING BEFORE IT WILL GO, OR JUST RANDOMLY LURCHING FORWARD IN TRAFFIC. THE DEALER FLASHED THE COMPUTER 4 TIMES, AND REPLACED THE CLUTCH PACK 3 TIMES. IT ALWAYS GETS BETTER, THEN STARTS HAPPENING AGAIN. I FINALLY TRADED THE CAR IN. IT'S VERY UNSAFE WHEN YOU DON'T KNOW IF YOUR CAR WILL JUST STOP AND SHUDDER WHILE PULLING INTO TRAFFIC, OR IF IT WILL LURCH FORWARD WHEN YOU TOUCH THE GAS. I'VE BEEN TOLD THERE ARE SEVERAL COMPLAINTS ABOUT IT. FORD NOW EVEN OFFERS A REBATE IF YOU TRADE IN A CAR WITH THAT TRANSMISSION, BUT YOU HAVE TO PURCHASE A FORD TO GET THE REBATE. THEY ALSO STILL MANUFACTURE THEIR CARS WITH A KNOWN ISSUE.
TRANSMISSION HESITATES AND SHUDDERS ON ACCELERATION, HAVE HAD IT REPAIRED TWICE AND NOW FORD SAYS THAT ITS WITHIN THE LIMITS AND DOES NOT NEED REPAIR DRIVE IT SOME MORE UNTIL IT GETS WORSE.
FROM THE DATE OF PURCHASE IN 2014 THIS CAR HESITATES UPON ACCELERATION SHUTTERS AND SHAKES. THERE HAVE BEEN NUMEROUS TIMES WHEN I HAVE FELT UNSAFE AND AT RISK FOR BODILY HARM. I HAVE TAKEN IT TO MY DEALER NUMEROUS TIMES AND HAVE BEEN TOLD REPEATEDLY "THIS IS THE WORST TRANSMISSION FORD HAS EVER MADE." BUT THEY EXPLAIN THAT FORD WILL DO NOTHING ABOUT IT. "I WISH THEY WOULD, EVERYONE COMPLAINS ABOUT THIS CAR." ON NUMEROUS OCCASIONS WHILE TRAVELING BETWEEN A STOPPED POSITION AND FIVE, 10, OR 15 MILES AN HOUR THIS CAR HESITATES SHAKES AND SHIMMYING. I HAD IT IN A LITTLE OVER A MONTH AGO WITH THE SAME ISSUE. THEY DID NOTHING AND TOLD ME "FORD SAYS IF IT FALLS WITHIN A CERTAIN PARAMETER THERE IS NOTHING WE CAN DO. OUR HANDS ARE TIED." THIS MORNING I WAS HEADING TO A FAMILY FUNERAL, PULLED OUT OF MY DRIVEWAY TRIED TO ACCELERATE AND MY CAR CHOKED AND DIED. I HAVE BEEN UNABLE TO GET IT RESTARTED AND HAD TO HAVE IT TOWED TO A DIFFERENT DEALERSHIP HOPING TO GET BETTER CUSTOMER SERVICE. I HONESTLY BELIEVE THERE SHOULD BE A CLASS ACTION LAWSUIT AGAINST THE FORD MOTOR COMPANY FOR THIS INFERIOR PRODUCT. ALSO, MY RADIO HAS NEVER WORKED CORRECTLY. IF I TURN THE REAR DEFROST ON THERE IS HORRIBLE STATIC OVER THE RADIO. THE DEALER JUST KEEPS ON TELLING ME "YOU HAVE BAD RECEPTION. "
TL* THE CONTACT OWNS A 2014 FORD FOCUS. THE CONTACT STATED THAT THE HORN FAILED TO WORK. THE CONTACT CALLED THE DEALER AND WAS ADVISED TO BRING THE VEHICLE IN FOR DIAGNOSTIC TESTING. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 45,000.
I HAD YET ANOTHER "STOP SAFELY NOW" WARNING IN WHICH THE CAR COMPLETELY LOST POWER TO THE DRIVETRAIN WHILE IN MOTION. I HAD PREVIOUSLY TAKEN IN THE CAR FOR THE RECALL IN JANUARY AND WAS TOLD THAT WOULD RESOLVE THE ISSUE, BUT THE PROBLEM HAS POPPED UP AGAIN. THIS IS A VERY DANGEROUS THING TO HAPPEN TO HAVE A CAR SUDDENLY LOSE ALL POWER WHILE DRIVING IN THE MIDDLE OF THE ROAD. FORD HAS CLEARLY NOT FIXED THIS PROBLEM YET.
THE TRANSMISSION IS DEFECTIVE, IT STALLS AND HAS ISSUES CHANGING FROM 1ST TO 2ND GEAR BUT IT WAS AN AUTOMATIC. IT HESITATES TO GO CAUSING SAFETY ISSUES. COUNTLESS TIMES I HAVE FELT UNSAFE AS THE CAR HEISTED TO TURN OR CROSS LANES.
TL* THE CONTACT OWNS A 2014 FORD FOCUS. WHILE DRIVING APPROXIMATELY 20 MPH, THE VEHICLE SURGED AND HESITATED. THERE WERE NO WARNING INDICATORS ILLUMINATED. THE CONTACT DROVE THE VEHICLE TO THE DEALER FOR DIAGNOSTIC TESTING AND THE TRANSMISSION CONTROL MODULE NEEDED REPROGRAMMING. THE VEHICLE WAS REPAIRED. THE CONTACT ALSO STATED THAT THE FAILURE STARTED TWO WEEKS AFTER THE VEHICLE WAS LEASED IN 2014. THE VEHICLE WAS NOT REPAIRED. THE DEALER WAS UNABLE TO REPAIR THE VEHICLE. THE APPROXIMATE FAILURE MILEAGE WAS 12,000.
TL* THE CONTACT OWNS A 2014 FORD FOCUS. WHILE DRIVING AT ANY SPEED, THE VEHICLE STALLED WITHOUT WARNING. THE VEHICLE WAS TAKEN TO A LOCAL DEALER WHERE IT WAS DIAGNOSED THAT THE TRANSMISSION AND THE CLUTCH NEEDED TO BE REPLACED. THE PARTS WERE NOT AVAILABLE FOR THE REPAIR. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE AND THE CONTACT WAS INFORMED THAT SHE WOULD BE CALLED BACK. THE VEHICLE WAS NOT REPAIRED. THE FAILURE MILEAGE WAS UNKNOWN.
MY 2014 FORD FOCUS IS HAVING PROBLEMS WITH SHIFTING AND HESITATION AT STARTS. THE VEHICLE, AT 35 MILES PER HOUR, JUST JERKED AND THEN WOULD NOT ACCELERATE. THE ENGINE WAS STILL RUNNING BUT WOULD NOT RESPOND. THE CHECK ENGINE LIGHT CAME ON AND I PULLED THE VEHICLE OVER. TOOK THE VEHICLE TO THE DEALER AND WAS TOLD THE SEALS HAD FAILED AND THE TCM TRANSMISSION CONTROL MODULE WAS RESET. THE PROBLEM CAME BACK WITHIN 3 WEEKS AND THE VEHICLE HAS NOW BEEN WITH THE DEALER FOR GOING ON 3 WEEKS WITH NO RESOLUTION. I AM READING COMPLAINTS FROM ACROSS THE COUNTRY THAT ARE ALMOST VERBATIM TO MY COMPLAINT AS WELL AS WHAT THE DEALERS ARE TELLING THE CAR OWNERS. WHEN WILL FORD BE HELD ACCOUNTABLE FOR THEIR KNOWN PROBLEMS WITH THIS ISSUE.
TL* THE CONTACT OWNS A 2014 FORD FOCUS. WHILE DRIVING 30 MPH, THE TRANSMISSION HESITATED WITHOUT WARNING. THE FAILURE RECURRED INTERMITTENTLY. THE VEHICLE WAS TAKEN TO THE DEALER WHERE IT WAS DIAGNOSED THAT THE DPS6 CLUTCH NEEDED TO BE REPLACED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 200.
TL* THE CONTACT OWNS A 2014 FORD FOCUS. WHILE DRIVING AT ANY SPEED, WHEN THE GEAR SHIFTER WAS SHIFTED TO THE DRIVE POSITION, THE VEHICLE HESITATED BEFORE IT ACCELERATED. THE VEHICLE WAS TAKEN TO A MECHANIC WHO DIAGNOSED THAT THE TRANSMISSION NEEDED TO BE REPROGRAMMED. THE TRANSMISSION WAS REPROGRAMMED; HOWEVER, THE FAILURE RECURRED MULTIPLE TIMES. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOTIFIED. THE APPROXIMATE FAILURE MILEAGE WAS 4,500.
FAULTY CLUTCH. I HAVE JUST HAD THE CLUTCH REPLACED FOR THE SECOND TIME ON THE LISTED VEHICLE. WHILE PICKING UP THE CAR FROM THE DEALER THIS MORNING, ANOTHER FOCUS CAME IN WITH THE SAME PROBLEM. A COWORKER HAS A LEASED FOCUS, AND HE HAS THE SAME ISSUES. I KNOW TWO OTHER OWNERS OF THE FOCUS, AND BOTH HAVE HAD CLUTCH REPLACEMENTS AND CONTINUE TO HAVE PROBLEMS. THE VEHICLE, WHEN ACCELERATING, DOES NOT SHIFT EVENLY OR SMOOTHLY. OFTEN TIMES, IT DRIVES AS IF IT IS DRAGGING OR PULLING SOMETHING, FEELING SIGNIFICANTLY UNDERPOWERED. WHEN ATTEMPTING TO SPEED UP IN SITUATIONS SUCH AS MERGING INTO FREEWAY TRAFFIC OR PASSING A SLOWER VEHICLE, IT SIMPLY WILL NOT DOWNSHIFT, OR IT WILL DOWN SHIFT TOO FAR. EITHER WAY, IT DOES NOT ACCELERATE AND POSES A SAFETY ISSUE. LAST WEEK, BEFORE TURNING THE CAR BACK INTO BOB MAXEY (NOT PURCHASED THERE, BUT THEIR SERVICE DEPARTMENT ROCKS!), THE CAR WOULD NOT ACCELERATE WHILE ATTEMPTING TO ENTER EASTBOUND 1-94 FROM 12 MILE IN ROSEVILLE, MI. I HAD TO TAKE THE SHOULDER BECAUSE THE SEMI BEHIND DID NOT HAVE ROOM TO MOVE OVER AND AVOID MY FOCUS THAT SIMPLY WOULD NOT ACCELERATE FAST ENOUGH TO SAFELY MERGE INTO FREEWAY TRAFFIC. THIS IS A SAFETY ISSUE AND I DO NOT HAVE CONFIDENCE IN THIS CAR TO PERFORM AS IT SHOULD.
TL* THE CONTACT OWNS A 2014 FORD FOCUS. AFTER THE VEHICLE WAS REPAIRED PER NHTSA CAMPAIGN NUMBER: 13V523000 (POWER TRAIN), THE VEHICLE CONTINUED TO EXHIBIT TRANSMISSION FAILURES AND THE CHECK TRANSMISSION WARNING INDICATOR ILLUMINATED. THE VEHICLE BECAME INOPERABLE AND WAS TOWED BACK TO THE DEALER FOR DIAGNOSTIC TESTING; HOWEVER, THE DETAILS OF THE DIAGNOSIS COULD NOT BE PROVIDED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 13,488.
THE VEHICLE JERKS AND JUMPS TO GEARS, FEELING LIKE SKIPPING GEARS,. I HAVE HAD IT TO THE DEALER A NUMBER OF TIMES, THEY REPLACED CLUTCH, STILL NOT BETTER, FORD SAYS THAT IS ALL THEY CAN DO. THE DEALER SAYS A KNOWN FORD ENGINEERING ISSUE AND THAT THEY WISH THEY'D GET RECALLED AS HUNDREDS AT JUST THSI DEALER COMPLAINTS.
THE CAR SHUTTERS DURING TAKE OFF. IT ALSO SHUTTERS AT THE 10 AND 20 MPH MARK. CLUTCH WAS REPLACED IN MARCH 2016 AFTER BEING ON BACK ORDER FOR 4 MONTHS. FORD EXTENDED THE WARRANTY ON THE PART BECAUSE OF DESIGN ISSUES. PART HAS MALFUNCTIONED AGAIN; HOWEVER, FORD SAID THE SHUTTERING IS NOT SEVER ENOUGH AT THIS TIME TO WARRANT REPLACING THE PART. I HAVE TO WAIT UNTIL IT SHUTTERS WORSE BEFORE THEY WILL REPLACE THE PART.
ALMOST IMMEDIATELY AFTER PURCHASING I NOTICED THE VEHICLE HAD DIFFICULTY SHIFTING PROPERLY. IT SEEMED TO BE JUMPY WHEN I ACCELERATED AFTER A COMPLETE STOP. THEN, I BEGAN TO NOTICE THE CAR STRUGGLING TO ACCELERATE WHILE I MERGED INTO TRAFFIC. I FELT WHAT COULD BE BEST DESCRIBED AS A FROG HOPPING WHEN I WAS IN STOP AND GO TRAFFIC. TURNING CORNERS ALSO MADE MY CAR LAUNCH FORWARD THEN BACKWARDS SUDDENLY. CAR WAS REPAIRED. CONDITION SLIGHTLY IMPROVED BUT I COULD STILL FEEL A CONSTANT HESITATION UPON ACCELERATION. I BECAME USED TO HAVING TO MASH MY FOOT ONTO THE GAS TO GET THE CAR TO ACCELERATE NORMALLY, THEN TAKING MY FOOT OFF AS IT VIOLENTLY JUMPED INTO EACH GEAR. AFTER A FEW WEEKS, THE PROBLEM BEGAN TO OCCUR UPON DECELERATION TOO, LUNGING FORWARD SUDDENLY AFTER I HAD COME TO A COMPLETE STOP. I THEN BEGAN EXPERIENCED A LOSS OF ACCELERATION WHILE SITTING AT RED LIGHTS, OR IN THE MIDDLE OF INTERSECTION, WHILE MERGING ONTO A ON HIGHWAY, OR GOING AROUND CORNER. THIS ANNOYING CONDITION QUICKLY BECAME A SERIOUS SAFETY ISSUE WHEN WAS ALMOST HIT ON TWO OCCASIONS BECAUSE OF A FAILURE TO ACCELERATE. CLUTCH WAS THEN REPLACED AGAIN. IMMEDIATELY UPON RECEIVING MY 'FIXED' VEHICLE FOR THE SECOND TIME, THE SPUTTERING CONTINUED. THIS TIME IT WAS WORSE. THE VEHICLES RPMS SEEMED TO BE OUT OF SYNC WITH THE GEAR SHIFTS. THE CAR WAS CONSTANTLY REVVING UP AND DOWN WHEN I WAS AT A CONSISTENT SPEED. WHEN I ACCELERATED THE VEHICLE JERKED, SKIPPED, AND SEEMED TO LOSE POWER BEFORE SUDDENLY KICKING INTO DRIVE. WHEN I CAME TO A STOP MY VEHICLE ALWAYS JERKED FORWARD BEFORE COMPLETELY STOPPING. THERE WERE SEVERAL OCCASIONS WHERE I NEARLY REAR ENDED THE CAR IN FRONT OF ME BECAUSE IT SUDDENLY LUNGED FORWARD AFTER I BRAKED. JUST RECEIVED MY CAR BACK AFTER THE THIRD FIXING AND I AM STILL EXPERIENCING THE SAME SHAKING, GRINDING, JOLTING, AND JUMPING. I HAVE NEVER FELT MORE UNSAFE IN A VEHICLE.
TL* THE CONTACT OWNS A 2014 FORD FOCUS. WHILE DRIVING 60 MPH, THE VEHICLE BEGAN TO VIBRATE SEVERELY. THE CONTACT PULLED THE VEHICLE TO THE SIDE OF THE ROAD TO SWITCH OFF AND RESTART THE VEHICLE, BUT NOTICED THAT THE STEERING WHEEL REQUIRED MORE FORCE TO MANEUVER. THE FAILURE OCCURRED CONSTANTLY. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE VIN WAS NOT INCLUDED IN NHTSA CAMPAIGN NUMBER: 14V514000 (STEERING). THE FAILURE MILEAGE WAS 24,000.
TL* THE CONTACT OWNS A 2014 FORD FOCUS. WHILE DRIVING 25 MPH, THE DRIVER SIDE DOOR OPENED AND WOULD NOT CLOSE. THE FAILURE OCCURRED WITHOUT WARNING. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE CONTACT REFERENCED NHTSA CAMPAIGN NUMBER: 15V246000 (LATCHES/LOCKS/LINKAGES); HOWEVER, THE VIN WAS NOT INCLUDED. THE FAILURE MILEAGE WAS 36,500.
AUTOMATIC TRANSMISSION HESITATES, LURCHES, AND STALLS IN MOTION ON A CITY STREET AT SLOWER SPEEDS.
WHILE I WAS DRIVING MY FORD FOCUSE SE IT LOST THE POWER AT THE RED LIGHT . THE CAR DIED ON ME ,IT WAS THE SCARIEST MOMENT , I ALMOST LOST MY LIFE GETTING HIT BY ANOTHER CAR TRYING TO PUSH THE CAR TO THE SIDE . VERY UNSAFE CAR , WOULD NEVER DRIVE THAT CAR AGAIN !
2014 FORD FOCUS WITH 45K MILES, COMPLETELY STOCK. FUEL TANK COLLAPSED DUE TO EVAP SOLENOID FAILURE. THIS CAUSED THE FUEL GAUGE TO READ INACCURATELY AND THE VEHICLE RAN OUT OF FUEL WHILE DRIVING DOWN THE INTERSTATE AT 75MPH WITH NO WARNINGS. NO CHECK GAUGES LIGHT, NO SEL LIGHT, NO CODES, NOTHING BUT COMPLETE AUTOMOTIVE FAILURE. FORD REFUSES TO FIX THIS KNOWN FAILURE UNDER WARRANTY CLAIMING IT IS NOT COVERED UNDER THE POWERTRAIN WARRANTY (NOT SURE HOW EMISSIONS EQUIPMENT AND FUEL ISN'T POWERTRAIN COMPONENTS.......). FORD WANTED $900 TO FIX JUST THE FUEL TANK, PLUS ADDITIONAL COSTS FOR THE EVAP CANISTER, EVAP SOLENOID, AND FUEL SENDING UNIT. I WILL HAVE TO FIX THIS MY SELF EVEN THOUGH I STILL HAVE 15K MILES LEFT UNDER MY POWERTRAIN WARRANTY AND THIS IS KNOWN FAILURE FROM FORD (THEY HAVE TSB'S FOR THEIR TECHS TO FOLLOW FOR THIS VERY SPECIFIC REASON!!!!!!). UNACCEPTABLE
TRANSMISSION SHUDDERS FROM START TO 2ND GEAR. WHILE MOVING AT LOW SPEEDS (5MPH) AND ACCELERATING THE CAR JERKS THAT EVERYONE IN THE CAR NOTICES. THE TRANSMISSION CLUTCH HAS BEEN REPLACED 3 TIMES, THE TRANSMISSION REPROGRAMMED 4 TIMES. CAR HAS LESS THAN 40,000 MILES. THE BALL JOINT HAS BEEN REPLACED AT 27,000 MILES.
TL* THE CONTACT OWNS A 2014 FORD FOCUS. THE CONTACT STATED THAT THE VEHICLE EXPERIENCED FAILURES STALLING AND SHUTTERING WITHOUT WARNING. IN ADDITION, THE VEHICLE INDEPENDENTLY ROLLED BACK WHEN OPERATED ON AN INCLINE. THE VEHICLE WAS TAKEN TO THE DEALER WHERE IT WAS DIAGNOSED THAT THE CLUTCH PACK FAILED AND NEEDED TO BE REPLACED. THE VEHICLE WAS REPAIRED; HOWEVER, THE FAILURE RECURRED. THE VEHICLE WAS TAKEN TO THE DEALER APPROXIMATELY FIVE TIMES FOR THE FAILURE. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS APPROXIMATELY 21,000. UPDATED 09/22/16*LJ UPDATED 10/4/16.*JB
TRANSMISSION SLIPPING, ROUGH START, GRINDING NOISE. VEHICLE HAS BEEN SERVICED NUMEROUS TIME. PASSENGER SIDE FRONT HUB AND LOWER ARM REPLACED DUE TO FAILURE OF A BEARING. VEHICLE TAKEN IN FOR THE SLIPPING/ ROUGH START, THE CLUTCH IS ON BACK ORDER. WAS TOLD BY THE SERVICE ADVISER THAT APPROXIMATELY 38,000 CONSUMERS NATIONWIDE ARE WAITING FOR THE SAME PART FOR THE SAME ISSUE. HE ALSO ADVISED THAT THE VEHICLE WILL ALWAYS HAVE THIS ISSUE FROM HAVING A DUEL CLUTCH SYSTEM, AND THAT FORD WILL NOT COVER ANY COSTS PAST THE WARRANTY 36K/50K
FORD FOCUS 2014 TITANIUM. FAULTY TRANSMISSION REPLACED AFTER 15,000 MILES. NOW I'M APPROACHING 29,000 MILES, THE POWER TRAIN IS JERKING AGAIN AND NEEDS TO BE REPLACED AGAIN. THE POWER TRAIN JERKS WHILE IN FORWARD AND REVERSE.
CAR WAS BOUGHT NEW BY ME IN AUGUST 2014 WITH 34 MILES ON IT. AT 5,000 MILES THE TRANSMISSION BEGAN SHUTTERING WHEN ACCELERATED FROM A STOP AND NOW SHUTTERS FROM A STOP AND WHEN ACCELERATED IN MOTION. THE VEHICLE NOW HAS ABOUT 14,000 MILES ON IT AND IT IS A NORMAL OCCURRENCE FOR THE CAR TO SHAKE AND SHUTTER WHEN ACCELERATED.
HAVE HAD VEHICLE FOR 1 YEAR & FEELS LIKE TRANSMISSION SLIPPING, JERKY, & FEEL UNSAFE IN CAR. HAS BEEN TO DEALERSHIP TWICE FOR COMPUTER UPDATES & IS JUST GETTING WORSE. NO LONGER WANT CAR & VERY UNSAFE TO HAVE CAR JERKING & I FEEL LIKE IT IS GOING TO BREAK DOWN ANY MINUTE.
THE DRIVERS SIDE REAR DOOR WILL NOT CLOSE. I OPENED THE DOOR YESTERDAY AND WHEN I ATTEMPTED TO CLOSE THE DOOR IT WILL NOT LATCH. THE FORD DEALERSHIP SAID THIS WILL COST APPROX. $450 TO FIX.
I HAVE REPORTED TO MY DEALERSHIP AND FORD MOTOR COMPANY THAT I DO NOT FEEL SAFE DRIVING MY 2014 FORD FOCUS IT HAS BAD HESITATION, AND JERKS AND SHUDDERS AND EVEN ROLLS BACKWARDS ON A VERY SMALL INCLINE AT A STOP LIGHT. WHEN YOU TRY TO PASS A VEHICLE IT WILL START CUTTING OUT WHICH IS EXTREMELY DANGEROUS. I AM AFRAID THAT IT WILL GET ME AND MY FAMILY HURT AND I BOUGHT IT BRAND NEW LESS THEN A YEAR AGO FOR OVER $20,000.00 AND NOW MY DEALERSHIP TOLD ME THEY WOULD ONLY GIVE $14,000.00 FOR IT AND THEY SOLD IT TO ME KNOWING THAT THERE WAS AN ISSUE. IT HAS BEEN IN THE SHOP ALREADY 5 OR 6 TIMES NOW THEY TELL ME THAT THEY HAVE ORDERED ANOTHER CLUTCH PACK THIS WILL MAKE THE SECOND ONE THEY PUT IN IT SINCE I BOUGHT LESS THEN A YEAR AGO BUT IT IS BACK ORDERED FOR 2 MONTHS. THEIR MECHANIC ALREADY TOLD ME THAT THIS IS ANOTHER TEMPORARY FIX. PLEASE HELP
TL* THE CONTACT OWNS A 2014 FORD FOCUS. WHILE DRIVING 60 MPH, THE VEHICLE BEGAN TO LOSE POWER. THE DEALER DIAGNOSED THAT THE PCM NEEDED TO BE RECALIBRATED. THE VEHICLE WAS REPAIRED. AFTER THE REPAIRS, WHILE DRIVING, THE FAILURE RECURRED NUMEROUS TIMES. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS APPROXIMATELY 43,000.
MY VEHICLE WAS PURCHASED NEW AND CURRENTLY HAS 29,000 MILES ON IT. THE AIR BAG HOUSING WAS LOOSED AND HAS PLAY ON IT, WHEN REPORTED TO A FORD DEALER IN MERCED CA, I WAS TOLD THEIR WAS NOTHING WRONG. THE OTHER ISSUE IS THE TRANSMISSION, IT SLIPS. I RECENTLY RECIEVED NOTICES IN THE MAIL FROM 3RD PARTY LAWYERS STATING THAT IT IS A COMMON PROBLEM WITH THE FOCUS, AND "SHUTTERING" MAY ALSO APPEAR. THE LOWER ARM, ROTOR HOUSING WAS RECENTLY REPLACED BECAUSE OF THE BEARINGS FAILING DUE TO "FREEZING UP." FORD REPRESENTATIVES ARE DOWN PLAYING THE SHUTTERING AND SAYING IT IS DUE TO A PROGRAM ISSUE, AND "WHEN" IT OCCURS, TO BRING IT IN.
WHEN ACCELERATING FROM A STOPPED POSITION, OR A SLOWED SPEED (SUCH AS IN A TRAFFIC JAM), THE VEHICLE JUMPS/LURCHES DUE TO A PROBLEM WITH THE TIMER ON THE AUTOMATIC STANDARD TRANSMISSION. THIS IS A KNOWN PROBLEM TO FORD AND MANY PEOPLE ARE HAVING PROBLEMS AND BEING PLACED IN UNSAFE SITUATIONS. I PAID GOOD MONEY (AS DID EVERYONE ELSE) FOR A CAR THAT IS KNOWN TO BE UNSAFE AND FORD REFUSES TO DO ANYTHING.
I AM HAVING PROBLEMS WITH THE TRANSMISSION. AT APPROXIMATELY 22000 MILES CAR WAS NOT SHIFTING PROPERLY, IT HAD A BAD VIBRATION. DEALER DID A REBOOT ON COMPUTER, IT DID NOT HELP. THEY THEN REPLACED CLUTCH IN TRANSMISSION. PROBLEM SOLVED. THAT WAS JULY 2015. NOW JUNE 2016 AT APPROXIMATELY 37000 MILES I HAVE SAME PROBLEM. I BROUGHT CAR BACK TO DEALER AND THEY SAID THAT I NEEDED COMPUTER, THEY SAID THEY WOULD ORDER PARTS. I PICKED MY CAR UP WHILE PARTS WERE ON ORDER. I WAITED A WEEK AND CALLED DEALER TO FIND OUT STATUS, AND WAS TOLD THEY DID NOT ORDER PARTS THAT THEY STILL DON'T KNOW WHAT IS WRONG WITH CAR. THEY NEED IT IN SHOP TO RUN MORE TESTS. I DROPPED CAR OFF AND THEY REBOOTED THE COMPUTER AND IT IS ALL FIXED,THEY SAID. I PICKED CAR UP AND THE NEXT DAY I TOOK CARE FOR A LONG RIDE,AND STILL SAME PROBLEM. I TOOK CARE BACK AND I I WAS TOLD EVERYTHING IS GOOD. I SAID NO ITS NOT. WE WENT BACK AND FORTH UNTIL THEY TOLD MECHANIC TO TEST DRIVE. WITHIN 300 FEET OF DRIVE THE MECHANIC SAID THAT I NEED A CLUTCH REPLACEMENT. THEY TELL ME THEY WILL ORDER PARTS BUT I DON'T BELIEVE THEM. CAR IS VERY HARD TO DRIVE IN STOP AND GO TRAFFIC DO TO THE HESITATION AND BUCKING. I SPOKE TO MECHANIC HE SAID THEIR IS NO PERMANENT FIX FOR PROBLEM. ALSO I HAVE NOT RECEIVED ANY PAPERWORK FROM DEALER WHEN THEY REPAIR CAR. WHEN I LOOK UP MY CAR SERVICE REPORT IT SAYS AIR-CONDITIONING HEATING REPAIRS. NOTHING IN REPORT ABOUT TRANSMISSION
TRANSMISSION HESITATES AND ACTUALLY FAILS TO MOVE THE CAR ESPECIALLY STARTING FROM A STOP OR ON AN INCLINE. CAN'T BE SURE WHEN I STEP ON GAS THAT IT WILL MOVE. WHEN IT DOES IT SOUNDS LIKE A RACE CAR AND AND YOUR HEAD HITS THE HEADREST BECAUSE IT JERKS FROM SUDDEN ACCELERATION. SCARY TO DRIVE. STOPPED IN TRAFFIC ON A HILL FRIDAY6/17/2016 TRIED TO CONTINUE WHEN LIGHT CHANGED AND THE CAR WOULD NOT MOVE THEN IT LEARCHED FORWARD. BEEN IN 2 TIMES TO DEALER.
WE HAVE HAD THIS VEHICLE IN SEVERAL TIMES FOR SHUDDERING, HESITATION AND OTHER ISSUES INVOLVING THE TRANSMISSION. WE HAVE HAD THE SENSORS ADJUSTED, THE SOFTWARE UPDATED, AND THE DEALER HAD HAD A CLUTCH PART ON ORDER FOR 4 MONTHS AT THIS POINT. WE FIRST TOOK CAR IN DURING FEBRUARY FOR THIS ISSUE. IT IS NOW JUNE. THEY TOLD US THEY WILL NEED TO REPLACE SOME CLUTCH ASSEMBLY PART, WHICH IS TAKING A LONG TIME FOR PARTS TO BE OBTAINED. DEALERSHIP CAN NOT GIVE US A TIME WHEN THIS WILL BE RECEIVED TO PERFORM REPAIR. CONCERNED ABOUT THE DRIVING SAFETY FOR MY DAUGHTER. CAR JUMPS AND HESITATES IN LOWER GEARS. SAME COMPLAINTS MANY HAVE ALREADY MADE ABOUT THIS VEHICLE. .
SHUTTERING AND VIBRATIONS WHEN SHIFTING FROM 1ST TO 2ND, SHIFTING HICCUPS, SLIPPING CLUTCH, SHAKING, LURCHING.
I HAVE OWNED THIS CAR FOR 2 YEARS. I PURCHASED IT ON 5/3/2014 AND TOOK IT HOME TO NOTICE 2 DAYS LATER THAT THE TRIM OF THE BODY FRAME WAS COMING UNDONE AND ALSO THE FRONT BUMPER WAS DETACHING (IT WAS PARKED IN MY GARAGE). I TOOK IT BACK AND GOT THE PARTS FIXED. THEN A MONTH LATER I RETURNED IT BACK TO THE SHOP FOR STALLING, HESITATION, RPM'S GOING UP TO 5, VIBRATION OF CAR AND GOT THE PCM/TCM REPROGRAMMED. THIS WAS ALL GOING ON WHILE DRIVING DOWN ANY ROAD AND GOING ON THE GAS FROM A LIGHT/STOP SIGN. I'VE HAD THE CLUTCH REPLACED (TOOK 3 MONTHS OF CAR IN SHOP TO DO THAT). HAD THE PCM/TCM REPROGRAMED ABOUT 8-9 TIMES. MY CAR HAS BEEN IN THE SHOP AT LEAST 11 TIMES IN THE LAST 2 YEARS. I JUST PICKED IT UP LAST NIGHT FOR ANOTHER REPROGRAM OF THE TRANS AND ITS STILL HESITATING, HAS A RATTLING NOISE WHEN GOING ON THE GAS AND A VERY SERIOUS SHAKE TO THE WHOLE CAR. BUT I GET TOLD THE CAR IS FIXED OR NOTHING IS WRONG. OPEN YOUR EYES BECAUSE THERE IS DEFINITELY SOMETHING WRONG WITH THESE CARS......... I HAVE DOCUMENTS AND PICTURES TO PROVE IT.
TRANSMISSION STUTTERS THRU FIRST AND SECOND GEARS FROM A STOP OR SLOW ROLL. WILL LOSE POWER WHEN ACCELERATING TO FREEWAY SPEEDS AS THOUGH IT WAS GOING TO STALL OUT IN THE LOWER GEARS. CLUTCHES RATTLE AS IF NOT ENGAGING. HAVE HAD THE TRANSMISSION SEAL REPLACED FOR OIL ON CLUTCHES. DID NOT FIX THE STUTTERING THROUGH THE GEARS OR THE RATTLING CLUTCHES. THE TRANSMISSION UPDATES ARE CURRENT. NONE OF THE UPDATES FIXED THE PROBLEM OR IMPROVED ACCELERATION THROUGH THE LOWER GEARS. I PURCHASED THIS CAR NEW-HAS ONLY 10K MILES.
POWER STEERING FAILURE AND HESITATION, SHUDDERING IN TRANSMISSION. REPORTED ON 6/17/16 FOR PREVIOUS FAILURE INCIDENT ON 5/13/16. DEALER HAD REPAIRED VEHICLE UNDER WARRANTY BUR REPAIRS FAILED TO WORK . NEW INCIDENT THAT OCCURRED ON 6/14/16. INTERNET SEARCH INDICATED CLASS ACTION LAWSUITS HAVE BEEN FILED AGAINST FORD FOR BOTH THE STEERING PROBLEM AND TRANSMISSION PROBLEM, NHTSB APPEARS TO HAVE ALREADY OPENED AN INVESTIGATION. STILL WAITING FOR REPAIRS TO BE MADE.
ON 5/13/16 POWER ASSISTED STEERING FAILED. VEHICLE VERY DIFFICULT TO STEER. VEHICLE WAS TOWED TO AUTO DEALER. ALSO TRANSMISSION SHUDDERING, CHOKING ETC.NO ACCIDENT OR DAMAGE OCCURRED BECAUSE OF THESE AT THAT TIME BUT ELEVATED RISK OF AN ACCIDENT. REPAIRS FOR BOTH MADE BY DEALER UNDER WARRANTY.
THE TRANSMISSION STARTED STALLING GOING DOWN THE HIGHWAY, RPM'S HIGH WITHOUT VEHICLE GOING FORWARD. TOOK IT IN TO THE DEALER ON 05/10/16 AND WAS TOLD THERE WAS A RECALL THAT HAD TO DO WITH THE CLUTCH INSIDE THE TRANSMISSION. I HAD JUST BOUGHT THE VEHICLE IN MARCH 2016 FOR MY DAUGHTER AND WAS NEVER TOLD THERE WAS A PROBLEM WITH THE POWER TRAIN AND I TOLD THEM I HAD SAFETY CONCERNS. THE DEALER RAN A DIAGNOSTIC AND SAID THEY REPROGRAMMED IT AND SHOULD TAKE CARE OF THE PROBLEM FOR A BIT. THE FIX DID NOT WORK. WE WENT THERE TODAY. 06/15/16 AND WILL TAKE THE VEHICLE BACK TO THE DEALER ON 06/22/16 FOR THEM TO TEAR DOWN THE TRANSMISSION AND TO CLEAN IT UP TO KEEP IT RUNNING. WE WERE TOLD IT WILL TAKE A WHILE TO GET THE PART IN THAT WAS NEEDED. I COMPLAINED TO THE MANAGER THIS TIME. I AM WORRIED ABOUT MY DAUGHTER'S SAFETY WITH THIS VEHICLE STALLING AND THEN PICKING BACK UP WITH THE RPM'S AT A HIGH RATE.
TL* THE CONTACT OWNS A 2014 FORD FOCUS. WHILE DRIVING APPROXIMATELY 65 MPH, THE VEHICLE ACCELERATED ON ITS OWN AND DOWN SHIFTED SUDDENLY TO APPROXIMATELY 45 MPH. IN ADDITION, WHILE ATTEMPTING TO ACCELERATE FROM A STOP SIGN, THE VEHICLE STALLED. A MECHANIC DIAGNOSED THAT THE TRANSMISSION NEEDED TO BE SERVICED AND THE CLUTCH REPLACED. THE TRANSMISSION WAS SERVICED AND THE CLUTCH WAS REPLACED APPROXIMATELY THREE TIMES WITHIN A YEAR AND HALF TIME FRAME. THE MANUFACTURER WAS NOTIFIED. THE VIN WAS UNKNOWN. THE APPROXIMATE FAILURE MILEAGE WAS 44,000.
I HAVE HAD MY FOCUS IN TO BE REPAIRED FOUR TIMES FOR THE CLUTCH PLATE ASSEMBLY SHUDDERING/JUMPING/HESITATING UPON STARTING UP FROM A STOPPED POSITION.THE LAST TIME IT WAS IN WAS MARCH OF 2016, AND IS NOW DOING THE SAME THING IN JUNE 2016. THIS WAS FIRST NOTICED AT 12000 MILES, BUT NOT ADDRESSED UNTIL THE MILAGE WAS 15500. THIS DISQUALIFIED IT FOR THE BUY BACK WITH FORD THROUGH THE BBB AUTOLINE. THE CLUTCH PLATE HAS BEEN REPLACED TWICE AND ADJUSTED THE SENSOR TWO OTHER TIMES. THIS IS A SAFETY CONCERN IN THE EVENT OF PULLING ONTO THE INTERSTATE OR IN HEAVY TRAFFIC AND DOES NOT GIVE THE ACCELERATION NEEDED. I HAVE ASKED A COUPLE OF TIMES FOR A BUY BACK, BUT HAVE BEEN TOLD NO. PLEASE HELP ME AND OTHER CONSUMERS TO HAVE THIS ISSUE ADDRESSED AND FIXED.
HEARD NOISE IN STEERING AND TIRES TOOK CAR TO BE CHECKED OUT WAS NOTHING WRONG THAT IS HOW IT SOUNDS AND DRIVES. THIS WAS 2 MONTHS AFTER GETTING THE CAR. IN MARCH 2016 TURNING A CURVE CAR STEERING GOT HARD AND LOCKED UP HIT CURVE BUSTED AXLLE AND STEERING COMPONENT. REPLACED AXLE THOUGHT THAT WAS ALL. THEN HAD CAR TAKEN TO FORD I WAS THEN INFORMED OF $3000.00 IN DAMAGES AND LABOR TO FIX IT. I DID NOT PROCEED TO GETTING FIXED . THE SERVICE MANAGER PROCEEDED TO THROW THE KEYS AT ME AND GOT PISSED BECAUSE I WOULDN'T GET CAR FIXED RIGHT THEN.I FOUND OUT ABOUT THE ISSUES ON THE INTERNET LOOKING INTO THE CAR PARTS AND ANY ISSUES WITH THE CAR. THE CAR WAS IN MOTION.
FOUND 2 INCHES STANDING WATER IN PASSENGER BACK SEAT ... HAS BEEN INTO DEALER OVER 8 TIMES FOR OVER 40 TOTAL DAYS AND THE CARPET REMAINS WET. NOW CAUSING MOLD. THEY SEND IT OUT TO A SPECIAL WATER REMEDIATION VENDOR AND INSIST THAT THE ISSUE IS CORRECTED BUT WHEN YOU PUT YOUR HAND UNDER THE CARPET, EVEN AFTER IT HAS NOT RAINED FOR A COUPLE WEEKS AND YOUR HAND WILL COME OUT DRIPPING WATER. WITH HOW MANY TIMES THE CARPET HAS BEEN PULLED OUT AND REPLACED IT IS NOW ALL STRETCHED OUT AND PANELS WHERE THEY HAVE GONE INTO THE DOORS AND DASH FALL OFF TRANSMISSION ISSUES WITH SHUDDERING AND LOSING POWER , DEALERSHIP REPAIRED BUT ISSUE IS STARTING AGAIN. LOSES POWER GOING UP VERY SLIGHT HILLS, WILL LUG DOWN ON THE FLAT LIKE IT HAS BEEN DROPPED INTO A LOWER GEAR. NO POWER WHEN TRYING TO ACCELERATE NAVIGATION HAS GONE OUT AND REQUIRES YET ANOTHER TRIP INTO THE SERVICE CENTER CAR CURRENTLY HAS LESS THEN 8000 MILES ON ODOMETER.
TRANSMISSION IS JERKY, DIFFICULT/SLOW TO ACCELERATE MAKING FOR UNSAFE DRIVING CONDITIONS. THE CAR HAS OTHER IS ISSUES BUT THIS IS THE WORST. IT IS UNSAFE TO DRIVE AND FAILS TO ACCELERATE WITH POWER OR SPEED WHEN PULLING AWAY FROM A STOP, CHANGING LANES, GETTING ONTO A FREEWAY, OR DURING TYPICAL DRIVING CONDITIONS. FORD MAKES EXCUSES - FIRST IT WAS THE COMPUTER, NOW IT IS THE CLUTCH. THIS HAS BEEN ONGOING SINCE I LEASED IT AS A BRAND NEW CAR DEC. 2014.
CAR REPORTS STEERING ASSIST FAULT, SERVICE REQUIRED SOMETIMES AT STARTUP, SOMETIMES WHILE IN MOTION, RESULTING IN LOSS OF POWER STEERING. RESTARTING THE CAR RESULTS IN NORMAL OPERATION FOR A TIME, SOMETIMES A DAY SOMETIMES WEEKS. NO OBD2 CODE PRESENT.
I WAS DRIVING ALONG AT FREEWAY SPEED, IN COMMUTE TRAFFIC, AND THE POWER SHUT DOWN AND AN ALERT SHOWED ON THE DASH "PULL OVER SAFELY". THERE WAS NO POWER LEFT IN MY ELECTRIC VEHICLE, SO I COASTED OVER TO THE SHOULDER. THE CAR WOULDN'T DRIVE. CAR WAS TOWED TO FORD, WHERE IT HAS TAKEN OVER 2 WEEKS, AND THEY ARE STATING THE WHOLE MOTOR NEEDED TO BE REPLACED. THERE ARE ONLY 17,000 MILES ON THIS CAR. I "GOOGLED" THE "PULL OVER SAFELY" ALERT, AND HAVE FOUND THIS SEEMS TO BE AN ONGOING PROBLEM WITH THIS CAR FOR MANY PEOPLE, AND THAT FORD HAD RECALLED OVER 2,000 FORD FOCUS EV CARS, MODEL YEARS 2011-2013, FOR THIS EXACT REASON.
THE VEHICLE HESITATES WHEN DRIVING FROM A COMPLETE STOP AND GOING FROM 1ST TO 2ND GEAR. I HAVE AN AUTOMATIC TRANSMISSION. THIS VEHICLE HAS DONE THIS SINCE THE 1ST WEEK I OWNED IT. THE PROBLEM GETS MUCH WORSE THE LONGER IT IS DRIVEN. AFTER ABOUT AN HOUR OF DRIVING IS WHEN THE HESITATION FEELS MORE LIKE THE VEHICLE EITHER CAN'T SHIFT PROPERLY OR THE ENGINE IS ABOUT TO DIE. WHEN THERE ARE 4 ADULTS IN THE VEHICLE THIS ISSUE IS AMPLIFIED. I HAVE TO TAKE EXTRA CAUTION WHEN ENTERING TRAFFIC FROM A STOPPED POSITION DUE TO THE MAJOR HESITATION WHEN SHIFTING GEARS AND I AM ALWAYS WORRIED WHEN MAKING LEGAL TURNS CROSSING IN FRONT OF ONCOMING TRAFFIC. LASTLY MY VEHICLE IS GAS NOT ELECTRIC.
TRANSMISSION SKIPPING AT SLOW SPEED AND START UP
WE'VE TAKEN OUR 2014 FORD FOCUS IN MANY TIMES FOR THE CLUTCH/SHUTTERING/SHAKING ISSUE WE'VE HAD. THE FIRST TIME WE TOOK IT IN THEY STATED THAT THEY ADJUSTED THE SENSOR, GAVE ME SOME PRINTED OUT TRANSMISSION INFORMATION AND DID NOT DOCUMENT THE FACT THAT I EVEN TOOK IT IN. THE CAR SEEMED FINE FOR ABOUT TWO DAYS AND IT WAS BACK TO NORMAL. WE TOOK IT IN TO THAT SAME DEALER ABOUT A WEEK LATER AND ONCE AGAIN ADJUSTED THE SENSOR AND SAID EVERYTHING WAS IN MANUFACTURER STANDARDS. I'M PRETTY SURE WHEN I BUY A CAR I BUY IT FOR A SMOOTH RIDE, NOT SOME STUTTERING LOUD ENGINE MAKING CAR. IT'S LOUD ENOUGH PEOPLE STARE AT MY CAR. WE GOT THE RECALL NOTICE AND THEY SAID THEY REPLACED THE CLUTCH AND THE SENSOR AND IT'S BEEN FINE FOR ABOUT A MONTH AND NOW THE LOUD NOISE IS BACK SO I'M ASSUMING THAT IT'S JUST A MATTER OF TIME BEFORE THE SHAKING/STALLING COMES BACK. WE'VE ALMOST BEEN IN A COUPLE ACCIDENTS BECAUSE THE CAR STUTTERS SO BAD THAT WE CAN'T MOVE FROM THE START. OH, AND ONE FUNNY NOTE, WE WERE TOLD BY THE DEALER NOT TO PUSH THE ACCELERATOR PEDAL MORE THAN 30% OF THE WAY DOWN WHEN DRIVING FROM A STOP. SO I GUESS I NEED TO MEASURE HOW FAR I PUT MY FOOT DOWN. THIS IS BY FAR THE WORST AND MOST UNSAFE CAR I'VE EVER HAD. SOMETHING NEEDS TO BE DONE ABOUT IT BEFORE SOMEONE REALLY GETS HURT.
TL* THE CONTACT OWNS A 2014 FORD FOCUS. WHILE DRIVING APPROXIMATELY 70 MPH, THE VEHICLE SUDDENLY SLOWED DOWN AND WOULD NOT ACCELERATE. DURING THE INCIDENT, THE "ENGINE FAULT, SERVICE NOW'' MESSAGE DISPLAYED. THE VEHICLE WAS TAKEN TO THE DEALER WHO WAS UNABLE TO DUPLICATE THE FAILURE. IN ADDITION, WHEN ACCELERATING FROM A STOP, THE VEHICLE WOULD SHUTTER. THE VEHICLE WAS TAKEN TO THE DEALER WHERE IT WAS DIAGNOSED THAT THE CLUTCH WAS FAULTY. THE PCM AND TCM WERE REPROGRAMMED AND THE CLUTCH WAS REPLACED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURES. THE FAILURE MILEAGE WAS 500.
EVEN AFTER SEVERAL REPAIR ATTEMPTS BY FORD WHEN TURNING THE STEERING CRACKS AND POPS LOUDLY, IT SOUNDS LIKE SOMETHING IS ABOUT TO BREAK. THIS VEHICLE ALSO HAS HAD 4 CLUTCH ASSEMBLIES INSTALLED AND HAS A CREAKING SOUND IN THE DRIVERS SIDE DOOR THAT (ACCORDING TO THE DEALER) IS BECAUSE THERE IS A BAD WELD IN A "SUPPORT" COLUMN LOCATED BEHIND THE FRONT FENDER.
I HAVE HAD MY CAR NOW FOR 18 MONTHS AND IT HAS BEEN IN AND OUT OF THE SHOP FOR CLUTCH ISSUES THE CLUTCH HAS BEEN REPLACED NOW TWICE AND THEY UPDATED MY COMPUTER TRYING TO FIX THE CLUTCH AS WELL. MY CAR IS STILL NOT RUNNING PROPERLY. IT HAS A ROUGH IDOL WORSE THAN WHAT IT WAS BEFORE I GOT MY CLUTCH REPLACED YESTERDAY AND IT JERKS WHEN STARTING OUT ( THIS JERKING IS NOT BAD RIGHT NOW BECAUSE I JUST HAD THE CLUTCH REPLACED BUT ITS STILL THERE) I HAVE REQUESTED THIS VEHICLE TO BE BOUGHT BACK MULTIPLE TIMES AND I GET A NO AND THEY WONT TELL ME WHY AND DONT RETURN MY EMAILS. I HAVE JUST REQUESTED ANOTHER BUY BACK AND WAITING ON A RESPONSE. THANKS FOR YOUR TIME AND I HOPE YOU CAN HELP ME OUT.
TRANSMISSION "STUTTERS" AND CAR SHAKES WHEN ACCELERATING - ESPECIALLY FROM A STOP. THE LAST COUPLE OF WEEKS, THE RPMS ACCELERATE WHEN DRIVING; HOWEVER, THE CAR FEELS LIKE IT IS IN NEUTRAL. WHEN ACCELERATING - ESPECIALLY FROM A STOP - THE CAR "HESITATES" AND DOESN'T ACCELERATE IMMEDIATELY. THESE PROBLEMS HAVE HAPPENED CONTINUOUSLY SINCE I BOUGHT THE CAR IN SEPTEMBER, 2015, AND OCCUR AT VARYING SPEEDS.
DESPITE TAKING MY CAR IN MULTIPLE TIMES FOR REPAIR (INCLUDING SOFTWARE UPDATES AND A NEW CLUTCH AT 19466 MILES), THE TRANSMISSION HAS BEEN SHUTTERING, SHAKING, SLIPPING, AND HAS A HESITANT/ DELAYED RESPONSE WHEN ACCELERATING FROM A STOPPED POSITION (E.G. MAKING A LEFT HAND TURN TO CROSS AN INTERSECTION WITH ONCOMING TRAFFIC). I FEEL EXTREMELY UNSAFE ESPECIALLY WHEN ACCELERATING TO CROSS AN INTERSECTION BECAUSE THE AUTOMATIC TRANSMISSION WILL HAVE A DELAYED RESPONSE TRANSFERRING POWER TO THE REAR WHEELS DESPITE PUSHING THE ACCELERATOR AND WILL CONTINUALLY SHUTTER, SLIP, AND SHAKE WHILE GETTING UP TO SPEED THUS MAKING A SLOW AND UNCERTAIN ACCELERATION. THIS CAN SEVERELY LIMIT MY ABILITY TO MOVE MY CAR OUT OF HARMS WAY.
FIRST PROBLEM WAS THE CAR SHUDDERING AND JERKING. FORD GARAGE, REPAIR SOME TRANSMISSION SEALS, PROGRAMMING,REPLACED FUEL TANK, FUEL PUMP AND ENGINE WIRE HARNESS REPAIR. SHORTLY AFTER THE CAR BEGAN TO LOSE ABILITY TO MOVE WHEN ACCELERATING, THE ENGINE RPM'S WOULD REV AND VEHICLE HAD LITTLE POWER TO MOVE. FORD GARAGE REPLACED CLUTCH AND DID PROGRAMMING. ON THE WAY HOME FROM THAT REPAIR, OUR CARE SUFFERED THE SAME SYMPTOMS IT WAS BROUGHT IN FOR. IT IS CURRENTLY IN THE SHOP AND WE HAVE NO CONFIDENCE IN WHAT WE WILL GET BACK.
TRANSMISSION STARTED SHUDDERING NOT LONG AFTER PURCHASE. FORD ACTED LIKE THEY DID NOT KNOW ABOUT THESE PROBLEMS EVEN THOUGHT WE NOW FIND THAT THEY HAVE BEEN WELL DOCUMENTED FOR YEARS. MULTIPLE TRIPS TO 2 DEALERSHIPS HAVE NOT FIXED PROBLEM. THE SHUDDERING TAKES PLACE WHILE IN MOTION, SOMETIMES DRIVING STRAIGHT, OFTEN WHEN TURNING. LONGER TRIPS OR HILLY TERRAIN EXASPERATE PROBLEM. DRIVING IN WINTER CONDITIONS ( SNOW, ICE)MAKES IT DIFFICULT TO TELL IF IT IS THE TIRES OR TRANSMISSION THAT IS SLIPPING. VERY DANGEROUS DEFECT. DRIVERS AND PASSENGERS FEEL VERY UNSAFE IN THIS VEHICLE. WONDERING WHY NHTSA IS SO SLOW IN DEALING WITH THIS PROBLEM.
VEHICLE SUBJECT TO CUSTOMER SATISFACTION PROGRAM 15N03 AND 16B02. AFTER TWO REPAIRS FOR RANDOM LOSS OF MOTIVE POWER, WITH TWO REPLACEMENTS OF HIGH-VOLTAGE WIRE HARNESS, CAR CONTINUES TO DISPLAY "STOP SAFELY NOW" WARNING ON DASH AND LOSS OF MOTIVE POWER. OBVIOUSLY A SAFETY HAZARD AS CAR HAS LOSS POWER IN TRAFFIC SEVERAL TIMES, FORTUNATELY WITHOUT INJURIES OR DAMGE. I AM RETURNING VEHICLE TO DEALERSHIP FOR THIRD TIME TODAY FOR SAME ISSUE. FIRST REPAIR WAS IN BEGINNING OF NOVEMBER, 2015 AND SECOND REPAIR WAS DONE AT THE END OF APRIL 2016.
I PURCHASED MY 2014 FORD FOCUS 1/1/16. WHEN DRIVING AT SLOW SPEEDS AND ALWAYS IF ACCELERATING AT 10MPH THE CAR JERKS AND SPUTTERS. I TOOK BACK TO THE FORD DEALER AND HAD WHAT THEY SAID WAS AN ADJUSTMENT DUE TO A RECALL. DIDN'T FIX ANYTHING, TOOK IT IN AGAIN AND THE ANSWER IS ITS THE DESIGN DUE TO A 5 SPEED WITHIN AN AUTOMATIC TRANSMISSION IT HAS TO ADJUST ITSELF. THIS CAR WILL NOT ACCELERATE WHEN A LIGHT TURNS RED TURNING LEFT AND I NEED TO GET OUT OF THE WAY, IT JERKS AND SPUTTERS, SAME PROBLEM AT ANY STOP. MY CONCERN IS THAT IF I CAN'T ACCELERATE TO GET OUT OF THE WAY I'M GOING TO GET HIT, AT A LIGHT, STOP, ON THE FREEWAY. FORD TOLD ME THAT'S THE WAY ALL OF THEM DRIVE. THIS IS A DAILY OCCURRENCE SINCE I PURCHASE THE CAR.
CLUTCH REPLACED AT 18K MILES DUE TO SHUDDERING, HESITATION AND ROLLING BACKWARDS ON HILL IN DRIVE. AT 38K ISSUES ARE STARTING AGAIN. SEVERAL ALMOST ACCIDENTS WHEN ON HILL AND TURNING IN TRAFFIC. PURCHASED A YEAR AGO AND DEVALUED $10K SINCE.
THIS IS THE 3RD TIME MY CAR LOST POWER WHILE DRIVING WITH NO WARNING.DRIVING AND THE CAR CUTS COMPLETELY OFF. I HAVE TO GET TOWED BECAUSE IT WILL NOT START. IT ALSO HESITATE AFTER I STOP AT A TRAFFIC LIGHT AND/OR STOP. MOSTLY IT STALLS OUT ON A MAJOR HIGHWAY
THE TRANSMISSION JERKS WHEN STARTING OFF AND SHIFTING GEARS. I'VE HAD IT IN 3 TIMES FOR "SOFTWARE UPDATES" AND EACH TIME THE MECHANIC TELLS ME THAT ALL FORD FOCUS EXPERIENCE THE SAME THING AND THAT IT WAS DESIGNED THAT WAY.
WHEN I ACCELERATE MY CAR HESITATE, JERK LIKE IT IS GETTING WORST. SLOW DOWN WHEN TAKE OFF AND WHILE DRIVING
I BOUGHT MY 2014 FOCUS IN AUGUST OF 2014, IT WAS A LIGHTLY USED RENTAL FROM LATE 2013 TO AROUND THE SPRING OF 2014 AND ONLY HAD A LITTLE OVER 14,000 MILES ON IT. SINCE THAT TIME I HAVE HAD TO TAKE IT IN (INCLUDING THIS MOST RECENT APPOINTMENT IN A FEW DAYS) 3 TIMES FOR THE SAME ISSUE. WHEN I AM ACCELERATING FROM A STOP, THE CAR WILL SHUTTER, HESITATE TO SHIFT, OFTEN GRIND UNTIL IT REACHES A HIGHER GEAR. AFTER I TAKE THE CAR IN THE PROBLEM IS GONE FOR ABOUT A MONTH BUT THEN SLOWLY STARTS TO COME BACK THE MORE I DRIVE IT. THE PROBLEM IS MUCH MORE PREVALENT WHEN I AM DRIVING AROUND RESIDENTIAL AREAS WITH A LOT OF HILLS AND STOP SIGN INTERSECTIONS. I AM WORRIED THAT IF THIS ISSUE CONTINUES THROUGHOUT THE LIFE OF MY CAR IT WILL EITHER CAUSE AN ACCIDENT, OR AT LEAST PUT ME IN DANGER OF CAUSING AN ACCIDENT, AND IT WILL ALSO COST ME A FORTUNE TO MAINTAIN IF I HAVE TO CONTINUALLY TAKE IT IN FOR REPAIRS EACH YEAR!
2014 FORD FOCUS. CONSUMER WRITES IN REGARDS TO VEHICLE HIGH RPM SYMPTOMS AND TRANSMISSION SHUDDERS WHILE DRIVING. CONSUMER WANTS DEALERSHIP TO BUY BACK VEHICLE. *SMD THE CONSUMER STATED IN HIS OPINION, THE VEHICLE WAS STILL NOT SHIFTING PROPERLY AFTER THE DEALER MADE THE REPAIRS. *JB
WHILE DRIVING IT FEELS LIKE ENGINE IS FALLING OUT. THE WHOLE CAR VIBRATES. LIKE ITS STALLING OUT WHEN YOU TAKE OFF AND IT TAKES A LONG TIME TO GET UP AND GOING. I HAVE TAKEN THE CAR TO LAKELAND FORD FOR A SEAL KIT THAT WAS BACK ORDERED 6-8 WEEKS IN 2015 IN 2016 I HAD TO HAVE ANOTHER SEAL KIT ALSO BACK ORDERED 6-8 WEEKS THEY DID TRANSMISSION MODULE REPLACEMENT AND MUCH MORE I'VE TAKEN THIS CAR BACK FOR THE SAME ISSUE MULTIPLE TIMES ANDHAVEBEEN TOLD IT'S NOT A LEMON L!
CAR HESITATES WHEN ACCELERATING, ESPECIALLY FROM A SLOW OR STOP. CANNOT TELL IF ITS A TRANSMISSION ISSUE OR FUEL RELATED. VERY DANGEROUS, CAUSING CAR TO BUCK & JERK. MAKES IT DIFFICULT TO CONTROL VEHICLE. SEEMS TO BE GETTING WORSE THE HIGHER THE MILEAGE.
THIS CAR WAS BOUGHT USED WITH 22218 MILES ON IT ON 12/29/2015. THE CAR WAS RUNNING FINE. BY THE MIDDLE OF JANUARY 2016, THE TRANSMISSION WAS SLIPPING. BEFORE WE MADE FIRST PAYMENT ON 2/9/2016, THE TRANSMISSION WAS SLIPPING AND SHUDDERING GOING INTO SECOND GEAR. HERE IT IS 5/5/2016 AND WE ARE SUPPOSEDLY STILL WAITING ON A PART TO COME IN, WE FEEL LIKE WE HAVE BOUGHT THEIR PROBLEM AND WE ARE ON OUR OWN, AND THIS COULD BE A VERY SERIOUS ISSUE IN SAFETY WHEN YOUR CAR WILL NOT GO. FROM DEAD STOP, SHIFTING FROM FIRST, GOING INTO SECOND IT SHUDDERS, HESITATES, IN TRAFFIC, IT'S REALLY BAD. THIS WAS BOUGHT FOR MY TEENAGE DAUGHTER TO GO TO COLLEGE, NOW I'M WORRIED ABOUT HER SAFETY IN IT.
TL* THE CONTACT OWNS A 2014 FORD FOCUS. THE CONTACT STATED THAT THE VEHICLE SHUTTERED AND WOULD NOT ACCELERATE. THE FAILURE OCCURRED SPORADICALLY. THE FAILURE OCCURRED WITHOUT WARNING. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS APPROXIMATELY 8,000.
WHEN DRIVING THE CAR SHUDDERS AND DOESN'T WANT TO GO INTO GEAR, HAVE HAD IT INTO SERVICE DEPT SEVERAL TIMES FOR KNOWN TRANSMISSION ISSUE! THE PROBLEM STARTED SHORTLY AFTER I PURCHASED THE VEHICLE. IT'S BEEN 2 1/2 MONTHS NOW AND STILL WAITING FOR NEW CLUTCH TO ARRIVE AND NOW MY VEHICLE WILL NOT DRIVE AT ALL!
SIX TIMES MY CAR'S ENGINE HAS STOPPED WORKING. EITHER I AM DRIVING AND IT GIVES ME A 10 SECOND WARNING BEFORE THE ENGINE SHUTS OFF OR I AM PARKED AND IT WON'T START UP PROPERLY. EVERY TIME IT GETS TOWED OR I TAKE IT TO THE DEALERSHIP, THEY TELL ME THEY HAVE UPDATED THE COMPUTER SYSTEM AND IT SHOULD BE FINE. FORD'S CORPORATE OFFICE HAS SAID RESULTS ARE INCONCLUSIVE AND THERE IS NOTHING THEY CAN DO TO HELP ME. AFTER DOING RESEARCH ONLINE, IT SEEMS LIKE THIS IS A COMMON ISSUE WITH THIS VEHICLE.
TL* THE CONTACT OWNS A 2014 FORD FOCUS. WHILE DRIVING 10 MPH, THE VEHICLE VIBRATED AND FAILED TO ACCELERATE WHEN THE ACCELERATOR PEDAL WAS DEPRESSED. THE FAILURE OCCURRED CONSTANTLY. THE VEHICLE WAS TAKEN TO THE DEALER WHERE IT WAS DIAGNOSED, BUT THE DETAILS COULD NOT BE PROVIDED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE AND STATED THAT THE PARTS TO REPAIR THE VEHICLE WOULD NOT BE AVAILABLE FOR TWO MONTHS. THE FAILURE MILEAGE AND VIN WERE UNKNOWN.
STALLING, GRINDING, SHUDDERING, VIBRATIONS, MISS SHIFTS, BOGGS AT ACCELERATION IN 1ST AND 2ND GEAR.
"STOP SAFELY NOW". WHILE DRIVING, POWER TO THE CAR COMPLETELY STOPPED MULTIPLE TIMES. "STOP SAFELY NOW" MESSAGE SHOWS ON INSTRUMENT PANEL. THIS HAS HAPPENED AT LEAST 7 TIMES. THE FIRST WHILE DRIVING 65 MPH ON THE FREEWAY IN FEBRUARY. LUCKILY I WAS ABLE TO GET OUT OF WAY OF TRAFFIC BEFORE IT CAME TO COMPLETE STOP. I TOOK IT TO FORD ON 2/24/16 AND THEY STATED THERE WAS A RECALL TO FIX THIS (I NEVER RECEIVED NOTICE OF RECALL). THEY MADE THE REPAIRS AND SAID IT WAS SAFE TO DRIVE. ON 4/18/16, THE CAR AGAIN COMPLETELY STOPPED AS I ENTERED AN INTERSECTION AND "STOP SAFELY NOW" MESSAGE APPEARED AGAIN. A SEMI-TRUCK BEHIND ME CAME TO A SKIDDING STOP, A FEW FEET FROM MY BUMPER. I WAS VERY LUCKY ONCE AGAIN TO AVOID AN ACCIDENT. I TOOK THE CAR TO NEWARK FORD AGAIN ON 4/18/16 AND THEY SAID THEY HAD TO UPGRADE THE SOFTWARE. I ASKED IF WAS SAFE TO DRIVE AND THEY SAID "ABSOLUTELY", THEY DON'T SEE ANY PROBLEM WITH THE CAR. ON 4/21, THE CAR AGAIN SUDDENLY STOPPED WHILE DRIVING 50MPH. THE SAME MESSAGE"STOP SAFELY NOW" APPEARED. PLEASE SEE ATTACHED PHOTOS OF THE LAST TWO TIMES THIS HAPPENED. I CALLED FORD CORPORATE OFFICE AND THEY SAID IF THE MECHANICS SAID THE CAR WAS SAFE TO DRIVE, IT WAS SAFE TO DRIVE. I SAID I DON'T FEEL SAFE SINCE THIS KEEPS HAPPENING AND THEY OBVIOUSLY DON'T KNOW WHAT IS WRONG. HE SAID IF YOU DON'T FEEL SAFE, YOU DON'T HAVE TO DRIVE THE CAR. I TOLD HIM THAT IS NOT A GOOD SOLUTION AS I AM PAYING FORD TO LEASE THE CAR AND NEED TRANSPORTATION. HE SAID THERE IS NOTHING FORD CAN DO, IT HAS TO GO THROUGH THE STATE, FORD IS NOT GOING TO DO ANYTHING FOR ME. HOW CAN I FEEL SAFE DRIVING A CAR THAT MIGHT SUDDENLY STOP AT ANY TIME?? I DRIVE 50 MILES EACH WAY TO WORK ON THE FREEWAY. I AM EXTREMELY SCARED THAT THIS PROBLEM IS GOING TO CAUSE ME TO GET IN A BAD ACCIDENT. WHY DOESN'T FORD ACCEPT RESPONSIBILITY FOR THIS CAR AND THE EXTREMELY UNSAFE ISSUES?
2014 FORD FOCUS. CONSUMER WRITES IN REGARDS TO AUTOMATIC TRANSMISSION SHUDDERS ON ACCELERATION AND CLUTCH HAS KICKED OUT OF GEAR INTO NEUTRAL. *SMD THE CONSUMER STATED THE TRANSMISSION HAS BEEN A PROBLEM SINCE THE FIRST DAY, THE VEHICLE WAS PURCHASED. THE TRANSMISSION WAS REPROGRAMMED A COUPLE OF TIMES, BUT TO NO AVAIL. THE DEALER THEN STATED THE CLUTCH WAS BAD. HOWEVER, THE PARTS WERE NOT AVAILABLE. *JB
I HAVE A 2014 FORD FOCUS SE HATCHBACK. IT WAS BOUGHT BRAND NEW IN SEPTEMBER 2014. I WAS BACK AT THE DEALERSHIP ON SEPTEMBER 17, 2015 WITH 17,000 MILES BECAUSE OF THE SHUDDERING &, HESITATIONS COMING FROM THE TRANSMISSION WHILE DRIVING, STOPPING, AND ACCELERATING. MY CLUTCH WAS REPLACED ON OCTOBER 15, 2015. I WAS BACK TO THE DEALERSHIP ON JANUARY 8, 2016 AND AGAIN ON MARCH 10, 2016, FOR A "COMPUTER RESET". THE JERKING, SHUDDERING, GRINDING, AND STALLING HAVE YET TO CEASE AND IT'S BECOMING MORE OF A HAZARD & EXTREMELY STRESSFUL TO DRIVE THE CAR ON A DAILY BASIS. I HAVE TO DRIVE 100 MILES A DAY ROUND TRIP FOR WORK. THE SERVICEMAN AT MIKE REICHENBACH SAID IT WOULD NEVER BE MORE THAN 80% DUE TO THE TYPE OF CLUTCH IN THE TRANSMISSION IS FOR A STRAIGHT DRIVE VEHICLE. AS OF TODAY MY CAR IS JUST AS BAD AS EVER IF NOT WORSE, I HAVE BEEN FORTUNATE SO FAR AS NOT BE IN AN ACCIDENT, BUT LOOKING FOR IT TO HAPPEN ANYDAY WITH THE ISSUES IN THE TRANSMISSION. I FEAR FOR MY SAFETY EVERY TIME I HAVE TO STOP FOR ANY REASON BECAUSE OF THIS STALL, HESITATION AND SOMETIMES SLOW ON ACCELERATION.
TL* THE CONTACT OWNS A 2014 FORD FOCUS. WHILE ATTEMPTING TO ACCELERATE FROM A STOP, THE VEHICLE WOULD SHUDDER AND HESITATE. THE VEHICLE WOULD INDEPENDENTLY SLOW DOWN WHEN MAKING TURNS. THE VEHICLE WAS TAKEN TO THE DEALER WHERE IT WAS DIAGNOSED THAT THE AUTOMATIC CLUTCH FAILED AND NEEDED TO BE REPLACED. THE VEHICLE WAS REPAIRED; HOWEVER, THE FAILURE RECURRED. THE VEHICLE HAD BEEN TO THE DEALER FOR THE SAME REPAIR ON FOUR SEPARATE OCCASIONS AND EACH REMEDY FAILED TO REPAIR THE VEHICLE. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS 8,322.
DESIGN FLAW IN "DOUBLE CLUTCH" AUTOMATIC TRANSMISSION THAT CAUSES "SHUDDER" AT LOW SPEEDS, SLIPPING ON HILLS, AND "JERKING" AT HIGHER SPEEDS. MOST APPARENT AT LOW SPEEDS, SUCH AS ACCELERATING AFTER A STOP LIGHT OR SIGN, OR ON A HILL. DEALER AND MANUFACTURER REFUSE TO FIX, BEYOND A SOFTWARE UPDATE TO THE TRANSMISSION MODULE. ONGOING.
MY 2014 FORD FOCUS IS EXPERIENCING SHUDDERING ISSUES WHEN SHIFTING BETWEEN FIRST AND SECOND TYPICALLY. I HAVE TAKEN ANY END TO GET THE RECALL DONE ON IT FOR THE REPROGRAMMING AND IT HELPED AT FIRST BUT NOW THE SHUTTERING HAS CONTINUED AFTER ABOUT 6 MONTHS.
I JUST BOUGHT THIS CAR 1 MONTH AGO AND WHEN IT IS AT A STOP AND YOU HIT THE ACCELERATOR, IT SHUDDERS BETWEEN 1ST AND 2ND AND BETWEEN 2ND AND 3RD. IT IS GETTING WORSE THE LONGER THE PROBLEM GOES ON. I HAVE TAKEN IT TO PARKWAY FORD IN WINSTON SALEM, NC AND WAS TOLD IT WAS A COMMON PROBLEM AND THAT THE PART HAS BEEN ORDERED AND COULD TAKE 3+ MONTHS BEFORE IT WILL COME IN AND MY CAR CAN BE FIXED. IN THE MEANTIME, I AM DRIVING A CAR THAT ACTS LIKE IT'S GOING TO STALL OUT IN THE MIDDLE OF THE ROAD. HAVING TO WAIT POSSIBLY 3 MONTHS FOR THE WARRANTY REPAIRS TO BE COMPLETED IS UNACCEPTABLE.
TL* THE CONTACT OWNS A 2014 FORD FOCUS. WHILE DRIVING 65 MPH, THE ACCELERATOR PEDAL WAS DEPRESSED AND THE VEHICLE ACCELERATED IN EXCESS. THE VEHICLE WAS TAKEN TO A DEALER WHERE IT WAS DIAGNOSED THAT THE SHIFTING GEAR AND THE LINKAGE IN THE TRANSMISSION NEEDED TO BE REPLACED. THE VEHICLE WAS REPAIRED; HOWEVER, THE FAILURE RECURRED AND MULTIPLE WARNINGS WERE DISPLAYED ACROSS THE MESSAGE BOARD. IN ADDITION, THE CONTACT STATED THAT THE GEAR SHIFTER WAS SHIFTED IN PARK AND THE REVERSE POSITION AND FAILED TO SHIFT OUT OF THOSE POSITIONS. THE MANUFACTURER WAS NOTIFIED OF THE FAILURES. THE FAILURE MILEAGE WAS 6,000.
BOUGHT CAR BRAND NEW IN JUNE 2014. HAVE HAD TRANSMISSION REDONE. NOW HAVING SAME ISSUE AGAIN. FRONT SEAT BELTS REPLACED. NOW NEED REPLACED AGAIN. HAVE HAD DEALER REPAIR OUTSIDE DOOR SKIN ON FRONT PASSENGER DOOR DUE TO TRANSPORT DAMAGE. HAD TO TAKE CAR IN TO HAVE INTERIOR DOOR REPOSITIONED DUE TO POOR DEALER WORKAMANSHIP. I HAVE HAD THIS CAR IN FOR REPAIRS MORE THAN ANY VEHICLE I HAVE EVER OWNED. CAR CURRENTLY HAS ABOUT 33,000 MILES ON IT.
I HAVE A 2014 FORD FOCUS SE HATCHBACK. IT WAS BOUGHT BRAND NEW IN AUGUST 2013 AND PAID IN FULL. I WAS BACK AT THE DEALERSHIP AT LESS THAN 15,000 MILES BECAUSE OF THE GRINDING, STALLING, HESITATIONS, AND JERKING COMING FROM THE TRANSMISSION WHILE DRIVING, STOPPING, AND ACCELERATION. MY CLUTCH HAS BEEN REPLACED TWICE AND I HAVE BEEN BACK TO THE DEALERSHIP COUNTLESS TIMES, FOR A "COMPUTER RESET". THE JERKING, SHUDDERING, GRINDING, AND STALLING HAVE YET TO CEASE AND IT'S BECOMING MORE OF A PAIN TO DRIVE THE CAR ON A DAILY BASIS. ALL OF THE SERVICEMEN SAY THE SAME THING: "IT WILL ADJUST TO YOUR DRIVING OR IT'S SUPPOSED TO FEEL THAT WAY". I AM CURRENTLY WAITING ON A NEW CLUTCH TO HAVE IT REPLACED ONE AGAIN. I FEEL AS IF I AM NOW STUCK WITH THIS VEHICLE WITH NO HOPE!
MY CAR HAS 33581 MILES AND ALREADY PUT SECOND SET OF TIRES ON IT. THE PROBLEM IS THAT THE TRANSMISSION IS NO GOOD. PROBLEM STARTED AT 3000 MILES WHEN THE CAR TOTALLY SHUT DOWN IN THE MIDDLE OF TRAFFIC ON THE INTERSTATE BETWEEN SYLVA,NC AND WAYNESVILLE ,NC . THE CAR WILL NOT TAKE A HILL WITHOUT SPINNING TIRES, IT EVEN DOES IT AT RED LIGHTS....HELP.
HAVE HAD THE VEHICLE FOR JUST OVER A YEAR. HAD PERFORMED WELL UNTIL ABOUT 20,000 MILES. I DO A LOT OF DRIVING FERRYING CHILDREN TO AND FROM SCHOOL, TO SPORTING EVENTS, GETTING MYSELF TO AND FROM WORK. THE VEHICLE BEGAN TO HESITATE AND IT SEEMED LIKE THERE WAS A TIMING ISSUE WITH THE SHIFTING MECHANISM. I OFTEN HAD TO MASH DOWN ON THE ACCELERATOR TO GET IT TO ADVANCE. IT IS VERY TRICKY IN TRAFFIC ESP. ON THE INTERSTATE. WE ARE OBLIGED TO USE I-10, THE BUSIEST HIGHWAY IN AMERICA, AND TO GO ACROSS THE I-10 MISSISSIPPI RIVER BRIDGE WHERE SUCH HESITATION AND LACK OF CONTROL OF SPEED COULD PROVOKE A FATAL ACCIDENT. TOOK IT TO THE DEALERSHIP, THE SERVICE MANAGER IMPLIED THAT I DIDN'T KNOW HOW TO DRIVE IT CORRECTLY GIVEN THAT IT IS NOT TRULY AN "AUTOMATIC" TRANSMISSION. MIND YOU IT IS NOT MARKETED AN ANYTHING BUT AN AUTOMATIC. THEY PERFORMED SOME KIND OF COMPUTER ADJUSTMENT. THE PROBLEM CONTINUES TO MANIFEST ITSELF HOWEVER ESPECIALLY AFTER THE CAR HAS WARMED UP. TOOK IT BACK IN AND THE SERVICE GUY WAS NOT VERY HELPFUL, STILL IMPLYING THAT I JUST NEEDED TO ADJUST MY METHOD OF DRIVING. AM NOW WAITING ON A NEW SET OF CLUTCHES THAT WILL "REPAIR" THE PROBLEM BUT NOT GET RID OF THE "SHUTTERING". I HAVE NOT BEEN GIVEN A LOANER CAR IN THE INTERIM AND CONTINUE TO SUBJECT MY CHILDREN TO THESE UNSAFE CONDITIONS. THERE IS OBVIOUSLY A DESIGN FLAW IN THIS TRANSMISSION AND FORD NEEDS TO OWN UP TO IT AND DO WHAT IS RIGHT FOR CUSTOMERS BEFORE THERE IS A MAJOR ACCIDENT AND FATALITIES.
TL* THE CONTACT OWNS A 2014 FORD FOCUS. WHILE DRIVING 60 MPH, THE VEHICLE VIBRATING VIOLENTLY WITHOUT WARNING. THE VEHICLE WAS TAKEN TO THE DEALER WHERE IT WAS DIAGNOSED THAT THE TRANSMISSION FAILED AND NEEDED TO BE REPLACED OR REBUILT. THE VEHICLE WAS REPAIRED WITH A REBUILT TRANSMISSION TWICE, BUT THE FAILURE RECURRED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 46,000.
TL* THE CONTACT OWNS A 2014 FORD FOCUS. WHILE DRIVING 65 MPH, THE TRANSMISSION JERKED EXCESSIVELY. THE CONTACT HAD TO SLOWLY REMOVE HIS FOOT FROM THE ACCELERATOR PEDAL TO STOP THE JERKING. IN ADDITION, THE HORN AND THE ALARM SYSTEM NO LONGER WORKED. THE AIR BAG WARNING LIGHT ILLUMINATED ON AND OFF WHILE THE CONTACT WAS DRIVING. THE MANUFACTURER WAS NOTIFIED. THE VEHICLE WAS NOT DIAGNOSED NOR REPAIRED. THE VIN WAS UNKNOWN. THE FAILURE MILEAGE WAS APPROXIMATELY 19,000.
TL* THE CONTACT OWNS A 2014 FORD FOCUS. WHILE ATTEMPTING TO ACCELERATE TO HIGHWAY SPEEDS, THE VEHICLE HESITATED TO ACCELERATE WITHOUT WARNING. THE VEHICLE WAS TAKEN TO A DEALER WHERE IT WAS DIAGNOSED THAT THE CLUTCH NEEDED TO BE REPLACED. THE VEHICLE WAS REPAIRED, BUT THE FAILURE RECURRED. THE VEHICLE WAS TAKEN BACK TO THE DEALER WHERE THE TECHNICIAN INFORMED THAT THE CLUTCH NEEDED TO BE REPLACED AGAIN. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 8,000.
I HAVE BEEN DEALING WITH THIS ISSUE SINCE JUST MONTHS AFTER PURCHASING MY BRAND NEW FOCUS. AS I HAVE BEEN TOLD THAT WHILE THE VEHICLE IS AN AUTOMATIC TRANSMISSION, IT USES A CLUTCH IN THE TRANSMISSION LIKE A MANUAL, RESULTING IN AN ISSUE WITH SHIFTING. WHEN ACCELERATING, THE VEHICLE SHUTTERS AND HESITATES, CAUSING SEVERE ISSUES DURING STOP-AND-GO TRAFFIC OR IN CITY DRIVING. ADDITIONALLY, AFTER THE SHUTTLE, THE VEHICLE WILL DO ONE OF TWO THINGS. IT WILL EITHER JERK FORWARD OR DO NOTHING AT ALL AFTER LETTING OFF THE GAS PEDAL. BECAUSE YOU NEVER KNOW WHICH IT WILL BE, KEEPING AT LEAST 20 FEET (USUALLY MORE) AWAY FROM THE VEHICLE IN FRONT OF YOU IS NECESSARY TO AVOID AN ACCIDENT. ADDITIONALLY, THE VEHICLE EXPERIENCES THIS WHILE MERGING ON AN EXPRESS WAY. THE RPM GAUGE WILL SHOW A SIGNIFICANT INCREASE AS WELL AS THE SOUND, BUT THE VEHICLE WILL NOT REACT AS THE RPMS SHOW. IT WILL HESITATE AND THEN EITHER JERK FORWARD, OR NOTHING AT ALL. I HAVE TAKEN MY FOCUS TO MULTIPLE FORD SERVICE DEPARTMENTS AND EACH TIME, THE DEALERSHIP DOES NOT PROVIDE A PERMANENT SOLUTION. THEY WILL EXPLAIN THAT THEY FIXED IT, EITHER BY INSTALLING A NEW CLUTCH, OR GIVING IT A SYSTEM UPDATE, AND EACH TIME THE PROBLEM CONTINUES BACK. I HAVE TAKEN MY VEHICLE TO DEALERSHIPS WHO HAVE ACKNOWLEDGED THE PROBLEM AND HAVE NOT BEEN ABLE TO SOLVE IT FIVE SEPARATE TIMES. MOST RECENTLY, I HAVE NOTICE THE ISSUE BECOMING MORE SEVERE - ESPECIALLY AFTER DRIVING LONG DISTANCES. THIS IS ABSOLUTELY UNACCEPTABLE AND I AM EXTREMELY DISAPPOINTED IN FORD FOR NOT STEPPING UP AND TAKING OWNERSHIP OF THIS ISSUE.
MY VEHICLE HAS HAD NUMEROUS TRANSMISSION PROBLEMS, GOING INTO REVERSE WHILE DRIVING, SHUTTING OFF WHILE DRIVING, ETC. RECENTLY, THE POWER STEERING COMPLETELY WENT OUT AND REVERTED TO MANUAL STEERING. TODAY, WHILE DRIVING IT FOR A WHILE, I NOTICED A BURNING SMELL AND PULLED OVER. UNDER THE HOOD, THE FUSE BOX HAD CAUGHT FIRE, BUT WAS BLOWN OUT BY THE WIND WHEN I OPENED THE HOOD. 20,500 MILES.
TL* THE CONTACT OWNS A 2014 FORD FOCUS. WHILE ACCELERATING FROM A STOP AT LOW SPEEDS, THE VEHICLE HESITATED TO ACCELERATE AND SHUTTERED WITHOUT WARNING. IN ADDITION, THERE WAS AN ABNORMAL SOUND EMITTING FROM THE VEHICLE. THE VEHICLE WAS TAKEN TO A DEALER WHERE IT WAS DIAGNOSED THAT THE TRANSMISSION NEEDED TO BE REPROGRAMMED. THE VEHICLE WAS REPAIRED, BUT THE FAILURE RECURRED. THE VEHICLE WAS TAKEN BACK TO THE DEALER, BUT THE FAILURE WAS UNDETERMINED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS UNKNOWN.
TL* THE CONTACT OWNS A 2014 FORD FOCUS. THE CONTACT STATED THAT WHILE GETTING THE VEHICLE SERVICED, THE TECHNICIAN INFORMED THAT THE STEERING GEAR FAILED AND NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE VIN WAS NOT INCLUDED IN NHTSA CAMPAIGN NUMBER: 14V514000 (STEERING). THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 52,617.
BOUGHT CAR FEBRUARY OF 2016 AT 28,000 MILES, CAR STARTED HESITATING, STUTTERING, VIBRATING AT ACCELERATION. OTHER TIMES, IT FEELS LIKE IT IS GOING TO JUST TAKE OFF ON ITS OWN. I TOOK THE CAR IN TO FORD AND WAS TOLD THAT IT WAS THE CLUTCH AND IT WOULD TAK 8-12 WEEKS FOR THE PART TO COME IN AND IN THE MEAN TIME I CAN DRIVE THE CAR WITHOUT WORRY. I DO WORRY BECAUSE MY SON JUST GOT HIS LICENSE AND I AM AFRAID THAT THE HESITATION WILL CAUSE AN ACCIDENT. I DID SOME RESEARCH AND NOTICED THAT THIS IS SOMETHING THAT A LOT OF FOCUS OWNERS ARE DEALING WITH. THIS IS VERY DANGEROUS AND THE VEHICLE SHOULD BE RECALLED.
TL* THE CONTACT OWNS A 2014 FORD FOCUS. THE CONTACT RECEIVED A NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 15V005000 (FUEL SYSTEM, GASOLINE); HOWEVER, THE PART TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS NOT MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. PARTS DISTRIBUTION DISCONNECT. UPDATED 05/03/16*LJ THE CONSUMER STATED THE PROBLEM WAS RECTIFIED. UPDATED 05/05/16.*JB
WE BOUGHT A 2014 FOCUS ON MARCH 27, 2015 AND DROVE THE FOCUS WITHOUT PROBLEMS UNTIL JANUARY 2016. ON FEBRUARY 22, 2016, THE ENGINE OIL WARNING WAS FLASHING. ALMOST ALL THE OIL WAS DEPLETED. IT HAD BEEN LESS THAN 5,000 MILES SINCE THE LAST OIL CHANGE, SO IT WAS STRANGE. WE TOOK OUR CAR INTO KAYSER FORD THE NEXT DAY. THEY COULDN'T FIND ANYTHING SUSPICIOUS. IT WAS CONCLUDED THAT NOT ENOUGH OIL WAS FILLED PREVIOUSLY. THEY THEN FILLED OIL TO THE MAX LEVEL. ON MARCH 10, WE CHECKED THE OIL LEVEL AFTER 500 MILES SINCE THE LAST CHANGE. THE OIL LEVEL WAS LOW. WE WENT BACK TO KAYSER, AND THEY FOUND THAT THE OIL LEVEL VARIED. THEY SUSPECTED AN OIL BURNING PROBLEM. WE THEN MADE AN APPOINTMENT WITH AN ENGINE SPECIALIST AND HAD 2 QUARTS OF OIL PUT IN. ON MARCH 15, WE VISITED KAYSER AGAIN AND HAD THE ENGINE SPECIALIST CHECK IT. THEY AGAIN FELT THAT NOT ENOUGH OIL WAS FILLED THE LAST TIME, AND WE SHOULD BRING IT BACK AFTER ANOTHER 500 MILES. THE LAST FULL OIL CHANGE WAS DONE BY KAYSER ON FEBRUARY 23. WE MADE ANOTHER APPOINTMENT ON MARCH 24, AND WE THEN WENT ON A 400 MILE TRIP. AFTER WE ARRIVED AND CHECKED THE OIL ON MARCH 20, THE OIL WAS MUCH LOWER THAN THE MINIMUM LEVEL. SINCE IT WAS SUNDAY AND WE DID NOT WANT TO RISK AN ACCIDENT, WE ADDED FORD MOTORCRAFT 5W20 OIL. ON MARCH 24, WE WENT BACK TO KAYSER AND THE TECHNICIAN SAID THAT WE HAD TO COME BACK AGAIN LATER BECAUSE WE ADDED OIL SINCE THE LAST SERVICE. WE SHOWED EVIDENCE THROUGH PHOTOS, BUT HE REFUSED TO DO A DETAILED DIAGNOSIS. HE SAID THAT THEY HAD TO REPORT THE EXACT AMOUNT OF OIL CONSUMPTION LOST IN ORDER TO DO MORE. WE HAD TO VISIT FAMILY LIVING ABOUT 170 MILES AWAY, BUT WE DID NOT FEEL SAFE DRIVING THAT FAR. WE ASKED KAYSER FORD TO PROVIDE US A RENTAL CAR, BUT THEY WOULDN'T. WE MADE IT TO OUR DESTINATION, BUT WE HAD A LOW AMOUNT OF OIL THE NEXT DAY. WE THEN TOOK IT TO A NEARBY FORD DEALERSHIP FOR A FILL UP.
BOUGHT CAR BRAND NEW IN JUNE OF 2014. AFTER APPROX. 5,000 MILES, CAR STARTED HESITATING, STUTTERING, VIBRATING AT ACCELERATION. OTHER TIMES, IT FEELS LIKE IT IS GOING TO JUST TAKE OFF ON ITS OWN. OTHER TIMES IT FEELS LIKE IT IS GOING TO STALL OUT AT ANY TIME. I MENTIONED THIS AT MY LAST VISIT TO DEALER AND WAS TOLD IT IS "NORMAL FOR THIS TYPE OF TRANSMISSION". THEY SAID THEY MADE SOME ADJUSTMENT AND THERE WAS NOTHING ELSE THAT CAN BE DONE. THIS IS UNACCEPTABLE! HOW MANY COMPLAINTS MUST BE RECORDED BEFORE ANYTHING IS DONE ABOUT THIS PROBLEM?? I FEEL UNSAFE AT TIMES AND HOPE THE GOVERNMENT CAN PUT SOME PRESSURE ON THE FORD COMPANY TO OWN RESPONSIBILITY AND CORRECT THIS ONGOING PROBLEM.
I BOUGHT MY 2014 FORD FOCUS IN AUGUST OF 2014, EVER SINCE I HAVE HAD TRANSMISSION PROBLEMS. THE CAR SHAKES, SHUDDERS AND JERKS WITH ACCELERATION. IT ALSO MAKES A GRINDING VIBRATING NOISE. I HAVE TAKEN IT IN FOR SERVICE MULTIPLE TIMES AND HAVE BEEN TOLD THIS IS NORMAL FOR FORD CARS. I DO NOT FEEL SAFE DRIVING AND AM AFRAID THE CAR WILL STALL ONE DAY AS I DO A LOT OF CITY DRIVING WITH MULTIPLE STOPS AND ACCELERATIONS. I SHOULD NOT BE HAVING THESE PROBLEMS WITH A NEW CAR. FORD NEEDS TO RECALL THIS ISSUE, AS IT IS A DANGER TO DRIVERS.
THROTTLE BODY ASSEMBLY HAS BEEN REPLACED 3 TIMES ALONG WITH THE PEDAL AND THE CAR KEEPS BREAKING DOWN. COMPLAINT HAS BEEN FILED WITH FORD AND THEY REFUSE ACCEPT ANY LIABILITY. I BROKE DOWN 3 TIMES DOING 70 MILES PER HOUR AND ALMOST GOT INTO A SERIOUS ACCIDENT. EACH PART WE REC'D HAS BEEN DEFECTIVE AND WILL ONLY WORK UP TO A CERTAIN MILE AND THEN THE CAR SHUTS OFF . I UNDERSTAND THAT IN 2013 THEY HAD THE SAME ISSUE BUT ALSO REFUSED TO DO NATIONAL RECAL. WE WAITED OVER 30 DAYS FOR THE PART TO HAVE IT CRAP OUT AGAIN. I WAS TOLD THIS PART WAS ON NATIONAL BACK ORDER AS THE ENTIRE COUNTRY WAS OOS. TO ONLY HAVE THE PART REPLACED 3 TIME.S
SINCE DAY ONE THIS CAR'S TRANSMISSION HAS NOT WORKED PROPERLY. I SHOULD HAVE JUST BROUGHT IT RIGHT BACK TO THE DEALER THAT DAY. IT HAS BEEN BACK 4 TIMES FOR TRANSMISSIONS ISSUES: SHUTTERING AT TAKE OFF, ACCELERATES ON ITS OWN WITHOUT YOUR FOOT ON THE GAS, KEEPS CHANGING GEARS WHEN TRYING TO ACCELERATE ON A HIGHWAY, LURCHES FORWARD WHEN MOVING SLOWLY (PULLING INTO A GAS STATION), RPMS GO UP WHEN YOU TAKE YOUR FOOT OFF OF THE GAS AND DO NOT DROP BACK DOWN AGAIN UNTIL YOU ARE AT A COMPLETE STOP. THE FRONT BRAKES ARE COMPLETELY WORN. I SEE THESE COMPLAINTS ON THE INTERNET OVER AND OVER AGAIN. TODAY WE WERE DRIVING THE CAR ON A HIGHWAY AND IT JUST STOPPED ACCELERATING. HAD TO PULL OVER VERY QUICKLY TO GET OVER TO THE SHOULDER SAFELY. MOTOR WAS STILL RUNNING WITH AN ENGINE FAULT MESSAGE WAS DISPLAYED. FORD'S ROADSIDE ASSISTANCE DOESN'T EVEN COVER GETTING YOUR CAR OFF OF A TOLL ROAD AND LIVING IN NJ THEY ARE HARD TO AVOID. THE DEALER SAYS THAT THAT IS THE WAY THE CAR DRIVES. THEY WRITE UP THE PAPER WORK VERY VAGUE AND NEVER PUT THE CORRECT DESCRIPTION FOR THE ISSUES. THE CAR GOES IN AND OUT OF THE SERVICE DEPARTMENT - PROGRAMMING UPDATE. THERE ARE 479 COMPLAINTS FOR THIS CAR ON JUST THIS SITE FOR MOSTLY THE SAME ISSUE. THE OTHER 2 CARS I OWN HAVE 0 AND 35 COMPLAINTS ON THIS SITE - BIG DIFFERENCE. MY LAST FORD.
CAR HESITATES, VIBRATES & SHAKES WHEN ACCELERATING FROM A STOPPED POSITION TO LOW SPEEDS. I DO A LOT OF CITY DRIVING, HIGHWAY DRIVING, DRIVING IN RURAL NEIGHBORHOODS. I ALSO, ON MY WAY, TO AND FROM WORK HAVE TO CROSS A SET OF RAILROAD TRACKS & I AM SO WORRIED THAT MY CAR MAY GET STUCK ON THE TRACKS, OR MY CAR WON'T ACCELERATE AS IT SHOULD AT A TRAFFIC LIGHT OR STOP SIGN & THE CAR BEHIND ME WON'T STOP IN TIME & THERE COULD BE AN ACCIDENT & I/ANY PASSENGERS COULD BE INJURED. BOTTOM LINE: I AM EXTREMELY CONCERNED FOR MY PERSONAL SAFETY IN A RELATIVELY NEW VEHICLE - PURCHASED IN DECEMBER OF 2014. I SHOULDN'T BE HAVING THESE PROBLEMS IN SUCH A NEW VEHICLE. THE FIRST TIME I TOOK IT TO THE DEALERSHIP, IT WAS A RECALL, SO THEY RESET THE COMPUTER SYSTEM, SAID IT WOULD TAKE 1,000 MILES TO RELEARN MY DRIVING. AFTER THE 1,000 MILES, IT WENT BACK TO THE SHAKING, VIBRATING & HESITATING. 2ND TIME BRINGING IT IN, I HAD THE MANAGER OF THE SERVICE DEPARTMENT RIDE WITH ME & HE FELT THE SHAKING, SO, AGAIN, THEY RESET THE SYSTEM AGAIN, GAVE ME THE INFO ABOUT WAITING 1,000 MILES TO RESET. AFTER THE 1,000 MILES, IT AGAIN, BEGAN SHAKING, VIBRATING & HESITATING AT LOW SPEEDS. THE SERVICE MANAGER GAVE ME HIS CARD & SAID IF I HAD ANY PROBLEMS, GIVE HIM A CALL. 3RD TIME BRINGING IT IN, THE SERVICE DEPARTMENT HAD A MECHANIC RIDE WITH ME. SAID HE FELT THE VIBRATIONS, SHAKING, HESITATION. WHILE AT THE SERVICE DESK, HE THEN HAD THE AUDACITY TO TELL ME THAT THE PROGRAM RELEARNS BAD BEHAVIORS INSTEAD OF THE GOOD ONES. IT SHOULDN'T MATTER IF I'M A GOOD OR BAD DRIVER, THE CAR SHOULD RUN PROPERLY. AND NOW (3/21/16), I HAVE FELT THE WORST SHAKING, VIBRATING & HESITATION EVER. I FELT INCREDIBLY UNSAFE TODAY. PLUS I HAD A PASSENGER IN MY CAR THAT MEANS A LOT TO ME. I REALLY HOPE THAT THIS ISSUE CAN GET RESOLVED BEFORE SOMETHING HORRIBLE HAPPENS.
CAR JERKS, HESITATES FROM STOPPED POSITION. CLUTCH REPLACED AT 10,000 MILES. AT 15,000 MILES CAR WAS BROUGHT BACK INTO THE DEAL. COMPUTER ADJUSTMENTS MADE ON THE CLUTCH AND PUT WITHIN RANGE. CAR HAS BEEN BROUGHT BACK TO THE DEALERSHIP 3 MORE TIMES. THE LAST ON MARCH 10 2016. CAR STARTED TO JERK AND HESITATE THE VERY NEXT DAY. I NEED MY CAR FOR WORK AND THIS IS UNACCEPTABLE. THE TRANS NEEDS TO BE RECALLED. I HAVE HAD A FORD SINCE 1982. MY 2 BROTHERS WORK FOR FORD FOR OVER 30 YEARS. I AM REALLY CONSIDERING MOVING ON FROM FORD WITH MY NEXT VEHICLE. VERY FRUSTRATED CUSTOMER.
THE TRANSMISSION ON THE FOCUS IS INEFFECTIVE AND, QUITE FRANKLY, DANGEROUS. DELAYED STARTS AND FAILURES TO ACCELERATE ARE THE NORM. FORD REFUSES TO FIX THIS KNOWN PROBLEM AND THIS MODEL REALLY SHOULD BE RECALLED BEFORE INJURIES HAPPEN.
WHILE TURNING AT A LIGHT, MY STEERING WENT OUT AND CAUSED ME TO VEER INTO ONCOMING TRAFFIC IN THE OPPOSING LANE. IT NOW TAKES GREAT EFFORT AND MUSCLE TO MAKE AND TURNS IN THE VEHICLE. I HAVE HAD THE VEHICLE IN THE SHOP NUMEROUS TIMES DUE TO A FAULTY TRANSMISSION. NOW WHEN I TURN ON THE VEHICLE, THE INSTRUMENT PANEL DISPLAYS THAT THERE IS AN URGENT TRANSMISSION FAULT, THEN IT WILL FLASH THAT THERE IS AN URGENT STEERING ASSIST FAULT. WHILE RUNNING A VEHICLE HEALTH REPORT, THE VEHICLE STATES THAT THE TRANSMISSION IS AT A "REDUCED POWER STATE" WHICH CAUSES IT TO HESITATE, NOT CHANGE GEARS, AND NOT BE ABLE TO ACCELERATE PROPERLY - ALL OF WHICH FORD SAYS ARE "CHARACTERISTICS OF THIS TRANSMISSION." ALSO, THE TRANSMISSION DOES NOT WORK AT ALL IN SPORT MODE AND HAS WENT INTO REVERSE OR PARK GRINDING TO A SCREECHING HALT WHILE DRIVING ON A HIGHWAY. LUCKILY, I DID NOT CRASH WHEN THE STEERING SUDDENLY WENT OUT. MY VEHICLE IS CURRENTLY IN A LEMON LAW DISPUTE, THEREFORE, FORD WILL NOT FURTHER DIAGNOSE MY VEHICLE.
MY CAR JERKS AND JUMPS EVERYTIME I TAKE OFF, FROM A DRIVEWAY, STOP SIGN, STOP LIGHT, ETC. FEELS AS THOUGH THE TRANSMISSION HAS A DEFAULT, LIKE IT IS GOING TO FALL OUT . I CHECKED, THERE ARE NO RECALLS, WHEN I HAVE IT SERVICED, I BRING IT TO THEIR ATTENTION. THEY JUST TELL ME THERE ARE RECALLS. WHEN I TELL THEM I HAVE NEVER RECEIVED A NOTICE, THEY RESPOND, YOU WILL. I FEEL I AM IGNORED. THIS HAS BEEN GOING ON SINCE, I BOUGHT THE CAR, ALMOST 2 YEARS AGO. APRIL 2014. I KNOW IT HAD BEEN SITTING OTHER THAN THEIR LOT FOR QUITE SOME TIME.
THE VEHICLE A 2014 FORD FOCUS S MODEL WAS MOVING AT A HIGH RATE OF SPEED GOING DOWN THE HIGHWAY WHEN IT STALLED OUT DUE TO THE WIRING SPLICES GOING BAD CAUSING THE VEHICLE TO STALL OUT AND STOP WITHOUT WARNING
TL* THE CONTACT OWNS A 2014 FORD FOCUS. WHILE DEPRESSING THE ACCELERATOR PEDAL AND ATTEMPTING TO DRIVE, THE VEHICLE FAILED TO MOVE. THE VEHICLE WAS TAKEN TO THE DEALER WHERE IT WAS DIAGNOSED THAT THE DUAL CLUTCH TRANSMISSION FAILED AND NEEDED TO BE REPLACED. THE TRANSMISSION WAS REPLACED; HOWEVER, THE FAILURE RECURRED. THE CONTACT STATED THAT THE TRANSMISSION WAS REPLACED AND REPROGRAMMED THREE TIMES, BUT THE FAILURE CONTINUED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURES. THE FAILURE MILEAGE WAS 11,000.
TL* THE CONTACT OWNS A 2014 FORD FOCUS. AT 5,800 MILES, THE TRANSMISSION CAUSED THE VEHICLE TO JERK AND VIBRATE WHEN THE GEARS WERE SHIFTED. THE DEALER REPLACED THE CLUTCH. THE FAILURE ALSO OCCURRED AT 18,500 MILES. AFTER REPAIRING THE VEHICLE AGAIN, THE FAILURE RECURRED AT 29,000 MILES. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURES. THE VIN WAS UNKNOWN. THE INITIAL FAILURE MILEAGE WAS 5,800. UPDATED 04/22/16*LJ *TR
YESTERDAY I STOPPED IN A PARKING LOT WHEN ALL OF A SUDDEN MY STEERING SEEMED TO GO OUT AS IF MY ENGINE HAD STALLED (DIDN'T). IT RESUMED NORMAL OPERATION UNTIL TODAY WHEN I ENTERED A ROUNDABOUT WHEN THE STEERING STARTED TO LOSE THE POWER FEATURE IF ONLY FOR A FEW MOMENTS. I CONSULTED A FORD DEALER AND SAW NO RECALLS ON THIS PROBLEM. I AM HAVING THE CAR CHECKED ON 3/14/16 FOR MY TRANSMISSION SHUDDER AND WILL ATTEMPT TO GET THIS LOOKED AT THEN. IT IS TROUBLING TO KNOW THAT THIS MAY HAPPEN AT HIGH SPEED. IN THE ROUNDABOUT I SEEMED TO HAVE A MANUAL STEERING FEATURE, BUT AS I STATED THE ROUNDABOUT SPEED WAS ABOUT 15 MPH.
FROM THE PURCHASE OF THE VEHICLE (DEC. 2014) THERE HAVE BEEN REPEATED ISSUES WITH POWER. WITHIN THE FIRST MONTHS IT POWERED DOWN ON THE FREEWAY - WITH THE DASHBOARD'S POWER FLICKERING ON AND OFF AND THE CAR PUT PUTTING TO A NEAR STOP. WE WERE ONLY DRIVING ABOUT 40 MPH AND IT WAS NOT A STEEP INCLINE. WHEN I CALLED THE DEALERSHIP FROM WHICH I PURCHASED THE CAR THEY DIDN'T REPORT ANY RECALLS OR MALFUNCTIONS, WHEN I BROUGHT IT IN THEY SAID THAT THERE WAS A TRANSMISSION SOFTWARE UPDATED NEEDED. ON AND OFF FOR MONTHS THROUGHOUT THE YEAR MY CAR WOULD STRUGGLE WHEN ACCELERATING AND SHAKE. ALTHOUGH I BROUGHT IT IN AND CALLED MULTIPLE TIMES I WAS TOLD THAT IT WAS SAFE AND OPERABLE. FINALLY IN JANUARY 2016 I BROUGHT IT IN AGAIN (AFTER HAVING GONE IN MULTIPLE TIMES FOR INSPECTIONS AND FLUID CHANGES) WHEN I HAD EXPERIENCED STALLING ENOUGH TIMES TO FRIGHTEN ME AND AFTER A WHOLE DAY WAS TOLD THAT THERE WAS A RECALL ON THE CLUTCH. IT HAS BEEN 2 MONTHS!!! I HAVE NOT RECEIVED A LOANER OR RENTAL VEHICLE EVEN THOUGH THE CAR IS UNSAFE TO DRIVE AND THERE IS A MALFUNCTIONING CLUTCH THAT CONTROLS THE POWER OF THE VEHICLE WHICH COULD STALL AT ANYTIME RESULTING IN AN ACCIDENT. MY CAR IS STILL SHAKING AND WORRIES ME TO DRIVE EVERY SINGLE TIME; I DO NOT HAVE AN ALTERNATIVE VEHICLE OR THE MONEY TO PAY FOR ONE NOR SHOULD I HAVE TO. I HAVE BEEN DISREGARDED REPEATEDLY BY FORD'S CORPORATE CUSTOMER SERVICE MANAGER NIKKI AND BY THE GENTLEMEN WHOM I ONCE RESPECTED AT THE SERVICE DEPARTMENT OF PETALUMA FORD. THE PART HAS BEEN "ON ORDER" FOR MORE THAN A MONTH. I AM APPALLED AT THE WAY THAT THIS SITUATION IS - OR RATHER IS NOT BEING HANDLED. THIS CAR IS A LEMON AND AFTER PAYING THOUSANDS OF DOLLARS FOR THIS VEHICLE I WOULD LIKE TO BE REIMBURSED SO THAT I CAN PURCHASE A RELIABLE VEHICLE OUTSIDE OF FORD'S LIMITED SELECTION OR AT LEAST HAVE THE CAR RIGHTFULLY REPLACED BY AN ALTERNATIVE VEHICLE.
WHEN STARTING THE VEHICLE IT HAS A 'HARD START' AND IDLES EXTREMELY ROUGH FOR A CAR WITH ONLY 18200 MILES. IT HAS DONE THIS SINCE I PURCHASED IT IN JUNE 2014. I'VE HAD ENOUGH CARS TO KNOW THAT THIS IS INDEED NOT "NORMAL". IT FEELS LIKE THE IDLE IS NOT SET RIGHT AND IT VIBRATES ENOUGH THAT YOU CAN FEEL IT WHILE IN PARK AND IDLING. I WAS TOLD BY THE SERVICE MANAGER WHO IS OBVIOUSLY NOT A MECHANIC THAT THIS IS 'NORMAL' FOR THE 4 CYLINDER ENGINE TO VIBRATE. ALSO THE CAR CONTINUOUSLY SHUDDERS, LURCHES AND LOSES POWER ON ACCELERATION AS A RESULT OF A FAULTY TRANSMISSION. CLUTCH ASSEMBLY WAS REPLACED AT 9300 MILES. NOTE TO EVERYONE, UPON TAKING THE CAR TO THE GARAGE FOR THE FUEL PUMP RECALL IN DEC 2015, THE CAR HAD TO BE PUT IN THE GARAGE AGAIN IN JAN 2016 FOR THE PURGE VALVE TO BE REPLACED, WHICH RESULTED IN MY TANK BECOMING DEFORMED (DEFORMED MEANS IT SHRINKS, BUT NO ONE BOTHERED TO EXPLAIN THAT TO ME). WITHIN A MONTH (AFTER 4 REPEATED TRIPS TO THE GARAGE FOR THE SAME ISSUES: DISTANCE TO EMPTY CALCULATIONS AND MILES PER GALLON WERE ALL OVER THE PLACE, NO GAS MILEAGE TO SPEAK OF BUT EACH TIME WAS TOLD THAT WHEN DIAGNOSTICS WERE PERFORMED MY CAR WAS GETTING 35 MPG). HOWEVER, WHEN I PUT GAS IN IT, I HAD A 12 GALLON TANK BEFORE PURGE VALVE WAS REPLACED IN JAN 2016, 9 GALLONS WAS ALL IT WOULD HOLD AND THE GAUGE SHOWED FULL. THE THE CAR USED 1/4 TANK OF GAS TO DRIVE 27 MILES. THE VEHICLE IS STILL SHUDDERING AT A STOP LIGHT & LURCHING WHEN ACCELERATING AND FEELS AS THOUGH THE TIRES ARE GRABBING FOR TRACTION. BUT IT IS WITHIN 'SPECS' ACCORDING TO THE TECHNICIANS. I HAVE HAD THE FOLLOWING REPLACED: 2ND FUEL TANK; 3RD FUEL PUMP; 2ND PURGE VALVE; AND 2ND CLUTCH ASSEMBLY AND THE CAR ISN'T EVEN 2 YRS OLD YET AND HAS UNDER 20,000 MILES. IT IS A ROAD HAZARD. I'VE HAD IT TO 3 DIFFERENT GARAGES AND STILL NO RESOLUTION. CONTACTED FORD (DONT BOTHER), I HAVE SINCE CONTACTED THE BBB.
THE TRUNK WILL POP OPEN WHILE DRIVING (IN MOTION). IT HAPPENED COUPLE TIMES ON MANY DIFFERENT SITUATIONS AND EVEN IN THE HIGHWAY. LAST TIME I WAS AT AN AVENUE AND IT RANDOMLY OPENED AND I HAD TO URGENTLY PARK. I HAVE RECORDED A VIDEO THAT SHOWS THE EVENT. I HAVE ALSO SENT MY CAR TO FORD OVER 4 TIMES TO REPAIR MY TRANSMISSION AS MY CAR WAS SHUDDERING AND SHAKING ON TAKE OFFS
THE TRANSMISSION IS CONSTANTLY SLIPPING AND MAKING THE CAR SHUTTER AND JERK WHEN ACCELERATING. THE VEHICLE WILL NOT ACCELERATE PROPERLY AT TIMES OR WILL JERK FORWARD SUDDENLY. WHEN IN DRIVE THE VEHICLE WILL ROLL BACK SLIGHTLY IF ON A SMALL SLOPE OR HILL. IT IS NOT SAFE. I WILL HAVE THIS VEHICLE FOR TWO YEARS THIS MONTH AND IT WILL ALSO BE THE 5TH TIME I'VE HAD TO TAKE IT IN. THE LAST TIME THEY REPLACED MY WHOLE CLUTCH AND HERE I AM 6 MONTHS LATER HAVING TO TAKE IT IN TO THE SHOP AGAIN. THEY KEEP SAYING THAT IT'S "NORMAL". I HONESTY SEE NOTHING NORMAL OR SAFE ABOUT THIS VEHICLE.
BETWEEN FIRST AND SECOND THE GEAR THE CAR SHUDDERS WHILE TRYING TO SHIFT RESULTING IN LOSS OF POWER, NO ACCELERATION CONTROL, AND DISCOMFORT. THIS IS A MAJOR SAFETY ISSUE THAT HAS NOT BEEN ADDRESSED BY FORD. THEY CONTINUE TO SAY THAT IT IS SUPPOSED TO BE LIKE THAT BUT DID NOT INFORM ME WHEN I PURCHASED THE VEHICLE THAT IT WOULD DO THIS.
AT 26000 MILES I TOOK CAR TO DEALER AGAIN FOR THE CAR GRINDING AND JERKING AT LOW SPEED (10 MILES PER HOUR) AND NOT HAVING POWER ON ACCELERATION AT 40 MPH. THE CAR JUST DECELERATES FOR AWHILE BEFORE IT FINALLY GOES. I WAS TOLD THAT MY CAR IS NEEDING A SECOND CLUTCH REPLACEMENT. THE VEHICLE IS NOT EVEN 2 YEARS OLD. BUT IT WILL BE ABOUT 10 WEEKS BEFORE THE PART WILL BE IN. I HAD THE CLUTCH REPLACED IN OCTOBER 2014 (SHARDS OF METAL WERE FOUND IN THE BELL HOUSING) AND HAD THEIR RECALL OF THE TCM PERFORMED FALL LAST YEAR. WHAT IS SAD IS THAT THE DEALER/FORD ARGUES WITH THE CONSUMER AND TRIES TO KEEP TELLING ME EVERYTHING IS NORMAL. THIS IS NOT THE FIRST COMPLAINT I HAVE FILED ON THIS (REFERENCE #10726101). THESE CARS ARE DANGEROUS AND SHOULD NOT BE ON THE ROAD.
TL* THE CONTACT OWNS A 2014 FORD FOCUS. THE CONTACT STATED THAT WHILE DRIVING AT 35 MPH, THE STEERING WHEEL SEIZED. THE VEHICLE WAS TAKEN TO A DEALER, WHO DIAGNOSED THAT THE POWER STEERING SENSOR NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 46,000. THE VIN WAS UNAVAILABLE.
TRANSMISSION SHUDDERS AND BUCKS IN FIRST AND SECOND GEAR. LOSES POWER WHEN SHUDDERING. DIFFICULT IF NOT LIFE THREATENING TO DRIVE AT LOW SPEEDS AROUND TOWN, IN RUSH HOUR TRAFFIC. BROUGHT IN FOR RECALL AND HAD TRANSMISSION RE PROGRAMMED, BUT IS NOW WORSE THAN BEFORE. DID RESEARCH ONLINE REGARDING ISSUE AND FOUND MANY WITH THE EXACT SAME ISSUE. VEHICLE PURCHASED 4/14 AND HAS LESS THAN 15K MILES. THIS IS IN ADDITION TO FUEL PUMP RECALL THAT I RECEIVED 11/15 AND PARTS FOR THAT RECALL ARE STILL NOT AVAILABLE 3/16.
I HAVE THE SAME "SHUDDERING" ISSUES AS MANY OF THESE OTHER COMPLAINTS. I HAVE HAD THE TRANSMISSION REPROGRAMMED SEVERAL TIMES AND THE ISSUE GOES AWAY TEMPORARILY AND THEN COMES BACK. WORSE, THE VEHICLE HAS STALLED WHILE DRIVING ON THE HIGHWAY TWICE. I THOUGHT THE FIRST TIME WAS A FLUKE BECAUSE I WAS ABLE TO GET GOING AGAIN, BUT AFTER THE SECOND TIME I HAD IT TOWED TO A DEALER. THEY STARTED THE CAR AND LET IT RUN FOR AN HOUR, THEN PLUGGED IN THE COMPUTER, AND CALLED ME AND SAID THEY DIDN'T FIND ANYTHING WRONG WITH IT. MEANWHILE I SEE SEVERAL RECALLS ONLINE RELATED TO ENGINE STALLING RELATED TO ELECTRICAL SIGNALS AND FUEL PUMP ISSUES. WHILE MY CAR DOESN'T HAVE ANY OUTSTANDING RECALLS RIGHT NOW, I CAN'T HELP BUT BELIEVE THIS IS THE ISSUE. I DRIVE OVER 300 MILES EACH WEEKEND ON BUSY HIGHWAYS, AND NOW I HAVE A CAR PAYMENT ON A VEHICLE I CAN'T DRIVE BECAUSE NO ONE CAN FIX IT AND THE PROBLEM IS STILL THERE, A HUGE SAFETY HAZARD! I WILL NEVER BUY A FORD AGAIN, AND I'M SELLING MY STOCK.
TRANSMITTION SHUDDERS 1ST TO 2ND GEAR UPON ACCELERATION AND WHILE TURNING SLOW TO STALLS IN TRAFFIC. GRINDING NOISE FROM TRANSMITTION WHILE DRIVING AND IN PARK. LOSS OF POWER FROM START IN TRAFFIC. ERRATIC TRANSMITTION GEAR CHANGES WHILE DRIVING IN TRAFFIC. VEHICLE VIOLENTLY ROLLS BACKWARDS WHEN ON A SLIGHT INCLINE AND VEHICLE PLACED INTO REVERSE. 2ND TIME FORD SERVICED VEHICLE AND PROBLEM STILL EXISTS. PROBLEMS EXIST EVERY TIME VEHICLE IS IN MOTION. STARTED AROUND 7000 MILES ON NEW VEHICLE. CURRENT MILEAGE IS 15400.
2014 FORD FOCUS - 28,000 MILES: TRANSMISSION FAULT SERVICE NOW: WHILE DRIVING ON A TOLL BRIDGE AT 80 MPH THE CAR STARTED TO JERK AND THE FOLLOWING LIGHTS APPEARED: BRAKE-ABS-CAR ON ROAD-CAR ON ROAD OFF: I WAS ABLE TO COAST OFF THE TOLL AND PARK IN AN EXXON. I HAD THE CAR TOWED TO MAXWELL FORD. IT TOOK THEM EIGHT DAYS TO "FIX" THE PROBLEM MODULE TRANSMISSION CONTROL. THEY EXTENDED THE WARRANTY: 10 YEARS, 150,000 MILES. I AM DRIVING IT NOW, BUT THE CAR IS NOW PULLING WHILE DRIVING AND SHUDDERING, HESITATING AND THEN JERKING. TO HAVE A NEW CAR COMPLETELY SHUT DOWN ON A TOLL HIGHWAY, WITH CARS COMING AT YOU AT 85MPH WAS THE MOST INSANELY SCARY, DANGEROUS & LIFE THREATENING EXPERIENCE I HAVE EVER HAD IN MY LIFE. I TRUSTED FORD WITH MY SAFETY, MY MONEY AND MY LIFE. WHY ISN'T THIS PROBLEM UNDER RECALL? SOMEONE IS GOING TO GET KILLED BEHIND THIS PROBLEM.
AT AROUND 12000 MILES, NOTICED UNSETTLING SHUDDERING OF TRANSMISSION GOING UPHILL. HAD FORD DEALER INSPECT AT 14000 MILES AT WHICH TIME THEY REPROGRAMMED THE TRANSMISSION CONTROL MODULE AND I WAS TOLD TO DRIVE IT FOR 1000 MILES TO SEE IF THAT FIXED IT. IT STARTED SHUDDERING AGAIN IN FIRST GEAR AT 15000 MILES. I WAS TOLD THAT IT NEEDED A CLUTCH, BUT THERE WAS A BACKORDER LIST FOR THESE CLUTCHES OF 4-6 WEEKS. I AM DRIVING IN FEAR OF WORSE TRANSMISSION PROBLEMS ON THE WAY THAT MIGHT CAUSE SERIOUS DAMAGE TO PROPERTY AND PEOPLE. I WAS NEVER NOTIFIED OF A RECALL, BUT ON THE REPAIR INVOICE, IT WAS NOTED "RECALL #15B22 REPROGRAM TRANSMISSION CONTROL MODULE CAUSE: FSA REPROGRAM PCM/TCM AND PERFORM CLUTCH ADAPTIVE LEARNING PROCEDURE 997310 W AUTH CODE 005479"
BAD HESITATION/JERKING WHEN STARTING FROM A STOP POSITION I HAVE HAD MY VEHICLE TO THE DEALERSHIP AND THEY HAVE ORDERED A PART BACK IN OCTOBER 2015 WHICH STILL HAS YET TO COME IN, AND I WAS INFORMED TODAY IT WILL BE ANOTHER 6 WEEKS BEFORE IT ARRIVES. IN THE MEANTIME THE HESITATION AND JERKING ARE GETTING WORSE THAN THEY WERE INITIALLY. IT CONCERNS ME WHAT ELSE COULD THIS UNRESOLVED ISSUE BE IMPACTING. AND WHAT HAPPENS IF THIS CAUSES MY TRANSMISSION TO GO OUT WHILE I'M DRIVING.
MY VEHICLE HESITATES WHEN TAKING OFF FROM AT A STOP LIGHT OR STOP SIGN. WHEN ON THE HIGH WAY MY VEHICLE DOES NOT TRANSIISSION FROM 20MPH-60MPH SMOOTHLY. VEHICLE JERKS AND SHAKES. IT IS SCARY BECAUSE I RIDE AROUND WITH MY TODLER AND I'M AFRAID SOMEONE WILL HIT US BECAUSE MY CAR STALLS. RECENTLY GOT THE TRANSMISSION MODULE REPLACED AT FORD DELARSHIP BUT ISSUE IS NOT RESOLVED. I HAVE 24,400 MILES. BOUGHT VEHICLE BRAND NEW. LONG TRIPS ARE NOT SMOOTH NOT EVEN FROM SCHOOL, WORK AND BACK.
THIS CAR SHAKES AND SHUTTERS WHEN TRYING TO MOVE. THIS CAR SEAMS TO BE UNSAFE WHEN MAKING A LEFT TURN INTO TRAFFIC. DOES NOT HAVE POWER WHEN NEED.I HAVE BROUGHT THE CAR IN A FEW TIMES FOR COMPUTER UPGRADES. THIS HAS NOT SOLVED THE PROBLEM.EVEN THE DEALER TOLD ME THIS TRANSMISSION IS UN FIXABLE
TL* THE CONTACT OWNS A 2014 FORD FOCUS. WHILE THE VEHICLE WAS PARKED, AN ABNORMAL SOUND WAS HEARD FROM THE ENGINE AND THE DRIVER SIDE FOG LIGHT ILLUMINATED INDEPENDENTLY. IN ADDITION, WHILE DRIVING AT VARIOUS SPEEDS, THE RADIO TURNED ON AND OFF INDEPENDENTLY. THE FAILURES RECURRED CONSTANTLY. THE VEHICLE WAS TAKEN TO A DEALER WHERE IT WAS DIAGNOSED, BUT THE CAUSE OF THE FAILURES WAS NOT FOUND. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURES. THE APPROXIMATE FAILURE MILEAGE WAS 13,000.
MY VEHICLE HAS BEEN TAKEN IN FOR THE RECOMMENDED RECALL IN REGARDS TO THE TRANSMISSION PROBLEM. AFTER DRIVING IT FOR ABOUT 20 MILES THE CAR CONTINUES TO REV AND STALL WHEN STARTING FROM A STOP. NOW I AM TAKING BACK TO THE DEALERSHIP BECAUSE THEY WILL RE-TEST IT EVEN WHEN THOUGHT THEY KNOW THE PROBLEM PERSISTS. THE DEALERSHIP MADE ME CONTACT FORD MOTOR COMPANY BECAUSE THEY DID ALL THEY COULD DO. NOW FORD MOTOR COMPANY IS MAKING ME GO BACK TO THE DEALERSHIP. THIS ISSUE NEEDS TO BE RESOLVED QUICKLY AS NOW I AM AFRAID TO DRIVE MY VEHICLE.
ORIGINAL ISSUE BEGAN IMMEDIATELY AFTER PURCHASE 3/28/15. MADE APPT. WITH DEALERSHIP FOR APRIL 15, 2015. I WAS TOLD THE CAR NEEDED A NEW CLUTCH. AFTER A COMPLAINT TO MY STATE ATTNY GENERAL, THE REPAIR WAS MADE IN MID MAY. CAR DROVE OK FOR A COUPLE OF MONTHS AT WHICH POINT THE TRANSMISSION ISSUES BEGAN AGAIN. I TOOK THE CAR TO THE DEALERSHIP ON 1/4/2016 AND WAS TOLD YET AGAIN, IT NEEDED A NEW CLUTCH. I HAVE NOT HEARD ANYTHING FROM THE DEALERSHIP SINCE THAT DAY. SPECIFICALLY, UPON ACCELERATION THE CAR STUTTERS BADLY AND DOES NOT WANT TO CATCH THE GEAR. DURING DRIVING, IF YOU TAKE YOUR FOOT OFF THE GAS TO TURN WITHOUT TOUCHING THE BRAKE, TRANSMISSION DOES NOT CHANGE GEARS; IT ROARS AND THE TACHOMETER NEEDLE SWINGS TO HIGH RPMS BEFORE IT LEVELS OUT. WHEN YOU PARK THE CAR, TURN IT OFF AND TAKE YOUR FOOT OFF THE BRAKE, IT SOUNDS LIKE SOMETHING IS BANGING AGAINST SOMETHING ELSE. IF THE CAR IS PARKED ON THE SLIGHTEST INCLINE, UPON STARTING, IT IS DIFFICULT TO GET THE CAR TO SHIFT INTO REVERSE OR DRIVE. FURTHERMORE, DURING ROUTINE DRIVING YOU CAN DETECT UNNEEDED SHIFTING BY THE TRANSMISSION. I REGRET THE DAY I BOUGHT THIS CAR. TWO BAD CLUTCHES IN LESS THAN A YEAR. THIS TRANSMISSION WAS JUNK FROM THE BEGINNING.
TAKATA RECALL. MY COMPLAINT IS THE SEVERE HESITATION WITH MY CAR WHEN TAKING OFF. I BOUGHT MY VEHICLE 09/20/2013. IT IS A 2014 FORD FOCUS. WHEN WE FIRST GOT THE VEHICLE THE HESITATION WAS NOT NOTICEABLE AT FIRST, BUT AFTER A FEW MONTHS OF DRIVING IT, IT STARTED DOING IT. WE TOOK IT BACK TO FORD AND THEY SUPPOSE TO HAVE DID SOMETHING TO RECTIFY THE ISSUE. IT WAS OKAY FOR AWHILE, BUT NOW IT IS DOING THE HESITATION MORE WORST NOW THAN IT WAS THE FIRST TIME. IT IS TO THE POINT TRYING TO GO UP A HILLY ROAD TAKES A MINUTE BECAUSE THE CAR IS NOT TAKING OFF RIGHT AWAY. BASICALLY IT TAKES IT A FEW MINUTES TO GET IN GEAR. I DID NOT KNOW IT WAS A RECALL UNTIL I VISIT A FORD DEALERSHIP; LOOKING AT ANOTHER CAR. THE SALESMAN INFORMED ME AND THEN I LOOKED IT UP ON THE NHSTA WEBSITE. I NEVER RECEIVED ANYTHING FROM FORD ALERTING ME OF A RECALL. THIS ISSUE WITH THE HESITATION IS REALLY ANNOYING, ESPECIALLY NOW THAT IT HAS GOTTEN WORSE.
SHUDDERING OF THE AUTO TRANSMISSION, ERRATIC SHIFTING, BOGGING DOWN DURING ACCELERATION/WONT GO. PULLED OUT OF THE DRIVEWAY TODAY ONTO THE STATE HIGHWAY I LIVE ON AND THE CAR SHUDDERED AND WOULD NOT GO, WAS ALMOST HIT IN THE SIDE DUE TO THE CARS LACK OF POWER TO ENTER TRAFFIC. THESE CARS SHOULD BE RECALLED IMMEDIATELY!
AUTOMATIC TRANSMISSION SLIPS AND GRINDS CAUSING THE CAR TO SOMETIMES SHAKE AND VIBRATE. DOWNSHIFTS WHILE DRIVING CAUSING THE CAR TO SEEM TO LOSE POWER WHILE ACCELERATING. I HAVE ALMOST BEEN INVOLVED IN NUMEROUS ACCIDENTS. IT IS VERY UNSAFE AND I AM SOMETIMES FRIGHTENED TO DRIVE IT. I TOOK IT TO THE DEALERSHIP FOR REPAIR IN NOVEMBER, 2015 BUT FORD HAS YET TO REPAIR IT 3 MONTHS LATER. THE PROBLEM HAS GOTTEN MUCH WORSE AND I FEAR FOR MY LIFE WHILE DRIVING IT. I BOUGHT THE CAR WITH 26000 MILES ON IT AND IT NOW HAS 32000 MILES.
TL* THE CONTACT OWNS A 2014 FORD FOCUS. WHILE DRIVING AT A LOW RATE OF SPEED, THE VEHICLE HESITATED TO ACCELERATE AND ALSO MADE AN ABNORMAL NOISE. WHEN THE CONTACT APPLIED THE ACCELERATOR PEDAL, THE ABNORMAL NOISE GREW LOUDER AND THE VEHICLE HESITATED AND SHUTTERD. THE VEHICLE WAS TAKEN TO THE DEALER TWICE, BUT THEY WERE UNABLE TO PROVIDE A SPECIFIC DIAGNOSIS TO PREVENT THE FAILURE. THE MANUFACTURER WAS NOTIFIED AND WAS UNABLE TO PROVIDE A PERMANENT REMEDY. THE APPROXIMATE FAILURE MILEAGE WAS 19,000.
I BOUGHT THIS CAR OCT OF 2015; I TOOK IT BACK THE NEXT DAY BECUZ THE TRANSMISION WAS SHUTTERING AND STALLING. THE DEALER TOOK IT TO FORD SAID IT WAS THE CLUTCH AND TRANSMISSION SHIFT MODULE AND EVERYTHING IS ON BACK ORDER. IVE BEEN WAITING EVER SINCE FOR FORD TO FIX IT. THEY TRIED TO ADJUST IT , LITTLE HELP. THIS IS AN ONGOING PROBLEM WITH THIS DUAL CLUTCH 6 SPEED AND FORD WONT ADMIT ITS A PROBLEM , EVEN THOUGH ON LINE NUMEROUS COMPLAINTS ON THIS ISSUE. I NEED HELP
TL* THE CONTACT OWNS A 2014 FORD FOCUS. WHILE DEPRESSING THE ACCELERATOR PEDAL, THE VEHICLE DID NOT SHIFT INTO ANY GEAR AND THE ENGINE REVVED HIGHLY AND CAUSED THE TRANSMISSION TO SLIP. THE FAILURE RECURRED NUMEROUS TIMES. THE VEHICLE WAS TAKEN TO A DEALER WHERE IT WAS DIAGNOSED THAT THE CLUTCH NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 106. UPDATED 04/14/16*LJ THE COSUMER STATED THE MANUFACTURER HAD THE VEHICLE REPAIRED. *JS
MY 2014 FORD FOCUS HAS HAD THE CLUTCH PACK REPLACED THREE TIMES BY THE DEALER. THE CAR HAS 19,000 MILES ON IT. THE TRANSMISSION SHUDDERS UPON ACCELERATION FROM A STOP AND WHEN ACCELERATING FROM A SLOW SPEED DOESN'T DOWN SHIFT CAUSING HEAVY VIBRATION. THE REPAIR LASTS A FEW WEEKS TO A FEW MONTHS THEN COMES BACK. THE PARTS FOR THE LAST REPAIR TOOK ABOUT 10 WEEKS FOR THE DEALER TO RECEIVE. TWO DEALERS I HAVE TALKED TO SAID THE CLUTCH PACK ON THE FORD FOCUS AND FORD FIESTA AUTOMATIC TRANSMISSIONS ARE FAULTY AND IS PART THAT FAILS CONSTANTLY. MY VEHICLE NOW HAS 19,000 MILES ON IT AND NOW HAS IT'S FOURTH CLUTCH PACK. THE TRANSMISSION IS AN AUTOMATIC. I HAVE PAPERWORK FOR ALL OF THE REPAIRS.
I HAVE HAD PROBLEMS WITH MY CAR EVER SINCE I BOUGHT IT BRAND NEW. I HAVE TAKEN IT BACK TO THE DEALERSHIP SO MANY TIMES BUT NOTHING HAS BEEN DONE ABOUT IT. I FEEL UNSAFE DRIVING THIS CAR.
THE POWERTRAIN TRANSMISSION DOES A HERKY JERKY JUMPING WHEN I ACCELERATE FROM A STOP TO START POSITION. IF I AM DRIVING AND HAVE TO SLOW DOWN AND RE-ACCELERATE IT HESITATES AND WILL NOT SPEED UP. IT HESITATES TO GO ON ACCELERATION AT OTHER TIMES. FORD HAS TOLD ME THIS IS NORMAL AND THIS IS NOT NORMAL. I AM WORRIED THAT I WILL GET INTO AN ACCIDENT WHILE DRIVING DUE TO THE ACCELERATION PROBLEMS, THE BOGGING DOWN WHILE DRIVING AND THE JUMPING. IT HAS SKIPPED A GEAR WHILE DRIVING AND MAKES GRINDING NOISES. FORD WILL DO NOTHING ABOUT THIS AND STATES THIS IS NORMAL FOR THIS TRANSMISSION. THIS HAS BEEN GOING ON SINCE I BOUGHT THE VEHICLE. THEY WON'T TAKE IT BACK OR CORRECT THE SITUATION. I HAVE TAKEN IT TO TWO DIFFERENT SHOPS TO HAVE IT CHECKED OUT AND BOTH SAID IT CHECKED OUT "FINE" BECAUSE THAT'S WHAT FORD TELLS THEM TO SAY.
THE TRANSMISSION HESITATES WHEN STOPPED THEN TO ACCELERATE. IT HAS CAUSED ME TO ALMOST HAVE A FEW ACCIDENTS. THE FRONT SUSPENSION MAKES NOISES . FORD CAN'T SEEM TO FIX EITHER ISSUE. I KNOW A LOT OF OTHER FOCUS OWNERS ARE HAVING ISSUES.
MY CAR HAS BEEN A PROBLEM SINCE I PURCHASED IT NEW IN DECEMBER 2013. IT WOULD MAKE A LOUD GRINDING NOISE, SLIP WHEN SHIFTING OR WHEN DOWNSHIFTING TO COME TO A STOP, BOG DOWN WHEN TAKING OFF AND ALSO JERK WHEN SHIFTING AFTER TAKING OFF FROM A STOP. I'VE TAKEN IT TO THE FORD DEALERSHIP SEVERAL TIMES FOR THE ISSUES AND THEY FIXED THE CLUTCH ONCE BUT EVEN SINCE THEN IT STILL HAS ISSUES SHIFTING. ALSO SINCE THEN I'VE HAD TO REPLACE THE FUEL PUMP AS THERE WAS A RECALL ON IT FOR MY CAR WHICH THE DEALERSHIP WAS SURPRISED BY BECAUSE IT WAS THE FIRST OF THIS RECALL THEY HAD SEEN FOR THIS CAR. I'VE ALSO CALLED FORD HEADQUARTERS TWICE PERSONALLY TO SEE ABOUT A BUY BACK OR TRADE DEAL AND THEY SAID THEY COULD DO NOTHING FOR ME AT THIS TIME. THIS CAR IS A BRAND NEW, JUNK, SAFETY HAZARD AND NEEDS TAKEN OFF THE ROAD BUT FORD WILL DO NOTHING. I'M DISABLED SO IF IT CAUSES A CRASH I WILL DIE INSTANTLY AND THEN THEY WILL HAVE A BIG LAWSUIT ON THEIR HANDS FROM MY FAMILY. I'VE ALSO CONTACTED ATTORNEYS AND AM PART OF THE CLASS ACTION LAWSUIT FOR THIS CAR AS WELL AS SPEAKING TO A LEMON LAW ATTORNEY. ALL THEY WOULD HAVE TO DO IS STEP UP AND EXCEPT RESPONSIBILITY FOR THIS AND MAKE IT RIGHT BUT THEY WON'T DO ANYTHING.
WHEN I BEGIN TO PULL OFF THE TRANSMISSION HESITATES TO GO INTO THE GEARS ALONG WITH JERKING AND CHUGGING NOISES, THIS HAPPENS WITH EVER STOP AND GO MOTION.
TL* THE CONTACT OWNS A 2014 FORD FOCUS. WHILE DRIVING APPROXIMATELY 5 MPH, THE TRANSMISSION EXHIBITED HESITATION IN A SEVERE JERKING MOTION. THE VEHICLE WAS MANEUVERED TO THE SIDE OF THE ROAD AND THE ENGINE WAS TURNED OFF. AFTER RESTARTING, THE TRANSMISSION FAILED TO SHIFT GEARS AND THE LOW TIRE PRESSURE WARNING INDICATOR ILLUMINATED. THE VEHICLE WAS TAKEN TO THE DEALER ON TWO SEPARATE OCCASIONS WHERE THE POWER TRAIN CONTROL MODULE WAS RESET EACH TIME. THE FAILURE RECURRED INTERMITTENTLY. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC, WHO TEST DROVE THE VEHICLE AND CONFIRMED THAT THE TRANSMISSION DID NOT FUNCTION PROPERLY. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 23,361. UPDATED 06/21/16*LJ THE CONSUMER STATED THE VEHICLE WAS REPAIRED, IT NO LONGER HESITATES. HOWEVER, IT BECAME SLOW TO ACCELERATE FROM A SLOW SPEED OR STOPPED. *JS
THE AUTOMATIC TRANSMISSION SHUDDERS AND STALLS CAUSING THE CAR TO ACCELERATE ERATICALLY THEREBY CREATING UNSAFE DRIVING CONDITIONS FOR THE DRIVER AND MOTORISTS AROUND THE DRIVER. FORD REFUSES TO ADMIT THAT THERE IS A PROBLEM AND CONTINUES TO SELL THESE UNSAFE CARS.
CAR HESITATES AND SHUTTERS WHEN DRIVEN. THIS IS WORSE AT LOWER SPEEDS OR WHEN TURNING. THIS HAPPENS BOTH ON THE HIGHWAY AND ON CITY STREETS. IT'S BEEN SERVICED 4 TIMES FOR THIS ISSUE, EACH TIME THE MODULE REQUIRES REPROGRAMMING, BUT THE PROBLEM PERSISTS. RECENTLY THE CHECK ENGINE SOON LIGHT HAD BEEN ON. WE'VE BEEN TO THE DEALER AND THEY REPAIRED IT, BUT THE ENGINE LIGHT HAS TURNED ON AGAIN ONLY 5 DAYS AFTER THE LAST REPAIR. I'VE CHECKED AND THE FOCUS HAS 5 DIFFERENT ACTIVE RECALLS, 2 OF THEM WITH REGARDS TO POWER TRAIN, BUT THIS CAR SEEMS TO BE EXCLUDED FROM THEM AT THIS TIME.
I PREVIOUSLY HAD A 2012 FORD FOCUS, WHICH LEFT ME STRANDED IN THE MIDDLE OF A BRIDGE AFTER A RECALL PART BROKE. (FORD IN THE LETTER SENT ON THE RECALL STATED THEY COULD NOT FIX THE PART THAT BROKE UNTIL IT BROKE). SO I HAD TO WAIT UNTIL THAT DAY HAPPENED. THAT WAS THE SECOND STRIKE AGAINST THEM. I HAD ALREADY BEEN IN FOR DIAGNOSTIC CHECKS AND REPROGRAMMING SEVERAL TIMES OVER THE YEARS I OWNED THE CAR. THEN THEY HAD TO REPLACE THE CLUTCH AND TCM; KEPT MY CAR FOR 3-4 DAYS. SO AFTER ALL THAT WAS FIXED I TRADED AND GOT A 2014 FORD FOCUS HATCHBACK. ALL THAT STUFF WAS SUPPOSED TO BE BEHIND ME AND NO GLITCHES IN THIS YEAR. AFTER 15,000 MILES WAS PUT ON THE CAR THE CLUTCH STARTED ACTING UP AGAIN AND PROGRESSIVELY GOT WORSE. THE SHUTTERING AND STUTTERING BECOME SO BAD I THOUGHT MY CAR WAS GOING TO FALL APART. FROM A DEAD STOP TO A GO (20-30 MPH) IT HAD SUCH A HARD TIME SHIFTING GEARS THAT THE RPM'S WOULD JUST TAKE OFF. GRINDING NOISES UNDER THE CAR UPON ACCELERATION. WHEN IN CRUISE CONTROL IT WOULD JUST LOSE SPEED ON IT'S OWN, CRUISE SET FOR 60MPH AND RPM"S WOULD JUST DROP OUTTA NO WHERE LIKE THE CAR WAS ABOUT TO STALL. TOOK IT IN AND SURE ENOUGH NEW CLUTCH AND SEALS WERE ALREADY NEEDED (THIS CAR WAS PURCHASED IN APRIL 2015 AND THE CLUTCH WENT OUT IN JANUARY 2016). THEY KEPT THE CAR A WK (AT NO TIME WAS I OFFERED A RENTAL) HAD TO BORROW MY PARENTS VEHICLES TO GET AROUND; MY HUSBAND NEEDED HIS CAR. HAD THE CAR BACK A WK AND HAVE ALREADY TAKEN IT IN TO BE REPROGRAMMED B/C YET AGAIN WE ARE HAVING SHUTTERING AND STUTTERING ISSUES AS WELL AS PROBLEMS UPON ACCELERATION. WHEN I CHECK 2014 FOCUS RECALLS THERE ARE SOME MAJOR RECALLS. I WAS ISSUED A RECALL ON MY VIN# FOR THE TCM ALREADY. THEY HAVE INCREASED MY WARRANTY TO 100,000 B/C THEY KNOW I WILL BE BACK FOR MORE REPAIRS AND THE SERVICE GUY STATED REPLACING THE CLUTCH IS ONLY TEMPORARY, I WILL BE BACK FOR A NEW ONE AGAIN AND AGAIN.
TL* THE CONTACT OWNS A 2014 FORD FOCUS. THE CONTACT STATED THAT WHILE DRIVING, THE TRUNK OPENED INDEPENDENTLY WITHOUT WARNING. THE CONTACT MENTIONED THAT THE FAILURE RECURRED AND WAS TAKEN TO THE DEALER UP TO TEN TIMES BEFORE THE LATCH, SPRING, AND WIRING WAS REPLACED BUT THE FAILURE CONTINUED. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS 34,500.
TL* THE CONTACT OWNS A 2014 FORD FOCUS. THE CONTACT STATED THAT WHILE ATTEMPTING TO DRIVE, THE VEHICLE STARTED TO SHUTTER AND HESITATED AS IF IT WAS LOSING POWER. THE VEHICLE WAS TAKEN TO THE DEALER. THE TECHNICIAN DIAGNOSED THAT THERE WAS AN INTERMITTENT TRANSMISSION CLUTCH SHUTTER. AS A RESULT, THE CLUTCH PLATES NEEDED TO BE REPLACED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE VEHICLE WAS NOT REPAIRED. THE FAILURE MILEAGE WAS 33,000.
TL* THE CONTACT OWNS A 2014 FORD FOCUS. WHILE DRIVING 35 MPH DOWN AN INCLINE, THE BRAKE PEDAL WAS DEPRESSED AND THE VEHICLE SHOOK AND TOOK A LONGER DISTANCE TO STOP. IN ADDITION, THE ACCELERATOR PEDAL WAS DEPRESSED AND THE VEHICLE VIBRATED AND ACCELERATED IN EXCESS. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 44,002.
I HAVE ESCAPED BEING HIT MULTIPLE TIMES WITH MY CAR DOING THIS. I HAVE A FEAR I AM GOING TO BE REAR ENDED OR KILLED BECAUSE OF MY CAR. THE CAR STALLS ON THE ROAD THERE IS SOMETHING WRONG WITH THE TRANSMISSION OUR CAR HAS BEEN AT THE DEALERSHIP FOR OVER A MONTH, SECOND TIME ON THE TRANSMISSION JERKING AND STALLING ON THE ROAD WHEN YOU WOULD BE STOPED AT A RED LIGHT THEN IN MOTION IT JERKED WHEN YOU INCREASED YOUR SPEED, VERY UNSAFE TO DRIVE AND NO ONE IS DOING NOTHING ABOUT IT. FORD CAN NOT FIX THE PROBLEM. SHOULD BE A NATIONAL RECALL. . NOT JAPORDIZING MY FAMILY LIFE FOR A CAR THAT STALLS ON THE ROAD.
TL* THE CONTACT OWNS A 2014 FORD FOCUS. THE CONTACT STATED WHILE DRIVING AT 70 MPH, THE VEHICLE STARTED JERKING AND SHIFTING FROM THE TRANSMISSION. THE SPEEDOMETER DECREASED IN SPEED. THE VEHICLE WAS TAKEN TO THE DEALER WHERE IT WAS DIAGNOSED THAT THE TRANSMISSION NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 29,000.
THE CAR STALLS ON THE ROAD THERE IS SOMETHING WRONG WITH THE TRANSMISSION OUR CAR HAS BEEN AT THE DEALERSHIP FOR OVER A MONTH, SECOND TIME ON THE TRANSMISSION JERKING AND STALLING ON THE ROAD WHEN YOU WOULD BE STOPED AT A RED LIGHT THEN IN MOTION IT JERKED WHEN YOU INCREASED YOUR SPEED, VERY UNSAFE TO DRIVE AND NO ONE IS DOING NOTHING ABOUT IT. FORD CAN NOT FIX THE PROBLEM. SHOULD BE A NATIONAL RECALL. CONTACTING OUR LAWYERS AND THE MEDIA. NOT JAPORDIZING MY FAMILY LIFE FOR A CAR THAT STALLS ON THE ROAD.
CAR SURGES AT TAKE OFF, LONG HESITATION WHILE ACCELERATING ON THE HIGHWAY AND CLUNKING NOISE AT STOP. THERE HAS BEEN A PCM UPDATE, TCM UPDATE AND TCM RESET WHICH DID NOT HELP. THEN THEY REPLACED THE CLUTCH IN THE R/R TRANSMISSION AND AFTER DRIVING 3000 MILES IT HAS STARTED ALL OVER AGAIN.
I HAVE HAD MY 2014 FORD FOCUS FOR ALMOST 2 YEARS NOW AND IT HAS BEEN GIVING ME NOTHING BUT PROBLEMS WITH THE TRANSMISSION/CLUTCHES. THE FIRST TIME I NOTICED IT WAS A LITTLE AFTER 5 MONTHS OF HAVING THE CAR I WAS DRIVING THE VEHICLE ON THE HIGHWAY AND OUT OF NOWHERE IT DIED ON ME SHUT OFF WHILE I WAS IN MOTION IN HEAVY TRAFFIC. I WAS ABLE TO PULL TO THE SIDE OF THE ROAD AND TURN IT OFF AND WAS ABLE TO TURN IT ON AND TAKE IT TO THE DEALERSHIP. AT THE DEALERSHIP I WAS TOLD MY COMPUTER MALFUNCTIONED AND NEEDED TO BE UPDATED. AFTER DOING THIS MY CAR WAS FINE FOR ABOUT ANOTHER 2 MONTHS THEN IT STARTED TO SPUTTER, HESITATE WHILE TURNING AND IN MOTION AND ALSO NOT SHIFTING GEARS CORRECTLY. I TOOK IT AGAIN TO THE DEALERSHIP AND THIS TIME THEY TOLD ME MY CLUTCHES NEED TO BE REPLACED AND THIS HAPPENS ALL THE TIME WITH MY TYPE OF CAR. I WAS CONFUSED ABOUT THEM TELLING ME THIS BECAUSE THIS IS VERY DANGEROUS TO BE HAPPENING ALL THE TIME. I GO THE CAR BACK WORKED FINE FOR ANOTHER 3 MONTHS THEN THE SAME THING AGAIN WITH THE TRANSMISSION. TOOK IT IN AGAIN AND WAS TOLD AGAIN THAT I NEEDED THE NEW CLUTCHES IN MY CAR AND I SAID NEW CLUTCHES? WHY WAS I NOT GIVEN A RECALL ON MY OLD ONE OH BECAUSE WE ONLY CHANGE THEM OUT IF YOU COME IN AND COMPLAIN ABOUT THE OLD ONES WHAT?? REALLY!! SO GOT MY CAR BACK AND THIS TIME 2 MONTHS LATER TODAY 1/23/16 I WAS DRIVING THE VEHICLE AND WAS MID U-TURN AND MY CAR TURNED OFF IN THE MIDDLE OF MY U-TURN IN ON COMING TRAFFIC ALMOST KILLING ME!!! I HAVEN'T BEEN TO THE DELAERSHIP YET BUT AFTER NUMEROUS ATTEMPTS WITH FORD CORPORATE TO FIX THIS NOTHING IS HAPPENING THEY ARE NOT TAKING BLAME FOR ANYTHING AND REFUSING TO RECALL THESE CARS. READING ONLINE I'M HAPPY TO SEE THAT I AM NOT THE ONLY ONE THEY TELL THIS TOO AND IT REALLY MAKES ME UPSET, ANGRY AND FRUSTRATED. I'M SCARED TO DRIVE MY BRAND NEW CAR BECAUSE OF THIS PLEASE HELP ME AND EVERYONE ELSE.
WE BOUGHT OUR 2014 FORD FOCUS IN MARCH 2015.NEVER AGAIN! AMONG OTHER SMALL PROBLEMS THAT COST A FORTUNE TO REPAIR WE NOW WERE DRIVING WHEN OUR REAR PASSENGER DOOR FLEW OPENED. WE TOOK IT RIGHT THEN TO THE DEALER DICK'S MACKENZIE FORD IN HILLSBORO,OREGON AND THE PRICE TO FIX THE DOOR LATCH IS $560.WE ARE LOOKING AT OTHER OPTIONS FOR THE REPAIR AND THEN SELL THE CAR AS SOON AS POSSIBLE.. WE ARE APPAULED AT THE PRICE AND BECAUSE WE HAVE 40,000 MILESIT IS OUT OF WARRANTY.
WHILE COMMUTING TO WORK ON THE HIGHWAY AND COMING TO A STOP DUE TO TRAFFIC THE VEHICLE WAS HIT FROM BEHIND AT APPX 50MPH. MY WIFE SAW THE IMMINENT IMPACT A SPLIT SECOND BEFORE IT HAPPENED & TRIED TO APPLY THE BRAKES AS HARD AS POSSIBLE SO AS NOT TO HIT THE CAR IN FRONT OF HER (APPX 20-25 FEET AWAY). NONETHELESS, THE IMPACT WAS TOO GREAT. IT TOTALLY DESTROYED THE REAR OF OUR CAR AND BLEW OUT THE BACK GLASS. IT ALSO PUSHED OUR CAR INTO THE CAR IN FRONT WHICH DAMAGED THE RIGHT FRONT, BENT THE HOOD IN THE FRONT MIDDLE SECTION, MADE THE UNDERCARRIAGE POP OUT, AND BROKE THE RADIATOR. THERE MAY HAVE BEEN ADDITIONAL FRONT END DAMAGE BUT THE HOOD WAS NOT OPENED AT THE TIME. WHAT'S WORSE, IN ALL OF THIS, THE VEHICLE'S AIR BAGS NEVER DEPLOYED! SO, MY WIFE HIT HER HEAD ON THE STEERING WHEEL TWICE. MOREOVER, THE SEAT BACK BROKE WHICH CREATED A POTENTIALLY PARALYZING AND/ OR DEADLY CONDITION DUE TO HER BODY'S MOMENTUM AS OPPOSED TO THE CAR'S MOMENTUM (I.E., SHE HAD NO BACK STABILITY)! LASTLY, HER KNEES WERE JAMMED INTO SOME PORTION OF THE DASH/ STEERING COLUMN. MY WIFE HAS SUSTAINED SOME INJURIES AND WE ARE CURRENTLY GETTING HER TREATED.
HAVING SEVERAL ISSUES WITH THE TRANSMISSION IT IS SHUDDERING HESITATING JERKING SURGING. HAS BEEN TO THE SHOP APPROX. 8 TIMES NOW AND ONLY HAS 12500 MILES ON IT PROBLEM STARTED AT 5000. THE SHOP KEPT TELLING ME IT WAS NORMAL WELL IT GOT WORSE WAS ALMOST T-BONED IN AN INTERSECTION WHEN IT DECIDED TO HESITATE IN THE MIDDLE, TOOK BACK TO DEALER AGAIN THEY KEPT IT FOR 2 DAYS THEY WERE GETTING READY TO SEND IT BACK TO ME WHEN IT FINALLY ACTED UP ON THEM, THEY ALMOST WRECKED IT IN AN INTERSECTION AS WELL. THEY REPROGRAMMED IT SEVERAL TIMES, PUT A TCM IN IT WHICH MADE IT A LITTLE BETTER FOR AWHILE NOW ITS DOING IT AGAIN THE DEALER IS FINALLY GOING TO PUT CLUTCHES IN THE TRANSMISSION BUT WAS TOLD IT WILL BE A FEW MONTHS TO GET THE PART SINCE THEY JUST DID THE 16TH REDESIGN OF THE CLUTCHES. THE NHTSA NEEDS TO GET OFF THEIR BUTTS AND RECALL THE FOCUS BEFORE SOMEONE GETS KILLED ITS A MAJOR SAFETY ISSUE
OUR FOCUS SHUDDERS/STUTTERS ON ACCELERATION. THREE TIMES TO THE DEALERSHIP FOR THE SAME ISSUE. WE WERE TOLD THAT PARTS COULD TAKE UP TO A YEAR BECAUSE OF BACK-ORDERS. IT'LL WORK OK FOR A FEW DAYS THEN IT'S BACK TO SHUDDERING. IT'S CURRENTLY WORSE THAN IT'S EVER BEEN. WE WERE ALSO TOLD THAT THE TRANSMISSION WOULD HAVE TO RE-LEARN OUR DRIVING HABITS! WE DIDN'T REALIZE THE FOCUSES WERE EQUIPPED WITH ARTIFICIAL INTELLIGENCE THAT IT NEEDS TO RE-LEARN INDIVIDUAL DRIVING HABITS. WE DON'T WANT TO KEEP GOING BACK TO THE DEALER FOR AN OBVIOUS DEFECT. "TWEAKING" THE TRANSMISSION DOES NOT FIX THE PROBLEM. PLEASE HELP US ALL THAT HAVE OBVIOUSLY SOLD VEHICLES WITH DEFECTIVE TRANSMISSIONS. THE NEXT QUESTION ON THIS FORM ASKS WHEN DID THIS OCCUR? FROM THE TIME WE PURCHASED IT BUT DIDN'T REALIZE WHAT WAS HAPPENING WITH THE FEELING OF A SHUDDER. THINKING IT WAS JUST THE SURFACE OF THE ROADS.
I BOUGHT MY CAR BRAND NEW AUGUST 2, 2014. I BEGAN HAVING ISSUES WITH MY TRANSMISSION SHORTLY AFTER PURCHASE. MY VEHICLE WENT IN FOR REPAIRS AT 13,399 MILES. THEY RESET TCM/PCM AND ORDERED A NEW CLUTCH ASSEMBLY. 2 MONTHS LATER IT FINALLY CAME IN AND WAS REPLACED WITH A LITTLE OVER 17,000 MILES ON IT. IT HAS SINCE MESSED UP AGAIN. I TOOK IT TO THE SHOP ON JANUARY 4, 2016 AND THEY HAD IT FOR A DAY. I PICKED IT UP AGAIN ON JANUARY 5, 2016 AND WAS TOLD THE CLUTCH ASSEMBLY NEEDED TO BE REPLACED AGAIN. I HAVE CONTACTED FORD AND REQUESTED A BUY BACK AND THEY REFUSE. THIS IS AN ONGOING ISSUE WITH THIS MODEL. PLEASE DO SOMETHING.
THE TRANSMISSION HAS AN ISSUE THROUGH ALL GEARS WHERE IT SLIPS. BECAUSE OF THIS, YOU CAN'T GET POWER WHEN YOU NEED IT. PASSING VEHICLES AND STARTING FROM A DEAD STOP AT A LIGHT OR STOP SIGN CAUSES THE CAR TO REV UNTIL THE TRANSMISSION CATCHES UP AND APPLIES POWER TO THE WHEELS. THERE IS A TWO TO THREE SECOND DELAY FROM HITTING THE GAS UNTIL THE POWER REACHES THE WHEELS. THE ENGINE WORKS FINE BECAUSE IT'S REVVING RPM'S AND YOU KNOW THE PROBLEM IS IN THE TRANSMISSION BECAUSE YOU CAN FEEL IT SLIPPING LIKE IT'S A MANUAL CAR WITH A BAD CLUTCH. THIS HAPPENS FROM STOP TO GO, AND WHILE THE CAR IS IN MOTION ON A HIGHWAY OR NORMAL STREET WHEN THE SPEED LIMIT CHANGES FROM SLOWER TO FASTER. THE PROBLEM IS MORE PERSISTENT THE WARMER THE CAR IS. WHEN I SEND IT TO THE DEALER FOR THE PROBLEM THEY RESET THE COMPUTER AND THE PROBLEM PERSISTS AFTER 100 MILES OR LESS AFTER THE RESET. THERE IS APPARENTLY NO WAY TO ACTUALLY FIX IT UNLESS THEY CHANGE THE DUEL CLUTCH SYSTEM IN THE TRANSMISSION OUT COMPLETELY AND THEY WILL ONLY DO THIS IF THE SLIPPAGE REACHES A CERTAIN POINT. I FEEL LIKE I HAVE BEEN PAST THAT POINT FOR A WHILE BUT THE PROCEED TO ONLY RESET THE COMPUTER.
THIS CAR HAS GIVEN PROBLEMS SINCE 3000 MILES TRANSMISSION SHUDDERS AND LOOSES POWER ON TAKE OFF FORD HAS REPLACED CLUTCH 2 TIMES ALSO TCM TWICE THE TCM IS BEING REPLACED AGAIN OR REPROGRAMMED .THIS DOES NOT FIX THE PROBLEM THE CAR IS A SAFETY ISSUE BECAUSE OF LACK OF POWER GOING INTO TRAFFIC. I HOPE THEIR WILL NOT BE A DEATH BECAUSE OF IT. GOING ON HIGHWAY CAR VIBRATES BADLY IN CITY TRAFFIC CAR HESITATES
A FEW WEEKS AFTER WE PURCHASED A NEW 2014 FORD FOCUS IT SHUDDERED A LITTLE A FEW TIMES UPON STARTING FROM A DEAD STOP. DEALER SAID CAR HAD A MANUAL AUTOMATIC TRANSMISSION & THIS WAS NORMAL. THE CAR WAS SEARCHING FOR A GEAR & AFTER A BREAK IN PERIOD IT WOULD STOP. AROUND 7,000 MILES WHILE THE CAR APPEARED TO BE RUNNING OKAY A SERVICE TRANSMISSION LIGHT CAME ON WITH A RED TRIANGLE. I IMMEDIATELY PULLED OFF INTO A PARKING LOT. I TURNED THE CAR OFF TO SEE IF THE MESSAGE WOULD STILL APPEAR. IT DIDN'T BUT ALTHOUGH THE GEAR SHIFT WENT INTO REVERSE THE CAR WOULDN'T MOVE BACKWARD EVEN AFTER SEVERAL ATTEMPTS. AFTER THE TOW TRUCK ARRIVED IT DID BACK UP BUT I WAS AFRAID TO DRIVE IT THE 55 MILES TO MY HOME. TOW TRUCK DRIVER COULD SEE THAT THERE WERE WARNING MESSAGES BUT COULDN'T GET THE COMPUTER TO SHOW THE INFORMATION ABOUT THE WARNINGS. AFTER IT WAS TOWED HOME I TESTED IT AGAIN & IT WENT BACKWARDS OKAY. I DID TAKE IT TO THE DEALER WHO ADMITTED THAT THERE WAS A PROBLEM & SUPPOSEDLY FIXED IT. THEN WHILE GOING FROM STORE TO STORE CHRISTMAS SHOPPING THE CAR STARTED TO SHUDDER, PRETTY VIOLENTLY NOW, UPON ACCELERATION FROM DEAD STOPS AT ALMOST EVERY RED LIGHT. I THOUGHT THE CAR WASN'T GOING TO MAKE IT THROUGH A FEW INTERSECTIONS ESPECIALLY ON HILLS. SINCE THEN THE CAR HAS ONLY SHUDDERED ONCE. SO BECAUSE IT'S SO INTERMITTENT IT'S ALMOST IMPOSSIBLE TO TAKE IT TO THE DEALER WHILE THIS IS HAPPENING. I ALSO SHARE THE SAME FEAR THAT OTHERS HAVE ABOUT PULLING OUT IN TRAFFIC OR ACCELERATING TO PASS BECAUSE I ALSO EXPERIENCE LOSS OF POWER ALMOST DAILY. IT SEEMS AS THOUGH IT DROPS DOWN A GEAR OR CAN'T KICK INTO A GEAR. THESE TRANSMISSION ISSUES ARE DANGEROUS & AFTER READING MANY SIMILAR COMPLAINTS IT APPEARS THAT FORD IS BRUSHING THEM OFF. HAVE HAD OTHER PROBLEMS WITH THE COMPUTER AS WELL. OUR FIRST NEW CAR & IT'S HEARTBREAKING TO THINK WE HAVE A LEMON. THINKING OF CONTACTING AN ATTORNEY.
THE TRANSMISSION ON THIS CAR IS ABSOLUTELY AWFUL AND DANGEROUS. FORD TRIES TO SAY "SLIGHT SHUTTERING IS A NORMAL CHARACTERISTIC OF THE TRANSMISSION" AND THAT IT'S JUST SOMETHING TO GET USE TO. IT'S UNBELIEVABLE THAT THEY ARE SAYING THIS. THE CAR IS VERY DANGEROUS TO DRIVE BECAUSE YOU HAVE NO IDEA WHEN IT IS GOING TO SHUDDER OR HAVE DELAYED ACCELERATION. WHENEVER YOU COME TO A COMPLETE STOP AND YOU GO TO ACCELERATE THE CAR BUCKS SHAKES AND STUTTERS TO THE POINT THAT IT'S JUST PLAIN EMBARRASSING AND NOT DRIVEABLE. IT DRIVES COMPLETELY FINE ON THE HIGHWAY, BUT ONCE YOU HAVE TO STOP AT ANY STOP LIGHT OR SIGN IT'S AWFUL. YOU CAN ABSOLUTELY FORGET BUMPER TO BUMPER TRAFFIC BECAUSE IT FEELS LIKE THE CAR IS GOING TO EXPLODE. ONE TOP OF ALL OF THAT IT CAN'T EVEN MAKE IT UP A PARKING GARAGE. IT WAS TERRIFYING WHEN I FOUND THIS OUT AND ALMOST CAUSED MANY ACCIDENTS. WHEN YOU GO TO PULL ONTO THE HIGHWAY OR TURN IN FRONT OF A CAR THE FOCUS WILL STUTTER AND STALL AND ALMOST CAUSED MANY ACCIDENTS THAT WAY AS WELL. ALL FORD DOES TO FIX THESE ISSUES IS RESET THE COMPUTER AND SAY THE CAR "NEEDS TO RELEARN YOUR DRIVING PATTERNS, AND NOT TO BRING IT BACK FOR AT LEAST 500 MILES." THIS IS A COMPLETE LIE AND THE CAR DRIVES GREAT FOR A WEEK AND THEN GOES BACK TO BEING AWFUL. THEN WHEN THE PROBLEM CONTINUES THEY WILL JUST SAY THEY NEED TO REPLACE PARTS BUT IT'S THE SAME AWFUL STOCK PARTS. WE DIDN'T WANT TO DEAL WITH DRIVING THIS CAR ANYMORE AND BRINGING IT BACK TO THE DEALERSHIP ALL THE TIME. WE TRADED IT IN FOR A SUBARU CROSSTREK AND LOST A TON OF MONEY, BUT IT WAS THE BEST DECISION WE MADE. I FEEL TERRIBLE FOR WHOEVER IS GOING TO END UP BUYING THAT DANGEROUS CAR. THE THING IS, AFTER YOU LET THE CAR SIT FOR A DAY OR TWO, THE FIRST 20 MINUTES YOU DRIVE IT, IT DRIVES GREAT! SO THE BUYER WILL DEFINITELY BE DECEIVED. WE ALSO JOINED THE CLASS ACTION LAWSUIT AND HOPE TO GET SOME MONEY BACK.
I WAS BACKING OUT OF MY DRIVEWAY IN REVERSE WHEN I RECEIVED A "STOP SAFELY NOW" WARNING FROM THE CAR. THE CAR COMPLETELY SHUT DOWN POWER TO THE DRIVETRAIN AND I WAS STALLED IN THE MIDDLE OF THE ROAD AND UNABLE TO MOVE. LUCKILY THIS WAS ON A QUIET STREET BUT IF THIS HAPPENS ON THE FREEWAY IT COULD HAVE BEEN CATASTROPHIC.
THE TRANSMISSION STUTTERS ON STARTS. THIS IS THE THIRD TIME I HAVE GONE FOR REPAIRS, SECOND TIME THE DEALER NEEDS TO REPLACE THE CLUTCH ASSEMBLY. THIS PART WAS REPLACED IN AUGUST 2015. NEEDS TO BE REPLACED AGAIN, PART IS ON BACK ORDER AGAIN.
I PURCHASED MY NEW 2014 FORD FOCUS IN FEBRUARY 2015 WITH LESS THAN 100 MILES ON IT. DROVE THE CAR FOR 5 MONTHS WITH NO ISSUES, THEN IN JUNE I NOTICED A TERRIBLE SHUDDER WHEN ACCELERATING FROM A STOP SIGN. THE CAR JUMPS AND THEN SHUDDERS WHEN TAKING OFF FROM STOP. IT MAKES A GRINDING NOISE WHILE TRYING TO GET IN GEAR AND TAKE OFF. I HAVE TAKEN THE CAR BACK TO THE ORIGINATING DEALERSHIP TWICE, SO FAR. I AM CURRENTLY IN THE PROCESS OF WAITING ON A PART FROM FORD TO CORRECT THIS ISSUE. PER FORD, THEY ARE APPLYING CLUTCHES TO THE TRANSMISSION TO RESOLVE THIS RECURRING PROBLEM. THE CAR, IN MY OPINION, IS EXTREMELY DANGEROUS TO DRIVE AND VERY EMBARRASSING TO MYSELF ON THE ROAD. I HAVE OWNED SEVERAL DIFFERENT MAKES AND MODELS OF VEHICLES IN MY LIFE BUT HAVE NEVER DEALT WITH ANYTHING SO FRUSTRATING AS THIS WITH ANY OF THE CARS. THIS IS THE FIRST FORD THAT I'VE PURCHASED AND I AM A VERY UNSATISFIED CUSTOMER, TO SAY THE LEAST. IF THE PART/CLUTCH DOESN'T FIX THE PROBLEM, I WILL BE FILING A LEMON LAW SUIT AGAINST FORD.
TRANSMISSION DOE NOT SHIFT GEARS PROPERLY. CAR BUCKS AND LURCHES ON STARTING AND FEELS LIKE IT IS ABOUT TO STALL. DEALER DOES NOT SEEM TO HAVE PROPER REMEDY
TL* THE CONTACT OWNS A 2014 FORD FOCUS. THE CONTACT STATED THAT WHILE DRIVING AT 35 MPH, THE TRANSMISSION FAILED. THE CONTACT STATED THAT WHEN THE ACCELERATOR PEDAL WAS DEPRESSED, THE VEHICLE JERKED VIOLENTLY. THE VEHICLE WAS TAKEN TO BE REPAIRED BUT THE FAILURE RECURRED MULTIPLE TIMES. THE DETAILS OF THE REPAIRS WERE UNKNOWN. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS 23,200. UPDATED 03/09/16*LJ *TR
TL* THE CONTACT OWNS A 2014 FORD FOCUS. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 15V005000 (FUEL SYSTEM, GASOLINE); HOWEVER, THE PART NEEDED TO REPAIR THE VEHICLE WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS NOT NOTIFIED OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.
TRANSMISSION HAS ISSUES W/THE CLUTCH. HAS BEEN TAKEN 2 THE DEALER NOW 4X'S SINCE PURCHASE IN JAN. '15. HAS A CONSTANT SHUDDER/JERK WHEN TAKING OFF FROM A STOP; DAUGHTER HAS NEVER DRIVEN A STICK SO SHE IS NOT FAMILIAR & SAYS SHE FEELS LIKE CAR IS ABOUT TO DIE. EVERY TIME WE TAKE TO DEALER ALL THEY SAY IS "ALL WE CAN DO IS REPROGRAM THE TRANSMISSION"; CAR IS GETTING WORSE. SHE BASICALLY HAS TO SLAM ON GAS PEDAL SOMETIMES TO GET IT TO GO. CAR IS DANGEROUS, AND IS IN A STATIONARY MOTION WHEN THIS IS HAPPENING.
OWNED CAR 6 MONTHS AND LOVE IT, ESPECIALLY THE HANDLING, UNTIL: AT ABOUT 8500 MILES, I STARTED THE CAR (ON A SUNDAY MORNING-WHY I DIDN'T CALL THE DEALERSHIP RIGHT AWAY) PUT IT IN GEAR, PULLED FORWARD IN MY DRIVEWAY AND THE STEERING WHEEL WOULD NOT TURN AT ALL. I BACKED UP AND PULLED FORWARD AGAIN, AND STILL ZERO STEERING WHEEL TURN WAS POSSIBLE. I TURNED THE CAR OFF, PULLED THE KEY OUT, PUT THE KEY IN AND STARTED IT AGAIN. SAME ACTIONS, SAME RESULT. I USED OUR PICKUP TRUCK FOR THE DAY INSTEAD. I STARTED THE CAR AGAIN WHEN I GOT HOME AND THE STEERING WORKED NORMALLY-I PULLED FORWARD AND BACK IN MY DRIVEWAY AND PARKED IT. THE NEXT MORNING, THE CAR STARTED JUST FINE BUT AGAIN THE STEERING WHEEL WOULD NOT TURN. I CALLED THE DEALER AND ARRANGED A FLAT BED RIDE LATER THAT DAY. WHEN THE FLAT BED DRIVER STARTED TO CAR TO DRIVE IT ONTO HIS RIG, HE REMARKED THAT THE CAR WAS ACTING JUST LIKE A PROBLEM THEY'RE HAVING IN THE 2015 F150, AND TWO-HANDEDLY YANKED MY STEERING WHEEL HARD TO THE LEFT, STILL WITH NO RESULT. THE WHEEL WOULD NOT MOVE, AND I WONDER WHAT ELSE HE BROKE IN HIS "BIGGER HAMMER" APPROACH. HE ADJUSTED THE POSITION OF HIS TRUCK TO BE ABLE TO DRIVE MY CAR ONTO IT WITHOUT ANY STEERING AVAILABLE. I REPORTED THE FLAT BED DRIVER'S ABUSE OF MY VEHICLE TO THE DEALER, WHERE THE CAR NOW SITS AWAITING SERVICE.
TL* THE CONTACT OWNS A 2014 FORD FOCUS. WHILE AT A COMPLETE STOP, THE CONTACT DEPRESSED THE ACCELERATOR PEDAL AND THE VEHICLE JERKED AND HESITATED WITHOUT WARNING. THE FAILURE RECURRED ON SEVERAL OCCASIONS WHEN THE CONTACT ACCELERATED FROM A COMPLETE STOP. THE VEHICLE WAS TAKEN TO THE DEALER WHERE IT WAS DIAGNOSED THAT THE TRANSMISSION NEEDED TO BE REPROGRAMMED. THE VEHICLE WAS REPAIRED, BUT THE FAILURE RECURRED. THE VEHICLE WAS TAKEN BACK TO THE DEALER ON TWO OTHER OCCASIONS TO BE REPROGRAMMED; HOWEVER, THE FAILURE PERSISTED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 10,000.
THE AUTOMATIC TRANSMISSION AND CLUTCH SHIFTS IRREGULARLY AND "STUTTERS" ON STARTS AND OCCAISONALLY WHEN DRIVING AT RELATIVELY CONSTANT SPEEDS. ACCELLERATION IS UNEVEN WHEN IT DOES THIS AND THE PERFORMANCE IS HARD TO PREDICT. THIS MAKES MERGING ONTO FREEWAYS, ENTERING CROSS TRAFFIC, AND OTHER TIME/PERFORMANCE CRITICAL MANEUVERS UNCERTAIN. THE CAR HAS BEEN SEERVICED THREE TIMES FOR THIS ISSUE AND HAS HAD THE TRANSNMISSIONB REPROGRAMMED TWICE AND A CLUTCH IS ON ORDER.
MY CAR IS HAVING A CLUTCH ISSUE. THE DEALERSHIP HAS CONFIRMED THE PROBLEM, REPORTS I AM ON A LIST FOR A FIX, BUT THE PARTS ARE ON BACK ORDER. THEY HAVE STATED THAT CURRENTLY, THEY ARE FIXING (THOUGH NOT ALWAYS SUCCESSFULLY) ISSUES DIAGNOSED IN MAY. DEALER REPORTS THEY CANNOT STATE THE CURRENT PROBLEM (THAT I CANNOT GET FIXED TIMELY) WILL NOT IMPACT THE CAR/CAR'S PERFORMANCE LONG TERM. THE CAR JERKS AND LURCHES WHEN SHIFTING GEARS. I WOULD COMPARE IT TO A PERSON TRYING TO DRIVE STICK SHIFT FOR THE FIRST TIME OR LEARNING BUT IT IS AN AUTOMATIC CAR. IT HAPPENS A LOT, WHEN IN MOTION. I HAVE GOTTEN STUCK IN REVERSE AND HAVE NOT BEEN ABLE TO MOVE WHEN IN REVERSE. THE JERKING ISSUES FEEL LIKE I AM GETTING WHIPLASH.
WHILE ACCELERATING IN TRAFFIC YESTERDAY EVENING A WARNING APPEARED ON THE DISPLAY PANEL "STOP SAFELY NOW". I WAS UNABLE TO EXIT THE ROADWAY IMMEDIATELY DUE TO TRAFFIC AND THE VEHICLE WOULD NOT ACCELERATE WHILE APPROACHING A TRAFFIC LIGHT. THE ENGINE OPERATING INDICATOR (A GREEN CAR WITH ARROWS POINTING FORWARD AND BACK) WAS NO LONGER ON BUT ACCESSORIES ON THE CAR WORKED PROPERLY (E.G. HEADLIGHTS, POWER STEERING, ETC) I PUT THE CAR IN PARK AND ATTEMPTED TO TURN OFF THE CAR WITH THE BRAKE PEDAL ENGAGED IN AN ATTEMPT TO RESTART BUT CAR WOULD NOT TURN OFF. I WAS ABLE TO EVENTUALLY PUSH THE CAR OFF OF THE ROADWAY INTO A PARKING LOT. THE CAR'S IGNITION TURNED OFF ONCE I WAS BACK IN THE VEHICLE AND THE DOOR CLOSED. I POWERED THE CAR ON AFTER IT HAD FULLY SHUT DOWN AND IT RETURNED TO OPERATING NORMALLY. PLEASE NOTE: THIS IS THE ALL-ELECTRIC FORD FOCUS. THANK YOU. *TR UPDATED 1/28/16 *JS
THE CAR SHUDDERS UPON ACCELERATION FROM A STOP; CHANGING GEARS MORE LIKE A MANUAL TRANSMISSION THAN THE AUTOMATIC TRANSMISSION THAT IT IS. ALSO, THE CAR BEGAN SHAKING AND SHUDDERING DURING RIGHT HAND TURNS. SO FAR, THIS IS AN INTERMITTENT PROBLEM. THE ACCELERATION FROM SLOW SPEEDS AND FROM A STOP IS DANGEROUSLY SLOW AND NEARLY UNRESPONSIVE AT TIMES. *JS
TRANSMISSION SHUTTERS BADLY WHEN TRYING TO TAKE OFF FROM A STOP. ESPECIALLY WHEN THE CAR HAS BEEN DRIVEN FOR A WHILE.
I PURCHASED MY 2014 FORD FOCUSE SE HB IN FEBRUARY OF 2015. AROUND 13,000 MILES THE CAR BEGAN ERRATICALLY SHIFTING IN SECOND AND THIRD GEAR WHILE DRIVING. HAVING TROUBLE STOPPING AND GOING AGAIN AT STOP LIGHTS. AFTER WAITING 8 WEEKS TO GET A "NEW" CLUTCH, THE NEXT DAY THE CAR WAS GRINDING HORRIBLY WHEN TURNING. TOOK IT BACK IN AND THEY SAID IT WAS "FIXED" NOW. THE CAR IS STILL HAVING SHIFTING PROBLEMS AND DRIVES VERY HARD ON BOTH CITY AND HIGHWAY. I HAVE NOTICED THE CAR LUNGING FORWARD WHEN ATTEMPTING TO STOP, MAKING ME VERY UNEASY FOR MY SAFETY IN THIS VEHICLE. WHEN I ASKED THEM TO FIX IT AGAIN THEY SAID THERE WAS NOTHING THEY COULD DO, THAT THEY DIDN'T SEE ANYTHING WRONG WITH THE CAR.
MY 2014 FORD FOCUS BEGAN LURCHING, SHUDDERING AND STALLING A FEW MONTHS AFTER I BOUGHT IT IN OCTOBER 2014. I TOOK IT TO THE DEALERSHIP AND IT WAS FIXED. FORD EVEN EXTENDED THE WARRANTY ON CERTAIN TRANSMISSION PARTS TO 100,000 MILES. THE PROBLEMS HAVE COME BACK, AND FOR FOUR MONTHS I'VE CALLED MY DEALERSHIP TO GET THIS FIXED. EVERY TIME THEY TELL ME THAT FORD WILL NOT SEND PARTS TO DEALERS SO THEY CAN'T FIX THE PROBLEM. THESE TRANSMISSION PROBLEMS ARE RAMPANT WITH THE AUTOMATIC DUAL CLUTCH TRANSMISSIONS FORD INSTALLED IN FOCUSES AND FIESTAS, AND IT'S TIME FOR A RECALL. THESE ARE DANGEROUS PROBLEMS, AND FORD HAS CHOSEN TO REMAIN SILENT AND REFUSE TO PROVIDE SOLUTIONS.
FROM A STOP THE VEHICLE HAS A MAJOR PROBLEM WITH ACCELERATION 0-30 SEEMS TO BE WHERE IT'S AT. THE VEHICLE SHUDDERS, REVS RPMS, DE-ACCELERATES, SLOW TO ACCELERATE TO SPEED, AND HAS A METAL GRINDING SOUND ON ACCELERATION. THIS IS NOT ONCE OR TWICE THIS IS EVERY TIME THAT THE CAR HAS TO SLOW DOWN AND PICK BACK UP SPEED. I AM AFRAID TO PULL OUT INTO TRAFFIC B/C I DON'T KNOW THAT MY CAR WILL MAKE IT UP TO SPEED FAST ENOUGH TO NOT GET ME REAR-ENDED. THE CAR SHAKES LIKE IT'S GOING TO FALL APART WHEN WE ACCELERATE AND ALMOST FEELS LIKE IT DOESN'T WANT TO GO INTO GEAR. THIS IS THE SECOND FORD VEHICLE THAT THIS HAS HAPPENED TO MY FIRST WAS A 2012 THAT HAD A RECALL FORD WOULDN'T HONOR UNTIL THE PART BROKE AND LEFT ME STRANDED ON A BRIDGE ON MY WAY HOME FROM WORK AT NIGHT. THIS IS A 2014 THAT I'M AFRAID TO DRIVE AROUND IN WITH ME CHILD B/C IT FEELS AS IF THE CAR IS GOING TO DROP MY TRANSMISSION IN THE MIDDLE OF THE ROAD. I'M ALSO READING THAT IT HAS PROBLEMS BRAKING WITH THIS ACCELERATION ISSUE AND WILL JOLT OUT INTO TRAFFIC AT A STOP LIGHT. THIS IS FROM EVERY STOP GETTING READY TO ACCELERATE AGAIN. MY CAR ONLY HAS MAYBE 10,500 MILES ON IT AND I'VE ONLY HAD IT MAYBE 8 MONTHS. FORD SAYS THEY WILL KEEP FIXING IT IF IT BREAKS UNDER WARRANTY, BUT MY WARRANTY IS ONLY SO LONG THEN I HAVE TO PAY FOR FORDS' MESS UP OUT OF MY POCKET. I DON'T HAVE THAT KIND OF MONEY.
SHIFTING ISSUES WITH THE 6SPEED AUTOMATIC TRANSMISSION. CAR SHIFTING IS ERRATIC WHEN STARTING FROM A STOP, OR TRAVELING IN A HIGHWAY CONDITION. CAR REVS, SHUTTERS AND STUTTERS. IT IS VERY UNSAFE. I CONTACTED DEALERSHIP AND WAS TOLD THEY KNOW ABOUT IT, BUT I CANNOT GET MY CAR SERVICED UNTIL 6 MONTHS FROM NOW. IT SEEMS THAT THIS ISSUE IS GETTING WORSE, AND WHILE I WAIT TO ADDRESS ISSUE, I FEAR THAT MORE DAMAGE IS HAPPENING TO MY VEHICLE. I MAY IMPACT MORE PARTS ON MY NEW CAR THAT WILL COST ME MONEY, OR WORSE IT WILL RESULT IN A TRANSMISSION FAILURE WHICH WILL LEAVE ME STRANDED WHERE I AM CONCERNED FOR MY SAFETY, OR THE SAFETY OF A FAMILY MEMBER. THIS HAS BEEN ONGOING AND INCREASING SINCE AUGUST 2015
CAR HESITATES, SHUDDERS, FAILS TO MOVE, ENGINE REVS WITHOUT MOVING, SOUNDS TERRIBLE AT TIMES..
PLEASE ASSIST WITH INVESTIGATING THE FORD DSP6 AUTOMATIC TRANSMISSION INSTALLED IN THE FOCUS AND FIESTA. THIS TRANSMISSION IS UNSAFE FOR OPERATION. DEFECTS CAN CAUSE LOSE OF POWER WHILE ACCELERATING, DELAYED SHIFTING WITH GRINDING AND SHUDDERING, SLIPPING INTO NEUTRAL, AND SURGING/ DIFFICULT TO CONTROL AT LOW SPEEDS. FORD IS WELL AWARE OF THIS ISSUE AND HAS OFFERED SEVERAL "BANDAIDS" NONE OF WHICH HAS PERMANENTLY CORRECTED THE ISSUE. THE TRANSMISSION SUFFERS FROM POOR DRIVEABILITY AND ELECTRICAL ISSUES. I AM AFRAID THAT THE DELAY IN ACCELERATION/ SHUDDER/ POWERTRAIN STUMBLE WILL CAUSE AN ACCIDENT ONE DAY. I HAD MY CLUTCH REPLACED UNDER WARRANTY HOWEVER THE SYMPTOMS HAVE RETURNED. FORD HAS BEEN LESS THAN RESPONSIVE TO ITS CUSTOMERS, DEALER CAN BE DIFFICULT TO WORK WITH AS THE ISSUES ARE NOT ALWAYS IMMEDIATELY REPRODUCIBLE. THIS IS A MAJOR ISSUE THAT WILL UNFORTUNATELY CAUSE SOMEONE TO LOSE THEIR LIFE. PLEASE HEAR THE WARNINGS FROM CONCERNED DPS6 OWNERS AND IMMEDIATELY OPEN AN INVESTIGATION.
WHEN THE CAR ACCELERATES FROM A STOP, THE CAR SHUDDERS AND VIBRATES AND HAS A RATTLING NOISE. I HAVE TAKEN THIS CAR THREE TIMES FOR THIS PROBLEM. THE FORD DEALER HAS TOLD ME THAT THERE IS A PROBLEM WITH THE FOCUS. THEY TOLD ME THAT IT'S AN AUTOMATIC WITH A MANUAL TRANSMISSION.
WHEN TAKING OFF FROM A STOP, THE CAR FEELS LIKE ITS SLIPPING, JUMPING AND JERKING. MAKING IT SCARY TO PULL OUT WHEN TRAFFIC IS COMING. THREE SERVICE MANAGERS AT THREE DEALERSHIPS HAVE ALL SAID ITS THE TRANSMISSION DESIGN AND THAT FORD IS AWARE OF THE PROBLEM BUT DOESN'T HAVE A FIX OTHER THAN TO REPLACE THE CLUTCHES IN THE AUTOMATIC TRANSMISSION APPROXIMATELY EVERY 12,000 TO 15,000 MILES
TL* THE CONTACT OWNS A 2014 FORD FOCUS. THE CONTACT STATED THAT THE CLUTCH NEEDED TO BE REPLACED IN THE VEHICLE. THE VEHICLE WAS TAKEN TO A DEALER TO BE REPAIRED, BUT THE DEALER HAD TO ORDER THE PARTS. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE. THE FAILURE MILEAGE WAS 19,000.
LETTER FROM CONGRESSMAN NEUGEBAUER ON BEHALF OF CONSTITUENTS OF THE 19TH DISTRICT OF TEXAS RE FORD SAFETY ISSUES. *SMD THE CONSUMER OWNS A 2014 FORD FOCUS SE WITH THE OPTIONAL DPS6 POWER SHIFT TRANSMISSION. THE TRANSMISSION EXHIBITED A SEVERE, ERRATIC MOVEMENT, ALONG WITH SHUDDERING/JERKING, WITH THE MOST SEVERE BEING WHILE THE VEHICLE WAS IN REVERSE, PARK OR DRIVE ON FOUR DIFFERENT OCCASIONS. ON TWO OF THOSE OCCASIONS, IT HAPPENED WHEN THE CONSUMER WAS ACCELERATING FROM A COMPLETE STOP AND THE VEHICLE LURCHED BACKWARDS; ONCE HITTING A PEDESTRIAN AND LEAVING SCRATCHES ON THE BACK OF THE VEHICLE WITH A DENTED LICENSE PLATE. ON SEVERAL OCCASIONS, THE VEHICLE ACCELERATED ON ITS OWN AND APPLYING THE BRAKE DID NOT SLOW THE VEHICLE DOWN. LAST YEAR, THE VEHICLE SUDDENLY ACCELERATED AND THE CONSUMER HAD TO HIT A CURB, IN ORDER TO AVOID AN ACCIDENT WITH ANOTHER VEHICLE. THE CONSUMER STATED THE VEHICLE HAD NUMEROUS TRANSMISSION AND ENGINE LEAKS WHERE SEALS HAD TO BE REPLACED. FIVE DAYS AFTER THE VEHICLE WAS INSPECTED, THE VEHICLE WENT INTO PARK WHILE IN THE MIDST OF DRIVING 65 MPH/ THE VEHICLE SHOOK, AND REVVED AND THE RP'S WERE EXTREMELY HIGH, THEN THE VEHICLE STARTED TO SLOW DOWN WITHOUT ANY ASSISTANCE FROM THE CONSUMER. THE VEHICLE CAME TO A COMPLETE STOP, AN ERROR MESSAGE APPEARED THAT SAID TRANSMISSION NOT IN PARK. *JB
SHUDDER IN FIRST TO SECOND GEAR LOSING POWER WITH ENGINE OR TRANSMISSION; LOSS OF SPEED AND SHAKING AND NO ACCERLATION FROM STOP TO START; LOSS OF POWER AND AUTO JUMPS UP AND DOWN WITHOUT GOING ANYWHERE.
CONTINENTAL TIRES ON MY 2014 FORD FOCUS SE, ALSO NOTICED OTHER COMPLAINTS FOR SAME THIN FROM OTHERS. FRONT PASSENGER TIRE HAS DEVELOPED BUBBLE IN SIDEWALL UNDER NORMAL DRIVING CONDITIONS. BOUGHT VEHICLE BRAND NEW IN RALEIGH, NC. VEHICLE AND TIRES HAVE 30,000 MILES.
PURCHASED A 2014 FORD FOCUS IN AUGUST 2015, FOR OUR DAUGHTER WHO IS CURRENTLY AWAY TO COLLEGE. SHE STATES THAT THE CAR "SHUDDERS" ALL THE TIME WHEN BEING DRIVEN. AS A PARENT THIS IS A HUGE CONCERN, I INVESTIGATED THE FORD FOCUS AND IT DIDN'T TAKE LONG AT ALL TO DETERMINE THAT THERE ARE SEVERAL THOUSAND OTHERS IN THE SAME CONDITION, AS STATED EARLIER OUR DAUGHTER IS AWAY AT COLLEGE SO IT IS IMPOSSIBLE FOR US TO TAKE CARE OF THIS SITUATION NOW . THIS IS VERY DANGEROUS AS SEVERAL COMPLAINTS REPORTS STATE THE CAR LOSES EXCELLERATION AND WILL STALL WHEN BEING DRIVEN. PLEASE PLEASE HELP BEFORE SOMETHING REALLY BAD HAPPENS !!!!!!!!! FROM WHAT I'M READING FORD IS REFUSING TO TAKE ACTION, ALSO REPORTED THIS TO SIMMONS/ROCWELL WHERE WE PURCHASED THE CAR AND THEY STATED THAT OTHER FORD FOCUS CARS THAT WERE PURCHASED HAD TESTS RAN AND "NO ISSUES" WE'RE DETERMINED YET THEY ALL REPORTED TO HAVE THE EXACT SAME COMPLAINTS!!!! I NEED HELP AS TO WHERE DO WE GO FROM HERE !!
TRANSMISSION CONTROL MODULE IS DEFECTIVE. MY CAR JUDDERS SEVERELY. FAILED TO GET UP TO SPEED CORRECT. RPM IS 4,500. I HAVE CONTACTED FORD CORPORATE, THEY HAVE FAILED TO EXECUTE. THERE IS A RECALL ON THE PART BUT THERE IS 6-8 WEEK BACK ORDER. I DO NOT FEEL SAFE DRIVING MY VEHICLE
I RECEIVED NOTICE OF AN "IMPORTANT SAFETY RECALL" FROM FORD MOTOR COMPANY IN JUNE 2015. I DRIVE 100 TO 150 MILES A DAY FOR WORK. THE DEALERSHIP IS INSTRUCTED NOT TO REPLACE THE FUEL PUMP UNLESS THERE IS A PROBLEM. THE CAR HAS BEEN SERVICED AT LEAST THREE TIMES SINCE JUNE FOR UNRELATED PROBLEMS. SAFETY IS SO IMPORTANT THAT I RECEIVED A REMINDER NOTICE IN NOVEMBER. YET, THE DEALERSHIP IS UNABLE TO REPLACE THE FUEL PUMP UNTIL THEY CAN PROVE A PROBLEM EXISTS. I HAVE WRITTEN TO FORD MOTOR COMPANY CUSTOMER SUPPORT (SEE DOCUMENTS ATTACHED) ONLY TO RECEIVE THE SAME RESPONSE. FORD SAYS THERE ARE LIMITED SUPPLIES OF PARTS AVAILABLE. THE PURPOSE OF THIS COMPLAINT IS TO PREVENT AN INJURY. FORDS NOTICE IS CLEAR THAT A CAR MAY STALL OR STUTTER WHILE DRIVING, WHICH CAN LEAD TO A CRASH. TO PREVENT A CRASH, INJURY OR DEATH FORD MOTOR COMPANY SHOULD REPLACE DEFECTIVE FUEL PUMPS BEFORE THEY FAIL. YOUR ATTENTION AND INTERVENTION MAY SAVE LIVES. SINCERELY, *TR
TL* THE CONTACT OWNS A 2014 FORD FOCUS EQUIPPED WITH CONTINENTAL CONTI PRO CONTACT TIRES, SIZE: P215/55/R16 (NA). WHILE THE VEHICLE WAS PARKED, THERE WAS A LOUD BANGING SOUND. THE CONTACT OBSERVED THAT THE REAR PASSENGER SIDE TIRE BLEW OUT WITHOUT WARNING. THE VEHICLE WAS TAKEN TO A DEALER WHERE IT WAS CONFIRMED THAT THE REAR PASSENGER SIDE TIRE BLEW OUT AND NEEDED TO BE REPLACED. THE TIRE WAS REPLACED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE APPROXIMATE VEHICLE AND TIRE FAILURE MILEAGE WAS 17,088.
VEHICLE QUIT ACCELERATING WHILE TRYING TO MAKE A TURN INTO ONCOMING TRAFFIC. ENGINE DIDN'T DIE BUT COASTED FOR 2-4 SECONDS. SEVERE TRANSMISSION SHUDDER AND GRINDING IN SEPARATE INCIDENTS. HAS BEEN TO DEALER 4 TIMES AND THEY CAN'T DETERMINE THE PROBLEM.
THE CAR WAS DRIVEN BY MY DAUGHTER DRIVING STRAIGHT DOWN A RESIDENTIAL STREET AT APPROXIMATELY 40 MPH.MY DAUGHTER HEAR A LOUD POP SOUND AND THE FRONT PASSENGER TIRE SUDDENLY BLEW OUT, CAUSING SEVERE RIM DAMAGE, INNER AND OUTER TIE ROD DAMAGE, DENT TO THE INNER FENDER, AND THE HUB CAP SPLIT. THERE IS A HUGE GAPING FLAP ON OF THE SIDE OF THE TIRE. THE TIRE IS MADE BY CONTINENTAL SOLD BY FORD.
2014 FORD FOCUS SE WITH 6 SPEED AUTOMATIC DUAL CLUTCH (DDG) TRANSMISSION, VEHICLE IS 15 MONTHS OLD WITH APPROXIMATELY 16,600 MILES ON IT. THE TRANSMISSION HAS DEVELOPED SEVERE SHUDDERING HESITATION AND CLUNKING ESPECIALLY IN LOW GEARS AT LOW SPEEDS. VEHICLE ACCELERATION IS UNPREDICTABLE AT LOW SPEEDS AND MAY POSE A SAFETY HAZARD DUE TO LOSS OF POWER OR POSSIBLE UNINTENDED ACCELERATION. VEHICLE HAS BEEN SERVICED BY THE ORIGINAL SELLING DEALERSHIP NUMEROUS TIMES UNDER WARRANTY WITH NO POSITIVE OUTCOMES. DEALERSHIP HAS RECOMMENDED THAT THE TRANSMISSION BE REMOVED FROM THE VEHICLE AND SERVICED INTERNALLY, BUT THEY STATE THEY HAVE NOT BEEN ABLE TO FURNISH THE APPROPRIATE REPLACEMENT PARTS FOR OVER A MONTH.
VEHICLE TRANSMISSION SHAKES, SHUDDERS, OR PULSES ON INITIAL ACCELERATION WITHIN CITY TRAFFIC. MISSES SHIFTS CAUSING CAR TO SURGE OR HESITATE IN TRAFFIC. TWO SOFTWARE UPDATES AND REPLACEMENT OF CLUTCH ASSEMBLY REDUCED BUT DID NOT ELIMINATE THE ISSUE. DRIVABILITY IS EXTREMELY POOR AND UNPREDICTABLE PARTICULARLY IN STOP AND GO TRAFFIC.
TAKATA RECALL . I HAVE A 2014 FORD FOCUS BOUGHT MAY OF 14, TODAY I WAS DRIVING DOWN ROAD MY CHECK ENGINE LIGHT CAME ON & MY TRANSMISSION STOPPED PULLING. PUT IT ON COMPUTER AT AUTO ZONE IT SAYS CLUTCH SENSOR. WON'T EVEN GO IN GEAR NOW. I HAVE 73,000 MILES 13,000 PAST WARRANTY. I AM NOT HAPPY. ALSO MY DRIVERS SEATBELT SOMETIMES WON'T LATCH.
CONTINENTAL CONTI PRO CONTACT 215/55R16 RECALLS I FIND IT FUNNY THAT WITHIN A 3 MONTH PERIOD 4 OF MY 4 TIRES HAVE AQUIRED SLOW LEAKING PIN HOLES IN THEM. 2 OF THEM ON 9-21-2015 AND 2 TODAY ON DEC 4 2015 I WANT CONTINENTAL TO REPLACE MY TIRES. FORD HAS SAID ITS A MANUFACTURERS ISSUE.
I BOUGHT A 2014 FORD FOCUS LAST MONTH WITH 27K MILES AND IT SHUDDERS IN LOWER GEARS UPON TAKE OFF AND THEN VIBRATES. THE LONGER THE CAR RUNS THE WORSE IT GETS. I AM AFRAID TO DRIVE THE CAR LONG DISTANCES OR LONG PERIODS OF TIME FOR FEAR OF MECHANICAL FAILURE. THE DEALERSHIP RESET THE TRANSMISSION CONTROL MODULE TO "LEARN MY DRIVING HABITS" BUT THAT DID NOT WORK. I WAS TOLD TO DRIVE IT FOR 500-1000 MILES BEFORE IT WOULD FIX ITSELF. IT IS STILL DOING IT AFTER THE TCM RESET. I AM TAKING IT BACK AGAIN BECAUSE IT IS NOT SAFE OR RELIABLE TO DRIVE.
TL* THE CONTACT OWNS A 2014 FORD FOCUS. THE CONTACT STATED THAT WHILE DRIVING AT APPROXIMATELY 30 MPH, THE VEHICLE BEGAN TO JERK AND MAKE AN ABNORMAL NOISE. IN ADDITION, THE VEHICLE FAILED TO ACCELERATE WHEN THE ACCELERATOR PEDAL WAS DEPRESSED. THE VEHICLE WAS TAKEN TO THE DEALER BUT WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS UNKNOWN.
I PURCHASED THIS VEHICLE FROM A REPUTABLE DEALERSHIP IN TOWN AS A USED VEHICLE BUT WITH ONLY 20K MILES ON IT. THE DEALERSHIP REFUSED TO LET ME TEST DRIVE IT ON THE HIGHWAY CITING DEALERSHIP RULES. EVERYTHING SEEMED TO WORK FINE. ONE WEEK AFTER GETTING CAR HOME IT BEGAN SHUDDERING AND FAILING TO ACCELERATE ONLY TO RAPIDLY SHIFT GEARS ONCE IT FIGURED OUT WHAT IT WANTED TO DO. WHEN TRYING TO ENTER HIGHWAY THE CAR WOULD RUN THROUGH 4 GEARS BEFORE HITTING MPH CAUSING HORRIBLE AND SLUGGISH PERFORMANCE. WHEN FINALLY GET UP TO 55 MPH OR MORE, THE CAR SHUTTERS SO BAD IT IS MAKING OTHER PARTS FALL APART AND COME LOOSE...LIKE THE STEERING AND A/C NOT WORKING PROPERLY...I HAVE TO GO 80 JUST TO GET IT TO REDUCE SLIGHTLY. I CALLED UP DEALER AND DEMANDED THEY REPAIR. DEALER RESET TRANSMISSION TO FACTORY DEFAULTS WHICH FIXED NOTHING. TOOK CAR IN 3 MORE TIMES WHEN FINALLY THEY ADMITTED IT WAS A CLUTCH ISSUE AND PUT ME ON A BACK ORDER LIST. I WAITING 3 MONTHS WHILE HAVING TO DRIVE AN UNSAFE VEHICLE BUT IT FINALLY WAS REPLACED. TO NO ONES SURPRISE THE CAR PERFORMS WORSE NOW THEN IT DID. TOOK BACK TO DEALER 2 MORE TIMES, TO WHICH I WAS TOLD THE CLUTCH HAS A 1000 MILE BREAK IN PERIOD. I ASKED THEN WHY DIDN'T ANYONE SAY THAT WHEN I PICKED IT UP. SPOKE WITH SERVICE MANAGER WHO KEEPS TRYING TO TELL ME THEY CAN DUPLICATE THE PROBLEM...I ASKED WHY IS IT I HAVE THE PROBLEM 100% OF THE TIME I DRIVE IT BUT IT NEVER SEEMS TO HAPPEN WHEN YOU HAVE IT.... I EVEN TRIED DEMONSTRATING BUT THEY LITERALLY JUST IGNORED ME AND SAID THEY DIDN'T HEAR ANYTHING OR FEEL ANYTHING...I HAVE REACHED OUT TO CLASS ACTION LAWYERS FOR DETAILS ON HOW TO SUE AND GET CAR PAID FOR TAKEN BACK SO I CAN GET A SAFE CAR....OTHERWISE I HAVE TO DRIVE A KNOWN SAFETY HAZARD.
THIS PROBLEM START SINCE I GOT THE CAR THEY TOLD ME IT WAS NORMAL BUT THIS IS THE 3 TIME I ALMOST HAVE AN ACCIDENT ON THE HIGHWAY AND INTERSECTIONS THE CAR ENGINE STALL WHEN THAT HAPPEN THE CAR WONT RESPOND THIS HAPPEN ALL THE TIME IF I AM DRIVING FAST OUR SLOW. I ALREADY TAKE IT TO THE DEALER 6 TIMES TO GET IT FIX AND THE CAR IS GETTING WORSE I ONLY HAVE ONE REPAIR INVOICE THEY WONT GIVE ME ANYTHING BECAUSE THEY SAY NOTHING IS WRONG WITH THE CAR THEY ALSO REPLACE THE CLUTCH AND RESTART THE TRANSMISSION A FEW TIMES.
I PURCHASED THE CAR BRAND NEW. IT STARTED BOGGING OUT DYING IN SLOW TRAFFIC AND IN THE MIDDLE OF TURNS. I HAVE HAD IT IN THE SHOP 5 TIMES FOR SAME ISSUE NOTHING WAS RESOLVED. I HAVE ALMOST GOTTEN IN A COUPLE ACCIDENTS WHEN TURNING THE CAR DIES IN THE MIDDLE OF STREET AND I HAVE ALMOST BEEN T BONED. I SOUNDS LIKE THE ENGINE IS GOING TO FALL OUT AT TIMES. SOMETIMES WHEN IT STARTS TO DIE IT EXCELERATES AND SEND THE CAR FORWARD AT A FAST SPEED. I HAVE ONLY HAD CAR 18 MONTH. I AM TERRIFIED TO DRIVE THIS CAR!
CAR HAS UNDER 9000 MILES AND BOUGHT BRAND NEW WITH 12 MILES FROM DEALERSHIP 9 MONTHS AGO. DEALERSHIP SAID NOTHING WAS FOUND WRONG DURING SEVERAL TEST DRIVES. EXPERIENCED CRUNCHING/GRINDING SOUND, AND SLIPPING DURING ACCELERATION FROM STANDSTILL, JUMPING/JITTERING EFFECT UNTIL SPEED WAS OBTAINED. MADE TRIP TO DEALERSHIP ON PERSONAL TIME WITH THE SIGNIFICANT OTHER. MET UP WITH SERVICE DEPT. GENERAL MANAGER, TOOK A LITTLE DRIVE AND TOO ONE'S SURPRISE, WAS ABLE TO FULLY REPLICATED THE ORIGINAL ISSUES WITHOUT FAIL. IT IS CURRENTLY BEING FIXED AS OF WRITING THIS. DID FURTHER RESEARCH AND COME TO FIND OUT THOUSANDS OF COMPLAINTS BEING FILED AGAINST FORD MOTOR COMPANY ABOUT THIS VERY ISSUE. SOME HAVE RAISED CONCERNS ABOUT UNEXPECTED ACCELERATION ISSUES AND FEARS OF DRIVING ACCORDING TO DOCUMENTED, READABLE ONLINE COMPLAINTS. HOW MANY HAVE TO DIE BEFORE FORD IS HELD ACCOUNTABLE. THIS IS A PROACTIVE CONCERN NOT A REACTIVE WHAT HAPPEN ISSUE! WILL NOT BE LOSING OUR FAMILY DUE TO CORPORATE COVER UP.
TRANSMISSION IS HESITANT TO ENGAGE AND JERKS BETWEEN FIRST AND SECOND GEARS. FEELS LIKE CAR IS GOING TO STALL OUT WHEN MOVING- EXTREMELY DANGEROUS. DEALERSHIP HAS REPROGRAMMED CAR WITH FAULTY FACTORY PARTS/SETTINGS.
TL* THE CONTACT OWNS A 2014 FORD FOCUS. WHILE DRIVING AT 10 MPH AND ATTEMPTING TO MAKE A LEFT TURN, THE VEHICLE INDEPENDENTLY VEERED TO THE RIGHT. THE CONTACT STATED THAT THE STEERING WHEEL WOULD NOT GO BACK INTO THE DIRECTION IN WHICH IT WAS BEING TURNED. THE CONTACT THEN STATED THAT THE VEHICLE HIT A CURB AND SUBSEQUENTLY STALLED WITHOUT WARNING. THE VEHICLE WAS TOWED TO AN INDEPENDENT MECHANIC FOR DIAGNOSTIC TESTING; HOWEVER, THE DETAILS OF THE DIAGNOSIS COULD NOT BE PROVIDED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS 8,000. UPDATE 01/13/16 MA *CN
THE CAR SHUDDERS OR HESITATES WHEN ACCELERATING FROM A STOPPED POSITION. SO FAR THE DEALERSHIP HAS STATED THAT "SOME SHUDDERING IS NORMAL". I JUST DON'T SEE HOW THAT IS NORMAL. NOW NOT ONLY IS THE CAR SHUDDERING BUT IT ALSO MAKE A GRINDING NOISE WHEN IT SHUDDERS. CAR HAS 12,000 MILES ON IT
ON 10/07/15 I TOOK MY 2014 FORD FOCUS IN TO CHECK AIR PRESSURE ON TIRES AFTER THE TPMS LIGHT TURNED ON A COUPLE DAYS PRIOR WHEN I WAS DRIVING ON THE WAY TO WORK ON NORMAL PAVEMENT. THEY CHECKED THE TIRES AND FOUND LEAKS ON RIGHT FRONT AND REAR TIRES. FORD MECHANIC TOLD ME THEY WERE UNREPAIRABLE. HE TRIED GETTING ME INTO NEW TIRES BUT WHY IF I ONLY HAD 12000 MILES ON THEM. I DIDN'T UNDERSTAND. WHEN I ASKED IF THE WARANTY COVERED HE SAID THEY DIDN'T BUT IM SURE IT DOES.
BOUGHT THIS VEHICLE BRAND NEW AND EVERY TIME I ACCELERATE THEIR IS A SHUTTER WITH THE TRANSMISSION. IT FEELS LIKE IT CANNOT DETERMINE WHAT GEAR IS NEXT OR WHAT GEAR IT IS GOING TO SHIFT TOO. HAPPENS WHEN I ACCELERATE AND ALSO WHEN I SLOW DOWN AND THEN TRY TO ACCELERATE AGAIN. I WAS HOPING THAT THIS WASN'T SERIOUS BUT READING ALL THE OTHER COMPLAINTS, IT SEEMS LIKE IT CAN BE THE SAME OR SIMILAR ISSUE.
WHEN STEPPING ON THE GAS THE CAR DOES NOT GO. IT HESITATES THEN GOES FORWARD SHIFTS HARD AND THE SHUDDERS. TOOK BACK TO DEALER AND THEY REPROGRAMED THE COMPUTER, DROVE OVER 1000 MILES. NOW I HAVE TAKEN BACK TO DEALER AND IT WILL BE 6 WEEKS BEFORE PARTS COME IN. WORRIED ABOUT GETTING IN A WRECK.
TL* THE CONTACT OWNS A 2014 FORD FOCUS EQUIPPED WITH CONTINENTAL CONTI PRO CONTACT TIRES, SIZE: P215/55R16 (NA). WHILE DRIVING 40 MPH, THE FRONT AND REAR PASSENGER SIDE TIRES BLEW OUT WITHOUT WARNING. THE CONTACT STATED THAT THERE WAS NO DEBRIS ON THE ROAD. THE VEHICLE WAS TOWED TO THE DEALER. THE APPROXIMATE TIRE AND VEHICLE FAILURE MILEAGE WAS 10,364.
TL* THE CONTACT OWNS A 2014 FORD FOCUS. WHILE DRIVING 25 MPH, THE VEHICLE BEGAN TO SHAKE. THE CONTACT ATTEMPTED TO DEPRESS THE CLUTCH PEDAL, BUT IT FAILED TO DEPRESS. THE VEHICLE WAS TAKEN TO A DEALER. THE VEHICLE WAS NOT DIAGNOSED, BUT THE TECHNICIAN STATED THAT THE CLUTCH AND TRANSMISSION NEEDED TO BE REPLACED. THE VEHICLE WAS REPAIRED. THE FAILURE RECURRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE VIN WAS INVALID. THE FAILURE MILEAGE WAS 11,000.
TL* THE CONTACT OWNS A 2014 FORD FOCUS. THE CONTACT STATED THAT WHILE DRIVING AT VARIOUS SPEEDS, THE ANTI-BRAKE SYSTEM WARNING LIGHT ILLUMINATED. THE FAILURE OCCURRED CONSTANTLY. THE VEHICLE WAS TAKEN TO THE DEALER WHERE IT WAS DIAGNOSED THAT THE ANTI-BRAKE SYSTEM WIRING HARNESS TO THE REAR DRIVER SIDE WHEEL WAS DAMAGED BY RODENTS AND NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 8,130.
WHITTIER CA BRIGHT MOTEL CAR STRUCK [XXX] BROKEN LEG 2 RODS IN LEG HE DROVE BLACK SILVER FORD FOCUS 2014 DMV HINDER ME FROM GETTING A IDENTIFICATION CARD LICENSE NO [XXX] WRECKLESS DRIVER WHITE MAN FROM LONG BEACH APPLE BEES STARBUCKS LONG BEACH CA VIN UNAVAILABLE INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6).'*JB
MY CAR HAS TRANSMISSION PROBLEMS. THE TRANSMISSION JERKS, SHAKES, HESISIATES, AND SHUDDERS. WHEN I AM STOPPED, AND THEN I START AGAIN IT FEELS LIKE MY CAR IS GOING TO STALL. THE FREEWAY IS EVEN SCARIER. THE DEALER CLAIMS THEY FIXED MY CAR BUT I AM STILL HAVING THE SAME PROBLEMS. I THINK IT NEEDS A WHOLE NEW TRANSMISSION.
I TOOK MY CAR TO GET FIXED UNDER THE RECALL FOR THE 2014 FORD FOCUS, IT WAS FIXED (SO THEY SAID) BUT A MONTH LATER THE PROBLEM STILL PERSISTS. IT JERKS WHILE ACCELERATING AND IT ALSO STALLS.
VEHICLE FAILS TO ACCELERATE (EVEN THOUGH RPMS RISE) UPON TAKE OFF UNTIL AUTOMATIC TRANSMISSION KICKS IN...IT THEN SHUDDERS AND FAILS TO ACCELERATE WHEN HILL CLIMBING, ALSO NOTE THAT ITS AN AUTOMATIC TRANSMISSION THAT ROLLS BACKWARDS ON ANY DEGREE OF INCLINE. WHEN I BROUGHT THESE ISSUES UP TO THE DEALERSHIP RIGHT AFTER WE PURCHASED IT I WAS TOLD THIS WAS "NORMAL" FOR THIS TRANSMISSION. IT CONTINUES TO GET WORSE AND IS BECOMING DANGEROUS WHEN TRYING TO ACCELERATE THROUGH AN INTERSECTION OR ON A HIGHWAY. WE ARE NOW AT 21000 MILES AND AFRAID TO DRIVE IT. BROUGHT IT UP TO THE DEALER AGAIN AND WAS TOLD THERE WAS A "WARNING MESSAGE" ABOUT THIS PROBLEM BUT NO RECALL HAS BEEN ISSUED.
TL* THE CONTACT LEASED A 2014 FORD FOCUS ELECTRIC. AFTER THE VEHICLE WAS CHARGED, IT WAS DISCOVERED THAT THE OUTLET HAD MELTED. THE MANUFACTURER WAS CONTACTED AND TOLD THE CONTACT THAT THERE MUST BE FAULTY WIRING AT THE RESIDENCE. AN ELECTRICIAN WAS CONTACTED AND STATED THAT THE WIRING WAS NOT FAULTY. THE OUTLET WAS REPLACED, HOWEVER, THE FAILURE RECURRED ON TWO OTHER OCCASIONS WHERE THE OUTLET MELTED AND WAS REPLACED. THE FAILURE ALSO OCCURRED AT THE CONTACT'S OFFICE. THE VEHICLE WAS TAKEN TO THE DEALER WHERE IT WAS DIAGNOSED THAT THE CHARGING PLUG WAS FAULTY AND NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 14,000. UPDATED 01/12/16*LJ UPDATED 02/03/16*LJ *TR
THE POWERSHIFT TRANSMISSION JERKS AND JOLTS, ESPECIALLY AT TAKE OFF. I DRIVE LOCALLY 95% OF THE TIME AND THIS IS EXACERBATING MY CURRENT MEDICAL PROBLEMS WITH MY NECK, HEAD, BACK AND HIP. I SEE NOW THAT FORD WITHHELD THIS INFORMATION ABOUT WHAT THEY CALLED THEIR NEW AND BETTER TRANSMISSION. HAD THEY TOLD US IT DOES THIS, WE WOULDN'T HAVE BOUGHT IT. I KNEW THE DAY AFTER WE GOT IT AND I WAS HURTING BAD, AND THE DEALER WOULD NOT TAKE IT BACK, EVEN THOUGH THEY KNEW THIS CAR WAS HURTING ME. I TOOK IT TO THEM IN AUGUST AND THEY ACTED LIKE THEY KNEW NOTHING. WHEN I PICKED IT UP TWO DAYS LATER, THEY SAID THEY MADE A SOFTWARE ADJUSTMENT TO MAKE IT MORE COMFORTABLE FOR ME. THAT LASTED FOR A DAY AND A HALF AND DROPPED THE GAS MILEAGE TO 17MPG IN TOWN WHEN IT HAD BEEN GETTING 25.6MPG. AFTER THE DAY AND A HALF, THE AGGRESSIVE JERKING RETURNED AND GAS MILEAGE WENT BACK UP. ALSO, WHEN I PICKED IT UP, THEY THEN ACTED LIKE THEY KNEW ABOUT IT AND PROVIDED ME WITH A TWO PAGE PRINT OUT OF THAT TRANSMISSION AND HOW IT WORKS, AND THEY CLAIM THIS IS NORMAL. THEY ALSO SAID THE SALESPEOPLE ARE SUPPOSED TO TELL PEOPLE ABOUT THIS TRANSMISSION, YET WE WERE TOLD NOTHING AND IT DIDN'T DO IT ON THE TEST DRIVE. IF THE CAR SITS, IT WON'T DO IT AT TAKE OFF, BUT THE MORE YOU DRIVE IT, THE MORE IT DOES IT AND IT IS NOT OCCASIONAL OR SLIGHT. IT ACTS LIKE IT WON'T EVEN GO SOMETIMES AT A GREEN LIGHT OR LOSES POWER SIGNIFICANTLY. THAT'S HOW IT FEELS TO ME BUT I DON'T KNOW IF IT REALLY IS. IT ALSO FEELS LIKE GEARS ARE GRINDING OR SOMETHING IS. THAT DOESN'T SEEM LIKE A GOOD THING AND LIKE SOMETHING WILL BREAK DOWN VERY SOON. NOT HAPPY AT ALL AND WOULD LIKE TO JOIN A CLASS ACTION SUIT. I WILL BE SEEKING LEGAL COUNSEL FOR THE PAIN THEY ARE CAUSING ME WITH SOMETHING THAT I JUST FOUND OUT THEY'VE KNOWN ABOUT FOR A WHILE. THIS CAR HURTS ME EVERY TIME I DRIVE IT, WHILE TAKING OFF FROM EVERY STOPPED POSITII N.
TL* THE CONTACT OWNS A 2014 FORD FOCUS. WHILE DRIVING 25 MPH, THE VEHICLE ACCELERATED RAPIDLY WITHOUT WARNING WHEN THE BRAKE PEDAL WAS DEPRESSED AND CAUSED A CRASH. THE CONTACT DROVE INTO A DITCH AND THE VEHICLE WAS DESTROYED. THERE WERE NO INJURIES SUSTAINED. A POLICE REPORT WAS FILED. THE VEHICLE WAS TOWED. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE. THE FAILURE MILEAGE WAS 50,000.
REF NHTSA ID NUMBER: 10787141. ADDITIONAL INFORMATION REGARDING THE SPUTTERING AND JERKING ISSUE. THE ISSUE IS A HUGE SAFETY ISSUE. IT IS ALSO EXTREMELY DANGEROUS WHEN DRIVING THE CAR. IT IS A HAZARD AND I FEAR THAT I COULD CAUSE AND ACCIDENT WHEN I'M OPERATING THE CAR.
THE VEHICLE HAS WENT INTO REVERSE ON 3 OCCASIONS WHILE THE GEAR STICK SELECTOR IS IN THE DRIVE POSITION. ONE INCIDENT IT WENT INTO REVERSE, STRIKING A PEDESTRIAN CAUSING INJURY. ON ANOTHER IT WENT INTO REVERSE WHILE ON A FREEWAY, THEN CAME TO A CRAWL AND STOPPED. FORD SENT OUT THEIR FIELD SERVICE TECHNICIAN AND SAID THAT AN ENGINE CRANKSHAFT SEAL WAS LEAKING (IN ADDITION TO THE CLUTCH SEALS THAT HAD BEEN REPLACED FOR LEAKAGE EARLIER). THE DEALER SAYS THAT THESE LEAKS ARE COMMON AND CAUSE THE TRANSMISSION TO EXHIBIT ERRATIC BEHAVIOR, INCLUDING GOING INTO REVERSE. ACCORDING TO THE FORD DISPUTE RESOLUTION DEPARTMENT, THEY COULD FIND NO ABNORMAL CODES IN THE COMPUTER OF THE CAR - WHICH COULD BE A WHOLE OTHER DEFECT IN ITSELF. FORD REFUSES TO PROVIDE ME PAPERWORK ON THE TECHNICIAN'S REPORT/REVIEW OF THE VEHICLE AND CANNOT GUARANTEE THAT IT WILL NOT HAPPEN AGAIN, NOR WILL THEY VERIFY THAT THE FIXES ARE SAFE. FORD WAS "UNABLE TO DUPLICATE" THE TRANSMISSION GOING IN REVERSE DURING THEIR 7 MILE TEST DRIVE. A PERSON AT THE DEALERSHIP'S SERVICE DEPARTMENT TOLD ME THAT THEY TRY NOT TO DRIVE THE CARS VERY FAR AND WITH A COLD TRANSMISSION SO THAT THE ISSUES ARE NOT PREVALENT AND CANNOT BE DUPLICATED AND THEY WILL NOT HAVE TO DIAGNOSE ANYTHING. THEY ALSO VERIFIED THAT THEY HAVE A LOT OF ISSUES WITH THESE VEHICLES, AND WITH FORD IN GENERAL TRYING TO AUTHORIZE REPAIRS. I FEEL THAT SOMETHING AS SERIOUS AS THIS SHOULD NOT HAVE TO BE "DUPLICATED" IN ORDER TO HAVE A FIX LOOKED INTO. I WISH WE WERE ABLE TO FORM A PETITION WITH THE NHTSA TO FILE A FORMAL INVESTIGATION INTO THE SAFETY PRACTICES OF FORD AND THE SAFETY OF THESE PARTICULAR DPS6 TRANSMISSIONS. SEARCH FORD FIESTA 2011-2014 AND FORD FOCUS 2012-2014 ON THE NHTSA - THEY ARE ALL MADE WITH THE SAME TRANSMISSION TECHNOLOGY. I HAVE FILED A LEMON LAW COMPLAINT WITH MY STATE, WHO SEEMED VERY FRUSTRATED WITH FORD.
TL* THE CONTACT OWNS A 2014 FORD FOCUS. THE CONTACT STATED THAT THE TRANSMISSION JERKED BETWEEN FIRST AND THIRD GEAR. THE VEHICLE WAS TAKEN TO A DEALER ON MORE THAN THREE OCCASIONS WHERE THE FAILURE WAS UNDETERMINED. WHEN SHIFTING GEARS INTO DRIVE OR REVERSE, THE VEHICLE INDEPENDENTLY SURGED. THE BRAKE PEDAL WAS DEPRESSED WITH FORCE WHEN THE FAILURE OCCURRED. THE DEALER STATED THAT THE CLUTCH ASSEMBLY AND THE TRANSMISSION CONTROL MODULE NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 20,000.
VEHICLE'S TRANSMISSION SHIFTS INTO OTHER GEARS WHILE IN DRIVE. THREE SEPARATE TIMES IT HAS WENT INTO REVERSE. TWICE WHILE COMING FROM A STOP, ONCE WHILE IN MID DRIVE. MY VEHICLE WAS IN THE SHOP A TOTAL OF 57 DAYS SO FAR THIS YEAR, GOT IT BACK ON FRIDAY AFTER A FIELD SERVICE ENGINEER CAME TO LOOK AT IT. THEY WERE UNABLE TO REPLICATE ANY ISSUES WITH THE TRANSMISSION, BUT WOULD NOT CERTIFY IT AS "SAFE." TODAY, I WAS DRIVING AT 65 MPH ON THE HIGHWAY WHEN THE ENGINE REVVED HIGH AND THE DASH DISPLAY SHOWED I WAS IN PARK. IT LIMPED TO A STOP ON THE HIGHWAY THEN FLASHED "TRANSMISSION NOT IN PARK P" BEFORE IT SHUT DOWN. AFTER CALMING MY NERVES JUST A BIT, I WAS ABLE TO RESTART THE VEHICLE. I WAS ABOUT 4 MILES FROM THE DEALERSHIP AND WAS ABLE TO DRIVE IT (SLOWLY) TO THEM. I WAS ABLE TO SNAP A PHOTO SHOWING THE VEHICLE IN PARK DOING 65MPH WITH AN RPM OF 3500. HOWEVER, FROM PREVIOUS EXPERIENCE, THIS IS NOT "PROOF" IF THE ISSUE IS NOT DUPLICATED BY FORD DIRECTLY. SO TO DATE AT 19,970 MILES, THE VEHICLE HAS WENT OUT OF GEAR 4 TIMES. THE VEHICLE STOPPING ON A HIGHWAY BY GOING INTO REVERSE AND PARK IS NOT A SAFE CONDITION THAT COULD LEAD TO A CRASH.
TRANSMISSION OF THIS CAR HAS INTERMITTENT BUCKING, SLIPPING CONVERSELY WITH SUDDEN ACCELERATION IN LOWER GEARS WHICH HAPPENS AT DIFFERENT TIMES BUT ALWAYS WHEN IT'S IN A STARTING GEAR. ONCE IT IS GOING OVER 35 MPG, IT'S OKAY. I WASN'T NOTIFIED OF A RECALL UNTIL I RAN A VEHICLE HEALTH REPORT ON MY CAR AND THEN I HAD TO CONTACT MY DEALER FOR THIS SERVICE. I TOOK CAR IN FOR SERVICE TODAY AND FOUND OUT THAT THE CLUTCH NEEDS TO BE REPLACED (IT'S AN AUTOMATIC TRANSMISSION) I HAVE READ ABOUT THESE CARS AND THAT MOST OF THEM HAVE FAULTY TRANSMISSIONS AND THAT FORD ISN'T DOING ANYTHING ABOUT THIS. FORD, APPARENTLY, KNEW THAT THIS TRANSMISSION IS FAULTY AND STILL LET DEALERS SELL THEM. HOW DO I JOIN A CLASS ACTION SUIT AGAINST THEM?
RIGHT AFTER WE BOUGHT THE CAR, WHEN WE ACCELERATE THE CAR SHUTTERS AND SHAKES. IT WILL ALSO HESITATE WHICH HAS CAUSED US TO ALMOST BE REAR ENDED SEVERAL TIMES. WE CALLED DEALERSHIP WERE CAR WAS PURCHASED AND TOOK IT IN FOR THEM TO TEST DRIVE. WAS TOLD IT NEED TO BE REPAIRED HOWEVER THEY DIDN'T HAVE A OPENING FOR 6 MONTHS . THIS DELAY WAS BECAUSE FORD COULD NOT GET THEM THE PARTS . WE WERE TOLD THAT'S ALL THEY COULD DO AND TO DRIVE IT ANYWAY. THE PROBLEM HAS ONLY GOTTEN WORSE. WE FINALLY GOT THE CAR IN AND NOW A ONE DAY REPAIR AS WE WERE TOLD HAS TURNED INTO 3 DAYS SO FAR. THE DEALER CONTINUES TO BLAME FORD FOR THE TIMES AND DELAYS. WHEN ASKED WHAT OTHER DAMAGE HAS NOW BEEN DONE TO THE OTHER PARTS OF THE CAR INCLUDING TO ENGINE WE WERE TOLD THEY DIDN'T KNOW AND FORD HAS NO PLANS TO ADDRESS IT. IN TALKING TO A ENGINEER FOR FORD WE WERE TOLD THERE COULD BE DAMAGE TO THE ENGINE AS WELL AS OTHER PARTS DO TO THE FACT THEY WERE NOT DESIGNED TO BE PUT UNDER THAT CONSTANT STRESSES BY THE DEFECTIVE TRANSMISSION.
THIS HAS HAPPENED MULTIPLE TIMES, WHEN TRYING TO TURN OUT OF A SIDE STREET ONTO AN MAIN INTERSECTION MY CAR HESITATES, JERKS, AND SHAKES CAUSING ME TO BE SLOW PULLING OUT AND ALMOST CAUSING MULTIPLE ACCIDENTS WHEN I KNOW I HAVE PLENTY OF RUN IF THE CAR DOESN'T HESITATES. I HAVE TAKEN THIS TO FORD MULTIPLE TIMES AND NOTHING HAS BEEN DONE. I HAVE READ OF MANY OTHER USERS HAVE THE SAME ISSUE.
I PURCHASED THE CAR ON 1/13/2015 AS A FORD CERTIFIED USED VEHICLE WITH 6,340 MILES ON THE ODOMETER. ON THE WAY HOME THE CAR LURCHED IN TRAFFIC NEARLY REAR ENDING A CAR COMING TO A STOP IN FRONT OF ME AND HAD A LOUD CRUNCHING NOISE. I WAS ABLE TO STOP, AND IT APPEARED TO FUNCTION WELL ENOUGH TO CONTINUE HOME ALTHOUGH IT DID NOT HAVE THE SAME AMOUNT OF POWER. NO WARNING LIGHTS CAME ON BUT I CALLED THE DEALERSHIP TO REPORT THE ISSUE. I WAS TOLD AT THIS TIME THAT THIS "WAS SUPPOSED TO HAPPEN" AND THAT THIS WAS A "SPECIAL TYPE" OF TRANSMISSION. I DID NOT BELIEVE THIS AND ASKED TO HAVE AN APPOINTMENT TO HAVE THE CAR LOOKED AT. ON 1/20/15 IT WAS FOUND THAT SOMETHING HAD "FAILED" IN THE AUTOMATIC CLUTCH AND THAT THE CAR WOULD NEED A NEW CLUTCH. I GOT THE CAR BACK ON 1/22/15 WITH A SET OF INSTRUCTIONS FOR "GREEN CLUTCH BRAKE-IN". THE CAR APPEARED TO BE FUNCTIONING PROPERLY UNTIL APPROXIMATELY 12,000 MILES WHEN I STARTED TO NOTICE SIGNIFICANT SHUDDERING AND REDUCED POWER WHEN ACCELERATING IN TRAFFIC, THIS WAS ESPECIALLY SCARY WHEN TRYING TO MERGE WITH FREEWAY TRAFFIC. ON 5/19/15 THE CAR WAS VERIFIED TO HAVE AN ISSUE AND THE DEALERSHIP REPROGRAMMED THE TRANSMISSION CONTROL MODULE TO CORRECT THE SHUDDERING. THIS APPEARED TO CORRECT THE PROBLEM TEMPORARILY, BUT THE CAR BEGAN TO SHUDDER AGAIN AND ALSO APPEARED TO POP OUT OF GEAR WHILE TRYING TO ACCELERATE UP A HILL. THE DEALERSHIP REPROGRAMMED THE TCM AGAIN ON 10/13/15 AND DETERMINED IT SHOULD BE GOOD TO GO. THEN 10/27/15 WHILE TRAVELING AT 75 MPH ON THE FREEWAY WITH CRUISE CONTROL ON, THE TRANSMISSION EXPERIENCED ONLY WHAT CAN BE REFERRED TO AS "CATASTROPHIC FAILURE" AT 21,500 MILES. WE ARE STILL AWAITING WORD FROM THE DEALERSHIP AS TO HOW THIS IS GOING TO BE FIXED AND IF OR WHEN WE SHOULD GET THE CAR BACK. I HAVE ALL SERVICE RECORD COPIES AVAILABLE.
PURCHASED THE CAR USED WITH ONLY 10K MILES, AFTER LEAVING DEALERSHIP DRIVING HOME ON FREEWAY SPEEDS I NOTICED THE CAR WOULD NOT TRACK CORRECTLY AS IS WANDERS LEFT AND RIGHT WITH A JERKING PULL REQUIRING CORRECTION INPUTS THE WHOLE TRIP. TOOK CAR TO DEALERSHIP, FIRST THING THEY DID IS ROTATE AND BALANCE TIRES. DID NOT FIX PROBLEM. I HAVE READ OF NUMEROUS REPORTS OF THIS SAME ISSUE. WHEN WILL FORD STAND UP TO THIS PROBLEM BEFORE IT TAKES SOMEONES LIFE. THE ELECTRONIC STEERING PROBLEMS ARE A SERIOUS AND DANGEROUS ISSUE. I DO NOT RECOMMEND ANYONE PURCHASE ANY FORD FOCUS UNTIL THIS POOR SYSTEM IS REPLACED, OR A RECALL IS INSTATED TO FIX THIS SERIOUS ISSUE.
TRAVELING STRAIGHT ON THE TOLL ROAD AT 70MPH (SPEED LIMIT) WITH THE CRUISE CONTROL ON THE BACK END OF THE VEHICLE STARTED FISH TAILING AND WENT OUT OF CONTROL INTO A GUARDRAIL WHICH TOTAL THE VEHICLE. THE VEHICLE WAS JUST PURCHASED A MONTH PRIOR. I WILL SUBMIT PHOTOS AND DOCUMENTS ON REQUEST.
TL* THE CONTACT OWNS A 2014 FORD FOCUS. THE CONTACT STATED THAT WHILE DRIVING AT VARIOUS SPEEDS, THE VEHICLE JERKED. IN ADDITION, THE ACCELERATOR PEDAL WAS DEPRESSED HOWEVER, THE VEHICLE FAILED TO ACCELERATE. THE CONTACT HAD TO APPLY FORCE TO THE ACCELERATOR PEDAL IN ORDER FOR THE VEHICLE TO MOVE FORWARD. THE VEHICLE WAS TAKEN TO A DEALER WHO WAS UNABLE TO DIAGNOSE OR REPAIR THE VEHICLE. THE FAILURE RECURRED ON NUMEROUS OCCASIONS. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 24,000.
WITHIN THE FIRST 6 MONTHS/8,000 MILES, I NOTICED A HESITATION WHEN I ATTEMPTED TO ACCELERATE FROM A STOP. I'D STEP ON THE GAS AND NOTHING WOULD HAPPEN; THEN SUDDENLY I'D BE SPITTING GRAVEL OR LEAVING RUBBER ON THE ROAD. I KNEW THE PROBLEM WAS WITH THE CAR AND NOT MY DRIVING. BY 12 MONTHS/12,000 MILES, I STARTED GETTING A "CLUTCH SHUDDER," MOSTLY WHEN ACCELERATING AROUND CORNERS. THE SHUDDERING CONTINUED TO GET WORSE. SOON, IT WAS HAPPENING EVEN WHEN ACCELERATING STRAIGHT AHEAD. NOW THE SHUDDER AND/OR HESITATION HAS BEEN HAPPENING AT HIGHER SPEEDS (AROUND 45 MPH) AND/OR IN HIGHER GEARS. THIS PROBLEM HAS BEEN ONGOING AND GETTING WORSE FOR OVER A YEAR, SO I DO NOT HAVE A SPECIFIC DATE.
I PURCHASED THIS VEHICLE NEW IN OCTOBER 2013 FROM A LOCAL DEALER. IT WAS NOT DISCLOSED TO ME AT THE TIME OF PURCHASED THAT THE TRANSMISSIONS ON THIS CAR WAS ONE THAT WAS EXPERIENCING PROBLEMS AND WAS A KNOWN FACT BY FORD MOTOR CO. I STARTED EXPERIENCING ISSUES WITH MY TRANSMISSION A FEW MONTHS AGO THAT HAVE PROGRESSIVELY GOTTEN WORSE: JERKING, NOISES, NOT PROPERLY SHIFTING, LURCHING FORWARD, STALLING. I HAVE RECENTLY LEARNED THAT THIS PROBLEM HAS BEEN PRESENT IN THE FORD FIESTA AND FOCUS MODELS FOR A FEW YEARS. I TOOK THE CAR INTO THE DEALER SERVICE DEPARTMENT, ONLY TO FIND OUT WHAT I ALREADY SUSPECTED, THAT I NEED A NEW CLUTCH. ONE WAS ORDERED BUT I WAS GIVEN MY CAR WITH THE DEFECTIVE CLUTCH TO DRIVE UNTIL THE NEW CLUTCH COMES IN (4-6 WEEKS ESTIMATE). I FEEL CHEATED AND UNSAFE. BIG CORPORATE WINS AGAIN. CONSUMERS ARE OUT ON A LIMB. I HAVE FILED A COMPLAINT WITH FORD MOTOR CO.
MY 2014 FORD FOCUS SPUTTERS AND JERKS FROM THE STOP POSITION DURING THE INITIAL ACCELERATION.
MULTIPLE DATES OF INCIDENT, THE ONE LISTED BELOW IS THE MOST RECENT. VEHICLE SHUDDERS, JERKS, AND SHAKES WHILE IN MOTION, OFTEN ON STREETS, SOMETIMES ON HIGHWAYS. CAN OCCUR WHEN EITHER GOING FORWARD, BACKWARD, OR MAKING A TURN. SOMETIMES JUMPS FORWARD WHEN FIRST PLACING FOOT ON GAS (RATHER THAN SMOOTHLY ACCELERATING) AND HAS TWICE STALLED OUT WHILE DRIVING. HAVE BROUGHT IT TO THE DEALER'S SERVICE STATION FOUR TIMES, AND EACH TIME HAS HAD IT "ADJUSTED" ONLY TO HAVE PROBLEM RETURN. HAVE CONTACTED FORD CUSTOMER CARE, BEEN REFERRED TO FORD REGIONAL MANAGER, AND TOLD, BASED ON OUR SERVICE HISTORY, WE DON'T MEET COMPANY "GUIDELINES" FOR A BUYBACK OR REPLACEMENT. WAS TOLD HE COULD NOT LEGALLY TELL ME WHAT THOSE "GUIDELINES" ARE. THIS IS PLAYING WITH PUBLIC SAFETY. DID NOT USE VEHICLE FOR OVER THREE WEEKS, TRIED IT YESTERDAY, SAME PROBLEM. IT IS BACK AT THE DEALER FOR SERVICING BUT WAS TOLD THEY MIGHT NOT "GET TO ME" FOR A FEW WEEKS. USELESS AS A SAFE MODE OF TRANSPORTATION.
CAR STOPPED DRIVING ON INTERSTATE 66 NO POWER THOUGH ENGINE WAS RUNNING THIS WAS ONLY TWO WEEKS AFTER HAVING A NEW CLUTCH FOR JUDDERING AND SHAKING AND JUMPING FORWARD THIS INCIDENT WAS LIFE THREATENING
AUGUST 28, 2015. WHILE HEADING WESTBOUND ON A TRAVELED HIGHWAY; A VEHICLE PULLED OUT IN FRONT OF THE WESTBOUND CAR AND CAUSED AN ACCIDENT WHEREIN, THE AIRBAGS DID NOT DEPLOY OR THE SEATBELTS DID NOT LOCK. VEHICLE WAS DOING ABOUT 45 MPH WHEN ACCIDENT OCCURRED.
THE VEHICLE WAS STATIONARY WITH NO POWER. THE VEHICLE WOULD NOT START AND DISPLAYED A YELLOW TOOL WRENCH THAT READ 'SEE MANUAL' AND THEN WOULD CHANGE TO A YELLOW TRIANGLE WITH A RED EXCLAMATION MARK THAT READ 'STOP VEHICLE SAFELY.' HAD THE VEHICLE TOWED TO AV FORD AND THEY HAVE BEEN NOTHING BUT UNHELPFUL. THEY STATE IT'S WATER INTRUSION TO THE CONNECTORS AND IS NOT COVERED UNDER THE MANUFACTURE WARRANTY AND TO FILE A CLAIM WITH MY AUTO INSURANCE COMPANY. THEY CANNOT PROVIDE ANY DIAGNOSTIC TESTING TO CONCLUDE THEIR WATER INTRUSION TO THE CONNECTOR'S THEORY. WE HAD A RAINSTORM THE DAY BEFORE I BROUGHT THE VEHICLE IN TO THEM. THEY ARE USING WATER INTRUSION DAMAGE AS A SCAPEGOAT TO FIXING THE REAL ISSUE WHICH IS A DEFECT TO THE POWERTRAIN CONTROL MODULE. FORD DID HOWEVER PROVIDE ME A WRITTEN ESTIMATE OF REPAIR FOR $33,160.42. THIS IS ABSURD AND IS MORE THAN THE CAR IS EVEN WORTH. THESE CARS CONTINUE TO HAVE THIS ISSUE DESPITE OF THE RECALL THEY HAD FOR THIS PROBLEM. FORD FOCUS ELECTRIC VEHICLES THAT WERE NOT PART OF THE ORIGINAL RECALL IN NOVEMBER 2013 ARE EXPERIENCING THE SAME COMPLETE LOSS OF POWER BECAUSE THE ISSUE HAS NOT BEEN FIXED.
THIS IS NEW ACCIDENT THAT OCCURRED. THIS CAR WAS PURCHASED AND DRIVING HOME STARTED LOOSING POWER, SHIFTING HARD, NOT ACCELERATING, JERKING, THE TRANSMISSION SEAMS TO WANT TO FALL APART, SHUTTERING, BANGING. I WAS ALMOST HIT WHEN THE POWER CUT OUT ON HIGHWAY. THEN WHEN I GET IN CITY, THE TRANSMISSION AGAIN LOST POWER, AND I WAS ALMOST HIT, CAR HAD TO SWERVE, THEN JOLTED AND SKIPPED IN INTERSECTION. I IMMEDIATELY TOOK IT TO FORD DEALER, THEY SAID IT WAS NORMAL AND WERE EXTREMELY RUDE AND NEGATIVE. I TOOK IT TO A SECOND FOR DEALER AND THEY INFORMED ME THAT THERE WERE OPEN RECALLS AND THEY REPROGRAMMED THE TRANSMISSION AND THAT THE VEHICLE NEEDED NEW CLUTCHES. THEY SAID THEY WILL ORDER AND IT COULD TAKE SEVERAL MONTHS. THE REPROGRAMMING MADE THE VEHICLE SIGNIFICANTLY WORSE. UNSAFE. I CONTACTED THE DEALER AGAIN, THEY SAID IT WAS NOTHING THEY COULD DO UNTIL THEY GET THE PART. I CONTACTED FORD MANUFACTURE. THEY INFORMED ME THEY WILL CONTACT THE DEALER. IT HAS BEEN TWO MONTHS AND THE DEALER, I HAVE CONTACTED THE DEALER 13 TIMES AND THEY INFORM ME IT WOULD BE SEVERAL MORE MONTHS, I CONTACT FORD MANUFACTURE AND THEY SAID THAT WHAT THERE TELLING ME IS INCORRECT AND THEY WILL CALL THEM. AGAIN, MONTHS INTO DRIVING AND UNSAFE CAR, THAT THEY KNOW IS UNSAFE, TWO DEALERS AND FORD INVOLVED I CANNOT GET ANY HELP EVEN WHEN THEY SAY THE CAR IS BROKEN. SO I'M DRIVING THIS VEHICLE AT LOW SPEED THREE DAYS AGO, TURING LEFT, IN RAIN AND GRAVEL AND THE THE TRANSMISSION SPUTTER, LOSES POWER, THEN JOLTS AND SKIPS INTO THE CURB. DAMAGING MY RIM, TIRE WAS SCRAPED AND MADE MY ALIGNMENT WORSE. I CALLED CSPD TO FILE POLICE REPORT AND NO OTHER PROPERTY OR CURB DAMAGE THEY DO NOT COME OUT. THIS AGAIN SCARED ME AND I SOLD THE CAR LAST NIGHT BECAUSE IT IS DANGEROUS TO DRIVE AND I COULD NOT GET FOR TO FIX IT. LOOSING SIGNIFICANT MONETARY TAXES, FEES, PRICE.
CAR INTERMITTENTLY STALLS WHEN THE CLUTCH PEDAL IS DEPRESSED. THIS CAN OCCUR AT A STOPLIGHT OR AT FREEWAY SPEED.
DRIVING DOWNHILL AT APPROXIMATELY 50-60 MPH NEAR PAYSON, AZ, THE TRANSMISSION SUDDENLY REVVED TO 5000 RPM AND MY ACCELERATION WAS LIMITED. I HAD TO SLOW DOWN SIGNIFICANTLY BEFORE THE TRANSMISSION REACHED THE CORRECT GEAR. THE CAR ALSO SHUDDERS AND THE TRANSMISSION IS UNPREDICTABLE AND JUMPY AT SLOW SPEEDS (DRIVING THROUGH PARKING LOTS AND RESIDENTIAL AREAS). ACCELERATION IS OFTEN DELAYED AND JERKY. THIS ISSUE HAS BECOME PROGRESSIVELY WORSE OVER TIME. A GOOGLE SEARCH FOR "2014 FORD FOCUS TRANSMISSION ISSUES" REVEALS NUMEROUS COMPLAINTS AND MEDIA COVERAGE OF THIS ONGOING ISSUE. PLEASE FORCE FORD TO RECALL THESE DEFECTIVE TRANSMISSIONS.
CAR JERKS AND SHAKES. ESPECIALLY WHEN TAKING OFF OR ON TURNING VEHICLE JERKS BADLY. I UNDERSTAND THAT IS WHEN AUTOMATIC TRANSMISSION IS TRYING TO SHIFT GEARS. I HAVE HAD THE CLUTCH REPLACED ONCE ALREADY. THIS CAUSES A HUGE DANGER TO ME BECAUSE IF I WOULD LIKE TO TRY TO MAKE A LEFT TURN IN FRONT OF TRAFFIC I NEVER KNOW IF MY CAR WILL GO OR RESIST. SONS DAYS ARE SO BAD THAT I JUST GIVE UP DRIVING BECAUSE IT FEELS AS IF MY CAR WILL STALL. THIS IS NOT WHAT YOU EXPECT A CAR THAT YOU'VE BOUGHT NEW AND PAID THOUSANDS OF DOLLARS ON TO RUN LIKE DAILY. DEALERSHIP, TODAY, SAYS IT'S FINE. INITIAL ISSUES DATE BACK TO AUGUST 2014.
THIS VEHICLE SHUDDERS AND STALLS OUT ON THE ROAD. WILL DO IT WHILE RUNNING, WHILE BEING STOPPED, WHILE TAKING OFF OR EVEN WHILE DRIVING. IT HAS DONE IT ON THE HIGHWAY, INTERSTATE, SIDE STREETS EVERYWHERE. IT HAS HAPPENED OVER AND OVER AGAIN AND FORD WILL HAS CHANGED THE DUAL CLUTCH ONCE AND HAVE IT SCHEDULED TO CHANGE AGAIN. THIS CAR IS VERY DANGEROUS. FORD CUSTOMER SERVICE WILL NOT ANSWER PHONE CALLS.
VEHICLE HAD A RECALL ON THE TRANSMISSION CONTROL PANEL. IT WAS RESET BY FORD DEALER IN CHAMPAIGN. NOT LONG AFTER PULLING INTO A DRIVE WAY HEARD A LOUD POP AND GAS AND BREAK WOULD NOT WORK. HAD TO HAVE TOWED TO FORD, AND THEY ENDED UP ORDERING A REPLACEMENT PART. THEY THEN REPLACED THE TRANSMISSION CONTROL PANEL. I AM STILL HAVING ISSUES AND MY CAR IS ONLY 13 MONTHS OLD. WHEN I AM AT A STOP SIGN AND PRESS THE GAS THE CAR STARTS KICKING BEFORE IT WILL TAKE OFF. THE CAR MAKES GRINDING SOUNDS AND THE GEAR NEEDLE IS UNSTABLE (TACHOMETER). THE PROBLEM HAS NOT BEEN FIXED I HAVE A FOLLOW-UP APPOINTMENT BUT THEY KEEP TELLING ME IT'S FINE AND I HAVE TO DRIVE IT 1,000 MILES BEFORE I WILL KNOW IF PROBLEM IS FIXED. THERE IS A LAWSUIT GOING ON AND APPEARS TO BE A DANGEROUS PROBLEM AND DO NOT WANT TO RISK GETTING HURT/ACCIDENT OVER THIS.
TL* THE CONTACT OWNS A 2014 FORD FOCUS. WHILE ATTEMPTING TO ACCELERATE FROM A TRAFFIC LIGHT, THE VEHICLE HESITATED TO ACCELERATE WITHOUT WARNING. THE CONTACT MENTIONED THAT THE VEHICLE WAS RECENTLY REPAIRED UNDER NHTSA CAMPAIGN NUMBER: 15V005000 (FUEL SYSTEM, GASOLINE); HOWEVER, THE FAILURE PERSISTED. THE VEHICLE WAS TAKEN BACK TO THE DEALER. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS 5,000.
2014 FORD FOCUS WITH AUTO TRANSMISSION. THIS PROBLEM STARTED FROM DAY 1 WHEN I BOUGHT IT AND CONTINUES TO PRESENT. CAR SHUDDERS UNDER SLOW ACCELERATION - LIKE FROM A STOP OR SLOWLY GOING OVER SPEED BUMPS OR AFTER MAKING A TURN OR GOING SLOW IN SCHOOL ZONE OR GOING SLOW IN ANY SPEED RESTRICTED AREA. IT IS ALMOST LIKE SOMEONE THAT IS LEARNING HOW TO START OUT FROM A STOP WITH A MANUAL TRANSMISSION (FEELS LIKE GAS, BRAKE, GAS, BRAKE, GAS BRAKE).
THIS CAR'S TRANSMISSION IS NOTHING BUT TROUBLE. IT GETS STUCK IN GEAR AT TIMES WHERE I TRY TO GET GOING FROM A STOP. DANGEROUS AT TIMES AS I HAVE GOTTEN STUCK TRYING TO PULL OUT INTO AN INTERSECTION WHICH HAS BEEN SCARY. I HAVE ALSO GOTTEN STUCK IN REVERSE. THIS CAR SHUTTERS IN STOP AND GO TRAFFIC, AND HAS OVERHEATED IN TRAFFIC AS WELL CAUSING ME TO PULL OVER. I'M FED UP AND WOULD DIG MORE INTO IT BUT I DON'T HAVE THE TIME OR MONEY TO DO SO WHICH IS FRUSTRATING AS I AM MAKING PAYMENTS ON THIS VEHICLE.
TRANSMISSION SHUDDERS WHEN SHIFTING AT LOW SPEEDS. COMPUTER HAS BEEN RESET 3 TIMES AFTER FORD RECALL.
HAD THE CAR SINCE AUGUST 2014 AND OVER PAST FEW MONTHS (CURRENTLY AT 19K MILES) IT EXPERIENCES A VERY BAD "STUTTER" IN ACCELERATION AT LOW SPEEDS, FROM A STOP, AND/OR IN STOP AND GO TRAFFIC. VEHICLE DOES NOT ACCELERATE AT FIRST WHEN PRESSING THE GAS, AND YOU CAN FEEL IT STUTTER SEVERAL TIMES BEFORE THE ENGINE POWER IS APPLIED TO THE TRANSMISSION AND THE CAR STARTS TO GO. THIS IS VERY DANGEROUS.
THE ENGINE OVERHEATS FOR NO REASON AND AS A RESULT THE CAR SHUTS OFF. TOOK THE CAR TO FORD AND WAS TOLD DUE TO IT BEING A DUAL CLUTCH TRANSMISSION THERE IS NOTHING UNDER THE HOOD TO COOL THE ENGINE DOWN AND TO JUST PUT THE HOOD UP FOR 20 MINUTES AND IT IS FINE. THIS HAS HAPPENED 3 TIMES NOW IN STOP AND GO TRAFFIC.
TL* THE CONTACT OWNS A 2014 FORD FOCUS. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 15V005000 (FUEL SYSTEM, GASOLINE) HOWEVER, THE PART TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS NOT MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE.
AUTO HAS BEEN SHUTTERING , SOMETIMES LOUNGING, AND SLOW ACCELERATION. TOOK CAR FOR REGULAR MAINTENANCE AND REPORTED IT. DEALER SAID THEY WOULD BE EXTENDING MY WARRANTY AS THIS IS A KNOW PROBLEM. (I KNOW 4 DIFFERENT PEOPLE WITH SIMILAR ISSUE). AFTER TAKING CAR IN FOR SERVICE, THE DIAGNOSIS WAS BAD CLUTCH ASSEMBLY. NEXT DAY RECEIVED CALL SAYING FORD MOTOR IS SAYING THIS IS NOT A COVERED CAR FOR THIS ISSUE, EVEN THOUGH IT THE SAME ISSUE MANY OTHERS HAVE REPORTED. CURRENTLY DRIVING A CAR THAT COULD BE DANGEROUS AS IT IS NOT CONSIST ON ACCELERATION.
I HAVE HAD MY CAR TO FORD FOR MY TRANSMISSION PROBLEM 3 TIMES! HESITATION/SHUDDER WHEN ACCELERATING. FORD CLAIMS THIS IS NORMAL? SHOULD NOT BE THE CASE WHEN DRIVING. THEY WILL NOT "FIX" THE PROBLEM. A CAR SHOULD NOT OPERATE THAT WAY WITH NO RESOLUTION. MY CONCERN IS THIS HAS A POTENTIAL OF BEING A SAFETY ISSUE. THIS CAR IS AN AUTOMATIC. IT IS DIFFICULT OPERATING THE CAR ON HILLS, CAR ROLLS BACKWARD WHEN ACCELERATING!! CAR IS STILL NEW AND IN WARRANTY.
TL* THE CONTACT OWNS A 2014 FORD FOCUS. WHILE DRIVING APPROXIMATELY 10 MPH UP A HILL, THE VEHICLE SHOOK VIOLENTLY AND LOST POWER WITHOUT WARNING. THE VEHICLE WAS TAKEN TO A DEALER WHERE IT WAS DIAGNOSED THAT THE TRANSMISSION CHIP NEEDED TO BE UPDATED. THE VEHICLE WAS REPAIRED, BUT THE FAILURE RECURRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 5,000.
TRANSMISSION SHUDDERS, LURCHES, STALLS, FAILS TO SHIFT, WILL TAKE OFF, AND THEN SUDDENLY STOP IN TRAFFIC. CURRENTLY 31,000 MILES, ISSUES BEGAN WITH 15,000 MILES. IN FIRST SECOND AND THIRD GEAR, THE CAR WILL EITHER SHUDDER OR LURCH OUT SUDDENLY NO MATTER THE SPEED. AT TIMES IT WILL LUNGE FORWARD AND COME TO A STOP WHILE TRYING TO UPSHIFT, SUDDENLY, IN THE MIDDLE OF INTERSECTIONS AND AT STOP SIGNS. THIS HAS CAUSED ME TO NEARLY REAR-END OTHER DRIVERS, AND OTHER DRIVERS TO NEARLY REAR END ME. IT HAS ALSO CAUSED ME TO COME TO ALMOST A COMPLETE STOP IN ONCOMING TRAFFIC AFTER LEAVING A STOP SIGN. YOU MUST COMPLETELY LET OFF THE GAS, AND THEN SLOWLY ACCELERATE UNTIL THE CAR CATCHES A GEAR AND CAN GET MOVING AGAIN. SOMETIMES THIS DOES NOT ALWAYS HAPPEN SOON ENOUGH BEFORE ONCOMING TRAFFIC REACHES ME. MY CAR HAS ALREADY BEEN RE-PROGRAMMED, AND I'M AWAITING AN 8-12 WEEK RECALL FOR A CLUTCH. WAS TOLD BY THE DEALERSHIP THAT THIS IS NORMAL BEHAVIOR FOR A MANUAL TRANSMISSION. I'VE DRIVEN MANUALS ALL MY LIFE, AND THEY DIDNT NEARLY KILL ME. BEFORE THIS CAR, I PURCHASED A 2013 FORD FIESTA, IT HAS THE SAME ISSUES. AFTER REPLACING THE CLUTCHES FAILED TO FIX THE SAFETY ISSUES. I TRADED IT ON THE FOCUS THINKING I HAD A LEMON. NOW I'M HAVING THE SAME SAFETY ISSUES AS BEFORE. I LET THE DEALERSHIP KNOW THIS MORNING THAT THE CAR WAS A DEFINATE SAFETY CONCERN, AND I GOT NO RESPONSE. I WANT THIS ON RECORD IN CASE OF AN ACCIDENT THAT CAUSES INJURIES. I'M NOT SAFE DRIVING THIS CAR ON THE ROAD.
19K MILES AND 2 YEARS INTO HAVING THIS CAR -- "STOP SAFELY NOW" SHOWS UP WITH A RED TRIANGLE ON THE DASHBOARD AND THE CAR SUDDENLY LOSES POWER WHILE DRIVING. IT HAPPENED TO ME ON FREEWAY WITH KIDS ON BOARD AND WAS VERY SCARY. FORD WOULD NOT HELP. MY CAR IS NOT ON RECALL LIST THOUGH THIS IS EXACT SAME ISSUE REPORTED ON NHTSA WEBSITE ABOUT THIS CAR. DEALER IS SUPER BUSY AND I DON'T EXPECT MY CAR TO BE LOOKED AT FOR DAYS. ITS REALLY FRUSTRATING TO BE HELD HOSTAGE ON THIS, BEING STUCK WITH NO CAR TO COMMUTE TO MY WORK WITHOUT ABSOLUTELY ANY FAULT OF MINE.
WHEN ACCELERATING FROM A STOP THE CAR JERKS AND SHUDDERES VERY HARD. I LIVE IN A RURAL AREA AND I NEED TO BE ABLE TO ACCELERATE. THE CAR DID NOT DO THIS FOR THE FIRST 20,000 MILES. I TOOK IT TO DEALER AND THEY SUPPOSEDLY REPROGRAMED TRANSMISSION. THIS VEHICLE NOW LURCHES FORWARD AND SHUDDERS. I DRIVE THROUGH MANY HIGHWAYS I AM AFRAID THAT CAR WILL NOT ACCELERATE ENOUGH TO GET ME THROUGH INTERSECTIONS. PLEASE HELP WITH THIS MATTER.
TRANSMISSION SHUTTER CONTINUES AFTER RECALL SERVICE FOR TRANSMISSION RECALL MODULE.
VEHICLE HAS HAD A RED FLUID LEAK FOR QUITE SOME TIME. THE CAR HAS BEEN BACK TO THE DEALERSHIP FOR THIS ISSUE MANY TIMES AND CURRENTLY FILING LEMON LAW ARBITRATION. THE CAR HAS BEEN OUT OF COMMISSION FOR 55 DAYS ALTOGETHER SINCE IT'S PURCHASE IN JANUARY THIS YEAR DUE TO THE FLUID LEAK WHICH SEEMS TO BE MORE OF COOLANT THAN ANYTHING ELSE. IT IS BURNING OIL AND OR LOSING IT SOMEWHERE THAT ISN'T VISIBLE. IT ALSO HAS HAD ELECTRICAL PROBLEMS WITH STARTING AS WELL AS THE RADIO CLOCK AND PRESETS ALL RESETTING AFTER SITTING FOR MORE THAN 24 HOURS. I HAVE HAD TO HAVE THE SUNROOF RESALES AFTER IT HAD LEAKED FOR OVER TWO MONTHS AND THE DEALERSHIP WASN'T ABLE TO FIND THE LEAK. THE FRONT END MAKES HORRIBLE NOISES WHEN DECELERATING. IT GRINDS AND WHINES AS IF SOMETHING IS ABOUT TO BLOW UP. I'VE TAKEN IT INTO THE DEALER FOR ALL OF THESE CONCERNS AND ONLY ONE OF THEM HAS BEEN RESOLVED FULLY. I'M VERY DISAPPOINTED IN MY PURCHASE.
THE CLUTCH IN MY 2014 FORD FOCUS HAS NOW BEEN REPLACED 3 TIMES, WITH THE MOST RECENT TIME BEING THIS WEEK. I PURCHASED THIS CAR IN FEB. '14, AND IT HAS 30K MILES ON IT. WHEN THE CLUTCH NEEDS TO BE REPLACED, THE CAR SHUDDERS AND JOLTS COMING OUT OF FIRST GEAR, LEAVING ME UNSURE OF WHETHER IT WILL ACCELERATE PROPERLY. THE VEHICLE IS SLUGGISH WHEN ACCELERATING THROUGH THE GEARS, ESPECIALLY WHEN DRIVING UP A HILL. ONCE THE VEHICLE MAINTAINS A CONSTANT SPEED, THE PROBLEM IS RESOLVED UNTIL I STOP OR SLOW DOWN. THE DEALERSHIP DOES NOT SEEM TO BE ABLE TO FIX THE PROBLEM. IN FACT, IT JUST KEEPS GETTING WORSE. THE FIRST TIME THAT I TOOK THE CAR IN TO HAVE IT INSPECTED FOR THE SHUDDERING (~11K MILES; AUG '14), IT WAS DISPLAYING PROBLEMS ABOVE 400 RPM. THE SECOND TIME THAT I TOOK THE CAR IN FOR THE SAME PROBLEM (~23K MILES, MAY '15), I HAD NEARLY BEEN IN AN ACCIDENT IN RUSH HOUR TRAFFIC IN ATLANTA, GA, AND THE CAR FAILED THE CLUTCH TEST AT 400 RPM. THIS LAST TIME THAT I TOOK THE CAR IN TO BE REPAIRED (30K MILES, SEPT '15), IT WAS FAILING AT 500 RPM. A FORD REPRESENTATIVE TOLD ME THAT THE CAR IS CONSIDERED UNSAFE TO DRIVE AT 550 RPM. NONETHELESS, THEY STILL LEFT ME TO DRIVE THE CAR FOR 3 WEEKS WHILE I WAITED ON THE PART TO COME IN AND THE DEALERSHIP TO HAVE THE AVAILABILITY TO SEE ME. WHEN I PICKED THE CAR UP FROM THE DEALERSHIP YESTERDAY FOR THE THIRD CLUTCH TO BE REPLACED, I DROVE ~5 MILES AND HEARD A STRANGE NOISE COMING FROM THE FRONT DRIVER'S SIDE WHEEL AT ALL SPEEDS. I IMMEDIATELY INFORMED THE DEALERSHIP, WHO REQUESTED THAT I BRING THE CAR BACK IN TO BE FURTHER INSPECTED. I AM AWAITING FURTHER INFORMATION ABOUT THIS LATEST INCIDENT.
2014 FORD FOCUS WITH 78*** MILES. ELECTRONIC POWER STEERING FAILED WHILE DRIVING AT SPEED ON THE HIGHWAY. STEERING WAS VERY DIFFICULT TO USE, FAR MORE DIFFICULT THAN A HYDRAULIC VEHICLE WITH A POWER STEERING FAILURE. IT FELT AS IF SOMETHING WAS LOCKED UP INSIDE THE STEERING COLUMN. CAR WAS UNSAFE TO DRIVE.
TRANSMISSION SHUDDERS IN FIRST AND SECOND GEAR. BOUGHT MY CAR BRAND NEW. AT 45,000 MILES I HAD TO HAVE THE ENTIRE TRANSMISSION AND CLUTCH REPLACED! HOW IS THIS EVEN POSSIBLE ON A 2 YEAR OLD VEHICLE? WELL, AGAIN 6 MONTHS LATER, AT 57,000 MILES SURE ENOUGH THE TRANSMISSION IS MESSING UP AGAIN. THIS NEEDS TO BE RECALLED! MORE THAN A RECALL, THIS IS UNSAFE. FORD NEEDS TO BUY BACK EVERY ONE OF THE FOCUS' EFFECTED BECAUSE THERE'S NO WAY SOMEONE COULD SELL THIS CAR!. THE CAR GRINDS, SHUDDERS, AND STALLS.
WHEN I TAKE OFF FROM BEING STOPPED, MY CAR DRAGS WITH A VIBRATION. WHEN I PICK UP SPEED ON THE FREEWAY MY CAR SLIDES TO THE LEFT AND I LOSE THE CONTROL OF THE STEERING. MY PHONE NUMBERS HAVE NEVER BEEN ABLE TO BE SYNC TO MY CAR BECAUSE THE ELECTRICAL PART IS DEFECTIVE. MY TIRES LIGHT STAYS ON OFF AND ON. IT FEELS AS IF SOMETHING IS GETTING LOSER UNDER THE REAR OF MY CAR. ON FOX 2 NEWS THIS MORNING, THEY ANNOUNCED A RECALL ON FORD CAR AXLES. TODAY IS OCTOBER 1, 2015. THE DATE OF THE LAST INCIDENT IS GIVEN BELOW. BUT I HAVE BEEN HAVING PROBLEMS FOR A WHILE. WHEN I TOOK MY CAR TO THE DEALERSHIP ABOUT THE LIGHT AND TIRES, THEY JUST RESET IT. THEY DIDN'T TAKE TIME TO TEST DRIVE IT AND REALLY ADDRESS MY PROBLEMS WITH THIS CAR. I DON'T WANT TO HAVE A ACCIDENT OR DIE IN MY CAR. I WOULD LIKE TO GET THESE PROBLEMS TAKEN CARE OF.
WHEN THE CAR IS AT A STOP, WHILE THE VEHICLE IS WARM, WHEN YOU START TO TAKE OFF THE VEHICLE JERKS AND DOES NOT PROPERLY ENGAGE THE TRANSMISSION. AT AN INTERSECTION OR WHEN MERGING INTO TRAFFIC THE VEHICLE DOES NOT RESPOND PROPERLY AND CAUSE A DANGER TO PASSENGERS AND ALL OTHER VEHICLES ON THE ROAD. THE LONGER THE CAR IS RUNNING TRANSMISSION SLIPS MORE AND MORE CAUSING CAR TO CONTINUOUSLY SHUTTER AND JERK. SHUTTERING INCREASED WHEN ON THE INTERSTATE FOR AN HOUR . THIS CAR WAS PURCHSED NEW FOR MY TEENAGE DAUGHTER WITH LESS THAN 45,000 MILES. WE ARE HAVING A HECK OF A TIME GETTING ROUNTREE MOORE FORD IN LAKE CITY, FL TO REPLACE THE TRANSMISSION, THOUGH THEY HAVE REFLASHED IT ONCE. IF MY DAUGHTER ENCOUNTERS AN ACCIDENT DUE TO THIS PROBLEM I WILL SUE THE FORD MANUFACTURER AND THE LOCAL DEALERSHIP. GOD HELP THEM IF ITS FATAL.
PREVIOUSLY, DUE TO THE TRANSMISSION SHIFTING INTO REVERSE WHILE THE GEAR SELECTOR IS IN "D" DRIVE, I BACKED INTO A FEMALE PEDESTRIAN HITTING HER AND ALMOST RUNNING HER OVER. THERE ARE STILL SCRATCHES FROM HER RINGS ON MY BACK BUMPER. FORD HAS PERFORMED NUMEROUS TSB'S AND RECALLS TO "FIX" THE ISSUE. UPON THE MOST RECENT TSB AND RECALL UPDATE, I WAS PROMISED IT WOULD TAKE CARE OF ANY ISSUES, INCLUDING AN ISSUE WHERE THE VEHICLE WOULD SHUDDER AND SEARCH FOR A GEAR BEFORE ENGAGING AND SPINNING OUT FROM A COMPLETE STOP. AFTER DRIVING IT FOR 30 MILES, I NOTICED THE ENGINE RUNNING ROUGH, SHAKING, AND SLOWING DOWN WHILE IN IDLE. I STOPPED FOR A REFUEL. I GOT BACK IN THE VEHICLE AND CALCULATED MY MPG'S AS I ALWAYS DO - ONLY 19MPG, WHICH FORD SAYS IS "WITHIN SPEC" AS LONG AS IT IS NOT MORE THAN 8MPG OFF. (THE ON BOARD MPG CALCULATOR SHOWS 22.7MPG - ALWAYS INCORRECT). IT SHOULD BE 26CITY, 36HWY. I PLACED THE GEAR SELECTOR IN "D" DRIVE (AS WAS ALSO REFERENCED IN THE ON BOARD SCREEN). ONCE PRESSING THE ACCELERATOR, THE VEHICLE'S IN DASH SCREEN FLASHED THAT I WAS IN "R" REVERSE AND THE VEHICLE LURCHED BACKWARDS. I BRAKED, THEN THE ENGINE REVVED AND WENT AUTOMATICALLY BACK INTO "D." I DROVE 2 BLOCKS, AT A SPEED OF 40 MPH IN "D," IT AGAIN SWITCHED TO "R" REVVING THE ENGINE, THEN SLOWED TO A STOP. I PULLED OVER, TURNED THE ENGINE OFF AND WAITED BEFORE TURNING IT BACK ON. THE DRIVE HOME, IT WOULD JUMP BETWEEN GEARS "SEARCHING." I LET IT SIT OVERNIGHT, AND TODAY IT HAS NOT EXHIBITED THESE ACTIONS. I'M UPLOADING A PHOTO SHOWING THE CAR DOING 35 IN THE "R" POSITION WITH THE RPM JUMPED UP TO 3500. I WAS ACTUALLY GOING FORWARD. IN "R," CAR SHOULD NOT GO OVER 20MPH. THIS IS EVIDENCE THAT IT SWITCHED MID "D" DRIVE. ALSO, THE TIRES ARE STARTING TO FORM PITS AND HAS A CIRCUMFERENCE OF SEPARATION/SPLITTING WHICH DEALERSHIP SAID IS "FINE." THIS IS CAUSING A VIBRATION AND WHIRRING NOISE.
VEHICLE WAS LOSING POWER, ROUGH IDLING AND STALLING WHILE DRIVING. TOOK TO DEALERSHIP AND WAS FOUND TO HAVE 2 CYLINDERS WITH LOW COMPRESSION AND METAL IN ENGINE. FORD CASE#7853581 ENGINE WAS REPLACED. VEHICLE AT DEALERSHIP FOR 9 DAYS. FORD REGIONAL CUSTOMER SERVICE MANAGER DOES NOT RESPOND TO MY EMAILED QUESTIONS. AFTER REPAIR CAR DOES NOT START UP IMMEDIATELY, GRADUAL PROBLEM UNTIL 9 DAYS AFTER ENGINE HAS BEEN REPLACED, THE CAR DOES NOT START AT ALL. TOWED TO DEALERSHIP AND HAS NOW BEEN THERE FOR 2 DAYS. I FEAR THAT AN ACCIDENT MAY OCCUR WHILE DRIVING THIS VEHICLE AND BELIEVE THAT IT IS NOT SAFE.
BOUGHT BRAND NEW. WHEN ACCELERATING, SOMEWHERE BETWEEN 2ND AND 3RD GEARS IT HESITATES AND SHUTTERS AND GRINDS AND THERE IS CONSIDERABLE DELAY IN ACCELERATION BETWEEN 2ND AND THIRD GEAR. IT THEN SEEMS TO GRAB ONTO A GEAR AND PLUNGE FORWARD. IT IS AN AUTOMATICALLY POWERED MANUAL TRANSMISSION SO I DO NOT SHIFT, IT SHIFTS AUTOMATICALLY.
WHEN THE CAR IS AT A STOP, WHILE THE VEHICLE IS WARM, WHEN YOU START TO TAKE OFF THE VEHICLE JERKS AND DOES NOT PROPERLY ENGAGE THE TRANSMISSION. AT AN INTERSECTION OR WHEN MERGING INTO TRAFFIC THE VEHICLE DOES NOT RESPOND PROPERLY AND CAUSE A DANGER TO PASSENGERS AND ALL OTHER VEHICLES ON THE ROAD
SEVERE SHUTTER WHEN ACCELERATING FORM A STOP. AT TIMES THE TRANSMISSION HAS A LONG HESITATION WHILE ACCELERATING ON THE FREEWAY TO CHANGE LANES. SOMETIMES THERE IS A CLUNK NOISE AFTER STOPPING.
TL* THE CONTACT OWNS A 2014 FORD FOCUS. WHILE DRIVING AT VARIOUS SPEEDS, THE ACCELERATOR PEDAL WAS DEPRESSED BUT THE VEHICLE FAILED TO ACCELERATE. THE FAILURE RECURRED NUMEROUS TIMES. THE VEHICLE WAS TAKEN TO THE DEALER WHERE IT WAS DIAGNOSED THAT A CLUTCH WITHIN THE TRANSMISSION FAILED AND NEEDED TO BE REPLACED. THE VEHICLE WAS REPAIRED, BUT THE FAILURE RECURRED. THE VEHICLE WAS TAKEN BACK TO THE DEALER WHERE IT WAS DIAGNOSED THAT THE TRANSMISSION FAILED AND NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS UNKNOWN.
TL* THE CONTACT OWNS A 2014 FORD FOCUS. THE CONTACT STATED THAT WHILE DRIVING AND AT A STOP SIGN OR A STOP LIGHT, THE ACCELERATOR PEDAL WAS DEPRESSED AND THERE WAS AN ABNORMAL LOUD NOISE COMING FROM THE TRANSMISSION. IN ADDITION, THE VEHICLE SHOOK WITHOUT WARNING. THE VEHICLE WAS TAKEN TO THE DEALER WHERE THE TRANSMISSION WAS REPROGRAMMED BUT THE FAILURE RECURRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 11,500.
THE ISSUE I'M HAVING TROUBLE WITH IS MY AIR BAG IN THE DRIVE SIDE SEAT, THEY REPLACED IT TWO MONTHS AGO AND NOW THE PROBLEM IS AGAIN SHOWING UP. IF THERE ARE ANY BUYERS OF THE 2014 FORD FOCUS AND YOU ARE HAVING THE SAME PROBLEM PLEASE NOTIFY THE NHTSA OF THE ISSUE SO THEY CAN USE THE INFORMATION TO IDENTIFY A SERIOUS PROBLEM WITH THE SAFETY SYSTEM.
THE TRANSMISSION IS SHUDDERING, SLIPPING OUT OF GEAR AND IT FEELS LIKE IT IS GOING TO STALL WHILE ACCELERATING FROM A STOP. I COULD HEAR GRINDING NOISE, LIKE ITS AND BOLTS AND LOOSE.
CAR JERKS AND HESITATES WHEN YOU TAKE OFF. WHEN GEARS CHANGE IT JERKS AND SHUTTERS. WHEN YOU CROSS IN FRONT OF TRAFFIC, YOU DON'T KNOW IF YOU'LL MAKE IT OR NOT. HAS BEEN IN SHOP MULTIPLE TIMES. THERE IS NO FIX. CLUTCH PLATES BEEN REPLACED AND BEEN WAITING ON MORE FOR THREE WEEKS. AFRAID TO DRIVE IT. CAR JUST SITTING HERE.
I AM AWARE THIS VEHICLE IS EQUIPPED WITH A DUAL CLUTCH AUTOMATIC TRANSMISSION, THOUGH THE BEHAVIOR OF THIS VEHICLE IS OUTSIDE THE BOUNDS OF SAFETY AND ACCEPTABILITY. THE CAR ACTS, AT RANDOM INTERVALS, LIKE A VEHICLE WITH A MANUAL TRANSMISSION IN WHICH THE DRIVER "POPPED" THE CLUTCH, TO CAUSE THE DRIVE WHEELS TO SPIN IN PLACE. THIS FORD FOCUS DOES THIS, RANDOMLY, AT TRAFFIC LIGHTS. I HAVE NEARLY SMASHED INTO THE CAR IN FRONT OF ME FOUR TIMES. ALSO, AT THE RIPE OLD AGE OF 18,500 MILES, THE CLUTCH SLIPS, AND WILL NEED TO BE REPLACED (UNDER WARRANTY). THIS IS COVERED UNDER WARRANTY, BUT CLEARLY THERE IS A SERIOUS DESIGN FLAW, CREATING MULTIPLE SAFETY CONCERNS IN THE TRANSMISSION OF THIS CAR. IN SUMMARY, THESE ARE: RANDOMLY REVVING HIGH AND POPPING THE CLUTCH (THINK DRAG RACERS) AND PREMATURE WEAR AND SLIPPING SO BAD I AM UNABLE TO SAFELY MERGE INTO TRAFFIC. FORD MUST BE HELD ACCOUNTABLE.
DPS6 TRANSMISSION CONTAINS ONE OR MORE DESIGN AND/OR MANUFACTURING DEFECTS THAT CAUSE PROBLEMS AND UNSAFE CONDITIONS, INCLUDING, BUT NOT LIMITED TO, SUDDEN LURCHES FORWARD, DELAYED ACCELERATION AND SUDDEN LOSS OF FORWARD PROPULSION FROM 16 SEP 14 TO 25 AUG 15 WE BROUGHT VEHICLE 5 TIMES INTO FIRST FORD FALL RIVER, MA SERVICE DEPARTMENT. AFTER HAVING THE VEHICLE FOR ABOUT 10 MONTHS, AND NUMEROUS CAR ISSUE APPOINTMENTS, WE WERE TOLD BY FIRST FORD TECHNICIANS THAT THE ISSUES WITH THE CAR ARE A RESULT OF OUR DRIVING HABITS, AND GAVE US INSTRUCTIONS ON HOW TO DRIVE DIFFERENTLY, AND TO ACCELERATE DIFFERENTLY. THOSE INSTRUCTIONS ARE NOT POSSIBLE TO FOLLOW, BECAUSE TO QUICKLY ACCELERATE IS NOT EVEN POSSIBLE IN STOP AND GO TRAFFIC WITHOUT HITTING THE VEHICLE IN FRONT OF YOU. AND ITS ALSO NOT POSSIBLE TO DO THAT IN HEAVY TRAFFIC CONDITIONS, OR SPEED BUMPS. THOSE INSTRUCTIONS, ALONG WITH THE PROBLEMS/DEFECTS OF THE CAR, HAVE CAUSED IT TO BECOME A HAZARD ON THE ROAD, AND WE ARE OFTEN JUST TRYING TO AVOID ACCIDENTS. IT IS AN UNSAFE VEHICLE TO DRIVE. THERE WERE NO ISSUES WITH THE VEHICLE UNTIL JUL/AUG14, AND YET THE FIRST FORD TECHNICIANS TELL US THAT IT IS COMPLETELY NORMAL FOR THIS TYPE OF TRANSMISSION. ACCORDING TO THEM, IT IS COMPLETELY NORMAL FOR THIS CAR TO SHUDDER AND FEEL LIKE IT'S GOING TO STALL, AND NORMAL TO FEEL LIKE IT'S IN THE WRONG GEAR, AND FEEL LIKE IT'S NOT ACCELERATING FORWARD. NO ONE WOULD THINK THAT IS NORMAL. IT'S IMPORTANT TO STATE, THAT THE FIRST FORD SERVICE MANAGER, HANDED ME THE INSTRUCTIONS GIVEN TO SERVICE DEPARTMENTS, ON HOW TO HANDLE CUSTOMERS WHEN THEY COME IN WITH THESE PROBLEMS. IT IS CALLED, ?FORD POWERSHIFT 6-SPEED AUTOMATIC TRANSMISSION (DPS6) SERVICE CUSTOMER HANDLING GUIDE?. HANDLING THE CUSTOMER DOES NOT SOLVE THE PROBLEMS WITH THE CAR. FMC INSTRUCTED FF ON WHAT TO DO WITH THE CAR, BUT FF IGNORED IT, NO CALL BACK. *JS
ON TUESDAY, SEPTEMBER 22, 2015, WHILE MY SON WAS DRIVING ON THE FREEWAY AT 65 MPH IN THE CARPOOL LANE, THE CAR SUDDENLY STALLED ON HIM AND LOSS ALL POWER TO THE CAR. A MESSAGE POPPED UP ON THE DASH IN AN ORANGE TRIANGLE STATED "STOP SAFELY NOW". SINCE HE WAS IN THE CARPOOL LANE, HE DID NOT HAVE ENOUGH TIME TO GET THE CAR OFF TO THE SIDE. HE WAS STRANDED IN A BUSY CARPOOL LANE AND ALMOST GOT REAR END FROM BEHIND WHEN THE CAR SUDDENLY CUT OFF ALL POWER AND CAME TO A STOP. THIS HAS PUT MY SON IN A GREAT DANGER SITUATION!!! HE COULD HAVE GOT REAR ENDED AND THE STALLING OF THE CAR COULD HAVE CAUSED A MULTI-CARS ACCIDENT IN THE CARPOOL LANE ON THE FREEWAY. SOMEHOW HE MANAGED TO ABLE TO RESTART THE CAR AFTER TURNING THE CAR ON, OFF AND OPENING THE DRIVER SIDE DOOR AND CLOSING IT SEVERAL TIME. THE CAR CONTINUE TO HAVE THE SAME PROBLEM ON AND OFF FOR THE NEXT COUPLE OF DAYS. WE FINALLY GOT THE CAR INTO FORD DEALERSHIP SEPTEMBER 24, 2015. AT THE TIME OF THIS REPORT, FORD DEALERSHIP HAS NOT CALL ME WITH A CAUSE FOR THE ISSUE. I ALSO NOTED THAT THERE WAS A RECALL FOR A SIMILAR ISSUE THAT WAS ISSUED FROM FORD FOR THE ELECTRIC VEHICLE FOR MODEL 2012 TO 2014. THE SERVICEMAN AT FORD DEALERSHIP TOLD ME THAT MY VIN NUMBER WAS NOT ON THAT RECALL LIST YET MY SON STILL ENCOUNTERED THE SAME ISSUE THAT WAS DESCRIBED IN THE NHTSA INVESTIGATION REPORT A COUPLE OF YEARS AGO. I DONT THINK FORD HAS DONE ENOUGH TO CORRECT THIS DANGEROUS PROBLEM.
TL* THE CONTACT OWNS A 2014 FORD FOCUS. WHILE AT A STOP, THE VEHICLE SHOOK WHEN THE ACCELERATOR PEDAL WAS APPLIED. IN ADDITION, THE VEHICLE JERKED BEFORE ACCELERATING. THE FAILURE RECURRED SEVERAL TIMES. THE VEHICLE WAS TAKEN TO A DEALER WHO RESET THE COMPUTER AND REPLACED THE FUEL MODULE, BUT THE FAILURE RECURRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 10,200.
OUR CAR FORD FOCUS 2014 PURCHASED IN TRACY FORD, CA GENERATES A HORRIBLE SMELL, LOCALIZED IN THE BACK SEAT REGION. WE'VE CLEANED AND SCRUBBED THIS AREA WITH SOAP TWICE, BUT THE SMELL DOES NOT GO AWAY. THE SMELL HAS BEEN THERE FOR MANY MONTHS NOW, STARTING A FEW MONTHS AFTER WE BOUGHT THE CAR BRAND NEW. IT IS AN AWFUL STRONG CHEMICAL SMELL. WE ARE CONCERNED BECAUSE OUR TWO SMALL CHILDREN SIT BACK THERE IN THAT SECTION OF THE CAR. ALSO, NOBODY WANTS TO RIDE IN THIS CAR BECAUSE OF THE SMELL. THE LOCAL FORD REPAIR SHOP CONFIRMS THE SMELL BUT CANNOT TELL WHAT IT IS. ONE DEALER (TRACY FORD) THINKS IT IS CHEMICAL FROM PLASTIC, THE OTHER DEALER THAT MADE US PAY 150$ FOR NOT FIXING ANYTHING MUCH, DOESNT KNOW WHAT CAUSED IT AND WILL NOT PERFORM ANY WORK OTHER THAN THE BASIC CHECK BECAUSE THEY SAID IT WOULD COST THOUSANDS OF DOLLARS TO TAKE APART MORE PARTS THAN THE BASIC LOOK AROUND CHECK. WE ARE WORRIED ABOUT WHAT THIS SMELL IS, AS IN IS IT DANGEROUS OR NOT. WE ASKED FORD 800 NUMBER TO INVESTIGATE, BUT THEY SAID THE DEALER HAS TO CONFIRM THAT IS A DEFECT FOR THEM TO COVER THE COST. WHILE THE DEALER WOULD NOT PERFORM ANY FURTHER INVESTIGATION, UNLESS SOMEONE WILL PAY THE THOUSANDS OF DOLLARS. SO WE ARE STUCK WITH A CAR THAT IS TOO STINKY TO DRIVE, PAID 150$ ONLY TO BE TOLD THAT IF WE WANT THEM TO INVESTIGATE MORE, WE HAVE TO PAY THOUSANDS OF DOLLARS. THE BRAND NEW CAR IS BOTH TOO STINKY TO DRIVE, AND TOO STINKY TO SELL. IT IS BRAND NEW YET WE COULD NOT DRIVE IT. THE DEALER AND FORD ARE BOTH WASHING THEIR HANDS AND DONT WANT TO COVER THE COST. WE WANT THE MANUFACTURER AND DEALER TO INVESTIGATE FREE OF CHARGE AND TO FIX THE PROBLEM FOR US FREE OF CHARGE.
I PURCHASED MY 2014 FORD FOCUS SE ON FEBRUARY 14, 2014, AND SINCE THEN HAVE TAKEN IT BACK TO THE DEALERSHIP 3 TIMES (TODAY, BEING THE THIRD TIME) TO HAVE THE TRANSMISSION WORKED ON. THE FIRST TIME THEY REPLACED THE CLUTCH; THE SECOND TIME, WHEN I CALLED TO MAKE AN APPOINTMENT, THEY TOLD ME THERE WAS A RECALL ON THE TIMING AND THAT IT NEEDED TO BE RE-CALIBRATED; AND WHEN THE PROBLEM PERSISTED, I TOOK IT IN YESTERDAY AND WAS TOLD TODAY THAT THERE'S NOTHING THEY CAN DO. THE REPORT READS, "ROAD TEST DIAGNOSE CUSTOMERS CONCERN. PERFORM TSB 150120 MEASURE SHUDDER AFTER RELEARN. TEST PASSED. A 143 OUT OF A MAX ALLOWABLE 250 WAS RECORDED & SENT TO FORD. THE TRANSMISSION IS WORKING WITHIN FORD'S DESIGN SPECIFICATIONS." WELL, FORD'S DESIGN SPECIFICATIONS ARE TERRIBLE. THE CAR JOLTS FORWARD FROM A STOP AND DRAMATICALLY SHUDDERS, NO MATTER HOW LIGHTLY OR HEAVILY I ACCELERATE, AND DURING HIGH SPEEDS IT HAS TROUBLE SHIFTING GEARS, OFTEN TIMES EMITTING A GRINDING NOISE. THIS NOISE IS MORE PRESENT AT LOWER SPEEDS, THOUGH. I DO A LOT OF FREEWAY DRIVING AND DEALING WITH TRAFFIC, WHICH MEANS A LOT OF STOP-AND-GO TRAFFIC, SO THE DRIVE IS UNPLEASANT, AT ITS BEST, AND HAZARDOUS, AT ITS WORST. IT NEEDS TO BE TAKEN CARE OF BUT FORD SAYS THAT THERE'S NOTHING THEY CAN DO; THAT THAT'S JUST THE DESIGN OF THE TRANSMISSION. I AM AFRAID FOR MY SAFETY. PLEASE DO WHAT YOU CAN TO HAVE FORD ISSUE A RECALL AND FIX THIS PROBLEM. I'M FED UP WITH THEIR CARELESSNESS. I DID NOT SIGN A CONTRACT FOR A BRONCIN' BUCK, BUT A SIMPLE CAR WITH GREAT GAS MILEAGE AND A SMOOTH RIDE. WHEN I TEST DROVE IT I THOUGHT IT WAS JUST A SENSITIVE ACCELERATOR THAT I WOULD JUST NEED TO GET USED TO. I SHOULD HAVE GONE WITH MY GUT AND BOUGHT THE KIA OPTIMA.
TL* THE CONTACT OWNS A 2014 FORD FOCUS. THE CONTACT STATED THAT WHILE DRIVING AT ANY SPEED, THE VEHICLE JERKED FORWARD AND INTERMITTENTLY STALLED. THE DEALER INFORMED THAT THE VEHICLE WAS INCLUDED IN NHTSA CAMPAIGN NUMBER: 14V514000 (STEERING). THE VEHICLE WAS REPAIRED UNDER THE RECALL BUT THE FAILURE REOCCURRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 23,000.
TL* THE CONTACT OWNS A 2014 FORD FOCUS. AFTER THE VEHICLE WAS STARTED, THE STEERING WHEEL BECAME DIFFICULT TO MANEUVER WITHOUT WARNING. THE VEHICLE WAS TAKEN TO A DEALER WHERE THE TECHNICIAN STATED THAT THE VEHICLE WAS OPERATING AS DESIGNED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 8,000. UPDATED 11/12/15*LJ *CN
THE 6 SPEED DUAL CLUTCH TRANSMISSION IS BECOMING VERY TROUBLESOME OVER PAST 3000 MILE.IT SHUDDERS WHEN TAKING OFF AND GRINDS WHEN SHIFTING GEARS.IT SOMETIMES GETS LOST BETWEEN GEARS WHEN SHIFTING DOWN AND WILL LUNG WHEN IT FINALLY CATCHES GEAR.I DO HAVE AN APPOINTMENT WITH MY LOCAL FORD DEALERSHIP IN REGARDS TO THIS ISSUE,BUT EVERYTHING I HAVE READ CONCERNING THIS PROBLEM DOES NOT SOUND TO ENCOURAGING.SOUNDS LIKE FORD IS IN DENIAL OVER THIS ISSUE BUT THE PROBLEM WITH THIS TRANSMISSION HAS BEEN GOING ON FOR 5 YEARS. ITS TIME FOR FORD TO DO THE RIGHT THING BY EITHER COMING UP WITH A PERMANENT FIX OR RECALL THESE CARS.
AFTER COMPLETING A STOP, WHEN PRESSING GAS PEDAL, CAR/TRANSMISSION STUTTERS THEN JERKS FORWARD. I'VE TRIED ACCELERATING MORE SLOWLY AND THEN TRIED IT FASTER WITH MORE GAS, BUT IT MAKES NO DIFFERENCE. THE CAR WON'T ACCELERATE FAST ENOUGH TO SAFELY MAKE TURNS BEFORE ONCOMING TRAFFIC. I'VE HAD THIS NEW CAR 11 MONTHS.
VEHICLE SHAKES, SHUDDERS ON ACCELERATION. ALSO, BOGS DOWN ON TAKE OFF FROM A STOP. THIS CAR SHAKES SO BAD IT KNOCKS COFFEE OUT OF MY CUP. ALSO, PULLING OUT INTO ONCOMING TRAFFIC IS ALMOST IMPOSSIBLE. WHEN YOU PUT YOUR GAS PEDAL TO THE FLOOR AND GET ALMOST NO RESPONSE YOU FEAR FOR YOUR LIFE.
"STOP SAFELY NOW" WARNING LIGHT CAME ON AT ~18K MILES, 17 MONTHS INTO OWNERSHIP, WHILE DRIVING ON EXPRESS WAY AT ~35 MPH. CAR POWERED OFF AFTER COMING TO A COMPLETE STOP AT NEXT STOPLIGHT, WAS STRANDED BEFORE INTERSECTION. CAR DID POWER UP AGAIN AND WAS DRIVEABLE AFTER OPENING AND CLOSING DRIVER DOOR, WAITING SEVERAL MINUTES, AND TURNED POWER OFF AND ON.
TL* THE CONTACT OWNS A 2014 FORD FOCUS. WHILE THE VEHICLE WAS PARKED ON A HILL, THE BRAKE PEDAL WAS RELEASED AND THE VEHICLE ROLLED BACKWARDS. THE FAILURE RECURRED MULTIPLE TIMES. WHILE IN THE STOP POSITION, THE VEHICLE STARTED TO VIBRATE. THE FAILURE RECURRED MULTIPLE TIMES. WHILE DRIVING APPROXIMATELY 10 MPH, THE VEHICLE MADE A JERKING MOTION AND HESITATED TO ACCELERATE. THE FAILURE RECURRED MULTIPLE TIMES. THE VEHICLE WAS TAKEN TO A DEALER FOR DIAGNOSTIC TESTING. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE APPROXIMATE FAILURE MILEAGE WAS 1,000.
SEPTEMBER 10, 2015. 2014 FORD FOCUS SE. TRANSMISSION SLIPPING, GRINDING, HESITATING AND MAKING LOUD NOISES.VERY UNSAFE DRIVING CONDITIONS. HAD THE FORD DEALER SERVICE DEPARTMENT LOOK AT IT AND THEY MADE AN UPDATE TO THE PROGRAMMING. IT WAS WORSE AFTER THIS SO I TOOK IT BACK THE SAME DAY. IT WAS EVEN WORSE AFTER THEY WORKED ON IT THE SECOND TIME. I ASK IF I COULD LEAVE IT WITH THEM UNTIL THEY COULD FIX IT AND THE SERVICE ADVISOR SAID, "MY MECHANIC SAYS THERE IS NOTHING WRONG WITH THE CAR SO THERE IS NOTHING I CAN DO. I ASK IF HE HAD DRIVEN THE CAR AND HE SAID HE DID AND NOTICED THE ISSUES I WAS TALKING ABOUT BUT FORD SAYS THAT IS THE NATURE OF THIS TRANSMISSION.
THE VEHICLE FREQUENTLY SHAKES WHILE IDLING AT A STOP AND THEN WHEN PRESSING THE ACCELERATION HESITATES AND JUMPS FORWARD AND STOPS LIKE I AM PRESSING THE BRAKE AND GAS PEDAL ALTERNATELY WHICH I AM NOT. VERY SCARY. HAPPEN YESTERDAY AND I WAS ALMOST REAR ENDED. UNSAFE CONDITION. PLEASE HELP NHTSA.
WHILE PULLING FROM A STOP SIGN, IN THE PROCESS OF THE DCT TRANSMISSION SHIFTING FROM 1ST TO 2ND GEAR, THE ENGINE SPEED ABRUPTLY JUMPED TO 7,000 RPM AS THE TRANSMISSION BEHAVED AS IF A MISSED SHIFT HAD OCCURRED OR THE CLUTCH WAS SLIPPING. THIS WAS THE WORST SUCH INCIDENT INVOLVING MANY MISSED OR ERRATIC/SEARCHING SHIFTS THAT CAN BE DISCONCERTING OR DANGEROUS DEPENDING ON TRAFFIC CONDITIONS AND SITUATIONS. EVEN THOUGH I UNDERSTAND THE OPERATIONAL CHARACTERISTICS OF THE FORD FOCUS DCT IS DIFFERENT WHEN COMPARED TO A TRADITIONAL AUTOMATIC TRANSMISSION, THE ERRATIC AND ANOMALOUS OPERATIONAL PERFORMANCE OF THIS DESIGN IS POORLY EXECUTED.
THE CAR IS UNSAFE TO DRIVE AND IT HAS GOTTEN WORSE SINCE I PURCHASED IT NEW. AS I PULLED OUT INTO TRAFFIC THE CAR SUDDENLY LOST POWER REQUIRING ME TO QUICKLY PUSH THE GAS PEDDLE TO THE FLOOR TO AVOID GETTING REAR-ENDED. THE CAR ONLY SLIGHTLY ACCELERATED, THEN JERKED FORWARD INTO A HARD ACCELERATION AND SOUNDED LIKE THE ENGINE WAS GOING TO EXPLODE. EVEN THOUGH I KNOW ABOUT THIS BEHAVIOR, (AND TRY TO TAKE STEPS TO AVOID SCENARIOS LIKE THIS), THE OCCURRENCE OF THIS BEHAVIOR IT IS VERY REGULAR, (SEVERAL TIMES A WEEK), YET ERRATIC AND UNPREDICTABLE, MEANING I CAN NOT TAKE MEASURE THAT GUARANTEE IT WILL NOT HAPPEN, NOR SHOULD I HAVE TO. I HAVE SPOKEN WITH THE DEALERSHIP ABOUT THIS ERRATIC BEHAVIOR ONLY TO BE TOLD IT WILL GET BETTER AS I DRIVE IT AS THE TRANSMISSION LEARNS MY DRIVING HABITS AND WILL ADAPT. I HAVE DRIVEN MANY CARS AND TRUCKS FOR OVER 40 YEARS AND HAVE NEVER HAD A PROBLEM DRIVING ANY TYPE VEHICLE. I CAN EMPHATICALLY STATE THAT THIS TRANSMISSION HAS NOT ADAPTED TO ANYTHING. AT ALL. MY CONCERN IS THAT THE MORE MILES I PUT ON THE CAR WAITING FOR IT TO ADAPT, AS PER THE DEALER, THE FURTHER AWAY I GET FROM BEING PROTECTED BY ANY TYPE LEMON LAW. MY BASIC COMPLAINT IS THAT THIS CAR IS UNSAFE TO DRIVE BECAUSE OF THE TRANSMISSION AND IT HAS GOTTEN WORSE SINCE I PURCHASED IT NEW IN FEBRUARY 2015. AND, I AM TOLD BY FORD TO JUST DRIVE IT BECAUSE THIS IS NORMAL!?!
I DROVE 200 MILES, STOPPED FOR GAS, AND UPON STARTING THE ENGINE THERE WAS A WARNING LIGHT AND A LOSS OF POWER STEERING. I DROVE TO A HOTEL, UNLOADED OUR LUGGAGE, AND RETURNED TO THE CAR AFTER 10 MINUTES. UPON STARTING THE ENGINE, I FOUND THAT THE WARNING LIGHT WAS OUT AND THE POWER STEERING WAS NORMAL. TEN DAYS LATER, THE SAME THING HAPPENED; THAT IS, I DROVE 200 MILES, STOPPED FOR GAS, LOST THE POWER STEERING, WENT TO A HOTEL, AND UPON STARTING THE ENGINE THE POWER STEERING HAD RETURNED. WITHOUT POWER STEERING, THE CAR WAS CONTROLLABLE BUT IT WAS NOT EASY AND A FRAIL PERSON WOULD HAVE DIFFICULTY.
VEHICLE STUMBLES WHEN ATTEMPTING TO ACCELERATE ON TO A FREEWAY. BY "STUMBLE" I MEAN LOST POWER AS I PRESSED ON THE ACCELERATOR. I CAME INCHES FROM BEING REAR ENDED BY A SEMI TRACTOR TRAILER. THIS INCIDENT HAS HAPPENED 4 OTHER TIMES SINCE. VERY, VERY DANGEROUS.
SOMETIMES WHEN I LET OFF THE BRAKE AND PRESS ON THE GAS THE CAR JERKS AND STUDDERS IT HAS ALSO DONE THE SAME THING EVEN WHEN I DID NOT HAVE MY FOOT ON THE BRAKES. BEEN DOING THIS FOR A LONG TIME ONLY GOT 9,800 MILES ON IT FINANCED IT NEW
THE TRANSMISSION SHUTTERS AND SHAKES AND DOESN'T GO INTO GEAR SMOOTHLY. WHEN PULLING OUT INTO AN INTERSECTION IS VERY HAZARDOUS BECAUSE IT DOESN'T SHIFT PROPERLY TO ACCELERATE. IT IS A CONSTANT PROBLEM NOT INTERMITTENT. THERE IS USUALLY A LOUD CLANGING FROM UNDERNEATH THE VEHICLE. IT WAS TAKEN TO THE FORD DEALERSHIP AND THE SERVICE BULLETIN WAS PERFORMED WHICH DID NOT HELP AND THEY ORDERED A NEW CLUTCH. WITH THE ENORMOUS AMOUNT OF THESE SAME ISSUES I HAVE BEEN WAITING 7 WEEKS FOR A CLUTCH TO COME IN AND IT DOESN'T APPEAR THAT IT WILL BE ARRIVING ANYTIME SOON. BEING A POLICE OFFICER FOR OVER 23 YEARS I CAN RECOGNIZE THIS ISSUE AS CAUSING FATALITIES, IF IT HAS NOT HAPPENED ALREADY. I DEAL WITH INATTENTIVE DRIVERS ON A DAILY BASIS AND THIS IS A PRIME RECIPE FOR SOMEONE NOT FOCUSED AND PULLING OUT WITH A HESITANT TRANSMISSION WHICH WOULD CAUSE A DEADLY ACCIDENT. I HOPE YOU GATHER ENOUGH INFORMATION TO REACH A REMEDY TO THIS POTENTIALLY FATAL COCKTAIL. THANK YOU FOR YOUR TIME. *TR
FIRST INCIDENT CAR WOULDN'T START, 2ND INCIDENT TOOK CAR IN FOR LURCHING, SHUDDERING, 3RD INCIDENT ROLLING BACK (CAR STILL SHUDDERING) THEY SAID THIS WAS WITHIN NORMAL SPECS. 4TH INCIDENT HAVE BEEN IGNORING IT (BECAUSE IT IS NORMAL??!!) ... STILL SHUDDERING, LURCHING ON TAKE OFF FROM A STOP, ALSO TIRES ARE MAKING A "TIRE SOUND" SECONDARY TO TRANSMISSION (MOST LIKELY DUE TO TRANSMISSION ISSUES)... BOYFRIEND AND PEP BOYS SAY THIS IS NOT NORMAL THAT ITS THE TRANSMISSION. TAKING IT BACK IN ON THE 15TH OF SEPT. 2015, VERY FRUSTRATING. HAVING BOYFRIEND TAKE IT BACK IN BECAUSE WE BELIEVE THAT AUTOMOTIVE IS STILL A SEXIST INDUSTRY. HAVE 2 CASE NUMBERS GIVEN TO ME. CERTAIN IT IS A LEMON, NOT SURE WHERE TO GO FROM HERE. HATE MY CAR.
THIS CAR IS JUST OVER A YEAR OLD. WE HAVE BEEN BACK TO THE DEALER FOUR TIMES TO REMEDY THE PROBLEM. THE PROBLEM PERSISTS. THE VEHICLE BUCKS, SHUTTERS AND LOOSES POWER WHILE TRYING TO ACCELERATE. WHILE ON THE MASS PIKE, THIS OCCURRED WHILE IN HEAVY TRAFFIC. (STOP AND GO). THE VEHICLE WAS ALMOST REAR ENDED AND THE VEHICLE ALMOST STRUCK THE CAR IN FRONT ON MANY OCCASIONS. THE HESITATION, THEN SUDDEN ACCELERATION IS NOT SAFE.
WHEN PULLING OUT INTO TRAFFIC FROM A STOP, I SIGNALED AND STARTED TO PULL OUT. WHILE PULLING OUT, THE CAR JERKED BACKWARDS AND HESITATED. A CAR BEHIND ME WAS A FEW INCHES AWAY FROM HITTING ME. DUE TO THE TRANSMISSION HESITATING IT ALMOST CAUSED AN ACCIDENT. IN MY 2 YEARS OF OWNERSHIP, I HAVE HAD THE TRANSMISSION REPAIRED TWICE AND WILL BE CONTACTING THE DEALERSHIP ASAP FOR A 3RD REPAIR.
I RECENTLY PURCHASED A 2014 FORD FOCUS WITH 33000 MILES. IMMEDIATELY THE CAR STARTED DISPLAYING WHAT A MECHANIC DESCRIBED TO ME AS TRANSMISSION ISSUES. TO INCLUDE, SHUTTERING, DELAYED RESPONSE, JOLTING, HESITATING WHEN TAKING OFF, SLIPPING, STALLING, AND GOING BACKWARDS ON A HILL. THIS BECAME A REAL CONCERN WHEN I WAS TURNING, THE VEHICLE STARTED TAKING OFF, IT BOGGED DOWN, LOST POWER AND RESPONSIVENESS AND THEN JOLTED. THIS OCCURRED WHILE IN AN INTERSECTION. THE DELAY WAS SIGNIFICANT ENOUGH THAT THE VEHICLE COMMON TOWARDS SWERVED OUT OF THE WAY. THERE WAS NO ACCIDENT BUT COULD HAVE GONE A LOT WORSE. SECOND THE TRANSMISSION HAD THE SAME ACTION WHEN PASSING ON THE INTERSTATE, BOGGED DOWN AFTER ITS STARTED GOING AND THE PERSON CAME VERY CLOSE. I JUST BOUGHT THIS CAR, AND AM CONCERNED. I CONTACTED FORD, NO RESPONSE. I TOOK IT TO A DEALER PHIL LONG FORD IN COLORADO SPRINGS, THEY INITIALLY SAID ITS SUPPOSE TO DO THAT AND ITS NORMAL. I HAD TO EXPLAIN THE SAFETY ISSUES AND WHAT WAS GOING ON BEFORE THEY WOULD SCHEDULE SOMEONE TO LOOK AT IT. THE FIRST TIME THEY WILL LOOK AT IT IS IN TWO MONTHS. NOW AM IN A PROBLEM, BECAUSE I EITHER DON'T DRIVE THE CAR AND PAY RENTAL COSTS OR DRIVE SOMETHING THAT COULD CAUSE AN ACCIDENT. I JUST BOUGHT THIS, AND I SHOWED IT TO TWO PEOPLE TODAY TO TRY AND SELL, BOTH EXPERIENCED THE TRANSMISSION ISSUE. ONE DIDN'T EVEN OFFER, THE OTHER GAVE SUCH A PRICE THAT THEY COULD REPLACE THE TRANSMISSION. I FEEL I'M GETTING NOTHING FROM THE COMPANIES THAT ARE SUPPOSE TO CARE ABOUT THIS DANGEROUS ISSUE
TL* THE CONTACT OWNS A 2014 FORD FOCUS. WHILE ATTEMPTING TO ACCELERATE FROM A STOP SIGN, THE ACCELERATOR PEDAL WAS DEPRESSED BUT THE VEHICLE JERKED AND HESITATED BEFORE ACCELERATING. IN ADDITION, WHILE DRIVING AT A LOW SPEED, THE VEHICLE STALLED. THE CONTACT WAS ABLE TO RESTART THE VEHICLE. THE VEHICLE WAS TAKEN TO A DEALER WHO DIAGNOSED THAT THE CLUTCH NEEDED TO BE REPLACED. THE VEHICLE WAS REPAIRED; HOWEVER, THE FAILURE RECURRED ON NUMEROUS OCCASIONS. THE VEHICLE WAS TAKEN BACK TO THE DEALER WHO DIAGNOSED THAT THE CLUTCH NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED DUE TO PART UNAVAILABILITY. THE VIN WAS INCLUDED IN NHTSA CAMPAIGN NUMBER: 15V005000 ( FUEL SYSTEM, GASOLINE); HOWEVER, THE PART NEEDED TO REPAIR THE VEHICLE WAS UNAVAILABLE. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 8,000.
VEHICLE SHUDDERS, SHAKES AND HESETATES ON ACCELERATION. VEHICLE HAS ALSO LURCHED FORWARD WHEN COMING TO A STOP. TRANSMISSION SOUNDS LIKE IT IS COMING APART AND READY TO FALL OUT OF THE CAR!
TRANSMISSION STALLED AS I WAS ENTERING HIGHWAY, WAS ALMOST HIT. TRANSMISSION SHIFTS HARD, TRANSMISSION LIGHT HAS WARRNED OF OVERHEATING. THE CAR HAS BEEN TO THE SHOP SEVERAL TIMES, BUT IT STILL RUNS BADLY. MY DAUGHTER ALSO HAS THE SAME MODEL AND YEAR. HER CAR RUNS WORST THAN MINE. FORD HAS REFUSED TO HELP US WITH THE PROBLEM. IN FACT THAY HAVE REFUSED TO TALK TO US AT ALL. SOMEONE AT FORD NEEDS TO BE HELD ACCOUNTABLE. IT ONLY A MATTER OF TIME BEFORE SOMEONE IS KILLED.
BEGINNING AT 6000 MILES AND 7 MONTHS OF OPERATION, MY 2014 FORD FOCUS BEGAN OPERATING ERRATICALLY. THE TRANSMISSION EXHIBITED PHYSICAL SHUDDERS, LURCHING WHEN COMING OUT OF 0MPH, AND BOGGING DOWN/FAILING TO SHIFT TO ACCELERATE WHEN MERGING ONTO THE HIGHWAY. THE FIRST AND MOST NOTICEABLE TIME, IT RESULTED IN MY HITTING THE BUMPER OF THE PERSON IN FRONT OF ME AND A MORE THAN $5000 REPAIR TO THEIR CAR. AT THE TIME, I WAS A SAFE DISTANCE AWAY AT A DRIVE-THRU AND APPLIED GAS TO MOVE FORWARD. AT FIRST, NOTHING HAPPENED, THEN THE CAR LURCHED FORWARD SUDDENLY. I TAPPED THE PERSON IN FRONT OF ME-- NO ONE WAS HURT AND NO DAMAGE WAS DONE TO MY CAR, BUT DAMAGE WAS DONE TO THEIRS. THIS HAS CONTINUED TO WORSEN UNTIL NOW THE CAR EXHIBITS VIOLENT SHUDDERING COMING OUT OF FIRST AND SECOND AND HAS PROBLEMS ACCELERATING, TO THE POINT WHERE IT HAS NEARLY GOTTEN ME HIT GOING THROUGH AN INTERSECTION AND CAUSED ISSUES MERGING ONTO HIGHWAYS.
AFTER DRIVING APPROXIMATELY 250 MILES THAT DAY, WE PULLED INTO A GAS STATION FOR GAS. ONCE FUELED AND LEAVING THE CAR STARTED TO BOG DOWN AT ABOUT 5 MPH. THE GAS STATION EXIT RAMP WAS INCLINED, WHEN I TOOK MY FOOT OFF THE BREAK THE CAR ROLLED BACKWARDS APPROXIMATELY 3 FEET. THE CAR HAS AN AUTOMATIC TRANSMISSION. I WAS IN TOTAL SHOCK. GETTING HOME THE PROBLEM GREW WORSE. CROSSING THE OHIO RIVER INTO KENTUCKY, ON I-75 SOUTH, THERE IS A MAJOR HILL CLIMB. THE CAR BARELY MADE IT UP THE HILL, THE TACHOMETER NEEDLE JUMPED ALL AROUND. WHEN I CALLED THE DEALERSHIP THEY NEW ALL ABOUT THE ISSUE AND TOLD ME IT WOULD BE TWO MONTHS BEFORE I COULD BRING IT IN.
I PURCHASED MY 2014 FOCUS DEC 2013 WITH 44 MILES ON IT. AT AROUND 6200 MILES IT WAS RUNNING ROUGH AND WOULD HESITATE UPON ACCELERATION. IT ALSO WOULD SHUTTER UPON TAKEOFF, LIKE IT WAS HAVING A HARD TIME GETTING INTO GEARS. I TOOK IT TO A FORD DEALERSHIP AND THEY TOLD ME THEY KNEW ABOUT THE PROBLEM AND HAS NUMEROUS CARS IN FOR THE SAME PROBLEM. UPON PUTTING IT ON A MACHINE THEY SAID IT WASN'T BAD ENOUGH TO REPAIR TO KEEP DRIVING IT. I TOOK IT BACK SEVERAL TIME FOR THE SAME ISSUES UNTIL AROUND 7800 MILES THEY SUPPOSEDLY CHANGED THE GEARS. IT WAS OK FOR A LITTLE WHILE, BUT THEN IT WOULD ACT LIKE IT COULDN'T COME OUT OF LOW GEAR WHEN I WAS GOING ABOUT 65 ON THE HIGHWAY THE SHUDDERING WAS ALSO GETTING WORSE THAN BEFORE. I TOOK IT BACK TO THE DEALERSHIP AT 14500 MILES AND THEY DROVE IT FOR A MILE AND DID NOTHING TO IT. SAID I NEED TO TREAT IT LIKE A MANUAL TRANSMISSION AND GIVE IT A LITTLE GAS THEN LIFT UP AND REPRESS THE ACCELERATOR. AT 15000 MILES IT WAS BACK IN THE SHOP FOR THE SAME PROBLEM. ALL THEY DID WAS RECALIBRATE THE TRANSMISSION, WHICH DIDN'T FIX A DARN THING. THIS WAS RIGHT BEFORE I WENT ON VACATION. I HAD BEEN CALLING FORD MOTOR COMPANY ABOUT MY CONCERNS WITH THIS CAR. I FELT VERY UNSAFE DRIVING IT ON VACATION. WE ALMOST GOT REAR ENDED 3 TIMES BECAUSE OF THIS PROBLEM. AT 15200 MILES IT WAS BACK AT THE SHOP AGAIN FOR THE SAME PROBLEM. THEY JUST KEEP WANTING TO RE CALIBRATE THE TRANSMISSION AND NOT REALLY FIX THE PROBLEM. I FEEL THAT SOMEONE WILL HAVE TO GET KILLED BEFORE THEY FINALLY ADDRESS THIS PROBLEM CORRECTLY. AT 17600 IT WAS ONCE AGAIN AT THE GARAGE FOR THIS PROBLEM. MY CAR HAS BEEN IN THE SHOP A TOTAL OF 26 DAYS AND IT STILL HAS THE SAME PROBLEM AS IT DID FROM THE START. THE TRANSMISSION IS A PIECE OF CRAP AND NEEDS TO BE REPLACED WITH A BETTER WORKING TRANSMISSION. FORD NEEDS TO OWN UP TO THEIR MISTAKE AND MAKE IT RIGHT FOR THE CONSUMERS.
TL* THE CONTACT OWNS A 2014 FORD FOCUS. WHILE ACCELERATING FROM A STOP POSITION, THE VEHICLE STARTED TO VIBRATE AND MADE AN ABNORMAL GRINDING SOUND AS IT HESITATED TO SHIFT GEARS AND ACCELERATE. THE FAILURE RECURRED MULTIPLE TIMES. THE VEHICLE WAS TAKEN TO A DEALER FOR DIAGNOSTIC TESTING. THE TRANSMISSION WAS REPROGRAMMED. HOWEVER, THE FAILURE RECURRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 22,000.
THIS VEHICLE SHOULD BE DEEMED UNSAFE. I BOUGHT THIS CAR LAST YEAR AND FROM THE GET GO, THE TRANSMISSION JUST DIDN'T SEEM RIGHT. THE CAR WOULD JOLT UNEXPECTEDLY AND WOULD HAVE ISSUES GOING THROUGH GEARS. I WAS TOLD TO JUST LET THE CAR BREAK IN MORE AND FINALLY AFTER ABOUT A YEAR I HAVE HAD ENOUGH. NOW WHEN I TRY TO PUSH THE GAS, THERE IS A DELAY FOR THE GEARS TO ENGAGE, WHICH HAVE ALMOST RESULTED IN 2 CAR ACCIDENTS. THIS CAR SHOULD BE TAKEN OFF OF THE ROADS IMMEDIATELY. GOING ON THE HIGHWAY SEEMS TO BE OK, BUT YOUR LOWER GEARS THE CAR JOLTS, MAKES LOUD SOUNDS, AND WILL RANDOMLY ACCELERATE AND GO TO HIGH RPM'S. I WAS TOLD I NEEDED A NEW CLUTCH AND SEALS AND THAT THE PARTS WOULD TAKE OVER 30 DAYS TO ARRIVE ON 08/24/2015. I INFORMED THE SHOP THAT I DID NOT FEEL SAFE DRIVING THIS CAR, AND THEY INFORMED ME A RENTAL WOULD NOT BE SUPPLIED FOR THE NATURE OF THIS ISSUE. THIS COULD POTENTIALLY LEAD TO DEATHS SO NEEDS TO BE ADDRESSED IMMEDIATELY.
THE CAR BUCKLES AT LOW SPEED WHEN ACCELERATING. THERE IS HESITATATION OR LOSS OF POWER AS THE CAR ATTEMPTS TO FIND THE NEXT GEAR. THIS CAN ALSO CAUSE THE CAR TO JOLT FORWARD UNEXPECTEDLY. THERE IS A GRINDING NOISE WHEN ACCELERATING OR SLOWING DOWN. THE CAR ALSO FEELS LIKE IT JUMPS WHILE TURNING.
TRANSMISSION ISSUE: FAILURE TO SHIFT GEARS SMOOTHLY/APPROPRIATELY. FAILURE TO ENGAGE IN GEAR. PROBLEM OCCURS AFTER TRANSMISSION HAS REACHED FULL OPERATING TEMPERATURE (APPROXIMATELY 30 MIN OF DRIVE TIME). VEHICLE CONTAINS 6 SPEED POWERSHIFT TRANSMISSION (ELECTRONICALLY SHIFTED MANUAL TRANSMISSION). INITIAL ISSUE WAS SHIFT FROM 1ST TO 2ND GEAR. TRANSMISSION CAUSES VEHICLE TO SHUDDER SEVERELY CAUSING PARTIAL LOSS OF ACCELERATION AS TRANSMISSION ATTEMPTS TO COMPLETE SHIFT. SAME PROBLEM THEN BEGAN OCCURRING IN THE SHIFT BETWEEN 2ND AND 3RD GEARS. SHIFTS FROM 3RD TO 4TH AND ABOVE ARE NOT AFFECTED (AT THIS TIME). 1ST TO 2ND SHIFT HAS BECOME WORSE NOW RESULTING IN INTERMITTENT POWER LOSS (COMPLETE LACK OF ACCELERATION). THIS IS A PARTICULARLY DANGEROUS SITUATION WHEN ACCELERATING INTO TRAFFIC AS THE TRANSMISSION CAN TAKE UP TO 3 SECONDS BEFORE ENGAGING 2ND GEAR. VEHICLE HAS BEEN TO DEALERSHIP. TECH RODE ALONG IN THE CAR FOR TEST DRIVE. BECAUSE ISSUE IS INTERMITTENT AND VARIES AND ONLY OCCURS WHEN THE TRANSMISSION IS AT FULL OPERATING TEMP, AT THE TIME OF THE TEST DRIVE, THE TRANSMISSION WAS MALFUNCTIONING (MINOR SHUDDER FROM 1ST TO 2ND GEAR) BUT THE TECH STATED IT WAS NOT SEVERE ENOUGH THAT HE WOULD BE ABLE TO ATTACH A DIAGNOSTIC RECORDER TO VEHICLE AND SEND THE REPORT ONTO FORD FOR AUTHORIZATION TO IMPLEMENT A FIX. FORD IS AWARE OF THE ISSUE IN THESE VEHICLES FROM THE 2012 TO 2014 MODEL YEARS (ACCORDING TO THE TECH AND A SEARCH OF VARIOUS ONLINE CONSUMER COMPLAINT WEBSITES). FORD HAS A PRESCRIBED FIX THAT INCLUDES REPLACING CLUTCHES IN THE TRANSMISSION AND REPROGRAMMING AND RESYNCING OF THE POWERTRAIN COMPUTERS. WHILE THIS DEFECT HAS NOT CAUSED AN ACCIDENT FOR MYSELF, I FEAR IT IS ONLY A MATTER OF TIME BEFORE IT DOES, ESPECIALLY SINCE THE PROBLEM CONTINUES TO INCREASE IN SEVERITY. OTHERS HAVE EXPERIENCED ACCIDENTS BECAUSE OF THIS DEFECT.
WHILE AT A FULL STOP ON AN INCLINE, MY BRAKE PEDAL WENT BACK TO A NEUTRAL POSITION WHEN I TOOK MY FOOT OFF, BUT THE CAR STAYED FULLY STOPPED. ALSO, WHEN I GO TO PRESS THE PEDAL AGAIN, IT IS LOCKED UP. IT IS NOT LOCKED IN ANY KIDS OF PRESSED POSITION OR FALLING TO THE FLOOR, BUT IN A FULLY UNBRAKED, NEUTRAL POSITION. THIS STAYED LOCKED FOR ABOUT 10 SECONDS BEFORE I CAN FINALLY PRESS IT AGAIN AND RESUME NORMAL DRIVING. THIS IS THE SECOND OCCURRENCE OF THIS VERY SAME INCIDENT.
THERE WAS A CRACKING/POPPING SOUND COMING FROM THE FRONT PASSENGER SIDE OF THE VEHICLE. IT HAS BEEN IN AND OUT OF THE DEALERSHIP FOR 2 WEEKS NOW (08/18/2015) BUT THEY HAVE NOT BEEN ABLE TO FIX IT. THEY TOLD ME THAT THEY REPLACED THE "RACK" BUT THAT THE VEHICLE STILL HAD THE SAME STEERING PROBLEMS. THIS IS AFTER THEY REPLACED THE CLUTCHES AGAIN IN THIS VEHICLE. AFTER DOING SOME RESEARCH I FOUND THAT THERE SEEMS TO BE A PROBLEM WITH THE EPAS (ELECTRIC POWER ASSISTED STEERING) IN THESE CARS. THIS CAR HAS MAJOR PROBLEMS.
TL* THE CONTACT OWNS A 2014 FORD FOCUS. WHILE DRIVING AT 5 MPH, THE VEHICLE JERKED. IN ADDITION, THE ACCELERATOR WAS DEPRESSED AND THE VEHICLE ACCELERATED IN EXCESS. THE VEHICLE WAS TAKEN TO A DEALER MULTIPLE TIMES WHO DIAGNOSED THAT THE SOFTWARE NEEDED TO BE UPDATED. THE VEHICLE WAS REPAIRED HOWEVER, THE FAILURE RECURRED ON NUMEROUS OCCASIONS. THE CONTACT STATED THAT WHILE AT A STOP LIGHT, THE CONTACT DEPRESSED THE ACCELERATOR PEDAL AND AS THE VEHICLE ACCELERATED IN EXCESS, THE CONTACT CRASHED INTO THE REAR OF ANOTHER VEHICLE. THE AIR BAGS FAILED TO DEPLOY. A POLICE REPORT WAS NOT FILED AND NO INJURIES WERE SUSTAINED. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC WHO DIAGNOSED THAT THE GEARS IN THE TRANSMISSION NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 1,000. THE VIN WAS UNAVAILABLE.
O5-08-14 I PURCHASED A BRAND NEW 2014 FORD FOCUS WITH 49 MILES ON IT. WITHIN 500 MILES I COMPLAINED OF A SHUDDER IN THE TRANSMISSION (TRANSMISSION: SLIPPING, JUMPING, HESITATING, SLOW TO ENGAGE, SAFETY HAZARD, FAULTY CLUTCH, MOSTLY ON TAKE OFF, ETC )AT 5900 MILES I TOOK IT IN FOR A SERVICE AND ASKED ABOUT THIS. I WAS TOLD THIS WAS NORMAL ITS THE NEW DUAL CLUTCH TRANSMISSION AKA DCT . IF THIS WAS NORMAL THEN WHY DID IT GET EXCESSIVELY WORSE AS I ADDED MILES? SO I BELIEVED THEM AND CONTINUED TO DRIVE UNTIL LATER IT CONTINUED TO WORSEN AND BE MORE NOTICABLE. 6-18-15 FORD REPLACED THE CLUTCH AND IT CONTINUED THE SAME PROBLEM WITHIN 500 MILES.
TL* THE CONTACT OWNS A 2014 FORD FOCUS. WHILE ACCELERATING FROM A COMPLETE STOP, THERE WAS A DELAYED RESPONSE AND THE VEHICLE ACCELERATED IN A JERKING MOTION. THE FAILURE RECURRED MULTIPLE TIMES. THE VEHICLE WAS TAKEN TO THE DEALER, WHERE IT WAS DIAGNOSED THAT THE TRANSMISSION CLUTCH NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 7,000.
I BOUGHT A BRAND NEW 2014 FORD FOCUS AND DIDN'T HAVE ANY ISSUES FOR ABOUT 3 MONTHS OR SO BUT THEN THE CAR STARTED JUMPING AND MAKING GRINDING SOUNDS AND GETTING WORSE AND WORSE ESPECIALLY WHEN I WOULD TAKE OFF AT A LIGHT OR WHEN I WOULD MERGE INTO TRAFFIC IT'S ESPECIALLY BAD WHEN YOUR SITTING IN SLOW TRAFFIC YOU NEED TO GIVE YOURSELF MORE ROOM OR YOU MIGHT REAR-END SOMEONE. I ALMOST GOT INTO A REALLY BAD ACCIDENT TRYING TO PULL OUT INTO TRAFFIC BUT THANK GOD THE PERSON I WAS TRYING TO GET IN FRONT OF MOVED OVER BECAUSE MY CAR JUST JUMPED A LITTLE AND FELT LIKE IT STALLED OUT. I TOOK IT BACK TO THE DEALER AND THEY KNEW ALL ABOUT THE PROBLEM BUT THERE WAS NO RECALL ON IT YET WHICH I COULD HARDLY BELIEVE BECAUSE I WORK WITH SOMEONE WHO HAD THE EXACT SAME CAR AND HAD THE SAME PROBLEMS. THEY DID REPLACE THE CLUTCH IN MARCH BUT NOW ITS AUGUST AND I'M GOING BACK IN BECAUSE I'M HAVING THE SAME PROBLEMS. I'M REALLY DISAPPOINTED, I REALLY LIKE MY CAR. IF I WOULDN'T LOOSE A LOT OF MONEY ON IT I WOULD TRADE IT IN FOR SOMETHING ELSE, ITS NOT SAFE AND ITS BEEN SUCH A HASSLE.
SINCE ABOUT 6,000 MILES, MY CAR "STUTTERS" UPON ACCELERATION. GOING FORWARD FROM A STOPPED POSITION, THERE IS HESITATION PRIOR TO ACCELERATION WHICH IS AN ACCIDENT WAITING TO HAPPEN AS THOSE BEHIND ME ACCELERATE NORMALLY. THEN, IT STUTTERS, OR HESITATES, AS I ACCELERATE TO A POINT, AT WHICH POINT ACCELERATION CEASES AND THE RPMS RACE. AGAIN, A DANGER OF BEING HIT FROM BEHIND OR THE SIDE WHEN MERGING. I ASKED MY OIL CHANGE GUY TO TAKE A LOOK AT THE TRANSMISSION, BUT HE REFUSED AS HE HAS HEARD ABOUT TRANSMISSION ISSUES WITH THE FORD FOCUS CARS AND SUGGESTED I TAKE IT TO THE DEALER. WHEN I CALLED FORD TO MAKE AN APPOINTMENT, THEY WERE WELL AWARE OF THE PROBLEM AND SAID THEY JUST NEEDED TO "RECALIBRATE". MY CAR "PASSED" THEIR TEST, BUT THE ISSUE CONTINUED. I SPOKE WITH THE DEALERSHIP WHO SAID HE IS ON THE PHONE WITH 7-8 FORD FOCUS OWNERS A DAY TALKING ABOUT THIS ISSUE THAT IS ALLEGEDLY NOT A SAFETY CONCERN, BUT A DESIGN WHICH IS NOT A DEFECT. HE SAID IF AND ONLY IF MY CAR WERE TO FAIL THE "TEST", THEN THEY WOULD HAVE PERMISSION TO ORDER A NEW PART. I TOOK MY CAR IN AGAIN, IT FAILED, AND NOW I AM WAITING 12-16 WEEKS FOR THE PART TO COME IN. FROM WHAT I UNDERSTOOD FROM THE DEALERSHIP, THE NEW PART MAY MAKE THINGS A BIT BETTER, BUT THE WAY IT DRIVES WILL BE THE SAME. THIS DESIGN IS NOT ONLY FLAWED, MAKING FOR AN UNCOMFORTABLE RIDE, IT IS A SAFETY CONCERN. I CAN ONLY HOPE THE GOVERNMENT STEPS IN TO FORCE FORD TO TAKE RESPONSIBILITY AND DO WHAT'S RIGHT, BECAUSE IT SEEMS THEY ARE UNWILLING TO DO SO.
I HAVE THE SAME ISSUES AS EVERYONE ELSE WITH MY CLUTCH/TRANSMISSION. IT CAUSES MY CAR TO JUMP, STALL, GRIND, FAIL TO SHIFT, ROLL, ETC. I HAVE BEEN IN NUMEROUS NEAR-ACCIDENTS AND FORD WON'T BUY BACK THIS UNSAFE CAR BECAUSE OF OKLAHOMA'S LEMON LAWS. I HAVE HAD THE CLUTCH REPLACED TWICE NOW AND WORK DONE ON THE TRANSMISSION. I GOT THE CAR BACK TWO WEEKS AGO AND NOW IT'S BACK IN AGAIN WITH THE SAME PROBLEMS. THE CAR IS NOT SAFE TO DRIVE. IF YOU'RE READING THIS, DO NOT BUY A FORD FOCUS!
THE WIFE COMPLAINED ABOUT THE TRANSMISSION MAKING NOISES PERIODICALLY BUT I NEVER DID HEAR OR FEEL ANY ISSUES WHEN TEST DRIVING IT. I FIRST NOTICED THE ISSUE MYSELF ON 7/2/15 WHEN I WAS DRIVING. IT AT THE BEACH ON VACATION. I SPOKE WITH THE DEALERSHIP ON 7/6/15 ABOUT THE ISSUE AND A RECALL I RECEIVED ON THE FUEL PUMP AND WAS TOLD THEY WOULD CONTACT ME WHEN THE FUEL PUMP CAME IN AND TO MONITOR THE TRANSMISSION UNTIL THEN. RETURNING HOME FROM A TRIP THE WEEK OF 7/28-8/2/15 THE TRANSMISSION STARTED TO VIOLENTLY SHUDDER WHEN LEAVING FROM TRAFFIC LIGHTS TO THE POINT THERE WAS CONCERN IF WE WOULD GET THROUGH THE INTERSECTION WITHOUT GETTING HIT OR STRUCK FROM BEHIND. WE CONTACTED THE SERVICE DEPT ON 8/3/15 AND AN APPOINTMENT WASN'T AVAILABLE UNTIL THE MORNING OF 8/6/15. WE DID NOT DRIVE IT UNTIL WE TOOK IT TO THE APPOINTMENT DUE TO SAFETY CONCERNS AND IT IS NOW 8/10/15 AND WE ARE STILL WITHOUT A VEHICLE. THE DEALERSHIP STATED IT WAS HAVING PROBLEMS BUT FORD WOULDN'T FIX IT UNTIL IT FELL INTO A CERTAIN RPM CATEGORY OR TOTALLY FAILED . THEY SAID THEY WOULD RESET IT AND IF WE HAVE FURTHER ISSUES LET THEM KNOW. THE SERVICE TECH TOLD US THE TRANSMISSIONS IN THE FOCUS HAVE HAD ISSUES DUE TO USING A CONVERTED MANUAL TO AUTOMATIC TRANSMISSION AND THAT THE SYSTEM GETS "CONFUSED" WHEN TO SHIFT. WE ARE ALSO TOLD, THE SIX SPEED TRANSMISSION LEARNS THE OPERATOR AND IF SOMEONE ELSE DRIVES IT, IT GETS CONFUSED WHEN TO SHIFT OR WHAT TO DO AND CREATES FAILURE OF THE CLUTCH. THE ISSUES NOTED CREATE A VERY DANGEROUS SITUATION THAT COULD LEAD TO COLLISIONS AT INTERSECTION OR IF PULLING OUT INTO TRAFFIC.
RANSMISSION CONTROL MODULE REPROGRAMMING FOR OVERT TCM FAILURE WARNING SHIFTLING PROBLEM. WENT TO DEALERSHIP APRIL 30 2015 AND WAITING ON THE PART IT HAS BEEN OVER THREE MONTHS WAITING
CAR JERKS AND HESITATES WHEN TAKING OFF, MAKING IT DANGEROUS TO CROSS TRAFFIC. SHAKES SO BAD THAT YOU CAN'T DRIVE IT WITHOUT FEARING AN ACCIDENT.
MY DAUGHTER'S FORD FOCUS SHUDDERS AND HESITATES WHEN SWITCHING FROM 1ST TO 2ND GEAR. IT IS AN AUTOMATIC, BUT HAS SOME SORT OF INTERNAL CLUTCH OR SIMILAR DEVICE ACCORDING TO FORD. IT HAS BEEN DOING THIS FOR A FEW MONTHS AND WAS TAKEN INTO THE LOCAL FORD DEALERSHIP FOR REPAIR ON JUNE 10. THE DEALERSHIP SAID THEY HAD TO ORDER THE PART AND THAT IT WAS ON BACK ORDER. THEY ARE TELLING US ALMOST 2 MONTHS LATER THAT IT IS STILL ON BACK ORDER WITH NO PROJECTED SHIP DATE. IT IS A DANGEROUS SITUATION TO HAVE A CAR THAT HESITATES DURING ACCELERATION, AND I'M CONCERNED ABOUT THE SAFETY OF MY DAUGHTER AND GRANDDAUGHTER WHEN THEY ARE IN THIS VEHICLE. ATTEMPTS TO ESCALATE THIS TO FORD CUSTOMER SERVICE OVER THE PAST TWO WEEKS HAVE RESULTED IN NO NEW INFORMATION, NO PROJECTED RESOLUTION AND NO ONE AT FORD CORPORATE TAKING RESPONSIBILITY FOR WHAT I HAVE INDICATED IS A SAFETY ISSUE. PLEASE LET ME KNOW IF THERE ARE STEPS THAT NHTSA CAN TAKE TO ADDRESS THIS SITUATION.
TL* THE CONTACT OWNS A 2014 FORD FOCUS. WHILE DRIVING AT 10 MPH, THE VEHICLE STALLED. THE CONTACT WAS ABLE TO RESTART THE VEHICLE AFTER SEVERAL ATTEMPTS. THE CONTACT STATED THE FAILURE RECURRED SEVERAL TIMES. THE VEHICLE WAS TAKEN TO THE DEALER FOR DIAGNOSTIC TESTING. THE RESULT WAS INCONCLUSIVE. THE CONTACT STATED THAT THE FUEL PUMP WAS REPLACED; HOWEVER, THE FAILURE RECURRED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 50,000.
STOP SAFELY NOW ERROR MESSAGE APPEARS WHEN TRYING TO START THE CAR, OFTEN. THE ERROR DISABLES THE CAR. SOMETIMES THE CAR WILL WORK IMMEDIATELY AFTER RESTARTING AND SOMETIMES I JUST HAVE TO TRY AGAIN LATER IN THE DAY AFTER FINDING ALTERNATIVE MODES OF TRANSPORTATION FOR THE TIME BEING. MOST OFTEN OCCURS WHEN CONDITIONS OR DAMP LIKE EARLY MORNING OR FOLLOWING RAIN.
TUESDAY JULY 29 2015 MY BOYFRIEND WAS DRIVING MY BRAND NEW 2014 FORD FOCUS SE IN WILTON MAINE DOING THE SPEED LIMIT OF 50MPH... WITH NO WARNING THE LEFT REAR CONTINENTAL TIRE BLEW OUT THE SIDEWALL WITH 2700 MILES IN IT. HE DID NOT HIT ANY OOTHOLE OR ANYTHING ELSE WHEN THIS HAPPENED. WE TAKE VERY GOOD CARE OF OUR VEHICLES AND THANK GOD HE KEPT CONTROL TO PULL OVER. FORD DENIED ME HELP . INSISTING HE RAN SUMTHING OVER EVEN AFTER AN APPEAL. WE FEEL VERY UNSAFE . AFTER PRICING NEW TIRES IT WILL TAKE ME SUM TIME TO REPLACE ALL 4 AND A RIM I FEEL FORD AND CONTINENTAL SHOULD BE FIXING THIS PROBLEM OR WILL THEY WAIT TILL WE GET KILLED FROM THESE HAZARDOUS TIRES? I JUST PURCHASED THIS CAR IN MARCH I GO 1 MILE TO WORK EACH DAY NOT FAR THANKFULLY. IM VERY DISAPPOINTED IN FORD MOTOR AND CONTINENTAL TIRE FOR PROVIDING UNSAFE AND IN MY OPINION DEFECTIVE TIRES.THIS BLIWOUT ALSO DAMAGED MY RIM WHICH WAS IN PERFECT CONDITION .
THE TRANSMISSION DO NOT SHIFT RIGHT,FELLS LIKE TRANSMISSION IS GOING OUT ON TAKE OFF
TL* THE CONTACT OWNS A 2014 FORD FOCUS. WHILE DRIVING APPROXIMATELY 20 MPH, THE VEHICLE STALLED, JUMPED A CURB, AND CRASHED INTO A SIGN. THE AIR BAGS DID NOT DEPLOY AND THE SAFETY BELT FAILED TO LATCH WITHOUT WARNING. THE VEHICLE HAD TO BE TOWED TO A BODY SHOP. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 15V005000 (ELECTRICAL SYSTEM). THE VEHICLE WAS TAKEN TO A DEALER, BUT IT WAS NOT DIAGNOSED DUE TO NOT BEING AUTHORIZED BY THE LEGAL DEPARTMENT TO REMEDY THE RECALL. THE VEHICLE WAS NOT REPAIRED. THE CONTACT SUSTAINED TWO BLACK EYES AND CURRENTLY HAS AN UMBILICAL HERNIA. THE CONTACT DID NOT REQUIRE MEDICAL ATTENTION. A POLICE REPORT WAS FILED. THE APPROXIMATE FAILURE MILEAGE WAS 17,000.
I BEGAN NOTICING ISSUES AROUND 8,500 MILES. MY CAR WOULD HESITATE WHEN I WOULD GO FROM AN IDLE INTO GEAR, SURGE FORWARD, STUTTER AS I WAS BRAKING OR GOING INTO SPEED, AND LASTLY REFUSE TO CHANGE GEARS AS I SPED UP MAKING ME THINK I WAS IN LOW GEAR. I NOW HAVE TO MAKE SURE ALL CARS ARE CLEAR BEFORE I MAKE TURNS BECAUSE MY CAR WILL LOSE POWER AS I MAKE TURNS, WHICH MAKES ME FEEL EXTREMELY UNSAFE. I DRIVE MY CAR BETWEEN ROCHESTER, NY AND BUFFALO, NY OFTEN AND THIS IS QUITE CONCERNING TO ME. I TOOK IT INTO THE FORD SERVICE DEPARTMENT SINCE I AM UNDER WARRANTY AND I WAS TOLD IT WAS THE CLUTCH ASSEMBLY PART THAT IS MALFUNCTIONING. THE PART IS ON NATIONAL BACKORDER, BUT SHOULD BE IN A COUPLE DAYS AND I SHOULD BE FINE TO DRIVE MY CAR AS IT IS NOW. WELL I LOOKED UP THE ISSUE AND THERE IS A CLASS ACTION LAWSUIT BECAUSE OF THIS TRANSMISSION DEFECT. I DON'T FEEL SAFE AT ALL KNOWING I AM DRIVING WITH A FAULTY TRANSMISSION, IF I GET IN AN ACCIDENT I AM AT FAULT!
WHILE DRIVEN I HAD TROUBLE WITH CAR JERKING WHEN TRYING TO DRIVE THEN ERROR MESSAGE TRANSMISSION AT FAULT AND HILL SIDE ASSIT NOT WORKING. IT WOULD GO FOR A LITTLE WHILE THEN DRIVING THE MESSAGE KEPT COMING ON. RMP WOULD JUMP REAL HIGH AND NOT MOVING THEN IT WOULD CATCH AND JERK AND CONTINUE GOING.
WHEN TRYING TO ACCELERATE IN THE CAR THE TRANSMISSION SHUDDERS AND CAUSES THE VEHICLE TO STALL. THE TRANSMISSION HAS ISSUES SHIFTING AND CAUSING THE VEHICLE TO JERK.
THE VEHICLE DRIVES LIKE IT IS IN THE WRONG GEAR. IT SEEMS LIKE THE TRANSMISSION OR SOMETHING IS DRAGGING. IT DOES NOT GO SMOOTHLY TO ANOTHER GEAR. IT DRIVES HARD FOR A 2014 CAR. I DON'T KNOW WHAT THE PROBLEM IS..... UPDATED 09/30/15*BF
TL* THE CONTACT OWNS A 2014 FORD FOCUS. WHILE ATTEMPTING TO REVERSE AT A LOW SPEED, THE STEERING WHEEL BECAME DIFFICULT TO TURN. THE CONTACT HAD TO APPLY FORCE TO THE STEERING WHEEL IN ORDER TO STEER THE VEHICLE AND THE MESSAGE STEERING ASSIST FAILURE, SERVICE REQUIRED WAS DISPLAYED ACROSS THE MESSAGE BOARD. THE VEHICLE WAS TAKEN TO A DEALER WHO DIAGNOSED THAT THE STEERING GEAR NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 38,000.
TL* THE CONTACT OWNS A 2014 FORD FOCUS. WHILE THE DRIVER ATTEMPTED TO RESUME ACCELERATION AFTER A COMPLETE STOP, THE VEHICLE VIBRATED AND ABRUPTLY ACCELERATED AND CRASHED INTO THE PRECEDING VEHICLE. THERE WERE NO INJURIES AND A POLICE REPORT WAS NOT FILED. THE VEHICLE WAS TAKEN TO THE DEALER SEVERAL TIMES FOR THE FAILURE. THE DEALER REPLACED THE CLUTCH AND THE COMPUTER SYSTEM WAS RESET; HOWEVER, THE FAILURE WAS NOT CORRECTED. THE VEHICLE CONTINUED TO VIBRATE AND ABRUPTLY RESUMED ACCELERATION. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 7,600.
MY CAR HAS A BIG ISSUE WITH THE GEAR SYSTEM. MY HUSBAND AN I BOUGHT THE CAR BRAND NEW. AFTER A COUPLE OF MONTHS, WE NOTICED THAT THE CAR WOULD DELAY SHIFTING INTO GEAR INTERMITTENTLY AT FIRST AND GRADUALLY BECAME WORSE. I MENTIONED IT TO THE MECHANIC AT THE DEALERSHIP AND WAS TOLD IT WAS A KNOWN PROBLEM AND IT WAS A SIMPLE "COMPUTER PROBLEM" THAT COULD BE FIXED QUICKLY. HE SCHEDULE AN APPOINTMENT FOR IT, REPROGRAM THE COMPUTER (OR SOMETHING LIKE THAT) BUT THE PROBLEM IS STILL THE SAME. THE CAR HAS A BIG PROBLEM CHANGING GEARS, THAT IS NOT SAFE AND THERE IS A LOT OF COMPLAINS ABOUT THAT ON THE INTERNET. I COMPLAINED WITH FORD AND THEIR FINAL ANSWER WAS: FURTHERMORE, I HAVE REVIEWED IF THERE ARE ANY WARRANTIES ON THE VEHICLE AND I AM NOT SEEING ANY. I HAVE ALSO CHECKED TO SEE IF THERE ARE ANY EXTENDED SERVICE PLAN ACTIVE ON THE VEHICLE AND THERE ARE NONE AT THIS TIME. IM NOT SHOWING ANY RECALLS OR CUSTOMER SATISFACTION PROGRAMS FOR THIS CONCERN W/ THE VEHICLE EITHER. REGRETTABLE, FORD WOULD NOT BE ABLE TO OFFER ANY ASSISTANCE TOWARD THE COST OF THIS REPAIR. I HAVE HOWEVER, DOCUMENTED THE CONCERNS YOU ARE EXPERIENCING. THIS INFORMATION WILL BE FORWARDED TO THE NATIONAL HIGHWAY TRAFFIC SAFETY ADMINISTRATION FOR POSSIBLE FUTURE RECALL INFORMATION. I ENCOURAGE YOU TO KEEP YOUR RECEIPTS IN CASE A RECALL IS ISSUED AND YOU MAY BE ELIGIBLE FOR REIMBURSEMENT.
FOR TWO MONTHS I'VE BEEN HEARING A SCRAPING/GRINDING NOISE BELOW MY CAR FROM TIME TO TIME. BEFORE I HEARD THE NOISE ALTHOUGH, WHENEVER I DROVE MY CAR I WOULD FEEL THIS HESITATION IN THE CAR WHEN I WOULD ACCELERATE. TODAY I TOOK IT TO THE MECHANIC FROM THE DEALER BECAUSE I COULDN'T TAKE THE GRINDING NOISE ANY MORE AND THOUGHT THAT MAYBE SOMETHING BELOW MY CAR FELL OFF OR SOMETHING. THEY THEN TELL ME THAT IT IS MY TRANSMISSION AND THAT THE HESITATION FROM THE CAR IS ALSO BECAUSE OF THE TRANSMISSION. I WAS IN SHOCK! I ONLY HAVE 18 MONTHS WITH THIS CAR IT'S BRAND NEW AND I'M ALREADY HAVING TRANSMISSION PROBLEMS?! THIS IS RIDICULOUS. GOD FORBID I WAITED ANOTHER DAY OR WEEK WHAT WOULD HAVE HAPPENED TO MY CAR WHILE ON THE ROAD?
TL* THE CONTACT OWNS A 2014 FORD FOCUS. THE CONTACT STATED WHILE DRIVING AT AN UNKNOWN SPEED, THE VEHICLE BEGAN TO SHAKE. THE CONTACT DISCOVERED THAT AN UNKNOWN COMPONENT IN THE ENGINE FAILED AND CAUSED THE AIR CONDITIONING UNIT TO FRACTURE. THE CONTACT ALSO STATED THAT THE SPEEDOMETER FAILED TO INDICATE THE ACCURATE SPEED LEVEL. THE VEHICLE WAS TAKEN TO THE DEALER WHERE IT WAS DIAGNOSED THAT UNKNOWN WIRES NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 9,000.
TL* THE CONTACT OWNS A 2014 FORD FOCUS. WHILE DRIVING APPROXIMATELY 35 MPH, THE VEHICLE SUDDENLY DECELERATED WITHOUT WARNING. THE FAILURE RECURRED MULTIPLE TIMES. THE VEHICLE TAKEN TO THE DEALER WHERE IT WAS DIAGNOSED THAT THE CLUTCHES IN THE TRANSMISSION NEEDED TO BE REPLACED. THE VEHICLE WAS REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 17,200. THE VIN WAS UNAVAILABLE.
I HAVE COMPLAINED TO FORD EVER SINCE WE PURCHASED OUR BRAND-NEW FORD FOCUS SE 2014 IN THAT THE TRANSMISSION DOES NOT SHIFT CORRECTLY. MORE THAN ONCE THE ENGINE RESPONDS BUT THE TRANSMISSION DOES NOTHING AT ALL! I TOOK MY CAR IN WITH THE ABOVE COMPLAINT WITH ONLY 250 MILES AND I WAS TOLD THAT I NEEDED MORE MILES ON THE CAR, 2500, SO THAT THEY COULD LOOK AT TWO DIFFERENT MODULES AND RESET THEM IF NEEDED. WELL THATS WHAT THEY DID. I RETURNED AT A DIFFERENT TIME WITH THE SAME COMPLAINT AND WAS TOLD I NEEDED YET MORE MILES ON THE CAR. I TOOK MY CAR IN FOR SERVICING WITH 6500 MILES BUT NOW FORD IS SAYING THEY NEED 10,000 MILES BEFORE THEY CAN DO ANYTHING AT ALL. WHEN I MENTIONED THEY EARLIER HAD RESET THE MODULES I WAS TOLD BY ANOTHER MEMBER OF THE SERVICE DEPARTMENT THAT WAS WRONG TO DO WHAT THEY DID BUT I NO LONGER BELIEVE WHAT THEY SAY ABOUT MY PROBLEM. THIS SAME PROBLEM CAN GET MY FAMILY AND I KILLED ESPECIALLY WHEN I PRESS THE GAS AND WANT THE TRANSMISSION TO DOWNSHIFT AND NOTHING HAPPENS! THE ENGINE RESPONDS WITH 6000-7500 RPMS BUT NOTHING MORE. IN ONE INSTANCE WE WERE ALMOST RUN OVER BY A 16 WHEEL TRACTOR TRAILER ON A HIGHWAY GOING ALMOST 70 MPH. I CAN NO LONGER TRUST THE CAR AND FORD IS NOT DOING ANYTHING AT ALL TO HELP OUR SITUATION AND I AM SURE SOMEONE IS GOING TO BE KILLED BEFORE ANYTHING IS DONE AND THEN IT WILL BE A DAY LATE. I NEED HELP NOT WE NEED MORE MILES ON THE VEHICLE. I AM HOPING THAT REPORTING MY SITUATION WILL HELP ME GET ACTION TO BE TAKEN AND THAT FORD IS HELD RESPONSIBLE FOR SUCH A POOR DESIGN ATTEMPTING TO USE A MANUAL TRANSMISSION AS AN AUTOMATIC TRANSMISSION. SO PLEASE HELP ME WITH THIS MOST SERIOUS PROBLEM AND SITUATION. ...UPDATED 09/28/15 *BF UPDATED 11/15/2017*CN *TR
IN LATE MAY 2015, I NOTICED A BUBBLE IN MY DRIVER'S SIDE REAR TIRE. I TOOK MY CAR TO THE DEALERSHIP AND THEY INSISTED THAT IT WAS MY FAULT. I HAD TO PAY TO REPLACE THE TIRE. NOW, NOT EVEN TWO MONTHS LATER, I NOW HAVE A BUBBLE IN MY PASSENGER SIDE REAR TIRE. THE TIRES ARE FROM THE SAME BATCH. THE TIRES ARE CONTINENTAL CONTIPROCONTACT 215/55R16 93H TIRES. WITH THESE BEING POTENTIAL BLOWOUTS, THESE TIRES ARE UNSAFE. THE BUBBLES MUST BE A DEFECT. I NEVER HAD ISSUES WITH THE TIRES ON MY OLD CAR.
TL* THE CONTACT OWNS A 2014 FORD FOCUS. WHILE DRIVING AT AN UNKNOWN SPEED, THE VEHICLE STALLED. THE CONTACT WAS UNABLE TO RESTART THE VEHICLE. THE VEHICLE WAS TOWED TO A DEALER WHERE IT WAS DIAGNOSED THAT THE FUEL PUMP NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE VIN WAS INCLUDED IN NHTSA CAMPAIGN NUMBER: 15V005000 (FUEL SYSTEM, GASOLINE); HOWEVER, THE PART NEEDED TO REPAIR THE VEHICLE WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS UNKNOWN.
"STOP SAFELY NOW" WARNING AND MOTOR SHUT DOWN WHILE DRIVING ON CITY ROADS. THE CAR WAS PUSHED TO A NEARBY PARKING LOT. HAS BEEN AT THE DEALERSHIP FOR NEARLY 2 MONTHS DUE TO A BACKORDER OF A HIGH VOLTAGE POWER CABLE. FORD HAS BEEN UNHELPFUL AND IS NOT TAKING RESPONSIBILITY FOR THE PART BACKORDER. THEY ARE CLAIMING THE BACKORDER IS THE MANUFACTURER'S RESPONSIBILITY AND NOT THEIR OWN.
THE VEHICLE HAS PROBLEMS DURING INITIAL ACCELERATION FROM ABOUT 10-25 MPH RANGE WHERE IT EXHIBITS A BUCKING OR VIBRATION. ALSO, IT SEEMS TO HAVE PROBLEMS SHIFTING AT TIMES AT THE RIGHT TIMES WHERE YOU MAY HEAR A WINDING SOUND, AS IF IT'S NOT GETTING INTO THE RIGHT GEAR PROPERLY. I TOOK IT TO THE DEALERSHIP AND THEY CONCEDE THAT THEY HAVE BEEN GETTING THESE COMPLAINTS. THEY JUST TRIED REPROGRAMMING AS THEY CALL IT, BUT THIS HAS NOT RESOLVED THE PROBLEM. ON GOING ISSUE, WHICH I WILL TELL THEM NEEDS RESOLUTION. DEFINITELY A SAFETY ISSUE.
WHEN ACCELERATING FROM A STOP THE TRANSMISSION JUMPS, SHUTTERS, SLIPS, SINCE THIS SEAMS TO BE A PROBLEM WITH MOST 2014 FORD FOCUS CARS WHAT CAN WE AS CONSUMERS DO TO GET THIS PROBLEM FIXED?
THE CAR STALLED WITH THE BIG TRIANGLE "STOP TO SAFETY" FLASHING. . IT STARTED STALLING AT EVERY STOP SIGNS AND SIGNALS. THIS HAPPENED SEVERAL TIMES WHILE THE KIDS WERE IN THE CAR AND THERE WAS NO WAY TO PULL TO SAFETY. THIS RESULTED IN SEVERAL TRAFFIC BACK UPS. THE INCIDENT REPEATED EVERY DAY AND FINALLY THE CAR WAS TAKEN TO THE DEALER ON JUNE 16. THIS IS THE SECOND TIME THE SAME INCIDENT IS TAKING PLACE. THE FIRST TIME IT HAPPENED WAS IN DEC, 2014. AS OF THIS DATE OF COMPLAINT, THE DEALER HAS NOT RETURNED THE CAR.
TL* THE CONTACT OWNS A 2014 FORD FOCUS. WHILE AT A COMPLETE STOP ON AN INCLINE, THE VEHICLE WOULD SOMETIMES ROLL FORWARDS OR BACKWARDS. IN ADDITION, THE VEHICLE WOULD OCCASIONALLY LUNGE FORWARD. THE VEHICLE WOULD ALSO STALL AND THE LIGHTS ON THE INSTRUMENT PANEL AND THE HAZARD LIGHTS WOULD ILLUMINATE. THE VEHICLE WAS TAKEN TO THE DEALER WHERE IT WAS DIAGNOSED THAT THE COMPUTER ADAPTIVE LEARNING SENSOR NEEDED TO BE ADJUSTED. THE FAILURE RECURRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURES. THE FAILURE MILEAGE WAS 21,000. MA 10/2 UPDATED 11/08/2017*CN
MY 2014 FORD FOCUS, WHICH I PURCHASED A LITTLE OVER ONE YEAR AGO, HAS HAD CONSTANT TRANSMISSION PROBLEMS FROM THE BEGINNING. IT SLIPS, SHUDDERS, AND MAKES STRANGE NOISES WHILE ACCELERATING. I HAVE BROUGHT IT IN FOR SERVICE WITH FORD AND THEY HAVE REPEATEDLY "FIXED" IT. THE PROBLEM QUICKLY RETURNS. THEY HAVE ACKNOWLEDGED THAT "NEARLY ALL THE 2014 FORD FOCUSES THEY HAVE SOLD HAVE EXPERIENCED THIS PROBLEM." I THINK THE CAR IS UNSAFE AND I'M PLANNING ON FILING A LEMON CLAIM WITH THE STATE OF VIRGINIA.
WHEN STOPPED UPON ACCELERATION THE CLUTCH SLIPS/CHATTER OCCURS ESPECIALLY WHEN ENGINE/DRIVETRAIN WARM. PROBLEM BECOMES WORSE IN WARMER WEATHER AND MORE CONSISTENT.
TL* THE CONTACT OWNS A 2014 FORD FOCUS. AFTER STARTING THE ENGINE, THE MESSAGE STEERING ASSIST FAILURE WARNING MESSAGE DISPLAYED ON THE INSTRUMENT PANEL AND THE STEERING WHEEL BECAME EXTREMELY DIFFICULT TO TURN. THE VEHICLE WAS TOWED TO THE DEALER, WHO DIAGNOSED THAT THE CAUSE OF THE FAILURE WAS DUE TO A FAULTY ELECTRICAL CONNECTION IN THE STEERING COLUMN. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 15,500. UPDATED 09/14/15*LJ UPDATED 11/3/2017*CN
THE 2014 FORD FOCUS SE. MY MOM AND I TRADED IN ANOTHER VEHICLE FOR THIS CAR. IT WAS WORKING FINE AT THE FIRST 3 MONTHS OF HAVING IT, BUT THEN AFTER THE SECOND MONTH, THE TRANSMISSION ON THIS CAR STARTED TO FAIL. IT WOULD START TO SHUTTER AND CAUSE YOU TO HAVE PROBLEMS ACCELERATING TRYING TO KEEP UP WITH THE CAR AHEAD OF ME AFTER EACH FULL STOP, OR DURING TRAFFIC HOURS ON A FREEWAY/HIGHWAY. THIS VEHICLE ALSO HAD A PROBLEM WHEN I WAS JUST BARELY GETTING ON THE FREEWAY I TRIED PUSHING THE GAS PEDDLES TO REACH 65MPH, BUT FOR SOME QUESTIONABLE REASON THE GEARS WERE HAVING TROUBLE SWITCHING AND AS I LOOK AT THE METER GAGE IT SHOWED 50MPH. I PUSH MORE ON THE GAS PEDDLE TO GET MORE SPEED AND IT WOULD NOT MOVE HIGHER THAN 55MPH. FOR SOME APPEARENT REASON IT STAYED STUCK AT 50-55MPH. I'M QUITE DISAPPOINTED ON THE DEALERS WHO SOLD US THE CAR WHICH THEY KNEW THE ISSUE OF THESE PARTICULAR VEHICLES, AND ALSO THE MANUFACTURERS WHO HAVE CAUSE CONCERN FOR WHO EVER HAD BOUGHT THIS TYPE OF VEHICLE. I WOULD APPRECIATE IF THEY WOULD JUST RECALL ANY FORD FOCUS OR ANY OTHER VEHICLES THAT HAVE SUCH MALFUNCTIONING. AMERICA IS SUPPOSE TO BE AT THE TOP, BUT WHAT'S GOING ON WITH THIS ISSUE THAT NEEDS TO BE RESOLVED. I'M WAS BORN IN THE PHILIPPINES, BUT I WAS RAISE IN THE USA. I ALWAYS THOUGHT THE US WAS ONE TOP NOTCH PLACE TO LIVE. AMERICA IS THE LIFE AND I EXPECT ALOT FROM THEE HIGHER UP'S/BOSSES.. FOR SURE THOUGH, SAFETY FIRST FOR ALL VEHICLES DESIGNED AND CREATED AND MANUFACTURED HERE IN AMERICA OR WHEREVER THEY GOT THEIR VEHICLES.. THIS PLACE IS ONE GREAT PLACE TO LIVE. WE SHOULD LIVE UP TOWARDS TRUE FUTURE EXPECTATIONS OF ANY TYPE OF CRUCIAL DESIGNS OF WHAT SO EVER OR SOME SORT. AMERICA LETS STEP UP THE RICHTER SCALE OF EXCLUSIVENESS. GOD BLESS TO ALL WITH PEACE AND RESPECT ALWAYS.
THIS VEHICLE HAS TROUBLE ACCELERATING. WHEN AT A STOPPED POSITION OR DRIVING AT LOW SPEEDS AND YOU TRY TO ACCELERATE THE CAR SPUTTERS, JUMPS, AND ALMOST STALLS OUT. THIS IS EXTREMELY UNSAFE AND INCREASES THE LIKELIHOOD OF BEING HIT FROM BEHIND BY ANOTHER VEHICLE. WE HAVE HAD THIS VEHICLE BACK TO THE DEALER THREE TIMES. THEY ARE EITHER VERY INEPT OR JUST AREN'T CONCERNED ABOUT ACTUALLY FIXING THIS ISSUE. MY DAUGHTER TOOK THE VEHICLE IN ONCE AND THEY TOLD HER SHE HAD TO DRIVE THE VEHICLE FOR 1000 MILES AND THE CAR CAR WOULD FIX ITSELF. MY SISTER OWNS THIS SAME VEHICLE AND IS HAVING THE EXACT SAME ISSUE.
TL* THE CONTACT OWNS A 2014 FORD FOCUS. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 15V005000 (FUEL SYSTEM, GASOLINE) AND STATED THAT THE PART NEEDED WAS NOT AVAILABLE WITHIN A REASONABLE TIMEFRAME TO SCHEDULE THE RECALL REPAIR. THE DEALER DID NOT GIVE A SPECIFIC DATE FOR WHEN THE PART WOULD BECOME AVAILABLE. THE MANUFACTURER WAS CONTACTED AND COULD NOT PROVIDE AN ESTIMATED DATE FOR WHEN THE VEHICLE WOULD RECEIVE THE RECALL REPAIR. THE CONTACT HAD NOT EXPERIENCED A FAILURE.
THE VEHICLE HAS REPORTED "STOP SAFELY NOW" AND DOESN'T START. LUCKILY THE CAR IS PARKED IN THE GARAGE. THIS IS THE SECOND TIME OF HAPPENING WITHOUT ANY FURTHER DIAGNOSTIC DETAILS OR WARNING. LAST TIME THIS HAPPENED IN THE MIDDLE OF THE ROAD WHILE DRIVING AND SHUT THE POWER TO THE WHEELS COMPLETELY.
TL* THE CONTACT OWNS A 2014 FORD FOCUS. AFTER STARTING THE ENGINE, THE MESSAGE STEERING ASSIST FAILURE DISPLAYED ON THE INSTRUMENT PANEL AND THE STEERING WHEEL BECAME EXTREMELY DIFFICULT TO TURN. THE VEHICLE WAS TOWED TO THE DEALER WHERE IT WAS DIAGNOSED THAT THE FAILURE WAS DUE TO A FAULTY ELECTRICAL CONNECTION IN THE STEERING COLUMN. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 15,500.
TL* THE CONTACT OWNS A 2014 FORD FOCUS. THE CONTACT STATED THAT WHILE DRIVING AT 25 MPH, THE ACCELERATOR PEDAL WAS DEPRESSED BUT THE VEHICLE FAILED TO ACCELERATE. THE VEHICLE WAS TAKEN TO A DEALER WHERE IT WAS DIAGNOSED THAT THE CLUTCH/AUTOMATIC TRANSMISSION FAILED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 35. UPDATED 8/31/15*CN
TL* THE CONTACT OWNS A 2014 FORD FOCUS. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 15V005000 (FUEL SYSTEM, GASOLINE); HOWEVER, THE PART TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS NOT MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE.
I APPROACHED A RED LIGHT TO MAKE A RIGHT TURN. I CAME TO A COMPLETE STOP, THE ON COMING TRAFFIC HAD A GREEN LEFT ARROW ALLOWING THEM TO TURN THEM IN FRONT OF ME. ONCE THE TRAFFIC CLEARED, I STARTED MY RIGHT TURN. THE CAR STUTTERED AS I BEGAN TO ACCELERATE, THE VEHICLE BEHIND ME APPEARED TO ALMOST HIT ME AS MY ACCELERATION WAS ALMOST NOT EXISTENT. I PRESSED THE GAS FURTHER AND FINALLY AROUND 5500 RPM, THE CAR SEEMED TO 'ENGAGE' SINCE IT LURCHED AND THE TIRES CHIRPED A BIT AS THEY GRABBED THE PAVEMENT.
PURCHASED 2014 FOCUS NEW, SHORTLY AFTER THE TRANSMISSION BEGAN TO SLIP AND SHUDDER. RETURNED THE VEHICLE TO THE SERVICE DEPARTMENT TWICE AND WAS TOLD IT WAS NORMAL FOR THE VEHICLE DURING THE INITIAL DRIVING DUE TO THE TRANSMISSION AND THE COMPUTER LEARNING TO TALK TO ONE ANOTHER. THE SHUDDERING BECAME WORSE. TOOK IT TO A DIFFERENT DEALER THAN THE ONE WHERE IT WAS PURCHASED. THEY "RESET" THE COMPUTER. THE SHUDDERING RESUMED. THE CLUTCHES WERE REPLACED. THE CAR HAS AGAIN STARTED SHUDDERING. THE DEALER HAS AGAIN "RESET" THE COMPUTER. THE HESITATION/SHUDDERING IS BAD ENOUGH UPON ACCELERATION I AM AFRAID OF BEING HIT BY OTHER MOTORISTS.
TL* THE CONTACT OWNS A 2014 FORD FOCUS. WHILE DRIVING AT 15 MPH, THE CLUTCH SLIPPED TO DIFFERENT GEARS AND THE TRANSMISSION FAILED TO ENGAGE PROPERLY. THE CONTACT MENTIONED THAT THE VEHICLE SHOOK AND MADE A GRINDING NOISE WHEN ACCELERATING. THE VEHICLE WAS TAKEN TO DEALER WHERE IT WAS DIAGNOSED THAT THE CLUTCH NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 12,500. UPDATED 8/27/15*CN
TL* THE CONTACT OWNS A 2014 FORD FOCUS ELECTRIC. WHILE DRIVING AT APPROXIMATELY 20 MPH, THE ENGINE STALLED WITHOUT WARNING. THE FAILURE OCCURRED ON SEVERAL OCCASIONS. THE VEHICLE WAS TOWED TO THE DEALER, BUT WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOTIFIED. THE FAILURE MILEAGE WAS 3,950. ...UPDATED 07/30/15 *BF UPDATED 09/08/15*LJ THE CONSUMER STATED THE DEALER ADVISED THE FAILURE WAS CAUSED BY AN ELECTRIC BATTERY FAILURE. UPDATED 11/9/2015 *JS UPDATED 10/26/2017*CN
THE TRANSMISSION STARTED SHUDDERING ON SLOW STARTS. THE CAR HAD TROUBLE DECIDING WHAT GEAR IT NEEDED TO BE IN. SOMETIMES IT WAS VERY SLOW ON TAKE OFF AND OTHER TIMES IT JUST DIDN'T WANT TO GO. RPMS WERE GOING UP AND DOWN WHILE MY FOOT WAS STEADY ON THE GAS PEDAL AND WE WERE CRUISING AT 55 ON FLAT ROAD SURFACE WITH NO WIND. FORD NOW ADMITS THAT THE CLUTCH IS BAD AND WILL DO A WARRANTY REPAIR. ...UPDATED 08/20/15 *BF THE CONSUMER STATED THE VEHICLE WAS IN THE PROCESS OF BEING REPAIRED. UPDATED 08/27/15*JB
I BOUGHT MY FORD FOCUS AS A FORD CERTIFIED CAR ON 04/06/2015. CAR IS USED, HAD APPROXIMATELY 22,000 MILES ON IT. ABOUT THE BEGINNING OF MAY I STARTED HAVING PROBLEMS WITH THE CAR SHUTTERING WHEN I WOULD ACCELERATE. IT BECAME WORSE AND TOOK IT INTO DEALER FOR SERVICE. THE SERVICE PERSON THAT IT IS THE CLUTCH. HE SAID THAT IT WOULD TAKE 2-3 MONTHS TO GET THE PART AS THE CLUTCH IS ON BACK ORDER DUE TO SO MANY CARS HAVING THE SAME PROBLEM. I ASKED WHY I WAS NOT TOLD ABOUT THIS DEFECT WHEN I BOUGHT THE CAR. WHY DIDN'T DEALER FIX IT BEFORE SELLING IT. THE PROBLEM HAS ESCALATED AND I AM AFRAID TO DRIVE AROUND WITH MY GRANDCHILDREN. I AM ALSO SCARED AS THE SHUTTERING IS AMPLIFIED GOING UP HILL AND WHEN ACCELERATING. I COMPLAINED TO FORD MOTOR BUT THEY HAVE NOT GOTTEN BACK TO ME. I FEEL THAT I WAS SOLD THE CAR UNDER FALSE CIRCUMSTANCES. IF I HAD KNOWN OF THIS PROBLEM I WOULD HAVE BOUGHT SOMETHING ELSE. I AM 71, THIS PROBABLY MY LAST CAR AND I CANNOT EVEN ENJOY IT AS AFRAID OF CRASH. THIS NOT AN ISOLATED INCIDENT. THERE ARE SO MANY CLUTCHES THAT NEED TO BE REPLACED; WHY NO RECALL?? THE DEALERSHIP HAS NOT FIXED IT AND SAYS THE CAR IS SAFE. I DO NOT AGREE. THEY SAID THERE IS NOTHING THEY CAN DO UNTIL PART IS IN.
I AM TREATING THIS AS A NEW OCCURRENCE, OR AT LEAST FORD TOLD ME I HAD TO START AT THE BEGINNING. I PURCHASED MY CAR IN MARCH 2014. IN OCTOBER 2014, I HAD THE HEATING CORE REPLACED AND THE CLUTCH REPLACED. I WENT THROUGH SEVERAL MONTHS OF TAKING THE CAR BACK AND FORTH TO THE DEALER WITH SHIFTING ISSUES. THE WOULD HAND ME A PIECE OF PAPER AND TELL ME IT WAS NORMAL. AFTER IT WAS TOWED TO THE DEALER AND I SPOKE TO THE SERVICE MANAGER, I WAS TOLD THAT THE TRANSMISSION VIBRATIONS FAR EXCEEDED THE NORMAL AND THEY WERE AUTHORIZED TO REPLACE THE CLUTCH. AT TIME OF REPLACEMENT, THEY FOUND SHARDS OF METAL IN THE BELL HOUSING. SO I WOULD SAY ABOUT 4 MONTHS AFTER THEY REPLACED THE CLUTCH, IT HAS STARTED TO DO THE EXACT SAME THINGS THAT IT DID BEFORE THE CLUTCH WAS REPLACED. SOMETIMES YOU CAN HIT THE GAS PEDAL AND THE CAR WILL NOT GO, SOMETIMES, THE CAR WILL JERK WHEN BEING BACKED UP SOMETIMES. I HAVE NOW HAD THE CAR LURCH FORWARD AND LURCH BACKWARD AND MY FOOT WAS NOT EVEN ON THE GAS PEDAL. WHEN IT LURCHED FORWARD, I WAS TRAVELING AT A VERY LOW SPEED IN A PARKING GARAGE AND AS PEOPLE WERE CROSSING IN FRONT OF ME THE CAR LURCHED FORWARD, MY FOOT WAS NOT EVEN ON THE GAS PEDAL. THE TRANSMISSION DOES NOT SHIFT SMOOTHLY, ESPECIALLY AT LOW SPEEDS. AND THE CAR AGAIN SOUNDS LIKE IT IS GRINDING AS IT SHIFTS GEARS. THE DEALER DID A SHIFT RPMS TEST (AGAIN) AND SAID EVERYTHING IN NEW CLUTCH IS WITHIN SPECS BUT RESET THE COMPUTER. THEY DID THAT SEVERAL TIMES THE LAST TIME. I THINK THAT THIS IS A SERIOUS SAFETY ISSUE, ESPECIALLY WHEN THE CAR LURCHES WHEN THE GAS PEDAL IS NOT TOUCHED. THE DEALER ADVISED ME THAT FORD DOES NOT HAVE AREA SERVICE MANAGERS AND THAT I JUST HAVE TO FOLLOW THEIR PROCEDURES. MY CAR IS ONLY 14 MONTHS OLD. LAT SHIFT RPMS 2516-2266 250 RPM 2974-2754 220 RPM, IS THE RESULTS THEY HAVE ON MY PAPERWORK MA 08/04/15 UPDATED 10/25/2017*CN
THE TRANSMISSION SHUTTERS VERY BADLY TYPICALLY WHEN ACCELERATING FROM A STOPPED POSITION. SOMETIMES THE CAR WILL NOT MOVE FORWARD WHEN I PRESS ON THE GAS AND THEN SUDDENLY JOLT FORWARD UNPREDICTABLY. SOMETIMES IT WILL GET STUCK IN AN INTERSECTION WITH VIRTUALLY NO ACCELERATION BECAUSE THE TRANSMISSION DOES NOT SHIFT TO THE CORRECT GEAR. I DO NOT FEEL SAFE DRIVING THIS CAR. FORD DEALERSHIP LOOKED AT MY CAR ON 6/16/2015 AND SAID THEY HAVE TO ORDER A NEW TRANSMISSION, BUT IT WILL NOT COME IN FOR 8-12 WEEKS. SO I AM STUCK DRIVING THIS UNSAFE CAR FOR A LONG PERIOD OF TIME UNTIL THE NEW PART COMES IN TO FIX THE PROBLEM (IF IT EVEN FIXES THE PROBLEM).
WHEN I TEST DRIVE I FELT THAT CAR FEELS DIFFERENT. THE TRANSMISSION WAS A BIT DIFFERENT. THE SALES PERSON TOLD ME THAT IT'S NORMAL, AND CAR LEARNING ME. IN MY IN NEXT HALF YEAR I START TO EXPERIENCE ROUGH, HARSH SHIFTING, JERKING, GRINDING NOISE, VIBRATIONS, SHUDDERING UPON TAKING OFF AND STOPPING. ALSO CAR WAS ROLLING BACK WHEN DRIVING UP HILL. I TOOK I TOOK MY CAR TO DEALERSHIP FOR REPAIRS. THEY REPLACE CLUTCH AND REPROGRAM MY TCM MODULE. FEW MONTHS LATER AFTER REPAIR CAR START TO HAVE SIMILAR PROBLEM LIKE THE PREVIOUS TIME PLUS ROUGH SHIFTING ON 1ST AND 2ND GEAR, GRINDING NOISE. MY BIGGEST FEAR WAS TO REAR END CAR IN FRONT ON ME OR GET INTRO ACCIDENT BECAUSE CAR WAS ROLLING FORWARD EVEN IF YOU PRESS BRAKE PEDAL. I TOOK MY CAR SECOND TIME TO THE DEALERSHIP. THEY KEPT MY CAR FOR TWO DAYS, AND THEY SAID THAT THAT IT'S NORMAL AND THEY ONLY REPROGRAM TCM. SURE THING EVEN AFTER THAT I DIDN'T SEE ANY IMPROVEMENT. CAR STILL ROLLING BACK HILL AND HAVE SAME ISSUES. SO I CALLED FORD CUSTOMER CENTER. AFTER TWO DAYS TALKING WITH THEM ON THE PHONE AND EXPLAINING THAT MY CAR ITS NOT SAFE TO BE USED ON THE STREET, AND PUT MY LIFE AND OTHER PEOPLE IN DANGER. I NEWER SIGNED UP FOR THAT. FORD REP TOLD ME THAT THEY CANT HELP ME AND THIS IS THE WAY TRANSMISSION WORK. SO PRETTY MUCH I AM STUCK WITH POUR ENGINEERED TRANSMISSION AND A CAR THAT ITS DANGEROUS ON THE ROAD.
THE TRANSMISSIONS ON THESE CARS ARE HORRENDOUS MAKING THEM SHAKE AND SHUDDER. THEY LURCH FORWARD WHEN THE GEARS ARE SHIFTING BETWEEN 1-2ND GEAR. MY CAR IT YET ANOTHER EXAMPLE. I HAVE TO LEAVE SPACE JUST TO MAKE SURE I DON'T HIT ANYONE.
SINCE I PURCHASED THIS VEHICLE IN MARCH OF 2014, IT HAS BUCKED AT SLOW ACCELERATION AT SPEEDS OF 10-25 MILES PER HOUR. THIS CAUSED VIBRATION OF THE REAR END AND INCONSISTENT ACCELERATION. IT OCCURS MORE OFTEN IN HOT WEATHER. I HAVE HAD IT CHECK TWICE, BUT THE DEALERS SAY THAT IT IS NORMAL WITH THIS TYPE OF TRANSMISSION. IT ALSO IS MORE PREVALENT IN STOP AND GO TRAFFIC.
VEHICLE VIOLENTLY SHUDDERS AND HESITATES UNACCEPTABLY AT TAKEOFF. IT REQUIRES COMPLETELY TAKING FOOT OFF THE ACCELERATOR AND THEN REAPPLYING VERY SLOWLY. OTHERWISE THE CAR JERKS AND HEAVES. I AM A SLOW AND CAUTIOUS DRIVER-I RARELY FIND THE NEED TO ACCELERATE RAPIDLY. IN EITHER CASE THE SAME SITUATION OCCURS. I NOTE THAT THIS IS A VERY COMMON COMPLAINT FOR 2011,2012, 2013, 2014 FORD FOCUS UPON RESEARCHING THE INTERNET.. ASIDE FROM BEING ANNOYING, I FIND THIS CONDITION IS UNSAFE WHEN ACCELERATING AROUND VEHICLES AND DURING ACCELERATION WHEN OTHER VEHICLES ARE BEHIND ME. THE VEHICLE (AUTOMATIC TRANSMISSION)APPEARS TO SHIFT FINE IN HIGHER GEARS FOR THE TIME BEING. HOWEVER, WHAT SEEMED TO BE OCCURRING IN TRANSITION FROM 1ST TO 2ND GEAR NOW SEEMS TO BE CREEPING IN BETWEEN 2ND AND 3RD. THIS IS NOT A CASE OF THE TRANSMISSION SIMPLY DELAYING THE SHIFT FROM 1ST TO 2ND-IT IS A HIGHLY SPASMODIC EXPERIENCE. I USUALLY START ACCELERATING AND THEN HAVE TO COMPLETELY TAKE MY FOOT OFF THE GAS WHEN THE CAR VIOLENTLY SHAKES/SHUDDERS. THIS IS HAPPENING CONSTANTLY. IT IS NOT INFREQUENT, BUT CONSTANT. IT USUALLY HELPS TO ACCELERATE VERY GRADUALLY. HOWEVER, THIS SELF IMPOSED REMEDY IS UNACCEPTABLE AND DOES NOT CONSISTENTLY SOLVE THE PROBLEM. PLEASE HELP REMEDY THIS AWFUL PREDICAMENT FOR THOSE OF US UNFORTUNATE ENOUGH TO HAVE CHOSEN TO PURCHASE A CAR FROM FORD. I CONSIDER THE SITUATION VERY UNSAFE. I UNDERSTAND THAT FORD IS REPLACING CLUTCHES BUT THE FIX IS NOT ALWAYS SOLVING THE PROBLEM.
THIS IS THE 2ND INCIDENT INVOLVING CONTINENTAL CONTACT TIRES. WE OWN A FORD FOCUS 2014 WITH THE CONTINENTAL CONTACT TIRES. IN APPROXIMATELY, FEBRUARY 2015 THE LEFT FRONT TIRE DEVELOPED A BLISTER. TODAY, 6/11/15, A BLISTER WAS NOTICED ON THE SIDEWALL OF THE LEFT REAR TIRE. FORD DECLINED TO PAY FOR THE TIRE.
IN LATE JANUARY 2015 A BLISTER WAS NOTICED ON THE SIDEWALL OF THE LEFT FRONT TIRE. THE ABOVE WAS THE FIRST INCIDENT, A SECOND INCIDENT OCCURRED ON 6/11/2015 ON THE LEFT REAR TIRE. A COMPLAINT FOR THE SECOND INCIDENT WAS FILED WITH NHTSA ON 6/11/2015, COMPLAINT NUMBER 10724836.
2 WEEKS AGO THE CAR LOST POWER STEERING WHILE BACKING OUT OF THE DRIVEWAY. THERE WAS NOT AN ACCIDENT AT THAT TIME. TODAY 5-31-15 WHILE TRAVELING THROUGH A SMALL CURVE ON A NEIGHBORHOOD STREET, THE CAR SUDDENLY LOST POWER STEERING AGAIN AND CAUSED MY DAUGHTER TO STRIKE A BRICK MAIL BOX. LUCKILY, SHE IS OKAY. THE CAR HAS SUSTAINED SIGNIFICANT DAMAGE AND WILL HAVE TO HAVE BODY WORK. WHEN THIS HAPPENED I STARTED TO LOOK TO SEE IF THERE WERE ANY RECALLS FOR THIS AND SAW THAT THE FORD FOCUS IS NOT INCLUDED IN THE RECALL, HOWEVER IT IS INCLUDED IN A CLASS ACTION LAW SUIT BECAUSE OF FORD'S FAILURE TO ACKNOWLEDGE AND HANDLE THE PROBLEM WITH THE POWER STEERING. I HAVE PHOTOGRAPHS OF THE DAMAGE AND AM WILLING TO PROVIDE THEM TO YOU IF NECESSARY.
CAR WOULD SHUDDER AND SHAKE WHEN SHIFTING AT LOW SPEEDS. DEALER REPLACED CLUTCH AND THEN A FEW MONTHS LATER, PROBLEM REOCCURRED AND IS GETTING PROGRESSIVELY WORSE WITH MORE SHUDDER AND SHAKE. CAR HAS BEEN RETURNED TO THE DEALER 2 ADDITIONAL TIMES AND THE DEALER STATED THAT THE SHUDDER WAS WITHIN TOLERANCES, EVEN THOUGH IT IS GETTING PROGRESSIVELY WORSE.
TL* THE CONTACT OWNS A 2014 FORD FOCUS. WHILE DRIVING AT 20 MPH, THE TRANSMISSION FAILED. THE FAILURE RECURRED SEVERAL TIMES. THE VEHICLE WAS TAKEN TO THE DEALER; HOWEVER, THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 1,000.
WHILE ACCELERATING FROM A STOP THE CAR MADE A LOUD METALLIC NOISE AND HESITATED SEVERELY, THEN SLAMMED INTO THE NEXT GEAR ALMOST HITTING THE CAR IN FRONT OF US, WE HAD JUST PURCHASED IT THE DAY BEFORE, GOT THE RUN AROUND FOR 6 WEEKS NOW, DEALERSHIP SAYS IT'S WITHIN FORD "SPECS". HAS DONE THIS EVERY DAY, GETS WORSE AND WORS , I HAVE BEEN BEAT UP FROM THE SHAKING, NERVES SHOT FROM THE UNPREDICTABLE BEHAVIOR OF THE CAR, EVERY DAY IS A NEAR MISS OF BAD ACCIDENT, THIS IS A DANGEROUS ISSUE, WHY IS IT FORD NOT RESPONSIBLE? I GUESS WE ARE WAITING ON A LOST LIFE AREN'T WE, SO SAD, WHO'S CHILD? WIFE? FATHER? MOTHER? INNOCENT BYSTANDER? THIS CAR WILL CAUSE A FATAL ACCIDENT, JUST A MATTER OF TIME, DEFINITELY A LEMON, BUT 3 YEARS NOW! IT ISSSTILL BEING DECEPTIVELY SOLD AT EVERY DEALERSHIP, I WAS A VICTIM, MANY OTHERS, AND MORE TO COME
THE TRANSMISSION IN MY 2014 FOCUS SKIPS/HESITATES/GRINDS!!! WHEN I GO TO ACCELERATE AT LOW SPEEDS MY TRANSMISSION WILL SKIP AND CAUSE THE CAR TO BUCK AND WHEN I GO TO ACCELERATE TO GET TO A HIGHER SPEED THE ENGINE WILL REV OUT BUT THE CAR DOES NOT MOVE. THIS CAN BE A SERIOUS PROBLEM WHEN TRYING TO ACCELERATE ONTO A HIGHWAY. MY OVERALL SATISFACTION WITH THIS CAR IS IF HAD TO GO BUY ANOTHER COMMUTER CAR... I WOULD NOT BUY THIS CAR NOR WOULD I RECOMMEND IT TO ANYONE! I HAVE EMAILED THE CEO OF FORD AND CALLED AND HAVE YET (AND DONT EXPECT) A RESPONSE. WHY IS THERE NO RECALL? WHAT CAN BE DONE TO GET A RECALL?
WHEN I AM ACCELERATING FROM A COMPLETE STOP, THE CAR SHAKES AT HIGHER RPMS IN FIRST GEAR AND WHEN IT IS TRYING TO SHIFT INTO SECOND GEAR FROM FIRST. THE CAR HAPHAZARDLY ACCELERATES OR SOMETIMES WILL NOT ACCELERATE AT ALL. SPOKE TO THE DEALER AND THEY SAID THIS IS NORMAL, BUT I DISAGREE.
SEVERAL TIMES THE SUN ROOF INTERMITTENTLY DOES NOT CLOSE. ONCE IT'S OPEN, IT WILL EITHER NOT STAY OPEN OR WILL NOT CLOSE AT ALL. IT REPEATEDLY OPENS AND CLOSES OVER AND OVER AND STOPS WHEN THE SUN ROOF IS OPEN. SOMETIMES AFTER 10 OR TWENTY TIMES IT STOPS AT OPEN POSITION OR IT WILL CLOSE. THERE IS NO WAY TO CLOSE IT UNLESS TRYING OVER AND OVER UNTIL IT FINALLY CLOSES. SOMETIMES IT WILL NOT CLOSE AT ALL NO MATTER HOW MANY TIMES OF TRYING AND MUST WAIT UNTIL SOME OTHER TIME TO GET IT TO CLOSE. SPEED OF DRIVING OR WEATHER CONDITIONS SEEM IRRELEVANT TO THE CONDITION. IT DOESN'T MATTER IF THE CAR IS TURNED OFF AND THEN RE-STARTED.
EVER SINCE AROUND 10,000 MILES, MY 2014 FORD FOCUS HAS BEEN EXPERIENCING DELAYED ACCELERATION AND DECELERATION, GRINDING NOISES COMING FROM THE TRANSMISSION, SHAKING, ROUGH STARTS, AND SHUTTERING. IT'S CAUSED THE VEHICLE TO LURCH FORWARD RAPIDLY AFTER NOT INITIALLY ACCELERATING, WITH A FEW CLOSE CALLS IN TRAFFIC. FORD IS AWARE OF THIS PROBLEM. I'VE TAKEN THIS VEHICLE IN TO BE SERVICED, ONLY TO HAVE THEM TELL ME THE PART ISN'T AVAILABLE. IT'S BEEN 4 MONTHS, STILL WAITING. THIS IS UNACCEPTABLE.
TL* THE CONTACT OWNS A 2014 FORD FOCUS. WHILE ACCELERATING FROM A STOP, THE ENGINE STALLED WITHOUT WARNING. THE FAILURE RECURRED NUMEROUS TIMES. THE DEALER DIAGNOSED THAT THE CLUTCH FAILED AND NEEDED TO BE REPLACED. THE VEHICLE WAS REPAIRED, BUT THE FAILURE RECURRED. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE AND THE VIN WAS NOT INCLUDED IN NHTSA CAMPAIGN NUMBER: 14V495000 (ELECTRICAL SYSTEM). THE FAILURE MILEAGE WAS APPROXIMATELY 2,000. UPDATED 7/13/15*CN
AFTER DRIVING INTO HOUSTON LAST YEAR, CAME TO A STOP LIGHT ON THE TOLLWAY. THE LIGHT TURNED GREEN, I PRESSED THE ACCELERATOR AND THE ENGINED REVVED HIGH FOLLOWED BY A METAL "CLAPPING/CLANKING" NOISE WHEN VEHICLE CHANGED GEARS. I TOOK MY FOOT OFF OF THE ACCELERATOR, BUT CAR STILL ACCELERATED ON ITS OWN. I ENDED UP RUNNING INTO A CURB TO KEEP FROM HITTING OTHER VEHICLES. THE NEXT DAY, GOING UP A PARKING GARAGE AT 2-5MPH, TRANSMISSION EXHIBITED ERRATIC MOVEMENT AND HAD A SUDDEN ACCELERATION IN REVERSE (GEARSHIFT WAS IN THE "DRIVE" SLOT). A GIRL WAS PASSING BEHIND ME AND WAS STRUCK AS I WAS REACTING TO THE SUDDEN CHANGE IN DIRECTION TRYING TO BRAKE. SHE PUT HER HANDS OUT TO PUSH HERSELF AWAY AND HER RING SCRATCHED MY BACK BUMPER AND HER HAND DENTED IN MY BACK LICENSE PLATE. HER HAND WAS TURNING RED AND BRUISED, BUT SHE REFUSED TO LEAVE HER INFO WITH ME (SHE LOOKED TO BE ABOUT 15). SERVICE DEALERS IN HOUSTON COULD NOT "REPLICATE" PROBLEM AND SAID THIS IS "NORMAL." AFTER THIS INCIDENT, MY HIGHWAY MPG'S HAVE DROPPED FROM 35-42MPG TO NO MORE THAN 27MPG. CITY WENT FROM 26-30 TO NO MORE THAN 24MPG. DROVE TO AUSTIN IN APRIL, STRONG HESITATION AND "STUTTERING" FROM A COMPLETE OR NEAR STOP. AT HIGHWAY SPEEDS, IT FEELS JUMPY. VEHICLE WILL ACCELERATE ON ITS OWN BETWEEN 5-20MPH, AND 45-55MPH. I DRIVE ON A COLLEGE CAMPUS WHERE SPEED IS 20MPH AND I WILL HAVE TO PUT CAR INTO NEUTRAL TO KEEP IT FROM ACCELERATING. I TOOK THIS VEHICLE TO THE DEALERSHIP AT AROUND 100 MILES - THEY GAVE ME A PRINTOUT FROM FORD SHOWING WHY THIS BEHAVIOR IS "NORMAL" AND WILL GET BETTER WITH MORE MILEAGE. AT AROUND 6000 MILES AT THE DEALERSHIP IN HOUSTON AFTER INJURING SOMEONE, THEY SAID IT WAS "NORMAL" FOR THIS VEHICLE TO EXHIBIT "UNDESIRABLE CONDITIONS" AND I JUST NEED TO FURTHER BREAK IN THE TRANSMISSION. NOW THE PROBLEM IS EVEN WORSE, AND MY LOCAL DEALERSHIP SAYS IT WILL TAKE AT LEAST 2 WEEKS IN THE SHOP.
WHEN TRYING TO ACCELERATE FROM BEING STOPPED AT A LIGHT TO COMPLETE A LEFT TURN THE CAR WOULD NOT ACCELERATOR AND BEGAN TO SHUTTER EVEN THOUGH I WAS PRESSING THE GAS THE CAR DID NOT MOVE. I WAS FINALLY ABLE TO MOVE FROM TRAFFIC AND NARROWLY AVOIDED BEING HIT BY ONCOMING TRAFFIC. THIS IS UNACCEPTABLE AS I NEED MY VEHICLE TO TRANSPORT MY CHILDREN .I DO NOT FEEL SAFE DRIVING THIS VEHICLE. THE VEHICLE IS ALL SHUTTERING WHEN THE TRANSMISSION IS TRYING TO SHIFT GEAR. IF IT HAD BEEN DISCLOSED THE THE AUTOMATIC TRANSMISSION WAS A MANUAL TRANSMISSION IN THIS VEHICLE I WOULD NOT OF PURCHASED IT. I HAVE HAD THIS PROBLEM FOR OVER 1 YEAR (SINCE I PURCHASED THE VEHICLE NEW) AND I HAVE BROUGHT TO FORD 4 TIMES AND EACH TIME I AM TOLD IT IS OPERATING WITHIN NORMAL PERAMATORS . THE DEALERSHIP REPLACED THE CLUTCH ONLY AFTER I HAD THE CAR FOR ONLY 3 MONTHS. I ALSO REACHED OUT TO FORD CORPORATION AND WAS TOLD THE SAME THING AND THAT THERE IS NOTHING FURTHER THEY CAN DO.
TL* THE CONTACT OWNS A 2014 FORD FOCUS. THE CONTACT STATED THAT THE VEHICLE STALLED WITHOUT WARNING WHILE DRIVING APPROXIMATELY 40 TO 45 MPH. THE VEHICLE WAS TOWED TO THE DEALER, BUT WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS 266. UPDATED 7/10/15*CN THE CONSUMER WAS INFORMED THE PROBLEM WAS THE TRANSMISSION COMPUTER MODULE. HOWEVER. 100 MILES LATER, THE PROBLEM OCCURRED AGAIN. UPDATED 05/05/16.*JB
THE CAR HAS BEEN TO THE FORD DEALERSHIP ON A NUMBER OF OCCASIONS DUE TO JERKY SHIFTING OF THE TRANSMISSION AT TAKE OFF, STARTING AROUND 5,000 MILES. THE DEALERSHIP EVEN SAID ON INVOICE, "OPERATORS SHOULD READ OWNERS MANUAL FOR CHARACTERISTICS OF OPERATION." THE CAR IS NOW AROUND 11,000 AND THE ISSUE CONTINUES TO PRESENT ITSELF. THE DEALERSHIP HAS DONE SEVERAL "SOFTWARE UPDATES," WITH NONE EVER WORKING. THEY ARE INCAPABLE OF HANDLING TRANSMISSION WORK AT THEIR SHOP, SO WE HAD IT TOWED 120 MILES TO MIAMI, WHERE THE "HARDWARE WAS UPGRADED." THE CAR HAS BEEN BACK LESS THAN TWO WEEKS, AND NOW THE TRANSMISSION IS ACTING UP AGAIN.
I HAVE TAKEN THE FOCUS BACK TO THE DEALER 3 TIMES DUE TO THE TRANSMISSION SHUTTERING, SOMETIMES VERY VIOLENTLY, NO DOUBT A SAFETY HAZARD. IT STILL DOES THE SAME THING. I HAVE BEEN TOLD PARTS ARE ON ORDER, BUT NOT HEARD BACK FROM THEM IN MONTHS. THESE CARS SHOULD BE RECALLED.....
I WAS DRIVING ON THE FREEWAY AT 70MPH IN FIFTH GEAR AND SOMETHING IN THE ENGINE BLEW. I STARTED BLOWING OIL AND SMOKE OUT THE REAR, "SERVICE ENGINE SOON" CAME ON, AND THE OIL LIGHT CAME ON. I LOST ALL POWER AND POWER STEERING, SO I MADE MY WAY TO THE SHOULDER. I PULLED THE HOOD LATCH AND STEPPED OUT OF THE VEHICLE. UPON EXITING THE VEHICLE I WITNESSED FLAMES SHOOTING OUT FROM UNDERNEATH THE HOOD IN THE ENGINE BAY. I BACKED UP AND WATCHED THE FRONT OF THE CAR FULLY ENGULF INTO FLAMES.
TL* THE CONTACT OWNS A 2014 FORD FOCUS. WHILE DRIVING AT 62 MPH, THE VEHICLE DECELERATED INDEPENDENTLY AND VIBRATED. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 8,000.
WHEN THE VEHICLE COMES TO A COMPLETE STOP THEN WHEN YOU SPEED UP IT JERKS 5 TO 8 TIME FAILING TO SPEED UP. THE ONLY WAY IT CAN SPEED UP IS IF YOU PRESS THE PEDAL MORE AND TRY TO GO FASTER. ALSO TODAY 5/6/2015 WE WERE AT THE INTERSTATE AND WE WERE IN TRAFFIC AND THE CAR DIDN'T WANTED TO PICK UP, ONLY IF YOU PRESS THE PEDAL MORE THEN IS MAKING THE CAR GO FASTER THEN I WANT TO GO. IS LIKE IT DOESN'T WANT TO GO NO WHERE. THEN ON MY WAY BACK ON THE INTERSTATE I PRESS THE PEDAL AND AT 30 MPH GOING UP THE SLOPE I SLOWED DOWN IT DID A HARD JERK. OTHER THING I NOTICED IS THAT WHEN I USE THE ELECTRONIC MANUAL SHIFT IS DELAYED MAKING THE CAR GO ON A HIGH RPM. CAR PURCHASE DATE 5/1/2015 2014 FORD FOCUS. *TR
TL* THE CONTACT OWNS A 2014 FORD FOCUS. WHILE DRIVING AT 70 MPH, THE ENGINE STALLED. THE VEHICLE WAS TAKEN A TO A DEALER. THE TECHNICIAN DIAGNOSED THAT THE FUEL PUMP ASSEMBLY, FUEL LINE PRESSURE SENSOR, AND THE IGNITION COIL NEEDED TO BE REPLACED. THE VEHICLE WAS REPAIRED, BUT THE FAILURE RECURRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 77,500. UPDATED 7/14/15*CN UPDATED 10/12/2017*CN
DEATH/SAFETY RISK!! ONCE AGAIN DRIVING MY FOCUS ON RAINY WEATHER, AND IT SPUTTERED AND STALLED. HAD TO PULL OFF TO THE SHOULDER TO AVOID SERIOUS REAR END COLLISION. CAR WOULD NOT START FOR APPROXIMATELY 15 MIN. FINALLY STARTED AND ROUGHLY IDLED ENOUGH TO GET OFF THE HIGHWAY SHOULDER. VERY FRUSTRATING. ESPECIALLY AFTER SPENDING APPX $1300.00 TO GET THIS REPAIRED AND SUPPOSEDLY 100% FIXED. COMPLETELY UNACCEPTABLE- NEVER BUYING A FORD AGAIN. GLAD MY WIFE OR DAUGHTER WASN'T DRIVING THIS VEHICLE. NHTSA PLEASE MAKE FORD RECOGNIZE THIS ISSUE AND FIX IT!! CONTACT ME WITH ANY QUESTIONS - AS A QUALITY ENGINEER IN THE AUTOMOTIVE INDUSTRY, I KNOW THIS IS WRONG!! A POTENTIAL WALK CONDITION IS THE WORST CONDITION FROM A SAFETY STANCE. *TR
VEHICLE BROKE DOWN ON HIGHWAY AND HAD TO PULL OFF TO SHOULDER. TACH RACED AND THE VEHICLE SPUTTERED AND EVENTUALLY STALLED. EMERGENCY PULL OFF TO SHOULDER. EXTREMELY DANGEROUS. AFTER 45 MIN CAR ROUGHLY STARTED, AND I COULD PULL VEHICLE TO A SAFER LOCATION. VERY DANGEROUS! LIMPED THE CAR TO DEALERSHIP. AFTER 6-7 DAYS AND $1300.00 THE DEALERSHIP CLAIMED I HAD A FAILED PUMP ASSEMBLY, SENSOR, AND COIL ASSEMBLY. FUEL INJECTOR #4 WAS REPLACED!! * WEATHER DURING ISSUE WAS RAINY! ** JUST HAPPENED AGAIN - 5/5/2015!! SEE REPORT #2 - SO UNHAPPY WITH FORD FOR MAKING THIS A POTENTIAL WALK CONDITION. PEOPLE CAN DIE FROM THIS! *TR
CAR UNEXPECTEDLY HESITATES, DUE TO TRANSMISSION DESIGN, WHEN ACCELERATING FROM A STOP. THIS CAUSES VEHICLES BEHIND YOU TO RAPIDLY CATCH UP, MAKING A REAR IMPACT/ACCIDENT MORE LIKELY. ALSO, THIS SAME TRANSMISSION HESITATION CAUSES THE INABILITY TO ACCELERATE OUT OF HARMS WAY WHEN NECESSARY. *TR
WHILE I WAS STOPPED IN TRAFFIC MY 2014 FORD FOCUS WAS STRUCK FROM BEHIND WITH ENOUGH FORCE TO CURL THE TRUNK UP TO BEHIND THE BACK SEAT, EXPOSING THE SPARE TIRE LOCATED UNDER THE TRUNK. THE IMPACT DROVE MY CAR INTO THE CAR AHEAD OF ME. THROUGH ALL OF THIS NOT A SINGLE AIR BAG IN THE CAR DEPLOYED. *TR
AUTO CLUTCH SURGES, JERKS, DRAGS. SHIFTS INTO REVERSE WHEN YOU ARE IN DRIVE. *TR
TL* THE CONTACT OWNS A 2014 FORD FOCUS. THE CONTACT STATED THAT THE VEHICLE HESITATED TO ACCELERATE, LUNGED FORWARD, AND STALLED WITHOUT WARNING. THE CONTACT MENTIONED THAT THE GEARS WERE DIFFICULT TO CHANGE OVER INTO SECOND AND THIRD GEAR. THE VEHICLE WAS TAKEN TO THE DEALER WHERE THEY REPLACED A SEAL WITHIN THE TRANSMISSION BUT THE FAILURE RECURRED. THE VEHICLE WAS TAKEN BACK TO THE DEALER, WHO REPLACED THE CLUTCH BUT THE FAILURE RECURRED. THE VEHICLE WAS TAKEN BACK TO THE DEALER, WHO REPLACED THE CLUTCH A SECOND TIME AND A FUEL VACUUM LINE BUT THE FAILURE RECURRED. A FOURTH OCCASION, THE VEHICLE WAS TAKEN TO A DEALER WHERE IT WAS DIAGNOSED THAT THE CLUTCH NEEDED TO BE REPLACED A THIRD TIME, HOWEVER THE PART WAS ON BACK ORDER. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 16.
SECOND TIME THIS HAS HAPPENED. BACK IN JANUARY THE CAR WOULD NOT START FROM A PARKING LOT. DEALERSHIP CHECKED IT OUT AND REPLACED THE HARNESS. THIS TIME WAS GOING DOWN THE FREEWAY AND THE CAR SHUT OFF AND THE PULL OVER NOW MESSAGE CAME ON. LUCKILY FOR ME THE PERSON BEHIND ME STAYED WITH US WHILE I PUSHED THE CAR OVER TO THE SIDE. THIS CAR HAS SOME ISSUES AND NEEDS TO BE ADDRESSED. ITS BACK AT THE DEALERSHIP TODAY TO FIND OUT WHAT IS WRONG. I AM GOING TO SEE IF THEY DEALERSHIP WILL TAKE IT BACK AND GET ME SOMETHING ELSE. I AM NOT COMFORTABLE WITH A CAR SHUTTING OFF WHILE ON THE FREEWAY. JUST NOT SAFE. *TR
I TOOK DELIVERY OF MY NEW FORD FOCUS EV ON 7/16/14 VERY SHORTLY THEREAFTER I NOTICED A WAFFLE TYPE PATTERN APPEARING IN THE REAR HATCH WINDOW. I BROUGHT IT TO THE ATTENTION OF PALM SPRINGS MOTORS AND THEY TOLD ME THAT IT'S NOTHING. I NOTICED THE PATTERN BECOMING MORE VISIBLE AND DISTRACTING AS TIME WENT ON AND I AGAIN BROUGHT IT TO THE ATTENTION OF THE SERVICE DEPT. ALL THEY WILL SAY IS THAT OTHER CARS HAVE IT TOO SO THAT MAKES IT NORMAL AND THEY REFUSE TO DO ANYTHING ABOUT IT. I CONTACTED FORD CUSTOMER SERVICE AND THEY SENT ME A LETTER MERELY SAYING THAT THEY HAD DONE EVERYTHING THEY CAN IN THIS MATTER. IN FACT THEY HAVE DONE NOTHING EXCEPT TO IGNORE ME. THIS ABNORMALITY IN THE WINDOW IS EXTREMELY DISTRACTING WHEN LOOKING IN THE REAR VIEW MIRROR AND IS GETTING WORSE BUT I CANNOT GET ANYONE TO LISTEN TO ME OR TAKE ME SERIOUSLY. I AM DESPERATE FOR HELP FROM SOMEONE. *TR
THE 2014 FORD FOCUS HAS A PROBLEM WITH THE TRANSMISSION. IT LURCHES AS SLOW SPEED OF LESS THAN 20 MPG AND IT HUNTS FOR A GEAR WHEN PASSING OTHER CARS (50 TO 60 MPH). THE TRANSMISSION IS TWO THREE SPEED MANUAL TRANSMISSIONS SHIFTED ELECTRONICALLY AND IT DOES NOT WORK. I WOULD IMAGINE THERE HAVE BEEN ACCIDENTS BECAUSE IF YOU ARE NOT READY TO CATCH THE CAR WHEN IT LURCHES IT WILL RUN INTO OTHER VEHICLES. I HAVE TAKEN THE CAR BACK TO TWO DIFFERENT DEALERSHIPS AND NEITHER ONE OF THEM CAN FIX THE PROBLEM. WHAT I THINK NEEDS TO HAPPEN IS FORD NEEDS TO GET AN ENGINEER THAT UNDERSTANDS HOW TO PROGRAM THE TRANSMISSION AND SPEND SOME TIME WORKING WITH THE SHIFT POINTS. *TR
I HAVE OWNED MY FORD FOCUS FOR ABOUT 1 YEAR- IT'S A 2014 MODEL. I BOUGHT THE CAR AFTER I WAS TOLD IT WOULD NOT HAVE THE SAME PROBLEMS AS MY 2012 FORD FIESTA, WHICH I TRADED IN FOR A FOCUS AFTER HAVING THE TRANSMISSION COMPLETELY REBUILT BECAUSE OF TRANSMISSION PROBLEMS. THE DEALER WHO SOLD ME THE CAR HAD SUGGESTED I GO TO A FORD FOCUS AND TOLD ME THE TRANSMISSION WAS DIFFERENT FROM MY FIESTA. HE CLEARLY WAS NOT HONEST WITH ME ABOUT THIS ISSUE AND NOW, I HAVE STARTED EXPERIENCING THE SAME PROBLEMS FORD FOCUS AS EARLY AS LAST MONTH; THE SAME ISSUES THAT LED THEM TO REBUILD MY FIESTA TRANSMISSION, WHICH DID NOT END UP FIXING THE ISSUE. IT HAS BEGUN SHAKING AND GRINDING WHEN ACCELERATING. IT GRINDS WHILE IN MOTION AT SPEEDS BELOW 40 MILES PER HOUR. I HAVE BEEN DOING RESEARCH AND HAVE BEEN FINDING THAT SEVERAL REPORTS AND LAW SUITS HAVE BEEN FILED WITH NO RESPONSE. I AM FILING A COMPLAINT IN HOPES THAT SOMETHING WILL BE DONE ABOUT THIS. IT IS NOT OK THAT THESE CARS ARE BEING SOLD. *TR
WHILE DRIVING DOWN A MAJOR LOCAL ROAD, THE CAR COMPLETELY LOST DRIVING POWER (ACCESSORIES STILL WORKED) AND A WARNING LIGHT ON THE DASHBOARD CAME ON SAYING "STOP SAFELY NOW!". MY WIFE WAS BARELY ABLE TO PULL OVER AND WE WERE UNABLE TO GET THE CAR MOVING AGAIN, EVENTUALLY TOWING IT TO THE DEALERSHIP. WHEN WE PICKED THE CAR UP THEY STATED THAT A CONNECTION TO THE HIGH VOLTAGE BATTERY CAME LOOSE AND THEY'VE FIXED IT. YESTERDAY, WHEN ATTEMPTING TO START THE CAR, THE SAME WARNING MESSAGE CAME ON AND THE CAR WOULD NOT START. WE ONCE AGAIN HAVE HAD THE CAR TOWED TO THE DEALERSHIP. THE DEALER CALLED ME THIS MORNING SAYING THE CAR "WORKS FINE" WHICH MAKES ME MORE CONCERNED SINCE CLEARLY THIS ISSUE IS NOW TOTALLY UNPREDICTABLE. *TR
WHILE DRIVING MY 2014 FORD FUSION EV, THE STOP SAFELY NOW WARNING SOUNDED AND THE STOP SAFELY NOW WARNING ERROR DISPLAYED. THE CAR IMMEDIATELY LOST POWER AND STRANDED ME IN THE MIDDLE OF THE ROAD. THIS OCCURRED IN FRONT ON MY HOME. MY HUSBAND WAS ABLE TO RESTART IT. I DROVE THE CAR AND WITHIN SECONDS, ONCE AGAIN EXPERIENCED THE STOP SAFELY NOW WARNING AND IMMEDIATE POWER LOSS. THE CAR WAS TOWED TO THE FORD DEALER. *TR
TL* THE CONTACT OWNS A 2014 FORD FOCUS. WHILE DRIVING AT VARIOUS SPEEDS, THE ENGINE STALLED. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 2,588. UPDATED 6/4/15*CN THE CONSUMER STATED THE VEHICLE WOULD STALL, SHUDDER AND SLIP OUT OF GEARS. UPDATED 12/17/15.8JB UPDATED 10/11/2017*CN
TL* THE CONTACT OWNS A 2014 FORD FOCUS. THE CONTACT STATED THAT THE VEHICLE EXCESSIVELY VIBRATED, JERKED, AND FAILED TO ACCELERATE AT ANY SPEED. THE VEHICLE WAS TAKEN TO THE DEALER FOR DIAGNOSTIC TESTING. THE DEALER REPROGRAMMED THE SOFTWARE AND STATED THAT THE CLUTCH NEEDED TO BE REPLACED. THE MANUFACTURER STATED THAT THE CLUTCH WAS ON BACK ORDER AND COULD NOT PROVIDE A TURN AROUND TIME. THE VEHICLE WAS NOT REPAIRED. THE FAILURE MILEAGE WAS 10,000.
THE CAR SHUTTERS AT EVERY PUSH OF THE GAS, I HAVE TAKEN INTO THE FORD DEALERSHIP AND THEY KEEP TELLING ME THAT IT'S A EUROPEAN TRANSMISSION AND IT'S GOING TO DO THAT, THERE HAVE BEEN SEVERAL TIME WHEN I HAVE COME CLOSE TO SOMEONE HITTING ME BECAUSE IT SHUTTERS SO BAD AND THEN DECREASES IN SPEED. IF I HAD KNOW WHEN I BOUGHT THIS CAR THAT IT DID THIS THEN I WOULD OF NEVER BOUGHT IT. *TR
TRANSMISSION SLIPPAGE, BUCKING, KICKING, JERKING, ROUGH ENGAGEMENT, SUDDEN ACCELERATION, DELAY IN DOWNSHIFTS, SHUDDERING AND DELAYED ACCELERATION. *TR
VEHICLE SHAKES, HESITATES, SHUDDERS FROM STOP AND AT SLOW SPEEDS. VERY JERKY AND INCONSISTENT SHIFTING THROUGH THE FIRST 2 TO 3 GEARS. NOT AS APPARENT AT SPEEDS OVER 25MPH. *TR
WITHIN THE FIRST FEW HUNDRED MILES I DROVE THE CAR I NOTICED THAT WHEN I WAS AT HIGHWAY SPEED AND TRIED TO ACCELERATE THE CAR ACTED LIKE IT COULDN'T GET IN GEAR AND GO. THE ACCELERATION WAS DELAYED DRAMATICALLY. THAT HAS CONTINUED EVER SINCE. MORE RECENTLY FROM A DEAD STOP WHEN I ACCELERATE THE CAR SHUDDERS, MAKES LOUD, ODD NOISES AND ACCELERATES WITH DIFFICULTY. THIS CAR IS A DANGER TO ME AND TO OTHERS. *TR
TRANSMISSION FEELS LIKE IT IS SLIPPING UPON ACCELERATION. FEELS LIKE DRIVING IN HIGH GEAR, LOTS OF JUMPING & JERKING. *TR
THE STEERING IS VERY DANGEROUS AND WILL CAUSE AN ACCIDENT. THERE IS NO CENTERING THE WHEEL, IT CONSTANTLY DRIFTS BACK AND FORTH LEFT AND RIGHT, ON IT'S OWN WITH FLAT STRAIGHT ROAD AND PERFECT STRAIGHT LINE OF SIGHT. THE STEERING IS TOO SENSITIVE, IF I MOVE THE STEERING WHEEL JUST A SLIGHT AMOUNT IT OVER CORRECTS AND CONTINUES TO MOVES THE CAR. THE DRIVE MUST CONSTANTLY COURSE CORRECT OR I WILL VEER OFF THE ROAD RIGHT/LEFT OR HIT ANOTHER CAR IN EITHER LANE, THE PROBLEM IS MULTIPLIED SEVERAL TIMES OVER WHEN TRAVELING AT HIGHWAY SPEEDS. SEARCHING THE INTERNET I SEE SEVERAL OTHER COMPLAINTS FROM 2014 FOCUS OWNERS AND AM QUITE SHOCKED THIS ISSUE HAS NOT BEEN ESCALATED AND FIXED BY FORD, THE NEW ELECTRIC STEERING IS NOT WORKING AND A SAFETY HAZARD TO ANY DRIVER. I HAD THE CAR IN THE MATHEWS FORD COLLISION SHOP TO REPAIR A HIT TO THE FRONT END FROM A DEER, AND REPORTED THE STEERING ISSUE. THEY ACTED LIKE THEY HAD NO IDEA WHAT I WAS REPORTING AND RECOMMENDED A FRONT END ALIGNMENT. I TOLD THEM THEY NEEDED TO DRIVE THE CAR AND WOULD FEEL AND EXPERIENCE THE PROBLEM. I PICKED THE CAR UP LAST WEEK AND THEY SAID THE STEERING COMPUTER WAS RESET AND RE-CALIBRATED, AND THE FRONT END ALIGNMENT WAS DONE. AS SOON AS I LEFT AND WAS DRIVING IT WAS ACTUALLY WORSE THAN BEFORE AND WHEN I TRAVELED ON THE HIGHWAY 2 DAYS LATER IT WAS VERY PRONOUNCED WITH VERY LITTLE WIND THAT DAY. I WENT BACK TO MATHEWS TODAY AND HAD ONE OF THEIR ESTIMATORS DRIVE THE CAR WITH ME IN IT AND HE ABSOLUTELY AGREED AND SAID THE CAR DRIFTED LEFT AND RIGHT ON ITS OWN, LIKE THE OLD FASHIONED CARS THAT RUN AT AMUSEMENT PARKS.THEY ARE SUPPOSED TO CONTACT ME ONCE THEY TALK TO THE REPAIR SHOP AND THEN I STARTED RESEARCHING ON THE INTERNET AND WAS SHOCKED THAT THIS IS A KNOWN PROBLEM, SO DECIDED TO FILE THIS COMPLAINT. THIS CAR WAS MANUFACTURED FEBRUARY 2014 AND CURRENTLY HAS ONLY 10,000 MILES. *TR
THE FORD FOCUS HAS HAD SHIFTING ISSUES SINCE FIRST PURCHASED. FORD PERFORMED A REPROGRAMMING OF THE COMPUTER MODULE, DID NOT SOLVE THE PROBLEM. FORD REPAIRED THE CLUTCH AND IT SEEMED TO SOLVE THE PROBLEM FOR A FEW MONTHS. THE SLUGGISH SHIFTING REAPPEARED A FEW MONTHS AFTER THE REPAIR CONDUCTED ON BATTLEFIELD FORD (VA). TOOK THE VEHICLE TO TED BRITT, FORD CHANTILLY VA, ACCORDING TO THE TECHNICIAN THE PROBLEM COULD NOT BE REPLICATED. "FORD STATES THAT SOME SHIFTING LAG IS ACCEPTABLE" OF CONCERN IS THAT I'VE OWNED A FORD, RANGER/FUSION/EXPLORER/ FORD FUSION HYBRID, NONE OF THESE VEHICLES HAVE THIS ISSUES WITH SHIFTING. ITS FORD GOING TO WAIT UNTIL SOMEONE GETS SERIOUSLY HURT? *TR
TRANSMISSION SHUDDERS UPON ACCELERATION. ON NUMEROUS OCCASIONS THE CAR HAS ALMOST STALLED OUT ALMOST CAUSING US TO BE REAR ENDED. I HAVE TAKEN THE CAR TO THE DEALER, THE FIRST TIME THEY REPLACED THE CLUTCH ASSEMBLY. 2ND TIME THEY HAD TO REPROGRAM THE PART THAT WAS REPLACED. CAR IS CURRENTLY IN THE SHOP AWAITING OUTCOME THIS TIME. VERY UPSETTING CONSIDERING THIS IS SUPPOSED TO BE A REPUTABLE COMPANY THAT HAS BEEN AROUND FOR MANY YEARS. I AM VERY DISAPPOINTED AND I HOPE THEY DO RECALL ON THESE TRANSMISSIONS. *TR
THIS MODEL HAS A "STICKY" STEERING WHEEL THAT WILL NOT ALWAYS RETURN TO THE NEUTRAL POSITION WITH OUT DRIVER ASSISTANCE AND NEEDS TO BE CONSTANTLY ADJUSTED TO KEEP THE VEHICLE DRIVING IN A STRAIGHT LINE. YOU CAN ACTUALLY LET GO OF THE STEERING WHEEL WHILE GOING AROUND A GRADUAL CURVE IN THE ROAD AND THE CAR WILL FOLLOW THE CURVE THE WHOLE WAY WITHOUT BREAKING ITS ARCH. IT ALSO SUFFERS FROM DANGEROUS "TORQUE STEERING" WHICH CAUSES THE VEHICLE STEERING TO LOSE CONTROL WHEN YOU ACCELERATE AGGRESSIVELY. IN ADDITION, THE ELECTRIC STEERING REACTS POORLY WITH THE REGENERATIVE BREAKING. IF YOU NEED TO BREAK HARD, THE STEERING WILL SWERVE DANGEROUSLY AND INHIBIT DRIVER CONTROL. I'VE APPROACHED FORD ABOUT THIS AND TAKEN TO THE DEALER SEVERAL TIMES AND THEY SAY THAT'S JUST THE WAY THE CAR IS. I'VE TALKED TO OTHER OWNERS OF THIS TYPE OF CAR AND NOT ALL BUT A GOOD PORTION HAVE HAD SIMILAR PROBLEMS. ONE MAN EVEN SAID HE'S AFRAID TO DRIVE THE CAR 1. FOR SAFETY, BUT 2. BECAUSE IT LOOKS LIKE YOU'RE DRIVING DRUNK BECAUSE YOU HAVE TO CONSTANTLY ADJUST THE STEERING JUST TO KEEP THE CAR IN LINE - LOOKS LIKE YOU'RE SWERVING. LASTLY, THE MILEAGE THEY SAY YOU CAN GET FROM A CHARGE ISN'T ACCURATE AND THEIR APP DOESN'T WORK IN ALL LOCATIONS. NEITHER OF WHICH THEY DISCLOSED BEFORE I LEASED THIS CAR. PLEASE CHECK INTO THIS AS FORD DOESN'T CARE. I'M HAPPY TO ASSIST YOUR INVESTIGATION IN ANY WAY. THANKS! *TR
VEHICLE ON MULTIPLE OCCASIONS HAS SLIPPED/STALLED WHEN TRYING TO ACCELERATE. SOMETIMES IT IS FROM A DEAD STOP AND SOMETIMES IT IS AT SPEED. CAR WILL SHUDDER, HIGH REV AND NOT SHIFT, START TO GO AND STALL. I FEEL UNSAFE IN THIS VEHICLE AND FORD HAS NOT CORRECTED THE PROBLEM. *TR
TL*THE CONTACT OWNS A 2014 FORD FOCUS. THE CONTACT STATED THAT THE WINDSHIELD WAS DEFECTIVE AND HAD STREAKS CAUSING THE VISIBILITY TO BECOME POOR WHILE OPERATING THE VEHICLE. THE AUTHORIZED DEALER REFERRED THE CONTACT TO THE MANUFACTURER OF THE GLASS WHO CLEANED THE WINDOWS WITH A SOLUTION BUT THE FAILURE RECURRED. THE VEHICLE WAS TAKEN TO A SECOND INDEPENDENT GLASS COMPANY AND THEY ALSO USED A SOLUTION AND INDICATED THAT THERE MAY BE A DEFECT WITH THE GLASS AND BOTH REFERRED THE CONTACT BACK TO THE AUTHORIZED DEALER TO HAVE THE WINDSHIELD REPLACED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS NOT AVAILABLE.
THE CAR'S TRANSMISSION HAS ACTED UP ALMOST SINCE THE VERY BEGINNING WHEN I PURCHASED THE VEHICLE. THIS WAS MY VERY FIRST BRAND NEW CAR AND WAS UNAWARE OF THE CAR SOUNDS AND HOW IT FEELS WHEN DRIVING IT. HOWEVER, A PROBLEM IN THE TRANSMISSION STARTED GETTING MORE NOTICEABLE AS TIME PASSED BY, SUDDENLY IT WOULD SLIP AND HESITATE AT LOW SPEEDS. I COULDN'T BELIEVE IT SINCE I'VE HAD THE CAR FOR ONLY A FEW MONTHS. I RECENTLY TOOK IT TO THE FORD DEALERSHIP AND ALL THEY DID WAS REPROGRAM THE COMPUTER AND GATHER INFORMATION FOR THE FORD MANUFACTURER. NOW THE CAR IS EVEN WORSE THAN BEFORE AND DOING THINGS IT DID NOT DO BEFORE I TOOK IT IN. I WANT THE FORD MANUFACTURER TO BUY BACK THIS VEHICLE; I DON'T FEEL SECURE IN IT ANYMORE AND I DON'T CONSIDER IT A RELIABLE WAY OF TRANSPORTATION ANYMORE. I'M STRONGLY CONSIDERING NOT TO GO FOR ANOTHER FORD VEHICLE EVER AGAIN, I'D RATHER GO WITH OTHER MAKES AND MODELS. MY EXPERIENCE WITH FORD HAD BEEN BAD, I HAD THIS CAR FOR ONLY A YEAR AND ONLY 11,000 MILES AND I'M ALREADY DEALING WITH THE TRANSMISSION. *TR
THE CAR SHUDDERS, JERKS AND SLIPS OUT OF GEAR ... FORD WON'T DO IT AND LET ME BUY THE CAR WITHOUT SAYING A WORD EVEN THOUGH THEY KNEW THE HUNDREDS OF COMPLAINTS AND LAWSUITS THEY HAVE HAD IN THE PAST. *TR
ON SEVERAL OCCASIONS (WHILE PULLING INTO TRAFFIC). FROM A STOP THE TRANSMISSION REVS BUT CAR WILL NOT ACCELERATE. THIS IS A SAFETY ISSUE THAT NEEDS TO BE ADDRESSED. THIS CAR WAS PURCHASED NEW FOR MY DAUGHTER SO SHE WOULD HAVE A SAFE RELIABLE VEHICLE TO DRIVE TO SCHOOL. A TRANSMISSION CAUSING A LOSS OF ACCELERATION WHILE IN NORMAL DRIVING CONDITIONS IS NOT SAFE OR RELIABLE. *TR
ON NUMEROUS OCCASIONS, WHEN LEAVING A STOP SIGN/LIGHT, THE CAR WILL SHUDDER AND CHOKE AS IF IT GOING TO TURN OFF. THE CAR IDLES AROUND 750 RPMS WHEN THIS OCCURS. I AM NOT SURE IF THAT IS ABNORMAL OR NOT. UNFORTUNATELY, IT FEELS AS IF THE ISSUE IS OCCURRING MORE FREQUENTLY. FOR EXAMPLE, I HAVE NOTICED WHILE THE CAR IS IN MOTION AND AT VARIOUS SPEEDS THAT SOME TIMES WHEN I ATTEMPT TO ACCELERATE THE CAR WILL NOT RESPOND AS IT SHOULD WHILE OTHER TIMES IT WILL RESPOND QUITE QUICKLY AND AS I WOULD EXPECT. MY CONCERN IS IF THE ISSUE IS GETTING WORSE, WILL I BE PUT IN A POTENTIALLY HAZARDOUS SITUATION THAT COULD CAUSE AN ACCIDENT. *TR
WHILE DRIVING IN STOP AND GO TRAFFIC THE CAR ACCELERATED, LURCHING FORWARD, INSTEAD OF STOPPING WHEN THE BRAKES WERE APPLIED, CAUSING ME TO STRIKE THE CAR IN FRONT OF ME. CAR TRANSMISSION REVVED AND GAVE THE SOUND OF A CAR SHIFTING GEARS, AND CONTINUED TO REV FOR SEVERAL SECONDS AFTER IMPACT. *TR
WHEN PULLING FORWARD OUT OF A GAS STATION, I HIT THE ACCELERATOR, THE CAR STARTED SHUTTERING AND JUMPING, THEN REED UP TO 3,000 RPM AFTER I TOOK MY FOOT OFF THE GAS, I WAS ONLY TRYING TO GO FORWARD ABOUT 20 FEET. IT THEN KEPT GOING WITHOUT ANY INPUT FROM ME AS THE DRIVER. I HAD TO HIT THE BRAKE ALL THE WAY DOWN TO STOP IT AND PREVENT THE CAR FROM GOING INTO ANOTHER VEHICLE. THE CAR THEN SHIFTED REALLY HARD AND ALMOST LURKED MY PASSENGER INTO THE DASHBOARD. THIS TRANSMISSION IS NOT SAFE AND THIS WAS NOT THE FIRST TIME IT HAS HAPPENED. *TR
THE VEHICLES TRANSMISSION WAS MAKING NOISES, SHUTTERING AND HESITATING WHEN TAKING OFF. I TOOK IT TO THE DEALER 3 TIMES AND FINALLY ON THE THIRD TIME (AFTER GETTING THE REGIONAL FORD CUSTOMER SERVICE REPRESENTATIVE INVOLVED) THEY TOLD ME THAT THEY HAD TO REPLACE THE AUTOMATIC CLUTCH. THEY KEPT THE CAR FOR A WEEK AND WHEN I GOT IT BACK I HAVE TO ADMIT IT DROVE BETTER. HOWEVER NOW 9 MONTHS AND 15K MILES LATER THE TRANSMISSION IS MAKING THE SAME NOISES AGAIN AND IT IS NOT SHIFTING PROPERLY. THE VEHICLE IS DOING EXACTLY WHAT IT DID WHEN IT ONLY HAD 400 MILES ON IT. I DID SOME RESEARCH AND FOUND OUT THAT A LOT OF PEOPLE ARE HAVING THIS SAME PROBLEM WITH THE FORD FOCUS. *TR
WHILE TAKING TURNS AT 10 - 15 MPH SPEED AND/OR WHILE ACCELERATING FROM A STOP, THE VEHICLE GIVES OUT A SERIES OF RATTLING NOISES WITH THE TRANSMISSION. THIS SEEMS TO OCCURS AT NO / PARTIAL THROTTLE BEING APPLIED. AT TIMES, WHILE ACCELERATING FROM STOP, THE VEHICLE SHATTERS QUITE STRONGLY. THE SHUDDER IS PRETTY STRONG WHEN IT OCCURS WHEN ACCELERATING FROM A STOP ON AN INCLINE. *TR
WE WERE SITTING AT A STOP LIGHT ON A SLIGHT INCLINE (NO MORE THAN A DRIVEWAY). WHEN THE LIGHT TURNED GREEN, I TOOK MY FOOT OFF OF THE BRAKE AND THE CAR STARTED ROLLING BACKWARD. I APPLIED NORMAL GAS PEDAL AND IT STILL ROLLED BACK. I GAVE IT MORE THROTTLE FOR A SECOND AND THE TRANSMISSION FINALLY CAUGHT. FORTUNATELY, WE AVOIDED ROLLING INTO THE CAR BEHIND US. THE CAR PROBABLY ROLLED BACK THREE OR FOUR FEET BEFORE ENGAGING. SINCE THE CAR WAS PURCHASED NEW, IT SHUDDERS WHEN LEAVING A STOP, AND HAS A GRINDING NOISE IN THE FRONT WHEN GOING UPHILL AND TURNING TO THE LEFT. IN OTHER WORDS, IT HAS THE SAME ISSUES AS ALL OF THE OTHER COMPLAINTS PEOPLE HAVE POSTED ONLINE. WHEN WE BOUGHT THE CAR, WE WERE TOLD THAT AFTER A 1,000 OR SO MILES OF DRIVING, THE TRANSMISSION WOULD "LEARN" OUR DRIVING HABITS AND BE SMOOTH..........RIGHT. WHEN I TALKED TO THE LOCAL FORD DEALER'S SERVICE DEPT., I WAS TOLD THESE ARE JUST CHARACTERISTICS OF THESE TRANSMISSIONS. IF THESE ARE PROPERTIES OF A NORMAL FORD DUAL-CLUTCH TRANSMISSION, THEY SHOULD BE ASHAMED. *TR
WHEN TRYING TO ACCELERATE FROM A STOP, CAR SHUTTERS. IT CAN HAPPEN WITH USING NO FORCE ON THE GAS OR USING FULL FORCE ON THE GAS. CAR SHUTTERS AND EVEN MAKES A RATTLING NOISE. *TR
WHILE DRIVING CAR SUDDENLY BEGAN TO LOOSE RPM, MOTOR QUIT RUNNING, COULD NOT RESTART. VEHICLE HAD TO BE TOWED. I WAS TOLD THE MOTOR WAS BAD AND WOULD HAVE TO BE REPLACED, THE NEXT DAY WAS TOLD THE FUEL PUMP WAS BAD AND WAS ALL THAT WAS NEEDED REPLACED, THEN WAS TOLD THE PROBLEM WAS CAUSED BY "BAD FUEL" AND NOT COVERED BY MY EXTENDED WARRANTY. I GET GASOLINE AT SAME PLACE, THEY TELL ME THERE HAVE BEEN NO OTHER COMPLAINTS ABOUT PROBLEMS WITH FUEL. ONLY LAST MONTH I NOTICED OIL ON SIDES OF CAR AND THE WATER PUMP WAS REPLACED, WAS TOLD BY MECHANIC AT FORD THAT THE "OIL AND WATER WERE MIXING". ALL THIS SOUNDS A LITTLE TOO WEIRD TO BE HAPPENING TO A 2014 VEHICLE AND I AM NOT HAPPY ABOUT HAVING TO SPEND OVER $500 TO REPAIR A CAR THIS NEW. *TR
MY FORD FOCUS SHUTTERS, GRINDS EVERY TIME I GO FROM ONE GEAR TO ANOTHER GEAR. THE CAR STARTS TO SHUTTER BADLY AS I PUT IT IN REVERSE, AND JUMPS WHEN I GAVE IT GAS. I HIT ANOTHER CAR. I HAVE BEEN BACK TO THE FOOD DEALER 2X WITH THE COMPLAINTS THAT THE CAR, SHUTTERS, GRINDS LIKE IT WONT GO INTO GEAR. THEY KEEP GIVING ME THE RUN AROUND. *TR
TL* THE CONTACT OWNS A 2014 FORD FOCUS. WHILE DRIVING APPROXIMATELY 65 MPH, THE TRANSMISSION FAILURE WARNING LIGHT ILLUMINATED AND THE VEHICLE STARTED TO HESITATE AND SHAKE. THE VEHICLE WAS BROUGHT TO A COMPLETE STOP AND FAILED TO SHIFT INTO REVERSE. THE NEXT DAY, THE VEHICLE WAS TOWED TO THE DEALER. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 21,000. THE VIN WAS NOT AVAILABLE.
HELLO I PURCHASED MY 2014 FORD FOCUS SEPT 1, 2014 DECIDED TO GET A FORD BEING THAT I'VE HAD NOTHING BUT TOYOTA COROLLAS IN THE PAST AND A PLYMOUTH NEON THAT WAS GIVEN TO ME BUT PREFER COROLLAS ANYWAYS SOON AFTER I WAS DRIVING IT I NOTICED A JERKING, REVVING ON TAKE OFF AT FIRST I THOUGHT OK IT'S JUST ME BUT WHEN MY SISTERS NOTICED IT AND MY BROTHER WHILE HE TOOK IT TO THE STORE THAT'S WHEN I KNEW IT WASN'T JUST ME. THE CAR FEELS LIKE IT HAS NO POWER UPON TAKE OFF WHICH MAKES ME REALLY UNCERTAIN AND AFRAID I DON'T FEEL INSURE LETTING ANYONE RIDE WITH ME. I DRIVE UP ORTEGA HWY A LOT SINCE MY SON LIVES IN MISSION VIEJO IT'S A VERY UP HILL RIDE THE CAR JERKS A LOT AND AGAIN HAS NO POWER I LITERALLY HAVE TO GIVE IT GAS FOR IT TO MOVE. I HAVE TAKEN IT IN TWICE NOW TO GET CHECKED AND BOTH TIMES THEY PERFORMED A UPDATE ON THE ENGINE WAS WHAT I WAS TOLD AND THAT THE CAR WAS FINE. I AM NOT HAPPY WITH MY CAR I FEEL THAT I GOT RIPPED OF THEY SHOULD DISCONTINUE THIS CARS INSTEAD OF SELLING THEM THEY ARE VERY HAZARDS AND SHOULD NOT BE OUT ON THE ROADS. I AM CONTINUING MAKING MY PAYMENTS SINCE I DON'T WANT IT TO AFFECT MY CREDIT BUY I AM NOT TO HAPPY SINCE THE CAR I THOUGHT WAS IN GOOD STANDARDS IS NOT I WISH I WOULD OF KNOWN THIS WHEN I WAS BUYING THIS TYPE OF VEHICLE I WAS NEVER INFORMED OF THE KIND OF TRANSMISSION I KNOW THAT I DID TELL THEM I WANT A AUTOMATIC NOT A DUAL AUTOMATIC AND STANDARD TRANSMISSION NOT A HAPPY PERSON RIGHT NOW. VERY DISAPPOINTING. *TR
MY FORD FOCUS EV SHUT DOWN WITH NO REASON WHILE I WAS DRIVING, IT HAPPENED TWICE IN A WEEK. EVEN AFTER I UPDATED THE SOFTWARE. WHILE REBOOTING TOOK MOVE THAN ONE MINUTE, AFTER I TRIED TO TURN OFF EVERYTHING, THE POWER WAS STILL ON FOR A WHILE. *TR
THERE IS A GRINDING NOISE AND SHUDDERING ISSUES WITH THE VEHICLE. THE CAR HAS VERY POOR ACCELERATION AT TIMES AS THE TRANSMISSION SEEMS TO SLIP. NOW AT 10,000 FORD IS GOING TO REPLACE THE CLUTCHES. HOWEVER, I AM STILL DRIVING THE CAR AS THE PARTS ARE BACK ORDERED SO I ASSUME THIS IS A COMMON ISSUE. *TR
I HAVE A MANUAL TRANSMISSION. ON SEVERAL OCCASIONS OVER THE PAST YEAR, THE CAR WILL BE ACCELERATING AND WITH OUT WARNING, THE POWER TRAIN WILL PAUSE/SEEM TO SLIP/SLIGHT SHUDDER FOR A SECOND OR TWO AND THEN THE VEHICLE RESUMES OPERATING NORMALLY. GENERALLY, THIS HAPPENS IN THE MORNING AFTER DRIVING FOR ABOUT A MILE. HAPPENS IN DIFFERENT SEASONS OF THE YEAR. DOES NOT SEEM TO HAPPEN RIGHT AS I SHIFT INTO THE NEXT GEAR UP. I AM GENUINELY CONCERNED THAT I WILL BE DRIVING AT SOME POINT AND LOSE MY POWER TRAIN IN A SITUATION THAT WILL PUT ME AT RISK (MERGING INTO TRAFFIC, TURNING ACROSS TRAFFIC, CROSSING A RAILROAD CROSSING, OR OTHER SITUATION IN WHICH I HAVE TO MOVE OR FEAR RISK OF BEING HIT). THERE HAS NOT BEEN A REPEATABLE EXPERIENCE THAT WOULD MAKE TAKING THE CARE IN FOR SERVICE EFFECTIVE. I AM PAST THE WARRANTY PERIOD OF 36,000 MILES (I DRIVE ABOUT 100 MILES PER DAY IN MY COMMUTE) AND I FEAR THAT I WILL BE STUCK WITH EXPENSIVE BILLS TO FIX WHAT IS CLEARLY A DEFECT ISSUE. OR WORSE YET, GET HURT/INJURED OR POSSIBLY KILLED BECAUSE OF THE LOSS OF MY POWER TRAIN. *TR
TL* THE CONTACT OWNS A 2014 FORD FOCUS. THE CONTACT STATED THAT WHILE DRIVING AT VARIOUS SPEEDS, THE VEHICLE JERKED AND ACCELERATED IN EXCESS INDEPENDENTLY. THE VEHICLE WAS TAKEN TO A DEALER. THE TECHNICIAN DIAGNOSED THAT THE SEALS NEEDED TO BE REPLACED. THE VEHICLE WAS REPAIRED HOWEVER, THE FAILURE RECURRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 11,000. THE VIN WAS UNAVAILABLE.
WHEN ACCELERATING FROM A STOP VEHICLE SHUTTERS, GRINDS AND JOLTS FORWARD. WHEN TURNING A LOUD GRINDING NOISE COMES FROM THE TRANSMISSION. AFTER TAKING THE CAR TO THE DEALERSHIP THE PROBLEM IS STILL NOT FIXED. I HAVE BEEN WAITING FOR THE PARTS TO COME IN FOR TWO MONTHS. I AM CONCERNED FOR THE SAFETY AND DRIVABILITY OF THE VEHICLE. *TR
WHEN I STEP ON THE GAS PEDAL THE CAR JERKS QUITE A FEW TIMES BEFORE ACCELERATING. DURING THAT TIME IT FEELS AS IF THE CAR WILL STOP WORKING. THIS HAPPENS SPORADICALLY DURING EVERY TIME I DRIVE. *TR
THIS IS THE SECOND TIME THAT MY CAR ACCELERATED ON ITS OWN, ONCE WHILE STOPPED, THE SECOND TIME WHILE DRIVING. THE FIRST OCCURRENCE OF OCCURRED WHILE STOPPED AT 0 MILES PER HOUR AT A DRIVE-THROUGH, I HAD TO PUSH ON THE BRAKES HARDER TO PREVENT THE CAR FROM HITTING THE CAR AHEAD OF ME. A SECOND OCCURRENCE OCCURRED YESTERDAY ON FEBRUARY 14 OF 2014. I WAS DRIVING AT 35 MILES PER HOUR IN A 45 MILES PER HOUR ZONE WHEN THE CAR AUTOMATICALLY WITHOUT WARNING ACCELERATED; I HAD TO STEER THE CAR INTO A SNOW BANK AND I ALMOST HIT A LARGE TREE I AM VERY CONCERNED ABOUT THE ABOVE OCCURRENCES AND I WILL GET IN TOUCH WITH MY FORD DEALERSHIP TOMORROW TO SEE WHAT CAN BE DONE AFTER THE FIRST INCIDENT I TOOK THE CAR TO THE FORD DEALERSHIP WART WAS EVALUATED AND I WAS ADVISED THAT THERE IS NOTHING WRONG WITH THE CAR. *TR
CAR MISS SHIFTS THROUGH THE FIRST 2 OR 3 GEARS. IT SOMETIMES LURCHES FROM STOP SIGNS AND SOMETIMES JUST WILL NOT GO. IT HAS ONE OF THE BAD TRANSMISSIONS EVERYONE IS COMPLAINING ABOUT AND FORD SERVICE SAYS IT FALLS WITHIN TOLERANCE. THEY TOOK IF FOR A DRIVE IN THE PARKING LOT ONLY. *TR
TL*THE CONTACT OWNS A 2014 FORD FOCUS. THE CONTACT STATED THAT WHILE TRAVELING 30 MPH, THE DRIVER SIDE AIR BAG DEPLOYED AND CAUSED THE CONTACT TO CRASH INTO THE SIDE OF A BRIDGE. THE CONTACT MENTIONED THAT IT FELT AS IF THE BRAKES FAILED AS WELL. THE CONTACT SUSTAINED MINOR INJURIES AND A POLICE REPORT WAS FILED. THE VEHICLE WAS DEEMED DESTROYED. THE VIN WAS UNKNOWN. THE FAILURE MILEAGE WAS UNKNOWN.
2014 FORD FOCUS THE TRANSMISSION STUTTERS, GRINDS AND IS VERY SHAKY. UPON ACCELERATION ITS VERY JUMPY AND STUTTERS AND FOLLOWED BY A GRIND NOISE. I TOOK THE CAR INTO THE DEALERSHIP, THEY REPLACED ALL THE INDIVIDUAL CLUTCHES. THEY TOLD ME DRIVE IT A BIT. THE STUTTER HAS STOPPED A LITTLE BUT IT STILL STUTTERS AND GRINDS. I TRIED TO IGNORE THIS FOR A WHILE BECAUSE IT IS VERY INCONVENIENT FOR YOUR VEHICLE TO BE IN SHOP. THEY SHOULD REALLY MAKE IT STANDARD FOR ALL FORD DEALERSHIPS TO PROVIDE A RENTAL CAR IF YOUR VEHICLE IS UNDER WARRANTY. I BOUGHT A NEW CAR SO THAT THERE WOULD NOT BE ANY PROBLEMS AND NOW I AM ALWAYS HAVING TO BRING IT IN. THE SECOND TIME I TOOK IT IN THEY TOLD ME THAT THEY RE PROGRAMMED IT. THE THIRD TIME I TOOK IT IN THEY TOLD ME THAT THEY REPROGRAMMED IT AGAIN AND A WEEK LATER IT IS STILL HAPPENING. THIS IS VERY CONCERNING AND UNSAFE. I DO NOT RECOMMEND THIS CARE TO ANYONE I KNOW, NOR WILL I. *TR
TOOK MY CAR TO THE FORD DEALERSHIP, FOR THE 5TIMES . TO BE LOOKED AT AGAIN FOR ALL THE PROBLEMS I AM HAVING AND THEY STATED THEY FOUND THE PROBLEM, LIKE EVERY TIME, WITH THE SHUDDERING AND HESITATION I WAS EXPERIENCING. THEY HAVE REPROGRAMMED, AND REPLACED THE CLUTCH AND COMPUTER AND ASKED THAT I DRIVE IT AGAIN FOR A BIT AND SEE IF THE PROBLEM RETURNS. THE PROBLEMS STILL REMAINS THE SAME, WITH NO HELP FROM DEALERSHIP, THEY JUST KEEP MAKING EXCUSES, REFUSING TO FACE THE PROBLEM, THEY TOLD ME AFTER MY 5TH TRIP AND WAIST OF TIME TO THINK ABOUT A NEW CAR, MY CAR IS BARELY EVEN 11 MONTHS OLD. THE LAST TIME IT WAS SERVICE THEY DIDN'T EVEN PUT BACK IN THE OIL PLUG, FOR AN OIL CHANGE I DIDN'T EVEN RECEIVE, MY CAR IS WORST EVERYDAY, I HAVE BOUGHT 4 VEHICLES MFRI! THIS DEALERSHIP AND IF THEY DON'T FACE THE FACTS AND FIX IT ITS GOING TO BE MY LAST , I CAN'T DEPEND ON MY CAR , I DON'T WANT TO BE STRANDED AND THE SAFETY HAZARDS FOR THESE SAME ISSUES ARE RIDICULOUS, I SHOULD NOT HAVE TO FEEL THREATENED OR AFRAID TO DRIVE MY OWN CAR . EVERYTIME I START !Y CAR AND START TO GO , I HAVE TO WORRY IF !Y CAR IS GOING TO GET STUCK IN GEAR AND ACCELERATE OR NOT STOP AT ALL, RESULTING IN AN ACCIDENT OR WORSE. *TR
I WAS TRAVELING AT APPROX 42 MPH WHEN ANOTHER VEHICLE FAILED TO YIELD AND TURNED LEFT INTO MY LANE. THE FRONT OF MY VEHICLE STRUCK THE PASSENGER SIDE OF OTHER VEHICLE. MY VEHICLE CONTINUED ON AN STRUCK CURB, COMING TO REST ON SIDEWALK. MY VEHICLE WAS A TOTAL LOSS. NO AIRBAGS DEPLOYED IN MY VEHICLE DURING ACCIDENT. *JS
I WAS DRIVING MY VEHICLE THRU A HOSPITAL PARKING LOT WITH MY FATHER IN THE CAR GOING ABOUT 3-5 MPH. I PRESSED THE GAS PEDAL AND THE ENGINE REVED HIGH BUT CAR DID NOT MOVE. IT WAS AS IF IN NEUTRAL EVEN THOUGH THE CAR WAS IN DRIVE. MADE AN APPT AT THE FORD SERVICE DEPARTMANT, BUT A DAY BEFORE THE APPT I WAS PULLING OUT OF MY NEIGHBORHOOD ONTO A MAIN ROAD WHEN IT "HESITATED" SO BADLY THAT I WAS ALMOST TBONED. SERVICE SAID IT NEEDED A SOFTWARE UPDATE. THEY SAID THAT THEY RECORDED SLIPPAGE AND THAT WITH THE UPDATE IT SHOULD BE FINE. THE CAR SINCE THEN HAS CONTINUED TO HESITATE AND SHIFT ROUGHLY. IT ROLLS BACK ON HILLS NOT STOPPING UNTIL EITHER MOMENTUM RUNS OUT OR I PRESS THE BRAKE. IT HAS EVEN GONE BACKWARDS ON A FLAT SURFACE WHILE IDELING. I ALMOST HIT ANOTHER VEHICLE! I HAVE TAKEN IT IN MULTIPLE TIMES-- THEY TELL ME ITS ALL NORMAL THAT I NEED TO LEARN HOW TO DRIVE THE CAR. THAT THEY CAN'T DUPLICATE THE ISSUE. WHILE AT THE DEALERSHIP EACH TIME SEVERAL OTHER FOCUS OWNERS CAME IN WITH SIMILAR PROBLEMS. THEY REFUSE TO HELP. THEY WANT TO UP MY PAYMENTS BY 100 BUCKS JUST TO SWAP TO A SAFER CAR. I EVEN SPOKE TO A CORPORATE MANAGER. SHE DID NOTHING EXCEPT SPEAK DOWN TO ME. I FINALLY SENT IN THE OFFICIAL NOTICE ABOUT CLAIMING ITS A LEMON. SOMETHING NEEDS TO BE DONE. *JS
SINCE I HAVE HAD MY 2014 FORD FOCUS IT HAS HAD MAJOR AUTOMATIC TRANSMISSION ISSUES. WHILE DRIVING AT SLOW SPEEDS, THE TRANSMISSION WILL OVER REV THE ENGINE, AND THIS SOMETIMES MAKES THE VEHICLE UNSAFE WHEN BRAKING. THE CAR WILL ROLL BACK ON HILLS, AND IT OFTEN MAKES A STRANGE RATTLING NOISE FROM UNDER THE CAR WHILE THE CAR IS TRYING TO CHANGE GEARS, THE SHIFT POINTS ARE NOT WHERE YOU SUSPECT THEM TO BE, AND WILL ALSO BEHAVE ODDLY. I HAVE HAD A PART IN THE TRANSMISSION REPLACED AND ON AN ADDITIONAL VISIT, HAVE ALSO HAD THE TRANSMISSION RESET TO FACTORY SPECIFICATIONS. THIS ISSUE IS ONGOING. I HAVE AN APPOINTMENT TO HAVE AN INTERNAL PART WITHIN THE TRANSMISSION REPLACED FOR THE SECOND TIME AT THE DEALERSHIP. THIS ISSUE IS STARTING TO BECOME A SAFETY CONCERN, AND NEEDS TO BE ADDRESSED! *JS
WHEN MOVING FROM A COMPLETE STOP OR ROLLING SLOWLY THE CAR SHAKES, MAKES GRINDING NOISES; VEHICLE HESITATES AND VIBRATES ALSO THE TRANSMISSION DOES NOT SHIFTING PROPERLY. I AM WORRIED WHEN I TRY TO MERGE ONTO A HIGHWAY FROM A SIDE ROAD, WHAT IS THIS CAR GOING TO DO. IS IT GOING TO THROW ITS FIT AND HESITATE AND SHAKE OR IS IT GOING TO MOVE SOMEWHAT SMOOTHLY. I NEVER KNOW HOW THE CAR WILL ACT. I DO NOT BELIEVE THIS IS VERY SAFE THAT THIS CAR HESITATES. MOVING FROM A STOP SIGN OR STOPLIGHT OKAY (IRRITATING) BUT TRYING TO MERGE OUT INTO TRAFFIC NOT SO WELL (DEADLY EVEN). FORD SAYS IT?S WITHIN SPECS AND OKAY BOTH AT THEIR DEALERSHIP AND FORD CUSTOMER SERVICE. FORD CUSTOMER SERVICE SAYS IT?S NORMAL TO HAVE SOME HESITATION AND SHAKING TO ME DOESN'T?T SEEM RIGHT. THE DEALERSHIP SAYS IT AN ONGOING PROBLEM FORD WON'T DEAL WITH. I CAN'T EVEN GET RID OF MY CAR AS I TRY TO TRADE IT IN AND I GET LAUGHED AT BY OTHER DEALERS. WHAT CAN BE DONE? *JS
WAS TAKING OFF FROM WORK - BARELY GOT OUT OF THE PARKING LOT AND THE CAR CAME UP WITH THE WARNING LIGHT AND SAID TO PULL OVER. BARELY PULLED OVER THE CAR SHUT OFF. DEALER HASN'T REALLY HAD TO WORK ON THEIR ELECTRIC CARS, HAD TO CONTACT THEIR ENGINEERING DEPARTMENT. NOW THEY SAY THEY HAVE TO REPLACE THE ELECTRICAL HARNESS OF THE CAR. CAR ALSO DOESN'T GRIP THE ROAD WHEN AT A STOP AND TRYING TO DO A QUICK PULL OUT TO MERGE INTO TRAFFIC. *TR
I HAVE A 2014 FORD FOCUS THAT SHAKES WHEN IT ACCELERATES, AT TIMES IS FEELS LIKE THERE IS NOT ENOUGH POWER. I GOT A SOFTWARE UPDATE YESTERDAY AND THE CAR STILL SHAKES, FORD SAYS ITS "NORMAL" DUE TO THEIR POWER SHIFT TECHNOLOGY. I DON'T FEEL COMFORTABLE WITH THEIR EXCUSE AND THEY SHOULD FIND A FIX FOR FOCUS' ASAP. *TR
THE VEHICLE HAS IDLE PROBLEMS SO I TOOK IT IN 1 MOUNT AFTER I BOUGHT THE CAR FORD SAID THEY FIXED IT BUT 2 MOUNTS LATER SAME PROBLEM THE CAR ACTUALLY JUMPED SPEED ALL THE SUDDEN AND RAN INTO DIVIDER THE BUMPER WAS WRECKED I TOOK IT TO FORD DEALER IN SAN JOSE THEY TOOK THE CAR IN AGAIN I TRY TO GET ANOTHER CAR BECAUSE IT'S NOT SAFE BUT FORD DENIED ME ,I HAVE SO MUCH ISSUE WITH FORD VEHICLE I HAD 2 FORD DIESEL TRUCKS WITH 6.0 ENGINE I SPENT AROUND 8,000 THOUSANDS DOLLARS FIXING IT NOW MY BRAND NEW CAR NOTHING BUT PROBLEM. I HURT MY NECK WHEN I HIT THE DIVIDER BUT ALL I ASK IS FORD TO BACK UP THERE MISTAKE ON VEHICLES I ALSO BOUGHT A NEW F150 THAT TRUCK RUNS GREAT BACK IN 2001. I JUST DON'T WANT TO DRIVE THAT CAR NO MORE IT'S VERY DANGEROUS. GOOD THING MY KIDS WAS NOT IN THE CAR THAT DAY.[XXX] INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6). *TR
THE VEHICLE SHUT OFF WHILE LEAVING THE FREEWAY. *TR
WHEN STARTING OFF FROM A STOP, WHEELS HAVE A JERKY AND SHUTTERY FEELING LIKE I TOOK OFF TOO FAST EVEN THOUGH I DON'T. ALSO, WHEN ACCELERATING THE RPM'S GO UP WAY TOO FAST AND COME DOWN SLOWLY. *TR
WHILE DRIVING IN NORMAL TRAFFIC, THE VEHICLE SHOWED A "STOP SAFELY NOW" WARNING AND THEN LOST ALL POWER. HAD TO PUSH THE CAR OUT OF TRAFFIC BECAUSE OF LOSS OF POWER. POWER STEERING AND BRAKES ALSO STOPPED FUNCTIONING. VEHICLE HAD TO BE TOWED TO DEALERSHIP. *TR
I BACKED OUT OF A PARKING SPOT. WHEN I PUT THE CAR IN DRIVE, THE CAR ACCELERATED WITH OUT ME PUSHING THE GAS PEDAL, I ATTEMPTED TO STOP BY APPLYING THE BRAKE AND STRUCK ANOTHER CAR. THE BRAKES COULD NOT STOP MY CAR. *TR
I WAS DRIVING THE VEHICLE WHEN THE "STOP SAFELY NOW" (SSN) FLASHED ON THE DASH AND THE CAR STARTED BEEPING. I SLOWED DOWN AND WAS ABLE TO GET OFF THE ROAD. THE CAR THEN DIED AND WAS INOPERABLE. I GOT OUT TO LOOK AROUND THE CAR AND MAKE SURE THERE WERE NO FLAT TIRES - EVERYTHING SEEMED FINE. AFTER A FEW MINUTES - I WAS ABLE TO START THE CAR AND IT WORKED AS USUAL. THE CAR SEEMED FINE SO I KEPT DRIVING IT WITHOUT INCIDENT UNTIL JANUARY 6TH, 2015 WHEN I WAS DRIVING THE 3 KIDS HOME FROM SCHOOL - THE BATTERY HAD 75% ON IT AND THE SSN FLASHED ON MY DASHBOARD. I SLOWED DOWN COMING TO A LIGHT - AND THE CAR WENT COMPLETELY DEAD - I TRIED TO MOVE IT OUT OF THE LANE TO THE SIDE OF THE ROAD - BUT THERE WAS NO POWER TO DO THAT. WE WERE STOPPED IN THE LANE OF A BUSY 4 LANE ROAD. THERE WAS NO WAY AROUND OUR CAR WITHOUT CARS MERGING INTO THE OTHER LANE. IT WAS VERY DANGEROUS AND UNSAFE FOR OUR FAMILY. I CALLED AAA TO HAVE THE CAR TOWED. I TRIED EVERY FEW MINUTES TO START THE CAR - BUT IT WOULDN'T WORK. FINALLY AFTER 15 MINUTES - I STARTED THE CAR AND IT ACTED AS IF NOTHING WAS WRONG. I DROVE THE CAR TO THE DEALER AND THEY SAID THE CODE POA0A: 01-08-PCM SHOWED - THEY RESET IT AND SAID NO NEW CODE CAME UP WHEN THEY TEST DROVE IT. NOW A WEEK LATER - I AM DRIVING THE CAR ON 1/14/15 AND THE SSN COME ON AGAIN. I SLOW DOWN - THE CAR WON'T MOVE OR RESTART. I WAIT 10 MINUTES. THE CAR STARTED AND I DROVE IT BACK TO THE DEALER - THE SAME CODE APPEARED. THEY RESET IT - BUT NOW WANT TO KEEP THE CAR UNTIL THEY CAN GET IT TO STALL ON THEM. THERE IS VERY LITTLE TIME FROM WHEN THE SSN FLASHED AND BEEPS TO PULL OF THE ROAD AND GET OUT OF HARMS WAY. THE LAST 2 TIMES IT HAPPENED I WAS STUCK IN THE LANE OF TRAFFIC AND COULD NOT MOVE THE CAR. *TR
WHEN IDLING OR BEGINNING TO ACCELERATE, THE CAR JUMPS. I DON'T KNOW IF IT IS A CLUTCH OR TRANSMISSION PROBLEM. THIS BEGAN THE FIRST WEEKEND I OWNED THE CAR, AUGUST 28, 2014. I WAS TOLD THAT THE ENGINE NEEDED TIME TO "GET USED" TO ME AS A DRIVER, AND THAT THIS IS A DOUBLE CLUTCH SYSTEM, BY THE FORD DEALER I BOUGHT THE CAR FROM. HE SAID IF IT CONTINUED, THEN BY ALL MEANS, SCHEDULE IT FOR REPAIR. IT CONTINUED TO HAPPEN, JUMP/JERK AT SLOW ACCELERATION. I BROUGHT IT TO THE FORD DEALERSHIP ON 12/12/14. I AM SCHEDULED TO HAVE THE CAR LOOKED AT ON 1/27/2015, THAT IS THE EARLIEST DATE THEY WOULD GIVE ME AFTER THE FORD DEALERSHIP INFORMED ME THAT THIS WAS A SPECIAL REPAIR AND THEY ONLY TAKE IN SO MANY FORD FOCUS CARS AT A TIME. THEY ALMOST TRIED TO TALK ME OUT OF SCHEDULING THE APPOINTMENT, THE CLERK SAID THERE WERE NO AVAILABLE APPOINTMENTS AND THEY WOULDN'T BE SCHEDULING ANY MORE FOR AT LEAST IN TO FEBRUARY. I WAS PERSISTENT. *TR
TL* THE CONTACT OWNS A 2014 FORD FOCUS. WHILE DRIVING 60 MPH, THE CHECK ENGINE WARNING LIGHT ILLUMINATED AND THE VEHICLE STALLED. THE FAILURE RECURRED SEVERAL TIMES. THE VEHICLE WAS TAKEN TO THE DEALER, BUT WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 10,000.
TRANSMISSION IS VERY SPORADIC WHEN STARTING FROM A LIGHT. CARS JUMPS FROM FIRST GEAR TO 3RD AND BACK TO SECOND. IT IS HAVING A DIRECT IMPACT ON DRIVING OF THE VEHICLE. I HAVE CONTACTED THE DEALER AND I WAS TOLD FORD ENGINEERING HAS HAD SOME DIFFICULTY IN GETTING THE TRANSMISSION TO REACT EFFECTIVELY WITH THE COMPUTER TO MAKE THE SHIFTING SMOOTH. I NOW HAVE OVER 60,000 MILES ON MY VEHICLE - OUT OF WARRANTY AND THIS ISSUE SEEMS TO BE GETTING WORSE. *TR
THE CAR WILL LOOSE POWER WHILE PULLING INTO TRAFFIC; CAUSING THE CAR TO SLOW OR STOP WHILE MERGING OR PULLING INTO TRAFFIC, TRANSMISSION SLIPS, RPM'S HIGH WHILE STOPPED CAUSING CAR TO SPIN TIRES WHEN LETTING OFF THE BRAKE, CAR WILL SHUTTER, JERK AND STALL WHEN ACCELERATING AND LOST OF POWER. ELECTRICAL - LOW GAS WARNING LIGHT AND GAS GAUGE ISN'T CONSISTENT, MILES TO EMPTY WILL DROP 3 TO 5 MILES WITHOUT WARNING WITHIN 1/2 MILE OR SO. RETURNED CAR TO DEALER AND WAS TOLD NOTHING IS WRONG WITH IT, THEY DIDN'T TAKE IT OUT FOR A TEST DRIVE. SECOND APPOINTMENT HAS BEEN MADE WITH ANOTHER FORD DEALER. VARIOUS COMPLAINTS HAVE BEEN MADE BY OTHER DRIVERS OF THIS CAR TO VARIOUS WEBSITES AND WORD OF MOUTH; AND TO FORD WITH NO SOLUTION. *TR
I BOUGHT THIS CAR BRAND NEW. I'M A SINGLE MOM WITH A TIGHT BUDGET SO I WAS LOOKING FOR A VERY DEPENDABLE CAR. I STARTED NOTICING ACCELERATION PROBLEMS AFTER THE FIRST FEW WEEKS OF BUYING THE CAR. WHEN I WOULD GO DRIVE UP THE RAMP ON TO THE FREEWAY, I WASN'T ABLE TO SPEED UP WITH THE FLOW OF TRAFFIC. THIS CAUSED EXTREME SAFELY ISSUES AS DRIVERS WOULD HONK AND GET BACKED UP BECAUSE I WASN'T ABLE TO ACCELERATE. I ALSO NOTICED A CLICKING SOUND WHEN WITHIN THE FIRST FEW SECONDS OF ACCELERATING AFTER A STOP. IT SOUNDED LIKE SOMETHING WAS LOOSE OR BROKEN IN THE ENGINE. MY MOM CAME TO VISIT AFTER 2 MONTHS OF HAVING THE CAR. SHE DROVE THE CAR AND SAID THIS DOESN'T SEEM RIGHT, TAKE IT IN. SO I BROUGHT IT TO MY FORD DEALER. I SAID THIS CAR DOES NOT DRIVE SAFE. I DON'T FEEL SAFE DRIVING WITH MY 5 YEAR OLD DAUGHTER. THEY SAID THEY WOULD FIX IT AT NO COST. THEY HAD THE CAR FOR 10 DAYS. ONCE I GOT THE CAR BACK, I STILL NOTICED SOME OF THE SAME PROBLEMS, BUT THE MECHANIC TOLD ME "IT WILL TAKE ABOUT 1000 MILES MORE BEFORE THE ENGINE STARTS TO RUN NORMAL." THAT WASN'T VERY SATISFYING TO HEAR. PRESENTLY, I STILL HAVE THE CAR. IT STILL HAS SAFETY ISSUES. I DON'T DRIVE LONG DISTANCES IN IT, BECAUSE I DON'T FEEL SAFE. I AM VERY DISAPPOINTED WITH FORD MOTOR COMPANY. I'VE SAVED UP HARD EARNED MONEY TO HAVE A DEPENDABLE/SAFE CAR FOR MY DAUGHTER AND I AND I HAVE THE EXACT OPPOSITE. I WILL NEVER PURCHASE A FORD AGAIN. *TR
CAR SHUDDERS ON ACCELERATION FROM A STOP AND JERKS AND LUNGES UPON ACCELERATION FROM A SLOWDOWN. TRANSMISSION SLIPS GEARS AND ALSO HITS A DEAD SPOT CAUSING A LACK OF ACCELERATION AROUND GEAR 2-3. RPM'S REV UP WITH NO ACCELERATION AND THEN DROPS QUICKLY WITH A HESITATION BEFORE A REDUCTION OF SPEED. CAR CAN LUNGE WHEN PRESSING ACCELERATOR WHEN YOU DON'T WANT IT TO GO THAT HARD AND THE OPPOSITE HAPPENS ON HIGHWAY MERGES WHEN YOU NEED THE CAR TO GO AND IT WON'T DUE TO THE TRANSMISSION BOTTOMING OUT. PROBLEMS GET WORSE THE LONGER AND FARTHER YOU DRIVE THE CAR. HAD AT THE DEALER 3 TIMES NOW, REPROGRAMMED CLUTCH LAST TIME BUT SAY THE ISSUES FOUND ARE "NORMAL" AND THAT FORD MADE THE TRANSMISSION TO DO JUST AS THE PROBLEMS STATE TO MAKE THE CAR FEEL MORE LIKE A MANUAL THAN AN AUTOMATIC. THIS CAR IS AN ACCIDENT WAITING TO HAPPEN AND FORD ISN'T DOING ANYTHING ABOUT IT. *JS
THE CAR STUMBLES AND HESITATES ON TAKE OFF, WHEN TURNING CORNERS THERE IS A NOISE WHEN ACCELERATING AND WHEN TURNING CORNERS IT STUMBLES AND HESITATES. *TR
AT AROUND 24,000 MILES OUR 2014 FOCUS TRANSMISSION STARTING SHUTTERING DURING TAKE-OFF, MOST NOTABLY BETWEEN 1ST AND 2ND GEAR. IT IS UNPREDICTABLE AND SOMETIMES DANGEROUSLY HESITANT TO GET GOING. YOU HAD BETTER HOPE THE DAY YOU REALLY NEED THE CAR TO MOVE IT DOES; BUT NOT SURGE UNEXPECTEDLY. THE MOST FRUSTRATING POINT IS FORD SAYS IT'S NORMAL. NORMAL! I HAVE DRIVEN CARS WITH AUTOMATIC AND MANUAL TRANSMISSIONS FOR OVER 35 YEARS NEVER, HAS THIS BEEN NORMAL!!! *TR
TRACTION CONTROL ISSUE.... DURING SNOWSTORM , TRYING TO DRIVE UP A HILL WITH A LEFT HAND TURN , TIRES LOST TRACTION AND CAR ELECTRONICALLY REDUCED RPM SPEED... LOSS OF SPEED ALMOST SENT CAR SIDEWAYS INTO DITCH. HAD TO TURN AROUND AND GET RUN AT HILL 4 MORE TIMES.... EACH TIME WHEN TRACTION WITH TIRES WAS BROKEN ...RPMS WERE DROPPED TO NOTHING LEAVING CAR STOPPED NEAR STALLING IN MIDDLE OF HILL. WILL BE DEALING WITH DEALERSHIP SOON.. I FEEL THAT THE FIX FOR THIS IS GOING TO BE REMOVE FUSE FOR TRACTION CONTROL.....OR DISABLE TRACTION CONTROL SYSTEM.. THIS CAR IS A STICK SHIFT... I CAN SEE HOW ANOTHER 120 REPORTS ON THIS PAGE WITH AUTO TRANSMISSIONS, MAY BE THE SAME ISSUE..... *TR
JERKS AT START, HEAVY SHUDDERS 10 T0 20, RPM PEAKS SUDDENLY; BUT CAR DOESN'T ACCELERATE (RPM DROPS DOWN QUICKLY AND CAR ACCELERATES) WHILE CRUISING AROUND 40 TO 45 CAR SHUDDERS AS IF CLUTCH IS SLIPPING WHEN TRYING TO ACCELERATE LIGHTLY; BUT DURING THIS TIME THE CAR DOESN'T ACCELERATE. TRIED MODIFYING DRIVING BY CHANGING EASING ACCELERATOR WHEN IT SEEMS TO SHIFT/ WHEN RPM DROPS FOR A SHIFT - DOESN'T HELP. DEALER HAS REPROGRAMMED AND THEN SUBSEQUENTLY CHANGED THE CLUTCH ASSEMBLY AND SEALS. DIDN'T HELP AND CAUSED THE PROBLEMS AT HIGHER SPEEDS. WILL TAKE BACK TO DEALER TO SEE WHAT ELSE CAN BE DONE
TL* THE CONTACT OWNS A 2014 FORD FOCUS. THE CONTACT STATED THAT WHILE DRIVING AT APPROXIMATELY 10 MPH, A FLAT BED TRUCK CRASHED INTO THE REAR OF THE CONTACT'S VEHICLE. THE AIR BAGS DID NOT DEPLOY. AS A RESULT, THE CONTACT STATED THERE WAS AN ABNORMAL NOISE COMING FROM THE REAR OF THE VEHICLE. THE CONTACT DISCOVERED THAT THE FRONT BUMPER DETACHED FROM THE VEHICLE. A POLICE REPORT WAS FILED AND THERE WERE NO INJURIES REPORTED. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 51.
STOP SAFELY NOW ERROR MESSAGE DISPLAYED ALONG WITH MULTIPLE OTHER ERROR MESSAGES (TIRE FAULT, ENGINE COOLANT ERROR, REAR PARKING SENSOR ERROR, ETC). CAR IS BRAND NEW AND UNABLE TO DRIVE. *TR
2014 FORD FOCUS SE HAS A HESITATION ON ACCELERATION (PERHAPS TRANSMISSION OR ENGINE COMPUTER) THAT HAS ON MULTIPLE OCCASIONS WHILE MERGING INTO HEAVY TRAFFIC, CREATING HAZARDOUS SITUATION. *MW THE CONSUMER STATED SEVERAL REPROGRAM FUNCTIONS WERE PERFORMED BY THE DEALER. THE CONSUMER STATED FREQUENTLY, ON A COLD START-UP, WHEN HE SHIFTED FROM REVERSE TO DRIVE THE VEHICLE HESITATED BRIEFLY AS IF IT WAS NOT IN THE CORRECT GEAR. *JB
TL* THE CONTACT OWNS A 2014 FORD FOCUS. THE CONTACT STATED THAT WHILE DRIVING APPROXIMATELY 30 MPH, THE AUTOMATIC TRANSMISSION CHANGED GEARS WITHOUT WARNING. THE FAILURE OCCURRED ON SEVERAL OCCASIONS. THE VEHICLE WAS TAKEN TO A DEALER WHERE IT WAS DIAGNOSED THAT THE TRANSMISSION CLUTCH NEEDED TO BE REPLACED. THE VEHICLE WAS REPAIRED BUT THE FAILURE PERSISTED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS 12,000.
DURING DRIVING IN THE RAIN AND THE CAR HAD THE "STOP SAFELY" LIGHT COME ON AND IT STALLED IN THE MIDDLE OF THE ROAD. I HAD MY KIDS WITH ME AND TRAFFIC BEHIND ME WHEN THIS HAPPENED. THIS HAPPENED TWICE IN A MATTER OF COUPLE OF HOURS. IT AGAIN HAPPENED ON DECEMBER 3, AS I BRAKED AT A RED LIGHT. *JS
BRAND NEW 2014 FORD FOCUS ELECTRIC - LESS THAN 200 MILES ON ODOMETER. DRIVING ON 35MPH ROAD DURING EVENING RUSH HOUR THE CAR SUDDENLY FLASHED A "STOP SAFELY NOW" WARNING ON THE DASH. AS I LOOKED FOR A PLACE TO PULL OVER THE CAR SHUT DOWN COMPLETELY (DASH GAUGES WENT DARK...ESTIMATED LESS THAN 10 SECONDS AFTER WARNING MESSAGE). FORTUNATELY I WAS ABLE TO COAST INTO A PARKING LOT BECAUSE I WAS AT SPEED BUT I LOST POWER STEERING. HEADLIGHTS FLICKERING, RELAYS CLICKING, ETC. I CALLED FORD ROADSIDE ASSISTANCE FOR A TOW. HAD THIS HAPPENED AT A FASTER SPEED ON A HIGHWAY, I OR OTHER DRIVERS COULD HAVE BEEN KILLED OR SEVERELY INJURED. FORD SUPPOSEDLY CORRECTED THIS DEFECTED IN EARLIER MODELS YEARS. AT THIS POINT I DO NOT FEEL SAFE DRIVING THE VEHICLE UNTIL I HAVE POSITIVE CONFIRMATION THE PROBLEM HAS BEEN IDENTIFIED AND CORRECTED. FORD IS GOING TO KILL SOMEONE IF THEY DON'T GET THIS CORRECTED! AT HTTP://WWW.MYFOCUSELECTRIC.COM/FORUM/VIEWTOPIC.PHP?F=15&T=900&SID=8BB1F29CEE82B54E62BB67213B1B3B1D&START=500 THERE ARE A STRING OF COMPLAINTS FROM FORD FOCUS ELECTRIC OWNERS ON THIS DANGEROUS DEFECT. *TR UPDATED 1/21/2016*JS
THREE SEPARATE TIMES WHILE BACKING UP FROM PARKING SPACES AND WHILE PULLING FORWARD, THE STOP SAFELY NOW LIGHT CAME ON AND THE CAR LOST ALL POWER. I WAS ABLE TO RESTART AND DRIVE NORMALLY BUT HAVE HEARD OF THIS CONDITION HAPPENING WHILE AT SPEED. CAR IS IN DEALERSHIP FOR REPLACEMENT OF HIGH VOLTAGE WIRING HARNESS. *JS
ON AUGUST 27, 2014 I WAS IN THE PROCESS OF MAKING A RIGHT TURN FROM WEST BOUND ADAMS STREET TO NORTH BOUND 19TH AVENUE IN PHOENIX ARIZONA WHEN THE CAR STOPPED MOVING FORWARD. THE CAR ACTED AS IF IT WENT OUT OF GEAR; ENGINE WAS STILL RUNNING, BUT CAR WAS NOT MOVING FORWARD. THEN SUDDENLY THE CAR JERKED GOING FORWARD AT AN UNCONTROLLABLE SPEED. I WAS NOT ABLE TO CONTROL THE CAR AS IT DROVE INTO THE WRONG LANE OF TRAFFIC. I WAS FORTUNATE THERE WAS NOT ANOTHER CAR IN THAT OTHER LANE AT THAT TIME. I FILED A COMPLAINT ABOUT THIS CAR PREVIOUSLY, PRIOR TO THIS INCIDENT OCCURRING. I HAD READ THAT THERE ARE A LOT OF OTHER COMPLAINTS REGARDING THE FORD FOCUS AND THERE IS A CURRENT CLASS ACTION LAW SUIT IN THE STATE OF CALIFORNIA. FORD IS ATTEMPTING TO HIDE THEIR DEFECTIVE BY ATTEMPTING TO REPROGRAM THE COMPUTER AND DENYING ANY DEFECT. THE CAR HAS TRANSMISSION PROBLEMS THAT IS PLACING THE PUBLIC IN DANGER OF LIFE THREATENING AND OR PHYSICAL INJURY. *TR UPDATED 12/29/2015*JS
IT STARTED UP AROUND 1500 MILES. THE CAR WOULD MAKE A SOUND AS IF I WAS DRAGGING PLASTIC UNDER IT WHEN I COME TO A STOP OR REVERSE. WHEN I GET ON THE FREEWAY THE CAR WOULD REV TO HIGH RPMS THEN IT WOULD SLIP LIKE AS IF IT MISSED A SHIFT. I HAVE A PROBLEM WHERE I COME TO A STOP AND THE CAR CATCHES UP WITH ITSELF AND LURCHES FORWARD WHERE I HAVE TO SLAM MY BREAKS. WHEN COMING OFF A STOP I REALLY HAVE TO PUT MY FOOT TO THE PEDAL TO GET THE CAR UP TO 25MPH. SEEMS TO BE A LACK OF POWER. I HAVE TAKEN IT IN TO FORD ALREADY, THEY TOLD ME IT WOULD TAKE UP TO 3 DAYS. IT WAS DONE THE SAME DAY. THEY SAID THEY HAD TO RE-PROGRAM THE SYSTEM. AFTER THEY DID THIS IT SEEMED TO ACCEL AND BRAKE A LOT BETTER. IT DID NOT FIX MY GRINDING/RATTLING SOUND IN THE ENGINE/TRANSMISSION LIKE I HAD TOLD THEM IT HAD. I TOLD THEM IT SOUNDED LIKE A SHUTTER OR CLUTCH ISSUE. EVERY WHERE I LOOK IT SAYS THEY ARE INVESTIGATING THE PROBLEM. THEY HAVE BEEN FOR THE LAST 2 YEARS ON THESE MODELS AND STILL NOTHING. ITS COMING TO A POINT IM AFRAID TO DRIVE IT. *TR
WHILE EXITING THE FREEWAY THE "STOP SAFELY NOW" WARNING LIGHT ILLUMINATED AND THE ELECTRIC DRIVE MOTOR LOST POWER. AFTER APPROXIMATELY 5 MINUTES THE CAR POWER RESTORED AND I WAS ABLE TO COMPLETE MY COMMUTE. FORD HAS NOT GIVEN ME A REASON FOR THE FAILURE YET. *TR
I PURCHASED MY FIRST BRAND NEW 2014 FORD FOCUS ABOUT THE END OF SEPTEMBER 2013. BEING THAT I WAS DRIVING A PRIOR CLUNKER AND THEN I STARTED TO DRIVE THIS NEW FANCY AND EXCITING CAR, I FIGURED I WASN'T TOO FAMILIAR WITH DRIVING SOMETHING NEW! AS SOON AS I DROVE IT THE TRANSMISSION OR AS I SAY THE FRONT OF THE CAR WOULD DO A JERKING ALMOST LIKE A WHIPLASH TYPE MOVEMENT NO MATTER WHAT SPEED I WAS DRIVING. I TOOK THE CAR INTO THE DEALERSHIP AND THEY TELL ME THAT IT NEEDS TO UPDATE THE COMPUTER SOFTWARE. I IMMEDIATELY HAVE THE SAME ISSUES AFTER THAT CAR WAS RETURNED BACK TO ME AND WHEN I TOOK IT IN THIS TIME THEY NOW TELL ME I BROKE THE CVT/ OR THE CLUTCH? THIS CAR WAS SOLD AS AN AUTOMATIC BUT I LATER FIND OUT THAT IT SHIFTS LIKE A MANUAL TO SAVE ON GAS??? I WOULD HAVE NEVER PURCHASED THIS VEHICLE IF I WAS AWARE OF THIS DETAIL. MY HUSBAND IS NOW TERRIFIED FOR ME TO DRIVE THE CAR. I'M BEYOND DISAPPOINTED IN FORD AND ITS IGNORANCE TO KNOWINGLY PLACE THE PUBLIC IN A POTENTIAL DANGEROUS SITUATION AND A FINANCIAL PROBLEM AS WELL. ALL MY HUSBAND AND I TRULY WANT IS TO BE PLACED IN A SAFE VEHICLE, ESPECIALLY SINCE WE HAVE POURED OUR HARD EARNED MONEY INTO A TRUSTED COMPANY THAT IS DOING A GOOD JOB WITH PROMOTING A TERRIBLE REPUTATION THUS FAR. *TR
THE VEHICLE LURCHES RAPIDLY AFTER NEARLY STALLING WHEN TRANSITIONING BETWEEN 1ST AND SECOND GEAR AND IT NEARLY CAUSED ME TO REAR-END A DRIVER IN FRONT OF ME. I HAVE A GREAT FEAR OF THIS HAPPENING AGAIN. *TR
THIS IS MY THIRD FORD FOCUS SE IN LESS THAN A YEAR. MY FIRST WAS A MANUAL TRANSMISSION AND AFTER A FEW HUNDRED MILES I HAD DIFFICULTY GETTING THE STICK INTO REVERSE. I TOOK IT TO THE DEALER WHO AFTER A DAY OF TESTING TOLD ME NOTHING WAS WRONG. THEY WERE NEVER ABLE TO RE-CREATE THE PROBLEM BUT IT ALWAYS CAME AND WENT OVER TIME. I EVENTUALLY TRADED IT BACK IN FOR THE AUTOMATIC EARLY 2014. THE CAR DROVE LIKE A DREAM UNTIL 600 MILES THE CAR WAS IN DRIVE WHILE GOING 45MPH AND ALL OF A SUDDEN IT ACTED LIKE IT WAS IN NEUTRAL. THE MOTOR WOULD JUST REV BUT THERE WAS NO POWER TO THE WHEELS. I PULLED OFF THE ROAD AND SELECTED PARK, DRIVE AND REVERSE BUT THEY ALL ACTED AS NEUTRAL.... THE DEALER CAME AND PICKED THE VEHICLE UP AND DID SOME SORT OF RESET ON IT IN THE PARKING LOT. THE CAR THEN DROVE BUT THEY STILL TOOK IT WITH THEM TO THE DEALER. THE NEXT DAY THEY TOLD ME THEY DROVE AND TESTED THE VEHICLE ON A MACHINE AND ALL THE PARAMETERS WERE FINE....I TOLD THEM "YOU RESET MY CAR BEFORE TESTING SO OFCOURSE ITS ACTING FINE NOW." I TOLD THEM I DID NOT WANT THE CAR BACK AND NOR DID I WANT ANOTHER FORD FOCUS. MIND YOU I HAD TO CARRY NEGATIVE EQUITY FROM THE FIRST ONE TO THIS ONE. THE DEALER AGREED TO BUY THE VEHICLE BACK AT ITS REDUCED STICKER PRICE ONLY WHICH LEFT ME WITH A SUBSTANTIAL AMOUNT OF NEGATIVE EQUITY YET AGAIN WHICH THE ONLY VEHICLE ON THE LOT THAT COULD HOLE IT WAS OF COURSE....A FORD FOCUS...I AM NOW IN MY 3RD 2014 FOCUS SE AND IT HESITATES AND JERKS FROM TIME TO TIME AND ONCE THE TRANSMISSION FAULT LIGHT CAME ON BUT DISAPPEARED AFTER I TURNED THE CAR OFF AND THEN BACK ON...THIS CAR IS UNSAFE AND HAS CAUSED A BURDEN ON ME FINANCIALLY. I AM AN ACTIVE DUTY MILITARY MEMBER AND ALL I WANTED WAS A SAFE CAR TO GET ME TO WORK. I PLEADED FOR THEM TO JUST TAKE THE CAR BACK AND SETTLE THE NEGATIVE EQUITY THEY CREATED...FORD DID NOT CARE. *TR
THE CAR SHUDDERS, GRINDS AND SKIPS TRANSMISSION BETWEEN GEARS. I'VE HAD IT IN THE SHOP 4 TIMES IN 11 MONTHS AND IT IS A BRAND NEW 2014 FORD FOCUS SE (4 DOORS). *TR
THIS VEHICLE HESITATES UPON ACCELERATION, LOWERS RPMS, JERKS MAKING A CLICKING NOISE AND REVS UP THE RPMS ONCE IT ACCELERATES IT HAS HESITATION AND IS NOTIFIABLE THAT THE TRANSMISSION IS CHANGING GEARS THERE IS A LAG AS IF IT WAS A MANUAL AND THE OPERATOR COULD NOT CHANGE GEARS APPROPRIATELY. THE VEHICLE ALSO TENDS TO ROLL IN A REVERSE MOTION AS IF IN REVERSE UPON INCLINATION. UPON ENGAGING THE BRAKES THERE IS A POPPING NOISE. THE VEHICLE ALSO SOUNDS AS THOUGH IT HAS THE KEY IN AND ISN'T TURNED OVER COMPLETELY TO START AT TIMES VEHICLE IT TURNED OFF, IN PARK, WITHOUT KEY IN THE IGNITION, AND REMAINED THIS WAY FOR ANY PERIOD OF TIME. THIS 2014 FORD FOCUS WAS MANUFACTURED 6-17-2014 IN THE MICHIGAN ASSEMBLY PLANT. *TR
THIS VEHICLE HESITATES UPON ACCELERATION, LOWERS RPMS, JERKS AND JOLTS MAKING A CLICKING NOISE AND REVS UP THE RPMS ONCE IT ACCELERATES(THERE IS A NOTICEABLE DELAY) IT HAS DANGEROUS HESITATION/ DELAY AND IS NOTIFIABLE THAT THE TRANSMISSION IS CHANGING GEARS THERE IS A LAG AS IF IT WAS A MANUAL AND THE OPERATOR COULD NOT CHANGE GEARS APPROPRIATELY, AND GRINDING NOISE. THE VEHICLE ALSO TENDS TO ROLL IN A REVERSE MOTION AS IF IN REVERSE UPON INCLINATION. UPON ENGAGING THE BRAKES THERE IS A POPPING NOISE. THE VEHICLE ALSO SOUNDS AS THOUGH IT HAS THE KEY IN AND ISN'T TURNED OVER COMPLETELY TO START AT TIMES VEHICLE IT TURNED OFF, IN PARK, WITHOUT KEY IN THE IGNITION, AND REMAINED THIS WAY FOR ANY PERIOD OF TIME. THERE HAS ALSO BEEN A NOTICEABLE SMELL OF BURNING RUBBER WHEN OCCUPYING THE VEHICLE. THIS VEHICLE WAS TAKEN BACK TO THE DEALERSHIP AND I WAS ADVISED THAT THE TRANSMISSION HAS TO LEARN YOUR DRIVING HABITS AND SEAL ITSELF UP I WAS GIVEN A PAPER ON THE TRANSMISSION, AND ADVISED IT SHOULD CORRECT ITSELF IN 2000 MILES. WELL IT HASN'T, AND THIS POSES A DANGEROUS AND INANIMATE DANGER TO MY FAMILY AS WELL AS OTHERS ON THE ROAD AT THE SAME TIME AS I AM IN THIS VEHICLE. THIS IS UNACCEPTABLE MANUFACTURING AND FRAUD FORD MOTOR COMPANY SHOULD BE HELD LIABLE FOR THIS VEHICLE AS WELL AS THE OTHERS THEY MALICIOUSLY AND INTENTIONALLY MANUFACTURED TO ONLY INCREASE THEIR PERSONAL WELFARE AND GREED WITHOUT THE COMPASSION OF HUMAN LIFE, AND INTEGRITY OF THEIR PRODUCTS. I HAVE BOUGHT SEVERAL FORD VEHICLES, AND BEEN LOYAL TO A COMPANY THAT HAS A LOW MORAL AND CUSTOMER SERVICE STANDARDS. *TR
MY CAR HAS GENERATED A HORRIBLE SMELL IN THE INTERIOR. IT STARTED OUT AS A FAINT SMELL. THEN AFTER A COUPLE WEEKS IT HAS GOTTEN SIGNIFICANTLY STRONGER. TOOK THE CAR TO THE DEALER AND THEY TOOK OUT THE ENTIRE INTERIOR AND CLEANED EVERYTHING. THE SMELL WAS THEN GONE. IT STARTED TO SMELL AGAIN ABOUT 2 MONTHS LATER. THE SAME EXACT SMELL. IT IS 20F OUTSIDE CURRENTLY NOW AND THE SMELL IS NOT NOTICEABLE UNTIL THE CAR GETS WARM OR IT SITS IN A HEATED GARAGE. THE SMELL IS HARD TO DESCRIBE. ITS A FOUL SMELL, ON THE SAME LEVEL AS A DEAD ANIMAL SMELL, BUT IT SMELLS NOTHING LIKE THAT. THE DEALER AND I HAVE CONFIRMED THAT IT IS NOT THE SMELL THAT IS COMING FROM THE AC WHEN WATER CONDENSATION COLLECTS IN THERE. THIS IS AN ENTIRELY DIFFERENT SMELL THAN THAT. IT ALMOST SMELLS LIKE SOME SORT OF CHEMICAL. IM STILL WORKING WITH THE DEALER AND FORD TO SORT OUT THIS DEAL. WHILE THEY HAVE BEEN ACCOMMODATING, IT IS FRUSTRATING TO SAY THE LEAST. THEY HAVE TALKED ABOUT REPLACING THE ENTIRE INTERIOR, BUT THE DEALER AND I DO NOT BELIEVE THAT WILL WORK. *TR
I LEASED 2014 FORD FOCUS ELECTRIC IN EARLY OCTOBER 2014, NOW IT HAS 1082 MILES ON ODOMETER. THIS INCIDENT HAPPENED AFTER ABOUT MONTH AFTER OWNING THE CAR, MY DAUGHTER REVERSED THE CAR OUT OF DRIVE WAY INTO THE ROAD. I WAS WITH HER ON THE PASSENGER SEAT. ON CHANGING THE GEAR TO "D" IT LOST POWER. I ALSO VERIFIED TO MAKE SURE CAR WAS IN DRIVE MODE (GREEN ARROW WAS ON). NO RESPONSE ON PRESSING ACCELERATOR. NO OTHER MESSAGES ON THE DASH BOARD. TURNED OFF AND TURNED ON AGAIN AFTER A FEW SECONDS, CAR WORKED FINE. *TR
CAR BEGAN TO MAKE A GRINDING NOISE WHEN TURNING CORNERS AND WHEN I'M DRIVING SLOWLY. IT SOUNDS ALSO LIKE I AM DRAGGING SOMETHING, LIKE TIN CANS. IT ALSO SHUDDERS WHEN I PRESS ON THE ACCELERATOR, ALMOST LIKE IT IS GOING TO DIE. THIS IS NOT A SAFE SITUATION. THE CLUTCH ON MY CAR HAS ALREADY BEEN REPLACED AND THE CAR IS A 2014! *TR
IN TRAFFIC MY CAR MOVED TOO SLOW THEN TOO FAST AND IT FELT LIKE I WAS LOSING CONTROL OF IT. IT WAS JOLTING FORWARD THEN BACKWARD. A LIGHT CAME ON THE DASH SAYING FAULTY TRANSMISSION SERVICE NOW. I HAD ONLY 3 BLOCK TO DEALERSHIP TO GO AND THE CAR ALMOST CUT OUT THE WHOLE TIME. THEN IT WOULD NOT GO IN REVERSE, DEALERSHIP (NORRIS FORD) REPROGRAMMED THE CAR. I DROVE THE 1 MILE HOME IN SMOOTHNESS, BUT NOTICED WHEN I GOT HOME THE CLOCK WAS NO LONGER WORKING. IN THE MORNING I SAW THE DATE AND CLOCK BOTH WERE WRONG AND THEY WOULD NOT RESET. SO I CALLED DEALERSHIP AND WAS TOLD TO BRING IT BACK. ABOUT 7 BLOCKS FROM THE DEALERSHIP I HAD TO STOP FOR RED LIGHT AND WHEN I TOUCH LIGHTLY ON THE GAS PEDAL THE CAR JOLTED ACROSS THE STREET! AGAIN I WAS LOSING CONTROL OF THE CAR. I TOLD THE SERVICE DEPARTMENT AND THIS TIME THEY CHANGED THE CLUTCH. I AM SCARED TO DRIVE MY BRAND NEW FORD FOCUS FOR FEAR OF IT STOPPING IN TRAFFIC NOW. I HAVE ONLY OWNED THIS CAR 3 MONTHS AND IT HAD 172 MILES ON IT WHEN I BOUGHT IT THAT WERE SUPPOSE TO HAVE BEEN TEST DRIVING MILES I ONLY ADDED 273 MILES BEFORE THE FIRST INCIDENT. I FEAR FOR MINE AND OTHERS SAFETY WHEN I DRIVE NOW. YES I DROVE THE CAR SINCE THE REPLACED CLUTCH AND RIGHT NOW AFTER 20 MILES OF DRIVING IT SEEMS OK BUT IF THE SAME KIND OF CLUTCH WAS PUT BACK INTO THE CAR I FEAR IT WILL HAPPEN AGAIN. TOTAL MILES ON MY CAR NOW IS ONLY 486. *TR
FORD'S RECALL CAMPAIGN NUMBER 13S09 ONLY ADDRESSED CERTAIN MODELS PRODUCED THRU LATE 2013, HOWEVER MY CAR WAS PRODUCED IN 3/2014 AND DISPLAYED THE SAME ISSUE. I'VE EXPERIENCED TWO OCCASIONS WHERE THE CAR LOST POWER AND DISPLAYED THE "STOP SAFELY NOW" WARNING MESSAGE ON CLUSTER. THE FIRST HAPPENED ON 11/7/14 WHILE STOPPED AT A STOP SIGN. TOOK IT TO FORD DEALER WHO CLEARED CODE AND STATED IT'S IS FINE. IT HAPPENED AGAIN ON 11/13/14 WHILE DRIVING UP ON MY DRIVEWAY. BOTH TIMES, THE CAR WORKED AGAIN AFTER TURNING IT OFF AND WAITING ABOUT 5 MINS. *TR
WHILE PULLING OVER TO THE SIDE OF THE ROAD THE POWER STEERING STOPPED WORKING. AN ALARM CHIMED BUT NO INFORMATION DISPLAYED. I WAS ONLY ABLE TO STEER THE VEHICLE USING ALL OF MY STRENGTH AND MY HUSBAND HAD TO DRIVE IT HOME. THE NEXT DAY THE STEERING WAS BACK TO NORMAL. THE SECOND TIME WAS DURING A K TURN. IT WAS INCREDIBLY DIFFICULT TO MANEUVER OUT OF THE TURN BUT ONCE THE VEHICLE WAS DRIVING STRAIGHT THE STEERING RETURNED. NO ALARM OR INFORMATION DISPLAYED. THE THIRD TIME WAS TURNING OUT OF A PARKING LOT. AN ALARM CHIMED AND "STEERING ASSIST FAILURE" DISPLAYED. FORTUNATELY I WAS CLOSE TO A DEALERSHIP AND ABLE TO STEER IT THERE AS I WOULD NOT HAVE HAD THE STRENGTH TO STEER IT HOME THROUGH TOWN AND WOULD NOT HAVE WANTED TO RISK TRYING IT ON THE INTERSTATE. I'M WAITING TO FIND OUT WHAT THEY WILL SAY. I HAVE ALREADY HAD TO HAVE THE TRANSMISSION REPLACED DUE TO HESITATION OF ACCELERATION WHEN THE GAS IS PRESSED. *TR
TL* THE CONTACT OWNS A 2014 FORD FOCUS. THE CONTACT STATED THAT WHILE DRIVING AT APPROXIMATELY 15 MPH UP AN INCLINE, THERE WAS AN ABNORMAL VIBRATING NOISE COMING FROM THE VEHICLE. THE CONTACT ALSO STATED THAT WHEN ACCELERATING FROM A STOP, THE VEHICLE JERKED. THE FAILURE OCCURRED ON MULTIPLE OCCASIONS. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 20.
TL* THE CONTACT OWNS A 2014 FORD FOCUS. THE CONTACT STATED WHILE DRIVING APPROXIMATELY 8 MPH, THE VEHICLE SHOOK INTERMITTENTLY WHILE THE CONTACT WAS ACCELERATING. THE FAILURE RECURRED MULTIPLE TIMES. THE VEHICLE WAS TAKEN TO A DEALER FOR DIAGNOSIS. THE TECHNICIAN STATED THAT THE TRANSMISSION NEEDED TO BE REPROGRAMMED. THE VEHICLE WAS REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 1,000.
I FILED A COMPLAINT LAST MONTH ON 9/17/14 #10637121 ABOUT THE TRANSMISSION GRINDING, LURCHING FORWARD AND SHIFTING POORLY. I TOOK IT TO THE DEALER AND THEY "RESET THE TRANSMISSION" AND I WAS ADVISED TO DRIVE THE CAR NICE AND WAS HANDED A PAPER ON THE TRANSMISSION ON THE FOCUS. ON 10/26/14 (9606 MILES), I HAD A MAJOR COOLANT LEAK AND HAD TO HAVE MY VEHICLE TOWED TO THE DEALER FOR SERVICE THE NEXT DAY. WHILE THERE I ALSO ASKED THEM TO LOOK AT THE TRANSMISSION AGAIN. I WAS ARGUED WITH AND HANDED A PAPER ON THE DUAL CLUTCH MANUAL TRANSMISSION AND WHAT TO LISTEN FOR. I EXPLAINED THAT WHAT I WAS NOTICING (GRINDING, LURCHING AND HITTING THE GAS AND THE CAR NOT GOING) WAS NOT NORMAL AND WAS ADVISED THAT THEY WOULD "LOOK" AT THE TRANSMISSION BUT WITH THEM RESETTING IT, THERE WAS PROBABLY NOTHING THEY CAN DO. AFTER A DAY AND A HALF OF MISDIAGNOSIS OF WHAT WAS WRONG WITH MY CAR, I WAS ADVISED THAT MY HEATING CORE WAS LEAKING AND TOLD THAT MY TRANSMISSION WAS FINE (NO LEAKS). I SPOKE TO THE SERVICE MANAGER AND INSISTED THAT THERE WAS AN ISSUE WITH THE TRANSMISSION. HE AGREED TO TEST DRIVE IT AND CALLED AWHILE LATER AND SAID THAT THEY HAD HOOKED IT UP TO A MACHINE TO TEST THE VIBRATIONS IN THE ENGINE AND THAT MY FOCUS ENGINE VIBRATIONS FAR EXCEEDED THE NORMAL AND THEY WOULD BE APPROVED BY FORD TO REPLACE THE TRANSMISSION. I JUST GOT MY CAR BACK TODAY AND ON THE SERVICE ORDER THEY 1) REPLACED THE HEATING CORE AND 2) REPLACED THE CLUTCH ASSEMBLY. WHEN THEY TOOK APART THE OLD CLUTCH, THEY FOUND SHARDS OF CLUTCH IN THE BELL-HOUSING AND METALLIC FLAKES. SO FOR NOTHING BEING WRONG, SHARDS OF CLUTCH SOUND SERIOUS TO ME!! MY CAR IS ONLY 7 MONTHS OLD (ONE ROAD TRIP TO NORTH CAROLINA) AND IT HAS LOST VALUE AND I WORRY ABOUT FUTURE CLUTCH ISSUES. THE 2014 FORD FOCUS STILL ONLY HAS A STANDARD WARRANTY ON THE TRANSMISSION/CLUTCH. *TR
UPON ACCELERATION, CAR HESITATES, STUTTERS, SHAKES AND MAKES A GRINDING NOISE. WHEN ENTERING THE HIGHWAY, IT REALLY HESITATED AND TOOK LONGER THAN USUAL TO GET TO THE SPEED LIMIT. HENCE, SOMEONE WAS COMING UP QUICKLY BEHIND ME AND WAS VERY IRATE WITH ME. THIS COULD HAVE CAUSED AN ACCIDENT OR SOMETHING OTHER . . . LIKE ROAD RAGE BY THE OTHER DRIVER. *TR
ON 4 SEPARATE OCCASIONS WITH 48 HOURS THE "STOP SAFELY NOW" WARNING APPEARED ON THE DASH ACCOMPANIED WITH A TOTAL LOSS OF POWER AND/OR THE ENGINE SHUTTING OFF WHILE THE VEHICLE WAS IN MOTION. THESE OCCURRED IN DISTINCTLY DIFFERENT SCENARIOS: WHILE ACCELERATING FROM A STOP, WHILE BRAKING, AND TWO OCCURRENCES WHILE TRAVELING AT 45 MPH AND 35 MPH. THE BRAKES AND STEERING THANKFULLY STILL WORKED HOWEVER ACCIDENTS ALMOST OCCURRED IN THE TWO HIGHER SPEED SCENARIOS. THE VEHICLE COULD BE RESTARTED AFTER IT WAS TURNED OFF AND ON AGAIN. THE WARNING WOULD DISAPPEAR WITH NO FURTHER INFORMATION. *TR
THE TRANSMISSION ON THIS VEHICLE IS VERY POOR. IT LAGS, SHUDDERS VIOLENTLY, KNOCKS, ETC. IT EVEN SOMETIMES JOLTS FORWARD OR HESITATES. THESE ISSUES OCCUR IN HEAVY TRAFFIC, ON HILLS, AND ON TURNS. I FEEL VERY UNSAFE AND WORRIED ABOUT THESE ISSUES WHILE I'M DRIVING THIS CAR. *TR
WHEN I ACCELERATE THE CAR SHAKES BECAUSE THE TRANSMISSION DOES NOT WANT TO SHIFT. I UNDERSTAND IT IS A DUEL CLUTCH SYSTEM BUT IT SHOULDN'T SHAKE THE WHOLE CARE AND HESITATE TO SHIFT. I HAVE TAKEN THE CAR BACK NUMEROUS TIMES AND THEY SAID THEY FIXED THE PROBLEM BUT A DAY LATER THE PROBLEM COMES BACK. NOW THERE IS A GRINDING NOISE I HEAR ALL THE TIME WHEN I'M DRIVING. I ALSO FILED A LEMON LAW AND THEY SAID IT DOES NOT MEET THE LEMON LAW STANDARDS ACCORDING TO MY STATE. I'M GOING TO TAKE IT IN AGAIN FOR THE FOURTH TIME SO THEY CAN "FIX" THE PROBLEM AND IF THEY DON'T THEN I'LL FILE ANOTHER LEMON LAW!!! *TR
THE STEERING IS VERY RESPONSIVE - THERE IS NO CENTER ON THE STEERING. YOU MOVE THE STEERING WHEEL 1/4" AND THE CAR WILL MOVE. WHEN YOU ARE TRAVELING YOU NEED TO CONSTANTLY CORRECT THE STEERING AND ARE OFTEN GOING BACK AND FORTH IN YOUR LANE. YOU CAN'T TAKE YOUR EYE OFF THE ROAD FOR A SECOND OR YOU WILL BE OFF THE ROAD OR IN THE OPPOSITE LANE. I GLANCED OVER TO THE PASSENGER WINDOW TO SEE HOW FAR IT WAS DOWN AND I ALMOST HIT A STONE WALL ON THE RIGHT SIDE OF THE ROAD. MY HUSBAND GLANCED DOWN TO SEE THE CRUISE CONTROL BUTTONS AND WHEN HE LOOKED BACK UP HE WAS 3' ACROSS THE CENTER LINE. NEITHER TIME DID WE HAVE OUR EYES OFF THE ROAD FOR MORE THAN 1 SECOND. WHEN YOU ARE TRAVELING AT HIGHER SPEEDS THE HANDLING IS WORSE - ON THE MASS PIKE OR GARDEN STATE PARKWAY YOU HAVE TO FIGHT IT ALL THE TIME. IF YOU ARE CHANGING LANES YOU NEED TO BE VERY CAREFUL BECAUSE WHEN YOU TAKE YOUR EYES OFF THE ROAD TO CHECK YOUR SIDE MIRRORS BEFORE CHANGING THE CAR WILL OFTEN CROSS INTO ONE LANE OR THE OTHER. WHEN YOU PULL OUT TO PASS ON A 2 LANE ROAD YOU BETTER HAVE 2 HANDS ON THE WHEEL OR YOU WILL LOSE CONTROL - THE SAME GOES IF YOU NEED TO GET ON THE BRAKES HARD. THE CAR HAS A MIND OF ITS OWN AND IF YOU DON'T HAVE TWO HANDS ON THE WHEEL YOU ARE LIABLE TO END UP HITTING ANOTHER VEHICLE OR GOING OFF THE ROAD. I HAVE TAKEN IT TO MY FORD DEALER AND THEY DROVE IT. THEY DIDN'T NOTICE ANYTHING, BUT WHEN YOU DRIVE 40 MILES ROUNDTRIP TO WORK EVERYDAY YOU NOTICE IT. THEY DID CHECK FOR RECALLS, ETC AND COULDN'T FIND ANYTHING. THE LONGER THE TRIP THE WORSE IT IS. I TRADED IN A 2012 FOCUS FOR THIS CAR AND AM I EVER SORRY I DID. I CAN'T WAIT FOR THE 3 YEAR LEASE TO BE UP AND JUST PRAY I DON'T HURT SOMEONE BECAUSE OF THE HANDLING. WE HAVE SEARCHED THE INTERNET AND HAVE FOUND NUMEROUS OTHER COMPLAINTS EXACT OR VERY SIMILAR TO MINE AND THEY ARE ALL HAVING TO DO WITH THE 2014 FOCUS. *TR
I PURCHASED A 2014 FORD FOCUS BACK ON APRIL 24, 2014. I TOOK MY CAR TO CROWN FORD SERVICE DEPARTMENT FOR THE SECOND TIME ON 9/02/14 TO BE SERVICE FOR SHUDDERING, LOSS OF POWER, PASSENGER WINDOW WOULDN'T LET DOWN, IT ROLLS BACKWARDS ON INCLINE WITH AUTOMATIC TRANSMISSION, AND HAS THIS GRINDING NOISE. FORD WAS SAYING THIS IS NORMAL, IF THIS IS THE NEW NORMAL, THEN I PASS ON PURCHASING A FORD. I FEEL THIS CAR IS NEEDING TO BE RECALL BEFORE THERE ARE MORE SERIOUS INJURIES. I AM 21 YEARS OLD AND I FEEL THIS CAR IS AN INCREASE RISK FOR A ACCIDENT. *TR
FORD FOCUS TITANIUM - AT 6,200 MILES WHEN ATTEMPTING TO START OUT AT LOW SPEEDS, TRANSMISSION SHUTTERS AS IF IT IS CONFUSED AS TO WHAT GEAR IT SHOULD BE IN. DEALER ADVISED THAT THERE ARE NO ERROR CODES AND VEHICLE IS WORKING AS DESIGNED. VEHICLE NOW HAS 8,000 MILES AND TRANSMISSION IS BEGINNING TO HESITATE AND SHUTTER WHEN ATTEMPTING TO YIELD ON TO FREEWAY. CONTACTED FORD CORPORATE CUSTOMER CARE- ADVISED TO TAKE VEHICLE BACK TO FORD DEALER FOR ADDITIONAL EVALUATION.. *TR
VEHICLE IS EQUIPPED WITH FORD'S 'AUTOMATIC/MANUAL HYBRID' TRANSMISSION. VEHICLE BEGAN STUTTERING ABOUT A MONTH AFTER PURCHASING. PURCHASED VEHICLE BRAND NEW IN JANUARY WITH 44 MILES ON IT. WHEN ACCELERATING FROM FULL STOP, VEHICLE SHUDDERS AS IF THERE WERE ISSUES WITH THE AIR INTAKE, FUEL, OR TRANSMISSION. TOOK VEHICLE BACK TO TWO SEPARATE FORD DEALERSHIPS (INCLUDING WHERE VEHICLE WAS PURCHASED) AND WAS TOLD THAT THAT'S JUST HOW IT RUNS. PREVIOUS CAR WAS A MANUAL. WHOMEVER IS OPERATING THE CLUTCH UNDER THE HOOD, NEEDS A LESSON IN DRIVING! FEELS LIKE VEHICLE IS GOING TO STALL EVERY TIME. *TR
ON AUGUST 2, 2014 PURCHASED THIS VEHICLE NEW AT TED BRITT FORD AND FAIRFAX VIRGINIA ON THE WAY HOME FELT THE TRANSMISSION SLIPPING CALL DEALER ON AUGUST 4TH 2014 WAS TOLD THE TRANSMISSION WAS COMPUTER DRIVEN AND NEEDED TO GET USED TO THE WAY I DROVE OCTOBER 1ST 2014 STILL HAVING PROBLEMS WITH TRANSMISSION SEEMS TO BE GETTING WORSE MILEAGE 1,707 MILES WENT TO HAGERSTOWN FORD TO HAVE TRANSMISSION CHECK THEY INFORMED ME COMPUTER HAD THE NEWEST UPDATE FOR THE TRANSMISSION VEHICLE WAS DRIVEN BY TECHNICIAN AND SERVICE DIRECTOR SERVICE ORDER SAYS VEHICLE COMPARES WITH SIMILAR VEHICLES OK AT THIS TIME SOFTWARE IS CURRENT AND UP-TO-DATE NO FURTHER ACTION REQUIRED AT THIS TIME. *TR
THE VEHICLE REGULARLY SHUDDERS WHEN ACCELERATING FROM A DEAD STOP AND HESITATES WHEN ACCELERATING FROM A LOW SPEED ROLL. LESS FREQUENTLY THE TRANSMISSION SEEMS TO LAG AND THEN LUNGE WHEN THE ACCELERATOR IS APPLIED WHILE THE VEHICLE IS DECELERATING AND THE TRANSMISSION IS DOWNSHIFTING. THE DEALER REPRESENTATIVE INDICATED THE PROBLEMS ARE COMMON FOR WHICH THERE IS NO CORRECTIVE ACTION. THE DEALER EXPLAINED THAT THE VEHICLE HAS THE MOST CURRENT TRANSMISSION SOFTWARE UPDATE. WHEN THE COMPLAINT WAS BROUGHT TO THE ATTENTION OF FORD, THROUGH A PHONE NUMBER PROVIDED BY THE DEALER, THE EXISTENCE OF A KNOWN PROBLEM WAS DENIED BY FORD. DURING THE COMPLAINT INVESTIGATION THE DEALER REPRESENTATIVE DENIED STATING THAT THERE IS A KNOWN ISSUE. THE SHUDDERING AND HESITATION CHARACTERISTICS PRESENT A SAFETY ISSUE WHEN QUICK ACCELERATION IS REQUIRED. THE HERKY JERKY NATURE OF THE SHUDDERING AND TRANSMISSION SHIFTING CAUSE CONCERN THAT, IN THE FUTURE, THE PARTS IN THE TRANSMISSION WILL WEAR AND FAIL PREMATURELY. *TR
IN JUNE OF 2014 NOT EVEN A FULL 6 MONTHS AFTER I BOUGHT MY 2014 FORD FOCUS IT STARTED TO HAVE TRANSMISSION PROBLEMS. IT FEELS LIKE IT'S HAVING A HARD TIME ACCELERATING AND WHEN IT FINALLY GETS MOVING IT JERKS ALL OVER THE PLACE. I FEEL LIKE I'M DRIVING A MANUAL AND IT'S AN AUTOMATIC. I HAVE BROUGHT MY CAR BACK INTO THE DEALERSHIP WHERE THEY TELL ME THAT THEY CAN'T FIND THE PROBLEM. *TR
WHILE DRIVING THE VEHICLE, THE TRANSMISSION LIGHT CAME ON AND IT BEGAN TO SPUTTER. WHILE ON THE HIGHWAY TO TAKE IT TO THE DEALERSHIP, IT ACCELERATED THEN JERKED AND DROPPED DOWN TO 50 MPH WHILE MY FOOT WAS STILL ON THE GAS. AT TIMES, IT SLOWED NEARLY TO A STOP THEN WOULD LURCH FORWARD. TOOK IT TO THE DEALERSHIP WHERE WHEN THE VEHICLE WAS TURNED OFF THEN BACK ON, THE WARNING LIGHT WENT AWAY. HAVING TO TRANSPORT YOUR CHILDREN DAILY MAKES IT A CONCERN ESPECIALLY UPON READING REPORTS ABOUT OTHER OWNERS OF THIS 2014 FORD FOCUS ARE HAVING THE EXACT PROBLEM FOR WHICH NOTHING IS BEING DONE. *TR
WHEN I STOP AT A STOP SIGN OR LIGHT AND THEN TAKE OFF AGAIN MY CAR SHUDDERS AS I TRY TO START DRIVING. THEN, WHEN I TRY TO ACCELERATE IT LAGS, AND I HAVE TO PUT THE PEDDLE ALL THE WAY TO THE FLOOR BEFORE IT WILL ACCELERATE EVEN THE SLIGHTEST BIT. THIS OCCURS EVERY SINGLE TIME I DRIVE MY CAR. OFTEN WHEN I ATTEMPT TO DRIVE OFF AND I PUT MY FOOT DOWN ON THE GAS PEDAL, THE TRANSMISSION SLIPS MIDWAY THROUGH AND AFTER THE INITIAL TAKE OFF THE CAR STALLS. THIS HAS ALMOST CAUSED ME TO GET HIT MULTIPLE TIMES. THIS IS NOT SAFE. PLEASE DO SOMETHING ABOUT THIS BECAUSE IT IS A SERIOUS HAZARD. *TR
HIS IS A FOCUS ST. UNABLE TO MAKE SMALL STEERING CORRECTIONS AT SPEED. IT'S AS IF THERE IS A "NOTCH" IN THE CENTER OF THE STEERING. A SMALL CORRECTION BECOMES A LARGE ONE CAUSING THE VEHICLE TO VEER ACROSS THE ROAD. *TR
THE SHUDDERING CLUTCH/TRANSMISSION ISSUE SEEMS TO COME STANDARD WITH THESE CARS. I BOUGHT A 2013 TITANIUM FOR MY WIFE AND I AND WE BOTH IMMEDIATELY NOTICED THE SHUDDERING ON TAKE-OFFS. WE WERE TOLD BY THE DEALER THAT THE SHUDDERING IS CAUSED BY OUR METHOD OF DRIVING, AND WERE ACTUALLY TOLD TO ACCELERATE MORE FROM STOPS. WE WERE TOLD THAT THIS CAR IS LIKE HAVING A MANUAL TRANSMISSION AND HAS TO BE DRIVEN SIMILAR, HUH, BUT I BOUGHT AN AUTOMATIC TRANSMISSION AND AFTER DRIVING FOR OVER 30 YEARS I HAVE TO RETRAIN ON HOW TO DRIVE THIS CAR. WE PAID ALOT FOR THIS CAR AND HOPE THAT FORD TAKES CARE THIS PROBLEM AND STOP TELLING THESE DEALERSHIP TO TELL THE CUSTOMER THAT THEY ARE DRIVING THE CAR WRONG. THE CAR OCCASIONALLY JOLTS FORWARD WHEN SHIFTING AT LOW GEAR. WIFE AND I ARE AFRAID OF REAR ENDING SOMEONE. *TR
WHEN TAKING OFF FROM A STOP THE CAR WOULD JUMP/SHUDDER AT TAKE OFF. WHEN TURNING LEFT IN ADDITION TO A SHUDDER YOU WOULD HEAR A CLUNKING SOUND. WHEN THE ROADS ARE WET AND YOU TRY TO TURN THE CAR SHUDDERS AND SLIDES ON THE ROAD. GOING DOWN THE ROAD IN RUSH HOUR YOU WOULD BE SHUDDERING ALL THE WAY DOWN THE ROAD. *TR
VEHICLE LOST POWER SUDDENLY WITH A WARNING "STOP SAFELY NOW". SINCE THE SPEED WAS LOW AND THERE WASN'T ANYBODY BEHIND ME, I WAS ABLE TO MARGINALLY PULL OVER FROM THE ROAD. TRIED TO POWER CYCLE SEVERAL TIMES AND THE ERROR MESSAGE WENT AWAY. STARTED TO ROLL AND THE MESSAGE POPPED BACK AGAIN AND REGENERATIVE BRAKING STOPPED THE CAR IMMEDIATELY. TRIED 3 TIMES AND EVERY TIME I STARTED TO MOVE THE ERROR MESSAGE WILL KICK IN AND STALL. THE CAR IS AT THE DEALER AND THEY ARE TAKING A LOOK AT IT. MY WIFE WHO WAS DRIVING THE CAR DOESN'T WANT TO DRIVE IT ANYMORE BECAUSE SHE FEARS IF THIS HAPPENS ON A FREEWAY CARPOOL LANE TRAVELING AT 65MPH THERE IS GOING TO BE A PILEUP. *TR
VEHICLE HAS A INHERENT PROBLEM WITH THE AUTOMATIC TRANSMISSION. IT SEEMS TO SLIP AND CAUSE THE VEHICLE TO JERK FROM A START. DEALER SAYS IT IS NORMAL AND REFUSES TO DO ANYTHING ABOUT IT. VEHICLE WAS RETURNED TO SERVICE DEPARTMENT A TOTAL OF 3 TIMES.THIS IS A VERY DANGEROUS SITUATION AND IS UNSAFE.THIS VEHICLE NEEDS TO BE RECALLED TO HAVE THIS ADDRESSED BEFORE SOMEONE GETS KILLED. *TR
GEARS STARTED GRINDING BETWEEN THE 2ND AND 3RD GEAR. WHEN THIS HAPPENS, AN ERROR MESSAGE POPS UP ON SCREEN AND THE CAR STARTS JUMPING. THIS HAPPENED IN A NEW CAR WITH LESS THAN 1,000 MILES. TAKING TO A DEALERSHIP RESULTED IN A CURSORY GLANCE WITH NO PROBLEMS REPORTED. BUT THE INCIDENT HAPPENED TWICE AFTER THAT. DIFFICULT TO REPRODUCE, BUT IS A PERSISTENT PROBLEM, AS OTHER OWNERS OF THE SAME MODEL HAVE REPORTED. A "FIX" BY FORD TRANSFERS THE PROBLEM TO A HIGHER GEAR WHICH INCREASES THE POSSIBILITY OF A CRASH AT HIGH SPEEDS. *TR
I PICKED UP MY REPAIRED/REPLACED CAR YESTERDAY AT 2 PM. THE SERVICE DEPARTMENT REPLACED THE CLUTCH, SEAL AND WIRING ASSEMBLY. I WAS TOLD THAT THE CAR WOULD HAVE TO "RE-LEARN" MY DRIVING HABITS AND THAT WOULD TAKE ABOUT 2 WEEKS. I DROVE THE CAR HOME AND PARKED IT. MY HUSBAND CAME HOME FROM WORK AND HE STARTED THE CAR AT 5:20PM. HE PLACED THE CAR IN REVERSE AND THE CAR LUNGED FORWARD WITH THE CAR IN REVERSE. HE HAD TO STOMP ON THE BRAKES. HE REPEATED THIS 3 TIMES. I IMMEDIATELY CALLED THE SERVICE DEPARTMENT AND HER RESPONSE WAS "I WILL GET THE CAR TOWED BACK TO THE SHOP". SO WE DECIDE TO GO BACK OUT AND TRY IT AGAIN. THIS TIME I HAD MY VIDEO ROLLING. I HAVE IT DOCUMENTED THAT THE CAR WAS IN REVERSE ( THE BACK-UP LIGHTS ARE ON CAMERA) AND THE CAR IS MOVING FORWARD. NOT ONLY DO I NOW HAVE THIS ISSUE MY CAR IS GRINDING AND CLANKING AND MAKING ALL KINDS OF ODD NOISES THAT WEREN'T THERE BEFORE THE REPAIRS WERE DONE. I'M APPALLED THAT FORD IS NOT DOING SOMETHING ABOUT ALL THESE ISSUES. IF A CHILD OR ONE OF MY PETS WOULD HAVE BEEN IN FRONT OF THE CAR THEY WOULD HAVE BEEN RAN OVER. THIS IS TOTALLY UNACCEPTABLE. ROADSIDE ASSISTANCE IS COMING TO TOW MY CAR BACK TO THE SERVICE DEPT. AND I ONCE AGAIN WILL BE STUCK IN A STINKY RENTAL CAR WHEN I HAVE A CAR WITH ONLY 7000 MILES ON IT AND I CAN'T DRIVE IT BECAUSE IT'S NOT SAFE. *TR
I HAVE THE SAME ISSUE AS EVERYONE ELSE WITH THE STUTTERING SHIFTING. I COMPLAINED ABOUT IT WITHIN A DAY OF FIRST PURCHASING THE VEHICLE AND WAS TOLD THAT IS HOW THE CAR IS SUPPOSED TO SHIFT, THEY WOULD NOT EVEN LOOK AT IT. I WAS TOLD THAT I JUST HAVE TO ACCELERATE THROUGH IT. I HAVE LEARNED NOT TO PUT MYSELF IN A POSITION WHERE THIS MAY THREATEN AN ACCIDENT FOR ME BUT IT IS STILL A HUGE SAFETY CONCERN WHERE I HAVE TO CONSTANTLY THINK ABOUT HOW THE VEHICLE WILL PERFORM PULLING OUT INTO TRAFFIC AND TYPICALLY WAIT FOR A LARGER OPENING JUST IN CASE THE CAR WANTS TO ACT UP. *TR
THE VEHICLE ON ACCELERATION SHUTTERS, THIS IS A KNOW PROBLEM. I KNOW THAT FORD AND THE NHTSA HAVE KNOWN ABOUT THIS PROBLEM WITH THE 2014 FORD FOCUS. I DON'T KNOW WHY A RECALL HAS NOT BEEN ISSUED, THIS IS A SAFETY HAZARD, WHEN PULLING INTO ONCOMING TRAFFIC. I HAVE HAD THE CLUTCHES REPLACED ONCE, AND THE VEHICLE STILL SHUTTERS, NOT A MUCH, AND I AM BEING TOLD THAT IT FALLS WITHIN THE LIMITS SET BY FORD MOTOR COMPANY. I AM NOT HAPPY WITH THIS ALTERNATIVE, AND THE PROBLEM SHOULD BE FIXED ALTOGETHER. THE VEHICLE IS STILL MAKING NOISE, I HAVE BEEN TOLD BY RUIDOSO FORD THAT THIS NOISE IS NORMAL. I HAVE MY DOUBTS. I AM LOOKING AT THIS ARM OF THE US GOVERNMENT TO MAKE SURE THAT THE VEHICLE I AM DRIVING IS SAFE AND THAT RECALLS ARE DONE EFFICIENTLY AND PROMPTLY. *TR
ON 7/31/14, MY FORD FOCUS HATCHBACK ACCELERATED WHILE PARKING AND CRASHED INTO A HIGH CHAIN-LINK FENCE. SIGNIFICANT FRONT END DAMAGE TO THE VEHICLE WAS REPAIRED. THE AIRBAGS NEVER DEPLOYED WHEN I HIT THE FENCE AND SMALL TREE AND I WAS LUCKY THAT NO ONE WAS NEAR THE CAR WHEN IT MALFUNCTIONED.SUBSEQUENTLY, THE CAR HAS BEEN PARKED! I HAVE TRIED TO COMMUNICATE WITH FORD MOTOR CO. BY FAX, LETTER AND PHONE OVER THE LAST 2 MONTHS.THE DEALERSHIP WANTS NOTHING TO DO WITH THIS CAR. WE ARE RELUCTANT TO SELL AND WANT THIS CAR OFF THE MARKET. WE HAVE NO VOICE. I CONTINUE TO READ ALL COMPLAINTS ON YOUR SITE. WHEN ARE YOU GOING TO DO ANYTHING ABOUT IT! I CAN'T PUT MY GRANDKIDS IN THIS CAR AND I DON'T WANT ANYONE'S CHILD IN THIS CAR.PLEASE CALL ME. WE NEED TO GET THIS CAR OFF THE MARKET BEFORE SOMEONE IS INJURED OR WORSE! *TR
WHILE DRIVING UP A HILL I STEPPED ON THE GAS SO I COULD KEEP UP WITH TRAFFIC AND THE VEHICLE BOGGED DOWN AND SLOWED TO ABOUT 15 MPH BEFORE THE TRANS MISSION KICKED IN AND THE CAR STARTED MOVING AGAIN. ALSO SOMETIMES WHEN YOU ARE TAKING OFF FROM A STOP THE CAR WILL LUNG FORWARD INTO TRAFFIC ALSO WHEN DRIVING ABOUT 10 MPH THE TRANSMISSION WILL CONSTANTLY SHIFT UP AND DOWN AND JERK LIKE IT IS LOOKING FOR THE CORRECT GEAR. WAS TOLD BY THE DEALER THAT FORD IS AWARE OF THESE PROBLEMS BUT CONSIDERS THEM WITH SPEC FOR THIS TYPE OF AUTOMATIC TRANSMISSION. WHEN YOU BRING THE CAR INTO THE SHOP THE FIRST THING THEY DO IS GIVE YOU A 2 PAGE HANDOUT DESCRIBING HOW THIS AUTOMATIC WORKS BUT MY PROBLEMS ARE MUCH WORSE THAN WHAT THEY DESCRIBE YET THEY CAN'T FIND ANYTHING WRONG. I AM AFRAID TO DRIVE THIS CAR IN TRAFFIC BECAUSE YOU NEVER KNOW WHAT IT IS GOING DO. IT WOULD HAVE BEEN NICE TO HAVE SEEN THIS HANDOUT BEFORE PURCHASING THE VEHICLE AS I PROBABLY WOULDN'T OWN THE LEMON NOW. *TR
I IMMEDIATELY NOTICED THAT THE CAR SEEMED TO BE SLIPPING GEARS/TRANSMISSION. I PUT THE CAR IN REVERSE AND IT ACTED LIKE THE EMERGENCY BRAKE WAS ON AND IT WASN'T. WHEN ACCELERATING THE CAR HESITATES, SHUTTERS, SLIPS GEARS AND STALLS. I HAVE HAD THE CAR COMPLETELY STALL OUT IN DRIVE AND IN REVERSE. I'M AFRAID TO PULL OUT INTO TRAFFIC UNLESS IT IS COMPLETELY CLEAR. I CALLED ABOUT THE ISSUE AND WAS TOLD THAT IT HAD TO LEARN MY DRIVING HABITS. WELL I NOW HAVE 7000 MILES ON MY CAR BOUGHT IN FEB 2014 AND IT IS WORSE THAN EVER. TODAY I TOOK IT INTO THE SHOP FOR A "COMPUTER UPDATE". THEN WAS TOLD IT'S MORE THAN THAT AND THAT THEY WOULD HAVE TO KEEP MY CAR BECAUSE OF CLUTCH. IT'S A NEW CAR AND I SHOULDN'T BE AFRAID TO DRIVE MY CAR AND GET HURT. WHAT ARE YOU GOING TO DO WHEN THE CAR LUNGES OUT INTO TRAFFIC OR STALLS WHEN I PULL OUT BECAUSE IT HAS A "COMPUTER UPDATE" ISSUE AND I'M KILLED? THE SERVICE TECH TOLD ME THAT HE HIMSELF HAD OWNED ONE AND GOT RID OF IT BECAUSE OF THE ISSUES. I WANT SOMEONE TO CONTACT ME ABOUT THIS ASAP. IT'S NOT NORMAL TO HAVE A NEW CAR THAT WON'T ACCELERATE AND STAY IN GEAR. *TR
I BOUGHT MY CAR NEW BACK IN FEBURARY 2014. IT DOES ALL KINDS OF THINGS!! IT DOES NOT SHIFT RIGHT. IT JERKS, SLIPS, REVS HIGH. IF YOU NEED TO ACCELERATE IT DOESN'T EVER GEAR DOWN CORRECTLY, EITHER TOO MUCH OR NOT ENOUGH. IT HAS COMPLETELY STALLED AT INTERSECTIONS AND WOULD NOT MOVE. IT WOULD NOT EVEN REV UP. I HAD TO HAVE IT TOWED. IT HAS ACCELERATED INTO TRAFFIC AT A RED LIGHT, TWICE!! AND EACH TIME DID NOT HAVE BRAKES. MY CHILDREN WERE IN THE CAR AND IT WAS A NEAR MISS. MY CHILDREN COULD HAVE BEEN KILLED!! I HAVE HAD IT AT MY FORD DEALERSHIP 5 TIMES!!! YES 5 TIMES!!! EACH TIME IT RUNS FINE AND DOES NOT DO ANYTHING WRONG WHILE THEY ARE CHECKING IT OUT. THE MANAGER OF THE SERVICE DEPT STATES IT IS LIKE A SMARTPHONE AND ONCE YOU CUT IT OFF IT RESETS SO THIS IS PROBABLY WHY THEY CAN'T FIND ANYTHING WRONG WITH IT BY THE TIME THEY GET TO IT. I DO NOT FEEL SAFE DRIVING THIS CAR. BUT IT IS MY ONLY CAR. I DON'T KNOW WHAT TO DO. MY DEALERSHIP STATE THEY CANNOT DO ANYTHING. HELP!!!!!!!!!!!!!!!!!!!!!!!!! *TR
VEHICLE SHUTTERS ON TAKE OFF AND RATTLES. THE SHUTTERING AT TIMES CAN BECOME SERIOUS TO THE POINT THE VEHICLE ACTS LIKE IT WANTS TO STALL. I WAS TOLD THAT FORD MOTOR IS VERY AWARE OF THIS PROBLEM WHICH INVOLVES A FAULTY CLUTCH SYSTEM BUT YET WHEN CHECKED BY A COMPUTER, IF THE READING STATES CERTAIN NUMBERS, THEY DON'T WANT TO DO ANYTHING ABOUT IT! THIS IS ABSURD! THIS VEHICLE IS NOT SAFE TO DRIVE YET FORD DOES NOT WANT TO FIX THE VEHICLE. WHEN I DRIVE THIS VEHICLE AT TIMES, THE VIBRATIONS ARE SO SEVERE THAT I HAVE TO LET UP OFF THE ACCELERATOR IN ORDER FOR IT TO STOP. THAT'S WHEN I'M AFRAID THAT I'LL GET HIT. A RECALL NEEDS TO BE DONE ON THIS PROBLEM. THERE HAVE BEEN 36 LAWSUITS FILED JUST IN ONE COUNTY IN PENNSYLVANIA ALONE FOR THIS PROBLEM NHTSA NEEDS TO STEP IN AND MANDATE FORD FOR A RECALL. *TR
THE TRANSMISSION SPUTTERS WHEN TAKING OFF FROM A DEAD STOP. AT A CONSTANT SPEED THE CAR SHIFTS INTO A HIGHER OR LOWER GEAR. NOISES ARE MADE GRINDING NOISES WHEN CHANGING FROM 1-2-3 GEARS. *TR
IN JULY I PURCHASED A NEW 2014 FORD FOCUS FOR MY SON. IMMEDIATELY HE COMPLAINED ABOUT IT BEING SLUGGISH AND IT SHIFTED WHEN IT SHOULDN'T AND DIDN'T SHIFT WHEN IT SHOULD. IN AUGUST HE WAS INVOLVED IN AN ACCIDENT WHEN HE BACKED INTO A PARKED CAR. THE EVENT COST ME $525. HE SHIFTED FROM REVERSE TO DRIVE AND PRESSED THE ACCELERATOR BUT HIS CAR KEPT ROLLING BACK UNTIL IT STRUCK A CAR. LAST WEEK WAS THE FIRST TIME MY WIFE OR I DROVE HIS CAR. WHEN SHE RETURNED SHE SAID THAT SHE WOULD NEVER DRIVE THE CAR AGAIN. SHE REPORTED THE SAME TRANSMISSION AND SHIFTING PROBLEMS MY SON HAD MENTIONED. WHEN I DROVE IT TO THE DEALER I PUT THE CAR IN REVERSE AND BACKED OUT OF THE DRIVEWAY. AFTER I WAS IN THE STREET AND TOTALLY STOPPED I PUT THE CAR IN FORWARD AND PRESSED THE ACCELERATOR. NOTHING HAPPENED. I CHECKED THE GEAR INDICATOR AND PRESSED THE ACCELERATOR AGAIN. NOTHING HAPPENED. AFTER SITTING IIN THE THE MIDDLE OF THE STREET FOR SEVERAL SECONDS THE CAR FINALLY MOVED. IT WAS VERY SLUGGISH AND WITHIN THE FIRST 100FT. IT SHIFTED AT LEAST 3 TIMES. PERFORMANCE LIKE THIS CONTINUED EVERY TIME I STARTED FROM A DEAD STOP. I SPOKE WITH THE SERVICE REP ABOUT WHAT I HAD JUST EXPERIENCED. HE SAID THAT THE TRANSMISSION WAS DOING EXACTLY WHAT FORD SAYS IT WAS DESIGNED IT TO DO. HE SAID HE HAD PERSONALLY SCHEDULED OVER 20 2014 FOCUS CARS INTO THE SHOP TO CHECK THE TRANSMISSION BECAUSE OF THE SAME COMPLAINTS. HE SAID FORD HAS A SET OF TESTS AND IF THE CAR PASSED THOSE TESTS THEY WOULDN'T DO ANYTHING. HE SAID EVERY 2014 FOCUS HE AND THE OTHER 7-8 REPS HAD SCHEDULED FOR THE TESTS HAD, BY FORD'S INSTRUCTIONS, PASSED THE TESTS. I SINCERELY REQUEST THAT YOU FORCE FORD TO DO A RECALL ON THESE CARS. NOTING THE LARGE NUMBER OF COMPLAINTS THE CARS OBVIOUSLY HAVE VERY SERIOUS SAFETY ISSUES, ESPECIALLY THEIR FAILURE TO SHIFT WHEN THE DRIVER TAKES THE ACTION TO MAKE THEM SHIFT. *TR
FORD FOCUS BEGAN LEAKING FLUIDS DUE TO A MAIN SEAL ISSUE. AUTOMATIC CLUTCH/TRANSMISSION SHUTTERS, JERKS, VIBRATES AND LURCHES AT LOW SPEEDS OR ON HILLS. *TR
TL* THE CONTACT OWNS A 2014 FORD FOCUS. WHILE DRIVING APPROXIMATELY 10 MPH AND ENGAGING THE BRAKES, THE VEHICLE SUDDENLY ACCELERATED WITHOUT WARNING. THE FAILURE OCCURRED FOUR TIMES. THE DEALER WAS UNABLE TO LOCATE THE CAUSE OF THE FAILURE. THE VEHICLE WAS NOT REPAIRED AND THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 15. UPDATED 11/21/14*CN THE CONSUMER ALSO EXPERIENCED A TRANSMISSION SHIFTING PROBLEM. UPDATED 01/08/15
MY 2014 FORD FOCUS HAS ALL OF THE SYMPTOMS BEING REPORTED BY THOUSANDS OF OTHERS SUCH AS JUMPING FORWARD, ENGINE RPM RACING UP AFTER BOGGING DOWN TO RECOVER FROM A STALL. THE TRANSMISSION SOUNDS LIKE A BUCKET OF ROCKS BEING SHAKEN AROUND. CRACKS, BANGS AND WORST OF ALL WHEN PULLING AWAY FROM A LIGHT IT JUST TAKES A BIG GASP, BANGS DOWN TO A LOWER GEAR AND JUMPS FORWARD. GETTING ON THE FREEWAY SAFELY REQUIRES PUSHING THE ACCELERATOR NEAR THE FLOOR AND HOPING IT WILL DOWNSHIFT BEFORE THE TRUCK BEHIND YOU GETS THERE. THIS CAR IS NOT EVEN SAFE IN A PARKING LOT. I HAVE HAD TO STOMP THE BRAKE DOWN HARD TO KEEP FROM HITTING OTHER CARS IN THE LOT AT WORK. THIS HAPPENS AFTER IT NEARLY STALLS THE ENGINE AND RECOVERS BY RACING UP. MY 2014 FOCUS SPENT TWO WEEKS AT GERMAIN FORD AND WAS RETURNED WITH A HORRIBLE RUMBLING SOUND AND IT WAS NEARLY IMPOSSIBLE TO GET IT TO ACCELERATE. THE RUMBLING, THOUGH FELT THROUGH THE CHASSIS, WAS LATER REPORTED TO BE AN IMPROPERLY ASSEMBLED AIR INTAKE? THIS MADE NO SENSE TO ME. I BELIEVE IT WAS THE ENGINE BEING HEAVY LOADED BECAUSE THE FOCUS WOULD NOT DOWNSHIFT. I RETURNED THE CAR TO GERMAIN FORD WHERE THEY KEPT IT FOR ONE DAY AND REPORTED THERE WERE NO FURTHER ISSUES WITH THE CAR. AFTER THIS TWO WEEK REPAIR I WAS PRESENTED WITH A DOCUMENT EXPLAINING THE OPERATION OF THE TRANSMISSION FOR THE FOCUS, NOT BEFORE. THE DOCUMENT DOES NOT MENTION THE BANGING INTO A LOWER GEAR WHILE PULLING AWAY FROM A STOP. IT DOES NOT MENTION THE CAR JUMPING IN REVERSE OR THE ENGINE BEING LOADED TO A RUMBLE BECAUSE THE TRANSMISSION REFUSES TO DOWNSHIFT. I HAVE HAD THE CAR BACK FROM THE LATEST SERVICE ATTEMPT FOR AS LONG AS THE "GREEN CLUTCH", BREAK IN TIME IS SUPPOSED TO REQUIRE. THE CAR NOW JUMPS IN REVERSE BACKING OUT OF A PARKING SPACE AND ACCELERATION IS WHAT I WOULD CONSIDER DANGEROUS. I RAN OUT OF CHARACTERS BUT WOULD WELCOME A REPLY OR CALL. *TR
MY CAR HAS BEEN SHUTTERING AND NOT SHIFTING SMOOTHLY FOR A FEW WEEKS AS WELL AS LOSS OF POWER WHEN TAKING OFF FROM A STOP OR VERY SLOW SPEED. THIS INCIDENT: CAR SHIFTED INTO NEUTRAL FOR A FEW (5?) SECONDS BEFORE ENGAGING IN HIGHER GEAR WHILE I WAS ON FREEWAY. *TR
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
WHILE IN A MEDIAN TURN LANE, I ACCELERATED FORWARD TO TURN LEFT FROM A COMPLETE STOP. AS SOON AS I REACHED THE MIDDLE OF THE ROAD, THE AUTOMATIC CAR SLIPPED OUT OF GEAR AND IN TO NEUTRAL, LEAVING ME AT ALMOST A DEAD STOP IN THE MIDDLE OF A BUSY, UPHILL ROAD. WHILE TRYING TO GET THE CAR BACK IN GEAR, I WAS ALMOST REAR ENDED BY TWO CARS COMING UP THE HILL. LUCKILY THEY WERE PAYING ATTENTION, BUT HAD TO SWERVE IN THE NEXT LANE TO AVOID ME. I PUT MY CAR IN "SELECT SHIFT" MODE AND MANUALLY SWITCHED TO 2ND GEAR. IT WAS THE ONLY WAY THE CAR WOULD GO BACK IN GEAR. THE FORD DEALERSHIP SERVICE DEPARTMENT HAS IT NOW, NEEDLESS TO SAY, AS I DON'T FEEL SAFE. I HAVE ALSO BEEN EXPERIENCING A GRINDING NOISE AND SHAKING/SURGING WHEN ACCELERATING FROM A COMPLETE STOP IN THIS VEHICLE. I BELIEVE THIS IS RELATED TO THE INCIDENT THAT OCCURRED. *TR
2014 FORD FOCUS TRANSMISSION NOISE, 38,000 MILES. CAR HAS A GRINDING NOISE AT LOW SPEEDS ( UNDER 40 MPH ) CAR WILL LURCH FORWARD UNEXPECTEDLY CAUSE LOSS OF CONTROL. CAR WILL ROLL BACKWARDS WHILE THE TRANSMISSION IS IN THE DRIVE POSITION ON AN INCLINE. VERY CONCERNED WITH THE SAFETY OF THIS VEHICLE. NOT TO MENTION THE RESALE /TRADE IN VALUE OF THIS CAR IS DECLINING WITH EVERY BAD REPORT ISSUED. I WOULD LIKE TO SEE FORD RECALL THESE CARS AND CORRECT THESE ISSUES BEFORE SOMEONE GETS SERIOUSLY HURT DRIVING ONE OF THESE DEFECTIVE VEHICLES. *TR
MY 2014 FORD FOCUS IS A PIECE OF JUNK! THE TRANSMISSION SLIPS AND SHUDDERS ALL THE TIME. IT'S LIKE IT DOESN'T KNOW WHAT GEAR TO BE IN AT LOW SPEEDS. TO ME THIS IS A VERY DANGEROUS CAR. VERY UNPREDICTABLE!! *TR
2014 FORD FOCUS SE. THE CAR HAS ALWAYS SHUDDERED AND JERKED WHEN STARTING OFF FROM STOP. I AM AFRAID TO PULL OUT INTO TRAFFIC UNLESS IT IS TOTALLY CLEAR. MY DAUGHTER HAS A 2012 FORD FOCUS AND IT DOES THE SAME THING. I RUN PREMIUM GAS AND THE TOP GRADE OIL. *TR
PURCHASED CAR 8/27/14. NOTICED IMMEDIATE STUTTERING, AND SHIFTING WHENEVER IT WANTS TOO. WILL NOT DOWN SHIFT AND FAILS TO ACCELERATE FROM A FULL STOP. TOOK TO REPAIR SHOP FOR DX TEST AND WAS TOLD COMPUTER WAS UPDATED. CAR DOWNSHIFTS NOW BUT STILL SHIFTS ERRATICALLY AND STILL WILL NOT ACCELERATE FROM A COMPLETE STOP. THE SHUTTERING IS WORSE. *TR
TL* THE CONTACT OWNS A 2014 FORD FOCUS. WHILE ACCELERATING FROM A STOP AT 5 MPH, THE VEHICLE SURGED FORWARD AND THE SPEED INCREASED TO 15 MPH WITHOUT WARNING. THE VEHICLE JERKED AND THE SPEED ACCELERATED BEYOND 20 MPH. THE FAILURE OCCURRED TEN TIMES. THE DEALER STATED THAT THE CLUTCH AND SEALS NEEDED TO BE REPLACED. THE VEHICLE WAS REPAIRED, BUT THE FAILURE PERSISTED. THE MANUFACTURER WAS NOTIFIED. THE APPROXIMATE FAILURE MILEAGE WAS 3,500.
CAR STUTTERS AND ALMOST STALLS OUT WHEN STARTING FROM A COMPLETE STOP. THE PROBLEM IS WORSE THE HOTTER THE TEMPERATURE (IE 90 TO 100DEGS BAD STUTTERS). *TR
VEHICLE HAS EXTREME SHUTTER/LURCHING FORWARD WHEN ACCELERATING FROM A STOPPED POSITION. THE FOCUS HAS BEEN TAKEN IN FOR SERVICE ON FOUR DIFFERENT OCCASIONS AND COMPUTER UPDATES HAVE BEEN MADE. WE CONTINUE TO EXPERIENCE THE SAME JERKING DURING ACCELERATION BUT HAVE BEEN TOLD BY THE SERVICE MANAGER AND ALSO THE OWNER OF THE DEALERSHIP THAT THIS IS "NORMAL" FOR THE FORD FOCUS. WE FEEL THAT THIS IS VERY DANGEROUS AND COULD CAUSE AN ACCIDENT WHEN IT LURCHES FORWARD ESPECIALLY IN HEAVY (BUMPER TO BUMPER) TRAFFIC. *TR
TL* THE CONTACT OWNS A 2014 FORD FOCUS. THE CONTACT STATED WHILE DRIVING VARIOUS SPEEDS, THE VEHICLE HESITATED. THE VEHICLE WAS TAKEN TO AN AUTHORIZED DEALER FOR DIAGNOSIS. THE MECHANIC INFORMED THAT THE VEHICLE FUNCTIONED AS DESIGNED. THE MANUFACTURER WAS NOTIFIED OF THE ISSUE. THE APPROXIMATE FAILURE MILEAGE WAS 35,000.
MY 2014 FORD FOCUS HAS A 6-SPEED TRANSMISSION THAT LURCHES AND/OR SHUDDERS AND/OR HESITATES WHEN TRYING TO SLOWLY ACCELERATE - ALMOST LIKE SOMEONE DRIVING A STICK SHIFT THAT NEVER HAS ONE BEFORE. THIS HAPPENS IF YOU ARE STOPPED AND TRY TO VERY SLOWLY ACCELERATE - COULD EASILY CAUSE AN ACCIDENT WHILE CREEPING UP TO WHATEVER MAY BE IN FRONT OF YOU. OR - IT HAPPENS IF YOU ARE GOING AT A SLOWER RATE (LESS THAN ABOUT 15 - 20) AND WANT TO JUST SPEED UP A LITTLE. THESE PROBLEMS CAUSE MANY HAIR-RAISING EVENTS FOR ME - ESPECIALLY IN TIGHT, RUSH HOUR TRAFFIC........... >>>>>>> THE ABOVE PROBLEMS HAVE BEEN HAPPENING SINCE MY CAR WAS BRAND NEW WITH 16 MILES (AND THE OTHER 2014 FORD FOCUS 6-SPEED TRANSMISSION CARS THAT I TEST DROVE ACTED EXACTLY THE SAME). I ASKED MY SALESMAN ABOUT IT AND HE SAID THAT IT WAS THE HOW THE TRANSMISSION WORKS. I HAVE 4,000+ MILES ON IT NOW AND THE SAME THINGS ARE STILL HAPPENING. I WILL COMPLAIN TO THE SERVICE WRITER ABOUT THIS "PROBLEM" WHEN I TAKE IT IN FOR ITS FIRST VISIT TO THE SERVICE DEPARTMENT FOR AN OIL CHANGE........ >>>>>>> AS A P.S. - THIS FORD FOCUS GETS LESS OF AN AVERAGE FUEL ECONOMY (28 MPG SINCE FIRST FILL-UP) THAN MY 2010 FORD FOCUS (31 MPG SINCE ITS FIRST FILL UP). *TR
THE CAR HAS SEVERE TRANSMISSION ISSUES I HAVE ALMOST BEEN KILLED TWICE FOR BEING THROWN OUT INTO TRAFFIC ONCE AND TRYING TO PULL OUT ONTO A BUSY HIGHWAY. STOPPING AT A STOP SIGN OR RED LIGHT IS A NIGHTMARE, MY CAR WILL STOP FINE, BUT WHEN YOU GO TO TAKE OFF IT JUMPS AND THE TRANSMISSION SLIPS LEAVING YOU BASICALLY SITTING IN THE MIDDLE OF THE HIGH WAY BARELY GETTING ANYWHERE THEN ALL OF A SUDDEN YOUR CAR WILL TAKE OFF AND MAKE YOU LOOSE CONTROL. THE RPMS ARE ALL MESSED UP IF I'M DRIVING DOWN THE ROAD THE RPM HAND JUST DANCES ALL OVER THE PLACE THIS CAR IS A DEATH TRAP!! THANKS FORD FOR RUINING MY LIFE AND STICKING ME WITH THIS TRUE LEMON OF A CAR... *TR
WHEN YOU STEP ON THE GAS THE CAR HESITATES THEN MAKES A GRINDING SOUND AND LURCHES AS THE TRANSMISSION ENGAGES. THE PROBLEM HAS EXISTED SINCE WE PURCHASED THE CAR ITS BEEN IN THE SHOP MULTIPLE TIMES, EACH TIME WE GET IT BACK THE PROBLEM STILL EXISTS. THIS IS COMPLETELY UNACCEPTABLE AS WE USE IT FOR A DRIVERS EDUCATION CAR!! THE DEALERSHIP WAS AWARE OF THIS PROBLEM AND THEY ARE JUST AS CULPABLE AS FOR IS FOR PUTTING OUT AN UNSAFE VEHICLE. *TR
THE TRANSMISSION WAS REPROGRAMMED A MONTH AGO FOR SERIOUS SHUDDERING AND STALLING. WITHIN A WEEK THE ENGINE WOULD RACE AND THE CAR WOULD NOT SHIFT GEARS. THE ENGINE WOULD ALSO STALL. IN INTERSTATE TRAFFIC THIS IS A SCARY DANGEROUS SITUATION. NOW THE DEALERSHIP SAYS THE CLUTCH IS OUT. I FILED A CASE WITH FORD AND A CUSTOMER SERVICE REGIONAL MANAGER WAS TO CALL ME BY THURSDAY..NO CALL...FRIDAY A CALL WAS PROMISED..NO CALL. MONDAY A PROMISE..NO CALL. TUESDAY A PROMISE OF A CALL..NO CALL. WEDNESDAY NO CALL..GET THE PICTURE. *TR
TL* THE CONTACT OWNS A 2014 FORD FOCUS. THE CONTACT STATED THAT THE VEHICLE FAILED TO ACCELERATE INTERMITTENTLY. THE CONTACT MENTIONED THAT THE VEHICLE WOULD MAKE A GRINDING NOISE WHILE DEPRESSING THE ACCELERATOR PEDAL AND THE VEHICLE WOULD STALL. THE VEHICLE WAS TAKEN TO A DEALER. THE VEHICLE WAS NOT REPAIRED SINCE THE PARTS WERE NOT AVAILABLE. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS 400.
CAR IS JERKY WHEN ACCELERATING. FEELS AS IF I HAVE A MANUAL TRANSMISSION WITH A CLUTCH PROBLEM. CAR SHUDDERS AT LOW SPEED AND ALSO OCCASIONALLY HESITATED WHEN ENTERING A HIGHWAY. THIS PUT ME IN DANGEROUS SITUATIONS NUMEROUS TIMES. *TR
WITH CAR IN CRUISE GOING DOWN GRADE TRANS WOULD DOWN SHIFT IN LOWER GEAR CAUSING CAR TO SLOW AND ENGINE TO OVER REV. HAD TO SLOW TO 45 FOR TRANS TO CORRECT IT`S SELF. HAVE ALSO HAD ISSUES WITH IT IN REVERSE JUMPING IN AND OUT OF GEAR. IT ALSO JUMPS WHILE AT LOW SPEEDS SEARCHING FOR THE CORRECT GEAR TO BE IN. *TR
TL* THE CONTACT OWNS A 2014 FORD FOCUS. WHEN THE CONTACT DEPRESSED THE ACCELERATOR PEDAL, THE VEHICLE WOULD EITHER INDEPENDENTLY ACCELERATE OR HESITATE TO ACCELERATE. THE CONTACT HEARD AN ABNORMAL NOISE COMING FROM THE FRONT DRIVER SIDE OF THE VEHICLE. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 100.
AT ~18,000 MILES VEHICLE STARTED TO HESITATE UPON ACCELERATION TO A POINT THE CAR WOULD STALL ENOUGH THAT THE VEHICLE BEHIND US HAD TO BRAKE HARD TO AVOID COLLISION; EXPERIENCING HEAVY SHUTTERING AND VIBRATION WHEN VEHICLE CHANGES GEARS. TOOK VEHICLE TO DEALER ON 10/24/13, ADVISED THAT THE TRANSMISSION CLUTCHES ARE DEFECTIVE, PARTS ARE ON BACK ORDER. REPAIRED AT 20,166 MILES ON 12/05/13. AT ~29,000 MILES STARTED TO EXPERIENCE SAME PROBLEM AS DESCRIBE ABOVE; TOOK IN TO DEALER ON 8/19/14, CONFIRMED THAT THE PROBLEM IS PRESENT, FURTHERMORE UPON INSPECTION DEALER ADVISED THAT FRONT TIRES ARE AT '0' WEAR AND NOTED THEY WERE 'UNSAFE', SERVICE MANAGER STATED THAT IS DUE TO THE EXCESSIVE VIBRATION AND SLIPPAGE OF THE TRANSMISSION. PARTS ARE ON BACK ORDER. CAR IS UNSAFE, UNEXPECTED HARD HESITATION IS CAUSING NEAR REAR END COLLISION. TIRE SLIPPAGE IS CAUSING VEHICLE TO HYDROPLANE/SLIP ON WET ROADS. *TR
HESITATION AND BUCKING WHILE ACCELERATING, GRINDING NOISE, AND ROUGH IDLE. *TR
TRANSMISSION CONSTANTLY SHUDDERS AND GRINDS. TRIES TO SHIFT GEARS WHEN IN CRUISE CONTROL. ENGINE TRIED TO STALL. VERY LOUD METALLIC NOISE. RETURNED CAR TO DEALERSHIP IN FEBRUARY AND WAS TOLD IT WAS ALL NORMAL. SECOND TIME I WAS GIVEN A PIECE OF PAPER EXPLAINING "NORMAL" NOISES. NONE OF WHICH MY CAR WAS MAKING. THIRD TIME THEY RE-PROGRAMMED THE TRANSMISSION. CAR IS BEING TAKEN BACK TO DEALERSHIP FOR SAME PROBLEMS THIS WEDNESDAY. FORD HAS KNOWN OF THESE DANGEROUS PROBLEMS SINCE THE 2011. YET THEY CONTINUE TO KNOWINGLY SELL DANGEROUS CARS. AND NO ONE DOES ANYTHING. *TR
TL* THE CONTACT OWNS A 2014 FORD FOCUS. THE CONTACT STATED THAT WHILE ACCELERATING AFTER A STOP SIGN, THE VEHICLE JERKED VIOLENTLY WITHOUT WARNING. THE FAILURE RECURRED ON NUMEROUS OCCASIONS. THE VEHICLE WAS TAKEN TO A DEALER WHERE IT WAS DIAGNOSED THAT THE TRANSMISSION NEEDED TO BE RESET. THE VEHICLE WAS NOT REPAIRED. THE VIN WAS UNAVAILABLE. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 100.
VEHICLE SHUDDERS UPON STARTING FORWARD MOVEMENT OR WHEN SLOWING OR STOPPING AND THEN RESTARTING FORWARD MOVEMENT. DOWNSHIFTING INTO LOWER GEAR AND THEN ACCELERATING PRODUCES A SHUDDER, SEVERE LOSS OF POWER, MUST ACCELERATE HEAVILY OR VEHICLE CONTINUES TO SHAKE AND SHIMMY WHILE NOT ACCELERATING. FEELS AS IF THE ENGINE/TRANSMISSION IS GOING TO SHAKE OUT OF THE AUTOMOBILE. *TR
YOUNG LADY TURNED LEFT IN FRONT OF ME AND I HAD NO TIME TO STOP-HEAD-ON COLLISION. STEERING WHEEL AIR BAG DID NOT DEPLOY. KNEE AIR BAG DID DEPLOY. *TR
FROM DEAD STOP ON SLIGHT INCLINE THE CAR STARTS NORMALLY AND THEN JERKS AND HESITATES WHILE ATTEMPTED TO SHIFT INTO 2ND GEAR. THIS HAS CAUSED NUMEROUS CLOSE CALLS WITH TRAFFIC. DURING THE SHIFT FROM 1ST TO 2ND THE TRANSMISSION MAKES A VERY DISTINCT GRINDING SOUND (SOME PEOPLE HAVE COMPARED IT TO THE SOUND OF ALUMINUM CANS CRUSHING). THE DEALER CLAIMS THIS IS NORMAL OPERATION OF THEIR POWERSHIFT TRANSMISSION. I GUESS THE ENGINEERS DESIGNED IT SO IT MAKES THIS GRINDING SOUND DURING NORMAL DRIVING CONDITIONS. *TR
I PURCHASED A 2014 FOCUS SE WITH AN "AUTOMATIC" TRANSMISSION IN NOVEMBER, 2013. AT 8,000 MILES, THE TRANSMISSION BEGAN ACTING MORE STRANGELY THAN USUAL: 1. WHEN TRYING TO ACCELERATE FROM ONE SLOW SPEED TO A SLIGHTLY HIGHER SPEED, CAR WOULD LURCH, HESITATE & ALMOST STALL. 2. WHEN TRYING TO ACCELERATE QUICKLY FROM A SLOW SPEED, ESPECIALLY WHEN GOING UPHILL AFTER A TURN, CAR WOULD SHUDDER & MAKE A RATTLING, SOMETIMES GRINDING, NOISE. 3. WHEN ACCELERATING MODERATELY FROM A STOP, CAR WAS SLOW TO SWITCH GEARS. FORD SERVICE REPROGRAMMED SOME SOFTWARE & REPLACED THE CLUTCH. THEY SAID THE TRANSMISSION SEALS WERE LEAKY, BUT THAT FORD WOULDN'T HAVE THE REDESIGNED REPLACEMENTS UNTIL DECEMBER. A WEEK AFTER THE SERVICE THE CAR IS RUNNING MORE SMOOTHLY. *TR
I WAS ENTERING AN EIGHT-CAR PARKING AREA AND DECIDED TO PARK A FEW FEET AHEAD BY A HIGH CHAIN-LINK FENCE. THE CAR WAS ALMOST TO A COMPLETE STOP AND I WAS ABOUT TO SHIFT INTO PARK WHEN I HEARD A "REVVING" NOISE FROM THE ENGINE. THE CAR BOLTED. BRAKING HARD ,I SLAMMED INTO THE FENCE AND SMALL TREE. THE AIRBAGS NEVER DEPLOYED.I SAT STUNNED. NEVER EXPERIENCED ANYTHING LIKE THIS IN ALL MY YEARS AS A DRIVER. I BELIEVE THE CAR MALFUNCTIONED AND THERE WAS A "SUDDEN UNEXPLAINED ACCELERATION".FIX THIS PROBLEM OR TAKE THE CAR OFF THE MARKET! *TR
2014 FORD FOCUS. CONSUMER WRITES IN REGARDS TO STEERING WHEEL MALFUNCTION AND REQUESTS VEHICLE COMPENSATION. *SMD THE CONSUMER STATED TWO DAYS AFTER THE VEHICLE WAS PURCHASED, THE STEERING MALFUNCTIONED AS SHE WAS PARALLEL PARKING ON A BUSY ROAD. *JB
I WAS AT AN INTERSECTION TRYING TO CROSS THE ROAD AND MY CAR HESITATE TO GO WHEN PRESSING THE GAS . IT WOULDN'T GO AT ALL I WAS VERY AFRAID. THEN FINALLY IT WENT AND STARTING JERKING REAL BAD. I TOOK IT TO THE BONDY FORD IN DOTHAN AL TO GET IT CHECK OUT BECAUSE I AM SCARED TO DRIVE IT AND THE SERVICE WAS SO RUDE THEY DIDN'T OFFER ME A LOANER CAR AND LIE TO ME SAYING MY PLATINUM WARRANTY DIDN'T COVER A RENTAL CAR !!!!! WOW I TOLD THE SERVICE GUY THAT I WILL CALL MY WARRANTY CUSTOMER SERVICE NUMBER THEN HE REPTILE COME IN LET ME SEE WHAT I CAN DO I WILL CALL FOR YOU . HE WAS SO RUDE UNTIL HE SEEN ME GETTING VERY UPSET . *TR
THE TRANSMISSION SHIFTS ABRUPTLY AND ENGINE RUNS ROUGH WHEN STOPPED. THE CAR WILL LUNGE FORWARD AFTER TAKING FOOT OFF BRAKE WITHOUT TOUCHING THE ACCELERATOR. THE CAR LOOSES POWER AT HIGHWAY SPEEDS CAUSING TO SLOW DOWN AT HIGHWAY SPEEDS. WHILE BACKING UP THE CAR BINDS UP AND GRINDS AS THE CAR ROLLS BACKWARDS. UPON ACCELERATING FROM AT STOP THE CAR HAS LOSS OF POWER THEN RPM GO UP BEFORE THE TRANSMISSION ABRUPTLY SHIFTS CAUSING THE CAR TO SPEED UP TOO FAST OR ALMOST TO THE POINT OF BEING OUT OF CONTROL. I HAVE TAKEN THE CAR TO THE SHOP TWICE AND HAD TO HAVE IT TOWED TO A THIRD DEALER SHOP. *TR
THE TRANSMISSION ON THIS VEHICLE IS FAULTY AND THE VEHICLE STALLS OUT AT LOW GEARS. WHEN YOU STOP AT A STOP SIGN OR STOP LIGHT, TURN THE STEERING WHEEL ON ACCELERATION, OR BACK THE VEHICLE IT STALLS OUT AND THEN THE VEHICLE JERKS/ SHAKES TO GET BACK INTO GEAR. IT IS TERRIBLY DANGEROUS. FORD HAS NOW ATTEMPTED TO FIX THE ISSUE ON MY VEHICLE 3 TIMES AND HAS FAILED TO DO SO. MY VEHICLE HAS HAD THE TRANSMISSION RE-SEALED AND ON A SEPARATE OCCASION THEY HAVE TAKEN MY TRANSMISSION APART TO REPLACE THE CLUTCH AT JUST OVER 6500 MILES. MY VEHICLE IS IN THE SHOP FOR THE 3 TIME, RETURNING WITH THE ISSUES THAT WERE ALLEGEDLY "REPAIRED". THE VEHICLE WILL NOT GO ON ACCELERATION, OFTEN TIMES - IN TRAFFIC - I HAVE BEEN ALMOST RAN OVER OR REAR ENDED BY OTHER VEHICLES. I SHOULDN'T HAVE TO DIE FIRST, BEFORE THIS ISSUE IS TAKEN CARE OF. I BOUGHT WHAT I THOUGHT WAS A NICE, NEW, RELIABLE AND SAFE VEHICLE.. IT HAS TURNED OUT TO BE A LEMON THAT CAN VERY WELL END UP COSTING MY LIFE. MANY CONSUMERS HAVE THIS VERY POPULAR VEHICLE, FORD IS NOT ALERTING ANYONE TO THE PROBLEMS THEY ARE SELLING THESE VEHICLES WITH. THE VEHICLE STALLS OUT GOING DOWN THE ROAD.. AND TO AN UNSUSPECTING DRIVER FOLLOWING BEHIND ME, I COULD END UP REAR ENDED AND SERIOUSLY HURT OR KILLED. THE REVIEWS FROM OTHER FORD FOCUS DRIVERS MAKE IT OBVIOUS THAT FORD HAS TRIED AND FAILED OVER AND AGAIN TO FIX THIS TRANSMISSION PROBLEM. SOME REVIEWS MENTION HOW THE TRANSMISSION HAVE CAUSED THEM ACCIDENTS, WHEN THE VEHICLE SUDDENLY JERKED INTO GEAR CAUSING THE DRIVER TO LOSE CONTROL OF THE VEHICLE. SOMETHING MUST BE DONE ABOUT THIS. HOW CAN FORD CORPORATE GET AWAY WITH THIS? *TR
MY 2014 FORD FOCUS HAS MANY TRANSMISSION ISSUES FROM GRINDING GEARS, HESITANT TRANSMISSION, NON-WORKING AC FROM TIME TO TIME (MORE OFTEN IT DOES NOT WORK THEN WORKS). THE VEHICLE TENDS TO NOT SHIFT OR ENGAGE THE TRANSMISSION WHEN TURNING CORNERS AND THEN APPLYING THE GAS PEDDLE TO MOVE FORWARD, IN STOP AND GO TRAFFIC THE VEHICLE SHAKES AND MAKES GRINDING NOISES WHEN SHIFTING (AUTOMATIC TRANSMISSION), ON DAYS THAT ARE HOT THE AC TENDS TO NEVER WORK - WHEN DRIVING 30 MILES BACK AND FORTH FROM WORK TO HOME IT ALMOST NEVER BECOMES COOL AND ONLY PUTS OUT HOT AIR. I HAVE TAKEN MY VEHICLE INTO FORD 5 OR 6 TIMES NOW, THIS LAST TIME I WAS JUST INFORMED (ABOUT 20 MINUTES AGO) THAT NOTHING IS WRONG WITH THE VEHICLE THAT IT OPERATES UNDER FORDS GUIDELINES AND THAT THE TECH'S FOUND NOTHING WRONG WITH THE CAR. WHEN I LEFT FREMONT TODAY BEFORE I TOOK IT INTO FORD IT HAD THE SAME ISSUES, GRINDING, SHAKING WHEN STOP AND GO AND THE AC DID NOT WORK. AND NOW, LESS THEN 4 HOURS OF BEING IN THE SHOP THEY CALLED ME SAYING NOTHING IS WRONG AND I KNOW FOR A FACT THAT IT IS. I HAVE ALL DOCUMENTATION ON MY VEHICLE FROM THE DEALER FROM THE FIRST TIME IT WENT INTO THE SHOP. FORD CORP WHO I HAVE BEEN DEALING WITH (WILL NOT GIVE HER INFO UNTIL YOU REQUEST DUE TO ABOVE DISCLOSURE) HAS TOLD ME THAT BASICALLY IT OPERATES UNDER THEIR GUIDELINES SO NOTHING IS WRONG. I AM ASKING FOR HELP - SOMETHING IS WRONG WITH THIS BRAND NEW CAR AND FORD IS FAILING TO ADDRESS ANY AND ALL ISSUES. *TR INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6). *TR
I HAVE NOTICED WHILE DRIVING MY VEHICLE THAT IT STUTTER AND MAKES A LOUD GRINDING SOUND WHEN I AM GOING UP INCLINES AND WHEN I AM BRAKING. I NOTICED MY CAR IS WILL BE JERKING AND FEELS LIKE THE TRANSMISSION IS BOUT TO GIVE AWAY WHEN I AM IN TRAFFIC. I TOOK MY CAR BACK TO THE DEALERSHIP BECAUSE IT WAS STILL UNDER WARRANTY AND EXPLAINED TO THEM THE ISSUES THAT ARE GOING ON WITH MY CAR. THEY PROCEEDED TO TELL ME THAT MY ISSUES WAS NORMAL FOR MY CAR. I ASKED HOW COULD THIS BE NORMAL THAT A BRAND NEW CAR STUTTER, GRINDS, SHIFT GEARS ON IT OWN, JERKS WHEN APPLYING BRAKES OR ACCELERATION, AND FEELS LIKE TRANSMISSION IS SLIPPING. I SPOKE WITH THE MECHANIC THAT LOOKED AT MY CAR AND HE SAID THAT MY MODEL CAR IS LIKE IT HAS A MANUAL ENGINE IN AND AUTOMATIC CAR. HE STATED THAT THIS WAS NORMAL AS FAR AS THE MANUFACTURES STATES BUT ACTUALLY THIS IS NOT NORMAL. CARS SHOULD NOT BE SHIFTING GEAR AUTOMATICALLY. THIS ISSUES THAT MY CAR IS HAVING ARE VERY HAZARDOUS, ESPECIALLY IN STOP IN GO TRAFFIC AND ON INCLINES, JUST DRIVING PERIOD , IN THE END I FEEL SOMETHING NEEDS TO BE DONE ABOUT THIS WITH THIS MAKING MODEL CAR ESPECIALLY BEING THAT THIS IS A NEWER MODEL CAR (2014). *TR
I BOUGHT MY FOCUS IS LATE APRIL OF 2014. AFTER ONLY A MONTH I STARTED TO NOTICE THAT WHEN I WOULD ACCELERATE AFTER STOPPING FOR A LIGHT OR SIGN, MY CAR WOULD DO THIS "PUTTERING" THING. THEN I GOT CAUGHT IN RUSH HOUR DRIVING HOME AND WOW, ANYTIME I WOULD START TO ACCELERATE IT FELT LIKE I WAS DRIVING A MANUAL FOR THE FIRST TIME. I CALLED FORD AND THEY SAID THAT MY CAR WAS STILL "LEARNING HOW TO DRIVE" AND THAT ONCE I REACHED 1500 MILES THE PROBLEM WOULD GO AWAY. WELL, HERE I AM 4 MONTHS LATER AND 4000 MILES UNDER THE HOOD AND THE PROBLEM STILL HAPPENS ON A DAILY BASIS. I'VE KIND OF LEARNED TO DRIVE WITH IT DOING THAT, BUT IT'S EXTREMELY EMBARRASSING WHEN I HAVE PEOPLE IN MY CAR AND IT'S JERKING AND JOLTING ALL OVER THE PLACE. FORD KEEPS TELLING ME THAT IT WILL GO AWAY, I EVEN HAD ONE GUY TELL ME IT WAS JUST HOW THE CAR DRIVES AND THERE'S NOTHING THEY CAN DO. PERSONALLY, I THINK THAT'S BOLOGNA. HOPEFULLY FORD DOES THE RIGHT THING AND FIXES THIS PROBLEM BEFORE IT BECOMES EVEN WORSE. *TR
I NOTED THAT THE VEHICLE WAS NOT "TRACKING" WELL ON HIGHWAYS AT THE RECOMMENDED CRUISING SPEED OF 65 MPH. THE VEHICLE APPEARS TO "DRIFT" FROM LEFT TO RIGHT WITHIN THE LANE IN WHICH WE ARE TRAVELING. THIS REQUIRES CONSTANT ATTENTION AND CONCENTRATION IN CONTROLLING THE POSITION OF THE STEERING WHEEL IN ORDER TO KEEP THE CAR GOING IN A STRAIGHT LINE. IT IS LESS NOTICEABLE AS THE HIGHWAY CURVES IN EITHER THE RIGHT OF LEFT DIRECTION. ONE GETS THE IMPRESSION THAT THERE IS FAR TOO MUCH "PLAY" IN THE STEERING WHEEL/COLUMN RELATIVE TO THE FRONT WHEEL DRIVE TRAIN MECHANISM. IN ADDITION, THE PROBLEM SEEMS EXAGGERATED DURING HIGHER WIND VELOCITIES. I ASKED MY WIFE TO DRIVE THE CAR AND SHE TOO NOTICED THE PROBLEM. I QUESTIONED THE SERVICE MANAGER AT THE DEALERSHIP, AT THE TIME OF MY FIRST SCHEDULED SERVICE APPOINTMENT, AND ASKED IF THEY COULD DRIVE THE CAR AND "TIGHTEN" THE STEERING WHEEL TO REDUCE THE "PLAY" IN IT. HE TOLD ME THAT THE TEST DRIVE WAS PRETTY NORMAL, THAT THERE WAS NO WAY TO ADJUST THE STEERING MECHANISM AND THAT THE "SPORT" SET-UP FOR THIS PARTICULAR MODEL RESULTS IN THAT "FEEL" DURING DRIVING. AS AN EXPERIENCED DRIVER OF 56 YEARS WHO HAS OWNED NUMEROUS AUTOMOBILES, INCLUDING SOME RATHER HIGH END SPORT CARS, THIS EXPLANATION MADE ABSOLUTELY NO SENSE WHAT-SO-EVER. HE OFFERED ME THE OPPORTUNITY TO TEST DRIVE A DIFFERENT VEHICLE OF THE SAME MODEL TYPE, BUT I DECLINED AS I SAW NO POINT TO THE EXERCISE. I HAD SEEN AN INVESTIGATIVE REPORT ON THE ABC NATIONAL NEWS PRESENTED BY [XXX] RELATIVE TO REPORTED PROBLEMS BY OTHERS IN THIS REGARD. UPON ACCESSING THIS SIGHT, I FOUND THAT THERE ARE REPORTS ABOUT THIS PARTICULAR PROBLEM. MY PURPOSE IN SUBMITTING THIS NARRATIVE IS TO PLACE ON THE RECORD A POSSIBLE PROBLEM WITH THIS FORD PRODUCT IN THE EVENT THAT SOMEONE IS INJURED AS A RESULT OF THE STEERING PROBLEM. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6). *TR
PURCHASED A 2014 FORD FOCUS ELECTRIC IN JULY OF 2014. ABOUT 1 MONTH AND 1400 MILES LATER I BEGAN TO EXPERIENCE PROBLEMS WITH THE "STOP SAFELY NOW" MESSAGE. VEHICLE WILL IMMEDIATELY LOOSE POWER TO ACCELERATOR WHILE STILL MAINTAINING POWER TO BRAKING AND STEERING. THE PROBLEM HAS OCCURRED 4 TIMES WHILE DRIVING SINCE THE 31ST OF JULY (TODAY IS 5 AUG 2014). ATTEMPTED TO TAKE TO THE DEALER TODAY. HOWEVER, THE ONLY CERTIFIED EV TECHNICIAN IS ON VACATION UNTIL NEXT WEEK. FORD WEBSITE SAYS VEHICLE IS NOT ELIGIBLE FOR CURRENT RECALLS. I WILL ATTEMPT TO BRING VEHICLE TO SERVICE CENTER NEXT WEEK. *TR
ON JUNE 23, 2014 WHILE TRAVELING ON THE HIGHWAY, THE SUBJECT VEHICLE 'STALLED' WITHOUT WARNING. DESPITE ATTEMPTING TO RESTART THE VEHICLE, THE DRIVER WAS UNABLE. THE SUBJECT VEHICLE WAS STRUCK FROM BEHIND CAUSING PERSONAL INJURY. *TR
OCCASIONALLY WHEN BACKING UP GOING FORWARD OR TURNING THE WHEEL THE CAR MAKES A SUTTLE GRINDING NOISE. *TR
EVERY TIME I PUT THE CAR IN DRIVE AND START TO GO BETWEEN 5-10 MPH THE CAR BEGINS TO STUTTER. ITS GETTING PROGRESSIVELY WORSE EVERYTIME I DRIVE THE VEHICLE. I'VE TAKEN IT TO THE SHOP 2-3 TIMES ALREADY AND THEY HAVE ONLY PUT A "BANDAID" ON THE SITUATION. THEY HAVE ONLY RESET THE TRANSMISSION COMPUTER BACK TO ITS DEFAULT SETTINGS. I AM WANTING SOMETHING TO BE REPAIRED - ACTUALLY REPLACED UNDER MY WARRANTY. *TR
WHILE DRIVING MY CAR HERE AND THERE IT HAS HESITATED TO GO AND ALMOST FEELS LIKE IT IS OUT OF GEAR. WHEN IT STARTS TO GO IT STUTTERS. RECENTLY IT HAS BEEN GETTING WORSE. TWO DAYS AGO I WAS IN TRAFFIC GOING 35 AND MY CAR WENT FROM RPM RAISING AS I HIT GAS PEDAL TO MY SPEED DROPPING. I HAD TO QUICKLY TURN OUT OF TRAFFIC SHUT MY CAR OFF AND RESTART IT. IT NOW HAS DONE THIS TWICE. I TO HAVE TAKEN IT AND THEY SAID IT IS NORMAL. I DO NOT KNOW OF ANY VEHICLE THAT SHOULD BE NORMAL JERKING THE DRIVER OR HESITATING IN TRAFFIC WHEN TRYING TO GO. THIS IS A SERIOUS ISSUE WHEN TRANSPORTING CHILDREN. THE DEALER STATED IT WAS TRYING TO GET USE TO MY DRIVING SO IT CAN ADJUST TO HOW I DRIVE. REALLY!!! IT IS NOT NORMAL TO FEEL LIKE YOUR TRANSMISSION IS SLIPPING AND YOU ARE GETTING WHIP LASH JUST DRIVING A CAR NORMAL. I WAS NEVER TOLD THIS WHEN I BOUGHT THE VEHICLE OR GOD AS MY WITNESS I WOULD NEVER OF BOUGHT IT. IT IS SCARY AND CAN CAUSE SERIOUS ISSUES IN HEAVY TRAFFIC FLOW. THIS NEEDS TO BE RESOLVED OR A NEW VEHICLE ISSUED!!! *TR
I DO NOT KNOW IF IT'S BRAKES. MY CAR DOES THE GRINDING SOUNDS TOO HOW IS THIS NORMAL ON A NEW CAR REALLY!!!! I JUST PULLED OUT OF DRIVEWAY NEVER REALIZED IT WAS THAT NOW WITH NO RADIO ON I HEAR IT. THIS IS RIDICULOUS I SERIOUSLY JUST LEFT THE SHOP FOR MY STUTTERING SLIPPING GEAR ISSUE. *TR
FOR A COUPLE OF MONTHS NOW, WHEN I DRIVE AT SLOWER SPEEDS (USUALLY 15-25 MPH) THE TRANSMISSION APPEARS TO GRIND WHEN CHANGING GEARS. FROM WHAT I'VE READ, FORD IS CLAIMING THIS IS SLIPPING OF THE TRANSMISSION AND IS "NORMAL" FOR THE CAR. BRAND NEW CARS SHOULD NOT MAKE NOISES LIKE THIS. GLAD I PURCHASED AN EXTENDED WARRANTY FROM MY CREDIT UNION. ALSO, THE PASSENGER SIDE WINDOW DOES NOT CLOSE AS QUICKLY AS THE OTHER WINDOWS. *JS
WHILE VACATIONING IN MYRTLE BEACH THE WEEK OF JULY 4TH, MY CAR IN HEAVY TRAFFIC STARTED JUMPING AND JERKING LIKE I HAD A CLUTCH AND WAS MISSING GEARS. THIS CONTINUED THE WHOLE TRIP. GOING UP HILLS THE CAR STALLS AND JERKS REALLY BAD. I CARRIED THE CAR TO THE DEALERSHIP WHEN WE GOT BACK AND THEY DROVE IT AND SAID IT WAS A NEW TRANSMISSION THAT FORD WAS USING. THE MAN EXPLAINED TO ME THAT THE BREAK ACTS LIKE A CLUTCH AND IT WOULD JUMP AND JERK LIKE THIS. THEY DID A COMPUTER UPDATE AND SAID THAT IF THIS CONTINUED TO BRING IT BACK. I HAVE SMALL GRANDBABIES IN MY CAR ALL THE TIME AND MY DAUGHTER DRIVES BACK AND FORTH TO SCHOOL. THEY DROVE IT FOR ABOUT 10 MINUTES IN A PARKING LOT AND SAID NOTHING WAS WRONG. I WANTED HIM TO TAKE IT DOWN TOWN IN TRAFFIC AND HE DECLINED AND SAID THE PARKING LOT WAS BETTER. THE TRANSMISSION IS MESSED UP AND A COMPUTER UPDATE IS NOT WORKING. A DIFFERENT GUY AT THE DEALERSHIP SAID THAT THEY (FORD) WERE TRYING THE COMPUTER UPDATES FIRST AND IF IT DIDN'T FIX IT TO BRING IT BACK. HE SPOKE LIKE MINE WASN'T THE ONLY ONE THAT HAD PROBLEMS. I AM SCARED TO DRIVE THE CAR. ME AND MY DAUGHTER SHARE THE CAR AND I AM REALLY CONCERNED FOR OUR SAFETY. IT SEEMS TO BE WORSE WHEN YOU DRIVE SLOW OR START OFF. MY SON IN LAW DROVE THE CAR IN MYRTLE BEACH AND HE SAID THAT THE TRANSMISSION WAS SLIPPING AND I NEEDED TO CARRY IT BACK TO WHERE I BOUGHT IT AND DEMAND THEY FIX IT. I BOUGHT THE CAR NEW AND THOUGHT IT WOULD BE A GOOD DEPENDABLE CAR, NOW I AM SCARED TO GO ANYWHERE IN IT. *TR
ACCELERATING FROM A STOP LIGHT ON A SLIGHT INCLINE, FIRST TIME I NOTICED A LURCH OR JERK. ABOUT THAT TIME I BEGAN NOTICING THAT THE TRANSMISSION IS NOT OPERATING AS IT HAD BEEN IN THE PAST. THE LOWER SPEED SHIFTS ARE NOT SMOOTH AND SOMETIMES WHEN DE-ACCELERATING IF FEELS AS IF THE BRAKES ARE BEING APPLIED QUICKLY, 'TRAILER HITCHING'. THE TRANSMISSION ALSO SEEMS TO SHIFT TO A HIGHER GEAR AT THE INCORRECT TIME, CAUSING LOSS OF POWER AND POOR PERFORMANCE. THE TRANSMISSION PROBLEMS DO NOT OCCUR ALL OF THE TIME, BUT IT SEEMS TO BE GETTING WORSE. I AM CONCERNED THAT THE PROBLEMS WITH THE TRANSMISSION WILL CAUSE A FAILURE. I HAVE TAKEN THE CAR TO THE DEALERSHIP AND THEY SAID THERE IS NOTHING THEY CAN DO. THE SERVICE MANAGE ACTUALLY SAID THEY COULD REPLACE THE CLUTCHES BUT IT WILL JUST DO IT AGAIN IN A FEW THOUSAND MILES. I CONTACTED FORD CUSTOMER CARE AND SPOKE TO A REGIONAL SERVICE MANGER WHO ALSO SAID NOTHING WILL BE DONE. *TR
MY ISSUE WHICH I CONSIDER A SAFETY ISSUE IS WITH THE TRANSMISSION, JUST A FEW DAYS AFTER PURCHASING THE CAR I HAPPENED TO BE DRIVING IN STOP & GO TRAFFIC ON THE BALTIMORE BELTWAY AND THAT IS WHEN I FIRST EXPERIENCED THE TRANSMISSION ISSUE. THE ISSUE IS THAT WHEN YOU SLOW THE CAR DOWN TO ALMOST A COMPLETE STOP (BUT DO NOT COME TO A COMPLETE STOP) AND YOU TRY TO ACCELERATE THE CARS TRANSMISSION STARTS MAKING A CLANGING/GRINDING NOISE FOR A SECOND OR TWO AS IF THE CAR DID NOT KNOW WHETHER TO GO INTO FIRST OR SECOND GEAR. WHEN THE CAR FINALLY SELECTED THE GEAR IT WANTED TO BE IN THE CAR WOULD LURCH FORWARD RAPIDLY. I CONSIDER THE LURCHING FORWARD IN STOP AND GO TRAFFIC A SAFETY ISSUE, HOWEVER MY BIGGEST SAFETY CONCERN IS (HESITATION) THE SECOND OR TWO IT TAKES FOR THE CAR TO START FORWARD. SINCE YOU HAVE REMOVED YOUR FOOT FROM THE BRAKE AND HAVE ATTEMPTED TO START FORWARD I AM CONCERNED ABOUT BEING REAR ENDED BY THE CAR/TRUCK BEHIND ME. I HAVE EXPERIENCED THIS CONDITION ON SEVERAL OCCASIONS IN STOP & GO TRAFFIC AND WHEN SLOWING DOWN TO MAKE A SHARP TURN. THE CAR SHOULD BE SMART ENOUGH TO HAVE A SMOOTH SHIFTING TRANSMISSION IN ALL INSTANCES. I AM ALSO CONCERNED THAT THE TRANSMISSION WILL FAIL BECAUSE OF ALL THE CLANGING/GRINDING AND CAUSE ADDITIONAL ISSUES AND COST ADDITIONAL MONEY THERE IS ANOTHER ISSUE THAT MAY BE A PROBLEM, THE ELECTRONIC ASSIST POWER STEERING AT HIGHWAY SPEEDS DOES NOT RESPOND AS ANY OTHER CAR I HAVE DRIVEN, THE STEERING SEEMS VERY LOOSE AND CONSTANTLY NEEDS TO BE CONTROLLED (MORE THAN NORMAL), ALSO WHEN CHANGING LANES IT TAKES MORE EFFORT ON THE DRIVERS PART TO MAINTAIN CONTROL OF THE VEHICLE. ALSO, IF YOU ENCOUNTER A ROAD WITH INDENTED PAVEMENT (LIKE SOMETHING A HEAVY TRUCK WOULD LEAVE) IT TAKES MORE EFFORT TO CONTROL THE VEHICLE THEN IT DOES WITH A HYDRAULIC STEERING SYSTEM. *TR
3 MILES AFTER LEAVING THE PARKING LOT WITH MY MOM AND 2 KIDS IN THE CAR THE "STOP SAFELY NOW" WARNING FLASHED AND THE CAR LOST POWER. I FOUND SIMILAR COMPLAINT 10512459. I HAD TO PULL OVER IN THE BIKE LANE, TURN OFF THE CAR AND RESTART IT UNTIL POWER WAR RESTORED. SAME THING HAPPENED NEXT DAY RIGHT AFTER LEAVING HOME. NOW I AM AFRAID TO GO OUT ON THE HIGHWAY OR ON NARROW COUNTRY ROADS WITH THIS CAR. *TR
WHILE CRUISING AT A STEADY 65MPH IN RUSH HOUR TRAFFIC ON THE INTERSTATE MY VEHICLE UNEXPECTEDLY WENT INTO WHAT THE FORD DEALER LATER CALLED "LIMP MODE." THE CAR LOST ALMOST ALL ITS POWER AND AT FIRST SEEMED TO BE STALLED. I WAS UNABLE TO ACCELERATE AND THE SPEED GRADUALLY DROPPED. THERE WERE TRACTOR-TRAILERS MERGING ONTO AND OFF THE INTERSTATE, AND I HAD A FEARFUL SENSATION OF GOING UP UNDER ONE. THERE WAS TOO MUCH TRAFFIC TO "BACK OFF" AND GO BEHIND THEM, AND I HAD NO ACCELERATION TO GET AROUND. IT FELT LIKE I WAS GOING TO BE "RUN OVER," AND I'M NOT SO SURE THE TRACTOR-TRAILER DRIVERS COULD EVEN SEE ME. AT THE NEXT EXIT I IMMEDIATELY LEFT THE INTERSTATE AND PULLED INTO A GAS STATION, TURNING OFF THE ENGINE. TAKING OFF AND ACCELERATING FROM THE INTERSTATE EXIT TO THIS STATION WAS ACTUALLY VERY DIFFICULT. IT FELT LIKE I WAS GOING TO CAUSE AN ACCIDENT BECAUSE THE CAR DID NOT HAVE ENOUGH ACCELERATION TO PROPERLY MANEUVER. I WAS NOT SURE WHAT HAPPENED AND IMMEDIATELY CALLED THE SERVICE DEPARTMENT AT THE NEAREST FORD DEALER. I SPOKE WITH A LADY WHO SEEMED VERY KNOWLEDGEABLE ABOUT THE PROBLEM, (WHICH ACTUALLY WORRIES ME BECAUSE THAT MAKES IT SEEM LIKE A COMMON ISSUE), BUT OFFERED NO SOLUTION. SHE ALMOST SEEMED SLIGHTLY "IRRITATED," AS IF IT WAS SOMETHING SHE HAD "EXPLAINED MANY TIMES BEFORE." SHE SAID "TURN THE CAR OFF FOR ABOUT 10-15 MINUTES AND LET THE COMPUTER RESET. IF THERE IS A MAJOR PROBLEM IT WILL STILL BE IN 'LIMP MODE,' BUT MORE LIKELY IT WAS A FLUKE AND WILL TURN OFF." I ASKED, "WHY DID THIS HAPPEN? IT'S ONLY SIX MONTHS OLD AND I WAS JUST CRUISING DOWN THE HIGHWAY." HER RESPONSE WAS 'YEAH, IT JUST HAPPENS.'" I PERSONALLY FEEL LIKE THIS IS SOMETHING THAT COULD BE WIDESPREAD AND NEEDS INVESTIGATION. IT FELT LIKE A HIGHLY DANGEROUS SITUATION, AND IS APT TO REPEAT ITSELF. THE DEALER OFFERED NO IMMEDIATE SOLUTION OTHER THAN, "LET'S JUST SEE WHAT HAPPENS." *TR
ENTIRE CAR WILL JERK IN AND OUT OF FIRST AND SECOND GEAR AT LOW SPEEDS. THERE IS A DELAY IN SHIFTING WHEN ACCELERATING, ALMOST LIKE THE TRANSMISSION IS "SLIPPING." DRIVING IN TRAFFIC THE CAR JUMPS FORWARD AND SLIPS BACK INTO FIRST AND SECOND GEAR.THIS CAR ONLY HAS 12,XXX MILES ON IT AND IT IS ALREADY HAVING POWERTRAIN PROBLEMS. WE ALSO OWN A 2013 FOCUS AND THE DEALER REPLACED THE TRANSMISSION SEALS AND CLUTCH AFTER IT BEGAN TO LEAK - CAR HAD SAME SYMPTOMS AS DESCRIBED ABOVE. *TR
TL* THE CONTACT OWNS A 2014 FORD FOCUS. THE CONTACT STATED THAT WHILE DRIVING AT VARIOUS SPEEDS, THE VEHICLE WOULD SWERVE TO THE LEFT OR RIGHT MAKING THE VEHICLE DIFFICULT TO MANEUVER. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE VIN WAS NOT AVAILABLE. THE FAILURE MILEAGE WAS 1,200.
TL* THE CONTACT OWNS A 2014 FORD FOCUS. THE CONTACT STATED THAT WHILE DRIVING AT VARIOUS SPEEDS, THE VEHICLE WOULD SWERVE TO THE LEFT OR RIGHT MAKING THE VEHICLE DIFFICULT TO MANEUVER. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE VIN WAS NOT AVAILABLE. THE FAILURE MILEAGE WAS 1,200.
THE TRANSMISSION IN THE VEHICLE JOLTS, JERKS, SHUDDERS, SLIPS AND BECOMES VERY HESITANT IN STOP AND GO TRAFFIC AND IN NORMAL DRIVING CONDITIONS. THE JOLTING AND SLIPPING ALMOST CAUSED ME TO REAR END ANOTHER VEHICLE WHILE IN STOP AND GO TRAFFIC. THE VEHICLE WAS AT THE SERVICING DEALERSHIP ONE WEEK AGO REGARDING THE TRANSMISSION, WHICH FOUND A LEAK OF FLUID TO THE "DRY CLUTCH." I BELIEVE THE DESIGN FLAW THAT CAUSES THE LEAK OF FLUID TO BE SERIOUS ENOUGH TO POSSIBLY CAUSE GREAT BODILY HARM AND/OR DEATH. THE VEHICLE DOES NOT HAVE CONSISTENT OR PREDICTABLE ACCELERATION DUE TO SHUDDERING AND SLIPPING, RENDERING THE VEHICLE UNCONTROLLABLE AT TIMES. THE KNOWN SYMPTOMS, CITED IN TSB #14-0047, RAISE SUBSTANTIAL CONCERNS FOR OPERATING THE VEHICLE IN A SAFE MANNER ON PUBLIC ROADWAYS. *TR
TRANSMISSION JERKS AND GRINDS AT 2200RPM IN FIRST GEAR, GRINDING NOISE WHILE GOING UP HILLS, TRANSMISSION SHAKES AND JERKS WHEN SHIFTING FROM FIRST TO SECOND, VERY ROUGH AND UNPREDICTABLE SHIFTS, SHIFTS INTO HIGHER GEARS WAY TO SOON THEN WILL DOWNSHIFT OR GO INTO NEUTRAL, HESITATION AND VIBRATION FROM LAUNCH, TRANSMISSION SLIPS AT RANDOM AND WILL NOT DOWNSHIFT , TRANSMISSION SURGES UNDER ACCELERATION ....STEERING SEEMS TO HAVE A MIND OF IT'S OWN WHEN TURNING ON TO STREET THE STEERING WHEEL WANTS TO STAY IN WHATEVER POSITION YOU HAVE IT TURNED AND IS VERY HARD TO KEEP STRAIGHT ON HIGHWAY..RATTLING NOISE LIKE SOMETHING IS LOOSE COMING FROM FRONT PASSENGER AREA WHEN GOING OVER BUMPS OR WHILE SITTING AT IDLE IT CAN BE HEARD HAS BEEN TO THE SHOP THREE TIME S FOR RATTLING NOISE AND IT IS STILL NOT FIXED AND HAS BEEN IN THE SHOP FOR THE TRANSMISSION FOUR TIMES AND EVERY TIME THEY TELL ME THE DON'T EXPERIENCE IT OR IT'S JUST THE WAY IT IS OR THAT I AM DRIVING THE CAR WRONG...I HAVE A WIFE AND A THREE YEAR OLD AND I AM TERRIFIED FOR THEN TO BE IN THE CAR. *TR
WHEN MAKING TURNS, DRIVING UPHILL OR ACCELERATING, THE CAR MAKES A GRINDING NOISE. I ALSO NOTICED MY CAR JOLTING FORWARD AT TIMES OR MAKING A SOUND LIKE I'M STUCK IN GEAR WHILE DRIVING. I CALLED THE DEALERSHIP AND THEY SAID IT WAS THE CLUTCHES SLIPPING. AFTER THE FIX, MY ( I BELIEVE MY TRANSMISSION) CAR IS STILL JUMPING. THIS HAS SERIOUS REPERCUSSIONS, ESPECIALLY IN TRAFFIC WHEN IT IS STOP AND GO. WHEN IN TRAFFIC, MY CAR HAS JOLTED FORWARD CAUSING ME TO STOP AT FAR DISTANCES FROM THE CAR IN FRONT OF ME IN CASE IT HAPPENS. *TR
MY FORD FOCUS ST IS STALLING INTERMITTENTLY WHEN I PUSH THE CLUTCH IN COMPLETELY OR SHIFT INTO NEUTRAL, IT WILL NOT IDLE AT TIMES OR IT HAS AN ERRATIC IDLE SWINGING FROM 400-800 RPMS WILDLY. MY CAR HAS STALLED DOZENS OF TIMES SINCE THE ISSUE STARTED INCLUDING ON THE HIGHWAY IN-BETWEEN SHIFTS. MANY OTHER PEOPLE SEEM TO BE HAVING THIS ISSUE WITH THE FORD FOCUS ST 13-14 MODELS. I HAVE TAKEN IT INTO THE DEALER TWICE AND THEY REFUSE TO FIX THE CAR IF IT DOES NOT HAVE A TROUBLE CODE, THEY SAID THEY WERE NOT ABLE TO REPRODUCE THE ISSUE. ONE OF THEIR PORTERS, COLE, OBSERVED MY CAR STRUGGLING TO KEEP IDLE BUT THEY SAY ONE OF THEIR TECHS HAS TO SEE IT WHILE IT HAPPENS. THE ISSUE IS INTERMITTENT BUT SEEMS WORSE WHEN IT IS HOT, HUMID, OR RAINING. THE CAR MAY GO 200 MILES BETWEEN STALLING EVENTS. IT SEEMS TO OCCUR MORE FREQUENTLY IN STOP AND GO TRAFFIC. I HAVE RECORDED VIDEOS OF THIS HAPPENING BUT FORD WILL NOT TAKE ANY ACTION. I'VE SPOKEN WITH THE REGIONAL CSM AND SHE SAYS THEY CANNOT APPLY THE KNOWN TSB FIX WITHOUT ONE OF THEIR TECHS OBSERVING THE STALLING OR A TROUBLE CODE REGISTERING. YOU CAN SEE WHERE 20+ OTHER PEOPLE ARE HAVING THIS ISSUE HERE: HTTP://WWW.FOCUSST.ORG/FORUM/FOCUS-ST-DISCUSSIONS/5514-YOUR-CAR-RANDOMLY-STALLING-IDLING-WIERD-READ.HTML THERE ARE OVER 100 PAGES OF POSTS FROM PEOPLE AFFECTED. PLEASE HELP US DEAL WITH FORD WHO IS NOT HELPING OR ACKNOWLEDGING THIS SAFETY ISSUE! WHAT IF MY CAR STALLS WHILE CROSSING TRAFFIC? UPDATED 02/24/2015 *JS
THIS ISSUE STARTED MAY OF 2014 WHEN MY VEHICLE WAS AT 13,000 MILES. WHEN AT A STOP LIGHT AS I RELEASE MY FOOT FROM THE BRAKE THE CAR WILL SHAKE IN IDLE. ONCE I PRESS ON THE GAS THE RPMS WILL SLOWLY GO TO AROUND 2000 RPMS. AT THIS POINT THE ENTIRE CAR WILL SHAKE THEN JUMP INTO THE NEXT GEAR. THIS IS HIGHLY UNSAFE AS THE CAR WILL JUMP FORWARD. I HAVE ALMOST HIT SEVERAL VEHICLES IN FRONT OF ME BECAUSE OF THIS ISSUE. LUCKLY NOTHING HAS HAPPENED YET HOWEVER THE DEALERSHIP SAYS IT IS OPERATING WITHIN NORMAL PARAMETERS ESTABLISHED BY FORD. I HAVE TAKEN IT IN ON TWO OCCASIONS AND AM GOING TO A DIFFERENT DEALERSHIP FOR A SECOND OPINION. FROM MY DISCUSSIONS WITH FORD'S CUSTOMER SERVICE THE PROBLEM CANNOT BE FIXED AS NOTHING HAS BEEN DIAGNOSED. IF THEY WOULD DRIVE THE CAR FOR MORE THEN A COUPLE MILES THEY WOULD FEEL THE ISSUE. I DO NOT FEEL SAFE IN MY BRAND NEW FORD ANYMORE. THIS ISSUE HAS CONTINUED TO OCCUR ON A DAILY BASIS. *JS
FORD FOCUS ST 2014 ON HOT / HUMID DAY WHEN YOU START THE CAR UP THE ENGINE REVS WILL DROP TO <500 RPM AND THE ENGINE WILL SHUTTER OR COMPLETELY STALL. IN ADDITION, WHILE TRAVELLING AT SPEEDS 10-20 MPH WHEN THE CLUTCH GETS PUSHED IN THE ENGINE WILL HUNT IDLE FROM XRPM AND DROP TO <500RPM RAPIDLY AND THE CAR WILL SHUTTER OR COMPLETELY STALL. I HAVE BEEN DRIVING MY CAR DOWN THE ROAD AND HAD IT COMPLETELY STALL WHILE MOVING. IF THIS HAPPENS IN THE MIDDLE OF THE ROAD OR INTERSECTION IT IS SERIOUSLY DANGEROUS. FORD IS AWARE OF THE ISSUE, BUT ARE NOT FIXING THE ELECTRICAL PROBLEM UNLESS A SPECIFIC ENGINE CODE IS STORED IN THE COMPUTER. IT HAS BEEN PROVEN THAT THE ENGINE WILL STALL IN THESE SITUATIONS AND STILL NOT THROW AN ENGINE CODE, THUS, FORD WILL NOT PERFORM THE SERVICE. *TR
POWER STEERING LIGHT CAME ON AS I WAS DRIVING AND TOTALLY WENT OUT. I COULD BARELY CONTROL THE CAR ENOUGH TO TURN THE CORNER TO TAKE IT TO THE DEALERSHIP. THIS IS A BRAND NEW VEHICLE WITH LESS THAT 4000 MILES ON IT AND THE DEALERSHIP REFUSES TO HONOR THE WARRANTY. THIS IS DANGEROUS AND SHOULD NOT HAPPEN ON A BRAND NEW VEHICLE. *TR
I RENTED A FORD FOCUS FLEX FUEL 2014 FROM ALAMO CAR RENTAL FROM OGG AIRPORT IN MAUI. THE CAR TRANSMISSION FAILED ALL A SUDDEN DURING ACCELERATION FROM REST WITH A WARNING FROM THE LCD DISPLAY THAT THERE IS A TRANSMISSION PROBLEM AND SERVICE IS REQUIRED IMMEDIATELY MESSAGE. DURING THIS TIME, THE TRANSMISSION DOES NOT RESPOND AND THE WOULD EASILY ROLL BACK IF ON AN INCLINED SLOPE OR SUDDEN STOP IN THE MIDDLE OF A HIGHWAY, WHICH COULD CAUSE SERIOUS REAR COLLISION. THE BAD THING IS THAT ALAMO AND FORD KNOW ABOUT THIS AND THEY STILL RENT OUT THIS MODEL OF THE VEHICLE! SORRY I FEEL NOT PROVIDING MY PERSONAL INFORMATION FOR PRIVACY PURPOSES. I PROVIDED THE ALAMO CAR RENTAL ADDRESS. BEST REST ASSURED THAT THE FORD FOCUS FLEX FUEL 2014 IS DEFECTIVE WITH ITS TRANSMISSION AND IS EXTREMELY DANGEROUS! *TR
CONSISTENT GRINDING NOISE AT ABOUT 2000RMP 2 OR 3 GEAR WITH DECREASE IN POWER. FORD SAYS THIS IS NORMAL. LOSS OF ACCELERATION CAN NOT BE SAFE. *TR
I SLOWED DOWN TO MAKE A LEFT TURN ACROSS A TRAFFIC LANE AND THE TRANSMISSION WOULD NOT WORK. IT FINALLY KICKED IN AND I BARELY MISSED BEING STRUCK BY AN ONCOMING CAR THOUGH I HAD PLENTY OF SPACE ORIGINALLY. THESE VEHICLES ARE DANGEROUS AS THE TRANSMISSION IS UNPREDICTABLE. I HAVE REPEATEDLY HAD SIMILAR ISSUES SINCE THIS TIME BUT FORD TELLS ME THIS IS 'NORMAL' BEHAVIOR. SOMEONE IS GOING TO GET KILLED IN THESE CARS. DO YOUR JOB AND MAKE FORD FIX THE TRANSMISSION. *TR
I LIVE IN CENTRAL FLORIDA, IT RAINS HEAVILY APART EVERY EVENING. ON MY WAY HE TODAY WE HAD YET ANOTHER STORM. I TURNED ON THE WIPERS TO FULL SPEED AND EVERYTHING WAS FINE UNTIL THE WIPERS STARTED TO SLOW DOWN, THEN ONLY WIPE EVERY SECOND OR TWO AND NOT CONTINUOUSLY AT THE HIGH SPEED. THIS CAUSED MY VISIBILITY TO BE NON EXISTENT. I TURNED THEM OFF, THEN BACK TO THE HIGHEST SETTING. IT DID THE SAME THING. I TRIED THE SETTING BELOW WHERE THEY AREN'T FAST, BUT A CONTINUOUS WIPE, IT DID THE SAME THING IN THAT SETTING. I HAVEN'T HAD A PROBLEM UNTIL NOW. THIS ALMOST CAUSED A SERIOUS ACCIDENT AS I COULDN'T SEE TO PULL OVER. *TR
I HAVE A FORD FOCUS ST, I DID NOT SEE THAT IN THE VEHICLE LIST. I WAS DRIVING AT NIGHT, WITH TRAFFIC BEHIND ME, AND MY CAR STALLED WHILE DRIVING. I WAS MOVING IN FIRST GEAR, I WENT TO SHIFT TO SECOND GEAR, AND THE CAR STALLED. LUCKILY THE TRAFFIC SAW MY EMERGENCY FLASHERS AND AVOIDED ME. THIS CAN POTENTIALLY CAUSE AN INJURY OR WORSE. I TOOK MY CAR TO THE DEALERSHIP, AND THEY TOLD ME THERE WAS NO ISSUE. MANY OTHERS ARE EXPERIENCING THE SAME ISSUE AS WELL, WITH DEALERSHIPS TELLING THEM THAT THERE IS NO ISSUE. THERE IS A TSB OUT FOR THE ISSUE, BUT ONLY IF YOUR CAR PRODUCES ONE OF TWO SPECIFIC CODES. MANY OTHERS ARE EXPERIENCING THIS ISSUE WITHOUT THOSE CODES AS WELL. *TR
I PLACED MY CAR IN REVERSE AT AN INCLINE ON MY DRIVEWAY I TRIPLE CHECKED THE TAIL LIGHTS, GEARS ON DASH AND ON SHIFTER KNOB TO VERIFY THAT THE CAR WAS IN FACT IN REVERSE HOWEVER MY CAR INSTEAD MOVING IN REVERSE WAS MOVING FORWARD. I CHECKED AGAIN AND LET GO OF GAS AND AGAIN IT CREPT FORWARD. PLACED IT IN NEUTRAL AND IT TOO WENT FORWARD AS WELL (TRIPLE CHECKED THE VEHICLE TO BE SURE I WAS IN THE RIGHT GEAR). THIS CAR GAVE NO WARNING OF WHAT IT WAS DOING OR THAT THE TRANSMISSION WAS MALFUNCTIONING. OTHER PROBLEMS THE TRANSMISSION DOES IS THAT IT SHUDDERS ON ACCELERATION, MEANING ITS SHAKES LIKE A MANUAL TRANSMISSION CAR WHEN THIS CAR IS IN FACT AN AUTOMATIC. IT'S SHAKES A LOT IN TURNS, LOW SPEEDS, AND JUST ON ACCELERATION WITHOUT A FULL AND COMPLETE STOP. I HAVE TAKEN THIS VEHICLE TIME AND TIME AGAIN TO FORD AND I THEY ARE ONLY DOING THE MINIMAL WORK. FORD HAS RESTARTED THE TRANSMISSION COMPUTER AND ONLY ONCE DID THEY REMOVE AND CHANGED A PART OF THE TRANSMISSION (CLUTCH WAS REMOVED AND CHANGED). I BELIEVE THAT THEY ARE WAITING FOR A FATALITY TO HAPPEN IN ORDER FOR FORD TO HAVE A RECALL. I KNOW I AM NOT THE ONLY PERSON HAVING THESE ISSUES. PEOPLE DRIVING THE 2013 FOCUS AND FIESTA ARE HAVING SIMILAR ISSUES. I HAVE TRIED THE LEMON LAW ONLY TO BE TOLD THAT I WAS AWARE OF WHAT I PURCHASED AND THAT IS THAT....THEY MAY TELL WHAT TECHNOLOGY IS IN THE VEHICLE AND HOW THIS SAVES GAS HOWEVER THEY FORGET THAT THE CONSUMER IS NOT AN EXPERT MECHANIC! PLEASE HELP! *TR
TRANSMISSION IS DOING WHAT THEY CALL SHUDDERING. THE COMPUTER CONTROLLED TRANSMISSION DOES NOT SHIFT CORRECTLY.
MY EMAIL TO AVIS IS AS FOLLOWS: ------------------------------------------------------------------------------------------------ AVIS CUSTOMER SERVICE CUSTSERV@AVIS.COM CONTRACT # [XXX] CAR FORD FOCUS 2014 RENTAL TAMPA AIRPORT DATE: JUNE 18 2014 DEAR AVIS I RENTED A FORD FOCUS TO DRIVE ACROSS THE STATE TO STUART, FL FROM TAMPA AIRPORT I LEFT AROUND 1 AM. THE CAR BUCKED AND SPUTTERED ONCE ON THE BELTWAY I 275 SURROUNDING TAMPA. AT HIGHER SPEED THE ENGINE SEEMED TO SETTLE DOWN. I USED STATE RT 70, AN OFTEN SINGLE LANE ROAD TO CROSS THE STATE GOING THROUGH ACACIA AND OKEECHOBEE. AT RED LIGHTS, THE CAR STALLED OUT TWICE. THIS ON A DARK SINGLE LANE ROAD IS VERY DANGEROUS. I USED THE EMERGENCY FLASHER TO WARN TWO LARGE TRUCKS COME AT ME ON THE SINGLE LAND BEHIND ME. WHEN I DROPPED THE CAR OFF THE AFTERNOON OF JUNE 18, I REPORTED THE STALLING OUT TO THE OFFICE PERSON [XXX] AT AVIS ON FEDERAL HIGHWAY, STUART SHE TOLD ME THE FOCUS HAS A HABIT OF SPUTTERING AND BUCKING AND ASKED IF I KNEW ABOUT THAT. I SAID I DID NOT KNOW ABOUT THE CONDITION BUT THAT THIS CAR STALLED OUT. I SAID THIS WAS VERY DANGEROUS ON A DARK ROAD. I HAD TWO INCIDENTS THAT NIGHT WITH LARGE SEMI?S COMING AT ME STALLED AS THE LIGHT TURNED GREEN. SHE SAID SHE WOULD WRITE UP THIS CONCERN IN COMMENTS TO AVIS. IN MY VIEW, A CAR THAT CAN STALL OUT IS SIMILAR TO THE GM CARS THAT STOPPED WITH A DEFECTIVE KEY. THIRTEEN PEOPLE HAVE BEEN KILLED IN THOSE GM STALL OUTS. I WILL SENT THIS SAFETY CONCERN TO AVIS MANAGEMENT, THE NATIONAL HIGHWAY TRANSPORTATION ASSOCIATION AND TO FORD, WHICH SO FAR HAS NOT HAD ANY KEY RECALLS. IF THE FOCUS STALLS OUT OR MISFIRES, THIS SEEMS LIKE A SIMILAR SAFETY ISSUE. FORD SHOULD REMEDY THE FOCUS STALL OUT AND AVIS MAY NOT TO CONSIDER LETTING THE FOCUS OUT AS A RENTAL. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6). *TR
CAR WAS IN THE GARAGE WITH FULLY CHARGED. I TRIED TO START CAR AND I GOT MESSAGE "SAFE MODE SHUTDOWN" ON THE RIGHT SCREEN AND "STOP SAFELY NOW" ON THE LEFT SCREEN. CAR LIGHTS START BLINKING AND AFTER A WHILE WHOLE CAR SHUTDOWN AND DISABLED. CAR IS NOT RESPONDING REMOTE KEY. BACK DOOR IS LOCKED AND CAN'T OPEN. I TRIED TO PUT BACK TO CHARGED AND NOTHING CHANGED AT ALL. I CALLED FORD ROAD SIDE ASSISTANCE AND TAKING CAR TO SERVICE TOMORROW. *TR
VEHICLE HAS CONSTANT ROUGH IDLING AND SURGING. HAS NOW ESCALATED TO FREQUENT STALLING IN HIGHWAY AND CITY DRIVING. STALLS WHILE STOPPED AT RED LIGHTS AND SIMPLY DOWN SHIFTING. OCCURS MOSTLY WHILE AT NORMAL OPERATING TEMPERATURE. FORD TECHNICIANS ARE AWARE OF THE ISSUE AND RESOLUTION BUT REFUSE TO REPAIR TSB HARNESS BECAUSE NO FAILURE CODE IS RECEIVED AND FORD CORPORATE WILL NOT APPROVE REPAIR WITHOUT A CODE. STALLS HAVE OCCURRED ON REGULAR BASIS WITH FAMILY IN CAR AND ON THE HIGHWAY AND OUR SAFETY HAS BEEN COMPROMISED. THIS ISSUE NEEDS TO BE INVESTIGATED AS I AM NOT THE ONLY FORD FOCUS ST OWNER HAVING THIS ISSUE CLEARLY VISIBLE IN ALL THE FORUMS. *TR
I STARTED HEARING A WEIRD NOISE FROM THE FRONT END OF MY CAR. IT'S LIKE A GRINDING NOISE...SOUNDS LIKE ALUMINUM CANS BEING CRUSHED. DOESN'T MATTER WHERE I DRIVE IT, FLAT SURFACE OR UPHILL IT MAKES THE SAME NOISE.THIS HAPPENS BETWEEN 18 TO 21 MPH. ALSO, AFTER I MAKE A FULL STOP IT WOULD SKID, SOMETIMES SHAKES EVEN JUST A LITTLE TAP ON THE GAS PEDAL. IT'S DANGEROUS ENOUGH THAT I ALMOST HIT A CAR IN FRONT OF ME. DRIVING ON THE FREEWAY; SOMETIMES IT LOSSES POWER / WON'T ACCELERATE. THE CAR CAN'T KEEP 55 MPH IT GOES SLOWER UNTIL IT REACHES 48 MPH. I DON'T FEEL SAFE DRIVING THE CAR. *TR
THIS VEHICLE HAS DRIVEN ERRATICALLY SINCE I PICKED UP THE CAR AT THE END OF MARCH 2014. THE VEHICLE SOMETIMES IDLES ROUGH ESPECIALLY WHEN ENGINE IS COLD. THE AUTOMATIC TRANSMISSION SHIFTS ERRATICALLY AND IS NOT SMOOTH. IT DRIVES VERY JERKY AND SOMETIMES FEELS LIKE IT IS BOUNCING AT LOW SPEEDS. CAR WILL LURCH FORWARD OR BACKWARD AFTER STOPPING, WHICH IS A SAFETY ISSUE AT STOP LIGHTS/SIGNS AND IN PARKING LOTS. I LOVE THE DESIGN, BUT I AM SO DISAPPOINTED. I HAD MY PRIOR CAR FOR 14 YEARS AND NOW I FEEL I AM STUCK WITH THIS ONE FOR 14 YEARS. IT MAKES ME VERY UPSET TO THINK ABOUT IT AFTER SAVING FOR SO LONG TO BUY A NEW CAR. THE DEALER TELLS ME NOTHING IS WRONG. I'M EMBARRASSED TO HAVE A PASSENGER FOR FEAR THEY WILL THINK I AM SUCH A POOR DRIVER. THE CAR BOGS AND FEELS LIKE IT IS BEING HELD BACK BETWEEN 35-45 MPH WHEN IT SHOULD BE SHIFTING. I HAVE SEEN OTHER SIMILAR COMPLAINTS ON THE INTERNET AND FORD SHOULD RECALL THESE CARS AND FIX THE TRANSMISSIONS. *TR
THERE WERE FOUR INCIDENTS ON MY BRAND NEW 2014 FORD FOCUS LEADING UP TO COMPLETE ELECTRIC POWER ASSIST STEERING FAILURE. I BOUGHT THE CAR NEW ON A SATURDAY EVENING. I DROVE IT EVERYDAY SINCE THEN. I DROVE IT ABOUT 100 MILES SATURDAY NIGHT, THEN ANOTHER 100 ON SUNDAY. MONDAY AFTERNOON I LEFT FOR WORK. MY DRIVE CONSISTS OF ABOUT TWO MILES FROM MY RESIDENCE TO THE EXPRESSWAY THEN 18 MILES HIGHWAY AND LESS THAN A MILE TO THE PARKING LOT OFF THE EXIT. AS I GOT OFF THE EXIT I GOT INTO THE LEFT TURNING LANE WHICH CROSSES TWO SETS OF RAILROAD TRACKS AND TAKES A LONG SWOOPING LEFT HAND TURN TO A LIGHT. THEN THE PARKING LOT IS ABOUT A HALF MILE UP ON THE RIGHT. ACCELERATING OVER THE TRACKS AND IN MID TURN THE STEERING ASSIST FAULT SERVICE REQUIRED WARNING LIGHT ILLUMINATED IN THE INFORMATION BOX ON THE CLUSTER. I HAD NO POWER STEERING UP UNTIL I GOT IN THE PARKING LOT, TURNED THE VEHICLE OFF, OPENED THE DOOR, WAITED A MINUTE, THEN STARTED THE CAR BACK AND IT RESET. THEN TWO DAYS LATER, WEDNESDAY, THE SAME SCENARIO REPEATED ITSELF AND ONCE AGAIN ON FRIDAY. THEN SATURDAY EVENING I DROVE THE CAR TO A RESTAURANT FOR DINNER ABOUT 25 MILES FROM THE HOUSE, MOSTLY HIGHWAY, WITH NO ISSUES. ONCE WE LEFT THE RESTAURANT AND GOT BACK INTO TOWN THE STEERING FAILED ACCELERATING AROUND A TURN FROM A STOP LIGHT ABOUT 10 MILES FROM THE RESTAURANT. ONCE WE ARRIVED AT THE ICE CREAM PARLOR AND THEN LEFT AGAIN, IT RESET. WE LEFT THE PARLOR AND ABOUT 10 MILES FROM THE PARLOR I STOPPED AT A RED LIGHT, WENT TO ACCELERATE FROM THE LIGHT, DID NOT TURN IN EITHER DIRECTION, DRIVE PATH WAS STRAIGHT, AND NOTICED THE WARNING LIGHT APPEAR AGAIN WITH NO POWER STEERING THE REST OF THE WAY HOME. ONCE WE ARRIVED HOME I ASSUMED THAT IT WOULD RESET, HOWEVER THE NEXT MORNING (SUNDAY) I WENT TO START IT AND THE FIRST THING THAT POPPED UP WAS THE WARNING LIGHT AGAIN AND I HAVEN'T HAD POWER STEERING SINCE THEN. *TR
WITHOUT EARNING, THIS ELECTRIC VEHICLE'S POWER SYSTEMS DIE, EVEN IF FULLY CHARGED. THE CAR IS LEFT INOPERABLE. A ENGINE LIGHT "STOP SAFELY NOW" APPEARS AND THE CAR CAN'T MOVE. VERY DANGEROUS IF IT HAPPENS IN MOVING TRAFFIC. *TR
TWO WEEKS AFTER I BOUGHT THIS CAR I NOTICED IT JUMPS AND STUTTERS FEELS LIKE THE EMERGENCY BRAKE IS ON WHEN TAKING OFF. AFTER BEING IN THE SHOP TWICE AND HAVING THE CLUTCHES REPLACED IT HAS NOW STARTED DOING IT AGAIN AND IT HAS ONLY BEEN A WEEK. ITS REALLY SCARY WHEN YOU ARE DRIVING DOWN THE ROAD AND NEED TO GO AND THE CAR WONT GO BECAUSE THE TRANSMISSION. *TR
I BOUGHT THIS CAR NEW ON DEC 31, 2013. HERE'S MY LIST OF PROBLEMS... 1) TRUNK WAS WAY OFF ALIGNMENT, DEALERSHIP FIXED BEST THEY COULD... 2) WIPERS ARE HITTING THE SIDE OF FRAME WHEN THEY WIPE. IT MAKES A VERY LOUD NOISE WHEN WIPERS ARE ON AND IS VERY ANNOYING. DEALERSHIP IS INSTALLING NEW WIPER MOTORS AS I WRITE THIS... 3) MOLDING ON BOTH REAR DOORS AT TOP OF WINDOW KEEP FALLING DOWN, ALSO BEING REPAIRED NOW. 4) CAR DROPS RIMS WHEN AT A STOP AND ALMOST KILLS THE ENGINE..... 5) CAR HESITATES WHEN ACCELERATOR IS PRESSED, THEN JERKS FORWARD. I DRIVE THIS CAR VERY CONSERVATIVELY , LIKE AN OLD MAN, I TAKE GREAT CARE OF ALL MY CARS. I AM VERY DISAPPOINTED IN THIS PURCHASE! I'VE OWNED FORDS FOR 25 YEARS AND THE QUALITY IS GREATLY GOING DOWN. LOOKS LIKE I'LL HAVE TO FILE ANOTHER LEMON LAW SUITE AGAINST FORD....I DID WIN MY FIRST SUITE IN 2010 ON A NEW FORD RANGER! *TR
TL* THE CONTACT OWNS A 2014 FORD FOCUS. WHILE DRIVING 30 MPH, THE CONTACT DROVE ONTO BLACK ICE AND THE VEHICLE SPUN OUT OF CONTROL. THE VEHICLE FLIPPED AND CRASHED INTO A DITCH. THE AIR BAGS FAILED TO DEPLOY. A POLICE REPORT WAS FILED AND THE VEHICLE WAS DESTROYED. THE MANUFACTURER WAS NOTIFIED. THE CONTACT SUSTAINED UNKNOWN INJURIES. THE FAILURE MILEAGE WAS 2,000. UPDATED 08/14/14*LJ UPDATED 8/28/2017*CN
THE ENGINE SHUTS OFF, AND IDLE IS CONSTANTLY GOING TOO LOW. THE CAR WILL SOMETIMES SHUT OFF WHEN THE CLUTCH IS ENGAGED, AND THE RPM'S ARE ALLOWED TO FALL TO IDLE RANGE. THIS IS BECOMING A SAFETY HAZARD BECAUSE THE CAR HAS DIED IN MIDDLE OF INTERSECTIONS, AND WHILE TRAVELING AT INTERSTATE SPEEDS. NUMEROUS OTHER OWNERS HAVE POSTED THE SAME ISSUE, SOME WITH LESS THAN 200 MILES. *TR
DRIVING MY NEW FOCUS IS A CHALLENGE, ESPECIALLY ON THE HIGHWAY,KEEPING THE CAR IN A STRAIGHT LINE. THE CAR WANDERS IN EITHER DIRECTION, DEMANDING A CONSTANT GRIP ON THE STEERING WHEEL TO KEEP IT GOING IN A STRAIGHT LINE. WHEN THE CAR DRIFTS LEFT OR RIGHT, AND YOU SLIGHTLY STEER TO CORRECT, IT DARTS IN THE OTHER DIRECTION. THIS IS VERY SCARY DRIVING ON THE HIGHWAY ESPECIALLY WHEN THERE ARE CARS ON EITHER SIDE OF YOU. THE SERVICE DEPT AT MY DEALERSHIP CLAIMS THERE IS NOTHING WRONG. THE SALES DEPT. WANTS TO TAKE THE CAR IN FOR TRADE AT A DISCOUNT OF $3500 AND I HAVE OWNED THE CAR A MONTH! I HAVE DRIVEN 3 OTHER FOCUSES, SAME TIRES, ETC AND THEY TRACK STRAIGHT WITHOUT THE CONSTANT CORRECTION/OVERCORRECTION ISSUE. ADVICE? I SEE OTHERS HAVE EXPERIENCED THIS SAME ISSUE STRESSFUL AND UNSAFE! WHY SHOULD I LOSE THIS KIND OF MONEY, OR ACCEPT THIS ON A NEW VEHICLE, WHEN THIS IS NOT A PROBLEM I HAVE CREATED?! *TR
ENGINE STALLS AT DRIVING SPEEDS. FORD ISSUED A TSB FOR THIS VEHICLE BUT DEALERS ARE REFUSING TO DO THE TSB BECAUSE IT IS AN INTERMITTENT PROBLEM. THE TSB CONCERNS FAULTY ENGINE WIRING HARNESS. (TSB 13-9-7). *TR
TL* THE CONTACT OWNS A 2014 FORD FOCUS. THE CONTACT STATED THAT WHILE COMING TO A COMPLETE STOP, THE VEHICLE SUDDENLY STALLED. THE CONTACT INDICATED THAT THE FAILURE WAS INTERMITTENT AND OCCURRED WHILE THE CLUTCH WAS ENGAGED AND WHILE THE VEHICLE WAS IN NEUTRAL. THE VEHICLE WAS TAKEN TO THE DEALER WHO WAS UNABLE TO DIAGNOSE THE FAILURE. THE MANUFACTURER WAS NOTIFIED. THE FAILURE MILEAGE WAS 6,000.
JERKING UPON GEARS CHANGING.. GRINDING SOUND UPON ACCELERATION AND WHEN TURNING LEFT. TOOK IT TO THE DEALERSHIP, THEY DETERMINED AT 900 MILES THE CAR NEEDED A NEW CLUTCH. THIS WAS REPLACED THINKING IT WOULD FIX THE SHIFTING ISSUES AND THE GRINDING NOISE. THE GRINDING NOISE CAME BACK YESTERDAY AS WELL AS THE CAR TRYING TO CUT OFF AND IDLING VERY LOW AT STOP SIGNS/STOP LIGHTS.. THE GRINDING CONTINUED THROUGH 3RD GEAR. THE DEALERSHIP IS STILL TRYING TO DETERMINE WHAT IS CAUSING THIS SOUND. REPLACING THE CLUTCH DID FIX THE JERKING AND HARD SHIFTING ISSUES HOWEVER THE GRINDING SOUND IS STILL AN ISSUE. *TR
THE 2014 FORD FOCUS S COMES STANDARD WITH TRACTION CONTROL WHICH USES BOTH THE ABS MODULE AND THE PCM TORQUE CONTROL TO CONTROL THE VEHICLES MOTION RELATIVE TO THE INTENDED COURSE. THIS IS DONE THROUGH TWO WAYS: 1) THE ABS MODULE CONTINUOUSLY MONITORS AND COMPARES THE ROTATIONAL SPEED OF THE DRIVE WHEELS IN RELATION TO THE NON-DRIVEN WHEELS. AT THE SAME TIME, THE ABS MODULE CALCULATES HOW MUCH ENGINE TORQUE REDUCTION IS REQUIRED TO ELIMINATE THE WHEEL SLIP. IN SNOWY (+2-3?), ICY OR SLIPPERY SURFACES WHERE BOTH FRONT TIRES ARE EQUALLY IN THE SAME CONDITION, THE ABS MODULE MODULATES BRAKE PRESSURE TO BOTH BRAKE CALIPER (S) TO STOP ANY WHEEL SPIN. 2) AT THE SAME TIME, THE ABS MODULE SENDS A MESSAGE TO THE PCM TO REDUCE THE ENGINE TORQUE TO THE REQUESTED LEVEL. WITH BOTH BRAKES BEING APPLIED AND ENGINE TORQUE REDUCED TO A NEAR ?IDLE? STATE WITH THE ACCELERATOR AT ?FULL THROTTLE?, THE CAR IMMEDIATELY BECOMES STUCK. BECAUSE THE FORD FOCUS S DOES NOT HAVE THE ABILITY TO DISABLE THE TRACTION CONTROL, MY WIFE AND KIDS HAVE CONTINUOUSLY BEEN STRANDED IN A CAR THAT WILL APPLY THE BRAKES AND REDUCE THE ENGINE RPM?S RESULTING IN A CAR THAT WILL NOT MOVE IN EXTREMELY DANGEROUS SITUATIONS. AS A CONSEQUENCE, THE CAR HAS BEEN REQUIRED TO BE TOWED MANY TIMES IN BELOW ZERO CONDITIONS BECAUSE WE ARE UNABLE TO DISABLE THE TRACTION CONTROL. DEATH OR SEVERE INJURY IS OUR CONCERN BECAUSE "BY DESIGN", THE CAR BECOMES DISABLED WHEN SNOWY INTERSECTIONS AND HIGHWAYS ARE ENCOUNTERED. OUR DISABLED VEHICLE COULD RESULT IN ANY ONCOMING TRAFFIC TO SLAM INTO OUR VEHICLE.
BRAND NEW 2014 LEASED FORD FOCUS ST REPEATEDLY STALLS AT IDLE. HAS OCCURRED SINCE PURCHASE IN DECEMBER 2013. BROUGHT IT IN FOR SERVICE AT PERRY FORD IN SANTA BARBARA. THEY FIXED IT TEMPORARILY BUT THE ISSUE NOW PERSISTS. SAME ISSUE AS FOCUS ST THREAD: HTTP://FORDSTNATION.COM/FOCUS-ST-PERFORMANCE/6744-JUMPY-IDLE-STALLING-6.HTML I'M NOW BRINGING CAR BACK TO PERRY FOR THE 4TH TIME IN 3 MONTHS. *TR
FORD FOCUS ST '14 : ON STARTUP THE ENGINE REVS TO 1500 THEN DOWN TO <500RPM AND ALMOST STALLS. IN ADDITION, SOMETIMES WHILE DRIVING, IF THE CLUTCH IS DEPRESSED THE ENGINE REVS WILL RAPIDLY DECREASE TO THIS NEAR STALL POINT CAUSING LOTS OF ENGINE SHUTTER. THERE IS A TSB (13-9-7) RELEASED, BUT THE ENGINE IS THROWING 0 CODES WHEN THE ENGINE SHUTTER HAPPENS. *TT
TROUBLE WITH THE DUAL CLUTCH AUTOMATIC TRANSMISSION FROM THE FIRST DAY OF OWNERSHIP. THE CAR NOW HAS 6K MILES AND THE PROBLEMS PERSIST. THE FOLLOWING PROBLEMS ARE EVEN WORSE DURING COLD WEATHER: THE TRANSMISSION SHIFTS POORLY, ROUGHLY, MISSES SHIFTS, CHOOSES THE WRONG GEAR FOR THE VEHICLE SPEED, DISENGAGES AND SENDS THE ENGINE TO REDLINE THEN DROPS INTO GEAR WITH A BANG AND EITHER SLOWS THE VEHICLE WITH ENGINE BRAKING BECAUSE THE GEAR IS TOO LOW, OR LUGS THE ENGINE WITH NO ACCELERATION BECAUSE THE GEAR IS TOO HIGH. THE TRANSMISSION IS ALWAYS SHIFTING, AND SEEMS 'CONFUSED' AS TO WHAT GEAR THAT IT SHOULD BE IN. IN CITY DRIVING, IF I NEED TO SUDDENLY BRAKE, WHEN I RE-APPLY THE THROTTLE AGAIN, THE TRANSMISSION HANGS BETWEEN GEARS AND THE ENGINE REVS TO REDLINE THEN DROPS INTO GEAR AND CHIRPS THE TIRES. THE TRANSMISSION ALSO MAKES GRINDING NOISES WHEN CHANGING FROM 1ST TO 2ND GEAR. ALSO VERY SLOW TO DROP TO A LOWER GEAR WHEN THROTTLE IS PRESSED FOR QUICK ACCELERATION. TAKES ABOUT 2 SECONDS FOR IT TO DOWNSHIFT AND THEN ACCELERATE. ALSO, THE GEAR INDICATOR ON THE CONSOLE (PRNDS) DOESN'T LINE UP WITH THE SHIFTER OR ILLUMINATE TO SHOW WHICH GEAR IS SELECTED, SO IT'S DIFFICULT TO TELL WHETHER I'VE SELECTED REVERSE, NEUTRAL, OR DRIVE. IN ADDITION, THE DISPLAY ON THE INSTRUMENT PANEL THAT SHOWS THE GEAR SELECTION SOMETIMES TAKES OVER 30 SECONDS TO ILLUMINATE OR 'BOOT UP' TO INDICATE WHAT GEAR IS SELECTED. I OFTEN END UP IN NEUTRAL WHEN I THINK I'VE CHOSEN REVERSE OR DRIVE WHILE I WAIT FOR THE INSTRUMENT PANEL INDICATOR TO 'BOOT UP'. THE DEALERSHIPS SAY THAT I HAVE THE CURRENT SOFTWARE, AND, "THEY ALL DO THAT." DANGEROUS, AND WILL PROBABLY ADD UP TO VERY EXPENSIVE REPAIRS AS IT CAN'T POSSIBLY BE RELIABLE UNDER THESE CONDITIONS. *TT
MY CAR HAS SEVERAL ISSUES WHICH ARE NOT SAFE TO DRIVE WITH AND DEALERSHIP CANNOT FIX THEM: 1. VIBRATION ON THE BRAKE PEDAL WHEN I LET THE CAR GO FROM A STOP BEFORE PUSHING THE GAS. 2. TRANSMISSION IS JERKY WHEN I ACCELERATE, IT SEEMS TO STOP, GO BACK AND FORTH, AS IF SOMEBODY'S PULLING ME BACK 3. ANTIFREEZE SMELL WHEN I TURN ON THE AC (HAVE A HEADACHE) *JS
PURCHASED A 2014 FORD FOCUS SE ON JANUARY 4, 2014 AND HAVE HAD PROBLEMS SINCE DRIVING IT OFF THE DEALERSHIP PARKING LOT. WHEN DRIVING THE VEHICLE, THE STEERING WHEEL BOUNCES OR SWAYS BACK AND FORTH. THE FEEL IS SIMILAR TO WHEN IT IS WINDY AND THE CAR IS CAUGHT IN AN AIR GUST. WHEN DRIVING ANY DISTANCE OR A SPEED OVER 10 MPH, THE DRIVER MUST HOLD ONTO THE STEERING WHEEL TO KEEP THE CAR IN THE LANE OF TRAFFIC. THE STEERING WHEEL SWAYS ONE WAY AND ONCE YOU CORRECT IT IS NECESSARY TO CORRECT THE OPPOSITE WAY. THE CAR IS DRIVEN TO AND FROM WORK APPROXIMATELY 17 MILES ONE DAY DAILY. BY THE TIME I ARRIVE AT WORK OR HOME MY HANDS HURT FROM HOLDING THE STEERING WHEEL SO TIGHTLY. PRIOR TO THE THIRD VISIT TO THE SERVICE DEPARTMENT FOR THE STEERING ISSUE, A NEW PROBLEM AROSE. AFTER BREAKING TO STOP THE CAR, I LIFTED MY FOOT OFF OF THE BREAK, THE VEHICLE ACCELERATED FORWARD FAST ENOUGH TO SQUEAL THE TIRES. APPLIED THE BREAK AGAIN, STOPPED, REMOVED FOOT TO ACCELERATE AND CAR ACCELERATED ON ITS OWN AGAIN. THIS IS BECOMING AN ONGOING ISSUE. AS OF APRIL 9, 2014 THE VEHICLE HAS BEEN IN AT THE FORD DEALERSHIP FOUR TIMES, EACH TIME TO BE TOLD THERE NO PROBLEMS CAN BE FOUND WITH THE CAR. IT DRIVES THE SAME AS EVERY OTHER VEHICLE OF THE SAME MAKE PER THE DEALERSHIP. I'VE BARELY MISSED HITTING THE CENTER BARRIER ON THE FREEWAY, TAKING OUT THE SIDE OF A DELIVERY TRUCK, ACCELERATED FORWARD AT A DANGEROUS SPEED IN HEAVY TRAFFIC, AND THE STEERING IS PROGRESSIVELY GETTING WORSE. THIS CAR IS UNSAFE FOR THE PUBLIC HIGHWAY. FORD CONTINUES TO SAY THERE IS NO PROBLEM WITH THE CAR. AFRAID TO DRIVE THE VEHICLE IN FEAR OF HURTING ANOTHER DRIVER OR MYSELF. *TR
TRANSMISSION GRINDS AND SHUDDERS STARTING FROM 0 MPH, INTO SECOND GEAR, AND ALSO SOMETIMES INTO THIRD GEAR. THIS IS NOT A SAFE TRANSMISSION.. THE PROBLEM IS ONLY GETTING WORSE, AND I CAN'T IMAGINE WHAT THE TRANSMISSION WILL FEEL AND SOUND LIKE AT 2,000 MILES.. *TR
I BOUGHT THIS CAR BRAND NEW ON MARCH 10, 2014. ABOUT A WEEK AFTER HAVING IT I NOTICED WHEN I ACCELERATE IT GETS VERY JERKY AND THE RPMS SHOOT UP HIGHER THAN I'VE EVER SEEN IN ANOTHER CAR. THERE IS ALSO A GRINDING SOUND WHEN I AM ACCELERATING AND SOMETIMES EVEN WHEN I AM JUST DRIVING. I AM VERY CONCERNED, AND I AM TAKING IT BACK TO THE DEALERSHIP THIS AFTERNOON. *TR
MY FORD FOCUS (2014) SHUTS OFF AT IDLE. I HAVE TAKEN THE CAR TO GET FIXED TWICE. NOW THE DEALER HAS HAD MY CAR FOR A WEEK AND THEY ARE STILL TRYING TO FIND OUT WHAT THE PROBLEM IS. ALSO I HAVE FOUND ON THE ST FORMS THAT THERE IS A LOT OF FORD ST OWNERS WITH THE SAME PROBLEM. *TR
2014 FORD FOCUS ST WITH MANUAL TRANSMISSION WHEN DECELERATING TO A STOP SIGN OR STOP LIGHT (APPROX 20-10 MPH), AND ENGAGING THE CLUTCH TO COAST WITH THE CAR IN NEUTRAL, THE CAR WILL ALMOST STALL (DROPS TO ABOUT ~500 RPM) AND THEN THE ENGINE "CATCHES ITSELF" AND WILL REV TO 1000-1200 RPM BEFORE SETTLING BACK TO A NORMAL 700-800 RPM IDLE. THIS HAPPENS AT RANDOM, BUT "AC/ON" ALSO INCREASES LIKELIHOOD OF OCCURRENCES. THIS HAPPENS EVERY TRIP. I STOPPED COUNTING AFTER 12 EVENTS IN THE FIRST SEVEN DAYS. THE CAR ALSO "HUNTS" FOR IT'S IDLE SPEED (WITH A WARMED ENGINE) AND VARIES FROM 700-1000 RPM, APPARENTLY AT RANDOM. THERE IS ALREADY A FORD TSB FOR THIS, TSB# 13-09-07, BUT IT CAN ONLY BE ACCOMPLISHED IF AN ENGINE COMPLETELY SHUTS DOWN AND THROWS A CHECK ENGINE LIGHT/CODE. DUE TO THE FACT THAT THIS COULD COMPLETELY SHUT OFF AN ENGINE WHILE STOPPING NEAR OTHER MOTORISTS, LIKE THE RECENT GM IGNITION ISSUE, I BELIEVE FORD SHOULD RECALL ALL THESE VEHICLES. IT IS A 45 MINUTE REPAIR AND APPROX $8 DOLLARS IN PARTS TO REPAIR TWO "CRIMPED WIRE CONNECTIONS" IN THE MAIN WIRING HARNESS, (S132 & S133). THEY NEED TO BE SOLDERED, NOT CRIMPED (6 BARE COPPER WIRES OVERLAID TOGETHER AND CRIMPED). I HAVE BEEN TO TWO FORD DEALERSHIPS BUT THEY ARE UNDER STRICT FORD GUIDELINES NOT TO ACCOMPLISH THE TSB UNLESS THERE IS A CHECK ENGINE LIGHT/CODE. I EVEN OFFERED TO PAY FOR THE REPAIR AND WAS TURNED AWAY BOTH TIMES. I BELIEVE IT IS BETTER TO ACCOMPLISH THIS TSB AND REMOVE THE CONCERN THAN TO WAIT FOR AN OWNER SAFETY ISSUE LEADING TO ENGINE SHUT DOWN AND AN ACCIDENT. THERE HAVE BEEN NUMEROUS COMPLAINTS ABOUT THIS ISSUE ON FORUMS AT FOCUS ST.ORG: HTTP://WWW.FOCUSST.ORG/FORUM/FORUM.PHP [SEARCH FOR TSB 13-9-7]. THERE ARE YOUTUBE VIDEOS OF THIS EVENT AS WELL. PLEASE HELP FORD RESOLVE THIS ISSUE BEFORE IT HURTS SOMEONE. THANK YOU KINDLY. *TR
WHILE DRIVING ON SNOW COVERED ROADS THE WHEEL WELLS FOR THE CAR BECAME PACKED WITH SNOW AND ICE. THE CLEARANCE OF THE VEHICLE DID NOT ALLOW FOR BEING ABLE TO CLEAR THE BUILDUP. STEERING WAS VERY DIFFICULT AND THE SNOW AND ICE BUILD UP WAS RUBBING ON ALL THE TIRES. EVEN AFTER PLACING THE VEHICLE IN A GARAGE I WAS ONLY ABLE TO CLEAR THE FRONT WHEEL WELLS, THE REAR WHEEL WELLS HAVE A FELT TYPE LINING THAT STICKS IN THE SNOW AND ICE SO IT CANNOT BE REMOVED AND RUBS ON THE TIRES DECREASING THE HANDLING OF THE VEHICLE. I CONTACTED THE DEALER AND THEY SAID THEY DO NOT HAVE ANY SUGGESTIONS. *TR
I WAS STOPPED AT A LIGHT IN A TRAFFIC JAM. WORRIED THAT I WOULD RUN OUT ELECTRICITY, I SHUT OFF THE CAR. WHEN I TRIED TO PROCEED, THE CAR WOULD NOT MOVE, AND A WARNING OF "SAFELY STOP NOW" ILLUMINATED ON THE DASH. I TRIED "RESTARTING" THE CAR SEVERAL TIMES. THE CAR WOULD SEEM TO "START," BUT WOULD NOT MOVE FORWARD -- AS IF THE GEAR WOULD NOT ENGAGE. AFTER SEVERAL MINUTES, AND WITH A POLICEMAN LEANING INTO THE WINDOW BARKING SUGGESTIONS, THE CAR STARTED AND PROCEEDED. PERHAPS, WHEN I STOPPED TRYING TO START THE CAR, THE CAR WHOLLY POWERED-OFF. ESSENTIALLY "POWER CYCLING" THE CAR. *TR
THE CAR WAS SCARY TO DRIVE ON THE HIGHWAY WITH UNCONTROLLABLE SWAYING HAD TO WHITE KNUCKLE THE STEERING WHEEL WITH COMPENSATION OF DARTY MOVEMENTS! BROUGHT TO THE DEALER THEY ALIGN IT 3 TIMES GOT BETTER BUT STILL NO COMPLETE REWARD. THEN FORD SAID REPLACE THE STEERING GEAR ! TEST DROVE HOME WITH MI SNOW ON THE ROADS WOW WAS IT SCARY TO DRIVE IT HOME EXTRA DARTING FISH TAIL EXPERIENCE. SINCE LAST REPAIR IT SEEMS TO GETTING BAD AGAIN 11000 MILE LATER WHILE DRIVING ON BUMPY ROADS IT DARTS BAD AND SWAY STEERING ! I BELIEVE ITS A COMB OF PROGRAMMING ISSUE OF STEERING GEAR AND RACK AND ROLL CONTROL !!! NEXT WILL NEED ENGINEER TO LOOK AT IT! *TR
STEERING SOMETIMES WANDERS AT HIGHWAY SPEEDS WHEN PROBLEM OCCURS THE WHEELS SEEM TO WANDER LEFT OR RIGHT AND SMALL CORRECTIONS ARE NEEDED TO KEEP THE CAR GOING STRAIGHT IN THE LANE PROPER LEVEL OF CORRECTION IS IMPOSSIBLE TO MAKE. AS YOU CORRECT IN ONE DIRECTION YOU NOW ARE WANDERING IN THAT DIRECTION. THIS CAUSES THE PROBLEM TO HAPPEN OVER AND OVER AGAIN. THE RESULT IS THE CAR "PING-PONGING" IN THE LANE PROBLEM IS INTERMITTENT, PROBLEM IS MORE PRONOUNCED AT HIGHER SPEEDS PROBLEM SEEMS TO OCCUR AFTER DRIVING THE CAR FOR 40+ MINUTES PROBLEM IS NOT "TORQUE STEER", THE PROBLEM HAS NOTHING TO DO WITH THROTTLE INPUT WIND SEEMS TO BE UNRELATED TO WANDERING SENSATION ROAD SURFACE QUALITY SEEMS TO BE UNRELATED TO ISSUE WHEN MAKING MINOR CORRECTIONS ON THE HIGHWAY: IF I ATTEMPT NOT TO OVERCOMPENSATE THEN I WILL VEER TOO FAR IN THE DIRECTION THAT THE CAR WAS WANDERING IN THE FIRST PLACE. YOU CAN'T NOT OVERCOMPENSATE WITH THE WAY IT BEHAVES. IT'S LIKE YOU EITHER DON'T COMPENSATE AT ALL OR YOU OVERCOMPENSATE, NOTHING IN BETWEEN. *TR
I HAVE A 5 DOOR HB. ON THE DAY OF THIS INCIDENT, I HAD DRIVEN THE CAR SEVERAL TIMES WITH NO PROBLEMS (AND NO PRIOR PROBLEMS) AND THE CAR WAS FULLY WARMED, INSIDE AND OUT. THE WEATHER WAS DRY AND SUNNY, THE TEMPERATURE HAD CLIMBED FROM 17F THE PREVIOUS NIGHT TO 36F BY 11AM WHEN THIS INCIDENT REPEATEDLY OCCURRED. THE FRONT PASSENGER DOOR OPENED NORMALLY FROM THE OUTSIDE WHEN I PULLED THE HANDLE, BUT WHEN I ATTEMPTED TO CLOSE THE DOOR, IT WOULDN'T LATCH (IT BOUNCED BACK FROM THE DOOR JAMMED AND REMAINED AJAR) AND THE INSTRUMENT PANEL SHOWED AN 'OPEN DOOR' WARNING. THE LATCHING MECHANISM IN THE DOOR APPEARED TO BE IN THE PROPER POSITION, BUT COULD EASILY BE MOVED WITH MY FINGER (RESISTANCE WAS FELT IN THIS MECHANISM ON ALL OTHER DOORS.) AFTER SEVERAL ATTEMPTS, THE DOOR FINALLY APPEARED TO LATCH AND THE INSTRUMENT PANEL DID NOT SHOW AN 'OPEN DOOR' WARNING. WHEN BACKING OUT OF MY PARKING SPOT, AND AGAIN AFTER DRIVING APPROXIMATELY 100 FEET AT 10MPH, THE FRONT PASSENGER DOOR OPENED (FORTUNATELY, THE PASSENGER SEAT WAS UNOCCUPIED.) AFTER SEVERAL ATTEMPTS EACH TIME, I WAS ABLE TO AGAIN CLOSE THE DOOR. WHILE ON THE HIGHWAY GOING TO THE DEALERSHIP FOR INSPECTION/REPAIR, THE DOOR OPENED 3 SEPARATE TIMES AT HIGHWAY SPEEDS (APPROXIMATELY 55MPH.) IN ABOUT 6 MILES DISTANCE. WHILE DRIVING, I HAD TO DRIVE THE REMAINING DISTANCE LEANING OVER THE PASSENGER SEAT AND HOLDING THE INTERIOR PASSENGER DOOR HANDLE TO PREVENT THE DOOR FROM OPENING AGAIN BEFORE I ARRIVED AT THE DEALERSHIP. THE DEALERSHIP INSPECTED AND LUBRICATED THE LOCKS AND LATCHES, BUT FOUND NOTHING WRONG WITH THE DOOR. THE DEALERSHIP SERVICE ADVISOR TOLD ME THAT IT WAS "...NORMAL FOR THE DOORS TO COME OPEN OR NOT LATCH ON COLD DAYS.", AND OTHER CUSTOMERS HAD EXPERIENCED THE SAME PROBLEM IN THE LAST FEW DAYS. IT JUST OCCURRED AGAIN AT 4,032 MILES ON THE SAME DAY. *TR
WHILE DRIVING ON THE FREEWAY THE CAR BEGAN TO DECELERATE, GAS PEDAL WAS NON RESPONSIVE. TRAVELING APPROXIMATELY 60-65 MPH IN 5TH GEAR. DECELERATION OCCURRED IN 5TH GEAR. WAS ONLY ABLE TO MAINTAIN SPEED IN 4TH GEAR, BUT WAS UNABLE TO GO ANY FASTER THAN 50- 55 MPH WITH GAS PEDAL TO THE FLOOR. VEHICLE DISPLAYED SOME SHUDDERING AND SLIGHT SPUTTER EFFECT. IF VEHICLE WAS PLACED BACK INTO 5TH GEAR DECELERATION WOULD CONTINUE. TACHOMETER SHOWED 3000 RPM REGARDLESS OF GEAR PLACEMENT. NO WARNING LIGHTS, OR CHECK ENGINE LIGHTS. TWO DAYS LATER VEHICLE HAD THE SAME SYMPTOM BUT ONLY MOMENTARILY. *TR
SIMILAR TO OTHERS GRINDING NOISE , CLUTCH IS SLIPPING . VERY BAD IN THE BEGINNING , GRINDING NOISE IS COMING JUST BECAUSE THE CLUTCH IS SLIPPING . IT IS VERY ANNOYING TO DRIVE THIS CAR IN THE CITY OR ON THE HWY , WILL YOU PASS SOMEONE WITH A SLIPPING CLUTCH ? WILL YOU TURN SOMEWHERE QUICK LIKE RIGHT ON RED ? NO . IS THAT SAFE ? NO FORD HAS ITS OPINION , SOUNDS LIKE SOON ALL CARS WILL HAVE A SLIPPING CLUTCH SOON AND THAT IS NORMAL AFTER TBS UPDATE ITS LITTLE BETTER BUT NOT ENOUGH . YOUR CAR IS LEARNING THE WAY YOU DRIVE !!!! MMMMM HOW OFTEN HAVE YOU SEEN A DRY CLUTCH DOING BETTER AFTER IT SLIPS , NEVER !!!! 2014 FORD FOCUS NOTICED THE PROBLEM AT 700 MILES . OIL LEAKAGE MAYBE THE PROBLEM , MANY PEOPLE SAID THAT IT IS FINE AFTER SEALS REPLACEMENT IN THE BEGGING BUT NOT AFTER . I AM VERY MECHANICALLY INCLUDED GUY AND I AM THINKING THAT THERE IS SOMETHING IS WRONG ABOUT THE TRANSMISSION SHAFTS OR CRANKSHAFT , NO MATTER HOW MANY SEALS THEY WILL INSTALL , IF THOSE MENTIONED ABOVE ARE BENT, NOT MACHINED CORRECTLY OR HAVE A PLAY THE SEALS WILL ALWAYS LEAK . IN THE RESULT THE OIL WILL CONTAMINATE THE CLUTCH . *TR
TL* THE CONTACT OWNS A 2014 FORD FUSION. WHILE THE VEHICLE WAS ON AN INCLINE, THE CONTACT STATED WHEN HE RELEASED THE BRAKE PEDAL THE VEHICLE BEGAN TO IMMEDIATELY TO ROLL BACKWARDS. THE VEHICLE ALSO SPUTTERED AND SHOOK WHILE ATTEMPTING TO INCREASE SPEED AND ALSO SPORADICALLY EMITTED A GRINDING NOISE. THE VEHICLE WAS TAKEN TO THE DEALER FOR INSPECTION. THE CONTACT WAS ADVISED THAT THE CLUTCH WAS BROKEN IN AND CALIBRATIONS WERE UP TO DATE. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE INCIDENT. THE APPROXIMATE FAILURE MILEAGE WAS 200. THE CURRENT MILEAGE WAS 3215.
WHEN THE VEHICLE COMES TO A COMPLETE STOP IT ROLLS BACKWARDS BEFORE YOU CAN PLACE YOUR FOOT ONTO THE ACCELERATOR. THE VEHICLE WILL ALSO PULL ITSELF FORWARD OR BACKWARD FROM THE BOTTOM OF A HILL AND CLEARS THE HILL WITHOUT MANUAL ACCELERATION. THE TRANSMISSION SLIPS AND CAUSES A JERKING MOVEMENT WHILE PULLING OFF. IN ESSENCE, THE VEHICLE WILL CONTINUE ROLLING WHEN THE FOOT IS NOT ON THE BRAKE WHICH SERVES AS A POSSIBLE ACCIDENT RISK. THE VEHICLE WAS TAKEN TO THE FORD DEALERSHIP IN WHICH IT WAS PURCHASED FROM AND I WAS TOLD BY THE MANAGER TO TAKE IT TO THE SERVICE DEPARTMENT WHERE I WAS THEN TOLD BY THEM THAT THE VEHICLE IS EQUIPPED WITH HILL ASSIST AND THAT IT IS SUPPOSED TO ACT IN THAT MANNER. IN THE FORD CAR MANUAL IT DOES MENTION THE ACTION OF HILL ASSIST BUT IT DOES NOT STATE THAT THE CAR IS SUPPOSED TO ROLL BACKWARD OR FORWARD UP A HILL WITHOUT HILL ASSIST BEING ON. *TR
I BOUGHT THIS CAR NEW 2 MOS AGO , IT HAS ALWAYS HAD WEIRD STEERING. AS YOU'RE DRIVING IT GETS VERY STIFF AND '"DARTEY" AND IT DIFFICULT TO MAINTAIN A STRAIGHT LINE WITHOUT CONSTANT CORRECTION AND IS VERY SENSITIVE AT HIGHER SPEEDS, YOU CHANGE LANES QUICKLY AND WITH LITTLE EFFORT. I TALKED TO THE SERVICE CONSULTANT AT THE DEALERSHIP AND HE SAID THEY CAN LOOK AT IT BUT HAVEN'T HAD ANY COMPLAINTS,BUT I SEE ALOT OF COMPLAINTS ON THE INTERNET. I FEEL THIS CAR IS UNSAFE AND WOULD APPRECIATE YOUR INPUT, THANK YOU. *TR
LOW GRINDING NOISE COMING FROM FRONT OF CAR AFTER TURNS, INCLINES, ACCELERATING AFTER A STOP. SOUNDS LIKE ALUMINUM CANS GRINDING. ALSO, LOSS OF POWER IN CAR ACCELERATION FOR BRIEF PERIODS WHEN DRIVING, ESPECIALLY WHEN ACCELERATING ON THE FREEWAY TO MERGE INTO TRAFFIC. *TR
I WAS TRAVELING ABOUT 35 MPH WHEN MY CAR FLASHED A MESSAGE "STOP SAFELY NOW" AND THE CAR HAD LOST POWER TO THE WHEELS AND I WAS NOW JUST COASTING. I PULLED THE VEHICLE OFF TO THE SIDE OF THE ROAD. I WAS ABLE TO TURN OFF THE VEHICLE AND GET IT STARTED AGAIN. I WAS LUCKY THAT I WAS ABLE TO SAFELY GET MY VEHICLE TO A SAFE PLACE HAD THIS BEEN ON A FREEWAY I WOULD HAVE SURELY BEEN IN A SERIOUS ACCIDENT. *TR
TL* THE CONTACT OWNS A 2014 FORD FOCUS. THE CONTACT STATED WHILE DRIVING APPROXIMATELY 55 MPH, THE VEHICLE STALLED AND THE STOP SAFELY NOW WARNING LIGHT ILLUMINATED. THE VEHICLE WAS TAKEN TO THE DEALER WHERE THE FAILURE WAS UNABLE TO BE REPLICATED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE VEHICLE WAS NOT REPAIRED. THE APPROXIMATE FAILURE AND CURRENT MILEAGE WAS 1,323. RETURNED BY USPS ON 11-13-2013. SECOND ATTEMPT ON 11-19-2013 FAILED. *KB
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Combines Driver and Passenger star ratings into a single frontal rating. The frontal barrier test simulates a head-on collision between two similar vehicles, each moving at 35 mph.