EN

2014 Ford Fusion Energi 4 DR FWD

16
Recalls
952
Complaints
Overall rating

Safety Ratings.

NHTSA’s 5-Star Safety Ratings help consumers compare vehicle safety when searching for a car. More stars mean safer cars.

Frontal Crash
Side Crash
Rollover
Overall Front Star Rating

Combines Driver and Passenger star ratings into a single frontal rating. The frontal barrier test simulates a head-on collision between two similar vehicles, each moving at 35 mph.

Front Driver Side
Front Passenger Side
Overall Side Star Rating

Combines Side Barrier and Side Pole Star Ratings into a single side rating.

Driver
Passenger
Overall Side Pole Star Rating

Combines Side Barrier and Side Pole Star Ratings into a single side rating.

Rollover Star Rating

The Rollover Resistance test measures the risk of rollover in a single-vehicle, loss-of-control scenario.

Rollover Risk: 10.9%

Complaints
Recalls

952 Complaints

for 2014 FORD FUSION ENERGI
11/29/2021
Components: ELECTRICAL SYSTEM
Incident Date: 11/13/2021
Crash: No
Fire: No
Vehicle Identification Number: 3fa6p0h79er******
Summary

Battery chronically drains when car is sitting for a day or more. This has been happening since we purchased the car in 2016. It seems as if all the components of the car aren't shutting off completely (even when we check carefully to make sure they are off) or that they are coming on later after the car is turned off. This means we never know when the car will die and leave us stranded somewhere. We've replaced the battery several times and the dealership can't seem to fix this ongoing problem. This is also a problem that many other people report as an issue online.

11/29/2021
Components: WHEELS
Incident Date: 11/25/2021
Crash: No
Fire: No
Vehicle Identification Number: 3FA6P0H73ER******
Summary

The wheel lug nuts on this vehicle are faulty. When I purchased new tires the tire installer said these lug nuts are faulty and not safe.

11/22/2021
Components: UNKNOWN OR OTHER
Incident Date: 11/21/2021
Crash: No
Fire: No
Vehicle Identification Number: 3FA6P0H97ER******
Summary

The car stalls randomly when running at low speeds / low rpms. Scenario: after being parked for extended period of time, like overnight. Drive few miles, 5 to 10 miles and stop at parking lot. Upon re-starting the car and driving slow on the parking lot, the car suddenly lose power and stalls. Need to put on park and crank for about 5 to 10 seconds to restart. Then runs fine. Couple of times was crossing a road from a parking lot and stalled right across the incoming traffic. No engine light. Took to mechanic which could not reproduce the problem.

11/15/2021
Components: ENGINE
Incident Date: 11/05/2021
Crash: No
Fire: No
Vehicle Identification Number: 1Fa6p0hd1e5******
Summary

Engine has failed and what I’ve been hearing and reading all over the internet it’s a common problem in 1.5 engines I need an entire new engine because the coolant was leaking into the motor

11/13/2021
Components: UNKNOWN OR OTHER
Incident Date: 10/03/2021
Crash: No
Fire: No
Vehicle Identification Number: 3FA6P0HD9ER******
Summary

Trunk pops open randomly. Has had three times that I’m aware of.

11/08/2021
Components: WHEELS
Incident Date: 10/21/2021
Crash: No
Fire: No
Vehicle Identification Number: 3fa6p0lu4er******
Summary

Lug Nuts outer casing were swelled or distorted, not allowing removal to change a flat tire. After talking with a local Ford dealership, that said they sometimes have to hammer on the socket (19mm) to remove lug nut. This cause a safety issue just to remove let alone get out of the socket. The tire could not be repaired, so I had all four replaced, after having the one replaced, to drive the car. With the lug nuts distorted / out of dimensional shape, the integrity of getting them properly locked (torqued) back down is the safety issue. How can you trust they are properly locked down? I looked this issue up, which is a know issue, yet no recall. How is one to know this is an issue? Thankfully I was not on the side of busy highway. It is unsafe to remove, let along reinstall. Trying to remove could cause the car to fall off the jack? For safety I had to order all new lug nuts, with different size sockets to remove the old, and use the designed 19mm to reinstall the new lug nuts. The original lug nuts are not safe to remove or properly torque back down. The risk is the lug nut is not properly torqued and comes loose.

11/04/2021
Components: POWER TRAIN
Incident Date: 11/03/2021
Crash: No
Fire: No
Vehicle Identification Number: 3FA6P0LU9ER******
Summary

2013: Purchased 2014 Ford Fusion Hybrid SE. 2014: Transmission seal replaced by dealer after dashboard alert. After repair, car developed low-pitch whine. Dealer explained it was the battery charging. Nov 2021: Whine volume has increased. No dashboard alerts. Dealer says the transmission needs to be replaced. Dealer says transmission can fail at any time. I have stopped driving the vehicle because I don't want it to become disabled on the highway, possibly causing an accident.

11/02/2021
Components: UNKNOWN OR OTHER
Incident Date: 10/31/2021
Crash: No
Fire: No
Vehicle Identification Number: 1FA6P0G74E5******
Summary

[XXX] 11/2/21. I was driving mi kids to the movies on 10/31/21 when suddenly I made a right turn to enter the theater parking lot, and the left rear door open. My daughter was sitting there and tilt to the left while the door was open, she grabbed my seat to hold her self. She was with her seat belt on, and I was entering the parking lot at low speed, which I am very thankful. I already made an appointment with my local Ford dealer for them to fix the problem, but I really can't trust this vehicle anymore. That's a serious safety concern that the doors don't latch to securely close. This is a LEMON CAR and I don't feel safe. I will like to get help with getting this vehicle off my hands and from any other's persons possession, IT'S NOT SAFE! Now I just learned that there's more safety recalls on the vehicle besides the doors not latching. Please help me. INFORMATION Redacted PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6).

10/22/2021
Components: STEERING
Incident Date: 10/08/2021
Crash: No
Fire: No
Vehicle Identification Number: 3fa6p0hd1er******
Summary

The contact owns a 2014 Ford Fusion. The contact stated that while the vehicle was being inspected, the contact learned that the vehicle was leaking power steering fluid. The contact took the vehicle to the dealer who confirmed the power steering fluid leak. Additionally, the gear shaft had failed to function correctly. The contact was informed that the transmission needed to be replaced. The vehicle had not been repaired. The manufacturer was not made aware of the failure. The approximate failure mileage was 89,000.

10/18/2021
Components: ELECTRICAL SYSTEM
Incident Date: 10/18/2021
Crash: No
Fire: No
Vehicle Identification Number: 3FA6P0HD1ER******
Summary

On multiple occasions the trunk has popped open fully on its own. I have woken up to my trunk open on multiple occasions. I even witnessed it open itself. I had used the keypad on my car, then locked my car. I sat on my porch and 10 minutes later I watched the trunk pop open. The keys were on the table so it wasn’t an accidental press of a button. I’ve noticed it usually happens after using the keypad. The keypad also has issues itself and often times in the hot sun the keypad just doesn’t work and can leave you stranded. The trunk thing can happen in any climate though. I’ve had the trunk pop open around 10 times.

10/16/2021
Components: POWER TRAIN,ENGINE
Incident Date: 10/03/2021
Crash: No
Fire: No
Vehicle Identification Number: 3FA6P0H73ER******
Summary

Transmission shifter cable bushing worn out… dealership can’t get me in in a timely manner to diagnose/repair and didn’t provide with a rental car or loner.

10/13/2021
Components: UNKNOWN OR OTHER
Incident Date: 09/24/2021
Crash: No
Fire: No
Vehicle Identification Number: 1FA6P0H71E5******
Summary

While driving the transmission shifts extremely hard. When you accelerate to pass or speed up the car downshifts the RPMs skyrocket and the cars transmission is stuck causing an extremely dangerous situation. Driving down the road the car jerks or RPMs will go up for no reason. The car recently got stuck at n reverse in a parking garage. Backing up the gearshift went into park and the transmission stuck in revers. Took to dealership and was told they didn’t have time to look at it after having cut for a whole day and half after I had yo pay for my own rental car. She said that’s just how the transmission is.

10/12/2021
Components: SERVICE BRAKES
Incident Date: 06/18/2021
Crash: No
Fire: No
Vehicle Identification Number: 3FA6P0K97ER******
Summary

Right and left front rubber/flexible brake line failure. Lines split unexpectedly with no indication of rupture caused by road hazard and brakes failed.

10/11/2021
Components: UNKNOWN OR OTHER
Incident Date: 10/11/2021
Crash: No
Fire: No
Vehicle Identification Number: 3FA6P0HD1ER******
Summary

Vehicle locked itself into drive position (Transmission) and will not move to any other shift. Car turned off and now will not turn back off. Had to get help pushing vehicle back into driveway until this can be fixed. Vehicle is now locked in drive mode, engine is off. Will not restart.

10/11/2021
Components: STEERING
Incident Date: 10/10/2021
Crash: No
Fire: No
Vehicle Identification Number: 3fa6p0h70er******
Summary

While driving, my steering wheel locked and it felt as if I was driving a vehicle without power steering and it became hard to turn my wheel and two service lights came on; the stability control. It was normal road conditions on a straight road.

10/10/2021
Components: ENGINE
Incident Date: 10/01/2021
Crash: No
Fire: No
Vehicle Identification Number: 3FA6P0HD3ER******
Summary

My 2014 ford fusion eco boost was cranked, a message popped up about overheating and the pedal went out. 2 Car shops later, ive replaced the thermostat, water pump and timing belt to find now it has a cracked engine. I have never missed a oil change and always kept fluids in my car, it has less than 60,000 miles. This a a defective issue in a court case strung out for years about allecoboosts. People are buying these cars like me, i paid $26,000 for mine and having the engine blown shortly after and all ecoboosts are. This is a ford issue and I should not be held responsible to pay for a new engine, esp when it will happen again with the new engine as it is a defect from ford !! See link ! https://fordauthority.com/wp-content/uploads/2019/04/2020-Ford-Escape-Exterior-021-Titanium.jpg

10/10/2021
Components: UNKNOWN OR OTHER
Incident Date: 10/02/2021
Crash: No
Fire: No
Vehicle Identification Number: 3FA6P0HD9ER******
Summary

My car is hard shifting, doesn't pick up on speed and has a whining noise coming underneath the hood of the car. My fluid levels are bad the fluid is black I got the 5 quarts replaced but there is still black fluid in the rest of the transmission. Is that causing my car to still mess up?

10/08/2021
Components: STEERING
Incident Date: 10/07/2021
Crash: No
Fire: No
Vehicle Identification Number: 3fa6p0h74er******
Summary

My steering wheel is ready to fall off. Certain 2014 Ford Fusions have a recall for this problem and my vehicle is not one of them.The car cannot be driven at this time since my steering is affected,When I called Ford they say even if my car does have this problem I will have to pay for it.This vehicle only has 15 k miles on it.

10/06/2021
Components: ENGINE
Incident Date: 09/24/2021
Crash: No
Fire: No
Vehicle Identification Number: 3FA6P0HD1ER******
Summary

Coolant intrusion into cylinders two and three. Replacement of full engine required 76k miles. Vehicle stalled on interstate in heavy traffic. Technical service bulletin posted by Ford motor company regarding above issue.

09/26/2021
Components: WHEELS
Incident Date: 09/14/2021
Crash: No
Fire: No
Vehicle Identification Number: 1FA6P0H75E5******
Summary

Swollen lug nuts. This is being ridiculous that this has not been recalled yet

09/24/2021
Components: POWER TRAIN
Incident Date: 09/23/2021
Crash: No
Fire: No
Vehicle Identification Number: 1fa6p0hd1e5******
Summary

The contact's daughter owns a 2014 Ford Fusion. The contact stated that while her daughter was driving on the highway, she had to reverse the vehicle. After she shifted the gear shifter into reverse and then attempted shift into drive, the gear shifter would not move after multiple attempts. The contact stated that her daughter then shut off the vehicle. Her daughter was unaware if any warning lights had appeared on the instrument panel prior to the failure. The contact's daughter was able to have the vehicle towed to a dealer where they informed her that there were no recalls on the vehicle. Upon investigation, the contact linked the failure NHTSA Campaign Number: 19V362000 (Power Train). The manufacturer was notified of the failure and offered no assistance. The vehicle had yet to be repaired and remained in the possession of the dealer. The failure mileage was unknown.

09/14/2021
Components: UNKNOWN OR OTHER
Incident Date: 09/11/2021
Crash: No
Fire: No
Vehicle Identification Number: 3FA6P0HD0ER******
Summary

While driving on the highway last week at around 65 mph (10 minutes into my commute), my car display sensor started indicating that there was a door that became loose and unlatched. I had nobody in the car with me and noticed that the passenger front door popped loose and needed to be pushed closed. I have not seen the incident occur a second time, not has it been inspected.

09/12/2021
Components: ENGINE
Incident Date: 09/10/2021
Crash: No
Fire: No
Vehicle Identification Number: 3FA6P0HR3ER******
Summary

Coolant level low indicator comes on. Checked level and looked low but I take cap off and level normalized as if there was suction on the reservoir. Replaced the cap. Nothing changed. When I would start the car it would run like it’s misfiring and sometimes stall out completely. Check engine light would come on. Kept checking coolant and it wasn’t low. Sounds like a bad sensor, right? I’ve kept up on my recalls and it had been replaced when that recall came out. I told my mechanic about the issue when I brought it to the shop for oil change and brakes/tires/rotors. He could not replicate the problem because the car kept clearing the code and it never misfired when he started it. (I should mention that at first this was an intermittent issue when it started in July.) I had no choice but to drive the car when I went to visit my mom 5 hours away in early august. I went to start the car in her driveway one morning and within seconds the temp gage went all the way to hot. Obviously the car can’t actually overheat that fast, but regardless, it went into limp mode. This time the coolant level actually was low, however not so low as to merit what was happening. I topped off the coolant level. Started it again. Same thing happened again. Called tow truck to bring to the shop. When we loaded it onto the tow truck it started up and didn’t throw any codes. WTF?! So it goes to the shop and again they can’t replicate the problem. Said a mechanic drove it for over an hour and nothing happened. I pick the car up and drive it back home. Coolant low message comes on a half hour from home. I was away for the better part of august so I couldn’t do anything with the car. Dropped it off at Ford last week. They said I have cracks in cylinder walls and there’s significant amount of coolant in the engine. The mechanic said he’s been seeing this happening with a lot of the 1.6 eco boost engines. I’m just past warranty. I just paid this car off last year. I am infuriated.

09/12/2021
Components: ELECTRICAL SYSTEM,SEATS
Incident Date: 09/10/2021
Crash: No
Fire: No
Vehicle Identification Number: 3fa6p0k90er******
Summary

Driver’s climate fault. Temporary lost communication with the climate system When this happens the a/c goes out and the windows will not roll down. It it way too hot in Texas for me wife and kids to get stuck with the windows up and the a/c not working. We have it at the dealership several time it their fix does not last.

09/07/2021
Components: STEERING
Incident Date: 09/07/2021
Crash: No
Fire: No
Vehicle Identification Number: 3FA6P0K91ER******
Summary

Vehicle engine stopped and the following warning appeared: Steering Assist Fault Service Required. The vehicle engine would not turn back on. Failure occurred at 97344.8. Vehicle is regularly serviced. Vehicle will be towed to dealer.

09/01/2021
Components: POWER TRAIN
Incident Date: 08/26/2021
Crash: No
Fire: No
Vehicle Identification Number: 3fa6p0lu4er******
Summary

Shifter Cable broke. Ford dealership confirmed and fixed with new cable and bushing. This issue was listed under NHTSA Campaign number 19V362000, yet no recall shows for my VIN number. Yet, the break down and fix was exactly the same thing called out in the campaign.

08/26/2021
Components: UNKNOWN OR OTHER
Incident Date: 08/12/2021
Crash: No
Fire: Yes
Vehicle Identification Number: 3FA6P0UUXER******
Summary

It has been reported that the battery in the trunk of the vehicle caught fire and melted down. It is unknown if the vehicle was being operated at the time of the incident. It is unknown if there is a fire or police report available. This is a U.S. Government vehicle owned by GSA and the vehicle is self insured by the government. There was an estimate written by a repair facility and the vehicle has been determined a total loss.

08/25/2021
Components: POWER TRAIN
Incident Date: 08/24/2021
Crash: No
Fire: No
Vehicle Identification Number: 3fa6p0hd3er******
Summary

The contact owns a 2014 Ford Fusion. The contact stated that while driving at 65 mph, the vehicle loss motive power without warning. The vehicle was towed to an independent mechanic and diagnosed as transmission failure. The vehicle was not repaired and remained at the mechanic. The manufacturer was made aware of the failure but provided no assistance. The failure mileage was approximately 123,000.

08/24/2021
Components: ELECTRICAL SYSTEM
Incident Date: 08/18/2021
Crash: No
Fire: Yes
Vehicle Identification Number: 3FA6P0SU3ER******
Summary

The charger for the plug-in hybrid component of the vehicle started a fire that damaged my property and vehicle. Ford failed to provide a replacement of the recalled charger, including when vehicle was at dealerships, despite my request at the time. Had I not noticed the fire immediately, it likely would have been catastrophic. Fortunately, I was able to use all of a full fire extinguisher to put it out. I contacted Ford about this matter and was told by their corporate customer service that they had no information or assistance of any kind to provide me. I requested a manager call me however I have not received a call back.

08/24/2021
Components: UNKNOWN OR OTHER
Incident Date: 06/11/2021
Crash: No
Fire: No
Vehicle Identification Number: 1FA6P0HD1E5******
Summary

I was driving around a 2 lane roundabout when my cars steering wheel lost power steering causing me to Swerve into outside Lane almost hitting another vehicle. There were no other warning lights on before this happened but after the incident I had a steering assist, hill top and advanced traction control lights come on. And now have no power steering

08/20/2021
Components: ENGINE
Incident Date: 08/03/2021
Crash: No
Fire: No
Vehicle Identification Number: 3FA6P0LU5ER******
Summary

I have a 2014 hybrid with 91000. Miles on it and the transmission already went out. That is ridiculous and Ford should have are all on this. It’s 5600 for a new one.

08/18/2021
Components: STEERING
Incident Date: 07/12/2021
Crash: No
Fire: No
Vehicle Identification Number: 3FA6P0D90ER******
Summary

While I was driving the power steering completely shut down and locked up like crazy. this car only has 60k miles on it. I talked to the dealership and they say they have seen this happen with Ford Fusions with less than 20K miles and it has been quite a problem. I also looked it up, and there are a lot of us that have had this happen with low miles and low years of ownership. This is such an issue that Ford doesn't even replace it with the same part and has a revision they are installing.

08/14/2021
Components: SEAT BELTS
Incident Date: 07/31/2021
Crash: No
Fire: No
Vehicle Identification Number: 3FA6P0HD2ER******
Summary

The right front passenger seat belt locks when vehicle is not running or in parked preventing use. Cannot secure passenger before driving. Often happens in warmer weather.

07/29/2021
Components: POWER TRAIN,ELECTRICAL SYSTEM
Incident Date: 07/29/2021
Crash: No
Fire: No
Vehicle Identification Number: 3FA6P0H97ER******
Summary

I was driving at reg speed(55) down a flat highway. The warning sound and dash lights came on. Startled me.. the "hill assist does not work at this time"?? Light came on. Also 2 red lights at the bottom. I tried to see what the other lights were after I jumped and floated over to the rumble strips.. just bought the car yesterday.. happened twice today...

07/27/2021
Components: POWER TRAIN
Incident Date: 07/22/2021
Crash: No
Fire: No
Vehicle Identification Number: 3FA6P0H7XER******
Summary

While driving back home from work on 07/22/21, I heard a noise on the front side of the car and lost power. I had to pull over to a parking spot in an apartment complex. My car wasn't moving forward or backward, I called Good Sam road assistance to get it towed on Friday, it has been inspected in a repair shop since then and apparently is a transmission issue. Good thing is there were no cars behind or in front of me and avoided a collision.

07/27/2021
Components: AIR BAGS
Incident Date: 04/10/2021
Crash: No
Fire: No
Vehicle Identification Number: 3FA6P0G73ER******
Summary

The yellow air bag light remains on constantly, indicating that there is an air bag malfunction. I believe there was an airbag recall on this vehicle, but I don't remember since I had five cars at one time.

07/26/2021
Components: UNKNOWN OR OTHER
Incident Date: 07/24/2021
Crash: No
Fire: No
Vehicle Identification Number: 3FA6P0H77ER******
Summary

While at drive through at Smoothie King, brakes just went out WITH NO WARNING. I had to press the brake pedal all the way to the ground and the car eventually stopped. Noone was hurt, no property or car was damaged (thank goodness) Slowly drove in parking lot and called wife to meet me. Then the indicator "Low brake fluid" flashed. Took other car to auto parts, purchase brake fluid. Went back to car, poured brake fluid in car. Did not help as still had to press brake pedal all the way to floor. Saw puddle of brake fluid on ground. Searched online and saw same issue on Ford Fusion reported as there was no warning. Some people got into an accident, others did not. When I called Ford today at 8:48 am, rep said VIN # not on recall but said there have been brake issues but my VIN # is not on recall. I do not want to pay for the cost as I would have to have the car towed to the Ford shop. I am being proactive to have it reported so it can be repaired at no cost like all of the recalls on my car.

07/25/2021
Components: STEERING
Incident Date: 07/08/2021
Crash: No
Fire: No
Vehicle Identification Number: 3fa6p0d9xer******
Summary

vehicle lost power steering mid turn almost causing loss of control, found multiple recalls for this issue in other years and models of the Ford Fusion.

07/20/2021
Components: POWER TRAIN,ELECTRICAL SYSTEM,ENGINE
Incident Date: 07/18/2021
Crash: No
Fire: No
Vehicle Identification Number: 3FA6P0PU3ER******
Summary

Check Engine light and Wrench light illuminated on the car Sunday. However, the car was at the dealer twice the same week before this happened. I pulled over because the vehicle was performing rough into a Lowes parking lot. I was within several hundred feet of a Ford dealer and drove it there. The vehicle smelled like smoke and noise from the rear of the vehicle. Service advisor Roxanne Detgen, t. no. 586-840-1086, at Dorian Ford, says that the car likely needs a new engine. She has contacted Ford motor company and then will contact me to authorize a teardown of the engine. The vehicle is a safety risk because it had sudden poor driving performance without the illumination of any lights, loss of power, and is a fire hazard. In fact, it was at the dealer twice the same week this happened and no lights were on.

07/19/2021
Components: ENGINE
Incident Date: 06/15/2021
Crash: No
Fire: No
Vehicle Identification Number: 1FA6P0HD2E5******
Summary

The contact owns a 2014 Ford Fusion. The contact stated that while his son was driving 45-50 mph, the low coolant warning light illuminated, and the vehicle stalled. The contact stated that his son was able to veer to side of the roadway, where he attempted to restart the vehicle but was unsuccessful. The vehicle was towed to the contact's residence. The contact restarted the vehicle and the vehicle was then taken to the dealer who diagnosed that the engine coolant was leaking in the engine block. The contact was informed that the engine needed to be replaced. The contact stated that the failure was related to NHTSA Campaign Number: 17V209000 (Engine and Engine Cooling). The manufacturer was not made aware of the failure. The vehicle was not repaired. The failure mileage was 89,471.

07/19/2021
Components: STEERING
Incident Date: 07/14/2021
Crash: No
Fire: No
Vehicle Identification Number: 3FA6P0H74ER******
Summary

While driving my 2014 Ford Fusion SE purchased in Ohio the power steering suddenly went out. This jeopardized the safety of my own children, children playing in my neighborhood, as well as, my own safety when I was left unable to steer the car. An independent mechanic diagnosed the problem. The driving gear was exposed to salt and brine due to the harsh Ohio winters. The sub-quality bolts, used by Ford, corroded and sheered allowing the driving gear to become completely detached. There is already a recall for this very issue, Reference# 19V632000. I ask that my vehicle be added to this recall. Thank you for your dedication to keeping our roads and families safe. In Christ, S. Alex Yates Youth Minister Church of the Holy Angels

07/19/2021
Components: TIRES
Incident Date: 07/12/2021
Crash: No
Fire: No
Vehicle Identification Number: 3FA6P0PU9ER******
Summary

I purchased 4 x Michelin Sport A/S Plus 225/50R17's in December of 2017 and have driven those set of tires 30,000 miles on a 45,000 mile tire. My car started wobbling and so I checked the tire and found severe wear in the INSIDE wall/top of both of my rear tires. I had to purchase two new tires because I felt it was not safe to drive. I have included a picture and you will see there is tread left on the tire and worn uneven. I also feel these tires are faulty and could cause an accident.

07/19/2021
Components: STEERING,ELECTRICAL SYSTEM
Incident Date: 06/07/2020
Crash: No
Fire: No
Vehicle Identification Number: 3FA6P0HD1ER******
Summary

I WAS DRIVING ON EXPRESSWAY WITH MY KIDS. WHEN THE STEERING WHEEL LOCK UP MID DRIVING AND I COULDNT CONTROL THE WHEEL VERY DANGEROUS. ESPECIALLY HAPPENING ON THE EXPRESSWAY WITH MY CHILDREN ABOARD. WORST COULD HAVE HAPPEN BUT THANK GOD I WAS ABLE TO DODGE AN CAR AN SLOW DOWN TO I STOP AN TURN ON HAZZER LIGHTS AND BREAK. I COULDNT TURN THE WHEEL AT ALL IT WAS VERY SCARY EXPERIENCE. IT WAS DISPLAYING MESSAGES PWER STEERING FAILURE AND ONE OTHER MESSAGE. I TRIED TURNING CAR OFF AND TURNING IT BACK ON BUT THAT DIDNT WORK. I HAD TO GET THE CAR TOWED TO FORD DEALERSHIP IN UNION CITY, GA. WHERE THEY FOUND OUT IT WAS THE PWERSTEERING SYSTEM THAT FAILED COSTING $2600 IN REPAIRS THAT I DIDNT HAVE AND I NEEDED MY CAR FOR WORK. SO I HAD TO COME UP WITH THE MONEY TO FIX AN REPAIR THAT SHOULDNT HAVE HAPPEN. MY KIDS AND I COULD HAVE BEEN KILLED. THIS HAPPEN JUNE 2020 I HAVE CALLED SEVERAL TIMES SUDMITTED DOCUMENTS OF REPAIRS AND RECIEPTS. STILL NO WORLD ON ADDING IT TO THE RECALL LIST TO SAVE OTHERS KNOWNING THIS HAS BEEN AN MAJOR ISSUE IN THESE CARS AS WELL AS i WAS TOLD THAT YOU ALL WOULD REIMBURSE ME FOR REPAIRS. STILL NO WORD YET AND ITS BEEN A YEAR. SOMEONE PLEASE HELP.

07/18/2021
Components: STEERING
Incident Date: 07/17/2021
Crash: No
Fire: No
Vehicle Identification Number: 3FA6P0H74ER******
Summary

I was driving and all of a sudden these alerts popped up and my power steering was lost.

07/12/2021
Components: SEATS,SEAT BELTS
Incident Date: 07/11/2021
Crash: No
Fire: No
Vehicle Identification Number: 3FA6P0H79ER******
Summary

The contact owns a 2014 Ford Fusion. The contact stated that while the vehicle was parked and attempting to place the rear driver’s side and center seat in the upright position, the seats failed to move. The contact removed the bottom half of the seat bracket to get the seat in the upright position. The contact was however unable to reconnect the seat belt back in the correct position. The vehicle was not diagnosed nor repaired. The manufacturer was made aware of the failure. The failure mileage was approximate 70,000.

07/07/2021
Components: ENGINE
Incident Date: 06/29/2021
Crash: No
Fire: No
Vehicle Identification Number: 3FA6P0HD5ER******
Summary

The contact owns a 2014 Ford Fusion. The contact stated while driving at an undisclosed speed, the vehicle would misfire without warning. The contact stated that the check engine warning light was illuminated. The vehicle was diagnosed and repaired; however, the failure persisted. The manufacturer was informed of the failure but provided no assistance. The failure mileage was approximately 106,000.

06/30/2021
Components: UNKNOWN OR OTHER
Incident Date: 06/15/2021
Crash: No
Fire: No
Vehicle Identification Number: 1FA6P0H75E5******
Summary

On June 15th, 2021 The APM module stopped working as well as the audio control module in my 2014 Ford fusion. The radio did not work. The phone remained connected, I could call out, people could dial in, people could hear me but I could not hear them. Since my hands-free device no longer worked that put me at a safety risk. I am currently paying for the dealer to replace the APIM module, and they have already replaced the audio control module at my cost. The component is under recall for multiple other Ford Models. There has been a technical safety bulletin on it for my model and they have replaced it up to six years. Mine did not go out until the 7th year.

06/18/2021
Components: STEERING
Incident Date: 06/16/2021
Crash: No
Fire: No
Vehicle Identification Number: 1FA6P0H78E5******
Summary

I pulled out of my drive way and immediately the dash board lite up saying hill start assist not available, steering assist fault service required. So I backed up to the drive way and the power steering completely stopped working.

06/14/2021
Components: ENGINE
Incident Date: 06/02/2021
Crash: No
Fire: No
Vehicle Identification Number: 1FA6P0HD8E5******
Summary

The contact's wife owns a 2014 Ford Fusion. The contact stated while his wife was driving 15 mph, the low engine coolant warning light was illuminated and the vehicle went into limp mode. The driver parked the vehicle on the side of the road. The vehicle was not drivable. The contact towed the vehicle to the local dealer, where it was diagnosed with needing the engine to be replaced. The vehicle was not repaired. The manufacturer was informed of the failure. The failure mileage was approximately 69,900.

06/12/2021
Components: LATCHES/LOCKS/LINKAGES
Incident Date: 06/12/2021
Crash: No
Fire: No
Vehicle Identification Number: 3fa6p0k91er******
Summary

The vehicle was taken to the dealer for recalls, I was told all the recalls with a door latch were fixed. Now the door latch won’t close and the door stays open. Reached out to Ford and since it is the weekend ford is ignoring the matter until a dealer is open and it can be towed there. This is a safety matter that ford is ignoring.

06/11/2021
Components: ELECTRICAL SYSTEM
Incident Date: 05/28/2021
Crash: No
Fire: No
Vehicle Identification Number: 3fa6p0h74er******
Summary

The contact owns a 2014 Ford Fusion. The contact stated while entering and starting the vehicle she noticed that the center console display screen started flashing with lines and numbers running on the screen before going completely white. The contact stated that the failure stayed that way for a couple of days and went away but the failure recurred several times afterward. The next time the failure occurred, the contact was driving at undisclosed speed at night and the screen was flashing continually which made it difficult for the contact to see anything in front of her vehicle. The contact pulled over and restarted the vehicle and continued driving to the residence. The contact took the vehicle to the local dealer to be diagnosed. The contact was informed that the display was defective and needed to be replaced. The vehicle was not repaired. The contact suffered from epilepsy seizures and was concerned that while driving, the failure could trigger a seizure. The manufacture was made aware of the failure. The failure mileage was 76,046.

06/10/2021
Components: ENGINE
Incident Date: 06/05/2021
Crash: No
Fire: No
Vehicle Identification Number: 3FA6P0HD5ER******
Summary

Coolant leaking into engine. Misfires, stalling, white smoke from tail pipe.

06/06/2021
Components: FUEL SYSTEM, GASOLINE
Incident Date: 02/03/2021
Crash: No
Fire: No
Vehicle Identification Number: 3FA6P0HD6ER******
Summary

I had and issue with vehicle check engine light. Took it to ganley ford west in cleveland Ohio. They replaced purge valve and 2 years later it is throwing purge valve. Code again. They also did some work on motor . They replaced water pump and a few other things. Shop seen loose bolts on intake.

05/26/2021
Components: STEERING
Incident Date: 05/01/2020
Crash: No
Fire: No
Vehicle Identification Number: 3FA6P0HD5ER******
Summary

The contact owns a 2014 Ford Fusion. The contact stated while driving at various speeds, the stability control off and steering assist fault messages was displayed on the instrument panel. The vehicle loses power steering functionality. The vehicle was taken to the dealer and repaired under NHTSA Campaign Number: 19V632000 (Steering) however, the failure persisted. The contact then took the vehicle to Bob Thomas Ford West (5321 Illinois Rd, Fort Wayne, IN 46804) where they performed a diagnosis and informed him that the steering gear needed to be replaced. The contact stated that the steering gear should have been replaced under the initial recall. The manufacturer was not notified of the failure. The vehicle was not yet repaired. The failure mileage was approximately 60,000.

05/25/2021
Components: SERVICE BRAKES, HYDRAULIC
Incident Date: 05/22/2021
Crash: No
Fire: No
Vehicle Identification Number: 1FA6P0G74E5******
Summary

The contact owns a 2014 Ford Fusion. The contact stated upon exiting the vehicle, he noticed pieces of plastic bushings on the floorboard. The contact stated that the brake light was illuminated on the control panel. The vehicle was taken to the local dealer where it was diagnosed with the brake assembly needing to be replaced. The vehicle was not yet repaired. The manufacturer had been informed of the failure and informed the contact that the failure was not covered under warranty. The failure mileage was approximately 34,600.

05/22/2021
Components: STEERING
Incident Date: 05/15/2021
Crash: No
Fire: No
Vehicle Identification Number: 3fa6P0h76er******
Summary

A warning message appeared referring to the steering system and hill assist. I have had the vehicle since 2017 and kept up maintenance as recommended by Ford. The steering becomes difficult at low speeds but improved with acceleration. This is a safety hazard because when slowing down to make a turn the delay from the struggle to turn the steering wheel could result in a collision. I have had the vehicle towed to the dealership for service. When checking recalls on the NHTSA app by YEAR/MAKE/MODEL, I discovered that this issue is common for drivers of my particular vehicle. See info below from www.NHTSA.gov: “ Ford Motor Company (Ford) is recalling certain model year 2013-2015 Ford Fusion and Lincoln MKZ vehicles manufactured February 3, 2012, to March 20, 2015, and 2015 Ford Edge vehicles manufactured February 26, 2015, to February 28, 2015, and originally sold, or currently registered in, Connecticut, Delaware, Illinois, Indiana, Iowa, Maine, Maryland, Massachusetts, Michigan, Minnesota, Missouri, New Hampshire, New Jersey, New York, Ohio, Pennsylvania, Rhode Island, Vermont, West Virginia, Wisconsin and the District of Columbia. In the affected vehicles, snow or water containing road salt or other contaminants may corrode the electric power steering gear motor attachment bolts.” I live in NC and the vehicle has been through 3 Winters which could be responsible for the issue since salt is constantly spread on the roads to make driving conditions safer when ice and snow are present; however, NC is not one of the states being included in Recall number 15S14. I feel that NC should be included considering salt is used during winter.

05/16/2021
Components: EXTERIOR LIGHTING,ENGINE
Incident Date: 05/15/2021
Crash: No
Fire: No
Vehicle Identification Number: 3FA6P0HDXER******
Summary

MY 16 YEAR OLD DAUGHTER CONTACTED ME SAYING HER CAR WOULD NOT 'GO', THAT SHE WAS DRIVING AND IT JUST DROPPED DOWN TO 20MPH AND ALTHOUGH SHE WAS ACCELERATING, NOTHING WAS HAPPENING, THE RPMS WERE NOT INCREASING. SHE TURNED OFF THE VEHICLE AND THEN TESTED DRIVING THROUGH A NEIGHBORHOOD BEFORE ATTEMPTING TO DRIVE HOME AS SHE WAS IN ANOTHER CITY. EVERYTHING SEEMED WELL SO SHE BEGAN HER JOURNEY BACK HOME, ONLY TO MAKE IT ABOUT 2 MILES AND THE CAR WAS LOSING THE ABILITY TO ACCELERATE AGAIN. SHE WAS ABLE TO PARK IT IN A NEIGHBORHOOD AND WAS GIVEN A RIDE HOME. WE THEN WENT TO HAVE THE VEHICLE TOWED AND UPON ARRIVING, I NOTICED THE BRAKE LIGHTS WERE ILLUMINATED, BUT THE CAR WAS OFF. I DECIDED TO TRY TO DRIVE IT HOME SO THAT I COULD CONFIRM AND EXPERIENCE WHAT SHE DESCRIBED. I MAINTAINED A LOWER RATE OF SPEED, AROUND 40MPH. I DECIDED TO TRY TO PUT ON CRUISE CONTROL, BUT IT WOULD NOT WORK. AT ONE POINT WHERE THE CAR WAS LOSING THE ABILITY TO ACCELERATE AND WAS ACTIVELY DECELERATING, I PULLED IN TO A CONVENIENCE STORE. I THEN NOTICES A 'HILL PARK ASSIST' WARNING LIGHT COME ON. I DID FINALLY DRIVE IT THE REMAINDER OF THE WAY HOME. ONCE HOME, I BEGAN RESEARCHING THE POSSIBLE ISSUES AND FOUND THIS IS A VERY COMMON PROBLEM WITH FORDS. THERE WAS A SUGGESTION TO LOOK AT THE FLOOR BOARD, UPON DOING SO, I FOUND BROKEN PIECES OF A SILICON TYPE BUSHING. IN SUMMARY: THE 'BRAKE SWITCH ENGAGEMENT BUSHING' BROKE AWAY. THIS CAUSES THE BRAKE LIGHTS TO REMAIN ILLUMINATED, THE CRUISE CONTROL DOES NOT ENGAGE, HILL PARK ASSIST WARNING LIGHT COMES ON, BUT MOST CONCERNING IS THE VEHICLE STOPS ACCELERATING AND LOSES THE ABILITY TO MAINTAIN SPEEDS ABOVE 20-40MPH, WHICH COULD RESULT IN A DANGEROUS SCENARIO IF TRAVELING ON AN INTERSTATE.

05/12/2021
Components: STEERING,SUSPENSION,AIR BAGS
Incident Date: 05/04/2021
Crash: No
Fire: No
Vehicle Identification Number: 3FA6P0H72ER******
Summary

I WENT TO HAVE MY CAR INSPECTED AND IT PASSED BUT THEY GAVE ME A FORM WITH 4 RECALLS I NEED TO HAVE REPAIRED AT NO CHARGE ASAP PLEASE

05/10/2021
Components: ELECTRICAL SYSTEM
Incident Date: 05/02/2021
Crash: No
Fire: No
Vehicle Identification Number: 3FA6P0SU2ER******
Summary

TL* THE CONTACT OWNS A 2014 FORD FUSION ENERGI. THE CONTACT STATED WHILE DRIVING AT VARIOUS SPEEDS, THE VEHICLE LOSS MOTIVE POWER, AND SEVERAL ELECTRICAL FUNCTIONS. THE CHECK ENGINE WARNING LIGHT WAS ILLUMINATED. THE VEHICLE WAS TAKEN TO NAPA FORD (570 SOSCOL AVE, NAPA, CA 94559, (707) 255-2580) BUT WAS NOT YET DIAGNOSED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS INFORMED OF THE FAILURE. THE MANUFACTURER SUGGESTED THAT THE VEHICLE BE TAKEN TO AN AUTHORIZED DEALER FOR ASSISTANCE. THE FAILURE MILEAGE WAS APPROXIMATELY 96,000.

05/05/2021
Components: STEERING
Incident Date: 05/01/2021
Crash: No
Fire: No
Vehicle Identification Number: 1FA6P0HD7E5******
Summary

PURCHASED THE 2014 FORD FUSION WITH 63,845 MILES ON IT. TWO WEEKS AFTER PURCHASE THE POWER STEERING LOCKED UP WHILE DRIVING (TURNING THE VEHICLE) AND ALMOST CAUSED AN ACCIDENT. TOOK IT BACK TO THE CAR DEALERSHIP WHERE IT WAS PURCHASED AND IT NEEDS A NEW STEERING RACK. RESEARCH INTO THIS SHOWED THAT FORD FUSIONS IN EARLIER YEAR MODELS HAD A RECALL FOR THIS VERY SAFETY CONCERN AND REPORTS OF MANY OTHERS IN THE MORE RECENT YEARS CONTINUING TO HAVE THIS SAFETY ISSUE.

04/21/2021
Components: ENGINE
Incident Date: 01/04/2021
Crash: No
Fire: No
Vehicle Identification Number: 3FA6P0HD7ER******
Summary

TL* THE CONTACT'S WIFE OWNS A 2014 FORD FUSION. THE CONTACT STATED THAT WHILE DRIVING AT 65 MPH, THE VEHICLE STARTED OVERHEATING AS INDICATED ON THE INSTRUMENT PANEL. THE VEHICLE THEN SHIFTED INTO LIMP MODE. THE CONTACT PULLED OVER TO THE SHOULDER AND ALLOWED THE VEHICLE TO COOL OFF HOWEVER, THE VEHICLE BECAME INOPERABLE. THE VEHICLE WAS TOWED TO DICK SMITH FORD OF COLUMBIA (7201 GARNERS FERRY RD, COLUMBIA, SC 29209) TO BE DIAGNOSED. THE MECHANIC WAS UNABLE TO DETERMINE THE CAUSE OF THE FAILURE. SEVERAL UNKNOWN TROUBLE CODES WERE CLEARED AND THE VEHICLE WAS RETURNED TO THE CONTACT. AFTER RETRIEVING THE VEHICLE, THE FAILURE RECURRED TWICE AND WAS TOWED TO AN INDEPENDENT MECHANIC TO BE DIAGNOSED. THE MECHANIC STATED THAT THE HEAD GASKET WAS BLOWN AND THAT THE ENGINE NEEDED TO BE REPLACED. UPON INVESTIGATION, THE CONTACT DISCOVERED NHTSA CAMPAIGN NUMBER: 17V209000 (ENGINE AND ENGINE COOLING) WHICH HE LINKED TO THE FAILURE. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE AND INFORMED HIM THAT THE VIN WAS NOT INCLUDED IN THE RECALL. THE CONTACT WAS REFERRED TO NHTSA FOR ASSISTANCE. THE VEHICLE WAS NOT REPAIRED. THE FAILURE MILEAGE WAS APPROXIMATELY 152,000.

04/16/2021
Components: POWER TRAIN
Incident Date: 04/10/2021
Crash: No
Fire: No
Vehicle Identification Number: 1FA6P0HD7E5******
Summary

THE VEHICLE WAS IN A PARKING LOT AND WHEN PROCEEDING TO TAKE OFF THE TRANSMISSION LOCKED UP AND WOULDN'T GO IN FORWARD OR REVERSE. HAD TO HAVE THE VEHICLE TOWED AND AFTER RESEARCHING FOUND OUT THAT FORD AND NISSAN HAD MAJOR ISSUES WITH THIS CVT TRANSMISSION AND HAVE CLASS ACTION SUITS. I AM A FULL TIME COLLEGE STUDENT AND JUST WANT IT REPAIRED, NEED HELP!

04/13/2021
Components: POWER TRAIN,SEAT BELTS
Incident Date: 04/11/2021
Crash: No
Fire: No
Vehicle Identification Number: 3FA6P0H71ER******
Summary

IN AUGUST OF 2020 I GOT IN CONTACT WITH FORD ABOUT MY RECALLS I TOOK TO FORD DEALERSHIP THEY KEPT MY CAR FOR ABOUT 2 DAYS I TOLD THEM MY DRIVER SEAT BELT WILL NOT LOCK I MENTIONED NO POWER VERY SLUGGISH AND GEAR DIDNT KICK IN PROPER. ON APRIL 11 2021 WHILE ON FREEWAY IN TRAFFIC THE CAR WOULD TURN OFF GO BACK ON AND SHIFT INTO GEAR ON ITS OWN I WAS ALMOST HIT FROM BEHIND AS I ALMOST HIT SOMEONE IN FRONT OF ME BECAUSE THE CAR SHUT OFF I THREW IN NEUTRAL PRESS THE GAS AND CAR STARTED UP AND JERKED WHILE CAR PICKED UP SPEED THEN SLOWED ON ITS OWN I NOW PUT IN REVERSE IT GOES FORWARD SEAT BELT STILL DONT WORK I WORK AN HOUR AWAY FROM HOME AND SCARED TO GET IN CAR. 2014 FORD FUSION.

04/12/2021
Components: POWER TRAIN
Incident Date: 04/08/2021
Crash: No
Fire: No
Vehicle Identification Number: 1FA6P0G73E5******
Summary

2014 FORD FUSION. ONE OWNER. 96,000 MILES. WHILE STATIONARY VEHICLE JERKS HARD WHEN SHIFTING FROM ONE GEAR TO ANOTHER. TAKEN TO A FORD DEALERSHIP WHO ADVISED THAT THE RADIATOR NEEDS REPLACING. VEHICLE HAS BEEN WELL MAINTAINED AT FORD DEALERSHIPS.

04/08/2021
Components: ENGINE
Incident Date: 04/06/2021
Crash: No
Fire: No
Vehicle Identification Number: 3FA6P0K95ER******
Summary

CAR STALS WITHOUT WARNING HAS HAPPENED 3 TIMES IN HEAVY TRAFFIC.CAR DEALER SAID THEY COULD FIND NO PROBLEM.BUT STILL STAYS OUT.WHILE DRIVING CAR ON HIGHWAY JUST STOPPED NO POWER AT ALL.NEXT TO TIMES WAITING TO TURNINGS TRAFFIC.

04/07/2021
Components: ENGINE
Incident Date: 01/13/2021
Crash: No
Fire: No
Vehicle Identification Number: 3FA6P0H92ER******
Summary

VEHICLE'S ENGINE MISFIRES AND STALLS AT LOW SPEEDS AFTER COLD START TRIGGERING ONBOARD DIAGNOSTIC CODE. FORD DEALERSHIP WHERE VEHICLE WAS PURCHASED INSPECTED (4/23/2019) BUT DID NOT FIND CAUSE OF MISFIRES AND STALLS. I REPLACED THE OEM LOW PRESSURE FUEL SENSOR (11/8/2019) AS SUGGESTED BY OTHERS EXPERIENCING SIMILAR ISSUES FOR LIKE MODEL VEHICLES. THE ENGINE HAS CONTINUED TO MISFIRE AND STALL AFTER REPLACING LOW PRESSURE FUEL SENSOR. DURING A RECENT INSPECTION OF THE VEHICLE BY A LOCAL SERVICE CENTER (3/17/2021), THE TECHNICIAN NOTED THAT THE ENGINE COOLANT WAS ABNORMALLY LOW. THE ENGINE MISFIRES AND LOW COOLANT SUGGEST A POSSIBLE COOLANT INTRUSION INTO ENGINE CYLINDERS. THIS ISSUE HAS BEEN REPORTED WITH OTHER LIKE MODEL FORD VEHICLES WITH ECOBOOST ENGINES (SEE TSB 20-2100). IN MY OPINION, THERE IS SUBSTANTIAL RISK OF INJURY TO OCCUPANTS OF THE VEHICLE AS THE MISFIRES AND STALLS ARE MORE LIKELY WHEN THE ENGINE IS COLD AND THE DRIVER IS ATTEMPTING TO ACCELERATE FROM A STATIONARY POSITION. E.G. TURNING ONTO A BUSY STREET AND MERGING WITH TRAFFIC. FORD SHOULD REPLACE HEAD GASKET FOR AFFECTED VEHICLES AND SMALL BLOCK FOR CUSTOMERS WHO EXPERIENCE COMPLETE ENGINE FAILURE.

04/02/2021
Components: AIR BAGS,UNKNOWN OR OTHER,FORWARD COLLISION AVOIDANCE
Incident Date: 04/01/2021
Crash: No
Fire: No
Vehicle Identification Number: 1FA6P0H71E5******
Summary

CAR HAS A DOOR LATCH RECALL AS WELL

03/31/2021
Components: ELECTRICAL SYSTEM,UNKNOWN OR OTHER
Incident Date: 12/30/2016
Crash: No
Fire: No
Vehicle Identification Number: 3FA6P0H90ER******
Summary

DASH LIGHT ON ' CHECK CHARGING SYSTEM LIGHT ALWAYS ON, OCCASIONALLY GOES OUT WHEN STARTED, REPLACED ALTERNATOR WHICH WAS TESTED AT 14.3 CHARGING CAPACITY, CHANGED BATTERY, CHECKED SOLENOID- LIGHT REMAINS LIT. IF LEFT PARKED FOR MORE THAN THREE TO FIVE DAYS BATTERY DRAINS AND MUST BE CHARGED TO START CAR. ISSUE STARTED WHEN CAR WAS 2YEARS OLD 2016 - TO DATE. I HAVE PURCHASED 4 REPLACEMENT BATTERIES DUE TO CONTINUOUS BATTERY DRAIN CAUSING BATTERY FAILURE AROUND SIX MONTHS OF NEW BATTERY PURCHASES. NO SOLUTION TO DATE-

03/29/2021
Components: STEERING
Incident Date: 03/28/2021
Crash: No
Fire: No
Vehicle Identification Number: 3FA6P0LU1ER******
Summary

OUR POWER STEERING NO LONGER WORKS A MESSAGE ON THE DASH SAYS POWER STEERING ASSIST FAULT SERVICE REQUIRED. CONSUMER REPORTS SAYS THERE IS A RECALL FOR FORD FUSIONS THE SAME YEAR UNDER RECALL NUMBER 19S26. MY CAR IS NOT INCLUDED IN THIS RECALL HOWEVER IT IS HAVING THE SAME ISSUE THIS ISSUE IS TAKING PLACE IN COLD-WEATHER STATES DUE TO CORROSION VIA SALT WE LIVE IN NH.

03/25/2021
Components: STEERING
Incident Date: 02/28/2021
Crash: No
Fire: No
Vehicle Identification Number: 1FA6P0H71E5******
Summary

TL* THE CONTACT OWNS A 2014 FORD FUSION. THE CONTACT STATED THAT HER VIN WAS NOT INCLUDED IN NHTSA CAMPAIGN NUMBER: 19V632000 (STEERING) HOWEVER, THE VEHICLE EXPERIENCED THE SAME FAILURE LISTED IN THE RECALL. THE CONTACT'S FATHER STARTED THE VEHICLE HOWEVER, THE STEERING WHEEL CEASED AND THE POWER STEERING ASSIST WARNING LIGHT ILLUMINATED. THE VEHICLE WAS NOT REPAIRED AND REMAINED AT THE CONTACT'S RESIDENCE. THE MANUFACTURER WAS INFORMED OF THE FAILURE. THE MANUFACTURER STATED THAT THE VIN WAS NOT INCLUDED IN THE RECALL AND WOULD NOT BE REPAIRED FREE OF CHARGE. THE FAILURE MILEAGE WAS 40,000.

03/22/2021
Components: POWER TRAIN,UNKNOWN OR OTHER
Incident Date: 03/19/2021
Crash: No
Fire: No
Vehicle Identification Number: 3FA6P0H77ER******
Summary

TRANSMISSION

03/19/2021
Components: STEERING
Incident Date: 03/16/2021
Crash: No
Fire: No
Vehicle Identification Number: 3FA6P0H77ER******
Summary

LOST MY POWER STEERING, WHILE I WAS PARKED AT MCDONALDS, HILL ASSIST LIGHT AND ADVANCE TRAC LIGHTS ARE ON. I CAN NOT DRIVE IT WITH NO POWER STEERING.THE CAR WAS IN PART, WHEN I PUT IT IN REVERSE, BOTH LIGHTS CAME ON AND NO POWER STEERING PUT IT BACK IN PART, TURN THE ENGINE OFF, I TRIED THID THREE OR FOUR TIMES, FINALLY I HAD POWER STEERING AGIAN, DROVE 16 MILES TO HOME AND IT HAPPENED AGAIN. SO DOWN IT JUST SITS THERE, I'M NOT GOING TO DRIVE IT AGAIN UNTIL IT;S FIXED. I CAN'T AFFORD TO FIX IT IF IT'S GOING TO COST THOUSANDS OF DOLLARS, THERE SHOULD BE A RECALL, TOO MANY PEOPLE HAVING THE SAME THING GO WRONG.

03/19/2021
Components: STEERING,VEHICLE SPEED CONTROL
Incident Date: 03/02/2021
Crash: No
Fire: No
Vehicle Identification Number: 1FA6P0HD1E5******
Summary

I WAS MERGING INTO THE LEFT LANE TO TAKE A 30FT ROUNDABOUT AT 20-25 MPH AND MID CIRCLE THE CARS POWER STEERING CUT OFF, PULLING CAR TO THE OUTSIDE MEDIAN. WARNING LIGHTS CAME ON, LOSS OF TRACTION CONTROLS AND SOMETHING TO DO WITH HILL PARKING.

03/09/2021
Components: LATCHES/LOCKS/LINKAGES
Incident Date: 03/08/2021
Crash: No
Fire: No
Vehicle Identification Number: 1FA6P0H79E5******
Summary

WHILE DRIVING OR STATIONARY, THE VEHICLE'S TRUNK LID OPENS ON ITS OWN. DRIVING CONDITIONS, SPEED, ETC. DO NOT SEEM TO PERTAIN TO THE ISSUE.

03/08/2021
Components: AIR BAGS
Incident Date: 02/15/2021
Crash: No
Fire: No
Vehicle Identification Number: 3FA6P0HD0ER******
Summary

MY PASSENGER SIDE AIRBAG INDICATOR CAME UP WITH NO WARNING AND WOULDN'T SHUT OFF. THE CAR WILL NOT PASS INSPECTION WITHOUT THIS BEING ADDRESSED. THE DEALER IS TELLING ME THEY HAVE TO REPLACE THE AIRBAG ON PASSENGER SIDE FOR $1900. I WAS NOT INVOLVED IN A CRASH, THE LIGHT JUST CAME ON AND WOULDN'T GO OFF.

03/07/2021
Components: AIR BAGS
Incident Date: 12/17/2015
Crash: Yes
Fire: No
Vehicle Identification Number: 1FA6P0HD6E5******
Summary

I WAS INVOLVED IN A HEAD-ON COLLISION AND SUFFERED NUMEROUS INJURIES BECAUSE THE PASSENGER AIRBAG DID NOT DEPLOY. (I WAS SITTING IN THE PASSENGER SEAT). I JUST RECEIVED A RECALL NOTICE FROM FORD FOR DEFECTIVE AIRBAGS.

03/06/2021
Components: ELECTRICAL SYSTEM
Incident Date: 12/18/2020
Crash: No
Fire: No
Vehicle Identification Number: 3FA6P0K94ER******
Summary

THE POWER WINDOWS ALL QUIT WORKING AT THE SAME TIME. AFTER A FEW WEEKS THE PASSENGER FRONT WINDOW STARTED WORKING. I TOOK THE CAR IN FOR A RECALL, AT THAT TIME I ASKED THEM TO CHECK THE WINDOWS AS WELL AS THE LOCKS. THE ONLY WAY TO LOCK THE CAR WAS THE KEY FOB. NO CODES CAME UP WHEN PUT ON DIALYSIS. THE WINDOWS ALL WORKED AFTER THEY CHECKED, THEY SUGGESTED REPLACING THE MASTERWINDOW SWITCH. I DECLINED SINCE THE WINDOWS WORKED. SHORTLY AFTER MY CONTROL PANEL QUIT WORKING I CANNOT GET ANY HEAT OR AIR. THIS WIL PERIODICALLY WORK FOR A FEW MINUTES THEN QUIT. RECENTLY THE LOW TIRE PRESSURE SYSTEM WILL COME ON, TIRE PRESSURES ARE PERFECT, AFTER TURNING OFF THE CAR THE LIGHT GOES AWAY. EVERYTHING EXCEPT THE TIRE LIGHT HAS HAPPENED WHILE DRIVING AND WHILE PARKED. TIRE PRESSURE HAS ONLY HAPPENED WHILE DRIVING. ALSO WHEN THE CONSOLE QUIT WORKING THE OUTSIDE TEMPERATURE DOES NOT SHOW ON THE DASH.

03/06/2021
Components: UNKNOWN OR OTHER
Incident Date: 03/06/2021
Crash: No
Fire: No
Vehicle Identification Number: 3FA6P0H71ER******
Summary

MY TRANSMISSION IS MESS UP IS THERE A RECALL ON 2014 FORD FUSION BLACK

03/05/2021
Components: POWER TRAIN
Incident Date: 03/04/2021
Crash: No
Fire: No
Vehicle Identification Number: 3FA6P0H94ER******
Summary

TL* THE CONTACT OWNS A 2014 FORD FUSION. THE CONTACT STATED THAT AFTER SHIFTING FROM REVERSE TO DRIVE, THE VEHICLE CONTINUED TO MOVE BACKWARDS. THERE WAS NO WARNING LIGHT ILLUMINATED. THE VEHICLE WAS TAKEN TO THOROUGHBRED FORD OF PLATTE CITY, INC. (1901 PRAIRIE VIEW RD, PLATTE CITY, MO 64079, (816) 858-3777) BUT WAS NOT DIAGNOSED NOR REPAIRED. THE CONTACT STATED THE FAILURE WAS SIMILAR TO NHTSA CAMPAIGN NUMBER: 18V471000 (POWER TRAIN) HOWEVER, THE VIN WAS NOT INCLUDED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 156,328.

02/24/2021
Components: POWER TRAIN
Incident Date: 02/19/2021
Crash: No
Fire: No
Vehicle Identification Number: 3FA6P0D93ER******
Summary

ON FEBRUARY 19, 2021. AFTER BACKING MY 2014 FORD FUSION INTO A PARKING SPACE. I WENT TO SHIFT IT INTO PARK. THE LEVER SHIFTED ALL THE WAY FORWARD AS IF IT WERE IN PARK. I TURNED OFF THE CAR AND BECAUSE THE CAR WAS ON A SLIGHT INCLINE IT BEGAN TO ROLL. I HIT THE BRAKE AND LOOKED TO SEE IF I WAS INDEED IN PARK. THE SHIFTER WAS ALL THE WAY FORWARD BUT THE DISPLAY SHOWED AS IF THE CAR WAS IN REVERSE. I TRIED TO START THE CAR. IT WOULD NOT START. I COULD NOT MOVE THE SHIFTER OUT OF PARK. I TRIED SEVERAL TIMES TO REMOVE THE CAR FROM PARK. I COULD NOT. AFTER CHECKING YOUTUBE TO SEE IF ANYONE ELSE HAD THE SAME PROBLEMS I CHECKED ON CURRENT RECALLS. THERE IS A CURRENT RECALL ON ALIKE VEHICLES WITH THE SAME PROBLEM I AM HAVING. HTTPS://WWW.CARS.COM/RESEARCH/FORD-FUSION-2014/RECALLS/. RECALL NUMBER 18V471000 COMPONENT POWER TRAIN:AUTOMATIC TRANSMISSION:LEVER AND LINKAGE:FLOOR SHIFT FORD MOTOR COMPANY (FORD) IS RECALLING CERTAIN 2013-2016 FORD FUSION VEHICLES, EQUIPPED WITH SIX-SPEED AUTOMATIC TRANSMISSIONS. THE BUSHING THAT ATTACHES THE TRANSMISSION SHIFTER CABLE TO THE TRANSMISSION MAY DEGRADE OVER TIME AND CAUSE THE BUSHING TO DETACH FROM THE TRANSMISSION. THE CONDITION COULD ALLOW THE DRIVER TO MOVE THE SHIFT LEVER TO PARK AND REMOVE THE IGNITION KEY, WHILE THE TRANSMISSION MAY NOT BE IN PARK. I CONTACTED THE LOCAL FORD DEALER AND FORD.COM AND THEY TOLD ME, THEY WOULD ONLY FIX THE ISSUES IF I PAID THEM BECAUSE MY FUSION WAS NOT ON THE RECALL LIST.

02/23/2021
Components: SERVICE BRAKES
Incident Date: 02/21/2021
Crash: No
Fire: No
Vehicle Identification Number: 3FA6P0K9XER******
Summary

UNDER MODERATE BRAKING, BRAKE PEDAL WENT TO THE FLOOR - RED BRAKE LIGHT CAME ON AND I HAD LITTLE TO NO BRAKING. VEHICLE WAS ON 25MPH NEIGHBORHOOD STREET - HAD TO BRAKE SUDDENLY FOR A DOG. WAS ONLY 1/4 MILE FROM HOME AND WAS ABLE TO GET INTO GARAGE. FOUND A PUDDLE OF BRAKE FLUID FROM LEFT FRONT. REMOVED WHEEL AND FOUND LEFT FRONT BRAKE LINE RUPTURED NEAR FITTING CRIMP OPPOSITE END FROM CALIPER..

02/18/2021
Components: POWER TRAIN
Incident Date: 11/10/2020
Crash: No
Fire: No
Vehicle Identification Number: 3FA6P0HD1ER******
Summary

TL* THE CONTACT OWNS A 2014 FORD FUSION. THE CONTACT STATED THAT WHILE DRIVING APPROXIMATELY 45-50 MPH, THE VEHICLE STALLED. THERE WAS NO WARNING LIGHT ILLUMINATED. THE VEHICLE WAS TOWED BY AN INDEPENDENT MECHANIC HOWEVER, THE CONTACT WAS INFORMED BY THE MECHANIC THAT THE VEHICLE NEEDED TO BE TAKEN TO AN AUTHORIZED FORD DEALER. THE VEHICLE WAS THEN TOWED TO ROY O'BRIEN FORD (22201 E 9 MILE RD, ST CLAIR SHORES, MI 48080) WHERE THE FAILURE WAS DIAGNOSED AS A COOLANT INTRUSION WHERE THE COOLANT LEAKED INTO THE ENGINE AND DAMAGED THE CHARGE AIR COOLER. THE VEHICLE WAS REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 58,000.

02/13/2021
Components: ENGINE
Incident Date: 01/05/2021
Crash: No
Fire: No
Vehicle Identification Number: 3FA6P0HD9ER******
Summary

1.5 FORD FUSION SHORT BLOCK ENGINE ANTIFREEZE LEAKING TO CYLINDER CAUSING MISS FIRE OR FIRE THE ENGINE THIS IS EXTREMELY DANGEROUS , I GOT LUCKY MY ENGINE CAUSED MISS FIRE AND I HAVE TO REPLACE IT WITH LONG BLOCK ENGINE . WHEN ANTIFREEZE LEAK TO CYLINDER ITS MAKE ALOT OF SMOKE , THATS WHAT HAPPENED INSIDE MY GARAGE I WAS LUCKY AGAIN TOOK MY KIDS OUT OF GARAGE BEFORE THEY GOT SUFFOCATION FROM THE SMOKE .

02/11/2021
Components: UNKNOWN OR OTHER
Incident Date: 02/11/2021
Crash: No
Fire: No
Vehicle Identification Number: 3FA6P0G79ER******
Summary

THE BUSHING SHIFTER HAS CAUSED THE GEAR TO BE IN PARK WHILE THE DASHBOARD SAYS REVERSE. THE CAR WON'T START AND WITHOUT EMERGENCY BREAKS IT ROLLS. IT HAS BEEN RECALLED FOR THIS EXACT ISSUE ALONG WITH 3 OTHER RECALLS. THE CAR WAS IN A RESTAURANT PARKING LOT.

02/11/2021
Components: STEERING
Incident Date: 02/02/2021
Crash: No
Fire: No
Vehicle Identification Number: 3FA6P0LU4ER******
Summary

MY POWER ASSIST MOTOR BOLTS BROKE WHEN DOING A 3 POINT TURN CAUSING THE CAR LOOSE ITS POWER STEERING. RESEARCHED FORD RECALLS FOR 2013-2015 FUSIONS AND FOUND THERE IS A RECALL FOR THIS EXACT ISSUE. RECALL 15S14 WHICH STATES THE CORROSION PROBLEM. MY CAR IS REGISTERED IN CT AND SHOULD BE INCLUDED BUT FORD SAY IT DOES NOT APPLY TO MY VIN. THE MECHANICS AT FORD AGREE THAT THIS SHOULD BE COVERED BUT THEY ARE UNABLE TO DO ANYTHING WITHOUT FORDS PERMISSION. THE COST IS $2700. I AM LOOKING TO GET THIS COVERED UNDER THE RECALL BUT I AM STUCK. I HOPE SOMEONE WILL CONTACT ME.

01/30/2021
Components: STEERING
Incident Date: 01/30/2021
Crash: No
Fire: No
Vehicle Identification Number: 1FA6P0H73E5******
Summary

FROM COLD START, POWER STEERING FAILURE. STEERING WHEEL IMPOSSIBLE TO TURN WITH ENGINE RUNNING. INSTRUMENTATION WARNING LIGHT AND MESSAGE: "STEERING ASSIST FAULT...SERVICE ADVANCE TRAC." VEHICLE NOT DRIVABLE. 72,715 MILES ON VEHICLE.

01/29/2021
Components: STEERING,AIR BAGS,ENGINE
Incident Date: 09/01/2020
Crash: No
Fire: No
Vehicle Identification Number: 3FA6P0K95ER******
Summary

TRANSMISSION IS SLIPPING REALLY BAD. IT STALLS WHILE DRIVING AND TRYING TO ACCELERATE. IT ALSO SHIFTS OUT REALLY ROUGH. THE ELECTRICAL SYSTEM STAYS ON EVEN WHEN THE CAR IS OFF I'VE ALREADY REPLACED REFURBISHED TRANSMISSION AND THE WHEEL BEARING. I FEEL VERY UNSAFE AND DON'T ALLOW MY KIDS TO RIDE IN CAR FOR NOT KNOWING WHAT COULD HAPPEN. EVEN WHILE CAR IS IDLING THERE A LOUD KNOCK

01/28/2021
Components: POWER TRAIN
Incident Date: 10/26/2020
Crash: No
Fire: No
Vehicle Identification Number: 3FA6P0SU9ER******
Summary

THE VEHICLE WAS IN MOTION ON THE HIGHWAY WHEN THERE WAS A CLUNK FROM THE POWERTRAIN AND THE ENGINE LIGHT AND "HAZARD DO NOT DRIVE" LIGHT CAME ON. I PULLED OVER AND HAD THE VEHICLE TOWED. THERE HAD BEEN A ODD, SORT OF HARD TO HEAR WHINING NOISE WHEN DEPRESSING THE ACCELERATOR COMING FROM SOME PART OF THE POWERTRAIN FOR AROUND 20,000 MILES OR SO. I DIDN'T THINK A WHOLE LOT ABOUT IT SINCE THERE WERE NO WARNING INDICATORS OR ENGINE LIGHTS ON AND BESIDES THE WHINING NOISE THE VEHICLE RAN NORMAL. I HAD THE VEHICLE TAKEN TO A FORD DEALERSHIP FOR A REPAIR ESTIMATE AND WAS TOLD I NEEDED TO HAVE THE TRANSMISSION REPLACED WITH A BRAND NEW ONE AT THE COST OF ALMOST WHAT THE VEHICLE'S RESALE VALUE WAS. I LATER HAD IT TAKEN TO A TRANSMISSION REPAIR SPECIALIST WHERE THEY WOULD REMOVE THE TRANSMISSION THEN REPAIR THE INTERNAL COMPONENTS IN THE TRANSMISSION AT A LESSER COST THAN REPLACING IT WITH A BRAND NEW ONE. I WAS TOLD THE "TRANSFER GEAR BEARING" FAILED AND HAD TO BE REPLACED A LONG WITH OTHER "FAIL POINTS" KNOWN TO FAIL IN THIS PARTICULAR MODEL TRANSMISSION.

01/13/2021
Components: POWER TRAIN,ENGINE
Incident Date: 01/07/2021
Crash: No
Fire: No
Vehicle Identification Number: 3FA6P0H79ER******
Summary

VEHICLE SHUTTERING SHIFTING HARD INTO SECOND OR THIRD GEAR FROM FIRST JUST STARTED

01/11/2021
Components: FUEL/PROPULSION SYSTEM
Incident Date: 01/09/2021
Crash: No
Fire: No
Vehicle Identification Number: 3FA6P0HD0ER******
Summary

VEHICLE'S GAS PEDDLE BECOMES UNRESPONSIVE/LOCKS WHILE IN OPERATION. TWICE THIS HAS OCCURRED AT TOP SPEEDS OF 65 ON MAJOR HIGHWAYS AND THANKFULLY, IN SITUATIONS WHERE I COULD PULL ONTO A MEDIAN. THAT SAID, THIS IS A VERY DANGEROUS SITUATION REGARDLESS AND SHOULD SUBSTANTIATE AN INVESTIGATION AS IT'S APPARENT I'M NOT THE ONLY ONE WHO'S EXPERIENCED THIS. IN ADDITION TO THIS, THE VEHICLE REFUSES TO TURN OVER WHEN FILLED WITH GASOLINE.

01/04/2021
Components: STEERING,SERVICE BRAKES
Incident Date: 01/03/2021
Crash: No
Fire: No
Vehicle Identification Number: 3FA6P0H76EK******
Summary

MY CAR, A 2014 FORD FUSION SE, WAS PARKED IN MY DRIVEWAY ON 1/2/2021, EVERYTHING WAS FINE ON 1/3/2021 I STARTED THE CAR AND MY POWER ASSIST DID NOT WORK AND AN ERROR OF "STEERING ASSIST FAULT SERVICE REQUIRED", "SERVICE ADVANCETRAC", "HILL ASSIST OFF" AND MY TRACTION LIGHT CAME ON STATING IT IS OFF. THIS CAR HAS 74036 MILES AND HAS NEVER HAD A PROBLEM. I CALLED THE FORD DEALERSHIP AND WAS TOLD THERE ARE NO RECALLS FOR THIS. THE CAR WAS STATIONARY WITH NO REASON FOR THESE PROBLEMS.

01/03/2021
Components: STEERING
Incident Date: 01/02/2021
Crash: No
Fire: No
Vehicle Identification Number: 3FA6P0HD4ER******
Summary

START THE VEHICLE A FAULT IS DISPLAYED ON DASHBOARD STEERING ASSIST FAULT. THE STEERING WHEEL DOES NOT TURN, CAN NOT DRIVE THE CAR.

12/30/2020
Components: WHEELS
Incident Date: 12/30/2020
Crash: No
Fire: No
Vehicle Identification Number: 3FA6P0PUXER******
Summary

TIRE IN FOR SERVICE, FIRESTONE REP STATED LUG NUTS NEED TO BE REPLACED, THEY ARE "MUSHROOMING" WHICH COULD CAUSE AN INABILITY TO REMOVE THE LUG NUTS IN CASE OF ROADSIDE EMERGENCY.

12/28/2020
Components: ELECTRICAL SYSTEM,STRUCTURE,ENGINE
Incident Date: 10/07/2020
Crash: No
Fire: No
Vehicle Identification Number: 1FA6P0HD0E5******
Summary

BACK UP CAMERA WOULD BE IN PARK. AS SONN AS I PUT THE CAR IN REVERSE THE SCREEN WOULD GO BLACK OTHER TIMES IT WOULD GO IN AND OUT. SUNROOF SEAL IS LEAKING!!! ENGINE- I NOTICES WHEN IM AT THE STOP LIGHT TURNS GREEN MY VEHICLE TAKE A FEW SECONDS TO ACCELERATE, IT MAKES A HORRIBLE PULL STRAIGHTFORWARD MOTION. I NOTICES THE BODY PAINT CHIPS HORRIBLE IN ODD PLACES ON THE VEHICLE.

12/22/2020
Components: LATCHES/LOCKS/LINKAGES
Incident Date: 12/22/2020
Crash: No
Fire: No
Vehicle Identification Number: 3FA6P0H71ER******
Summary

MY TRUNK KEEPS POPPING OPEN. IT DOES NOT MATTER IF MY CAR IS IN MOTION OR PARKED. THE DOORS UNLOCK/LOCK WHEN TRUNK POPS OPEN AND THE LIGHTS FLASH (AS IF WALKING OUT TO YOUR CAR AND HITTING UNLOCK ON KEY FOB). IT SEEMS TO HAPPEN MORE OFTEN IN DIRECT SUNLIGHT BUT DOES HAPPEN DURING THE NIGHT AS WELL.

12/19/2020
Components: ENGINE,FUEL/PROPULSION SYSTEM
Incident Date: 12/18/2020
Crash: No
Fire: No
Vehicle Identification Number: 3FA6P0HD3ER******
Summary

AS I WAS DRIVING ON THE HIGHWAY AT 65MPH MY CAR STOPPED ACCELERATING AS I WAS DRIVING. I HAD TO CUT MY CAR OFF AS TO 'RESTART' IT WOULD ALLOW ME TO DRIVE A SHORT DISTANCE. THANK GOODNESS I WAS NOT FAR FROM HOME. THIS HAS NEVER HAPPENED AND I HAD NO WARNING OR INDICATION THAT SOMETHING WAS WRONG. I JUST GOT AN OIL CHANGE 2 WEEKS AGO AND I KEEP UP ON MAINTENANCE ON MY VEHICLE. I WENT TO THE INTERNET AND RESEARCHED THE ISSUE AND I CAME ACROSS A BUNCH. THIS IS AN ISSUE THAT SHOULD BE RECALLED BECAUSE THIS CAN CAUSE A HEALTH AND SAFETY HAZARD WHILE DRIVING.

12/16/2020
Components: POWER TRAIN
Incident Date: 12/06/2020
Crash: No
Fire: No
Vehicle Identification Number: 3FA6P0D98ER******
Summary

TRANSMISSION SHIFT CABLE BUSHING FAILED. CAR WAS IN 'REVERSE'. BRAKE APPLIED AND CAR SHIFTED TO DRIVE. WHEN BRAKE WAS RELEASED THE CAR DROVE BACKWARDS AND REMAINED IN REVERSE. BRAKES WERE IMMEDIATELY APPLIED AND CAR SHIFTED TO PARK. WHEN BRAKE WAS RELEASED, CAR AGAIN DROVE BACKWARDS, REMAINING IN REVERSE. BRAKES APPLIED AND CAR WAS TURNED OFF. DASH STILL INDICATED CAR WAS IN REVERSE, BUT SHIFTER WAS IN PARK. PARKING BRAKE APPLIED. CAR WOULD NOT START AGAIN BECAUSE TRANSMISSION WAS STUCK IN REVERSE. DESPITE RECALL # 19S16, MY VIN# IS NOT LISTED, DESPITE AN IDENTICAL PROBLEM. DEALER REFUSED SERVICE UNDER RECALL, AND REPAIRS NEEDED TO BE DONE OUT-OF-POCKET. CAR WAS SERVICED AT AMERICAN TIRE AND AUTO. LLC, 426 U.S. 206 #1, HILLSBOROUGH, NJ. (908) 281-7500 FAILURE OF THE TRANSMISSION SHIFT CABLE BUSHING WAS CONFIRMED.

12/15/2020
Components: STEERING
Incident Date: 12/15/2020
Crash: No
Fire: No
Vehicle Identification Number: 1FA6P0H73E5******
Summary

TL* THE CONTACT OWNS A 2014 FORD FUSION. THE CONTACT STATED WHILE ATTEMPTING TO START THE VEHICLE, THE STEERING ASSIST FAULT WARNING LIGHT WAS ILLUMINATED. THE VEHICLE WAS NOT DRIVABLE. THE VEHICLE WAS NOT DIAGNOSED NOR REPAIRED. A DEALER WAS NOT CONTACTED. UPON INVESTIGATION, THE CONTACT ASSOCIATED THE FAILURE WITH NHTSA CAMPAIGN NUMBER: 19V632000 (STEERING) HOWEVER, THE VIN WAS NOT INCLUDED. THE MANUFACTURER HAD BEEN INFORMED OF FAILURE. THE FAILURE MILEAGE WAS APPROXIMATELY 73,000.

12/14/2020
Components: LATCHES/LOCKS/LINKAGES
Incident Date: 12/11/2020
Crash: No
Fire: No
Vehicle Identification Number: 1FA6P0H73E5******
Summary

TRUNK POPPING OPEN, STEERING RECALLS, FIRE HAZARD FROM CHARGING CABLE. THESE ARE SAFEFY ISSUES I WOULD LIKE TO GET FIXED!!

12/08/2020
Components: STEERING
Incident Date: 10/26/2020
Crash: No
Fire: No
Vehicle Identification Number: 3FA6P0H77ER******
Summary

TL* THE CONTACT OWNS A 2014 FORD FUSION. THE CONTACT STATED THE STEERING WHEEL WAS LOOSE WHILE DRIVING THE VEHICLE. THE VEHICLE WAS PREVIOUSLY REPAIRED UNDER AN UNKNOWN RECALL AT SPRINGFIELD FORD LINCOLN (50 BALTIMORE PIKE, SPRINGFIELD, PA 19064, (610) 544-0700) HOWEVER, THE FAILURE OCCURRED. THE MANUFACTURER STATED THAT THE RECALL REPAIR WAS A ONE TIME FREE REPAIR AND THERE WAS NO ADDITIONAL ASSISTANCE PROVIDED. THE VEHICLE WAS NOT REPAIRED. THE FAILURE MILEAGE WAS 38,522.

12/04/2020
Components: STEERING
Incident Date: 12/02/2020
Crash: No
Fire: No
Vehicle Identification Number: 3FA6P0H75ER******
Summary

THE POWER STEERING KEEPS GOING OUT FOR NO REASON WHEN I AM DRIVING IN ANY KIND OF WEATHER. IT 1ST HAPPENED WHEN I WENT THROUGH A PUDDLE ON 2 OCCASIONS BUT HAPPENED AGAIN ON A SUNNY DAY WHEN I WAS ON THE HIGHWAY

12/04/2020
Components: ELECTRICAL SYSTEM
Incident Date: 12/01/2020
Crash: No
Fire: No
Vehicle Identification Number: 3FA6P0H72ER******
Summary

MY FUSION HAD INOPERABLE WIPERS AND TURN SIGNALS. THE STEERING WHEEL CONTROLS WOULD NOT WORK OR TOGGLE BETWEEN ANY INFORMATION. THE BLINKERS WOULD NOT WORK AT ALL. WIPERS WOULD ONLY WORK ON FULL SPEED. I HAD TO DRIVE FOR 20 MILES AND THEN EVERYTHING STARTED TO WORK AGAIN.

11/29/2020
Components: SEAT BELTS
Incident Date: 11/28/2020
Crash: No
Fire: No
Vehicle Identification Number: 1FA6P0H7XE5******
Summary

THE BACKSEAT OF DRIVER'S SIDE SEAT BELT LOCKED AND KEPT MY CHILD RESTRAINED. THIS OCCURRED AFTER I PULLED INTO A PARKING LOT AND PUT THE CAR IN PARK. AFTER MULTIPLE ATTEMPTS OF TRYING TO LOOSEN THE BELT THEN I EVENTUALLY HAD TO CUT THE SEAT BELT WITH SCISSORS IN ORDER TO GET MY CHILD OUT.

11/24/2020
Components: UNKNOWN OR OTHER,ENGINE
Incident Date: 10/01/2020
Crash: No
Fire: No
Vehicle Identification Number: 3FA6P0K95ER******
Summary

THE TRANSMISSION HAS TO BE REPLACED AT LOW MILEAGE. RESEARCH SHOWED THIS A HUGE ISSUE WITH OTHER OWNERS OF THE FORD FUSION 2013-2015. SIMILAR TO ENGINE PROBLEMS, TRANSMISSION PROBLEMS ARE THE LAST THING ANY DRIVER WOULD LIKE TO DEAL WITH. THIS IS BECAUSE IT COSTS A LOT OF MONEY ON REPAIR AND REQUIRES A CERTAIN SKILL SET TO GET IT FIXED. UNFORTUNATELY, 2014 FORD FUSION TRANSMISSION PROBLEMS WERE THE THIRD MOST REPORTED ABOUT THIS VEHICLE. IN GENERAL, THE PROBLEMS WERE RELATED TO ISSUES WITH SHIFTING, COMPLETE TRANSMISSION FAILURE, AND TRANSMISSION SHUTTERING. MANY OWNERS OF VEHICLES AROUND 28,000 MILES REPORTED ROUGH TRANSMISSION SHIFTING ALONG WITH TRANSMISSION SLIPPING, WHICH IS NOT EXPECTED AT THIS MILEAGE OF THIS VEHICLE. THE PROBLEM WAS MOSTLY RESOLVED BY EITHER REPLACING THE TRANSMISSION OR PERFORMING A GLOBAL RESET. THE AVERAGE REPAIR COST FOR TRANSMISSION SLIPPING WAS ABOUT $750. AT LEAST TWO OWNERS REPORTED A COMPLETE TRANSMISSION FAILURE OF THEIR 73,000 MILES VEHICLES. THE OWNERS MENTIONED THAT THEY PERFORMED REGULAR MAINTENANCE TO THE VEHICLE, AND THEY DID NOT SEE ANY WARNING SIGNS THAT COULD POINT THEM TO DO SOMETHING BEFORE THE COMPLETE FAILURE. THE OWNERS DID NOT INCLUDE INFORMATION ABOUT REPAIR OPTIONS OR REPAIR COSTS. LASTLY, A COUPLE OF OWNERS INDICATED FRUSTRATION FROM TRANSMISSION SHUTTERING EVERY TIME THEY DRIVE THE VEHICLE. THEY MENTIONED THAT THE SHUTTERING FADES OUT AFTER THEY DRIVE FOR A LONG TIME. HOWEVER, THE SHUDDERING BECOMES MORE SEVERE WHEN THEY SWITCH FROM PARK TO DRIVE OR VISE VERSA. UNFORTUNATELY, TRANSMISSION SHUTTERING OCCURRED AT RELATIVELY NEW VEHICLES AROUND 5,000 MILES.

11/24/2020
Components: ENGINE
Incident Date: 10/30/2020
Crash: No
Fire: No
Vehicle Identification Number: 3FA6P0HD9ER******
Summary

THE CAR RAN HOT ON ME AND THE DEALERSHIP SAID THE CAR HAD WHAT THEY CALL COOLANT INTRUSION. I HAD TO TO GET A NEW BLOCK FOR THE VEHICLE.

11/14/2020
Components: STEERING
Incident Date: 11/14/2020
Crash: No
Fire: No
Vehicle Identification Number: 3FA6P0HD7ER******
Summary

"STEERING LOSS" , "SERVICE ADVANCETRAC" AND "HILL START ASSIST NOT AVAIL" INDICATOR ON DASH CAME ON AT AROUND 94,000 MILES WHILE DRIVING ON THE HIGHWAY WITH NO PRIOR MECHANICAL ISSUES OR INDICATORS OF MECHANICAL FAILURE. LUCKILY I WAS ABLE TO STEER (VERY DIFFICULT/STEERING WHEEL STIFF) OFF THE ROADWAY. VISUAL INSPECTION OF VEHICLE SHOWS NO DAMAGE TO MECHANICAL COMPONENTS. I BELIEVE ELECTRIC POWER STEERING COMPONENT OR SENSOR IS CAUSING SYSTEM TO LOCK UP AND COULD HAVE VERY WELL ENDED VERY BADLY FOR ME AND MY FAMILY.

11/11/2020
Components: POWER TRAIN
Incident Date: 11/02/2020
Crash: No
Fire: No
Vehicle Identification Number: 1FA6P0H75E5******
Summary

II HAD RECALL 19V362000 POWER TRAIN:AUTOMATIC TRANSMISSION:LEVER AND LINKAGE:FLOOR SHIFT DONE ON THIS CAR I CANNOT REMEMBER OR FIND THE DATE. I NEVER HAD A PROBLEM WITH THE SHIFTER BEFORE THE RECALL WAS DONE. ON MONDAY NOV 2 2020 MY WIFE HAD THE CAR SHE STOPPED AT A GAS STATION PARKED THE CAR AND GOT OUT. THE CAR ROLLED INTO A CURB. SHE CHECKED AND THE SHIFTER WAS IN PARK.THE ENGINE WOULD NOT START, SHE CALLED ME AND I LOOKED AT THE SHIFTER CABLE WAS DETACHED FROM THE TRANS SHIFTER ARM. THE BUSHING WAS STILL ON THE SHIFTER LINKAGE AT THE TRANS.I PERCHESED A NEW BUSHING PART "DG9Z-7K340-A. I INSTALED THE NEW BUSHING AS PER THE RECALL INSTRUCTIONS. I AM CONCERNED THIS RECALL DID NOT FIX THE PROBLEM, AND MAY HAVE MADE IT WORSE. I STILL HAVE THE OLD BUSHING IF YOU ARE INTERESTED IN SEEING IT I WILL SEND IT TO YOU. THANK YOU TAYLOR '

11/09/2020
Components: ELECTRICAL SYSTEM,ENGINE,FUEL/PROPULSION SYSTEM
Incident Date: 10/02/2020
Crash: No
Fire: No
Vehicle Identification Number: 3FA6P0HD9ER******
Summary

I'VE HAD MY CAR FOR 5 YEARS. 6 MONTHS AFTER I PURCHASED IT IT STARTED SHOWING TRANSMISSION ISSUES. IT'S ALMOST LIKE IT GETS STUCK IN A GEAR WHEN TRYING TO ACCELERATE , AND THEN IT FLINGS YOUR FORWARD. WHEN DRIVING UP A HILL IT WON'T GO OVER 30MPH. I TOOK IT IN OVER 2 YEARS AGO TO FORD AND WAS TOLD A TRANSMISSION RECALL FOR 2014 FORD FUSIONS WAS COMING. 2 YEARS LATER AND I'M BEING TOLD MY CAR DOESN'T QUALIFY BUT IS SHOWING ALL THE SIGNS THAT'S LISTED ON THE RECALL. JUST LAST WEEK MY CAR SHUT OFF WHILE DRIVING ON THE FREEWAY WITH MY KIDS IN THE CAR. SINCE IT'S HAPPENED 3 TIMES. SINCE IT STARTED SHUTTING OFF WHILE DRIVING A NEW ISSUE HAS PROGRESSED. MY CAR NOW JERKS WHEN TRYING TO ACCELERATE. IF I HAVE THE HEATER IN IT SMELLS LIKE SOMETHING IS BURNING. WE USED A CODE READER AND IT TOLD US TRANSMISSION ISSUES BUT FORD STILL SAYS I DON'T QUALIFY.

11/05/2020
Components: LATCHES/LOCKS/LINKAGES
Incident Date: 11/03/2020
Crash: No
Fire: No
Vehicle Identification Number: 3FA6P0H75ER******
Summary

THE TRUNK WILL POP OPEN BY ITSELF AT DIFFERENT TIMES. SOMETIMES SITTING IN THE DRIVEWAY, OTHER TIMES IT HAS HAPPENED WHILE THE CAR WAS DRIVING. FORD DEALERSHIP HASN'T BEEN ABLE TO RECREATE THE ISSUE AND SAYS NOTHING IS WRONG. THIS HAS BEEN A COMMONPLACE COMPLAINT ON VARIOUS FORD FORUMS.

11/04/2020
Components: UNKNOWN OR OTHER
Incident Date: 10/31/2020
Crash: No
Fire: No
Vehicle Identification Number: 3FA6P0HD9ER******
Summary

MY CAR RAN HOT ON ME FOR THE FIRST TIME. I ADDED COOLANT AND TRIED TO RESTART THE CAR. HAD TO GET VEHICLE TOWED TO A DEALERSHIP AND THE DEALERSHIP TOLD ME IT WAS COOLANT INTRUSION. THEY SAID THEY HAVE SEEN A LOT OF VEHICLES THAT DID THE SAME THING. THE MAN AT THE DEALERSHIP SAID THAT GET ABOUT ONE VEHICLE A WEEK THIS HAPPENS. THE CAR WAS IN MOTION. I WAS GOING THE SPEED OF ABOUT 55 MILES AN HOUR. IT STARTED LOSING SPEED AND JUST DIED ON ME WHEN I GOT TO THE STOP SIGN AT THE END OF THE ROAD.

10/29/2020
Components: SERVICE BRAKES
Incident Date: 10/28/2020
Crash: No
Fire: No
Vehicle Identification Number: 3FA6P0H99ER******
Summary

HYDRAULIC BRAKE LINE SPLIT UNDER NORMAL CONDITIONS. CAUSING ALL FLUID TO BE LOST

10/20/2020
Components: STEERING
Incident Date: 10/07/2020
Crash: No
Fire: No
Vehicle Identification Number: 3FA6P0H79ER******
Summary

TL* THE CONTACT OWNS A 2014 FORD FUSION. THE CONTACT STATED THAT WHILE DRIVING AT LOW SPEEDS, THE VEHICLE STEERING WHEEL MADE AN ABNORMAL SOUND. THERE WAS NO WARNING LIGHT ILLUMINATED. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC WHERE THE STEERING WHEEL WAS INSPECTED AND IT WAS DETERMINED THAT THE AN ELECTRONIC STEERING PUMP WAS DEFECTIVE AND NEEDED TO BE REPLACED. THE TECHNICIAN TURNED THE STEERING WHEEL AND THE POWER STEERING ASSIST WARNING LIGHT ILLUMINATED. THE VEHICLE WAS NOT REPAIRED. THE DEALER LINDQUIST FORD INC (3950 MIDDLE RD, BETTENDORF, IA 52722) WAS CONTACTED AND INFORMED THE CONTACT THAT THE VIN WAS NOT UNDER RECALL. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS APPROXIMATELY 95,000.

10/05/2020
Components: POWER TRAIN
Incident Date: 08/13/2019
Crash: No
Fire: No
Vehicle Identification Number: 3FA6P0HD3ER******
Summary

ME AND MANY OTHERS THAT HAVE THE 1.5 ENGINES HAVE THE SAME PROBLEM AS THE SAFETY RECALL 18S20 ' SHIFT CABLE BUSHING REPLACEMENT. THIS IS THE SAME PART WITH THE SAME PROBLEM. WHY ARE OUR VEHICLES NOT INCLUDED IN THIS RECALL? I CAN'T EVEN FIND CORRECT PART FOR REPLACEMENT. MY CAR HAS LOST PROPULSION AFTER PULLING OUT INTO TRAFFIC ON I-65 IN BIRMINGHAM ALABAMA, NEARLY CAUSING AN ACCIDENT. I KNOW I AM NOT THE ONLY CONSUMER THAT HAS THIS SAME COMPLAINT. FORD SHOULD AT THE MINIMUM OFFER THE PART FOR REPLACEMENT. I'VE BEEN HAVING TO DRIVE LIKE THIS FOR A YEAR NOW.

10/02/2020
Components: POWER TRAIN
Incident Date: 06/01/2020
Crash: No
Fire: No
Vehicle Identification Number: 3FA6P0HD9ER******
Summary

TL* THE CONTACT OWNS A 2014 FORD FUSION. THE CONTACT STATED THAT WHILE DRIVING AT VARIOUS SPEEDS, THE VEHICLE SHUT-OFF WITHOUT WARNING. THE CONTACT RESTARTED THE VEHICLE SOON AFTER EACH FAILURE AND RESUMED NORMAL DRIVING. THE CONTACT HAD YET TO TAKE THE VEHICLE TO AN INDEPENDENT MECHANIC OR A DEALER TO HAVE THE VEHICLE SERVICED OR DIAGNOSED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE VEHICLE WAS NOT REPAIRED. THE FAILURE MILEAGE WAS UNKNOWN.

10/01/2020
Components: ELECTRICAL SYSTEM
Incident Date: 09/30/2020
Crash: No
Fire: No
Vehicle Identification Number: 3FA6P0H91ER******
Summary

TL* THE CONTACT OWNS A 2014 FORD FUSION. THE CONTACT STATED THAT ON SEVERAL OCCASIONS IN REVERSE, THE BACK OVER CAMERA BECAME INOPERABLE. THE CONTACT STATED THAT THE FAILURE WAS INTERMITTENT. THE VEHICLE WAS TAKEN TO BE DIAGNOSED AND QUOTED OVER 700.00 TO REPAIR. COGSWELL MOTORS (1900 E MAIN ST, RUSSELLVILLE, AR 72801, (479) 968-2665) WAS CONTACTED AND INFORMED OF THE FAILURE. THE MANUFACTURER WAS CONTACTED AND INFORMED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 34,000.*DT*JB*DT CONSUMER STATED HE DID HIT SOMETHING AND AT THE TIME VEHICLE WAS UNDER WARRANTY. DEALER TOLD THE CONSUMER CAMMERA WAS FINE.*JB

09/30/2020
Components: ELECTRICAL SYSTEM
Incident Date: 04/01/2020
Crash: No
Fire: No
Vehicle Identification Number: 3FA6P0H90ER******
Summary

BACK UP CAMERA MALFUNCTION. CAMERA DISPLAY WILL EITHER BE BLACK OR ZOOMED IN AND MIRRORED. HAS GOTTEN WORSE TO THE POINT THE CAMERA FAILS 99% OF THE TIME DUE TO THE HEIGHT OF THE REAR SEATS VISIBILITY IS GREATLY AFFECTED. HAPPENS WHEN PLACING CAR IN REVERSE.

09/30/2020
Components: UNKNOWN OR OTHER
Incident Date: 08/03/2020
Crash: No
Fire: No
Vehicle Identification Number: 3FA6P0H75ER******
Summary

MY BACK UP CAMERA CONTINUOUSLY STOPS WORKING. IT HAS BEEN OCCURRING FOR SEVERAL MONTHS. FROM A SITTING POSITION WHEN PLACED IN REVERSE MOST TIMES THE BACK UP CAM WILL COME ON AND STAY ON FOR A FEW SECONDS, THEN GO TO A BLACK SCREEN AND SOMETIMES STAY BLACK AND OTHER TIMES CRAZY IMAGES WILL COME UP. IT ALMOST APPEARS TO HAVE SOME SORT OF SHORT IN IT CAUSING THIS TO OCCUR. FOR SEVERAL YEARS IT WORKED PROPERLY, NOW EVERY TIME I PLACE IN REVERSE IT IS A GUESSING GAME AS TO WHETHER IT WILL WORK AT ALL.

09/25/2020
Components: ENGINE
Incident Date: 07/08/2020
Crash: No
Fire: No
Vehicle Identification Number: 3FA6P0PU6ER******
Summary

I HEARD A NOISE IN MY VEHICLE IN JULY. I HAD THE SERVICE MANAGER TAKE A DRIVE. HE THOUGHT IT WAS A WHEEL BEARING. ON SEPTEMBER 2 I TOOK IT IN TO BE FIXED. THE MECHANIC SAID IT WAS NOT A WHEEL BEARING. IT WAS THE TRANSMISSION AND IT WOULD HAVE TO BE REPLACED. I CONTACTED FORD DIRECTLY. THEY TOLD ME THIS WAS A KNOWN ISSUE AND I NEEDED TO FILE THIS COMPLAINT. I HAVE ATTACHED THE WORK ORDER FROM THE DEALERSHIP DOCUMENTING THIS FACT.

09/24/2020
Components: WHEELS
Incident Date: 08/20/2020
Crash: No
Fire: No
Vehicle Identification Number: 3FA6P0HDXER******
Summary

TL* THE CONTACT OWNS A 2014 FORD FUSION. THE CONTACT STATED THAT THE VEHICLE WAS TAKEN TO FLAMMER FORD OF SPRING HILL (3335 COMMERCIAL WAY, SPRING HILL, FL 34606) AND WAS INFORMED THAT THE LUG NUTS ON THE FOUR WHEELS WERE SWOLLEN AND NEEDED TO BE REPLACED. THE CONTACT STATED THAT HE HAD NEVER HEARD OF SUCH A REPAIR NEEDING TO BE PERFORMED ON ANY VEHICLE. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE VEHICLE WAS NOT REPAIRED. THE FAILURE MILEAGE WAS UNKNOWN.

09/23/2020
Components: STEERING
Incident Date: 09/22/2020
Crash: No
Fire: No
Vehicle Identification Number: 3FA6P0D93ER******
Summary

TL* THE CONTACT OWNS A 2014 FORD FUSION. THE CONTACT STATED THAT WHILE HIS WIFE WAS DRIVING 30 MPH, THE STEERING WHEEL SEIZED WITH THE POWER STEERING ASSIST WARNING LIGHT ILLUMINATED. THE STEERING WHEEL BECAME DIFFICULT TO STEER. THE CONTACT'S WIFE DROVE THE VEHICLE TO AN UNKNOWN DEALER TO BE DIAGNOSED. THE MECHANIC DETERMINED THAT THE STEERING GEAR PMI MODULE WAS DEFECTIVE AND NEEDED TO BE REPLACED. THE PART WAS ON BACK ORDER. THE VEHICLE WAS NOT REPAIRED. THE CONTACT REFERENCED NHTSA CAMPAIGN NUMBER: 19V632000 (STEERING) AS A POSSIBLE SOLUTION TO THE FAILURE HOWEVER, THE VIN WAS NOT INCLUDED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE BUT, PROVIDED NO ASSISTANCE. THE FAILURE MILEAGE WAS APPROXIMATELY 98,000.

09/11/2020
Components: ENGINE
Incident Date: 08/01/2020
Crash: No
Fire: No
Vehicle Identification Number: 3FA6P0HD0ER******
Summary

I HAVE TAKEN GREAT CARE OF MY CAR AND HAD IT SERVICED REGULARLY. ALL OF A SUDDEN IT STARTED HAVING STARTUP ISSUES WITH WHITE SMOKE COMING FROM THE EXHAUST AND CHECK ENGINE LIGHTS INDICATING MISFIRE ON THIRD CYLINDER AND RANDOM MISFIRES ON STARTUP. SHORTLY AFTER THESE SYMPTOMS PRESENTED, THE CAR RAPIDLY OVERHEATED WHILE IN MOTION AND LEFT ME STRANDED ON THE SIDE OF THE ROAD. I TOOK IT TO TWO SHOPS AND BOTH CONFIRMED IT IS RELATED TO A KNOWN ISSUE WITH MY ENGINE (1.5 ECOBOOST) FOR WHICH FORD HAS RELEASED MULTIPLE CORRECTIONS IN THE FORM OF TSBS, FSAS, AND CSPS. THE DESIGN OF THE SHORT BLOCK AND THE ENGINE PROGRAMMING HAVE CAUSED THE COOLANT TO PREMATURELY DEGRADE THE HEAD GASKET WHICH LEADS TO COOLANT INTRUSION INTO THE ENGINE CYLINDERS. IN MY SPECIFIC CASE, THE ISSUE HAS PRESENTED IN CYLINDER 3. I WAS NEVER NOTIFIED OF THIS ISSUE BY THE DEALER FORD OF PORT RICHEY OR THE MANUFACTURER AND IT WILL NOT BE COVERED UNDER WARRANTY DESPITE THE CAUSE OF THE ISSUE ORIGINATING AT THE MANUFACTURER FROM THE DESIGN OF THE SHORT BLOCK COOLANT PASSAGES AND THE ORIGINAL PROGRAMMING OF THE ENGINE. THIS SHOULD BE HANDLED AS A RECALL CONSIDERING IT IS UNSAFE TO DRIVE A VEHICLE THAT IS SPECIFICALLY DESIGNED TO SPONTANEOUSLY OVERHEAT UNDER NORMAL OPERATING CONDITIONS, LEAVING A DRIVER AND THEIR TWO CHILDREN STRANDED ON THE SIDE OF THE ROAD.

09/10/2020
Components: ENGINE
Incident Date: 08/26/2020
Crash: No
Fire: No
Vehicle Identification Number: 3FA6P0HD6ER******
Summary

DROVE MY 2014 FUSION WITH APPROX 141,800 MILES ON IT TO WORK (APPROX 30 MILES) THE NIGHT OF 8/25/2020 WITH NO ISSUES OR WARNING LIGHTS UPON PARKING IN THE PARKING GARAGE AND EXITING THE VEHICLE. WHEN I CAME OUT THE NEXT MORNING IT FAILED TO START WITH THE REMOTE. WHEN I GOT IN AND TRIED TO START IT, IT STILL WOULD NOT START AND IT PROVIDED NO WARNING LIGHTS. HAD SOMEONE ATTEMPT TO JUMP IT WHICH OBVIOUSLY DIDN'T WORK, SO WAS IT TOWED TO A NEARBY FORD SERVICE CENTER. THE SUMMARY OF THEIR DIAGNOSTICS WAS AS FOLLOWS: THERE WAS NO COOLANT (WHICH I HAD PUT SOME IN ABOUT 3 WEEKS PRIOR, AFTER THE CAR DID PROVIDE A WARNING THAT IT WAS OVERHEATING. I HAD PRESUMED THAT THE FORD QUICK LANE FORGOT TO CHECK MY COOLANT LEVELS WHEN IT WAS THERE 5/13/20 AND AT THIS TIME IT WAS LOW BUT NOT EMPTY), SPARK PLUG NUMBER 2 HAD COOLANT ON IT, CYLINDER #2 ALSO HAD COOLANT IN IT, AND AFTER CLEANING ALL SPARK PLUGS AND REINSTALLING THEM WHITE SMOKE WAS COMING FROM THE TAIL PIPE WHICH SMELLED LIKE COOLANT. IT WAS REQUESTED THAT I REPLACE THE BATTERY AND GET A NEW ENGINE AT WHICH THEY GAVE ME A QUOTE OF $6526.86. AFTER DOING RESEARCH AND ASKING A NON-FORD MECHANIC, HE AGREED IT WAS A FORD DEFECT. FORD WAS NOTIFIED VIA PHONE AND A CASE NUMBER WAS PROVIDED, BUT SAID THEY COULD NOT HELP WITH THIS MATTER. THIS IS THE SAME ISSUE THE 1.6L AND 2.0L HAD THAT WAS RECALLED AND FORD ACKNOWLEDGES THE ISSUE WITH THE 1.5L IN SSM 48106. REALLY SUCKS BECAUSE THE CAR RUNS GREAT OTHER THAN THIS ISSUE AND IS CURRENTLY PARKED WHILE MAKING A DECISION TO FIX OR SELL. NOTE: ALL ROUTINE MAINTENANCE WORK ON THIS VEHICLE HAS BEEN DONE BY FORD.

09/08/2020
Components: ENGINE
Incident Date: 09/03/2020
Crash: No
Fire: No
Vehicle Identification Number: 1FA6P0HD2E5******
Summary

2014 FORD FUSION HAD NO PRIOR PROBLEMS AND NEVER INDICATED ANY OVERHEATING. AT 60K MILES THE DASH INDICATED ENGINE OVERHEATED. PARKED THE CAR IMMEDIATELY AND HAD THE VEHICLE TOWED TO THE LOCAL FORD DEALERSHIP. DEALERSHIP ADVISED THE COOLANT ENTERED THE ENGINE CYLINDER HEADS AND THAT THE ENTIRE ENGINE NEEDED TO BE REPLACED.

09/01/2020
Components: LATCHES/LOCKS/LINKAGES
Incident Date: 09/01/2020
Crash: No
Fire: No
Vehicle Identification Number: 3FA6P0H91ER******
Summary

TL* THE CONTACT OWNS A 2014 FORD FUSION. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 20V177000 (LATCHES/LOCKS/LINKAGES) HOWEVER, THE PART TO DO THE RECALL REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. PARKS FORD OF WESLEY CHAPEL (28739 FL-54, WESLEY CHAPEL, FL 33543) WAS CONTACTED AND CONFIRMED THAT PARTS WERE NOT YET AVAILABLE. THE MANUFACTURER WAS NOT MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.

09/01/2020
Components: VEHICLE SPEED CONTROL,SERVICE BRAKES
Incident Date: 08/27/2020
Crash: Yes
Fire: No
Vehicle Identification Number: 3FA6P0UUXER******
Summary

I WAS INVOLVED IN A MAJOR COLLISION ON THURSDAY 8/27 AT APPROXIMATELY 3:30PM. WHILE APPROACHING THE INTERSECTION TO MAKE A RIGHT TURN, I REMOVED MY FOOT FROM THE GAS AND ATTEMPTED TO BRAKE, BUT RATHER THAN SLOW DOWN, MY CAR ACCELERATED. WHEN I PRESSED THE BRAKE ALL THE WAY DOWN IT STILL CONTINUED TO ACCELERATE UNTIL I HIT ANOTHER VEHICLE WHICH FINALLY STOPPED MY CAR. I AM LUCKY NO ONE INCLUDING MYSELF DIED- THIS IS ABSOLUTELY UNACCEPTABLE. FORD CONTINUES TO HAVE THESE ISSUES AND THEIR NEGLIGENCE IS GOING TO HARM MORE PEOPLE!

08/30/2020
Components: ENGINE
Incident Date: 07/01/2020
Crash: No
Fire: No
Vehicle Identification Number: 3FA6P0HD6ER******
Summary

FORD SOLD ME A 2014 FORD FUSION WITH A FAULTY ENGINE BLOCK. MY ENGINE HAS COMPLETELY FAILED FROM COOLANT ENTERING THE CYLINDER AND FORD WILL ONLY FIX THE 1.6 AND UP ENGINE

08/28/2020
Components: UNKNOWN OR OTHER,ENGINE
Incident Date: 11/25/2019
Crash: Yes
Fire: No
Vehicle Identification Number: 3FA6P0HD2ER******
Summary

MY VEHICLE WAS INVOLVED INA ACCIDENT 11/25/2019 WHICHI RESULTEED IN A DDER HITTING THE CAR. THE CARS BODY WAS REPAIRED AS WELL AS THE RADIATOR AND THEN MARCH 2020. THE CAR SHUT COMPLETED DOWN. I WAS ADVISED TO CHECK TO SEE IF THIS WAS RECALL BECAUSE THE CAR NEVER WORKED AFTER THE DEER HIT IT. THE COOLANT CONTIUED TO BACK INTO THE ENGINE CAUSING COOLANT INTRUSION INTO THE CYLINDERS. EACH TIME WE PUT MORE IN IT RAN OUT OR INTO THE ENGINE.

08/27/2020
Components: ENGINE
Incident Date: 08/23/2020
Crash: No
Fire: No
Vehicle Identification Number: 3FA6P0HD2ER******
Summary

WITH ABSOLUTELY NO PREVIOUS ISSUES, THE CAR STARTED OVERHEATING WHILE DRIVING ON THE HIGHWAY. I WAS ABLE TO MAKE IT HOME AFTER TURNING ON THE HEAT (ON A 90 DEGREE DAY) AND RIDING IT OUT. IT TURNED OUT MY CAR WAS OUT OF COOLANT, WHICH WAS ODD. WE FILLED IT AND MY CHECK ENGINE LIGHT CAME ON, THEN MY CAR SAT FOR ABOUT A WEEK, THE BATTERY WAS DEAD AND WHEN IT WAS JUMPED EVERY WARNING CAME UP ON MY DASH AND MY ENGINE WAS IN LIMP MODE. TURNS OUT MY CYLINDER CRACKED AND COOLANT WAS FLOODING MY ENGINE. AFTER SOME RESEARCH, IT TURNS OUT IT'S A COMMON PROBLEM WITH THE MODEL'S ENGINE AND FORD HASN'T DONE ANYTHING TO REMEDY IT.

08/27/2020
Components: POWER TRAIN,LATCHES/LOCKS/LINKAGES
Incident Date: 10/13/2016
Crash: No
Fire: No
Vehicle Identification Number: 3FA6P0LU1ER******
Summary

TL* THE CONTACT OWNS A 2014 FORD FUSION. THE CONTACT STATED THAT THE VEHICLE MADE A GRINDING NOISE. THE VEHICLE WAS TAKEN TO THE TOWNE FORD OF REDWOOD CITY DEALER, LOCATED AT: 1601 EL CAMINO REAL, REDWOOD CITY, CA 94063, WHERE THE TECHNICIAN WAS UNABLE TO DUPLICATE THE FAILURE. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. ALSO, THE CONTACT RECEIVED NHTSA CAMPAIGN NUMBER: 20V177000 (LATCHES/LOCKS/LINKAGES) AND THE SAME DEALER ORDERED THE PARTS AND SCHEDULED AN APPOINTMENT. THE VEHICLE WAS NOT REPAIRED. THE CONTACT REFERENCED A TSB NUMBER: 17-0030. THE FAILURE MILEAGE WAS APPROXIMATELY 18,213.

08/25/2020
Components: ELECTRICAL SYSTEM,UNKNOWN OR OTHER,ELECTRONIC STABILITY CONTROL
Incident Date: 08/24/2020
Crash: No
Fire: No
Vehicle Identification Number: 3FA6P0HD0ER******
Summary

APPEARLLY FORD MOTOR COMPANY KNEW ABOUT APIM SYSTEM MALFUNCTIONING THAT THEY EXTENDED THE WARRANT STARTING FROM 2014 FOR 5 YEARS AND DIDN'T NOTIFY TO THE CUSTOMERS SO AFTER YOUR WARRANTY IS GONE THE APIM SYSTEM WILL NO LONGER WORK AND BY LAW ALL MANUFACTURING NEED TO NOTIFY OF ANY ABNORMAL SITUATION ON YOUR VEHICLE. THEIR UNDERSTANDING IS THAT THIS DOES NOT FALL UNDER A SAFETY RECALL, BUT WITHOUT HAVING THE SPEAKERS OR SOUND WORKING YOU WILL NOT HEAR YOUR SEATBELT CHIME YOU WILL NOT HEAR YOUR MOTOR SENSES CHIME WHEN CROSSING A-LINE, YOU WILL NOT HEAR YOUR VEHICLES CHIME REVERSING NOR WILL YOU SEE YOUR CAMERA. I HAVE SEEN 1000THS OF PEOPLE HAVING THE SAME PROBLEM AND FORD WILL NOT FIX IT BECAUSE "THEIR WARRANTY HAS EXPIRED" THEY ARE REQUESTING $1000 TO FIX IT.HOPEFULLY THIS CAN BE ANNOUNCED FOR ANOTHER CUSTOMERS BEFORE THEIR WARRANTY EXPIRES AND THEY DON'T HAVE TO PAY 1000 DOLLARS LIKE MYSELF

08/25/2020
Components: POWER TRAIN,SEAT BELTS,ENGINE
Incident Date: 06/01/2019
Crash: No
Fire: No
Vehicle Identification Number: 3FA6P0H71ER******
Summary

I BOUGHT MY 2014 FORD FUSION FROM USED CAR LOT HAD IT FOR 2 YEARS I KEEP MAINTENANCE UP IN TIMELY MANNER. ABOUT 6 TO 8 MONTHS AGO MY CAR HAS NO POWER WHEN DRIVING IT JERKS LIKE I WAS HIT FROM BEHIND AND WHEN CHANGING LANES I TRY TO SPEED UP I PRESS GAS PEDAL BUT CAR GOES NOWHERE ONLY HIGH REVVING SOUND TAKES A MINUTE TO PICK UP SPEED ITS USES ALOT OF GAS AND 4 MONTHS MY SEAT BELT HAS TROUBLE LOCKING IN BELT. I STILL HAVE AND DRIVE MY CAR TO AND FROM WORK BUT ITS ONLY GETTING WORSE

08/25/2020
Components: UNKNOWN OR OTHER,ENGINE
Incident Date: 08/25/2020
Crash: No
Fire: No
Vehicle Identification Number: 3FA6P0K98ER******
Summary

WHILE DRIVING ON A FREEWAY, MY 2014 FORD FUSION 2.0L ECOBOOST STARTS TO OVERHEAT. WHILE TRYING TO PRESS THE GAS PEDAL TO INCREASE THE SPEED, THE CAR TAKES A WHILE TO INCREASE THE SPEED AND AT THE SAME TIME THE TEMPARATURE GAUGE IS GOING UP AS WELL UNTIL I GET THE OVERHEATING NOTIFICATION ON MY CAR. I HAD TO SLOW DOWN MY DRIVING ON THE FREEWAY WHILE THERE WERE CARS BEHIND ME. I HAD TO GET OUT OF THE FREEWAY AND EXITED ON THE FIRST EXIT I SEE. I STOPPED ON A CURB OF A STREET AND OPENED THE HOOD OF THE CAR TO CHECK WHAT IS WRONG WITH IT AND I SAW THAT THERE ARE COOLANT ALL OVER MY ENGINE AND THAT MY COOLANT LEVEL WAS EMPTY EVEN THOUGH I FILLED IT UP ABOUT 2 WEEKS AGO. I HAD TO REFILL MY COOLANT A LITTLE BIT MORE THAN THE MAX LEVEL. I TRIED MY BEST TO DRIVE BACK HOME CAREFULLY AND JUST TOOK THE STREETS. I CHECK THE COOLANT LEVEL ABOUT 4-5 MILES LATER AND NOTICED THAT THE COOLANT LEVEL WENT DOWN A ABOUT 1/4 OF AN INCH BELOW THE MAX LEVEL. THE OVERHEATING STARTED TO HAPPEN WHEN THE TEMPERATURE STARTED TO RISE UP OVER 100 DEGREES BUT IT WAS THE FIRST TIME TODAY(08/25/2020) THAT IT SPLATTERED COOLANT ALL OVER MY ENGINE. THERE WAS ALSO NO CHECK ENGINE LIGHT ON.

08/21/2020
Components: ELECTRICAL SYSTEM,SERVICE BRAKES
Incident Date: 08/15/2020
Crash: No
Fire: No
Vehicle Identification Number: 1FA6P0H73E5******
Summary

WHILE DRIVING ON A 2 LANE FLAT ROAD THE CAR STARTED LOSING POWER, WHEN I PRESS THE GAS HARDER THE CAR REALLY SPEEDED UP AND AFTER 2 BLOCKS IT STARTED LOSING POWER AGAIN, WITHIN THAT TIME THE "HILL START ASSIST" WARNING LIGHT CAME ON AND WENT OFF LOSING POWER ON AND OFF FOR 5 MILES UNTIL I REACHED HOME. AFTER GETTING HOME I NOTICE THE BRAKE LIGHT DIDN'T GO OFF AFTER 2 HOURS, SO I HAD TO REMOVE BATTERY CABLE. I HAD TO HAVE IT TOWED TO REPAIR SHOP AND THEY REPAIRED BRAKE SWITCH BECAUSE I DIDN'T KNOW IF IT WOULD STOP COMPLETELY.

08/19/2020
Components: SERVICE BRAKES
Incident Date: 07/15/2020
Crash: Yes
Fire: No
Vehicle Identification Number: 3FA6P0H93ER******
Summary

BRAKE PEDAL SINKING TO THE FLOOR THIS CAUSED MY WIFE TO BACK INTO ANOTHER CAR AND DAMAGE BOTH CARS. NOW THE PARKING BRAKE MALFUNCTION LIGHT IS FLASHING AND ACTING UP. HAD TOWED TO SHOP. I'VE SEEN RECALLS COMING OUT ON THIS ISSUE HOPING FORD IS GOING TO COVER THIS EXPENSIVE ISSUE. HAS CAUSED ONE ACCIDENT ALREADY. PLEASE CONTACT ME ABOUT THIS.*DT*AS

08/17/2020
Components: POWER TRAIN
Incident Date: 08/17/2020
Crash: No
Fire: No
Vehicle Identification Number: 1FA6P0HD4E5******
Summary

WHEN PUTTING THE VEHICLE IN PARK TODAY WITH SHIFTER, I REMOVED THE KEY, LIFTED MY FOOT OFF THE BRAKE AND THE VEHICLE STARTED ROLLING BACKWARDS. I APPLIED THE BRAKES. WHEN TURNING THE VEHICLE BACK ON, IT WAS STUCK IN "NEUTRAL" ON THE DASH BUT THE SHIFTER IS STUCK IN "PARK" AND WILL NOT SHIFT OR MOVE OUT OF PARK. THIS IS A KNOWN RECALL ON FORD FUSIONS YEAR 2014 BUT MY VIN DOES NOT SAY IT WAS PART OF THAT RECALL.

08/12/2020
Components: STRUCTURE
Incident Date: 08/12/2020
Crash: No
Fire: No
Vehicle Identification Number: 3FA6P0LU8ER******
Summary

I RECEIVED A WRITTEN NOTICE FROM FORD CORPORATE THAT MY VEHICLE WAS SUBJECT TO A RECALL CONCERNING DOOR LATCH SPRINGS. IT DIRECTED ME TO RECORD THE MODEL NUMBER OF EACH OF THE FOUR DOOR LATCHES. THIS I DID AND WAS FURTHER DIRECTED TO GO ONLINE TO WEB SITE TO RECORD THE NUMBERS. THE WEB SITE DOESN'T EXIST AND WHEN YOU GO THERE YOU GET A FAULT 404. WHEN I THEN CALLED MY LOCAL DEALER,FORD COUNTRY IN HENDERSON, NV THEY MADE ME AN APPOINTMENT FOR THEM TO CHECK THE LATCHES. WHEN I ARRIVED AT THE APPOINTED TIME, I WAS TOLD THAT I MUST LEAVE THE VEHICLE OVER NIGHT AS THERE WERE 18 OTHER VEHICLES AHEAD OF ME. WHY WOULD A DEALERSHIP SCHEDULE 19 VEHICLES AT THE SAME TIME FOR A VISUAL INSPECTION WHICH TOOK ME LESS THAN 15 MINUTES TO PERFORM?

08/11/2020
Components: STEERING
Incident Date: 06/05/2020
Crash: No
Fire: No
Vehicle Identification Number: 3FA6P0LUXER******
Summary

TL* THE CONTACT OWNS A 2014 FORD FUSION HYBRID. THE CONTACT STATED THAT AS SHE WAS PULLING OUT OF A BANK PARKING, SEVERAL UNKNOWN WARNING LIGHTS ILLUMINATED. THE STEERING WHEEL CEASED. THE VEHICLE WAS TAKEN TO STUTEVILLE FORD OF ATOKA, LLC (1601 S MISSISSIPPI AVE, ATOKA, OK 74525), AND WAS DIAGNOSED THAT THE POWER STEERING CONTROL MODULE FAILED AND NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE CONTACT MENTIONED THAT HER HUSBAND WAS ABLE TO MOVE THE STEERING WHEEL AND DROVE THE VEHICLE TO HER RESIDENCE. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS APPROXIMATELY 90,000.*DT*JB

08/07/2020
Components: STEERING
Incident Date: 08/07/2020
Crash: No
Fire: No
Vehicle Identification Number: 3FA6P0H77ER******
Summary

I WAS DRIVING ON A CITY STREET AND LOST POWER STEERING RENDERING ME UNABLE TO CONTROL MY VEHICLE WHILE I WAS TURNING. I WAS DRIVING AT 40 MPH. WARNING LIGHT FLASHED AFTER MY STEERING WHEEL BECAME HARD TO TURN. IT WAS RAINING OUT WHICH MADE THE SITUATION EVEN MORE DANGEROUS AND I HAD MY FAMILY IN THE VEHICLE. I BELIEVE THE POWER STEERING MODULE SINCE IT'S ELECTRIC WAS AT CAUSE. LUCKILY I WAS ABLE TO BRAKE AND PULL INTO A LESS BUSIER STREET.

08/03/2020
Components: LATCHES/LOCKS/LINKAGES
Incident Date: 07/30/2020
Crash: No
Fire: No
Vehicle Identification Number: 3FA6P0K96ER******
Summary

TL* THE CONTACT OWNS A 2014 FORD FUSION. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 20V331000 (LATCHES/LOCKS/LINKAGES) HOWEVER, THE PART TO DO THE RECALL REPAIR WAS NOT YET AVAILABLE. THE CONTACT CALLED THE JONES FORD LOCATED AT 1932 NORTH PINAL AVE, CASA GRANDE, AZ 85122, AND IT WAS CONFIRMED THAT PARTS WERE NOT YET AVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE AND WAS NOT ABLE TO CONFIRM WHEN PARTS WOULD BE AVAILABLE. THE CONTACT STATED THAT THE REAR PASSENGER'S DOOR FAILED TO LOCK SECURELY. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS UNKNOWN. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.

08/03/2020
Components: ENGINE
Incident Date: 07/24/2020
Crash: No
Fire: No
Vehicle Identification Number: 3FA6P0HD2ER******
Summary

I WAS DRIVING DOWN THE ROAD IT BEGIN TO SPUDDER AND HAD HARD TIME GOING. WHITE SMOKE WAS COMING FROM TAIL PIPE AND WHEN I PULLED OVER AND POPPED THE HOOD THERE WAS SO MUCH SMOKE COMING FROM THE ENGINE WHERE YOU PUT OIL IN. I WAS AFRAID IT WAS FIXING TO CATCH ON FIRE. EVEN HAD SOMEONE PULL UP BECAUSE HE THOUGHT IT WAS ON FIRE. MY CAR WILL NOT START NOW.

07/31/2020
Components: LATCHES/LOCKS/LINKAGES
Incident Date: 07/30/2020
Crash: No
Fire: No
Vehicle Identification Number: 3FA6P0D93ER******
Summary

TL* THE CONTACT OWNS A 2014 FORD FUSION. THE CONTACT STATED THAT THE FRONT DRIVER'S SIDE DOOR LATCH WAS DEFECTIVE. THE CONTACT STATED THAT THE DOOR FAILED TO LOCK SECURELY WHEN CLOSED. THE VEHICLE WAS TAKEN TO STERLING MCCALL FORD LOCATED AT 6445 SOUTHWEST FWY, HOUSTON, TX 77074, WHO INDICATED THAT THE PART NEEDED TO REPAIR NHTSA CAMPAIGN NUMBER: 20V177000 (LATCHES/LOCKS/LINKAGES) WAS NOT YET AVAILABLE. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 55,000.

07/30/2020
Components: STEERING
Incident Date: 04/01/2020
Crash: No
Fire: No
Vehicle Identification Number: 3FA6P0LU2ER******
Summary

LOOSE STEERING WHEEL

07/29/2020
Components: STRUCTURE
Incident Date: 07/29/2020
Crash: No
Fire: No
Vehicle Identification Number: 3FA6P0LU9ER******
Summary

I ATTEMPTED TO HAVE MY CAR REPAIRED UNDER RECALL 20V331 AND THE DEALER SAID THAT "THE RECALL IS FOR DOOR LATCHES THAT ARE NOT AVAILABLE YET". I WAS INFORMED THAT THERE IS NO TIMELINE FOR WHEN THE PARTS WILL BE AVAILABLE. THE RECALL SAYS THAT THIS IS TO VERIFY THAT WORK DONE ON 15S16 OR 16S30 WAS DONE CORRECTLY. WHAT IS THE POINT OF A RECALL IF THE COMPANY WON'T FIX THE PROBLEM?

07/26/2020
Components: SERVICE BRAKES
Incident Date: 07/17/2020
Crash: No
Fire: No
Vehicle Identification Number: 3FA6P0H93ER******
Summary

BRAKE PEDAL ALL OF A SUDDEN STARTED SINKING TO THE FLOOR WHILE DRIVING DOWN THE ROAD. BRAKE PADS, CALIPERS ARE GOOD NO LEAKS AND REPLACED MASTER CYLINDER. PEDAL STILL SINKS TO THE FLOOR WHEN BRAKING. DANGERS. CALLED DEALER ABOUT RECALLS. THEY SAID IS NONE.

07/21/2020
Components: STEERING
Incident Date: 07/19/2020
Crash: No
Fire: No
Vehicle Identification Number: 3FA6P0HD5ER******
Summary

AS I WAS DRIVING AT APPROX. 50 MPH ON THE HIGHWAY, THE ELECTIVE POWER STEERING ON THE VEHICLE DISABLED. MY STEERING WHEEL LOCKED AS STEERING ASSIST AND HILL START ASSIST LIGHTS STARTED FLASHING. THIS COULD EASILY HAVE CAUSED A SERIOUS CRASH AND WAS EXTREMELY DANGEROUS. I ALREADY HAD A RECALL ON THE STEERING WHEEL BOLTS COMPLETED A FEW MONTHS AGO.

07/20/2020
Components: UNKNOWN OR OTHER
Incident Date: 07/18/2020
Crash: No
Fire: No
Vehicle Identification Number: 3FA6P0H95ER******
Summary

EVAPORATIVE EMISSION SYSTEM PURGE VAPOR LINE RESTRICTED/BLOCKED. IT WAS FIXED BY FIVE STAR FORD OF WARNER ROBINS, GA FOR $924.

07/17/2020
Components: VEHICLE SPEED CONTROL,ELECTRONIC STABILITY CONTROL,ENGINE
Incident Date: 07/11/2020
Crash: No
Fire: No
Vehicle Identification Number: 3FA6P0HD4ER******
Summary

WHEN THE ENGINE GETS TO A WARM TEMPERATURE AND THEN SHUT OFF AND LEFT FOR 10 OR SO MINUTES, WHEN THE ENGINE IS RESTARTED, PUT IT DRIVE, WITHIN SEVERAL SECONDS (15 SECONDS TO 120 SECONDS) IT WILL BEGIN SHUTTERING AND DIE WHILE DRIVING. RESTARTING THE ENGINE AFTER IT QUITS (WHICH TAKES ABOUT 2 SECONDS, LONGER THAN NORMAL) WILL START AND WILL AGAIN DIE WHEN BEGINNING TO DRIVE. I HAVE BEEN EXPERIENCING THIS ISSUE FOR ABOUT 5-6 MONTHS ON MY FORD WITH +/- 66K MILES. THE ISSUE IS GETTING WORSE AND MUCH MORE FREQUENT. NO CHECK ENGINE LIGHT OR DIAGNOSTIC CODES ARE PRESENT. I HAVE EXPERIENCED THIS ISSUE MULTIPLE TIMES WHEN TURNING ONTO A BUSY ROAD AND IT IS BECOMING MORE AND MORE OF A SAFETY CONCERN. I DO NOT EXPERIENCE THIS ISSUE FOLLOWING A COLD ENGINE START.

07/16/2020
Components: FUEL SYSTEM, GASOLINE
Incident Date: 06/01/2020
Crash: No
Fire: No
Vehicle Identification Number: 3FA6P0HDXER******
Summary

TL* THE CONTACT OWNS A 2014 FORD FUSION. THE CONTACT STATED THAT WHILE DRIVING AT VARIOUS SPEEDS, THE VEHICLE LOSS MOTIVE POWER AND STALLED WITHOUT WARNING. THE VEHICLE WAS RESTARTED AND OPERATED NORMALLY. THE VEHICLE WAS TAKEN TO 5 STAR FORD LOCATED AT 900 RUSSELL PKWY, WARNER ROBINS, GA 31088, TO BE DIAGNOSED. THE CONTACT WAS INFORMED THAT THE FUEL TANK SENSOR AND PURGE VALVE WERE DEFECTIVE AND NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 85,000.

07/10/2020
Components: ENGINE
Incident Date: 07/03/2020
Crash: No
Fire: No
Vehicle Identification Number: 3FA6P0HD5ER******
Summary

TL* THE CONTACT OWNS A 2014 FORD FUSION. THE CONTACT STATED THAT THE CHECK ENGINE WARNING LIGHT WAS ILLUMINATED. THE CONTACT STATED THE VEHICLE WAS TAKEN TO DAVID TAYLOR LA PORTE FORD LINCOLN LOCATED AT 1522 E LINCOLN WAY, LA PORTE, IN 46350; 219-362-2102, TO BE DIAGNOSED. THE CONTACT WAS INFORMED OF A COOLANT LEAK. THE CONTACT WAS INFORMED THAT AN UNKNOWN PART NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS CONTACTED AND INFORMED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 106,801.

07/08/2020
Components: LATCHES/LOCKS/LINKAGES
Incident Date: 07/01/2018
Crash: No
Fire: No
Vehicle Identification Number: 3FA6P0K99ER******
Summary

SOMETIMES OUR CAR WILL OPEN THE TRUNK BY ITSELF WHEN IT'S PARKED. IT HAS HAPPENED ABOUT 6 TIMES AND WE CAN'T FIGURE OUT THE PROBLEM. SOMETIMES IT OPENS WHEN WE LOCK THE CAR, AND SOMETIMES WE'LL GO OUTSIDE TO FIND THAT IT HAS OPENED IN THE MIDDLE OF THE NIGHT. WE LIVE IN A BIG CITY SO THIS IS A MAJOR PROBLEM.

07/04/2020
Components: POWER TRAIN
Incident Date: 06/12/2019
Crash: No
Fire: No
Vehicle Identification Number: 3FA6P0H73ER******
Summary

I AM HAVING PROBLEMS WITH THE TRANSMISSION. THE MAIN PROBLEM IS THE SHIFTING. YOU WILL BE DRIVING AT 30 MPH AND WHEN IT SHIFTS UP IT FELLS LIKE THE TRANSMISSION IS GOING TO FALL OUT. IT WILL DO THE SAME THING WHEN YOU ARE SLOWING DOWN. THIS HAS BEEN GOING ON FOR A WHILE IT IS JUST GETTING WORSE.

07/03/2020
Components: STRUCTURE
Incident Date: 07/03/2020
Crash: No
Fire: No
Vehicle Identification Number: 3FA6P0H78ER******
Summary

THE PASSENGER DOOR SWUNG OPEN AS I WAS DRIVING. THEN ONCE I STOPPED THE DOOR WOULD NOT CLOSE WHEN I TRIED CLOSING IT. *TR

07/03/2020
Components: STEERING,ELECTRONIC STABILITY CONTROL
Incident Date: 07/03/2020
Crash: No
Fire: No
Vehicle Identification Number: 1FA6P0H76E5******
Summary

THE NOTIFICATION APPEARS AS POWER STEERING ASSIST FAULT SERVICE REQUIRED, THIS HAPPENS DURING THE DRIVE, WHICH POSES A SERIOUS RISK, I THINK THIS HAS TO BE DEALT WITH. AND FORD WANTS TO CHARGE CUSTOMERS 1800$ FOR THIS

06/27/2020
Components: AIR BAGS,SEAT BELTS
Incident Date: 06/26/2020
Crash: Yes
Fire: No
Vehicle Identification Number: 3FA6P0HDXER******
Summary

I REAR-ENDED A 2002 DODGE RAM. A GUY WAS MAD THAT I BLEW AT HIM BECAUSE HE SLEPT THE PREVIOUS TRAFFIC LIGHT AND SLAMMED ON BRAKES AT A GREEN TURNING ARROW AND I HIT HIM, HE KEPT GOING. MY WHOLE FRONT END IS DAMAGED. AIR BAGS SHOULD'VE COME OUT. *TR

06/23/2020
Components: SERVICE BRAKES
Incident Date: 06/12/2020
Crash: No
Fire: No
Vehicle Identification Number: 3FA6P0HD1ER******
Summary

I WAS LEAVING MY HOME AND THE BRAKES FAILED. WHEN PUSHING THE BRAKES THE TENSION GAVE WAY AND THE PEDAL JUST SANK TO THE FLOOR AND THE BRAKES STOPPED WORKING. THERE WAS A SIMILAR RECALL FOR 2010 FORD FUSIONS. NOW THE BRAKES DO NOT ENGAGE AT ALL THEY CAN BE PUSHED WITH 0 EFFORT TO THE FLOOR AND DO NOT DO ANYTHING. *TR

06/22/2020
Components: STEERING
Incident Date: 06/11/2020
Crash: No
Fire: No
Vehicle Identification Number: 3FA6P0HD0ER******
Summary

TL* THE CONTACT OWNS A 2014 FORD FUSION. THE CONTACT STATED THAT WHILE HIS WIFE WAS DRIVING AT 30 MPH, THE POWER STEERING ASSIST WARNING LIGHT WAS ILLUMINATED. THE MESSAGE DISPLAYED ON THE INSTRUMENT PANEL TO SLOWDOWN AND STOP IMMEDIATELY. THE DRIVER PULLED OVER AND CALLED THE CONTACT. THE VEHICLE WAS TOWED TO THE RESIDENCE. THE FOLLOWING DAY THE VEHICLE WAS DRIVEN TO CLASSIC FORD OF MADISON (6251 N RIDGE RD, MADISON, OH 44057), TO BE DIAGNOSED. THE CONTACT WAS INFORMED THAT THE RACK AND PINION NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS APPROXIMATELY 80,000.

06/22/2020
Components: STEERING
Incident Date: 04/30/2020
Crash: Yes
Fire: No
Vehicle Identification Number: 3FA6P0H70ER******
Summary

A PRIOR COMPLAINT HAS BEEN MADE RELATIVE TO THIS VEHICLES STEERING ON OR ABOUT 30 DAYS PRIOR TO A SERIOUS ACCIDENT WHICH OCCURRED TO THE STEERING. ENROUTE TO MY EMPLOYMENT. AFTER DRIVING THE VEHICLE FOR APPROX 5 MIN INTO MY DRIVE I TURNED AROUND IN A LOCAL DRIVEWAY TO PROCEED BACK TO MY RESIDENCE ON A STRAIGHT PAVED HIGHWAY WITH WET, DARK, DOWN-GRADE CONDITIONS THE VEHICLES STEERING INDICATOR LIGHTS SUDDENLY CAME ON AND THE VEHICLES STEERING TURNED SLIGHTLY TO THE LEFT WITH HARDLY NO BRAKING ABILITY CAUSING MY VEH TO LEAVE THE ROADWAY TRAVELING ON SLICK WET GRASS DOWN-HILL 150' FT. STRIKING SEVERAL TREES CAUSING SERIOUS PERMANENT INJURIES FRACTURING MY RIGHT FEMUR AND HIP, ALONG WITH SIGNIFICANT HEAD INJURIES TO MY FOREHEAD. (1) DRIVER OCCUPANT. THE DRIVER AND SIDE AIRBAGS DEPLOYED, NO PASSENGER DEPLOYMENT. THE VEH HAD JUST BEEN ALIGNED ON 2 OCCASIONS WITH 4 NEW TIRES. THIS VEH NEEDS INVESTIGATED FULLY FOR MFG, DEFECTS AND RECALL. AFTER LOOKING ONLINE I FIND SIGNIFICANT REPORTING OF THE SAME OCCURRENCES. I DO HAVE PHOTOS OF THE VEHICLE. *TR

06/22/2020
Components: ENGINE
Incident Date: 06/18/2020
Crash: No
Fire: No
Vehicle Identification Number: 3FA6P0H97ER******
Summary

ACCELERATING DOWN THE HIGHWAY WHEN VEHICLE SUDDENLY BECAME UNRESPONSIVE AND SLUGGISH. CHECK ENGINE LIGHT BEGAN FLASHING. PULLED OFF HIGHWAY. HAD IT TOWED TO A FORD DEALER. THEY CONFIRMED THAT IT WAS A KNOWN AND COMMON ISSUE ON THE 1.6L AND 2.0L ECOBOOST ENGINES WHERE COOLANT LEAKS INTO THE NUMBER 4 CYLINDER CAUSING LOW COMPRESSION AND POTENTIAL OVERHEATING RENDERING VEHICLE UNDRIVABLE. FORD QUOTED ME $6,500 FOR A NEW ENGINE, AS THEY STATED, IS THE ONLY FIX. CONSUMERS SHOULD NOT BE ON THE HOOK BECAUSE OF A CLEAR AND OBVIOUS DESIGN FLAW AS STATED BY FORD INCLUDED IN THE 1.6L ECOBOOST RECALL, BUT HAS NOT ISSUED A RECALL TO INCLUDE THE 2.0L ECOBOOST ENGINES. (SEE ATTACHED LINK REGARDING POSSIBLE CLASS ACTION SUIT AS PREPARED BY A NASHVILLE LAW FIRM) COUNTLESS OTHERS HAVE COMPLAINED ON HERE AND OTHER FORUMS. A RECALL NEEDS TO BE ISSUED IMMEDIATELY TO INCLUDE THE 2014 FUSION 2.0L ECOBOOST ENGINES!!! PLEASE REFER TO BELOW LINK... HTTPS://WWW.NEWSOM.LAW/FORD-ENGINE-OVERHEATING-LAWSUIT.HTML. *TR

06/18/2020
Components: POWER TRAIN,EQUIPMENT
Incident Date: 06/01/2020
Crash: Yes
Fire: No
Summary

THE TRANSMISSION ISN'T SWITCHING RIGHT AND THROWS THE WHOLE CAR FORWARD AND IT ONLY HAS 32000 MILES ON IT 2014 FORD FUSION. THIS HAS BEEN A ONGOING ISSUE HAD LOOKED AT 2X THEY SAY ALL 2014 FORD FUSIONS DO THIS. CAUSING WRECKS IS RIDICULOUS! *TR

06/17/2020
Components: STEERING
Incident Date: 06/14/2020
Crash: No
Fire: No
Vehicle Identification Number: 3FA6P0H7XER******
Summary

COMPLETE LOSS OF STEERING. CAR WARNINGS ON INSTRUMENT PANEL WHILE DRIVING AND VEHICLE HAD COMPLETE STEERING SHUTDOWN. COULD NOT TURN WHEEL AND ALMOST HAD AN ACCIDENT. FORD IS AWARE OF THESE POWER STEERING MODULE FAILURES AT LOW MILEAGES; MINE IS ONLY 63,519 MILES, BUT REFUSES TO RECALL OR REIMBURSE OWNERS UNTIL THE NHTSA TAKES ACTION. ARE WE JUST WAITING FOR PEOPLE TO DIE OR BECOME INJURED? MY CASE NUMBER WITH FORD IS [XXX]. THIS IS A SERIOUS SAFETY ISSUE THAT NEEDS YOUR ATTENTION, AGAIN! INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6). *TR

06/17/2020
Components: STEERING
Incident Date: 05/29/2020
Crash: No
Fire: No
Vehicle Identification Number: 3FA6P0LUXER******
Summary

SIMILAR TO OTHER RECALLS, THE STEERING RACK ON MY VEHICLE IS DAMAGED AND CAUSES GRINDING WHEN TURNING THE WHEEL WHILE STATIONARY OR IN MOTION AT SPEEDS UNDER 35MPH, CAUSING STIFFNESS IN THE WHEEL AND SLIGHT LOCKING. THIS SEEMS CONGRUENT WITH DAMAGE FROM RECALLS 15S14 AND 15R01 IF NOT HANDLED PROPERLY. *TR

06/17/2020
Components: ELECTRICAL SYSTEM
Incident Date: 01/01/2019
Crash: No
Fire: No
Vehicle Identification Number: 3FA6P0HD5ER******
Summary

THE SEAT BELT TIGHTENED UP. I NOTICED IT A FEW DAYS AGO. TODAY WHEN I WAS TRYING TO PUT THE SEAT BACK UP IT WOULDN'T BECAUSE THE SEAT BELT HAS NO SLACK TO LET IT COME UP. *TR

06/11/2020
Components: ENGINE
Incident Date: 06/04/2020
Crash: No
Fire: No
Vehicle Identification Number: 3FA6P0HD6ER******
Summary

I WAS DRIVING ON THE HIGHWAY WHEN I GOT THE NOTIFICATION THAT MY CAR WAS RUNNING HOT. I WASN'T TO FAR FROM HOME SO I DECIDED TO KEEP DRIVING, WHEN I SLOWED DOWN IT WOULD LEVEL OUT BUT WHEN I WOULD SPEED UP I WOULD GET THE NOTIFICATION AGAIN. MY HUSBAND PUT COOLANT IN IT THAT DAY BUT WITHIN TWO WEEKS WE GOT THE NOTIFICATION AGAIN AND HAD TO PURCHASE MORE COOLANT TO PUT IN THE CAR AND THEN ANOTHER TWO WEEKS WE GOT THE NOTIFICATION AGAIN. HAD TO PUT EVEN MORE COOLANT. TOOK IT TO THE DEALERSHIP AND THEY SAY THAT MY COOLANT IS LEAKING INTO MY ENGINE AND IT WILL BE 6500 TO REPAIR. I HAVE BEEN RESEARCHING THE PROBLEM AND OTHER FORDS HAVE HAD RECALLS DEALING WITH THE COOLANT BUT MY CAR WAS NOT INCLUDED IN THOSE RECALLS. *TR

06/10/2020
Components: STEERING
Incident Date: 06/03/2020
Crash: No
Fire: No
Vehicle Identification Number: 3FA6P0HD1ER******
Summary

TL* THE CONTACT OWNS A 2014 FORD FUSION. THE CONTACT STATED THAT WHILE DRIVING AT 60 MPH, THE STEERING CEASED WITH THE HILL START ASSIST NOT AVAILABLE, SERVICE ADVANCE TRAC, AND POWER STEERING ASSIST WARNING LIGHT ILLUMINATED. THE CONTACT VEERED TO THE SHOULDER OF THE ROADWAY, TURNED THE VEHICLE OFF AND RESTARTED HOWEVER, THE FAILURE PERSISTED. THE VEHICLE WAS TOWED TO THE RESIDENCE. THE VEHICLE WAS TOWED TO AUTONATION FORD UNION CITY (4355 JONESBORO ROAD, UNION CITY, GA 30291, (770) 674-6075) HOWEVER, THE MECHANIC WAS UNABLE TO DUPLICATE THE FAILURE OR PROVIDE A CAUSE FOR THE FAILURE. THE CONTACT REFERENCED THE FAILURE TO NHTSA CAMPAIGN NUMBER: 15V250000 (STEERING) AS A POSSIBLE SOLUTION TO THE FAILURE HOWEVER, THE VIN WAS NOT AVAILABLE. THE MANUFACTURER WAS CONTACTED HOWEVER, NO FURTHER ASSISTANCE WAS OFFERED. THE FAILURE MILEAGE WAS APPROXIMATELY 30,800.

06/08/2020
Components: STEERING
Incident Date: 06/04/2020
Crash: No
Fire: No
Vehicle Identification Number: 3FA6P0LUXER******
Summary

I WAS DRIVING DOWN A CITY STREET AND THE TRACTION CONTROL LIGHT CAME ON AND I COULDN'T TURN MY STEERING WHEEL. WHEN I ATTEMPTED TO TURN THE WHEEL IT MADE A GRINDING NOISE AND ACTED LIKE IT WAS OUT OF POWER STEERING FLUID. MY CAR DOES NOT HAVE POWER STEERING FLUID. I CONTACTED THE DEALERSHIP AND THEY SAID THE POWER STEERING CONTROL MODULE WAS OUT. THERE IS A RECALL ON THAT PART ON MY TYPE OF VEHICLE BUT NOT ON MY SPECIFIC VEHICLE. *TR

05/29/2020
Components: STRUCTURE
Incident Date: 05/01/2020
Crash: No
Fire: No
Vehicle Identification Number: 3FA6P0HD2ER******
Summary

FAILURE TO LATCH DOORS. IN AUGUST 2019 DRIVERS DOOR OPENS DURING DRIVING AND DID NOT CLOSE. SINCE A YEAR BEFORE THIS HAPPENS IN PASSENGERS DOOR AND DUE TO THE DIFFICULTIES OF GETTING MY MONEY BACK FROM VIVA FORD, I DECIDE TO FIX IT. HOWEVER, IN MAY,2020 THE SAME FAILURE HAPPENED IN BACK DRIVER SIDE DOOR. I FIXED IT BUT I WANT A REFUND OF THE EXPENSES I HAD INCURRED. *TR

05/29/2020
Components: STRUCTURE
Incident Date: 09/18/2019
Crash: No
Fire: No
Vehicle Identification Number: 3FA6P0HD2ER******
Summary

IN SEPTEMBER 2019, DURING COMMUTE DRIVING THE BACK DOOR FROM THE DRIVERS SIDE SUDDENLY OPENED AND DID NOT CLOSE AGAIN. AT THE CAR SHOP, I WAS ADVISED THAT A MANUFACTURING ERROR IN THE LATCH DOOR WAS THE CAUSE. I FIXED IT AND I DO WANT A REFUND OF THE EXPENSES INCURRED. *TR

05/28/2020
Components: STRUCTURE,LATCHES/LOCKS/LINKAGES,UNKNOWN OR OTHER
Incident Date: 05/28/2020
Crash: No
Fire: No
Vehicle Identification Number: 3FA6P0HD9ER******
Summary

THE FRONT PASSENGER CAR DOOR WILL NOT LOCK IN PLACE THE LATCH SEEMS TO BE BROKE AND NOTHING WAS DONE TO IT OUT OF THE NORM SO I HAVE NO CLUE WHY BUT IT IS A SAFETY HAZARD BECAUSE I CAN'T DRIVE WITH THE PASSENGER SIDE DOOR OPENING AND CLOSING AS I BLOW THROUGH THE WIND THE VEHICLE WAS STATIONARY WHEN THE DOOR WOULD NOT CLOSE I WAS AT A 7 ELEVEN PARKED WHEN MY FRIEND CAME BACK TO THE CAR IT WOULD NOT STAY CLOSED. *TR

05/22/2020
Components: STEERING,VEHICLE SPEED CONTROL,ELECTRONIC STABILITY CONTROL
Incident Date: 03/04/2020
Crash: No
Fire: No
Vehicle Identification Number: 1FA6P0H79E5******
Summary

THE STEERING GEAR BOLTS AND INNER STEERING GEARBOX ON MY 2014 FORD FUSION ARE VISIBLY CORRODED. THE CORROSION ON THE STEERING YOUR BOLTS CAUSE THE BOLTS TO SNAP AND HEALTH IN CAUSED THE STEERING GEARBOX TWO SEPARATE. THERE SHOULD BE NO CORROSION ON THE INSIDE OF THE STEERING GEARBOX SINCE THE STEERING GEARBOX IS SUPPOSED TO BE A SEALED IN IT. I CONTACTED FORD MOTOR COMPANY ON MAY 20, 2020 TO ASK THEM TO ADD MY VEHICLE TO THE RECALL LIST FOR THE STEERING GEARBOX THE FORD MOTOR COMPANY REPRESENTATIVE WHO I WAS SPEAKING WITH TOLD ME MY CAR HAS BEEN SERVICED FOR THE RECALL IN OCTOBER 2018 HOWEVER MY CAR STILL HAVE THE ORIGINAL BOLTS TO ASK THEM TO ADD MY VEHICLE TO THE RECALL LIST FOR THE STEERING GEAR BOLT THE FORD MOTOR COMPANY REPRESENTATIVE WHO I WAS SPEAKING WITH TOLD ME MY CAR HAD BEEN SERVICED FOR THE RECALL IN OCTOBER 2018 HOWEVER MY CAR STILL HAS THE ORIGINAL ALUMINUM TORQUE BIT HEAD BOLTS WHEN THE BOLTS SNAPPED IN MARCH 2020, I WAS INFORMED THAT THE RECALL SHOULD HAVE REPLACE THE BOLTS WITH HEX HEAD BOLTS. I TOOK A LOT OF PICTURES AND I HAVE VIDEOS STORED ON MY MOBILE PHONE SHOWING THE DAMAGES TO MY VEHICLES STEERING GEARBOX AND THE STEERING GEAR BOLTS. FORD MOTOR COMPANY SAID THAT ALL THEY CAN DO IS NOTE THAT THE BOLTS HAVE SNAPPED BUT WOULD NOT TAKE FURTHER RESPONSIBILITY IN THE MATTER OF ISSUING RECALL OR REPAIRING THE CURRENT BROKEN PARTS IN MY STEERING GEAR MOTOR BOX UNIT. PLEASE INVESTIGATE THESE ISSUES OR ADD MY CAR TO THE RECALL LIST SO THAT THE NECESSARY REPAIRS CAN BE DONE WITHOUT COSTING MYSELF THOUSANDS OF DOLLARS FOR SOMETHING THAT SEEMS TO ME TO BE CLEARLY A RECALL ISSUE. *TR

05/11/2020
Components: LATCHES/LOCKS/LINKAGES
Incident Date: 05/08/2020
Crash: No
Fire: No
Vehicle Identification Number: 3FA6P0K90ER******
Summary

TL* THE CONTACT CALLED ON BEHALF OF HER SON WHO OWNS A 2014 FORD FUSION. THE CONTACT STATED THAT WHILE HER SON WAS DRIVING AT 30 MPH, THE DRIVER DOOR OPENED WITHOUT WARNING. THE CONTACT'S SON HELD THE DOOR CLOSE AFTER THE DOOR FAILED TO LATCH SECURELY. THE CONTACT DROVE THE VEHICLE TO HIS RESIDENCE. THE VEHICLE THEN WAS TAKEN TO LARRY H. MILLER FORD MESA (460 E. AUTO CENTER DR, MESA, AZ 85204, (480) 569-7713) WHERE THE VEHICLE WAS INSPECTED. THE CONTACT WAS INFORMED THAT THE DOOR LATCH NEEDED TO BE REPLACED. THE CONTACT REFERENCED NHTSA CAMPAIGN NUMBER: 17V210000 (LATCHES/LOCKS/) AS A POSSIBLE REMEDY TO THE FAILURE HOWEVER, THE VIN WAS NOT INCLUDED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS APPROXIMATELY 80,000.

05/08/2020
Components: ELECTRICAL SYSTEM,STRUCTURE,ENGINE
Incident Date: 10/17/2014
Crash: No
Fire: No
Vehicle Identification Number: 1FA6P0H70E5******
Summary

MY 2014 FORD FUSION HAS ELECTRICAL PROBLEMS. THE AC/HEATER JUST COME ON FULL BLAST SOMETIMES AND SOMETIMES NOT AT ALL.. IT IS VERY DANGEROUS WHEN I'M TRYING TO DRIVE IN BAD WEATHER. IT WONT EVEN DEFROST MY WINDOWS CORRECTLY.. MY TRANSMISSION IS SLIPPING AND HAS DONE SO FOR 5 YEARS. FORD DEALERS HAVE NOT HELPED IN ANYWAY EVEN THOUGHT I HAVE A RECALL LETTER STATING THE THERE WAS A RECALL ON THE SHIFTER CABLE. IT SAID THAT MY CAR ISN'T GOING ALL THE WAY INTO GEAR/PARK AND IT COULD CAUSE PROBLEMS FOR TRANSMISSION IN THE FUTURE AND IT HAS. I NEED HELP, PLEASE! THE SHIFTER CABLE BROKE COMPLETELY OFF AND FIDD HAD IT TOWED TO FIX IT. THEY FIXED IT IN LESS THEN 30MINS BUT DID NOT EVEN LOOK AT MY TRANSMISSION AFTER I TOLD THEM THAT MY CAR IS DRIVING HORRIBLE. IT HAS NO POWER HARDLY WHEN I PRESS THE GAS. I HAVE ALMOST BEEN IN SEVERAL BAD WRECKS BECAUSE OF IT. I CAN'T DRIVE OVER 70 MILES AN HOUR SO MY CAR KNOCKING REALLY HARD. ALSO MY HEADLINER ON THE INSIDE OF MY CAR IS FALLING DOWN. FORD SAID THEY WERE MEASURED WRONG WHEN THEY BUILT THESE FORD FUSIONS BUT HAVE YET TO DO A RECALL ON THEM. IT HAS FALLEN DOWN ON MY LITTLE GIRLS HEAD AND MY OWN HEAD WHILE DRIVING AT A DANGEROUS SPEED. *TR

05/07/2020
Components: UNKNOWN OR OTHER
Incident Date: 05/03/2020
Crash: No
Fire: No
Vehicle Identification Number: 3FA6P0H95ER******
Summary

WHILE THE CAR WAS IN MOTION LEAVING A WALMART, THE PASSENGER DOOR OPENED AND NOW WONT CLOSE. AFTER SOME RESEARCH, I FOUND THAT THIS WAS A PROBLEM WITH IN THE 13-14 FORD FUSIONS AND OTHERS THAT WERE RECALLED BUT NOT FOR MY VIN? HOW IS IT THAT I'M HAVING THIS PROBLEM THAT IS SIMILAR TO ONE ALREADY COVERED BY A RECALL, BUT NOT MY CAR? *TR

05/06/2020
Components: STRUCTURE
Incident Date: 05/05/2020
Crash: No
Fire: No
Vehicle Identification Number: 3FA6P0H78ER******
Summary

THE DRIVER SIDE DOOR WILL NOT LATCH CLOSED. *TR

05/06/2020
Components: POWER TRAIN
Incident Date: 05/05/2020
Crash: No
Fire: No
Vehicle Identification Number: 3FA6P0LU0ER******
Summary

TRANSMISSION FAILURE -TRANSFER SHAFT FAILURE CAUSED DESTRUCTION OF THE TRANSMISSION TSB-18-2328. *TR

04/27/2020
Components: UNKNOWN OR OTHER
Incident Date: 04/20/2020
Crash: No
Fire: No
Vehicle Identification Number: 3FA6P0H70ER******
Summary

DOOR LATCHES ARE NOT WORKING

04/24/2020
Components: STRUCTURE
Incident Date: 08/30/2019
Crash: No
Fire: No
Vehicle Identification Number: 3FA6P0K99ER******
Summary

PARKED VEHICLE. OPENED REAR DRIVER SIDE DOOR TO REMOVE ITEMS. CLOSE DOOR, AND WOULD NOT LATCH. MULTIPLE ATTEMPTS TO CLOSE AND LATCH. STILL WOULD NOT SECURE CLOSED. HAD A INDEPENDENT GARAGE REPAIR UNDER EXTENDED WARRANTY.

04/23/2020
Components: WHEELS
Incident Date: 04/22/2020
Crash: No
Fire: No
Vehicle Identification Number: 1FA6P0H71E5******
Summary

TL* THE CONTACT OWNS A 2014 FORD FUSION. THE CONTACT STATED THAT WHILE ATTEMPTING TO HAVE A SET OF TIRES INSTALLED ON THE VEHICLE, THE CONTACT WAS INFORMED BY THE MECHANIC THAT THE LUG NUTS WERE SWOLLEN. THE CONTACT WAS INFORMED OF POSSIBLE DAMAGES OR STRIPPING OF THE LUG NUTS IF AN ATTEMPT WAS MADE TO REMOVE THE WHEELS FROM THE VEHICLE. A DEALER WAS NOT CONTACTED. THE MANUFACTURER WAS CONTACTED AND INFORMED OF THE FAILURE, BUT OFFERED NO ADDITIONAL ASSISTANCE. THE APPROXIMATE FAILURE MILEAGE WAS 77,000.

04/23/2020
Components: STEERING
Incident Date: 03/10/2020
Crash: No
Fire: No
Vehicle Identification Number: 1FA6P0G72E5******
Summary

WHILE DRIVING THE STEERING WHEEL MOVES UP AND DOWN SIDE TO SIDE. HARD TO STEER WHILE DRIVING BECAUSE ITS LOOSE. TURING A CURVE OR DRIVING STRAIGHT WILL MAKE YOU NERVOUS. WITH THE STEERING WHEEL BEING LOOSE YOU HAVE TO HOLD A CERTAIN WAY SO IT WANT GO THE OPPOSITE DIRECTION

04/17/2020
Components: STEERING
Incident Date: 04/16/2020
Crash: No
Fire: No
Vehicle Identification Number: 3FA6P0H73ER******
Summary

TL* THE CONTACT OWNS A 2014 FORD FUSION. THE CONTACT STATED THAT WHILE DRIVING AT 30 MPH, THE POWER STEERING CEASED. THE CONTACT STATED THAT POWER ASSIST FAULT SERVICE REQUIRED MESSAGE WAS DISPLAYED ON THE INSTRUMENT PANEL. THE VEHICLE WAS NOT TAKEN TO BE DIAGNOSED NOR REPAIRED. A DEALER WAS NOT INFORMED OF THE FAILURE. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 109,419.

04/16/2020
Components: STRUCTURE
Incident Date: 03/17/2020
Crash: No
Fire: No
Vehicle Identification Number: 3FA6P0HD0ER******
Summary

MY BACK DRIVERS SIDE DOOR LATCH CAME OPEN WHILE DRIVING. I WAS DRIVING ON A HIGHWAY. THE DOOR WOULDN'T STAY CLOSED AND HAD TO REPLACE MY DOOR LATCH ACTUATOR.

04/13/2020
Components: STRUCTURE
Incident Date: 04/12/2020
Crash: No
Fire: No
Vehicle Identification Number: 3FA6P0HD3ER******
Summary

TL* THE CONTACT OWNS A 2014 FORD FUSION. THE CONTACT STATED THAT WHILE DRIVING ABOUT 20 MPH, THE DOOR AJAR WARNING LIGHT ILLUMINATED. AS THE CONTACT ATTEMPTED TO PULL OFF OF THE ROADWAY, THE FRONT DRIVER'S SIDE DOOR SWUNG OPEN. THE VEHICLE WAS TAKE TO AN UNKNOWN FORD DEALER, LOCATED IN BRADENTON, FLORIDA, WHERE IT WAS STATED THAT THERE WAS NO RECALL ON THE VIN. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE VEHICLE WAS NOT REPAIRED. THE FAILURE MILEAGE WAS APPROXIMATELY 29,000.

03/29/2020
Components: SERVICE BRAKES
Incident Date: 11/15/2019
Crash: No
Fire: No
Vehicle Identification Number: 3FA6P0H73ER******
Summary

ON NOVEMBER 15, 2019, I HAD A RECALL SERVICE CONDUCTED ON MY CAR TO COMPLY WITH FORD RECALL 19S16. HOWEVER, THE RECALL IS STILL OPEN FOR MY VEHICLE ACCORDING TO THE NHTSA WEBSITE. AS A US SERVICE MEMBER STATIONED OVERSEAS, I WILL NEED TO SHOW PROOF THAT I HAVE COMPLIED WITH THIS RECALL BEFORE I CAN SHIP THE VEHICLE BACK TO THE USA.

03/26/2020
Components: STRUCTURE
Incident Date: 03/16/2019
Crash: No
Fire: No
Vehicle Identification Number: 3FA6P0D94ER******
Summary

ON 6/29/17 I HAD A RECALL FOR THE DOOR LATCHES THEY WERE ALL REPLACED, I HAD 42,984 MILES, IN 2019 UNTIL NOW 2020 I HAVE COMPLAINED ABOUT MY DRIVER DOOR NOT LATCHING AND THE " DRIVER DOOR AJAR" MESSAGE APPEARS ON THE DASH I HAVE HAD A COUPLE OF TIMES WHERE I WAS DRIVING AND HAD TO PULL OFF TO CLOSE THE DOOR I TOOK IT A MONTH AGO WITH THIS COMPLAINT , BUT OF COURSE THEY COULDN'T DUPLICATE THE ISSUE, SO I CALLED A FORD REP CUSTOMER SERVICE, SHE SAID YOU HAVE TO TAKE IT TO THE DEALERSHIP I SAID I DID SEVERAL TIMES BUT IT DOESN'T DO IT FOR THEM, WELL NOW I SEE 2014 FORD FUSION IS HAVING ANOTHER RECALL FOR THE DOOR LATCHES BUT MINE ISN'T ONE OF THEM FOR THE RECALL, IT SHOULD BE BECAUSE I AND WHOEVER DRIVES MY CAR ARE IN DANGER OF THE DOOR FLYING OPEN AND SOMEONE FALLING OUT , SO I FEEL MY CAR SHOULD BE RECALLED AGAIN FOR FAULTY LATCHES

03/17/2020
Components: ENGINE
Incident Date: 03/17/2020
Crash: No
Fire: No
Vehicle Identification Number: 3FA6P0HD9ER******
Summary

2014 FORD FUSION, 1.5L ECOBOOST ENGINE, 92,500 MILES. COOLANT LEAKING INTO CYLINDERS CAUSING MISFIRE, WHITE SMOKE OUT EXHAUST. REPAIR SHOP RECOMMENDS REPLACING THE BLOCK, AT A COST OF ABOUT $5400.

03/16/2020
Components: STRUCTURE
Incident Date: 07/17/2019
Crash: No
Fire: No
Vehicle Identification Number: 3FA6P0H90ER******
Summary

TL* THE CONTACT OWNS A 2014 FORD FUSION. THE CONTACT STATED THAT WHILE DRIVING AT VARIOUS SPEEDS ON THREE SEPARATE OCCASIONS, A DOOR LATCH FAILURE OCCURRED WITHOUT WARNING. THE CONTACT STATED THAT THE FRONT PASSENGER DOOR FAILED TWICE, WHILE THE REAR PASSENGER DOOR ALSO EXPERIENCED A FAILURE. THE CONTACT TOOK THE VEHICLE TO POWER FORD LOCATED AT (1101 MONTAO RD NE, ALBUQUERQUE, NM 87107) AND THE VEHICLE WAS REPAIRED. THE CONTACT LINKED THE FAILURE TO NHTSA CAMPAIGN NUMBER: 17V210000 (LATCHES/LOCKS/LINKAGES) WITH THE FAILURE. THE MANUFACTURER HAD BEEN NOTIFIED OF THE FAILURE AND OFFERED NO ASSISTANCE. THE FAILURE MILEAGE WAS 44,800.

03/13/2020
Components: POWER TRAIN
Incident Date: 03/13/2020
Crash: No
Fire: No
Vehicle Identification Number: 3FA6P0UU0ER******
Summary

VEHICLE WAS UNABLE TO SHIFT OUT OF PARK, FOUND THAT THE SHIFTER CABLE BUSHING HAD BECOME DETACHED FROM THE TRANSMISSION AND IS VERY LOOSE.

03/11/2020
Components: FUEL/PROPULSION SYSTEM
Incident Date: 03/11/2019
Crash: No
Fire: No
Vehicle Identification Number: 3FA6P0HD9ER******
Summary

TL* THE CONTACT OWNS A 2014 FORD FUSION. THE CONTACT STATED THAT WHILE THE VEHICLE WAS IDLING, THE ACCELERATOR PEDAL WAS DEPRESSED AND THE VEHICLE HESITATED. THE CONTACT CONTACTED A CERTIFIED MECHANIC WHO INFORMED THE CONTACT THAT THE FUEL PUMP NEEDED TO BE REPLACED. THE VEHICLE HAD NOT BEEN REPAIRED. A DEALER WAS NOT CONTACTED OR NOTIFIED OF THE FAILURE. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 134,567.

03/06/2020
Components: STEERING
Incident Date: 03/04/2020
Crash: No
Fire: No
Vehicle Identification Number: 3FA6P0H9XER******
Summary

WAS DRIVING IN A SMALL CITY AT ABOUT 20 MILES AN HOUR. GOING AROUND A SLIGHT BEND, MY VEHICLE SUDDENLY BECAME IMPOSSIBLE TO STEER AND I ALMOST HIT INTO THE CURB ALONG SIDE THE ROAD. THE HILL ASSIST AND SERVICE ADVANCETRAC LIGHT CAME ON. I STOPPED THE VEHICLE, SHUT IT OFF AND TURNED IT BACK ON. THE WARNING LIGHTS STAYED ON, BUT I REGAINED MOST OF THE STEERING BACK. VEHICLE IS CURRENTLY HARD TO STEER AND THE WHEEL DOES NOT RETURN INTO PLACE SMOOTHLY AFTER TURNING. WHEN RETURNING INTO PLACE IT FEELS LIKE IT HAS RESISTANCE AND JERKS SLIGHTLY. I TOOK TO A LOCAL MECHANIC WHO ONLY HAD TIME TO LOOK OVER IT QUICKLY. HE TOLD ME THE CODE WAS FOR A STEERING ANGLE SENSOR AND AFTER RESETTING THE CODES, THE WARNING LIGHTS STAYED OFF BUT THE STEERING PROBLEMS DIDN'T GO AWAY. HE TOLD ME I HAD TO CONTACT A FORD DEALER TO READ THE CODE FURTHER. CONTACTED FORD AND THEY CANT FIT ME IN FOR TWO WEEKS. DO NOT CURRENTLY HAVE A VEHICLE...

02/28/2020
Components: STEERING
Incident Date: 02/22/2020
Crash: No
Fire: No
Vehicle Identification Number: 3FA6P0H70ER******
Summary

I WAS DRIVING AND RECEIVED A MESSAGE STATING THAT THERE WAS A POWER STEERING LOSS AND TO STOP; NOT SAFE.

02/26/2020
Components: STEERING,SUSPENSION,UNKNOWN OR OTHER
Incident Date: 05/13/2019
Crash: No
Fire: No
Vehicle Identification Number: 3FA6P0H92ER******
Summary

MY CAR CONTINUES TO SHIMMY AND SWAY WHEN DRIVING AT SPEEDS OVER 40 MPH AS IF I NEED AN ALIGNMENT. I HAVE CHANGED THE SWAY BAR LINKS, WHEEL BEARINGS HAD AN ALIGMENT AND PURCHASED NEW TIRES. EVERY THING DONE WAS RECOMMENDED BY JBA GLENBURNIE, WHERE I PURCHASED THE CAR IN APRIL OF 2019. I HAVE TAKEN IT TO MR. TIRE, FIRESTONE AND THE DEALER AND NO ONE CAN SEEM TO TELL ME WHAT THIS ISSUE IS. THIS VEHICLE IS NOT SAFE WITH THE ISSUES I AM HAVING. THE ONLY OTHER THING LEFT TO CHANGE IS THE UPPER AND LOWER CONTROL ARMS BUT FIRST I HAVE TO REPLACE THE FUEL SYSTEM. FOR SOME STRANGE REASON I DONT THINK ITS IN THE SUSPENSION I BELEIVE IT IS IN THE POWER STEERING COMPONETS OF THE VEHICLE. THIS REALLY HAS ME PUZZLED AND I FEEL LIKE IM BUILDING A NEW CAR

02/26/2020
Components: ENGINE
Incident Date: 06/20/2018
Crash: No
Fire: No
Vehicle Identification Number: 3FA6P0H70ER******
Summary

TL* THE CONTACT OWNS A 2014 FORD ESCAPE. THE CONTACT STATED THAT THE CHECK ENGINE WARNING LIGHT WAS ILLUMINATED. AFTER INSPECTING THE VEHICLE, THE CONTACT BECAME AWARE OF A COOLANT LEAK. AN UNKNOWN DEALER WAS CONTACTED AND THE CONTACT WAS INFORMED THAT THE VEHICLE WAS NOT INCLUDED IN NHTSA CAMPAIGN NUMBER: 12V551000 (ENGINE AND ENGINE COOLING) OR 12V431000 (ENGINE AND ENGINE COOLING). THE VEHICLE WAS NOT REPAIRED. THE VEHICLE WAS ALSO TAKEN TO AN INDEPENDENT MECHANIC BUT NO REPAIRS WERE PERFORMED. THE MANUFACTURER WAS NOT CONTACTED NOR NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 126,779.

02/25/2020
Components: UNKNOWN OR OTHER
Incident Date: 02/14/2020
Crash: No
Fire: No
Vehicle Identification Number: 3FA6P0H75ER******
Summary

THE AC CLUTCH FELL OUT OF MY CAR WHILE DRIVING DOWN THE ROAD CAUSING THE AC TO GO OUT. MECHANIC ADVISED THAT THE BOLT THAT WAS 'HOLDING' THIS PART IN WAS STILL THERE BUT CLUTCH WAS MISSING AND TORE THE BELT. SOUNDS LIKE A DEFECT.

02/25/2020
Components: STEERING
Incident Date: 02/11/2020
Crash: No
Fire: No
Vehicle Identification Number: 3FA6P0H73ER******
Summary

TL* THE CONTACT OWNS A 2014 FORD FUSION. CONTACT STATED THAT WHILE MAKING A LEFT TURN DRIVING 5 MPH, THE STEERING WHEEL CEASED AND BECAME DIFFICULT TO TURN. NO WARNING LIGHT ILLUMINATED. THE CONTACT MANAGED TO TURN THE STEERING WHEEL BACK STRAIGHT AND THE VEHICLE OPERATED NORMALLY. THE VEHICLE WAS TAKEN TO AL SPITZER FORD 3737 STATE RD, CUYAHOGA FALLS, OH 44223 , (330) 541-5664 WHERE THE VEHICLE WAS DIAGNOSED HOWEVER, THE TECHNICIAN WAS UNABLE TO DUPLICATE THE FAILURE. THE TECHNICIAN INFORMED THE CONTACT THAT THE STEERING GEAR NEEDED TO BE REPLACED. THE CONTACT REFERENCED NHTSA CAMPAIGN NUMBER: 19V632000 (STEERING) AS A POSSIBLE SOLUTION TO THE FAILURE HOWEVER, THE VIN WAS NOT INCLUDED. THE MANUFACTURER WAS INFORMED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 73,120.

02/25/2020
Components: POWER TRAIN
Incident Date: 10/24/2019
Crash: No
Fire: No
Vehicle Identification Number: 3FA6P0SU8ER******
Summary

TL* THE CONTACT OWNS A 2014 FORD FUSION. THE CONTACT STATED THAT THE TRANSMISSION EMITTED AN ABNORMAL GRINDING AND RUBBING SOUND ON THE PASSENGER'S SIDE DRIVE SHAFT OF THE TRANSMISSION. AN UNKNOW DEALER WAS CONTACTED AND THE CONTACT WAS PROVIDED A TECHNICAL SERVICE BULLETING FOR TRANSMISSION FAILURE. THE CONTACT WAS INFORMED THAT THE TRANSMISSION NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS CONTACTED AND INFORMED OF THE FAILURE. THE CONTACT WAS INFORMED THAT THE FIELD SERVICE ACTION FOR THE TRANSMISSION REPLACEMENT WAS EXCEEDED. THE APPROXIMATE FAILURE MILEAGE WAS 109,000.

02/23/2020
Components: SEAT BELTS
Incident Date: 11/24/2019
Crash: No
Fire: No
Vehicle Identification Number: 3FA6P0HD3ER******
Summary

2 WIRES THAT CONNECT TO THE SEAT BELT BUCKLE CAME OUT OF THEIR PLACE RESULTING IN THE AIRBAG LIGHT COMING ON.

02/11/2020
Components: ELECTRICAL SYSTEM,ELECTRONIC STABILITY CONTROL,SERVICE BRAKES
Incident Date: 02/11/2020
Crash: No
Fire: No
Vehicle Identification Number: 3FA6P0H78ER******
Summary

VEHICLE WAS STATIONARY FOOT ON BRAKES IN REVERSE. MY SISTER TOUCHED THE BACK OF THE CAR WITH HER HAND I HEARD A LOUD BEEEEEEEP THEN NEVER HEARD ANY SOUND AGAIN. NOT EVEN WHEN THE KEYS ARE LEFT IN THE IGNITION OR WHEN I'M UNBUCKLED. NOT A SINGLE SOUND. THEN 3 MONTHS LATER THE BRAKES WERE STALLING SO I GOT NEW ROTORS AND PADS AND THEY STILL STALL/ SHAKE. AS IF THAT WASN'T ENOUGH NOW IT JUST DOESN'T START: I'VE GOOGLED ALL THESE PROBLEMS AND I'M NOT THE ONLY ONE. FORD SHOULD NOT BE ALLOWED TO KEEP SELLING THE SAME BROKEN CARS.

02/11/2020
Components: POWER TRAIN
Incident Date: 01/27/2020
Crash: No
Fire: No
Vehicle Identification Number: 3FA6P0HD9ER******
Summary

TL* THE CONTACT OWNS A 2014 FORD FUSION. THE CONTACT STATED THAT AFTER THE VEHICLE WAS SHIFTED FROM PARK TO DRIVE, THE ACCELERATOR PEDAL WAS DEPRESSED HOWEVER, THE VEHICLE FAILED TO RESPOND. THE CONTACT STATED THAT THE VEHICLE STARTED TO VIBRATE WITH ABNORMAL SOUND COMING FROM THE VEHICLE. THERE WERE NO WARNING LIGHTS ILLUMINATED AT THE TIME OF FAILURE. ANTELOPE VALLEY FORD 1155 AUTO MALL DR, LANCASTER, CA 93534, WAS CONTACTED AND INFORMED OF THE FAILURE. THE CONTACT WAS INFORMED THAT SHE WOULD BE BETTER OFF GOING TO AN INDEPENDENT MECHANIC TO HAVE THE VEHICLE REPAIRED. JIM BURKE FORD 2001 OAK ST, BAKERSFIELD, CA 93301 WAS THEN CONTACTED AND THE CONTACT WAS INFORMED THAT THE VEHICLE WAS NOT SUBJECTED TO ANY RECALLS AND THAT REPAIRS WOULD HAVE TO PAY FOR OUT OF POCKET. THE VEHICLE WAS THEN TAKEN TO AN INDEPENDENT MECHANIC AND WAS INFORMED THAT THE TRANSMISSION NEEDED TO BE REPLACED OR REBUILT AT AN ESTIMATED COST OF $4,800. THE MANUFACTURER WAS CONTACTED AND INFORMED OF THE FAILURE. THE VEHICLE WAS NOT REPAIRED. THE FAILURE MILEAGE WAS UNKNOWN.

02/07/2020
Components: ELECTRICAL SYSTEM,ENGINE
Incident Date: 02/13/2019
Crash: No
Fire: No
Vehicle Identification Number: 3FA6P0K94ER******
Summary

THE PROBLEM BEGAN IN FEBRUARY 2019 WHEN THE DESCRIBED CAR BEGAN TO STALL WHILE IN DRIVE, REVERSE AND/OR PARK. CAR SHAKES VIOLENTLY AND THEN DIES STATING 'PRESS BRAKE TO START'. AFTER THE CAR IS PUT IN PARK, TURNED OFF AND BACK ON, CAR RESUMES NORMAL FUNCTION. AFTER FIRST TAKING IN THE CAR, THE TURBOCHARGER WAS FOUND TO BE THE CULPRIT. AFTER GETTING A VERY EXPENSIVE REPAIR DONE, THE PROBLEM RETURNED SHORTLY AFTER. TRAVELING ACROSS THE COUNTRY, THE PROBLEM HAPPENED AGAIN. AFTER RETURNING HOME AND HAVING MORE WORK DONE, THE PROBLEM CONTINUED TO HAPPEN. WHEN ON CITY ROADS, IN THE DRIVEWAY OR PARKING LOTS, THE STALLING CONTINUED. IN ONLY NINE MONTHS, THE NEW SPARK PLUGS NEEDED TO BE REPLACED AND TWO ENGINE COILS HAD FAILED. THEN AFTER THIS WORK WAS COMPLETED, THE PROBLEM CONTINUED BUT NO ENGINE LIGHT HAD COME ON. THEN IN DECEMBER 2019 THE CAR WAS TAKEN TO A FORD DEALERSHIP IN KANSAS TO BE DIAGNOSED. AFTER CLAIMING THE TRANSMISSION NEEDED WORK OR EVEN WORSE POSSIBLE REPLACEMENT, I WAS FACED WITH THE QUESTION OF WHETHER OR NOT TO KEEP THE CAR. AFTER THE CAR WAS FINISHED AT THE DEALERSHIP WITH NO REPAIR DONE OTHER THAN A RECALL, THE ENGINE LIGHT CAME ON AND THE PROBLEM BECAME WORSE: MORE FREQUENT AND MORE INTENSE SHAKING. AFTER MULTIPLE CALLS MADE TO THE DEALERSHIP TO INQUIRE ABOUT AFTER MARKET WARRANTY COVERAGE ON THE REPAIR, THE DEALERSHIP HAS NOT CALLED BACK.

01/30/2020
Components: LATCHES/LOCKS/LINKAGES
Incident Date: 09/01/2017
Crash: No
Fire: No
Vehicle Identification Number: 3FA6P0H78ER******
Summary

2014 FORD FUSION. CONSUMER WRITES IN REGARDS TO NO CHILD SAFETY LOCK ON PASSENGER SIDE OF VEHICLE AFTER SAFETY RECALL WAS PERFORMED. *LD *JS

01/30/2020
Components: ELECTRICAL SYSTEM
Incident Date: 01/30/2020
Crash: No
Fire: No
Vehicle Identification Number: 3FA6P0D99ER******
Summary

TL* THE CONTACT OWNS A 2014 FORD FUSION. THE CONTACT STATED WHEN ATTEMPTING TO START THE VEHICLE, HE DISCOVERED THE VEHICLE NEEDED TO BE JUMP STARTED BY ANOTHER VEHICLE. AFTER THE VEHICLE WAS TURNED OFF, THE CONTACT ATTEMPTED TO RESTART THE VEHICLE AND THE FAILURE REOCCURRED. THE DEALER WAS NOT NOTIFIED OF THE FAILURE. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS 90,251.

01/29/2020
Components: STRUCTURE
Incident Date: 01/17/2020
Crash: No
Fire: No
Vehicle Identification Number: 3FA6P0SU6ER******
Summary

IN A PREVIOUS RECALL FOR CERTAIN FOR FUSIONS MANUFACTURED FOR 2013 MODEL YEAR TO 31-OCT-2013. WE FIND THAT THE EXACT ISSUE/PROBLEM FOR WHICH THE FUSION WAS RECALLED IS EFFECTING OUR 2014 IN THE SAME EXACT WAY. *DT*JB IN ALL OF THE AFFECTED VEHICLES, THE DOOR LATCHES HAVE A PAWL SPRING TAB THAT MAY BREAK. THIS CONDITION WILL TYPICALLY PREVENT THE DOOR FROM LATCHING. IN CERTAIN SITUATIONS WHERE THE DOOR IS ABLE TO BE CLOSED, THE DOOR MAY UNLATCH WHILE DRIVING, INCREASING THE RISK OF INJURY. WHEN WE CALLED OUR LOCAL FORD DEALERSHIP WE WERE DIRECTED TO CALL FORDS CUSTOMER SOLUTIONS DEPARTMENT. WE WERE INFORMED OUR VEHICLE DID NOT HAVE THAT RECALL AND NOTHING COULD BE DONE IN LUE OF FIXING OUR ISSUE BY REPLACING THE DOORS LATCH. OUR PARTICULAR DOOR EFFECTED IS THE RIGHT, PASSENGER REAR. WE DID HAVE THE ISSUE REPAIRED BY A LICENSED AUTO SHOP. BUT THE FACT THAT THE SAME ISSUE, WHICH HAD A RECALL BY FORD, WAS TURNED DOWN AND NOT EVEN SUGGESTED TO HAVE A DEALERSHIP LOOK AT THE ISSUE AND REPORT BACK TO FORD CUSTOMER SOLUTIONS A COMPLETE INFORMED REPORT TO UNDERSTAND THE ISSUE AT HAND WOULD BE THE LEAST THEY COULD DO WITH REGARDS TO THE CUSTOMERS SAFETY. THE CURRENT RECALL CLEARLY EFFECTS MORE VEHICLES THAN FORD HAS EXPECTED. THIS IS WHY WE ARE REPORTING THIS ISSUE.

01/29/2020
Components: STEERING
Incident Date: 01/29/2020
Crash: No
Fire: No
Vehicle Identification Number: 3FA6P0T9XER******
Summary

2014 FORD FUSION ALL RECALLS HAVE BEEN DONE. WHILE TURNING A SLIGHT CORNER STEERING WHEEL LOCKED NO POWER STEERING FOR A SHORT DISTANCE, AFTER FINISHING THE CORNER STEERING WHEEL BEGAN TO WORK AGAIN. I CAN NOT AFFORD A $2000 DOLLAR REPAIR BILL ON SOMETHING THAT IS OBVIOUSLY A DEFECTIVE PART. RECALL THIS FORD BEFORE SOMEONE GETS KILLED. 82,000 KMS ON CAR WELL MAINTAINED NO OTHER ISSUES THUS FAR?

01/29/2020
Components: ELECTRICAL SYSTEM,UNKNOWN OR OTHER
Incident Date: 07/12/2019
Crash: No
Fire: No
Vehicle Identification Number: 3FA6P0HDXER******
Summary

MY 2014 FORD FUSION SE HAS A RECALL ON IT FOR THE BRUSHING TRANSMISSION CABLE. THIS HAS NOT BEEN FIXED AND WHILE I AM DRIVING MY CAR THROWS ITSELF INTO NEUTRAL AND STOPS IN THE MIDDLE OF THE ROAD. SO FAR IT HAS ONLY HAPPENED WHILE TURNING A CORNER. I AM WORRIED ABOUT WRECKING MY CAR. THIS RECALL CAME OUT ON JULY 17TH, 2018 AND I BOUGHT MY CAR SEPTEMBER 21, 2018. SO I NEVER RECEIVED THE RECALL IN THE MAIL. I LOOKED UP RECALLS ON MY VEHICLE AND FOUND THIS. EVEN THOUGH IT'S BEEN A WHILE SINCE I BOUGHT MY CAR, AM I STILL QUALIFIED FOR MY CAR TO GET FIXED WITH NO CHARGE TO ME?.

01/24/2020
Components: FUEL/PROPULSION SYSTEM
Incident Date: 01/22/2020
Crash: No
Fire: No
Vehicle Identification Number: 3FA6P0K92ER******
Summary

PURGE VALVE SOLENOID BAD CAUSING CAR TO SHUT OFF WHILE DRIVING. CHECK ENGINE LIGHT CAME ON. GOT CODE P144A

01/23/2020
Components: ENGINE
Incident Date: 01/18/2020
Crash: No
Fire: No
Vehicle Identification Number: 3FA6P0HD1ER******
Summary

TL* THE CONTACT OWNS A 2014 FORD FUSION. THE CONTACT STATED THAT THE VEHICLE VIBRATED ABNORMALLY WHILE DRIVING AT LOW SPEED. THE CHECK ENGINE LIGHT ILLUMINATED. THE VEHICLE WAS TAKEN TO THE WOODY SANDER FORD DEALER (513-541-5586, LOCATED AT 235 W MITCHELL AVE 6, CINCINNATI, OH 45232) WHERE IT WAS DIAGNOSED THAT THE ELECTRONIC PRESSURE SENSOR IN THE TRANSMISSION NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS APPROXIMATELY 63,000.

01/20/2020
Components: FUEL/PROPULSION SYSTEM
Incident Date: 01/19/2020
Crash: No
Fire: No
Vehicle Identification Number: 3FA6P0K99ER******
Summary

WHEN FUELING THE TANK VEHICLE WILL NOT STAY RUNNING. ENGINE STARTS AND THEN DIES. THIS GOES ON UP TO FIVE MINUTES THEN ENGINE STAYS RUNNING WITH NO CHECK ENGINE LIGHT ON. CHECK CODES THERE IS P1450 STORED. OTHER TIMES IT HAPPENS AFTER DRIVING AND TURNING ENGINE OFF AND THEN RE STARTING A FEW MINUTES LATER, SOMETIMES THE ENGINE STUTTERS AND DIES AFTER DRIVING WHICH CAN BE IN A PARKING LOT OR MAKE TO THE HIGHWAY STOP AT A STOP LIGHTS WHICH GETS REALLY SCARY WHEN OTHER TRAFFIC IS AROUND. I LOOK UP MY VIN FOR RECALLS IT SHOWS NONE. IT STARTING HAPPENING A WHILE BACK JUST ONCE IN A WHILE ACCURRENCE, NOW EVERYTIME I FILL UP.

01/16/2020
Components: POWER TRAIN,ELECTRICAL SYSTEM,FUEL/PROPULSION SYSTEM
Incident Date: 01/01/2020
Crash: No
Fire: No
Vehicle Identification Number: 3FA6P0HDXER******
Summary

THE CAR WILL PULSATE AND SHAKE WHEN DRIVING, THEN THE CHECK ENGINE LIGHT WOULD COME ON. YOU CAN'T ACCELERATE, LIKE THERE NO ACCELERATING IN THEN THE CAR CUT OFF, WHICH IS DANGER. I HAVE HAD THIS CAR FOR LESS THEN A YEAR, I JUST PAYED CLOSE TO 1,000 BUCKS GETTING IT FIX FROM HAVING ELECTRICAL PROBLEMS THAT MY WARRANTY DID NOT COVER. I HAD TO TAKE TO THE SHOP FOR THINGS THAT WAS OR RECALLED., IN NOW THIS. I THINK I WAS SELL A LEMON.

01/14/2020
Components: ELECTRICAL SYSTEM
Incident Date: 09/15/2019
Crash: No
Fire: No
Vehicle Identification Number: 1FA6P0HD9E5******
Summary

TL* THE CONTACT OWNS A 2014 FORD FUSION. THE CONTACT STATED THAT WHILE DRIVING AT LOW SPEEDS, THE VEHICLE STALLED WITHOUT WARNING. THE CONTACT WAS ABLE TO RESTART THE VEHICLE HOWEVER, THE FAILURE RECURRED. THE VEHICLE WAS TAKEN TO RUSSELL BARNETT FORD OF TULLAHOMA LOCATED AT 1106 E CARROLL ST, TULLAHOMA, TN 37388, (931)455-4564, TO BE DIAGNOSED. THE MECHANIC STATED THAT THE FAILURE WAS RELATED TO THE FUEL PUMP. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 147,000.

01/13/2020
Components: STEERING
Incident Date: 12/31/2019
Crash: No
Fire: No
Vehicle Identification Number: 1FA6P0H7XE5******
Summary

TL* THE CONTACT OWNS A 2014 FORD FUSION. THE CONTACT STATED THAT WHILE DRIVING AT APPROXIMATELY 30-35 MPH, WITHOUT WARNING, THE POWER STEERING BECAME INOPERABLE. THE CONTACT STATED THAT THE STEERING AND ELECTRONIC STABILITY WARNING LIGHT WERE ILLUMINATED AFTER THE FAILURE. THE CONTACT STATED THE VEHICLE BECAME DIFFICULT TO MANEUVER. THE VEHICLE WAS TURNED OFF AND RESTARTED AND OPERATED AS INTENDED. THE VEHICLE WAS TAKEN TO GENTILINI FORD, 555 JOHN S PENN BLVD, WOODBINE, NJ 08270, (609)861-0100, TO BE DIAGNOSED. THE CONTACT WAS INFORMED THAT THE STEERING GEAR NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE VEHICLE WAS NOT INCLUDED IN NHTSA CAMPAIGN NUMBER: 19V632000 (STEERING). THE MANUFACTURER WAS CONTACTED AND INFORMED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 64,300.

01/09/2020
Components: ELECTRICAL SYSTEM,VISIBILITY/WIPER
Incident Date: 01/09/2020
Crash: No
Fire: No
Vehicle Identification Number: 3FA6P0K9XER******
Summary

DROVE A SHORT DISTANCE TO MEET A FRIEND. WHEN I CAME OUT TO GO HOME MY DASH LIGHTS WOULD NOT WORK, DOOR CHIME AND SEAT PRESETS INOPERATIVE. ALSO DETERMINED ON THE WAY HOME THAT I HAD NO TURN SIGNALS, WINDOW CONTROLS, HIGH BEAMS OR RADIO. LOOKED ONLINE TO DISCOVER THAT FORDS ARE SUSCEPTIBLE TO ELECTRICAL ISSUES. THE LOW KEY BATTERY WARNING HAD BEEN ON ALL DAY PRIOR TO THIS HAPPENING. THIS IS VERY DANGEROUS AS IT IS WINTER HERE AND WE ARE EXPECTING RAIN AND SNOW.

01/03/2020
Components: STRUCTURE
Incident Date: 01/03/2020
Crash: No
Fire: No
Vehicle Identification Number: 3FA6P0K96ER******
Summary

THE PASSENGER DOOR WONT LATCH ON. I OPENED IT TO GET OUT AND AS I CLOSED THE DOOR IT STAYED OPEN, I TRIED AGAIN AND IT DID NOT WANT TO WORK, I FIGURED THE LATCH MIGHT OF GONE BAD AND I CHECKED AND SEVERAL FUSION HAD RECALLS FOR THIS BUT MINE DID NOT.

01/02/2020
Components: VEHICLE SPEED CONTROL,ENGINE
Incident Date: 12/01/2019
Crash: No
Fire: No
Vehicle Identification Number: 3FA6P0HD3ER******
Summary

TL* THE CONTACT OWNS A 2014 FORD FUSION. WHILE DRIVING, THE VEHICLE WOULD NOT IMMEDIATELY ACCELERATE WHEN DEPRESSING THE ACCELERATOR PEDAL. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC WHO DIAGNOSED THAT THE THROTTLE BODY WAS FAULTY AND NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. JIM TIDWELL FORD (2205 BARRETT LAKES BLVD, KENNESAW, GA) AND THE MANUFACTURER WERE CONTACTED. THE MANUFACTURER PROVIDED CASE NUMBER: CAS-25288711. THE FAILURE MILEAGE WAS 54,000.

12/28/2019
Components: POWER TRAIN
Incident Date: 12/01/2019
Crash: No
Fire: No
Vehicle Identification Number: 3FA6P0H7XER******
Summary

A PART FOR MY CARS 'SHIFTING CABLE' HAS BEEN RECALLED SEVERAL TIMES, PRIOR TO THE RECALL I HAD TO PERSONALLY PAY OUT OF POCKET TO REPLACE SAID SHIFTING CABLE. AT THIS TIME MY CAR CONTINUES TO HAVE SEVERE/DANGEROUS SHIFTING PROBLEMS. EX: WHEN I'M DRIVING AND IT'S NEEDS TO SHIFT GEARS THE CAR JERKS INCREDIBLY HARD. WHEN I STOP AT A STOP SIGN AND ATTEMPT TO ACCELERATE I GET NOTHING LIKE THE CAR HAS SHIFTED TO NEUTRAL. PEDAL TO THE FLOOR CAR WILL NOT GO. AS YOU CAN SEE THIS CAN/COULD CAUSE A SEVERE WRECK, HURTING MY SELF MY CHILDREN, AND OTHER DRIVERS. THIS PART I CAN NOT AFFORD TO REPLACE AS EVERY TIME I TAKE THE VEHICLE TO FORD THE PIECE THAT HAS BEEN RECALLED IS NOT SPECIFICALLY THE PROBLEM BUT IN THE SAME AREA. I'M AT A LOSS ON HOW TO HANDLE THE SITUATION. I'M REACHING OUT WITH GREAT CONCERN.

12/28/2019
Components: POWER TRAIN
Incident Date: 12/26/2019
Crash: No
Fire: No
Vehicle Identification Number: 1FA6P0HD9E5******
Summary

BUSHING WITH TRANSMISSION CABLE CAME OFF, WITH IT IN GEAR, EVEN THO SHIFTED INTO PARK, ITS A KNOWN RECALL ON OTHER MODELS BUT THIS ONE IS NOT RECALLED, AND I HAD TO PAY FOR THIS TO BE FIXED. NOT RIGHT

12/26/2019
Components: POWER TRAIN
Incident Date: 08/01/2019
Crash: No
Fire: No
Vehicle Identification Number: 3FA6P0HD4ER******
Summary

TL* THE CONTACT'S MOTHER OWNS A 2014 FORD FUSION. WHILE DRIVING AT VARIOUS SPEEDS OR WHILE THE VEHICLE WAS IDLING, IT WOULD STALL AND SHUT OFF WITHOUT WARNING. THE CONTACT STATED THAT THE VEHICLE DID NOT IMMEDIATELY RESTART AFTER EXPERIENCING THE FAILURE. THE CONTACT TOOK THE VEHICLE TO AN INDEPENDENT MECHANIC TWICE WHERE THE VEHICLE WAS SERVICED; HOWEVER, THE FAILURE CONTINUED EACH TIME. THE MANUFACTURER INFORMED THE CONTACT THAT THE VIN WAS NOT INCLUDED IN A RECALL. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE DEALER WAS NOT CONTACTED. THE FAILURE MILEAGE WAS 75,000.

12/22/2019
Components: ELECTRICAL SYSTEM,VISIBILITY/WIPER
Incident Date: 12/22/2019
Crash: No
Fire: No
Vehicle Identification Number: 3FA6P0LU0ER******
Summary

TURN SIGNALS SUDDENLY DID NOT FUNCTION/WIPERS ALSO NON -FUNCTION - STEERING WHEEL BUTTON CONTROLS - NON- FUNCTION DID SOME INTERNET RESEARCH AND SEVERAL HAD THE SAME ISSUE HAPPEN - SEVERAL FORD TECHS RESOLVED WITH CYCLING THE HIGH BEAMS ON THE VEHICLES- I DID THE SAME AND RESOLVED THE ISSUE AS WELL- THIS IS A SAFETY HAZARD AND FELLOW FORD FUSION OWNERS NEED TO BE ALERTED THIS CAN HAPPEN SUDDENLY .

12/18/2019
Components: STEERING,POWER TRAIN,SEAT BELTS
Incident Date: 12/18/2019
Crash: No
Fire: No
Vehicle Identification Number: 1FA6P0H70E5******
Summary

DIDN'T RECEIVE ANYTHING ABOUT THIS PROBLEM WHATSOEVER.

12/17/2019
Components: POWER TRAIN
Incident Date: 12/12/2019
Crash: No
Fire: No
Vehicle Identification Number: 1FA6P0HD9E5******
Summary

SHIFT CABLE KEEPS COMING OFF

12/13/2019
Components: STEERING
Incident Date: 12/12/2019
Crash: No
Fire: No
Vehicle Identification Number: 3FA6P0UU7ER******
Summary

ON 12/12/2019 WHILE BACKING DOWNHILL OUT OF MY DRIVEWAY, SEVERAL OF MY 2014 FORD FUSION HYBRID'S WARNING SYSTEM ALERTS FLASHED ON INCLUDING: POWER STEERING ASSIST FAILURE, ADVANCEDTRAC FAILURE AND HILL START ASSIST FAILURE. I IMMEDIATELY STOPPED THE ENGINE AND CONSULTED THE OWNER'S MANUAL WHICH ADVISED RESTARTING THE ENGINE AFTER WAITING AT LEAST 10 SECONDS. WHEN THE SAME SERIES OF ALERTS RECURRED, DESPITE THE LACK OF POWER STEERING I DROVE IT TO BORGMAN FORD MAZDA IN GRANDVILLE, MICHIGAN. TODAY, I WAS INFORMED THAT THE PROBLEM WAS DUE TO AN ELECTRONIC MALFUNCTION/FAILURE WITHIN THE POWER STEERING CONTROL MODULE. I WAS ALSO INFORMED THAT "FIX" WOULD NOT BE COVERED UNDER ANY FORD MOTOR WARRANTY OR RECALL AND THAT THE ESTIMATED COST OF REPAIR WAS $2200! CONTACTING FORD MOTORS' CUSTOMER SERVICE DIRECTLY PROVED FRUITLESS SINCE MY WIFE WAS TOLD THAT FORD MOTORS WAS UNABLE/UNWILLING TO OFFER ANY FINANCIAL ASSISTANCE BUT BUT THEY DID STRONGLY "SUGGEST" THAT WE HAVE THE REPAIR COMPLETED BUT TO "SAVE OUR RECEIPTS" JUST IN CASE AT SOME FUTURE TIME A RECALL FOR THIS SPECIFIC PROBLEM WAS ISSUED. ODOMETER MILEAGE- 39700. *** THIS VEHICLE WAS AFFECTED AND SERVICED FOR SAFETY RECALL NOTICE 18S08 / NHTSA RECALL 18V-167 (STEERING WHEEL ATTACHMENT BOLT REPLACEMENT) WHICH WAS PERFORMED ON 7/24/2018.

12/12/2019
Components: ENGINE
Incident Date: 10/27/2019
Crash: No
Fire: No
Vehicle Identification Number: 3FA6P0HD8ER******
Summary

TL* THE CONTACT OWNS A 2014 FORD FUSION. WHILE DRIVING 45 MPH, THE ENGINE COOLANT WARNING INDICATOR ILLUMINATED AND THE VEHICLE ENTERED INTO LIMP MODE. THE CONTACT WAS ABLE TO MOVE THE VEHICLE INTO A PARKING AREA. THE VEHICLE WAS TOWED TO HALL FORD NEWPORT NEWS (12896 JEFFERSON AVENUE, NEWPORT NEWS, VA 23608,(877) 398-22165) WHERE IT WAS DETERMINED THAT ENGINE COOLANT PENETRATED THE ENGINE BLOCK AND CYLINDERS. THE CONTACT STATED THAT THE ENGINE COOLANT FAILURE WAS REPAIRED PER A MANUFACTURER WARRANTED REPAIR WHEN THE VEHICLE WAS AT 80,410 MILES HOWEVER, THE REPAIR DID NOT CORRECT THE FAILURE. THE MANUFACTURER WAS CONTACTED AND PROVIDED CASE NUMBER: (24848748). THE VEHICLE WAS NOT REPAIRED. THE FAILURE MILEAGE WAS 124,998.

12/10/2019
Components: ELECTRICAL SYSTEM,ENGINE
Incident Date: 08/15/2019
Crash: No
Fire: No
Vehicle Identification Number: 3FA6P0HD2ER******
Summary

TL* THE CONTACT OWNS A 2014 FORD FUSION. WHILE DRIVING VARIOUS SPEEDS, THE VEHICLE STALLED. THE CONTACT STATED THAT THE FAILURE ALSO OCCURRED WHILE THE VEHICLE WAS STOPPED IN TRAFFIC. THE CONTACT STATED THAT THE NEEDLE FOR THE RPM GAUGE FLUCTUATED; HOWEVER, THE ENGINE DID NOT REV UP. THE VEHICLE STALLED, BUT WAS ABLE TO BE RESTARTED. THE VEHICLE WAS TAKEN TO CAPITAL FORD OF CHARLOTTE (5411 N TRYON ST, CHARLOTTE, NC 28213, (844) 242-1515) TO BE DIAGNOSED, BUT THE MECHANIC WAS UNABLE TO PROVIDE A PROGNOSIS FOR THE FAILURE. THE VEHICLE WAS NOT REPAIRED. THE CONTACT STATED THAT THE FAILURE WAS INTERMITTENT. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 100,000.

12/09/2019
Components: VEHICLE SPEED CONTROL,ENGINE,FUEL/PROPULSION SYSTEM
Incident Date: 10/12/2019
Crash: No
Fire: No
Vehicle Identification Number: 3FA6P0HD7ER******
Summary

MY CHECK ENGINE LIGHT CAME ON I HAD CAR TOWED TO FORD DEALERSHIP WAS TOLD THAT COOLANT SEEPED I TO MY ENGINE THIS WAS A RECALL BUT MY CARS BIN WAS NOT INCLUDED I WAS TOLD I OWED 7000 TO HAVE IT FIXED. I WILL OWE 10.000 ON LOAN. I PULLED OVER AND HAD CAR TOWED TO DEALERSHIP. WHEN I HAD MY OIL CHANGED I WAS TOLD MY CAR NEEDED COOLANT IT WAS EMPTY. WE ADDED COOLANT. THERE WAS NO COOLANT LEAKING FROM MY CAR

12/06/2019
Components: ENGINE
Incident Date: 08/01/2019
Crash: No
Fire: No
Vehicle Identification Number: 3FA6P0K98ER******
Summary

TL* THE CONTACT OWNS A 2014 FORD FUSION. AFTER DRIVING, PARKING, AND RESTARTING THE VEHICLE, IT HESITATED AND STALLED. THE VEHICLE WAS RESTARTED AND DRIVEN FIFTY FEET; HOWEVER, IT HESITATED AND SHUT OFF AGAIN. IN ADDITION, THE CHECK ENGINE WARNING INDICATOR ILLUMINATED. THE LOCAL DEALER AND MANUFACTURER WERE NOT CONTACTED. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE FAILURE MILEAGE WAS 40,000.

12/05/2019
Components: POWER TRAIN
Incident Date: 12/05/2019
Crash: No
Fire: No
Vehicle Identification Number: 3FA6P0H76ER******
Summary

MY SHIFTER CABLE BUSHING BROKE TODAY INSPITE OF GETTING THE RECALL(18S20) DONE LESS THAN FIVE MONTHS AGO(23JULY19) AT TOWN AND COUNTRY FORD AT BESSEMER, ALABAMA. FORTUNATELY THE VEHICLE WAS PARKED IN FRONT OF MY HOUSE AND WAS NOT IN MOTION. I FIGURED SOMETHING WAS OFF WHEN I THE GEAR SHIFTER MOVED MUCH SMOOTHER THAN NORMAL. WHEN I STEPPED ON THE GAS THE VEHICLE WOULDN'T MOVE. I REVVED A LITTLE MORE BUT NOTHING HAPPENED AND THEN I NOTICED THAT NONE OF THE GEARS SHOWED THAT THEY WERE ENGAGED IN MY GAGE CLUSTER. I IMMEDIATELY TURNED OFF THE VEHICLE AND POPPED THE HOOD AND FOUND WHAT THE ISSUE WAS. MY SHIFTER CABLE BUSHING WAS NOT IN PLACE. I VERIFIED MY PREVIOUS SERVICE RECORD(ATTACHED) TO MAKE SURE THE DEALER DID THE RECALL REPAIRS AND IT'S WAS DONE. BUT THE NEW BUSHINGS SNAPPED OFF TOO.

12/05/2019
Components: STEERING
Incident Date: 12/02/2019
Crash: No
Fire: No
Vehicle Identification Number: 3FA6P0H77ER******
Summary

WHILE DRIVING HOME FROM WORK I LOST ALL POWER STEERING COMPONENTS OF MY CAR. POWER STEERING ASSIST FAULT, HILLSIDE ASSIST FAULT, & SERVICE REQUIRED CAME UP ON DASH. 72K THIS HAPPENED AT. I HAD THE ORIGINAL RECALL DONE ON THE STEERING COLUMN BOLTS, BUT NOW, WHAT FORD SHOULD HAVE PREVENTED IN THE RECALL HAS HAPPENED.

12/05/2019
Components: POWER TRAIN
Incident Date: 11/05/2019
Crash: No
Fire: No
Vehicle Identification Number: 3FA6P0HD7ER******
Summary

TL* THE CONTACT OWNS A 2014 FORD FUSION. WHILE DRIVING 35 MPH, THE VEHICLE FAILED TO SWITCH GEARS. THE CONTACT PARKED IN A NEARBY PARKING LOT AND NOTICED A LEAK COMING ROM THE TRANSMISSION. THE CONTACT WAS ABLE TO ADD TRANSMISSION FLUID. THE CONTACT STATED THAT THE CHECK ENGINE WARNING INDICATOR ILLUMINATED. THE VEHICLE WAS TAKEN TO AUTONATION FORD MARIETTA (LOCATED AT 869 COBB PKWY SE, MARIETTA, GA 30060, (770) 674-6077) WHERE IT WAS DIAGNOSED THAT AN UNKNOWN COMPONENT NEEDED TO BE REPLACED. THE VEHICLE WAS REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 68,000.

12/04/2019
Components: STEERING
Incident Date: 11/19/2019
Crash: No
Fire: No
Vehicle Identification Number: 3FA6P0HD5ER******
Summary

TL* THE CONTACT OWNS A 2014 FORD FUSION. WHILE DRIVING, THE STEERING WHEEL BECAME DIFFICULT TO TURN. THE VEHICLE WAS TAKEN TO RANDALL REED'S PARK CITIES FORD OF DALLAS (3333 INWOOD RD, DALLAS, TX 75235, (214) 296-4416) WHERE IT WAS DIAGNOSED THAT THE GEAR BOLT WAS CORRODED AND NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE CONTACT RESEARCHED THE FAILURE ONLINE AND FOUND NHTSA CAMPAIGN NUMBER: 18V632000 (STEERING); HOWEVER, HIS VIN WAS NOT INCLUDED IN THE RECALL. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS APPROXIMATELY 101,400.

12/01/2019
Components: STEERING,POWER TRAIN,STRUCTURE
Incident Date: 11/30/2019
Crash: Yes
Fire: No
Vehicle Identification Number: 3FA6P0H79ER******
Summary

ITS BEEN 3 YEARS SINCE I HAVE HAD MY CAR AND I HAVE NOT BEEN NOTIFIED BY FORD THAT I HAVE A RECALL. NOT BY PHONE, EMAIL, OR EVEN IN PERSON. THE ONLY REASON I KNOW I HAVE THREE IS BECAUSE OF MY FAMILY MEMBER WHO NOTIFIED ME. I HAVE CALLED MULTIPLE FORD DEALERSHIPS TO COMPLAIN AND GET IT FIXED BUT THEY DON'T SEEM TO WANT TO HELP. EVERY TIME I GO OR CALL THEY TAKE MY NUMBER AND THAT IS IT. SO I JUST KEEP GOING TRUSTING THEY WILL CALL ME BACK. AND THIS WEEK MY CAR STARTS TO HAVE TROUBLES AND MY TRANSMISSION HARD SHIFTS INTO SECOND GEAR AND I DAMAGE THE FRONT AND BUMPER OF MY CAR. I TOOK IT TO MY LOCAL MECHANIC AND HE SAYS THE PROBLEM COMES FROM THE RECALLED PART. AND NOW MY CAR IS PARKED UNTIL I CAN GET IT FIXED AND I HAVE CALLED FORD AND THEY WONT HELP.

12/01/2019
Components: POWER TRAIN
Incident Date: 06/10/2019
Crash: No
Fire: No
Vehicle Identification Number: 3FA6P0H76ER******
Summary

AFTER MONTHS OF HARD SHIFTING AND SLIPPING, IN JUNE OF 2019...WITH ONLY 53,000 MILES ON THE CAR...THE TRANSMISSION POPPED OUT OF GEAR AND INTO NEUTRAL WHILE ON THE INTERSTATE, AND REFUSED TO GO BACK INTO GEAR. VEHICLE HAD TO BE COASTED, IN DANGEROUS FASHION AND IN TRAFFIC, OFF TO THE SIDE OF THE ROAD. VEHICLE LATER BEGAN SHIFTING OKAY (TEMPORARILY) AND NO CAUSE OR FIX COULD BE FOUND. FORD MOTOR COMPANY SENT US ON OUR WAY IN THE VEHICLE. THEN IN NOVEMBER OF 2019, WITH ONLY 65,000 MILES ON THE VEHICLE, THE VEHICLE BEGAN CLUNKING AND SPEWING TRANSMISSION FLUID EVERYWHERE WHICH DRIVING AROUND THE CITY. OUR LOCAL FORD SERVICE DEPARTMENT HAS DETERMINED THE VEHICLE NEEDS A COMPLETELY NEW TRANSMISSION. FMC IS ALSO REFUSING TO COVER THE COST OF REPAIR NOW THAT THE VEHICLE IS JUST BARELY OUT OF WARRANTY....EVEN THOUGH PROBLEMS WERE REPORTED WHILE THE VEHICLE WAS STILL UNDER WARRANTY. ATTACHED DOCUMENTS, AND INCIDENT INFORMATION (SPEED, MILEAGE) ARE IN REFERENCE TO THE FIRST INCIDENT.

11/25/2019
Components: LATCHES/LOCKS/LINKAGES
Incident Date: 10/15/2019
Crash: No
Fire: No
Vehicle Identification Number: 3FA6P0G77ER******
Summary

TL* THE CONTACT OWNS A 2014 FORD FUSION. THE CONTACT STATED THAT THE REAR DRIVER SIDE DOOR LATCH WAS DEFECTIVE AND WOULD NOT LATCH. THE DOOR AJAR WARNING INDICATOR WAS ILLUMINATED. THE CONTACT DISCOVERED NHTSA CAMPAIGN NUMBER: 17V210000 (LATCHES/LOCKS/LINKAGES); HOWEVER, REDLANDS FORD INC. (1121 W COLTON AVE, REDLANDS, CA 92374, (909) 793-3211) STATED THAT THE VIN WAS NOT INCLUDED IN THE RECALL. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE VEHICLE HAD NOT BEEN REPAIRED. THE FAILURE MILEAGE WAS APPROXIMATELY 110,000.

11/24/2019
Components: UNKNOWN OR OTHER
Incident Date: 11/24/2019
Crash: No
Fire: No
Vehicle Identification Number: 3FA6P0K91ER******
Summary

NO ENGINE LIGHT ON OR WARNING.. LOST POWER WILL DRIVING. WILL STUTTER THEN SHUT OFF WHILE DRIVING. DEALERSHIP WON'T DO ANYTHING BECAUSE THE ENGINE LIGHT ISN'T ON AND THEY DON'T HAVE A CODE. I HAVE READ MANY OTHERS FORD FUSIONS HAVING THIS SAME EXACT ISSUE. IT IS VERY SCARY AND MAKES ME TERRIFIED TO DRIVE MY CAR ANYWHERE. IT'S DOES THIS A FEW TIMES NOW!

11/20/2019
Components: ENGINE
Incident Date: 11/16/2019
Crash: No
Fire: No
Vehicle Identification Number: 3FA6P0HD1ER******
Summary

MY CAR'S ODOMETER READS 49,343 MILES AND THE WATER PUMP HAS ALREADY FAILED. I BELIEVE THIS PART MAY BE DEFECTIVE.

11/19/2019
Components: FUEL/PROPULSION SYSTEM
Incident Date: 11/19/2019
Crash: No
Fire: No
Vehicle Identification Number: 3FA6P0K93ER******
Summary

UPON APPLYING THE GAS AND ACCELERATING FROM A STOP OR IDLE POSITION AND SOMETIMES AT SPEED, MY 2014 FUSION WILL SPUTTER WITH JERKING MOTION WHILE LOSING RPMS AND POWER BEFORE STALLING ALTOGETHER. IT HAS HAPPENED MORE FREQUENTLY AND TODAY IT OCCURRED MULTIPLE TIMES, IN SEVERAL INSTANCES WHEN ENTERING TRAFFIC FROM A SIDE ROAD. THIS CREATES A SIGNIFICANT POTENTIAL FOR AN ACCIDENT TO OCCUR AS THE CAR SUDDENLY STALLS WHILE CARS ARE APPROACHING AND MOST LIKELY NOT ANTICIPATING MY VEHICLE TO COME TO A STOP. MY ONLY RECOURSE IS TO SHIFT THE CAR TO PARK AND ATTEMPT TO RESTART, WHICH THUS FAR HAS WORKED; THOUGH, THE CAR IS A BIT DIFFICULT TO START AFTERWARD. THERE'S A HESITATION TO START AFTERWARD, AS IF THERE'S NO FUEL, BUT NOT LIKE AN ELECTRICAL OR STARTER ISSUE.

11/17/2019
Components: STEERING,VEHICLE SPEED CONTROL,ELECTRONIC STABILITY CONTROL
Incident Date: 10/01/2019
Crash: No
Fire: No
Vehicle Identification Number: 3FA6P0UU5ER******
Summary

STEERING WHEELS LOOKS WHILE ON DRIVE AND ALL TRACK CONTROL LIGHTS LIGHT UP MAKING IT HARD TO CONTROL THE WHEEL. IT ALSO SLOWS THE CAR DOWN.

11/14/2019
Components: UNKNOWN OR OTHER
Incident Date: 11/13/2019
Crash: No
Fire: No
Vehicle Identification Number: 3FA6P0LU8ER******
Summary

DRIVER SIDE DOOR OPENED WHILE DRIVING ON A CITY STREET AND IT WOULDN'T LATCHED OR CLOSED. I HAD TO TIE A ROPE TO DRIVE IT TO DEALERSHIP.

11/14/2019
Components: POWER TRAIN
Incident Date: 11/13/2019
Crash: Yes
Fire: No
Vehicle Identification Number: 3FA6P0870ER******
Summary

TL* THE CONTACT OWNS A 2014 FORD FUSION. WHILE THE CONTACT WAS ATTEMPTING TO SWITCH THE GEAR SHIFTER FROM DRIVE INTO PARK, THE TRANSMISSION ERRONEOUSLY BECAME STUCK IN THE REVERSE POSITION. AS A RESULT, THE VEHICLE CRASHED INTO A NEARBY RESIDENCE. THERE WERE NO INJURIES AND A POLICE REPORT WAS NOT FILED. IT WAS DISCOVERED THAT THE TRANSMISSION CABLE BUSHING HAD FAILED. AN UNKNOWN DEALER WAS NOTIFIED OF THE FAILURE. THE MANUFACTURER WAS NOT NOTIFIED. THE FAILURE MILEAGE WAS 139,576. THE VIN WAS INVALID.

11/12/2019
Components: UNKNOWN OR OTHER
Incident Date: 11/04/2019
Crash: No
Fire: No
Vehicle Identification Number: 3FA6P0HD3ER******
Summary

THE 2014 FORD FUSION THAT I HAVE HAS BEEN CUTTING COMPLETELY OFF WITHOUT WARNING IN THE MIDDLE OF BUSY INTERSECTION, LEAVING MYSELF, CHILDREN AND OTHERS IN A HIGH POSITION TO BE SEVERLY INJURED EVEN KILLED. THIS IS VERY DANGEROUS AND VERY CONCERNING AND THESE VEHICLES NEED TO BE RECALLED. I TOOK THE CAR BACK TO THE LOCAL DEALERSHIP AND THEY HAVE STATED THAT THEY CAN NOT FIND AN ISSUE BECAUSE ONCE AGAIN THERE ARE NO ALERTS OR WARNING SIGNS COMING ON. THE VEHICLE IS IN MOTION AT ALL TIMES WHEN IT CUTS OFF THERE IS NO WARNING NO ALERTS NOTHING IT JUST CUTS OFF ON HIGHWAY ON BUSY INTERSECTIONS ITS VERY ALARMING AND DANGEROUS. THERE HAVE BEEN MANY PEOPLE ON A GOOGLE SEARCH THAT HAVE COMPLAINED ABOUT THE SAME ISSUE I AM HAVING AND NOTHING HAS BEEN DONE. I AM PREPARED TO SEEK AN ATTORNEY FOR THIS ISSUE IF NEEDED BUT THIS HAS TO BE TAKEN CARE OF IMMEDIEATELY BEFORE SOMEONE IS SEVERLY INJURED OR DIES. THE SPEED CAN VERY BEFORE THIS IS HAPPENING ANYWHERE FROM 35-75 JUST DEPENDS WHERE I AM

11/11/2019
Components: STEERING
Incident Date: 11/10/2019
Crash: No
Fire: No
Vehicle Identification Number: 3FA6P0HD3ER******
Summary

DRIVING CAR AND "POWER STEERING FAILURE" NOTIFICATION CAME UP ON THE CONSOLE. IMMEDIATELY WAS VERY DIFFICULT TO TURN STEERING WHEEL. STRUGGLED TO GET THE CAR HOME AND OFF THE ROAD. SEARCHED THE ISSUE AND SAW A RECALL FOR 2010-2013 VEHICLES AT SIMILAR MILEAGE POINT.

11/10/2019
Components: UNKNOWN OR OTHER
Incident Date: 11/08/2019
Crash: No
Fire: No
Vehicle Identification Number: 3FA6P0K90ER******
Summary

PURGE VALVE NOT FUNCTIONING PROPERLY. CHECK ENGINE LIGHT LUMINATED. SAFETY RECALL FOR SPUTTERING REQUESTED AS THE CAR COULD BECOME INOPERABLE UNTIL REPLACED.

11/09/2019
Components: POWER TRAIN
Incident Date: 09/01/2019
Crash: No
Fire: No
Vehicle Identification Number: 3FA6P0LU4ER******
Summary

KNOCKING NOISE WHEN PRESSING GAS PEDAL TO PUT CAR IN MOTION. KNOCKING NOISE WHEN SHIFTING FROM DRIVE TO REVERSE AND VISE VERSA (NO GAS). KNOCK WHEN ACCELERATING AFTER ROUNDING A TURN. NOISE IS LIGHT ENOUGH THAT IT IS MOSTLY DISCERNIBLE WHEN THERE IS LOW ROAD NOISE, SUCH AS BEGINNING FROM A STOP OR WHEN IN ELECTRIC MODE.

11/08/2019
Components: STEERING
Incident Date: 10/21/2019
Crash: No
Fire: No
Vehicle Identification Number: 3FA6P0G73ER******
Summary

I WAS TAKING MY BABY TO DAYCARE AND MY CAR JUST STOPPED STEERING....

11/08/2019
Components: STEERING
Incident Date: 10/19/2019
Crash: No
Fire: No
Vehicle Identification Number: 3FA6P0HD6ER******
Summary

THE POWER STEERING OF THE CAR DOES NOT WORK ! I WAS COMING DOWN A MOUNTAIN AND I FINALLY GOT HOME PARKED MY CAR. WHEN I CAME BACK TO GET IN THE POWER STEERING WAS LOST! I COULD'VE BEEN SERIOUSLY INJURED IF THE POWER STEERING WOULD'VE BEEN LOST WHILE DRIVING. I SEE THIS RECALL IN THESE CARS RECENTLY

11/06/2019
Components: STRUCTURE
Incident Date: 11/06/2019
Crash: No
Fire: No
Vehicle Identification Number: 3FA6P0H74ER******
Summary

THE REAR PASSENGER DOORS LATCH WILL NOT WORK THE KEEP DOOR CLOSED. I JUST GOT HOME FROM TOWN AND UN BUCKELED MY 4 YR OLD DAUGHTER AND WHEN I WENT TO CLOSE THE DOOR IT WOULDNT STAY SHUT. THE HAPPEND AROUND AROUND 3:50 PM ON 11/07/2019 I WILL BE TAKING IT TO OUR LOCAL FORD DEALERSHIP TOMORROW MORNING

11/05/2019
Components: STEERING
Incident Date: 11/04/2019
Crash: No
Fire: No
Vehicle Identification Number: 3FA6P0H78ER******
Summary

TL* THE CONTACT OWNS A 2014 FORD FUSION. WHILE DRIVING APPROXIMATELY 45 MPH, THE STEERING WHEEL SUDDENLY BECAME VERY DIFFICULT TO TURN IN EITHER DIRECTION AND 'STEERING ASSIST FAULTY, SERVICE REQUIRED' AND 'SERVICE ADVANCETRAC' WERE DISPLAYED. AFTER TURNING THE VEHICLE OFF AND RESTARTING THE ENGINE, THE VEHICLE RESUMED NORMAL OPERATION. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC, BUT WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE CONTACT WAS INFORMED THAT THE VIN WAS NOT INCLUDED IN NHTSA CAMPAIGN NUMBER: 19V632000 (STEERING), ALTHOUGH THE VEHICLE EXPERIENCED THE SAME FAILURE LISTED IN THE RECALL. THE LOCAL DEALER WAS NOT NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 92,000.

11/04/2019
Components: WHEELS
Incident Date: 11/03/2019
Crash: No
Fire: No
Vehicle Identification Number: 3FA6P0HD2ER******
Summary

I HIT A HUGE POTHOLE THAT BLEW MY TIRE ON INTERSTATE 57 SOUTH BOUND NEAR MONEE (APPROXIMATELY 2 MILES NORTH OF THE PEOTONE EXIT).

11/01/2019
Components: STEERING
Incident Date: 10/31/2019
Crash: No
Fire: No
Vehicle Identification Number: 3FA6P0HD0ER******
Summary

TL* THE CONTACT OWNS A 2014 FORD FUSION. WHILE DRIVING APPROXIMATELY 30 MPH, THE STEERING WHEEL SUDDENLY JERKED TWICE AND THE POWER STEERING FAILED. THE STEERING ASSIST FAULT AND ANOTHER UNKNOWN WARNING INDICATOR ILLUMINATED IMMEDIATELY AFTERWARDS. THE CONTACT PULLED THE VEHICLE OVER TO THE SIDE OF THE ROAD AND TURNED OFF THE ENGINE. THE CONTACT'S HUSBAND GOT IN THE DRIVER'S SEAT AND RESTARTED THE VEHICLE; HOWEVER, THE FAILURE CONTINUED. THE CONTACT'S HUSBAND PROCEEDED TO DRIVE HOME. THE CONTACT HAD NOT CONTACTED THE DEALERSHIP. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE VIN WAS EXCLUDED FROM NHTSA CAMPAIGN NUMBER: 19V632000 (STEERING). THE DEALER AND MANUFACTURER WERE NOT NOTIFIED. THE APPROXIMATE FAILURE MILEAGE WAS 70,000.

11/01/2019
Components: POWER TRAIN
Incident Date: 10/15/2019
Crash: No
Fire: No
Vehicle Identification Number: 1FA6P0HD7E5******
Summary

WHILE IN MOTION ON MAJOR INTERSTATE THE VEHICLE LOST ACCELERATION CAUSING TRAFFIC TO SWERVE AROUND VEHICLE AS IT SLOWED TO A STOP. THE VEHICLE WAS RUNNING BUT WOULD NOT MOVE IN ANY GEAR SELECTED. THE VEHICLE HAD TO BE TOWED AND LEFT MY FAMILY STRANDED ON THE SHOULDER. THE DEALER INFORMED ME THE TRANSMISSION FAILED BEFORE FIRST RECOMMENDED SERVICE OF 150,000 MILES OF SERVICE. UNABLE TO CHECK FLUID DUE TO NO DIPSTICK ON THE MODEL ATTACHED TO THE 1.5L ENGINE. DEALER CLAIMS TRANS PUMP WENT OUT CAUSING FAILURE.

10/31/2019
Components: FUEL/PROPULSION SYSTEM
Incident Date: 07/21/2019
Crash: No
Fire: No
Vehicle Identification Number: 1FA6P0HD3E5******
Summary

GAS TANK MAKES A LOUD TAPPING NOISE AT LOW SPEEDS WHEN THE GAS TANK IS OVER 3/4 FULL.

10/29/2019
Components: STRUCTURE
Incident Date: 10/28/2019
Crash: No
Fire: No
Vehicle Identification Number: 3FA6P0H77ER******
Summary

DOOR DOES NOT LATCH WHEN CLOSING.

10/28/2019
Components: STEERING
Incident Date: 03/27/2019
Crash: No
Fire: No
Vehicle Identification Number: 1FA6P0H71E5******
Summary

POWER STEERING CONTROL MODULE IS MALFUNCTIONING. THIS IS CAUSING MY STEERING TO ACT ON IT'S OWN. THE CAR AT TIMES WILL TRY TO TURN ON IT'S OWN, OTHER TIMES IT TRIES TO COUNTER STEER WHILE GOING AROUND BENDS. THE FASTER YOU GO THE WORSE IT GETS.

10/28/2019
Components: POWER TRAIN
Incident Date: 03/20/2019
Crash: No
Fire: No
Vehicle Identification Number: 1FA6P0H71E5******
Summary

TRANSMISSION HAS A HUGE DELAY WHEN CALLING FOR POWER, WONT DOWNSHIFT WHEN IT SHOULD, SHIFTS HARD AT TIMES RANDOMLY. DELAY CAUSES ENGINE WIND UP AND SUDDEN BURSTS OF ACCELERATION MAKING STOPPING A LOT HARDER AND ROUGHER.

10/24/2019
Components: POWER TRAIN,ELECTRICAL SYSTEM,ENGINE
Incident Date: 10/11/2019
Crash: No
Fire: No
Vehicle Identification Number: 3FA6P0H7XER******
Summary

I PURCHASED MY FORD WHILE IT WAS STILL UNDER THE WARRANTY. I TOOK IT TO A DEALER BECAUSE I WAS LOSING POWER WHILE DRIVING IN A CERTAIN GEAR AT A CERTAIN RPM AFTER THE ENGINE WAS RUNNING FOR ABOUT 30 MINUTES. I WAS TOLD IT WAS A WIRING ISSUE WHICH I HAD THE DEALER FIX. BY THIS TIME I WAS CLOSE TO THE WARRANTY BEING UP. IT DIDNT FIX THE ISSUE. THE VEHICLE LOSES POWER INTERMITTENTLY OR STUTTERS. I GET P0352 CODES. I HAVE BEEN DEALING WITH IT BECAUSE IT IS INTERMITTENT BUT RECENTLY THE WIRING HARNESS MELTED ON AN IGNITION COIL. I HAVE REPLACED THE IGNITION COILS, THE PIG TAIL, THE SPARK PLUGS, CHANGED TRANSMISSION FLUID, RECHECKED ALL THE CABLES, AND ONCE THE DEALER REPROGRAMMED THE PCM. IT HAS TO BE THE TRANSMISSION BUT BECAUSE IT IS INTERMITTENT THE DEALER CANT FIND ANYTHING WRONG. I ACTUALLY LOST POWER ONCE AT LOW SPEEDS AFTER THE TRANSMISSION SLIPPED AND DINGED A POLL CAUSING A DENT IN MY CAR. THANKFULLY I ONLY LOST POWER ONCE ON THE HIGH WAY AND NO ONE HIT ME. SINCE I AM OUT OF WARRANTY I AM FORCED TO FIND THE CAUSE AND FIX IT MYSELF. I DO NOT HAVE 4 GRAND FOR A NEW TRANSMISSION INSTALL. MY RESEARCH SHOWS THAT FORD HAS THREE ISSUES WITH MY YEAR. 1. IGNITION COILS OVER HEATING DUE TO BAD PCMS OR PROGRAMMING 2. TRANSMISSION BUBBLES OR TEARS FORMING IN THE RINGS 3. CABLE CONTROLS ON THE TRANSMISSIONS. I AM OUT OF OPTIONS AND DONT KNOW WHAT TO DO SO I FIGURE I WOULD WARN OFF OTHERS. DONT BY A FORD WITH THE 6F35 TRANSMISSION UNLESS IT IS A LATER YEAR. I HEAR THE 2019 HAS IT FIXED AND I WISH I COULD HAVE ONE OF THOSE BUT THE BEST I CAN DO IS WARN OTHERS. I AM STUCK. 2 YEARS OF MY LIFE WASTED.

10/21/2019
Components: AIR BAGS
Incident Date: 10/19/2019
Crash: No
Fire: No
Vehicle Identification Number: 3FA6P0HD9ER******
Summary

TL* THE CONTACT OWNS A 2014 FORD FUSION. WHILE THE CONTACT WAS SEATED IN THE FRONT PASSENGER SEAT, THE PASSENGER SIDE AIR BAG INFLATOR DISLODGED AND WAS LYING ON THE FLOORBOARD. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. A DIAGNOSTIC APPOINTMENT WAS SCHEDULED WITH SUNLAND FORD (15330 PALMDALE RD, VICTORVILLE, CA 92392, (760) 241-7751). THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOT INFORMED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 119,000.

10/14/2019
Components: STRUCTURE
Incident Date: 10/03/2019
Crash: No
Fire: No
Vehicle Identification Number: 3FA6P0H72ER******
Summary

10/3/19 MY 17 YEARS OLD DAUGHTER DROVE HER 2014 FORD FUSION HOME TO CHANGE FOR WORK. UPON LEAVING TO DRIVE TO WORK HER DRIVER DOOR WOULD NOT LATCH TO STAY CLOSED. CALLED THE LOCAL FORD DEALERSHIP TO BE TOLD THE VIN NUMBER WAS NOT PART OF A RECALL. HAD THE DOOR FIXED WITH A RELIABLE MECHANIC, $386.59. PICKED THE CAR UP ON 10/6/19. MY DAUGHTER DROVE TO A FRIEND'S HOUSE, PICKING UP TWO FRIEND'S, ONE RIDING IN THE FRONT PASSENGER SIDE AND THE OTHER IN THE REAR DRIVER SIDE. WHILE MAKING A TURN, THE REAR DRIVER SIDE DOOR FLEW OPEN WHILE DRIVING IN THE RESIDENTIAL NEIGHBORHOOD, STARTLING HER FRIEND. THANKFULLY, THEY HAD NOT GOTTEN TO THE HIGHWAY YET! ANOTHER RETURN TRIP TO THE MECHANIC, $594.66. I AM AWARE OF ISSUES WITH FORD FUSION AND LINCOLN MKZ FROM 2013 TO 2014 AND FORD FIESTA FROM 2011 TO 2014 REGARDING DEFECTIVE LATCHES ALLOWING DOORS TO OPEN UNEXPECTEDLY. IF THIS IS A CONCERN WITH THE NHTSA TO TAKE SAFETY PRECAUTIONS, WHY IS OUR VIN NOT PART OF A RECALL? CLEARLY IT IS A KNOWN PROBLEM WITH FORD AND WE SHOULD BE PROTECTED BY THEM. ATTACHED ARE PHOTOS OF THE DEFECTIVE PART MISSING THE PLASTIC PIECE TO HOLD THE BOLT IN PLACE TO SECURE THE DOOR TO BE CLOSED. TO HAVE THIS HAPPEN TO TWO DOORS WITHIN DAYS OF EACH OTHER AND NOT TO BE A PART OF A RECALL IS UNACCEPTABLE. WHAT'S IT GOING TO TAKE, A SERIOUS INJURY OR DEATH??*DT *TP

10/13/2019
Components: ENGINE
Incident Date: 10/04/2019
Crash: No
Fire: No
Vehicle Identification Number: 3FA6P0HD9ER******
Summary

WHILE DRIVING THE VEHICLE ON THE HIGHWAY AFTER DRIVING FOR 4 HOURS THE COOLANT OVERHEATING LIGHT FLASHED ON BUT WENT OFF THE TEMP GAUGE WENT FROM COOL TO HOT AND BACK TO COOL. CAR SPUTTERED LIKE IT WAS GOING TO STALL I PUSHED ON GAS TO KEEP IT FROM CUTTING OUT BUT I HAD GAS PEDAL ALL THE WAY DOWN AND IT BARELY GAVE IT A BOOST CAR RELUCTANTLY KEPT MOVING UNTIL ABOUT 45 MIN DOWN THE ROAD THE COOLANT OVERHEATING LIGHT STAYED ON AND CAR SPUTTERED AND TOTALLY DIED. NEXT DAY WAS TOWED AND THEY REPLACED THE OXYGEN SENSOR. CAR WAS LOW ON COOLANT BUT THEY COULDN'T FIND A LEAK. WAS ABLE TO DRIVE FOR 2 DAYS BEFORE EVERYTHING HAPPENED AGAIN. OUR REPAIR MAN SAID WE NEED TO TAKE IT TO THE FORD DEALER WHICH WE WILL DO THIS WEEK WITH NOT MUCH HOPE DUE TO PREVIOUS VISITS WITH FORD. CODES ENGINE COOLANT OVER TEMPERATURE CONDITION, CYLINDER 4 MISFIRE DETECTED, MISFIRE DETECTED ON STARTUP( FIRST 1000 REVOLUTIONS)

10/07/2019
Components: STEERING
Incident Date: 09/23/2019
Crash: No
Fire: No
Vehicle Identification Number: 3FA6P0HD4ER******
Summary

TL* THE CONTACT OWNS A 2014 FORD FUSION. WHILE DRIVING 45 MPH, THE STEERING WHEEL SEIZED AND THE POWER STEERING AND TRACTION CONTROL WARNING INDICATORS ILLUMINATED. THE CONTACT WAS ABLE TO COAST THE VEHICLE OVER TO THE SIDE OF THE ROAD AND POWER OFF THE ENGINE. THE VEHICLE WAS RESTARTED, BUT THE FAILURE RECURRED. THE CONTACT STATED THAT HE DROVE THE VEHICLE WITHOUT POWER STEERING TO HIS RESIDENCE. THREE DAYS LATER, THE VEHICLE WAS TAKEN TO YUCCA VALLEY FORD CENTER (57927 TWENTYNINE PALMS HIGHWAY, YUCCA VALLEY, CA 92284, (760) 365-2353), BUT WAS NOT DIAGNOSED OR REPAIRED. THE VEHICLE WAS LATER TAKEN TO AN INDEPENDENT MECHANIC WHERE IT WAS DIAGNOSED THAT THE EPAS SYSTEM HAD MULTIPLE FAILURES AND THE ELECTRICAL STEERING SYSTEM NEEDED TO BE REPLACED. THE TECHNICIAN INFORMED THE CONTACT THAT HE WOULD NEEDED TO TEAR DOWN THE RACK AND PINION FOR THE REPAIR. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE AND REFERRED THE CONTACT TO THE DEALER. THE FAILURE MILEAGE WAS APPROXIMATELY 57,946.

10/06/2019
Components: POWER TRAIN
Incident Date: 10/06/2019
Crash: No
Fire: No
Vehicle Identification Number: 3FA6P0HD7ER******
Summary

I PUT MY VEHICLE IN PARK BUT MY CAR WAS STILL IN REVERSE. I GOT OUT OF THE VEHICLE AND IT STARTED TO ROLL AWAY. THE SHIFTER SAID PARK BUT THE CAR WAS IN REVERSE. I HAD TO PUT THE EMERGENCY BRAKE ON AND EVENTUALLY TOW MY VEHICLE HOME.

10/04/2019
Components: UNKNOWN OR OTHER
Incident Date: 05/20/2019
Crash: No
Fire: No
Vehicle Identification Number: 3FA6P0H7XER******
Summary

WATER LEAK FROM THE SUNROOF, CAUSING WATER STAINS OVER THE PASSENGER VISOR DOWN, DOWN THE DOOR FRAME, INTO THE PASSENGER FLOOR. THE DEALERSHIP WAS UNABLE TO FIX OR LOCATE THE PROBLEM, LEAKS EVERY TIME IT RAINS.

10/04/2019
Components: STRUCTURE,LATCHES/LOCKS/LINKAGES
Incident Date: 10/03/2019
Crash: No
Fire: No
Vehicle Identification Number: 3FA6P0H7XER******
Summary

TL* THE CONTACT OWNS A 2014 FORD FUSION. THE CONTACT STATED THAT THE FRONT PASSENGER DOOR FAILED TO CLOSE AND WAS INOPERABLE. THERE WERE NO WARNING INDICATORS ILLUMINATED. THE CONTACT CALLED PHIL LONG FORD OF DENVER AT (303) 557-5913 (7887 W TUFTS AVE, DENVER, CO 80123) AND INFORMED THEM OF THE FAILURE. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS CONTACTED AND DID NOT ASSIST. THE CONTACTED STATED THAT THE FAILURE WAS SIMILAR TO NHTSA CAMPAIGN NUMBER: 15V246000 (LATCHES/LOCKS/LINKAGES). THE FAILURE MILEAGE WAS 60,000.

10/04/2019
Components: STRUCTURE
Incident Date: 10/02/2019
Crash: No
Fire: No
Vehicle Identification Number: 3FA6P0K90ER******
Summary

I HAVE EXPERIENCED AN ISSUE WITH MY DOOR LATCH ON MY VEHICLE TWICE. THE FIRST TIME THE ISSUE OCCURRED WAS ABOUT 2 YEARS AGO ON MY FRONT DRIVER SIDE DOOR. THE DOOR LATCH REMAINED OPEN AND DID NOT LOCK SHUT WHEN CLOSING THE DOOR. THIS RESULTED IN THE DOOR REMAINING OPEN. WHEN RESEARCHING THE ISSUE I FOUND THAT A RECALL FOR THE SAME PROBLEM HAD BEEN ISSUED ON 2013-2015 FORD FUSIONS. I CALLED THE DEALERSHIP AND THEY STATED THAT MY VIN NUMBER WAS NOT COVERED IN THE ISSUE. I ENDED UP PAYING $300 OUT OF POCKET FOR THIS PROBLEM. THIS LAST WEEK I HAD THIS SAME ISSUE OCCUR ON MY REAR PASSENGER SIDE DOOR. I CALLED THE DEALERSHIP AND FORD CUSTOMER SERVICE AND THEY AGAIN STATED THAT THE RECALL DID NOT EXTEND TO MY VIN NUMBER AND WOULD NOT REPLACE THE DOOR LATCHES ON MY CAR. I WILL AGAIN BE PAYING OUT OF POCKET FOR THIS ISSUE, BUT FURTHER MY CONCERN IS THAT THIS ISSUE COULD HAPPEN AGAIN, AND PERHAPS WHILE DRIVING AS IT HAS AFFECTED OTHER CARS WITH THIS RECALL ISSUE. I WOULD BE DEVASTATED IF THIS OCCURRED WITH MY FAMILY IN THE CAR AND CAUSED AN ACCIDENT. PLEASE LET ME KNOW IF THERE IS A WAY TO EXTEND THIS RECALL ISSUE TO MY VIN NUMBER.

10/02/2019
Components: AIR BAGS,SERVICE BRAKES
Incident Date: 10/01/2019
Crash: Yes
Fire: No
Vehicle Identification Number: 3FA6P0H74ER******
Summary

TL* THE CONTACT OWNED A 2014 FORD FUSION. WHILE THE CONTACT'S WIFE WAS DRIVING APPROXIMATELY 45 MPH AND ATTEMPTING TO COME TO A STOP, THE BRAKE PEDAL TRAVELED TO THE FLOORBOARD WHEN IT WAS DEPRESSED. THE VEHICLE PROCEEDED FORWARD, CRASHED THROUGH A FENCE, DROVE THROUGH A NEARBY YARD, AND STRUCK ANOTHER FENCE. THE AIR BAGS DID NOT DEPLOY. THE VEHICLE WAS TOWED AND DEEMED TOTALED. A POLICE REPORT WAS FILED. THE DRIVER SUSTAINED INJURIES TO THE ARMS, LEGS, HEAD, AND BACK. MEDICAL ATTENTION WAS REQUIRED. WHILE DRIVING AT SIMILAR SPEEDS AND ATTEMPTING TO STOP THE VEHICLE, THE CONTACT NOTICED THAT IT WOULD COAST INTO A STOP INSTEAD OF STOPPING AS EXPECTED. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE VEHICLE WAS NOT DIAGNOSED. THE APPROXIMATE FAILURE MILEAGE WAS 109,000.

10/02/2019
Components: UNKNOWN OR OTHER
Incident Date: 10/01/2019
Crash: No
Fire: No
Vehicle Identification Number: 1FA6P0HD6E5******
Summary

WHILE DRIVING THE CAR WILL SHUT OFF AND PROMPT A MESSAGE THAT SAYS TRANSMISSION NOT IN PARK. I HAD TO COAST MY CAR TO THE SIDE OF THE ROAD PUT MY CAR IN PARK, TURN THE IGNITION OFF THEN TURN IT BACK ON AND MAKE SURE EACH GEAR WAS SHIFTING.

10/02/2019
Components: STEERING
Incident Date: 10/02/2019
Crash: No
Fire: No
Vehicle Identification Number: 1FA6P0HD5E5******
Summary

TL* THE CONTACT OWNS A 2014 FORD FUSION. WHILE THE VEHICLE WAS PARKED, THE STEERING WHEEL BECAME LOOSE, BUT DID NOT DETACH. THERE WERE NO WARNING INDICATORS ILLUMINATED. THE MANUFACTURER AND DEALER WERE NOT CONTACTED. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE FAILURE MILEAGE WAS 76,000.

10/01/2019
Components: ENGINE
Incident Date: 09/23/2019
Crash: No
Fire: No
Vehicle Identification Number: 3FA6P0H96ER******
Summary

IVE OWNED MY CAR ONLY 3 MONTHS AND IT HAS WENT FROM WORKING TO NOW SITTING AT MECHANICS GARAGE THE FIRST ISSUE WAS THE 2 RECALLS I WAS NOT ABLE TO GET FIXED DUE TO MY CAR STALLING ON ME AFTER I PUT GAS IN THE CAR ,IT TAKES 7 CRANKS TO GET THE CAR GOING,I WAS TOLD THAT IS E-VAP ISSUE ,THEN THE NEXT WAS WHEN I TRIED TO CRANK MY CAR IM NOW TOLD THAT THE CAR IS LOOSING COMPRESSION AND IF I HAD DRIVEN IT OWN THE ROAD THAT COULD HAVE CAUSED MY DEATH I THEN HAD IT TAKEN TO A SHOP WHERE IT NOW SITS AND I AM TOLD IT COULD COST ME THOUSANDS OF DOLLARS TO FIX I PERSONALLY THINK THIS SHOULD BE INVESTIGATED ,IM ON A FIXED INCOME AND HANDICAPPED I PURCHASED THIS CAR WITH MY LIFE SAVINGS PLEASE HELP

09/30/2019
Components: ENGINE
Incident Date: 07/01/2019
Crash: No
Fire: No
Vehicle Identification Number: 3FA6P0HD6ER******
Summary

TL* THE CONTACT OWNS A 2014 FORD FUSION. THE CONTACT STATED THAT THE CHECK ENGINE WARNING INDICATOR ILLUMINATED ON THE VEHICLE. THE CONTACT TOOK THE VEHICLE TO AN INDEPENDENT MECHANIC WHERE IT WAS DIAGNOSED THAT THE PURGE VALVE WAS DEFECTIVE. WHEN THE CONTACT ATTEMPTED TO START THE VEHICLE, IT FAILED TO START. THE VEHICLE WAS TOWED TO AN INDEPENDENT MECHANIC. WHILE AT THE MECHANIC, THE CONTACT WAS INFORMED OF NHTSA CAMPAIGN NUMBER: 17V209000 (ENGINE AND ENGINE COOLING); HOWEVER, THE VIN WAS NOT INCLUDED IN THE RECALL. THE MANUFACTURER WAS NOTIFIED AND DID NOT ASSIST. UPON INVESTIGATION, THE CONTACT DISCOVERED THAT HER VEHICLE WAS INCLUDED IN MANUFACTURER COMMUNICATION NUMBER: SSM 48150. THE CONTACT WAS GIVEN AN ESTIMATE OF $4,500 TO REPAIR THE VEHICLE. THE VEHICLE HAD NOT BEEN REPAIRED. THE DEALER WAS NOT CONTACTED. THE FAILURE MILEAGE WAS APPROXIMATELY 59,000.

09/30/2019
Components: STRUCTURE
Incident Date: 09/29/2019
Crash: No
Fire: No
Vehicle Identification Number: 3FA6P0HD8ER******
Summary

TL* THE CONTACT OWNS A 2014 FORD FUSION. WHILE DRIVING APPROXIMATELY 50 MPH, ONE OF THE REAR DOORS SUDDENLY OPENED ON ITS OWN. AFTER STOPPING THE VEHICLE, THE DRIVER DISCOVERED THAT THE DOOR WOULD NOT REMAIN CLOSED. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. COSA FORD (5815 MONTANA AVE, EL PASO, TX) AND THE MANUFACTURER WERE NOTIFIED OF THE FAILURE. THE CONTACT WAS INFORMED THAT THE VEHICLE WAS NOT INCLUDED IN NHTSA CAMPAIGN NUMBER: 17V210000 (STRUCTURE). THE CONTACT STATED THAT THE VEHICLE EXPERIENCED THE SAME FAILURE LISTED IN THE RECALL. THE FAILURE MILEAGE WAS 69,858.

09/30/2019
Components: ELECTRICAL SYSTEM,UNKNOWN OR OTHER
Incident Date: 09/29/2019
Crash: No
Fire: No
Vehicle Identification Number: 3FA6P0H94ER******
Summary

WHILE DRIVING ON A CALIFORNIA FREEWAY, A FOUL SULFUR SMELL FILLED UP THE CABIN WITH MY FAMILY INSIDE. LESS THAN 12 HOURS LATER, THE CAR BATTERY WAS DEAD AND THERE WAS LEAKED FLUID ALL OVER THE BATTERY. THE FORD MOTORCRAFT BATTERY HAS A 7/16 STICKER, AND WE ARE IN 9/18. THERE WAS NO CORROSION TO THE TERMINALS. THE SMELL THAT WAS RELEASED WAS HYDROGEN SULFIDE, VERY TOXIC AND DEADLY. IT IS ALSO FLAMMABLE. BECAUSE OF THE FAILED BATTERY, WE COULD NOT OPEN THE DOORS EXCEPT FOR THE DRIVER SIDE, WHICH WE OPENED FROM THE OUTSIDE USING THE HIDDEN KEY INSIDE THE FOB. THE OTHER DOORS AND WINDOWS ARE STILL NON-OPERATIONAL DUE TO A DEAD BATTERY. THIS LEADS ME TO MY MAIN CONCERN. IF THE BATTERY HAD CAUGHT ON FIRE DUE TO THE LEAKING ACID, MY FAMILY WOULD HAVE BEEN TRAPPED INSIDE THE CAR BECAUSE THE POWER DOORS AND WINDOWS WOULD BE NON-OPERATIONAL. THE ONLY POSSIBLE ESCAPE WOULD BE THROUGH THE EMERGENCY TRUNK RELEASE HOWEVER I AM NOT SURE OF IT'S FUNCTIONALITY WITHOUT POWER.

09/26/2019
Components: POWER TRAIN
Incident Date: 09/25/2019
Crash: No
Fire: No
Vehicle Identification Number: 1FA6P0H76E5******
Summary

TL* THE CONTACT OWNS A 2014 FORD FUSION. WHILE DRIVING 60 MPH, THE VEHICLE DECELERATED TO 30 MPH AND THE 'SEE MANUAL' WARNING INDICATOR ILLUMINATED. THE CONTACT VEERED TO THE SHOULDER OF THE ROAD, EXITED THE VEHICLE, AND NOTICED TRANSMISSION FLUID LEAKING. THE VEHICLE WAS TOWED BY THE INSURANCE COMPANY TO METRO FORD CHICAGO (6455 S WESTERN AVE, CHICAGO, IL 60636, (773) 776-7600) WHERE IT WAS DIAGNOSED THAT THE TRANSMISSION AND WATER PUMP NEEDED TO BE REPLACED. THE TRANSMISSION WAS REPLACED; HOWEVER, THE FAILURE RECURRED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE AND INFORMED THE CONTACT TO BRING THE VEHICLE BACK TO THE DEALER FOR A SECOND DIAGNOSTIC TEST. THE CONTACT MENTIONED THAT THE TRANSMISSION WAS REPLACED LAST YEAR AT THE SAME DEALER. THE CONTACT REFERENCED NHTSA CAMPAIGN NUMBER: 18V471000 (POWER TRAIN). THE FAILURE MILEAGE WAS APPROXIMATELY 70,000.

09/25/2019
Components: POWER TRAIN
Incident Date: 09/21/2019
Crash: No
Fire: No
Vehicle Identification Number: 3FA6P0LUXER******
Summary

TL* THE CONTACT OWNS A 2014 FORD FUSION. WHILE DRIVING APPROXIMATELY 73 MPH, A WARNING INDICATOR ILLUMINATED TO STOP DRIVING THE VEHICLE. THE CONTACT PULLED THE VEHICLE OVER, SHIFTED INTO PARK, AND TURNED OFF THE VEHICLE AS THE ENGINE SUDDENLY REVVED ON ITS OWN. THE CONTACT RESTARTED THE VEHICLE AND SLOWLY DROVE TO THE NEAREST PARKING LOT. WITHOUT THE CONTACT DEPRESSING THE ACCELERATOR PEDAL OR SHIFTING THE GEARS, THE ENGINE REVVED BACK UP AND THE VEHICLE BEGAN TO MOVE IN REVERSE. THE CONTACT DEPRESSED THE BRAKE PEDAL AND MOVED THE GEAR IN PARK. WHEN THE CONTACT LOOKED AT THE GEAR SHIFTER, SHE NOTICED THAT THE GEAR HAD NOT MOVED FROM THE PARK POSITION DESPITE MOVING IN REVERSE. THE CONTACT TOWED THE VEHICLE TO VALLEY FORD (LOCATED AT 910 S 1ST STREET, YAKIMA, WA 98901, 509-453-3125), BUT IT WAS NOT DIAGNOSED OR REPAIRED. THE DEALER INFORMED THE CONTACT THAT THE FAILURE OCCURRED WHILE AT THE SHOP. THE CONTACT WAS MADE AWARE OF NHTSA CAMPAIGN NUMBERS: 19V362000 (POWER TRAIN) AND 18V471000 (POWER TRAIN), WHICH WERE RELATED TO THE FAILURES. THE MANUFACTURER WAS MADE AWARE OF THE FAILURES AND REFERRED THE CONTACT TO NHTSA. THE APPROXIMATE FAILURE MILEAGE WAS 90,000.

09/25/2019
Components: STRUCTURE,FUEL/PROPULSION SYSTEM
Incident Date: 03/12/2018
Crash: No
Fire: No
Vehicle Identification Number: 3FA6P0LU2ER******
Summary

1. WHEN PUMPING GASOLINE, THE LEVER CLICKS OFF EVERY 1-2 SECONDS, TAKING LONG TIME TO FILL GAS TANK, AND NEVER KNOWING IF OVER-FILLING. I MUST REPEATEDLY TURN THE IGNITION ON/OFF/ON IN ORDER TO SEE THE GAS GAUGE. 2. THE BODY DENTS EASILY.

09/24/2019
Components: POWER TRAIN
Incident Date: 09/23/2019
Crash: No
Fire: No
Vehicle Identification Number: 1FA6P0G7XE5******
Summary

TL* THE CONTACT OWNS A 2014 FORD FUSION. WHILE ATTEMPTING TO PARK THE VEHICLE, THE GEAR SELECTOR WAS SWITCHED TO THE PARK POSITION AND THE VEHICLE SUDDENLY BEGAN TO ROLL BACKWARDS. DURING THE FAILURE, "TRANSMISSION NOT IN PARK" WAS DISPLAYED. THE VEHICLE WAS TOWED TO MCLAUGHLIN FORD (950 N. MAIN ST, SUMPTER, SC) WHERE IT WAS DIAGNOSED THAT THE TRANSMISSION CABLE BUSHING WAS FAULTY AND NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 63,000.

09/24/2019
Components: STRUCTURE
Incident Date: 09/23/2019
Crash: No
Fire: No
Vehicle Identification Number: 3FA6P0HD3ER******
Summary

I WAS DRIVING MY FATHER TO THE STORE AND WHEN I TURNED A CORNER HIS PASSENGER DOOR FLEW OPEN. THANKS TO HIS SEAT BELT HE REMAINED IN THE CAR. DIDN'T SEEM THE SAFEST THING, BUT HE HAD TO HOLD IT SHUT UNTIL WE GOT HOME. DOOR LATCH SEAMS TO BE BROKEN AS IT WILL NO LONGER LATCH SHUT. (CAR WAS IN MOTION ON A CITY STREET IN TRAFFIC MAKING A LEFT TURN AT A STOPLIGHT.

09/18/2019
Components: STEERING
Incident Date: 09/14/2019
Crash: No
Fire: No
Vehicle Identification Number: 3FA6P0H93ER******
Summary

MY BATTERY DIED AND POWER ASSIST REQUIRED, ADVANCED TRAC & HILL ASSIST CAME ON AFTER IT WAS JUMPED. NOW THE STEERING WHEEL IS HARD TO TURN.

09/18/2019
Components: STRUCTURE
Incident Date: 09/17/2019
Crash: No
Fire: No
Vehicle Identification Number: 3FA6P0G75ER******
Summary

REAR DRIVER SIDE DOOR LATCH AND/OR COMPONENTS FAILED TO FUNCTION, CAUSING THE DOOR TO SWING OPEN WHILE THE VEHICLE WAS IN MOTION.*DT*JB

09/18/2019
Components: STEERING
Incident Date: 09/14/2019
Crash: No
Fire: No
Vehicle Identification Number: 3FA6P0K97ER******
Summary

TL* THE CONTACT OWNS A 2014 FORD FUSION. WHILE DRIVING APPROXIMATELY 40 MPH, THE POWER STEERING ASSIST FAULT WARNING INDICATOR ILLUMINATED AND THE VEHICLE LOST POWER STEERING. THE CONTACT STATED THAT THE FAILURE RECURRED TWICE. THE CONTACT STATED THAT GREATER EFFORT WAS NEEDED TO STEER THE VEHICLE. WHEN THE VEHICLE WAS TURNED OFF AND RESTARTED, THE VEHICLE OPERATED NORMALLY. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE DEALER WAS NOT NOTIFIED. THE APPROXIMATE FAILURE MILEAGE WAS 65,000.

09/14/2019
Components: ENGINE
Incident Date: 08/01/2019
Crash: No
Fire: No
Vehicle Identification Number: 3FA6P0K9XER******
Summary

TURBO ON THE ECO BOOST ENGINE FAILED WITHIN 70,000 MILES RESULTING IN SIGNIFICANT LOSS OF POWER

09/13/2019
Components: STEERING,SUSPENSION,ELECTRONIC STABILITY CONTROL
Incident Date: 08/13/2019
Crash: No
Fire: No
Vehicle Identification Number: 1FA6P0HD4E5******
Summary

'TAKATA RECALL' I HAVE A 2014 FORD FUSION.ONE DAY WHILE DRIVING SERVICE ADVANCE TRAC AND POWER STEERING FAILURE WARNING COME ON AND MY STEERING WHEEL TIGHTEN UP ALMOST CAUSING ME TO CRASH I TOOK MY VEHICLE TO THE SHOP AND THEY TOLD ME THAT THIS OROBLEM HAPPENTO A LOT OF FORD VEHICLES AND THAT IT WOULD COST ME 2600 DOLLARS TO FIX I WAS IN TOTAL DISBELIEF BECAUSE I CAN'T AFFORD THAT WHEN REACHING OUT TO FORD THEY WEREN'T ANY HELP AS WELL THEY STATED THAT BEING THAT I WAS OUT OF MY WARRANTY THERE'S NOTHING THEY CAN DO I'M UNABLE TO DRIVE MY CAR NOW GET MY KIDS TO SCHOOL OR EVEN GO TO WORK BECAUSE OF THIS ISSUE

09/09/2019
Components: POWER TRAIN
Incident Date: 10/15/2018
Crash: No
Fire: No
Vehicle Identification Number: 3FA6P0HR3ER******
Summary

TL* THE CONTACT OWNS 2014 FORD FUSION. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER:18V169000 (POWER TRAIN). THE VEHICLE WAS TAKEN IN FOR THE RECALL REPAIRS AND WAS INFORMED FROM THE DEALER CHINO HILLS FORD 4480 CHINO HILLS PKWY, CHINO, CA 91710 (909) 203-5700 THAT THE CLUTCH NEEDED TO BE REPLACED. THE CLUTCH WAS REPLACED 3 TIMES BUT THE FAILURE REOCCURRED MULTIPLE TIMES WITH THE POWERTRAIN WARNING LIGHT ILLUMINATED. THE CONTACT STATED THAT AFTER THE CLUTCH WAS REPLACED 3 TIMES THE GEAR SHIFT FROM 2ND TO 3. THE CONTACT VEERED TO THE SHOULDER OF THE ROAD AND TURN THE VEHICLE OFF AND BACK ON WHICH FAILED TO RESUME BACK TO NORMAL. THE VEHICLE WAS TAKEN BACK TO THE DEALER WHICH NO FURTHER ASSISTANCE WAS TAKEN. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE AND INFORMED THE CONTACT THAT NO RECALL WAS AVAILABLE FOR THE REPAIRS TO BE MADE. THE FAILURE MILEAGE WAS APPROXIMATELY 106,000.

09/04/2019
Components: STRUCTURE
Incident Date: 08/31/2019
Crash: No
Fire: No
Vehicle Identification Number: 3FA6P0LUXER******
Summary

WHILE OUT AT CONCERT, I PARKED AND MY DRIVERS DOOR WOULD NOT STAY CLOSED. I DISCOVERED THAT THE ROTARY LATCH IN THE DOOR ITSELF WAS LOCKING SHUT. I FOUND THE RECALL FOR THIS EXACT ISSUE ON CLOSE TO A MILLION VEHICLES(300K OF MY MODEL) BUT MIRACLE OF MIRACLES, MINE ISN'T ON LIST. I HAD TO HOLD MY DOOR SHUT TO DRIVE HOME THAT EVENING. NOW, THE ONLY REAL ANSWER IS DEALER REQUIRING MORE UNSAFE ACTS TO DO SO.

08/30/2019
Components: POWER TRAIN
Incident Date: 08/30/2019
Crash: No
Fire: No
Vehicle Identification Number: 3FA6P0LU2ER******
Summary

THIS VEHICLE HAS A NOISE IN THE TRANSMISSION WHEN YOU ACCELERATE OR USE THE GAS. THE NOISE IS GETTING INCREASINGLY LOUDER AND I HAVE BEEN TOLD THAT IT IS A KNOWN ISSUE WITH THESE HYBRID FORD FUSIONS. IT ONLY HAS 115,000 MILES.

08/29/2019
Components: STRUCTURE
Incident Date: 08/29/2019
Crash: No
Fire: No
Vehicle Identification Number: 3FA6P0HDXER******
Summary

DOOR LATCH BROKEN, PREVENTS DOOR FROM LOCKING CLOSED EVEN WHILE DRIVING.

08/26/2019
Components: POWER TRAIN
Incident Date: 08/19/2019
Crash: No
Fire: No
Vehicle Identification Number: 3FA6P0K93ER******
Summary

TL* THE CONTACT OWNS A 2014 FORD FUSION. WHILE DRIVING APPROXIMATELY 65 MPH, THE VEHICLE HESITATED, SHIFTED GEARS, AND JERKED. HOWEVER, AFTER A COUPLE OF MINUTES, THE VEHICLE WOULD SHIFT BACK INTO THE CORRECT GEAR. THE CONTACT STATED THAT THE WRENCH (TRANSMISSION OR ENGINE) WARNING INDICATOR ILLUMINATED. THE VEHICLE WAS TAKEN TO SEVERAL AUTO ZONES WHERE THE CONTACT WAS INFORMED THAT THE FAILURE WAS RELATED TO THE TRANSMISSION AND TO CONTACT THE DEALER. THE VEHICLE WAS TOWED TO RANDALL REED'S PRESTIGE FORD (3601 S SHILOH RD, GARLAND, TX 75041) WHERE IT WAS DIAGNOSED THAT THE TRANSMISSION NEEDED TO BE REPLACED AND THE FAILURE WAS NOT RELATED TO NHTSA CAMPAIGN NUMBER: 18V471000 (POWER TRAIN). THE CONTACT WAS UPSET THAT SHE WOULD HAVE TO PAY FOR THE TRANSMISSION REPLACEMENT. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 280,000.

08/23/2019
Components: LATCHES/LOCKS/LINKAGES
Incident Date: 08/06/2019
Crash: No
Fire: No
Vehicle Identification Number: 3FA6P0G79ER******
Summary

TL THE CONTACT'S SON OWNS A 2014 FORD FUSION. WHILE DRIVING APPROXIMATELY 45 MPH, THE FRONT PASSENGER DOOR SUDDENLY OPENED WITHOUT WARNING. THE VEHICLE WAS TAKEN TO BARKHOUSER FORD (3604 RIVERSIDE DRIVE, DANVILLE, VA 24541, 434-793-1112) WHERE IT WAS DIAGNOSED THAT THE DOOR LATCH WAS FAULTY. THE MANUFACTURER WAS CONTACTED AND DID NOT ASSIST. THE FAILURE MILEAGE WAS 92,000.

08/23/2019
Components: LATCHES/LOCKS/LINKAGES
Incident Date: 08/22/2019
Crash: No
Fire: No
Vehicle Identification Number: 3FA6P0H74ER******
Summary

TL* THE CONTACT'S SON OWNS A 2014 FORD FUSION. THE CONTACT STATED THAT THE REAR PASSENGER DOOR WOULD NOT LATCH. THE CONTACT REFERENCED NHTSA CAMPAIGN NUMBER: 17V210000 (LATCHES/LOCKS/LINKAGES). THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE DEALER WAS NOT CONTACTED. THE MANUFACTURER WAS CONTACTED AND DID NOT ASSIST. THE FAILURE MILEAGE WAS 104,000.

08/22/2019
Components: ELECTRICAL SYSTEM,ELECTRONIC STABILITY CONTROL,VISIBILITY/WIPER
Incident Date: 08/16/2019
Crash: No
Fire: No
Vehicle Identification Number: 3FA6P0PU5ER******
Summary

THE CLIMATE CONTROL SYSTEM SHUTS OFF AND STAYS OFF FOR LONG PERIODS OF TIME, MEANING THERE IS NO FUNCTIONING AIR CONDITIONING IN VEHICLE. IT'S BEEN OFF FOR ALMOST A WEEK NOW FOR ME. IT'S OFF WHEN IT'S STATIONARY OR IN MOTION. THE PROBLEM ISN'T WITH THE AIR CONDITIONER ITSELF AS IT'LL SOMETIME COME ON AND REMAIN ON FOR A LONG DURATION. THE VOLUME KNOB ALSO BECOMES INOPERABLE. SOME DRIVERS OF THIS VEHICLE WEREN'T ABLE TO OPERATE THEIR WINDOWS AS WELL WHEN THE CLIMATE SYSTEM SHUT OFF SO I BELIEVE IT'S FAULTY WIRING SOMEWHERE. WE ALREADY KNOW WHY THIS IS DANGEROUS. WE CAN DIE OF HEAT EXHAUSTION ESPECIALLY SINCE I'M EXPERIENCING 100 DEGREE WEATHER RIGHT NOW. SECONDLY, WHEN IT RAINS, THE INTERIOR FOGS UP MAKING IT NEARLY IMPOSSIBLE TO DRIVE. THE VEHICLE WAS TAKEN TO A FORD DEALERSHIP FOR THIS VERY ISSUE AND THE PROBLEM HAS NOT BEEN FIXED. HERE IS A VIDEO ON YOUTUBE SHOWING WHAT THIS LOOKS LIKE. HTTPS://WWW.YOUTUBE.COM/WATCH?V=A-OFWVT74F4

08/22/2019
Components: STRUCTURE
Incident Date: 08/17/2019
Crash: No
Fire: No
Vehicle Identification Number: 3FA6P0H70ER******
Summary

TL* THE CONTACT OWNS A 2014 FORD FUSION. THE CONTACT STATED THAT THE FRONT PASSENGER DOOR FAILED TO CLOSE AND THE DOOR AJAR WARNING INDICATOR ILLUMINATED. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS CONTACTED AND PROVIDED CASE NUMBER: CAS24056046. THE DEALER WAS NOT CONTACTED. THE FAILURE MILEAGE WAS 102,000.

08/21/2019
Components: STEERING,POWER TRAIN,ELECTRICAL SYSTEM
Incident Date: 08/16/2019
Crash: No
Fire: No
Vehicle Identification Number: 1FA6P0H71E5******
Summary

CAR HAS LIMITED POWER AND ACCELERATION. HESITATES WHEN ACCELERATING. WHEN CLIMBING A HILL, TRANSMISSION WONT DOWNSHIFT PROPERLY. WHEN MANEUVERING "S" CURVES YOU CAN FEEL RESISTANCE IN THE STEERING. THERE IS A WRENCH LIGHT FOR THE RESTRAINT SYSTEM THAT CANT BE LOCATED.

08/20/2019
Components: VISIBILITY/WIPER
Incident Date: 08/17/2019
Crash: No
Fire: No
Vehicle Identification Number: 3FA6P0H74ER******
Summary

I DON'T KNOW IF I'M THE CORRECT SITE BUT I AM VERY CONCERNED WITH MY DEFROSTER ON MY WINDSHIELD. THERE ARE TIMES WHEN I'M DRIVING THAT THE VISIBILITY ON MY WINDSHIELD IS EXTREMELY POOR; CAN BARELY SEE OUT OF THE WINDOW. I TRY MANY VARIABLES TO REMEDY IT, AC, HEAT, HIGH, LOW ETC. NOTHING WORKS TO REMEDY AND IT IS VERY DANGEROUS.

08/20/2019
Components: STRUCTURE
Incident Date: 05/01/2019
Crash: No
Fire: No
Vehicle Identification Number: 3FA6P0G75ER******
Summary

WAS DRIVING AND MADE A TURN AND MY DRIVER DOOR FLEW OPEN

08/19/2019
Components: STEERING
Incident Date: 07/21/2019
Crash: No
Fire: No
Vehicle Identification Number: 3FA6P0H74ER******
Summary

THE ELECTRIC POWER STEERING NEEDED REPLACEMENT AT 69K MILES.THE 2013 FORD FUSIONS HAD A POWER STEERING RECALL BUT THE 2014 DID NOT.

08/19/2019
Components: ELECTRICAL SYSTEM,SEAT BELTS,VEHICLE SPEED CONTROL
Incident Date: 08/16/2019
Crash: No
Fire: No
Vehicle Identification Number: 3FA6P0H93ER******
Summary

I HAVE LOST ABILITY TO ACCELERATE WHILE DRIVING ON HIGHWAY AND VEHICLE WOULD NOT GO ABOVE 40 MPH ON I-20, A 70MPH ROAD SYSTEM, CAR JOLTS OR JUMPS EVEN WITHOUT FOOT ON ACCELERATOR SO THAT I HAVE NO CONTROL OVER THE CAR'S ACCELERATION. GAS GAUGE JUMPS WILDLY AND RANDOMLY FROM 22 MPG TO 99 MPG. BRAKE LIGHTS AND OTHER LIGHTING SYSTEMS REMAIN ON WHEN CAR IS COMPLETELY SHUT DOWN AND HEADLIGHTS AND INTERIOR LIGHTS ARE TURNED TO OFF POSITION. ADDITIONALLY, AFTER THE CAR IS IN PARK AND TURNED OFF, VEHICLE WILL JUMP FORWARD SEVERAL INCHES. SEVERAL ADDITIONAL INCONSISTENT LIGHT ISSUES WHEN CAR IS TURNED ON AND OFF. PASSENGER SEATBELT DOES NOT WORK. PROBLEMS BEGAN 2018 AND CONTINUE TO PRESENT DAY. LOCAL FORD DEALERSHIP UNCONCERNED AND UNHELPFUL IN PRIORITIZING THE REPAIRS AFTER MULTIPLE CALLS AND DIRECT DISCUSSION WITH SERVICE MANAGER.

08/16/2019
Components: ENGINE
Incident Date: 08/02/2019
Crash: No
Fire: No
Vehicle Identification Number: 3FA6P0HD1ER******
Summary

MY 2014 FORD FUSION WITH 54,000 MILES HAS AN ENGINE PROBLEM. SOMEHOW THE COOLANT/ANTI-FREEZE WAS ALLOWED TO LEAK INTO THE ENGINE. INITIALLY I SENT IT TO FORD OF WAXAHACHIE, TX WHEN THE LIGHT FIRST CAME ON. THE DEALERSHIP SAID IT WAS LOW COOLANT AND SENT MY CAR HOME. 5 DAYS LATER I'M 20 MILES FROM HOME AND IT OVERHEATS AGAIN AND THE CHECK ENGINE LIGHT COMES ON. THE COOLANT CONTINUED TO GET INTO THE ENGINE THROUGH WARPED GASKET OR CYLINDER AND THIS TIME IT RUINED MY ENGINE. I TOOK IT BACK TO THE FORD AND THEY DON'T WANT TO TAKE ANY OF THE BLAME ON THE MISDIAGNOSIS. INSTEAD THEY PREFER I PAY $6,000 FOR A NEW ENGINE.

08/16/2019
Components: POWER TRAIN
Incident Date: 05/27/2019
Crash: No
Fire: No
Vehicle Identification Number: 1FA6P0H72E5******
Summary

TL* THE CONTACT OWNS A 2014 FORD FUSION. THE CONTACT RECEIVED A RECALL NOTIFICATION FOR NHTSA CAMPAIGN NUMBER: 19V362000 (POWER TRAIN) AND STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME TO REPAIR THE VEHICLE. THE DEALER AND MANUFACTURER WERE NOT MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.

08/15/2019
Components: POWER TRAIN
Incident Date: 04/22/2019
Crash: No
Fire: No
Vehicle Identification Number: 3FA6P0G75ER******
Summary

TL* THE CONTACT OWNS A 2014 FORD FUSION. THE CONTACT STATED THAT THE VEHICLE WAS RECENTLY PURCHASED; HOWEVER, WHEN THE GEAR SHIFTER WAS PLACED IN THE DRIVE POSITION, THE VEHICLE WOULD REVERSE INSTEAD. ADDITIONALLY, WHEN THE GEAR SHIFTER WAS PLACED IN THE REVERSE POSITION, THE VEHICLE WOULD MOVE FORWARD. THE VEHICLE WAS TAKEN TO WEST HERR FORD OF WILLIAMSVILLE (LOCATED AT 8137 MAIN STREET, WILLIAMSVILLE, NY 14221) TO BE DIAGNOSED, BUT THE MECHANIC WAS UNABLE TO RETRIEVE A FAULT CODE OR DUPLICATE THE FAILURE. THE VEHICLE WAS NOT REPAIRED. THE VEHICLE WAS INCLUDED IN NHTSA CAMPAIGN NUMBER: 19V362000 (POWER TRAIN). THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 47,000.

08/15/2019
Components: STRUCTURE,LATCHES/LOCKS/LINKAGES
Incident Date: 07/10/2019
Crash: No
Fire: No
Vehicle Identification Number: 3FA6P0H73ER******
Summary

TL* THE CONTACT OWNS A 2014 FORD FUSION. WHILE DRIVING APPROXIMATELY 45 MPH, THE FRONT PASSENGER DOOR OPENED WITHOUT WARNING. THE CONTACT CALLED JORGENSEN FORD SALES AT 833-894-4613 (LOCATED AT 8333 MICHIGAN AVE, DETROIT, MI 48210) AND WAS INFORMED THAT THE VEHICLE WAS NOT INCLUDED IN A RECALL. TWO DAYS LATER, WHILE DRIVING AT AN UNKNOWN SPEED, THE REAR PASSENGER DOOR OPENED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURES AND STATED THAT THERE WAS NO RECALL; HOWEVER, THE CONTACT WAS INFORMED TO TAKE THE VEHICLE TO A DEALER FOR EVALUATION. THE VEHICLE WAS NOT REPAIRED. THE FAILURE MILEAGE WAS APPROXIMATELY 77,800.

08/15/2019
Components: POWER TRAIN
Incident Date: 08/07/2019
Crash: No
Fire: No
Vehicle Identification Number: 1FA6P0G73E5******
Summary

TL* THE CONTACT OWNS A 2014 FORD FUSION. THE CONTACT RECEIVED A RECALL NOTICE FOR NHTSA CAMPAIGN NUMBER: 19V362000 (POWER TRAIN). CHAPMAN FORD SCOTTSDALE (3950 N 89TH ST, SCOTTSDALE, AZ 85251, 480-420-1460) WAS CONTACTED AND STATED THAT THE PARTS WERE NOT AVAILABLE FOR THE RECALL. THE MANUFACTURER WAS NOTIFIED AND PROVIDED THE SAME INFORMATION. THE CONTACT WAS ALSO DENIED A REQUEST FOR A LOANER VEHICLE. THE VEHICLE WAS NOT REPAIRED. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.

08/14/2019
Components: POWER TRAIN
Incident Date: 06/01/2019
Crash: No
Fire: No
Vehicle Identification Number: 1FA6P0G77E5******
Summary

TL* THE CONTACT OWNS A 2014 FORD FUSION. THE CONTACT STATED THAT THE TRANSMISSION REMAINED IN THE NEUTRAL POSITION AND WOULD NOT SWITCH INTO THE DRIVE POSITION. THE VEHICLE WAS TOWED TO AN INDEPENDENT MECHANIC WHO DIAGNOSED THAT THE TRANSMISSION BUSHING SHIFTER CABLE WAS FAULTY AND NEEDED TO BE REPLACED. THE VEHICLE WAS REPAIRED. COCONUT POINT FORD (22400 S. TAMIAMI TRL, ESTERO, FL) AND THE MANUFACTURER WERE NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 144,000.

08/13/2019
Components: SEAT BELTS
Incident Date: 06/05/2019
Crash: No
Fire: No
Vehicle Identification Number: 3FA6P0D92ER******
Summary

SEATBELT LOCKS UP WHEN YOU TRY TO HOOK IT ON PASSENGER SIDE. VEHICLE NOT MOVING BUT RUNNING

08/08/2019
Components: STEERING
Incident Date: 07/18/2019
Crash: No
Fire: No
Vehicle Identification Number: 1FA6P0G79E5******
Summary

POWER STEERING ASSIST DISABLED WHILE DRIVING AT 65MPH ALMOST CAUSING ACCIDENT DUE TO THE FACT THAT STEERING THE VEHICLE BECAME VERY DIFFICULT.

08/07/2019
Components: POWER TRAIN,UNKNOWN OR OTHER,SERVICE BRAKES
Incident Date: 08/05/2019
Crash: No
Fire: No
Vehicle Identification Number: 3FA6P0LU7ER******
Summary

THE VEHICLE WAS SITTING ABOUT 24 HOURS AND I GO TO GET IN IT TO GO TO WORK AND IT DOESN'T IMMEDIATELY START LIKE IT NORMALLY DOES, ONCE IT STARTED THE SERVICE BRAKE LIGHT WAS NOW ON ALONG WITH THE MAINTENANCE WRENCH AND MY BRAKES WERE PRACTICALLY NON EXISTENT SINCE I DON'T LIVE FAR I DROVE IT TO THE DEALER WITH A ESCORT VEHICLE JUST IN CASE AND THE DEALER REPLACED THE BATTERY RETESTED AND IS NOW BEING SENT TO THE MANUFACTURER DEALER TO HAVE SOMETHING WITH THE HYBRID SYSTEM SERVICED WILL UPDATE WITH MORE DETAIL WHEN RECEIVED.

08/06/2019
Components: FUEL/PROPULSION SYSTEM
Incident Date: 08/06/2019
Crash: No
Fire: No
Vehicle Identification Number: 3FA6P0H91ER******
Summary

TAKATA RECALL: THE CAR IS STALLING WHILE I AM IN DRIVE, WITH SPEEDS UP TO 70 MPH. IT ALSO WILL NOT START AFTER I HAVE PUT GAS IN THE TANK. I HAVE TO STEP ON THE GAS TO GWT IT TO START. THE CAR IS ALSO SHAKING BACK AND FORTH WHILE IN PARK JUST TRYING TO STAY STARTED. THEN IT WILL DIE. EVERYTIME I COME TO A STOPLIGHT OR A STOP SIGN I GO THROUGH THIS AND HAVE GREAT DIFFICULTY STARTING IT BACK UP CONTINUOUSLY.

08/05/2019
Components: STEERING
Incident Date: 07/29/2019
Crash: No
Fire: No
Vehicle Identification Number: 3FA6P0LUXER******
Summary

TL* THE CONTACT OWNS A 2014 FORD FUSION. WHILE DRIVING 60 MPH ON THE HIGHWAY, THE POWER STEERING SEIZED. THE CONTACT WAS ABLE TO STEER THE VEHICLE TO THE SHOULDER. THE VEHICLE WAS TOWED TO BILLINGSLEY FORD LINCOLN OF LAWTON (8209 NW QUANNAH PARKER TRL, LAWTON, OK, (580) 536-3325), BUT WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS CONTACTED AND ADVISED THE CONTACT TO CALL NHTSA. THE FAILURE MILEAGE WAS 96,000.

08/05/2019
Components: STEERING
Incident Date: 08/03/2019
Crash: No
Fire: No
Vehicle Identification Number: 3FA6P0LUXER******
Summary

WHILE DRIVING ON CITY STREETS I LOST POWER STEERING AND HAD TO FIGHT TO GET THE CAR SAFELY OFF OF THE ROAD. THE CAR SHOWED A STEERING ASSIST FAULT AS WELL AS HILL START ASSIST, ACTIVETRAC AND COLLISION WARNINGS ALL BEING UNAVAILABLE. I HAD THE CAR TOWED TO THE DEALERSHIP WHERE THEY SAID IT WAS NOT UNDER A RECALL OR COVERED BY WARRANTY.

08/04/2019
Components: POWER TRAIN
Incident Date: 08/03/2019
Crash: No
Fire: No
Vehicle Identification Number: 3FA6P0H72ER******
Summary

I WAS BACKING OUT OF MY DRIVEWAY, PUT MY CAR IN REVERSE AND THEN STOPPED AND TRY TO PUT IT IN DRIVE, I THEN REALIZED THE CAR WAS STILL IN REVERSE. THE GEAR LET ME SHIFT INTO PARK, BUT THE CAR ITSELF WAS STILL IN REVERSE. I HAD TO KEEP MY FOOT ON THE BRAKE AND PUT MY PARKING BRAKE ON. THE GEAR IS STUCK IN PARK AND WILL NOT SHIFT BUT THE DISPLAY ON THE DASH SAYS REVERSE. MY CAR WILL TURN ON, BUT WILL NOT START. *TR

07/30/2019
Components: FUEL/PROPULSION SYSTEM
Incident Date: 07/29/2019
Crash: No
Fire: No
Vehicle Identification Number: 3FA6P0H91ER******
Summary

THE PURGE VALVE WENT OUT ON MY CAR AFTER NEVER HAVING ANY PERFORMANCE OR EMISSIONS RELATED ISSUES. UPON RESEARCHING, IT SEEMS TO BE RATHER COMMON IN FORD FUSIONS. IS THERE A RECALL REVIEW WARRANTED AT THIS TIME? I WAS DRIVING TO WORK AND STARTED HEARING A LOUD HUMMING, VIBRATING SOUND COMING FROM MY GAS TANK / GAS CAP AREA. IT CONTINUED TO HUM EVERY 15 SECONDS OR SO OVER THE NEXT 20 MINUTES UNTIL I ARRIVED AT WORK. THERE WERE NO OTHER ISSUES AND MY CAR SEEMED TO RUN JUST FINE. THIS IS, HOWEVER, AN EMISSIONS CONCERN AND SEEMS TO BE COMMON IN FORD FUSION FORUMS. PLEASE INVESTIGATE FOR A RECALL ALERT.

07/30/2019
Components: STEERING
Incident Date: 07/17/2019
Crash: No
Fire: No
Vehicle Identification Number: 3FA6P0K93ER******
Summary

TL* THE CONTACT OWNS A 2014 FORD FUSION. WHILE MAKING TURNS, THE STEERING WHEEL WAS DIFFICULT TO TURN WITHOUT WARNING. IN ADDITION, WHILE DRIVING, THE VEHICLE FAILED TO DRIVE STRAIGHT. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC WHO STATED THAT THE RACK AND PINION NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE LOCAL DEALER WAS NOT CONTACTED. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURE WAS CONTACTED AND REFERRED THE CONTACT TO NHTSA. THE FAILURE MILEAGE WAS 50,580.

07/25/2019
Components: STEERING
Incident Date: 07/22/2019
Crash: No
Fire: No
Vehicle Identification Number: 1FA6P0G79E5******
Summary

ELECTRIC POWER STEERING RACK FAILED AND POWER STEERING LOSES POWER WHILE DRIVING AT NORMAL SPEEDS. ADVANCETRAC LIGHT, TRACTION CONTROL AND HILL ASSIST LIGHTS SHOW ON DASHBOARD.

07/25/2019
Components: STEERING,ELECTRICAL SYSTEM,ELECTRONIC STABILITY CONTROL
Incident Date: 07/21/2019
Crash: No
Fire: No
Vehicle Identification Number: 3FA6P0H79ER******
Summary

STEERING ASSIST FAULT LIGHT ON. POWER STEERING WENT OUT WHILE DRIVING ON CITY STREET . TRACTION CONTROL AND HILL START FAULT LIGHT CAME. SERVICE ADVANCE TRAC LIGHT CAME ON AS WELL.

07/25/2019
Components: POWER TRAIN,VEHICLE SPEED CONTROL
Incident Date: 07/25/2019
Crash: No
Fire: No
Vehicle Identification Number: 3FA6P0RU3ER******
Summary

TL* THE CONTACT OWNS A 2014 FORD FUSION HYBRID. WHILE DRIVING 80 MPH WITH THE CRUISE CONTROL ACTIVATED, THE CONTACT HEARD AN ABNORMAL NOISE AND SAW MULTIPLE UNKNOWN WARNING INDICATORS ILLUMINATED. WHILE ATTEMPTING TO PARK THE VEHICLE ON THE SIDE OF THE ROAD AND SHIFTING THE GEAR INTO PARK, THE VEHICLE FAILED TO STOP AND KEPT MOVING FORWARD. THE CONTACT ASSOCIATED THE FAILURE WITH NHTSA CAMPAIGN NUMBER: 18V471000 (POWER TRAIN). THE CONTACT HAD TO APPLY THE EMERGENCY BRAKE TO STOP THE VEHICLE. THE VEHICLE WAS TOWED TO THE CONTACT'S RESIDENCE AND THEN TOWED TO AUTOMAX FORD (LOCATED AT 3301 E CENTRAL TEXAS EXPY, KILLEEN, TX 76543, (888) 927-7951). THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOTIFIED. THE FAILURE MILEAGE WAS 111,000.

07/24/2019
Components: POWER TRAIN
Incident Date: 05/27/2019
Crash: No
Fire: No
Vehicle Identification Number: 1FADP3F27EL******
Summary

PURCHASED THE CAR USED, WITH 77,600 MILES ON IT. AFTER OWNING IT A COUPLE DAYS, STARTED NOTICING AN ISSUE. WHEN PRESSING GAS TO GO, THE CAR HESITATES AND WILL NOT ACCELERATE. FEELS LIKE THE CAR IS GOING TO STALL, SHAKES A BIT. WE TOOK IT TO A FORD DEALER, WHO "RESET THE COMPUTER TO ADJUST TO MY SON'S DRIVING". DID NOT FIX THE PROBLEM. WAS TOLD CLUTCH ISSUE AND WOULD COST $1300 TO REPAIR!!!! NO WAY.

07/24/2019
Components: LATCHES/LOCKS/LINKAGES
Incident Date: 07/22/2019
Crash: No
Fire: No
Vehicle Identification Number: 1VWAT7A31FC******
Summary

TL* THE CONTACT OWNS A 2014 FORD FUSION. WHILE DRIVING APPROXIMATELY 40 MPH, THE DOOR AJAR WARNING INDICATOR SOUNDED AND ILLUMINATED. THE FIRST OCCURRENCE WAS FOR THE PASSENGER DOOR AND THE SECOND OCCURRENCE WAS FOR THE DRIVER'S DOOR. SANDERSON FORD (6400 N 51ST AVE, GLENDALE, AZ 85301, (800) 729-3501) WAS CONTACTED AND STATED THAT THERE WAS NO FAILURE WITH THE VEHICLE. THE CONTACT ATTRIBUTED THE FAILURE TO NHTSA CAMPAIGN NUMBER: 17V210000 (LATCHES/LOCKS/LINKAGES). THE MANUFACTURER WAS CONTACTED, BUT NO RESOLUTION WAS PROVIDED. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE FAILURE MILEAGE WAS APPROXIMATELY 72,000.

07/23/2019
Components: AIR BAGS
Incident Date: 06/03/2019
Crash: No
Fire: No
Vehicle Identification Number: 3FA6P0HD4ER******
Summary

I HAVE NUMEROUS COMPLAINTS/RECALLSON THIS VEHICLE. EVERYTHING FROM THE TRANSMISSION, TO THE RADIATOR, COOLANT, STEERING WHEEL COLMN, AND NOW THE AIR BAG SENSOR IS LIT AS 'ON'. I BELIEVE THIS IS NOT A TAKATA RECALL, HOWEVER IT IS, WHAT I BELIEVE JUST ANOTHER RECALL WAITING TO HAPPEN. WHEN THE CAR IS A LEMON,WHY SHOULD I BE CHARGED TO HAVE ANYTHING DIAGNOSED TO SEE THE 'CAUSE' OF ANY PROBLEM?

07/21/2019
Components: STRUCTURE
Incident Date: 07/21/2019
Crash: No
Fire: No
Vehicle Identification Number: 3FA6P0SU1ER******
Summary

BOTH MY REAR DOOR LATCHES HAVE FAILED CAUSING THE DOOR TO BE UNABLE TO BE CLOSED SHUT, AND THIS HAS HAPPENED SUDDENLY ONCE WITH MY SON IN THE BACK SEAT NEXT TO THE DOOR. THE DOOR BECOMES UNABLE TO BE CLOSED AND WILL SWING OPEN UPON TURNS ETC. THIS WAS A MAJOR RECALL OF SIMILAR FORD FUSION MODELS IN THE 2014 MANUFACTURER YEAR FOR SOME REASON MY VIN DID NOT POP UP FOR THIS PARTICULAR RECALL BUT CLEARLY IT SHOULD HAVE BEEN AND NEEDS TO BE ADDED TO THIS EXISTING RECALL SO I CAN GET THIS RESOLVED BY THE COMPANY.

07/18/2019
Components: POWER TRAIN,ELECTRICAL SYSTEM,ELECTRONIC STABILITY CONTROL
Incident Date: 10/01/2014
Crash: No
Fire: No
Vehicle Identification Number: 3FA6POH74ER******
Summary

I BOUGHT THIS CAR BRAND NEW.. IT'S BEEN A NIGHTMARE FROM THE FIRST WEEK... IT HAS A OIL LEAK.. THE CAR JERKS WHEN YOUR DRIVING BUT YET THEY SAY IT HAS TO GET USE TO MY DRIVING WELL SEPTEMBER WILL BE 5 YEARS IT SHOULD BE USE TO MY DRIVING.. YOU CAN FEEL THE CAR UP AND IT SAY YOU HAVE 300 MILES TO EMPTY DRIVE 2 MILES AND THEN IT SAYS 0 MILES TILL EMPTY.. THE RADIO AND THE AC COME ON BY THEIR SELF..THE CAR ACTED LIKE IT DIDN'T WANT TO CRANK, WENT AND GOT IT CHECKED, SAID THERE IS NOTHING WRONG WITH STARTER OR ALTERNATOR NEEDS TO BATTERY, OK GOT NEW BATTERY AND IT STILL DRAGS TO START... THIS IS THE WORSE CAR I HAVE EVER OWNED .. NOW YOU CAN BE DRIVING AND SOME MESSAGE COMES UP TRANSMISSION NOT IN PARK, I DON'T UNDERSTAND I THINK THIS CAR WAS A LEMON RIGHT OFF THE CAR LOT

07/17/2019
Components: STEERING
Incident Date: 07/10/2019
Crash: Yes
Fire: No
Vehicle Identification Number: 3FA6P0SU8ER******
Summary

DRIVING AT A HIGH RATE OF SPEED ON THE HIGHWAY AND "CHECK ADVANCTRACK" AND "POWER HILL ASSIST NOT AVAILABLE" LIGHT ILLUMINATED. CAR BECAME VERY HARD TO STEER. LOST CONTROL AND SKID TO THE SIDE OF ROAD. INTERNAL STEERING GEAR FAILURE WAS CAUSE OF ISSUE.

07/16/2019
Components: ELECTRICAL SYSTEM
Incident Date: 07/16/2019
Crash: No
Fire: No
Vehicle Identification Number: 3FA6P0H78ER******
Summary

CAR RANDOMLY LOSES COMPLETE POWER. THIS HAS HAPPENED MOSTLY WHEN STARTING FOR FIRST TIME (WHEN OFF FOR AWHILE) BUT HAS ALSO HAPPENED AT STOP SIGN/LIGHT AND EVEN WHILE IN MOTION AT HIGH SPEED. THERE IS A CLICKING NOISE WHEN THIS HAPPENS (RELAY CHATTER). SUBSEQUENT RESTART WILL YIELD SAME RESULTS UNTIL FINALLY BECOMES STABLE AND I AM ABLE TO DRIVE. ONLY SEEMS TO HAPPEN DURING WARMER SUMMER MONTHS.

07/14/2019
Components: ELECTRICAL SYSTEM
Incident Date: 07/14/2019
Crash: No
Fire: No
Vehicle Identification Number: 1FA6P0H79E5******
Summary

WHILE THE VEHICLE WAS IN MOTION THE FAN SPEED ON THE CLIMATE CONTROL SYSTEM WITHOUT MANIPULATION DECREASED TO A FAN SPEED OF ONE WHILE ON A CITY STREET.

07/12/2019
Components: STRUCTURE
Incident Date: 07/12/2019
Crash: No
Fire: No
Vehicle Identification Number: 3FA6P0H79ER******
Summary

TL* THE CONTACT OWNS A 2014 FORD FUSION. UPON INSPECTION OF THE VEHICLE BY AN INDEPENDENT MECHANIC, IT WAS DISCOVERED THAT THE FRONT HOOD WAS RUSTING. THE CONTACT CALLED CAPITAL FORD LINCOLN OF ROCKY MOUNT (2012 STONE ROSE DR, ROCKY MOUNT, NC 27804, (252) 977-1234) FROM WHERE THE VEHICLE WAS PURCHASED; HOWEVER, A RESPONSE WAS NOT RECEIVED. THE MANUFACTURER WAS NOTIFIED AND REFERRED THE CONTACT TO NHTSA. THE VEHICLE WAS NOT REPAIRED. THE FAILURE MILEAGE WAS 95,000.

07/12/2019
Components: POWER TRAIN
Incident Date: 02/01/2016
Crash: No
Fire: No
Vehicle Identification Number: 1FA6P0G70E5******
Summary

TL* THE CONTACT OWNS A 2014 FORD FUSION. THE CONTACT STATED THAT THE MANUFACTURER FAILED TO PROVIDE THE PART SINCE MID 2016 FOR NHTSA CAMPAIGN NUMBER: 19V362000 (POWER TRAIN). THE CONTACT STATED THAT IT WAS BECOMING DIFFICULT TO SHIFT FROM PARK INTO DRIVE, WHICH CAUSED THE CONTACT TO HAVE TO MANEUVER THE SHIFTER. MULLINAX FORD OF MOBILE (7311 AIRPORT BLVD, MOBILE, AL 36608, (888) 241-4640) AND SANDY SANSING FORD LINCOLN (27180 US-98, DAPHNE, AL 36526, (251) 626-7777) WERE BEEN UNABLE TO PROVIDE THE PART WITHIN A REASONABLE TIME FRAME. THE VEHICLE WAS NOT REPAIRED. A LOANER VEHICLE OPTION WAS NOT PROVIDED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE TO ADDRESS THE RECALL REPAIR. THE FAILURE MILEAGE WAS NOT AVAILABLE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.

07/10/2019
Components: SERVICE BRAKES
Incident Date: 06/16/2019
Crash: No
Fire: No
Vehicle Identification Number: 3FA6P0K92ER******
Summary

SEPTEMBER 2018 AT 75382 MILES FRONT LEFT BREAK HOSE RUPTURED CAUSING COMPLETE BREAK FAILURE IN JUNE 2019 AT 84143 MILES RIGHT SIDE BREAK HOSE FAILURE, CAUSING COMPLETE BREAK FAILURE. EACH TIME WAS THE SAME I PULLED OUT OF A PARKING SPOT PULLED UP TO THE EXIT AND WHILE HOLDING FOOT ON BREAK PEDDLE WENT TO FLOOR AND HAD NO BREAKS. CAR HAD TO BE TOWED TO DEALERSHIP FOR REPAIRS. BOTH INSTANCES CAR LOST ALL BREAK FLUID . I ASKED FOR THE HOSE THE SECOND TIME THIS HAPPENED HOSE IS RUPTURED.

07/09/2019
Components: LATCHES/LOCKS/LINKAGES
Incident Date: 07/02/2019
Crash: No
Fire: No
Vehicle Identification Number: 3FA6P0H78ER******
Summary

TL* THE CONTACT OWNS A 2014 FORD FUSION. THE CONTACT STATED THAT THE DRIVER'S SIDE DOOR ACTUATOR FAILED AND THE DRIVER'S SIDE DOOR LATCH FAILED TO SHUT PROPERLY. AUTONATION FORD ARLINGTON (1400 INTERSTATE 20 W, ARLINGTON, TX 76017, (817) 200-4503) WAS NOTIFIED AND STATED THAT THEY TESTED THE LATCH SYSTEM. THE DEALER DIAGNOSED THAT THE LATCH MAY NEED TO BE REPLACED. THE CONTACT WAS UNCERTAIN IF THE FAILURE WOULD AFFECT ANY OTHER LATCHES. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOT CONTACTED. THE APPROXIMATE FAILURE MILEAGE WAS 119,196.

07/08/2019
Components: STEERING,ELECTRICAL SYSTEM
Incident Date: 07/06/2019
Crash: No
Fire: No
Vehicle Identification Number: 1FA6P0HD2E5******
Summary

DRIVING VEHICAL LOST POWER STEERING, DASH BOARD LIT UP,STEERING ASSIST FAULT,SERVICE ADVANCE TRACK,HILL START ASSIST NOT AVAILABLE,I NOW HAVE TO DRIVE MY CAR TO WORK WITH NO POWER STEERING,DEALER SAID CANT LOOK AT IT TILL WENDSDAY,WARRANTY RAN OUT 2000ND MILES AGO.THIS CAR ONLY HAS 57000ND MILES ON IT:DONT KNOW WHAT TO DO:

07/08/2019
Components: LATCHES/LOCKS/LINKAGES
Incident Date: 08/10/2018
Crash: No
Fire: No
Vehicle Identification Number: 3FA6P0HD4ER******
Summary

TL* THE CONTACT OWNS A 2014 FORD FUSION. WHILE THE VEHICLE WAS PARKED, THE FRONT DRIVER'S SIDE DOOR FAILED TO LOCK. THE VEHICLE WAS TAKEN TO CHALMERS FORD (2500 RIO RANCHO BLVD SE, RIO RANCHO, NM 87124) WHERE IT WAS DIAGNOSED THAT THE LOCK ON THE DOOR LATCH FRACTURED AND NEEDED REPLACEMENT. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE AND STATED THAT THE VIN WAS EXCLUDED FROM NHTSA CAMPAIGN NUMBER: 17V210000 (LATCHES/LOCKS/LINKAGES). THE APPROXIMATE FAILURE MILEAGE WAS 97,000.

07/04/2019
Components: ELECTRONIC STABILITY CONTROL
Incident Date: 07/04/2019
Crash: No
Fire: No
Vehicle Identification Number: 1FA6P0HD2E5******
Summary

VEHICLE WAS IN MOTION AND OVERHEATING LIGHTS FOR COOLANT CAME IN AND DROPPED RIGHT BACK DOWN. WARNING MESSAGE CAME RIGHT BACK ON 5 MINUTES LATER. IF THE CAR MOVES FOR MORE THEN 1.5 HOURS STRAIGHT IT COMES ON. THE WARNING LIGHT FLICKERS UP AND DOWN BECAUSE OF THE TEMPERATURE. THE TEMPERATURE GAGE IN THE CAR WILL GO ALL THE WAY TO THE TOP AND DROP BACK DOWN REAL QUICK.

07/01/2019
Components: UNKNOWN OR OTHER
Incident Date: 07/01/2019
Crash: No
Fire: No
Vehicle Identification Number: 3FA6P0HDXER******
Summary

BOTH DOOR LATCHES ON DRIVER SIDE HAVE BROKEN PREVENTING THE DOOR FROM LATCHING. THEY HAVE HAD TO BE REPLACED. FOUND RECALLS ON SIMILAR VEHICLES BUT THIS WAS EXEMPT. BELIEVE THE ISSUE TO BE BROADER THAN THE RECALL DETAILED.

06/28/2019
Components: STRUCTURE
Incident Date: 06/07/2019
Crash: No
Fire: No
Vehicle Identification Number: 3FA6P0HD7ER******
Summary

FORD RECALL 15S16 / NHTSA 17V210 OCCURRED IN MAY 2017 AND WE HAD DOOR LATCH BROKEN PAWL SPRING TAB REPLACED ON ALL 4 DOORS AS REQUIRE BY THE RECALL. IN JUNE 2019, THE FRONT PASSENGER DOOR FAILED AGAIN AND WE TOOK IT IN FOR SERVICE. THEY REPLACED THE ONE DOOR LATCH MECHANISM AND WE WERE CHARGED $100 FOR THAT REPLACEMENT WHICH WAS THE DEDUCTIBLE ON OUR EXTENDED WARRANTY. WE OPENED UP A THREE CASES WITH FORD AND AUTONATION FORD DEALER IN HOUSTON. CASES 21829217, 21915875 AND 21893152. WE FEEL THAT FORD SHOULD REFUND OUR $100 AND REPLACE THE OTHER 3 LATCHES ONCE AGAIN, WHICH THEY REFUSE TO DO AND THEY CLOSED OUT THE CASES. VERBAL DISCUSSIONS WITH FORD AND WITH AUTONATION HAVE PROVED FUTILE. WHEN THE LATCH FAILS, WE CANNOT CLOSE THE DOOR SECURELY WHICH IS A SERIOUS SAFETY ISSUE. WE HAVE ELDERLY PARENTS AND SMALL GRANDCHILDREN WHO RIDE IN THIS CAR QUITE OFTEN. SINCE THE PASSENGER DOOR LATCH FAILED IN JUNE OF THIS YEAR, WE THINK THE OTHERS WILL FAIL AGAIN AS WELL WHICH LEAVES US FEELING VERY UNSAFE.

06/28/2019
Components: VEHICLE SPEED CONTROL,UNKNOWN OR OTHER,SERVICE BRAKES
Incident Date: 06/24/2019
Crash: No
Fire: No
Vehicle Identification Number: 3FA6P0K95ER******
Summary

WHILE DRIVING CAR DOWN HIGHWAY AT APPROX 70 MPH, SUDDENLY THE BRAKES STOP FUNCTIONING NORMALY MAKING IT ALMOST IMPOSSIBLE TO STOP VEHICLE WITHOUT USING EMERGENCY BRAKE. ALSO EXPERIENCE EXTREME LOSS OF POWER MAKING IT DIFFICULT TO REACH A SPEED OF 35 MPH WITH PEDAL PUSHED TO FLOOR. FORD DEALERSHIP DIAGNOSED AS VACUUM PUMP. FORD VACUUM PUMP PURCHASED AND REPLACED. WITHIN 3 WEEKS EXACT SAME ISSUE AGAIN ON INTERSTATE. BRAKES NEARLY USELESS TO BRING CAR TO A STOP, LOSS OF POWER. HAD TO HAVE VEHICLE TOWED TO GET IT HOME. CALLED TO QUESTION WARRANTY ON FORD VACUUM PUMP - INFORMED VACUUM PUMP IS ON "NATIONAL BACKORDER" AND CAN'T EVEN BE GIVEN AN APPROXIMATE DATE AS TO WHEN A NEW PART WILL BE AVAILABLE. MAYBE IT'S TIME FOR A RECALL???

06/24/2019
Components: STEERING,ELECTRICAL SYSTEM
Incident Date: 06/24/2019
Crash: No
Fire: No
Vehicle Identification Number: 3FAHP0GA5AR******
Summary

TL* THE CONTACT OWNS A 2014 FORD FUSION. WHILE THE CONTACT'S DAUGHTER WAS DRIVING 35 MPH, THE STEERING WHEEL SEIZED. THE CONTACT'S DAUGHTER HAD TO USE EXCESSIVE STRENGTH TO TURN THE STEERING WHEEL. THE VEHICLE WAS TURNED OFF AND WOULD NOT RESTART AND "POWER ASSIST FAULT" APPEARED ON THE INSTRUMENT PANEL. THE VEHICLE WAS TOWED BY THE CONTACT'S FATHER AND TAKEN TO TYLER FORD (2626 S SW LOOP 323, TYLER, TX 75701, (800) 788-7876). THE VEHICLE WAS CURRENTLY BEING DIAGNOSED AND MAY BE REPAIRED IF THE FAILURE WAS UNDER WARRANTY. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE AND DID NOT ASSIST. THE FAILURE MILEAGE WAS 130,000.

06/21/2019
Components: STEERING,POWER TRAIN
Incident Date: 06/18/2018
Crash: No
Fire: No
Vehicle Identification Number: 3FA6P0HDXER******
Summary

TL* THE CONTACT OWNS A 2014 FORD FUSION. THE CONTACT RECEIVED A RECALL NOTIFICATION FOR NHTSA CAMPAIGN NUMBERS: 18V167000 (STEERING) AND 18V471000 (POWER TRAIN) AND STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME TO REPAIR THE VEHICLE. GRAPEVINE FORD (801 E TX-114, GRAPEVINE, TX 76051) CONFIRMED PARTS WERE NOT AVAILABLE TO PERFORM THE RECALL REPAIR. THE MANUFACTURER WAS NOT MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. PARTS DISTRIBUTION DISCONNECT.

06/20/2019
Components: ELECTRICAL SYSTEM
Incident Date: 04/17/2019
Crash: No
Fire: No
Vehicle Identification Number: 3FA6P0HD0ER******
Summary

DRIVERS SIDE DOOR WILL NOT LOCK. ANYONE CAN OPEN MY DOOR AND BREAK INTO MY CAR, EVEN IF I HAPPEN TO BE IN THERE WHILE AT A STOP LIGHT.

06/20/2019
Components: STEERING
Incident Date: 06/18/2019
Crash: No
Fire: No
Vehicle Identification Number: 3FA6POK96ER******
Summary

2014 FORD FUSION TITANIUM POWER STEERING FAILURE AT ONLY 34,000 MILES. POWER STEERING FAILED WHILE VEHICLE WAS IN MOTION. SEVERAL WARNING LIGHTS CAME ON: SERVICE ADVANCE TRACK, POWER STEERING FAULT, LANE KEEPING ASSIST FAULT. REGAINED POWER STEERING AFTER RESTARTING CAR BUT THIS HAPPENED THREE TIMES IN THREE DAYS SO I TOOK IT TO DEALER FOR REPAIR. REQUIRED REPLACEMENT OF ENTIRE POWER STEERING RACK AND REALIGNMENT. TOTAL COST TO ME WAS $2200. I HAVE NOTIFIED FORD CUSTOMER SERVICE OF THE ISSUE, BUT OF COURSE, NO ACTION WAS TAKEN YET. THIS IS A MAJOR SAFETY ISSUE AS THE CAR WAS ALMOST IMPOSSIBLE TO STEER, ESPECIALLY AT LOWER SPEEDS. BASED ON WHAT I HAVE READ FROM OTHER CONSUMERS ON THE INTERNET, THIS IS NOT AN ISOLATED INCIDENT FOR THIS MODEL YEAR EVEN THOUGH A RECALL HAS NOT YET BEEN ISSUED.

06/17/2019
Components: LATCHES/LOCKS/LINKAGES
Incident Date: 06/15/2019
Crash: No
Fire: No
Vehicle Identification Number: 3FA6P0G7XER******
Summary

TL* THE CONTACT OWNS A 2014 FORD FUSION. THE CONTACT STATED THAT THE REAR PASSENGER DOOR DID NOT LOCK. THE CONTACT STATED THAT THE FAILURE OCCURRED ONE OTHER TIME, BUT SHE WAS ABLE TO SECURE THE DOOR. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE CONTACT PLANNED TO SCHEDULE A REPAIR APPOINTMENT. THE DEALER WAS NOT NOTIFIED. THE MANUFACTURER WAS NOTIFIED AND STATED THAT THE VIN WAS EXCLUDED FROM NHTSA CAMPAIGN NUMBER: 17V210000 (LATCHES/LOCKS/LINKAGES). THE APPROXIMATE FAILURE MILEAGE WAS 52,000.

06/17/2019
Components: LATCHES/LOCKS/LINKAGES
Incident Date: 06/15/2019
Crash: No
Fire: No
Vehicle Identification Number: 3FA6P0HDXER******
Summary

TL* THE CONTACT OWNS A 2014 FORD FUSION. THE CONTACT STATED THAT THE REAR DRIVER'S DOOR WOULD NOT LOCK OR REMAIN SECURED. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. HOLMES & TUTTLE FORD (660 WEST AUTOMALL DR, TUCSON, AZ) AND THE MANUFACTURER WERE NOTIFIED OF THE FAILURE, BUT NO ASSISTANCE WAS OFFERED. THE CONTACT WAS INFORMED THAT THE VIN WAS NOT INCLUDED IN NHTSA CAMPAIGN NUMBER: 17V210000 (LATCHES/LOCKS/LINKAGES); ALTHOUGH, THE VEHICLE EXPERIENCED THE SAME FAILURE LISTED IN THE RECALL. THE FAILURE MILEAGE WAS 118,000.

06/17/2019
Components: POWER TRAIN
Incident Date: 04/22/2019
Crash: No
Fire: No
Vehicle Identification Number: 3FA6P0K95ER******
Summary

TRANSMISSION SLIPS INTO GEAR WITH A SLIGHT JERK WHEN UP SHIFTING OR DOWN SHIFTING. NEVER HAVE ISSUE PUTTING CAR INTO DRIVE HOWEVER THERE IS A DELAY OCCASIONALLY WHEN PUTTING THE CAR INTO REVERSE FROM DRIVE TO BACKUP. SOMETIME CAN TAKE UP TO 3 SECONDS BEFORE IT INITIATES INTO REVERSE TO BACK UP.

06/15/2019
Components: SERVICE BRAKES
Incident Date: 06/12/2019
Crash: No
Fire: No
Vehicle Identification Number: 3FA6P0LU0ER******
Summary

LEAVING HOME IN THE MORNING, CAR STARTED AND RAN NORMALLY, 1 BLOCK LATER, PRESSED BRAKE PEDAL AND IT WENT ALL THE WAY TO THE FLOOR. HAD TO REALLY STAND ON IT TO STOP THE CAR. BRAKE SYSTEM, ABS, TRACTION CONTROL, PARKING BRAKE WARNING LIGHTS AND MESSAGES ALL ACTIVATED. PARKING BRAKE LOCKED UP AND THE CAR HAD TO BE TOWED TO DEALER. REPLACED PARKING BRAKE SWITCH, REAR BRAKE PADS, AND RODENT-CHEWED WIRING. WORKED FINE FOR A COUPLE MONTHS. THEN, DRIVING CLOSE TO HOME ABOUT 35 MPH, BRAKES FAILED AGAIN. STANDING ON BRAKE PEDAL STOPPED CAR IN (ESTIMATED) DOUBLE NORMAL DISTANCE. ALL BRAKE-RELATED WARNING LIGHTS AND MESSAGES ACTIVATED, PLUS SERVICE REAR PARK ASSIST MESSAGE. PARKING BRAKE LOCKED UP. TOWED TO DEALER. SERVICE WRITER SAW LIGHTS AND MESSAGES, BUT TECHS LATER COULDN'T FIND MALFUNCTION, NO CODES SET. DEALERSHIP MADE NO REPAIRS, SENT ME HOME WITH A CAR I AM AFRAID TO DRIVE. WHEN ASKED IF THIS IS A KNOWN ISSUE, THEY PRETENDED NOT TO KNOW, AND DIDN'T PLAN TO CONTACT FORD ABOUT IT. IN MY OPINION, A SOFTWARE OR ELECTRICAL PROBLEM THAT CAUSES THE CAR TO LOSE BRAKING IS A PRETTY SERIOUS DESIGN FLAW. ACCORDING TO NTHSA DATABASE AND INTERNET FORUMS, THIS IS A KNOWN ISSUE, AND SOMETHING NEEDS TO BE DONE BEFORE SOMEONE GETS KILLED. AT THE VERY LEAST, GOOD-FAITH BUYERS SHOULD NOT BE LEFT HOLDING THE BAG.

06/14/2019
Components: POWER TRAIN
Incident Date: 05/30/2019
Crash: No
Fire: No
Vehicle Identification Number: 1FADP3F28EL******
Summary

THERE IS A RECALL ON FORD MANUAL FORD FUSION BUT I KNOW OF TWO AUTOMATICS WITH THE SAME PROBLEM. OURS IS A 2014 FORD FUSION AND WE HAVE A BIG PROBLEM WITH THE CLUTCH. JUST LIKE THE MANUAL RECALL.

06/14/2019
Components: STEERING
Incident Date: 10/01/2018
Crash: No
Fire: No
Vehicle Identification Number: 3FA6P0H93ER******
Summary

TL* THE CONTACT OWNS A 2014 FORD FUSION. THE CONTACT STATED THAT THE VEHICLE WAS REPAIRED PER AN UNKNOWN RECALL AROUND JUNE OF 2018 REGARDING THE STEERING. A COUPLE OF MONTHS AFTER THE REPAIR, THE STEERING RACK MALFUNCTIONED. THE CONTACT WAS UNABLE TO COMPLETE TURNING THE VEHICLE TO THE LEFT AND RIGHT. WINNER FORD (250 HADDONFIELD-BERLIN RD, CHERRY HILL, NJ 08034, (856) 428-4000) STATED THAT THE TWO STEERING FAILURES WERE NOT RELATED AND CHARGED THE CONTACT $1,200 TO REPAIR THE VEHICLE. THE MANUFACTURER WAS NOT CONTACTED. THE FAILURE MILEAGE WAS 50,000.

06/14/2019
Components: STRUCTURE
Incident Date: 06/06/2019
Crash: No
Fire: No
Vehicle Identification Number: 3FA6P0H75ER******
Summary

DOOR FLEW OPEN WHILE PROCEEDING THROUGH A TURN AT A CITY INTERSECTION. DISCOVERED DOOR LATCH HAD BROKEN. RESEARCH REVEALED RECALL #17V210000 WHICH DEALERSHIPS REFUSED TO REPAIR UNDER THE RECALL NOTICE INDICATING THIS CAR'S VIN WAS NOT INCLUDED IN THE NOTICE EVEN THOUGH IT WAS SPECIFICALLY FOR 2014 FORD FUSION. UPON CALLING FORD CUSTOMER SERVICE, THEY ADVISED THE SAME BUT IF IT HAPPENS TO ANOTHER CAR IN THE SAME AREA, THEY MAY ISSUE ANOTHER RECALL AT WHICH POINT, THEY'D REFUND THE REPAIR COSTS. RECALL DETAILS INDICATE A COMPONENT WITHIN THE DOOR LATCHES MAY BREAK RESULTING IN THE DOORS NOT SECURING MISLEADING OCCUPANTS TO BELIEVE THAT A DOOR IS SECURE WHEN IT IS NOT. DEALER REPLACED ALL FOUR DOOR LATCHES AT CONTACT'S EXPENSE. THE COST TO REPAIR WAS APPROXIMATELY $350.*DT*JB

06/12/2019
Components: STRUCTURE
Incident Date: 06/08/2019
Crash: No
Fire: No
Vehicle Identification Number: 3FA6P0H70ER******
Summary

TL* THE CONTACT OWNS A 2014 FORD FUSION. THE CONTACT STATED THAT THE REAR DRIVER'S DOOR FAILED TO REMAIN CLOSED. THE CONTACT CALLED BARBER FORD (LOCATED AT 640 E 8TH ST, HOLLAND, MI 49423, (616) 396-2361) AND WAS INFORMED THAT THE VIN WAS NOT INCLUDED IN A RECALL. THE CONTACT ALSO CALLED BORGMAN FORD MAZDA (LOCATED AT 3150 28TH ST SW, GRANDVILLE, MI 49418, (616) 534-7651) AND WAS INFORMED THAT THE VIN WAS A SALVAGE TITLE AND WAS NOT ELIGIBLE FOR THE REPAIR. THE VEHICLE WAS NOT TAKEN TO A DEALER AND WAS NOT REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE AND REFERRED THE CONTACT TO NHTSA. THE APPROXIMATE FAILURE MILEAGE WAS 80,000.

06/12/2019
Components: STEERING
Incident Date: 06/12/2019
Crash: No
Fire: No
Vehicle Identification Number: 3FA6P0HD5ER******
Summary

WHILE DRIVING APPROXIMATELY 35MPH AND PROCEEDED TO SLOW DOWN TO MAKE A TURN, MY STEERING WHEEL FROZE AND I WAS UNABLE TO MAKE THE TURN, ALMOST CRASHING INTO THE VEHICLE IN FRONT OF ME THAT WAS AT A STOP. I WAS ABLE TO FORCE THE WHEEL TO TURN AT THE NEXT STOP LIGHT USING QUITE ABIT OF FORCE AND WAS ABLE TO PARK THE VEHICLE TO HAVE IT TOWED AWAY. THE VEHICLE ONLY HAD 47K MILES AND WE ONLY DROVE IT ABOUT 4K MILES LOCALLY WITHIN THE LAST YEAR. ALL MAINTENCE WAS KEPT UP AND NO OTHER ISSUES UNTIL NOW. DEALER QUOTED $2K FOR REPAIR. WE ARE CALLING FORD CUSTOMER SERVICE AS ITS OUT OF WARRANTY AND DEALER SAID ITS NOT RECALLED IN THE FORD DATABASE BUT YET THERE ARE NUMEROUS COMPLAINTS AND THE RECALL LISTED MATCHED WHAT WE WERE DIAGNOSED WITH.

06/12/2019
Components: UNKNOWN OR OTHER
Incident Date: 06/12/2019
Crash: No
Fire: No
Vehicle Identification Number: 3FA6P0H92ER******
Summary

GOT IN MY CAR AND TURNED ON THE CAR WITH THE DRIVER DOOR NOT CLOSING, HAD TO DRIVE HOME WHILE HOLDING THE DOOR. DRIVER DOOR LATCH NOT LOCKING OR GOING UP.

06/11/2019
Components: POWER TRAIN,SERVICE BRAKES
Incident Date: 06/06/2019
Crash: No
Fire: No
Vehicle Identification Number: 3FA6P0G74GR******
Summary

TL* THE CONTACT OWNS A 2014 FORD FUSION. WHEN THE CONTACT ATTEMPTED TO PLACE THE VEHICLE IN DRIVE, IT WENT INTO REVERSE. THE CONTACT ALSO STATED THAT THE BRAKES SEIZED WHILE REVERSING IN THE DRIVEWAY. A CHILD WAS RUNNING PAST AT THE TIME OF THE FAILURE AND THE CONTACT HAD TO USE EXCESSIVE FORCE TO STOP THE VEHICLE AND AVOID THE CHILD. THE VEHICLE WAS TAKEN TO GRAND PRIX FORD (701 E PALACE PKWY, GRAND PRAIRIE, TX 75050, (972) 975-9621) WHERE IT WAS DIAGNOSED THAT A NEW SHIFTER CABLE WAS NEEDED. THE VEHICLE WAS CURRENTLY BEING REPAIRED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE CONTACT MAY PAY OUT OF POCKET, BUT WOULD BE REIMBURSED BY THE MANUFACTURER. THE FAILURE MILEAGE WAS 68,000.

06/11/2019
Components: UNKNOWN OR OTHER
Incident Date: 06/10/2019
Crash: Yes
Fire: No
Vehicle Identification Number: 3FA6P0G73ER******
Summary

RECALL # 19S16, THE GEAR SHIFT CABLE DISCONNECTED AS I PARKED MY CAR IN THE GARAGE AND MY VEHICLE ([XXX] FORD FUSION 2014) KEPT MOVING FORWARD, STOPPING WITH THE WALL, AFTER I RELEASED MY FOOT FROM THE BREAK PEDAL. FORD IS SAYING THEY HAVE RECALL #19S16 BUT A REMEDY IS NOT AVAILABLE, THEY ADVISED ME NOT TO DRIVE IT, PHONE CALL REFERENCE #[XXX]. ON THE WEBSITE IT SAYS: THE REMEDY FOR THIS RECALL IS STILL UNDER DEVELOPMENT. THE RECALL IS EXPECTED TO BEGIN MAY 28, 2019. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6). *TT

06/10/2019
Components: FUEL/PROPULSION SYSTEM
Incident Date: 06/07/2019
Crash: No
Fire: No
Vehicle Identification Number: 3FA6P0HDXER******
Summary

FUEL WILL BE AT 43 MILES TO EMPTY AND FUEL LIGHT WILL COME ON THEN GO OFF THEN THE CAR SHUTS OFF WHEN IT'S SITTING

06/09/2019
Components: ELECTRICAL SYSTEM,EXTERIOR LIGHTING,VISIBILITY/WIPER
Incident Date: 06/03/2019
Crash: No
Fire: No
Vehicle Identification Number: 3FA6P0HD4ER******
Summary

WHEN MY RIGHT OR LEFT BLINKER IS ON, MY HEADLIGHTS FLICKER MAKING IT HARD TO SEE AT NIGHT.

06/08/2019
Components: UNKNOWN OR OTHER
Incident Date: 06/07/2019
Crash: No
Fire: No
Vehicle Identification Number: 3FA6P0RU9ER******
Summary

I WAS DRIVING ON THE HIGHWAY WHEN MY CAR SHUT OFF. NO WARNING, IT JUST SHUT OFF. I HAD TO COAST TO THE SIDE OF THE ROAD. AFTER I PUT THE CAR IN PARK, IT STARTED BACK UP WITH NO PROBLEM.

06/05/2019
Components: STRUCTURE
Incident Date: 06/01/2019
Crash: No
Fire: No
Vehicle Identification Number: 3FA6P0H76ER******
Summary

DOOR WILL NOT LATCH CLOSED. THE VEHICLE WAS STATIONARY WHEN DISCOVERED. IT APPEARS TO BE A SPRING OR GEAR MECHANISM BEHIND THE LATCH THAT ISN'T WORKING. ARTICLES SAY THIS VEHICLE SHOULD BE COVERED BY RECALL, BUT MANUFACTURER SAYS IT ISN'T. NOTICING OTHER COMPLAINTS REGARDING DOOR LATCHES NOT LATCHING, SO THIS RECALL SHOULD BE EXPANDED. *DT*JB

06/04/2019
Components: VEHICLE SPEED CONTROL,UNKNOWN OR OTHER,FUEL/PROPULSION SYSTEM
Incident Date: 03/01/2016
Crash: No
Fire: No
Vehicle Identification Number: 3FA6P0G76ER******
Summary

CAR WILL HESITATE WHEN GOING DOWN A HILL AND THEN ACCELERATE,WHEN TRY TO ACCELERATE THE CAR WILL JERK AND HESITATE(2014, 2015, 2016 & 2017)..THE RPM DROPS DURING THESE INCIDENTS AND HAS REPORTED TO THE SERVICE DEPT AT CAPITAL FORD A FEW TIMES SINCE PURCHASED THE VEHICLE BRAND NEW IN 2014(2014,2015,2016,2017,2018). HAVE REPLACE LUG NUTS A FEW TIMES (FACTORY ISSUED) THEY KEEP SWELLING AND CRACKING(2016,2017& 2019). OIL LEAK BETWEEN THE ENGINE AND TRANSMISSION(6/1/19). DATES VARIES. PROBLEMS STILL EXIST AND ON GOING.

06/04/2019
Components: POWER TRAIN
Incident Date: 05/19/2019
Crash: No
Fire: No
Vehicle Identification Number: 3FA6P0HR6ER******
Summary

CAR LOST POWER ON (NON-INTERSTATE) HIGHWAY AS WE WERE COMING UP TO A FOUR-WAY STOP. WHEN MY WIFE TRIED TO GET THE CAR MOVING AGAIN, IT BUCKED AND SPUTTERED. THE WRENCH LIGHT ILLUMINATED ON THE CAR'S DASH, WHICH MEANS "POWERTRAIN FAULT", ACCORDING TO FORD. THE CAR BARELY RAN AND WE PULLED OVER TO THE SIDE OF THE ROAD, SHUT IT OFF AND RESTARTED IT AFTER ONE MINUTE. IT THEN RAN BETTER AND WE WERE ABLE TO GET HOME. AFTER RESTARTING, THEN WRENCH LIGHT WENT OUT. IT HAS HAD A ROUGH IDLE SINCE THEN. THE DEALER FOUND NO STORED DTCS FROM THE INCIDENT, BUT AFTER SIGNIFICANT TESTING, THE CAR SET P0570 - UNABLE TO MAINTAIN IDLE SPEED. DEALER SAYS IT IS A FAILING ELECTRONIC THROTTLE BODY BUT THAT IT IS NOT COVERED UNDER THE POWERTRAIN WARRANTY. THIS IS A SERIOUS SAFETY ISSUE AS IT FAILED WITHOUT WARNING AND COULD HAVE PUT US IN SERIOUS DANGER IF WE WERE ON A CROWDED INTERSTATE HIGHWAY. I DO NOT FEEL SAFE DRIVING IT ANYWHERE BUT ON IN-TOWN TRIPS AND MAYBE ON LIGHTLY-TRAVELED BACK ROADS. I HAVE BEEN ARGUING WITH FORD (THE COMPANY, NOT THE FORD DEALER) ON THE PHONE THAT THEY SHOULD COVER THE COST OF REPLACING THE THROTTLE BODY. SO FAR I HAVE NOT BEEN ABLE TO GET ANYONE ON THE PHONE WHO CAN MAKE THAT HAPPEN.

06/03/2019
Components: STRUCTURE
Incident Date: 06/03/2019
Crash: No
Fire: No
Vehicle Identification Number: 3FA6P0G77ER******
Summary

THE DRIVER DOOR SWUNG OPEN WHILE I WAS DRIVING ON A CITY STREET. I ATTEMPTED TO CLOSE THE DOOR, BUT IT DID NOT LATCH. I HAD TO DRIVE BACK HOME WITH AN UNLATCHED DOOR, HOLDING IT IN PLACE WITH ONE ARM TO PREVENT IT FROM SWINGING OUT AGAIN. *DT*JB

05/29/2019
Components: LATCHES/LOCKS/LINKAGES
Incident Date: 05/28/2019
Crash: No
Fire: No
Vehicle Identification Number: 1FA6P0H70E5******
Summary

TL* THE CONTACT OWNS A 2014 FORD FUSION. WHILE DRIVING 35 MPH, THE DRIVER'S SIDE DOOR OPENED WITHOUT WARNING. THE CONTACT PULLED THE VEHICLE OVER TO THE SIDE OF THE ROAD. WHILE HOLDING THE DOOR CLOSED, THE CONTACT DROVE TO BOB SWOPE FORD (1307 N DIXIE DRIVE, ELIZABETHTOWN, KY 42701) WHERE IT WAS DIAGNOSED THAT THE DOOR LATCH FAILED AND NEEDED REPLACEMENT. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 64,000.

05/29/2019
Components: STEERING,ELECTRONIC STABILITY CONTROL
Incident Date: 05/01/2019
Crash: No
Fire: No
Vehicle Identification Number: 3FA6P0HD0ER******
Summary

MY POWER STEERING WENT AND MY TRACTION CONTROL AND HILL START ASSIST HAVE WENT ON AT THE SAME TIME AS THE POWER STEERING IT WAS PARKED IN A PARKING LOT GOT IN STUNNED IT ON EVERYTHING STOPPED WORKING

05/28/2019
Components: ELECTRICAL SYSTEM,VISIBILITY/WIPER
Incident Date: 05/28/2019
Crash: No
Fire: No
Vehicle Identification Number: 3FA6P0LU0ER******
Summary

THE REAR VIEW BACKUP CAMERA FAILS. I HAVE TAKEN THIS VEHICLE TO MULTIPLE DEALERSHIPS TOTALING AT LEAST A DOZEN TIMES FOR REPAIR. THE DEALER HAS REPEATEDLY BEEN UNABLE TO REPAIR THIS PROBLEM.

05/28/2019
Components: POWER TRAIN
Incident Date: 05/22/2019
Crash: No
Fire: No
Vehicle Identification Number: 3FA6P0HD5ER******
Summary

BROKEN SHIFT SELECTION CABLE. SIMILAR TO OTHER RECALLS WITH THIS MAKE AND MODEL (18V471000 AND 19V362000) . IT WAS STATIONARY, I WAS ABLE TO PUT THE CAR IN PARK AND REMOVE MY KEY BUT THE TRANSMISSION WAS SET TO NEUTRAL. IF THE CAR WAS ON AN INCLINE IT WOULD HAVE ROLLED AND CAUSED A CRASH.

05/22/2019
Components: ELECTRICAL SYSTEM
Incident Date: 05/20/2019
Crash: No
Fire: No
Vehicle Identification Number: 1FA6P0HD2E5******
Summary

THREE TIMES IN A THREE WEEK TIME FRAME THE CAR HAS FLASHED THE MESSAGE, TRANSMISSION NOT IN PARK, WHILE IN DRIVE AND THEN COMPLETELY SHUT OFF. TWICE I HAVE THAT ON THE HIGHWAY ONCE HEADING SOUTHBOUND ON 95,BANOTHER ON 128NORTH AND THE 3RD ON A SIDE STREET. I'VE BEEN ABLE TO SAFTLEY MAKE IT OVER TO EITHER BD LATE OR SIDE OF STREET . HOWEVER THE PROBLEM/ CONCERN HAS YET TO BE RECTIFIED WITH KELLY FORD BEVERLY WHERE I BOUGHT VEHICLE

05/17/2019
Components: POWER TRAIN
Incident Date: 03/11/2019
Crash: No
Fire: No
Vehicle Identification Number: 3FA6T0H92ER******
Summary

TL* THE CONTACT OWNS A 2014 FORD FUSION. THE CONTACT STATED THAT THE VEHICLE EXHIBITED THE SAME FAILURE LISTED IN NHTSA CAMPAIGN NUMBER: 19V362000 (POWER TRAIN). WHILE PARKING THE VEHICLE, THE GEAR SHIFTER WAS ENGAGED; HOWEVER, UPON EXITING THE VEHICLE, IT MOVED IN REVERSE. THE CONTACT HAD TO APPLY THE EMERGENCY BRAKE TO STOP THE VEHICLE. THE VEHICLE WAS TOWED TO GREEN FORD (LOCATED AT 2211 W PIONEER PKWY, PEORIA, IL 61615, (309) 693-2525) WHERE IT WAS DIAGNOSED THAT THE CLIP FRACTURED AND THE SHIFTER NEEDED TO BE REPLACED. THE VEHICLE WAS REPAIRED. THE MANUFACTURER WAS NOTIFIED. THE FAILURE MILEAGE WAS 122,668. THE VIN WAS INVALID.

05/14/2019
Components: STEERING
Incident Date: 05/10/2019
Crash: No
Fire: No
Vehicle Identification Number: 3FA6P0H94ER******
Summary

LOOSE STRING WHEEL

05/14/2019
Components: ENGINE
Incident Date: 05/01/2019
Crash: No
Fire: No
Vehicle Identification Number: 3FA6P0H96ER******
Summary

TL* THE CONTACT OWNS A 2014 FORD FUSION. THE CONTACT STATED THAT AFTER REFUELING THE VEHICLE, IT TOOK NUMEROUS ATTEMPTS TO START AND THE ENGINE WARNING LIGHT ILLUMINATED. THE DEALER AND MANUFACTURER WERE NOT NOTIFIED OF THE FAILURE. THE VEHICLE HAD NOT BEEN DIAGNOSED OR REPAIRED. THE FAILURE MILEAGE WAS 114,000.

05/14/2019
Components: POWER TRAIN
Incident Date: 05/14/2019
Crash: No
Fire: No
Vehicle Identification Number: 3FA6P0H75ER******
Summary

CAR WAS IN GARAGE, WOULD FREELY SHIFT OUT OF PARK BUT WOULDN'T CATCH ANY GEARS. NO LIGHTS GAME ON THE DASH. WHEN IT WAS IN PARK THE P WOULD LIGHT UP, BUT WHEN YOU MOVE THE SHIFTER NOTHING LIGHTS UP. UPON FURTHER INSPECTION, THE SHIFTER CABLE BUSHING GAME OFF AND WAS LOOSE. THIS IS A CURRENT RECALL BUT FOR SOME REASON DOES NOT APPLY TO MY VIN.

05/13/2019
Components: VEHICLE SPEED CONTROL
Incident Date: 05/01/2019
Crash: No
Fire: No
Vehicle Identification Number: 3FA6P0K9XER******
Summary

TL* THE CONTACT OWNS A 2014 FORD FUSION. THE CONTACT STATED THAT WHILE DRIVING AT VARIOUS SPEEDS, THE CRUISE CONTROL FAILED TO FUNCTION. AN UNKNOWN LOCAL DEALER WAS MADE AWARE OF THE FAILURE BUT WAS NOT ABLE TO ASSIST. THE VEHICLE HAD NOT BEEN REPAIRED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS 50,000.

05/11/2019
Components: UNKNOWN OR OTHER
Incident Date: 05/08/2019
Crash: No
Fire: No
Vehicle Identification Number: 3FA6P0H9XER******
Summary

A PIECE OF WINDOW MOLDING DISINTEGRATED . AND ALLOWED WATER TO PERMEATE THE INSULATION IN THE DASH AS WELL AS THE REST OF THE CAR. THIS WAS NOT APPARENT UNTIL AN ODOR WAS DETECTED. NEITHER FORD OR THE DEALER WILL OFFER ANY COMPENSATION. THE COST FOR REPAIRS IS $4,500 AND WAS TOLD BOOK VALUE IS $,9,000

05/09/2019
Components: STEERING,ELECTRONIC STABILITY CONTROL
Incident Date: 04/27/2019
Crash: No
Fire: No
Vehicle Identification Number: 3FA6P0HD0ER******
Summary

WHILE DRIVING MY 2014 FORD FUSION ON THE FREEWAY TWO WARNINGS POPPED UP ONTO MY SCREEN SAYING, POWER ASSIST STEERING FAILURE AND HILL CLIMB ASSIST FAILURE, WHICH RESULTED IN A FAILURE OF MY POWER STEERING WHICH LEFT IT VERY DIFFICULT FOR ME TO CONTROL THE VEHICLE AND AVOID ANY INJURY TO MYSELF OR OTHERS. AFTER HAVING TO DRIVE IT TO THE FORD DEALERSHIP IN THIS CONDITION, I AM TOLD THAT THEY CANNOT HELP ME OUT SINCE THERE IS NO DIRECT RECALL UNDER MY VIN NUMBER TO MATCH THIS CAR ALTHOUGH THERE ARE MULTIPLE STEERING RECALLS ON TOP OF THE CLASS ACTION LAWSUIT OPENED FOR THIS EXACT CLAIM I AM HAVING. I HAVE BEEN PASSED BACK AND FORTH FROM THEIR MANAGEMENT TO CUSTOMER SERVICE WITH NO CARE OR SYMPATHY WHATSOEVER FOR SOMETHING THAT COULD HAVE RESULTED IN DEATH OR INJURY OF MYSELF OR ANYONE ELSE ON THE ROAD AT THE TIME. I HAVE ONLY HAD THE CAR FOR A YEAR AND IT IS AT 91,000 MILES SO IT HAS SURPASSED ITS WARRANTY ON MILES AND I HAVE NO COVERAGE FOR THE REPAIRS WHATSOEVER.

05/01/2019
Components: POWER TRAIN
Incident Date: 07/15/2018
Crash: No
Fire: No
Vehicle Identification Number: 3FA6P0H73ER******
Summary

TL* THE CONTACT OWNS A 2014 FORD FUSION. WHEN THE VEHICLE WAS PLACED IN PARK, IT ROLLED BACKWARDS AND FAILED TO ENGAGE IN PARK. THE CONTACT DEPRESSED THE BRAKE PEDAL UNTIL THE VEHICLE STOPPED. THERE WAS NO WARNING INDICATOR ILLUMINATED. THE VEHICLE WAS TOWED TO CAVALLIN FORD (320-629-2549, LOCATED AT 630 13TH ST SW, PINE CITY, MN 55063) WHERE IT WAS DIAGNOSED THAT THE CABLE BETWEEN THE GEAR SHIFT AND THE TRANSMISSION FRACTURED AND NEEDED TO BE REPLACED. THE CONTACT WAS INFORMED THAT THE VIN WAS NOT INCLUDED IN A RECALL. THE VEHICLE WAS REPAIRED. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS NOT PROVIDED.

05/01/2019
Components: STRUCTURE
Incident Date: 05/01/2019
Crash: No
Fire: No
Vehicle Identification Number: 3FA6P0G73ER******
Summary

I HAVE A 2014 FORD FUSION WITH 38,000 MILES ON IT. THE DRIVER'S DOOR WON'T CLOSE. THERE'S A SAFETY RECALL (15S16) ON THIS ISSUE. I TOOK THE CAR TO SURPRISE FORD (WITH THE DOOR ROPED SHUT), AND THEY TOLD ME THAT THE RECALL DOESN'T COVER MY VIN. THEY TOLD ME TO OPEN A CASE WITH FORD, SO I DID CAS[XXX]. FORD TOLD ME THE SAME THING. HOW CAN THEY NOT COVER MY VIN (AND OTHERS LIKE MINE) IF MY VEHICLE IS EXPERIENCING THE ISSUE? I THINK COVERAGE OF THIS WILL FORCE FORD TO DO THE RIGHT THING AND EXPAND THEIR RECALL BEFORE SOMEONE GETS HURT. WHAT IF THE DOOR FLEW OPEN IN TRAFFIC? CONTACT STATED DRIVER' FRONT LATCH WAS REPLACED. ('PARTS OF THIS DOCUMENT HAVE BEEN REDACTED TO PROTECT PERSONALLY IDENTIFIABLE INFORMATION PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6).')*JB

05/01/2019
Components: ELECTRICAL SYSTEM
Incident Date: 04/12/2018
Crash: No
Fire: No
Summary

EVERYTIME I PUT MY CAR IN GEAR, EITHER REVERSE OR DRIVE, THE GAS TANK DOOR WILL OPEN UP. THE GAS TANK BUTTON DOESN'T WORK AND NEITHER DOES THE EV BUTTON FOR PURE ELECTRIC DRIVE. THE ONLY WAY TO OPEN THE GAS TANK DOOR IS TO PUT THE CAR IN GEAR.

04/26/2019
Components: POWER TRAIN
Incident Date: 04/22/2019
Crash: No
Fire: No
Vehicle Identification Number: 3FA6P0HD2ER******
Summary

NOT SHIFTING PROPERLY AND A LEAK. THERE IS A RECALL # 18V169000 BUT IT DOES NOT INCLUDE THIS PARTICULAR FORD FUSION EVEN THOUGH THIS IS HAPPENING TO MY CAR.

04/25/2019
Components: STRUCTURE
Incident Date: 04/24/2019
Crash: No
Fire: No
Vehicle Identification Number: 3FA6P0LUXER******
Summary

FRONT DRIVER'S DOOR FAILED TO LATCH. THERE IS NO WAY TO SECURE THE DOOR CLOSED. THIS IS A LIFE-THREATENING DRIVING SAFETY ISSUE AND THEFT ISSUE THERE IS A RECALL ALREADY IN PLACE HOWEVER MY VIN FALLS OUT OF THE PREVIOUSLY ANNOUNCED RANGE. THE RECALL SHOULD BE REOPENED AND EXPANDED.

04/24/2019
Components: POWER TRAIN
Incident Date: 04/23/2019
Crash: No
Fire: No
Vehicle Identification Number: 3FA6P0H79ER******
Summary

AFTER GETTING TO MY DESTINATION AND PULLING INTO A DESIGNATED PARKING SPOT, I PUT THE VEHICLE IN PARK AND GOT OUT. AS I WAS GETTING OUT, THE VEHICLE BEGAN TO ROLL. I IMMEDIATELY GOT BACK IN AND APPLIED THE BRAKES. I CHECKED TO SEE IF I INDEED HAD PUT THE VEHICLE IN PARK AND THE PARKING INDICATOR READ "PARK". AT THAT TIME, I ENGAGED THE PARKING BREAK TO KEEP THE VEHICLE FROM ROLLING. FAULT: "VEHICLE CONTINUES TO MOVE AFTER BEING PLACED IN PARK." AFTER INVESTIGATING THE PROBLEM, I FOUND OUT THAT FORD HAD A RECALL (RECALL 18S20) FOR FAULTY SHIFT CABLE BUSHING. I CHECKED THE SHIFT CABLE BUSHING AND IT WAS BROKE. UPON CHECKING WITH THE FORD DEALER, THEY TOLD ME THE VEHICLE WASN'T COVERED BY THE RECALL DUE TO IT BEING MANUFACTURED AFTER THE RECALL ENDED. HOW CAN THE VEHICLE HAVE THE SAME ISSUE AS THE RECALL IF IT WAS MANUFACTURED AFTER THE RECALL?

04/22/2019
Components: POWER TRAIN,ENGINE,FUEL/PROPULSION SYSTEM
Incident Date: 04/20/2019
Crash: No
Fire: No
Vehicle Identification Number: 3FA6P0HD0ER******
Summary

VEHICLE WILL GO INTO SAFE MODE WHILE DRIVING AND WILL FORCE YOU TO PULL OVER AND SHUT DOWN VEHICLE REGARDLESS OF LOCATION, TRAFFIC, OR DRIVING CONDITION. WHEN YOU SHUT OFF CAR, YOU WAIT A FEW MINUTES, RESTART CAR AND THEN CAR DRIVES NORMAL AGAIN, UNTIL IT HAPPENS AGAIN.

04/19/2019
Components: LATCHES/LOCKS/LINKAGES
Incident Date: 04/15/2019
Crash: No
Fire: No
Vehicle Identification Number: 3FA6P0K91ER******
Summary

TL* THE CONTACT OWNS A 2014 FORD FUSION. THE CONTACT STATED THAT THE FRONT DRIVER'S DOOR LOCK DID NOT LATCH WHEN THE DOOR WAS CLOSED. THE FAILURE OCCURRED WITHOUT WARNING. THE VEHICLE WAS TAKEN TO TEAM FORD LINCOLN (702-395-5100, LOCATED AT 5445 DREXEL RD, LAS VEGAS, NV 89130) WHERE IT WAS STATED THAT THERE WAS NO RECALL. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE AND REFERRED THE CONTACT TO NHTSA. THE VEHICLE WAS NOT REPAIRED. THE FAILURE MILEAGE WAS APPROXIMATELY 62,000.

04/18/2019
Components: AIR BAGS,UNKNOWN OR OTHER,SERVICE BRAKES
Incident Date: 04/17/2019
Crash: Yes
Fire: No
Vehicle Identification Number: 3FA6P0H9XER******
Summary

I'VE HAD MY VEHICLE SINCE OCTOBER 2015, MY VEHICLE TAKES TO LONG TO STOP WHILE DRIVING. THE DISTANCE BETWEEN CAR CAN BE FAR BUT CAR STILL WON'T STOP. I HAVE HAD 2 ACCIDENTS IN THIS VEHICLE BECAUSE OF THIS. IT'S LIKE THE CAR IS GLIDES AND YOU HAVE TO PUT EXCESSIVE FORCE ON BRAKE TO GET VEHICLE TO STOP. YOU CAN ALSO BE COMPLETELY STOPPED AT A LIGHT AND THE CAR WILL LIGHTLY GLIDE BUT TO THE POINT U DON'T NOTICE THE CAR IS MOVING. THE 1ST ACCIDENT THE AIRBAG DEPLOYED I WASN'T EVEN DOING 2 MPH. I WAS SITTING IN TRAFFIC WITH FOOT ON BRAKE AND CAR GLIDED. MILES AT TIME WAS LESS THAN 50,000.

04/17/2019
Components: STEERING
Incident Date: 04/02/2019
Crash: No
Fire: No
Vehicle Identification Number: 3FAHP0JG2BR******
Summary

TL* THE CONTACT OWNS A 2014 FORD FUSION. THE CONTACT STATED THAT THE POWER STEERING WAS FAULTY. THE CONTACT LOST CONTROL OF THE VEHICLE AND IT WAS DIFFICULT TO TURN THE STEERING WHEEL. IN ADDITION, THE POWER STEERING AND TRACTION CONTROL WARNING INDICATORS ILLUMINATED AND "ASSIST POWER STEERING" APPEARED ON THE INSTRUMENT PANEL. THE VEHICLE WAS TAKEN TO PARISH FORD (2900 RIVER RD W, GOOCHLAND, VA 23063, (804) 556-4444) WHERE IT WAS DIAGNOSED THAT A NEW STEERING COLUMN AND/OR POWER STEERING GEAR NEEDED TO BE INSTALLED. THE VEHICLE WAS NOT REPAIRED. THE DEALER WOULD NOT REPAIR THE VEHICLE BECAUSE THE VEHICLE EXCEEDED THE WARRANTY MILEAGE. THE CONTACT STATED THAT THE VEHICLE WAS TAKEN TO THE DEALER IN 2015 FOR REPAIRS AT 84,000 MILES. THE CONTACT STATED THAT THE DEALER STARTED COUNTING AT 84,000 MILES AND NOT FROM WHEN THE VEHICLE WAS PURCHASED. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS 216,022.

04/17/2019
Components: POWER TRAIN
Incident Date: 04/15/2019
Crash: No
Fire: No
Vehicle Identification Number: 3FA6P0H71ER******
Summary

TL* THE CONTACT OWNS A 2014 FORD FUSION. THE CONTACTED STATED THAT THE GEAR SHIFT SELECTOR SEIZED IN NEUTRAL. THE VEHICLE WAS TAKEN TO PALM COAST FORD (LOCATED AT 1150 PALM COAST PKWY SW, PALM COAST, FL 32137, (386) 447-3380) WHERE IT WAS DIAGNOSED THAT THE BUSHING ON THE TRANSMISSION CABLE FRACTURED AND NEEDED TO BE REPLACED. THE VEHICLE WAS CURRENTLY BEING REPAIRED. THE VEHICLE WAS NOT INCLUDED IN NHTSA CAMPAIGN NUMBER: 18V471000 (POWER TRAIN). THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 75,000.

04/17/2019
Components: SEAT BELTS
Incident Date: 10/16/2017
Crash: No
Fire: No
Vehicle Identification Number: 3FA6P0D94ER******
Summary

FRONT PASSENGER SIDE SEATBELT LOCKS UP WHILE ATTEMPTING TO PUT ON. TAKES SEVERAL ATTEMPTS TO FULLY FASTEN. IT CONSISTENTLY TIGHTENS WHILE DRIVING. THIS ISSUE STARTED AFTER FORD ADDRESSED THE PRETENSIONER RECALL. FORD DEALER IN HAGERSTOWN MD REFUSED TO FIX PROBLEM WITHOUT A $570 PAYMENT . SEATBELTS SHOULD ALWAYS BE COVERED FOR THE LIFETIME OF THE VEHICLE!

04/14/2019
Components: STEERING
Incident Date: 03/12/2018
Crash: No
Fire: No
Vehicle Identification Number: 3FA6P0LU0ER******
Summary

I WAS NOT INFORMED BY THE MANUFACTURER ABOUT THIS RECALL OR WHEN AND HOW TO GET IT REPAIRED. I HAD TO FIND OUT ONLINE MYSELF WHEN I WAS SEARCHING MY VIN.

04/13/2019
Components: STEERING,ELECTRONIC STABILITY CONTROL,ENGINE
Incident Date: 04/12/2019
Crash: No
Fire: No
Vehicle Identification Number: 3FA6P0G74ER******
Summary

CAR WAS ATTEMPTING TO PARK WHEN THIS HAPPENED: 2013-16 MODEL YEAR FORD FUSION AND 2013-14 FORD ESCAPE VEHICLES TO REPLACE SHIFTER CABLE BUSHINGS. ON AFFECTED VEHICLES, THE BUSHING THAT ATTACHES THE SHIFTER CABLE TO THE TRANSMISSION MAY DETACH FROM THE TRANSMISSION. A DEGRADED SHIFTER CABLE BUSHING THAT DETACHES FROM THE TRANSMISSION MAY ALLOW THE TRANSMISSION TO BE IN A GEAR STATE DIFFERENT THAN THE GEAR SHIFT POSITION SELECTED BY THE DRIVER. THE CONDITION COULD ALLOW THE DRIVER TO MOVE THE SHIFT LEVER TO 'PARK' AND REMOVE THE IGNITION KEY, WHILE THE TRANSMISSION MAY NOT BE IN 'PARK,' WITH NO WARNING MESSAGE OR AUDIBLE CHIME. IF THE PARKING BRAKE IS NOT APPLIED, A DEGRADED SHIFTER CABLE BUSHING THAT DETACHES FROM THE TRANSMISSION COULD RESULT IN UNINTENDED VEHICLE MOVEMENT, INCREASING THE RISK OF INJURY OR CRASH. CONTACTED FORD DEALERSHIP WITH VIN AND WAS TOLS VIN # DOES NOT MATCH RECALL EVEN THOUGH RECALL WAS MADE IN THE FOURTH YEAR OF OWNERSHIP JULY 2018 AND RECALL MATCHES MY VEHICLE FORD FUSION 2014 YEAR MAKE AND MODEL UNABLE TO CONTACT FORD 800 NUMBEE DUE TO WEEKEND BUSINESS HOURS PLEASE REVIEW ASSIST AND OFFER REMEDY. RECALL NUMBER IS #18S20 THANKS.

04/12/2019
Components: POWER TRAIN
Incident Date: 04/11/2019
Crash: No
Fire: No
Vehicle Identification Number: 1FA6P0H79E5******
Summary

WHILE ATTEMPTING TO DRIVE TO WORK ONE MORNING, I STARTED MY VEHICLE, AND PUT IT IN DRIVE. WHEN I HIT THE GAS, I ROLLED BACKWARDS. I NOTICED THE DISPLAY SHOWED ME IN REVERSE EVEN THOUGH THE SHIFTER WAS IN DRIVE. I TRIED SHIFTING GEARS BUT THE DISPLAY STILL HAD ME IN REVERSE EVEN WHEN I SHIFTED TO NEUTRAL AND BACK IN PARK. I TURNED THE VEHICLE OFF AND TRIED TO TURN THE CAR BACK ON BUT IT WOULD NOT START BECAUSE THE DISPLAY STILL SHOWED THE TRANSMISSION IN REVERSE EVEN THOUGH THE SHIFTER WAS STILL IN PARK. BECAUSE OF THIS, THE CAR WOULD ROLL FORWARD. I HAD TO USE MY EMERGENCY BRAKE TO PREVENT THE VEHICLE FROM ROLLING. THIS IS IS A KNOWN RECALL BUT FOR SOME REASON MY VEHICLE'S VIN NUMBER WAS NOT PART OF THE RECALL SO I HAD TO PAY FOR TOWING AND REPAIRS OUT OF POCKET.

04/12/2019
Components: STEERING
Incident Date: 04/01/2019
Crash: No
Fire: No
Vehicle Identification Number: 3FA6P0HD5ER******
Summary

TL* THE CONTACT OWNS A 2014 FORD FUSION. THE CONTACT STATED THAT THE POWER STEERING FAILED. THE VEHICLE WAS TAKEN TO ASHLAND FORD CHRYSLER (28715 US-2, ASHLAND, WI 54806) WHERE IT WAS DIAGNOSED THAT THE INTERNAL STEERING RACK NEEDED TO BE REPLACED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE VEHICLE WAS NOT REPAIRED. THE FAILURE MILEAGE WAS 73,000.

04/11/2019
Components: POWER TRAIN
Incident Date: 04/05/2019
Crash: No
Fire: No
Vehicle Identification Number: 1FA6P0G79E5******
Summary

TL* THE CONTACT OWNS A 2014 FORD FUSION. WHILE THE VEHICLE WAS TURNED OFF AND IN THE PARK POSITION, IT REVERSED OUT OF THE DRIVEWAY WITHOUT WARNING. THE CONTACT RAN OUTSIDE, OPENED THE DRIVER'S DOOR, AND APPLIED THE EMERGENCY BRAKE TO STOP THE VEHICLE. THERE WAS NO CRASH OR INJURIES. THE VEHICLE WAS TOWED TO YEMM FORD, INC. (2201 W MAIN ST, GALESBURG, IL 61401, (888) 420-6993) WHERE IT WAS DIAGNOSED THAT THE SHIFTER CABLE BUSHING FAILED AND NEEDED TO BE REPLACED. THE VEHICLE WAS REPAIRED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE AND INFORMED THE CONTACT TO FILE A COMPLAINT WITH NHTSA. THE FAILURE MILEAGE WAS 205,208.

04/09/2019
Components: POWER TRAIN
Incident Date: 03/05/2019
Crash: No
Fire: No
Vehicle Identification Number: 3FA6P0G79ER******
Summary

THERE IS A RECALL ON FORD FUSIONS FOR SHIFTER CABLE COMING LOOSE WHICH OCCURRED TO MY FUSION I WAS INFORMED AT THE FORD DEALER THAT MY VEHICLE WAS NOT PART OF THE RECALL SO I HAD TO PAY $500 TO HAVE IT REPAIRED.SINCE THIS IS THE SAME PROBLEM ON THE SAME YEAR MODEL VEHICLES IN THE RECALL , I THINK ALL FUSIONS SHOULD BE INCLUDED IN RECALL BEFORE SOME ONE IS IN AN ACCIDENT OR INJURED

04/09/2019
Components: STRUCTURE
Incident Date: 04/07/2019
Crash: No
Fire: No
Vehicle Identification Number: 1FA6P0HD4E5******
Summary

MY PASSENGER DOOR WILL NOT LATCH OR STAY SHUT. MY VIN DIDN'T RECOGNIZE THE RECALL. AFTER FURTHER RESEARCH MY SITUATION SEEMS IDENTICAL TO FORDS RECALL 15S16 OR ( 17V-210) FORD RECALLED 390K VEHICLES SPANNING THE YEAR MY VEHICLE WAS PRODUCED. I BELIEVE MY VEHICLE IS AFFECTED BY A FAULTY DOOR LATCH THAT FORD HAS FAILED TO RECALL. THE VEHICLE WAS STATIONARY WHEN THIS OCCURRED HOWEVER THE DOOR WILL NOT LATCH UNDER ANY CONDITION NOW. I HAVE TO USE A RATCHET STRAP TO KEEP THE DOOR SHUT.

04/08/2019
Components: ENGINE,FUEL/PROPULSION SYSTEM
Incident Date: 03/29/2019
Crash: No
Fire: No
Vehicle Identification Number: 3FA6P0HD0ER******
Summary

TL* THE CONTACT OWNS A 2014 FORD FUSION. AFTER ADDING FUEL IN THE VEHICLE AND WHILE DRIVING VARIOUS SPEEDS, THE VEHICLE STALLED. AN ABNORMAL HUMMING NOISE EMERGED FROM THE VEHICLE AND THE CHECK ENGINE INDICATOR ILLUMINATED. THE CONTACT CALLED ROYAL OAK FORD (27550 WOODWARD AVE, ROYAL OAK, MI 48067, (248) 548-4100), BUT THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC WHO STATED THAT THE PURGE VALVE CANISTER NEEDED TO BE REPLACED. THE MANUFACTURER WAS NOT CONTACTED. THE FAILURE MILEAGE WAS 124,750. *DT *TR

04/07/2019
Components: ELECTRICAL SYSTEM,EXTERIOR LIGHTING,UNKNOWN OR OTHER
Incident Date: 04/07/2019
Crash: No
Fire: No
Vehicle Identification Number: A6POH7XER38******
Summary

IN THE SUMMER OF LAST YEAR 2018 I WAS IN A STORE SHOPPING CAME OUT CRANKED MY CAR, THE AIR WOULD NOT COME ON AND THE WINDOWS WOULD NOT ROLL DOWN. IT WAS IN THE 90'S THAT DAY AND EVEN HOTTER INSIDE MY CAR! THE VEHICLE WAS STATIONARY AT THE TIME IN THE PARKING LOT. IT HAD THIS PROBLEM THE REST OF THE SUMMER WHILE THE TEMPERATURES OUTSIDE WAS HOT. IT IS APRIL 2019 AND JUST A FEW DAYS AGO WE HAD A WARM DAY AROUND 75 DEGREES. I LEFT FOR WORK STOPPED AT THE END OF MY DRIVEWAY HAD THE CAR IN PARK AND LEFT MY DOOR OPEN WHILE I GOT THE MAIL. GOT BACK IN AND AGAIN DID NOT HAVE AIR AND COULD NOT ROLL THE WINDOWS DOWN. EVERY TIME THIS HAPPENS THE RADIO WILL NOT WORK EITHER. LAST YEAR DURING THE TIME THE AIR AND WINDOWS WERE NOT WORKING MY BATTERY WAS DEAD WHEN I WAS GOING TO GO TO WORK ONE MORNING. TOOK IT OUT AND WENT AND HAD IT TESTED AT LOCAL AUTO PARTS STORE. THEY SAID THEY HAD NEVER SEEN A BATTERY THAT THEY COULDN'T READ LIKE THAT BEFORE. IT'S LIKE THE BATTERY WAS FRIED. ALONG WITH THOSE PROBLEMS LAST YEAR MY CAR WAS STATIONARY AT HOME IN MY DRIVEWAY AND I WENT TO GET IN MY CAR AND MY DOORS WERE LOCKED I TRIED THE REMOTE AND THE KEYLESS ENTRY AND NOTHING WOULD UNLOCK MY DOORS. SO I HAD NO ACCESS TO GET INTO MY CAR. A FEW DAYS LATER I TRIED AGAIN AND IT UNLOCKED. I'VE ALSO CAME HOME A COUPLE TIMES AT NIGHT IN THE PAST WEEK AND NOTICED THE INSIDE LIGHTS WHERE THE AIR/HEAT & RADIO CONTROLS ARE IS FLASHING ON AND OFF AND THE OUTSIDE GROUND LIGHTS UNDER THE MIRRORS ON THE DRIVER AND PASSENGER DOOR ARE ON. I HAD TO UNHOOK BATTERY. NO KEYS IN IGNITION AND CAR IS STATIONARY IN MY DRIVEWAY. I THINK THIS IS A MAJOR SAFETY ISSUE WHEN YOU HAVE NO AIR AND YOU CAN'T ROLL DOWN YOUR WINDOWS IN HOT WEATHER AND ALSO WHEN YOU GET LOCKED OUT OF YOUR CAR. THE CAR IS DEFINITELY NOT DRIVABLE IN HOT WEATHER! UNKNOWN CAUSE, MAY POSSIBLY BE SOMETHING IN THE COMPUTER OR WIRING OF THE CAR.

04/04/2019
Components: STEERING
Incident Date: 10/17/2018
Crash: No
Fire: No
Vehicle Identification Number: 1FA6P0H71E5******
Summary

IN OCTOBER, 2018, THE POWER STEERING BEGAN GOING OUT INTERMITTENTLY. HAD IT "REPAIRED" AT A COST OF $1029. IT BEGAN DOING THE SAME THING 6 WEEKS AGO, TOOK IT IN THEY SAY IT IS A DIFFERENT PROBLEM NOW WITH ESTIMATED COST OF 2K TO FIX. NOT HAVING THE MONEY, I CONTINUED TO DRIVE THE CAR AND IT DID NOT ACT UP UNTIL LAST WEEK. IT CONTINUES TO GO OUT, WITH NO RHYME OR REASON, AND WHEN I STOP, TURN THE CAR OFF AND REMOVE THE KEY, THEN RESTART IT, IT FIXES ITS SELF. I DO NOT BELIEVE THAT SOMETHING THAT WAS "REPAIRED" IN OCTOBER CAN BREAK AGAIN IN A DIFFERENT WAY WITHIN A FEW MONTHS. EVERY TIME I DRIVE I HOPE THAT THE STEERING DOES NOT GO OUT WHILE I AM IN A CURVE, BECAUSE THAT COULD RESULT IN ME WRECKING. THERE ARE SO MANY PROBLEMS WITH FORD POWER STEERING THAT I FEEL THIS IS A DEFECT THAT SHOULD BE REPAIRED AT NO COST TO ME, UNTIL THEY ACTUALLY GET IT RIGHT.

04/01/2019
Components: UNKNOWN OR OTHER,FUEL/PROPULSION SYSTEM
Incident Date: 05/08/2018
Crash: No
Fire: No
Vehicle Identification Number: 3FA6P0RU7ER******
Summary

EMISSION RECALL14E02 WHICH STATES VET MAY BE EQUIPPED WITH AN IMPROPERLY FUNCTIONING ON-BOARD EMISSION-RELATED DIAGNOSTIC SYSTEM THAT DOES NOT MEET CALIFORNIA STANDARDS AND REGULATIONS, WHICH ALSO APPLY IN MASSACHUSETTS, MAINE, NEW YORK AND VERMONT. DISABLED EMISSION-RELATED MONITORS ARE UNABLE TO WARN OF AN EMISSION CONTROL MALFUNCTION. VEHICLE WHEN BEING OPERATED SMELLS AND CAUSES OCCUPANTS TO CHOKE.

03/29/2019
Components: ENGINE
Incident Date: 03/15/2019
Crash: No
Fire: No
Vehicle Identification Number: 1FA6P0HD6E5******
Summary

TL* THE CONTACT OWNS A 2014 FORD FUSION. WHILE DRIVING VARIOUS SPEEDS, THE VEHICLE STALLED WITHOUT WARNING. THE CONTACT COASTED THE VEHICLE TO THE SIDE OF THE ROAD AND POWERED OFF THE ENGINE. THE VEHICLE WAS RESTARTED AND WAS ABLE TO BE DRIVEN, BUT THE FAILURE RECURRED THREE TIMES WHILE DRIVING DOWN THE ROAD. THE VEHICLE WAS TAKEN TO R TOWN FORD (LOCATED AT 9311 LIBERTY RD, RANDALLSTOWN, MD 21133, (410) 655-2000), BUT WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 74,000.

03/28/2019
Components: ELECTRICAL SYSTEM
Incident Date: 03/27/2019
Crash: No
Fire: No
Vehicle Identification Number: 3FA6P0HD9ER******
Summary

CAR ACCELERATES AND DECELERATES SOMETIMES SPUTTERS BAD WHEN IN REVERSE. WRENCH ICON COMES ON. FORD REPLACED THE WIRE HARNESS AND PIGTAIL FOR AN EXPENSIVE COST TO ME BUT NOW ITS DOING THE SAME THING AGAIN. ALL THIS HAPPENS WHILE DRIVING DOWN CITY STREETS.

03/28/2019
Components: POWER TRAIN
Incident Date: 03/18/2019
Crash: No
Fire: No
Vehicle Identification Number: 3FA6P0UU1ER******
Summary

TL* THE CONTACT OWNS A 2014 FORD FUSION HYBRID. WHILE DRIVING AT ANY SPEED, THE TRANSMISSION MADE A GRINDING NOISE. THE VEHICLE WAS TAKEN TO KELLY FORD (420 CABOT STREET, BEVERLY, MA 01915, (888) 865-9541) WHERE IT WAS DIAGNOSED THAT THE GEAR SHIFT WAS FAULTY AND THE TRANSMISSION AXLE WAS LEAKING. THE DEALER STATED THAT THE TRANSMISSION NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS CONTACTED AND STATED THAT THE VEHICLE'S WARRANTY HAD EXPIRED; THEREFORE, THEY WOULD NOT ASSIST WITH THE REPAIR. THE FAILURE MILEAGE WAS 55,000.

03/26/2019
Components: ELECTRICAL SYSTEM
Incident Date: 01/01/2019
Crash: No
Fire: No
Vehicle Identification Number: 3FA6P0SU6ER******
Summary

I CURRENTLY HAVE A SAFETY RECALL FOR A FAILED THERMISTOR ON MY CHARGING CABLE FOR MY 2014 FORD FUSION ENERGI PLUGIN HYBRID. SAFETY RECALL STATES THAT THERE IS A CHANCE OF FIRE WHEN PLUGGING IN THE CAR TO MY HOME OUTLET USING THE CHARGING CABLE THAT COMES WITH THE VEHICLE. MY FORD DEALERSHIP IS AWARE AND I HAVE REACHED OUT MULTIPLE TIMES ABOUT A REPLACEMENT BUT THERE ARE NONE IN STOCK. SO AT THIS TIME I DO NOT FEEL IT IS SAFE TO CHARGE MY VEHICLE UNTIL A NEW CHARGING CABLE THAT MEETS THE SAFETY REQUIREMENTS WITH NEW THERMISTOR IS PROVIDED. (XXXXX) PARTS OF THIS DOCUMENT HAVE BEEN REDACTED TO PROTECT PERSONALLY IDENTIFIABLE INFORMATION PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6).

03/23/2019
Components: ELECTRICAL SYSTEM,ELECTRONIC STABILITY CONTROL,VISIBILITY/WIPER
Incident Date: 03/22/2019
Crash: No
Fire: No
Vehicle Identification Number: 6FA6P0HD8ER******
Summary

TAKATA RECALL- STEERING WHEEL CONTROLS ARE NOT WORKING, INCLUDING TURN SIGNALS AND WINDSHIELD WIPERS; BLUETOOTH NOT FUNCTIONING PROPERLY. PHONE CONNECTS, BUT THERE IS NO CONNECTION WHEN PLAYING MUSIC FROM DEVICE

03/22/2019
Components: LATCHES/LOCKS/LINKAGES
Incident Date: 03/21/2019
Crash: No
Fire: No
Vehicle Identification Number: 3FA6P0H70ER******
Summary

TL* THE CONTACT OWNS A 2014 FORD FUSION. WHILE DRIVING 55 MPH, THE FRONT DRIVER'S DOOR OPENED ON ITS OWN. THE CONTACT STATED THAT THE DOOR LATCH WOULD NOT OPERATE PROPERLY. MADISON COUNTY FORD LINCOLN (6012 ATWOOD DR, RICHMOND, KY 40475) STATED THAT THE VEHICLE WAS NOT INCLUDED IN NHTSA CAMPAIGN NUMBER: 17V210000 (LATCHES/LOCKS/LINKAGES). THE MANUFACTURER WAS ALSO CONTACTED AND MADE AWARE OF THE FAILURE. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE FAILURE MILEAGE WAS 151,000.

03/21/2019
Components: ENGINE
Incident Date: 03/14/2019
Crash: No
Fire: No
Vehicle Identification Number: 3FA6P0HD8ER******
Summary

TL* THE CONTACT OWNS A 2014 FORD FUSION. WHILE THE VEHICLE WAS BEING INSPECTED AT MEEGAN FORD (2551 MEMORIAL BLVD RTE 119, CONNELLSVILLE, PA 15425, (888) 290-2239), A HUGE OIL LEAK WAS FOUND. THE DEALER PLACED DYE IN THE VEHICLE TO DETERMINE WHERE THE OIL LEAK WAS ORIGINATING, BUT THEY WERE UNSUCCESSFUL. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS EMAILED AND THE CONTACT WAS AWAITING A REPLY. THE FAILURE MILEAGE WAS 51,000.

03/21/2019
Components: POWER TRAIN
Incident Date: 03/15/2019
Crash: No
Fire: No
Vehicle Identification Number: 3FA6P0H72ER******
Summary

TL* THE CONTACT OWNS A 2014 FORD FUSION ENERGI. WHILE PARKING THE VEHICLE, IT FAILED TO STOP AND PROCEEDED FORWARD. THE CONTACT HAD TO APPLY THE EMERGENCY BRAKE TO STOP THE VEHICLE. THE VEHICLE FAILED TO START AND WAS TOWED TO BOB ALLEN FORD (LOCATED AT 9239 METCALF AVE, OVERLAND PARK, KS 66212, (913) 381-3000) WHERE IT WAS DIAGNOSED THAT THE BUSHING CABLE NEEDED TO BE REPLACED. THE VEHICLE WAS REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 94,710.

03/20/2019
Components: ENGINE
Incident Date: 03/20/2019
Crash: No
Fire: No
Vehicle Identification Number: 3FA6P0HD0ER******
Summary

CAR SHIFTS EXTREMELY HARD OUT OF PARK AFTER SITTING FOR AN HOUR OR MORE. ALSO SHIFTS VERY HARD INTO 3RD GEAR WHILE DRIVING, REGARDLESS OF HOW MUCH THROTTLE YOU GIVE IT.

03/19/2019
Components: UNKNOWN OR OTHER
Incident Date: 03/19/2019
Crash: No
Fire: No
Vehicle Identification Number: 3FA6P0HD1ER******
Summary

FORD AS WELL AS PAT MILLIKEN FORD IN REDFORD MICHIGAN ALLOWED ME TO UNSAFELY DRIVE A VEHICLE THAT HAD AN OPEN RECALL FOR A SHIFT CABLE BUSHING DUE TO THE FACT SOEMONE IN THERE DEPARTMENT 'MISTAKENLY' MARKED MY VEHICLE RECALL AS REPAIRED ON FEBRUARY 13TH, 2019 TOTAL SAFETY ISSUE THAT NEEDS TO BE ADDRESSED!

03/16/2019
Components: POWER TRAIN,UNKNOWN OR OTHER
Incident Date: 03/15/2019
Crash: No
Fire: No
Vehicle Identification Number: 3FA6P0H72ER******
Summary

SHIFT CABLE OFF TRANSMISSION CABLE BUSHING. PARKED AT WORK, SHIFTED TO PARK AND TOOK FOOT OFF BRAKE AND BEGAN ROLLING. SHIFTER WAS STUCK IN THE PARK POSITION BUT CAR WAS IN DRIVE. USED E-BRAKE AVOID ROLLING INTO VEHICLE AHEAD OF ME. BOB ALLEN FORD IN OVERLAND PARK, KS COMPLETED THE REPAIRS AND NOTED "C/S THE CAR WILL NOT START IT THINKS IT IS IN DRIVE FOUND SHIFT CABLE OFF TRANSMISSION REPLACED CABLE BUSHING AND ADJUSTED CABLE, VERIFIED OPERATION. THIS IS KNOWN RECALL ON 2013 AND 2014 FORD FUSIONS MANUFACTURED AT THE HERMOSILLO MEXICO PLANT, BUT MY CAR MANUFACTURED IN DECEMBER OF 2013, DOES NOT FALL WITHIN THE DATES ON THE RECALL SO I WAS REQUIRED TO PAY FOR REPAIRS, PARTS, LABOR, AND A TOW TO THE SERVICE CENTER TOTALING $447.12. ADVISED BY BOB ALLEN FORD TO FILE A COMPLAINT AND/OR CONTACT FORD ABOUT THE ISSUE AND REQUEST A REFUND.

03/15/2019
Components: ENGINE
Incident Date: 03/15/2019
Crash: No
Fire: No
Vehicle Identification Number: 3FA6P0HD8ER******
Summary

DRIVING DOWN THE ROAD MY CAR STARTED TO SAY THAT IT THE COOLANT TEMPERATURE IS OVER HEATINGS PULLED OVER AND TURNED THE CAR OFF YET.AFTER SITTING FOR OVER 3 HOURS THE CAR STILL ALERTS ME THAT THE COOLANT TEMPERATURE IS HIGH. I AM NOT ABLE TO DRIVE THE CAR.

03/12/2019
Components: UNKNOWN OR OTHER
Incident Date: 11/29/2018
Crash: No
Fire: No
Vehicle Identification Number: 3FA6P0H72ER******
Summary

I WAS PARKED FILLING MY CAR WITH GAS. WHEN I STARTED THE VEHICLE AGAIN, IT WOULD NOT GO INTO DRIVE. THE REASON I WAS GIVEN AFTER HAVING THE CAR INSPECTED WAS AS FOLLOWS: THE SHIFTER CABLE BUSHING AT THE TRANSMISSION FAILED AND WAS COPLETELY GONE. FOUND SHIFTER CABLE BUSHING WORN TO THE POINT THAT IT SEPERATED FROM THE SHIFT CABLE. THERE IS A RECALL FOR THIS EXACT PROBLEM BUT NOT FOR THE MODEL OF MY FUSION. THE RECALL NUMBER FOR OTHER FUSION MODELS IS 18V471000 WITH A RECALL DATE OF 7/16/2018. FORD'S NUMBER FOR THIS RECALL IS LISTED AS 18S20. BECAUSE THIS RECALL IS FOR THE EXACT PROBLEM I HAD WITH MY FUSION, I BELIEVE MY MODEL NEEDS TO BE INCLUDED IN THE RECALL.

03/12/2019
Components: SERVICE BRAKES
Incident Date: 02/08/2019
Crash: No
Fire: No
Vehicle Identification Number: 1FA6P0G72E5******
Summary

PARKING BRAKE CAME ON WITHOUT BEING TOUCHED BY THE DRIVER. LOCKED THE REAR WHEELS. VERY DANGEROUS. VEHICLE WAS TRAVELING AT LOW SPEED ON A SUBURBAN STREET, WHILE DRIVING IN A STRAIGHT LINE. AFTER THE EVENT, TOOK THE VEHICLE TO THE FORD DEALERSHIP, WHERE WE HAVE ALL THE SERVICE WORK DONE. FORD FOUND NO ERROR CODES IN COMPUTER AND COULD NOT REPLICATE THE PROBLEM ON TEST DRIVES, AND AS A RESULT SAID THEY COULD NOT FIX THE CAR. IF THIS HAPPENED ON A HIGHWAY OR IN HEAVY TRAFFIC THIS VEHICLE DEFECT COULD RESULT IN FATALITIES. FORD NEEDS TO ADDRESS THIS.

03/11/2019
Components: ELECTRICAL SYSTEM
Incident Date: 03/10/2019
Crash: No
Fire: No
Vehicle Identification Number: 3FA6P0K9XER******
Summary

MARCH 7 2019 I TURNED MY CAR ON NOTICED MY HEAT WAS NOT ON AND MY SEAT DID NOT MOVE, TURNED MY CAR OFF AND ON STILL WASN'T WORKING, TOUCH SCREEN WASN'T WORKING, PASSENGER SIDE WINDOWS DIDN'T WORK THE DRIVER SIDE DID, THERE WASN'T ANYTHING SHOWING THAT THERE WAS ANYTHING WRONG. DROVE HOME WITHOUT ANY HEAT, WHEN I GOT HOME I TURNED IT OFF AND ON, THEN EVERYTHING WORKED FINE. MARCH 10, I WAS DRIVING NO WARNING LIGHTS, MY CAR JUST SHUT OFF DRIVING THROUGH MY APARTMENT ON THE WAY TO STORE THEN IT TURNED BACK ON. THEN I DROVE FOR A COUPLE HOURS WENT TO ANOTHER STORE LEFT MY DAUGHTER IN THE CAR WITH THE DOG AND SOME MUSIC THEN IT SAID THAT IT WAS GOING TO SHUT DOWN TO CONSERVE BATTERY, MY CAR WAS DEAD COULDN'T TURN OVER I HAD TO GET A JUMP TO GET IT TO START. TOOK IT TO A SHOP MARCH 11 THEY SAID THERE WAS NOTHING WRONG WITH MY CAR AND THERE WAS NO CODES.

03/04/2019
Components: UNKNOWN OR OTHER
Incident Date: 10/18/2018
Crash: No
Fire: No
Vehicle Identification Number: 3FA6P0K95ER******
Summary

CAR STALLS AND CUTS OFF WHILE VEHICLE IN IN OPERATION. I TOOK IT TO THE DEALERSHIP WHEN IT FIRST BEGAN TO HAPPEN, THEY STATED THAT IT WAS PUT ON THE MACHINE AND NOTHING LIT UP SO THEY COULDN'T FIND ANYTHING WRONG WITH IT. THIS KEPT HAPPENING, FOR WEEKS IT WOULD DRIVE NORMAL AND THEN JUST START CUTTING OFF AGAIN WHILE I'M DRIVING. I TOOK IT BACK TO THE DEALERSHIP AND THEY STATED THAT THEY FOUND THE PROBLEM. IT COST ALMOST $300 DOLLARS FOR THE REPAIR. WE GOT THE CAR BACK AND THREE DAYS LATER IT WAS CUTTING OFF AGAIN. WE TOOK IT BACK TO THE CAR DEALERSHIP AND THIS TIME THEY STATED IT WAS SOMETHING DIFFERENT AND THAT THE PART WAS COVERED. AFTER WE WERE TOLD THE PART WAS COVERED THE DEALERSHIP CALLED US BACK AND STATED THAT IT WAS NOT COVERED. I GOOGLED THIS PARTICULAR CAR AND NOTICED THAT MANY PEOPLE HAVE BEEN HAVING THE SAME ISSUES WITH THE CAR AND ALSO GIVEN THE RUN AROUND ABOUT NOT KNOWING WHAT THE PROBLEM IS. WHY ISNT THE WHOLE CAR RECALLED AND WHY HAVEN'T THIS PROBLEM BEEN LISTED UNDER THE RECALL. THIS IS A SERIOUS ROAD AND SAFETY HAZARD FOR THE DRIVER OF THE VEHICLE AS WELL AS OTHERS ON THE ROAD.

03/03/2019
Components: ENGINE,FUEL/PROPULSION SYSTEM
Incident Date: 02/09/2019
Crash: No
Fire: No
Vehicle Identification Number: 3FA6P0H97ER******
Summary

MY CARS ENGINE SHUTS OFF AFTER ACCELERATING WITH NO WARNING. NO ENGINE LIGHTS COME ON DURING THE PROCESS AND MY CAR REMAINS IN MOTION BUT CAN'T ACCELERATE. THE CAR STARTS TO SHAKE VIGOROUSLY WHEN RIGHT BEFORE SHUTTING OFF. I NEED TO SHUT OFF THE CAR AND TURN IT BACK ON TO GET IT GOING, BUT IT BECOMES DANGEROUS WHEN ON THE ROAD. I TOOK IT TO A MECHANIC WHO CAN'T DETERMINE THE CAUSE OF THE ISSUE. THIS ISSUE ONLY HAPPENS AFTER A SECOND STARTUP OF THE VEHICLE WITHIN AN HOUR TIME OF SHUTTING OFF THE VEHICLE FOR THE FIRST TIME. AFTER RESTARTING THE VEHICLE AFTER THE SECOND FAILED DRIVE, EVERYTHING WORKS CORRECTLY AGAIN. ALL ELECTRICAL SYSTEMS KEEP WORKING WHEN THE ENGINE SHUTS OFF. HAPPENED 12 DIFFERENT TIMES FOR ME SINCE FEBRUARY.

02/28/2019
Components: FUEL/PROPULSION SYSTEM
Incident Date: 11/23/2018
Crash: No
Fire: No
Vehicle Identification Number: 3FA6P0H90ER******
Summary

I HAVE A 2014 FORD FUSION ECOBOOST 2.0 TURBO THE VEHICLE RUNS GREAT UNTIL YOU SHUT IT OFF. ONCE YOU START IT UP IT RUNS FINE THEN WITHIN A FEW MINUTES NOT EVERYTIME IT WILL JUST SHUT OFF. IT WILL ALSO START SHAKING IN STOP AND GO TRAFFIC THEN SHUTOFF. I HAVE AVOIDED TWO HEAD ON COLLISIONS AT INTERSECTIONS TURNING LEFT WHEN THE ENGIN DIED, I WAS ABLE TO RESTART IT BOTH TIMES AFTER A FEW MINUTES THEN I NEARLY HAD A REAR END IMPACT WHEN MERGING ON THE FREEWAY, I W AS GOING 65-70 AND AS I MERGED OVER THE CAR SPUTTERED AND SHUT OFF. I WAS ABLE TO COAST TO THE SHOULDER AND WAIT FOR A TOW.. THIS IS A VERY DANGEROUS ISSUE AND I KNOW SEVERAL PEOPLE ALL WITH A FORD ECOBOOST ENGINE THAT HAVE THE SAME ISSUE. THE PROBLEM APPEARS TO BE THE PURGE VALVE. FORD NEEDS TO ADDRESS ALL ECOBOOST MOTORS. THIS IS AN ACTIVE RECALL ON THE FORD FOCUS 2.0 LITER CARS. SUFFICE TO SAY I AM VERY CAUTIOUS WHEN EVER I DRIVE IT NOW. I WANT IT FIXED OR GONE. THIS STILL HAPPENS ALMOST DAILY.

02/26/2019
Components: POWER TRAIN
Incident Date: 09/01/2018
Crash: No
Fire: No
Vehicle Identification Number: 3FA6P0HD9ER******
Summary

TRANSMISSION ( OUTSIDE LINKAGE AND DOUBLE CLUTCH ) BOTH OF THESE PROBLEMS OCCUR WHEN YOU ARE DRIVING AND COULD BE VERY DANGEROUS. I HAVE TRIED TO SPEAK WITH OVER 5 DIFFERENT INDIVIDUALS AT FORD CUST. SERV AND AND 4 DIFFERENT PEOPLE AT 2 DIFFERENT FORD DEALERSHIPS. THESE ISSUES HAVE BEEN FIXED AS RECALLS FOR THOUSANDS OF OTHER FORD OWNERS BUT THEY REFUSE TO DO ANYTHING FOR ME. NOT ONLY WAS MY FAMILY PUT IN DANGER, BUT THE COST OF THESE REPAIRS IS OVER 8500.00. THE VALUE OF THIS VEHICLE IS 4000, AND I STILL OWE 9000. PLEASE HELP ME FIND A WAY TO RESOLVE THIS ISSUE. I FIND IT HARD TO BELIEVE THAT IT IS A COINCIDENCE THAT MY CAR JUST HAPPENS TO HAVE THE SAME PROBLEMS YET THEY REFUSE TO FIX MINE. NO RECALL HAS BEEN ISSUED FOR ME, YET THEY HAVE ISSUED RECALLS FOR THESE SAME PROBLEMS FOR OTHERS,,,NOT A COINCIDENCE, THANK YOU ..VEHICLE WAS IN MOTION ON A CITY STREET FOR BOTH OCCURRENCES. THESE RECALLS ARE COMMON KNOWLEDGE SO I HAVE NOTHING TO UPLAOD

02/25/2019
Components: STEERING
Incident Date: 02/23/2019
Crash: No
Fire: No
Vehicle Identification Number: 3FA6P0K99ER******
Summary

THIS IS A 2014 FORD FUSION TITANIUM. 42,*** MILES ON THE CAR. MY CAR IS A CERTIFIED PREOWED CAR. I JUST STARTED MY CAR IN THE MORNING AND 3 DIFFERENT WARNINGS CAME ON. THE CAR WASN'T MOVING WHEN THIS HAPPENED. CAR WAS PARKED IN MY DRIVEWAY. DRIVEN THE NIGHT BEFORE NO PROBLEMS. I HAVEN'T HIT ANYTHING OR ANY OTHER SERVICE PERFORMED SINCE LAST OIL CHANGE. LIGHTS THAT CAME ON STEERING ASSIST FAULT SERVICE REQUIRED, HILL START ASSIST NOT AVAILABLE AND SERVICE ADVANCETRAC. THESE ARE THE LIGHT AND WARNINGS THAT CAME ON. THIS MAKES IT TO WHERE THE CAR HAD NO POWER STEERING AND VERY HARD TO MOVE THE WHEEL. I HAD TO DRIVE IT TO THE DEALERSHIP AND THEY'RE CURRENTLY LOOKING AT IT FOR THE CAUSE. I DO HAVE A VIDEO OF THE WARNING LIGHTS COMING ON.

02/21/2019
Components: POWER TRAIN,VEHICLE SPEED CONTROL,ENGINE
Incident Date: 01/28/2019
Crash: No
Fire: No
Vehicle Identification Number: 3FA6P0HD4ER******
Summary

MY CAR IS A 2014 FORD FUSION I PURCHASED AT THE DEALERSHIP 2 YEARS AGO. NEVER HAD A PROBLEM UNTIL RECENTLY. AFTER I TURN ON MY CAR AND SWITCH GEAR TO "DRIVE" MY CAR WILL SHUT DOWN WITHIN 20 FEET. I HAVE TO PARK THE CAR AND WAIT A FEW MINUTES AND TRY AGAIN; IT ALWAYS HAPPENS LATER ON DURING THE DAY WHEN DRIVING OFF A PARKING LOT. THE MAIN PROBLEM IS THAT THE "CHECK ENGINE" LIGHT NEVER COMES OF, BUT THERE IS CERTAINLY A PROBLEM WHEN THE CAR SHUTS DOWN ON IT'S OWN; IT NEVER SHUTS OFF WHILE DRIVING AT HIGH SPEED, BUT I AM TRULY CONCERN WITH THIS MATTER. I TOOK MY CAR TO THE DEALERSHIP TO GET TO THE BOTTOM OF THE PROBLEM. I WAS ADVISED IT WILL COST ME $110.00 FOR A DIAGNOSTIC, WHICH I PAID. I WAITED FOR 4 HOURS AND ACCORDING TO THE MECHANIC THE ANTIFREEZE IS MIXING WITH THE ENGINE OIL AND THAT'S WHAT CAUSE THE CAR TO STALL OCCASIONALLY AND THE COST OF REPAIR WILL BE $2,100.00. WHEN I CHECKED THE CAR ALONG WITH A PERSONAL MECHANIC THERE IS NO INDICATION OF ANYTHING MIXING WITH THE ENGINE OIL, THE OIL IS CLEAN IS NOT MILKY AND IT SMELLS FINE. BOTTOM LINE I AM NOT HAPPY WITH THE FACT THAT THERE IS NO RECALL FOR THIS SERIOUS ISSUE AND EVEN MORE SO THAT FORD DEALERSHIP WAS SO DISHONEST ABOUT THE CAR SYMPTOMS. NEEDLESS TO SAY I WILL NOT BUY A FORD AGAIN AND STILL DON'T KNOW WHAT'S WRONG WITH MY CAR

02/20/2019
Components: ENGINE
Incident Date: 12/25/2018
Crash: No
Fire: No
Vehicle Identification Number: 3FA6T0H9XHR******
Summary

TL* THE CONTACT OWNS A 2014 FORD FUSION. WHILE DRIVING 50 MPH, THE CONTACT'S VEHICLE DECELERATED ON THE HIGHWAY AND LOST POWER. THE FAILURE RECURRED SEVERAL TIMES. A MESSAGE INDICATING "POWER SERVICES OPERATE" WAS DISPLAYED. THE VEHICLE WAS TOWED TO MAHWAH FORD (55 FRANKLIN TURNPIKE, MAHWAH, NJ 07430, (201) 529-3200) TO BE DIAGNOSED, BUT NO FAILURE WAS FOUND. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS 8,050. THE VIN WAS INVALID.

02/15/2019
Components: POWER TRAIN
Incident Date: 12/13/2018
Crash: No
Fire: No
Vehicle Identification Number: 1FA6P0H7XE5******
Summary

TRANSMISSION DOWN SHIFTS AND THE CAR LOSSES FORWARD SPEED WHILE DRIVING AT HIGHWAY AND CITY STREETS.

02/08/2019
Components: POWER TRAIN
Incident Date: 11/13/2018
Crash: No
Fire: No
Vehicle Identification Number: 3FA6P0H73ER******
Summary

I HAD AN ISSUE ON MY 14 FUSION. OF THE SHIFTER SEPARATING FROM THE TRANSMISSION. I NOTICED THE PROBLEM WHEN I SHIFTED MY CAR INTO THE PARK POSITION AND REMOVED MY FOOT FROM THE BREAK, ALLOWING MY CAR TO PULL FORWARD AGAIN. THANKFULLY I WAS IN A PARKING AREA WITH PLENTY OF ROOM. NO ONE WAS HURT AND NO PROPERTY DAMAGE WAS SUSTAINED. THIS PROBLEM LEAVES YOU WITH NO TRANSMISSION CONTROLS. FORD DOES HAVE A RECALL ON THE VERY PROBLEM MY CAR EXPERIENCED BUT, UNFORTUNATELY FOR ME MY CAR WAS NOT INCLUDED, LEAVING ME TO FIX THE PROBLEM MYSELF. FORD NEEDS TO EXPAND THE RECALL SINCE IT IS OBVIOUSLY A BIGGER PROBLEM THEN THEY BELIEVE WITH MY CAR HAVING THIS SAME FAILURE. THE LAST RECALL THEY FIXED ,SEATBELT ON FRONT PASSENGER, HAS ONLY HAD MORE ISSUES OF RETRACTING THEN BEFORE THE SERVICE, DOES MAKE ME WONDER IF IT'S NOT BETTER THAT I REPAIRED THE FAILURE PERSONALLY. IT FAILED AT 90K BUT I HAVE HAD NO MORE ISSUES AFTER A 20 DOLLAR REPAIR.

02/05/2019
Components: POWER TRAIN
Incident Date: 12/15/2018
Crash: No
Fire: No
Vehicle Identification Number: 3FA6P0H70ER******
Summary

TL* THE CONTACT OWNS A 2014 FORD FUSION. WHILE OPERATING THE VEHICLE, THE TRANSMISSION WOULD NOT SHIFT INTO GEAR. THE VEHICLE WAS TOWED TO AN INDEPENDENT MECHANIC WHO REPLACED THE TRANSMISSION PUMP AND TORQUE CONVERTER. APPROXIMATELY TWO MONTHS LATER, THE TRANSMISSION SHIFT CABLE BUSHING DETACHED AND CAUSED THE VEHICLE TO ROLL BACKWARDS. THE VEHICLE WAS TAKEN TO TOWN FORD (1680 WHITTLESEY RD, COLUMBUS, GA), BUT WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE CONTACT WAS INFORMED THAT THE VIN WAS NOT INCLUDED IN NHTSA CAMPAIGN NUMBER: 18V471000 (POWER TRAIN). THE CONTACT INDICATED THAT THE VEHICLE EXPERIENCED THE SAME FAILURE LISTED IN THE RECALL. THE FAILURE MILEAGE WAS 137,000.

02/01/2019
Components: STRUCTURE,FUEL/PROPULSION SYSTEM
Incident Date: 01/31/2018
Crash: No
Fire: No
Vehicle Identification Number: 1FADP3F20EL******
Summary

VEHICLE DOOR SPRING. DOOR MAY COME OPEN AT ANY GIVEN TIME WHILE DRIVING OR NOT DRIVING.THERE'S A RECALL ON THIS CAR.

01/31/2019
Components: ENGINE,FUEL/PROPULSION SYSTEM
Incident Date: 01/21/2019
Crash: No
Fire: No
Vehicle Identification Number: 3FA6P0HD2ER******
Summary

FUEL INJECTOR STUCK OPEN CAUSING RAW FUEL TO GO INTO PISTONS ONLY 68K

01/30/2019
Components: POWER TRAIN
Incident Date: 01/30/2019
Crash: No
Fire: No
Vehicle Identification Number: 3FA6P0G7XER******
Summary

TAKATA RECALL - I WAS TRYING TO PARK MY CAR AND AS I MOVED THE GEAR SHIFT TO REVERSE THE DASH REFLECTED THAT THE CAR WAS STILL IN DRIVE. ONLY WAY I COULD GET MY CAR TO STOP WAS PUTTING ON THE EMERGENCY BREAK. I DISCOVERED THAT THERE IS A RECALL FOR THIS ISSUE RECALL NUMBER 18V471000 BUT BECAUSE MY VIN NUMBER IS NOT LISTED FOR THE RECALL FORD DEALERSHIP REFUSES TO FIX IT WITHOUT CHARGE.

01/29/2019
Components: AIR BAGS,ELECTRONIC STABILITY CONTROL,SERVICE BRAKES
Incident Date: 01/17/2019
Crash: No
Fire: No
Vehicle Identification Number: 3FA6P0H75ER******
Summary

MY ABS, POWER STEERING, TRACTION CONTROL, REAR VIEW ASSIST, AIRBAG LIGHT ALL WENT OFF AT THE SAME TIME. I LIVE IN MICHIGAN, SO THERE IS SALT ON THE ROAD DURING THE WINTER. IT SEEMS THERE IS A FORD RECALL 15S14 THAT SEEMS TO ADDRESS THIS BUT THE DEALERSHIP REFUSED TO FIX STATING THAT THERE IS NO RECALL FOR MY FUSION. THIS IS A SAFETY ISSUE AS THE LOSS OF POWER STEERING IS EXTREMELY DANGEROUS IN THE WINTER. I AM CONCERNED FOR MY SAFETY. I AM DISTURBED AT FORD AND THE DEALERSHIPS RESPONSE TO THIS SAFETY ISSUE.

01/28/2019
Components: ELECTRICAL SYSTEM,EXTERIOR LIGHTING,AIR BAGS
Incident Date: 01/23/2019
Crash: No
Fire: No
Vehicle Identification Number: 3FA6P0LU0ER******
Summary

DRIVING STEADY STATE ON NORMAL STATE HIGHWAY ROAD SURFACE IN DRY DAYLIGHT CONDITIONS, THE VEHICLE BEGAN CHIMING AND DISPLAYING A LONG SEQUENCE OF ERROR MESSAGES AND MILS. AFTER A FEW SECONDS, SPEEDOMETER ZEROED AND CLUSTER LOST POWER. CENTER STACK THEN LOST POWER. THE VEHICLE HAD NO EXTERIOR LIGHTS, NO HORN. VEHICLE "BELIEVES" IGNITION IS OFF, THEREFORE NO AIRBAGS. AFTER PULLING OVER AND A KEY OFF/ KEY ON, VEHICLE WAS NORMAL FOR A COUPLE MINUTES, THEN REPEATED THIS PROBLEM. VEHICLE HAS BEEN TO 2 DIFFERENT DEALERS FOR THIS INTERMITTENT ISSUE. FIRST ISSUE WAS WITH VEHICLE UNDER WARRANTY AND DEALER FOUND NO PROBLEM OTHER THAN LONG LIST OF CODES. 2ND DEALER IN DEC 2018 PERFORMED REPAIR DETAILED ON TSB TO WRAP CHAFFED WIRE. PROBLEM OCCURRED AGAIN JAN 23 AND 26, 2019. ADDITIONALLY TODAY VEHICLE WILL NOT START.

01/27/2019
Components: POWER TRAIN
Incident Date: 12/28/2018
Crash: No
Fire: No
Vehicle Identification Number: 3FA6P0HD0ER******
Summary

THIS VEHICLE STARTED OVERHEATING AND THE RADIATOR IS LEAKING AND IT HAS BEEN IN FOR SERVICE REGULARLY AND NOTHING IS EVER FOUND. THIS IS AN ISSUE A LOT OF PEOPLE HAVE YET THERE IS NO RECALL UNDER MY VIN. I CAN NOT DRIVE THE CAR AND IT GOES TO LIMP MODE, THIS CAR IS BARELY 5 YEARS OLD

01/26/2019
Components: FUEL/PROPULSION SYSTEM
Incident Date: 11/01/2018
Crash: No
Fire: No
Vehicle Identification Number: 3FA6P0H97ER******
Summary

SHOWS CODE P4150 MAKES LOUD HUMMING NOISE SULPHER SMELL JERK THEN DIES WHILE DRIVING CITY STREET. HAS HAPPENED 11 TIMES IN 3 MONTHS

01/24/2019
Components: POWER TRAIN
Incident Date: 01/23/2019
Crash: No
Fire: No
Vehicle Identification Number: 1FA6P0HD5E5******
Summary

SHIFTER CABLE DETERIORATED CAUSING THE VEHICLE TO NOT GO TO "PARK". THE VEHICLE WAS STATIONARY IN A PARKING LOT AND WOULD NOT START DUE TO THIS ISSUE. I PUT THE PARKING BRAKE ON TO PREVENT ROLLING AWAY.

01/24/2019
Components: POWER TRAIN,ENGINE
Incident Date: 01/24/2019
Crash: No
Fire: No
Vehicle Identification Number: 3FA6P0H96ER******
Summary

TL* THE CONTACT OWNS A 2014 FORD FUSION. WHILE DRIVING 75 MPH ON THE FREEWAY, THE VEHICLE STALLED. THE VEHICLE WAS PULLED OVER TO THE ROAD SHOULDER AND WOULD NOT RESTART. THE VEHICLE WAS TOWED TO AN UNKNOWN LOCATION. ALSO, WHEN THE CONTACT FILLED THE TANK WITH FUEL, THE ENGINE MADE AN ABNORMAL SOUND. IN ADDITION, THE TRANSMISSION SLIPPED AND WOULD NOT SHIFT INTO THE CORRECT GEAR AND THE CHECK ENGINE INDICATOR ILLUMINATED. THE DEALER AND MANUFACTURER WERE NOT NOTIFIED. THE FAILURE MILEAGE WAS 93,973.

01/24/2019
Components: UNKNOWN OR OTHER
Incident Date: 01/24/2019
Crash: No
Fire: No
Vehicle Identification Number: 3FA6P0SU1ER******
Summary

FORD DENIED MY RECALL ON MY VEHICLE CHARGING CABLE AS IT INDICATED THAT IT IS ONLY WORKING TO REPAIR FORD FOCUS ELECTRIC VEHICLE CHARGING CORDS. MY CORD OVERHEATED, DAMAGING MY GARAGE ELECTRICAL OUTLET. MANUFACTURER RECALL NUMBER18S24 NHTSA RECALL NUMBER18V592

01/23/2019
Components: STRUCTURE
Incident Date: 01/11/2019
Crash: No
Fire: No
Vehicle Identification Number: 3FA6P0HD0ER******
Summary

THE HOOD WILL NOT OPEN AND IT IS JAMMED AND NOTHING WAS WRONG WITH IT BEFORE, THE PIECES ARE CHEAP AND THEY SHOULDN'T BREAK LIKE THAT

01/23/2019
Components: STEERING
Incident Date: 05/12/2018
Crash: No
Fire: No
Vehicle Identification Number: 3FA6P0H75ER******
Summary

TL* THE CONTACT OWNS A 2014 FORD FUSION. THE CONTACT STATED THAT THE PART WAS NOT AVAILABLE WITHIN A REASONABLE TIME FRAME CONCERNING NHTSA CAMPAIGN NUMBER: 18V167000 (STEERING). DICK SMITH FORD OF COLUMBIA (7201 GARNERS FERRY RD, COLUMBIA, SC 29209, (803) 254-4000) CONFIRMED THAT THE PART WAS NOT AVAILABLE. THE CONTACT WAS CONCERNED THAT A STEERING FAILURE COULD OCCUR. THE MANUFACTURER WAS NOT CONTACTED. THE CONTACT HAD NOT EXPERIENCED A FAILURE. PARTS DISTRIBUTION DISCONNECT.

01/21/2019
Components: UNKNOWN OR OTHER
Incident Date: 01/21/2019
Crash: No
Fire: No
Vehicle Identification Number: 3FA6POH75ER******
Summary

MY TRUNK IS RANDOMLY OPENING WHILE I'M DRIVING DOWN THE ROAD. I'VE CHECKED THE LATCHES AND DOESN'T APPEAR TO BE ANY DAMAGE. I RARELY USE MY TRUNK. I'M THINKING IT COULD BE AN ELECTRICAL ISSUE?

01/14/2019
Components: ENGINE,FUEL/PROPULSION SYSTEM
Incident Date: 01/04/2018
Crash: No
Fire: No
Vehicle Identification Number: 3FA6P0K90ER******
Summary

MY CAR IS STALLING AFTER IT IS DRIVEN FOR 15-20 MINS. ONCE THE CAR IS TURNED OFF, IF IT IS STARTED WITHIN THE NEXT HOUR, IT ALWAYS STALLS OUT. I SEE THAT FORD FUSION HAD A SIMILAR ISSUE THAT WAS RECALLED. THIS IS THE NOTE THAT I SAW ONLINE FOR THE FORD FOCUS RECALL, "FORD IS RECALLING NEARLY 1.3 MILLION FOCUS COMPACT CARS IN THE U.S. BECAUSE A FUEL SYSTEM PROBLEM CAN CAUSE THE ENGINES TO STALL WITHOUT WARNING. THE RECALL COVERS CARS FROM 2012 THROUGH 2018 WITH 2-LITER FOUR-CYLINDER ENGINES." I HAVE TAKEN IT TO THE DEALERSHIP MULTIPLE TIMES AND THEY KEEP DIAGNOSING IT AS A BAD FUEL SENSORS THAT NEED TO BE REPLACED. WELL, I'VE REPLACED THEM ALREADY AND THE SAME PROBLEM KEEPS HAPPENING. I CANNOT AFFORD TO KEEP PAYING THE DEALER FOR SOMETHING THAT I BELIEVE IS AN ISSUE THAT THEY SHOULD BE TAKING CARE OF SINCE THEIR OTHER VEHICLES WERE HAVING THE SAME ISSUE.

01/14/2019
Components: FUEL/PROPULSION SYSTEM
Incident Date: 12/25/2018
Crash: No
Fire: No
Vehicle Identification Number: 3FA6P0H98ER******
Summary

TL* THE CONTACT OWNS A 2014 FORD FUSION. WHILE THE VEHICLE WAS AT A STOP, THE CONTACT HEARD AN ABNORMAL NOISE COMING FROM THE FUEL TANK. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC WHO DIAGNOSED THE VEHICLE AND STATED THAT THE PURGE VALVE FAILED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER AND DEALER WERE NOT NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS APPROXIMATELY 75,000.

01/12/2019
Components: ENGINE
Incident Date: 11/29/2018
Crash: No
Fire: No
Vehicle Identification Number: 3FA6P0HD0ER******
Summary

ECOBOOST ENGINE FAILURE WHILE DRIVING. SMOKE WAS POURING OUT, COMPLETE POWER LOSS DURING DRIVE ON CITY STREET. FORD REFUSAL TO ACKNOWLEDGE ANY PROBLEM WITH ECOBOOST ENGINE. OUR ECOBOOST ENGINE CRACKED AND FAILED. OUR VIN NOT INCLUDED IN THE ECOBOOST RECALL. WE HAD TO PAY $4,200 OUT OF POCKET TO BUY NEW ENGINE AND NEW TURBO. 44 DAYS WITHOUT VEHICLE. WE ARE AWARE OF A CLASS ACTION LAWSUIT IN THE UK FOR A TOTAL OF 2000 AND COUNTING CONFIRMED ECOBOOST ENGINE FAILURES THAT FORD IS TRYING TO IGNORE LIABILITY. ECOBOOST NIGHTMARE UK. PLEASE HELP US MAKE FORD LIABLE FOR THESE KNOWN DEFECTS WITH ECOBOOST ENGINES AND GET OUR MONEY BACK!

01/11/2019
Components: STEERING
Incident Date: 01/11/2019
Crash: No
Fire: No
Vehicle Identification Number: 3FA6P0H7XER******
Summary

MY HUSBAND WAS BACKING OUT OF THE DRIVEWAY AND WENT TO TURN ON THE ROAD WHEN HE REALIZED HIS STEERING WHEEL WOULD NOT TURN, AND SEVERAL LIGHTS CAME ON THE DASH. HE SLOWLY GUIDED THE CAR BACK IN TO THE DRIVEWAY SO THAT HE COULD SAFELY LOOK UNDER THE HOOD. MY HUSBAND DISCONNECTED THE BATTERY AND RECONNECTED IT AND THE STEERING SEEMS FINE. AFTER LOOKING ON SEVERAL DIFFERENT FORUMS I REALIZED THAT THERE IS A CLASS ACTION LAWSUIT AGAINST FORD FOR THIS SAME ISSUE. WILL THIS EVER BE ON A RECALL OR DOES SO MANY PEOPLE HAVE TO LOSE THEIR LIFE BEFORE THE RECALL HAPPENS?

01/10/2019
Components: POWER TRAIN
Incident Date: 01/09/2018
Crash: No
Fire: No
Vehicle Identification Number: 3FA6P0H95ER******
Summary

TL* THE CONTACT OWNS A 2014 FORD FUSION. WHILE THE VEHICLE WAS IN REVERSE, IT FAILED TO MOVE. THE CONTACT SHIFTED THE GEAR INTO PARK, BUT THE TRANSMISSION REMAINED IN NEUTRAL. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC WHO DIAGNOSED THAT THE TRANSMISSION GEAR SHIFT CABLE BECAME DETACHED. THE VEHICLE WAS NOT REPAIRED. GRAHAMS AUTO MALL (1515 WEST 4TH ST, MANSFIELD, OH) AND THE MANUFACTURER WERE NOTIFIED OF THE FAILURE, BUT NO ASSISTANCE WAS OFFERED. THE FAILURE MILEAGE WAS 96,000.

01/10/2019
Components: STEERING
Incident Date: 01/10/2019
Crash: No
Fire: No
Vehicle Identification Number: 3FA6P0HD4ER******
Summary

TL* THE CONTACT OWNS A 2014 FORD FUSION. WHILE DRIVING APPROXIMATELY 35 MPH, THE STEERING WHEEL WOBBLED. THE FAILURE BEGAN IN NOVEMBER OF 2018 AND WORSENED. THE VEHICLE WAS NOT TAKEN TO THE DEALER OR AN INDEPENDENT MECHANIC FOR DIAGNOSTIC TESTING. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE VEHICLE WAS NOT REPAIRED. THE APPROXIMATE FAILURE MILEAGE WAS 160,000.

01/09/2019
Components: POWER TRAIN
Incident Date: 10/01/2018
Crash: No
Fire: No
Vehicle Identification Number: 3FA6P0HD9ER******
Summary

TL* THE CONTACT OWNS A 2014 FORD FUSION. WHILE THE VEHICLE WAS PARKED, THE CONTACT ATTEMPTED TO PLACE THE GEAR INTO PARK; HOWEVER, THE GEAR SHIFTER FAILED TO ENGAGE. THE CONTACT HAD TO BREAK THE PLASTIC GEAR SHIFTER MECHANISM TO PLACE THE GEAR INTO PARK. THE VEHICLE WAS TOWED TO MALLOY FORD OF WINCHESTER (1911 VALLEY AVENUE, WINCHESTER, VA 22601, (540) 667-4434) AND THE GEAR SHIFTER CLUTCH WAS REPLACED. THE REPAIR DID NOT CORRECT THE FAILURE. A FEW WEEKS LATER, THE CONTACT WAS UNABLE TO SHIFT GEARS. THE VEHICLE WAS TOWED BACK TO THE SAME DEALER WHERE IT WAS DIAGNOSED THAT THE TRANSMISSION'S FRONT CLUTCH SLIPPED AND THE TRANSMISSION NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS CONTACTED AND STATED THAT THE VEHICLE WAS NOT INCLUDED IN NHTSA CAMPAIGN NUMBER: 18V471000 (POWER TRAIN) AND NHTSA CAMPAIGN NUMBER: 18V169000 (POWER TRAIN). THE FAILURE MILEAGE WAS 195,000.

01/07/2019
Components: SEAT BELTS
Incident Date: 01/07/2019
Crash: No
Fire: No
Vehicle Identification Number: 3FA6P0LU4ER******
Summary

TL* THE CONTACT OWNS A 2014 FORD FUSION. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 16V875000 (SEAT BELTS); HOWEVER, THE PARTS WERE NOT AVAILABLE. NORTH BAY FORD (1999 SOQUEL AVE, SANTA CRUZ, CA 95062, 831-457-5858) WAS CONTACTED AND CONFIRMED THAT PARTS WERE NOT AVAILABLE FOR THE RECALL REMEDY. THE MANUFACTURER WAS NOT NOTIFIED. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.

01/06/2019
Components: SEAT BELTS
Incident Date: 12/29/2018
Crash: Yes
Fire: No
Vehicle Identification Number: 1FA6P0H72E5******
Summary

I WAS IN A RECENT BAD CAR ACCIDENT WITH MY 2014 FORD FUSION.I WAS STATIONARY AT A RED LIGHT WHEN I WAS SUDDENLY HIT FROM THE REAR. I SUSTAIN SERIOUS INJURY TO MY LEFT SIDE OF MY NECK , SHOULDER AND BACK. MY SELT BELT DIDNT RESTRAIN AND SECURE MY BODY TO PROTECT ME FROM SERIOUS INJURIES. AND I SEE THERE IS A RECALL ABOUT THIS SITUATION FROM THE SAME MAKE MODEL AND YEAR OF MY VEHICLE

01/01/2019
Components: UNKNOWN OR OTHER
Incident Date: 12/17/2018
Crash: No
Fire: No
Vehicle Identification Number: N/A******
Summary

SEVERAL WEEKS AGO I NOTICED THAT THE FRONT PASSENGER DOOR WAS NOT OPENING WHEN THE INSIDE HANDLE WAS INITIALLY PULLED I WAS ABLE HOWEVER TO TRY AGAIN AND IT WOULD WORK. UNFORTUNATELY NOW I AM COMPLETELY UNABLE TO OPEN THE PASSENGER SIDE DOOR AT ALL FROM THE INSIDE. I HAVE CONTACTED MY LOCAL DEALERSHIP IN REGARDS TO THE REPAIR THEY ARE ADVISING THAT IT WILL COST OVER $400 TO HAVE A FULLY FUNCTIONING DOOR. THIS ISSUE IS A MASSIVE SAFETY ISSUE WHICH HAS MYSELF AND MY FAMILY CONCERNED IN REGARDS TO THIS MATTER.

12/21/2018
Components: STEERING,ELECTRONIC STABILITY CONTROL
Incident Date: 12/20/2018
Crash: No
Fire: No
Vehicle Identification Number: 3FA6P0HD1ER******
Summary

WELL FIRST OFF THE TRACTION NO HILL ASSIST INDICATOR CAME ON OUT OF NOWHERE AND 2 DAYS LATER MY POWER STEERING HAVING PROBLEMS AND THING IT WENT OUT AS SOON AS I MADE IT HOME BECAUSE THAT WOULD OF BEEN A BAD SITUATION. AND TO THINK IT'S AN EASY FIX WHEN YOU GETTING CHARGE AN ARM AND A LEG JUST NOT RIGHT AT ALL THIS IS AN SERIOUS PROBLEM THAT SHOULD HAVE A RECALL.

12/21/2018
Components: STEERING
Incident Date: 12/21/2018
Crash: No
Fire: No
Vehicle Identification Number: 3FA6P0HD6ER******
Summary

MY RACK AND PINION STEERING GEAR ON MY 2014 FORD FUSION WENT OUT I GOT IT REPLACED JUST FOR IT TO MESS UP FIVE MONTHS LATER I TOOK IT BACK INTO THE SHOP TO GET MORE INFORMATION THEY SAY THE COMPUTER OF THE STEERING RACK ISNT COMMUNICATING PROPERLY WITH THE MASTER COMPUTER IN THE CAR

12/21/2018
Components: VEHICLE SPEED CONTROL
Incident Date: 12/14/2018
Crash: No
Fire: No
Vehicle Identification Number: 3FA6P0LU7ER******
Summary

GAS PEDAL COMPLETELY BROKE OFF WHILE I WAS DRIVING IN HEAT TRAFFIC ON A RAINY MORNING. NO ONE AT FORD OR THE DEALERSHIP SHOWS ANY INTEREST IN REPLACING THE DEFECTIVE PLASTIC GAS PEDAL; NOT TO MENTION WHAT HAPPENED. THEY ACT AS THOUGH THIS IS A NORMAL MALFUNCTION. *TR

12/20/2018
Components: STEERING
Incident Date: 12/06/2018
Crash: No
Fire: No
Vehicle Identification Number: 3FA6P0H70ER******
Summary

TL* THE CONTACT OWNS A 2014 FORD FUSION. WHILE THE CONTACT'S WIFE WAS DRIVING 25 MPH, THE POWER STEERING INDICATOR ILLUMINATED AND THE STEERING SEIZED. THE VEHICLE WAS TAKEN TO VICTORY LAND FORD (903 OLD RTE 66 N, LITCHFIELD, IL 62056, 217-324-3965) WHERE IT WAS DIAGNOSED THAT THE STEERING RACK FAILED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS APPROXIMATELY 99,000.

12/18/2018
Components: POWER TRAIN
Incident Date: 11/26/2018
Crash: No
Fire: No
Vehicle Identification Number: 3FA6P0K95ER******
Summary

CAR DIES WHEN I STOP AT STOP SIGNS OR RED LIGHT ON COLD MORNINGS. ON CITY STREETS GOING TO WORK. CAR TAKEN TO AUTO CENTER 12-18-18 & PROBLEM FOUND. I WAS TOLD ONLY FORD DEALERSHIPS COULD REPAIR. 35A-P061B:00:47-FOUND AN INTERNAL FAILURE IN THE POWER TRAIN CONTROL MODULE. CORRECTION/ACTION TAKEN- REFER TO DEALER FOR REPAIR-PROGRAMMABLE MODULE

12/14/2018
Components: STRUCTURE
Incident Date: 10/15/2018
Crash: No
Fire: No
Vehicle Identification Number: 3FA6P0K90ER******
Summary

2014 FORD FUSION. CONSUMER WRITES IN REGARDS TO CORROSION ON VEHICLE. *LD THE CONSUMER STATED THE MANUFACTURER WAS MADE AWARE OF THE CORROSION. THE MANUFACTURER DENIED ASSISTANCE DUE TO THE VEHICLE BEING OUT OF WARRANTY. *JS

12/13/2018
Components: AIR BAGS,SEAT BELTS
Incident Date: 06/05/2018
Crash: No
Fire: No
Vehicle Identification Number: 1FA6P0G7XE5******
Summary

TL* THE CONTACT OWNS A 2014 FORD FUSION. THE CONTACT STATED THAT THE AIR BAG INDICATOR REMAINED ILLUMINATED. THE VEHICLE WAS INCLUDED IN NHTSA CAMPAIGN NUMBERS: 14V597000 (AIR BAGS AND SEAT BELTS) AND 16V384000 (AIR BAGS). THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE DEALER WAS NOT CONTACTED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS NOT AVAILABLE.

12/13/2018
Components: POWER TRAIN
Incident Date: 12/06/2018
Crash: No
Fire: No
Vehicle Identification Number: 3FA6P0G73ER******
Summary

TL* THE CONTACT OWNS A 2014 FORD FUSION. THE CONTACT STATED THAT THE GEAR SHIFTER BECAME STUCK IN THE PARK POSITION AND THE VEHICLE CONTINUED TO ROLL AS IF IT WERE IN THE NEUTRAL POSITION. DURING THE FAILURE, THE GEAR SHIFTER DISPLAY ALSO INDICATED THAT THE TRANSMISSION WAS IN THE NEUTRAL POSITION. THE VEHICLE WAS TOWED TO MOUNTAIN VIEW FORD (301 EAST 20TH STREET, CHATTANOOGA, TN) WHERE IT WAS DIAGNOSED THAT THE SHIFTER CABLE BUSHING WAS FAULTY AND NEEDED TO BE REPLACED. THE VEHICLE WAS REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE AND DID NOT ASSIST. THE CONTACT WAS INFORMED THAT THE VEHICLE WAS NOT COVERED UNDER NHTSA CAMPAIGN NUMBER: 18V471000 (POWER TRAIN). THE CONTACT INDICATED THAT THE VEHICLE EXPERIENCED THE SAME FAILURE LISTED IN THE RECALL. THE FAILURE MILEAGE WAS 110,293.

12/13/2018
Components: FUEL/PROPULSION SYSTEM
Incident Date: 12/13/2018
Crash: No
Fire: No
Vehicle Identification Number: 3FA6P0H9XER******
Summary

WHEN AT A STOP OR.LIGHT MY CAR JUST DIES TAKE A WHILE TO RESTART BUT HAVE TO KEEP MY FOOT ON ACCLATEOR TO KEEP RUNNING. BATTERY,ALTERNATOR, STARTER ALL GOOD

12/12/2018
Components: ENGINE
Incident Date: 12/09/2018
Crash: No
Fire: No
Vehicle Identification Number: 3FA6P0K95ER******
Summary

I HAPPENED TO BE DRIVING AT THE TIME OF THE INCIDENT, WHEN MY CAR BEGAN TO RUN HOT. I SAW THERE WAS A RECALL ON THE PART THAT WAS CAUSING THE CAR TO RUN HOT BUT WHEN I BROUGHT IT TO THE DEALER ATTENTION THEY DIDN'T HAVE RECALL INFORMATION FOR MY VEHICLE BUT FOR OTHERS VEHICLES, ALSO SINCE THEY CLAIM TO NOT HAVE RECALL ON JUST MINES THEY ALSO DIDN'T HAVE MEANS TO PROVIDING A PART FOR ME TO PURCHASE BUT TOLD ME TO LOOK IN JUNKYARD. I RECENTLY WAS AT THE DEALERSHIP TWO MONTHS BEFORE THE INCIDENT FOR ALMOST A TOTAL OF EIGHT RECALLS THAT NEEDED TO BE DONE THEY FIXED THEM AND I WAS HAPPY BUT THE NEXT DAY COMES AROUND AND THE INFORMATION LIGHT COMES ON SAYING SEE DEALER SO I WENT BACK AND THEY WANTED TO CHARGE ME FOR SOMETHING THEY JUST EXAMINED. I JUST WANT TO BE SAFE IN MY CAR AGAIN OR JUST TAKE CAR OFF MARKET PLEASE TO MUCH GOING ON AS FAR AS RECALLS FOR THIS MODEL FORD FUSION TITANIUM 14 ENERGI

12/11/2018
Components: POWER TRAIN
Incident Date: 11/15/2015
Crash: No
Fire: No
Vehicle Identification Number: 1FADP3E21EL******
Summary

TL* THE CONTACT OWNS A 2014 FORD FUSION. WHILE DRIVING VARIOUS LOW SPEEDS, THE DUAL CLUTCH HESITATED AND BEGAN SHUDDERING WITHOUT WARNING. THE FAILURE OCCURRED ONLY WHEN THE VEHICLE ACCELERATED. THE VEHICLE WAS TAKEN TO PARK AUTO GROUP (801 COMMERCIAL PKWY, DOVER, OH 44622) WHERE IT WAS DIAGNOSED THAT THE CLUTCH NEEDED TO BE REPLACED. THE VEHICLE WAS REPAIRED, BUT THE FAILURE RECURRED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE AND INFORMED THE CONTACT TO FILE A COMPLAINT WITH NHTSA. THE FAILURE MILEAGE WAS APPROXIMATELY 66,600.

12/08/2018
Components: AIR BAGS,SEAT BELTS,UNKNOWN OR OTHER
Incident Date: 07/11/2018
Crash: Yes
Fire: No
Vehicle Identification Number: 1FA6P0H71E5******
Summary

MY CAR AIR BAGS JUST DON'T DEPLOY DUE TO THE SEAT BELT RECALL I'M GUESSING

12/08/2018
Components: UNKNOWN OR OTHER
Incident Date: 07/01/2015
Crash: No
Fire: No
Vehicle Identification Number: 1FA6P0H73E5******
Summary

I BOUGHT MY 2014 FORD FUSION SE IN 2015. IT HAD AROUND 24,000 MILLAGE. AFTER COUPLE DAY I NOTICED THAT TGERE IS COMETHIBG WRONG WITH TRANSMISSION. I BROUGHT THE DEALERSHIP THAT I BOUGHT FROM (BRIGHT BAY LINCOLN, BAY SHAORS, NY) AND THEY SAID THAT THERE IS NOTHING WRONG WITH TRANSMISSION. THAT PEOVLEM NEVER WENT AWAY. PROBLEM IS GETTING WORS. I WENT WELL KNOW TRANMISSION SHOP IN SPRINGFIELD AND THEY SAID THAT CLUTCHES NEEDS TO BE CHANGED BUT THEY DO BOT FIX FORD FUSION TRANSMISSION BECAUSE IT IS VERY HARD TO DO IT. OVER THE TIME I MET COUPLE FUSION OVNER AND ALL OF THEM COMPLAINED ABOUT THEIR TRANSMISSION.

12/04/2018
Components: FUEL/PROPULSION SYSTEM
Incident Date: 11/03/2018
Crash: No
Fire: No
Vehicle Identification Number: 3FA6P0D94ER******
Summary

WHEN I INITIALLY START MY VEHICLE THERE ARE NO PROBLEMS. THE PROBLEM STARTS IF I TURN MY CAR OFF AFTER DRIVING IT. IT WILL START AND I CAN DRIVE FOR ABOUT 500 FEET AND IT WILL THEN TURN OFF. I HAVE TO RESTART IT AND THEN IT CONTINUES TO DRIVE NORMALLY. THIS HAPPENS ALMOST EVERY TIME I START, STOP AND RESTART THE VEHICLE. IT IS ALWAYS WHILE THE VEHICLE IS IN MOTION.

11/29/2018
Components: POWER TRAIN
Incident Date: 07/29/2018
Crash: No
Fire: No
Vehicle Identification Number: 3FA6P0HD5ER******
Summary

UPDATE TO NHTSA COMPLAINT # 11153163. DIAGNOSTIC ON VEHICLE HAS BEEN DONE BY AUTO NATION FORD IN SOUTH FORT WORTH TEXAS. IT WAS DETERMINED THAT THE INTERCOOLER WAS DEFECTIVE LEAKING COOLANT INTO AIR INTAKE AND INTO TURBO. THE SAME THING THAT FORD HAS RECALLS ON ALL THE OTHER ECOBOOST ENGINES TO INCLUDE THE 1.0, 1.6, 2.0 AND THE 3.5. MECHANISM ADVISED IT NEEDS TO BE REPLACED OR THE VEHICLE COULD OVERHEAT AND CAUSE VEHICLE TO BURST INTO FLAMES WHILE DRIVING DOWN ROAD. SERVICE WRITER BRET ADVISED AUTO NATION WILL NOT REPAIR VEHICLE UNTIL A RECALL IS ANNOUNCED. THAT IT'S A CUSTOMER PAY. VEHICLE HAS 61,140 MILES ON IT. VEHICLE OVERHEATED ON HIGHWAY IN JULY 2018 AND WE FOUND A FIRESTONE OPEN. FIRESTONE ASE MECHANIC TESTED FOR LEAKS AND FOUND NON. THIS MECHANIC ADVISED THAT THE INTERCOOLER WAS MORE THAN LIKELY LEAKING COOLANT INTO THE INTAKE AND WAS BEING BURNED UP INSIDE THE MOTOR. HE ADVISED TO WATCH THE COOLANT LEVEL AND SEE IF VEHICLE CONTINUES TO DISAPPEAR WITH NO LEAKS SEEN. HE ADVISED IF IT CONTINUES TO DISAPPEAR TAKE IT TO A FORD HOUSE TO CHECK BECAUSE IT COULD CATCH ON FIRE. COOLANT CONTINUED TO DISAPPEAR SO WE TOOK IT TO AUTO NATION FORD. I'M ASSUMING THIS VEHICLE NEEDS TO CATCH ON FIRE LIKE THE OTHER ECOBOOST TEND TO DO OR IS THERE A POSSIBILITY FOR SOMEONE TO BE PROCATIVE BEFORE A TRAGEDY. THIS VEHICLE HAD 56,300 MILES ON IT WHEN IT WAS AT FIRESTONE. WELL UNDER THE POWER TRAIN WARRANTY BUT IT APPEARS AUTO NATION DOES NOT WANT TO BE PROACTIVE. THE OVERHEATING ISSUE IS DOCUMENTED ON FIRESTONE CUSTOMER INVOICE # 082399 ON 7/29/2018. FIRESTONE STORE #351338 SAN MARCOS TX.

11/29/2018
Components: POWER TRAIN
Incident Date: 11/28/2018
Crash: No
Fire: No
Vehicle Identification Number: 1FA6P0H72E5******
Summary

WHILE CAR WAS STOPPED I MOVED THE SHIFT LEVER INTO PARK BUT THE DASHBOARD INDICATED CAR WAS IN NEUTRAL AND WHEN I TOOK MY FOOT OFF THE BRAKE THE CAR STARTED TO ROLL. SHIFT LEVER WAS LOCKED IN THE PARK AND WOULD NOT LET ME MOVE IT INTO ANOTHER POSITION. CAR ALLOWED ME TO TURN OFF AND REMOVE KEY WITHOUT CAR BEING IN PARK. EMERGENCY BRAKE WAS TURNED ON TO KEEP IT FROM ROLLING. THIS APPEARS TO BE THE SAME ISSUE INDICATED IN A RECALL LISTED ON THIS WEBSITE BUT PER FORD THERE IS NO RECALL FOR MY CAR. I WOULD LIKE THIS ISSUED REVIEWED TO HAVE A RECALL PLACED ON IT. *TR

11/29/2018
Components: ENGINE
Incident Date: 11/22/2018
Crash: No
Fire: No
Vehicle Identification Number: 1FA6P0HD0E5******
Summary

LOUD NOISE FROM PASSENGER SIDE OF ENGINE COMPARTMENT CAME OUT OF NOWHERE WHEN WE STARTED THE CAR ON THANKSGIVING DAY. WE TOOK THE CAR TO OUR LOCAL MECHANIC WHICH IS 2 MILES FROM OUR HOME. HE DIAGNOSED THE PROBLEM IMMEDIATELY AS A BAD WATER PUMP BUT WAS CONFUSED AS TO WHY THE WATER PUMP WOULD GO BAD AT ONLY 77K MILES. WHEN HE WENT TO ORDER THE PART HE FOUND OUT THAT THE EXISTING WATER PUMP HAD BEEN DISCONTINUED AND REPLACED BY A WATER PUMP THAT NO LONGER USED THE ELECTRONICS THAT THE ORIGINAL WATER PUMP USED. FORD (FROM LOCAL DEALERSHIP)TECHS EXPLAINED THAT THE EXISTING WIRES SHOULD JUST BE CUT AND SHRINKWRAPPED AS THEY WERE NO LONGER NEEDED. HE ALSO LEARNED THAT TO DO THE INSTALL OF THE NEWER VERSION WATER PUMP THAT THE TIMING BELT WOULD NEED TO BE ADJUSTED AND A 'SPECIAL TIMING KIT' WOULD BE NEEDED. THIS REPAIR ACTUALLY INVOLVED REMOVING THE RIGHT SIDE AXLE TO USE THE 'SPECIAL TIMING KIT'. I CAN FIND NO RECALL ON THE ORIGINAL WATER PUMP EVEN THOUGH IT HAS BEEN DISCONTINUED AND REPLACED WITH AN ENTIRELY DIFFERENT PART. I WAS INFORMED THAT THIS IS NOT UNDER WARRANTY AND A PHONE COMPLAINT WITH FORD CORPORATE WAS FILED TODAY. FORD REFUSED TO GIVE ME ANY INFORMATION ON WHY THE PUMP WAS DISCONTINUED AND OFFERED NO HELP IN COVERING THIS WEEK LONG EXPENSIVE REPAIR. MY LOCAL MECHANIC EXPLAINED THAT THIS IS NOT ONLY RECALL WORTHY BUT A SAFETY HAZARD AND I SHOULD REPORT IT TO YOU IMMEDIATELY.

11/26/2018
Components: POWER TRAIN,UNKNOWN OR OTHER,FUEL/PROPULSION SYSTEM
Incident Date: 10/26/2018
Crash: No
Fire: No
Vehicle Identification Number: 1FA6P0H74E5******
Summary

HAS RATTLE UNDER PASSENGER FLOOR WHEN FUEL TANK IS 3/4 TO FULL IN PARK OR IN GEAR AT COMPLETE STOP OR JUST CREEPING BELOW 5 MPH AND HAVE READ ONLINE ABOUT THE BAFFLES BREAKING IN THE FUEL TANK CAUSING THIS ISSUE ALSO READ IT CAUSES AIR IN FUEL LINE WHICH COULD BE A SAFETY ISSUE WHILE TRAVELING DOWN HIGHWAY IF ENGINE CUTS OUT DUE TO THIS ISSUE,, ALSO DRIVERS DOOR DOESN'T ALWAYS LATCH 100 % SOMETIMES HAVE TO OPEN AND CLOSE DOOR SEVERAL TIMES TO SHUT COMPLETELY AND HAS STARTED DOING THIS SINCE OCTOBER OF 2018 ALSO TRANSMISSION SHIFTS FUNNY WHEN COLD GOING FROM PARK TO REVERSE HAS VERY HARSH ENGAGEMENT AND 3RD SHIFTS VERY FIRM WHEN GOING IN

11/26/2018
Components: POWER TRAIN
Incident Date: 10/03/2018
Crash: No
Fire: No
Vehicle Identification Number: 3FA6P0G77ER******
Summary

TL* THE CONTACT OWNS A 2014 FORD FUSION. WHILE DRIVING AT AN UNKNOWN SPEED, THE VEHICLE SHIFTED INTO FOURTH GEAR WITHOUT WARNING. THE VEHICLE WAS NOT TAKEN TO A DEALER OR AN INDEPENDENT MECHANIC FOR DIAGNOSTIC TESTING. THE VIN WAS INCLUDED IN NHTSA CAMPAIGN NUMBER: 18V471000 (POWER TRAIN). THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 76,000.

11/23/2018
Components: STEERING
Incident Date: 11/22/2018
Crash: No
Fire: No
Vehicle Identification Number: 3FA6P0H94ER******
Summary

TL* THE CONTACT OWNS A 2014 FORD FUSION. WHILE DRIVING APPROXIMATELY 4 MPH, THE STEERING LOST POWER AND THE "POWER ASSIST OFF" INDICATOR ILLUMINATED. THE DEALER AND MANUFACTURER WERE NOT MADE AWARE OF THE FAILURE. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE FAILURE MILEAGE WAS APPROXIMATELY 105,000.

11/21/2018
Components: STRUCTURE
Incident Date: 11/15/2018
Crash: No
Fire: No
Vehicle Identification Number: 3FA6P0H91ER******
Summary

DOOR LATCHES HAVE BROKEN WHILE VEHICLE IS IN MOTION, CAUSING THE DOOR TO SWING OPEN AND REFUSE TO CLOSE ENTIRELY.TWO SEPARATE INSTANCES OF THIS OCCURRING ON DIFFERENT DOORS WITHIN MONTHS OF EACH OTHER.*DT CONSUMER STATED BOTH DRIVER FRONT SIDE AND THE DRIVER REAR DOOR WAS REPAIRED.*JB

11/21/2018
Components: POWER TRAIN
Incident Date: 07/29/2018
Crash: No
Fire: No
Vehicle Identification Number: 3FA6P0HD5ER******
Summary

JULY 29 2018 DRIVING NORTH ON I35 NEAR SAN MARCUS TEXAS. VEHICLE OVERHEATED AND WENT INTO LIMP MODE. MADE IT TO FIRESTONE STORE. ASE CERTIFIED TECH. DIAGNOSED AND FOUND NO LEAKS AND DETERMINED THAT ANTI-FREEZE WAS MORE THAN LIKELY BEING DUMPED INTO TURBO WHICH MAY POSSIBLY CAUSE ENGINE FIRE LIKE THE ECOBOOST 1.0, 1.6, 2.5 AND 3.5 ECOBOOST HAS DONE AND HAS BEEN RECALLED. ALSO FOUND THAT AIR FILTER WAS FULL OF ANTI-FREEZE. VEHICLE IS CURRENTLY AT AUTO NATION FORD IN SOUTH FT WORTH WAITING FOR DIAGNOSTIC AFTER THANKSGIVING. I'M AFRAID TO LET MY WIFE DRIVE THE CAR NOT KNOWING IF IT'S GOING TO BURST INTO FLAMES. CAN YOU PLEASE LET ME KNOW IF A RECALL IS SOON COMING ON THE 1.5 ECOBOOST. THANKS FOR YOUR TIME, JEREMY

11/20/2018
Components: POWER TRAIN
Incident Date: 11/19/2018
Crash: No
Fire: No
Summary

MY CAR WILL NOT SHIFT OUT OF PARK.

11/19/2018
Components: LATCHES/LOCKS/LINKAGES
Incident Date: 09/14/2018
Crash: No
Fire: No
Summary

TL* THE CONTACT OWNS A 2014 FORD FUSION. THE CONTACT STATED THAT THE DRIVER'S SIDE DOOR LATCH FAILED. THE VEHICLE WAS TAKEN TO WORLD FORD PENSACOLA (6397 PENSACOLA BLVD, PENSACOLA, FL 32505, (850) 476-9050) WHERE THEY STATED THAT THEY WOULD PROVIDE A REPLACEMENT KIT FOR THE SAME OEM LATCHES. THE DEALER REPLACED THE LATCH. THE VEHICLE WAS EXCLUDED FROM NHTSA CAMPAIGN NUMBERS: 17V210000 (LATCHES/LOCKS/LINKAGES) AND 15V246000 (LATCHES/LOCKS/LINKAGES), BUT THE VEHICLE EXPERIENCED THE SAME FAILURE RELATED TO THE RECALL CAMPAIGN. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE VIN WAS NOT AVAILABLE. THE APPROXIMATE FAILURE MILEAGE WAS 94,711.

11/16/2018
Components: STRUCTURE
Incident Date: 11/07/2018
Crash: No
Fire: No
Vehicle Identification Number: 3FA6P0LU5ER******
Summary

TL* THE CONTACT OWNS A 2014 FORD FUSION HYBRID. WHILE ACCELERATING FROM A STOP, THE CONTACT HEARD A THUMPING NOISE. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC WHO DETERMINED THAT ALL THREE MOTOR MOUNTS WERE DAMAGED AND NEEDED REPLACEMENT. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE DEALER WAS NOT NOTIFIED. THE APPROXIMATE FAILURE MILEAGE WAS 72,000. *TT*JB

11/16/2018
Components: POWER TRAIN
Incident Date: 11/02/2018
Crash: No
Fire: No
Vehicle Identification Number: 3FA6P0G75ER******
Summary

AFTER MY HUSBAND PARK THE CAR STARTED TO MOVED BACKWARDS ( ROLLAWAY ISSUE) TOOK THE CAR TO THE DEALER AND THEY CHARGED US ALMOST $ 700 BECAUSE EVEN THAT IN ONLINE THAT IS A RECALL FOR THE ROLLAWAY ISSUE FOR ALL FORDS 2013/2016 THEY SAID THAT THE VIN IS NOT LISTED AS A RECALL BUT THE CAR WAS ASSEMBLED 5 DAYS AFTER THE RECALL CUT OUT DATE .. SO I ASKED IF WA 5 DAYS AFTER MEANS THEY USED THE SAME PARTS MAYBE BUT FORD IS WILLING TO REFUND ALL MY MONEY ... SINCE IS VERY CLEAR THAT IS A ROLLAWAY ISSUE AND IS NOT FAIR THAT WE PAID FOR THAT .

11/15/2018
Components: FUEL/PROPULSION SYSTEM
Incident Date: 11/14/2018
Crash: No
Fire: No
Vehicle Identification Number: 1FA6P0H74E5******
Summary

TL* THE CONTACT OWNS A 2014 FORD FUSION. AFTER THE CONTACT FILLED THE FUEL TANK WITH 3/4 OF FUEL, A LOUD RATTLING NOISE WAS HEARD COMING FROM THE VEHICLE. THE CONTACT STATED THAT THE NOISE SOUNDED AS IF THE EXHAUST MAY HAVE MADE CONTACT WITH THE FUEL TANK. THE CONTACT WAS AN INDEPENDENT MECHANIC AND INSPECTED THE VEHICLE, BUT COULD NOT FIND THE SOURCE OF THE FAILURE. THE CONTACT HIGHLIGHTED THAT THE FUEL TANK RATTLING NOISE ONLY SOUNDED WHEN THE TANK WAS 3/4 FULL AND BECAME MORE PROMINENT IN COLDER TEMPERATURES. A DEALER AND THE MANUFACTURER WERE NOT MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS APPROXIMATELY 86,000.

11/14/2018
Components: POWER TRAIN
Incident Date: 05/13/2018
Crash: No
Fire: No
Vehicle Identification Number: 1FA6P0G70E5******
Summary

TL* THE CONTACT OWNS A 2014 FORD FUSION. WHEN THE CONTACT'S WIFE PLACED THE VEHICLE INTO REVERSE AND DEPRESSED THE ACCELERATOR PEDAL, THE VEHICLE SEIZED. THE VEHICLE WAS TAKEN TO SOUTHWEST FORD (4001 INTERSTATE HWY 30, GREENVILLE, TX 75402, 903-455-7222) WHERE IT WAS DIAGNOSED THAT THE SHIFTER CABLE FRACTURED. THE CONTACT STATED THAT THE VEHICLE EXHIBITED THE SAME SYMPTOMS AS LISTED IN NHTSA CAMPAIGN NUMBER: 18V471000 (POWER TRAIN). THE VEHICLE WAS REPAIRED. THE MANUFACTURER WAS NOTIFIED AND STATED THAT THE VEHICLE WAS NOT INCLUDED IN A RECALL. THE FAILURE MILEAGE WAS APPROXIMATELY 105,000. *TT*JB

11/05/2018
Components: POWER TRAIN
Incident Date: 11/05/2018
Crash: No
Fire: No
Vehicle Identification Number: 1FA6P0HD3E5******
Summary

RECALL 18S20 FOR THE SHIFTER BUSHING BACK MY CAR UP STOPPED SHIFTED INTO DRIVR FROM REVERSE LET OFF THE BREAK THEN PUT INTO DRIVE HIT THE GAS AND ALMOST SMASHED MY NIEGBOR CAR CAR WAS STILL IN REVERSE NOT DRIVE. PUT CAR IN PARK WENT TO GET OUT AND CAR STATED TO MOVE IN REVESE WAS STILL ENGAGED SHUT OFF THE CAR NOW IT WOULD NOT START STILL IN REVERSE LOOKED UP ON INTERNET FOUND THE ISSUE WAS THE BAD BUSSHING ON THE SHIFTER CAUSED IT TO JUMP OFF LOOK AT IT AND THAT IS WHAT HAPPEN TOOK TO DEALER THEY SAID ALL THE OTHER CARS AROUND MINE YEAR WAS COVERED BUT NOT MY VIN? THIS COULD HAVE BEEN BAD IF MY WIFE WAS IN IT OR IF I HAD HIT THE GAS HARD TO TAKE OFF AND IT WENT BACKWARDS THEY NEED TO RECALL ALL FUSIONS 2013 2014 2015 NOT JUST SOME

11/05/2018
Components: POWER TRAIN
Incident Date: 11/02/2018
Crash: No
Fire: No
Vehicle Identification Number: 1FA6P0G74E5******
Summary

TL* THE CONTACT OWNS A 2014 FORD FUSION. WHILE THE CONTACT ATTEMPTED TO REVERSE FROM A PARKING SPACE, THE VEHICLE DID NOT ENGAGE IN ANY GEAR. THE GEAR SHIFT MOVED, BUT NONE OF THE LETTERS ILLUMINATED WHEN A GEAR WAS SELECTED. THE VEHICLE WAS TOWED TO ANGELA KRAUSE FORD (1575 MANSELL ROAD, ALPHARETTA, GA 30009) WHERE IT WAS DIAGNOSED THAT THE BUSHING THAT ATTACHED TO THE SHIFTER CABLE FRACTURED AND NEEDED REPLACEMENT. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE AND PROVIDED CASE NUMBER: CAS16272770. THE VEHICLE WAS NOT REPAIRED. THE APPROXIMATE FAILURE MILEAGE WAS 120,000.

11/04/2018
Components: POWER TRAIN,ENGINE
Incident Date: 10/19/2018
Crash: No
Fire: No
Vehicle Identification Number: 3FA6P0D95ER******
Summary

AIR CONDITIONING CLUTCH BROKE OFF THE COMPRESSOR. SINCE THE CAR IS ONLY 4 YEARS OLD, I DON'T THINK IT SHOULD HAVE HAPPENED. HAS THIS HAPPENED TO OTHER CARS THAT ARE LESS THAN 5 YEARS OLD? THE SYSTEM WORKED ONE DAY AND NOT THE NEXT. ONLY RECORD I HAVE IS THE BILL THAT I PAID TO HAVE IT FIXED.

11/03/2018
Components: ENGINE
Incident Date: 11/02/2018
Crash: No
Fire: No
Vehicle Identification Number: 3FA6P0K98ER******
Summary

EVERY SO OFTEN MY CAR WILL STALL OUT. I WILL RESTART AND IT WILL STALL OUT ALEAST 3 TIMES BEFORE IT WILL DRIVE NORMAL, SOMETIMES I HAVE TO WAIT UNTIL THE CHECK ENGINE LIGHT COMES ON BEFORE THE STALLING OUT STOPS. IF I MAKE A LONG TRIP 20 MILES OR MORE, AND REACH MY DESTINATION CAR WILL SHALL AT THE END OF THE TRIP OR WHEN IM LEAVING FROM A LONG TRIP. I CANT SEEM TO HAVE THE CHECK ENGINE LIGHT ON LONG ENOUGH FOR THE DEALER TO CHECK DUE TO LIGHT WILL CLEAR.

10/31/2018
Components: ENGINE
Incident Date: 09/15/2018
Crash: No
Fire: No
Vehicle Identification Number: 3FA6P0H70ER******
Summary

MY FUSION A/C CLUTCH BOLT CAME OUT AND THE CLUTCH WHEEL CAME OFF. I WAS DRIVING AT THE TIME AND IT ALL BOUNCED UNDER MY CAR. THE A/C DOES NOT WORK NOW. THIS SHOULD BE A RECALL ISSUE BECAUSE IT SHOULD NEVER HAVE COME LOOSE TO FALL OFF.

10/30/2018
Components: STEERING
Incident Date: 08/01/2018
Crash: No
Fire: No
Vehicle Identification Number: 1FA6P0H71E5******
Summary

TL* THE CONTACT OWNS A 2014 FORD FUSION. THE CONTACT STATED THAT WHILE DRIVING 35 MPH, THE VEHICLE STARTED SWERVING. THE CONTACT ALSO MENTIONED THAT WHEN THE VEHICLE WAS STATIONARY THERE WAS A NOISE COMING FROM THE STEERING WHEEL. THE VEHICLE WAS TAKEN TO HUMES FORD OF CORRY (13626 US-6, CORRY, PA 16407 (814) 665-8207) WHERE THE CONTACT WAS INFORMED NOT TO DRIVE THE VEHICLE BECAUSE THE BOLTS WAS CORRODED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS 70,000.

10/29/2018
Components: POWER TRAIN
Incident Date: 10/24/2018
Crash: No
Fire: No
Vehicle Identification Number: 3FA6P0SUXER******
Summary

THE CAR HAS BEEN MAKING A NOISE FOR OVER A YEAR, WHILE IT WAS STILL UNDER WARRANTY I WAS TOLD IT WAS NO BIG DEAL, BUT NOW IT HAS CASCADED INTO A FULL TRANSMISSION FAILURE. MY CAR IS ONLY 4 YEARS OLD AND DOESN'T EVEN HAVE 100,000 MILES YET.I BOUGHT A HYBRID SO IT WOULD LAST LONGER, NOT SHORTER THAN THE AVERAGE CAR

10/29/2018
Components: SERVICE BRAKES
Incident Date: 10/28/2018
Crash: Yes
Fire: No
Vehicle Identification Number: 1FA6P0H70E5******
Summary

I WAS DRIVING THE CAR INTO MY DRIVEWAY. IT IS A SHARED DRIVEWAY FOR A TOWNHOUSE SET. I HAD MY FOOT ON THE BRAKE AS I PULLED IN. I WAS GOING SLOWLY IN THE DRIVE WAY. I TURNED THE WHEEL TO PARK THE CAR. I HAD THE BRAKE FIRMLY DEPRESSED. THE CAR DID NOT STOP. I ENDED UP SLOWLY GOING INTO THE GARAGE DOOR. I HAD THE BRAKE PRESSED DOWN. MY FOOT WAS NOT ON THE GAS. MY FOOT IS ALSO NOT WIDE ENOUGH TO HAVE PUSHED BOTH DOWN AT THE SAME TIME. THE ONLY WAY I COULD STOP WAS TO PUT THE CAR INTO PARK. IT CAME TO A JERKING STOP, BUT DID NOT CONTINUE THE FORWARD MOTION.

10/29/2018
Components: AIR BAGS
Incident Date: 10/29/2018
Crash: No
Fire: No
Vehicle Identification Number: 1FA6P0H7XE5******
Summary

TAKATA RECALL. I JUST RECEIVED THE NOTICE IN THE MAIL.

10/27/2018
Components: FUEL/PROPULSION SYSTEM
Incident Date: 09/20/2018
Crash: No
Fire: No
Vehicle Identification Number: 3FA6P0HDXER******
Summary

WHILE IN MOTION, MY 2014 FORD FUSION ABRUPTLY STOPPED ACCELERATING. THE VEHICLE DID NOT TURN OFF. THE VEHICLE WAS ABLE TO DRIVE FOR A FEW SECONDS (AROUND 20 SECONDS) AFTER DRIVING OUT OF THE PARKING SPACE, AND AFTERWARDS IT STOPPED ACCELERATING. THIS HAPPENED TO ME WHILE ON THE ROAD AND COULD HAVE RESULTED IN A SERIOUS ACCIDENT TO MYSELF AND OTHERS. IT HAPPENED ON MORE THAN ONE OCCASION. AFTER GETTING TWO DIAGNOSES FROM A FORD DEALERSHIP, THEY SAID THE ISSUE HAD TO DO WITH THE LOW SIDE FUEL PRESSURE SENSOR. IT WAS NOT FUNCTIONING PROPERLY. THEY NEEDED TO REPLACE IT. IMPORTANT TO NOTE IS THE FACT THAT THE CHECK ENGINE LIGHT WAS NOT ON BEFORE OR AFTER THE INCIDENT TRANSPIRED. IN OTHER WORDS, THE VEHICLE'S SAFETY SYSTEM GAVE NO INDICATION THAT THE VEHICLE NEEDED IMMEDIATE ATTENTION. THIS SAFETY DEFECT IS IN BREACH OF THE NATIONAL TRAFFIC AND MOTOR VEHICLE SAFETY ACT. A VEHICLE SHOULD NOT ABRUPTLY STOP ACCELERATING WHILE ON THE ROAD AS IT CAN CAUSE SERIOUS CASUALTIES TO THE OWNER AND NEARBY VEHICLES. THE FACT THAT THE VEHICLE'S SAFETY SYSTEM/CHECK ENGINE LIGHT NEVER CAME ON IS INCREDIBLY SIGNIFICANT. THIS SAFETY DEFECT REPAIR SHOULD BE REIMBURSED TO OWNERS OF THIS FORD VEHICLE. *JS

10/26/2018
Components: EQUIPMENT
Incident Date: 08/20/2018
Crash: No
Fire: No
Vehicle Identification Number: 3FA6P0PU6ER******
Summary

TL* THE CONTACT OWNS A 2014 FORD FUSION ENERGI. THE CONTACT STATED THAT HE WAS UNABLE TO CHARGE THE VEHICLE DUE TO LACK OF PARTS. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 18V592000 (EQUIPMENT: ELECTRICAL). THE CONTACT CALLED CREST FORD AT 888-614-2160 (LOCATED AT 26333 VAN DYKE AVE, CENTER LINE, MI 48015) AND WAS INFORMED THAT THE PARTS WERE NOT AVAILABLE. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE AND WAS NOT ABLE TO CONFIRM WHEN THE PARTS WERE TO BECOME AVAILABLE. THE FAILURE MILEAGE WAS 52,000. VIN TOOL CONFIRMS PARTS NOT AVAILABLE. *JS

10/26/2018
Components: POWER TRAIN
Incident Date: 10/25/2018
Crash: No
Fire: No
Vehicle Identification Number: 1FA6P0H79E5******
Summary

TL* THE CONTACT OWNS A 2014 FORD FUSION. WHEN THE CONTACT ATTEMPTED TO PLACE THE VEHICLE IN PARK, THE VEHICLE STARTED MOVING FORWARD AND MADE A CHIMING NOISE. IN ADDITION, THE "TRANSMISSION NOT IN PARK" INDICATOR ILLUMINATED. THE VEHICLE WAS TOWED TO STEARNS FORD (602 ALAMANCE RD, BURLINGTON, NC 27215) WHERE THEY STATED THAT THE VEHICLE WAS NOT INCLUDED IN NHTSA CAMPAIGN NUMBER: 18V471000 (POWER TRAIN). THE MANUFACTURER WAS ALSO CONTACTED AND DID NOT ASSIST. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE FAILURE MILEAGE WAS 55,000.

10/25/2018
Components: POWER TRAIN
Incident Date: 10/25/2018
Crash: No
Fire: No
Vehicle Identification Number: 3FA6P0H7XER******
Summary

I REMOVED MY IGNITION KEY FROM THE CAR AFTER PARKING AND PUTTING THE SHIFTER INTO THE PARK POSITION, BUT THE CAR BEGAN ROLLING BACKWARDS. I HAD TO IMMEDIATELY APPLY THE EMERGENCY BRAKE TO STOP MY CAR FROM HITTING ANOTHER CAR. I RESEARCHED ONLINE AND DISCOVERED THAT THERE WAS A RECALL ISSUED ON MY YEAR MAKE AND MODEL CAR FOR THE EXACT SAME PROBLEM THAT I AM HAVING. HOWEVER, I CONTACTED FORD AND THEY INDICATED THAT THERE IS NO CURRENT RECALL ON MY CAR FOR THIS ISSUE, AND YET MY CAR WAS MANUFACTURED DURING THE TIME OF THE NOTED DEFECTS. PLEASE SEE RECALL INFORMATION FOUND ONLINE BELOW: POWER TRAIN:AUTOMATIC TRANSMISSION:LEVER AND LINKAGE:FLOOR SHIFT SUMMARY FORD MOTOR COMPANY (FORD) IS RECALLING CERTAIN 2013-2014 FORD ESCAPE, AND 2013-2016 FORD FUSION VEHICLES, EQUIPPED WITH SIX-SPEED AUTOMATIC TRANSMISSIONS. THE BUSHING THAT ATTACHES THE TRANSMISSION SHIFTER CABLE TO THE TRANSMISSION MAY DEGRADE OVER TIME AND CAUSE THE BUSHING TO DETACH FROM THE TRANSMISSION. THE CONDITION COULD ALLOW THE DRIVER TO MOVE THE SHIFT LEVER TO PARK AND REMOVE THE IGNITION KEY, WHILE THE TRANSMISSION MAY NOT BE IN PARK, WITH NO WARNING MESSAGE OR AUDIBLE CHIME. CONSEQUENCE IF THE VEHICLE IS EXITED WITHOUT THE TRANSMISSION BEING IN PARK AND WITHOUT THE PARKING BRAKE BEING APPLIED, THE VEHICLE MAY UNEXPECTEDLY MOVE, INCREASING THE RISK OF A CRASH. WHAT OWNERS SHOULD DO FORD WILL NOTIFY OWNERS, AND DEALERS WILL REPLACE THE SHIFTER CABLE BUSHING, FREE OF CHARGE. THE RECALL IS EXPECTED TO BEGIN JULY 30, 2018. OWNERS MAY CONTACT FORD CUSTOMER SERVICE AT 1-866-436-7332. FORD'S NUMBER FOR THIS RECALL IS 18S20. NOTE: OWNERS ARE DIRECTED TO USE THE PARKING BRAKE UNTIL THE RECALL REMEDY REPAIRS CAN BE MADE.

10/25/2018
Components: POWER TRAIN,ENGINE,FUEL/PROPULSION SYSTEM
Incident Date: 10/25/2018
Crash: No
Fire: No
Vehicle Identification Number: 3FA6P0K93ER******
Summary

ENGINE STALLS DUE TO FUEL VACUUM. WHEN DRIVING THE ENGINE TO WILL STALL UNDER LOW RPMS ESPECIALLY WHEN PULLING OUT OF DRIVEAWAY AND AT STOP SIGNS. THIS HAPPENS DAILY.

10/24/2018
Components: ELECTRICAL SYSTEM,ENGINE
Incident Date: 05/01/2018
Crash: No
Fire: No
Vehicle Identification Number: 3FA6P0K97ER******
Summary

TL* THE CONTACT OWNS A 2014 FORD FUSION. WHILE DRIVING APPROXIMATELY 20 MPH, THE VEHICLE SHUT OFF AND RESTARTED WITHOUT WARNING. THE FAILURE RECURRED SEVERAL TIMES. THE VEHICLE WAS TAKEN TO FORD LINCOLN OF FRANKLIN (615-800-6500, LOCATED AT 1129 MURFREESBORO RD, FRANKLIN, TN 37064) TO BE DIAGNOSED, BUT NO FAILURE WAS FOUND. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE AND REFERRED THE CONTACT BACK TO THE DEALER. THE VEHICLE WAS NOT REPAIRED. THE FAILURE MILEAGE WAS APPROXIMATELY 75,000.

10/18/2018
Components: ENGINE
Incident Date: 09/24/2018
Crash: No
Fire: No
Vehicle Identification Number: 3FA6P0HD2ER******
Summary

TL* THE CONTACT OWNS A 2014 FORD FUSION. WHILE DRIVING AT UNKNOWN SPEEDS, THE ENGINE OVERHEATED AND COOLANT LEAKED ONTO THE GROUND. IN ADDITION, THE CHECK ENGINE WARNING INDICATOR ILLUMINATED. THE VEHICLE WAS TOWED TO CAPITOL FORD (919 CAPITOL EXPRESSWAY AUTO MALL, SAN JOSE, CA 95136, (408) 426-8298) WHERE IT WAS DIAGNOSED THAT COOLANT LEAKED INTO THE ENGINE, AND THE HEAD GASKET, CAMSHAFT AND TIMING BELT NEEDED TO BE REPLACED. THE DEALER ALSO STATED THAT THE CAM PHASERS MAY BE STICKING AND ADDITIONAL DIAGNOSTIC TESTING WAS NEEDED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS CONTACTED AND STATED THAT THE VEHICLE WAS NOT INCLUDED IN NHTSA CAMPAIGN NUMBER: 17V209000 (ENGINE AND ENGINE COOLING). THE FAILURE MILEAGE WAS 64,571.

10/17/2018
Components: ELECTRICAL SYSTEM
Incident Date: 08/27/2018
Crash: No
Fire: No
Vehicle Identification Number: 3FA6P0H71ER******
Summary

TL* THE CONTACT OWNS A 2014 FORD FUSION. THE CONTACT STATED THAT THE VEHICLE EXPERIENCED ELECTRICAL FAILURES, WHICH AFFECTED THE AIR CONDITIONING, WINDOWS, HEATER, DOOR LOCKS, AND DEFROSTER. THE CONTACT HAD TO DISCONNECT THE BATTERY AFTER PARKING THE VEHICLE BECAUSE THE HEADLIGHTS REMAINED ILLUMINATED. THE DEALER (PRIME FORD AUBURN, 780 WASHINGTON ST, AUBURN, MA 01501, (508) 832-6261) DIAGNOSED THAT ONE OF THE COMPUTER MODULES MAY BE DEFECTIVE. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS CONTACTED AND REFERRED THE CONTACT TO NHTSA. THE FAILURE MILEAGE WAS 55,000.

10/15/2018
Components: ELECTRICAL SYSTEM,ENGINE
Incident Date: 10/12/2018
Crash: No
Fire: No
Vehicle Identification Number: 3FA6P0H96ER******
Summary

TL* THE CONTACT OWNS A 2014 FORD FUSION. WHILE DRIVING 25 MPH, THE VEHICLE STALLED AND COMPLETELY LOST POWER. THE CONTACT MENTIONED THAT THE VEHICLE BEGAN FUNCTIONING NORMALLY AFTER THE FAILURE. THE VEHICLE WAS NOT TAKEN TO A DEALER OR INDEPENDENT MECHANIC FOR DIAGNOSTIC TESTING OR REPAIRS. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS 101,405.

10/06/2018
Components: UNKNOWN OR OTHER,FUEL/PROPULSION SYSTEM
Incident Date: 10/05/2018
Crash: No
Fire: No
Vehicle Identification Number: 3FA6P0H91ER******
Summary

WE JUST PURCHASED THIS CAR. WHEN WE START OUT DRIVING SLOW THE CAR STALLS. PULLING OUT INTO TRAFFIC FROM PARKING LOTS PARKING SPOTS. IT HAPPENS DAILY. YESTERDAY A CAR HAD TO SWERVE NOT TO HIT US AFTERWE STALLED AND IT DID NOT START UP RIGHTAWAY.

10/04/2018
Components: POWER TRAIN
Incident Date: 09/04/2018
Crash: No
Fire: No
Vehicle Identification Number: 3FA6P0G7XER******
Summary

TL* THE CONTACT OWNS A 2014 FORD FUSION. WHILE ATTEMPTING TO DRIVE THE VEHICLE, THE GEAR SHIFTER REMAINED IN THE REVERSE POSITION. THERE WAS NO WARNING INDICATOR ILLUMINATED. THE VEHICLE WAS TOWED TO COURTESY LINCOLN (LOCATED AT 4010 AMBASSADOR CAFFERY PKWY, LAFAYETTE, LA 70503, (337) 504-7341) WHERE IT WAS DIAGNOSED THAT THE TRANSMISSION CABLE FAILED AND NEEDED TO BE REPLACED. THE VEHICLE WAS IN THE PROCESS OF BEING REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE AND INFORMED THE CONTACT THAT THE VIN WAS NOT INCLUDED IN A RECALL. THE APPROXIMATE FAILURE MILEAGE WAS 173,000.

10/02/2018
Components: LATCHES/LOCKS/LINKAGES
Incident Date: 06/01/2018
Crash: No
Fire: No
Vehicle Identification Number: 3FA6P0LU6ER******
Summary

TL* THE CONTACT OWNS A 2014 FORD FUSION. THE CONTACT STATED THAT THE REAR DRIVER SIDE DOOR LATCH MALFUNCTIONED AND THE DOOR COULD NOT BE SECURED. THE VEHICLE WAS TAKEN TO THE LOCAL DEALER (PEORIA FORD, 9130 W. BELL RD, PEORIA, AZ) WHO REPLACED THE DAMAGED DOOR LATCH. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE AND THE CONTACT WAS INFORMED THAT THE VIN WAS NOT INCLUDED IN NHTSA CAMPAIGN NUMBER: 17V210000(LATCHES/LOCKS/LINKAGES). THE CONTACT INDICATED THAT THE VEHICLE EXPERIENCED THE SAME FAILURE LISTED IN THE RECALL. THE FAILURE MILEAGE WAS 58,000.

10/02/2018
Components: POWER TRAIN
Incident Date: 10/01/2018
Crash: No
Fire: No
Vehicle Identification Number: 3FA6P0H94ER******
Summary

A RECALL WAS ISSUED FOR OTHER FORD FUSIONS FOR A BUSHING THAT ALLOWS THE SHIFTER CABLE TO COME LOOSE. ON 10/01/2018, AFTER PARKING AND TURNING OFF THE CAR, IT ROLLED BACK INTO MY STREET. I BELIEVE MY CAR VIN SHOULD BE ADDED TO THE CURRENT RECALL.

09/30/2018
Components: STRUCTURE
Incident Date: 06/22/2018
Crash: No
Fire: No
Vehicle Identification Number: 3FA6P0H72ER******
Summary

FIRST THE DRIVER SIDE PASSENGER DOOR OPEN UP IN THE MIDDLE OF DRIVING IN JUNE OF 2018 AND NOW SEPTEMBER OF 2018 THE DRIVER SIDE DOOR FLY OPEN IN THE MIDDLE OF DRIVING DOOR NOT LATCH MAJOR ISSUE AND FORD FUSES TO TAKE RESPONSEAITY FOR THE BAD PRODUCT WHEN THIS IS MAJOR ISSUE AND KNOW THE ISSUE THE DEALERSHIP HAS ACKNOWLEDGE THIS AND THIS SHOULD BE A RECALL

09/30/2018
Components: STRUCTURE
Incident Date: 09/28/2018
Crash: No
Fire: No
Vehicle Identification Number: 3FA6P0H72ER******
Summary

I WAS DRIVING GOING 25 MILES A HOUR ON 9/28/2018 AND THE FRONT DOOR JUST OPEN UP BY ITS SELF WITCH A IS KNOW ISSUE WITH FORD AND DOOR LATCHES AND THEY KEEP SAYING MY VIN# IS NOT PART OF THIS WITCH THE DEALERSHIP ACKNOWLEDGES AND SAID IT SHOULD BE THIS IS THE SECOND DOOR IN THE LAST 3MONTHS TO DO THIS IN CHANDLER AZ WITCH IS UNSAFE TO ME AND THE PEOPLE WHO COULD BE AROUND ME

09/29/2018
Components: UNKNOWN OR OTHER
Incident Date: 09/03/2018
Crash: No
Fire: No
Vehicle Identification Number: 3FA6P0H78ER******
Summary

I DROVE TO THE POST OFFICE AND PUT MY CAR IN PARK BUT THE CAR DIDN'T SHIFT INTO PARK IT MADE IT FROM DRIVE TO NEUTRAL AND STUCK THERE. THE ACTUAL GEAR SHIFT WAS IN THE PARK POSITION BUT THE CAR ITSELF WAS IN NEUTRAL. I PULLED MY EBRAKE ON SO I COULD EXIT THE CAR MY CAR WOULDN'T ROLL. WHAT HAPPENED WAS THE DORMAN THAT IS ON THE GEAR SHIFT UNDER MY HOOD HAD CHIPPED AWAY, CAUSING THE GEAR SHIFT ARM TO POP OFF. I REPLACED THE DORMAN, AND EVERYTHING HAS BEEN FINE FOR ABOUT A MONTH.. A WEEK AGO IT POPPED OFF AGAIN AS I ATTEMPT TO SHIFT GEARS AND HAS POPPED OFF EVERYDAY, SEVERAL TIMES A DAY, ALMOST EVERY TRIP I MAKE BUT THIS TIME THE SMALL CREAM PIECE THAT HELPS ENGAGE IT IS THERE, INTACT, AND NOT WORN AT ALL. THIS IS VERY FRUSTRATING TO HAVE TO PULL MY EBRAKE TO PARK MY CAR, GET OUT AND POP THE HOOD AND READJUST THE ARM AND GEAR SHIFT AND REATTACH IT SO THAT I CAN GET MY CAR INTO THE GEAR I NEED IT IN.

09/28/2018
Components: ENGINE
Incident Date: 11/06/2017
Crash: No
Fire: No
Vehicle Identification Number: 1FA6P0HDXE5******
Summary

TL* THE CONTACT OWNS A 2014 FORD FUSION. WHILE DRIVING APPROXIMATELY 70 MPH, THE TEMPERATURE WARNING INDICATOR ILLUMINATED. THE CONTACT PULLED THE VEHICLE OVER TO THE SIDE OF THE ROAD, TURNED OFF, AND RESTARTED THE VEHICLE. THE CONTACT DROVE TO STEARNS FORD (602 ALAMANCE ROAD, BURLINGTON, NC 27215) AND ALL THE WARNING INDICATORS ILLUMINATED ON THE INSTRUMENT PANEL. THE DEALER DIAGNOSED THAT THE COOLANT MIXED WITH THE OIL AND THE ENGINE BLOCK FRACTURED. THE DEALER STATED THAT THE ENGINE NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 144,000.

09/27/2018
Components: LATCHES/LOCKS/LINKAGES
Incident Date: 09/26/2018
Crash: No
Fire: No
Vehicle Identification Number: 3FA6P0HD2ER******
Summary

TL* THE CONTACT OWNS A 2014 FORD FUSION. WHILE DRIVING APPROXIMATELY 25 MPH, THE PASSENGER SIDE DOOR OPENED. THE CONTACT PULLED THE VEHICLE OVER TO THE SIDE OF ROAD AND CLOSED THE DOOR. THE CONTACT CONTINUED DRIVING, BUT THE DOOR OPENED AGAIN. THE CONTACT HAD TO HOLD THE DOOR CLOSED WITH A PIECE OF CLOTHING. THE VEHICLE WAS DRIVEN TO THE DEALER (VIVA FORD, 5550 N DESERT BOULEVARD, EL PASO, TX 79912) WHERE IT WAS DIAGNOSED THAT THE DOOR LATCH FAILED AND NEEDED REPLACEMENT. THE VEHICLE WAS REPAIRED. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURES. THE APPROXIMATE FAILURE MILEAGE WAS 28,673.

09/27/2018
Components: STEERING
Incident Date: 09/27/2018
Crash: No
Fire: No
Vehicle Identification Number: 3FA6P0H91ER******
Summary

TL* THE CONTACT OWNS A 2014 FORD FUSION. WHILE THE CONTACT'S WIFE WAS DRIVING 15 MPH, SHE HEARD AN ABNORMAL NOISE AND THE STEERING SEIZED. THERE WERE NO WARNING INDICATORS ILLUMINATED. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC, BUT WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER AND DEALER WERE NOT NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS APPROXIMATELY 95,000.

09/26/2018
Components: AIR BAGS,ELECTRONIC STABILITY CONTROL,SERVICE BRAKES
Incident Date: 09/03/2018
Crash: No
Fire: No
Vehicle Identification Number: 3FA6P0H7XER******
Summary

STARTED CAR AND NOTICED WARNING LIGHTS FOR ABS, AIRBAG AND STABILITY CONTROL ILLUMINATED ALSO NOTED SYSTEM CHECK WARNINGS FOR SERVICE ADVANCE TRAC, CHECK REAR PARK AIR AND HILL START NOT AVAILABLE. AS I DROVE CAR I NOTICED POWER STEERING WAS NOT WORKING AS IT SHOULD, TURNING VEHICLE REQUIRED MORE EFFORT AND STEERING WAS STIFF. WHEN COMING TO A STOP I NOTED THE BRAKES SEEMED TO LOCK.

09/24/2018
Components: POWER TRAIN
Incident Date: 09/24/2018
Crash: No
Fire: No
Vehicle Identification Number: 3FA6P0G79ER******
Summary

THE BUSHING THAT ATTACHES THE SHIFTER CABLE TO THE TRANSMISSION IS DETACHED FROM THE TRANSMISSION. THE SHIFTER CABLE BUSHING HAS DETACHED FROM THE TRANSMISSIONAND THE TRANSMISSION IS STUCK IN DRIVE, BUT THE SHIFT LEVER APPEARS TO BE IN PARK.THIS IS AN OPEN RECALL ON SOME FUSIONS, BUT MINE ISN'T INCLUDED, BUT IS EFFECTED. IT'S UNDRIVABLE LIKE IT IS. CANNOT BE SHIFTED OUT OF GEAR, AND IS IN DRIVE WHICH IS DANGEROUS DUE TO CAR WILL ROLL IF SAFETY BRAKE IS RELEASED. I PUT THE CAR IN PARK, TURNED IT OFF AND REMOVED THE KEY AND MY CAR STARTED ROLLING.

09/23/2018
Components: AIR BAGS
Incident Date: 09/16/2018
Crash: No
Fire: No
Vehicle Identification Number: 3FA6P0PU3ER******
Summary

AIRBAG LIGHT HAS BEEN CONSTANTLY ILLUMINATED SINCE ONE WEEK AGO SUNDAY. THERE SEEMS TO BE AN ELECTRICAL PROBLEM WITH THE CAR. IN THE PAST YEAR, THE 12 VOLT BATTERY HAS DIED TWICE REQUIRING REPLACEMENT. THE FIRST TIME IT HAPPENED ALL THE LIGHTS WENT ON THE DASH AND IT DID NOT HAVE AS MUCH POWER. (CAR STILL STARTED) POWER STEERING SEEMED INHIBITED. THE 2ND TIME IT WOULDN'T START AT ALL. THE AIRBAG LIGHT IS ON AND IT SEEMS THAT THERE IS SOMETHING WRONG WITH THE SYNC SYSTEM. I DON'T KNOW IF THE CAR HAS A SHORT OR WHAT. FORD DEALERS ARE INUNDATED WITH WORK AND DON'T HAVE TIME TO LOOK AT THE CAR.

09/21/2018
Components: POWER TRAIN
Incident Date: 09/21/2018
Crash: No
Fire: No
Vehicle Identification Number: 1FA6P0H78E5******
Summary

TL* THE CONTACT OWNS A 2014 FORD FUSION. AFTER THE CONTACT SHIFTED THE VEHICLE INTO PARK, IT CONTINUED TO ROLL BACKWARDS. THE FAILURE OCCURRED WITHOUT WARNING. THE VEHICLE WAS TAKEN TO PARKWAY FORD-LINCOLN OF LEXINGTON (98 NEW HIGHWAY 64 W, LEXINGTON, NC) WHERE IT WAS DIAGNOSED THAT THE SHIFT CABLE WAS DEFECTIVE AND NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS APPROXIMATELY 102,000.

09/21/2018
Components: POWER TRAIN
Incident Date: 09/20/2018
Crash: No
Fire: No
Vehicle Identification Number: 1FA6P0H75E5******
Summary

TL* THE CONTACT OWNS A 2014 FORD FUSION. WHILE REVERSING THE VEHICLE AT LOW SPEEDS, THE STOPPED UNEXPECTEDLY; HOWEVER, THE ENGINE WAS STILL RUNNING. IN ADDITION, THE "TRANSMISSION NOT IN GEAR" WARNING INDICATOR ILLUMINATED. THE VEHICLE WAS TOWED TO LIBERTY FORD PARMA HEIGHTS (6600 PEARL RD, PARMA HEIGHTS, OH 44130, (440) 888-2600) WHERE IT WAS DIAGNOSED THAT THE BUSHING NEEDED TO BE REPLACED. THE VEHICLE WAS REPAIRED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS APPROXIMATELY 60,200.

09/21/2018
Components: STEERING
Incident Date: 03/07/2017
Crash: No
Fire: No
Vehicle Identification Number: 1FA6P0H74E5******
Summary

TL* THE CONTACT OWNS A 2014 FORD FUSION. THE CONTACT CALLED ON BEHALF OF THE DRIVER. WHILE DRIVING AT AN UNKNOWN SPEED, THE STEERING WHEEL SEIZED AND THE POWER STEERING WARNING INDICATOR ILLUMINATED. THE VEHICLE WAS ABLE TO BE COASTED TO THE SIDE OF THE ROAD AND WAS TOWED TO A TOW LOT. THE VEHICLE WAS LATER TAKEN TO AN INDEPENDENT MECHANIC WHERE IT WAS DIAGNOSED THAT THE STEERING COMPUTER SYSTEM FAILED AND NEEDED TO BE REPLACED. THE VEHICLE WAS REPAIRED. THE VEHICLE WAS NOT TAKEN TO A DEALER. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE AND INFORMED THE CONTACT THAT NO RECALL WAS ASSOCIATED WITH THE VIN. THE APPROXIMATE FAILURE MILEAGE WAS 50,000.

09/17/2018
Components: SEATS
Incident Date: 09/13/2017
Crash: No
Fire: No
Vehicle Identification Number: 3FA6P0K94ER******
Summary

THE DRIVERS SIDE POWER SEAT MOTOR HAS FAILED RENDERING THE SEAT UNMOVABLE, SEEING AS HOW THE SEAT AUTOMATICALLY MOVES ALL THE WAY BACK, ITS IMPOSSIBLE TO REACH THE PETALS. THE LOCAL DEALERSHIP IS AWARE OF THIS AND IT'S A SERIOUS SAFETY ISSUE THAT NEEDS FIXED. IT JUST RANDOMLY HAPPENED GETTING OUT OF THE CAR AND THE NEXT TIME ENTERING THE SEAT WAS FROZEN ALL THE WAY BACK. IT'S A 362.40 REPAIR ON AN INOPERABLE CAR, UNACCEPTABLE.

09/17/2018
Components: POWER TRAIN
Incident Date: 09/17/2018
Crash: No
Fire: No
Vehicle Identification Number: 1FA6P0G78E5******
Summary

PER FORD RECALL 18S20 7/18/2018, THE BUSHING THAT ATTACHES THE SHIFTER CABLE TO THE TRANSMISSION DETACHED FROM THE TRANSMISSION. THE DEGRADED SHIFTER CABLE BUSHING THAT DETACHED FROM THE TRANSMISSION ALLOWED THE TRANSMISSION TO BE IN A GEAR STATE DIFFERENT THAN THE GEAR SHIFT POSITION SELECTED BY THE DRIVER. THE CONDITION ALLOWED THE DRIVER, ME, TO MOVE THE SHIFT LEVER TO 'PARK' AND REMOVE THE IGNITION KEY, WHILE THE TRANSMISSION WAS NOT IN 'PARK', IN THIS CASE "NEUTRAL", WITH NO WARNING MESSAGE OR AUDIBLE CHIME. WHILE BRAKES OR THE PARKING BRAKE WAS NOT APPLIED, THIS CONDITION RESULTED IN UNINTENDED VEHICLE MOVEMENT, THE VEHICLE WAS FREE WHEELING. FORTUNATELY THIS CONDITION DID NOT RESULT IN AN INJURY OR CRASH. FORD CLAIMS THAT MY PARTICULAR VEHICLE, (XXXXX), IS NOT COVER BY FORD RECALL 18S20, AND THAT REPAIRS WILL NOT BE COVERED EVEN THOUGH THE FAILURE HAPPEN EXACTLY AS STATED IN THE RECALL LANGUAGE FOUND HERE HTTPS://MEDIA.FORD.COM/CONTENT/FORDMEDIA/FNA/US/EN/NEWS/2018/07/18/FORD-ISSUES-TWO-SAFETY-RECALLS-IN-NORTH-AMERICA.HTML AT THE TIME OF THE FAILURE THE VEHICLE WAS BACKING OUT OF A FLAT RESIDENTIAL DRIVEWAY, FRONT WHEELS TURNING LEFT, MAKING THE TRANSIENT TO DRIVE FORWARD DOWN A RESIDENTIAL STREET (25MPH SPEED LIMIT). THE VEHICLE WAS STUCK IN "NEUTRAL", AND PUTTING THE SHIFT SELECTOR IN "PARK" DID NOT STOP THE VEHICLE. INSTEAD THE VEHICLE ROLLED FORWARD DOWN THE SLIGHT INCLINE OF THE STREET UNTIL STOPPED USING THE BRAKES. THE VEHICLE THEN NEED TO BE HELD IN PLACE BY EITHER APPLYING THE BRAKES OR USING THE EMERGENCY BRAKE. THE IGNITION COULD BE TURNED OFF, AND STEERING LOCKED WHILE THE VEHICLE WAS IN "NEUTRAL", ESSENTIALLY FREE WHEELING UNLESS USING THE BRAKES. THE VEHICLE ENGINE COULD BE STARTED AND EMERGENCY BRAKE RELEASED WITHOUT INDICATION OR WARNING THAT THE TRANSMISSION WAS IN "NEUTRAL". PARTS OF THIS DOCUMENT HAVE BEEN REDACTED TO PROTECT PERSONALLY IDENTIFIABLE INFORMATION PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6).

09/13/2018
Components: POWER TRAIN
Incident Date: 09/11/2018
Crash: No
Fire: No
Vehicle Identification Number: 3FA6P0H76ER******
Summary

I STOPPED AND PUT THE CAR IN PARK IN ORDER TO GET OUT AND MOVE A GATE, LEAVING THE ENGINE RUNNING. WHEN I GOT BACK IN AND TRIED TO SHIFT GEARS OUT OF PARK IT DIDN'T SHIFT, IT MOVED BACK AND FORTH WITHOUT ANY RESISTANCE AND THE CAR COULDN'T MOVE. THE ENGINE COULD STILL BE ON. WE HAD IT TOWED TO THE SHOP AND THE MECHANIC REPLACED THE CABLE THAT CONNECTS TO THE TRANSMISSION.

09/06/2018
Components: SEAT BELTS
Incident Date: 01/01/2017
Crash: No
Fire: No
Vehicle Identification Number: 3FA6P0H75ER******
Summary

TL* THE CONTACT OWNS A 2014 FORD FUSION. THE CONTACT STATED THAT NHTSA CAMPAIGN NUMBER: 16V857000 (SEAT BELTS) EXCEEDED A REASONABLE AMOUNT OF TIME FOR REPAIR. THE CONTACT RECEIVED THE RECALL NOTIFICATION IN 2017. THE CONTACT SPOKE WITH EARNHARDT FORD (7300 WEST ORCHID LANE, CHANDLER, ARIZONA 85226, (480) 893-0000) AND WAS INFORMED THAT THE PART WAS UNAVAILABLE. THE MANUFACTURER WAS NOT CONTACTED. THE VEHICLE WAS NOT REPAIRED. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE. **TR *TR

09/04/2018
Components: POWER TRAIN
Incident Date: 09/04/2018
Crash: No
Fire: No
Vehicle Identification Number: 1FA6P0H7XE5******
Summary

TL* THE CONTACT OWNS A 2014 FORD FUSION. WHILE THE VEHICLE WAS PARKED AND TURNED OFF, IT ROLLED FORWARD ON ITS OWN. THE CONTACT STATED THAT THE GEAR DISPLAY INDICATED THE VEHICLE WAS IN REVERSE EVEN THOUGH IT WAS PARKED, AND THE VEHICLE FAILED TO START. THE CONTACT STATED THAT THE VEHICLE EXHIBITED THE SAME SYMPTOMS AS LISTED IN NHTSA CAMPAIGN NUMBER: 18V471000 (POWER TRAIN). THE VEHICLE WAS NOT TAKEN TO A DEALER TO BE DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS APPROXIMATELY 85,500.

09/04/2018
Components: UNKNOWN OR OTHER
Incident Date: 09/01/2018
Crash: No
Fire: No
Vehicle Identification Number: 3FA6P0H9XER******
Summary

FRONT DOOR LATCH FAILED. DOOR WOULD NOT STAY CLOSED! HAPPEN WHEN PARKED!

08/31/2018
Components: POWER TRAIN
Incident Date: 08/02/2018
Crash: No
Fire: No
Vehicle Identification Number: 1FA6P0H73E5******
Summary

TL* THE CONTACT OWNS A 2014 FORD FUSION. AFTER REVERSING OUT OF THE DRIVEWAY AND ATTEMPTING TO SHIFT INTO DRIVE, THE GEAR SHIFTER FAILED TO SHIFT OUT OF NEUTRAL. THE VEHICLE WAS TOWED TO A REPAIR SHOP WHERE IT WAS DIAGNOSED THAT THE GEAR SHIFTER FAILED. THE VEHICLE WAS REPAIRED. THE GEAR SHIFTER CABLE AND BUSHING WERE REPLACED. THE DEALER WAS NOT NOTIFIED. THE MANUFACTURER WAS CONTACTED AND STATED THAT THE VEHICLE WAS NOT INCLUDED IN NHTSA CAMPAIGN NUMBER: 18V471000 (POWER TRAIN). THE FAILURE MILEAGE WAS 88,000. *DT ...*BF. *JB

08/31/2018
Components: ELECTRICAL SYSTEM
Incident Date: 01/01/2018
Crash: No
Fire: No
Vehicle Identification Number: 3FA6P0PU4ER******
Summary

THE WALL CHARGER IS MELTING OUR OUTLET BECAUSE IT IS OVERHEATING WHEN IT'S CHARGING THE CAR.

08/30/2018
Components: POWER TRAIN
Incident Date: 08/22/2018
Crash: No
Fire: No
Vehicle Identification Number: 3FA6P0H75ER******
Summary

TL* THE CONTACT OWNS A 2014 FORD FUSION. THE CONTACT STATED THAT THE VEHICLE FAILED TO SHIFT OUT OF PARK AND THE GEAR SHIFTER DISPLAYED A DIFFERENT GEAR. THE VEHICLE WAS TOWED TO JOHNSON BROTHERS FORD (7455 SOUTH GENERAL BRUCE DR, TEMPLE, TX 76502, (254) 773-5257) WHERE IT WAS DIAGNOSED THAT THE BUSHINGS AND SHIFTER CABLE FRACTURED AND NEEDED TO BE REPLACED. THE VEHICLE WAS NOT INCLUDED IN NHTSA CAMPAIGN NUMBER: 18V471000 (POWER TRAIN). THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER INDICATED THAT THE VEHICLE WAS EXCLUDED FROM THE RECALL AND RECOMMENDED THAT A DEALER DIAGNOSE THE VEHICLE. THE APPROXIMATE FAILURE MILEAGE WAS 98,000.

08/30/2018
Components: SUSPENSION,UNKNOWN OR OTHER
Incident Date: 04/25/2018
Crash: No
Fire: No
Vehicle Identification Number: 3FA6POH76ER******
Summary

I HAVEN'T EVEN HAD MY CAR A WHOLE YEAR YET AND I HAVE ALREADY REPLACED A TRANSMISSION AND NOW HAVING TO DO THE STEERING WHEEL/BEARING/HUB ASSEMBLY I THOUGHT FORD WAS OKAY UNTIL NOW I'VE SPENT SO MUCH MONEY TRYING TO REPAIR THIS CAR.

08/30/2018
Components: STRUCTURE
Incident Date: 08/18/2018
Crash: No
Fire: No
Summary

THE REAR PASSENGER DOOR LOCK DOES NOT HOLD. YOU CAN CLOSE THE DOOR BUT THE LATCH DOES NOT HOLD THE DOOR CLOSED. THE CAR WAS PARKED AND WHEN WE OPENED AND TRIED TO SHUT THE DOOR, IT WOULD NOT STAY CLOSED.

08/29/2018
Components: LATCHES/LOCKS/LINKAGES
Incident Date: 08/27/2018
Crash: No
Fire: No
Vehicle Identification Number: 3FA6P0H97ER******
Summary

TL* THE CONTACT OWNS A 2014 FORD FUSION. WHILE DRIVING 45 MPH, THE REAR DRIVER'S SIDE DOOR OPENED WITHOUT WARNING. THE CONTACT WAS UNABLE TO LATCH THE DOOR CLOSED. THE VEHICLE WAS TOWED TO SANDERSON FORD (6400 N 51ST AVE, GLENDALE, AZ 85301, (800) 604-0287) WHERE IT WAS DIAGNOSED THAT THE DOOR LATCH FRACTURED AND NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE VEHICLE WAS NOT INCLUDED IN NHTSA CAMPAIGN NUMBERS: 15V246000 (LATCHES/LOCKS/LINKAGES) OR 17V210000 (LATCHES/LOCKS/LINKAGES). THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOTIFIED. THE APPROXIMATE FAILURE MILEAGE WAS 60,000.

08/27/2018
Components: SEAT BELTS
Incident Date: 09/13/2017
Crash: No
Fire: No
Vehicle Identification Number: 3FA6P0H90ER******
Summary

TL* THE CONTACT OWNS A 2014 FORD FUSION. THE CONTACT STATED THAT THE FRONT PASSENGER SEAT BELT FAILED TO RETRACT AND OR RELEASE. THERE WERE NO WARNING INDICATORS ILLUMINATED. THE VEHICLE WAS TAKEN TO THE LOCAL DEALER (KOONS STERLING FORD, 46869 HARRY BYRD HWY, STERLING, VA 20164, (703) 430-7700) WHERE IT WAS DIAGNOSED THAT THE PRETENSIONER CABLE NEEDED TO BE REPAIRED. THE VEHICLE WAS REPAIRED, BUT THE FAILURE RECURRED. THE MANUFACTURER WAS NOT CONTACTED. ADDITIONALLY, THE CONTACT STATED THAT THE FRONT PASSENGER SEAT BELT FAILED TO RELEASE. THE VEHICLE WAS TAKEN TO THE LOCAL DEALER (COWLES PARKWAY FORD, 13779 NOBLEWOOD PLZ, WOODBRIDGE, VA 22193, (703) 986-5500) WHERE IT WAS DIAGNOSED THAT THE SEAT BELT RETRACTOR NEEDED TO BE REPLACED. THE VEHICLE WAS REPAIRED, BUT THE FAILURE RECURRED. THE MANUFACTURER WAS NOT CONTACTED. THE FAILURE MILEAGE WAS 55,749.*DT*JB

08/24/2018
Components: POWER TRAIN
Incident Date: 08/23/2018
Crash: No
Fire: No
Vehicle Identification Number: 3FA6P0H70ER******
Summary

TL* THE CONTACT OWNS A 2014 FORD FUSION. WHILE PARKING IN A SHOPPING PLAZA PARKING LOT, THE CONTACT SHIFTED INTO PARK AND SHUT OFF THE VEHICLE. THE VEHICLE STARTED TO ROLL AWAY AND THE EMERGENCY BRAKE HAD TO BE ENGAGED TO STOP THE VEHICLE. THE CONTACT WAS NOT ABLE TO SWITCH GEARS AFTERWARDS. THE VEHICLE WAS TOWED TO THE CONTACT'S RESIDENCE. THE VEHICLE WAS NOT TAKEN TO THE DEALER OR AN INDEPENDENT MECHANIC FOR DIAGNOSTIC TESTING. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE VEHICLE WAS NOT REPAIRED. THE APPROXIMATE FAILURE MILEAGE WAS 95,000. *TT

08/23/2018
Components: POWER TRAIN
Incident Date: 08/22/2018
Crash: No
Fire: No
Vehicle Identification Number: 1FA6P0H75E3******
Summary

MY VEHICLE EXPERIENCED THE SAME PROBLEM REFERENCED IN FORD RECALL 18S20. I SHIFTED MY VEHICLE INTO PARK, AND RELEASED THE BRAKE AND THE VEHICLE BEGAN TO BACK UP, AND I NEARLY RAN OVER MY SMALL SON, AS HE WAS COMPING FROM BEHIND. I TURNED THE VEHICLE IGNITION OFF, AND WAS UNABLE TO RESTART IT. I POPPED THE HOOD AND LOOKED AND THE LINKAGE WAS DISCONNECTED FROM THE TRANSMISSION. THE BUSHING THAT IS REFERENCED IN THE RECALL THAT CAUSES THIS PROBLEM WAS DISCOLORED AND CRACKED. I CONTACTED MY DEALER SHIP JEFFERSON MOTOR COMPANY, AND THEY ADVISED THAT THERE WAS NO RECALL SIMILAR TO THIS FOR MY VEHICLE. WITHIN 30 SECONDS I WAS ABLE TO REFERENCE TONS OF INFO REGARDING THIS PROBLEM FOR MY MAKE AND MODEL ON THE NHTSA SITE. I CONTACTED FORD CORPORATE WHO GAVE ME A CASE NUMBER "CAS15602249". I REACHED BACK OUT TO THE DEALER, WHO STATED THAT THERE WAS NOTHING THEY COULD DO, AND THAT THEY WOULD BE HAPPY TO PAY, AND THIS WAS NORMAL WEAR AND TEAR. THE PART NUMBER IS THE SAME FOR THE DEFECTIVE PART FOR MY MODEL AND THE MODELS REFERENCED, I DON'T UNDERSTAND HOW THIS IS NOT A SAFETY ISSUE. PLEASE HELP.

08/21/2018
Components: POWER TRAIN
Incident Date: 08/21/2018
Crash: No
Fire: No
Summary

TL* THE CONTACT OWNS A 2014 FORD FUSION. WHILE THE VEHICLE WAS STATIONARY, THE TRANSMISSION MALFUNCTIONED. THE CONTACT STATED THAT THE SHIFTER WAS IN THE PARK POSITION; HOWEVER, THE TRANSMISSION OPERATED IN REVERSE. THE CONTACT ENGAGED THE EMERGENCY BRAKE TO AVOID CRASHING INTO A BUILDING. THE VEHICLE WAS TOWED TO AN INDEPENDENT MECHANIC WHO RE-ATTACHED THE TRANSMISSION LINKAGE AND WAS ABLE TO RESTART THE VEHICLE. THE DEALER WAS NOT CONTACTED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE AND STATED THAT THERE WAS NO RECALL ON THE VEHICLE; HOWEVER, THE CONTACT CITED NHTSA CAMPAIGN NUMBER: 18V471000 (POWER TRAIN) AS A POSSIBLE CAUSE OF THE FAILURE. THE FAILURE MILEAGE WAS APPROXIMATELY 86,000. THE VIN WAS NOT AVAILABLE.

08/16/2018
Components: SERVICE BRAKES
Incident Date: 05/22/2018
Crash: No
Fire: No
Vehicle Identification Number: 3FA6P0K98ER******
Summary

FRONT BRAKE HOSES RUPTURED 3 MONTHS APART. LEFT FAILED FIRST. WHILE STOPPED AT A RED LIGHT, THE PEDAL GAVE WAY AND TRAVELED TO THE FLOOR. RIGHT FAILED TODAY. WHILE STOPPED IN A FAST FOOD DRIVE-THRU LINE, THE PEDAL GAVE WAY AND TRAVELED TO THE FLOOR.

08/16/2018
Components: ENGINE
Incident Date: 08/14/2018
Crash: No
Fire: No
Vehicle Identification Number: 1FA6P0HDXE5******
Summary

WRENCH LIGHT CAME ON BEGINNING OF JULY AS I WAS TRAVELING INTERSTATE IN HEAT ((98 DEGREES) . WEEKS LATER THE ENGINE LIGHT APPEARS ALONG WIT THE WRENCH LIGHT. I NOTICED A SMELL BUT THOUGHT NOTHING OF IT SINCE IT WAS SO HOT OUTSIDE. THE TORQUE CONVERTER WAS BAD AND REPLACED BY FORD (TRANSMISSION PULLED) BUT ALSO THE MECHANIC NOTICED LEAKING OF COOLANT AND I HAD TO REPLACE COOLANT FLANGE, THE G-ADAPTOR-WATER OUTLET CONNECT, COOLANT OUTLET PIPE AND OF COURSE, ANTIFREEZE. MOST FUSIONS RECALLED BUT NOT MINE ACCORDING TO FORD CUSTOMER SERVICE, I HAVE A 1.5 L ENGINE BUILT IS FLAT ROCK ASSEMBLY AS OTHERS WERE. I WAS TOLD BY THEM TO HOLD ONTO THE BILL. REALLY?

08/15/2018
Components: POWER TRAIN
Incident Date: 04/26/2018
Crash: No
Fire: No
Vehicle Identification Number: 3FA6P0HD6ER******
Summary

THE SHIFTER CABLE BROKE ON TRANSMISSION RESULTING IN NOT BEING ABLE TO PROPERLY PUT CAR IN GEAR AND TURN ENGINE OFF. CAR WOULD START IN DRIVE POSITION. I WAS ATTEMPTING TO CHANGE GEARS FROM PARK TO DRIVE WHEN THE PROBLEM OCCURRED. IT FORTUNATELY OCCURRED IN FRONT OF MY RESIDENCE. MY CONTENTION IS THAT IN 50 YEARS OF DRIVING AND OWNING CARS, I HAVE NEVER HAD THIS ISSUE. FURTHER, WHEN I RECEIVED YOUR SAFETY RECALL NOTICE 18S20/NHTSA RECALL 18V471, I'M CONCERNED THAT THEY ARE RELATED. ADDITIONALLY, MY REPAIR ON APRIL 26, 2018 COST ME $375.54. NOW, FORD IS GOING TO HAVE GO BACK INTO THE SAME AREA OF THE TRANSMISSION.

08/13/2018
Components: POWER TRAIN
Incident Date: 08/09/2018
Crash: No
Fire: No
Vehicle Identification Number: 3FA6P0G70ER******
Summary

TL* THE CONTACT OWNS A 2014 FORD FUSION. WHILE ATTEMPTING TO REVERSE INTO A PARKING SPACE AT 5 MPH, THE GEAR SHIFTED INDEPENDENTLY INTO DRIVE. AS A RESULT, THE CONTACT'S HEAD STRUCK THE STEERING WHEEL AND SUFFERED A CUT ON THE LIP. MEDICAL ATTENTION WAS RECEIVED. THE CONTACT WAS ABLE TO ENGAGE THE EMERGENCY BRAKE TO STOP THE VEHICLE. THE VEHICLE WAS NOT TAKEN TO A DEALER FOR DIAGNOSTIC TESTING. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE VEHICLE WAS NOT REPAIRED. THE APPROXIMATE FAILURE MILEAGE WAS 80,000.

08/13/2018
Components: POWER TRAIN
Incident Date: 08/08/2018
Crash: No
Fire: No
Vehicle Identification Number: 1FA6P0G7XE5******
Summary

TL* THE CONTACT OWNS A 2014 FORD FUSION. AFTER STARTING THE ENGINE AND SHIFTING INTO THE DRIVE POSITION, THE VEHICLE WOULD ERRONEOUSLY REVERSE WHEN THE ACCELERATOR PEDAL WAS DEPRESSED. AFTERWARDS, THE VEHICLE WOULD NO LONGER START. THE VEHICLE WAS TOWED TO THE LOCAL DEALER (NORTHSIDE FORD, 12300 SAN PEDRO AVE, SAN ANTONIO, TX) WHERE IT WAS DIAGNOSED THAT THE TRANSMISSION SHIFTER CABLE WAS FAULTY AND NEEDED TO BE REPLACED. THE MANUFACTURER WAS NOTIFIED AND THE CONTACT WAS INFORMED THAT THE VIN WAS NOT INCLUDED IN NHTSA CAMPAIGN NUMBER: 18V471000 (POWER TRAIN). THE CONTACT INDICATED THAT THE VEHICLE EXPERIENCED THE SAME FAILURE LISTED IN THE RECALL. THE FAILURE MILEAGE WAS 72,000.

08/13/2018
Components: STEERING,POWER TRAIN,SEAT BELTS,LATCHES/LOCKS/LINKAGES
Incident Date: 08/12/2018
Crash: No
Fire: No
Vehicle Identification Number: 3FA6P0HDXER******
Summary

TL* THE CONTACT OWNS A 2014 FORD FUSION. THE CONTACT STATED THAT THE REMEDY AND PART WERE NOT AVAILABLE WITHIN A REASONABLE TIME FRAME TO REPAIR THE VEHICLE PER NHTSA CAMPAIGN NUMBER: 18V471000 (POWER TRAIN). THE DEALER (TOM HOLZER FORD, 39300 W 10 MILE RD, FARMINGTON HILLS, MI 48335) WAS CONTACTED AND STATED THAT THE PART WAS UNAVAILABLE. THE DEALER WAS WAITING FOR THE PART FROM THE MANUFACTURER. IN THE INTERIM, THE DEALER STATED THAT THEY WOULD SERVICE THE VEHICLE PER NHTSA CAMPAIGN NUMBERS: 18V167000 (STEERING), 16V875000 (SEAT BELTS), AND 15V246000 (LATCHES/LOCKS/LINKAGES). THE MANUFACTURER WAS NOTIFIED. THE CONTACT HAD NOT EXPERIENCED A FAILURE. PARTS DISTRIBUTION DISCONNECT FOR NHTSA CAMPAIGN NUMBER: 15V246000 (LATCHES/LOCKS/LINKAGES). VIN TOOL CONFIRMS PARTS NOT AVAILABLE FOR NHTSA CAMPAIGN NUMBER: 16V875000 (SEAT BELTS). PARTS DISTRIBUTION DISCONNECT FOR NHTSA CAMPAIGN NUMBER: 18V167000 (STEERING). VIN TOOL CONFIRMS PARTS NOT AVAILABLE FOR NHTSA CAMPAIGN NUMBER: 18V471000 (POWER TRAIN).

08/10/2018
Components: STEERING
Incident Date: 08/07/2018
Crash: No
Fire: No
Vehicle Identification Number: 1FA6P0H75E5******
Summary

TL* THE CONTACT OWNS A 2014 FORD FUSION. THE CONTACT TOOK THE VEHICLE TO FORD LINCOLN OF QUEENS SERVICE CENTER (92-12 172ND STREET, JAMAICA, NEW YORK 11433, (888)-546-2656) IN MARCH OF 2018 TO BE SERVICED PER NHTSA CAMPAIGN NUMBER: 15V250000 (STEERING); HOWEVER, THE REPAIR DID NOT CORRECT THE FAILURE. WHILE DRIVING 15 MPH IN THE RAIN, THE POWER STEERING ASSIST INDICATOR ILLUMINATED AND THE STEERING WHEEL SEIZED. THE VEHICLE WAS NOT TAKEN TO THE DEALER FOR DIAGNOSTIC TESTING. THE MANUFACTURER WAS NOT CONTACTED. THE VEHICLE WAS NOT REPAIRED. THE FAILURE MILEAGE WAS 48,600.

08/10/2018
Components: POWER TRAIN
Incident Date: 08/02/2018
Crash: No
Fire: No
Vehicle Identification Number: 3FA6P0G75ER******
Summary

TL* THE CONTACT OWNS A 2014 FORD FUSION. THE CONTACT STATED THAT THE BUSHING FOR THE GEAR SHIFTER FRACTURED CONCERNING THE SHIFT CABLE. THE FAILURE OCCURRED WITHOUT WARNING. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 18V471000 (POWER TRAIN). THE DEALER (RED MCCOMBS FORD, 8333 I-10, SAN ANTONIO, TX 78230, (210) 996-2678) INDICATED THAT THE PART WAS NOT AVAILABLE FROM THE MANUFACTURER. THE MANUFACTURER WAS NOTIFIED. THE APPROXIMATE FAILURE MILEAGE WAS 83,000. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.

08/09/2018
Components: AIR BAGS
Incident Date: 04/07/2015
Crash: No
Fire: No
Vehicle Identification Number: 3FA6P0H76ER******
Summary

TAKATA RECALL___ SINCE 26K MILES THE FRONT AIRBAG FAULT INDICATOR HAS BEEN LIT AND CANNOT BE CLEARED. I SUSPECT FORD KNOWS THAT MORE THAT THE VINS IDENTIFIED PREVIOUSLY ARE IN FACT FAULTY. I WILL NOT BUY ANOTHER FORD MADE IN MEXICO JUNK. THEY DON'T HONOR THIER CUSTOMERS WELL ENOUGH TO WARRANT ANY FURTHER BUSINESS FROM ME.

08/09/2018
Components: POWER TRAIN
Incident Date: 05/20/2018
Crash: No
Fire: No
Vehicle Identification Number: 3FA6P0H96ER******
Summary

TL* THE CONTACT OWNS A 2014 FORD FUSION. THE CONTACT SHIFTED INTO PARK, BUT THE GEAR SHIFTER DISPLAYED THE INCORRECT GEAR. THE VEHICLE WAS TOWED TO BOWDITCH FORD (11291 JEFFERSON AVE, NEWPORT NEWS, VA 23601, (757) 595-2211), BUT THE CAUSE OF THE FAILURE COULD NOT BE DETERMINED. A FEW WEEKS LATER, THE FAILURE RECURRED. THE VEHICLE WAS TAKEN BACK TO THE DEALER WHERE THE SHIFT LINKAGE BUSHING WAS REPLACED. THE MANUFACTURER WAS NOTIFIED AND REFERRED THE CONTACT TO NHTSA. THE FAILURE MILEAGE WAS 113,000.

08/09/2018
Components: POWER TRAIN,UNKNOWN OR OTHER,ENGINE
Incident Date: 08/07/2018
Crash: No
Fire: No
Vehicle Identification Number: 3FA6P0SU3ER******
Summary

MY 2014 FORD FUSION HAD MOTOR MOUNTS GO OUT ON IT, I'M BEING TOLD THAT IT IS NOT COVERED UNDER MY MANUFACTURER WARRANTY. I'M NOT EXACTLY SURE HOW THAT IS NOT COVERED. I'VE HAD NOTHING BUT PROBLEMS WITH THIS CAR IT'S BEEN TO THE DEALER PROBABLY ABOUT 53 OF THE FIVE TIMES IT'S BEEN IN FOR THE CROSS TRAFFIC S I'M NOT EXACTLY SURE HOW THAT IS NOT COVERED. I'VE HAD NOTHING BUT PROBLEMS WITH THIS CAR IT'S BEEN TO THE DEALER PROBABLY ABOUT 53 OF THE FIVE TIMES IT'S BEEN IN FOR THE CROSS TRAFFIC SENSOR MALFUNCTION AND YET AGAIN IT STILL IS SHOWING MALFUNCTION I AM SO CLOSE TO FILING A LEMON LAW ON THIS VEHICLE IT'S A 2014 WITH 60,000 MILES AND I CAN'T EVEN TRUST IT TO GET ME TO AND FROM WORK ANYMORE. WORST PURCHASE OF MY LIFE. BACK TO THE MOTOR MOUNTS I WAS LEAVING WORK PUT THE CAR IN REVERSE AND WHEN I WAS BACKING UP I FELT A MAJOR VIBRATION I GOT OUT AND CHECKED EVERYTHING STARTED ROCKING THE CAR BACK-AND-FORTH BY HAND AND REALIZE THE ENGINE WAS MOVING ABRUPTLY TOOK IT TO THE DEALER WHERE I WAS TOLD IT IS NOT COVERED BY MY WARRANTY AND I WILL HAVE TO PAY APPROXIMATELY $395 AND COVER MY OWN RENTAL CAR IT JUST DOESN'T SEEM FAIR, ALSO HAD TO PAY TO HAVE A NEW STEERING WHEEL AND BUT PUT ON BEFORE THE RECALL CAME OUT, AND WAS TOLD I CAN'T GET REIMBURSED BECAUSE IT WAS 6 MONTHS BEFORE THE RECALL WAS ISSUED.

08/09/2018
Components: ELECTRICAL SYSTEM
Incident Date: 07/19/2018
Crash: No
Fire: Yes
Vehicle Identification Number: 3FA6P0PUXER******
Summary

THE CHARGE MELTED, ALMOST CAUGHT FIRE THE ELECTRICAL 110 VOLT GFI REPT IN MY GARAGE. I CREATED A CASE WITH FORD AND THEY SAY TOO BAD CAR IS OUT OF WARRANTY. MY WIFE AND 20 MONTH OLD SON WERE IN THE HOUSE WHEN THE REPT STARTED SMOKING. I COULD HAVE LOST MY FAMILY AND MY HOME. FORD SAYS NO ISSUES AND THEY CANNOT HELP OR DO ANYTHING. IF YOU GO TO MYFORD MOBILE AND TYPE IN FUSION MELTING REPTS TO PAGES OF OWNERS WITH THE SAME PROBLEM HAVE MADE COMMENTS. THE CAR IS AT BIG VALLEY FORD IN STOCKTON AND THEY CANNOT FIGURE OUT WHY IT HAS MELTED A GFI REPT. THE ARE IS UNSAFE AND POSES A LIFE THREATENING RISK TO MY FAMILY IF I PLUG IT IN TO CHARGE, THE ENTIRE POINT OF PURCHASING THIS CAR. [XXX] INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6).' *PM

08/07/2018
Components: LATCHES/LOCKS/LINKAGES
Incident Date: 08/07/2018
Crash: No
Fire: No
Vehicle Identification Number: 3FA6P0HD7ER******
Summary

TL* THE CONTACT OWNS A 2014 FORD FUSION. WHILE DRIVING AT AN UNKNOWN SPEED, THE FRONT PASSENGER DOOR FLEW OPEN AND WOULD NOT CLOSE. IN ADDITION, THE DOOR AJAR INDICATOR ILLUMINATED. THE VEHICLE WAS TAKEN TO AUTONATION FORD MIAMI (16800 NW 57TH AVE, HIALEAH, FL 33015, 305-707-0141) WHERE THE TECHNICIAN REFERRED THE CONTACT TO THE MANUFACTURER. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE AND REFERRED THE CONTACT TO NHTSA. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE FAILURE MILEAGE WAS APPROXIMATELY 67,656.

08/04/2018
Components: ELECTRICAL SYSTEM,UNKNOWN OR OTHER
Incident Date: 07/20/2018
Crash: No
Fire: No
Summary

AC CONTROLS, WINDOW CONTROLS, DOOR LOCKS NOT WORKING.. GETTING "TEMPORARILY LOST COMMUNICATION WITH THE CLIMATE SYSTEM" ERROR... A/C WONT WORK, I'M UNABLE TO OPEN WINDOWS, UNABLE TO LOCK DOORS, OR CONTROL RADIO FUNCTIONS...

08/03/2018
Components: POWER TRAIN
Incident Date: 06/19/2018
Crash: No
Fire: No
Vehicle Identification Number: 1FA6P0H7XE5******
Summary

TL* THE CONTACT OWNS A 2014 FORD FUSION. WHILE THE VEHICLE WAS IN REVERSE, THE SHIFTER CABLE FRACTURED. THE CONTACT STATED THAT THE VEHICLE SEIZED IN GEAR. THE VEHICLE WAS TOWED TO GRAND LEDGE FORD LINCOLN (6080 E SAGINAW HWY, GRAND LEDGE, MI 48837, (517) 627-8100) TO BE REPAIRED. THE VEHICLE WAS NOT INCLUDED IN NHTSA CAMPAIGN NUMBER: 18V471000 (POWER TRAIN). THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 120,833.

08/02/2018
Components: POWER TRAIN
Incident Date: 08/01/2018
Crash: No
Fire: No
Vehicle Identification Number: 1FA6P0G75E5******
Summary

TL* THE CONTACT OWNS A 2014 FORD FUSION. WHILE ATTEMPTING TO REVERSE OUT OF A PARKING SPACE AND THEN SHIFTING INTO DRIVE, THE VEHICLE FAILED TO SHIFT OUT OF REVERSE. THE CONTACT ATTEMPTED SEVERAL TIMES TO SHIFT OUT OF REVERSE, BUT THE GEAR SHIFTER FAILED. THE VEHICLE WAS TOWED TO PACKEY WEBB FORD (1815 OGDEN AVENUE, DOWNERS GROVE, IL 60515) WHERE IT WAS DIAGNOSED THAT THE SHIFTER CABLE FRACTURED AND NEEDED REPLACEMENT. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE VEHICLE WAS NOT REPAIRED. THE APPROXIMATE FAILURE MILEAGE WAS 88,000.

08/01/2018
Components: STEERING,POWER TRAIN
Incident Date: 05/28/2018
Crash: No
Fire: No
Vehicle Identification Number: 3FA6P0H77ER******
Summary

TL* THE CONTACT OWNS A 2014 FORD FUSION. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 18V167000 (STEERING). THE DEALER (AUTONATION FORD MEMPHIS, 2515 MT MORIAH RD, MEMPHIS, TN 38115, (901) 209-1259) WAS CONTACTED AND CONFIRMED THAT THE PART WAS NOT AVAILABLE FOR THE RECALL REPAIR. THE CONTACT INQUIRED ABOUT NHTSA CAMPAIGN NUMBERS: 18V471000 (POWER TRAIN), 18V169000 (POWER TRAIN), AND 14V736000 (POWER TRAIN); HOWEVER, THE VIN WAS NOT INCLUDED IN THE RECALLS. WHILE THE VEHICLE WAS BEING PLACED IN PARK, IT INDEPENDENTLY SHIFTED AND ROLLED AWAY IN REVERSE. THE FAILURE WAS NOT DIAGNOSED OR REPAIRED. COUNTRY FORD (95 GOODMAN RD E, SOUTHAVEN, MS 38671) CONFIRMED THAT THE VIN WAS ONLY INCLUDED IN THE STEERING RECALL. THE CONTACT HAD NOT YET SPOKEN WITH THE MANUFACTURER. THE VEHICLE WAS NOT REPAIRED. THE FAILURE MILEAGE WAS NOT AVAILABLE. PARTS DISTRIBUTION DISCONNECT.

08/01/2018
Components: POWER TRAIN
Incident Date: 07/23/2018
Crash: No
Fire: No
Vehicle Identification Number: 3FA6P0K95ER******
Summary

TL* THE CONTACT OWNS A 2014 FORD FUSION. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 18V417000 (POWER TRAIN); HOWEVER, THE PART TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. PRICE FORD OF TURLOCK (5200 NORTH GOLDEN STATE BLVD, TURLOCK, CALIFORNIA 95382, (209) 669-5200) WAS MADE AWARE OF THE RECALL AND STATED THAT THE PART WAS UNAVAILABLE. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE AND PROVIDED THE CONTACT WITH CASE NUMBER: 15359458. WHILE DRIVING VARIOUS LOW SPEEDS IN REVERSE, THE SHIFT LINKAGE FRACTURED. THE LINKAGE BECAME STUCK IN THE REVERSE GEAR THAT CAUSED THE VEHICLE TO REMAIN IN REVERSE, EVEN AFTER ATTEMPTING TO SHIFT INTO DRIVE. THE CONTACT STATED THAT THE VEHICLE NEARLY STRUCK A GROUP OF PEDESTRIANS. THE SAME DEALER AND THE MANUFACTURER WERE MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS APPROXIMATELY 78,000. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.

07/31/2018
Components: STEERING
Incident Date: 07/16/2018
Crash: No
Fire: No
Vehicle Identification Number: 3FA6P0HD4ER******
Summary

TAKATA RECALL WHEN TURNING THE STEERING WHEEL EITHER LEFT OR RIGHT (WHETHER IN MOTION OR STATIONARY) THE WHEEL MAKES CRANKING NOISES. WHEN MAKING A TURN THAT REQUIRES THE WHEEL TO BE TURNED COMPLETELY TO EITHER SIDE, THE AXEL MAKES A SCRATCHING AND SCREECHING AND THE CAR BEGINS TO STALL. TWO LIGHTS HAVE COME ON THE DASH BOARD AS WELL. BOTH HAVE TO DO WITH STEERING.

07/30/2018
Components: POWER TRAIN
Incident Date: 07/27/2018
Crash: No
Fire: No
Vehicle Identification Number: 3FA6P0SU1ER******
Summary

SAFELY STOP NOW DISPLAYED ON THE MESSAGE CENTER LEFT SCREEN WITH NO PRIOR WARNING. THE CAR IMMEDIATELY STARTED TO LOOSE ACCELERATION SPEED ON JEFFERSON AVENUE AND I WAS ABLE TO PULL OFF THE ROAD AFTER EXITING THE INTERSTATE I 64 ONTO THE MAIN ROAD OF 45 MPH SPEED LIMIT. THE CAR AUTOMATICALLY REDUCED SPEED TO 25 MPH TO 2 MPH. I PARKED THE CAR IN A NEARBY CAR DEALERSHIP PARKING LOT AND HAD TO HAVE THE CAR TOWED TO THE DEALERSHIP AS OF JULY 27TH AND HAVE NOT RECEIVED A RETURN CALL TO FIND OUT WHAT IS CAUSING THIS DANGEROUS SITUATION THAT COULD HAVE CAUSED A MAJOR ACCIDENT IF I WAS ON THE INTERSTATE AND COULD NOT PULL OVER SAFELY.

07/24/2018
Components: POWER TRAIN
Incident Date: 07/19/2018
Crash: No
Fire: No
Vehicle Identification Number: 1FA6P0H72E5******
Summary

WHILE DRIVING ON THE INTERSTATE THE CAR TURNS OFF. NO POWER AT ALL, THE CAR SLOWS DOWN. THE CAR GIVES A HILL ASSISTANCE ERROR, ALONG WILL ALL ERRORS THAT THE CAR HAS. THE CAR LOSES POWER, ONCE I MADE IT TO THE SIDE OF THE ROAD. I STOP THE CAR, TRIED TO RESTART THE CAR, NOTHING HAPPENS. NO LIGHTS, NO ERRORS, NO SOUND. AFTER I TRIED TO RESTART THE CAR IT WOULD SOUND LIKE IT WAS GOING TO START, BUT WOULD. FINALLY THE CAR STARTED BUT IT KEPT STOPPING SO I HAD THE CAR TOWED

07/23/2018
Components: POWER TRAIN
Incident Date: 07/12/2017
Crash: No
Fire: No
Vehicle Identification Number: 3FA6P0G72ER******
Summary

TL* THE CONTACT OWNS A 2014 FORD FUSION. AFTER STARTING THE ENGINE AND SHIFTING THE TRANSMISSION INTO REVERSE, THE VEHICLE WOULD NOT MOVE. THE VEHICLE WAS TOWED TO THE LOCAL DEALER (JIM TAYLOR FORD LINCOLN, 1605 N. SERVICE RD, EAST RUSTON, LA) WHERE IT WAS DIAGNOSED THAT THE SHIFT CABLE BUSHING FAILED AND DETACHED FROM THE TRANSMISSION. THE VEHICLE WAS REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE CONTACT WAS INFORMED THAT THE VIN WAS NOT INCLUDED IN NHTSA CAMPAIGN NUMBER: 18V471000 (POWER TRAIN). THE CONTACT INDICATED THAT THE VEHICLE HAD EXPERIENCED THE SAME FAILURE LISTED IN THE RECALL. THE FAILURE MILEAGE WAS 92,000.

07/23/2018
Components: POWER TRAIN
Incident Date: 03/01/2018
Crash: No
Fire: No
Vehicle Identification Number: 1FA6P0G78E5******
Summary

TL* THE CONTACT OWNS A 2014 FORD FUSION. ON SEVERAL OCCASIONS, WHILE ATTEMPTING TO PLACE THE SHIFT LEVER INTO PARK, THE SHIFTER CABLE BECAME DISENGAGED. THE CONTACT STATED THAT THE SHIFT LEVER WOULD SHIFT INTO NEUTRAL OR REVERSE, BUT FAIL TO SHIFT INTO THE PARK POSITION. THE VEHICLE WAS NOT TAKEN TO BE DIAGNOSED OR REPAIRED. THE DEALER (VELDE FORD, 2200 N 8TH ST, PEKIN, IL 61554, (888) 221-2804) WAS NOTIFIED OF THE FAILURE. THE VEHICLE WAS NOT INCLUDED IN NHTSA CAMPAIGN NUMBER: 18V471000 (POWER TRAIN). THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 90,000. *TT *TR

07/23/2018
Components: POWER TRAIN
Incident Date: 07/07/2018
Crash: No
Fire: No
Vehicle Identification Number: 3FA6P0H94ER******
Summary

WHILE RETURNING FROM VACATION IN GEORGIA, I WAS GASSING UP IN SOUTH CAROLINA WHEN I PLACED MY CAR IN PARK AND IT STARTED TO ROLL AWAY. I IMMEDIATELY USED THE PARKING BRAKE TO STOP THE VEHICLE. TRIED TO SHIFT IN ANOTHER GEAR AND THE SHIFTER WOULD NOT MOVE. HAD CAR TOWED TO LOCAL FORD DEALER IN HARDEEVILLE, SC ON JULY 7TH, 2018. THEY COULD NOT DIAGNOSE THE PROBLEM UNTIL MONDAY JULY 9TH, 2018. CAR WAS DIAGNOSED AND FOUND OUT THAT THE SHIFTING CABLE HAD BROKE. THEY LOCATED PART AND REPAIRED THE CAR ON JULY 10TH, 2018. NOT ONLY DID I HAVE TO PAY FOR THE CAR REPAIR OUT OF MY OWN POCKET, BECAUSE EXTENDED WARRANTY DID NOT COVER, I ACQUIRED AND ADDITIONAL 3 NIGHTS OF LODGING WHILE WAITING FOR MY CAR TO BE REPAIRED.

07/23/2018
Components: POWER TRAIN
Incident Date: 07/14/2018
Crash: No
Fire: No
Vehicle Identification Number: 1FA6P0H76E5******
Summary

TL* THE CONTACT OWNS A 2014 FORD FUSION. THE CONTACT STATED THAT THE GEAR DID NOT SHIFT FROM PARK INTO DRIVE. THERE WERE NO WARNING INDICATORS ILLUMINATED. THE FAILURE RECURRED. THE CONTACT CALLED AUTONATION FORD ST. PETERSBURG AT 727-231-1323 (LOCATED AT 2525 34TH ST N, ST. PETERSBURG, FL 33713) WHERE AN APPOINTMENT WAS SCHEDULED, BUT THE CONTACT DID NOT AGREE TO PAY THE DIAGNOSTIC FEES. THE CONTACT WAS REFERRED TO NHTSA. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE AND ALSO REFERRED THE CONTACT TO NHTSA. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE FAILURE MILEAGE WAS APPROXIMATELY 75,000.

07/23/2018
Components: STEERING
Incident Date: 01/03/2017
Crash: No
Fire: No
Vehicle Identification Number: 1FA6P0H78E5******
Summary

MY WIFE ARRIVED AT WORK AND SHIFTED THE CAR INTO PARK. WHILE EXITING THE CAR STARTED ROLLING BACKWARDS. SHE HAD TO APPLY THE EMERGENCY BRAKE TO STOP IT. WHILE THE DASH AND SHIFTER SAID THE CAR WAS IN PARK IT WAS REALLY IN NEUTRAL OR REVERSE. I HAD THE CAR TOWED TO THE DEALERSHIP. THE REPLACED THE SHIFTER CABLE ASSEMBLY AND TOLD ME THAT A SMALL PLASTIC BUSHING BROKE AND THATS WHAT CAUSED THE ISSUE. TOTAL COST OF THE REPAIR WAS $410. THERE IS NOW A RECALL FOR THE EXACT SAME PROBLEM BUT THEY WILL NOT REFUND ME THE MONEY BECAUSE MY VIN IS NOT PART OF THE RECALL. THE RECALL NEEDS TO BE EXPANDED TO COVER MORE FUSION'S. MINE WAS AT THE FLAT ROCK ASSEMBLY PLANT AS THE RECALLED CARS WERE, JUST TWO WEEKS AFTER THE CUTOFF DATE OF SEPT. 14, 2013. FORD CORPORATE WAS NO HELP JUST TOLD ME TO CALL THE DEALER WHERE I HAD THE REPAIR DONE. TYPICAL FORD CUSTOMER SERVICE I MUST SAY AFTER DEALING WITH THEM FOR THE PAST 4+ YEARS.

07/20/2018
Components: POWER TRAIN
Incident Date: 07/16/2018
Crash: No
Fire: No
Vehicle Identification Number: 3FA6P0K91ER******
Summary

TL* THE CONTACT OWNS A 2014 FORD FUSION. THE CONTACT STATED THAT THE SHIFTER CONSOLE DISPLAYED THE VEHICLE WAS IN PARK; HOWEVER, THE DISPLAY ON THE INSTRUMENT PANEL REFLECTED THAT THE VEHICLE WAS IN REVERSE. DUE TO THE FAILURE, THE GEAR SHIFTER FAILED TO WORK. THE VEHICLE WAS TOWED TO THE DEALER (BALDWIN FORD-LINCOLN, INC., 801 S WESTWOOD BOULEVARD, POPLAR BLUFF, MO 63901) WHERE IT WAS DETERMINED THAT THE SHIFTER CABLE NEEDED REPLACEMENT. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 109,000.

07/20/2018
Components: POWER TRAIN
Incident Date: 07/19/2018
Crash: No
Fire: No
Vehicle Identification Number: 3FA6P0LU7ER******
Summary

TL* THE CONTACT OWNS A 2014 FORD FUSION HYBRID. WHILE DRIVING APPROXIMATELY 15 MPH, THE TRANSMISSION FAILED. PRIOR TO THE FAILURE, A LOUD "THUMP" SOUND WAS HEARD COMING FROM THE TRANSMISSION. THE CONTACT IMMEDIATELY SHIFTED THE VEHICLE INTO FIRST GEAR TO "CATCH" THE APPROPRIATE GEAR. DIRECTLY AFTERWARDS, THE EMERGENCY WARNING INDICATOR ILLUMINATED AND THE "STOP ENGINE" MESSAGE APPEARED. THE VEHICLE WAS TOWED TO AN INDEPENDENT MECHANIC WHERE THE MECHANIC STATED THAT THE "WHEELS SPIN FREELY" AND THAT THE WHEELS WOULD NOT REMAIN IN THE PARK POSITION. IMPERIAL FORD (8 UXBRIDGE RD, MENDON, MASS, 01756, (888) 814-8373) WAS MADE AWARE OF THE FAILURE. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS APPROXIMATELY 130,000.

07/20/2018
Components: POWER TRAIN
Incident Date: 07/19/2018
Crash: No
Fire: No
Vehicle Identification Number: 3FA6P0H71ER******
Summary

TL* THE CONTACT OWNS A 2014 FORD FUSION. UPON STARTING THE VEHICLE, THE GEAR SHIFTER FAILED TO SHIFT FROM PARK INTO DRIVE. UPON INSPECTING THE TRANSMISSION AND THE SHIFTER CABLE, THE CONTACT BECAME AWARE THAT THE SHIFTER CABLE WAS FRACTURED. AN INDEPENDENT MECHANIC WAS CONTACTED AND CONFIRMED THAT THE LINKAGE CABLE WAS FRACTURED. THE VEHICLE WAS NOT REPAIRED. A LOCAL DEALER WAS NOT CONTACTED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 110,000.

07/19/2018
Components: SEAT BELTS
Incident Date: 11/30/2016
Crash: No
Fire: No
Vehicle Identification Number: 3FA6P0H92ER******
Summary

THE RECALL WAS ISSUED IN 2016, IT'S BEEN ALMOST TWO YEARS AND I HAVE RECEIVED NO DOCUMENTATION FROM FORD ABOUT THIS RECALL. I NOW HAVE A RECALL ON THE STEERING WHEEL THAT INCREASES THE LIKELIHOOD OF A CRASH COMBINED WITH SEATBELTS THAT MIGHT NOT ADEQUATELY RESTRAIN ME AND/OR PASSENGER IN THE CRASH. SOUNDS LIKE A PRETTY AWFUL COMBO. THE RECALL STATES THAT NO FIX IS YET AVAILABLE, BUT IT HAS BEEN ALMOST 2 YEARS. RECALL NUMBER IS 16S42

07/17/2018
Components: POWER TRAIN
Incident Date: 07/16/2018
Crash: No
Fire: No
Vehicle Identification Number: 3FA6P0HDXER******
Summary

TL* THE CONTACT OWNS A 2014 FORD FUSION. THE CONTACT STATED THAT THE GEAR SHIFTER FAILED TO SHIFT INTO PARK WITHOUT WARNING. THE VEHICLE WAS TOWED TO THE DEALER (HOMER SKELTON FORD OF MILLINGTON, 9030 US-51, MILLINGTON, TN 38053) WHERE IT WAS DIAGNOSED AS A FAILED SHIFTER CABLE. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED. THE FAILURE MILEAGE WAS 61,000.

07/11/2018
Components: ENGINE
Incident Date: 05/23/2018
Crash: No
Fire: No
Vehicle Identification Number: 3FA6P0HD2ER******
Summary

TL-

07/11/2018
Components: ELECTRICAL SYSTEM,UNKNOWN OR OTHER
Incident Date: 06/23/2018
Crash: No
Fire: No
Vehicle Identification Number: 3FA6P0H90ER******
Summary

ITS BEEN A YEAR OR SO THAT THE CAR BEEN ACTING UP ITS DISPLAYS ON THE SCREEN (TEMPORARY LOST OF COMMUNICATIONS WITH CLIMATE SYSTEM) WINDOWS DONT GO DOWN AC DOESNT NOTHING WORKS ON FRONT CONTROLS I HAVE 2 KIDS AND IT WORRY ME BECAUSE IT COULD HAPPEN WHEN IM DRIVING OR EVEN WHEN I PARKED OR STOP WHAT I DO NOTICE IT USUALLY HAPPENS WHEN IT'S HOT DEALER ALSO SEEMS TO FIND NOTHING WRONG WITH IT

07/10/2018
Components: STEERING,SERVICE BRAKES, HYDRAULIC,AIR BAGS,TRACTION CONTROL SYSTEM
Incident Date: 07/09/2018
Crash: No
Fire: No
Vehicle Identification Number: 3FA6P0H7XER******
Summary

TL* THE CONTACT OWNS A 2014 FORD FUSION. WHILE DRIVING APPROXIMATELY 45 MPH, THE TRACTION CONTROL, ABS, AIR BAG, AND VARIOUS OTHER WARNING INDICATORS ILLUMINATED. THE CONTACT STATED THAT THE POWER STEERING FAILED AS WELL. THE DEALER (KOCOUREK FORD LINCOLN, 2727 NORTH 20TH AVE, WAUSAU, WI 54401, (715)-298-3673) WAS MADE AWARE OF THE FAILURE AND STATED THAT THERE WAS NO RECALL ON THE VEHICLE. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS APPROXIMATELY 85,000.

07/06/2018
Components: UNKNOWN OR OTHER
Incident Date: 07/06/2018
Crash: No
Fire: No
Summary

I WAS PULLING OUT FROM A PARKING SPOT WHEN I TRY TO PUT MY CAR AND DRIVE THE CAR WAS GETTING STUCK IN REVERSE AND I DID EVERYTHING IS SAID TO DO TO TRY TO FIX IT AND MY CAR IS STILL STUCK ON REVERSE THE LIGHT IS STUCK ON REVERSE AND I HAVE NO WAY TO START MY CAR MOVE MY CAR OR ANYTHING AND I'VE HEARD MULTIPLE PEOPLE WITH A 2014 OR OLDER MODEL CHAN AT THEIR REVERSE IS GETTING STUCK

07/06/2018
Components: STEERING
Incident Date: 02/05/2018
Crash: No
Fire: No
Vehicle Identification Number: 3F8A6P0H78E******
Summary

TL* THE CONTACT OWNS A 2014 FORD FUSION. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 18V167000 (STEERING); HOWEVER, THE PARTS TO DO THE REPAIR WERE UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE FORD DEALER (GUSTAFSON FORD, 112 N LEXINGTON AVE, KEWANEE, IL 61443, (309) 852-2107) WAS CONTACTED AND CONFIRMED THAT THE PARTS WERE NOT AVAILABLE FOR THE RECALL REMEDY. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE AND WAS NOT ABLE TO CONFIRM WHEN THE PARTS WERE TO BECOME AVAILABLE. THE CONTACT HAD NOT EXPERIENCED A FAILURE.

06/26/2018
Components: POWER TRAIN
Incident Date: 06/25/2018
Crash: No
Fire: No
Vehicle Identification Number: 3FA6P0H72ER******
Summary

TL* THE CONTACT OWNS A 2014 FORD FUSION. THE CONTACT STATED THAT THE GEAR SHIFTER FAILED TO SHIFT FROM THE PARK POSITION. THE FAILURE OCCURRED WITHOUT WARNING. THE VEHICLE WAS TOWED TO APPLE FORD LINCOLN (8800 STANFORD BLVD, COLUMBIA, MD) WHERE IT WAS DIAGNOSED THAT THE SHIFTER CABLE BECAME DETACHED AND NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED. THE FAILURE MILEAGE WAS APPROXIMATELY 75,000.

06/23/2018
Components: STRUCTURE
Incident Date: 06/22/2018
Crash: No
Fire: No
Vehicle Identification Number: 3FA6P0H93ER******
Summary

PASSANGER REAR DOOR WON'T STAY CLOSED

06/22/2018
Components: SERVICE BRAKES,ENGINE
Incident Date: 06/03/2018
Crash: No
Fire: No
Vehicle Identification Number: 3FA6P0T97ER******
Summary

VACUUM PUMP FAILED WITHOUT ANY WARNING. THIS CAUSED LOSS OF POWER BRAKES. NEARLY CRASHED AT INTERSECTION AS I WAS FORCED TO GO THROUGH A RED LIGHT BECAUSE OF THE LOSS OF BRAKES. UPON DISASSEMBLY OF VACUUM PUMP I FOUND THAT THE DRIVER FOR THE VACUUM PUMP WAS BROKEN OFF IN THE CAMSHAFT AND THE PUMP WAS SEIZED. THIS IS A MAJOR SAFETY ISSUE I BELIEVE THAT IF MY WIFE OR DAUGHTER HAD BEEN DRIVING WE WOULD HAVE SURELY WRECKED. ALSO I THINK FORD WILL AVOID THIS ISSUE BASED IN THE HIGH COST OF REPAIRS. REMOVING THE BROKEN PIECE FROM THE CAMSHAFT AMOUNTED TO MAJOR ENGINE REPAIR. THE CAR WASH AS AT THE REPAIR SHOP SEVERAL WEEKS.

06/19/2018
Components: STRUCTURE
Incident Date: 06/19/2018
Crash: No
Fire: No
Vehicle Identification Number: 3FA6P0H72ER******
Summary

MY DRIVER REAR DOOR LATCH IS BROKE WITCH IS KNOWN ISSUE ON 2014 FORD FUSION AND THERE HAVE BEEN TWO DIFFERENT RECALL AND THEY ARE TRYING TO SAY MY VIN IS NOT PART OF THE RECALL AND WANT ME TO PAY IT BROKE ON IT'S OWN AND IN SAFE AND SOMETHING SHOULD BE DONE WHEN CONTACT FORD THEY REFUSE TO HELP

06/19/2018
Components: UNKNOWN OR OTHER
Incident Date: 02/01/2018
Crash: No
Fire: No
Vehicle Identification Number: 3FA6P0H96ER******
Summary

AC COMPRESSOR STOPPED WORKING

06/15/2018
Components: POWER TRAIN
Incident Date: 05/08/2018
Crash: No
Fire: Yes
Vehicle Identification Number: 3FA6P0PU6ER******
Summary

TL* THE CONTACT OWNS A 2014 FORD FUSION. WHILE DRIVING 65 MPH, THE CONTACT HEARD A LOUD NOISE UNDERNEATH THE VEHICLE CLOSE TO THE TRANSMISSION. THE CONTACT ALSO NOTICED A BURNING OIL ODOR AND STATED THAT THE VEHICLE OVERHEATED. THE CONTACT PULLED THE VEHICLE OVER TO THE SIDE OF THE ROAD. THE VEHICLE WAS TOWED TO THE CONTACT'S RESIDENCE. THE VEHICLE WAS INSPECTED BY AN INDEPENDENT MECHANIC AND IT WAS DIAGNOSED THAT THERE WAS TRANSMISSION FAILURE. THE DEALER (MCCOY MILLS FORD, 700 W COMMONWEALTH AVE, FULLERTON, CA 92832, (855) 546-0900) WAS CONTACTED AND INFORMED THE CONTACT THAT THE WARRANTY HAD EXPIRED. THE VEHICLE WAS NOT DIAGNOSED BY THE DEALER. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE AND A CASE WAS OPENED. THE FAILURE MILEAGE WAS APPROXIMATELY 134,000.

06/13/2018
Components: ELECTRICAL SYSTEM,VISIBILITY/WIPER
Incident Date: 06/10/2018
Crash: No
Fire: No
Vehicle Identification Number: 3FA6P0RUXER******
Summary

THE VEHICLE 'TEMPORARILY LOST COMMUNICATION WITH THE CLIMATE CONTROL ' BASICALLY THE TOUCHSCREEN FREEZES AND NONE OF THE BUTTONS ON THE CENTER CONSOLE WORK. UNABLE TO TURN ON HEAT OR AIR CONDITIONING. THE WINDOWS LOCK AND CAN NOT BE ROLLED UP OR DOWN. THIS HAS HAPPENED WHILE DRIVING DOWN FREE WAY AND ALSO PARKED AT START UP. THIS OCCURRENCE HAS HAPPENED MORE THAN ONCE. SOMETIMES THE CAR WILL SOME HOW GO BACK TO NORMAL AFTER A DAY. THE LATEST THE VEHICLE HAS LOST COMMUNICATION FOR 4 DAYS. THEY SAY YOU CAN'T LEAVE A KID IN THE CAR WHILE YOU GO INTO A STORE, BUT FORD CAN MAKE IT WHERE I CAN'T ROLL MY WIDOWS DOWN WHILE DRIVING AND I HAVE 2 KIDS IN THE CAR AND IT'S 90 OUT. EVEN MORE WHEN IT'S WINTER TIME AND THE WIDOW FOGS UP WHILE DRIVING THERE IS NO WAY TO CLEAR WINDOWS. TO ME IT IS A SAFETY HAZARD TO NOT BE ABLE TO AT LEAST ROLL YOUR WINDOWS DOWN OR UP BECAUSE AN ISSUE HAPPENS WITH THE VEHICLE COMMUNICATION.

06/11/2018
Components: SEAT BELTS
Incident Date: 04/12/2016
Crash: No
Fire: No
Vehicle Identification Number: 3FA6P0H72ER******
Summary

I WAS MADE AWARE OF A RECALL INVOLVING THE SEATBELTS ON MY 2014 FORD FUSION BACK IN 2016. I'VE INQUIRED MULTIPLE TIMES ABOUT HAVING IT FIXED AND EACH TIME FORD HAS TOLD ME THEY DON'T HAVE A FIX. IT HAS BEEN 2 YEARS NOW. I FEEL UNSAFE TRAVELING IN THE CAR AND HAVING PASSENGERS RIDE IN MY CAR. IT SEEMS LIKE 2 YEARS IS A LONG TIME TO HAVE A RECALL WHERE YOUR SEATBELTS COULD FAIL OPEN THIS LONG WITHOUT A REMEDY IS FRIGHTENING AND IRRESPONSIBLE. I HOPE I AM NOT INVOLVED IN A CAR ACCIDENT AND THEY FAIL TO RESTRAIN MYSELF OR SOMEONE ELSE.

06/09/2018
Components: ELECTRICAL SYSTEM,ENGINE,FUEL/PROPULSION SYSTEM
Incident Date: 05/29/2018
Crash: No
Fire: No
Vehicle Identification Number: 1FA6P0H77E5******
Summary

SO I HAVE A 2014 FUSION, BOUGHT PRE-OWNED CURRENTLY WITH ABOUT 16,000 MILES. I RECENTLY NOTICED THAT MY CAR WHEN ACCELERATING PAUSES TO ACCELERATE. THIS IS ESPECIALLY NOTICEABLE TRYING TO GO FROM 0-60 AS FAST AS POSSIBLE. ALSO AFTER SLOWING DOWN AND HITTING THE GAS PEDAL IT ALMOST FEELS LIKE NO POWER IS BEING APPLIED TO THE ENGINE MOMENTARILY. I WAS STATIONARY, THEN IN MOTION BELOW 10MPH CROSSING AN INTERSECTION ON A CITY STREET AND TO MY RIGHT A VEHICLE WAS DOING 40+ IN A 25 AND FLEW OVER A HILL AND ALMOST HIT ME. WHEN I WENT TO ACCELERATE TO GET OUT OF HIS WAY, THIS IS WHEN I NOTICED THE PROBLEM, I SLAMMED THE GAS AND DIDN'T MOVE UNTIL A LITERAL SECOND LATER, LUCKILY HE SLAMMED HIS BRAKES AND NOTHING HAPPENED. REASON UNKNOWN, HOWEVER AFTER EXPERIMENTING IN A SAFE ENVIRONMENT SOME MORE, I NOTICED THAT IT ONLY REALLY HAPPENS IN DRIVE, NOT SPORT. ALTHOUGH IT IS AN AUTOMATIC, THEY SPLIT UP THESE SECTIONS AND PROBABLY DIFFERENT "CHIPS" THAT DICTATE THESE CONTROLS. IT COULD BE A DELAY BETWEEN PRESSING THE PEDAL AND RECEIVING POWER. UNFORTUNATELY, I CANNOT DRIVE THE VEHICLE AND RECORD AT THE SAME TIME AS I DON'T HAVE A SAFE WAY OF DOING SO, AND IT LOOKS LIKE YOU DON'T ALLOW VIDEO TO BE UPLOADED ANYWAY. THE VEHICLE CURRENTLY HAS 27,000, MODEL SE, 2.5L ENGINE, SEMI-AUTOMATIC TRANSMISSION. AGAIN, DOES DELAY IN ACCELERATION IN DRIVE, NOT SPORT.

06/08/2018
Components: SUSPENSION
Incident Date: 03/12/2018
Crash: No
Fire: No
Vehicle Identification Number: 1FA6P0H7XE5******
Summary

I HAVE 24391 MILES ON MY CAR AND I WAS TOLD I NEED NEW SHOCKS IN THE REAR OF THE VEHICLE. I HAVE NEVER REPLACED BACK SHOCKS ON A CAR WITH THAT LITTLE BIT OF MILEAGE. THIS SHOULD BE A RECALL NOW FORD WANTS ME TO PAY 435.00 FOR THIS REALLY? FIRST TIME I HAVE OWNED A FORD. BUT WILL NOT BE PURCHASING ONE EVER AGAIN IF I HAVE TO PAY FOR NEW REAR SHOCKS.

06/02/2018
Components: UNKNOWN OR OTHER
Incident Date: 05/29/2018
Crash: No
Fire: No
Vehicle Identification Number: 1FA6P0HD3E5******
Summary

AIR CONDITIONING CLUTCH FELL OFF COMPRESSOR WHILE DRIVING ON HIGHWAY. BOLT FELL OUT ALLOWING CLUTCH TO FALL OFF. COULD HAVE HIT ANOTHER VEHICLE ON THE ROAD. ONLY DIDN'T BECAUSE IT GOT CAUGHT IN THE ENGINE SPLASH PAN. AFTER SEARCHING THIS IS A COMMON PROBLEM NOT ONLY ON THE FORD FUSON, BUT ALSO ON F SERIES TRUCKS, AND THE FORD MUSTANG.

05/30/2018
Components: STEERING
Incident Date: 05/30/2018
Crash: No
Fire: No
Summary

TL* THE CONTACT OWNS A 2014 FORD FUSION. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 18V167000 (STEERING); HOWEVER, THE PARTS TO DO THE REPAIR WERE UNAVAILABLE. THE DEALER (TOWNE FORD, 1-650-366-5744) WAS CALLED AND CONFIRMED THAT THE PARTS WERE NOT AVAILABLE FOR THE RECALL REMEDY. THE MANUFACTURER WAS NOT NOTIFIED OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. THE VIN WAS NOT AVAILABLE.

05/25/2018
Components: ELECTRICAL SYSTEM,VISIBILITY,VISIBILITY/WIPER
Incident Date: 05/16/2018
Crash: No
Fire: No
Summary

TL* THE CONTACT OWNS A 2014 FORD FUSION. IN 90 DEGREE TEMPERATURE OR HIGHER, THE "FAILURE TO COMMUNICATE WITH CLIMATE CONTROL" WARNING INDICATOR ILLUMINATED AND THE WINDOWS WERE INOPERABLE. THE DEALER (MT. ORAB FORD, 1-937-444-2551) WAS CALLED AND STATED THAT THEY NEVER HEARD OF THE FAILURE. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER ADVISED THE CONTACT TO FILE A COMPLAINT WITH NHTSA. THE FAILURE MILEAGE WAS APPROXIMATELY 51,550. THE VIN WAS NOT AVAILABLE.

05/18/2018
Components: SERVICE BRAKES
Incident Date: 05/08/2018
Crash: Yes
Fire: No
Vehicle Identification Number: 3FA6P0HD3ER******
Summary

I WAS TRYING TO SLOW DOWN ON A SMALL STREET TO MAKE A STOP, WHEN MY BRAKES WOULD NOT SLOW DOWN. I LOOKED DOWN TO SEE WHY THEY WEREN'T WORKING AND WHEN I LOOKED BACK UP I WAS OUT INTO THE STREET AND GOT HIT ON THE DRIVERS SIDE BY A CEMENT TRUCK. I WAS PUT AT FAULT EVEN THOUGH I ASSURED THEM THAT MY BRAKES WERE AT FAULT BECAUSE THEY DID NOT STOP OR SLOW DOWN WHEN I PUMPED THEM.

05/18/2018
Components: SERVICE BRAKES
Incident Date: 05/08/2018
Crash: Yes
Fire: No
Vehicle Identification Number: 3FA6P0HD3ER******
Summary

I WAS TRYING TO SLOW DOWN ON A STREET GOING TOWARDS GRAND AVENUE TO MAKE A STOP, WHEN MY BRAKES WOULD NOT SLOW DOWN. I LOOKED DOWN TO SEE WHY THEY WEREN'T WORKING AND WHEN I LOOKED BACK UP I WAS OUT INTO THE STREET AND GOT HIT ON THE DRIVERS SIDE BY A CEMENT TRUCK . I WAS PUT AT FAULT AND MY VEHICLE WAS TOTALED. NOW OUR INSURANCE IS GOING TO RISE SIGNIFICANTLY AND I HAVE AN ACCIDENT ON MY RECORD EVEN WHEN IT WAS NOT INTENTIONALLY MY FAULT.

05/16/2018
Components: ENGINE
Incident Date: 05/09/2018
Crash: No
Fire: No
Vehicle Identification Number: 3FA6P0HD2ER******
Summary

MY 2014 FUSION IS PERIODICALLY OVERHEATING. AFTER TAKING IT TO 2 DIFFERENT MECHANICS & NEITHER ONE BEING ABLE TO DETERMINE WHAT IS CAUSING IT I FOUND RECALL #17S09 INVOLVING THE SAME YR, MODEL & ASSEMBLY PLANT AS MY VEHICLE BUT ONLY INCLUDING 1.6L GTDI ENGINES. MY VEHICLE HAS A 1.5L GTDI & I BELIEVE IS BEING AFFECTED BY THE SAME ISSUE AS THE 1.6L MODELS THAT HAVE ALREADY BEEN RECALLED.

05/14/2018
Components: ELECTRICAL SYSTEM
Incident Date: 05/06/2018
Crash: No
Fire: No
Vehicle Identification Number: 3FA6P0HD3ER******
Summary

APRIL 13TH, 2018 APPROXIMATELY 4:45PM. PICKED UP MY KIDS FROM SCHOOL GET BACK INTO MY CAR, START IGNITION AND START DRIVING HOME FROM SCHOOL. AIR CONDITIONER STOPS WORKING, LOCKS LOCK, WINDOWS WON'T GO DOWN. THERE IS NO WAY TO GET AIR INTO THE CAR.I TOOK THE CAR TO PEORIA FORD ON APRIL 16, 2018 AND THEY HAD THE CAR 2 WEEKS AND 1 DAY AND REPLACED THE ELECTRONIC BOARD. I RECEIVED THE CAR BACK ON TUESDAY MAY 1ST. I DROVE THE CAR ON SUNDAY MAY 6TH TO TAKE MY KIDS TO THEIR FATHERS HOUSE. THE AIR CONDITIONING ONCE AGAIN WENT OUT WHILE DRIVING, DOORS AUTOMATICALLY LOCKED AND WINDOWS WOULDN'T ROLL DOWN. THE TEMPERATURE WAS 101 WHEN THIS HAPPENED. I DROVE IT HOME AND IT SAT IN MY DRIVEWAY UNTIL MONDAY, MAY 7TH. IT HAD TO BE TOWED TO THE DEALERSHIP AS IT WAS TO HOT TO DRIVE THAT DAY AND THE AIR CONDITIONING WOULD NOT WORK, WINDOWS WOULDN'T ROLL DOWN AND DOORS WOULD LOCK UPON DRIVING. THE RADIO ALSO GETS STUCK INTO HIGH VOLUME SO YOU HAVE TO TURN THE BLUE TOOTH ON TO GET SILENCE. THIS ALSO HAPPENED EARLY AUGUST 2017 AND THE ENGINE WAS REPLACED IN SEPTEMBER/OCTOBER 2017. THIS IS A DANGEROUS SITUATION AS THE ONLY WAY TO GET AIR TO ME AND MY CHILDREN IS TO STOP THE CAR AND GET OUT. THIS DOES NOT WORK WHEN YOU ARE IN HIGHWAY TRAFFIC. THIS HAPPENS BOTH STATIONARY AND DRIVING.

05/07/2018
Components: STEERING
Incident Date: 03/12/2018
Crash: No
Fire: No
Vehicle Identification Number: 3FA6P0H70ER******
Summary

TL* THE CONTACT OWNS A 2014 FORD FUSION. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 18V167000 (STEERING). THE CONTACT STATED THAT THE RECALL REPAIR WAS EXCEEDING A REASONABLE AMOUNT OF TIME. THE MANUFACTURER WAS NOTIFIED AND REFERRED THE CONTACT TO A LOCAL DEALER TO SCHEDULE A RECALL REPAIR APPOINTMENT. THE DEALER (LUTESVILLE FORD IN MARBLE HILL, MO, 573-723-1136) INFORMED THE CONTACT THAT THE PART WAS NOT AVAILABLE. THE CONTACT EXPERIENCED A STEERING FAILURE, BUT THE DETAILS WERE NOT PROVIDED. THE FAILURE MILEAGE WAS 60,500. PARTS DISTRIBUTION DISCONNECT.

05/07/2018
Components: STEERING
Incident Date: 07/05/2017
Crash: No
Fire: No
Vehicle Identification Number: 3FA6P0D94ER******
Summary

TL* THE CONTACT OWNS A 2014 FORD FUSION. WHILE DRIVING VARIOUS SPEEDS, THE STEERING WHEEL WOULD PULL TO THE RIGHT. THERE WERE NO WARNING INDICATORS ILLUMINATED. THE VEHICLE WAS TAKEN TO THE DEALER (SONIA'S AUTO SALES, 1448 GRAFTON ST, WORCESTER, MA 01604, (508) 581-2202) WHERE IT WAS DIAGNOSED THAT AN ALIGNMENT WAS NEEDED. THE VEHICLE WAS REPAIRED, BUT THE FAILURE RECURRED. THE VIN WAS INCLUDED IN NHTSA CAMPAIGN NUMBERS: 15V250000 (STEERING) AND 18V167000 (STEERING). THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 91,000.

04/28/2018
Components: ELECTRICAL SYSTEM
Incident Date: 03/03/2018
Crash: No
Fire: No
Summary

THE WIRING TO THE DIGITAL SCREEN HAS SHORTED OUT SOMEHOW NOW I HAVE TO GO SPEND A LOT OF MONEY ON A 3 YEAR OLD CAR WITH 72,000 MILES ON IT

04/25/2018
Components: STEERING,ELECTRONIC STABILITY CONTROL,SERVICE BRAKES
Incident Date: 04/25/2018
Crash: No
Fire: No
Vehicle Identification Number: 3FA6P0H75ER******
Summary

MAKING A RIGHT TURN, GOING 5-10 MILES PER HOUR AND ALL OF THE SUDDEN I GET A "SERVICE ADVANCETRAC" MESSAGE ALONG WITH "HILL ASSIST CHECK" "CHECK REAR PARKING SENSOR" AND IT APPEARED AN ABS LIGHT AND NO AIR BAGS.

04/24/2018
Components: ENGINE
Incident Date: 04/18/2018
Crash: No
Fire: No
Vehicle Identification Number: 3FA6P0H98ER******
Summary

VERY DANGEROUS SAFETY HAZARD WITH 2014 FORD FUSION. THERE ARE ISSUES WITH THE CAR STALLING ON ME. TYPICALLY IT HAPPENS WHEN I AM LEAVING A PARKING LOT OR GAS STATION, PULLING AWAY FROM A STOP SIGN/LIGHT, OR REVERSING FROM A PARKING SPOT AND SHIFTING BACK INTO DRIVE. IT WILL SPUTTER, THE RPM NEEDLE RAPIDLY FLUCTUATES ABOVE 1 AND UNDER 1, AND THEN WILL JUST GO TO 0. AT ALL TIMES I AM DRIVING AT LOW SPEEDS, BUT NUMEROUS TIMES I WAS EITHER DRIVING INTO A BUSY STREET OR IT STALLED IN AN INTERSECTION WHERE I OR OTHER PEOPLE COULD HAVE BEEN SERIOUSLY INJURED. THIS HAS HAPPENED ABOUT 3 TIMES IN THE LAST 4 WEEKS, BUT IT IS VERY RANDOM. ONE DAY IT HAPPENED ONE TIME AT AN INTERSECTION, THEN IT HAPPENED TWICE IN ONE EVENING IT WAS TO THE DEALERSHIP EACH TIME AND THEY SAID THEY COULD NOT FIND AN ISSUE BECAUSE THERE IS NO CODE. THERE IS NO ENGINE LIGHT ON, SO THEY SAID THEY CAN NOT DIAGNOSE THE PROBLEM. I SEARCHED NHTSA WEBSITE AND I AM NOT THE ONLY PERSON WHO REPORTS THIS PROBLEM. MY COWORKER ALSO HAS A 2014 FORD FUSION AND HAD THE SAME PROBLEM. CURRENTLY 28,000 MILES ON THE CAR. THIS NEEDS TO BE FIXED

04/18/2018
Components: ELECTRICAL SYSTEM
Incident Date: 04/16/2018
Crash: No
Fire: No
Vehicle Identification Number: 3FA6P0SU4ER******
Summary

WHILE ATTEMPTING TO CHARGE THE PARKED VEHICLE IN MY GARAGE, I PLUGGED IN THE 110-VOLT CHARGER THAT CAME WITH THE CAR INTO THE WALL BEFORE PLUGGING IT INTO THE VEHICLE. IT SPARKED AND NEARLY CAUSED A FIRE. UPON INSPECTION, IT WAS CLEAR THE PLUG WAS OVERHEATING OVER TIME AND CAUSED A SHORT IN THE WIRING ADJACENT TO THE PLUG. THE OEM OF THE UNIT WAS MADE BY CLIPPER CREEK. I REPORTED THIS ISSUE TO CLIPPER CREEK AS WELL.

04/17/2018
Components: STRUCTURE
Incident Date: 03/23/2018
Crash: No
Fire: No
Vehicle Identification Number: 3FA6P0H72ER******
Summary

2014 FORD FUSION MY CAR HAS HAD MANY RECALLS ALL OF THEM FIXED PROMPTLY MY PASSANGER SIDE DOOR WONT CLOSE THERE IS A RECALL FOR THIS PROBLEM BUT NOT FOR MY CAR IT IS A 2014 FUSION SITTING AND A STOP SIGN IN THIS LITTLE TOWN MY SON OPENS THE DOOR TO SPIT WHEN HE SHUTS IT WONT CLOSE

04/06/2018
Components: UNKNOWN OR OTHER
Incident Date: 03/31/2018
Crash: No
Fire: No
Vehicle Identification Number: 1FA6P0H72E5******
Summary

I PUT CAR IN PARK. WHEN I RESTARTED THE CAR I COULD NOT MOVE THE SHIFTER. LOOKED AT CAR DISPLAY AND IT SAID 'CAR NOT IN GEAR'. THE DIGITAL READ OUT SHOWED CAR IN PARK. I HAD IT TOWED TO DEALERSHIP FOR REPAIR. THEY SAID GEAR CABLE WAS BROKEN. COST ME $585 TO REPAIR. GEAR ON THE RADIO THAT TRUCKS AND SUV BEING RECALLED FOR SAME ISSUE AT NO COST. WHY WAS THE FUSION LEFT OFFF THIS RECALL?

04/06/2018
Components: ENGINE
Incident Date: 03/02/2018
Crash: No
Fire: No
Vehicle Identification Number: 3FA6P0LU4ER******
Summary

MY CAR WAS MAKING A LOAD NOISE SO I TOOK IT TO A MECHANIC WHO REFERRED ME TO THE DEALER BECAUSE OF THE COMPLEXITY OF THE VEHICLE. TOWED THE CAR TO MORGAN HILL FORD STORE IN MORGAN HILL CALIFORNIA AND WAS TOLD THAT THE ENGINE WAS NO GOOD, THAT THE MOTOR BOLTS DISLODGED AND MELTED CAUSING THE BOLTS TO SHRED; THE DEALER SERVICE PERSON RYAN ADVISED THAT THE SHREDDED METAL GOT INTO THE OIL AND WENT THROUGH MY ENTIRE ENGINE CAUSING THE ENGINE FAIL. MY CAR WAS ONLY 3.5 YEARS OLD, 90,000 MILES BUT FREQUENT OIL CHANGES WITH THE EXTENDED MAINTENANCE PACKAGE. THERE WAS NO HINT THAT THE CAR WAS HAVING ISSUES, NO ENGINE LIGHT, NOR THE CHECK OIL LIGHT. I HAVE A 2013 FORD FUSION THAT WAS RECALLED FOR FAULTY ENGINE BOLTS.

04/03/2018
Components: POWER TRAIN
Incident Date: 04/03/2018
Crash: No
Fire: No
Vehicle Identification Number: 1FA6P0H70E5******
Summary

WHILE IN MOTION, AUTOMATIC TRANSMISSION HESITATES TO SHIFT FROM 2ND GEAR TO 3RD GEAR. THIS OCCURS AT ALL TEMPERATURES AND SPEEDS. VEHICLE IS 2014 FUSION SE, 2.5L WITH SIX SPEED AUTOMATIC, HAS 13,500 MILES AS OF 4/3/18.

04/03/2018
Components: POWER TRAIN
Incident Date: 04/02/2018
Crash: No
Fire: No
Summary

TL* THE CONTACT OWNS A 2014 FORD FUSION. THE CONTACT STATED THAT THE CLUTCH WAS DEFECTIVE, WHICH MADE IT DIFFICULT TO SWITCH GEARS OCCASIONALLY. THERE WERE NO WARNING INDICATORS ILLUMINATED BEFORE OR AFTER THE FAILURE. THE VEHICLE WAS TAKEN TO ANGELA KRAUSE FORD LINCOLN (1575 MANSELL RD, ALPHARETTA, GA 30009), BUT WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE VIN WAS UNKNOWN. THE APPROXIMATE FAILURE MILEAGE WAS 56,000.

03/26/2018
Components: STEERING,SEAT BELTS
Incident Date: 11/30/2016
Crash: No
Fire: No
Vehicle Identification Number: 3FA6P0K91ER******
Summary

TL* THE CONTACT OWNS A 2014 FORD FUSION. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBERS: 18V167000 (STEERING) AND 16V875000 (SEAT BELTS) MONTHS AGO. THE REMEDY AND PARTS WERE NOT SUPPLIED FROM THE MANUFACTURER TO THE DEALER WITHIN A REASONABLE TIME FRAME. THE CONTACT WAS EXPERIENCING A FAILURE WITH THE STEERING WHEEL HAVING A LOOSE CONNECTION HOWEVER, A DEALER HAD NOT YET DIAGNOSED THE VEHICLE. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE AND THE CONTACT WAS WAITING FOR THE REMEDY AND PARTS TO RECEIVE BOTH RECALL REPAIRS. THE VEHICLE WAS NOT INCLUDED IN NHTSA ACTION NUMBER: PE17007 (STEERING). THE FAILURE MILEAGE WAS NOT AVAILABLE. PARTS DISTRIBUTION DISCONNECT FOR NHTSA CAMPAIGN NUMBER: 16V875000 (SEAT BELTS). VIN TOOL CONFIRMS PARTS NOT AVAILABLE FOR NHTSA CAMPAIGN NUMBER: 18V167000 (STEERING).

03/25/2018
Components: VEHICLE SPEED CONTROL
Incident Date: 03/19/2018
Crash: No
Fire: No
Vehicle Identification Number: 1FA6POHD6E5******
Summary

HAVING PROBLEMS WITH CAR NOT GETTING UP TO SPEED

03/22/2018
Components: SEAT BELTS
Incident Date: 03/22/2018
Crash: No
Fire: No
Vehicle Identification Number: 1FA6P0G79E5******
Summary

TL* THE CONTACT OWNS A 2014 FORD FUSION. THE CONTACT RECEIVED A RECALL NOTICE FOR NHTSA CAMPAIGN NUMBER: 16V875000 (SEAT BELTS). THE PARTS TO DO THE REPAIR WERE UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR AS THE RECALL NOTICE WAS RECEIVED OVER A YEAR AGO. THE DEALER AND MANUFACTURER WERE NOT CONTACTED. THE CONTACT HAD NOT EXPERIENCED A FAILURE. PARTS DISTRIBUTION DISCONNECT.

03/21/2018
Components: STEERING,SEAT BELTS,LATCHES/LOCKS/LINKAGES
Incident Date: 05/12/2015
Crash: No
Fire: No
Vehicle Identification Number: 3FA6P0HD1ER******
Summary

TL* THE CONTACT OWNS A 2014 FORD FUSION. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBERS: 15V246000(LATCHES/LOCKS/LINKAGES), 16V875000 (SEAT BELTS), AND 18V167000(STEERING). THE PARTS TO DO THE REPAIR WERE UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. JIM TIDWELL FORD (2205 BARRETT LAKES BLVD, KENNESAW, GA) WAS CONTACTED AND CONFIRMED THAT THE PARTS WERE NOT AVAILABLE FOR THE RECALL REMEDY. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE AND WAS NOT ABLE TO CONFIRM WHEN THE PARTS WERE TO BECOME AVAILABLE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. PARTS DISTRIBUTION DISCONNECT. *TT *JS

03/18/2018
Components: ELECTRICAL SYSTEM
Incident Date: 01/23/2018
Crash: No
Fire: No
Vehicle Identification Number: 3FA6P0HR7ER******
Summary

MY 2014 FUSION HAD ABOUT 47,000 MILES WHEN IT SUDDENLY LOST POWER TO ALL BUT THE IGNITION AND LIGHTS. AFTER ATTEMPTING TO FIND THE REASON AT 2 DEALERSHIPS IT WAS FOUND THAT THE WIRING HARNESS THAT LEADS TO THE BCM MODULE WAS IMPROPERLY INSTALLED AND IT BASICALLY BROKE. THE WIRING HARNESS WAS ON BACK ORDER OVER 35 DAYS SINCE APPARENTLY THERE ARE MANY MORE OF THESE PROBLEMS ON THE 2014 FUSION ASSEMBLED AT THIS PLANT. THE REPAIR FOR THIS FORD-BUILT ISSUE WAS $2,655.03 AND FORD BASICALLY TOLD ME TO STICK IT WHEN ASKED FOR A RENTAL OR LOANER CAR WHILE MY CAR WAS IMMOBILIZED FOR 40 DAYS. AUTO RENTAL WAS ANOTHER $1,000 FOR THE MONTH. FORD CS REPS IN DEARBORN BASICALLY SCOFFED AT ANY ATTEMPT TO HAVE MERCY ON ME AND INCREASED THE PART PRICE SINCE IT WAS HARD TO FIND. I'M SURE THERE ARE MANY MORE IMMOBILIZED FUSION'S, OR MANY THAT SOON WILL BE. THE CAR ALSO HAS AN ALIGNMENT ISSUE THAT CANNOT BE CORRECTED EVEN THOUGH THE CAR HAS NEVER BEEN STRUCK. IT "FEATHERS" THE REAR TIRES QUICKLY AND I'VE GONE THROUGH 2 SETS OF 50,000 MILE TIRES IN 30,000 MILES. NEVER WOULD I TELL ANYONE TO OWN SUCH A FINE VEHICLE.

03/14/2018
Components: SEAT BELTS
Incident Date: 01/05/2017
Crash: No
Fire: No
Summary

TL* THE CONTACT OWNS A 2014 FORD FUSION. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 16V875000 (SEAT BELTS); HOWEVER, THE PARTS TO DO THE REPAIR WERE UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. PEACOCK FORD IN MAITLAND, FL WAS CONTACTED AND CONFIRMED THAT THE PARTS WERE NOT AVAILABLE FOR THE RECALL REMEDY. THE MANUFACTURER WAS NOT MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. THE VIN WAS NOT PROVIDED.

03/13/2018
Components: STEERING
Incident Date: 02/22/2018
Crash: No
Fire: No
Vehicle Identification Number: 3FA6P0HD4ER******
Summary

WHILE DRIVING ON INTERSTATE STEERING WHEEL CAME LOSE AND CAR VEERED OFF INTERSTATE. I REGAINED CONTROL BUT STEERING WHEEL IS STILL LOSE. STEERING IS STILL LOSE AS REPAIRS WILL COST IS BEYOND MY MEANS AT THIS MOMENT.

03/09/2018
Components: WHEELS
Incident Date: 03/08/2018
Crash: Yes
Fire: No
Vehicle Identification Number: 3FA6P0H9XER******
Summary

MY TIRES CONSTANTLY SEEM LIKE THEY SLIDE WHEN THE ROADS ARE MOIST, ALTHOUGH I HAVE TAKEN THE CAR TO THE DEALERSHIP AND THEY SAY THE TREAD ON THE TIRES IS FINE. ON THURSDAY, MARCH 9, 2018 I WAS COMING INTO WORK AND THERE WAS A LIGHT LAYER OF SNOW ON THE GROUND I HIT THE BRAKES AS I TURNED THE CORNER OF A PARKING LOT AND THE CAR WOULD NOT STOP. TO AVOID HITTING A TREE I HAD TO TURN THE STEERING WHEEL CAUSING A BREAK IN THE WHEEL, NEED FOR A WHEEL ALIGNMENT AND A NEW RIGHT FRONT BEARING, $903.42 WORTH OF DAMAGE. I CHECKED TO SEE IF THERE WAS ICE OF SOME SORT BUT THERE WAS NOTHING.

03/09/2018
Components: POWER TRAIN,ELECTRICAL SYSTEM,ENGINE
Incident Date: 02/20/2018
Crash: No
Fire: No
Vehicle Identification Number: 3FA6POH93ER******
Summary

THIS CAR JUST FELL APART AT 130000 MILES. THE PURGE VALVE FAILED 3 TIMES. THE ABS SPEED SENSOR PIGTAIL FAILED. THE ENTIRE PCM UNIT BOARD SHORTED UN REPAIRABLE. THE MAP SENSOR FAILED. FORD HAS CHARGED ME 3 TIMES FOR DIAGNOSIS AS FAILURES WERE LESS THEN 4 DAYS APART SO TOWED BACK EACH TIME. A PCM COMPLETE FAILURE ON A CAR NOT EVEN 4 YEARS OLD WITH ONLY 130000 MILES IS AN ISSUE AS THEY WANT AROUND $1000 FOR REPLACEMENT WHEN IT SHOULD NOT BE FAILING. ADD IN ALL THE PREVIOUS RECALLS THIS CAR HAS BEEN A LEMON FROM THE START. I AM A LONG TIME FORD BUYER BUT THIS HAS SOURED ME. THE ABS PIG TAIL TRIGGERED ALL SAFETY LIGHTS DROPS POWER STEERING AND POOR BRAKING.

03/08/2018
Components: STEERING
Incident Date: 03/06/2018
Crash: No
Fire: No
Vehicle Identification Number: 3FA6P0HD7ER******
Summary

TL* THE CONTACT OWNS A 2014 FORD FUSION. WHILE DRIVING APPROXIMATELY 45 MPH, THE STEERING WHEEL BECAME VERY LOOSE. THERE WERE NO WARNING INDICATORS ILLUMINATED. THE CONTACT DROVE THE VEHICLE VERY SLOWLY TO THE DEALER (RODMAN FORD IN FOXBORO, MASSACHUSETTS) WHERE IT WAS DIAGNOSED THAT THE CENTER SCREW OF THE STEERING COLUMN FAILED AND NEEDED REPLACEMENT. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 120,000.

03/06/2018
Components: STEERING
Incident Date: 03/05/2018
Crash: No
Fire: No
Vehicle Identification Number: 3FA6P0H74ER******
Summary

TL* THE CONTACT OWNS A 2014 FORD FUSION. WHILE ENTERING THE VEHICLE, THE CONTACT'S KNEE BUMPED THE STEERING WHEEL AND THE STEERING WHEEL BECAME DETACHED. THE CONTACT TOOK THE VEHICLE TO NEWBERG FORD (3900 PORTLAND RD, NEWBERG, OR 97132, (503) 538-2171) WHERE THE CONTACT WAS INFORMED THAT THE STEERING MODULE NEEDED TO BE REPLACED. IT WAS UNKNOWN IF THE MANUFACTURER WAS CONTACTED. THE FAILURE MILEAGE WAS 62,000.

03/02/2018
Components: ENGINE,FUEL/PROPULSION SYSTEM
Incident Date: 02/28/2018
Crash: No
Fire: No
Vehicle Identification Number: 3FA6P0H90ER******
Summary

WHILE DRIVING IN TRAFFIC THE VEHICLE WOULD STALL, NECESSITATING RE-START AND NORMAL OPERATION. REPLACEMENT OF PART # BU5Z*9F972*B SENSOR FIXED THE PROBLEM.

03/01/2018
Components: POWER TRAIN,ELECTRICAL SYSTEM,EQUIPMENT
Incident Date: 03/01/2018
Crash: No
Fire: No
Vehicle Identification Number: 3FA6P0HR4ER******
Summary

2014 FORD FUSION. CONSUMER WRITES IN REGARDS TO EMERGENCY BRAKE INTERMITTENTLY DISENGAGES WHILE VEHICLE MANUAL TRANSMISSION IDLES IN NEUTRAL. *SMD THE CONSUMER STATED THE DRIVER'S SIDE SEAT WARMER POWER ON BY IT'S SELF. THE NAVIGATION SYSTEM DASH DISPLAY FAILED TO ALLOW DATA ENTRY. *JS

03/01/2018
Components: STEERING,ELECTRICAL SYSTEM,UNKNOWN OR OTHER
Incident Date: 02/26/2018
Crash: Yes
Fire: No
Vehicle Identification Number: 3FA6P0H92ER******
Summary

I PURCHASED A NEW-TO-ME 2014 FORD FUSION FROM GERMAIN FORD IN COLUMBUS OHIO ON 2/2/18. ON THE 2ND DAY I HAD THE CAR THERE WAS A LIGHT SNOW STORM, A FEW INCHES, I AM A WONDERFUL DRIVER WITH A CLEAN RECORD. I WENT TO PULL OUT OF MY STREET AND I LOST CONTROL OF THE CAR. I THOUGHT IT WAS ICE UNTIL I STOPPED AT A LIGHT & MY WHEELS STARTED SPINNING AND I COULD HARDLY MAINTAIN CONTROL. I FELT LIKE THE STEERING WHEEL WAS TAKING OVER AND I WAS FIGHTING IT AS I KEPT SLIDING. THIS WENT ON THE ENTIRE TWO MILES TO WORK. I'D NEVER BEEN MORE TERRIFIED. I'VE DRIVEN IN SNOW AND ICE FOR 20 YEARS AND THIS IS MY 6TH FORD AND I HAD NEVER BEEN SO AFRAID OF A CAR. I THOUGHT MAYBE IT WAS A ONE TIME ISSUE, MAYBE IT REALLY WAS JUST A STRANGE ONE TIME THING? BUT ON SUNDAY 3/25/18 IT WAS RAINING HERE IN COLUMBUS AND I WAS DRIVING ABOUT 40-45 MPH ON A WET ROAD AND MY CAR STARTED ACTING LIKE IT DID IN THE SNOW, BUT THIS TIME I LOST TOTAL CONTROL OF THE CAR TC CAME ON AND ONCE AGAIN I COULD NOT CONTROL MY CAR AND THE WHEEL JERKED TO THE RIGHT CAUSING US TO SPIN OUT OF CONTROL. THE BACK PASSENGER TIRE HIT A CURB, WE SPUN AROUND AND THE FRONT PASSENGER SIDE HIT THE CURB AND WE WENT INTO A GRASSY AREA COMING PRETTY CLOSE TO A POLE AND AN APARTMENT BLDG. I ENDED UP WITH A FLAT TIRE, BENT RIM, I NEEDED AN ALIGNMENT, THE PAINT IS SCRATCHED UNDER MY CAR, AND I NEED A NEW BARING ON THE FRONT DRIVERS SIDE. ALSO - I FOUND OUT THERE WAS AROUND 5 INCHES OF WATER IN MY TRUNK DUE TO A BROKEN SEAL. I HAD THE CAR TOWED TO THE DEALER & I BEGGED THEM TO FIGURE OUT WHAT'S WRONG. RIGHT NOW THEY CLAIM NOTHING IS WRONG BUT THEY ARE FIXING THE LEAK & THE DAMAGE. I PAID FOR A NEW TIRE. I AM BEYOND TERRIFIED TO DRIVE THE CAR AGAIN. I HAVE NEVER LOST CONTROL OF A CAR BEFORE AND NOW I HAVE IN THIS CAR - TWICE IN LESS THAN A MONTH. SOMETHING IS VERY VERY WRONG. THANK YOU FOR ANY HELP OR SUGGESTIONS. I JUST WANT A SAFE CAR.

02/26/2018
Components: SEAT BELTS,UNKNOWN OR OTHER
Incident Date: 02/23/2018
Crash: No
Fire: No
Vehicle Identification Number: 3FA6P0K9XER******
Summary

MY VEHICLE KEEP STALLING AND CUTTING OFF MID DRIVING. ITS HAPPENED ON TBE EXPRESSWAY AND MID MOTION ON THE REGULAR STREET.AFTER I RESTART THE CAR, IT STALLS BUT START BACK UP. SOMETIMES IT DRIVES PERFECTLY FINE, OTHER TIMES IT SHUTS DOWN IN THE MIST OF DRIVING, SOME DAYS THE ENGINE LIGHT COMES ON AND OTHER TIMES THERE IS NO WARNING LIGHTS ON. THIS HAS BEEN HAPPENING OFF AND ON FOR MONTHS. ITS BEEN HARD TO GET A DIAGNOSIS SINCE THE ENGINE LIGHT COMES AND GO. MY BACK MIDDLE SEATBELT IS STUCK. IT APPEARS TO BE LOCKED UNDERNEATH THE SEAT.

02/24/2018
Components: ELECTRICAL SYSTEM,UNKNOWN OR OTHER,ELECTRONIC STABILITY CONTROL
Incident Date: 09/23/2016
Crash: No
Fire: No
Vehicle Identification Number: 3FA6P0H73ER******
Summary

I HAD LEASED A 2014 FORD FUSION BACK IN 2014, HAD EVERY INTENTION IN PURCHASING THE VEHICLE, A COUPLE WEEKS BEFORE MY LEASE WAS TO END I WAS EXPERIENCING ELECTRICAL/DEFECT ISSUES IN SEPTEMBER 2016, ALL MY LOCKS, AIR/HEAT, WINDOWS WOULD SHUT OFF AS I WAS DRIVING AND IT WAS SLOWLY DRAINING MY BATTERY. I MADE DOZENS AND DOZENS OF PHONE CALLS TO FORD CORPORATION/CUSTOMER SERVICE ASKING FOR HELP, AND INFORMING THEM THE VEHICLE WAS NOT SAFE TO DRIVE (MAILED THEM EVIDENCE OF MY ISSUES). TOOK IT TO THE DEALERSHIP AT TOM HOLZER FORD, AFTER MANY ATTEMPTS MADE TO REPAIR MY VEHICLE THEY STILL COULD NOT REPAIR MY VEHICLE PROPERLY, I SPENT $400.00 TO REPAIR MY VEHICLE AND I WAS STILL LEFT WITH THE SAME ISSUES LISTED ABOVE. WHEN I ARRIVED AT THE DEALERSHIP FOR THE THIRD TIME THEY TRIED TO CHANGE THEIR STORY AND CLAIM I HAD A NEW PROBLEM TO AVOID PAYING TO HAVE MY VEHICLE FIXED AND AVOID USING THE "GOOD WILL WARRANTY". INSTEAD I WAS LEFT DRAINING MY SAVINGS TO REPAIR MY VEHICLE AND MISS WORK SINCE MY VEHICLE WAS UNSAFE TO DRIVE. I ALSO NOTICED OTHER CUSTOMERS WHO HAD A 2014 FORD FUSION HAD THE SAME ISSUES AS I DID, AND INSTEAD OF CONTACTING NATIONAL HIGHWAY TRAFFIC SAFETY ADMINISTRATION , THEY WENT ON CARCOMPLAINTS.COM. PLEASE VIEW MY ATTACHED DOCUMENTS RELATING TO THE ISSUES THAT I HAD WITH MY 2014 FORD FUSION. IF POSSIBLE I WOULD LIKE A INVESTIGATION MADE FOR A POSSIBLE RECALL, AND FINES AND PENALTIES IMPOSED IF NEEDED. LASTLY, FORD HAD SOLD MY 2014 FORD FUSION TO ANOTHER BUYER, I HAD NO IDEA IF THE BUYER WAS DISCLOSED OF MY ISSUES THAT I HAD. ON MYVEHICLEHISTORY.COM, IT STATES THAT "NO PROBLEMS" WERE REPORTED WHICH IS FALSE, SINCE I SUBMITTED ALL MY EVIDENCE TO FORD CORPORATION AND NOTHING WAS DONE. *JS

02/22/2018
Components: STEERING,ELECTRONIC STABILITY CONTROL
Incident Date: 02/19/2018
Crash: No
Fire: No
Vehicle Identification Number: 1FA6P0H75E5******
Summary

STEERING DIFFICULT. HILLSIDE ASSIST DEACTIVATED. ANTILOCK BRAKES LIGHT ON. STABILITY CONTROL LIGHT ON. HAPPENED DRIVING IN WET CONDITIONS AT 55MPH ON COUNTY HIGHWAY. NO BUMPS OR CURVES. LIGHTS ILLUMINATED. AT THE SAME TIME STEERING BECAME HARDER AND A LESS RESPONSIVE

02/20/2018
Components: UNKNOWN OR OTHER
Incident Date: 10/17/2017
Crash: No
Fire: No
Vehicle Identification Number: 3FA6P0H93ER******
Summary

STARTING IN OCTOBER 2017, IMMEDIATELY AFTER I UPDATED THE SYNC SOFTWARE IN MY CAR, THE INTEGRATION BETWEEN MY IPHONE AND MY CAR STOPPED WORKING. PREVIOUSLY I COULD SAY "HEY, SIRI!" AND THE CAR WOULD ACTIVATE MY CAR'S MICROPHONE SO THAT THE PHONE COULD HEAR MY COMMANDS. AFTER THE UPDATE I CANNOT TALK TO MY PHONE BECAUSE THE CAR DOES NOT ACTIVATE ITS MIC AND THE PHONE MIC IS COVERED BY THE CRADLE. WHEN I CONTACTED FORD RECENTLY I WAS TOLD THAT FORD HAS REMOVED THIS FEATURE BECAUSE "THE CAR HAS ITS OWN VOICE RECOGNITION SYSTEM" (SYNC) AND THAT FORD DOES NOT SUPPORT REVERTING TO THE PREVIOUS VERSION OF THE SYNC FIRMWARE. CLEARLY FORD WANTS TO "OWN" THE CUSTOMER BUY REMOVING INTEGRATION WITH PHONE VOICE FEATURES. THIS IS A SAFETY ISSUE BECAUSE I CANNOT NO LONGER ACCESS PHONE FEATURES NOT SUPPORTED BY SYNC HANDS-FREE. CARS WITH ADVANCED ELECTRONICS ARE ALREADY KNOWN TO BE A SAFETY HAZARD AND THIS MAKES IT WORSE. THIS CHANGE WAS DONE WITHOUT MY KNOWLEDGE OR CONSENT, WHICH IS A SEPARATE ISSUE, WHICH I WILL PURSUE WITH THE FTC.

02/20/2018
Components: FUEL SYSTEM, GASOLINE,ENGINE
Incident Date: 02/12/2018
Crash: No
Fire: No
Vehicle Identification Number: 3FA6P0K95ER******
Summary

MY CAR STARTED STALLING AFTER EVERY GAS UP, FOUND IT TO BE THIS PART FORD OEM EMISSION SYSTEM-HOSE ASSEMBLY DG9Z9D289D* I HAVE TRIED TO GET THIS PART BUT I AM TOLD IT IS ON BACK ORDER FROM FORD AND THEY WON'T START SENDING THESE OUT UNTIL MARCH OF 2018 - THIS ISSUE CAUSES PRESSURE IN MY GAS TANK SO MUCH THAT THE PRESSURE MAKES A LOUD NOISE COMING FROM THE TANK AND IF YOU PRESS OPEN THE CAP LESS GAS INPUT IT RELEASES PRESSURE LOUDLY - SECONDLY WHEN THIS HAPPENS THE CAR WILL NOT IDLE AND STALLS OUT WHEN YOU LET OFF THE GAS - ON THE HIGHWAY AND EVERYWHERE WHEN YOU LET OF THE GAS!!!AND WON'T RE-START UNTIL AFTER 4 OR MORE TRIES. THIS IS DANGEROUS!!!! IS MY GAS TANK GOING TO EXPLODE!!! OR WILL I DIE AFTER SOMEONE HITS ME WHEN IT STALLS OUT? *TT THE CONSUMER STATED THAT SHE REPLACED EVAPORATIVE PURGE VALVE AND IT CORRECTED. *TR

02/15/2018
Components: STEERING
Incident Date: 01/09/2018
Crash: No
Fire: No
Vehicle Identification Number: 1FA6P0HD6E5******
Summary

STEERING WHEEL IS LOOSE AND FEELS LIKE IT WILL COME OFF.

02/14/2018
Components: STEERING
Incident Date: 02/11/2018
Crash: No
Fire: No
Vehicle Identification Number: 3FA6P0H74ER******
Summary

POWER STEERING FAILED WHILE I WAS DRIVING, AND I WAS ALMOST HIT HEAD-ON BECAUSE I COULDN'T TURN MY VEHICLE. I WAS DRIVING ON A CITY STREET AT THE TIME.

02/12/2018
Components: STEERING,AIR BAGS
Incident Date: 01/14/2015
Crash: Yes
Fire: No
Vehicle Identification Number: 3FA6P0H90ER******
Summary

TL* THE CONTACT RENTED A 2014 FORD FUSION. WHILE THE CONTACT WAS DRIVING SOUTHBOUND AT APPROXIMATELY 35 MPH, ANOTHER VEHICLE TRAVELING NORTHBOUND MADE A U-TURN AND CRASHED INTO THE FRONT OF THE VEHICLE. THE FRONT DRIVER AND PASSENGER AIR BAGS, AND SIDE PASSENGER AIR BAGS DEPLOYED AND EMITTED A SUBSTANCE AND DEBRIS. THE CONTACT'S VEHICLE WAS SPUN AROUND. A POLICE REPORT WAS FILED. THE CONTACT SUSTAINED FACIAL INJURIES, BRUISES TO THE BODY, AND A CONCUSSION, WHICH REQUIRED MEDICAL TREATMENT. THE LEFT SIDE OF THE CONTACT'S FACE WAS BRUISED WHEN THE AIR BAG DEPLOYED WITH FORCE FROM THE STEERING WHEEL. THE FRONT PASSENGER SIDE AIR BAG AND FRONT PASSENGER SIDE DOOR AIR BAGS DEPLOYED. THE VEHICLE WAS INCLUDED IN NHTSA CAMPAIGN NUMBER: 16V875000 (AIR BAGS). A DEALER WAS NOT CONTACTED. THE MANUFACTURER WAS LATER NOTIFIED OF THE CRASH. THE FAILURE MILEAGE WAS NOT AVAILABLE. *TT

02/08/2018
Components: POWER TRAIN,ENGINE,FUEL/PROPULSION SYSTEM
Incident Date: 02/07/2018
Crash: No
Fire: No
Vehicle Identification Number: 3FA6P0HD8ER******
Summary

VERY DANGEROUS SAFETY HAZARD WITH MY 2014 FORD FUSION. I HAVE BEEN HAVING ISSUES WITH MY CAR STALLING ON ME. TYPICALLY IT HAPPENS WHEN I AM LEAVING A PARKING LOT OR GAS STATION, PULLING AWAY FROM A STOP SIGN/LIGHT, OR REVERSING FROM A PARKING SPOT AND SHIFTING BACK INTO DRIVE. IT WILL SPUTTER, THE RPM NEEDLE RAPIDLY FLUCTUATES ABOVE 1 AND UNDER 1, AND THEN WILL JUST GO TO 0. AT ALL TIMES I AM DRIVING AT LOW SPEEDS, BUT NUMEROUS TIMES I WAS EITHER DRIVING INTO A BUSY STREET OR IT STALLED IN AN INTERSECTION WHERE I OR OTHER PEOPLE COULD HAVE BEEN SERIOUSLY INJURED. THIS HAS HAPPENED ABOUT 10 TIMES IN THE LAST 2 WEEKS, BUT IT IS VERY RANDOM. SOME DAYS WILL GO BY WITHOUT A HITCH AND OTHER DAYS IT WILL HAPPEN 2 OR 3 TIMES. MOST OF THE TIME WHEN IT HAPPENS, IT HAPPENS AGAIN RIGHT AFTER. SO I WILL PUT THE CAR IN PARK, COMPLETELY SHUT IT OFF, AND TURN IT BACK ON, IT WILL DRIVE FOR LIKE 5-10FT AND THEN DO IT AGAIN. I TOOK IT TO THE DEALERSHIP, AND THEY SAID THEY COULD NOT FIND AN ISSUE. THE DID A FEW TEST DRIVES AND LET IT SIT AND RUN FOR AWHILE, AND THE CAR DIDN'T STALL. THERE IS NO ENGINE LIGHT ON, SO THEY SAID THEY CAN NOT DIAGNOSE THE PROBLEM, UNLESS THEY SEE IT FOR THEMSELVES. THIS IS VERY CONCERNING TO ME AS I AM SCARED TO DRIVE, KNOWING THAT IT COULD STALL AND I COULD GET IN AN ACCIDENT. I ALSO DRIVE FOR A RIDE SHARING COMPANY, AND IT IS TOO RISKY FOR ME TO PICK UP PASSENGERS KNOWING SOMETHING COULD HAPPEN, AND I WOULD BE RESPONSIBLE. THIS ISSUE NEEDS TO BE ADDRESSED RIGHT AWAY AS I KNOW I AM NOT THE ONLY ONE HAVING THIS PROBLEM, WHICH MEANS THERE A A NUMBER OF FAULTY CARS ON THE ROAD THAT CAN JUST STALL OUT AT ANY MOMENT AND CAUSE FATAL ACCIDENTS. I AM SCARED TO DRIVE THIS CAR! THIS HAS BEEN AN ON-GOING ISSUE THAT HAS GRADUALLY GOTTEN WORSE, AND THANKFULLY I HAVE MANAGED TO STAY ACCIDENT FREE. (I HAVE ATTACHED OTHER COMPLAINTS)

02/06/2018
Components: STEERING,ELECTRONIC STABILITY CONTROL
Incident Date: 02/05/2018
Crash: No
Fire: No
Vehicle Identification Number: 3FA6P0H75ER******
Summary

WHILE WIFE WAS DRIVING TO WORK SHE LOST POWER STEERING, THANK GOODNESS SHE WAS OFF THE HIGHWAY

02/03/2018
Components: ELECTRICAL SYSTEM,ENGINE,FUEL/PROPULSION SYSTEM
Incident Date: 10/01/2017
Crash: No
Fire: No
Vehicle Identification Number: 3FA6P0K98ER******
Summary

WHEN TURNING ON THE CAR AND ACTUALLY TAKING OFF DRIVING THE CAR WILL STOP/ SHUT OFF ALL BY ITSELF AND I HAVE TO RESTART IT, WHILE DRIVING. THE STEERING WHEEL WILL PULL OR JERK WHILE DRIVING. I HAVE HAD MY CAR LOOKED AT TWICE. CHANGED THE BATTERY AND STILL CAN'T FIGURE OUT WHY IT DOES IT.

01/31/2018
Components: STEERING,ELECTRICAL SYSTEM,ELECTRONIC STABILITY CONTROL,TRACTION CONTROL SYSTEM
Incident Date: 12/30/2017
Crash: No
Fire: No
Vehicle Identification Number: 3FA6P0G79ER******
Summary

TL* THE CONTACT OWNS A 2014 FORD FUSION. WHILE DRIVING 30 MPH, THE TRACTION CONTROL, POWER STEERING FAIL ASSIST SERVICE REQUIRED, AND HILL START ASSIST NOT AVAILABLE WARNING INDICATORS ILLUMINATED. THE LOCAL DEALER WAS NOT CONTACTED. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 103,000.

01/29/2018
Components: VISIBILITY/WIPER
Incident Date: 01/29/2018
Crash: No
Fire: No
Vehicle Identification Number: 3FA6P0LU1ER******
Summary

WIPER BLADES HAVE DISCONNECTED FROM THE WIPER ARM WHILE IN USE, ON FIVE SEPARATE OCCASIONS. I'VE USED MULTIPLE BRANDS, INSTALLED BY SERVICE PROFESSIONALS AT FORD, PEP BOYS AND ADVANCE AUTO PARTS, AND THE PROBLEM HAS REPEATED. COWORKER WITH 2015 FORD FUSION HAS HAD SIMILAR PROBLEM WITH ORIGINAL BLADES. PROBLEM HAS OCCURRED AT HIGHWAY SPEEDS, LOW SPEEDS AND WHILE STOPPED AT TRAFFIC LIGHT.

01/26/2018
Components: STEERING
Incident Date: 01/25/2018
Crash: No
Fire: No
Vehicle Identification Number: 3FA6P0H72ER******
Summary

ONCE I REACHED ABOUT 47,000 MILE I EXPERIENCED A PROBLEM WITH MY STEERING WHERE AT LOW SPEEDS IT BECAUSE EXTREMELY DIFFICULT TO MOVE MY STEERING WHEEL. OTHER FORD FUSIONS HAD A RECALL FOR A BOLT THAT WOULD CORRODE FROM ROAD SALT OR WATER AND THAT IS WHAT HAS OCCURRED BUT THIS SPECIFIC MODEL WAS NOT INCLUDED IN THE RECALL SO I NOW NEED TO PAY FOR T WHICH STINKS. THE BOLT WAS CORRODED THOUGH MOST LIKELY FROM ROAD SALT SINCE IT IS WINTER.

01/24/2018
Components: VISIBILITY/WIPER
Incident Date: 01/23/2018
Crash: No
Fire: No
Vehicle Identification Number: 3FA6P0HD4ER******
Summary

WINDSHIELD WIPERS DO NOT GO FAST ENOUGH TO CLEAR WINDSHIELD AND VISABILITY IT NIL. THIS IS A DISASTER IN THE MAKING, EVERY TIME IT RAINS AT A MODERATE PACE OR MORE, I HAVE TO PULL OFF THE ROAD AND WAIT FOR THE RAIN TO LET UP. ONCE I WAS ON A COUNTRY ROAD AND WAS ALMOST REAR ENDED. FORD NEEDS TO REPLACE THE MOTOR TO INCREASE SPEED OR DO SOMETHING ELSE BEFORE SOMEONE DIES

01/20/2018
Components: STEERING
Incident Date: 01/20/2017
Crash: No
Fire: No
Vehicle Identification Number: 3FA6P0H73ER******
Summary

IT WILL NOT LET ME TURN. IT IS VERY HARD TO TURN LEFT OR RIGHT

01/18/2018
Components: STEERING
Incident Date: 01/13/2018
Crash: No
Fire: No
Vehicle Identification Number: 3FA6P0HD3ER******
Summary

ELECTRIC POWER STEERING SYSTEM FAILED, MAKING THE CAR RANGE FROM BEING DIFFICULT TO STEER TO NOT BEING ABLE TO STEER AT ALL. THE STEERING WHEEL WAS COMPLETELY LOCKED AND WOULD NOT TURN. LUCKILY I WAS PARKED IN MY DRIVEWAY WHEN THIS OCCURRED. IN TIMER LEADING UP TO THIS THE STEERING WOULD SOMETIMES TAKE ON A HEAVIER THAN NORMAL CHARACTERISTIC AND BE NOTCHY. I WOULD ALSO SOMETIMES HEAR A WHINING NOISE WHEN TURNING. ALL OF THIS WAS LEADING UP TO A TOTAL FAILURE WHICH THANKFULLY OCCURRED IN MY DRIVEWAY.

01/15/2018
Components: WHEELS
Incident Date: 02/14/2014
Crash: No
Fire: No
Vehicle Identification Number: 3FA6POHD6ER******
Summary

OUR 2014 FORD FUSION HAS ALWAYS HAD AN OFF BALANCE FEEL WHEN DRIVING IT. IT FEELS LIKE THE WHEELS ON THE BACK END ARE SERIOUSLY OUT OF BALANCE, ALIGNMENT AND FEELS LIKE IT ALL OF A SUDDEN WILL PULL TO ONE SIDE WHEN DRIVING OVER 55 MPH. KEEPS EATING TIRES. HAVE HAD 10 TIRES ON IT SINCE 2014 AND HAS 79,000 MILES ON IT. WE ONLY DRIVE GOOD HIGHWAYS. THE COMPANY HAS REPORTED THE ALIGNMENT IS FINE. BETWEEN THE BELTS BREAKING ON THE TIRES AND THE CAR, I CAN'T WAIT TO PAY IT OFF TO TRADE IT IN. SCARES ME TO DRIVE IT. THIS HAS BEEN ON ONGOING PROBLEM WITH THE CARE SINCE WE GOT IT, SO THE DATE I HAVE TO CLICK DOESN'T EXPLAIN THAT IT IS ONGOING.

01/11/2018
Components: POWER TRAIN,ENGINE
Incident Date: 12/01/2017
Crash: No
Fire: No
Vehicle Identification Number: 3FA6P0K92ER******
Summary

TL* THE CONTACT OWNS A 2014 FORD FUSION. WHILE DRIVING AT ANY SPEED, THE GEAR DID NOT SHIFT SMOOTHLY AND THE CHECK ENGINE INDICATOR ILLUMINATED OFF AND ON. THE VEHICLE WAS TAKEN TO CORNERSTONE FORD CHRYSLER DODGE JEEP RAM (17219 US 10 NW, ELK RIVER, MN 55330) WHERE IT WAS DIAGNOSED THAT THE TRANSMISSION NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS APPROXIMATELY 70,000.

01/10/2018
Components: SEAT BELTS
Incident Date: 11/16/2016
Crash: No
Fire: No
Vehicle Identification Number: 1FA6P0H71E5******
Summary

TL* THE CONTACT OWNS A 2014 FORD FUSION. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 16V875000 (SEAT BELTS); HOWEVER, THE PARTS TO DO THE REPAIR WERE UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. FUTURE FORD LINCOLN (650 AUTOMALL DR, ROSEVILLE, CA) WAS CONTACTED AND CONFIRMED THAT THE PARTS WERE NOT AVAILABLE FOR THE RECALL REMEDY. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE AND WAS NOT ABLE TO CONFIRM WHEN THE PARTS WERE TO BECOME AVAILABLE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.

01/10/2018
Components: POWER TRAIN,UNKNOWN OR OTHER
Incident Date: 11/17/2017
Crash: No
Fire: No
Vehicle Identification Number: 3FA6P0G72ER******
Summary

MY HUSBAND AND I WERE GETTING READY TO LEAVE TOWN FOR A FRIENDS WEDDING, DROPPED OUR SON OFF AT SCHOOL, WENT TO A GAS STATION TO FILL UP, STARTED THE CAR UP AND WENT TO LEAVE AND COULDN'T MOVE THE CAR OUT OF PARK. CALLED A TOW TRUCK, COME TO FIND OUT MY 3 YEAR OLD CARS TRANSMISSION CABLE SNAPPED. I HAD TO PAY $700 TO FIX IT. WHEN I LOOKED ONLINE, THIS ISN'T SOMETHING NEW FOR THESE CARS. IT NEEDS TO BE RECALLED.

01/08/2018
Components: STEERING,ELECTRONIC STABILITY CONTROL
Incident Date: 01/07/2018
Crash: No
Fire: No
Vehicle Identification Number: 3FA6P0H78ER******
Summary

I WAS DRIVING ON I-95 AT ABOUT 70 MPH, I RECEIVED STEERING FAULT SERVICE NOW MESSAGE AND IT WENT AWAY AFTER I HIT OK. THE CAR WAS STILL CONTROLLABLE AS I DIDN'T HAVE HARD TIME STEERING LEFT AND RIGHT. I DIDN'T NOTICE ANY UNUSUAL ACTIVITY OF THE CAR. ABOUT AN HOUR AFTER I GOT THAT CAUTION MESSAGE, I STOP TO GAS THE CAR. WHEN I STARTED THE ENGINE BACKUP, I RECEIVED THE SAME MESSAGE PLUS THREE NEW ONES. THEY ARE, STEERING LOSS STOP FOR SAFETY, HILL START ASSIST UNAVAILABLE, AND SOMETHING ABOUT THE ADVANCTRAC. I ENDED UP TOWING IT ALL THE WAY BACK TO NORFOLK FROM EMPORIO. I WAS LUCKY ENOUGH TO HAVE THAT HAPPENED WHEN MY CAR WASN'T ON THE HIGHWAY. BUT THE THE TOWING COST IS REALLY HURTFUL. SAD PART IS, I JUST GOT MY CAR SERVICED PLUS MULTI-POINT INSPECTION BY FORD DEALER ON DEC 20TH, 2017. EVERYTHING WAS REPORTED AS GOOD, APPARENTLY NOT.

12/30/2017
Components: WHEELS
Incident Date: 12/23/2017
Crash: No
Fire: No
Vehicle Identification Number: 3FA6P0HD0ER******
Summary

TIRES WEAR OUT PREMATURELY AT 20-25K MILES IN MY CASE EVERY 10-12 MONTHS. TIRES HAVE BEEN REPLACED EVERY 10-12 MONTHS SINCE CAR WAS NEW. THIS IS NOT NORMAL BY ANY MEANS. SOMEONE IS GOING TO HAVE A BLOWOUT DUE TO THE EXTREMELY FAST WEAR ON THE TIRES. THIS COULD SEVERELY INJURE OR KILL SOMEONE. TIRE PICTURE ATTACHED IS ONE YEAR OLD AND HAS BEEN TYPICAL OF ONE YEAR TIRE WEAR SINCE CAR WAS BRAND NEW.

12/28/2017
Components: STEERING,ELECTRONIC STABILITY CONTROL
Incident Date: 12/18/2017
Crash: No
Fire: No
Vehicle Identification Number: 3FA6P0H93ER******
Summary

POWER STEERING STOPS SUDDENLY AFTER ADVANCE TRAC WARNING APPEARS MAKING CAR DANGEROUS TO DRIVE. OCCURS BOTH STATIONARY AND WHILE DRIVING. POWER STEERING AND ADVANCE TRAC STOP WORKING.

12/27/2017
Components: STEERING
Incident Date: 12/21/2017
Crash: No
Fire: No
Vehicle Identification Number: 3FA6P0UU0ER******
Summary

LOUD CREAKING SOUND WHICH SOUNDS LIKE PARTS BREAKING FROM LOWER FRONT AREA OF THE CAR WHEN THE STEERING WHEEL IS TURNED MOST OF THE WAY TO EITHER THE LEFT OF THE RIGHT. FORD DEALERSHIP SAYS IT IS A SIGN THAT THE RACK & PINION WILL FAIL. SUDDEN LOSS OF THE POWER ASSIST COULD SURPRISE OR OVERPOWER THE DRIVER, LEADING TO A CRASH. BREAKAGE OF THE STEERING GEAR MIGHT CAUSE LOSS OF STEERING FUNCTIONALITY, LEADING TO A CRASH AS WELL.

12/22/2017
Components: POWER TRAIN
Incident Date: 12/14/2017
Crash: No
Fire: No
Vehicle Identification Number: 3fa6poh74er******
Summary

I PULLED INTO THE PARKING SPACE PUT MY CAR IN PARK GOT OUT WENT TO GO INTO MY JOB THANKFULLY I HAPPENED TO LOOK BACK AND NOTICED MY CAR ROLLING THE TRANSMISSION CABLE SHIFTER BROKE I THINK THIS NEEDS TO BE A RECALL BECAUSE WHAT IF SOMEBODY'S KIDS GOT OUT OF THE CAR AND WALKED BEHIND IT AND IT STARTED ROLLING; YOU PUT IT IN PARK YOU THINK THAT'S WHAT YOU DID AND I HAVE READ AFTER GOOGLING IT THIS IS A BIG ISSUE IT'S GOING TO END UP BEING IGNORED TILL SOMEBODY GETS HIT BY THEIR OWN CAR OR A KID , EVEN AN ANIMAL OR ROLLS INTO AN OBJECT OF SOME SORT

12/22/2017
Components: STEERING
Incident Date: 12/22/2017
Crash: No
Fire: No
Vehicle Identification Number: 3FA6P0HD5ER******
Summary

PULLING OUT OF DRIVE WAY AFTER IT WAS STATIONARY OVER NIGHT. I GOT A "STEER LOSS STOP SAFELY" MESSAGE ALONG WITH HILL ASSIST AND TRACTION CONTROL ALL FAILING AT THE SAME TIME. SAFETLY CONCERN AS I CANNOT TURN THE WHEEL LUCKILY IT HAPPENED AT HOME NOT ON THE HIGHWAY.

12/13/2017
Components: FUEL/PROPULSION SYSTEM
Incident Date: 01/12/2017
Crash: No
Fire: No
Vehicle Identification Number: 3FA6P0HD6ER******
Summary

ON MULTIPLE OCCASIONS, THE ENGINE WOULD STALL WHILE DRIVING AND AFTER A MINUTE OR TWO WOULD SURGE FORWARD. I HAVE INFORMED THE FORD DEALER OF THIS PROBLEM SINCE JANUARY 2017.

12/12/2017
Components: STEERING
Incident Date: 12/10/2017
Crash: No
Fire: No
Summary

TL* THE CONTACT OWNS A 2014 FORD FUSION. WHILE DRIVING 45 MPH, THE STEERING WHEEL SEIZED AND THE POWER STEERING ASSIST INDICATOR ILLUMINATED. THE VEHICLE WAS TOWED TO SUBURBAN FORD OF WATERFORD (5900 HIGHLAND ROAD, WATERFORD TWP, MI), BUT THE CAUSE OF THE FAILURE WAS NOT DETERMINED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOTIFIED AND STATED THAT AN INVESTIGATION WAS UNDERWAY. THE FAILURE MILEAGE WAS APPROXIMATELY 34,000. THE VIN WAS NOT AVAILABLE.

12/11/2017
Components: ELECTRICAL SYSTEM,FUEL/PROPULSION SYSTEM
Incident Date: 11/02/2017
Crash: No
Fire: No
Vehicle Identification Number: 3FA6P0D94ER******
Summary

THE FORD FUSION ON MULTIPLE OCCASIONS IN THE LAST 2 MONTHS HAS SUDDENLY, WITHOUT WARNING, LOST FULL THROTTLE POWER WHILE DRIVING (RADIO REMAINS ON), I.E., GAS STOPS FLOWING INTO ENGINE DESPITE ATTEMPTING ACCELERATION, AND THE CAR WILL ON ITS OWN COME TO A STOP. SO FAR, HAVE BEEN ABLE TO PULL OVER WITHOUT INCIDENT, BUT OBVIOUSLY IT'S VERY SCARY! THIS GENERALLY OCCURS SHORTLY AFTER THE CAR HAS HAD IGNITION TURNED ON WHILE DRIVING ON ROAD GENERALLY AT LOW SPEED - DON'T WANT TO EVER EXPERIENCE THIS HAPPENING ON A HIGHWAY! THEN I TURN ENGINE OFF A FEW SECONDS AND ATTEMPT TO RESTART - IT OFTEN TAKES SCARILY LONGER AFTER THIS POWER LOSS TO RESTART, BUT IT DOES RESTART. COULD LEAD TO LIFE-THREATENING SITUATIONS OBVIOUSLY!

12/07/2017
Components: STEERING
Incident Date: 12/07/2017
Crash: No
Fire: No
Vehicle Identification Number: 1FA6P0H77E5******
Summary

STEERING WHEEL IS LOOSE. I NOTICED IT WHEN I WAS EXITING THE VEHICLE. IT WOBBLES BACK AND FORTH, SEEMS TO BE AN INTERNAL SCREW IS LOOSE OR BROKEN.

12/06/2017
Components: ENGINE
Incident Date: 12/05/2017
Crash: No
Fire: No
Vehicle Identification Number: 3FA6P0H98ER******
Summary

ELECTRONIC THROTTLE BODY. MY FORD FUSION (2014) ENGINE SHUTS OFF. THE SCENARIO IS THAT AFTER DRIVING IT ON MY COMMUTE (40 MILES / 1 HOUR DRIVING) AND THEN STOPPING QUICKLY TO GRAB FOOD, WHEN I LEAVE THE PARKING LOT IT WILL SHUT DOWN. I PULL OVER AND THEN START IT BACK UP AND DRIVE AWAY. IT HAS HAPPENED A FEW TIMES.

11/29/2017
Components: SEAT BELTS
Incident Date: 11/29/2017
Crash: No
Fire: No
Vehicle Identification Number: 1FA6P0G70E5******
Summary

NHTSA RECALL NUMBER: 16V875000 RECALL DATE: 11/30/16 MANUFACTURER RECALL NUMBER: 16S42 DRIVER AND FRONT PASSENGER SEAT BELT ASSEMBLY I CALLED AND CAN NEVER GET A DATE WHEN THIS WILL BE REPAIRED.

11/29/2017
Components: SEAT BELTS
Incident Date: 11/15/2017
Crash: No
Fire: No
Summary

REAR MIDDLE SEATBELT RETRACTOR IS FAULTY AND WILL LOCK AND NOT RETRACT IN MULTIPLE CONDITIONS NOT LIMITED TO TRAPPING A CHILD IN THAT SEAT, AND LOCKING THE SEAT IN THE DOWN POSITION IF LOWERED. THERE ARE MULTIPLE REPORTS OF THIS ISSUE AS WELL AS ACKLOWDGEMENT FROM FORD ABOUT THE ISSUE. BUT THEY WILL NOT REPAIR OR REPLACE UNDER WARRANTY

11/28/2017
Components: STEERING
Incident Date: 11/28/2017
Crash: No
Fire: No
Vehicle Identification Number: 1FA6P0H72E5******
Summary

TL* THE CONTACT OWNS A 2014 FORD FUSION. THE CONTACT STATED THAT THE STEERING WHEEL BECAME LOOSE AND MADE IT DIFFICULT TO STEER THE WHEEL. THE CONTACT PRIORITY FORD NORFOLK AT 757-419-2500 TO INFORM THEM OF THE FAILURE. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 54,000.

11/28/2017
Components: STEERING,UNKNOWN OR OTHER
Incident Date: 11/21/2017
Crash: No
Fire: No
Vehicle Identification Number: 3FA6P0H78ER******
Summary

DRIVING AND SUDDEN LOSS OF POWER STEERING11/21

11/28/2017
Components: ELECTRICAL SYSTEM,UNKNOWN OR OTHER,ENGINE
Incident Date: 11/28/2017
Crash: No
Fire: No
Vehicle Identification Number: 1FA6P0HDXE5******
Summary

CAR SAYS IT'S IVERHEATING AND IT WAS STATIONARY FOR HOURS BEFORE.

11/27/2017
Components: STEERING
Incident Date: 11/24/2017
Crash: No
Fire: No
Vehicle Identification Number: 3FA6P0H7XER******
Summary

TL* THE CONTACT OWNS A 2014 FORD FUSION. WHILE DRIVING APPROXIMATELY 55 MPH, THE STEERING WHEEL TURNED 360 DEGREES INDEPENDENTLY WITHOUT WARNING. IN ADDITION, THE STEERING WHEEL DETACHED FROM THE VEHICLE. THE VEHICLE WAS TOWED TO BATTLEFIELD FORD (8820 CENTREVILLE RD, MANASSAS, VA 20110), BUT THE CAUSE OF THE FAILURE COULD NOT BE DETERMINED. THE DEALER TOOK THE VEHICLE APART, REASSEMBLED IT, AND DID NOT FIND A MANUFACTURER DEFECT. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 58,500.

11/24/2017
Components: STEERING
Incident Date: 10/27/2017
Crash: No
Fire: No
Vehicle Identification Number: 3FA6P0HD8ER******
Summary

AFTER A MEDIA REPORT ABOUT LOOSE STEERING WHEELS, I CHECKED MY STEERING WHEEL AND IT WAS LOOSE. I BROUGHT IT IN FOR SERVICE AND THE TECHNICIAN DIAGNOSED A LOOSE STEERING WHEEL, TIGHTENED IT AND APPLIED THREADLOCKER TO THE BOLT. THEY CHARGED ME $62.01 TO FIX. *BF *TR

11/20/2017
Components: STEERING
Incident Date: 11/18/2017
Crash: No
Fire: No
Vehicle Identification Number: 3FA6P0HD9ER******
Summary

I NOTICED MY STEERING WHEEL WAS LOOSE AND WOBBLING. I TOOK IT INTO THE DEALERSHIP AND INFORMED THEM I HAD HEARD OF SOME ISSUES WITH THE FORD FUSION STEERING WHEEL, THEY LOOKED AT IT AND SAID A NUT HAD COME LOOSE AND THEY TIGHTENED IT.

11/20/2017
Components: POWER TRAIN
Incident Date: 11/11/2017
Crash: No
Fire: No
Vehicle Identification Number: 3FA6P0RU2ER******
Summary

HELLO EVERYONE. I HAVE A 2014 FORD FUSION HYBRID TITANIUM EDITION. I'VE GONE TO THE SAME DEALER THAT I PURCHASED IT FROM FOR ALL OIL CHANGES AND SERVICE AND TIRES. I HAVE 152,000 MILES ON THAT CAR WHICH IS 2 1/2 YEARS OLD. YES IT'S A LOT BUT IT'S MY COMMUTE CAR. I DRIVE 160 MILES A DAY FOR WORK. LAST WEEKEND MY HUBBY POINTED OUT A NOISE. I THOUGHT ALIGNMENT. BUT THE NOISE SOUNDED LIKE REAR WHEEL BEARINGS THAT FAILED. EVEN THE DEALERSHIP AGREED. THEY CHANGE THEM. BUT IT DIDN'T HELP WITH THE NOISE. AND NOW THEY'RE TELLING ME I NEED A BRAND NEW TRANSMISSION ON MY HYBRID. I KNOW WHAT A BAD TRANNY SOUNDS LIKE AND HOW IT MOVES. THERE ARE A HANDFUL OF ARTICLES ON THE INTERNET ABOUT 2014 FORD FUSION HYBRID TRANNY GOING OUT. HONESTLY IT'S VERY RARE. THE DEALERSHIP ALSO SAID HE HAS NEVER SEEN A HYBRID COME IN FOR A NEW TRANNY. I CALLED FORD CUSTOMERSERVICE AND BASICALLY THEY SAID SORRY WE CAN'T HELP YOU. I FEEL FORD SHOULD BE RESPONSIBLE FOR 1. THE COST OF THE REPAIR OR 2. THE BUYBACK PROGRAM FOR MY CAR. I'VE LOOKED ON THE BBB REGARDING THE AUTO LINE FOR FORD AND IF THIS DOESN'T GET RESOLVED BETWEEN FORD AND I I'M GOING TO GO THAT ROUTE.

11/15/2017
Components: STEERING
Incident Date: 11/13/2017
Crash: No
Fire: No
Vehicle Identification Number: 3FA6P0LUXER******
Summary

I HAD TO HAVE MY 2014 FORD FUSION REPAIRED ON 11/14/17 DUE TO THE STEERING WHEEL COMING LOOSE. I GOT INTO MY CAR TO DRIVE HOME ON 11/13/17 AND NOTICED THAT THE STEERING WHEEL JIGGLED. I DROVE 60 MILES HOME. I TOOK IT TO OUR MECHANIC THE NEXT DAY AND HE SAID THAT IT WAS BARELY HANGING ON.

11/15/2017
Components: POWER TRAIN
Incident Date: 11/04/2017
Crash: No
Fire: No
Vehicle Identification Number: 3FA6P0K96ER******
Summary

WHILE DRIVING THIS CAR IT STALLS WITHOUT WARNING.? I HAVE RESEARCHED THIS PROBLEM AND IT DESCRIBES A PROBLEM WITH THE THROTTLE BODY. I TAKE THE CAR UP TO THE DEALERSHIP AND THEY TELL ME NOTHING IS WRONG. WELL!! THERE IS A PROBLEM BECAUSE IT STALLS ALL THE TIME!!!!! A MAN AT ANOTHER FORD DEALERSHIP SAID THROTTLE BODY AS SOON AS THE PROBLEM WAS MENTIONED BUT HE HOPED I DIDN'T HEAR THAT. IT NEEDS TO BE FIXED!!!

11/14/2017
Components: UNKNOWN OR OTHER,FUEL/PROPULSION SYSTEM
Incident Date: 11/12/2017
Crash: No
Fire: No
Vehicle Identification Number: 3FA6P0HD1ER******
Summary

VEHICLE IS EMITTING A STRONG ODOR OF GASOLINE. THE INSIDE SMELLS AND THE GARAGE SMELLS OF GASOLINE. THERE IS NO GASOLINE DRIPPING ON THE GROUND.

11/11/2017
Components: STEERING
Incident Date: 11/11/2017
Crash: No
Fire: No
Vehicle Identification Number: 3FA6P0LU3ER******
Summary

STEERING WHEEL SUDDENLY BECAME LOOSE WHILE DRIVING DOWN LOCAL STREET. WAS DRIVING AT 20 MILES PER HOUR. THE MORE I DROVE, THE LOOSER STEERING WHEEL BECAME. WAS ABLE TO RETURN TO MY HOME. WILL TAKE TO DEALERSHIP FOR EVALUATION. *BF UPDATED 8/6/18*JB

11/11/2017
Components: STEERING
Incident Date: 11/06/2017
Crash: No
Fire: No
Vehicle Identification Number: 3FA6P0H75ER******
Summary

STEERING GEAR UNIT SUDDENLY STOPPED WORKING. LUCKILY HAPPENED WHEN STARTING THE CAR. ALMOST LOST ALL CONTROL - STEERING BECOMES EXCEEDINGLY HEAVY. IF HAPPENS WHILE DRIVING, AND IF DRIVER DISTRACTED OR DRIVER DOES NOT HAVE STRONG ARMS, CAN RESULT IN SERIOUS ACCIDENT. FORD DEALER DOES NOT WANT TO ACKNOWLEDGE SERIOUSNESS. $2000 REPAIR FOR CAR WITH 60,000 MILES

11/09/2017
Components: STEERING
Incident Date: 11/08/2017
Crash: No
Fire: No
Vehicle Identification Number: 1FA6P0HD4E5******
Summary

TL* THE CONTACT OWNS A 2014 FORD FUSION. WHILE DRIVING 10 MPH, THE STEERING WHEEL BECAME LOOSE. THE FAILURE OCCURRED WITHOUT WARNING. THE CONTACT PULLED THE VEHICLE OVER TO THE CLOSEST PARKING LOT. THE VEHICLE WAS UNABLE TO BE DRIVEN. THE VEHICLE WAS NOT TAKEN TO THE DEALER. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOT CONTACTED. THE APPROXIMATE FAILURE MILEAGE WAS 22,000.

11/08/2017
Components: STEERING,ELECTRICAL SYSTEM
Incident Date: 08/08/2017
Crash: No
Fire: No
Vehicle Identification Number: 3FA6P0H92ER******
Summary

I'VE HAD MY CAR ONE YEAR AND IT HAS 50K MILES ON IT. THE POWER STEERING RANDOMLY WENT OUT AND NOW MY ENTIRE EPS HAS TO BE REPLACED.

11/05/2017
Components: AIR BAGS,SEAT BELTS
Incident Date: 11/05/2017
Crash: No
Fire: No
Vehicle Identification Number: 3FA6P0HD5ER******
Summary

"TAKATA INFLATORS" MY 2014 FORD FUSION HAS HAD A RECALL ON THIS FROM NOVEMBER 30, 2016 AND ITS NOW NOVEMBER 5, 2017. THIS IS STILL NOT CORRECTED BY AUTO FAIR FORD AND FOR SURE THIS IS NOT IN A TIMELY FASHION, RIGHT? SO I WANT TO FILE A CLAIM. JUST BECAUSE I HAVE NOT BEEN INJURED OR WORSE, DOESN'T MEAN THAT SOMETHING WON'T GO WRONG IN THE FUTURE, AM I RIGHT? THANK YOU, [XXX] [XXX] [XXX] INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6).'*JB

11/04/2017
Components: STEERING
Incident Date: 05/05/2017
Crash: No
Fire: No
Vehicle Identification Number: 3FA6P0LU7ER******
Summary

I WAS DRIVING DOWN A CITY STREET AND THE STEERING COLUMN FELT VERY LOOSE. THERE WAS NO ACCIDENT OR BUMP IN THE ROAD, JUST AN IMMEDIATE LOOSENING OF THE STEERING WHEEL. I WAS STILL ABLE TO DRIVE AND TURN THE VEHICLE SO I TOOK IT TO D PATRICK FORD IN EVANSVILLE, IN. THEY TOLD ME THAT THERE WAS A RECALL ON 3 BOLTS RECALL#15R01 WHICH THEY REPLACED FOR FREE, BUT THEN CHARGED ME $848 TO REPLACE THE STEERING COLUMN SHAFT AS THEY SAID IT WAS WORN. I QUESTIONED THE RECALL ON THE BOLTS BEING THE CAUSE OF THE STEERING COLUMN ISSUE AND THEY SAID NO IT HAD TO HAVE BEEN FROM ME USING THE STEERING WHEEL TO GET UP OUT OF THE CAR. I DO NOT EVER RECALL USING THE STEERING WHEEL TO GET OUT OF THE CAR, IT HAD 95,000 MILES ON IT AT THE TIME AND I WAS THE SECOND OWNER. THE FIRST OWNER PUT 18K MILES ON IT AND THERE WAS NEVER A CAR ACCIDENT.

11/04/2017
Components: STEERING,SUSPENSION
Incident Date: 10/13/2017
Crash: Yes
Fire: No
Summary

TAKATA RECALL - AS MY HUSBAND WAS DRIVING THE VEHICLE SPECIFICALLY TURNING OUT OF THE GAS STATION INTO THE TRAFFIC, HE WAS UNABLE TO CONTROL THE STEERING WHEEL RESULTING IN AN ACCIDENT.

11/03/2017
Components: STEERING
Incident Date: 11/03/2017
Crash: No
Fire: No
Vehicle Identification Number: 1FA6P0HD2E5******
Summary

TL* THE CONTACT OWNS A 2014 FORD FUSION. WHILE AT A STOP LIGHT, THE CONTACT MOVED THE STEERING WHEEL AND NOTICED THAT IT WAS EXTREMELY LOOSE. THERE WERE NO WARNING INDICATORS ILLUMINATED. THE VEHICLE WAS NOT TAKEN TO AN INDEPENDENT MECHANIC OR DEALER FOR DIAGNOSTIC TESTING OR REPAIRS. THE MANUFACTURER WAS NOT MADE AWARE OF THE ISSUE. THE CONTACT GOOGLED THE FAILURE AND FOUND NHTSA ACTION NUMBER: PE17007 (STEERING), WHICH WAS AN OPEN INVESTIGATION. THE FAILURE MILEAGE WAS 60,231.

11/01/2017
Components: STEERING
Incident Date: 09/22/2017
Crash: Yes
Fire: No
Vehicle Identification Number: 3FA6P0H72ER******
Summary

MY 2014 FORD FUSION STEERING WHEEL BECAME UNSTABLE AND I DRIFTED INTO A MANHOLE IN THE STREET. AND TOTALED MY CAR. I HAVE REPORTED THIS TO FORD AS OF OCTOBER 2017

11/01/2017
Components: STEERING,ELECTRICAL SYSTEM,SEAT BELTS
Incident Date: 11/01/2017
Crash: No
Fire: No
Summary

STEERING PULLS OPPOSITE DIRECTION AND TIRE PRESSURE LIGHT IS FAULTY

11/01/2017
Components: AIR BAGS
Incident Date: 11/01/2017
Crash: No
Fire: No
Summary

A RECALL FOR THE AIRBAGS HAS BEEN IN EFFECT SINCE NOV 2016. THE STATUS ON THE RECALL IS INCOMPLETE. REMEDY NOT YET AVAILABLE.

10/30/2017
Components: SERVICE BRAKES
Incident Date: 10/25/2017
Crash: No
Fire: No
Vehicle Identification Number: 3FA6P0D90ER******
Summary

BRAKES FAILED WHEN OPERATING THE VEHICLE. I REVERSE AND THE BRAKES WENT COMPLETELY SOFT. IT WAS DIFFICULT TO COMPLETELY STOP THE VEHICLE, AT LOWER SPEEDS, BUT I MANAGED TO DO SO WITH NO DAMAGE DONE TO THE EXTERIOR OF THE CAR. I DROVE MY 2014 FORD FUSION AWD A FEW FEET TO PARK THE CAR MAKING IT EASIER FOR TOWING TO THE RIVER TOWN FORD'S DEALERSHIP. I SAW SMOKE ON THE RIGHT SIDE OF THE CAR COMING FROM THE WHEEL AREA. I TURNED OFF THE VEHICLE TO ASSURE NO FURTHER DAMAGE TO THE BRAKES AND ROTORS. I PRESS THE BRAKES, WHILE THE CAR WAS OFF, AND NOTICE BRAKE PRESSURE WAS BACK. I CONFIRM IT WAS STILL UNSAFE BY RESTARTING THE CAR AND THEN A LOW BRAKE FLUID INDICATOR CAME ON AND ALL BRAKE FEEL WENT LIMP TO A POINT THAT PUSHING THE PADDLE ALL THE WAY TO THE FLOOR BOARD DID NOT ENGAGE THE BRAKES, E-BRAKES I SUPPOSE WAS BEING USED AT THIS POINT. THE NEXT DAY I GET A CALL FROM THE DEALER TELLING ME THAT THE CAR NEEDED A NEW BRAKE HOSE AND COPPER WASHER ON THE FRONT RIGHT SIDE OF THE CAR; THE INITIAL COST WAS 203, THEN WITH EACH PHONE CALL, BECAUSE I WANTED PART NUMBERS TO CHECK COST OF PARTS, THE PRICE WENT TO 340 DOLLARS FOR A BRAKE HOSE AND A COPPER WASH REPLACEMENT ON RIGHT CALIPER, BY THE WAY THE EXTENDED WARRANTY DIDN'T COVER THIS COST SO NO ACCOMMODATIONS FOR A RENTAL AND ALL COST FELL ON ME THE CUSTOMER BECAUSE OF VAGUE EXTENDED WARRANTY INFORMATION. THEY ALSO TOLD ME THAT THE BRAKE HOSE WAS NOT TAMPERED WITH IT JUST DISCONNECTED/POPPED OUT FROM TOO MUCH PRESSURE. THIS HAPPENS AT 37800 PLUS MILES AFTER THE WARRANTY DIES OUT AND CLOSE TO THE MANDATORY 40K DEALERSHIP INSPECTION SERVICE. IN THE END I PAID 289.66 AFTER PULLING TEETH WITH THE CLERKS, WHO ANSWERED THE PHONES, AND ALSO CALLING THE MANUFACTURE FOR INFORMATION ABOUT FORDPART.COM WEBSITE AND COVERAGE. SUGGEST A FURTHER TESTING OF THIS BRAKE FAILURE. FORD SHOULD HAVE COVERED THIS COST NOT ME FOR THEIR FAULTY PARTS.

10/30/2017
Components: STEERING
Incident Date: 10/29/2017
Crash: No
Fire: No
Vehicle Identification Number: 3FA6P0H98ER******
Summary

STEERING WHEEL BECAME LOOSE AS I WAS DRIVING.

10/29/2017
Components: ENGINE
Incident Date: 10/29/2017
Crash: No
Fire: No
Vehicle Identification Number: 3FA6P0LU7ER******
Summary

I WAS DRIVING 25MPH ON A NEIGHBORHOOD ROAD WHEN I SLOWED DOWN TO GO OVER A SPEED BUMP. AFTER GOING OVER THE BUMP, I WENT TO ACCELERATE AND THE CAR FELT AS IF IT HAD CHOKED AND LOST ALL POWER. WITHIN 30 SECONDS A WARNING ON MY DASH ASKED ME TO PULL OVER SAFELY NOW. AFTER FINDING A SAFE PLACE TO PULL OVER, I REMAINED IN MY CAR. THE BATTERY LIFE CONTINUED TO RUN DOWN UNTIL IT WAS DEAD AND THE MOTOR NEVER KICKED ON TO RECHARGE IT. IT TURNED ITSELF OFF AND 30 MINUTES LATER I TRIED TO RESTART MY VEHICLE. IT TURNED ON, ATTEMPTED TO TURN ON ITS MOTOR SINCE IT COULD NOT IDLE ON ITS DEAD BATTERY, AND THE CARS WARNING SIGNS CAME ON THEN DIED AGAIN. THERE IS NO EXPLANATION FOR THIS MALFUNCTION AND THE RECALLS MADE ARE NOT RELEVANT TO THE ISSUE OCCURRING. I JUST BOUGHT THE CAR 8 WEEKS AGO AND IT HAS LESS THAN 30,000 MILES ON IT. THIS IS A SERIOUS PROBLEM.

10/28/2017
Components: SEAT BELTS
Incident Date: 11/30/2016
Crash: No
Fire: No
Vehicle Identification Number: 3FA6P0HD4ER******
Summary

NOTHING HAPPENED WITH THE VEHICLE AS OF YET, BUT NEARLY 12 MONTHS AGO A RECALL WAS MADE ON MY CAR'S SEAT BELTS SAYING THEY "MAY NOT ADEQUATELY RESTRAIN PASSENGERS" AND THEY HAVE NOT YET PROVIDED A REMEDY FOR THIS. A YEAR IS WAY TOO LONG FOR SOMETHING INVOLVING SAFETY IN A CRASH.

10/28/2017
Components: STEERING
Incident Date: 03/30/2017
Crash: No
Fire: No
Vehicle Identification Number: 3FA6P0RU8ER******
Summary

STEERING BECAME LOOSE FROM SHAFT IN MARCH OF 2017. THIS HAPPENED UPON EXITING OF A PARKING LOT OF A CONVENIENCE STORE AFTER APPROXIMATELY 90 MILES OF CONTINUOUS DRIVING. THE STEERING WHEEL WAS WOBBLING ON THE SHAFT. VEHICLE WAS REPAIRED AT EMPIRE FORD IN ABINGDON VA... .UPDATED 11/09/17 *BF UPDATED 11/13/2017*JS

10/27/2017
Components: STEERING
Incident Date: 01/20/2016
Crash: No
Fire: No
Vehicle Identification Number: 3FA6P0UU8ER******
Summary

STEERING WHEEL BECAME LOOSE HAD TO RETURN TO A FORD DEALERSHIP TO PULL APART AND REINSTALL. THE STEERING WHEEL WAS COMING AWAY FROM THE STEERING COLUMN.

10/27/2017
Components: STEERING
Incident Date: 03/17/2017
Crash: No
Fire: No
Vehicle Identification Number: 3FA6P0RU0ER******
Summary

WHILE DRIVING ON THE HIGHWAY STEERING WHEEL BECAME VERY LOOSE. I WAS FEARFUL IT WAS GOING TO COME OFF IN MY HANDS. I TOOK IT FORD AND THEY FIXED IT. THE CHARGED ME. IT LOOKS LIKE THIS IS BECOMING A COMMON PROBLEM WITH THIS YEAR FUSION AND NOT ISOLATED TO ME AS I WAS TOLD BY FORD.I HAVE A VIDEO OF THE STEERING WHEEL PROBLEM BUT IT IS NOT IN A FORMAT THIS SITE ACCEPTS.

10/27/2017
Components: STEERING
Incident Date: 10/27/2017
Crash: No
Fire: No
Vehicle Identification Number: 3FA6P0G76ER******
Summary

MY STEERING WHEEL IS LOOSE. DEALER COULD NOT CONFIRM THIS ON TWO OCCASIONS. READ ARTICLE TODAY ABOUT THIS ISSUE. WHAT DO YOU KNOW AND WHAT SHOULD I DO? FORD DOES NOT HAVE THIS IN THEIR SYSTEM.

10/27/2017
Components: STEERING,ELECTRICAL SYSTEM,FUEL/PROPULSION SYSTEM
Incident Date: 10/27/2017
Crash: No
Fire: No
Vehicle Identification Number: 3FA6P0SU8ER******
Summary

1) STEERING WHEEL IS LOOSE AND GETTING LOOSER. THIS HAPPENED ON THE FREEWAY AT 65MPH. ALMOST LOST CONTROL OF THE CAR. 2) CAR STILL THINKS IT IS PLUGGED IN WHEN UNPLUGGED. WILL NOT ALLOW VEHICLE TO START WITHOUT A NEW VISUAL PROMPT CONFIRMING THAT THE CAR IS INDEED UNPLUGGED.

10/23/2017
Components: AIR BAGS
Incident Date: 10/23/2017
Crash: No
Fire: No
Vehicle Identification Number: 3FA6POH73ER******
Summary

TAKATA RECALL... MY FORD DEALERSHIP STILL DOESN'T HAVE PARTS TO REPLACE THE AIRBAG

10/23/2017
Components: AIR BAGS
Incident Date: 10/01/2016
Crash: No
Fire: No
Vehicle Identification Number: 3FA6P0HD9ER******
Summary

MAJOR RECALL ON MY AIRBAG..I CURRENTLY DO NOT FEEL SAFE DRIVING THIS CAR

10/23/2017
Components: STEERING
Incident Date: 02/08/2017
Crash: No
Fire: No
Vehicle Identification Number: 3FA6P0HD6ER******
Summary

FORD FUSION 2014 ELECTRONIC STEERING GEAR ASSEMBLY REMOVE & REPLACE. REPROGRAM SYSTEM. TRACTION CONTROL AND COLLISION WARNING SYSTEM FAILED ON THE 8 FEB 2017 WHILE DRIVING ON HWY 19 AT 75MPH. THE CUSTOMER ALSO STATED DURING THE TIME OF FAILURE THE STEERING FELT AWKWARD AND KEPT LOCKING WHILE TURNING THE STEERING WHEEL. SAFETY FEATURES TRACTION CONTROL AND COLLISION WARNING SYSTEM FAILURE INDICATES THE FORD FUSION STEERING GEAR RACK PINION MAYBE FAULTY AFTER 50,000 PLUS MILES; THIS IS A ROAD SAFETY ISSUE AND THE FAILURE OF THE FORD FUSION STEERING GEAR RACK PINION PLACES THE VEHICLE OUT OF COMPLIANCE.

10/18/2017
Components: STEERING
Incident Date: 10/06/2017
Crash: No
Fire: No
Vehicle Identification Number: 3FA6P0K9XER******
Summary

WHILE DRIVING THE CAR, THE POWER STEERING JUST QUIT SUDDENLY LEAVING THE CAR VERY HARD TO STEER. WHEN THE STEERING WENT IT, IT ALMOST CAUSED ME TO LOSE CONTROL OF THE VEHICLE. I HAVE FOUND ONLINE THAT THIS CAR FITS EVERY SINGLE CRITERIA OF RECALL NUMBER 15S14 WHICH COVERS THE BOLTS THAT HOLD THE STEERING MOTOR IN PLACE CAN CORRODE AND FRACTURE CAUSING THE POWER STEERING TO FAIL. AFTER HAVING THE CAR INTO THE FORD DEALERSHIP IN MY HOMETOWN, I FOUND OUT THAT THE CAR WAS NOT COVERED UNDER ANY RECALL AND IT WOULD BE OVER $2,600 TO REPAIR. I CONTACTED FORD CUSTOMER CARE AND THEY BASICALLY TOLD ME THAT IT IS NOT THEIR RESPOSIBILITY. MY MAJOR COMPLAINT HERE IS THIS IS CLEARLY A VERY SERIOUS SAFETY ISSUE THAT CAN CAUSE ANYONE WHO IS DRIVING ONE OF THESE CARS TO CRASH IF THE VEHICLES POWER STEERING FAILS WITHOUT WARNING. THE CAR IN QUESTION HAS ONLY 51,XXX MILES ON IT. FORD WILL NOT BUDGE NOR WILL THEY EVEN SPLIT THE BILL.

10/10/2017
Components: ELECTRONIC STABILITY CONTROL,SERVICE BRAKES,ENGINE
Incident Date: 10/09/2017
Crash: No
Fire: No
Vehicle Identification Number: 3FA6P0HD6ER******
Summary

COMPLAINT ATTACHED AS PDF

10/03/2017
Components: UNKNOWN OR OTHER
Incident Date: 10/02/2017
Crash: No
Fire: No
Vehicle Identification Number: 1FA6P0HD8E5******
Summary

VEHICLE LUG NUTS SWOLLEN. UNABLE TO REMOVE WITH PROVIDED TIRE WRENCH.

09/20/2017
Components: STEERING
Incident Date: 08/22/2017
Crash: No
Fire: No
Vehicle Identification Number: 3FAHP0HA0CR******
Summary

DRIVING EAST NEAR PARK CITY, KS ON A COUNTY ROAD AT ABOUT 35 TO 40 MPH WHEN THE ELECTRIC POWER STEERING SUDDENLY STOPPED WORKING. I COULD STILL STEER THE CAR BUT WITH VERY MUCH EFFORT. I WAS STARTLED BUT WAS NOT IN A LIFE THREATENING SITUATION AND CLOSE TO HOME. I HAVE TRIED A FEW THINGS TO GET IT TO RESET, LIKE DISCONNECTING THE BATTERY FOR A PERIOD OF TIME BUT TO NO AVAIL. THIS CAR ONLY HAS 40 TO 50 THOUSAND MILES ON IT AND IS VIRTUALLY WORTHLESS. THE REPLACEMENT PART IS $1,500 TO $2,000 AND IT COULD FAIL EVEN SOONER. THE PROBLEM IS HEAT RELATED AND FORD HAS TRIED A NUMBER APPROACHES TO FIX THE PROBLEM DURING THE LAST FEW YEARS. THE HALF A MILLION RECALLS THAT I HAVE READ ABOUT TELLS ME THAT IT IS SIMPLY A BAD IDEA AND SHOULD BE SCUTTLED. MY CAR REPRESENTS A LAME TRY TO KICK THE PROBLEM DOWN THE ROAD, SILVER FOIL WRAPPED AROUND THE COMMUNICATION CABLE THAT RUNS BETWEEN THE TWO ELECTRIC MODULES.

09/17/2017
Components: STEERING,ELECTRONIC STABILITY CONTROL
Incident Date: 09/16/2017
Crash: No
Fire: No
Vehicle Identification Number: 3FA6P0G73ER******
Summary

I WAS DRIVING IN THE HIGHWAY AND NOTICE SOMETHING WRONG IN THE VEHICLE AND THEN IN THE FRONT WINDOW A MESSAGE APPEAR SAYING STEERING FAULT SERVICE NOW ALMOST CRASH IN THE SIDE CONCRETE WALL. THEN WHEN I GOT TO THE HOUSE AND I TURN OFF THE CAR, AND TURN IT BACK ON AGAIN THE STEERING WAS HARD AND I COULDN'T MOVE THE CAR NO MORE AND THEN THREE MESSAGES APPEAR TALKING ABOUT THE ELECTRONIC STEERING FAILURE

09/16/2017
Components: STEERING,WHEELS,ELECTRONIC STABILITY CONTROL
Incident Date: 08/31/2017
Crash: No
Fire: No
Vehicle Identification Number: 3FA6P0HD9ER******
Summary

"TAKATA RECALL LOST POWER STEERING ,STABILITY LIGHT AND ANTI SKID LIGHTS CAME ON WAS ON A SIDE STREET , MOVING ABOUT 20 MPH WHEN IT JUST WENT OUT .IF THIS HAD HAPPENED AT HIGH SPEEDS ON THE INTERSTATE SOMEONE WOULD HAVE BEEN KILLED LUCKILY MY HUSBAND WAS WITH ME AND WAS MANAGED TO DRIVE IT HOME, THIS HAS A LOT OF COMPLAINTS ON LINE AND A RECALL SHOULD BE ISSUED !!!

09/14/2017
Components: LATCHES/LOCKS/LINKAGES
Incident Date: 09/11/2017
Crash: No
Fire: No
Vehicle Identification Number: 3FA6P0G72ER******
Summary

TL* THE CONTACT OWNS A 2014 FORD FUSION. WHILE DRIVING APPROXIMATELY 25 MPH, THE PASSENGER DOOR OPENED INDEPENDENTLY WITHOUT WARNING. THE CONTACT COASTED THE VEHICLE TO THE SIDE OF THE ROAD AND ATTEMPTED TO CLOSE THE PASSENGER DOOR, BUT IT FAILED TO CLOSE. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC WHERE IT WAS DIAGNOSED THAT THE DOOR PANEL SPRING DETACHED AND NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE VEHICLE WAS NOT TAKEN TO THE DEALER. THE VIN WAS INCLUDED IN NHTSA CAMPAIGN NUMBER: 15V246000 (LATCHES/LOCKS/LINKAGES). THE MANUFACTURER WAS NOT CONTACTED. THE APPROXIMATE FAILURE MILEAGE WAS 112,000.

09/13/2017
Components: STEERING,SUSPENSION,ELECTRONIC STABILITY CONTROL
Incident Date: 09/09/2017
Crash: No
Fire: No
Vehicle Identification Number: 3FA6P0HD3ER******
Summary

WHEN DRIVING, WARNING LIGHTS CAME ON AND SAID THAT STEERING ASSIST FAILURE PULL OVER SAFELY. THE POWER STEERING CLEARLY WENT OUT AND THE WHEEL WAS SIGNIFICANTLY HEAVIER. LUCKILY I HAD ENOUGH SPACE ON THE ROAD, AND THE STRENGTH TO MOVE THE WHEEL. AFTER DOING SO, I TURNED THE CAR OFF THEN BACK ON TO SEE IF IT WOULD CLEAR, THEN IT SAID THE SERVICE ADVANCETRAC, AND STEERING LOSS STOP SAFELY TWICE AS IT STARTS UP, AND NO POWER STEERING. VEHICLE IS AT IN THE 83,000 MILES ROUND ABOUT. WAITING FOR MY APPOINTMENT AT FORD TO RUN A $150 DIAGNOSTIC SO THE CAN TELL ME THE EPAS IS OUT WHICH I WAS READING ABOUT IN THE MANUAL, WHEN I WAS LOOK FOR THE POWER STEERING FLUID WHICH I WAS LOOKING FOR DURING THE ONSET OF THE PROBLEM TO CHECK, AND COULDN'T FIND. VEHICLE WAS IN MOTION, TURNING ON A BEND IN THE HIGH WAY. SPEED WAS ROUGHLY 30 MPH. ON A SEPARATE NOTE, THE RIGHT SUSPENSION/SPRING THING, MAKES A CLINKING SOUND AT SLOW SPEEDS WHEN TURNING OR TUNING THE WHEEL. HAS BEEN HAPPENING FOR ABOUT 6 MONTHS BEFORE I FIGURED OUT THE SOURCE OF THE NOISE. I HAVEN'T BROUGHT IT UP TO FORD SERVICE DEPT YET.

09/08/2017
Components: STEERING
Incident Date: 09/01/2017
Crash: No
Fire: No
Vehicle Identification Number: 3FA6P0H97ER******
Summary

TL* THE CONTACT OWNS A 2014 FORD FUSION. THE CONTACT STATED THAT THE VEHICLE WAS INCLUDED IN NHTSA CAMPAIGN NUMBER: 15V250000 (STEERING). THE VEHICLE WAS REPAIRED, BUT THE FAILURE RECURRED THREE TIMES APPROXIMATELY ONE YEAR LATER. THE THOMASVILLE FORD LINCOLN DEALER (1515 E JACKSON ST, THOMASVILLE, GA 31792; 229-226-5133) REPLACED THE RACK AND PINON, BUT THE FAILURE RECURRED. THE VEHICLE HAD NOT BEEN REPAIRED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE AND OPENED A CASE. THE MANUFACTURER STATED THAT THEY WOULD NOT BE ABLE TO ASSIST. THE APPROXIMATE FAILURE MILEAGE WAS 101,000.

08/31/2017
Components: STEERING
Incident Date: 08/18/2017
Crash: No
Fire: No
Vehicle Identification Number: 3FA6OK9SER1******
Summary

WAS DRIVING ON HIGHWAY IN POURING RAIN WITH GIRLFRIEND AND 2 KIDS WENT TO MAKE A TURN AND THE WHOLE LOST THE WHOLE POWER STEERING SYSTEM..ALL OF THESE LIGHTS AND WARNINGS CAME ON ELECTRIC POWER STEERING IS FAILING. TRACTION, STABILITY, AND ADVANCETRAC LIGHTS ARE ON AND NO CRASH WARNING AND SEEN THERE WAS RECALLS ON HUNDRED OF THOUSAND OF THESE CARS FOR SAME PROBLEM BUT WAS TOLD MY CAR WAS UNDER THIS RECALL WHY??? CAR AT FORD DEALER NOW WILL PROVIDE THE RECEIPT OF WHAT MADE IT FAILED !!! AND CALLED FORD WANTED TO SPEAK WITH MANAGER AND THEY DON'T PUT YOU THROUGH AT ALL. SAY THEY WILL CALL BACK WITHIN 2 DAYS A WEEK WENT BY AND NO CALL!!! SOMEONE COULD OF GOT KILLED!!!

08/29/2017
Components: STRUCTURE
Incident Date: 08/28/2017
Crash: No
Fire: No
Vehicle Identification Number: 3FA6P0H70ER******
Summary

THE DRIVERS SIDE FRONT DOOR LATCH FAILED, AND SO THE DRIVER'S DOOR WILL NOT LATCH CLOSED. WHEN DRIVING, THE DOOR MUST BE HELD CLOSED BY THE DRIVER (I RESORTED TO TYING A ROPE FROM THE DRIVER'S SIDE DOOR HANDLE TO THE PASSENGER SIDE IN ORDER TO GET THE CAR HOME). WHEN TAKING RIGHT TURNS, IF NOT PROPERLY SECURED BY THE DRIVER'S ARM, THE DOOR WILL FLY OPEN WHICH COULD LEAD TO THE DRIVER BEING EJECTED FROM THE MOVING VEHICLE. AFTER THE DOOR INITIALLY FAILED, I CONTACTED THE NEAREST FORD DEALER ABOUT GETTING THE CAR REPAIRED AND WAS TOLD THE EXISTING DOOR LATCH RECALL DID NOT APPLY TO MY VEHICLE AND THAT THEY HAD NO PARTS IN STOCK FOR A REPAIR. FORD ISSUED A RECALL FOR FAULTY DOOR LATCHES ON SPECIFIC 2014 FUSION MODELS. MINE APPARENTLY WAS NOT ONE OF THEM, BUT STILL SUFFERS FROM THE SAME FAULTY DOOR LATCH DESIGN. THE EXISTING RECALL NEEDS TO BE EXPANDED TO PROPERLY COVER ALL FUSIONS (AND THE OTHER AFFECTED FORD/LINCOLN MODELS) WITH THESE INFERIOR DOOR LATCHES SUFFERING FROM FAULTY "PAWL SPRINGS". INQUIRIES TO THE PARTS DEPARTMENTS OF TWO LOCAL FORD AUTHORIZED DEALERS HAVE NOT BEEN FRUITFUL; THE PART IS APPARENTLY OUT OF STOCK AT ALL DEALERS IN THE STATE OF ARIZONA AND THERE IS NO ETA ON A REPLACEMENT. AN INQUIRY TO AN ONLINE OUTLET CALLED FORD PARTS GIANT SHOWS THE PART NUMBER GIVEN TO ME BY THE DEALER TO BE DISCONTINUED. THAT PART IS AE8Z-5421813-E, DOOR LOCK ACTUATOR. I CONTACTED FORD MOTOR COMPANY CUSTOMER SERVICE IN AN ATTEMPT TO LOCATE A PROPER REPLACEMENT PART SOMEWHERE IN THE UNITED STATES, BUT THEY WERE UNABLE TO PROVIDE ANY USEFUL INFORMATION.

08/25/2017
Components: STEERING,SEAT BELTS
Incident Date: 01/15/2017
Crash: No
Fire: No
Vehicle Identification Number: 3FA6P0K96ER******
Summary

TL* THE CONTACT OWNS A 2014 FORD FUSION. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBERS: 15V250000 (STEERING) AND 16V875000 (SEAT BELTS); HOWEVER, THE PARTS TO DO THE REPAIR WERE UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE CONTACT CALLED BUD CLARY HONDA OF MOSES LAKE AT (509) 765-3467 (LOCATED AT 1200 S PIONEER WAY, MOSES LAKE, WA 98837) WHERE IT WAS CONFIRMED THAT THE PARTS WERE NOT AVAILABLE FOR THE RECALL REMEDY. THE MANUFACTURER WAS NOT NOTIFIED. THE CONTACT HAD NOT EXPERIENCED A FAILURE. PARTS DISTRIBUTION DISCONNECT.

08/17/2017
Components: UNKNOWN OR OTHER
Incident Date: 08/04/2017
Crash: No
Fire: No
Summary

2 WEEKS AGO AS I'M DRIVING AND MAKE A LEFT TURN THE REAR PASSENGER DOOR FLIES OPEN NEARLY CAUSING MY 10 MONTH OLD NEPHEW TO FALL OUT OF THE MOVING VEHICLE. MY NIECE HAD TO GRAB HIS CARSEAT FROM THE SHEER FEAR AND PANIC OF THE INCIDENT. I IMMEDIATELY PULL OVER TO CONSOLE AND CALM DOWN MY NEPHEW AND REALIZED THE DOOR LATCH IS BROKEN AND THE DOOR WON'T CLOSE AND STAY SHUT. AND ALSO REALIZED HE HAD A SMALL BRUISE ON HIS RIGHT CHEEK FROM THE LASH OF HIS CAR SEAT BEING SECURED BY THE SEATBELT AND BUMPED HIS FACE AGAINST THE CAR SEAT. SO I HAD TO PURCHASE BUNGEE CORDS TO KEEP THE DOOR FROM FLYING OPEN AS I DRIVE. SO THEREFORE NOW, THE LIGHTS CONSTANTLY STAY ON BECAUSE THE DOOR IS ALWAYS OPEN AND ALSO BECAUSE THE DOOR IS STILL OPEN AND CAN'T LOCK, I'M AT RISK OF AUTO THEFT OR MY BELONGINGS BEING STOLEN. I'VE TALKED TO BOTH FORD CORPORATE AND THE DEALERSHIP I PURCHASED THE CAR FROM AND THEY ARE AWARE OF THE RECALLS FOR THE 2013-2015 FORD FUSION DOOR LATCH ISSUES. BUT BECAUSE MY VIN# TO MY CAR DOESN'T POPULATE AS ONE TO BE RECALLED THEY SAY I HAVE TO PAY OUT OF POCKET FOR THE REPAIRS AND IT COSTS NEARLY $400 TO GET THE ONE DOOR REPAIRED. I'VE DONE ALL I'VE COULD TO GET THEM TO REPAIR IT BUT THEY DON'T CARE AND TOLD ME EITHER I PAY FOR IT OR IT WON'T GET FIXED.

08/15/2017
Components: STEERING,ELECTRONIC STABILITY CONTROL
Incident Date: 08/14/2017
Crash: No
Fire: No
Vehicle Identification Number: 3FA6P0K97ER******
Summary

WHILE STARTING MY CAR, THE FOLLOWING WARNING MESSAGES APPEARED: HILL ASSIST, SERVICE ADVANCETRAC, STEERING ASSIST FAULT SERVICE REQUIRED. I TURNED THE CAR OFF AND THE WARNING MESSAGES DISAPPEARED. I HAVE TAKEN THE CAR IN FOR THESE PROBLEMS, BUT IT WAS NOT FIXED. IT HAS BEEN DOCUMENTED NUMEROUS TIMES. IT IS NOW OUT OF WARRANTY. NOW, THE FOLLOWING MESSAGES HAVE APPEARED: STEERING ASSIST FAULT SERVICE REQUIRED, SERVICE ADVANCETRAC, & HILL ASSIST. THE STEERING IS VERY DIFFICULT. THESE MESSAGES APPEARED WHILE DRIVING AT A SLOW SPEED ON A CITY STREET.. I PULLED THE CAR OVER, TURNED IT OFF, & RESTARTED THE CAR. THE WARNING MESSAGES DISAPPEARED. THE CAR WAS RESTARTED & DRIVEN A FEW MORE TIMES LAST NIGHT. THE MESSAGES DID NOT COME ON AGAIN. THIS WAS AUGUST 14,2017.

08/15/2017
Components: ENGINE
Incident Date: 07/24/2017
Crash: No
Fire: No
Vehicle Identification Number: 1FA6P0HD7E5******
Summary

WHILE DRIVING THE CHECK ENGINE LIGHT CAME ON. DROVE DIRECTLY TO DEALER. AFTER DIAGNOSES THEY INFORMED THAT IT HAD A CRACKED BLOCK ON #4 CYLINDER. QUOTED A COMPLETE MOTOR CHANGE.

08/15/2017
Components: SEAT BELTS
Incident Date: 11/15/2016
Crash: No
Fire: No
Vehicle Identification Number: 3FA6P0H74ER******
Summary

TL* THE CONTACT OWNS A 2014 FORD FUSION. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 16V875000 (SEAT BELTS). THE PART TO DO THE RECALL REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE LOCAL DEALER WAS NOT CONTACTED. THE MANUFACTURER WAS NOT MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE. *TT *TR

08/12/2017
Components: ELECTRICAL SYSTEM
Incident Date: 08/12/2017
Crash: No
Fire: No
Vehicle Identification Number: 3FA6P0RU6ER******
Summary

THE BLIS SYSTEM ON THIS CAR HAS BEEN REPAIRED A FEW TIMES NOW AND IT IS STILL HAVING ISSUES. EITHER ONE SIDE OF THE BLIS WILL STAY LIT FOR A MILE OR MORE ON THE INTERSTATE WITH NOTHING THERE OR IT WILL FAIL TO ACTIVATE IF A CAR IS LOCATED IN THE BLINDSPOT. OCCASIONALLY, I WILL BE SITTING PERFECTLY STILL AND ONE SIDE OF THE BLIS SYSTEM WILL JUST LIGHT UP FOR NO REASON OR A PROXIMITY SENSOR WILL TRIGGER. THE SYSTEM ON THIS CAR IS UNRELIABLE AND NOT ACTUALLY PROMOTING ANY ADDITIONAL SAFETY. IT SEEMS THE ENTIRE SYSTEM IS DEFECTIVE.

08/10/2017
Components: ENGINE
Incident Date: 08/10/2017
Crash: No
Fire: No
Vehicle Identification Number: 3FA6P0RU6ER******
Summary

EXHAUST IS COMING THROUGH THE AIR VENTS WHEN THE HEAT IS ON. FORD HAS HAD THIS CAR IN THE SHOP IN THE PAST FOR THIS ISSUE BUT IT THE PROBLEM HAS REAPPEARED. THE FIRST TIME THE DEALER REPLACED THE FRESH AIR BLEND DOOR. THE DEALER WHERE I PURCHASED THE CAR HAS OFFERED TO BUY THE VEHICLE BACK DUE TO NUMEROUS ISSUES WITH THE VEHICLE.

08/09/2017
Components: WHEELS
Incident Date: 08/07/2017
Crash: No
Fire: No
Vehicle Identification Number: 3FA6P0H78ER******
Summary

SWOLLEN LUG NUTS SECURING THE WHEEL(S) TO THE VEHICLE. WHILE EXPERIENCING A FLAT TIRE I HAD TWO ROAD SERVICE CALLS COME TO REMOVE THE FLAT TIRE WITH MY SPARE WITHOUT SUCCESS AS THEIR LUG WRENCHES COULD NOT REMOVE ANY INCLUDING ALL TWENTY WHEEL LUG NUTS. I HAD TO HAVE CAR TOWED TO FORD DEALERSHIP WHERE I WAS INFORMED THAT THIS IS A COMMON OCCURRENCE WITH FUSION LUG NUTS. DOING AN INTERNET WEB SEARCH, I FOUND THAT THIS INDEED IS A UNKNOWN COMMON PROBLEM!

08/02/2017
Components: AIR BAGS,SEAT BELTS
Incident Date: 07/22/2017
Crash: Yes
Fire: No
Vehicle Identification Number: 3FA6P0H77ER******
Summary

MY CAR VEERED OFF THE ROAD AND I HIT A CUT OFF TREE ABOUT THE DIAMETER OF A TELEPHONE POLE. IT HIT DEAD CENTER IN THE FRONT AND NOT ONE SINGLE AIRBAG DEPLOYED AND THE SEATBELT LET ME FLY UP AND HIT MT HEAD VERY HARD ON SOMETHING.

07/26/2017
Components: POWER TRAIN,ENGINE
Incident Date: 07/13/2017
Crash: No
Fire: No
Vehicle Identification Number: 3FA6P0HD!ER******
Summary

I GOT MY CAR SERVICES AT 41094. THEY INSPECTED NOTHING WAS FOUND CRITICAL AT THAT TIME. THEN SUDDENLY ONE DAY DURING DRIVING ON THE STREET AT ABOUT 35 MPH THE ENGINE LIGHT TURNED ON (MILAGE ~45480). I HAVE BEEN EXPERIENCING SOME ACCELERATION LAG ISSUES LATELY BUT THOSE WILL COME AND GO, THE CAR WILL TAKE LONGER TIME TO ACCELERATE WHEN THE GAS PEDAL IS PRESSED. SO, I DROPPED IT OFF TO THE DEALER. THEY HAVE FOUND THAT THE TURBO CONNECTOR AND THE TURBOCHARGER WAS FULL OF OIL. THIS INDEED IS COVERED UNDER THE POWER TRAIN WARRANTY. SO, THEY REPLACED THE TURBO CHARGER. I HAVE RECEIVED MY CAR BACK WITH THE REPLACED TURBO CHARGER AND I DON'T EXPERIENCE THE ACCELERATION LAG ANYMORE. MY COMPLAINT: I THINK THIS DOES EFFECT THE SAFETY BECAUSE WHILE ENTERING THE FREEWAY YOU NEED TO ACCELERATE THE VEHICLE AND IF IT DOESN'T HAPPEN IN A TIMELY MANNER THEN IT COULD CAUSE AN ACCIDENT. CAR ACCELERATES SUDDENLY AFTER THE LAG.

07/26/2017
Components: VEHICLE SPEED CONTROL,ENGINE
Incident Date: 07/19/2017
Crash: No
Fire: No
Vehicle Identification Number: 1FA6P0HD4E5******
Summary

HAD ISSUE WITH THE WATER PUMP GOING OUT - RECEIVED A QUICK COMPUTER WARNING STATING THAT THE CAR OVERHEATED; THEN ANOTHER COMPUTER WARNING LETTING ME KNOW THE CAR WOULD SWITCHED TO A VERY VERY LOW POWER-HAD NO WARNING. LUCKILY I WASN'T ON THE HIGHWAY WHEN THIS HAPPENED - I WAS LUCKY IF THE CAR WAS GOING 1 MILE/HOUR. WAS ON A 2 LANE CITY STREET. I WAS TURNING AROUND IN A RESTAURANT PARKING LOT - ONCE I GOT ON THE ROAD IT HAPPENED WITHIN SECONDS

07/26/2017
Components: SEAT BELTS,LATCHES/LOCKS/LINKAGES
Incident Date: 11/15/2016
Crash: No
Fire: No
Vehicle Identification Number: 1FA6P0H74E5******
Summary

TL* THE CONTACT OWNS A 2014 FORD FUSION. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBERS: 15V246000 (LATCHES/LOCKS/LINKAGES) AND 16V875000 (SEAT BELTS) HOWEVER, THE PARTS TO DO THE REPAIRS WERE UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIRS. THE CONTACT CALLED BOWDITCH FORD LOCATED AT 11291 JEFFERSON AVE, NEWPORT NEWS, VA 23601 AT PHONE NUMBER: (757) 595-2211 WHERE IT WAS CONFIRMED THAT THE PARTS WERE NOT AVAILABLE FOR THE RECALL REMEDIES. THE MANUFACTURER WAS NOT NOTIFIED OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. (VIN TOOL CONFIRMS PARTS NOT AVAILABLE/PARTS DISTRIBUTION DISCONNECT).

07/25/2017
Components: STRUCTURE
Incident Date: 06/29/2017
Crash: No
Fire: No
Vehicle Identification Number: 1FA6P0H78E5******
Summary

WE PURCHASED OUR 2014 FORD FUSION FROM LECKNER FORD OF KING GEORGE VA ON JUNE 20, 2017. VEHICLE DETAILS ARE AS FOLLOWS:VIN: [XXX], MANUFACTURE DATE: 12/13/13, MANUFACTURE LOCATION: FLAT ROCK, AZ, MILEAGE: 25,300 THE HEADLINER IS SAGGING ON THE VEHICLE PARTIALLY BLOCKING THE REAR WINDOW AND HANGING DOWN ON THE DRIVER?S SIDE FRONT DOOR. ONLINE RESEARCH DETERMINED THAT FORD MOTOR COMPANY IS INDEED AWARE OF THIS ISSUE BUT HAS NOT TAKEN ACTION TO CORRECT THE PARTS FAILURE TO DATE. NOW AWARE THAT FORD MOTOR COMPANY KNOWS OF THE SAGGING HEADLINER ISSUE WITH THE 2014-2015 FORD FUSION, I CONTACTED THE DEALER AND WAS ADVISED TO OPEN A FORD CUSTOMER CARE CASE. THE SERVICE DIRECTOR AT LECKNER FORD FELT THAT OPENING A CUSTOMER CARE CASE, HAVING LOYALTY POINTS AS A REPEAT CUSTOMER AND THE VEHICLE JUST BEING OUTSIDE OF THE WARRANTY COULD ALL CONTRIBUTE TO A SUCCESSFUL OUTCOME WITH FORD. ON JULY 19, 2017 I CONTACTED THE FORD CUSTOMER CARE CENTER AT 800-392-3673 AND OPENED CASE REFERENCE NO: 12746787. I WAS TOLD THAT I WOULD BE PROVIDED A RESPONSE VIA E-MAIL BY END OF DAY ON FRIDAY, JULY 20, 2017. APPROXIMATELY 10 MINUTES AFTER COMPLETING THE CALL WITH FORD, I RECEIVED A SOLICITATION E-MAIL ASKING IF I WANTED TO RECEIVE E-MAILS FROM FORD STATING VERBATIM ?RECENTLY, WE RECEIVED YOUR INFORMATION AND TO KEEP YOU INFORMED WE?D LIKE TO SEND YOU E-MAILS FILLED WITH NEWS ON THE LATEST TECHNOLOGIES, EVENTS, OFFERS, SERVICE COUPONS AND MORE.? ODDLY ENOUGH I NEVER RECEIVED A RESPONSE TO MY CUSTOMER CARE CASE AS PROMISED. I CONTACTED THE CARE CENTER ON JULY 25TH AND WAS INFORMED THAT MY REQUEST WAS DENIED?PERIOD. NO EXPLANATION, NO POINT OF ESCALATION, NO OPTIONS. FORD IS BETTER THAN THIS. FORD IS AWARE THAT THIS ISSUE OCCURRED AND CONTINUES TO OCCUR IN THEIR FLAT ROCK MANUFACTURING PLANT AS CAN BE FOUND ON ANY NUMBER OF WEBSITES AVAILABLE TO CONSUMERS. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6). *TR

07/21/2017
Components: SEAT BELTS,STRUCTURE
Incident Date: 03/31/2017
Crash: No
Fire: No
Vehicle Identification Number: 3FA6P0D97ER******
Summary

I HAVE CALLED TWO LOCAL DEALERS MULTIPLE TIMES DATING BACK TO APRIL (WHEN I PURCHASED THE CAR) TO HAVE THE RECALL FIXES PERFORMED, AND CONTINUE TO BE TOLD THE PARTS ARE ON BACK ORDER FROM THE MANUFACTURER. I HAVE ALSO CONTACTED THE MANUFACTURER (FORD) ONLINE AND WAS TOLD I NEEDED TO SCHEDULE THE APPOINTMENT WITH A LOCAL DEALER.

07/18/2017
Components: SEAT BELTS,STRUCTURE,LATCHES/LOCKS/LINKAGES
Incident Date: 07/31/2016
Crash: No
Fire: No
Summary

TL* THE CONTACT OWNS A 2014 FORD FUSION. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBERS: 16V875000 (SEAT BELTS), 17V210000 (LATCHES/LOCKS/LINKAGES) HOWEVER, THE PARTS TO DO THE REPAIRS WERE UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIRS. THE CONTACT CALLED A LOCAL DEALER (VILLAGE FORD LOCATED AT VILLAGE FORD LOCATED AT 11660 US 441 S BELLEVIEW FL 34420) WHERE IT WAS INFORMED THAT THE RECALL REMEDY PARTS WERE ON BACK ORDER. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. THE VIN WAS NOT AVAILABLE. UPDATED 09/01/17*LJ THE CONSUMER STATED THE VEHICLE WAS REPAIRED ON 7-31-2017. UPDATED 09/05/2017*JS

07/17/2017
Components: SEAT BELTS
Incident Date: 12/14/2016
Crash: No
Fire: No
Vehicle Identification Number: 3FA6P0HDXER******
Summary

I GOT A SAFETY RECALL FROM FORD IN DECEMBER 2016, RECALL ISSUED NOVERMBER 2016. STILL NO PARTS AVAILABLE TO FIX MY SEAT BELT ASSEMBLY...9 MONTHS LATER.

07/16/2017
Components: ELECTRICAL SYSTEM,SERVICE BRAKES,ENGINE
Incident Date: 07/16/2017
Crash: No
Fire: No
Vehicle Identification Number: 3FA6P0LU1ER******
Summary

I WAS DRIVING MY FORD FUSION HYBRID TODAY ON THE INTERSTATE AND HAD A COMPLETE ENGINE FAILURE WHILE DRIVING. I WAS DRIVING, THEN A NOTICED POPPED ON MY DASHBOARD STATING TO STOP SAFELY NOW. I PRESSED THE GAS PETTLE AND THE EV MODE KICKED ON, PROPELLING MY VEHICLE SPEED TO OVER 85 MILES PER HOUR. I WAS EXTREMELY NERVOUS BECAUSE THE FORDS ELECTRIC VEHICLE ENGINES ARE LIMITED TO 85 MPH IN PURE EV MODE. I WAS ABLE TO COME TO THE SHOULDER OF THE INTERSTATE. I TURNED THE VEHICLE OFF, WAITED A FEW SECONDS AND RESTARTED THE VEHICLE. ALL SEEMED TO BE OK, AS SOON AS I PUSHED THE GAS PETTLE TO GET BACK ON THE HIGHWAY THE INFORMATION DASHBOARD WAS ALARMING ME TO STOP SAFELY NOW. I DID NOT HAVE ANY CHECK ENGINE LIGHTS COME ON. I THEN REVVED THE ENGINE TO SEE IF I WOULD EXPERIENCE ANYTHING, THE ENGINE FINALLY CAME ON, THEN REVVED AND I FELT THAT EVEN THOUGH I WAS IN PARK IF MY FOOT WOULD HAVE BEEN OFF OF THE BREAK PETTLE MY VEHICLE WOULD HAVE MOVED FORWARD. I TURNED THE VEHICLE OFF AS SOON AS I FELT THIS THE ENGINE WAS CONSTANTLY REVVING UNTIL I TURNED THE KEY TO THE OFF SWITCH. I THEN HAD THE VEHICLE TOWED TO THE DEALERSHIP. I WAS DRIVING AT 76 MPH ON THE HIGHWAY AND COMPLETE FAILURE OCCURRED.

07/14/2017
Components: SEAT BELTS,LATCHES/LOCKS/LINKAGES
Incident Date: 04/14/2017
Crash: No
Fire: No
Vehicle Identification Number: 3FA6P0H73ER******
Summary

TL* THE CONTACT OWNS A 2014 FORD FUSION. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBERS: 15V246000(LATCHES/LOCKS/LINKAGES) AND 16V875000 (SEAT BELTS). THE PARTS TO DO THE REPAIR WERE UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE HERTRICH FORD DEALER WAS CONTACTED AND CONFIRMED THAT THE PARTS WERE NOT AVAILABLE FOR THE RECALL REMEDY. THE MANUFACTURER WAS NOTIFIED. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE FOR NHTSA CAMPAIGN NUMBER: 16V875000 (SEAT BELTS). PARTS DISTRIBUTION DISCONNECT FOR NHTSA CAMPAIGN NUMBER: 15V246000(LATCHES/LOCKS/LINKAGES).

07/07/2017
Components: LATCHES/LOCKS/LINKAGES
Incident Date: 06/05/2017
Crash: No
Fire: No
Summary

TL* THE CONTACT OWNS A 2014 FORD FUSION HYBRID. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 15V246000(LATCHES/LOCKS/LINKAGES). THE PARTS TO DO THE REPAIR WERE UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE CONTACT CALLED A LOCAL DEALER (SELLERS-SEXTON FORD LINCOLN MAZDA LOCATED ON 341 VFW MEMORIAL DR, ST ROBERT, MO 65584) WHO STATED THAT THE RECALL REMEDY PARTS WERE ON BACKORDER. THE MANUFACTURER WAS NOTIFIED. THE VIN WAS UNKNOWN. THE CONTACT HAD NOT EXPERIENCED A FAILURE. PARTS DISTRIBUTION DISCONNECT.

07/06/2017
Components: SEAT BELTS,LATCHES/LOCKS/LINKAGES
Incident Date: 01/01/2017
Crash: No
Fire: No
Vehicle Identification Number: 3FA6P0LU5ER******
Summary

FORD FUSION. CONSUMER WRITES IN REGARDS TO FAILURE TO REMEDY RECALL 16V-875/17V-210 DEFECT WITHIN A REASONABLE TIME FRAME. CONSUMER HAS ANOTHER VEHICLE CORRESPONDENCE IN ARTEMIS. *LD UPDATED 07/06/2017*JS

06/29/2017
Components: SEAT BELTS,STRUCTURE
Incident Date: 04/23/2015
Crash: No
Fire: No
Summary

S10 DIRECT REPLY LETTER FROM CONSTITUENT RE EXPRESSING CONCERNS ABOUT 2 UNADDRESSED SAFETY RECALLS FOR HIS 2014 FORD FUSION. *LD UPDATED 06/29/2017*JS

06/29/2017
Components: SEAT BELTS
Incident Date: 06/29/2017
Crash: No
Fire: No
Vehicle Identification Number: 3FA6P0PU4ER******
Summary

A SAFETY RECALL (16S42) WAS ISSUED FOR "SEATBELT PRETENSIONER CABLES MAY SEPARATE DURING DEPLOYMENT AND MAY NOT RESTRAIN THE OCCUPANTS IN A CRASH". ALL THE FORD DEALERSHIPS AROUND ME (ZIP 95008) SAY THEY CANNOT DO THE RECALL UNTIL JANUARY 2018. THIS SEEMS LIKE A SERIOUS PROBLEM THAT SHOULD BE ADDRESSED MUCH MORE QUICKLY. FORD SHOULD PROVIDE MORE PARTS IN A TIMELY MANNER AND ALLOW DEALERSHIPS TO DO THE REPAIRS. I WAS TOLD THAT BY A DEALERSHIP THAT THEY ARE ALLOWED TO ONLY DO SO MANY OF THESE REPAIRS PER WEEK AND THAT IS WHY THEIR APPOINTMENTS ARE SO FAR OUT. I DO NOT FEEL COMFORTABLE DRIVING MYSELF AND MY KIDS AROUND UNTIL JANUARY OF NEXT YEAR IN A CAR WHERE THE SEATBELTS MIGHT NOT WORK.

06/27/2017
Components: SEAT BELTS
Incident Date: 11/30/2016
Crash: No
Fire: No
Vehicle Identification Number: 3FA6P0G79ER******
Summary

TL* THE CONTACT OWNS A 2014 FORD FUSION. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 16V875000 (SEAT BELTS); HOWEVER, THE PART TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. TWO DEALERS WERE CONTACTED (ESCONDIDO FORD IN ESCONDIDO, CALIFORNIA AND TEMECULA FORD IN ESCONDIDO, CALIFORNIA). BOTH DEALERS CONFIRMED THAT THE PARTS WERE NOT AVAILABLE FOR THE RECALL REMEDY. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE AND WAS NOT ABLE TO CONFIRM WHEN THE PARTS WERE TO BECOME AVAILABLE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.

06/26/2017
Components: LATCHES/LOCKS/LINKAGES
Incident Date: 02/01/2016
Crash: No
Fire: No
Vehicle Identification Number: 3FA6P0HD7ER******
Summary

TL* THE CONTACT OWN A 2014 FORD FUSION. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 15V246000 (LATCHES/LOCKS/LINKAGES) HOWEVER, THE PART NEEDED FOR THE REPAIR WAS NOT AVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE CONTACT CALLED RACEWAY AND FRITZ DEALERS, LOCATED IN RIVERSIDE CA, FOUR TIMES WHERE IT WAS INFORMED THE REMEDY PART WAS NOT AVAILABLE FOR THE REPAIR. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. PART DISTRIBUTION DISCONNECT. ..UPDATED 08/22/17 *BF ..*JS

06/21/2017
Components: WHEELS
Incident Date: 06/16/2017
Crash: No
Fire: No
Vehicle Identification Number: 1FA6P0H7XE5******
Summary

TL* THE CONTACT OWNS A 2014 FORD FUSION. THE CONTACT TOOK THE VEHICLE TO WICKSTROM FORD (LOCATED AT 600 W. NORTHWEST HWY, BARRINGTON, IL 60010) TO HAVE THE TIRES BALANCED AND ROTATED. THE CONTACT WAS INFORMED THAT THE LUG NUTS HAD EXPANDED. THE CONTACT WAS INFORMED THAT TO REMOVE THE LUG NUTS AND PERFORM THE REQUESTED SERVICE, THE LUG NUTS HAD TO BE DRILLED AND ALL LUG NUTS WOULD NEED TO BE REPLACED. THE CONTACT DECLINED TO HAVE THE VEHICLE SERVICED. THE MANUFACTURER WAS NOTIFIED OF THE ISSUE. THE APPROXIMATE FAILURE MILEAGE WAS 45,000. UPDATED 08/22/17*LJ

06/21/2017
Components: STEERING,SEAT BELTS,LATCHES/LOCKS/LINKAGES
Incident Date: 06/10/2017
Crash: No
Fire: No
Vehicle Identification Number: 3FA6P0H77ER******
Summary

TL* THE CONTACT OWNS A 2014 FORD FUSION. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 15V246000 (LATCHES/LOCKS/LINKAGES). THE CONTACT STATED THAT THE FRONT DRIVER SIDE DOOR FAILED TO LATCH AND PREVENTED THE DOOR FROM REMAINING CLOSED. THE DOOR WAS HELD CLOSED BY A BUNGEE CORD. THE VEHICLE WAS TAKEN TO THE LOCAL DEALER (BRADLEY FORD LINCOLN LOCATED AT 1690 INDUSTRIAL BLVD, LAKE HAVASU CITY, ARIZONA, 86403)WHO STATED THAT THEY HAD THE PARTS AND SCHEDULED AN APPOINTMENT THE FOLLOWING WEEK. WHEN THE CONTACT ARRIVED FOR THE APPOINTMENT, HE WAS INFORMED THAT THE RECALL REMEDY PARTS WERE ON BACKORDER FOR SIX MONTHS TO A YEAR, AND THAT THEY WOULD CONTACT HIM WHEN PARTS WERE AVAILABLE. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS UNKNOWN. ... .UPDATED 11/16/17 *BF UPDATED 11/21/2017*JS

06/20/2017
Components: ENGINE,FUEL/PROPULSION SYSTEM
Incident Date: 06/07/2017
Crash: No
Fire: No
Vehicle Identification Number: 3FA6P0H9XER******
Summary

TL* THE CONTACT OWNS A 2014 FORD FUSION. WHILE DRIVING APPROXIMATELY 70 MPH, THE CHECK ENGINE INDICATOR ILLUMINATED. THE VEHICLE WAS DRIVEN TO THE CONTACT'S RESIDENCE WHERE A SCAN TOOL WAS USED TO DIAGNOSE THE ENGINE, WHICH GENERATED A P1450 CODE. THE CODE WAS RESET AND THE FAILURE RECURRED. THE VEHICLE WAS NOT TAKEN TO A DEALER. THE VEHICLE WAS NOT REPAIRED. IN ADDITION, AFTER FUELING THE FUEL TANK AND ATTEMPTING TO DRIVE, THE VEHICLE HESITATED AND STALLED. THE CONTACT WAS ABLE TO RESTART THE VEHICLE, BUT THE FAILURE RECURRED EACH TIME FUEL WAS PLACED IN THE VEHICLE. THE CONTACT CALLED THE FORD MURFREESBORO DEALER IN TENNESSEE WHERE AN APPOINTMENT WAS SCHEDULED FOR DIAGNOSTIC TESTING. THE VIN WAS NOT INCLUDED IN NHTSA CAMPAIGN NUMBER: 15V793000 (FUEL SYSTEM, GASOLINE). THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 100,000.

06/15/2017
Components: ENGINE,FUEL/PROPULSION SYSTEM
Incident Date: 06/15/2017
Crash: No
Fire: No
Vehicle Identification Number: 3FA6POH9XER******
Summary

THE CAR ACTS LIKE IT WANTS TO SHUT OFF AFTER FUELING. IF I SIT AT AN IDLE IT WILL START TO RUN ROUGH. WHILE IN MOTION THERE IS A VIBRATION HUMMING SOUND COMING FROM WHERE YOU PUT THE FUEL IN. IF I PRESS THE FLAP IT RELEASES A BUILDUP OF GAS FUMES.

06/14/2017
Components: SEAT BELTS
Incident Date: 06/14/2017
Crash: No
Fire: No
Vehicle Identification Number: 3FA6P0D9XER******
Summary

TL* THE CONTACT OWNS A 2014 FORD FUSION. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 15V875000 (SEAT BELTS). THE PARTS TO DO THE REPAIR WERE UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE CONTACT CALLED THE DEALER (MAGIC CITY FORD LINCOLN, 809 WILLIAMSON RD NE, ROANOKE, VA 24016 (540) 345-0911) AND WAS INFORMED THAT A RECALL REMEDY WAS UNAVAILABLE. THE MANUFACTURER WAS NOT MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.

06/12/2017
Components: ELECTRICAL SYSTEM,UNKNOWN OR OTHER
Incident Date: 06/11/2017
Crash: No
Fire: No
Vehicle Identification Number: 3FA6P0G78ER******
Summary

I TRIED ENTERING MY CAR AFTER CHURCH AND THE WINDOWS WOULD NOT GO DOWN, RADIO WOULD NOT TURN ON, LOCKS WOULD NOT WORK (CAR WAS JUST UNLOCKED EVEN THOUGH I USED MY KEY PRIOR TO LOCK IT), AND THE AIR/HEAT CONTROLS WOULD NOT WORK. THE LAST COUPLE OF DAYS IN MICHIGAN HAVE BEEN QUITE HOT BUT THIS DAY IT WAS CLOSE TO 93 DEGREES AND IT FELT LIKE A SAUNA IN MY CAR. I HAVE TWO YOUNG KIDS THAT I TRANSPORT IN MY CAR AND WITH THE HOT WEATHER AND NO ABILITY FOR WINDOWS TO GO DOWN OR AIR TO BE TURNED ON WE COULD BASICALLY SUFFOCATE. I EVEN WAITED UNTIL THE NEXT DAY (06/12/2017) AND THE CAR ISSUES ARE STILL PRESENT: LOCKS NOT WORKING, WINDOWS NOT WORKING, RADIO NOT WORKING, AIR NOT WORKING, AND ALL DASH CONTROLS NOT WORKING, AND TODAY MY KEY CONTROLS (LOCK, UNLOCK, AND ALARM) WOULD NOT WORK. EVEN WHEN I STARTED THE CAR THIS MORNING TO TAKE THE KIDS TO SCHOOL NOTHING WORKED SO WE WERE IN A HOT CAR FOR ABOUT 20 MINUTES TO GET THEM TO SCHOOL BEFORE THE REAL HOT WEATHER STARTS.

06/11/2017
Components: STRUCTURE
Incident Date: 06/10/2017
Crash: No
Fire: No
Vehicle Identification Number: 3FA6P0H79ER******
Summary

THE PASSENGER SIDE DOOR LATCH FAILED, CAUSING THE DOOR TO OPEN WHILE DRIVING ON A RESIDENTIAL STREET. THIS HAPPENED ONLY 3 MONTHS AFTER THE DRIVER'S SIDE DOOR LATCH ALSO FAILED. MY 2014 FORD FUSION IS NOT CURRENTLY INCLUDED IN THE ALREADY EXISTING RECALL OF THE FAULTY DOOR LATCHES. FORD WILL NOT REIMBURSE OR COVER THE EXPENSES TO HAVE EITHER DOOR LATCH FIXED. THIS IS A SERIOUS SAFETY ISSUE FOR ME, MY WIFE, AND DAUGHTER.

06/07/2017
Components: SEAT BELTS
Incident Date: 05/25/2017
Crash: No
Fire: No
Vehicle Identification Number: 1FA6P0HD4E5******
Summary

TL* THE CONTACT OWNS A 2014 FORD FUSION. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 16V875000 (SEAT BELTS). THE PART TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS NOT MADE AWARE OF THE ISSUE. THE CONTACT SPOKE TO THE DEALER (HEMPSTEAD FORD LINCOLN 301 N FRANKLIN ST, HEMPSTEAD, NY 11550) WHO STATED THAT THEY WOULD CALL THE CONTACT WHEN PARTS WERE AVAILABLE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.

06/05/2017
Components: SEATS
Incident Date: 01/23/2017
Crash: No
Fire: No
Vehicle Identification Number: 3FA6P0H71ER******
Summary

ACCORDING TO NHTSA RECALL 16V-875, RECALL IS FOR DRIVER AND PASSENGER SEATBELT PRETENSIONER CABLES. THEY MAY SEPARATE AND NOT ADEQUATELY RESTRAIN DRIVER OR OCCUPANT IN A CRASH, INCREASING THE RISK OF INJURY. I'VE BEEN CALLING MY LOCAL FORD DEALER SINCE 1/23/17 AND THE PARTS ARE NEVER IN! WHAT GOOD ARE SEATBELTS THAT MIGHT NOT WORK AND REPLACEMENT PARTS THAT ARE NEVER AVAILABLE TO FIX THE PROBLEM?? MY ONLY FORD DEALER IS THE FREDERICK MOTOR COMPANY, 1 WAVERLEY DR, FREDERICK, MD 21702, (800) 734-9118.

05/30/2017
Components: STEERING
Incident Date: 05/27/2017
Crash: No
Fire: No
Vehicle Identification Number: 3FA6P0H97ER******
Summary

POWER STEERING LOSS WHILE DRIVING ON THE HIGHWAY.

05/24/2017
Components: ELECTRICAL SYSTEM,AIR BAGS,SEAT BELTS
Incident Date: 05/01/2016
Crash: No
Fire: No
Vehicle Identification Number: 3FA6P0HD1ER******
Summary

TL* THE CONTACT OWNS A 2014 FORD FUSION. THE CONTACT STATED THAT THE AIR BAG WARNING INDICATOR ILLUMINATED. THE CONTACT TOOK THE VEHICLE TO THE TIM SHORT FORD DEALER, LOCATED ON 107 ROCKWOOD LN, HAZARD, KY 41701, WHERE IT WAS DIAGNOSED THAT THE WIRING UNDERNEATH THE SEAT WAS FRACTURED AND CAUSED THE AIR BAG SYSTEM TO DEACTIVATE. THE WIRING HARNESS NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE VEHICLE WAS INCLUDED IN NHTSA CAMPAIGN NUMBER: 16V875000 (SEAT BELTS). THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 62,000. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.

05/24/2017
Components: WHEELS
Incident Date: 05/22/2017
Crash: Yes
Fire: No
Vehicle Identification Number: 3FA6P0HD6ER******
Summary

LUG NUTS ON BOTH REAR TIRES ARE COMING OFF WHILE DRIVING. O N MAY 10TH IT HAPPENED AND I MANAGED TO TIGHTEN THEM AND MAKE IT HOME. ON MAY 22ND IT HAPPENED AGAIN. MY 12 YEAR OLD SON WAS WITH ME AND I KEPT FEELING LIKE MY TIRES WERE OFF AS I TRIED TO STOP AND CHECK IT OUT I LOST CONTROL AND RAN OFF INTO A DITCH AND CRASHED INTO A FENCE. I CALLED POLICE AND SPENT 3 HOURS. THE ONLY WAY TO LOAD VEHICLE WAS TO TIGHTEN THE LUG NUTS FROM PREVENTING MORE DAMAGE TO THE VEHICLE. I AM VERY UPSET HIS HAPPENED. I DO NOT KNOW WHAT WOULD CAUSE ALL LUG NUTS TO COME LOOSE FOR NO REASON NOT ONLY ONCE BUT TWICE AND CAUSE THIS TRAUMATIC EXPERIENCE. I DO NOT EVEN WANT THIS CAR ANYMORE I AM TERRIFIEDTO GET IN IT EVEN IF IT WAS FIXED. MY SON DOESNT EVEN WANT TO RIDE IN ANOTHER VEHICLE AGAIN.

05/24/2017
Components: UNKNOWN OR OTHER
Incident Date: 05/21/2017
Crash: No
Fire: No
Vehicle Identification Number: 1FA6P0H71E5******
Summary

TOOK MY CAR OUT OF TOWN DIDN'T HAVE ANY PROBLEMS ON THE WAY, SMOOTH RIDE. THE NEXT DAY I NOTICED MY A/C WENT OUT IN MY CAR AND WAS BLOWING HOT AIR, I THOUGHT I JUST NEEDED TO RECHARGE MY AIR. ONCE WE POPPED THE HOOD TO RECHARGE WE NOTICED SOMETHING TOWARDS THE BOTTOM OF MY HOOD BENEATH ONE OF THE BELTS. TURNED OUT THE BOLT HOLDING THE A/C CLUTCH PLATE VIBRATED OFF RESULTING IN MY CLUTCH PLATE TO LAND ON THE BOTTOM OF THE HOOD.

05/23/2017
Components: FUEL/PROPULSION SYSTEM
Incident Date: 05/22/2017
Crash: No
Fire: No
Vehicle Identification Number: 1FA6P0HD3E5******
Summary

HEARD A LOUD NOISE COMING FROM NEAR THE GAS TANK, SOUNDS LIKE A GOOGLING OR FUNNY NOISE CHECK ENGINE LIGHT COMES ON AND THE CAR SPUTTERS AND CUTS OFF. ALL THE NOISE WAS BEING MADE WHILE DRIVING IT DIDN'T STOP UNTIL I PUT THE CAR IN PARK

05/23/2017
Components: POWER TRAIN,ELECTRICAL SYSTEM,SEAT BELTS,ENGINE
Incident Date: 11/30/2016
Crash: No
Fire: No
Vehicle Identification Number: 1FA6P0H71E5******
Summary

TL* THE CONTACT OWNS A 2014 FORD FUSION. THE CONTACT STATED THAT AN INDEPENDENT MECHANIC INSPECTED THE VEHICLE. THE DEALER (MULLINAX FORD OF KISSIMMEE 1810 E IRLO BRONSON MEMORIAL HWY, KISSIMMEE, FL 34744 407-846-6000) DIAGNOSED THE VEHICLE AND REPLACED THE ALTERNATOR ASSEMBLY, TRANSMISSION, BATTERY, AND DRIVE TRAIN. IN ADDITION, THE VEHICLE WAS INCLUDED IN NHTSA CAMPAIGN NUMBER: 16V875000 (SEAT BELTS) AND A MANUFACTURER'S EXTENDED SERVICE CAMPAIGN TO ADDRESS A FAILURE CONCERNING MODULES FOR THE ACCESSORY PROTOCOL INTERFACE MODULE. THE DEALER INDICATED THAT THE PARTS HAD BEEN UNAVAILABLE FOR MONTHS CONCERNING THE RECALL. THE CONTACT WAS TO CHECK TO VERIFY THE EXTENDED SERVICE CAMPAIGN BECAUSE THE DEALER MADE NO MENTION. THE MANUFACTURER WAS NOTIFIED OF THE CONTACT'S CONCERNS. THE FAILURE MILEAGE WAS NOT AVAILABLE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.

05/22/2017
Components: UNKNOWN OR OTHER
Incident Date: 05/22/2017
Crash: No
Fire: No
Vehicle Identification Number: 3FA6P0D97ER******
Summary

THERE HAS BEEN A RECALL OUTSTANDING SINCE LAST YEAR (RECALL 15S16- DOOR LATCH REPLACEMENT, NHTSA CAMPAIGN NUMBER: 15V246000). I HAVE TRIED SEVERAL FORD DEALERS AND THEY ALL TELL ME THE PARTS ARE NOT AVAILABLE. I DO NOT WANT TO WAIT FOR A FIX FOR SUCH A POTENTIALLY DANGEROUS DEFECT.

05/22/2017
Components: WHEELS
Incident Date: 05/20/2017
Crash: No
Fire: No
Vehicle Identification Number: 3FA6P0LUXER******
Summary

TL* THE CONTACT OWNS A 2014 FORD FUSION. WHILE THE VEHICLE WAS AT THE DEALER FOR MAINTENANCE, IT WAS DISCOVERED THAT THE WHEEL LUG NUTS WERE FAULTY AND HAD EXPANDED AND ENLARGED. THE WRENCH PROVIDED BY THE MANUFACTURER WOULD NO LONGER FIT OVER THE LUG NUTS TO TIGHTEN AND SECURE THE WHEELS TO THE VEHICLE. THE CAUSE OF THE FAILURE WAS NOT DETERMINED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 45,000.

05/21/2017
Components: ELECTRICAL SYSTEM
Incident Date: 05/20/2017
Crash: No
Fire: No
Vehicle Identification Number: 3FA6P0HD3ER******
Summary

I PICKED MY DAUGHTER UP AND STARTED THE CAR. THE RADIO WAS BLASTING. I COULDN'T TURN IT DOWN. THE AIR CONDITIONER WOULDN'T COME ON. THERE WAS A MESSAGE ON THE DISPLAY PANEL WARNING OF "TEMPORARILY LOST COMMUNICATION WITH THE CLIMATE SYSTEM". WHEN THIS HAPPENS THE CHECK ENGINE LIGHT COMES ON, THE AIR CONDITIONING STOPS WORKING, THE WINDOWS WILL NOT ROLL DOWN, THE TOUCH SCREEN DOES NOT WORK, AND THE RADIO CANNOT BE ADJUSTED. LOCKS ON DOORS ARE ALSO FROZEN. SEATS WILL NOT ADJUST. WE ARE BASICALLY TRAPPED INSIDE THE CAR WITH NO AIR. IT WAS 95 DEGREES OUTSIDE AND THERE WAS NO AIR FLOW. THIS IS VERY DANGEROUS. BOTH MY KIDS WERE WITH ME. THIS HAPPENS WHEN CAR WAS STATIONARY AND IN MOTION.

05/18/2017
Components: POWER TRAIN,ELECTRICAL SYSTEM,TRACTION CONTROL SYSTEM
Incident Date: 04/01/2017
Crash: No
Fire: No
Vehicle Identification Number: 3FA6P0K96DR******
Summary

TL* THE CONTACT OWNS A 2014 FORD FUSION. THE CONTACT STATED THAT THE SYNC MY RIDE SYSTEM IN THE VEHICLE HAD BEEN ILLEGALLY HACKED AND CAUSED THE TRACTION CONTROL AND TRANSMISSION TO MALFUNCTION. ALSO, THE CONTACT INDICATED THAT THE VEHICLE FAILED TO ACCELERATE WHEN DEPRESSING THE ACCELERATOR PEDAL. THE VEHICLE WAS TAKEN TO THE DEALER WHO RESET THE SYNC MY RIDE FEATURE, BUT THE FAILURES CONTINUED. THE DEALER INDICATED THAT THE HACKER OVERRODE THE ADMINISTRATOR PASSWORD IN ORDER TO HACK INTO THE SYSTEM. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 32,000.

05/17/2017
Components: SEATS
Incident Date: 05/14/2017
Crash: No
Fire: No
Vehicle Identification Number: 3FA6P0K96ER******
Summary

THE PASSENGER SEAT STARTED SMOKING FOR NO APPARENT REASON I PUT A PAPER TOWEL OVER THIS TO STOP IT FROM SPREADING. IT BURNED A HOLE IN THE PASSENGER SEAT AND LEFT TWO BROWN HASH MARKS - ALMOST LIKE IT WOULD HAVE SPREAD TO COILS. THE CAR WAS IN STATIONARY POSITION AND THE ENGINE WAS OFF. IT WAS IN MY DRIVEWAY ON RUNNYMEADE DRIVE IN MARIETTA, GA.

05/10/2017
Components: SEAT BELTS
Incident Date: 11/30/2016
Crash: No
Fire: No
Vehicle Identification Number: 3FA6P0SU3ER******
Summary

MY CAR HAS HAD AN OPEN RECALL FOR THE SEATBELTS SINCE 03 NOV 2016, AND THERE IS STILL NO REMEDY AVAILABLE. THIS IS IN ADDITION TO SEVERAL OTHER RECALLS, INCLUDING ONE A COUPLE DAYS AGO FOR FAULTY DOOR LATCHES, AND THE OVERALL POOR QUALITY OF THE VEHICLE. I CAN'T EVEN TRADE IT IN BECAUSE NO ONE WANTS A VEHICLE WITH AN OPEN RECALL. I FEEL THAT FIVE AND A HALF MONTHS IS AN EXCESSIVE TIME FOR A RECALL TO STILL HAVE NO REMEDY.

05/06/2017
Components: ELECTRICAL SYSTEM,UNKNOWN OR OTHER
Incident Date: 05/05/2017
Crash: No
Fire: No
Vehicle Identification Number: 3FA6P0H92ER******
Summary

2014 FORD FUSION SE, THE TRUNK WILL OPEN ITS' OWN, USUALLY WHEN I UNLOCK THE VEHICLE VIA THE INTEGRATED KEYPAD AND, OCCASIONALLY WHEN USING THE KEY FOB REMOTE. THE VEHICLE HAS ALSO POPPED THE TRUNK WHILE UNATTENDED, WHILE NO EFFORT TO UNLOCK THE TRUNK WAS BEING MADE, BY ANY MEANS. THIS MEANS THAT THE VEHICLE IS RENDERED UNSECURED, BY ITS' OWN DEFECT.

05/02/2017
Components: STEERING
Incident Date: 04/30/2017
Crash: No
Fire: No
Vehicle Identification Number: 3FA6P0RUXER******
Summary

I WENT OUT TO START MY VEHICLE AND GOT WARNING LIGHTS, STEERING ASSIST NEEDS ATTENTION, HILL START ASSIST NEEDS ATTENTION. SERVICE VEHICLE. I HAD NO POWER STEERING AT THIS POINT AND HAD TO TOW THE VEHICLE TO THE DEALER. JUST OUT OF WARRANTY AT 37K MILES. THE STEERING GEAR HAD TO BE REPLACED. THIS SOUNDS VERY SIMILAR TO WHAT HAS BEEN HAPPENING IN THE FORD FUSION MODELS WHICH HAD A RECALL, BUT NO RECALL ON THE HYBRIDS! I'M THANKFUL IT HAPPENED IN MY DRIVEWAY AND NOT ON THE HIGHWAY.

05/01/2017
Components: SEAT BELTS
Incident Date: 01/27/2017
Crash: No
Fire: No
Vehicle Identification Number: 3FA6P0H79ER******
Summary

2014 FORD FUSION. CONSUMER WRITES IN REGARDS TO PASSENGER FRONT SEATBELT PRETENSIONER CABLE RECALL. *LD THE CONSUMER REQUESTED TO KNOW WHEN THE SAFETY RECALL FOR THE FRONT PASSENGER SEATBELT PRETENSIONER CABLE WOULD BE REPAIRED. UPDATED 05/01/2017*JS

04/28/2017
Components: POWER TRAIN,SEAT BELTS,VEHICLE SPEED CONTROL
Incident Date: 03/20/2017
Crash: No
Fire: No
Vehicle Identification Number: 3FA6P0H74ER******
Summary

.I HAVE A 2014 FORD FUSION THAT HAS A TOTAL OF EIGHT SAFETY RECALLS. I HAVE ONLY RECEIVED ONE SAFETY NOTICE RECALL REGARDING THE PASSENGER FRONT SEATBELT FROM FORD MOTORS. THE NOTICE DID NOT STATE A TIMELINE INDICATING WHEN THE ISSUE WOULD BE RESOLVE. I CONTACT FORD MOTORS TO GET A TIMELINE AND WAS ADVISED BY A REPRESENTATIVE THAT FORD IS CURRENTLY WORKING ON THE RECALL AND DOESN'T HAVE ANY UPDATES. I STATED MY DISAPPOINTMENT AND CONCERNS WITH FORD MOTORS. I ALSO STRESS THAT MY FAMILY SAFETY IS BEING COMPROMISE BY RIDING IN AN UNSAFE CAR. SHE STATED TO ME 'THAT FORD CANNOT HELP ME WITH A HYPOTHETICAL SITUATION. FORD DOES NOT CARE ABOUT THE SAFETY OF ITS DRIVERS.

04/25/2017
Components: SEAT BELTS
Incident Date: 01/02/2017
Crash: No
Fire: No
Vehicle Identification Number: 1FA6P0H71E5******
Summary

TL* THE CONTACT OWNS A 2014 FORD FUSION. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 16V875000 (SEAT BELTS); HOWEVER, THE PARTS TO DO THE REPAIR WERE UNAVAILABLE. THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS NOT NOTIFIED OF THE ISSUE. THE CONTACT WAS INFORMED BY THE MANUFACTURER THAT THE VEHICLE WAS SAFE TO DRIVE AND IT WAS NOT A STOP SALE RECALL. THE CONTACT WAS ALSO INFORMED THAT THEY WOULD HAVE THE PARTS IN APRIL; HOWEVER, UPON ANOTHER CONVERSATION WITH THE MANUFACTURER, THE CONTACT WAS INFORMED THAT THE DATE WAS CHANGED TO SOME TIME IN OCTOBER OR NOVEMBER. THE CONTACT HAD NOT EXPERIENCED A FAILURE. THE CONTACT WAS PROVIDED WITH FORD CASE NUMBER: 12186126. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.

04/25/2017
Components: SEAT BELTS
Incident Date: 01/02/2017
Crash: No
Fire: No
Vehicle Identification Number: 1FA6P0H7XE5******
Summary

TL* THE CONTACT OWNS A 2014 FORD FUSION. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 16V875000 (SEAT BELTS); HOWEVER, THE PARTS TO DO THE REPAIR WERE UNAVAILABLE. THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS NOT NOTIFIED OF THE ISSUE. THE CONTACT WAS INFORMED BY THE MANUFACTURER THAT THE VEHICLE WAS SAFE TO DRIVE AND IT WAS NOT A STOP SALE RECALL. THE CONTACT WAS ALSO INFORMED THAT THEY WOULD HAVE THE PARTS IN APRIL; HOWEVER, UPON ANOTHER CONVERSATION WITH THE MANUFACTURER, THE CONTACT WAS INFORMED THAT THE DATE WAS CHANGED TO SOME TIME IN OCTOBER OR NOVEMBER. THE CONTACT HAD NOT EXPERIENCED A FAILURE. THE CONTACT WAS PROVIDED WITH FORD CASE NUMBER: 12186126. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.

04/25/2017
Components: STEERING
Incident Date: 06/01/2016
Crash: No
Fire: No
Vehicle Identification Number: 3FA6P0HD0ER******
Summary

TL* THE CONTACT OWNS A 2014 FORD FUSION. WHILE DRIVING 50 MPH OR MORE, THE VEHICLE SHIFTED/SWAYED FROM SIDE TO SIDE WITHOUT WARNING. THE VEHICLE WAS TAKEN TO THE DEALER TO BE DIAGNOSED, BUT THE DEALER WAS UNABLE TO DUPLICATE THE FAILURE AND STATED THAT NOTHING WAS WRONG WITH THE VEHICLE. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS APPROXIMATELY 8,000.

04/23/2017
Components: SEAT BELTS
Incident Date: 09/05/2016
Crash: No
Fire: No
Vehicle Identification Number: 3FA6P0K95ER******
Summary

THE REAR, MIDDLE SEAT BELT LOCKED WHILE THE SEAT WAS DOWN, TENSIONING THE BELT BEYOND THE POINT WHERE THE SEAT CAN BE USED. THE BELT CANNOT BE LOOSENED ENOUGH TO ALLOW THE SEAT BACK TO BE LIFTED INTO THE UPRIGHT POSITION AND OBVIOUSLY CANNOT BE USED TO RESTRAIN A PASSENGER. TENSION HAD TO BE RELEASED FROM THE BOTTOM SECURING BRACKET IN ORDER TO LIFT THE SEAT BACK SO THAT A PASSENGER CAN SIT IN THE WINDOW SEAT. AT THAT POINT THE SEAT BELT WAS LOCKED WITH THE SEAT UP AND THE MIDDLE SEAT BELT CANNOT BE RELEASED TO BE USED.

04/23/2017
Components: STRUCTURE
Incident Date: 04/22/2017
Crash: No
Fire: No
Vehicle Identification Number: 3FA6P0K95ER******
Summary

UPON REGULAR CLOSING OF REAR PASSENGER DOOR, IT WILL NOT LATCH, THEREFORE CAN NOT BE SHUT. THE CAR CANNOT BE DRIVEN IN THIS CONDITION, AS THE DOOR WILL NECESSARILY BE OPEN AT ALL TIMES.

04/21/2017
Components: SEAT BELTS
Incident Date: 11/30/2016
Crash: No
Fire: No
Vehicle Identification Number: 3FA6P0UU1ER******
Summary

RECALL 16S42. STILL WAITING ON A REMEDY FOR MY FORD FUSION HYBRID 2014. I DON'T BELIEVE THAT IT SHOULD BE TAKING THIS LONG.

04/19/2017
Components: SEAT BELTS
Incident Date: 04/19/2017
Crash: No
Fire: No
Vehicle Identification Number: 3FA6P0K94ER******
Summary

I RECEIVED NOTICE OF A RECALL IN NOVEMBER 2016 INVOLVING MY SEATBELTS BEING UNABLE TO PROPERLY RESTRAIN ME DURING AN ACCIDENT. IT IS STILL NOTATED THAT FORD HASN'T FOUND A REMEDY TO THE PROBLEM. I FEEL LIKE I HAVE BEEN PATIENT CONSIDERING MY LIFE MAY BE ON THE LINE OVER THIS BUT I WOULD LIKE SOMETHING TO BE DONE TO CORRECT THE PROBLEM. CONSIDERING I DRIVE APPROXIMATELY 100 MILES PER DAY ON A COMMUTE TO WORK, I WOULD LIKE TO FEEL SAFE DOING IT AND KNOWING THAT MY SEATBELT MAY NOT RESTRAIN ME IS A HUGE PROBLEM. CAN YOU PLEASE LOOK INTO WHY THEY AREN'T FIXING THIS MAJOR ISSUE IN A TIMELY MANNER. THERE HAS BEEN NO ACCIDENT TO DATE BUT I AM CONCERNED ABOUT MY SAFETY IF ONE WAS TO OCCUR.

04/19/2017
Components: STEERING
Incident Date: 03/30/2017
Crash: No
Fire: No
Vehicle Identification Number: 3FA6P0H71ER******
Summary

LOST ABILITY TO STEER THE FUSION WHILE DRIVING. TOOK GREAT EFFORT TO KEEP ON THE ROAD AND STEER SAFELY. TOOK TO FORD DEALERSHIP AND WAS TOLD NEW STEERING GEAR WAS NECESSARY AND THAT WOULD COST $1600. CALLED FORD CUSTOMER SERVICE TO START A CASE AND THEN TOLD TO CALL DEALERSHIP BACK. THEY DID NOTHING TO ASSIST. CALLS TO FORD REGIONAL CUSTOMER SERVICE WERE NOT RETURNED. RECALLS ABOUT CORRODED BOLTS AND SOFTWARE REPROGRAMMING ARE NOT FIXING THE FUNDAMENTAL FLAW. THE CASE THAT IS UNDER LITIGATION IN CALIFORNIA IS EXACTLY WHAT IS WRONG WITH MY CAR. THE EPAS FAILED DUE TO A DESIGN FLAW AND FORD WILL NOT ACKNOWLEDGE IT NOR PAY FOR THE REPAIR. I DO NOT FEEL SAFE DRIVING THE VEHICLE NOW BECAUSE I DON'T KNOW WHAT ELSE FORD IS WITHHOLDING.

04/19/2017
Components: ELECTRICAL SYSTEM
Incident Date: 04/18/2017
Crash: No
Fire: No
Vehicle Identification Number: 3FA6P0G7XER******
Summary

CAR REPEATEDLY OVER A PERIOD OF 18+ MONTHS EXPERIENCES INTERMITTENT ELECTRICAL FAILURE THAT RESULTS IN WINDOWS, LOCKS, RADIO, FANS, DASH LIGHTS TO STOP WORKING. THERE IS NO PATTERN TO THE FAILURES. I HAVE BEEN STUCK IN 90 DEGREE WEATHER ON THE HIGHWAY UNABLE TO EVEN ROLL DOWN A WINDOW AND NO MOVING AIR DUE TO FANS BEING OUT. CAR HAS BEEN IN TO 2 DIFFERENT FORD DEALERSHIPS AND KEPT THERE FOR WEEKS AT A TIME WITH NO RESOLUTION.

04/18/2017
Components: ELECTRICAL SYSTEM,EXTERIOR LIGHTING
Incident Date: 04/02/2015
Crash: No
Fire: No
Vehicle Identification Number: 3FA6P0HD0ER******
Summary

THE HEADLIGHTS DO NOT PROVIDE ADEQUATE LIGHTING AT NIGHT. WHEN DRIVING AT NIGHT THE LIGHTS DIM AS YOU INCREASE SPEED. I HAVE GONE TO TWO DEALERSHIPS BOTH TELLING ME THEY ARE "FINE" "NOTHING WRONG". I HAVE COMPLAINED TO FORD CORP ABOUT THIS ISSUE BUT THEY DO NOTHING TO HELP REMEDY THE SITUATION. DRIVERS SIDE LIGHTING CLUSTER WILL NOT KEEP LIGHTS FOR MORE THAN A YEAR BEFORE I HAVE TO REPLACE THE LIGHT BULBS. I HAVEN'T HAD TO REPLACE THE PASSENGER SIDE LIGHTBULBS MORE THAN ONCE IN COMPARISON. ON TOP OF THAT THE SYNC SYSTEM HAS HAD ISSUES FROM ABOUT MONTH THREE OF OWNERSHIP. THEY HAVE REPLACED PART OF THE COMPUTER BUT NOW HAVE NO IDEA WHAT IS WRONG. IT IS "NORMAL" FOR MY A/C AND HEAT TO TAKE CONTROL OF ITSELF AND CHANGE WITH ME HAVING NO WAY TO CONTROL IT. THE HEATED SEATS WILL TURN ON BY THEMSELVES, THE POWER WINDOWS DO NOT WORK WHEN THIS HAPPENS, AND MY BLUETOOTH WILL NOT STAY CONNECTED TO MY PHONE. I HAVE SPOKEN TO TWO DEALERSHIPS ABOUT THESE ISSUES AND ONCE AGAIN "IT IS FINE" "NOTHING IS WRONG". APPARENTLY THIS ISSUE LEAVES NO PROBLEM CODE TO GIVE A PLACE TO START FOR REPAIR. I HAVE VIDEO TAPED IT AND STILL THEY CAN FIND NOTHING WRONG WITH THE SYSTEM. IT IS BECOMING HOT HERE NOW AND THIS ALL SEAMS TO BE A HEALTH RISK FOR MYSELF AND PASSENGERS. ALL OF THIS TENDS TO HAPPEN WHEN DRIVING AT ANY SPEED AND ANY TIME OF DAY. I HAVE A HARD TIME BELIEVING THAT "EVERYTHING IS FINE/NORMAL" WITH THE CAR.

04/18/2017
Components: ELECTRICAL SYSTEM,AIR BAGS,ENGINE
Incident Date: 02/15/2016
Crash: No
Fire: No
Vehicle Identification Number: 3FA6P0H75ER******
Summary

TL* TAKATA RECALL. THE CONTACT OWNS A 2014 FORD FUSION. WHILE REVERSING THE VEHICLE FROM WITHIN THE GARAGE, IT HESITATED AND STALLED SEVERAL TIMES. THE CONTACT WAS UNABLE TO DETERMINE WHEN THE FAILURE WOULD RECUR. THE VEHICLE WAS TAKEN TO THE DEALER MORE THAN TWICE, BUT THEY WERE UNABLE TO REPLICATE AND DIAGNOSE THE FAILURE. IN ADDITION, THE CONTACT WAS INCLUDED IN NHTSA CAMPAIGN NUMBER: 16V875000 (AIR BAGS), BUT WAS UNCERTAIN AS TO WHEN THE MANUFACTURER WOULD SUPPLY THE PARTS TO THE DEALER. THE CONTACT WAS WAITING FOR THE MANUFACTURER TO DETERMINE A SOLUTION TO PREVENT THE FAILURE. THE MANUFACTURER HAD NOT YET ESTABLISHED A RECALL NOR A SERVICE CAMPAIGN TO PROVIDE A REMEDY. THE FAILURE MILEAGE WAS NOT AVAILABLE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.

04/12/2017
Components: SEAT BELTS
Incident Date: 01/02/2017
Crash: No
Fire: No
Vehicle Identification Number: 1FA6P0H79E5******
Summary

SAFETY RECALL 16S42 / NHTSA RECALL 16V-875 RECEIVED LETTER JANUARY 2017 PARTS NOT AVAILABLE. IT IS NOW APRIL 2017. 90 DAYS SHOULD BE ENOUGH TO GET PARTS. PLACE HELP FORD GET THE PARTS MOVING.

03/30/2017
Components: ENGINE
Incident Date: 02/10/2016
Crash: No
Fire: No
Vehicle Identification Number: 3FA6P0H91ER******
Summary

TL* THE CONTACT OWNS A 2014 FORD FUSION. WHILE DRIVING 30 MPH, THE CHECK ENGINE INDICATOR ILLUMINATED AND THE VEHICLE SHOOK VIOLENTLY. THE ENGINE STALLED, BUT WAS ABLE TO RESTART. THE VEHICLE WAS TAKEN TO A DEALER WHERE IT WAS DIAGNOSED THAT THE ENGINE FAILED AND NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 76,000.

03/29/2017
Components: STEERING
Incident Date: 03/25/2017
Crash: No
Fire: No
Vehicle Identification Number: 3FA6P0H78ER******
Summary

TL* THE CONTACT OWNS A 2014 FORD FUSION. WHILE DRIVING 55 MPH, THE STEERING WHEEL SEIZED AND THE VEHICLE VEERED AND JERKED TO THE RIGHT WITHOUT WARNING. THE VEHICLE WAS TAKEN TO THE DEALER WHERE IT WAS DIAGNOSED THAT THE ELECTRONIC POWER STEERING SYSTEM FAILED AND NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 19,000.

03/29/2017
Components: UNKNOWN OR OTHER
Incident Date: 07/12/2016
Crash: No
Fire: No
Vehicle Identification Number: 1FA6P0HD3E5******
Summary

HEADLINER FALLING. THE HEADLINER IS FALLING AT THE EDGE OF THE DOORS AND ALL AROUND THE SUNROOF. IT SAGGED SO BADLY BEHIND THE SUNROOF THAT IT DETACHED FROM THE ROOF AND WAS BLOCKING MY REAR VIEW IN THE MIRROR. WORRIED THAT IT COULD FALL AWAY FROM ROOF COMPLETELY AND CAUSE AN ACCIDENT. FROM ONLINE SEARCHES IT IS A COMMON ISSUE.

03/23/2017
Components: ELECTRICAL SYSTEM,VEHICLE SPEED CONTROL,FUEL/PROPULSION SYSTEM
Incident Date: 07/01/2016
Crash: No
Fire: No
Vehicle Identification Number: 3FA6P0H96FR******
Summary

THE O2 SENSOR HAS BURNT OUT, & HAS BEEN BURNT OUT FOR A WHILE. AFTER REFUELING AT ANY GAS STATION THE VEHICLE WILL NOT START UP IMMEDIATELY AFTER THE KEY IS TURNED. IT TAKES SEVERAL ATTEMPTS TO GET THE ENGINE TO RECIEVE FUEL & TO TURN OVER, AND EVEN THEN IT STRUGGLES TO START UP OR KEEP RUNNING. I HAVE TRIED DIFFERENT PATTERNS OF PRESSING THE GAS PEDAL, ALTERNATING PRESSURE & TIME WITHOUT FINDING A RELIABLE METHOD. THE VEHICLE HAS TURNED OFF IF I DO NOT KEEP THE MPH ABOVE 15MPH FOR AT LEAST 10 MINUTES, & IF I STOP FOR LONGER THAN 60SECONDS, IT SOMETIMES TURNS OFF. THIS HAS CAUSED ISSUES IN LIGHT TRAFFIC, ESPECIALLY WITH THE DIFFERENCE IN SPEED BETWEEN MY CAR SHUTTING OFF & COASTING, & CARS PASSING AT 25MPH OR GREATER. THE DEALERSHIP REFUSES TO ACKNOWLEDGE THAT THE O2 SENSOR HAS ISSUES, BUT MY PERSONAL MECHANIC HAD CONFIRMED THE ISSUE AFTER I HAD THE VEHICLE INSPECTED AT A BRANCH OF THE AUTOMOTIVE REPAIR CHAIN MIDAS. AFTER HAVING THE SENSOR REPLACED AT MEINEKE IN SEPT 2016, IT BURNT OUT AGAIN IN OCTOBER 2016. ATTACHED IS THE REPAIR RECIEPT WHICH WE FINALLY FOUND TODAY WHILE PACKING FOR OUR MOVE.

03/21/2017
Components: SEAT BELTS
Incident Date: 01/01/2017
Crash: No
Fire: No
Vehicle Identification Number: 3A6POH74ER3******
Summary

I RECEIVED A LETTER IN JANUARY STATING THAT MY VEHICLE WAS BEING RECALL DUE TO SAFETY SEAT BEAT ISSUE. I HAVE NOT RECEIVE ANY UPDATE REGARDING THE RECALLS. I AM DRIVING AROUND IN A UNSAFE VEHICLE.

03/21/2017
Components: SEAT BELTS
Incident Date: 01/02/2017
Crash: No
Fire: No
Vehicle Identification Number: 1FA6P0G72E5******
Summary

TL* THE CONTACT OWNS A 2014 FORD FUSION. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 16V875000 (SEAT BELTS) HOWEVER, THE PART TO DO THE RECALL REPAIR WAS NOT YET AVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER HAD EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS NOT MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS REMEDY NOT YET AVAILABLE.

03/13/2017
Components: UNKNOWN OR OTHER
Incident Date: 02/01/2017
Crash: No
Fire: No
Vehicle Identification Number: 3FA6P0HD6ER******
Summary

I CAN HEAR "WATER" SLOSHING WHEN STARTING, STOPPING AND TURNING CORNER. WHEN I SLOW DOWN THE HEATER BLOWER COOLS. WHEN I STOP, THE DRIVERS SIDE COOLS MORE AND THE PASSENGER SIDE IS LIKE HAVING VENTS OPEN IN WINTER. THERE ARE NOT DUAL AIR TEMPERATURE CONTROLS. THE RADIATOR FLUID IS COMPLETELY FULL.

03/10/2017
Components: LATCHES/LOCKS/LINKAGES
Incident Date: 03/07/2017
Crash: No
Fire: No
Vehicle Identification Number: 3FA6P0HD1ER******
Summary

TL* THE CONTACT OWNS A 2014 FORD FUSION. WHEN THE CONTACT ATTEMPTED TO CLOSE THE FRONT PASSENGER SIDE DOOR, IT FAILED TO CLOSE. THE VEHICLE WAS TAKEN TO THE DEALER WHERE IT WAS DIAGNOSED THAT THE DOOR LATCH FAILED AND NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 24,500.

03/06/2017
Components: SEAT BELTS
Incident Date: 11/30/2016
Crash: No
Fire: No
Vehicle Identification Number: 3FA6P0G7XER******
Summary

TL* THE CONTACT OWNS A 2014 FORD FUSION. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 16V875000 (SEAT BELTS); HOWEVER, THE PART TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.

03/06/2017
Components: STRUCTURE
Incident Date: 03/01/2017
Crash: No
Fire: No
Vehicle Identification Number: 3FA6P0HD5ER******
Summary

I HAVE A BROKEN PAWL SPRING IN MY BACK RIGHT DOOR WHICH STOPS MY DOOR FROM LATCHING CLOSED, THERE IS AN OPEN RECALL ON THAT PART BUT FORD REFUSES TO ACKNOWLEDGE MY CLAIM AND HANGS UP ON ME WHEN ASKED.

03/02/2017
Components: STEERING
Incident Date: 02/28/2017
Crash: No
Fire: No
Vehicle Identification Number: 3FA6P0H75ER******
Summary

THE STEERING BOX FAILED AND NEEDED REPLACEMENT. I FOUND A RECALL ON THE BOLTS FOR THIS BOX AND THE ASSOCIATE AT THE DEALERSHIP TOLD US THAT THIS HAS HAPPENED MANY TIMES ON THESE CARS AND WHILE DRIVING. LUCKILY THIS WAS NOT THE CASE FOR US BUT I FEEL IT SHOULD BE REVIEWED FOR POSSIBLE DEFECT AND RECALL.

03/01/2017
Components: SERVICE BRAKES
Incident Date: 02/26/2017
Crash: Yes
Fire: No
Vehicle Identification Number: 3FA6P0LU5ER******
Summary

WHILE COMING TO A STOP AT A STOP LIGHT THE REGENERATIVE BRAKES SUDDENLY LET UP AND THE CAR WAS NOT STOPPING CORRECTLY. I APPLIED FULL FORCE TO THE BRAKES AND THE CAR DID SLOW BUT NOT BEFORE HITTING THE CAR IN FRONT OF ME. THE VEHICLE COLLISION WARNING DID NOT COME ON BECAUSE I WAS ALREADY BREAKING.

02/27/2017
Components: STEERING
Incident Date: 02/11/2017
Crash: No
Fire: No
Vehicle Identification Number: 3FA6P0K92ER******
Summary

TL* THE CONTACT OWNS A 2014 FORD FUSION. WHILE DRIVING APPROXIMATELY 55 MPH, THE "POWER STEERING FAILURE STOP NOW" WARNING INDICATOR ILLUMINATED. THE VEHICLE WAS DRIVEN HOME. THE DEALER DIAGNOSED THAT THE STEERING GEAR FAILED AND NEEDED TO BE REPLACED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE VEHICLE WAS NOT REPAIRED THE APPROXIMATE FAILURE MILEAGE WAS 27,700. UPDATED 06/02/17*LJ *CN

02/27/2017
Components: ELECTRICAL SYSTEM
Incident Date: 02/23/2017
Crash: No
Fire: No
Vehicle Identification Number: 3FA6P0H76ER******
Summary

TL* THE CONTACT OWNS A 2014 FORD FUSION. AFTER STARTING THE ENGINE AND REMOVING THE KEY FROM THE IGNITION SWITCH, THE VEHICLE CONTINUED TO OPERATE NORMALLY. THE CAUSE OF THE FAILURE WAS NOT DIAGNOSED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE VIN WAS NOT INCLUDED IN NHTSA CAMPAIGN NUMBER: 14V736000 (ELECTRICAL SYSTEM). THE CONTACT INDICATED THAT THE VEHICLE EXPERIENCED THE SAME FAILURE LISTED IN THE RECALL. THE FAILURE MILEAGE WAS 61,426.

02/27/2017
Components: SEAT BELTS
Incident Date: 02/26/2017
Crash: No
Fire: No
Vehicle Identification Number: 3FA6P0H7XER******
Summary

TL* THE CONTACT OWNS A 2014 FORD FUSION. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 16V875000 (SEAT BELTS). THE PART FOR THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE CONTACT HAD NOT EXPERIENCED A FAILURE. THE MANUFACTURER WAS NOTIFIED. PARTS DISTRIBUTION DISCONNECT.

02/16/2017
Components: STEERING
Incident Date: 02/11/2017
Crash: No
Fire: No
Vehicle Identification Number: 3FA6P0K91ER******
Summary

TL* THE CONTACT OWNS A 2014 FORD FUSION. WHILE PARKED, A "VEHICLE SHUT OFF" WARNING INDICATOR ILLUMINATED AND THE VEHICLE SHUT OFF. THE VEHICLE WAS ABLE TO RESTART, BUT THE ELECTRONIC POWER STEERING SYSTEM FAILED AND NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS APPROXIMATELY 55,000...UPDATED 05/05/17 *BF *CN

02/15/2017
Components: POWER TRAIN,ENGINE
Incident Date: 02/14/2017
Crash: No
Fire: No
Vehicle Identification Number: 3FA6P0H72ER******
Summary

OUR 2014 FORD FUSION HAS 81415.5 MILES AND LAST NIGHT WE LOST POWER WHILE DRIVING, THE ACCELERATOR WAS UNRESPONSIVE AND THE ENGINE WAS IDLING REAL ROUGH. SO WE GOT IT HOME AND INTO OUR GARAGE NOW THE CAR WHEN TRYING TO START IT JUST SPUTTERS AND DIES. FORD SAID HO WELL, ITS YOUR PROBLEM.

02/14/2017
Components: SERVICE BRAKES
Incident Date: 02/02/2016
Crash: No
Fire: No
Vehicle Identification Number: 3FA6P0H99ER******
Summary

YOU MAY OCCASIONALLY EXPERIENCE LOW/SOFT BRAKE PEDAL AT TIMES OF ENGAGEMENT, AFTER HITTING A BUMP, DIP, OR TURNING ON A CURVED ROAD. BRAKE PEDAL MAY BE PUSHED DOWN TO THE FLOOR WITH LITTLE TO NO BRAKING POWER.

02/09/2017
Components: STEERING,ELECTRONIC STABILITY CONTROL
Incident Date: 02/04/2017
Crash: No
Fire: No
Vehicle Identification Number: 3FA6P0HD2ER******
Summary

I PULLED OUT OF MY DRIVEWAY AND DECIDED TO CHECK MY MAIL. I DROVE UP ONTO THE CURB TO ACCESS MY MAILBOX. AS I WAS ABOUT TO PULL AWAY A VEHICLE APPROACHED CAUSING ME TO SUDDENLY STOP AS THE WHEEL WAS DESCENDING THE CURB. WARNING LIGHTS FLASHED & BELLS SOUNDED. I RECEIVED MESSAGES THAT MY ADVANCETRAC HAD FAILED & THAT THE HILLSIDE ASSIST HAD FAILED. I NOW HAVE 2 WARNING LIGHTS STILL ILLUMINATED ON MY DASH REGARDING TRACTION CONTROL. THE POWER STEERING IS NOT LONGER FUNCTIONAL. I CHECKED THINGS OUT SUPERFICIALLY AND SAW NO FLUID LEAKS, NO PARTS HANGING OFF, AND NO OBVIOUS SIGNS OF PROBLEMS.

02/06/2017
Components: SEAT BELTS
Incident Date: 01/30/2017
Crash: No
Fire: No
Vehicle Identification Number: 1FA6P0H7XE5******
Summary

TL* THE CONTACT OWNS A 2014 FORD FUSION. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 16V875000 (SEAT BELTS); HOWEVER THE PART TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE. UPDATED 05/09/17*LJ *CN

01/31/2017
Components: UNKNOWN OR OTHER
Incident Date: 01/30/2017
Crash: No
Fire: No
Vehicle Identification Number: 3FA6P0RU6ER******
Summary

I HAVE HAD MY CAR FOR 1.5 YRS AND THE MPG IS GETTING WORSE AND WORSE. I USED TO GET 43 WHEN I GOT THE CAR AND IT HAS STEADILY DECLINED TO 34 MPG. I PAID A PREMIUM FOR A HYBRID THAT GETS THE MILLAGE OF A REGULAR FUSION. I HAVE ASKED 2 DIFFERENT DEALERSHIPS TO LOOK AT IT WHEN MY CAR IS IN THERE FOR OTHER ISSUES. BOTH RESPONSES HAVE BEEN THERE IS NOTHING WE CAN DO UNLESS A SYSTEM LIGHT ON. SO I ALSO CONTACTED FORD FROM MY OWNER.COM AND THEY GAVE ME THE SAME RESPONSE. THE LONGER I HAVE IT THE WORSE MILLAGE I GET. I ACTUALLY LOVE THE CAR BUT, I BOUGHT THIS CAR STRICTLY BECAUSE OF THE GAS MILLAGE IT WAS SUPPOSED TO GET 42-47. NOW I AM STUCK WITH A OVER PRICED CAR THAT IF I SOLD IT I WOULD LOSE THOUSANDS ON. I WORK FULL-TIME AND GO TO SCHOOL PART-TIME. I DON'T HAVE MONEY JUST THROW AWAY. PLEASE, PLEASE HELP ME BECAUSE IT IS OBVIOUS THAT FORD WILL DO NOTHING TO HELP THEIR CUSTOMERS.

01/25/2017
Components: SEAT BELTS
Incident Date: 01/25/2017
Crash: No
Fire: No
Vehicle Identification Number: 3FA6P0H77ER******
Summary

TL* THE CONTACT OWNS A 2014 FORD FUSION. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 16V875000 (SEAT BELTS). THE PART TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE. THE CONTACT WAS INFORMED THAT OWNERS WOULD RECEIVE A SECOND NOTICE IN THE SECOND QUARTER OF 2017 WHEN THE PARTS BECOME AVAILABLE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.

01/24/2017
Components: SEAT BELTS
Incident Date: 01/24/2017
Crash: No
Fire: No
Vehicle Identification Number: 3FA6P0PU1ER******
Summary

OPEN RECALL NUMBER 16S42 - SEAT BELT TENSIONERS NOT OPERATING CORRECTLY - FORD WILL NOT AUTHORIZE ALTERNATE TRANSPORTATION. I AM WRITING TO FILE A COMPLAINT ON FORD THAT THEY WILL NOT PROVIDE ALTERANTE TRANSPORTATION FOR A CLEAR SAFETY ISSUE

01/21/2017
Components: UNKNOWN OR OTHER,ENGINE,FUEL/PROPULSION SYSTEM
Incident Date: 09/01/2016
Crash: No
Fire: No
Vehicle Identification Number: 3FA6P0K9XER******
Summary

ENGINE RANDOMLY STALLS WHILE DRIVING IN LOW AND HIGH SPEEDS. THE CAR IS UNDER 40,000 MILES AND HAVE BEEN FAITHFULLY SERVICED. NO ENGINE LIGHT PRESENT.

01/18/2017
Components: STEERING,ELECTRICAL SYSTEM,EXTERIOR LIGHTING
Incident Date: 01/16/2017
Crash: No
Fire: No
Summary

I WAS COMING HOME FROM WORK AND I GET AN ERROR MESSAGE THAT SAID "STOP SAFELY NOW". ALL OF A SUDDEN MY LIGHTS FLASHED AND MY CAR CUT OFF. MY CAR HASN'T RAN YET. I AM IN THE PROCESS OF GETTING IT TOWED TO THE DEALERSHIP. FORD, WHEN I CALLED THEN TOLD ME THAT IT WASN'T UNDER A RECALL AND I WOULD HAVE TO PAY OUT OF POCKET FOR EVERYTHING.

01/15/2017
Components: STEERING,SUSPENSION,ELECTRONIC STABILITY CONTROL
Incident Date: 01/14/2017
Crash: No
Fire: No
Vehicle Identification Number: 3FA6P0D90ER******
Summary

"NEW RACK AND PINION SYSTEM ORDERED FOR VEHICLE. SCHEDULED MAINTENANCE TO INSTALL NEW FORD FUSION STEERING GEAR RACK PINION IS SET TO TAKE PLACE AT RIVER TOWN FORD COLUMBUS,GA ON THE DATE OF 21 JAN 2017. CURRENT HEALTH REPORT WAS DONE 10 JAN. 2017. CUSTOMER WAS INFORMED ON 7 JAN. 2017 THAT THE CAR IS STILL SAFE TO DRIVE AFTER THE DEALER'S DIAGNOSES. AFTER A WEEK AND AFTER THE CUSTOMER SCHEDULED APPOINTMENT DATE, 7 JAN 2017, FOR INITIAL DIAGNOSES MORE FAILURES OCCURRED; ON THE DATE OF 14 JAN 2017, DRIVING WITH THE FAULTY FORD FUSION STEERING GEAR RACK PINION STILL INSTALLED HAS CAUSED FURTHER MALFUNCTION OF THE TRACTION CONTROL, IT FAILS TO TURN ON, AND THE FORWARD COLLISION WARNING SYSTEM HAS ALSO FAILED. THE CUSTOMER FEARS THAT THE MALFUNCTIONING OF THE TRACTION CONTROL SYSTEM WILL BE USED TO PLACE FAULT ON THE CUSTOMER FOR THE FAILURE OF THE 2014 FORD FUSION STEERING GEAR RACK PINION EVEN THOUGH THE CAR IS STILL UNDER WARRANTY AT 31991 MILES. SAFETY FEATURES TRACTION CONTROL AND COLLISION WARNING SYSTEM FAILURE INDICATES THE FORD FUSION STEERING GEAR RACK PINION MAYBE FAULTY AFTER 30,000 PLUS MILES; THIS IS A ROAD SAFETY ISSUE AND THE FAILURE OF THE FORD FUSION STEERING GEAR RACK PINION PLACES THE VEHICLE OUT OF COMPLIANCE WITH 571.126 STANDARD NO. 126; ELECTRONIC STABILITY CONTROL SYSTEMS FOR LIGHT VEHICLES ("NHTSA 33-12" STANDARDS (HTTPS://WWW.GPO.GOV/FDSYS/PKG/FR-2015-06-23/PDF/2015-14127.PDF) ). SUGGEST RECALL OR FURTHER TESTING OF MALFUNCTIONING FORD FUSION STEERING GEAR RACK PINION, PART HANDLES STEERING AND CONTROL OVER THE VEHICLE BY OPERATING OCCUPANT OF THE VEHICLE." "CUSTOMER REPORTS TRACTION CONTROL AND COLLISION WARNING SYSTEM FAILED ON THE 14 JAN 2017 WHILE DRIVING ON HWY 280 AT 70MPH. THE CUSTOMER ALSO STATED DURING THE TIME OF FAILURE THE STEERING FELT AWKWARD AND KEPT LOCKING WHILE TURNING THE STEERING WHEEL." *TR

01/10/2017
Components: SERVICE BRAKES
Incident Date: 12/18/2016
Crash: No
Fire: No
Vehicle Identification Number: 3FA6P0RU0ER******
Summary

TL* THE CONTACT OWNS A 2014 FORD FUSION HYBRID. THE CONTACT STATED THAT WHEN THE BRAKE PEDAL WAS DEPRESSED AT 35 MPH, AN ABNORMAL NOISE EMITTED FROM FRONT DRIVER SIDE OF THE VEHICLE AS THE BRAKE PEDAL BECAME EXTREMELY SOFT AND WENT TO FLOORBOARD. AS A RESULT, THE BRAKES HESITATED TO RESPOND AS THE CONTACT REACHED AN INTERSECTION AND THE BRAKE WARNING LIGHTS ILLUMINATED. THE CONTACT MENTIONED THAT THE VEHICLE EVENTUALLY STOPPED AND THE INFORMATION CENTER DISPLAYED THAT THERE WAS BRAKE FAILURE MESSAGE. THE VEHICLE WAS TAKEN TO THE DEALER BUT THE FAILURE WAS UNABLE TO BE DETERMINED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 35,000.

01/10/2017
Components: STRUCTURE
Incident Date: 01/10/2017
Crash: No
Fire: No
Vehicle Identification Number: 3FA6P0H79ER******
Summary

THE LATCH ON THE DRIVER'S SIDE FRONT DOOR STOPPED WORKING, CAUSING THE DRIVER'S FRONT DOOR TO NOT LATCH SHUT. APPARENTLY MY CAR IS NOT COVERED IN THE EXISTING RECALL FOR THIS ISSUE. THE CAR WAS STATIONARY WHEN THIS ISSUE FIRST OCCURRED.

01/07/2017
Components: STEERING,SUSPENSION,ELECTRONIC STABILITY CONTROL
Incident Date: 01/06/2017
Crash: No
Fire: No
Vehicle Identification Number: 3FA6P0D90ER******
Summary

"SUSPENSION KNOCK WHILE TURNING THE WHEEL; THE WHEELS STICKS DURING SHARP TURN INS TO THE LEFT AND RIGHT WHILE IN MOTION." "THE KNOCK IS ALSO HAPPENING WHILE THE CAR IS STATIONARY TURNING THE WHEELS TO EITHER SIDE LEFT OR RIGHT; THE WHEELS STICK." "AT HIGHWAY SPEEDS THE SOUND CAN NOT BE HEARD BUT THE CAR DOES HANDLE ODDLY AS A RESULT FROM THE SUSPENSION ISSUES." "AT LOW SPEEDS THE SOUND CAN BE HEARD WHEN TRUING THE WHEEL ALL THE WAY TO THE LEFT AND RIGHT, THE WHEELS WILL STICK DURING THIS PROCESS." "ALSO, THE STEERING IS LOOSE AND HAS SOME PLAY; STABILITY CONTROL MAY NEED TO BE INSPECTED DUE TO THE ODD DRIVING HABITS AT LOW TO HIGHWAY SPEEDS. THIS ALL TOOK PLACE TODAY 6 JAN 2017, DUE TO THE CUSTOMERS FEAR THE VEHICLE WAS UNSAFE, IT WAS INSPECTED BY A NEAR BY MECHANIC "TIRE ENGINEERS" THE CAR IS AT 31,200+ MILES AND HAVING MECHANICAL ISSUES WITH THE SUSPENSION. "THIS IS ONE OF MANY TIMES THE CAR HAS HAD A "FRONT END SUSPENSION ISSUE"; ATTEMPTS TO FIX THE VEHICLE AT A DEALER (OPELIKA FORD) HAVE ENDED IN FAILURE TO PROVIDE WARRANTY PARTS TO REPLACE FAULTY PARTS IN THE PAST. SINCE OPELIKA FORD DID NOT INSPECT THE VEHICLE, 2014 FORD FUSION AWD SEDAN, ON 6 JAN 2017 AN APPOINT WAS MADE FOR 11 JAN 2017 TO INSPECT THE VEHICLE AT THAT DEALER, NO WALK-INS ALLOWED; UNCLEAR IF THE CAR WAS SAFE THE CUSTOMER DROVE THE VEHICLE TO ANOTHER DEALER IN COLUMBUS, GA. ANOTHER APPOINTMENT WAS SET FOR SATURDAY 7 JAN 2017 TO DIAGNOSES SUSPENSION ISSUES. THERE IS A 36,000 MILES MANUFACTURE WARRANTY. THIS ISSUE HAS BEEN ON GOING WITH NO RESOLUTION BUT A BACK AND FORTH BETWEEN THE DEALER (OPELIKA FORD) AND CUSTOMER'S HOME, PLACING 40 MILES TO DRIVE TO THE DEALER AND FROM DEALER'S LOCATION, AS A RESULT THE MECHANICAL ISSUES HAVE WORSEN." "THE DRIVE IS PLACING THE CAR OUT OF MANUFACTURERS WARRANTY SOON." "PART COST ASSESSMENT IS $2226.37 TO REPLACE IF OUT OF WARRANTY."

12/27/2016
Components: SERVICE BRAKES
Incident Date: 12/01/2014
Crash: No
Fire: No
Vehicle Identification Number: 3FA6P0H92ER******
Summary

THE FIRST TIME I DROVE THIS CAR ON LESS THAN ONE INCH OF SNOW, IT SLID THROUGH TURN. I WAS DRIVING WEST ON HWY 30 AT AROUND 40 M.P.H., SLOWED AND ENTERED TURNING LANE TO TURN NORTH ONTO HWY 21. WHEN I BRAKE, CAR SLID SO I APPLIED BRAKES A LITTLE FIRMER. THE ABS WERE ACTIVE AND MAKING THE BING-BING-BING NOISE THEY MAKE, BUT CAR SLID THROUGH NORTHBOUND LANE, STOPPING FINALLY WITH CAR OVER YELLOW CENTER LINE OF SOUTHBOUND HWY 21 TRAFFIC. THANK GOD THERE WAS NO CAR SITTING AT THE INTERSECTION, BECAUSE I WOULD HAVE HIT THEIR DRIVER'S SIDE. I HAVE HAD ZIMMERMAN FORD IN CEDAR RAPIDS, IA LOOK AT MY BRAKES TWICE NOW, WITH NO RESOLUTION. I EVEN REPLACED TIRES AFTER THIS EVENT AND HAD ONE OF THEIR SERVICEMEN TELL ME THEY HAD THE SAME ISSUE WITH HIS FUSION. HE TOO, REPLACED THE TIRES, WHICH HAD NO EFFECT. THE BRAKES GRAB WITH FORCE WHENEVER THEY GET MOISTURE ON THEM, FROM RAIN, DEW, OR SNOW. THE DEALER HAS BEEN MADE AWARE OF THIS ISSUE, BUT DON'T CARE. I FEEL I AM GOING TO DIE IN THIS CAR AND AM SCARED TO DEATH TO DRIVE IT IN ANOTHER IOWA WINTER, BUT HAVE NO CHOICE. THE TRACTION CONTROL SUCKS ALSO, THE CAR SPINS ON WET GRASS OR RAINY INTERSECTIONS, AND EVEN SHALLOW MUD PUDDLES. I FEEL THE BRAKES AND TRACTION CONTROL ON THESE FUSIONS REQUIRE INVESTIGATION BEFORE SOMEONE LOSES THEIR LIFE FROM THESE ISSUES. THANK YOU *TR

12/26/2016
Components: STRUCTURE
Incident Date: 12/24/2016
Crash: No
Fire: No
Vehicle Identification Number: 3FA6P0HD5ER******
Summary

CAR DOOR LATCH UNEXPECTEDLY STOPPED WORKING. I PARKED AT A CONVIENT STORE AND CLOSED MY DOOR. MY DOOR WILL NOT STAY CLOSED AND NOW I CAN NOT SECURE MY CAR, NOR CAN I SAFELY DRIVE THE VEHICLE.

12/22/2016
Components: ELECTRICAL SYSTEM
Incident Date: 12/13/2016
Crash: No
Fire: No
Vehicle Identification Number: 3FA6P0SU6ER******
Summary

COMPLETE ELECTRICAL POWER FAILURE DUE TO PERSISTENT DRAIN ON BATTERY. AFTER JUMPSTART, CAR WAS OPERATIONAL; HOWEVER, THERE IS INTERMITTENT FAILURE WHEN THE CAR IS NOT IN USE FOR 24 HOURS. INTERMITTENT HARD FAULT WITH DTC P0887 IN SOBDMC (SECONDARY ON BOARD DIAGNOSTICS MODEL C). BELOW ARE A SUBSET OF DTC CODES: DTC MODULE B10D7:87 BCM B1287:11 BCM P0887:00 SOBDM-C P1934:87 BCM P1A10:00 BCM U0140:00 PSCM U3001:00 BECM U3003:13 PSCM U3003:16 BECM U3003:16 BCM THERE IS LIMITED COVERAGE BY THE MANUFACTURE (POST 36K MILES) AND THE CONSUMER IS RESPONSIBLE FOR THE EXTENSIVE DIAGNOSTICS AND REPAIR. THE COMPLEXITY OF THE PLUG IN HYBRID CAR AND THE CURRENT SERVICE MODEL ARE INCONSISTENT. THIS IS A BIGGER PROBLEM THAN MOST RECOGNIZE.

12/09/2016
Components: STEERING
Incident Date: 12/08/2016
Crash: No
Fire: No
Summary

TL* THE CONTACT OWNS A 2014 FORD FUSION. WHILE DRIVING APPROXIMATELY 5 MPH, THE STEERING FAILED. THE STEERING ASSIST AND STABILIZER WARNING INDICATORS ILLUMINATED. THE VEHICLE WAS TAKEN TO THE DEALER WHERE IT WAS DIAGNOSED THAT THE COMPUTER PROGRAMMING NEEDED TO BE UPDATED. THE VEHICLE WAS REPAIRED; HOWEVER, THE FAILURE RECURRED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 47,000. THE VIN WAS NOT AVAILABLE.

12/06/2016
Components: POWER TRAIN
Incident Date: 12/06/2016
Crash: No
Fire: No
Vehicle Identification Number: 3FA6P0H70ER******
Summary

TL* THE CONTACT OWNS A 2014 FORD FUSION. WHILE ATTEMPTING TO PARK THE VEHICLE, IT WOULD NOT REGISTER IN PARK AND THE LOW FUEL INDICATOR ILLUMINATED. IN ADDITION, THE VEHICLE WOULD NOT SHIFT INTO DRIVE OR REVERSE. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS APPROXIMATELY 88,476.

12/05/2016
Components: POWER TRAIN,ELECTRICAL SYSTEM,ENGINE
Incident Date: 12/04/2016
Crash: No
Fire: No
Vehicle Identification Number: 3FA6P0H95ER******
Summary

WHILE DRIVING I HAD TOTAL LOSS OF POWER AND CAR SHUT OFF. IT HAPPENED 3 TIMES IN A TWO DAY SPAN. *TR

12/05/2016
Components: SEAT BELTS
Incident Date: 08/01/2016
Crash: No
Fire: No
Vehicle Identification Number: 3FA6P0PU5ER******
Summary

THE SEAT BELT WARNING SYSTEM WILL NOT ACTIVATE ONCE THE CAR GOES ABOVE 6 MPH. I HAVE HANDICAPPED SON WHO ACCIDENTALLY UNPLUGGED HIS SEAT BELT AND I HAD NOT INDICATION. NO CAR I HAVE EVER OWNED FUNCTIONS LIKE THIS REGARDING SEAT BELT WARNING.

12/05/2016
Components: STEERING,POWER TRAIN
Incident Date: 06/06/2016
Crash: No
Fire: No
Vehicle Identification Number: 1FA6P0H72E5******
Summary

TL* THE CONTACT OWNS A 2014 FORD FUSION. WHILE ATTEMPTING TO SHIFT THE GEAR SHIFTER TO THE DESIRED GEAR, THE VEHICLE JERKED. THE CONTACT ALSO MENTIONED THAT THE STEERING WHEEL WAS VERY LOOSE. THE VEHICLE WAS TAKEN TO THE DEALER FOR DIAGNOSTIC TESTING; HOWEVER, THE DETAILS OF THE DIAGNOSIS COULD NOT BE PROVIDED. THE VEHICLE WAS REPAIRED, BUT THE FAILURE RECURRED. THE VEHICLE WAS TAKEN BACK TO THE DEALER WHERE IT WAS DIAGNOSED THAT THE STEERING WHEEL COLUMN NEEDED TO BE REPLACED. THE DIAGNOSIS FOR THE TRANSMISSION HAD NOT YET BEEN DETERMINED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 33,000.

12/02/2016
Components: POWER TRAIN,ENGINE
Incident Date: 11/12/2016
Crash: No
Fire: No
Vehicle Identification Number: 3FA6P0D98ER******
Summary

THE CAR WILL SHUT OFF (NO POWER, NO ENGINE) WHILE DRIVING. THIS OCCURS RANDOMLY AND HAS OCCURRED MULTIPLE TIMES. I HAVE BROUGHT THE CAR IN TO FORD - BUT THEY NEVER SUCCESSFULLY REPAIRED IT. FORTUNATELY - IT HAS ALWAYS OCCURRED IN LIGHT TRAFFIC - BUT IT IS SCARY AND I FEAR IT WILL HAPPEN IN HEAVY TRAFFIC SOMEDAY I MIGHT BE SERIOUSLY INJURED. *TR

11/30/2016
Components: STEERING
Incident Date: 11/23/2016
Crash: No
Fire: No
Vehicle Identification Number: 3FA6P0HD2ER******
Summary

WAS DRIVING AT LOW SPEED ON THE HIGHWAY WHEN "STEERING ASSIST FAILURE PULL OVER SAFELY" LIGHT CAME ON AND POWER STEERING WENT OUT. THE VEHICLE ONLY HAS 57,000 MILES AND WE TOOK IT TO FORD FOR REPAIR AND THEY WILL HAVE TO REPLACE THE ELECTRIC RACK ASSEMBLY DUE TO A SHORT IN THE GEAR BOX... *TR

11/30/2016
Components: STEERING
Incident Date: 11/30/2016
Crash: No
Fire: No
Vehicle Identification Number: 3FA6P0G70ER******
Summary

STEERING BOLTS HAVE LOOSENED, RESULTING IN SOME LOSS OF CONTROL OF VEHICLE. VEHICLE WAS TRAVELING STRAIGHT ON A LEVEL HIGHWAY WHEN THIS OCCURRED. THIS IS A PERSISTENT STATE.

11/25/2016
Components: SEAT BELTS
Incident Date: 11/11/2016
Crash: No
Fire: No
Vehicle Identification Number: 3FA6P0K92ER******
Summary

I HAVE NOW HAD TO REPLACE MY BACKSEAT SEAT BELTS 3 TIMES, TWICE ON THE PASSENGER BACKSEAT AND ONCE ON THE DRIVER BACKSEAT. MIND YOU THESE ARE SEAT BELTS THAT DO NOT GET LATCHED AND UNLATCHED SEVERAL TIMES A DAY LIKE THE DRIVER SEAT, BUT THESE SEAT BELTS STAY LATCHED WITH A CAR SEAT SO THEY SHOULD NOT BE GETTING WORE OUT SO QUICK. ALSO THESE BELTS BROKE WHILE THE VEHICLE WAS STATIONARY, NO PRESSURE ON THEM. THIS IS EXTREMELY SCARY FOR ME ESPECIALLY SINCE MY TWO CHILDREN RIDE IN THESE SEATS DAILY AND THE SEAT BELTS BROKEN WITH OUT ANY PRESSURE. WHAT IS GOING TO HAPPEN IF I GET REAR ENDED BY SOMEONE GOING 50 MPH???? I CONTACTED FORD AND THEY ONLY WANTED TO DO 2 THINGS: CONTINUE TO REPLACE THE SEAT BELTS AS THE BREAK...REALLY, NEXT TIME IT COULD BE BROKE FROM A WRECK!! THE OTHER OPTION WAS TO TRADE MY CAR IN. FIRST OFF THEY DID NOT OFFERED ME NOWHERE NEAR WHAT I WOULD NEED, SECONDLY AND MOST IMPORTANT IF I TRADED IT IN I CAN ALMOST GUARANTEE THAT THEY WOULD TURN AROUND AND SELL IT TO SOMEONE ELSE. I HAVE HAD SEVERAL VEHICLES FROM FORD HECK MY HUSBAND USED TO WORK THERE, BUT I WAS EXTREMELY SURPRISED AND DISAPPOINTED IN THE LACK OF CARE OR WORRY FOR MY FAMILIES SAFETY IN THIS MATTER.

11/18/2016
Components: ENGINE
Incident Date: 11/11/2016
Crash: No
Fire: No
Vehicle Identification Number: 3FA6P0K95ER******
Summary

TL* THE CONTACT OWNS A 2014 FORD FUSION. WHILE STARTING THE VEHICLE, THE ENGINE STALLED AND THE CHECK ENGINE INDICATOR ILLUMINATED. THE VEHICLE WAS ABLE TO RESTART, BUT BEGAN TO SHUDDER. THE FAILURE WAS PERSISTENT. THE VEHICLE WAS TAKEN TO A DEALER, BUT WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS APPROXIMATELY 60,000.

11/18/2016
Components: STEERING
Incident Date: 11/13/2016
Crash: No
Fire: No
Vehicle Identification Number: 3FA6P0HD5ER******
Summary

THERE IS A RECALL ON BOLTS HOLDING THE STEERING ASSEMBLY TOGETHER, AND THE POWER STEERING COMPLETELY WENT IN MY 2 YEAR OLD VEHICLE. THE DEALERSHIP AND FORD OVERALL SAY THAT BECAUSE THE BOLTS WERE FINE THEY AREN'T RESPONSIBLE FOR MY POWER STEERING NEEDING TO BE COMPLETELY REPLACED. THEY CAN'T TELL ME HOW THE STEERING WOULD GO IN A 2 YEAR OLD VEHICLE THAT IS DRIVEN TO WORK AND THE GROCERY STORE, NOT OFF-ROADING OR RACING. THE VEHICLE WAS STATIONARY, AND WAS STARTED AND IMMEDIATELY NOTICED THE POWER STEERING FAILED.

11/18/2016
Components: FUEL/PROPULSION SYSTEM
Incident Date: 11/16/2016
Crash: No
Fire: No
Summary

ELECTRONIC THROTTLE BODY. CAR WOULD GO INTO LIMITED POWER MODE AND THEN WOULD CUT OFF RANDOMLY AND WITHOUT WARNING.

11/09/2016
Components: STEERING,POWER TRAIN
Incident Date: 11/09/2016
Crash: No
Fire: No
Vehicle Identification Number: 3FA6P0HD3ER******
Summary

I HAVE EXPERIENCED A LOSS OF STEERING POWER WHILE GOING ON THE HIGHWAY. AFTER PULLING OVER THE CAR LIGHT FLASHING SAYING "SERVICE ADVANCETRAC, AND STEERING LOSS STOP SAFELY" I WILL BE TAKING IT TO A REPAIR SHOP BUT IT IS A SAFETY ISSUE. I HAVE LOOKED ONLINE AND HAVE FOUND MANY PROBLEMS WITH SIMILAR ISSUES. NO RECALL FOUND?

11/04/2016
Components: LATCHES/LOCKS/LINKAGES
Incident Date: 10/30/2016
Crash: No
Fire: No
Vehicle Identification Number: 3FA6P0HD6ER******
Summary

TL* THE CONTACT OWNS A 2014 FORD FUSION. WHEN THE CONTACT ENTERED THE VEHICLE, THE REAR DRIVER'S SIDE DOOR WOULD NOT CLOSE OR LOCK. THE DEALER STATED THAT THE VIN WAS NOT INCLUDED IN NHTSA CAMPAIGN NUMBER: 15V246000 (LATCHES/LOCKS/LINKAGES), BUT WAS REPAIRED UNDER WARRANTY. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 37,997.

11/01/2016
Components: POWER TRAIN
Incident Date: 10/27/2016
Crash: No
Fire: No
Vehicle Identification Number: 3F6POPU4ER1******
Summary

MY FORD FUSION ECO HAS A MESSAGE TRANSMISSION NOT IN PARK AND L CARE LOST POWER I ALMOST GOT HIT BY ANOTHER CAR . WHAT IS THE ISSIE WAS ON THE STREET GOING ABOUT 35 MPH IN40 NPH ZONE

10/27/2016
Components: STEERING
Incident Date: 10/26/2016
Crash: No
Fire: No
Vehicle Identification Number: 3FA6P0LU0ER******
Summary

RACK AND PINION ELECTRONIC POWER ASSISTED STEERING (EPAS) FAILURE. MY VEHICLE EPAS SYSTEM MALFUNCTIONED. I TOOK THE VEHICLE TO APPLE FORD IN COLUMBIA MD FOR RESOLUTION AND HAD TO PAY $1900.00 + FOR A PART THAT IN MY OPINION AND BASED OFF PREVIOUS RECALLS IS A FORD MANUFACTURING PROBLEM. THE ISSUES OCCURRED WHEN THE VEHICLE WAS MOVING. ALL THE DASH LIGHTS FLASH WITH NO CLEAR INDICATION ON WHAT THE ACTUAL PROBLEM WAS. WE TOOK THE VEHICLE IN FOR SERVICE AND HAD TO LEAVE THE VEHICLE THERE BECAUSE WE WERE TOLD IT WAS UNSAFE TO DRIVE. *TR

10/20/2016
Components: STEERING
Incident Date: 10/19/2016
Crash: No
Fire: No
Vehicle Identification Number: 3FA6P0G78ER******
Summary

POWER STEERING STOPPED FUNCTIONING OVER NIGHT. SKID CONTROL AND TRACTION CONTROL LAMPS WERE ON AND DASH SAID POWER STEERING NEED SERVICE. SERVICE QUOTE ATTACHED. IT IS A COMMUTER CAR. NO OFFROADING. SERVICE ADVISOR CLAIMS THAT DIRT MIGHT HAVE CAUSED THE PROBLEM.

10/17/2016
Components: STRUCTURE
Incident Date: 08/04/2016
Crash: No
Fire: No
Vehicle Identification Number: 3FA6P0HD5ER******
Summary

FRONT DRIVER SIDE AND FRONT PASSENGER SIDE DOOR STOPPED LATCHING. CANNOT SAFELY SECURE DOORS DURING TRIP. BOTH TIMES THE CAR WAS STATIONARY, THE DOORS WERE LATCHED, THEN I OPENED THEM, AND THEY JUST STOPPED LATCHING. DRIVER SIDE DOOR OCCURRED ON 8/04 AND PASSENGER DOOR ON 10/17.

10/07/2016
Components: ENGINE
Incident Date: 10/03/2016
Crash: No
Fire: No
Vehicle Identification Number: 3FA6P0HD3ER******
Summary

REPEATED INSTANCES OF THE VEHICLES EITHER STALLING IN MOTION OR ROUGH START AND STALLING IN PLACE

09/29/2016
Components: POWER TRAIN,ENGINE
Incident Date: 09/25/2016
Crash: No
Fire: No
Vehicle Identification Number: 3FA6P0H78ER******
Summary

I BOUGHT A USED 2014 FORD FUSION FROM OUR LOCAL FORD DEALERSHIP WITH 34,000 MILES ON IT, ONE OWNER, NO HISTORY OF ANY ISSUES. AS SOON AS I DROVE OFF THE LOT I COULD FEEL A HARD SHIFT BETWEEN 2ND AND 3RD AND THE ENGINE REVS UP TO 4500 BEFORE FALLING BACK DOWN TO AROUND 2000. THEN IT'S WORSE GOING FROM 3RD TO 2ND WHEN APPLYING THE BRAKES, THE CAR JOLTS FORWARD AND THE ENGINE REVS HIGH AS YOU APPLY THE BRAKES. I'VE HAD THE CAR FOR 3 DAYS NOW AND IT HAS THE WORST TRANSMISSION I'VE EVER EXPERIENCED. IT'S A VERY UNCOMFORTABLE DRIVE AND I DON'T FEEL SAFE DRIVING IT WHEN I KNOW MY CAR IS GOING TO SHIFT SO HARD THAT THE WHOLE JERKS FORWARD. I'VE NEVER BEEN MORE UNHAPPY WITH A CAR IN MY LIFE.

09/27/2016
Components: WHEELS
Incident Date: 08/15/2016
Crash: No
Fire: No
Vehicle Identification Number: 3FA6P0RU7ER******
Summary

I WAS AT MY DEALERSHIP TO HAVE MY TIRES ROTATED AND THEY STATED THAT THEY HAD DIFFICULTY GETTING MY LUG NUTS OFF. THEY STATED THAT MY LUG NUTS "WERE SWULLEN". I HAVE BEEN DRIVING FOR OVER 50 YEARS AND NEVER HEARD OF THIS BEFORE. THEY SAID THAT I NEED TO BUY NEW ONES AT A COST OF $75-$100. I WAS VERY UPSET WITH THIS AND LEFT. I LOOKED THIS PROBLEM UP ON THE INTERNET AND SEE THAT HUNDREDS OF PEOPLE HAVE HAD THE SAME PROBLEM. IT SEEMS THAT FORD HAD A CHEAPER LUG NUT PRODUCED WITH THE NUT BEING COVERED WITH A CHEAPER MATERIAL USED TO MAKE THE CAP THAT COVERS THE NUT. MOISTURE GETS IN BETWEEN THE TWO METALS CAUSING CONDENSATION AND " SWELLING". I NOW HAVE COVERS ACTUALLY FALLING OFF THE NUT. MY QUESTION IS: WHY, IF THERE ARE SO MANY PROBLEMS THAT HAVE BEEN REPORTED, WHY HASN'T THE PROBLEM BEEN RESOLVED/ RECALLED? WHY HASN'T THE NHTSA GOTTEN INVOLVED? WE DO PAY TAXES FOR GOV. AGENCIES TO OVERSEE SAFETY ISSUES SUCH AS THIS. OR BETTER YET, WHY HASN'T FORD STEPPED UP AND TAKEN CARE OF THIS PROBLEM? I AM THINKING OF BUYING A CHEVY NOW. THEY DON'T HAVE "SWULLEN" LUG NUTS.

09/23/2016
Components: STEERING,EXTERIOR LIGHTING,ENGINE
Incident Date: 09/23/2016
Crash: No
Fire: No
Vehicle Identification Number: 3FA6P0H77ER******
Summary

WHILE DRIVING ON THE HIGHWAY MY 2014 FUSION CUT OFF. A WARNING INDICATOR POPPED UP THAT SAID "TRANSMISSION NOT IN PARK". WE HAD TO COAST OFF TO THE SHOULDER, FORTUNATELY THERE WERE NO CARS IN THE LANE WE HAD TO CROSS TO GET TO THE SHOULDER. LATER TODAY (THE SAME DAY) IT HAPPENED A SECOND TIME. THE CAR LOSES ALL POWER. WE WERE DRIVING PAST THE DEALERSHIP WE USE, SO WE LEFT THE CAR WITH THEM TO BE FIXED AND HAVE THE OIL CHANGED. WE WILL BE WAITING FOR THE OUTCOME THE FIRST OF THE WEEK,BUT FELT IT NECESSARY TO REPORT THIS SINCE OTHERS HAVE HAD THE SAME ISSUE.

09/19/2016
Components: STEERING
Incident Date: 08/06/2016
Crash: No
Fire: No
Vehicle Identification Number: 3FA6P0LU1ER******
Summary

THE POWER STEERING ABRUPTLY STOPPED WORKING.

09/16/2016
Components: STRUCTURE
Incident Date: 09/05/2016
Crash: No
Fire: No
Vehicle Identification Number: 3FA6P0H75ER******
Summary

THE DOOR LATCH SUDDENLY STOPPED LATCHING. THE VEHICLE WAS PARKED AT A SHOPPING CENTER. MY PASSENGER GOT IN AND TRIED TO CLOSE THE DOOR AND IT WOULD NOT LATCH. TRIED CYCLING THE LOCK. TRIED SEVERAL TIMES TO CLOSE AND LATCH. THE LATCH WILL NOT LOCK INTO THE CLOSED POSITION.

09/13/2016
Components: CHILD SEAT
Incident Date: 06/04/2016
Crash: No
Fire: No
Summary

TL* THE CONTACT OWNS A GRACO SAFETY SEAT, MODEL NUMBER: 1901845, MODEL TYPE: SNUGRIDE AND MANUFACTURED ON 1/10/2015. THE SAFETY SEAT WAS BEING UTILIZED IN A 2014 FORD FUSION. THE FRONT RIGHT HARNESS STRAP LOOSENED FROM THE REAR OF THE SAFETY SEAT. THE CHILD WAS IN THE SAFETY SEAT AT THE TIME OF THE FAILURE. THE FAILURE RECURRED ON NUMEROUS OCCASIONS. THE FAILURE OCCURRED IN THE VEHICLE. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE VIN WAS NOT AVAILABLE.

09/09/2016
Components: ELECTRONIC STABILITY CONTROL
Incident Date: 09/02/2015
Crash: No
Fire: No
Vehicle Identification Number: 3FA6P0LU9ER******
Summary

WHEN CAR IS BACKING OUT OF PARKING SPOT SOMETIMES IT DOESN'T BEEP TO LET YOU KNOW A CAR IS COMING. SOMETIMES IT BEEPS WHEN NO CAR OR PERSON IS AROUND.

09/09/2016
Components: TIRES
Incident Date: 09/06/2016
Crash: No
Fire: No
Vehicle Identification Number: 3FA6P0HD1ER******
Summary

GOODYEAR DOT MMFUJNR33815 GOODYEAR TIRE MTS/235/45R18 94V. SECOND TIRE I HAD TO REPLACE ON NEW FORD FUSION (NITROGEN). 1ST THE WHOLE SIDEWALL COMPLETELY SEPERATED FROM TIRE. SERVICE DEPT. AT FORD SAID THEY HAVE NEVER SEEN THAT HAPPEN BEFORE. SAID IT WAS A DEFECTIVE TIRE. NOW I HAVE A GOLF BALL SIZE LUMP ON MY SIDEWALL OF THE TIRE. NO APPARENT REASON. IT IS TIME FOR GOODYEAR TO BE INVESTIGATED & REIMBURSE CONSUMERS. SOMEONE IS GOING TO DIE. I FOUND THE DEFECT BEFORE ANY BLOWOUT OR ACCIDENT.

09/09/2016
Components: AIR BAGS,UNKNOWN OR OTHER
Incident Date: 01/14/2015
Crash: Yes
Fire: No
Vehicle Identification Number: 3FA6P0H90ER******
Summary

"TAKATA RECALL" CONTROL MODULE DID NOT DETECT CAR THAT RAN INTO ME,WHEN THE AIRBAGS DEPLOYED IT SMASHING GLASS DEEP INTO MY EYELID AND FOREHEAD THAT SURGEONS DID NOT GET ALL OF THE GLASS OUT OF MY FACE DUE TO THE AIRBAG SMASHING IT SO DEEP INTO MY FACE.IN MOTION ON THE CITY STREETS

09/08/2016
Components: STRUCTURE
Incident Date: 09/07/2016
Crash: No
Fire: No
Summary

PASSENGER FRONT AND REAR DOOR LATCHES HAVE FAILED WITHIN DAYS OF EACH OTHER. BOTH OR THE DOORS, AT DIFFERENT TIMES, FLEW OPEN WHILE DRIVING THE CAR WITHOUT NOTIFICATION OR WARNING. DOORS WILL NOT LATCH AT ALL NOW. THERE HAS BEEN A RECALL FOR THIS FAILURE BUT IT DOES NOT INCLUDE MY VIN...

09/07/2016
Components: UNKNOWN OR OTHER
Incident Date: 09/07/2016
Crash: No
Fire: No
Vehicle Identification Number: 1FADP3F20EL******
Summary

THE CAR STALLS OUT ,LIKE IT WANTS TO STOP WHEN YOU ARE TAKING OFF AND STALLS WHEN YOU ARE TRYING TO GO UP HILLS SMALL HILLS ,.I FEEL LIKE MY GRANDDAUGHTER IS IN GREAT DANGER.THIS HAS BEEN GOING ON SINCE SHE BOUGHT IT .WE TAKE IT TO DEALER THEY SAY IT IS THE WAY SHE DRIVES.I AM 68 I AM A GREAT DRIVER I GOT IN IT TODAY TO GO TO STORE PARKED IT IT IS SO BAD.IT WAS SHACKING SO BAD .

09/06/2016
Components: SEATS
Incident Date: 08/20/2016
Crash: No
Fire: No
Vehicle Identification Number: 3FA6P0H99ER******
Summary

VEHICLE WAS PARKED IN MY DRIVEWAY. I DROPPED AN INK PEN BETWEEN DRIVER SEAT AND CENTER CONSOLE. WHEN REACHING FOR THE PEN WITH MY LEFT HAND, I SUFFERED A LACERATION ON THE OUTSIDE OF FIRST KNUCKLE OF MY THUMB. THERE IS A VERY SHARP, EXPOSED METAL EDGE ON THE FRAMEWORK OF THE DRIVERS SEAT.

09/06/2016
Components: AIR BAGS
Incident Date: 01/14/2015
Crash: Yes
Fire: No
Vehicle Identification Number: 3FA6P0H90ER******
Summary

TAKATA RECALL THE 2014 FORD FUSION SE RENTAL CAR I WAS DRIVING ON 1/14/2015 WHILE DRIVING SOUTHBOUND ON HALL STREET WITH CROSS STREET OF GRIMBLIN ROAD IN ST. LOUIS MO. I WAS STRUCK BY ANOTHER DRIVER TRAVELING NORTHBOUND WHO MADE A U-TURN AND WHEN THE AIR BAG DEPLOYED AND EXPLODED CAUSING SHARDS OF GLASS AND OTHER FOREIGN MATTER TO BE EMBEDDED IN MULTIPLE LOCATIONS ON THE LEFT SIDE OF MY FACE, FOREHEAD, EYE. ALONG WITH EYELID LACERATION THAT REQUIRED STITCHES WITH GLASS STILL IN MY EYE. ALONG WITH DISFIGUREMENT WHERE MY EYE WAS STITCHED. DARK MARKS AND SCARS ON MY FACE AND EYE.

08/29/2016
Components: SEAT BELTS
Incident Date: 08/27/2016
Crash: No
Fire: No
Vehicle Identification Number: 3FA6P0HD4ER******
Summary

TL* THE CONTACT OWNS A 2014 FORD FUSION. THE CONTACT STATED THAT THE MIDDLE SEAT BELT IN THE REAR SEAT WAS LOCKED AND WOULD NOT PULL OUT. THE VEHICLE WAS TAKEN TO A LOCAL DEALER WHERE IT WAS DIAGNOSED THAT THE SEAT BELT WAS LOCKED AND NEEDED TO BE UNLOCKED. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS 45,000.

08/25/2016
Components: ELECTRICAL SYSTEM
Incident Date: 07/23/2016
Crash: No
Fire: No
Vehicle Identification Number: 3FA6P0LU1ER******
Summary

AT THE END OF JULY WHILE DRIVING THE VEHICLE THE ENTIRE CLIMATE CONTROL SYSTEM SHUT DOWN AND THE DISPLAY READ "TEMPORARILY LOST COMMUNICATION WITH THE CLIMATE SYSTEM. I WAS DRIVING ON 45 MPH ROADS AND HAD JUST PULLED UP TO A RED LIGHT. THE CAR WAS STILL RUNNING WITH THE RADIO ON BUT I WAS UNABLE TO ADJUST THE VOLUME UP OR DOWN OR TURN THE RADIO OFF. THE A/C HAD SHUT OFF ALONG WITH THE FAN AND NONE OF THE BUTTONS WORKED. ALSO COULD NOT ROLL DOWN THE POWER WINDOWS FROM THE DIVERS SEAT, ALL THE BUTTONS AND SCREEN WERE FROZEN. TURNED THE CAR ON AND OFF MULTIPLE TIMES OVER THE NEXT 24HRS BUT SYSTEM WOULD NOT RE-SET. THE FOLLOWING DAY THE SYSTEM RE-SET WHEN I STARTED THE CAR. TOOK THE CAR TO THE DEALERSHIP AND THEY COULD NOT FIND ANY TROUBLE CODES. CALLED FORD MOTOR CO. AND THEY SAID THAT THEY HAD NEVER ENCOUNTERED THIS PROBLEM AND COULD OFFER NO ASSISTANCE IF NO TROUBLE CODE WAS FOUND EVEN THOUGH THE CAR IS STILL UNDER THE WARRANTY PERIOD. NOT HAVING A/C, HEAT, OR THE DEFROSTER I BELIEVE COULD PLACE ME OR MY FAMILY IN A VERY DIFFICULT IF NOT DANGEROUS SITUATION. THIS IS THE SECOND TIME I HAVE EXPERIENCED THIS PROBLEM. PLEASE LET ME KNOW IF ANYONE ELSE HAS REPORTED A SIMILAR ISSUE.

08/08/2016
Components: UNKNOWN OR OTHER
Incident Date: 07/24/2016
Crash: No
Fire: No
Vehicle Identification Number: 1FA6POH73E5******
Summary

DOOR LATCH NOT WORKING. OPENED PASSENGER DOOR TO PUT PURCHASE IN FLOOR BOARD AND DOOR WOULD NOT SECURE. I HAD TO TIE THE DOOR SHUT TO RETURN TO MY PROPERTY. TOOK THE VEHICLE IN TO FORD DEALERSHIP AND WAS INFORMED OF NO RECALL. PAID FOR REPAIRS AND ONE WEEK AFTER REPAIRS FORD ISSUES A RECALL FOR DOOR LATCHES THE SAME ISSUE I TOOK THE VEHICLE. CALLED DEALERSHIP AND FORD SERVICE AND AM INFORMED NO RECALL ISSUED FOR MY VIN NUMBER.

08/04/2016
Components: POWER TRAIN
Incident Date: 05/02/2016
Crash: No
Fire: No
Vehicle Identification Number: 1FA6P0H76E5******
Summary

TL* THE CONTACT OWNS A 2014 FORD FUSION. THE CONTACT STATED THAT THE VEHICLE WAS SLOW TO ACCELERATE AND ALSO STALLED SEVERAL TIMES WITHOUT WARNING. THE VEHICLE WAS TAKEN TO THE DEALER FOR INSPECTION AND DIAGNOSTIC TESTING. THE CONTACT WAS UNCERTAIN OF THE SPECIFIC REPAIR SOLUTION THAT WAS PROVIDED, BUT THE FAILURE CONTINUED. THE VEHICLE WAS TAKEN BACK TO THE DEALER FOR FURTHER INSPECTION, DIAGNOSTIC TESTING, AND REPAIR. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS NOT AVAILABLE.

07/26/2016
Components: VISIBILITY/WIPER
Incident Date: 07/26/2016
Crash: No
Fire: No
Summary

THE WINDSHIELD WIPERS ARE NOT FAST ENOUGH TO CLEAR THE WINDSHIELD AT THE HIGHEST SETTING IN MODERATE/HEAVY RAIN EVENTS. DUE TO THE INEFFECTIVENESS OF THE WINDSHIELD WIPERS, VISIBILITY BECOMES HORRIBLE. THE WINDSHIELD WIPERS ARE INEFFECTIVE IN SPEEDS EXCEEDING 25 MPH. SLOWING DOWN TO THIS SPEED IN TRAFFIC ON THE HIGHWAY IS VERY DANGEROUS.

07/19/2016
Components: STEERING
Incident Date: 07/14/2016
Crash: No
Fire: No
Vehicle Identification Number: 3FA6P0H9XER******
Summary

WHEN MY SON WAS DRIVING THE VEHICLE THE STEERING ASSIST INDICATOR LIGHT CAME ON WITHOUT NOTICE AT WHICH TIME HE WAS UNABLE TO EASILY STEER THE CAR. HE MANAGED TO GET THE CAR INTO A NEARBY PARKING LOT WHERE WE HAD THE CAR TOWED TO A FORD DEALERSHIP SERVICE CENTER. THE DEALER INDICATED THAT THE STEER GEAR FAILED AND WOULD NEED TO BE REPLACED. EVEN THOUGH THERE A REGIONAL CUSTOMER SATISFACTION NO 15R01, FOR THE REPLACEMENT OF THIS GEAR, MY REPAIRS WOULD NOT BE COVERED UNDER THIS PROGRAM BECAUSE THE GEAR DIDN'T FAIL AS A RESULT OF FAULT BOLTS. I CONTACTED FORD MOTOR COMPANY AND AND EXPERIENCED GREAT CUSTOMER SERVICE IN DEALING WITH THE PROBLEM, AT WHICH TIME I WAS TRANSFERED TO TJ BREWER (THOMAS), THE GENERAL MANAGER FOR THE WEST MARKET. I NEVER SPOKE WITH TJ AS SOMEONE NAMED MARK ANSWERED AND INDICATED THAT HE WOULD BE HAPPY TO GET THINGS STARTED FOR ME AND PASS IT ALONG TO TJ. MARK WAS RUDE AND BELITTLING. HE ACTED LIKE I WAS TRYING TO GET A FREE HANDOUT AND TOLD ME THAT MY REQUEST FOR REPAIR FOR THE KNOWN STEER GEAR FAILURE HAS BEEN DENIED. I ASKED TO SPEAK WITH TJ AND MARK SAID THAT HE HAD ALL OF THE AUTHORITY TO APPROVE OR DENY MY REQUEST AND THAT NO EFFORT OF MY OWN WOULD OVER-RIDE HIS DECISION. I ASKED HIM IF THERE WAS ANY MANAGER THAT I COULD SPEAK WITH AND HE TOLD ME THAT THEY WERE ALL BUSY AND HE WOULD HAVE THEM CALL ME BACK. I HAVE NOT HEARD FROM MARK, TJ OR HIS MANAGER YET. I FOLLOWED UP WITH A CALL INTO FORD MOTOR COMPANY AGAIN, WHERE I MY SITUATION WAS HANDLED EXPERTLY AGAIN BUT TOLD THAT TJ WOULD BE THE LAST AUTHORITY AND HAVE THE FINAL SAY ON WHETHER FORD WAS GOING TO DO THE RIGHT THING OR NOT.

07/16/2016
Components: STEERING,ELECTRONIC STABILITY CONTROL
Incident Date: 07/13/2016
Crash: No
Fire: No
Vehicle Identification Number: 3FA6P0H96ER******
Summary

VEHICLE STATIONARY, ENGINE IDLING WHEN "POWER STEERING ASSIST" FAILURE MESSAGE APPEARS, WITH SUBSEQUENT LOSS OF POWER STEERING. THIS HAS HAPPENED TWICE WITHIN 3 DAY, SEPARATE OCCASIONS, AFTER DRIVING ON INTERSTATE FOR APPROX. 1 HR, SAME SETTING. FORD DEALERSHIP WAS INFORMED ABOUT IT ON THE FIRST OCCASION DURING A SCHEDULED 80,000 MILE MAINTENANCE, HOWEVER THEY STATED VEHICLE WAS OK, AND READY TO DRIVE. MILEAGE AT THE TIME OF FIRST INCIDENT WAS APPROX. 80,947. ARRIVAL MILEAGE AT FORD DEALERSHIP WAS 81,043. ON 7/13/16

07/14/2016
Components: SEAT BELTS
Incident Date: 07/08/2016
Crash: No
Fire: No
Vehicle Identification Number: 3FA6P0K92ER******
Summary

THE DRIVER SIDE SEAT BELT WILL RETRACT AND LOCK FOR NO REASON UNDER NORMAL DRIVING CONDITIONS. ATTEMPTS TO FIX THE PROBLEM WHILE DRIVING CONSISTS OF REMOVING THE SEAT BELT LETTING IT RETRACT ALL THE WAY UP THEN TRY TO BUCKLE IT BACK IN PLACE. THE LAST TIME ABOUT A WEEK AGO THE REMEDY DID NOT WORK, AND THE SEAT BELT REMAINED LOCK IN THE RETRACTED POSITION AND WOULD NOT RELEASE. THIS FORCED MY WIFE TO DRIVE HOME WITHOUT A SEAT BELT.

07/05/2016
Components: STEERING
Incident Date: 07/05/2016
Crash: No
Fire: No
Vehicle Identification Number: 3FA6POH75ER******
Summary

SEVERAL TIMES MY POWER STEERING HAS SHUT OFF ON ME WHILE DRIVING ALMOST GETTING ME INTO AN ACCIDENT TWICE LUCKILY THIS HAD YET TO HAPPEN WHILE DRIVING ON THE HIGHWAY AS THAT COULD BE FATAL

07/05/2016
Components: SERVICE BRAKES,ENGINE
Incident Date: 06/29/2016
Crash: No
Fire: No
Vehicle Identification Number: 3FA6P0K98ER******
Summary

2014 FORD FUSION TITANIUM 2.0 TURBO 5/29/16 COMING OFF FREEWAY @ 70MPH WENT TO APPLY BRAKES AND PEDAL WAS HARD , UNABLE TO SLOW DOWN ON LOOP. I COULD HAVE CRASHED AND DIED DUE TO THIS FAILURE. FINALLY PUSHED PEDAL WITH A LOT OF EFFORT AND ABS KICKED IN TO SLOW ME DOWN BEFORE THE STOP SIGN. TOOK TO DEALER ON 5/30/16, DIAGNOSIS WAS VACUUM PUMP FAILURE, NEW PART WAS ORDERED. 7/5/16 GOT A CALL FROM DEALER SHOP MANAGER WHO BASICALLY SAID THE PART WOULD NOT BE COVERED UNDER WARRANTY BECAUSE THERE WERE METAL SHAVINGS IN THE MOTOR BEHIND WHERE THE PUMP SITS, CLAIMING DIRTY OIL CAUSED PREMATURE ENGINE WEAR. I WENT TO THE DEALERSHIP TO VIEW WHAT HE WAS TALKING ABOUT. I COULD TELL BY SPINNING THE PUMP THAT THE BEARINGS HAD FAILED, MORE THAN LIKELY DISINTEGRATED AND THE SHAVINGS WERE SITTING INSIDE MY ENGINE. THE MANAGER ASKED THE MECHANIC IF THAT WERE POSSIBLE AND HE REPLIED YES. HE SAID HE REPLACED 3 RECENTLY WITH THE SAME ISSUE METAL SHAVINGS BEHIND PUMP. MY CAR WAS ALSO IN FOR AN OIL CHANGE. THE MOST IRRITATING THING WAS BEING BLAMED FOR THE PROBLEM, HE STATED MY ENGINE WILL FAIL AND I SHOULD TRADE IT IN WHILE I WAS TALKING ON THE PHONE WITH HIM PRIOR TO GOING TO THE DEALERSHIP. I WAS BLAMED AND HE USED SCARE TACTICS TO TRY AND GET ME TO MAKE A PURCHASE. NEVER HAD THIS HAPPEN AT A FORD DEALER BEFORE. STILL WAITING FOR THE CALL SAYING MY CAR IS REPAIRED. THE MANGER AGREED TO REPLACE THE PUMP UNDER WARRANTY

06/22/2016
Components: STEERING
Incident Date: 06/15/2016
Crash: No
Fire: No
Vehicle Identification Number: 3FA6P0H98HR******
Summary

STEERING WHEEL CAME LOSE. DICOVED DURING DRIVING. DEALER REMOVED AIRBAG AND APPLIED LOCK-TITE TO BUT IN STEERING COLUM AND RE-TOURQED.

06/18/2016
Components: WHEELS
Incident Date: 12/01/2015
Crash: No
Fire: No
Vehicle Identification Number: 3FA6P0D9XER******
Summary

I BOUGHT A USED 2014 FORD FUSION IN THE SUMMER WITH NO DRIVING PROBLEMS,BUT WHEN I WAS DRIVING THE CAR IN THE WINTER THE FRONT END OF THE CAR SHOOK REALLY BAD AT SPEEDS OVER 35 TO 45 MILES MPR TOOK THE CAR TO FORD DEALER,THEY SAID THIS IS A PROBLEM THAT FORD KNOWS ABOUT WITH THE 19"WHEEL BUT THEY DO NOT TELL THE CUSTERMERS ABOUT IT WHEN SELLING THE CARS.SO WHEN WINTERS COMES AROUND AGAIN I HAVE TO BUY A DIFFERENT SET OF WHEELS TO BE ABLE TO DRIVE THE CAR SAFELY THIS UP COMING WINTER. THIS HAPPENS WHEN DRIVING ON THE CITY STREET AND GET REALLY BAD ON THE HIGHWAY.

06/09/2016
Components: UNKNOWN OR OTHER
Incident Date: 05/25/2016
Crash: No
Fire: Yes
Vehicle Identification Number: 3FA6POHDER3******
Summary

WHILE DRIVING I COULD SMELL WIRES BURNING I STOPPED THE CAR RAISED THE HOOD NOTHING FOUND GOT BACK IN THE CAR AND THE WIRES GOING TO THE REAR VIEW MIRROR WERE ON FIRE QUICKLY I GRABBED A GLOVE AND SMOTHERED IT OUT OR THE CAR WOULD HAVE BURNED.

06/06/2016
Components: VEHICLE SPEED CONTROL
Incident Date: 03/20/2016
Crash: Yes
Fire: No
Vehicle Identification Number: 3FA6P0H7XER******
Summary

TL* THE CONTACT OWNS A 2014 FORD FUSION. WHILE THE VEHICLE WAS IDLING WITH THE BRAKE PEDAL DEPRESSED AT A STOP SIGN, THE ENGINE EXHIBITED A LOUD SOUND BEFORE INDEPENDENTLY ACCELERATING. THE CONTACT CRASHED INTO THE REAR OF ANOTHER VEHICLE. THE AIR BAGS FAILED TO DEPLOY. A POLICE REPORT WAS NOT FILED AND THERE WERE NO INJURIES. THE VEHICLE WAS TOWED TO THE DEALER WHERE IT WAS DIAGNOSED, BUT THE CAUSE OF THE FAILURE WAS NOT FOUND. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS 3,700.

06/03/2016
Components: LATCHES/LOCKS/LINKAGES
Incident Date: 06/02/2016
Crash: No
Fire: No
Vehicle Identification Number: 3FA6P0G71ER******
Summary

TL* THE CONTACT OWNS A 2014 FORD FUSION. THE CONTACT STATED THAT THE LATCH ON THE FRONT PASSENGER SIDE DOOR FAILED WITHOUT WARNING. THE VEHICLE WAS NOT DIAGNOSED NOR REPAIRED. THE VIN WAS NOT INCLUDED IN NHTSA CAMPAIGN NUMBER: 15V246000 (LATCHES, LOCKS, LINKAGES). THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 67,000.

05/25/2016
Components: UNKNOWN OR OTHER
Incident Date: 05/24/2016
Crash: No
Fire: No
Vehicle Identification Number: 1FA6P0G70E5******
Summary

THE RIGHT SIDE REAR PASSENGER DOOR LATCH BROKE AND THE DOOR SWUNG OPEN WHILE DRIVING. I HAD TO TIE THE DOOR SHUT TO GET TO THE DEALER. THANKFULLY MY SON WAS SECURELY IN A CAR SEAT BECAUSE HE SITS NEXT TO THIS DOOR. DEALER STATES THAT MY SPECIFIC CAR IS NOT COVERED UNDER THE RECALL. I HAVE TO PAY $540 FOR THE LATCH.

05/23/2016
Components: VEHICLE SPEED CONTROL
Incident Date: 05/20/2016
Crash: Yes
Fire: No
Vehicle Identification Number: 3FA6P0H7XER******
Summary

TL* THE CONTACT OWNS A 2014 FORD FUSION. WHILE STOPPED AT A STOP SIGN, THE VEHICLE REVVED AND ACCELERATED FORWARD WITHOUT WARNING. THE CONTACT'S VEHICLE CRASHED INTO THE REAR OF THE PRECEDING VEHICLE. THE CONTACT TURNED OFF THE VEHICLE. THERE WAS NO BODY DAMAGE OR INJURIES AND A POLICE REPORT WAS NOT FILED. THE VEHICLE WAS NOT DIAGNOSED NOR REPAIRED. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE VIN WAS INVALID. THE APPROXIMATE FAILURE MILEAGE WAS 31,000.

05/18/2016
Components: UNKNOWN OR OTHER
Incident Date: 11/01/2015
Crash: No
Fire: No
Vehicle Identification Number: 3FA6P0RUXER******
Summary

DRIVER SIDE REAR BLISS SENSOR WILL EITHER INDICATE A VEHICLE IS PRESENT WHEN NOTHING IS THERE OR FAIL TO INDICATE A VEHICLE IS IN THE BLIND SPOT WHEN PRESENT. DUE TO THIS FAILURE, IT CREATES A SAFETY HAZARD DUE TO DRIVER NOT SEEING THE CAR AND THE BLISS LIGHT IS NOT ON EVEN THOUGH A CAR IS THERE. PROBLEM STARTED AROUND NOVEMBER OF 2015 AND I SHOWED DEALER VIDEOS OF PROBLEM AND DEALER SAID NO ERROR CODES SO CANNOT FIX.

05/10/2016
Components: UNKNOWN OR OTHER
Incident Date: 01/01/2016
Crash: No
Fire: No
Vehicle Identification Number: 3FA6P0RU1ER******
Summary

RIGHT REAR BLINDSPOT SENSOR WILL EITHER INDICATE A VEHICLE IS PRESENT WHEN THERE IS NONE OR FAIL TO INDICATE A VEHICLE IS PRESENT. THIS CREATES A SAFETY HAZARD BECAUSE THE WHOLE PURPOSE OF A BLINDSPOT SENSOR IS TO INDICATE THE PRESENCE OF A VEHICLE IN THE VISIBLE BLINDSPOT OF THE REAR VIEW MIRRORS. THIS PROBLEM HAS BEEN ONGOING SINCE TAKING VEHICLE DELIVERY IN JUNE OF 2014 AND HAS BEEN REPORTED TO THE DEALER ON 3 OCCASIONS WHEN VEHICLE WAS IN FOR ROUTINE SERVICE.

05/08/2016
Components: UNKNOWN OR OTHER
Incident Date: 02/08/2014
Crash: No
Fire: No
Vehicle Identification Number: 3FA6P0HD9ER******
Summary

I BELIEVE, USING THE NAVIGATION SYSTEM IN VOICE-INTERACTIVE MODE WHILE DRIVING, IS VERY HAZARDOUS. IT REQUIRES VOICE ANSWERS WHICH ARE DISPLAYED ON THE SCREEN. HENCE, TOO MUCH EYE CONTACT (THUS DIVERTING THE DRIVER'S EYES FROM THE ROAD) IN DETERMINING WHAT RESPONSES ARE RECOGNIZABLE AND ACCEPTABLE.

05/06/2016
Components: FUEL/PROPULSION SYSTEM
Incident Date: 01/12/2016
Crash: No
Fire: No
Vehicle Identification Number: 3FA6P0K99ER******
Summary

FUSION WOULD STALL AS I WOULD BE PULLING OUT INTO TRAFFIC. NOT ONCE DID THE SENSOR COME ON THE VEHICLE TO ALERT ME THAT THERE WAS A PROBLEM. FUEL INJECTOR PRESSURE WAS THE PROBLEM.

04/21/2016
Components: WHEELS
Incident Date: 04/18/2016
Crash: No
Fire: No
Vehicle Identification Number: 3FA6P0D94ER******
Summary

2014 FORD FUSION CONTINENTAL CONTI PRO CONTACT TIRE BULGE IN SIDE WALL. PICTURES AVAILABLE OF TIRE AND RIM DOT # A318 47 RB. 235/40R19 BROUGHT VEHICLE TO DEALER BURDICK FORD CENTRAL SQUARE NY. AND CALLED FORD MOTOR COMPANY BOTH SAID THEY COULD DO NOTHING AND WANTED TO CHARGE FOR NEW TIRE. FORD CASE NUMBER CAS9298530.

03/26/2016
Components: FUEL/PROPULSION SYSTEM
Incident Date: 03/21/2016
Crash: No
Fire: No
Vehicle Identification Number: 1FA6P0HD2E5******
Summary

GURGLING IN GAS TANK AREA AFTER GAS FILL UP CAN BE HEARD IN PASSENGER COMPARTMENT UNTIL TANK GAS LEVEL GOES DOWN BETWEEN 3/4 AND FULL. ONLY OCCURS WHEN GAS TANK IS FULL OR VERY NEAR FULL.

03/22/2016
Components: UNKNOWN OR OTHER
Incident Date: 03/21/2016
Crash: No
Fire: No
Vehicle Identification Number: 3FA6P0H76ER******
Summary

WE LIVE IN NV AND PURCHASED OUR 2014 FORD FUSION ON 2/29/16 (WAS CORPORATE FLEET VEHICLE WITH LESS THAN 20K MILEAGE AND STILL HAVE MFG. WARRANTY COVERAGE). WE ARE STARTING TO EXPERIENCE SOME WARM DAYS WHERE WE TURNED THE AIR CONDITIONER ON, AND WE HEAR A GURGLING SOUND (LIKE WATER IS RUNNING) WHILE DRIVING. TO AVOID A MAJOR ISSUE BEFORE IT GETS WARMER, I TOOK THE CAR TO THE FORD DEALER YESTERDAY (3/21) BUT DUE TO THEIR HAVING A BACKLOG, THEY WERE UNABLE TO ACTUALLY LOOK AT THE CAR YET THEY KEPT THE CAR ALL AFTERNOON. THEN THEY CALLED AND SAID THEY WOULD NEED TO KEEP IT TILL THE NEXT DAY. WE CHOSE TO GO GET THE CAR AND TAKE IT BACK TODAY (3/22). THE SERVICE MGR. CALLED THIS MORNING LETTING ME KNOW THAT THE "WATER RUNNING SOUND" IS NORMAL IN THE 2014 MODEL. THEN HE STATED WITH A CHUCKLE THE SOUND IS "LIKE LITTLE ROACHES RUNNING AROUND IN THE DASHBOARD" AND HIS SERVICE TECH FOUND DOCUMENTATION ISSUED BY FORD ENGINEERING CONFIRMING THIS SOUND IS NORMAL. MIND YOU THIS PERSON IS A PROFESSIONAL....HE MAKES A COMMENT AS THIS! I LET HIM KNOW WE HAD PREVIOUSLY OWNED A 2007 FORD FUSION AND NEVER HAD THIS ISSUE. HE HAD NOTHING TO SAY. I FIND HIS COMMENT SOMEWHAT COMICAL BUT VERY INSULTING; AND I ASKED HIM TO EMAIL ME THE DOCUMENTATION. IMMEDIATELY I CALLED THE SALESMAN AND HE IS GOING TO CHECK INTO THIS FURTHER AND GET BACK TO ME. MEANTIME I HAVE FOUND ZILCH ABOUT THE ISSUE.

03/21/2016
Components: LATCHES/LOCKS/LINKAGES
Incident Date: 03/11/2016
Crash: No
Fire: No
Vehicle Identification Number: 3FA6P0H73ER******
Summary

TL* THE CONTACT OWNS A 2014 FORD FUSION. THE CONTACT STATED THAT THE REAR PASSENGER SIDE DOOR FAILED TO LATCH WITHOUT WARNING. AS A RESULT, THE DOOR FAILED TO CLOSE COMPLETELY. THE VEHICLE WAS NOT DIAGNOSED NOR REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 47,000.

03/17/2016
Components: ENGINE
Incident Date: 03/14/2016
Crash: No
Fire: Yes
Vehicle Identification Number: 3FA6P0HR8DR******
Summary

TL* THE CONTACT OWNED A 2014 FORD FUSION. THE CONTACT STATED THAT WHILE IN PARK, THE CONTACT NOTICED SMOKE AND FIRE COMING FROM THE ENGINE COMPARTMENT OF THE VEHICLE. THE CONTACT DID NOT SUSTAIN ANY INJURIES. THE FIRE DEPARTMENT WAS ABLE TO EXTINGUISH THE FIRE. THE VEHICLE WAS TOWED TO AN AUTO BODY REPAIR CENTER. THE CONTACT WAS UNSURE IF THE VEHICLE WAS DIAGNOSED BASED ON THE FAILURE. THE VEHICLE WAS DESTROYED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. IN ADDITION, THE VIN WAS INCLUDED IN NHTSA CAMPAIGN NUMBERS: 14V597000 (AIR BAGS, SEAT BELTS) AND 15V246000 (LATCHES/LOCKS/LINKAGES). THE FAILURE MILEAGE WAS 83,327.

03/11/2016
Components: UNKNOWN OR OTHER
Incident Date: 07/15/2015
Crash: No
Fire: No
Vehicle Identification Number: 1FADP3J28EL******
Summary

I PURCHASED THE FORD FOCUS IN JUNE OF 2014. I AM NOW 80 YEARS OLD AND THOUGHT THIS WOULD BE MY LAST CAR. SHORTLY AFTER PURCHASE IT BECAME OBVIOUS THAT THE TRANSMISSION WAS NOT WORKING PROPERLY. I EXPERIENCED STUTTERING ON ACCELERATION WHICH CAUSES AN UNSAFE CONDITION WHEN DRIVING THROUGH AN INTERSECTION. AT TIMES, THE TRANSMISSION WILL SLIP. VERY FRIGHTENING WHEN THIS HAPPENS IN THE MIDDLE OF AN INTERSECTION. THE TRANSMISSION ALSO CAUSES THE CAR TO LURCH FORWARD ON DECELERATION. NEITHER DOES IT HOLD PROPERLY ON A HILL, AND IT CAN ALSO MAKE A GRINDING SOUND IN THE LOWER GEARS ON TAKE OFF. THESE CONDITIONS PRESENT A SAFETY THREAT BECAUSE IT AFFECTS MY ABILITY TO CONTROL THE CAR ON ACCELERATION AND DECELERATION. FORD HAS KNOWN ABOUT THIS PROBLEM SINCE 2010 AND HAS TAKEN NO ACTION TO RECTIFY THE SITUATION. IT APPEARS IT WOULD BE INCUMBENT ON THE SELLING DEALERSHIP TO DISCLOSE THIS DEFECT ON PURCHASE. I WAS FINALLY INFORMED OF THE PROBLEM AT THE FIRST SERVICE WHEN I COMPLAINED. THIS IS PURE AND SIMPLE NON DISCLOSURE WHICH IS ILLEGAL IN SALES OF ANY KIND. I HAVE HAD MY CAR TO THE DEALERSHIP AT LEAST 5 TIMES COMPLAINING OF THE PROBLEM OF THIS PROBLEM AND EACH TIME THEY RUN SOME SOFTWARE WHICH USUALLY MAKES THE SITUATION WORSE OR CREATES AND ADDITIONAL PROBLEM. NOT ONLY IS THIS A SAFEY ISSUE, BUT IT HAS ALSO CREATED A LOSS OF VALUE FOR RESALE AND UNTOLD HOURS OF SITTING IN A SHOWROOM WHILE THE DEALERSHIP IS TRYING TO FIX WHAT CANNOT BE FIXED. I HAVE TRIED TO WORK WITH FORD CUSTOMER SERVICE WITH NO SUCCESS.

03/06/2016
Components: POWER TRAIN,ENGINE
Incident Date: 03/03/2016
Crash: No
Fire: No
Vehicle Identification Number: 3FA6P0H9XER******
Summary

I WAS DRIVING AROUND WHEN ON THREE SEPARATE OCCASIONS THE CAR LOST POWER TO THE ENGINE AND THERE WERE NO RPMS AND PRESSING GAS PEDAL DID NOT HELP. THE ONLY WAY TO GET THE POWER BACK IN THE ENGINE WAS TO PUT CAR IN NEUTRAL THEN BACK IN DRIVE AT WHICH POINT THE CAR STUTTERED BUT AT LEAST I REGAINED POWER TO ACCELERATOR. THIS WAS ESPECIALLY DANGEROUS AS IT HAPPENED WHILE DRIVING AT NORMAL SPEED AND THE CAR WAS NO LONGER IN MY CONTROL

03/02/2016
Components: STEERING,UNKNOWN OR OTHER,ELECTRONIC STABILITY CONTROL
Incident Date: 02/29/2016
Crash: No
Fire: No
Vehicle Identification Number: 3FA6P0H90ER******
Summary

I KEEP GETTING A SERIES OF WARNING INDICATORS; UP HILL ASSIST IS NOT AVAILABLE, SERVICE ADVANCE TRAK , NO POWER STEERING, NO TRACTION CONTROL, NO ABS, AND THE NO AIR BAG LIGHTS COME ON. THIS COMES ON WHILE DRIVING AT NORMAL, LOW SPEED ON REGULAR ROADS, WHEN TURNING AND ALSO AT HIGHER SPEEDS WHEN DRIVING ON EXPRESSWAYS. THIS IS DANGEROUS ESPECIALLY BECAUSE MY POWER STEERING DOES NOT WORK! THERE NEEDS TO BE A RECALL!

03/02/2016
Components: STEERING
Incident Date: 03/01/2016
Crash: No
Fire: No
Vehicle Identification Number: 3FAPOSUODR3******
Summary

SUDDEN POWER STEERING LOSS WITHOUT ANY WARNING WHILE DRIVING IN A STRAIGHT LINE ON A HIGHWAY. ONLY WARNING WAS A MESSAGE SAYING POWER STEERING FAILURE PLEASE STOP SAFELY. LOST ALL ABILITY TO MANEUVER THE CAR SAFELY OR SAFELY TRANSITION OUT OF TRAFFIC. NEEDED EXCESSIVE STRENGTH TO ENABLE THE CAR TO TURN AND SAFELY EXIT ROADWAY.

02/28/2016
Components: ELECTRICAL SYSTEM
Incident Date: 02/28/2016
Crash: No
Fire: No
Vehicle Identification Number: 3FA6P0LU2ER******
Summary

MY 2014 FORD FUSION'S DOOR/WINDOW CONTROLS WILL STOP WORKING AND THE CLIMATE CONTROL WILL NOT WORK EITHER. IT OCCURS SPORADICALLY. I DO LIVE IN ARIZONA WHERE TEMPERATURES CAN GET EXCEEDINGLY HOT. I HAVE BROUGHT MY CAR INTO THE DEALERSHIP (AS EARLY AS THE 2ND/3RD DAY OF OWNERSHIP) SEVERAL TIMES WITHOUT ANY RESOLUTION. IT'S GOTTEN TO THE POINT THAT I PURCHASED A SPECIAL TOOL TO BREAK THE CAR WINDOW. THIS CAN CAUSE A DEATH. MY SON AND I WERE IN THIS PREDICAMENT WE COULDN'T DO ANYTHING WE STARTED TO SWEAT REALLY BAD AND GET RED. THANKFULLY I HAD WATER IN THE CAR. AFTER SEVERAL ATTEMPTS OF TURNING THE CAR OFF AND ON SEVERAL TIMES THE SYSTEM WOKE UP. I ROLLED THE WINDOWS DOWN AND PURCHASED THE WINDOW BREAKING TOOL. THIS HAS OCCURRED WHILE IN MOTION AND STATIONARY, ON CITY STREETS AND HIGHWAYS.

02/24/2016
Components: ELECTRICAL SYSTEM,ENGINE,FUEL/PROPULSION SYSTEM
Incident Date: 02/19/2016
Crash: No
Fire: No
Vehicle Identification Number: 3FA6P0HD1ER******
Summary

BATTERY WAS INITIALLY NOT TAKING A CHARGE, THEY SAID IT WAS A DEFECTIVE MODULE AND REPLACED BOTH THE MODULE AND THE REAR BACK UP CAMERA WHICH THEY SAID WAS DRAINING THE BATTERY. IN THIS CASE THEY HAD THE CAR FOR 2 1/2 WEEKS BEFORE RETURNING IT TO ME .. ABOUT 4 DAYS AFTER I GOT IT BACK THE CAR STARTED SHUDDERING DURING A REVERESE POSITION IN A PARKING LOT AND DIED.. IT STARTED RIGHT UP AGAIN.. THE NEXT DAY IT LOST ALL ACCELERATION AT A LOWER SPEED IN STOP AND GO TRAFFIC, ONCE AGAIN IT DIED BUT STARTED RIGHT UP AGAIN. IT DID THIS TWO MORE TIMES ONCE ON THE FREEWAY THE OTHER TIME DOWN THE STREET FROM MY HOME. FORD HAS HAD THE CAR FOR 5 DAYS (SINCE 2/19/2016) NOW AND SAYS THERE IS NO CODES OR HAVE BEEN ABLE TO DUPLICATE THE PROBLEM..

02/16/2016
Components: ENGINE,FUEL/PROPULSION SYSTEM
Incident Date: 01/05/2016
Crash: No
Fire: No
Vehicle Identification Number: 3FA6P0K95ER******
Summary

WETHER THE CAR IS COLD OR WARM, EVERYTIME I DRIVE, I GET A HARDSHIFT BETWEEN 2ND AND 3RD GEAR. ALSO WHEN I MAKE A STOP AND TRY TO ACCELERATE, THE CAR JERKS FROM ON THE 1ST GEAR. WHEN I'M GOING ON A DOWNHILL AND LET GO OF THE GAS PEDAL AND SLOWLY START BRAKING, THE WOULD GO FROM 2,000 RPM TO 5,000 RPM WHILE I HAVE MY FOOT ON THE BRAKE. WHEN I GO TO ANY GAS STATION I CAN'T LEAVE THE PUMP ON AUTO BECAUSE IT WOULD STOP PUMPING, SO I HAVE TO DO IT MANUALLY, IN ORDER TO GET A FULL TANK.

02/16/2016
Components: AIR BAGS
Incident Date: 02/14/2016
Crash: Yes
Fire: No
Vehicle Identification Number: 3FA6P0H73ER******
Summary

TL* THE CONTACT OWNS A 2014 FORD FUSION. WHILE COMING TO A COMPLETE STOP AT APPROXIMATELY 3 MPH, THE CONTACT'S VEHICLE WAS REAR ENDED BY ANOTHER VEHICLE. THE AIR BAGS FAILED TO DEPLOY AND A POLICE REPORT WAS FILED. THERE WERE NO INJURIES. THE VEHICLE WAS TOWED TO AN INDEPENDENT MECHANIC. THE VIN WAS NOT INCLUDED IN NHTSA CAMPAIGN NUMBER: 14V597000 (AIR BAGS, SEAT BELTS). THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS 22,600.

02/03/2016
Components: ENGINE
Incident Date: 01/22/2016
Crash: No
Fire: No
Vehicle Identification Number: 3FA6P0D95ER******
Summary

I HAVE STARTED MY CAR AFTER BEING IN A STORE FOR ABOUT 20 MINUTES. THE CAR STARTED AND I PLACED IN REVERSE TO BACK OUT OF A SPACE AND THEN PLACED INTO DRIVE. WITHIN A YARD OR TWO THE CAR COMPLETELY STOPPED. IT THEN GAVE A MESSAGE TO PRESS BRAKE TO START. THIS HAS HAPPENED FIVE TIMES IN THE LAST FEW DAYS. THE DEALER SAID THEY CANNOT DO ANYTHING UNLESS THEY CAN EXPERIENCE THE PROBLEM. IF I START DRIVING THIS CAR AGAIN AND GET INTO AN ACCIDENT THEN FORD WILL BE AT FAULT BECAUSE THEY ARE AWARE OF THE ISSUE.

02/03/2016
Components: POWER TRAIN
Incident Date: 12/15/2015
Crash: No
Fire: No
Vehicle Identification Number: 1FADP3J23EL******
Summary

TL* THE CONTACT OWNS A 2014 FORD FUSION ENERGI. WHILE DRIVING VARIOUS SPEEDS, THE TRANSMISSION FAILED WITHOUT WARNING. THE VEHICLE WAS TAKEN TO A DEALER WHERE IT WAS DIAGNOSED THAT THE CLUTCHES NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. UPDATED 04/07/16*LJ THE CONSUMER STATED THE TRANSMISSION WOULD SLIP WHEN CHANGING SPEEDS. IT SHUDDERED AND VIBRATED WHEN THE CHANGING GEARS. THE DEALER MADE SOME ADJUSTMENTS TO THE TCM, WHICH HELPED A LITTLE, BUT NOT A LOT. UPDATED 04/14/16.*JB

02/03/2016
Components: ELECTRICAL SYSTEM
Incident Date: 12/23/2015
Crash: No
Fire: No
Vehicle Identification Number: 3FA6P0HD5ER******
Summary

THE INFORMATION DISPLAY ON MY 2014 FORD FUSION BLACKED OUT WHILE I WAS DRIVING IN DECEMBER, 2015. THE WARRANTY HAD EXPIRED. THE CAR HAD APPROXIMATELY 48,000 MILES WHEN THIS OCCURRED. I TOOK IT TO THE SERVICE DEPARTMENT AT THE FORD DEALER WHERE I HAD BOUGHT THE CAR. I PAID $99.95 TO HAVE THE PROBLEM DIAGNOSED. I WAS TOLD THAT IT NEEDED A GATEWAY MODULE THAT WOULD COST APPROXIMATELY $300, BUT THE $99.95 WOULD GO TOWARDS THAT COST. WHEN THE PART CAME IN AND INSTALLED, THE PROBLEM STILL EXISTED. THE SERVICE DEPARTMENT HAD TOLD ME THAT THE GATEWAY MODULE MAY NOT FIX THE PROBLEM. I WAS TOLD THAT THE INSTRUMENT CLUSTER WOULD HAVE TO BE REPLACED. THE COST WOULD BE $707 AND THE SHOP WOULD NEED MY CAR FOR TWO DAYS. I ALSO WOULD NEED TO BRING ALL MY KEYS FOR THE PROGRAMMING. THIS ALL SEEMS TO BE A STEEP PRICE TO FIX A DISPLAY PANEL THAT I USE ONLY FOR AN ODOMETER AND SOMETIMES FOR TRIP MILEAGE. I SAW ON THE SERVICE BULLETIN NO. ASI-44742 THAT OTHER 2013-2014 FORD FUSIONS HAVE THE SAME PROBLEM AND THESE CARS NEED THE INSTRUMENT PANEL CLUSTER REPLACED DUE TO PROGRAMMABLE MODULE INSTALLATION. I HAVE NOT HAD THE CLUSTER REPLACED BECAUSE THE PART HAS TO BE SPECIAL ORDERED. I WANTED TO SEE IF THERE WERE OTHER OPTIONS. THANK YOU FOR YOUR HELP. *TR

01/30/2016
Components: SUSPENSION
Incident Date: 01/29/2016
Crash: No
Fire: No
Vehicle Identification Number: 3FA6P0LU0ER******
Summary

BALL JOINT/FRONT LEFT LOWER CONTROL ARM DEFECT @ 51,000 MILES CAUSED VEHICLE TO FAIL STATE INSPECTION. CONFIRMED BY INDEPENDENT MECHANIC AND FORD DEALER. POTENTIALLY DANGEROUS DEFECT IN STATES WHERE THERE IS NO ANNUAL INSPECTION REQUIREMENT. REPLACEMENT PART IS ON BACKORDER POSSIBLY INDICATING HIGHER THAN EXPECTED FAILURES.

01/28/2016
Components: POWER TRAIN
Incident Date: 01/05/2016
Crash: No
Fire: No
Summary

TRANSMISSION VIOLENTLY ENGAGES INTO GEAR THRUSTING THE DRIVER FORWARD AND CAUSING EXCESSIVE WEAR ON TRANSMISSION , AS WELL AS SAFETY ISSUES BY STOPPING THE CAR BETWEEN GEARS THEN SHOOTING FORWARD. I WAS GETTING ONTO THE HIGHWAY AND WHEN THE CAR UPSHIFTED , I ALMOST GOT HIT BY THE CAR BEHIND ME BECAUSE IT WAS AS IF THE CAR FIRST DOWNSHIFTS, THEN SLAMS UP INTO THE HIGHER GEAR.

01/28/2016
Components: UNKNOWN OR OTHER
Incident Date: 01/28/2016
Crash: No
Fire: Yes
Vehicle Identification Number: 3FA6P0SU6ER******
Summary

THE CHARGER (SHORELINE) NEARLY CAUSED A HOUSE FIRE. THE CHARGER OVERHEATS AT THE WALL SOCKET. IT IS NOT THE WALL SOCKET BECAUSE I TRIED IT ON A COMMERCIAL OUTLET ON A NEW 20A CIRCUIT BREAKER. THE ONLINE CHAT ROOMS ARE FULL OF CONCERNS ABOUT THIS. I CALLED FORD AND THEY DID NOT SEEM TO TAKE THE CONCERN SERIOUSLY AT ALL. THE VEHICLE IS IN PARK, TURNED OFF AND CHARGING.

01/22/2016
Components: UNKNOWN OR OTHER
Incident Date: 01/01/2016
Crash: No
Fire: No
Vehicle Identification Number: 1FA6P0HD4E5******
Summary

THERE IS A TERRIBLE NOISE INSIDE THE CAR WITH THE WINDOWS DOWN, IT SOUNDS LIKE THERE IS A MILITARY HELICOPTER IN THE CAR WITH YOU. FROM DEALER TO FORD, THEY SAY IT IS "NORMAL" IT IS A SAFETY ISSUE WITH THE LOUD NOISE AND VIBRATION INSIDE THE CAR AT HIGHWAY SPEEDS. ALSO THE RADIO DOES NOT TUNE ALL THE FM RADIO STATIONS? WHY? I AM TOLD THIS IS NORMAL AS WELL AND MINE ISN'T THE ONLY CAR THAT HAS THESE PROBLEMS.

01/21/2016
Components: ENGINE
Incident Date: 01/20/2016
Crash: No
Fire: No
Vehicle Identification Number: 3FA6P0H93ER******
Summary

CODE P2111 THROTTLE BODY , AFTER ACELARATION WRENCH LIGHT CAME ON AND ENGINE SHUT DOWN TO IDLING ON 2 CYLINDERS, NEARLY A ACCIDENT HAPPENED , CAR ONLY HAS 38,400 MILES ON IT, I CALLED FORD MOTOR CO. THEY OFFERED NO HELP, WOW !!

01/15/2016
Components: UNKNOWN OR OTHER
Incident Date: 12/26/2015
Crash: No
Fire: No
Vehicle Identification Number: 3FA6P0D92ER******
Summary

I TOOK MY CAR IN TO FORD FOR SERVICE ON DECEMBER 23, 2015. IT RECEIVED ALL GOOD MARKS INCLUDING NO SAFETY ISSUES. ON DECEMBER 26, 2015 I PARKED MY CAR AND WENT SHOPPING. WHEN I RETURNED, MY LEFT MIRROR WAS OUT OF THE PROGRAMMED POSITION. ONCE I STARTED THE CAR, THE BLIND SPOT SYSTEM DEFAULT AND CROSS TRAFFIC SYSTEM DEFAULT WARNINGS ILLUMINATED. I TOOK THE CAR TO FORD FOR SERVICE. THERE WAS AN ELECTRONIC SYSTEM LOCATED WITHIN THE MIRROR THAT WENT BAD FOR NO REASON. THIS MADE THE DETECTION SYSTEMS MALFUNCTION. THE ENTIRE MIRROR UNIT MUST BE REPLACED AND IT IS NOT COVERED UNDER WARRANTY. IT WOULD COST OVER $500.00 US TO REPLACE.

01/13/2016
Components: POWER TRAIN
Incident Date: 09/22/2014
Crash: No
Fire: No
Vehicle Identification Number: 1FADP3F25EL******
Summary

TRANSMISSION SLIPS. SHUDDERS AND SHAKES SHIFTING INTO GEAR FROM A STOP.

12/29/2015
Components: STEERING
Incident Date: 12/29/2015
Crash: No
Fire: No
Vehicle Identification Number: 3FA6P0H9XER******
Summary

I STARTED THE CAR AND HAD TO WARNING LIGHTS COME ON. ONE WARNING FOR STEERING ASSIST FAULT, AND THE OTHER FOR SERVICE ADVANCETRAC. I READ ONLINE THAT FORD IS RECALLING CARS SAME YEAR AND MODEL FOR THE SAME ISSUES. BUT NO RECALL FOR MINE - WHY??

12/28/2015
Components: ELECTRICAL SYSTEM,SERVICE BRAKES,ENGINE
Incident Date: 12/20/2015
Crash: No
Fire: No
Vehicle Identification Number: 3FA6P0HR7ER******
Summary

I DRIVE A 2014 FORD FUSION SE WITH A 1.6L ECOBOOST AND A 6 SPD MANUAL TRANSMISSION. IT HAD APPROXIMATELY 40,500 MILES AT THE TIME OF THE INCIDENT. UPON REACHING A SPEED OF 35-40 MPH WHILE ACCELERATING (I SHIFT AT 2500 RPM'S) I HEARD TWO CHIMES SIMILAR TO THE CHIMES THE CAR MAKES WHEN I START IT. ONCE THE CHIMES FINISHED SOUNDING MY INSTRUMENT PANEL WENT BLACK EXCEPT FOR THE NEEDLES WHICH ALL CAME TO A REST INTO THE "OFF" POSITION". THEY STILL REMAINED LIT. I HAD NO DASHBOARD LIGHTS. MY CAR LOST POWER AT THE SAME TIME AND THE STEERING BECAME SLIGHTLY HARDER THAN NORMAL. THERE WAS A VERY SMALL AMOUNT OF THROTTLE RESPONSE AND THEN NO RESPONSE. I WAS ABLE TO COAST ONTO A SIDE STREET WHERE THE CAR COMPLETELY WENT DEAD BY THE TIME I CAME TO A STOP. BEFORE COMING TO A STOP MY BRAKE PEDAL PUSHED DOWN EASIER THAN NORMAL. AT SOME POINT BEFORE COMING TO A STOP MY CHECK ENGINE LIGHT CAME ON AND THEN WENT OFF ONCE THE CAR DIED. AFTER STAYING STOPPED FOR A FEW SECONDS I RESTARTED THE CAR AND CONTINUED DRIVING WITH NO ISSUES SINCE. WHEN THE CAR LOST POWER AND DIED THERE WAS NO STUTTERING OR STALLING. THE CAR SHUT ITSELF OFF VERY SMOOTHLY. THE NEXT DAY I TOOK THE CAR TO MY LOCAL FORD DEALER AND THEY PROMPTLY LOOKED AT IT. AFTER CONDUCTING A COMPUTER DIAGNOSTIC CHECK I WAS INFORMED THAT THERE HAD BEEN A, 'THROTTLE BODY INCIDENT'. I WAS ALSO INFORMED THAT IT APPEARED THAT THE AIR FILTER HAD NOT BEEN PROPERLY SEATED INTO ITS HOUSING WHEN CHANGED AT THE 30K MILE MAINTENANCE INTERVAL. THEY CONDUCTED FURTHER PINPOINTING AND LOCATED PARTICLES INSIDE THE THROTTLE BODY WHICH THEY CLEANED OFF. THE DEALER UPDATED THE PCM AND CONDUCTED A SATISFACTORY ROAD TEST. SINCE THE INCIDENT I HAVE PUT SEVERAL HUNDRED MILES ONTO THE CAR WITH NO ISSUES. I WAS FORTUNATE THIS OCCURRED ON A ROAD WITH LIGHT TRAFFIC AND WHILE NOT TRAVELING AT HIGHWAY SPEED.

12/21/2015
Components: SEAT BELTS
Incident Date: 12/19/2015
Crash: No
Fire: No
Vehicle Identification Number: 3FA6P0SU1ER******
Summary

THERE IS A PLASTIC SHIELD RIGHT INSIDE THE SEAT BELT BUCKLE BOTH OF THESE ON BACK SEATS HAVE COME LOOSE (I USE BOOSTER SEATS) IT REQUIRES A LONG NEEDLE NOSE PLIERS TO GET THIS PART OUT OF THE INSIDE OF THE BUCKLE IN ORDER FOR THE SEATBELT TO WORK AGAIN... WHEN YOU ARE AND ABOUT THAT MEANS YOU HAVE NO USE OF THE SEATBELT UNTIL YOU CAN GET HOME TO REMOVE THIS PIECE. IE KID NOT RESTRAINED DATE BELOW IS 2ND / TIME BUCKLE

12/17/2015
Components: STEERING,POWER TRAIN
Incident Date: 12/13/2015
Crash: No
Fire: No
Summary

I STARTED TO EXPERIENCE HARSH GEAR SHIFT ON DECEMBER 13, 2015 EVERY TIME I PUT THE CAR IN REVERSE. ALSO, WHEN I REACHED 20MPH AND 40MPH I FELT THE HARSH GEAR SHIFT AND THE CAR WOULD JERK FORWARD. I TOOK MY CAR TO THE DEALERSHIP ON DECEMBER 14, 2015 AND THEY SAID THE MOUNT FOR THE TRANSMISSION WAS BROKEN. THE TECHNICIAN WASN'T THERE TO CHECK OUT THE CAR IN ORDER TO DETERMINE IF IT WAS MECHANICAL OR NOT, BUT THEY DID THE WORK ON THE CAR ANYWAY AND ON DECEMBER 16, 2015, THE DEALER CALLED TO SAY THE CAR WAS READY. IT WAS VERY OBVIOUS THEY DID NOT TEST DRIVE THE CAR AFTER SUPPOSEDLY REPAIRING THE MOUNT BECAUSE MY CAR WAS DOING THE SAME THING, EXCEPT WORSE. WHEN I TOOK IT BACK THE NEXT DAY, THE TECHNICIAN WAS THERE AND SAID IT IS A MECHANICAL PROBLEM. I ASKED FOR A LOAN SINCE THEY SAID A PART HAD TO BE ORDERED AND THEY WOULD NEED TO KEEP MY CAR FOR A FEW DAYS AND I WAS TOLD I COULDN'T GET A LOANER. INSTEAD, THE DEALER SAID MY CAR WAS DRIVABLE AND DID DELIVER GOOD CUSTOMER SERVICE. IT FELT AS THOUGH HE WAS TRYING TO TAKE ADVANTAGE AND NOT TAKE CARE OF THE CUSTOMER. THEN HE PROCEEDED TO TELL ME THERE MIGHT BE A FURTHER PROBLEM, BUT COULD NOT TELL ME WHAT IT WAS. I AM EXTREMELY DISSATISFIED WITH FORD. I HAD THE CAR SINCE MARCH 2014 AND SHOULDN'T BE EXPERIENCING A TRANSMISSION PROBLEM LESS THAN 2 YEARS LATER. THERE WAS ALSO A RECALL ON THE STEERING BOLTS AND I DIDN'T RECEIVE NOTIFICATION OF THE RECALL.

12/15/2015
Components: STEERING
Incident Date: 12/15/2015
Crash: No
Fire: No
Vehicle Identification Number: 3FA6P0HD5ER******
Summary

POWER STEERING WENT OUT, FIRST TIME FORD LOOKED AT IT AND COULD NOT IDENTIFY THE PROBLEM, SAYING THERE WAS "NO CODE" SHOWING UP, AND THAT THEY "RESET" THE ELECTRONICS. 1 WEEK LATER, POWER STEERING WENT AGAIN OUT AT 75MPH, CREATING A VERY SCARY AND UNSAFE ISSUE.

12/10/2015
Components: ENGINE
Incident Date: 12/09/2015
Crash: No
Fire: No
Vehicle Identification Number: 3FA6P0K91ER******
Summary

WHILE DRIVING, THE ENGINE STALLED UNEXPECTEDLY. SEVERAL HOURS LATER, WHILE PARKED AND INDLING WITH THE ENGIINE ON, IT STALLED AGAIN AFTER APPEARING TO HAVE TROUBLE AT THE LOW IDLE SPEED.

11/20/2015
Components: TIRES,WHEELS
Incident Date: 02/28/2014
Crash: No
Fire: No
Vehicle Identification Number: 3FA6P0HD8ER******
Summary

FACTORY OEM GOODYEAR EAGLE LS-2S CLAIM TO BE ALL SEASON. FROM THE FIRST TEST DRIVE THESE TIRES FAILED TO HAVE ANYTHING CLOSE TO REASONABLE TRACTION ON SNOW AND ICE, RESULTING IN THE SALES-REP BEING BARELY ABLE TO BACK THE CAR OUT OF THE LOT FOR A TEST-DRIVE. NEEDLESS TO SAY I WASN'T THRILLED ABOUT THEM. AFTER GETTING THE CAR ONTO THE ROAD, IT SEEMED TO DO BETTER, SO I WENT AHEAD AND PURCHASED THE VEHICLE. AFTER OWNING IT FOR LESS THAN 48 HOURS, HAD SEVERAL INCIDENTS WITH STOPPING, CORNERING AND ACCELERATION WHERE THE TRACTION CONTROL, ANTI-LOCK BREAKS ALL FUNCTIONING NORMALLY, JUST THE TIRES NOT HAVING ANY SORT OF REASONABLE GRIP OR TRACTION. IN ONE INSTANCE, I SLID THROUGH AN INTERSECTION WHEN TRYING TO STOP AT 5MPH. IN ANOTHER INSTANCE IT TOOK ME MOST OF A MINUTE TO GO THROUGH A SINGLE-LANE INTERSECTION BECAUSE THE FRONT TIRES WERE TURNING SO SLOWLY BECAUSE THE TRACTION CONTROL WAS STUTTERING THE WHEEL TURN AS THE TIRES KEPT LOSING GRIP/TRACTION. REPEATED COMPLAINTS THROUGH THE SALES AND SERVICE DEPARTMENT, EVEN WITH THE SALES PEOPLE ADMITTING THE TIRES WERE BAD FOR WINTER AND THE SERVICE MANAGER FLAT OUT SAYING, AND I QUOTE, "THOSE LS2S ARE [XXX] FOR WINTER", NOTHING WAS DONE TO REPLACE THEM WITH A COMPARABLE TIRE THAT WAS A TRUE ALL-SEASON TIRE. COMPLAINING TO THE FACTORY ONLY NETS ME REPEATED INSTRUCTIONS TO PAY FORD TO DO A DIAGNOSTIC ON THE CAR, REFUSING TO EVEN FOCUS ON THE TIRE PROBLEM. THESE TIRES FROM GOODYEAR SHOULD NEVER HAVE BEEN ALLOWED TO BE MARKED AS ALL-SEASON. AT BEST THEY ARE FAIR-WEATHER SPRING/SUMMER/FALL TIRES, AT WORST, THEY ARE DRY AREA SUMMER ONLY TIRES. LIKE OTHERS, I'VE HAD ISSUES WITH TRACTION ON JUST WET ROADS, LET ALONE SNOWY OR ICY. *TR INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6). *TR

11/18/2015
Components: STEERING
Incident Date: 10/04/2015
Crash: Yes
Fire: No
Vehicle Identification Number: 3FA6P0G7XER******
Summary

MY SON AND HIS FRIEND WERE DRIVING HIS 2014 FUSION ON A TWO LANE ROAD THAT MAKES A 90 DEGREE TURN TO THE RIGHT WHEN HIS POWER STEERING WENT OUT. AS HE CAME TO THE TURN HE WAS UNABLE TO TURN THE WHEEL AND THE VEHICLE WENT STRAIGHT AND LEFT THE ROADWAY. THE VEHICLE STRUCK A SMALL TREE AND SUSTAINED MINOR DAMAGE TO THE DRIVER'S SIDE FRONT FENDER AND THE UNDER CARRIAGE OF THE VEHICLE. AN ACCIDENT REPORT WAS MADE. WE WERE ABLE TO DRIVE THE CAR HOME WITHOUT ANY POWER STEERING AND I TOOK IT TO THE DEALERSHIP THE NEXT DAY. THE DEALERSHIP INFORMED ME THAT THERE WAS NO RECALL FOR THE POWER STEERING ASSIST AND THAT THE COULD PUT THE VEHICLE ON A COMPUTER TO DETERMINE THE PROBLEM. HOWEVER, IT WOULD COST ME $135.00 PER HOUR FOR THE DIAGNOSIS AND IT COULD TAKE 2-6 HOURS. I WAS ALSO TOLD THAT IF THE POWER STEERING ASSIST MODULE NEEDED REPLACED IT WOULD COST APPROXIMATELY $2,000.00. THE VEHICLE HAS 50,000 MILES ON IT AT THIS TIME. I DROVE THE CAR BACK HOME AND CONTACTED FORD CUSTOMER SERVICE AND CUSTOMER RELATIONS. IT HAS BEEN PAST THE 15 WORKING DAY PERIOD FOR A REPRESENTATIVE TO CONTACT ME AND I HAVE STILL HEAR NOTHING FROM FORD. TODAY I HAD THE VEHICLE TOWED TO A REPAIR SHOP.

11/15/2015
Components: WHEELS
Incident Date: 11/13/2015
Crash: No
Fire: No
Vehicle Identification Number: 1FA8P0H76ES******
Summary

FROM 3/15 T0 11/15 3 OF MY 4 ORIGINAL TIRES(SIDE WALLS)WHICH ARE MICHELIN GREEN RADIAL X,SIZE 235/50 R17 96H RUPTURED WHILE DRIVING.THE RANGE OF MILES WHEN THIS HAPPENED WAS FROM ABOUT 14000 TO ABOUT 23000 FAR BELOW ANY LIFE EXPECTANCY.TTHE FIRST 2 TIRE FAILURES OCCURRED SLOWLY SO I WAS ABLE TO HAVE THEM MIXED BY FULLERTON FORD DEALERSHIP IN SOMERVILLE N.J.THE LAST EPISODE WAS MORE SCARY.I WAS DRIVING ON ROUTE 18 IN OLD BRIDGE,N.J. WHEN THE LEFT REAR TIRE CATASTROPHICALLY BREACHED,AND I HAD TO PULL OF THE ROAD TO AVOID ANY ACCIDENT.FORTUNNATELY IT WAS 10AM AND THE TRAFFIC WAS VERY LIGHT,OTHERWISE THE RESULT MAY HAVE BEEN MORE SERIOUS.A QUICK SEARCH OF THE INTERNET REVILED SIMILAR ACCIDENTS,BUT THERE HAS NOT BEEN ANY RECALL.I FIRMLY BELIEVE THAT AN INVESTIGATION ON THESE AND OTHER TIRES WITH REDUCED SIDE WALLS SHOULD BE CRITICALLY LOOKED AT,BEFORE IT BECOMES ENDEMIC.I LOOK FORWARD TO YOUR ANALYSIS.

11/08/2015
Components: ENGINE
Incident Date: 11/08/2015
Crash: No
Fire: No
Vehicle Identification Number: 1FA6P0H77E5******
Summary

I HAVE A 2014 FORD FUSION WITH 31,252 MILES. IT WAS BUILT IN SEPTEMBER 2013 AND PURCHASED ON JUNE 27, 2014. ON NOVEMBER 8, 2015, THE ENGINE STOPPED WHILE STATIONARY AT A STOPLIGHT ON A CITY STREET. IT RESTARTED WITHOUT INCIDENT AFTER IT WAS PUT INTO PARK. THE IGNITION SWITCH TORQUE SEEMS SUFFICIENT TO KEEP THE SWITCH FROM TURNING OFF BY ITSELF. THE ELECTRONIC DISPLAY STATED THAT THE VEHICLE WAS NOT IN PARK.

11/02/2015
Components: ENGINE
Incident Date: 10/30/2015
Crash: No
Fire: No
Vehicle Identification Number: 3FA6P0H7XER******
Summary

TL* THE CONTACT OWNS A 2014 FORD FUSION. WHILE DRIVING APPROXIMATELY 60 MPH, THE VEHICLE SHOOK, OVERHEATED, AND STALLED. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 78,000.

10/18/2015
Components: WHEELS,ENGINE
Incident Date: 10/17/2015
Crash: No
Fire: No
Vehicle Identification Number: 3FA6P0H9XER******
Summary

WE JUST PURCHASED THE CAR YESTERDAY AND SO FAR WE ARE HAVING 2 ISSUES. THE FIRST IS THE SHIFTING OF THE GEARS WHEN DRIVING BETWEEN FIRST AND SECOND WHICH CAN BE ROUGH. IT FEELS LIKE DOWNSHIFTING MORE THAN SPEED PICK UP. ALSO WE WERE DRIVING ON THE HIGHWAY AND OUR REAR PASSENGER TIRE BLEW OUT JUST LIKE THAT AND WE NEARLY LOST CONTROL OF THE VEHICLE. VERY SCARY. TOOK THE VEHICLE BACK TO FORD TO LOOK INTO.

10/16/2015
Components: ELECTRICAL SYSTEM
Incident Date: 10/08/2015
Crash: No
Fire: No
Vehicle Identification Number: 3FA6P0UU0ER******
Summary

TL* THE CONTACT OWNS A 2014 FORD FUSION HYBRID. WHEN THE CONTACT ATTEMPTED TO START THE VEHICLE, THE KEY FOB FRACTURED AND THE KEY BECAME DETACHED FROM THE FOB. THE VEHICLE WOULD NOT START. THE VEHICLE HAD TO BE STARTED USING PLIERS. THE VEHICLE WAS TAKEN TO THE DEALER WHERE IT WAS DIAGNOSED THAT THE KEY FOB WAS FRACTURED AND NEEDED TO BE REPLACED. THE FOB WAS NOT REPLACED. THE CONTACT WAS ABLE TO USE A SPARE KEY TO OPERATE THE VEHICLE. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 15,000. UPDATED 02/05/16*LJ UPDATED 04/07/16*LJ *CN

10/04/2015
Components: STEERING,SUSPENSION,ELECTRONIC STABILITY CONTROL
Incident Date: 01/01/2015
Crash: No
Fire: No
Summary

DIFFICULT TO CONTROL AT HIGHWAY SPEEDS; THE CAR SEEMS TO WOBBLE/OVER CORRECT FREQUENTLY. THE CAR IS DIFFICULT TO KEEP BETWEEN THE LINES WHEN IT ENCOUNTERS EVEN MINOR BUMPS IN THE ROAD. I'VE BROUGHT THESE CONCERNS TO FORD AND HAVE BEEN MET WITH HIGHLY ANTAGONISTIC RESPONSES. FORD NEGLECTS TO ACKNOWLEDGE THE ISSUE AND TOLD ME THEY TEST DROVE THE CAR AND WERE UNABLE TO REPLICATE THE ISSUE. I DON'T FEEL SAFE DRIVING MY NEW CAR ON THE HIGHWAY. PLEASE HELP!

09/28/2015
Components: STEERING
Incident Date: 09/25/2015
Crash: No
Fire: No
Vehicle Identification Number: 3FA6P0G78ER******
Summary

TL* THE CONTACT OWNS A 2014 FORD FUSION. THE CONTACT STATED THAT WHILE DRIVING AT 70 MPH, THE VEHICLE STALLED AS THE WARNING MESSAGE 'TRANSMISSION NOT IN PARK' ILLUMINATED. THE CONTACT WAS ABLE TO RESTART THE ENGINE. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 35,700.

09/25/2015
Components: STEERING,POWER TRAIN,ENGINE
Incident Date: 09/25/2015
Crash: No
Fire: No
Vehicle Identification Number: 3FA6P0D90ER******
Summary

ENGINE OR TRANSMISSION KNOCK. STEERING KNOCK FROM TURNING WHEELS ALL THE WAY TO THE LEFT AND RIGHT. WHEN IN PARK, REVERSE, OR NEUTRAL THE KNOCK BEHIND THE FIREWALL IS NOT HEARD. WHEN IT IS IN DRIVE AND STOPPED AT A LIGHT OR WITH THE ELECTRONIC EBRAKE ON WHILE THE CAR IS IN DRIVE THERE IS A KNOCK BEHIND THE FIREWALL AROUND THE TRANSMISSION AREA (LOCATION IS CLOSE TO THE LOWER FRONT OF THE CENTER CONSOLE AREA; WHERE IT IS PREDOMINANTLY HEARD). IT IS NOT HEARD UNTIL YOU ARE IN THE CAR WITH THE DOORS CLOSED (NO MUSIC ON JUST THE ODD KNOCK WHEN STOPPED WHILE IN DRIVE OR IN DRIVE WITH THE EBRAKE ON). I HAD THE ENGINE CHECKED FOR NOISE; MECHANICS AT OPELIKA FORD AL STATED IT MAY BE MY FUEL RAIL AND FUEL FILTER WHICH MAY BE CAUSING CABLING BEHIND THE FIREWALL TO RATTLE. IF THAT IS THE CASE I SHOULD HEAR THE HARD KNOCK WHILE IN REVERSE OR PARK. THEY STATED THEY TIED BOTH DOWN INCLUDING THE CABLES TO SEE IF THE NOISE SUBSIDED (TOOK THEM TEN MINUTES TO DO THIS WHICH IS QUIET FAST TO ACCESS THE FUEL RAIL AND FILTER WHEN THE AREA IS TIGHT TO ACCESS IN ORDER TO TIE CABLES DOWN). I ALSO HAD THE TRANSMISSION CHECKED; THEY STATED NOTHING IS WRONG WITH TRANSMISSION. I GOT IT CHECKED BECAUSE OF THE KNOCK AND THE TRANSMISSION JERKED HARD INTO SECOND AND THIRD GEAR. ALSO STARTED TO IDLE HARD (THIS IS AROUND 21000 MILES). THEY MAY HAVE RE-FLASHED THE TRANSMISSION BUT NO MECHANIC CAME AND SPOKE TO ME ABOUT IT. I ALSO ASKED FOR THE TRANSMISSION SOFTWARE TO BE UPDATED. NOT SURE IF THEY DID THAT EITHER. THE CAR STILL IDLES A BIT ROUGH FROM TIME TO TIME. THE ISSUE IS STILL ON GOING AND I AM IN SEARCH OF A "FORD CERTIFIED MECHANIC" TO ACTUALLY SHOW ME WHAT IS WRONG SO IT CAN BE COVERED BY WARRANTY. FORD HQ STATED THEY DO NOT KEEP TRACK OF INFORMATION DONE ON THE CARS IT IS LOCAL TO THE DEALERSHIPS WHICH IS STUPID. SO HOW ARE THEIR RECALLS DONE IF THEY AREN'T REQUIRED TO KEEP TRACK OF PROBLEMS?

09/24/2015
Components: ELECTRICAL SYSTEM
Incident Date: 09/16/2015
Crash: No
Fire: No
Vehicle Identification Number: 3FA6P0H95ER******
Summary

OUR AC QUIT WORKING THE DAY AFTER RETURNING FROM A SMALL TRIP. WE TOOK IT IN UNDER WARRANTY AND FIND OUT THE CLUTCH ASSEMBLY HAS BROKEN OFF AND IS MISSING FROM THE AC COMPRESSOR THE IS ON BACK ORDER AND WE ARE TOLD IT IS SAFE TO DRIVE BUT IT IS MAKING A LOT OF NOISE FROM THE FRONT.

09/22/2015
Components: SEAT BELTS
Incident Date: 09/19/2015
Crash: No
Fire: No
Vehicle Identification Number: 3FA6P0HD1ER******
Summary

INSIDE THE REAR PASSENGER SIDE SEAT BELT BROKE. A PIECE OF PLASTIC AND SPRING CAME OUT, IT WAS LIKE IT CAUGHT ON SOMETHING AND JUST FELL OUT. IT HAPPENED WHILE I WAS PULLING THE HARNESS OUT OF THE LATCH. VERY LITTLE PRESSURE WAS ON IT WHEN IT BROKE. IT APPEARS TO BE A HORRIBLY BAD DESIGN.

09/16/2015
Components: STEERING
Incident Date: 09/16/2015
Crash: No
Fire: No
Summary

ON WEDNESDAY, SEPTEMBER 16, 2015 AROUND 3:45PM I MADE A LEFT TURN AT A STOP LIGHT, GOING ABOUT 15-20MPH OR LESS, JUST TAKING A CORNER AND THE STEERING LOCKED UP AND KEPT PULLING TO THE LEFT, I WAS UNABLE TO STRAIGHTEN THE CAR UP, LUCKILY NO ONE WAS BESIDE ME. I PUT THE CAR IN PARK AND THEN BACK IN DRIVE, THEN I WAS ABLE TO CONTINUE. VERY SCARY, THAT CAME OUT OF NO WHERE.

09/13/2015
Components: STEERING
Incident Date: 09/05/2015
Crash: No
Fire: No
Summary

WHILE DRIVING ON THE HIGHWAY, THE POWER STEERING FAILED. WITH DIFFICULTY, I WAS ABLE TO GET THE VEHICLE HOME. IT WAS ESPECIALLY DIFFICULT TO TURN THE VEHICLE AT LOWER SPEEDS AFTER I LEFT THE FREEWAY. THE NEXT DAY, I TURNED ON THE CAR AND THE STEERING WAS WORKING AGAIN. FOR A COUPLE MILES, THEN THE POWER STEERING LOSS RESUMED. I CAREFULLY DROVE IT TO THE DEALERSHIP ON MONDAY, WHERE IT REMAINS.

09/11/2015
Components: STEERING
Incident Date: 08/24/2015
Crash: No
Fire: No
Vehicle Identification Number: 3FA6P0H76ER******
Summary

TL* THE CONTACT OWNS A 2014 FORD FUSION. THE CONTACT STATED THAT WHILE DRIVING AT 10 MPH AND MAKING A RIGHT TURN, THE STEERING WHEEL BECAME DIFFICULT TO TURN. THE VEHICLE WAS TAKEN TO THE DEALER WHERE IT WAS DIAGNOSED THAT THE STEERING GEAR MOTOR BOLTS NEEDED TO BE REPLACED. THE VEHICLE WAS REPAIRED UNDER NHTSA CAMPAIGN NUMBER: 15V250000 (STEERING) HOWEVER, THE FAILURE RECURRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 32,000.

09/10/2015
Components: UNKNOWN OR OTHER
Incident Date: 09/04/2015
Crash: No
Fire: No
Vehicle Identification Number: 3FA6P0HD0ER******
Summary

THE REAR RIGHT DOOR LATCH COMPLETELY STOPPED WORKING. THERE WAS NO ACCIDENT BUT THE DOOR NOW FREELY FLIES OPEN. VERY UNSAFE. THERE WAS A LARGE RECALL ON MANY FORD FUSIONS FOR EXACTLY THIS REASON BUT NOT YET THIS MODEL.

09/10/2015
Components: STEERING
Incident Date: 06/25/2015
Crash: No
Fire: No
Vehicle Identification Number: 3FA6P0G72ER******
Summary

TL* THE CONTACT OWNS A 2014 FORD FUSION. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 15V250000 (STEERING) HOWEVER, THE PART TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS NOT MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE.

08/31/2015
Components: ELECTRICAL SYSTEM,UNKNOWN OR OTHER,EQUIPMENT ADAPTIVE/MOBILITY
Incident Date: 04/27/2015
Crash: No
Fire: No
Vehicle Identification Number: 3FA6P0HD6ER******
Summary

WHILE DRIVING THE CAR STARTED BEEPING. TOOK A MINUTE TO FIGURE OUT THE CLIMATE CONTROL WHICH WAS SET AT 72 WAS AUTOMATICALLY GOING DOWN TO 60 (IT BEEPS AS IS CHANGES SETTINGS). TRIED TO TURN IN BACK UP AND IT WENT DOWN, TURNED IT OFF AND IT CAME BACK ON. DID THIS ALL THE WAY HOME. IN MY DRIVEWAY, WITH CAR TURNED OFF, IT CONTINUED BEEPING. THIS HAS HAPPENED 6 TIMES BETWEEN APRIL 27TH AND AUGUST 30TH. SOME TIMES IT GOES UP TO 85 DEGREES AND SOMETIMES DOWN TO 60 AND THERE IS NO STOPPING IT WHILE DRIVING. FORD HAS UPDATED COMPUTER TWICE AND REPLACED IT ONCE. WAITING FOR CALL BACK FROM FORD TO SCHEDULE ANOTHER APPOINTMENT. I FEEL THIS IS A SAFETY ISSUE AS THERE IS NO CONTROLLING IT AND IT'S GOING TO EXTREME LOW AND HIGH TEMPERATURES, AS WELL AS THE CONTINUOUS BEEPING. EXTREMELY DISTRACTING. I HAVE YESTERDAY'S INCIDENT ON VIDEO. NOT TO MENTION, SINCE THEY CAN'T FIGURE OUT WHAT IS CAUSING THIS I DON'T KNOW IF THERE IS A POSSIBILITY OF FIRE; IT MUST BE ELECTRICAL OF SOME SORT?

08/29/2015
Components: FUEL/PROPULSION SYSTEM
Incident Date: 08/29/2015
Crash: No
Fire: No
Vehicle Identification Number: 3FA6P0D92ER******
Summary

THE WINDOW STICKER CLAIMING EPA/DOT FUEL ECONOMY AND ENVIRONMENT IS DECEPTIVE. THE WINDOW STICKER CLAIMS 22 CITY AND 31 HIGHWAY PER GALLON FOR THE FORD FUSION 2014. MY CAR HAS 17000 MILES AND I WOULD LIKE TO REPORT THAT I'M NOT GETTING AS CLAIMED. I'M GETTING ONLY 16 IN CITY AND 26 IN HIGHWAY DRIVING. THIS FALSE CLAIM BY FORD SHOULD BE INVESTIGATED.

08/26/2015
Components: AIR BAGS,SEAT BELTS,UNKNOWN OR OTHER
Incident Date: 08/26/2015
Crash: No
Fire: No
Vehicle Identification Number: 3FA6POLU1DR******
Summary

I HAVE AN 2014 FORD FUSION HYBRID. AFTER READING ALL OF THE COMPLAINTS FROM OTHER DRIVERS, I WANT TO BE PRO ACTIVE AND FIND OUT WHAT PART, EXACTLY IS ON BACK ORDER FOR SO MANY YEARS. AS AN ASE CERTIFIED (RE-CERTIFIED) TECHNICION, A.A..S DEGREE AUTO MECHANICS AND A.A.S. DEGREE IN DIAGNOSTICS (1989). NOW, HOW DO I PROTECT MY WIFE WHILE IN THE PASSENGER SEAT? 2013 FORD FUSION. THE NHTSA CAMPAIGN NUMBER: 14V597000 (AIR BAGS, SEAT BELTS); JUN 16, 2015 PLEASE ADVISE ME, AND SINCE ALL I NEED IS THE PART...GO GET ONE OFF THE ASSEMBLY LINE. I JUST LOVE MY FUSION HYBRID AND I REFUSE TO GIVE IT UP. I PURCHASED IT AT THE DEALERSHIP FOR AN ON LINE CUSTOM BUILT TO MY SPECIFICATIONS AND THE THING IS LOADED. I DON'T WANT TO SAY, I DON'T CARE WHO DIES IN MY FUSION, AS LONG ITS NOT ME. SO, YOU DON'T NEED TO ENSURE I WON'T DIE JUST MAKE SURE I CAN PURCHASE THIS PART FROM THE DEALER OR PART STORE. MANY THANKS, BARRIE, GYSGT, U.S.M.C., DALE CITY, VIRGINIA

08/19/2015
Components: FUEL/PROPULSION SYSTEM
Incident Date: 02/24/2014
Crash: No
Fire: No
Vehicle Identification Number: 1FA6P0H78E5******
Summary

WHEN DRIVING AT SLOW SPEEDS, MAKING PARKING MANUEVERS, OR JUST STTING STILL THERE ARE NOISES COMING FROM THE GAS TANK AREA OF MY VEHICLE. THEY SOUND LIKE RATTLING, GURGLING, VIBRATING, OR PERCOLATING SOUNDS. I HAVE TAKEN MY VEHICLE TO TWO DIFFERENT FORD DEALERS IN MY AREA AND NEITHER ONE CAN/WILL TELL ME WHAT THESE NOISES ARE, ALL THEY SAY IS THAT IT COULD BE A FEW DIFFERENT THINGS AND THAT IT IS A NORMAL OPERATING FEATURE OF THIS MODEL VEHICLE. FRANKLY I DONT BELIEVE THAT AS I HAVE NEVER HEARD THIS NOISE FROM ANY OTHER CAR I HAVE OWNED. FURTHERMORE IF THE DEALERS THEMSELVES CANT TELL ME WHY MY CAR IS MAKING THIS NOISE THAN HOW CAN THEY SAY ITS NORMAL.

08/02/2015
Components: UNKNOWN OR OTHER,ENGINE
Incident Date: 05/08/2015
Crash: No
Fire: No
Vehicle Identification Number: 1FADP3F2XEL******
Summary

TROUBLE WITH TRANSMISSION CLUTCH ASSEMBLY. WAS TOLD FORD PUT IN MANUAL CLUTCH IN AUTOMATIC CARS. HESITATION UPON ACCELERATION, ROLLS BACKWARD WHEN IN DRIVE ON INCLINE, DOES NOT SHIFT RIGHT, "CHUGS". PURCHASED 2014 CAR IN EARLY 2015, USED. FEEL CAR SALES BUSINESS SHOULD HAVE KNOWN AND NOT SOLD CAR IN THIS CONDITION, OR HAVE HAD IT FIXED FIRST. PER FORD SERVICE STATION, PARTS ARE ON BACKLOG FOR 3-4 MONTHS. EVEN THOUGH THEY TELL ME IS IT NOT A DANGEROUS CONDITION, I FEEL IT IS DANGEROUS ON HIGHWAY WHEN TRYING TO PASS AND NOT GETTING ENOUGH ACCELERATION.

07/30/2015
Components: STEERING,SERVICE BRAKES
Incident Date: 07/21/2015
Crash: Yes
Fire: No
Vehicle Identification Number: 3FA6P0HD0ER******
Summary

VEHICLE BREAKS STOPPED WORKING AND WENT STRAIGHT TO THE FLOOR. ALSO LOSS OF STEERING. SINCE BOTH THE BRAKES AND STEERING ARE ELECTRONIC I BELIEVE THERE WAS A ELECTRONIC FAILER IN THE CAR.

07/30/2015
Components: STEERING,SUSPENSION
Incident Date: 07/07/2015
Crash: Yes
Fire: No
Vehicle Identification Number: 3FA6P0H74ER******
Summary

ON 7/7/15 WHILE ON THE 99 GRAND-PARKWAY FREEWAY MY FORD FUSION SUDDENLY STARTED DRIFTING AND WASN'T ALLOWING ME TO TURN BACK IN THE LANE CAUSING MY CAR TO SPIN OUT AND LOSE CONTROL AND CRASH INTO A BARRIER. SHORTLY AFTER I FILED A CLAIM WITH MY INSURANCE AND WITH FORD CUSTOMER SERVICE ON 7/11/15 CLAIMING THE POWER STEERING WENT OUT AND A MECHANICAL FAILURE. FORD MOTOR MENTIONED THE GENERAL COUNSEL WOULD REACH OUT IN 15 BUSINESS DAYS AND THERE WERE NO CURRENT RECALLS ON FILE. HOWEVER, SHORTLY AFTER I FILED THAT COMPLAINT FORD SENT A VEHICLE RECALL REGARDING POWER STEERING CORROSION (INTERESTING TIMING). I HAVE ESCALATED MULTIPLE TIMES TO CUSTOMER SERVICE AND CUSTOMER RELATIONS AND STILL NO LUCK OR CLARIFICATION OF WHY I HAVE NOT RECEIVED A LETTER FROM GENERAL COUNSEL.

07/22/2015
Components: STEERING
Incident Date: 06/01/2014
Crash: No
Fire: No
Vehicle Identification Number: 3FA6P0HD1ER******
Summary

TL* THE CONTACT OWNS A 2014 FORD FUSION. THE CONTACT STATED THAT NHTSA CAMPAIGN NUMBER: 15V250000 (STEERING) EXCEEDED A REASONABLE TIME FOR THE RECALL REPAIR. THE DEALER ADVISED THAT THE PART NEEDED WAS ON BACK ORDER AND THEY WERE NOT AWARE WHEN THE PART WOULD BECOME AVAILABLE FOR REPAIR. THE MANUFACTURER WAS CONTACTED. THE CONTACT HAD NOT EXPERIENCED A FAILURE.

07/13/2015
Components: STEERING,AIR BAGS
Incident Date: 11/12/2014
Crash: No
Fire: No
Vehicle Identification Number: 3FA6P0H77ER******
Summary

TL* THE CONTACT OWNS A 2014 FORD FUSION. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBERS: 14V597000 (AIR BAGS) AND 15V250000 (STEERING); HOWEVER, THE PARTS TO DO THE REPAIR WERE UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIRS. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE.

07/08/2015
Components: STEERING
Incident Date: 04/27/2015
Crash: No
Fire: No
Vehicle Identification Number: 3FA6P0H99ER******
Summary

TL* THE CONTACT OWNS A 2014 FORD FUSION. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 15V250000 (STEERING); HOWEVER, THE PART TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE.

06/29/2015
Components: STEERING,SERVICE BRAKES
Incident Date: 06/01/2015
Crash: No
Fire: No
Vehicle Identification Number: 1FA6P0H74E5******
Summary

TL* THE CONTACT OWNS A 2014 FORD FUSION. THE CONTACT STATED THAT THE STEERING WHEEL FELT LOOSE AND THE VEHICLE JERKED WHEN THE BRAKE PEDAL WAS ENGAGED. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE CONTACT RECEIVED A NOTICE FOR NHTSA CAMPAIGN NUMBER: 15V250000 (STEERING). THE MANUFACTURER WAS NOT NOTIFIED. THE APPROXIMATE FAILURE MILEAGE WAS 5,000.

06/25/2015
Components: VISIBILITY/WIPER
Incident Date: 06/18/2015
Crash: No
Fire: No
Vehicle Identification Number: 3FA6P0H72ER******
Summary

ON A COOL RAINY EVENING IN OCONOMOWOC, WI, THE INSIDE OF THE WINDSHIELD BECAME COVERED WITH FILM THAT COULD NOT BE WIPED OFF WITH A CLOTH, A SQUEEGEE, OR A BLACKBOARD ERASER. VISIBILITY WAS MARGINAL ON A DARK ROAD, BUT WHEN FACING ONCOMING HEADLIGHTS, THE WINDSHIELD LIT UP AND COMPLETELY LOST ITS TRANSPARENCY. MULTIPLE TIMES, CRASHES WERE BARELY AVOIDED BY DEAD RECKONING OF THE CONTINUATION OF THE LANE LOCUS. SINCE THAT TIME WE HAVE PURCHASED RAINX COMPOUND FOR CLEANING INSIDE OF WINDSHIELD AND USED IT MULTIPLE TIMES, WITH SOME POSITIVE RESULTS, BUT STILL HAVE REMAINING STREAKS. EVENT MAY HAVE BEEN AGGRAVATED BY ENVIRONMENTAL CONDITIONS. DEFROSTER, EVEN WITH HIGH HEAT, COULD NOT ELIMINATE THE WINDSHIELD PROBLEM AT THE TIME...UPDATED 09/08/15 *BF UPDATED 10/14/2015*JS

06/24/2015
Components: POWER TRAIN
Incident Date: 06/04/2015
Crash: No
Fire: No
Summary

ON 6/4/2015 AT 7AM I HAD JUST DROPPED MY SON OFF AT HIS DAYCARE FACILITY. WHILE TRYING TO PULL OUT OF FACILITY PARKING LOT AND ONTO THE MAIN ROAD, MY CAR COMPLETELY LOST POWER ALMOST CAUSING A HORRIFIC ACCIDENT WITH ONCOMING TRAFFIC ON A TWO WAY ROAD. AFTER THE HORRIBLE SCARE AND MANY PEOPLE HONKING AND ANGRY AT ME AS IF I HAD DONE IT PURPOSELY, I WAS ABLE TO MOSTLY PULL OVER ON THE SIDE ROAD. I TURNED OFF THE CAR AND THEN TURNED IT BACK ON AND I WAS ABLE TO MOVE THE CAR AGAIN BUT BY PUSHING GAS PEDAL ALL THE WAY DOWN AND GETTING PAST 2000RPM. EVERY TIME I CAME TO A STOP IT WAS THE SAME SCENARIO. SINCE THE DEALERSHIP WAS NOT YET OPEN, I MANAGED TO MAKE IT TO WORK AND CALLED THEM IMMEDIATELY AT 8 AM TO TELL THEM WHAT I HAD EXPERIENCED. INFORMED THEM OF THE POWER TRAIN FAULT MY CAR WAS GIVING ME AND ASKED IF THEY BELIEVED IT WAS SAFE TO DRIVE IT TO THE DEALER WHEN I GOT OFF OF WORK. THE SERVICE ADVISOR TOLD ME THAT I SHOULD BE FINE AND TO DROP OFF THE CAR AS SOON AS I GOT OFF. WHILE GETTING IN MY CAR THAT AFTERNOON, I NOTICED THAT IT GOT CONSIDERABLY WORSE. MY CAR STARTED BUCKING FORCEFULLY WHEN COMING TO A STOP AND AT THIS POINT THE CHECK ENGINE LIGHT ALSO CAME ON. I HAVE ONLY HAD THIS CAR FOR A LITTLE OVER YEAR AND IT HAS 25K MILES ON IT. THERE IS NO REASON TO BE EXPERIENCING SUCH TROUBLE WITH A BRAND NEW CAR. SLOWLY BUT SURELY I MADE IT TO THE DEALER AND ALMOST IMMEDIATELY THE TECHNICIAN KNEW THAT IT WAS THE TRANSMISSION. A FEW DAYS AT THE SHOP TURNED INTO A WEEK, THEN A WEEK TURNED INTO TWO WEEKS, AND NOW TWO WEEKS HAS TURNED INTO THREE WEEKS AND THE CAR IS STILL NOT FIXED. IM TOLD OF THE MANY PARTS ORDERED ONE IS ON NATIONAL BACK ORDER WHICH MAKES ME EXTREMELY CONCERNED AND UNFORTUNATELY EXTREMELY UNSAFE TO EVEN DRIVE THE CAR AGAIN. TERRIFIED SOMETHING MORE SERIOUS CAN HAPPEN NEXT TIME. VERY UNSATISFIED WITH FORD AND THE SAFETY OF THEIR VEHICLES.

06/23/2015
Components: AIR BAGS,SEAT BELTS
Incident Date: 06/23/2015
Crash: No
Fire: No
Summary

TL* THE CONTACT OWNS A 2014 FORD FUSION. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 14V597000 (AIR BAGS, SEAT BELTS); HOWEVER, THE PART NEEDED TO REPAIR THE VEHICLE WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS NOTIFIED. THE CONTACT HAD NOT EXPERIENCED A FAILURE. THE VIN WAS UNAVAILABLE.

06/12/2015
Components: VISIBILITY/WIPER
Incident Date: 06/12/2015
Crash: No
Fire: No
Summary

THE WIPERS DO NOT CLEAR THE WINDSHIELD FAST ENOUGH. YOU CANNOT DRIVE THIS CAR IN A LIGHT/MODERATE RAIN. ONCE IT STARTS RAINING VISIBILITY BECOMES HORRIBLE AND ITS DANGEROUS TO DRIVE ANYWHERE. IF YOU GET CAUGHT IN A STORM ON THE HIGHWAY ALL YOU CAN DO IS PULL OVER. THIS MUST BE A FORD ISSUE BECAUSE MY 2012 MUSTANG WAS THE SAME EXACT WAY, AND OUR 2012 ESCAPE HAS THE SAME PROBLEM.

06/05/2015
Components: VISIBILITY/WIPER
Incident Date: 05/09/2015
Crash: No
Fire: No
Vehicle Identification Number: 3FA6P0K97ER******
Summary

EXPERIENCED LOSS OF VISIBILITY IN MODERATE TO HEAVY RAIN. WINDSHIELD WIPERS SMEAR WHEN IN USE, CYCLE TOO SLOWLY TO REMOVE WATER. RAIN SEEMS TO SETTLE ON WINDSHIELD AND THE WATER SPREADS AS RAINDROPS MAKE CONTACT WITH THE WINDSHIELD.

06/02/2015
Components: UNKNOWN OR OTHER,FUEL/PROPULSION SYSTEM
Incident Date: 05/20/2014
Crash: No
Fire: No
Summary

AFTER FILL UP SLOW IN PARKING LOT HEAR WHAT SOUNDS LIKE A BAD WHEEL BEARING FROM R REAR. CHECKED OUT OTHER COMPLAINTS FOUND FORD WILL REPLACE SOME MORE EXPENSIVE MODEL FUEL TANKS NOT MINE.WAS TOLD TO LIVE WITH IT . THERE IS A SERVICE BULLETIN FROM FORD SAME YEAR AS MINE . I HAVE A BASE MODEL SO I DON'T QUALIFY . IT'S TRUE IT'S A BRAND NEW CAR! $23,000 IT COST ME .

06/01/2015
Components: VISIBILITY/WIPER
Incident Date: 05/30/2015
Crash: No
Fire: No
Summary

COMPLETE FAILURE OF THE WIPER SYSTEM, WIPERS DOESN'T OPERATE WHEN ACTIVATED BY THE SWITCH. SEEMS LIKE THE MOTOR THAT TURN THEM DOESN'T HAVE POWER TO TURN, SOMETIMES THE PASSENGER SIDE WIPER MOVES UNTIL THE FINAL UPWARD POSITION AND GET STUCK, NOT RETRACTING FOR ANOTHER MOVEMENT UNTIL IT HAS BEEN MANUALLY RETURNED TO THE INITIAL POSITION. VERY DANGEROUS, HAD TO STOP THE CAR IMMEDIATELY AND COULD NOT EVEN SEE THE ROAD SIDE! JUST DIDN'T CRASHED THE CAR BECAUSE I WAS LUCKY!

05/29/2015
Components: SERVICE BRAKES
Incident Date: 11/10/2014
Crash: No
Fire: No
Vehicle Identification Number: FA6P0RU0DR1******
Summary

TL* THE CONTACT OWNS A 2014 FORD FUSION HYBRID. WHILE OPERATING THE VEHICLE, THE BRAKE SENSOR LIGHT WOULD SUDDENLY ILLUMINATE AND THE ABS WAS ERRONEOUSLY ACTIVATED. WHEN THE BRAKE PEDAL WAS DEPRESSED, THE ABS COULD BE HEARD OPERATING. THE VEHICLE WAS TAKEN TO THE DEALER ON SEVERAL OCCASIONS DUE TO THE FAILURE. THE DEALER REPROGRAMMED THE BRAKE COMPUTER, BUT THE FAILURE CONTINUED TO OCCUR. THE VEHICLE WAS TAKEN BACK TO THE DEALER AND THE BRAKE BOOSTER WAS REPLACED. THE CONTACT THEN EXPERIENCED A CONDITION IN WHICH THE BRAKE PEDAL WAS TOO SENSITIVE. WHEN SLIGHTLY PRESSING THE PEDAL, THE BRAKES WOULD ABRUPTLY STOP THE VEHICLE. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE VIN WAS INVALID. THE FAILURE MILEAGE WAS 1,000.

05/27/2015
Components: ELECTRICAL SYSTEM
Incident Date: 04/02/2015
Crash: No
Fire: Yes
Vehicle Identification Number: 3FA6P0HD8ER******
Summary

TL* THE CONTACT OWNS A 2014 FORD FUSION. AFTER PARKING THE VEHICLE, IT CAUGHT ON FIRE WITHOUT WARNING. THE CONTACT NOTICED FLAMES AND SMOKE AFTER THE DOOR WAS OPENED. THE SEAT WAS BURNED. THE FIRE EXTINGUISHED ON ITS OWN. THE VEHICLE WAS TOWED TO THE DEALER. THE TECHNICIAN DIAGNOSED THAT THE FIRE WAS DUE TO AN OUTSIDE SOURCE; HOWEVER, THE POLICE REPORT AND INSURANCE COMPANY DIAGNOSED THAT THE FAILURE WAS CAUSED BY FAULTY WIRING. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE VEHICLE WAS NOT REPAIRED. A POLICE REPORT WAS FILED. THE FAILURE MILEAGE WAS 141,000.

05/22/2015
Components: ELECTRICAL SYSTEM
Incident Date: 05/22/2015
Crash: No
Fire: No
Summary

I LEASED MY SE FUSION OCT 2014 .. ABOUT 6 MONTHS LATER I NOTICED THAT ALL OF MY INSIDE ELECTRONIS WOULD FAIL. I WOULD LOSE RADIO, AIR, HEAT, SEAT POWER, WINDOWS, DOOR LOCKS, ONLY THINGS THAT WOULD WORK WERE ENGINE, HEADLIGHTS, AND WINDSHEILD WIPERS. THE CAR WAS TAKEN INTO FORD AND THEY SAW THE DIAGNOSTIC CODE AND CALLED MANUFACTURER TO SEE HOW TO FIX. ABOUT 4 MONTHS LATER IT HAPPENED AGAIN. THIS TIME FORD HAD MY CAR FOR A WEEK AND REPLACED WIRES AND FUSES AND WE FELT THIS TIME IS WAS FIXED AND WOULDN'T HAVE ANYMORE ISSUES. WELL TODAY MAY 22ND ON MY 25 MINUTE DRIVE INTO WORK IT HAPPENED AS I GOT ONTO HIGHWAY, ABOUT 10 MINUTES LATER RESET. BEFORE I COULD EVEN GET INTO WORK IT WENT OUT AGAIN THIS TIME TOOK ABOUT 20 MINUTES TO RESET AND IN THAT TIME WAS LATE TO WORK BECAUSE MY WINDOW WAS DOWN AND COULD NOT LEAVE IT THAT WAY. MY CAR WAS NOTHING BUT A HEADACHE FOR FORD THE LAST TIME THEY HAD IT AND AS THEY HAVE TRIED TO FIX IT WE ARE STILL EXPERIENCING ISSUES AS I AM NOW AWAITING TO HEAR WHAT WILL BE DONE WITH IT NOW. MY BIGGEST CONCERN IS IF AND WHEN I LOOSE POWER TO EVEN MY ENGINE AS I AM ON THE HIGHWAY HEADING TO OR HOME FROM WORK.

05/13/2015
Components: STEERING
Incident Date: 04/13/2015
Crash: No
Fire: No
Vehicle Identification Number: 3FA6P0HD9ER******
Summary

TL* THE CONTACT OWNS A 2014 FORD FUSION. THE CONTACT MENTIONED THAT THE POWER STEERING FAILED WITHOUT WARNING. THE CONTACT STATED THAT THE WARNING LAMP FLASHED INDICATING A POWER STEERING FAILURE AND THE WARNING LAMP FLASHED TO SERVICE THE ADVANCE TRACK. UPON RESTARTING THE VEHICLE, THERE WAS A TOTAL LOSS OF POWER STEERING. THE VEHICLE WAS NOT ABLE TO BE DRIVEN. THE VEHICLE WAS TOWED TO AN AUTHORIZED DEALER WHO REPLACED THE COMPUTER MODULE FOR THE POWER STEERING. THE VEHICLE WAS NOT INCLUDED IN NHTSA CAMPAIGN NUMBER: 15V250000 (STEERING). THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 39,064.

05/05/2015
Components: STRUCTURE,LATCHES/LOCKS/LINKAGES
Incident Date: 05/03/2015
Crash: Yes
Fire: No
Vehicle Identification Number: 3FA6P0H97ER******
Summary

TL* THE CONTACT OWNS A 2014 FORD FUSION. WHILE DRIVING AT 15 MPH, THE FRONT DRIVER SIDE DOOR INDEPENDENTLY OPENED. AS A RESULT, THE CONTACT'S DOOR SLAMMED INTO THE DRIVER SIDE DOOR OF ANOTHER VEHICLE. NO INJURIES WERE SUSTAINED. A POLICE REPORT WAS NOT FILED. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC WHO DIAGNOSED THAT THE QUARTER PANEL ON THE OUTER PART OF THE DOOR AND THE FRONT DRIVER SIDE DOOR LATCH NEEDED TO BE REPLACED. THE VEHICLE WAS THEN TAKEN TO A DEALER WHO CONFIRMED THAT THE QUARTER PANEL AND ALL THE LATCHES ON ALL THE DOORS NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED DUE TO THE PARTS NOT BEING AVAILABLE. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 14,000.

04/30/2015
Components: VISIBILITY/WIPER
Incident Date: 04/27/2015
Crash: No
Fire: No
Vehicle Identification Number: 3FA6P0H7XER******
Summary

WIPERS ON THIS CAR ARE TERRIBLE LIGHT RAIN CAUSES POOR VISIBILITY I HAVE HAD TO PULL OVER IN MODERATE RAIN SOMETHING I HAVE NEVER HAD TO DO IN ANY OTHER CAR THIS IS AN ACCIDENT WAITING TO HAPPEN I HAVE SEEN PLENTY OF COMPLAINTS HERE ON THIS SUBJECT AND STILL NO FIX EVEN DEALER RECOGNIZED THERE IS A PROBLEM AND STILL THEY CAN DO NOTHING SOMEONE PLEASE LOOK INTO THIS PROBLME... MAYBE WE HAVE TO WAIT TILL THERE ARE ACTUAL INJURIES WHEN THEY FINALLY DO SOMETHING ABOUT THIS... *TR

04/18/2015
Components: ELECTRICAL SYSTEM
Incident Date: 04/05/2015
Crash: No
Fire: Yes
Vehicle Identification Number: 3FA6P0SUXER******
Summary

DROVE THE CAR DOWN A MOUNTAIN ROAD AND SOMEHOW MANAGED TO REGENERATE 29 MILES ON THE BATTERY. THOUGHT THAT VERY STRANGE AS THE HIGHEST CHARGE OR REGEN ACHIEVED PRIOR TO THIS SHOWED 24 MILES AND DID NOT THINK THE BATTERY COULD HOLD THAT MUCH. RETURNED HOME ABOUT 9:30PM WITH AN EMPTY PLUG-IN CHARGE. AT APPROXIMATELY 9:50PM PLUGGED IN THE CAR FOR CHARGING USING THE 120V FORD PHEV CHARGER SUPPLIED WITH THE VEHICLE. AT APPROXIMATELY 3AM AWOKE SMELLING ELECTRICAL FIRE. FOLLOWED THE SMELL TO THE GARAGE AND DISCOVERED THAT THE PHEV CHARGER PLUG HAD COMPLETELY BURNED UP ALONG WITH THE OUTLET RECEPTACLE, PLASTIC RECEPTACLE BOX AND SOME OF THE STUD THE RECEPTACLE BOX WAS ATTACHED TO. SOMEHOW THE ATTACHED GARAGE STRUCTURE DID NOT BECOME ENGULFED; RATHER, THE FIRE WENT OUT SOMEHOW BY ITSELF. UNPLUGGED THE CHARGER FROM THE CAR AT 3:11AM AND MADE SURE THE PANEL CIRCUIT BREAKER WAS COMPLETELY IN THE OFF POSITION. LOOKED AT THE ANDROID MYFORD APP AND DISCOVERED THAT AT 2:27AM THE CAR SENT A MESSAGE "SCHEDULED CHARGE DID NOT BEGIN - EXTERNAL FAULT." THE APP ALSO REPORTED THE FOLLOWING AT 3:11AM, YOUR VEHICLE HAD AN ACCIDENTAL UNPLUG WHILE CHARGING.' HOWEVER, THE CAR APPEARED TO BE FULLY CHARGED. THROUGH THE PROCESS OF INVESTIGATING THE FIRE WITH THE INSURANCE AND FIRE DEPARTMENT, IT WAS DETERMINED THAT THE CHARGER PLUG IS WHERE THE FIRE STARTED. WE POSSESS A COPY THE FIRE DEPARTMENT REPORT ON THE CAUSE OF THIS INCIDENT. *TR

04/06/2015
Components: VEHICLE SPEED CONTROL
Incident Date: 03/14/2015
Crash: Yes
Fire: No
Vehicle Identification Number: 3FA6P0HD3ER******
Summary

PULLING INTO PARKING SPACE, ALMOST STOPPED, AND CAR LUNGED FORWARD. JUMPING CURB. LUCKILY, NO ONE WAS INJURED BUT DID DAMAGE CAR. TWO DAYS LATER, THE SAME THING HAPPENED. FORD HAD THE CAR FOR A WHOLE WEEK AND SAID THEY COULDN'T FIND A THING WRONG WITH IT. THE BODY IS NOW REPAIRED BUT I AM LEERY OF DRIVING IT. THE CONSUMER STATED ON JUNE 22, 2015, THE VEHICLE STALLED. THE CONSUMER RETURNED TO THE VEHICLE. THE CONSUMER HAS SINCE TRADED THE VEHICLE. UPDATED 08/10/15*JB

04/04/2015
Components: BACK OVER PREVENTION
Incident Date: 08/04/2014
Crash: No
Fire: No
Vehicle Identification Number: 3FA6P0SU8ER******
Summary

THE VEHICLE IS EQUIPPED W/ FORD'S DRIVER ASSIST PACKAGE WHICH INCLUDES BLIS (BLIND SPOT INFORMATION SYSTEM). BLIS ONLY WORKS AS DESCRIBED 50% AT BEST AND EVEN THEN IS WHOLLY INADEQUATE AND NO BETTER THAN NOT HAVING. WHEN BLIS DOES WORK, BY THE TIME THE INDICATOR TRIGGERS THE VEHICLE TRIGGERING IT WAS ALREADY IN THE BLIND SPOT. BLIS TYPICALLY DOES NOT INDICATE WHEN A VEHICLE IS IN THE BLIND SPOT AND TENDS TO BE TRIGGERED EVEN WHEN NO VEHICLE IS PRESENT. IF THE VEHICLE IN/APPROACHING THE BLIND SPOT IS MOVING FAST ENOUGH (35+ MPH), BY THE TIME THE INDICATOR COMES ON THE VEHICLE HAD ALREADY COME AND GONE; THAT'S IF THE INDICATOR WAS TRIGGERED AT ALL. THE INDICATOR IS ALSO ON THE FAR END OF THE MIRROR AND ONLY A SMALL LITTLE LIGHT WHICH DISTRACTS THE DRIVER DUE TO HAVING TO TURN EYES/HEAD FAR ENOUGH TO THE SIDE TO SEE THE INDICATOR. THE MAIN REASON FOR THE COMPLAINT IS THAT NON-DRIVER ASSIST PACKAGE FORD FUSION MODELS COME STANDARD WITH BLIND SPOT MIRRORS WHICH ALLOWS THE DRIVER TO SEE THE BLIND SPOTS WITHOUT HAVING TO TURN THE HEAD (TURNING THE HEAD WHILE DRIVING IN TRAFFIC SIGNIFICANTLY INCREASES THE LIKELIHOOD OF AN ACCIDENT) BUT THE DRIVER ASSIST PACKAGE MODELS ONLY HAVE BLIS AND BECAUSE OF THE LOCATION OF THE INDICATOR THE DRIVER CANNOT ADD A THIRD PARTY BLIND SPOT MIRROR TO AUGMENT THE INEFFECTIVE BLIS. BLIS SHOULD BE IN ADDITION TO THE BLIND SPOT MIRRORS, NOT REPLACE THEM WHEN THEY DO NOT MEET THE SAME FUNCTIONS AND DOES NOT WORK AS DESCRIBED (EVEN WHEN TAKING INTO ACCOUNT THE TIMES WHEN FORD SAYS BLIS DOES NOT WORK). THIS ISSUE HAS BEEN BROUGHT TO FORD'S ATTENTION TO NO AVAIL. THERE HAVE ALREADY BEEN SEVERAL TIMES WHEN DRIVING THAT I'VE PERSONALLY ALMOST HIT SOMEONE BECAUSE THE INDICATOR WAS NOT TRIGGERED OR WHEN HAVING TO TURN MY HEAD TO DOUBLE CHECK WHILE DRIVING IN TRAFFIC, BOTH OF WHICH WERE NOT AN ISSUE WITH MY PREVIOUS NON-DRIVER ASSIST PACKAGE MODEL. *TR

04/01/2015
Components: TIRES
Incident Date: 03/07/2015
Crash: No
Fire: No
Summary

I HAVE A 2014 FORD FUSION THAT COMES WITH CONTINENTAL TIRES. IN THE 14 MONTHS I HAVE OWNED THE CAR , I HAVE HAD 2 TIRES BLOW OUT. PRIOR TO THIS CAR I NEVER HAD A FLAT TIRE, NOW I'VE HAD 2 . THE FIRST BLOWOUT WAS AT 1000 MILES AND THE SECOND TIRE BLEW OUT AT 8000 MILES. BOTH HAPPENED ON ROADS WHERE ALL THE OTHER CARS DROVE BY WITHOUT ISSUE. THERE ARE COMPLAINTS ALL OVER THE INTERNET ABOUT HOW EASILY CONTINENTAL TIRES BLOW OUT. THIS IS A SERIOUS SAFETY RISK AND ALSO THE TIRES WERE ALMOST $300 EACH TO REPLACE. BOTH FORD AND CONTINENTAL SHOULD TAKE RESPONSIBILITY FOR THIS FAULTY PRODUCT AND ADDRESS THE SAFETY ISSUE BEFORE SOMEONE GETS SERIOUSLY INJURED OR KILLED. ALSO THE TIRE WRENCH THAT COMES WITH THE CAR BENT WHILE TAKING THE LUGS OFF, FORD REPLACED IT ONCE, THE REPLACEMENT ONE ALSO BENT WHILE CHANGING THE SECOND BLOWN TIRE. *TR

04/01/2015
Components: POWER TRAIN,ELECTRICAL SYSTEM,FUEL/PROPULSION SYSTEM
Incident Date: 03/24/2015
Crash: No
Fire: No
Vehicle Identification Number: 3FA6P0RU0ER******
Summary

DRIVING DOWN RURAL RESIDENTIAL AREA ROAD AT NIGHT. CAR ILLUMINATED "STOP SAFELY NOW" WARNING AND LOST POWER. CAR STALLED AND WOULD NOT RE-START LEAVING ME STRANDED. TOW TRUCK WAS CALLED AND PICKED UP CAR. DEALER REPORTED THAT CAR BLEW 125 AMP FUSE AND SEVERAL ELECTRICAL COMPONENTS DAMAGED. THIS OCCURRED APPROXIMATELY TWO WEEKS AFTER CAR'S LEAKY TRANSMISSION WAS REPAIRED. CAR STILL IN SERVICE DEPARTMENT. *TR

03/31/2015
Components: STEERING
Incident Date: 03/27/2015
Crash: No
Fire: No
Summary

ON FRIDAY MARCH 27 2015 I WAS DRIVING DOWN THE ROAD AND I LOST ALL CONTROL OVER MY CAR STEERING. I WAS ABLE TO PULL MY CAR TO A SAFE LOCATION AND COME TO A COMPLETE STOP. IT WAS ME AND MY SON IN THE CAR AT THE TIME THIS ALL HAPPEN. IF I WOULD HAVE BEEN GOING FASTER THAN WHAT I WAS IT COULD HAVE CAUSED ME TO WRECK. I CALLED THE DEALER SHIP WHEN I GOT THE CAR STOPPED. THEY INSTRUCTED ME TO CALL THE WRECKER SERVICE THAT THEY HANDLE SO I DID. ONCE THEY GOT THE CAR THERE THEY LOOKED AT IT THE NEXT BUSINESS DAY WITCH WAS MONDAY THE 30TH THEY CAME TO A CONCLUSION THAT THE CARS NETWORK HAD SHUT COMPLETELY DOWN ON ME WHILE I WAS DRIVING . THEY ARE STILL NOT SURE WHY IT DID THAT. MY CAR IS STILL IN THE SHOP HOWEVER FORD MOTOR COMPANY GAVE ME A RENTAL CAR UNTIL NEXT TUESDAY APRIL 7TH 2015 AT THERE EXPENSE. THIS IS NOT THE FIRST TIME I HAVE A PROBLEM WITH THE CAR HAVING A COMPUTER PROBLEM . I HAVE ASKED FORD MOTOR COMPANY TO BUY THE CAR BACK AND THEY WILL NOT BC ITS NOT A TRANSMISSION ISSUE. AND I CAN NOT TRADE IT IN DUE TO THE AMT OWED ON IT. SO THEY HAVE INSTRUCTED ME TO CONTACT MY BBB OF MY STATE TO FILE THE LEMON LAW SO I HAVE DONE THAT AND THE BBB HAS GIVEN ME A NUMBER TO REACH YALL BUT IM DOING IT ON UR WEBSITE INSTEAD. I FEEL THE FORD MOTOR COMPANY SHOULD TAKE ALL INTO CONSIDERATION AS WELL AS ME AND MY FAMILY SAFETY INTO CONSIDERATION AND BUY BACK THE CAR . *TR

03/13/2015
Components: ENGINE
Incident Date: 02/13/2015
Crash: No
Fire: No
Vehicle Identification Number: 3FA6P0H74ER******
Summary

TL* THE CONTACT OWNS A 2014 FORD FUSION. THE CONTACT STATED THAT WHILE DRIVING AT VARIOUS SPEEDS, EXHAUST FUMES EMITTED INTO THE VEHICLE. THE VEHICLE WAS TAKEN TO A DEALER. THE TECHNICIAN STATED THAT THE VEHICLE WAS OPERATING AS DESIGNED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 10,000.

02/06/2015
Components: SERVICE BRAKES
Incident Date: 02/04/2015
Crash: Yes
Fire: No
Vehicle Identification Number: 3FA6P0PU6ER******
Summary

WHILE TRAVELING SLIGHTLY DOWNHILL ON A FREEWAY, IN 10-15MPH STOP AND GO TRAFFIC......THE BRAKES FAILED ON MY ENERGI. I WAS APPLYING THE BRAKES A LITTLE, GETTING BACK SOME EV CHARGE; WHEN THE CAR IN FRONT STOPPED AND WHEN I PUSHED HARDER ON THE PEDAL IT WENT TO THE FLOOR AND THE BRAKES FAILED......CAUSING AN ACCIDENT. *JS

01/21/2015
Components: EXTERIOR LIGHTING
Incident Date: 07/04/2014
Crash: No
Fire: No
Vehicle Identification Number: 3FA6P0HD6ER******
Summary

TL* THE CONTACT OWNS A 2014 FORD FUSION. THE CONTACT STATED THAT WHILE DRIVING AT VARIOUS SPEEDS, THE LOW BEAM BECAME ABNORMALLY DIM CAUSING THE VISIBILITY TO BECOME POOR FROM A DISTANCE. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 1,000. UPDATED 04/07/15*LJ UPDATED 11/3/2015*JS

01/19/2015
Components: WHEELS,ENGINE
Incident Date: 01/15/2015
Crash: No
Fire: No
Vehicle Identification Number: 3FA6P0LU1ER******
Summary

DRIVING DOWN THE ROAD AROUND 35-40 MPH COMING UP TO A LIGHT, THE VEHICLE STARTED TO ACCELERATE BY ITSELF, HAD TO HIT THE BRAKES, THANKFULLY IT STOPPED. MY WIFE WAS DRIVING AND WAS NOT USING CRUISE CONTROL. THE WEATHER OUTSIDE WAS COLD. THIS IS THE FIRST TIME THIS HAS HAPPENED. I HOPE IT IS THE LAST. THIS IS A FORD FUSION HYBRID WITH THE 2.0 L ENGINE. BEING A HYBRID THERE IS NO SPARE TIRE. THEY HAVE RUN FLAT TIRES. IF YOU GET A FLAT TIRE LATE AT NIGHT AND CELL PHONE SERVICE IS BAD YOU ARE IN TROUBLE. I HOPE THIS NEVER HAPPENS TO SOMEONE. *TR

01/18/2015
Components: SERVICE BRAKES
Incident Date: 01/13/2015
Crash: No
Fire: No
Vehicle Identification Number: 3FA6P0LU1ER******
Summary

MY WIFE WAS TRAVELING DOWN A LOCAL ROAD (5 LANES) AND SPEED LIMIT 40 MPH GETTING INTO THE CENTER LEFT TURN LANE, THERE WERE THREE ADDITIONAL CARS IN FRONT OF HER. SHE WAS PROBABLY DOING ABOUT 15 MPH AT MOST AND BEGAN TO DEPRESS THE BRAKE PEDAL WHEN SHE EXPERIENCED WHAT WE SUBSEQUENTLY LEARNED IS CALLED A "HARD STOP/HARD BRAKE" - THIS IS WHEN THE ELECTRONIC BRAKES FAIL AND THE MANUAL BRAKES TAKE OVER. LUCKILY, SHE IS A VERY CAUTIOUS DRIVER AND NOT PRONE TO QUICK STOPS. THE CAR SLOWED AND FINALLY CAME TO A HALT WITHOUT HITTING THE CAR IN FRONT OF HER AFTER SHE DEPRESSED THE BRAKE TWICE. IT IS VERY PROBABLE THAT SHE DID NOT DEPRESS REALLY FAR DOWN NOT BEING AWARE OF HOW THE MANUAL BRAKES ARE SUPPOSED TO TAKE OVER IF THE ELECTRONIC BRAKES FAIL. SHE SUBSEQUENTLY BEGAN TO EXPERIENCE A LOW-GRADE CLICKING/GRINDING NOISE WHEN SHE WOULD HAVE THE BRAKE PEDAL DEPRESSED AFTER BEING AT A COMPLETE STOP. SHE TOOK THE CAR INTO THE FORD DEALERSHIP FOR IMMEDIATE EXAMINATION. SHE HAS BEEN TOLD THAT THE DEALERSHIP HAD TO ORDER A NEW ABS MODULE. THE FEAR FOR HER IS WHAT WOULD CAUSE SUCH A FAILURE SO EARLY IN THE LIFE CYCLE OF THE CAR (12,000 MILES) PLUS IF IT IS A PROBLEM WITH THE ABS MODULE IS IT A DESIGN FLAW IN MODULE AND WILL IT CONTINUE TO HAPPY OF THE LIFESPAN OF THE CAR. *TR

01/17/2015
Components: ELECTRONIC STABILITY CONTROL,SERVICE BRAKES,ENGINE
Incident Date: 01/12/2015
Crash: No
Fire: No
Vehicle Identification Number: 3FA6P0HD0ER******
Summary

I AVOIDED ANOTHER VEHICLE THAT CUT ME OFF ON THE EXPRESSWAY BY HONKING THE HORN, SLAMMING ON THE BRAKES AND QUICKLY CHANGING LANES. AS SOON AS I MANEUVERED INTO AN EMPTY LANE, MY VEHICLES INSTRUMENT PANEL WENT DARK, THE HORN STOPPED SOUNDING, ALL GAUGES WENT TO ZERO AND THE CAR LOST ALL ELECTRIC POWER (INCLUDING STEERING ASSIST) AND THE ENGINE STUMBLED. AFTER A SECOND OR TWO EVERYTHING ON THE INSTRUMENT PANEL RESET. ONCE EVERYTHING CAME BACK ON, THE ENGINE WAS ON A REDUCED POWER MODE AND PUSHING THE ACCELERATOR TO THE FLOOR DID NOT MAKE THE CAR ACCELERATE. WITH THE VEHICLE RAPIDLY LOOSING SPEED, I WAS ABLE TO STEER THE VEHICLE INTO THE SHOULDER OF THE EXPRESSWAY. I SHIFTED THE VEHICLE INTO NEUTRAL AND TURNED THE CAR OFF BY MOVING THE KEY TO "ACCESSORY" AND THEN RESTARTED THE VEHICLE. ONCE RESTARTED, I SHIFTED BACK INTO DRIVE AND DEPRESSED THE ACCELERATOR. THE CAR ACCELERATED NORMALLY AND ALL ELECTRONIC FUNCTIONS WERE WORKING. THE INSTRUMENT PANEL DISPLAYED EVERYTHING NORMALLY. THERE WAS NO "CHECK ENGINE" OR OTHER WARNING LIGHTS ILLUMINATED AND NO WARNING MESSAGES WERE DISPLAYED ON THE INSTRUMENT PANEL SCREEN. I DROVE MY CAR ANOTHER 6 MILES TO THE DEALERSHIP WITH NO FURTHER ISSUES. *TR

01/04/2015
Components: POWER TRAIN
Incident Date: 01/03/2015
Crash: No
Fire: No
Vehicle Identification Number: 3FA6P0H77ER******
Summary

MY DAUGHTERS CAR WAS PARKED APPROX. 12-14 HOURS BEFORE SHE WENT TO USE IT AGAIN. SHE TRIED TO REMOTE START IT BUT THE ENGINE SHOOK VIOLENTLY AND SHUT OFF SAYING IT WASN'T IN PARK. SHE TURNED REMOTE OFF & TRIED TO START IT BY KEY. SAME THING HAPPENED. TOOK EMERGENCY BREAK OFF & TRIED AGAIN, IT IMMEDIATELY WENT BACKWARDS ABOUT 2 FT., DID THE SAME THING & SHUT OFF, SAYING NOT IN PARK. I CHECKED ONLINE FOR HELP & SAW THAT A RECALL IS IN PROGRESS STARTING 1-5-15 FOR THIS. CALLED ROADSIDE ASSISTANCE & HAD IT TOWED TO A DEALER. SHE IS 700 MILES FROM HOME, SUPPOSED TO START A NEW JOB, HAD THE CAR FOR 4 MONTHS AND IT ONLY HAS 2300 MILES ON IT. I AM VERY DISAPPOINTED WITH THE LACK OF SAFETY IN THIS BRAND NEW CAR AND MUCH MORE UNCOMFORTABLE THAT IT HAPPENED SO FAR FROM HOME. OF COURSE IT HAPPENED ON SATURDAY, AFTER HOURS. THIS IS A BRAND NEW CAR. WHO'D THINK IT WOULDN'T BE DEPENDABLE?. ALWAYS BEEN A FORD FAN, BUT I HAD A HUGE ISSUE NOT TO LONG AGO AS WELL!!! DON'T KNOW WHAT'S GOING ON . *TR

12/30/2014
Components: SUSPENSION
Incident Date: 08/15/2014
Crash: No
Fire: No
Vehicle Identification Number: 3FA6P0H97ER******
Summary

EARLY ON IN OWNERSHIP AND UNDER HEAVY ACCELERATION FROM A DEAD STOP, THE FRONT TIRES (GOODYEAR EAGLE 235/45R18 98Y) WOULD LOCK, HOP, SKIP UNTIL ACCELERATION REDUCE. AS OF MID-DECEMBER, UNDER EVEN LIGHT ACCELERATION FROM A DEAD STOP GOING UP HILL, THE FRONT TIRES WOULD LOCK, HOP, SKIP. THE DEALERSHIP CONFIRMED THE EXISTENCE OF THE PROBLEM 11/24/2014. THE DEALERSHIP TESTED THE ISSUE PER FORD MOTOR COMPANY AND FOUND THAT FUSIONS WITH THE SAME TIRES PRODUCED THE SAME UNWANTED RESULTS. THOUGH FORD MOTOR COMPANY IS AWARE OF THE PROBLEM, IT WILL NOT AUTHORIZED TIRE REPLACEMENT TO FORD FUSIONS WITH THE ECO-BOOST, 2.L ENGINES VEHICLES. FORD'S POSITION, ACCORDING TO THE DEALERSHIP, IS THAT THE MOUNTED GOODYEAR TIRES ARE SOLD AS "SPORT" TIRES AND AS "SUMMER" TIRES. VIRGINIA HAS FOUR SEASONS AND FORD SHOULD HAVE KNOWN THAT THE MOUNTED TIRES WERE NOT APPROPRIATE FOR THE ANNUAL CLIMATE CHANGES IN THIS STATE. *JS

12/18/2014
Components: STEERING,ELECTRICAL SYSTEM
Incident Date: 09/18/2014
Crash: No
Fire: No
Vehicle Identification Number: 3FA6P0LU1ER******
Summary

ON AT LEAST 3 OCCASIONS WHEN TURNING LEFT USUALLY A HARD LEFT TURN AND USUALLY WHEN I PARK THE POWER STEERING GOES OUT AND THE DASH LIGHTS UP. IT HAS BEEN TO THE DEALER 3 TIMES AND THEY CANNOT FIND A PROBLEM BUT IF THE STEERING GOES OUT ON A TURN AT A HIGHER SPEED IT COULD CAUSE AN ACCIDENT. THE DEALER SAID WHEN THE PROBLEM HAPPENS AGAIN TO DRIVE STRAIGHT TO THE DEALERSHIP AND DON'T TURN OFF THE CAR AND THAT ONLY WORKS IF THEY ARE OPEN. I AM CONCERNED!!! *TR

12/11/2014
Components: STEERING,WHEELS
Incident Date: 12/08/2014
Crash: Yes
Fire: No
Vehicle Identification Number: 1FA6P0G79E5******
Summary

WAS DRIVING CAR IN THE PARKING LOT LEAVING WORK AND WAS UNABLE TO TURN THE STEERING WHEEL. STEERING WHEEL HAD LOCKED UP ON IT, I STRUGGLED TO TURN THE WHEEL AND IT WOULDN'T TURN. ENDED UP CRASHING INTO A CONCRETE LIGHT POLE. WAS ONLY GOING ABOUT 15 MPH AND NO AIRBAGS DEPLOYED. HIT MY HEAD ON THE STEERING WHEEL AND KNEE INTO THE DASH. HAD TO GO TO THE HOSPITAL BY AMBULANCE. ALSO, THE WEEK PRIOR, MY LOW TIRE INDICATOR LIGHT KEPT COMING ON AND EVERY TIME I WOULD CHECK THE TIRE PRESSURE IT WAS FINE. *TR

12/09/2014
Components: VISIBILITY/WIPER
Incident Date: 10/12/2014
Crash: No
Fire: No
Vehicle Identification Number: 1FA6P0HD9E5******
Summary

THE DRIVER SIDE WIPER BLADE IN CONTINUOUS MODE TRAVELS FROM THE 0 DEGREE POSITION TO 90 DEGREES (VERTICAL) BUT ONLY BACK TO 20-30 DEGREES BEFORE RETURNING TO THE 90 DEGREE POSITION. NOT ONLY DOE THE BLADE NOT CLEAR THE ENTIRE WINDSHIELD IN FRONT OF THE DRIVER, BUT REMAINS IN THE FIELD OF VISION BLOCKING THE VIEW OF ONCOMING TRAFFIC. I TOOK THE CAR BACK TO THE DEALER WHO INFORMED ME THAT ALL FUSIONS HAVE THE SAME WIPER DEFECT. I FILED A COMPLAINT WITH FORD CUSTOMER CARE (SEE BELOW). THEIR RESPONSE WAS NEGATIVE. SUBJECT: RE: FORD MOTOR COMPANY [XXX] WHAT IS YOUR VEHICLE SALES OR SERVICE ISSUE?:MY NEW 2014 FUSION DRIVER SIDE WIPER DOES NOT CLEAR THE ENTIRE WINDSHIELD ON CONTINUOUS MODE. I WENT TO THE DEALER FOR WARRANTY REPAIR BUT THEY STATED THAT ALL FUSION WIPERS HAVE THE SAME DEFECT. WE CHECKED SEVERAL FUSIONS ON THEIR LOT AND ALL WIPERS TRAVEL FROM 90 DEGREES TO BETWEEN 20-30 DEGREES, NOT 0-5 DEGREES AS IN THE INTERMITTENT MODE, AND AT THE LOWER END, THE WIPER BLADE REMAINS IN THE FIELD OF VISION OBSTRUCTING THE VIEW OF ONCOMING TRAFFIC. I HAVE NEVER HAD A CAR OR EVEN HEARD ABOUT ANY VEHICLE THAT DOES NOT CLEAR THE ENTIRE DRIVER'S WINDSHIELD VIEWING AREA. THIS IS A VERY SERIOUS SAFETY DEFECT THAT NEEDS TO BE ADDRESSED BY FORD'S ENGINEERS. I HOPE TO HEAR FROM THEM SOON CONCERNING A FIX BEFORE ANYONE HAS AN ACCIDENT DUE TO LIMITED VISIBILITY DURING RAIN STORMS. WHAT ACTION HAS YOUR DEALER TAKEN TO ADDRESS THE ISSUE?:CASE #[XXX] DEALER CLAIMS THIS IS A DESIGN FLAW. [XXX] THE DISTRICT CUSTOMER SERVICE MANAGER STATED THAT THIS NEEDS TO BE ADDRESSED BY FORD ENGINEERS BEFORE ACCIDENTS BEGIN TO HAPPEN IN THE RAIN. WHAT ASSISTANCE ARE YOU SEEKING FROM FORD MOTOR COMPANY?:CORRECT THE MALFUNCTION WINDSHIELD WIPER PROBLEM WITH AN UPDATE TO SOFTWARE / HARDWARE. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6). *TR

11/22/2014
Components: VISIBILITY
Incident Date: 11/22/2014
Crash: No
Fire: No
Vehicle Identification Number: 3FA6P0HD4ER******
Summary

REAR WINDSHIELD SHATTERED FOR NO REASON. I OPENED MY DRIVER DOOR TO START THE VEHICLE AND THEN CLOSED THE DOOR AND MY BACK WINDOW SHATTERED. *TR

11/20/2014
Components: ELECTRICAL SYSTEM
Incident Date: 08/21/2014
Crash: No
Fire: No
Vehicle Identification Number: 3FA6P0H75ER******
Summary

IN NEW 2014 FUSION WITH 1500 MILES, IT HAS LEFT ME STRANDED THREE TIMES WITH A DEAD BATTERY. THIS MEANS YOU HAVE TO REMOVE THE DOOR HANDLE TO ENTER THE CAR. YOU ALSO CANNOT MOVE THE CAR OUT OF THE GARAGE BECAUSE THE TRANSMISSION IS LOCKED IN PARK. YOU CANNOT OPEN ANY DOOR EXCEPT THE DRIVERS DOOR AND YOU MUST TAKE APART THE CENTER CONSOLE TO DIS-ENGAGE THE TRANSMISSION LOCK. YOU CANNOT OPEN THE TRUNK. HAD PROBLEM TO THE DEALER 3 TIMES WITH TWO NEW BATTERIES AND NO SOLUTION. DEALER SAYS THERE IS NO MORE THAN A 10 MILLIAMP DRAW WHEN THE VEHICLE IS NOT OPERATING. OWNER'S MANUAL STATES THE "AUTOLAMP" SYSTEM SHUT DOWN ALL POWER AFTER TIME PERIOD FOLLOWING IGNITION SWITCH OFF IS OBVIOUSLY NOT WORKING. *TR

11/18/2014
Components: VISIBILITY/WIPER
Incident Date: 11/04/2013
Crash: No
Fire: No
Vehicle Identification Number: 1FA6P0HD3E5******
Summary

WIPER SPEED IS TERRIBLE! THIS HAS BEEN AN ISSUE FROM THE FIRST TIME IT RAINED AFTER PURCHASE. THE HIGHEST SPEED IS TOO SLOW. REGARDLESS IF I AM DRIVING AT A HIGH SPEED OR LOW SPEED, THE WIPERS DO NOT CLEAR THE WINDSHIELD FAST ENOUGH, RESULTING IN EXTREMELY POOR VISIBILITY. A WEEK AFTER PURCHASE I REPLACED THE WIPERS WITH EXPENSIVE BLADES. NO LUCK. HAVE USED RAIN-X MANY TIMES. NO LUCK. THE PROBLEM IS IN THE SPEED OF THE WIPER ARM. HOPEFULLY THIS IS RECALLED SOON BECAUSE I KNOW THAT I MYSELF HAVE ALMOST GOTTEN IN AMAN ACCIDENT DUE TO THIS ISSUE. NOW I ACTUALLY PULL OFF THE ROAD AND STOP DRIVING, EVEN IN MODERATE RAIN FALL. *TR

11/18/2014
Components: SUSPENSION
Incident Date: 11/14/2014
Crash: No
Fire: No
Vehicle Identification Number: 3FA6P0H94ER******
Summary

FRIDAY, NOVEMBER 14, 2014, I WAS GOING BETWEEN 25 AND 35 MILES PER HOUR WHEN I SIDE SWIPED A CURB ON THE DRIVER'S SIDE. THE CONTROL ARM ON THE FRONT DRIVERS? SIDE BROKE INTO. THERE WAS A ABOUT A SIX (6) INCH ABRASION ON THE FRONT LEFT WHEEL EDGE AND THE TIRE AT FIRST GLANCE APPEARED UNDAMAGED. MY THOUGHT IS THAT THERE WAS A FLAW IN THE MANUFACTURE OF THE CONTROL ARM. THE CAR IS CURRENTLY AT FORD OF VENTURA, 3440 EAST MAIN STREET, VENTURA, CA. *TR

11/17/2014
Components: VISIBILITY
Incident Date: 08/01/2014
Crash: No
Fire: No
Vehicle Identification Number: 3FA6P0HD6ER******
Summary

TL* THE CONTACT OWNS A 2014 FORD FUSION. WHILE DRIVING DURING INCLEMENT WEATHER, THE WINDSHIELD WIPERS FAILED TO WIPE FAST ENOUGH TO REMOVE RAIN FROM THE WINDSHIELD, DESPITE IF IT WERE MODERATE OR HEAVY RAIN. THE VEHICLE WAS TAKEN TO THE DEALER WHO ACKNOWLEDGED THE ISSUE, BUT INDICATED THAT THE WIPERS WERE OPERATING NORMALLY. THE MANUFACTURER WAS NOTIFIED. THE FAILURE MILEAGE WAS 1,000.

11/13/2014
Components: VISIBILITY/WIPER
Incident Date: 11/06/2014
Crash: No
Fire: No
Vehicle Identification Number: 3FA6P0K98ER******
Summary

WIPERS ON THIS CAR DON'T WORK WELL! THE WIPERS JUST BLUR THE WINDSHIELD AND POORLY REMOVE THE WATER FROM THE FRONT WINDSHIELD DURING LIGHT RAIN. PROBLEM IS WORST FOR NIGHTTIME DRIVING AND HEAVY RAINS. I'VE REPLACED MY OWN WIPERS ONLY AFTER 2 MONTHS OF OWNERSHIP AND HAVE FOUND THE SAME ISSUE. I ALSO FOUND THE WINDSHIELD AND REAR WINDOW FOG UP VERY QUICKLY AND THE REAR DEFOGGER DOES NOT STAY ON FOR VERY LONG TO REMOVE THE FOG FROM THE REAR WINDOW. YOU MUST ENGAGE THE REAR DEFOGGER SYSTEM SEVERAL TIME TO GET COMPLETE FOG REMOVAL. *TR

10/29/2014
Components: POWER TRAIN,ELECTRICAL SYSTEM,FUEL/PROPULSION SYSTEM
Incident Date: 01/29/2014
Crash: No
Fire: No
Vehicle Identification Number: 3FA6P0HR7ER******
Summary

FIRST I WOULD LIKE TO STATE THAT THIS VEHICLE HAS A 6 SPEED MANUAL TRANSMISSION. I HAVE HAD ACCELERATION/ DECELERATION ISSUES SINCE I TOOK DELIVERY OF THE VEHICLE IN JANUARY 2014, THE ISSUES ARE INTERMITTENT AND HAPPEN AT VARIOUS RPM AND VARIOUS SPEEDS. IVE HAD THE VEHICLE AT THE DEALERSHIP 3 TIMES FOR THE SAME ISSUE THEY HAVE TOLD ME 3 TIMES THAT THERE IS NOTHING WRONG WITH THE VEHICLE. THE PROBLEMS ARE AS FOLLOWS....WHEN SHIFTING GEARS THE ACCELERATOR WILL OCCASIONALLY STICK AND HOLD THAT HIGHER RPM FOR 5 OR 6 SECONDS BEFORE DECELERATING, THIS HAPPENS APPROX. 50% OF THE TIME WHILE SHIFTING. THE DEALER TELLS ME THAT THIS IS SUPPOSED TO HAPPEN THIS WAY. MY RESPONSE IS... IF IT IS SUPPOSED TO PERFORM THIS WAY THEN WHY DOESN'T IT PERFORM THIS WAY ALL THE TIME RATHER THAN 50% OF THE TIME? THE SECOND ACCELERATION/ DECELERATION ISSUE IS....THE CAR WILL RANDOMLY ACCELERATE TO 5500- 6000 RPM, THIS HAS HAPPENED WHILE DRIVING 40 MPH IN 6TH GEAR IT HAS ALSO HAPPENED WHILE SHIFTING BETWEEN GEARS. WHEN THIS HAPPENS IT WILL MAINTAIN THAT HIGH RPM FOR 5 OR 6 SECONDS THEN DECELERATE. ON ONE OCCASION I WAS DRIVING IN TRAFFIC AT APPROX. 15 MPH MY CAR ACCELERATED AND THIS ALMOST CAUSED AN ACCIDENT, FORTUNATELY I WAS ABLE TO QUICKLY DEPRESS THE CLUTCH AND BRAKE TO AVOID A COLLISION. THE ISSUES LISTED ABOVE HAVE HAPPENED MULTIPLE TIMES AND ARE RANDOM. *TR

10/28/2014
Components: AIR BAGS
Incident Date: 10/21/2014
Crash: No
Fire: No
Vehicle Identification Number: 3FA6P0HD4ER******
Summary

I GOT THE INFORMATION STATING I HAD RECALL FOR RESTRAINTS CONTROL MODULE. I CALLED FORD TO HAVE IT REPLACED AND THEY SAID THAT SINCE MY LIGHT IS NOT CURRENTLY ON THEY WONT REPLACE IT UNTIL 3Q 2015. COMPLETELY UNACCEPTABLE AND A HUGE SAFETY CONCERN. I WONT DRIVE IT IN FEAR THAT IT WILL FAIL RIGHT BEFORE A WRECK. I DRIVE 35,000+ A YEAR. *TR

10/20/2014
Components: POWER TRAIN,EXTERIOR LIGHTING,VEHICLE SPEED CONTROL,ENGINE
Incident Date: 08/30/2014
Crash: No
Fire: No
Vehicle Identification Number: 3FA6P0HD2ER******
Summary

I WAS EXITING A FREEWAY WHEN I EXPERIENCED MY FIRST PROBLEM. IN THE MIDDLE OF TRAFFIC, MY CAR SHUT OFF AND I LOST MOST FUNCTIONALITY OF THE VEHICLE. THE DASHBOARD DISPLAYED AN ALERT TRANSMISSION NOT IN PARK. I WAS DRIVING NORMALLY AND DID NOT PRESS ANY BUTTONS OR MAKE ANY ADJUSTMENTS TO THE GEARS. HE ONLY THING THAT WAS FUNCTIONING WAS THE BRAKES AND STEERING WHEEL, I HAD NO CONTROL OVER THE GAS. THE PROBLEM HAPPENED AGAIN THE NEXT DAY. I WAS SPEEDING UP TO GET ON TO THE FREEWAY WHEN MY CAR SHUT OFF AGAIN, DISPLAYING THE SAME MESSAGE. HOWEVER, THIS TIME, BECAUSE IT WAS NIGHT, THE LIGHTS POWERED OFF AND IT WAS DIFFICULT TO SEE WHAT WAS AHEAD OF ME. I TURNED ON MY HAZARDS AND WAS FORCED TO PULL OVER TO THE SIDE, PLACE THE CAR IN PARK AND RESTART THE IGNITION AND CONTINUE ON. I CALLED ABOUT THE ISSUE AS SOON AS THE FORD DEALERSHIP OPENED THE NEXT DAY. THEY TOLD ME TO BRING IT RIGHT IN. HOWEVER, THE PROBLEM HAPPENED AGAIN BEFORE I HAD A CHANCE TO BRING IT IN. I WAS DRIVING ON THE FREEWAY WHEN I WAS TRYING TO PASS AN 18 WHEELER. I SUCCESSFULLY PASSED THE TRUCK, BUT AFTER I DID, THE POWER SHUT OFF AGAIN AND I WAS SANDWICHED BETWEEN TWO 18 WHEELERS.THE NEXT DAY, I BROUGHT THE VEHICLE INTO THE DEALERSHIP. THEY TOOK IT OFF MY HANDS FOR ABOUT A WEEK WHILE THEY TESTED IT FOR PROBLEMS. I RECEIVED A CALL AND THE REPRESENTATIVE SAID THAT THEY FIXED A CABLE THAT APPEARED TO BE LOOSE THAT MIGHT HAVE LED TO THE PROBLEM, AND ALSO GAVE THE CAR A SOFTWARE UPDATE. I WAS PLEASED WITH THE RESPONSE.A WEEK LATER I WAS DRIVING BACK HOME WHEN THE CAR SHUT OFF AGAIN. I IMMEDIATELY DROVE THE CAR TO THE DEALERSHIP. I CALLED THE FORD CARE TEAM AND THEY SAID THEY WOULD OPEN A CASE FOR A BUYBACK.ON SEPT 23, I RECEIVED A VOICEMAIL FROM THE DEALERSHIP SAYING THAT THEY COULD NOT FIX THE VEHICLE BECAUSE WHEN THEY TESTED IT WAS FUNCTIONING AS IT SHOULD. THEY CAN AND WILL NOT FIX OR REPLACE THE VEHICLE. *TR

10/20/2014
Components: VISIBILITY/WIPER
Incident Date: 01/01/2014
Crash: No
Fire: No
Vehicle Identification Number: 3FA6P0H91ER******
Summary

THE WIPERS ARE VERY INEFFECTIVE IN CLEANING RAIN WATER. THE WINDSHIELD IS SO BLURRY I CAN HARDLY SEE. IT IS VERY DANGEROUS TO DRIVE IN THE RAIN ESPECIALLY AT NIGHT, SO MUCH SO THAT I WON'T DRIVE IT IF NOT A NECESSITY. *TR

10/08/2014
Components: ELECTRICAL SYSTEM,ENGINE
Incident Date: 10/06/2014
Crash: No
Fire: No
Vehicle Identification Number: 3FA6P0K91ER******
Summary

THIS VEHICLE HAS A PROXIMITY STARTING SYSTEM. NO INSERTION OF A KEY IS NEEDED TO START THE CAR. THE CAR IS SUPPOSED TO RECOGNIZE THE ELECTRONIC KEY TO YOUR VEHICLE. AFTER SHOPPING I CAME OUT GOT INTO MY CAR AND PUSHED THE START BUTTON WITH MY KEY FOB IN MY POCKET. MY WIFE HAPPENED TO BE SITTING BESIDE ME IN THE CAR WITH A KEY FOB IN HER PURSE. THE CAR WOULD NOT START AND A MESSAGE SAYING "KEY NOT RECOGNIZED". I TRIED MULTIPLE TIMES TO PUSH THE START BUTTON TO TRY TO START THE CAR. IT WOULD NOT START. THE KEY FOBS WOULD HOWEVER LOCK AND UNLOCK THE CAR WHICH MEANT THE CAR WAS IN FACT RECOGNIZING THEM BUT THE CAR WOULD NOT START. I CALLED MY SELLING DEALERSHIP FOR ADVICE ON HOW TO START THE CAR. THEY COULD OFFER NONE. THEY SAID ALL I COULD DO WOULD BE TO HAVE THE VEHICLE TOWED TO THEM FOR INSPECTION. L CALLED TO ARRANGE FOR THE TOW. BUT THEN WAITING FOR THE TOW TRUCK I TRIED ONE LAST TIME TO START THE CAR BY PUSHING THE START BUTTON. AMAZINGLY AND FOR NO REASON I COULD FIGURE OUT AS I HAD DONE NOTHING DIFFERENT THE CAR DID FINALLY START THAT TIME. I DOVE OVER TO THE DEALERSHIP. AFTER OVER TWO HOURS THEY COULD NOT FIND ANY PROBLEM WITH THE CAR THAT MIGHT HAVE CAUSED IT TO NOT RECOGNIZE MY KEY FOBS AND NOT START. THEY KEPT MY CAR OVERNIGHT BUT BY NOON STILL FINDING NO PROBLEM OR CURE TO IT THEY SAID I COULD COME AND PICK UP THE CAR. WHEN I GOT THERE THEY SAID THEY HAD CONTACTED FORD AND FORD HAD NO INFORMATION TO GIVE THEM ABOUT THE PROBLEM. I DID SOME RESEARCH MYSELF HOWEVER ON THE INTERNET AND FOUND A NUMBER OF COMPLAINTS ON FORD'S OWN WEBSITE IN THE "FORUM" SECTION SAYING OTHER CUSTOMERS HAD REPORTED THE VERY SAME "KEY NOT RECOGNIZED" AND NONE STARTING PROBLEMS WITH THEIR VEHICLES. FORD SEEMS TO BE STONEWALLING ON THIS ISSUE. AND WHILE A CAR NOT STARTING WHEN YOU NEED IT TO CAN BE A REAL INCONVENIENCE IT COULD ALSO BE A REAL SAFETY CONCERN UNDER THE RIGHT CIRCUMSTANCE. *TR

10/07/2014
Components: STEERING
Incident Date: 10/06/2014
Crash: No
Fire: No
Summary

TURNED ON THE IGNITION AND PUT THE CAR IN REVERSE, REALIZED THE CAR WAS EXTREMELY DIFFICULT TO TURN THE WHEEL. WARNING LIGHT CAME ON SAYING "SERVICE ADVANCE TRAC", AND "STEERING ASSIST FAULT SERVICE REQ'D." THE CAR WAS SO DIFFICULT TO TURN THAT IT IS COMPARABLE TO TURNING THE WHEEL OF A CAR WHEN IT IS NOT RUNNING. A TOW TRUCK HAD TO BE CALLED TO TAKE IT TO THE FOR GARAGE. THE FORD GARAGE KEPT IT OVER NIGHT IN ORDER TO GET A PART FOR IT, THE PART WAS REPLACED AND THE CAR WORKED FOR APPROXIMATELY TWO WEEKS AND THE SAME EVEN OCCURRED. *TR

10/07/2014
Components: STRUCTURE
Incident Date: 08/19/2014
Crash: No
Fire: No
Vehicle Identification Number: 1FA6P0HD4E5******
Summary

HEADLINER IS FALLING DOWN AND BLOCKING DRIVER'S VIEW OUT THE REAR WINDOW. CAR HAD 3 ATTEMPTS AT A REPAIR, INCLUDING A "ROBUST" REPAIR BY FORD ENGINEERS, HOWEVER THE PROBLEM PERSISTS AND IS A SAFETY CONCERN. DEALERSHIP ADVISED THAT FORD IS UNWILLING TO REPLACE THE HEADLINER AS PROMISED, DUE TO UNAVAILABLE PART AND THE FACT THAT IT WILL HAPPEN AGAIN. WE WERE TOLD THIS IS A PROBLEM WITH OTHER FORD FUSION VEHICLES. *TR

09/29/2014
Components: VISIBILITY,STRUCTURE
Incident Date: 09/24/2014
Crash: No
Fire: No
Vehicle Identification Number: 3FA6P0HD2ER******
Summary

FROM DATE OF PURCHASE TO 9/24/14 I NOTICED CLOUDY BLOTCHES AND STREAKS VARYING IN NUMBER AND SIZE ACCORDING TO THE DIRECTION LOOKING AND TYPE OF DAY ON THE REAR WINDOW. AT FIRST I THOUGHT THE WINDOW JUST HAD NOT BEEN CLEANED WELL. LOOKING THROUGH THE REAR VIEW MIRROR THESE AREAS AFFECT THE DRIVERS VISUAL FIELD BY DISTORTING AND DISTRACTING THE DRIVER VIEW. THE FORD MECHANIC VERIFIED SEEING THIS & NOTIFIED FORD DEALER HOT LINE WHO ALSO VERIFIED THIS ISSUE WAS PRESENT. ALSO THAT THIS ISSUE OCCURS DURING THE TEMPERING PROCESS OF THE GLASS & THAT THERE WAS NO FIX FOR THIS ISSUE. I FEEL THAT A HUGE SAFETY ISSUE IS PRESENT DUE TO THIS ISSUE WHICH AFFECTS VISUAL FIELD OF DRIVERS & BECAUSE IT IS IMPOSSIBLE TO GET USE TO IT BECAUSE THE BLOTCHES & STREAKS CHANGE CONTINUALLY ACCORDING TO TYPE OF DAY FROM SUNNY TO CLOUDY OR DIRECTION DRIVING IN OR JUST HOW U MIGHT BE LOOKING AT IT. *TR

09/28/2014
Components: ELECTRICAL SYSTEM
Incident Date: 09/27/2014
Crash: No
Fire: No
Vehicle Identification Number: 3FA6P0SU6ER******
Summary

WITH THE KEY FOB IN THE FRONT SEAT, ON THE FLOOR BOARD, THE DOORS WERE ABLE TO BE LOCKED. THIS RESULTED WITH MY KEY FOB BEING LOCKED IN THE CAR., AND I WAS LEFT IN THE HEAT WITH FROZEN FOOD AFTER GROCERY SHOPPING. *TR

09/21/2014
Components: STEERING,SUSPENSION,VISIBILITY/WIPER
Incident Date: 09/20/2014
Crash: No
Fire: No
Vehicle Identification Number: 3FA6P0G71ER******
Summary

RAINING: THE HIGHEST SPEED SETTING WAS NOT FAST ENOUGH TO CLEAR THE WINDSHIELD I WAS DRIVING ON THE HIGHWAY, CITY AND HAD TO PULL OVER DUE TO THE HIGH SPEED FOR THE WIPER IS NO DIFFERENT THEN BEING ON LOW SPEED. VERY DANGEROUS. DEFINITELY NOT ENOUGH TO CLEAR THE WINDSHIELD IN MODERATE RAIN LET ALONE WHEN HEAVY RAIN WILL COME. FRONT END: EVERY TIME YOU TURN THE STEERING WHEEL I GET A CLUNKING NOISE AND YOU CAN FEEL IT IN THE GAS PEDAL. THIS HAS BEEN A ONGOING PROBLEM. *TR

09/10/2014
Components: FUEL/PROPULSION SYSTEM
Incident Date: 07/07/2014
Crash: No
Fire: No
Vehicle Identification Number: 3FA6P0HD9ER******
Summary

BOUGHT A NEW 2014 FORD FUSION SE EGO BOOST IN JULY OF 2014. WHEN FUEL TANK IS FULL, THERE IS A LOUD AND DISTINCT RATTLING NOISE ORIGINATING FROM THE BACK OF THE CAR WHICH APPEARS TO BE COMING FROM THE FUEL TANK. INITIAL INSPECTION BY FORD FAILED TO DETERMINE THE NATURE OF THE PROBLEM AS THEY WERE NOT ABLE TO REPLICATE THE NOISE. DRIVING THE CAR FOR SEVERAL WEEKS LED ME TO DETERMINE THAT THE NOISE WAS PRESENT ONLY WHEN THE FUEL TANK WAS FULL. I BROUGHT THE CAR BACK TO FORD TWICE, BOTH TIMES WITH A FULL TANK OF GAS. THE SERVICE MANAGER TOLD ME THE NOISE IS "NORMAL" BUT THERE IS NOTHING NORMAL ABOUT IT. I'VE ESCALATED MY CONCERNS TO FORD'S CORPORATE OFFICE AND THE WOMAN I SPOKE TO TOLD ME THAT THE NOISE IS INHERENT IN THE DESIGN AND NOT A SAFETY PROBLEM, I TOLD HER THAT ANYTIME A FUEL TANK IS VIBRATING AND HITTING EITHER THE EXHAUST OR THE UNDER BODY OF THE CAR IT IS A SAFETY CONCERN. SHE TOLD ME THAT HER TECH HAVE INFORMED HER THAT THE NOISE IS COMING FROM BAD BAFFLES IN THE TANK, I TOLD HER THAT WHO EVER SAID THAT THINKS THAT I AM STUPID AND THAT I CAN'T TELL THE DIFFERENCE BETWEEN A RATTLE AND A BAFFLE PROBLEM. SHE REPEATED IT NOT A SAFETY CONCERN. I TOLD HER THAT IT MAY NOT SEEM THAT WAY NOW, BUT YEARS DOWN THE ROAD WHEN THE FUEL STARTS TO LEAK FROM YEARS OF RUBBING IT WILL BE BECAUSE AT THAT TIME A FIRE OR EXPLOSION WILL HAPPEN. AT THIS POINT FORD REFUSES TO DO ANYTHING TO FIX THIS ISSUE. *TR

08/28/2014
Components: STRUCTURE,WHEELS
Incident Date: 08/27/2014
Crash: Yes
Fire: No
Vehicle Identification Number: 3FA6P0LU4ER******
Summary

DRIVING TO WORK WHEN ALL OF A SUDDEN IT BECAME INCREDIBLY DIFFICULT TO STEER AND CONTROL CAR. I WAS VEERING AT FIRST TO THE LEFT THEN TO THE RIGHT. I TRIED NOT TO HIT THE PERSON ON MY RIGHT AND SLAMMED ON THE BRAKES, WHICH CAUSED ME TO FISHTAIL AND HIT THE GUY ANYWAY. MY REAR DRIVER'S SIDE TIRE WAS COMPLETELY GONE-ONLY A RIM REMAINED. THIS CAR HAS BARELY 800 MILES ON IT....SCARY AND SAD FOR THE GUY I HIT...ME-COMPLETELY SPOOKED AND VERY DISAPPOINTED ALBEIT GRATEFUL TO BE ALIVE AND NOT RUN OVER BY ONCOMING TRAFFIC...:( *TR

08/14/2014
Components: SERVICE BRAKES
Incident Date: 06/30/2014
Crash: No
Fire: No
Vehicle Identification Number: 3FA6P0LU8ER******
Summary

MY WIFE AND I WERE DRIVING SOUTH ON I-95 IN FLORIDA. UNBEKNOWNST TO ME, MY WIFE'S BLOUSE CAUGHT ON THE ELECTRIC EMERGENCY BRAKE LOCATED ON THE LEFT SIDE OF THE CENTER CONSOLE AND THIS MOMENTARILY ENGAGED IT. OUR CAR SCREECHED AND LURCHED FORWARD AS THE BRAKE TRIED TO ENGAGE. WHEN SHE FINALLY DISENGAGED HER CLOTHING FROM THE EMERGENCY BRAKE LEVER, THE CAR RETURNED TO NORMAL OPERATION. MIND YOU ALL OF THIS HAPPENED AT 70 MPH! FIRST, WHY WOULD THAT SWITCH BE ACTIVE WHEN THE CAR IS MOVING? UNLIKE A MANUAL EMERGENCY BRAKE OPERATED BY A LEVER, THE ELECTRONIC BRAKE GOES "FULL ON" AT ENGAGEMENT, MAKING IT PARTICULARLY DANGEROUS IF IT ACCIDENTALLY BECOMES ENGAGED WHILE THE CAR IS MOVING, ESPECIALLY AT HIGH SPEED. SECOND, I WAS LUCKY AS TRAFFIC WAS PRETTY LIGHT AT THE TIME OF THIS INCIDENT. IF SOMEONE HAD BEEN NEAR TO ME, OR TAILGATING AS IS SO OFTEN THE CASE ON THE HIGHWAY, WE WOULD HAVE HAD A SERIOUS ACCIDENT. I MUST ADMIT I WAS SHAKEN UNTIL I FINALLY UNRAVELED WHAT HAD HAPPENED. I LOVE MY FORD FUSION HYBRID AND THE TECHNOLOGY THAT'S INCLUDED IN THE CAR. THE ELECTRONIC EMERGENCY BRAKE, HOWEVER, SHOULD NOT BE ABLE TO BE ENGAGED WHILE THE CAR IS MOVING. AS AN EXAMPLE, THE SEAT MEMORY SETTING BUTTONS CAN'T BE USED WHILE THE CAR IS IN GEAR. THAT SAME LIMITATION SHOULD BE PUT IN PLACE FOR THE ELECTRONIC EMERGENCY BRAKE BEFORE IT CAUSES A SERIOUS ACCIDENT FOR SOMEONE. *TR

08/13/2014
Components: STRUCTURE
Incident Date: 08/11/2014
Crash: No
Fire: No
Vehicle Identification Number: 3FA6P0HD5ER******
Summary

INTERIOR HAS EXTREMELY STRONG MOLD/MILDEW SMELL. PRIOR MODEL YEAR HAD A TSB POSTED FOR FAULTY AC DUCT WORK/MATERIALS. *TR

08/05/2014
Components: ENGINE AND ENGINE COOLING,FUEL SYSTEM, GASOLINE,ELECTRICAL SYSTEM,VISIBILITY
Incident Date: 02/01/2014
Crash: No
Fire: No
Vehicle Identification Number: 1FADP3L95EL******
Summary

THIS 6 SPEED MANUAL TRANSMISSION ENGINE INTERMITTENTLY STALLS AT OR VERY NEARLY AT A COMPLETE STOP IN NEUTRAL GEAR. THE ENGINE STALLS MORE FREQUENTLY WHEN IT'S RAINING. THE ENGINE STALLS WERE APPROXIMATELY 20-25 TIMES OVER 4-5 MONTHS. THE IGNITION BUTTON, INTERMITTENTLY, DOESN'T START THE CAR THE FIRST TIME AND HAS TO BE PUSHED TWICE BEFORE THE ENGINE STARTS. THE FUEL LIGHT GAUGE INTERMITTENTLY LIGHTS UP BETWEEN 1/4 OR 1/8 OF A TANK, OTHERWISE IT LIGHTS UP WHEN THE LINE IS BASICALLY AT THE BOTTOM. INTERMITTENTLY THE SUNROOF DOESN'T OPEN OR CLOSE PROPERLY. SOMETIMES IT REMAINS OPEN WHILE AT THE SAME TIME, THE INTERIOR HEADLINER IS ACTUALLY CLOSED. IF YOU AREN'T PAYING ATTENTION IT IS IMPOSSIBLE TO KNOW THE SUNROOF IS ACTUALLY OPEN BECAUSE THE INTERIOR HEADLINER REMAINS CLOSED.

08/03/2014
Components: ENGINE AND ENGINE COOLING,POWER TRAIN
Incident Date: 07/11/2014
Crash: No
Fire: No
Vehicle Identification Number: 1FA6P0G75E5******
Summary

I HAD MY 2014 FORD FUSION BROUGHT TO WALMART FOR AN OIL CHANGE ON JULY 11, 2014. THE TECHNICIANS COMMENT ON THE SERVICE ORDER/RECEIPT STATED TRANSMISSION IS LEAKING. THE TECHNICIAN INVITED TO THEIR WORK AREA AND SHOWED ME THE LEAK. I CALLED THE DEALERSHIP I BOUGHT MY CAR FROM TO SCHEDULE AN APPOINTMENT. I DROPPED OFF THE CAR TO THEM ON JULY 28, 2014 AROUND 5:00 PM. ON THE FOLLOWING DAY, I RECEIVED A CALL FROM THEM TELLING ME THAT THE CAR WAS FIXED. THE PROBLEM WAS THE ? LEFT FRONT AXLE SEAL LEAKS. RESEARCHING ON THE INTERNET, I FOUND OUT THIS IS NOT REALLY AN ISOLATED CASE. FOR SOME REASON, I NOW HAVE A FEELING THAT THIS MAY NOT BE THE LAST TIME I WILL BE DEALING WITH THIS PROBLEM SINCE ONLY THE SEAL WAS REPLACED. *TR

08/01/2014
Components: ENGINE AND ENGINE COOLING,ELECTRICAL SYSTEM
Incident Date: 07/28/2014
Crash: No
Fire: No
Vehicle Identification Number: 3FA6P0PU8ER******
Summary

AIR CONDITIONING FAILURE WHICH ALLOWS FOR NON-COOLING OF HV BATTERY IN ENERGI. VEHICLE FORCED INTO HYBRID MODE TO "COOL BATTERY" THOUGH IT IS UNCLEAR WHETHER THERE WAS ANY CAPACITY TO COOL HV BATTERY DUE TO COMPLETELY DEPLETED FREON. CONCERN OVER HV BATTERY CAPACITY COMPARED TO OTHER FUSION ENERGI MODELS. *TR

07/24/2014
Components: POWER TRAIN,ENGINE
Incident Date: 07/24/2014
Crash: No
Fire: No
Vehicle Identification Number: 3FA6P0LU1ER******
Summary

VEHICLE WAS ON CRUISE CONTROL (65 MPH), TAPPED BRAKES TO SLOW AROUND A CURVE, VEHICLE LOST POWER(CURVE LEFT ). NO INDICATOR LIGHTS CAME ON, COASTED TO STOP ON SHOULDER. TURNED OFF IGNITION. RESTARTED VEHICLE, RESUMED TRIP. *TR

07/23/2014
Components: ELECTRICAL SYSTEM,SERVICE BRAKES,ENGINE
Incident Date: 04/17/2014
Crash: No
Fire: No
Vehicle Identification Number: 3FA6P0LU9ER******
Summary

VEHICLE STALLED WHILE TRAVELING ABOUT 35MPH. LOSS OF ALL POWER BOTH MECHANICAL AND ELECTRICAL, NUMEROUS WARNING LIGHTS APPEARED ON DASH. TRACTION SYSTEM DISENGAGED THEN REENGAGED, WHICH DISABLED AND REENABLED THE BRAKES CAUSING THE CAR TO SLIDE ACROSS THE RODE. UPON RESTART ALL WARNING LIGHT DISAPPEARED. CAR WAS TOWED TO DEALER, AFTER SCANNING ECU 25+ CODES WERE FOUND. NO SOLUTION WAS DETERMINED AND FORD TOLD THE DEALER TO JUST REFLASH THE ECU, AND ADD DIELECTRIC GREASE TO ALL CONNECTORS. ALL MODULES INVOLVED WERE TESTED AND PASSED. *TR

07/23/2014
Components: ELECTRICAL SYSTEM,SERVICE BRAKES,ENGINE
Incident Date: 07/21/2014
Crash: No
Fire: No
Vehicle Identification Number: 3FA6P0LU9ER******
Summary

CAR HAD PREVIOUSLY LOST FULL POWER AND BRAKES IN APRIL, INCIDENT REPEATED ITSELF THIS TIME 5500 MILES LATER WHILE AT FREEWAY SPEEDS. CAR LOST POWER BRAKES AND STEERING, WAS ABLE TO COST TO A STOP. AFTER STOPPING CAR LOCKED ITSELF IN PARK AND ENGAGED THE PARKING BRAKE, MAKING TOWING VERY DIFFICULT. AFTER NUMEROUS RESTARTS ERROR LIGHTS DISAPPEARED AND THE CAR DROVE FINE AND WAS ABLE TO BE MOVED OUT OF TRAFFIC. AFTER STOPPING CAR LOCKED ITSELF IN PARK AGAIN AND WOULD NO LONGER FUNCTION. DEALER HAS NO IDEA HOW TO FIX THIS ISSUE, HAD THIS OCCURRED WITH HIGH TRAFFIC IT WOULD HAVE RESULTED IN A CRASH. FORD WAS CONTACTED TO ATTEMPT BUY BACK PROGRAM. *TR

07/23/2014
Components: POWER TRAIN
Incident Date: 06/13/2014
Crash: No
Fire: No
Vehicle Identification Number: 3FA6P0LUXER******
Summary

WHILE ON AN EXIT RAMP, MY RIGHT KNEE LIGHTLY TOUCHED THE KEY FOB AND ROLLED THE IGNITION INTO THE ACC POSITION. I HAVE CONTACTED MY DEALER AND FORD AND THEY HAVE OPENED A CASE. I HAVE A VIDEO OF ME REPLICATING THE INCIDENT TWICE IN 35 SECONDS. THE VIDEO HAS BEEN SENT TO MY FORD DEALER AND TO FORD AS WELL. THE SERVICE MANAGER AT DON WOOD FORD IN ATHENS, OHIO TOOK A TEST DRIVE WITH ME AT THE REQUEST OF FORD CORPORATE HQ AND I REPLICATED THE EVENT 2X FOR HIM. FORD STATES THAT THEY HAVE NO RECORD OF SIMILAR INCIDENTS AND WANT TO REPLACE MY IGNITION. WHEN IT DOES HAPPEN, A WARNING CHIME AND "TRANSMISSION NOT IN PARK" APPEARS ON THE CONTROL PANEL, YOU HAVE TO PUT THE CAR IN NEUTRAL, TURN THE KEY TO RUN AND THEN PLACE THE CAR BACK INTO DRIVE CONTACT ME BELOW IF YOU WOULD LIKE TO SEE THE VIDEO. *TR

07/15/2014
Components: FUEL SYSTEM, GASOLINE,AIR BAGS,ENGINE
Incident Date: 06/05/2013
Crash: No
Fire: No
Vehicle Identification Number: 3FA6P0HD5ER******
Summary

1. BOTH THE CHECK ENGINE LIGHT AND AIRBAG LIGHT COME ON (AT DIFFERENT TIMES) WHILE THE CAR IS BEING DRIVEN. 2. WHEN CRANKING THE ENGINE DURING STARTING, THE CRANKING TIME TAKES ABOUT 4-5 SECONDS. THE EXTENDED CRANK TIME CONCERNS ME WITH RESPECT TO THE LONGEVITY OF THE STARTER AND BATTERY WEAR. 3. THE VEHICLE LOOSES POWER WHEN DRIVING UPHILL. WHAT'S EVEN MORE UPSETTING (CONSIDERING THE VERY LOW MILEAGE AN THE ISSUE HAPPENING ONLY 3 WEEKS INTO OWNERSHIP) IS THE FACT I'VE HAD THE CAR HAS BEEN TO DEALERSHIP 4 TIMES AND EVERY TIME I'M TOLD THERE'S NOTHING WRONG WITH THE CAR. I HAVE PICTURES TAKEN WITH MY CELL PHONE OF THE CHECK ENGINE AND AIRBAG LIGHTS ON AND I'M STILL NOT GETTING ANY HELP OR CONSIDERATION. THIS IS VERY, VERY FRUSTRATING!! *TR

07/14/2014
Components: ELECTRICAL SYSTEM,EQUIPMENT ADAPTIVE/MOBILITY
Incident Date: 07/07/2014
Crash: No
Fire: No
Vehicle Identification Number: 3FA6P0RU8ER******
Summary

FORWARD COLLISION WARNING.THIS SYSTEM IS SUPPOSED TO WARN YOU THAT THE CAR IS STOPPED AT A LIGHT AND YOU APPROACHES CAR OR IF HE PULLS IN FRONT OF YOU SLOWS DOWN QUICK TO GIVE YOU SUFFICIENT TIME TO STOP.ON MY CAR YOU HAVE TO BE 10 FEET FROM THE OTHER CAR OR AT TIMES IT DOESN'T WORK AT ALL. TO PROVE THIS I HAVE RUN MANY TESTS. THE DEALER SAYS WHEN FOLLOWING CLOSELY BEHIND A VEHICLE OR ONE STOPS QUICKLY IN FRONT OF YOU THE RED LIGHTS ARE NOT COMING ON THE AND ACTIVATING THE DRIVER ASSISTED BRAKING. THEY HAVE NOT BEEN ABLE TO FIND ANY TROUBLE AND THEY SAY EVERYTHING IS WORKING CORRECTLY. THE SAID ALSO THE FRONT CRASH SENSORS ARE NOT WORKING AND BEING TOO CLOSE TO THE VEHICLE FRONT OF THEM. I BELIEVE FORD HAS ENGINEERED SYSTEM POORLY AND IT COULD BE A DANGER TO MANY FAMILIES DEPENDING ON THIS IT IS MY BELIEF THAT THIS SHOULD BE LOOKED INTO QUICKLY PREVENT ANY POSSIBILITY OF A REAR END CRASH AND TO WARN THEM BEFORE THE COLLISION OCCURS. IT IS IMPOSSIBLE TO SHOW YOU ON THIS FORM A VIDEO TO SHOWING YOU HOW THE SYSTEM SHOULD PERFORM. HOPE YOU LOOK INTO THIS MATTER QUICKLY BEFORE IT CAUSES THE BAD REAR END COLLISION. THANK YOU *TR

07/14/2014
Components: AIR BAGS
Incident Date: 07/10/2014
Crash: Yes
Fire: No
Vehicle Identification Number: 3FA6P0PU7ER******
Summary

TL* THE CONTACT OWNED A 2014 FORD FUSION. THE CONTACT'S VEHICLE WAS REAR ENDED BY ANOTHER VEHICLE. THE CONTACT'S VEHICLE SPUN AROUND AND THE FRONT END WAS STRUCK BY A SECOND VEHICLE. THE AIR BAGS FAILED TO DEPLOY. THE VEHICLE WAS DESTROYED. A POLICE REPORT WAS FILED AND THE CONTACT SUSTAINED INJURIES TO THE TAIL BONE. THE MANUFACTURER WAS NOTIFIED. THE SPEED WAS UNKNOWN. THE FAILURE MILEAGE WAS 33,000.

06/29/2014
Components: AIR BAGS,SEAT BELTS
Incident Date: 04/29/2014
Crash: No
Fire: No
Vehicle Identification Number: 3FA6P0LU8ER******
Summary

ON 4/29/2014 THE REAR DRIVER SIDE SEAT BELT RECEPTACLE BROKE WHEN TRYING TO LATCH SEAT BELT. TODAY, 6/26/2014, THE PASSENGER REAR SEAT BELT RECEPTACLE BROKE. THESE ARE FORD'S NEW SEAT BELTS WITH AIRBAGS IN THEM. THE RECEPTACLES SEEM TO BE CHEAPLY MADE. I HAVE BEEN WAITING FOR 6 WEEKS TO GET THE FIRST ONE REPLACED BECAUSE FORD SAYS THEY ARE ON BACK ORDER. *TR

06/29/2014
Components: POWER TRAIN
Incident Date: 06/23/2014
Crash: No
Fire: No
Vehicle Identification Number: 3FA6P0HD6ER******
Summary

WHILE DRIVING 35 MPH THE CAR STALLED AND I GOT A WARNING MESSAGE STATING 'TRANSMISSION IS IN PARK'. I WAS ABLE TO COAST TO THE SIDE OF THE ROAD. PUT ON MY FLASHERS, PUT THE CAR IN PARK AND TURNED IT OFF. I TURNED IT BACK ON AND THE MESSAGE WAS GONE AND IT GOT ME HOME. TOOK IT TO BOWEN SCARFF FORD ON 6/26, THEY KEPT IT OVERNIGHT AND SAID NOTHING SHOWED UP ON THEIR DIAGNOSTIC TESTS AND GAVE IT BACK SAYING NOTHING IS WRONG WITH IT. THE CAR STALLED. HAD I BEEN ON A HIGHWAY OR A MIDDLE LANE I MOST LIKELY WOULD HAVE BEEN HIT. I DO NOT FEEL SAFE DRIVING THIS BRAND NEW CAR. AND THE FORD DEALER JUST GAVE IT BACK TO ME. *TR

06/13/2014
Components: EXTERIOR LIGHTING
Incident Date: 06/12/2014
Crash: No
Fire: No
Vehicle Identification Number: 3FA6P0H73ER******
Summary

I WENT TO MY DEALERSHIP IN MEXICO COMPLAINING ABOUT THE AUTOLAMP FUNCTION, THE AUTOLAMP IS EXPECTED FROM THE CUSTOMER TO AVOID DISTRACTION WHILE DRIVING AND CONDITIONS LIKE TUNNELS ARE AHEAD IT SHOULD TURN ON THE LIGHTS AS YOU ENTER OR A COUPLE OF SECONDS LATER, HOWEVER REALITY IS THAT THE HEADLIGHTS TURN ON AFTER 13 SECONDS AND THAT CAN'T BE REDUCED BY THE DEALER, ACCORDING TO THE DEALER THAT'S HOW THE CAR WAS DESIGNED (NOT ONLY FOR MEXICO) AND THAT'S A BIG SECURITY RISK , IN A VERY DARK TUNNEL 13 SECONDS IT'S TO LATE AND PEOPLE COULD DIE DUE TO AN ACCIDENT. I ENCOURAGE FORD MOTOR COMPANY TO TAKE REAL ACTION TO CORRECT AND RECALL THIS FUNCTION TO BE CORRECTED ASAP WORLD WIDE, IT'S INCREDIBLE THAT WITH SUCH GOOD CAR THEY MISSED THIS LITTLE BUT HIGHLY IMPORTANT DETAIL. *JS

05/30/2014
Components: STEERING
Incident Date: 05/06/2014
Crash: No
Fire: No
Vehicle Identification Number: 1FA6P0H74E5******
Summary

I PURCHASED A 2014 FORD FUSION ON MARCH 24, 2014. MY SON WAS DRIVING ON THE EXPRESSWAY AND THE STEERING WHEEL WOULD NOT TURN FOR HIM TO CHANGE LANES TO EXIT. THE NEXT DAY(MAY 6TH) HE TOOK THE CAR BACK TO THE DEALER AND THEY KEPT THE CAR FOR TWO DAYS. AGAIN, HE WAS DRIVING ON THE EXPRESSWAY FROM THE DEALER (MAY 8TH) AND THE STEERING FROZE AND HE HAD TO MANEUVER THE CAR TO EXIT THE EXPRESSWAY. THE NEXT DAY HE TOOK THE CAR BACK TO THE DEALER. THE SERVICE DEPARTMENT (AFTER DIAGNOSING THE SITUATION FOR THREE DAYS) STATED THAT FORD CHANGED FROM HYDRAULIC MODULE TO AN ELECTRICAL MODULE AND THE PART IS ON BACKORDER. I WAS GIVEN A LOANER ON THAT DAY AND TODAY IS FRIDAY, MAY 30TH AND I DO NOT HAVE BACK MY CAR. I AM MAKING PAYMENTS ON A NEW CAR WITH STEERING PROBLEMS AND MY CONCERN IS WILL THE CAR'S STEERING PROBLEM BE RESOLVED WITH THE REPLACEMENT MODULE. I AM CONCERNED ABOUT SAFETY WHEN HIGHWAY OR EXPRESSWAY DRIVING. THERE ARE ENOUGH DISTRACTIONS WITH OTHER DRIVERS (TEXTING, EATING, TALKING ON THE PHONE, ETC.) WITHOUT HAVING TO BE CONCERNED WHETHER THE STEERING WHEEL WILL LOCK UP AND CAUSE AN ACCIDENT AND INJURE MY SON OR OTHERS. *TR

05/07/2014
Components: FUEL/PROPULSION SYSTEM
Incident Date: 04/16/2014
Crash: No
Fire: No
Summary

TL* THE CONTACT OWNS A 2014 FORD FUSION. THE CONTACT STATED THAT THE VEHICLE FAILED TO START INTERMITTENTLY. THE VEHICLE WAS TAKEN TO A DEALER WHERE IT WAS DIAGNOSED THAT THERE WAS AIR IN THE FUEL LINE. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS AWARE OF THE FAILURE. THE CURRENT AND FAILURE MILEAGE WAS 300. THE VIN WAS NOT AVAILABLE.

05/02/2014
Components: STEERING
Incident Date: 04/29/2014
Crash: No
Fire: No
Vehicle Identification Number: 1FA6P0H71E5******
Summary

TL* THE CONTACT OWNS A 2014 FORD FUSION. THE CONTACT STATED THAT WHILE DRIVING APPROXIMATELY 40 MPH, THERE WAS A SUDDEN LOSS OF POWER STEERING AS THE TRACTION CONTROL AND POWER STEERING WARNING LIGHTS ILLUMINATED. THE VEHICLE WAS TAKEN TO A DEALER WHERE IT WAS DIAGNOSED THAT THE POWER STEERING NEEDED TO BE REPLACED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE VEHICLE WAS REPAIRED. THE APPROXIMATE FAILURE AND CURRENT MILEAGE WAS 4,000. UPDATED 07/01/14 MA

05/01/2014
Components: VISIBILITY/WIPER
Incident Date: 04/26/2014
Crash: No
Fire: No
Vehicle Identification Number: 3FA6P0SU2ER******
Summary

WIPERS ARE NOT ABLE TO KEEP WINDSHIELD CLEAR THE FASTER YOU GO THE WORST IT GETS AT 60 MPH IT A BIG BLUR AND AT NIGHT ITS REALLY BAD ALMOST HAD TWO ACCIDENTS. WIPERS WORK THE OPPOSITE OF MOST CARS THEY WIPE FROM THE CENTER OUT TO THE EDGE OF WINDSHIELD AND BACK TO CENTER LEAVING ALLOT OF WATER TO ACCUMULATE ON THE WINDSHIELD MOST CARS HAVE WIPERS THAT FOLLOW EACH OTHER GIVING YOU TWICE THE WIPE. THE AERODYNAMIC OF THE HOOD PICK UP WATER ON HOOD AND SPRAY THE WINDSHIELD THE FASTER YOU GO THE WORST IT GETS AND EVENTUALLY NOT BEING ABLE TO SEE OUT THE WINDSHIELD. VERY SCARY SITUATION DRIVING IN RAIN. *TR

04/28/2014
Components: VISIBILITY/WIPER
Incident Date: 04/26/2014
Crash: No
Fire: No
Summary

THE WIPERS AT MAXIMUM SPEED ARE NOT FAST ENOUGH TO CLEAR EVEN MODERATE RAINFALL AT FREEWAY SPEED. *JS

04/22/2014
Components: FUEL SYSTEM, GASOLINE
Incident Date: 10/10/2013
Crash: No
Fire: No
Vehicle Identification Number: 3FA6P0HDXER******
Summary

BOUGHT A NEW 2014 FORD FUSION IN OCTOBER. WHEN FUEL TANK IS FULL, THERE IS A LOUD AND DISTINCT NOISE ORIGINATING FROM THE BACK OF THE CAR WHICH APPEARS TO BE COMING FROM THE FUEL TANK. INITIAL INSPECTION BY FORD FAILED TO DETERMINE THE NATURE OF THE PROBLEM AS THEY WERE NOT ABLE TO REPLICATE THE NOISE. DRIVING THE CAR FOR SEVERAL WEEKS LED ME TO DETERMINE THAT THE NOISE WAS PRESENT ONLY WHEN THE FUEL TANK WAS AT LEAST 5/8S FULL. I BROUGHT THE CAR BACK TO FORD TWICE, BOTH TIMES WITH A FULL TANK OF GAS. TWO DIFFERENT SERVICE MANAGERS TELL ME THE NOISE IS "NORMAL" BUT THERE IS NOTHING NORMAL ABOUT IT. I'VE ESCALATED MY CONCERNS TO FORD'S CORPORATE OFFICES ON AT LEAST 3 OCCASIONS AND THEY HAVE NEVER ONCE RETURNED MY CALLS OR RESPONDED TO MY WRITTEN INQUIRIES. NOISES FROM THE FUEL TANK ARE, NATURALLY CONCERNING AND DISCONCERTING. MY FRIENDS JUST BOUGHT THE SAME CAR AND THEY HAVE NOT EXPERIENCED THE SAME NOISE SO I BELIEVE THAT THEY KNOW A PROBLEM EXISTS AND CORRECTED IT, BUT ONLY PROSPECTIVELY. *TR

04/18/2014
Components: FUEL/PROPULSION SYSTEM
Incident Date: 02/01/2014
Crash: No
Fire: No
Vehicle Identification Number: 1FA6P0HD7E5******
Summary

TL* THE CONTACT OWNS A 2014 FORD FUSION. THE CONTACT STATED THAT FUEL WAS SMELLED WHILE IN THE CABIN. THE VEHICLE WAS TAKEN TO THE DEALER WHERE THE FAILURE COULD NOT BE DIAGNOSED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS CONTACTED ABOUT THE FAILURE. THE FAILURE MILEAGE WAS 5,700.

04/04/2014
Components: STEERING,ELECTRONIC STABILITY CONTROL
Incident Date: 04/01/2014
Crash: No
Fire: No
Vehicle Identification Number: 3FA6P0HD3ER******
Summary

PULLING INTO A PARKING LOT WARNING LIGHT CAME ON THAT SAID STEERING FAULT - SERVICE NOW. I WENT INTO MY APPOINTMENT CAME OUT STARTED THAT CAR TO GO TO THE FORD DEALER WHICH WAS APPROXIMATELY 15 MILES AWAY AND WHEN I STARTED TO BACK OUT OF MY PARKING SPACE - WARNING LIGHT SAYING "STEERING FAILURE-PULL OVER SAFELY ALONG WITH ALARMS AND THE TRACTION CONTROL LIGHT WERE FLASHING IN WARNING AND I HAD ZERO STEERING CAPABILITY. HAD TO CALL ROAD SIDE ASSISTANCE. IT WAS LESS THAN 50 FEET THAT I HAD DRIVEN FROM THE FIRST WARNING LIGHT. IN MY OPINION IF I HAD BEEN ON THE INTERSTATE OR DRIVING IN INCLEMENT WEATHER THE WARNING LIGHT DID NOT GIVE ENOUGH WARNING TO SAFELY ALLOW ME TO GET MYSELF AND MY CAR OUT OF DANGER. *TR

03/11/2014
Components: ELECTRICAL SYSTEM
Incident Date: 03/03/2014
Crash: No
Fire: No
Vehicle Identification Number: 3FA6P0K97ER******
Summary

2014 FORD FUSION TITANIUM LOST ALL ELECTRICAL POWER ON 03/03/2014 WHEN MY WIFE PULLED INTO THE GARAGE. SHE SAID THAT SHE TRIED TO REMOVE THE CD DISC BUT IT WOULD NOT EJECT. I WENT INTO THE GARAGE AND FOUND THAT THERE WAS NO ELECTRICAL POWER AT ALL. I THEN OPEN THE HOOD AND REMOVED THE POSITIVE BATTERY CABLE FROM THE BATTERY AND REINSTALLED IT AFTER 1 MINUTE AND EVERYTHING RETURNED TO NORMAL. THERE HAS NOT BEEN ANYMORE INCIDENTS SINCE TODAY'S DATE OF 03/11/2014.

02/27/2014
Components: AIR BAGS,VEHICLE SPEED CONTROL,UNKNOWN OR OTHER
Incident Date: 01/01/2014
Crash: No
Fire: No
Vehicle Identification Number: 3FA6P0K98ER******
Summary

VERY SHORTLY AFTER FIRST ADJUSTING THE STEERING WHEEL'S TILT AND TELESCOPE (WHICH MAY BE UNRELATED), DURING A SHORT DRIVE, MANY CONTROLS ATTACHED TO THE STEERING WHEEL STOPPED FUNCTIONING. THIS INCLUDED TURN SIGNALS, CRUISE CONTROL, CELL PHONE CONTROLS ON THE STEERING WHEEL, RADIO VOLUME ON STEERING WHEEL, AND INFORMATION DISPLAY CONTROLS ON THE STEERING WHEEL. OF THESE, THE TURN SIGNALS ARE PROBABLY MOST CRITICAL TO SAFE OPERATION. NOTE THAT THE HORN, AND THE WINDSHIELD WIPER/WASHER, CONTINUED FUNCTIONING PROPERLY. THE NEXT MORNING, A SALES REPRESENTATIVE FROM THE DEALERSHIP FOUND THE VEHICLE IN THE SAME CONDITION, BUT SEEMINGLY WAS ABLE TO RESTORE SERVICE BY "JIGGLING" THE TURN SIGNAL LEVER, INDICATING TO ME THAT IT WAS RESTING VERY SLIGHTLY FORWARD OF THE NORMAL AT-REST POSITION, AND RECOMMENDED SERVICE DEPARTMENT INVESTIGATE FURTHER. DEALER SERVICE DEPARTMENT FOUND A CIRCUIT BOARD FAULTY. PART HAS BEEN ORDERED FOR INSTALLATION. IN AN ABUNDANCE OF CAUTION, CONCERNED THAT AIR BAG DEPLOYMENT MIGHT BE IMPAIRED WERE AN ACCIDENT TO OCCUR, THE DEALER PROVIDED SUBSTITUTE TRANSPORTATION PENDING REPAIR.

02/07/2014
Components: AIR BAGS
Incident Date: 11/23/2013
Crash: No
Fire: No
Vehicle Identification Number: 3FA6P0RU8ER******
Summary

I AM THE ADULT CO-OWNER OF 2014 FORD FUSION HYBRID. THE DASHBOARD AIRBAG LIGHT IS LIT INDICATING THE AIRBAG IS OFF WHEN I OCCUPY THE FRONT PASSENGER SEAT. THE SERVICE MANAGER AT THE SELLING DEALERSHIP CLAIMS THE AIR BAG IS FUNCTIONING PROPERLY AND IS DESIGNED TO WORK IN CONJUNCTION WITH THE SEAT BELT. THEREFORE, FORD IS TELLING ME I MUST LEARN TO LIVE WITH THIS HAZARD. I UNDERSTAND A DISABLED AIRBAG IS INTENDED TO PROTECT CHILDREN. I AM NOT A CHILD! I AM THE ADULT, CO-OWNER AND CO-DRIVER OF THE CAR. I WEIGH 90 LBS AND AM 5'1'. I AM IN JEOPARDY BECAUSE THIS CAR DOES NOT OFFER ME THE FULL PROTECTION OF THE CURRENT PASSENGER SEAT BELT/ AIR BAG COMBINATION. NHTSA WARNS, IN PART E OF ITS FORM REQUEST FOR AIR BAG ON-OFF SWITCH', THAT THE SEATBELT OPERATING WITHOUT THE AIRBAG, CAN ALLOW ME TO HIT THE DASHBOARD OR THE WINDSHIELD. FORD IS AWARE OF THIS PROBLEM BECAUSE THE FORD OWNER''S MANUAL SUGGESTS I SIT IN THE REAR SEAT. I HAVE OPTIMUM PROTECTION WHEN I DRIVE THE CAR. THIS 2014 FORD FUSION HYBRID DENIES ME, AS A SMALL STATURE ADULT, FULL AIRBAG SEATBELT PROTECTION WHILE OFFERING FULL AIRBAG SEAT BELT PROTECTION TO LARGER ADULTS. THIS GAP IN PROTECTION INCREASES MY RISK OF INJURY AND IS CONTRARY TO NHTSA'S MISSION STATEMENT OF 'PREVENTING INJURIES'. I AM NOT AS SAFE AS I SHOULD BE IN THIS CAR. I CONTACTED THE DEALER IMMEDIATELY REGARDING THIS SAFETY ISSUE. THE DEALERSHIP'S OWNER PROMISED ME THAT A FORD ENGINEER WOULD LOOK AT THE CAR. TO DATE I HAVE NOT SEEN THIS REPRESENTATIVE THIS IS AN URGENT SAFETY MATTER. I REQUEST THE NHTSA TO DIRECT THE FORD MOTOR COMPANY TO FIX THIS AIRBAG SAFETY FAILURE MAKING ME AS SAFE AS OTHER ADULT PASSENGERS. *TR

01/29/2014
Components: SEAT BELTS
Incident Date: 01/24/2014
Crash: No
Fire: No
Vehicle Identification Number: 3FA6P0D93ER******
Summary

I JUST LEASED A 2014 FORD FUSION TITANIUM AND AFTER DRIVING A FEW DAYS, I REALIZED THAT THE SEAT BELT IS ALWAYS RUNNING ON MY NECK (DRIVER'S NECK) - NO MATTER WHAT ADJUSTMENT IS SET FOR THE DRIVER'S SEAT AND / OR FOR THE SEAT BELT FIXTURE, THE BELT IS ALWAYS RUNNING OVER MY NECK AND I DON'T FEEL SAFE WITH THIS DRIVING CONDITION. I TOOK THE VEHICLE TO THE DEALER (TOM HOLZER FORD IN NOVI - MI) AND THE PROBLEM WAS ACKNOWLEDGE BY THE SERVICE MANAGER - "THIS IS THE WAY THE VEHICLE WAS DESIGNED AND THERE IS NOTHING THAT WE CAN DO ABOUT IT" HE SAID. I ALSO CONTACTED THE FORD CUSTOMER SERVICE (COMPLAINT # [XXX]), BECAUSE I DON'T FEEL SAFE DRIVING A VEHICLE WITH THE SEAT BELT ON MY NECK, AND FORD ALSO TOLD ME THAT CANNOT DO ANYTHING. BOTTOM-LINE: IT SEEMS THAT THE FORD FUSION 2014 HAS A SERIOUS DESIGN PROBLEM IN REGARDS TO THE DRIVER'S SEAT BELT POSITIONING, THAT IS CREATING AN UNSAFE DRIVING CONDITION, AND FORD IS NOT DOING ANYTHING ABOUT IT. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6). *TR

01/23/2014
Components: STRUCTURE
Incident Date: 01/23/2014
Crash: No
Fire: No
Summary

THE INTERIOR OF THE CAR HAS A TOXIC SMELL FROM THE CARPET CAUSING OCCUPANTS TO HAVE MIGRAINE. THE DEALERSHIP STEAMED THE CARPET AND IT IS SAME IF NOT WORSE, I JUST DON'T BELIEVE IT IS SAFE FOR LONG TRIPS ESPECIALLY IN COLD WEATHER WHEN OPENING THE WINDOWS IS FOOLISH. PLEASE ADVISE ON POSSIBLE SOLUTIONS. THE DEALERSHIP SAYS THERE IS NOTHING THE CAN DO TO RID THE CAR OF THE SMELL. *TR

01/10/2014
Components: EQUIPMENT,VISIBILITY/WIPER
Incident Date: 01/10/2014
Crash: No
Fire: No
Summary

CANNOT SEE ADEQUATELY IN RAIN EVEN WITH WIPERS ON HIGH SPEED. *TR

01/03/2014
Components: ELECTRICAL SYSTEM
Incident Date: 12/16/2013
Crash: No
Fire: No
Vehicle Identification Number: 3FA6P0HD2ER******
Summary

WHILE DRIVING, I ATTEMPTED TO LOWER THE REAR RIGHT WINDOW. I FELT THE POWER GOING TO THE WINDOW, BUT THE WINDOW DID NOT LOWER. I ATTEMPTED TO LOWER WINDOW AGAIN, BUT THEN THERE WAS NO POWER FELT. FORTUNATELY THERE IS NO URGENT NEED TO LOWER THE WINDOW DURING THE FREEZING WEATHER WE ARE EXPERIENCING. I WILL BE TAKING THE CAR BACK TO THE SERVICE DEPARTMENT AGAIN (NOW WITH 2000 MILES DRIVEN) AS SOON AS I GET A CHANCE AND ITS WARMER OUT. *TR

01/03/2014
Components: ELECTRICAL SYSTEM,VISIBILITY/WIPER
Incident Date: 11/13/2013
Crash: No
Fire: No
Vehicle Identification Number: 3FA6P0HD2ER******
Summary

WHILE DRIVING ON AN INTERSTATE, I TURNED MY WIPERS ON DURING A HEAVY RAIN STORM. WITHIN A FEW SECONDS, THE WIPERS STOPPED. TOOK THE VEHICLE TO THE SERVICE DEPARTMENT THE NEXT MORNING WITH ONLY 1000 MILES. SERVICE ADVISER HAD THE WINDSHIELD MOTOR REPLACED (AFTER PUTTING ONLY 1000 MILES ON THE VEHICLE). AFTER GETTING THE CAR BACK, THE WIPERS SQUEAKED AWFUL DURING THE NEXT RAIN FALL. TOOK THE CAR BACK AND THEY REPLACED THE WIPERS. UNLESS IT IS RAINING STEADILY, THE WIPERS SQUEAK IF IT IS JUST DRIZZLING. NOT AS BAD, BUT THEY CONTINUE. *TR

12/01/2013
Components: STEERING
Incident Date: 11/29/2013
Crash: No
Fire: No
Vehicle Identification Number: 3FA6POH79ER******
Summary

I WAS DRIVING HOME ON A 2 LANE HWY. AND MESSAGE CAME "STEERING FAULT SERVICE NOW" I CALLED THE DEALERSHIP FROM THE CAR AND WAS TOLD IF THE CAR WASN'T DOING ANYTHING ABNORMAL, KEEP DRIVING AND BRING IT IN MONDAY. I ARRIVED HOME SAFELY TURNED OFF CAR AND TOOK PKGS. IN THE HOUSE. I CAME BACK OUT AND STARTED THE CAR RIGHT AWAY AND THE MESSAGE WAS "LOSS OF STEERING" AND INDEED NO POWER STEERING. I CALLED FORD AND THEY SENT A TOW TRUCK DRIVER AND WE TOOK IT TO THE DEALERSHIP. IT HASN'T BEEN SERVICED YET. *TR

11/15/2013
Components: SUSPENSION
Incident Date: 11/15/2013
Crash: No
Fire: No
Vehicle Identification Number: 3FA6P0LU4ER******
Summary

THIS IS A BRAND NEW CAR. I AM EXPERIENCING FRONT END VIBRATION, MORE AND MORE FREQUENTLY, AT NORMAL HIGHWAY SPEEDS, SOME INCREASE WHEN TURNING AND MORE WHEN GOING OVER SMALL BUMPS IN THE ROAD. I WOULD DESCRIBE IT AS A TACTILE BUT NON-AUDIBLE "RUMBLE". I HAVE NOT FELT LIKE THE STEERING WILL GO OUT OF CONTROL BUT I AM CONCERNED ABOUT THE STEERING STABILITY AND POSSIBLE SUSPENSION PROBLEM LEADING TO LACK OF CONTROL. *TR

11/04/2013
Components: POWER TRAIN,VEHICLE SPEED CONTROL
Incident Date: 10/18/2013
Crash: Yes
Fire: No
Vehicle Identification Number: 3FA6P0G79ER******
Summary

TL* THE CONTACT OWNS A 2014 FORD FUSION. THE CONTACT STATED WHILE PARKING THE VEHICLE IT SURGED FORWARD ACROSS THE PARKING MEDIUM AND CRASHED INTO A PARKED VEHICLE. THE VEHICLE WAS TOWED TO THE DEALER; HOWEVER, THE DIAGNOSTIC TEST DID NOT DETERMINE THE FAILURE. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE FRONT END OF THE VEHICLE WAS REPAIRED. THE FAILURE AND CURRENT MILEAGE WAS 29. UPDATED 01/07/2014*LJ UPDATED 1/14/2014 *JS

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