EN

2014 Ford Mustang 2 DR RWD

4
Recalls
333
Complaints
Overall rating

Safety Ratings.

NHTSA’s 5-Star Safety Ratings help consumers compare vehicle safety when searching for a car. More stars mean safer cars.

Frontal Crash
Side Crash
Rollover
Overall Front Star Rating

Combines Driver and Passenger star ratings into a single frontal rating. The frontal barrier test simulates a head-on collision between two similar vehicles, each moving at 35 mph.

Front Driver Side
Front Passenger Side
Overall Side Star Rating

Combines Side Barrier and Side Pole Star Ratings into a single side rating.

Driver
Passenger
Overall Side Pole Star Rating

Combines Side Barrier and Side Pole Star Ratings into a single side rating.

Rollover Star Rating

The Rollover Resistance test measures the risk of rollover in a single-vehicle, loss-of-control scenario.

Rollover Risk: 8.7%

Complaints
Recalls

333 Complaints

for 2014 FORD MUSTANG
06/10/2021
Components: STRUCTURE
Incident Date: 08/06/2018
Crash: No
Fire: No
Vehicle Identification Number: 1ZVBP8AM5E5******
Summary

The contact owns a 2014 Ford Mustang. The contact stated that the hood was rusting. The vehicle was taken to local dealer where it was diagnosed with nothing to be replaced. The dealer was unable to assist until the hood was rusted all the way through. The vehicle was not repaired. The manufacturer had been informed of the failure and referred the contact to the NHTSA for assistance. The failure mileage was approximately 15,300.

05/30/2021
Components: UNKNOWN OR OTHER
Incident Date: 05/01/2021
Crash: No
Fire: No
Vehicle Identification Number: 1ZVBP8AM7E5******
Summary

Door latch failure caused by high heat environment, vehicle initially purchased in the state of Arizona. When the door is attempted to be closed it will either bounce open catching on a latch jammed in the closed position, or when closed it will effortlessly push open without the need to engage the door handle. Ford Corporate told me this would be a free recall service, but when I showed up for my appointment the DGDG dealer attempted to charge me $200 for a diagnostic. I don't need a diagnostic I know what's wrong, I don't appreciate being lied to or taken for a fool.

04/28/2021
Components: POWER TRAIN
Incident Date: 01/15/2014
Crash: No
Fire: No
Vehicle Identification Number: 1ZVBP8EM7E5******
Summary

PURCHASED CAR NEW IN 2014 AND NOTICED VIBRATION IN TRANSMISSION UPON DECELERATION. I WAS INFORMED BY THE DEALER THAT THIS WAS A KNOWN ISSUE BUT IT WAS NOT GOING TO CAUSE AND LONG TERM ISSUES, AFTER THE WARRANTY HAD EXPIRED I STARTED EXPERIENCING SHIFTING ISSUES INTERMITENTLY, I HAVE CONTACTED THE DEALER ON SEVERAL OCCASIONS AS THIS HAS PROGESSIVLEY GOTTEN WORSE TO CHECK FOR KNOWN ISSUES OR IF THEY WERE GOING TO DO ANYTHING ABOUT IT. NOW WITH 85000 MILES THE CAR IS VIRTUALLY UNDRIVEABLE AND WONT SHIFT INTO SECOND GEAR AND STILL HAS THE VIBRATION. FORD CUSTOMER SERVICE SAYS THERE IS NOTHING THEY CAN DO AND STILL SAYS THEY DO NOT KNOW OF ANY ISSUES WITH THIS TRANSMISSION EVEN THOUGH THERE HAS BEEN A CLASS ACTION SUIT STARTED.

04/15/2021
Components: POWER TRAIN
Incident Date: 04/08/2021
Crash: No
Fire: No
Vehicle Identification Number: 1ZVBP8AM1E5******
Summary

THE CAR WOULD LOOSE POWER AND NOT SHIFT PROPERLY. AFTER A YEAR OF TRYING TO DIAGNOSE THE TROUBLE IT WAS THE OUTPUT SPEED SENSOR. FINALLY GOT A TROUBLE CODE. FORD RECALLED THE 2011 & 2012 MUSTANGS BUT NOT MINE. THE OUTPUT SPEED SENSOR IS THE EXACT SAME PART NUMBER FOR THE RECALLED YEARS AND MINE.

01/26/2021
Components: AIR BAGS
Incident Date: 01/24/2021
Crash: Yes
Fire: No
Vehicle Identification Number: 1ZVBP8CF1E5******
Summary

WAS HIT ON PASSENGER SIDE AND SLAMMED IN TO BARRIER WALL ON THE DRIVER SIDE AND ONLY THE SIDE AIRBAG ON THE PASSENGER SIDE DEPLOYED. HAD RECALL ON AIRBAG FIXED BUT DID NOT WORK

12/01/2020
Components: STRUCTURE
Incident Date: 04/02/2019
Crash: No
Fire: No
Vehicle Identification Number: 1ZVBP8CF2E5******
Summary

ALUMINUM HOOD CORROSION CAUSING PAINT TO BUBBLE AND CRACK

10/19/2020
Components: POWER TRAIN
Incident Date: 10/19/2020
Crash: No
Fire: No
Vehicle Identification Number: 1ZVBP8AMXE5******
Summary

2014 FORD MUSTANG. CONSUMER WITES IN REGARDS TO STOCK DRIVE SHAFT FAILURE. *LD THE CONSUMER STATED THE STOCK DRIVE SHAFT CAN BREAK INTO PIECES AT SPEEDS OVER 110 MPH. THE CONSUMER STATED THIS POTENTIAL FAILURE SHOULD CAUSE FOR A RECALL. *JS

09/28/2020
Components: ENGINE
Incident Date: 09/16/2020
Crash: No
Fire: No
Vehicle Identification Number: 1ZVBP8EM8E5******
Summary

THE WATER PUMP FAILED ON THE 3.7 V6 AND THERE WAS A TSB16-0074 THAT HAS A CHECK VALVE IN IT TO PREVENT THE FAILURE OF THE WATER PUMPS. PROBLEM WAS NOTICED WHEN CAR HAD ALREADY PULLED OUT OF THE GARAGE. . THERE WAS A PUDDLE OF WATER UNDER THE FRONT CENTER OF THE CAR. MY WIFE DROVE TO THE SALON. I WENT THERE TO CHECK AND ADD ONE GALLON OF ANTIFREEZE TO THE RADIATOR OVERFLOW.

08/18/2020
Components: STEERING,ELECTRONIC STABILITY CONTROL
Incident Date: 08/14/2020
Crash: No
Fire: No
Vehicle Identification Number: 1ZVBP8CF5E5******
Summary

ELECTRONIC POWER ASSIST STEERING FAILED UNEXPECTEDLY AT APPROX. 45,000 MILES. LOST POWER STEERING CREATING A DANGEROUS SITUATION. MANUAL STEERING WAS LIMITED.

08/03/2020
Components: FUEL SYSTEM, GASOLINE
Incident Date: 06/01/2020
Crash: No
Fire: No
Vehicle Identification Number: 1ZVBP8AM8E5******
Summary

TL* THE CONTACT OWNS A 2014 FORD MUSTANG. THE CONTACT STATED WHILE DRIVING, THE MESSAGE STATING CHECK FUEL INLET FILTER REMAINED ILLUMINATED AND THE VEHICLE FAILED TO PROPERLY ACCELERATE. THE CAUSE OF THE FAILURE WAS NOT YET DETERMINED. THE LOCAL DEALER VICK BAILEY FORD LOCATED AT 501 E DANIEL MORGAN AVE, SPARTANBURG, SC 29302 AND THE MANUFACTURER WERE NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 31,000.

07/21/2020
Components: AIR BAGS
Incident Date: 07/08/2020
Crash: Yes
Fire: No
Vehicle Identification Number: 1ZVBP8AM8E5******
Summary

TL* THE CONTACT OWNED A 2014 FORD MUSTANG. THE CONTACT STATED UPON APPROACHING A LIGHT 30 MPH, ANOTHER VEHICLE HAD PULLED OUT IN FRONT OF HER THAT SHE WAS BEHIND. THE VEHICLE IN FRONT OF HER HAD MADE AN ABRUPT STOP WHICH CAUSED HER TO HIT THE VEHICLE IN FRONT OF HER. THE AIR BAGS DID NOT DEPLOY. A POLICE WAS REPORT WAS FILED. THE CONTACT DID SUSTAIN HEAD, NECK, BACK, LEFT RIGHT SHOULDER AND BRUISES INJURIES OR SEEK MEDICAL ATTENTION. THE VEHICLE WAS NOT DRIVABLE. THE VEHICLE WAS TOWED TO THE INSURANCE COMPANY STORAGE YARD. THE VEHICLE HAD NOT BEEN DIAGNOSED AS OF YET. THE LOCAL DEALER NOR MANUFACTURER HAD BEEN INFORMED OF FAILURE. THE FAILURE MILEAGE WAS APPROXIMATELY 103,000.

07/06/2020
Components: UNKNOWN OR OTHER
Incident Date: 06/23/2020
Crash: No
Fire: No
Vehicle Identification Number: 1ZVBP8AM6E5******
Summary

THE RADIO MADE A LOUD BOOM. SPOOKED ME OUT AND ALMOST CAUSED ME TO WREAK. THE RADIO CONTINUES TO DO LOUD BOOMS AND DOES NOT MAKE ANY NOISE. I HAVE RESEARCHED IF THIS WAS A COMMON PROBLEM AND YES THERE ARE MANY WITH THE SAME ISSUE. THE RADIO WILL ONLY FLASH TIME AND WILL NOT PLAY SOUND. I USE THE RADIO FOR THE HANDLESS LAW PASSED LAST YEAR. I ALSO USE IT TO TELL ME WHERE TO GO. I WAS DRIVING WHEN THIS HAPPENED.

06/24/2020
Components: POWER TRAIN
Incident Date: 11/29/2017
Crash: No
Fire: No
Vehicle Identification Number: 1ZVBP8CF0E5******
Summary

TL* THE CONTACT OWNS A 2014 MUSTANG. THE CONTACT STATED THAT WHILE DRIVING AT AN UNDISCLOSED SPEED, THE TRANSMISSION CEASED IN 2ND GEAR AND FAILED TO SHIFT TO A LOWER OR HIGHER GEAR. THE CONTACT PULLED OVER AND CALLED TO HAVE THE VEHICLE TOWED TO AN INDEPENDENT MECHANIC TO BE DIAGNOSED. THE CONTACT WAS INFORMED THAT THE TRANSMISSION CLUTCH NEEDED TO BE REPLACED. THE VEHICLE WAS REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE BUT PROVIDED NO ASSISTANCE. THE FAILURE MILEAGE WAS 11,577.

06/12/2020
Components: POWER TRAIN
Incident Date: 08/01/2019
Crash: No
Fire: No
Vehicle Identification Number: 1ZVBP8CF4E5******
Summary

EVERY SINCE I BOUGHT THIS 2014 MUSTANG GT WITH THE GETRAG M-82 6 SPEED MANUAL TRANSMISSION IT HAS HAD NOTHING BUT SHIFTING PROBLEMS THIRD GEAR LOCK OUT, NOTCHE SHIFTING SINCE I'VE BOUGHT IT IS FORD EVER GOING TO RECALL AND FIX THESE TRANSMISSION PROBLEMS? THIS IS MY DAILY DRIVER AND IT DOES IT EVERY DAY WHEN I'M DRIVING. *TR

06/09/2020
Components: POWER TRAIN
Incident Date: 09/29/2015
Crash: No
Fire: No
Vehicle Identification Number: 1ZVBP8AM5E5******
Summary

MY 2014 FORD MUSTANG WITH 6 SPEED MANUAL TRANSMISSION SHAKES, SOMETIMES VIOLENTLY, WHEN DOWNSHIFTING FROM 4TH TO 3RD GEAR. IT ALSO SHAKES WHEN THE GAS PEDAL IS LET UP WHEN IN SECOND GEAR. I HAVE HAD IT IN FOR REPAIR SEVERAL TIMES, AND I HAVE BEEN TOLD THAT IT IS A KNOWN TRANSMISSION PROBLEM THAT IS NOT COVERED BY WARRANTY. THIS IS NOT MY FIRST MANUAL TRANSMISSION VEHICLE, AND I HAVE NEVER HAD A CAR SHAKE WHILE DRIVING. PURCHASED THE CAR IN 2015 AND THE PROBLEM HAS BEEN FROM DAY ONE. *TR

03/02/2020
Components: ELECTRONIC STABILITY CONTROL,SERVICE BRAKES
Incident Date: 02/29/2020
Crash: No
Fire: No
Vehicle Identification Number: 1ZVBP8EM9E5******
Summary

TL* THE CONTACT OWNS A 2014 FORD MUSTANG. THE CONTACT STATED THAT WHILE DRIVING APPROXIMATELY 30 MPH, THE DRIVER'S SIDE BRAKES ACTIVATED INDEPENDENTLY AND THE VEHICLE SWERVED TO THE LEFT. THE CONTACT STATED THAT THE TRACTION CONTROL SENSOR LIGHT WAS ILLUMINATED. THE CAUSE OF THE FAILURE WAS NOT DETERMINED. NEITHER THE DEALER NOR THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 91,000.

12/30/2019
Components: AIR BAGS
Incident Date: 12/30/2019
Crash: No
Fire: No
Vehicle Identification Number: 1ZVBP8AM2E5******
Summary

I HAVE A CONFIRMED ISSUE WITH MY SON'S PASSENGER SIDE AIRBAG. THE LOCAL DEALER WOODY ANDERSON FORD WAS NOT ABLE TO SCHEDULE REPAIRS UNTIL MARCH 17TH AND WOULD NOT OFFER A LOANER EVEN FOR THE DAY OF THE REPAIR. AS A RESULT MY SON WILL HAVE TO DRIVE AN UNSAFE VEHICLE FOR 2 1/2 MONTHS UNTIL THE REPAIRS CAN BE MADE.

12/04/2019
Components: ELECTRONIC STABILITY CONTROL
Incident Date: 12/03/2019
Crash: No
Fire: No
Vehicle Identification Number: 1ZVBP8EM7E5******
Summary

I WAS DRIVING STRAIGHT ON DRY PAVEMENT AT APPROXIMATELY 40 MILES PER HOUR (THE SPEED LIMIT) WHEN THE CAR SUDDENLY STARTED VIOLENTLY SHAKING FROM LEFT TO RIGHT. IMAGINE AN EXCITED DOG WAGGING ITS TAIL AND BODY. THAT WAS MY CAR. A YELLOW LIGHT WAS FLASHING ON AND OFF, BUT I COULD NOT DETERMINE WHAT IT WAS UNDER THE CIRCUMSTANCES. THE CAR WAS MAKING A GRINDING NOISE. I IMMEDIATELY STARTED SLOWING THE CAR DOWN. THE BRAKES WERE GRINDING WHEN I DEPRESSED THEM. I PULLED INTO A PARKING LOT TO SEE IF I COULD SEE SOMETHING WRONG. I LEFT THE CAR RUNNING. THERE WAS NOTHING VISIBLE. I GOT BACK INTO THE CAR AND DROVE ABOUT A BLOCK AND THE SAME THING HAPPENED AGAIN SO I PULLED OFF AGAIN, GOT OUT AND LOOKED AGAIN AND SAW NOTHING. I CANNOT REMEMBER IF I SHUT THE CAR OFF OR NOT. I WAS ONLY ABOUT 4 MILES FROM HOME, SO I DECIDED TO AT LEAST TRY TO GET CLOSER TO HOME BEFORE I CALLED SOMEONE FOR HELP. I WAS ABLE TO DRIVE THE CAR HOME WITHOUT INCIDENT. I LOOKED IN THE MANUAL TO TRY TO FIGURE OUT WHAT THE LIGHT WAS AND IT WAS THE TRACTION CONTROL. WHEN I RESTARTED THE CAR, IT WAS ACTING NORMAL. ACCORDING TO THE MANUAL, IF THERE WAS SOMETHING WRONG, THE LIGHT WOULD STAY ON. I HAVE DRIVEN THE CAR ABOUT 20-25 MORE MILES SINCE AND IT HAS NOT REOCCURRED. I HAVE BEEN DRIVING MANY YEARS AND HAVE NEVER HAD A CAR ACT LIKE THIS. I DID SOME SEARCHING ON THE INTERNET AND HAVE FOUND MULTIPLE MUSTANG DRIVERS THAT HAVE HAD SIMILAR EXPERIENCES WITH YEARS 2011 AND NEWER. I ALSO READ THAT FORD HAS HAD OTHER MODELS RECALLED FOR SIMILAR PROBLEMS, BUT NOT MUSTANG. I AM TAKING IT IN TOMORROW TO GET THE PASSENGER AIRBAG RECALL SERVICED. I TOLD THE DEALERSHIP ABOUT THIS PROBLEM AND THEY ARE GOING TO LOOK AT IT (FOR $112) AND TELL ME WHAT THEY FIND.

12/03/2019
Components: VEHICLE SPEED CONTROL
Incident Date: 11/29/2019
Crash: No
Fire: No
Vehicle Identification Number: 1ZVBP8EM3E5******
Summary

I WAS SHIFTING OUT OF A PARKING SPACE FROM REVERSE TO DRIVE. THE WRENCH ICON CAME ON ON THE DASHBOARD AND THE CAR SHUTTERED. I IMMEDIATELY TURNED IT OFF, LEFT IT OFF FOR ABOUT 10 SECONDS AND STARTING IT AGAIN. I PULLED INTO A PARKING SPACE, CALLED MY HUSBAND AND HE CAME TO FOLLOW ME HOME IN CASE IT HAPPENED WHILE DRIVING ON THE STREET. IT DID NOT. ABOUT 4 DAYS LATER I PULLED OUT OF MY GARAGE AND THE WRENCH ICON CAME ON AGAIN AND THE CAR SHUTTERED. I TURNED IT OFF AND PULLED THE CAR INTO THE GARAGE AGAIN. A FEW DAYS LATER I WAS ABLE TO GET IT IN WITH MY MECHANIC. THEY COULD NOT FIND ANYTHING WRONG WITH IT ON THE DIAGNOSTICS AND COULD NOT REPLICATE THE FAULT. I FOUND A LOT ON LINE ABOUT THE THROTTLE BODY PROBLEMS WITH FORD VEHICLES. MY BROTHER HAD THE EXACT SAME THING HAPPEN TO HIS CAR (SAME PROBLEM) AND HE HAD IT TOWED TO THE DEALER AND THE THROTTLE BODY WAS REPLACED FREE OF CHARGE. THEY TOLD HIM THIS HAPPENS A LOT. SO, I WILL BRING MY CAR HOME TODAY WITH NOTHING FOUND. HOW DO I TRUST IT TO DRIVE IT? THANKS FOR YOUR TIME.

10/28/2019
Components: VEHICLE SPEED CONTROL,ENGINE
Incident Date: 10/24/2019
Crash: No
Fire: No
Vehicle Identification Number: 1ZVBP8AM9E5******
Summary

I WAS DRIVING MY VEHICLE ON THE HIGHWAY (I-4) ON MY WAY TO WORK ON 10/24/2019, I WAS GOING ABOUT 65 MPH AND SUDDENLY THE VEHICLE DECREASED SPEED TO ABOUT 35 -40 MPH, ON THE INSTRUMENT PANEL THE WRENCH LIGHT OR SYMBOL CAME ON, I WAS ALMOST REAR ENDED AND HIT BY 2 VEHICLES TRAVELING AT NORMAL SPEED. AS I PRESSED ON THE GAS PEDAL THE CAR WOULD NOT PICK UP SPEED, I BELIEVE THIS IS CALLED "LIMP MODE'. I WAS LUCKILY ABLE TO AVOID THE ACCIDENT BY PULLING OFF TO THE SIDE OF THE HIGHWAY. I SHUT THE VEHICLE OFF, SINCE I WAS NOT SURE IF IT COULD ALSO BE A FIRE HAZARD. WAITED A FEW MINUTES AND LOOKED UP THE ISSUE ON THE INTERNET. I TURNED THE VEHICLE BACK ON AND IT WAS AS IF NOTHING HAD EVER HAPPENED. I WAS ABLE TO GET BACK ON THE ROAD AND I THOUGHT MAYBE IT WAS JUST A MALFUNCTION. I WAS VERY SCARED BUT DROVE INTO WORK WITH NO IDLING ISSUES. SATURDAY 10/26/2019 I WAS ON MY WAY TO THE GROCERY STORE AND IT HAPPENED AGAIN, NEAR MY HOUSE ON A RESIDENTIAL ROAD. I WAS GOING ABOUT 35-40 AND ALL OF THE SUDDEN THE VEHICLE ONCE AGAIN SLOWED DOWN, THIS TIME TO ABOUT 10-15 MPH. ONCE AGAIN, I WAS ALMOST REAR ENDED, I WAS ABLE TO PULL ONTO THE SIDE OF THE ROAD, THIS TIME I CALLED A TOW TRUCK. I WAITED A FEW HOURS AND NOTHING. I SHUT THE VEHICLE OFF AND DROVE HOME, ABOUT HALF A MILE. ONCE AGAIN THE DASHBOARD CLEAR AND CAR DROVE OFF WITH NO ISSUE. CAR WAS TAKEN TO DEALERSHIP ON 10/26/2019. IT IS CURRENTLY BEING LOOKED AT BUT I DO NOT FEEL SAFE DRIVING THIS VEHICLE.

10/25/2019
Components: AIR BAGS
Incident Date: 10/25/2019
Crash: No
Fire: No
Vehicle Identification Number: 1ZVBP8EMXE5******
Summary

FORD HAS FAILED TO CONTACT ME REGARDING FAULTY AIRBAGS.I DISCOVERED THIS ISSUE FROM THE STATE FARM INS WEBSITE

09/30/2019
Components: AIR BAGS
Incident Date: 09/30/2019
Crash: No
Fire: No
Vehicle Identification Number: 1ZVBP8EM0E5******
Summary

TL* TAKATA RECALL. THE CONTACT OWNS A 2014 FORD MUSTANG THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 19V001000 (AIR BAGS). THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. AN UNKNOWN FORD DEALER WAS CONTACTED AND CONFIRMED THAT THE PARTS WERE NOT AVAILABLE FOR THE RECALL REMEDY. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE AND WAS NOT ABLE TO CONFIRM WHEN THE PARTS WERE TO BECOME AVAILABLE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.

08/14/2019
Components: UNKNOWN OR OTHER
Incident Date: 08/17/2018
Crash: No
Fire: No
Vehicle Identification Number: 1ZVBP8CF7E5******
Summary

AIR CONDITIONING / VENT SYSTEMS. AC STOPPED WORKING, JUST PRIOR WHEN I USED MY DEFOGGER I NOTICED A FILM ON MY WINDSHIELD. AFTER IT STOPPED THIS FILM WAS SO MASSIVE, I WAS IN SERIOUS RAIN STORM AND I COULD NOT SEE OUT, I HAD TO REALLY OPEN WINDOWS WITH RAIN POURING IN TO GET FILM OFF, I HAD PROB DRIVING WITH WINDOW OPENED SO MUCH I CLOSED TO A QUARTER, AND AGAIN THE FILM CAME BACK ONLY THIS TIME I HIT FLOODING ON I-75 SHORTLY BEFORE MY EXIT, CAUSING ME TO SWERVE INTO THE PATH OF A TRACTOR TRAILER, THANK GOD FOR MANUAL I WAS ABLE TO SHIFT AND ESCAPE A SERIOUS ACCIDENT. I CONTACTED FORD AND I ATTEMPTED TO SCHEDULE AN APPOINTMENT, THERE WAS A FEE OF WHICH I JUST DIDN'T HAVE AND WAS TOLD IT WOULD COME OFF REPAIR BILL WHICH WOULD BE $2000.00 MY WARRANTY ONLY EXPIRED THE MONTH PRIOR. UNBELIEVABLE! I HAVE DONE LOADS OF RESEARCH, AND HAVE SEEN WAY TOO MANY MUSTANGS OF VARIOUS YEARS AND SPOKE WITH OWNERS AND ALL OF US HAVE SAME EXACT ISSUE. THERE ARE THOUSANDS UPON THOUSANDS AND ALL FORD SAYS IS "IT HAPPENS". THIS IS NOT A COMFORT ISSUE BUT A SERIOUS CONDITION THAT CAN GET SOMEONE KILLED IF THEY NEED THEIR FOGGER. CAN YOU PLEASE INVESTIGATE THIS I HAVE PUT UP A WEBSITE AND AM BEGINNING TO COLLECT SIGNATURES FOR PROOF. THIS IS NOT SOMETHING MINOR WITH SO MANY VEHICLES WITH EXACT SAME ISSUES. ALL WE ASK IS THAT YOU CONTACT MUSTANG OWNERS AND INVESTIGATE. ALL COMPLAINTS INVOLVE FOLLOWING REPAIRS, LEAKING ANTIFREEZE AND FOGGING ON WINDSHIELD, REPAIRING COMPRESSORS, EVAPORATORS, SEALS, ETC.

08/02/2019
Components: STEERING,ELECTRICAL SYSTEM
Incident Date: 07/25/2019
Crash: No
Fire: No
Vehicle Identification Number: 1ZVBP8AM9E5******
Summary

WHEN I WAS ON MY WAY BACK HOME FROM WORK MY CAR STARTED TO SHAKE AND THEN THE POWER STEERING FAULT CAME UP ON MY DASH. SO I HAD NO POWER STEERING AND WHEN THAT WENT OUT I WAS GOING ABOUT 60 AND I ALMOST WRECKED MY CAR BECAUSE OF IT.

08/01/2019
Components: STEERING
Incident Date: 08/01/2019
Crash: No
Fire: No
Vehicle Identification Number: 1ZVBP8FF4E5******
Summary

TL* THE CONTACT OWNS A 2014 FORD MUSTANG. WHILE ATTEMPTING TO PULL OUT OF THE DRIVEWAY, THE STEERING WHEEL DETACHED FROM THE STEERING COLUMN. THE CONTACT WAS ABLE TO PUSH THE STEERING WHEEL BACK IN AND DROVE VERY SLOWLY TO HER RESIDENCE. THE VEHICLE WAS NOT TAKEN TO THE DEALER OR AN INDEPENDENT MECHANIC FOR DIAGNOSTIC TESTING. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE AND PROVIDED CASE NUMBER: CAS-22279956. THE VEHICLE WAS NOT REPAIRED. THE APPROXIMATE FAILURE MILEAGE WAS 60,000.

07/22/2019
Components: AIR BAGS
Incident Date: 05/01/2019
Crash: No
Fire: No
Vehicle Identification Number: 1ZVBP8CF4E5******
Summary

I HAVE BEEN TRYING FOR THREE MONTHS TO GET MY LOCAL FORD DEALERSHIP (FREEDOM FORD OF MORGANTOWN) TO COOPERATE WITH ME TO GET THIS SAFETY RECALL DONE. IT'S APPARENT THEY WOULD RATHER MAKE MONEY INSTEAD OF FIXING RECALLS. MY VEHICLE DOES NOT SEE RAIN OR SNOW.

07/17/2019
Components: AIR BAGS
Incident Date: 06/01/2019
Crash: Yes
Fire: No
Vehicle Identification Number: 1ZVBP8AM1E5******
Summary

TL* THE CONTACT OWNED A 2014 FORD MUSTANG. THE CONTACT STATED THAT WHILE DRIVING APPROXIMATELY 40 MPH, THE DRIVER LOST CONTROL OF THE VEHICLE AND CRASHED INTO A TRAFFIC SIGN. DURING THE CRASH, THE FRONT DRIVER SEAT AIRBAG DEPLOYED BUT DID NOT INFLATE. NO INJURIES WERE REPORTED. A POLICE REPORT WAS TAKEN AT THE SCENE. THE VEHICLE WAS DESTROYED AND TOWED AWAY. THE CAUSE OF THE FAILURE WAS NOT DETERMINED. THE FAILURE MILEAGE WAS 80,000.

07/15/2019
Components: AIR BAGS
Incident Date: 07/13/2019
Crash: No
Fire: No
Vehicle Identification Number: 1ZVBP8AM3E5******
Summary

TL* THE CONTACT OWNS A 2014 FORD MUSTANG. WHEN THE VEHICLE WAS STARTED, THE AIR BAG WARNING INDICATOR ILLUMINATED. IN MARCH OF 2019, THE VEHICLE WAS INCLUDED IN AN UNKNOWN RECALL REGARDING THE PASSENGER AIR BAG. HUTCH FORD (213 S MAYO TRAIL, PAINTSVILLE, KY 41240, (606) 789-5303) STATED THAT THE CONTACT WOULD HAVE TO PAY FOR DIAGNOSTIC TESTING. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED. THE FAILURE MILEAGE WAS 115,000.

07/10/2019
Components: ELECTRICAL SYSTEM,AIR BAGS
Incident Date: 04/18/2019
Crash: Yes
Fire: No
Vehicle Identification Number: 1ZVBP8AM3E5******
Summary

TAKARA RECALL MY DAUGHTER WAS DRIVING ON A CITY STREET AND ALL OF A SUDDEN FRONT AND SIDE DRIVER SIDE AIRBAGS DEPLOYED SPONTANEOUSLY AND EXPLODED CAUSING HER BURNS AND LACERATIONS. ALSO CAUSED BRUISING AND PAIN ON HER SHOULDER,PAIN IN NECK LOWERBACK AND RIBCAGE AREA. THIS CAUSED HER TO REAR END ANOTHER VEHICLE. THE BATTERY COMPLETELY DIED AFTER AND NEEDED TO BE JUMP STARTED BY TOW COMPANY. THEY ALSO COULDN'T GET THE TRUNK TO OPEN. I HAVE A CLAIM WITH FORD AND THEY DID ASK ME AT MY COST TO DELIVER CAR TO DEALERSHIP SO THEY COULD RETRIEVE THE RCM BUT MY INSURANCE WILL NOT ALLOW THE VEHICLE TO BE REMOVED. I DID CONTACT MY PRODUCT CLAIM REP AND NOW I AM BEING COMPLETELY IGNORED. THIS IS A VERY DANGEROUS DEFECT THAT NEEDS TO BE INVESTIGATED. THANK YOU.

07/02/2019
Components: AIR BAGS
Incident Date: 07/01/2019
Crash: Yes
Fire: No
Vehicle Identification Number: 1ZVBP8AM9E5******
Summary

TL* THE CONTACT OWNED A 2014 FORD MUSTANG. THE CONTACT STATED HIS DAUGHTER WAS DRIVING AT 45 MPH, WHEN ANOTHER VEHICLE CRASHED INTO THE ENTIRE DRIVER SIDE OF THE VEHICLE. AS A RESULT, THE VEHICLE MOVED FORWARD, CAUSING A SECOND VEHICLE TO CRASH THE FRONT OF THE VEHICLE. THE DRIVERS SIDE AIR BAG DELAYED IN DEPLOYING. THE DRIVER HAD ALREADY EXITED THE VEHICLE WHEN THE AIR BAG DEPLOYED. THE DRIVERS HEAD HIT THE STEERING WHEEL AND NEEDED MEDICAL ATTENTION. IN ADDITION, THE DRIVER OF THE SECOND VEHICLE REQUESTED MEDICAL ATTENTION. A POLICE REPORT WAS FILED. THE VEHICLE WAS NOT DRIVABLE AND WAS TOWED TO AN IMPOUND LOT. THE CONTACT CALLED A LOCAL DEALER (FAIRWAY FORD LOCATED AT 2323 LAURENS RD, GREENVILLE, SC 29607, (864) 242-5060) AND WAS MADE AWARE OF FAILURE. THE CONTACT MENTIONED THAT NHTSA CAMPAIGN NUMBER: 15V319000 (AIR BAGS) WAS COMPLETED 2 YEARS AGO AT THE SAME LOCAL DEALER. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED AS OF YET. THE VEHICLE WAS DESTROYED. THE MANUFACTURER HAD NOT BEEN INFORMED OF FAILURE. THE FAILURE MILEAGE WAS 26,000. *BF*JB

06/21/2019
Components: STRUCTURE
Incident Date: 06/21/2019
Crash: No
Fire: No
Vehicle Identification Number: 1ZVBP8EM9E5******
Summary

WHEN I WASH THE CAR WATER GO IN TO THE FIRE WALL BEHIND THE DOORS DOESN'T DRAIN OR WHEN IT RAINS ITS THE SAME PROBLEM, WATER INSIDE THE FIRE WALL BEHIND THE DOORS I TOOK THE CAR TO MY DEALER WHERE I BOUGHT IT AND THE SAY THERE ITS NOTHING THEY CAN DO

06/20/2019
Components: UNKNOWN OR OTHER
Incident Date: 06/13/2019
Crash: No
Fire: No
Vehicle Identification Number: 1ZVBP8EM7E5******
Summary

MY 2014 MUSTANG BEGAN STALLING OUT FROM A STOPPED POSITION IT HAPPENED 4 TIMES IN 2 DAYS ON MAJOR HIGHWAYS. 6/13/2019. IT WAS DRIVEN TO KINDLE FORD IN CAPE MAY COURT HOUSE, NJ. THEY CLAIMED THEY COULD NOT FIND A "CODE" TO FIX ANYTHING. CHARGED $136.00 FOR NOTHING. I PICKED MY VEHICLE UP ON 6/14. STILL STALLED FROM A STOPPED POSITION. ON 6/18 THE VEHICLE COMPLETELY SHUT OFF 7 TIMES WITHIN A 4 BLOCK RADIUS. I WAS STUCK ON HIGHWAY AND WAS HELPED TO PUSH INTO AN EMPTY LOT. TOWED BACK TO KINDLE FOR NOW THE ENGINE WAS ON AND THEY SAY IT IS THE THROTTLE BODY ASSEMBLY. ANOTHER $387.00 COST.

06/03/2019
Components: POWER TRAIN
Incident Date: 01/09/2019
Crash: No
Fire: No
Vehicle Identification Number: 1ZVBP8AM1E5******
Summary

TRANSMISSION WENT OUT WHILE DRIVING ON HIGHWAY. HAD TO BE REPLACED AT A COST OF $2600.00. ALSO SPENT SEVERAL HUNDRED DOLLARS ON DIAGNOSIS AND CAR RENTAL.

06/01/2019
Components: STRUCTURE
Incident Date: 05/01/2019
Crash: No
Fire: No
Vehicle Identification Number: 1ZVBP8AMXE5******
Summary

RUST ON HOOD, ALREADY DOCUMENTED AT FRIENDSHIP FORD IN LENOIR, NC. THIS CAR IS TAKEN CARE OF VERY WELL WITH REGULAR WASHING AND WAXING, WE WERE ALMOST SICK TO OUR STOMACH TO FIND RUST WITH SO FEW MILES AND ON AN ALUMINUM HOOD AT THAT. WE WERE REALLY SHOCKED WHEN WE WERE TOLD IT WAS NOT COVERED BECAUSE IT WAS NOT PERFORATED. I HAVE SPOKEN TO SEVERAL PEOPLE IN THE FIELD AND THEY SAY THEY HAVE NEVER SEEN ALUMINUM PERFORATE DUE TO RUST. I HOPE FORD MOTOR CO. WILL DO THE RIGHT THING AND FIX THESE PROBLEMS THAT THEY ALREADY KNOW EXIST. MY SELF AND MANY OTHER LOYAL CUSTOMERS ARE LEFT WITH A DEFLATED FEELING TOWARD A COMPANY WE ONCE ADMIRED THE WORKMANSHIP OF AND WHERE QUALITY WAS ALWAYS JOB 1. THANK YOU FOR HEARING MY CONCERNS, [XXX] INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6).' *PM

05/01/2019
Components: STEERING
Incident Date: 04/28/2019
Crash: No
Fire: No
Vehicle Identification Number: 1ZVBP8CF4E5******
Summary

ELECTRONIC POWER STEERING FAILED WHILE VEHICLE WAS IN MOTION. VEHICLE ONLY HAS 38,000 MILES ON IT.

04/23/2019
Components: AIR BAGS
Incident Date: 01/28/2019
Crash: No
Fire: No
Vehicle Identification Number: 1ZVBP8EM6E5******
Summary

TL* TAKATA RECALL. THE CONTACT OWNS A 2014 FORD MUSTANG. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 19V001000 (AIR BAGS). THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE DEALER (SERRAMONTE FORD, 999 SERRAMONTE BLVD, COLMA, CA 94014, (650)-288-1477) WAS CONTACTED AND CONFIRMED THAT THE PARTS WERE NOT AVAILABLE FOR THE RECALL REMEDY. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE AND CONFIRMED THAT THE PARTS WERE NOT AVAILABLE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.

04/10/2019
Components: AIR BAGS
Incident Date: 04/11/2018
Crash: No
Fire: No
Vehicle Identification Number: 1ZVBP8AM5E5******
Summary

TL* THE CONTACT OWNS A 2014 FORD MUSTANG. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 19V001000 (AIR BAGS). THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. LONDONBERRY FORD (33 NASHUA RD, LONDONDERRY, NH 03053, (603) 434-4141) WAS CONTACTED AND CONFIRMED THAT THE PARTS WERE NOT AVAILABLE FOR THE RECALL REMEDY. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE AND WAS NOT ABLE TO CONFIRM WHEN THE PARTS WERE TO BECOME AVAILABLE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. PARTS DISTRIBUTION DISCONNECT.

04/01/2019
Components: STEERING
Incident Date: 03/29/2019
Crash: No
Fire: No
Vehicle Identification Number: 1ZVB8EM2E52******
Summary

THE BOLT ON OUR 2014 MUSTANG'S STEERING COLUMN (INSIDE BY THE FIRE WALL) CAME LOOSE AND FELL OUT CAUSING THE STEERING WHEEL TO SPIN FREELY. FORTUNATELY THIS HAPPENED IN A PARKING LOT WHERE THE CAR COULD COAST INTO A PARKING SPACE AND NOT AT HIGHWAY SPEEDS. THE CAR WAS TOWED TO THE LOCAL FORD DEALER WHERE THEY ARE REPLACING THE BOLT.

03/30/2019
Components: AIR BAGS
Incident Date: 03/30/2019
Crash: No
Fire: No
Vehicle Identification Number: 1ZVBP8CF2E5******
Summary

TAKATA RECALL I HAVE RECEIVED NUMEROUS RECALL NOTICES FOR THIS VEHICLE, BUT I HAVEN'T OWNED OR LEASED THIS VEHICLE FOR 5 YEARS. I CALLED FORD MOTOR COMPANY TO REQUEST THAT THEY REDIRECT THE RECALL NOTICE TO THE CURRENT OWNER BUT THEY SAID THEY WERE UNABLE TO DO SO. PART OF THE EXCUSE I WAS GIVEN WAS THAT FORD DOESN'T SEND OUT THE NOTICES, THEY SUBCONTRACT THIS TO ANOTHER ENTITY. I DON'T KNOW WHO THE CURRENT OWNER IS. I WAS THE ORIGINAL LESSEE OF THE VEHICLE WHEN I WAS AN EMPLOYEE OF FORD MOTOR COMPANY AND THIS WAS PART OF THE MANAGEMENT LEASE VEHICLE PROGRAM. ALL REGISTRATION OF THE VEHICLE WAS HANDLED BY THEM, FOR THIS AND ALL THE OTHER VEHICLES THAT I LEASED FROM THEM AS PART OF THIS PROGRAM. THIS VEHICLE WAS RETURNED TO FORD AT THE END OF THE LEASE AND THEY THEN DISPOSITIONED IT, EITHER THROUGH RESALE OR OTHER RESULT. MY COMPLAINT IS THAT FORD KNOWINGLY IS NOT INFORMING THE CORRECT OWNER/LESSEE OF THIS VEHICLE OF THE CURRENT TAKATA RECALLS. I REGRET THAT I HAVE TO FILE A COMPLAINT AGAINST FORD MOTOR COMPANY, AS A FORMER EMPLOYEE WHO RESPECTS THE COMPANY AND ITS PRODUCTS, BUT MY INTENT IS TO ENSURE THAT THE CURRENT OWNER OF THE VEHICLE IS NOTIFIED AS SOON AS POSSIBLE GIVEN THE SEVERITY OF THE ISSUE. NOTE: THE CARD THAT I RECEIVED WITH NOTICE OF THIS RECALL SAYS "DON'T PRESS YOUR LUCK!"

03/29/2019
Components: AIR BAGS
Incident Date: 10/01/2018
Crash: No
Fire: No
Vehicle Identification Number: 1ZVBP8AM9E5******
Summary

TAKATA RECALL. WAITING SEVERAL MONTHS FOR REPLACEMENT PARTS

03/18/2019
Components: AIR BAGS
Incident Date: 02/01/2019
Crash: No
Fire: No
Vehicle Identification Number: 1ZVBP8EM7E5******
Summary

19S01 RECALL. I CAN NOT GET MY CAR REPAIRED IN A REASONABLE TIME.

02/19/2019
Components: AIR BAGS
Incident Date: 02/01/2019
Crash: No
Fire: No
Vehicle Identification Number: 1ZVBP8AM4E5******
Summary

TL* THE CONTACT OWNS A 2014 FORD MUSTANG. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 19V001000 (AIR BAGS). THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. GARY YEOMANS FORD LINCOLN (1420 N TOMOKA FARMS RD, DAYTONA BEACH, FL 32124, (386) 310-2342) WAS CONTACTED AND CONFIRMED THAT THE PARTS WERE NOT AVAILABLE FOR THE RECALL REMEDY. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. PARTS DISTRIBUTION DISCONNECT.

02/19/2019
Components: AIR BAGS,UNKNOWN OR OTHER
Incident Date: 09/16/2018
Crash: No
Fire: No
Vehicle Identification Number: 1ZVBP8AM3E5******
Summary

TAKATA RECALL

02/16/2019
Components: ELECTRICAL SYSTEM,SEATS
Incident Date: 02/13/2019
Crash: No
Fire: No
Vehicle Identification Number: 1ZVBP8AM7E5******
Summary

WHILE DRIVING ON A HIGHWAY OR CITY STREET I HAVE MY SEAT WARMER ON IN MY DRIVERS SEAT AFTER A SHORT PERIOD, THE BACK OF MY SEAT GETS SO HOT THAT I CAN'T LEAN AGAINST IT. IT GOT SO HOT THAT IT BURNT THE MIDDLE OF MY SEAT. THE BURN MARK IS ABOUT THE SIZE OF A DIME.I HAVE HEARD THAT SOME CADILLAC'S HAVE CAUGHT FIRE DUE TO SEAT WARMERS.. ...*BF... *TR

02/16/2019
Components: UNKNOWN OR OTHER
Incident Date: 02/13/2019
Crash: No
Fire: No
Vehicle Identification Number: 1ZVBP8EM8E5******
Summary

WATER CLOGGED UNDER THE DRIVER'S SEAT OF FORD MUSTANG 2014 CONVERTIBLE. THE VEHICLE WAS STATIONARY PARKED IN FRONT OF HOME ALONG THE CURB FOR 15-20 DAYS AND ITS RAINY SEASON IN CALIFORNIA. A PUDDLE IS FORMED ON THE LEFT SIDE UNDER THE DRIVER'S SEAT. CAR WAS PARKED DOWNHILL SO WATER ACCUMULATED IN THE FRONT. IT'S BECAUSE OF THE WATER WHICH GETS ACCUMULATED OVERTIME IN THE LEFT/DRIVER DOOR IN SOME MODELS OF MUSTANG. OVERTIME, IT CROSSES THRESHOLD AND STARTS LEAKING INSIDE THE VEHICLE. IDEALLY, WATER SHOULD BE DRAINED AUTOMATICALLY. BUT TO REMOVE WATER FROM DOOR YOU HAVE TO REMOVE THE BLACK PLUG AT BOTTOM OF THE DOOR. AND NO WAY TO REMOVE WATER FROM INSIDE OF THE CAR. IT POTENTIALLY CAUSES SERIOUS DAMAGE TO INTERNALS OF CAR AND MOLDS. THERE HAVE BEEN NUMEROUS PEOPLE FACING THIS ISSUE AND ITS COMMON IN SOME MUSTANGS. IT'S CLEARLY A MANUFACTURING DEFECT AND VEHICLES SHOULD BE RECALLED. HTTPS://MUSTANGFORUMS.COM/FORUM/3-7L-V6-TECHNICAL-DISCUSSIONS/696287-WATER-SLOSHING-AROUND-INSIDE-DRIVER-S-DOOR.HTML

01/07/2019
Components: AIR BAGS
Incident Date: 01/07/2019
Crash: No
Fire: No
Vehicle Identification Number: 1ZVBP8M7E52******
Summary

RECALL ON DRIVERS SIDE AIR BAG. IS MY CAR AFFECTED? [XXX] INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6).

01/02/2019
Components: ENGINE
Incident Date: 10/31/2018
Crash: No
Fire: No
Vehicle Identification Number: 1ZVBP8CF0E5******
Summary

THE ENGINE HAS DEVELOPED A 'TYPE-WRITER' TICK SOUND

12/22/2018
Components: STEERING,ELECTRICAL SYSTEM,ELECTRONIC STABILITY CONTROL
Incident Date: 12/21/2018
Crash: No
Fire: No
Vehicle Identification Number: 1ZVBP8AM1E5******
Summary

TAMARA RECALL, THE TRACTION LIGHT COME ON AND OFF THE POWER STEERING FAILURE LIGHT COME ON AND MAKES A SCREECHING NOISE, AND THE POWER STEERING GETS EXTREMELY STIFF IN TURNS LIKE IT'S ABOUT TO LOCK UP. THE CAR ONLY HAS 44,000 MILES. ALL THIS HAPPENED WHILE ON A CITY STREET WHEN TURNING. IT'S THE ELECTRIC POWER STEERING/ RACK AND PINION. THERE ARE A LOT OF POST ON YOUTUBE AS WELL.

12/17/2018
Components: STEERING
Incident Date: 12/03/2018
Crash: No
Fire: No
Vehicle Identification Number: 1ZVBP8AM4E5******
Summary

TL* THE CONTACT OWNS A 2014 FORD MUSTANG. WHILE DRIVING 40 MPH, THE STEERING WHEEL INADVERTENTLY MANEUVERED TO THE RIGHT AND LEFT. THE CONTACT HAD TO MANUALLY STEER THE VEHICLE STRAIGHT AGAIN. THERE WERE NO WARNING INDICATORS ILLUMINATED. THE VEHICLE WAS TAKEN TO SAM PACK'S FIVE STAR FORD LEWISVILLE (1144 N STEMMONS FWY, LEWISVILLE, TX 75067, (469) 470-4900) FOR DIAGNOSTIC TESTING, BUT THE RESULTS WERE UNKNOWN AND THE FAILURE RECURRED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE AND DID NOT ASSIST. THE FAILURE MILEAGE WAS 40,000.

12/17/2018
Components: AIR BAGS
Incident Date: 11/15/2018
Crash: No
Fire: No
Vehicle Identification Number: 1ZVBP8AM9E5******
Summary

I PURCHASED A CAR A MONTH AGO, RIGHT AFTER I FILLED ALL PAPERWORK OUT AND WAS TO TAKE DELIVERY THE AIRBAG LIGHT WENT OFF. THEY SENT CAR TO A FORD DEALER 2 WEEKS LATER AND SAID THE PART NEEDED IS ON BACKORDER UNTIL 12/14. (I AM MAKING PAYMENTS AND INSURANCE ON CAR) THEY GAVE ME A PART NUMBER OF DR3Z1HA005HC AND CARMAX IS TELLING ME NOW THE FORD DEALER IS GIVING THEM A HARD TIME. I HAVE SEARCHED THIS PART THRU FORD AND THERE ISN'T ONE. IT'S SUPPOSED TO BE A DRIVERS SEAT AIRBAG HARNESS THAT HAS SENSORS ON IT. WHAT AM I SUPPOSED TO DO AS A CONSUMER? I WANT THIS CAR! I NEED THIS CAR! I'M PAYING FOR THIS CAR! EVERYONE IS BEING UNHELPFUL!

12/05/2018
Components: AIR BAGS
Incident Date: 11/15/2018
Crash: No
Fire: No
Vehicle Identification Number: 1ZVBP8AM9E5******
Summary

I PURCHASED THIS 2014 MUSTANG 11/15/2018, AFTER DOING THE PAPERWORK AND BEFORE I TOOK DELIVERY THE AIRBAG LIGHT CAME ON. I WAS TOLD IT'S A SENSOR IN DRIVERS SEAT AND WOULD BE A COUPLE DAYS. THEN AFTER THAT I WAS TOLD IT NEEDED TO GO INTO A FORD DEALER TO BE FIXED ON 11/28/2018. ON THIS DATE I WAS TOLD THAT IT NEEDS A HARNESS FOR THE DRIVER SEAT AIRBAG AND THAT NO DEALER HAS THE PART AND FORD HASN'T MANUFACTURED ANY. AFTER MULTIPLE CALLS I WAS ABLE TO GET A RENTAL, NOW I'M AFRAID THAT I'M NOT GOING TO GET MY CAR THAT IS REGISTERED AND INSURED AND I HAVE BEEN TOLD THRU A FORD DEALER KNOWN BY MY FAMILY THAT IT'S BACKORDERED UNTIL 3/4/2019. WHAT AM I SUPPOSED TO DO? I'M GOING TO MAKE PAYMENTS ON A CAR I OWN BUT CAN'T DRIVE AND I'M WORRIED THE RENTAL WILL GET PULLED FROM ME WHEN THEY FIND OUT HOW LONG IT WILL TAKE TO FIX MY CAR. BIG ISSUE IS THERE IS NOT ANOTHER MUSTANG LIKE IT FOR SALE ANYWHERE!!

10/31/2018
Components: AIR BAGS
Incident Date: 09/28/2018
Crash: No
Fire: No
Vehicle Identification Number: 1ZVBP8EM7E5******
Summary

TAKATA RECALL

10/31/2018
Components: AIR BAGS
Incident Date: 05/01/2016
Crash: No
Fire: No
Vehicle Identification Number: 1ZVBP8AM6E5******
Summary

"TAKATA RECALL" I RECEIVED NOTICE OF A RECALL REGARDING DANGEROUS TAKATA AIRBAGS JULY 2015. I CALLED FORD DEALERSHIPS AT LEAST THREE TIMES FROM JULY 2015 TO 2016 ASKING IF THE AIRBAGS COULD BE REPAIRED OR REPLACED AT THEIR DEALERSHIP. EACH TIME I CALLED I WAS TOLD PARTS WERE NOT AVAILABLE TO DO FIX THE PROBLEM. I RECEIVED A LETTER IN APRIL 2017 (YET DATED MAY 2016) REGARDING SAFETY RECALL 15S21 STATING THE NEWLY DESIGNED AIRBAG MODULE WOULD BE AVAILABLE IN THE FOURTH QUARTER OF THAT YEAR (2016) AND THAT FORD MOTOR COMPANY WOULD NOTIFY ME WHEN THE AIRBAG PARTS WOULD BE AVAILABLE.. I HAVE NOT HEARD FROM FORD MOTOR COMPANY SINCE THAT TIME,, I AM VERY CONCERNED ABOUT THE DANGEROUS AIRBAGS ON MY FORD MUSTANG. WHAT RECOURSE DO I HAVE REGARDING HAVING THE AIRBAG PROBLEM RESOLVED SO I CAN DRIVE MY CAR WITH SOME ASSURANCE I( OR MY PASSENGERS) WOULD NOT BE KILLED OR INJURED IN THE EVENT AIRBAGS ARE DEPLOYED. DRIVING THIS VEHICLE KNOWING THE DANGER IS LIKE DRIVING WITH A BOMB NOT KNOWING IF OR WHEN I OR MY PASSENGERS MIGHT BE KILLED.

10/28/2018
Components: AIR BAGS
Incident Date: 02/15/2017
Crash: No
Fire: No
Vehicle Identification Number: 1ZVBP8EM8E5******
Summary

RECALL TOOK OVER 4 MONTHS FOR PART AND HAD TO DRIVE 2HR EACH DIRECTION AND 2 HR WAIT

10/22/2018
Components: STEERING
Incident Date: 10/19/2018
Crash: No
Fire: No
Vehicle Identification Number: 1ZVBP8AM9E5******
Summary

WHILE MAKING A RIGHT HAND TURN THE STEERING COMPLETELY LOCKED UP. ON MY CONSOLE A MESSAGE STATING THAT I HAD A POWER STEERING ASSIST FAULT SHOWED UP. SINCE I COULD NOT TURN THE WHEEL I HAD TO STOP IMMEDIATELY SINCE IT WAS HEADING INTO THE CENTER MEDIAN. I RESTARTED THE CAR COUPLE OF TIMES BUT THE STEERING WOULD NOT BUDGE. HAD TO HAVE A TOW TRUCK PICK THE CAR UP. TOOK IT TO MY MECHANIC WHO INFORMED ME THAT THE ELECTRONIC STEERING WAS COMPLETELY LOCKED UP AND EVEN WHEN UP ON THE RACK IT WOULD NOT BUDGE. SINCE I WAS TURNING I HAD SLOWED DOWN OTHERWISE THIS COULD HAVE RESULTED IN A SERIOUS ACCIDENT SINCE I COULD NOT MOVE THE WHEEL AT ALL.

07/19/2018
Components: ELECTRICAL SYSTEM,AIR BAGS,UNKNOWN OR OTHER
Incident Date: 05/30/2018
Crash: No
Fire: No
Vehicle Identification Number: 1ZVBP8AM8E5******
Summary

TAKATA RECALL - WE HAVE RECEIVED NUMEROUS LETTERS, POSTCARD AND EMAILS ABOUT THE AIRBAG RECALL AND WE HAVE TRIED, UNSUCCESSFULLY NUMEROUS TIMES TO SET UP A DATE AND TIME FOR THE AIRBAG REPLACEMENT WITH OUR DEALERSHIP. I HAVE CALLED THE DEALERSHIP AND SPOKE TO SEVERAL PEOPLE TELLING THE ISSUES REPEATEDLY TO EACH PERSON I SPOKE TO. I WAS TRANSFERRED TO THE SERVICE MANAGER I WAS TOLD WHOM DID NOT ANSWER AND I LEFT A VERY DETAILED MESSAGE REGARDING THE REASON FOR MY CALL, THE SPECIFICS OF THE CAR AND MULTIPLE WAYS TO CONTACT MYSELF OR MY FIANCE. I HAVE HAD TO CALL SEVERAL MORE TIMES DIE TO NOT RECEIVING ANY RETURN CALL FROM ANYONE AT THE DEALERSHIP FOR OVER A MONTH. I HAVE LOOKED TO SEE IF I COULD SCHEDULE AND APPOINTMENT ONLINE AND THEY DO NOT HAVE THAT OPTION AVAILABLE. THEREFORE I HAVE HAD TO TAKE TIME AWAY FROM OTHER OBLIGATIONS TO GO TO THE DEALERSHIP TO COMPLAIN TO ATTEMPT TO HAVE THIS REMEDIED. INITIALLY THEY WERE RECEPTIVE AND NOW FOUR DAYS LATER THEY HAVE REVERTED BACK TO FAILING TO RETURN MY PHONE CALLS. I HAVE ALSO BEEN EXPERIENCING ISSUES WITH CORROSION ON THE BATTERY AND THE BATTERY WIRE CABLES SINCE I PURCHASED THE CAR. DESPITE MAKING THE DEALERSHIP AWARE OF THIS THEY HAVE FAILED TO TAKE ANY STEPS TO EVEN DETERMINE THE ISSUE. ADDITIONALLY, MY SECURITY SYSTEM ON MY CAR WAS APPARENTLY BYPASSED BY THIEVES AND I HAVE TALKED TO THE TOP BOSS OF THIS DEALERSHIP AND HE HAS INFORMED ME THAT THE SECURITY SYSTEM IS IN FACT DISABLED AND THAT WITHOUT THEM RUNNING A DIAGNOSTICS TEST ON THE CAR THEY CANNOT DETERMINE TO WHAT EXTENT THE SECURITY SYSTEM IS DAMAGED, IF IT IS REPARABLE, OR IF THERE MAY BE MORE SIGNIFICANT DAMAGE TO THE COMPUTER / ELECTRICAL SYSTEM. MY SECURITY SYSTEM HAS BEEN NON-FUNCTIONAL FOR A MONTH AT THIS POINT AND I CANNOT GET THE DEALERSHIP TO SIMPLY RETURN MY CALL TO REMEDY THIS.

07/16/2018
Components: AIR BAGS
Incident Date: 07/16/2018
Crash: No
Fire: No
Vehicle Identification Number: 1ZVBP8FF5E5******
Summary

LACK OF RESPONSE FROM THE KISTLER FORD DEALERSHIP (5555 W. CENTRAL AVE. TOLEDO, OH 43615) TO REMEDY THE TAKATA AIR BAG RECALL. FOR OVER A YEAR I HAVE BEEN ON A WAITING LIST FOR PARTS AVAILABILITY TO CONDUCT THE REPAIR... IN FACT, MY NAME WAS TAKEN OFF THE ORIGINAL WAITING LIST FOR SOME REASON; IT WAS PUT BACK ON THE LIST A FEW MONTHS AGO WHEN I VISITED THE DEALERSHIP AND INQUIRED ABOUT THE STATUS OF THE PARTS/REPAIR. IT WAS ONLY AFTER I AGAIN VISITED THE DEALERSHIP EARLIER TODAY THAT SOMEONE IN THEIR PARTS DEPARTMENT ACKNOWLEDGED THAT PARTS WERE, IN FACT, AVAILABLE AND THAT THEY WOULD CONDUCT MY REPAIR TOMORROW, 7/17/2018. I ALSO FOUND IT DISTURBING THAT WITH PARTS IN INVENTORY, I WAS TOLD THAT MY NAME WAS NUMBER SEVEN ON THEIR WAITING LIST... APPARENTLY THERE ARE SIX PEOPLE IN FRONT OF ME WAITING FOR THE SAME REPAIR. I GUESS I SHOULD BE GRATEFUL THAT I AM BEING GIVEN PREFERENTIAL TREATMENT AND JUMPING AHEAD OF THE OTHERS WHO ARE ALSO "WAITING FOR PARTS" TO CONDUCT THIS REPAIR. I ALSO FIND IT IRONIC THAT I HAVE BEEN RECEIVING REPEATED FACE BOOK NOTICES FROM FORD IMPLYING THAT I AM BEING NEGLIGENT IN NOT GETTING THIS AIRBAG REPAIR DONE... I HAVE REPLIED TO THEIR E-MAILS EXPLAINING THAT THE "BALL IS IN THEIR COURT" WAITING FOR PARTS... THOUGHT YOU MIGHT WANT TO KNOW ABOUT THE APPARENT COMMUNICATION BREAKDOWN IN THE RECALL PROCESS BETWEEN FORD CORPORATE AND THEIR DEALERS WHO APPEAR NOT TO BE TAKING THIS ISSUE VERY SERIOUSLY.

06/18/2018
Components: AIR BAGS
Incident Date: 05/05/2015
Crash: No
Fire: No
Vehicle Identification Number: 1ZVBP8AM6E5******
Summary

I AM COMPLAINING ABOUT THE RECALL FOR MY AIRBAGS IN MY FORD MUSTANG, WE HAVE BEEN TRYING TO GET A HOLD OF SOMEONE TO SCHEDULE WHEN WE CAN GET THEM REPLACED AND FIXED. WE HAVE LEFT VOICEMAILS TO HAVE THEM CALL US BACK BUT HAVE FAILED TO DO SO. THIS HAS TAKEN WAY TO LONG FOR MY AIR BAGS TO BE REPLACED THAN IT SHOULD HAVE.

05/21/2018
Components: ENGINE
Incident Date: 02/01/2018
Crash: No
Fire: No
Vehicle Identification Number: 1ZVBPHEM4E5******
Summary

TL* THE CONTACT OWNS A 2014 FORD MUSTANG. WHILE DRIVING 75 MPH, THE ENGINE STALLED WITHOUT WARNING. THE VEHICLE WAS TAKEN TO CAPITAL FORD (2805 E MILLBROOK RD, RALEIGH, NC 27604, 877-660-1721) WHERE IT WAS DIAGNOSED THAT THE ELECTRONIC THROTTLE BODY NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 60,000.

03/08/2018
Components: STRUCTURE
Incident Date: 03/08/2018
Crash: No
Fire: No
Summary

WATER CONSTANTLY LEAKS INTO BOTH REAR QUARTER PANELS. THIS WATER FREEZES IN THE WINTER CAUSING FROZEN WATER TO BANG AGAINST QUARTER PANEELS.

01/07/2018
Components: STEERING,AIR BAGS,SERVICE BRAKES
Incident Date: 12/31/2017
Crash: Yes
Fire: No
Summary

ADVANCED TRACK LIGHT KEPT COMING ON AS WELL AS TRACTION CONTROL LIGHTS THOUGH CAR WAS FINE THEN NEW YEARS EVE A DRIVER CAUSED ME TO HAVE AN ACCIDENT AND SECONDS BEFORE IMPACT MY BRAKES LOCKED UP, AND STEERING WHEEL LOCKED UP. I THEN IMPACTED AND THE FRONT PASSENGER AND DRIVER AIRBAGS DID NOT DEPLOY WHICH COULD OF KILLED ME AND MY PASSENGER AS WE WERE BOTH SEVERELY HURT FROM SLAMMING AGAINST THE STEERING WHEEL AND HIM THE DASHBOARD. THIS HAPPENED ON A CITY STREET IRVING BOLIVARD AT A SPEED OF 40MPH. CURRENTLY THE CRASH IS BEING INVESTIGATED BY MY INSURANCE COMPANY MY NAME IS [XXX] AND MY NUMBER IS [XXX]. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6). *TR

12/22/2017
Components: WHEELS
Incident Date: 12/21/2017
Crash: No
Fire: No
Vehicle Identification Number: 1ZVBP8AM2E5******
Summary

THE WHEELS ARE MACHINED IN A NON-STANDARD WAY ON THE BEAD SURFACE AND MOST REPLACEMENT TIRES CANNOT BE SEATED ON THE BEAD OF THE WHEELS. THE OEM WHEELS HAVE MACHINED SLOTS IN THEM NEAR THE BEAD SEATING AREA & THE AIR LEAKS OUT THESE SLOTS WHEN YOU ARE TRYING TO SEAT THE BEAD TO INSTALL THE NEW TIRES. THESE WHEELS ARE 18" X 8" SIZE AND CAME ON THE FP6 APPEARANCE PACKAGE WITH MY VEHICLE FROM FORD. I SPENT 2 DAYS AT TIRE STORES WAITING FOR INSTALLATION OF NEW TIRES ON MY CAR. SEVERAL BRANDS OF TIRES WERE TRIED AND MOST WON'T SEAT ON THE BEAD OF THESE WHEELS. ALL OF THE TIRES TRIED ARE THE STOCK OEM SIZE OF 235/50R18. IT APPEARS THAT FORD CHOOSE TO LIGHTEN THE WHEELS BY MACHINING THESE SLOTS IN THEM, BUT THE DOWNSIDE IS THAT YOU CANNOT REPLACE THE TIRES SINCE MOST BRANDS WON'T SEAT ON THE BEAD WHEN BEING INSTALLED. AFTER TRYING SEVERAL SETS OF TIRES, THE TIRE STORE WAS FINALLY ABLE TO GET ONE INSTALLED, BUT IT COST ABOUT TWICE WHAT I PLANNED TO SPEND ON THE NEW TIRES.

11/14/2017
Components: AIR BAGS
Incident Date: 01/06/2017
Crash: No
Fire: No
Vehicle Identification Number: 1ZVBP8AM5E5******
Summary

" TAKATA RECALL '

11/13/2017
Components: STRUCTURE
Incident Date: 04/01/2017
Crash: No
Fire: No
Vehicle Identification Number: 1ZVBP8EM2E5******
Summary

THERE IS A LARGE AMOUNT OF WATER SLOSHING AROUND IN THE REAR PORTION OF THIS CAR. IT IS A CONVERTIBLE AND IT HAS ACCUMULATED WATER IN THE WELL WHERE THE CONVERTIBLE TOP GOES WHEN IT HAS BEEN LOWERED. SOME OF THIS WATER HAS MIGRATED INTO THE REAR SEAT AREA AND THE CARPET HAS BEEN SOAKING WET. THIS WATER DOES NOT DRAIN OUT AND IT CAN BE HEARD SLOSHING AROUND WHEN THE BRAKES ARE APPLIED.

11/03/2017
Components: STEERING
Incident Date: 10/16/2017
Crash: No
Fire: No
Summary

3 YEAR OLD VEHICLE WITH LESS THAN 20,000 MILES SERVICE ADVANCE TRAC LIGHT COMES ON AND POWER STEERING IS LOST. TOOK TO DEALERSHIP WAS TOLD IT WAS BATTERY COST ALMOST $300. TOOK HOME NEXT MORNING SAME THING HAPPENS. SERVICE ADVANCE TRAC AND NO POWER STEERING. TOOL BACK TO DEALER AND TOLD ITS STEERING WHEEL GEAR GOING TO COST $1700. REALLY??!! IN A CAR 3 YEARS OLD WITH LESS THAN 20,000 MILES? THIS ALWAYS HAPPENS IMMEDIATELY ON STARTING THE CAR

10/26/2017
Components: AIR BAGS
Incident Date: 10/26/2017
Crash: No
Fire: No
Vehicle Identification Number: 1ZVBP8JZ5E5******
Summary

TAKATA RECALL, I RECEIVED THIS RECALL NOTICE MARCH 2017 AND CALLED TO SET UP AN APPOINTED TO HAVE THIS ISSUE ADDRESSED AND TO DATE I HAVEN'T HEARD FROM THE DEALERSHIP. 10-26-2017. I HAVE CALLED THE DEALERSHIP THREE TIMES AND ONE SAID THEY HAD LOST MY INFORMATION AND I GAVE IT TO THEM AGAIN. I ALSO CALLED FORD. I HAVEN'T HEARD ANYTHING SINCE.

10/24/2017
Components: AIR BAGS,UNKNOWN OR OTHER
Incident Date: 01/01/2016
Crash: No
Fire: No
Vehicle Identification Number: 1ZVBP8EM0E5******
Summary

TAKATA RECALL I HAVE CALLED THE LOCAL DEALERSHIP TO GET THE AIR BAGS REPLACED AND THEY HAVE PUT ME OFF FOR OVER 2-YEARS. THEY HAVE STATED PARTS HAVE NOT BEEN RECEIVED FOR MY AUTO AND HAVE ADDED US TO THE LIST.

10/20/2017
Components: AIR BAGS
Incident Date: 03/25/2016
Crash: No
Fire: No
Vehicle Identification Number: 1ZVBP8EM4E5******
Summary

TL* TAKATA RECALL. THE CONTACT OWNS A 2014 FORD MUSTANG. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 15V319000 (AIR BAGS). THE PARTS TO DO THE REPAIR WERE UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. ANDY MOHR FORD LOCATED AT 2713 E MAIN ST, PLAINFIELD, IN 46168, CONFIRMED THAT THE PARTS WERE NOT AVAILABLE FOR THE RECALL REMEDY. THE MANUFACTURER WAS NOT MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. PARTS DISTRIBUTION DISCONNECT.

10/02/2017
Components: STEERING
Incident Date: 09/21/2017
Crash: No
Fire: No
Vehicle Identification Number: 1ZVBP8CFXE5******
Summary

TL* THE CONTACT OWNS A 2014 FORD MUSTANG. WHILE DRIVING 20 MPH, THE POWER STEERING ABILITY FAILED. THE CONTACT STATED THAT THE POWER STEERING ABILITY WOULD COME AND GO AND THE ACCUTRAX SERVICE WARNING INDICATOR ILLUMINATED. THE VEHICLE WAS TAKEN TO FAMILY FORD-LINCOLN (909 PIKE ST, MARIETTA, OH 45750 (740) 373-3431) WHERE IT WAS DIAGNOSED THAT THE POWER STEERING BOX NEEDED REPLACEMENT. THE CONTACT MENTIONED THAT NO REASON WAS GIVEN AS TO WHY THE POWER STEERING BOX NEEDED REPLACEMENT. THE VEHICLE WAS NOT REPAIRED. WHEN THE CONTACT ARRIVED HOME, HE FOUND WATER IN THE CONNECTOR PINS WITH THE POWER STEERING BOX, AND THE PINS WERE CORRODED. THE MANUFACTURER WAS NOTIFIED, BUT DID NOT ASSIST. THE FAILURE MILEAGE WAS APPROXIMATELY 21,600. *BF CONSUMER STATED ELECTRICAL STEERING BOX, POSITIVE AND NEGATIVE TERMINAL PLUG HAD WATER IN IT AND THE MALE TERMINAL; SPADE IS CORRODED CAUSING LOSS OF STEERING. UPDATED 7/24/18*JB *TR

09/25/2017
Components: AIR BAGS
Incident Date: 05/01/2015
Crash: Yes
Fire: No
Vehicle Identification Number: 1ZVBP8EM4E5******
Summary

TAKATA RECALL - IN MAY 2015, MY CLIENT RECEIVED A NHTSA RECALL 15V319 FOR THE AIRBAG AND BROUGHT HER VEHICLE TO A LOCAL FORD DEALERSHIP TO COMPLY WITH THE RECALL NOTICE. AT THAT TIME, SHE WAS ADVISED THAT THE REPLACEMENT AIRBAG WASN'T AVAILABLE AND THEY DID NOT HAVE A TIME AS TO WHEN IT WOULD BE AVAILABLE. ON AUGUST 22, 2016, MY CLIENT WAS DRIVING HER 2014 FORD MUSTANG WHEN SHE REAR-ENDED A VEHICLE. UPON IMPACT, THE AIRBAG DEPLOYED AND CAUSED PAINFUL LACERATIONS, ABRASIONS AND BURNS RELATED TO THE INFLATOR'S EXPLODING METAL FRAGMENTS. MY CLIENT TOOK HER VEHICLE TO THE LOCAL FORD DEALERSHIP FOR REPAIRS AND WAS TOLD THAT THE AIRBAG WAS STILL NOT AVAILABLE AND HER VEHICLE COULD NOT BE REPAIRED. THE LOCAL FORD DEALERSHIP DID NOT OFFER HER ALTERNATE VEHICLE TRANSPORTATION. SHE HAD TO PURCHASE ANOTHER VEHICLE AND CONTINUE PAYING ON THE MUSTANG ENDURING 2 CAR PAYMENTS AND INSURANCE. HER VEHICLE WAS REPAIRED IN MARCH, 2017.

09/22/2017
Components: POWER TRAIN,UNKNOWN OR OTHER
Incident Date: 09/20/2017
Crash: No
Fire: No
Vehicle Identification Number: 1ZVBP8CF5E5******
Summary

AIR CONDITIONER CLUTCH CATASTROPHICALLY FAILED AT 52000 MILES. THIS CREATES A VISIBILITY PROBLEM WHEN THE INTERIOR WINDSHIELD IS FOGGED UP AS IT CANNOT BE PROPERLY DEFOGGED WHILE DRIVING. THIS IS THE SECOND MAJOR COMPONENT TO FAILURE ON THIS VEHICLE IN 5 WEEKS, AS THE WATER PUMP WENT OUT AUGUST 10TH WHILE DRIVING AND DUMPED ALL THE COOLANT, QUICKLY OVERHEATING THE MOTOR.

09/13/2017
Components: SERVICE BRAKES
Incident Date: 09/02/2017
Crash: No
Fire: No
Vehicle Identification Number: 1ZVBP8AM4E5******
Summary

E BRAKE RUBBING ON METAL PLATE THE HOLDS IT UP AND REMOVED MOST OF THE COVERING FORD INSTALLED FROM THE FACTORY, RISK OF CUTTING THE CORD. MECHANIC NOTICED IT WHEN REPLACING MY BRAKES. CAR IS 3 YEARS OLD WITH 87K MILES.

09/03/2017
Components: UNKNOWN OR OTHER
Incident Date: 08/22/2017
Crash: No
Fire: No
Vehicle Identification Number: 1ZVBP8AM5E5******
Summary

THE EVAP TO THE AIR CONDITIONING SYSTEM STOPPED WORKING AT 47,000. THE REPAIR IS 1,200 DOLLARS AND SEEMS TO BE A DEFECTIVE. THE LACK OF AIR CONDITIONING CAUSES POOR VISIBILITY DURING RAINY CONDITIONS.

08/19/2017
Components: ENGINE,FUEL/PROPULSION SYSTEM
Incident Date: 08/19/2017
Crash: No
Fire: No
Vehicle Identification Number: 1ZVBP8AM5E5******
Summary

LIMP MODE- MY MUSTANG ABOUT A FEW MONTHS AGO WHEN IN TO LIMP MODE. I WAS DRIVING DOWN THE HIGHWAY AT AROUND 70 WHEN I LOST ALL POWER TO MY CAR AND THE WRENCH LIGHT CAME ON. I WAS ABLE TO GET OFF THE FREEWAY AND SHUT MY CAR DOWN FOR ABOUT 5 MINUTES. AFTER MY CAR STARTED AND I WENT ON MY WAY. I DID SOME RESEARCH AND FOUND IT COULD BE THE ETB (ELECTRICAL THROTTLE BODY) IT HAS BEEN FIND UNTIL THIS WEEKEND. TODAY I HAD TO RESET MY VEHICLE 6 TIMES DURING A FEW HOUR RUNNING AROUND. THE LAST TIME MY VEHICLE JUST THREW A CODE. I DO NOT WANT TO DRIVE IT BECAUSE I AM AFRAID THAT I MIGHT CAUSE MORE DAMAGE THEN WHAT IT COULD. FORD SAID UNLESS IT IS A FULL RECALL I WOULD HAVE TO PAY FOR IT. I HAVE FOUND OTHER TPS AND A LAW SUE ABOUT THIS FOR ALL YEARS BUT MINE. THE PART IS ABOUT 350-450 PLUS LABOR.

08/11/2017
Components: UNKNOWN OR OTHER,ELECTRONIC STABILITY CONTROL,SERVICE BRAKES
Incident Date: 08/11/2017
Crash: No
Fire: No
Vehicle Identification Number: 1ZVBP8AMXE5******
Summary

THE VEHICLE HAS UNDER 7,500 MILES AND A SERVICE ADVANCETRAC WARNING JUST CAME UP ON MY COMMUTE TO WORK THIS MORNING. WAS DRIVING ON A NICE ROAD IN DOWNTOWN RIVERSIDE AND HAD NO IMPACT OR OTHER EVENTS PRIOR TO THE LIGHT TURNING ON. THE VEHICLE'S BRAKING IS NOT APPARENTLY INHIBITED. FORD STATES THAT THIS IS OUT OF WARRANTY.

07/25/2017
Components: AIR BAGS
Incident Date: 02/05/2016
Crash: Yes
Fire: No
Vehicle Identification Number: 1ZVBP8AM8E5******
Summary

TAKATA RECALL- I WAS IN A CAR ACCIDENT IN WHICH ANOTHER DRIVER DID AN ILLEGAL UTURN IN FRONT OF ME AND I T-BONED THEM. THE BULK OF THE DAMAGE WAS ON THE PASSENGER SIDE. THE DRIVERS SIDE AIRBAG DEPLOYED WITH SUCH INTENSITY THAT IT BROKE MY ARM AND DISLOCATED MY ELBOW. I ACCUMULATED OF $160K IN MEDICAL BILLS THAT I ULTIMATELY HAD TO REIMBURSE MY HEALTH INSURANCE COMPANY BECAUSE THE OTHER DRIVERS INSURANCE WAS MINIMAL. I DID NOT RECEIVE A RECALL NOTICE UNTIL MONTHS AFTER THE ACCIDENT. I LIVE IN THE SOUTH WHERE THE HUMIDITY IS GREAT AND ACCORDING TO THE CLASS ACTION IT CAUSED THEM TO DEPLOY WITH GREAT PRESSURE. I CONTACTED THE CLASS ACTION PEOPLE AND THEY SAID MY VIN WAS NOT INCLUDED IN THE RECALL AND IT CLEARLY IS.

07/25/2017
Components: ELECTRICAL SYSTEM,AIR BAGS,ENGINE
Incident Date: 08/01/2014
Crash: No
Fire: No
Vehicle Identification Number: 1ZVBP8AM6E5******
Summary

TAKATA RECALL - THIS 2014 MUSTANG HAS APPROXIMATELY 22700 MILES AND HAS BEEN SUBJECT TO THE TAKATA AIRBAG RECALL FOR APPROXIMATELY TWO YEARS. THOUGH FORD HAS NOTIFIED ME THAT AIRBAGS ARE AVAILABLE, I CANNOT GET A DEALER (I'VE BEEN TO TWO) TO INSTALL THE AIRBAG. ADDITIONALLY, THE CAR HAS AN ELECTRICAL FAULT IN THE ENGINE MANAGEMENT SYSTEM THAT HAS BEEN NOTED SINCE THE CAR HAD 5000 MILES ON IT. DESPITE MORE THAN FIVE TRIPS TO THE DEALER AND MORE THAN 28 DAYS IN THE SHOP, THE CAR IS STILL UNREPAIRED. THE FORD ENGINEER'S LATEST SPECULATION AS TO THE CAUSE IS A SOFTWARE PROBLEM, WHICH HE ACKNOWLEDGED COULD AFFECT ALL SYSTEMS, INCLUDING BRAKES, THROTTLE CONTROL, LIGHTING, AND THE AIRBAGS TO NAME A FEW. BBB'S AUTOLINE ARBITRATOR AGREED THAT THE CAR IS UNSAFE TO DRIVE AND ORDERED FORD TO REPURCHASE THE VEHICLE. HOWEVER, FORD DID NOT DO SO WITHIN THE ALLOTTED TIME DUE TO FRIVOLOUS DOCUMENT REQUESTS THAT DELAYED THE PROCESS, AND THEIR REFUSAL TO INSPECT THE CAR ON SITE OR PICK THE CAR UP WITH A WRECKER AT A REASONABLE TIME. THEY INSISTED THAT I DRIVE THE CAR, WHICH I NOW REFUSE TO DO SO. THERE ARE OTHER DOCUMENTS AVAILABLE, THESE ARE THE PRIMARY DOCUMENTS RELATED TO THE CLAIM.

07/19/2017
Components: AIR BAGS
Incident Date: 03/24/2017
Crash: Yes
Fire: No
Vehicle Identification Number: 1ZVBP8AM5E5******
Summary

TL* TAKATA RECALL. THE CONTACT OWNS A 2014 FORD MUSTANG. THE CONTACT STATED THAT WHILE DRIVING AT APPROXIMATELY 65 MPH, THE CONTACT CRASHED INTO A DEER ON THE SIDE OF THE ROAD. THE AIR BAGS FAILED TO DEPLOY. THE CONTACT DID NOT SUSTAIN INJURIES. A POLICE REPORT WAS FILED. IN ADDITION, THE CONTACT STATED THAT THERE WAS SEVERE DAMAGE TO THE FRONT END OF THE VEHICLE. THE VEHICLE WAS TOWED TO GATORLAND COLLISION CENTER. THEN TAKEN TO BUCHHOLZ PAINT AND AUTOBODY FOR THE REPAIR WHERE THE RADIATOR SUPPORTS AND THE FENDER APRON WERE REPLACED. THE VEHICLE WAS REPAIRED. THE CONTACT RECEIVED A RECALL NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 15V319000 ( AIR BAGS) AND HAD TAKEN THE VEHICLE TO PARKS FORD DEALER, LOCATED ON 3333 N MAIN ST, GAINESVILLE FL 32609, WHERE THEY HAD INFORMED THE CONTACT THAT THE VEHICLE WAS REPAIRED. THE CONTACT HOWEVER RECEIVED SEVERAL EMAILS AND MAIL NOTIFICATIONS FROM FORD MANUFACTURER TO TAKE THE VEHICLE IN FOR THE RECALL SERVICED. THE CONTACT STATED THAT MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE AND INFORMED THE CONTACT THAT THE REPAIR WAS DONE. THE APPROXIMATE FAILURE MILEAGE WAS 51,000. VIN TOOLS CONFIRMS PART NOT AVAILABLE.

07/12/2017
Components: AIR BAGS
Incident Date: 03/02/2015
Crash: No
Fire: No
Vehicle Identification Number: 1ZVBP8AM0E5******
Summary

I WAS TOLD MY CAR HAD A RECALL ON THE AIRBAGS WHEN I WAS THINKING OF PURCHASING. I WAS TOLD THEY WOULD BE REPLACED FREE OF CHARGE AS SOON AS THE PARTS CAME IN. THAT WAS 2 YEARS AGO. EVERY TIME I GO TO HAVE MAINTENANCE DONE I ASK ABOUT THIS RECALL AND WHEN CAN I EXPECT IT TO BE DONE....HOPEFULLY BEFORE IT KILLS ME!!! I LIVE IN ALPHARETTA, GA AND THE TRAFFIC IS AS BAD AS EVERYONE SAYS. ACCIDENTS HAPPEN ALL THE TIME. I WOULD HATE THAT MY DEATH OCCURRED BECAUSE FORD DIDN'T REPLACE FAULTY PARTS.

07/11/2017
Components: AIR BAGS
Incident Date: 05/27/2015
Crash: No
Fire: No
Summary

TAKATA RECALL ON AIRBAGS. EACH TIME I HAVE CONTACTED A DEALERSHIP, I'VE BEEN TOLD THE AIRBAGS ARE ON BACKORDER AND MY CAR AIRBAGS CANNOT BE REPAIRED. THE RECALL DATE WAS MAY 27, 2015 - TWO YEARS AGO! MY CAR IS NOT SAFE TO DRIVE!

07/09/2017
Components: ELECTRONIC STABILITY CONTROL,SERVICE BRAKES
Incident Date: 07/07/2017
Crash: No
Fire: No
Vehicle Identification Number: 1ZVBP8EM0E5******
Summary

AT STARTUP, WHILE LEAVING THE NEIGHBORHOOD A DRY CLEAR DAY (NO RAPID ACCELERATION) , EXPERIENCES A LOSS OF POWER. TRACTION CONTROL LIGHT COMES ON. WHEN BRAKES APPLIED, GRINDING SOUND OCCURS THEN NORMAL DRIVING RESUMES AND LIGHT TURNS OFF. FIRST OCCURRED 2 YEARS AGO. SINCE BRAKES ROTORS CHANGED, STILL OCCURS, MUCH MORE OFTEN NOW, ON DATE INDICATED, HAPPENED 3 TIMES WITHIN 1/4 MILE, LESS THAN 1 MILE TOTAL DRIVE.

06/29/2017
Components: POWER TRAIN
Incident Date: 12/02/2016
Crash: No
Fire: No
Vehicle Identification Number: 1ZVBP8CF1E5******
Summary

HAVING REAR END WHINNING NOISE, FORD WORKED ON REAR END COMPONENTS 6 TIMES NOW. THE LAST REPAIR THEY DID THE REPLACED HOUSING AND CARRIER- PRETTY MUCH BRAND NEW REAR END. I'M STILL HAVING REAR END NOISE AND THEY REFUSE ME OF ANY FURTHER REPAIRS. VEHICLE IS IN MOTION WHEN I HEAR THIS NOISE ONLY WHEN ACCELERATING, AS SOON AS I TAKE MY FOOT OFF THE GAS IT STOPS. I HAVE A LONG HISTORY OF THIS PROBLEM WITH THEM IN FORDS RECORDS.

06/08/2017
Components: AIR BAGS
Incident Date: 06/28/2015
Crash: No
Fire: No
Summary

TL* TAKATA RECALL. THE CONTACT OWNS A 2014 FORD MUSTANG. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 15V319000 (AIR BAGS). THE PART TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT CALLED A LOCAL DEALER (JOE COOPER FORD 3400 S SHERIDAN RD, TULSA OK) WHO STATED THAT THE RECALL REMEDY PARTS WERE NOT AVAILABLE. THE MANUFACTURER WAS NOT MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. THE VIN WAS NOT AVAILABLE.

06/08/2017
Components: POWER TRAIN
Incident Date: 06/08/2017
Crash: No
Fire: No
Vehicle Identification Number: 1ZVBP8CF0E5******
Summary

I WAS DRIVING USING THE TECTONIC SHIFTING ON MY AUTOMATIC V8 MUSTANG AND I WAS COMING TO A STOP AND LOWERING THE GEARS MY CAR STARTED ACCELERATING ON ITS OWN AND IT WAS VERY DIFFICULT TO STOP. MY FOOT WAS NOT ON THE GAS AND IT WAS GOING, INCREASED SPEED UNEXPECTEDLY.

06/05/2017
Components: STEERING
Incident Date: 06/05/2017
Crash: No
Fire: No
Vehicle Identification Number: 1ZVBP8CF0E5******
Summary

THIS IS A SAFETY RECALL ISSUE LOOSING POWER STEERING IN MY MUSTANG WHILE DRIVING. AFTER FURTHER RESEARCH ON THIS PROBLEM FORD DOES HAVE LOTS OF RECALLS ON THIS PROBLEM. BUT DIDN'T FIND MY YEAR 2014 FOR A RECALL. THE PROBLEM IS I DID LOOSE MY POWER STEERING WHILE DRIVING AND THIS IS UNSAFE SINCE I DO DRIVE MY CAR FAST. MY DEFAULT LIGHT OR WARNING LIGHT DID COME ON AS I PULLED OVER AND FOUND IT HARD TO STEER MY VEHICLE. THIS IS THE FIRST TIME MY CAR HAS DONE THIS AND WILL MONITOR THE PROBLEM. I TRIED TO RESTART THE CAR MY TURNING THE KEY OFF AND ON A FEW TIMES BUT DID NOT FIX THE PROBLEM. SO I RESET THE SYSTEM BY DISCONNECTING THE BATTERY CABLES AND THAT DID FIX THE PROBLEM AND GOT BACK MY POWER STEERING ON MY MUSTANG. THERE IS NO POWER STEERING PUMP ON THIS CAR AS THE RACK PINION IS CONTROLLING THE POWER STEERING.

05/22/2017
Components: AIR BAGS
Incident Date: 05/28/2015
Crash: No
Fire: No
Vehicle Identification Number: 1ZVBP8EM3E3******
Summary

TL* TAKATA RECALL. THE CONTACT OWNS A 2014 FORD MUSTANG. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 15V319000 (AIR BAGS). THE PARTS TO DO THE REPAIR WERE UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE DEALER CONFIRMED THAT THE PARTS WERE NOT AVAILABLE FOR THE RECALL REMEDY. THE MANUFACTURER WAS NOT MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. PARTS DISTRIBUTION DISCONNECT.

05/17/2017
Components: STEERING
Incident Date: 05/17/2017
Crash: No
Fire: No
Vehicle Identification Number: 1ZVBP8AM1E5******
Summary

TL* THE CONTACT OWNS A 2014 FORD MUSTANG. WHILE DRIVING APPROXIMATELY 5 MPH AND ATTEMPTING TO TURN LEFT, THE VEHICLE'S STEERING ABILITY SEIZED AND THE VEHICLE DROVE STRAIGHT FORWARD INTO AN EMBANKMENT. THE CONTACT IMMEDIATELY SHIFTED INTO REVERSE AND NOTICED THAT THE POWER STEERING ASSIST FAULT MESSAGE APPEARED. THE CONTACT DROVE THE VEHICLE TO THE CONTACT'S RESIDENCE. THE VEHICLE WAS NOT DIAGNOSED BY A DEALER OR INDEPENDENT MECHANIC. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE VEHICLE WAS NOT REPAIRED. THE APPROXIMATE FAILURE MILEAGE WAS 24,000.

05/11/2017
Components: VISIBILITY/WIPER
Incident Date: 05/11/2017
Crash: No
Fire: No
Vehicle Identification Number: 1ZVBP8CF5E5******
Summary

THE REAR VIEW MIRROR IN MY MUSTANG VIBRATES ON ANY ROAD WITH IMPERFECTIONS SO THAT YOU CANNOT DISTINGUISH WHAT TYPE A VEHICLE IS BEHIND YOU. I HAVE HAD IT REPLACED UNDER WARRANTY, BUT THE NEW ONE DOES THE SAME. THIS ISSUE IS ON A MAJORITY OF MUSTANGS, ACCORDING TO FORUMS, AND I BELIEVE IT IS A SAFETY ISSUE IF YOU CANNOT DISTINGUISH IF THERE IS A SAFETY VEHICLE BEHIND YOU.

05/03/2017
Components: AIR BAGS
Incident Date: 05/27/2015
Crash: No
Fire: No
Vehicle Identification Number: 1ZVBP8AM0E5******
Summary

TL* TAKATA RECALL. THE CONTACT OWNS A 2014 FORD MUSTANG. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 15V319000 (AIR BAGS); HOWEVER, THE PARTS TO DO THE REPAIR WERE UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE DEALER CONFIRMED THAT THE PARTS WERE NOT AVAILABLE FOR THE RECALL REMEDY. THE MANUFACTURER WAS NOT MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE. UPDATED 06/27/17 *BF *AS

04/25/2017
Components: AIR BAGS
Incident Date: 04/15/2016
Crash: No
Fire: No
Vehicle Identification Number: 1ZVBP8AM8E5******
Summary

TL* TAKATA RECALL. THE CONTACT OWNS A 2014 FORD MUSTANG. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 15V319000 (AIR BAGS). THE PART TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS NOT MADE AWARE OF THE ISSUE. THE CONTACT SPOKE TO A DEALER WHO STATED THAT THE PARTS WERE AVAILABLE AND SCHEDULED AN APPOINTMENT FOR THE CONTACT, BUT LATER STATED THAT THE PARTS WERE NOT AVAILABLE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.

04/24/2017
Components: AIR BAGS
Incident Date: 04/24/2017
Crash: No
Fire: No
Vehicle Identification Number: 1ZVBP8AM8E5******
Summary

I'VE HAD SEVERAL RECALL MAILINGS TO TELL ME THAT AN AIRBAG IS AVAILABLE TO REPLACE, ITS DANGEROUS TO DRIVE THE CAR, AND WHEN I CALL THE DEALER, HE SAYS THEY HAVE NO PARTS AND THEY DON'T KNOW WHY I KEEP GETTING THE NOTICE TO TAKE IT IN THAT PARTS ARE AVAILABLE.

04/24/2017
Components: AIR BAGS
Incident Date: 05/15/2015
Crash: No
Fire: No
Vehicle Identification Number: 1ZVBP8EM1E5******
Summary

TAKATA RECALL - WHEN I LOOKED UP THE RECALL FOR MY VEHICLE I READ THE FOLLOWING STATEMENT -"IF THE MANUFACTURER HAS FAILED OR IS UNABLE TO REMEDY THIS SAFETY RECALL FOR YOUR VEHICLE IN A TIMELY MANNER, PLEASE CONTACT THE NHTSA VEHICLE SAFETY HOTLINE AT: 1-888-327-4236 OR TTY: 1-800-424-9153 OR FILE AN ONLINE COMPLAINT WITH NHTSA." I AM NOTIFYING YOU NOW TO COMPLAIN THAT THE REPAIR HAS NOT BEEN DONE IN A TIMELY MANNER, NOW 2 YEARS INTO THE RECALL. WHEN WILL IT BE RESOLVED AND WHAT IS THE NHTSA DOING ABOUT IT?

04/12/2017
Components: AIR BAGS
Incident Date: 05/27/2015
Crash: No
Fire: No
Vehicle Identification Number: 1ZVBP8AM2E5******
Summary

TAKATA RECALL - ACCORDING TO THE NHTSA.GOV WEBSITE, "IN THE SUBJECT VEHICLES, CONTINUED EXPOSURE TO HIGH LEVELS OF ABSOLUTE HUMIDITY MAY CAUSE THE DRIVER AIRBAG INFLATOR HOUSING TO RUPTURE IF THE VEHICLE IS INVOLVED IN A CRASH WHERE THE SUPPLEMENTAL FRONT AIRBAGS ARE DESIGNED TO DEPLOY." ... SINCE THIS RECALL WAS ISSUED ON 05/27/2015 AND THE REMEDY IS NOT YET AVAILABLE, THIS PROBLEM HAS NOT BEEN ADDRESSED IN A TIMELY MANNER (2 YEARS NEXT MONTH)! MY WIFE AND I ARE EXTREMELY CONCERNED ABOUT THE SAFETY OF OUR SON DRIVING THIS VEHICLE (AGE 18). THIS IS ESPECIALLY TRUE BECAUSE WE LIVE IN THE HOUSTON AREA AND THERE IS A HIGH LEVEL OF HUMIDITY HERE IN THIS ENVIRONMENT. I WANT FORD TO ADDRESS THIS ISSUE ASAP!

03/29/2017
Components: AIR BAGS
Incident Date: 03/13/2017
Crash: No
Fire: No
Vehicle Identification Number: 1ZVBP8AM7E5******
Summary

TAKATA RECALL: I JUST PURCHASED THIS MUSTANG FROM A MOSES DEALERSHIP IN TOWN, THEY DID NOT MAKE ME AWARE OF THE RECALL. WHEN I CALLED ANOTHER DEALERSHIP'S SERVICE DEPT FOR ASSISTANCE, THEY STATED THAT FORD WILL NOT LET THEM ORDER THE REPLACEMENT PART, THAT FORD ONLY SENDS A LIMITED NUMBER OF THE PART TO DEALERS AND WILL NOT TELL THEM HOW MANY THEY WILL RECEIVE OR WHEN THEY WILL RECEIVE THEM. THEY ADDED ME TO THEIR WAITING LIST. THIS RECALL COULD CAUSE SERIOUS INJURY OR DEATH AND I'M JUST SUPPOSE TO DRIVE MY CAR LIKE THERE'S NOTHING TO WORRY ABOUT? PLEASE ADVISE ON HOW I SHOULD PROCEED. THE RECALL WAS ISSUED IN 2015, ONE WOULD THINK A DEALERSHIP WOULD BE MADE TO REPLACE THAT PART BEFORE SELLING THE VEHICLE TO SOMEONE.

03/28/2017
Components: AIR BAGS
Incident Date: 06/30/2015
Crash: No
Fire: No
Vehicle Identification Number: 1ZVBP8CF3E5******
Summary

TL* THE CONTACT OWNS A 2014 FORD MUSTANG. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 15V1319000 (AIR BAGS) HOWEVER THE PART TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.

03/26/2017
Components: AIR BAGS
Incident Date: 03/15/2017
Crash: No
Fire: No
Vehicle Identification Number: 1ZVBP8AM3E5******
Summary

TAKATA RECALL

03/17/2017
Components: AIR BAGS
Incident Date: 03/15/2015
Crash: No
Fire: No
Vehicle Identification Number: 1ZVBP8CF0E5******
Summary

TL* TAKATA RECALL. THE CONTACT OWNS A 2014 FORD MUSTANG. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 15V319000 (AIR BAGS) HOWEVER, THE PART FOR THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE CONTACT HAD NOT EXPERIENCED ANY FAILURE. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE. PARTS DISTRIBUTION DISCONNECT.

03/14/2017
Components: AIR BAGS
Incident Date: 05/27/2015
Crash: No
Fire: No
Vehicle Identification Number: 1ZVBP8AM9E5******
Summary

TL* TAKATA RECALL. THE CONTACT OWNS A 2014 FORD MUSTANG. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 15V319000 (AIR BAGS); HOWEVER, THE PART TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.

02/20/2017
Components: AIR BAGS
Incident Date: 05/16/2016
Crash: No
Fire: No
Vehicle Identification Number: 1ZVBP8CF3E5******
Summary

TAKATA RECALL I WAS ORIGINALLY NOTIFIED OF THE RECALL BY LETTER FROM FORD CUSTOMER SERVICE DIVISION IN JULY OF 2015. IN MAY OF 2016 I RECEIVED ANOTHER LETTER FROM THEM INFORMING ME THAT THE REQUIRED AIRBAG MODULES WOULD BE AVAILABLE IN THE 4TH QUARTER OF 2016. SINCE THEN I HAVE INQUIRED AT THE DEALERSHIP, 5 STAR FORD IN NORTH RICHLAND HILLS, TX, ON MULTIPLE OCCASIONS AND WAS TOLD EACH TIME THAT THEY HAD NOT RECEIVED THE REQUIRED PARTS AND KNEW NOTHING FURTHER REGARDING THE MATTER. SINCE I RESIDE IN A HOT AND HUMID AREA WHICH IS SAID TO BE THE WORST ENVIRONMENT FOR POTENTIAL AIRBAG MODULE FAILURES, IT WOULD SEEM LOGICAL THAT MY AREA SHOULD BE ACCORDED A HIGH PRIORITY FOR THESE REPLACEMENT PARTS. FURTHER, OUR AREA'S TRAFFIC RANKS IT AMONG THE TOP 20 IN THE NATION FOR CONGESTION, MAKING COLLISIONS MORE LIKELY THAN IN LESS CONGESTED AREAS. ANY REASONABLE PERSON WOULD CONCLUDE THAT THOSE FACTORS SHOULD PLACE OUR AREA NEAR THE TOP IN PRIORITY FOR RECEIVING THE NEEDED PARTS. SINCE MY VEHICLE HAS NOT YET BEEN REPAIRED, APPARENTLY THOSE PARTS WENT ELSEWHERE.I AM UPSET THAT FORD HAS NOT MET THE TIMETABLE THAT THEY GAVE ME IN THEIR LETTER OF MAY 2016. BEYOND THAT, THE ABSOLUTE LACK OF ANY MEANINGFUL FURTHER COMMUNICATION FORM FORD OR THE DEALERSHIP IS A SERIOUS CONCERN. IF THE PARTS ARE AVAILABLE, WHY HAS MY VEHICLE NOT BEEN REPAIRED? WHY IS IT THAT NEITHER FORD NOR THE DEALERSHIP WILL PROVIDE ANY ADDITIONAL INFORMATION REGARDING THIS SERIOUS SAFETY RISK? AS A DRIVER WHOSE VEHICLE CONSTITUTES A RISK TO MY SAFETY EVERY TIME I DRIVE IT, I AM WORRIED. FORD SHOULD HAVE HONORED THEIR WRITTEN COMMITMENT TO REPAIR MY VEHICLE IN THE 4TH QUARTER OF 2016, OR FAILING THAT, AT LEAST HAVE LET ME KNOW WHEN I CAN EXPECT TO HAVE MY VEHICE MADE SAFE TO DRIVE.

02/14/2017
Components: STEERING,ENGINE,FUEL/PROPULSION SYSTEM
Incident Date: 02/12/2017
Crash: No
Fire: No
Vehicle Identification Number: 1ZVBP8AM7E5******
Summary

I WAS GOING TO WORK AROUND 15:45 WHEN I HAD TO ACCELARATE ON A MOUNTAIN WHILE I WAS ON THE FIFTH GEAR. I GAVE ENOUGH GAZ BUT THE ENGINE DID NOT WANT TO RESPOND. AFTER ARRIVING AT THE TOP OF THE MOUNTAIN, NOT BEING ABLE TO ACCELERATE ON THE 5TH GEAR, I DOWNSHIFTED TO THE 4TH GEAR. SAME RESULT THE ENGINE DID NOT RESPOND. THE ENGINE THEN STALLED, BATTERY LIGHT CAME UP, OIL AND ENGINE LIGHT CAME UP AFTER. THE ROAD WAS TURNING RADICALLY SO I TOLD MYSELF I WILL TRY TO STOP AFTER THE CURVE SO I WONT BE DANGEROUS TO OTHER CARS IN THE CURVE. PROBLEM IS, STEERING BOX FAILED TO FONCTION AND I ALMOST CRASHED IN A LIGHT POST. EVEN WITH MY TWO HANDS FORCING ON THE STEERING WHEEL IT WAS VERY DIFFICULT TO TURN. I CALLED FORD ROAD ASSISTANCE FOR A TOWING. IT TOOK AROUND 40 MINUTES FOR IT TO ARRIVE. FOR A 12TH FEBRUARY IN QUBEC, IT IS LONG AND COLD TO WAIT IN A CAR 40 MINUTES WITH NO HEATING. TWO DAYS LATER FORD CALLED ME TO TELL ME OIL SMELLED GAZ AND SPARKED PLUGS WERE FINISHED, FOR THEN TELLING ME THE ENGINE IS DONE DUE TO A PISTON. BECAUSE OF A MODIFICATION ON THE ENGINE (A SUPERCHARGE) I AM AWARE THE WARRANTY WILL PROBABLY NOT COVER THE ENGINE, BUT THIS SEEMS TO NOT EXPLAIN WHY THE STEERING BOX FAILED IN WHICH I ALMOST DID AN ACCIDENT.

02/12/2017
Components: AIR BAGS
Incident Date: 08/03/2015
Crash: No
Fire: No
Vehicle Identification Number: 1ZVBP8AMXE5******
Summary

I HAVE BEEN UNABLE TO DRIVE MY VEHICLE SINCE I DISCOVERED THE RECALL IN AUGUST OF 2015 AT FORDS RECOMMENDATION. I HAVE SUFFERED EXTREME FINANCIAL LOSS. I ASKED FORD TO ASSIST WITH A TRADE IN ONLY FOR THEM TO CHARGE NEGATIVE EQUITY AND TRY AND CAPITALIZE ON THE SITUATION. THEY HAVE MADE PROMISES WHICH HAVE COME AND GONE, THE LATEST PROMISED REPAIR BY 4TH QUARTER OF 2016. PLEASE HELP ME RECOVER COMPENSATION FOR MY LOSS OR MAKE THEM REPLACE MY AIRBAGS. I DON'T KNOW WHERE ELSE TO GO FOR HELP.

02/03/2017
Components: AIR BAGS
Incident Date: 02/03/2017
Crash: No
Fire: No
Vehicle Identification Number: 1ZVBP8EM3E5******
Summary

TAKATA REALL I PURCHASED THIS CAR AS A USED VEHICLE IN DEC. 2014. SHORTLY AFTER THIS I FOUND THAT THE VEHICLE HAD BEEN RECALLED. I RECEIVED THE NOTICE IN MAY 2015. THE CAR HAS NOT BEEN REPAIRED YET BECAUSE THE PART IS NOT AVAILABLE. ABOUT A WEEK AGO I RECEIVED A NOTICE FROM FORD TO SCHEDULE THE REPAIR. I MADE AN APPOINTMENT FOR TODAY AND TOOK THE VEHICLE IN. I WAS TOLD THAT THE PART IS NOT AVAILABLE. I CALLED FORD AND WAS TOLD THAT THE NOTICE WAS SENT BY MISTAKE, AND THAT MY CAR WILL HAVE TO WAIT FOR THE REPAIR. THIS IS VERY FRUSTRATING AND I THINK FORD NEEDS TO COMPENSATE THE OWNERS FOR THE DIMINISHED VALUE OF THE CAR DURING THE TIME THAT IT HAS THIS DANGEROUS AIRBAG STILL IN THE CAR FOR ALMOST TWO YEARS. VOLKSWAGEN HAD TO BUY BACK CARS THAT JUST POLLUTED THE AIR A LITTLE. FORD CAN GET AWAY WITH CARS THAT CAN KILL THE OWNERS AND HAVE DONE JUST THAT. I AM INCLUDING A SCAN OF THE NOTICE THAT FORD SENT ME. CANNOT SELL THE CAR AT LEAST NOT FOR VERY MUCH AND REALLY SHOULD NOT DRIVE IT. AT LEAST HONDA MOTOR CORPORATION OFFERS LOANER CARS FOR THEIR TAKATA AIRBAG PROBLEM CARS. FORD HAS ABSOLUTELY REFUSED TO OFFER LOANERS FOR THEIR DANGEROUS VEHICLES. I AM JUST LUCKY SO FAR THAT I HAVE NOT BEEN IN ACCIDENT THAT WILL DEPLOY THE DANGEROUS SUPPLEMENTAL RESTRAINT SYSTEM USING THE TAKATA AIRBAG WITH DEFECTIVE INFLATOR. I ALSO WORRY THAT THE OTHER AIRBAGS IN THIS CAR WILL HAVE THE SAME PROBLEM.

01/19/2017
Components: SUSPENSION
Incident Date: 10/29/2015
Crash: No
Fire: No
Vehicle Identification Number: 1ZVBP8CF9E5******
Summary

THE LOWER CONTROL ARMS IN THE FRONT END HAVE BEN REPLACED THREE TIMES DUE TO A NOISE PROBLEM WHEN GOING OVER A SPEED BUMP OR BUMP IN THE ROAD.

01/17/2017
Components: AIR BAGS
Incident Date: 10/14/2015
Crash: No
Fire: No
Summary

TL* TAKATA RECALL. THE CONTACT OWNS A 2014 FORD MUSTANG. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 15V319000 (AIR BAGS); HOWEVER, THE PART TO DO THE RECALL REPAIR WAS NOT AVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. THE VIN WAS NOT AVAILABLE.

01/17/2017
Components: AIR BAGS
Incident Date: 01/17/2017
Crash: No
Fire: No
Vehicle Identification Number: 1ZVBP8EM6E5******
Summary

I HAVE RECEIVED AN "URGENT SAFETY RECALL" NOTIFICATION THAT THE FRONT DRIVER SIDE AIRBAG INFILTRATOR HOUSING MAY RUPTURE AND DEPLY ABNORMALLY IN THE EVENT OF A CRASH WHICH COULD RESULT IN METAL FRAGMENTS STRIKING THE DRIVER OR OTHER OCCUPANTS RESULTING IN SERIOUS INJURY OR DEATH." I HAVE CALL FORD AND THEY REPORT, IN THE FACE OF A WARNING THAT THIS DEFECT MIGHT CAUSE DEATH, THAT PARTS TO REPAIR THIS ARE NOT AVAILABLE UNTIL THE 2ND QTR 2017. THE ALSO TELL MY THE YOUR AGENCY HAS SAID IT IS OK TO CONTINUE OPERATION THE VEHICLE UNTIL PARTS ARE AVAILABLE. HOW CAN I RESONSIBLY PUT MY WIFE, CHILDREN OR GRAND CHILDREN IN THE FRONT WITH THIS WARNING EXTANT? WHAT IS THE POINT OF THE NOTIFICATION IF THERE IS NO APPARENT URGENCY TO GET THE DEFECT CORRECTED. SEEMS TO ME EITHER IT IS DANGEROUS OR IT IS NOT. THIS IS WHOLLY UNACCEPTABLY.

01/17/2017
Components: AIR BAGS
Incident Date: 05/27/2015
Crash: No
Fire: No
Vehicle Identification Number: 1ZVBP8EM6E5******
Summary

TL* TAKATA RECALL. THE CONTACT OWNS A 2014 FORD MUSTANG. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 15V3190000 (AIR BAGS). THE PART TO DO THE REPAIR WAS NOT AVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.

01/10/2017
Components: AIR BAGS
Incident Date: 01/02/2017
Crash: No
Fire: No
Vehicle Identification Number: 1ZVBP8FF9E5******
Summary

TAKATA RECALL- I HAVE ASKED MY DEALERSHIP OVER AND OVER TO FIX THIS RECALL AND I GET THE SAME ANSWER THAT THE PART IS NOT AVAILABLE. THIS SHOULD BE DONE BEFORE PLACING IN NEW CARS

01/09/2017
Components: AIR BAGS,UNKNOWN OR OTHER
Incident Date: 01/08/2017
Crash: No
Fire: No
Vehicle Identification Number: 1ZVBP8EM6E5******
Summary

I HAVE NOT RECEIVED ANY INFORMATION AS TO WHEN I CAN HAVE REPAIRS DONE BY MANUFACTURER

01/08/2017
Components: AIR BAGS
Incident Date: 06/30/2014
Crash: No
Fire: No
Vehicle Identification Number: 1ZVBP8AM8E5******
Summary

TAKATA RECALL- FORD TAKING TO LONG TO REPLACE. 18 MONTHS SO FAR. I BELIEVE FORD'S EMPHASIS IS ON NEW CAR SALES AND THEY ARE DIVERTING "SAFER INFLATORS" TO NEW CAR PRODUCTION AHEAD OF REPAIRS. I FURTHER BELIEVE NHTSA IS HELPING FORD AND OTHER AUTOMAKERS GET AWAY WITH "CHOOSING" AN UNREALISTIC OPTION THAT ONLY HURTS CONSUMERS AND BENEFITS MANUFACTURERS LIKE FORD. FOR 18 MONTHS - I'VE SUFFERED LOSS OF USE AND LOSS OF VALUE AND I BLAME NHTSA FOR NOT ACTING QUICKER AND ALLOWING FORD TO GET AWAY WITH THIS FOR AN UNREASONABLE AMOUNT OF TIME.

01/07/2017
Components: AIR BAGS
Incident Date: 01/07/2017
Crash: No
Fire: No
Vehicle Identification Number: 1ZVBP8CF3E5******
Summary

TAKATA RECALL - DEALER STILL UNABLE TO PROCURE REPLACEMENT AIRBAGS TO FULFILL RECALL.

01/07/2017
Components: AIR BAGS
Incident Date: 05/15/2016
Crash: No
Fire: No
Vehicle Identification Number: 1ZVBP8CF2E5******
Summary

AIR BAG RECALL. HAVE BEEN WAITING FOR IT TO BE REPAIRED. ACCORDING TO FORD CUSTOMER SERVICE THE 2014 MUSTANG SHOULD BE REPAIRED BY END OF 2016. ACCORDING TO OUR DEALER, FORD IS SITTING ON THE PART. IT IS NOW 2017. WE HAVE RECEIVED 1 LETTER TO CALL DEALER,WE DID. DEALER IS WAITING ON FORD TO SEND PART.

01/04/2017
Components: AIR BAGS
Incident Date: 05/27/2015
Crash: No
Fire: No
Vehicle Identification Number: 1ZVBP8EM4E5******
Summary

I HAVE NOT HAD AN INCIDENT. I AM FILING THIS COMPLAINT, AS THIS VEHICLE WAS SUBJECT TO A RECALL, #15V319, ON 5-27-15 AND THE REPAIR IS STILL NOT AVAILABLE. AS OF 1-4-17, PARTS TO FIX THE RECALL ISSUE HAVE NOT BEEN PROVIDED TO LOCAL DEALERS. IT SEEMS TO ME THAT FORD SHOULD HAVE PROVIDED THE PARTS NECESSARY TO EFFECT THIS REPAIR BY THIS TIME, AS OVER 1 1/2 YEARS HAVE ELAPSED SINCE THE RECALL NOTICE WAS ISSUED. IT IS UNSETTLING TO KNOW THAT THIS DEFECT EXISTS AS WE MUST STILL USE THE CAR ON A DAILY BASIS.

01/04/2017
Components: AIR BAGS
Incident Date: 06/15/2015
Crash: No
Fire: No
Vehicle Identification Number: 1ZVBP8FF4E5******
Summary

WHAT IS HOLDING UP PARTS TO REPAIR AIRBAGS ON MY MUSTANG?? WORRYSOME TO DRIVE A CAR DUE REPAIRS ESSENTIAL TO OUR/MY SAFETY, AND NO ONE CAN TELL ME WHEN PARTS WILL BE AVAILABLE.

01/04/2017
Components: FUEL/PROPULSION SYSTEM
Incident Date: 12/29/2016
Crash: No
Fire: No
Vehicle Identification Number: 1ZVBP8AM0E5******
Summary

TAKATA RECALL. MY 2014 JUST HAD WARRANTY WORK DONE FOR A DEFECTIVE THROTTLE BODY WHICH CAUSED MY CAR TO NOT START AND LEFT ME STRANDED AT WORK.

12/28/2016
Components: AIR BAGS,TRACTION CONTROL SYSTEM
Incident Date: 12/24/2016
Crash: Yes
Fire: No
Vehicle Identification Number: 1ZVBP8CF2E5******
Summary

TL* THE CONTACT OWNS A 2014 FORD MUSTANG GT. THE CONTACT STATED THAT WHILE DRIVING AT VARIOUS SPEEDS, THE VEHICLE VIOLENTLY SWAYED FROM LEFT TO RIGHT INDEPENDENTLY. THE CONTACT STATED THAT THE TRACTION CONTROL WARNING INDICATOR ILLUMINATED. THE CONTACT PULLED THE VEHICLE OVER AND INSPECTED UNDER THE VEHICLE HOWEVER, THERE WAS NOT ANY IRREGULARITIES. THE CONTACT RESUMED DRIVING AND THE FAILURE RECURRED. THE CONTACT STATED THAT THE VEHICLES WHEEL SEIZED AND THE CONTACT LOST CONTROL OF THE VEHICLE. AS A RESULT, THE CONTACT CRASHED INTO A DRAINAGE DITCH. THE AIR BAGS FAILED TO DEPLOY. THERE WAS A POLICE REPORT FILED. THE CONTACT DID NOT SUSTAIN INJURIES THAT REQUIRED MEDICAL ATTENTION. THE VEHICLE WAS TOWED FROM THE SCENE AND TOWED TO AN INDEPENDENT MECHANIC WHERE IT AWAITED APPRAISAL. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 87,000.

12/28/2016
Components: AIR BAGS,WHEELS,TRACTION CONTROL SYSTEM
Incident Date: 12/24/2016
Crash: Yes
Fire: No
Vehicle Identification Number: 1ZVBP8CF2E5******
Summary

TL* THE CONTACT OWNS A 2014 FORD MUSTANG. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 15V319000 (AIR BAGS); HOWEVER, THE PART FOR THE RECALL REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. WHILE DRIVING APPROXIMATELY 30 MPH, THE TRACTION CONTROL INDICATOR ILLUMINATED AND THE VEHICLE VIOLENTLY JERKED FROM LEFT TO RIGHT. THE CONTACT PULLED THE VEHICLE OVER AND TURNED OFF THE VEHICLE. THE CONTACT RESTARTED THE VEHICLE AND NOTICED THAT THE TRACTION CONTROL INDICATOR WAS NO LONGER ILLUMINATED. WHEN THE VEHICLE WAS OFF, THE TRACTION CONTROL SYSTEM REACTIVATED ON ITS OWN. THE CONTACT PROCEEDED TO DRIVE AND THE TRACTION CONTROL INDICATOR ILLUMINATED AGAIN. WHEN THE CONTACT BEGAN TO ACCELERATE THE VEHICLE, THE FRONT PASSENGER SIDE WHEEL LOCKED AND THE VEHICLE BEGAN TO ACCELERATE AT HIGH SPEEDS ON ITS OWN. AS A RESULT, THE VEHICLE TURNED AGGRESSIVELY TO THE RIGHT, BECAME AIRBORNE, FLIPPED OVER, AND LANDED ON ALL FOUR WHEELS. THE WHEEL REMAINED LOCKED AND THE VEHICLE WAS UNABLE TO BE MOVED. THE AIR BAGS DID NOT DEPLOY. A POLICE REPORT WAS FILED. THE CONTACT RECEIVED INJURIES TO THE RIGHT SHOULDER. MEDICAL ATTENTION WAS NOT NEEDED. THE VEHICLE WAS TOWED TO THE DEALER, BUT WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE AND A CASE WAS OPENED. THE APPROXIMATE FAILURE MILEAGE WAS 87,000. PARTS DISTRIBUTION DISCONNECT.

12/28/2016
Components: AIR BAGS
Incident Date: 07/01/2015
Crash: No
Fire: No
Vehicle Identification Number: 1ZVBP8CF4E5******
Summary

TAKATA RECALL. THIS IS TAKING WAY TO LONG TO RECTIFY. MY LETTER IS DATED JULY 2015

12/24/2016
Components: AIR BAGS
Incident Date: 05/28/2015
Crash: No
Fire: No
Vehicle Identification Number: 1ZVBP8AM9E5******
Summary

HELLO, I HOPE THIS MESSAGE FINDS YOU WELL, I WOULD LIKE TO EXPRESS MY DEEP CONCERN AND DISSATISFACTION WITH MY 2014 FORD MUSTANG. UNFORTUNATELY AS YOU ARE AWARE THE TAKATA DRIVER SIDE AIR BAG INFLATOR RECALL HAS IMMENSELY HINDERED MY OPPORTUNITY OF SELLING THE VEHICLE. FORD HAS NOT BEEN HELPFUL, DUE TO THE RECALL THE VALUE OF THE VEHICLE HAS STRONGLY DECREASED. THEY HAVE NOT RELAYED SUBSTANTIAL INFORMATION WHICH WILL ESSENTIALLY FIX THE RECALL. "A NOTICE WILL BE SENT TO YOU IN THE MAIL", I HAVE NOT RECEIVED ANY INFORMATION IN THE MAIL. I'VE CALLED NUMEROUS TIMES AND IT APPEARS QUITE FRANKLY FORD DOES NOT CARE ABOUT THIS ISSUE. FORD MOTOR CO HAS DEMONSTRATED A DISREGARD ON WHEN THE PARTS WILL BE SENT TO FIX THE RECALL, AND OR HELPING ME GET RID OF THE VEHICLE. I HAVE A PAYOFF AMOUNT OF $18,168.00, UNFORTUNATELY FOR ME I'VE BEEN DEALING WITH THIS RECALL FOR NEARLY TWO YEARS. I WOULD GREATLY APPRECIATE YOUR ASSISTANCE WITH FORD MOTOR CO. THANK YOU AND HAPPY HOLIDAYS. BEST REGARDS, [XXX] INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6). *TR

12/18/2016
Components: AIR BAGS
Incident Date: 12/01/2016
Crash: No
Fire: No
Vehicle Identification Number: 1ZVBP8AM7E5******
Summary

TAKATA RECALL - FORD CHANGED THE STATUS OF MY DRIVER SIDE AIRBAG INFLATOR RECALL FROM "REMEDY NOT AVAILABLE" TO "RECALL INCOMPLETE", IMPLYING THAT PARTS ARE NOW AVAILABLE AND IT IS NOW MY RESPONSIBILITY TO HAVE IT REPLACED. BUT NO DEALERSHIP IN MY AREA HAS ANY SUCH PARTS, AND CANNOT EVEN ESTIMATE WHEN THEY MAY BE ABLE TO ORDER PARTS TO COMPLY WITH THIS RECALL. I HAVE CHECKED WITH TWO FORD DEALERS IN MY AREA (PORTLAND OREGON) AND THEY CANNOT HELP ME RESOLVE THIS. FORD IS WRONGFULLY CHANGING THE STATUS OF THIS RECALL FOR UNKNOWN REASON(S).

12/13/2016
Components: AIR BAGS
Incident Date: 06/15/2015
Crash: No
Fire: No
Summary

TL* TAKATA RECALL. THE CONTACT OWNS A 2014 FORD MUSTANG. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 15V319000 (AIR BAGS) HOWEVER, THE PART TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS NOT MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. THE VIN WAS NOT AVAILABLE. PARTS DISTRIBUTION DISCONNECT.

12/12/2016
Components: AIR BAGS
Incident Date: 06/13/2016
Crash: No
Fire: No
Vehicle Identification Number: 1ZVBP8EM6E5******
Summary

TL* TAKATA RECALL. THE CONTACT OWNS A 2014 FORD MUSTANG. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 15V319000 (AIR BAGS). THE PART WAS NOT AVAILABLE WITHIN A REASONABLE TIME FRAME TO SCHEDULE THE RECALL REPAIR. THE DEALER DID NOT GIVE A SPECIFIC DATE FOR WHEN THE PART WOULD BECOME AVAILABLE. THE CONTACT WAS UNABLE TO DETERMINE WHEN THE VEHICLE WOULD BE REPAIRED FOR AN EXTENDED PERIOD OF TIME. THE MANUFACTURER COULD NOT PROVIDE AN ESTIMATED DATE FOR WHEN THE VEHICLE WOULD RECEIVE THE RECALL REPAIR. THE CONTACT WAS NOT EXPERIENCING A FAILURE. PARTS DISTRIBUTION DISCONNECT.

12/12/2016
Components: AIR BAGS
Incident Date: 02/06/2015
Crash: No
Fire: No
Vehicle Identification Number: 1ZVBP8CF4E5******
Summary

TL* TAKATA RECALL. THE CONTACT OWNS A 2014 FORD MUSTANG. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 15V319000 (AIR BAGS); HOWEVER, THE PART TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS NOTIFIED. THE CONTACT HAD NOT EXPERIENCED A FAILURE. PARTS DISTRIBUTION DISCONNECT.

12/11/2016
Components: AIR BAGS
Incident Date: 07/29/2016
Crash: No
Fire: No
Vehicle Identification Number: 1ZVBP8EM6E5******
Summary

TAKATA RECALL - WE LIVE IN FLORIDA, AND OUR AIRBAG HAS NOT BEEN REPLACED. I CONTACTED A LOCAL FORD DEALERSHIP ON JULY 29, 2016 AND WAS TOLD THEY HAD NO PARTS. I AM CONCERNED THIS IS TAKING TOO LONG. WE NEED THIS VEHICLE FOR WORK, SO NOT DRIVING IT IS NOT AN OPTION. *TR

12/09/2016
Components: AIR BAGS
Incident Date: 05/01/2015
Crash: No
Fire: No
Vehicle Identification Number: 1ZVBP8CF7E5******
Summary

"TAKATA RECALL" THE RECALL ON MY 2014 FORD MUSTANG AIR BAG WAS PUBLISHED IN MAY 2015. IT IS NOW DECEMBER OF 2016 AND WE HAVE NOT HEARD ANYTHING FURTHER IN REGARDS TO THE AIR BAG ISSUE. WHAT ARE WE WAITING FOR? WHEN CAN I EXPECT TO GET MY AIRBAGS REPLACED?

12/07/2016
Components: AIR BAGS
Incident Date: 12/01/2016
Crash: Yes
Fire: No
Summary

TL* THE CONTACT OWNED A 2014 FORD MUSTANG. THE CONTACT STATED THAT WHILE DRIVING AT 20 MPH, THE DRIVER SIDE FRONTAL AIR BAG DEPLOYED INDEPENDENTLY, WHICH CAUSED THE VEHICLE TO CRASH INTO A UTILITY POLE. THE CONTACT SUSTAINED INJURIES TO THE FACE, A BRUISED KNEE AND SPRAINED WRIST WHICH REQUIRED MEDICAL ATTENTION. A POLICE REPORT WAS FILED. THE VEHICLE WAS TOWED TO AN INDEPENDENT MECHANIC. THE VEHICLE WAS NOT REPAIRED. THE VEHICLE WAS INCLUDED IN NHTSA CAMPAIGN NUMBER: 15V319000 (AIR BAGS). THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 18,000. THE VEHICLE WAS DESTROYED. THE VIN WAS NOT AVAILABLE.

12/05/2016
Components: AIR BAGS
Incident Date: 05/31/2015
Crash: No
Fire: No
Vehicle Identification Number: 1ZVBP8CFXE5******
Summary

TL* TAKATA RECALL. THE CONTACT OWNS A 2014 FORD MUSTANG. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 15V319000 (AIR BAGS). THE PART TO DO THE REPAIR WAS NOT AVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. PARTS DISTRIBUTION DISCONNECT.

12/02/2016
Components: AIR BAGS
Incident Date: 06/08/2016
Crash: No
Fire: No
Vehicle Identification Number: 1ZVBP8AMXE5******
Summary

TL* TAKATA RECALL. THE CONTACT OWNS A 2014 FORD MUSTANG. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 15V319000 (AIR BAGS) AND STATED THAT THE PART NEEDED FOR THE REPAIR WAS NOT AVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. PART DISTRIBUTION DISCONNECT.

11/29/2016
Components: AIR BAGS
Incident Date: 07/01/2015
Crash: No
Fire: No
Vehicle Identification Number: 1ZVBP8CF6E5******
Summary

TL* TAKATA RECALL. THE CONTACT OWNS A 2014 FORD MUSTANG. THE CONTACT RECEIVED A NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 15V319000 (AIR BAGS) HOWEVER, THE PART TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS NOTIFIED OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED ANY FAILURES. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.

11/29/2016
Components: AIR BAGS
Incident Date: 11/29/2016
Crash: No
Fire: No
Vehicle Identification Number: 1ZVBP8EM6E5******
Summary

TL* TAKATA RECALL. THE CONTACT OWNS A 2014 FORD MUSTANG. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 15V319000 (AIR BAGS). HOWEVER, THE PART TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. PARTS DISTRIBUTION DISCONNECT. UPDATED 01/06/2017*CT

11/25/2016
Components: AIR BAGS,SERVICE BRAKES
Incident Date: 06/30/2015
Crash: No
Fire: No
Vehicle Identification Number: 1ZVBP8EM8E5******
Summary

TAKATA RECALL HAS BEEN ALMOST 2 YEARS AND NO RECALL FIX OR RESULT OF A SOLUTION AS OF YET PLEASE GET YOUR ACT TOGETHER AND GET IT DONE LIVES DEPEND ON THIS ISSUE ASAP SEMPER FI USMC AND LAW ENFORCEMENT PROFESSIONAL AIR BAGS AND BREAKS PLEASE FOR FREE THANK YOU

11/21/2016
Components: AIR BAGS
Incident Date: 05/15/2015
Crash: No
Fire: No
Vehicle Identification Number: 1ZVBP8AM3E5******
Summary

TAKATA RECALL THIS CAR WAS PURCHASED FOR MY SON AND HAS NO REMEDY FOR THE AIRBAG RECALL AND THE VEHICLE HAS BEEN PARKED SINCE MARCH 23, 2016. FORD HAS NO CONFIRMED DATE OF A NEW AIRBAG. THIS RECALL HAS BEEN ISSUED SINCE MAY 2015

11/18/2016
Components: AIR BAGS
Incident Date: 11/28/2015
Crash: No
Fire: No
Vehicle Identification Number: 1ZVBP8AM5E5******
Summary

TAKATA RECALL. I RECEIVED A RECALL LETTER IN THE MAIL MORE THEN A YEAR AGO SAYING MY AIR BAG NEEDED TO BE REPLACED DUE TO METAL SHRAPNEL THAT COULD IMPALE ME IF I WERE TO GET IN AN ACCIDENT. I RECEIVED A NEW LETTER IN THE MAIL A FEW MONTHS AGO SAYING THE PART WOULD BE AVAILABLE THE 4TH QUARTER OF THIS YEAR. IT IS NOW THE END OF NOVEMBER AND THEY DO NOT KNOW WHEN THE PART WILL BE AVAILABLE. I UNDERSTAND THERE ARE MANY CARS AFFECTED BY THE RECALL BUT IT IS WORRISOME TO DRIVE A CAR THAT COULD KILL YOU IF YOU ARE IN AN ACCIDENT.

11/18/2016
Components: AIR BAGS
Incident Date: 05/01/2016
Crash: No
Fire: No
Summary

TAKATA RECALL, I HAVE RECEIVED 2 LETTERS FROM FORD ON THIS RECALL (15S21/NHTSA RECALL 15V-319) DATED JULY 2015 AND MAY 2016. THE MAY LETTER STATED FORD WOULD HAVE PARTS IN THE FOURTH QUARTER OF THIS YEAR. THERE ARE LESS THAN 45 DAYS LEFT IN THE FOURTH QUARTER WITH NO WORD FROM FORD. I HAVE CALLED MY DEALER SEVERAL TIMES AND THEY SEEM TO BE CLUELESS AS TO WHAT IS GOING ON WITH THE AIR BAG PARTS PROBLEM. THERE IS NO EXCUSE FOR THIS ON THE DEALERS BEHALF, THEY SHOULD BE ABLE TO KEEP THERE CUSTOMERS INFORMED. NATSA SHOULD ALSO BE ABLE TO SUPPLY SOME INFORMATION ON THE STATUS OF THIS RECALL.

11/16/2016
Components: AIR BAGS
Incident Date: 05/25/2016
Crash: Yes
Fire: No
Vehicle Identification Number: 1ZVBP8AM2E5******
Summary

"TAKATA RECALL" I WAS IN AN ACCIDENT IN MAY ON A CITY STREET IN MOTION, MY AIRBAG DEPLOYED. THE AIR BAG DEPLOYED ON IMPACT BUT I WAS ONLY GOING 18 MILES PER HOUR.MY CAR HAS BEEN IN THE SHOP SINCE THE WRECK WAITING ON AN AIRBAG PARK. ITS COMPLETELY UNFAIR THAT THE CAR NOT BE TOTALED AND IT HAS BEEN SITTING IN A LOT FOR 6 MONTHS. FORD HAS BEEN ZERO HELP, ALL I HEAR IS THE AIR BAG IS DELAYED AND WE DON'T HAVE A DATE.

11/15/2016
Components: AIR BAGS
Incident Date: 05/28/2015
Crash: No
Fire: No
Vehicle Identification Number: 1ZVBP8JZ6E5******
Summary

TL* TAKATA RECALL. THE CONTACT OWNS A 2014 FORD MUSTANG. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 15V319000 (AIR BAGS); HOWEVER, THE PART TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE. UPDATED 01/27/17*LJ UPDATED 01/31/17.*JB

11/07/2016
Components: AIR BAGS
Incident Date: 11/07/2016
Crash: No
Fire: No
Summary

TAKATA RECALL IT HAS BEEN OVER A YEAR SINCE I RECEIVED THE RECALL NOTICE ON MY AIRBAG, AND I STILL HAVE NOT SEEN A REPLACEMENT AVAILABLE.

11/04/2016
Components: AIR BAGS
Incident Date: 06/01/2015
Crash: No
Fire: No
Vehicle Identification Number: 1ZVBP8AMXE5******
Summary

I NEED THIS AIRBAG ISSUE RESOLVED, I'VE WAITED LONG ENOUGH. I CONTACTED Y'ALL IN APRIL 2016 AND ABOUT A YEAR PRIOR TO THAT IN JUNE 2015. I'VE TALKED TO MY LOCAL FORD DEALER AND EVERYONE SAYS NO PARTS AVAILABLE AND NO LOANER CARS. Y'ALL ACT LIKE GETTING BEHIND A WHEEL OF A CAR THAT CAN KILL YOU FROM SHRAPNEL DEPLOYING FROM THE AIR BAG IS NO BIG DEAL. MY PREGNANT WIFE AND I RISK OUR LIVES DAILY IN FEAR THAT A SIMPLE FENDER BENDER COULD BE THE DEATH OF US. I WAS QUOTED THE AIRBAG WOULD BE READY IN THE SUMMER OF 2016 AND THEN LATER TOLD 4TH QUARTER OF 2016. I'M GROWING IMPAITIENT. 1.5 YEARS GOING ON 2, AND THEY'VE KNOW ABOUT IT WAY LONGER THAN THAT. KEEP IN MIND TAKATA DENIED IT AT FIRST. I NEED ANSWERS AND A PLAN OF ACTION OF HOW YOU'RE GOING TO MAKE ME FEEL SAFE AGAIN. PS TAKATA SHOULD BE PAYING FOR RENTAL CARS FOR EVERYONE UNTIL THEY GO BROKE.

11/04/2016
Components: AIR BAGS
Incident Date: 05/27/2015
Crash: No
Fire: No
Vehicle Identification Number: 1ZVBP8CFXE5******
Summary

TL* TAKATA RECALL. THE CONTACT OWNS A 2014 FORD MUSTANG. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 15V319000 (AIR BAGS); HOWEVER, THE PART TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE. UPDATED 01/05/17*LJ UPDATED 01/12/17.*JB

11/03/2016
Components: AIR BAGS
Incident Date: 11/01/2016
Crash: No
Fire: No
Vehicle Identification Number: 1ZVBP8EM2E5******
Summary

HOW CAN A DEALERSHIP SELL VEHICLES THAT HAVE THE AIRBAG ISSUE AND HAS NOT REPLACED THE AIR BAG. I HAVE A 2014 MUSTANG AND AM STILL WAITING FOR FORD TO REPLACE MY AIR BAG. I WAS TOLD I COULDN'T SELL IT UNTIL IT WAS FIXED, BUT THE DEALERSHIP HERE IS SELLING A VEHICLE THE VERY SAME MODEL AND MAKE AS MINE AND IS SELLING IT TO THE PUBLIC. AND WHEN ARE THEY GOING TO GET THIS FIXED? I AM HESITANT IN DRIVING THE VEHICLE, BECAUSE ALTHOUGH I AM NOT AT AN AREA THAT HAS THE HIGH HUMIDITY, SOMEONE COULD EASILY RUN INTO ME AND CAUSE THIS AIRBAG TO ACTIVATE. NHTSA SHOULD ALLOW THE DEALERSHIPS TO TURN IT OFF UNTIL THEY CAN REPLACE IT. THE VERY SAME ITEM THAT IS SUPPOSED TO SAVE YOUR LIFE, CAN NOW KILL YOU. *TR

11/03/2016
Components: POWER TRAIN
Incident Date: 11/03/2016
Crash: No
Fire: No
Vehicle Identification Number: 1ZVBP8CFXE5******
Summary

I WAS AT A RED LIGHT, LIGHT TURNS GREEN, I TAKE OFF IN 1ST GEAR AND THE CAR STARTS TO HESITATE. I TRY ACCELERATING A LITTLE MORE, THINKING THAT MAYBE I'M NOT GIVING IT ENOUGH GAS BUT IT LIMPED EVEN HARDER. THEN, THE POWER TRAIN LIGHT COMES ON. *TR

11/03/2016
Components: AIR BAGS
Incident Date: 05/27/2016
Crash: No
Fire: No
Vehicle Identification Number: 1ZVBP8AM0E5******
Summary

TL* TAKATA RECALL. THE CONTACT OWNS A 2014 FORD MUSTANG. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 15V319000 (AIR BAGS); HOWEVER, THE PART TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.

11/01/2016
Components: SUSPENSION
Incident Date: 08/25/2014
Crash: No
Fire: No
Vehicle Identification Number: 1ZVBP8CF6E5******
Summary

8 FAILURES ON FRONT LOWER CONTROL ARMS. BEGINS AS A SQEAKING/GROANING FROM THE FRONT END. TO THIS POINT, HAS PROGRESSED TO A WANDER IN THE STEERING, EXCESSIVE TIRE WEAR AND JERKY STEERING.

10/31/2016
Components: AIR BAGS
Incident Date: 10/31/2016
Crash: No
Fire: No
Vehicle Identification Number: 1ZVBP8AM5E5******
Summary

TAKATA RECALL - WE STILL HAVE NOT RECEIVED NOTIFICATION A REPLACEMENT AIRBAG IS AVAILABLE. I HAVE SPOKEN ONLINE TO SOMEONE AT FORD CUSTOMER SERVICE, BUT THEY WERE NOT ABLE TO GIVE ME ANY ANSWERS. I AM VERY CONCERNED SINCE THIS AIRBAG CAUSED A DEATH NEAR US.

10/28/2016
Components: AIR BAGS
Incident Date: 10/02/2016
Crash: No
Fire: No
Vehicle Identification Number: 1ZVBP8EM9E5******
Summary

DRIVER AIRBAG RECALLS AS INFLATOR RUPTURE COULD RESULT IN METAL FRAGMENTS STRIKING AND SERIOUSLY INJURING ME OR PASSENGERS. FORD DEALERSHIPS HAVE BEEN SAYING FOR A YEAR THEY HAVEN'T RECEIVED REPLACEMENT AIRBAGS YET. THEY ALSO WILL NOT OFFER OTHER FORMS OF COMPENSATION (E.G. REPLACING CAR OR TAKING AIRBAG OUT).

10/26/2016
Components: AIR BAGS
Incident Date: 04/01/2015
Crash: No
Fire: No
Vehicle Identification Number: 1ZVBP8FF7E5******
Summary

"TAKATA RECALL" - I AM WONDERING ABOUT THE RECALL, I OWN A 2014 FORD MUSTANG GT WHICH WAS ON THE RECALL LIST. I GOT MY DOCUMENTATION ALMOST 2 YEARS AGO NOW AND NOTHING HAS BEEN DONE FROM FORD OR ANYONE. WHAT IS THE STANDING ON THE RECALL? WHAT ARE WE TO DO AS OWNERS, THESE CARS ARE UNSAFE AND NO ONE WILL TAKE THEM ON TRADE. AND THE FINANCE COMPANIES AREN'T DOING ANYTHING EITHER

10/25/2016
Components: AIR BAGS
Incident Date: 06/24/2016
Crash: No
Fire: No
Vehicle Identification Number: 1ZVBP8AM3E5******
Summary

TL* TAKATA RECALL. THE CONTACT OWNS A 2014 FORD MUSTANG. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 15V319000 (AIR BAGS); HOWEVER, THE PARTS TO DO THE REPAIR WERE UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS NOTIFIED OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.

10/21/2016
Components: AIR BAGS
Incident Date: 05/27/2015
Crash: No
Fire: No
Vehicle Identification Number: 1ZVBP8AM0E5******
Summary

IT HAS BEEN 17 MONTHS SINCE MY VEHICLE WAS RECALLED FOR DRIVER'S AIR BAG AND STILL NO PARTS ARE AVAILABLE. UNACCEPTABLE.

10/17/2016
Components: AIR BAGS
Incident Date: 06/01/2015
Crash: No
Fire: No
Vehicle Identification Number: 1ZVBP8CF7E5******
Summary

TAKATA RECALL NO ACCIDENT--RECEIVED RECALL NOTICE FROM FORD OVER ONE YEAR AGO IN JUNE OF 2015....SAID THE CAR WOULD BE REPAIRED BY 3RD QUARTER OF THIS YEAR CAR STILL HAS NOT BEEN FIXED DUE TO APPARENTLY NO PARTS TO DO SO AT DEALER

10/13/2016
Components: AIR BAGS
Incident Date: 05/28/2015
Crash: No
Fire: No
Vehicle Identification Number: 1ZVBP8AM8E5******
Summary

TL* TAKATA RECALL. THE CONTACT OWNS A 2014 FORD MUSTANG. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 15V319000 (AIR BAGS) HOWEVER, THE PART TO DO THE REPAIR WAS NOT AVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.

10/10/2016
Components: AIR BAGS
Incident Date: 05/27/2015
Crash: No
Fire: No
Vehicle Identification Number: 1ZVBP8AM0E5******
Summary

TAKATA RECALL - RECALL ISSUED OVER ONE YEAR AGO, WITH NO CURRENT REMEDY IN PLACE. TRIED TO RESOLVE LAST YEAR WHEN RECALL ISSUED, NO DATE GIVEN WHEN REMEDY WOULD BE AVAILABLE.

10/07/2016
Components: AIR BAGS
Incident Date: 05/27/2015
Crash: No
Fire: No
Vehicle Identification Number: 1ZVBP8AM4E5******
Summary

TAKATA RECALL -- IT'S BEEN OVER A YEAR SINCE THE INITIAL RECALL NOTIFICATION, AND PARTS ARE STILL NOT AVAILABLE TO MAKE THE NECESSARY REPAIR. IT'S NOT REASONABLE TO EXPECT THE VEHICLE TO JUST BE PARKED UNTIL REPLACEMENT PARTS ARE MADE AVAILABLE.

10/07/2016
Components: SEAT BELTS
Incident Date: 10/06/2016
Crash: No
Fire: No
Vehicle Identification Number: 1ZVBP8EM2E5******
Summary

MY 11 YEAR OLD DAUGHTER WAS WAITING IN MY PARKED CAR IN A PARKING LOT FOR ME AND ABSENTMINDEDLY TWISTING ONE OF THE SEAT BELTS AROUND HER WRISTS. THE SEATBELT LOCKED AND AS SHE TRIED TO GET IT TO RELEASE, THE BELT WENT IN FURTHER AND HER HANDS WERE TIGHTLY BOUND TO THE SEAT WHERE THE SHOULDER BELT RETRACTS. SHE WAS UNABLE TO FREE HERSELF AND WAS SCREAMING FOR HELP. SHE WAS FINALLY ABLE TO REACH HER PHONE ON THE FLOOR BY KICKING OFF HER SHOES & THEN USING HER TOE TO TELL "SIRI" TO CALL MOM. WHEN I GOT OUTSIDE, I COULD NOT FREE HER AND HER HANDS WERE TURNING PURPLE. I HAD NO CHOICE BUT TO CUT THE SEATBELT OFF. THIS IS NOT SOMETHING I WOULD EVER HAVE ANTICIPATED. IT WORRIES ME THAT A YOUNGER CHILD COULD PLAY WITH IT AND FALL ASLEEP FOR EXAMPLE, AND THE PARENTS MAY NOT REALIZE UNTIL IT IS TOO LATE.

10/04/2016
Components: AIR BAGS
Incident Date: 05/27/2015
Crash: No
Fire: No
Vehicle Identification Number: 1ZVBP8CFXE5******
Summary

TAKATA RECALL RECALL WAS INITIATED IN MAY OF 2015. THIS IS STILL NOT RESOLVED. IT'S PATHETIC THAT PEOPLE WHO HAVE ALREADY PURCHASED VEHICLES HAVE TO DRIVE AROUND WHAT COULD POTENTIALLY BE A TICKING TIME BOMB BUT THE MANUFACTURER CAN SELL NEW MODELS THAT HAVEN'T BEEN BOUGHT BY ANYONE AND THEY GET NEW AIRBAGS THAT I WOULD HOPE WOULD NOT POTENTIALLY HARMFUL THE CONSUMER.

10/01/2016
Components: AIR BAGS
Incident Date: 10/01/2016
Crash: No
Fire: No
Vehicle Identification Number: 1ZVBP8CF5E5******
Summary

TAKATA RECALL IT HAS TAKEN TOO LONG TO REPLACE THESE AIRBAGS AND WITH THE IDEA THAT IN THE EVENT OF AN ACCIDENT THE AIRBAG COULD CAUSE SHARDS TO PENETRATE THE DRIVER OR PASSENGER, I AM FEARFUL OF DRIVING MY VEHICLE. IT HAS TAKEN TOO LONG TO REPLACE THE AIRBAGS AND THERE IS NO SOLUTION IN SIGHT.

09/28/2016
Components: AIR BAGS
Incident Date: 07/01/2015
Crash: No
Fire: No
Vehicle Identification Number: 1ZVBP8AM0E5******
Summary

TAKATA RECALL...WAS NOTIFIED BACK IN JULY 2015.... HAVE CALLED AND INQUIRED ABOUT PARTS FOR OVER A YEAR SEVERAL TIMES TO SEVERAL FORD DEALERSHIPS AND HAVE BEEN TOLD NO REPLACEMENT PARTS AVAILABLE YET AND THAT IT'S SAFE TO DRIVE MY CAR"! REALLY! IT'S NOW ALMOST OCTOBER 2016 AND STILL NO AVAILABILITY TO FIX YET THEY SENT ME YET ANOTHER RECALL NOTICE TO HAVE IT FIXED! I'M GETTING NERVOUS ABOUT DRIVING MY CAR! THE CUSTOMER RELATIONS CENTER FOR FORD MOTORS TO,D THERE IS NO RENTAL CAR PROVISIONS AND QUITE FRANKLY NOT WILLING TO RISK MY LIFE OR FACE FOR A FENDER BENDER! PLEASE NOTIFY ME ASAP ABOUT POSSIBLY FORD TAKING THIS CAR BACK AND I'LL GO BUY SOMETHING ELSE IF THEY CAN'T TAKE CARE OF THEIR EXISTING CUSTOMERS AND CONCERNS ABOUT MY SAFETY! I AM LIVID WITH THIS LEVEL OR LACK OF CUSTOMER SERVICE AND THEIR DISCONCERT FOR ME AND MY CHILDREN'S SAFETY! MAY 2016 RECEIVED ANOTHER NOTICE TO NO AVAIL BEING ABLE TO REPLACE! HOW IN THE WORLD IS THIS OK WITH THE NATIONAL TRAFFIC AND MOTOR VEHICLE SAFETY ACT! I WANT BETTER RESULTS THAN THIS! PLEASE HELP [XXX]/[XXX] INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6). *TR

09/22/2016
Components: POWER TRAIN
Incident Date: 09/22/2016
Crash: No
Fire: No
Vehicle Identification Number: 1ZVBP8CF7E5******
Summary

TL* THE CONTACT OWNS A 2014 FORD MUSTANG. WHILE DRIVING APPROXIMATELY 10 MPH IN FIRST GEAR, THE GEAR SHIFTER WOULD NOT MOVE TO SECOND GEAR. THE CONTACT HAD TO PULL OVER TO THE SIDE OF THE ROAD TO A COMPLETE STOP. THE CONTACT ATTEMPTED TO DRIVE THE VEHICLE AGAIN, BUT IT WOULD NOT ALLOW HIM TO SWITCH TO SECOND GEAR. THE CONTACT FORCED THE GEAR SHIFTER TO FOURTH GEAR. THE VEHICLE WAS DRIVEN TO THE DEALER WHERE IT WAS DIAGNOSED THAT THE SKIP SHIFT WAS A STANDARD MANUFACTURER FEATURE IN ALL MANUAL TRANSMISSION VEHICLES, WHICH ALLOWS IT TO SKIP SECOND AND THIRD GEARS FOR LESS FUEL CONSUMPTION. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 30,000.

09/20/2016
Components: AIR BAGS
Incident Date: 05/10/2016
Crash: No
Fire: No
Vehicle Identification Number: 1ZVBP8EM3E5******
Summary

"TAKATA RECALL" EXCESSIVE WAIT TIME FOR A REPLACEMENT OF DEADLY SAFETY ISSUE. LIVE IN FLORIDA AND CAN NOT TAKE THE RISK OF LETTING MY DAUGHTER DRIVE A CAR THAT COULD KILL HER. SO IT SITS IN THE DRIVE WAY AND DEPRECIATES. I WISH FORD TREATED THEIR CUSTOMERS LIKE ACURA DOES.

09/15/2016
Components: AIR BAGS
Incident Date: 05/01/2016
Crash: No
Fire: No
Vehicle Identification Number: 1ZVBP8EM6E5******
Summary

TL* THE CONTACT OWNS A 2014 FORD MUSTANG. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 15V319000 (AIR BAGS); HOWEVER, THE PART TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE.

09/13/2016
Components: AIR BAGS
Incident Date: 05/27/2015
Crash: No
Fire: No
Vehicle Identification Number: 1ZVBP8AM2E5******
Summary

TAKATA RECALL THIS RECALL WAS INITIATED IN MAY OF 2015 WHICH IS NOW 16 MONTHS AGO AND THERE ARE NO PARTS AVAILABLE AND NO FIX EXPECTED FOR ANOTHER 3 MONTHS. CAR HAS BEEN TO DEALERSHIP TWICE FOR OTHER GENERAL SERVICE AND BOTH TIMES NO FIX AVAILABLE AND NO REMORSE ON DEALERS PART FOR HAVING ME CONTINUE TO DRIVE AND PAY FOR A CAR THAT BY THE STATING OF THE RECALL COULD KILL MY SON OR HIS PASSENGERS WITH THE EQUIPMENT WHICH IS SUPPOSED TO PROTECT THEM IN CASE OF A CRASH. THIS IS HIGHLY UNACCEPTABLE AS THE REASON THE CAR WAS PURCHASED WAS FOR SAFE TRANSPORTATION BETWEEN COLLEGE AND HOME. THE FORD DEALER BLAMES THE AIRBAG MANUFACTURER BUT I DIDN'T BUY A TAKATA I BOUGHT A FORD MUSTANG. THEY NEED ALTERNATE SUPPLY OR THEY NEED TO BUY THIS CAR BACK AT FULL RETAIL VALUE. I SHOULD NOT HAVE TO TAKE A LOSS ON A CAR DUE TO THEM CHOOSING THE WRONG PARTS SUPPLIER AND FAILING TO FIX A POTENTIALLY DEADLY DEFECT. BY LAW WE CAN'T KEEP LOADED GUNS LAYING AROUND WHERE SOMEONE COULD ACCIDENTALLY DISCHARGE THEM BUT FORD APPARENTLY THINKS WE SHOULD CONTINUE TO DRIVE WITH ONE POINTED AT OUR HEADS.

09/12/2016
Components: AIR BAGS
Incident Date: 07/15/2015
Crash: No
Fire: No
Vehicle Identification Number: 1ZVBP8AMXE5******
Summary

TL* TAKATA RECALL. THE CONTACT OWNS A 2014 FORD MUSTANG. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 15V319000 (AIR BAGS). HOWEVER, THE PART TO DO THE REPAIR WAS NOT AVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE. UPDATED 01/31/2017*CT UPDATED 03/07/17.*JB

09/09/2016
Components: AIR BAGS
Incident Date: 09/09/2016
Crash: No
Fire: No
Vehicle Identification Number: 1ZVBP8CF6E5******
Summary

TAKATA RECALL I HAVE A VEHICLE THAT I DON'T FEEL COMFORTABLE DRIVING AND AM UNABLE TO SELL IT DUE TO THE OPEN AND UNRESOLVED RECALL. IS THERE ANY RECOURSE FOR OWNERS THAT ARE IN MY SAME SITUATION?

09/06/2016
Components: AIR BAGS
Incident Date: 09/06/2016
Crash: No
Fire: No
Vehicle Identification Number: 1ZVBPEMX524******
Summary

THE MANUFACTURER OF THIS VEHICLE HAS NO CURRENT SOLUTION TO REPAIR THIS RECALL. THEY WILL NOT OFFER A FREE RENTAL CAR SO I AM STUCK DRIVING THIS VEHICLE WITH A KNOWN SAFETY DEFECT.

09/06/2016
Components: POWER TRAIN,ELECTRONIC STABILITY CONTROL,FUEL/PROPULSION SYSTEM
Incident Date: 08/20/2016
Crash: No
Fire: No
Vehicle Identification Number: 1ZVBP8EM1E5******
Summary

DRIVING HE CAR AT ABOUT 40MPH MOSTLY IN TRAFFIC I LOST COMPLETELY THE THROTTLE AND I CAN'T ACCELERATE AND SHOW THE WRENCH LIGHT IN THE CLUSTER. I HAVE TO COMPLETELY STOP PUT THE CAR IN PARK TURN OFF AND WAIT A FEW MINUTES AND THE CAR WILL WORK AGAIN FOR A FEW HOURS SOME TIME DAYS WITH OUT PROBLEM BUT THIS HAPPEN WITH OUT ANY WARNING. WHEN I GET THE CAR TO THE REPAIR SHOP I FOUND THE DTC P2111. I DID A PCM REPROGRAM WITH THE LATEST CALIBRATION FILES FROM THE MOTORCRAFT SERVICE WEB SITE. BUT I STILL HAVE THE PROBLEM, Y WONDERING THAT SOME DAY I WILL CAUSE A ACCIDENT TO ME AND SOME BODY ELSE. I HOPE SOMEBODY TAKE CONSIDERATION OF THIS PROBLEM IN MY CAR AND A LOT MORE THAT I WAS READING IN THE FORD FORUM. AS I KNOW I'M NOT THE ONLY ONE WITH THIS KIND OF PROBLEM IN FORD VEHICLES. THANK YOU VERY MUCH *TR

09/03/2016
Components: AIR BAGS
Incident Date: 09/03/2016
Crash: No
Fire: No
Vehicle Identification Number: 1ZVBP8EM0E5******
Summary

TAKATA RECALL NHTSA RECALL NUMBER: 15V319 RECALL DATE: MAY 27, 2015 MANUFACTURER RECALL NUMBER: 15S21 RECALL STATUS: RECALL INCOMPLETE. REMEDY NOT YET AVAILABLE.

09/03/2016
Components: AIR BAGS
Incident Date: 08/22/2016
Crash: No
Fire: No
Vehicle Identification Number: 1ZVBP8AM8E5******
Summary

I JUST PURCHASED THIS CAR AND WANT TO MAKE SURE THEY HAVE MY PHONE AND ADDRESS AND WONDER WHEN THEY MAY TAKE CARE OF THE RECALL. NOTHING HAS HAPPENED JUST WANT MORE INFO, THANK YOU.

08/30/2016
Components: AIR BAGS
Incident Date: 05/27/2015
Crash: No
Fire: No
Vehicle Identification Number: 1ZVBP8AM1E5******
Summary

TAKATA RECALL: WE ARE IN TEXAS, WHERE THE CLIMATE IS VERY HUMID, AND WE HAVE KNOWN ABOUT THIS TAKATA AIRBAG ISSUE FOR OVER A YEAR, YET, REMEDY IS STILL NOT AVAILABLE. FOR HOW MUCH LONGER ARE WE SUPPOSED TO WAIT AND RISK OUR LIVES EVERY TIME WE GET BEHIND THE WHEEL?! PLEASE SEE BELOW: MANUFACTURER RECALL NUMBER: 15S21 SUMMARY: IN THE SUBJECT VEHICLES, CONTINUED EXPOSURE TO HIGH LEVELS OF ABSOLUTE HUMIDITY MAY CAUSE THE DRIVER AIRBAG INFLATOR HOUSING TO RUPTURE IF THE VEHICLE IS INVOLVED IN A CRASH WHERE THE SUPPLEMENTAL FRONT AIRBAGS ARE DESIGNED TO DEPLOY. SAFETY RISK: AN INFLATOR RUPTURE COULD RESULT IN METAL FRAGMENTS STRIKING AND POTENTIALLY SERIOUSLY INJURING VEHICLE OCCUPANTS. REMEDY: DEALERS WILL REPLACE THE DRIVER AIRBAG INFLATOR WITH A NEW ONE, FREE OF CHARGE. RECALL STATUS: RECALL INCOMPLETE. REMEDY NOT YET AVAILABLE

08/29/2016
Components: AIR BAGS
Incident Date: 05/27/2015
Crash: No
Fire: No
Vehicle Identification Number: 1ZVBP8FF3E5******
Summary

TAKATA RECALL.

08/29/2016
Components: AIR BAGS
Incident Date: 05/26/2015
Crash: No
Fire: No
Vehicle Identification Number: 1ZVBP8CF3E5******
Summary

TL* TAKATA RECALL. THE CONTACT OWNS A 2014 FORD MUSTANG. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 15V319000 (AIR BAGS); HOWEVER, THE PARTS TO DO THE REPAIR WERE UNAVAILABLE. THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS NOT NOTIFIED OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.

08/25/2016
Components: AIR BAGS
Incident Date: 06/05/2015
Crash: No
Fire: No
Vehicle Identification Number: 1ZVBP8AM3E5******
Summary

TL* TAKATA RECALL. THE CONTACT OWNS A 2014 FORD MUSTANG. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 15V319000 (AIR BAGS); HOWEVER, THE PART TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS NOT MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.

08/19/2016
Components: ELECTRICAL SYSTEM,FUEL/PROPULSION SYSTEM
Incident Date: 08/18/2016
Crash: No
Fire: No
Vehicle Identification Number: 1ZVBP8EM8C5******
Summary

ON 8/18/16, I WAS DRIVING ON MARYLAND STATE ROUTE 198, AT ABOUT 40 MPH, WHEN THE CAR BEGAN TO LURCH FORWARD, STOP, LURCH FORWARD AS I CAME THROUGH A ROUNDABOUT. I PULLED OVER TO THE SHOULDER. I TURNED THE CAR OFF, RESTARTED THE CAR, AND WHILE ON THE SHOULDER, I PRESSED THE GAS PEDAL, AND AGAIN THE CAR LURCHED FORWARD TWICE AND THEN STOPPED. WRENCH LIGHT WAS LIT UP ON DASHBOARD (IT WASN'T LIT MOMENTS BEFORE) AND WHEN I LOOKED AT THE MANUAL IT SAID THE CAR HAD DEFAULTED TO "LIMP TO HOME" AND I SHOULD SEE THE DEALER. I WAS MORE THAN 40 MILES FROM HOME AND CALLED AAA. IF THIS HAD OCCURRED 10 MINUTES LATER, I WOULD HAVE BEEN DRIVING 55 MPH ON INTERSTATE 295 S AND WOULD HAVE BEEN IN DANGER BECAUSE THAT ROAD HAS NO SHOULDER. THIS CAR BEHAVIOR MIMICKED WHAT I EXPERIENCED OCT. 6, 2015 (LURCHING, DASHBOARD LIGHTS LOOKING LIKE A DISCO BALL), WHEN THE DEALER HAD TO REPLACE THE THROTTLE ASSEMBLY (SERVICE DATE OCT. 7, 2015). HOWEVER, THE DEALER IS NOW TELLING ME IT IS A TRANSMISSION PROBLEM WITH THE CAR SHOWING TFT SENSOR, P0710, P0713 CODE READINGS. THIS IS THE THIRD MAJOR REPAIR. ON 11/23/12, THE DEALER REPLACED THE INSTRUMENT CLUSTER, AFTER I EXPERIENCED AN ISSUE THANKSGIVING DAY WITH ALL DASHBOARD LIGHTS LOOKING LIKE A DISCO BALL AND COULD NOT READ THE SPEEDOMETER TO KNOW HOW FAST I WAS DRIVING WHILE IN BALTIMORE ON INTERSTATE 695. THE CAR IS 4 YEARS OLD AND HAS ABOUT 61,000 MILES ON IT. I BELIEVE ALL THREE INCIDENTS REPRESENT SAFETY ISSUES. I DID NOT KNOW YOU COULD FILE A COMPLAINT UNTIL I BEGAN RESEARCHING AFTER THIS LATEST INCIDENT, AND SO INCLUDE THE THE OTHER TWO IN THIS REPORT.

08/17/2016
Components: AIR BAGS
Incident Date: 05/25/2015
Crash: No
Fire: No
Vehicle Identification Number: 1ZVBP8EM0E5******
Summary

TAKATA RECALL I RECEIVED NOTICE FROM FORD OF THE RECALL ON MY AIRBAG IN MAY OF 2015. I LIVE IN ORLANDO FLORIDA, A HOT AND HUMID CLIMATE, WHICH INCREASES THE DANGER OF MY AIRBAG BEING DANGEROUS TO ME AND OTHER OCCUPANTS. IT HAS BEEN OVER 15 MONTHS AND FORD IS TELLING ME THERE IS NOT PART FOR REPLACEMENT AND NO TIMELINE WHEN THE DEFECTIVE AIRBAG CAN BE REPLACED. I FEEL MY LIFE IS IN DANGER EVERY DAY I DRIVE THIS CAR.

08/16/2016
Components: AIR BAGS
Incident Date: 05/27/2015
Crash: No
Fire: No
Vehicle Identification Number: 1ZVBP8EM7E5******
Summary

TAKATA RECALL. I HAVE BEEN WAITING FOR 15 MONTHS FOR REPAIR. I LIVE IN FLORIDA WHERE THERE ARE HIGH TEMPS AND HUMIDITY. I AM SUPPOSED TO HAVE PRIORITY WITH THERE CONDITIONS. I THINK 15 MONTHS IS WAY TOO LONG.

08/15/2016
Components: AIR BAGS
Incident Date: 07/03/2016
Crash: Yes
Fire: No
Vehicle Identification Number: 1ZVBP8CF1E5******
Summary

TAKATA RECALL:MY VEHICLE WAS INVOLVED IN AN ACCIDENT WHERE THE RECALLED AIRBAGS DEPLOYED. BECAUSE OF THE RECALL, THERE ARE NO REPLACEMENT AIRBAGS AT THE TIME. THE CONCLUSION FORD AND MY INSURANCE COMPANY (AAA) CAME TO WAS TO PUT TEMPORARY AIRBAGS FROM ANOTHER RECALLED 2014 MUSTANG INTO MY CAR UNTIL THE NEW AIRBAGS BECOME AVAILABLE. MY CAR IS CURRENTLY AT THE BODY SHOP BUT I WANTED TO ASK IF I SHOULD ACCEPT MY CAR BACK FROM THE BODY SHOP WITH THOSE RECALLED AIRBAGS OR GET AN ATTORNEY TO HELP ME OUT. I WORRY THAT IF MY CAR IS INVOLVED IN AN ACCIDENT THEY CAN CAUSE SERIOUS OR LIFE THREATENING INJURIES.

08/15/2016
Components: AIR BAGS
Incident Date: 03/05/2015
Crash: No
Fire: No
Vehicle Identification Number: 1ZVBP8AM6E5******
Summary

RECEIVED LETTER FROM FORD SAYING THERE WAS A RECAL A MONTH AFTER WE PURCHASED THE VEHICLE IN MARCH 2015. WE HAVE CALLED THE DEALERSHIP EVERY WEEK SINCE AND THEY ARE CLAIMING FORD STILL DOESNT HAVE THE PART AND THEY ARE NOT WILLING TO GIVE US A LOANER. THEY TOLD US IF IT DOES ERUPT DONT WORRY BECAUSE THEN WE CAN SUE FORD. I DONT WANT A LAWSUIT I WAS MY CAR FIXED AND TO BE SAFE

08/05/2016
Components: AIR BAGS
Incident Date: 07/01/2015
Crash: No
Fire: No
Vehicle Identification Number: 1ZVBP8AM7E5******
Summary

THERE ARE NO REPLACEMENT PARTS AND NO REPAIRS AVAILABLE FOR THE AIR BAG RECALL. IT IS EXTREMELY FRUSTRATING TO KEEP HEARING ON THE NEWS THAT PEOPLE NEED TO GET THEIR CAR IN FOR REPAIRS ONLY TO BE TOLD THERE ARE NO PARTS! IT'S BEEN OVER A YEAR OF WAITING. AND WHILE WE LET THE CAR SIT FOR AWHILE, IT NOW HAS TO GO OFF TO COLLEGE WITH MY SON. I DO NOT FEEL COMFORTABLE SENDING A DANGEROUS CAR TO COLLEGE! AND YET WHAT CHOICE DO I HAVE? I CAN'T SELL THE CAR WITH A RECALL ON IT AND EXPECT TO GET WHAT I NEED OUT OF IT. I REALLY NEED THE GOVERNMENT TO ACKNOWLEDGE THIS IS A GRAVE CONCERN AND STOP TELLING US TO BRING OUR CARS IN WHEN THERE ARE NO PARTS TO FIX THE PROBLEM! IT WOULD ALSO HELP IF THERE WAS A BUYBACK PROGRAM TO GET THESE DANGEROUS CARS OFF THE ROAD!

08/04/2016
Components: AIR BAGS
Incident Date: 05/15/2015
Crash: No
Fire: No
Vehicle Identification Number: 1ZVBP8FF3E5******
Summary

TAKATA RECALL.

08/01/2016
Components: AIR BAGS
Incident Date: 05/27/2015
Crash: No
Fire: No
Vehicle Identification Number: 1ZVBP8CF3E5******
Summary

NEEDS THE DEFECTIVE AIR BAG REPLACED. RECALL ISSUED APPROXIMATELY A YEAR AND A HALF AGO. STILL SELLING NEW CARS. WHERE IS MY REPLACEMENT?

08/01/2016
Components: AIR BAGS
Incident Date: 05/01/2015
Crash: No
Fire: No
Vehicle Identification Number: 1ZVBP8EM7E5******
Summary

I HAVE RECEIVED SAFETY RECALL NOTICE 15S21 LETTERS FROM FORD ON JULY 2015 AND MAY 2016 HOWEVER THE DEALERS WILL NOT ALLOW US TO MAKE AN APPOINTMENT TO HAVE THE DRIVER AIR BAG REPLACED. I HAVE COPIED THIS COMPLAINT TO OUR ATTORNEY AND HOLD ALL ASSOCIATED RESPONSIBLE FOR ANY INJURIES AS THIS RECALL HAS BEEN IDENTIFIED OVER 12 MONTHS AGO AND THE DEALERS ARE NOT MOVING EXPEDITIOUSLY TO RESOLVE SUCH POTENTIAL INJURY

07/17/2016
Components: STRUCTURE
Incident Date: 07/17/2016
Crash: No
Fire: No
Vehicle Identification Number: 1ZVBP8EM1E5******
Summary

PAINT BUBBLING UP ON THE ALUMINUM HOOD , THE CAR IS A 2014 FORD CAN DO A BETTER JOB

07/11/2016
Components: AIR BAGS
Incident Date: 07/01/2015
Crash: No
Fire: No
Vehicle Identification Number: 1ZVBP8FF3E5******
Summary

TAKATA RECALL - I RECEIVED A RECALL NOTICE FROM FORD IN JULY OF 2015. AS OF YET I HAVE NOT BEEN GIVEN AN APPOINTMENT TO HAVE THIS REPAIRED. IT HAS BEEN BROUGHT TO MY ATTENTION THAT THE REPAIR PARTS SUPPLIED TO THE DEALERS ARE USED TO REPAIR CARS TURNED BACK TO THE DEALERS BY LESSEES SO THE DEALER CAN LEGALLY SELL THE CARS OF THEIR LOTS. IN THE MEANTIME I AM DRIVING THIS CAR WITH THE FAULTY AIRBAGS IN FLORIDA RISKING MY LIFE AND UNABLE TO SELL THE VEHICLE. DO I HAVE ANY RECOURSE IN THIS MATTER AS I HAVE BEEN TOLD THAT IT WILL PROBABLY BE ANOTHER SIX MONTHS UNTIL MY CAR IS REPAIRED?

07/06/2016
Components: AIR BAGS
Incident Date: 07/01/2015
Crash: No
Fire: No
Vehicle Identification Number: 1ZVBP8EM9E5******
Summary

TL* TAKATA RECALL. THE CONTACT OWNS A 2014 FORD MUSTANG. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 15V319000 (AIR BAGS); HOWEVER, THE PART TO DO THE REPAIR WAS UNAVAILABLE. THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS NOTIFIED. THE CONTACT HAD NOT EXPERIENCED A FAILURE. THE VIN WAS UNKNOWN. PARTS DISTRIBUTION DISCONNECT. UPDATED 09/08/16*LJ *JS

06/23/2016
Components: AIR BAGS
Incident Date: 05/01/2016
Crash: No
Fire: No
Vehicle Identification Number: 1ZVBP8AMXE5******
Summary

TL* TAKATA RECALL. THE CONTACT OWNS A 2014 FORD MUSTANG. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 15V319000 (AIR BAGS); HOWEVER, THE PART TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.

06/15/2016
Components: AIR BAGS
Incident Date: 06/15/2016
Crash: No
Fire: No
Vehicle Identification Number: 1ZVBP8AM4E5******
Summary

TL* THE CONTACT OWNS A 2014 FORD MUSTANG. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 15V319000 (AIR BAGS); HOWEVER, THE PART TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE.

06/02/2016
Components: AIR BAGS
Incident Date: 05/27/2015
Crash: No
Fire: No
Vehicle Identification Number: 1ZVBP8AM6E5******
Summary

TAKATA RECALL - FORD ADVISE OF RECAL FOR THE TAKATA AIRBAG SAFETY ISSUE IN MAY OF 2015. I JUST RECEIVED ANOTHER RECALL NOTICE FROM FORD SAYING RECALL COULD NOT YET BE FIXED AND CURRENT TARGET WAS 2017. THIS IS UNACCEPTABLE. I HAVE A SON DRIVING A CAR KNOWING THAT AT ANY TIME HIS LIFE COULD BE PUT IN DANGER BY LACK OF A TIMELY RESPONSE BY THE MANUFACTURER TO REPAIR A KNOWN DEFECT OF WHICH THEY [FORD] ARE AWARE, NOTIFIED - BUT DONE NOTHING. THERE IS NO LEGITIMATE EXCUSE WHY FORD IS FORCING US TO USE A VEHICLE WITH A KNOWN SAFETY DEFECT WITH THE TAKATA EXPLODING AIRBAGS WITHOUT CORRECTING THE SITUATION OR PROVIDING ALTERNATIVE SAFE PROVISIONS SUCH AS USE OF A NON-RECALLED VEHICLE OF SIMILAR MODEL, REFUND FOR THE DEFECTIVE VEHICLE AND ITS RETURN, OR REPLACEMENT WITH A SIMILAR MODEL VEHICLE WITHOUT THE KNOWN SAFETY DEFECT.

06/02/2016
Components: AIR BAGS
Incident Date: 07/06/2015
Crash: No
Fire: No
Vehicle Identification Number: 1ZVBP8AM5E5******
Summary

TL* TAKATA RECALL. THE CONTACT OWNS A 2014 FORD MUSTANG. THE CONTACT RECEIVED A NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 15V319000 (AIR BAGS) HOWEVER, THE PART FOR THE RECALL WAS NOT AVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER HAD EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS NOTIFIED OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.

05/31/2016
Components: AIR BAGS
Incident Date: 07/01/2015
Crash: No
Fire: No
Vehicle Identification Number: 1ZVBP8FFE53******
Summary

TAKATA RECALL - I WAS INFORMED IN JULY OF 2015 ABOUT THE SAFETY RECALL NOTICE 15S21, REGARDING MY TAKATA AIRBAG. IN MAY OF 2016, I WAS INFORMED THAT MY REPLACEMENT AIRBAG WILL NOT BE READY UNTIL THE 4TH QUARTER OF 2016. I CONSIDER THIS LONG DELAY UNACCEPTABLE. I HAVE FAMILY MEMBERS WHO ARE AFRAID TO DRIVE THE CAR DUE TO THE POTENTIAL OF INJURY DUE TO THE AIRBAG DEFECT. I AM REQUESTING SOME OTHER COURSE OF ACTION.

05/28/2016
Components: AIR BAGS
Incident Date: 10/14/2014
Crash: No
Fire: No
Vehicle Identification Number: 1ZVBP8CF4E5******
Summary

TAKATA RECALL-DOES ANYONE HAVE ANY IDEA HOW LONG WE ARE SUPPOSED TO WAIT TO HAVE OUR AIRBAGS REPLACED? MY CAR WILL BE 2 YEARS OLD IN OCTOBER AND I AM JUST KEEPING MY FINGERS CROSSED THAT I DO NOT HAVE AN ACCIDENT THAT DEPLOYS THE DEFECTIVE AIRBAGS-THIS IS RIDICULOUS AND COULD BE A SERIOUS SAFETY CONCERN. THANK YOU FOR ANY INFORMATION THAT YOU CAN PROVIDE TO ME AS TO WHEN I MIGHT EXPECT TO ACTUALLY HAVE MY AIRBAGS REPLACED. THANK YOU, [XXX] INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6). *TR

05/26/2016
Components: AIR BAGS
Incident Date: 05/15/2016
Crash: No
Fire: No
Vehicle Identification Number: 1ZVBP8CF1E5******
Summary

TL* THE CONTACT OWNS A 2014 FORD MUSTANG. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 15V319000 (AIR BAGS); HOWEVER, THE PART TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.

05/26/2016
Components: AIR BAGS
Incident Date: 05/26/2016
Crash: No
Fire: No
Vehicle Identification Number: 1ZVBP8CFXE5******
Summary

TL* THE CONTACT OWNS A 2014 FORD MUSTANG. THE CONTACT RECEIVED A NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 15V319000 (AIR BAGS) HOWEVER, THE PARTS FOR THE REPAIR WERE UNAVAILABLE. THE CONTACT STATED THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE CONTACT HAD NOT EXPERIENCED ANY FAILURES. THE MANUFACTURER WAS NOT MADE AWARE OF THE ISSUE. VIN TOOL CONFIRMS PARTS NOT YET AVAILABLE.

05/24/2016
Components: AIR BAGS
Incident Date: 07/13/2015
Crash: No
Fire: No
Vehicle Identification Number: 1ZVBP8AM5E5******
Summary

TL* TAKATA RECALL. THE CONTACT OWNS A 2014 FORD MUSTANG. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 15V319000 (AIR BAGS) AND WAS UNABLE TO RECEIVE THE PART FOR THE REPAIR WITHIN A REASONABLE TIME FRAME AND WAS UNABLE TO DETERMINE WHEN THE VEHICLE WOULD BE REPAIRED. THE MANUFACTURER WAS UNABLE TO PROVIDE A SPECIFIC TIME FRAME TO SUPPLY THE PART TO THE DEALER AND ONLY INDICATED THE END OF THE FORTH QUARTER THE PARTS MAY BECOME AVAILABLE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE. UPDATED 06/29/16*LJ THE VEHICLE WAS SCHEDULED TO BE FIXED ON JUNE 30, 2016. UPDATED 07/25/16. *JB

05/24/2016
Components: AIR BAGS
Incident Date: 07/08/2015
Crash: No
Fire: No
Vehicle Identification Number: 1ZVBP8CF2E5******
Summary

TL* TAKATA RECALL. THE CONTACT OWNS A 2014 FORD MUSTANG. THE CONTACT RECEIVED A RECALL NOTIFICATION FOR NHTSA CAMPAIGN NUMBER: 15V319000 (AIR BAGS) HOWEVER, THE PARTS NEEDED WERE NOT AVAILABLE. THE CONTACT BELIEVED THAT THE MANUFACTURER HAD EXCEEDED A REASONABLE AMOUNT OF TIME TO PROVIDE THE RECALL REPAIRS. THE DEALER AND THE MANUFACTURER WERE MADE AWARE OF DELAY. THE CONTACT HAD NOT EXPERIENCED THE FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.

05/24/2016
Components: AIR BAGS
Incident Date: 05/24/2016
Crash: No
Fire: No
Vehicle Identification Number: 1ZVBP8EMXE5******
Summary

TAKATA RECALL - NO PARTS ARE AVAILABLE OVER A YEAR AFTER IT WAS IDENTIFIED AS AN ISSUE THAT CAN CAUSE DEATH! WHY AREN'T THESE BEING DISABLED OR LOANER CARS BEING ISSUED. HOW CAN SOMEONE DRIVE THIS CAR KNOWING THE PART COULD FAIL AND KILL THE DRIVER OR PASSENGER? IS IT SAFER TO DRIVE WITHOUT THE AIRBAG THAN WITH THE DEFECTIVE ONE? NO ONE AT FORD WOULD ANSWER THAT QUESTION FOR ME.

05/19/2016
Components: AIR BAGS
Incident Date: 01/06/2016
Crash: No
Fire: No
Vehicle Identification Number: 1ZVBP8JZ2E5******
Summary

TL* TAKATA RECALL. THE CONTACT OWNS A 2014 FORD MUSTANG. THE CONTACT RECEIVED A RECALL NOTIFICATION FOR NHTSA CAMPAIGN NUMBER: 15V319000 (AIR BAGS). THE PART NEEDED FOR THE REPAIR WAS NOT AVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.

05/18/2016
Components: AIR BAGS
Incident Date: 05/27/2015
Crash: No
Fire: No
Vehicle Identification Number: 1ZVBP8AM4E5******
Summary

"TAKATA RECALL" WE FEEL FORD MOTOR CO. AND PLANET FORD ARE REFUSING TO FIX THE VEHICLE IN QUESTION BECAUSE OF A SUPPOSED UNAVAILABILITY OF PARTS. TWELVE MONTHS IS FAR TOO LONG. TWO DEATHS IN HOUSTON TX. WE PARKED THE CAR. THE IMPORTANCE OF COMPLETING THE INFLATOR REPLACEMENT AND GOING BEYOND THE MINIMUM REQUIREMENT OF A MAILED NOTIFICATION. PROVIDE ALTERNATIVE TRANSPORTATION IN THE FORM OF A LOANER OR RENTAL VEHICLE, FREE OF CHARGE, UNTIL OUR VEHICLE IS REPAIRED. WE FILED A CONSUMER COMPLAINT FORM WITH KEN PAXTON, ATTORNEY GENERAL OF TEXAS. CONTACTED THE GOVERNOR, LTG, MR. POE AND MR. CRUZ BUT HAVE HAD NO SUCCESS. WE SENT PLANET FORD A COPY OF THE COMPLAINT IN A CERTIFIED LETTER.

05/17/2016
Components: AIR BAGS
Incident Date: 05/06/2015
Crash: Yes
Fire: No
Vehicle Identification Number: 1ZVBP8AM7E5******
Summary

TL* THE CONTACT OWNS A 2014 FORD MUSTANG. WHILE DRIVING APPROXIMATELY 60 MPH, THE DRIVER LOST CONTROL OF THE VEHICLE AND CRASHED INTO TWO SEPARATE CONCRETE DIVIDING WALLS. DURING THE CRASH, THE FRONT END OF THE VEHICLE SUSTAINED SEVERE DAMAGE BUT THE AIR BAGS DID NOT DEPLOY. THE DRIVER EXPERIENCED BACK INJURIES THAT DID NOT REQUIRE MEDICAL ATTENTION. A POLICE REPORT WAS NOT FILED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 2,743. UPDATED 07/13/16*LJ *CN

05/12/2016
Components: AIR BAGS
Incident Date: 05/02/2016
Crash: No
Fire: No
Summary

LETTER FROM CONGRESSMAN MEEHAN ON BEHALF OF CONSTITUENT REGARDING THE RECALL OF AIRBAGS IN HIS 2014 MUSTANG CONVERTIBLE. *SMD THE CONSUMER WAS INFORMED THE PARTS WERE NOT AVAILABLE. *JB

04/27/2016
Components: AIR BAGS
Incident Date: 04/27/2016
Crash: No
Fire: No
Vehicle Identification Number: 1ZVBP8CF9E5******
Summary

TAKATA RECALL - ENOUGH IS ENOUGH STILL NO PARTS AVAILABLE. FORD DECLINED ANY ASSISTANCE OR BUY BACK. NICE WE HAVE TO PUT OURSELVES AT RISK WITH NO END IN SIGHT. BARLEY ANY MILES ON MY VEHICLE TO AFRAID TO DRIVE IT.

04/27/2016
Components: STEERING
Incident Date: 04/24/2016
Crash: No
Fire: No
Vehicle Identification Number: 1ZVBP8CF9E5******
Summary

VEHICLE HAD AN IMMEDIATE LOSS OF POWER STEERING WHEN MAKING A RIGHT HAND TURN. VEHICLE CONTINUED TO HAVE NO POWER STEERING FOR TWO BLOCKS. MADE IT TO MY DRIVEWAY TURNED THE CAR OFF, RESTARTED AND THEN ALL WAS OKAY. DOES NOT EXPLAIN THE SUDDEN LOSS OF POWER STEERING. LUCKILY I WAS IN MY RESIDENTIAL NEIGHBORHOOD AT 35MPH

04/26/2016
Components: AIR BAGS
Incident Date: 03/23/2016
Crash: Yes
Fire: No
Vehicle Identification Number: 1ZVBP8AM6E5******
Summary

PER THE POLICE REPORT NARRATIVE, WHILE APPROACHING A RED LIGHT, THE DRIVER'S SIDE AIRBAG ON THE 2014 FORD MUSTANG DEPLOYED WHILE BRAKING, (PRIOR TO ANY IMPACT), CAUSING THE DRIVER 'S FOOT TO SLIP OFF THE BRAKE, WHICH IN TURN CAUSED A THREE VEHICLE CHAIN REACTION REAR END TYPE COLLISION. ACCORDING TO THE POLICE REPORT NARRATIVE THE DRIVER HAD THE VEHICLE SERVICED EARLIER IN THE DAY AT THE FORD DEALERSHIP FOR THE AIRBAG.

04/21/2016
Components: AIR BAGS
Incident Date: 07/23/2015
Crash: No
Fire: No
Vehicle Identification Number: 1ZVBP8AM0E5******
Summary

TL* TAKATA RECALL. THE CONTACT OWNS A 2014 FORD MUSTANG. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 15V319000 (AIR BAGS); HOWEVER, THE PART TO DO THE REPAIR WAS NOT AVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS NOTIFIED. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.

04/20/2016
Components: AIR BAGS
Incident Date: 06/24/2015
Crash: No
Fire: No
Vehicle Identification Number: 1ZVBP8FF6E5******
Summary

LONG MCARTHUR INC OF SALINA KS SOLD ME THIS NEW VEHICLE ON JUNE 24TH 2015 . AFTER THEY WERE AWARE OF THE OPEN RECALL. IT IS MY UNDERSTANDING THAT IT IS AGAINST FEDERAL LAW FOR ANY DEALERSHIP TO SELL A NEW VEHICLE WITH AN OPEN RECALL . I HAVE CONTACTED THE DEALERSHIP AND WAS TOLD THEY WILL DO NOTHING TO CORRECT THE PROBLEM FORD ISSUED THE RECALL AT THE END OF MAY 2015 . WELL BEFORE I PURCHASED THE CAR. I CONTACTED FORD ALSO AND WAS TOLD THEY HAVE NO PARTS TO REPAIRS THE VEHICLE . I AM TERRIFIED OF RISKING MY LIFE DRIVING THIS VEHICLE . IT WAS ILLEGAL TO SELL A NEW CAR WITH AN OPEN RECALL. I WANT THE DEALERSHIP TO TAKE BACK THE CAR THEY SHOULD HAVE NEVER SOLD IN THE FIRST PLACE.

04/19/2016
Components: STRUCTURE
Incident Date: 02/29/2016
Crash: No
Fire: No
Vehicle Identification Number: 1ZVBP8AM7E5******
Summary

I OWN A 2014 FORD MUSTANG AND THE PAINT ON THE ALUMINUM HOOD HAS FAILED IN SEVERAL LOCATIONS. THERE WAS NO DAMAGE TO THE AFFECTED AREA AND THE DEALERSHIP HAS ADVISED ME THAT THIS IS A VERY COMMON PROBLEM ON THE MUSTANGS. DESPITE THIS KNOWN DEFECT, FORD HAS REFUSED TO ADDRESS ANY REPAIR.

04/18/2016
Components: AIR BAGS
Incident Date: 07/31/2015
Crash: No
Fire: No
Vehicle Identification Number: 1ZVBP8EM7E5******
Summary

TL* TAKATA RECALL. THE CONTACT OWNS A 2014 FORD MUSTANG. THE CONTACT RECEIVED A RECALL NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 15V319000 (AIR BAGS); HOWEVER, THE PART TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS NOT NOTIFIED. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.

04/15/2016
Components: AIR BAGS
Incident Date: 07/07/2015
Crash: No
Fire: No
Vehicle Identification Number: 1ZVBP8AM2E5******
Summary

TL* TAKATA RECALL. THE CONTACT OWNS A 2014 FORD MUSTANG. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 15V319000 (AIR BAGS) AND STATED THAT THE PART NEEDED FOR THE REPAIR WAS NOT AVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE. UPDATED 05/20/16*LJ UPDATED 08/03/16.*JB

04/14/2016
Components: AIR BAGS
Incident Date: 07/13/2015
Crash: No
Fire: No
Vehicle Identification Number: 1ZVBP8AM1E5******
Summary

TL* TAKATA RECALL. THE CONTACT OWNS A 2014 FORD MUSTANG. THE CONTACT RECEIVED A RECALL NOTIFICATION FOR NHTSA CAMPAIGN NUMBER: 15V319000 (AIR BAGS) AND STATED THAT THE PART NEEDED WAS UNAVAILABLE TO PERFORM THE RECALL REPAIR. THE MANUFACTURER WAS NOTIFIED OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. THE VIN WAS NOT AVAILABLE. PARTS DISTRIBUTION DISCONNECT. UPDATED 06/14/16*LJ UPDATED 06/28/16.*JB

04/13/2016
Components: AIR BAGS
Incident Date: 04/13/2016
Crash: No
Fire: No
Vehicle Identification Number: 1ZVBP8CF3E5******
Summary

TAKATA RECALL: I HAVE BEEN TRYING TO GET A REPAIR FOR MY FAULTY AIRBAG TO NO AVAIL. I HAVE CONTACTED THE DEALERSHIP MULTIPLE TIMES OVER THE LAST YEAR AND HAVE BEEN TOLD THAT THEY HAVE NO PARTS AVAILABLE, CANNOT GIVE ME A REPAIR DATE, AND WAS TOLD FORD HAS NOT EVEN STARTED MANUFACTURING THE ITEM AS OF YET. EMAIL FROM FORD: "FORD DOES NOT HAVE ANY PARTS TO RELEASE TO ANY DEALERS. AS A MATTER OF FACT THEY DON'T EVEN HAVE A PART # LISTED IN THE BULLETIN WHICH LEADS ME TO THINK THEY DO NOT HAVE A SUPPLIER MAKING THE PARTS YET." I FIND THIS UNACCEPTABLE, ESPECIALLY WITH THE RECENT FATALITIES OCCURRING FROM SHRAPNEL SHOOTING FROM AIRBAGS. THE VEHICLE IS AN 2014 AND PURCHASED LAST YEAR.

04/13/2016
Components: AIR BAGS
Incident Date: 05/27/2015
Crash: No
Fire: No
Vehicle Identification Number: 1ZVBP8EM6E5******
Summary

TAKATA RECALL. I RECEIVED A RECALL ON MY 2014 MUSTANG IN MAY OF 2015 AND MY FORD DEALER WILL NOT FIX THE CAR. HE SAYS FORD WILL NOT SUPPLY THE NECESSARY PARTS. I WANT MY MUSTANG FIXED. I FEEL A YEAR IS LONG ENOUGH TO WAIT ON A RECALL REMEDY.

04/12/2016
Components: AIR BAGS
Incident Date: 07/01/2015
Crash: No
Fire: No
Vehicle Identification Number: 1ZVBP8JZ5E5******
Summary

TL* TAKATA RECALL. THE CONTACT OWNS A 2014 FORD MUSTANG. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 15V319000 (AIR BAGS); HOWEVER, THE PART TO DO THE REPAIR WAS NOT AVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS NOTIFIED. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE. UPDATED 06/29/16*LJ UPDATED 06/30/16.*JB

04/11/2016
Components: AIR BAGS
Incident Date: 04/11/2016
Crash: No
Fire: No
Vehicle Identification Number: 1ZVBP8CF4E5******
Summary

TL* TAKATA RECALL. THE CONTACT OWNS A 2014 FORD MUSTANG. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 15V319000 (AIR BAGS) HOWEVER, THE PART NEEDED TO REPAIR THE VEHICLE WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS NOTIFIED OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS UNAVAILABLE.

04/09/2016
Components: AIR BAGS
Incident Date: 07/01/2015
Crash: No
Fire: No
Vehicle Identification Number: 1ZVBP8AM3E5******
Summary

TAKATA INFLATERS..IST NOTIFIED OF RECALL BY LETTER DATED JULY 2015. FORD DEALERSHIP CONTINUES TO TELL US WE WILL BE NOTIFIED WHEN THE PARTS COME IN BY MAIL TO SCHEDULE THE REPLACEMENT. BEEN THEIR FOR SERVICE TWO TIMES SINCE AND STILL NO PARTS AVAILABLE. PART WILL BE REPLACED IF THE AIR BAG DEPLOYS...NO ESTIMATION OF MUCH LONGER WE NEED TO RISK OUR LIVES WHEN DRIVING THE CAR. RECENT DEATH IN TEXAS CAUSED MEDIA TO ENCOURAGE US ALL TO GET OUR VEHICLES FIXED, HOWEVER NO MENTION OF THE FACT THAT PARTS ARE NOT BEING ISSUED!, TOTALLY DISSATISFIED WITH FORDS HANDLING OF THE SITUATION!

04/08/2016
Components: AIR BAGS
Incident Date: 07/01/2015
Crash: No
Fire: No
Vehicle Identification Number: 1ZVBP8AM0E5******
Summary

TL* TAKATA RECALL. THE CONTACT OWNS A 2014 FORD MUSTANG. THE CONTACT RECEIVED A RECALL NOTIFICATION FOR NHTSA CAMPAIGN NUMBER: 15V319000 (AIR BAGS); HOWEVER, THE PARTS TO DO THE RECALL REPAIR WERE UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS NOT MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.

04/08/2016
Components: AIR BAGS
Incident Date: 07/14/2015
Crash: No
Fire: No
Vehicle Identification Number: 1ZVBP8CF8E5******
Summary

TL* TAKATA RECALL. THE CONTACT OWNS A 2014 FORD MUSTANG. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 15V319000 (AIR BAGS). THE CONTACT FELT THAT THE PART EXPECTED AVAILABILITY DATE WAS UNREASONABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS NOTIFIED OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.

04/07/2016
Components: AIR BAGS
Incident Date: 06/01/2015
Crash: No
Fire: No
Vehicle Identification Number: 1ZVBP8CF1E5******
Summary

TL* THE CONTACT OWNS A 2014 FORD MUSTANG. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 15V319000 (AIR BAGS). AFTER CONTACTING THE DEALER AND THE MANUFACTURER ON MULTIPLE OCCASIONS, THE CONTACT WAS INFORMED THAT THE PARTS NEEDED TO REPAIR THE VEHICLE WERE NOT AVAILABLE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.

04/07/2016
Components: AIR BAGS
Incident Date: 06/01/2015
Crash: No
Fire: No
Vehicle Identification Number: 1ZVBP8CF8E5******
Summary

TL* TAKATA RECALL. THE CONTACT OWNS A 2014 FORD MUSTANG. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 15V319000 (AIR BAGS); HOWEVER, THE PART TO DO THE RECALL REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS NOTIFIED OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. PARTS DISTRIBUTION DISCONNECT. UPDATED 06/14/16*LJ

04/07/2016
Components: AIR BAGS
Incident Date: 07/01/2015
Crash: No
Fire: No
Vehicle Identification Number: 1ZVBP8EM0E5******
Summary

I WAS NOTIFIED ABOUT THE AIRBAG RECALL IN JULY, 2015. 15S21. FORD HAS STILL NOT MADE THE REPAIR. I AM ADVISED BY THE DEALER THAT THERE ARE NO PARTS AVAILABLE FOR THIS RECALL. THIS IS A SERIOUS SAFETY MATTER. WE ARE NOW APPROACHING NINE MONTHS SINCE THE NOTIFICATION.

04/07/2016
Components: AIR BAGS
Incident Date: 04/07/2016
Crash: No
Fire: No
Vehicle Identification Number: 1ZVBP8EM5E5******
Summary

TL* TAKATA RECALL. THE CONTACT OWNS A 2014 FORD MUSTANG. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 15V319000 (AIR BAGS); HOWEVER, THE PART NEEDED TO REPAIR THE VEHICLE WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS NOTIFIED OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PART UNAVAILABLE.

04/07/2016
Components: AIR BAGS
Incident Date: 04/07/2016
Crash: No
Fire: No
Vehicle Identification Number: 1ZVBP8EM6E5******
Summary

TL* TAKATA RECALL. THE CONTACT OWNS A 2014 FORD MUSTANG. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 15V319000 (AIR BAGS); HOWEVER, THE PART NEEDED TO REPAIR THE VEHICLE WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS NOTIFIED OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.

04/07/2016
Components: STRUCTURE,UNKNOWN OR OTHER
Incident Date: 09/04/2015
Crash: No
Fire: No
Vehicle Identification Number: 1ZVBP8AM8E5******
Summary

DRIVING VEHICLE IN STOP AND GO HIGHWAY TRAFFIC, LANE OPENED TO MERGE ON ANOTHER HIGHWAY WHEN ACCELERATION BEGAN THE FRONT AIR SPOILER (PLASTIC COVER UNDER ENGINE)BECAME UNHINGED FROM FRONT SUPPORTS AND HIT THE ROAD SURFACE AND BEGAN TO THROW SMALL ROCKS FROM THE SURFACE OF THE ROAD.

04/06/2016
Components: AIR BAGS
Incident Date: 06/15/2015
Crash: No
Fire: No
Vehicle Identification Number: 1ZVBP8CF0E5******
Summary

TL* TAKATA RECALL. THE CONTACT OWNS A 2014 FORD MUSTANG. THE CONTACT RECEIVED A NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 15V319000 (AIR BAGS) HOWEVER, THE PART TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS NOT MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. THE VIN TOOL CONFIRMS PARTS NOT AVAILABLE.

04/06/2016
Components: AIR BAGS
Incident Date: 03/05/2016
Crash: No
Fire: No
Vehicle Identification Number: 1ZVBP8EM8E5******
Summary

TAKATA AIRBAG. WE PURCHASED OUR VEHICLE 2 YEARS AGO AND WERE NOTIFIED OVER A YEAR AGO ABOUT A DEFECTIVE AIRBAG AND THE NEED FOR IT TO BE REPLACED. IN CHECKING WITH OUR DEALERSHIP OVER THIS TIME, INCLUDING YESTERDAY THEY ADVISE THE PART HAS NOT EVEN BEEN MADE YET AND THERE IS NO PART NUMBER IN EXISTENCE FOR IT. THEY ADVISED THERE IS NO INFO AS TO WHEN IT MAY BE AVAILABLE.

04/05/2016
Components: AIR BAGS
Incident Date: 07/27/2015
Crash: No
Fire: No
Vehicle Identification Number: 1ZVBP8EMXE5******
Summary

TL* TAKATA RECALL. THE CONTACT OWNS A 2014 FORD MUSTANG. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 15V319000 (AIR BAGS); HOWEVER, THE PART TO DO THE REPAIR WAS NOT AVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS NOTIFIED. THE CONTACT HAD NOT EXPERIENCED A FAILURE. PARTS DISTRIBUTION DISCONNECT. UPDATED 05/26/16*LJ UPDATED 06/16/16.*JB

04/04/2016
Components: AIR BAGS
Incident Date: 04/04/2016
Crash: No
Fire: No
Vehicle Identification Number: 1ZVBP8EM5E5******
Summary

TAKATA RECALL MY CAR HAS A RECALL THAT CAN POTENTIALLY RESULT IN DEATH AND IF HAVE SPOKEN TO 3 DIFFERENT PEOPLE OVER THE COURSE OF 6 MONTHS AND THEY ARE STILL SAYING "UM I'M SORRY WE HAVE NO SOLUTION AND NO TIME FRAME FOR A SOLUTION". SERIOUSLY! BY THE TIME THE SOLUTION HAPPENS SOMEONE COULD DIE??? THIS IS SO UNACCEPTABLE! I WOULD EXPECT AT THE VERY LEAST A FREE RENTAL CAR!! OR A REFUND FOR MY CAR IF THERE IS NOTHING EVEN IN THE WORKS!

03/31/2016
Components: AIR BAGS
Incident Date: 03/31/2016
Crash: No
Fire: No
Vehicle Identification Number: 1ZVBP8CFXE5******
Summary

RECALL ON TAKATA DRIVERS AIR BAG PART NO. 15S21, ISSUED MAY 2015 , ALMOST ONE YR WITH NO FIX. PLEASE EMAIL ME TO WHEN THE FIX WILL BE DONE. WHEN WILL TAKATA JAPAN COME UP WITH A PART AND GET MY VEHICLE INSTALLED , I BOUGHT THE CAR IN DEPEW NY, AND NEED TO REGISTER THE VEHICLE IN CANADA , ON THE RIV PROGRAM, NEED TO CLEAR THE RECALL BEFORE I CAN REGISTER THE CAR. WHEN DO YOU THINK OR KNOW THAT THIS PART 15S21 WILL BE AVAILABLE AT MY DEALERSHIP. THANKS.

03/31/2016
Components: AIR BAGS
Incident Date: 07/15/2015
Crash: No
Fire: No
Vehicle Identification Number: 1ZVBP8AM7E5******
Summary

TL* THE CONTACT OWNS A 2014 FORD MUSTANG. THE CONTACT STATED THAT THE RECALL NOTICE FOR NHTSA CAMPAIGN NUMBER: 15B319000 (AIR BAGS) WAS RECEIVED IN JULY OF 2015. AFTER CONTACTING THE DEALER AND THE MANUFACTURER, THE CONTACT WAS INFORMED THAT THE PARTS NEEDED TO REPAIR THE VEHICLE WERE STILL NOT AVAILABLE AND NO ESTIMATED TIME FOR RECEIVING THE PARTS COULD BE GIVEN. THE CONTACT HAD NOT EXPERIENCED A FAILURE. UPDATED 05/24/16*LJ

03/29/2016
Components: AIR BAGS
Incident Date: 07/16/2015
Crash: No
Fire: No
Vehicle Identification Number: 1ZVBP8AM8E5******
Summary

TL* TAKATA RECALL. THE CONTACT OWNS A 2014 FORD MUSTANG. THE CONTACT RECEIVED A NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 15V319000 (AIR BAGS); HOWEVER, THE PART TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.

03/28/2016
Components: AIR BAGS
Incident Date: 03/21/2016
Crash: No
Fire: No
Vehicle Identification Number: 1ZVBP8AM9E5******
Summary

TL* TAKATA RECALL. THE CONTACT OWNS A 2014 FORD MUSTANG. THE CONTACT RECEIVED A NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 15V319000 (AIR BAGS) HOWEVER, THE PART TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. THE VIN TOOL CONFIRMS PARTS NOT YET AVAILABLE. UPDATED 05/10/16*LJ UPDATED 05/16/16.*JB

03/28/2016
Components: AIR BAGS
Incident Date: 07/07/2015
Crash: No
Fire: No
Vehicle Identification Number: 1ZVBP8EM1E5******
Summary

TAKATA RECALL: HOW CAN I GET THE BAG TURNED OFF UNTIL THE RECALL CAN BE PREFORM. HAVING THIS POTENTIAL BOMB IN MY FACE IS NOT SAFE.

03/15/2016
Components: STRUCTURE
Incident Date: 03/31/2015
Crash: No
Fire: No
Summary

TL* THE CONTACT OWNS A 2014 FORD MUSTANG. AFTER EVERY RAIN, THE CONTACT NOTICED THAT THE DASHBOARD WAS LEAKING WATER THAT TRAVELED TO THE PASSENGER SIDE FLOORBOARD. THE WATER CREATED MOLD. THE VEHICLE WAS TAKEN TO A DEALER WHERE THE CAUSE OF THE FAILURE WAS UNDETERMINED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 15,500. THE VIN WAS NOT PROVIDED.

03/10/2016
Components: AIR BAGS,STRUCTURE
Incident Date: 09/18/2013
Crash: No
Fire: No
Vehicle Identification Number: 1ZVBP8AM2E5******
Summary

TAKATA RECALL ///PAINT PEELING AND BULBING

03/09/2016
Components: AIR BAGS
Incident Date: 05/01/2015
Crash: No
Fire: No
Vehicle Identification Number: 1ZVDP8AMGE5******
Summary

RECALL METAL FRAGMENTS IN AIR BAGS PARTS AFTER A YEAR ARE STILL NOT AVAILABLE CUSTOMER LIFES ARE IN DANGER DO TO SUCH HAZARDOUS SAFETY

03/07/2016
Components: AIR BAGS
Incident Date: 03/07/2016
Crash: No
Fire: No
Vehicle Identification Number: 1ZVP8EM7E52******
Summary

TAKATA RECALL - IT HAS BEEN ALMOST A YEAR SINCE THE RECALL WAS ISSUED. THEY ISSUED INTERIM REPAIR FOR OLDER VEHICLES BUT NOT MINE. I DON'T ESPECIALLY FEEL SAFE DRIVING THIS VEHICLE AND FORD CAN'T REPAIR BECAUSE OF A PARTS ISSUE. FORD SHOULD GIVE EVERYONE AN INTERIM REPAIR. CAN'T YOU AUTHORIZED FORD TO TURN OFF THE AIRBAG UNTIL IT IS REPAIRED? THE COMMENT ABOUT HIGH HUMIDITY IS NOT FAIR. SOMEONE COULD RUN INTO ME AND THE DEVICE THAT IS SUPPOSED TO SAVE ME IS GOING TO KILL ME. PLEASE CONTACT FORD AND GET THEM MOVING ON THIS RECALL. MY CAR IS USELESS, I CAN'T TRADE IT IN EITHER BECAUSE OF THE RECALL. AND I CAN'T MAKE AN APPOINTMENT TO GET IT FIXED!!

02/28/2016
Components: AIR BAGS
Incident Date: 07/14/2015
Crash: Yes
Fire: Yes
Vehicle Identification Number: 1ZVBP8EM2E5******
Summary

TAKATA RECALL OR ANY DEFECTIVE AIRBAG ISSUES. I RENTED A CAR FROM A SMALL INDEPENDENT CAR RENTAL AGENCY NEAR A MAJOR AIRPORT IN THE USA. I WAS IN SLOW MOVING TRAFFIC ON A HIGHWAY AND HAD TO BRAKE HARD FOR TRAFFIC WHICH HAD STOPPED. I COLLIDED WITH NOTHING. THE AIRBAG DEPLOYED, EXPLODED AND SHATTERED AS IT DEPLOYED, BURST INTO FLAMES AND A PIECE OF THE AIRBAG LANDED ON MY ARM BURNING ME AND LEAVING A SCAR. THE DETONATOR O THE STEERING REMAINED IN FLAMES FOR SEVERAL MINUTES SMELLING OF GUNPOWDER. RESEARCHING THIS CAR RENTAL COMPANY ONLINE LATER, THERE APPEARS TO BE A PATTERN - CARS RENTED FROM THIS COMPANY AT VERY LOW RATES WHICH ARE CLAIMED TO BE DAMAGED WHEN RETURNED AND THEN BILLING THE CAR RENTER'S INSURANCE COMPANY AND USING A REPAIR SHOP THAT SEEMS TO BE DIRECTLY RELATED TO THE OWNER OF THE CAR RENTAL COMPANY.ALSO, THE CLAIMS COMPANY THE CAR RENTAL USES SEEMS VERY INVOLVED IN THIS POTENTIAL SIDE INDUSTRY AS WELL. BECAUSE THEIR RENTAL RATES ARE SO LOW, THIS HAS MADE ME SUSPICIOUS. THE CARS THEY RENT OUT ARE NOT NEW. I HAVE THE VPN NUMBER THAT WAS SUPPLIED TO THE BODY SHOP FOR THE REPAIR BUT HAVE CONCERNS THE VPN MAY NOT BE CORRECT EITHER. WHAT I DO HAVE IS A PIECE OF FABRIC FROM THE AIRBAG. I WAS HOPING TO BE ABLE TO IDENTIFY THE AIRBAG THAT BURNED ME AND BE SURE THAT IT IS NOT EITHER A TAKATA AIRBAG OR SOME GENERIC BRAND X AIRBAG THAT WOULD NEVER HAVE BEEN IN THIS MODEL CAR. I WILL ATTACH A PHOTO OF THE FABRIC. IF THERE IS SOMEONE I COULD SEND A SAMPLE OF THE FABRIC TO, I WOULD BE MOST APPRECIATIVE OF HAVING THE NAME OF A LEGITIMATE AIR BAG EXPERT. THANK YOU. *TR

02/25/2016
Components: AIR BAGS
Incident Date: 06/01/2015
Crash: No
Fire: No
Vehicle Identification Number: 1ZVBP8AM6E5******
Summary

TL* TAKATA RECALL. THE CONTACT OWNS A 2014 FORD MUSTANG. THE CONTACT STATED THAT THE RECALL NOTICE FOR NHTSA CAMPAIGN NUMBER: 15V319000 (AIR BAGS) WAS RECEIVED IN JUNE OF 2015. AFTER CONTACTING THE DEALER AND THE MANUFACTURER ON MULTIPLE OCCASIONS, THE CONTACT WAS INFORMED THAT THE PARTS NEEDED TO REPAIR THE VEHICLE WERE STILL NOT AVAILABLE AND NO ESTIMATED TIME FOR RECEIVING THE PARTS COULD BE GIVEN. THE CONTACT HAD NOT EXPERIENCED A FAILURE. PARTS DISTRIBUTION DISCONNECT.

02/19/2016
Components: AIR BAGS
Incident Date: 08/18/2015
Crash: No
Fire: No
Vehicle Identification Number: 1ZVBP8AM0E5******
Summary

TL* TAKATA RECALL. THE CONTACT OWNS A 2014 FORD MUSTANG. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 15V319000 (AIR BAGS). THE PART NEEDED FOR THE REPAIR WAS NOT AVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.

02/17/2016
Components: AIR BAGS
Incident Date: 03/01/2015
Crash: No
Fire: No
Vehicle Identification Number: 1ZVBP8EM7E5******
Summary

TAKATA RECALL. I PURCHASED THIS CAR USED APPROX A YEAR AGO. I RECEIVED A RECALL LETTER FROM FORD JULY 2015. THERE IS STILL NO PLACE THAT CAN MAKE THESE REPAIRS DUE TO NOT HAVING THE PARTS. I FOUND OUT YESTERDAY THAT THESE CARS WITH THIS RECALL WERE NOT TO BE RESOLD. I WENT TO CHECK ABOUT TRADING MY CAR IN JUST TO UPGRADE TO A NEWER YEAR WHEN I WAS INFORMED THAT THE CARS CANNOT BE RESOLD. THE TRADE VALUE WAS A JOKE AND I DO BELIEVE THAT THE RECALL HAS ALOT TO DO WITH THAT. I AM VERY UPSET THAT I AM DRIVING A CAR WITH MY CHILD IN IT THAT HAS THIS AIRBAG ISSUE. I CALLED THE NUMBER ON THE LETTER WHEN I RECEIVED IT AND WAS TOLD IT WAS NOTHING TO WORRY ABOUT AND THAT WHEN THE PARTS WERE AVAILABLE I WOULD BE INFORMED. WELL STILL NOTHING HAS BEEN DONE AND I KEEP GETTING TOLD THERE AREN'T ANY PARTS YET. SO WHAT DO I DO I PURCHASED A 28000.00 CAR THAT IS WORTH NOTHING FOR A TRADE AND IT IS NOT SAFE TO DRIVE. I FEEL LIKE THE DEALERSHIP I PURCHASED FROM SHOULD DO SOMETHING FOR ME AND FORD SHOULD REPLACE ALL THESE DEFECTIVE VEHICLES. I AM JUST SO UPSET OVER THIS. WHAT CAN I DO NEXT? VEHICLE VIN [XXX]. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6). *TR

02/12/2016
Components: AIR BAGS
Incident Date: 07/01/2015
Crash: No
Fire: No
Vehicle Identification Number: 1ZVBP8EM8E5******
Summary

TL* TAKATA RECALL. THE CONTACT OWNS A 2014 FORD MUSTANG. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 15V319000 (AIR BAGS) HOWEVER, THE PART TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.

02/06/2016
Components: AIR BAGS
Incident Date: 07/01/2015
Crash: No
Fire: No
Vehicle Identification Number: 1ZVBP8AM8E5******
Summary

TAKATA RECALL FORD MOTOR SENT ME A RECALL NOTICE DATED JULY 2015. SEVEN MONTHS HAVE PASSED AND FORD HAS DONE NOTHING. THERE IS NO PART NUMBER FOR THE REPLACEMENT. REPEATED CHECKS HAVE BEEN MADE BY ME WITH KOONS FORD OF STERLING, VA. KOONS SERVICE MGR AND PARTS MGR SAY THEY HAVE NO INFORMATION FROM FORD ON THIS RECALL. FORD NEEDS A KICK IN THIS [XXX[ AS THEY HAVE DONE NOTHING. THIS RECALL IS A JOKE. A FED UP MUSTANG OWNER. [XXX]. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6). *TR

02/04/2016
Components: AIR BAGS
Incident Date: 07/24/2015
Crash: No
Fire: No
Summary

TL* TAKATA RECALL. THE CONTACT OWNS A 2014 FORD MUSTANG. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 15V319000 (AIR BAGS); HOWEVER, THE PART TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. THE VIN WAS NOT AVAILABLE.

02/01/2016
Components: AIR BAGS
Incident Date: 05/19/2015
Crash: No
Fire: No
Vehicle Identification Number: 1ZVBP8AM4E5******
Summary

TL* TAKATA RECALL. THE CONTACT OWNS A 2014 FORD MUSTANG. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 15V319000 (AIR BAGS) HOWEVER, THE PART NEEDED TO PERFORM THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS NOTIFIED OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.

02/01/2016
Components: AIR BAGS
Incident Date: 07/01/2015
Crash: No
Fire: No
Vehicle Identification Number: 1ZVBP8AMXE5******
Summary

TL* TAKATA RECALL- THE CONTACT OWNS A 2014 FORD MUSTANG. THE CONTACT STATED THAT THE RECALL NOTICE FOR NHTSA CAMPAIGN NUMBER: 15V319000 (AIR BAGS) WAS RECEIVED IN JULY OF 2015. AFTER CONTACTING THE DEALER AND THE MANUFACTURER ON MULTIPLE OCCASIONS, THE CONTACT WAS INFORMED THAT THE PARTS NEEDED TO REPAIR THE VEHICLE WERE NOT AVAILABLE AND NO ESTIMATED TIME FOR RECEIVING THE PARTS COULD BE PROVIDED. THE CONTACT HAD NOT EXPERIENCED A FAILURE. UPDATED 03/16/16*LJ UPDATED 03/17/16.*JB

01/31/2016
Components: AIR BAGS
Incident Date: 01/31/2016
Crash: No
Fire: No
Vehicle Identification Number: 1ZVBP8CF7E5******
Summary

NOTIFIED OF RECALL 15V-319 BY FORD IN JULY 2015. RECALL LETTER SAID FORD WOULD NOTIFY ME WHEN PARTS ARE AVAILABLE. IT'S NOW JANUARY 2016 AND NOTIFICATION HAS YET TO BE MADE ON THIS SAFETY RECALL.

01/27/2016
Components: AIR BAGS
Incident Date: 08/20/2015
Crash: No
Fire: No
Vehicle Identification Number: 1ZVBP8AM6E5******
Summary

TL* TAKATA RECALL. THE CONTACT OWNS A 2014 FORD MUSTANG. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 15V319000 (AIR BAGS); HOWEVER, THE PART NEEDED TO PERFORM THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS NOTIFIED OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.

01/26/2016
Components: AIR BAGS
Incident Date: 03/01/2015
Crash: No
Fire: No
Vehicle Identification Number: 1ZVBP8EM9E5******
Summary

TL* THE CONTACT OWNS A 2014 FORD MUSTANG. THE CONTACT STATED THAT NHTSA CAMPAIGN NUMBER: 15V319000 (AIR BAGS) EXCEEDED A REASONABLE AMOUNT OF TIME FOR REPAIR. THE DEALER STATED THAT THE PART WAS NOT AVAILABLE FOR REPAIR. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE. UPDATED 04/04/16*LJ UPDATED 04/05/16.*JB

01/25/2016
Components: AIR BAGS
Incident Date: 05/01/2015
Crash: No
Fire: No
Vehicle Identification Number: 1ZVBP8CF9E5******
Summary

TAKATA RECALL. I HAVE RECEIVED A RECALL NOTICE 8 MONTHS AGO BUT FORD KEEPS TELLING ME NO PARTS ARE AVAILABLE AND TO JUST DROVE CAREFULLY ! THEY SOLD ME THIS CAR AND WILL NOT TRY TO HELP ME WITH THIS SERIOUS PROBLEM. THEY WILL NOT EVEN GIVE ME A FAIR TRADE IN PRICE FOR THIS$40000 VEHICLE . I LIVE IN SOUTH FLORIDA A DANGEROUS DRIVING AREA WHEN WILL THIS PROBLEM BE RESOLVED. I AM VERY SCARED TO DRIVE MY CAR ! CAN YOU ALL HELP? THANK YOU. [XXX] INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6). *TR

01/21/2016
Components: AIR BAGS
Incident Date: 01/21/2016
Crash: No
Fire: No
Vehicle Identification Number: 1ZVBP8CF1E5******
Summary

TAKATA RECALL - I AM CURRENTLY IMPORTING MY VEHICLE INTO THE US, AND AS SUCH NEED TO REGISTER IT IN THE STATE OF TEXAS. I SPOKE TO SOMEONE VIA THE NHTSA HOTLINE, AND SHE INSTRUCTED ME THAT IN ORDER TO REGISTER MY CAR WITH AN OPEN RECALL IN THE STATE OF TEXAS I WILL NEED TO FIRST FILE A COMPLAINT HERE. THE STATUS OF MY RECALL IS CURRENTLY SHOWING AS "12- RECALL INCOMPLETE. REMEDY NOT YET AVAILABLE. " SO THE RECALL CANNOT BE COMPLETED AS PARTS ARE NOT YET AVAILABLE. I NEED CONFIRMATION THAT YES MY VEHICLE CAN BE REGISTERED IN TEXAS WITH NO PROBLEMS. THANK YOU. *TR

01/15/2016
Components: AIR BAGS
Incident Date: 07/07/2015
Crash: No
Fire: No
Vehicle Identification Number: 1ZVBP8AM9E5******
Summary

TL* TAKATA RECALL. THE CONTACT OWNS A 2014 FORD MUSTANG. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 15V319000 (AIR BAGS) AND STATED THAT THE PART NEEDED FOR THE REPAIR WAS NOT AVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PART NOT AVAILABLE.

01/10/2016
Components: AIR BAGS
Incident Date: 07/03/2015
Crash: No
Fire: No
Vehicle Identification Number: 1ZVBP8JZ7E5******
Summary

IT HAS BEEN 6 MONTHS SINCE THE TAKATA AIR BAG RECALL ON MY CAR. THIS CAR HAS BEEN RENDERED USELESS SINCE THE RISK OF DRIVING THIS IS DEATH. WHY DOES THE NTSHA NOT HOLD FORD OR TAKATA RESPONSIBLE FOR THIS? WHY HAS THE GOVERNMENT AGENY HAVE NO TEETH? FORD NOR NTSHA HAS TAKEN ANY INITIATIVE IN GETTING A RESOLUTION FOR THIS. LOOKS LIKE NO SOLUTION IN SIGHT!!!!! I GUESS IT IS CHEAPER TO PAY OFF LAW SUITS THAN FIXING THE OUTSTANDING RECALLS.

01/05/2016
Components: AIR BAGS
Incident Date: 01/05/2016
Crash: No
Fire: No
Vehicle Identification Number: 1ZVBP8AM7E5******
Summary

TAKATA RECALL IT'S BEEN SIX MONTHS SINCE I RECEIVED A SAFETY RECALL NOTICE FROM FORD REGARDING NHTSA RECALL 15V-319, AND I AM STILL WAITING ON THE REPAIRS. MY LOCAL DEALER TELLS ME THEY HAVE RECEIVED NO PARTS FROM THE MANUFACTURER AND HAVE COMPLETED ZERO SERVICE APPOINTMENTS RELATED TO THIS RECALL. THIS IS DESPITE THE FACT THAT I LIVE IN A SOUTHERN GULF COAST STATE, WHICH SHOULD MAKE MY VEHICLE A PRIORITY. IN THE RECALL NOTICE, FORD PLEDGED TO PROVIDE "THE HIGHEST LEVEL OF SERVICE AND SUPPORT." INSTEAD, THEY'VE PROVIDED NO SERVICE AND NO SUPPORT. I'M FORTUNATE THAT I'VE NEVER HAD MY AIRBAG DEPLOY, BUT I'M FRUSTRATED BY THE APPARENT LACK OF ANY FURTHER COMMITMENT FROM FORD TO FIX THIS PROBLEM.

01/05/2016
Components: AIR BAGS
Incident Date: 07/14/2015
Crash: No
Fire: No
Summary

TL* TAKATA RECALL. THE CONTACT OWNS A 2014 FORD MUSTANG. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 15V319000 (AIR BAGS); HOWEVER, THE PART NEEDED TO PERFORM THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS NOTIFIED OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. THE VIN WAS UNAVAILABLE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.

01/04/2016
Components: AIR BAGS
Incident Date: 01/04/2016
Crash: No
Fire: No
Vehicle Identification Number: 1ZVBP8CF4E5******
Summary

TL* TAKATA RECALL. THE CONTACT OWNS A 2014 FORD MUSTANG. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 15V319000 (AIR BAGS) HOWEVER, THE PART NEEDED TO REPAIR THE VEHICLE WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS NOTIFIED OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.

12/29/2015
Components: AIR BAGS
Incident Date: 07/14/2015
Crash: No
Fire: No
Vehicle Identification Number: 1ZVBP8AMXE5******
Summary

TL* TAKATA RECALL.THE CONTACT OWNS A 2014 FORD MUSTANG. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 15V319000 (AIR BAGS); HOWEVER, THE PART TO DO THE RECALL REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS NOT AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.

12/28/2015
Components: AIR BAGS
Incident Date: 07/06/2015
Crash: No
Fire: No
Vehicle Identification Number: 1ZVBP8CF2E5******
Summary

TL* TAKATA RECALL. THE CONTACT OWNS A 2014 FORD MUSTANG. THE CONTACT RECEIVED A NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 15V319000 (AIR BAGS); HOWEVER, THE PART FOR THE RECALL WAS NOT AVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS NOTIFIED OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PART NOT AVAILABLE.

12/28/2015
Components: AIR BAGS
Incident Date: 07/06/2015
Crash: No
Fire: No
Vehicle Identification Number: 1ZVBP8JZ2E5******
Summary

TL* TAKATA RECALL. THE CONTACT OWNS A 2014 FORD MUSTANG. THE CONTACT RECEIVED A NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 15V319000 (AIR BAGS) HOWEVER, THE PART FOR THE RECALL WAS NOT AVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER HAD EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS NOT NOTIFIED OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.

12/26/2015
Components: AIR BAGS
Incident Date: 12/26/2015
Crash: No
Fire: No
Vehicle Identification Number: 1ZVBP8EM8E5******
Summary

TAKATA RECALL. MY COMPLAINT CENTERS AROUND THE FACT THAT FORD IS DRAGGING ITS FEET ABOUT HONORING THE RECALL. FORD HAS PUT US IN A CATCH-22 SITUATION. WE ARE RISKING OUR LIVES EVERY DAY BY DRIVING THIS DEFECTIVE AND DANGEROUS CAR AND WE CAN'T BUY A NEW CAR BECAUSE DEALERS WON'T TAKE IT IN TRADE. TODAY I VISITED BRANDON FORD, ONE OF THE LARGEST FORD DEALERS IN THE US. I TRIED TO TRADE OUR MUSTANG IN ON A NEW ONE AND THEY WOULDN'T EVEN TALK TO ME. THEY WOULD BE GLAD TO SELL ME A NEW CAR, BUT REFUSED TO TAKE THE TRADE BECAUSE THE RECALL RENDERS IT WORTHLESS. THE SALES GUY SAID THEY CANNOT RESELL THE CAR AND WOULD SEND IT TO THE AUCTION FOR PENNIES ON THE DOLLAR. HE ALSO SAID THAT FORD HAS NO PLANS TO MAKE THE REPAIRS AND THAT ANY DEALER THAT SAYS THEY HAVE A REPAIR SCHEDULE IS LYING. I BESEECH THE NHTSA TO FORCE FORD TO MAKE THE REPAIRS ON OUR CAR NOW OR ELSE DEMAND THAT THEIR DEALERS GIVE US WHAT THE TRUE, FAIR MARKET VALUE WOULD BE IF THE CAR HAD NOT BEEN RECALLED. FORD MOTOR COMPANY SHOULD NOT BE PERMITTED BY THE FEDERAL GOVERNMENT TO "PLAY" ITS CUSTOMERS AND ENDANGER THEIR LIVES. THANK YOU.

12/22/2015
Components: AIR BAGS
Incident Date: 10/26/2015
Crash: Yes
Fire: No
Vehicle Identification Number: 1ZVBP8CF5E5******
Summary

TAKATA RECALL : I GOT IN A SMALL ACCIDENT AND THE AIRBAG DEPLOYED AND IT CAUSED ME TO RECEIVE A LACERATION AND FRACTURE ON MY NOSE. MY CAR WAS IN MOTION IN A PARKING LOT

12/21/2015
Components: AIR BAGS
Incident Date: 07/13/2015
Crash: No
Fire: No
Vehicle Identification Number: 1ZVBP8AM6E5******
Summary

TL* TAKATA RECALL. THE CONTACT OWNS A 2014 FORD MUSTANG. THE CONTACT RECEIVED NOTIFICATION FOR NHTSA CAMPAIGN NUMBER: 15V319000 (AIR BAGS) AND THE DEALER WAS UNABLE TO SUPPLY THE PART FROM THE MANUFACTURER. THE CONTACT WAS UNABLE TO DETERMINE WHEN THE RECALL REPAIR WOULD BE COMPLETED. THE MANUFACTURER INDICATED THAT THE PARTS MIGHT NOT BE AVAILABLE UNTIL MID APRIL OF 2016. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.

12/21/2015
Components: AIR BAGS
Incident Date: 06/04/2015
Crash: No
Fire: No
Vehicle Identification Number: 1ZVBP8AM8E5******
Summary

"TAKATA RECALL". FORD REFUSES TO FIX, REPLACE OR BUY-BACK MY 2014 MUSTANG AFTER 6 MONTHS OF MAKING PAYMENTS AND BEING UNABLE TO USE THE VEHICLE FOR ITS INTENDED PURPOSES. IN A CONVERSATION WITH THE DEALER, THEY SAID TO CALL FORD AND I DID TODAY ONLY TO BE TOLD, IN SPITE OF FEDERAL LAW. THEY WON'T HELP. CAN YOU?

12/19/2015
Components: AIR BAGS
Incident Date: 12/15/2015
Crash: No
Fire: No
Vehicle Identification Number: 1ZVBP8AM5E5******
Summary

TAKATA RECALL NOTICE RECEIVED JULY 2015.

12/09/2015
Components: AIR BAGS
Incident Date: 07/01/2015
Crash: No
Fire: No
Vehicle Identification Number: 1ZVBP8EM1E5******
Summary

TL* THE CONTACT OWNS A 2014 FORD MUSTANG. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 15V319000 (AIR BAGS) HOWEVER, THE PART TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE.

12/08/2015
Components: AIR BAGS
Incident Date: 01/07/2015
Crash: No
Fire: No
Vehicle Identification Number: 1ZVBP8JZ0E5******
Summary

TAKATA INFLATORS WAS NOTIFIED BY FORD IN JULY OF 2015 THAT CAR WAS TO BE RECALLED WHEN I CONTACTED FORD YESTERDAY, THEY SAID THEY DON'T KNOW WHEN THEY WILL FIX THE CAR...MAYBE IN JULY OF 2016 THIS IS DANGEROUS AND UNACCEPTABLE WHAT IS BEING DONE TO PROTECT ME AND GETTING THIS RECALL DONE?

12/08/2015
Components: AIR BAGS
Incident Date: 03/01/2014
Crash: No
Fire: No
Vehicle Identification Number: 1ZVBP8EM4E5******
Summary

TAKATA RECALL - THE DEALER HAS NO PARTS TO FIX MY CAR. THE RECALL HAS BEEN IN EFFECT FOR OVER A YEAR NOW. THIS IS A KNOWN ISSUE THAT CAN KILL SOMEONE IF THE AIR BAGS INFLATE. IF I CANNOT GET MY CAR REPAIRED THEN WHY CAN'T THE DEALERSHIP BE FORCED TO REPLACE IT OR BUY IT BACK? WHAT IS MY RECOURSE? THE U.S. GOVERMENT COLLECTED MILLIONS IN FINES FROM TAKATA. WHERE IS THE JUSTICE FOR THE CONSUMER?

12/05/2015
Components: AIR BAGS
Incident Date: 11/30/2015
Crash: Yes
Fire: No
Vehicle Identification Number: 1ZVBP8AM6E5******
Summary

I WAS IN A CAR WRECK RECENTLY AND MY 2014 FORD MUSTANG WAS TOTALED AND MY AIRBAGS DID NOT GO OFF. I COULD HAVE BEEN SERIOUSLY INJURED CONCIDERING WHAT HAPPENED WITH MY CAR.

12/01/2015
Components: AIR BAGS
Incident Date: 12/01/2015
Crash: No
Fire: No
Vehicle Identification Number: 1ZVBP8AM0E5******
Summary

AN UNREASONABLE AMOUNT OF TIME HAS PASSED SINCE THE NOTICE OF THE TAKATA AIRBAG RECALL (15S21). I FEEL UNSAFE DRIVING MY MUSTANG KNOWING THAT POSSIBLE SHRAPNEL CAN STRIKE ME IN THE EVENT THE AIR BAG IS DEPLOYED, POSSIBLY CAUSING INJURY OR DEATH! I DO WISH THAT FORD WOULD STOP WAITING FOR A FULL INVENTORY OF REPLACEMENTS PARTS AND START REPLACING WHAT THEY CAN AS PARTS BECOME AVAILABLE. THIS IS A SERIOUS ISSUE WHICH I FEEL FORD IS NOT TREATING VERY SERIOUSLY. THEY ARE DOING NOTHING TO MAKE THEIR CUSTOMERS SAFE IN THE MEANTIME.

12/01/2015
Components: AIR BAGS
Incident Date: 07/01/2015
Crash: No
Fire: No
Vehicle Identification Number: 1ZVBP8AMXE5******
Summary

TL* THE CONTACT OWNS A 2014 FORD MUSTANG. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 15V319000 (AIR BAGS) HOWEVER, THE PART TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE.

11/30/2015
Components: AIR BAGS
Incident Date: 05/28/2015
Crash: No
Fire: No
Vehicle Identification Number: 1ZVBP8EM2E5******
Summary

TL* TAKATA RECALL. THE CONTACT OWNS A 2014 FORD MUSTANG. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 15V319000 (AIR BAGS); HOWEVER, THE PART TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.

11/30/2015
Components: AIR BAGS
Incident Date: 05/27/2015
Crash: No
Fire: No
Vehicle Identification Number: 1ZVBP8EM1E5******
Summary

TL* TAKATA RECALL. THE CONTACT OWNS A 2014 FORD MUSTANG. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 15V319000 (AIR BAGS); HOWEVER, THE PART TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. THE VIN TOOL CONFIRMS PARTS NOT AVAILABLE.

11/16/2015
Components: AIR BAGS
Incident Date: 07/15/2015
Crash: No
Fire: No
Vehicle Identification Number: 1ZVBP8EMXE5******
Summary

TL* THE CONTACT OWNS A 2014 FORD MUSTANG. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 15V319000 (AIR BAGS) HOWEVER, THE PART TO DO THE REPAIRS WERE UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE CONTACT THE AIR BAG LIGHT ILLUMINATED. VIN TOOL CONFIRMS PARTS NOT AVAILABLE. UPDATED 1/20/16 LN UPDATED 02/05/16*LJ UPDATED 02/16/16*JB *CN

11/16/2015
Components: AIR BAGS
Incident Date: 07/14/2015
Crash: No
Fire: No
Vehicle Identification Number: 1ZVBP8AM9E5******
Summary

TAKATA RECALL: TL* THE CONTACT OWNS A 2014 FORD MUSTANG. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 15V319000 (AIR BAGS); HOWEVER, THE PART TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS NOT MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.

11/13/2015
Components: AIR BAGS
Incident Date: 07/15/2015
Crash: No
Fire: No
Vehicle Identification Number: 1ZVBP8CF6E5******
Summary

I RECEIVED A LETTER DETAILING "SAFETY RECALL NOTICE 15S21 / NHTSA RECALL 15V-319" IN JULY 2015. THE LETTER STATED THAT I WOULD BE RECEIVING ANOTHER LETTER/NOTICE, WHEN PARTS ARE AVAILABLE TO FIX THE PROBLEM. TO DATE 11/13/15 I HAVE RECEIVED NOTHING FROM FORD AND HAVE CALLED FMC NA SEVERAL TIMES , WITH NO RESULTS. THIS IS B.S AND MAY PREVENT ME FROM PURCHASING ANOTHER FORD PRODUCT. I GUESS THAT SOMEONE HAS TO BE INJURED AND THEN SUE FORD BEFORE THEY DECIDE TO DO ANYTHING ABOUT THIS ISSUE.

11/09/2015
Components: AIR BAGS
Incident Date: 11/06/2015
Crash: No
Fire: No
Vehicle Identification Number: 1ZVBP8AM2E5******
Summary

FORD DEALER WILL NOT TRADE CAR IN FOR 2016 FORD MUSTANG BECAUSE OF THE AIR BAG RECALL PARTS .. THE DEALER SAYS THAT THE CAR IS 5000.00 TO 6000.00 OFF OF THE WHOLESALE PRICE BECAUSE OF THE RECALL..HE ALSO STATED THAT HE HAS 50. OR MORE CAR IN THE BACK THAT HE CANT SALE DUE TO THE SAFETY RECALL .. WHY DO I HAVE TO SUFFER THIS BECAUSE OF FORDS RECALL.??? I HAVE TO DRIVE A CAR WITH 5500 MILES ON IT THAT COULD KILL ME AND CANT TRADE UP TO GET A SAFE CAR

11/06/2015
Components: AIR BAGS
Incident Date: 07/27/2015
Crash: No
Fire: No
Vehicle Identification Number: 1ZVBP8AM7E5******
Summary

ON JULY 27, 2015, WE RECEIVED A RECALL NOTICE FROM FORD MOTOR COMPANY THAT OUR VEHICLE HAS A RECALL REGARDING THE FRONT DRIVER SIDE AIRBAG WHICH COULD RUPTURE AND LEAD TO SERIOUS INJURY OR DEATH. IT STATES WE WILL GET A LETTER WHEN THE REPLACEMENT PARTS ARE AVAILABLE. WE HAVE BEEN WAITING FOR SEVERAL MONTHS AND HAVE CALLED THE DEALER SEVERAL TIMES TO FIND OUT WHY THEY ARE NOT FIXING THIS IN A TIMELY FASHION. WE CALLED ON 7-28-15, 10-3-15 AND 11-4-15 AS WELL AS E-MAILED THE CORPORATE OFFICE TO TRY AND GET ANSWERS. WE DON'T FEEL SAFE DRIVING OUR CAR AND WANT THEM TO BUY IT BACK AT WHAT WE OWE ON IT SINCE THEY ARE NOT WORKING AT GETTING IT FIXED IN A TIMELY MANNER.

11/03/2015
Components: AIR BAGS
Incident Date: 05/04/2015
Crash: No
Fire: No
Summary

TL* THE CONTACT OWNS A 2014 FORD MUSTANG. THE CONTACT RECEIVED A NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 15V319000 (AIR BAGS); HOWEVER, THE PART FOR THE RECALL WAS NOT AVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS NOT NOTIFIED. THE CONTACT HAD NOT EXPERIENCED A FAILURE. THE VIN WAS UNKNOWN. PARTS DISTRIBUTION DISCONNECT.

10/27/2015
Components: AIR BAGS
Incident Date: 05/28/2015
Crash: No
Fire: No
Vehicle Identification Number: 1ZVBP8CF3E5******
Summary

TL* THE CONTACT OWNS A 2014 FORD MUSTANG. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 15V319000 (AIR BAGS) HOWEVER, THE PART TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE.

10/26/2015
Components: AIR BAGS
Incident Date: 01/01/2015
Crash: No
Fire: No
Vehicle Identification Number: 1ZVBP8AM1E5******
Summary

THE CAR CONTAINS A DEFECTIVE TAKATA AIR BAG, FOR WHICH A RECALL HAS BEEN ISSUED. SEVERAL MONTHS AGO I RECEIVED A LETTER FROM FORD STATING THE AIRBAG MUST BE REPLACED. I CONTACTED THE FORD DEALER WHERE I PURCHASED THE CAR, AND THEY TOLD ME THEY HAD NO IDEA WHEN THE AIRBAG COULD BE REPLACED. I ASKED IF THEY WOULD GIVE ME A SPECIAL DEAL IN TRADING UP TO A 2015 MUSTANG THAT DOESN'T HAVE THE AIRBAG PROBLEM. THEY SAID NO. I ALSO CONTACTED FORD HQ WHO INDICATED I BASICALLY HAVE TWO OPTIONS AT THIS TIME: NOT DRIVING THE CAR (WHICH HAS ONLY 3100 MILES ON IT) OR DRIVE IT AT THE RISK OF BEING KILLED IF THE AIR BAG EXPLODES. DO I HAVE ANY OTHER RECOURSE?

10/26/2015
Components: AIR BAGS
Incident Date: 07/01/2015
Crash: No
Fire: No
Vehicle Identification Number: 1ZVBP8AM5E5******
Summary

TL* THE CONTACT OWNS A 2014 FORD MUSTANG. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 15V319000 (AIR BAGS) HOWEVER, THE PART TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE.

10/22/2015
Components: AIR BAGS
Incident Date: 07/27/2015
Crash: No
Fire: No
Vehicle Identification Number: 1ZVBP8FF4E5******
Summary

TL* THE CONTACT OWNS A 2014 FORD MUSTANG. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 15V319000 (AIR BAGS); HOWEVER, THE PART TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS NOT MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE.

10/19/2015
Components: AIR BAGS
Incident Date: 07/24/2015
Crash: No
Fire: No
Vehicle Identification Number: 1ZVBP8AMXE5******
Summary

FORD WON'T DO ANYTHING ABOUT THIS! I WANT A RENTAL TILL MY CAR IS FIXED (2014 FORD MUSTANG ON AIRBAG RECALL.) THEY SAID NO. I BOUGHT THIS BRAND NEW! THEY SAY DRIVE IT. IT'S LIKE HAVING A HAND GRENADE IN MY CAR. IT COULD GO OFF ANY TIME. FORD SENT ME A RECALL LETTER IN JULY 2015 SAYING SERIOUS INJURY OR DEATH. I WANT THIS RESOLVED! I DON'T HAVE THE MONEY FOR A RENTAL CAR OR NEW CAR! WHY WON'T FORD GIVE ME A RENTAL OR FIX THE AIRBAG! THEY ARE JUST BRUSHING MY ASIDE!

10/05/2015
Components: AIR BAGS
Incident Date: 10/05/2015
Crash: No
Fire: No
Vehicle Identification Number: 1ZVBP8AM7E5******
Summary

THE PARTS ARE STILL NOT AVAILABLE ACCORDING TO MY LOCAL FORD DEALER SHEEHY FORD 10601 MIDLOTHIAN TRNPK RICHMOND VA (877) 615-8301. I AM CONCERNED ABOUT DRIVING MY CAR IF THERE IS A CHANCE THE AIR BAG WILL RUPTURE AND CAUSE INJURY OR DEATH ACCORDING TO THE RECALL INFORMATION. WHY CAN'T THERE BE A TEMPORARY FIX TO PREVENT INJURY (REMOVAL OF AIR BAG) OR AN OFFER TO PAY FOR RENTAL CAR UNTIL PARTS ARE AVAILABLE? I FEEL THAT MY LIFE IS AT RISK DRIVING MY CAR DUE TO THE RISK OF AIR BAG RUPTURE AS SPECIFICALLY DESCRIBED IN THE LETTER. I RELY ON THIS CAR TO GET ME TO AND FROM WORK AND USE IT TO TRANSPORT MY GRANDCHILDREN. WHAT CAN BE DONE TO RESOLVE MY RISK UNTIL THE PARTS CAN BE REPLACED.

10/01/2015
Components: AIR BAGS
Incident Date: 07/02/2015
Crash: No
Fire: No
Vehicle Identification Number: 1ZVBP8FF5E5******
Summary

TL* THE CONTACT OWNS A 2014 FORD MUSTANG. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 15V319000 (AIR BAGS); HOWEVER, THE PART NEEDED TO REPAIR THE VEHICLE WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS NOTIFIED OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE.

10/01/2015
Components: AIR BAGS
Incident Date: 07/01/2015
Crash: No
Fire: No
Vehicle Identification Number: 1ZVBP8FF8E5******
Summary

JOHN HOFFMAN RECEIVED A NOTICE DATED JULY 2015 THAT A DEFECT WITH THE AIR BAG COULD CAUSE SERIOUS INJURY, INCLUDING DEATH. HE TOOK HIS VEHICLE TO THE DEALER BUT WAS TOLD THAT THE PARTS ARE NOT AVAILABLE. HE DOES NOT WANT TO DRIVE THE VEHICLE IF IT POSES SERIOUS RISK TO HIS SAFETY. IF HE WANTS TO TRADE IN HIS CAR OR DEMAND A REFUND, HOW DOES HE GO ABOUT DOING SO? COURT?

09/29/2015
Components: AIR BAGS
Incident Date: 09/29/2015
Crash: No
Fire: No
Vehicle Identification Number: 1ZVBP8EM6E5******
Summary

MY VEHICLE IS PART OF THE TAKATA RECALL. FORD IS UNABLE TO GIVE ME A DATE CERTAIN TO CORRECT THIS LIFE THREATENING SAFETY ISSUE. I ATTEMPTED TO TRADE THE MUSTANG AND WAS GIVEN A TRADE IN COST FAR BELOW FAIR MARKET VALUE, THUS SUFFERING FROM DIMINISHED VALUE. IN ADDITION NEITHER THE DEALER WHERE THE CAR WAS PURCHASED OR FORD MOTOR COMPANY WAS WILLING TO OFFER ME ANY COMPENSATION TO OFFSET THE DIMINISHED VALUE OR OFFER ME A REPLACEMENT VEHICLE TO USE UNTIL THE SAFETY ISSUE IS RESOLVED. TAKATA IS NO MAKING 1 MILLION REPAIR KITS PER MONTH. THERE CURRENTLY ARE OVER 34 MILLION VEHICLES EFFECTED BY THIS RECALL AND SEVERAL MILLION MORE ARE ABOUT TO BE ANNOUNCED. SO THIS MONETARY AND SAFETY ISSUE CAN POTENTIALLY CONTINUE FOR YEARS.

09/21/2015
Components: AIR BAGS
Incident Date: 05/27/2015
Crash: No
Fire: No
Vehicle Identification Number: 1ZVBP8AMXE5******
Summary

TL* THE CONTACT OWNS A 2014 FORD MUSTANG. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 15V319000 (AIR BAGS) AND STATED THAT THE PART WAS NOT AVAILABLE WITHIN A REASONABLE TIMEFRAME TO SCHEDULE THE RECALL REPAIR. THE DEALER DID NOT GIVE A SPECIFIC DATE FOR WHEN THE PART WOULD BECOME AVAILABLE. THE MANUFACTURER WAS CONTACTED AND COULD NOT PROVIDE AN ESTIMATED DATE FOR WHEN THE CONTACTS VEHICLE WOULD RECEIVE THE RECALL REPAIR. THE CONTACT WAS NOT EXPERIENCING A FAILURE. UPDATED 11/18/15*LJ UPDATED 1/12/2016 *JS UPDATED 01/29/16*JB

09/18/2015
Components: AIR BAGS,EQUIPMENT ADAPTIVE/MOBILITY
Incident Date: 07/01/2013
Crash: No
Fire: No
Vehicle Identification Number: 1ZVBP8CF1E5******
Summary

I RECEIVED A RECALL NOTICE FROM FORD IN JULY OF THIS YEAR CONCERNING DEFECTED AIR BAG DEPLOYMENT ON DRIVER SIDE. IT IS NOW THE MIDDLE OF SEPTEMBER AND NO FURTHER ACTIONS HAVE BEEN TAKEN. AM I TO WAIT UNTIL AN ACCIDENT OCCURS BEFORE REPAIRS ARE MADE, OR CAN SOMETHING BE DONE TO SPEED UP THIS RECALL/REPAIR PROCESS?

09/14/2015
Components: AIR BAGS
Incident Date: 09/13/2015
Crash: No
Fire: No
Vehicle Identification Number: 1ZVBP8AMXE5******
Summary

PARTS UNAVAILABLE TO REPAIR RECALL...TRIED TO SELL CAR TO FORD, FORD SAID CAR IS ONLY WORTH 10,000

09/09/2015
Components: AIR BAGS
Incident Date: 07/28/2015
Crash: No
Fire: No
Vehicle Identification Number: 1ZVBP8FF7E5******
Summary

LETTER FROM CONGRESSMAN DUNCAN ON BEHALF OF CONSTITUENT RE 2014 FORD AIRBAG RECALL NOTICE. *SMD THE CONSUMER WAS INFORMED THE PARTS WERE NOT AVAILABLE.*JB UPDATED 02/01/16.*JB

09/01/2015
Components: AIR BAGS
Incident Date: 09/01/2015
Crash: No
Fire: No
Vehicle Identification Number: 1ZVBP8CF2E5******
Summary

TL* THE CONTACT OWNS A 2014 FORD MUSTANG. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 15V319000 (AIR BAGS) HOWEVER, THE PART NEEDED TO REPAIR THE VEHICLE WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS NOTIFIED. THE CONTACT HAD NOT EXPERIENCED A FAILURE.

08/31/2015
Components: AIR BAGS
Incident Date: 08/31/2015
Crash: No
Fire: No
Vehicle Identification Number: 1ZVBP8CF2E5******
Summary

TL* THE CONTACT OWNS A 2014 FORD MUSTANG. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 15V319000 (AIR BAGS) HOWEVER, THE PART WAS UNAVAILABLE TO PERFORM THE RECALL REPAIR. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REMEDY. THE MANUFACTURER WAS NOTIFIED OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE.

08/27/2015
Components: AIR BAGS
Incident Date: 06/05/2014
Crash: No
Fire: No
Vehicle Identification Number: 1ZVBP8CF2E5******
Summary

TL* THE CONTACT OWNS A 2014 FORD MUSTANG. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 15V319000 (AIR BAGS) AND STATED THAT THE PARTS NEEDED FOR THE RECALL REPAIR WERE NOT AVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS MADE AWARE OF ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE.

08/24/2015
Components: ELECTRONIC STABILITY CONTROL
Incident Date: 08/12/2015
Crash: No
Fire: No
Vehicle Identification Number: 1ZVBP8CF6E5******
Summary

AFTER MAKING A RIGHT TURN AND ATTEMPTING TO ACCELERATE INTO TRAFFIC, THE CAR'S ADVANCETRAC LIGHT FLASHED AT ABOUT 40MPH AND THE CAR BEGAN LOSING POWER AND APPLYING THE BRAKES WITHOUT REASON. THE ADVANCETRAC LIGHT CONTINUED TO FLASH AND THE BRAKES AND THROTTLE CONTINUED TO MODULATE AS IF THE CAR WERE SLIDING ON ICE. THIS HAD HAPPENED BEFORE AND ONCE IT HAS STARTED WILL NOT STOP UNTIL THE CAR IS STOPPED AND PLACED INTO PARK. I DROVE APPROXIMATELY 1/2 MILE WITH THIS ISSUE OCCURRING UNTIL I COULD SAFELY PULL OVER. THIS HAS NOW OCCURRED 4 TIMES IN 23000 MILES. EACH TIME THE SAME CIRCUMSTANCES. A TURN FROM A START AND MODERATE ACCELERATION AND THE ISSUE BEGINS BETWEEN 30-40MPH AND LASTS UNTIL THE CAR IS STOPPED AND SHIFTED TO PARK.

08/20/2015
Components: AIR BAGS
Incident Date: 07/30/2015
Crash: No
Fire: No
Summary

I THOUGHT, AFTER SEVERAL CALLS TO NHTSA, MY COMPLAINT WOULD APPEAR ALONG WITH THE OTHERS ON THIS SITE, BUT SINCE IT HASN'T, I AM FILLING OUT THIS FORM TO BE PART OF THE GROUP GETTING NOWHERE WITH EITHER FORD OR NHTSA SINCE I RECEIVED (UNACCEPTABLY LATE) NOTICE OF THE AIRBAG RECALL, SINCE IT IS AGREED THERE WON'T BE ANY FIX ANYTIME SOON. THIS IS THE ONLY VEHICLE IN MY HOUSEHOLD, AND I HAVE NOT BEEN ABLE TO AND WON'T (BECAUSE I VALUE MY FACE AND MY LIFE) DRIVE MY CAR FOR THE THREE WEEKS SINCE I RECEIVED THE NOTICE WHICH SAID IT COULD CAUSE SERIOUS INJUTY OR DEATH. NEITHER FORD NOR NHTSA HAVE DONE ANYTHING TO ASSIST ME - NO LOANER, NO BUY-BACK, NO REPLACEMENT CAR. THIS IS UNACCEPTABLE. THE IMPORTANT SAFETY RECALL I RECEIVED IS A MEANINGLESS, EMPTY SHELL SINCE IT PROVIDES NO SOLUTION TO OR ASSISTANCE WITH A LIFE-OR-DEATH PROBLEM. SINCE I WAS EVEN TOLD BY ONE OF THE MANY PASS-THE-BUCK PEOPLE I SPOKE TO ON THE PHONE THAT THE NOTICE DOESNT MEAN THAT YOU CANT DRIVE YOUR CAR?! - BE IT KNOWN THAT IF I DID HAVE TO DRIVE MY CAR BECAUSE YOU HAVE GIVEN ME NO ALTERNATIVE, IF I AM INJURED OR KILLED YOUR RECALL NOTICE DOES NOT ABSOLVE THE CO. OR THE GOV'T OF ANYTHING! YOU CANNOT SCARE SOMEONE BY A LETTER SAYING YOUR CAR COULD KILL YOU, AND THEN TELL THEM TO DRIVE IT! YOU CANNOT SELL SOMEONE A DEFECTIVE CAR, AND THEN NOT PROVIDE ANOTHER CAR PENDING A REPAIR! YOU CANNOT RECALL A CAR THAT MAY RESULT IN SERIOUS INJURY OR DEATH, AND NOT PULL IT FROM THE ROAD! THE PIECE OF PAPER I RECEIVED WITH THE REST OF MY JUNK MAIL MEANS NOTHING WITHOUT A SOLUTION. I HAVE NOW MADE A COMPLAINT AGAINST FORD UNDER THE LEMON LAW, AND IF THEY CONTINUE TO FIGHT ME, I WILL TAKE ANY AND ALL ACTION AS FAR AS I HAVE TO TO RECEIVE A FULL REFUND OF WHAT I PAID FOR MY CAR, BUT ALSO INCLUDING PUNITIVE DAMAGES FOR NOT HELPING THEIR CUSTOMERS PENDING A FIX (AS OTHER CAR CO'S ARE DOING).

08/20/2015
Components: AIR BAGS
Incident Date: 07/01/2015
Crash: No
Fire: No
Vehicle Identification Number: 1ZVBP8AM0E5******
Summary

CAR NOT DRIVABLE DUE TO UNSAFE AIRBAG THAT MAY CAUSE SERIOUS INJURY OR DEATH IF DEPLOYED. I CONTACTED FORD THEY HAVE NO DATE AS TO WHEN THE CAR CAN BE REPAIRED. ACCORDING TO THE FORD REPRESENTATIVE CHRISTAL CHAKY THE CAR IS SAFE TO DRIVE DESPITE THE FAULTY AIRBAG.

08/12/2015
Components: AIR BAGS
Incident Date: 01/27/2015
Crash: No
Fire: No
Vehicle Identification Number: 1ZVBP8AM1E5******
Summary

LETTER FROM SENATOR NELSON ON BEHALF OF CONSTITUENT RE 2014 FORD MUSTANG RECALL. *SMD THE DEALER INFORMED THE CONSUMER, THE PARTS WERE NOT AVAILABLE. RECALL # 15V319000. *JB

08/12/2015
Components: AIR BAGS
Incident Date: 07/01/2015
Crash: No
Fire: No
Vehicle Identification Number: 1ZVBP8AM2E5******
Summary

TL* THE CONTACT OWNS A 2014 FORD MUSTANG. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 15V319000 (AIR BAGS); HOWEVER, THE PART NEEDED TO DO THE REPAIR WAS NOT AVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME TO PROVIDE THE PART. THE MANUFACTURER WAS NOTIFIED. THE CONTACT HAD NOT EXPERIENCED THE FAILURE. UPDATED 10/19/15. *JB UPDATED 11/02/15.*JB

08/12/2015
Components: AIR BAGS
Incident Date: 05/27/2015
Crash: No
Fire: No
Vehicle Identification Number: 1ZVBP8EM4E5******
Summary

TL* THE CONTACT OWNS A 2014 FORD MUSTANG. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 15V319000 (AIR BAGS) HOWEVER, THE PARTS WERE NOT AVAILABLE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. UPDATED 08/26/15. *J

08/10/2015
Components: AIR BAGS
Incident Date: 08/10/2015
Crash: No
Fire: No
Vehicle Identification Number: 1ZVBP8AM5E5******
Summary

TL* THE CONTACT OWNS A 2014 FORD MUSTANG. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 15V319000 (AIR BAGS) HOWEVER, THE PART NEEDED TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE.

08/07/2015
Components: AIR BAGS
Incident Date: 05/27/2015
Crash: No
Fire: No
Vehicle Identification Number: 1ZVBP8CFXE5******
Summary

TL* THE CONTACT OWNS A 2014 FORD MUSTANG. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 15V319000 (AIR BAGS) HOWEVER, THE PART TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE.

08/05/2015
Components: AIR BAGS
Incident Date: 07/25/2015
Crash: No
Fire: No
Vehicle Identification Number: 1ZVBP8EM4E5******
Summary

TL* THE CONTACT OWNS A 2014 FORD MUSTANG. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 15V319000 (AIR BAGS) AND STATED THAT THE PART NEEDED WAS NOT AVAILABLE. THE DEALER DID NOT GIVE A SPECIFIC DATE FOR WHEN THE PART WOULD BECOME AVAILABLE. THE MANUFACTURER COULD NOT PROVIDE AN ESTIMATED DATE FOR WHEN THE VEHICLE WOULD RECEIVE THE RECALL REPAIR. THE CONTACT HAD NOT EXPERIENCED A FAILURE.

08/05/2015
Components: AIR BAGS
Incident Date: 08/02/2015
Crash: Yes
Fire: No
Vehicle Identification Number: 1ZVBP8AM8E5******
Summary

ON 08/02/15, I WAS DRIVING MY 2014 FORD MUSTANG. I WAS STRUCK ON MY PASSENGER SIDE WHILE MAKING A LEFT TURN. AS A RESULT MY AIR BAG DEPLOYED CAUSING A CONCUSSION AND A LACERATION ACROSS MY FOREHEAD REQUIRING MEDICAL ATTENTION AND 23 STITCHES. I ALSO RECEIVED A BRUSH BURN ACROSS MY LEFT FOREARM.

07/31/2015
Components: VEHICLE SPEED CONTROL,FUEL/PROPULSION SYSTEM
Incident Date: 10/15/2014
Crash: No
Fire: No
Summary

TL* THE CONTACT OWNS A 2014 FORD MUSTANG. WHEN THE ACCELERATOR PEDAL WAS DEPRESSED AT APPROXIMATELY 80 MPH, A FUEL ODOR EMITTED FROM THE AIR VENT INSIDE THE VEHICLE. THE VEHICLE WAS TAKEN TO A DEALER WHERE A SMOKE TEST WAS PERFORMED AND THE TECHNICIAN STATED THAT THE VEHICLE WAS OPERATING AS DESIGNED. IN ADDITION, WHILE DRIVING APPROXIMATELY 35 MPH, THE VEHICLE STALLED AND THE CHECK ENGINE WARNING LIGHT ILLUMINATED. THE VEHICLE WAS TAKEN TO A DEALER WHERE IT WAS DIAGNOSED THAT THE THROTTLE BODY NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 36,400. THE VIN WAS NOT AVAILABLE.

07/31/2015
Components: AIR BAGS
Incident Date: 07/27/2015
Crash: No
Fire: No
Vehicle Identification Number: 1ZVBP8AM1E5******
Summary

I AM COMPLAINING BECAUSE I RECEIVED A LETTER THAT IF I WAS TO GET INTO ANY CRASH MY DRIVERS SIDE AIRBAG WILL DEPLOY AND SEND OUT METAL PARTICLES THAT WILL SERIOUSLY INJURE ME OR CAUSE MY DEATH. NOT TO MENTION HURTING A PASSENGER. I CALLED FORD AND THEY SAID THE PARTS WON'T BE IN UNTIL THE END OF THE YEAR, POSSIBLY. SO IT COULD BE LONGER. SO EVERYDAY I HAVE TO DRIVE A DEATH TRAP KNOWING IF I GET IN AN ACCIDENT WITHIN THIS TIME I COULD DIE OR BE SERIOUSLY INJURED. I DO NOT LIKE THAT I HAVE TO WAIT AND JUST HOPE NOTHING HAPPENS BEFORE THEY DO SOMETHING ABOUT THIS SITUATION. THEY ARE PUTTING PEOPLE'S LIFE IN DANGER. I JUST SURVIVED CANCER AND I'LL BE [XXX] IF I AM GOING TO DIE BECAUSE OF FORD MOTOR CO. I ASKED THEM ABOUT A LOANER CAR....THEY SAID NO. THEY SAID THE CAR IS OKAY TO DRIVE....WELL NO IT ISN'T....EVERYDAY I WORRY AND AT ANYTIME SOMETHING COULD HAPPEN. I ASKED IF I CAN GET THEM TO DEPLOY THE BAG UNTIL THEY GET THE PART (I WOULD RATHER HAVE NO AIRBAG (LIKE IN THE OLDER DAYS), THEN TO HAVE AN AIRBAG THAT COULD KILL ME). I AM CONSIDERING GOING TO THE NEWS (NOT SURE WHAT THEY WILL DO). I AM SOOOOO VERY UPSET. I JUST BOUGHT THIS MUSTANG IN JAN THIS YEAR. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6). *TR

07/15/2015
Components: VISIBILITY/WIPER
Incident Date: 08/09/2014
Crash: No
Fire: No
Summary

WIPERS ARE VERY NOISY AND HAVE BEEN SINCE DELIVERY OF THE VEHICLE FROM THE DEALER

06/15/2015
Components: STRUCTURE
Incident Date: 05/15/2015
Crash: No
Fire: No
Vehicle Identification Number: 1ZVBP8AM2E5******
Summary

PAINT IS BUBBLING ON FRONT LIP OF HOOD. THERE IS ALSO A SMALL SPOT ON THE ROOF BUT UNKNOWN IF IT IS RELATED TO THE PROBLEM. HOOD IS MADE OF ALUMINUM AND FORD APPARENTLY KNOWS OF THE PROBLEM SINCE THEY ISSUED A TSB IN 2004 ON THIS VERY SUBJECT. THEY WON'T COVER THE FIX BECAUSE OF MILEAGE BUT THIS HAS NOTHING TO DO WITH MILEAGE. THIS WAS CAUSED BY IRON CONTAMINATION AT THE FACTORY BEFORE THE CAR WAS PAINTED.

05/28/2015
Components: AIR BAGS
Incident Date: 05/03/2015
Crash: Yes
Fire: No
Vehicle Identification Number: 1ZVBP8AM2E5******
Summary

AFTER THE DEPLOYMENT OF AIRBAGS, I SUSTAINED A BURN ON MY WRIST AND ON MY ARM IN WHICH I LOST PART OF A TATTOO

05/15/2015
Components: SERVICE BRAKES
Incident Date: 05/06/2015
Crash: No
Fire: No
Vehicle Identification Number: 1ZVBP8CFXE5******
Summary

MY VEHICLE AND THE SUBJECT OF THIS COMPLAINT IS A 2014 FORD MUSTANG GT. THE DATE OF THE INCIDENT IS APPROXIMATE AS IS THE VEHICLE MILEAGE. I WAS TRAVELING NORTHBOUND ON N BROOKS ST. IN BRAZORIA TX. I WAS IN A SCHOOL ZONE AND MY SPEED WAS 25 MPH. I APPROACHED AN INTERSECTION CONTROLLED BY A BLINKING RED LIGHT AND APPLIED MY BRAKES TO BRING MY VEHICLE TO A STOP. MY VEHICLE DID NOT COME TO A COMPLETE STOP BUT CONTINUED ACROSS THE INTERSECTION IN WHAT I CAN DESCRIBE AS A SLOW JERKING MOTION. I TOOK MY VEHICLE TO GULF COAST FORD IN ANGLETON TX ON 5/12/15 AND SPOKE TO THE SERVICE MANAGER. HE DID NOT KNOW WHAT THE PROBLEM COULD BE AND SAID HE WOULD DO SOME FURTHER CHECKING AND CALL ME BACK. HE HAS NOT CONTACTED ME. I PLACED A PHONE CALL TO HIM TODAY 5/15/15 AND WAS TOLD HE HAD A GUEST IN HIS OFFICE AND WOULD RETURN MY CALL. HE HAS NOT RETURNED MY CALL THIS IS THE FIRST TIME AN INCIDENT LIKE THIS HAS HAPPENED. *TR

04/21/2015
Components: POWER TRAIN
Incident Date: 04/21/2015
Crash: No
Fire: No
Vehicle Identification Number: 1ZVBP8CF6E5******
Summary

I JUST GOT THIS CAR USED TOOK IT IN FOR A NOISE IN THE TRANSMISSION IN 5TH GEAR KNOWING IT IS UNDER WARRANTY THE FORD DEALER STARTED THE WORK ON THE CAR THREE DAYS LATER I WAS TOLD THAT IT WAS ABUSED AND NOT UNDER WARRANTY I WAS TOLD THAT THE OLD OWNER CHANGED THE CLUTCH THAT CAUSED THE DAMAGE I FIND THAT HARD TO BELIEVE THIS CAR IS NOT MODIFIED IN ANY WAS SO WHY THE CLUTCH AND I HAVE READ ALL OF THE 5TH GEAR PROBLEMS LIKE MINE. THEY HAVE TOLD ME THE REPAIR IS 3400. TO FIX AND IF THEY PUT IT BACK TOGETHER IT WILL BE 500 OR 600 I DIDN'T GIVE THEM WRITTEN OR WARBLE PERMISSION TO DO THIS SO I DON'T KNOW HOW I WILL HANDLE IT. THIS IS A ON GOING PROBLEM WITH THIS TRANSMISSION I'M TRYING TO WORK IT OUT WITH THE DEALER BUT I DON'T KNOW HOW IT WILL GO. [XXX] INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6). *TR

02/19/2015
Components: POWER TRAIN
Incident Date: 02/19/2015
Crash: No
Fire: No
Vehicle Identification Number: 1ZVBP8CF4E5******
Summary

I AM HAVING PROBLEMS WITH THE TRANSMISSION SHIFTING FROM 1-2-3 WHEN COLD. THE TRANSMISSION DOES NOT WANT TO GO INTO 1ST OR 2ND WITHOUT GRINDING AND WILL GRIND AN POP OUT OF 3RD WHEN TRYING TO SHIFT INTO IT SOMETIMES. I HAVE BEEN TO THE FORD DEALER AND WAS TOLD THAT FORD KNOWS ABOUT THE GRINDING ISSUE IN THE MUSTANG BUT WILL DO NOTHING TO FIX IT. I WAS TOLD BY THE FORD SERVICE ADVISOR THAT FORD WAS DOING A FLUID CHANGE TO A HEAVIER TRANS FLUID AND NOW THEY HAVE STOPPED. NOW I AM LEFT WITH A BRAND NEW MUSTANG THAT GRINDS THE GEARS EVERY DAY. *TR

02/18/2015
Components: ELECTRICAL SYSTEM,VEHICLE SPEED CONTROL,ENGINE
Incident Date: 02/16/2015
Crash: No
Fire: No
Summary

THIS IS THE SECOND TIME THIS HAS HAPPENED. UPON STARTING THE CAR, THE MOTOR REVS UNCONTROLLED TO ABOUT 7000 RPMS. I HAVE TO TURN IGNITION OFF TO STOP THE MOTOR FROM DAMAGING ITS SELF. IF MY FOOT WAS TO EVER SLIP OFF THE CLUTCH, WE WOULD RACE UNCONTROLLED IN REVERSE! THE CAR IS ALWAYS PARKED AND STARTED WHILE IN REVERSE. ALMOST AFRAID TO START THIS CAR. *TR

02/11/2015
Components: SEAT BELTS
Incident Date: 02/10/2015
Crash: Yes
Fire: No
Vehicle Identification Number: 1ZVBP8AM7E5******
Summary

TL* THE CONTACT OWNS A 2014 FORD MUSTANG. WHILE DRIVING AT 60 MPH, ANOTHER VEHICLE CRASHED INTO THE REAR OF THE CONTACT'S VEHICLE. IN ADDITION, THE SEAT BELT PRETENSIONER FAILED TO RETRACT CAUSING THE CONTACT TO STRIKE HER NOSE ON THE STEERING WHEEL. THE CONTACT'S NOSE WAS BRUISED, BUT NO MEDICAL ATTENTION WAS REQUIRED. A POLICE REPORT WAS FILED. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS 25,000.

01/05/2015
Components: FUEL SYSTEM, GASOLINE,POWER TRAIN,VEHICLE SPEED CONTROL,ENGINE
Incident Date: 01/15/2014
Crash: No
Fire: No
Vehicle Identification Number: 1ZVBP8AM5E5******
Summary

WHEN DOWNSHIFTING IN THE MANUAL TRANSMISSION VERSION OF THIS VEHICLE, THE CAR DOESN'T SLOW DOWN ON ANY DECLINE AND INSTEAD ACCELERATES (WITHOUT TOUCHING THE GAS PEDAL). ALSO, WHILE SLOWING DOWN ON A FLAT ROAD (AT 1,500 TO 1,700RPM) THE CAR ACCELERATES BY ITSELF AND FIGHTS THE BRAKES WHILE IN GEAR. *TR

11/26/2014
Components: ELECTRICAL SYSTEM
Incident Date: 11/05/2014
Crash: No
Fire: No
Vehicle Identification Number: 1ZVBP8CF1E5******
Summary

TL* THE CONTACT OWNS A 2014 FORD MUSTANG. THE CONTACT MENTIONED THAT THE HEAT THAT EMITTED THROUGH THE VENTS WAS ABOVE NORMAL TEMPERATURE BURNING THE CONTACT RIGHT HAND FINGERS AND WRIST. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE VEHICLE WAS NOT REPAIRED. THE APPROXIMATE FAILURE MILEAGE WAS 500.

11/18/2014
Components: SUSPENSION,WHEELS
Incident Date: 11/18/2014
Crash: No
Fire: No
Vehicle Identification Number: 1ZVBP8CF8E5******
Summary

SINCE APROX 500 MILES I HAVE NOTICED A VERY CONSISTENT KNOCK KNOCK KNOCK NOISE COMING FROM THE RIGHT SIDE REAR WHEEL AREA. FORD DEALER LOOKED AND HAS SAID ITS A NORMAL OPERATING NOISE FOR THE CAR PER FOR ENGINEERS. I DO NOT AGREE. ITS A KNOCK KNOCK KNOCK AT LOW, PARKING LOT SPEEDS AND CAN BE HEARD DRIVING STRAIGHT OR A LITTLE EASIER TO HEAR WHEN TURNING. THIS IS A NEW CAR THAT HAS NOT BEEN RACED, ABUSED OR MODIFIED AT ALL AND ITS COMPLETELY WRONG FOR THEM TO SAY THIS NOISE IS NORMAL. *TR

11/06/2014
Components: VEHICLE SPEED CONTROL,SERVICE BRAKES
Incident Date: 07/22/2014
Crash: No
Fire: No
Vehicle Identification Number: 1ZVBP8AM1E5******
Summary

WHEN BRAKES WERE APPLIED TO DISENGAGE CRUISE CONTROL, BRAKES ACTED AS IF THEY HAD LOST POWER, AND CRUISE CONTROL FAILED TO DISENGAGE. THIS HAS SUBSEQUENTLY OCCURRED FOUR MORE TIMES, MOST RECENTLY IN EARLY OCTOBER. *TR

11/06/2014
Components: SUSPENSION
Incident Date: 11/03/2014
Crash: No
Fire: No
Summary

AS I DRIVE MY CAR OVER BUMPS (SPEED BUMPS, GOING UP OR DOWN IN PARKING GARAGE) THE CAR GRUNTS OR SQUEAKS. I BOUGHT IT BRAND NEW ON MARCH FIRST OF 2014, AND I NOTICED THE PROBLEM NOT TOO LONG AFTER BUYING IT; I ASSUMED IT WAS NORMAL BECAUSE MY PREVIOUS 2007 MUSTANG HAD THE SAME ISSUE. I TOLD SOME FRIENDS WHO SUGGEST I TAKE IT TO FORD. WHEN I WAS DESCRIBING WHAT THE PROBLEM THE SERVICE TECH NEW EXACTLY WHAT IT WAS. THEY HAD A RECALL FOR 2011 TO 2013 MUSTANGS FOR WHAT APPEARS TO BE THE SAME ISSUE. THEY REPAIRED THE LOWER ARM CONTROLS IN THE FRONT. THE ISSUE IS NOW GONE. IT SOUNDS LIKE THE RECALL SHOULD BE EXTENDED TO 2014 MODELS. I HAVE A 2014 FORD MUSTANG 3.7L V6 WITH THE PERFORMANCE PACKAGE. THE FOLLOWING EXCERPT IS WHAT I BELIEVE TO BE IS THE SAME PROBLEM ADDRESSED IN A PREVIOUS RECALL. FORD TSB ARTICLE # 12-8-24 ISSUE SOME 2011-2013 MUSTANGS MAY EXHIBIT A GRUNT/CREAK/CHIRP/SQUEAK NOISE FROM THE FRONT LOWER CONTROL ARM HYDRO BUSHING. THESE NOISES MAY OCCUR OVER LARGE VERTICAL BUMPS LIKE SPEED BUMPS, POT HOLES, ROUGH ROADS, AND DRIVEWAY APPROACHES. *TR

11/01/2014
Components: POWER TRAIN
Incident Date: 06/10/2014
Crash: No
Fire: No
Summary

STOPPED VEHICLE IN PARKING LOT AFTER TRAVELING APPROXIMATELY 10 MILES. PLACED THE CAR IN PARK FOR ABOUT 10 MINUTES, THEN ATTEMPTED TO PUT IN REVERSE. SHIFTER WAS STUCK IN PARK. HAD TO HAVE TOWED TO DEALERSHIP. *TR

10/29/2014
Components: ENGINE
Incident Date: 10/28/2014
Crash: No
Fire: No
Vehicle Identification Number: 1ZVBP8CF8E5******
Summary

UPON ACCELERATION TO PASS A SLOW VEHICLE A STRONG ODOR STARTED TO FILL THE VEHICLE, ALMOST LIKE A PROPANE SMELL. THIS I LATER LEARNED TO BE EXHAUST FUMES, OR I SHOULD NOTE, UNBURNED FUEL PASSING THROUGH THE SYSTEM. THIS IS THE 3RD TIME THIS HAS OCCURRED, AND ONLY DOES THIS UNDER ACCELERATION WHEN PASSING SLOWER VEHICLES OR USING MORE POWER TO ASCEND HILLS OR MOUNTAIN TYPE ROADS. VEHICLE THROWN NO SES CODES. VEHICLE DOES NOT STUTTER OR HESITATED, BUT AS NOTED DOES PRODUCE A FOUL SMELL UNDER HARDER ACCELERATION. *TR

10/09/2014
Components: SERVICE BRAKES, HYDRAULIC,ELECTRICAL SYSTEM,VEHICLE SPEED CONTROL,ENGINE
Incident Date: 07/17/2014
Crash: No
Fire: No
Vehicle Identification Number: 1ZVBP8AM0E5******
Summary

2014 FORD MUSTANG. CONSUMER WRITES IN REGARDS TO ENGINE PROBLEMS. *SMD THE CONSUMER STATED SHE HEARD A TICKING SOUND, AFTER DRIVING FOR 15 MINUTES. THE DEALER STATED THE ENTIRE LONG BLOCK NEEDED TO BE REPLACED. AFTER THE LONG BLOCK WAS REPLACED, THE ENGINE LIGHT STARTED FLASHING, AND THE ENGINE WAS REVVING HIGHER THAN NORMAL. THE VEHICLE ACCELERATING BY ITSELF IN GEAR AND THERE WERE PRESSURE ISSUES WITH THE BRAKE PEDAL. THE DEALER WAS UNABLE TO REPLICATE THE CONSUMERS CONCERN. THE NEXT TIME THE CONSUMER RETURNED TO THE DEALER, THE IGNITION WAS REPLACED. THE RPM'S CONTINUED TO REV, IDLE WAS VERY ROUGH, EVEN WITH THE AC OFF. THE TICKING NOISE WAS STILL PRESENT, AND THE BRAKE PEDAL WAS HARD TO THE TOUCH. *JB

10/05/2014
Components: STEERING,SUSPENSION,SERVICE BRAKES
Incident Date: 10/02/2014
Crash: No
Fire: No
Vehicle Identification Number: 1ZVBP8AM5E5******
Summary

I HAD A BLOW OUT THE VEHICLE ACCELERATED AND I COULD NOT STOP IT I ENDED UP HITTING A CURB WHICH ACTUALLY STOPPED THE VEHICLE AND THE TIRE ROD WAS BROKE THE STEERING WAS OUT THE SUSPENSION WAS OUT THE COMPLETE BRAKE SYSTEM WAS OUT I WAS THANKFUL THAT MY CHILD TO JUST BE BRUISED BECAUSE THERE WAS A HOLE ON SIDE OF TIRE BIGGER THAN 1/2 DOLLAR. I WAS TOLD THE TIRES WOULD NOT BLOW OUT (AT DEALER SHIP) AND PAID EXTRA WHEN I BOUGHT THE CAR FOR THE PROTECTION. I CALLED FORD CUSTOMER SERVICE REGARDING THE DAMAGE THE VEHICLE OCCURRED JUST BECAUSE OF A BLOW OUT . THE WOMAN WAS EXTREMELY RUDE AND SAID YOU SHOULDN'T HAVE HIT A CURB ANY EXPERIENCE DRIVERS OUT HERE KNOWS IF YOU HIT A CURB IT DOES NOT CAUSE THIS DAMAGE AND I AM THANKFUL FOR MY INSURANCE AS THEY ARE LOOKING INTO THE VEHICLE AS SERIOUS DEFECTS. I WAS TOLD THAT THE DAMAGE TO THIS VEHICLE HAPPENED AT THE TIME OF THIS SO CALLED BLOW OUT AND THAT IS WHY I HAD NO CONTROL OVER THE VEHICLE SO I TRULY BELIEVE THAT WHEN THE DAMAGE OCCURRED TO THE DRIVER SIDE BACK TIRE WAS THE RESULT OF MAYBE A ROD HITTING THE BACK TIRE CAUSING THE BLOW OUT BECAUSE I HAVE DRIVEN A VEHICLE FOR OVER 35 YEARS AND NEVER HAD THIS MUCH DAMAGE NOR THIS MUCH PROBLEM DUE TO A BLOW OUT. NO WARNING LIGHTS APPEARED ON MY VEHICLE UNTIL I GOT STOPPED NOT EVEN LOW PRESSURE TIRE ...WHEN THE STEERING WENT OUT IT FELT LIKE I WAS TRYING TO DRIVE A CAR WITH THE KEYS OFF , THE STEERING WHEEL FROZE.... AT THIS TIME I STILL DO NOT KNOW ALL THE DAMAGE AS THIS WAS JUST VISUAL INSPECTION FROM THE PEOPLE WHO ARE ATTEMPTING TO FIX MY NEW CAR ...I DO BLAME FORD FOR THIS AS THIS WAS UNUSUAL AS I DID NOT HAVE AN ACCIDENT YET THE CAR LOOKS LIKE IT HAS BEEN IN A HEAD IN COLLISION. *TR

10/01/2014
Components: ENGINE AND ENGINE COOLING,VEHICLE SPEED CONTROL
Incident Date: 07/15/2014
Crash: No
Fire: No
Vehicle Identification Number: 1ZVBP8AM2E5******
Summary

FROM DAY 1 UNTIL PRESENT WITH 6400 MILES, THIS CAR ON HARD ACCELERATION, BRINGS IN EXHAUST FUMES SO SEVERE THAT THE FUMES WILL MAKE YOU PHYSICALLY SICK AND WILL EVEN SET OFF A CARBON DIOXIDE DETECTOR ( THIS HAPPENS WITH ALL WINDOWS SHUT AND THE AIR ON RECIRCULATE). NORMAL DRIVING, NO PROBLEM IF ENGINE RPMS ARE KEPT BELOW 1500 RPM --- BUT---- DON`T TRY TO GET UP TO SPEED MERGING ON A FREEWAY OR ANY HIGH REVVING SITUATION. FORD DEALER WON`T DO ANYTHING UNTIL IT THROWS A COMPUTER CODE, WHICH IT HAS NOT. FORD CUSTOMER SERVICE IS A JOKE AFTER SPENDING HOURS ON THE PHONE. I THINK I BOUGHT A MODERN YUGO. *TR

09/17/2014
Components: AIR BAGS,STRUCTURE,ENGINE
Incident Date: 05/06/2014
Crash: Yes
Fire: No
Vehicle Identification Number: 1ZVBP8CF0E5******
Summary

THE CAR WAS MAKING A DRY PASS BY AT A DRAG STRIP (NON RACING) WHILE DRIVING THE CAR IGNITION CUT OFF, CAUSING A LOSS OF CONTROL. CAR HIT REAR QUARTER PANEL AND THEN HIT THE FRONT TIRE AND SUSPENSION RIPPING THE FRONT BUMPER OFF. DRIVER WAS INJURED BUT NOT BAD. HAD CAR TOWED TO A FORD DEALER, WHERE WE WERE TOLD WE WOULD HAVE TO PAY $4,000 TO HAVE A FORD REPRESENATIVE LOOK AT, TO DETERMINE CAUSE FOR THE CAR TO SHUT OFF AND AIR BAGS NOT DEPLOY. *TR

09/05/2014
Components: ENGINE
Incident Date: 08/16/2014
Crash: No
Fire: No
Vehicle Identification Number: 1ZVBP8AM2E5******
Summary

THERE IS SMALL JOLT IN THE VEHICLE WHILE DRIVING. THE MOTOR THEN PRESSES AGAINST THE UNDERPINNINGS AND BOTTOM MOTOR GUARDS. THIS IS THE SECOND TIME THIS INCIDENT HAS OCCURRED. *TR

07/08/2014
Components: SEATS,EQUIPMENT
Incident Date: 03/16/2014
Crash: No
Fire: No
Summary

CPSC: X1450985A. 2014 FORD MUSTANG. CONSUMER STATED THE CAR HAVE BEEN GIVING HER MULTIPLE PROBLEMS SINCE SHE BOUGHT IT. *LN THE CONSUMER STATED THE BLUETOOTH WAS NO-FUNCTIONAL WHEN THE AC WAS ON, THE BLOWER INTERFERED WITH THE MICROPHONE, CAUSING THE PEOPLE SHE CALLED, NOT TO BE ABLE TO HEAR HER. THE DEALER STATED IT WAS A CHARACTERISTIC OF THE VEHICLE. THE SPEAKERS IN THE DRIVER DOOR WERE NOT SECURED PROPERLY, WHICH CAUSED THEM TO RATTLE.

05/30/2014
Components: SERVICE BRAKES
Incident Date: 01/01/2014
Crash: No
Fire: No
Vehicle Identification Number: 1ZVBP8AM3E5******
Summary

TL* THE CONTACT OWNS A 2014 FORD MUSTANG. THE CONTACT STATED THAT WHILE DRIVING AT VARIOUS SPEEDS AND ENGAGING THE BRAKES, THE VEHICLE FAILED RESPOND QUICKLY TO THE BRAKES. THE VEHICLE WAS TAKEN TO THE DEALER. THE TECHNICIAN STATED THAT THE VEHICLE WAS FUNCTIONING UP TO STANDARDS. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS 500 AND THE CURRENT MILEAGE WAS 3,500.

05/08/2014
Components: STRUCTURE
Incident Date: 01/30/2014
Crash: No
Fire: No
Vehicle Identification Number: 1ZVBPHAM0E5******
Summary

TL* THE CONTACT OWNS A 2014 FORD MUSTANG. THE CONTACT STATED THAT WATER ENTERED THE FRONT DRIVER'S SIDE OF THE VEHICLE DURING RAINY WEATHER. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE VEHICLE WAS NOT REPAIRED. THE APPROXIMATE FAILURE MILEAGE WAS 200.

04/23/2014
Components: AIR BAGS
Incident Date: 04/05/2014
Crash: Yes
Fire: No
Vehicle Identification Number: 1ZVBP8AM1E5******
Summary

I WAS T BONED IN THE PASSENGER DOOR THE KID THAT HIT WAS PROBABLY TRAVELING AT ABOUT 55 .. Y CAR WAS TOTALED AND NOT ONE AIR BAG DEPLOYED . THE LIGHT IS ON LIKE THEY DID BUT NOT ONE CAME OUT. *TR

04/14/2014
Components: POWER TRAIN
Incident Date: 09/23/2013
Crash: No
Fire: No
Vehicle Identification Number: 1ZVBP8AM3E5******
Summary

TL* THE CONTACT OWNS A 2014 FORD MUSTANG. THE CONTACT STATED THAT THE ENGINE RPM'S INCREASED BUT THE VEHICLE WOULD NOT ACCELERATE. THE VEHICLE WAS TAKEN TO THE DEALER WHO DIAGNOSED THAT THE TRANSMISSION WIRING HARNESS WAS FAULTY. THE VEHICLE WAS REPAIRED BUT THE DEFECT RECURRED. THE VEHICLE WAS TAKEN BACK TO THE DEALER WHERE IT WAS DIAGNOSED THAT THE POWER TRAIN CONTROL MODULE WAS DEFECTIVE. THE POWER TRAIN CONTROL MODULE WAS REPLACED BUT THE DEFECT RECURRED. THE MANUFACTURER WAS NOT NOTIFIED. THE FAILURE MILEAGE WAS 660.

04/08/2014
Components: FUEL SYSTEM, GASOLINE,POWER TRAIN,ENGINE
Incident Date: 01/06/2014
Crash: No
Fire: No
Vehicle Identification Number: 1ZVBP8AM5E5******
Summary

WHILE DRIVING THE MUSTANG (WHICH IS A MANUAL TRANSMISSION) I NOTICED THAT THE SPEED OF THE CAR DOESN'T DECELERATE WHEN I TAKE MY FOOT OFF THE GAS PEDAL. THE CAR IS GIVEN GAS (MORE THAN AN IDLE AMOUNT) WHEN I DO NOT DEPRESS THE GAS PEDAL. IT HAPPENS IN ALL 6 GEARS BUT IT'S MOST NOTICEABLE WHEN IN FIRST OR SECOND. ALSO, WHILE THE CAR IS IN GEAR, THE ENGINE FIGHTS TO SLOW DOWN WHILE DEPRESSING THE BRAKE PEDAL. THIS DOESN'T HAPPEN EVERY TIME BUT WHEN IT OCCURS WHILE IN A PARKING LOT WITH PEOPLE AROUND IT BECOMES A SERIOUS SAFETY ISSUE. *TR

03/18/2014
Components: AIR BAGS
Incident Date: 03/16/2014
Crash: Yes
Fire: No
Vehicle Identification Number: 1ZVBP8AM2E5******
Summary

TL* THE CONTACT OWNS A 2014 FORD MUSTANG. THE CONTACT STATED THAT WHILE TRAVELING APPROXIMATELY 70 MPH, THE CONTACT CRASHED INTO ANOTHER VEHICLE. UPON IMPACT, THE AIR BAGS FAILED TO DEPLOY. THERE WERE NO INJURIES. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOT CONTACTED ABOUT THE FAILURE. THE FAILURE MILEAGE WAS 254.

02/19/2014
Components: WHEELS
Incident Date: 02/13/2014
Crash: No
Fire: No
Vehicle Identification Number: 1ZVBP8CF9E5******
Summary

TL* THE CONTACT OWNS A 2014 FORD MUSTANG. THE CONTACT STATED THAT WHILE DRIVING AT HIGH SPEEDS, THE WHEEL STEM VALVES WOULD RUPTURE AND CAUSE THE TIRES TO DEFLATE. THE CONTACT STATED THAT WHILE DRIVING APPROXIMATELY 140 MPH ON A RACING TRACK, THE STEM VALVE RUPTURED ON TWO OF THE FOUR TIRES, CAUSING THE TIRES TO DEFLATE. THE CONTACT INDICATED THAT THE MALFUNCTION OCCURRED ON ONE FRONT AND ONE REAR TIRE BUT WAS UNABLE TO INDICATE THE POSITION OF THE TIRES. THE VEHICLE WAS DIAGNOSED BY THE DEALER AND THE STEM VALVES WERE REPLACED. THE CONTACT INDICATED THAT IN A SEPARATE INCIDENT, THE STEM VALVE ON A REAR TIRE RUPTURE WHILE TRAVELING AT HIGH SPEEDS OVER 120 MPH. THE MANUFACTURER WAS NOTIFIED OF THE DEFECT. THE VEHICLE WAS NOT REPAIRED. THE FAILURE MILEAGE WAS 4000.

02/08/2014
Components: SUSPENSION,POWER TRAIN,STRUCTURE
Incident Date: 12/23/2013
Crash: No
Fire: No
Vehicle Identification Number: 1ZVBP8AM2E5******
Summary

FAILURE OF FRONT DRIVERS SIDE LOWER CONTROL ARM, FAILURE OF DRIVESHAFT, FAILURE OF REAR END AND SUSPENSION. SYMPTOMS' LOWER CONTROL ARM- BANGING NOISE THAT SOUNDS LIKE THE STRUT HAD NO FLUID. DRIVESHAFT BANGING NOISE AS IF THE SHAFT SPLINES HAD STRIPPED OR CV JOINT LOOSE FAILURE WAS CAUGHT BEFORE IT DAMAGED THE CAR. REAR END, WHINING NOISE AND BANGING NOISE FROM SUSPENSION UPON TAKE OFF, MANUAL TRANS CAR. EVENTUAL LOCK UP OF REAR END. CAR UNCONTROLLABLE WONDERING FROM REAR OF CAR. FORD ONLY RECOGNIZES THE CONTROL ARM AS AN ISSUE, AND HAS A RECALL. NUMEROUS COMPLAINTS TO FORD FOR THE DRIVESHAFT AND REAR END ISSUES. V6 AND V8 CARS WITH MANUAL TRANS. *TR

02/03/2014
Components: EXTERIOR LIGHTING
Incident Date: 02/28/2013
Crash: No
Fire: No
Summary

I HAD THE MISFORTUNE OF BEING BEHIND A NEW MUSTANG AT NIGHT. WHILE SITTING BEHIND THE CAR AT I COULDN'T BELIEVE HOW BRIGHT THE MUSTANG'S BRAKE LIGHTS WERE. PLEASE LOOK INTO THE BRIGHTNESS OF THESE BRAKE LIGHTS TO SEE IF THEY MEET YOUR STRICT GUIDELINES. THANK YOU, *TR

10/03/2013
Components: POWER TRAIN,VEHICLE SPEED CONTROL
Incident Date: 09/30/2013
Crash: Yes
Fire: No
Vehicle Identification Number: 1ZVBP8AM2E5******
Summary

TL* THE CONTACT OWNS A 2014 FORD MUSTANG. THE CONTACT STATED THAT WHILE STOPPED WITH THE VEHICLE ENGAGED IN THE ACCESSORY MODE, SHE WAS ABLE TO MOVE THE GEAR SHIFTER INTO REVERSE, CAUSING HER TO CRASH INTO ANOTHER VEHICLE. THE CONTACT ATTEMPTED TO APPLY THE BRAKES BUT THEY DID NOT RESPOND. THE CONTACT WAS NOT INJURED. A POLICE REPORT WAS NOT FILED. THE VEHICLE WAS TAKEN TO THE DEALER FOR DIAGNOSIS. THE TECHNICIAN STATED THAT THE BRAKES WOULD BE INSPECTED BUT THE VEHICLE SEEMED TO BE FUNCTIONING AS DESIGNED. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE VEHICLE WAS REPAIRED FOR THE BODY DAMAGES. THE APPROXIMATE FAILURE MILEAGE WAS 1,600. *TR

07/30/2013
Components: STEERING
Incident Date: 07/13/2013
Crash: No
Fire: No
Summary

I'VE HAD TWO SITUATIONS WITHIN A TWO WEEKS SPAN OF EACH OTHER. BOTH TIMES I LOST STEERING POWER WHILE IN THE PARKING LOT, AND A STEERING POWER ERROR CROSSED THE INFORMATION BOARD ON THE DASH. THE FIRST TIME I WAS PULLING OUT OF MY PARKING SPOT IN 1ST GEAR AND THE STEERING STOPPED WORKING. THE SECOND TIME I WAS PULLING IN TO A PARKING SPOT AND LOST POWER WHILE TURNING INTO A PARKING SPACE. I OWN A 2014 FORD 5.0 MUSTANG GT WITH A MANUAL TRANSMISSION AND THE CAR WAS STILL RUNNING WHEN POWER TO THE STEERING WHEEL WAS LOST. I HAD TO TURN THE CAR OFF AND RESTART TO GET THE POWER STEERING TO KICK BACK IN. THIS MADE THE CAR HARD TO TURN OUT OF NO WHERE WITHOUT ANY WARNING. I COULD'VE HIT ANOTHER CAR IN THE PROCESS HAD I NOT BRAKE IN TIME. THERE IS A WITHOUT A DOUBT A PROBLEM WITH THE POWER STEERING SYSTEM. *TR

07/01/2013
Components: STEERING
Incident Date: 06/30/2013
Crash: No
Fire: No
Summary

I WAS DRIVING A 2014 FORD MUSTANG CONVERTIBLE FROM THE LONG BEACH AIRPORT (RENTAL) AND LOST STEERING ON THE FREEWAY AT ABOUT 60 MPH. I WAS IN THE FAR RIGHT LANE AND AS I APPROACHED FULL SPEED, THE CAR BEGAN TO VEER INTO THE LANE TO THE LEFT OF ME. AS I TRIED TO CORRECT, THERE WAS A DELAYED RESPONSE BY THE STEERING MECHANISM BY ABOUT 3-4 SECONDS. THE CAR THEN VEERED BACK RIGHT, AND AGAIN, ANOTHER DELAYED RESPONSE. I WAS VEERING WIDELY BETWEEN THE WIDTH OF TWO LANES WHILE THIS WAS OCCURRING. THIS CONTINUED FOR ABOUT A MINUTE UNTIL I WAS ABLE TO SLOW DOWN AND EXIT THE FREEWAY. *TR

4 Recalls

for 2014 FORD MUSTANG
28/05/2015
CAMPAIGN NUMBER: 15V319000
AIR BAGS:FRONTAL:DRIVER SIDE:INFLATOR MODULE
In the event of a crash necessitating deployment of the driver's frontal air bag, the inflator could rupture with metal fragments striking the driver or other occupants resulting in serious injury or death.
Campaign Number: 15V319000
Manufacture: Ford Motor Company
Components: AIR BAGS:FRONTAL:DRIVER SIDE:INFLATOR MODULE
Summary

Ford Motor Company (Ford) is recalling certain model year 2005-2014 Mustang vehicles manufactured April 6, 2004, to June 21, 2014, and 2005-2006 GT vehicles manufactured February 20, 2004, to September 22, 2006. The affected vehicles are equipped with a dual-stage driver frontal air bag that may be susceptible to moisture intrusion which, over time, could cause the inflator to rupture.

Notes

Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.

07/01/2019
CAMPAIGN NUMBER: 19V001000
AIR BAGS:FRONTAL:PASSENGER SIDE:INFLATOR MODULE
An inflator explosion may result in sharp metal fragments striking the driver or other occupants resulting in serious injury or death.
Campaign Number: 19V001000
Manufacture: Ford Motor Company
Components: AIR BAGS:FRONTAL:PASSENGER SIDE:INFLATOR MODULE
Summary

Ford Motor Company (Ford) is recalling certain 2014 Ford Mustang vehicles sold, or ever registered, in the states of Alabama, California, Florida, Georgia, Hawaii, Louisiana, Mississippi, South Carolina, Texas, Puerto Rico, American Samoa, Guam, the Northern Mariana Islands (Saipan), and the U.S. Virgin Islands or "Zone A." Additionally, Ford is recalling certain 2011 Ford Ranger and Mercury Milan vehicles, 2011-2012 Ford Fusion and Lincoln Zephyr/MKZ vehicles and 2011-2014 Ford Mustang vehicles sold, or ever registered, in the states of Arizona, Arkansas, Delaware, District of Columbia, Illinois, Indiana, Kansas, Kentucky, Maryland, Missouri, Nebraska, Nevada, New Jersey, New Mexico, North Carolina, Ohio, Oklahoma, Pennsylvania, Tennessee, Virginia, and West Virginia or "Zone B." Ford is also recalling certain 2010 Ford Edge and Lincoln MKX vehicles, 2010-2011 Ford Ranger and Mercury Milan vehicles, 2010-2012 Ford Fusion and Lincoln Zephyr/MKZ vehicles, and 2010-2014 Ford Mustang vehicles sold, or ever registered, in the states of AK, CO, CT, ID, IA, ME, MA, MI, MN, MT, NH, NY, ND, OR, RI, SD, UT, VT, WA, WI, and WY or "Zone C." These vehicles are equipped with air bag inflators assembled as part of the passenger frontal air bag modules, used as original equipment or replacement equipment (such as after a vehicle crash necessitating replacement of the original air bags), that may explode due to propellant degradation occurring after long-term exposure to high absolute humidity, temperature and temperature cycling.

Notes

Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.

16/02/2021
CAMPAIGN NUMBER: 21E013000
AIR BAGS:FRONTAL:PASSENGER SIDE:INFLATOR MODULE
In the event of a crash necessitating deployment of the frontal air bag, an inflator explosion may result in sharp metal fragments striking the driver or other occupants resulting in serious injury or death.
Campaign Number: 21E013000
Manufacture: Ford Motor Company
Components: AIR BAGS:FRONTAL:PASSENGER SIDE:INFLATOR MODULE
Summary

Ford Motor Company (Ford) is recalling certain air bag inflator and/or module replacement service parts that may have been used as part of a collision repair. The parts include certain driver-side air bag inflators and/or modules, designed to fit 2005-2014 Ford Mustang and Mustang GT500. It also includes certain passenger-side air bag inflators and/or modules designed to fit 2005-2014 Ford Mustang, 2010-2012 Lincoln MKZ, 2010-2012 Ford Fusion, 2010-2011 Mercury Milan, 2007-2011 Ford Ranger, and 2007-2010 Lincoln MKX vehicles. Please see Ford's recall report for the specific part numbers. These parts may explode due to propellant degradation occurring after long-term exposure to high absolute humidity, temperature and temperature cycling.

Notes

Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.

16/02/2021
CAMPAIGN NUMBER: 21V081000
AIR BAGS:FRONTAL
In the event of a crash necessitating deployment of the frontal air bag, an inflator explosion may result in sharp metal fragments striking the driver or other occupants resulting in serious injury or death.
Campaign Number: 21V081000
Manufacture: Ford Motor Company
Components: AIR BAGS:FRONTAL
Summary

Ford Motor Company (Ford) is recalling certain 2005-2014 Mustang, 2004-2011 Ranger, 2009-2011 Mercury Milan, 2006 Ford GT, 2008-2012 Fusion, 2007-2010 Edge and Lincoln MKX, and 2009-2010 Lincoln MKZ vehicles. These vehicles may be equipped with a driver or passenger frontal air bag inflator used as a replacement service part, that may explode due to propellant degradation occurring after long-term exposure to high absolute humidity, temperature and temperature cycling.

Notes

Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.

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