EN

2014 Honda Civic Hybrid 4 DR FWD

2
Recalls
210
Complaints
Overall rating

Safety Ratings.

NHTSA’s 5-Star Safety Ratings help consumers compare vehicle safety when searching for a car. More stars mean safer cars.

Frontal Crash
Side Crash
Rollover
Overall Front Star Rating

Combines Driver and Passenger star ratings into a single frontal rating. The frontal barrier test simulates a head-on collision between two similar vehicles, each moving at 35 mph.

Front Driver Side
Front Passenger Side
Overall Side Star Rating

Combines Side Barrier and Side Pole Star Ratings into a single side rating.

Driver
Passenger
Overall Side Pole Star Rating

Combines Side Barrier and Side Pole Star Ratings into a single side rating.

Rollover Star Rating

The Rollover Resistance test measures the risk of rollover in a single-vehicle, loss-of-control scenario.

Rollover Risk: 10.5%

Complaints
Recalls

210 Complaints

for 2014 HONDA CIVIC HYBRID
11/29/2021
Components: POWER TRAIN
Incident Date: 11/27/2021
Crash: No
Fire: No
Vehicle Identification Number: 19XFB2F59EE******
Summary

Transmission filler cap (wine cork style) popped off as in other complaints causing a loss of fluid and the transmission failing. Car seems to be stuck in 2nd or 3rd gear and is no longer drivable. This poor design that has been complained about is causing an unnecessary financial hardship replacing the transmissions.

11/23/2021
Components: AIR BAGS
Incident Date: 11/01/2021
Crash: No
Fire: No
Vehicle Identification Number: 19XFB2F88EE******
Summary

The contact owns a 2014 Honda Civic. The contact stated that while driving at an undisclosed speed, the air bag warning light illuminated. Upon investigation, the contact learned that the vehicle was equipped with Takata air bags. The vehicle was taken to the dealer and diagnosed that the driver's side air bag inflator was faulty. The driver's side air bag inflator needed to be replaced. The vehicle was not repaired. The manufacturer was not made aware of the failure. The failure mileage was 128,716.

11/22/2021
Components: ELECTRICAL SYSTEM,EXTERIOR LIGHTING
Incident Date: 11/17/2021
Crash: No
Fire: Yes
Vehicle Identification Number: 19xfb2f5xee******
Summary

I had rear brake driver side light change on Tuesday November 16, 2021 at the Hondas dealer Downtown Los Angeles. On Wednesday November 17, 2021 the 3rd rear brake light started a fire in my truck. The light bult overheated melted the cover, burned the fuse and my dress and suit in the trunk started to burn. It smelled horrible. I immediately called the dealer and Honda. The dealer made a diagnosis that the fuse burned but they cannot explain why or if it will happen again if it gets replaced. I am paying $496.62 to the dealer for repair but they cannot determine what cause it? I am very upset because my son is 2 years old and he seats in the rear. I am a single mother and I was dropping him to school when this happened. I don't imagine being exposes to fire or any safety hazard. The driver rear breake light was previously replaced on February of 2021. I found it strange and asked the dealer why is it being replaced too many time and just one side but they cannot explain why. I want an investigation or some kind of explanation why my vehicle catch fire. I dont know if Honda is manufacturing vehicles with faulty electric wire in the trunk causing fires and damages. I want to prevent future deaths. It was a very scary, stressful situation, traumatic experience. My dress has a hole and my suit inside the truck were damage expenses adding to $1,512.00.Please help me investigate this matter. Thank you.

11/11/2021
Components: POWER TRAIN,SERVICE BRAKES,ENGINE
Incident Date: 07/04/2021
Crash: Yes
Fire: No
Vehicle Identification Number: 2HGFG4A53EH******
Summary

Started my car in neutral with the parking brake engaged. The car took off by itself up a curb over a hill and struck another vehicle. I managed to get back in the vehicle and applied the brakes but the brakes did not respond. And my car was serviced at Freeway Honda in Santa Ana three days prior to the accident. I reported the problem with the brakes, they did a brake service, but they did not properly diagnose the issue and fix it. They told me they couldn’t find any problems and release the car back to me. Three days later it was in an accident and the brakes failed. Now freeway Honda has stated that they finally diagnosed the issue with the brakes, but they are refusing to fix it free of charge even though they have been deemed liable for the accident. My rear shocks were also damaged due to the impact of going up the curb and State Farm is investigating that to see if they will be paying for the repair and replacement of the shocks.

11/08/2021
Components: POWER TRAIN
Incident Date: 11/05/2021
Crash: No
Fire: No
Vehicle Identification Number: 19XFB2F58EE******
Summary

Car without notice started going under 20 mph and then under 2mph. Towed to Proctor Honda in Tallahassee FL for diagnosis and they said the transmission is inoperable and the internal components failed which is the exact same problem that is stated in the other 2014 Honda Civic recalls. They claim this VIN is not one of the recalled VINS i believe it is.

11/08/2021
Components: POWER TRAIN
Incident Date: 11/08/2021
Crash: No
Fire: No
Vehicle Identification Number: 19XFB2F84EE******
Summary

While driving especially accelerating from a stop front end of car started vibrating and jerking.Qualified mechanic inspected the drive train and concluded there was a damage to the pulley shaft that could not have been due to wear and Tear. Mechanic said issue was identical to Honda recall ju2 15v574000. I was advised to take vehicle to Honda. On the way to Honda the transmission gave out in the middle of an intersection. Good samaritans helped push vehicle to near by parking lot. Vehicle was towed to Honda of Dartmouth, Ma

10/20/2021
Components: POWER TRAIN,AIR BAGS,UNKNOWN OR OTHER
Incident Date: 05/01/2021
Crash: No
Fire: No
Vehicle Identification Number: 19xfb2f57ee******
Summary

I was sold a lemon in July 2015 from Victory Honda San Bruno.my VIN comes up as a 2014 Civic LX instead of EX-L.I never noticed the model difference until I had to look up recalls etc 'cause my pulley shaft stopped@ 94kmiles whilr on the freeway.Honda in Oakland&San bruno wanted $8k to fix it,ran my credit 4x for financing justtosay,not approved&my tranny cancels a $9k buyback/trade in.Honda of Oakland allowed a rep. to switch my car info w/someone else's, my last name, mileage, model, etc &allowed someone to pickup my car from them &didn't notify me for 4days,they also wanted$600 for tests, service AorB,trany flush(i didn't authorize)&my car(no previous engine problems)still doesnt drive.It has only been serviced at those 2 honda locations.I was NEVER notified&have these issues..PULLEY SHAFT#JU2,TIRE BEAD #JD8,now the AIRBAG RECALLS.On Nhtsa.gov/recalls,theres hundreds of owners w/my VIN #s minus the last 5-8 #s w/the same problems esp at 90k mile.my car is PAID OFF

10/06/2021
Components: UNKNOWN OR OTHER
Incident Date: 09/22/2021
Crash: No
Fire: No
Vehicle Identification Number: 19xfb2f83EE******
Summary

While driving the car we had heard an explosion and glass shattering. We looked around and couldn’t see any damage. I had pulled back my sunroof and saw it was completely shattered outwards, not inwards. My sunroof was made out of tempered glass, which these types of sunroofs have a tendency of randomly combusting.

09/03/2021
Components: POWER TRAIN,ENGINE
Incident Date: 09/02/2021
Crash: No
Fire: No
Vehicle Identification Number: 19XFB2F88EE******
Summary

The plug for the automatic transmission fluid pops off and allows for all contaminates and water to enter transmission unknowingly. This was noticed at 94k miles on ours and on forums is a highly reoccurring item that needs to be addressed by Honda before transmissions begin failing from a "popping" plug that falls out while driving unbeknownst to the driver.

07/07/2021
Components: STRUCTURE
Incident Date: 07/21/2014
Crash: No
Fire: No
Vehicle Identification Number: 19XFB2F80EE******
Summary

The taffeta white paint started peeling off the car within just three months after originally purchasing in 2014. The paint continues to peel off in various places and is causing the body to corrode and rust. Honda refuses to do anything about this. There is no reason for it to be peeling off at the rate it is. This has been happening since just after purchasing the car and will cost thousands to fix the rust and repaint. This is a major issue that Honda has not acknowledged and it’s happening to many people.

05/20/2021
Components: STEERING
Incident Date: 04/29/2021
Crash: No
Fire: No
Vehicle Identification Number: 2HGFB2F58EH******
Summary

Automatic steering keeps going off (warning light is coming on the dash) and he has to steer manually; unable to do so in a safe manner; steering essentially locked

05/07/2021
Components: POWER TRAIN
Incident Date: 05/04/2021
Crash: No
Fire: No
Vehicle Identification Number: 19XFB2F82EE******
Summary

I WAS DRIVING HOME FROM WORK ON THE FREEWAY AND WHEN I GOT OFF THE FREEWAY I STOPPED AT THE STOP LIGHT WHEN IT TURNED GREEN I STARTED TO PUSH THE GAS PEDAL AND THE CAR STARTED JERKING BACK AND FORTH LIKE IT WANTED TO STALL I PUSHED ON THE GAS A LITTLE MORE AND IT CONTINUED TO JERK AT EACH STOP LIGHT WHEN I ACCELERATED. NO WARNING LIGHT CAME ON NO CODES AND IT JUST HAPPENED SUDDENLY WITH OUT WARNING . I PARKED IT AND TOOK IT TO THE SHOP THE FOLLOWING MORNING

04/29/2021
Components: POWER TRAIN
Incident Date: 04/27/2021
Crash: No
Fire: No
Vehicle Identification Number: 19XFB2F85EE******
Summary

I WAS DRIVING MY CAR ON THE CITY STREETS WHEN THE CVT TRANSMISSION STARTED TO MAKE THE CAR ACT ERRATIC STOP AND GO STOP AND GO. I HAD TO PUT THE TRANSMISSION IN NEUTRAL SO THAT I COULD CONTROL IT AND MOVE TO THE SIDE OF THE ROAD. I WAS SO GLAD I WASN'T ON THE FREEWAY WHEN THIS HAPPENED. I PURCHASE THE CAR USED IN APRIL OF 2015. I ALWAYS HAD THE CAR SERVICE AT THE DEALERSHIP WHEN SERVICE WAS DUE. AND TWO YEARS AGO I HAD TO REPLACE THE TRANSMISSION BECAUSE IT COMPLETELY SHUTDOWN AFTER GETTING OFF THE FREEWAY. AT THAT TIME THE CAR HAD WENT OVER 100K MILES SO I HAD TO PAY $2000 TO REPLACE IT. AND IT LOOKS LIKE I'M GOING TO BE PAYING $2000 AGAIN. I DIDN'T KNOW THAT THERE WAS A RECALL FOR THE CTV TRANSMISSION, UNTIL A FEW DAYS AGO WHEN I WAS LOOKING TO SEE IF ANY ONE ELSE HAD THIS PROBLEM. BECAUSE I PURCHASE THE CAR USED I WANTED TO SEE IF THE RECALL WAS TAKEN CARE OF, IT LOOKS LIKE IT WAS. BUT I DON'T THINK THAT A SOFTWARE UPDATE IS THE COMPLETE FIX FOR THIS PROBLEM. SO MANY PEOPLE ARE STILL HAVING PROBLEMS WITH THIS TRANSMISSION. SOME WITH LOW MILEAGE LIKE MY SECOND TRANSMISSION AND MOST OF THEM FAIL AROUND 100K. I KNOW NOTHING LAST FOR EVER, AND I WILL PAY $2000 FOR A NEW TRANSMISSION IF I CAN BE SURE THAT IT WILL NOT JUST ALL OUT OF THE BLUE LOCKUP OR BRAKE PART OF THE DRIVE TRAIN AND PUT MY LIFE IN DANGER

04/05/2021
Components: POWER TRAIN
Incident Date: 03/29/2021
Crash: No
Fire: No
Vehicle Identification Number: 19XFB2F87EE******
Summary

DRIVING ON 95 NORTH AROUND 4PM MONDAY 03/29/2021 WHEN TRANSMISSION FAILED. THERE WERE NO LOUD NOISES, NO SERVICE WARNINGS OR LIGHTS. CAR HAS ABOUT 75,000 MILES AND THE TRANSMISSION WAS LAST SERVICED IN 2018 AT 60,000 MILES. THE CAR HAS ROUTINE MAINTENANCE RECORDS. THE RECALL (NHTSA ID: 15V574000) WAS PERFORMED IN 2016 WHICH WAS A SOFTWARE UPDATE DUE TO A MECHANICAL TRANSMISSION PROBLEM.

03/13/2021
Components: ELECTRICAL SYSTEM
Incident Date: 02/01/2021
Crash: No
Fire: No
Vehicle Identification Number: 19XFB2F85EE******
Summary

AFTER REPLACING THE BATTERY, CAR DEVELOPS A ELECTRICAL DRAIN TO BATTERY. BATTERY WILL SLOWLY DISCHARGE UNTIL DEAD OVER 2-4 DAYS. NOTHING ABOUT THIS OR HOW TO PREVENT THIS IN MANUAL. NOTHING IN MANUAL ON HOW TO CORRECT.

03/07/2021
Components: POWER TRAIN
Incident Date: 03/01/2021
Crash: No
Fire: No
Vehicle Identification Number: 19XFB2F53EE******
Summary

TRANSMISSION FILL PLUG POPPED OUT OF ITS POSITION ON TOP OF THE TRANSMISSION FILL PORT. CAUSING LEAKING TRANS FLUID AND NOW TRANSMISSION FAILED.

03/03/2021
Components: POWER TRAIN
Incident Date: 02/23/2021
Crash: No
Fire: No
Vehicle Identification Number: 19XFB2F56EE******
Summary

TRANSMISSION FILL PLUG POPPING OUT OF ITS POSITION ON TOP OF THE TRANSMISSION FILL PORT. CAUSING LEAKING TRANS FLUID AND POSSIBLE TRANSMISSION FAILURE. DEALERSHIP HAS CHECKED THIS ISSUE 1 TIME AND STATES THE ISSUE HAS BEEN RESOLVED. LESS THAN 3 DAYS LATER THE SAME ISSUE OCCURRED.

01/23/2021
Components: AIR BAGS
Incident Date: 01/22/2021
Crash: No
Fire: No
Vehicle Identification Number: 2HGFG3B53EH******
Summary

YESTERDAY THE CHECK AIRBAG SYSTEM LIGHT WAS ILLUMINATED ON MY 2014 HONDA. AFTER HAVING A MECHANIC CHECK THE ERROR CODE, HE CONFIRMED THERE IS AN ISSUE WITH MY AIRBAG INFLATOR. MY VEHICLE HAS APPROXIMATELY 75,000 MILES AND IS DRIVEN APPROXIMATELY ONCE A WEEK. THE ISSUE OCCURRED WHEN I TURNED MY VEHICLE ON AND STARTED DRIVING.

01/21/2021
Components: POWER TRAIN
Incident Date: 01/17/2021
Crash: No
Fire: No
Vehicle Identification Number: 2HGFG3B85EH******
Summary

ON JANUARY 17,2021, I WAS DRIVING ON A 2 LANE ROAD GOING APPROXIMATELY 75 MPH (THE SPEED LIMIT) AND ALL OF A SUDDEN ALL OF MY CARS WARNING LIGHTS CAME ON AND THE CAR STARTED DECELERATING. WHEN I PUSHED ON THE ACCELERATOR, THE CAR REVED BUT DIDN'T PICK UP SPEED. I PULLED OVER OFF THE ROAD AND TURNED THE CAR OFF AND THEN BACK ON. THE CAR WOULD START BUT NOTHING HAPPENS WHEN I PRESSED ON THE ACCELERATOR. I HAD MY CAR TOWED TO A HONDA DEALERSHIP AN HOUR AWAY AND THEY SAID IT'S GOING TO BE $6000 TO REPLACE THE TRANSMISSION. THEY SAID MY SPECIFIC CAR HAD NO RECALLS ON IT AND THAT SOMETIMES THINGS JUST BREAK. THE MECHANIC NOTED THAT MY CAR IS IN EXCELLENT SHAPE OTHERWISE.

01/20/2021
Components: AIR BAGS
Incident Date: 01/19/2021
Crash: No
Fire: No
Vehicle Identification Number: 19XFB4F23EE******
Summary

AT 87,200 OR SO MILES, THE SYSTEM FAIL ALERT FOR AIRBAG CAME ON AND WE TOOK TO MECHANIC TO DIAGNOSE, THEN WE TOOK TO HONDA DEALERSHIP TO DIAGNOSE AND REPAIR. SYSTEM CHECK SAID IT WAS DRIVER AIRBAG ISSUE, MECHANIC CONTACTED HONDA AND WAS ADVISED TO REPLACE . AT THE DIAGNOSTIC INDICTED TO REPLACE CABLE REEL (379.00) REPLACED AND LIGHT STAYED OFF AT DEALERSHIP AT 87,588. LIGHT CAME BACK ON NEXT DAY. IS THE AIRBAG DEFECTIVE AND HONDA IS NOT ADMITTING IT? DOES THIS AIRBAG NEED TO BE RECALLED AND REPLACED? I AM FOLLOWING UP WITH DEALERSHIP TODAY. CAR SERVICED THE 18TH, LIGHT CAME BACK ON 19TH OF JANUARY 2021, I AM FOLLOWING UP TODAY WITH DEALERSHIP. IS THIS UNSAFE TO DRIVE? WILL DRIVER AIRBAG DEPLOY?

10/27/2020
Components: AIR BAGS
Incident Date: 10/10/2020
Crash: No
Fire: No
Vehicle Identification Number: 19XFB2F9XEE******
Summary

TL* THE CONTACT OWNS A 2014 HONDA CIVIC. THE CONTACT STATED THAT WHILE DRIVING, THE AIR BAGS SENSOR WARNING LIGHT ILLUMINATED AND FLASHED OFF AND ON INTERMITTENTLY. THE VEHICLE WAS TAKEN TO MADISON HONDA LOCATED AT 280 MAIN ST, MADISON, NJ 07940, TO BE DIAGNOSED. THE CONTACT WAS INFORMED THAT THE DRIVER'S SIDE AIR BAG MODULE WAS DEFECTIVE AND NEEDED TO BE REPLACED. THE DEFECT WAS NOT YET REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE BUT OFFERED NO ASSISTANCE. THE FAILURE MILEAGE WAS 86,600.

10/14/2020
Components: POWER TRAIN
Incident Date: 10/11/2020
Crash: No
Fire: No
Vehicle Identification Number: 19XFB2F80EE******
Summary

WHILE I WAS DRIVING DOWN A BUSY INTERSTATE WITH NUMEROUS CARS AROUND ME, MY CAR GAVE A SMALL JERK. AFTER THIS, MY CAR MOTOR WAS STILL RUNNING, BUT HAD NO POWER. WHEN I PRESSED THE GAS, NO POWER BEHIND IT. I WAS COASTING AND SLOWING DOWN. AFTER ALMOST GETTING RUN OVER BY THE VEHICLE BEHIND ME, I WAS ABLE TO COAST TO THE SIDE OF THE ROAD. THERE ARE MULTIPLE SIMILAR COMPLAINTS WITH THE TRANSMISSION FOR THIS YEAR MODEL.

10/06/2020
Components: AIR BAGS
Incident Date: 09/24/2020
Crash: No
Fire: No
Vehicle Identification Number: 2HGFG3B86EH******
Summary

CHECK AIRBAG SYSTEM ALERT COMES ON AND OFF WHILE DRIVING. UPON BRINGING IT INTO THE DEALER, I (THE OWNER) OWNER WAS TOLD THAT CODES 11-10 AND 11-18 (AIRBAG MODULE AND INFLATOR) ON DRIVER SIDE, AND IT IS NOT COVERED BY WARRANTY. IF THE VEHICLE IS INVOLVED IN AN ACCIDENT, THE DRIVER SIDE AIRBAG WILL NOT DEPLOY.

10/05/2020
Components: AIR BAGS
Incident Date: 12/08/2019
Crash: No
Fire: No
Vehicle Identification Number: 19XFB2F59EE******
Summary

SRS AIRBAG LIGHT COMES ON STAYED ON IN WINTER (2019) BUT THE SENSOR LIGHT DISPLAY DISAPPEARED IN SUMMER (2020). NOW THE AIR SRS AIRBAG LIGHT COMES ON AND STAYED ON AS OF OCTOBER 2, 2020.

09/21/2020
Components: STEERING,WHEELS
Incident Date: 09/20/2020
Crash: No
Fire: No
Vehicle Identification Number: 2HGFB6E56EH******
Summary

ON AL SR149 "GREEN SPRINGS HIGHWAY," SOUTHBOUND, LESS THAN 500 FEET FROM THE OXMOOR RD INTERSECTION, IN THE RIGHT LANE, I HIT A POTHOLE WITH MY FRONT PASSENGER TIRE. I DID NOT NOTICE THE POTHOLE WHILE DRIVING, BUT THAT DIDN'T STOP IT FROM KNOCKING THE WHEEL OUT OF ALLIGNMENT AND BURSTING THE TIRE. I HAD TO USE THE EMERGENCY TOOLS TO CHANGE THE TIRE ON THE SIDE OF I-65 AFTER MY TPMS SENSOR WENT OFF. IF I HAD NOT DECIDED TO BUY A SPARE TIRE MONTHS AGO, I WOULD BE SET BACK AT LEAST $150 DOLLARS. PLEASE BE MORE VIGILANT IN ENSURING SAFE DRIVING CONDITIONS IN THE FUTURE.

09/10/2020
Components: FUEL/PROPULSION SYSTEM
Incident Date: 04/20/2020
Crash: No
Fire: No
Vehicle Identification Number: 2HGFB2F96EH******
Summary

WHILE DRIVING ON A COUNTRY ROAD, CAR ENGINE RPM INCREASED, BUT SLOWED TO A STOP. HAD TO TOW IT TO A DEALER.

09/08/2020
Components: AIR BAGS
Incident Date: 09/08/2020
Crash: No
Fire: No
Vehicle Identification Number: 2HGFB2F50EH******
Summary

AFTER DRIVING AND MAKING A COMPLETE STOP AND UNBUCKLING MY DRIVER SIDE SEAT BELT. THE CHECK AIRBAG LIGHT COMES ON.

09/03/2020
Components: POWER TRAIN,UNKNOWN OR OTHER
Incident Date: 08/27/2020
Crash: No
Fire: No
Vehicle Identification Number: 19XFB2F53EE******
Summary

I BOUGHT THE CAR BRAND NEW IN EARLY 2015. NEVER HAD SO MUCH AS A SLIP IN THE TRANSMISSION. GOT A RECALL NOTICE IN 2015 ABOUT A SENSOR FOR MAKING THE "CHECK TIRE PRESSURE" LIGHT STAY ON WHEN STARTING THE CAR. HONDA TELLS ME THEY FIXED THIS IN DECEMBER 2015. ON AUGUST 27, 2020, WHILE DRIVING DOWN THE ROAD ON A VERY DANGEROUS HIGHWAY, THE TRANSMISSION JUST STOPPED. NO NOISE, NO POP, NO STUTTER. THE CAR STARTED DECELERATING AND EVERY ERROR MESSAGE KNOWN TO MAN CAME ON THE SCREEN. CHECK POWER STEERING, CHECK TMP SYSTEM, CHECK ENGINE, CHECK TRANSMISSION, ETC. I WAS ABLE TO PULL OVER, BARELY GETTING ACROSS THE LINE AND HAVING TO SIT AND PRAY FOR HALF AN HOUR THAT THE HUGE CARS BARRELING TOWARD ME WOULD NOT HIT ME. GOT IT TOWED TO KING HONDA. A TECHNICIAN CALLED FIVE DAYS LATER AND SAID THE TRANSMISSION IS SHOT. I CAN EITHER PAY $6000 FOR A TRANSMISSION FROM HONDA, OR I CAN PAY $2000 FOR A USED TRANSMISSION. HE SAID THE DRIVE SHAFT PULLEY BROKE. I ASKED HIM ABOUT THE RECALL NUMBER 15V574000 THAT SAYS THE SOFTWARE SETTINGS THAT CONTROL THE TRANSMISSION OPERATION MAY RESULT IN DAMAGE TO THE TRANSMISSION DRIVE PULLEY SHAFT. HE SAID THERE WAS NO RECALL ON MY CAR. HE SAID HE'D TALK TO HIS MANAGER AND CALL ME BACK. HE LEFT A MESSAGE SAYING THE TRANSMISSION HAS COME APART ON THE INSIDE AND I WOULD NEED A NEW ONE. IN THE MEANTIME, I'D CALLED THE DEALER WHERE I PURCHASED THE CAR. THE MAN TOLD ME IT WAS JUST SOMETHING THAT HAPPENED. I ASKED ABOUT THE RECALL. HE SAID IT HAD NOTHING TO DO WITH IT. MY HUSBAND CALLED AND THE MAN LISTENED TO HIM AND AGREED THAT THESE THINGS DON'T "JUST HAPPEN" TO A HONDA THAT IS LESS THAN 100,000 MILES WITH NO NOTICE, NO PROBLEMS, NO NOISE. HE AGREED TO HAVE A LOOK AT THE CAR AND SAID IF THE DRIVE SHAFT PULLEY IS IN FACT BROKEN, IT WOULD BE RELATED TO THE RECALL. WE TOWED IT TONIGHT AND WILL WAIT TO SEE WHAT THEY SAY.

07/30/2020
Components: UNKNOWN OR OTHER
Incident Date: 07/29/2020
Crash: No
Fire: No
Vehicle Identification Number: 19XFB2F80EE******
Summary

FOR THE THIRD TIME IN LESS THAN A YEAR, I REALIZED THAT THE FILL PLUG OR DIPSTICK OF THE CVT TRANSMISSION KEEPS POPPING OUT OF THE FLUID HOLE SPILLING OIL ALL OVER THE TRANSMISSION METAL CASE. THE ISSUES SEEMS TO BE COMMON AMONG OTHER HONDA CIVIC 2014 OWNERS. I NOTICE THAT THE ISSUES IS MORE COMMONLY AFTER TRAVELING ON A HIGHWAY TO LONG DISTANCES. THE ISSUE ALSO CAUSES THE TRANSMISSION TO RUN DRY AFTER SPILLING ALL THE FLUID FROM THE TRANSMISSION. I BELIEVE IS NOT A NORMAL ISSUE, AND HONDA SHOULD RECALL VEHICLES TO FIX THE ISSUE.

07/06/2020
Components: POWER TRAIN
Incident Date: 07/06/2020
Crash: No
Fire: No
Vehicle Identification Number: 19XFB4F29EE******
Summary

STARTER CLUTCH SHUDDER/JUDDER STARTED BEFORE 41K MILES. THIS IS A LONG TERM (DECADES) KNOWN DESIGN ISSUE WITH HONDA CIVIC HYBRIDS. THIS CAN IMPAIR ABILITY OF VEHICLE TO START IN TRAFFIC FROM A FULL STOP AND/OR PREVENT VEHICLE FROM BEING ABLE TO TRAVEL UP HILLS. DEALER RECOMMENDS $380 'BURNISHING' PROCEDURE AS A 'FIRST STEP'. STARTER CLUTCH REPLACEMENT IS THE NEXT STEP (>= $2000). VEHICLE JUST LEFT WARRANTY IN DECEMBER 2019.

06/21/2020
Components: FUEL/PROPULSION SYSTEM
Incident Date: 01/02/2020
Crash: No
Fire: No
Vehicle Identification Number: 2HGFB2F92EH******
Summary

I FILL MY TANK UP THE GAS METER READING READS FULL I DROVE ABOUT 285 MILES GAS METER STILL READS FULL I DROVE 100 MILES MORE AND RAN OUT OF GAS THE METER STILL READS FULL THE MILES ON MY VEHICLE IS 15785 MILES

06/01/2020
Components: ELECTRICAL SYSTEM,TIRES
Incident Date: 06/01/2020
Crash: No
Fire: No
Vehicle Identification Number: 19XFB2F53EE******
Summary

TL* THE CONTACT OWNS A 2014 HONDA CIVIC. THE CONTACT STATED THAT WHILE DRIVING AT VARIOUS AT SPEEDS, THE TPMS WARNING LIGHT ILLUMINATED WITH CHECK TIRE PRESSURE MESSAGE DISPLAYED ON THE INSTRUMENT PANEL. THE TIRE PRESSURES WERE CHECKED AND VERIFIED THAT THE CORRECT PRESSURE FOR EACH TIRE WAS CORRECT HOWEVER, THE WARNING MESSAGE REMAINED ILLUMINATED. THE VEHICLE WAS NOT TAKEN TO THE DEALER TO BE DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE VEHICLE WAS NOT REPAIRED. THE FAILURE MILEAGE WAS APPROXIMATELY 221,000.

05/31/2020
Components: POWER TRAIN
Incident Date: 05/31/2020
Crash: No
Fire: No
Vehicle Identification Number: 19XFB2F5XEE******
Summary

THE TRANSMISSIONS FILL CAP KEEP POPPING OFF AND CAUSING TRANSMISSION FLUID TO SPILL AS WELL AS EXPOSING THE INSIDE OF THE TRANSMISSION TO THE ELEMENTS, CAUSING THE TRANSMISSION TO JERK WHILE DRIVING.

05/27/2020
Components: POWER TRAIN,SERVICE BRAKES,ENGINE
Incident Date: 05/27/2020
Crash: No
Fire: No
Vehicle Identification Number: 19XFB2F80EE******
Summary

THIS HAS HAPPENED COUNTLESS TIMES SINCE THE DAY I PURCHASED MY CAR AND DROVE IT OFF THE LOT. IT DOESN'T MATTER HOW FAST OR SLOW I AM DRIVING, WHEN I TAKE MY FOOT OFF OF THE GAS PEDAL, MY WHOLE CAR JARS FORWARD LIKE IT IS MY TRANSMISSION AND IT MISSED A GEAR. IT HAS DONE THIS SINCE I DROVE IT HOME FROM PURCHASING IT. IT MAKES ME NERVOUS BECAUSE MY SON IS IN THE BACK SEAT AND HE CAN TELL EVERY TIME IT HAPPENS BECAUSE HIS HEAD JOLTS FORWARD. *TR

05/09/2020
Components: POWER TRAIN
Incident Date: 05/09/2020
Crash: No
Fire: No
Vehicle Identification Number: 2HGFB2F50EH******
Summary

I WAS DRIVING AND IT FELT LIKE A TUGGING ON THE PASSENGER FRONT WHEEL. WHEN I WOULD TURN THE TUGGING WAS WORSE. THEN I TURNED AROUND TO GO HOME AND THE CAR WOULDN'T MOVE AT ALL. ALL THE GEARS WERE GONE. THE GEAR WILL GO IN THE GEAR EVERY GEAR BUT IT WONT GO FORWARD OR BACKWARD. I DON'T THINK IT'S THE TRANSMISSION BUT IT'S POSSIBLE THE PASSENGER AXLE OR SOMETHING IN THERE OR I COULD BE WRONG AND IT'S THE TRANNY. *TR

03/19/2020
Components: POWER TRAIN
Incident Date: 08/05/2018
Crash: No
Fire: No
Vehicle Identification Number: 19XFB2F87EE******
Summary

MY VEHICLE TRANSMISSION WENT OUT ON THE HIGHWAY BRAKES LOCKING UP THEN SMOKING. I WAS TOLD BY HONDA IT WASN'T COVERED BY WARRANTY BUT LATER FOUND OUT IT WAS A DEFECT IN THE TRANSMISSION WHICH WOULD CAUSE THE BREAKDOWN.

03/15/2020
Components: AIR BAGS
Incident Date: 01/25/2020
Crash: No
Fire: No
Vehicle Identification Number: 2HGFB2F99EH******
Summary

CHECK AIRBAG SYSTEM LIGHT WOULD COME ON SPORADICALLY. DEALERSHIP SAID SPIRAL CABLE AND AIRBAG INFLATOR HAD TO BE REPLACED. NOT UNDER RECALL OR WARRANTY. OWNERS RESPONSIBILITY $1343.99. WOULD MARK VEHICLE 'UNSAFE' IF REMOVED FROM DEALERSHIP WITHOUT REPAIR. HOW DOES THIS 'JUST HAPPEN'?

03/04/2020
Components: AIR BAGS
Incident Date: 03/04/2020
Crash: No
Fire: No
Vehicle Identification Number: 19XFB2F56EE******
Summary

TL* THE CONTACT OWNS A 2014 HONDA CIVIC. THE CONTACT STATED THAT WHEN THE VEHICLE WAS TURNED ON, THE CHECK AIR BAG SYSTEM LIGHT ILLUMINATED. THE DEALER WAS NOT CALLED AND THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE FAILURE WAS NOT DIAGNOSED OR REPAIRED. THE FAILURE MILEAGE WAS APPROXIMATELY 100,000.

02/28/2020
Components: WHEELS
Incident Date: 01/23/2020
Crash: No
Fire: No
Vehicle Identification Number: 19XFB2F5XEE******
Summary

I WAS DRIVING HOME AND SUDDENLY HEAR A WHIRRING NOISE. I'M SURE I DIDN'T HIT A BUMP OR POTHOLE AT THE TIME. THE WHIRRING KEPT GOING AS I WAS TRYING TO GET CLOSER TO MY HOME, THEN ALL OF A SUDDEN MY CAR STARTED WOBBLING FROM BACK AND FORTH. I TRIED TO MAKE IT AS CLOSE TO HOME AS I COULD, BUT WHEN I FINALLY PULLED OVER, I SAW THE TIRE COMPLETELY EXPLODED AND WAS TORN OFF THE CAR, SO I WAS BASICALLY RIDING ON THE RIM. THE TIRE TIRE OFF MY FENDER LINER AS WELL.

02/18/2020
Components: POWER TRAIN
Incident Date: 02/13/2020
Crash: No
Fire: No
Vehicle Identification Number: 19XFB2F86EE******
Summary

WHEN I EXIT THE FWY MY CAR STARTED TO SHAKE I TRY TO ACCELERATE BUT IT WOULDN'T ADVANCE WHILE IN GEAR . I TOOK MY CAR TO THE HONDA IT TOOK 36 HOURS FOR THEM TO TELL ME IT WAS THE TRANSMISSION. NO WARNINGS ABOUT THE TRANSMISSION NO LIGHT NOTHING JUST A REALLY SCARY SHAKING HARD SHAKING.

02/15/2020
Components: AIR BAGS
Incident Date: 10/13/2019
Crash: No
Fire: No
Vehicle Identification Number: 2HGFB2F82EH******
Summary

MY 2014 HONDA CIVIC EX JUST STARTED HAVING PROBLEMS WITH THE AIRBAG WARNING NOTIFICATION GOING OFF SPORADICALLY. I TOOK IT TO THE HONDA DEALER AND THEY COULDN'T FIND ANYTHING WRONG WITH THE CAR AFTER RUNNING IT THROUGH THE COMPUTER. IT WENT OFF FOR A LITTLE BIT AND NOW IT GOES ON AND OFF WITH OR WITHOUT PEOPLE SITTING IN THE PASSENGER SIT. I HAPPEN ONLY ONCE I START DRIVING AND IT DOESN'T MATTER IF I'M SITTING AT A LIGHT TO MOVING. I'VE NOTICED THAT OTHER HONDA'S HAVE HAD SIMILIAR PROBLEMS WHEN SEARCHING THE NET. I DON'T KNOW IF THIS WILL IMPACT THE DEPLOYMENT OF THE AIRBAG IF I GET INTO AN ACCIDENT EITHER. I BELIEVE IT'S A SEAT SENSOR GONE BAD BUT I DON'T KNOW WHAT TO DO ABOUT IT. I'VE ALREADY BEEN TO THE DEALER WHERE I PURCHASED THE CAR NEW.

02/13/2020
Components: ENGINE
Incident Date: 02/08/2020
Crash: No
Fire: No
Vehicle Identification Number: 2HGFB2F85EH******
Summary

TL* THE CONTACT OWNS A 2014 HONDA CIVIC. THE CONTACT STATED WHILE DRIVING 20 MPH, THE VEHICLE SHUDDERED AND STALLED WITHOUT WARNING. THE CONTACT WAS ABLE TO RESTART THE VEHICLE AND DRIVE IT TO THE RESIDENCE. A DEALER WAS CONTACTED AND THE VEHICLE WAS NOT DIAGNOSED NOR REPAIRED. THE MANUFACTURER WAS CONTACTED AND INFORMED OF THE FAILURE HOWEVER, THERE WAS NO ASSISTANCE PROVIDED. THE APPROXIMATE FAILURE MILEAGE WAS 124,000. *BF CONSUMER WAS TOLD SOFTWARE WAS OUTDATED.*JB

01/07/2020
Components: POWER TRAIN
Incident Date: 12/18/2019
Crash: No
Fire: No
Vehicle Identification Number: 2HGFB2F50EH******
Summary

TRANSMISSION COMPLETELY FAILED AT A STOP SIGN A MONTH OUT OF WARRANTY AT 49K MILES. WAS DRIVING FROM MY PARENT'S DRIVEWAY TO SAID STOP SIGN, AROUND 100FT. STOPPED AT THE STOP SIGN, TRIED TO MOVE AND GOT NO TRACTION. NEXT DAY HAD IT TOWED, INDEPENDENT TECHNICIAN SAID THE TRANSMISSION WAS SHOT. BROUGHT IT TO KRENZEN HONDA IN DULUTH, MN, THEY SAID TRANSMISSION WAS SHOT. THERE WAS NO SUGGESTED MAINTENANCE FOR THE POWER TRAIN BEFOREHAND. HONDA OF AMERICA IS CLAIMING I DIDN'T PERFORM REQUIRED MAINTENANCE BUT DID NOT PROVIDE ANY INFORMATION AS TO WHAT THAT MAINTENANCE WAS SUPPOSED TO BE. HONDA OF AMERICA IS REFUSING TO FIX IT, EVEN THOUGH THERE'S AN ACTIVE RECALL FOR THIS MODEL AND FOR THIS FAILURE MODE (CVT BEING DESTROYED) BUT ODDLY ENOUGH NOT MY CAR. THIS SHOWS THAT THERE ARE OTHER VEHICLES OUTSIDE OF THE RECALL LIABLE TO HAVE THIS HAPPEN. SERVICE TECH AT KRENZEN SAID THAT THIS HAPPENS QUITE FREQUENTLY.

01/02/2020
Components: AIR BAGS
Incident Date: 01/02/2020
Crash: No
Fire: No
Vehicle Identification Number: 2HGFB2F59EH******
Summary

AS I WAS DRIVING AND REACHED 40MPH, A NOTIFICATION APPEARED ON MY SCREEN THAT I NEEDED TO CHECK MY AIRBAG. NOW MY AIRBAG LIGHT WILL NOT TURN OFF.

12/09/2019
Components: AIR BAGS
Incident Date: 12/06/2019
Crash: No
Fire: No
Vehicle Identification Number: 19XFB2F95EE******
Summary

THE DISPLAY ON MY '14 CIVIC SHOWED "CHECK AIR BAG SYSTEM". I TOOK IT TO THE DEALER, THEY CLEARED THE CODE TO SEE IF IT CAME BACK. IT DID ABOUT 8-DAYS LATER. I TOOK IT BACK IN AND THEY REPLACED THE CABLE REEL IN THE STEERING COLUMN. PROBLEM SOLVED, WARNING MESSAGE WENT AWAY. 3 MONTHS LATER, "CHECK AIR BAG SYSTEM" LIGHT COMES BACK ON. CARRYING IT TO THE DEALER TODAY(12/09/19) FOR INSPECTION.

12/01/2019
Components: POWER TRAIN,UNKNOWN OR OTHER
Incident Date: 11/27/2019
Crash: No
Fire: No
Vehicle Identification Number: 19XFB2F59EE******
Summary

THE TRANSMISSION IS SLIPPING AND IT TRYING TO ACCELERATE WHEN I PUT IT IN DRIVE I HAVE TO PUT THE GAS PUDDLE TO THE FLOOR AND VIBRATION ON THE SEAT IT'S A CVTS TRANSMISSION IT WAS THE PULLY THAT WAS FIXED ON THE LAST RECALL I'M DRIVING A LOANER CAR IS THERE ANY RECALL ON THE SLIPPING OR CVTS IN GENERAL THANKS

11/20/2019
Components: POWER TRAIN
Incident Date: 11/06/2019
Crash: No
Fire: No
Vehicle Identification Number: 19XFB2F52EE******
Summary

I WAS RUNNING ERRANDS AND PARKED CAR IN A LOT. UPON RETURN TO THE CAR, IT STARTED UP BUT WAS NOT ABLE TO DRIVE WHEN I PLACED GEAR IN DRIVE OR REVERSE. THE CAR REFUSED TO MOVE DESPITE TURNING OFF ENGINE AND RESTARTING IT BACK UP. CAR HAD TO BE TOWED AWAY. FOUND OUT THERE WAS A RECALL FOR THIS CAR WHICH IF NOT CORRECTED CAN RESULT IN TRANSMISSION PROBLEMS. WE HAD NEVER GOTTEN NOTICE OF THIS RECALL. WE ARE THE ORIGINAL OWNERS AND HAD NOT MOVED ADDRESSES. CAR HAD LESS THAN 58K MILES UNDER THE 60K MILES POWERTRAIN WARRANTY BUT WAS ONLY 4 MONTHS OVER THE 5 YRS PERIOD. AMERICAN HONDA WAS ONLY WILLING TO PAY 50/50 FOR A NEW TRANSMISSION. I WAS LUCKY THE TRANSMISSION DID NOT GO OUT WHILE DRIVING ON FREEWAY AT A HIGHER SPEED AS THAT WOULD HAVE CAUSED SOME MAJOR ACCIDENT LOSING POWER WITH NO ADVANCED NOTICE AND HAVING NO CONTROL OF THE CAR. WE FEEL IF THIS RECALL WAS SENT OUT AND IT WAS CORRECTED, THE TRANSMISSION WOULD NOT HAVE GONE OUT TO BEGIN WITH. IT IS VERY DISAPPOINTING AND SCARY TO KNOW THERE ARE OTHER CARS LIKE MINE OUT THERE WHICH AMERICAN HONDA IS NOT TAKING FULL RESPONSIBILITY FOR THEIR PRODUCT AND PUTTING HARM IN THEIR CUSTOMER'S SAFETY.

10/15/2019
Components: POWER TRAIN
Incident Date: 10/14/2019
Crash: No
Fire: No
Vehicle Identification Number: 19XFB2F82EE******
Summary

TL* THE CONTACT OWNS A 2014 HONDA CIVIC. WHILE DRIVING ON A LONG TRIP AT 50 MPH AND TOWING AN APPROVED TRAILER, THE RPMS WENT UP AND DOWN. THE VEHICLE TRAVELED UP AND DOWN HILLS SLUGGISHLY. THE CONTACT PULLED OVER TO THE SIDE OF THE HIGHWAY AND SHUT OFF THE VEHICLE. ONCE THE VEHICLE WAS RESTARTED, THE FAILURE RECURRED APPROXIMATELY 20 MINUTES LATER AND THE VEHICLE DECELERATED. THE CONTACT PULLED THE VEHICLE OVER AGAIN AND HAD IT TOWED TO BORMAN HONDA (280 W BOUTZ RD, LAS CRUCES, NM 88005, (575) 525-4500). THE DEALER STATED THAT THE TRANSMISSION FAILED AND THE VEHICLE SHOULD NOT HAVE BEEN PULLING THE TRAILER. THE CONTACT MENTIONED THAT THE VEHICLE WAS APPROVED BY U-HAUL TO PULL THE TRAILER AND THERE HAD BEEN NO ISSUES IN THE PAST. THE CONTACT PAID THE DIAGNOSTIC FEE, BUT THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOT CONTACTED. THE FAILURE MILEAGE WAS 43,297.

09/18/2019
Components: AIR BAGS
Incident Date: 09/15/2019
Crash: Yes
Fire: No
Vehicle Identification Number: 2HGFG3B88EH******
Summary

I WAS IN AN ACCIDENT IN ON A HIGHWAY ON-RAMP IN WHICH I REAR ENDED A LARGE PASSENGER VAN AT 35+ MPH WHILE THE OTHER VEHICLE WAS STOPPED. MY AIRBAGS DID NOT DEPLOY, BUT THE CAR SEEMS TO THINK THEY DID BECAUSE I HAVE AN AIRBAG NOTIFICATION TO "CHECK AIRBAG" THAT WILL NOT GO AWAY

09/07/2019
Components: ENGINE
Incident Date: 09/02/2019
Crash: No
Fire: No
Vehicle Identification Number: 19XFB4F21EE******
Summary

MY CAR HAS 41K MILES ON IT. WHILE I WAS DRIVING, THE A/C SUDDENLY STOPPED WORKING AND HOT AIR WAS BLOWING. I ALSO HEARD A RUMBLING NOISE COMING FROM THE ENGINE. I TOOK IT TO A MECHANIC A DAY LATER, AND AFTER A FULL DAY OF DIAGNOSTICS, THEY DETERMINED THE ENTIRE AC COMPRESSOR UNIT NEEDS REPLACING. THEY COULD NOT FIND THIS PART FROM ANY DEALER, AND NONE OF THEM HAD A RELEASE DATE FOR THE PART COMING IN. THERE WERE ALSO NO AFTER MARKET MODELS OF THIS PART MADE. THEY CONTACTED HONDA DIRECTLY WHO SAID THEY ARE RELEASING SOME 9/29/19 AND YOU CAN PUT A DEPOSIT DOWN, BUT THERE IS NO GUARANTEE TO RECEIVE ONE BECAUSE OF HOW MANY PEOPLE NEED THIS PART. SEVERAL PEOPLE TOLD ME THAT IF NONE ARE IN STOCK, AND SO MANY PEOPLE ARE HAVING THIS ISSUE, IT LIKELY MEANS THERE IS AN ISSUE WITH THE PART, AND HONDA MAY BE HOLDING OFF ON RELEASING MORE. IT IS UNSAFE TO DRIVE MY CAR CURRENTLY BECAUSE IF THE AC COMPRESSOR UNIT LOCKS UP IT COULD AFFECT THE ENTIRE BELT WHICH CONNECTS ALL PARTS OF MY CAR, CAUSING IT TO BE COMPLETELY UNABLE TO DRIVE. I ALSO LIVE IN TEXAS, AND IT IS IN THE 100S, AND I DON'T HAVE AC WHICH IS A HEALTH AND SAFETY CONCERN AS WELL.

07/30/2019
Components: POWER TRAIN
Incident Date: 02/01/2019
Crash: No
Fire: No
Vehicle Identification Number: 2HGFG3B51EH******
Summary

TL* THE CONTACT OWNS A 2014 HONDA CIVIC. WHILE DRIVING AT LOW SPEEDS, THE TRANSMISSION MADE A "WHINING" SOUND AND THE VEHICLE BEGAN TO JERK WITHOUT WARNING. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE CONTACT CALLED HENNESSY HONDA OF WOODSTOCK (8931 GA-92, WOODSTOCK, GA 30189, (770) 924-9000) AND WAS INFORMED THAT THE VEHICLE WAS NOT INCLUDED IN NHTSA CAMPAIGN NUMBER: 15V574000 (POWER TRAIN). THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE FAILURE MILEAGE WAS 40,000.

07/16/2019
Components: UNKNOWN OR OTHER,ENGINE
Incident Date: 07/02/2019
Crash: No
Fire: No
Vehicle Identification Number: 19XFB2F97EE******
Summary

I HAVE A 2014 HONDA CIVIC WITH 136000 ON THE CAR THAT HAS A TRANSMISSION PROBLEM STARTING. SOME 2014 HONDA CIVIC WERE RECALLED FOR A TRANSMISSION PROBLEM YET MY VEHICLE, 2014 CIVIC MODEL MISS THE RECALL. ALL CIVICS HAVE A PRETTY SIMILAR SETUP AS FAR AS THE ENGINE AND TRANSMISSION. AS FAR AS HONDA GOES THEY ARE KNOWN FOR THERE ENGINES LASTING A WHILE AND HAVING NO ISSUES YET I HAVE A TRANSMISSION ISSUE THAT IS YET UNKNOWN AND WILL COST AT LEAST 5K TO FIX. OVER THE PAST FEW DAYS THE CARS ABILITY TO ACCELERATE AND DOWNSHIFT HAS GOTTEN WORSE. THIS CAR HAS A AUTOMATIC TRANSMISSION YET WHEN YOU SLOW DOWN THEN GO TO ACCELERATE THE CAR JUMPS GEARS, YOU GET THE FEELING AS IF YOU ARE ON A MOTORCYCLE AND IT STALLS AND JUMPS FORWARD. ALONG WITH THAT THERE'S A SLIGHT NOICE THAT IS WORKING OVERTIME. (INCIDENT OCCURS AROUND 2MPH-65)

07/15/2019
Components: AIR BAGS
Incident Date: 06/19/2019
Crash: No
Fire: No
Vehicle Identification Number: 19XFB2F83EE******
Summary

TL* THE CONTACT OWNS A 2014 HONDA CIVIC. WHILE DRIVING, THE AIR BAG WARNING INDICATOR ILLUMINATED. THE CONTACT WAS CONCERNED THAT THE AIR BAG MIGHT NOT DEPLOY IN THE EVENT OF A CRASH. THE VEHICLE WAS TAKEN TO MOMENTUM VOLKSWAGEN (LOCATED AT 2405 RICHMOND AVE, HOUSTON, TX 77098, (844) 894-5462) WHERE THE FOLLOWING CODES WERE FOUND: B0001-13 (PERMANENT DTC OPEN INCREASED RESISTANCE IN THE DRIVER AIR BAG FIRST INFLATOR) AND B0050-13 (PERMANENT DTC OPEN INCREASED RESISTANCE IN THE DRIVER SEAT BELT BUCKLE SWITCH). THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE AND DID NOT ASSIST. THE APPROXIMATE FAILURE MILEAGE WAS 44,820. *BF *TR

07/04/2019
Components: AIR BAGS
Incident Date: 06/24/2019
Crash: No
Fire: No
Vehicle Identification Number: 19XFB2F55EE******
Summary

DRIVER SIDE AIRBAG WARNING CAME ON WHILE IN MOTION ON A CITY/TOWN STREET, STAYED ON WHILE BRAKING, TURNING AND STAYED ON WHILE DRIVING. DUE TO THE WARNING THE CAR WAS DRIVEN SLOWER THEN THE SPEED LIMIT FOR SAFETY CONCERNS.CAR HAS A TAKATA AIRBAG. IT WENT OFF ON THE DAY WE TOOK IT TO THE DEALER. THEY SCANNED THE UNIT AND FOUND ERROR "B0001-13" . THEY SUPPLIED A PRINTED OUT REPORT AFTER REPLACING THE AIRBAG AND ADDED A HAND WRITTEN COMMENTS, "THE HARNESS PASSES THE BOX TEST AND THE CLOCK (UN-READABLE HAND PRINTED WORD) PASSES THE BOX TEST."

06/12/2019
Components: ENGINE
Incident Date: 05/06/2018
Crash: No
Fire: No
Vehicle Identification Number: 19XFB4F29EE******
Summary

SINCE I BOUGHT THE CAR MY CAR DRIVING ON THE FREEWAY THE CAR STARTS LOSING POWER AND THE ENGINE START SHAKING AND I HAVE TO STOP TO THE SIDE OF THE ROAD I TURN OFF ENGINE AND T AND STARTED ENGINE AGAIN AND START THE CAR AGAIN AND GOES BACK TO NORMAL THAT'S MY PROBLEM THERE IS NO CHECK ENGINE LIGHT

06/01/2019
Components: AIR BAGS
Incident Date: 06/15/2018
Crash: No
Fire: No
Vehicle Identification Number: 2HGFB2F50EH******
Summary

THE AIRBAG SYSTEM IS DEFECTIVE. I HAVE ALWAYS BEEN GETTING THE SIGN INDICATOR CHECK YOUR AIR BAG SYSTEM.THIS HAS BEEN HAPPENING FOR THE LAST ONE YEAR

05/26/2019
Components: UNKNOWN OR OTHER
Incident Date: 05/01/2015
Crash: No
Fire: No
Vehicle Identification Number: 19XFB4F20EE******
Summary

WHEN BOUGHT NEW. IN JUST A FEW DAYS (LOW TIRE WARNING CAME ON) DIDN'T SAY WHAT TIRE, SO I CHECKED ALL OF THEM.NONE CHECKED LOW. DEALER RESET SOMETHING AND STAYED OFF UNTIL TIRE ROTATION THEN IT HAPPEN AGAIN. DEALER RESET AGAIN. NOW IT COMES AFTER STARTING ABOUT 5 TIMES. I KEEP DRIVING BUT WORRY ABOUT THE WARNING MESSAGE, AND THINK IT MAY BE DANGEROUS. CAME ON WHEN STATIONARY AND IN MOTION.

05/23/2019
Components: AIR BAGS
Incident Date: 05/23/2019
Crash: No
Fire: No
Vehicle Identification Number: 1HGCR2F38EA******
Summary

A RECALL CALL ON AIR BAGS

05/09/2019
Components: POWER TRAIN
Incident Date: 05/07/2019
Crash: No
Fire: No
Vehicle Identification Number: 19XFB2F56EE******
Summary

VEHICLE STOPPED MOVING FORWARD WHEN IN GEAR. NO GRINDING NOISES WHICH USUALLY ACCOMPANY TRANSMISSION FAILURE. HAD IT TOWED TO DEALERSHIP, CODE INDICATED VEHICLE NEEDED NEW V/T SENSOR. SENSOR WAS REPLACED, CLEARED CODE, DID NOT RESOLVE ISSUE. NOW DEALERSHIP SAYS THEY DON'T KNOW WHAT'S WRONG AND WANT TO REPLACE TRANSMISSION. HONDA ISSUED RECALL 15V574000 FOR THIS VERY ISSUE, BUT FOR SOME REASON MY PARTICULAR VIN IS NOT PART OF THE RECALL, SO NO WARRANTY WORK CAN BE DONE AT THIS POINT.

04/24/2019
Components: AIR BAGS,STRUCTURE
Incident Date: 03/25/2019
Crash: Yes
Fire: No
Vehicle Identification Number: 2HGFB2F83EH******
Summary

I WAS HIT BY A CAR TURNING LEFT AND MY AIRBAGS DID NOT DEPLOY. THE CARS SCREEN HAD AN ALERT ON IT WITH THE WORDS "AIRBAG FAILED". MY VIN IS NOT IN THE RECALL HOWEVER I AM CONCERNED. THE ARIBAGS FAILED AND I'M LUCKY THAT I WAS OK. THE CAR IS DEEMED A TOTAL LOSS DUE TO THE AIRBAGS FAILING.

04/01/2019
Components: POWER TRAIN
Incident Date: 03/22/2019
Crash: No
Fire: No
Vehicle Identification Number: 2HGFB2F52EH******
Summary

I WAS DRIVING THE 2024 HONDA CIVIC GOING ABOUT 20 TO 25 MPH ABD CAME TO A COMPLETE STOP AT A STOP SIGN THEN TRIED TO ACCELERATE TO GO ,AND THATS WHEN I REALISED THAT THE CAR WOULD ACCELERATE BUT NOT MOVE LIKE THE CAR WAS IN NEUTRAL

03/30/2019
Components: ELECTRICAL SYSTEM,EXTERIOR LIGHTING,ELECTRONIC STABILITY CONTROL
Incident Date: 01/30/2019
Crash: Yes
Fire: Yes
Vehicle Identification Number: 2HGFB2F82EH******
Summary

COUPLE OF WEEKS AGO I WAS DRIVING AND THE CAR KEPT GOING WITH FULL SPEED FLYING WITH NO CONTROL TO STOP IT . I DID GET TO MAKE THE FULL STOP OF AVOIDING HITTING THE CAR IN FRONT OF ME . BUT I DID GET REAR ENDED .

03/07/2019
Components: STEERING,AIR BAGS,ELECTRONIC STABILITY CONTROL
Incident Date: 03/06/2019
Crash: No
Fire: No
Vehicle Identification Number: 2HGFG3B55EH******
Summary

I HAVE STARTED TO GET A "CHECK AIR BAG SYSTEM" WARNING LIGHT ON MY DASHBOARD. IT DOESN'T HAPPEN WHEN I START THE CAR, BUT OCCURS AT SOME POINT WHILE DRIVING. THE DIAGNOSIS IS A BAD STEERING WHEEL POSITION SENSOR. THE CAR HAS NEVER BEEN IN AN ACCIDENT; THERE'S NO PROBLEM WITH THE RACK AND PINION; AND THE AIR BAG HAS NEVER DEPLOYED.

01/18/2019
Components: POWER TRAIN
Incident Date: 10/15/2018
Crash: No
Fire: No
Vehicle Identification Number: 19XFB2F51EE******
Summary

CAR DID NOT PICK UP SPEED AND DID NOT CHANGE GEARS

01/18/2019
Components: STEERING
Incident Date: 12/26/2018
Crash: Yes
Fire: No
Vehicle Identification Number: 2HGFG3B8XEH******
Summary

WHILE DRIVING 65 MPH ON THE HIGHWAY, VEHICLE STEERING/WHEELS LOCKED UP CAUSING THE CAR TO SLIDE INTO A BARRIER, RESULTING TOTAL LOSS OF VEHICLE.

12/28/2018
Components: POWER TRAIN,ENGINE
Incident Date: 12/24/2018
Crash: No
Fire: No
Vehicle Identification Number: 19XFB2F87EE******
Summary

TL* THE CONTACT OWNS A 2014 HONDA CIVIC. WHILE DRIVING 65 MPH, THE VEHICLE SHOOK, LOST POWER, AND THE ENGINE SEIZED. THE VEHICLE WAS TAKEN TO CAUSEWAY HONDA (457 NJ-72, MANAHAWKIN, NJ 08050, 609-597-0033) WHERE IT WAS DIAGNOSED THAT THE TRANSMISSION FAILED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS APPROXIMATELY 84,000. *TT CONSUMER STATED THE VEHICLE HAS BEEEN REPAIRED. FAILURE WAS LOSS OF POWER AND NOTICABLE INABILITY FOR THE TRANSMISSION TO SHIFT.*JB

12/06/2018
Components: POWER TRAIN
Incident Date: 11/14/2018
Crash: No
Fire: No
Vehicle Identification Number: 19XFB2F53EE******
Summary

TL* THE CONTACT OWNS A 2014 HONDA CIVIC. WHILE APPROACHING A TRAFFIC LIGHT, THE VEHICLE STALLED AND ALL THE INDICATORS ON THE INSTRUMENT PANEL ILLUMINATED. THE VEHICLE WAS TOWED TO A LOCAL MECHANIC AND METAL SHAVINGS WERE FOUND IN THE TRANSMISSION FLUID. THE VEHICLE WAS ALSO TOWED TO ALBANY HONDA (903 E OGLETHORPE BLVD, ALBANY, GA 31705, (229) 432-9700) WHERE IT WAS DIAGNOSED THAT A NEW TRANSMISSION NEEDED TO BE INSTALLED. THE VEHICLE WAS REPAIRED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE AND DID NOT ASSIST. THE FAILURE MILEAGE WAS UNKNOWN.

11/19/2018
Components: STEERING,SERVICE BRAKES
Incident Date: 11/13/2018
Crash: Yes
Fire: No
Vehicle Identification Number: 2HGFB2F59EH******
Summary

HONDA CIVIC 2014 LX BRAKE AND STEERING PROBLEM I WAS PULLING OUT OUR HONDA CIVIC LX 2014 FROM THE PARKING LOT. AFTER REVERSING I CHANGED TO DRIVE GEAR AND WAS MOVING FORWARD AT 5 TO 8 MPH. THERE WAS A LEFT TURN AND WHEN I TRIED TO MAKE THE TURN, SUDDENLY THE STEERING AND BRAKE GOT STUCK AND THE CAR HIT A BUILDING, AIRBAGS GOT EXPLODED AND MY WIFE WHO WAS PREGNANT FOR 6 MONTHS WAS SEVERELY INJURED. THE CAR GOT TOTALED. REQUEST AN INVESTIGATION SO THAT THIS SHOULD NOT HAPPEN TO ANYONE ELSE IN THE FUTURE. THANK YOU

11/01/2018
Components: POWER TRAIN
Incident Date: 12/13/2017
Crash: No
Fire: No
Vehicle Identification Number: 19XFB2F94EE******
Summary

IN DECEMBER 2017 WHILE DRIVING THE VEHICLE AND PROCEEDING FROM A STOP SIGN THE VEHICLE MADE A LOUD POP AND BEGAN TO ROLL BACKWARDS. THE VEHICLE WOULD ONLY STOP WHEN PRESSING ON THE BRAKE. SWITCHING THE SHIFTER FROM DRIVE TO PARK DID NOTHING AND DID NOT PREVENT THE VEHICLE FROM FREE WHEELING. AFTER HAVING THE VEHICLE TOWED TO THE HONDA DEALERSHIP THEY INFORMED US THAT THE TRANSMISSION BROKE APART INTERNALLY AT 86K MILES. WHILE HONDA REPLACED THE TRANSMISSION AND ONLY CHARGED US FOR LABOR I RECENTLY FOUND OUT THAT THERE WAS A RECALL ON THIS ISSUE JUST NOT WITH OUR VIN NUMBER.

09/28/2018
Components: AIR BAGS
Incident Date: 06/05/2018
Crash: No
Fire: No
Vehicle Identification Number: 19XFB2F58EE******
Summary

MY AIRBAG LIGHT COMES ON AND STAYS ON FOR AWHILE BUT THE AIRBAG ON THE DASHBOARD LIGHT ALWAYS SAYS ITS OFF IF MY CAR IS NOT AFFECTED IN THE RECALL THEN WHY IS MY LIGHTS FOR THE AIRBAGS COMING ON

09/27/2018
Components: SUSPENSION,ENGINE
Incident Date: 09/05/2018
Crash: No
Fire: No
Vehicle Identification Number: 19XFB2F50EE******
Summary

TL* THE CONTACT OWNS A 2014 HONDA CIVIC. WHILE DRIVING 35 MPH, THERE WAS A LOUD BANGING NOISE UNDER THE FRONT SIDE OF THE VEHICLE. THE CONTACT COASTED THE VEHICLE TO THE SIDE OF THE ROAD AND DIFFERENT UNKNOWN WARNING MESSAGES WERE DISPLAYED ON THE INFORMATION PANEL SCREEN. THE VEHICLE WAS TOWED TO THE CONTACT'S RESIDENCE. THE VEHICLE WAS NOT TAKEN TO A DEALER OR AN INDEPENDENT MECHANIC FOR DIAGNOSTIC TESTING. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE AND INFORMED THE CONTACT THAT THE VIN WAS NOT INCLUDED IN A RECALL. THE APPROXIMATE FAILURE MILEAGE WAS 95,000.

09/12/2018
Components: STEERING,SERVICE BRAKES
Incident Date: 05/07/2018
Crash: Yes
Fire: No
Summary

2014 HONDA CIVIC. CONSUMER WRITES IN REGARDS TO BRAKE FAILURE. *LD CONSUMER SENT ADDITIONAL CORRESPONDENCE. *LD THE CONSUMER STATED THE VEHICLE LURCHED FORWAD AND HIT A BUILDING. THE VEHICLE FAILED TO RESPOND TO THE BRAKES. *JS THE CONSUMER WAS ADVISED A SENSOR IN THE STEERING COLUMN WAS PUT INTO REVERSE.*JS *TR THE CONSUMER STATED THE THROTTLE MAY HAVE BEEN STUCK ACCORDING TO OTHER CONSUMER REPORTS. *JS

08/30/2018
Components: AIR BAGS
Incident Date: 09/01/2016
Crash: No
Fire: No
Vehicle Identification Number: 2HGFB2F84EH******
Summary

TAKATA RECALL - AS A YOUNG DRIVER, I BEING FRIGHTENED OF DRIVING SEEING A YOUNG GIRL KILLED IN A HONDA. HONDA FINANCIAL WAS PAID OFF BY ME IN REGARDS TO MY LOAN, AND THEY HAVE NOT WANTED ANYTHING TO DO WITH ME TO HELP ME WITH THIS SITUATION. I HAVE ENTERED MY VIN NUMBER INTO THE TAKATA RECALL DATABASE, AND MY MOM HAS HELPED ME BY MAKING SEVERAL PHONE CALLS, AND TAKATA REPRESENTATIVES TOOK MY VIN NUMBER FROM MY MOM, AND NEVER BOTHERED TO SEND THE INFORMATION IN WHAT THEY DESCRIBED AS "LONG FORM" - SO UNFORTUNATELY FOR ME I WAS NEVER CONTACTED BY ANYONE AFTER THEY REPEATEDLY SENT ME THE TAKATA AIRBAG SETTLEMENT DATES, AND MY MOM AND MYSELF HAVE TRIED TIRELESSLY TO GIVE THEM MY INFORMATION, AND YET NO RESPONSE FROM ANYONE!! TAKATA AIRBASGS WERE THE ONES TO SEND ME THE CLASS ACTION SUIT INFORMATION TELLING ME THAT MY CAR IS DANGEROUS, AND THEY HAVE NEVER BOTHERED TO MAKE ANY CONTACT WITH ME AT ALL. THE FACT IS THAT I DID NOT HAVE AN ACTUAL INCIDENT WITH THE VEHICLE, HOWEVER I AM REACHING OUT TO NOTIFY SOMEONE WHO CAN HELP ME, AS TAKATA, AND HONDA HAVE NOT CONTACTED ME WITH ALL OF THE INFORMATION I HAVE GIVEN THEM ON LINE. THIS, WHEN THEY INITIATED THE CLASS ACTION SUIT TO NOTIFY ME OF A SITUATION THAT COULD BE FATAL TO ME AS THE DRIVER OF MY VEHICLE, OR A PRECIOUS FAMILY MEMBER OR FRIEND SITTING IN THE PASSENGERS SEAT.

06/27/2018
Components: WHEELS
Incident Date: 06/02/2017
Crash: No
Fire: No
Vehicle Identification Number: 19XFB2F8XEE******
Summary

THE FRONT DRIVER TIRE HAD BEEN REPLACED TWICE IN LESS THAN A YEAR. THE FIRST TIME IT EXPLODED ON MY WIFE IN THE FREEWAY. THE SECOND TIME IT KEEPS GOING FLAT AND WE KEEP ON PUTTING AIR. THE TIRES ARE NEW AND WE ROTATE IT WHEN DUE. THE INTERESTING PART IS THAT IT ONLY HAPPENS ON THE LEFT DRIVER SIDE AND WHEN WE ROTATE IT, THE PROBLEM IS STILL ON THE SAME SPOT. THIS HAD BEEN A PROBLEM AND WE GOT THIS CAR NEW. HONDA STATES AI MEED AND ALIGNMENT WHEN I FIRST BROUGHT IT THERE FOR OIL CHANGE. CAR HAS 5000 MILES AND MY WIFE DRIVES IT.

06/20/2018
Components: STRUCTURE,UNKNOWN OR OTHER
Incident Date: 06/17/2018
Crash: No
Fire: Yes
Vehicle Identification Number: N/A******
Summary

TO WHOM IT MAY CONCERN, I WOULD LIKE TO REPORT A SAFETY ISSUE WITH A VEHICLE. I AM NOT THE OWNER OF THE VEHICLE THAT I AM REPORTING, BUT I WAS NEGATIVELY AFFECTED BY A FIRE THAT THE VEHICLE CAUSED. MY VEHICLE WAS PARKED IN A PUBLIC PARKING GARAGE ON THE 1ST FLOOR. SEVERAL HOURS AFTER PARKING MY CAR, A BMW X5 PARKED NEXT TO MY VEHICLE. THE OWNER OF THE BMW LEFT THEIR VEHICLE AND TURNED THE CAR OFF. HOWEVER, WHILE THE OWNER WAS AWAY FROM THE CAR, THE VEHICLE CAUGHT FIRE. THE FIRE SPREAD TO 4 OTHER VEHICLES INCLUDING MY VEHICLE ' THE TWO VEHICLES ON BOTH SIDES OF THE CAR AND TWO VEHICLES ON THE 2ND FLOOR OF THE PARKING GARAGE. MY VEHICLE WAS DESTROYED AS A RESULT OF THIS FIRE. THE FIRE ENGULFED THE PASSENGER SIDE OF MY VEHICLE AND COMPLETELY DAMAGED THE INTERIOR. WITH ALL THE DAMAGES THAT MY CAR SUSTAINED, IT IS NOT DRIVEABLE NOR IS IT REPAIRABLE. MY INSURANCE HAS A BETTER RECORD OF THE COMPLETE DAMAGE TO MY VEHICLE. UPON, EXPLORING THIS ISSUE, I FOUND THAT THIS SPECIFIC BMW WAS LISTED AS AN AFFECTED VEHICLE FOR RECALL. NHTSA ISSUED SEVERAL RECALLS FOR PARTS OF THE VEHICLE THAT COULD CATCH FIRE EVEN WHEN THE VEHICLE WAS NOT IN OPERATION. FOR EXAMPLE: REPORT RECEIPT DATE: 10-30-2017 NHTSA CAMPAIGN: 17V683000 MANUFACTURER: BMW OF NORTH AMERICA, LLC CONSEQUENCE: AN ELECTRICAL SHORT CAN CAUSE THE PARTS WITHIN THE PCV VALVE TO MELT, INCREASING THE RISK OF A FIRE, EVEN WHEN THE VEHICLE IS NOT IN USE. THIS IS A MAJOR SAFETY ISSUE AND BMW SHOULD BE MORE ATTENTIVE AND RESPONSIBLE ABOUT THIS ISSUE. AS A RESULT OF THIS, I HAVE LOST MY CAR AND WILL NOT BE ABLE TO RECOUP THE RETAIL VALUE OF THE VEHICLE. THIS INCREDIBLY UNFAIR AND BMW SHOULD BE DOING MORE TO REMEDY THIS ISSUE AND HELP THOSE WHO HAVE BEEN NEGATIVELY AFFECTED. THANK YOU FOR YOUR TIME AND ATTENTION TO THIS MATTER.

06/09/2018
Components: VEHICLE SPEED CONTROL,WHEELS,SERVICE BRAKES
Incident Date: 06/09/2018
Crash: No
Fire: No
Vehicle Identification Number: 686-YAX******
Summary

HE CAME UP BEHIND US HE TAILGATED US FOR A LITTLE WHILE AND THEN WE GO TO PULL OVER OR MOVE OUT OF HIS WAY AND HE JUMPS IN FRONT OF US STOMPS ON HIS BRAKES BRAKE CHECKED US PULLS OUT AGAIN AFTER DRIVING FORWARD AND THEN DRIVES TO THE SIDE AND STARTED GOING OFF ON US SAY HE DOESN'T DO NOTHING HE CAN DO WHATEVER HE WANTS TO IT DOESN'T MATTER AND JARED AND DANGERING A BABY AND A PREGNANT WOMAN. I WAS REQUIRED TO SLAM ON THE BREAKS TO AVOID COLLISION WHICH ALSO CAUSED CAR BEHIND TO DO THE SAME. CALL VEHICLES IN MOTION. 104TH AND COLORADO.

05/19/2018
Components: WHEELS
Incident Date: 01/03/2018
Crash: No
Fire: No
Vehicle Identification Number: 19XFB2F55EE******
Summary

TPMS WARNING LIGHT COMES ON REPEATEDLY AFTER TWO ATTEMPTS BY AN INDEPENDENT TIRE DEALER TO FIX. HONDA DEALER REPROGRAMMED TPMS SOFTWARE AND THE PROBLEM RECURS AFTER APPROXIMATELY TWO HUNDRED MILES OF DRIVING ON THE HIGHWAY WHEN THE TIRE PRESSURE HAS BEEN VERIFIED TO BE NORMAL.

05/10/2018
Components: SEATS
Incident Date: 06/01/2017
Crash: No
Fire: No
Vehicle Identification Number: 19XFB2F50EE******
Summary

THIS COMPLAINT MAY SEEM PETTY TO SOME INDIVIDUALS BUT IT SERIOUS ISSUE. THE SEAT CAUSES SEVERE ISSUES WITH LOWER HIP AND BACK. I AM VERY ACTIVE YOUNG INDIVIDUAL AND STARTED EXPERIENCING PAIN PREVENTING ME FROM HARD PHYSICAL ACTIVITY. VISITED MULTIPLE DOCTORS, THERAPISTS, AND CHIROPRACTORS. I SHOULD BE BETTER BUT SITTING IN THE SEATS MAKES PAIN REAPPEAR. DRIVING THIS CAR IS A BIG PHYSICAL HEALTH DANGER AND SHOULD BE TAKEN SERIOUSLY FROM HONDA.

05/08/2018
Components: WHEELS
Incident Date: 02/28/2018
Crash: No
Fire: No
Vehicle Identification Number: 19XFB2F86EE******
Summary

TPMS DASHBOARD WARNING MESSAGE. AFTER EVERY SIX MILES THE SCREEN HAS A TPMS WARNING MESSAGE. TIRE PRESSURE IS CORRECT. ALIGNMENT IS CORRECT. AFTER RESETTING THE TPMS TO RECALIBRATE, THE MESSAGE TURNS ON AGAIN.

05/08/2018
Components: ENGINE
Incident Date: 05/01/2018
Crash: No
Fire: No
Vehicle Identification Number: 19XFB2F84EE******
Summary

HESITATION WHEN ACCELERATING AT 6-10 MILES PER HOUR. ALSO, 16-20 MILES PER HOUR. PROBLEM OCCURS ON SLIGHT UPHILL BUT IS NOT ALL THE TIME.

05/04/2018
Components: AIR BAGS
Incident Date: 04/16/2018
Crash: Yes
Fire: No
Vehicle Identification Number: 19XFB2F57EE******
Summary

I WAS INVOLVED IN A COLLISION WHERE THE ENTIRE FRONT OF THE VEHICLE WAS COLLAPSED INCLUDING THE FRAME BEING BENT AFTER I REAR-ENDED A NISSAN ARMADA WHO BRAKED SUDDENLY IN FRONT OF ME. THE AIRBAGS DID NOT DEPLOY, AND THE CAR WAS RENDERED TOTALED.

05/03/2018
Components: ELECTRICAL SYSTEM
Incident Date: 04/12/2018
Crash: No
Fire: No
Vehicle Identification Number: 19XFB2F59EE******
Summary

THE CAR CURRENTLY HAS ABOUT 40,000 MILES ON IT. THE DOOR LOCK SYSTEM HAS A MINE OF IT OWN. DOOR WILL UNLOCK DURING LEFT HAND TURNS, OR WHEN I PRESS ON THE INSIDE DOOR PANEL OF DRIVERS SIDE DOOR. I AM NOT TALKING A LOT OF PRESSURE, ONE FINGER PRESSING ON THE ARM REST OR SLIGHTLY ABOVE AND BEHIND THE ARM REST WILL OPEN THE LOCKS AND GENERATE A WARNING MESSAGE. MOST OF THE TIMES WHEN THIS OCCURS THE CAR IS IN MOTION, BUT I CAN DUPLICATE THE FAULT IF THE CAR IS RUNNING AND IN GEAR.

04/21/2018
Components: UNKNOWN OR OTHER,SERVICE BRAKES
Incident Date: 03/06/2018
Crash: No
Fire: No
Vehicle Identification Number: 19XFB2F54EE******
Summary

WILL NOT STAY IN ALIGNMENT. 3 ATTEMPTS IN 40 DAYS AND AM SHRUGGED OFF BY THE DEALER. HAVE COMPLAINED ABOUT INCONSISTENT BREAKING PRESSURE NEEDED, WILL NOT CHECK BREAKS HAVE EXTREMELY LOOSE STEERING AT HIGH SPEEDS, HAVE LACK OF ABS INTERMITTENTLY, STRONG BURNING SMELL AFTER 30+ MINUTES OF CRUISING ON HIGHWAY. LOSS OF POWER WHEN WARM OUTSIDE. WILL NOT RESET FROM TIRE ROTATION AND OIL FILTERS MAINTENANCE MINDERS

04/07/2018
Components: ELECTRICAL SYSTEM
Incident Date: 03/11/2018
Crash: No
Fire: No
Vehicle Identification Number: 2HGFB2F81EH******
Summary

THE ACCESSORY POWER OUTLET FAILED WITHOUT TRIPPING THE FUSE. THE OUTLET FAILED AFTER AN AIR COMPRESSOR, THAT HAS BEEN USED IN 5 OTHER VEHICLE MODELS WITH NO ISSUES, WAS CONNECTED TO INFLATE THE FRONT PASSENGER TIRE. THE VEHICLE WAS REPAIRED AT THE DEALERSHIP, PIAZZA HONDA OF POTTSTOWN, PA. I REPORTED THE CONCERNS VIA AN EMAIL TO THE SERVICE DEPARTMENT. SEARCHES ON THE INTERNET CONFIRM THAT OTHERS ARE EXPERIENCING THIS ISSUE. THERE ARE TWO SAFETY CONCERNS. 1 - THE POWER OUTLET BURNING OUT BEFORE THE FUSE TRIPS COULD LEAD THE AN OVER-HEATING AND WEAKENING OF WIRES RESULTING IN A POTENTIAL FIRE AND 2 - THE DEFECTIVE POWER OUTLET CAN LEAVE A MOTORIST STRANDED IF THE TIRE CAN NOT BE RE-INFLATED OR KEPT AT PROPER INFLATION LEVELS.

03/23/2018
Components: POWER TRAIN
Incident Date: 03/16/2018
Crash: No
Fire: No
Vehicle Identification Number: 19XFB4F37EE******
Summary

WHEN PRESSING GAS PEDAL INTO PASSING GEAR THE CAR STAYS IN PASSING GEAR. TACHOMETER SHOWS 5000 RPM AS IF ENGINE IS IS SPEEDING UP BUT CAR SLOWS DOWN WHEN I TAKE MY FOOT OFF GAS PEDDLE AND AND CAR SOUNDS LIKE TRANSMISSION IS STUCK IN LOWER.GEAR. THIS HAS HAPPENED 2 TIMES. I PULL THE CAR OFF ONTO SIDE OF ROAD AND SHUT CAR OFF AFTER APPROXIMATELY 19 MINUTES I RESTART CAR AND CAR GOES BACK TO NORMAL DRIVING. HAPPENS ON HIGHWAY. THE PROBLEM SOUNDS LIKE IT'S THE TRANSMISSION.

03/03/2018
Components: UNKNOWN OR OTHER
Incident Date: 02/24/2018
Crash: No
Fire: No
Vehicle Identification Number: 19XFB2F56EE******
Summary

WHEN I DRIVING IN US1 SMOKE CAME OUT FROM ENGINE AND ALTERNATOR BELTS MAKE SQUEAKER NOISE AND I TOOK TO LOCAL MECHANIC , HE SAYS TENSIONER BOLT BROKEN BAD HE HAS REPLACE ENGINE, I TOW THE CAR TO HONDA DEALER, THEY FIX WITH $1244.00 WITH NEW WATER PUMP, WHY THE COMPANY MAKE SUCH A BAD BOLT, 2014 IS NEW CAR ONLY 3 YEARS OLD, ONE BOLT THEY GOT REPLACE ENGINE AND TOO MUCH MONEY TO FIX IT, I DO NOT PAY I LOOSE MY CAR BECAUSE OF ONE BOLT THIS NOT FAIR NEED TO RECALL ALL CARS.MY HONDA DEALER 732-721-0449

03/02/2018
Components: VISIBILITY
Incident Date: 02/22/2018
Crash: No
Fire: No
Vehicle Identification Number: 2HGFB2F86EH******
Summary

TL* THE CONTACT OWNS A 2014 HONDA CIVIC. WHILE DRIVING APPROXIMATELY 45 MPH, THE SUN ROOF SHATTERED ON THE VEHICLE. THERE WERE NO WARNING INDICATORS ILLUMINATED. THERE WERE NO INJURIES. THE VEHICLE WAS TAKEN TO RICHARDS HONDA (7791 FLORIDA BLVD, BATON ROUGE, LA), BUT THE DIAGNOSIS WAS UNDETERMINED. THE MANUFACTURER WAS NOTIFIED. THE VEHICLE WAS REPAIRED. THE APPROXIMATE FAILURE MILEAGE WAS 53,000. THE VIN WAS NOT PROVIDED. *TT *TR

02/14/2018
Components: VISIBILITY/WIPER
Incident Date: 02/13/2018
Crash: No
Fire: No
Vehicle Identification Number: 19XFB2F96EE******
Summary

SUN ROOF EXPLODED WHILE DRIVING. NOTHING HIT THE SUN ROOF. IT EXPLODED ON ITS OWN. SHATTERED GLASS FELL INTO THE CAR WHILE I WAS DRIVING.

01/27/2018
Components: ELECTRICAL SYSTEM,UNKNOWN OR OTHER
Incident Date: 05/21/2017
Crash: No
Fire: No
Vehicle Identification Number: 2HGFC3B51EH******
Summary

THE FRONT WINDOW DIVER HAS A LEAK AND THE WINDOW GET FROST IN SIDE THE WINDSHELD IN SIDE THE CAR .WHEN IT' GET 28' DEGREE OUTSIDE AND LOWER. THE TRUNK DOES NOT ALWAYS OPEN WIH THE KEY.

01/22/2018
Components: VISIBILITY/WIPER
Incident Date: 01/18/2018
Crash: No
Fire: No
Vehicle Identification Number: 19XFB2F86EE******
Summary

SUNROOF EXPLODED WITH NO OUTSIDE SOURCE SEEN, GLASS SHATTERED DOWN INTO SUNROOF DOOR

01/08/2018
Components: AIR BAGS
Incident Date: 01/02/2018
Crash: No
Fire: No
Vehicle Identification Number: 19XFB3F54EE******
Summary

TAKATA RECALL

12/15/2017
Components: AIR BAGS
Incident Date: 12/13/2017
Crash: No
Fire: No
Vehicle Identification Number: 2HGFB2F52EH******
Summary

TAKATA RECALL

12/13/2017
Components: AIR BAGS
Incident Date: 11/11/2016
Crash: No
Fire: No
Vehicle Identification Number: 19XFB2F55EE******
Summary

THE AIRBAG DEPLOYED (EXPLODED) ON MY FACE WHILE DRIVING AT 35 MILES/HR IN THE BACK ROAD. NOTHING WAS HIT.. IT JUST DEPLOYED. THIS HAPPENED ON NOVEMBER 2016. I REPORTED THE INCIDENT TO MY INSURANCE AND WAS FIXED.

12/13/2017
Components: AIR BAGS
Incident Date: 01/01/2017
Crash: Yes
Fire: No
Vehicle Identification Number: 19XFB2F58EE******
Summary

TAKATA RECALL _ MY SON HAD AN ACCIDENT IN THIS 2014 HONDA CIVIC AND THE AIRBAG DIDI NOT DEPLOY. THE WRECK WAS FRONT END "CRASH" DOING $8,000+ WORTH OF DAMAGE. AS THE AIRBAG SHOULD HAVE DEPLOYED AND DID NOT, MY SON RECEIVED A NASTY GASH TO HIS STOMACH.

12/12/2017
Components: AIR BAGS
Incident Date: 11/10/2017
Crash: No
Fire: No
Vehicle Identification Number: 2HGFB2F5XEH******
Summary

RECALL NOTICE SENT BY MAIL

12/09/2017
Components: POWER TRAIN
Incident Date: 04/15/2015
Crash: No
Fire: No
Vehicle Identification Number: 19XFB2F80EE******
Summary

I WAS DRIVING,MY SON HAS BIPOLAR DISORDER AND HE WAS ON THE PASSENGER SEAT;HE GOT UPSET AND SHIFTED GEAR FROM DRIVING TO NEUTRAL WHILE I WAS DRIVING AT ABOUT 60 MILES PER HR. ISN'T SUPPOSE TO LOCK GEAT WHILE THE CAR IS MOVING?

12/04/2017
Components: ELECTRICAL SYSTEM,WHEELS
Incident Date: 11/02/2017
Crash: No
Fire: No
Vehicle Identification Number: 19XFB2F81EE******
Summary

THE BATTERY IS DISCHARGED WITHOUT REASON AND THE TIRES SENSOR SHOW LOW PRESSURE.

10/25/2017
Components: POWER TRAIN
Incident Date: 01/16/2014
Crash: No
Fire: No
Vehicle Identification Number: 19XFB2F86EE******
Summary

THIS VEHICLE TRANSMISSION PULLEY IS UNDER RECALL NOTICING ISSUES

10/19/2017
Components: ENGINE,FUEL/PROPULSION SYSTEM
Incident Date: 09/08/2017
Crash: No
Fire: No
Vehicle Identification Number: 19XFB2F9XEE******
Summary

HESITATION WHEN PRESS ON ACCELERATOR. THEY IS VERY DANGEROUS WHEN GETTING OUT INTO TRAFFIC AND WHEN YOU PRESS ON ACCELERATOR THERE IS A LONG HESITATION. I HAVE REPORTED THIS TO HONDA SERVICE NUMEROUS TIMES AND THEY SAY THIS IS NORMAL AND CAN'T DUPLICATE THE ISSUE.

10/17/2017
Components: UNKNOWN OR OTHER
Incident Date: 04/01/2014
Crash: No
Fire: No
Vehicle Identification Number: 2HGFB2F53EH******
Summary

WHEN AIR CONDITIONING IS ON AND ENGINE IS UNDER LOAD (ESPECIALLY WHEN ACCELERATING FROM STOP), I SMELL EXHAUST IN THE CABIN. I HAVE HAD THE SHOP AT THE DEALER WHERE I PURCHASED THE CAR DRIVE IT TWICE AND THE MECHANICS CLAIM THEY DO NOT SMELL IT. I KNOW SOMETHING IS WRONG AND DO NOT WANT MY FAMILY BREATHING CO! I AM VERY FRUSTRATED!

10/14/2017
Components: STEERING,AIR BAGS,STRUCTURE
Incident Date: 10/06/2017
Crash: Yes
Fire: No
Vehicle Identification Number: 19XFB4F38EE******
Summary

VEHICLE WAS IN MOTION ON A CURVY STREET, IN LANE THAT GOES STRAIGHT WHEN ANOTHER VEHICLE MOVED ABRUPTLY FROM LEFT TURN LANE INTO MY LANE. WHEN I SAW THIS I KNEW I WOULD HIT IT AS THERE WAS INSUFFICIENT SPACE TO BRAKE BEFORE IMPACT.

10/08/2017
Components: FUEL/PROPULSION SYSTEM
Incident Date: 10/07/2017
Crash: No
Fire: No
Vehicle Identification Number: 2HGFG3B50EH******
Summary

SEE ATTACHED .PDF DOCUMENT

09/24/2017
Components: FUEL/PROPULSION SYSTEM
Incident Date: 09/23/2017
Crash: No
Fire: No
Vehicle Identification Number: 2HGFG3B50EH******
Summary

THIS IS AN UPDATE TO COMPLAINT NUMBER 11024938

09/21/2017
Components: FUEL/PROPULSION SYSTEM
Incident Date: 07/15/2015
Crash: No
Fire: No
Vehicle Identification Number: 2HGFG3B50EH******
Summary

PLEASE SEE ATTACHED .PDF FILE TO BRING YOU UP TO DATE. I JUST LEARNED THIS PROBLEM IS ALSO BEING EXPERIENCE BY AN AIRCRAFT MECHANIC FRIEND WHO HAS A 2016 HONDA CIVIC.

09/08/2017
Components: SEATS
Incident Date: 09/05/2017
Crash: No
Fire: No
Vehicle Identification Number: 2HGFB2F5XEH******
Summary

HORRIBLE BACK/NECK PAIN BADLY DESIGNED DRIVER'S SEAT I JUST BOUGHT A 2015 LX. I LIKE THE CAR BUT THE FRONT SEATS, THE DRIVER SEAT FOR ME, ARE REALLY POORLY DESIGNED IN A CONCAVE SHAPE. AFTER ABOUT 30 MILES OR SO, I WAS IN TERRIFIC BACK PAIN, LIKE MY BACK HAD BEEN WRENCHED. THIS IS BEYOND DISCOMFORT, GRADUATING TO HEALTH HAZARD. I AM TRYING LUMBAR SUPPORTS WITH LIMITED SUCCESS. I WAS DRIVING NISSAN ROUGE, WHICH GAVE ME NO PROBLEM. I HAVE ALSO DRIVEN A NUMBER OF OTHER CARS RECENTLY. I NEED HELP HERE!!

08/15/2017
Components: ELECTRICAL SYSTEM
Incident Date: 08/15/2017
Crash: No
Fire: No
Summary

CAR JUST RANDOMLY DIED WHILE TRAVELING ON THE ROAD. HAPPENED FEW TIMES WITHIN THE LAST FOUR MONTHS- THIS IS TOTALLY UNWNATED AND PAINFUL ORDEAL. NO ISSUE WITH BATTERY NOTHING WRONG WITH ALTERNATOR AND EVERYTHING JUST AS GOOD FOR A 2014 CIVIC BUT WTF MOMENT DID TAKE PLACE AND I AM SO HELPLESS ABOUT WHAT TO DO WITH IT, DEALERS ARE ALSO SPEECHLESS AS I DID TWO DIAGNOSIS ....DONT

08/10/2017
Components: WHEELS,UNKNOWN OR OTHER
Incident Date: 01/31/2015
Crash: No
Fire: No
Vehicle Identification Number: 19XFB2F86EE******
Summary

TIRES SINCE I PURCHASED THE CAR JANUARY 2015 HAS LEAKY TIRES. HAS ALWAYS HAD TO ADD AIR

08/06/2017
Components: AIR BAGS
Incident Date: 09/26/2014
Crash: Yes
Fire: No
Vehicle Identification Number: 1HGES26712L******
Summary

DEAR HONDA AMERICAN, I HAVE WRITTEN TO YOU A NUMBER OF TIMES REGARDING THE SAFETY NOTICES. EITHER YOU ARE UNABLE, OR UNWILLING, TO READ MY NOTES REGARDING THE HONDA CIVIC EX ([XXX]), DESTROYED IN A CAR ACCIDENT IN SEPTEMBER 2014. THE AIR BAG - PASSENGER SIDE - EXPLODED IN A COLLISION AND TOOK OUT THE FRONT WINDSHIELD. MY AIR BAG - DRIVE SIDE - NEVER DEPLOYED!! I WAS INJURED AND REQUIRED EXTENSIVE PHYSICAL THERAPY. I AM STILL IN PAIN FROM THE ACCIDENT. EVERY DAY. MY DOG, DAYZ, INSIDE A SAFETY-BELTED-INTO-PLACE DOG CARRIER, WAS INJURED. WITHIN TWO WEEKS OF THE ACCIDENT, SHE BEGAN HAVING SEIZURES. AS A RESULT OF THE ACCIDENT. WE HAD TO PUT HER TO SLEEP AT THE END OF OCTOBER 2014. I REPEATEDLY TRIED TO HAVE THE AIR BAGS REPLACED BEFORE THE ACCIDENT. THE LOCAL HONDA DEALERSHIPS WERE UNHELPFUL AND UNCOOPERATIVE. THEY ARE BY THE FAR AND AWAY THE ABSOLUTE WORST WHEN IT COMES TO CUSTOMER SERVICE. THE WORD "PROACTIVE" HAS NEVER ENTERED INTO THEIR VOCABULARY. IN FACT, I WOULD NOT PURCHASE A SECOND HONDA BECAUSE THEY WERE SUCH MORONIC IDIOTS. YOUR CARS MAY BE THE CREAM OF THE CROP IN JAPAN, BUT HERE IN THE USA, WE EXPECT GOOD CUSTOMER SERVICE TO ACCOMPANY THE PURCHASE OF A CAR. WHICH IS SEVERELY LACKING IN ANY OF YOUR LOCAL DEALERSHIPS. I WOULD NEVER RECOMMEND THE PURCHASE OF A HONDA TO ANYONE BASED ON MY EXPERIENCE WITH THE LOCAL DEALERSHIPS. PLEASE DO NOT SEND ME ANY MORE LITERATURE. ABOUT TRADING IN MY CAR. ABOUT A SAFETY RECALL. NOTHING. THANK YOU, [XXX] INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6). *TR

08/05/2017
Components: POWER TRAIN,ELECTRICAL SYSTEM,ENGINE
Incident Date: 07/31/2017
Crash: No
Fire: No
Vehicle Identification Number: 2HGFG3B52EH******
Summary

MOTOR MADE FUNNY NOISE WHEN PASSING AND WOULD NOT STOP CLICKING. CURRENTLY AT HONDA DEALERSHIP IN OR NEED NEW MOTOR BEARINGS CEASED 3 YEAR OLD CAR 60,300 MILES. NO WARNING LIGHTS CAME ON NO CHECK ENGINE LIGHT. CURRENTLY GETTING MOTOR REPLACED

07/25/2017
Components: AIR BAGS
Incident Date: 11/05/2016
Crash: Yes
Fire: No
Vehicle Identification Number: 19XFB2F59EE******
Summary

I WAS IN A CAR ACCIDENT AND THE AIRBAG DID NOT DEPLOY. I CONTINUE TO HAVE PAIN AND INJURIES THAT HAVE NOT HEALED.

07/18/2017
Components: SERVICE BRAKES
Incident Date: 07/15/2017
Crash: No
Fire: No
Vehicle Identification Number: 2HGFB2F54EH******
Summary

WHILE MOVING DOWNHILL, TWO WARNING LIGHTS XAME ON IN THE VEHICLE AND BRAKES BECAME HARD TO PRESS, MAKING IT DIFFICULT TO REGULATE OUR SPEED.

05/24/2017
Components: POWER TRAIN
Incident Date: 05/01/2014
Crash: No
Fire: No
Vehicle Identification Number: 19XFB2F54EE******
Summary

TL* THE CONTACT OWNS A 2014 HONDA CIVIC. WHILE DRIVING VARIOUS SPEEDS, THE VEHICLE SUDDENLY BEGAN TO SHUDDER AND IT BECAME DIFFICULT TO MAINTAIN THE DESIRED SPEED. WHILE DRIVING UPHILL, THE VEHICLE LOST POWER. THE CONTACT HAD TO CHANGE GEARS TO D2 IN ORDER TO CONTINUE DRIVING. THE CONTACT STATED THAT IT FELT LIKE THE GEARS WERE SLIPPING AND THE VEHICLE MADE A LOUD REVVING NOISE WHILE ATTEMPTING TO STOP FROM HIGH SPEEDS OR ATTEMPTING TO ACCELERATE AFTER BEING STOPPED. THE CONTACT TOOK THE VEHICLE TO THE OCEAN HONDA DEALER WHERE IT WAS UNABLE TO IDENTIFY THE CAUSE OF THE FAILURE. THE VEHICLE WAS REPAIRED, BUT THE FAILURE RECURRED. THE MANUFACTURER STATED THAT THE VEHICLE WAS NOT INCLUDED IN NHTSA CAMPAIGN NUMBER: 15V574000 (POWER TRAIN); THEREFORE, THE VEHICLE WOULD NOT RECEIVE THE REPAIR UNDER THE RECALL. THE APPROXIMATE FAILURE MILEAGE WAS 78,000.

05/22/2017
Components: ELECTRICAL SYSTEM
Incident Date: 09/22/2014
Crash: No
Fire: No
Vehicle Identification Number: 19XFB2F56EE******
Summary

TL* THE CONTACT OWNS A 2014 HONDA CIVIC. THE CONTACT STATED THAT THE TIRE PRESSURE WARNING INDICATOR ILLUMINATED. THE VEHICLE WAS TAKEN TO THE DEALER, BUT NO FAILURES WERE FOUND. THE INDICATOR WAS RESET; HOWEVER, THE FAILURE RECURRED. THE CONTACT STATED THAT THE FAILURE RECURRED ON FOURTEEN OCCASIONS. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 72,317.

04/13/2017
Components: POWER TRAIN
Incident Date: 04/11/2017
Crash: No
Fire: No
Vehicle Identification Number: 19XFB2F87EE******
Summary

OUR 2014 HONDA CIVIC HAS 37K MILES ON IT AND WE WERE DRIVING IT ON THE FREEWAY WHEN IT BEGAN TO FEEL LIKE THE GEARS WERE SLIPPING OR NOT SHIFTING. IT FELT LIKE WE WERE IN NEUTRAL AND COULDN'T GET ANY POWER. IT HAPPENED VERY QUICKLY AND THERE WAS NO WARNING OR CHECK ENGINE LIGHT. IT WAS TOWED TO A DEALERSHIP. THEY DISCOVERED IT WAS THE TRANSMISSION SOLENOID AND IT CAME "UNPLUGGED" AND WAS LEAKING TRANSMISSION FLUID WHICH RESULTED IN LOW PRESSURE AND THE TRANSMISSION STOPPED WORKING.

04/05/2017
Components: SERVICE BRAKES,ENGINE
Incident Date: 04/04/2017
Crash: No
Fire: No
Summary

TL* THE CONTACT OWNS A 2014 HONDA CIVIC. THE CONTACT STATED THAT WHILE STATIONARY, THE VEHICLE WOULD NOT START WHEN PROMPTED. THE CONTACT STATED THAT THE "CHECK ABS" WARNING LIGHT ILLUMINATED. THE VEHICLE WAS TAKEN TO BE REPAIRED BUT THE DEALER COULD NOT DUPLICATE THE FAILURE. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS 40,000. THE VIN WAS NOT AVAILABLE.

03/17/2017
Components: UNKNOWN OR OTHER
Incident Date: 03/17/2017
Crash: No
Fire: No
Vehicle Identification Number: 19XFB2F96EE******
Summary

TWO TIRES HAVE PREMATURE WEAR - I'M GETTING READY TO TURN IN MY LEASE AND TODAYS INSPECTION SHOWN THE RIGHT SIDE OF VEHICLE EXCESSIVE WEAR.. THIS IS A LEASE AND IT ONLY HAS 26,901 MILES ON IT. THIS IS MY 3RD LEASED VEHICLE , BUT THE 1ST HONDA LEASE. I ALWAYS TURNED IN A VEHICLE UNDER MILES AND NEVER, HAD BEEN TOLD THAT I OWE THEM FOR NEW TIRES. I UNDERSTAND THAT HONDA HAS HAD PROBLEMS IN THE PAST WITH PREMATURE TIRE WARE. PLEASE ADVISE IF I HAVE ANY RECOURSE HERE WITH ROUSH HONDA IN MEDINA, OHIO OR WITH HONDA FINANCIAL SERVICES ?

03/12/2017
Components: UNKNOWN OR OTHER
Incident Date: 03/12/2017
Crash: No
Fire: No
Vehicle Identification Number: 19XFB2F81EE******
Summary

WHILE DRIVING, I HEARD A LOUD, GUNSHOT LIKE SOUND AND GLASS STARTED FALLING ON ME. MY SUNROOF HAD JUST APPEARED TO HAVE BEEN HIT WITH SOMETHING OUT OF NOWHERE. I SAFELY PULLED OVER AND BEGAN LOOKING FOR ANYTHING THAT MIGHT APPEAR TO HAVE HIT IT BUT ONLY FOUND THE GLASS APPEARED TO HAVE BEEN HIT FROM THE INSIDE. THE SUNROOF WAS COMPLETELY SHATTERED BUT LUCKILY DIDN'T FALL COMPLETELY APART.

02/28/2017
Components: ELECTRICAL SYSTEM,ELECTRONIC STABILITY CONTROL,FUEL/PROPULSION SYSTEM
Incident Date: 02/27/2017
Crash: No
Fire: No
Vehicle Identification Number: 2HGFB2F82EH******
Summary

I HAVE A LEASED 2014 HONDA CIVIC EX, MY LEASE BEGAN 11/2014. IN 9/2016 I WAS DRIVING ABOUT 45MPH ON A SIDE ROAD WITH SPEED LIMIT 45MPH WHEN MY CAR LOST POWER TO THE GAS PEDAL, I COULD FLOOR IT WITHOUT ANY RESPONSE, AND NUMEROUS WARNING LIGHTS CAME ON (POWER STEERING, VSA, HILL START ASSIST, TPMS, EMISSION, TRANSMISSION, ETC). I WAS ABLE TO COAST TO SAFETY AND WAIT FOR A TOW. UPON ARRIVAL AT HONDA, THE CAR WAS 'BACK TO NORMAL' AND THE TECHS COULDN'T FIND A PROBLEM SO THEY CALLED IT A FLUKE AND RETURNED IT TO ME. 2 WEEKS LATER I WAS JUST LEAVING MY HOUSE, ABOUT 5 MPH OUT OF MY SPOT AND UP TO A STOP SIGN, AND THE SAME THING HAPPENED AGAIN. HAD THE CAR TOWED TO THE SAME HONDA AND WAITED. I WAS TOLD A WEEK LATER THEY COULDN'T FIND A PROBLEM AND I WOULD HAVE TO PAY FOR THEM TO KEEP LOOKING. NOT HAPPENING AS IT WAS UNDER WARRANTY AND A MANUFACTURING PROBLEM. I IMMEDIATELY OPENED A CLAIM WITH HONDA. THEY LOOKED FOR A WEEK MORE WITH NO LUCK AND WERE ABOUT TO RETURN MY DANGEROUS AND UNDIAGNOSED CAR TO ME WHEN IT HAPPENED FOR THEM; I AM UNAWARE OF THE CIRCUMSTANCES. THEY KEPT IT ANOTHER TWO WEEKS WHEN THEY GUESSED IT WAS A FAULTY COMPUTER AND PUT A NEW ONE IN IT. FAST FORWARD TO 2/2017 AND IT HAS HAPPENED YET AGAIN. I WAS GOING ABOUT 7 MPH IN A PARKING LOT, PULLING UP TO A STOP SIGN, AND ABOUT TO TURN ONTO A 50 MPH, 5 LANE ROAD WHERE I FOR SURE WOULD HAVE BEEN IN AN ACCIDENT HAD IT OCCURRED THERE. IT HAS BEEN TOWED TO HONDA AND I HAVE ZERO INTENTIONS TO TAKE THIS DEATH TRAP BACK, AND I HAVE EVEN LESS FAITH THAT AN ACTUAL PROBLEM WILL BE FOUND YET AGAIN. THE ATTACHED PHOTO SHOWS THE LIGHTS ON THIS MOST RECENT TIME, TAKEN WHILE IN PARK. YOU CAN SEE THE LIGHTS ON, D LIT UP WHILE IN PARK, AND THE NEEDLE AT 1 EVEN THOUGH I WAS NOT MOVING.

12/07/2016
Components: POWER TRAIN
Incident Date: 11/04/2016
Crash: No
Fire: No
Vehicle Identification Number: 19XFB2F86EE******
Summary

TL* THE CONTACT OWNS A 2014 HONDA CIVIC. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 15V574000 (POWER TRAIN); HOWEVER, THE PART TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS NOTIFIED OF THE ISSUE. THE CONTACT STATED THAT THE SUGGESTED REMEDY WAS NOT ADEQUATE ENOUGH. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.

12/06/2016
Components: WHEELS
Incident Date: 04/23/2014
Crash: No
Fire: No
Vehicle Identification Number: 19XFB2F98EE******
Summary

BEGINNING THE DAY I BOUGHT THE CAR, THE CHECK TIRE PRESSURE LIGHT HAS COME ON AT LEAST 2-3 TIMES A MONTH. I HAVE BROUGHT THE CAR INTO A HONDA DEALER FOR SERVICE EACH TIME TO CHECK TIRE PRESSURE, WHICH HAS 98% OF THE TIME BEEN FINE. THEY HAVE DONE 2 COMPUTER SOFTWARE UPGRADES, THE FIRST OF WHICH SEEMED TO HELP FOR A FEW MONTHS, BUT THEN IT CAME BACK ON; THE 2ND TIME IT WAS UPGRADED, THE LIGHT CAME BACK ON THE NEXT DAY. I RECENTLY LEFT THE CAR AT THE DEALER FOR 8 HOURS AND THEY FOUND NOTHING WRONG WITH IT, BUT SAID IT WAS A SMALL DISCREPANCY IN THE TREAD OF THE TIRES - ONE TIRE HAD 4/32 OF A TREAD AND THE OTHERS HAD 5/32. HOWEVER, SINCE THE LIGHT HAS BEEN ON SINCE THE DAY I BOUGHT THE CAR AND THE TIRES WERE THEN NEW, THIS IS OBVIOUSLY NOT THE PROBLEM. IN OTHER WORDS, THEY HAVE NO EXPLANATION AND NO FIX FOR THE PROBLEM.

11/21/2016
Components: ELECTRICAL SYSTEM
Incident Date: 11/20/2016
Crash: No
Fire: No
Vehicle Identification Number: 2HGFB6E57EH******
Summary

THE VECHILE WILL RANDOMLY NOT START EVERYTHING WOULD HAVE POWER AND THE LIGHTS WILL TURN ON BUT THE CAR WILL START THE LIGHTS ON THE DASHBOARD WILL FLICKER AND MAKE WEIRD NOISES. ALSO WOULD GET ABS VSA TPMS AND BRAKE LIGHT WARNING WHILE TRYING TO START AND THEN WHEN YOU JUMP START IT, IT WOULD WORK AGAIN. DEALER CHECKED THE CAR AND SAID EVERYTHING IS FINE BATTERY CHECKS GOOD AND ALTERNATOR AS WELL BUT THE CAR KEEPS DOING IT AND HAS LEFT ME DOWN ON THE ROAD 4 TIMES IN I LAST 3 MONTHS I NEED HONDA TO FIX THIS !!!!!!!!!

11/12/2016
Components: STEERING,ELECTRICAL SYSTEM
Incident Date: 11/12/2016
Crash: No
Fire: No
Vehicle Identification Number: 2HGFB2F85EH******
Summary

VERMIN CHEWED UP MY ENGINE BAY WIRING HARNESS WIRES AND THE INITIAL POTENTIAL FIX WILL COST $360, IF THE DAMAGE IS WORSE IT WILL COST ANOTHER $1500 AT LEAST.

10/04/2016
Components: UNKNOWN OR OTHER
Incident Date: 10/04/2016
Crash: No
Fire: No
Vehicle Identification Number: 19XFB2F83EE******
Summary

15V-574 RECALL DATE: SEPTEMBER 4, 2015 MY CAR IS AT THE DEALERSHIP AND I ASKED THEM TO FIX THIS RECALL AND THEY SAID IT DOESN'T EXIST IN THEIR DATABASE.

09/12/2016
Components: AIR BAGS,VEHICLE SPEED CONTROL
Incident Date: 04/16/2014
Crash: Yes
Fire: No
Summary

TL* THE CONTACT OWNED A 2014 HONDA CIVIC. THE CONTACT STATED THAT ANOTHER VEHICLE CRASHED INTO THE FRONT PASSENGER SIDE OF HER VEHICLE. THE CONTACT PULLED OVER AND PLACED THE VEHICLE IN PARK. AFTER THE VEHICLE WAS PLACED BACK INTO THE DRIVE POSITION WITH THE BRAKE PEDAL DEPRESSED, THE VEHICLE INDEPENDENTLY ACCELERATED AND CRASHED INTO A CANAL. THE AIR BAGS FAILED TO DEPLOY. A POLICE REPORT WAS FILED. THE CONTACT SUSTAINED NECK AND BACK INJURIES THAT REQUIRED MEDICAL ATTENTION. THE VEHICLE WAS TOWED AND DEEMED DESTROYED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 200. THE VIN WAS UNAVAILABLE.

08/31/2016
Components: POWER TRAIN,SERVICE BRAKES
Incident Date: 08/30/2016
Crash: Yes
Fire: No
Vehicle Identification Number: 19XFB2F52EE******
Summary

I RECENTLY PURCHASED A 2014 HONDA CIVIC FROM A LOCAL DEALER AND DRIVING IT FOR ALMOST 3 WEEKS WITH NO PROBLEMS BUT LAST NIGHT ON 08/30/2016 I PARKED THE VEHICLE AT A FRIENDS HOUSE IN THEIR DRIVEWAY ON A SLIGHT AND PUT THE VEHICLE IN PARK AND TURNED OFF THE ENGINE LIKE I HAVE BEEN DOING THOUSANDS OF TIMES AND BEGAN EXITING THE CAR. THE FRONT DOOR WAS OBVIOUSLY OPEN AND THE VEHICLE BEGAN REVERSING! THE FRONT DOOR KNOCKED ME DOWN SINCE I WAS SO STARTLED NOTHING HAS EVER HAPPENED TO ME LIKE THAT BEFORE. I HAVE BEEN DRIVING FOR OVER 40 YEARS. FORTUNATELY, I AM LIMBER SO IMMEDIATELY GOT UP, JUMPED BACK INTO THE VEHICLE AND SLAMMED ON THE BRAKES THAT DID NOT WORK EITHER SO TURNED THE CAR INTO THE CLOSEST ROCKERY TO STOP IT BEFORE IT HIT ANOTHER CAR OR A HOUSE FURTHER DOWN THE HILL. OBVIOUSLY, MY REAR AND FRONT FENDERS ARE ALL BADLY SCRAPED BY THE ROCKS CLEARLY VISIBLE IN THE PICTURES I TOOK. THE ROCKERY IS FENDER HIGH SO NO QUESTION. NO OTHER SCRATCHES COULD LOOK LIKE THIS. I WENT ON LINE AND SURE ENOUGH, FOUND A RECALL REGARDING THE DRIVE TRAIN TRANSMISSION FOR THIS PARTICULAR MAKE AND MODEL. I NEEDED TO GET THIS ON THE RECORD SINCE I COULD HAVE BEEN SERIOUSLY HURT. [XXX]-OWNER. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6). *TR

08/30/2016
Components: POWER TRAIN
Incident Date: 07/31/2016
Crash: No
Fire: No
Vehicle Identification Number: 2HGFG4A59EH******
Summary

CLUTCH DISINTEGRATED WITHOUT WARNING. THE CLUTCH FRICTION MATERIAL DISLODGED, TORE INTO LARGE CHUNKS, AND JAMMED BETWEEN THE PRESSURE PLATE AND FLYWHEEL. THIS CAUSED THE CLUTCH PETAL TO DROP TO THE FLOOR AND KEPT THE CLUTCH ENGAGED. THERE WAS NO WAY TO DISENGAGE THE CLUTCH. THERE WAS ABSOLUTELY NO WARNING BEFORE THIS HAPPENED. I HAD ENTERED THE FREEWAY AND SHIFTED INTO 6TH GEAR ABOUT 10 MILES BEFORE I NOTICED A PROBLEM. WHEN TRAFFIC SLOWED IN FRONT OF ME, I TRIED TO SHIFT INTO 5TH GEAR, BUT COULDN'T FIND THE CLUTCH PETAL -- I FINALLY FOUND THE PETAL WAS COMPLETELY DEPRESSED, AND COULDN'T GET IT OFF THE FLOOR. IN THE PROCESS OF TRYING TO FIND THE PETAL, SHIFT INTO ANOTHER GEAR, AND STOP THE VEHICLE, I ALMOST RAN INTO THE CAR IN FRONT OF ME. UP TO THIS TIME WHEN I TRIED TO SHIFT INTO 5TH, EVERYTHING APPEARED TO BE ACTING NORMALLY. CLUTCH HAS NEVER BEEN ABUSED DURING ITS ENTIRE LIFE.

05/31/2016
Components: FUEL/PROPULSION SYSTEM
Incident Date: 05/30/2016
Crash: No
Fire: No
Vehicle Identification Number: 2HGFG4A54EH******
Summary

WHEN THE ENGINE IS RUNNING GAS IS POURING OUT FROM UNDERNEATH THE GAS TANK..THE GAS TANK IS NEXT TO THE EXHAUST PIPE.

05/24/2016
Components: STEERING,ELECTRICAL SYSTEM
Incident Date: 05/21/2016
Crash: No
Fire: No
Summary

TL* THE CONTACT OWNS A 2014 HONDA CIVIC. THE CONTACT STATED THAT WHILE DRIVING AT 55 MPH, THE CHECK POWER STEERING SYSTEM LIGHT ILLUMINATED AND THE STEERING WHEEL BECAME DIFFICULT TO STEER. THE CONTACT COASTED INTO A SERVICE STATION, RESTARTED THE VEHICLE THEN RESUME DRIVING AT 30 MPH BUT THE FAILURE RECURRED. THE VEHICLE WAS TAKEN TO THE DEALER BUT WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 41,560. THE VIN WAS NOT AVAILABLE.

05/20/2016
Components: WHEELS
Incident Date: 05/16/2016
Crash: No
Fire: No
Vehicle Identification Number: 2HGFB2F51EH******
Summary

CHECK TIRE PRESSURE LIGHT/SYMBOL COMES ON EVERY FEW WEEKS

05/14/2016
Components: WHEELS
Incident Date: 01/20/2016
Crash: No
Fire: No
Vehicle Identification Number: 19XFB2F87EE******
Summary

THE TIRE PRESSURE WARNING COMES ON EVEN THROUGH THE TIRE PRESSURE IS CORRECT. WHEN ONE TIRE HAD A BLOW OUT, IT WAS TOTALLY SHREDDED, AND THE CAR WAS DRIVEN ABOUT 1 MILE TO A SAFE LOCATION, THE TIRE PRESSURE WARNING DID NOT COME ON. BASED ON OUR EXPERIENCES TO DATE, THE LIGHT SEEMS TO COME ON AFTER ABOUT 50-100 MILES OF HIGHWAY SPEED DRIVING.

05/02/2016
Components: POWER TRAIN,ELECTRICAL SYSTEM,SERVICE BRAKES
Incident Date: 04/19/2016
Crash: No
Fire: No
Vehicle Identification Number: 19XFB2F51EE******
Summary

CAR WAS PARKED IN A PARKING SPACE IN PARK . GOT IN CAR TO START IT AND CAR ROLLED BACKWARDS WHILE IN PARK AND ALL SYSTEMS FAILED COULD NOT START CAR OR STOP CAR FROM ROLLING HAD FOOT ON BRAKE PEDAL , DASH BOARD WAS GOING THRU ALL SYSTEMS TELLING ME EVERYTHING WAS FAILING . DOUBLE CHECKED PARK POSITION ,CAR WAS IN PARK.. ONLY WAY TO STOP ROLLING WAS TO PUT EMERGENCY BREAK ON. CALLED AAA SAME THING HAPPENED WHEN TOW TRUCK DRIVER TRIED TO START IT . TOTAL FAILURE OF ELECTRICAL SYSTEMS. HAD IT TOWED TO MY LOCAL GARAGE. WILL NEVER BUY ANOTHER HONDA AGAIN ! 1 MORE YEAR ON THE LEASE AND I AM OUT !

03/29/2016
Components: POWER TRAIN,ENGINE
Incident Date: 11/09/2015
Crash: No
Fire: No
Vehicle Identification Number: 2HGFB2F81EH******
Summary

TL* THE CONTACT OWNS A 2014 HONDA CIVIC. THE CONTACT STATED THAT THE VEHICLE JERKED FORWARD DURING A COLD START. THE FAILURE OCCURRED WITHOUT WARNING. IN ADDITION, THE VEHICLE MADE AN ABNORMAL NOISE. THE VEHICLE WAS TAKEN TO THE DEALER WHERE THE FAILURE COULD NOT BE DIAGNOSED. THE VEHICLE WAS NOT REPAIRED. PRIOR TO THE FAILURE, THE VEHICLE WAS TAKEN TO THE DEALER WHERE THE ENGINE WAS REPLACED DUE TO AN ABNORMAL NOISE. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS APPROXIMATELY 3,000. UPDATED 06/15/16*LJ THE CONSUMER STATED AFTER THE ENGINE WAS REPLACED, THE VEHICLE, AT A COLD START, EXHIBITED AN UNSAFE 7MPH FORWARD ACCELERATION. THIS MADE THE VEHICLE DIFFICULT TO CONTROL. ALSO, THE VEHICLE CONSUMES EXCESSIVE FUEL. THE COLD ENGINE START NOISE DEFECT CONTINUED WITH THE REPLACEMENT ENGINE. THE TRANSMISSION LOCKED UP AND DID NOT MOVE THE VEHICLE IN TO DRIVE GEAR. THE MANUFACTURER WAS NOTIFIED. UPDATED 11/20/2017*JS

03/25/2016
Components: UNKNOWN OR OTHER
Incident Date: 02/01/2016
Crash: No
Fire: No
Summary

HONDALINK WILL SHUT DOWN AND REBOOT ITSELF RANDOMLY WHILE DRIVING.

03/20/2016
Components: VEHICLE SPEED CONTROL,UNKNOWN OR OTHER,ENGINE
Incident Date: 03/19/2016
Crash: No
Fire: No
Vehicle Identification Number: 19XFB2F51EE******
Summary

I STARTED DRIVING OUT OF A PARKING LOT AND THE CAR HAD A SUDDEN UNINTENDED/UNCONTROLLED ACCELERATION WHILE DRIVING (OR IN MOTION). I WAS ABLE TO BRAKE THE CAR AFTER APPROXIMATELY 1000 FT.

02/09/2016
Components: UNKNOWN OR OTHER,SERVICE BRAKES
Incident Date: 01/30/2016
Crash: Yes
Fire: No
Vehicle Identification Number: 19XFB2F87EE******
Summary

MY SON HAD A CAR ACCIDENT ON 1/30/2016. A COUPLE OF CARS IN FRONT OF HIM HAD TO MAKE A COMPLETE STOP BECAUSE A SQUIRREL WAS CROSSING THE STREET. HIS VELOCITY WAS APROX. UNDER 30 MILES. WHEN HE HIT THE BRAKES, THEY DID NOT RESPOND INMEDIATELY AND THIS RESULTED IN A CAR CRASH WITH THE CAR IN FRONT OF HIM. THE AIRBAG ALSO DEPLOYED. THIS HAPPENED ON A STREET CLOSE TO OUR HOME.

02/01/2016
Components: ELECTRICAL SYSTEM
Incident Date: 07/19/2015
Crash: No
Fire: No
Summary

THE BREAK LIGHT IS BROKEN SO I CAN'T SHIFT OUT OF PARK WITHOUT USING A GOLF TEE TO OVERRIDE IT.

01/29/2016
Components: POWER TRAIN
Incident Date: 01/12/2016
Crash: No
Fire: No
Vehicle Identification Number: 19XFB2F83EE******
Summary

TL* THE CONTACT OWNS A 2014 HONDA CIVIC. WHILE DRIVING VARIOUS LOW SPEEDS, THE TRANSMISSION EXHIBITED A SEVERE VIBRATION WITH A COMPLETE LOSS OF ACCELERATION. THERE WAS NO PRIOR WARNING OF THE FAILURE. THE VEHICLE WAS COASTED TO THE SIDE OF THE ROAD AND TOWED TO THE DEALER. THE MECHANIC DISCOVERED METAL SHAVINGS IN THE DARKENED TRANSMISSION FLUID AND STATED THAT THE TRANSMISSION WOULD NEED TO BE REPLACED. THE VIN WAS NOT INCLUDED IN NHTSA CAMPAIGN NUMBER: 15V574000 (POWER TRAIN). THE CONTACT MENTIONED THAT IF THE VEHICLE WERE SERVICED UNDER THE RECALL, IT MAY POSSIBLY HAVE PREVENTED THE TRANSMISSION INTERNAL DAMAGES. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 103,000.

01/12/2016
Components: VEHICLE SPEED CONTROL
Incident Date: 07/15/2015
Crash: No
Fire: No
Vehicle Identification Number: 19XFB2F52EE******
Summary

TL* THE CONTACT OWNS A 2014 HONDA CIVIC. THE CONTACT STATED THAT WHILE AT A STOP, THE ACCELERATOR PEDAL WAS DEPRESSED BUT THE VEHICLE FAILED TO ACCELERATE. THE FAILURE RECURRED MULTIPLE TIMES. THE VIN WAS NOT INCLUDED IN NHTSA CAMPAIGN NUMBER: 15V574000 (POWER TRAIN). THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC WHERE IT WAS REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 23,000.

01/10/2016
Components: VEHICLE SPEED CONTROL
Incident Date: 04/30/2014
Crash: Yes
Fire: No
Vehicle Identification Number: 19XFB2F52EE******
Summary

WHEN I PRESS DOWN ON ACCELERATOR I.E. TO MERGE OR CHANGE LANE FROM OBSTACLE THERE IS NO RESPONSE IT GOES FLAT / REPORTED TO HONDA FROM FIRST MONTH OF OWNERSHIP, 04/21/2014

12/16/2015
Components: POWER TRAIN
Incident Date: 12/01/2015
Crash: No
Fire: No
Vehicle Identification Number: 19XFB2F55EE******
Summary

2014 HONDA CIVIC. CONSUMER WRITES IN REGARDS TO VEHICLE TRANSMISSION RECALL NOTICE 15V-574. *SMD THE CONSUMER STATED HE RECEIVED A RECALL NOTICE IN THE MAIL, AND SCHEDULED AN APPOINTMENT. THE DEALER DID A SOFTWARE CHANGE. HOWEVER, THE CONSUMER STATED THE SOFTWARE CHANGED ONLY REDUCED THE STRESS ON WEAK PULLEY SHAFTS AND THEREFORE, THE FIX WAS ONLY TEMPORARY, BECAUSE THE PULLEYS WERE STILL WEAK. *JB

12/16/2015
Components: WHEELS
Incident Date: 12/16/2015
Crash: No
Fire: No
Vehicle Identification Number: 19XFB2F52EE******
Summary

ROTATED MY FIRESTONE AFFINITY TOURING S4 TIRES AT 11,500 MILES AND IMMEDIATELY NOTICED THEY WERE VERY NOISY AND AN EVER SLIGHT VIBRATION IN THE STEERING WHEEL. WENT TO MY LOCAL HONDA DEALER AND WAS NOTIFIED THAT ONE OF THE BELTS HAD BROKEN ON ONE OF THE TIRES AND WAS ONLY A MATTER OF TIME TILL IT BLEW OUT. I AM NOW FIGHTING WITH THE DEALERSHIP TO HAVE THE TIRES REPLACED AS I DO NOT FEEL SAFE AFTER READING THE OTHER CLAIMS LISTED HERE. SHAME ON AMERICAN HONDA MOTOR CO. FOR PUTTING SUCH JUNK TIRES ON A VEHICLE.

12/10/2015
Components: POWER TRAIN,VEHICLE SPEED CONTROL
Incident Date: 03/15/2015
Crash: No
Fire: No
Vehicle Identification Number: 2HGFG3B5XEH******
Summary

TL* THE CONTACT OWNS A 2014 HONDA CIVIC. WHILE ACCELERATING FROM A STOP POSITION, THE VEHICLE FAILED TO ACCELERATE. THE FAILURE RECURRED MULTIPLE TIMES INTERMITTENTLY. THE VEHICLE WAS TAKEN TO A DEALER FOR DIAGNOSTIC TESTING. THE FAILURE WAS UNABLE TO BE DUPLICATED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 750. UPDATED 02/12/16*LJ

12/08/2015
Components: ELECTRICAL SYSTEM,TIRES
Incident Date: 09/11/2015
Crash: No
Fire: Yes
Vehicle Identification Number: 19XFB2F50EE******
Summary

TL* THE CONTACT OWNED A 2014 HONDA CIVIC. THE CONTACT STATED THAT WHILE DRIVING AT 50 MPH, THE TIRE PRESSURE WARNING LIGHT ILLUMINATED. IN ADDITION, THE CONTACT STATED THAT FLAMES EMITTED FROM THE DASHBOARD AND UPON EXITING, THE VEHICLE CAUGHT ON FIRE. THE CONTACT SUSTAINED ARM AND SHOULDER INJURIES THAT REQUIRED MEDICAL ATTENTION. THE FIRE DEPARTMENT WAS ABLE TO EXTINGUISH THE FIRE AND A FIRE REPORT WAS FILED. THE VEHICLE WAS DESTROYED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS 36,000. UPDATED 04/13/16*LJ *TR

12/02/2015
Components: POWER TRAIN
Incident Date: 10/30/2015
Crash: No
Fire: No
Vehicle Identification Number: 19XFB2F81EE******
Summary

RECEIVED RECALL NHTSA RECALL 15V-574. UNDER HIGH STRESS DRIVE PULLEY SHAFTS WITH LOW HARDNESS CAN BREAK! REMEDY IS TO REPROGRAM CVT TO REDUCE STRESS. VERY SERIOUS SAFETY ISSUE AND NO GUARANTEE IT WILL PREVENT BREAKAGE. NEED SHAFT REPLACED!!

11/21/2015
Components: WHEELS
Incident Date: 11/18/2015
Crash: No
Fire: No
Vehicle Identification Number: 19XFB2FS50E******
Summary

THE LOW TIRE PRESSURE HAS BEEN ON SINCE I BOUGHT IT LAST SAT. 11/15 BOUGHT IT FROM HERTZ AND DIDN'T COME ON UNTIL ABOUT 3 DAYS LATER THERE IS A RECALL JD8 FOR THIS BUT IT SAYS NO OPEN RECALL ON THIS CAR

11/20/2015
Components: WHEELS
Incident Date: 11/01/2015
Crash: No
Fire: No
Vehicle Identification Number: 19XFB2F57EE******
Summary

THE TIRES ARE CONSTANTLY LOSING AIR PRESSURE. THE TMPS SENSOR GOES OFF ABOUT ONCE OR TWICE A MONTH AND ONE OF THE TIRES WILL BE ABOUT 5+ PSI LOW AND ONE OR MORE OF THE OTHERS WILL BE 1-2 PSI LOW. IT IS NEVER THE SAME TIRE AND EVERY TIME IT GOES OFF I CHECK ALL OF THEM AND RE-INFLATE ALL TO THE CORRECT PSI. THERE WAS A RECALL ON SOME 2014 HONDA CIVICS FOR THIS ISSUE (CAUSED BY AN ISSUE WITH THE TIRE ATTACHING TO THE WHEEL), BUT NOT ALL OF THEM. I THINK THAT ALL 2014 HONDA CIVICS NEED TO BE RECALLED FOR THIS ISSUE AND FIXED. AS MENTIONED IN THAT RECALL ANNOUNCEMENT, THE DECREASED TIRE PRESSURE CAN CAUSE INCREASED INCIDENTS OF ACCIDENTS AND IS A SAFETY ISSUE.

11/19/2015
Components: ELECTRICAL SYSTEM
Incident Date: 11/01/2015
Crash: No
Fire: No
Vehicle Identification Number: 19XFB2F59EE******
Summary

TL* THE CONTACT OWNS A 2014 HONDA CIVIC. WHILE DRIVING AT VARIOUS SPEEDS, THE INSTRUMENT PANEL FAILED TO ILLUMINATE. IN ADDITION, THE RADIO FAILED TO ILLUMINATE BUT STILL FUNCTIONED. THE FAILURE RECURRED INTERMITTENTLY. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE VIN WAS INCLUDED IN NHTSA CAMPAIGN NUMBER: 15V574000 (POWER TRAIN). THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 17,300. ...UPDATED 02/19/16 *BF *CN

11/18/2015
Components: SUSPENSION
Incident Date: 11/11/2015
Crash: No
Fire: No
Vehicle Identification Number: 19XFB2F50EE******
Summary

NOVEMBER 11,2015 THE DEALER PERFORMED A RECALL AND MULTIPOINT INSPECTION ON THE CAR WHEN I GOT HOME AND CHECKED THE TIRE THERE WAS A NAIL IN ONE OF THE TIRE HAD IT REMOVED AND THATS WHEN I SAW THE PROBLEM. ON NOVEMBER 12, 2015 THE CAR WAS BROUGHT IN FOR SERVICE OF THE CONCERN, I TOLD THE SERVICE ADVISOR TO REMOVED THE TIRE TO SEE THE PROBLEM. THE SERVICE ADVISOR CALLED ME CALLED ME BACK ABOUT 3 TO FOUR TIMES AND ASSURE ME THAT EVERYTHING WAS FINE.3 DAYS LATER I CHECK IF IT WAS CORRECTED AND FOUND SAME PROBLEM AS I REPORTED. I TOOK TWO PICTURE AND SENT IT TO SERVICE MANAGER. THEY TOWED THE CAR ON NOVEMBER 17, 2015 AND NOW THEY WANT TO CHARGE ME TO FIX THE PROBLEM BECAUSE THEY SAID WE HIT A CURB BUT WE DID NOT RECALL ANY INCIDENT THAT OCCUR. IT SEEMS LIKE WE BEEN DRIVING A CAR WITH A DEFECT FROM THE START.

11/12/2015
Components: POWER TRAIN
Incident Date: 11/10/2015
Crash: No
Fire: No
Vehicle Identification Number: 2HGFG3B01EH******
Summary

I RECEIVED A RECALL STATING MY CAR HAD A FAULTY PART IN THE TRANSMISSION THAT COULD BREAK AND LOCK UP THE WHEELS. THERE FIX IS TO REPROGRAM THE ENGINE SO IT EXERTS LESS STRESS ON THE FAULTY PART. I FEEL THIS IS A SERIOUS SAFETY ISSUE AND THAT THE DEFECTIVE PART SHOULD BE REPLACED.

11/12/2015
Components: ELECTRICAL SYSTEM,ENGINE
Incident Date: 11/12/2015
Crash: No
Fire: No
Vehicle Identification Number: 19XFB2F98EE******
Summary

TL* THE CONTACT OWNS A 2014 HONDA CIVIC. WHILE DRIVING APPROXIMATELY 45 MPH, THERE WAS AN ABNORMAL NOISE AND THE VEHICLE HESITATED WITHOUT WARNING. THE VEHICLE WAS ABLE TO RESTART AND WAS DRIVEN TO THE CONTACT'S RESIDENCE AND PARKED. THE CONTACT LATER RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 15V574000 (POWER TRAIN) AND WAS WAITING FOR THE DEALER TO SUPPLY THE PART FOR THE RECALL REMEDY. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS NOT AVAILABLE. PARTS DISTRIBUTION DISCONNECT.

11/09/2015
Components: STEERING,ELECTRICAL SYSTEM
Incident Date: 09/22/2015
Crash: Yes
Fire: No
Vehicle Identification Number: 19XFB2F84EE******
Summary

TL* THE CONTACT OWNED A 2014 HONDA CIVIC. WHILE DRIVING AT 40 MPH AND MAKING A RIGHT TURN, THE VEHICLE STARTED STALL AND LOSE STEERING ABILITY. AS A RESULT, THE CONTACT'S VEHICLE CRASHED INTO ANOTHER VEHICLE. THE CONTACT WAS NOT INJURED. A POLICE REPORT WAS FILED. THE VEHICLE WAS DESTROYED AND TAKEN TO AN INDEPENDENT MECHANIC. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 16,000.

11/06/2015
Components: POWER TRAIN
Incident Date: 11/06/2014
Crash: No
Fire: No
Vehicle Identification Number: 2HGFG3B51EH******
Summary

TL* THE CONTACT OWNS A 2014 HONDA CIVIC. WHILE DRIVING 10 MPH, THE VEHICLE BEGAN TO JERK VIOLENTLY WITHOUT WARNING. THE VEHICLE WAS TAKEN TO A DEALER WHERE IT WAS DIAGNOSED THAT THE CVT PULLY SHAFT FAILED AND NEEDED TO BE REPLACED. THE VEHICLE WAS REPAIRED, BUT THE FAILURE RECURRED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS APPROXIMATELY 8,609.

11/05/2015
Components: SERVICE BRAKES
Incident Date: 10/24/2015
Crash: Yes
Fire: No
Vehicle Identification Number: 19XFB2F92EE******
Summary

TL* THE CONTACT OWNS A 2014 HONDA CIVIC. WHILE DRIVING APPROXIMATELY 60 MPH, THE BRAKE PEDAL WAS DEPRESSED AND FAILED TO RESPOND WITHOUT WARNING. AS A RESULT, THE CONTACT CRASHED INTO AN EMBANKMENT. THE DRIVER SIDE AIR BAG DEPLOYED. THE CONTACT HAD TO ADD TO THE MASTER CYLINDER ON SEVERAL OCCASIONS. A POLICE REPORT WAS FILED AND NO INJURIES WERE REPORTED. THE VEHICLE WAS TOWED TO AN INDEPENDENT MECHANIC, BUT WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 11,500. UPDATED 01/27/16*LJ *TR

11/03/2015
Components: WHEELS
Incident Date: 11/03/2015
Crash: No
Fire: No
Vehicle Identification Number: 2HGFB2F54EH******
Summary

TIRES KEEP LOSING AIR PRESSURE. PUT AIR IN THE TIRES AND LIGHT COMES ON AGAIN WITHIN A FEW DAYS. MILEAGE REGISTERS LOWER WHEN LIGHT IS ON AS WELL. MILEAGE WILL GO FROM 30 MPG TO 20 MPG. HAS BEEN A CHRONIC PROBLEM SINCE PURCHASING THE VEHICLE. CONSTANTLY LOSING AIR PRESSURE.

10/28/2015
Components: AIR BAGS,SEAT BELTS
Incident Date: 10/22/2015
Crash: Yes
Fire: No
Vehicle Identification Number: 19XFB2F50EE******
Summary

TL* THE CONTACT OWNS A 2014 HONDA CIVIC. THE CONTACT STATED THAT WHILE DRIVING AT 25 MPH, THE CONTACT BECAME DISTRACTED AND CRASHED INTO A CURB. AS A RESULT, THE SEAT BELT FAILED TO RETRACT AND THE AIR BAGS FAILED TO DEPLOY. THE CONTACT ENCOUNTERED THE STEERING WHEEL AND THE AIR BAG WARNING MESSAGE AND AIR BAG OFF WARNING LIGHTS ILLUMINATED. A POLICE REPORT WAS FILED AND THE CONTACT SUSTAINED A BRUISED CHEST, WHICH REQUIRED MEDICAL ATTENTION. THE VEHICLE WAS TOWED TO THE CONTACT'S RESIDENCE. NEITHER THE MANUFACTURER NOR THE DEALER WERE MADE AWARE OF THE FAILURE. THE VEHICLE WAS NOT REPAIRED. THE FAILURE MILEAGE WAS 18,500.

10/28/2015
Components: TIRES
Incident Date: 10/12/2015
Crash: No
Fire: No
Vehicle Identification Number: 19XFB2F81EC******
Summary

TL* THE CONTACT OWNS A 2014 HONDA CIVIC EQUIPPED WITH CONTINENTAL TIRES, SIZE: 205/60R16 (NA). WHILE DRIVING AT APPROXIMATELY 55 MPH, THE FRONT PASSENGER SIDE TIRE EXPERIENCED A BLOW OUT. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE TIRE WAS REPLACED WITH A SPARE TIRE. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE VEHICLE AND TIRE FAILURE MILEAGE WAS APPROXIMATELY 16,300.

10/21/2015
Components: POWER TRAIN,EXTERIOR LIGHTING
Incident Date: 10/10/2014
Crash: No
Fire: No
Vehicle Identification Number: 19XFB2F57EE******
Summary

TL* THE CONTACT OWNS A 2014 HONDA CIVIC. WHILE ACCELERATING FROM A STOP, THE VEHICLE HESITATED TO SHIFT INTO GEAR. THE LOW BEAM HEADLIGHTS FAILED TO ILLUMINATE THE ROADWAY ADEQUATELY AT NIGHT. THE VEHICLE WAS TAKEN TO THE DEALER WHERE IT WAS LEFT FOR DIAGNOSTIC TESTING, BUT THE FAILURE COULD NOT BE DUPLICATED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS UNKNOWN.

10/02/2015
Components: FUEL/PROPULSION SYSTEM
Incident Date: 10/01/2014
Crash: No
Fire: No
Vehicle Identification Number: 2HGFB2F51EH******
Summary

PURCHASED NEW 09/2014 POHANKA HONDA OF FREDERICKSBURG, VA. WHEN ACCELERATING AFTER A SLOW DOWN OR STOP, THIS CAR WILL OFTEN HESITATE, OR STALL, SOMETIMES WILL NOT ACCELERATE AT ALL MOMENTARILY , WHEN I PRESS THE GAS PEDAL HARDER IT SURGES FORWARD SUDDENLY. ITHE SERVICE DEPARTMENT SAID THAT I MUST GET ACCUSTOMED TO THIS NEW TYPE CRV TRANSMISSION. NEXT THEY TOLD ME TO CHANGE THE MANUFACTURER OF THE GASOLINE. THEN I WAS TOLD THEY COULD FIND NO FAULT WITH THIS CAR AND TO CONTINUE TO REPORT ANY PROBLEMS. I HAVE DRIVEN MANY CARS IN MY LIFE AND HAVE NEVER EXPERIENCED THIS TYPE PROBLEM AND NOT BE ABLE TO CORRECT IT. WHILE I CONTINUE TO DRIVE THIS CAR, I AM VERY LEERY ABOUT ITS PERFORMANCE ESPECIALLY THE SURGING. WE HAVE HAD THIS CAR THIRTEEN MONTHS AND MY WIFE HAS ONLY DRIVEN IT TWO TIMES. MY PASSENGERS HAVE ASKED ME MANY TIMES WHAT IS THE PROBLEM. I AM VERY AFRAID THIS CAR WILL GET OUT OF CONTROL AND HURT SOMEONE.

09/16/2015
Components: TIRES
Incident Date: 09/16/2015
Crash: No
Fire: No
Vehicle Identification Number: 2HGFG3B53EH******
Summary

1. DRIVING AT 60 MPH ENCOUNTER STOPPED TRAFFIC AHEAD STARTED BRAKING. 2.TIRE BLEW OUT (ONLY 21000 MILES ON CAR) 3. BOUGHT NEW TIRE CARCASS AVAILABLE. I SAW ON EDMONDS . COM THAT 2014 HONDA CIVICS HAVE TIRE RECALL

09/11/2015
Components: ELECTRICAL SYSTEM,EXTERIOR LIGHTING
Incident Date: 07/01/2015
Crash: No
Fire: No
Vehicle Identification Number: 2HGFB6E56EH******
Summary

TL* THE CONTACT OWNS A 2014 HONDA CIVIC. WHILE DRIVING APPROXIMATELY 25 MPH AND ACTIVATING THE PASSENGER SIDE TURN SIGNAL, THE LANE WATCH CAMERA FAILED. THE VEHICLE WAS RESTARTED AND RESUMED TO NORMAL FUNCTION BUT THE FAILURE RECURRED ON SEVERAL OCCASIONS WHEN THE PASSENGER SIDE TURN SIGNAL WAS ENGAGED. THE VEHICLE WAS TAKEN TO THE DEALER BUT THE FAILURE WAS UNABLE TO BE DETERMINED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 16,000.

06/29/2015
Components: ELECTRICAL SYSTEM,UNKNOWN OR OTHER
Incident Date: 06/12/2014
Crash: No
Fire: No
Vehicle Identification Number: 19XFB2F94EE******
Summary

AFTER HAVING THE CAR FOR 1 MONTH THE TIRE LIGHT CAME ON SAYING FROM THE COMPUTER ON THE DASH "CHECK TIRE PRESSURE." I WENT TO WHERE I BOUGHT THE CAR TWICE AND NOTHING WAS WRONG WITH THE TIRES AND THEY SHUT THE COMPUTER SYMBOL OFF. THEN 3 MONTHS GOES BY AND IT COMES ON AGAIN, I BROUGHT IT IN AND THEY CLAIMED "THERE WAS A SMALL LEAK IN THE TIRE." MAJESTIC HONDA FIXED IT?? AND MADE ME PAY $100.00 FOR THIS. NOW IT IS JUNE 29TH, 2015 AND MY LIGHT WENT ON AGAIN AND IN ANOTHER TIRE IT WAS LOW. THE TIRE WAS ACTUALLY LOW AND I HAD TO PUT AIR IN IT. I WILL BE TAKING THE CAR BACK TO MAJESTIC BUT I THINK THAT #1 THE FIRST FEW MONTHS SOMETHING WAS WRONG WITH THE COMPUTER, I DO NOT THINK THERE WAS ANY LEAK IN THE TIRE, I LOOKED AT THE TIRE AND I DID NOT FIND WHERE THEY "FIXED THE SMALL LEAK." NOW IN ANOTHER TIRE IT IS GOING FLAT. I HAVE READ THAT YOU HAVE HAD PROBLEMS WITH THE TIRES AND I DO NOT FEEL THAT I SHOULD HAVE TO PAY FOR THIS. YOU HAD A RECALL ON CERTAIN MODELS BUT NOT MINE, THERE IS SOMETHING WRONG WITH THE TIRES AND YOUR ELECTRICAL WITH THE TIRES. PLEASE CALL ME BACK AND LET ME KNOW WHAT IS GOING ON. I DO NOT THINK I SHOULD HAVE TO PAY FOR THESE TIRES WHEN THEIR WAS A RECALL AND MAYBE YOU MISSED MINE. ALSO MY FRIEND BOUGHT THE EXACT CAR I DID AND HER LIGHT "CHECK TIRES" GOES ON CONSISTENTLY.

06/01/2015
Components: AIR BAGS,SEAT BELTS
Incident Date: 05/22/2015
Crash: Yes
Fire: No
Vehicle Identification Number: 19XFB2F255E******
Summary

TL* THE CONTACT OWNS A 2014 HONDA CIVIC. AFTER A MINOR CRASH WITH A SECOND VEHICLE, THE AIR BAGS FAILED TO DEPLOY. THERE WERE NO INJURIES AND A POLICE REPORT WAS NOT FILED. THE DRIVER SIDE SEAT BELT WOULD NO LONGER RETRACT TO SECURE THE OCCUPANT. THE VEHICLE WAS TAKEN TO THE DEALER WHO DETERMINED THAT THERE WAS NO ISSUE WITH THE SEAT BELTS. THE MANUFACTURER WAS NOT NOTIFIED. THE VIN WAS INVALID. THE FAILURE MILEAGE WAS 10,100.

05/13/2015
Components: TIRES
Incident Date: 12/05/2014
Crash: No
Fire: No
Vehicle Identification Number: 2HGFB2F53EH******
Summary

TL* THE CONTACT OWNS A 2014 HONDA CIVIC. WHILE DRIVING APPROXIMATELY 75 MPH WITH BRICKS IN THE REAR OF THE VEHICLE, THE LOW TIRE PRESSURE WARNING LIGHT ILLUMINATED. IN ADDITION, AFTER THE BRICKS WERE REMOVED, WHILE MERGING TO THE LEFT AT APPROXIMATELY 20 MPH, THERE WAS AN ABNORMAL NOISE COMING FROM THE WHEEL. THE LOW TIRE PRESSURE WARNING LIGHT ILLUMINATED. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC, WHERE THE TECHNICIAN INFORMED THAT THE TIRE NEEDED AIR. THE TIRE WAS FILLED WITH AIR; HOWEVER, THE FAILURE RECURRED. THE VEHICLE WAS THEN TAKEN TO A DEALER. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE AND STATED THAT THE VIN WAS NOT INCLUDED IN NHTSA CAMPAIGN NUMBER: 14V109000 (TIRES). THE FAILURE MILEAGE WAS 2,500.

04/27/2015
Components: AIR BAGS,SEAT BELTS
Incident Date: 04/23/2015
Crash: Yes
Fire: No
Summary

TL* THE CONTACT OWNED A 2014 HONDA CIVIC. AFTER BEING INVOLVED IN A CRASH, THE SEAT BELT FAILED TO LOCK AND THERE WAS A DELAY BEFORE THE AIR BAG DEPLOYED. NO POLICE REPORT WAS FILED AND THE CONTACT EXPERIENCED INJURIES TO THE HEAD, HAND, AND CHEST. MEDICAL ATTENTION WAS REQUIRED. THE VEHICLE WAS DESTROYED AND TOWED TO A SALVAGE YARD. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE AND VIN WERE UNKNOWN.

04/22/2015
Components: ENGINE
Incident Date: 08/15/2014
Crash: No
Fire: No
Vehicle Identification Number: 19XFB2F58EE******
Summary

TL* THE CONTACT OWNS A 2014 HONDA CIVIC. WHILE AT A STOP SIGN, THE ACCELERATOR PEDAL WAS DEPRESSED. WHEN THE RPMS INCREASED TO 2000, THE VEHICLE LOST POWER. THE VEHICLE WAS TAKEN TO A DEALER, BUT THE TECHNICIAN WAS UNABLE TO DUPLICATE OR REPAIR THE VEHICLE. THE FAILURE RECURRED ON NUMEROUS OCCASIONS. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 1,500.

03/31/2015
Components: ELECTRICAL SYSTEM,WHEELS
Incident Date: 03/25/2015
Crash: No
Fire: No
Vehicle Identification Number: 2HGFG3B5XEH******
Summary

THE "CHECK TIRE PRESSURE" LIGHT IS ON. I'VE GONE TO THE MECHANIC TWICE TO GET IT CHECKED OUT AND IT IS STILL THERE. *TR

03/27/2015
Components: ENGINE AND ENGINE COOLING,VISIBILITY,STRUCTURE
Incident Date: 07/08/2014
Crash: No
Fire: No
Vehicle Identification Number: 19XFB2F85EE******
Summary

PURCHASED MY VEHICLE 5-28-14. FIRST PROBLEM OCCURRED 7-8-14. I NOTICED THERE WAS A WET SPOT ON THE SIDE PANEL BY THE WINDOW ON THE DRIVERS SIDE. WENT IN TO CRISWELL 7-11-14 TO COMPLAIN ABOUT THE ISSUE. WENT BACK 7-14-14 TO COMPLAIN AGAIN. AFTER BEING GIVEN THE RUN AROUND, THE SALES MANAGER ALLOWED ME TO BRING IT IN ON A SATURDAY (7-19-14)AFTER THE SERVICE MANAGER TOLD ME I COULD NOT BRING IT IN ON A WEEKEND, SERVICE HAD TO BE DONE DURING THE WEEK. WAS NOT GOING TO BE PROVIDED A VEHICLE TO GET TO AND FROM WORK. PROBLEM WAS SAID TO BE CAUSED BY A BLOCK IN THE AC VALVE. SECOND PROBLEM OCCURRED 9-13-14, I HEARD A WHISTLING SOUND COMING FROM MY SUNROOF WHILE DRIVING ON THE HIGHWAY, I WAS GOING 75 MPH. TOOK IT IN TO HERSONS HONDA 9-18-14 AND PICKED IT UP 9-19-14. THEY HAD TO REPLACE/ORDER A NEW WINDOW FOR MY SUNROOF BECAUSE THE ORIGINAL WINDOW CAME UNGLUED FROM RUBBER SEALING. COMPLAINED TO AMERICAN HONDA FOR THE SECOND TIME FOR MY CAR, WAS PROVIDED A RENTAL. THIRD PROBLEM, WENT IN FOR ROUTINE OIL CHANGE 3-21-15, SERVICE ADVISOR TOLD ME MY CAR HAD A FLUID LEAK. NO ONE AT THE DEALERSHIP COULD OR WOULD TELL ME WHAT TYPE OF FLUID WAS LEAKING FROM MY CAR OR WHERE THE LEAK WAS. SERVICE ADVISOR ASKED ME TO BRING CAR IN ON 4-4-15 TO HAVE IT LOOKED AT, ALLOWING ME TO LEAVE THEIR DEALERSHIP WITH A LEAKING VEHICLE. *TR

03/27/2015
Components: ENGINE AND ENGINE COOLING,VISIBILITY,STRUCTURE
Incident Date: 07/08/2014
Crash: No
Fire: No
Vehicle Identification Number: 19XFB2F85EE******
Summary

PURCHASED MY VEHICLE 5-28-14 FROM CRISWELL HONDA IN GERMANTOWN, MD. FIRST PROBLEM OCCURRED 7-8-14 I NOTICED THERE WAS A WET SPOT ON THE SIDE PANEL BY THE WINDOW ON THE DRIVERS SIDE. WENT IN TO CRISWELL 7-11-14 TO COMPLAIN ABOUT THE ISSUE. WENT BACK 7-14-14 TO COMPLAIN AGAIN. AFTER BEING GIVEN THE RUN AROUND, THE SALES MANAGER ALLOWED ME TO BRING IT IN ON A SATURDAY (7-19-14)AFTER THE SERVICE MANAGER TOLD ME I COULD NOT BRING IT IN ON A WEEKEND, SERVICE HAD TO BE DONE DURING THE WEEK. WAS NOT GOING TO BE PROVIDED A VEHICLE TO GET TO AND FROM WORK. PROBLEM WAS SAID TO BE CAUSED BY A BLOCK IN THE AC VALVE. SECOND PROBLEM OCCURRED 9-13-14, I HEARD A WHISTLING SOUND COMING FROM MY SUNROOF WHILE DRIVING ON THE HIGHWAY, I WAS GOING 75 MPH. TOOK IT IN TO HERSONS HONDA 9-18-14 AND PICKED IT UP 9-19-14. THEY HAD TO REPLACE/ORDER A NEW WINDOW FOR MY SUNROOF BECAUSE THE ORIGINAL WINDOW CAME UNGLUED FROM RUBBER SEALING. COMPLAINED TO AMERICAN HONDA FOR THE SECOND TIME FOR MY CAR, WAS PROVIDED A RENTAL. THIRD PROBLEM, WENT IN FOR ROUTINE OIL CHANGE 3-21-15 AT CRISWELL, SERVICE ADVISOR TOLD ME MY CAR HAD A FLUID LEAK. NO ONE AT THE DEALERSHIP COULD OR WOULD TELL ME WHAT TYPE OF FLUID WAS LEAKING FROM MY CAR OR WHERE THE LEAK WAS. SERVICE ADVISOR ASKED ME TO BRING CAR IN ON 4-4-15 TO HAVE IT LOOKED AT, ALLOWING ME TO LEAVE THEIR DEALERSHIP WITH A LEAKING VEHICLE. *TR

03/20/2015
Components: POWER TRAIN
Incident Date: 10/24/2014
Crash: No
Fire: No
Vehicle Identification Number: 19XFB2F80EE******
Summary

FROM A DEAD STOP, WHEN THE HONDA STARTS TO ACCELERATE, THERE IS A COMPLETE LOSS OF POWER FOR @ 1.5 SECONDS. THESE EPISODES USUALLY HAPPEN WHEN TURNING LEFT OR RIGHT ALTHOUGH IT HAPPENED FOR THE FIRST TIME ACCELERATING FORWARD TODAY. THESE EPISODES HAPPEN 3 TO 5 TIMES A WEEK. I DRIVE @ 130 MILES A WEEK. THIS IS A SAFETY ISSUE ESPECIALLY IN RUSH HOUR TRAFFIC WHERE RELIABLE ACCELERATION IS IMPORTANT. I HAVE HAD THE CAR EVALUATED 3-4 TIMES BY THE DEALERSHIP WHICH CANNOT REPLICATE THE PROBLEM. THE DEALERSHIP HAS ONLY DRIVEN THE CAR @10 MILES FOR THEIR TESTS WHICH IS HALF OF WHAT I DO ON A DAILY BASIS.

03/12/2015
Components: ENGINE
Incident Date: 02/05/2015
Crash: No
Fire: No
Summary

VTC ACTUATOR MAKES GRINDING SOUND AT START UP. *TR

02/22/2015
Components: TIRES,WHEELS
Incident Date: 02/09/2015
Crash: No
Fire: No
Vehicle Identification Number: 19XFB2F59EE******
Summary

CONTINUOUSLY GETTING CHECK TIRE PRESSURE INDICATOR ON. DO NOT KNOW WHAT TO EXPECT ALTHOUGH THE TIRES ARE INFLATED PROPERLY. *TR

02/17/2015
Components: POWER TRAIN
Incident Date: 10/24/2014
Crash: No
Fire: No
Vehicle Identification Number: 19XFB2F80EE******
Summary

FROM PURCHASE DATE 10-24-14 THRU TODAY, WHEN VEHICLE BEGINS TO ACCELERATE FROM A DEAD STOP, THERE IS A COMPLETE LOSS OF POWER FOR @ 1.5 SECONDS BEFORE ACCELERATION RESUMES. THIS ONLY HAPPENS WHEN TURNING LEFT OR RIGHT, NEVER STRAIGHT FORWARD. THESE EPISODES HAPPEN 3-5 TIMES PER WEEK. THE HONDA TRANSMISSION IS THE "CVT/ DRIVE BY WIRE SYSTEM". I DRIVE @ 20 MILES PER DAY. IT HAS BEEN EVALUATED 3 TIMES AT THE DEALERSHIP HERE IN LONGMONT, COLORADO AND THEY HAVE NOT FOUND A PROBLEM SAYING EVERYTHING IS OK. THIS PROBLEM IS NOT OK FOR A NEW CAR AND IS A SAFETY ISSUE. *TR

02/04/2015
Components: POWER TRAIN
Incident Date: 02/03/2015
Crash: No
Fire: No
Vehicle Identification Number: 19XFB2F56EE******
Summary

I HAVE CURRENTLY LODGED MORE THAN SIX COMPLAINTS WITH THIS AGENCY IN REGARD TO A 2014 HONDA CIVIC I PURCHASED NEW FROM FRANK FLETCHER HONDA IN BENTONVILLE, AR. THE VEHICLE CONTINUES TO EXPERIENCE THE SAME ISSUES ON A DAILY BASIS. THIS INCLUDES STALLING, TRANSMISSION SLIPPING, JERKING AND AN OVERALL ROUGH RIDE. THE DEALERSHIP WAS SERVED ON FEBRUARY 3, 2015 WITH A CERTIFIED LETTER MAKING A WRITTEN DEMAND UNDER THE ARKANSAS NEW MOTOR VEHICLE QUALITY ASSURANCE ACT (ACT 297 OF 1993) TO PROVIDE COMPENSATION UNDER SAID LAW. HONDA AMERICA WAS ALSO SERVED WITH THE SAME LETTER. THE DEALERSHIP AND HONDA AMERICA HAVE HAD AMPLE TIME TO CORRECT THIS SITUATION BUT HAVE DONE NOTHING TO DATE. BOTH ENTITIES HAVE PLACED ME AND MY FAMILY IN JEOPARDY BY CHOOSING TO ANSWER MY REQUEST FOR A SAFE VEHICLE. MY ATTORNEY, WHO DREW UP THE LETTER, STATED THE CAR FALLS UNDER THE "LEMON LAW" AND I'M CURRENTLY DRIVING "HALF A VEHICLE." *TR

01/30/2015
Components: POWER TRAIN
Incident Date: 01/25/2015
Crash: No
Fire: No
Summary

AS MY HUSBAND WAS TURNING A CORNER, THE CLUTCH DROPPED, AND THE SERVICE CENTER REPORTED THAT THE CLUTCH FIBERS ARE TORN UP. COST OF REPAIR = $1700. WE HAVE BEEN LIFELONG MANUAL TRANSMISSION DRIVERS. WE DO NOT MISUSE VEHICLES, AND THE CLUTCH GOING OUT SO SOON FOR US IN PARTICULAR IS INDICATIVE OF A MANUFACTURING PROBLEM RATHER THAN OPERATOR ERROR. *TR

01/22/2015
Components: AIR BAGS,WHEELS
Incident Date: 01/21/2015
Crash: Yes
Fire: No
Vehicle Identification Number: 19XFB2F81EE******
Summary

AIR PRESSURE ON MY FRONT PASSENGER TIRE HAS BEEN LOW SINCE A MONTH INTO THE PURCHASE OF THIS CAR. THE ALERT ONLY WENT OFF ONCE, BUT WHEN I GOT THE TIRES REFILLED, THE TIRE STILL SEEMED FLAT. I JUST LET IT BE BECAUSE NO FURTHER ALERTS CAME ON. BUT I WAS IN AN ACCIDENT AND SLIPPED ON SNOW THE OTHER DAY AND HIT A CURB, WHICH DEPLOYED MY AIRBAGS. I DO NOT THINK THAT IF THIS TIRE WAS DEFECTIVE I WOULD HAVE GOTTEN INTO THIS ACCIDENT. I WAS GOING AROUND 10MPH, AS I WAS PULLING OUT OF A PARKING LOT. *TR

01/19/2015
Components: VEHICLE SPEED CONTROL
Incident Date: 01/08/2015
Crash: No
Fire: No
Vehicle Identification Number: 19XFB2F53EE******
Summary

I WAS PARKING MY CAR ON AN UPWARD INCLINE AND TURNING LEFT INTO A PARKING SPACE WHEN I SUDDENLY HAD NO CONTROL OVER THE CAR AND IT JUST KEPT LURCHING/MOVING FORWARD. THE CAR STOPPED ONLY BECAUSE THE FRONT WHEELS WENT UP AND OVER A CONCRETE CURB.,,,THERE WAS A LINK FENCE AND THEN A DEEP EMBANKMENT BEYOND I WAS ABLE TO TURN THE ENGINE OFF AND THEN BACK UP OVER THE CURB TO PARK THE CAR I DO NOT FEEL THIS CAR IS SAFE TO DRIVE. IT IS PRESENTLY AT A HONDA DEALER WHO SAY THERE IS NOTHING WRONG WITH THE CAR THERE IS ALSO A PROBLEM WITH THE TIRE PRESSURE WARNING COMING ON AND WHEN CHECKED THERE IS NOTHING WRONG WITH THE TIRE PRESSURE BUT THE WARNING LIGHT WILL NOT GO OFF. *TR

01/10/2015
Components: POWER TRAIN
Incident Date: 01/08/2015
Crash: No
Fire: No
Vehicle Identification Number: 19XFB2F56EE******
Summary

THIS IS THE SEVENTH (7) COMPLAINT I HAVE FILED IN REGARD TO A NEW HONDA CIVIC I PURCHASED FROM FRANK FLETCHER HONDA IN BENTONVILLE, AR. THE CAR HAS ALSO BEEN TAKEN TO THE DEALERSHIP SEVEN TIMES WITH NO RESOLUTION. I AM STILL BEING FORCED TO DRIVE A VEHICLE WHICH IS NOT SAFE. AT APPROXIMATELY 1:45 P.M. MY HUSBAND PICKED ME UP FROM WORK FOR LUNCH. AS WE WERE DRIVING DOWN THE RODE, WE FELT A "SLIPPING" MOVEMENT AND THE CAR BEGAN TO STALL OUT. FOLLOWING THIS WAS A SERIES OF SMALL JERKING MOVEMENTS AS WE CONTINUED TO DRIVE. A WEEK AGO MY ATTORNEY FILED LEGAL DOCUMENTS UNDER THE ARKANSAS AUTO LEMON LAW AGAINST HONDA AMERICA. THE VEHICLE HAS MET ALL REQUIREMENTS UNDER THIS LAW. I AM HOPING NHTSA WILL TAKE MY COMPLAINTS SERIOUSLY AND MONITOR HONDA AMERICA'S ACTIONS TOWARDS CONSUMERS AND THE VEHICLES THAT ARE BEING SOLD WHICH HAVE SAFETY ISSUES. *TR

01/08/2015
Components: FUEL SYSTEM, GASOLINE
Incident Date: 07/01/2014
Crash: No
Fire: No
Vehicle Identification Number: 19XFB2F98EE******
Summary

MY CAR IS 2014 HONDA CIVIC EX-L NAVI WITH PUSHBUTTON ENGINE START/STOP. I WAS APPROACHING AN INCIDENT ON THE HIGHWAY AND HAD SLOWED DOWN TO ABOUT 30 MPH. I THOUGHT I SHOULD ACTIVATE THE 4-WAY FLASHERS AS A WARNING TO OTHER DRIVERS. WHEN I PUSHED THE BUTTON, I PUSHED THE START/STOP BUTTON BY MISTAKE AND SHUT OFF THE ENGINE. THE START/STOP BUTTON IS JUST BEHIND THE STEERING WHEEL, AND THE FLASHER BUTTON IS ABOUT SIX INCHES TO THE LOWER RIGHT OF THE START/STOP BUTTON. OF COURSE WHEN THE ENGINE STOPPED I LOST POWER STEERING AND POWER BRAKE BOOST. IT WAS REALLY HARD TO CONTROL THE VEHICLE AT THAT POINT. THANKFULLY TRAFFIC WAS LIGHT. THE STEERING WHEEL WAS TURNED SLIGHTLY TO THE LEFT AND I CONTINUED TO COAST SLIGHTLY LEFT. I ORDER TO RESTART THE ENGINE, I HAD TO PUT THE TRANSMISSION IN NEUTRAL AND PUSH LIGHTLY ON THE BRAKE PEDAL. THIS IS A DIFFICULT SEQUENCE TO PERFORM WHEN ONE'S VEHICLE IS DEAD AND COASTING WITH MINIMAL CONTROL. BY THE TIME I RESTARTED THE ENGINE AND REGAINED CONTROL I WAS APPROACHING THE JERSEY BARRIERS IN THE CENTER OF THE HIGHWAY AND WAS BEING PASSED BY THE VEHICLES BEHIND ME. THE START/STOP BUTTON IS REAL EASY TO OPERATE. IT DOES NOT HAVE TO BE FULLY DEPRESSED, JUST A SLIGHT TOUCH WILL ACTIVATE IT. MORE FORCE IS REQUIRED TO OPERATE THE FLASHER BUTTON THAN THE START/STOP BUTTON. PLUS, THE START/STOP BUTTON PROTRUDES FROM THE SURFACE OF THE DASH AND CAN BE EASILY PRESSED BY ACCIDENT. THE START/STOP SHOULD BE RECESSED INSIDE A SHROUD AND ACTIVATION SHOULD REQUIRE A FULL DEPRESSION AND BE HELD FOR AT LEAST TWO SECONDS. AND IDEALLY THE FLASHER BUTTON SHOULD BE RELOCATED TO THE TOP CENTER OF THE DASHBOARD. THE EVENT DATE AND MILEAGE ARE APPROXIMATE. *TR

01/03/2015
Components: TIRES,WHEELS
Incident Date: 03/31/2014
Crash: No
Fire: No
Vehicle Identification Number: 2HGFB2F80EH******
Summary

TIRE PRESSURE MONITORING LIGHT COMES ON EVERY COUPLE OF MONTHS. CHECKED TIRES AND PRESSURE EVERYTHING IS OK HAVE TO RESET., THEN IS OK FOR AWHILE THIS IS VERY ANNOYING HAVE TO PULL OVER TO CHECK EVER TIME.THIS CAN BE UNSAFE AT TIMES. HONDA CALLS IT TPMS LIGHT. *TR

01/02/2015
Components: POWER TRAIN
Incident Date: 08/29/2014
Crash: Yes
Fire: No
Vehicle Identification Number: 19XFB2F58EE******
Summary

THIS CAR HAS HAD A CONTINUAL PROBLEM WITH THE TIRE PRESSURE SENSOR MECHANISM AND HAS BEEN SERVICED THREE TIMES WITHOUT ANY SUCCESS. AND WHEN THE BRAND NEW TIRE BLEW OUT THE SENSOR FAILED. ALSO THE POWER TRAIN IS BAD, THE CAR DRIVES SLUGGISH AND LOSES POWER DURING TURNS AND ALSO IN JUST REGULAR DRIVING .. I DO NOT FEEL SAFE IN THIS CAR AT ALL. *TR

12/23/2014
Components: POWER TRAIN
Incident Date: 12/20/2014
Crash: No
Fire: No
Vehicle Identification Number: 19XFB2F56EE******
Summary

ON DECEMBER 20 AT APPROXIMATELY 1:30 P.M., MY HUSBAND WAS RUNNING AN ERRAND TO THE STORE WHEN THE CAR STALLED OUT WHILE DRIVING ON A TWO-LANE ROAD. THE CAR WAS PURCHASED NEW FROM FRANK FLETCHER HONDA IN BENTONVILLE, AR. THE CAR HAS BEEN BROUGHT BACK TO THE DEALERSHIP SIX TIMES FROM SEPTEMBER THROUGH DECEMBER 2014. THIS IS MY SIXTH (6) COMPLAINT TO NHTSA. FRANK FLETCHER HONDA TECHNICIANS STATE THEY CANNOT REPLICATE THE ISSUE. I HAVE EXPRESSED TO GENERAL MANAGER RYAN BLAKE THAT I DISAGREE WITH THE FINDINGS AS I DRIVE THE VECHILE EVERY DAY. I HAVE HAD ISSUES WITH THE CAR SINCE I PURCHASED IT. WHILE SUMPATHETIC, MR. BLAKE STATED THERE WAS NOTHING HE OR THE DEALERSHIP COULD DO. AFTER EXPRESSING MY CONCERN FOR THE SAFETY OF MY FAMILY, I HAVE BEEN FORCED TO DRIVE THIS CAR AS IT IS THE FAMILY'S ONLY SOURCE OF TRANSPORTATION. MR. BLAKE, MR. FLETCHER, AND THE DEALERSHIP TECHNICIANS BASICALLY IGNORED MY CONCERNS UNTIL NHTSA WAS CONTACTED. HONDAAMERICA HAS ALSO BECOME INVOLVED BE THERE HAS BEEN NO RESOLUTION. I AM REACHING OUT AND ASKING THAT A RESOLUTION BE REACHED SO I NOT HAVE TO DRIVE WHAT I CONSIDER TO BE AN UNSAFE VEHICLE. I DON'T REALLY LIKE TO TALK ABOUT THIS BUT I HAVE AN INCURABLE LIVER DISEASE AND IT WOULD PUT MY MIND TO REST IF I KNEW I HAVE RELIABLE TRANSPORTATION. *TR

12/23/2014
Components: POWER TRAIN
Incident Date: 12/19/2014
Crash: No
Fire: No
Vehicle Identification Number: 19XFB2F56EE******
Summary

ON FRIDAY, DECEMBER 19 AT APPROXIMATELY 2 P.M., MY HUSBAND AND I WERE PULLING OUT OF THE PARKING LOT OUT ONTO A FOUR-LANE ROAD WHEN THE CAR STALLED. OUT. I HAD JUST GOTTEN MY HAIRCUT AND WAS HEADING BACK TO WORK. I PURCHASED THIS AS A NEW CAR FROM FRANK FLETCHER HONDA IN BENTONVILLE, AR. THE CAR HAS BEEN BROUGHT BACK TO THE DEALERSHIP SIX TIMES FROM SEPTEMBER THROUGH DECEMBER. THE TECHNICIANS AND THE DEALERSHIP GENERAL MANAGER [XXX] HAVE STATED THEY CANNOT REPLICATE THE ISSUE. DUE TO THIS, THE DEALERSHIP, [XXX] AND THE DEALERSHIP OWNER [XXX] ARE GIVING ME NO CHOICE OTHER THAN TO DRIVE A VEHICLE I'M AFRAID TO DRIVE. HONDAAMERICA HAS NOW BECOME INVOLVED IN THE SITUATION BUT THERE HAS BEEN NO RESOLUTION. I HAVE A CHILD WHO RIDES IN THIS CAR AND I FEAR FOR HER AND MY SAFETY. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6). *TR

12/22/2014
Components: AIR BAGS,SERVICE BRAKES
Incident Date: 12/21/2014
Crash: Yes
Fire: No
Summary

THE CAR JUST SPED OUT CAUSING THE AIRBAG TO EXPLODE. ...UPDATED 01/07/15 *BF

12/22/2014
Components: POWER TRAIN
Incident Date: 12/21/2014
Crash: No
Fire: No
Vehicle Identification Number: 19XFB2F56EE******
Summary

THIS IS THE SIXTH COMPLAINT I'VE MADE TO NHTSA FOR THE SAME ISSUE. I PURCHASED THE CAR NEW FROM FRANK FLETCHER HONDA AND IT'S BEEN TO THE DEALERSHIP SEVEN TIMES FROM SEPTEMBER THROUGH DECEMBER 2014 WITH NO RESOLUTION. ON SUNDAY DECEMBER 21 THE CAR HAD TWO SEPARATE INCIDENTS WHERE IT STALLED OUT. THE FIRST WAS AT APPROXIMATELY 8:45 A.M. MY HUSBAND WAS DRIVING TO THE NEIGHBORHOOD MARKET TO PICK UP BREAKFAST ITEMS WHEN THE CAR STALLED OUT. THE SECOND INCIDENT OCCURRED WHEN ME AND MY 15-YEAR-OLD WERE DRIVING TO KOHL'S TO DO SOME CHRISTMAS SHOPPING AT APPROXIMATELY 3:30 P.M. IT STALLED OUT AS I WAS TURNING OFF THE MAIN ROAD INTO THE PARKING LOT. THIS UPSET ME, ESPECIALLY SINCE MY CHILD WAS IN THE CAR. I DON'T WANT ANYTHING TO HAPPEN TO HER DUE TO A FLAW IN THE VEHICLE. I HAVE NO CHOICE, HOWEVER, SINCE WE ONLY HAVE ONE VEHICLE. I NEED HELP REACHING A RESOLUTION WITH HONDA AMERICA AND FRANK FLETCHER HONDA. I HAVE A PROBLEM WITH THE CAR EVERY TIME I DRIVE IT. *TR

12/18/2014
Components: POWER TRAIN
Incident Date: 12/17/2014
Crash: No
Fire: No
Vehicle Identification Number: 19XFB2F56EE******
Summary

MY HUSBAND WAS DRIVING MY 2014 HONDA CIVIC ON DECEMBER 17, 2014 WHEN AT APPROXIMATELY 5:30 P.M. THE VEHICLE STALLED OUT ON HIM IN TRAFFIC. FORTUNATELY, NO ONE WAS HURT. I PURCHASED THIS VEHICLE FROM FRANK FLETCHER HONDA IN BENTONVILLE, AR. WE HAVE BROUGHT THE VEHICLE IN SIX TIMES FROM SEPTEMBER THROUGH DECEMBER COMPLAINING OF STALLING, JERKING ISSUES. I LODGED A COMPLAINT WITH HONDA AMERICA. THE DEALERSHIP TECHNICIANS STATED THEY WERE NOT ABLE TO REPLICATE THE ISSUE. AFTER SPEAKING WITH FRANK FLETCHER HONDA, HONDA AMERICA STATED THEY WERE CLOSING OUT THE CASE SINCE THE ISSUE WAS NOT ABLE TO BE REPLICATED. THIS IS THE SECOND TIME THE VEHICLE HAS STALLED OUT ON MY HUSBAND. THIS IS MY SECOND COMPLIANT FILED WITH NHTSA. I AM AFRAID TO DRIVE THE VEHICLE BUT THE DEALERSHIP MANAGED BY [XXX] IS UNWILLING TO DO ANYTHING BECAUSE THE ISSUE CANNOT BE REPLICATED. I HAVE A 15-YEAR-OLD GIRL AND IT SCARES ME WHEN SHE IS RIDING IN THE CAR. THE SEMI-STALLING, JERKING ISSUE OCCURS EVERY TIME I DRIVE IT. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6). *TR

12/18/2014
Components: POWER TRAIN
Incident Date: 12/18/2014
Crash: No
Fire: No
Vehicle Identification Number: 19XFB2F56EE******
Summary

AT APPROXIMATELY 8:00 A.M. DECEMBER 18, 2014, MY HUSBAND WAS DRIVING TO THE STORE WHEN THE VEHICLE STALLED OUT ON HIM IN TRAFFIC. AGAIN, IT WAS FORTUNATE NO ONE WAS HURT. THE 2014 HONDA CIVIC WHICH I PURCHASED FROM FRANK FLETCHER HONDA IN BENTONVILLE, AR, HAS BEEN BROUGHT BACK TO THE DEALERSHIP SIX TIMES FROM SEPTEMBER THROUGH DECEMBER 2014. THE VEHICLE WAS BROUGHT IN DUE TO STALLING ISSUES AND JERKING TYPE MOTIONS. THE DEALERSHIP TECHNICIANS ALONG WITH THE GENERAL MANAGER [XXX] , STATED THEY COULD NOT REPLICATE THE ISSUE EACH TIME THE CAR WAS BROUGHT IN. I FILED A COMPLAINT WITH HONDA AMERICA. APPROXIMATELY THREE DAYS AFTER FILING THE COMPLAINT WITH HONDA AMERICA, [XXX], MY CASE MONITOR, ADVISED ME THE VEHICLE WAS RUNNING AS IT WAS DESIGNED. I DISAGREED WITH HER AS I HAVE WITH THE DEALERSHIP TECHNICIANS AND GM [XXX] STATEMENTS THAT NOTHING IS WRONG WITH THE CAR. I TOLD THE DEALERSHIP I WAS GOING TO KEEP BRINGING IN THE CAR UNTIL THE ISSUE WAS FIXED. I WAS ADVISED NOT TO BRING IT IN BECAUSE THERE WAS NOTHING WRONG WITH IT. I REMINDED THEM I HAVE DAILY ISSUES WITH THE CAR ACTING LIKE IT'S GOING TO STALL AND IT HAS JERKING MOTIONS WHEN DRIVING. I AM AFRAID TO DRIVE THIS CAR BUT FRANK FLETCHER HONDA HAS GIVEN ME NO CHOICE BUT TO CONTINUE TO DRIVE IT. THIS IS MY THIRD COMPLAINT WITH NHTSA OVER THE SAME ISSUE. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6). *TR

12/18/2014
Components: POWER TRAIN
Incident Date: 12/18/2014
Crash: No
Fire: No
Vehicle Identification Number: 19XFB2F56EE******
Summary

AT APPROXIMATELY 8:00 A.M. DECEMBER 18, 2014, MY HUSBAND WAS DRIVING TO THE STORE WHEN THE VEHICLE STALLED OUT ON HIM IN TRAFFIC. AGAIN, IT WAS FORTUNATE NO ONE WAS HURT. THE 2014 HONDA CIVIC WHICH I PURCHASED FROM FRANK FLETCHER HONDA IN BENTONVILLE, AR, HAS BEEN BROUGHT BACK TO THE DEALERSHIP SIX TIMES FROM SEPTEMBER THROUGH DECEMBER 2014. THE VEHICLE WAS BROUGHT IN DUE TO STALLING ISSUES AND JERKING TYPE MOTIONS. THE DEALERSHIP TECHNICIANS ALONG WITH THE GENERAL MANAGER [XXX] , STATED THEY COULD NOT REPLICATE THE ISSUE EACH TIME THE CAR WAS BROUGHT IN. I FILED A COMPLAINT WITH HONDA AMERICA. APPROXIMATELY THREE DAYS AFTER FILING THE COMPLAINT WITH HONDA AMERICA, [XXX], MY CASE MONITOR, ADVISED ME THE VEHICLE WAS RUNNING AS IT WAS DESIGNED. I DISAGREED WITH HER AS I HAVE WITH THE DEALERSHIP TECHNICIANS AND GM [XXX] STATEMENTS THAT NOTHING IS WRONG WITH THE CAR. I TOLD THE DEALERSHIP I WAS GOING TO KEEP BRINGING IN THE CAR UNTIL THE ISSUE WAS FIXED. I WAS ADVISED NOT TO BRING IT IN BECAUSE THERE WAS NOTHING WRONG WITH IT. I REMINDED THEM I HAVE DAILY ISSUES WITH THE CAR ACTING LIKE IT'S GOING TO STALL AND IT HAS JERKING MOTIONS WHEN DRIVING. I AM AFRAID TO DRIVE THIS CAR BUT FRANK FLETCHER HONDA HAS GIVEN ME NO CHOICE BUT TO CONTINUE TO DRIVE IT. THIS IS MY THIRD COMPLAINT WITH NHTSA OVER THE SAME ISSUE. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6). *TR

12/18/2014
Components: POWER TRAIN
Incident Date: 12/18/2014
Crash: No
Fire: No
Vehicle Identification Number: 19XFB2F56EE******
Summary

TELL US WHAT HAPPENED: AT APPROXIMATELY 8:00 A.M. DECEMBER 18, 2014, MY HUSBAND WAS DRIVING TO THE STORE WHEN THE VEHICLE STALLED OUT ON HIM IN TRAFFIC. AGAIN, IT WAS FORTUNATE NO ONE WAS HURT. THE 2014 HONDA CIVIC WHICH I PURCHASED FROM FRANK FLETCHER HONDA IN BENTONVILLE, AR, HAS BEEN BROUGHT BACK TO THE DEALERSHIP SIX TIMES FROM SEPTEMBER THROUGH DECEMBER 2014. THE VEHICLE WAS BROUGHT IN DUE TO STALLING ISSUES AND JERKING TYPE MOTIONS. THE DEALERSHIP TECHNICIANS ALONG WITH THE GENERAL MANAGER [XXX] , STATED THEY COULD NOT REPLICATE THE ISSUE EACH TIME THE CAR WAS BROUGHT IN. I FILED A COMPLAINT WITH HONDA AMERICA. APPROXIMATELY THREE DAYS AFTER FILING THE COMPLAINT WITH HONDA AMERICA, [XXX], MY CASE MONITOR, ADVISED ME THE VEHICLE WAS RUNNING AS IT WAS DESIGNED. I DISAGREED WITH HER AS I HAVE WITH THE DEALERSHIP TECHNICIANS AND GM [XXX] STATEMENTS THAT NOTHING IS WRONG WITH THE CAR. I TOLD THE DEALERSHIP I WAS GOING TO KEEP BRINGING IN THE CAR UNTIL THE ISSUE WAS FIXED. I WAS ADVISED NOT TO BRING IT IN BECAUSE THERE WAS NOTHING WRONG WITH IT. I REMINDED THEM I HAVE DAILY ISSUES WITH THE CAR ACTING LIKE IT'S GOING TO STALL AND IT HAS JERKING MOTIONS WHEN DRIVING. I AM AFRAID TO DRIVE THIS CAR BUT FRANK FLETCHER HONDA HAS GIVEN ME NO CHOICE BUT TO CONTINUE TO DRIVE IT. THIS IS MY THIRD COMPLAINT WITH NHTSA OVER THE SAME ISSUE. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6). *TR

12/17/2014
Components: POWER TRAIN
Incident Date: 12/06/2014
Crash: No
Fire: No
Vehicle Identification Number: 19XFB2F56EE******
Summary

ON DECEMBER 6, 2014, MY HUSBAND WAS DRIVING TO PICK UP MY GRANDDAUGHTER. AT APPROXIMATELY 9:05 P.M., THE VEHICLE STALLED OUT AND DIED WHILE MY HUSBAND WAS DRIVING. BEFORE THIS INCIDENT, I HAD TAKEN THE CAR INTO FRANK FLETCHER HONDA IN BENTONVILLE, AR, SIX TIMES FOR STALLING ISSUES. THE DEALERSHIP TECHS STATED THEY WERE NOT ABLE TO REPLICATE THE ISSUE. I LODGED A COMPLAINT WITH HONDA AMERICA AND WAS ASSIGNED CASE MONITOR [XXX] 800-999-1009, EXT. [XXX] (CASE NO[XXX]). APPROXIMATELY THREE DAYS AFTER I LODGED THE COMPLAINT, HONDA AMERICA ADVISED THAT THE VEHICLE WAS DESIGNED AS IT SHOULD BE AND SAW NO REASON TO ASSIST WITH MY CONCERN. I CONTINUE TO HAVE THE ISSUE AND SINCE MY HUSBAND'S EXPERIENCE WITH THE VEHICLE DYING, I HAVE BEEN NERVOUS DRIVING IT. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6). *TR

12/14/2014
Components: VEHICLE SPEED CONTROL,ENGINE,FUEL/PROPULSION SYSTEM
Incident Date: 12/14/2014
Crash: No
Fire: No
Vehicle Identification Number: 19XFB2F50EE******
Summary

WAS TRAVELING ABOUT 25 MPH ON SOUTH LAS VEGAS BOULEVARD IN LAS VEGAS, NEVADA, WENT TO ACCELERATE AROUND A CAR AND PUSHED THE GAS PEDAL DOWN TO THE FLOOR TO KICK IT INTO ANOTHER GEAR. THE ENGINE REVVED UP AND THE PEDAL WOULDN'T COME OFF THE FLOOR EVEN WHEN I TRIED TO PRY IT OFF WITH MY FOOT.. THE CAR CONTINUED TO REV UNCONTROLLABLE UNTIL I PUT IT IN NEUTRAL AND SHUT THE CAR OFF AS I TRAVELED DOWN THE ROAD. I PULLED INTO A PARKING LOT. THERE, AT A STOP, I STARTED THE CAR, PUT IT IN NEUTRAL, PUSHED THE GAS PEDAL TO THE FLOOR TO SEE IF IT WOULD DO IT AGAIN AND THE CAR REVVED UP. I LET MY FOOT OFF THE GAS, AND THE CAR CONTINUED TO REV UP WITH THE PEDAL NOT RETURNING BACK TOWARDS ME-STUCK TO THE FLOOR BOARD AGAIN. I HAD TO SHUT IT OFF AGAIN TO RELEASE THE PEDAL AND STOP THE REVVING. *TR

12/12/2014
Components: WHEELS
Incident Date: 11/21/2014
Crash: No
Fire: No
Vehicle Identification Number: 19XFB2F53EE******
Summary

MY DAUGHTER DRIVING FROM HER PLACE GOING TO SCHOOL, APPROXIMATELY 5 MINUTES BACK AND FORTH EVERY REGULAR SCHOOL DAYS. ALL A SUDDEN, BLOW-UP THE FRONT RIGHT TIRES. THE CAR IS ONLY 3 MONTHS OLD. ITS GOOD THING IT NOT HAPPEN IN THE FREEWAYS. DEALER FROM MERCED, CA AND FRESNO, CA INDICATED THAT THE TIRES ARE NOT PART OF WARRANTY AND RECALLS. MY CONCERN ARE: HOW WE KNOW AS CONSUMERS, THE TIRES IS PART OF RECALLS? WHY THE DEALERS OR MANUFACTURES ARE NOT RESPONSIBLE OF THE REIMBURSEMENT NOR THE SAFETY OF THEY ARE SELLING? HOW WE PREVENT THIS TO HAPPEN TO SOMEONE? WE TRIED TO REPLACE THE TIRE THAT GOT BLOWN OUT, BUT WENT TO 4 PLACES INCLUDING DEALER, COSTCO, WALMART AND FIRESTONE STORE, UNFORTUNATELY THEY ARE OUT OF STOCKS. WE END UP REPLACING ALL TIRES. *TR

11/06/2014
Components: EXTERIOR LIGHTING,STRUCTURE
Incident Date: 10/18/2014
Crash: No
Fire: No
Summary

THERE SEEMS LITTLE TO NO CLEAR COAT ON THE CAR AND SCRATCHES EASILY APPEARS ON PAINT OF CAR. *TR

11/01/2014
Components: SEATS
Incident Date: 10/29/2014
Crash: No
Fire: No
Vehicle Identification Number: 2HGFB2F86EH******
Summary

THE HEAD RESTRAINTS ON BOTH THE FRONT DRIVER AND PASSENGER SEATS CANNOT BE ADJUSTED FORWARD AND BACKWARD TO ACCOMMODATE DIFFERENT BODIES. FOR BOTH MY WIFE AND I THE RESTRAINTS PUSHED OUR HEADS FORWARD (NO MATTER HOW ADJUSTED UP OR DOWN) AND DIDN'T ALLOW OUR UPPER BODIES (SHOULDER BLADES, ETC) TO TOUCH THE SEAT. THIS IS VERY UNCOMFORTABLE AND GAVE BOTH OF US BACK AND NECK PAINS. THIS WAS WITH THE SEAT ADJUSTED IN A COMFORTABLE VERTICAL POSITION FOR US. THE HEAD RESTRAINTS PUSH OUR HEADS FORWARD AND CANNOT BE ADJUSTED FORWARD OR BACKWARD, ONLY UP AND DOWN. IN ALL OTHER RESPECTS THE CAR IS EXCELLENT. *TR

10/28/2014
Components: POWER TRAIN
Incident Date: 08/19/2014
Crash: No
Fire: No
Vehicle Identification Number: 2HGFB2F54EH******
Summary

I PURCHASED A NEW HONDA CIVIC 2014 ON 6/27/2014. ONE MONTH AND A HALF LATER DURING MY MORNING COMMUTE, EACH TIME I TRIED TO SPEED UP TO 50 MILES/HOUR, I STARTED FEELING SOME JERKINESS. SINCE IT WAS A NEW CAR, I WAS NOT SURE THAT IT WAS NORMAL OR NOT. ABOUT A WEEK AFTER THAT, ONE MORNING WHEN I WAS VERY SLOWLY PULLING THE CAR OUT OF THE GARAGE, THE CAR STOPPED AND THE ENGINE DIED. I TURNED ON THE ENGINE AND TRIED TO MOVE THE CAR AGAIN. THIS HAPPENED 4 TIMES ON THE SAME DAY. NEXT DAY I CALLED THE CAR DEALER AND TOOK MY CAR FOR THE INSPECTION. THEY FOUND THAT THE TRANSMISSION HAD A DEFECT AND IT HAD TO BE REPLACED. THEN ON 10/19/2014, WHEN I WAS DRIVING A STREET, I GOT A TIRE PRESSURE WARNING. MY HUSBAND HELPED TO ADD AIR TO THE TIRES, BUT THE WARNING SIGN DID NOT DISAPPEAR. ON 10/27/2014, WHEN MY HUSBAND WAS DRIVING THE CAR IN THE AFTERNOON, A SERIES OF WARNINGS APPEARED (VSA, TPMS, EPS, ABS). AFTER HE GOT HOME, HE CALLED THE DEALER TO ASK FOR TOWING SERVICE TO TAKE THE CAR BACK TO THE DEALER AS HE DID NOT FEEL SAFE TO DRIVE THE CAR. THE CAR WAS TOWED TO THE DEALER NEXT MORNING. THE DEALER REPLACED THE ABS SENSOR AND PERFORMED THE SOFTWARE UPDATE FOR THE VSA SYSTEM. HOWEVER THE DEALER STATED THAT IT COULD HAPPEN AGAIN. *TR

10/21/2014
Components: TIRES,WHEELS
Incident Date: 10/19/2014
Crash: No
Fire: No
Vehicle Identification Number: 19XFB2F51EE******
Summary

THE TPMS UNDER INFLATION WARNING LIGHTS CAME ON AND WILL NOT GO OFF. THERE NOT A TIRE INFLATION PROBLEM. THIS IS AN ONGOING SENSOR AND SOFTWARE PROBLEM WITH CIVICS. THE CAR WAS SOLD TO ME WITHOUT NOTIFYING ME OF THESE ONGOING PROBLEMS. THE J.L. FREED SERVICE MANAGER IS UNAWARE OF THE SOFTWARE UPGRADE NOW AVAILABLE, AND THE RECALL ON THE TIRES LEAKING FROM BAD BEADS. *TR

10/20/2014
Components: AIR BAGS
Incident Date: 10/20/2014
Crash: No
Fire: No
Vehicle Identification Number: 1HGEM22924L******
Summary

I RECEIVED A NOTICE ABOUT A RECALL FOR MY VEHICLE AND WAS URGED TO ACT PROMPTLY IN GETTING IT FIXED. I WAS TOLD IN THE LETTER TO CALL MY HONDA DEALERSHIP SO THEY COULD ORDER REPLACEMENT PARTS AND THEN SCHEDULE TO DROP OFF MY CAR FOR THEM TO BE ABLE TO INSTALL THE REPLACEMENT PARTS. I CALLED DUVAL HONDA ON CASSAT AND WAS TOLD BY THE SERVICE DESK THAT THEY WERE NOT ORDERING PARTS UNTIL I BROUGHT THE CAR BY FOR AN INSPECTION FIRST, BUT THEY COULD NOT INSPECT ANY CAR AFTER 3PM. I FIND THIS EXTREMELY UNSATISFACTORY SINCE MOST OF US THAT OWN THESE CARS WORK FOR A LIVING. THE LADY I SPOKE WITH CALLED HER MANAGER AND HE CONFIRMED THAT NO, THEY WERE NOT INSPECTING CARS FOR THIS RECALL AFTER 3PM I CALLED A DIFFERENT DEALER IN TOWN AND THEY ARE ORDERING THE PARTS WITHOUT SEEING MY CAR AND I HAVE SCHEDULED TO DROP IT OFF WITH THEM. YOU SHOULD KNOW THAT NOT ALL DEALERSHIPS ARE HELPING PEOPLE WITH THIS PROBLEM! *TR

10/13/2014
Components: TIRES
Incident Date: 07/09/2014
Crash: No
Fire: No
Vehicle Identification Number: 19XFB2F86EE******
Summary

THE TIRE PRESSURE WARNING LIGHT CAME ON JULY 10, 2014. ALL TIRES MEASURED 33 PSI. ON JULY 16, SIX DAYS LATER AFTER THE DEALER RESET THE SYSTEM THE LIGHT CAME ON AGAIN. ALL TIRES MEASURED 33 PSI AND AGAIN THE DEALER RESET THE SYSTEM. HONDA AMERICA WAS CONTACTED AND INDICATED THEY WOULD HAVE A SOFTWARE FIX BY THE END OF JULY. ON OCTOBER 13, 2014 THE TP LIGHT CAME ON AGAIN AND THE TIRES MEASURED 33 PSI. THE DEALER WILL HAVE ANOTHER GO AT RESETTING THE SYSTEM ON 10/14/2014 FOR THE THIRD TIME. THE CAR NOW HAS 2596 MILES ON IT. WHAT IS HONDAS PROBLEM? *TR

09/25/2014
Components: STRUCTURE
Incident Date: 09/24/2014
Crash: No
Fire: No
Vehicle Identification Number: 19XFB2F52EE******
Summary

THE NEW HONDA CIVIC 2014 WAS PURCHASED FROM A DEALER THREE MONTHS AGO. CAR ONLY HAS 2600 MILES NOW. BIG CHIP ON OWNERS DOOR HANDLE, AND ONE OTHER SIGNIFICANT CHIP ON SIDE PANEL. ALSO MULTIPLE LITTLE CHIPS ON HOOD AND ON FRONT BUMPER ONCE I LOOKED CAREFULLY. SMALL NOW BUT WILL RUST AND PEEL AND UNFAIR TO SELL CAR LIKE THIS. SALESMAN SAID I JUST SELL THEM NOT FIX THEM. TOOK IT TO A BODY SHOP THAT I PAID TO REPLACE PLASTIC DOOR HANDLE. AND USED SILVER BOTTLE OF PAINT I BOUGHT FROM DEALER AND TRIED TO TOUCH UP SPOTS SO WON'T RUST BUT CAN SEE SPOTS AND DOESN'T MATCH. FEEL LIKE PAID NEW CAR PRICE FOR USED CAR. GOT RIPPED OFF. SALESMAN SAID ONCE YOU INSPECT CAR IT IS YOUR PROBLEM. NOW READ OTHERS HAVE SAME PROBLEM. LAST CIVIC. LAST HONDA. BAD DEALER AND SALESMAN TOO. ONCE YOU BUY CAR THEY NO LONGER CARE. NOTE-AUTO BODY SHOP ALSO SAW IMPERFECTIONS AND SAID THAT WAS NOT RIGHT FOR BRAND NEW CAR. *TR

09/04/2014
Components: TIRES,WHEELS
Incident Date: 08/28/2014
Crash: No
Fire: No
Vehicle Identification Number: 19XFB2E51EE******
Summary

I HAD TURNED INTO A SHOPPING CENTER NEAR MY HOME AND THE FRONT PASSENGER SIDE TIRE BLEW OUT CAUSING ME TO LOSE CONTROL OF THE CAR AND HIT THE CURB. I WAS GOING ONLY ABOUT 10 TO 15 MPH AS YOU CAN'T GO TOO FAST INTO A TURN WITH A MANUAL CAR WITHOUT STALLING. I DIDN'T HIT ANYTHING AND CHECK THE AREA WHERE THE BLOWOUT OCCURRED AND THERE WAS NOTHING IN THE ROAD. THE TIRE BLOWOUT ALSO CAUSED OTHER DAMAGE TO MY CAR. I CONTACTED THE DEALERSHIP SINCE IS WAS A BRAND NEW CAR THAT I JUST PURCHASE APPROXIMATELY 3 MONTHS AGO AND THE CAR HAS LESS THAN 3500 MILES. I EXPLAINED TO THEM WHAT HAPPENED AND ASKED IF THEY COULD LOOK INTO THEIR BEING AN ISSUE WITH THE TIRE AND THEY REFUSED TO LOOK INTO THE POSSIBILITY OF A TIRE DEFECT. THEY TRIED TO BLAME ME FOR THE TIRE BLOW OUT CLAIMING THAT I HIT SOMETHING TO CAUSE THE BLOWOUT. NOW, I AM FINDING OUT THAT OTHER CARS MY MAKE, MODEL AND YEAR WERE RECALLED DUE TO A FAULTY TIRE. I AM FRUSTRATED AND NOT SURE HOW TO GET SOMEONE TO LOOK INTO THE TIRE ISSUE. I NOW HAVE AN UNEXPECTED EXPENSE FOR REPAIRS ON A NEW CAR. I DO NOT FEEL THAT I SHOULD BE RESPONSIBLE OF THE REPAIRS OR THE IMPACT TO MY INSURANCE BECAUSE THIS ISSUE IS BEING CONSIDERED AN "AT FAULT" ACCIDENT. *TR

08/29/2014
Components: AIR BAGS
Incident Date: 08/27/2014
Crash: No
Fire: No
Vehicle Identification Number: 19XFB2F85EE******
Summary

WHILE DRIVING ALONG AT NORMAL SPEEDS, MY VEHICLE ALERTED ME THAT THE AIRBAG SYSTEM NEEDED TO BE CHECKED. I IMMEDIATELY CALLED THE DEALERSHIP WHERE THE VEHICLE WAS PURCHASED AND AN APPOINTMENT WAS MADE FOR ME TO BRING THE VEHICLE IN FOR INSPECTION. I TOOK THE VEHICLE IN TO THE DEALERSHIP AND WAS TOLD THAT THEY WERE UNABLE TO FIND ANYTHING WRONG WITH THE SYSTEM. THE SRS LIGHT WAS RESET AND I WAS ADVISED TO CONTACT THE DEALERSHIP IF THE LIGHT CAME ON AGAIN. I DID NOT MAKE IT HOME BEFORE THE LIGHT CAME ON AGAIN. I AGAIN CONTACTED THE DEALERSHIP AND WAS ADVISED THAT I WOULD NEED TO BRING THE VEHICLE IN AND LEAVE IT ALL DAY FOR THEM TO BE ABLE TO DETERMINE WHAT IS CAUSING THE LIGHT TO COME ON. *TR

07/24/2014
Components: FUEL SYSTEM, GASOLINE,VEHICLE SPEED CONTROL
Incident Date: 04/28/2014
Crash: No
Fire: No
Vehicle Identification Number: 19XFB2F53EE******
Summary

HAD TO APPLY BRAKE WITH LEFT FOOT AND THEN APPLY GAS PEDDLE WITH RIGHT FOOT FOR IMMEDIATE ACCELERATION TO AVOID ACCIDENT. UPON APPLYING BRAKE AND THEN THE GAS CAR BOGGED AS IF TO STALL ALMOST CAUSING ANOTHER ACCIDENT. THIS HAS HAPPENED SEVERAL TIMES SINCE INITIAL INCIDENT. I TOOK CAR TO FOX HONDA, MICHIGAN (DEALER WHERE CAR WAS LEASED FROM) AND THEY INDICATED THAT I SHOULDN'T BREAK WITH LEFT AND THEN GIVE IT GAS WITH RIGHT. UNFORTUNATELY THERE HAVE BEEN MORE THAN ONE SCENARIO WHERE THIS WAS NEEDED TO BE DONE AND IN EACH CASE IT BOGGED TO POINT OF STALL BEFORE ACCELERATING. DEALERSHIP SAID THERE WAS NOTHING THEY COULD DO. *TR

07/17/2014
Components: ELECTRONIC STABILITY CONTROL
Incident Date: 04/28/2014
Crash: No
Fire: No
Vehicle Identification Number: 19XFB2F90EE******
Summary

THE VEHICLE STABILITY ASSIST (WHICH ALSO AFFECTS THE TRACTION) DOES NOT WORK. THE SYSTEM WAS DESIGNED TO COME ON EACH TIME YOU START THE CAR. IT CAN ONLY BE TURNED OFF MANUALLY. MY CAR SHOWS THE SYSTEM IS OFF AT ALL TIMES. I AM UNABLE TO TURN IT ON MANUALLY. THE OWNER'S MANUAL SAYS THE VEHICLE SHOULD NOT BE DRIVEN WITH THE SYSTEM OFF. HONDA SAYS THEY ARE AWARE OF THE PROBLEM, BUT CURRENTLY DO NOT HAVE ANY WAY TO FIX IT. THIS IS A SIGNIFICANT SAFETY ISSUE. THE OIL LIFE SCREEN HAS ALSO DISAPPEARED FROM THE INFORMATION SCREEN IN THE LAST TWO WEEKS. AGAIN, HONDA HAS NO SOLUTION. THIS IS THE SAME VEHICLE REFERENCED IN COMPLAINT #10598540. *TR

06/16/2014
Components: TIRES
Incident Date: 05/07/2014
Crash: No
Fire: No
Vehicle Identification Number: 19XFB2F90EE******
Summary

THE CAR WAS TWO WEEKS OLD WHEN THE TIRE PRESSURE MONITORING SYSTEM WARNING LIGHT CAME ON WHILE TRAVELING AT HIGHWAY SPEED. THERE WAS NO PROBLEM WITH THE TIRE PRESSURE. THE CAR HAS BEEN IN THE SERVICE SHOP ON 3 OCCASIONS FOR A TOTAL OF SIX AND ONE HALF DAYS AND THE PROBLEM IS NOT RESOLVED. AS OF 6/4/14, HONDA INDICATES THAT THE COMPUTER IS NOT READING THE TIRE PRESSURE CORRECTLY AND THAT THEY ARE NOT ABLE TO FIX IT.THEY SAY MAY HAVE A SOLUTION SOMETIME IN JULY 2014. THE WARNING LIGHT CONTINUES TO COME ON AT RANDOM INTERVALS AND VARIOUS SPEEDS, MAKING THE WARNING SYSTEM USELESS. *TR

06/11/2014
Components: EXTERIOR LIGHTING
Incident Date: 06/09/2014
Crash: No
Fire: No
Vehicle Identification Number: 2HGFG3B58EH******
Summary

SORRY -- THIS IS TO DELETE MY COMPLAINT FILED ON JUNE 9. NOTHING'S WRONG AFTER ALL. *TR

06/09/2014
Components: EXTERIOR LIGHTING
Incident Date: 06/09/2014
Crash: No
Fire: No
Vehicle Identification Number: 2HGFG3B58EH******
Summary

WHEN I STARTED THE CAR AT DUSK AND TRIED TO PUT THE NIGHT-TIME HEADLIGHTS ON, ALL THE INTERIOR LIGHTING WENT OFF. WHEN I SWITCHED TO DAYTIME RUNNING LIGHTS, THE INTERIOR LIGHTS WENT BACK ON. TESTED A FEW TIMES, AND EVERY TIME THE NIGHT-TIME HEADLIGHTS WIPED OUT THE INTERIOR LIGHTS. *TR

05/30/2014
Components: TIRES
Incident Date: 05/27/2014
Crash: No
Fire: No
Vehicle Identification Number: 2HGFB2F80EH******
Summary

I WAS TURNING INTO DRIVEWAY RIGHT FRONT TIRE BARLEY HIT CURB, TIRE WENT FLAT, CALLED AUTO CLUB THEY CHANGED TO SPARE, WENT TO TIRE STORE, THEY SAID TIRE WAS NOT REPAIRABLE. I BOUGHT NEW REPLACEMENT TIRE ,DIFFERENT BRAND. VERY POOR QUALITY OE TIRES, TIRES SHOULD NOT FAIL THAT EASILY. ONLY 1700 MILES ON NEW CAR. *TR

04/21/2014
Components: AIR BAGS
Incident Date: 03/30/2014
Crash: Yes
Fire: No
Vehicle Identification Number: 19XFB2F50EE******
Summary

I, [XXX], ATTEST THAT THE EVENT DESCRIBED BELOW IS THE TRUTH OF WHAT HAPPENED IN THE ACCIDENT ON 03/30/2014. SIDE AIRBAGS DID NOT DEPLOYED. ON SUNDAY MARCH 30, 2014 I HIT VERY BY ANOTHER CAR THAT RAN THE RED LIGHT. THE GALANT WAS GOING AT A SPEED OF 55 MPH WHEN IT HIT ME, THE FORCE WAS GREAT THAT THE CARS THEN SMACKED TOGETHER AND SPRANG OUT AGAIN. I NOTICE THAT THE AIR BAGS DID NOT DEPLOY; SIDE OR EVEN FRONT. I CALLED MY PARENTS. THE FLORIDA HIGHWAY PATROL ARRIVED. FIVE MINUTES LATER MY PARENTS ARRIVED. THE JSO AND FHP THEN IGNORED ME FOR 20 MINUTES, WHILE THEY TALKED WITH THE OTHER DRIVER. DAMAGE WAS FRONT DRIVER SIDE WHEEL WAS BENT SLIGHTLY IN-WARD AT AN ANGLE, AXLE ROD AND STRUT SHOT, WHEEL WELL HAD DE-WELDED FROM THE MAIN BODY. CRUMPLED AROUND THE DRIVER SIDE WHEEL, DRIVER SIDE DOORS WHERE NOT DENTED BUT A SLIGHT WARP WAS IN THE DOORS SO THEY DID NOT COMPLETE TOP CLOSURE. REAR DRIVER SIDE LAMP AND BUMPER CRACKED/DETACHED. IN THE INTERIOR, THE CENTER CONSOLE WHERE THE GEAR SHIFT WAS HAD POPPED THE PLASTIC. MY VEHICLE WAS TAKEN TO PEARL COLLISION CENTER, WHO ESTIMATED THAT THEY COULD FIX THE DAMAGE. WHEN I QUESTIONED THIS, THE REPRESENTATIVE STATED THAT THE CAR WAS NOT TOTALED DUE TO DAMAGE WAS DEEMED 30% OF THE ACTUAL COST OF THE VEHICLE VALUE. I QUESTIONED WHY THE AIR BAGS DID NOT DEPLOY AND IF THEY WOULD BE CHECKED. I WAS HIT PRETTY HARD AND WHY HAVE AIR BAGS FOR SAFETY IF THEY DON''T WORK. I ALSO QUESTIONED THE TRANSMISSION AND ENGINE. STATE FARM WOULD NOT ANSWER MY QUESTIONS OR WOULD AMERICA HONDA ABOUT THOROUGHLY CHECKING THE AIR BAGS. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6). *TR

04/13/2014
Components: EQUIPMENT ADAPTIVE/MOBILITY
Incident Date: 04/11/2014
Crash: No
Fire: No
Vehicle Identification Number: 19XFB2F56EE******
Summary

I LEASED A NEW HONDA CIVIC AND I CAN NOT DRIVE IT WITHOUT EXCRUCIATING PAIN IN MY NECK. THE HEADRESTS SHOVE MY HEAD FORWARD AND I CAN NOT FIND A COMFORTABLE POSITION. I AM HEARTBROKEN, ANGRY AND IN PAIN. AFTER MY FIRST 30 MINUTE DRIVE IN THIS CAR, I RESEARCHED ONLINE THIS ISSUE AND THERE ARE THOUSANDS OF AMERICANS WITH THE SAME PROBLEM DUE TO THE NEW HEAD RESTRAINT REGULATIONS. I CERTAINLY WOULD NOT HAVE SIGNED A 3 YEAR LEASE AGREEMENT IF I HAD KNOWN THAT I WAS AGREEING TO PAY THOUSANDS OF DOLLARS FOR THREE YEARS OF PAIN. I'VE TRIED ADJUSTING THE SEAT HEIGHT, ADJUSTING THE TILT OF THE SEAT AND THE HEADREST HEIGHT IN EVERY COMBINATION I CAN THINK OF AND ALL I CAN ACHIEVE IS A BARELY TOLERABLE DRIVING POSITION WHERE I CAN BARELY SEE OVER THE DASHBOARD AND THE HEADREST IS RAISED HIGH ENOUGH THAT IT DOESN'T TOUCH MY HEAD - NOR PROTECT IT AS DESIGNED. I UNDERSTAND THAT THIS IS MAINLY AN ISSUE WITH PASSIVE HEADRESTS AND THAT THE ACTIVE HEADRESTS ARE A BETTER DESIGN THAT STAY OUT OF THE DRIVER'S SPACE. MY ONLY OPTION WILL BE TO REVERSE THE HEADREST FOR THE NEXT THREE YEARS AND HOPE MY CAR ISN'T REAR ENDED. ALTHOUGH HAVING MY NEW CAR TOTALED WOULD BE A BLESSING BECAUSE I WOULD HAVE A CHANCE TO FIND A VEHICLE TO DRIVE THAT DOESN'T HURT ME PHYSICALLY. I SEE THAT THESE FORWARD TILTING HEADREST COMPLAINTS ONLINE GO ALL THE WAY BACK TO 2008 WHEN THE NEW REGULATIONS CAME OUT THAT FORCED CAR MANUFACTURERS TO PRODUCE VEHICLES THAT TORTURE A SIGNIFICANT NUMBER OF AMERICANS EVERY YEAR. I WOULD HAVE GLADLY PAID $200 OR $300 MORE FOR AN ACTIVE RESTRAINT SYSTEM THAT STAYED OUT OF MY WAY. THE NHTSA SHOULD BE ASHAMED FOR THEIR DISGUSTING CALLOUS DISREGARD FOR THE THOUSANDS OF PEOPLE WHO SUFFER EVERY DAY DUE TO THESE GOVERNMENT-REQUIRED HEADRESTS FORCING THEIR NECKS AND SPINES INTO UNNATURAL AND PAINFUL POSITIONS. *JS

02/21/2014
Components: VISIBILITY/WIPER
Incident Date: 12/19/2013
Crash: No
Fire: No
Summary

WINDSHIELD WIPERS HAVE A DESIGN FLAW. THE RUBBER BLADE FLOATS BACK INTO A HOUSING, IN FREEZING CONDITIONS, ICE BUILDS UP IN THE HOUSING, THE RUBBER PART GETS STUCK IN THE HOUSING AND LOSES CONTACT WITH THE WINDSHIELD. CAN HAPPEN SUDDENLY, WITHOUT WARNING. THIS SEVERELY IMPAIRS VISIBILITY AND CREATES A DANGEROUS DRIVING SITUATION. LIVED IN MICHIGAN MY WHOLE LIFE, THIS IS ABOVE AND BEYOND ANY NORMAL WIPER PROBLEMS IN THE WINTER. WENT TO HONDA SERVICE CENTER, THEY DECLINED TO HELP. *TR

02/18/2014
Components: ELECTRICAL SYSTEM,TIRES
Incident Date: 02/02/2014
Crash: No
Fire: No
Vehicle Identification Number: 19XFB2F93EE******
Summary

INFLATE TIRE LIGHT WENT ON IN LESS THAN 24 HOURS OF DRIVING. LEARNED FROM PARTS MANAGER THAT THIS IS COMMON AND A SOFTWARE ISSUE. NO FIX RIGHT NOW. HANDS FREE CALLING WORKS ABOUT 50% OF THE TIME. NOT SAFE TO USE WHILE DRIVING AND FRUSTRATING THE OTHER HALF OF THE TIME. HONDA CORP. SAYS THIS IS COMMON AND WE NEED TO GET USED TO IT ONLY WORKING SOMETIMES. MILEAGE ON STICKER SAID 30MPG CITY / 39MPG HIGHWAY. I GET 22-23 MPG ON SUBURBAN STREETS (NOT SHORT CITY BLOCKS). THIS IS WORSE THAN MY 2001 HONDA ACCORD THAT I TRADED IN FOR THIS CIVIC. ONE OF THE REASONS I BOUGHT THE CIVIC VS. THE ACCORD WAS DUE TO THE GREAT MILEAGE I WAS ASSURED I WOULD GET ON THE CIVIC. NOT EVEN CLOSE. I AM A LOYAL HONDA OWNER FOR THE LAST 25 YRS. THIS IS MY 4TH HONDA AND IT WILL BE MY LAST. I VIEW THIS CAR AS A LEMON. NO CAR (ESPECIALLY A HONDA) SHOULD NEED TO BE FIXED IN THE FIRST 24 HOURS OF OWNERSHIP. IT'S BEEN TO PAULY HONDA 3 TIMES IN THE LAST 2 WEEKS OF OWNERSHIP. THEY HAVE BEEN VERY DEFENSIVE. BEWARE. HONDA DOES NOT MAKE THE CARS THAT IT USED TO MAKE. *TR

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