2014 Infiniti QX80 SUV 4WD
Safety Ratings.
NHTSA’s 5-Star Safety Ratings help consumers compare vehicle safety when searching for a car. More stars mean safer cars.
Combines Side Barrier and Side Pole Star Ratings into a single side rating.
Combines Side Barrier and Side Pole Star Ratings into a single side rating.
The Rollover Resistance test measures the risk of rollover in a single-vehicle, loss-of-control scenario.
14 Complaints
TL* THE CONTACT OWNS A 2014 INFINITI QX80. THE CONTACT STATED THAT WHILE STARTING THE VEHICLE, THERE WAS AN ABNORMAL SQUEALING SOUND COMING FROM THE ENGINE, LASTING FOR APPROXIMATELY TEN MINUTES. THERE WAS AN UNKNOWN WARNING LIGHT ILLUMINATED DURING THE FAILURE. THE CONTACT TOOK THE VEHICLE TO FAULKNER INFINITI MECHANICSBURG (6720 CARLISLE PIKE, MECHANICSBURG, PA 17050, (717) 691-8900) TO BE DIAGNOSED. THE CONTACT WAS INFORMED THAT THE TIMING CHAIN NEEDED TO BE REPLACED. THE VEHICLE WAS REPAIRED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS 112,244.
MY AIRBAG INDICATOR LIGHT CAME ON ALMOST IMMEDIATELY FOLLOWING PURCHASE. I TOOK IT TO BE FIXED BY INFINITI SERVICE DEPARTMENT. AFTER PICKING UP THE VEHICLE, THE LIGHT CAME BACK ON. THIS CYCLE REPEATED MULTIPLE TIMES. THE 4TH TIME, INFINITI STATED THEY HAVE COMPLETED THE "FLOW CHART" PROVIDED BY THE MANUFACTURER TO SOLVE THE PROBLEM AND HAD TO SPEAK TO ENGINEERS TO TROUBLESHOOT NEXT STEPS. THEY QUOTED ANOTHER PART OF THE AIRBAG SYSTEM TO BE REPLACED. THIS TIME, I REQUESTED A GUARANTEED FIX. THEY DENIED THE REQUEST AND STATED THEY CANNOT GUARANTEE ANYTHING. CLIENT AFFAIRS HAS CONTRIBUTED TOWARD THE COSTS OF SOME OF THE REPAIRS AS GOOD WILL. AT THIS POINT, THIS SAFETY ISSUE SHOULD NO LONGER FALL ON THE CONSUMER AT ALL SINCE INFINITI CANNOT SEEM TO FIX THE ISSUE WITHIN A REASONABLE NUMBER OF ATTEMPTS. THERE IS CURRENTLY A CLASS ACTION LAWSUIT AGAINST TAKATA FOR FAULTY AIRBAG SYSTEMS CAUSING HUNDREDS OF INJURIES AND EVEN DEATHS. THERE ARE TONS OF RECALLS, YET THIS VEHICLE IS NOT ON A RECALL LIST. MY EXTENDED WARRANTY, THE LEMON LAW, THE DEALER, AND THE SERVICE DEPARTMENT HAVE ALL DENIED RESPONSIBILITY OF THE SAFETY AIRBAGS. THEY ARE NOW HAVING ME PICK THE VEHICLE UP, UNRESOLVED, DESPITE THE RISK TO MY SAFETY. I AM MOVING FORWARD WITH NEXT STEPS TO FILE SAFETY COMPLAINTS AND PUBLICALLY EXPRESS MY CONCERNS BEFORE SOMEONE GETS HURT. I WANT MY VEHICLE TO BE CONSIDERED FOR AIRBAG RECALL IMMEDIATELY. I WILL BE HAPPY TO PROVIDE ANY DOCUMENTATION NEEDED UPON REQUEST. THANK YOU FOR YOUR ANY INVESTIGATION INTO THIS AND CONSIDERATION FOR RECALL.
IGNITION RANDOMLY WILL NOT START. MECHANICS CAN NOT LOCATE THE ISSUE ONLY STATING THAT IT IS TRACED BACK TO AN UNKNOWN ELECTRICAL PROBLEM. I'VE HEARD ABOUT THIS SAME ISSUE FROM OTHER FELLOW QX80 OWNERS. AGAIN THIS IS RANDOM AND CAN HAPPEN FOR DAYS AT A TIME AND THEN NOT AT ALL FOR A WEEK AND THEN RESURFACE. MY FAMILY AND I HAVE BEEN STRANDED IN INCLEMENT WEATHER, DANGEROUS AREAS OF UNKNOWN CITIES WITH THIS PROBLEM AND IT NEEDS TO BE FIXED! THIS HAS OCCURRED 7 TIMES IN THE PAST 2 DAYS.
MY TIMING CHAIN WAS STRETCHED. THIS IS THE SAME PROBLEM THE INFINITI QX56 HAD. MY QX80 HAS THE SAME MOTOR AND REPLACEMENT TIMING CHAIN PART. THE QX56 WAS ISSUED A VOLUNTARY SERVICE CAMPAIGN FOR THIS PROBLEM. MY CHAIN HAS NOT BEEN INCLUDED. EVEN THOUGH IT HAS THE SAME JUNK TIMING CHAIN. INFINITI QUOTED ME A REPAIR PRICE OF $4800.
THE CAR IS HAVING ISSUES WITH THE BATTERY NOT KEEPING A CHARGE. SPRING 2018 TOOK THE CAR TO THE DEALERSHIP SEVERAL TIMES, BATTERY, STARTER, ALTERNATOR CHECKS OUT OK BUT EVEN AFTER REPLACING A CRACKED BATTERY IN SUMMER 2018 WITH A NEW NOW MARCH 2019 THE 7TH MONTH OLD BATTERY DOES NOT WORK. MY CAR WILL NOT START WITHOUT A CHARGE WHEN STATIONARY.
SUN VISOR ON DRIVER'S SIDE IS NOT WORKING PROPERLY. IT WILL NOT STAY IN ANY POSITION I SET IT TO. IT HANGS DOWN. IT IS A SAFETY HAZARD BECAUSE IT BLOCKS MY ABILITY TO SEE LONG DISTANCES. I CHECKED ON THE REPLACEMENT COST & IT'S AROUND $400! WE BUY HIGH END VEHICLES BECAUSE WE DON'T EXPECT THIS SORT OF PROBLEM WITHIN 3 YEARS OF PURCHASE. IT HAPPENED WHEN I TURNED IT DOWN TO BLOCK THE SUN. I HEARD A LOUD SQUEAK & IT WILL NO LONGER HOLD THE POSITIONS IT SHOULD. IT IS DANGEROUS. IS THIS A PROBLEM OTHERS ARE EXPERIENCING?
IN A CITY STREER I HAVE PROBLEM IN REAR SUSPENSION WITH THE LOWER CONTROL ARM LEFT SIDE, WITHOUT ANY KNOCK THIS PART WAS BROKEN, THE CAR DONT HAVE ANY KNOCK OR DAMAGE ON TIRES, OR OTHER PLACE ALREADY THIS PART, I HAVE TO CONTINUE DRIVING AND THE DUST WAS BROKEN TOO, IF YOU WATCH THE LOWER ARM YOU CAN SEE THAT THE WELD IS BROKEN, ALL THE LINE OF WELD WAS BROKEN WITHOUT ANY KNOCK OR OTHER SITUATION.
TL* THE CONTACT OWNS A 2014 INFINITI QX80. THE CONTACT RECEIVED A NOTICE FOR NHTSA CAMPAIGN NUMBER: 14V683000 (FUEL SYSTEM); HOWEVER, THE PART NEEDED TO DO THE REPAIR WAS NOT AVAILABLE. THE CONTACT BELIEVED THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME. THE MANUFACTURER WAS MADE AWARE OF THE SITUATION. THE CONTACT HAD NOT EXPERIENCED THE FAILURE. UPDATED 7/14/15*CN THE CONSUMER STATED THE DEALER CORRECTED THE PROBLEM IN LATE MAY. UPDATED 01/29/16.*JB
2014 INFINITI QX80. CONSUMER WRITES IN REGARDS TO FUEL SMELL IN VEHICLE AND RECEIVED RECALL NOTICE. *SMD THE CONSUMER WAS INFORMED, THE PART WAS NOT AVAILABLE. *JB
TL* THE CONTACT OWNS A 2014 INFINITI QX80. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 14V683000 (FUEL SYSTEM, GASOLINE) HOWEVER, THE PART TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS NOT MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE.
TL*THE CONTACT OWNS A 2014 INFITINI QX80. THE CONTACT RECEIVED A RECALL NOTIFICATION FOR NHTSA CAMPAIGN ID NUMBER: 14V683000 (FUEL SYSTEM, GASOLINE) AND STATED THAT THE PART NEEDED WAS UNAVAILABLE TO PERFORM THE RECALL REPAIR. THE MANUFACTURER WAS NOTIFIED OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCE A FAILURE.
TL*THE CONTACT OWNS A 2014 INFINITI QX80. THE CONTACT RECEIVED A NOTIFICATION FOR NHTSA CAMPAIGN ID NUMBER: 14V683000 (FUEL SYSTEM, GASOLINE) AND STATED THAT THE PART NEEDED WAS UNAVAILABLE TO REPAIR THE VEHICLE. THE DEALER WAS UNABLE TO INFORM WHEN THE PART WOULD BECOME AVAILABLE. THE MANUFACTURER WAS NOT NOTIFIED OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE.
TL* THE CONTACT OWNS A 2014 INFINITI QX80. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 14V634000 (ELECTRICAL SYSTEM) HOWEVER, THE PART NEEDED TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE.
TL* THE CONTACT OWNS A 2014 INFINITY QX80. THE CONTACT STATED THAT THE VEHICLE WAS LEAKING OIL FROM THE ENGINE GASKETS. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE VIN WAS NOT AVAILABLE. THE FAILURE MILEAGE WAS 3,000.
3 Recalls
Nissan North America, Inc. (Nissan) is recalling certain model year 2014 Infiniti QX80 vehicles manufactured December 2, 2013, through January 27, 2014, and equipped with 20 inch wheels. In the affected vehicles, the Certification label incorrectly lists the Gross Axle Weight Rating (GAWR) as 4,497 lb instead of the correct 4,343 lb. As such, the vehicles do not comply with Part 567 "Certification Regulation."
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Nissan North America, Inc. (Nissan) is recalling certain model year 2013 Infiniti QX56 vehicles manufactured September 1, 2012, to April 26, 2013, and 2014 Infiniti QX80 vehicles manufactured June 18, 2013, to February 11, 2014. In the affected vehicles, the driver's frontal air bag inflator may have been manufactured with an incorrect part.
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Nissan North America, Inc. (Nissan) is recalling certain model year 2012-2014 Nissan Juke, 2012-2013 Infiniti M56, QX56, and 2014-2015 Infiniti Q70 (V8 engine vehicles only), and QX80 vehicles. The fuel pressure sensors may not have been sufficiently tightened during production. As a result, the fuel pressure sensor may loosen with vehicle usage and cause a fuel leak.
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov. This is an expansion of recall 12V-069
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Combines Driver and Passenger star ratings into a single frontal rating. The frontal barrier test simulates a head-on collision between two similar vehicles, each moving at 35 mph.