2014 Jeep Cherokee SUV 2WD

The contact owns a 2014 Jeep Cherokee. The contact stated while driving approximately 30 MPH, the vehicle stalled. The contact stated that the power train warning light was illuminated. The contact pulled over and restarted the vehicle. The vehicle was not taken to a local dealer to be diagnosed. Upon investigation, the contact associated the failure with NHTSA Campaign Number: 16V529000 (Power Train) however, the VIN was not included. The manufacturer was not informed of the failure. The failure mileage was approximately 104,000.

I was driving on the highway approximately 60mph, suddenly the service 4wd light appears. I took it to a Jeep dealership service center and diagnose and needed a 2 speed transfer case unit. It was replaced costing a little under $3000. The problem was not fixed and garage said it was misdiagnosed and still doesn’t know what’s wrong. Now the vehicle stalls while I’m driving and will not start immediately. I’m afraid this is going to cause an accident! Also it will have a sudden acceleration or a delayed acceleration while driving or when moving from a complete stop. This is very scary!

I experience a loss of power while driving and a message pops on the screen telling me to put the Jeep in Park then back into gear but I can only get it to go back into gear and drive after parking and restarting it. The park function seems to go out as well and I have to use the parking break to stop from rolling away uncontrollably and while I'm pushing the break to the floor there are awful griding noises coming from underneath the Jeep. I've experienced these issues with and without a check engine light and once before the low battery voltage light came on and a day later turned back off. The check engine light also came on and the jeep lost power while driving the day after an oil change but does it randomly other times too. No car shops can figure out what it wrong and the dealership I bought it from wants to charge me just to look at it. Please help I'm a single mom and need safe transportation!

After filling the vehicle up with fuel there is a good chance the you will experience shutter, stalling or even have engine failure. This has happen in the filling station parking lot and in main traffic. Luckily I live in a small city and have been able to move to safety when it has happened..

The vehicle shaking stop it by itself and acceleration stars slow takes longer for second gear then pushes back and forth as it’s getting fast or to a stop

The contact owns a 2014 Jeep Cherokee. The contact stated while at a stop light, the "Service Parking Brake", "Service Transmission" and "Shift to Park" appeared on the instrument panel. The contact also stated that the parking brake was not engaged however, the parking brake light illuminated indicating it was engaged. The contact stated that she shifted gears to drive and a message appeared on the instrument panel indicating to turn off and to restart the vehicle. The contact stated that when she restarted the vehicle, the check engine warning light illuminated along with other warning messages. The contact stated that she was able to drive the vehicle at 60 MPH. The vehicle was taken to the independent mechanic for a diagnostic test however, it was not diagnosed as the OBD reader was not reading any codes. The dealer was notified of the failure and referred the contact to the manufacturer for recall information. The manufacturer was notified of the failure and advised the contact that they could not assist because her VIN was not included in a recall. The vehicle was not diagnosed or repaired. The approximate failure mileage was 104,135.

The contact owns a 2014 Jeep Cherokee. The contact stated that while driving at an undisclosed speed, the brake pedal was depressed however, the brake failed to engage. Several unknown warning lights were illuminated. The vehicle was taken to the local dealer where it was diagnosed, and the contact was informed that the electronic parking brake needed to be replaced. The vehicle was repaired however, the failure recurred. The vehicle was towed to the same dealer and the contact was informed that the parking brake module was corroded. The vehicle was not diagnosed or repaired. The manufacturer was not notified of the failure. The approximate failure mileage was 109,000.

On several occasions returning from Montana to Missouri, while flat towing our Cherokee behind our Motorhome, when driving on uneven pavement (typically when entering construction zones) the Jeep goes into a terrible wobble which can only be haulted by completely stopping. On one occasion there was no shoulder to pull off and with only one remaining lane of traffic, we stopped all traffic behind us to remedy the situation. Only by the grace of God where we not involved in a collision OR the cause of one. I have just learned in researching this site, that this has been a known and ongoing problem. Jeep needs to be forced to at minimum send warnings to all owners where this potential problem exists.

Emergency brake locked into on position and will not release..park malfunction indicator lamp came up and stayed on..I told dealer there was a service bulletin(08-060 -16)out on it and of course he never heard of it..in my research I found it was a common and very dangerous issue on jeep cherokees because of water intrusion into the connector inside the vehicle ..this should be a recall not a bulletin in my opinion..

The contact owns a 2014 Jeep Cherokee. The contact stated that while driving at various speeds, the vehicle would not properly accelerate while depressing the accelerator pedal. The "service transmission" message was displayed. The cause of the failure was not determined. The local dealer and manufacturer were not yet notified of the failure. The failure mileage was 86,000.

The contact owns a 2014 Jeep Cherokee. The contact stated that upon opening the tailgate, the tailgate failed to stay open and landed on the contact without warning. The contact did not report any injuries. The contact took the vehicle to an unknown dealer where the parts were ordered for repair. The manufacturer had yet to be notified of the failure. The vehicle had yet to be repaired. The failure mileage was 155,000. The VIN was not available.

My car kept going on neutral last year all of a sudden while driving and we did not know why. We took it to the dealership and they told us everything looks fine. Today I saw there was a service transmission error showing and when I did further research I saw that many other 2014 Jeep’s had this same issue.

I put the 2014 jeep Cherokee latitude in reverse backed up . Tried to shift to drive . It stopped at neutral and stuck . Would not shift into any gear . The motor wouldn’t rev or anything . And could not turn engine off . Had to disconnect battery There was (p) light on , the check engine light, traction control light .

Car shifts before 3rd gear

Service shifter warning light

The contact owns a 2014 Jeep Cherokee. The contact stated that while operating the vehicle, the vehicle independently shifted out of the drive and lost motive power. After restarting the vehicle, the vehicle operated as intended. The vehicle was taken to the local dealer who was unable to duplicate the failure and no repairs were performed. The contact indicated that the failure persisted. The manufacturer was not notified of the failure. The failure mileage was 80,000.

Gas cap warning light. The night it appeared, got gas filled up the car gas tank. Put cap back on tank , pulled out drove approx. 1/4 mile car completely shut down at a red light and has several times. I ask dealership about it. They cleared code. Said I could buy a new cap I did. Did not help. Have it at mechanics today for testing. He thought there was a recall for this problem but I did not find one.

I tried to start the parcked car by moving the stick shift in driving position, but the car didn't start. The car made a cracking sound when i tried to start it second time. Sonetimes when i slow down to a speed lower than 60 mph, the car tries to stop. I did not take the car to a dealership to be cheked.

Transmission shifts extremely hard not only while driving, but while foot is on break - feels as though someone is rear-ending you. The vehicle wants to launch on it's own. I've taken it to the dealership several different occasions. The last trip to the dealership for the problem, the service manager felt what I was describing when he drove it - however, because no codes have popped up they are unable to fix and diagnose the problem as they do not know what is causing it. No warning lights come on, no messages. This occurs DAILY while driving my vehicle. It's very unsafe as I have come extremely close to hitting the car in front of me.

So I took vehicle in for recall because transmission was getting stuck in neutral and I wanted them to reprogram TCM for update to see if that helped. He stated that no recall was needed but he REPLACED TCM which is costing me 1500.00. If they couldn't reprogram TCM am I paying for a replacement?

When at a stop, car will dart forward even when I have foot on brake. Narrowly missed car in front of me. It does this everytime I stop.

The dealership said the recalls wouldnt affect my vehicle BUT they had to replace the TCM. The TCM needed to be reprogrammed but I ending pay for a whole TCM. I don't think this is fair and I want to know how I can get Mopar to pay for it.

PTU code showed up on my vehicle causing issues with the Power train 4X4. This was a recall before I purchased the car and “fixed” but seems to be an issue again.

The contact owns a 2014 Jeep Cherokee. The contact stated while stationary, the vehicle stalled. The contact was able to restart the vehicle but was not able to shift the vehicle into drive. The contact stated that the service transmission, service parking brake, and low tire pressure warning messages were displayed. The vehicle was towed to the residence. The vehicle was not taken to a local dealer. Upon investigation, the contact associated the failure with NHTSA Campaign Number: 20V343000 (Power Train) however, the VIN was not included. The manufacturer was not informed of the failure. The failure mileage was approximately 130,000

According to the driver and a local Dealership, while driving down the Highway, the transfer case failed and the underside of the vehicle caught fire.

I WAS DRIVING ON THE FREEWAY WHEN ALL OF A SUDDEN THERE WAS A CLUNK SOUND AND I STARTED TO SLOW DOWN. I THOUGHT IT SLIPPED IN TO NUERAL. I CHECKED FOR THAT BUT WAS STILL IN DRIVE. I STARTED TO SLOW DOWN VERY QUICKLY FROM 60 MPH THE SPEED LIMIT TO ABOUT 30 MILES PER HR. CARS WERE COMING UP QUICKLY AND I WAS WORRIED ABOUT GETTING REAR ENDED. I PULLED TO THE SHOULDER WITH CARS GOING 70 PLUS MPH AND WAS EVEN MORE WORRIED. I STARTED TO DRIVE AGAIN AND IT STARTED AGAIN TO SLOW DOWN. THEN THE “SERVICE TRANSMISSION “ LIGHT CAME ON. AT THAT TIME I CALLED FOR A TOW TRUCK AND HAD MY JEEP CHEROKEE TOWED TO THE JEEP SERVICE SHOP CLOSEST TO US. THE DEALERSHIP “UNIVERSITY AUTO CENTER” IN ELLENSBURG, WA. CONFIRMED LATER AFTER CHECKING IT OUT AND SAID SOMETHING WAS TERRIBLY WRONG WITH THE TRANSMISSION.

Slippage in the Power Transmission Unit. No control over the movement of the vehicle. There was a recall of the PTU . The PTU was replaced at the dealership. There were no warnings, symptoms, or messages prior to the incident.

On 1 occasion vehicle went forward while in reverse. On several other occasions vehicle has shut off while driving, and displayed engine overheating on dashboard

In the middle of driving the car engine will turn off/shut down flashing that the transmission needs to be serviced, place the car in Park. Once in park, the car will struggle to turn back on. This has happened on freeways, stoplights, turns. I have had it serviced twice now with no resolution. This becomes a safety issue because it puts myself, and others on the road in danger if the car comes to an unexpected stop. There is no light that turns on until the moment the car begins to shut down. The Transmission light will stay on for the remainder of that drive. Once the car has been off for a small amount of time, the light will not appear again until it has another episode.

While driving the vehicle on September 22, 2021, the 4 wheel drive light flashed on then stopped, and then began to flash consistently. The vehicle began to shift out of gear on its own accord and lose speed without warning while driving on the interstate. The vehicle was taken directly to Landmark Jeep on September 22, 2021. The dealer diagnosed a Faulty PTU in the transfer case, due to a computer glitch. I was told that they could not fix the glitch without replacing the whole unit at a cost of $4,100. I was told that my jeep was not under your recall. Jeeps of the same year that have this fault are currently covered under recall NHTSA 20V343 and NHTSA 20E037. My VIN has the same exact safety issue and your recall should be expanded to include all affected vehicles. My vehicle is available for inspection.

This 7 year old car has an electronic parking break which automatically turns itself on and cannot be disengaged without towing the car to the dealer. This is because this 7 year old car has a common internal leak that soaks the left wall in the trunk and the spare tire component. The left wall of the trunk is where the ECU (computer) that controls the parking break lives and it is water damaged. I'm not sure if this is the best place to report this. If there is a better place please let me know? Is it legal to sell a car that becomes non functional and moldy from hidden water damage after only 7 years, then charge to fix it? This problem is common and I think it needs to be a recall. We live on an island and this will cost over $1500 to fix? There is no way to manually disengage the parking break. Is it safe to have a water damaged computer automatically engaging your parking break? Do these electronic parking breaks count as having an emergency break for the purposes of stopping a car on an icy hill when the breaks fail or to take a road test for the safety of the instructor? Is it legal in Massachusetts that to replace this ECU requires a diagnostic scan tool to align the PROXI configuration data which most small local mechanics do not have?

Transmission shifted from D to N by its self as I was driving. Luckily hadn’t gotten on the highway yet. A minute later I would have been in the highway when it did it. It said “shift to p” the. It said to service transmission and a number of other things then would not shift after I FINALLY got it to engage. This is the second or third time this has happened! When going around a bend on a highway doing highway speed if I hit a bump I get a very bad vibration in the steering wheel and it makes the car swerve to the point of possibly wrecking. Have taken it to dealership (Jeff Wyler Batavia OH) for the same issue numerous times and they say they can’t find anything every time but there is clearly something wrong with it! I used to stand behind Jeep. I no longer can. Within a year of me owning it I’ve replaced Oil cooler gasket, timing gasket, rear diff gasket, and rear axle seal. It had only 80k miles when I had to replace all of this! Now to see what the hell is going on with it now! DO NOT BUY A MOPAR VEHICLE! I HIGHLY SUGGEST HONDA, HYUNDAI, or TOYOTA!

Error codes U1120, U1110, and U0121 all appeared at the same time. Car became undriveable while driving on the highway. Had to pull over with lost power and stop on the side of the highway. Tried to get the car started again and upon reignition the car cycled between air bag and transmission warnings. The car could not drive without reaching 7000+ RPMS at 5 mph. Ended up deserting the vehicle and had it towed to the nearest Jeep dealer. This is the 4th time the vehicle has broken down on the highway.

My daughter was driving and the parking brake automatically came on and locked up the wheels and caused her to run off the road and hit a mail box and slide into a ditch

My car should fall under the safety recall W47. and the NHTSA recall campaign 20V343. the dealer cleared my car from its recall flag by updating the firmware programming but this did not fix the problem. I paid for a diagnostic ($220) at Jeep Santa Monica and they concluded the PTU is faulty and needs to be replaced as the current one is faulty. Dealer is aware that this is a known problem and that there is a recall campaign for it but refuses to pay for its repair. The car is unsafe to drive.

The contact owns a 2014 Jeep Cherokee. The contact stated that the vehicle was making abnormal rattling sounds while driving. There were no warning lights illuminated. The vehicle was taken to the dealer who diagnosed that no issues were found. The contact stated that the abnormal sounds became increasingly louder while driving. The vehicle was taken to an independent mechanic who diagnosed that the power transfer unit had failed. The manufacturer was notified of the failure and informed the contact that they could not assist since the vehicle was out of warranty. The vehicle was not repaired. The approximate failure mileage was 85,000.

My car shifted to Neutral when driving.

Service transmission light and service parking brake came on vehicle gets stuck in neutral will not shift to park or drive when in drive will not shift into overdrive will run at 4,000 to 4,500 RPM at 60 MPH

The vehicle, a 2014 Jeep Cherokee Trailhawk presently has 80,000 miles. The vehicle has every option available including keyless entry and start. The problem is intermittent and has been for over 5 years. Occasionally I get a “Key FOB not detected” message on the center screen, while one or sometime two key FOBs are in the vehicle. Sometimes it happens when I first enter the vehicle and try to start the engine. When this happens I must press the start button with the key FOB. Some time it happens while the engine is running and the key FOB is still in the vehicle, when either the driver’s side door or the front passenger door is opened and closed. If I am stopped and someone opens and closes the front passenger side door, the message appears and regardless of the situation around the vehicle, I must shift the vehicle into park, turn off the engine and restart the engine by pressing the start button with the FOB. Sometimes I must unbuckle my seat belt so that I can retrieve the key FOB from a pocket. Years back while the vehicle was still under warranty the dealer insisted that the issue was key FOB battery related even though I had the same issue with both key FOBs with new batteries. I strongly believe the issue is software related. The vehicle has all the latest software updates installed. I have been thinking of trading-in or selling the vehicle but I am concern that this safety issue will have a negative effect on the value of my Jeep.

The contact owns a 2014 Jeep Cherokee. The contact stated while coming out of a complete stop, the vehicle shifted into gear incorrectly causing the vehicle to jerk forward. The contact stated no warning light was illuminated. The vehicle was not diagnosed or repaired. The manufacturer was not informed of the failure. The failure mileage was approximately 129,000.

Vehicle's transmission has shifting issues. Car doesnt like to go when gas pedal pressed, stutters shifting erratically and bucking forward. Does it every time is it is driven.

The contact owns a 2014 Jeep Cherokee. The contact stated while driving 60 MPH, an abnormal grinding sound was coming from the engine as the vehicle independently downshifted. The contact also stated that the 4WD warning light illuminated on the instrument panel. Despite the failure, the contact was able to resume normal driving operation and drove the vehicle to the dealer. The contact was informed by the dealer that the transfer case had failed and needed to be replaced. The contact stated that the same failure had occurred with her vehicle prior, however, the vehicle was serviced under NHTSA Campaign Number: 20V343000 (Power Train) which she linked to the recent failure. The manufacturer was not notified of the failure. The vehicle was not repaired. The failure mileage was approximately 79,000.

My entire car stalled on me WITHOUT WARNING in the middle of the road while driving and showed a “put in park and then shift to desired gear” message. After multiple attempts it finally turned back on helping to get me into my driveway. If somebody would have been driving towards me I would have been hit. After this, I went on a test drive with no warning dash lights illuminated, my car wanted to stall and was sputtering awfully after about a mile. Dash lights illuminated with a check engine light, service transmission, my traction control turned on and my selected gear (drive) was blinking a (D) on my dash. It was driving very slow. The dealer i bought it from had it towed and they “found” it was a “loose battery connection”. I do not believe this. After checking multiple forums and reviews for this EXACT problem I am now DEVASTATED and BEYOND SCARED to drive my Jeep. I have read multiple reviews of this happening with these exact vehicles on INTERSTATES. My safety and others was put at risk by my car stalling in the middle of the road. If i continue to drive this Jeep lives could potentially be put at risk if I am on busy roads and it stalls. No warning signs or lights appeared before this incident.

The power train experienced a catastrophic failure while driving it and I almost lost control. An extended warranty was issued from the manufacture for 8 years and 150,000 miles. I am within the 8 years but over the mileage and the manufacture won't honor the warranty. This vehicle has had issues with the power train constantly since I bought it and for it to fail like this seems to be a manufacturing defect.

Water leak due to design flaw causes corrosion to wiring and parking brake module. Parking brake locks up sporadically. Confirmed by dealership.

The transmission has stopped working twice. Jeep fixed it and 36,000 miles later it is going out again. It intermittently stops and then lunges forward and stalls when idling. No check engine light is on. By this stopping and starting im lucky it hasn't stalled while turning and got hit.

Vehicle will lose all power and not move and the service 4wd light will come on the dash. This usually happens when pulling out of the parking lot. I have almost been hit 3 time due to this issue. I have taken it to the mechanic and the dealer both said it was a faulty ptu. My mechanic found the service bulletin 21-017-21 rev a. I had to make the dealership find this tsb but nobody wants to warranty this vehicle.

THE TRANSMISSION SHIFTS INTO NEUTRAL WHEN COMING OUT OF A ROLLING STOP. THE TRANSMISSION PAUSES 2-3 SECONDS BEFORE SHIFTING INTO GEAR. THIS IS VERY DANGEROUS WHEN ENTERING AN INTERSECTION WITH OTHER TRAFFIC.

I have already completed my recall V69 In 2019 but it seems like it didn’t solve the serious glitch in my Jeep’s clutch system .. yesterday while I was driving in Glenmore trail in high speed traffic my vehicle shifted automatically to neutral and threw a error code of P1DCD , I am very disappointed and terrified as I lost power instantly and could have crashed …I kindly request you to contact Jeep on my behalf and ask Jeep to replace the transmission and clutch system .I just have very low miles (20828 miles) on my Jeep Thanks

Vehicle completely shuts off at random times without warning when lowering speed or after coming to a complete stop and sometimes battery light flashes sometimes when this happens. Will then put it in park and push to start ignition and it starts back up. Owned the vehicle for only a month and has happened on 5 different occasions. Steering wheel has locked up when it unexpectedly shuts off and was unable to steer and get off on the shoulder of the road and was almost struck from behind. On several other occasions at a stop sign when I go to take off vehicle won’t move and the main screen then says “Shift to P then desired gear” while the red light is flashing next to the D on the actual gear shift, although vehicle doesn’t completely shut off when this happens. I have to put in park then shift gear to D to take off again. I am fearful of an accident, injuring myself and family or anyone else on the road. Vehicle was taken back to dealer however, the problem was not reproduced by the dealer.

Vehicle's transmission has shifting issues, occasionally says service shifter light randomly no real indicator what causes that to come on. Car doesnt like to go when gas pedal pressed, stutters shifting erratically and bucking forward.

Transmission error P1DCD caused car to get stuck in neutral and became undriveable. Had to pull over on highway, shut vehicle off, and wait several minutes before the transmission started working again. This has happened multiple times. Jeep service center repairs don’t fix issue.

The car goes into neutral while driving and loses power. Has happened more than 10 times. This has resulted in twice on the freeway and almost caused an accident. I have taken it in to be repaired and they stated it was a software issue.

Myself - along with THOUSANDS are having the dreaded P0520 Code come on!!! There is a TSB (HAS BEEN ONE FOR 7 YEARS) for this problem! Yet, since it seems to fail right out of warranty - THOUSANDS are being affected. Previously-The 2014 Jeep Compass SUV is among the 522 vehicles recalled by Chrysler alongside the 2014 Jeep Patriot SUV, 2013 Dodge Avenger, and Chrysler 200, all of which are equipped with 2.4-liter engines that are touted to have engine oil pressure loss issues that may lead to sudden engine stall or failure BECAUSE OF THIS SAME OIL PRESSURE SWITCH ISSUE "! Yet No RECALL on 2014 models when the issue is so widely well known!? Problems --Large oil leak, could have gone on fire or seized the engine. Turns out the oil filter housing assemble was cracked which seems quite common in this make, mode and year. The oil filter housing is cracked and it is a known issue with my vehicle. One morning there was a large amount of oil under my vehicle. At this time there are so many open issues with this defected part that I am unable to get this part cause there are 5800 people in line before me waiting for this part. I am unsure where to start to have this recalled but I would like to move in the direction of having that done. Please help! I read online that there was a possible petition started for this very issue. IT ALL BEGINS WITH THE OIL PRESSURE SENSOR CIRCUIT (http://www.sequentialtaillights.com/dodge/SB_PDF/TSB_LC_0803414a.pdf) Please recall this issue! Make JEEP REPLACE THESE IMMEDIATELY AT THEIR COST! Next -- TAKE A LOOK AT HOW MANY JEEPS OF THIS YEAR, MAKE AND MODEL have loud ticking coming on! My Jeep has developed the 3. 6l penastar tick. I noticed fca extended the warranties for vehicles equipped with the 3. 6l penastar v6 but for my model they stopped in 2013. How can I get my year added to that warranty since it developed the same problems as the previous years??? ALSO - Front wheel issues constantly! Replacements!

2014 Cherokee Limited with a 2.4L I am the original owner, and have had all services done. Car is in good shape. This is now a persistent problem each time I refuel. Within a few minutes or miles, the car engine will stall, tell me that I have to put the car in Park to restart. This is extremely dangerous and has happened to me in the middle of intersections or driving down a street. I fill the tank, I don't overfill it. When the pump clicks off, I am done and don't add more. Then I drive off and for about 5-10 minutes, I am at risk of the car stalling. I have had it happen while driving, and more often when I stop at a light. It will restart. But this happens ONLY after I refill the tank.

3/1/2021: Rough idle and overheating after filling up gas tank that morning upon arriving at work. Jeep had problems when leaving work at roughly 1630. Idles poorly, very rough and dipped from 900 rpm down to 200 rpm while almost stalling. I decided to drive home and thought it may be a little water in the gas from filling up that morning on MacDill. Ran rough on the way out of MacDill. At the home depot traffic light, the transmission would not engage and I had to switch to park and back into drive. Once onto Gandy Blvd the temperature started to overheat. I turned on the heater to act as a second radiator and decided to shoot for Jeep dealer in St. Pete. I made it there and caught a ride home with Wife's sister. Dealer drove Jeep on Tuesday a total of 23 miles without any temperature above 202. Told that lot boy and service supervisor drove it. No charge since St. Pete Jeep couldn't find any faults. I had Wife take me to pick it up. On ride home got up to 207. No rough idle. ***Rough idle and stalling while driving in traffic continued. Noticed this always occurred after filling gas tank up to full*** Jun 29, 2021: Got gas again at MacDill Monday morning upon arrival at work. Monday afternoon car ran terrible. Remote start stalled before I got to Jeep. Started up again when I got to car and engine ran rough. Nearly stalled several times. Engine almost stalled at final left turn while heading to gate. Transmission indicator flashed again and transmission failed to work. Display showed to place in park to select drive. Had to coast up onto median to keep from blocking traffic when engine started to stall again when light turned green and I proceeded through light. Occasionally Ran rough all the way home for the 43 miles and 1 hour drive. This time there was no significant overheating. Just went up to low 200s. Decided to submit a NHTSA complaint since dealership said they wouldn't be able to find anything wrong if no check engine light came on. Dangerous

Twice now the vehicle shifts into neutral without notice. It has had two programming upgrades but the problem persists. The "Sevice Transmission" warning appears and the idiot light also comes on. I have had to coast to the side of the road, put it in Park, wait approximately a minute and it will engage BUT it is in 4th gear only! It will not go though a shifting sequence. I have been able to limp home and park the vehicle. Next day when started all seems normal???

Oil leak at oil filter housing causing oil to leak on hot engine components and leave oil on ground below vehicle.

The contact owns a 2014 Jeep Cherokee. The contact received notification of NHTSA campaign number: 20V343000 (Power Train). The vehicle was taken to a local dealer for the recall repair however, the contact was informed that the power transfer unit was already destroyed. The contact stated there was no warning light illuminated. The vehicle was not repaired. The dealer informed the contact that he had to pay out of pocket for the repair. The manufacturer had not been informed of the failure. The failure mileage was approximately 160,200.

The contact owns a 2014 Jeep Cherokee. The contact stated that after filling the fuel tank, the vehicle would stall. The vehicle was restarted, and functionality returned. The contact stated that there was no warning light illuminated. The vehicle was not diagnosed nor repair. The manufacturer was informed of the failure and informed the contact that the Vin was not under recall. The failure mileage was approximately 106,000.

The contact owns a 2014 Jeep Cherokee. The contact stated while attempting to shift gear, the vehicle made an abnormal sound coming from the gear selector. The contact stated that the transmission warning light was illuminated. The vehicle was diagnosed but not repaired. Upon investigation, the contact associated the failure with NHTSA Campaign Number: 19V447000 (Power Train) however, the Vin was not included. The manufacturer was informed of the failure however, no assistance was provided. The failure mileage was approximately 108,000.

The contact owns a 2014 Jeep Cherokee Trailhawk. The contact stated while driving at various speeds, the vehicle would lose power. The contact also stated that the vehicle would not accelerate when the accelerator pedal was depressed. The contact stated the service 4 wheel drive warning light was illuminated. The vehicle was taken to a local dealer where it was diagnosed with the control module needing to be replaced. The vehicle was repaired but the failure still occurred. The vehicle was then taken to another dealer a month later where it was diagnosed with the power transfer unit needing to be replaced. The vehicle was not repaired. The contact was relating the failure to NHTSA campaign number: 20V343000 (Power Train). The manufacturer had not been informed of the failure. The failure mileage was approximately 65,000.

Every time I fill up with gas, the car dies a few times while driving away from the gas station. Sometimes at high speeds. The "Shift to Park" notification comes on and I have to pull over, shift to park and shift back into drive. This happens a few times and then goes away until the next time I fill gas.

Had just filled gas tank (1st time since we purchased the vehicle on 6/9/21). Stopped at traffic light. Engine quit and dashboard message advised to put car in park and push start button. Car started but quit almost immediately. While in park tried to rev engine, but got minimal response. When traffic light changed, proceeded forward. "Transmission Service Needed" message appeared, and D (Drive) on gearshift and on dashboard started blinking. Check Engine light was, (and remains) on. Car quit 3rd time, same "Transmission Service Needed" message appeared. When I got home, put car in reverse to back into driveway, got aloud clunking sound. Shut off engine and kept it off for 30-40 minutes. Started the car again and took it around the block, but none of the previous issues repeated.

Every time I fill my vehicle up it stalls 3 or 4 times In the middle of traffic

The contact owns a 2014 Jeep Cherokee. The contact stated that while the vehicle was decelerating, the vehicle stalled with the check the transmission warning lights illuminated. The vehicle was not diagnosed nor repaired. The manufacturer was informed of the failure and referred the contact to a dealer for assistance. The failure mileage was approximately 128,388.

Much like other recalls for PTU's on similar models in the same year, mine is having problems with the power transfer unit (PTU) rumbling from the rear while decelerating and applying the electric brake automatically. I feel the manufacturer made a band aid change to the programming by applying the electric brake rather than being forced to replace the faulty PTU in a safety recall. Ultimately this puts my safety at risk and leaves me financially responsible for a faulty PTU. This problem is described in the website below, which led me to this form: https://www.mrblaw.com/blog/2020/06/jeep-recalls-cherokees-for-dangerous-fault-in-power-transfer-unit/

Vehicle starts to hesitate and shake during acceleration and then the service gear shifter light come on and all the red lights on the gear shifter turns red.

1)Vehicle sputters & says I cannot change gears manually while driving. To put the vehicle in park then shift to neutral. 2)Warning light message to “service shifter”. 1)This usually happens after/while stopped at a light. Has happened 3-4 times in the past 6 months. 2) This light comes on every time I drive it.

Approximately May 15th 2021 the Start/Stop button started to malfunction causing the vehicle to not go into park. I called the Jeep dealer to set an appointment and brought the vehicle in for repairs on 6/1/2021. The Service manager mentioned that there was a recall on Jeep Cherokee Models but I still had to pay to have it repaired. As I see it as a Safety concern by the NHSTA, I believe it should have been covered at no expense to me.

The contact owns a 2014 Jeep Cherokee. The contact stated while driving at various speeds, the vehicle shifted into limp mode. The contact stated that the check engine and the ABS warning lights were illuminated. The vehicle was taken to a local dealer but was not yet diagnosed. The vehicle was not repaired. The contact was relating the failure to NHTSA campaign number: 19V447000 (Power Train). The manufacturer was not informed of the failure. The failure mileage was approximately 70,000.

Rear right door handle just falls off when trying to operate the door, preventing entry into the door. Many complaints online about this defect.

THE CONTACT'S DAUGHTER OWNS A 2014 JEEP CHEROKEE. THE CONTACT STATED WHILE DRIVING VARIOUS SPEEDS, THE ACCELERATOR PEDAL WAS DEPRESSED HOWEVER, THE VEHICLE STALLED WITHOUT WARNING. ADDITIONALLY, SHIFTING INTO REVERSE, THE ACCELERATOR PEDAL WAS DEPRESSED AND THE VEHICLE STALLED. THE ACCELERATOR PEDAL WAS DEPRESSED SEVERAL TIMES AND THE VEHICLE LUNGED BACKWARDS AND THE REAR BUMPER WAS SCRATCHED. THE CONTACT STATED THAT SEVERAL WARNING LIGHTS AND FALSE SAFETY READING INTERMITTENTLY FLASHED ON THE INSTRUMENT PANEL. THE CONTACT STATED THAT HIS DAUGHTER HAD TAKEN THE VEHICLE TO NORTH STAR DODGE CHRYSLER JEEP RAM FIAT (7242 SAN PEDRO AVE, SAN ANTONIO, TX 78216) WHERE THE VEHICLE HAD BEEN SERVICED UNDER NHTSA CAMPAIGN NUMBER: 19V447000 (POWER TRAIN) HOWEVER, THE FAILURE PERSISTED AFTER THE RECALL REPAIR. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE AND INFORMED HIM THAT THERE WERE NO FURTHER RECALLS ON THE VEHICLE. THERE WAS NO FURTHER ASSISTANCE PROVIDED. THE VEHICLE WAS NOT REPAIRED. THE FAILURE MILEAGE WAS APPROXIMATELY 160,000.

PARKING BRAKE LOCKS UP RANDOMLY AND CAN'T MOVE VEHICLE. WATER LEAKING IN AND CORRODING PARKING BRAKE MODULE.

FILLED UP GAS TANK AND WHILE DRIVING VEHICLE KEPT TRYING TO STALL.

TL* THE CONTACT OWNS A 2014 JEEP CHEROKEE. THE CONTACT STATED THE DOORS LOCKED UNINTENDEDLY WITH THE KEY STILL IN THE IGNITION. THE CONTACT STATED THAT THE DOORS SHOULD NOT LOCK INDEPENDENTLY WHILE THE KEY WAS IN THE IGNITION. THE FAILURE WAS EXPERIENCED ON SEVERAL OCCASIONS. THE VEHICLE WAS TAKEN TO CLASSIC CHRYSLER DODGE JEEP (6300 N. RIDGE RD, MADISON, OH 44057, (440-428-1141) WHERE THE DEALER REPLACED THE KEY FOB BATTERY HOWEVER, THE REPAIR DID NOT CORRECT THE FAILURE. THE VEHICLE WAS NOT YET REPAIRED. THE MANUFACTURER WAS NOT CONTACTED. THE APPROXIMATE FAILURE MILEAGE WAS 100,000.

SERVICE 4WD LIGHT CAME ON. HAD LOCAL SHOP DIAGNOSE. INTERNAL FAILURE TO THE PTU. NEEDED FULL REPLACEMENT AT 57K MILES.

WHILE DRIVING MY CAR SUDDENLY SEEMS TO LOSE POWER AND STOP AND ON MY DASH IT SAYS MUST PLACED FOR ON BREAK TO SHIFT INTO PARK. AS I AM DRIVING DOWN THE HIGHWAY OR THROUGH AN INTERSECTION I AM NOT TRYING TO PUT IT IN PARK AND IT HAS CAUSED ME TO ALMOST GETTING REX A FEW TIMES. I HAVE TAKEN IT IN TO BE REPAIRED SEVERAL TIMES AND NO ONE CAN FIND ANYTHING WRONG WITH IT. THIS HAS BEEN GOING ON FOR SEVERAL MONTHS AND NORMALLY HAPPENS TO TO THREE TIMES A MONTH. I WILL ONLY PUT THE MOST RECENT DATE BELOW

MY SON WAS DRIVING AND REAR ENDED SOMEONE. HIS AIRBAGS DID NOT DEPLOY YET THE VEHICLE SHOWED AN ALERT ON THE DASH STATING THE AIRBAGS HAD DEPLOYED. THIS HAPPENED DRIVING STRAIGHT ON A CITY STREET.

THE 2014 JEEP CHEROKEE TRANSMISSION HAS BEEN RECALLED NUMEROUS TIMES FOR DELAYED AUTOMATIC GEAR SWITCHING. COMPLAINTS OF THESE OCCURRENCES ARE NOTORIOUSLY DOCUMENTED ONLINE IN RANDOM FORUMS. NONE OF THE RECALLS NOR FIRMWARE UPDATES HAVE SOLVED THE ISSUE (AT LEAST WITH MY VEHICLE). AFTER RESTING LEVEL AT A STOP SIGN OR TRAFFIC LIGHT, PRESSING THE GAS PEDAL CAUSES THE ENGINE TO REV WITHOUT MOVING. APPROXIMATELY ONE TO TWO SECONDS LATER, THE TRANSMISSION VIOLENTLY "KICKS" INTO FIRST GEAR. I FEAR THAT THIS DELAY WILL LEAD TO A FUTURE ACCIDENT. AFTER MULTIPLE RECALLS FOR THIS ISSUE ALREADY, THIS PROBLEM SHOULD HAVE BEEN FULLY REMEDIED BY NOW. THEIR SOFTWARE UPDATES HAVE ONLY CHANGED THE TIMING OF THE GEAR RATIOS AND HAVE NOT SOLVED THE MECHANICAL DANGER.

AFTER HITTING 50K MILES ON MY VEHICLE I NOTICED FOLLOWING FUELING IT WILL BEGIN TO SHUDDER AND RPM'S WILL GO OUT OF WACK. THEN RPM DROPS AND CAR WILL GIVE NOTICE "SHIFT TO P THEN DESIRED GEAR" MESSAGE. OTHER LIGHTS WILL LITE UP AND BATTERY LITE STAYS LIT WHEN THIS MESSAGE IS GIVEN. (I HAVE A NEW BATTERY SO IT CAN NOT BE DUE TO A BAD ONE.) THE CAR WILL THEN STALL AND STOP. THIS HAS HAPPENED BOTH WHEN STOPPED AT INTERSECTIONS AND WHILE IN MOTION AND DRIVING ESPECIALLY AT LOWER SPEEDS. IS A HAZARD AS HAPPENS QUICKLY AND NO WARNING SO CAN NOT PULL OVER. HAVE TO PUT CAR IN PARK AND RESTART. THIS WILL CONTINUE TO HAPPEN UNTIL TANK IS DOWN TO ABOUT 3/4 FULL. I DO NOT OVER FILL THE TANK. HAD TAKEN TO DEALERSHIP AND THEY SAID THEY COULD NOT DETECT ANY PROBLEMS. NO MESSAGES WERE GIVEN TO THEM DURING THE CHECK. THIS IS VERY FRUSTRATING AND A HAZARD ON THE ROAD WHEN YOU HAVE CARS BEHIND YOU THAT HAVE TO STOP SUDDENLY. I AM AFRAID TO DRIVE MY CAR AFTER FILLING UP WITH GAS FOR FEAR IT WILL STOP IN THE MIDDLE OF THE ROAD AND I WILL BE INJURED IN A REAR END COLLISION IF CAR BEHIND ME IS NOT PAYING ATTENTION. THIS HAS BEEN HAPPENING FOR MANY MONTHS NOW. EVERY TIME I FILL MY VEHICLE UP WITH GAS AND I DO NOT OVERFILL. I STOP AT THE FIRST "CLICK" WHEN PUMPING. IT APPEARS THAT THERE ARE SEVERAL SIMILAR COMPLAINTS ON YOUR WEBSITE WITH THE EXACT SAME PROBLEM. THIS SHOULD MAKE FOR AN EASY RECALL TO REPAIR THIS PROBLEM BEFORE IT BECOMES MORE SERIOUS THAN IT IS RIGHT NOW WITH SOMEONE REALLY GETTING INJURED OR WORSE! I SHOULD NOT HAVE TO BE FEARFUL OF MY OWN VEHICLE.

WITHIN THE PAST YEAR MY ELECTRONIC PARKING BRAKE SEIZED. I HAD TO HAVE MY VEHICLE TOWED AND PARKING BRAKE REPLACED. MECHANIC STATED BRAKE WAS DAMAGED DUE TO WATER GETTING TO THE PART. THIS PAST WEEK WHILE AWAY ON BUSINESS 3.5 HOURS FROM HOME THE PARKING BRAKE ENGAGED WHEN CAR WAS PARKED AND WOULD NOT DISENGAGE. I HAD TO HAVE THE CAR TOWED FROM THE MOTEL TO A GARAGE. IT WAS NOT A JEEP DEALERSHIP. THE MECHANIC FOUND A SERVICE MEMO #08-060-16 REGARDING THIS ISSUE ON MY JEEP. HE KNEW I NEEDED TO GET HOME THAT DAY SO MY ELECTRONIC BRAKE WAS UNHOOKED SO I COULD DRIVE. HE STATED THAT WATER AGAIN WAS THE ISSUE. THAT THERE IS A LEAK IN THE BACK WINDOW THAT CAUSES WATER TO POOL IN THE PARKING BRAKE WHICH THIS TIME SHORTED THE COMPUTER THAT RUNS THE SWITCH FOR THE BRAKE. HE ALSO STATED THAT THIS COULD HAVE CAUSED A FIRE IF I HAD MANAGED TO DISENGAGE THE BRAKE AND CONTINUE TO DRIVE. AFTER RESEARCH I SEE THIS IS A CONTINUING ISSUE IN THIS VEHICLE YEAR AND MODEL. I FEEL A RECALL IS WARRANTED

MY HUSBAND WAS SITTING AT A TRAFFIC LIGHT AND ACCELERATED WHEN THE LIGHT TURNED GREEN. AS HE PROCEEDED THROUGH THE INTERSECTION THE VEHICLE MADE A LOUD POP NOISE AND THEN THE ENGINE WENT TO A HIGH REV AND THE VEHICLE WOULD NOT MOVE. HE COASTED DOWN A HILL WITH NO POWER AND WAS ABLE TO PULL INTO A PARKING LOT. A FEW MONTHS BEFORE THE TRANSMISSION FAILED, I HAD NOTICED THAT THE VEHICLE KEPT JUMPING WHILE I WOULD HAVE MY FOOT ON THE BRAKE. WHEN I HAD MY OIL CHANGED AT THE DEALERSHIP LAST FALL, I ASKED IF THERE WERE ANY RECALLS AND EXPLAINED HOW THE VEHICLE WOULD JUMP - AS IF I HAD BEEN REAR-ENDED - AND I WAS TOLD THAT MY VEHICLE WAS UP-TO-DATE ON ALL RECALLS. I ONLY HAD 59,082 MILES ON MY VEHICLE WHEN THE TRANSMISSION FAILED.

TL* THE CONTACT OWNS A 2014 JEEP CHEROKEE. THE CONTACT STATED WHILE DRIVING 60 MPH, THE SERVICE 4 WHEEL DRIVE WARNING LIGHT ILLUMINATED. THE VEHICLE WAS TAKEN TO THE LOCAL DEALER CHRYSLER WORLD (2612 COUNTY RD EE, ABRAMS, WI 54101, (920) 826-4141) WHERE IT WAS DIAGNOSED WITH NEEDING AN UNKNOWN SOFTWARE UPDATE PERFORMED. THE VEHICLE WAS REPAIRED HOWEVER, THE FAILURE PERSISTED. UPON INVESTIGATION, THE CONTACT ASSOCIATED THE FAILURE WITH NHTSA CAMPAIGN NUMBER: 20V343000 (POWER TRAIN) HOWEVER, THE VIN WAS NOT INCLUDED. THE MANUFACTURER WAS INFORMED OF THE FAILURE AND REFERRED THE CONTACT TO NHTSA. THE FAILURE MILEAGE WAS APPROXIMATELY 84,000.

THE FIRST COMPLAINT IS WHEN THE CAR WAS OVERHEATING AND IT NEEDED A NEW TRANSMISSION WHICH WAS COVERED UNDER THE POWER TRAIN WARRANTY. THE SECOND WAS WHEN THE CAR WOULD HAVE DIFFICULTY ACCELERATING, AND THE MAIN INCIDENT WAS WHEN I WAS ON THE FREEWAY (WESTBOUND 80 IN HERCULES, CA) AND THE CAR WOULD NOT ACCELERATE BEYOND 60 MPH SO I NEEDED TO EXIT AND WHEN I WAS ABLE TO SAFELY PARK THE CAR, IT DIED ON ME AND I HAD TO HAVE IT TOWED TO THE DEALERSHIP, COSTING ME OVER $2500 IN REPAIR REGARDLESS OF THE FIX A COUPLE YEARS AGO. THIS MOST RECENT INCIDENT OCCURRED WHEN AT A STOP LIGHT (ANTIOCH, CA)THE CAR STARTED SHAKING ABOUT TO THE DIE AND THE SCREEN READ 'MUST PLACE CAR IN PARK.' AFTER PLACING THE CAR IN PARK THE CAR STARTED UP AGAIN, BUT AT EVERY STOP THE CAR WOULD SHAKE. MOST RECENTLY (CONCORD, CA) AN ALERT CAME ON THE SCREEN 'SERVICE SHIFTER.' AFTER DOING MY RESEARCH I WAS INFORMED THAT MY CAR MAY HAVE BEEN A PART OF A RECALL AFFECTING THE ENGAGEMENT OF THE GEARS. BRINGING IT TO THE DEALERSHIP I WAS TOLD IT WAS NOT PART OF THE RECALL, BUT AM STILL CONCERNED ABOUT THE VEHICLE SHIFTING GEARS, OR LACK THEREOF. I HAVE DOCUMENTATION OF THE REPAIRS AND COMPLAINTS, BUT DO NOT HAVE ACCESS TO THEM RIGHT NOW. IF NEEDED I CAN PROVIDE THEM.*DT

THE POWER TRAIN TRANSFER UNIT HAS GONE OUT ON MY JEEP. THERE ARE MULTIPLE OTHER ONES BETWEEN THE YEAR MINE WAS MANUFACTURED AND I BELIEVE THIS WAS A FAULTY ONE AS WELL.I

I FIND IT VERY HARD TO BELIEVE WHEN I ENTER MY VIN ON YOUR SITE IT SHOWS NO RECALLS FOR THIS VEHICLE BUT WHEN I ENTER MY VIN ON MOPAR.COM IT SHOWS ABOUT 4 RECALLS AND THREE CAMPAIGNS. MY VEHICLE STALLS WHILE DRIVING AND IT'S UNSAFE FOR MY KIDS. I GOT THE ISSUE 'REPAIRED' AND THE CAR STALLS EVEN MORE, THERE IS A HUGE THUMP IN THE ENGINE WHEN I SWITCH GEARS FROM PARK TO REVERS OR PARK TO DRIVE. YESTERDAY WHEN I WENT TO TURN MY CAR ON THE START BUTTON GOT STUCK AND THE CAR DID NOT TURN ON, MY HUSBAND REPLACED THE BATTERY AND GOT THE CAR ON BUT NOW THE CAR WON'T TURN OFF.

VEHICLE STARTED TO HAVE BRAKE PULSATION TOOK VEHICLE TO ASE CERTIFY TECH CHECKED BRAKES STATED PADS CALIBER OK BUT THE ROTORS WERE WARP FRONT AND REAR BRAKES THIS SHOW ROTORS ARE DEFECTIVE FROM MANUFACTURER STATED JEEPS ARE HAVING THIS PROBLEM CALLED JEEP CORPORATE OFFICE AND REP. MARIELA STATED TO REFER TO VEHICLE WARRANTIES DONT KNOW WHAT THIS HAS TO DO WITH DEFECTIVE UNSAFE PARTS INSTALLED IN VEHICLES VEHICLE WAS IN MOTION AND VEHICLE BRAKES WERE WORKING IN CORRECTLY CAUSING CONCERN FOR MY SAFETY I HAVE THE DEFECTIVE PART OFFERED TO TURN IT TO DEALERSHIP SO IT CAN BE SENT TO CORPORATE FOR INSPECTION THEY REFUSED TO ACCEPT PART STATED THEY ARE THE ONLY ONES WHO CAN CONSIDER IT DEFECTIVE

GOOD MORNING, MY PROBLEM WITH MY CHEROKEE IS THAT IT IS TELLING ME TO TAKE THE GEAR LEVER INTO SERVICE AND IT HAS HAPPENED TO ME LIKE 3 TIMES THAT THE LEVER IS IN D AND A MESSAGE IS ADDED TO PLACE THE LEVER IN N AND THEN SELECT SPEED I HOPE YOU CAN HELP ME

THE PTU CASE IS FAULTY LEAVING MY 4WD UNAVAILABLE.

VEHICLE GOES TO NATURAL OR WON'T SHIFT VERY DANGEROUS HAPPEN ON HIGHWAY THEN COMPUTER SAYS TO SERVICE TRANSMISSION. HAVE TO COME TO COMPLETE STOP SET TO PARK TO REINGAGE DRIVE HAS HAPPEN MORE THAN 10 TIMES NOT DRIVING VEHICLE TOO DANGEROUS HAVE HAD TOWED 3 TIMES

SERVICE SHIFT IT BEEN COME ON MY SPEED ARE JUMPING CAR SPEED BY IT SELF AND THE DEALERSHIP FAIL TO FIX MY PROBLEM NOW IT UNSAVE TO DRIVE LIKE THIS WHITH MY FAMILY

IN MOTION ON FREEWAY, VEHICLE LOST ALL DRIVABILITY...POWER TRANSFER UNIT HAD TO BE REPLACED. ONE AND A HALF MONTHS LATER, WHILE ON MOTION THE VEHICLE WARNING LIGHTS CAME ON AND VEHICLE WAS UNABLE TO BE PUT INTO PARK. POWER TRANSFER UNIT HAD TO BE REPLACED A SECOND TIME.

I LIVE IN NJ BUT WORK IN PHILA. IN DECEMBER I WAS ON MY WAY HOME ON I95 AND MY CHECK ENGINE LIGHT CAME ON SAYING SERVICE TRANSMISSION. 30 SECS LATER IT GOES LIMP. WITH NO WAY TO ACCELERATE I HAD TO COAST TO A SHOULDER AT THE BASE OF THE BRIDGE WITH A TRACTOR TRAILER ALMOST CRASHING INTO THE BACK OF ME. I TOOK IT TO CHERRY HILL JEEP AND THE INVOICE SAYS RECALL PARTIAL COMPLETE. FAST FORWARD TO TODAY 3/21, I AM RIDING OVER THE WALT WHITMAN BRIDGE WITH THE CHECK ENGINE LIGHT COMES ON SAYING SERVICE TRANSMISSION. 20 SECS LATER THE TRANSMISSION GOES LIMP AGAIN AND I HAD TO COAST INTO AN ACTIVE CONSTRUCTION AREA AT THE BASE OF THE BRIDGE. I TURNED THE CAR OFF AND SAT THERE FOR 15 MINS AS VEHICLES FLEW BY ME. I STARTED IT AND THE CHECKED ENGINE LIGHT WAS STILL ON BUT I WAS ABLE TO MOVE TO A SAFER SPOT. I TURNED IT OFF AGAIN AND SAT FOR ANOTHER 10 MINS AND THE LIGHT WAS OFF. I DROVE IT WORK ON A WING AND A PRAYER AND THAT'S WHERE AS LEFT IT. THAT'S TWICE THIS VEHICLE TRIED TO KILL ME. IT WON'T GET A THIRD.

I WAS DRIVING AND STOPPED AT TRAFFIC LIGHT AND NOTIFICATION POPPED UP SAYING "SHIFT GEAR TO PARK (P) AND TO DESIRED GEAR". AFTER PERFORMING THAT AND WHEN I WENT BACK TO D ALL POWER WENT AWAY AND CAR STARTED ROLLING BACKWARDS (THERE WAS A LITTLE SLOPE). SO I WENT TO PARK AGAIN AND TRIED IT ONCE MORE, POWER CAME FOR 3 SECONDS AND WENT OUT AGAIN.

THE UPPER COOLANT HOSE BROKE AT THE PLASTIC CONNECTION. DEALERSHIP SAID THEY DON'T REPLACE IT NEEDED A WHOLE DIFFERENT PART DUE TO IT BREAKING ON ALOT OF VEHICLES.

CAR WHILE RUNNING OR DRIVING JUST STALLS FOR NO REASON. ALL ELECTRICAL GOES OUT AS WELL. ALSO MIGHT JUST NOT START - ESSENTIALLY DEAD. OPEN FRONT DOOR AND CLOSE IT AND THE CAR STARTS AGAIN. IT HAPPENS INTERMITTENTLY OVER THE LAST 3 MONTHS. MECHANICS ARE ALL OVER THE PLACE ON THE CAUSE.

SIGNIFICANT LEAK IN OIL FILTER HOUSING DUE TO PLASTIC MATERIAL. MOPAR REPLACEMENT FILTER HOUSING IS BACKORDERED AND IS CURRENTLY ON THE 7TH REVISION (PARTNUM ENDS IN AF). MULTIPLE REPORTS OF THIS EXACT PROBLEM. LEAKING OIL ON PAVEMENT WHILE STATIONARY AND IN MOTION. OIL CAN CAUSE SERIOUS INJURY TO OTHERS ON ROAD AND PREMATURE ENGINE FAILURE WHILE DRIVING. THIS IS A DANGEROUS DESIGN FLAW. THIS SHOULD BE A RECALLED PRODUCT AFTER SO MANY COMPLAINTS.

CHECK ENGINE LIGHT GAVE A CODE P0520 SO AN OIL PRESSURE SWITCH WAS INSTALLED AND A FRONT CRANK SEAL SO THAT WAS REPLACED AT VEHICLE MILEAGE 51,722. 2014 TRAILHAWK STILL LEAKING OIL SO OIL PAN GASKET REPAIRED. STILL LEAKING OIL SO DIFFERENT MECHANIC ORDERED AN OIL FILTER HOUSIN COMPONENT TO FIX. HE SAID MANY OIL FILTER HOUSINGS IN JEEP CHEROKEES HAVE HAD THESE REPLACED!! SMELLED OIL WHILE DRIVING AND SAW OIL DROPS ON GARAGE FLOOR. THESE OIL FILTER HOUSINGS SHOULD BE RECALLED AND I SHOULD BE REIMBURSED. I'VE SPENT OVER $1500 TO FIX AN OIL LEAK BECAUSE MECHANICS MISDIAGNOSED. DEALERSHIP MECHANICS SHOULD BE AWARE OF THESE INFERIOR PARTS!

SIGNIFICANT LEAK IN OIL FILTER HOUSING DUE TO PLASTIC MATERIAL. MOPAR REPLACEMENT FILTER HOUSING IS BACKORDERED AND IS CURRENTLY ON THE 7TH REVISION (PARTNUM ENDS IN AF). MULTIPLE REPORTS OF THIS EXACT PROBLEM. LEAKING OIL ON PAVEMENT WHILE STATIONARY AND IN MOTION. OIL CAN CAUSE SERIOUS INJURY TO OTHERS ON ROAD AND PREMATURE ENGINE FAILURE WHILE DRIVING. THIS IS A DANGEROUS DESIGN FLAW.

THE PARKING BRAKE ENGAGED BY ITSELT AND WOULD NOT RELEASE. AFTER TOWING THE VEHICLE TO A LOCAL MECHANIC (JEEP IS AN HOUR AWAY), THE MECHANIC SAID THE MODULE HAS A PLASTIC COVERING THAT IS NOT WATER PROOF AND CONDENSATION CAUSED THE MODULE TO FAIL. WE HAD TO REPLACE THE PLASTIC COVERING WITH A RUBBER COVERING THAT WOULD KEEP WATER OUT OF THE MODULE. THE COSTS OF THIS ARE GOING TO BE UPWARD OF $1000.00. I HOPE JEEP COVERS DEFECTIVE PARTS. APPARENTLY THERE IS A SERVICE BULLETIN ON THIS ISSUE BUT NO RECALL

ELECTRIC PARKING BREAK AUTOMATICALLY ENGAGES ON IT'S OWN WHILE DRIVING OR WHEN I STOP AND DOES NOT DISENGAGE.

THE OIL FILTER ADAPTER AND OIL COOLER DEVELOPS A SIGNIFICANT OIL LEAK THAT CAUSES OIL PRESSURE AND DRIVING PERFORMANCE TO DROP PRECIPITOUSLY AND MAKES THE VEHICLE IMPOSSIBLE TO DRIVE. THE NEEDED PART IS SIGNIFICANTLY BACKORDERED. IN SPEAKING WITH DEALERSHIPS AND INDEPENDENT MECHANICS IT IS A COMMON REPAIR. AT SPEED ON HIGHWAYS, THIS ISSUE CAN SUDDENLY WITHOUT WARNING CAUSE ACCIDENTS AND PUT DRIVERS IN HARMS WAY.

AT LOW SPEED DRIVING THE "SERVICE TRANSMISSION LIGHT" AND "PARKING BREAK WARNING" LIGHT CAME ON. THE JEEP IS CURRENTLY AT THE DEALERSHIP TO PROVIDE GUIDANCE ON HOW TO ADDRESS.

TL* THE CONTACT OWNS A 2014 JEEP CHEROKEE. THE CONTACT STATED THAT WHILE DRIVING, THE VEHICLE JERKED WHILE SHIFTING GEARS. THE CONTACT STATED THAT THE VEHICLE WAS TAKE TO DAVID TAYLOR CHRYSLER-DODGE-JEEP-RAM-FIAT (2052 US-641, MURRAY, KY 42071) ON FIVE SEPARATE OCCASIONS FOR THE TRANSMISSION FAILURE. THE VEHICLE WAS REPAIRED WITH A NEW TRANSMISSION AND VALVE BODY HOWEVER, THE FAILURE RECURRED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 86,000.

VEHICLE LIGHTS ON SHIFTER CAME ON TURN RED DASH READING GET SHIFTER SERVICE ALERT CAME ON THEN WHEN PARKED FOR A FEW MINS TURN OFF VEHICLE TURN ON FINE AFTER SEVERAL MILES OF DRIVING SHIFTER LIGHTS CAME ALL ON TURN RED AND ALERT CAME BACK ON TO SERVICE SHIFTER

WHILE DRIVING, AT AROUND 10 MPH, THE TRANSMISSION WENT INTO SERVICE TRANSMISSIONS (LIMP) MODE WITHOUT WARNING. IN ADDITION, RECEIVED A PARK BRAKE WARNING AS WELL. CURRENTLY THE VEHICLE IS WITH THE DEALERSHIP FOR AN ASSESSMENT OF THE PROBLEM.

OIL FILTER HOUSING LEAKS DUE TO PLASTIC MATERIAL USED IN CREATION OF PART. MAJOR ISSUE SINCE OIL SPILLS OUT ONTO THE ROADS. TRIED TO REPAIR BUT PART IS BACK ORDERED INDEFINITELY BECAUSE IT'S A MAJOR ISSUE WITH OTHER MODELS TOO.

AIR BAG WARNING LIGHT TURNED ON HAVEN'T BEEN ABLE TO FIX YET. PASSENGERS SEAT BEARING ON TRACK BROKEN. FRONT END NOISE WHEN TURNING HAS BEEN IN DEALER MULTIPLE TIMES AND HAVEN'T BEEN ABLE TO FIX SOUNDS LIKE RUBBING ON SOMETHING CRINKLING SOUND.

THE OIL FILTER ADAPTER MODULE THAT HAS A COOLING FEATURE THAT HAS A 75,000 PART SHORTAGE CURRENTLY IS FAULTY IN MY VEHICLE. AGAIN, NO ONE CAN GET THIS PART AND IT'S CURRENTLY AT 75,000.

EMERGENCY BRAKE LIGHT IS ON IN DASHBOARD. EMERGENCY BREAK WILL NOT POWER OFF AND THE LIGHT WILL REMAIN. EMERGENCY BREAK DOES NOT CLICK ON OR OFF ANYMORE.

I WAS DRIVING LIKE USUAL AND WHEN I GOT HOME AND I WAS PARKING ON MY DRIVEWAY THE 'SERVICE SHIFTER' APPEAR ON MY SCREEN AND MY VEHICLE WAS STILL IN MOTION BUT STOP COMPLETELY WHEN THAT WARNING CAME ON MY PANEL.

VEHICLE HAS BEGUN LOSING POWER WHEN ACCELERATING. THERE HAS ALREADY BEEN A RECALL FOR THIS, BUT IT DOES NOT APPEAR THAT MY VIN IS INCLUDED. THIS OCCURRED TWICE WHILE ACCELERATING ON A HIGHWAY

I HAVE AN OIL LEAK IN MY CARD. I HAD THE CAR INSPECTED AND IT WAS FOUND THERE WAS AN ISSUE WITH THE OIL FILTER HOUSING. THE PROBLEM IS THAT MANY MANY JEEPS HAVE THE EXACT SOME PROBLEM. I WAS TOLD THERE WAS A BACK ORDER OF OVER 40K AND I WOULD HAVE TO WANT UP TO 6 MONTHS UNTIL I HAD THE ISSUE RESOLVE. JEEP HAS NOT RECALLED THE PART. JEEP CANNOT TELL ME WHEN THE PART WILL BE MADE AVAILABLE. THEY HAVE NO EFFORTS TO HELP ME REMEDY THE SITUATION AT ALL, I.E., OFFER A LOANER CAR, TAKE TRADE IN, OR EVEN EXPLAIN HOW THEY ARE GOING EXPEDITE THE SITUATION. I'VE CONTACTED MY JEEP CERTIFIED DEALER WHICH ONLY TOLD TO CONTACT CORPORATE. I'M FILING THIS COMPLIANT BECAUSE IT APPEARS TO ME JEEP HAS A MAJOR MANUFACTURING ISSUE WITH THEIR JEEPS AND HAVE TAKEN NO STEPS TO CORRECT OR HELP THEIR CUSTOMERS IN ANY WAY.

I HAVE AN OIL LEAK AND NEED TO REPLACE MOPAR PART NUMBER 688105583AF. HOWEVER, THIS PART IS ON BACK ORDER WITHOUT AN IN STOCK DATE (SOME WEBSITES ARE SAYING IT'S DISCONTINUED). LOOKING ON EBAY I SEE THIS PART BEING SOLD FOR $200 ABOVE MSRP WITH OVER 170 SOLD RECENTLY. NO ONE CAN HELP ME FIX THIS ISSUE SINCE THE PART IS BACK ORDERED WITHOUT AN IN STOCK DATE. FURTHERMORE, DOING RESEARCH ON THIS PART, THE ISSUE I HAVE IS EXTREMELY WIDE SPREAD WITH 2014 - 2016 JEEP, DODGE, CHRYSLER AND RAM MODELS (THAT ALL USE THIS PART). A MECHANIC I CALLED STATED THIS WAS A WIDESPREAD ISSUE. SINCE THE JEEP DEALERSHIPS ARE NOT CARRYING THIS PART AND NO MECHANIC CAN ORDER IT, I AM STUCK WITH A CAR LEAKING A GOOD AMOUNT OF OIL.

THE PTU AND ACTUATOR WENT OUT DUE TO THE SPLINES ON THE PTU. WAS TOLD THAT IT WAS OUT OF THE DATE FOR THAT PTU. EVEN THOUGH THE ISSUE HAS OCCURRED BEFORE AND AFTER THIS MODEL YEAR.

THE OIL COOLER IS CRACKED. ACCORDING TO THE DEALER IT COULD BE A MANUFACTURING DEFECT. THEY TOLD ME THERE ARE OVER 24,000 OIL COOLERS ON BACKORDER. LOOKING ONLINE ON JEEP CHEROKEE FORUMS MANY MANY PEOPLE HAVE HAD THIS PROBLEM. WE NOTICED THIS PROBLEM DUE TO THE FACT THE ENGINE TEMP KEPT FLUCTUATING AND THE COOLANT WAS LOW.

VEHICLE SHUTS OFF WITH ALL LIGHTS FLASHING IF I DON'T CHANGE OIL BEFORE 2000 MILES. THIS HAPPENED TO ME THE FIRST YEAR I HAD THE CAR AND I WAS ALMOST KILLED ON THE PARKWAY. BURKE AUTO SAID IT WAS A SOFTWARE UPDATE. THEN IT HAPPENED FOUR DAYS LATER I WAS ABLE TO GET IT TO THE DEALERSHIP RIGHT DOWN THE ROAD THAT I LIVE BUT COULDN'T GO OVER 15 MPH AND IT SHUT OFF TWICE IN TWO MILES. THEN WHEN I GOT THE CAR THERE IT HAPPENED TO ONE OF THE TECHNICIANS AND SCARED THE CRAP OUT OF HIM AND HE SAID HE WOULDN'T DRIVE THIS CAR. BUT NO ONE DID NOTHING.. NOW TODAY I ALMOST WAS IN A ACCIDENT AT THE FOOD STORE BECAUSE THE TRANSMISSION WOULDN'T STOP AND THEN THE WHOLE CAR STOPPED. IT WAS BROUGHT TO BURKE AUTO GROUP ON STONE HARBOR BLVD. CAPE MAY COURTHOUSE NJ AS THEY TOLD ME TODAY THEY CAN'T GET TO IT AND IT'S GOING TO COST $$$$ THEN THEY LET ME WALK HOME IN THE RAIN. I HAVE HAD JEEPS BEFORE AND THEY ARE GREAT CARS BUT THIS ONE IS GOING TO KILL ME. PLEASE HELP WITH THIS MATTER SENSE I CAN'T GET NO HELP HERE. THE CAR IS AT BURKE MOTOR GROUP IN CAPE MAY COURTHOUSE. SINCERELY, [XXX] INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6). *TR

EVER SINCE I PURCHASED THE 2014 CHEROKEE SPORT IT HAS ALWAYS SHIFTED REALLY HARD WITH HEAVY JERKING/STICKING WHILE SHIFTING IN 1, 2, 3 GEARS FROM A STATIONARY TO CRUISING POSITION. IN CITY STREETS AND HIGHWAYS. DEALERSHIP FLASHED SOFTWARE SEVERAL TIMES IN THE FIRST FEW YEARS WHICH ONLY PROVIDED A TEMPORARY SOLUTION AS THE ISSUE CONTINUES TO OCCUR TO THIS DAY' FEBRUARY 2021. I AM OUT WARRANTY NOW SO I HOPE DEALERSHIP DOESN'T CHARGE ME TO GET MY JEEP FLASHED AGAIN FOR THE SAME ISSUE. WE SHALL SEE.

I STOPPED AT A RED LIGHT FOR MAYBE 3 MINUTES. WHEN I PUSHED THE GAS TO GO WHEN THE LIGHT TURNED GREEN, THE CAR DID NOT MOVE. I MOVED THE GEARS, BUT IT STILL DID NOT MOVE IN DRIVE OR REVERSE. I SHUT DOWN THE VEHICLE, TURNED IT BACK ON, THE CHECK ENGINE LIGHT CAME ON AT THAT POINT, I PUT THE CAR BACK INTO DRIVE, AND IT STILL WOULD NOT GO. I SAT THERE THROUGH THE GREEN LIGHT, AND WHEN THE LIGHT TURNED RED, I FELT THE CAR SHIFT, AND IT WOULD THEN GO AGAIN WHEN THE GAS PEDAL WAS PUSHED. GLAD I WAS NOT IN A BUSY INTERSECTION. THE SAD PART IS, I JUST PURCHASED THIS CAR IN SEPTEMBER FROM MILNES FORD IN LAPEER, MICHIGAN. I NOTICED THE RECALL ON THE AUTOCHECK BEFORE I BOUGHT IT. I ASKED ABOUT THE RECALL WHEN I PURCHASED. SADLY, I DO NOT HAVE THEIR RESPONSE IN WRITING, BUT HE TOLD ME " OH YES, WE TOOK CARE OF THAT". I WILL NEVER TRUST THAT AGAIN.

TL* THE CONTACT OWNS A 2014 JEEP CHEROKEE. THE CONTACT STATED WHILE DRIVING AT VARIOUS SPEEDS, THERE WAS AN ABNORMAL ODOR OF OIL DETECTED. THERE WERE NO WARNING LIGHTS ILLUMINATED. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC AND THE CONTACT WAS INFORMED THAT THE OIL FILTER HOUSING WAS LEAKING. THE CONTACT CALLED FOX CHRYSLER DODGE JEEP RAM (346 GRANT AVENUE RD, AUBURN, NY 13021, (315) 252-7273) HOWEVER, THE VEHICLE WAS NOT DIAGNOSED NOR REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 87,281.

THE VEHICLE HAS A "WHISTLE" ON STARTUP WHEN IT'S COLD. GOES AWAY AFTER A MINUTE OR TWO. SOURCES SAY IT COULD BE THE IDLER PULLEYS BUT I'M NO MECHANIC.

WHEN DRIVING THE CHECK ENGINE LIGHT WILL COME ON. THE VEHICLE THEN STARTS DRIVING VERY ROUGH SHAKING THE WHOLE CAR AND IT HAS REDUCED POWER.

TL* THE CONTACT OWNS A 2014 JEEP CHEROKEE. THE CONTACT STATED WHILE DRIVING 65 MPH, THE VEHICLE STALLED. THE CONTACT MADE SEVERAL ATTEMPTS TO RESTART THE VEHICLE AND THE VEHICLE RESTARTED. THE CONTACT STATED THAT THE TRANSMISSION WARNING LIGHT WAS ILLUMINATED. THE VEHICLE WAS TAKEN TO AN UNKNOWN DEALER WHERE THE TRANSMISSION WAS REPLACED HOWEVER, THE FAILURE RECURRED. THE MANUFACTURER WAS NOT INFORMED OF THE FAILURE. THE FAILURE MILEAGE WAS APPROXIMATELY 130,000.

THE LIFT GATE LATCH WILL NOT LOCK. IT IS A SAFETY CONCERN BECAUSE I'M HAVING TO DRIVE IT WHILE THE REAR GATE IS NOT SECURED. MY BATTERY DIED BECAUSE THE WARNING LIGHT FOR THE LIFT GATE WOULD NOT GO OFF. WHEN THIS FIRST HAPPENED THE CAR WAS RUNNING BUT IN PARK. THE LIFT GATE WAS OPENED AND NEVER LOCKED SINCE.

THERE IS A WARNING SAYING SERVICE SHIFTER THAT STAYS LIT UP ON MY DISPLAY AT ALL TIMES. I HAVE HAD ALL OF MY RECALLS DONE BUT THIS WARNING LIGHT STAYS ON AND IS A NEUSANCE. YOU CAN NOT SEE THE DIGITAL SPEEDOMETER NOR ANYTHING DIGITAL FOR THAT MATTER. FIRST NOTICED IT A FEW WEEKS AFTER I BOUGHT THE CAR. AS SOON AS YOU TURN THE CAR ON THE LIGHT JUST STAYS ON. THE RECALLS SHOULD HAVE FIXED THIS BUT IT DID NOT. VERY BEAUTIFUL CAR BUT HAVING SEVERAL ISSUES WITH IT THAT A LOT OF PEOPLE ARE HAVING SAME ISSUES WHEN RESEARCHING THE INTERNET. NEED THIS FIXED ASAP. COST TOO MUCH MONEY TO HAVE THIS MANY ISSUES. VERY DISAPPOINTED AND WILL ISSUE A CLASS ACTION SUITE IF NO RESPONSE. ALSO LIFT GATE WON'T LOCK. BUT THAT'S ON ANOTHER CLAIM THAT I ISSUED TO YOU.

CAR STALLS AFTER REFUELING TO FULL CAPACITY. SHUTTERED AND STALLED 3 TIMES AFTER REFUELING TANK. THE CAR GIVES OFF MULTIPLE WARNING LIGHTS RANGING FROM TRANSMISSION TO BATTERY, DESPITE THE TRANSMISSION AND BATTERY BEING PERFECTLY FINE. ONCE THE CAR BEGINS TO STALL, THE STEERING LOCKS UP AND ALL POWER IS LOST. THE CAR MUST BE PUT IN PARK AND RESTARTED, SOMETIMES IT STRUGGLES TO RESTART

TL* THE CONTACT OWNS A 2014 JEEP CHEROKEE. THE CONTACT STATED THAT WHILE DRIVING AT VARIOUS SPEEDS, THE BATTERY POWER DRAINED WITHOUT WARNING. THE CONTACT JUMP STARTED THE VEHICLE HOWEVER, WHILE JUMP STARTING THE VEHICLE, SEVERAL DIFFERENT WARNING LIGHTS BECAME ILLUMINATED. THE CONTACT TOOK THE VEHICLE TO BLACK CHRYSLER DODGE JEEP RAM (831 SALISBURY RD, STATESVILLE, NC 28677, (704) 924-7070) WHO STATED THAT THE POWER TRANSFER UNIT NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE AND CONFIRMED THAT THE VEHICLE WAS NOT INCLUDED IN NHTSA CAMPAIGN NUMBER: 20V343000 (POWER TRAIN) OR 20E037000 (POWER TRAIN). THE APPROXIMATE FAILURE MILEAGE WAS 117,000.

WHEN REFUELING, THE GAS PUMP SHUTS OFF AFTER .2 TO .3 GALLONS REPEATEDLY.

VEHICLE WAS TAKEN INTO SHOP FOR A REPAIR. I WAS INFORMED BY THE SHOP THE GAS TANK IS LEAKING INTO THE ENGINE AND CAUSING THE POOR PERFORMANCE.

TL* THE CONTACT OWNS A 2014 JEEP CHEROKEE. THE CONTACT STATED THAT WHILE DRIVING AT 20 MPH, THE VEHICLE STALLED WITHOUT WARNING. THE CONTACT STATED THAT SHE HEARD AN ABNORMAL POPPING SOUND COMING FROM THE VEHICLE. THE CONTACT WAS UNABLE TO MOVE THE VEHICLE AS THE VEHICLE CONTINUED TO MAKE THE ABNORMAL NOISES. THE AUTHORITIES WERE CALLED AND THE VEHICLE WAS TOWED TO AN INDEPENDENT MECHANIC WHO NOTIFIED HER THAT THE FAILURE WAS RELATED TO NHTSA CAMPAIGN NUMBER: 19V447000 (POWER TRAIN) AND THAT THE VEHICLE SHOULD BE TAKEN TO AN AUTHORIZED DEALER. THE CONTACT INITIALLY HAD THE VEHICLE TOWED TO ZIMMER CHRYSLER DODGE JEEP RAM (1086 BURLINGTON PIKE, FLORENCE, KY 41042) WHERE SHE WAS INFORMED THAT SHE HAD TO PAY FOR A SOFTWARE DIAGNOSTIC, WHICH SHE DECLINED. THE CONTACT THEN HAD THE VEHICLE TOWED TO JEFF WYLER CHRYSLER DODGE JEEP RAM OF FT THOMAS, KENTUCKY (100 ALEXANDRIA PIKE, FORT THOMAS, KY 41075) WHERE THEY DECLINED TO PERFORM THE SOFTWARE DIAGNOSTIC AND PROVIDED HER WITH AN ESTIMATE FOR THE REPAIR. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE CONTACT WAS INFORMED THAT THE RECALL REPAIR HAD BEEN PERFORMED PRIOR TO HER OWNING THE VEHICLE. THE VEHICLE WAS NOT REPAIRED. THE FAILURE MILEAGE WAS APPROXIMATELY 138,000

THE SAFETY RECALL TO REPROGRAM THE TRANSMISSION CONTROL MODULE WAS COMPLETED ON 9/4/19. MY VEHICLE WORKED PROPERLY UNTIL AUGUST 2020 AND HAS RETURNED TO LTHE SAME ISSUE I HAD BEFORW THE RECALL WAS COMPLETED. THE JEEP LOSES POWER WHEN BRAKING TO BELOW 20 MPH BUT NOT COMING TO A COMPLETE STOP & PRESSING THE ACCELERATOR. THERE IS A SECOND OR 2 DELAY BEFORE THE CAR WILL ACCELERATE, THEN A HARD SHIFT AS IF THE CAR HAS GONE INTO GEAR.

THE SERVICE SHIFTER LIGHT COMES ON AT RANDOM TIMES. IT HAPPENED A WHILE BACK THEN I DIDN'T SEE IT HAPPEN IN A WHILE NOW IT HAPPENS VERY OFTEN AND IT'S ANNOYING. AFTER READING THE FORUMS IT SEEMS TO BE A COMMON PROBLEM IN THE JEEP CHEROKEE

TL* THE CONTACT OWNS A 2014 JEEP CHEROKEE. THE CONTACT STATED THAT THE VEHICLE WOULD INDEPENDENTLY SHIFT TO NEUTRAL AT VARIOUS RATES OF SPEED AS THE SERVICE SHIFTER WARNING LIGHT WOULD ILLUMINATE ON THE INSTRUMENT PANEL. SOUTH POINT DODGE CHRYSLER JEEP RAM (5210 S IH 35 FRONTAGE RD, AUSTIN, TX 78745, (512) 774-6306) WAS CONTACTED AND INFORMED THE CONTACT THAT THE VIN WAS NOT UNDER RECALL. THE MANUFACTURER HAD YET TO BE NOTIFIED OF THE FAILURE. UPON INVESTIGATION, THE CONTACT LINKED THE FAILURE TO NHTSA CAMPAIGN NUMBER: 16V529000 (POWER TRAIN). THE VEHICLE HAD YET TO BE REPAIRED. THE FAILURE MILEAGE WAS UNKNOWN.

TL* THE CONTACT OWNS A 2014 JEEP CHEROKEE. THE CONTACT STATED WHILE DRIVING AT AN UNDISCLOSED SPEED, THE AIR BAGS WARNING LIGHT ILLUMINATED AND REMAINED ILLUMINATED. THE VEHICLE WAS TAKEN TO TRANSITOWNE JEEP CHRYSLER DODGE RAM (7408 TRANSIT RD, WILLIAMSVILLE, NY 14221) WHERE THE MECHANIC REPAIRED THE ELECTRICAL SIDE PILAR MOLDING, AND SIDE CURTAIN AIR BAGS HOWEVER, THE FAILURE PERSISTED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 53,000.

VEHICLE SHUTS OFF, UNEXPECTEDLY, WHILE DRIVING DOWN A MAJOR INTERSECTION, THEN MESSAGE TO SWITCH CAR TO PARK AND RESTART.. TAKES A FEW TRIES TO RESTART

UPON FUELING THE VEHICLE, THE VEHICLE OPERATES AS IT IS INTENDED TO FOR A BRIEF MOMENT, UNTIL IDLING ON THE ROADS. THE VEHICLE WILL SUDDENLY DROP IN RPMS, AND IF IT GETS FAR ENOUGH, THE VEHICLE STALLS, DIRECTS ME TO SHIFT TO PARK, AND PRESS THE START BUTTON. IN SOME CASES, THE VEHICLE WILL START RIGHT BACK UP, BUT WITH SOME TROUBLE, OR NOT AT ALL. VEHICLE BECOMES A METALLIC VEGETABLE AND STARTS EMITTING A RICH SMELL OF PETROL. THIS ISSUE DOES NOT OCCUR WHEN CONSTANTLY DRIVING AT HIGHER SPEEDS OR AFTER THE VEHICLE HAS DRIVEN 50 MILES AFTER FUELING.

AFTER SPENDING $1,400 DEC 2020 AT THE PUTNAM, CT, JEEP, DODGE, DEALERSHIP, ON THE NEW SHIFT, $300 BEING SOFTWARE UPDATE, AND HVAC ISSUE........NOW MY VEHICLE JUST SHUTS DOWN WHILE I AM DRIVING. THE SHUT DOWN HAPPENS FIVE MINUTES AWAY FROM HOME, RIGHT IN THE SAME SPOT, EVERY DAY. ONCE IT SHUTS DOWN, I AM STUCK THERE, WAIT A MINUTE AND RESTART THE VEHICLE. IT BEGINS TO START IN A STRAINED SORT OF WAY. I LIVE IN A RURAL AREA SO NOT TOO BAD AND NOW I DO NOT LEAVE MY NEIGHBORHOOD ON THE HUGE HILL SIDE SEEING THERE IS MORE TRAFFIC, THE CAR WILL BE STUCK ON THAT HILL WHICH IS A MAIN TRAFFIC STREET. THIS ENGINE TURNING OFF HAPPENS EVERY TIME I TAKE THE CAR OUT IN THE MORNING. SEEMS LESS IF I WARM IT UP FIRST AND DRIVE REALLY SLOW AS THIS HAS HAPPENED BEGINNING OF JANUARY 2021 AND I AM TRYING TO DEAL WITH IT. I AM A SENIOR CITIZEN (NOT WORKING) SO I GO ON ERRANDS OR APPTMTS IN THE MORNING. BEGAN JAN 4TH 2021 AND CONTINUES.

I HAVE TO HAVE MY PTU AND ACTUATOR REPLACED DUE TO FAULTY SPLINES. THERE IS A RECALL BUT SOME HOW MY VEHICLE IS NOT IN THAT RECALL. EVEN THOUGH THE SAME ISSUE HAS HAPPENED TO MY 2014 JEEP CHEROKEE TRAILHAWK. I HAVE PICTURES OF THE PTU SPLINE WORE COMPLETELY OFF. I HAVE TALKED TO OTHERS ABOUT THIS RECALL AND EVEN LATER YEARS 2015 AND ON HAVE BEEN RECALLED. NOW I'M OUT OF POCKET $1200 FOR A FAULTY PTU FROM THE FACTORY. I THINK IT'S TERRIBLE THAT JEEP IS SENDING THESE VEHICLES OUT THE DOOR KNOWING THAT THIS AN ISSUE.

ON TWO DIFFERENT OCCASIONS I HAVE BEEN IN THE PROCESS OF DRIVING THE CAR DOWN A CITY STREET WHEN IT HAS FOR NO KNOWN REASON SHUT OFF AND BECOME IMMEDIATELY INOPERABLE. THE FIRST INCIDENT OF THIS WAS IN JUNE 2020. I HAD THE CAR TOWED TO A MECHANIC WHERE THEY COULD FIND NOTHING WRONG. THEY CHANGED THE OIL AND REPLACED THE BATTERY BUT GOT NO INDICATION FROM THE DIAGNOSTIC REPORT THAT ANYTHING WAS WRONG. THEY SUGGESTED I TAKE THE VEHICLE TO A MECHANIC THAT SPECIALIZES IN ELECTRONIC ISSUES. THEY FOUND AN ISSUE IN THE STEERING COLUMN THAT THEY SAID MAY HAVE BEEN THE PROBLEM. I HAD IT REPAIRED AND THOUGHT IT WAS FIXED. THIS PAST SATURDAY (1/16/21) I WAS IN THE PROCESS OF DRIVING THE VEHICLE DOWN A CITY STREET WHEN AGAIN, WITH NO WARNING, THE ENGINE SHUT OFF. I HAD THE CAR TOWED TO A MECHANIC AGAIN AND AGAIN, THEY CAN FIND NOTHING DIAGNOSTICALLY WRONG WITH THE VEHICLE. I HAVE DOCUMENTATION FOR THESE ISSUES BUT IT IS IN THE GLOVE COMPARTMENT OF THE VEHICLE AND IT IS AT THE MECHANICS. I CAN PROVIDE IF NEEDED.

JUST BOUGHT THIS CAR FROM PRIVATE OWNER, I ASKED OF ANY RECALLS, SHE TOLD ME NONE AT ALL. DIDN'T EVEN HAVE IT A WEEK AND TRANSMISSION STUCK IN NEUTRAL AND COULDN'T REMOVE THE KEYS.

THIS YEAR JEEP WAS EQUIPPED WITH A PLASTIC ENGINE OIL COOLER HOUSING THAT IS EASILY CRACKED WHEN THE OIL IS CHANGED. I HAVE HAD TO REPLACE IT TWICE, AND IT IS LEAKING AGAIN. DUE TO SIGNIFICANT OIL LEAKS AND LOSS OF OIL IN THE ENGINE, I TOOK IT TO THE CHRYSLER AUTO SERVICE CENTER THEY TOLD ME THE "LIFTERS" IN THE ENGINE ARE NOW 'TAPPING' PROBABLY FROM LOSS OF OIL PRESSURE, AND THE COST TO REPLACE BOTH THE ENGINE OIL COOLER HOUSING, AND THE LIFTERS WILL BE ANOTHER $1,900. I'M STILL TRYING TO UNDERSTAND THE THOUGHT PROCESS BEHIND PUTTING A PLASTIC PART ON AN ENGINE KNOWING THAT HOT OIL TRAVEL THROUGH IT????

TRANSMISSION REMAINS IN 3RD GEAR WHEN SLOWING TO A STOP WHICH MAKES ACCELERATION VERY POOR WHEN TRYING TO TURN ACROSS TRAFFIC. IN 3RD GEAR THE ACCELERATION IS VERY SLUGGISH. AS YOU APPLY MORE ACCELERATOR PEDAL, THE TRANSMISSION SUDDENLY DOWNSHIFTS TO 1ST GEAR WITH A SLAM AND TIRE SPIN. I'VE HAD AT THE DEALER AND WAS TOLD MY VEHICLE HAD THE LATEST FIRMWARE INSTALLED AND THEY COULD DO NOTHING ABOUT IT. THIS IS A SAFETY CONCERN. THE TRANSMISSION SHOULD DOWNSHIFT TO 1ST GEAR MUCH SOONER THAN IT DOES. I SUSPECT THIS IS THE REASON THE DRIVETRAIN RECALLS HAVE BEEN HAPPENING. I ENTERED 1/13/2021 IN THE DATE BUT THIS IS A CONSISTENTLY REOCCURRING PROBLEM.

TRANSMISSION BANGS AND GOES INTO NEUTRAL WHILE DRIVING. I WAS DRIVING 70 MPH ON FREEWAY AND HARD A LOUD BANK AND CAR WENT INTO NEUTRAL AND HAD NO GAS PEDAL ALONG WITH DASH LIGHTING STATING SERVICE TRANSMISSION AND ENGINE LIGHT ON. THERE ARE MANY COMPLAINTS AND RECALLS ON THESE AND OTHER SHIFTING PROBLEMS. VERY DANGEROUS AT LEAST

TL* THE CONTACT OWNS A 2014 JEEP CHEROKEE. THE CONTACT STATED WHILE DRIVING 45 MPH, SHE HEARD AN ABNORMAL SOUND COMING FROM THE VEHICLE. THE CONTACT STATED NO WARNING LIGHT WAS ILLUMINATED. THE CONTACT CONTINUED DRIVING TO HER DESTINATION. THE VEHICLE WAS TAKEN TO THE LOCAL DEALER PREFERRED CHRYSLER DODGE JEEP RAM (3146 HENRY ST, MUSKEGON, MI 49441, (231)733-4401) WHERE IT WAS DIAGNOSED WITH NEEDING THE TRANSMISSION AND UNKNOWN ROD OF THE REAR END TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER HAD BEEN INFORMED OF THE FAILURE. THE FAILURE MILEAGE WAS APPROXIMATELY 44,000.

1) THE SHIFTER LIGHTS CAME ON DRIVING IN FROM TOWN TO MY HOUSE, APPX. 10 MILES, TOOK A PICTURE OF ALL THE LIGHTS ON ON THE SHIFTER. 1-5-2021. WIFE TURN OFF AND ON AT HOME AND LIGHTS DIDN'T LIGHT UP AFTER THEY RESET. HAVE NOT TAKEN IN TO DEALER AS OF1-6-2021. 2) THE DOME LIGHTS STOP WORKING, ALL OF THEM, TOOK IT IN TO DEALER, THEY SAID THE DRIVER VISOR HAS A SHORT SO AS LONG AS I LEAVE THE FUSE TO THE DRIVER SIDE VISOR OFF THE REST OF THE LIGHT WOULD WORK, NEW VISOR COST OVER $500 SO I OPTED TO WAIT TILL I COULD AFFORD IT, I HAVE THE BUMPER TO BUMPER EXTENDED WARRANTY, PAID EXTRA $4500 AS LONG AS I OWE THE DARN THING I THOUGHT IT WOULD FIX THING LIKE THIS, NO IT DOES NOT. THERE IS A RECALL ON THE VISOR WIRING ISSUE BUT MINE WAS NOT COVERED. 2 MONTH LATER DOME LIGHTS HO OUT AGAIN?? CALL DEALER AND TELL ABOUT IT, SAY REPLACE THE LEFT SIDE VISOR FUSE, TRIED IT BLOWS OUT, CALL AGAIN, THEY TELL DON'T REPLACE FUSE ANY MORE?? LEFT WITH NO DOME LIGHTFOR NOW. 3) TRANSMISSION SHIFTING ISSUE IN MOUNTAINS, GOING UPHILL, HAD TO PULL OVER TO SLOWLY RESTART THE SHIFTING PROCESS, MINE YOU THIS WAS A REPLACEMENT TRANSMISSION COVERED BY WARRANTY, THIS INCIDENT ISSUED ONLY ONCE AND STARTING SHIFTING OK,DIDN'T TAKE TO DEALER, ALMOST LIKE WHAT FOR, THEY WON'T DO NOTHING BUT RESET. IN CONCLUSION IF I COULD RETURN AND GET SOME RETURN ON IT I WOULD, EVEN AT A LOSS MOSTLY LIKELY TRADING IN FOR A HONDA.TOO DANGEROUS FOR MY WIFE TO DRIVE. NEVER AGAIN NO CHRYSLER PRODUCTS.JEEP WAS A VERY BIG DISAPPOINTMENT.

OIL FILTER HOUSING IS LEAKING OIL, COULD BE A FIRE ISSUE.

SHIFTER NEEDS SERVICE WARNING LIGHT

OIL FILTER ADAPTER FAILED. SLOW OIL LEAK AND THEN GARAGE FLOORING UNDER VEHICLE WAS FULL OF OIL. GOT VEHICLE TO MECHANIC AND HAD 1 QT LEFT. MECHANIC ALSO HAD A DODGE VAN GETTING THE SAME REPAIR, SAME PART, SAME PART #. SEEMS TO BE A BIG PROBLEM WITH KEEP, CHRYSLER, DODGE PER MECHANIC AND INTERNET. ALSO WHEN AT EITHER A STOP OR EVEN TRAVELING ON ROADWAY, VEHICLE BECOMES JERKY AND HAVE TO EITHER PUT IN PARK AND THEN BACK TO DRIVE OR VEHICLE HAS TO BE RESTARTED. BATTERY CAN DRAIN FROM 13.9 DOWN TO 12.7 WHEN THIS IS HAPPENING. THIS CURRENT BATTERY IS THE 4TH BATTERY FOR THIS VEHICLE.

AFTER FILLING UP THE GAS TANK, VEHICLE WILL BUCK AND STALL WHILE DRIVING CAUSING A SIGNIFICANT HAZARD TO THE OCCUPANTS. THIS OCCURS EVERY TIME WE FILL UP THE TANK. WE STOP FILLING AFTER THE FIRST CLICK SO WE DO NOT OVER FILL THE VEHICLE. AFTER READING, THIS APPEARS TO BE A COMMON ISSUE.

MY CAR IS CUTTING OFF WHILE DRIVING. SHIFT TO PARK MESSAGE SHOWS UP AND CAR STALLS. 83,390 MILES. JUST BOUGHT USED FROM A DEALERSHIP AND ALREADY GETTING TRANS PROBLEMS.

I WENT TO GET MY OIL CHANGED AND WAS TOLD AND SHOWED (IN PICTURES TAKEN BY THE ATTENDANT) THAT MY VEHICLE HAS SEVERAL OIL LEAKS. THE ATTENDANT ALSO TOLD ME THAT IT WAS A POSSIBILITY THAT THE VEHICLE COULD CATCH ON FIRE BECAUSE OF THE OIL LEAKS. I WAS THEN ASKED IF I HAD HAD ANY MECHANICAL WORK DONE ON MY VEHICLE AND I REPLIED NO SINCE I HADN'T HAD ANY WORK DONE OTHER THAN MAINTENANCE. THE MANAGER THEN TOLD ME THAT I SHOULD BE VERY ANGRY AND TAKE MY VEHICLE BACK TO THE DEALERSHIP BECAUSE IT SEEMED LIKE THE ENGINE AND TRANSMISSION WERE NOT PUT TOGETHER PROPERLY WHICH IS WHY I HAVE SEVERAL OIL LEAKS.

ON A ROLLING STOP OR BUMP STOP THE TRANSMISSION WILL NOT DOWNSHIFT AND STAYS IN 3RD GEAR. ACCELERATION IS DANGEROUSLY SLUGGISH, AS YOU STEP HARDER ON THE GAS AS TRAFFIC APPROACHES THE TRANSMISSION SLAMS INTO 1ST GEAR OR GOES INTO NEUTRAL. I HAVE REPORTED THIS TO THE DEALER MANY TIMES. HAVE ALL THE LATEST FLASH UPDATES. THIS TRANSMISION IS DANGEROUS !!!

CONSTANT TRANSMISSION ISSUES/ JERKS AND HARD THRUSTS. BEEN IN JEEP DEALERSHIP MANY TIMES WITH COMPLAINT. SAME ISSUES NOW OUT OF WARRANTY. NOW AS OF DEC 25 2020, VEHICLE WENT COMPLETELY DEAD , CAME BACK ON AND NOW THROWS ALL SERVICE LIGHTS ON DASH AND VEHICLE WILL NOT MOVE OUT OF GEAR. HAVE TO DISCONNECT BATTERY TO PUT INTO PARK/NEUTRAL TO MOVE OUT OF WAY. UNDRIVEABLE . THIS 2014 LATTITUDE HAS BEEN A NIGHTMARE AND AN UNSAFE VEHICLE FROM THE BEGINNING. UNFORTUNATELY I WAS UPSIDE DOWN ON FINANCE OR IT WOULD HAVE BEEN GONE. NOW WITH IT ALMOST BEING PAID OFF I AM IN FINANCIAL RUIN OVER THIS ONCE AGAIN. UNSAFE VEHICLE.

MY TRANSMISSION SHIFTS HARD, CLUNKS INTO GEAR, JERKS, SOMETIMES DOESN'T RESPOND TO ACCELERATION. I HAD IT COMPLETELY REPLACED WITH BILLION AUTOMOTIVE VIA SERVICE MANAGER MIKE LAVIN IN 2018. THE NEW TRANSMISSION IS ACTING EXACTLY THE SAME WAY.

TL* THE CONTACT OWNS A 2014 JEEP CHEROKEE. THE CONTACT STATED THAT THE TRANSMISSION FAILED. THE CONTACT STATED THAT WHILE DRIVING, THE TRANSMISSION DOWN SHIFTED. THE TRANSMISSION FAILED TO SHIFT INTO THE CORRECT GEAR AND THE VEHICLE FAILED TO PROVIDE PROPER ACCELERATION DUE TO THE TRANSMISSION FAILURE. THE CONTACT STATED THAT THE TRANSMISSION SOFTWARE WAS UPDATED AND THE TRANSMISSION WAS ALSO REPLACED HOWEVER, THE REPAIRS FAILED TO CORRECT THE FAILURE. THE VEHICLE WAS TAKEN TO BILLION AUTO CHRYSLER JEEP DODGE RAM FIAT (5910 S. LOUISE AVENUE SIOUX FALLS, SD 57108, (844) 235-5193) TO BE DIAGNOSED. THE CONTACT WAS INFORMED THAT THE TRANSMISSION NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS CONTACTED. THE FAILURE MILEAGE WAS 47,000.

I OWN A 2014 JEEP CHEROKEE SPORT. WHILE I'M DRIVING AT VARIOUS SPEEDS, THE TRANSMISSION INADVERTENTLY SHIFTES TO NEUTRAL CAUSING THE VEHICLE TO LOSE MOTIVE POWER. IT ALSO WILL REV IT'S SELF WHILE STATIONARY, MY CAR WILL LOOSE POWER OR GAIN ITS OWN RPMS WHILE ON A FLAT HWY, THIS PROBLEM IS GETTING WORSE. THE TRANSMISSION SOFTWARE NEEDES TO BE REPROGRAMMED. ACCORDING TO THE NHTSA CAMPAIGN #'S 19V447000 & 16V529000 THE RECALL #'S ASSOCIATED WITH THIS SAME ISSUES I'M HAVING ARE V69 & S55. WHEN I TYPE IN MY VIN# TO CHECK FOR THESE RECALLS MY VEHICLE IS NOT LISTED HAS HAVING ANY RECALLS. MY SPECIFIC VEHICLE NEEDS TO BE ADDED SO I CAN PROPERLY HAVE THESE ISSUES RESOLVED.

TRANSMISSION SEEMS TO JUMP INTO NEUTRAL MODE WHEN TRYING TO ACCELERATE, LOSING POWER IN SPEED WHILE CITY OR HIGHWAY DRIVING. FIRST NOTICE IN 2017, GETTING PROGRESSIVE WORST.

THIS IS REGARDING THE AUTO MAKERS RECALL NUMBER W47 AND THE NHTSA CAMPAIGN NUMBER 20V343. EVEN THOUGH MY VEHICLE IS SUFFERING THE SAME POWER TRANSFER UNIT ISSUE WITH FRONT WHEEL SLIPPING, MY VEHICLE HAS NOT BEEN COUNTED TOWARDS THE RECALL. IT HAS RECENTLY BEEN DIAGNOSED WITH A FAULTY PTU AND NEEDS TO BE REPAIRED. THIS IS A CATEGORY 1 RECALL ISSUE WHICH MAY RESULT IN INJURY/DEATH. THERE ARE OVER 67,200 VEHICLES ALREADY RECALLED AND MY VEHICLE NEEDS TO BE RECALLED AS WELL. SEE: HTTPS://WWW.MRBLAW.COM/BLOG/2020/06/JEEP-RECALLS-CHEROKEES-FOR-DANGEROUS-FAULT-IN-POWER-TRANSFER-UNIT/

THERE IS SOMETHING WRONG WITH THE SHIFTER. WHEN I'M DRIVING I GET ALERTED THAT THE VEHICLE IS UNABLE TO SHIFT GEARS UNLESS IN PARK AND I'M UNABLE TO CONTINUE TO DRIVE. I HAVE TO STOP THE VEHICLE, TURN IT OFF AND RESTART. A FEW MINUTES AFTER DRIVING THE SAME THING HAPPENS ALL OVER AGAIN. BEFORE THIS HAPPENED, A FEW MONTHS BACK THE SERVICE SHIFTER LIGHT CAME ON BUT THEN WENT AWAY.

WHILE EITHER SLOWING TO A STOP OR ACCELERATING FROM A STOP, THE VEHICLE "JERKS", OR "LUNGES". THOUGH I APPLY THE PEDALS SMOOTHLY (GRADUALLY), THE CAR MOVES AS IF I WERE PUMPING THE BRAKE AT ~1 SECOND INTERVALS. BECAUSE THE CAR IS IN DRIVE AND MY FOOT IS NOT ON THE BRAKE, THIS CAUSES DRIVERS BEHIND ME TO GET AWFULLY CLOSE (AS MY BRAKE LIGHTS DO NOT SIGNAL THAT I AM STOPPING). THIS HAPPENS CHRONICALLY (>1X /WEEK).

I WAS DRIVING ON HIGHWAY THEN ALL OF A SUDDEN MY CAR LOST POWER AND STOPPED. THE CAR TURNS ON BUT WILL NOT DRIVE AND THEN EVENTUALLY SHUTS DOWN .

TL* THE CONTACT OWNS A 2014 JEEP CHEROKEE. THE CONTACT STATED THAT WHILE DRIVING AT VARIOUS SPEEDS, THE TRANSMISSION INADVERTENTLY SHIFTED TO THE NEUTRAL CAUSING THE VEHICLE TO LOSE MOTIVE POWER. THE VEHICLE WAS TAKEN TO AN UNKNOWN DEALER TO BE DIAGNOSED. THE MECHANIC DETERMINED THE CAUSE AS AN ELECTRICAL FAILURE. ADDITIONALLY, THE TRANSMISSION SOFTWARE NEEDED TO BE REPROGRAMMED. THE TRANSMISSION SOFTWARE WAS REPROGRAMMED HOWEVER, THE FAILURE RECURRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE CONTACT WAS INFORMED THAT THE VEHICLE WAS NOT INCLUDED IN NHTSA CAMPAIGN NUMBER: 19V447000 (POWER TRAIN). THE CONTACT STATED THAT THE VEHICLE HAD EXPERIENCED THE SAME FAILURE LISTED IN THE RECALL. THE FAILURE MILEAGE WAS 42,000. *BF VEHICLE HAS BEEN REPAIRED.*JB

2014 JEEP CHEROKEE LATITUDE 4 CYLINDER, BATTERY WENT COMPLETELY DEAD THEN CAME BACK IN A HOUR, THEN SHIFT (ZF 9 SPEED TRANSMISSION) GOT STUCK IN NEUTRAL. THE ONLY WAY TO TURN OFF THE ENGINE WAS TO DISCONNECT THE BATTERY SEEING IT WAS THE WEEKEND. TODAY 12/3/20, TOLD THAT JEEP DEALERSHIP SOFTWARE FIXED THE SOFTWARE ISSUE, BUT I WAS TOLD THAT I MUST HAVE BROKEN THE SHIFT WHILE TRYING TO GET IT INTO GEAR (NOT TRUE) AND MUST PAY $300.00 FOR THE DIAGNOSTIC BESIDES THE ENTIRE HVAC SYSTEM HAD TO BE REPLACED (WHICH MEANT "NO HEAT" IN THE CAR OR VENTING WHICH WAS ALREADY BROKEN BEFORE INCIDENT BUT WE HAD NOT NEEDED ANY HEAT. WHEN THE CAR GEAR STUCK, THE VEHICLE WAS NOT IN MOTION AND I COULD NOT SHUT THE ENGINE OFF SO THE BATTERY HAD TO BE DISCONNECTED. SO COST OF DIAGNOSTIC, NEW SHIFT ENTIRELY, AND NEW HVAC SYSTEM AND THE CAR DOES NOT HAVE 100,000 MILES YET.*DT CONSUMER STATED DEALERSHIP IS CURRENTLY WAITING FOR NEW SHIFT TO REPLACE THE BROKEN ONE.*JB

VEHICLE IN MOTION AFTER FUELING. EVERY TIME I FILL MY TANK, MY JEEP STARTS BUCKING AND SOMETIMES NONE RESPONSIVE, IT ALSO SHUTS OFF WHEN I COME TO A STANDSTILL. WITH THE ENGINE RUNNING, I CAN FLOOR THE ACCELERATOR AND THE RPM STAYS THE SAME. THE BEHAVIOR IS ONLY ON A FULL TANK, AFTER 50 MILES IT STOPS. DANGEROUS AS WHEN I AM IN MOTION THE JEEP STALLS REGARDLESS OF THE SPEED I AM GOING AT.

KEEPS SAYING SHIFT TO PARK, THEN DESIRED GEAR. RUNS RUFF AND THEN DIES. RESTARTED IT 5 TIMES. THE TAILGATE WAS FIXED ONCE AND ONLY WORKED FOR ABOUT A WEEK. CHANGED THE FUSES AND IT STILL DOES NOT WORK WHEN YOU PRESS THE TAIL GATE BUTTON ON THE KEY FOB, OR INSIDE THE VEHICLE. THE SPEEDOMETER FLASHES ALL THE TIME.

FOLLOWING TRANSMISSION RELATED RECALLS R01, S55, U63, V69, AND THE LATEST ONE IN AUGUST 2020 W47- THE TRANSMISSION WILL SHIFT INTO NEUTRAL WITH OUT WARNING IN MOTION. THE DEALERSHIP ATTEMPTED TO REPROGRAM AND REPLACE THE TCM AT NO RESOLVE. JEEP HAS BEEN CONTACTED AND RESPONDED WITH A "NO GOODWILL" APPROACH, AS IN NOT ASSISTING IN ANY WAY.

AUTOMATIC DOWNSHIFTING ROUGH, OFTEN WILL STAY IN HIGHER GEAR WHEN DEFENDING, CAUSING JARRING WHEN TURNING AS THE VEHICLE HAS TO JUMP FROM 5TH GEAR TO 2ND WHEN MAKING THE TURN. DOWNSHIFTING IN GENERAL IS ROUGH AND UNPREDICTABLE.

THIS IS MY SECOND COMPLAINT. I HAVE HAD NO FEEDBACK FROM MY FIRST COMPLAINT WHICH BOTHERS ME SINCE IT A SAFETY RISK TO ME AND MY FAMILY. RECENTLY I REPLACED THE BATTERY. I ALWAYS LET THE CAR WARM UP BEFORE DRIVING AT THE START OF THE DAY AND HAVE OBSERVED THE CAR STALL SUDDENLY WITHOUT WARNING. FORTUNATELY I HAVE AVOIDED AN ACCIDENT FROM BEING REAR ENDED BY ANOTHER VEHICLE. THIS HAPPENS EVERY TIME AND THROUGHOUT THE DAY. MY SERVICE AT THE DEALER IS UPTO DATE AND THEY HAVE NOT INDICATED ANY ISSUES. PLEASE ADDRESS THIS SAFETY RISK IMMEDIATELY.

IN OCTOBER OF 2020 WHILE DRIVING ON THE HIGHWAY MY JEEP SHUT OFF AND LOST ALL MOTIVE AND ELECTRIC POWER. THE STEERING WHEEL LOCKED UP AND THE BRAKES APPLIED THEMSELVES. MY WIFE WAS DRIVING, DOING ABOUT 40-45MPH. A MESSAGE CAME UP THAT SAID PUT VEHICLE IN PARK AND TURN OFF. AFTER DOING SO MY WIFE WAS ABLE TO TURN THE VEHICLE BACK ON AND GET HOME SAFELY. WE TOOK OUR JEEP INTO TO BE LOOKED AT BY THE DEALERSHIP. THEY SAID THEY FOUND A CODE FOR LOW VOLTAGE BUT THE BATTERY WAS GOOD, JUST LOOSE CONNECTIONS. . NO OTHER CODES WERE PRESENT. THEY ALSO STATED THAT THEY FOUND LOOSE GROHND CABLES TO THE CHASSIS AND PCM, BOTH WERE TIGHTENED. ON 11/18/2020 AFTER FILLING MY GAS TANK, I TURNED ON TO THE FRONTAGE ROAD AND MY JEE AGAIN LOST ALL POWER. GAVE ME A MESSAGE THAT VEHICLE MUST BE STOPPED BEFORE SHIFTING GEARS.

TRANSMISSION FAILED DRIVING DOWN A TWO LANE HILL INTO TOWN AT 35-40 MPH. ENGINE LIGHT CAME ON. TRANSMISSION DID NOT WANT TO RE-ENGAGE AFTER COMPLETE STOP. FELT LIKE TRANSMISSION WAS STARTING OUT IN 5TH OR 6TH GEAR. HAD VEHICLE TOWED TO DEALER. DEALER HAS ESTIMATED REPLACEMENT OF TRANSMISSION TO $5000. THAT'S 25% THE PURCHASE PRICE OF THE VEHICLE. IF TRANSMISSION PURCHASED FROM SOMEWHERE ELSE, IT STILL HAS TO GO BACK TO DEALER FOR COMPUTER PROGRAMMING.

DRIVING THE CAR THE ENGINE LIGHT AND TRACTION LIGHT WOULD COME ON AND THE STEERING WHEEL WOULD LOCK IN POSITION, MOVING STRAIGHT OR TURNING. HAPPENED SEVERAL TIMES BETWEEN SERVICING. SEVERAL CODES CAME UP AND WERE ADDRESSED BUT DID NOT FIX THE PROBLEM. CODES WERE U0131, U0418, U0131-87, U0415 AND U0428. NO ISSUE UNTIL CAR WAS SERVICED FOR THE LATEST RECALL. CAR WITH DEALER. SAY IT'S A COMPLETE ELECTRICAL SYSTEM REPAIR. NOT ONCE HAVE I HAD AN ISSUE WITH MY CAR IN 4YRS UNTIL DEALER SERVICED IT FOR STEERING WHEEL RECALL.

MY CAR CONSTANT JERKS AND CUTS OFF BECAUSE OF THE TRANSMISSION. THIS HAPPENS NO MATTER WHEN I AM LOCATED. THIS HAPPENS WHENEVER I DRIVE MY CAR.

I HAVE A 2014 JEEP CHEROKEE TRAILHAWK I STARTED MY CAR TODAY AND I HAVE A "PARK BRAKE SERVICE" MESSAGE MY PARKING BRAKE IS STUCK AND I CAN RELEASE IT. AFTER INSPECTION I FOUND MY TRUNK FULL OF WATER AND FOUND MY BRAKE CONTROL MODULE FULL OF WATER AND CORRODE IT. I CALL THE DEALER AND THEY SAID THEY NEVER HEARD ABOUT ANY ISSUES LIKE THIS AND THERE IS NOT RECALL FOR THIS ISSUE, AFTER CHECKING ONLINE LOOKS LIKE IS A COMMON PROBLEM FOR THIS CAR MODELS AND I CANT BELIEVE IS NOT A RECALL FOR WATER GETTING INTO YOUR JEEP CHEROKEE TRUNK. THIS IS A MAJOR SAFETY HAZARD FOR DRIVERS BECAUSE THIS CAN HAPPEN EVEN WHEN YOU DRIVING YOUR CAR IN THE MIDDLE OF THE HIGHWAY. I HOPE NHTSA LOOK INTO THIS SAFETY ISSUE AND HAVE IT RESOLVE WITH JEEP.

TL* THE CONTACT OWNS A 2014 JEEP CHEROKEE. THE CONTACT STATED THAT WHILE MAKING A LEFT TURN INTO THE CARPORT AT HER RESIDENCE, THE CHECK ENGINE WARNING LIGHT ILLUMINATED. THE CONTACT DEPRESSED THE ACCELERATOR PEDAL HOWEVER, THE VEHICLE FAILED TO RESPOND. THE VEHICLE ROLLED BACKWARDS DOWN THE HILL. THE VEHICLE WAS STOPPED AND TOWED TO RAMEY CHRYSLER JEEP DODGE RAM (127 FRAZIER DR, PRINCETON, WV 24739-7721, (304) 487-2151) TO BE DIAGNOSED. THE CONTACT WAS INFORMED THAT THE TRANSMISSION NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE CONTACT MENTIONED NHTSA CAMPAIGN NUMBER: 19V447000 (POWER TRAIN) AS A POSSIBLE SOLUTION TO THE FAILURE HOWEVER, THE VIN WAS NOT INCLUDED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS APPROXIMATELY 35,000.

SERVICE SHIFTER LONG STANDING JEEP ISSUE

VEHICLE SPONTANEOUSLY SHIFTED INTO NEUTRAL WHILE DRIVING IN THE MORNING OF 11/3/2020 TO WORK. I HAD JUST GONE UP A SMALL HILL INTO MY WORK PARKING LOT AND WAS GOING 10MPH OR LESS. I HAD JUST BEGUN TO PRESS ON THE BRAKE TO SLOW BEFORE TURNING INTO A PARKING SPACE WHEN I FELT MY VEHICLE LOSE POWER. I IMMEDIATELY STOPPED THE VEHICLE AND SHIFTED IT INTO PARK, MY CAR STALLED SO I TURNED THE IGNITION AND RESTARTED MY CAR. WHEN I SHIFTED IT INTO DRIVE AND BEGAN TO RELEASE MY FOOT OF THE BRAKE I FELT THE CAR SLIGHTLY ROLL BACK BEFORE THE GEAR SHIFTED INTO DRIVE.I PARKED MY CAR AND WENT INTO WORK. AFTER ONLINE RESEARCH, THERE WAS A RECALL (CHRYSLER RECALL NO. V69) ON 2014 JEEP CHEROKEE SUVS WITH A 3.6L ENGINES WITH THE SAME ISSUE REGARDING THE TRANSMISSION SOFTWARE. MY VEHICLE IS A 2.4L ENGINE BUT HAD THE SAME EXACT PATTERN AS LISTED BY OTHER OWNERS SUCH AS RECENTLY FILLING UP THE GAS TANK AND IT GIVING A WARNING ON THE DASHBOARD SCREEN BUT HAVING NO WARNING LIGHTS OR OTHER INDICATORS THAT THERE WAS AN ISSUE. I TOOK MY VEHICLE TO A JEEP DEALERSHIP ON 11/4/2020 AND HAD THE SOFTWARE UPDATED. UPON CLOSER INSPECTION BY THE DEALERSHIP THEY CONCLUDED THAT THE TRANSMISSION NEEDS A FULL REPLACEMENT. I HAVE CONTACTED JEEP DIRECTLY AND THEY HAVE STATED THERE WAS AN EXTENDED WARRANTY ON (X80- 9SPD TRANSMISSION) THAT EXPIRED IN AUGUST OF 2020. I NEVER RECEIVED NOTIFICATION OF THIS, OR OF THE NEED TO UPDATE THE TCM OR PCM.

BROUGHT MY JEEP TRAILHAWK 2014 FOR RECALL SOFTWARE UPDATE FOR PTU SPLINE UPDATE! WHY BECAUSE THERE PTU UNIT IS DEFECTIVE! SOFTWARE DID NOT FIX ERROR MESSAGE? NOW MY JEEP IS ONLY 2WHEEL DRIVE NOT AWD! CHRYSLER WILL NOT REIMBURSE FOR THEIR MISTAKE! TOOK THEM 6 YEARS TO DO A CALL?

SERVICE SHIFTER LIGHT CAME ON AND CONTINUES TO COMES ON A LEAST ONCE A WEEK

ON SEVERAL OCCASIONS NUMBERING AN EXCESSIVE AMOUNTS MY 2014 JEEP CHEROKEE LATITUDE 9-SPEED TRANSMISSION HAS EXHIBITED THE HARD SHIFTING SLUGGISH SHIFTING AND JERKING SINCE I'VE OWNED THE VEHICLE . BEGINNING IN AUGUST OF 2020 I NOTICED ON MULTIPLE OCCASIONS THAT WHEN I WENT TO PULL OUT FROM A COMPLETE STOP MY VEHICLE WOULD NOT GO AND WOULD DROP INTO NEUTRAL SUDDENLY AND I WOULD HAVE TO RETURN THE VEHICLE TO PARK AND BACK TO DRIVE TO GET IT TO MOVE AND HAS CAUSED ME TO ALMOST BE IN A VEHICULAR ACCIDENT ON TWO MULTIPLE OCCASIONS ON THE SAME DAY AND I AM CONCERNED FOR MY SAFETY IN THIS VEHICLE. I HAVE RESEARCHED AND SEEN THAT THERE ARE NUMEROUS RECALLS FOR THIS MODEL AND MAKE BUT MINE JEEP IS NOT INCLUDED BUT IT EXHIBITS THE SAME PROBLEMS AND IT HAS THE SAME MAKE AND MODEL THAT NUMEROUS RECALLS WERE ISSUED FOR.

I HAVE A 2014 JEEP CHEROKEE TRAILHAWK, WITH 77,000. THE SERVICE 4WD LIGHT HAS CAME ON MULTIPLE TIMES. THE DEALERSHIP HAS TOLD ME THAT IT IS THE PTU AND NEEDS REPLACED AND WILL BE $2550. THIS IS A KNOWN ISSUE WITH THIS YEAR OF VEHICLE.

2014 JEEP - CHEROKEE TRAILHAWK - DIFFERENTIAL MALFUNCTIONING. THERE SEEM TO BE WIDESPREAD ISSUE WITH THE DIFFERENTIAL MALFUNCTIONING. TOOK THE CAR FOR SERVICE AND THE MECHANIC FOUND THAT THE REAR DIFFERENTIAL IS LEAKING FLUID ALL OVER. THEY CHECKED THE DIFFERENTIAL FLUID LEVEL AND NOTED EXCESSIVE AMOUNT OF METAL PRESENT IN DIFF. AND FLUID THAT LEAKED. THIS MAKES THE CAR VERY DANGEROUS TO DRIVE BECAUSE THE WHEELS CAN LOCK ANYTIME. THEY CALLED THE DEALER FOR PARTS AND THE DEALER CONFIRMED THAT THEY HAVE BEEN SEEING EXCESSIVE AMOUNTS OF CARS WITH SUCH ISSUES. THERE ARE SHORTAGE OF THE PART NATIONWIDE. MORE THAN 150 CASES REPORTED TO THE DEALER IN SANTA CRUZ. THE DEALER IS EXPECTING TO RECEIVE 50 PARTS AFTER 45 DAYS LEAVING MORE THAN 100 VEHICLES WITH NO SOLUTION. THE MECHANIC WAS IN SHOCK TO SEE THE EXCESSIVE DAMAGE AND DEEMED THE CAR AS A TICKING TIME BOMB. I RESEARCHED ONLINE AND FOUND SEVERAL PEOPLE REPORTING THIS ISSUE: HTTPS://WWW.CARPROBLEMZOO.COM/JEEP/CHEROKEE/DIFFERENTIAL-UNIT-PROBLEMS.PHP JEEP NEED TO ADDRESS THIS PROBLEM. THERE NEEDS TO BE A RECALL AND SUPPORT FOR THE CUSTOMERS WHO ARE NOT UNABLE TO USE THE CAR OR USE IT AND PUT THEIR LIFE AND OTHERS IN DANGER.

JEEP CHEROKEE 4X4 LIMITED (LESS THAN 61,000 MILES) WILL HAVE TRANSFER OF POWER BETWEEN FRONT WHEELS (4X4 NOT ENGAGED) AND DELAY OF POWER TRANSFER. FROM A COMPLETE STOP, POWER TRANSFERRED FROM LEFT TO RIGHT FRONT WHEEL MULTIPLE TIMES CAUSING THE VEHICLES TO SWERVE BACK AND FORTH. AFTERWARDS, A CONTINUOUS AUDIBLE GRINDING AND POPPING SOUND-MOST NOTABLE WHEN THE WHEELS ARE TURNED.

AFTER FILLING UP MY CAR EVERYTIME IT SHUTS OFF IN THE MIDDLE OF THE ROAD AND SWITCHES TO NEUTRAL. RPM SHOOTS UP RANDOMLY AND SHUTS OFF

MY JEEP, AFTER GETTING GAS, STALLS OUT, WANTS TO JUMP INTO GEAR, STALL WHILE DRIVING, AND AT STOP LIGHTS WANTS TO STALL. I BELIEVE IT IS A COMPUTER PROBLEM THAT IS EFFECTING THE TRANSMISSION. AS THIS HAS HAPPENED BEFORE, IT SEEMS AS THOUGH WHEN THE COMPUTER HAS AN OPPORTUNITY TO RE-BOOT, A DAY LATER, IT SEEMS TO BE FINE. ALTHOUGH THE PROBLEM SEEMS TO "FIX" ITSELF, THERE STILL ISSUES WITH THE WAY THE TRANSMISSION SHIFTS. THIS NEEDS TO BE ADDRESSED AND A RECALL ON THE ISSUE NEEDS TO TAKE PLACE.

TL* THE CONTACT OWNS A 2014 JEEP CHEROKEE. THE CONTACT STATED THAT WHILE HIS DAUGHTER WAS MAKING A LEFT TURN, THE VEHICLE STALLED WITH THE SHIFT TO DRIVE WARNING AND LOW BATTERY LIGHTS ILLUMINATED. THE DRIVER COASTED INTO A PARKING SPACE WHERE THE PUSH TO START BUTTON WAS DEPRESSED SEVERAL TIMES TO TURN THE VEHICLE OFF AND ON. THE VEHICLE WAS RESTARTED AND DRIVEN TO POMOCO CHRYSLER JEEP DODGE RAM OF NEWPORT NEWS (12629 JEFFERSON AVE, NEWPORT NEWS, VA 23602) WHERE THE FAILURE WAS DIAGNOSED AS A DEFECTIVE FUEL PUMP. THE FUEL PUMP AND CANISTER WERE REPLACED. THE CONTACT STATED THAT THE FUEL PUMP AND CANISTER WERE REPLACED BY THE PREVIOUS OWNER IN 2019. THE CONTACT STATED THAT PREVIOUSLY WHEN THE VEHICLE WAS FILLED WITH FUEL, THE VEHICLE STALLED. THE CONTACT STATED THAT HIS DAUGHTER PARKED AND LEFT THE VEHICLE RUNNING TO BURN FUEL TO DRIVE THE VEHICLE WITHOUT ISSUES. THE CONTACT STATED THAT THE FUEL TANK NEEDED TO BE AT A HALF OR TANK TO PREVENT THE VEHICLE FROM STALLING. THE CONTACT REFERENCED MANUFACTURER TSB: S1814000002 AS THE CAUSE OF THE FAILURE. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE AND A CASE WAS OPENED. THE FAILURE MILEAGE WAS UNKNOWN.

WHILE DRIVING MY ENGINE LIGHT POPS ON AND ON MY SCREEN IT'S SAYS WHEN VEHICLE SLOWS TO A STOP PUT IN PARK AND SHIFT TO DESIRED GEAR. I WAS ON THE EWAY WHEN IT HAPPEN THE FIRST TIME GOING ABOUT 75. THE NEXT TIME IT HAPPENED I WAS ON A SIDE STREET GOING ABOUT 20MPH AND IT STALLED OUT AND THEN IT GAVE ME THE SAME MESSAGE. I TOOK IT TO JEEP THEY DID SOMETHING WITH THE COMPUTER PROBLEM WENT AWAY FOR A MONTH OR SO AND HAPPENS AGAIN. NOW I'M HAVING PROBLEMS EVERY WEEK AND EVERY TIME MY ENGINE LIGHT COMES ON IT SAYS SERVICE TRANSMISSION. THE ENGINE LIGHT DOESN'T STAY ON LONG IT COMES AND IT GOES. IT COMES ON WHEN I'M DRIVING FOR A WHILE OR A SHORT PERIOD OF TIME. SOMETIMES IT STAYS ON FOR DAYS AND OTHER TIMES IT GOES RIGHT OFF. IT'S DIFFERENT CODES FROM THE COMPUTER BUT ALL ARE DIFFERENT TRANSMISSIONS CODES. I HAVE 141,000 MILES ON MY TRUCK MOSTLY HIGHWAY MILES.

WHEN DRIVING THE JEEP IT FEELS SLUGGISH AND APPEARS TO TRYING TO FIND A GEAR TO SHIFT TO. IT CLUNKS WHEN PULLING AWAY FROM A STOP. SOMETIMES THE TRANSMISSION TAKES A LONG TIME TO SHIFT AND THE RPMS GO TO ABOUT 3800 TO 4000 BEFORE IT WILL SHIFT. THIS HAS BEEN AN ONGOING ISSUE WITH THIS MODEL AND YEAR JEEP. HOW IS IT THAT THE GOVERNMENT ALLOWS AUTO COMPANIES TO GET AWAY WITH THIS. I DO NOT HAVE THE MONEY TO HAVE THIS FIXED WHEN IT IS A MANUFACTURES PROBLEM. I AM SEEING MORE THAN ENOUGH COMPLAINTS TO WARRANT A RECALL OR TSB.

ACCELERATING LAG WHEN YOU MAKE A TURN, IT ALSO HESITATES WHEN YOU ACCELERATE. IT'S JERKING WHILE ACCELERATING AND IT COULD BE DANGEROUS IN THE ROAD.

AS I AM DRIVING THE VEHICLE SUDDENLY LOSES POWER AND STOPS. THE VEHICLE TUGS AND PULLS BACK AS I AM DRIVING AND THEN LOSES POWER AND INDICATES ME TO SHIFT TO PARK. ON SOME OCCASION'S THE VEHICLE COMPLETELY STOPS IN THE MIDDLE OF THE ROAD.

THIS IS THE SECOND INCIDENT SINCE PURCHASING THE VEHICLE NEW IN 2014. LESS THAN A YEAR AFTER PURCHASE THE TRANSMISSION HAD TO BE REPLACED. THIS INCIDENT THE JEEP LOST ALL POWER AND WOULD NOT GO INTO EITHER DRIVE OR PARK CREATING AN EXTREMELY UNSAFE SITUATION. WAS TOLD IT HAD TO DO WITH A RECALL AND NEEDED A NEW PCU. THAT WAS TWO MONTHS AGO! I AM STILL WITHOUT MY JEEP AND HAVE NOW BEEN TOLD IT NEEDS ANOTHER NEW TRANSMISSION.

THE VEHICLE SHIFTED INTO NEUTRAL AS WE ENTERED INTO AN INTERSECTION. HAS OCCURRED MORE THAN ONCE. THE VEHICLE HAD BEEN CHECKED FOR THE PAST RECALL SOME TIME AGO. THE DEALERSHIP TELLS US ITS A SENSOR THAT IS FAILING. STILL WAITING ON PARTS.

SERVICE SHIFTER LIGHT POPPED ON WHILE I WAS DRIVING AT 40PMH ON A CITY STREET. DROVE THE 2 MILES HOME AND PARKED VEHICLE, TURNED OFF ENGINE AND BACK ON AND IT DISAPPEARED. LESS THAT 40,000 MILES ON VEHICLE.

IN THE PAST FEW MONTHS EVERY TIME I GO TURN ON THE CAR, IT SEEMS AS UF THE THE STRUGGLES TO START. SO, WHEN I TURN THE KEY TO THE MIDDLE POSITION THEN TURN IT HARD OVER, THE CAR WILL START. IF MAY TAKE ONE TIME OR SEVERAL TIMES TO GET THE CAR STARTED. NOT BATTERY BECAUSE WINDOWS ROLL DOWN, RADIO COMES ON, AND SO ON. AS OF TODAY IT SEEM THERE IS NO CONNECTION HAPPENING.

THE "SERVICE SHIFTER" WARNING COMING UP DURING DRIVE OR WHEN PARKED, THE ENGINE REFUSE TO START OR THE GEAR REFUSE TO SHIFT WHEN THIS HAPPENED. IT'S VERY NONDETERMINISTIC AND COULD CAUSE SERIOUS ACCIDENT.

THE 2014 JEEP CHEROKEE TRAIL HAWK HAS HAD MULTIPLE ISSUES WITH IT NOT SHIFTING INTO GEAR, BEING "CONFUSED" AFTER COMING TO A STOP AND NOT SHIFTING INTO THE PROPER GEAR. WHEN TRYING TO ACCELERATE AFTER A RED LIGHT OR STOP SIGN VEHICLE WILL NOT GO WHEN THE ACCELERATOR IS ENGAGED, THEN AFTER A FEW SECONDS IT UNEXPECTANTLY LUNGES FORWARD INTO GEAR AND INTO TRAFFIC. ALL RECALLS HAVE POINTED TO THIS BEING A "SOFTWARE" ISSUE AND I HAVE HAD ALL SOFTWARE RECALLS COMPLETED ON THE TRANSMISSION AND THE PROBLEM PERSISTS. THIS VEHICLE HAS HAD THIS PROBLEM SHORTLY AFTER PURCHASE AND CONTINUES TO HAVE IT ON A DAILY BASIS. RECENTLY THIS ISSUE CASED THE 4WD UNAVAILABLE LIGHT TO GO OFF, AND NOW THE VEHICLE WILL NOT SHIFT IN 4WD LOW. AFTER MULTIPLE TRIPS TO THE DEALER THE CONSENSUS IS THAT THE BATTER IS NOT FUNCTIONING PROPERLY EVEN THOUGH IT IS OPERATING AT THE PROPER CURRENT AND VOLTAGE.

I FLAT TOW THIS 2014 JEEP CHEROKEE BEHIND A 40 FT CLASS A NEWMAR MOTORHOME. I HAVE EXPERIENCED A VIOLENT DEATH WOBBLE 6 TIMES FROM 30 MPH TO 70 MPH. THE EVENT SEEMS TO HAPPEN AFTER TURNS OR BUMPS. IT IS EXTREMELY VIOLENT AND THE ONLY REMEDY IS COME TO A COMPLETE STOP EVEN ON A HIGHWAY WITH NO SHOULDER. I HAVE BEEN IN CONTACT WITH JEEP NATIONAL BEGINNING OCT 2019. THEY EXAMINED THE CAR FOR A WEEK IN OCT IN MOUNTAIN HOME, ARKANSAS. THEY CHECKED SUSPENSION, SHOCKS, TIRES, ALIGNMENT, STRUTS, ETC. NO DEFECTS. THEY HAD NO SUGGESTIONS. THERE WAS A RECALL IN 2016 THAT THEY SAID WAS COMPLIED WITH THAT INVOLVED A WIRING HARNESS FOR FLAT TOWING AND GAVE ME AN AMENDED PAGE FOR MY OPERATING MANUAL SAYING THE HARNESS WAS REQUIRED. THE EVENT HAPPENED AGAIN AND I WENT TO MY LOCAL JEEP DEALER AND VERIFIED THAT THE HARNESS WAS INSTALLED. ON MY LAST TRIP IN SEPTEMBER 2020, IT HAPPENED AGAIN. I CALLED JEEP CARES AND REQUESTED TO SPEAK TO AN ENGINEER OR TECHNICIAN AND THEY SAID THAT WAS NOT POSSIBLE AND ADVISED I TAKE IT TO A DEALER. I CALLED MY HOMETOWN DEALER AND SPOKE WITH THE SHOP FOREMAN. HE LOOKED INTO IT AND HAD NOTHING TO OFFER. I WENT TO THE DEALERSHIP LAST FRIDAY AND FOR THE FIRST TIME WAS TOLD MOPAR PART #68321424AB WAS REQUIRED AND IT WAS NOT INSTALLED ON MY CAR. THIS WAS THE FIRST JEEP PERSON THAT WAS AWARE OF THE PROBLEM AND KNEW WHAT THE SOLUTION WAS. JEEP WANTS ME TO PAY $750 TO HAVE THE PART (A WIRING HARNESS) INSTALLED. I THINK IT IS A SOLUTION TO A DESIGN FLAW AND ONE THAT ALL JEEP SERVICE PEOPLE SHOULD BE AWARE OF. THIS IS A SAFETY ISSUE!

TL* THE CONTACT OWNS A 2014 JEEP CHEROKEE. THE CONTACT STATED THAT AFTER REFUELING AND WHILE STOPPED AT A TRAFFIC LIGHT, THE VEHICLE SPUTTERED AND STALLED WITHOUT WARNING. THE CONTACT STATED THAT THE VEHICLE SPUTTERED WHILE DRIVING BUT DID NOT STALL OR SHUT-OFF. THE CONTACT RESEARCHED THE FAILURE AND BECAME AWARE OF AN ISSUE WITH GASOLINE FUMES ENTERING THE VAPOR CANISTER AND CAUSING A STALL. THE VEHICLE WAS NOT REPAIRED. NEITHER THE DEALER NOR THE MANUFACTURER WERE NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 70,000.

ATTEMPTING TO FILL GAS TANK AT GAS STATION. GAS TANK AT ABOUT 1/4 FULL. GAS PUMP REPEATEDLY SHUTS OFF WHILE FILLING ABOUT EVERY 0.1 GALLON. IT TAKES 10-15 MINUTES TO FILL THE TANK. THIS FIRST HAPPENED JANUARY 2020 BUT PROBLEM WENT AWAY AFTER SEVERAL FILL UPS. I HAVE THE PROBLEM AGAIN IN SEPTEMBER 2020. STILL HAPPENING. I LIVE IN NORTHWEST OHIO.

EVERYTHING THAT THE INTERNET SAYS ABOUT THE 2014 JEEP CHEROKEE TIGERSHARK ENGINE AND THE 9 SPEED TRANSMISSION IS HAPPENING AND HAS BEEN SINCE 2017. IT HAS BEEN TO THE DEALERSHIP AT LEAST 4 TIMES INVOLVING THE SAME THING. ENGINE STALLS ON THE FREEWAY!!! STOPS SHIFTING. WONT GO INTO DRIVE. SLAMS INTO GEARS. JEEP SAYS ITS A BATTERY, LOW OIL OR MOTOR MOUNT PROBLEM. THERE IS NO WAY THIS IS WHY THIS IS HAPPENING. THE TRANSMISSION AND THE ENGINE ARE THE PROBLEM AND THEY WILL NOT FIX IT. 2020 ALONE IT HAS BEEN AT THE DEALERSHIP FOR AT LEAST 2 TO 3 WEEKS. I HAVE COMMUNICATION AND SERVICE RECORDS, CASE NUMBERS FROM JEEP THAT DONT DO ANYTHING, THIS IS UNACCEPTABLE TO NOT FIX SOMETHING THEY DID NOT DO CORRECTLY.

THE REAR DIFFERENTIAL/POWER MODULE ASSEMBLY MADE FROM CAST IRON SPLIT ALONG A CASTING FAULT AND LOST ALMOST ALL OF ITS FLUID. I ONLY DISCOVERED THIS WHEN I NOTICED A LARGE PUDDLE OF FLUID ON MY DRIVEWAY AND THE SERVICE 4WD LIGHT CANE ON WHEN I STARTED THE VEHICLE. I HAD THE VEHICLE TOWED TO MY LOCAL SERVICE STATION AND THEY HAD NEVER SEEN ANYTHING LIKE THIS BEFORE, BUT HAD LOCATED SIMILAR STORIES ONLINE WITH EVEN WORSE PICTURES SAME VEHICLE YEAR AND MILEAGE (101,000 MI). SUGGESTED I CALL JEEP DEALER AND CHRYSLER. I CALLED BOTH AND THEY WOULD NOT CONTRIBUTE ANYTHING TOWARD THE REPAIR. THIS VEHICLE WAS NEVER IN AN ACCIDENT OR ABUSED IN ANY WAY. I FEEL THIS IS AN OBVIOUS MANUFACTURING DEFECT AND SHOULD HAVE BEEN REPLACED UNDER A RECALL. IF THIS HAD OCCURRED AT HIGH SPEED I ALSO FEEL IT COULD HAVE BEEN QUITE DANGEROUS.

THE WARNING LIGHT CAME ON MULTIPLE TIMES (FIRST DAY 10/4/2019 DRIVING LOCALLY), REGARDING SERVICING THE TRANSMISSION, BRAKE AND AIRBAG AFTER STARTING AND IN A NON-MOVING MODE. ON THE SECOND DAY OF OWNERSHIP 10/5/2019, I TOOK IT TO THE CLOSEST JEEP DEALERSHIP TO HAVE THEM CHECK ON THE WARNING LIGHT. THE TECH ADVISOR GAVE ME A PRINT OUT OF ALL THE ERROR CODES SHOWING (QUITE A FEW). ON THE SIXTH DAY 10-10-2019, I ONLY HAD DRIVEN IT LOCALLY WHEN THE TRANSMISSION SLIPPED OUT OF THE DRIVE GEAR WHEN I WAS AT A STOP SIGN. THE DRIVE TRANSMISSION WASN'T ENGAGING WHEN I PRESSED THE GAS PEDAL. I PUT IT IN 'PARK' AND THEN BACK INTO 'DRIVE', AND IT THEN WENT FORWARD. I DROVE HOME, AND I PARKED THE JEEP IN MY YARD. I DIDN'T DRIVE IT AGAIN WITH A REAL CONCERN THAT THE JEEP WASN'T SAFE TO DRIVE AND NOT WANTING TO GET STRANDED ALONG A ROAD SOMEWHERE. IN 11/2019, I NEXT DROVE THE JEEP IN MY ATTEMPT TO GET IT TO THE DEALERSHIP SERVICE DEPARTMENT TO HAVE THE DIAGNOSTICS DONE TO FIND OUT THE EXACT ISSUES. THE TRANSMISSION DID THE SAME THING AND SLIPPED OUT OF 'DRIVE' IN BUSY STOP AND GO TRAFFIC IN ROUTE ON A 5 LANE HIGHWAY AT A TRAFFIC LIGHT AFTER STOPPING AND GIVING GAS TO MOVE FORWARD. THIS TIME IT TOOK FOUR ATTEMPTS (PLACING IN PARK AND THEN DRIVE) BEFORE THE JEEP WOULD DRIVE FORWARD. I MADE IT TO THE DEALERSHIP ON A PRAYER FIVE MINUTES FURTHER DOWN THE ROAD. THE FINAL DIAGNOSIS (12/18-2019) WAS THAT THE JEEP NEEDS A TRANSMISSION/ENGINE WIRING HARNESS. 'THERE IS A BRAKE IN THE TRANSMISSION CONTROL MODULE CIRCUIT FOR COMMUNICATION AND DEPENDING ON HOW THE ENGINE FLEX'S, THE COMMUNICATION LINE DROPS OUT AND CAUSES THE TCM TO GO OFFLINE'. ON 4/12/2020, I TOOK PHOTOS OF THE CODE FLASHING (SEE ATTACHED IMAGES). IT WOULDN'T START. ONE WEEK LATER, IT STARTED AND I DROVE IT IN MY YARD TO PARK IT FARTHER OUT OF MY MAIN DRIVEWAY. THERE IT HAS SAT FOR A FEW MONTHS.

WHEN IDLING OR STOPPED IN TRAFFIC OR A STOP SIGN THE CAR SHAKES, LUNGES AND STALLS AFTER FILLING UP WITH FUEL. THE DEALER HAS NO IDEA, SINCE NO CODES ARE SHOWN. AFTER ABOUT 25 MILES OF DRIVING AND LOWERING THE FUEL LEVEL I HAVE NO MORE ISSUES UNTIL THE NEXT FILL UP. WHILE AT A TRAFFIC LIGHT THE VEHICLE STALLED AND I PUT IT IN PARK TO RESTART IT AND IT DIDN'T REGISTER THAT IT WAS IN PARK AND MESSAGE FLASHED TO PUT IN PARK.

SERVICE SHIFTER MESSAGE AND GEAR LIGHTS ALL TURN RED. KEEPS HAPPENING WHILE IN MOTION.

60K MILES AND TRANSMISSION HAS WENT OUT

MY FIANCE AND I WERE INVOLVED IN A CAR ACCIDENT WITH A PARKED RV MY FIANCE WAS DRIVING TOWARDS THE TRAFFIC LIGHT WHEN OUT OF NO WHERE THE CAR SHIFTED GOING FORWARD AND CAUSING US TO CRASH AGAINST THE RV

DRIVING DOWN THE ROAD WHEN CAME TO A STOP AT A STOPLIGHT AND THE CAR GAVE A COUPLE CHUGS THEN DIED. IT SAID SERVICE TRANSMISSION, SERVICE PARK BREAK, SHIFT TO P THEN DESIRED GEAR. TOOK IT TO JEEP HAD THE RECALL DONE, THE VERY FIRST TIME I STARTED THE CAR AFTER GETTING IT BACK FROM JEEP THE SERVICE TRANSMISSION LIGHT CAME ON AND WOULD NOT DOWNSHIFT INTO A GEAR LOWER THAN 3RD. JEEP SAID IT WAS A BAD VALVE BODY, I HAVE ATTACHED THE WORK ORDER FROM JEEP THAT SAYS IT IS INOPERABLE. I ALSO ATTACHED THE NHTSA SAFETY RECALL THAT STATES THAT THE VALVE BODY WILL BECOME INOPERABLE. JEEP DENIED REIMBURSEMENT FOR THE FIX OF THE PART WE ARE JUST REQUESTING THAT THEY REIMBURSE FOR THIS BASED ON THE SAFETY RECALL.

TL* THE CONTACT OWNS A 2014 JEEP CHEROKEE. THE CONTACT STATED THAT WHEN SHE ATTEMPTED TO CHANGE GEAR, THE SERVICE GEAR SHIFTER LIGHT ILLUMINATED. THE FAILURE RECURRED WHILE DRIVING AT AN UNKNOWN SPEED. THE DEALER WAS NOT CALLED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE AND STATED THAT THERE WAS NO RECALL AND REFERRED THE CONTACT TO NHTSA. THE CONTACT INQUIRED ABOUT AN EXTENDED WARRANTY AND WAS INFORMED TO CONTACT THE MANUFACTURER. THE VEHICLE WAS NOT REPAIRED. THE FAILURE MILEAGE WAS APPROXIMATELY 48,000.

I WAS DRIVING AND WAS TRYING TO ACCELERATE WAS GOING ABOUT 42 AND MY CAR DROPPED THE GEAR AND MY CAR IMMEDIATELY SLOWED DOWN TO ABOUT 38MPH AND THE CAR BEHIND ME ALMOST SLAMMED INTO THE REAR OF THE CAR. THIS HAS HAPPENED ON MULTIPLE OCCASIONS. I HAVE CONTACTED MY DEALERSHIP ON MANY OCCASIONS AND THEY TELL ME NOTHING IS WRONG AND I BRING IT TO OTHER MECHANICS AND THEY TELL ME THEY HAVE ISSUES ALL THE TIME WITH THIS MAKE AND MODEL OF THIS VEHICLE. I DRIVE WITH A SMALL CHILD IN THE CAR AND I FEEL COMPLETELY UNSAFE. I AM SO FURIOUS WITH MY JEEP DEALERSHIP LOCATED ON ROUTE 88 IN BRICK NEW JERSEY. NO ONE WANTS TO TAKE ACCOUNTABILITY. MY SECOND ISSUE IS WITH THE LUG SCREWS IN THE TIRES THEY KEEP BECOMING 'SWOLLEN' AFTER REPLACING THEM CONSTANTLY I WAS TOLD YET AGAIN THEY NEED TO BE REPLACED AND THEY ARE NOT CHEAP TO KEEP REPLACING. AND LAST MY AIR BAGS CENSOR HAS BEEN REPLACED AT LEAST TWICE THE DRIVER AIRBAG CENSOR KEEPS POPPING UP ON MY DASHBOARD.

CAR BUCKS AND STALLS AFTER FILLING UP WITH GAS. FOUR TIMES TO THE DEALER AND THEY CANNOT FIGURE OUT WHAT IS WRONG WITH IT. FINALLY, DRIVING CAR STALLED IN TRAFFIC. MADE IT TO THE DEALER. THEY WERE ABLE TO FINALLY SEE THE PROBLEM AS NO CODES WERE GOING OFF BEFORE. CAR WAS IN MOTION AND STALLED. RESTARTED,THEN STALLED AT THE RED LIGHT. SO IT STALLED WHILE MOVING AND STATIONARY.

MY 2014 JEEP CHEROKEE WILL STALL UNEXPECTEDLY. THIS HAS HAPPENED WHILE ACCELERATING AND/OR TURNING AT A STOP SIGN OR RED LIGHT. I TOOK IT TO THE DEALERSHIP AND THEY DESCRIBED IT AS FOLLOWS "THE STALLING IS A SAFETY FEATURE WHEN THE OIL GETS LOW". THE DEALERSHIP CHECKED THE OIL AND IT WAS VERY LOW. THIS IS A REPEATED PROBLEM AND HAPPENS BEFORE THE RECOMMENDED 5000 MILES OIL CHANGE FREQUENCY. THE LAST TIME IT HAPPENED, THE "OIL LIFE" SCREEN SAID I HAD 28% OIL LIFE LEFT ( I HAD BEEN FOLLOWING IT TO AVOID STALLING OUT UNEXPECTEDLY.... WHICH DIDN'T HELP AND I ONCE AGAIN STALLED AT A RED LIGHT IN TRAFFIC). MY MAIN SAFETY CONCERN IS THE FACT THAT THERE IS NO INDICATOR LIGHT FOR LOW OIL, AND THE FIRST INDICATION IS MY CAR STALLING OUT IN TRAFFIC WHICH COULD CAUSE A WRECK. THIS CAN'T BE SAFE NOR MEET SAFETY GUIDELINES/REQUIREMENTS. MY SECOND CONCERN IS THE FACT THAT MY ENGINE IS BURNING OFF THAT MUCH OIL SO QUICKLY (VERIFIED TO HAVE NO LEAKS IN THE SYSTEM). WHEN SEARCHING THE INTERNET, I HAVE FOUND THIS TO BE A COMMON PROBLEM WITH PEOPLE STATING THEY ALSO HAD NO INDICATION EXCEPT FOR THE SUDDEN STALLING OUT. I FEEL THIS IS SOMETHING THAT SHOULD BE FULLY INVESTIGATED AS A SAFETY CONCERN. IT SEEMS TO HAVE AT LEAST ENOUGH OF A CASE TO BE A LAWSUIT IN TWO STATES (CALIFORNIA AND MICHIGAN) AT THE TIME OF ME WRITING THIS- SEP2020.

WHILE TRAVELING AT SPEEDS OF 45MPH IN THE CITY THE GEAR SHIFTED INTO NEUTRAL AND THE VEHICLE SHUT OFF AND INFORMED ME TO PUT THE CAR INTO "P" AFTER DOING SO I TRIED TO START THE VEHICLE BUT IT WAS INOPERABLE AND THE MESSAGE "SERVICE THE SHIFTER" APPEARED ON THE DASH WITH ALL LIGHTS ON THE SHIFTER ILLUMINATED

WHILE DRIVING MY 2014 JEEP CHEROKEE A WARNING SHOWED UP WHERE THE MILES WOULD BE SAYING SERVICE SHIFTER. THEN ALL THE LIGHTS CAME ON ON THE GEAR SHIFT THE P N R AND D LIGHT WERE ALL ON I HAD TO PULL OVER PARK CUT THE CAR OFF AND THEN ONCE I TURNED IT BACK ON IT WENT BACK TO NORMAL

TL* THE CONTACT OWNS A 2014 JEEP CHEROKEE. THE CONTACT STATED THAT WHILE OPERATING THE VEHICLE, THE SERVICE TRANSMISSION AND SERVICE PARKING BRAKE MESSAGES DISPLAYED ON THE INSTRUMENT PANEL. THE TRANSMISSION SHIFTER LIGHTS REMAINED ILLUMINATED. THE CAUSE OF THE FAILURE WAS NOT DETERMINED. THE LOCAL DEALER AND MANUFACTURER WAS NOT NOTIFIED. THE FAILURE MILEAGE WAS 85,700.

TL* THE CONTACT OWNS A 2014 JEEP CHEROKEE. THE CONTACT STATED WHILE DRIVING 25 MPH, THE PARKING BRAKE AUTOMATIC SYSTEM ILLUMINATED AND LOCKED UP THE FRONT WHEELS AND THROW HER INTO THE STEERING WHEEL. THE CONTACT MENTIONED THAT THE SAME FAILURE OCCURRED ON TWO SEPARATE OCCASIONS. THE VEHICLE WAS TAKEN TO LEN STOLER CHRYSLER DODGE JEEP (1001 BALTIMORE BLVD, WESTMINSTER, MD 21157, WHERE THE AUTOMATIC PARKING BRAKE SWITCH WAS REPLACED HOWEVER, THE FAILURE RECURRED. THE VEHICLE WAS TAKEN TO ANOTHER CHRYSLER DEALER JONES JUNCTION (1508 BELAIR RD #2000, BEL AIR, MD 21014), AND WAS DIAGNOSED WITH THE SAME FAILURE AS THE FIRST DEALER. THE AUTOMATIC PARKING BRAKE SWITCH WAS REPLACED. THE FAILURE RECURRED AND THE VEHICLE WAS TOWED TO AN INDEPENDENT MECHANIC WHERE THE CONTACT ADVISED THE MECHANIC TO DISCONNECT THE PARKING BRAKE SWITCH. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS APPROXIMATELY 70,000.*DT*DT*JB*DT*DT*DT*JB*JB

WHILE DRIVING ON A HIGHWAY, SERVICE SHIFTER WARNING DISPLAYED AND ALL INDICATOR LIGHTS WERE LIT (PARK, NEUTRAL, REVERSE, DRIVE). THIS CAUSED PANIC AND THE DRIVER PULLED OVER TO TURN OFF THE ENGINE. A DEALERSHIP DIAGNOSIS IS SHORT IN WIRING. THIS MANUFACTURER DEFECT HAS CAUSED WRECKS AND NEEDS TO BE RECALLED BY JEEP.

ALL THE LIGHTS ON MY SHIFTER LIT UP, AND ON MY DASH "SERVICE SHIFTER" APPEARED. THIS IS NOT THE FIRST TIME THIS HAS HAPPENED, AND I HAVE PAID TO HAVE IT SERVICED ONCE. IT IS STILL HAPPENING. THIS DOES NOT HAPPEN AT A SPECIFIC TIME, BUT HAPPENS WHEN THE VEHICLE IS IN MOTION.

WE BOUGHT THE CAR USED ABOUT 3 YEARS AGO. PERIODICALLY IT STALLS AND WILL NOT GO FORWARD. IT HAS HAPPENED IN THE MIDDLE OF INTERSECTIONS. I HAVE TAKEN IT TO THE LOCAL DEALER AND THEY DON'T SHOW ANYTHING WRONG WITH IT. IT HAPPENS RANDOMLY SO YOU CAN REALLY SHOW THE TECHNICIAN WHAT IT IS DOING BUT NOTHING SHOWS UP WHEN THEY RUN THE DIAGNOSTICS. THIS IS A KNOWN PROBLEM FOR THE 2014 JEEP CHEROKEE. I HAVE SEEN COMPLAINTS FROM 2015 FORWARD. WHEN IT STOPS IN THE MIDDLE OF THE ROAD WE HAVE TO FIND A PLACE TO STOP AND TURN IT OFF. USUALLY IT WILL CORRECT ITSELF WHEN IT IS RESTARTED. CLEARLY THIS IS VERY DANGEROUS. I DON'T KNOW IF JEEP CAN'T FIX THE PROBLEM OR WON'T FIX THE PROBLEM. THIS HAS HAPPENED ABOUT 10 TIMES IN THE LAST 3 YEARS.

TL* THE CONTACT OWNS A 2014 JEEP CHEROKEE. THE CONTACT STATED THAT WHILE DRIVING, THE VEHICLE STALLED WITH THE INSTRUMENT PANEL INDICATING SHIFT TO PARK AND SHIFT TO DESIRE GEARS. THE FAILURE RECURRED NUMEROUS TIMES. THE CONTACT ALSO STATED THAT WHILE ENTERING A DRIVEWAY OR WHILE IN REVERSE AND ALSO WHILE DRIVING THE VEHICLE WOULD START TO SHAKE AND JERK VIOLENTLY. THE CONTACT ALSO MENTIONED THAT THE STEERING WHEEL LOCKED UP AND PULLED TO THE LEFT WHILE HER DAUGHTER WAS DRIVING. THE INSTRUMENT PANEL INDICATED SHIFT TO PARK AND SHIFT TO DESIRE GEARS AND ALSO INDICATED SERVICE TRANSMISSION AND ALSO SERVICE BRAKES. THE CONTACT POWERED OFF THE VEHICLE AND RESTARTED THE VEHICLE, SHIFTED OUT OF NEUTRAL THEN INTO PARK BEFORE SELECTING DRIVE. THE VEHICLE DROVE NORMAL TO HALF A BLOCK BEFORE THE FAILURE RECURRED. THE CONTACT STATED THAT THE FAILURE PERSISTED. THE VEHICLE WAS TAKEN TO SPIRIT AUTOMOTIVE CHRYSLER DODGE JEEP RAM (4611 AVENUE Q, LUBBOCK, TX 79412), BUT WAS NOT DIAGNOSED. THE MECHANIC UPDATED THE TRANSMISSION CONTROL SOFTWARE UNDER NHTSA CAMPAIGN NUMBER: 19V447000 (POWER TRAIN). AFTER LEAVING THE DEALER, THE VEHICLE STARTED TO SHAKE AND BEFORE REACHING HER RESIDENCE THE VEHICLE STALLED. THE VEHICLE WAS RESTARTED, COASTED INTO HER DRIVEWAY AND STALLED. THE CONTACT CALLED AN INDEPENDENT MECHANIC AND WAS ADVISED TO CONTACT THE MANUFACTURER. THE MANUFACTURER WAS CONTACTED AND INFORMED THE CONTACT TO TAKE THE VEHICLE BACK TO THE DEALER FOR THEM TO UPDATE THE SOFTWARE AGAIN. THE VEHICLE WAS TAKEN BACK TO THE DEALER BUT WAS NOT DIAGNOSED NOR REPAIRED. THE TECHNICIAN CALLED THE CONTACT AND INFORMED HER THE VEHICLE WAS READY FOR PICK UP HOWEVER, THE FAILURE RECURRED. THE CONTACT SCHEDULE AN APPOINTMENT FOR A DIAGNOSTIC TEST WHICH WAS STILL PENDING. THE FAILURE MILEAGE WAS APPROXIMATELY 97,700.

I AM GETTING RANDOM SOFTWARE TRANSMISSION ISSUES. SOMETIMES THE CAR POWER FADES WHEN DRIVING ON MAJOR ROADS TO A STOP SO I HAVE TO RESTART THE CAR. I NOW AVOID DRIVING ON FREEWAYS BECAUSE OF THIS. SOMETIMES WHEN DRIVING ON MAIN ROADS I GET A MESSAGE TO SAY THAT I HAVE TO PUT THE CAR IN "PARK" TO CHANGE GEAR WHEN I WAS JUST DRIVING IN D AND DID NOT WANT TO CHANGE ANYWAY AS IT WAS IN AUTOMATIC NOT MANUAL. WHICH I DO NOT USE. AFTER THE MESSAGE THE CAR LOSES POWER AND I HAVE TO STOP TO PUT THE CAR IN "PARK" TO RESTART THE CAR TO CONTINUE ON MY JOURNEY, SOMETIMES I HAVE NO ISSUES. I HAVE REPORTED ISSUES PREVIOUSLY ABOUT THE CAR LOSING POWER WHICH WERE CLAIMED TO HAVE BEEN FIXED AFTER A RECALL FOR SOFTWARE UPDATES. THIS CAR IS CURRENTLY UNSTABLE, UNPREDICTABLE, UNRELIABLE AND DANGEROUS. I AM VERY CONCERNED ABOUT MY SAFETY AND RELUCTANT TO DRIVE THE CAR ANYWHERE. I FEEL UNEASY AS I DO NOT KNOW WHAT IS GOING TO HAPPEN NEXT. I HAVE NOTIFIED THE DEALER PREVIOUSLY AND TODAY BUT I NEED THIS ISSUE ESCALATED. I HAVE AN ALTERNATIVE USE OF A CAR (MY WIFE'S) WHICH I DRIVE TO AVOID THE ABOVE SAFETY CONCERNS AND PROBLEMS.

ENGINE DISENGAGES WHEN RPN INCREASES AND STRESS INCREASE, AS DRIVING UP A HILL OR INCREASING SPEED.

MY 2014 2.4L JEEP CHEROKEE IS SHIFTING OUT OF GEAR WHEN MAKING A TURN AND LOOSES POWER. WHEN IT SHIFTS OUT OF GEAR (OR INTO NEUTRAL) THE GEAR SHIFT LIGHT WILL COME ON. THE GEAR SHIFTIER WILL NOT HAVE MOVED AND STILL BE IN DRIVE! ENGINE HAS TO BE SHUT OFF AND THEN I HAVE TO TRY ABOUT THREE TIME TO GET IT TO START AGAIN, AND IT WILL NOT START UP LIKE NORMAL. IT STARTS UP LIKE IT IS TRYING TO GET THE ENGINE MOTIVATED INTO MOVEMENT. WHEN I AM ABLE TO RESTART THE JEEP THE GEAR SHIFT LIGHT WILL NO LONGER BE ON. IT IS THE SECOND TIME TO HAPPEN IN A WEEK.

I WAS DRIVING IN THE HIGHWAY AND THE JEEP STOP COMPLETELY WITH THE PARKING AUTOMATICALLY AND IN THE BOARD WAS BLINKING TRANSMISSION SERVICE, LITERALLY THE TRUCK WENT CRAZY I COULDN'T MOVE THE TRUCK IN THE HIGHWAYS THANKS GOD THEIR WERE NOT TO MUCH PEOPLE IN THE ROAD. I GOT TO DO A RESEARCH AND MANY PEOPLE HAVE THE SAME COMPLAIN AND THE SAME PROBLEM ON THEIR JEEP CHEROKEE.

THE CAR BEGAN LOSING POWER WITHOUT WARNING. THE TRANSMISSION WOULD SHIFT INTO NEUTRAL WITHOUT WARNING, WITH THE RESULTING LOSS OF POWER CAUSING A DANGEROUS SITUATION. THE ISSUE WAS INTERMITTENT, OCCURRING WHILE TURNING, WHILE APPROACHING A STOP, AND WHEN TRYING TO ACCELERATE. THE TRANSMISSION REQUIRED REPLACEMENT AT MY OWN EXPENSE.

THE SUV WOULD NOT START FIRST THING IN THE MORNING AS I WAS HEADING TO WORK. JUMP STARTED IN THE AFTERNOON AND THE CAR WOULD NOT SHUT OFF, GEARS WOULD NOT HOLD AND COULD NOT GO INTO PARK OR NEUTRAL. I WAS TRYING TO MAKE IT TO THE BATTERY REPLACEMENT CENTER AND GET A NEW BATTERY INSTALLED RIGHT AWAY. INSTEAD I HAD TO PUT THE HAND BRAKE ON AS THE CAR WOULD NOT STOP AND GOT IT TOWED TO DEALERSHIP FOR NEW BATTERY INSTALL. I WAS ENDANGERING MYSELF AND OTHERS IN THIS SITUATION. THERE WAS NO INDICATION ABOUT I NEEDING A NEW BATTERY PRIOR TO THIS INCIDENT.

I HAVEN'T GET MY RECALL PAPERWORK TO TAKE MY SUV TO THE DEALER TO REPAIR THE TRANSMISSION SOFTWARE . NHTSA CAMPAIGN NUMBER: 19V447. I KNOW MY CHEROKEE IS A JEEP CHEROKEE 4 CYLINDER 4X4 BUT IS HAPPENING TO ME AS WELL AND I HAVE 2 KIDS . IS SCARY WHEN UNEXPECTEDLY SHIFT INTO NEUTRAL, RESULTING IN A LOSS OF POWER AND RAISING THE RISK OF AN ACCIDENT. ALSO THE ENGINE WILL SHUT OFF IN THE MIDDLE OF THE HIGHWAY. PLEASE HELP ME TO GET MY SUV FIXED . THIS SITUATION IS VERY FRUSTRATING SINCE I TOOK IT TO HOLT CHRYSLER DEALER AT ARLINGTON TEXAS WHEN THAT SITUATION WITH THE TRANSMISSION HAPPENED THE FIRST TIME AND THEY SAID THAT MY SUV WAS NOT ON THE RECALL . NOW THE DEALER DOES NOT EXIST ANYMORE NOW IS CLASSIC DEALER . SO AT THIS POINT I JUST NEED THE PAPERWORK IN ORDER TO GET MY SUV TRANSMISSION FIXED WITH THE NEW SOFTWARE . THANKS FOR EVERYTHING. BEST REGARDS , [XXX] INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6). *TR

AGAIN THE CHECK ENGINE LIGHT CAME ON. THIS IS OUR 2ND ENGINE AND THE DEALER SAYS IT IS THIS NEW ENGINE THAT NEEDS TO BE REPLACED. THE JEEP WILL IDLE ROUGH, SHIFT ON IT'S OWN, ALL THE SAME TRANSMISSION ISSUES. AND NOW THE PARKING BRAKE LOCKED UP AND I HAD TO HAVE IT TOWED HOME. I ASSUME IT IS THE TRANSIMISSION BECAUSE IT STILL WILL THROW IT IN NEUTRAL WHILE DRIVING.

WHILE I WAS DRIVING DOWN A HILL THE CAR DINGED AND IT SAID SERVICE TRANSMISSION, WHEN I WAS ON FLAT ROAD AFTER THE HILL THE CAR WAS NOT SHIFTING GEARS ITS LIKE IT WAS STUCK IN A HIGHER GEAR, IF I SLOWED DOWN IT ALL IT WOULD JERK AND SPUTTER TILL I GOT IT GOING A LIL FASTER, BUT IT WOULD STILL NOT CHANGE GEARS

I NEED TO PUT OIL IN MY CAR AT LEAST TWO TIMES IN BETWEEN OIL CHANGES. MY CAR HAS STOPPED MULTIPLE TIMES WHEN I TURN BECAUSE IT RAN OUT OF OIL. THE ENGINE BURNS OIL SO FAST. I DON'T DRIVE THAT MUCH. THIS IS EXPENSIVE AND VERY VERY DANGEROUS. THIS CAR NEEDS TO BE RECALLED.

THE OIL FILTER HOUSING CRACKED. WHEN THE CAR WAS STATIONARY IT WOULD DRIP OIL. WHEN THE CAR WAS MOVING IT WOULD SPRAY OIL ON THE UNDERSIDE OF THE CAR AND ENGINE COMPARTMENT.

THE CAR STARTED LEAKING COOLANT. THE RADIATOR HOSE AND SEAMS ON THE RADIATOR WERE LEAKING WHICH CAUSED THE CAR TO OVERHEAT.

STARTED CAR AND ENGINE LIGHT, TRANSMISSION LIGHT AND ECS LIGHT CAME ON. IT WAS DIFFICULT TO PUT CAR IN REVERSE AND DRIVE. CAR WAS SLUGGISH AND WOULD NOT AUTO SHIFT INTO HIGHER GEAR.

WAS DRIVING MY 2014 JEEP CHEROKEE DOWN THE ROAD. IT SHUTTERED AND STOPPED SUDDENLY. WE BARELY COASTED TO SIDE OF ROAD. WE FOUND OUT WE WAS OUT OF GAS. THE FUEL GAUGE QUIT WORKING. WE WAS ALMOST REAR ENDED. WE HAD LESS THAN 50,000 MILES ON MY JEEP. IT WAS SCARY AND JEEP WOULD DO NOTHING ABOUT IT UNLESS I PAID THE 300.00 TO GET HOOKED UP TO COMPUTER AT DEALERSHIP. I HAD TO PAY IT UP FRONT. I DO NOT HAVE THE MONEY FOR THAT. I THANK GOD THAT WE WAS NOT REAR ENDED AT THE TIME IT HAPPENED. WE WAS DRIVING DOWN STATE ROUTE 49 IN ARCANUM AT THE TIME IT HAPPENED. JUST DRIVING FROM ARCANUM TO GREENVILLE OHIO. CALLED AAA FOR A TOW. BUT A PERSON STOPPED BY WITH GAS IN A GAS CAN AND ASKED IF WE WANTED TO TRY IT. WE PUT GAS IN JEEP. IT STARTED UP. FELT WITH LESS THAN 50,000 THEY SHOULD HAVE CHECKED IT OUT FOR FREE. WHAT IF WE WAS REAR ENDED? STATE ROUTE 49 IN THAT AREA IS VERY BUSY TWO LANE STATE ROUTE. SO WE THINK GAUGE IS WRONG OR BROKEN. SO MIGHT LIST UNKNOWN SINCE NEVER PUT ON COMPUTER TO KNOW FOR SURE.

CAR STALLS OUT WHILE DRIVING AFTER FILLING GAS TANK (NOT TOPPING IT OFF). TRANSMISSION LIGHT COMES ON, ALL WARNINGS COME ON, AND CAR LOCKS UP. SOMETIMES YOU CANNOT PUT IT IN GEAR, AND THE STEERING WHEEL LOCKS UP. IT WILL SAY "SHIFT TO PARK," BUT YOU CANNOT ALWAYS DO THAT. SOMETIMES WHEN IT STALLS IT WILL STILL BE RUNNING, BUT WILL JUST GO OUT OF GEAR. THIS IS A KNOWN PROBLEM, AND CHRYSLER WILL NOT DO ANYTHING ABOUT IT. YESTERDAY, I WAS NEARLY REAR-ENDED THREE TIMES ON AN INTERSTATE IN ATLANTA WHEN MY CAR SUDDENLY STALLED WHILE I WAS IN MOTION. HERE IS WHAT ONE MECHANIC SAID: YOUR VEHICLE HAS AN ISSUE WITH VENTILATION FROM THE FUEL PUMP, THE GAS HAS NOWHERE ELSE TO GO BUT GET SUCKED UP TOWARDS THE ENGINE. THE PUMP IS FAILING, THE CHARCOAL CANISTER IS FULL OF FUEL, THE EVAP SYSTEM INTEGRITY MODULE IS FULL OF FUEL AND THE PURGE IS PUSHING FUEL INTO THE INTAKE WHICH IS DROWNING THE MOTOR AND SHUTTING IT OFF. HE SAID IT IS EXTREMELY DANGEROUS TO DRIVE, AND THAT HE HAS SEEN THIS WITH THE EXACT MAKE AND MODEL OF THE CAR. I AM TERRIFIED TO DRIVE MY CAR, AND IT ONLY HAS 36,000 MILES ON IT. I, OR SOMEONE ELSE, WILL BE KILLED BECAUSE OF THIS ISSUE. THIS STARTED WHILE THE CAR WAS STILL UNDER WARRANTY, AND IT TOOK OVER A YEAR TO FIGURE OUT WHAT WAS GOING ON. WE HAVE SINCE CALLED CHRYSLER EVERY DAY TO SPEAK TO A SUPERVISOR, AND NO ONE WILL RETURN OUR CALLS. THEY REFUSE TO ACKNOWLEDGE THE SITUATION, THE SEVERITY OF THE SITUATION, AND OUR CONCERNS. THEY SAID TO CONTACT YOU.

ENGINE OIL PRESSURE SENSOR/SWITCH IS CIRCUIT IS MALFUNCTION. (OBD FAULT CODE P0520 ) KEEPS ON GOING ON FOR A FEW DAYS THEN OFF FOR FOR A FEW DAYS. EVEN RIGHT AFTER AN OIL CHANGE PERFORMED BY THE DEALER. THIS HAVE BEEN ONGOING FOR ABOUT THE PAST 2 YEARS. APPROX. $400 TO REPAIR AND THE PART COST ON $40-$60.

MY JEEP EXPERTLY THREE TIMES NOW WHILE DRIVING 30 TO 40 MPH AUTOMATICALLY SHIFTS INTO NEUTRAL. I GET AN ERROR MESSAGE ON THE DASH THAT TELL ME BASICALLY TO STOP AND RESTART VEHICLE. I'M ALSO EXPERIENCING ALL THE LIGHTS ON MY SHIFTER ARE ON/RED AT THE SAME TIME. THE ONLY WAY TO MAKE THE SHIFTER LIGHTS APPEAR NORMAL IS TO TURN THE CAR OFF AND RESTART.

2 ISSUES. (1)) TRANSMISSION DOESN'T SHIFT PROPERLY. COMING FROM A HIGHER SPEED AND BREAK IE SLOWING DOWN AND THEN ACCELERATING THERE IS A DELAY. THE JEEP DOESN'T KNOW WHAT GEAR TO BE IN. I HAVE BEEN ALMOST REAR ENDED, HONKED AT, SWERVED AROUND BECAUSE THE JEEP WON'T SPEED UP PROPERLY. (2) GEAR SHIFTER LIGHTS DON'T FUNCTION PROPERLY. THE GEAR SHIFTER WAS ALREADY REPLACED ONCE UNDER FACTORY WARRANTY AND THE SAME ISSUE HAS HAPPENED AGAIN

WHILE DRIVING SERVICE SHIFTER LIGHT COMES ON. WHEN I TURN THE CAR OFF AND RESTART IT GOES AWAY AND THEN WHEN I START DRIVING IT COMES ON AGAIN. IT HAPPENS SPORADICALLY.

ENGEN LIGHT IS ON, OIL LIGHT IS ON. OIL SENSOR IS NOT WORKING.I AM TOLD THE SENSOR IS CAUSING ALL OF THIS AND A $ 600.00 REPAIRED REQUIRED, BUT NOT GARETIED TO SOLVE MY PROBLEM. ?? THE LIGHTS CAME ON AFTER I GOT AN OIL CHANGE , WHEN I WAS PULLING OUT INTO TRAFFIC. ALSO THE LIGHT INDICATOR ON SHIFTER POSITION LIGHT UP ALL POSITIONS.

SHIFTER BEZEL HAS GONE OUT.

OUR JEEP CHEROKEE HAS HAD ON AND OFF TRANSMISSION PROBLEMS FOR OVER 3 YEARS. 3 YEARS AGO THE VALVE BODY FAILED WHILE WE WERE DRIVING LEAVING US IN A VULNERABLE SPOT WHILE TURNING INTO TRAFFIC. THE CAR STARTED BUCKING, LOSING POWER, THEN GAINING IT BACK AND FLASHING LOTS OF DASH WARNINGS. WE LIMPED THE VEHICLE HOME AND THEN TOOK IT TO THE DEALER. THEY INFORMED US WE HAD A FAULTY VALVE BODY AND REPLACED IT UNDER WARRANTY. 3 WEEKS AGO THE SAME PROBLEMS STARTED HAPPENING WHEN I WAS BACKING OUT OF OUR DRIVEWAY. I ROLLED BACKWARD INTO THE STREET AND WAS STRANDED. I COULD NOT GO FORWARDS OR BACKWARDS. AFTER 2 WEEKS OF WAITING TO GET AN APPOINTMENT, WE LIMPED IT TO THE DEALERSHIP. IT WAS REVVING HIGH AND STRUGGLING TO GO THE WHOLE WAY THERE. AT FIRST THEY DIAGNOSED IT AT LOW FLUID (WHICH DOESN'T MAKE SENSE BECAUSE THERE WAS NO LEAK. THEY ACKNOWLEDGED THE STRANGENESS OF THE SITUATION. AFTER BEING TOLD IT WAS RUNNING FINE AND WE COULD PROBABLY PICK IT UP THE NEXT DAY, WE WERE SUDDENLY INFORMED THAT IT NEEDS A WHOLE NEW TRANSMISSION. IT SEEMS THESE PROBLEMS ARE VERY COMMON FOR THIS TRANSMISSION. IN THE RIGHT CIRCUMSTANCE, THIS COULD BE VERY DANGEROUS TO SOMEONE. WE WERE LUCKY IN OUR SITUATIONS, BUT I'D HATE TO THINK WHAT COULD HAPPEN IF SOMEONE SUDDENLY LOST POWER. CHRYSLER SEEMS TO BE VERY AWARE OF THIS PROBLEM AND IS ONLY OFFERING TO COVER SOME OF THE REPLACEMENT. IT SEEMS THAT THIS VEHICLE, LIKE ITS V6 COUNTERPART, SHOULD BE RECALLED FOR THIS VERY ISSUE. CHRYSLER'S REFUSAL TO FIX THE PROBLEM HAS LEFT PEOPLE BROKEN DOWN AND STRANDED WHILE ALSO SADDLING THEM WITH THOUSANDS OF DOLLARS IN REPAIRS FOR A FLAWED DESIGN. THANK YOU FOR YOUR TIME. HAVE A GREAT DAY.

ON 2 OCCASSIONS MY VEHICLE STALLED WHILE DRIVING/IN MOTION AND TRANSMISSION DISENGAGED ALMOST CAUSING A SERIOUS MVA. ALL LIGHTS ON THE SHIFTER TURNED ON AND THE A "SERVICE SHIFTER" MESSAGE APPEARED ON SCREEN. I TOOK VEHICLE IN FOR SERVICE TO ROUTE 18 JEEP OF EAST BRUNSWICK, NJ. THE DEALER RAN A DIAGNOSTIC TESTS AND FOUND THE TIPM COMPUTER MALFUNCTIONED. I DID SOME RESEARCH AND FOUND THE PREVIOUS YEAR JEEP/ CRYSLER MODES HAD THE SAME PROBLEMS AND A RECALL WAS ISSUED ON THE TIPM. CONCERNING AS THIS ISSUE MAY CAUSE SERIOUS MVA AND JEOPARDIZE SAFETY.

TRANSMISSION JUMP OUT OF DRIVE WHILE DRIVING ON THE HIGHWAY TO WORK

SERVICE SHIFTER WARNING IS ALWAYS SHOWING AND DOESN'T RESET. THE DEALERSHIP SAID THIS IS A KNOWN ONGOING ISSUE WITH A LOT OF JEEPS. THEY SAID EARLY MODEL SHIFTERS ARE FAULTY AND HAVE TO BE REPLACED WITH A NEWER MODEL.

JERKS AND SLIPS WHEN YOU TAKE OFF OR ACCELERATE. THIS HAPPENS SEVERAL TIMES A DAY EVERYDAY

THE VEHICLE KEEPS GETTING STUCK IN A GEAR THEN DROPPING INTO NEUTRAL WHILE DRIVING. ITS VERY DANGEROUS

WHILE DRIVING MY JEEP REVS INTO HIGH GEAR, THEN ALL OF THE SYMBOLS ON MY DASH LIGHT UP AND THEN MY JEEP JOLTS AND THEN SHUTS OFF. I HAVE TO PUT IT INTO PARK AND WAIT ABOUT 30 SECONDS AND THEN TRY TO TURN IT BACK ON, SOMETIMES IT TAKES 2-3 TIMES TO TURN BACK ON.

I'M EXPERIENCING A LOSS OF ENGAGEMENT IN THE CONNECTION BETWEEN THE VEHICLE'S TRANSMISSION AND THE SYSTEM THAT SENDS POWER TO THE FRONT WHEELS CAUSING THE VEHICLE TO LOWER POWER TO THE VEHICLE WHILE IN MOTION. IT ALSO CAUSES THE BRAKE TO FAIL TO ENGAGE. FCA W47 AND FCA W48

THE SVC LIGHT CAME ON. THE TRACTION CONTROL/ALL WHEEL DRIVE/4WD STOPPED WORKING. I HAD TO PAY $2400 TO REPLACE TRANSFER CASE. COME TO FIND OUT THIS IS VERY COMMON.

ITS DOING JUST WHAT THE RECALL STATED ..THE ENGINE LIGHT IS ON AND THEN IT CUTS OFF WHILE I'M DRIVING AND TELLING ME TO SHIFT TO PARK TO RESTART AND CONTINUES TO DO THIS SEVERAL TIMES BEFORE I GET TO A SAFE DESTINATION

UNDER RECALL W47 A SOFTWARE UPDATE WAS DONE AT DEALER ASKED SERVICE ADVISER IF THIS WAS JUST A TEMPORARY FIX UNTIL PARTS WERE AVAILABLE AND WAS INFORMED THAT THE UPDATE TO COMPUTER WAS ALL THAT WAS BEING DONE EVEN THOU UNDER NHTSA RECALL REPORT 20V-343 IT STATES THAT DIFFERENTIAL INPUT SPLINES AND TRANSMISSION OUTPUT SHAFT MAY RESULT IN THE TEETH OF THE INPUT SPLINES WEARING OFF I FEEL THESE PARTS SHOULD BE REPLACED UNDER RECALL W47 NOT JUST A REPROGRAMMING OF DTCM DRIVE TRAIN CONTROL MODULE AND EPB ELECTRIC PARK BRAKE SOFTWARE ESPECIALLY SINCE ACCORDING TO REPORT A MORE ROBUST DIFFERENTIAL INPUT SPLINES ARE BEING USED IN LATER MODELS PLEASE LOOK INTO THIS RECALL AND REPLACE PARTS THAT ARE NEEDED TO MAKE VEHICLE SAFE TO OPERATE AGAIN

AFTER I FILL UP MY GAS TANK, THE CAR WILL STALL WHEN SLOWING (LESS THAN 30 MPH) OR IDLING MULTIPLE TIMES OVER THE FIRST SEVERAL MILES OF DRIVING. THE CAR STARTS SHUDDERING, THE ENGINE LIGHT COMES ON, IT STALLS, SAYS TO SHIFT TO PARK, AND THEN REQUIRES A RESTART. SOMETIMES IT WILL NOT GO INTO GEAR AND EVERYTHING SEIZES UP, INCLUDING THE STEERING WHEEL. SOMETIMES A NOTIFICATION COMES ON ABOUT THE TRANSMISSION AND ALL OTHER COMPONENTS BEING INOPERABLE. IT ONLY HAPPENS AFTER FILLING UP MY TANK - IF I DON'T FILL MY TANK ALL THE WAY, IT DOES NOT HAPPEN. NOTE THAT I DO NOT "TOP OFF" MY GAS - I STOP WHEN THE PUMP STOPS. IT IS REALLY SCARY AND REALLY DANGEROUS, AS I STALLED OUT ON A MERGING INTERSTATE RAMP AND THEN ON THE INTERSTATE WHEN TRAFFIC SLOWED THIS HAS BEEN HAPPENING SINCE JUNE 2019.

EMERGENCY BREAK GOT LOCKED WHEN THE VEHICLE WAS PARKED. CAR WOULDN'T START AND HAD TO GET IT TOWED TO JEEP DEALERSHIP. JEEP SAID IT WAS THE EMERGENCY BREAK MODULE AND WIRING. IT APPEARED TO BE SO SORT OF LEAKAGE IN THE COMPARTMENT BUT NO WATER WAS FOUND NEAR MODULE.

TL* THE CONTACT OWNS A 2014 JEEP CHEROKEE. THE CONTACT STATED THAT THE VEHICLE WAS REPAIRED UNDER NHTSA CAMPAIGN NUMBER: 20V343000 (POWER TRAIN) COMPLETED AT LARRY H. MILLER CASA CHRYSLER JEEP LOCATED AT 9733 COORS BLVD NW, ALBUQUERQUE, NM 87114, (505) 633-2050. THE CONTACT STATED WHILE HIS WIFE WAS APPROACHING A TRAFFIC LIGHT, THE 4-WHEEL DRIVE SERVICE UNAVAILABLE WARNING LIGHT ILLUMINATED. THE DRIVER WAS UNABLE TO SHIFT INTO 4-WHEEL DRIVE. THE VEHICLE WAS DRIVEN TO HER RESIDENCE. THE VEHICLE WAS TAKEN BACK TO THE DEALER 3 DAYS LATER, WHERE IT WAS DIAGNOSED WITH NEEDING THE POWER TRANSFER UNIT TO BE REPAIRED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS INFORMED OF FAILURE. THE FAILURE MILEAGE WAS 121,664.

I HAVE A 2014 JEEP CHEROKEE TRAILHAWK AND THE SERVICE SHIFTIER CODE IS ON. I PURCHASED IT FROM A DEALERSHIP ON 7-27-2020

IT SAID SERVICE SHIFTER ON THE SCREEN. THERE ARE HUNDREDS OF FORUMS COMPLAINING ABOUT THIS ISSUE FROM OUR YEAR VEHICLE ALL THE WAY UP TO CURRENT.

DRIVING ON HIGHWAY WHEN OVER TEMPERATURE LIGHT CAME ON. COOLANT LEAK CAUSE BY RUBBING ON COOLANT OVERFLOW LINE. POOR DESIGN OF ENGINE COMPONENTS.

IT KEEPS COMING UP SERVICE SHIFTER ALMOST EVERYDAY. THE SHOP SAYS THERE IS NOTHING WRONG THAT THEY CAN SEE. IT STARED 1 MONTH AFTER WE BOUGHT THE CAR IN 2019. IT DOES NOT MATTER HOW FAST YOUR ARE GOING. SOMETIMES WHEN U START IT, IT POPS UP. SOMETIMES YOU ARE DRIVNG DOWN THE ROAD AND IT COMES UP. ALL THE LIGHTS ON THE SHIFTER TURN RED AND IT COVERS THE WHOLE DASH AS WELL. YOU HAVE TO TURN THE CAR OFF LET IT RESET AND THEN START AGAIN AND MOST TIMES IT GOES AWAY EXCEPT YESTERDAY I HAD TO DRIVE HOME WITH IT LIKE THAT. TODAY IT WAS GONE.

AFTER COMPLETING THE SAFETY RECALL FOR THE TRANSMISSION, THE 'SERVICE SHIFTER' LIGHT HAS BEEN INTERMITTENTLY COMING ON. ON THE SHIFTER ITSELF, ALL LIGHTS ARE ILLUMINATED (D, R, P...ETC) WHILE THE 'SERVICE SHIFTER' NOTICE IS VISIBLE. I HAVE NOT HAD THIS NOTICE INDICATED UNTIL I COMPLETED THE TRANSMISSION RECALL. THE 'SERVICE SHIFTER' NOTICE ILLUMINATES WHILE I AM DRIVING.

CAR WONT START, APPEARS TO BE IN PARK BUT ITS NOT. IT ROLLS AND WONT ENGAGE THE PARKING BREAK. ALL LIGHTS AND ELECTRICAL COMES ON BUT WONT START. ROLLS WHEN PUSHING ON THE BREAKS. WONT STOP.

SUNROOF SEALS MELTS AND COMPLETELY RIPS OFF. I HAVE HAD IT REPLACED SEVERAL TIMES WHILE UNDER WARRANTY. OF COURSE NOW IT IS NOT UNDER WARRANTY AND CONTINUES TO DO IT.

TL* THE CONTACT OWNS A 2014 JEEP CHEROKEE. THE CONTACT STATED THAT WHILE REVERSING, A LOUD ABNORMAL SOUND WAS HEARD COMING FROM THE VEHICLE. THE VEHICLE LOSS MOTIVE POWER WITHOUT WARNING. THE CONTACT PARKED THE VEHICLE AND DISCOVERED THAT THE PARKING BRAKES FAILED TO ENGAGE. THE VEHICLE WAS TOWED TO AN INDEPENDENT MECHANIC TO BE DIAGNOSED. THE CONTACT WAS INFORMED THAT THE TAILSHAFT COMING INTO THE POWER TRANSFER UNIT WHERE THE FRONT AXLE LINKED TO THE TRANSMISSION FRACTURED AND DETACHED CEASING FORWARD MOTION OF THE VEHICLE. ONCE THE VEHICLE WAS PARKED, THE PARK PAWL FAILED TO STOP THE VEHICLE FROM ROLLING. THE VEHICLE WAS TOWED TO HILL VIEW MOTORS LOCATED AT 5309 US-30 E, GREENSBURG, PA 15601, AND REPAIRED UNDER NHTSA CAMPAIGN NUMBER: 19V447000 (POWER TRAIN). THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 142,000.

PULLING AWAY FROM A STOP SIGN A LOUD BANG WAS HEARD AND ALL FORWARD PROPULSION WAS GONE. I WAS ABLE TO DRIFT TO A SAFE LOCATION BUT THE CAR WOULD NOT HOLD IN PARK IT WAS LATER FOUND THAT THE SPLINES IN THE PTU HAD STRIPED AND THE TRANSFER CASE WOULD NEED REPLACING. CHRYSLER KNEW THIS COULD HAPPEN AND ISSUED A RECALL THAT INCLUDED TELLING THE COMPUTER TO ENGAGE THE 4 WHEEL DRIVE LOW TO ENGAGE FOR FORWARD MOVEMENT AND TO ENGAGE THE PARKING BRAKE TO HOLD THE CAR WHEN STOPPED. THIS IS A BAND-AID. THEY REFUSE TO REPAIR WHAT THEY THEMSELVES DISCOVERED WAS A DESIGN FLAW. REF. ODI# 11340866

I DROVE MY 2014 JEEP CHEROKEE EARLIER TODAY WITH NO PROBLEMS AND I END UP NEEDING TO LEAVE LATER IN THE EVENING AND THE 'SERVICE SHIFTER' LIGHT CAME ON IN MY CAR AND ALL THE LIGHTS ON THE SHIFTER LIGHT UP RED. I'VE HAD WEIRD THINGS GO ON LIKE IT WOULD HARD SHIFT BUT IT WAS DOING THAT SINCE I GOT IT BUT DIDN'T THINK TOO MUCH BECAUSE OF THE CVT TRANS IN IT. BUT WHEN I TRY TO DRIVE MY JEEP SINCE THE LIGHT CAME ON NOTHING ELSE SHOWS I CAN'T PUT ANYTHING ON MY DASH IT WAS STATIONARY IN MY DRIVE WAY WHEN I TURNED THE VEHICLE ON AND LIGHT SHOWED.

RECEIVED MY VEHICLE BACK FROM GETTING THE RECALL FIXED ON THE TRANSMISSION. THEY DID THE SOFTWARE UP. BUT THE TRANSMISSION IS STILL SHIFTING HARD IN THE LOWER GEARS

TRANSMISSION ISSUES!! NOT SHIFTING GEARS CORRECTLY. ENGINE LIGHT COMES ON AND OFF WEEKLY

OIL PRESSURE SENSOR KEEP GOING OUT.

IF I PARK UPHILL OR GO UP A HILL TRANSMISSION SERVICE LIGHT COMES ON AND CAR FEELS LIKE IT IS IN NEUTRAL AND DOESNT MOVE FORWARD..IT HAPPENS MOSTLY WHEN I AM AT A STAND-STILL,.LIKE AT A RED LIGHT EVEN IN A FLAT SURFACE

VEHICLE SHOWS ERROR MESSAGE ON DASHBOARD SCREEN STATING "SERVICE TRANSMISSION" RECALL CAME OUT IN 1ST QUARTER 2020 STATING THAT IT WAS A COMPUTER ERROR AND WOULD BE FIXED BY DEALERSHIP. TOOK TO DEALERSHIP FOR RECALL, AND THEN THE MESSAGE STARTED COMING BACK AFTER A MONTH. TOOK VEHICLE TO A TRANSMISSION SHOP AND FOUND THAT IT WAS A COMPUTER ISSUE AGAIN, NOT A TRANSMISSION PROBLEM. IT APPEARS THAT THE ORIGINAL RECALL DID NOT CORRECT THE PROBLEM.

SHIFTER IS CONTINUALLY LIGHTING UP WITH THE RED INDICATOR LIGHT ON ALL GEARS (P, R,N &D) VERY RECENTLY I GET AN ERROR MESSAGE STATING 'SERVICE SHIFTER' THE INDICATOR LIGHTS HAVE BEEN ONGOING FOR A FEW YEARS AT THIS POINT, BUT ONLY RECENTLY THE ERROR MESSAGE. THIS ERROR MESSAGE HAPPENED WHILE DRIVE 70MPH DOWN THERE FREEWAY. ALSO, THERE HAS BEEN AN ISSUE WITH THE 'FUEL VAPOR SYSTEM' THAT I'VE HAD NEATLY SINCE WE BOUGHT THE JEEP NEW. IT'S BEEN LOOKED AT AND NO ONE WILL TOUCH IT WITHOUT COSTING AN ARM AND A LEG. UNACCEPTABLE FOR A NEW VEHICLE! BOTH ARE ONGOING ISSUES OCCURRING SINCE WINTER OF 2013.

CHECK TRANSMISSION, SERVICE TRANSMISSION, AND SERVICE PARK BREAK KEEPS SHOWING UP ON MY DRIVE SCREEN. IT DOESN'T ALLOW ME TO DRIVE FASTER THAN 15 MPH. WHEN I SHIFT IT INTO GEAR IT SNATCHES LIKE THE ENGINE HAS JUMPED OUT OF THE OF THE VEHICLE. *TR

A FEW DAYS AFTER PURCHASING THIS VEHICLE I WAS SLOWING DOWN TO ENTER A TRAFFIC CIRCLE WHEN THE CAR STARTED JERKING AND THE CAR COMPLETELY SHUT DOWN. I HAD TO PUT IT PACK IN PARK AND RE-START, THIS DID NOT HAPPEN QUICKLY. LUCKY, THE CAR BEHIND ME WAS PATIENT. THIS COULD HAVE CAUSED A SERIOUS ACCIDENT AND NEEDS TO BE ADDRESSED.

THE OIL FILTER HOUSING IS MADE A OF CHEAP FLIMSY PLASTIC ON MY 2014 JEEP CHEROKEE TRAILHAWK. OIL IS LEAKING FROM THE VEHICLE AND THE OIL FILTER HOUSING/COOLER REQUIRES REPLACEMENT. A QUICK SEARCH ON THE INTERNET REVEALS THAT TONS OF JEEP CHEROKEE OWNERS ARE EXPERIENCING THE SAME ISSUE. THE COST OF REPLACEMENT IS ROUGHLY $700-1000. NEWER MODELS HAVE BEEN MODIFIED TO PREVENT THIS ISSUE, BUT THAT DOESN'T HELP 2014 OWNERS. THE ATTACHED PICTURES SHOW POOLING OIL NEXT TO THE PLASTIC OIL FILTER HOUSING. THIS ISSUE NEEDS TO BE ADDED TO THE RECALL LIST OR COVERED UNDER COMPLEMENTARY REPAIR. *TR

MY HUSBAND AND I PURCHASED A USED 2014 JEEP CHEROKEE LIMITED 4 CYLINDER FOR OUR DAUGHTER IN 2017. WE NOTICED EARLY ON THAT IT HAD SHIFTING PROBLEMS WITH ITS GEARS. IT WOULD SORT OF JERK AND LUNGE FORWARD WHEN SHIFTING GEARS. WE PURCHASED THE VEHICLE FROM A CARMAX IN NORTH CAROLINA. WE ALSO PURCHASED THE MAXCARE EXTENDED WARRANTY, GOOD FOR 60 MONTHS AND 100,000 MILES. THE CAR HAD 38,000 MILES WHEN WE PURCHASED IT. WE HAD IT A FEW WEEKS BEFORE RETURNING IT TO CARMAX COMPLAINING ABOUT THE JERKING. CARMAX SAID THEY TRIED A FEW THINGS, BUT ULTIMATELY SAID IT COULDN'T BE FIXED; THAT IT WAS JUST A "JEEP THING." AND ADVISED US TO TAKE IT TO A JEEP DEALER IF OUR PROBLEMS PERSISTED. THE TRANSMISSION ISSUES DID PERSIST. IT IS AN ONGOING PROBLEM EVERY DAY. IT JERKS, LUNGES, DOESN'T ACCELERATE PROPERLY OR SHIFT GEARS PROPERLY, AND FEELS UNSAFE. THE JERKING HAPPENS ON CITY STREETS MOSTLY, ALTHOUGH IT JERKS ALMOST ANY OTHER TIME AS WELL. IT WILL EVEN LUNGE FORWARD AFTER COMING TO A STOP LIKE AT TRAFFIC LIGHTS FOR EXAMPLE. A JEEP DEALER IN 2019 PERFORMED A SOFTWARE UPDATE TO THE POWER TRAIN MODULE SAYING JEEP WAS AWARE OF THE PROBLEMS, BUT THE SOFTWARE UPDATE WOULD FIX IT. THE UPDATE HAD NO AFFECT ON THE CAR. NO IMPROVEMENT WAS OBSERVED. THE CAR IS SCHEDULED TO RETURN TO THE SHOP FOR THE SAME ISSUE TOMORROW. MY DAUGHTER FEELS UNSAFE IN THIS CAR.

TL* THE CONTACT OWNS A 2014 JEEP CHEROKEE. THE CONTACT STATED THAT WHILE AT AN INTERSECTION, THE VEHICLE INDEPENDENTLY SHIFTED INTO NEUTRAL AND STALLED WITH THE SERVICE TRANSMISSION AND CHECK ENGINE WARNING LIGHTS ILLUMINATED. THE VEHICLE WAS TAKEN TO JIM RIEHL'S FRIENDLY CHRYSLER DODGE JEEP RAM OF LAPEER (1515 S LAPEER RD, LAPEER, MI 48446) TO BE DIAGNOSED. THE CONTACT WAS INFORMED THAT THE POWER TRAIN CONTROL MODULE SOFTWARE NEEDED TO BE UPDATED. THE VEHICLE WAS REPAIRED HOWEVER, THE FAILURE RECURRED. THE VEHICLE WAS TAKEN BACK TO THE SAME DEALER TO BE DIAGNOSED. THE CONTACT WAS THEN INFORMED THAT THE TRANSMISSION NEEDED TO BE REPLACED. THE CONTACT REFERENCED NHTSA CAMPAIGN NUMBER: 16V529000 (POWER TRAIN) AS A POSSIBLE SOLUTION HOWEVER, THE VIN WAS NOT INCLUDED. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS APPROXIMATELY 148,000.

TL* THE CONTACT OWNS A 2014 JEEP CHEROKEE. THE CONTACT STATED THAT WHILE DRIVING IN TRAFFIC, THE VEHICLE LOSS MOTIVE POWER AND STALLED. THE VEHICLE WAS TAKEN TO DIEHL CHRYSLER DODGE JEEP RAM OF ROBINSON (6181 STEUBENVILLE PIKE, MCKEES ROCKS, PA 15136, (412)722-1800. THE DEALER ACKNOWLEDGED THAT THE VEHICLE WAS INCLUDED IN NHTSA CAMPAIGN NUMBER: 20V343000 (POWER TRAIN) HOWEVER, THE CONTACT WAS INFORMED THAT A DIAGNOSTIC TEST WAS NECESSARY TO DETERMINE THE CAUSE OF THE FAILURE. THE VEHICLE WAS NOT DIAGNOSED NOR REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 78,000.

I PULLED INTO A PARKING SPACE IN FRONT OF ACE HARDWARE ON MAIN STREET IN EAST ISLIP NEW YORK. I PUT THE CAR IN PARK. AS I TOOK MY FOOT OFF THE BRAKE THE CAR CONTINUED MOVING FORWARD AND HIT A STACK OF WHEELBARRELS IN FRONT OF THE HARDWARE STORE. IT DAMAGED MY LICENSE PLATE ON THE FRONT END OF THE CAR THE LICENSE PLATE BRACKET AND PUT A SIGNIFICANT CRACK IN THE PAINT ON THE FRONT BUMPER. I HAVE ALSO NOTICED THAT AT OTHER TIMES WHEN I PUT THE CAR IN PARK AND TAKE MY FOOT OFF THE BRAKE THE VEHICLE MOVES FORWARD OR BACKWARD AS MUCH AS 2 INCHES AFTER BEING PUT IN PARK. THIS OCCURRED ON JUNE 23RD 2020

TL* THE CONTACT OWNS A 2014 JEEP CHEROKEE. THE CONTACT STATED THAT THE VEHICLE WAS AT A STAND STILL, WHEN HE WAS UNABLE TO SHIFT FROM NEUTRAL TO PARK. THE CONTACT STATED SERVICE IMMEDIATELY WARNING LIGHT WAS ILLUMINATED. THE CONTACT DROVE SLOWLY TO THE JEEP CHRYSLER DODGE RAM CITY SERVICE DEPARTMENT LOCATED AT 163 HARVARD AVE, STAMFORD, CT 06902, (203) 869-6666, HOWEVER, THE MECHANIC WAS UNABLE TO DUPLICATE THE FAILURE. THE VEHICLE WAS NOT REPAIRED. THE CONTACT ASSOCIATED THE FAILURE WITH NHTSA CAMPAIGN NUMBER: 20V343000 (POWER TRAIN), HOWEVER THE VIN WAS NOT INCLUDED. THE MANUFACTURER WAS INFORMED OF FAILURE. THE FAILURE MILEAGE WAS 45,925.

ON NUMEROUS OCCASIONS WHILE DRIVING, THE JEEP HAS NOT SHIFTED GEARS PROPERLY AND ENGINE SHUTS OFF. ENGINE WILL BE IN DRIVE AND UPON TRYING TO GAS THE ENGINE, IT FAILS TO SHIFT AUTOMATICALLY AND ENGINE SHUTS OFF. *TR

I HAVE A SAFETY PROBLEM IN JEEP CHEROKEE TRAILHAWK 2014 IN PTU AND SHAFT DRIVE SINCE FEBRUARY 2020 WHILE I'M DRIVING ON THE HIGHWAY AND I REPORTED THE CAR TO THE DEALERSHIP THEY TOLD ME NEED TO REPLACE THE PARTS AND WHEN I SAW YOUR SITE POSTING THE LINK INCLUDING THE VIN NUMBER I CHECK MY CAR AND I FOUND THERE IS RECALL FOR THE CAR AND I EMAIL TO THE DEALERSHIP THEY REFUSE TO RECEIVE THE CAR REFERRING TO OUR PHONE CONVERSATION TODAY MORNING, YOU SAID THAT YOU ARE UNABLE TO SHARE WITH ME THE OFFICIAL DOCUMENT FROM YOUR SYSTEM SHOWING THATNO RECALLS FOR THE MENTIONED VEHICLE, ALSO YOU SAID THAT YOU WILL NOT RECEIVE THE VEHICLE IN YOUR WORK SHOP BECAUSE AS YOU MENTIONED EARLIER IN YOUR MAIL THAT YOU DID NOT RECEIVE ANY RECALLS FROM THE MANUFACTURER ON YOUR SYSTEM, IN ADDITION YOU TOLD ME YOURGOOD COMPANY NOT OBLIGATED TO PROVIDE ANY COMPENSATION RESULTING FROM THIS MANUFACTURERS DEFECT IN THE VEHICLE BECAUSE TILL THIS DATE YOU DID NOT RECEIVE A NOTIFICATION FROM THE MANUFACTURER STATING THIS. WE DISCUSS THE ABOUT THE DAMAGE IN THE PTUI EXPLAINED TO YOU WHAT I UNDERSTAND FROM MY SIDE ONCE I SAW THE PHOTOS WHICH PROVIDED EARLIER BY JEEP SERVICE TEAM YOU CAN EASILY NOTICE THAT THE DAMAGE HAPPENED FROM INSIDE THE PTU AND DUE TO THE OVER FRICTION AND WRONGAXIAL ROTATION OF THE SHAFT DRIVE PART IN THE PTU WHICH LED TO DAMAGE THE TEETH OF THE SHAFT DRIVE AND RESULT A UNIFORM DAMAGE SHAPE IN THE OUTER CASE OF THE PTU. LAST BUT NOT LEAST, I HOPE THAT YOUR TAKE THE NECESSARY ACTIONS TO SOLVE THIS ISSUE TO PROVIDE SAFE VEHICLE TO YOUR CUSTOMERS, COMPLYINGWITH THE NATIONAL HIGHWAY TRAFFIC SAFETY ADMINISTRATION BECAUSE SAFE CARS SAVE LIVES AND WHAT I BELIEVE SO FRUSTRATINGLY NOW IS THAT THE CAR I DRIVE WITH MY FAMILYIS NOT SAFEAND I WANT TO THANK GOD FOR NOT CAUSING ANY MAJOR ACCIDENT TO THE CAR OR TOTHE OTHERS WHEN DRIVING WITH MY FAMILY DURING THE TIME AM USING THE CAR. *TR

I TOOK MY VEHICLE IN ON FEBRUARY 14, 2020 FOR A SOFTWARE UPDATE TO HOPEFULLY FIX THE HESITATION I EXPERIENCE WHEN TRYING TO ACCELERATE FOLLOWED BY A SLIGHT JOLT. THE UPDATE HAS MADE THIS ISSUE WORSE, SO BAD THAT I HAVE NECK PAIN, SCARED TO PULL OUT WITH TRAFFIC, HAS CAUSED MY WHEELS TO PEEL OUT MULTIPLE TIMES, AND HAVE A HARD TIME ACCELERATING WHEN I COME TO A COMPLETE STOP OR MERGING ON THE FREEWAY. THE JOLT THAT HAPPENS MAKES EVERYONE IN MY VEHICLE JOLT FORWARD AND CAUSE THE SEAT BELTS TO LOCK UP. I AM TO THE POINT I DO NOT FEEL COMFORTABLE HAVING MY KIDS IN THE CAR BECAUSE OF HOW OFTEN MY CAR LOSES POWER TO ACCELERATE OR GETS LOCKED IN A LOWER GEAR. THIS ISSUE HAPPENS WHEN DRIVING AND TRYING TO SPEED UP, OR WHEN YOUR AT A COMPLETE STOP AND TRYING TO GO AT THE GREEN LIGHT OR STOP SIGN. *TR

TL* THE CONTACT OWNS A 2014 JEEP CHEROKEE. THE CONTACT STATED THAT THE HEADLAMP BULBS WERE REPLACED FOUR TIMES WITHIN SEVERAL MONTHS. DESOTO AUTO MALL CHRYSLER DODGE FORD JEEP RAM (3039 S.E. HIGHWAY 70, ARCADIA, FL 34266; (800) 880-3099) WAS CONTACT AND NOTIFIED OF THE FAILURE. THE CONTACT WAS INFORMED THAT THE FAILURE WAS COMMON WITH VEHICLES OF THE SAME YEAR, MAKE, AND MODEL. THE MANUFACTURER WAS CONTACTED AND INFORMED OF THE FAILURE. THE MANUFACTURER ADMITTED THAT THE FAILURE WAS A KNOWN ISSUE HOWEVER, OFFERED NO ADDITIONAL ASSISTANCE. THE APPROXIMATE FAILURE MILEAGE WAS 20,000.*DT*JB

THE TRANSMISSION SLIPS FROM A STOP SOMETIMES. THEN OTHER TIMES IT'S A VERY FIRM START AND HARD SHIFTS. I HAVE RESEARCHED THIS A LOT. THIS ISN'T JUST MINE OR A FAULTY PART IT IS HOW THESE TRANSMISSIONS SHIFT. THEY DID A RECALL AND UPDATED SOFTWARE BUT DID T FIX THE ISSUE. AS OTHER PEOPLE HAVE SAID THE SAME THING. IT'S DANGEROUS WHEN I'M PULLING OUT INTO TRAFFIC AND I NEVER KNOW IF THE JEEP IS GOING TO GO OR SLIP. *TR

TL* THE CONTACT OWNS A 2014 JEEP CHEROKEE. THE CONTACT STATED THAT AFTER REFUELING THE VEHICLE, AND WHEN EXITING THE VEHICLE, THE VEHICLE INDEPENDENTLY SHIFTED INTO NEUTRAL WITH THE CHECK ENGINE WARNING LIGHT ILLUMINATED. THE CONTACT STATED THAT SHE HEARD AN ABNORMAL NOISE BUT WAS ABLE TO PARK. THE CONTACT WAITED FOR 15 MINUTES BEFORE RESTARTING THE VEHICLE AND DRIVING TO HER DESTINATION. THE VEHICLE WAS TAKEN TO MOUNT AIRY CHRYSLER DODGE JEEP RAM FIAT LOCATED AT 538 N ANDY GRIFFITH PKWY, MT AIRY, NC 27030, (336) 789-8105 HOWEVER, THE MECHANIC WAS UNABLE TO DUPLICATE THE FAILURE. THE VEHICLE WAS NOT DIAGNOSED NOR REPAIRED. THE CONTACT STATED THAT THE FAILURE PERSISTED. UPON INVESTIGATION, THE CONTACT ASSOCIATED THE FAILURE WITH NHTSA CAMPAIGN NUMBER: 16V529000 (POWER TRAIN), HOWEVER THE VIN WAS NOT INCLUDED. THE MANUFACTURER WAS INFORMED OF FAILURE. THE FAILURE MILEAGE WAS APPROXIMATELY 100,000. *LN THE CONSUMER PROVIDED PHOTOS. *TR

THE CAR KEEPS STALLING AND SHUTTING OFF. CUT OFF IN THE MIDDLE OF A SEMI BUSY ROAD WITH ME AND MY KIDS IN THE CAR. *TR

I WAS DRIVING. VEHICLE SUDDENLY STOPPED MOVING AND GAVE MESSAGE THAT IT COULD NOT SHIFT UNTIL IT HAD STOPPED. I STILL HAD IT IN DRIVE. IT DID NOT MOVE. FINALLY IT DID, BUT I WAS STUCK IN THE ROAD FOR A COUPLE OF MINUTES. *TR

POWER TRAIN DISENGAGES AND REINSTALLS WHILE DRIVING AND STOPPING, TRANSMISSION STICKS IN LOW GEAR WHILE IN MOTION. INCLINES AND COLDER WEATHER SEEM TO MAKE THIS HAPPEN MORE OFTEN. *TR

WILL DRIVING SERVICE SHIFTER APPEARED ON DASHBOARD SCREEN AND ALL GEARSHIFT LIGHTS ARE ON. THIS IS THE THIRD TIME, IT HAPPENED 2 MONTHS PRIOR . *TR

WHEN FIRST PURCHASED VEHICLE PROBLEM WERE IT ACTING LIKE IT WASN'T GETTING UP THE SPEED NOW AGAIN IM HAVING THE SAME PROBLEM AS I DID BEFORE WITH THE STALLING AND ACTING LIKE IT DON'T WANT TO RUN. THE GEAR THROTTERS AND THE VEHICLE RUNS VERY SLOW WAS IN TRAFFIC AND WAS SO AFRAID SOMEONE W AS GOING TO RUN INTO ME CAUSE ALL A SUDDEN THE JEEP STARTED STALLING AND NOT MOVING AFTER A FEW MINUTES IT THEN WOULD PUT UP SPEED THIS IS VERY UNSAFE IM AFRAID TO DRIVE MY 2014 JEEP CHEROKEE BECAUSE OF THE STALLING AND THE TRANSMISSION LIGHT KEEP COMING ON CHECK TRANSMISSION I HAVE TAKEN IT TO JEEP TWICE WITHIN A TWO WEEK PERIOD AND IM HAVING THE SAME PROBLEM FIRST THEY SERVICED THE TRANSMISSION SAID NOTHING WAS WRONG WITH THE TRANSMISSION SECONDLY A WEEK OR LESS LATER THE LIGHT CAME BACK ON AGAIN I TOOK IT BACK THEY SAID PUT A BRAND NEW BATTERY IN IT THE SAME PROBLEM I ASKED JEEP WAS THERE A RECALL ON THAT PARTICULAR VEHICLE IF SO IT NEED TO BE ADDRESSED AND FIX BEFORE IT CAUSES A TRAFFIC ACCIDENT. IM SO AFRAID IF THERE'S A SOLUTION THAT COULD HAVE BEEN CORRECTED IF JEEP BEEN HAVING PROBLEMS WITH ANY TRANSMISSION ISSUE WITH THE 2014 JEEP CHEROKEES . ONLY HAD THIS VEHICLE 4 YEARS AND I KEEP IT SERVICE .THE VEHICLE HAD TO BE TOWED OVER A WEEK AGO BECAUSE OF THE SAME ISSUE BECAUSE THE TRANSMISSION SERVICE LIGHT CAME BACK ON THE VEHICLE WOULD NOT MOVE WAS FEARFUL.GETTING A WARNING PUT GEAR IN PARK CUT OFF VEHICLE AND RESTART WHEN DID IT CONTINUE TO STALLING AND WOULD NOT SWITCH IN DRIVE MOTION. *TR

WHEN I PUT MY VEHICLE IN DRIVE AND START TO DRIVE THE 2 AND 3 GEAR SHIFTS A LOT HARDER THAN ALL OTHER GEARS AND WHEN I APPLY MY BRAKES AND THE VEHICLE SHIFTS DOWN THE SAME GEARS SEEM TO SHIFT A LOT HARDER THAN THE REST OF THE GEARS. *TR

WHILE DRIVING AT A SLOW RATE, THE EBRAKE ENGAGED BY ITSELF, BRINGING THE CAR TO A STOP AND RENDERING IT UNDRIVEABLE. THE EBRAKE WOULD NOT RELEASE WHEN PUSHING THE BUTTON DOWN OR WHEN SHUTTING THE VEHICLE OFF AND RESTARTING IT. VEHICLE NEEDED TO BE TOWED AWAY. *TR

MY CAR SOMETIMES STALL WHEN I STOP THEN TAKES AN EXTENDED TIME TO RESTART. I KNOW THERE WAS A RECALL IN 2012 FOR THE FUEL PUMP SENSOR NOT SURE IF I HAVE THE SAME PROBLEM. *TR

I'VE HAD TO REPLACE THE OIL HOUSING FILTER AND LIGHT SWITCH AND NOW THE SHIFTER LIGHT IS COMING ON. THIS CAR IS A LEMON AND NEEDS A RECALL. THIS IS ALL HIGHWAY. *TR

VEHICLE WOULD NOT GO FORWARD WHEN STOPPED AT A RED LIGHT, CAR WAS UNABLE TO BE PUSHED OUT OF THE INTERSECTION, AND REQUIRED A TOW TRUCK TAKE IT TO THE DEALERSHIP. REPAIR WAS 35844 UPDATES AND DRIVE LEARN REPROGRAM TCM PCM 68103804AR TO 68241152AH. *TR

VEHICLE LOSS OF MOTIVE POWER WHILE DRIVING ON THE ROAD. VERY SCARY AND DANGEROUS! RECEIVED MESSAGE ON DASH: 'SHIFT TO P THEN DESIRED GEAR'. THE VEHICLE WAS ALREADY IN DRIVE. I BELIEVE THIS IS DUE TO AN ONGOING MANUFACTURE DEFECT S55. *TR

WATER HAS LEAKED IN TO MY VEHICLE AND CAUSED ISSUES WITH THE ELECTRONIC PARKING BRAKE TO SHORT OUT AND NEED TO BE SERVICED. THE EPB NOW AUTOMATICALLY ENGAGES ITSELF WHEN PUTTING THE VEHICLE IN PARK, CAUSING US TO BE STRANDED. UPON INVESTIGATION, IT APPEARS AS THOUGH NUMEROUS INDIVIDUALS WITH MY VEHICLE THAT HAVE A SUNROOF EXPERIENCE THE SAME ISSUE, POSSIBLY DUE TO DRAINAGE TUBES INSTALLED BY JEEP THAT THEY DID NOT MAKE OWNERS AWARE OF. *TR

I STARTED MY CAR AND A SERVICE SHIFTER MESSAGE CAME UP. I WAS PARKED ON A FLAT CEMENT PAD IN MY DRIVEWAY. I ATTEMPTED TO PUT MY CAR IN REVERSE, AND IT WAS VERY HARD TO MOVE THE SHIFTER TO REVERSE. I STOPPED TRYING AND TURNED OFF MY CAR. WHEN I STARTED IT AGAIN THE MESSAGE WAS GONE. *TR

AFTER HAVING THE RECALL FOR THE TRANSMISSION CONTROL MODULE FIXED MY CAR STARTED STALLING OUT. IT SHIFTS INTO NEUTRAL WHILE DRIVING AND YOU HAVE TO STOP AND SHIFT TO PARK THEN BACK TO DRIVE. IT WILL NOT IDLE FOR LONG AND WILL DIE IF YOU DON'T CONSTANTLY PUMP THE GAS PEDAL. IT ALMOST DIED ON ME WHILE MAKING A LEFT TURN INTO A PARKING LOT IN ON COMING TRAFFIC. AND IT DIDN'T WANT TO GO UP HILL INTO MY DRIVEWAY, WHICH IS A TINY INCLINE. I DIDN'T HAVE ANY ISSUES WITH MY CAR UNTIL AFTER THE RECALL. *TR

STALLING, WHEN VEHICLE COMES TO A STOP OR SLOWS DOWN IT STALLS AND HARD TO START. *TR

I HAVE HAD MULTIPLE ISSUES REGARDING THE TRANSMISSION IN THIS JEEP CHEROKEE. IT FAILS TO MOVE FORWARD AFTER A STOP WHILE PRESSING THE ACCELERATOR THEN AT ABOUT 3.5 RPM TAKES OFF AND I HAVE HAD THIS ISSUE FROM THE BEGINNING. WE HAVE DONE MULTIPLE RECALLS AND STILL THERE ARE HARD SHIFTING ISSUES AND NOW THE PTU HAS FAILED. *TR

TL* THE CONTACT OWNS A 2014 JEEP CHEROKEE. THE CONTACT STATED THAT WHILE REVERSING OUT OF THE GARAGE, THE PARKING BRAKE ACTIVATED INDEPENDENTLY. THE CONTACT WAS UNABLE TO RELEASE THE PARKING BRAKE. THE VEHICLE WAS TOWED TO AN INDEPENDENT MECHANIC TO BE DIAGNOSED HOWEVER, THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 66,000.

THE VEHICLE SWITCHES GEARS TO NEURAL AND TURNS THE VEHICLE OFF. WHILE DRIVING ABOUT TO MAKE A LEFT HAND TURN THE VEHICLE STALLED TURNING THE CAR COMPLETELY OFF MAKING ME RESTART THE VEHICLE IN THIS FASHION: (STEP ON BREAK, SWITCH GEAR INTO PARK AND RESTART) LOTS OF ISSUES WITH TRANSMISSION SKIPPING. THIS HAPPENED AFTER I GOT IT FROM A DEALER ONLY BEEN THE OWNER FOR ABOUT A YEAR SEEMS LIKE VEHICLE KEEPS GETTING WORSE. *TR

SERVICE TRANSMISSION CODE P0934. SOMETIMES IT'LL RUN JUST FINE NO PROBLEMS. OTHER TIMES I HAVE TO START AND TURN IT OFF SEVERAL TIMES BEFORE THE TRANSMISSION WILL WORK PROPERLY. AFTER THIS STARTED HAPPENING THE INFO CENTER STARTED DISPLAYING SERVICE SHIFTER. NO ONE WILL DIAGNOSE THE ISSUE AND CHRYSLER WANTS TO REPLACE THE TRANSMISSION AT COST TO ME BECAUSE THEY DON'T WORK ON THEM, THEY REPLACE THEM. *TR

AFTER I LEASED MY CAR, I REALIZED LATER THAT THE CAR DOESN'T SQUIRT OUT WINDSHIELD FLUID. THE CAR WAS IN MOTION ON A WINTER NIGHT ON A CITY STREET. *TR

THE CAR STATES 'SERVICE SHIFTER' AND DOES NOT ALLOW YOU TO DO ANYTHING WITH THE CAR. IT LIGHTS EVERYTHING UP RED ON THE SHIFTER AND YOU CAN'T CLEAR 'SERVICE SHIFTER' OFF THE DASH. THIS HAPPENS WHILE THE CAR IS RUNNING AND YOU HAVE TO HOPE WHEN YOU PUT IT IN PARK AGAIN IT'LL GET YOU HOME SAFE. *TR

TRANSMISSION UNEXPECTEDLY SHIFTS INTO NEUTRAL WHILE DRIVING, I AM AFRAID THIS IS GOING TO CAUSE AN ACCIDENT. *TR

SERVICE SHIFTER LIGHT COMES ON AGAIN AFTER IT WAS WORKED ON PREVIOUSLY. *TR

GEAR SHIFT LIGHTS ARE ALL ON AT THE SAME TIME; P,R,N,D WHEN I START THE VEHICLE, DOESN'T MATTER WHAT SHIFT I AM IN, THEY ARE ALL ON AT THE SAME TIME UNTIL I TURN THE VEHICLE OFF. *TR

OIL WAS LEAKING, JEEP WAS TAKEN TO KLEYN AUTO, KLEYN AUTO TOLD ME THE OIL ASSEMBLY HAD TO BE REPLACED, DUE TO EXCESSIVE OIL LEAKING. A NEW OIL FILTER HOUSING WAS INSTALLED. THE COST OF THE REPAIR WAS $631.01

A CONTINUOUS PROBLEM EXISTS WITH THE TCM/PCM FOR OUR VEHICLE WHEREAS IT GIVES LITTLE TO NO WARNING THAT POWER IS FAILING AND STALLS OUT WHILE CAR IS IN MOTION; RUNS ROUGH; RPM INDICATOR SHOWS ACCELERATION WHEN IT'S BASICALLY GOING UNDER 25 MPH; LIST GOES ON. THREE WEEKS AGO, NEW STARTER PUT IN. TWO WEEKS AGO, CAR STARTED ACTING UP AGAIN. DROPPED OFF AT DODGE TO LOCATE PROBLEM. THIS IS THE THIRD TIME IN PAST YEAR VEHICLE HAS HAD SAME ISSUE. IN DEC '19, DODGE CLAIMS IT NEEDED UPDATES FOR THE TRANSMISSION. OKAY...RUN UPDATES...$500 LATER. VEHICLE HAS BEEN INTO DODGE DEALERSHIP SEVERAL TIMES SINCE CAR WAS PURCHASED, AND BOTH TCM (RECALL REPLACEMENT) AND PCM (LAST WEEK) HAVE BEEN REPLACED. WE INQUIRED ABOUT ANY FURTHER UPDATES NEEDING DONE AT THAT TIME..."NO, IT'S GOOD TO GO." UNFORTUNATELY, DURING THIS PCM REPAIR PROCESS, THEY INFORMED US THAT THE "BAD" PCM HAD ALSO DAMAGED THE STARTER (YES, THE BRAND NEW ONE) AND THE CAR BATTERY (NEW AS OF OCT 2019). THE PCM PARTS/REPAIR ALONE SUCKED $1300 OUT OF MY ACCOUNT. IT'S BEEN LESS THAN ONE WEEK SINCE WE FINALLY GOT THE VEHICLE BACK, AND WE ARE RIGHT BACK WHERE WE STARTED AS FAR AS PERFORMANCE, IE RUNNING ROUGH, DASHBOARD MESSAGES, LOSING POWER, STALLING OUT, ETC...AND THE NEW PCM WAS SUPPOSED TO HAVE BEEN THE PROBLEM. WHY ISN'T THERE ANYTHING THAT CAN BE DONE TO REMEDY THIS ISSUE? IT'S COSTING A SMALL FORTUNE JUST TRYING TO ENSURE IT'S EVEN SAFE TO DRIVE. OTHER DRIVERS TEND NOT TO BE VERY ALERT WHEN IT COMES TO APPROACHING A VEHICLE THAT IS GOING MUCH SLOWER THAN OTHER TRAFFIC; VERY SCARY WHEN OUR JEEP BEGINS TO FAIL IN TRAFFIC. THIS ISSUE PRESENTS SAFETY CONCERNS FOR MY KIDS DRIVING VEHICLE. THESE ARE COMMON, KNOWN ISSUES AMONG OTHER JEEP OWNERS AND I DON'T UNDERSTAND WHY THE CONSUMER IS RESPONSIBLE FOR UPKEEP/REPAIR ON A BAD AUTO ENGINEERING DESIGN, MUCH LESS DRIVING AN UNSAFE VEHICLE.

WHILE DRIVING THE "SERVICE PARK BREAK" ILLUMINATED ALONG WITH THE AN ILLUMINATED YELLOW/AMBER COLORED "BRAKE SYSTEM WARNING PARKING BRAKE" WARNING LIGHT AND BRAKE ON THE CENTER PANEL. INTERMITTENTLY A "4WD TEMPORARILY UNAVAILABLE" WILL COME ON AS WELL. I TOOK TO MY DEALER AND THEY SAID THERE IS WATER LEAKING AND HAS DAMAGED/CORRODED THE ELECTRONIC CONTROL MODULE AND IT NEEDS TO BE REPLACED AND ISN'T COVERED UNDER WARRANTY. ISN'T THIS PART OF A MANUFACTURER DEFECT?

TL* THE CONTACT OWNS A 2014 JEEP CHEROKEE. THE CONTACT STATED THAT WHILE THE VEHICLE WAS IN REVERSE, THE VEHICLE JERKED WITH AN ABNORMAL SOUND. THE VEHICLE WAS TURNED OFF AND BACK ON WITH THE TRANSMISSION WARNING LIGHT ILLUMINATED. THE CONTACT DROVE THE VEHICLE TO THE RESIDENCE IN FIRST GEAR AND PARKED THE VEHICLE OVERNIGHT. THE FOLLOWING DAY THE VEHICLE WAS STARTED AND OPERATED AS INTENDED. THE VEHICLE WAS TAKEN TO OUTER BANKS CHRYSLER DODGE (3000 N CROATAN HWY, KILL DEVIL HILLS, NC 27948, (252) 441-1146), WHERE IT WAS DIAGNOSED AND IT WAS DETERMINED THAT THE POWER TRAIN MODULE NEEDED TO BE REPROGRAMMED. THE VEHICLE WAS NOT REPAIRED. THE FAILURE RECURRED. THE CONTACT REFERENCED NHTSA CAMPAIGN NUMBER: 19V447000 (POWER TRAIN) AS A POSSIBLE SOLUTION HOWEVER, THE VIN WAS NOT INCLUDED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS APPROXIMATELY 90,000. THE VIN WAS NOT INCLUDED.

SERVICE SHIFTER CAME ON DASH, WON'T CLEAR. WOULDN'T COME OUT OF PARK ONE TIME

DRIVING IN THE FREEWAY AND HAVE AN ACCIDENT DUE TO THE MALFUNCTIONING FRONT COLLISION WARNING AND THE NOT WORKING SENSORS

SERVICE SHIFTER WARNING KEEPS COMING UP ON VEHICLE. CHRYSLER WANTS OVER $1000 TO REPLACE THE SHIFTER. I SEE ONLINE THERE ARE A TON OF THE EXACT SAME COMPLAINTS

VERY HARD SHIFTING IN LOWER GEARS. THE VEHICLE WILL LUNGES FORWARD AT TIMES WHEN DOWN SHIFTING AT LOWER SPEEDS WHEN SHIFTING FROM THIRD TO SECOND, SECOND TO FIRST. THE VEHICLE WILL ALSO HAVE VERY JERKY UP SHIFTS FROM TAKE OFF TO SECOND GEAR AND SOMETIMES FEELS A DELAY IN SHIFTING INTO GEAR CAUSING A REVVING SENSATION. WE HAVE TAKEN TO DEALERSHIP AT LEAST THREE TIMES AND ONLY SOFTWARE UPDATES HAVE BEEN DONE TO VEHICLE. WE WERE TOLD THE TRANSMISSION IS KNOWN FOR THAT AND IS 'AN ADAPTIVE TRANSMISSION THAT CHANGES TO THE DRIVER'. SOMETIMES THE CAR WILL NOT HAVE THE PROBLEM AT ALL. WE HAVE ALREADY SPENT HUNDREDS OF DOLLARS JUST FOR SOFTWARE UPDATES TO BE DONE BY DEALER AND LEFT THE CAR FOR A WEEK WHILE THE DEALER TALKED WITH JEEP ABOUT FINDING A SOLUTION OR REPLACING THE TRANSMISSION. AFTER ONE WEEK WE RECEIVED THE CAR BACK WHEN NOTHING HAD BEEN DONE TO REMEDY THE SITUATION. *TR

WHEN THE GAS PEDAL IS ACCELERATED THE ENGINE PUSHES BACK. SEEMS LIKE IT'S A TRANSMISSION PROBLEM. SERVICE SHIFTER LIGHT IS ON. LOUD ENGINE WHEN DRIVING. *TR

WHEN I FILL UP THE TANK IT IRKS AND SHUTS OFF. VERY SCARY AND DANGEROUS.

I HAVE HAD MY VEHICLE ALMOST TWO YEARS. WITHIN THE LAST FOUR MONTHS I BEGAN HAVING ISSUES WHEN I WOULD GO TO PUMP GAS. THE NOZZLE AT THE GAS STATION BEGAN TO SHUT OFF REPEATEDLY. IT ACTS AS IF THE VEHICLE IS FULL REGARDLESS OF HOW MUCH GAS IS IN THE TANK. I HAVE BEEN TO DIFFERENT GAS STATIONS AND TRIED DIFFERENT WAYS OF PUMPING MY GAS ALL WITH THE SAME PROBLEM. I HAVE TAKEN MY VEHICLE TO TWO MECHANICS NOW WHO HAVE IDENTIFIED THE PROBLEM TO BE THE FUEL TANK. I HAVE DONE RESEARCH AND FOUND A LOT OF FELLOW OWNERS OF 2014 JEEP CHEROKEE TRAILHAWKS TO ALSO HAVE THIS PROBLEM. I AM OUT OF MY MANUFACTURER'S WARRANTY AND THE EXTENDED COVERAGE I PURCHASED FOR THE VEHICLE COVERS EVERY ASPECT OF THE FUELING SYSTEM EXCEPT THE TANK. I FIND THAT TO BE QUITE ODD. IN FACT, THE COMPANY DOES NOT OFFER ANY TYPE OF COVERAGE THAT WOULD COVER THE FUEL TANK ITSELF. IT TAKES ME AROUND 20 MINUTES OR SO TO FILL MY GAS TANK AND THAT IS A MERE ESTIMATE BECAUSE THERE IS NO WAY OTHER THAN GUESSING AT THIS POINT TO KNOW WHEN THE TANK IS FULL. IS THIS SOMETHING JEEP OWNERS ARE GOING TO HAVE TO ENDURE OR WILL THERE BE A SOLUTION OFFERED? THANK YOU FOR YOUR TIME AND CONSIDERATION.

THE TRANSMISSION SLIPS, IT DISENGAGES AND PUTS THE CAR IN NEUTRAL. IT ALSO JERKS. THE CAR WAS IN TRAFFIC, HAD TO PULL OVER.

STOPPED AT A LIGHT. WHEN IT TURNED GREEN, I TOUCHED THE GAS AND THE CAR WOULDN'T SHIFT. IT WAS STUCK AND WOULD ONLY ACCELERATE VERY SLOWLY TO 10 MPH. I PULLED OVER AND TURNED MY ENGINE OFF THEN TURNED IT BACK ON AND IT WAS FINE. THREE DAYS LATER, I'M AT A RED LIGHT, STOPPED AND THEN ACCELERATED TO MAKE A RIGHT. AGAIN, IT WOULDN'T ACCELERATE PAST 10 MPH. TURNED THE CAR OFF AND WHEN IT CAME BACK ON, IT ACCELERATED WITH SOME HESITATION BUT DID REACH 40 MPH. HOWEVER, THE SERVICE TRANSMISSION LIGHT ILLUMINATED. IN ABOUT A MILE, IT STARTED TO HESITATE AGAIN AS IF IT WERE ABOUT TO CHOKE. MADE IT HOME WITH THE SERVICE TRANSMISSION LIGHT STILL ON. I ONLY HAVE 68K MILES AND DO CITY AND LOCAL ROAD TRIPS--NO SERIOUS OFF ROADING. TRANSMISSION SHOULDN'T GO UP THIS QUICKLY. LUCKILY, NOT MANY PEOPLE ON THE ROAD.

THE SHIFTER IS NOT INTUITIVE AND PROVIDES POOR TACTILE AND VISUAL FEEDBACK TO THE DRIVER, INCREASING THE POTENTIAL FOR UNINTENDED GEAR SELECTION.ALSO WHILE AT A STOP LIGHT THE VEHICLE REQUESTED ME TO PARK, AND WHEN RETURNED TO DRIVE THE VEHICLE DID NOT DRIVE, I HAD TO TURN THE CAR OFF AND BACK ON.

THE SHIFTER IS NOT INTUITIVE AND PROVIDES POOR TACTILE AND VISUAL FEEDBACK TO THE DRIVER, INCREASING THE POTENTIAL FOR UNINTENDED GEAR SELECTION.ALSO WHILE AT A STOP LIGHT THE VEHICLE REQUESTED ME TO PARK, AND WHEN RETURNED TO DRIVE THE VEHICLE DID NOT DRIVE, I HAD TO TURN THE CAR OFF AND BACK ON.

AFTER FILLING THE VEHICLE WITH GAS IT WILL HESITATE AND STALL OUT WHILE DRIVING. IT TELLS YOU TO PUT THE CAR IN PARK AND THEN YOU HAVE TO RE CRANK IT TO SHIFT BACK TO DRIVE. AFTER THE TANK IS ABOUT 3/4 FULL IT STOPS STALLING.

MY SERVICE SHIFTER KEEPS POPPING UP ON MY DASH IT LOCKS MY DASH AND WHEN MY CAR SHIFTS TO DIFFERENT GEARS IT LAGS

WENT TO MY DEALER BECAUSE THE KEPT TEXTING ME TO DO THIS RECALL. I WAS NOT HAVING ANY ISSUES WITH MY VEHICLE. WHILE THERE, SERVICE MANAGER TOLD ME MY CAR WAS THROWING A CODE SERVICE SHIFTER AND WAS LIKE THAT WHEN I CAME IN TODAY. I SAID THAT IT WASN'T LIKE THAT WHEN I CAME IN. HE TOLD ME IT WAS A SENSOR AND IT WOULD BE 700 PLUS DOLLARS TO FIX IT. AGAIN I TOLD HIM THERE WAS NOTHING WRONG WHEN I CAME IN AND I REFUSED THE REPAIR. I GOOGLED THIS ISSUE ON CARGUS AND SEEMS THE WHOLE JEEP COMMUNITY IS HAVING THE SAME ISSUE. WHEN THE CODE SERVICE SHIFTER COMES ON IT BLOCKED ALL THE DIGITAL READ OUT INCLUDING SPEEDOMETER SO YOU CAN'T SEE YOUR SPEED. I DON'T KNOW IF THIS IS REAL OR A BAD SITUATION AND WHAT THE CAR WILL DO, IF IT TRULY IS A SHIFTER MALFUNCTION. THIS MAKES IT VERY UNSAFE AND SCARY TO DRIVE.

I PURCHASED THE VEHICLE USED WITH MAYBE 60,000 MILES IN AUGUST 2018 AND WITHIN A FEW MONTHS OF THE PURCHASE, ON DECEMBER 24 2018, THE CAR JERKED THEN STALLED OUT WHILE I WAS DRIVING ON A NEIGHBORHOOD STREET. THE MESSAGE BOARD GAVE A TRANSMISSION ERROR AND SAID TO PUT THE CAR IN PARK AND RESTART. AFTER RESTARTING, THE VEHICLE DID NOT DRIVE WELL (HARD TO STEER, ACCELERATE). HAD IT TOWED TO THE DEALERSHIP, WHERE THEY DID SOME WORK ON THE TRANSMISSION. IN NOVEMBER 2019, JUST AFTER REFUELING, THE VEHICLE LOST POWER WHILE I WAS AT A BUSY TRAFFIC LIGHT DURING RUSH HOUR. I RESTARTED THE CAR AND IT DID NOT HAVE ANY ISSUE AFTER THAT. IN JANUARY 2020, I REFUELED MY CAR, DROVE MAYBE 10 MILES AND THE CAR STARTED LOSING POWER AGAIN AT A BUSY STOP LIGHT IN A LARGE HIGHWAY INTERSECTION. THIS TIME THE CAR JERKED, THEN I GOT THE SAME TRANSMISSION ERROR AS THE FIRST TIME. I TURNED THE CAR OFF THEN ON, AND I WAS ABLE TO LIMP TO MY JOB (SAME DIFFICULT STEERING AND ACCELERATION). TOOK IT TO THE DEALERSHIP WHERE THEY ADDRESSED A RECALL ISSUE (TRANSMISSION SOFTWARE) AND A CHECK ENGINE LIGHT (OIL PRESSURE SENSOR). IN MARCH 2020, JUST AFTER REFUELING THE VEHICLE, IT STARTED LOSING POWER AT A RED LIGHT. IT DIDN'T FULLY LOSE POWER BEFORE I MADE IT TO MY HOUSE AND HAD IT TOWED. NOW THAT I'VE MADE THE CONNECTION BETWEEN REFUELING AND POWER LOSS, THE DEALERSHIP HAS REALIZED THAT THERE IS A FAULTY VALVE OR SENSOR CAUSING GAS TO LEAK INTO PLACES IT SHOULDN'T. IT LOOKS LIKE IT'S COMMON ISSUE, AND IT'S HONESTLY VERY UNSAFE SINCE THE VEHICLE LOSES POWER AS YOU ARE DRIVING!!!

I WILL BE DRIVING DOWN THE ROAD AND THE SERVICE SHIFTER COMES ON AND THE ENGINE REVS UP.

TL* THE CONTACT OWNS A 2014 JEEP CHEROKEE. THE CONTACT STATED WHILE DRIVING AT VARIOUS SPEEDS AND ATTEMPTING TO MAKE A TURN THE STEERING WHEEL CEASED WITHOUT WARNING. THE VEHICLE WAS TURNED OFF AND BACK ON AND THE VEHICLE OPERATED AS INTENDED. THE VEHICLE WAS TAKEN TO LITHIA CHRYSLER DODGE JEEP RAM FIAT OF SANTA ROSA LOCATED AT (2727 DOWD DR, SANTA ROSA, CA 95407) TO BE DIAGNOSED. THE MECHANIC WAS UNABLE TO DUPLICATE THE FAILURE. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE BUT OFFERED NO ASSISTANCE. THE APPROXIMATE FAILURE MILEAGE WAS 29,000.*DT*DT CONSUMER STATED WHEN THE IGNITION IS TURNED OFF, VEHICLE IS STARTED THE STEERING PROBLEM GOES AWAY. PROBLEM HAS OCCURRED 5 TIMES.*JB*JB

CAR SHUT OFF AND WON'T COME BACK ON. DEALERSHIP REPLACE THE KEY IGNITION AND STILL NOT WORKING

WHILE DRIVING JEEP CHEROKEE LATITUDE I HAVE NOTICED THAT WITHIN FIRST 10 MINUTES OF DRIVING JEEP START GETTING FLICKERING LIGHTS AND THEN AFTER 5-10 SECONDS COMPLETELY SHUTS OFF. ABSOLUTELY OUT, I CANNOT EVEN PUT AN EMERGENCY LIGHTS ON WHEN IT STOPS TO INDICATE THAT I HAVE PROBLEM. AT FIRST I THOUGHT IT MIGHT BE AN OLD BATTERY BUT I HAVE REPLACED THE BATTERY FEW DAYS AGO AND THE PROBLEM STARTED AGAIN. THE WORST IS THAT WHILE IT HAPPENS, POWER STEERING AND EVERYTHING ELSE COMPLETELY SHUTS. THIS IS VERY DANGEROUS AS I CANNOT PULL ON THE SITE OR AS I SAID PUT EMERGENCY LIGHTS ON.. ONE DAY I HAVE DISCONNECTED THE BATTERY WHILE THE CAR STOPPED, FOR A MINUTE OR TWO. I GUESS THAT CUT POWER FROM THE JEEP'S COMPUTER AS WELL. AFTER TWO MINUTES OR SO WHEN I RECONNECTED THE BATTERY AGAIN, I WANTED TO START THE CAR. AFTER A FEW CRANKS I COULD START THE CAR. THE SITUATION I HAVE JUST DESCRIBED IS MAJOR SAFETY ISSUE. YET, WHEN I RUN RECALLS USING THE VIN # OF MY CAR I SEE NO RECALLS. I HAVE ALREADY CONTACTED THE JEEP DEALER ASKING WHAT COULD BE THE PROBLEM. THEY JUST TOLD ME THAT NO RECALL IS AVAILABLE. I WOULD LIKE TO DOCUMENT THIS FOR OTHERS TO BE AWARE OF THE PROBLEM AS WELL AS DOCUMENT IF THERE IS GOING MAJOR INCIDENTS.

DURING MY MOST RECENT VISIT THE VEHICLE RECEIVED RECALL UPDATES. A COUPLE DAYS AFTER THE STEREO SYSTEM FROZE AS I WAS DRIVING. I PULLED OVER TURNED CAR OFF THEN ON AND IT BEGAN WORKING AGAIN. SOON AFTER I REALIZED THE CAR HAS BEEN SLUGGISH TO START. CURRENTLY IT IS NOT STARTING AND I GET A BATTERY LOW VOLTAGE MESSAGE.

VECHICAL LOST SPEED, STALLED, NO POWER. WILL NOT EXCELL. ENGINE LIGHT AND ETC LIGHT ON. ON A CITY STREET IN MOTION. IT LOOSES STEERING AND WILL STALL ALSO. I REPLACED THE BATTERY.

ENGINE OIL COOLER DRIPPING OIL ONTO EXHAUST CREATING (POSSIBLE) FIRE HAZARD. THE LOCAL DEALER HAD THIS PART IN STOCK. I KNOW OTHER OWNERS OF 2014 CHEROKEES WHO HAVE EXPERIENCED THIS PROBLEM.

TL* THE CONTACT OWNS A 2014 JEEP CHEROKEE. THE CONTACT STATED THAT WHILE DRIVING AT VARIOUS SPEEDS IN 2ND AND 3RD GEAR, THE ENGINE REVVED UP AND THE VEHICLE SHUDDERED AND HESITATED. THE VEHICLE WAS TAKEN TO CROWN CHRYSLER DODGE LOCATED AT (2120 CHATMAN RD. CHATTANOOGA TN.) WHO DIAGNOSED THAT THE TRANSMISSION WAS DEFECTIVE AND NEED TO BE REPROGRAMMED. THE TRANSMISSION CONTROL MODULE WAS REPROGRAMMED HOWEVER, THE FAILURE RECURRED. ADDITIONALLY, AFTER REFUELING THE VEHICLE STALLED ON SEVERAL OCCASIONS. THE CAUSE OF THE FAILURE WAS NOT DETERMINED. UPON INSPECTION, IT WAS DISCOVERED THAT GEAR FLUID LEAKED FROM THE REAR DRIVER SIDE DIFFERENTIAL AXLE BEARINGS. THE CAUSE OF THE FAILURE WAS NOT DETERMINED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE, BUT NO ASSISTANCE WAS OFFERED. THE FAILURE MILEAGE WAS 30,000.

I WAS DRIVING MY CAR ON THE CITY STREET GOING TO THE GROCERY STORE AND IT WAS MAKING A WEIRD NOISE. THEN EVERY TIME I CAME OUT OF BRAKING IT WOULD SEIZE UP, JERK AND MAKE A GRINDING NOISE. I TOOK IT TO A TIRE PLUS SHOP BECAUSE I THOUGHT IT MIGHT BE THE BRAKES. THE MECHANIC PUT THE CAR ON A RACK AND SHOULD ME THAT THE TRANSFER CASE WAS CRACKED AND LEAKING FLUID. HE SAID THAT IF I DROVE ANY FURTHER I WOULD HAVE BEEN STRANDED.

THERE IS A NOISE WHEN THE WHEELS ARE TURNING, NOT WHEN AT A STOP. DEALER SAID IT IS THE BEARINGS IN THE DRIVE SHAFT. THE WHOLE DRIVE SHAFT HAS TO BE REPLACED, NOT JUST THE BEARINGS.

VEHICLE HAS INTERMITTENT ISSUE WHILE TRAVELING 70+ MILES AN HOUR ON THE FREEWAY TACHOMETER JUMPS UP AND DOWN AND VEHICLE DISPLAYS "SHIFT TO P THEN DESIRED GEAR" VEHICLE HAS NO ABILITY TO DRIVE, YOU MUST PULL OFF HIGHWAY WITHOUT ANY ABILITY TO USE GAS AND PUT CAR INTO PARK. ALSO DOES THIS AT INTERSECTIONS. I HAVE A VIDEO OF IT DOING IT AT THE INTERSECTION (CAN NOT VIDEO GOING DOWN HIGHWAY AS IT IS NOT SAFE). OPENED TWO CASES WITH CHRYSLER #[XXX] AND #[XXX]. VEHICLE HAS BEEN TO TWO DIFFERENT JEEP SERVICE DEALERS FOR OVER 15 DAYS AND NOT REPAIRED. VEHICLE IS GOING TO KILL SOMEONE WHEN IS DOES NOT HAVE THE ABILITY TO USE THE GAS WHEN IT DISPLAYS THIS ON THE SCREEN. CHRYSLER NEEDS TO HAVE SERVICE DEALER START REPLACING PARTS TO FIX THIS ISSUE. BOTH JEEP SERVICE DEALERS STATED THAT NO CODE CAME UP ON THEIR COMPUTER, THEREFORE THEY CAN NOT FIX. DEALERS IN QUESTION: AUTONATION IN ROSEVILLE, CA 916 781 8100 AND FOLSOM JEEP 916 520 1135. AUTONATION IN ROSEVILLE ALONG WITH CHRYSLER WERE PROVIDED THE VIDEO. AUTONATION IN ROSEVILLE WAS SPECIALLY TOLD TO CONTACT CHRYSLER TO WORK WITH A CHRYSLER TECHNICIAN TO FURTHER TROUBLESHOOT THE ISSUE, THEY SIMPLY SENT THE VIDEO AND TOLD ME THAT THERE IS NOTHING MORE THEY CAN DO. FILING THIS ISSUE AS A VEHICLE SAFETY COMPLAINT TO FIND RESOLVE BEFORE IT KILLS THE DRIVER AND/OR OTHERS ON THE HIGHWAY. ISSUE HAPPENS AS I HAVE STATED GOING DOWN THE HIGHWAY AT 70MPH AND AT STOPS AS WELL. I HAVE VIDEO OF IT WHILE AT AN INTERSECTION, BUT YOU WILL NOT ALLOW VIDEO UPLOADS. *DT ('PARTS OF THIS DOCUMENT HAVE BEEN REDACTED TO PROTECT PERSONALLY IDENTIFIABLE INFORMATION PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6).')*JB

MY CAR GOES INTO NEUTRAL ON IT'S ON WHILE GOING DOWN THE ROAD. I HAVE TOOK IT INTO DODGE 2 TIMES FOR THE PROBLEM BUT THEY HAVE YET TO FIX THE PROBLEM.

CAR STALLS WHILE DRIVING AND TURNING LEFT OR RIGHT SHORTKY AFTER STARTING! COULD BE ON HIGHWAY GOIM 55 AND JUST SHUTS DOWN CALLED DEALER BUT BECAUSE ITS NOT THROWING ANY PROBLEM CODES THEY CANT HELP

TRANSMISSION SHIFTS RANDOMLY STALLING OUT THE CAR WHILE DRIVING AT ALL SPEEDS HIGHWAY AND SIDE STREETS, , MUST STOP REMOVE KEY TO TRY TO RESTART AFTER SHIFTING INTO PARK

THE SERVICE SHIFTER LIGHT KEEPS COMING ON. I HAVE HAD THE SHIFTER BEZEL AND JUMPER HARNESS REPLACED AND 5 MONTHS LATER IT IS ON AGAIN. ALSO, THE CAR RANDOMLY DIES WHILE DRIVING, SEEMS TO BE A TRANSMISSION ISSUE. THESE ARE OF GREAT CONCERN AND UNSAFE. THERE IS NOT A RECALL FOR EITHER ISSUE BUT I HAVE READ MANY MANY COMPLAINTS REGARDING THE SAME ISSUES.

EVERY TIME GAS IS ADDED TO THE TANK THE JEEP STALLS OUT AT STOP LIGHTS. A MESSAGE APPEARS ABOUT PUTTING IT IN PARK AND THEN PICKING A GEAR. IT IS DANGEROUS AND SHOULD BE RECALLED AGAIN. THE HAPPENED ON A BUSY ROAD AT A MAJOR INTERSECTION AND AT EVERY STOP SIGN AND EVEN WHILE SLOWING TO MAKE A TURN.*DT *LN CONSUMER STATED MANUFACTURE HAS KNOWN ABOUT THE SUDDEN STALL ISSUE AT LEAST 2 YEARS BUT DID NOT NOTIFY THE OWNER AND RECALLED NUMEROUS TIMES.*JB *LN*JB

ON STARTUP OF MY VEHICLE, THE WIPERS START ON FULL SPEED WITHOUT ANY CONTROL. THE TURN SIGNAL INDICATORS DO NOT FUNCTION AND MY VEHICLE HAS ROUGH SHIFTING. LASTLY, THE RUNNING LIGHTS ON THE VEHICLE DO NOT FUNCTION WHEN THIS ERROR IS OCCURRING. THE ERROR THAT APPEARS IS "SHIFT TO P AND THEN DESIRED GEAR". SO I LITERALLY HAVE TO STOP MY VEHICLE (EVEN IF I AM ON THE HIGHWAY) SHIFT TO P AND THEN BACK TO D. THIS IS EXTREMELY DANGEROUS WHILE ON THE ROAD. THIS HAS HAPPENED MULTIPLE TIMES AND THE ONLY WAY TO STOP IS BY STOPPING THE VEHICLE AND DISCONNECTING THE BATTERY TO RESET THE SOFTWARE. I HAVE TAKEN IT TO THE DEALERSHIP AND THEY HAVE FLASHED THE SOFTWARE MULTIPLE TIMES, HOWEVER THE SAME ISSUE KEEPS OCCURRING. NOW I AM EXPERIENCING A "SERVICE SHIFTER" ERROR. THIS ERROR FLASHES ON THE INSTRUMENT CLUSTER WHEN DRIVING AND ALL OF THE SHIFTER LIGHTS ILLUMINATE RED. THIS ERROR HAPPENS SPORADICALLY AND SHOULD BE ADDRESSED AS NOT BEING ABLE TO USE TURN SIGNAL INDICATORS IS ALSO EXTREMELY HAZARDOUS AND DANGEROUS WHILE ON THE ROAD.

HATCHBACK WILL NOT OPEN AUTOMATICALLY WHEN PUSHING THE BUTTON(S) NOR WILL IT OPEN MANUALLY WEN STATIONARY AND IN PARK.

TL* THE CONTACT OWNS A 2014 JEEP CHEROKEE LIMITED. WHILE DRIVING 10-15 MPH, VEHICLE STARTED TO SHAKE AND THE VEHICLE SHIFTED INTO NEUTRAL INDEPENDENTLY WITHOUT WARNING AND LOST MOTIVE POWER. ADDITIONALLY, WHILE AT A LIGHT THE VEHICLE SHUDDERED VIOLENTLY AND STALLED. THE CONTACT WAS ABLE TO RESTART THE VEHICLE. THE VEHICLE WAS TAKEN TO JAKE SWEENEY CHRYSLER JEEP DODGE RAM LOCATED AT (85 W KEMPER RD, CINCINNATI, OH 45246, 513) 782-1000) BUT WAS NOT DIAGNOSED NOR REPAIRED. THE MANUFACTURER WAS NOT CONTACTED. THE FAILURE MILEAGE WAS 81,000. *BF*JB

WHILE DRIVING, THE VEHICLE SHIFTS VERY ROUGH. WHETHER ON THE INTERSTATE OR JUST DRIVING AROUND TOWN. IT ALSO IDLES VERY HIGH, AND USES A LOT OF EXCESS GAS. ALSO, WHEN I TURN THE VEHICLE ON THERE ARE TIMES THAT NOTHING WILL APPEAR ON THE LCD SCREEN, SO I AM UNABLE TO CONTROL ANYTHING IN THE CAR AS FAR AS ELECTRONICS, CLIMATE, RADIO, PHONE ETC. EVEN TURNING THE VEHICLE OFF AND THEN BACK ON DOES NOT WORK. EVENTUALLY IT JUST TURNS BACK ON, WHILE DRIVING. EVERY ONCE IN A WHILE A MESSAGE WILL COME ACROSS THE SCREEN STATING THERE IS SOMETHING WRONG WITH THE PHONE IN THE CAR AND TO CONTACT THE DEALER.

AFTER REFUELING THE VEHICLE, THE ENGINE STALLS OR SHUTS OFF WITHOUT WARNING. NO WARNING LIGHT OR CHECK ENGINE LIGHT COMES ON. I ALMOST CRASHED DUE TO LIMITED BRAKING AND LOSS OF POWER STEERING. THERE ARE HUNDREDS OF REPORTS OF THIS ISSUE WITH CHRYSLER PRODUCTS AFTER RESEARCHING IT. THERE NEED TO BE A RECALL.

FEBRUARY 18, 2020, WHILE DRIVING I-95 N, DOING THE SPEED LIMIT OF 70 MPH OUR VEHICLE LOST POWER STEERING. A WARNING LIGHT CAME ON, IT BEEPED, AND SIGNALED "SERVICE POWER STEERING". IMMEDIATELY OUR VEHICLE VIOLENTLY JOLTED. MY HUSBAND WAS ABLE TO MUSCLE THE CAR TO THE SIDE TO THE ROAD. WE SHUT THE CAR OFF, TURNED IT BACK ON AND REGAINED POWER STEERING. TALK ABOUT A SCARY EXPERIENCE, WE WOULD LOSE AND REGAIN POWER STEERING IN THE MIDDLE OF CURVES, ABRUPTLY JOLTING AND SHAKING THE STEERING WHEEL ALMOST CAUSING ACCIDENTS. WE MADE IT TO THE DEALER AND LEFT IT FOR DIAGNOSTIC. FEBRUARY 22,2020, WE LEFT THE DEALERSHIP HAVING OUR ISSUE "REPAIRED. $3700 DOLLARS LATER, WE FOUND OUT THAT OUR GEARBOX RACK AND PINION HAD GONE BAD CAUSING LOSS OF POWER STEERING AND NEEDED TO BE REPLACED. NOTE, THE CHEROKEE BARELY HAS 37K MILES ON IT! IN FEAR OF LOOSING POWER STEERING AGAIN WE SERVICED THE VEHICLE. THIS WAS 100% OUT OF POCKET EXPENSE AS CHRYSLER FIAT AS WELL AS THE JEEP DEALERSHIP DECLINED ANY RESPONSIBILITY. FEBRUARY 26,2020, JUST 4 DAYS AFTER HAVING THE VEHICLE "FIXED" WE LOST POWER STEERING. IT WAS OUR WORST NIGHTMARE ALL OF AGAIN. WE CALLED JEEP, AND WITH LACK OF CONCERN, THEY ADVISED US TO TAKE IT BACK TO SERVICE AS IT COULD NOW BE A DEFECTIVE PART INSTALLED IN THE VEHICLE. FEBRUARY 28, 2020, IS OUR SECOND SERVICE APPOINTMENT WITH JEEP, HOWEVER WE ARE AFRAID THIS IS A DEEPER ISSUE THAN MEETS THE EYE. WE NO LONGER FEEL SAFE AND FEAR FOR CATASTROPHIC INJURY FOR US AND OTHERS. WE FEAR FOR OTHERS THAT MIGHT POTENTIALLY HAVE THIS PROBLEM WITH THEIR CHEROKEES. FOR ANYONE THAT IS READING THIS, HAVE YOUR CAR LOOKED AT, YOU MIGHT NOT BE AS LUCKY AS WE WERE. GOD FORBID WE WERE ON A SWITCHBACK ROAD AND LOST POWER STEERING IN THE MIDDLE OF A SHARP TURN. WE WOULD HAVE GONE OFF THE SIDE OF THE MOUNTAIN. JEEP NEEDS TO ADDRESS THIS ISSUE BEFORE ANYONE GETS SERIOUSLY INURED.

NOTICED OIL DRIPPING SO TOOK JEEP (2014 JEEP CHEROKEE) IN TO LOOK TO SEE IF OIL FILTER WAS PUT ON CORRECTLY. MECHANIC SAID OIL EVERYWHERE, SHOWED ME POOL OF OIL SITTING UNDER FILTER ALL OVER ENGINE PARTS. HE DE-GREASED ENGINE AND FOUND THE OIL FILTER HOUSING WAS CRACKED AND NEEDED TO BE REPLACED. HAD I NOT NOTICED, ENGINE COULD HAVE HEATED UP AND CAUSED ENGINE FIRE! ONE JEEP BLOGS, MANY EPLE INDICATE SAME ISSUE WITH POOR PART. SHOULD NOT HAVE TO WORRY ABOUT HOUSING CRACKING EVEN ON 5 YEAR OLD CAR THAT WAS $35K.

CAR SHUTS OFF WHILE DRIVING. LEAVING ME STUCK IN MIDDLE OF ROAD AND WILL NOT TURN ON FOR PROLONGED PERIOD OF TIME.

TL* THE CONTACT OWNS A 2014 JEEP CHEROKEE. THE CONTACTED STATED WHILE DRIVING AT APPROXIMATELY 10 MPH, THE VEHICLE STALLED WITHOUT WARNING. AN ERRORS MESSAGE WAS DISPLAYED WHICH STATED TO SHIFT INTO PARK THEN SHIFT TO DESIRED GEAR. THE CONTACT WAS ABLE TO SAFELY PULL OVER AND ALLOW THE VEHICLE TO RESTART AFTER SEVERAL MINUTES. THE CONTACT STATED THE FOLLOWING DAY THE VEHICLE EXPERIENCED THE SAME FAILURES. GALEANA CHRYSLER JEEP KIA 180 GREYSTONE BLVD, COLUMBIA, SC 29210, (260)434-4800, WAS CONTACTED AND AN APPOINTMENT WAS SCHEDULED TO HAVE THE VEHICLE DIAGNOSED WHICH WAS STILL PENDING. THE VEHICLE WAS NOT REPAIRED. THE CONTACT REFERENCED NHTSA CAMPAIGN NUMBER: 19V447000 (POWER TRAIN) AS A POSSIBLE SOLUTION TO THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 74,000.

TL* THE CONTACT OWNS A 2014 JEEP CHEROKEE TRAILHAWK. THE CONTACT STATED THAT WHILE HIS DAUGHTER WAS DRIVING AT AN UNKNOWN SPEED, THE VEHICLE MADE AN ABNORMAL NOISE AND STALLED WITH AN UNKNOWN WARNING LIGHT ILLUMINATED. THE CONTACT'S DAUGHTER RESTARTED THE VEHICLE AFTER SEVERAL ATTEMPTS. THE VEHICLE WAS TOWED TO STIVERS CHRYSLER DODGE JEEP RAM (2209 COBBS FORD RD, PRATTVILLE, AL 36066) WHERE THE VEHICLE WAS DIAGNOSED WITH TRANSMISSION FAILURE. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 83,000.

WHEN I ACCELERATE ON THE STREET THE CAR JERKS AND VIBRATES ALSO WHEN I BRAKE IT JERKS AND VIBRATES.

TL* THE CONTACT CALLED ON BEHALF OF HIS WIFE WHO OWNS A 2014 JEEP CHEROKEE. THE CONTACT STATED THAT AFTER REFUELING THE VEHICLE AND DRIVING AT VARIOUS SPEEDS, THE VEHICLE STALLED WITH SEVERAL WARNING LIGHTS ILLUMINATED. THE VEHICLE WAS RESTARTED AND PERFORMED AS INTENDED. THE CONTACT ALSO STATED THAT DURING INCLEMENT WEATHER, WATER ENTERED THE VEHICLE FROM AN UNKNOWN AREA. TOMBALL DODGE CHRYSLER JEEP RAM 23777 TX-249, TOMBALL, TX 77375 (281) 547-6945) WAS CONTACTED AND INFORMED OF THE FAILURE HOWEVER, THE VEHICLE WAS NOT DIAGNOSED NOR REPAIRED. THE MANUFACTURER WAS INFORMED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 55,000.