2014 Jeep Grand Cherokee SUV 4WD Early Release

PASSENGER HEAD RESTRAINT HEADREST DEPLOYS WITHOUT COLLISION. WHILE PARKED IN DRIVEWAY OVERNIGHT, (POPPED OPEN AND FORWARD). DEALERSHIP FOUND NO FAULTS

The contact owns a 2014 Jeep Grand Cherokee. The contact stated that while operating the vehicle, there was a ticking noise coming from the engine compartment. Recently while driving the engine started to sputter and the vehicle would not accelerate above 25 MPH with a loud ticking noise coming from the engine. The vehicle was towed to the local dealer who was unable to determine the cause of the failure. The mechanic indicated that the engine needed to be disassembled to further diagnose the cause of the failure. The manufacturer was notified of the failure, but no assistance was offered. The failure mileage was 70,000.

The contact owns a 2014 Jeep Grand Cherokee. The contact stated that the vehicle was operated by diesel fuel. The contact stated while merging onto the highway the accelerator pedal was depressed however, the vehicle failed to increase to 75 MPH. The contact stated that the ECS warning light was illuminated. The contact stated that he was able to continue to drive to the residence. The contact reviewed his service record and found out that his spouse had taken the vehicle to the dealer prior for the same failure. The paperwork stated they were unable to duplicate the failure. No repairs were completed. The contact stated that he was awaiting an appointment with the dealer. The manufacturer was not made aware of the failure. The failure mileage was 57,000.

Tuesday November 18 2021 during driving on freeway around 3 PM,dashboard suddenly turned off,all information on cluster disappeared and vehicle seems to stalled for a few seconds,after everything came back to normal. It repeated three times in next 10 minutes of driving.Next day November 19 2021 vehicle stalled during driving on parking lot. There is no check engine light or any other messages on dashboard. Tried to start it with no luck.Starter is spinning, but engine is not firing.Vehicle has new batterie. Last month I finally got vehicle from local Chrysler authorized dealer repair shop Vehicle been there for repair work since July 8 2021 for exact same problem. Vehicle stalled on highway at speed 35 mph,and after been towed for repair to Motorworld Dodge Chrysler in Wilkes-Barre, Pennsylvania.After 2.5 month of repair, I was told( and it shown in paper work),that vehicle had all fuel pumps replaced, new fuel lines,new fuel rails, new jets,filters etc.been installed.After repair I did not even make 1000 miles.I would like to investigate this situation,because it has safety issues Tried to talk about it with service manager at dealership but looks like they are not interested to do it,and don't really want to take responsibility for performed work.

While driving on the freeway at normal speed limit the vehicle has on 2 separate occasions gone into neutral without the driver touching anything. we have taken the vehicle in twice to dealership who have tried to replicate the symptom. They have kept and driven car on multiple occasions with no success . They tell us they cannot fix the problem without a code if they cannot find it. i have called jeep customer service multiple times and they filed a case number but refuse to get back to me when i leave messages. Jeep Cherokee model 2014 had 81000 recalls for a transmission software issue but not the Grand Cherokee model. This vehicle is clearly very dangerous to drive and my son who was driving nearly had a very serious accident when this happened. What am i to do. i cannot let anyone drive this vehicle . Jeep are not interested in helping the dealership get to the bottom of this issue. i cannot sell the vehicle knowing there is a critical issue with the safety of the vehicle and if someone buys it and gets hurt or killed i probably have a liability. The dealership keeps trying to find it but it may not happen again for weeks or months, like looking for a needle in a haystack. case number with Jeep is 81105546 Please help i am at a loss what to do. We have not used the vehicle since the last incident

Deployed head rest while vehicle was in parked and engine was off.

My vehicle has the very well known problem for delamination of the dashboard. My airbag light has flickered on the dash a few times and dealership says that this is a big safety concern. It looks like it may be putting tension on the passenger side airbag creating risk of early deployment or failure to deploy in an accident. It already cracked my defroster vent.

While driving my vehicle on an interstate, I felt something hit the back of my head against my hairclip. Once stopped at a light, I tried to adjust my power seat thinking that it had somehow readjusted itself (I have been waiting over 6 months for a new PCM and lots of little power gremlins have shown up with the engine and other systems). When that did not help the issue, I reached to my headrest to see if I could adjust it when I realized that it had popped open. There was no incident/accident to cause this.

The contact owns a 2014 Jeep Grand Cherokee. The contact stated that the driver’s side headlight had become defective while in operation. The contact took the vehicle to a dealer where he had both headlights replaced. After the repair, the new headlights were not adjusted to the proper calibration and the headlight would only illuminate on the side of each headlight and not forward as needed. The vehicle was taken back to the dealer on numerous occasions and was informed that the new headlights could only illuminate vertically and not horizontally as needed. The contact then called Larry H. Miller Chrysler Jeep Dodge Ram Riverdale (1481 W Riverdale Rd, Riverdale, UT 84405) to schedule an appointment to attempt to correct the failure. The manufacturer had yet to be notified of the failure. The vehicle had yet to be repaired. The failure mileage was approximately 86,000.

The driver's side headrest exploded forward when no one was in it. 10/12/21 the Jeep was taken to the Buffalo airport. Early Afternoon, 10/13/21 it was picked up. When the car was picked up, it was found with the headrest exploded. After close inspection of the car, no damage was found to indicate a collision had happened. The safety of others is an issue because it inhibits the driver from properly seeing the road after it exploded. The problem is being solved by our own mechanic. No inspection has been made by any authorities or insurance reps. No warning lights, messages or symptoms were observed before the headrest exploded. You can see pictures attached.

A complete loss of all electrical and engine power simultaneously, on the freeway during a rainstorm without any warning. All systems including power steering, tail lights, door locks, a completely dark instrument panel, engine stopped running. I feared for my life, it’s very scary, it happened with no warning on a freeway during a rain storm!

My Passenger side headrest broke while sitting in the jeep. No one even touched it. Air bag did not deploy yet.

I was driving to and my car began shaking and would not let me go over 10 miles per hour. I was towed in to the dealership and was told that my pcm and tcm wasn't functional.

The engine oil and filter was recently changed and a few days later oil is now leaking down the engine bay onto the exhaust and onto the skid plates. The correct torque was used and oil filter seal as well as the drain plug are dry. The canister housing has either cracked or seals have failed on that part. It is a known issue with an upgraded part available from FCA. I did not notice it until arriving home after a 20 mile drive and oil was everywhere. this could have caused a fire as there was no warning and no expectation of a leak. Opened a case with FCA to report that this part has failed on my vehicle. Case #80756602

The contact 2014 Jeep Grand Cherokee. The contact had received notification of NHTSA Campaign Number: 20V699000 (Engine and Engine Cooling) and the vehicle was taken to the local dealer for the recall repair. The vehicle was repaired. After several months, the contact stated while driving at an undisclosed speed and approaching a stop sign, the contact saw in the rearview mirror that there was steam coming from underneath the rear of the vehicle. The contact kept driving and the vehicle became overheated and stalled. The contact parked the vehicle at a parking lot and added water to the coolant reservoir. The vehicle was taken to an independent mechanic to be diagnosed. The contact was informed that the EGR valve was cracked. The contact took the vehicle back to the local dealer however, the vehicle was not repaired. The manufacture was made aware of the failure. The failure mileage was approximately 151,000.

Was pulling a trailer and vehicle overheated and caused radiator to leak. Dealer states exhaust fumes were present in coolant overflow tank and states engine needs to be replaced, but refuses to believe this is caused by an EGR Cooler that is under recall

Shifter service, Power steering yes available for inspection. Power steering went out, lights on dash board flashed and beeped and then would go black. Jeep diagnosed my jeep. No warning and happened about 2 weeks ago and has continued consistanly

The contact owns a 2014 Jeep Grand Cherokee. The contact stated that while traveling at highway speeds, the vehicle would stall and jerk upon the depression of the accelerator as the FCM and check engine warning lights would illuminate the instrument. The contact stated that he would be forced to pull over and restart the vehicle to resume normal driving. The contact also stated that while at a stop, the vehicle stalled as he depresses the accelerator to the floorboard. Due to the failure, another vehicle rear-ended him at a low rate of speed. The air bags did not deploy upon impact. No injuries were reported and a police report was not filed. The vehicle was able to drive away from the scene; however, the vehicle had sustained rear-end damage. The dealer was notified of the failure and was informed to bring in the vehicle for an inspection. The manufacturer had yet to be notified of the failure. The vehicle had yet to be repaired. The failure mileage was approximately 60,000.

Driver head restraint for 2014 Jeep Grand Cherokee deployed while sitting at the airport between July 13, 2021 and July 18th 2021. Car was not in motion. Took car to Jeep dealership for inspection and replacement. It was determined by the dealership "Internal latch will not reset and hold properly". Head restraint was replaced with a new one. Mileage was 89,883. No warning messages or symptoms. Dealership stated they could not replace the passenger head restraint until it also "fails".

The front passenger side seatbelt would not tighten around occupant when pulled from the rest position. When we tried to get it to retract it wouldn't. There seems to be a number of these incidents reported for the same vehicle. This presents a serious safety issue and with only 45K miles on the vehicle this should justify an investigation.

Upon performing a quick brake to avoid hitting a dog that ran into my neighborhood street the headrest on the passenger seat sprang out forward and will not reset into place even after pulling it back. It springs back out forward.

Purchased vehicle in 2014 and from the start Vehicle occasionally fails to increase speed when acceleration is increased. Under 30000 miles vehicle lost power moving at very low speed. Problem diagnosed at Arrigo Sawgrass as Powertrain Control Module failure. It is a risk if vehicle not responding to increased speed when needed. My research indicates that thousands of 2014 Jeep Grand Cherokees in an Australian Batch were recalled for Powertrain Control Module Fault and the failure of my vehicle under 30000 miles seems to match with these recalls and should be carefully looked at for possible recall as well

The contact owns a 2014 Jeep Grand Cherokee. The contact stated that while the vehicle was stationary, the vehicle stalled without warning. The contact stated that the check engine warning lights were illuminated. The vehicle was towed to a local dealer and it was diagnosed with needing the PCM replaced. The vehicle was not repaired. The manufacturer was informed of the failure and informed the contact that they would cover a portion of the repair cost. The failure mileage was approximately 29,000.

Our son, 18 years old, driving our 2014 Jeep Cherokee Limited had a rollover accident and ZERO air bags deployed. The State Patrol, Tow personal and owner of the tow yard is questioning why the air bags did not deploy. This accident was at 1030ish on 9/17/2021. The car rolled over and landed on its top. The vehicle is a total loss. Our auto insurance is involved in this loss. Open claim. I called Jeep Customer Support and they have a case open on this. I feel lost over this issue. Why did the air bags not deploy? Please help me find answers. Our son busted the side door out and was able to exit the vehicle. I have pictures ect if needed. I am not 100% of the miles .. I know over the 100,000. Please rush this issue due to total loss of vehicle. Auto Owners Insurance Claim # 300-0512471-2021 Crash Report # 71-0931-71 Ross County OHio Ohio State Patrol Jeep Case # 80586211

driver seat heard rest deployed and cannot be reset. this almost caused a serious accident

Sitting in the driver seat parked. The active headrest suddenly deployed . No collision detetected and the latch is still holding the release pin in place, no chassis codes showing deployment. Upon furthur investigation the plastic brackets holding the pin on either side seemed to have broken as if the plastic had aged or was under to much stress. Thankfully i was leaning forward enough that it barely hit the back of my head and the cushioning absorbed much of the impact pressure.

I was merging onto the highway from an on-ramp and the vehicle stuttered a d stalled. The jeep dealership diagnosed the issue and said it was a bad computer controller 5-10 days for part to arrive then 2 days later I was informed the computer controller wasn’t the problem. Now they think it’s the fuel pump. After searching the symptoms I found a recall for 2014-2016 Jeep’s for loss in the magnetic coating on the tone wheel resulting in possible engine stall. 2014-2016 Jeep’s manufactured between June 9 2014 and March 29 2016. Still waiting for a fix. I was stuck on the side of the highway with my 9 year old daughter for 5 hours! Safety issue!

The contact owns a 2014 Jeep Grand Cherokee. The contact stated while driving approximately 2 MPH, there was a knocking sound coming from the vehicle. The contact stated there was no warning light illuminated. The vehicle was taken to an independent mechanic where it was diagnosed with needing a new transfer case. The vehicle was not repaired. The manufacturer was not informed of the failure. The failure mileage was approximately 121,000. The VIN was not available.

In 2018, my 2014 Chrysler/Jeep Grand Cherokee dashboard material had started to dislodge from the dash. I reached out to Jeep and they denied anything was wrong with the dash on their end and it was my fault for improper care of the car. I found this to be in contrast with research online of a large amount of complaints for the same model as mine suffering the same dashboard glue issues. In December of 2019, I received a notice from Jeep that they would be replacing the dashboard so in January of 2020 I dropped my car off at the local dealership, Joey Accardi. After not hearing from them, I sent an email on February 12, 2020 requesting an update. They advised they submitted a request for approval of the replacement to Jeep and were waiting to hear back. I picked up my vehicle as they could not provide a replacement timeline. After waiting several months I reached out to Jeep customer care Reference #75788102 and they advised they attempted to reach out to the dealership for an update with no response. After getting a response several days later they advised it was ordered and should arrive shortly. After waiting to hear back through the rest of 2020, I reached out again in February of 2021 to Jeep customer care Reference #78420942 and they "escalated" my issue to someone who called the dealership and was told it would arrive in May of 2021. They closed my case on February 5th without any further help or confirmation of receipt of part. I reached out again today, September 9th and received no help or any indication of replacement timeline. It has now been 3 years since I brought this to Jeeps attention and 22 months since they authorized replacement. My concern now is the dashboard material has dislodged two of my AC vents and has folded over where my airbag would deploy potentially causing harm or failure if the airbag were to attempt to deploy. This is clearly an issue with this year and model Jeep and they aren't remedying it potentially putting people in danger.

The headrest deployed for absolutely no reason. The car was parked and unoccupied. Upon entering the vehicle we immediately noticed the headrest was popped out. I'm thankful I wasn't driving at the time!

The contact owns a 2014 Jeep Grand Cherokee. The contact stated while operating the vehicle, the power steering malfunctioned, and the steering wheel became difficult to turn in either direction. The cause of the failure was not determined. The local dealer and manufacturer were notified of the failure. The VIN was not available. The approximate failure mileage was 80,000

The contact owns a 2014 Jeep Grand Cherokee. The contact stated that while driving approximately 35 mph when the vehicle's driver seat headrest suddenly deployed. The contact had spoken to the dealer however the appointment for the repair had not occurred as of yet. The contact stated the driver received neck injuries however no medical attention was needed. The manufacturer was made aware of the failure and confirmed that there were no recalls on the vehicle. A case was opened regarding the matter. The approximate failure mileage was 147,000. Case number is [XXX]. INFORMATION Redacted PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6).”

The passenger side headrest restraint clips seem to have broken or deployed spontaneously. The vehicle has not been in an accident and the headrest is rarely adjusted/used.

Front passenger active headrestraint defective. Headrest activated erroneously when plastic brackets holding steel bar broke. This caused the headrest to forcefully extend/deploy forward. Driver side headrest was not affected. Steel bar remained captured in claw which would have released steel bar if vehicle should be rear ended thus causing active headrestraint to engage (note: vehicle was not hit in this case). Should this occur with passenger in seat or to driver side while vehicle in motion it can cause an accident or injury to seat occupant.

The contact owns a 2014 Jeep Grand Cherokee. The contact received a recall notification for NHTSA Campaign Number: 20V699000 (Engine and Engine Cooling). The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was notified of the issue. The part was not available for the recall repair. The contact had not experienced a failure. Parts distribution disconnect.

HID headlight bulbs were replaced by dealer. Upon return of the vehicle I tested the light pattern at night on an unlit road and the results were not stellar. There are 2 noticeable dark areas on the roadway imparting vision and clarity of the roadway. Returned to dealer and let them drive the car at night. They told me that there are two dark areas in the light pattern and that they are caused by “burns” on the inside of both headlight lens. I was informed that they need replacement to the tune of $1300.00 each. The service manger informed me that he could try to disassemble the headlight housing and “polish” the lens with no promise of success. The area of the lens causing the distortion is directly in front of the projector portion of the housing. To me it appears to be a design or material selection issue. Also interesting is that the areas of distortion look differently in each lens, the passenger side is cloudy, whereas the driver’s is granular. Pictures are difficult to take but my best effort are included.

I have received notices about Recall W79/NHTSA 20V-699 "Important Safety Recall". I went to my local dealer and they told me the parts are not available. They said they would put me on a waiting list, but that I'm number 162 on the list and they are currently working a number from November of 2019. I called FCA to complain. They directed me to another dealer in the area. That dealer made an appointment and then canceled it due to no parts availability and said they'd put me "on the waiting list". They gave no time frame. I just received another notice urging me to get this urgent safety recall fixed. My take is that FCA is dragging their feet in hopes that the longer they delay, the less repairs they will have to do.

May 3,2021 while driving on Route 93 south I drove over a rough patch on the road as soon as I felt the bump in the road I heard a very loud pop. I pulled into a gas station and inspected my car that's when I discovered the passenger headrest deployed, fortunatley I was alone at the time. No one was hurt.

While driving the drivers side headrest blew forward causing my head to violently push forward, contacted a dealership but no response as of yet.

The driver headrest popped open when stopped at a red light. No accident. Just happened spontaneously.

The contact owns a 2014 Jeep grand Cherokee. The contact stated that the dashboard was coming apart which could hinder the deployment of the air bag in the event of a crash. The vehicle was diagnosed but not repaired. The manufacturer was not informed of the failure. The failure mileage was approximately 80,000.

I was driving on a busy street in San Marcos. When my Dash board lit up and all the sudden the electronics stop working to include my speedometer.

Happy Wednesday: Issue 11427346 THATS MY ISSUE TOO. This is occurring with my vehicle with many others. I found out today Power Steering Fluid ran out and was empty but no leak is detected. It is the Steering rack where the fluid is going so it is undetected which can cause gears to lock up and crash since owners do not detect a leak and do not know where it is going. I got an oil change and they told me it was almost empty buy inches and to get parked ASAP until it was filed and that there is an issue. Miracle DODGE/Jeep in Gallatin, TN said there must be an issue when we went to buy the power steering fluid at a dealership since the Jeep only takes MOPAR Hydraulic fluid at 22.00 a quart. They are aware there is some issue if the fluid is empty but no leak detected by me or anyone else looking for one. This is a issue with crash potential. It could have killed me if i ran out 100% and my gears locked up. My time is spent taking my cancer stricken mother to the Drs office and had II not got an oil change? I would never know and my gears would have locked up. Many have reported. Why is this not a recall since the Steering rack being replaced is a $2000.00 cost to fix. I have 68, 500 miles on my Jeep 2014 GC Limited with low miles?. This is unheard of. First, the faulty Engine Oil sensor $450.00 to fix, then the faulty seat belt clip breaking which was covered by you all and fixed..Now? The Power steering rack eating up the Power steering fluid and leaking onto brake boots which mine look rusted so that would explain that but unseen by the driver? HELP me and others who have reported this since 2020. Make it a RECALL ASAP. Nobody has $2000 to $3000 to fix faulty issues with these Jeeps. Please HELP!. My stress levels are at an all time high from this newest issues with my Jeep. I am not sure how much more I can handle with these faulty issues. I feel like we all need to do a class action lawsuit. Thank goodness for my Oil change.

Leather separating from dash board. Causing distraction while driving also bubbles interfere with low light sensor on dash.

UNKNOWN I was parked when out of no where i heard a poping noise and i lucky no to have my head on the head rest at the moment of it popping , till when i tried putting my head on it i felt something off and thats when i saw that the head rest poped . I was not in a crash i didnt not hit anyone or was hit by anyone as well just happened on its own .

Passenger headrest popped open randomly while driving. Inspection is available upon request. My understanding is that this only occurs if a collision is detected. However no collision occured. No one was injured however had my wife been sitting there she could have easily been injured. The headrest could have smacked the back of her head. No warning lamps indicated anything wrong no warning occured before the deployment of the headrest. This seems to be an ongoing problem amongst jeep grand Cherokee owners.

Jeep Grand Cherokee power steering leak! We’re having the same problem that other Jeep owners are having, the steering rack leaks on the 2014 Jeep Grand Cherokee Overland. The leak was discovered through regular maintenance check in 2018. We filled the reservoir with new fluid, it was fine for the entire year. It wasn’t until July 2021 that we discovered that fluid was leaking from the Steering Rack and Pinion and spraying fluid on to the engine. It got so bad that we had to fill the reservoir daily! It appears that Jeep knew about this problem since 2012 but failed to do anything about it. https://www.carproblemzoo.com/jeep/grandcherokee/steering-rack-and-pinion-problems.php https://www.jeepgarage.org/threads/leaking-power-steering-rack-and-pinion-boots.73596/ This Jeep only has 55,000 miles. My wife uses it locally and it’s never driven more than 100 miles a month and it has never been driven off road. This is appalling that it suffers from this kind failure so early in the Jeeps life. When I confronted the Jeep/Chrysler company with this issue, there only response was “it’s outside the warranty timeline”. The rep name was Sade and she was rude! This Jeep was garaged kept throughout it’s life. We’ve maintained this vehicle in immaculate condition, so much so that it STILL HAS THE NEW CAR SMELL!!! Very disappointed in Jeep. They used to be very reliable until they were bought out by FIAT, Go figure!

Steering rack and Pinion failure due to leaking fluid. Dealer will not cover cost. This shouldn't happen to a 2014 Jeep Grand Cherokee with only 62k. Please investigate and place a recall for this design error. Very dangerous for all drivers and conditions. I am afraid to drive this car now. I am currently driving another car.

2014 Jeep Grand Cherokee the radio stop responding, won't allow to be turned off, won't allow to lower the volume, vehicle has to be turn on for 5 minutes and turn back on, then radio will start working normal again. It has happen to me in multiple ocaccions while listening to music via bluetooth from my phone.

While driving, I heard a loud explosion, and my head/ neck jerked forward to the steering wheel. I immediately thought someone hit me from the back. My daughter in the passenger seat shouted, “Are you Ok?” She told me that the back head rest exploded. I was shaking and tears filled my eyes as I pulled over to the side of the road. The driver’s headrest deployed for NO reason! I was so lucky that this did not cause a major accident! That evening (and for the next 4-5 days), I had a headache and lower neck pain. Today, it still feels sore. Even though the dealer fixed it, the salesmanager could not confirm if the new head restraint had the same faulty parts inside. My daughter is 15 1/2…She is scared to death of learning to drive in my Jeep. She witnessed the restraint deploying, and doesn’t want that to happen to her. Me either! I have been a Jeep owner for 22 years. Sad to say that I might not be much longer :-/,

Vehicle is downshifting automatically. Burning smell, squeaking/ whistling sound coming from under the hood. Smoking from under the hood tone to time. Car stalling on take off.

On the drivers side, the plastic guide that guides the seat belt into the pillar and down to the retraction unit, is cracked and is pinching the seat belt, not allowing the seat belt to properly retract.

Driver’s Car seat headrest pop out while running almost causing an accident.

Driver side seatbelt won't retract. There seems to be a broken piece of plastic on the top piece.

Engine stopped working suddenly while driving. Pulled to side of road,tried to start it with no luck.Starter working, cranking but engine is not firing. No warning messages,no check engine lights,only changed message on cluster Before it showed "press brake then press button to start engine" now it shows "press clutch ... to start engine".3 weeks back visited dealership(MotorWorld in Wilkes-Barre,PA) to fix last recall.After 2 days spent at dealership,nothing happened, recall was not completed.Accident happened 7/7/21, next day vehicle was towed to dealership, set for diagnostic for Friday July 9,2021,and now it is sitting there for 10 days,with no information what exactly happened to vehicle

The air ride suspension says it's stuck in off-road 2 but is visibly stuck in the lowest setting. When driving it is very bumpy, almost worse than offroading. I do t think our safety is at risk. The problem has not been looked at by any professionals or independent dealers. It has not been inspected. We can't remember the exact time we noticed the message, but roughly around December 2020- January 2021. It is not a light it is a message that pops up a handful of times while driving.

Randomly my grand Cherokee overland 4wd stared spraying oil all over the rear of the vehicle. Took it to jeep and they said the rear deferential was shot and that the hose had melted off due to over heating. The vehicle never once displayed any indication of any failure or overheating. When I asked how could there not be any warning lights I was told it just happens. After researching this issue I discovered it's a very common problem. My concern is the vehicle could have easily locked up and caused the vehicle to flip or cause an accident with no warning.

The active head restraint on the passenger side deployed on its own with no outside influence

My jeep has developed the 3.6L Penastar tick. I noticed FCA extended the warranties for vehicles equipped with the 3.6L Penastar V6 but for my model they stopped in 2013. How can I get my year added to that warranty since it developed the same problems as the previous years. We had our jeep at a local dealer in Wasilla Ak for a tune up before our long trip and he didn't mention anything to us even though the tick was noticeable. I then had my vehicle state safety inspection completed (Texas) in 1st week of June and the mechanic told me about it and after some research, my jeep has the same tick coming from the engine.

The headrest on my 2014 jeep grand cherokee deployed on its own while driving. The headrest is pushed so forward that i am unable to drive my car safely.

The drivers side seat belt will no longer retract making it not useable. It appears that the D-ring is cracked preventing the seat belt from working properly, Appears that there are several other NHTSA incidents similar to this one and have been under investigation.

Passenger side front seat seat belt fail to retract once extended, resulting in excess seat belt material across the body, and thus possibility of a delayed or insufficient tensioner reaction in an event. After taking to a local service shop, the problem is with the upper plastic guide pinching the belt. This is a huge safety issue since there can be slack in the belt for the front passenger. Also, the upper plastic guide on the driver side front seat belt has a fracture.

BAD LEFT SIDE HEAD STANDARD CHRYSLER PROBLEM - 3.6 - v-6

My vehicle was in park and unable to start, all of the lights and indicators worked as expected but it the message on the dashboard said to continue in Drive. I was unable to start the vehicle or unlock the doors. The vehicle was towed to the dealership and they said that I need to replace the automatic transmission control module. This is the same component that has failed in countless Jeep Grand Cherokees yet there has not been a recall for my specific model.

While driving with my husband and me sitting in the passenger seat the passenger head rest deployed hitting me in the back of my head

I was preparing to stop at a stop sign when I heard a pop/burst. It was startling. I thought some glass or something broke but couldn’t see where. I looked over and I noticed my car seat headrest was open. Thank God no one was sitting there. And no one has for months now. So I’m unsure why it would have done that.

The headrest of the passenger seat popped out (like an explosion). I understand there are several investigations and was wondering if this is something that the company will replace for free?

I was driving and the drivers seat headrest popped out

The active head restraint on the passenger on the passenger side deployed without any collision. We came out one morning to just find this popped open and it will not reset. It has to go to the dealer for repair (scheduled 6/23) but could have caused serious injury if it deployed while someone was sitting in the seat.

Large oil leak, could have gone on fire or seized the engine. Turns out the oil filter housing assemble was cracked which seems quite common in this make, mode and year.

Passenger headrest deployed without accident and struck passenger in the back of the head with a great deal of force.

Driver’s side active head restraint deployed while vehicle was parked in driveway over night.

While driving the headrest deployed and hit me in back of head.

Emergency Light stating "Service Electronic Throttle Control " that caused Engine Light to come on. These Electronic warnings cause vehicle to go limp and unable to drive or move causing severe danger on the road when vehicle just shuts down. It is a software issue and requires software flush and update, this issue is so common, dealership knew what i was going to say before I even said it. Recall needed to prevent a wreck and fix before issue shuts down vehicle, and should be recalled to prevent owner's financial repair for a software glitch needing updated by car maker.

The vehicle reported a low battery followed by numerous other warnings in sequence and then within a few seconds stalled and would not restart. Upon taking the vehicle to the garage, the alternator (and consequently battery) needed to be replaced. Reading other Jeep Grand Cherokee recalls, to me the indecent sounds exactly like the NHTSA Campaign ID: 14V634000 - where ''the alternator fails and the vehicle may stall'. (Manufacturer Campaign Number: T36)

The contact owns a 2014 Jeep Grand Cherokee. The contact received notification of NHTSA campaign number: 20V699000 (Engine and Engine Cooling) however, the contact was informed by the local dealer and manufacturer that the recall repair would not be performed on the vehicle due to a faulty engine. No further information was provided. The contact indicated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The contact had not experienced a failure. Parts distribution disconnect.

The contact owns a 2014 Jeep Grand Cherokee. The contact stated while at a standstill, the vehicle was leaking oil. There was no warning light illuminated. The vehicle was diagnosed and repaired. The manufacturer was informed of the failure however, offered no assistance. The failure mileage was approximately 112,000.

I drove 3 miles to work and pulled into parking spot turned car off went to get out of car and noticed I was over the line started car back up and put it in reverse went to back up and it jumped into park tried it again went back a little and it jumped back into park so I tried putting it in drive and it jumped back into park then I was stuck in the middle of the road and not able to move back In the space I got it in reverse and it would go a little bit and back in to park now it is towed to dealership and they can’t find the problem

Headrest safety feature deployed randomly.

According to the recall notice I received in the mail, the EGR cooler needs to be replaced. I scheduled an appointment and took the vehicle in. Upon arrival I was told that, yes there is a repair solution but that the parts are not available. But that they would place an order and notify me when it arrives. It has been several months and still no repair. *Note* I am having to add engine coolant on a regular basis.

The contact owns a 2014 Jeep Grand Cherokee. The contact stated while driving at an undisclosed speed on the highway, the instrument cluster became inoperable. The vehicle was taken to the dealer but was informed by the dealer that they could not diagnose the failure due to the instrument cluster not turning on. The vehicle was not repaired. The manufacturer was made aware of the failure and informed the contact that the VIN was not included in a recall, and the vehicle was out of warranty coverage. The failure mileage was 94,000.

The contact owns a 2014 Jeep Grand Cherokee. The contact stated that the rear license plate light failed to illuminate the license plate. The vehicle was taken to an independent mechanic to be diagnosed. The mechanic informed the contact that the wiring harness had failed and needed to be replaced. The vehicle was not yet repaired. The manufacturer was not notified of the failure. The approximate failure mileage was 103,000.

Front passenger side seat belt won't retract. The seat belt can be pushed by hand back into the upper slot, but after pulling out the belt again, it won't retract again. Believe this is a problem with the upper plastic guide pinching the belt. I have not taken to a dealer since there are numerous identical reports for this vehicle type and I don't want to pay $600 to fix. This is a huge safety issue since there can be slack in the belt for the front passenger.

At approximately 2:00 PM, on January 17, 2021, my wife was sitting in the front passenger seat of our 2014 Jeep Grand Cherokee Summit waiting for me so that we can drive to Columbus, GA for my brother's funeral. Then, for no reason at all, the headrest of the passenger popped open. My wife screamed because she thought someone was hiding in the back seat and had smacked her on the back of her head. We don't know why it happened but would like for it to be fixed by Jeep. A replacement headset was estimated to cost about $1000.00.

The glow plugs are “stuck” and have broken by the service department when trying to remove due to the carbon build up in the cylinder head. The dealerships states because this car is a diesel it needs to be driven and gotten to temperature. I commute a short drive to work. This is a safety issue as I could be stranded. The service manager says he will have my car for over 6 weeks!!!

The EGR cooler was not properly installed by the manufacturer which has caused several failures to the vehicles engine components (such as oil cooler, engine coolant system, and the EGR itself). Additionally, the EGR cooler has an active safety recall due to risk of engine explosion and vehicle fire. The parts and remedy for this recall have been available since November. This repair is covered under BOTH the active recall as well as an extended emissions warranty that was required by a federal judge in the settlement agreement for the emissions scandal which FCA settled with the federal courts to provide remedies to its customers. Thus far, FCA has not honored the terms of this federally required extended emissions warranty on two separate occasions. I have contacted three separate dealers and FCA on two occasions. FCA has refused to assist in the EGR repairs and the dealers have refused to perform the repairs. I’ve not been able to get any assistance from FCA, or the dealers. My EGR cooler is a safety risk and this should be addressed immediately. I have been working to get this resolved with Jeep since March 12th. I need the law to be enforced.

The contact owns a 2014 Jeep Grand Cherokee. The contact stated while driving at 30 mph, the front passenger’s side active headrest restraint fractured and detached, hitting the contact's wife on the head. There was no impact to the vehicle that could have caused the active headrest restraint to become detached. The vehicle was not diagnosed nor repaired. The dealer and manufacturer were not made aware of the failure. The failure mileage was 68,013.

I currently own 2 2014 Jeep Grand Cherokees that suffer from this issue, and found numerous complaints online regarding this dash board delamination issue. Back in 2020 we received a letter indicating that the dash was part of the X81 campaign to send in proof of repair to be reimbursed by the program, however, since we did not know we needed to take it in for this, the form was never completed as the repairs were never done. (this repair is over 2000$ of which we do not have due to covid and the shut down of my wife job) Then I purchased another 2014 in which the dash was in way worse shape. I was under the impression that due to the previous letter that the repair should be covered under the X81. however, the dealer has informed me that the extension was only good for 6 months. On top of that, the parts are taking up to 1-2 years to receive. Also, if I had owned my SRT Jeep back when this campaign was done, given the current condition, I would have had the repair done or had ordered the parts for it. It is my thoughts that this dash, being as common as this is, should be covered due to me not owning the vehicle and the paperwork not being clear about the process could be completed by the dealer at no charge. To me it looked like I had to pay it, and would be reimbursed. I asked if they would be willing to sell me the part at a discounted rate, but the warranty department said there is nothing I could do. To me, this dash issue causes a driving distraction as the dash is in such poor shape, at least with my SRT, that i find myself looking at it, instead of the road.

The contact owns a 2014 Jeep Grand Cherokee. The contact stated that when the vehicle was turned off, the electrical settings reverted to the default setting. After restarting the vehicle, the settings failed to switch back to the preferred settings. Additionally, the rear hatch failed to stay in the upwards position. The contact stated that while attempting to raise the hatchback to the upward position, the hatch would slam down instead. The vehicle was not taken to the dealer. The manufacturer was not made aware of the failure. The approximate failure mileage was 86,000.

A serious safety problem when fill the SUV with gas that can cause a fire with the SUV & the filling station. Gas just flows out of the filling port before the nozzle shuts off. This has happen 3 times at different stations. Taken it to the dealer. I’m not the only with this problem. A recall is needed!! Consumer stated vehicle was taken to the service dealer and was diagnosed as gas tank venting system which needs to be replaced at $1400. Manufacture has been notified. Case numbers are [XXX] and [XXX]. INFORMATION Redacted PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6).”*JB

While driving home all of a sudden there was a loud pop and instantly hit in the back of the head WHILE driving. Instant headache and throbbing to the back of my skull. I pulled over as soon as I could to see that my driver side headrest had deployed. Further inspection it appears the plastic inside the head rest is broken so it can not be reset. This is an extreme safety issue! Just driving down the same road we've driven on multiple times to be hit in the back of the head while driving. If my wife was driving I am not sure how that would have turned out as she already has neck issues. THE CONSUMER STATED THE VEHICLE HAD NOT BEEN REPAIRED AS THE COST IS TOO HIGH. THE CONSUMER STILL DRIVES THE VEHICLE.

Active head rest on driver side released while in parking lot. There was no contact or accident. There is a plastic piece inside the head rest that snapped and the head rest launched forward. I need to bring it to dealer to get fixed I suppose and also pay for it I believe, but this seems to be a safety issue and a defect - not something I should have to pay for.

UNABLE TO GET PARTS FOR THE W79 RECALL FOR THE EGR COOLER AFTER WAITING MORE THAN 6 MONTH. CURRENT WAIT IS MORE THAN 3 MORE MONTHS. THIS RECALL CAN CAUSE FIRES TO BREAK OUT IN THE ENGINE AND IS NOT BEING HANDLED PROPERLY BY THE MANUFACTURER!

WHILE DRIVING ON THE FREEWAY, PASSENGER SIDE HEADREST RANDOMLY EXPLODED OPEN WITH GREAT FORCE AND A LOUD BANG, HITTING THE PASSENGER ON THE BACK OF THE HEAD. THERE WAS NO REASON FOR THE HEADREST TO DO THIS, AND MY PASSENGER WAS INJURED.

TL* THE CONTACT OWNS A 2014 JEEP GRAND CHEROKEE. THE CONTACT STATED THAT WHILE DRIVING AT APPROXIMATELY 50 MPH, THE VEHICLE STALLED WITH SEVERAL UNKNOWN WARNING LIGHTS ILLUMINATED. THE CONTACT MENTIONED THAT THE VEHICLE WAS STARTING HOWEVER, THE ENGINE WAS NOT RUNNING. THE VEHICLE WAS TOWED TO THE CONTACT'S RESIDENCE AND THEN TO AN INDEPENDENT MECHANIC TO BE DIAGNOSED. THE CONTACT WAS INFORMED THAT THE TONE WHEEL AND CRANK SENSOR NEEDED TO BE REPLACED. BENNETT CHRYSLER DODGE JEEP RAM (1491 GA-40, KINGSLAND, GA 31548) WAS MADE AWARE OF THE FAILURE AND INFORMED THE CONTACT THAT THE VIN WAS NOT INCLUDED IN NHTSA CAMPAIGN NUMBER: 20V475000 (ENGINE AND ENGINE COOLING). THE VEHICLE WAS NOT YET REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE AND CONFIRMED THAT THE VIN WAS NOT INCLUDED IN THE RECALL. THE APPROXIMATE FAILURE MILEAGE WAS 122,000.

DEAR NHTSA: I WAS VERY DISAPPOINTED WHEN MY ENGINE DEVELOPED AN OIL LEAK AND THE CAUSE WAS DUE TO A KNOWN MFG'S DEFECT IN THE PLASTIC OIL FILTER ADAPTER & COOLER P/N 68105583-AF. THE DEALER (LANSDALE CHRYSLER JEEP, MONTGOMERYVILLE, PA) STATED THAT THIS PART SHOULD NEVER FAIL, IT'S A KNOWN PROBLEM WITH THE PLASTIC HOUSING DEVELOPING A CRACK, AND MANY THOUSANDS OF THESE PARTS ARE ON BACKORDER BECAUSE JEEP HAS CHANGED SUPPLIERS. IT DOESN'T HELP THAT THE PART IS MADE OF PLASTIC AND IT'S LOCATED UNDER THE INTAKE MANIFOLD RESULTING IN A BILL FOR $977 TO REPLACE IT. I WAS LUCKY AS THEY HAD A REPLACEMENT IN STOCK. I'VE CONTACTED JEEP SEEKING REIMBURSEMENT. FROM A SAFETY PERSPECTIVE, ENGINE DAMAGE COULD RESULT FROM A LOSS OF OIL AND A RISK OF FIRE IF THE LEAKING OIL CONTACTS A HOT SURFACE. MY VEHICLE HAS 86,325 MILES AND IS NO LONGER UNDER WARRANTY. JEEP SHOULD HAVE A REPLACEMENT CAMPAIGN OR RECALL DUE TO THE EXTREME NUMBER OF FAILURES. I HOPE YOU CAN HELP WITH GETTING JEEP TO TAKE OWNERSHIP OF THIS ISSUE.

THE ACTIVE HEADREST ON THE DRIVERS SIDE OF THE JEEP FIRED OFF WITHOUT AN ACCIDENT.

THE STEERING SHAFT SPLINE STRIPPED. STEERING WHEEL TURNS FREELY IN BOTH DIRECTIONS WITHOUT MOVING THE FRONT WHEELS. HAPPENED BACKING OUT OF IN DRIVEWAY THANKFULLY INSTEAD OF THE INTERSTATE WE WERE HEADING FOR. THE CAR IS AS OEM AS CAN BE AND NO MODIFICATION OR OFF-ROAD DRIVING HAS BEEN DONE. THE PRIMARY DRIVER GOES TO/FROM SCHOOL AND STORE. THIS TYPE OF FAILURE SHOULD NEVER OCCUR, THE CONSEQUENCES OF THIS FAILING STEERING COLUMN ARE DEADLY.

THE PASSENGER SEAT BELT IS NOT RETRACTING. WILL NOT RETRACT REGARDLESS OF STATIONARY OR IN MOTION. THE UPPER PORTION OF THE SEAT BELT WILL NOT RETRACT OR HOLD IN PLACE TO PROTECT.

OIL FILTER HOUSING CAUSED OIL TO LEAK OUT OF JEEP WITHOUT ANY WARING-PART IS ON 50,000 UNIT PLUS BACK ORDER YOU CANT GET THE PART THERE IS NO FIX

WE WERE IN A CHURCH PARKING LOT, SUNDAY MORNING AT ABOUT 10AM. OUTSIDE TEMP WAS 65 DEGREES. VEHICLE WAS STATIONARY. MY WIFE GOT IN THE PASSENGER SEAT AND THE HEADREST POPPED OUT AND STRUCK HER IN THE BACK OF HER HEAD. SHE LATER DEVELOPED A HEADACHE AND GENERAL DIZZINESS. WE STAYED IN THE REST OF THE DAY SO SHE COULD LAY DOWN. NOT SURE IF A TELESCOPING HEADREST WAS A FEATURE, I DID A WEB SEARCH TO SEE WHAT THE ISSUE WAS. I READ ABOUT THE 'EXPLODING HEADREST', A TERM THAT DESCRIBES WHAT IT WAS LIKE. LOOKING AT THE INSIDE OF THE HEADREST, I CAN SEE THE BROKEN PLASTIC TABS THAT WERE DESCRIBED BY OTHERS. I ASSUMED THIS WOULD BE A RECALL ITEM, BUT WAS DISAPPOINTED TO LEARN IT WAS NOT. AFTER CALLING THE DEALER, WE WERE GIVEN AN ESTIMATE OF $850 TO REPLACE IT. THIS IS OBVIOUSLY A BAD DESIGN AND SHOULD BE REPLACED AS A RECALL FIX. WE DON'T HAVE THE MONEY NOW SO WILL HAVE TO LIVE WITH IT EXTENDED.

DRIVER SEAT BELT IS NOT RETRACTING AND IT APPEARS THE PLASTIC GUIDE IN THE A-PILLAR IS CREAKED. I AM CONCERNED THE INTEGRITY OF THE SEAT BELT RESTRAINT SYSTEM IS COMPROMISED DUE TO FAULTY PLASTIC TENSION GUIDE. I NOTICED THE CRACK AFTER EXITING THE JEEP AS THE SEAT BELT WOULD NOT RETRACT.

LEFT HEAD CYCLINDER IN ENGINE CRACKED WITH COOLANT LEAKING TO ENGINE. 2011-2013 WERE EXTENDED ON WARRANTY FOR THIS BUT NOT THE 2014 YET. TO FIX THE 1 ISSUE APPARENTLY REQUIRES REPLACING SEVERAL OTHER PARTS RESULTING IN A ASTRONOMICAL BILL. WHEN GOT BACK FROM GETTING CHECKED OUT THE ENGINE NOW MAKES A TICKING SOUND. ALSO GEAR SHIFT ISSUES WHERE THE CAR WILL SAY IN DESIRED GEAR AND WON'T GO INTO PARK AND STALL OUT. THE SECOND WAS A RECALL BUT MY VIN WAS NOT INCLUDED. GEAR SHIFT ISSUE HAPPENS AT RANDOM AND HAS LEFT ME IN THE MIDDLE OF THE STREET.

TL* THE CONTACT OWNS A 2014 JEEP GRAND CHEROKEE. THE CONTACT STATED WHILE THE VEHICLE WAS STATIONARY, THE DASHBOARD BUBBLED AND WRINKLED AND STARTED TO FALL APART. THE VEHICLE WAS TAKEN TO BURNS MOTORS (1300 E U.S. HIGHWAY 83, BUSINESS, MCALLEN, TX 78501) WHERE IT WAS DIAGNOSED WITH THE DASHBOARD NEEDING TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE CONTACT LINKED THE FAILURE TO AN UNKNOWN RECALL. THE MANUFACTURER HAD NOT BEEN INFORMED OF THE FAILURE. THE FAILURE MILEAGE WAS UNKNOWN.

WHILE DRIVING MY HEAD REST DEPLOYED AND STUCK ME IN THE BACK OF MY HEAD/NECK. I AM NOT ABLE TO ADJUST IT BACK TO THE ORIGINAL POSITION.

MY 2014 JEEP GRAND CHEROKEE LAREDO 4X4 "S GRILLE COWL IS CRACKING SO BAD THAT IT IS MAKING A HOWLING NOISE WHEN YOU ARE DRIVING DOWN THE ROAD. IT HAS BEEN GRADUALLY GETTING WORSE. IT IS TO THE POINT NOW THAT IT NEEDS TO BE REPLACED. I FEEL IT SHOULD BE COVERED BY JEEP.

ACTIVE HEADREST RESTRAINT DEPLOYED ON IT'S OWN W/O ACCIDENT

OIL FILTER HOUSING OIL COOLER ASSEMBLY LEAKING OIL BADLY. THE PROBLEM IS SO WIDE SPREAD THERE ARE NO PARTS AVAILABLE FOR REPAIR. COULD BE A FIRE HAZARD OIL LEAKING ON EXHAUST

CALLED FCA AND THEY OPENED CASE #79173434 FOR ME AND HAVE AN APPOINTMENT TOMORROW AT A NEARBY DEALERSHIP FOR INSPECTION OF SUSPECTED OIL LEAKING FROM THE OIL COOLER/FILTER HOUSING AREA AND LEAKING DOWN UNDERNEATH AND ALL OVER MY TRANSMISSION AS WELL AS MY ONTO MY DRIVEWAY...WILL KEEP YOU POSTED ON OUTCOME SINCE MY 5 YEAR WARRANTY HAS EXPIRED BUT I'M STILL BELOW THE .100,000 MILES-HOPEFULLY THE "GOODWILL POLICY" IS APPLICABLE OR THIS ISSUE GETS MORE ATTENTION AND TURNS INTO A RECALL FOR ITS POTENTIAL TO CAUSE INJURY OR EVEN DEATH IF THE OIL CATCHES FIRE. I CANNOT BELIEVE THAT THERE ARE MORE THAN 300 COMPLAINTS INVOLVING THIS CONCERN AND THERE HAS NOT BEEN MORE CONSIDERABLE ACTION TAKEN BY FCA US LLC. THANKS FOR YOUR TIME AND BEST REGARDS, [XXX] PARTS OF THIS DOCUMENT HAVE BEEN REDACTED TO PROTECT PERSONALLY IDENTIFIABLE INFORMATION PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6).*CC

TL* THE CONTACT OWNS A 2014 JEEP GRAND CHEROKEE. THE CONTACT STATED THAT WHILE DRIVING VARIOUS SPEEDS, THE VEHICLE SHIFTED FROM DRIVE TO NEUTRAL INADVERTENTLY. THE CONTACT NOTIFIED NEAL AUTO COMPANY GREENWOOD (922 US-82, GREENWOOD, MS 38930) OF THE FAILURE AND WAS INFORMED BY THE DEALER TO CONTACT NHTSA. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 124,000.

AIRBAG IN DRIVER'S HEADSET ACTIVATED WHEN STOPPING AT A RED LIGHT IN TRAFFIC. THE HEADREST HIT THE BACK OF MY HEAD HARD CAUSING NECK PAIN HEADREST IS NOW ENGAGED MAKING IT DIFFICULT TO DRIVE

FRONT PASSENGER SEAT BELT IS LOCKED I SEE THIS IS NOT A PROBLEM I HAND ALONE. I READ SOMEONE SAID THEY HAVE A PENDING RECALL FOR THE LAST 2 YEARS, I THINK IT'SA BIG ISSUE SINCE SOME HAVE THE PROBLEM ON THE DRIVER SEAT.

HEADREST POPPED WITHOUT ACCIDENT.

TL* THE CONTACT OWNS A 2014 JEEP GRAND CHEROKEE. THE CONTACT STATED WHILE DRIVING 40 MPH, THE VEHICLE LOSS POWER STEERING FUNCTIONALITY, CAUSING THE STEERING WHEEL TO BECOME DIFFICULT TO TURN. THE CONTACT STATED NO WARNING LIGHT WAS ILLUMINATED. THE VEHICLE WAS NOT TAKEN TO A DEALER. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOT INFORMED OF THE FAILURE. THE FAILURE MILEAGE WAS APPROXIMATELY 80,000.

PARK ASSIST LIGHT REMAINS ON EVEN IF PRESSED TO TURN OFF TO ACTIVATE, WHILE MOTOR RUNNING IN PARK OR NEUTRAL WITH MY FOOT ON THE BREAK. NOTHING WORKS TO ACTIVATE THIS SENSOR. HELP PLEASE.

THE PASSENGER SEAT HEAD REST ACTIVATED WHILE DRIVING.

2 WEEKS AFTER I BOUGHT IT THE CHECK ENGINE LIGHT CAME ON. I'VE TAKEN IT TO FIRESTONE 3 TIMES AND EACH TIME THEY FIX IT AND THE LIGHT GOES OFF. BUT THEN 2 DAYS LATER THE LIGHT COMES BACK ON. 3 TIMES THIS HAS HAPPENED SO I'VE PRETTY MUCH GIVEN UP.

THE OIL COOLER FILER HOUSING IS LEAKING, THE PART IS ON BACK ORDER FOR UP TO TWO MONTHS, WITH OVER 50,000 VEHICLES IN THE COUNTRY NEEDING THE SAME PART REPLACED. WITHOUT THAT PART REPLACED, IT COULD CAUSE EXTENSIVE ENGINE DAMAGE.

THERE IS AN ISSUE WITH THE FRONT PASSENGER-SIDE SEATBELT PILLAR LOOP THAT WILL NOT ALLOW THE SEATBELT TO RETRACT. I HAVE RESEARCHED THIS ISSUE AND THE PROBLEM IS STILL UNDER THE PENDING RECALL STATUS NHTSA #PE19011 (SINCE SEPTEMBER 2019).

THE OIL FILTER HOUSING IS CRACKED AND IT IS A KNOWN ISSUE WITH MY VEHICLE.ONE MORNING THERE WAS A LARGE AMOUNT OF OIL UNDER MY VEHICLE. AT THIS TIME THERE ARE SO MANY OPEN ISSUES WITH THIS DEFECTED PART THAT I AM UNABLE TO GET THIS PART CAUSE THERE ARE 5800 PEOPLE IN LINE BEFORE ME WAITING FOR THIS PART. I AM UNSURE WHERE TO START TO HAVE THIS RECALLED BUT I WOULD LIKE TO MOVE IN THE DIRECTION OF HAVING THAT DONE. PLEASE HELP! I NEED TO HAVE THIS DONE? I READ ONLINE THAT THERE WAS A POSSIBLE PETITION STARTED FOR THIS VERY ISSUE.

BANGS WHEN CAR STARTS AND STOPS ROUGH SHIFTING WHEN SPEEDING OR SLOWING DOWN.THE CAR SHUTTER AND STOP WITH OUT NOTICE IN TRAFFIC DRIVING AT 35-40 MPH.TOOK IT TO A TRANSMISSION SHOP RECREATED THE THOUGHT IT MIGHT BE LOW ON FLUID ADDED FLUID COULD NOT FIND A LEAK. BRINGING IT BACK FOR REPAIRS .THIS PROBLEM STARTED IN 2-10-21. CREATES A HAZARD WHEN IT SHUTS DOWN IN HEAVY TRAFFIC!!

SERVICE SHIFTER LIGHT CAME ON (FOR TRANSMISSION SHIFTER) WHILE IN MOTION AT 70K MILES. THIS APPEARS TO BE A COMMON ISSUE ACROSS GC AND JEEP CHARGES $300 TO REPAIR. SEE CARGURUS.COM FOR SIMILAR INCIDENCES WITH NO RESOLUTION.

TL* THE CONTACT OWNS A 2014 JEEP GRAND CHEROKEE. THE CONTACT STATED THAT WHILE DRIVING 65 MPH, THE VEHICLE SHUT-OFF WITHOUT WARNING. THE CONTACT COASTED THE VEHICLE TO THE SIDE OF THE ROAD AND THE VEHICLE WAS TOWED TO AN INDEPENDENT MECHANIC WHERE HE WAS INFORMED THAT THEY COULD NOT SERVICE THE VEHICLE. THE CONTACT THEN TOWED THE VEHICLE TO SALT LAKE VALLEY CHRYSLER DODGE JEEP RAM (2309 STATE ST, SALT LAKE CITY, UT 84115) WHERE THE CONTACT WAS INFORMED THAT THE ENGINE HAD SEIZED DUE TO NO COOLANT. THE CONTACT WAS ALSO INFORMED THAT THE VEHICLE NEEDED A NEW ENGINE DUE TO THE FAILURE. UPON INVESTIGATION, THE CONTACT DISCOVERED THAT THE VIN WAS INCLUDED IN NHTSA CAMPAIGN NUMBER: 20V699000 (ENGINE AND ENGINE COOLING) WHICH HE LINKED TO THE FAILURE. THE DEALER WAS NOTIFIED OF THE FAILURE AND A FCA REPRESENTATIVE WAS TO INSPECT THE VEHICLE. THE CONTACT WAS INFORMED THAT THE FAILURE WAS NOT RELATED TO THE RECALL. THE MANUFACTURER WAS SENT AN EMAIL INFORMING THEM OF THE FAILURE EXPERIENCED. THE CONTACT WAS INFORMED THAT THE CASE HAD BEEN CLOSED. THE MANUFACTURER RE-OPENED THE CASE TO DETERMINE COLLATERAL DAMAGE. THE MANUFACTURER CALLED BACK AND THE CASE WAS CLOSED ONCE AGAIN. THE VEHICLE WAS NOT REPAIRED AND REMAINED IN THE POSSESSION OF THE DEALER. THE FAILURE MILEAGE WAS 121,929.

MY PASSENGER SIDE HEADREST JUST CAME APART ALL OF A SUDDEN MY CAR WAS PARKED IN MY PARKING SPOT AND I NOTICED IT. WAS NEVER INVOLVED IN ANY ACCIDENTS JUST OUT OF NOWHERE THIS HAPPENS

MY 2014 JEEP GRAND CHEROKEE'S AIR RIDE SUSPENSION HAS FAILED TWICE AND I ONLY HAVE 11,670 MILES ON IT. WHEN THE DEALERSHIP HAD VEHICLE BOTH TIMES IT TOOK OVER A WEEK TO COMPLETE REPAIRS. SUSPENSION JUST FAILED WAS AT ITS LOWEST LEVEL AND THERE WAS NO WARNING.

THE SEAT BELT, ON THE FRONT PASSENGER SIDE, WILL NOT RETRACT. THE PLASTIC ABOVE WHERE IT RETRACTS IS CRACKED AND PRESSING DOWN ON THE BELT. I DISCOVERED THIS WHEN GETTING IN TO MY CAR AND TRYING TO PUT ON THE SEAT BELT. I NOTICED THE DRIVERS SIDE SEAT BELT ALSO HAS A CRACK ABOVE IT. I REALIZED THIS WAS A COMMON ISSUE ON GRAND CHEROKEES IN 2014S WHEN LOOKING AT ONLINE FORUMS FOR A SOLUTION.

SERVICE SHIFTER WARNING COMES ON EVERY TIME I START MY JEEP AND THEN GOES AWAY. THIS IS A KNOWN ISSUE THAT MANY JEEP OWNERS HAVE COMPLAINED ABOUT. IT IS ALSO VERY EXPENSIVE TO FIX IF NO LONGER UNDER WARRANTY. I WAS TOLD BY MY DEALERSHIP THIS WAS NOT COVERED UNDER MY WARRANTY AND QUOTED $1400 TO FIX IT. THIS SHOULD BE JEEP'S RESPONSIBILITY AS IT IS A HAZARD WHEN THIS WARNING APPEARS WHILE DRIVING. PLEASE LOOK INTO THIS PROBLEM THERE ARE SO MANY COMPLAINTS LISTED ONLINE FOR THIS. THERE ARE OVER 170 COMPLAINTS THAT I HAVE SEEN.

NO PARTICULAR INCIDENT - VEHICLE SEAT BELT MECHANISM CRACKED. JEEP DEALER DOESN'T OFFER A WARRANTY, WHICH IS HAZARDOUS TO DRIVE. THE SEAT BELT DOES NOT RETRACT. SEAT BELT WILL NOT CATCH IF IN AN ACCIDENT, AND THE DRIVER WILL HIT THE STEERING WHEEL OR DASHBOARD. INSURANCE COMPANIES WILL ALSO NOT COVER 500$ REPLACEMENT OR REPAIR.

TL* THE CONTACT OWNS 2014 JEEP GRAND CHEROKEE. THE CONTACT STATED THAT THE DRIVER'S SIDE FRONT SEAT BELT FAILED TO RETRACT. THE VEHICLE WAS TAKEN TO FIELDS CHRYSLER JEEP DODGE RAM (2800 PATRIOT BLVD, GLENVIEW, ILLINOIS 60026, (847) 446-5100) TO BE DIAGNOSED. THE CONTACT WAS INFORMED THAT THE SEAT BELT RETRACTOR NEEDED TO BE REPLACED. THE VEHICLE WAS REPAIRED. THE MANUFACTURER WAS CONTACTED AND INFORMED OF THE FAILURE. THE FAILURE MILEAGE WAS 87,943.

VEHICLE CRANKS, BUT DOES NOT START. VEHICLES ACTS LIKE IT DOES NOT HAVE GAS WHILE DRIVING. IT DOES NOT ACCELERATE OR DECELERATES WHILE DRIVING LIKE IT'S ABOUT TO STALL. ISSUES ARE SIMILAR TO THE 2013 JEEP GRAND CHEROKEE RECALL.

I WAS SITTING IN THE DRIVER'S SEAT THE VEHICLE WAS OFF AND PARKED AND THE ACTIVE HEADREST DEPLOYED OUT OF NOWHERE. I WAS STRUCK IN THE BACK OF THE HEAD AND SUFFERED A CONCUSSION, NECK AND SHOULDER INJURY AND WHIPLASH.

THE VEHICLE WAS STATIONARY, THE DOOR WAS OPENED, THEN MY RIGHT PASSENGER HEADREST POPPED FORWARD AND OUT BEFORE THE PASSENGER SAT DOWN WITH LITTLE TO NO MOTION OTHER THAN THE DOOR OPENING.

THIS VEHICLE WAS IN A SIDE IMPACT COLLISION AND NONE OF THE AIR BAGS DEPLOYED. VEHICLE HAD IMPACT ON DRIVER AND REAR PASSENGER DOORS AS WELL AS FRONT FENDER.

THE ELECTRONIC SHIFTER MAINTENANCE REQUIRE LIGHT KEEPS COMING ON WITH CHECK WNGINE LIGHT AND WON'T DRIVE HAD AT DEALERSHIP SEVERAL TIMES CAN'T FIX?? PLEASE HELP GETTING EXPENSIVE

MY JEEP LEFT HEADLIGHT AND RIGHT IS FILLING UP WITH WATER AND IT IS NOT DRAINING. THE RIGHT WILL DRAIN WHEN IT FEELS LIKE IT BUT THE LEFT HEADLAMP ASSEMBLY HAS WATER IN IT FOR MONTHS NOW AND ITS NOT GOING ANYWHERE. THIS SHOULD NOT BE HAPPENING AND IS A DEFECT. ANYTIME IT RAINS IT HAPPENS. I CAN BE DRIVING OR MY JEEP SITTING STILL.

NOTHING HAS HAPPENED YET BUT THERE IS A RECALL OUT (W79) TO REPLACE THE EGR COOLER AS AN ENGINE FIRE COULD OCCUR. WAS NOTIFIED OF THIS RECALL NEARLY 4 MONTHS AGO AND YET JEEP SAYS THERE ARE STILL NO PARTS AVAILABLE TO DO IT. CAN YOU GET ON THEIR CASE TO GET THIS DONE?

TL* THE CONTACT OWNS A 2014 JEEP GRAND CHEROKEE. THE CONTACT STATED THAT WHILE OPERATING THE VEHICLE, SMOKE WAS PRESENT COMING FROM THE ENGINE COMPARTMENT AND OIL HAD LEAKED UNDER THE VEHICLE. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC WHO DIAGNOSED THAT THE PLASTIC OIL FILTER HOUSING HAD FAILED CAUSING AN OIL LEAK AND THE OIL FILTER HOUSING GASKET NEEDED TO BE REPLACED. THE VEHICLE WAS NOT YET REPAIRED. THE MANUFACTURER WAS NOTIFIED BUT NO ASSISTANCE WAS OFFERED. THE LOCAL DEALER WAS NOT CONTACTED. THE FAILURE MILEAGE WAS 60,000.*JB

CYLINDER HEAD MISFIRE #2 AND SERVICE FOUR WHEEL DRIVE LIGHT. I HAD TAKEN IT IN TO OUR LOCAL MECHANIC HE SAID THE HEAD NEEDS TO BE REPLACED THERE IS A CURRENT RECALL AND EXTENDED WARRANTY OUT NOW WITH THE SAME PROBLEMS BUT OUR JEEP IS NOT ON THE VIN LIST (PENTASTAR TIC) IS WHAT OUR MECHANIC CALLED IT.

2014 JEEP GRAND CHEROKEE LIMITED 3.6L -67K MILES. CRACKED OIL FILTER HOUSING. NOTICED A SMALL OIL LEAK FALL 2020 ON MY GARAGE FLOOR AFTER OIL CHANGE FROM LOCAL CHRYSLER DEALERSHIP. LATE WINTER 2021 NOTICED THE LEAK WAS BIGGER ON GARAGE FLOOR. CHECKED UNDER CAR AROUND OIL PAN. OIL PAN NUT AREA WAS CLEAN OF OIL, BUT OIL WAS DRIPPING DOWN ENGINE AND OVER EXHAUST AND ONTO THE TRANSMISSION. NOTICED OIL PUDDLING INSIDE TRANSMISSION SKID PLATE. LOOKED ONLINE FOR CAUSES AND FOUND THE OIL FILTER HOUSING WAS KNOWN TO CRACK ON THESE ENGINES. I LOCATED MY OIL FILTER NEAR THE TOP OF THE ENGINE AND FOUND OIL ALL AROUND THE BASE OF THE HOUSING. THE FILTER NECK WAS CLEAN OF OIL, JUST A POOL OF OIL AT THE BASE OF THE NECK!! LOOKED UP CHRYSLER RECALLS AND NOTHING REPORTED FOR THIS PART. BUT DID FIND MANY SAME ENGINE OWNERS COMPLAINING OF THIS SAME PROBLEM! READ MANY ARTICLES ABOUT THIS PRODUCT BEING MADE OF PLASTIC AND FAILING. ALL OF MY OIL CHANGES HAVE BEEN FROM THE SAME LOCAL CHRYSLER DEALERSHIP. DID THEY CAUSE THIS BY OVER TIGHTENING OIL FILTER? OR IS THIS TRULY A DEFECT PRODUCT AND CHRYSLER IS WAITING FOR A VEHICLE TO CATCH FIRE OR A DEATH BEFORE A RECALL IS ISSUED? ARE VEHICLE ENGINE FIRES CAUSED BY OIL LEAKING ONTO EXTREMELY HOT ENGINE/TRANSMISSION/EXHAUST PARTS??

PASSENGER SIDE SEAT BELT RETRACTOR FAILED MAKING THE SEAT BELT NOT USEABLE AND CREATING A SAFETY ISSUE. CANNOT USE THE PASSENGER SEAT BECAUSE OF THIS ISSUE.

THE OIL FILTER HOUSING IS MADE OF PLASTIC AND ATTACHED TO THE MOTOR. HIGH FAILURE RATE AS EVIDENCED BY THE 40,000 PART BACKORDER STATUS OF THE PART. CAUSES MODERATE TO SEVERE OIL LEAK WHEN CRACKED, AND ENGINE FAILURE IF IT BREAKS COMPLETELY. LEAVES AN OILY MESS WHEREVER IT IS PARKED. OIL WILL BLOW BACK ONTO OTHER VEHICLES AND VEHICLE WILL BE STALL AND BE STRANDED WHEN MOTOR LOCKS UP DUE TO NO OIL. $600+ REPAIR COSTS. AFFECTS SOME DODGE, JEEP, AND CHRYSLER VEHICLES. UNABLE TO REPAIR STALLED VEHICLES BECAUSE PART IS UNAVAILABLE. EST WAIT TIME IS OVER A MONTH. PART NUMBER IS 68105583AF. THERE IS NO EXCUSE FOR THE COMPANY NOT TO TAKE RESPONSIBILITY FOR PUTTING A PLASTIC CONNECTOR INSIDE AN ENGINE HOUSING. IT'S COMMON SENSE. I WAS LEFT STRANDED ON A BUSY ROAD AND HAD TO BE TOWED. I PERSONALLY KNOW OF TWO OTHERS ALSO. OUR VEHICLES ARE USELESS BECAUSE OF THIS. TO MAKE MATTERS WORSE, DEALERS ARE NOW OVERCHARGING FOR THE PART. NORMALLY $199, NOW CHARGING OVER $300.

FRONT PASSENGER SEAT BELT REMAINS IN LOCKED POSITION AND FAILED ON BREAKING

TL* THE CONTACT OWNS A 2014 JEEP GRAND CHEROKEE. THE CONTACT STATED THAT THE DRIVER'S SIDE DOME LIGHT FAILED TO TURN-OFF WHEN THE BUTTON WAS ACTIVATED. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC WHERE IT WAS DIAGNOSED WITH NEEDING THE BODY CONTROL MODULE TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS INFORMED OF FAILURE AND INFORMED THE CONTACT THAT THE VEHICLE WAS NOT UNDER RECALL. THE FAILURE MILEAGE WAS APPROXIMATELY 82,000.

ON MONDAY, JANUARY 22, 2021 AROUND 3 PM, I WAS DRIVING ON THE FREEWAY AND MY JEEP AUTOMATICALLY SHIFTED INTO NEUTRAL AND THE WORDS 'AUTO PARK' DISABLED APPEARED ON THE SCREENED. I IMMEDIATELY SHIFTED IT BACK INTO DRIVE AND CONTINUED DRIVE AND EXITED AND WENT TO A GAS STATION. I TURNED IT OFF, PUMPED GAS AND TURNED IT BACK. WHEN I TRIED TO BACK UP, IT IMMEDIATELY SHIFTED THE CAR INTO PARK. I CALLED THE NEAREST DEALER AND ASKED WHAT IT COULD BE? THEY CHECKED FOR RECALLS AND SAID THAT RECALL FOR A SIMILAR DEFECT WAS ALREADY REPAIRED ON MY VEHICLE, MAYBE IT WAS LOW ON TRANSMISSION FLUID. THEY ALSO RECOMMENDED LOOKING TO SEE IF ANY OTHER 2014 JEEPS HAD EXPERIENCED THE SAME PROBLEM. THIS IS THE FIRST TIME MY VEHICLE HAS EVER DONE THAT. I ASKED IF IT COULD BE RELATED TO THE EXTREME COLD. I CONTACTED CHRYSLER AND THE REPRESENTATIVE SAID MAKE AN APPOINTMENT AND TAKE IT TO A DEALERSHIP. I HAVE SCHEDULED THE APPOINTMENT.

I NOTICED AN OIL LEAK,THROUGH A LITTLE RESEARCH I THOUGHT IT WAS THE OIL COOLER/OIL FILTER ADAPTER. I TOOK IT TO A SHOP AND THEY CONFIRMED IT BUT TOLD ME THAT THERE WAS A NATIONWIDE BACK ORDER ON THE PART. I WAS TOLD THAT 37,000 UNITS ARE ON BACK ORDER. I FEEL THAT THERE IS DEFINITELY A PROBLEM WITH THIS PART, I THINK THAT OIL LEAKS COULD LEAD TO POSSIBLE SAFETY ISSUES AND POSSIBLE DAMAGE TO THE ENGINE

TL* THE CONTACT OWNS A 2014 JEEP GRAND CHEROKEE. THE CONTACT STATED THAT WHILE THE VEHICLE WAS PARKED, SHE NOTICED A PUDDLE OF FLUID ON THE GROUND. THE VEHICLE WAS TAKEN TO AND INDEPENDENT MECHANIC AND WAS DIAGNOSED THAT THE OIL COOLER WAS LEAKING AND WAS MIXING OIL WITH THE ANTIFREEZE AND WAS GOING BACK INTO THE ENGINE. THE CONTACT WAS INFORMED THAT THE OIL COOLER UNIT NEEDED TO BE REPLACED. THE VEHICLE WAS IN THE PROCESS OF BEEN REPAIRED. THE VEHICLE WAS NOT TAKEN TO A DEALER. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS APPROXIMATELY 85,000.

THIS IS MY SECOND JEEP AND MY PREVIOUS HAD THE SAME ISSUE. THE WIND SHIELD FLUID KIND DRIZZLES OUT AND NEVER REACHES THE TOP OF THE WIND SHIELD

I BOUGHT THIS JEEP IN 2018 WITH LOW MILES 40,000 NOW IN 2021 HAS 68,000. I HAVE BEEN DRIVING THE CAR ONLY TO GO WORK AND WORKING FROM HOME I WASN'T DRIVING THAT MUCH. SUDDENLY WHILE DRIVING I NOTICED A LIGHT ON AND IT WAS ON AND OFF, AND OIL SMELL. I TOOK IT FOR THE DIAGNOSTIC AND THE CODE MISFIRE DETECTED IN CYLINDER NUMBER 3., P0303 ,WHICH IS A PROBLEM WITH THE ENGINE. THE PRICE IS 4000 TO FIX THE PROBLEM BECAUSE IS A MISFIRE IN ONE OF THE CYLINDERS OF THE ENGINE. THE CAR IS NOT WORKING PROPERLY BECAUSE IT HAS A OIL SMELL AND SOME ISSUES WHEN I AM DRIVING SUCH AS SHAKING AND ALSO A WEIRD SOUND . THIS IS THE ONLY CAR THAT I HAVE RIGHT NOW AND I AM SCARE TO DRIVE IT BECAUSE I DON'T THINK IT IS SAFE TO DRIVE IT WITH OIL SMELL, IT MIGHT CAUGHT ON FIRE OR SOMETHING . THE STARTER IS NOT WORKING AND WHEN DRIVING IS UNSTABLE. I JUST DRIVE LOCALLY I DON'T KNOW HOW THIS CAR IS GIVING ME AN ENGINE PROBLEM WITH THAT LOW MILEAGE. IT IS NOT POSSIBLE THAT A CAR PARKED AND USING NOT OFTEN COULD HAVE AN ENGINE PROBLEM. I BOUGHT THIS CAR THINKING TO KEEP IT FOR A LONG TIME SINCE I ALWAYS TAKE A GOOD CARE OF MY CARS. I NEED AN EXPLANATION FROM JEEP REGARDING THIS PROBLEM. I AM NOT GOING TO SPEND OVER $4000 IN A CAR WITH LESS THAN 100,000 MILES AND WITH A PROBLEM THAT WAS NOT DONE BY ME. I NEED TO RESOLVE THIS SINCE IT MIGHT BE A SAFETY RISK IF I CONTINUE DRIVING THIS CAR WITH SOME TYPE OF ENGINE/ OIL SMELL. WHEN I PARKED THE CAR A STRONG BURNED OIL SMELL COMES OUT AND GOES INSIDE THE CAR.

DRIVER SIDE SEAT BELT WON'T RETRACT. CRACK IN PLASTIC CAUSING IT TO NOT RETRACT. UNSAFE TO DRIVE WITH LOTS OF SLACK

THE DRIVER'S SEAT BELT DOES NOT RETRACT WHEN I GET IN THE VEHICLE.

DRIVER SIDE SEAT BELT WILL NOT RETRACT. THERE ARE NO BROKEN/CHIPPED PARTS VISIBLE, APPEARS TO BE THE MECHANISM AT THE BASE.

PASSENGER HEADREST DEPLOYED ON ITS OWN WITH THE CAR PARKED AND ENGINE OFF. I CAN SEE A PLASTIC CLIP THAT IS BROKEN THAT NORMALLY HOLDS A METAL PIN IN PLACE TO KEEP THE HEADREST IN PLACE

FRONT PASSENGER SEAT BELT IS LOCKED IN PLACE AND WONT EXTEND OR RETRACT. APPEARS THAT A PLASTIC PIECE THAT HELPS GUIDE THE SEATBELT HAS CRACKED AND IT NOT ALLOWING THE SEAT BELT TO MOVE FREELY.

TOOK MY VEHICLE TO BROWNS CHRYSLER JEEP DODGE TODAY IN PATCHOGUE NY TODAY AS I NOTICED OIL LEAKING FROM UNDER CARRIAGE. IT WAS TOLD TO ME THAT THE OIL FILTER HOUSING ASSEMBLY IS BROKEN. CONTACTED MY LOCAL CAR REPAIR ( TIRE CITY , SHIRLEY NY ) TO GET INFORMATION ON THIS SITUATION AND ALSO SEE HOW MUCH THEY WOULD CHARGE . IN THE CONVERSATION, IT WAS MENTIONED THAT THEY ALSO HAD THIS SIMILAR PROBLEM AND HAD MANY JEEPS COME IN LATELY WITH THE SAME PROBLEMS. I HAVE ALSO CONTACTED AND HAD THEM RECORD THE ISSUE WITH CHRYSLER HEAD QUARTERS IN MI. I BELIEVE AS WELL AS THE OWNER OF TIRE CITY IN SHIRLEY NY , THAT THERE SHOULD BE AN INVESTIGATION ON THIS AS WELL AS A RECALL.

FRONT RIGHT SEAT BELT DOESN'T RETRACT. PLASTIC D-RING (GUIDE AT B-PILLAR) CRACKED. THIS IS RUBBING THE SEAT BELT AND PREVENTING IT FROM RETRACTING AS NORMAL.

TICKING NOISE FROM LEFT HEAD

EGR FAILURE, EGR IS THE SAME THAT IS IN THE RAMS THAT HAS BEEN RECALL FOR MORE THAN TWO YEARS. PARTS ARE NOT AVAILABLE FOR THE JEEPS, BUT ARE THE SAME EGRS THAT GO ON THE RAMS. EGR IS FAILING ON THESE VEHICLES ARE CREATING ENGINE FIRES WITH NO WARNING

CHRYSLER HAS A RECALL FOR THE EGR COOLER ON THE DODGE RAM ECODIESEL (VB1/NHTSA 19V-757) THIS IS THE SAME ENGINE AND EGR COOLER AS THE JEEP GRAND CHEROKEE ECODIESEL. THERE HAVE BEEN REPORTS OF GRAND CHEROKEE 3.0 ECODIESEL VEHICLES CATCHING FIRE AND BURNING TO THE GROUND. JEEP CURRENTLY DOES NOT HAVE A FIX FOR THIS ISSUE OR PARTS FOR IT, YET WE ARE STILL ALLOWED TO DRIVE AROUND IN OUR VEHICLES. THIS IS UNACCEPTABLE.

HELLO, MY VEHICLE HAS HAD A NUMBER OF RECALLS FOR EMISSIONS AND DRIVE TRAIN. DUE THE NUMBER OF MODIFICATIONS BY JEEP, MY VEHICLE'S PERFORMANCE HAS BEEN NEGATIVELY AFFECTED TO A POINT THAT SOMETIMES IT IS DANGEROUS TO DRIVE. EVERY SOFTWARE UPDATE RESULTS IN LOWER MILEAGE AND SLUGGISH PERFORMANCE. NOW JEEP IS SLOW ROLLING EGR RECALL AND LETTING A DANGEROUS SITUATION TO DEVELOP.

WITH THE VEHICLE RUNNING, IN PARK, ON A SLIGHT INCLINED DRIVEWAY, ROLLED BACKWARDS UNTIL FOOT BREAK WAS ENGAGED. ONLY MADE LESS THAN 1 FOOT BEFORE OPERATOR INTERVENTION. REMOVED FOOT FROM MANUAL BREAK, APPROXIMATELY 3 MINUTES LATER, THE VEHICLE ROLLED BACKWARDS AGAIN WHILE IN CONFIRMED PARK. AGAIN, LESS THAN 1 FOOT BEFORE OPERATOR INTERVENTION. NOTE: A SLIGHT AMOUNT OF SNOW/ICE WAS PRESENT ON THE DRIVE, HOWEVER BOTH DRIVER'S SIDE WHEELS WERE FREE OF SNOW/ICE DURING THE OCCURANCE, VEHICLE IS 4WD. I HAVE NOT PARKED ON AN INCLINE SINCE THE OCCURANCE.

I HAVE TOOK MY VEHICLE FOR A SHIFTER RECALL. THEY DID A PROGRAMMING THEY SAID AND THAT IT SHOULD HAVE FIXED THE PROBLEM. I EXPLAINED TO CHRYSLER CAPITAL ABOUT HOW MY VEHICLE WOULD SHIFT INTO NEUTRAL AFTER THROWING ITSELF INTO OTHER GEARS. I WOULD HAVE TO TURN OFF THE VEHICLE AND BEGIN DRIVING AGAIN. NOW MY VEHICLE HARDLY DRIVES AND THE TRANSMISSION MAKES A LOUD CRACKING NOISE. THIS RECALL MADE MY TRANSMISSION GO OUT.

FROM STOP TO 1ST AND 2ND GEAR THE TRANSMISSION HAS A KNOCK WHEN ON HILL OR EVEN FLAT GROUND WHEN ACCELERATION IS APPLIED. AFTER 2ND GEAR THIS IS NOT AN ISSUE.

VEHICLE SHUDDERS WHEN ACCELERATING, MAINLY LOW SPEEDS. JEEP DEALERSHIP INVESTIGATED AND STATED TRANSFER CASE NEEDS REPLACED.

TO WHOM IT MAY CONCERN: I AM A SRT OWNER WHO LOVES HIS TRUCK, BUT NOT HAPPY WITH THE DESIGN OF THE 6.4 HEMI ENGINE. AS ONE OF THE HIGHEST COSTING JEEPS IN YOUR LINE UP I WOULD ASSUME I WOULD HAVE NO PROBLEMS WITH IT AFTER 77,000 MILES. UNFORTUNATELY, MY ENGINE HAD LIFTER FAILURE WHICH DESTROYED MY ENGINE. THIS HAPPENED ON THE THROGGS NECK BRIDGE WHILE I WAS DRIVING WITH MY FAMILY. UPON FURTHER RESEARCH I'VE FOUND HUNDREDS OF OTHER SRT OWNERS SUFFERED THE SAME PROBLEM INCURRING THOUSANDS OF DOLLARS IF THEY DIDN'T BLOW THEIR ENGINE FROM THE FLAW OF THE DESIGN OF THE ENGINE. AT THIS POINT HOW IS THERE NOT A RECALL? DOES IT TAKE A CLASS ACTION LAWSUIT BECAUSE THIS IS UNHEARD OFF. COMPLETELY DISAPPOINTED AND WOULD NEVER BUY ANOTHER JEEP LET ALONE RECOMMEND BUYING ANYTHING FROM JEEP CHRYSLER FIAT. SINCERELY, [XXX] 2014 JEEP SRT OWNER INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6). *TR

MY VEHICLE WAS PARKED IN GARAGE OVERNIGHT. WHEN I GOT INTO MY VEHICLE I NOTICED THE DRIVER SIDE HEADREST WAS HANGING DOWN. I TOOK A LOOK AND NOTICED TWO PLASTIC PIECES WERE BROKEN. I DID A QUICK SEARCH TO SEE IF ANYONE ELSE HAD THE SAME ISSUE AND FOUND THAT EVERY GRAND CHEROKEE FORUM PEOPLE WERE HAVING THE SAME ISSUE. THE VEHICLE WAS STATIONARY AND HAS NOT BEEN IN A COLLISION, ADDITIONALLY I HAVEN'T ADJUSTED MY HEADREST IN YEARS. IT SEEMS THAT THE PIECES ARE FAILING ON THE ACTIVE HEADREST.

DRIVING SUV (NO PASSENGERS) STRAIGHT ON CITY STREET & FRONT PASSENGER SEAT HEAD REST ACTIVATED. NO CONTACT WITH ANY OBJECT.

VEHICLE WAS IN MOTION. I WAS DRIVING ON A CITY STREET WHEN MY PASSENGER HEADREST POPPED OUT OF PLACE. UNKNOWN. I HAD NO COLLISION OR WAS NO BUMPY ROAD CONDITIONS. THE PLASTIC PART HOLDING THE HEADREST TOGETHER LOOKS TO BE BROKEN. IM AFRAID MY DRIVER SIDE HEADREST MIGHT POP OPEN WHEN DRIVING ON THE HIGHWAY AND HIT ME AND CAUSE A COLLISION.

FRONT PASSENGER SEAT HEADREST POPPED OPEN, INEXPLICABLY. IT CANNOT BE MOVED BACK INTO POSITION. THIS COULD HAVE CAUSED INJURY IF SOMEONE HAD BEEN SITTING IN THAT SEAT AT THE TIME OF MALFUNCTION. THE SEAT MALFUNCTIONED WHILE DRIVING NORTH ON INTERSTATE 55, NORTH OF BLOOMINGTON, ILLINOIS.

SEVERAL TIMES I HAVE PUT MY VEHICLE IN PARK AND IT HAS STARTED ROLLING BACK. ONCE IT WAS IN PARK, THE DRIVER EXITED THE VEHICLE, AND AFTER A MINUTE THE VEHICLE BEGAN ROLLING. YES IT WAS IN PARK AS INDICATED ON THE DASHBOARD. I HADN'T PUT THE PARKING BREAK ON AS I HAD JUST STOPPED THE VEHICLE AND WASN'T PLANNING ON STAYING PARKED. WE WERE IN MY DRIVEWAY WITH A VERY SLIGHT INCLINE. ALL TIMES (4 SO FAR) I HAD TO PUT MY FOOT ON THE BREAK TO STOP THE VEHICLE. ONCE MY DAUGHTER WAS IN THE CAR AND JUMPED OVER TO SAVE HER LIFE BY PUTTING HER FOOT ON THE BREAK AS IT WOULD'VE WENT OVER THE SIDE OF A HILL. WITH A QUICK SEARCH IT APPEARS SEVERAL OTHER PEOPLE HAVE EXPERIENCED THE SAME WITH BRAND NEW 2014 JEEP GRAND CHEROKEE

WE WERE DRIVING DOWN THE ROAD AND THE CAR WENT INTO NEUTRAL. WE WERE STUCK ON THE MIDDLE OF THE ROAD WHILE WE TRIED TO GET IT TO GO BACK INTO DRIVE. IF THIS WOULD HAVE HAPPENED WHEN WE WERE TURNING OUT IN FRONT OF A CAR OR ON A BRIDGE IT WOULD HAVE BEEN REALLY BAD AND MORE THAN LIKELY CAUSED A BAD WRECK. EVERYWHERE I READ SAYS THESE CARS A NOW FOR THE SHIFTER PROBLEM BUT DOESN'T APPEAR TO HAVE A RECALL FOR MY EXACT VIN. WE HAD TO STOP DRIVING THE CAR BECAUSE WE ARE SCARED IT IS GOING TO GET US IN A WRECK. THE JEEP DEALER NEAR US SAID THAT WE NEED A NEW ELECTRONIC SHIFTER. IT IS ON BACK ORDER UNTIL EARLY FEBRUARY. WHAT CAN WE DO TO GET THIS REPLACED FREE OF CHARGE BECAUSE THIS IS A MAJOR SAFETY ISSUE AND COULD CAUSE HORRIBLE WRECKS. WE WERE DRIVING DOWN THE ROAD GETTING READY TO TURN ONTO AND I70 ON RAMP WHEN THE CAR JUST WENT TO NEUTRAL AND STOPPED. THE CAR WAS STATIONARY FOR MAYBE A COUPLE OF MINUTES WHILE WE TRIED TO GET IT BACK IN GEAR AND DRIVE STRAIGHT HOME. WE GOT LUCKY WE DID T GET HIT BY A SEMI TRUCK BECAUSE IT IS A VERY BUSY AREA BECAUSE THERE ARE 2 TRUCK STOPS THAT DRIVE THROUGH THERE.

VEHICLE WENT INTO NEUTRAL? LOSS OF POWER AND THEN REENGAGED AGAIN. TRANSMISSION WAS LOOKED AT HAD CODE 716. UPON FURTHER INVESTIGATION THE CLUTCHES WERE WORN SO THE TRANSMISSION HAD TO BE REBUILT. NOW IT IS EXPERIENCING ELECTRICAL ISSUES CAUSING THE VEHICLE NOT TO OPERATE.

I BOUGHT THIS JEEP ON THE 31ST OF DECEMBER. ONLY 10 DAYS INTO HAVING IT THE OIL STARTED LEAKING. I TOOK IT TO A REPAIR SHOP AND HE ADVISED ME THAT IT WAS LEAKING FROM THE OIL FILTER AND HOUSING ALONG WITH THE OIL COOLER. HE ADVISED ME THAT THIS IS A ONGOING ISSUE WITH THESE JEEPS. THIS WOULD NOT BE A EASY FIX AS THE INTAKE MANIFOLD ALONG WITH THE HEATER HOSES, FILTER HOUSING/OIL COOLER ASSEMBLY WOULD ALL HAVE TO BE REMOVED.

TL* THE CONTACT OWNS A 2014 JEEP GRAND CHEROKEE. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 20V699000 (ENGINE AND ENGINE COOLING) HOWEVER, THE PART TO DO THE RECALL REPAIR WAS NOT YET AVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER HAD EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE CONTACT CALLED GRAND JUNCTION CHRYSLER DODGE JEEP RAM (2578 US-6 &, HWY 50, GRAND JUNCTION, CO 81501) AND IT WAS CONFIRMED THAT PARTS WERE NOT YET AVAILABLE. THE CONTACT REQUESTED A LOANER VEHICLE AND WAS INFORMED THAT HE HAD TO PAY A FEE DIRECTLY FOR THE REMAINING TIME AND ATTEMPT TO GET REIMBURSED FROM THE RECALL CENTER. THE CONTACT STATED THAT HE WAS NOT PLEASED WITH WHAT THE DEALER INFORMED HIM ABOUT THE LOANER VEHICLE. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE AND PROVIDED WITH A CASE NUMBER. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.

SEAT BELT NOT RETRACTING ON BOTH THE DRIVER'S SIDE AND PASSENGER'S SIDE.

I VEHICLE WAS PARKED AND I WAS LOADING MY BOAT ON THE TRAILER AND WHEN I GOT IN THE CAR REALIZED THEY HAD POPPED WHILE IT WAS PARKED. IT IS NOT COMFORTABLE RIDING WITH HEADRESTS POPPED AND WE ARE CONCERNED FOR OUR SAFETY IF WE WERE TO BE IN AN ACCIDENT.

SEAT BELT STOPPED RETRACTING, UPON INSPECTION OF THE ISSUE I WAS ABLE TO IDENTIFY TWO CRACKS IN THE PLASTIC GUIDE THE BELT RUNS THRU. THIS RESULTS IN THE GUIDE PINCHING THE BELT AND THUS KEEPING IT FROM RETRACTING. THIS RESULTS IN THE BELT BEING LOOSE WHEN WEARING AND POTENTIALLY SIGNIFICANT INJURY IN THE EVENT OF A CRASH.

DRIVER'S SIDE HEADREST TRIM VISIBLY DETACHED FROM BACKSIDE. NOTICED WHILE PARKED IN DRIVEWAY. FIRST, NOTICED TETHER HANGING OUT FROM THE TOP. THEN, WITH A FLASHLIGHT, I LOOKED INTO THE INSIDE AND SEE WHAT LOOKS LIKE PLASTIC BRACKETS BROKEN FROM THE METAL ANCHOR POINT ON TOP. I ASKED MY WIFE (HER VEHICLE) IF SHE WAS IN ANY ACCIDENT AND SHE SAID NO. DOING RESEARCH ONLINE, I FOUND THAT THIS ACTIVE HEAD REST (AHR) TRIM IS SUPPOSED TO COMPRESS A SPRING AND CLIP ONTO METAL ANCHOR. BUT THIS PLASTIC IS SHEARED OFF. OTHERS HAVE HAD THIS PROBLEM AND THERE IS A CLASS ACTION LAWSUIT COMMENCING FOR THIS ISSUE. MY WIFE NOW CANNOT SAFELY DRIVE HER VEHICLE DUE TO HEADREST SPONTANEOUS FAILURE. HOW IS SHE SUPPOSED TO USE HER VEHICLE?

LIFTERS EXTREMELY NOISY. LOSS OF POWER. DEALER STATES THEY ARE FINE. WERE REPLACED ONCE UNDER WARRANTY, 2 YEARS LATER SAME PROBLEM. DEALER TOLD ME TO REPLACE THE ENGINE.

SINCE I PURCHASED MY JEEP IN 2014, I HAVE AN ONGOING PROBLEM WITH THE HEADLIGHTS. IT'S VERY DIFFICULT TO DRIVE AT NIGHT, AS THE HEADLIGHTS, EVEN ON BRIGHT ARE NOT BRIGHT ENOUGH TO DRIVE. I MUST USE MY BRIGHT LIGHTS THE ENTIRE TIME WHEN I HAVE TO DRIVE AT NIGHT. THIS IS A MAJOR SAFETY ISSUE AND I HAVE MENTIONED IT TO THE DEALER WHENEVER I HAVE TO TAKE MY CAR IN. I'VE READ SEVERAL OTHER COMPLAINTS ABOUT THIS VERY SAME PROBLEM. I WAS CONSIDERING PURCHASING ANOTHER JEEP, BUT I'M AFRAID THIS PROBLEM WILL ON ANY OTHER ONE I MAY BUY. IF I AM INVOLVED IN AN ACCIDENT, I WANT TO BE ON RECORD ABOUT THIS VERY SERIOUS ISSUE.

I LEFT MY PLACE OF WORK AND WHEN I WENT TO USE MY BRAKES THEY DIDN'T FULLY WORK. I BARELY GOT STOPPED IN TIME TO AVOID ONCOMING TRAFFIC. THE SPUTTERED AS I PRESSED THE BRAKE DOWN. I GOT IT LOOKED AT AND THEY CHANGED THE BRAKE BOOSTER. ALL WAS WELL AFTER THAT. THE PICTURE ATTACHED IS WAS I BOUGHT TO FIX MY CAR.

I HAVE BEEN GOING DOWN THE ROAD 3 DIFFERENT TIMES AT A NORMAL SPEED 55 AND IT DOWN SHIFTS TO A LOWER GEAR ON ITS OWN.THE ONLY WAY I CAN GET IT OUT IS TO MAKE A COMPLETE STOP AND PUT IT IN NEUTRAL OR CUT THE VEHICLE OFF AND RESTART. I HAVE PUT VERY FEW MILES ON THIS JEEP SINCE I PURCHASED IT. THIS HAPPENED THE LAST TIME I DROVE IT AND ALMOST CAUSED AN ACCIDENT. THIS HAPPENS JUST GOING DOWN THE MAIN ROADS AND I AM GETTING AFRAID TO DRIVE IT. I HAVE NOT DROVE IT AGIAN BECAUSE I AM AFRAID OF CAUSING AN ACCIDENT.

OIL FILTER AND COOLER HOUSING LEAKING. CAR HAS LESS THAN 60,000 MILES AND IN 6 YEARS OLD. THIS IS A COMMON PROBLEM WITH THE 3.6L ENGINE IN THESE CARS AND CAN LEAD TO A FIRE OR LOSS OF ENGINE OIL RESULTING IN ENGINE FAILURE WITHOUT WARNING. THIS IS NOT CAUSED BY ANY MOTION OF THE VEHICLE BUT JUST BY THE HEAT OF THE ENGINE WARPING THE PLASTIC PART AND CAUSING THE SEALS TO LEAK.

WHEN I WENT TO THE GAS STATION ON RT. 130 IN BURLINGTON, THE ATTENDANT TOLD ME MY GAS CAP WAS BROKEN. I DIDN'T QUITE UNDERSTAND AND THOUGHT HE MEANT THE GAS DOOR SINCE IT IS SOMETIMES HARD TO GET OPEN. I CHECK THIS MORNING TO SEE WHAT HE MEANT AND MY GAS CAP WAS LAYING IN THE BEHIND THE GAS DOOR. I HAVE A CAPLESS SYSTEM. NO NEED TO TWIST. I DON'T KNOW HOW IT BROKE. I CAN ONLY SAY THE ATTENDANCE TOLD ME IT WAS BROKEN BEFORE HE FILLED UP MY TANK.

PENTASTAR 3.6L REAR MAIN SEAL LEAK

EL VEHCULO ESTABA EN MARCHA Y ENCENDI EL CHECK ENGINE Y SE PUSO EN NEUTRAL SOLO Y NO CORRA HACIA ALANTE,LUEGO TAMBIN ENCENDIERON MS LUCES DE TABLERO Y UN CARTEL QUE DICE SERVICE SHIFTER.ESTO PASO EN UN SEMFORO DE UNA CALLE SECUNDARIA *DT*JB

I WAS COMING TO STOP AT A STOP SIGN AND HEARD A LOUD POP AND THE TRUCK JERKED FORWARD. THE TRUCK WAS SLOW GOING INTO FIRST GEAR AND WOULD NOT GO INTO REVERSE. TRUCK HAS 86,000 MIKES ON IT AND HAPPENED OUT OF THE BLUE. IT APPEARS THAT THERE ARE ISSUES WITH TRANSMISSIONS FOR JEEPS AS THE MANUFACTURER HAS THEM ON BACK ORDER.

DRIVER SIDE AND PASSENGER SEATBELTS FAIL TO RETRACT. THE PLASTIC GUIDE ON THE B-PILLAR MOUNTED D-RING IS CRACKING ON DRIVER SIDE AND IS CRACKED ON THE PASSENGER SIDE.

IN THIS CASE, THE VEHICLE WAS STATIONARY OR STARTING TO MOVE IN REVERSE TO HOOK A TRAILER. AS I LIGHTLY PUT MY HAND ON THE PASSENGER FRONT HEADREST, IT SPRUNG FORWARD. THERE WAS NOT A COLLISION AT THE TIME OF THE EVENT AND NO ONE CURRENTLY SITTING IN THE SEAT, ALTHOUGH, A PERSON WAS SITTING THERE JUST A FEW MINUTES BEFORE THIS HAPPENED. UPON FURTHER INSPECTION, I SEE THE PLASTIC OF THE INSIDE OF THE HEADREST THAT HOLD A ROD TO KEEP IT ATTACHED HAD BROKEN APART. THIS SHOULD ONLY HAPPEN DURING AN ACCIDENT.

MY 2014 JEEP GRAND CHEROKEE OVERLAND RANDOMLY HAD THE DRIVER HEADREST POP OUT OF PLACE AND HIT ME IN THE BACK OF THE HEAD WHILE I WAS PARKED IN MY DRIVEWAY.

TL* THE CONTACT OWNS A 2014 JEEP GRAND CHEROKEE. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 20V699000 (ENGINE AND ENGINE COOLING) HOWEVER, THE PART TO DO THE RECALL REPAIR WAS UNAVAILABLE. THE VEHICLE WAS TAKEN TO JEFF D'AMBROSIO DODGE CHRYSLER JEEP DOWNINGTOWN (1221 E LANCASTER AVE, DOWNINGTOWN, PA 19335; (610) 269-9500) WHERE IT WAS CONFIRMED THAT THE PART WAS NOT YET AVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE. THE CONTACT STATED THAT THE EGR COOLER WAS REPLACED FIVE TIMES HOWEVER, THERE WAS A FRACTURE WHICH ALLOWED GASOLINE TO ENTER THE ENGINE, CAUSING THE ENGINE TO FAIL. THE CONTACT WAS INFORMED THAT THE ENGINE NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE APPROXIMATE FAILURE MILEAGE WAS 102,000. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.*DT CONSUMER STATED EGR COOLER IS STILL NOT AVAILABLE.*JB

ON 12/23/2020 AT 6:00AM I WAS DRIVING ON LONG POINT ROAD WHEN THE VEHICLE COMPLETELY SHUTDOWN - ALL ELECTRICAL, ENGINE, LIGHTS, BREAKS, ETC. I WAS DRIVING AT APPROX. 30MPH HEADING TOWARDS A ROUND-ABOUT WHEN EVERYTHING SHUTDOWN. THE LOSS OF POWER RESULTED IN NOT BEING ABLE TO SLOW DOWN. LUCKILY THERE WEREN'T ANY CARS IN THE ROUND-ABOUT WHEN I ENTERED. HOWEVER, IT WAS A RATHER TIGHT ROUND-ABOUT AND WAS NOT ABLE TO MAKE THE TURN AND I WENT OVER THE CURB AND DROVE STRAIGHT THROUGH THE MIDDLE OF THE ROUND-ABOUT.. THE CAR RESTARTED AFTER ABOUT 3 SECONDS AND THE CHECK ENGINE LIGHT CAME ON. ONCE THE CAR RESTARTED, ACCELERATION WAS EXTREMELY LIMITED. I CONTINUED TO PROCEEDED DOWN LONG POINT ROAD UNTIL I COULD PULL OFF. ABOUT 1-2 MINUTES AFTER THE FIRST POWER FAILURE, ANOTHER POWER FAILURE/COMPLETE SHUT DOWN OCCURRED. THE SECOND POWER SHUTDOWN LASTED ABOUT 5-7 SECONDS AND TURNED BACK ON. I IMMEDIATELY PULLED OFF AND SHUT THE CAR OFF AND LET IT SIT FOR SEVERAL MINUTES. WHEN I RESTARTED IT, THE CHECK ENGINE LIGHT WAS ON, BUT WENT OFF AFTER SEVERAL HOURS. IT'S WORTH NOTING, I JUST RECEIVED THE ECODEISEL SOFTWARE UPDATED (I THINK V7). THIS UPDATE WAS PERFORMED ON 12/21/20

THE PASSENGER SEAT HEAD RESTRAINT DEPLOYED AND WAS NOT INVOLVED IN AN ACCIDENT AND WAS STATIONARY WHEN IT DEPLOYED.

OUR JEEP'S SHIFTER OCCASIONALLY REFUSES TO GO INTO "PARK" AFTER COMING TO A COMPLETE STOP AND WILL NOT GO INTO PARK EVEN AFTER OPENING THE DRIVER DOOR WHICH IS SUPPOSED TO AUTOMATICALLY HAPPEN BASED ON THE FIX IN SAFETY RECALL S27/NHTSA 16V-240. THE JEEP DEALERSHIP TOLD ME THERE IS A SHORT IN THE SHIFTER BUT THE REPAIR WOULDN'T BE COVERED BECAUSE THE SAFETY RECALL WAS ONLY FOR A "SOFTWARE" ISSUE NOT A "MECHANICAL" ISSUE WITH THE SHIFTER. EITHER WAY, IT IS A SAFETY HAZARD THAT WE CAN NOT SAFELY PARK OUR VEHICLE AND WE ARE EXPERIENCING SOMETHING THAT SHOULD HAVE BEEN FIXED IN THE MENTIONED SAFETY RECALL, BUT WASN'T.

TL* THE CONTACT OWNS A 2014 JEEP GRAND CHEROKEE. THE CONTACT STATED WHILE DRIVING 35-45 MPH MAKING A RIGHT TURN, THE VEHICLE STALLED WITHOUT WARNING. THE VEHICLE WAS TOWED TO CABRAL CHRYSLER JEEP DODGE RAM FIAT (1145 W YOSEMITE AVE, MANTECA, CA 95337, (209) 647-3195) TO BE DIAGNOSED. THE CONTACT WAS INFORMED THAT THE TONE WHEEL SENSOR NEEDED TO BE REPLACED. THE VEHICLE WAS REPAIRED. THE MANUFACTURER WAS CONTACTED AND INFORMED THE CONTACT THAT THE VEHICLE WAS NOT COVERED UNDER NHTSA CAMPAIGN NUMBER: 20V475000 (ENGINE AND ENGINE COOLING). THE FAILURE MILEAGE WAS 98,987.

I NOT ONLY DID I HAVE PROBLEM WITH THE SEAT BELT. I HAVE A PROBLEM WITH MY DASH BOARD THE IS A RECALL AND THAT HAS BEEN SINCE 02/2020 AND IT STILL HASN'T BEEN REPLACE. NOT ONLY THAT I HAD TO REPLACE BRAKES ROTOR CALIPER ON ALL FOUR TIRES WHEN I BROUGHT THE CAR IT HAD 23,599 MILES AND WHEN I REPLACE THEM THE MILES 31,00 MILES. I WAS WORKING THEM BUT SOCIAL SECURITY TOLD ME I COULDN'T WORK AND GET BENIFITS. SO I HAD TO QUIT THE JOB. HOW I AM I SUPPOSE TO PAY $728.11 CAR PAYMENT AND INSURANCE. AND PAY FOR REPAIRS TO. I GOT THE CAR 08/31/2018

PASSENGER SIDE SEAT BELT WON'T RETRACT. DEALERSHIP SAYS A PLASTIC PART IN THE RETRACTING SYSTEM IS BROKEN. WHY WOULD YOU USE PLASTIC ON A SAFETY RESTRAINT SYSTEM?

JEEP ALTERNATOR FAILURE, MATCHES DESCRIPTION IN ALTERNATOR IMPORTANT SAFETY RECALL P60 / NHTSA 14V-634 AND MATCHES DATES FOR VEHICLE RECALL IN NEW SAFETY RECALL ADVANCED COMMUNICATION ' T3607112017 FOR JEEPS PRIOR TO JULY 2014, MY BUILD DATE AUG 2013. WHILE DRIVING JEEP, BATTERY WARNING LIGHT, THEN JEEP ENGINE DIED WHILE DRIVING, SEVERAL ALERT LIGHTS FLASHED AND VEHICLE ELECTRICALLY DIED, DOORS LOCKED, WINDOWS LOCKED, NO START. WOULD NOT ACCEPT AAA JUMP. DEALER SAYS SAFETY RECALLS NOT APPLICABLE TO MY VEHICLE - YET ALT TYPE (BJA) IS DESCRIBED IN YOUR SAFETY RECALL, DESCRIPTION OF WHAT HAPPENS MATCHES, AND VEHICLE QUIT OPERATING WHILE IN MOTION.

VEHICLE WAS STATIONARY WHEN I NOTICED THE ACTIVE HEAD RESTRAINT WAS DEPLOYED. WHEN I INSPECTED IT I NOTICED A CLIP THAT HOLDS A METAL PIN THAT KEEPS THE HEAD REST IN PLACE WAS BROKEN. THERE IS NO WAY TO RESET IT BECAUSE OF THAT. I BELIEVE THE CLIP BROKE BECAUSE ITS TO THIN AND UNDER ALL THAT PRESSURE TRYING TO KEEP THE HEAD REST IN PLACE, IT GIVES OUT AND BREAKS.

UNEXPECTED SHIFT TO NEUTRAL WHILE ACCELERATING

I WAS ON I-95N AT APPROXIMATELY 65MPH IN NORTH CAROLINA ON 11/26/2021 WHEN MY WIFE AND I HEARD A LOUD MECHANICAL CRASH SOUND. MY WIFE WAS SITTING IN THE PASSENGER SEAT AND HAD BEEN HIT IN THE HEAD BY THE HEADREST THAT HAD EJECTED RANDOMLY. THERE WAS ABSOLUTELY NO REASON WHY THE HEADREST SHOULD HAVE DEPLOYED.

PASSENGER SIDE SEATBELT STOPPED RETRACTING AND ALSO WILL NO LONGER RELAX AT THE LAP. TOOK INTO JEEP DEALERSHIP IN BAKERSFIELD, CA. I WAS TOLD THE COST WOULD BE $500, I TOLD THE SERVICE DEPT TO ORDER AND I WAS SNAPPED AT... I WAS TOLD THEY COULD ORDER SAID PART BUT SHE, THE TECH DIDN'T KNOW WHEN IT WOULD ARRIVE, DUE TO COVID-19. SHE APPEARED TO NOT WANT TO ORDER, SO I SAID I WOULD GET IT FIXED ELSEWHERE. I HAVE MOVED TO UTAH AND HAVE NOT YET TAKEN IT IN. NOW THAT MY DRIVER'S SIDE IS JUST STARTING TO ACT LIKE THE OTHER SIDE, I WILL BE TAKING IT SOMEWHERE QUICKLY.

I WAS INVOLVED IN A INTERSECTION COLLISION WHERE ANOTHER VEHICLE DIDN'T STOP AND DROVE IN FRONT OF MY 2014 JEEP GRAND CHEROKEE. I COLLIDED WITH THE DRIVERS DOOR TO THE REAR OF THE VEHICLE AT A 20 MPH SPEED. THE OTHER VEHICLES AIR BAGS DEPLOYED. MY JEEP SUSTAINED FRONT DAMAGE A CRACKED HOOD, GRILL, FROM BUMPER TORN OFF I BROKE MY RIGHT FOOT. MY AIR BAGS DIDN'T DEPLOY ON THE IMPACT AND I DIDN'T FEEL OR SEE A SENSOR EMERGENCY BRAKING

ACTIVE HEADREST DEPLOYED WITHOUT CAUSE. CAR WAS MOVING AT HIGHWAY SPEED AND NO CONTACT WAS MADE WITH ANY OTHER VEHICLE AND NOT WHILE TURNING.

SERVICE FOUR WHEEL DRIVE SYSTEM COMES UP ON MY DASH AND THEN THE TRACTION LIGHT COMES UP ON MY DASH AND WON'T GO OUT. WHEN MAKING A LEFT TURN OR RIGHT SOMETIMES THE VEHICLE PULLS. ALSO WHEN ACCELERATING AND DECELERATING THE REAR DIFFERENTIAL MAKES A HUMMING NOISE.

APPROXIMATELY THREE WEEKS AGO I NOTICED OIL DRIPS WHERE THE CAR WAS PARKED. THE CAR HAD 49,740 MILES AND WAS ALMOST DUE FOR A 5,000 MILE OIL CHANGE. I TOOK IT EARLY AND ASKED THE MECHANIC TO CHECK ON THE LEAKS. HE FOUND THERE WAS OIL ALL OVER THE UNDERSIDE OF THE CAR AND ESPECIALLY AROUND THE OIL PAN, ALTHOUGH NO APPARENT SOURCE OF THE LEAK COULD BE SEEN, THE OIL PAN GASKET/SEAL WAS REPLACED. THAT DID NOT HELP THE PROBLEM, THE NEXT DAY THERE WAS A LARGER PUDDLE OF OIL UNDER THE CAR. APPARENTLY, THE OIL FILTER HOUSING ON THIS CAR IS CRACKED, LEADING TO AN OIL LEAK ON TOP OF THE ENGINE AND POOLING THAT RUNS DOWN THE BACK OF THE ENGINE. OCCASIONALLY BURNING OIL CAN BE SMELLED, CREATING A POSSIBLE FIRE HAZARD ISSUE TO THE PASSENGERS. IT WOULD SEEM THAT THIS IS A KNOWN PROBLEM - NHTSA HAS RECORDED A NUMBER OF COMPLAINTS FROM USERS (E.G., 11244788,11230350, 11193883, ETC.). FCA ISSUED AN EARLY SERVICE BULLETIN: SB-10058301-5939. SEARCHING ONLINE SHOWS LITERALLY HUNDREDS OF COMPLAINTS ABOUT THIS ISSUE. THIS IS AN EXPENSIVE REPAIR THAT SHOULD NEVER HAVE BEEN NECESSARY. THE REPLACEMENT PART NUMBER IS NOW ON ITS SIXTH REVISION (CURRENTLY ADAPTER-ENGINE OIL FILTER - MOPAR 68105583AF). IT SEEMS LIKE THERE SHOULD HAVE BEEN A RECALL FOR THIS ISSUE LONG AGO.

MY 2014 JEEP GRAND CHEROKEE WAS LESS THAN 6 YEARS OLD AND WITH 50,000 MILES ON IT IN JULY OF 2020... THE DRIVER SIDE ACTIVE HEADREST RESTRAINT DEPLOYED WHILE THE CAR WAS PARKED AND TURNED OFF. I WAS IN THE DRIVER SEAT TALKING TO MY SON WHO WAS IN THE FRONT PASSENGER SEAT, AND WE WERE WAITING FOR SOMEONE. MY HEAD WAS SUDDENLY SNAPPED FORWARD AT THE SAME TIME A LOUD BANG OCCURRED. I WAS SHOCKED BY THE INCIDENT AND REALIZED HOW LUCKY I WAS THAT I HAD NOT BEEN DRIVING, AS THIS SURELY COULD HAVE CAUSED A SERIOUS ACCIDENT. AT THAT POINT, THE CAR WAS VIRTUALLY UNDRIVEABLE AS IT PUSHED MY HEAD SO FAR FORWARD. I WAS SHOCKED WHEN I CALLED THE DEALER TO HEAR THAT THERE WAS NO RECALL ON THIS DEFECTIVE SITUATION. I THEN REALIZED MANY OTHER PEOPLE HAVE HAD THE SAME PROBLEM, AND YET CHRYSLER HAS DONE NOTHING TO RECALL THIS. I THINK THIS IS A SERIOUS SAFETY ISSUE, MADE WORSE BY THE FACT THAT THEY OBVIOUSLY KNOW THIS AND STILL ARE NOT DOING ANYTHING TO REMEDY IT.

I WAS DRIVING ON HIGHWAY 26 WEST BOUND IN OREGON JUST OUTSIDE OF PORTLAND. MY CAR HAS ECODIESEL ENGINE IN IT. I USUALLY BUY GAS WHEN IT IS ABOUT A QUARTER TANK OF FUEL. I HAD ABOUT QUARTER TANK OF FUEL AND ABOUT 150 MILES RANGE LEFT. I WAS ON THE LEFT LANE AND TRAVELING AT ABOUT 60 MPH. ALL THE SUDDEN MY ENGINE STOPPED INSTANTLY ON THE LEFT LANE OF HIGHWAY 26. ALL THE CARS BEHIND ME HIT THE BRAKES NOT TO REAR END ME. MY CAR'S ENGINE STOPPED AND SLOWED DOWN SO QUICKLY. IT WAS SCARY. I TRIED TO PULL OVER TO THE RIGHT SIDE OF THE HIGHWAY. ONCE THE CAR WAS PARKED, IT SAID THAT BATTERY SAVING MODE. IT WOULD CRANK UP BUT NOT START THE ENGINE. I CALLED A MOBILE MECHANIC OVER. HE CHECKED THE BATTERY AND ALTERNATOR AND SAID THE BATTERY IS STRONG AND NO BLOWN FUSES WHATSOEVER. HE THEN WENT UNDER THE CAR AND LISTEN THE FUEL PUMP AND SAID THAT IT SOUNDS VERY BAD.HE HAD BELIEFS THAT I HAD PROBLEMS WITH MY FUEL SYSTEM, MAYBE A BROKEN FUEL PUMP. HE READ THE CODES OUT OF CAR COMPUTER AND THEY ALL WERE RELATED TO THE FUEL SYSTEMS. I STARTED DOING SOME ONLINE RESEARCH AND FOUND OUT THAT JEEP GRAND CHEROKEES HAS A FAULTY DESIGN OF FUEL TANKS AND IF THE FUEL GOES BELOW THE QUARTER TANK LEVEL. THEN PUMP DOES NOT WORK PROPERLY. UPON READING THIS, I CALLED A FRIEND WHO BROUGHT ME 5 GALLONS OF DIESEL AND WE PUT THE DIESEL INSIDE THE TANK AND THE CAR STARTED IMMEDIATELY. I DROVE IT TO A NEAR BY GAS STATION AND FILED UP THE TANK FULL. I THINK THIS CAR HAS SOME SORT OF FAULTY DESIGN OF FUEL PUMP. IT WILL CAUSE A FATAL ACCIDENT IF IT DOES NOT GET CORRECTED BY THE MANUFACTURER AS SOON AS POSSIBLE. WHEN THE ENGINE STOPPED SUDDENLY, THE CAR ACTUALLY SWERVED AROUND LITTLE BIT. THIS INCIDENT COULD HAVE ENDED FATALLY IF I WAS NOT QUICK ENOUGH. I AM WRITING THIS TO LET YOU GUSY KNOW ABOUT THIS FLAW ABOUT GRAND CHEROKEE ECODIESELS 3.0 ENGINES.

TL* THE CONTACT OWNS A 2014 JEEP GRAND CHEROKEE. THE CONTACT STATED THAT THE FRONT DRIVER AND PASSENGER'S SEAT BELTS FAILED TO RETRACT. THE CONTACT STATED THAT WHILE DRIVING AND DEPRESSING THE BRAKE PEDAL, THE CONTACT LEANED FORWARD AND HEARD A CRACK. THE SEAT BELT BECAME LOOSENED. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC AND THE CONTACT WAS INFORMED THAT THE SEAT RETRACTOR FAILED AND WAS TO CONTACT A CHRYSLER DEALER. THE CONTACT CALLED KOLOSSO CHRYSLER JEEP DODGE RAM (2701 W COLLEGE AVE, APPLETON, WI 54914), AND INFORMED THE DEALER OF THE FAILURE. THE CONTACT WAS INFORMED THAT THE PART NEEDED FOR THE REPAIR WAS DISCONTINUED. THE VEHICLE WAS NOT TAKEN TO A DEALER AND WAS NOT REPAIRED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE AND REFERRED THE CONTACT TO NHTSA. THE FAILURE MILEAGE WAS APPROXIMATELY 92,000. THE VIN WAS NOT AVAILABLE. *DT*JB

VEHICLE WAS IN MOTION ON A HIGHWAY WHEN "SERVICE SHIFTER" WARNING CAME ON. LIGHTS ON SHIFTER GO ON AND OFF RANDOMLY WHILE PARKED AND IN MOTION ON HIGHWAYS, CITY STREETS. SHIFTER GETS STUCK BETWEEN GEARS, SHIFTER LIGHT READING GEAR READS DIFFERENTLY THAN DASH PANEL GEAR, EX. SHIFTER IS PUT IN DRIVE (D) AND DASHBOARD READS NEUTRAL (N). THERE ARE DELAYS IN SHIFTING BETWEEN GEARS AND BEEPING SOUND COMES ON. WHEN PUTTING VEHICLE INTO PARK AND IT WILL NOT READ IT, CREATING A STALL IN THE PROCESS, AND HAVING TO MOVE SHIFTER IN DIFFERENT GEARS BEFORE IT WILL START TO READ GEARS AGAIN. VEHICLE HAS THRUSTED FORWARD AFTER PUTTING INTO PARK WHILE A BEEPING NOISE IS GOING OFF. SHIFTER HAS NOT WANTED TO GO INTO PARK, OR REVERSE AND INSTEAD GOES INTO NEUTRAL. WHEN SHIFTER HAS BEEN PUT INTO PARK THE ENGINE HAS MADE AN ACCELERATION NOISE. SHIFTER HAS BEEN ERRATIC AND NON-CONSISTENT, CREATING FEARFUL AND UNSAFE OPERATING ISSUES.

THE DRIVERS SIDE SEAT BELT DOES NOT RETRACT WHEN RELEASED, CAUSING IT TO BE VERY LOOSE WHEN BUCKLING UP. NOTE: ESTIMATE OF WHEN THIS HAPPENED IS A GUESS. IT WAS PROBABLY HAPPENING FOR A WHILE ONLY SLIGHTLY AND I DIDN'T PAY A LOT OF ATTENTION TO IT. BUT NOW IT HARDLY RETRACTS AT ALL.

LEATHER DASHBOARD IS COMING LOOSE AND CURLING OFF DASH,IMPEDING DEFROSTER

TL* THE CONTACT OWNS A 2014 JEEP GRAND CHEROKEE. THE CONTACT STATED THAT WHILE DRIVING AT VARIOUS SPEEDS, THE AUTOMATIC EMERGENCY BRAKING WARNING LIGHT ILLUMINATED. THE CONTACT STATED THAT THERE WAS NO VEHICLE NEARBY. THE VEHICLE WAS NOT TAKEN TO BE DIAGNOSED NOR REPAIRED. THE MANUFACTURER WAS CONTACTED AND INFORMED OF THE FAILURE. THE FAILURE MILEAGE WAS 58,000.

MY VEHICLE MAKE AND MODEL IS UNDER RECALL FOR P67 BUT FOR SOME REASON MY VIN WAS NOT INCLUDED BUT THE PERSON I CALLED AT CHRYSLER SAID IT SHOULD HAVE BEEN AND TOLD ME FILE A COMPLAINT WITH YOU TO TRY TO HELP ME. I AM A CAREGIVER WITH THIS ONE VEHICLE FOR MY MOM WHO IS HANDICAP AND 81. I HAD NO CHOICE AND HAD TO TAKE HER OUT TO THE DR FOR A FLU SHOT AND MY SEAT BELT IS BROKE AND I CANT USE IT AND AIRBAGS DISABLED DUE TO SEAT BELT BROKEN. I HAD TO STOP FAST AND PULLED MY NECK 11/30/20.. PLEASE HELP US GET UNDER THIS RECALL.P67. I DON'T HAVE THE $ TO PAY 1,000 TO GET IT FIXED WHEN I SHOULD HAVE BEEN UNDER THE RECALL WITH THE OTHER 2014 JGC AT SAME MILEAGE WHEN IT WENT OUT. HOW DID MY JEEP GET MISSED FOR THIS RECALL? PLEASE INVESTIGATE AND HELP ME. I KNOW HOW HAVE A HURT NECK. NO PROTECTION AT ALL. THE SEAT BELT BROKE WHEN I GOT IN MY CAR WEEKS AGO. I WAS NOT IN MOTION AND I FELT IT GET LOOSE WHEN I GOT IN. IIT WAS ON THE FLOOR. IT JUST BROKE AND NO RETRACTION. HELP US PLEASE> P67. GET ME UNDER THAT RECALL. MANY COMPLAINTS BY OWNERS AT THIS SAME MILAGE IS SEEING THIS ISSUE. I AM NOT ALONE IN THIS ISSUE. IT IS A DEFECT. I HAVE NEVER HAD SUCH A DEFECT WITH ANY PAST CARS. NOT EVEN OLDER ONES. THIS IS MADNESS. IT CONTROLS ALL THINGS LIKE AIRBAGS, BEEPS WHEN SEAT BELTS ARE NOT ON..NOTHING IS WORKING NOW. IT IS OUR PRIMARY CAR. WHEN I HURT MY NECK ON 11/30 DRIVING? IT WAS IN MOTION AND OF COURSE I HAVE NO SEAT BELT THAT WORKS. A CAR STOPPED IN FRONT OF ME FAST AND I WAS THROWN FORWARD AND MY NECK PULLED. LOOK AT ORIGINAL COMPLAINT 11374883.*DT*JB

HEADREST DETACHMENT TWICE. THE HEADREST ON THE PASSENGER SEAT DETACHED DURING PARKING, WHEN I WAS LIVING IN INDIANA IN 2017. I FIXED IT IN TWIN CITY DODGE CHRYSLER IN LAFAYETTE, IN (WHERE I PURCHASED THE CAR IN 2014). NO COLLISION AT ALL AND THE HEADREST JUST DETACHED FOR NO REASON. THIS IS THE FIRST DETACHMENT. THE SECOND DETACHMENT IS ON MY DRIVER SIDE HEADREST. IT DETACHED DURING PARKING IN 2019 SEPTEMBER. I BROUGHT MY CAR TO CHAPMAN DODGE CHRYSLER JEEP IN SCOTTSDALE, AZ. THE STAFF THERE TOLD ME THE ISSUE WAS A DESIGNING PROBLEM OF GRAND CHEROKEE. THEY USED A PLASTIC PART IN HEADREST. IT IS WEAK AND CAN BREAK OFF ANYTIME. THEY SAID IF I FIX MY DRIVER SEAT HEADREST USING THE SAME PLASTICS, IT CAN STILL EASILY BREAK SIMPLY BECAUSE THE PLASTIC THING IS TOO FRAGILE. THE STAFF TOLD ME CHRYSLER MIGHT RECALL IT VERY SOON AND SO I KEEP WAITING. IT'S BEEN NOVEMBER 2020 AND STILL NO RECALL. I WANT CHRYSLER TO FIX THE PROBLEM COMPLETELY. I DO NOT WANT TO USE ANOTHER WEAK PLASTIC PART THAT CAN RANDOMLY DETACH ANYTIME. IF THE DETACHMENT OCCURS WHEN I AM DRIVING 70+ MPH, CERTAINLY IT WILL KILL ME AND SOMEONE ELSE. I AM SCARED OF THE PLASTIC PART AND SO I AM DRIVING WITHOUT IT BEING FIXED, WHICH IS REALLY CAUSING MY NECK PROBLEM BECAUSE IT PUSHES MY HEAD SEVERAL INCHES FORWARD DURING DRIVING. I REALLY WANT THE CHRYSLER TO RECALL IT AS SOON AS POSSIBLE, FOR THE SAFETY AND HEALTH OF EVERY CUSTOMER.

SITTING AT A STOPLIGHT THE DRIVER SIDE HEAD RESTRAINT EXPLODED. CAR WAS NOT MOVING. WAS ON A CITY STREET.

THE SEATBELTS DON'T WORK . THE SUNROOF GETS STUCK AT TIMES . IT'S JUST MULTIPLE PROBLEMS WRONG WITH THIS MODEL OF JEEP .

POPPED PASSENGER HEAD REST WHILE SITTING STATIONARY IN THE GARAGE.

WHILE PARKED THE REAR HATCH HAS RECENTLY STARTED TO GO UP ALMOST ALL THE WAY AND THEN COME BACK DOWN, SOMETIMES VERY FAST OTHER TIMES SLOWLY. IT HIT ME IN THE BACK THE FIRST TIME. I CALLED THE DEALER TO INQUIRE ABOUT RECALL R27 / NHTSA 15V-393, THEY SAID IT WAS NOT LISTED FOR MY VIN, THE VEHICLE WAS BUILT IN 3/14 AND DISPLAYS ALL OF THE ISSUES LISTED IN THAT RECALL.

I SENT IN COMPLAINT # 11374883 ON 11/16/20 BUT NEEDED TO ADD THAT MY AIRBAGS ARE NOT WORKING EITHER ALONG WITH THIS SEAT BELT THAT THE PENDULUM OR MOTOR HAS BROKEN. I UNDERSTAND THE AIRBAGS ARE TIED INTO IT THE P67 RECALL AS WELL. THEY ARE NOT WORKING EITHER AND MY WARNING SYSTEM IS NO LONGER TELLING ME MY AB OR SEAT BELT IS NOT WORKING OR ON. RECALL P67 WAS MY MODEL AND MAKE JEEP BUT MY VIN WAS NOT INCLUDED FOR SOME REASON. I CALLED GM AS THE RECALL STATED AND THEY SAID THEY DON'T KNOW WHY MY VIN WAS NOT PART OF THE RECALL AND SHOULD HAVE BEEN,. THEY ADVISED ME TO REACH OUT TO YOU AND ASK YOU TO GET THIS ADDED TO THAT RECALL AS THE ISSUES MATCH AND ARE THE SAME FOR OTHER OWNERS OF THE SAME VEHICLE I HAVE AND YEAR AND MODEL. PLEASE, MY SAFETY IS COMPROMISED AND I DO NOT HAVE THE FUNDS TO GET THIS DEFECT FIXED. I AM THE CAREGIVER TO MY SICK 81 YR OLD HANDICAPPED MOTHER AND I NEED SAFETY WHEN CARRYING MY 81 YR OLD MOTHER AROUND. THE PASSENGER SIDE WILL GO NEXT AS REPORTED BY OTHERS ON THE THREADS I SEE. THIS ISSUE OCCURRED AT THE MILEAGE OTHERS SAID IT DID TO THEIRS. 14,000+ AS A MATTER OF FACT. PLEASE, GET ME UNDER THIS RECALL FOR MY JEEP GC LIMITED 2014 MODEL. THIS IS CLEARLY A DEFECT AS WAS MY OIL SENSOR THAT HAD NO ISSUES AT ALL BUT A WARNING LIGHT THAT CAME ON.. I HAD IT FIXED AT 550.00 BACK 2 YRD AGO. MANY OTHER SAME COMPLAINTS BUT NO RECALL. CHRYSLER FILED BANKRUPTCY. YOU ARE TRULY, MY ONLY HOPE TO GET THIS UNDER THE P67 RECALL AS IT SHOULD HAVE BEEN WHEN MY MODEL AND MILEAGE IS THE SAME AS OTHERS WHEN THE ISSUES OCCURRED. PLEASE HELP ME. I HAVE NEVER HAD THIS HAPPEN IN ANY OF MY PAST CARS OR MY HUSBANDS OLD CAR OR MY DAUGHTERS CARS. THIS IS A DEFECT AND MY FAMILIES SAFETY IS AT RISK AS THIS IS OUR MAIN VEHICLE. PLEASE HELP AND GET ME UNDER THAT RECALL. I AM PRAYING ABOUT THIS , THAT YOU WILL HELP US TO GET THIS DEFECT RESOLVED UNDER P67.

DRIVER SIDE SEATBELT MOTOR IS OUT RENDERING MY SEATBELT USELESS AND AIRBAGS. NO BEEPING IF SEATBELT IS NOT ON. I AM NOT PROTECTED AS SEATBELT MOTOR IS OUT. RECALL P67 DOES NOT COVER MY VIN BUT NEEDS TO AS IT WENT OUT AT 58,000 MILES WHICH IS COMMON. I NEED TO BE INCLUDED. MY SAFETY IS AT RISK. VEHICLE START UP SEATBELT WON'T MOVE OR TIGHTEN. IT'S LOOSE ON THE FLOOR. SEE ALSO ODI 11377406 *DSY*DT*DT*DT THE CONSUMER STATED THE VEHICLE WAS REPAIRED.

SEAT BELT STOPPED RETRACTING AND HAD TO BE REPLACED COMPLETELY. ORIGINAL OWNER OF VEHICLE WITH NO PREVIOUS DAMAGES TO SEATBELT

MY STEERING CONTROL MODULE HAS A SHORT CIRCUIT CAUSING MY ELECTRONIC STABILITY CONTROL LIGHT TO FLASH AND MY BLINKERS AND WINDSHIELD WIPERS NOT TO WORK. I TOOK IT TO MY LOCAL MECHANIC AND HE SAID MODULE NEED TO BE REPLACED AND THERE IS AN OPEN RECALL. RECALL P64/ NHTSA 14V-636 - WHICH APPLIES TO MY MODEL YEAR AND DESCRIBES MY PROBLEM EXACTLY. I CALLED THE CHRYSLER RECALL DEPARTMENT AND THEY ARE SAYING THIS RECALL DOES NOT APPLY TO MY VEHICLE AND THEY WILL NOT FIX IT FREE OF CHARGE. I HAVE TWO YOUNG CHILDREN AND THE RECALL SAYS THIS COULD CAUSE A CRASH WITHOUT WARNING. ASKED TO SPEAK TO A SUPERVISORY AND "NON WAS AVAILABLE." I AM WORRIED FOR THE SAFETY OF MY FAMILY AND I CANT PAY $1000+ TO FIX THIS WHEN THIS IS A KNOWN PROBLEM. I HAVE AN APPOINTMENT AT MY LOCAL JEEP SERIVCE DEALER NEXT WEEK BUT I AM WORRIED THEY WILL NOT APPLY THIS RECALL, CONSIDERING WHAT CHRYSLER CORPORATE IS SAYING.

THE SERVICE SHIFTER WARNING GOES ON AND OFF WHEN THE CAR IS IN MOTION. THERE ARE COUNTLESS REPORTS OF THIS PROBLEM LISTED ONLINE WITH JEEP GRAND CHEROKEES, YET THERE IS NO RECALL SO I AM REPORTING THE ISSUE.

I PURCHASED THIS VEHICLE USED ONLY TO DISCOVER THAT BOTH FRONT SEATBELTS WILL NOT RETRACT. WHEN YOU ARE SEATED, THERE IS ABOUT 1 FOOT OF BELT LEFT LEFT DANGLING, YOU CANNOT PUSH IT BACK IN. JEEP DEALER QUOTED $1000+ TO REPLACE THEM.

I STARTED RECEIVING THIS ERROR JUST AFTER THE 'RECALL FIX' FOR THE SHIFTER. NOW IT GOES ON WHILE DRIVING AND SHIFTING. THEY WANTED $180 JUST TO EVALUATE THE PROBLEM EVEN THOUGH I TOLD JEEP SERVICE THE ISSUE IS THEIR FAULT.

MY VEHICLES DRIVER HEADREST POPPED OPEN, EXPOSING THE INSIDE OF THE HEADREST, RANDOMLY WITHOUT COMING INTO CONTACT WITH ANYTHING THAT WOULD'VE CAUSED THE INCIDENT.

I WAS GETTING READY TO LEAVE, THE VEHICLE WAS PARKED WHEN I HEARD AN EXTREMELY LOUD POP NOISE! I THOUGHT IT WAS AN ACCIDENT OR SOMETHING HAD SMACKED INTO MY CAR UNTIL I REALIZED THE LOUD NOISE CAME FROM THE HEADREST POPPING COMPLETELY OPEN! I AM VERY GRATEFUL THAT I WASN'T DRIVING AT THE TIME AS THIS SURELY COULD HAVE CAUSED ACCIDENT AND OR INJURY OR BOTH.

TL* THE CONTACT OWNS A 2014 JEEP GRAND CHEROKEE. THE CONTACT STATED THE DRIVER'S SIDE FRONT SEAT BELT FAILED TO RETRACT. THE VEHICLE WAS TAKEN TO NAPERVILLE CHRYSLER JEEP DODGE RAM LOCATED AT 1565 W OGDEN AVE, NAPERVILLE, IL 60540, (630) 505-8282, TO BE DIAGNOSED. THE CONTACT WAS INFORMED THAT THE SEAT BELT RETRACTOR NEEDED TO BE REPLACED. THE VEHICLE WAS REPAIRED. THE MANUFACTURER WAS INFORMED OF THE FAILURE. THE FAILURE MILEAGE WAS 83,901.

ENGINE FIRE OCCURRED WHILE VEHICLE WAS IN OPERATION. VEHICLE HAS 3.0L ECO DIESEL ENGINE. DODGE RAM 1500 TRUCKS WITH SAME ENGINE ARE ON RECALL (FCA VB1/NHTSA 19V-757) FOR FIRES DUE TO EGR COOLER FAILURE, BUT THIS VEHICLE HAS NOT BEEN RECALLED. I AM A PROFESSIONAL ENGINEER THAT DETERMINED THE FIRE ORIGIN AND CAUSE OF THE VEHICLE IS DUE TO THE SAME ISSUE. YESTERDAY, I PARTICIPATED IN A DESTRUCTIVE EXAMINATION OF THE VEHICLE WITH A REPRESENTATIVE FOR FCA PRESENT. HOWEVER, I AM NOT CONFIDENT THAT FCA WILL PROVIDE NOTICE OF THIS ISSUE TO NHTSA IN A TIMELY MANNER, IF FCA PROVIDES NOTICE AT ALL. THE FIRE ORIGINATED INSIDE THE ENGINE INTAKE CONSISTENT WITH AN EGR COOLER FAILURE. I URGE NHTSA TO INVESTIGATE THIS MODEL VEHICLE AND EXTEND THE RECALL BEYOND THE DODGE RAM 1500 TRUCKS. MILEAGE PROVIDED IS AS OF LAST OIL CHANGE JUNE 12, 2020. THE SPEED LISTED IS AN ESTIMATE BASED ON INFORMATION PROVIDED FROM THE PERSON DRIVING THE VEHICLE WHEN THE FIRE OCCURRED.

PASSENGER HEADREST DEPLOYED ON ITS OWN.

DRIVERS SEATBELT DOES NOT RETRACT WHEN OPENING DOOR OR LOCK WHEN DRIVING. I HAVE REPLACED THE PASSENGER SEATBELT AT A COST OF $585.00 IN APRIL, 2020. THIS IS DEFINITELY A PROBLEM WITH THE 2014 MODEL.

ALTERNATOR STOPPED WORKING, CHANGED THE BATTERY AND LIGHT TURNED ON SAYING BATTERY VOLTAGE LOW. DRIVER WINDOW AND MIRROR BUTTONS STOPPED WORKING AT THE SAME TIME, CAUSING US TO THINK IT WAS THE BATTERY THAT WAS NOT WORKING BUT STILL DOES NOT WORK AFTER THE BATTERY WAS CHANGED.

AFTER PARKING VEHICLE IN MY DRIVEWAY AT HOME, I OPENED THE DOOR AND ROTATED MY BODY TO EXIT THE CAR WHEN I HEARD A VERY LOUD 'POP' AND REALIZED THE HEADREST HAD COME VERY FAR FORWARD. I FOUND PIECES OF PLASTIC IN THE SEAT BEHIND ME AND AM UNABLE TO MOVE THE HEADREST BACK TO A 'CLOSED' POSITION.

THE VEHICLE WAS STATIONARY IN THE DRIVEWAY AND I WAS GETTING OUT OF THE CAR WHEN I HEARD A LOUD POP AND I LOOKED OVER AND SAW THAT THE HEADREST HAD DEPLOYED OUT OF NOWHERE.

PASSENGER SEAT HEAD REST UNEXPECTEDLY EXPLODED OUTWARD WHILE DRIVING ON THE HIGHWAY HITTING MY WIFE IN THE BACK OF THE HEAD. COULD NOT RESET THE HEADREST AS IT SEEMS THE PLASTIC PIECE THAT HOLDS THE HEADREST INTO PLACE FAILED AND RELEASED IT.

WHEN DRIVING HIGHWAY SPEEDS STEERING AND MAINTAINING CONTROL VERY HARD. COMPUTER KEEPS CHANGING DOES NOT STAY WHEN SET, HAS TO BE CONSTANTLY RESET. WHEN PARKED AND RUNNING, OR OVER NIGHT ON RESTART. WHEN MOVING ALSO SEEN THINGS CHANGE ONCE.

I CONTINUE TO HAVE ROCKER ARM AND SUSPENSION BEARING AND TICK TICK TICK SOUNDS AFTER TWO SEPARATE REPAIRS. ALL OF THE ITEMS SHOULD HAVE BEEN REPLACED NOT JUST ONE OR TWO. IT IS A 12 DOLLAR PART. THE LABOR TO DISASSEMBLE AND REASSEMBLE CAR IS ASTRONOMICAL. HAVE BEEN WITHOUT CAR TWO TIMES FOR OVER 15 DAYS. TOTALLY UNSATISFACTORY.

THE HEADREST POPPED OUT DURING NORMAL HIGHWAY DRIVING, THE RESULT ALMOST CAUSED A HEAD ON COLLISION AT 45 MPH.

WHEN CAR IS IN MOTION, CAR RUNS ROUGH, HESITATES, SOMETIMES BRAKES ARE SLOW TO REACT. WHEN STATIONARY CIRCUITS SHORT FOR REMOTE START, OUTLETS AND OPERATING BACK LIFT. P0013 CODE IS ON THIS VEHICLE. THIS VEHICLE IS DEMONSTRATING THE SAME FUNCTIONS AS THOSE OTHER JEEP VEHICLES THAT WERE RECALLED.

DOCUMENTED ISSUES AND CONCERNS ABOUT SLIPPING TRANSMISSION, SLUGGISH SHIFTING UP AND DOWN. SERVICED AT ONLY JEEP DEALERS- NEVER NOTIFIED OF AN ISSUE AND NO ACKNOWLEDGEMENT TO MY CONCERN ABOUT TRANSMISSION. CAR WENT IN FOR (4) ANNUAL SERVICE WITH A DOCUMENTED CONCERN ABOUT THE TRANSMISSION. NOTHING DETECTED. JUST NOTIFIED CAR NEEDS A NEW TRANSMISSION AT JUST UNDER 44,000.

MY CAR WAS PARKED AND THE HEADREST ON THE PASSENGER SIDE OF MY 2014 JEEP GRAND CHEROKEE OVERLAND DEPLOYED. I HAVE NEVER BEEN REAR-ENDED/HAD MY CAR IN AN ACCIDENT, SO IT WOULD MAKE NO SENSE FOR THE HEADREST TO DEPLOY. MY CAR WAS PARKED AT THE TIME OF THE DEPLOYMENT.

THE FORWARD COLLISIN CONTROL WAS TURNED ON. IT STARTED BEEPING WHEN NO ONE WAS NEAR ME AT ALL FROM ANY SIDE OF VEHICLE. THEN THE BRAKES SLAMMED LIKE IT WAS PREVENTING A REAR END COLLISIN BY MY VEHICLE. MY CAR SLID TO A STOP AT APPROXIMATELY 40 MILES AN HOUR. IT SCARED THE CRAP OUT OF ME AND I HAVE HAD THAT SAFETY SENSOR OPTION TURNED TO OFF EVER SINCE THIS INCIDENT.

I WAS IN THE CAR PARKED AND OUT OF NOTHING THE HEADREST POPPED AND HIT MY HEAD. I TRIED TO SEE WHAT THE PROBLEM WAS , BUT THERE WAS NO WAY OF PUTTING IT BACK IN.

FRONT DRIVER SIDE SEAT BELT STOPPED RETRACTING. MADE IT UNSAFE TO DRIVE. THE PLASTIC PIECE THAT COVERS THE ATTACHMENT IS BROKEN IN SEVERAL PLACES AND PINCHES THE SEAT BELT. THE ENTIRE UNIT NEEDED TO BE REPLACED. THIS APPEARS TO BE KNOWN ISSUE WITH JEEP AND SHOULD PART OF A SAFETY RECALL. I WAS ON A PARKING LOT WHEN THE SEAT BELT STOPPED RETRACTING. THE COST TO FIX THE PROBLEM WAS $783.42.

WHILE DRING IN MY HOMETOWN AT ABOUT 30 MPH THE TRANSMISSION STARTED JERKING AND I NOTICED SMOKE FROM UNDER THE HOOD. THE CAUSE WAS LATER DETERMINED TO BE A HYDRAULIC FILLED MOTOR MOUNT BREAKING ON DRIVERS SIDE AND LANDING ON EXHAUST PIPE.

HARD SHIFTING IN LOW HEATS AND ALSO ON THE HIGHWAY TRYING TO PASS ANOTHER VEHICLE THE MY JEEP HESITATES BEFORE IT ACCELERATES AND STARTS TO FUNCTION PROPERLY AGAIN. KEEP DEALERSHIPS HAVE REPLACED TRANSMISSION 2 TIMES SINCE I PURCHASED THE VEHICLE. ALSO HAVE SOME MULTIPLE SOFTWARE UPDATES AND ISSUE STILL PERSISTS.

THE DRIVER'S SIDE SEAT BELT SUDDENTLY WOULD NOT RETRACT, EVEN WHILE FEEDING IT BY HAND BACK INTO THE SPOOL. WE FOUND THAT THE SLOT IN THE B PILLAR, THROUGH WHICH THE SEAT BELT RETRACTS, IS CRACKED. THIS HAS CAUSED THE SEAT BELT TO BE PINCHED. IF A SMALL SCREWDRIVER IS USED TO PRY OPEN THE SLOT, THE SEAT BELT RETRACTS. A SEAT BELT NOT RETRACTING IS A SERIOUS SAFETY ISSUE AND SHOULD BE A WARRANTEE REPAIR OR SUBJECT TO A RECALL, NEITHER OF WHICH SEEM TO APPLY.

PASSENGER SEATBELT WON'T RETRACT.

THE HEADREST ON THE SEAT, WHILE SITTING IN CAR IN MY DRIVEWAY IT BROKE LOOSE AT THE PIN AND HIT THE BACK OF MY HEAD.THE PIN REMAINED LOCKED IN AND BURST OUT AT AREA THAT HOLDS IT IN.

MY JEEP WAS SITTING UNDER MY CARPORT AND WHEN I WENT TO GET INTO IT THE HEADREST HAD POPPED OPEN. I DIDN'T KNOW WHAT HAD HAPPEN UNTIL I GOOGLE AND FOUND THAT OTHER PEOPLE HAD THE SAME THING HAPPEN TO THEM.

WHILE MY CAR WAS SITTING IDLE AT A STOP LIGHT WITHIN THE CITY LIMITS OF WILMINGTON, NC THE PASSENGER SIDE HEADREST EXPLODED. THERE WAS NO CONTACT MADE TO MY VEHICLE, THE HEADREST JUST EXPLODED AND SPRUNG FORWARD. NOBODY WAS INJURED. UNTIL I ARRIVED HOME AND GOOGLED WHAT HAPPENED I DIDN'T REALIZE THE HEADREST ACTED AS AN AIRBAG OR THAT THIS IS A KNOWN ISSUE WITH THE 2014 JEEP GRAND CHEROKEE.

ON 9/23/20 MY 2014 GRAND JEEP CHEROKEE ACCELERATED ON ITS OWN CAUSING ME TO CRASH INTO A FOUNTAIN WALL. I WAS PARKING AND ALMOST AT A COMPLETE STOP WHEN MY CAR WENT HAYWIRE. IT FELT AS IF I GOT HIT FROM BEHIND, MY DASH LIT UP, MY ENGINE REVVED REAL LOUD AND MY CAR LUNGED FORWARD. THERE WAS ENOUGH FORCE TO LIFT MY FRONT END AND PLACE IT ON THE 2ND TIER OF THE FOUNTAIN WALL. I WAS IN A TIGHT PARKING AREA AT THE HIALEAH GARDENS BUILDING DEPARTMENT. PLEASE GOOGLE EARTH THE PARKING LOT TO UNDERSTAND THE PARKING LOT AND HOW COMPACT IT IS. I HAD AN INVESTIGATION DONE ON MY CAR AND RECEIVED A VERY GENERIC RESPONSE VIA EMAIL REGARDING THE FINDINGS AND THAT CHRYSLER / JEEP WERE NOT LED TO BELIEVE THAT THE INCIDENT WAS DUE TO A MANUFACTURING RESPONSIBILITY. NOT ONE PERSON HAS CALLED ME TO DISCUSS. JEEP IS VERY LUCKY MY KIDS WERE NOT IN THE CAR AND THAT I DIDN'T KILL ANYONE OR MYSELF. CUSTOMER CARE HAS BEEN A JOKE. THEY TOLD ME THAT I CAN REQUEST CALL BACKS BUT IT WILL NEVER HAPPEN. I HAVE A RIGHT TO KNOW WHAT THE INVESTIGATION SHOWED ON MY CAR. MY CAR ACCELERATED ON ITS OWN! I CANNOT GET ANY RESPONSE FROM THE CHRYSLER / JEEP ON THE INVESTIGATION OF THE LITTLE BLACK BOX AND HOW THEY CAME UP WITH THEIR DECISION. I BELIEVE THEY SEND THESE GENERIC EMAILS OUT TO SHUT YOU UP AND HOPE NOTHING FURTHER COMES ABOUT. THEY KNOW WE HAVE NO MEANS OF TALKING TO ANYONE AND GET AWAY WITH HAVING DEFAULTED SUV'S. THEY GET AWAY WITH LYING AND BEING UNOBTAINABLE. I HAVE ADDITIONAL PICTURES IF YOU NEED TO SEE THEM

DRIVER SIDE ACTIVE HEADREST DEPLOYED WITHOUT CAUSE. THE VEHICLE WAS UNATTENDED WHEN THIS OCCURRED, AND IS NOT REPAIRABLE WITHOUT REPLACING

THIS VEHICLE HAS BEEN GOING DEAD WHILE TRAVELING MULTIPLE ,IT HAS IN DEALER REPAIR MULTIPLE TIMES. LAST FIX WAS REPLACING COMPUTER COSTING OVER $800. TWO DAYS LATER IT WENT DEAD WHILE A WAY DRIVING ON A HIGHWAY. THAT HAS HAPPENS OVER 6 TIMES! WE REFUTED PAYING THAT BILL WITH DEALER IN MOUNTAIN HOME ARKANSAS. CAR HAS BEEN IN MY GARAGE SINCE THAT TIME. THIS HAS BEEN REPORTED TO THE DEALER SERVICE DEPARTMENT IN MOUNTAIN HOME AND THEY HAVE NOT RESPONDED WITH A PLAN TO FIX THIS EXTREME DANGER. VEHICLE WAS IN MOTION ALL OF THESE TIMES ON A CURVING HIGHWAY IN HILLS AND WINDING ROAD. I AM TOTALLY FRIGHTENED TO DRIVE IT AND JEEP DOESN'T SEEM TO CARE. I NEED HELP IN RESOLVING THIS.

I WAS TRAVELING 35 MPH, ALONE IN THE VEHICLE, AND THE DRIVER'S ACTIVE HEAD RESTRAINT SUDDENLY DEPLOYED WITHOUT REASON.

WHILE DRIVING IN MY HOMETOWN ABOUT 30 MPH THE TRANSMISSION STARTED JERKING AND SMOKE CAM FROM UNDER THE HOOD. THE CAUSE WAS A HYDRAULIC FILLED MOTOR MOUNT BREAKING AND OIL BLEW OUT.

THE AIR BAG IN THE DRIVER SIDE HEADREST WENT OFF AND THE HEADREST IS UNABLE TO RESET. THE DEF LINE AND INJECTORS WENT BAD AND I CANNOT DRIVE MY VEHICLE.

MY DRIVER SIDE HEADREST HAS COME LOOSE, IT'S THE CUSHIONED PART THAT YOUR HEAD ACTUALLY RESTS ON AND IT CONTAINS AN AIRBAG SO I AM CONCERNED THE AIRBAG MAY INFLATE WHILE I AM DRIVING. I HAVE TAKEN IT TO MY LOCAL JEEP DEALER AND THEY SAY I HAVE TO PAY TO HAVE IT REPLACED. THE COST IS $750 PLUS INSTALLATION.

THE UPPER SEAT BELT PLASTIC GUIDE CRACKS DURING ROUTINE USE, PREVENTING PROPER RETRACTION OF SEAT BELT. THE SEATBELT REMAINS SLACK ON AN OCCUPANT RESULTING IN IMPROPER FIT.

I AM DRIVING THIS MORNING TO AN APPOINTMENT IN THE I 75 WHEN A TAKE THE EXIT AT 20 MPH AND THE FRONT PASSENGER SIDE HEADREST DEPLOYED. NO CRASH , NOTHING HAPPEN OUTSIDE WHEN I SEE MY SON AND THE BOOM OF THE HEADREST

THOS IS THE SECOND TIME THAT I HAVE TO REPLACE THE DRIVER HEADLIGHT. IHAVE SEEN MULTIPLE JEEP GC IN THE STREET WITH THE SAME PROBLEM. IT IS A SAFETY ISSUE SPECIFICALLY WHEN YOUR LIGHTS ARE NOT WORKING AT NIGHT AND YOUBARE DRIVING WITH YOUR FAMILY IN RURAL ROADS. BOTH TIMES IT HAPPEND WHEN I STARTED THE VEHICLE TO LEAVE A FAMILY MEMBER HOME AT NIGHT

DRIVER SIDE SEATBELT IS NOT ROLLING UP... THE SEAT BELT IS NOT ADJUSTING TO ORIGINAL POSITION. THIS CREATES A SAFETY ISSUE IN CASE THERE IS AN ACCIDENT AND THE SEAT BELT FAIL TO DO ITS JOB.

WHEN DRIVING ON ANY TYPE OF ROAD, YOU BEGIN TO FEEL VIBRATIONS WHEN HITTING 65 OR FASTER. THE VIBRATIONS ARE VISIBLE IN THE STEERING WHEEL. WHEN TURNING THE WHEEL RIGHT YOU HEAR A POPPING NOISE.

TL* THE CONTACT OWNS A 2014 JEEP GRAND CHEROKEE. THE CONTACT STATED THAT WHILE DRIVING AT HIGHWAY SPEEDS OVER 80 MPH, THE CHECK ENGINE WARNING LIGHT ILLUMINATE AND THE SPEED WAS REDUCED TO 40 MPH WITH A KNOCKING SOUND COMING FROM THE ENGINE. THE VEHCILE WAS TAKEN TO AN UNKNOWN DEALER WHO DIAGNOSED THAT THE ENGINE COIL PACKS WERE DEFECTIVE AND NEEDED TO BE REPLACED. THE CONTACT INDICATED THAT THE COIL PACKS WERE REPLACED ON 7 SEPARATE OCCASIONS FOR THE SAME FAILURE. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 42,000.

WHILE SITTING AT A STOP LIGHT, PASSENGER SIDE SAFETY HEADREST DEPLOYED ON ITS OWN.

WHILE IN MOTION THE VEHICLE UNEXPECTEDLY SHIFTING INTO NEUTRAL. THE LOSS OF DRIVE COULD BE POTENTIALLY DANGEROUS TO THOSE IN THE CAR AND SURROUNDING VEHICLES.

DRIVER SIDE HEAD REST DEPLOYED AND IS PROTRUDING FORWARD.

REAR HATCH DOOR DOES NOT STAY IN PLACE AFTER ELEVATING. HATCH DOOR OPENS AUTOMATICALLY AS IT SHOULD. THE HATCH THEN FALLS (CLOSES) QUICKLY AND HEAVILY WITHOUT INITIATION. VEHICLE WAS PARKED, ENGINE OFF, PARKED IN A PARKING SPACE AT THE GROCERY STORE THE FIRST TIME IT OCCURRED. OCCURS CONTINUOUSLY, HAS NOT RESOLVED. HATCH HAS FALLEN ON MY HEAD AND MY BACK.

DRIVERS SIDE HEADREST BECAME SUDDENLY UNATTACHED AND BROKEN WHILE STATIONARY. HEADREST CUSHION WILL NOT SNAP BACK INTO PLACE BECAUSE OF A BROKE PART INSIDE THE HEADREST WITH THE MECHANICS, THE PART IS UNKNOWN.

THE AIR BAG FOR THE DRIVERS HEADREST DEPLOYED WITHOUT IMPACT. THE VEHICLE WAS STATIONARY, PARKED IN MY DRIVEWAY. I RESEARCHED THIS ISSUE AND IT APPEARS THERE IS AN OPEN INVESTIGATION FOR SIMILAR INCIDENTS.

MY PASSENGER SIDE REAR HATCH DOOR SIGNAL LIGHT WAS SHORTED OUT DUE TO WATER NOT MOISTURE SEEPING IN SHORTING OUT THE LED. THIS IS NOT A MOVING PART AND THE SEAL SHOULD HOLD FOR THE LIFE OF THE CAR. ACCORDING THE THE JEEP'S PART DEPT."WE SELL HOUNDREDS OF THEM" IF SO THEN THERE SHOULD BE A RECALL...

I WAS DRIVING DOWN THE HIGHWAY, MY TEENAGE DAUGHTER WAS IN THE PASSENGER SEAT. UNEXPLAINEDLY THE SEAT REST BURST FROM ITS ATTACHMENT AND HIT HER IN THE BACK OF THE HEAD. UPON FURTHER INSPECTION, THE CLIPS WERE BROKEN AND IT WAS NOT FIXABLE. THANKFULLY SHE WAS SLOUCHING AT THE TIME AND WAS NOT INJURED.

I TOOK MY CAR TO THE DEALERSHIP YESTERDAY TO HAVE THE TWO MOST RECENT RECALLS COMPLETED. SHORTLY AFTER LEAVING THE DEALERSHIP, MY CHECK ENGINE LIGHT AND GLOW PLUG LIGHT CAME ON.

MIDDLE REAR PASSENGER SEAT BELT DOES NOT RETRACT WHEN THE BELT IS RELEASED. YOU HAVE TO FEED THE BELT ALL THE WAY BACK INTO THE SEAT AND THEN IT IS STILL SLIGHTLY LOOSE. THIS IS NOT EVEN COVERED BY AN EXTENDED WARRANTY EITHER. SINCE THE BELT WILL NOT RETRACT AND TIGHTEN CORRECTLY I'M AFRAID TO USE IT UNTIL I GET IT REPAIRED. I HAVE A CAR SEAT IN THE BACK BUT WE CAN NOT USE THE MIDDLE SEAT BELT FOR OUR BABY UNTIL THIS IS FIXED.

RE: 2014 JEEP GRAND CHEROKEE LIMITED I WAS DRIVING IN TOWN (UNDER 30 MPH) AND SLOWING DOWN FOR A STOP LIGHT. THERE WAS A LOUD POPPING SOUND... WHEN I STOPPED, I FOUND THAT THE HEADREST ON THE PASSENGER SIDE FRONT SEAT HAD SEPARATED/DEPLOYED INTO TWO MAIN PIECES THAT WOULD PUSH THE PASSENGERS HEAD FORWARD! I CANNOT RETURN THE HEADREST TO IT'S ORIGINAL POSITION! THIS MAKES IT SO THERE CANNOT BE A PASSENGER (ANYBODY!!!) SITTING IN THAT SEAT!!! I WILL HAVE TO TAKE THE CAR TO THE DEALERSHIP TO HAVE THIS FIXED!!! THIS IS WRONG AND SHOULD NOT HAPPEN!!! IT"S NOT SAFE!!! JEEP SHOULD FIX THIS AT NO EXPENSE TO THE VEHICLE OWNER (BEFORE IT EVER HAPPENS)! IT COULD INJURE SOMEONE WITHOUT ANY REASON EXCEPT FOR A CAR DEFECT! IT SHOULD BE FIXED AT NO COST TO THE VEHICLE OWNER!

SAME AS MANY MANY OTHERS. FRONT SEAT BELTS ARE FAILING TO RETRACT DUE TO A CRACKED GUIDE FROM THE SHOULDER TO BODY OF CAR BEND. TOOK TO DEALERSHIP WITH A FACTORY WARRANTY REMAINING ON MY 2014 JGC LIMITED AND WAS TOLD ITS NOT COVERED..I PUT 6K MILES ON IT SINCE MY VEHICLE PURCHASE. CURRENT ODO 64,441. MY DAUGHTER CANT SAFELY DRIVE MY VEHICLE SINCE THE SEATBELT IS CURRENTLY A DRESS WITH ALL THE EXTRA SLACK.

SEAT BELT STOPPED RETRACTING. PLASTIC GUIDE LOOKS CRACKED.

I I WAS SITTING AT A RED LIGHT WITH NO OTHERS CARS AROUND ME AND NO OCCUPANTS IN THE CAR. ALL OF A SUDDEN I WAS HIT IN THE BACK OF THE HEAD. IT WAS HARD ENOUGH THAT I SAW STARS WHICH RESULTED IN A MINOR HEADACHE. NO LIGHTS CAME ON, NO WARNING OF ANY KIND. I PROCEEDED TO A PARKING LOT TO SEE WHAT IT WAS THAT HIT ME AND MY HEADREST HAD COME APART AND POPPED FORWARD.

WHILE DRIVING DOWN THE ROAD AT HIGHWAY SPEEDS THE PASSENGER SIDE ACTIVE HEADREST SYSTEM DEPLOYED. UPON EXAMINING IT APPEARS THAT THE PLASTIC STRUCTURE THAT HOLDS THE PIN IN PLACE ON BOTH ENDS FAILED ON THE END CLOSEST TO THE MIDDLE OF THE CAR. THE 'CLIP' WHICH HOLDS THE PIN AND WOULD RELEASE IT IN AN ACCIDENT WAS STILL HOLDING ONTO THE PIN. THERE WAS A PASSENGER IN THE SEAN, HOW FORTUNATELY HAD HIS HEAD FORWARD INCIDENTALLY WHEN THE DEPLOYMENT OCCURRED AND WAS NOT STRUCK.

THE HEADREST RANDOMLY BURSTED OPEN WHILE DRIVING. NO IMPACT OR CRASH OCCURRED DURING OR PRIOR, JUST RANDOMLY POPPED OPEN.

MY 2014 GC ALTITUDE HAD THE DRIVERS SIDE ACTIVE HEAD RESTRAINTS HEADREST RANDOMLY DEPLOY AS NO PART OF A COLLISION THIS PAST WEEKEND. THIS IS NOT ONLY A MAJOR SAFETY RISK FOR THE PASSENGER BUT, COULD HAVE BEEN QUITE TRAUMATIC SHOULD THE RANDOM DEPLOYMENT HAVE CAUSED A MAJOR ACCIDENT. I HAVE SPENT WAY TOO MUCH TIME RESEARCHING AND THE MOST COMMON PROBLEM IS ONE OF PLASTIC FAILURE. LOOK INSIDE THE HEAD REST FOR THE SMALL METAL, HORIZONTAL PIN AND IF IT IS STILL HELD IN PLACE BY THE METAL RETAINING HOOKS THEN THE PLASTIC FAILED IN THE HEADREST. NHTSA HAS HAD AN INVESTIGATION OPENED ON IT FOR A YEAR NOW BUT, I DON'T THINK THERE HAS BEEN ANY MOVEMENT ON IT SINCE LATE LAST YEAR AS THE MANUFACTURER STALLS FOR TIME. I HOPE THIS WILL RESULT IN A RECALL AT SOME POINT IN THE VERY NEAR FUTURE BEFORE MORE PEOPLE ARE INJURED.

WENT OUT MORNING TO GET INTO THE CAR THAT HAD BEEN SITTING IN THE DRIVEWAY OVERNIGHT AND FOUND THE DRIVER HEADREST DEPLOYED.

UPON BACKING OUT OF A PARKING SPOT MY ACTIVE HEADREST RESTRAINT DEPLOYED WITH NO REASON OTHER THAN FAULTY EQUIPMENT. THE HEADREST STRUCK THE BACK SIDE OF MY HEAD. I HAVE BEEN SUFFERING FROM A MIGRAINE FOR 2 DAYS AFTER THE INCIDENT. *DT*JB

TL* THE CONTACT OWNS A 2014 JEEP GRAND CHEROKEE. THE CONTACT STATED THAT WHILE DRIVING THE VEHICLE WITH THE TRANSMISSION IN THE DRIVE POSITION, THE SHIFT INDICATOR MALFUNCTIONED WITH SEVERAL POSITIONS ON THE SHIFT INDICATOR ILLUMINATED. AFTER STOPPING AND RESTARTING THE VEHICLE, THE FAILURE WAS CORRECTED. THE FAILURE RECURRED ON SEVERAL OCCASIONS. THE CAUSE OF THE FAILURE WAS NOT DETERMINED. THE LOCAL DEALER AND MANUFACTURER WERE NOT NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 100,000. THE VIN WAS NOT AVAILABLE.

THE HEADREST ON THE DRIVER SIDE SEAT DEPLOYED WITHOUT IT BEING IN A CAR ACCIDENT.

HEADREST DEPLOYED WITHOUT ANY ACCIDENT AND HAS BROKEN TABS NOT RUNNING JUST PARKED, CAR HAS 71,000 MILES AND JUST HAD TO REPLACE LIFTERS AND ROCKERS ALREADY NOT COVERED BY WARRANTY THAT "EXPIRED"

WHILE MY WIFE WAS DRIVING HER JEEP THE HEADREST ON THE PASSENGER SIDE DEPLOYED ITS SAFETY MEASURES FOR ITS ACTIVE HEADRESTS. SHE WAS GOING AROUND 15-20 MPH THROUGH A SUBDIVISION. NO JARRING OR ABRUPT MOTIONS WERE DONE DURING THE DEPLOYMENT. WHILE THIS DID STRIKE ME, IT DID NOT CAUSE ANY TYPE OF INJURIES, HOWEVER WE DO HAVE TWO CHILDREN AND I'M THANKFUL THEY WERE NOT IN THE SEAT AT THE TIME. UPON INSPECTION OF THE HEADREST, I CAN SEE WHERE PLASTIC CLIPS LOOK TO HAVE BROKEN OFF. PICTURES OF THIS ARE ATTACHED. I WOULD REQUEST THE NHTSA TO TAKE A LOOK INTO THESE REPORTS AS I'VE SEEN THEY'RE COMMON. I WORRY NOW THAT MY WIFE'S DRIVERS SIDE WILL DEPLOY ON HER AT RANDOM WHILE SHE IS DRIVING CAUSING AN ACCIDENT. I CONTACTED MY LOCAL DEALERSHIP WHO STATED THEY KNOW OF THE ISSUE HOWEVER IT IS NOT PART OF A RECALL OR WARRANTY AND WOULD LIKELY BE AROUND $1,000 TO RESOLVE.

MY VEHICLE WAS STATIONARY. DEPLOYED/BROKEN TABS WITH PASSENGER ACTIVE HEADREST ON MY 2014 JEEP GRAND CHEROKEE. I DID NOT HAVE ANY ACCIDENTS SO I AM CONFUSED ON HOW IT COULD HAVE EVEN DEPLOYED. I WAS IN MY VEHICLE AND NOTICED THE HEADREST WAS DEPLOYED. I AM CONCERNED BECAUSE IT IS THE SAME SYSTEM WITH MY AIRBAGS, I DO NOT KNOW IF MY AIRBAGS ARE FAULTY AT THIS POINT. I CALLED THE DEALORSHIP AND THEY SAID THERE WERE NO RECALLS FOR THIS PROBLEM. LOOKING FOR A GOODWILL REPLACEMENT OF THE HEADREST. IF SOMEONE HAS INFORMATION ON WHAT DIRECTION ICAN TAKE PLEASE HELP.

I HAVE BEEN GETTING AN ERROR ON MY VEHICLE THAT SAYS "SERVICE FOUR WHEEL DRIVE SYSTEM" AND AN ERROR THAT SAYS " SERVICE ANTILOCK BRAKE SYSTEM". I'VE DONE SOME RESEARCH ONLINE AND SEE OTHER PEOPLE ARE HAVING THIS PROBLEM WITH A DRAGGING OF THE MOTOR INTO THE NEXT GEAR AND A HESITANT JERK SOMETIMES. I FOUND OUT THAT THE RIGHT SPEED SENSOR NEEDED TO BE REPLACED. IS JEEP DOING ANYTHING TO REIMBURSE CUSTOMERS THAT HAD TO PAY OUT OF POCKET.

MY 2014 GRAND CHEROKEE WAS PARKED AND THE HEAD REST POPPED OUT. IT BROKE A PIECE WHEN IT POPPED OPEN AND NOW HAS TO BE COMPLETELY REPLACED.

THE ACTIVE HEAD RESTRAINT DEPLOYED WHILE PARKED IN MY DRIVEWAY. THIS IS THE DRIVER'S SIDE HEADREST. NOW MY WIFE IS AFRAID TO SIT ON THE PASSENGER'S SIDE FEARING INJURY FROM A HEADREST DEPLOYMENT ON THAT SIDE.

PASSENGER SIDE ACTIVE HEAD RESTRAINT (AHR) UNEXPECTEDLY DEPLOYED OVERNIGHT WHILE VEHICLE WAS PARKED IN DRIVEWAY. THERE WAS NO INDICATION THAT THEIR WAS A PROBLEM NOR WAS THE VEHICLE INVOLVED IN ANY SORT OF ACCIDENT OR IMPACT. VISUAL INSPECTION INDICATES THAT THE PLASTIC RETENTION CLIP PORTION OF THE AHR BROKE AWAY FROM THE METAL PIN MECHANISM CAUSING THE AHR TO DEPLOY.

MY WIFE WAS DRIVING US HOME FROM MY DOCTOR APPOINTMENT. WE WERE TRAVELING ABOUT 45-50 MPH ON A FLAT COUNTY ROADWAY. WITHOUT ANY WARNING, THE PASSENGER SIDE HEAD REST EXPLODED AND HIT ME IN THE BACK OF THE HEAD. I HAVE A PRE-EXISTING CERVICAL FUSION IN MY NECK WHICH DOES NOT ALLOW ME TO BEND MY NECK. THE FORCE OF THE BLOW NEARLY CAUSED ME TO HIT THE DASHBOARD. I REPORTED IT TO OUR LOCAL JEEP DEALER WHO INFORMED ME THAT IT WAS NOT A RECALL ITEM, AND WOULD NOT BE COVERED.

THE 8 SPEED AUTOMATIC SEIZED UP AND ALMOST KILLED MY FAMILY. THIS YEAR VEHICLE IS NOTORIOUS FOR TRANSMISSION PROBLEMS. JEEP CORPORATE AND FIELDS DEALERSHIP AREN'T ADDRESSING THIS SAFETY CONCERN. THE CAR LOST ALL POWER, STALLED, SEIZED UP, AND WE ALMOST GOT REAR ENDED. THIS WAS IN MOUNT PROSPECT, ILLINOIS ON AUGUST 21ST, 2020 AROUND 12PM. WE PICKED UP THE VEHICLE AT FIELDS DEALERSHIP, ONLY GOT 7 MILES BEFORE THE VEHICLE ALMOST KILLED US. THE DEALERSHIP AND CAR MFG, JEEP, REFUSE TO TAKE THIS ISSUE SERIOUSLY.

I WAS DRIVING AND MY ACTIVE HEADREST DEPLOYED UNEXPECTEDLY WITHOUT CAUSE.

I JUST BOUGHT THIS JEEP CHEROKEE IN APRIL 2020 AND NOW IT'S BEEN IN THE SHOP SINCE JUNE 15, 2020 AND I HAVEN'T HAD MY VEHICLE IN OVER TWO MONTHS BECAUSE OF A TRANSMISSION ISSUE THIS TRUCK WAS SUPPOSED TO BE CERTIFIED WHEN I FIRST BOUGHT IT AND I FEEL LIKE I WAS SOLD A LEMON.

I WENT TO MY CAR ONE MORNING AND SAT IN THE FRONT SEAT. WHILE SITTING IN THE SEAT THE HEADREST MADE A LOUD PIPING SOUND AND HIT ME IN THE BACK OF THE HEAD. IT THROUGH ME FORWARD AND MY FACE HIT THE STEERING WHEEL.

SEAT BELT WILL NOT RETRACT.

TL* THE CONTACT OWNS A 2014 JEEP GRAND CHEROKEE. THE CONTACT STATED THAT THE FRONT PASSENGER SIDE SEAT BELT FAILED TO RETRACT. THE CONTACT TOOK THE VEHICLE TO THE DEALER (SUMMIT AUTOMOTIVE CHRYSLER DODGE JEEP RAM ADDRESS: 815 S ROLLING MEADOWS DR, FOND DU LAC, WI 54937 PHONE: (920) 921-0850) WHO STATED THAT THE SEAT BELT NEEDED TO BE REPLACED. THE VEHICLE HAD NOT BEEN REPAIRED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE AND INFORMED THE CONTACT THAT THERE WERE NO RECALLS. THE APPROXIMATE FAILURE MILEAGE WAS 72,000.

WHEN DRIVING ON THE ROAD AND COMING TO A STOP NO PROBLEM UNTIL IT'S NEEDED TO ACCELERATE THEN THE TRUCK WILL HESITATE. WHEN GOING FROM A STOP SIGN AND MAKING A LEFT OR RIGHT THEN JEEP WILL HESITATE REAL BAD AND THE VEHICLE WILL TAKE AWHILE TO GET UP TOO SPEED

I WAS DRIVING TODAY AUGUST 25 WHEN SUDDENLY I HEAR LIKE A EXPLOSION I THOUGHT A CAR HIT ME I FELT A PAIN IN MY HEAD. WHEN I STOPPED THE CAR I NOTICED THAT THE HEADREST OF MY JEEP WAS OPEN.

THE PASSENGER HEADREST DEPLOYED WHILE I WAS DRIVING DOWN THE ROAD ON A CITY STREET NO ONE WAS AROUND MY VEHICLE THE STREET WAS EMPTY MY HUSBAND WAS IN THE PASSENGER SEAT AND IT SLAMMED INTO THE BACK OF HIS HEAD. NOW I'M NERVOUS THAT THE DRIVER AIDE WILL DO THE SAME.

I WAS AT FAST-FOOD DRIVETHROUGH WAITING TO PAY THE ATTENDANT WHEN I FELT SOMETHING HIT MY HEAD FROM BEHIND. IT WAS THE THE DEPLOYED HEADREST THAT HAD STRUCK ME. I WAS ABLE TO DRIVE HOME AND WILL TRY TO FIND OUT HOW TO HAVE THE HEADREST RESET PROPERLY. THE VEHICLE WAS STATIONARY WITH MY FOOT ON THE BRAKE WHEN THE HEADREST DEPLOYED.

OUR JEEP IS HAVING A ISSUE WITH THE AIRBAG IN THE GLOVEBOX. IT KEEPS ACTING LIKE IT IS TRYING TO BLOW UP EVERY TIME WE GET IN AND SOMETIMES WHEN WE ARE DRIVING AWHILE. I THOUGHT YOU HAD A RECALL ON THE AIRBAGS AND NOW I DON'T SEE IT ON THIS VEHICLE.

ACTIVE HEADREST INADVERTENTLY DEPLOYED ON AUGUST 21, 2020 ON THE FRONT PASSENGER SEAT WHILE THE CAR WAS IN MOTION. MY WIFE WAS DRIVING DOWN THE HIGHWAY AT ABOUT 70MPH, AND I WAS SITTING IN THE PASSENGER SEAT, WHICH WAS RECLINED SLIGHTLY. I BELIEVE I HAD SAT UP FOR A MINUTE AND WAS LAYING BACK DOWN IN THE SEAT WHEN I HEAD A LOUD NOISE AND FELT SOMETHING HIT THE BACK OF MY HEAD. IT SCARED ME MORE THAN ANYTHING AND ONLY HURT A LITTLE AND FOR A SHORT TIME. I DID HAVE A HEADACHE THAT NIGHT WHICH IS NOT NORMAL FOR ME, BUT NO OTHER INJURIES. I SAW THERE IS AN OPEN INVESTIGATION INTO THIS PROBLEM, NHTSA ACTION NUMBER PE19014. I WANT TO GET IT FIXED. WHAT IS THE STATUS OF THE INVESTIGATION?

MY DRIVER'S SIDE SEATBELT WILL NOT COME OUT IN ORDER FOR ME TO STRAP IT ON. IT'S LOCKED UP AND WILL ONLY PULL A SHORT WAY OUT OF THE MECHANISM. THE VEHICLE HAD BEEN PARKED AT WORK AND WOULD NOT ALLOW ME TO PUT THE SEATBELT ON. I TRIED DIFFERENT THINGS TO SEE IF IT WOULD WORK- STARTED THE CAR AND PUT IN GEAR; TURNED CAR OFF AND GOT OUT AND BACK IN; EVEN TRIED PULLING ON IT WITHOUT SITTING IN THE SEAT - NOTHING WORKED

CAR WON'T SHIFT PROPERLY WITH THE RECENT RECALL REPAIR. IT GETS STUCK IN D OR N AND SKIPS REVERSE WHEN TRYING TO BACK UP. THE LIGHT SHOWING WHAT GEAR I'M IN OCCASIONALLY GOES OUT TOO, SO I HAVE NO IDEA WHAT GEAR I'M IN AFTER CHANGING IT OTHER THAN LETTING IT MOVE. HAS BEEN HAPPENING A WHILE BUT I DON'T HAVE A. EXACT DATE IT STARTED.

RIVER'S SIDE HEADREST DEPLOYED WHILE VEHICLE WAS PARKED IN THE DRIVEWAY. DESIGNED TO RELEASE UPON COLLISION. UNABLE TO RESET THE HEADREST AS THE PLASTIC CLIPS ARE BROKEN, DEALERSHIP INFORMED ME THIS WAS NOT COVERED BY THE WARRANTY. CLIPS HOLDING HEADREST IN PLACE ARE PLASTIC AND DEGRADE OVER TIME DUE TO THE HEAT. WHEN THEY FAIL THE HEADREST DEPLOYS.

YESTERDAY WHILE DRIVING MY PASSENGER HEAD REST POPPED OPEN WITH NOTHING TOUCHING IT.

THE FRONT PASSENGER SEAT BELT IS NOT RETRACTING AND IS A SAFETY HAZARD. RESEARCH OF THE NHTSA'S DATABASE OF COMPLAINTS SHOW THIS IS NOT UNCOMMON AND IS UNDER CURRENT INVESTIGATION.*DT*JB

VEHICLE COMPLETELY SHUTS OFF WHILE DRIVING! WHILE DRIVING ON A HIGHWAY AND DOWN A MOUNTAIN, ALSO WHEN DRIVING ON A LOCAL STREET AFTER IT HAD BEEN IN DEALERSHIP FOR REPAIRS. IS CURRENTLY AGAIN AT DEALER SERVICE AND THEY HAVE SAID IT NEEDS A NEW COMPUTER. THIS A VERY FRIGHTENING AND DANGEROUS EXPERIENCE

AT TIMES AFTER PUTTING IN PARK AND HITTING THE BUTTON TO TURN CAR OFF, IT SAYS CAR IS STILL ON BUT IT'S NOT RUNNING. IT IS SET IN PARK. HAVE TO START AGAIN AND TURN OFF AGAIN THEN IT WILL DO THE SAME THING AND NOT START AT ALL. WILL HAVE TO GET OUT AND LOCK AND UNLOCK CAR TO START IT.

ENGINE HAS A TICKING NOISE AT 158000 MILES. I HAVE CHANGED OIL ROUTINELY AT DEALERSHIP . I HAVE REPLACED TIRES, TUNEUP, REPLACED A/C MOTOR AND COMPRESSOR AND TRIED TO SELL IT SO CAN BUY A NEW JEEP BUT 3 PEOPLE WERE CONCERNED ABOUT ENGINE NOISE. DEALERSHIP SAYS DIRT GETS IN MOTOR AND IT WILL COST OVER 3K TO FIX IT. I AM NOW STUCK WITH THIS CAR UNTIL IT STOPS WORKING. I AM NOT GOING TO BE A RETURNING CUSTOMER TO FCA.

AHR ON PASSENGER SIDE DEPLOYED WHILE PARKED IN MY GARAGE OVERNIGHT. NO ACCIDENT OCCURRED TO MAKE THIS HAPPEN

MY WIFE AND I WERE LEAVING OUR NEIGHBORHOOD DRIVING AT ABOUT 15MPR AND ALL OF A SUDDEN WE HEARD A LOUD BANG AND IT FELT LIKE SOMEONE WAS IN THE SEAT BEHIND ME (I WAS DRIVING) THRUSTING BOTH FEET ON THE BACK OF MY SEAT. WE THOUGHT SOMETHING WAS IN THE BACKSEAT THAT MAY HAVE FLOWN OFF THE SEAT AND STRUCK ME, IT FELT LIKE A BOWLING BALL BUT NOTHING WAS IN THE BACKSEAT . THE ONLY ISSUE IS WE WERE SLOWLY COMING OUT OF OUR DRIVEWAY AND TURNING ONTO OUR STREET AND NEVER APPLIED THE BRAKES UNTIL AFTER WE HEARD THE LOUD BANG. AFTER WE CALMED DOWN WE INSPECTED MY SEAT AND NOTICED THE HEADREST WAS 'DISCHARGED ' AND LOCKED OUT IN AN UPWARD EXTENDED POSITION. WE DIDN'T KNOW IT COULD EVEN DO THIS. FORTUNATELY MY HEAD WAS NOT ON THE HEADREST AT THE TIME AND I WASN'T DRIVING FAST ON THE ROAD. THIS VIOLENT DISCHARGE COULD SERIOUSLY INJURE OR KILL SOMEONE IF IT'S NOT LOOKED INTO. I BEG YOU, PLEASE LOOK INTO THIS!!

WAS DRIVING TO A DOCTOR'S APPOINTMENT ONE DAY 3 MILES FROM MY HOUSE . THANKFULLY THERE WAS NOT MUCH TRAFFIC OR CARS AROUND. I HEARD A POP AND ALSO SOMETHING HITTING MY HEAD. IT SCARED ME SO PULLED OVER TO SEE WHAT HAPPENED. MY HEADREST HAD POPPED OPEN. I'M GLAD I WAS NOT SITTING ALL THE WAY BACK ON MY CHAIR SINCE I'M 9 MONTHS PREGNANT I DRIVE SITTING A LITTLE FORWARD. IF I WAS GOING FASTER OR SITTING ALL THE WAY BACK IN MY CHAIR IT COULD'VE CAUSED A CRASH.

TL* THE CONTACT OWNS A 2014 JEEP GRAND CHEROKEE. THE CONTACT STATED THAT HE HEARD ALTERNATOR WHINE SOUND WHILE DRIVING AT 50 MPH. THE CONTACT PULLED THE VEHICLE INTO A GAS STATION PARKING LOT. THE CONTACT COULD NOT GET THE VEHICLE TO SHIFT OUT OF NEUTRAL GEAR AND WOULD SHUT OFF. THE CONTACT PUT ON THE EMERGENCY BRAKE ON AND OPENED THE HOOD AND HE SAW FIRE COMING OUT OF THE ALTERNATOR ALONG WITH SMOKE AS THE VEHICLE RAN FOR ANOTHER FIVE MINUTES. THE FLAMES TURNED INTO SMOKE WITH THE ALTERNATOR BURNING UP. THE COMPUTER, THE BATTERY AND OTHER SYSTEMS MAY HAVE BEEN DAMAGED BY THE FLAMES. THE VEHICLE HAD A RECALL REPAIR FOR THIS ISSUE DONE BACK IN 2017. THE CONTACT SUSPECTS THAT THE RECALL REPAIR DID NOT REPLACE THE ALTERNATOR FROM THAT PREVIOUS REPAIR. THE VEHICLE WAS TAKEN TO THE DEALER ASTORG JEEP (1601 13TH ST, PARKERSBURG, WV 26101 304-485-5555). THE DEALER ORDERED A NEW COMPUTER, AN ALTERNATOR AND A BATTERY. THEY PLAN TO INSTALL THOSE NEW PARTS AND SEE WHAT OTHER PARTS WERE DAMAGED AND ALSO NEEDED TO BE REPLACED. THE MANUFACTURER HAD NOT YET BEEN CONTACTED. THE FAILURE MILEAGE WAS 52,000.

THE ACTIVE HEADREST (AHR) DEPLOYED WHILE THE CAR WAS PARKED AND NOT IN USE. ADDITIONALLY, THE CAR HAS NOT BEEN IN ANY COLLISIONS. READING ONLINE, THERE ARE COUNTLESS EXAMPLES OF THIS SAME ISSUE OCCURRING.

DRIVER & FRONT PASSENGER SEAT BELTS WILL NOT RECOIL & DO NOT PROVIDE ADEQUATE RESTRAINT FOR OCCUPANTS.

I WAS DRIVING APPROXIMATELY 40MPH ON A US HIGHWAY WHEN I HEARD WHAT SOUNDED LIKE A SHOTGUN. MY SUNROOF HAD EXPLODED FROM THE INSIDE OUT. NOTHING AT ALL HIT THE GLASS.

DRIVER SIDE HEADREST POPPED OPEN WHILE I WAS DRIVING 65 MPH UNEXPECTEDLY. INJURING MY NECK. I WAS ON RT 528 IN ORLANDO, FL.*DT CONSUMER HAS YET TO CALL DEALER OR MANUFACTURER.*JB

I WAS DRIVING AND HAD JUST COME TO A STOP WHEN I WAS HIT IN THE BACK OF MY HEAD. MY HEAD WENT FUZZY AND MY NECK HURT. I THOUGHT I HAD JUST BEEN HIT FROM BEHIND. I LOOKED AND DIDN'T SEE A CAR BEHIND ME. THAT IS WHEN I NOTICED THAT MY HEADREST LOOKED DIFFERENT IT HAD SPRUNG FORWARD AND HIT ME IN THE HEAD. WHEN I LOOKED AT THE HEADREST IT LOOKED LIKE SOMETHING INSIDE HAD BROKEN.

DRIVERS SIDE HEADREST DEPLOYED WHILE THE CAR WAS STATIONARY PARKED IN MY HOME DRIVEWAY.

THE STEERING IS LOOSE AND UNSTABLE. EVERY TIME YOU HIT ANY BUMP THE STEERING WIGGLES FROM LEFT TO RIGHT. PER JEEP THIS IS NORMAL FOR THE VEHICLE. THE STEERING IS CONSTANTLY FEELING AS IF IT WILL LOSE CONTROL. THE ONLY WAY I CAN DESCRIBE THIS IS THAT THE STEERING CONTROL IS LOOSE. IT IS UNSAFE, I'VE COME TO GET USED TO THE STEERING WHEELS JUMPINESS AND THE VEHICLES INSTABILITY IN THE ROAD.

PULLING A SMALL HORSE TRAILER AND SUDDENLY ENGINE STARTS TO KNOCK AND A COUPLE MINUTES LATER OVERHEATS. STOPPED VEHICLE IMMEDIATELY AND HAD VEHICLE TOWED TO JEEP DEALER AS PARTS OF ENGINE ARE UNDER WARRANTY DUE TO OTHER RECALLS. JEEP DEALER SAYS ENGINE NEEDS TO BE REPLACED. THIS IS AN ECODIESEL ENGINE.

WHEN SITTING IN MY VEHICLE MY DRIVER SIDE HEADREST POPPED OPEN HITTING THE BACK OF MY HEAD. CAUSING ME TO PANIC THINKING SOMEONE HAD GOTTEN IN MY CAR AND WAS ATTACKING ME. I DO NOT HAVE THE FUNDS TO PURCHASE SUCH AN EXPENSIVE HEADREST SO I AM DRIVING WITH IT LIKE THIS DAILY.

HEAD REST EXPLODED WHILE DRIVING ON A HIGHWAY, HITTING ME IN THE BACK OF THE HEAD.

I PURCHASED A 2014 JEEP GRAND CHEROKEE WITH ROUGHLY 31K MILES IN 2016 FROM CHRYSLER DODGE DEALERSHIP IN MICHIGAN. THE SHIFTER IS NOT FRIENDLY USER AND I NOTICED SEVERAL SECONDS OF LATENCY IN ACCELERATION FROM A COMPLETE STOP (CITY) AND THE RPMS WOULD EXCEL PAST THE CORRECT GEAR. ID HAVE TO TAKE MY FOOT OFF THE GAS PEDAL TO HELP GET IT INTO GEAR (CITY & HIGHWAY). THE GEARS SHIFTING IN SPORT MODE WAS SMOOTHER AND TOOK IT BACK TO A DIFFERENT DEALERSHIP (NO RECALL NOTICES WERE SENT) AND THEY STATED IT WAS A SOFTWARE ISSUE THAT HAS BEEN CORRECTED. NOW WHEN I'M DRIVING IN D THERE'S STILL THE HESITATION OF SHIFTING INTO GEAR AS WELL AS LATENCY DURING ACCELERATION. I FEEL A JOLT WHEN I GO TO ACCELERATE AND WHEN I SLOW DOWN I FEEL THE DOWNWARD SHIFTING. I DO NOT FEEL SAFE IN THIS VEHICLE - CITY AND HIGHWAY.

TL* THE CONTACT OWNS A 2014 JEEP GRAND CHEROKEE. THE CONTACT STATED THAT WHILE DRIVING AT 50 MPH, THE DRIVER'S SIDE HEADREST DEPLOYED WITHOUT WARNING. THE CONTACT STATED THAT HE WAS HAVING PAIN IN HIS NECK. THE CONTACT MENTIONED THAT THE PASSENGER SIDE HEADREST HAD DEPLOYED IN MAY OF 2018 AND THE HEADREST WAS REPLACED. THE VEHICLE WAS TAKEN TO THE DEALER REEDMAN-TOLL CHRYSLER DODGE JEEP RAM OF JENKINTOWN (140 OLD YORK RD, JENKINTOWN, PA 19046 215-690-3770) WERE THEY SAID SINCE THE WARRANTY EXPIRED THE COST OF THE REPAIRS WERE THE CONTACT'S RESPONSIBILITY. THE WAS NOTIFIED OF THE FAILURE MANUFACTURER AND ADVISED THAT THEY WOULD CALL BACK AFTER A DIAGNOSTIC WAS COMPLETED. THE FAILURE MILEAGE WAS 54,000.

TL* THE CONTACT OWNS A 2014 JEEP GRAND CHEROKEE. THE CONTACT STATED WHILE DRIVING 5 MPH, THE VEHICLE STARTED TO HESITATE WITHOUT WARNING. A DEALER WAS NOT CONTACTED. THE VEHICLE WAS NOT TAKEN TO BE DIAGNOSED NOR REPAIRED. THE MANUFACTURER WAS NOT INFORMED OF FAILURE. THE FAILURE MILEAGE WAS 64,520.*DT CONSUMER FEELS THERE IS A TRANSMISSION DEFECT.*JB

ON 7/30/20, I DROVE WITHIN MY DEVELOPMENT (NOT A HIGH RATE OF SPEED) AND THEN SUDDENLY WITHOUT CAUSE/REACTION, THE PASSENGER HEADREST JUDGED OUT INTO THE BACK OF MY PASSENGER'S HEAD.

I DRIVE MY JEEP FORWARD AS I MAKE A RIGHT WITH THE STEERING WHEEL THE CAR START SHAKING THE SAME THING HAPPENS WHEN I TRY TO PARK I MOVE THE STEERING WHEEL AND START SHAKING AND I ALSO GET A MESSAGE SERVICE FOUR WHEEL DRIVE SYSTEM THE MECHANIC SAYS THIS IS THE TRANSFER CASE PROBLEM

ON 7.25.20 MY HUSBAND AND I WERE DRIVING DOWN INTERSTATE 29 AT 80 MPH AND THE DRIVER SIDE HEADREST EXPLODED FORWARD WITH GREAT FORCE AND HIT MY HUSBAND IN THE BACK OF THE HEAD. LUCKILY HE WAS ABLE TO KEEP CONTROL OF THE VEHICLE SO WE DIDN'T CRASH, HOWEVER NOW HE IS DEALING WITH NECK/SHOULDER PAIN. HE HAD TO REMOVE THE HEADREST SO WE COULD CONTINUE TO DRIVE IT, THERE IS A WIRE ATTACHED TO THE 1 SIDE SO THAT HAD TO BE SNIPPED TO REMOVE HEADREST. NOW MY SERVICE AIRBAG SYSTEM LIGHT IS ON, I'M SURPRISED THE [XXX] THING EVEN STARTS AND RUNS. NOW I FEEL LIKE WE NEED TO REMOVE PASSENGER HEADREST COMPLETELY TO PREVENT ANOTHER INJURY. THIS IS RIDICULOUS, I PAID ALOT OF MONEY FOR THIS JEEP AND HAVE HAD NUMEROUS MAJOR ISSUES THAT ARE EXPENSIVE TO FIX.*DT CONSUMER STATED HUSBAND SUSTAINED NECK/SHOULDER PAIN FOR A FEW DAYS BUT IS FINE NOW. *JB PARTS OF THIS DOCUMENT HAVE BEEN REDACTED TO PROTECT PERSONALLY IDENTIFIABLE INFORMATION PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6).

MY CAR UNEXPECTEDLY SHIFTS INTO NEUTRAL AS I'M DRIVING ON HIGHWAY. THE SHIFTER SLIPS...ALSO WHEN IT'S SUPPOSED TO BE IN PARK..IT STICKS IN REVERSE. SHIFTER SLIPS TO EASILY OUT OF GEAR. ALSO THE TRANSMISSION BANGS INTO GEAR A LOT! CAR ONLY HAS 48K ON IT!

WHEN SHIFT INTO PARK, VEHICLE DOES NOT GO INTO PARK. STAYS IN REVERSE AND MOVES WHEN LET OFF THE BREAK. HAVE HAD PROBLEMS WITH THIS SINCE THE SHIFT MECHANISM RECALL 'FIX' WAS DONE (1016?) BUT IT IS NOW GETTING WORSE...IS NOW EVERY TIME I DRIVE IT.

THE DRIVER HEADREST DEPLOYED WHILE CAR WAS IN PARK.

FUEL LINE ISSUES (EVAP CODE IS BEING THROWN) CODE 'SERVICE SHIFTER' AND THE PRNDS FLASHES. AS I ACCELERATE THE CAR WON'T SHIFT PAST 1ST GEAR. I TURNED THE CAR OFF AND BACK ON, THE SAME SHIFTER MEMO WAS ON THE SCREEN ACCOMPANIED BY 'SERVICE TRANSMISSON'. I WAS NOT ABLE TO GO MORE THAN 30 MPH WITH THE RPM AT ABOUT 4,000. I WAS ON A CITY STREET.

THE DRIVERS SIDE ACTIVE HEAD RESTRAINT POPPED OPEN AND HIT ME IN THE HEAD WHILE REVERSING OUT OF A PARKING SPOT.

THERE IS A SIGNIFICANT LAG IN THROTTLE RESPONSE SINCE THE EMISSION RECALL WAS COMPLETED. SEVERAL TIMES I HAVE BEEN NEARLY HIT FROM BEHIND OR HIT BROADSIDE BY CROSS TRAFFIC. THIS HESITATION DID NOT EXIST PRIOR TO THE EMISSION RECALL 'FIX'.

I WAS DRIVING BY MYSELF, THANKFULLY, AND WAS SLOWING DOWN TO TURN INTO A PARKING LOT, WHEN THE PASSENGER SIDE HEAD REST POPPED APART VIOLENTLY. I WAS TRAVELING ABOUT 20 MPH. WHEN IT EXPLODED. NOW THE FRONT OF THE HEAD REST IS SEPARATED FROM THE BACK AND JUST HANGS THERE WHILE I WAIT FOR THE DRIVER SIDE HEADREST TO SLAM INTO MY HEAD WHILE DRIVING.

WHILE SITTING IN A PARKED CAR, NOT IN MOTION, THE PASSENGER HEADREST BURST OPEN. THERE WAS NO CRASH, NO MOVEMENT, NO CAUSE FOR IT TO HAPPEN. MY DAUGHTER WAS SITTING IN THE SEAT WHEN THIS HAPPENED. THIS BURST FLUNG HER HEAD FORWARD AND CAUSED NECK PAIN. IT WAS COMPLETELY UNEXPECTED AND OCCURRED WITHOUT WARNING. THIS IS VERY DANGEROUS. I AM WORRIED THAT THIS MAY HAPPEN TO THE DRIVERS HEADREST WHILE I AM DRIVING AND CAUSE A CRASH FROM THE JOLT. PLEASE ISSUE A RECALL AND REPAIR THIS ISSUE. I AM IN FEAR DRIVING MY CAR THAT THIS WILL HAPPEN TO ME WHILE DRIVING.

I WAS DRIVING DOWN THE ROAD WHEN ALLAH SODDEN THE HEAD REST DEPLOYED HIT ME IN THE HEAD CAUSING ME TO SWERVE AND SCRAPE MY RIMS AGAINST THE CURVE ALMOST CAUSING AN ACCIDENT

I WAS SIMPLY DRIVING DOWN THE ROAD GOING NO MORE THAN 10 MPH. ALL OF THE SUDDEN I HEARD THIS LOUD POP/BANG AND SOMETHING HIT THE BACK OF MY HEAD. I PULLED OVER AND SAW THAT THE DRIVERS HEADREST HAD EXPLODED.

AS I WAS DRIVING I HEARD A LOUD NOISE, AND WASN'T SURE WHAT IT WAS AT FIRST. I LOOKED OVER AND SAW THAT MY PASSENGER SEAT HEADREST HAD DEPLOYED.

I AM IN NC VISITING MY FAMILY FOR THE SUMMER AND TODAY DECIDED TO GO WASH MY CAR. AS I WAS LEAVING THE CAR WASH DRIVING DOWN THE STREET (CITY STREET) DRIVING ABOUT 45 MPH AND MY PASSENGER SEAT HEADREST DEPLOYED. I'VE HAD NO ACCIDENTS NOT A BUMP OR ANYTHING FOR IT TO DEPLOY. I IMMEDIATELY TOOK IT TO JEEP AND THE GUY TOLD ME THAT IF I DIDNT GET IN A ACCIDENT, MY HEADREST SHOULD HAVE NOT DEPLOYED. THEN PROCEEDED TO TELL ME THAT IT WOULD COST ME CLOSE TO 500.00 TO GET A NEW ONE. I'VE MAINTAIN MY TRUCK AND TAKE GOOD CARE OF IT. I HAVE TWO NIECES THAT IS ALWAYS WITH ME AND THANK GOD THEY WERE NOT RIDING WITH ME TODAY. NOW I HAVE TO THINK WHILE DRIVING IS MY DRIVER SIDE HEADREST GOING TO DO THE SAME.

WHILE I WAS DRIVING THE HEADREST DEPLOYED AND STRUCK ME IN THE BACK OF MY HEAD, THIS IS A SERIOUS RISK AND NEEDS TO BE ADDRESSED.

WE HAVE A 2014 JEEP GRAND CHEROKEE ECODIESEL 3.0 WHICH IS PART OF THE OVERALL CLASS ACTION LAWSUIT WITH THE EPA AND CARB. WE WENT THROUGH THE PROCESS, RECEIVED THE SOFTWARE UPDATE & REMUNERATION FOR THE LOSS IN VALUE ON THE VEHICLE FROM FCA. FCA CLEARLY INDICATED IN ITS LITERATURE REGARDING THE SETTLEMENT THAT THE PERFORMANCE, MILEAGE, ADBLUE/BLUEDEF USAGE, ETC. WOULD NOT BE AFFECTED (SEE ATTACHED INFORMATION SHOWING THE EMISSIONS SOFTWARE UPDATE) HOWEVER, OUR EXPERIENCE HAS BEEN QUITE THE OPPOSITE AS I UNDERSTAND IS COMMON PLACE AFTER THE UPGRADE. FCA DID NOT ADEQUATELY REPRESENT THE MAJOR PERFORMANCE CHANGES THAT WERE TO BE EXPECTED BY THE EMISSIONS SOFTWARE UPDATE & DOWNPLAYED ANY ISSUES. THE MAIN ISSUES THAT WE HAVE ENCOUNTERED SINCE THE UPDATE INCLUDE: 1. THE CHECK ENGINE LIGHT COMING ON 3-4 TIMES; 2. A MAJOR AND DANGEROUS HESITATION/LAG OF THE VEHICLE WHEN YOU START IT & ATTEMPT TO ACCELERATE-ESPECIALLY WHEN THE VEHICLE HAS BEEN SITTING FOR A PERIOD OF TIME. 3. A HIGHWAY MILEAGE DECREASE FROM AN AVERAGE OF 27-28MPG TO 19-21MPG; 4. SIGNIFICANT INCREASE IN THE USE OF BLUE-DEF; WE HAVE HAD TO TAKE THE JEEP IN FOR SERVICE TO CHECK THE CHECK ENGINE LIGHT SEVERAL TIMES & IT IS AGAIN IN THE SHOP YESTERDAY/TODAY FOR THE SAME ISSUES. AT THIS POINT, WE BELIEVE THAT FCA DID NOT CORRECTLY REPRESENT & REPAIR THE ECODIESEL 3.0 ENGINE IN OUR JEEP GRAND CHEROKEE & AS A RESULT OF THE UPGRADE, OUR PERFORMANCE HAS GREATLY DIMINISHED AND WE HAVE SUFFERED WITH A NON-PERFORMING VEHICLE. WE ASK THAT NHTSA LODGE A FORMAL COMPLAINT ON OUR BEHALF AND BE MADE AWARE OF THE CONTINUED ISSUES WITH THE VEHICLES & THE MISREPRESENTATION OF THE PERFORMANCE ISSUES.

WILE DRIVING UPHILL TRANSMISSION AGGRESSIVELY DOWN SHIFTS TO 3RD GEAR PUTTING CAR INTO LIMP MODE ALWAYS HAPPENS WILE GOING UP HILL ITS DANGEROUS NO RECALLS FOR THIS TRANSMISSION ISSUES, HAPPEND TO ME MULTIPLE TIMES CAR IT'S NOT SAFE TO DRIVE ONES I PULL OVER SHUT DOWN ENGINE AND STARD AGAIN CALL DRIVES NORMAL FOR A COUPLE OF MILES THEN ISSUE COMES BACK CHECK ENGINE LIGHT ON, AND TRACTION CONTROL LIGHT COMES ON, WITH ABS LIGHT TRANSMISSION WONT GO UP OR DOWN 3RD GEAR

DRIVERS SIDE SEATBELT SUDDENLY NO LONGER RETRACTING. APPEARS TO BE DUE TO A CRACKED BELT GUIDE. JEEP DEALERSHIP QUOTED $900+ FOR REPAIR AND ANOTHER LOCAL SHOP QUOTED $600+ - REPAIR REQUIRES REPLACEMENT OF THE ENTIRE BELT ASSEMBLY. I'VE SCOURED THE INTERNET AND HAVE FOUND A MASS OF OTHERS WHO HAVE REPORTED THE SAME ISSUE DATING BACK SEVERAL YEARS. THIS SHOULD ABSOLUTELY BE AN OPEN RECALL - I CANNOT LEGALLY NOR SAFELY OPERATE MY VEHICLE AND THE REPLACEMENT COST IS ASTRONOMICAL BEING OUT OF WARRANTY. HELP!

WHILE HAVING A NICE FAMILY OUTING ON JULY 6,2020. WE WERE HEADING TO A BUTTERFLY HOUSE ABOUT AN HOUR AWAY. MY HUSBAND WAS IN THE DRIVER'S SEAT DRIVING. WHEN SUDDENLY WE HEARD A LOUD POP! SURPRISED AND CONFUSED I STARTED LOOKING AROUND EXPECTING TO FIND MY DAUGHTER HAD THROWN SOMETHING OR A POP BOTTLE EXPLODED...NOPE MY HEAD REST DEPLOYED HITTING MY HUSBAND, HARD, IN THE BACK OF THE HEAD. THIS IS NOT A SAFE ISSUE HE COULD HAVE LOST CONTROL AND CRASHED. THIS NEEDS TO BE RESOLVED.

AFTER NORMAL GAS FUELING, CAR IS STATIONARY, FUEL METER REGISTERS MORE GAS IN TANK THAN PHYSICALLY POSSIBLE. I FILLED UP THE TANK AND METER SHOWS OVER 400 MILES OF FUEL AVAILABLE. TYPICALLY IT SHOULD BE AROUND 330 ON A FULL TANK. ALSO, WHILE DRIVING MY MPG METER FLUCTUATES RAPIDLY FROM 7 MPG TO 60 MPG. I SEE ON JEEP FORUMS THAT THIS IS A COMMON PROBLEM WITH JEEPS. VERY UPSETTING CONSIDERING ALL OF THE RECALLS ALREADY FOR THIS MODEL JEEP. FUEL GAUGE REPAIR ESTIMATED AT $1400 !! (DEPENDABLE JEEP - RESEDA, CA.)

THE PASSENGER HEADREST DEPLOYED WITH A PASSENGER IN THE SEAT. THE CAR WAS STOPPED AT A GAS STATION AND NOT IN MOTION AT THE TIME. IT WAS VERY DISTURBING AND MAKES ME FEARFUL OF FUTURE ISSUES ON THE DRIVER SIDE, WHILE DRIVING THE VEHICLE.

COMPLETE ELECTRICAL FAILURE RESULTING IN VEHICLE STALL. IN MOTION ON A CITY STREET HEADING STRAIGHT. NEW BATTERY. SYMPTOMS VERY SIMILAR AS DESCRIBED IN RECALL #274559

WHEN TRYING TO SHIFT FROM PARK TO REVERSE SOMETIMES YOU GET A HARD SHIFT OR OTHER TIMES IT DOESN'T SHIFT AND SHIFTS TO NEUTRAL INSTEAD. FINALLY THE CHECK ENGINE LIGHT CAME ON AND A CODE FOR THE TRANSMISSION CAME OUT. SEEMS LIKE THERE ARE OTHER JEEPS WITH THE SAME PROBLEM AND HAVE A RECALL FOR IT. BUT MY VEHICLE DOES NOT.

TL* THE CONTACT OWNS A 2014 JEEP GRAND CHEROKEE. THE CONTACT STATED THAT HER HEADREST ON THE DRIVER'S SIDE EXPLODED WHILE SHE WAS DRIVING. THE CONTACT WAS ABLE TO PULL OVER AND SAW THE HEADREST COMPLETELY OPENED UP. THE CONTACT HAD A SORE NECK AND HEADACHE BUT DID NOT GO THE HOSPITAL BY AMBULANCE. A POLICE REPORT WAS NOT FILED AND THE CONTACT WAS ABLE TO DRIVE HOME. THE DEALER AND MANUFACTURER HAD NOT BEEN CONTACTED YET. THE VEHICLE HAD NO RECALL. THE FAILURE MILEAGE WAS 85,503.