EN

2014 Kia Optima 4 DR FWD

5
Recalls
340
Complaints
Overall rating

Safety Ratings.

NHTSA’s 5-Star Safety Ratings help consumers compare vehicle safety when searching for a car. More stars mean safer cars.

Frontal Crash
Side Crash
Rollover
Overall Front Star Rating

Combines Driver and Passenger star ratings into a single frontal rating. The frontal barrier test simulates a head-on collision between two similar vehicles, each moving at 35 mph.

Front Driver Side
Front Passenger Side
Overall Side Star Rating

Combines Side Barrier and Side Pole Star Ratings into a single side rating.

Driver
Passenger
Overall Side Pole Star Rating

Combines Side Barrier and Side Pole Star Ratings into a single side rating.

Rollover Star Rating

The Rollover Resistance test measures the risk of rollover in a single-vehicle, loss-of-control scenario.

Rollover Risk: 9.6%

Complaints
Recalls

340 Complaints

for 2014 KIA OPTIMA
12/01/2021
Components: ENGINE
Incident Date: 11/28/2021
Crash: No
Fire: No
Vehicle Identification Number: 5XXGM4A79EG******
Summary

The contact owns a 2014 Kia Optima. The contact stated that while driving at unknown speeds, the vehicle stalled without warning. The contact stated that an independent mechanic informed her that the engine needed to be replaced. The local dealer was not contacted. The vehicle was not diagnosed or repaired. The manufacturer was not contacted. The failure mileage was approximately 109,000.

11/18/2021
Components: SERVICE BRAKES
Incident Date: 11/18/2021
Crash: No
Fire: Yes
Vehicle Identification Number: 5xxgn4a71eg******
Summary

The contact owns a 2014 Kia Optima. The contact stated while driving at 30 MPH, the check engine warning light illuminated and the vehicle stalled while driving. The contact manually pushed their vehicle to the side of the road and noticed smoke coming from the engine compartment. The contact opened the hood of the vehicle where more smoke was coming from the engine and fire coming from the passenger side of the engine. The contact ran to a nearby business to get a fire extinguisher to extinguish the fire. The contact was in process of the vehicle being towed to a local dealer. The contact concerned that NHTSA Campaign Number: 21V331000 ( service brakes, hydraulic) was related to the failure. The vehicle was not diagnosed or repaired. The manufacturer was not made aware of the failure. The failure mileage was approximately 80,000.

11/09/2021
Components: POWER TRAIN
Incident Date: 11/06/2021
Crash: No
Fire: No
Vehicle Identification Number: 5XXGM4A71EG******
Summary

Lost power train while driving on the freeway. I put the computer on the car and I got code PO605.

11/05/2021
Components: SERVICE BRAKES, HYDRAULIC
Incident Date: 10/26/2021
Crash: Yes
Fire: No
Vehicle Identification Number: 5XXGM4A77EG******
Summary

The contact owned a 2014 Kia Optima. The contact stated that as he attempted to merge onto a highway at 45 MPH, the brake pedal and steering wheel locked up upon the depression of the brake pedal without warning. Due to the failure, the contact hit an electrical box encased in concrete as the vehicle continued to roll into bushes before it came to a halt. The airbags deployed upon impact. The contact exited the vehicle and removed his son from the back seat. The contact was not treated for injuries at the scene. The contact's son had a few lacerations on his neck that did not need medical attention. A police report was filed. A few days, his insurance towed the vehicle from the scene to an independent junkyard where the vehicle was deemed a total loss. A week later, the contact sought medical treatment for pain in his chest and right arm; the contact was diagnosed with a hairline fracture to his sternum. Upon investigation, the contact discovered that his vehicle was included in NHTSA Campaign Number: 21V331000 (SERVICE BRAKES, HYDRAULIC). The contact attempted to reach out to the manufacturer by email but did not receive a response. The vehicle was destroyed. The failure mileage was approximately 151,000.

11/04/2021
Components: SUSPENSION,VEHICLE SPEED CONTROL,ENGINE
Incident Date: 04/05/2021
Crash: No
Fire: No
Vehicle Identification Number: 5xxgr4a63eg******
Summary

Vehicle has engine failure at 156600mi. Bearings and axle are worn out which caused the engine to go into limp mode (code P1326). Car is accelerating poorly and does not oprate over 60mph. Vehicle required a new engine. Dutch Miller of Charlotte Kia, 7725 South Blvd, Charlotte, NC ensured that engine would be brand new. However, the engine was used, and obtained at LKQ costing $3600. Total cost for the engine and labor totalled $5117.18. Kia also confirmed the problematic suspension which led to the engine failure was fixed. Once again this obligation was not met.

11/01/2021
Components: STEERING,UNKNOWN OR OTHER,ENGINE
Incident Date: 09/23/2021
Crash: No
Fire: No
Vehicle Identification Number: 5xxgr4a63eg******
Summary

Vehicle check engine light came on at 164000mi. Diagnostics confirmed trouble codes P2562 (Power train system) and C2130, C1611, C1612 (Anti-lock brake sytem). The begins to shake at 40mph and the turbo fails to run properly causing the car to accelerate poorly and make steering an issue.

10/31/2021
Components: ENGINE
Incident Date: 10/19/2021
Crash: No
Fire: No
Vehicle Identification Number: 5XXGN4A75EG******
Summary

Hello, as you are aware Kia finally issued a recall for engine failure and my vehicle is one of the many that experienced engine failure on 10/19/2021. My vehicle now sits at the local dealership with so many others waiting to go through the process of videoing the engine so they can send to corporate to approve a new engine. In the meantime, I, along with other customers are left helpless and frustrated with no vehicle to drive for several months from what the local dealership is telling me. Kia is not taking care of their customers upfront by providing a loaner/rental vehicle. Instead, thy say we can rent a vehicle and get reimbursed after our vehicle has been repaired. How many people have many to rent a vehicle for months? Not me! I was told it would be a minimum of four months without my vehicle and some have been there much longer. I am in desperate need of transportation for obvious reason (i. e. work, appointments, errands, unexpected situations, family obligations, etc....) I am hoping that you can advise what can I do to get Kia to step up and do the right thing upfront, especially for those who can't afford a rental vehicle. I am also wondering if my 2014 Kia Optima should've even been sold to me in September 2017 with this known engine issue? My research and websites show this issue was definitely before I made the purchase. Kia failed their customers and not wanting to step up and issue a recall sooner shows that safety was not their top priority. Thank you for any assistance you can provide.

10/06/2021
Components: STRUCTURE
Incident Date: 10/06/2021
Crash: No
Fire: No
Vehicle Identification Number: 5XXGM4A78EG******
Summary

My car has 80,000 miles and the paint chipping on the bumper, hood, and roof is starting to cause rust on the car body.

09/29/2021
Components: UNKNOWN OR OTHER
Incident Date: 09/28/2021
Crash: No
Fire: No
Vehicle Identification Number: 5XXGM4A79EG******
Summary

The contact owns a 2014 Kia Optima. The contact stated while driving 55 MPH, the electric power steering (EPS) warning light was illuminated, and the steering wheel became difficult to turn. The contact was able to drive to his residence. The vehicle was not diagnosed or repaired. A dealer was not contacted. The manufacturer had not been informed of the failure. The failure mileage was 83,750.

09/23/2021
Components: UNKNOWN OR OTHER,ENGINE
Incident Date: 09/22/2021
Crash: No
Fire: No
Vehicle Identification Number: 5XXGN4A75EG******
Summary

Car cut off whilst driving without warning

09/20/2021
Components: VEHICLE SPEED CONTROL,ENGINE,FUEL/PROPULSION SYSTEM
Incident Date: 09/20/2021
Crash: No
Fire: No
Vehicle Identification Number: 5XXGM4A73EG******
Summary

Failed Emissions Test for Engine light being on. Took to mechanic and he specified that it was my gas cap that needed replacing and I did so, but light is still on. No leakage was present at the time when mechanic checked, however, in the past there was a smell of gas inside the vehicle but it's no longer present at the moment.

09/14/2021
Components: ENGINE
Incident Date: 09/11/2021
Crash: No
Fire: No
Vehicle Identification Number: 5XXGR4A62EG******
Summary

We’ve had our engine replaced by Kia for an issue with models with the turbo installed. The turbo seized up and in turn caused our engine to fail, so Kia said they knew about the issue and gave us a new engine and turbo at no cost to us and also gave us a unlimited mileage warranty for the engine because of the issue. Now just about a year later of them installing the new parts, the same issue has arisen. Turbo failed and in turn it messed up the engine, the Kia dealership we have it in has told us that they will not cover it under warranty and that the turbo isn’t apart of the warranty either.

09/07/2021
Components: STEERING
Incident Date: 08/01/2021
Crash: No
Fire: No
Vehicle Identification Number: 5xxgm4a73eg******
Summary

The contact owns a 2014 Kia Optima. The contact stated that while driving at an undisclosed speed, a clicking noise was heard when the steering wheel was turned. The contact's wife also informed the contact that the vehicle was shaking while she was driving. The dealer was made aware of the failure and scheduled an upcoming appointment for diagnostic testing. The manufacturer was made aware of the failure and opened a case. The failure mileage was approximately 105,000.

09/07/2021
Components: EXTERIOR LIGHTING
Incident Date: 08/15/2021
Crash: No
Fire: No
Vehicle Identification Number: knagn4ad6e5******
Summary

The rear lights develop condensation which causes the brake lights/turn signals to fail. This failure could easily lead to accidents and appears to be a safety issue. Kia has known about this problem since at least December 1, 2014 as it issued a “Pit Stop” PS364 to dealers regarding remediation of the problem on that date, yet Kia has not issued a (safety or non-safety) recall. My left light developed condensation in mid-2020. My right light currently has condensation.

09/02/2021
Components: STRUCTURE
Incident Date: 09/02/2021
Crash: No
Fire: No
Vehicle Identification Number: 5XXGM4A70EG******
Summary

I noticed a small spot of paint chipping one day. Then I was washing my car and noticed a lot of spots chipping. As I started watching them they kept chipping all over from my hood which is the worst to side of doors sides and roof around front window and front and back bumper. I looked online to research it and if anyone had this problem and it seems to be just the white kia that has this problem. I have contacted kia mutable times. I sent pictures of my car and 3 estimates. All I keep doing is getting the run around about what there going to do. It is now getting worse and starting to rust real bad.

08/28/2021
Components: ENGINE
Incident Date: 08/27/2021
Crash: No
Fire: No
Vehicle Identification Number: 5XXGN4A76EG******
Summary

Engine failed and the vehicle stopped in the middle of the road. The engine is now knocking.

08/27/2021
Components: ENGINE
Incident Date: 08/26/2021
Crash: No
Fire: No
Vehicle Identification Number: 5XXGN4A76EG******
Summary

On 8/26/2021 I was driving up the Hwy and my kia optima started to slow down on its own.. the battery light, and engine light was flickering on and off, and oil light came on.. I checked the oil and it read 70%. On dash.. I beared off to the right shoulder out of traffic. I was originally going about 65mph it dropped all the way down to 10mph. Pulled over and the the car stopped. Tried starting the car back up but it made a clicking sound. I called a tow truck. The tow truck hauled it to a local mechanic. Mechanic diagnosed the problem being that the car had medal on the oil timing sensors known as the vvt timing solenoid sensor. He changed the oil. But still did not fix the problem. I have had this car since July 1, 2021, about almost 2 months got a oil change 2 days after I bought the car. Car will not excelerate over 40 mph. Engine light is still on. The sensors was not changed because the mechanic said it wouldn't do any good because the engine had metal fragments in it by now because metal scrappings were on the sensors.

08/19/2021
Components: EXTERIOR LIGHTING
Incident Date: 08/19/2020
Crash: No
Fire: No
Vehicle Identification Number: 5XXGR4A71EG******
Summary

The contact owns a 2014 Kia Optima. The contact stated while driving 60 MPH, he noticed that the low beam headlights were significantly dim. There were no warning lights illuminated. The contact stated he was able to continue to drive the vehicle. The vehicle was not diagnosed nor repaired by an independent mechanic or dealer. The contact stated that the failure had been reoccurring while driving. The dealer was made aware of the failure and advised the contact to take the vehicle to their location for diagnosis. The manufacturer was notified of the failure and referred the contact to the dealer for diagnosis. The vehicle was not repaired. The approximate failure mileage was 75,000.

08/10/2021
Components: ENGINE
Incident Date: 08/05/2021
Crash: No
Fire: No
Vehicle Identification Number: 5XXGM4A74EG******
Summary

Driving on the interstate just as I was getting off the car stalled on the offramp. I managed to get it going again about a mile down the road, I was making a left across the highway and it stalled on me again I managed to coast into a driveway without incident. I had an oil light the check engine lightAnd a battery light come on. After coasting into a driveway I could no longer get the car to start. I just bought the car four months ago with only 32000 miles on it. Brought it back to the dealer I bought it from and they recommended I tow it back to Kia as the engine may have seized as it is a known problem. Been almost a week stuck with no car after buying a practically brand new one. I’m still waiting to hear back from the Kia dealership.

08/06/2021
Components: UNKNOWN OR OTHER
Incident Date: 07/04/2021
Crash: No
Fire: No
Vehicle Identification Number: knagm4ad1e5******
Summary

The engine seized up at 83,000 miles with all regular maintenance done. There is no specific cause of what caused that, as dismantling the engine would cost me more $. I have already spent $200 on the dealership and independents mechanic. I was merging on to the interstate and I lost all power, it was a narrow one lane, no shoulder section of the road, as it was also an interchange for a state hwy and the interstate. I had to limp over to the shoulder as traffic behind me began blaring horns. The shoulder I did find was a narrow gore, and I was very uncomfortable while getting a tow and ride setup. I was terrified I was going to be sideswiped at any moment. I was told by my trusted mechanic it was the Hybrid battery. The Dealership said the engine seized up, which also damaged the battery. In either case, my car does not travel forward under its own power. I had no warning until the event happened, I just lost power.

08/02/2021
Components: ENGINE
Incident Date: 05/17/2021
Crash: No
Fire: No
Vehicle Identification Number: 5XXGN4A7XEG******
Summary

The contact owns a 2014 Kia Optima. The contact stated while driving approximately 78 mph, the vehicle inadvertently shifted into limp mode. The contact pulled over and the vehicle was able to be restarted however, the vehicle was towed to the contact's residence. The contact stated that the check engine warning light was illuminated. The vehicle was not diagnosed or repaired. The manufacturer was not informed of the failure. The failure mileage was approximately 110,000.

07/22/2021
Components: UNKNOWN OR OTHER
Incident Date: 07/09/2021
Crash: No
Fire: No
Vehicle Identification Number: 5XXGM4A7XEg******
Summary

I DONT KNOW IF IS THE MOTOR OR WHAT IS IT BUET I WAS DRIVING THE CAR ON THE FREEWAY WHEN ALL OF THE SUDDEN THE CAR SHUT DOWN N IT DOESNT WANT TO START BACK UP AGAIN

07/21/2021
Components: UNKNOWN OR OTHER
Incident Date: 07/19/2021
Crash: No
Fire: No
Vehicle Identification Number: 5xxgr4a6xeg******
Summary

Brakes tend to lock up suddenly when applying minimal pressure to the pedal then jerks out of complete lock and then normal brakes. Engine HVAC system and AC suddenly stopped working and I have taken it to a shop for electrical testing with no luck.

07/20/2021
Components: ENGINE
Incident Date: 07/18/2021
Crash: No
Fire: No
Vehicle Identification Number: 5XXGM4A75EG******
Summary

The contact's mother-in-law owns a 2014 Kia Optima. The contact stated while his mother-in-law was driving 65 mph, she heard an abnormal loud clinking sound coming from the engine and the vehicle suddenly lost power and stalled. Several unknown warning lights along with the check engine warning light were illuminated. The contact stated as he opened the hood of the vehicle to determine the cause of the failure, he noticed the engine pistons had fractured and there was a hole in the engine. The vehicle was towed to the contact's residence, then to the dealer who diagnosed that the engine needed to be replaced. The manufacturer was made aware of the failure but advised the contact that the vehicle could not be repaired under NHTSA Campaign Number: 17V224000 (Engine and Engine Cooling) as it was out of warranty. The contact was awaiting a call back from the manufacturer. The vehicle was not repaired. The approximate failure mileage was 165,000.

07/20/2021
Components: ENGINE
Incident Date: 06/14/2021
Crash: No
Fire: Yes
Vehicle Identification Number: 5xxgr4a73eg******
Summary

The contact owns a 2014 Kia Optima. The contact stated while driving 65 MPH, there was grayish smoke coming from the engine. The vehicle stalled with several unknown warning lights illuminated on the instrument panel. The contact was able to steer the vehicle off to the shoulder of the highway and had the vehicle towed to an independent mechanic. The independent mechanic diagnosed the vehicle with engine failure. The vehicle was then towed to a dealer where they also diagnosed the vehicle with engine failure and stated that the vehicle was not under recall. The manufacturer was not notified of the failure. The vehicle was not repaired. The failure mileage was approximately 96,000.

07/20/2021
Components: FUEL/PROPULSION SYSTEM
Incident Date: 06/17/2021
Crash: No
Fire: Yes
Vehicle Identification Number: 5XXGN4A7XEG******
Summary

UNKNOWN.. but the first time anything actually happen i was driving on the highway and all of a sudden I started to smell something weird and all the safety lights turned on the engine started smoking my acceleration wasn't working I can't put it in neutral nothing else is working I got lucky I was able to pull off to the side of the highway we where in a very dangerous spot the car wouldn't start back up at all and I have no communication we were stuck there for 3 hours until my dad found finally found us because he knew something was off why we weren't home for so long a close friend have to my house and that's words been parked ever since

07/18/2021
Components: STRUCTURE
Incident Date: 06/16/2021
Crash: No
Fire: No
Vehicle Identification Number: 5xxgr4a68eg******
Summary

I noticed that the pain on the hood had a chip in it. About two months or so later there were a few spots where the paint has bubbled and peeled off. Later I noticed the the paint was doing the same along both sides of the windshield and above both doors. The spots are continuing to bubble and peel.

07/09/2021
Components: STEERING
Incident Date: 04/09/2021
Crash: No
Fire: No
Vehicle Identification Number: 5XXGM4A72EG******
Summary

Attempted theft of vehicle on 04/09/21 by breaking in the rear window since it is not armed by the factory alarm. Then breaking the steering column and using a USB charging cable to start vehicle. Vehicle is still with the dealer Russ Darrow Kia, Wauwatosa, WI. awaiting parts (back logged) due to the epidemic of break-ins on Kia and Hyundai models. Police report # 21-099-0033 and Insurance claims adjuster have been notified and paid for repairs - $3,000; claim # A00003252795 Vehicle is available for view upon request. Kia or Hyundai has does nothing to mitigate the problem nor have they acknowledged the problem. I have made several attempts to reach out to Kia for assistance, but to no avail.

06/27/2021
Components: STEERING,WHEELS
Incident Date: 05/26/2021
Crash: No
Fire: No
Vehicle Identification Number: 5XXGN4A79EG******
Summary

I was getting into traffic and felt like power steering went on left turn Took to Kia repair shop on 5/26 RECEIVED call on 6/7 that repairs had been made costing $938.03 SAME PROBLEM NEXT DAY TOOK CAR BACK 6/11 RECEIVED message that car is repaired on 6/25 at NO Cost Picked up drove about 5 miles any took right turn to come home same it happened again They now have the car in the shop

06/24/2021
Components: ELECTRICAL SYSTEM,UNKNOWN OR OTHER,SERVICE BRAKES
Incident Date: 06/01/2021
Crash: No
Fire: No
Vehicle Identification Number: 5XXGM4A77EG******
Summary

Traction control light has recently started coming on all the time and stays on. When you turn car off and it cools off then the light is off again. Another issue is when I place foot on brake the passenger side parking light comes on and the passenger brake light has had to be replaced 7 times since i bought car in February 2021

06/23/2021
Components: ENGINE
Incident Date: 06/18/2021
Crash: No
Fire: No
Vehicle Identification Number: 5XXGM4A74EG******
Summary

The contact's son owns a 2014 Kia Optima. The contact stated that while her son was driving approximately 65 mph the vehicle stalled. The oil warning indicator light was illuminated. The vehicle was towed to an independent mechanic. The contact called the local dealer but the vehicle was not diagnosed or repaired. The manufacturer was notified. The failure mileage was approximately 90,000.

06/22/2021
Components: POWER TRAIN
Incident Date: 04/01/2021
Crash: Yes
Fire: No
Vehicle Identification Number: 5XXGN4A73EG******
Summary

The engine under recall they switch it then the trains mission goes bad

06/21/2021
Components: STRUCTURE,ENGINE
Incident Date: 06/18/2021
Crash: No
Fire: Yes
Vehicle Identification Number: 5XXGM4A70E******
Summary

The contact owns a 2014 Kia Optima. The contact stated that while driving approximately 35 mph the vehicle shut off and rolled in a parking lot. There were no warning lights illuminated. Additionally, the dashboard and vents melted and the air conditioner became inoperable. The vehicle was taken to an independent mechanic where it was informed there were metal shavings in the engine. The local dealer was not contacted. The vehicle was not diagnosed or repaired. The manufacturer was contacted who referred the contact to a local dealer. The failure mileage was approximately 129,000.

06/20/2021
Components: STEERING
Incident Date: 06/06/2021
Crash: No
Fire: No
Vehicle Identification Number: 5XXGN4A72EG******
Summary

The electric power steering stopped working.

06/20/2021
Components: ENGINE
Incident Date: 06/01/2020
Crash: No
Fire: No
Vehicle Identification Number: 5XXGN4A72EG******
Summary

Engine burns a lot of oil. I’ve had my engine oil changed very regularly by professional shops since I bought it new in 2014. I started changing the oil myself after only 2000 miles and noticed only 3 quarts came out of quarts 5 I put in. I changed the pcv valve and it did not solve the problem. There are no leaks. None of the mechanics ever told me my car was low on oil so I don’t know how long it’s been burning oil. I’ve been adding oil regularly in between oil changes since I first noticed the problem. I’m glad I never missed an oil change or my engine could be dead from lack of lubrication.

06/17/2021
Components: UNKNOWN OR OTHER
Incident Date: 05/03/2021
Crash: No
Fire: No
Vehicle Identification Number: 5XXGN4A74EG******
Summary

05/03/2021 I drove my vehicle to the local grocery store and upon leaving the store, I came to stop and the vehicle stalled and wouldn't start. I knew that it was not the battery, because all lights and dash board system was on. I tried starting the vehicle again and it would not start. My safety was put at risk because I had to figure out how to get the vehicle towed. The problem (PI 1803) with the engine is the problem and KIA Consumer Affairs verified that the previous owner never brought the vehicle in to get repaired. I was never notified to bring vehicle in. KIA Consumer Affairs verified that I did not have a profile and I was not notified because I was not in their system. It is my problem to get a rebuilt engine for $6000 to update software and extend the "Lifetime Warranty." It was inspected by Olathe KIA in Olathe, KS. They were not given any authority to repair this issue with the original engine failure. My insurance agent verified that they could not cover mechanical problems, only accidents. There were no warnings, no knocking (read other peoples statements on the PI 1803 KIA Forum testaments), no leaking, no smoke, or other signs. I had an oil change a week prior before this happen and there was no signs of any problems. My engine just gave out and never started again. KIA has ruined My Family's Life. We have no car to get to work. Losing my Job because I live 15-20 miles from my job. We only have 1 car. We are getting Evicted from our apartment. Domino affect with My Life. I still have a car payment and car insurance I have to pay for. Why, won't they fix their engines? It's there problem when the vehicle was manufactured. I see why they are trying to sell all kinds of KIA's even though there is a car shortage. So sad how many people are in my shoe's and many of lives are affected by this problem.

06/08/2021
Components: ENGINE
Incident Date: 05/29/2021
Crash: No
Fire: No
Vehicle Identification Number: 5XXGM4A75EG******
Summary

I bought the car from an individual in April. The end of May My engine started knocking while I was driving and it stalls out and will not drive. I contacted Kia because there was an open recall on the engine to see if they will look at it. They told me they will not even look at it or fix it because the person who owned the car before me did not fix other recalls.

05/27/2021
Components: ENGINE
Incident Date: 05/21/2021
Crash: No
Fire: No
Vehicle Identification Number: 5XXGM4A75EG******
Summary

The contact's stepdaughter owns a 2014 Kia Optima. The contact stated while his stepdaughter was driving approximately 45 mph, the vehicle began to stall and she started to hear an abnormal sound. The contact stated that there was no warning light illuminated. The driver parked on the side of the road until the contact drove to her location. The contact towed the vehicle to an independent mechanic, where it was diagnosed with needing the engine to be replaced. The vehicle was included in NHTSA Campaign Number: 17V224000 (Engine and Engine Cooling) and 20V519000 (Service Brakes, Hydraulic) which was related to the failure. The contact called the local dealer and was informed that since she was not the first owner of the vehicle, the recall repairs would not be honored. The vehicle was not diagnosed nor repaired. The manufacturer was informed of the failure and confirmed that the recall repairs would not be honored. The failure mileage was approximately 130,000.

05/24/2021
Components: UNKNOWN OR OTHER
Incident Date: 05/23/2021
Crash: No
Fire: Yes
Vehicle Identification Number: KNAGN4AD5E5******
Summary

On 5/23/2021, while driving my Optima on US94 in Indiana, I noticed a clicking sound. Uncertain if it was my car, or somerhing else, I turned off my media, and realized it was my car. I decided I would exit the next available exit, when I saw black smoke behind me. I realized I wouldn't make it the one mile to the exit, so I decided to pull off unto the shoulder of the highway. The instrumentation panel showed the coolant on normal, right in the middle of H and C. The Electrical Panel indicator was no longer in the middle as normal, which is right in the middle of H & L. Instead, it was berween the middle and Low. As I began to slow down, the panel showed a message of "Turn off Hybrid Now", then the red engine light appeared. I wasn't stopped yet, slowed to about 40 mph when I suddenly lost power. I coasted and brake to the shoulder, when I began to see smoke coming up from the hood. Mostly from the passenger side of the hood. I popped the hood of the car, then went out and opened the hood. I saw flames under the engine, more towards the passenger side of car. I grabbed my purse and ran to the field away from the car. The car burned up completely within about 5 to 8 minutes.

05/11/2021
Components: ENGINE
Incident Date: 05/10/2021
Crash: No
Fire: No
Vehicle Identification Number: KNAGM4A79E5******
Summary

WHILE DRIVING IN TRAFFIC, THE VEHICLE CUT OFF AND I HAD TO COAST TO THE SIDE OF THE ROAD. AFTER SEVERAL ATTEMPTS, THE VEHICLE FINALLY STARTED. THIS IS THE 3RD TIME THIS HAS HAPPENED.

05/10/2021
Components: ENGINE
Incident Date: 05/07/2021
Crash: No
Fire: No
Vehicle Identification Number: 5XXGN4A73EG******
Summary

MY ENGINE SEIZED, I HAD IT TOWED TO A KIA DEALERSHIP, THEY SAID KIA WOULD NOT REPLACE THE ENGINE BECAUSE OF RECALLS NOT DONE BEFORE I BOUGHT THE CAR. THERE IS CURRENTLY A CLASS ACTION LAW SUIT FOR THIS ENGINE, BUT I HAVE TO PAY OVER 8,000 FOR AN ENGINE TO BE PAID BACK, I STILL OWE 10,000 ON THIS CAR. I CALLED KIA AND ASKED HOW AM I SUPPOSED TO KNOW ABOUT RECALLS MADE BEFORE I PURCHASED THIS VEHICLE, THEY SAID I'M RESPONSIBLE FOR BUYING A USED CAR. I'VE HAD MY CAR IN AT A KIA DEALERSHIP A WEEK BEFORE ENGINE FAILURE WITH 20 POINT INSPECTION AND NOTHING SAID ABOUT RECALLS. I WAS ON THE FREEWAY WHEN MY ENGINE QUIT, LOST ALL POWER. HAD TO DRIFT ACROSS 4 LANES OF TRAFFIC TO GET MY CAR TO AN EXIT, AND COAST DOWN THE OFF RAMP. PIPED THE HOOD AND SMELLED SOMETHING MELTING, MY DAUGHTER WAS IN THE CAR WITH ME. THIS IS DANGEROUS, NOW I'M LEFT FINANCIALLY DEVASTATED AND WITHOUT A CAR BECAUSE KIA CAN'T FIX THEIR WRONGS. EVERY ENGINE THAT HAD THE RECALLS DONE HAS HAD TO BE REPLACED WITH OR WITHOUT THE UPDATE. THE ENGINES ARE BAD. IVE ONLY HAD THIS CAR A YEAR.

05/07/2021
Components: POWER TRAIN,VEHICLE SPEED CONTROL
Incident Date: 03/25/2021
Crash: No
Fire: No
Vehicle Identification Number: KNAGM4AD3E5******
Summary

CRANK SHAFT BEARING WENT BAD CAUSING ENGINE TO FAIL IN VEHICLE AND ALMOST GET HIT BY TRAFFIC CONTACTED DEALER AND WAS ADVISED THAT THERE WAS A RECALL ON EVERY MODEL OF MY CAR EXCEPT MINE BECAUSE IT WAS THE GAS HYBRID WHICH STILL HAS THE SAME ENGINE AND PROBLEM AS THE ONES IN RECALL J BOUGHT THE CAR FOR AROUND 13K AND ONLY HAD IT FOR BOUT 3 MONTHS BEFORE THIS HAPPEN DEALER WON'T REPAIR WORK UNDER RECALL BECAUSE IT DOES FALL UNDER THE RECALL FOR MILLIONS OF OTHER BECAUSE IT IS HYBRID AS WELL AS GAS ? DOESN'T MAKE ANY SENSE AND I GOT SCREWED OUTTA 13K AND COULD HAVE BEEN INJURED AS WELL AS MY 2 KIDS THAT WHERE IN THE CAR WITH ME

05/05/2021
Components: STEERING,UNKNOWN OR OTHER
Incident Date: 08/01/2019
Crash: No
Fire: No
Vehicle Identification Number: KNAGN4AD4E5******
Summary

A CLICKING NOISE IN THE FRONT END STARTED WHEN THE WHEEL WAS TURNED TO THE RIGHT. THIS WAS ABOUT 2 YEARS AGO. THE DEALERSHIP REPLACED A JOINT AND SAID IT WAS FIXED. A COUPLE OF WEEKS LATER THE NOISE STARTED AGAIN, BECAME WORSE AND THE STEERING FELT LOOSER. THE FRONT LEFT WHEEL ALSO FELT LOOSE WHEN GOING OVER BUMPS. THEY REPLACED THE STEERING COLUMN AND SOME OTHER RELATED PARTS. THIS TIME THE STEERING WAS LOOSER, THEY HAD TO REPLACE A BOLT AND SAID IT WAS FIXED. AS SOON AS I LEFT THE LOT I HEARD THE SAME NOISE BUT VERY FAINT. THE DEALERSHIP SAID IT WASN'T AN ISSUE BUT IT GOT WORSE OVER THE NEXT FEW WEEKS. THE RIGHT WHEEL HAD THE LOOSE FEELING WHEN GOING OVER BUMPS AGAIN. BY THIS TIME THE NOISE HAPPENED WHEN TURNING LEFT OR RIGHT. THE DEALERSHIP REPLACED THE STEERING COLUMN AND THE SAME PARTS AS BEFORE AGAIN. THAT SAME DAY I COULD HEAR THE FAINT NOISE AGAIN, DEALERSHIP SAID IT WAS FINE AGAIN. THE CLICKING NOISE BECAME WORSE JUST AS BEFORE AND NOTHING IS BEING DONE. THE SERVICE DEPARTMENT SAID THEY DIDN'T THINK IT WAS A SAFETY ISSUE BUT THEY OBVIOUSLY DON'T REALLY KNOW WHAT THE PROBLEM IS OR THEY WOULD HAVE BEEN ABLE TO REPAIR IT. IT HAS BEEN SEVERAL MONTHS SINCE THEIR LAST ATTEMPT AND IT KEEPS GETTING WORSE. WHEN GOING OVER THE SLIGHTEST BUMP THE FRONT WHEELS HAVE A LOOSE FEELING WHICH IS ALSO GETTING WORSE. THIS LOOSE FEELING IN THE FRONT WHEELS HAPPENS WHEN TURNING AND GOING STRAIGHT. SPEED DOESN'T SEEM TO BE A FACTOR IN ANY OF THE PROBLEMS.

04/21/2021
Components: ENGINE
Incident Date: 04/09/2021
Crash: No
Fire: No
Vehicle Identification Number: 5XXGM4A76EG******
Summary

ON APRIL 9, 2021 MY HUSBAND WAS DRIVING MY KIA ON THE GARDEN STATE PARKWAY. THE CAR JUST STOPPED RUNNING AND MY HUSBAND WAS ABLE TO (BY THE SKIN OF HIS TEETH) VEER OFF TO THE SHOULDER. EVENTUALLY THE CAR WAS TOWED TO DIFEO KIA IN LAKEWOOD. AFTER ABOUT 1 WEEK OF TESTS, I WAS TOLD THAT THE ENGINE HAS SEIZED AND IT "SHOULD BE" COVERED UNDER WARRANTY. THE REPRESENTATIVE TOLD ME THAT APPROVAL FROM CORPORATE WOULD HAVE TO BE ESTABLISHED PRIOR TO ANY WORK BEING DONE. ON MONDAY APRIL 19, 2021 I WAS TOLD BY KIA THAT CORPORATE IS NOT COVERING THE ENGINE BECAUSE OF AN UNRESOLVED RECALL AND THAT THE NEW ENGINE WOULD BE $6,000+.. THERE IS AN UNRESOLVED RECALL ON MY KIA FROM AUGUST 2020. I WAS NOT AWARE OF THIS RECALL, IF I DID RECEIVE NOTICE ON A RECALL, I WOULD HAVE BROUGHT MY CAR IN TO GET CHECKED LIKE I DID IN 2018 FOR A DIFFERENT RECALL. I HAVE FULL SERVICE RECORDS THAT CAN PROVE HOW I TAKE GOOD CARE OF MY CAR, AND WOULD HAVE HAD THE CAR CHECKED HAD I EVER RECEIVED A NOTICE. THE PRESENT RECALL ON MY CAR IS FOR A HECU ASSEMBLY ISSUE, NOT AN ENGINE SEIZING. I DO KNOW THAT KIA HAS RECALLED NUMEROUS KIAS DUE TO MACHINING ERRORS DURING ENGINE MANUFACTURING WHICH CAN CAUSE PREMATURE BEARING WEAR WITHIN THE ENGINE. MAYBE MY CAR SHOULD HAVE BEEN RECALLED FOR THIS ISSUE AS WELL (?). I AM THANKFUL THAT MY HUSBAND SURVIVED THAT DAY ON THE PARKWAY, AND AM LOOKING FORWARD TO ANY ASSISTANCE YOU CAN GIVE TO HELP ME RESOLVE THIS.

04/15/2021
Components: POWER TRAIN,ENGINE
Incident Date: 07/01/2019
Crash: No
Fire: No
Vehicle Identification Number: KNAGM4A78E5******
Summary

TL* THE CONTACT OWNS A 2014 KIA OPTIMA. THE CONTACT STATED THAT WHILE AT A STOP LIGHT, THE VEHICLE STALLED WITHOUT WARNING. DUE TO THE FAILURE, THE CONTACT HAD THE VEHICLE TOWED TO AN INDEPENDENT MECHANIC WHERE THEY INFORMED HIM THAT THE ENGINE HAD SEIZED AND NEEDED TO BE REPLACED. THE CONTACT HAD THE VEHICLE TOWED TO HIS HOME AND ANOTHER MECHANIC INSPECTED THE VEHICLE AND DIAGNOSED THE VEHICLE WITH THE SAME FAILURE. THE MANUFACTURER WAS THEN NOTIFIED OF THE FAILURE AND REFERRED HIM TO THE LOCAL DEALER FOR ASSISTANCE. TRIPLE J AUTO GROUP (470 NORTH, MARINE CORPS DR, TAMUNING, 96913, GUAM) WAS CONTACTED AND INFORMED HIM THAT HIS VIN WAS NOT UNDER RECALL. UPON INVESTIGATION, THE CONTACT DISCOVERED NHTSA CAMPAIGN NUMBER: 17V224000 (ENGINE AND ENGINE COOLING) WHICH HE LINKED TO THE FAILURE. THE VEHICLE WAS NOT REPAIRED. THE FAILURE MILEAGE WAS APPROXIMATELY 100,000.*DT

04/09/2021
Components: STRUCTURE
Incident Date: 03/17/2021
Crash: No
Fire: No
Vehicle Identification Number: 5XXGN4A7XEG******
Summary

PAINT HAS BEGUN BUBBLING AND PEELING IN SEVERAL AREAS. BODY SHOPS HAVE SAID IT IS DELAMINATION.

03/27/2021
Components: ENGINE
Incident Date: 03/03/2021
Crash: No
Fire: No
Vehicle Identification Number: 5XXGM4A76EG******
Summary

ENGINE DEVELOPED ENGINE KNOCK AND LOW COOLANT. STILL RUNS BUT NOT NORMALLY. I CAN BE REACHED AT [XXX]. INFORMATION Redacted PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6).

03/26/2021
Components: ENGINE
Incident Date: 06/15/2020
Crash: No
Fire: No
Vehicle Identification Number: KNAGM4A78E5******
Summary

A LOCAL SHOP DIAGNOSED THE CAR AND SAID THE ENGINE SEIZED. BEFORE I BROUGHT IT TO THE SHOP A LOCAL MECHANIC SAID THAT THE BEARING(S)/ NEEDS TO BE REPLACED AND SAID THAT THE ENGING IS VERY CLOSE TO SEIZING. I CALL MY LOCAL KIA DEALERSHIP AND ASKED ABOUT IT, THEY SAID THAT THERE IS ONLY 1 RECALL SHOWING ON THE KIA WEBSITE. I HAVE SCREENSHOTS OF 4 DIFFERENT RECALLS AND 1 OF THEM SAYS BEARING DEFFECT CAN CAUSE THE ENGINE TO SEIZE. SO IDK IF THEY ARE TRYING TO NOT ENTERTAIN MY RECALL BUT THEY ALSO SAID THAT I WOULD HAVE TO TOWE IT THERE AND THEY WILL DO TAKE CARE OF THE RECALL THAT IS SHOWING UP ON THEIR END WHICH IS NOT THE REASON WHY THE CAR IS DOWN. LUCKILY THE CAR DIED WHEN I STOPPED AT A TRAFFIC LIGHT AND I WAS JUST STUCK ON THE ROAD.

03/10/2021
Components: ELECTRICAL SYSTEM,UNKNOWN OR OTHER
Incident Date: 03/10/2021
Crash: No
Fire: No
Vehicle Identification Number: KNAGN4ADXE5******
Summary

FOURTH TIME THIS PROBLEM HAS OCCURRED: WHILE AT SPEED, THE ENGINE TURNS OFF AND I GET A HYBRID SYSTEM WARNING. THIS TIME I WAS TURNING INTO A PARKING LOT, SPEED ABOUT 10 MPH. CAR BARELY DRIFTED OUT OF THE DRIVING LANE. I SHUT DOWN THE VEHICLE FOR 5 MINUTES. UPON RESTART, ENGINE LIGHT IS ON. VERY DANGEROUS SITUATION WITH THESE ENGINES SHUTTING OFF. IT'S BEEN ABOUT 10 MONTHS SINCE "REPAIR" AT A KIA DEALERSHIP FOR THIS ISSUE. KIA HAS FAILED TO FIX THESE ISSUES AND THERE ARE MANY REPORTS OF THE EXACT SAME ISSUE ON VARIOUS WEBSITES.

03/09/2021
Components: TIRES
Incident Date: 03/08/2021
Crash: No
Fire: No
Vehicle Identification Number: 5XXGN4A73EG******
Summary

TIRE WENT FLAT THEN BLEW OUT AFTER BEING RE-INFLATED BY THE SIDE OF THE ROAD.

03/08/2021
Components: ENGINE
Incident Date: 07/30/2020
Crash: No
Fire: No
Vehicle Identification Number: 5XXGN4A73EG******
Summary

THE CAR HAS LIFETIME ENGINE WARRANTY AND KIA DEALERSHIP CONFIRMED THE SAME AND THEY ARE STILL REJECTING ME TO FIX MY ENGINE EVEN I OFFERED TO PAY A FAIR PART OF THE REPAIR, THE ENGINE IS CONSUMING OIL LIKE CRAZY 1 QUART PER 250 MILES ITS MAKES TICKING SOUND WHEN ACCELERATING AND KIA SEEMS LIKE THEY DONT CARE EVEN IF IT HAS A LIFETIME ENGINE WARRANTY

02/26/2021
Components: ENGINE
Incident Date: 02/14/2021
Crash: No
Fire: No
Vehicle Identification Number: KNAGM4AD6E5******
Summary

ENGINE SOUND LIKE ITS ABOUT TO BLOW UP, ENGINE IS KNOCKING VERY LOUD, LOUD VALVES, AND LACK ON POWER WHEN YOU TRY ACCELERATE, HAPPENS ON A HIGHWAY AND THEY NEED TO TOW CAR HOME, IT WAS MY 3 KIDS IN THE CAR, AND IT WAS THE MOST HORRIBLE EXPERIENCE.

02/12/2021
Components: STEERING,SERVICE BRAKES,ENGINE
Incident Date: 02/05/2021
Crash: Yes
Fire: No
Vehicle Identification Number: KNAGM4A73E5******
Summary

I LEFT THE DEALER LOT AT CLOSING TIME 2/5/2021 THE TRACTION LIGHT AND BRAKE LIGHTS WARNINGS WERE ON THE ABS LIGHT THE CAR BRAKES SKIDDED UPON APPLYING BRAKES DRIVING AT A SLOW SPEED THE CAR SHOOK WHILE APPLYING BRAKES AND IT FELT AS THOUGH THE ENTIRE MOTOR WAS GOING TO FALL OUT . LATER MY 17 YEAR OLD WHOM HAS DRIVEN FOR 2 YEARS WAS DRIVING A FEW MILES FROM HOME SHE SAID THE STEERING WENT OUT THE BRAKES WENT OUT SHE SKID ACROSS TO THE OTHER SIDE OF THE ROAD DID NOT HIT ANYTHING YET THE ENTIRE ENGINE AND ENTIRE FRONT END OF THE CAR CAME APART THE FRAME AND ALL . SHE COULD EASILY HAVE BEEN KILLED I WOULD LIKE THIS INVESTIGATED THOROUGHLY. I TOLD HER TO DRIVE SLOW AND SHE WAS ONLY GOING AROUND THE CORNER I HAD PLANNED TO TAKE IT BACK TO THE DEALER THE FOLLOWING MONDAY BJUT WAS TOTALLED BEFORE I DID. SHE REPORTED GOING 45 MPH ON A ROAD WHEN I HAD THE ISSUES I WAS DRIVING ABOUT 35 TO 45 ON A REGULAR ROAD DID NOT DRIVE IT ON AN INTERSTATE YET DUE TO THE UNEASY WAYS IT WAS HANDELING AND I HAVE NEVER HAD A WRECK IN ALL MY YEARS OF DRIVING AND 1 AND A HALF HOUR DRIVE EACH WAY TO WORK FOR 40 YEARS . THE CAR ALSO FELT AS THOUGH IT WAS ACCELERATING ON ITS OWN ALSO'

01/27/2021
Components: POWER TRAIN,ENGINE
Incident Date: 01/25/2021
Crash: No
Fire: No
Vehicle Identification Number: 5XXGN4A70EG******
Summary

CHECK ENGINE LIGHT HAS BEEN ON FOR A WEEK. HAD APPT TO GO IN 2/2/21 WITH KIA BUT DRIVING DOWN THE INTERSTATE STARTED HEARING A LIGHT TICKING SOUND. WHEN I ACCELERATED ON THE GAS IT DIDNT DO ANYTHING. IT WAS BOGGED DOWN. IT STAYED AT 60 MPH SO I DID IT AGAIN AND STILL THE SAME THING. MY HUSBAND ASLO SAID THAT IT'S BEEN SUCKING OIL DOWN FOR NO REASON. IT HAS 89,000 MILES ON IT. I HAD TO PULL OVER AND HAVE IT TOWED TO KIA. I'M STILL CURRENTLY WAITING TO HEAR WHAT THEY ARE GONNA DO.

01/24/2021
Components: ENGINE
Incident Date: 01/15/2021
Crash: No
Fire: No
Vehicle Identification Number: KNAGM4A73E5******
Summary

ENGINE PREMATURELY USES OIL AND HAD NO INDICATION OF NO OIL. ENGINE HAS KNOCKING AND IS IN LIMP MODE BUT IS NOT UNDER RECALL ASSOCIATED WITH SAME YEAR AND MODEL, HOWEVER HAS SAME SYMPTOMS

01/18/2021
Components: ELECTRICAL SYSTEM,ENGINE
Incident Date: 11/15/2020
Crash: No
Fire: No
Vehicle Identification Number: 5XXGN4A72ED******
Summary

I CURRENTLY OWN 2014 KIA OPTIMA JUST HIT 104600 MILES.I HAVE NEVER HAD AN ISSUE EXCEPT MY BRAKE LIGHTS REPEATLY BURNING OUT. I RECENTLY CHECKED MY OIL WHICH WAS A LITTLE LOW I BOUGHT 2 QUARTS AND PUT THEM IN MY CAR. A FEW WEEKS LATER MY OIL LIGHT FLASHED THAN WENT OFF I CHECKED MY OIL AGAIN AND THERE WAS NOTHING ON MY DIPSTICK. FROM THERE I I DROVE 2 BLOCKS TO MY THE OIL CHANGE PLACE DOWN THE STREET FROM MY HOME. THE MECHANIC NOTIFIED ME THAT MY ENGINE WAS BURNING TO HOT , AND I HAD LESS THAN A QUART OF OIL LEFT IN MY CAR. I TOLD HIM THAT WAS STRANGE SINCE IVE NEVER HAD ANY LEAKS.HE NOTIFIED ME THAT THIS WAS A KNOWN ISSUE WITH THIS CAR AND TO TAKE IT STRAIGHT TO THE KIA DEALERSHIP BECAUSE THE ENGINE IS FAILING . FROM THERE I DID AN OIL CHANGE AND DROVE TO KIA. I DROPPED IT THERE TO BE CHECK AND WAS NOTIFIED THAT THE COULDNT SEE AN ISSUE TO DRIVE IT 1000 MILE AND BRING IT BACK. I PICKED IT UP AND CONTINUED TO DRIVE ABOUT 10-14 DAYS LATER I WAS DRIVING AND ACCELERATED TO GET ON THE FREEWAY AND MY CAR BLEW A BUNCH OF WHITE SMOKE FROM THE TAIL PIPE AND LOST POWER FOR A MOMENT AND ENGINE LIGHT CAME ON. I CHECKED MY OIL AND IT WAS VERY LOW AGAIN . I CALLED KIA BACK AND HAD MY CAR TOWED BACK TO KIA DEALERSHIP. AFTER THEY LOOKED OVER THEY NOTIFIED ME THAT MY OIL VALVES INSIDE THE ENGINE WERE BAD AND THAT IT WAS BURNING THE OIL HO. THEY SAID WOULD CONTACT KMA TO SEE IF IT WOULD FALL UNDER THE RECALL. I WAS LATER NOTIFIED THAT I WOULD HAVE TO REPAIR IT MYSELF AS THERE IS NO KNOCK CODE - OR COMPLETE ENGINE SEIZING, IM CURRENLY UNABLE TO DRIVE MY CAR / AND OWE THOUSANDS ON THE CAR STILL. THIS IS JUST UNFAIR FOR CONSUMERS WHO BUY THERE PRODUCTS.

01/11/2021
Components: FUEL/PROPULSION SYSTEM
Incident Date: 01/09/2021
Crash: No
Fire: No
Vehicle Identification Number: 5XXGR4A66EG******
Summary

SMELL OF FUEL CHECK ENGINE LIGHT CAME ON AND ANNOUNCEMENT WAS MADE, GOT DIAGNOSED READ CODE P0456 EVAPORATIVE EMISSION SYSTEM LEAK DETECTED. THE VEHICLE WAS IN MOTION.

12/29/2020
Components: UNKNOWN OR OTHER
Incident Date: 12/23/2020
Crash: No
Fire: No
Vehicle Identification Number: 5XXGM4A72ET******
Summary

TL* THE CONTACT OWNS A 2014 KIA OPTIMA. THE CONTACT STATED WHILE DRIVING 55 MPH, THE VEHICLE STALLED WITHOUT WARNING. THE CONTACT PULLED OVER AND RESTARTED THE VEHICLE HOWEVER, AFTER DRIVING FOR ABOUT ANOTHER MILE, THE FAILURE RECURRED. THE VEHICLE WAS TOWED TO THE LOCAL DEALER - LEV KIA OF FRAMINGHAM (510 COCHITUATE RD, FRAMINGHAM, MA 01701, (508) 879-5555) WHERE IT WAS DIAGNOSED AND THE MECHANIC FOUND NO ISSUES. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER HAD NOT BEEN INFORMED OF FAILURE. THE FAILURE MILEAGE WAS APPROXIMATELY 120,000.

12/23/2020
Components: ELECTRICAL SYSTEM,ENGINE
Incident Date: 04/13/2019
Crash: No
Fire: No
Vehicle Identification Number: 5XXGN4A78EG******
Summary

MY KIA OPTIMA KILLED WHILE DRIVING ON THE ROAD CAUSING ME TO SCRAPE THE SIDE OF MY CAR AND IT STARTED SMOKING FINDING LEAKING OIL AS WELL OVER A YEAR AGO AND MY CAR HAS BEEN SITTING AT THE KIA DEALERSHIP STORAGE BECAUSE THEY TOLD ME THERE WASN'T A RECALL ON MY VEHICLE AND THAT I WOULD HAVE TO COME OUT OF POCKET FOR AN ENGINE . I HAVE COME OUT OF POCKET FOR TRANSPORTATION FOR MONTHS AND HAVE HAD TO PAY A STORAGE FEE NOT KNOWING THEY WERE CHARGING ME UNTIL HEARING FROM KIA CONSUMERS . NOW ALL OF A SUDDEN A RECALL IS POPPING UP WHEN I LOOK UP MY VIN AND EVEN MY INSURANCE COMPANY ALERTED ME THAT THERE ARE IN FACT 3 RECALLS ON MY CAR. I AM OUT OF A JOB BECAUSE OF NOT HAVING TRANSPORTATION AFTER COMING OUT OF POCKET OVER 3,000 FOR A RENTAL I COULDN'T SPEND ANOTHER DIME OF MY SAVINGS FOR MY FAMILY'S HOLIDAYS AND EMERGENCY STASH. I'M NEVER LOOKING FORWARD TO DOING BUSINESS WITH KIA AGAIN. I'VE BEEN SO STRESSED MENTALLY AND PHYSICALLY AND I'M STILL PAYING A CAR NOTE FOR A CAR I CAN'T DRIVE

12/15/2020
Components: STEERING,EXTERIOR LIGHTING,ENGINE
Incident Date: 11/01/2020
Crash: No
Fire: No
Vehicle Identification Number: 5XXGR4A74EG******
Summary

RECALL ON ENGINE WAS REPLACED 2 YEARS AGO FOR HAVING METAL SHAVINGS IN THE OIL. THE SECOND MOTOR HAS 15,000 MILES ON IT AND IT'S BURNING OIL AND SMOKING TO WHERE YOU CAN'T SEE ANYTHING. I WAS GETTING ON I 65 GOING NORTH AND SMOKE CAME OUT. IT HESITATES TO GO. CAN'T DRIVE IT OVER 45-50. STEERING HAS A RECALL FOR A PLASTIC CUFFLING BEHIND STEERING WHEEL. IT WAS REPLACED LAST YEAR ACCORDING TO RIVERCHASE KIA IN PELHAM ALABAMA. IT IS NOW MAKING A POPPING NOISE AGAIN. CONDENSATION IS GETTING IN TAIL LIGHTS CAUSING THE BULBS TO BLOW. THE HEADLIGHTS WHEN ON DIM YOU CAN BARELY SEE.

12/09/2020
Components: SERVICE BRAKES,ENGINE
Incident Date: 12/08/2020
Crash: Yes
Fire: No
Vehicle Identification Number: 5XXGM4A75EG******
Summary

TL* THE CONTACT OWNED A 2014 KIA OPTIMA. THE CONTACT STATED THAT SHE LOST CONSCIOUSNESS WHILE DRIVING AT 65 MPH WHICH RESULTED IN HER VEHICLE ROLLING OFF THE ROAD AND INTO AN EMBANKMENT AND LANDED INTO A TREE. THE AIR BAGS DID DEPLOY UPON IMPACT. THE CONTACT HAD TO BE CUT OUT OF THE VEHICLE THROUGH THE DRIVER SIDE DOOR AND WAS IMMEDIATELY RUSHED TO THE HOSPITAL VIA AMBULANCE. THE CONTACT SUSTAINED INJURIES TO HER BACK AND CHEST; AS WELL AS LACERATIONS TO HER RIGHT LOWER ARM AND LOWER ABDOMINAL AREA. THE CONTACT WAS UNCERTAIN IF A POLICE REPORT WAS FILED. THE VEHICLE WAS TOTALED AT THE SCENE AND WAS UNCERTAIN OF ITS CURRENT WHEREABOUTS. THE MANUFACTURER NOR THE DEALER HAD YET TO BE MADE AWARE OF THE FAILURE. PRIOR TO THE FAILURE, THE CONTACT HAD RECEIVED A NOTICE FOR NHTSA CAMPAIGN NUMBER:17V224000(ENGINE AND ENGINE COOLING); HOWEVER, SHE HAD NOT RECEIVE A NOTIFICATION FOR NHTSA CAMPAIGN NUMBER: 20V519000(SERVICE BRAKES, HYDRAULIC). THE FAILURE MILEAGE WAS APPROXIMATELY 85,000.

12/03/2020
Components: STEERING
Incident Date: 12/01/2020
Crash: No
Fire: No
Vehicle Identification Number: 5XXGR4A61EG******
Summary

TL* THE CONTACT OWNS A 2014 KIA OPTIMA. THE CONTACT STATED WHILE DRIVING 65 MPH, THE TRACTION CONTROL WARNING ILLUMINATED AND THE STEERING WHEEL BECAME DIFFICULT TO TURN. THE VEHICLE WAS NOT DIAGNOSED NOR REPAIRED. AN INDEPENDENT MECHANIC WAS CONTACTED AND REFERRED THE CONTACT TO NHTSA FOR ASSISTANCE. A DEALER WAS NOT CONTACTED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS APPROXIMATELY 154,000.

12/01/2020
Components: ENGINE
Incident Date: 12/01/2020
Crash: No
Fire: No
Vehicle Identification Number: 5XXGR4A6XEG******
Summary

CHECK ENGINE LIGHT CAME ON AND THEN WHEN TRYING TO EXCELLERATE ON THE GAS TO ENTER ONTO THE HIGHWAY, THE ENGINE STARTED BOGGING DOWN AND NOT PICKING UP SPEED. TOOK IT TO O'REILLY AUTOPARTS TO GET THE ENGINE CODE AND IT CAME BACK AS A FAULTY BOOST CONTROL POSITION SENSOR CIRCUIT.

11/30/2020
Components: ENGINE
Incident Date: 11/07/2020
Crash: No
Fire: No
Vehicle Identification Number: 5XXGM4A76EG******
Summary

I WAS ON THE HIGHWAY TRAVELING ROUGHLY 65 MILES , I HAD LITERALLY JUST GOTTEN ONTO THE HIGHWAY. I WENT TO ACCELERATE AND THE CAR JUST WOULDN'T , THE RPMS AND MPH JUST WENT DOWN AND ALL LIGHTS CAME ON THE DASH. I HAD TO PULL OVER. I SHUT CAR OFF, CAR HAS NOT BEEN ABLE TO START SINCE THAT DAY. THE ENGINE WILL NOT TURN OVER. IT DIDN'T MAKE ANY LOUD NOISE WHEN THIS HAPPENED , THERE WAS NO SMELLS. IT JUST STOPPED ACCELERATING & ENGINE LIGHT, BATTERY LIGHT AND OIL LIGHT ALL CAME ON. THE CAR WAS COMPLETELY FULL OF OIL AND THE FILTER WAS CLEAN. THE CAR HAD COOLANT IN IT, NO LEAKS. I USE THE SAME SHOP FOR ALL MECHANICAL WORK SO HE HAS ALL RECORDS OF MY MAINTENANCE.

11/29/2020
Components: POWER TRAIN,ENGINE
Incident Date: 11/27/2020
Crash: No
Fire: No
Vehicle Identification Number: KNAGM4A70E5******
Summary

SHAVINGS FOUND IN OIL CAUSING ENGINE SEIZURE

11/17/2020
Components: UNKNOWN OR OTHER
Incident Date: 11/13/2020
Crash: No
Fire: No
Vehicle Identification Number: 5XXGN4A73EG******
Summary

CAR STOPS, LOSING ALL POWER AND FUNCTION WITHOUT WARNING WHILE YOU'RE DRIVING IT.AT THE TIME THIS HAPPENED, THE CAR WAS IN MOTION, BUT MOVING SLOWLY TO A STOP ON A CITY STREET. AFTER SEVERAL ATTEMPTS TO RESTART, IT DID AND I BROUGHT IT TO KIA DEALER. I BOUGHT THE USED CAR 60 DAYS AGO. IT HAD BEEN IN AN ACCIDENT BUT SEEMED FINE. FROM A DEALER. I AM TERRIFIED TO DRIVE IT ANY MORE, BECAUSE THIS COULD CAUSE A FATAL COLLISION. TOOK IT TO DEALER AND THEY CANNOT FIND ANYTHING WRONG. OTHER ISSUES THAT HAPPENED JUST BEFORE THIS HAPPENED: JUST 5-10 MINUTES BEFORE THIS HAPPENED, I'D INSERTED A PHONE CHARGER INTO THE USB PORT AND THE RADIO WENT OUT, BUT A MINUTE OR SO LATER, STARTED WORKING AGAIN. IN THE PRIOR TWO WEEK PERIOD, THE CAR DID NOT RESPOND TO STA RTING, NO SOUND, NO ANYTHING. THEN ON THE REPEAT ATTEMPT TO START IT, IT DID. I CANNOT DRIVE THIS CAR NOW, PARTICULARLY SINCE I TYPICALLY HAVE PASSENGERS WHOSE LIVES ARE ALSO RISK.

11/07/2020
Components: ENGINE
Incident Date: 11/06/2020
Crash: No
Fire: No
Vehicle Identification Number: 5XXGN4A78EG******
Summary

I WAS DRIVING DOWN I-4 DOWNTOWN ORLANDO WHEN MY CAR SHUT COMPLETELY OFF. I WAS TOLD MY TIMING CHAIN WAS BROKEN. ONLY HAD THIS CAR A YEAR. JUST GOT A OIL CHANGE.

10/25/2020
Components: ELECTRICAL SYSTEM,VEHICLE SPEED CONTROL,ENGINE
Incident Date: 08/17/2020
Crash: No
Fire: No
Vehicle Identification Number: KNAGM4AD8E5******
Summary

I EXPERIENCE A BMS WARNING LIGHT ON MY HYBRID VEHICLE INDICATING TO STOP THE VEHICLE AND DO NOT DRIVE. THIS HAPPEN ON THE FAST LANE OF THE 14 FREEWAY IN ACTON CA. I TOOK THE CAR TO THE LOCAL KIA I WAS TOLD IT WAS THE HYBRID COOLANT A COMPUTER PROGRAM AND A HYBRID DRIVE BELT REPLACED THE COMPUTER PROGRAM. THE UPDATE OF THE PROGRAM I WOULD OF NOT KNOW ABOUT THE ISSUE SINCE ONLY DEALERS ARE AWARE OF IT. I PAID OVER 700.00 WHEN I PICKED UP MY CAR FOR THE REPAIRS. DROVE IT THE NEXT DAY I EXPERIENCE LOSS OF POWER AGAIN WHEN I WAS TRYING TO CROSS AN INTERSECTION IN THE CITY OF ACTON. MY CAR ALMOST STOP AND THE HEV WARNING LIGHT CAME ON. CALLED THE DEALER AGAIN AND WAS TOLD TO BRING IT RIGHT AWAY. THE SERVICE ADVISOR CALLED ME AFTER A WEEK AND HALF LATER AND TOLD ME THE PROBLEM WAS THE POWER RELAY ASSEMBLY AND THE HYBRID BATTERY THAT HAD TO BE REPLACED. PER REPAIR ADVISER, THIS ISSUE IS A COMMON BUT FOR HIM TO DO THE REPAIRS I WOULD NEED TO PAY 5800.00. HE DID ADVISE TO CALL KIA CORPORATION FOR POSSIBLE ASSISTANCE BUT THEY WERE NO HELP. SINCE I CAN NOT AFFORD THE 5800. I PICKED UP MY CAR AGAIN FROM THE DEALERSHIP AND PAID AN ADDITIONAL 318.00 FOR DIAGNOSE SERVICES. THIS IS A KNOWN ISSUE WITH KIA SINCE THE SERVICE ADVISER TOLD ME HE ONLY HAD A BULLETIN MEMO OF POSSIBLE ISSUES WITH LOSS OF POWER. I ASKED IF THIS WARRANT A RECALL BUT THE ANSWER WAS NO SINCE IT'S ONLY A MEMO AND THE BATTERIES ARE BUILT TO LAST ONLY 150,000 MILES I WAS LUCKY IT LASTED AND ADDITIONAL 18000. MILES. I JUST BOUGHT THIS VEHICLE 3 YEARS AGO AND NOW I'M SITTING ON A GIANT PAPER WEIGHT SINCE I CAN NOT DRIVE MY CAR TO AVOID FURTHER DAMAGE OR POSSIBLY CAUSE AN ACCIDENT.

10/25/2020
Components: ELECTRICAL SYSTEM,UNKNOWN OR OTHER
Incident Date: 10/20/2020
Crash: No
Fire: No
Vehicle Identification Number: KNAGN4ADXE5******
Summary

AT DRIVING SPEED (ABOUT 50 MPH), VEHICLE SUDDENLY HAS BATTERY MANAGEMENT SYSTEM ERROR. THE VEHICLE HAS LOSS OF POWER AND SAYS THAT IT MUST BE PULLED OVER AND TURNED OFF. THIS ERROR HAS HAPPENED SEVERAL TIMES AND THE DEALER SUPPOSEDLY FIXED IT THE LAST TIME IT HAPPENED SEVERAL MONTHS AGO. I DO NOT FEEL SAFE IN THIS VEHICLE - THE ERROR OCCURS OUT OF THE BLUE AND LOSS OF POWER IS VERY DANGEROUS.

10/20/2020
Components: ENGINE
Incident Date: 10/18/2020
Crash: No
Fire: Yes
Vehicle Identification Number: 5XXGN4A74EG******
Summary

STOPPED AT A GAS STATION AND WENT INSIDE TO USE BATHROOM CAME OUT TO START MY CAR ALL THE LIGHTS FLASHED BUT CAR WOULD NOT START. CAR STARTED SMOKING AND THEN WHEN HOOD WAS OPENED THERE WAS ACTUAL FLAMES COMING OUT OF HOOD OF MY CAR AND IT PROCEEDED TO BURN UNTIL FIRE DEPARTMENT CAME AND PUT IT OUT

10/19/2020
Components: STEERING
Incident Date: 10/16/2020
Crash: No
Fire: No
Vehicle Identification Number: 5XXGM4A72EG******
Summary

A COUPLER ON THE STEERING COLUMN IS DEFECTIVE. IT IS CAUSING THE STEERING WHEEL TO MAKE A CLICKING NOISE EVERY TIME THE WHEEL IS TURNED. IF IT IS NOW REPLACED IT CAN CAUSE THE STEERING TO MALFUNCTION WHILE DRIVING.

10/13/2020
Components: VEHICLE SPEED CONTROL,FUEL/PROPULSION SYSTEM
Incident Date: 03/14/2018
Crash: Yes
Fire: Yes
Vehicle Identification Number: 5XXGN4A78EG******
Summary

TL* THE CONTACT OWNS A 2014 KIA OPTIMA. THE CONTACT STATED THAT WHILE DRIVING AT 45 MPH, AN ABNORMAL ODOR APPEARED UNDER THE HOOD. THE CONTACT DEPRESSED THE BRAKE PEDAL AND THE VEHICLE ACCELERATE FORWARD, CAUSING THE CONTACT TO CRASH INTO ANOTHER VEHICLE WHO WAS MAKING A U-TURN. THE CONTACT TRIED TO GAIN CONTROL OF THE STEERING WHEEL AS THE VEHICLE WENT UP IN FLAMES. THE CONTACT MANAGED TO CRASH INTO A DITCH. THE CONTACT GOT OUT RAN TO THE OTHER SIDE OF THE VEHICLE WHERE HIS FIANC WAS UNCONSCIOUS. THE CONTACT MANAGED TO CUT THE SEATBELT IN ORDER TO RELEASE AND DRAG HER OUT THE VEHICLE. THE CONTACT WENT BACK TO RETRIEVE ITEMS BUT THE VEHICLE THEN ENGULFED IN FLAMES CAUSING AN EXPLOSION. THE AIRBAGS DEPLOYED. A POLICE REPORT WAS MADE. THE FIRE DEPARTMENT EXTINGUISHED THE FLAMES. THE CONTACT FRACTURED HIS RIGHT WRIST, RIGHT ANKLE AND SUSTAINED SEVERE BURN TO HIS BODY THAT REQUIRED MEDICAL ATTENTION. THE CONTACTS FIANC WHO WAS SEATED IN THE FRONT PASSENGER SIDE SUSTAINED INJURIES TO HER LEFT LEGS, WRISTS, RIGHT FOOT AND ANKLE FRACTURED, FIRE BURNED THROUGH OUT HER BODY CAUSING HER TO LOSE HER LOWER INTESTINE. THE CONTACTS FIANC WAS IN A COMA AND IN THE HOSPITAL FOR OVER 90 DAYS. THERE WAS A VEHICLE WHO MADE A U-TURN IN FRONT PRIOR TO THE VEHICLE CATCHING ON FIRE AND IT WAS INFORMED TO THE CONTACT THAT THE DRIVER OF THAT VEHICLE DIED. THE VEHICLE WAS DEEMED TOTALED BY THE INSURANCE COMPANY. THE CONTACT MENTIONED THAT HE HAD A RECALL REPAIR PERFORMED ON HIS VEHICLE 4 MONTHS PRIOR TO THE FAILURE THAT OCCURRED. THE CONTACT RECEIVED NHTSA CAMPAIGN NUMBER: 20V100000 (FUEL SYSTEM, GASOLINE) APRIL 13, 2020 WHICH THE CONTACT BELIEVES CAUSED THE FAILURE THAT OCCURRED. THE FAILURE MILEAGE WAS APPROXIMATELY 72,000.*DT

09/15/2020
Components: STEERING
Incident Date: 08/28/2020
Crash: No
Fire: No
Vehicle Identification Number: 5XXGM4A7XEG******
Summary

WHEN DRIVING AT 60MPH MY STEERING WHEEL SHACKS AND IT DOES THE SAME EXACT THING WHEN I RIDE OVER A SPEED BUMP OR JUST HIT A BUMP IN THE ROAD. THERE IS A LOT OF PLAY IN MY STEERING WHEEL AND I CAN HEAR A CLACKING AND CLICKING NOISE WHEN JUST TURNING THE WHEEL. ALSO I'M CONCERN ABOUT MY AIR BAGS COME OUT BECAUSE OF ALL THE SHACKING AND CLICKING THAT'S COMING FROM MY STEERING WHEEL.

09/15/2020
Components: EXTERIOR LIGHTING
Incident Date: 09/02/2020
Crash: No
Fire: No
Vehicle Identification Number: 5XXGN4A73EG******
Summary

THE TAIL LIGHT HAS BEEN REPLACE MULTIPLE TIMES BECAUSE IT GOES OUT ALMOST AS SOON AS I REPLACE IT ONLY TO FIND OUT THAT WATER IS IN THE LIGHT CAUSING IT TO SHORT. THIS HAS BEEN OCCURRING SINCE 2014 WHEN THE CAR WAS PURCHASED.

09/09/2020
Components: ELECTRICAL SYSTEM,SERVICE BRAKES
Incident Date: 09/04/2020
Crash: No
Fire: No
Vehicle Identification Number: KNAGN4AD5E5******
Summary

HEV LIGHT CAME ON DASHBOARD STATING "CHECK HYBRID SYSTEM. STOP VEHICLE AND TURN OFF ENGINE". VEHICLE WAS IN MOTION IN CITY ON TRAFFIC LIGHT AND SUDDENLY GOT THAT AND CAR STOPPED IN 15 SEC AND COULD NOT MOVE ANYMORE. LUCKILY IT DID NOT HAPPEN ON HIGHWAY CAUSE 15 SEC IS NOT ENOUGH FOR SAFELY STOPPING! WITNESSES HELPED TO PUSH THE CARD TO THE SHOULDER APPROXIMATELY 100 FEET. ELECTRIC BRAKE SYSTEM WAS LOCKED AS WELL CAUSE OF HEV SYSTEM STOPPED SUPPLING THE POWER. KIA CONCORD REPLACED THE SAFETY PLUG ASSY-MALE 125 AMPS TO 150 AMPS (PART # K 37586 4R002). CAR HAD ONLY 82K. AS FAR I SEE THIS IS A COMMON ISSUE AND IF MANUFACTURER IN ALL CASES UPGRADES IT TO HIGHER FUSE, THEN THIS IS A REASON FOR RECALL. NOW I WARRY ABOUT NEXT ELECTRICAL ISSUE THAT CAN CAUSE THAT FUSE.

09/09/2020
Components: STEERING
Incident Date: 09/08/2020
Crash: No
Fire: No
Summary

TL* THE CONTACT OWNS A 2014 KIA OPTIMA. THE CONTACT STATED THAT WHILE DRIVING, THE STEERING WHEEL SUDDENLY BEGAN TO SHAKE, VIBRATE AND BECAME VERY DIFFICULT TO TURN IN EITHER DIRECTION. THE VEHICLE WAS TOWED TO NATIONWIDE KIA SERVICE CENTER LOCATED AT 20 WEST TIMONIUM RD, TOWSON, MD 21093, TO BE DIAGNOSED. THE CONTACT WAS INFORMED THAT THE STEERING COLUMN WAS DEFECTIVE AND NEEDED TO BE REPLACED. THE VEHICLE WAS NOT YET REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 49,000. THE VIN WAS NOT AVAILABLE.

09/08/2020
Components: UNKNOWN OR OTHER,ENGINE
Incident Date: 09/07/2020
Crash: No
Fire: No
Vehicle Identification Number: 5XXGM4A71EG******
Summary

VEHICLE WAS IN MOTION AND STALLED DURING A DRIVE AND WAS UNABLE TO START. INTERIOR LIGHTS AND DASHBOARD TURNED ON ALONG WITH RADIO AND WINDOWS BUT BATTERY WAS DAMAGED. AFTER GETTING THE VEHICLE INSPECTED FROM AN AUTO SHOP, IT WAS EVIDENT THAT THERE WAS ENGINE FAILURE. THIS OCCURRED WHILE TURNING INTO A PARKING LOT FROM A MAIN STREET.

09/02/2020
Components: ENGINE
Incident Date: 07/01/2020
Crash: No
Fire: No
Vehicle Identification Number: 5XXGM4A78EG******
Summary

CLICKING OF THE ENGINE , CAR WON'T GO FASTER THEN 35 MILES AN HOUR

08/28/2020
Components: ENGINE
Incident Date: 08/25/2020
Crash: No
Fire: No
Vehicle Identification Number: 5XXGM4A79EG******
Summary

AFTER RECEIVING AN REGULAR MAINTENANCE OIL CHANGE ON 8/25/20 @3:42PM MY VEHICLE STARTED TO TURN OFF AND ON AND LOUD KNOCKING COMING FROM THE ENGINE SO I IMMEDIATELY TURNED AROUND AND WENT BACK TO JIFFY LUBE WHERE I RECEIVED THE OIL CHANGE AND THEY PERFORMED A SECOND OIL CHANGE BAFFLED AS TO WHY MY VEHICLE WAS MAKING THE NOISE AFTER THE OIL CHANGE AFTER THE 2 CONSECUTIVE OIL CHANGE THE KNOCKING WAS WORSE AND THEY INSTRUCTED ME TO GO TO A DEALERSHIP ASAP....AS I WAS GOING TO THE CLOSEST DEALERSHIP MY VEHICLE STOPPED REPEATEDLY ON THE HIGHWAY MY 5 YEAR OLD GRAND DAUGHTER AND I WAS TERRIBLY AFRAID PEOPLE WERE HONKING THEIR HORNS SPEEDING PAST AND MY CAR STOPPED UNDER A BRIDGE TURN ABOUT STOPPING TRAFFIC AND IT WAS VERY FRIGHTENING AND FRUSTRATING WHEN I MADE IT TO THE DEALERSHIP THE MAN TOLD ME THAT I WOULD HAVE TO PAY @ $140 TO HAVE THE TECHNICIAN LOOK AT IT AND THAT THEY WERE CLOSING AT 5 SO I CALLED AAA TO TOW MY VEHICLE HOME AND I DON'T UNDERSTAND WHY THIS HAPPENED WHEN I KEEP THE MAINTENANCE ON MY CAR...PLEASE HELP, THANK YOU THAT WAS A VERY FRIGHTENING EXPERIENCE FOR ME AND MY GRAND DAUGHTER

08/23/2020
Components: EXTERIOR LIGHTING
Incident Date: 08/01/2020
Crash: No
Fire: No
Vehicle Identification Number: 5XXGN4A78EG******
Summary

THE HEADLIGHTS FAIL, WHILE DRIVING. THE HEADLIGHTS WORK IN DELAY MODE, THE PARK LIGHTS CAN BE TURNED ON AND OFF, BUT THE HEADLIGHTS DO NOT WORK CONSISTENTLY. TURN SIGNALS WORK. THE HEADLIGHTS DO NOT ALWAYS WORK WHILE DRIVING. I'VE HAD THE VEHICLE TO 3 MECHANIC SHOPS THEY ALL AGREE IT SHOULD BE RECALLED BY KIA.

08/21/2020
Components: UNKNOWN OR OTHER
Incident Date: 08/21/2020
Crash: No
Fire: No
Vehicle Identification Number: KNAGM4AD7E5******
Summary

DRIVING 65MPH WARNING COMES ON 'HYBRID SYSTEM FAILURE PULL OVER AND TURN OFF' SO I PULLED OVER AND TURNED THE CAR OFF THEN IT WOULDN'T START.

08/19/2020
Components: ENGINE,FUEL/PROPULSION SYSTEM
Incident Date: 08/17/2020
Crash: No
Fire: No
Vehicle Identification Number: 5XXGM4A73EG******
Summary

WE WERE GETTING OFF THE HIGHWAY HEADED HOME THE CAR MADE A LOUD NOISE AS WE WERE APPROACHING THE LIGHT ONE I'VE NEVER HEARD BEFORE I DIDN'T THINK ANYTHING OF IT SO AS WE PULLED OFF FROM THE LIGHT GOT DOWN THE STREET THE CAR JUST LOCKED UP AND SHUT OFF LIKE THERE WAS A FLASH OF LIGHT OR SOMETHING COMING FROM THE HOOD AND IT DIDN'T WANT TO STOP SCARED ME AND MY KIDS SO AFTER I MADE SURE EVERYTHING WAS OKAY I WAITED TIL WE STOPPED PUT IT BACK IN PARK AND TURNED MY KEY BACK OVER TO PULL OVER OUT THE STREET FULLY SO I CAN CHECK IT THERE IT WAS MY ALTERNATOR BRACKET BROKE WITHOUT A CLUE WHY NO PHYSICAL CONTACT OR ANYTHING WHATSOEVER ALTERNATOR IS NOT DAMAGED NEITHER WAS THE BELT ON IT BAD I KNOW THAT WHEN I TOOK IT TO A MECHANIC AND THAT'S ANOTHER THING NO ONE NOWHERE COULD GIVE ME AND ANSWER FOR IT SO IT'S LIKE IT OVERHEATED IT OFF AND BROKE THE ENGINE PIECE MY ONLY THEORY NOTHING ELSE IS DAMAGED AROUND IT OR ANYTHING SO THAT'S WEIRD FOR A PIECE TO JUST BREAK SO I DID RESEARCH ON THE KIA OPTIMA AND STUMBLED ACROSS THE OVERHEATION AND THE FUELING PROBLEM.

08/11/2020
Components: EXTERIOR LIGHTING,UNKNOWN OR OTHER
Incident Date: 07/16/2020
Crash: No
Fire: No
Vehicle Identification Number: KNAGN4AD8E5******
Summary

THE TAIL LIGHT'S ON MY VEHICLE CONTINUE TO COLLECT CONDENSATION CAUSING PROBLEMS WITH THE ELECTRICAL COMPONENTS. I HAVE RETURNED TO THE DEALERSHIP ON THIS ISSUE FOR A REPAIR. ISSUE CONTINUES TO OCCUR, AND I'M AFRAID THAT THE LIGHTS WILL STOP WORKING CAUSING FOR MY VEHICLE TO BE HIT FROM THE REAR IF THE TAIL LIGHTS ARE WET AND NOT WORKING PROPERLY.

08/07/2020
Components: ELECTRICAL SYSTEM,SEATS,ENGINE
Incident Date: 04/15/2020
Crash: No
Fire: No
Vehicle Identification Number: 5XXGN4A72EG******
Summary

I HAD TAKEN THE VEHICLE TO THE KIA DEALER IN ORANGE COUNTY, AND THEY CHARGED ME EXTRA TO RESOLVE THE RECALL, AND THE VEHICLE'S AIR CONDITIONING SYSTEM IS NO LONGER WORKING, THE GAS INTAKE IS RIDICULOUS, AND THE CAR DOES NOT HAVE THE SAME POWER AS IT USED TO.

07/12/2020
Components: UNKNOWN OR OTHER
Incident Date: 07/12/2020
Crash: No
Fire: No
Vehicle Identification Number: KNAGN4AD8E5******
Summary

THE FIRST THING MY VEHICLE SAID WAS TO CHECK THE HYBRID SYSTEM AND IT WOULD NOT DRIVE OR REVERSE, BUT THE STEERING AND BRAKES NEVER STOPPED WORKING. HAD TO PUSH IT OUT OF THE STREET MANUALLY. NOW MY CAR IS STARTING TO PUT IN PARK, SHUT OFF AND CHARGE THE BATTERY. I JUST REPLACED THE MAIN BATTERY LESS THAN 2 WEEKS AGO SO I KNOW THAT CANNOT BE THE ISSUE. MY KIA MANUAL SAYS NOTHING ABOUT THIS ISSUE AND O CANNOT FIND A SOLUTION ONLINE TO THIS PROBLEM.

07/12/2020
Components: ENGINE
Incident Date: 07/03/2020
Crash: No
Fire: No
Vehicle Identification Number: KNAGM4A73E5******
Summary

I WAS DRIVING ON THE ROAD ON A NICE SUNNY DAY, AND WHILE MY VEHICLE WAS IN MOTION ALL OF A SUDDEN MY ENGINE SHUTS OFF AND I LOSE POWER. MY CAR WON'T START AND I HAD A MECHANIC INSPECT MY CAR AND HE SAYS EVERYTHING CHECKS EXCEPT FOR THE ENGINE. HE SAYS THE ENGINE IS SEIZED. KIA HAS TECH SERVICE BULITEN TSB FOR RECALL CAMPAIGN FOR THIS EXACT ISSUE. I'M CURIOUS AS TO WHY MY VEHICLE HASN'T BEEN RECALLED YET. THIS IS DANGEROUS.

06/25/2020
Components: ENGINE
Incident Date: 03/30/2019
Crash: No
Fire: No
Summary

TL* THE CONTACT OWNS A 2014 KIA OPTIMA. THE CONTACT STATED THAT WHILE DRIVING AT AN UNDISCLOSED SPEED, A KNOCKING SOUND WAS PRESENT COMING FROM THE ENGINE. THE VEHICLE STALLED WITHOUT WARNING. THE VEHICLE WAS NOT TAKEN TO BE DIAGNOSED NOR REPAIRED. SHICKER FORD LOCATED AT (3300 S. KINGSHIGHWAY, ST. LOUIS, MO 63139, (314) 664-4100) WAS NOTIFIED OF THE FAILURE. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE VIN WAS NOT AVAILABLE. THE FAILURE MILEAGE WAS 95,000.

06/19/2020
Components: ENGINE
Incident Date: 05/31/2017
Crash: No
Fire: Yes
Vehicle Identification Number: 5XXGM4A77EG******
Summary

TL* THE CONTACT OWNED A 2014 KIA OPTIMA. THE CONTACT STATED THAT WHILE DRIVING THE VEHICLE STALLED, HE WAS ABLE TO SHIFT TO NEUTRAL AND RESTART THE VEHICLE. THE CONTACT STATED SHORTLY AFTER THE RESTART THE VEHICLE STALLED AGAIN. HE THEN PARKED IN A PARKING LOT, OPENED THE HOOD, HEARD A SCREW FALL AND SAW FLAMES COMING FROM THE MIDDLE OF THE ENGINE. THE FIRE DEPARTMENT WAS CALLED AND EXTINGUISHED THE FIRE. THERE WAS A POLICE REPORT FILED. THE VEHICLE WAS TOWED AWAY TO A SALVAGE LOT. THE VEHICLE WAS NOT TOTALED DUE TO THE CONTACT SWITCHING INSURANCE COVERAGE TO ANOTHER USED VEHICLE. THE CONTACT CALLED THE MANUFACTURER TO ALERT THEM OF THE INCIDENT BUT THEY HAD NOT CALLED BACK SINCE THE ISSUE OCCURRED IN 05/31/17. THE UNKNOWN DEALER REFERRED THE CONTACT TO THE MANUFACTURER. THE CONTACT STATED THAT HE RECENTLY RECEIVED NOTIFICATION NHTSA CAMPAIGN NUMBER: 20V100000 (FUEL SYSTEM, GASOLINE). THE FAILURE MILEAGE WAS 75,000.

06/16/2020
Components: ENGINE
Incident Date: 06/03/2020
Crash: No
Fire: No
Vehicle Identification Number: 5XXGN4A75EG******
Summary

MY ENGINE IS MAKING TICKING NOISES. I NEED A RECALL ON MY ENGINE. *TR

06/11/2020
Components: UNKNOWN OR OTHER
Incident Date: 05/15/2020
Crash: No
Fire: No
Vehicle Identification Number: KNAGM4A74E5******
Summary

CHECK ENGINE LITE KEEPS COMING ON WHEN DRIVING. TOOK IT TO MY MECHANIC AND HE TOLD MY IT WAS A RECALL ISSUE, WHY SHOULD I PAY HIM IF KIA HAS A RECALL. I CALLED MY LOCAL KIA DEALERSHIP AND THEY SAID IT WOULD COST 70.00 JUST TO BRING IT IN. *TR

05/27/2020
Components: POWER TRAIN,ELECTRICAL SYSTEM,EXTERIOR LIGHTING
Incident Date: 03/14/2020
Crash: No
Fire: No
Vehicle Identification Number: 5XXGN4A77EG******
Summary

THIS HAPPENS WHILE I AM DRIVING OR WHEN I COME TO A STOP. THE CAR APPEARS TO STALL AND THEN THE GEAR INDICATOR LIGHTS IN MY CONSOLE AREA GO OUT AND THE LIGHT INDICATOR IN THE DASHBOARD GOES OUT AND THEREFORE YOU CANNOT SEE WHICH GEAR YOU IN. I HAVE TAKEN IT TO THE KIA DEALER THEY SAID NOTHING WAS WRONG AND THAT IT APPEARED TO FIX ITSELF. IT APPEARED TO CLEAR UP BUT SINCE HAS STARTED BACK . *TR

05/22/2020
Components: VISIBILITY
Incident Date: 05/22/2020
Crash: No
Fire: No
Vehicle Identification Number: KNAGM4ADXE5******
Summary

TL* THE CONTACT OWNS A 2014 KIA OPTIMA. THE CONTACT STATED THAT WHILE DRIVING AT 60 MPH, GRAVEL FELL OFF OF A HEAVY TRUCK AND CRACKED THE WINDSHIELD. THE VEHICLE WAS NOT TAKEN TO BE REPAIRED OR INSPECTED. NEITHER THE DEALER NOR THE MANUFACTURER WERE CONTACTED OR INFORMED OF THE FAILURE. THE FAILURE MILEAGE WAS 76,110.

05/22/2020
Components: VEHICLE SPEED CONTROL
Incident Date: 03/02/2020
Crash: Yes
Fire: No
Summary

2014 KIA OPTIMA. CONSUMER WRITES IN REGARDS TO UNINTENDED ACCELERATION. *LD THE VEHICLE WAS INVOLVED IN A CRASH DUE TO UNINTENDED ACCELERATION. THE VEHICLE STRUCK 2 PARKED CARS. THE VEHICLE WAS REPAIRED. THE MANUFACTURER WAS NOTIFIED. *JS

05/19/2020
Components: VEHICLE SPEED CONTROL,SERVICE BRAKES,ENGINE
Incident Date: 05/12/2020
Crash: No
Fire: No
Vehicle Identification Number: 5XXGM4A71EG******
Summary

WHILE DRIVING, THE ENGINE RACED CAUSING THE VEHICLE TO SPEED UP AND WHEN APPLYING THE BRAKES, THE VEHICLE FAILED TO STOP. *TR

05/15/2020
Components: ELECTRONIC STABILITY CONTROL
Incident Date: 05/14/2020
Crash: No
Fire: No
Vehicle Identification Number: 5XXGM4A79EG******
Summary

I DROVE MY CAR TO WORK GOT OUT OF THE CAR AND LOOK. I SAY I AM PARK BAD SO I GOT BACK IN MY CAR TO PARK BETTER. I PUT THE KEY IN AND TRY TO TURN THE KEY BUT I COULDN'T TURN KEY MY WHEEL WAS LOCK WHEN I TRY TO PUSH MY BRAKE DOWN IT WOULDN'T GO DOWN. SUPPOSED I WAS ON THE ROAD WHEN THAT HAPPEN. *TR

05/12/2020
Components: ENGINE,FUEL/PROPULSION SYSTEM
Incident Date: 03/29/2020
Crash: No
Fire: Yes
Vehicle Identification Number: KNAGN4AD2E5******
Summary

DRIVING ON CITY STREET CAR CAUGHT ON FIRE. ENGINE SEIZED. *TR

04/30/2020
Components: ENGINE
Incident Date: 12/01/2016
Crash: No
Fire: No
Vehicle Identification Number: 5XXGM4A79EG******
Summary

TL* THE CONTACT OWNED A 2014 KIA OPTIMA. THE CONTACT STATED THAT WHILE DRIVING AT 15 MPH, AND STOPPED AT A STOP SIGN, THE CONTACT NOTICED THICK BLACK SMOKE FROM THE TAIL PIPE. THE CHECK ENGINE AND OIL WARNING LIGHTS ILLUMINATED. THE CONTACT ALSO HEARD A KNOCKING SOUND COMING FROM THE ENGINE COMPARTMENT. THE CONTACT DROVE THE VEHICLE TO THE RESIDENCE. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC WHO ADVISED THE CONTACT'S HUSBAND TO HAVE THE VEHICLE TAKEN TO AN AUTHORIZED DEALER. THE VEHICLE WAS TAKEN TO AN UNKNOWN KIA DEALER, LOCATED IN BATON ROUGE, LA WHERE IT WAS DIAGNOSED AND THE CONTACT INFORMED THAT THE ENGINE NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE CONTACT LATER RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 17V224000 (ENGINE AND ENGINE COOLING) HOWEVER, THE CONTACT NO LONGER OWNED THE VEHICLE. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS UNAVAILABLE.

04/30/2020
Components: FUEL/PROPULSION SYSTEM
Incident Date: 04/13/2020
Crash: No
Fire: No
Vehicle Identification Number: 5XXGM4A72EG******
Summary

TL* THE CONTACT OWNS A 2014 KIA OPTIMA. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 20V100000 (FUEL SYSTEM, GASOLINE) HOWEVER, THE PART TO DO THE RECALL REPAIR WAS UNAVAILABLE. BERWYN KIA (7050 OGDEN AVE, BERWYN, IL 60402) WAS CONTACTED AND CONFIRMED THAT THE PART WAS NOT AVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS NOT MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.

04/29/2020
Components: STRUCTURE
Incident Date: 04/28/2020
Crash: No
Fire: No
Vehicle Identification Number: 5XXGM4A72EG******
Summary

THE ANTENNA FIN SCREWS SHEERED OFF AND PLASTIC SCREW HOLDER BROKE INTO PIECES CAUSING THE FIN TO COME LOOSE AND FALL OFF, EXPOSING ELECTRICAL COMPONENTS. THERE WAS NO PRIOR INTERFERENCE WITH THE FIN, I OBSERVED THE FIN SLIGHTLY LIFTED ON THE FRONT END AND IT PULLED RIGHT OFF. THE VEHICLE WAS IN THE PARKED POSITION AFTER JUST DRIVING IT 5 MINUTES. THERE IS NO EASY WAY OF FIXING THIS ISSUE, RAIN DAMAGE MAY OCCUR CAUSING ISSUES WITH RADIO AND OTHER ELECTRICAL COMPONENTS. OTHERS HAVE COMPLAINED OF THE SAME THING HAPPENING TO THEIR KIA OPTIMA ANTENNA FINS.

04/19/2020
Components: STEERING,POWER TRAIN,ENGINE
Incident Date: 04/08/2020
Crash: No
Fire: No
Vehicle Identification Number: KNAGM4A76E5******
Summary

DRIVING DOWN IN MOTION ON A VILLAGE ROAD GOING 40 MPH, CAR COMPLETELY SHUT OFF, LOST POWER STEERING, I HAD TO PULL CAR OVER WITHOUT POWER STEERING TO SIDE OF BUSY ROAD, CAR WOULD NOT STOP RIGHT AWAY AND PARK WOULD NOT ENGAGED RIGHT AWAY INTO PARK, CAR THEN ROLLED FORWARD ABOUT 10 FEET AND SLAMMED INTO PARK. CAR WOULD NOT TURN OVER HOWEVER ALL POWER LIGHTS, AND BATTERY WERE WORKING WITHOUT ISSUE. CALLED A TOW TRUCK, COULD NOT GET AHOLD OF KIA FOR KIA 24 HOUR EMERGENCY ROADSIDE ASSISTANCE, DUE TO COVID-19, I HAD TO CALL A LOCAL BODY SHOP/USED CAR DEALER FOR A TOW.

04/17/2020
Components: ELECTRICAL SYSTEM,ELECTRONIC STABILITY CONTROL,SERVICE BRAKES
Incident Date: 04/17/2020
Crash: No
Fire: No
Vehicle Identification Number: KNAGN4AD0E5******
Summary

I WAS DRIVING ON THE HIGHWAY GOING 65 MPH AND AN ALERT POPS UP. IT SAID "POSSIBLE BMS CONDITION." I IMMEDIATELY PULLED TO THE SIDE, BUT ALSO NOTICED MY CAR SPEED REDUCING. I SAFELY GOT INTO THE RIGHT SHOULDER AND THEN THE CAR STEERING WHEEL FROZE UP. ANOTHER ALERT TO CHECK BRAKES WENT ON. I PUSHED THE BRAKES OVER AND OVER TO GET THE ALERT OFF. IT THEN OVER A TIME SPAN OF 3-5 MIN STARTED TO SLOWLY RUN LOW ON ELECTRICITY BECAUSE THE HAZARDS LIGHTS WERE BLINKING SLOWER. I GOT IT TOWED AND WAITING TO SEE WHAT IS THE PROBLEM. BEEN LOOKING IT UP AND MOST LIKELY IT'S THE FUSE IN THE BACK TRUNK UNDER THE COVER UNDERNEATH. *TR

04/15/2020
Components: ENGINE
Incident Date: 04/13/2020
Crash: No
Fire: No
Vehicle Identification Number: KNAGM4A77E5******
Summary

AS I WAS DRIVING OUT OF NOWHERE MY ENGINE LIGHT CAME ON THIS NEVER HAPPENED BEFORE OUT OF THE FEW YEARS I HAD THIS CAR BUT NOW IT JUST CAME ON I'M UPDATED WITH OIL CHANGES AND ALL I'M NOT UNDERSTANDING WHY THIS IS HAPPENING I WAS DRIVING ON THE HIGHWAY AND THE ENGINE LIGHT CAME ON. *TR

04/14/2020
Components: ENGINE
Incident Date: 02/26/2020
Crash: No
Fire: No
Vehicle Identification Number: 5XXGM4A7XEG******
Summary

MY CHECK ENGINE LIGHT WILL COME ON AND OFF AND WHEN I WENT TO GO GET IT CHECKED, IT CAME UP AND TRANSMISSION RANGE SENSOR CIRCUIT (PNRDL) INPUT. WHEN I PUT MY CAR IN PARK, I CAN'T TAKE IT OUT UNTIL I TURN MY CAR OFF AND TURN IT BACK ON. MY CAR HAS A LITTLE OVER 87,000 MILES AND SHOULD NOT HAVE TRANSMISSION/ENGINE ISSUES.

04/07/2020
Components: UNKNOWN OR OTHER
Incident Date: 04/07/2020
Crash: No
Fire: No
Vehicle Identification Number: KNAGN4AD1E5******
Summary

TOOK CAR TO DEALERSHIP TO FIX AIR CONDITIONING ISSUE. WHEN THEY WENT TO RUN IT THROUGH THEIR CAR WASH, THE TECHNICIAN SAID HE WOULD NOT DO IT DUE TO THE SHARK FIN ANTENNA BEING LOOSE. WHEN I GOT TO THE DEALERSHIP AND WAS TOLD, I SHOOK THE SHARK FIN LIGHTLY AND IT CAME OFF IN MY HAND. ALL OF THE SCREWS HAD BROKEN THE PLASTIC OFF THE SHARK FIN. THE DEALERSHIP SAID THIS WAS A KNOWN PROBLEM. THE COST TO FIX IS OVER $500. THIS IS A DESIGN FLAW WITH SUCH A WEAK DESIGN. LUCKILY THIS WAS CAUGHT AT THE DEALERSHIP AND DID NOT COME OFF WHILE DRIVING.

03/31/2020
Components: POWER TRAIN,ENGINE
Incident Date: 02/07/2020
Crash: No
Fire: No
Vehicle Identification Number: 5XXGN4A74EG******
Summary

TL* THE CONTACT OWNS A 2014 KIA OPTIMA. THE CONTACT STATED THAT THE VEHICLE WAS TAKEN TO BILLION AUTO - KIA OF IOWA CITY (2845 MORMON TREK BLVD, IOWA CITY, IA 52246) TO BE REPAIRED UNDER AN UNKNOWN RECALL. THE VEHICLE WAS REPAIRED HOWEVER, THE CONTACT NOTICED BY THE SERVICE STICKER PLACED ON THE WINDOW THAT THE WRONG TYPE OF OIL WAS PLACED IN THE VEHICLE. AFTER CONTACTING THE SAME DEALER, THE CONTACT WAS INFORMED THAT THEY USED THAT TYPE OF OIL DUE TO THE RECALL UPDATE. AS THE CONTACT STARTED TO DRIVE THE VEHICLE, THE ENGINE STALLED WHILE THE CHECK ENGINE LIGHT STARTING TO FLASH. THE CONTACT TOOK THE VEHICLE BACK TO THE DEALER WHERE THEY INITIALLY INFORMED HIM THAT THERE WERE NO PROBLEMS. AS THE PROBLEM PERSISTED, THE CONTACT TOOK THE VEHICLE BACK FOR A SECOND TIME AND THE VEHICLE WAS DIAGNOSED WITH AN ENGINE MISFIRE. THE CONTACT HAD THE VEHICLE REPAIRED BY AN INDEPENDENT MECHANIC; HOWEVER, THE FAILURE PERSISTED. THE CONTACT THEN STATED THAT WHILE DRIVING AT 25 MPH, THE ENGINE WARNING LIGHT ILLUMINATED AND THE VEHICLE LOSS MOTIVE POWER AND HIT AN UNKNOWN OBJECT ON THE ROAD WHICH CAUSED A BLOWOUT OF THE PASSENGER'S SIDE FRONT TIRE. THE VEHICLE WAS TOWED TO AN INDEPENDENT MECHANIC WHERE THE TIRE WAS REPLACED. THE NEXT DAY WHILE DRIVING AT A LOW SPEED, THE CONTACT BECAME AWARE THAT THE ACCELERATOR PEDAL WAS LOOSE AND ADDITIONALLY, THERE WAS AN ABNORMAL SOUND COMING FROM THE ENGINE. THE CONTACT INSPECTED THE VEHICLE AND NOTICED THAT THE ENGINE OIL LEVEL WAS VERY LOW DESPITE HAVING A RECENT OIL CHANGE. THE MANUFACTURER WAS THEN NOTIFIED OF THE FAILURE AND WAS INFORMED THAT THEY WOULD INVESTIGATE THE MATTER. AFTER NOT HEARING FROM THE MANUFACTURER, THE CONTACT CALLED BACK AND WAS INFORMED THAT THE MANUFACTURER WAS UNSUCCESSFUL IN REACHING THE DEALER. THE VEHICLE HAD NOT BEEN REPAIRED. THE FAILURE MILEAGE WAS 158,000. THE VIN WAS INVALID.

03/11/2020
Components: SEAT BELTS,ENGINE
Incident Date: 03/01/2020
Crash: No
Fire: No
Vehicle Identification Number: 5XXGR4A60EG******
Summary

I RECENTLY HAD MY CAR REPAIRED FOR THE TURBO FUEL LINE WHICH WAS A RECALL AND SNAPPED IN MY. THIS WAS REPAIRED HOWEVER EVER SINCE THAT NOW MY TURBO IS NOT WORKING AND I HAVE VERY LITTLE PICKUP WHEN I ACCELERATE. ALSO MY SEATBELT LIGHT KEEPS COMING ON STATING THAT MY SEATBELT IS NOT CONNECTED WHEN IT IS. AND THIS PROBLEM WILL RECOVER FOR A SHORT PERIOD OF TIME AND HAPPEN AGAIN IN A FEW DAYS

03/09/2020
Components: SERVICE BRAKES
Incident Date: 08/15/2019
Crash: No
Fire: No
Vehicle Identification Number: KNAGM4ADXE5******
Summary

WHILE DRIVING MY CHECK BRAKE LIGHT WILL COME ON INTERMITTENTLY. SEEMS TO HAPPEN MORE FREQUENTLY WHEN ITS WARM OUTSIDE. THE TRACTION CONTROL LIGHT ALWAYS COMES ON AT THE SAME TIME. THE BRAKE LIGHT WILL GO OFF AFTER THE CAR IS TURNED OFF AND RESTARTED, THE TRACTION LIGHT WILL STAY ON FOR AWHILE. SOMETIMES IT WILL GO OFF AFTER A FEW MILES, OTHERS IT TAKES A DAY TO GO OFF. ONLY DIFFERENCE I CAN SEE WHILE DRIVING IS THAT BEFORE IT COMES ON THE BRAKES WILL GRAB HARDER THAN USUAL. THE LIGHTS ONLY COME ON WHEN THE CAR IS IN MOTION OR IMMEDIATELY AFTER COMING TO A STOP. NEVER WHEN IN PARK. THIS STARTED A FEW DAYS AFTER I PURCHASED THE CAR. I'VE HAD THE CAR AT THE KIA DEALERSHIP MANY TIMES FOR THIS ISSUE AND THEY HAVE NEVER FIXED THE PROBLEM.

02/23/2020
Components: ENGINE
Incident Date: 02/22/2020
Crash: No
Fire: No
Vehicle Identification Number: 5XXGN4A71EG******
Summary

I WAS DRIVING HOME WITH MY CHILD IN THE CAR APPROXIMATELY AT 67 MPH ON FREEWAY 99 NORTH FROM LA TO BAKERSFIELD CA AND ALL OF A SUDDEN CAR STALLED. I WAS ON THE FAST LANE AND REACTED IMMEDIATELY TURNED MY EMERGENCY LIGHTS ON BUT CARS BEHIND ME WERE SO SHORT INTO REAR ENDING ME I CRIED BECAUSE I WAS JUST SHOCKED AND SCARED FOR MY SON. LUCKILY MY AUNT WAS TWO CARS BEHIND ME SINCE WE HAD TOOK A SHORT FAMILY TRIP AND THEY HELPED ME OUT. I HAD JUST TOOK MY CAR FOR AN OIL CHANGE TO KIA HADDAD OF BAKERSFIELD WHERE THEY ALSO FIXED A RECALL ON MY VEHICLE. THIS IS THE THIRD TIME ENGINE FAILURE HAPPENS TO THIS CAR. THE FIRST TIME WAS IN JUNE OF 2017 THAT'S WHAT KIA TOLD ME THAT'S WHY THEY COULDN'T REPLACE THE BECAUSE THEY HAD ALREADY REPLACED IT AND WAS OUT OF WARRANTY THE SECOND WHEN IT HAPPENED TO ME IN 2018. SAME THING HAPPENED CAR STALLED WITH MY SON WITH ME. MECHANIC SAID I NEEDED A ENGINE WHICH HE ENDED UP REPLACING I PAYED FOR THAT. NOW THIS HAPPENS AGAIN FOR THE THIRD TIME ? I'M JUST SO OVERWHELMED I'VE BEEN SO LUCKY I HAVEN'T CAUSED NO ACCIDENT. NOW I'M SCARED TO EVEN FIX THIS CAR AGAIN AND DRIVE IT.

01/26/2020
Components: ENGINE
Incident Date: 01/24/2020
Crash: No
Fire: No
Vehicle Identification Number: 5XXGM4A73EG******
Summary

I WAS DRIVING MY VEHICLE FROM LAS VEGAS TO CALIFORNIA ON THE I15 SOUTH, WHEN OUT OF NOWHERE IT FELT LIKE THE VEHICLE STAULED OUT AND STARTED HICCUPING AND STARTED LOOSING POWER VERY QUICKLY SO I PULLED OVER TO THE SIDE OF ROAD AND THE CAR DIED. I SAT THERE IN DISBELIEF, LIKE WHAT JUST HAPPENED...THEN I STARTED IT BACK UP AND IT STARTED NO PROBLEM BUT WHEN I PUT IT IN DRIVE IT STARTED HICCUPING AGAIN AND WHAT FELT LIKE MY ENGINE WAS BEING CHOKED OUT AND IT WASNT ACCELERATING AND THERE WASN'T ANY POWER. IM JUST GLAD THAT I DIDNT LOOSE CONTROL OR HAVE AN ACCIDENT FROM THIS MYSTERIOUS INCIDENT. ALTHOUGH THIS INCIDENT HAS ALREADY LOST ME A GREAT DEAL OF MONEY BECAUSE OF THE LACK OF MY WORK. THE 2 JOBS I WORK ARE BOTH TRANSPORTATION ORIENTATED.

01/22/2020
Components: ENGINE
Incident Date: 03/01/2019
Crash: No
Fire: No
Vehicle Identification Number: 5XXGN4A78EG******
Summary

MY VEHICLE JUST CUT OFF IN DRIVE ON THE HIGHWAY ALL DASH LIGHTS CAME ON AND VEHICLE WILL NOT START THIS IS THE SECOND ENGINE I HAVE PURCHASED FROM KIA BEING THAT THEY INSISTED ON MY ENGINE WASN'T FALLING UNDER RECALL UNDER MY VIN NUMBER SO I HAD TO COME OUT OF POCKET FOR THE ENGINE AND LABOR . I'VE CONTACTED 1-800 KIA BUT THEY INSIST THAT I HAVE HAD A LIFE TIME WARRANTY ON MY ENGINE THAT I SHOULDN'T HAVE COME OUT OF POCKET FOR A NEW ONE THE FIRST TIME DUE TO DEFECTS I STILL HAVE YET HEARD BACK FROM KIA CONSULTANTS I AM COMING OUT OF POCKET FOR A RENTAL CAR AND AS WELL AS TOWING AND THIS WILL BE THE SECOND TIME MY ENGINE HAS FAILED WITH LESS THAN 70,000 MILES ON IT. I AM A SINGLE MOTHER AND I CAN NOT AFFORD TO PAY FOR ANOTHER ENGINE WHEN THE CAR HAS A DEFECT I'M JUST SO READY TO BE DONE WITH KIA I'M ALMOST DONE PAYING ON MY VEHICLE AND THIS IS THE SECOND TIME THIS HAS HAPPENED TO ME AND EVE TONE IS PRACTICALLY PLAYING HOT POTATO WITH ME

01/14/2020
Components: ENGINE
Incident Date: 01/14/2020
Crash: No
Fire: No
Vehicle Identification Number: 5XXGM4A73EG******
Summary

TOOK MY VEHICLE TO A MECHANIC BECAUSE ENGINE WAS SMOKING AND SPUTTERING. HE SAID THERES A RECALL AND THE MANUFACTURER SHOULD REPLACE ENGINE. THE DEALERSHIP IS SAYJNG THE ENGINE ISSUES ARE FROM SLUDGE AND CHANGED MY OIL. I BELIEVE THEY DIDNT DO THIS RECALL CORRECTLY SC147

01/12/2020
Components: ELECTRICAL SYSTEM,ENGINE
Incident Date: 01/11/2020
Crash: No
Fire: No
Vehicle Identification Number: KNAGM4A78E5******
Summary

WHILE DRIVING ON THE INTERSTATE, MY KIA OPTIMA STOPPED ACCELERATING, WE WERE LUCKILY NEAR AN EXIT AND WERE ABLE TO PULL OVER TO THE SIDE OF THE ROAD. THE LIGHTS AND MUSIC STAYED ON BUT THE CAR WOULD NOT START AGAIN. THERE WAS NOTHING HAPPENING UP TO THE POINT THAT WOULD HAVE WARNED US THIS WAS GOING TO HAPPEN, THE CHECK ENGINE LIGHT NEVER CAME ON. I HAD TO GET THE VEHICLE TOWED HOME.

01/08/2020
Components: SEATS
Incident Date: 09/02/2019
Crash: No
Fire: No
Vehicle Identification Number: 5XXGN4A76EG******
Summary

THE ELECTRIC DRIVERS SEAT HAS FAILED. MOTORS NOT ENGAGED. FUSE LINK OK. DEALERSHIP REPLACED CONTROL PANEL. STILL NO POWER TO SEAT. SEAT IS NOW IN FORWARD POSITION.

01/07/2020
Components: ELECTRICAL SYSTEM
Incident Date: 12/27/2019
Crash: No
Fire: No
Vehicle Identification Number: KNAGM4ADXE5******
Summary

ON 12/27/19 WHILE TRAVELLING FROM PA TO FL ON THE HIGHWAY FOR A FAMILY VACATION, TRAVELLING ABOUT 75 MPH AT 5:00AM IN COLUMBIA, SC THE DASH DISPLAY READ CHECK HYBRID SYSTEM, AND SUDDENLY SHUT DOWN. ENGINE STOPPED RUNNING, STEERING WHEEL BEGAN STIFFENING, I COASTED FROM THE PASSING LANE TO THE RIGHT LANE AND THEN TO THE SHOULDER WITHOUT INCIDENT AND WAS ABLE TO SAFELY PARK THE CAR. KIA FAILED TO PROVIDE ROADSIDE ASSISTANCE SINCE THE CAR HAS OVER 60,000 MILES(ACTUALLY HAS 121,398 MILES APPROX). THE CAR WAS TOWED TO THE JTS KIA DEALERSHIP VIA MY INSURANCE COVERAGE IN COLUMBIA, SC. AFTER THE ASSESSMENT I WAS TOLD I HAD A BLOWN MAIN HYBRID FUSE WHICH CAUSED THE BATTERY AND THE RELAY ASSEMBLY TO FAIL. CHARGED $1756.89 TO REPLACE THE FUSE, BATTERY, AND RELAY ASSEMBLY. I PRESENT THIS AS A SAFETY ISSUE BECAUSE HAD I BEEN ON A MAJOR HIGHWAY WITH MY FAMILY IN THE MIDDLE OF TRAFFIC, THERE WOULD BE NO WAY POSSIBLE TO REACH A LANE SHOULDER WITHOUT POSSIBLE HARM OR DEATH. ACCORDING TO KIA'S OWN "TECHNICAL OPERATIONS NOTICE - PS515(REV 2, 02/28/2019" DATED AUGUST 2017), THEY ARE FULLY AWARE OF THIS PROBLEM. THE BATTERY FUSE IS TO BE REPLACED FROM A 125 AMP TO A 150 AMP. THIS FUSE IS PART OF THE SAFETY PLUG LOCATED IN THE TRUNK. AS A OWNER I SHOULD HAVE BEEN WARNED OF THIS POSSIBLY HAPPENING TO THE CAR AND GIVEN THE OPTION TO HAVE THIS FUSE REPLACED....AT KIA'S EXPENSE. FOR THOSE STILL DRIVING THIS YEAR AND MAKE OPTIMA HYBRID, PLEASE BE AWARE OF THIS OCCURRENCE. THE 125 AMP HV BATTERY FUSE SHOULD BE REPLACED WITH THE NEWER 150 AMP HV BATTERY FUSE(PART #375F2 4R150. SEE KIA'S PITSTOP: TECHNICAL OPERATIONS NOTICE #PS515. UNFORTUNATELY MY COMMUNICATION WITH KIA PROVED FRUITLESS.

01/07/2020
Components: ENGINE
Incident Date: 01/05/2020
Crash: No
Fire: No
Vehicle Identification Number: 5XXGN4A70EG******
Summary

CAR WAS WORKING FINE AND WE GOT TO A LIGHT AND IT JUST STOPPED.

12/30/2019
Components: ENGINE AND ENGINE COOLING
Incident Date: 08/08/2019
Crash: Yes
Fire: No
Vehicle Identification Number: 5XXGM4A71EG******
Summary

TL* THE CONTACT OWNED A 2014 KIA OPTIMA LX. THE CONTACT STATED WHILE DRIVING AT APPROXIMATELY 60 MPH, THE VEHICLE STALLED WITHOUT WARNING. AS A RESULT, THE CONTACT CRASHED INTO A GUARDRAIL WHICH STOPPED THE VEHICLE FROM GOING OVER AN EMBANKMENT. THE AIR BAGS FAILED TO DEPLOY. THE FAILURE HAD OCCURRED SEVERAL TIMES PRIOR TO THE CRASH. THE VEHICLE WAS TOWED TO A TOWING COMPANY AND THEN TOWED TO THE DEALER (KIA ATLANTA SOUTH; 7310 JONESBORO RD, MORROW, GA 30260) WHERE IT WAS INFORMED THAT THE BLACK BOX DID NOT CAPTURE THE INCIDENT DETAILS. THE CONTACT WAS PROVIDED A LOANER VEHICLE BUT 3 DAYS AFTER THE VEHICLE BEING RETURNED, SHE WAS INVOLVED IN AN ACCIDENT DUE TO THE FAILURE. THE FAILURE WAS NOT ABLE TO BE DETERMINED ON ANY INSPECTIONS PERFORMED. THE CONTACT SUSTAINED INJURIES TO HER RIGHT SHOULDER AND WAS TAKEN TO THE HOSPITAL. IT WAS UNKNOWN IF A POLICE REPORT WAS FILED. THE VEHICLE WAS RETURNED TO CAPITAL ONE BANK. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE BUT THE VIN WAS NOT INCLUDED IN NHTSA CAMPAIGN NUMBER: 17V224000 (ENGINE AND ENGINE COOLING). THE FAILURE MILEAGE WAS 67,000. *TR

12/27/2019
Components: ENGINE,FUEL/PROPULSION SYSTEM
Incident Date: 12/18/2019
Crash: No
Fire: No
Vehicle Identification Number: 5XXGN4A78EG******
Summary

I HAVE A 2014 KIA OPTIMA THAT I PURCHASED 3 YEARS AGO. MY CAR LOST ALL POWER ON THE HIGHWAY AND THE MOTOR IS MAKING A KNOCKING NOISE I'VE TAKEN IT TO MY KIA DEALER WHO ALWAYS DOES MY OIL CHANGES AND THEY ARE SAYING THAT I NEED A NEW MOTOR BUT NO RECALLS ARE FALLING U SEE MY VIN IN THEIR PAPERWORK. EVERYTHING IS ALWAYS UP TO DATE ON MY VEHICLE OIL CHANGES TO DETAILING ONCE A WEEK AND THIS HAPPENS OUT OF NO WHERE BUT MY INSURANCE STATES THAT UNDER MY VIN I HAVE 2 RECALLS ONE FOR THE MOTOR AND MY KIA DEALER IS REFUSING TO CHECK OR REPLACE IT AFTER MY COMPLAINT I HAVE CONTACTED KIA 1-800 NUMBER AND THEY HAVE ALSO STATED THAT I HAVE A LIFETIME WARRANTY ON MY MOTOR AND THAT I HAVE IN FACT 2 RECALLS ON MY VEHICLE THAT I SHOULD TAKE IT INTO THE NEAREST KIA DEALER BUT I HAVE DONE THAT AND THEY DENIED ME

12/24/2019
Components: ENGINE
Incident Date: 12/23/2019
Crash: No
Fire: No
Vehicle Identification Number: KNAGM4A79E5******
Summary

80,000 MILES ON VEHICLE AND ENGINE FAILED. VEHICLE WAS IN MOTION AND BEGAN TO SLOW DOWN ON THE HIGHWAY. LIGHTS IN THE DASHBOARD APPEARED. VEHICLE WAS TOWED BY AAA AND DETERMINED ENGINE FAILED.

12/16/2019
Components: VEHICLE SPEED CONTROL,ENGINE,FUEL/PROPULSION SYSTEM
Incident Date: 03/28/2019
Crash: No
Fire: No
Vehicle Identification Number: 5XXGM4A78EG******
Summary

I HAVE A KIA OPTIMA 2014 KIA OPTIMA LOVE MY CAR. THERE'S ONLY ONE BAD THING I GO DO MY RECALL ON MARCH 28 2019 IT SAYS EVERYTHING HAD PASSED BUT IN REALITY. THE SERVICE THAT THEY DID WAS CARELESS 9 MONTHS LATER MY CAR IS BAD MOTOR. HAS 130,000 THAT'S WHAT 20,000 DOLLAR IS WORTH WOW. THEY DID MY OIL KIA CHANGE THEY PUT THE WRONG OIL 5-30 REALLY THAT FOR KIA TURBO AND KIA OPTIMA 5-20 NOW MY CAR IS IN A MECHANIC. I NEED MY CAR FIX , I DID MY RECALL THOUGHT IT WAS FOR A CAUSE BUT I GUES IT WASN'T . I NEED MY CAR FIX ! MY CAR STOP IN THE MIDDLE IFF THE 57 SOUTH FREEWAY .. KIA OPTIMA IN POMONA CA

12/11/2019
Components: ENGINE
Incident Date: 11/20/2019
Crash: No
Fire: No
Vehicle Identification Number: 5XXGM4A77EG******
Summary

TL* THE CONTACT OWNS A 2014 KIA OPTIMA. WHILE THE VEHICLE WAS PARKED IN THE GARAGE, THE IGNITION FAILED TO START. THERE WERE NO WARNING INDICATORS ILLUMINATED. THE VEHICLE WAS TOWED TO AN INDEPENDENT MECHANIC WHO STATED THAT THE ENGINE NEEDED TO BE REPLACED. THE VIN WAS INCLUDED IN NHTSA CAMPAIGN NUMBER: 17V224000 (ENGINE AND ENGINE COOLING). THE CONTACT CALLED JEFF WYLER FAIRFIELD CADILLAC KIA NISSAN (LOCATED AT 5815 DIXIE HWY, FAIRFIELD, OH 45014, (513) 682-2500) AND INFORMED THEM OF THE FAILURE. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 50,871.

12/08/2019
Components: AIR BAGS,ENGINE
Incident Date: 01/15/2018
Crash: No
Fire: No
Vehicle Identification Number: 5XXGN4A79EG******
Summary

SINCE PURCHASE THIS CAR HAS CONTINUED TO HAVE ENGINE ISSUES , OIL ISSUES AND CHECK ENGINE LIGHT ON AND OFF. IT'S A REAL CONCERN TO ME AND SINCE THIS CONTINUES THE AIR BAG SENSORS KEEP COMING ON. THIS CAR WAS PURCHASED IN 2017 FROM DEALERSHIP. THIS STARTED OCCURRING MID JANUARY 2018 AND HAD GOTTEN PROGRESSING. THIS CANNOT BE NORMAL. I RECEIVED A RED RECALL NOTICE AND HAVE SINCE BEEN INFORMED THAT THERE ARE NO RECALLS ON THIS 2014 KIA OPTIMA. THIS IS VERY CONCERNING TO ME ! THIS CAR OBVIOUSLY HAS SERIOUS ISSUES. THE VEHICLE IS READING THIS AS THERE ARE MESSAGES ALERTING ME ON THE DISPLAY AND THROUGH THE DIGITAL SYSTEM.

12/01/2019
Components: ELECTRICAL SYSTEM,ENGINE
Incident Date: 11/11/2019
Crash: No
Fire: No
Vehicle Identification Number: 5XXGM4A75EG******
Summary

I HAVE A 2014 KIA OPTIMA AND I KEEP UP WITH THE MAINTENANCE AND ALSO THE RECALLS ON MY CAR THE ONLY THING I HAVEVREALL HAD TO REPLACE THAT WAS QUITE EXPENSIVE TO ME WAS THE BATTERY SO FAR BUT I TOOK MY CAR IN TO THE DEALERSHIP FOR THE RECALL FOR THE BEARING AND WAS TOLD IT WAS FINE AND EVERYTHING CHECKED OUT AND THEY CHANGED MY OIL FOR FREE LESS THAN 5 MONTHS LATER I AM BACK AT THE KIA DEALERSHIP BECAUSE I WAS DRIVING DOWN THE HIGHWAY AT 6 AM COLD RAINING AND SLEETING AND MY CAR LOSES POWER ENGINE LIGHT COMES ON FLASHING SO I PULL OVER TURN OFF THE ENGINE THEN WAIT A MINUTE TURN IT BACK ON SAME THI G SO I GO TO THE DEALERSHIP AND WAS TOLD THEY WILL CHECK OUT MY CAR AND WITHIN 20 MINUTES TOLD I NEED A NEW ENGINE SO NOW THAT THE ENGINE HAS BEEN REPLACED LESS THAN A MONTH AGO MY DAYTIME RUNNING LIGHTS DOES NOT TURN ON AND OFF LIKE THEY ARE SUPPOSED TO AUTOMATICALLY IF I DONT TURN THEM OFF OR ON THEN THEY WON'T BE OFF OR ON I HAVE HAD TO REPLACE MY DRIVERSIDE HEADLIGHT BULB FOR THE SECOND TIME NOW AND WHEN I'M DRIVING IT LOOKS SO DIM SO NOW I HAVE TO KEEP SPENDING MONEY EVERY MONTH ON A BULB THAT ISN'T CHEAP MY BACK PASSENGER BRAKE LIGHT KEEPS GOING OUT LIKE EVERY 3 WEEKS THE KIA OPTIMA HAS SOME ELECTRICAL ISSUES AND KIA NEEDS TO ISSUE A RECALL AND GET THEM ALL FIXED BEFORE SOMEONE ENCOUNTER A SERIOUS PROBLEM AND KIA HAVE A MUCH SERIOUS ISSUE ON THEIR HANDS.

11/27/2019
Components: FUEL/PROPULSION SYSTEM
Incident Date: 11/05/2018
Crash: No
Fire: No
Vehicle Identification Number: 5XXGM4A79EG******
Summary

I TOOK MY CAR IN AFTER SMELLING FUEL AND THEY SAID THERE WAS A TEAR IN MY FUEL LINE AND IT NEEDED TO BE REPLACED. MY CAR WAS INCLUDED IN THE RECALL BUT KIA WOULD NOT PAY FOR THE REPAIRS BECAUSE WHEN THEY PREVIOUSLY REVIEWED FOR RECALL ISSUES THEY SAID THERE WAS NO ISSUES FOUND. I ATTEMPTED TO CONTACT KIA AND THEY DID NOT GET BACK TO ME.

11/26/2019
Components: EXTERIOR LIGHTING
Incident Date: 11/18/2019
Crash: No
Fire: No
Vehicle Identification Number: 5XXGM4A71EG******
Summary

I HAVE RECENTLY PURCHASED A 2014 KIA OPTIMA LX, AND THE HEADLIGHTS ARE SO DIM ON LOW BEAM IT IS UNSAFE TO DRIVE. BRIGHT LIGHTS WORK GREAT. LOW BEAM WHEN YOU MEET ANOTHER ONCOMING VEHICLE YOU CAN BARELY TELL IF YOU ARE IN YOUR LANE OR NOT. ALSO IF YOUR BY YOURSELF ON THE ROAD, YOU CANNOT HARDLY TELL IF ANYTHING IS UP AHEAD IN THE ROAD OR ON THE SIDES OF THE ROAD.

11/20/2019
Components: AIR BAGS
Incident Date: 01/25/2019
Crash: No
Fire: No
Vehicle Identification Number: 5XXGM4A7XEG******
Summary

AIRBAG LIGHT IS ON..CANNOT PASS INSPECTION

11/19/2019
Components: FUEL/PROPULSION SYSTEM
Incident Date: 11/13/2019
Crash: No
Fire: No
Vehicle Identification Number: 5XXGR4A68EG******
Summary

TL* THE CONTACT OWNS A 2014 KIA OPTIMA. WHEN THE VEHICLE WAS FIRST STARTED, A KNOCKING SOUND EMERGED FROM THE ENGINE COMPARTMENT. THERE WERE NO WARNING INDICATORS ILLUMINATED. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC WHO DETERMINED THAT AN ATTACHMENT TO THE FUEL LINE WAS FRACTURED AND NEEDED TO BE REPLACED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE AND STATED THAT THE VIN WAS NOT INCLUDED IN NHTSA CAMPAIGN NUMBER: 18V097000 (FUEL SYSTEM GASOLINE, ENGINE). THE VEHICLE WAS NOT REPAIRED. THE APPROXIMATE FAILURE MILEAGE WAS 75,000.

11/16/2019
Components: VISIBILITY/WIPER
Incident Date: 11/01/2018
Crash: No
Fire: No
Vehicle Identification Number: 5XXGN4A72EG******
Summary

WHEN WINTER (THE COLD)COMES MY BACK UP CAMERA STOPS WORKING. I LOOKED IT UP ONLINE AND LOTS OF PEOPLE HAVE THE SAME PROBLEM WITH KIAS

10/31/2019
Components: SERVICE BRAKES,ENGINE
Incident Date: 10/01/2019
Crash: Yes
Fire: No
Vehicle Identification Number: 5XXGM4A71EG******
Summary

TL* THE CONTACT OWNS A 2014 KIA OPTIMA. WHILE DRIVING 60 MPH, THE VEHICLE STALLED WITHOUT WARNING. THE CONTACT MENTIONED THAT THE FAILURE OCCURRED MULTIPLE TIMES. THE VEHICLE COASTED TO THE SIDE OF THE ROAD. ON ONE OCCASION, WHEN THE BRAKE PEDAL WAS DEPRESSED, THE VEHICLE FAILED TO COME TO A COMPLETE STOP. AS A RESULT, THE VEHICLE CRASHED INTO A GUARDRAIL. THE AIR BAGS DID NOT DEPLOY. A POLICE REPORT WAS FILED. THE CONTACT SUSTAINED INJURIES TO THE RIGHT SHOULDER THAT REQUIRED MEDICAL ATTENTION. THE VEHICLE WAS TOWED TO A LOCAL TOW LOT AND THEN TOWED TO KIA ATLANTA SOUTH (7310 JONESBORO RD, MORROW, GA 30260, (770) 968-3400); HOWEVER, THE CAUSE OF THE FAILURE COULD NOT BE DETERMINED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS 67,000.

10/25/2019
Components: ENGINE
Incident Date: 10/25/2019
Crash: No
Fire: No
Vehicle Identification Number: 5XXGR4A65EG******
Summary

TL* THE CONTACT OWNS A 2014 KIA OPTIMA. WHILE DRIVING 65 MPH, THE CHECK ENGINE WARNING INDICATOR FLASHED AND THE VEHICLE LOST POWER. THE CONTACT ALSO HEARD A KNOCKING SOUND COMING FROM THE ENGINE. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC WHO DIAGNOSED THAT THE ENGINE NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE VEHICLE WAS NOT INCLUDED IN NHTSA CAMPAIGN NUMBER: 17V224000 (ENGINE AND ENGINE COOLING). THE DEALER AND MANUFACTURER WERE NOT NOTIFIED OF THE FAILURES. THE APPROXIMATE FAILURE MILEAGE WAS 100,000.

10/21/2019
Components: UNKNOWN OR OTHER
Incident Date: 10/21/2019
Crash: No
Fire: No
Vehicle Identification Number: 5XXGN4A78EG******
Summary

THE CAR WHEN PARKED AND OFF TURNED ON WHEN LOCKING DOOR. LATER CAR SHUT OFF ON FREEWAY DRIVING 70 MPH AND AFTER A SHORT MOMENT TURNED BACK ON LOST ALL CONTROL OF VEHICLE.

10/15/2019
Components: STRUCTURE
Incident Date: 10/12/2019
Crash: No
Fire: No
Vehicle Identification Number: KNAGN4AD9E5******
Summary

2014 KIA OPTIMA SHARK FIN RADIO ANTENNA COVER BROKE OFF AFTER EXITING THE FREEWAY. ALL FIVE SCREW HOLDERS CRACKED INSIDE THE HOUSING, OBVIOUSLY A FAULTY DESIGN. THE 2016 KIA OPTIMA SHARK FIN RADIO ANTENNA WAS RECALLED FOR THE EXACT SAME PROBLEM. MY VEHICLE IS STORED IN A GARAGE EACH NIGHT AND HAS NEVER SUSTAINED ANY DAMAGED TO THE ROOF AREA. THIS IS A VERY UNSAFE PROBLEM HAPPENING TO MANY KIA OPTIMAS, GOD FORBID MY ANTENNA FLEW OFF AND HIT ANOTHER VEHICLE BEFORE I EXITED.

10/09/2019
Components: STEERING
Incident Date: 08/12/2019
Crash: No
Fire: No
Vehicle Identification Number: 5XXGN4A72EG******
Summary

TL* THE CONTACT OWNS A 2014 KIA OPTIMA. WHEN THE STEERING WHEEL WAS TURNED IN ANY DIRECTION, IT MADE A CLICKING NOISE. THE CONTACT TOOK THE VEHICLE TO BILL BRYAN KIA (9039 US-441, LEESBURG, FL 34788) WHERE IT WAS DIAGNOSED THAT THE STEERING COUPLER NEEDED TO BE REPLACED. THE VEHICLE WAS REPAIRED. THE DEALER STATED THAT THEY WERE AWARE OF THE FAILURE AND KIA ISSUED COVERAGE THROUGH EXTENDED WARRANTIES FOR CERTAIN VEHICLES BASED ON THEIR LOCATION. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE AND STATED THAT THE VEHICLE WAS NOT INCLUDED IN THE EXTENDED WARRANTY DUE TO ITS PRODUCTION DATE. THE MANUFACTURER REFERRED THE CONTACT TO NHTSA TO FILE A COMPLAINT. THE APPROXIMATE FAILURE MILEAGE WAS 55,751. *CW*JB

10/08/2019
Components: STEERING
Incident Date: 10/08/2019
Crash: No
Fire: No
Vehicle Identification Number: 5XXGM4A79EG******
Summary

I'VE BEEN DRIVING LATELY AND THE STEERING WHEEL GETS PRETTY STIFF AND UNABLE TO TURN WITHOUT APPLYING FORCE. IT HAS HAPPENED WHILE DRIVING IN THE CITY, TURNING AND ALSO IN THE FREEWAY.

10/03/2019
Components: STEERING
Incident Date: 10/01/2019
Crash: No
Fire: No
Vehicle Identification Number: 5XXGM4A72EG******
Summary

ON SEPTEMBER 30TH, 2019 DRIVING ON INTERSTATE 4 WEST BOUND EXITING ALTAMONTE SPRINGS FL, MY STEERING BEGAN MAKING A THUMBING SOUND ALONG WITH A VIBRATION. AS SOON AS I PARKED, I BEGAN LOOKING FOR THE CAUSE OF SOUND. IT COMING FROM A 12 INCH STEERING COLUMN. I CALL KIA ON OCTOBER 3RD ASKING ON ANY TSB OR RECALLS ON THIS DANGEROUS ISSUE. NONE FOUND. THIS OCCURRED WITH NO WARNING. PLEASE INITIATE A RECALL ON THIS ISSUE. OTHER OWNERS ARE EXPERIENCING THE SAME ISSUE.

09/28/2019
Components: ENGINE
Incident Date: 09/28/2019
Crash: No
Fire: No
Vehicle Identification Number: 5XXGN4A71EG******
Summary

AS I WAS DRIVING TO WORK GOING UP THE HILL ON A HIGHWAY MY 2014 KIA OPTIMA COMPLETELY SHUT OFF, I WAS GOING 70 MPH. CAR WOULDN'T START I HAD TO GET A TOWED TO AN INDEPENDENT REPAIR SHOP WHERE THEY SAID IT MIGHT NEED A NEW ENGINE

09/27/2019
Components: ENGINE
Incident Date: 09/23/2019
Crash: No
Fire: No
Vehicle Identification Number: KNAGM4AD1E5******
Summary

THE CAR STARTED TO OVERHEAT, AS I WAS PULLING TO THE SIDE THE WARNING SIGN TO CHECK HYBRID SYSTEM CAME OB. SHORTLY AFTER THE CAR SHUT DOWN WHILE I WAS GOING UP A HILL. I HAD TO TOW TO THE REPAIR SHOP AND THAT'S WHERE THEY TOLD ME THAT THE ENGINE NEEDED TO BE REPLACED.

09/26/2019
Components: ENGINE
Incident Date: 09/25/2019
Crash: No
Fire: No
Vehicle Identification Number: 5XXGN4A75EG******
Summary

TL* THE CONTACT OWNS A 2014 KIA OPTIMA. WHILE DRIVING 40 MPH UP A HILL, THE VEHICLE SEIZED AND THE IGNITION TURNED OFF. THERE WERE NO WARNING INDICATORS ILLUMINATED. THE VEHICLE WAS NOT ABLE TO BE DRIVEN. THE VEHICLE WAS TOWED TO AN INDEPENDENT MECHANIC WHO DIAGNOSED THAT THE ENGINE NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE DEALER AND MANUFACTURER WERE NOT NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 113,000.

09/23/2019
Components: STEERING,ELECTRONIC STABILITY CONTROL
Incident Date: 09/18/2019
Crash: No
Fire: No
Vehicle Identification Number: 5XXGR4A62EG******
Summary

MY STEERING WHEEL STARTED MAKING CLICKING SOUND AFTER RESEARCHING I FOUND IT WAS A COMMON PROBLEM IN 2014 KIA OPTIMA CAUSED BY PLASTIC STEERING COUPLER CONFIDENT THAT KIA WOULD COVER IT BECAUSE OF THE SERVICE BULLETIN PUT OUT FOR MY YEA RE AND BACK TO MY SURPRISE I HAD TO PAY OUT OF POCKET $340. GOD KNOW WHY A MANUFACTURE WOULD PUT PLASTIC IN MAJOR COMPONENT OF THE STEERING COLUMN. I CONTACTED THEIR CONSUMER AFFAIRS DEPARTMENT AND WAS TOLD MY VIN WAS NOT COVERED AND DESPITE IT BEING ISSUED FOR MY YEAR AND MAKE NO OTHER ASSISTANCE WOULD BE PROVIDED UNLESS A FUTURE RECALL WAS ISSUED. THIS IS HUGE SAFETY ISSUE WHICH I CAUGHT PRIOR TO A FATALITY

09/18/2019
Components: STEERING
Incident Date: 09/16/2019
Crash: No
Fire: No
Vehicle Identification Number: 5XXGR4A62EG******
Summary

MY 2014 KIA OPTIMA STARTED MAKING A CLICKING/RATTLING NOISE IN THE STEERING COLUMN WHEN DRIVING. THE NOISE IS WORSE WHEN YOU HIT A SMALL DIP IN THE ROAD. THE STEERING FEELS CATCHY AND UNSAFE. OVER THE PAST THE PAST 2 YEARS MY ALIGNMENT HAS BEEN OFF CAUSING ABNORMAL WEAR AND REPLACEMENT OF MY TIRES. I WILL BE TAKING IT TO THE KIA DEALERSHIP TODAY AND HOPEFULLY THEY CAN FIX THIS PROBLEM

09/18/2019
Components: STRUCTURE,UNKNOWN OR OTHER
Incident Date: 06/19/2019
Crash: No
Fire: No
Vehicle Identification Number: 5XXGR4A62EG******
Summary

NOTICED THE SHARK FIN MISSING. AFTER CLOSER EXAMINATION IT APPEARS THAT IT SNAPPED OFF TO REPLACE THE HEADLINER MUST BE REMOVED I ORDER A NEW ONE AND I AM UNABLE TO REPLACE IT. TAKING TO DEALERSHIP AND HOPEFULLY THE WILL IT WHEN CHECKING ON MY STEERING ISSUE.

09/18/2019
Components: ENGINE
Incident Date: 09/15/2019
Crash: No
Fire: Yes
Vehicle Identification Number: 5XXGM4A74EG******
Summary

DRIVING TO FROM AUSTIN TO HOUSTON ON 290 EAST ON 9/15/2019 AT AROUND 12:00 NOON. I WAS GOING AROUND 70 MILES PER HOUR AND I HEARD A LOUD POP FROM THE ENGINE AND I SAW WHITE SMOKING COMING FROM THE HOOD AND UNDERNEATH THE CAR. I IMMEDIATELY PULLED OVER AND OPEN THE FRONT HOOD. THE ENGINE WAS ON FIRE AT THE BOTTOM, I ACTUALLY SAW FLAMES. THE ENGINE WAS TURN OFF AND I GOT AWAY FROM THE CARE AND IT DID STOP SMOKING. HAD CAR TOWED BACK TO AUSTIN AND IT WAS TOWED TO DEALER WERE CARE WAS PURCHASED.

09/13/2019
Components: ENGINE AND ENGINE COOLING
Incident Date: 06/01/2019
Crash: No
Fire: No
Vehicle Identification Number: 5XXGM4A74EG******
Summary

TL* THE CONTACT OWNS A 2014 KIA OPTIMA. WHILE DRIVING VARIOUS SPEEDS, WHITE SMOKE WAS PRESENT COMING FROM THE EXHAUST PIPES. THE VEHICLE WAS TAKEN TO PEAK KIA NORTH (1111 S. GATE DR, WINDSOR, CO) WHERE THE ENGINE WAS FLUSHED, BUT THE FAILURE REMAINED. THE CONTACT WAS INFORMED THAT THE ENGINE NEEDED TO BE REPLACED, BUT NO SERVICE CODES WERE PRESENT. THE MANUFACTURER DENIED THE REQUEST TO REPLACE THE ENGINE. THE FAILURE MILEAGE WAS 49,000.

09/09/2019
Components: POWER TRAIN,ELECTRICAL SYSTEM,ENGINE
Incident Date: 08/28/2019
Crash: No
Fire: No
Vehicle Identification Number: KNAGN4AD1E5******
Summary

I WAS DRIVING TO WORK, SAME ROUTE SAME TIME, WHEN MY ENGINE STALLED WHILE ON THE HIGHWAY GOING AROUND A CURVE. "HYBRID SYSTEM FAILURE, PULL OVER AND TURN OFF ENGINE" WAS THE ERROR. I WAS ABLE TO COAST AROUND THE CURVE AND TO THE SIDE OF THE HIGHWAY. HAD TO TOW IT OFF THE HIGHWAY AT FIRST, AND TRIED TO JUMP IT. (I HAD A PROBLEM IN 2017 WITH THE NEUTRAL SAFETY SWITCH ON MY BATTERY, REPLACED SAFETY SWITCH/BATTERY AT THE COST OF 1K AND A MONTH DUE TO THE SAFETY SWITCH BEING AN ASPECT OF THE RECALL FOR THE NON-HYBRID OPTIMAS). BATTERY WAS PERFECT, CAR WAS ABLE TO TURN ON, RADIO, AC, EVERYTHING BUT THE ENGINE. TOWED IT TO FREDY KIA (GREAT SHOP BY THE WAY!), BY THE TIME IT GOT THERE, THEY STATED THE BATTERY WAS COMPLETELY DEAD. THEY REPLACED, THEN TRIED TO TURN THE ENGINE BOTH MECHANICALLY AND BY HAND. ENGINE SEIZED PER DEALERSHIP. (I KNOW IM AN IDIOT FOR SAYING THIS BUT..) THIS IS NOT THE FIRST KIA THAT THIS HAS HAPPENED TO WITH THE SAME RECALL. I HAD A 2014 KIA SPORTAGE IN JANUARY HAVE THE EXACT SAME PROBLEM. ALL MAINTENANCE RECORDS (OIL CHANGES EVERY 3500 MILES, ANY BELTS/CHANGES,ETC.) WERE PRESENTED TO KIA OF WHICH THEY RECALLED THE 2014 SPORTAGE ENGINE. WITH MY OPTIMA HYBRID (SAME THETA II ENGINE AS THE RECALL FOR THE NON-HYBRID OPTIMAS PER KIAS OWN "INVESTIGATIONS" SINCE 2017) AFTER CONTACTING KIA HEADQUARTERS, THEY ARE STATING THAT THIS IS NOT THE SAME ISSUE BUT ARE WILLING TO "WORK WITH ME". SINCE THEN KIA HEADQUARTERS HAS TALKED TO THE DEALERSHIP, AND MY CAR HAS BEEN SITTING THERE FOR ALMOST 3 WEEKS WITH 0 RESPONSE, OR UPDATE ON WHATS NEXT. I CURRENTLY BOTH HAVE AND DONT HAVE A CAR. MORAL OF THE STORY, PLEASE BE CAREFUL WITH THESE CARS! OBVIOUSLY THEY ARE FLAWED (MY "SEIZED" ENGINE IS NO LONGER MANUFACTURED AT ALL DUE TO PROBLEMS WITH THE BARRINGS, ONLY FIX IS A SHORT BLOCK ENGINE REPLACEMENT FOR MY LONG BLOCK ENGINE THEN FABRICATE THE HEADERS, ETC.)

09/06/2019
Components: AIR BAGS
Incident Date: 09/06/2019
Crash: No
Fire: No
Vehicle Identification Number: 5XXGN4A77EG******
Summary

TL* THE CONTACT WAS AN AUTO DETAILER WHO WAS SERVICING A 2014 KIA OPTIMA. WHILE SERVICING THE VEHICLE, THE DRIVER'S SIDE AIR BAG DEPLOYED/EXPLODED WITHOUT WARNING AND STRUCK THE CONTACT'S RIGHT LEG. THE IMPACT OF THE AIR BAG BURNED THE CONTACT'S RIGHT LEG. THE CONTACT DID NOT RECEIVE MEDICAL ATTENTION AND TENDED TO HIS INJURIES AT HIS JOB. THE MANUFACTURER WAS CONTACTED AND ADVISED THE CONTACT TO CALL NHTSA. THE DEALER WAS NOT NOTIFIED. THE CONTACT DID NOT KNOW IF THE VEHICLE WAS DIAGNOSED OR REPAIRED. THE FAILURE MILEAGE WAS 42,421.

09/05/2019
Components: ENGINE
Incident Date: 08/09/2019
Crash: No
Fire: No
Vehicle Identification Number: 5XXGM4A78EG******
Summary

TL* THE CONTACT OWNS A 2014 KIA OPTIMA. WHILE THE CONTACT'S WIFE WAS DRIVING APPROXIMATELY 50 MPH, THE VEHICLE SHUT OFF WITHOUT WARNING. THE VEHICLE WAS TOWED TO AN INDEPENDENT MECHANIC WHO DIAGNOSED THAT THE VEHICLE RAN OUT OF OIL. THE VEHICLE WAS TOWED TO BREWBAKER KIA (334-319-8343, LOCATED AT 222 EASTERN BLVD, MONTGOMERY, AL 36117) WHERE IT WAS CONFIRMED THAT THERE WAS NO OIL IN THE VEHICLE. IT WAS ALSO STATED THAT THE VEHICLE WAS OUT OF WARRANTY. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE AND STATED THAT THE VEHICLE WAS SIMPLY OUT OF OIL; HOWEVER, THE CONTACT STATED THAT THERE WAS NO OIL LEAK. THE CONTACT ALSO STATED THAT HE RECEIVED AN UNKNOWN ALERT IN 2016 REGARDING ENGINE FAILURE. THE VEHICLE WAS NOT REPAIRED. THE FAILURE MILEAGE WAS APPROXIMATELY 94,300.

09/01/2019
Components: ENGINE
Incident Date: 08/03/2019
Crash: No
Fire: No
Vehicle Identification Number: 5XXGM4A70EG******
Summary

ENCLOSED IS A LETTER WITH A DETAILED COMPLAINT.

08/28/2019
Components: AIR BAGS
Incident Date: 02/03/2018
Crash: No
Fire: No
Vehicle Identification Number: 5XXGM4A74EG******
Summary

THE AIRBAG LIGHT HAS BEEN ON IN MY CAR FOR AWHILE

08/20/2019
Components: STEERING
Incident Date: 08/01/2019
Crash: No
Fire: No
Vehicle Identification Number: 5XXGN4A74EG******
Summary

TL* THE CONTACT OWNS A 2014 KIA OPTIMA. WHILE DRIVING 35 MPH OVER BUMPS IN THE ROAD, THE STEERING MADE AN ABNORMAL TAPPING AND KNOCKING NOISE. THERE WERE NO WARNING INDICATORS ILLUMINATED. THE VEHICLE WAS TAKEN TO WORLD CAR KIA SOUTH (7915 INTERSTATE 35 ACCESS RD, SAN ANTONIO, TX 78224, (210) 305-5658) WHERE IT WAS DIAGNOSED THAT THE STEERING COUPLER NEEDED TO BE REPLACED. THE VEHICLE WAS REPAIRED. THE MANUFACTURER WAS CONTACTED AND REFERRED THE CONTACT TO NHTSA. THE CONTACT STATED THAT THE FAILURE SHOULD BE COVERED UNDER THE CUSTOMER SATISFACTION WARRANTY EXTENSION PROGRAM. THE FAILURE MILEAGE WAS 30,389.

08/18/2019
Components: ENGINE
Incident Date: 08/18/2019
Crash: No
Fire: No
Vehicle Identification Number: 5XXGN4A79EG******
Summary

WHILE DRIVING 75 MPH ON INTERSTATE I REALIZED MY CAR (IT HAD BEEN SET ON CRUISE CONTROL) WHEN I TRIED TO ACCELERATE NOTHING HAPPENED REALIZED IT HAD COMPLETELY SHUT DOWN. PULLED TO SHOULDER. FIRST TIME RESTARTING FAILED SECOND TIME I STARTED AND HIT THE GAS IT STARTED UP BUT HAD A TERRIBLE KNOCKING SOUND AND CAN BARELY ACCELERATE. DROPPED OFF AT KIA DEALERSHIP. IT'S SUNDAY SO WAITING TO HERE BACK TOMORROW.

08/09/2019
Components: ENGINE
Incident Date: 08/08/2019
Crash: No
Fire: No
Vehicle Identification Number: 5XXGM4A73EG******
Summary

TL* THE CONTACT OWNS A 2014 KIA OPTIMA. WHILE DRIVING 10 MPH, THE ENGINE COMPLETELY SHUT OFF WITHOUT WARNING. THE CONTACT ATTEMPTED TO RESTART THE VEHICLE, BUT WAS UNSUCCESSFUL. THE VEHICLE WAS INCLUDED IN NHTSA CAMPAIGN NUMBER: 17V224000 (ENGINE AND COOLING). THE CONTACT WAS UNAWARE OF THE RECALL PRIOR TO FILING A COMPLAINT WITH NHTSA. THE DEALER AND MANUFACTURER WERE NOT NOTIFIED OF THE FAILURE. THE VEHICLE WAS NOT REPAIRED AND REMAINED AT THE CONTACT'S HOME. THE FAILURE MILEAGE WAS UNKNOWN.

07/29/2019
Components: ELECTRICAL SYSTEM
Incident Date: 07/26/2019
Crash: No
Fire: No
Vehicle Identification Number: KNAGN4AD0E5******
Summary

AT A STOP LIGHT VEHICLE WOULD NOT MOVE SAID HYBRID FAILURE TURN CAR OFF AND REMOVE YOURSELF. CAR WOULD NOT TURN OFF PUT HAZARDS ON WENT TO GET OUT OF VEHICLE AND WAS SHOCKED BY MY CAR TO THE POINT IT MADE ME LOSS CONTROL OF MY BLADDER!! HAD WONDS TO MY RING FINGER WHERE ELECTRICAL SHOCK WENT IN AND WAS IN LOCAL ER. LOCAL KIA DEALER SAID THERE IS A BULITN TO REPLACE THE 125 WAT FUSE TO THEY HYBRID SYSTEM TO A 150 FUSE AND THAT IS WHAT WAS WRONG WITH MY CAR. I FEEL THE DANGER OF ELECTROCUTION IS SO GREAT IT MUST BE A RECALL. I CONTACTED CORPORATE WHO TOLD ME THEY KNOW ABOUT THE PROBLEM AND IT IS NOT RECALL WORTHLY!! NOT ACCEPTABLE I SPENT 5 HRS IN THE ER WITH EKG , AND BURN MARK'S ON MY LEFT FINGERS AND. NOW MY SKIN IN MY LEG IS PEELING DUE TO THIS. ACCORDING TO ER DR. I WAS LUCKY AND MOST LIKELY RECEIVED 100 VOLTS ANYMORE COULD HAVE CAUSED INTERNAL ISSUES. MY LEFT ARM IS STILL TINGLING FROM THE SHOCK DAYS LATER. IT IS COMPLETE INCOMPETENTS TO ALLOW KIA OPTIMA HYBRID OWNERS DRIVE THESE CARS WITH A WAIT AND SEE ATTITUDE. PLEASE PUT A SAFTY RECALL OUT BEFORE A CHILD ENDS UP HURT OR DECEASED.

07/24/2019
Components: UNKNOWN OR OTHER,ENGINE,FUEL/PROPULSION SYSTEM
Incident Date: 07/22/2019
Crash: No
Fire: No
Vehicle Identification Number: KNAGM4A78E5******
Summary

THERE WAS A RECALL ON THE KIA OPTIMAS FOR THE TOD BEARINGS IN THE ENGINE. I HAD THE RECALL DONE ON APRIL 8 2019. AS OF 7/22/19 THE SAME CODE P1326 AND SYMPTOMS ARW ARE HAPPENING AGAIN WHICH ARE CHECK ENGINE LIGHT BLINKING THE CAR IS IN LIMP MODE THE CAR WAS SMOKING AND IT CAN'T GO OVER A CERTAIN SPEED

07/11/2019
Components: ENGINE
Incident Date: 03/31/2019
Crash: No
Fire: No
Vehicle Identification Number: 5XXGN4A72EG******
Summary

TL* THE CONTACT OWNS A 2014 KIA OPTIMA. WHILE DRIVING 50 MPH, THE VEHICLE BEGAN TO STALL AND WOULD NOT ACCELERATE. THE CONTACT PULLED OVER AND RESTARTED THE VEHICLE. ONCE RESTARTED, THE VEHICLE OPERATED NORMALLY. THERE WERE NO WARNING INDICATORS ILLUMINATED. THE VEHICLE WAS TOWED TO AN INDEPENDENT MECHANIC WHO DIAGNOSED THAT THE ENGINE FAILED. THE CONTACT ATTEMPTED TO SPEAK WITH THE DEALER, BUT HAD COMMUNICATION ISSUES. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE VEHICLE WAS NOT REPAIRED. THE FAILURE MILEAGE WAS 65,000.

07/06/2019
Components: ENGINE
Incident Date: 07/06/2019
Crash: No
Fire: No
Vehicle Identification Number: 5XXGM4A75EG******
Summary

DRIVING TODAY ON INTERSTATE 20 IN SOUTH CAROLINA AT 70 MPH AND CAR JUST SUDDENLY CUT OFF. HAD TO WAIT 31/2 HOURS FOR TOW THROUGH KIA ROADSIDE ASSISTANCE IN 95 DEGREE WEATHER. CAR WILL NOT START, HAD BATTERY CHECKED BUT CAR WON'T DO ANYTHING, ALL DASH LIGHTS, HEADLIGHTS, RADIO ALL WILL COME ON BUT THE ENGINE WON'T TURN OVER TO CRANK.

07/03/2019
Components: UNKNOWN OR OTHER
Incident Date: 03/08/2019
Crash: No
Fire: No
Vehicle Identification Number: 5XXGR4A67EG******
Summary

WHEN GOING OVER 40 MPH AND MAKING A LEFT HAND TURN THE WHEELS LOCK UP AND THE CAR FEELS LIKE IT IS GOING TO FLIP OVER. YOU CANNOT TOUCH THE BRAKES OR THE GAS WHILE THIS IS HAPPENING AS IT CAUSES THE HAZARD TO HAPPEN MORE.

06/18/2019
Components: ENGINE
Incident Date: 08/18/2018
Crash: No
Fire: Yes
Vehicle Identification Number: 5XXGN4A73EG******
Summary

I PURCHASED MY KIA OPTIMA 2014 BRAND NEW OFF OF A DEALERSHIP LOT. A FEW YEARS LATER I WAS DRIVING TO CALIFORNIA AND MY ENGINE COMPLETELY WENT OUT, I CALLED THE 800 NUMBER FOR KIA THEY TOWED MY CAR BACK TO THE DEALERSHIP. KIA HAD FAILED TO INFORM ME THAT THERE WAS A CAMPAIGN FOR A RECALL FOR MY ENGINE HOWEVER THEY DID REPLACE THE ENGINE AT THE EXACT SAME DEALERSHIP I PURCHASED IT FROM. AS SOON AS THE ENGINE WAS REPLACED OUR STARTED TO SMELLING GASOLINE AROMA ALONG WITH LEAKING FROM UNDERNEATH MY CAR. I CALLED THE DEALERSHIP THEY TOLD ME THAT THAT WAS NORMAL AND THOSE THINGS WOULD SOON SUBSIDE. A FEW MONTHS LATER AS I WAS BACKING INTO MY GARAGE MY NEIGHBOR FRANTICALLY WAVE ME DOWN STATING THAT THERE WAS SMOKE AND FLAMES COMING FROM THE CAR I LOOKED OVER TO THE PASSENGER SIDE AND I DID SEE SMOKE AND I LOOKED OVER TO THE DRIVER SIDE AND I SAW A RED FIRE AND SMOKE I JUMPED OUT OF THE CAR. THE FIRE DEPARTMENT SOON CAME WITHIN 6 MINUTES MY CAR WAS HALFWAY IGNITED INTO FLAMES. HE HAS STATED THEY WOULD SEND OUT A FORENSIC FIRE INVESTIGATOR AND I SHOULD HIRE MY OWN FIRE INVESTIGATOR. I DID SO HE HAS YET TO DISCLOSE THEIR FINDING ON CAUSE OF FIRE. HOWEVER SHORTLY THEREAFTER MY FORENSIC FIRE INVESTIGATORS HIT ME OVER INFORMATION STATING THAT KIA FAILED TO REPLACE THE CLIP THAT WAS ABSOLUTELY MANDATORY FROM THE GAS TANK TO THE ENGINE. THIS POSES A BIG ISSUE FOR CONSUMERS CAN POTENTIALLY PUT THEIR LIVES IN DANGER. UNFORTUNATELY I'M A VICTIM OF THIS AND I FEEL KIA SHOULD BE OBLIGATED TO WRITE THEY'RE WRONG.

06/11/2019
Components: ENGINE
Incident Date: 06/11/2019
Crash: No
Fire: No
Vehicle Identification Number: 5XXGN4A75EG******
Summary

OUR CAR COMPLETELY SHUT DOWN WHILE DRIVING ON A BUSY HIGHWAY AT 55 MPH. IT RESTARTED BUT NOW FAST FORWARD TO A FEW DAYS AND IT HAS COMPLETELY SHUT DOWN AGAIN AND REQUIRES A TOW TO A DEALER. WE TRIED TO EXPLAIN LAST YEAR THAT THIS CAR WAS HAVING ENGINE TROUBLE THAT INCLUDED REVVING WITHOUT BEING ON GAS AND BOGGING DOWN. DEALER KEPT TELLING US THERE IS N O RELATION TO THE RECALL THAT WAS ISSUED. STRANGELY ENOUGH THE CAR JUST PASSED OUT OF WARRANTY BY 6000 MILES AND HERE WE ARE WITH NO CAR. KIA SHOULD BE FORCED TO RECALL EVERY 2014 OPTIMA. WE VERY NEARLY COULD HAVE BEEN KILLED AND THE DEALER IS NOT HELPFUL AT ALL. COLLUSION?

06/03/2019
Components: STRUCTURE
Incident Date: 06/02/2019
Crash: No
Fire: No
Vehicle Identification Number: 5XXGN4A76EG******
Summary

SHARK FIN ANTENNA SNAPS OFF, ONLY 4TINY SCREWS HOLD IT ON

06/01/2019
Components: ENGINE
Incident Date: 05/31/2019
Crash: No
Fire: No
Vehicle Identification Number: 5XXGN4A77EG******
Summary

I WAS DRIVING ON THE ROAD AND NOTICED MY CAR HESITATING TO GO OVER 20. LIKE IT WAS ABOUT TO CUT OFF MY CHECK ENGINE LIGHT KEPT BLINKING ON AND OFF. I TOOK IT UP TO AUTO ZONE NEAR ME AND A CODE READ MY ROD BEARING IS DEFECTIVE. I HEARD A LOUD KNOCKING NOISE, IT GOT LOUDER AS I DROVE THE CAR ON THE ROAD.

05/31/2019
Components: ENGINE
Incident Date: 05/28/2019
Crash: No
Fire: No
Vehicle Identification Number: 5XXGN4A78EG******
Summary

I TOOK MY VEHICLE TO HAVE THE 1803 SOFTWARE UPDATE DONE LESS THAN 2 WEEKS AGO. I WAS DRIVING BACK FROM VACATION GOING APPROX. 80 MPH THE CAR CUT OFF AND SEVERAL DASHBOARD LIGHTS CAME ON. I WAS IN THE FAR LEFT LANE, MY CAR WAS DECELERATING, I NEEDED TO MOVE ACROSS TWO LANES OF TRAFFIC TO GET TO THE SIDE OF THE ROAD! IT IS AN ABSOLUTE MIRACLE I WAS NOT HIT OR SOMETHING CATASTROPHIC HAPPENED. I HAVE CALLED THE DEALERSHIP WHERE I HAD THE SOFTWARE UPDATE DONE. HE WAS VERY TRANSPARENT AND EXPLAINED THE 1803 SOFTWARE UPDATE TO ME. IDEALLY THE CONCEPT IS TO SET THE COMPUTER SO THE ENGINE WILL SHUT DOWN TO AVOID PISTON OR OTHER PARTS TO GO THROUGH THE ENGINE. THE SOFTWARE UPDATE RAISES THE SENSITIVITY LEVEL TO DETECT AN ISSUE WITH THE ENGINE, NOT NECESSARILY TO CORRECT OR STOP IT FROM HAPPENING BUT WAS TOLD THE UPDATE IS DONE SO IT WILL NOT CAUSE A CATASTROPHIC SITUATION TO THE ENGINE! SERIOUSLY?!! IT DID CAUSE A CATASTROPHIC SITUATION, I WAS LUCKY TO NOT HAVE BEEN KILLED! MY CAR SITS 2 HOURS AWAY, 2 1/2 DAYS LATER AND NO ANSWERS. I CALLED TWICE, I HAVE BEEN TOLD I SHOULD HAVE SOME ANSWERS TODAY AROUND 2 PM. I ASKED HOW I WILL GET MY CAR, I WAS TOLD KIA DOES HAVE A "REUNITE" PROGRAM BUT SEEING AS IT IS W/IN THE SAME STATE IT MAY NOT BE APPROVED TO GET MY CAR DELIVERED! KIA IS JOKING, RIGHT? MY CAR (OBVIOUSLY) IS HAVING MAJOR ISSUES AND RESEARCHING ISSUES AND REPORTS ONLINE APPEAR TO POINT TO THE ENGINE. IS THERE A CLASS ACTION LAW SUIT GOING ON RIGHT NOW? I AM GOING TO LOOK INTO THIS AND PRETTY SURE I WON'T BE PURCHASING ANOTHER KIA EVER AND WILL BE TELLING NUMEROUS PEOPLE AND SOCIAL MEDIA OUTLETS ABOUT THIS HORRIFIC STORY THAT COULD HAVE ENDED TRAGICALLY FOR ME. P.S. WHEN I CONTACTED KIA FOR A TOW I WAS TOLD IT WOULD BE 90 MINUTES, I SAT IN 98 DEGREE HEAT ON SIDE OF ROAD FOR AN HOUR AND A HALF! THANKS KIA! IMPROVE YOUR CARS AND ALL FACETS OF CUSTOMER SERVICE.

05/29/2019
Components: ENGINE
Incident Date: 05/29/2019
Crash: No
Fire: No
Vehicle Identification Number: 5XXGN4A73EG******
Summary

AS I WAS DRIVING ON THE FREEWAY MY STARTED TO MAKE A WEIRD NOISE. AS I ACCELERATED TO GET OVER TO EVENTUALLY PULL OVER MY CAR STARTED MAKING A LOUD KNOCKING SOUND. AS I OPENED THE HOOD YOU COULD DEFINITELY TELL THE NOISE WAS COMING FROM THE ENGINE I LOOKED ONLINE AND THEIR WAS A RECALL FOR THE SAME EXACT ISSUE.

05/21/2019
Components: EXTERIOR LIGHTING
Incident Date: 01/02/2017
Crash: No
Fire: No
Vehicle Identification Number: 5XXGN4A73EG******
Summary

MAIN HEADLIGHTS HAVE BECOME 1/2 BIGHTNESS SINCE THE CAR WAS PURCHASED. HIGH BEAMS DONT THE ISSUE, HAVE REPLACED BULBS THREE TIME IN LAST TWO YEARS, DEALERSHIP STATES THEY CANNOT SEE THE ISSUE. BUT THE CHROME REFLECTORS INSIDE THE HEADLIGHTS HAS PEELED COMPLETELY OFF. THIS MAKE DRIVING AT NIGHT DANGEROUS BECAUSE I HAVE TO USE THE HIGH BEAMS ALL THE TIME. I HAVE THROUGHLY RESEARCHED THE INTERNET AND GOVERNMENT WEBSITES. THIS ISSUE STARTED ABOUT TWO YEARS AGO.

05/13/2019
Components: UNKNOWN OR OTHER
Incident Date: 05/13/2019
Crash: No
Fire: No
Vehicle Identification Number: 5XXGR4A65EG******
Summary

P0705 CHECK ENGINE LIGHT CAME ON. CAR WAS OCCASIONALLY GETTING STUCK IN PARK AND HAD TO BE STOPPED / STARTED TO GET OUT OF PARK. VERY DANGEROUS. TOOK CAR TO REPAIR SHOP AND THEY HAD TO REPLACE THE NEUTRAL SWITCH. THERE IS A RECALL NOTICE FOR THIS EXACT ISSUE FOR OTHER KIA OPTIMAS BUT NOT THIS CAR'S YEAR. I STRONGLY BELIEVE MY CAR SHOULD HAVE BEEN UNDER A RECALL NOTICE. I STILL HAVE THE DEFECTIVE PART IF NEEDED.

04/29/2019
Components: ENGINE
Incident Date: 04/26/2019
Crash: No
Fire: No
Vehicle Identification Number: 5XXGN4A7XEG******
Summary

I WAS ON INTERSTATE 95 WHEN MY CAR WOULD NOT ACCELERATE. I HAD TO GO ALL THE WAY OVER TO THE RIGHT LANE AS I WAS SLOWING DOWN TO GET OFF A EXIT TO SEE WHAT WAS WRONG WITH MY CAR. I TURNED IT OFF AND IT WOULD NOT TURN BACK ON. A WRECKER TOOK IT TO A BODY SHOP AND MY MOTOR SEIZED UP DUE TO BEARING WEAR. I WAS SO TERRIFIED AND HOPING I COULD GET OVER AND OFF THE EXIT SAFELY. I AM JUST SHY OF 90,000 MILES, BUT HAVE ONLY HAD IT SINCE AUGUST. I HAVE READ MANY REVIEWS AND POST ABOUT THE RECALL IN THE 2014 KIA OPTIMA MOTORS AND I HAD THE SAME ISSUES.

04/28/2019
Components: ELECTRICAL SYSTEM
Incident Date: 04/14/2019
Crash: No
Fire: No
Summary

BLUR TOOTH ICON HAS DISAPPEARED. NO LONGER ABLE TO DRIVE HANDS FREE WITH OUT AUX CABLE

04/26/2019
Components: STEERING,WHEELS
Incident Date: 04/22/2019
Crash: No
Fire: No
Vehicle Identification Number: 5XXGN4A75EG******
Summary

TL* THE CONTACT OWNS A 2014 KIA OPTIMA. WHILE DRIVING 70 MPH, THE STEERING WHEEL FELT LOOSE AND STARTED TO PULL TO THE LEFT. THE VEHICLE WAS TAKEN TO PEP BOYS WHERE IT WAS DIAGNOSED THAT AN ALIGNMENT WAS NEEDED. THE VEHICLE WAS NOT REPAIRED. THE DEALER AND MANUFACTURER WERE NOT NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 78,901.

04/24/2019
Components: ENGINE
Incident Date: 01/03/2019
Crash: No
Fire: No
Vehicle Identification Number: 5XXGM4A71EG******
Summary

I HAVE BEEN HAVING PROBLEMS WITH MY CADILLAC CONVERTIBLE ON MY CAR I HAVE GOTTEN IT REPLACED IN YEAR 8/2018 IT HAD BROKEN DOWN IN THE INSIDE OF MY MOTOR NOW IT'S 2/2019 AND IT HAS LOST POWER AGAIN AND MAKING THE SAME NOISE AS IF PINS ARE BEING THROWN AROUND IN MY MORTOR.I HAVE TOOK MY CAR BACK TO KIA TO TRY AND SOLVE THIS PROBLEM BUT THEY ARE TELLING ME I HAVE TO PAY 3000 DOLLARS BECAUSE AFTER THEY FIXED THE PART IT CAME OFF WARRANTY. I TOLD THE MAN IN THE SERVICE DEPARTMENT THAT THEY HAD DODGE TO FIX MY CAR AND NOW A COUPLE MONTHS LATER THE PROBLEM ACCRUE AGAIN AND KIA WELL NOT FIX IT BUT TELLING ME NOT TO DRIVE MY CAR THAT IM STILL PAYING A CAR NOTE FOR HMMMM. WHEN THIS PROBLEM HAPPENED I WAS TRAVEL NURSE DRIVING ON THE HIGHWAY WHICH I HAD TO COME OFF MY TRAVEL JOB BECAUSE I WAS SCARED MY CAR WAS GOING TO AHUT DOWN ON ME BECAUSE WILL ACT AS IF ITS GOING TO SHUT OFF ALL THE TIME.

04/24/2019
Components: VEHICLE SPEED CONTROL,ENGINE
Incident Date: 04/23/2019
Crash: No
Fire: No
Vehicle Identification Number: 5XXGN4A76EG******
Summary

AFTER BEGINNING TO ACCELERATE TO MAKE A LEFT TURN THROUGH AN INTERSECTION, THE ACCELERATION CUT OUT AND THE ENGINE BEGAN MAKING A GRINDING/ CRANKING NOISE. I ROLLED TO A STOP JUST PAST THE INTERSECTION (LUCKILY NO ONE HIT ME) AND HAD TO TURN THE CAR COMPLETELY OFF. IT RESET AND EVERYTHING BEGAN WORKING AGAIN AFTER RESTARTING IT.

04/23/2019
Components: EXTERIOR LIGHTING,SERVICE BRAKES
Incident Date: 04/23/2019
Crash: No
Fire: No
Vehicle Identification Number: 5XXGM4A72EG******
Summary

BRAKE REAR LIGHTS WENT OUT, CHANGED BRAKE SWITCH AND FUSE AND LIGHTS STILL NOT WORKING. ONLY HAVE 49800 MILES ON THE CAR. WAS ON HIGHWAY AND A MAN STOOED ME AND LET ME KNOW THEY ARE NOT WORKING

04/23/2019
Components: ENGINE
Incident Date: 04/20/2019
Crash: No
Fire: No
Vehicle Identification Number: 5XXGN4A72EG******
Summary

TAKATA RECALL. I HAVE 2014 KIA OPTIMA EX. THE VEHICLES ENGINE SHUTOFF WHILE I WAS DRIVING WITH MY 4 YEAR OLD SON IN THE CAR, THANKFULLY AT A SLOW SPEED IN A SHOPPING PLAZA PARKING LOT. THE DASH LIGHTS WORK, BUT THE ENGINE WILL NOT START. I HAD THE VEHICLE TOWED TO A SHOP WHO FOUND THE STARTER HAD BEEN FRIED AND REPLACED IT THINKING IT WOULD SOLVE THE PROBLEM, BUT THE NEW STARTER WAS FRIED AS WELL AND UPON FURTHER INVESTIGATION THEY REALIZED THE ENGINE HAS COMPLETELY SEIZED. KIA WHILE HAVING RECALLS FOR THE SAME ISSUE ON OTHER KIA OPTIMA VEHICLES WILL NOT REPLACE MY ENGINE, LEAVING ME WITH A FINANCIAL MESS. I HAVE NOT RECEIVED AN INVOICE FROM THE SHOP AS OF YET DUE TO THE VEHICLE NOT BEING DRIVABLE AND MY ATTEMPTS TO FIND A WAY TO FUND THE REPAIRS, BUT WILL RETAIN THE INVOICE ONCE RECEIVED.

03/28/2019
Components: ENGINE
Incident Date: 04/05/2016
Crash: No
Fire: No
Vehicle Identification Number: 5XXGM4A73EG******
Summary

TL* THE CONTACT OWNS A 2014 KIA OPTIMA. THE CONTACT HEARD AN EXTREMELY LOUD NOISE COMING FROM THE ENGINE COMPARTMENT. THE MANUFACTURER'S REMEDY FOR THE KNOCK SENSOR DETECTION TEST (CAMPAIGN NUMBER PI1803 - (KSDS)) FOR A SOFTWARE UPDATE FAILED TO PROVIDE A PERMANENT REPAIR. SHORTLY AFTER THE VEHICLE WAS REPAIRED PER NHTSA CAMPAIGN NUMBER: 17V224000 (ENGINE AND ENGINE COOLING) BY CAR PROS KIA GLENDALE (400 S BRAND BLVD, GLENDALE, CA 91204, (818) 745-1400), THE NOISE CONTINUED. THE ENGINE ASSEMBLY WAS REPLACED; HOWEVER, THE FAILURE CONTINUED. THE VEHICLE WAS TAKEN TO TWO OTHER DEALERS: KIA OF ALHAMBRA (1247 W MAIN ST, ALHAMBRA, CA 91801, (626) 478-1012) AND COVINA VALLEY KIA (626 S CITRUS AVE, COVINA, CA 91723, (626) 736-4275) FOR FURTHER DIAGNOSTIC TESTING. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURES AND PROVIDED A CASE NUMBER. THE APPROXIMATE FAILURE MILEAGE WAS 39,000.

03/25/2019
Components: STRUCTURE,UNKNOWN OR OTHER
Incident Date: 03/07/2019
Crash: No
Fire: No
Vehicle Identification Number: 5XXGN4A71EG******
Summary

'KIA PEARL WHITE PAINT RECALL' I HAVE HAD MY KIA OPTIMA FOR LESS THAN 2 YEARS. I AM FROM THE SOUTH AND I DROVE IT UP NORTH A FEW WEEKS AGO AND ICE AND SNOW GOT ON MY CAR AND MY PAINT HAS STARTED PEELING. IT'S $2,000 TO GET THE HOOD AND THE DRIVERS SIDE PANNEL FIXED AND ALL KIA TOLD ME IS THEIR PAINT WARRANTY ENDED IN 2016. I DID NOT EVEN OWN THE CAR AT THAT TIME. THIS IS CLEARLY AN ISSUE WITH THE WAY THEY PAINTED THE CAR. NO 2014 CAR SHOULD BE LOSING PAINT FROM DRIVING UP NORTH FOR A FEW DAYS. I ALSO CALLED KIA AND THEY STARTED A 'CASE' THEY TOLD ME TO SUBMIT A QUITE. I SUBMITTED THE NEXT DAY AND A FEW DAYS LATER THEY SAID THEY DECLINED MY REQUEST AND THEIR REASON WAS BECAUSE THE PAINT WARRANTY ENDED IN 2016. ALL PEARL WHITE PAINT CARS NEED TO GET THEIR CARS COMPLETELY REPLANTED. IF THIS IS NOT A COMMON CASE PLEASE GOOGLE THE PAINT ISSUES ON THIS CAR. THEY ARE EVERYWHERE. I WISH I WOULD HAVE KNOWN BEFORE BUYING THE CAR. (3 PHOTOS ATTACHED)

03/21/2019
Components: STRUCTURE,UNKNOWN OR OTHER
Incident Date: 03/19/2019
Crash: No
Fire: No
Vehicle Identification Number: 5XXGR4A63EG******
Summary

SUNROOF EXPLODED WHILE DRIVING. LOUD EXPLOSION SOUND WITHIN THE CABIN, GLASS SHARDS THEN BROKE AWAY FALLING INSIDE VEHICLE AND OUTWARD ON INTERSTATE.

03/12/2019
Components: STEERING,ELECTRONIC STABILITY CONTROL
Incident Date: 03/11/2019
Crash: No
Fire: No
Vehicle Identification Number: 5XXGM4A74EG******
Summary

TL* THE CONTACT OWNS A 2014 KIA OPTIMA. WHEN THE VEHICLE WAS ENGAGED IN REVERSE, IT BECAME DIFFICULT TO STEER. ALSO, THE ELECTRONIC STABILITY CONTROL AND ELECTRIC POWER STEERING WARNING INDICATORS ILLUMINATED. THE CONTACT MENTIONED THAT THE FAILURE OCCURRED TWICE. THE CONTACT CALLED HENDRICK KIA OF CONCORD (7550 HENDRICK AUTO PLAZA NW, CONCORD, NC 28027, (704) 467-8591) AND WAS INFORMED THAT THE VEHICLE COULD NOT BE DIAGNOSED UNTIL MARCH 18, 2019. THE VEHICLE WAS NOT TAKEN TO A DEALER OR INDEPENDENT MECHANIC FOR DIAGNOSTIC TESTING. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS 96,338.

03/08/2019
Components: ENGINE
Incident Date: 03/08/2019
Crash: No
Fire: No
Summary

MY CAR SHUT OFF COMING OFF OF THE HIGHWAY, I DON'T KNOW WHAT'S GOING ON THEY'RE SAYING MY CAR ISN'T UNDER RECALL THIS I'VE HAD MY CAR FOR ABOUT 2.5 YEARS AND MAINTENANCE HAS BEEN KEPT UP ALWAYS THIS IS COSTING ME MORE THAN MY CAR IS WORTH

03/07/2019
Components: ENGINE
Incident Date: 11/26/2018
Crash: No
Fire: No
Vehicle Identification Number: 5XXGM4A79EG******
Summary

TL* THE CONTACT LEASED A 2014 KIA OPTIMA. WHILE DRIVING, THE VEHICLE HESITATED AS IF IT WOULD STALL. THE CONTACT WOULD HAVE TO APPLY PRESSURE TO THE ACCELERATOR PEDAL TO PICK UP SPEED. IN ADDITION, THE OIL AND CHECK ENGINE INDICATORS FLASHED. THE CONTACT LATER RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 17V224000 (ENGINE AND ENGINE COOLING). THE DEALER WAS NOT CONTACTED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS NOT AVAILABLE.

03/06/2019
Components: STEERING
Incident Date: 03/05/2019
Crash: No
Fire: No
Vehicle Identification Number: 5XXGN4A73EG******
Summary

MY 2014 KIA OPTIMA IS MAKING THE SAME KLUNK NOISE AS MY PREVIOUS KIA OPTIMA 2012, BUT THE 2014 DOESN'T HAVE A RECALL ON THE SAME ISSUE AS MY PREVIOUS OPTIMA HAD. BUT IT'S THE SAME NOISE WHEN I TURN THE STEARING WHEEL.

03/02/2019
Components: ENGINE
Incident Date: 03/01/2019
Crash: No
Fire: No
Summary

MY CAR HAS BEEN PERFECTLY FINE FOR THE PAST TWO YEARS I HAVE HAD IT. UP UNTIL YESTERDAY MORNING ON MY WAY HOME FROM WORK I NOTICED MY CAR WAS STARTING TO RUN HOT ON MY WAY HOME.I BROUGHT IT TO THE NEAREST SHOP AND THEY CLEARED THAT IT WAS IN FACT MY MOTOR AFTER THEY CHECKED EVERYTHING AND NOW MY VEHICLE IS NOT DRIVABLE ... I ALWAYS KEEP UP WITH OIL CHANGES AND CONTINUOUS MAINTENANCE ON MY VEHICLE EVER SINCE I PURCHASED IT . THE MECHANIC ISN'T UNDERSTANDING WHAT HAPPEND AND IS ASSURING ME THAT THEY MAY BE A RECALL ON MY VEHICLE . SO NOW I AM HERE ..

02/25/2019
Components: ENGINE
Incident Date: 02/12/2019
Crash: No
Fire: No
Vehicle Identification Number: 5XXGN4A75EG******
Summary

I NOTICED MY 2014 KIA OPTIMA'S ENGINE KNOCKING A FEW MONTHS AGO. I ONLY NOTICED BECAUSE I WAS PARKED AND STEPPED OUT OF MY VEHICLE. I TOOK THE CAR TO KIA DEALERSHIP WHERE THEY TOLD ME THERE IS A RECALL ON THE ENGINE BEARINGS AND IT WOULD BE VERY DANGEROUS FOR ME TO CONTINUE TO DRIVE IT. THEY KEPT THE CAR A COUPLE OF DAYS, SAID THEY COULD NOT HEAR IT KNOCKING AND SENT THE CAR BACK TO ME. ON 2/12/19 I ONCE AGAIN WAS PARKED AND STEPPED OUT OF MY VEHICLE TO HEAR IT KNOCKING VERY LOUDLY. I TOOK OUT MY PHONE AND RECORDED THE NOISE, EMAILED KIA DEALERSHIP AND TOOK THE CAR IN THE NEXT DAY. THEY LISTENED TO THE VIDEO AND WAS ALARMED AT HOW LOUD AND BAD THE KNOCKING WAS. THEY KEPT THE CAR ABOUT 12 DAYS AND ARE NOW SAYING MY VIDEO IS NOT RELEVANT BECAUSE I DID NOT GET THE VIN # IN THE VIDEO AND THEY STILL CAN'T HEAR A KNOCKING SOUND. AT THIS POINT I'M WORRIED TO DRIVE THE CAR. I'M AFRAID THE ENGINE COULD LOCK UP WITHOUT WARNING, BUT I AM ALSO NOT IN A POSITION TO BUY A NEW CAR OR TRADE. IF THEY WOULD JUST REPLACE OR REPAIR THE ITEM RECALLED THAT WOULD BE GREAT, BUT KIA DOES NOT WANT TO HONOR THEIR RECALL FOR ME. THIS IS MY ONLY VEHICLE THAT MY KIDS AND I CAN USE FOR OUR COMMUTE TO SCHOOL AND WORK. I HAVE ATTACHED THE VIDEO I SENT TO THE KIA DEALERSHIP.

02/16/2019
Components: EXTERIOR LIGHTING
Incident Date: 07/21/2018
Crash: No
Fire: No
Summary

MY HEAD LIGHTS KEEPS GOING OUT DUE TO THE LOOSE SOCKET/ POCKET IT SETS IN. FRUSTRATING..I'VE ALREADY HAD LEFT SIDE REPLACED.. RIGHT SIDE NEEDS REPLACED..IT'S THE DIM LIGHTS ONLY..PLEASE INFORM ME IF THERE IS OR WAS A RECALL...YOU CAN TURN IT AND IT COMES IN BUT WHILE DRIVING 7 MILES IT GOES OUT

02/13/2019
Components: STEERING,ELECTRICAL SYSTEM,ENGINE
Incident Date: 02/03/2019
Crash: No
Fire: No
Vehicle Identification Number: KNAGN4AD9E5******
Summary

2014 KIA OPTIMA HYBRID COMPLETELY SHUT DOWN WHILE DECELERATING FOR A TRAFFIC LIGHT. THE CAR DISPLAYED A FAULT ON THE SCREEN AS A "POSSIBLE BATTERY MANAGEMENT SYSTEM FAILURE." WHEN THE CAR SHUT DOWN. HAD LOSS OF STEERING CONTROL (ELECTRICAL/OPTICAL STEERING). HAD TO SLOW TO STOP, PLACE TRANSMISSION SELECTOR IN PARK BEFORE THE CAR WOULD ALLOW RESTART. ENGINE WARNING LIGHT STAYED ON FOR 3 HOURS THEN EXTINGUISHED BY ITSELF. BMS WAS UPDATED AT COST TO CUSTOMER.

02/13/2019
Components: ENGINE
Incident Date: 01/27/2019
Crash: No
Fire: No
Vehicle Identification Number: 5XXGR4A65EG******
Summary

MY BOYFRIEND AND I TOOK A TRIP ON A SUNDAY AFTERNOON ABOUT 35 MINUTES FROM HOME. WE STOPPED JUST OFF THE HIGHWAY FOR LUNCH AND AS WE EXISTED THE PARKING LOT WE NOTICED A KNOCKING NOISE. WE CONTINUED DRIVING BUT THE KNOCKING WAS WORSENING. WE PULLED OFF THE HIGHWAY BECAUSE THE BEARINGS BEGAN TO MAKE A NOISE AND THE CAR SPUTTERED AS WE REACHED THE EXIT. WE BARELY MADE IT TO A GAS STATION WHERE WE PARKED THE CAR AND CALLED A TOW TRUCK. TWO DAYS LATER WE TRIED TO START THE CAR AND THE ENGINE HAS LOCKED UP. I'VE CONTACTED KIA SUPPORT AND THEY HAVE NOT RESPONDED, I'VE ALSO CONTACTED THE DEALERSHIP WITH THE SAME RESULT.

02/05/2019
Components: STRUCTURE
Incident Date: 01/01/2018
Crash: No
Fire: No
Vehicle Identification Number: 5XXGM4A73EG******
Summary

TL* THE CONTACT OWNS A 2014 KIA OPTIMA. WHILE DRIVING AT LOW SPEEDS AND AS SOON AS THE VEHICLE WAS STARTED, THE CONTACT HEARD AN ABNORMAL KNOCKING NOISE COMING FROM THE ENGINE. THE VEHICLE WAS TAKEN TO KIA OF ALHAMBRA (1247 W MAIN ST, ALHAMBRA, CA 91801, (626) 478-1012) WHERE THE CONTACT WAS INFORMED THAT THE NOISE WAS COMING FROM A LOOSE LICENSE PLATE IN THE FRONT OF THE VEHICLE. THE VEHICLE WAS NOT REPAIRED. THE VEHICLE WAS TAKEN TO ANOTHER UNKNOWN DEALER FOR A SECOND OPINION AND THE CONTACT WAS INFORMED THAT THERE WAS NO FAILURE. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS 52,000.

01/31/2019
Components: AIR BAGS
Incident Date: 12/13/2018
Crash: No
Fire: No
Vehicle Identification Number: 5XXGM4A74EG******
Summary

I'M HAVING A PROBLEM WITH MY AIRBAG LIGHT STAYING ON. MY VEHICLE HAS NOT BEEN IN A MAJOR ACCIDENT THAT CAUSED THE AIRBAG TO DEPLOY. I CALLED KIA TO REPAIR IT BECAUSE I'M STILL UNDER WARRANTY BUT THEY TOLD ME I WOULD BE RESPONSIBLE FOR GETTING THE PROBLEM REPAIRED. I THOUGHT IF IT HAD ANYTHING TO DO WITH AIRBAGS THAT WOULD BE THE RESPONSIBILITY OF THE THE COMPANY.

01/30/2019
Components: ENGINE
Incident Date: 10/10/2018
Crash: No
Fire: No
Vehicle Identification Number: 5XXGM4A73EG******
Summary

ON THE MORNING OF 10/10/18. MY DAUGHTER WAS DRIVING TO WORK ON A CLEAR, STRAIT, HIGHWAY ROAD AT ABOUT 45 MPH. SHE HEARD A NOISE THEN LOST ALL POWER TO THE CAR. SHE COASTED TO THE SIDE. IMMEDIATELY AFTER LOOSING POWER, THE WHEEL LOCKED ON HER. ON THE GROUND WAS TONS OF FLUIDS. A WRECKER WAS CALLED. I TOOK IT TO MY MECHANIC AND HIS WORDS WERE "THE BARRING WENT THROUGH THE MOTOR." I HAD TO FIND ANOTHER MOTOR TO PUT IN MY CAR. THE PICTURES WILL SHOW THE DAMAGE.

01/24/2019
Components: ENGINE
Incident Date: 01/23/2019
Crash: No
Fire: No
Vehicle Identification Number: 5XXGN4A7XEG******
Summary

THERE IS A RECALL ON OUR 2014 OPTIMA ON THE ENGINES. WE DID THE INITIAL RECALL CHECK WITH OUR DEALERSHIP TO SEE IF THERE WAS ANY DEBRIS IN OUR ENGINE; AS IT PASSED ACCORDING TO THEM. THEN DEC 2018 WE GOT AN OIL CHANGE AND OUR DEALERSHIP DID AN UPGRADE RECOMMENDED BY KIA...OUR ENGINE SHOWED FAILURE..CODED THE CODE THAT INDICATED A NEW ENGINE WAS REQUIRED. KIA FORCED OUR DEALERSHIP TO PUT A HARNESS ON THE SYSTEM. OUR ENGINE FAILED AGAIN JAN 23, 2019..STILL NO ENGINE. KIA IS NOT APPROVING A NEW ENGINE YET...STILL WORKING OUT THE ISSUES. CAR LOSES ALL POWER....IN STALE MODE

01/17/2019
Components: EXTERIOR LIGHTING
Incident Date: 01/15/2019
Crash: No
Fire: No
Vehicle Identification Number: 5XXGM4A7XEG******
Summary

MY TAILS LIGHTS GO OUT FOR NO RESULTS I WAS STOPPED BY ATL. POLICE GOT A TICKET

01/15/2019
Components: ENGINE
Incident Date: 06/06/2018
Crash: No
Fire: No
Vehicle Identification Number: 5XXGM4A77EG******
Summary

WHILE DRIVING THE KIA ON THE HIGHWAY AFTER GETTING REPAIRED FOR CRACKING THE TRANSMISSION DUE TO RUNNING OVER A MEDIAN THE CAR ENGINE SEIZED WHILE IN FULL MOTION ON THE HIGHWAY. GOING 65MPH ENGINE STOPPED AND CAR CAME TO A STOP AFTER DRIVING 5 MILES FROM THE SHOP. I CALLED THE ROADSIDE ASSISTANCE TO COME TOW THE CAR. THEY TOOK IT TO THE NEAREST KIA DEALERSHIP WHICH I HAD CALLED AND EXPLAINED I WAS ABOUT TO TAKE THE CAR INTO BE CHECKED OUT FOR THE RECALL NOTICE I HAD RECEIVED. THE SHOP HAD TOLD ME IT COULD HAVE BEEN THE TIMING CHAIN BUT WHEN I WAS ON THE PHONE WITH THE MAN IN THE KIA DEALERSHIP HE STATED THAT A PIECE OF CAME OFF IN THE OIL PAN AND WENT INTO THE ENGINE. WHEN I ASKED HIM IF THIS HAD SOMETHING TO DO WITH THE RECALL HE STATED NO. I DON'T KNOW I THINK IT HAD TO HAVE HAD SOMETHING TO DO WITH THE RECALL HOW ELSE WOULD THERE BE ANYTHING IN THE OIL PAN OR COME LOOSE IN THE ENGINE LIKE THAT. MY CAR HAS BEEN TOTALED OUT I NO LONGER HAVE A VEHICLE TO DRIVE. THERE'S NO WAY THAT RUNNING OVER A CURB COULD MAKE THE ENGINE COMPLETELY SEIZED UP. PLUS I HAD DRIVEN THE CAR A WEEK BEFORE, IT HAD DROVE JUST FINE, A LITTLE ROUGH HOWEVER WAS STILL LEAKING TRANSMISSION FLUID FOR THE NEW TRANSMISSION SO I SENT IT BACK TO THE SHOP. NOW THE SECOND TIME I GET IT FROM THE SHOP THAT'S WHEN IT BREAKS DOWN ON THE SIDE OF THE ROAD DO TO A SEIZING ENGINE. SURE MAKES ME QUESTION IT

01/14/2019
Components: ENGINE
Incident Date: 01/11/2019
Crash: No
Fire: No
Summary

TL* THE CONTACT OWNS A 2014 KIA OPTIMA. THE CONTACT STATED THAT THE ENGINE STALLED AND STOPPED WHILE THE VEHICLE WAS IN MOTION. THE CONTACT ALSO HEARD A LOUD RATTLING NOISE COMING FROM THE ENGINE. THE VEHICLE WAS TOWED TO RIVERSIDE KIA (8100 AUTO DR, RIVERSIDE, CA 92504, (951) 509-1000) WHERE IT WAS DIAGNOSED THAT THE ENGINE NEEDED TO BE REPLACED. THE ENGINE WAS REPAIRED PER AN UNKNOWN RECALL, BUT THE FAILURE RECURRED. THE CONTACT CALLED THE DEALER AND WAS STILL WAITING TO HEAR BACK. THE MANUFACTURER WAS NOT CONTACTED. THE VIN WAS UNKNOWN. THE FAILURE MILEAGE WAS 67,000.

01/04/2019
Components: ELECTRICAL SYSTEM,AIR BAGS,ENGINE
Incident Date: 01/04/2019
Crash: Yes
Fire: No
Vehicle Identification Number: 5XXGM4A73EG******
Summary

WHILE DRIVING THE CAR STALLED RESULTING IN A COLLISION WITH A TELEPHONE POLE. I HAD JUST MADE A TURN & THE CAR WENT DEAD. STEERING AND BRAKES LOCKED UP. NOW MY CAR IS COMPLETELY TOTALED NOT TO MENTION THE AIRBAGS NEVER DEPLOYED. MY FIANC WAS EJECTED FROM THE VEHICLE RESULTING IN A FRACTURED HIP.

12/23/2018
Components: ENGINE
Incident Date: 12/22/2018
Crash: No
Fire: No
Vehicle Identification Number: 5XXGM4A79EG******
Summary

WHILE ON THE HIGHWAY TRYING TO MAKE A PASS I SUDDENLY LOSS POWER. I WASN'T ABLE TO GET THE ENGINE RESTARTED ONCE I PULLED OVER. AFTER A PERIOD OF TIME ON THE SIDE OF THE I RESTARTED THE CAR AND WAS HEARING A CONSISTENT KNOCKING NOISE COMING FROM ME ENGINE. NEVER HAD ANY ISSUES OR ANYTHING WITH THE CAR.

12/20/2018
Components: ENGINE
Incident Date: 12/20/2018
Crash: No
Fire: No
Vehicle Identification Number: 5XXGN4A70EG******
Summary

I WAS DRIVING IN A 2014 KIA OPTIMA WITH AN ESTIMATE 55,400 MILE ON IT DOWN I-285 EAST WHEN ENGINE SUDDENLY LOST POWER. I NOTICE AN ODD CLICKING NOISE, CHECK ENGINE LIGHT CAME AND STAYED ON, AND RPM DROPPED. I SAFELY MERGED OVER IN 4 LINES OF TRAFFIC ON SHOULDER AND TURNED ENGINE OFF. THE CAR SPUTTERED WHEN I CRACKED IT ON THE SIDE OF THE ROAD, THE CAR SOUNDED TERRIBLE, EXTREMELY ROUGH IDLE AND ENGINE NOISE, THEN I IMMEDIATELY TURNED BACK OFF. I CALL ROADSIDE ASSIST AND HAD THE CAR TOWED TO THE NEAREST KIA DEALERSHIP. WAITING TO HEAR BACK FROM THE DEALERSHIP

11/15/2018
Components: ENGINE
Incident Date: 10/15/2018
Crash: No
Fire: Yes
Vehicle Identification Number: 5XXGN4A7XEG******
Summary

TL* THE CONTACT OWNS A 2014 KIA OPTIMA. WHILE THE VEHICLE WAS STATIONARY, SMOKE ASCENDED FROM THE HOOD. THERE WAS NO INDICATION OF THE VEHICLE OVERHEATING PRIOR TO THE FAILURE. THE CONTACT CALLED BOB UTTER KIA (2433 TEXOMA PKWY, SHERMAN, TX 75090, (903) 892-3555) AND SCHEDULED A DIAGNOSTIC APPOINTMENT. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOT CONTACTED. THE FAILURE MILEAGE WAS 36,000.

11/09/2018
Components: ENGINE
Incident Date: 11/06/2018
Crash: No
Fire: No
Vehicle Identification Number: KNAGM4AD2E5******
Summary

THIS IS THE SECOND TIME AROUND IM GETTIN HYBRID ENGINE ISSUES PLEASE TURN OFF ENGINE. FIRST TINE THIS HAPPEN 6MNTHS AGO I GOT THE RUN AROUND FOR ALMTS 3WKS FINALLY FIX NOW IM HAVING THE SAME ISSUE AGAIN. I SHOULD NOT BE GETTING THE RUN AROUND FIGURING OUT IF THIS IS COVERED... CAR SHUTTING OFF

11/08/2018
Components: STRUCTURE
Incident Date: 11/07/2018
Crash: No
Fire: No
Vehicle Identification Number: 5XXGN4A71EG******
Summary

MY ANTENNA SHARK COVER CAME OFF DURING WASHING IT IS A PROBLEM WITH THIS SHARK COVER. THE OWNER OF THE CAR WASH TOLD ME THIS AND SO DID THE COLLISION CENTER AT THE REPAIR PLACE. IT IS GOING TO COST ALMOST 400.00 TO REPAIR THIS AND I THINK KIA SHOULD HAVE A RECALL ON THESE DUE TO THE FACT THAT THE SCREWS HOLDING THE SHARK ON IS BREAKING OFF. THE CONSUMER SHOULD NOT HAVE TO PAY FOR THIS.I SAW 2 OTHERS WHILE I WAS AT THE REPAIR PLACE.I DO HAVE A REPORT FROM THE CAR WASH AND THE OTHER SAYS THE VIDEO SHOWS THAT HER EMPLOYEES DID NOT TOUCH OR HIT THE SHARK.

11/02/2018
Components: ELECTRICAL SYSTEM,ENGINE
Incident Date: 11/01/2018
Crash: No
Fire: No
Vehicle Identification Number: 5XXGM4A75EG******
Summary

KIA OPTIMA RECALL I WAS DRIVING ON THE FREEWAY AND ALL OF A SUDDEN MY ENGINE TURN OFF AND EVERYTHING ELSE WAS ON I GOT OFF THE FREEWAY AND PARK AT A HOTEL TRY TO TURN THE CAR ON AGAIN AND IT WOULDN'T TURN ON AGAIN I NOTICED THAT IT WAS SMOKING FROM THE HOOD OF MY CAR. CAN YOU PLEASE HELP ME OUT

11/02/2018
Components: ENGINE,FUEL/PROPULSION SYSTEM
Incident Date: 11/02/2018
Crash: No
Fire: No
Vehicle Identification Number: 5XXGM4A74EG******
Summary

MY CAR (2014 KIA OPTIMA) STARTED HAVING A FAINT GAS SMELL ABOUT TWO DAYS AGO, I THOUGHT THE GAS SMELL WAS BECAUSE I HAD GOTTEN GAS AND SOME WAS ON MY SHOE. I FOUND OUT TODAY THAT MY DIRECT INJECTION FUEL PUMP ON THE ENGINE IS THE PROBLEM. THE GUY AT THE SHOP SAID THE CAR COULD HAVE BLOWN UP AT ANYTIME, AND THAT I WAS BLESSED. I CALLED THE KIA DEALERSHIP BECAUSE THE ENGINE LOCKED UP ON ME IN SEPTEMBER OF 2017. THE DEALERSHIP TOLD ME THEY REPLACED A PART, BUT IS NOW TELLING ME THEY REPLACED THE ENTIRE ENGINE. THE PROBLEM THAT THE CAR IS HAVING NOW IS NOT UNDER A RECALL. I DON'T FEEL SAFE IN MY CAR BECAUSE THIS IS THE SECOND TIME SOMETHING TRAGIC COULD HAVE HAPPENED DUE TO SOMETHING THAT WAS NOT MY FAULT. I AM SENDING THIS TO WARN OTHER KIA DRIVERS TO BE CAREFUL.

10/31/2018
Components: ENGINE
Incident Date: 08/18/2018
Crash: No
Fire: Yes
Vehicle Identification Number: 5XXGN4A73EG******
Summary

TL* THE CONTACT OWNS A 2014 KIA OPTIMA. THE CONTACT STATED THAT WHILE REVERSING AT 5 MPH, SMOKE WAS SEEN COMING FROM UNDER THE HOOD. AS A RESULT THE VEHICLE CAUGHT ON FIRE. THE LOCAL FIRE DEPARTMENT WAS CALLED AND EXTINGUISHED THE FIRE. A FIRE DEPARTMENT REPORT WAS FILED. THE CONTACT SUSTAINED SCRAPS AND BRUISES FROM ESCAPING THE VEHICLE. THE VEHICLE WAS TOWED TO JIM MARSH KIA (8555 W CENTENNIAL PKWY, LAS VEGAS, NV 89149 (702) 946-1000) BUT A CAUSE OF THE FIRE WAS NOT PROVIDED TO THE CONTACT. THE CONTACT MENTIONED THAT THE VEHICLE WAS REPAIRED UNDER NHTSA CAMPAIGN NUMBER: 17V224000 (ENGINE AND ENGINE COOLING) AT THE SAME DEALER BEFORE THE FAILURE OCCURRED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS 89,000.

10/23/2018
Components: POWER TRAIN,ELECTRICAL SYSTEM
Incident Date: 10/01/2017
Crash: No
Fire: No
Vehicle Identification Number: 5XXGR4A65EG******
Summary

TL* THE CONTACT OWNS A 2014 KIA OPTIMA. ON SEVERAL OCCASIONS, WHEN ATTEMPTING TO START THE VEHICLE BY PRESSING THE START PUSH BUTTON, THE VEHICLE WOULD NOT IMMEDIATELY START. OCCASIONALLY, THE CONTACT WOULD HAVE TO JIGGLE THE TRANSMISSION SHIFTER TO GET THE VEHICLE TO START. THE VEHICLE WAS TAKEN TO THE LOCAL DEALER (MATHEWS KIA, 595 EAST MAIN ST, CARTERSVILLE, GA) TO BE DIAGNOSED, BUT THE FAILURE COULD NOT BE DUPLICATED. THE FAILURE WAS NOT REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE AND DID NOT ASSIST. THE FAILURE MILEAGE WAS 25,000. *DT UPDATED 11/29/18*JB *JB

10/09/2018
Components: ENGINE
Incident Date: 09/16/2018
Crash: No
Fire: Yes
Vehicle Identification Number: KNAGM4A76E5******
Summary

FIRE! MY 2014 KIA OPTIMA CAUGHT FIRE WHILE I WAS DRIVING IT ON THE HIGHWAY. FIRST, I COULD SMELL SOMETHING BURNING. THEN, SMOKE QUICKLY FILLED MY CABIN. I PULLED OVER LOST STEERING AND BRAKES, PUT CAR IN PARK. GOT OUT LOOK BEHIND ME. SEE SPARKS ON GROUND. GET IN CALL 911 AND WITH IN SECONDS MY CAR SNAP, CRACKLED, AND POPPED AND FLAMES ENGULFED MY VEHICLE. I GRABBED MY PURSE AND RAN. I HAD TO WATCH MY CAR BURN. I AM VERY THANKFUL I MADE IT OUT.

10/04/2018
Components: VISIBILITY
Incident Date: 10/03/2018
Crash: No
Fire: No
Vehicle Identification Number: 5XXGN4A70EG******
Summary

TL* THE CONTACT OWNS A 2014 KIA OPTIMA. WHILE DRIVING APPROXIMATELY 55 MPH, THE SUN ROOF EXPLODED AND GLASS SHATTERED INSIDE AND OUTSIDE THE VEHICLE. THERE WAS NO WARNING INDICATOR ILLUMINATED. THERE WERE NO INJURIES. THE CONTACT CALLED GOSSETT KIA AT 901-328-8177 (LOCATED AT 1900 COVINGTON PIKE, MEMPHIS, TN 38128) AND WAS INFORMED THAT NOTHING COULD BE DONE AND THERE WAS NO RECALL. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE, FILED A REPORT, AND STATED THAT THEY WOULD FOLLOW-UP WITH THE CONTACT. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE VEHICLE WAS DRIVEN TO THE CONTACT'S RESIDENCE. THE FAILURE MILEAGE WAS APPROXIMATELY 46,000.

10/02/2018
Components: ENGINE
Incident Date: 10/01/2018
Crash: No
Fire: Yes
Vehicle Identification Number: 5XXGN4A77EG******
Summary

TL* THE CONTACT OWNED A 2014 KIA OPTIMA. WHILE DRIVING 20 MPH, THE VEHICLE STALLED AND COMPLETELY SHUT OFF. ALL THE INSTRUMENT PANEL INDICATORS ILLUMINATED AND THERE WAS A STRONG ODOR OF SMOKE INSIDE THE VEHICLE. THE CONTACT OPENED THE HOOD AND NOTICED FLAMES. THE FIRE DEPARTMENT EXTINGUISHED THE FIRE. THE CONTACT WAS UNSURE IF POLICE OR FIRE REPORTS WERE FILED. THE VEHICLE WAS TOWED TO BAILEYS WRECKER SERVICE TOW LOT WHERE THE CONTACT WAS INFORMED THAT THE VEHICLE WAS A COMPLETE LOSS. THE VEHICLE WAS NOT TAKEN TO A DEALER OR INDEPENDENT MECHANIC FOR DIAGNOSTIC TESTING. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS 91,000.

09/27/2018
Components: ELECTRICAL SYSTEM,ENGINE
Incident Date: 12/18/2014
Crash: No
Fire: No
Vehicle Identification Number: 5XXGM4A71EG******
Summary

BOUGHT APRIL/MAY 2014, BY DECEMBER 2014 THE ENGINE NEEDED REPLACED. ELECTRICAL: BUTTONS DON'T WORK FOR PROPER FUNCTIONS (VOLUME UP WILL TURN VOLUME DOWN, CRUISE CONTROL BUTTON WAS A COMPLETELY DIFFERENT ONE ON THE STEERING WHEEL THEN IT'S SUPPOSED TOO & AC STOPPED WORKING) WHILE IN MOTION OR STOPPED BUT WHEN CAR IS TURNED OFF THAN BACK ON IT RESETS TO NORMAL.

09/11/2018
Components: ENGINE
Incident Date: 06/02/2018
Crash: No
Fire: No
Vehicle Identification Number: 5XXGM4A74EG******
Summary

WHEN I TURN THE KEY IN THE BATTERY STARTS BUT THE ENGINE DOES NOT. I LEARNED THAT THE WAY TO TURN IT ON WHEN IT DOES THIS SITUATION I HAVE TO PRESS THE BREAK AND THEN MOVE THE SHIFT CHANGER AND WHILE PRESSING ON THE GAS I TRY TURNING THE STARTER AND THE ENGINE THEN STARTS.

08/28/2018
Components: ELECTRICAL SYSTEM
Incident Date: 08/04/2018
Crash: No
Fire: No
Vehicle Identification Number: 5XXGN4A75EG******
Summary

A COUPLE OF MONTHS BACK, THE REAR, RIGHT SIDE DOOR WOULDN'T OPEN OR CLOSE PROPERLY. I ALSO NOTICED, BEFORE THE DOOR ISSUE, THAT THE CAR SEEMED SLUGGISH GOING UPHILL, AND IT SEEMED LIKE I WAS GOING THROUGH GAS, A LOT QUICKER. A FEW WEEKS AGO, WHILE PARKED, MY CAR BATTERY HAD DIED. I HAD NO WARNING, AND WAS 4 HOURS FROM HOME. LUCKILY IT WAS ABLE TO BE JUMP STARTED. NOW, WHEN I TRY TO START THE CAR, IT WON'T START. I HAVE TO PUT IT IN DRIVE, THEN BACK IN PARK, BEFORE IT WILL START. NOW WHEN I START THE CAR, MY GAS GUAGE DROPS TO BELOW, WHAT I HAD WHEN I PARKED. OVER THE NEXT FEW DAYS, IT WILL MAKE ITS WAY TO NORMAL.

08/22/2018
Components: ENGINE
Incident Date: 06/30/2018
Crash: Yes
Fire: No
Vehicle Identification Number: 5XXGM4A7XEG******
Summary

CAR STALLED ON ME AS I WAS DRIVING. NOW MAKES CYCLIC NOISE WHEN I DRIVE. I DON'T DRIVE IT AT ALL HAD MECHANIC CHECK IT AND HE SAID I NEED A NEW ENGINE.

08/12/2018
Components: STEERING,VEHICLE SPEED CONTROL,UNKNOWN OR OTHER
Incident Date: 08/16/2017
Crash: No
Fire: No
Vehicle Identification Number: 5XXGM4A75EG******
Summary

TAKATA RECALL'. WHEN DRIVING 70 MILES THE CAR GETS UNCONTROLLABLE AT TIMES SO YOU HAVE TO LOWER YOUR SPEED , WHEN PARKED AN I PUT MY FOOT ON BRAKE THERE'S A TICKING NOISE AN YOU CAN FEEL PRESSURE . THE ENGINE HAS BEEN TICKING A LOT MORE AM HESITANT I KNOW A LOT OF COMPLAINTS HAS BEEN MADE ON THE STEERING AN IT'S GETTING OUT OF HAND ! THE CAR IS NOT SAFE ON THE HIGHWAY COULD RESULT IN CRASH

07/30/2018
Components: VISIBILITY
Incident Date: 07/30/2016
Crash: No
Fire: No
Summary

TL* THE CONTACT OWNS A 2014 KIA OPTIMA. WHILE DRIVING HIGH SPEEDS, THE SUN ROOF SHATTERED. THERE WERE NO INJURIES. THE VEHICLE WAS TAKEN TO A & B AUTO SALES (100 MARSHALL ST N, BENWOOD, WV 26031, (304) 233-1480) AND THE CONTACT WAS INFORMED TO CALL THE INSURANCE COMPANY. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 26,000. THE VIN WAS NOT AVAILABLE.

07/29/2018
Components: ENGINE
Incident Date: 01/02/2014
Crash: No
Fire: No
Vehicle Identification Number: 5XXGMA471EG******
Summary

I HAVE NOT RECEIVED ANY INFORMATION REGARDING THE RECALL NOTICE ON THE ENGINE OF MY VEHICLE.

07/27/2018
Components: ENGINE
Incident Date: 05/19/2018
Crash: No
Fire: No
Vehicle Identification Number: 5XXGR4A69EG******
Summary

S A SINGLE, FULL-TIME WORKING MOTHER TO TWO YOUNG CHILDREN, I WAS UNABLE TO SCHEDULE AN APPOINTMENT IN TIME TO BRING MY 2014 KIA OPTIMA SXL TURBO IN FOR THE ENGINE RECALL TEST; MY CAR'S ENGINE DECIDED TO CROAK ON ME FORTUNATELY A BLOCK FROM MY HOME. MY CAR WAS TOWED IN TO THE LOCAL KIA ON MAY 19, 2018. AS OF PRESENT DAY, I AM STILL WITHOUT AN ENGINE AND HAVE BEEN GIVEN A DIFFERENT ETA ON THE ENGINE EVERY TIME I CONTACT KIA. I HAVE RECENTLY BEEN IN TOUCH WITH A MEMBER OF THE ESCALATION TEAM (AS HIGH UP AS I CAN GO). AS OF TODAY, SHE HAS CHANGED MY ETA TO THE LAST WEEK OF AUGUST WHEN I WAS TOLD IT WOULD BE THE LAST WEEK OF JULY. I AM MEDICALLY DIAGNOSED WITH CHRONIC MIGRAINES AND EXTREME PHOTOPHOBIA AND HAVE A VALID AND LEGAL TINT PRESCRIPTION FOR MY VEHICLE IN THE STATE OF MISSISSIPPI. MY PRESCRIPTION ALLOWS ME TO WARRANT WINDOW TINT THAT IS OTHERWISE ILLEGAL WITHOUT A PRESCRIPTION DUE TO MY CONDITION. I HAVE STRESSED THIS MEDICAL ISSUE TO KIA EVERY TIME I CALL BUT THAT DOES NOT HELP SPEED UP THE PROCESS OF GETTING AN ENGINE HERE. MY MEDICATION (IMITREX AKA SUMATRIPTAN) CANNOT BE SAFELY TAKEN MORE THAN JUST A FEW TIMES PER WEEK BUT I HAVE KEPT A MIGRAINE AT LEAST 4 DAYS OF EACH WEEK SINCE I HAVE BEEN WITHOUT MY CAR DUE TO DRIVING IN A VEHICLE OTHER THAN MY OWN. MOST WOULD SPECULATE THAT WEARING SUNGLASSES WOULD BE A FIX ALL TO THIS PROBLEM; IT IS NOT. I AM NOW AFRAID THAT AT ANY GIVEN TIME WHILE DRIVING THIS LOANER VEHICLE, I WILL GET A SUDDEN MIGRAINE AND END UP HAVING AN ACCIDENT AND HARMING MYSELF, MY TODDLER, MY FOURTH GADER, OR OTHERS. WHAT UPSETS ME MOST IS KNOWING THAT KIA/HYUNDAI PUMPS OUT BRAND NEW VEHICLES DAILY WITHOUT KNOWN ENGINE PROBLEMS BUT THEY CANNOT PRODUCE ENGINES FOR MYSELF AND OTHERS WHO ARE ANXIOUSLY AWAITING THE RETURN OF OUR PERSONAL VEHICLES. PLEASE HELP.

07/25/2018
Components: STRUCTURE,UNKNOWN OR OTHER,ENGINE
Incident Date: 07/20/2018
Crash: No
Fire: Yes
Vehicle Identification Number: 5XXGR4A62EG******
Summary

I WAS HEADING NORTH BOUND, CRUISE CONTROL SET AT 55 WHEN MY 2014 KIA OPTIMA THERA II MOTOR STARTED MAKING A GRINDING SOUNDS, LOST COMPLETE POWER AND STALLED OUT. CAR WOULD NOT TURN ON ANYMORE, A TEXAS STATE TROOPER AND SMALL TOWN COP HELPED ME PUSHED THE CAR INTO A PARKING LOT AFTER ABOUT AN HOUR, THE CAR STARTED SMOKING AND CAUGHT FIRE FROM THE ENGINE BAY. LUCKILY NO ONE GOT HURT BUT THE CAR IS A TOTAL LOSE AND I HAVE A FEELING KIA IS GOING TO GIVE ME THE RUNAROUND. THE THETA II DOES HAVE AN OPEN RECALL. THE MOTOR WAS CHECKED TWICE AND PASSED BOTH TIMES.

07/17/2018
Components: ELECTRICAL SYSTEM
Incident Date: 07/16/2018
Crash: No
Fire: No
Vehicle Identification Number: 5XXGN4A79EG******
Summary

THE PUSH TO START BUTTONS ON KIA OPTIMA'S ARE NOT TURNING ON THE CARS ENGINES. I HAVE SEEN THIS COMPLAINT ALL OVER THE INTERNET AND IT SEEMS TO BE A VERY COMMON ISSUE AMONG KIA OPTIMA OWNERS. THE CAR WILL BE TURNED OFF AND PARKED, YOU WILL GO TO PUSH THE BRAKE AND START THE CAR AND YOU WILL GET NOTHING FROM THE ENGINE. THE LIGHTS AND RADIO WILL WORK BUT THE ENGINE WILL NOT TURN ON. PEOPLE HAVE REPORTED "HACKS" TO FIX THE ISSUE SUCH AS WAITING IT OUT OR A CLEVER ONE IS TO PUT YOUR FOOT ON THE BRAKE MOVE THE GEAR SHIFTER TO DRIVE AND BACK TO PARK 2 TIMES AND THEN PUSH THE START BUTTON AND THE CAR HOPEFULLY WILL START. IT SEEMS THE PROBLEM PROGRESSIVELY GETS WORSE OVER TIME. I WAS IN THE WAITING IT OUT STAGE NOW I AM IN THE GEAR SHIFTING STAGE. ALL JOKES ASIDE THIS IS A SERIOUS ISSUE FOR A CAR THAT HAS ONLY BEEN ON THE MARKET FOR 4 YEARS. SIMPLY GOOGLE "KIA OPTIMA WON'T START," TO SEE MORE PEOPLE WITH THE SAME EXACT ISSUE AS MYSELF.

07/04/2018
Components: ENGINE
Incident Date: 03/10/2017
Crash: No
Fire: No
Vehicle Identification Number: 5XXGM4A70EG******
Summary

RECEIVED PAPER THAT I HAD ENGINE RECALL FOR METAL SHADINGS AND SEIZESING ENGINE TOOK CAR TO DOWN TOWN KIA DEALER AND TOLD THEM I HAD SEEN PIECES OF METAL SHADING ON MY OIL AND THEY SAID NO IT'S FINE ....2 MONTHS LATER MY ENGINE SEIZED ON ME NOW THEY DONT WANNA DO ANYTHING BECAUSE I PASSED OVER 100,000 MILES

07/02/2018
Components: ENGINE
Incident Date: 06/01/2018
Crash: No
Fire: No
Vehicle Identification Number: 5XXGM4A77EG******
Summary

TL* THE CONTACT OWNS A 2014 KIA OPTIMA. WHILE DRIVING AT LOW SPEEDS, THE VEHICLE STALLED AND THE ENGINE INDICATOR ILLUMINATED. ALSO, WHEN THE VEHICLE WAS STARTED, THE ENGINE WOULD TURN OFF. TO PREVENT THIS, THE CONTACT HAD TO DEPRESS THE ACCELERATOR AND BRAKE PEDALS AT THE SAME TIME. THE VEHICLE WAS NOT TAKEN TO A DEALER OR AN INDEPENDENT MECHANIC FOR DIAGNOSTIC TESTING OR REPAIRS. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 93,863.

07/02/2018
Components: ENGINE
Incident Date: 06/01/2018
Crash: No
Fire: No
Vehicle Identification Number: KNAGM4A78E5******
Summary

TL* THE CONTACT OWNS A 2014 KIA OPTIMA. WHILE DRIVING VARIOUS SPEEDS, THE CONTACT HEARD AN ABNORMAL NOISE COMING FROM THE ENGINE. THE VEHICLE LOST POWER AND STALLED WITHOUT WARNING. THE VEHICLE WAS ABLE TO COAST TO THE SIDE OF THE ROAD. THE CONTACT ATTEMPTED TO RESTART THE VEHICLE, BUT WAS UNSUCCESSFUL. THE VEHICLE WAS TOWED TO THE CONTACT'S RESIDENCE. THE VEHICLE WAS LATER TAKEN TO AN INDEPENDENT MECHANIC WHERE IT WAS DIAGNOSED THAT THE ENGINE FAILED AND NEEDED TO BE REPLACED. THE VEHICLE WAS TAKEN TO HORNE KIA (1465 E MOTORPLEX LOOP, GILBERT, AZ 85297, (480) 725-5220), BUT WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE AND OPENED CASE NUMBER: 12749792. THE APPROXIMATE FAILURE MILEAGE WAS 140,000.

07/01/2018
Components: ENGINE
Incident Date: 06/28/2017
Crash: No
Fire: No
Vehicle Identification Number: KNAGM4A73E5******
Summary

ENGINE SEIZED

06/20/2018
Components: STEERING,ELECTRONIC STABILITY CONTROL
Incident Date: 05/26/2017
Crash: No
Fire: No
Vehicle Identification Number: 5XXGM4A75EG******
Summary

DRIVING ON THE INTERSTATE IT PULLS EXTREMELY BAD ALMOST CAN'T CONTROL IT , ESPECIALLY IF THERE'S ANY WIND BLOWING . VERY HARD TO DRIVE IT FOR A LONG TIME ON THE INTERSTATE

06/18/2018
Components: UNKNOWN OR OTHER
Incident Date: 05/28/2018
Crash: No
Fire: Yes
Vehicle Identification Number: 5XXGR4A7XEG******
Summary

I PARKED MY KIA OPTIMA AT 7 PM. AT MIDNIGHT I WAS WOKEN UP TO FIRE TRUCKS OUTSIDE OF MY APARTMENT. MY CAR WAS FULLY ENGULFED IN FLAMES. THE FIRE INSPECTOR REPORTED NO FOWL PLAY BUT COULD NOT DETERMINE HOW IT HAPPENED. SIMPLY NOT ENOUGH EVIDENCE LEFT. HAD 62K MILES AND WAS FREQUENT WITH OIL CHANGES. NO LIGHTS ON DASH.

06/04/2018
Components: ELECTRICAL SYSTEM,ENGINE
Incident Date: 03/10/2018
Crash: No
Fire: No
Vehicle Identification Number: KNAGM4A71E5******
Summary

WHILE DRIVING ABOUT 70 MPH MY CAR HAS RANDOMLY STOPPED AND CUT OFF.. AFTER SITTING THERE I WAS ABLE TO RESTART. HOWEVER I WAS BARELY ABLE TO GET OUT OF THE WAY OF OTHER CARS.

05/25/2018
Components: ENGINE
Incident Date: 05/24/2018
Crash: No
Fire: Yes
Vehicle Identification Number: 5XXGN4A73EG******
Summary

TL* THE CONTACT OWNED A 2014 KIA OPTIMA. WHILE DRIVING AT AN UNKNOWN HIGH SPEED, THE VEHICLE STALLED WITHOUT WARNING. THE CONTACT COASTED THE VEHICLE TO THE SIDE OF THE ROAD AND TURNED OFF THE VEHICLE. AFTER RESTARTING THE VEHICLE, ALL THE WARNING INDICATORS ILLUMINATED. THE CONTACT THEN NOTICED FIRE AND SPARKS UNDER THE HOOD. THE FIRE DEPARTMENT WAS CONTACTED AND EXTINGUISHED THE FIRE, BUT WAS UNABLE TO PROVIDE THE CAUSE OF THE FIRE. THE VEHICLE WAS DESTROYED AND TOWED TO A TOW YARD. THERE WERE NO INJURIES AND A POLICE REPORT WAS NOT FILED. THE DEALER AND THE MANUFACTURER WERE NOT NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS APPROXIMATELY 130,000.

05/09/2018
Components: POWER TRAIN,VEHICLE SPEED CONTROL,ENGINE
Incident Date: 05/09/2018
Crash: No
Fire: No
Vehicle Identification Number: JS3TY92V754******
Summary

AS I WAS DRIVING THE CAR IT WONT SHIFT AND SOUNDS FORCED. THE ENGINE STARTED MAKING A RATTLE SOUND AND I WAS VERY CONCERNED! THE CAR STOPPED IN FULL SPEED AND I WAS SCARED FOR ME LIFE AND MY SONS. HAD A CAR BEEN BEHIND US OR IN THE INTERSECTION IT COULD HAVE BEEN BAD! IT TURNED BACK ON AFTER PUTTING THE CAR IN N AND PRESSING THE START BUTTON. BUT THE CAR CONTINUES TO SOUND AND FEEL AS THOUGH ITS BEING FORCED TO RUN.

04/23/2018
Components: UNKNOWN OR OTHER,ENGINE
Incident Date: 04/22/2018
Crash: No
Fire: No
Vehicle Identification Number: 5XXGN4A79EG******
Summary

KIA ENGINE RECALL ENGINE KNOCKING SOUND FOLLOWED BY FULL LOSS OF POWER ON THE HIGHWAY ( IN MOTION) AND ALL DASHBOARD LIGHTS LIT . WITH MAINLY ENGINE AND OIL LIGHTS LIT FIRST. I COASTED TO A PARKING LOT OFF THE EXIT I WAS ON AND THE ENGINE STARTED SMOKING ONCE IN PARK . THE CABIN AND ENGINE SMELLED OF BURNING. ALL OF MY NEWLY CHANGED OIL WAS BURNT UP AS WELL. CAR WOULD NOT TURN OVER WHEN I PUSHED THE START BUTTON. CAR MAINTENANCE IS KEPT UP TO DATE . A FEW MONTHS PRIOR MY ENGINE MALFUNCTION LIGHT KEPT COMING ON AND I HAD IT LOOKED AT TURNER KIA DURING AN OIL CHANGE ON 4/3/17 AND THEY STATED THEY DIDN'T KNOW WHAT THE ISSUE WAS AND CONTINUED TO ALLOW ME TO DRIVE THE VEHICLE. THE ENGINE MALFUNCTION WOULD COME ON TIME TO TIME SINCE THAT DATE.

04/10/2018
Components: ENGINE
Incident Date: 03/03/2018
Crash: No
Fire: No
Vehicle Identification Number: 5XXGNUA76EG******
Summary

1) 59,000 MILES ENGINE HAS DEVELOPED ROUGH IDLE WHEN STATIONARY. IDLE IS WORSE UNDER LOAD CONDITIONS. RPM FLUCTUATES BETWEEN 500-550 WHEN IN DRIVE. IDLE AT 600 WHEN IN PARK. MOMENTARY LOSS OF POWER WHEN ACCELERATING. THERE IS A NHTSA RECALL ON THE 2.4 GDI ENGINE. KIA DEALERS CLAIM THE ENGINE IS NORMAL. WHAT ARE THE SYMPTOMS WHEN THE ENGINE IS STARTING TO FAIL. 2) INTERMITTENT ENGINE WON'T START. ELECTRONICS ACTIVATE, BUT ENGINE DOES NOT START. KIA DEALERS CONTINUE TO CLAIM EVERYTHING IS NORMAL SINCE THEY CANNOT DUPLICATE THE PROBLEM. HAVE BEEN STRANDED DUE TO ENGINE NOT STARTING.

04/06/2018
Components: POWER TRAIN,UNKNOWN OR OTHER,ENGINE
Incident Date: 03/01/2018
Crash: No
Fire: No
Vehicle Identification Number: 5XXGN4A72EG******
Summary

WHEN I COLD CRANK IT THE ENGINES SOUND VERY VERY LOUD RATTLE AND SETTLES TO A LOUD RATTLE AFTER ABOUT GETTING WARMED UP WITH THE ENGINE VIBRATING WHICH COULD ALSO BE SEEN. I TOOK IT IN WARMED UP & THE TECHNICIAN STATED AFTER A REVIEW, HE DIDN'T HEAR A RATTLE OR A KNOCK (THATS A LIE, I AM GOING BACK AGAIN & REVIEW WITH THE TECH) I ALSO HEAR A RATTLE FROM THE LEFT CV AXLE WHEN THE TRAC CONTROL COMES TO PLAY, TURNING ON A HARD RIGHT & A THUMP WHEN PULLING HARD ON A WET PAVEMENT ON A GREEN LIGHT. THIS COLD CRANK RATTLE CANNOT BE HEARD ON OTHER OPTIMAS WHEN I ASK TO HEAR THEM START THE OTHER CARS UP. THIS IS RIDICULOUS THIS IS A 30000 MILE CAR & SHOULD BE HAVING A VIBRATING ENGINE & A COLD CRANK RATTLE OR ANY RATTLE AT ALL WHEN WARMED UP, IT SHOULD BE SMOOTH.

04/01/2018
Components: ENGINE
Incident Date: 01/01/2018
Crash: No
Fire: No
Vehicle Identification Number: 5XXGR4A61EG******
Summary

I HAVE TAKEN MY VEHICLE IN FOR A TEST DUE TO THEIR ENGINE RECALL CAMPAIGN IN NOV/DEC 2017. MY CAR PASSED THEIR "SO CALLED" LISTENING TEST, BUT I AM STILL UNCERTAIN IF THAT TEST IS ADEQUATE. I AM CONCERNED BECAUSE WHAT I HAVE READ FROM OTHER PEOPLE IS THAT THE ENGINE QUITS AT HIGHWAY SPEED WITHOUT NOTICE EVEN AFTER PASSING THE TEST. I PUT MY FAMILY IN THIS CAR ALMOST ON A DAILY BASIS AND I AM VERY CONCERNED FOR SAFETY.

03/29/2018
Components: ENGINE
Incident Date: 03/31/2017
Crash: No
Fire: No
Vehicle Identification Number: 5XXGM4A72EG******
Summary

TL* THE CONTACT OWNS A 2014 KIA OPTIMA. THE CONTACT STATED THAT THE MANUFACTURER HAD NOT NOTIFIED HIM OF NHTSA CAMPAIGN NUMBER: 17V224000 (ENGINE AND ENGINE COOLING) WITHIN A REASONABLE TIME FRAME. THE DEALER (KIA COUNTRY OF SAVANNAH, 1 PARK OF COMMERCE BLVD, SAVANNAH, GA 31405, (912) 335-4176) WAS CONTACTED TO SCHEDULE A RECALL REPAIR, BUT THE PART WAS NOT AVAILABLE. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS CONTACTED TO DETERMINE WHEN THE PART WOULD BE AVAILABLE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. PARTS DISTRIBUTION DISCONNECT.

03/23/2018
Components: ENGINE
Incident Date: 03/22/2018
Crash: No
Fire: No
Vehicle Identification Number: 5XXGM4A70EG******
Summary

TL* THE CONTACT OWNS A 2014 KIA OPTIMA. WHILE DRIVING 35 MPH, A CLICKING NOISE WAS HEARD COMING FROM THE ENGINE COMPARTMENT. THE ENGINE WARNING INDICATOR ILLUMINATED. THE CONTACT COASTED THE VEHICLE TO THE SIDE OF THE ROAD. THE CONTACT POWERED OFF AND RESTARTED THE ENGINE, BUT THE NOISE GREW LOUDER. THE VEHICLE WAS TOWED TO RODEO KIA (10685 PAPAGO FWY, AVONDALE, AZ 85323, (623) 298-1200), BUT WAS NOT DIAGNOSED OR REPAIRED. THE VIN WAS INCLUDED IN NHTSA CAMPAIGN NUMBER: 17V224000 (ENGINE AND ENGINE COOLING). THE MANUFACTURER INFORMED THE CONTACT TO TAKE THE VEHICLE TO RODEO KIA FOR THE REPAIR. THE APPROXIMATE FAILURE MILEAGE WAS 78,000.

03/14/2018
Components: STRUCTURE
Incident Date: 03/10/2018
Crash: No
Fire: No
Summary

TL* THE CONTACT OWNS A 2014 KIA OPTIMA. WHILE DRIVING 45 MPH, THE SHARK FIN FELL OFF THE VEHICLE. THE VEHICLE WAS TAKEN TO KIA OF ABILENE (4702 SOUTHWEST DR, ABILENE, TX 79606) AND STATED THAT THE VEHICLE WAS NOT ON THE RECALL LIST. THE MANUFACTURER WAS CONTACTED, BUT DID NOT ASSIST. THE VEHICLE WAS NOT REPAIRED. THE FAILURE MILEAGE WAS 63,000. THE VIN WAS NOT AVAILABLE. *TT

03/12/2018
Components: STEERING
Incident Date: 03/12/2018
Crash: No
Fire: No
Vehicle Identification Number: KNAGM4A74E5******
Summary

AS MANY OTHER DRIVERS HAVE STATED, 2014 KIA OPTIMA DRIFTS AT HIGHWAY SPEEDS. TAKES CONSTANT CORRECTION TO KEEP IN LANES > 55 MPH. HAS HAPPENED SINCE I OWNED CAR, BUT HAS WORSENED AS OF 2016. JUNE 08, 2016 - COMPLAINED TO DEALER THAT CAR DRIFTS AT HIGHWAY SPEED. REPLY WAS IT IS OK. APRIL 4, 2017 - DEALER TEST DROVE, SAID THEY COULD NOT DUPLICATE. APRIL 19, 2017 - CONTACTED KIA USA AND OPENED COMPLAINT. # K3421611 NO HELP. KIA SAID AS LONG AS THE TECH FELT IT DID NOT DRIFT, THEN NOTHING THEY COULD DO. MAY 3, 2017 - PURCHASED 4 NEW CONTINENTAL TIRES TO SEE IF THAT WOULD CORRECT PROBLEM TO NO AVIAL. SO IT IS MY WORD AGAINST THE TECH AND I AND 35 OTHER CONSUMERS HAVE CARS THAT DRIFT AT HIGHWAY SPEEDS.

03/12/2018
Components: ENGINE
Incident Date: 03/31/2017
Crash: No
Fire: No
Vehicle Identification Number: 5XXGM4A7XEG******
Summary

TL* THE CONTACT OWNS A 2014 KIA OPTIMA. THE CONTACT HEARD AN ABNORMAL TICKING NOISE COMING FROM THE VEHICLE. THE FAILURE OCCURRED WITHOUT WARNING. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 17V224000 (ENGINE AND ENGINE COOLING). THE PARTS TO DO THE REPAIR WERE UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. TURNSVILLER KIA (2900 NJ-42, SICERVILLE, NJ) WAS CONTACTED AND STATED THAT THEY COULD NOT REPLACE THE ENGINE PRIOR TO A FAILURE PER KIA POLICY. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE. THE FAILURE MILEAGE WAS APPROXIMATELY 52,783. PARTS DISTRIBUTION DISCONNECT.

02/21/2018
Components: ENGINE
Incident Date: 02/01/2018
Crash: No
Fire: Yes
Vehicle Identification Number: 5XXGN4A79EG******
Summary

DRIVING DOWN THE HIGHWAY WHEN MY 2014 KIA OPTIMA STARTED TO MAKE A KNOCKING SOUND WITH SMOKE COMING FROM ENGINE. PULLED OVER AND TURNED VEHICLE OFF AND NOT LONG AFTER ENGINE CAUGHT ON FIRE. MY CAR WAS A TOTAL LOSS. FOUND OUT AFTER THE FACT THAT CAR HAD RECALL ON IT. CONTACTED KIA CONSUMER AFFAIRS AND THEY DID NOTHING TO EXPLAIN WHY THIS WOULD HAVE HAPPENED.

02/20/2018
Components: UNKNOWN OR OTHER,ENGINE
Incident Date: 02/11/2018
Crash: No
Fire: No
Vehicle Identification Number: 5XXGN4A74EG******
Summary

ON SUNDAY 02/11/2018 MY CAR DIED GETTING OFF THE HIGHWAY DOING 70MPH. I WAS ABLE TO GET TO A SAFE PLACE CAR IS A 2014 KIA AND HAS 46,763 MILES ON IT. HAD IT TOWED TO THE DEALERSHIP. IT'S ALSO PART OF THE RECALL NOTICE I RECEIVED 10/04/2017, 17V224. CALL KIA 3 TIMES ON 02/19/2018 FIRST TIME I WAS SAYING THAT MY CAR STILL WASN'T FIXED FROM THE LONG BLOCK THAT WAS REPLACED ON THURSDAY THAT WAS STILL MAKING FUNNY NOISES AND THAT THERE WAS A SWEET BURNING SMELL. WAS TOLD BY THE 1ST PERSON I TALKED TO GIVE IT TIME AND IT WILL WORK ITSELF OUT. THAT SWEET SMELL WAS THE OIL BURNING OFF OF THE ENGINE THAT THEY JUST REPLACED AND THAT IT WAS NO BIG DEAL. I CALL BACK NOT EVEN AN HOUR LATER TO SAY MY HEAT STOPPED WORKING THEY TOLD ME THAT I WOULD HAVE TO HAVE A DIAGNOSTIC RUN ON IT AND THEN IT WILL COST ME $99 AND IF THEY DETERMINE WASN'T PART OF THE ENGINE WORK THEY HAD JUST DONE. THAT PERSON MADE A 10 A.M. APPOINTMENT FOR 2/20/2018. SINCE MY HEAT WASN'T WORKING I HAD TO KEEP USING MY WIPERS AND FLUID, BECAUSE THE DEFROST WASN'T WORKING. WHEN HOME I WENT TO PUT MORE WINDSHIELD WIPER FLUID IN THE CAR I NOTICED THAT THEY DID NOT PUT COOLANT IN THE CAR WHICH IS NEEDED TO COOL THE ENGINE SO IT DOESN'T SEIZED UP STALL OR BLOWUP. SO WHEN THEY REPLACE THE ENGINE THEY DIDN'T PUT COOLANT IN THE CAR WHICH IS NEEDED. SO NOW I'M HAVING THE CAR TOWED BACK TO KIA SO THEY CAN MAKE SURE THAT THIS ENGINE ISNT SHOT NOW ALSO. THAT'S ALSO THE REASON THE HEAT STOPPED WORKING I'M SURE. I'VE BEEN DRIVING THIS CAR SINCE I GOT IT BACK ON 02/15/2018 WITH NO COOLING PROBABLY DRIVEN IT 20 HOURS SINCE I'M A LYFT DRIVER. SO AFTER THEY PUT IN A REPLACEMENT LONG BLOCK BECAUSE OF THE RECALL THIS THURSDAY 02/15/2018 THEY DIDN'T PUT COOLANT OR ANTIFREEZE IN THE CAR SO II BLEW THE NEW ENGINE AND ALSO MESSED UP MY STARTER. HAD IT TOWED BACK TO THE DEALERSHIP 02/19/2018

02/16/2018
Components: SUSPENSION
Incident Date: 02/12/2018
Crash: No
Fire: No
Vehicle Identification Number: 5XXGM4A72EG******
Summary

A REPUTABLE AUTO SHOP NOTICED. WHY MY STEERING WAS NOT CORRECT. BOTH LOWER CONTROL ARMS WITH INTEGRATED BALL JOINT IS CAUSING THE STEERING TO BE EXTREMELY LOOSE AND NOT EVEN AN ALIGNMENT CAN FIX THIS PROBLEM. BOTH CONTROL ARMS WILL NEED TO BE REPLACED.

02/06/2018
Components: UNKNOWN OR OTHER
Incident Date: 11/01/2017
Crash: No
Fire: No
Vehicle Identification Number: 5XXGR4A63EG******
Summary

ANTENNA COVER CAME OFF. RUSTED AND BROKEN SCREWS. APPEARS TO BE A DEFECT IN MANUFACTORING. THIS APPEARS TO BE A VERY COMMON COMPLAINT VIA THE WEB.

02/03/2018
Components: ELECTRICAL SYSTEM
Incident Date: 12/01/2017
Crash: No
Fire: No
Vehicle Identification Number: 5XXGN4A78EG******
Summary

CAR WILL NOT START OCCASIONALLY- THERE ARE SEVERAL INTERNET COMMENTS ABOUT THIS HAPPENING TO MANY KIA OWNERS- SOME REMEDY IS TO START IT IN NEUTRAL- SHIFT GEAR FROM PARK TO DRIVE BACK TO PARK AND THEN TRY TO START IT- WIGGLE GIFT SHIFT ETC- DEALER CLAIMS THEY NEED TO REPRODUCE IN ORDER TO REPAIR BUT THEY ARE IGNORING THE FACT THAT THIS IS A SAFETY ISSUE IF SOMEONE GETS STRANDED - I HAVE EXTENDED WARRANTY YET THEY REFUSE TO TRY TO REPAIR

01/28/2018
Components: VISIBILITY/WIPER
Incident Date: 01/27/2018
Crash: No
Fire: No
Vehicle Identification Number: 5XXGM4A79EG******
Summary

DRIVING HOME AND MY ENTIRE BACK WINDOW SHATTERS OUT OF NO WHERE. LOOKS LIKE IT CRACKED AROUND THE EDGE.

01/02/2018
Components: ELECTRICAL SYSTEM,UNKNOWN OR OTHER,ENGINE
Incident Date: 07/18/2017
Crash: No
Fire: No
Vehicle Identification Number: 5XXGM4A70EG******
Summary

WE STARTED REPORTING ISSUES THIS PAST JULY TO OUR DEALERSHIP, KIA RIVERGATE IN MADISON, TN. THEY HAVE HAD OUR CAR IN THREE TIMES AND KEEP TELLING US THERES THINGS "WE" NEED TO FIX.MY CAR IS STILL ON WARRANTY AND IS UNDER A TOTAL ENGINE RECALL. THE CAR STARTED WITH A KNOCKING SOUND IN THE ENGINE AND HAD ISSUES WHEN WE WOULD ACCELERATE. THE CAR DID NOT WANT TO ACCELERATE AT ALL CAUSING US TO STALL IN THE MIDDLE OF THE HIGHWAY SEVERAL TIMES. THEY TOLD US NOTHING WAS WRONG BUT THEY REPLACED A SENSOR. THE CAR CONTINUED TO KNOCK AND STALL. I ASKED THEM IF IT WAS MY TRANSMISSION AND THEY SAID NO, IT'S FINE. THEY SAID WE COULD TRY REPLACING THE BATTERY AND THEY CHANGED THE OIL (AT OUR EXPENSE). THE CAR HAS HAD BATTERY REPLACED THREE TIMES BECAUSE THEY TOLD US THAT WAS THE ISSUE THE FIRST TWO TIMES. THE CAR HAS GOTTEN MUCH WORSE IN THE LAST FEW MONTHS. THE LAST TIME WE TOOK IT IN TO THEM THEY ARE NOW SAYING THAT IT MIGHT BE THE FUEL INJECTOR. ONCE AGAIN THEY ARE STATING THAT WE MUST PAY FOR IT. I'VE CALLED THEM BECAUSE THE CAR HAD HUGE CLOUDS OF SMOKE COMING OUT THE BACK AND IS SHAKING EVEN WORSE. ONCE AGAIN THEY SAID THERE'S NOTHING THEY CAN DO. I TOLD THEM WE ARE HAVING TO ADD OL 3 TIMES A WEEK WITH NO SIGNS OF A LEAK. MY CAR IS ONLY 3 YEARS OLD AND I REPEAT, MY CAR IS STILL UNDER WARRANTY AND IS ON A RECALL FOR SEVERAL ISSUES INCLUDING THE ENGINE. NOW MY CAR ISN'T DRIVABLE AT ALL. IT STARTED SHAKING TO THE POINT OF THROWING US FORWARD IN THE CAR AND SMOKES LIKE IT IS ON FIRE AND THE CHECK ENGINE LIGHT WILL NOT GO OFF AT ALL, SO YOU'RE TELLING ME THERE'S NOT AN ENGINE ISSUE? [XXX]. EVEN A FUEL INJECTOR WOULD BE CONSIDERED PART OF THE ENGINE BECAUSE IT HAS TO RUN THROUGH THE ENGINE TO MAKE THE CAR RUN. I'D LIKE TO KNOW WHY KIA IS NOT HONORING THEIR WARRANTIES OR RECALLS. MY NEXT STEP IS TO CALL AN ATTORNEY AND SUE KIA. INFORMATION Redacted PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6).

12/20/2017
Components: ENGINE
Incident Date: 12/19/2017
Crash: No
Fire: No
Vehicle Identification Number: 5XXGN4A78EG******
Summary

TL-CONTACT OWNS A 2014 KIA OPTIMA LX.... RECALL LETTER FROM KIA REGARDING ENGINE REPLACEMENT... DEFECT CAUSES ENGINE TO STALL.... CONTACT FILED COMPLAINT THROUGH KIA... ENGINE OF VEHICLE HAS NOT STALLED YET... CONTACT UPSET WITH KIA SERVICE.... KIA STATED ENGINE NEEDED TO GO THROUGH TESTING BEFORE ENGINE IS REPLACED.... CONTACT HAD STATE CHECK ENGINE LIGHT CAME ON WHILE DRIVING THEN WENT OFF. 1RECALLSASSOCIATED WITH THIS VIN MAR 31,2017 MANUFACTURER RECALL NUMBERSC147 NHTSA RECALL NUMBER17V-224 RECALL STATUSRECALL INCOMPLETE SUMMARYKIA MOTORS AMERICA, INC. IS CONDUCTING A SAFETY RECALL CAMPAIGN TO INSPECT, AND IF NECESSARY, REPLACE THE ENGINE LONG BLOCK ASSEMBLY ON THE FOLLOWING VEHICLES: * ALL 2011-2013 MY OPTIMA VEHICLES EQUIPPED WITH THE 2.4L GDI AND 2.0L TURBO-GDI ENGINES PRODUCED FROM AUGUST 12, 2010 THROUGH SEPTEMBER 27, 2013; * ALL 2014 MY OPTIMA VEHICLES EQUIPPED WITH THE 2.4L GDI AND 2.0L TURBO-GDI ENGINES PRODUCED AT KMMG FROM AUGUST 28, 2013 THROUGH MAY 15, 2014; * ALL 2012-2014 MY SORENTO VEHICLES EQUIPPED WITH THE 2.4L GDI ENGINES PRODUCED FROM APRIL 19, 2011 THROUGH FEBRUARY 10, 2014; * ALL 2011-2013 MY SPORTAGE VEHICLES EQUIPPED WITH THE 2.0L TURBO-GDI ENGINES PRODUCED FROM DECEMBER 30, 2010 THROUGH AUGUST 30, 2013. METAL DEBRIS MAY HAVE BEEN GENERATED FROM FACTORY MACHINING OPERATIONS OF THE ENGINE CRANKSHAFT AND MAY NOT HAVE BEEN COMPLETELY REMOVED FROM THE CRANKSHAFT'S OIL PASSAGES DURING THE CLEANING PROCESS. IT WAS ALSO DETERMINED THAT THE ADDITIONAL MACHINING PROCESSES OF THE CRANKPINS SAFETY RISK IF THE WARNINGS ARE IGNORED AND THE VEHICLE CONTINUES TO BE DRIVEN, THE BEARING MAY FAIL AND THE VEHICLE COULD STALL WHILE IN MOTION. AN ENGINE STALL AT HIGHER SPEEDS CAN INCREASE THE RISK OF A CRASH.

10/24/2017
Components: ENGINE
Incident Date: 10/24/2017
Crash: No
Fire: No
Summary

ON 10/24/17, WHILE DRIVING ON CR 46 IN SORRENTO HEADING HOME AT 1800 HRS, MY 2014 KIA OPTIMA LX COMPLETELY SHUT DOWN AT 55 MPH FOR NO REASON. LOST POWER. I WAS ABLE TO PUT EMERGENCY FLASHERS IMMEDIATELY AND PULL TO THE SIDE REDUCING SPEED AND COMPLETELY STOP THE CAR. AFTER THAT, WAS ABLE TO RESTART THE CAR. WAITED A FEW MINUTES AFTER INSPECTION IN THE ENGINE COMPARTMENT. NO INDICATION NOR ANY VISIBLE SIGNS OF TROUBLE. WAS ABLE TO CONTINUE MY DRIVE AT A MUCH LOWER SPEED AND FLASHERS ON AS A PRECAUTION.

10/05/2017
Components: WHEELS
Incident Date: 10/02/2017
Crash: No
Fire: No
Vehicle Identification Number: 5XXGR4A63EG******
Summary

2014 KIA OPTIMA SXL TURBO. WIFE'S CAR. DRIVES IN ECO MODE 99% OF THE TIME. HANKOOK OPTIMO H431 TIRE SIZE 225/45R18. 31000 MILES IN 36 MONTHS. I KNOW BECAUSE IT'S A LEASE! FOUND MULTIPLE CRACKS ON SIDE WALL OF TIRE ON DRIVER FRONT. TIRES ARE ORIGINAL FROM FACTORY/DEALER OR I (HAVE NEVER CHANGED THEM MYSELF.) CAR 100% PARKED IN GARAGE. FOUND MULTIPLE CRACKS 2 DAYS AGO FROM ONE INCH TO 3 INCHES LONG. WENT TO DEALER IN COVINA CA. NO REPLACEMENT OFFERED. THIS IS MY 2ND STEP.

09/28/2017
Components: STRUCTURE
Incident Date: 09/21/2017
Crash: No
Fire: No
Vehicle Identification Number: 5XXGR4A63EG******
Summary

THE ANTENNAE FALLS OF, IT SNAPPED. IT IS ONLY PLASTIC AND IT LEAVES COMPONENTS EXPOSED TO THE ELEMENTS WHICH MAY CAUSE A FIRE IN THE ROOF. ALSO IF IT SNAPS OF WHILE DRIVING IT COULD CAUSE AN ACCIDENT TO THE CAR BEHIND YOU. THERE ARE MANY OF THESE OUT THERE THAT HAVE COME OFF. THIS SHOULD BE LOOKED INTO, THEY ARE ASKING ABSORBENT PRICES TO REPAIR .IT HAPPENED WILL PULLING OUT OF A PARKING LOT.

08/30/2017
Components: UNKNOWN OR OTHER
Incident Date: 08/30/2017
Crash: No
Fire: No
Vehicle Identification Number: 5XXGM4A70EG******
Summary

IGNITION SWITCH NOT WORKING AT TIMES

08/02/2017
Components: STEERING,AIR BAGS,VEHICLE SPEED CONTROL
Incident Date: 07/27/2017
Crash: No
Fire: No
Vehicle Identification Number: 5XXGN4A73EG******
Summary

TL* THE CONTACT OWNS A 2014 KIA OPTIMA. THE CONTACT STATED THAT WHILE THE DRIVER WAS DRIVING AT APPROXIMATELY 50 MPH, THE AIR BAG WARNING LIGHT ILLUMINATED AND THE CRUISE CONTROL STOP FUNCTIONING. THE CONTACT COASTED TO THE SIDE OF THE ROAD, AFTER A FEW MINUTES, THE CONTACT WAS ABLE TO RESUME DRIVING. IN ADDITION, THE CONTACT STATED THAT WHILE MAKING A RIGHT TURN INTO A PARKING LOT THERE WAS A RATTLING NOISE COMING FROM THE INTERIOR OF THE STEERING WHEEL. THE VEHICLE WAS TOWED TO THE RESIDENT OF THE CONTACT. THE VEHICLE WAS TAKEN TO AN UNKNOWN DEALER, LOCATED ON DELSEA DR, VINELAND NJ, WHERE IT WAS DIAGNOSED THAT THE AIR BAG CLOCK SPRING CABLE DETACHED AND NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE AND INFORMED THE CONTACT THAT THEY COULD NOT ASSIST HER WITH THE FAILURE AND WAS TO GO THROUGH THE VEHICLE WARRANTY FOR THE REPAIR. THE APPROXIMATE FAILURE MILEAGE WAS 97,000.

07/31/2017
Components: ELECTRICAL SYSTEM,ENGINE
Incident Date: 07/31/2017
Crash: No
Fire: No
Vehicle Identification Number: 5XXGM4A78EG******
Summary

TL* THE CONTACT OWNS A 2014 KIA OPTIMA. AFTER THE VEHICLE WAS PARKED, THE CONTACT WAS UNABLE TO RESTART THE VEHICLE. THE CONTACT STATED THAT THE ELECTRICAL SYSTEM FAILED. THE VEHICLE WAS INCLUDED IN NHTSA CAMPAIGN NUMBER: 17V224000 (ENGINE AND ENGINE COOLING). THE VEHICLE WAS NOT TAKEN TO BE DIAGNOSED OR REPAIRED. NEITHER THE DEALER NOR THE MANUFACTURER WERE CONTACTED. THE APPROXIMATE FAILURE MILEAGE WAS 48,700.

07/07/2017
Components: STEERING
Incident Date: 07/01/2016
Crash: No
Fire: No
Vehicle Identification Number: 5XXGM4A7XEG******
Summary

TL* THE CONTACT OWNS A 2014 KIA OPTIMA. WHILE DRIVING VARIOUS HIGHWAY SPEEDS, THE VEHICLE WOULD SWAY FROM RIGHT TO LEFT AND THE STEERING WAS UNSTABLE. THE CONTACT INDICATED THAT THE VEHICLE WAS DIFFICULT TO DRIVE IN A STRAIGHT LINE. THE CAUSE OF THE FAILURE WAS NOT DIAGNOSED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER AND LOCAL DEALER WERE NOT NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 10,000.

06/30/2017
Components: ELECTRICAL SYSTEM,ENGINE
Incident Date: 03/27/2017
Crash: No
Fire: No
Vehicle Identification Number: 5XXGN4A73EG******
Summary

TL* THE CONTACT OWNS A 2014 KIA OPTIMA. WHILE DRIVING VARIOUS SPEEDS, THE TEMPERATURE GAUGE MOVED SPORADICALLY WITHOUT WARNING. THE VEHICLE WAS TAKEN TO THE DEALER (KINGS KIA 9600 KINGS AUTO MALL RD, CINCINNATI, OH 45249 (513) 677-6700) WHERE IT WAS DIAGNOSED WITH A SPORADIC TEMPERATURE GAUGE THAT NEEDED REPLACEMENT. THE TEMPERATURE GAUGE WAS REPLACED, BUT THE FAILURE RECURRED A WEEK LATER. THE VEHICLE WAS TAKEN BACK TO THE DEALER WHERE THEY REPLACED THE THERMOSTAT. THE CONTACT STATED THAT THE ISSUE PERSISTED, BUT THE CHECK ENGINE INDICATOR ILLUMINATED AND THE SPORADIC TEMPERATURE GAUGE CONTINUED TO FAIL. THE CONTACT MENTIONED THAT THE VEHICLE WAS AT THE DEALER FOR THREE WEEKS. THE INSTRUMENT PANEL WAS REPLACED, BUT THE FAILURE CONTINUED. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 17V224000 (ENGINE AND ENGINE COOLING), BUT FAILED TO NOTIFY THE DEALER OF THE RECALL. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS APPROXIMATELY 49,500.

06/19/2017
Components: ENGINE
Incident Date: 03/31/2017
Crash: No
Fire: No
Vehicle Identification Number: 5XXGM4A79EG******
Summary

TL* THE CONTACT OWNS A 2014 KIA OPTIMA. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 17V224000 (ENGINE AND ENGINE COOLING). THE PART WAS NOT AVAILABLE WITHIN A REASONABLE TIME FRAME TO SCHEDULE THE RECALL REPAIR. THE DEALER (MORITZ KIA FORT WORTH, 8501 WEST FWY, FORT WORTH, TX 76116 (817) 560-6000) DID NOT GIVE A SPECIFIC DATE FOR WHEN THE PART WOULD BECOME AVAILABLE. THE MANUFACTURER COULD NOT PROVIDE AN ESTIMATED DATE FOR WHEN THE CONTACT'S VEHICLE WOULD RECEIVE THE RECALL REPAIR. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE. UPDATED 08/22/17*LJ *CN

06/10/2017
Components: ENGINE
Incident Date: 06/09/2017
Crash: No
Fire: No
Vehicle Identification Number: 5XXGM4A72EG******
Summary

TOOK MY VEHICLE IN FOR A ENGINE RECALL. IT ONLY TOOK 10 MINUTES. NO EXPLANATION ON WHAT WAS THE PROCESS TO CHECK A RECALLED ENGINE. NO DETAILS ON HOW AND WHAT WAS DONE TO CHECK THE ENGINE. THIS AN INDICATION THAT KIA IS TRYING TO SAVE MONEY. ALSO NHTSA SHOULD INDICATE ON IT'S WEBSITE BEFORE THE REMEDY, INDICATE THE PROCESS BEING USED TO CHECK THE ENGINE. ALL THEY STATED WAS PASS.

06/10/2017
Components: ENGINE
Incident Date: 06/10/2017
Crash: No
Fire: No
Vehicle Identification Number: 5XXGN4A78EG******
Summary

BOUGHT CAR BRAND NEW AT 30K MILES WHIITE SMOKE STARTING COMING OUT THE EXHAUST. TOOK IT TO KIA DEALERSHIP AND THEY TOLD ME I HAD TO FURNISH ALL MY OIL CHANGE RECEIPTS BC THERE WAS SLUDGE IN MY OIL. THEY TOLD ME I NEEDED A NEW MOTOR, A BRAND NEW CAR?! I WOULD ACCELERATE AND THE SMOKE WOULD COME OUT AND WHEN I STARTED THE CAR THE SMOKE WOULD COME OUT. JUST TODAY MY ENGINE LIGHT CAME ON AND MY CAR STARTED SPUTTERING. I RECENTLY WENT TO 2 DIFFERENT KIA DEALERSHIPS AND NOT ONE SALES REP MENTIONED THE RECALL, NOR THE OTHER 2 THAT WERE RELATED TO THIS VEHICLE.

06/01/2017
Components: ENGINE
Incident Date: 11/30/2014
Crash: No
Fire: No
Vehicle Identification Number: 5XXGN4A79EG******
Summary

ENGINE RECALLS. THERE IS A KNOCKING NOISE COMING FROM THE ENGINE AND SOUNDS LIKE A DIESEL ENGINE. KIA SAYS THIS IS NORMAL BUT OTHERS DO NOT SOUND LIKE THIS. WONDERING IF THERE IS MORE TO THIS RECALL THAN WHAT THEY ARE WILLING TO ADMIT.

05/25/2017
Components: ENGINE
Incident Date: 05/01/2017
Crash: No
Fire: No
Summary

ENGINE RATTLES BETWEEN 1000 TO 2000 RPMS.

05/01/2017
Components: ENGINE
Incident Date: 03/01/2017
Crash: No
Fire: No
Vehicle Identification Number: KNAGM4A70E5******
Summary

MY CARS ENGINE STARTED MAKING A KNOCKING NOISE DURING IDLE AND AT HIGHWAY SPEEDS. THIS IS VERY CONCERNING BECAUSE I DO NEED MY CAR EVERYDAY TO GET MY 18 MONTH OLD DAUGHTER TO DAYCARE AND THEN TO WORK. THE DEFAULT ANSWER FROM THE DEALERSHIP IS "WE DON'T HEAR ANYTHING" WHICH IS TOTAL BS, YOU CAN CLEARLY HEAR IT KNOCKING. I DON'T WANT MY CARS ENGINE TO HAVE A CATASTROPHIC FAILURE DURING RUSH HOUR TRAFFIC WHEN I AM WITH MY DAUGHTER. THAT COULD CAUSE US TO BE IN A VERY SERIOUS ACCIDENT WHICH I DREAD. KIA NEEDS TO OWN UP TO THE PROBLEM AND GET IT FIXED AND STOP WORRYING ABOUT THE MONEY THEY WILL LOSE DUE TO FIXING IT. I AM GLAD NHTSA EXISTS, IT KEEPS BIG POWERFUL COMPANIES LIKE KIA IN CHECK. ANY HELP WILL BE GREATLY APPRECIATED. THANK YOU [XXX] INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6).'*JB

04/06/2017
Components: UNKNOWN OR OTHER
Incident Date: 04/03/2017
Crash: No
Fire: No
Vehicle Identification Number: 5XXGR4A62EG******
Summary

24,000 MILES. CLICKING/ TICKING NOISE COMING FROM BEHIND THE DASH ON THE DRIVER SIDE/CENTER OF DASH. NOISE STARTS WHEN CAR IS STARTED AND CEASES WHEN THE CAR IS TURNED OFF. NOISE IS CONTINUOUS DURING DRIVING. NOISE DOES NOT CHANGE IN VOLUME OR PACE DURING DRIVING.

04/03/2017
Components: UNKNOWN OR OTHER
Incident Date: 04/02/2017
Crash: No
Fire: No
Vehicle Identification Number: 5XXGR4A68EG******
Summary

SUNROOF EXPLODED OUT JUST DRIVING DOWN THE HIGHWAY. NOTHING HIT IT OR WAS THROWN THROUGH IT.

02/22/2017
Components: VISIBILITY
Incident Date: 02/13/2017
Crash: No
Fire: No
Summary

TL* THE CONTACT OWNS A 2014 KIA OPTIMA. WHILE DRIVING APPROXIMATELY 45 MPH, THE SUN ROOF SUDDENLY FRACTURED AND THE GLASS SHATTERED INTO PIECES. THERE WERE NO INJURIES. THE DEALER DIAGNOSED THAT THE SUN ROOF NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE VIN WAS UNKNOWN. THE APPROXIMATE FAILURE MILEAGE WAS 40,000.

02/14/2017
Components: ENGINE
Incident Date: 02/13/2017
Crash: No
Fire: No
Vehicle Identification Number: 5XXGN4A73EG******
Summary

AT ABOUT 30,000 MILES THE ENGINE DEVELOPED A KNOCK THAT COULD BE HEARD AT LOW RPM WHILE DRIVING OR STANDING STILL. I TOOK IT TO THE KIA DEALER AND I'M WAITING TO HEAR BACK FROM THEM, THEY HAVE HAD THE CAR FOR TWO DAYS AND DON'T KNOW HOW THEY ARE GOING TO FIX IT. THE SERVICE ADVISOR DID SAY IT WAS COVERED BY THE RECALL, BUT I CAN'T FIND ANYTHING ABOUT A RECALL FOR THE OPTIMA 2.4L GDI ENGINE

02/06/2017
Components: FUEL/PROPULSION SYSTEM
Incident Date: 01/17/2016
Crash: Yes
Fire: Yes
Vehicle Identification Number: 5XXGN4A78G3******
Summary

CAR HIT A GUARD RAIL AND EXPLODED IN FIRE. DRIVER DIED FROM BURNS. ON INTERSTATE 8 AT MP-107, MARICOPA COUNTY, AZ. CUT OFF BY A NON-IMPACT VEHICLE. DRIVER STEERED TO AVOID CONTACT AND HIT GUARD RAIL. DRIVER SURVIVED IMPACT BUT LATER DIED OF BURNS. ABOUT 75 MPH. PASSENGER SURVIVED BUT RECEIVED SERIOUS BURNS.

01/09/2017
Components: ENGINE
Incident Date: 01/07/2017
Crash: No
Fire: No
Vehicle Identification Number: 5XXGN4A70EG******
Summary

WHILE DRIVING VEHICLE AT APPROXIMATELY 45 MPH, ENGINE STALLS IN MIDDLE OF BUSY HIGHWAY. WAS ABLE TO GET VEHICLE TO SIDE OF ROAD IN THE RAIN. VEHICLE WOULD NOT START AND WAS TOWED TO DEALER. DEALER CALLS TO SAY ENGINE IS BLOWN AT 37K MILES. DEALER WAS LAST TO PERFORM OIL CHANGE. NO ISSUES WERE NOTED AT THAT TIME. AWAITING TO HEAR IF ENGINE IS COVERED BY EXTENDED ENGINE WARRANTY THAT WAS ISSUED BY KIA AS THEY ARE WELL AWARE OF THIS PROBLEM AND HAS KNOWN FOR SEVERAL YEARS. *TR

01/03/2017
Components: SEATS
Incident Date: 12/21/2014
Crash: No
Fire: No
Summary

TL* THE CONTACT OWNS A 2014 KIA OPTIMA. WHILE DRIVING, THE FRONT DRIVER'S SEAT FELL BACK WITHOUT WARNING. THE FAILURE RECURRED MULTIPLE TIMES. THE VEHICLE WAS TAKEN TO FOUR DIFFERENT DEALERS, BUT THE CAUSE OF THE FAILURE COULD NOT BE DETERMINED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE, BUT PROVIDED NO ASSISTANCE. THE FAILURE WAS NOT REMEDIED. THE FAILURE MILEAGE WAS 200. THE VIN WAS NOT PROVIDED.

12/24/2016
Components: ENGINE
Incident Date: 12/05/2016
Crash: No
Fire: No
Summary

AT A STOP LIGHT WHEN I WENT TO ACCELERATE CAR HAD A HESITATION AND SMOKE CAME OUT THE EXHAUST PIPE. NO ENGINE, OR OIL LIGHT CAME ON. THE CAR DROVE AND RAN AS IT ALWAYS HAS. GOT HOME CALL KIA OF DAYTON FOR AN APPOINTMENT. TOOK CAR IN, COUPLE DAYS LATER I WAS CALLED AND TOLD I HAD SLUDGE BUILT UP AND NEEDED A NEW ENGINE AND THEY WILL SUBMIT IT TO KIA FOR APPROVAL. KIA DENIED REPAIRS. I LOOKED UP ONLINE AND READ SEVERAL COMPLAINTS WITH THE SAME EXACT PROBLEM WITH SAME YEAR AND AROUND SAME MILEAGE. I EVEN SEEN WHERE A CLASS ACTION SUIT WAS FILED OVER IT. KIA IS AWARE OF THE ISSUE BUT WONT RECALL NOR FIX IT.

10/28/2016
Components: ENGINE
Incident Date: 10/23/2016
Crash: No
Fire: No
Vehicle Identification Number: 5XXGM4A79EG******
Summary

WHILE DRIVING DOWN THE ROAD ALL THE LIGHTS ON THE DASH CAME ON, THE RPM'S DROPPED AND THE CAR SHUT OFF AND WOULD NOT RESTART. GOT IT TOWED TO THE KIA DEALERSHIP THEY CALLED SAID IT WAS MY STARTER. MY FIANCE STOPPED BY THERE SAID IT'S NO WAY IT WAS THE STARTER. THE SERVICE TECH PUT A BREAKER BAR ON THE MOTOR AND IT WAS LOCKED UP TIGHT. *TR

10/25/2016
Components: ENGINE
Incident Date: 09/15/2016
Crash: No
Fire: No
Vehicle Identification Number: 5XXGM4A74EG******
Summary

TL* THE CONTACT OWNS A 2014 KIA OPTIMA. WHILE DRIVING 60 MPH, THE ENGINE OIL INDICATOR ILLUMINATED. THE CONTACT STATED THAT THE ENGINE WAS BURNING OIL EXTREMELY FAST. THE DEALER DIAGNOSED THAT THE ENGINE NEEDED TO BE REPLACED DUE TO LOW MAINTENANCE OF HAVING THE OIL CHANGED. THE CONTACT WAS INFORMED THAT SHE NEEDED TO PROVIDE ALL DOCUMENTS OF PREVIOUS OIL CHANGE MAINTENANCE. DUE TO NOT HAVING THE OIL CHANGES PERFORMED AT A KIA CERTIFIED DEALER, THE CONTACT WAS OUT OF COMPLIANCE WITH THE WARRANTY. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS APPROXIMATELY 45,000.

10/19/2016
Components: ENGINE
Incident Date: 10/05/2016
Crash: No
Fire: No
Vehicle Identification Number: 5XXGN4A7XEG******
Summary

TL* THE CONTACT OWNS A 2014 KIA OPTIMA. WHILE DRIVING APPROXIMATELY 60 MPH, THE ENGINE SHUT DOWN AND THE CHECK ENGINE INDICATOR ILLUMINATED. A LOCAL DEALER DIAGNOSED THAT THE ENGINE NEEDED TO BE REPLACED DUE TO SLUDGE BUILD UP. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE AND STATED THAT THE ENGINE FAILURE WAS DUE TO THE OWNER'S NEGLIGENCE. THE VEHICLE WAS NOT REPAIRED. THE FAILURE MILEAGE WAS APPROXIMATELY 59,000.

10/04/2016
Components: ENGINE
Incident Date: 08/15/2016
Crash: No
Fire: No
Vehicle Identification Number: 5XXGM4A74EG******
Summary

CAR STARTED SMOKING SO TO HART KIA. THEY SAID THE ENTIRE ENGINE NEEDS TO BE REPLACED DUE TO OIL BREAKING DOWN. SINCE I COULD NOT PROVIDE ALL MAINTENANCE RECORDS, KIA IS NOT RESPONSIBLE FOR HOLDING UP WARRANTY. THE CAR ONLY HAS 40,000 MILES ON IT AND HAS BAD ENGINE.

10/04/2016
Components: ENGINE
Incident Date: 09/09/2016
Crash: No
Fire: No
Vehicle Identification Number: 5XXGM4A70EG******
Summary

FIRST OFF, HAD OUR KIA AT THE DEALER AT 27,000 MILES DUE TO OUR CAR NOT COMING OUT OF PARK SEVERAL TIMES. WE WOULD HAVE TO TURN OFF THE CAR AND TURN IT BACK ON. DEALER SAID THEY CHECKED IT AND NO PROBLEMS WERE FOUND. A COUPLE WEEKS AGO AS WE WERE DRIVING ,OUR ENGINE LIGHT CAME ON AND THEIR WAS A HORRIBLE KNOCKING SOUND COMING FROM OUR ENGINE. OUR KIA ONLY HAS APPROX. 30,500 MILES ON IT. TOOK IT TO THE DEALER IMMEDIATELY AND SAID WE HAD A SPUN ROD AND WOULD NEED A NEW ENGINE. I COULD NOT LOCATE ALL OF OUR OIL RECORDS SO THEY REFUSE TO COVER IT UNDER WARRANTY. HOW DOES AN ENGINE GO THAT SOON! WE WERE CHARGED $222 FOR DIAGNOSTICS AND HAD IT TOWED HOME. I ASKED FOR AN ITEMIZED RECEIPT OF WHAT WAS CHECKED OR TAKEN APART AND HAVE YET TO RECEIVE IT. FURTHERMORE, WHEN THE TOW TRUCK DRIVER GOT TO OUR HOME IT HAD AN OVERWHELMING GAS SMELL COMING FROM THE ENGINE AND ALSO INSIDE THE CABIN. WE WERE WARNED NOT TO HAVE OPEN FLAME NEAR THE CAR. OUR HOUSE SITS CLOSE TO WHERE THE CAR WAS PARKED SO I WAS PETRIFIED. I CONTACTED THE DEALER TO FIND OUT WHAT THE PROBLEM WAS AND 6 HOURS LATER, THEY FINALLY RESPONDED BACK TO ME. CAME TO FIND OUT THAT THE TECHNICIAN LEFT THE HIGH PRESSURE FUEL LINE OFF AND THE VALVE COVER BOLTS. HE ALSO TOOK THE PUMP FUSE OUT. THE TECH ALSO FORGOT TO PUT THE UNDERBODY ENGINE COVER IN THE TRUNK. IT WOULD HAVE BEEN NICE FOR THE TOW DRIVER AND US TO KNOW ABOUT THIS! I PAID TO HAVE IT PUT BACK TOGETHER AND NOW I HAVE TO RUN BACK UP THERE TO GET OUR UNDERBODY COVER??? I WOULD LIKE TO KNOW WHY NO WARNING LIGHTS CAME ON SOONER AND WHY WE HAVE ENGINE FAILURE AT SUCH LOW MILES!

10/04/2016
Components: ENGINE
Incident Date: 09/19/2016
Crash: No
Fire: No
Vehicle Identification Number: 5XXGM4A72EG******
Summary

ON 09/19/2016 I PURCHASED A 2014 KIA OPTIMA LX FROM KIA OF CERRITOS. UNFORTUNATELY, THE VEHICLE HAS NOT BEEN SATISFACTORY BECAUSE ON 09/19/2016 I GOT HOME, PARKED IT IN FRONT OF THE GARAGE (STILL ON), AND IT SHUT OFF BY ITSELF. I TURNED THE CAR BACK ON AND IT BLEW OUT WHITE SMOKE, I TURNED IT OFF IMMEDIATELY, AND CALLED KIA THIS NEXT DAY TO HAVE IT INSPECTED AT THE DEALERSHIP ON 9/20/16. THEY SAID THEY NEEDED TO REPLACED THE ENGINE. PRIOR TO THIS, THE CAR WAS WORKING NORMALLY, NO DASH LIGHTS, OR ANYTHING THAT WOULD SIGNAL THE CAR BREAKING DOWN, KIA OF CERRITOS IS UNWILLING TO FIX IT UNDER WARRANTY AND THEY'RE SAYING THE COST FOR REPAIRS IS $6,585 AND KIA MOTORS OF AMERICA DECLINED THE REPAIRS, I'VE BEEN WITH THIS CAR ONLY 2 1/2 YEARS.

10/04/2016
Components: ELECTRICAL SYSTEM,ENGINE
Incident Date: 09/21/2016
Crash: No
Fire: No
Summary

VEHICLE PERIODICALLY WILL NOT CRANK AFTER SITTING. HAS BEEN TO THE DEALERSHIP 4 TIMES RECENTLY AND DEALER CANNOT FIGURE OUT THE ISSUE.

09/26/2016
Components: ENGINE
Incident Date: 09/24/2016
Crash: No
Fire: No
Vehicle Identification Number: 5XXGR4A62EG******
Summary

I WAS DRIVING ON THE INTERSTATE THIS PAST WEEKEND WHEN I HEARD THIS KNOCKING SOUND AT ABOUT 70 PULLED TO THE SIDE OF THE ROAD PRESSED THE ACCELERATOR AND THE NOISE BECAME LOUDER. I THEN CALLED ROAD SIDE ASSISTANT AND ATTEMPTED TO MAKE TO THE CLOSET GAS STATION WHEN THE CAR JERKED HEARD A LOUD NOISE AND THE CAR SHUT COMPLETELY OFF AND WOULD NOT START, I WAS ABLE TO COAST TO THE SHOULDER. LONG STORY SHORT CAR HAS BEEN SERVICED BY KIA SINCE I PURCHASED IT IN NOVEMBER 2015 WITH 16,725 MILES USED , IT CURRENTLY HAS LESS THAN 41,000 MILES (NOT KNOWING THAT THE POWER TRAIN WARRANTY IS ONLY 5 YEARS 60000 MILES IF YOU AREN'T THE ORIGINAL OWNER UNTIL THE CLAIM WAS FILED). WHEN THE KIA SERVICE MANAGER CALLED ME HE SAID THE ENGINE HAD SEIZED UP AND THE ENGINE NEEDED TO BE REPLACED. HOWEVER HE HAS TO WAIT ON AUTHORIZATION. I WAS 166 MILES AWAY FROM HOME THEY COULD NOT PROVIDE A RENTAL I HAD TO PAY OUT OF POCKET BUT WILL BE REIMBURSED. IT WILL TAKE A WEEK TO REPLACE WHICH MEANS PAYING FOR A RENTAL AND I HAVE TO GO PICK UP MY CAR ONCE IT IS REPAIRED SO I WILL BE TAKING OFF WORK. A DEFECTIVE MOTOR ALTHOUGH ITS COVERED BY THE WARRANTY IS COSTING ME. I WAS ENSURED THAT THE NEW MOTORS HAVE BEEN CHANGED SO THAT I WILL NOT HAVE THE SAME PROBLEM 40,000 MILES LATER. I WONDER IF THE WARRANTY IS GOING TO BE EXTENDED WITH THE NEW MOTOR. A RECALL NEED TO BE ISSUED. THE CONNECTING ROD IN THE ENGINE BECOMES TOO HOT EITHER IT SIEZES OR BREAKS. MY OPTIMA IS A TURBO I AM NOT SURE ABOUT THE OTHERS.

09/26/2016
Components: ENGINE
Incident Date: 09/24/2016
Crash: No
Fire: No
Vehicle Identification Number: 5XXGR4A60EG******
Summary

WHILE DRIVING WITH MY FAMILY OF 4 ON THE FREEWAY IN A DESOLATE AREA OF SANTA CLARITA ON 9/24/16 AT 3:15PM MY VEHICLE SHUT OFF WITHOUT ANY WARNING. WE WERE GOING 65 MPH, ALL LIGHTS ON THE DASH FLASHED AND THE CAR SHUT OFF. WE WERE IN THE 2ND LANE AND HAD TO USE THE MOMENTUM OF SPEED TO MAKE IT TO THE SHOULDER, WE WERE ALMOST HIT. ONCE WE MADE IT TO THE SHOULDER OF THIS BUSY FREEWAY, WE WERE UNABLE TO START THE CAR, PUT WINDOWS UP OR DOWN, OPEN THE TRUNK ETC. THE CAR WAS COMPLETELY DEAD. WE SAT WAITING FOR AAA AND HOPING NOT TO GET HIT. IT WAS 85 DEGREES OUT AND MY 74 YEAR OLD MOTHER AND DISABLED SISTER SAT IN THE CAR FOR 30 MINS UNTIL THE TOW TRUCK ARRIVED. IF WE WEREN'T SO LUCKY OR IF WE WERE IN THE RIGHTER LANES OF TRAFFIC 4 LIVES COULD HAVE BEEN LOST THAT DAY. I AM VERY ANXIOUS AND NERVOUS TO DRIVE THE VEHICLE AGAIN HOWEVER; I HAVE NO CHOICE IT IS OUR FAMILIES PRIMARY VEHICLE. THE SERVICE REP AT THE DEALERSHIP TOLD BE PREMATURELY THAT IT IS THE MOTOR HOWEVER; THE DIAGNOSIS IS NOT FINALIZED. I FEAR FOR THE SAFELY OF MY FAMILY AND FRIENDS IN THE CAR NOW, AND REALLY DO NOT WANT TO DRIVE IT AGAIN. IT GIVES ME MAJOR ANXIETY ESPECIALLY SINCE I DRIVE FROM CA TO AZ 4 TIMES A YEAR AND NOW FEAR THIS HAPPENING IN THE MIDDLE OF THE DESERT. I DON'T UNDERSTAND HOW A CAR 19 MONTH OLD WITH 48K MILES CAN HAVE THIS TYPE OF ISSUE. ACTUALLY I DON'T KNOW HOW ANY CAR ANY AGE AND MILES CAN HAVE THE ISSUE OF JUST SHUTTING OFF WITHOUT WARNING, IT IS A MAJOR SAFETY CONCERN.

09/23/2016
Components: ENGINE
Incident Date: 08/04/2016
Crash: No
Fire: No
Vehicle Identification Number: 5XXGN4A72EG******
Summary

CAR STALLING WHEN ACCELERATING FROM A STOPPED POSITION MAKING TURNS. THIS IS VERY DANGEROUS TO PUBLIC SAFETY AND COULD CAUSE MAJOR COLLISIONS. MY CAR DID IT A FEW TIMES BEFORE ENGINE BEGAN KNOCKING AND HAD TOWED. THE KIA DEALERSHIP SERVICE DEPARTMENT SAID IT WAS A CONNECTOR ROD BEARING DEFECT AND ULTIMATELY CAUSED TOTAL ENGINE FAILURE. KIA IS PUTTING THE BURDEN ON THE CONSUMERS TO PROVE THE DEFECT WASN'T CAUSED BY POOR MAINTENANCE EVEN THOUGH THEY HAVE EXTENDED WARRANTY TO DEALERSHIPS. THIS PROBLEM WILL NOT GO AWAY UNTIL KIA REPAIRS THE DEFECT IN THE ENGINE AND HUMAN LIFE WILL BE AT STAKE.

07/29/2016
Components: ENGINE
Incident Date: 04/18/2016
Crash: No
Fire: No
Vehicle Identification Number: KNAGM4AD0E5******
Summary

TL* THE CONTACT OWNS A 2014 KIA OPTIMA. WHILE DRIVING 70 MPH, THE VEHICLE MADE A LOUD NOISE FROM THE ENGINE BAY. THE VEHICLE WAS TOWED TO THE DEALER WHERE IT WAS DIAGNOSED THAT THERE WAS SLUDGE BUILD UP IN THE ENGINE. THE ENGINE NEEDED TO BE REPLACED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 51,000.

07/27/2016
Components: ENGINE
Incident Date: 06/20/2016
Crash: No
Fire: No
Vehicle Identification Number: 5XXGM4A71EG******
Summary

I WAS DRIVING HOME FROM WORK AND STOPPED AT A RED LIGHT. MY CAR STALLED AND I HAD TO RESTART VEHICLE. THERE WERE NO LIGHTS ON BEFORE OR AFTER THE CAR TURNED OFF. WHITE SMOKE APPEARED. SO MUCH SMOKE I COULD NOT TELL IF IT WAS FROM BACK OR FRONT OF CAR. I DROVE THE CAR A COUPLE MORE BLOCKS AND HEARD AN EXTREMELY LOUD KNOCKING NOISE, CAR STARTED JERKING AND TRYING TO DIE/STALL AND AGAIN A TON OF SMOKE. I PARKED THE CAR AND HAD IT TOWED TO DEALERSHIP. SOMEONE FROM SERVICE DEPT CALLED AND SAID IT WAS A BAD BATTERY AND WOULD BE 350+ TO REPLACE THE BATTERY. HE LIED AND TOLD ME HE PUT A NEW BATTERY IN IT AND DROVE IT AROUND THE BLOCK AND IT WAS FINE. I SPOKE TO SERVICE MANAGER TO PROPERLY DIAGNOSE MY VEHICLE. I HAS OT PAY DIAGNOSTIC FEE AND WAS TOLD 5 DAYS LATER THAT IT WAS ENGINE FAILURE AND I NEEDED TO PROVIDE MAINTENANCE RECEIPTS. I TOLD THEM I HAD JUST MOVED AND THE ONLY RECEIPTS I COULD GET WERE THE ONES IN THE CAR UNTIL I COULD GET THROUGH THE BOXES IN STORAGE AND GARAGE. THEY SAID TO PROVIDE WHAT I COULD FIND. I WAS ABLE TO EASILY LOCATE 4 RECEIPTS (THEY WANTED 10, VEHICLE HAS 53,000 MILES) I EXPLAINED AGAIN THAT I KNEW THE CAR HAD A DEFECTIVE ENGINE AND EXPECTED IT BE COVERED UNDER WARRANTY. I WAS NOTIFIED 10 DAYS LATER THAT THE VEHICLE WOULD NOT BE COVERED BY WARRANTY AND I ESCALATED MY CLAIM TO KIA CUSTOMER CARE. IN THE MEANTIME, I HAVE BEEN TOLD THAT THEY WILL FILE VEHICLE ABANDONMENT ON MY CAR IF I DO NOT REMOVE OR REPAIR. I HAVE YET TO BE GIVEN AN EXACT AMOUNT OF COST TO REPAIR. I PROVIDED THE EXTENDED WARRANTY THAT KIA MAILED OUT ON JUNE 10, 2016. IT WAS PUSHED BACK AT ME AND I WAS TOLD "THEY KNOW ABOUT IT, BUT IT'S NOT COVERED" I WAS NOT INJURED, BUT I WAS NOT ON MAJOR HIGHWAY AND ONLY ON SIDE RESIDENTIAL STREET WHEN IT OCCURRED AND WAS ABLE TO SAFELY GET TO SIDE OF ROAD. KIA KNOWS OF THE DEFECT AND DANGER IT POSES & REFUSES TO RECALL THIS VEHICLE.

07/15/2016
Components: ENGINE
Incident Date: 07/14/2016
Crash: No
Fire: No
Vehicle Identification Number: 5XXGN4A78EG******
Summary

CAR COMPLETELY SHUT DOWN DOING 40 MILES PER HOUR--- -WAS TOLD ENGINE SEIZED --ENGINE BEING REPLACED NO POWER STEERING NO BRAKES BARELY AVOIDED AN ACCIDENT ON A HIGHWAY HEAVY TRAFFIC DUE TO CONSTRUCTION

06/13/2016
Components: ENGINE
Incident Date: 06/13/2016
Crash: No
Fire: No
Vehicle Identification Number: 5XXGM4A72EG******
Summary

WHILE DRIVING ON THE HIGHWAY AT 70MPH THE VEHICLE EXPERIENCED A COMPLETE LOSS OF POWER. THE ENGINE TURNED OFF, LOSS OF POWER STEERING, LOSS OF POWER BRAKING, AND IMMEDIATE DECELERATION OF THE VEHICLE. THIS INCIDENT POSED A HAZARDOUS CONDITION FOR BOTH THIS VEHICLE AND OTHER VEHICLES ON THE ROAD. THE VEHICLE WAS PULLED TO THE SIDE OF THE ROAD AND WAS RESTARTED. THERE WAS NO ACCIDENT OR INJURIES RELATED TO THIS INCIDENT. THE KEY WAS IN THE ON POSITION, NO CHECK ENGINE LIGHT WAS TRIGGERED. BASED ON OTHER COMPLAINTS, IT APPEARS THAT THIS IS A MANUFACTURER ENGINE ISSUE FOR WHICH THE MANUFACTURER IS NOT ISSUING A RECALL OR HONORING THE MANUFACTURER WARRANTY. THE VEHICLE HAS ~22,000 MILES AND ALL MANUFACTURER SUGGESTED MAINTENANCE HAS BEEN PERFORMED ON TIME PER THE MANUFACTURER'S SPECIFICATIONS.

06/08/2016
Components: ELECTRICAL SYSTEM,ENGINE
Incident Date: 05/09/2016
Crash: No
Fire: Yes
Vehicle Identification Number: 5XXGN4A74EG******
Summary

MAY 9TH 2016, DRIVING TO WORK ON I-44 HEADING TO WORK, MY VEHICLE WITHOUT WARNING SHUTS OFF AND DIES, I START TO SEE WHITE SMOKE COME FROM THE ENGINE COMPARTMENT, I SAFELY PULL THE CAR OVER TO SHOULDER BECAUSE IT WAS STILL ROLLING. EXIT THE VEHICLE AND OPEN THE HOOD, AND THE ENGINE CATCHES FIRE ON THE DRIVER SIDE OF THE ENGINE. I HAVE SPOKEN TO MANY CERTIFIED MECHANICS ALL WITH THE SAME ANSWER THAT IT WAS AN ELECTRICAL FIRE. I HAVE SINCE COMPLETED THE TOTAL LOSS PROCESS WITH MY INSURANCE. I HAVE CONTACTED KIA CONSUMER AFFAIRS WHO WERE ABSOLUTELY ZERO HELP. THE VEHICLE WAS STILL UNDER WARRANTY AS IT ONLY HAD JUST OVER 36000 MILES.

06/08/2016
Components: ENGINE
Incident Date: 05/05/2016
Crash: No
Fire: Yes
Vehicle Identification Number: 5XXGN4A75EG******
Summary

TL* THE CONTACT OWNS A 2014 KIA OPTIMA. WHILE DRIVING 40 MPH, THE ENGINE OIL WARNING LIGHT ILLUMINATED AND BLACK SMOKE EMITTED FROM THE EXHAUST. THE VEHICLE WAS TAKEN TO A DEALER ON MULTIPLE OCCASIONS WHERE IT WAS DIAGNOSED THAT THE ENGINE OIL NEEDED TO BE REPLENISHED. THE VEHICLE WAS REPAIRED; HOWEVER, THE FAILURE PERSISTED. THE VEHICLE WAS TAKEN BACK TO THE DEALER WHERE IT WAS DIAGNOSED THAT THE ENGINE NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 33,550.

06/08/2016
Components: STEERING
Incident Date: 06/07/2016
Crash: No
Fire: No
Vehicle Identification Number: 5XXGN4A73EG******
Summary

DRIVING AT SPEEDS BETWEEN 60 - 85 MPH ON THE HIGHWAY, CAR BEGINS TO DRIFT TO THE LEFT CAUSING DRIVER TO TRY TO CORRECT. THIS CREATES DRIVER TO OVER STEER AND MAKING CAR TAKE A HARD SWERVE TO THE RIGHT. CONSTANTLY TRYING TO STEER AND CORRECT THE CAR AT HIGH SPEEDS. AT THESE LISTED SPEEDS CAR WILL NOT CONTINUE ON A STRAIGHT LINE. WHEN HITTING THE BRAKES THE CAR SEEMS TO WANT TO GO EITHER LEFT OR RIGHT WHEN BRAKING AT LISTED SPEEDS ABOVE. CAR IS VERY DANGEROUS DRIVING AT LISTED SPEEDS, IT IS A CONSTANT BATTLE TO TRY AND KEEP IT IN THE DESIGNATED LANES. WHEN TRYING TO CORRECT THE PROBLEM BY ADJUSTING LEFT OR RIGHT IT THE CARS BEGINS TO WANT TO LOSE CONTROL.

05/11/2016
Components: ENGINE
Incident Date: 04/05/2016
Crash: No
Fire: No
Summary

ONE MORNING I TURNED THE CAR ON AND SAW BUNCH OF WHITE LIGHT BLUE SMOKE COMING OUT OF THE TAIL PIPE AFTER RUNNING THE ENGINE FOR FEW MINUTES SMOKE WENT AWAY DROVE IT AROUND NOTHING DROVE GOOD SO MONDAY I CALLED WEST COVINA KIA TOLD ABOUT THE SMOKE AND SAID IT WAS A BAD BATCH OF GAS SO THEY SAID PUT EJECTOR CLEANER IN THE TANK AND THAT SHOULD HELP IT OUT SO I DID RAN GOOD FOR A WHILE AND THE SMOKE STARTED UP AGAIN BUT NOW THE ENGINE MADE A RATTLING SOUND SO CALLED KIA OF WEST COVINA AND SAID BRING IT IN SO LEFT IT THERE THEY DID A DIAGNOSTIC TEST AND SAID I HAD SLUDGE IN MY ENGINE AND THAT THE ENGINE WAS STARVING FOR OIL SO THE BAD NEWS IS NO RECEIPT NO WARRANTY IT WOULDN'T BE COVERED SO THIS HAS TO COME OUT OF MY POCKET AND I NEED A NEW ENGINE WHICH IT'S GOING TO COST ME $6500 I DID MY OIL CHANGES BUT CAN'T SHOW PROOF OF IT SO I'M STUCK WITH THE BILL I DON'T THINK IT'S RIGHT THEY KNOW THEY HAVE DEFECTIVE ENGINES .I'M NOT THE ONLY ONE WITH THIS ISSUE, MANY PEOPLE ARE HAVING THE SAME PROBLEM AND I ONLY HAVE 19.000 MILES ON IT HAVE IT FOR 2 YEARS THERE SHOULDN'T BE PROBLEMS ON THIS NEW CARS BUT THIS GUY'S FOUND A LOOP HOLE AND NOW THEY ARE SCREWING WITH CONSUMERS THEY SHOULD MAN UP ABOUT THEIR FAULTY ENGINES THEY SHOULD RECALL THE ENGINES

05/05/2016
Components: AIR BAGS
Incident Date: 05/03/2016
Crash: No
Fire: No
Vehicle Identification Number: 5XXGN4A78EG******
Summary

I WAS DRIVING AT APPROXIMATELY 15-20 MPH IN A BACK-STREET WHEN I DROVE OVER A STEADY BUMP, WHICH CAUSED THE PASSENGER SIDE AIRBAG TO DEPLOY. THE BUMP IN NATURE I WOULD SAY WAS NOT A ROUGH BUMP. I IMMEDIATELY TOOK THE CAR BACK TO DEALER AT SHAUMBURG KIA ADDRESS: 1100 E GOLF RD, SCHAUMBURG, IL 60173 PHONE:(847) 908-0502

03/28/2016
Components: AIR BAGS
Incident Date: 03/26/2016
Crash: Yes
Fire: No
Vehicle Identification Number: 5XXGN4A7XEG******
Summary

I WAS T BONED BY A LADY IN A DODGE MINI VAN WHO RAN A STOP SIGN APPROX 30 MPH THERE WAS DAMAGE FROM THE FRONT OF MY CAR TO THE REAR WITH THE PASSANGER DOOR BEING RIPPED OFF DURING THE IMPACT. THE SIDE AIRBAGS NEVER DEPLOYED. THIS IS VERY CONCERNING TO ME AND NEEDS TO BE ADDRESSED

03/21/2016
Components: ENGINE
Incident Date: 02/15/2016
Crash: No
Fire: No
Summary

LESS THAN 30,000 AND MY ENGINE IS SHOT! I TOOK MY CAR FOR SERVICE IN JANUARY 2016, TOLD THEM I WAS SEEING BLACK SMOKE AND I WAS TOLD IT WAS NOTHING. I ACTUALLY WAS TOLD TO PUT FUEL INJECTOR CLEANER IN WITH EVERY FILL-UP. I CONTINUED TO HAVE THE PROBLEM AND TOOK IT BACK IN FEBRUARY 15, 2016. NOW THEY SAY I HAVE SLUDGE IN MY ENGINE AND WARRANTY WON'T COVER, BECAUSE WE USED THE WRONG OIL DOING OUR OWN OIL CHANGES. I PROVIDED COPIES OF THE PAGES FROM THE OWNER'S MANUAL SHOWING THAT WE USED THE CORRECT OIL, BUT NO LUCK. AFTER A WEEK I WAS TOLD THE ENGINE WOULD BE REPLACED VIA A "GOODWILL GESTURE", BUT A RENTAL WILL NOT BE COVERED. I WAS ALSO TOLD MY CAR WOULD BE OUT WITHIN 7 DAYS....FFWD 35 DAYS...STILL NO CAR AND WHEN I GET SOMEONE ON THE PHONE FROM THE SERVICE DEPT, I'M GIVEN THE RUN-AROUND AND PROMISED THAT I WILL BE CALLED BACK WITHIN A FEW HOURS WITH AN UPDATE. WELL, IT'S BEEN 96 HOURS THIS TIME AND I'M STILL WAITING. NOT ONLY DO YOU NOT HAVE CALLS RETURNED, EMAILS ARE NOT RESPONDED TO EITHER. THIS HAS BEEN THE WORST EXPERIENCE WITH A SERVICE DEPARTMENT EVER. THANKFULLY I ONLY KEPT THE RENTAL THAT THEY MADE ME PAY FOR 15 DAYS. (I STILL BELIEVE I DESERVE REIMBURSEMENT FOR IT.)

02/17/2016
Components: ENGINE
Incident Date: 12/15/2015
Crash: No
Fire: Yes
Summary

TL* THE CONTACT OWNS A 2014 KIA OPTIMA. WHILE THE VEHICLE WAS IN MOTION, BLACK SMOKE APPEARED FROM THE REAR OF THE VEHICLE. THE VEHICLE WAS TAKEN TO THE DEALER, BUT THEY WERE UNABLE TO PROVIDE A PERMANENT REMEDY FOR THE REPAIR DUE TO EXCESSIVE SLUDGE. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE VIN WAS NOT AVAILABLE. THE APPROXIMATE FAILURE MILEAGE WAS 30,000.

02/08/2016
Components: STEERING
Incident Date: 02/02/2016
Crash: No
Fire: No
Vehicle Identification Number: 5XXGM4A71EG******
Summary

IF I DRIVE OVER 35-40 MPH MY CAR BEGINS TO SWERVE AND I OR MY HUSBAND CAN'T CONTROL THE STEERING. I CAN'T DRIVE ON THE INTERSTATE BECAUSE OF MY CAR SWERVING UNCONTROLLABLY DESPITE MY CONSTANT CORRECTIONS. I HAVE ALMOST HIT COUNTLESS CARS BECAUSE OF THIS MALFUNCTION. WINDY DAYS ARE THE WORST, I CAN'T DRIVE MY CAR OVER 20 MPH. I'VE ALSO BEEN PULLED OVER MULTIPLE TIMES BECAUSE OF THE CAR SWERVING. MIND YOU I JUST PURCHASED MY CAR IN OCTOBER 2015, I'VE ONLY HAD THIS CAR A FEW MONTHS BUT I'M READY TO GET RID OF IT. I HAD THE ALIGNMENT CHECKED AND THEY SAID THERE'S NOTHING WRONG WITH IT. I AM SCARED FOR ME AND MY FAMILY'S SAFETY. I'VE TALKED TO MULTIPLE OPTIMA OWNERS AND WE ALL SEEM TO HAVE THE SAME PROBLEM. WHY IS THIS NOT A RECALL?? HOW MANY ACCIDENTS HAVE TO HAPPEN BEFORE THIS IS A RECALL?

01/29/2016
Components: STEERING
Incident Date: 01/28/2016
Crash: No
Fire: No
Vehicle Identification Number: 5XXGM4A78EG******
Summary

I TOOK MY CAR IN FOR AN OIL CHANGE TO THE DEALER AND THEY SAID THERE WAS A RECALL ON THE STEERING PANEL. I ASKED WHY I DID NOT GET A NOTICE AND THEY SAID IT WAS NOT THEIR PROBLEM THAT I WOULD NEED TO CALL KIA MOTORS. I CALLED KIA AND THEY SAID THEY DO NOT SEND THEM OUT ALL AT ONCE...CERTAIN TIMES. THIS DID NOT MAKE SENSE I ASKED IF ONE HAD BEEN OUT TO ME AND THEY WERE VERY UNHELPFUL. SHOULDN'T EVERYONE RECIEVE NOTICE WHEN THERE A PROBLEM?

01/19/2016
Components: SUSPENSION
Incident Date: 02/19/2014
Crash: No
Fire: No
Summary

TL* THE CONTACT OWNS A 2014 KIA OPTIMA. THE CONTACT STATED THAT THE VEHICLE VEERED TO THE LEFT AND RIGHT, WHEN DRIVING AT HIGH SPEEDS. THE VEHICLE WAS TAKEN TO THE DEALER BUT WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS APPROXIMATELY 100. THE VIN WAS NOT AVAILABLE. PARTS DISTRIBUTION DISCONNECT.

12/23/2015
Components: ENGINE
Incident Date: 11/02/2015
Crash: No
Fire: No
Vehicle Identification Number: KNAGM4A7XE5******
Summary

CAR CUTS OFF WHILE DRIVING, DOESN'T MATTER IF GOING 40 MPH OR 80 MPH.......ENGINE TACH DROPS TO "0"........FOOT FEED DOESN'T RESPOND........YOU KEEP TRYING TO GIVE GAS UP AND DOWN.......FINALLY WILL BUCK AS TRYING TO RESPOND ......AS CUTTING IN AND CUTTING OUT.....FINALLY WILL THEN DRIVE AS NORMAL........YOU MAY COAST DOWN TO FROM 80 TO 20 MPH BEFORE IT GOES AGAIN. NO DASH LIGHTS INDICATED, DO NOT HAVE TO TURN KEY TO START, DOES NOT......CAUSE A CHECK ENGINE LIGHT, NO CODES INDICATED...........DAUGHTER ALMOST GOT REAR END ON THE INTERSTATE......SOMEONE IS GOING TO GET KILLED!!!! WITHOUT A DOUBT A MAJOR "SAFETY ISSUE"..................READING NUMEROUS COMPLAINTS OF OTHER KIA MODELS HAVING THE SAME ISSUE.................THIS NEEDS TO BE LOOKED INTO, HOW MANY LIVES HAVE BEEN LOST FROM KIA'S CUTTING OFF WHILE DRIVING??????

12/10/2015
Components: ENGINE
Incident Date: 12/01/2015
Crash: No
Fire: No
Vehicle Identification Number: 5XXGR4A66EG******
Summary

VEHICLE EXPERIENCES THE SAME ISSUES THAT ARE ALSO HAPPENING ON HYUNDAI SONATAS WITH THEIR ENGINE RECALLS. WHILE TRAVELING AT HIGHWAY SPEEDS OF 50-60 MPH AND THEN ACCELERATING, THE ENGINE MAY SOMETIMES JERK/SPUTTER AS IF ABOUT TO STALL. THIS MAY BE DUE TO THE FACT THAT THE ENGINES WERE NOT CLEANED PROPERLY WHILE BEING MANUFACTURED, LEAVING MECHANICAL DEBRIS WITHIN, AS STATED BY THE HYUNDAI ENGINE RECALL INVESTIGATION.THIS CAN BECOME A MAJOR CONCERN AS THE CAR COULD POTENTIALLY BECOME UNRESPONSIVE ON THE HIGHWAY OR EVEN SLOW DOWN/ STOP SUDDENLY IN THE CASE THAT THE ENGINE MAY STALL.

08/31/2015
Components: UNKNOWN OR OTHER
Incident Date: 08/29/2015
Crash: No
Fire: No
Vehicle Identification Number: 5XXGM4A71EG******
Summary

I PURCHASED A KIA OPTIMA IN DECEMBER OF 2014. AT 8,000 MILES I NOTICED UNUSUAL WEAR ON MY TIRES, I HAD THEM ROTATED AND BALANCED AT 7,500. I RECENTLY WENT TO AMERICA TIRES WITH THE MILEAGE AT 14,50 THEY CONFIRMED THAT THE TIRES WERE WORN DOWN TO LESS THAN 50% OF THE TREAD. THEY ROTATED AND BALANCED THEM BUT THE LIFE OF MY TIRES IS SHORT. IT APPEARS THAT THE TIRES ARE INFERIOR. I FEEL UNSAFE DRIVING MY CAR. I HAVE DRIVEN SEVERAL CARS HOWEVER I HAVE NEVER HAD TO REPLACED TIRES THIS SOON ON A VEHICLE. I HAVE ABOUT 5 TO 7 THOUSANDS MILES LEFT BEFORE REPLACEMENT IS NEEDED. THE TIRES IN QUESTION ARE NPRIZAH8. MY FEAR IS THAT SEVERAL UNSUSPECTING PEOPLE ARE DRIVING AROUND ON THESE UNSAFE TIRES WHICH COULD CAUSE SERIOUS PROBLEMS. ESPECIALLY THOSE WHO DON'T HAVE REGULAR SERVICE ON THEIR TIRES. CAN YOU TELL ME IF THERE HAS THERE BEEN ANY ISSUES WITH THESE TIRES?

08/24/2015
Components: VEHICLE SPEED CONTROL,UNKNOWN OR OTHER,SERVICE BRAKES
Incident Date: 08/16/2015
Crash: Yes
Fire: No
Vehicle Identification Number: 5XXGM4A74EG******
Summary

I WAS TRYING TO BACK IN BETWEEN2 VEHICLES IN THE CHURCH PARKING LOT. AND WHILE DOING SO, WITH MY FOOT ON THE BRAKE THE CAR LUNCHED BACKWARDS WITH A JERKING MOTION, LIKE IT WAS TRYING TO DO 2 DIFFERENT THINGS ATONE TIME, AT FULL RATE OF SPEED AND DOING SO, IT BACKED INTO THE VEHICLE TO MY LEFT, THE CAR ACTED LIKE IT HAD A MIND OF IT'S OWN. I REPORTED THE ACCIDENT AND WHEN THE POLICE ARRIVED ON THE SIGHT, HE INFORMED ME THAT HE HAD SEEN AN ISSUE LIKE THIS HAPPENING ON THE NEWS. I HAD NEVER HEARD OF AND I WENT ONLINE TO REPORT THIS INCIDENT. I WAS NOT HURT AND IF MY COUSIN WASN'T IN THE CAR, I DON'T THINK ANYONE WOULD'VE BELIEVED ME. I THINK THIS NEEDS TO BE LOOKED INTO, I'M REALLY SCARED TO DRIVE MY VEHICLE.

08/06/2015
Components: UNKNOWN OR OTHER
Incident Date: 08/06/2015
Crash: No
Fire: No
Vehicle Identification Number: 5XXGM4A7XEG******
Summary

TOOK MY CAR IN FOR AN OIL CHANGE AND THEY STATED THAT THE OIL PAN DRAIN PLUG IS CRACKED.

07/01/2015
Components: VEHICLE SPEED CONTROL
Incident Date: 06/26/2015
Crash: No
Fire: No
Vehicle Identification Number: 5XXGM4A74EG******
Summary

I WAS DRIVING MY CAR LAST FRIDAY AND THE CAR STARTED ACCELERATING AND THEN SLOWING DOWN. I TRIED TO SPEED UP WHEN IT SLOWED DOWN BECAUSE I WAS IN TRAFFIC AND WAS AFRAID THAT SOMEONE WOULD HIT ME SO IT WOULD SPEED UP AND THEN SLOW DOWN. IT SCARED ME SO I PULLED OVER ON A SIDE STREET SO NO ONE WOULD HIT ME BEING THAT THE CAR WAS DRIVING ERRATIC. I STOPPED THE CAR, TURNED IT OFF THEN RESTARTED IT . ONCE I DID THAT , SAME THING AGAIN SO I TURNED IT OFF AGAIN AFTER I PULLED OVER THE SECOND TIME. THE 3RD TIME , IT STARTED DRIVING NORMAL BUT A COUPLE OF DAYS LATER , I COULD NOT START IT. I HAD TO HAVE TOWED 3 DAYS IN A ROW TO A DEALERSHIP AND THEY REPLACED SOMETHING EACH DAY BUT THE NEXT DAY , THE CAR WOULD NOT START . I AM AFRAID TO GET STRANDED AGAIN AND THIS IS A BRAND NEW CAR !!! ITS A 2014. I WAS INITIALLY REAL EXCITED WHEN I BOUGHT THIS CAR BECAUSE BUT I HAVE HAD NOTHING BUT PROBLEMS. THERE IS ALWAYS SOMETHING GOING WRONG WITH THIS CAR AND I NO LONGER FEEL SAFE DRIVING IT. *TR

06/30/2015
Components: VISIBILITY
Incident Date: 06/29/2015
Crash: No
Fire: No
Vehicle Identification Number: 5XXGN4A70EG******
Summary

TL* THE CONTACT OWNS A 2014 KIA OPTIMA. WHILE DRIVING APPROXIMATELY 50 MPH, THE TEMPERATURE IN THE VEHICLE SUDDENLY INCREASED AND A LOUD EXPLOSION SOUND WAS HEARD. AFTER INSPECTING THE VEHICLE, THE CONTACT NOTICED THAT THE SUN ROOF SHATTERED. THE VEHICLE WAS DRIVEN TO THE CONTACT'S RESIDENCE. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE VEHICLE WAS TAKEN TO THE DEALER. THE APPROXIMATE FAILURE MILEAGE WAS 37,000.

04/17/2015
Components: ELECTRICAL SYSTEM
Incident Date: 04/15/2015
Crash: No
Fire: No
Summary

WE HAD TAKEN OUR CAR TO THE DEALERSHIP FOR A REGULAR OIL CHANGE. THEY ADVISED THAT THERE WAS A RECALL AND FIXED WHATEVER THE PROBLEM WAS. WE FOUND THE FUSE COVER ON THE DASHBOARD. 1 DAY LATER, THE SYMBOLS ON THE DASHBOARD BEGAN TO LIGHT UP AND THE CAR FROZE, LOCKED AND DIED. I WAS ABLE TO GET IT OVER TO THE SIDE OF THE ROAD. I WAS TOLD THAT IT WAS THE ALTERNATOR. THIS CAR HAS 7800 MILES ON IT AND IS A YEAR OLD. IT WAS FORTUNATE I WAS NOT ON A HIGHWAY. THERE PROBABLY WOULD HAVE BEEN A SERIOUS ACCIDENT. I COULDN'T EVEN GET MY FLASHERS ON BECAUSE THE BATTERY WAS COMPLETELY DEAD. I ASKED WHY THIS WOULD HAPPEN AND IF IT COULD HAPPEN AGAIN AND WAS GIVEN NO CONCRETE ANSWER. I LOVED DRIVING THIS CAR, BUT MY CONFIDENCE IN THIS VEHICLE IS NOW LOST. *TR

04/06/2015
Components: VEHICLE SPEED CONTROL,UNKNOWN OR OTHER,FUEL/PROPULSION SYSTEM
Incident Date: 04/01/2015
Crash: No
Fire: No
Vehicle Identification Number: 5XXGN4A72EG******
Summary

THE PROBLEM IS SPORADIC BUT HAPPENS FREQUENTLY. IF I PRESS THE GAS PEDAL TO INCREASE MY SPEED, WHETHER FROM A STOPPED POSITION, OR TO PULL INTO A BUSY ROADWAY, OR TO INCREASE MY SPEED TO PASS ANOTHER VEHICLE, THE CAR WILL START TO GO THEN CHOKE, SO THAT NO MATTER HOW HARD I PRESS THE GAS PEDAL, THE RPM STAY THE SAME AND THE VEHICLE LOSES POWER AND WILL NOT SPEED UP. IF KIA DOESN'T FIGURE OUT WHAT IS CAUSING THIS - BECAUSE I HAVE SEEN OTHER PEOPLE WITH DIFFERENT OPTIMA VEHICLE YEARS COMPLAIN ABOUT THIS - SOMEONE IS GOING TO GET KILLED. I HAVE HAD NUMEROUS NEAR MISSES BECAUSE OF THIS PROBLEM. I ALSO SEE MANY PEOPLE SAYING KIA IS TELLING THEM THIS IS THE WAY THE VEHICLE IS SUPPOSED TO BEHAVE - REALLY??? MY CAR IS CURRENTLY AT THE DEALER TO HOPEFULLY HAVE THE PROBLEM DIAGNOSED AND FIXED. THEY GAVE ME A LOANER CAR, WHICH IS A 2013 KIA OPTIMA, AND GUESS WHAT? PULLING OUT OF THE DEALERSHIP IN THE LOANER I WAS ALMOST REAR ENDED BECAUSE THE LOANER ALSO HAS THIS PROBLEM, BUT 10 TIMES WORSE THAN MY CAR. IT HAPPENED AT LEAST 30 TIMES BETWEEN THE DEALER AND WHERE I WORK - ABOUT A 30 MINUTE DRIVE. ALWAYS WHEN SPEED NEEDS TO BE INCREASED BY WAY OF THE GEARS NEEDING TO UPSHIFT. PLEASE PLEASE PLEASE SOMEONE PAY ATTENTION TO THIS - I HOPE KIA ISN'T WAITING FOR SOMEONE TO GET KILLED BEFORE THEY LOOK INTO THIS FAILURE THAT IS HAPPENING THAT THEIR DEALERSHIPS ARE WRITING OFF AS NORMAL FUNCTION! JUST AS I WAS READY TO SUBMIT THIS COMPLAINT, MY DEALERSHIP CALLED ME BACK AND SURPRISE: "WE ARE UNABLE TO DUPLICATE THE PROBLEM" AND "NO PROBLEM CODES WERE DETECTED." PLEASE KIA, TAKE NOTICE OF THIS PROBLEM BEFORE SOMEONE GETS KILLED!!! *TR

04/02/2015
Components: STEERING
Incident Date: 03/28/2015
Crash: No
Fire: No
Summary

THIS IS MY SECOND KIA OPTIMA, THE FIRST ONE WAS AN OPTIMA EX FULLY EQUIPPED. I NEVER DROVE OVER 60 MPH, SO NEVER EXPERIENCED ANY WRONGS WITH MY STEERING, I WAS TRULY HAPPY WITH IT. WHEN I GOT MY SECOND KIA JUST A FEW MONTHS BACK, I DECIDED TO GET THE SX TURBO, AGAIN FULLY EQUIPPED. IT WAS DEFINITELY NOT A WISE DECISION, THIS CAR HAS MANY ISSUES BUT I WILL CONCENTRATE ON "STEERING AT HIGH SPEEDS". WHILE DRIVING ON THE HIGHWAY AT A SPEED OVER 65 MILES AN HOUR THE CAR TRIED TO STEER TO THE LEFT SO A 4 HOUR DRIVE BETWEEN MIAMI EN ORLANDO BECAME A WORKOUT, TRYING TO KEEP THE CAR STRAIGHT. WHILE SWITCHING LANES, THE CAR WAS ALL OVER THE ROAD MOVING FROM LEFT TO RIGHT. I THOUGH MAYBE THE TIRES AIR PRESSURE IS HIGH, SO I STOPPED TO CALIBRATE THEM, BUT NO THEY WERE OKAY. LONG STORY SHORT I DID SLOW DOWN TO BELOW 60MPH, BUT MY QUESTION REMAINS, WHY A TURBO IF YOU CANT DRIVE IT AT HIGH SPEEDS (OVER 70), I TOOK THE CAR BACK TO THE DEALER AND GUESS WHAT I GOT BACK HOME CAUSE THEY DID NOT FIND ANYTHING WRONG WITH THE CAR. I AM THE DRIVER, I KNOW WHEN SOMETHING IS WRONG, I EXPLAINED THE ISSUE WITH DETAILS TO MAKE IT EASIER FOR THEM TO FIND THE ISSUE AND SOLVED IT. KIA IF THIS WAS A SURVEY. 1 START OUT OF 5 I AM UNHAPPY. *TR

03/12/2015
Components: EXTERIOR LIGHTING
Incident Date: 10/20/2014
Crash: No
Fire: No
Vehicle Identification Number: 5XXGR4A64EG******
Summary

TL* THE CONTACT OWNS A 2014 KIA OPTIMA. WHILE DRIVING AT NIGHT, THE HEADLIGHTS FAILED TO PROVIDE ENOUGH LIGHTING ON THE HIGHEST SETTING. THE VEHICLE WAS TAKEN TO THE DEALER, WHO DIAGNOSED THAT THE VOLTAGE ON THE BULB WAS NOT BRIGHT ENOUGH. THE VEHICLE WAS REPLACED WITH NEW BULBS HOWEVER, THE REMEDY FAILED TO REPAIR THE VEHICLE. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 10,722.

02/17/2015
Components: POWER TRAIN,ENGINE,FUEL/PROPULSION SYSTEM
Incident Date: 02/11/2015
Crash: Yes
Fire: No
Vehicle Identification Number: 5XXGN4A79EG******
Summary

I WAS IN A PARKING STRUCTURE, STOPPED AT A STOP SIGN. I CONTINUED A FEW FEET TO MY DESIGNATED PARKING STALL AND WHEN I TURNED THE WHEEL THE CAR ACCELERATED AT WHAT FELT AND SOUNDED LIKE FULL THROTTLE ON IT'S OWN. THE SURGE OF THE VEHICLE FORCED THE CAR TO CRASH INTO A CONCRETE WALL CAUSING EXTENSIVE DAMAGE TO THE VEHICLE AND BODILY INJURY TO MYSELF. THE VEHICLE IS ONLY A FEW MONTHS OLD. THIS CAR HAS SOME VERY SERIOUS SAFETY ISSUES. SOMEONE COULD HAVE BEEN KILLED. NOW I AM TERRIFIED TO EVER DRIVE IT AGAIN. *TR

01/28/2015
Components: STEERING
Incident Date: 01/25/2015
Crash: No
Fire: No
Summary

IT IS ALMOST IMPOSSIBLE TO DRIVE THE CAR STRAIGHT AT HIGHWAY SPEEDS. THE STEERING STICKS AND IN ORDER TO MAKE THE SMALLEST CORRECTION, YOU HAVE TO OVER-CORRECT. THIS RESULTS IN GOING DOWN THE HIGHWAY IN AN S PATTERN. IT IS NOT AS NOTICEABLE AT LOWER SPEEDS. I JUST TOOK A 3 HOUR TRIP ON THE HIGHWAY AND BY THE TIME I FINISHED I WAS EXHAUSTED FROM THE AMOUNT OF CONCENTRATION REQUIRED TO SIMPLY DRIVE THE CAR IN MY LANE. *TR

01/15/2015
Components: STEERING
Incident Date: 12/04/2014
Crash: No
Fire: No
Vehicle Identification Number: KNAGM4A76E5******
Summary

TL* THE CONTACT OWNS A 2014 KIA OPTIMA. WHILE DRIVING AT VARIOUS SPEEDS, THE VEHICLE VEERED TO THE LEFT AND TO THE RIGHT WITHOUT WARNING. THE VEHICLE WAS TAKEN TO A DEALER. THE TECHNICIAN STATED THAT THE VEHICLE WAS OPERATING AS DESIGNED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 13,050.

01/09/2015
Components: STEERING,SUSPENSION,ELECTRONIC STABILITY CONTROL
Incident Date: 05/01/2014
Crash: No
Fire: No
Summary

HI MY NAME IS [XXX]I HAVE 2014 KIA OPTIMA LX. I HAVE THE CAR SINCE IT HAD 2 MILES AND NOW HAS 14700. WHAT IS RIDICULOUS IS THE STRUTS MAKE CLUNKING NOISE OVER SPEED BUMPS. THE CAR CHANGES LANE BY ITS SELF. YOU CAN HOLD THE STEERING WHEEL CENTER AND THE CAR GOES TO THE LEFT. TOOK IT TO THE DEALER AND THEY SAID IT'S NORMAL. LIES ALL LIES . PLEASE TELL ME HOW MY STRUTS HAVE A SMALL LEAK BUT NOT ENOUGH TO DO ANYTHING ABOUT IT I THOUGHT IT WAS A NEW CAR. IT SEEMS LIKE THE CAR WAS MADE POORLY AND RUSHED. I ALSO FEEL AS IF KIA IS LYING ABOUT GAS MILEAGE AGAIN. THE STEERING FEELS TERRIBLE WHEN YOU ARE ON THE HIGHWAY. THEY ARE A SAD EXCUSE FOR A CAR COMPANY AND AM COMPLETELY DISAPPOINTED WITH THEM. THE REFUSE TO HELP TO ACKNOWLEDGE THAT THERE IS AN ISSUE WITH THE OPTIMA STEERING I HAVE A FAMILY MEMBER WITH A 2013 KIA OPTIMA LX WITH THE SAME STEERING ISSUE. SO TELL ME HOW DO THEY HAVE THE SAME STEERING ISSUE IF THE 2014 WAS REDESIGNED. THE CAR SEEMS LIKE IT LEAKS AIR INTO THE CABIN THEY SAY OTHER WISE. I'M NOT A HAPPY CUSTOMER AND WON'T BE TILL THEY PUT A RECALL FOR MPG. SUSPENSION. STEERING AND BRAKES. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6). *TR

12/16/2014
Components: STEERING
Incident Date: 11/19/2014
Crash: No
Fire: No
Summary

AT ANY SPEED ABOVE 30 MPH, THE STEERING SYSTEM HAS A DELAYED RESPONSE. AS YOU TORQUE THE STEERING TO HOLD A POSITION ON A CROWNED ROAD SURFACE, THE STEERING FINALLY RECOGNIZES A STEERING INPUT COMMAND AND IMMEDIATELY JUMPS TO THE NEW POSITION. NOT ONLY IS IT DISCONCERTING, BUT DEPENDING ON THE ROAD CONDITION (TRAFFIC, LANE WIDTH, OVERALL SPEED) THESE "DIGITAL" JUMPS IN POSITIONING OF THE STEERING WHEEL RESULT IN SIGNIFICANT DRIFTING TO THE LEFT OR RIGHT. I HAVE FOUR CARS, THIS IS THE ONLY "FLY BY WIRE" CAR OF THE LOT. ALL OTHERS HAVE "ANALOG" STEERING WHICH ENABLES CONTINUOUS PRESSURE TO BE APPLIED TO THE STEERING SYSTEM TO MAINTAIN POSITION ON THE ROAD. THIS IS AN EXTREMELY UNSAFE SITUATION. I HAVE THE TURBO OPTIMA. THE DEALER "SOLUTION" WAS TO "TAKE THE STEERING OFF SPORT MODE" AND PUT IN STANDARD MODE. I DIDN'T BUY A TURBO VEHICLE TO BE FORCED TO OPERATE IT LIKE A STANDARD OPTIMA. THE STEERING PERFORMANCE IS FAR LESS IN STANDARD MODE AND MAKES THE VEHICLE RESPONSE SLUGGISH. *TR

12/03/2014
Components: STEERING
Incident Date: 12/03/2014
Crash: No
Fire: No
Summary

TRAVELING ON MAJOR HIGHWAY TO AND FROM WORK DAILY CAR IS EXTREMELY DIFFICULT TO KEEP ON THE HIGHWAY..CAR DRIFTS LEFT TO RIGHT .CONSTANTLY TRYING TO KEEP CAR STRAIGHT ON THE HIGHWAY BY TURNING VEHICLE LEFT RIGHT....LEFT RIGHT!!!!!STRESSFUL!!!!! I JUST PURCHASED THIS VEHICLE! *JS

11/17/2014
Components: STEERING,ENGINE
Incident Date: 11/13/2014
Crash: No
Fire: No
Summary

I PULLED OFF A FRONTAGE ROAD ON TO THE HIGHWAY INTO A CONSTRUCTION ZONE. WHILE DRIVING ABOUT 25-30 MPH MY HAZARD LIGHTS CLICKED ON WHEN MY BLINKER WENT OFF, I REALIZED MY POWER STEERING WAS GONE AND I WAS LOOSING CONTROL. I COASTED TO THE SIDE OF THE ROAD AND REALIZED MY ENGINE HAD SHUT OFF ON ITS OWN. SCARED ME TO DEATH! IF I WOULD HAVE BEEN DRIVING FASTER OR GOING AROUND A TURN I WOULD HAVE BEEN IN SERIOUS DANGER! I GATHERED MY THOUGHTS AS TO WHAT HAPPENED, CALLED MY HUSBAND AND HE SAID TO TRY AND SIMPLY RESTART THE CAR. IT STARTED ON THE FIRST TURN W/ NO HESITATION. I TOOK THE CAR TO THE DEALER THE FOLLOWING DAY AND WAS TOLD THAT THERE WERE NO CODES SHOWING AND IT WAS PROBABLY JUST A GLITCH AND THEY TRIED TO SEND ME HOME IN IT! THAT IS A MAJOR PROBLEM TO ME! I BELIEVE I DESERVE AN EXPLANATION AND A FIX FOR THE PROBLEM RATHER THAN TOLD IT PROBABLY WONT HAPPEN AGAIN, SO DON'T WORRY ABOUT IT! AFTER SPENDING 4 HOURS AT THE DEALERSHIP THEY DECIDED TO KEEP THE CAR FOR ANOTHER FEW DAYS AND PUT ME IN A RENTAL. I PRAY THEY FIND THE CAUSE SINCE I DON'T FEEL SAFE UNTIL THEY DO. *TR

11/17/2014
Components: STEERING
Incident Date: 11/12/2014
Crash: No
Fire: No
Vehicle Identification Number: 5XXGN4A78EG******
Summary

THIS IS NOT A NEW COMPLAINT AS I SEE MANY OTHERS!!!! I PURCHASED A KIA OPTIMA 2014 ON NOVEMBER 8, 2014 WITH 175 MILES. I DID TEST DRIVE BUT NOT AT SPEEDS ABOVE 60 MPH. THE FIRST TIME I DROVE ON THE INTERSTATE, AT SPEEDS 70-80 MPH, I NOTICED I WAS REALLY HAVING TO "STEER" THIS CAR. FIRST LEFT, THEN RIGHT AND NEVER STOPPING UNTIL SPEEDS DROPPED BELOW 60 MPH OR SO. I TOOK IT TO THE DEALER AND THEY CHECKED IT OVER AND SAID EVERYTHING WAS FINE. NEXT HIGHWAY DRIVE WAS 90 MILES EACH WAY AND THE CAR IS DEFINITELY "ALL OVER THE LANE", SO MUCH SO I ACTUALLY GOT MOTION SICKNESS AND ALMOST HAD TO STOP TO VOMIT. WHEN I RETURNED HOME AND STARTED RESEARCHING, I FOUND A SITE WWW.ARFC.ORG AND TO MY SURPRISE, THERE ARE PLENTY OF COMPLAINTS ABOUT THIS EXACT SAME ISSUE WITH THIS CAR. I HAVE JUST NOTIFIED THE DEALER, ALTHOUGH FROM READING OTHERS EXPERIENCES, I AM NOT OPTIMISTIC ABOUT KIA FIXING IT. I IMPLORE YOUR ORGANIZE TO FORCE KIA'S MANAGEMENT TO CORRECT THIS PROBLEM BEFORE THERE ARE DEATHS INVOLVED. IT IS TRULY AN UNSAFE CAR ON THE INTERSTATE HIGHWAY, WHICH SADLY, IS THE BULK OF MY DRIVING. *TR

11/03/2014
Components: VISIBILITY,VISIBILITY/WIPER
Incident Date: 10/27/2014
Crash: No
Fire: No
Vehicle Identification Number: 5XXGN4A71EG******
Summary

TL* THE CONTACT OWNS A 2014 KIA OPTIMA. THE CONTACT STATED THAT THE FACTORY DESIGN REAR VIEW WINDOW WAS DIFFICULT TO VIEW THROUGH. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 250.

10/22/2014
Components: VISIBILITY/WIPER
Incident Date: 01/03/2014
Crash: No
Fire: No
Vehicle Identification Number: 5XXGN4A7XEG******
Summary

TL* THE CONTACT OWNS A 2014 KIA OPTIMA. THE CONTACT STATED THAT THE WINDSHIELD WIPERS WOULD LEAVE STREAKS AND SMEAR THE WINDSHIELD CAUSING A VISIBILITY HAZARD TO THE DRIVER DURING INCLEMENT WEATHER. THE VEHICLE WAS TAKEN TO THE DEALER, WHO REPLACED THE WINDSHIELD WIPERS ON MULTIPLE OCCASIONS. IN ADDITION, THE DRIVER SIDE WIPER ARM WAS REPLACED BUT THE FAILURE PERSISTED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 20. UPDATED 01/05/14*LJ THE CONSUMER STATED AFTER CHANGING THE WIPERS MULTIPLE TIMES THE FAILURE PERSISTED. THE MANUFACTURER OFFERED TO CHANGE THE WINDSHIELD WIPERS AND WINDSHIELD WITH THE FACTORY PARTS FOR A 200.00 DEDUCTIBLE. THE CONSUMER DECLINED. *JS

10/10/2014
Components: STEERING
Incident Date: 09/27/2014
Crash: No
Fire: No
Vehicle Identification Number: 5XXGR4A78EG******
Summary

TL* THE CONTACT OWNS A 2014 KIA OPTIMA. WHILE DRIVING VARIOUS SPEEDS, THE POWER STEERING FAILED WITHOUT WARNING. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 300.

10/06/2014
Components: VISIBILITY
Incident Date: 10/06/2014
Crash: No
Fire: No
Vehicle Identification Number: 5XXGR4A63EG******
Summary

AS WE WERE PULLING INTO A PARKING LOT, THE PANORAMIC SUNROOF EXPLODED OUTWARDS. THE SUNROOF IS BOWED UPWARDS AND GLASS FRAGMENTS WERE ON THE TOP AND TRUNK DECK OF THE CAR. NOTHING STRUCK THE CAR, THE SUNROOF LITERALLY EXPLODED OUTWARDS. AFTER DOING A GOOGLE SEARCH, I FOUND HUNDREDS OF ENTRIES FOR EXPLODING SUNROOFS IN BOTH THE OPTIMA AND THE KIA SORENTO. *TR

09/24/2014
Components: POWER TRAIN,FUEL/PROPULSION SYSTEM
Incident Date: 08/13/2014
Crash: No
Fire: No
Vehicle Identification Number: 5XXGM4A78EG******
Summary

WHEN LEAVING A STOP SIGN .RED LIGHT OR A DRIVE WAY . SOME TIMES THE CAR WON'T GO WHEN GAS PEDAL IS PRESSED.HAS A DELAY OF ABOUT 2 SECONDS .HAVE TO FLOOR THE GAS PEDAL TO MAKE IT GO. VERY BAD WHEN OTHER CARS ARE BEHIND ME. BOUGHT CAR MAY 30 2014 . HAD 5 OR 6 INCIDENTS ALREADY. DEALER CAN'T DUPLICATE PROBLEM CAN'T GET IT FIXED. SUSPECT ECONOMY SYSTEM IS PROBLEM. THE INTERNET HAS SIMILAR COMPLAINTS. *TR

09/12/2014
Components: STEERING
Incident Date: 09/08/2014
Crash: No
Fire: No
Summary

VEHICLE DRIFTS FROM SIDE TO SIDE. VERY DIFFICULT TO MAINTAIN A STRAIGHT LINE. CONSTANT CORRECTIVE STEERING REQUIRED. *TR

09/06/2014
Components: STEERING
Incident Date: 09/01/2014
Crash: No
Fire: No
Summary

THE STEERING WANDERS SIDE TO SIDE. IT IS A CONSTANT BATTLE TRYING TO KEEP IT IN A STRAIGHT LINE.THERE IS NO "SWEET SPOT" YOU CONSTANTLY HAVE TO CORRECT A LITTLE LEFT THEN A LITTLE RIGHT OVER AND OVER AGAIN. ALSO AIR CONDITIONER FAILED TWICE. CAR ONLY HAD 200 MILES ON IT. AND AGAIN AT 350 MILES. *TR

08/14/2014
Components: STEERING
Incident Date: 06/09/2014
Crash: No
Fire: No
Vehicle Identification Number: 5XXGN4A77EG******
Summary

AFTER PURCHASING A BRAND NEW KIA OPTIMA (51 MILES ON IT AT DELIVERY), IT BECAME VERY APPARENT THERE WERE MAJOR ISSUES WITH ITS STEERING AT SPEEDS OVER 50 MPHS. THE VEHICLE WOULD MOVE LEFT OR RIGHT WITHIN A LANE ON ITS OWN AND I WOULD HAVE TO CONSTANTLY PUT INPUT INTO THE STEERING WHEEL TO KEEP IT WITHIN A LANE. MY FIRST ATTEMPT TO REMEDY THE ISSUE WAS TO MY LOCAL DEALERSHIP DOWN THE STREET. THE DEALERSHIPS FIRST ATTEMPT WAS TO CHANGE THE STEERING COMPUTERS SETTING TO MORE OF A SPORT MODE (TOLD EX MODEL ONLY HAS 2 STEERING SETTINGS) AND I WAS OUT OF THERE IN 15 MINUTES. THE CHANGE DID NOTHING TO FIX THE PROBLEM. I TOOK THE VEHICLE BACK TO THE SAME DEALERSHIP AND RE-EXPLAINED THE STEERING ISSUES I WAS HAVING. AFTER RECEIVING A PHONE CALL FROM A SERVICE ADVISOR, I WAS TOLD THE DEALERSHIP HAD CONTACTED KIA REFERENCE THE PROBLEM AND THE DEALERSHIP WAS TOLD TO REPLACE THE ENTIRE STEERING COLUMN TO FIX THE SIDE TO SIDE DRIFTING ISSUE. THE STEERING COLUMN WOULD HAVE TO BE ORDERED AND MY BRAND NEW VEHICLE WAS AT THE DEALERSHIP FOR 5 DAYS TO HAVE A MAJOR PART REPLACED. UPON A CALL FROM THE SERVICE REP. I WAS TOLD MY VEHICLE WAS FIXED AND IT WAS READY FOR PICKUP. IT WAS THE NEXT DAY THAT I GOT THE VEHICLE ON THE FREEWAY ONLY TO FIND I WOULD STILL DRIFT LEFT AND RIGHT. THE PROBLEM WAS NOT FIXED. I CALLED THE DEALERSHIP AND I SET UP AN APPOINTMENT TO TAKE A DRIVE WITH THE MECHANIC WHO SIGNED OFF ON THE REPAIR. I DROVE WITH THE MECHANIC AND SHOWED HIM THE DRIFTING ISSUE WAS STILL THERE. HE AGREED IT SHOULD NOT BE DOING IT BUT I WOULD HAVE TO WAIT FOR A PENDING COMPUTER FIX KIA WAS WORKING ON. I ASKED WHEN THIS WOULD BE AVAILABLE AND I WAS TOLD IT COULD BE 1 MONTH OR UP TO 8 MONTHS. NOW I'M THINKING ABOUT USING THE LEMON LAW IN MY STATE TO RETURN THE VEHICLE. IT HAS LESS THAN 2,000 MILES AND I WON'T LET ANYONE IN MY FAMILY DRIVE IT BECAUSE ITS UNSAFE. *TR

07/30/2014
Components: AIR BAGS
Incident Date: 07/26/2014
Crash: Yes
Fire: No
Vehicle Identification Number: 5XXGN4A76E6******
Summary

TL* THE CONTACT OWNED A 2014 KIA OPTIMA. WHILE DRIVING 20 MPH, THE CONTACT'S VEHICLE WAS CRASHED INTO ON THE DRIVER'S SIDE BY A FIRE TRUCK. THE FRONTAL, SIDE, AND REAR AIR BAGS FAILED TO DEPLOY. THE VEHICLE SPUN AROUND THREE TIMES AND CAME TO REST ON A CURB FACING ONCOMING TRAFFIC. THERE WERE NO INJURIES AND A POLICE REPORT WAS FILED. THE VEHICLE WAS DESTROYED. THE MANUFACTURER REQUESTED THAT THE CONTACT SEND THEM PHOTOS AND THE POLICE REPORT. THE VIN WAS UNAVAILABLE. THE FAILURE MILEAGE WAS 2,000. UPDATED 09/05/14*LJ UPDATED 12/3/2014 *JS..UPDATED 03/01/17 *BF UPDATED 10/30/2017*CN

07/29/2014
Components: STEERING
Incident Date: 06/18/2014
Crash: No
Fire: No
Vehicle Identification Number: 5XXGN4A78EG******
Summary

TL* THE CONTACT OWNS A 2014 KIA OPTIMA. THE CONTACT STATED THAT WHILE DRIVING APPROXIMATELY 60 MPH, THE VEHICLE WOULD STEER IN OPPOSITE DIRECTIONS. THE FAILURE RECURRED ON MULTIPLE OCCASIONS. THE VEHICLE WAS TAKEN TO A PRIVATE MECHANIC FOR DIAGNOSTIC TESTING WHERE IT WAS CONFIRMED THAT THE TIRE PRESSURE WAS TOO HIGH AND THAT THE STEERING WHEEL WAS OVERLY SENSITIVE. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 105.

07/24/2014
Components: STEERING
Incident Date: 07/19/2014
Crash: No
Fire: No
Vehicle Identification Number: KNAGM4A73E5******
Summary

I RECENTLY LEASED A 2014 KIA OPTIMA LX AND WHEN DRIVING HOME ON THE HIGHWAY EXPERIENCED THE FOLLOWED HAZARDS WITH THIS VEHICLE: - DRIFTING - PULLING TO THE LEFT AND RIGHT - DIFFICULTY MAINTAINING STRAIGHT COURSE AND FEELING LIKE THE CAR WAS "ALL OVER THE ROAD" - INSTABILITY WHEN DRIVING IN WINDY CONDITIONS - EXTREMELY SENSITIVE STEERING WHEEL THE CAR PULLED TO THE LEFT AND RIGHT CONSTANTLY AND WAS WORSE AT HIGHER SPEEDS. THE CAR WOULD DRIFT IN LANES AND IT WAS CONSTANT WORK TO GET IT TO GO STRAIGHT WHICH SEEMED IMPOSSIBLE. HIGH GUST WINDS MADE IT SEEM LIKE MY WAR WAS GOING TO MOVE INTO THE OTHER LANE. I CONTACTED DEALERSHIP AND AFTER FURTHER RESEARCH BY THEM, THEY SAID THEY COULD ELECTRONICALLY CHANGE THE MODE OF THE POWER STEERING. THERE SEEM TO BE 2 MODES AVAILABLE AND ONE OF THEM MAKES THE STEERING FLIMSY AND HARD TO HANDLE AND THE OTHER MAKES IT FEEL MORE STABLE LIKE A STEERING WHEEL SHOULD BE. I WOULD SUGGEST ANYONE EXPERIENCING THIS PROBLEM TO CONTACT THEIR SERVICE DEPARTMENT AND ASK FOR THE MODE CHANGE. MOST DEALERSHIP STAFF DON'T EVEN KNOW THIS OPTION EXISTS AND SOME SERVICE DEPARTMENTS AREN'T FAMILIAR WITH IT EITHER BUT APPARENTLY IT DOES EXIST. I WOULD NOT HAVE KEPT THIS VEHICLE IF THEY COULDN'T HAVE CHANGED THE POWER STEERING MODE BECAUSE IT IS SIMPLY UNSAFE TO DRIVE. AGAIN, THIS IS NOT A MODE FEATURE ON THE DASHBOARD OR A DISPLAY FUNCTION THAT SOME OF THE OTHER KIA MODELS HAVE. THIS IS SPECIFICALLY SOMETHING THAT THE SERVICE DEPARTMENT NEEDS TO DO ELECTRONICALLY AND THEY CAN DO THIS ON THE LX MODEL. ONE OTHER FEATURE I JUST DISCOVERED THAT I DON'T LIKE AND THINK MAY BE AN ADDITIONAL PROBLEM IS THE RIDICULOUSLY LOW PASSENGER SEAT. THIS MAKES NO SENSE TO ME AT ALL AND I WILL BE INQUIRING WITH SERVICE ABOUT IT. *TR

07/23/2014
Components: STEERING
Incident Date: 06/02/2014
Crash: No
Fire: No
Summary

THE CAR WILL NOT STAY IN ITS LANE. IT WONDERS AND IS VERY DANGEROUS! *TR

07/21/2014
Components: STEERING
Incident Date: 07/02/2014
Crash: No
Fire: No
Vehicle Identification Number: 5XXGM4A72EG******
Summary

I RECENTLY PURCHASED A 2014 KIA OPTIMA FOR MY WIFE, I CHOOSE THIS CAR SINCE I ALREADY OWNED A 2011 OPTIMA THAT I HAVE BEEN HAPPY WITH, ALMOST 50,000 MILES. SO I FELT I KNEW WHAT I WAS GETTING WITH THE 2014 OPTIMA. I DROVE THIS CAR FOR THE FIRST TIME LAST WEEK AND AT HIGHWAY SPEEDS THERE IS DEFINITELY AN ISSUE WITH THE STEERING, IT IS CHALLENGING TO KEEP IT STRAIGHT AT HIGHWAY SPEEDS, WHEN YOU NEED TO MAKE A CORRECTION TO FOLLOW A CURVE IN THE ROAD, IT IS AS IF THE VEHICLE OVER SHOOTS AND THEN YOU NEED TO CORRECT AGAIN, CAUSING YOU TO MOVE BACK AND FORTH IN THE LANE, IT ALSO FEELS LIKE THE STEERING WHEEL IS HELD IN POSITION BY SOME ELECTROMAGNETIC FORCE, WHILE DRIVING AT HIGHWAY SPEEDS AND IT TAKES EXTRA EFFORT TO MOVE IT FROM THIS POSITION . I AM CONCERNED SINCE I HAVE DRIVEN MY 2011 OPTIMA FOR 3 YEARS AND IT DOES NOT DISPLAY ANY OF THESE CHARACTERISTICS. KIA NEEDS TO LOOK INTO THIS BEFORE SOMETHING TRAGIC HAPPENS. *TR

07/19/2014
Components: SEATS
Incident Date: 07/02/2007
Crash: No
Fire: No
Vehicle Identification Number: KNAGM4A78E5******
Summary

ON OUR 2014 OPTIMA LX MODEL THE PASSENGER SEAT IS ADJUSTED TO LOW TO THE FLOOR BOARD AND MY PARTNER WHICH IS 61 YEARS OLD AND 4'10" IS STARING RIGHT AT THE DASH CANNOT SEE OVER THE TOP OF DASH AND IF AIR BAG SHOULD DEPLOY MAYBE VERY DANGEROUS NOT TO MENTION WOULD LIKE TO SEE THE OUTSIDE WORLD . *TR

07/17/2014
Components: STEERING
Incident Date: 12/04/2013
Crash: No
Fire: No
Vehicle Identification Number: 5XXGN4A78EG******
Summary

AT ALL SPEEDS SINCE NEW - THE CAR HAS HAD NO PREDISPOSITION TO GO STRAIGHT. THE STEERING WHEEL NEEDS CONSTANT INPUT AS THE CAR CONTINUOUSLY WANDERS FROM SIDE TO SIDE. THE STEERING WHEEL NEEDS EXCESSIVE INPUT TO MAKE EVEN THE SLIGHTEST CORRECTION. AND, WHEN THE STEERING DOES RESPOND - IT OVER CORRECTS. THIS EFFECT HAS YOU WEAVING CONSTANTLY. IN THE TIME IT TAKES TO LOOK OVER YOUR SHOULDER TO CHECK TRAFFIC - YOU CAN BE IN THE NEXT LANE. RATHER THAN BEING ABLE TO MAKE A SMOOTH TURN - THE DRIVING LINE THROUGH A TURN LOOKS MORE LIKE A CIRCULAR SAW BLADE THAT A SMOOTH ARC. THE ELECTRIC ASSIST STEERING HAS A DIGITAL FEEL. IT'S AS IF THERE ARE PROGRAMMED DIGITAL POSITIONS THAT THE WHEEL CAN BE TURNED TO. ANYTHING IN BETWEEN THOSE POSITIONS HAS YOU FIGHTING THE STEERING WHEEL TO HOLD YOUR LINE. IT'S BAD DRIVING DOWN THE FREEWAY. IT'S THE MOST DANGEROUS WHEN DRIVING ON NARROW TWO-LANE ROADS - ESPECIALLY WHEN THEY'RE WINDY. IT'S SUBTLE, BUT, YOU CAN FEEL DISTINCT FAVORED STEERING WHEEL POSITIONS TO EITHER SIDE OF STRAIGHT AHEAD(EXAMPLE: 2 AND 4 DEGREES TO EITHER SIDE). IT FEELS AS IF THE STEERING CLICKS INTO THOSE POSITIONS. WHEN THE WHEEL IS IN ONE OF THESE POSITIONS - AND, THE ARC OF THE TURN MATCHES THE 2 OR 4 DEGREE STEERING ANGLE - YOU CAN GO AROUND CORNERS WITH NO HANDS ON THE WHEEL. IT FEELS ELECTRICALLY STUCK IN POSITION. IF A TURN IS NOT THE SAME ANGLE AS THE STUCK POINTS - YOU OFTEN FIND YOURSELF COUNTER-STEERING THROUGH THE TURN. EXAMPLE: YOU'RE GOING THROUGH A 3 DEGREE LEFT HANDER. THE STEERING WHEEL FAVORS A 2 OR 4 DEGREE POSITION. THE 2 DEGREE POSITION HAS YOU DRIFTING TO THE OUTSIDE OF THE TURN. YOU CORRECT TO TIGHTEN IT UP. THE WHEEL CORRECTS BY GOING TO THE FAVORED 4 DEGREE POSITION. YOU HAVE TO HOLD PRESSURE ON THE WHEEL TO THE RIGHT(COUNTERSTEER) TO HOLD YOUR LINE IN A LEFT HAND TURN. UNFORTUNATELY, THERE IS NO FAVORED POSITION FOR GOING STRAIGHT. DANGEROUS! *TR

07/12/2014
Components: SEATS
Incident Date: 07/11/2014
Crash: No
Fire: No
Vehicle Identification Number: 5XXGM4A72EG******
Summary

2012-2014 KIA OPTIMA AND POSSIBLY OTHER CARS. HEADREST POSITION IS VERY MUCH INCORRECT. THIS IS A SAFETY ISSUE THAT COULD LEAD TO MANY PEOPLE BEING PARALYZED OR KILLED AS IN A SIMILAR MANOR AS HAPPENED TO RACE CAR DRIVER DALE EARNHARDT. HERE'S A LINK TO PICTURE...WHICH SHOWS THE AGGRESSIVE ANGLE AND FORWARD POSITION OF THE HEADREST. HTTP://IMAGES.DEALER.COM/EVOX/STILLS_0640/9259/9259_ST0640_051.JPG THE HEADREST IS SHOWN FULLY ADJUSTED TO IT'S REAR POSITION AND AS ONE CAN SEE IT ENDS UP PUSHING YOUR HEAD FORWARD SO YOUR CHIN IS IN YOUR CHEST AND YOU CAN'T DRIVE BECAUSE YOUR LOOKING AT YOUR FEET. THUS YOUR FORCED TO DRIVE SITTING OFF THE BACK OF THE SEAT WHICH IS EXTREMELY UNCOMFORTABLE. YOU CAN ADJ THE HEADREST TO THE FULL UP POSITION (OUT OF THE WAY) HOWEVER IN A COLLISION, THE TOP OF THE HEADREST WOULD HIT YOUR HEAD AND THE FORCES COULD SNAP YOUR NECK AND KILL YOU. HERE'S A QUOTED COMPLAINT ON THE INTERNET... "IS ANYONE HAVING PROBLEMS WITH THEIR HEADRESTS? I CAN'T SEEM TO BE ABLE TO SIT WITHOUT HITTING MY HEAD ON THE REST. I HAVE FOUND ONE SOLUTION. I DON'T RECOMMEND THIS, BUT IT IS ALL I HAVE FOUND THAT WORKS. I TURN THE HEAD REST AROUND." -------------------- TURNING THE HEADREST AROUND DEFEATS THE SAFETY ASPECT OF THE HEADREST, HOWEVER YOU CAN DRIVE THE CAR COMFORTABLY. VIEWING THE FRONT AND REAR SEATS THERE IS A DRAMATIC DIFFERENCE BETWEEN THE TWO AS ONE CAN SEE IN THE PICTURE. THE REAR HEADREST ARE PERFECTLY COMFORTABLE AND PROPERLY DESIGNED. I'VE CONTACTED KIA AND WAS TOLD THAT I WAS THE FIRST ONE TO COMPLAIN. YEA RIGHT... QUOTED COMPLAINT ON THE INTERNET... I WILL BE CONTACTING KIA ABOUT THIS ISSUE, BUT AS THEY HAVE FAILED TO ADDRESS PREVIOUS CONCERNS, I AM NOT HOPEFUL. ---------------- FEEL FREE TO CONTACT ME AT ANYTIME FOR ANYTHING THAT MAY BE NEEDED OR REQUIRED TO GET THIS ISSUE RESOLVED. *TR

07/07/2014
Components: VEHICLE SPEED CONTROL,ENGINE
Incident Date: 03/25/2014
Crash: No
Fire: No
Vehicle Identification Number: 5XXGM4A72EG******
Summary

TL* THE CONTACT OWNS A 2014 KIA OPTIMA. THE CONTACT STATED THAT THE VEHICLE WOULD HESITATE TO ACCELERATE AND WOULD ATTEMPT TO STALL. THE CONTACT MENTIONED THAT THE FAILURE WOULD ACCELERATE INDEPENDENTLY. THE CONTACT MENTIONED THAT THE FAILURE OCCURRED ON NUMEROUS OCCASIONS. THE VEHICLE WAS TAKEN TO THE DEALER, WHO COULD NOT DUPLICATE THE PROBLEM. THE VEHICLE HAD NOT BEEN REPAIRED. THE MANUFACTURER WAS NOT MADE AWARE OF THE PROBLEM. THE APPROXIMATE FAILURE MILEAGE WAS 3,000.

07/07/2014
Components: STEERING,SUSPENSION
Incident Date: 07/05/2014
Crash: No
Fire: No
Summary

VEHICLE DEMANDS CONSTANT CORRECTING OF THE STEERING WHEEL IN ORDER TO SAFELY REMAIN INSIDE A LANE. SMALL CORRECTIONS TO ONE SIDE WILL RESULT IN THE VEHICLE OVERTURNING TO THE OTHER SIDE AND VICE VERSA. IT IS PHYSICALLY EXHAUSTING TO MAINTAIN THE VEHICLE SAFELY ESPECIALLY ON LONGER DRIVES. DEALERSHIP DENIES THERE IS ANY PROBLEM WITH THE VEHICLE WHEN THERE CLEARLY IS. COULD POSSIBLY BE THAT THEY KNOW THE PROBLEM EXISTS BUT DO WANT TO LOSE SALES BY ADMITTING TO IT. PLEASE ADDRESS THIS ISSUE AS THERE ARE MANY OTHER COMPLAINTS ON OTHER WEBSITES SUCH AS CARCOMPLAINTS.COM ABOUT THE SAME ISSUES AND IT IS A VERY DANGEROUS PROBLEM THAT SHOULD BE PREVENTED. *JS

07/02/2014
Components: STEERING
Incident Date: 11/01/2013
Crash: No
Fire: No
Vehicle Identification Number: 5XXGM4A72EG******
Summary

CAR DEMANDS CONSTANT CORRECTION OF STEERING WHEEL TO MAINTAIN STRAIGHT LINE. THERE DOESN'T SEEM TO BE ANY TIME OR STEERING WHEEL POSITION WHERE CAR WILL TRACK IN A STRAIGHT LINE. THE LEAST CORRECTION TO THE LEFT WILL RESULT IN THE CAR MOVING LEFT PAST WHERE IT SHOULD BE TRACKING, NECESSITATING A SMALL CORRECTIVE MOVEMENT OF THE STEERING WHEEL TO THE RIGHT, WHICH RESULTS IN THE SAME OVER-CORRECTING. THERE IS NO CENTER NULL SPOT WHERE IT DOESN'T REQUIRE MORE AND CONSTANT ATTENTION. THREE SECONDS OF INATTENTION AND YOU COULD BE EITHER OVER THE CENTER LINE OR OFF ON THE SHOULDER. VERY TIRING TO DRIVE. IN ALL THE CARS I HAVE OWNED OVER MY LIFETIME, I HAVE NEVER HAD ONE THAT WAS THIS HARD TO HANDLE OR WAS AS INHERENTLY DANGEROUS. IT WAS PURCHASED FOR MY WIFE AND I AM AFRAID FOR HER TO DRIVE IT. KIA HAS ATTEMPTED TO FIX IT BY TRYING ALL FOUR STEERING SETTINGS AND IT HAS MADE NO DIFFERENCE. FRONT END ALIGNMENT AND TIRE PRESSURES HAVE BEEN CHECKED. KIA HAS GIVEN UP ON FIXING IT SAYING IT MEETS ALL THEIR SPECS, BUT OFFERED ME $400 AND A $50 VISA CARD TO JUST GO AWAY. PROBLEM IS THIS: IT WILL COST ME $5000 TO TRADE IT FOR SOME OTHER MAKE OF 2014 LIKE-EQUIPPED CAR, SO I HAVE NO RECOURSE BUT BINDING ARBITRATION SINCE THAT IS PART OF THE CONTRACT I SIGNED EVEN THOUGH I PAID CASH FOR THE VEHICLE. *TR

05/01/2014
Components: STEERING
Incident Date: 05/23/2013
Crash: No
Fire: No
Vehicle Identification Number: 5XXGN4A78EG******
Summary

I RECENTLY FILED 2 COMPLAINTS WITH YOUR OFFICE BUT WOULD NOW LIKE TO AMEND OR RETRACT THESE. AFTER A LITTLE MORE THAN 1K ON THE ODOMETER I FIND I AM BECOMING MORE USED TO THE ELECTRIC (MDPS) TYPE OF STEERING. I ALSO BECAME MORE AWARE THAT AS MY SPEED INCREASED THE STEERING ALSO BECAME MORE NOTICEABLY TIGHTER AND ALSO RETAINED BETTER TRACKING. WITH MY HANDS OFF THE WHEEL, AND NO OTHER CARS AROUND, IT WAS MOST OBVIOUS THAT THERE WERE NO ALIGNMENT PROBLEMS OR A SENSE THAT MY CAR WOULD SOON BE SWAYING INTO A DITCH. HOPE YOU FIND THIS HELPFUL. THANK YOU. *TR

04/29/2014
Components: STEERING
Incident Date: 11/06/2013
Crash: No
Fire: No
Vehicle Identification Number: 5XXGR4A78EG******
Summary

TL* THE CONTACT OWNS A 2014 KIA OPTIMA. THE CONTACT STATED THAT WHILE DRIVING AT VARIOUS SPEEDS, THE VEHICLE VEERED FROM SIDE TO SIDE. THE VEHICLE WAS TAKEN TO THE DEALER WHO STATED THAT THE VEHICLE WAS WORKING UP TO STANDARDS. THE MANUFACTURER WAS NOT MADE AWARE OF THE PROBLEM. THE VEHICLE WAS NOT REPAIRED. THE FAILURE MILEAGE WAS 100 AND THE CURRENT MILEAGE WAS 14,000.

04/25/2014
Components: STEERING,SUSPENSION
Incident Date: 01/01/2014
Crash: No
Fire: No
Summary

THE CAR IS IMPOSSIBLE TO KEEP STRAIGHT ON THE HIGHWAY. IF YOU CORRECT FOR ONE DRIFT YOU START GOING THE OTHER WAY. IN WINDY CONDITIONS OR WHEN LARGER TRAFFIC PASSES YOU, YOU BETTER HAVE A LOT OF EXTRA ROAD TO DEAL WITH. *TR

04/25/2014
Components: ENGINE
Incident Date: 04/24/2014
Crash: No
Fire: No
Vehicle Identification Number: 5XXGR4A65EG******
Summary

PURCHASED MY NEW OPTIMA ON 4/14/2014 (MONDAY) AND LATER THAT SAME WEEK AND FIRST OF THE FOLLOWING WEEK HEARD A NOISE BEST DESCRIBED AS A DIESEL ENGINE IDLE SOUND AT STARTUP. TOOK IT INTO MY DEALERSHIP ON 4/24/2014 TO FIND OUT IT WAS IN NEED OF A NEW ENGINE. AFTER LOOKING ON A FORUM FOR THESE CARS, THIS SITE AND OTHERS, THIS SEEMS TO BE AN ISSUE WITH THE TURBO MODEL OF THIS CAR AND YEAR. I BELIEVE THAT KIA NEEDS TO ADDRESS THIS ISSUE DUE TO IT'S SEVERITY. *TR

04/17/2014
Components: STEERING
Incident Date: 02/25/2011
Crash: No
Fire: No
Vehicle Identification Number: 5XXGN4A78EG******
Summary

WHEN BUYING THE CAR I NEVER TESTED IT ON A HIGHWAY OR ABOVE 45MPH. AFTER BUYING I TOOK IT ON THE HIGHWAY AND HAD TO USE EVERY MUSCLE IN MY BODY TO KEEP THE CAR ON A STRAIGHT LINE. IT WAS FIRGHTENING. WILL NOT EVEN LET MY WIFE DRIVE OT ON THE HIGHWAY. THE STEERING HAS A MIND OF ITS OWN. TOOK IT BACK TO DEALER AND THEY STATED IT WAS FINE AND PART OF THE NEW STEERING CONTROL SYSYTEM KIA DEVELOPED. EVEN TRIED NEW TIRES BUT THE CAR IS STILL ALL OVER THE ROAD. THEY ALSO CHANGED VIA SOFTWARE UPDATE THE STEERING TO "SPORT MODE" TO TOGHTEN UP THE STEERING. WHILE IT DID FEEL BETTER THE STEERING IS STILL FRIGHTENING AT HIGHWAY SPEEDS - ESPECIALLY IF THERE ARE WING GUSTS. PLEASE PLEASE PLEASE INVESTIGATE THIS BEFORE SOMEONE GETS KILLED. THIS IS A SERIOUS SERIOUS ISSUE.

04/17/2014
Components: STEERING
Incident Date: 04/01/2014
Crash: No
Fire: No
Summary

2014 KIA OPTIMA. CONSUMER WRITES IN REGARDS TO VEHICLE STEERING PROBLEMS. *SMD THE CONSUMER STATED THE STEERING ISSUE CAUSED THE VEHICLE TO WANDER TO THE LEFT OR RIGHT. THE CONSUMER HAS ATTEMPTED TO GET THE STEERING ISSUE FIXED SEVERAL TIMES. THE CONSUMER WAS INFORMED IT WAS A CHARACTERISTIC OF THE ELECTRIC ASSISTED POWER STEERING. HOWEVER, THE DEALER CHANGED THE STEERING MODE FROM NORMAL TO SPORT SETTING, WHICH MADE NO IMPROVEMENT IN THE PROBLEM. DRIVING THE VEHICLE DEMANDED CONSTANT CORRECTION OF THE STEERING WHEEL TO MAINTAIN A STRAIGHT LINE. *JB

04/09/2014
Components: STEERING
Incident Date: 03/14/2014
Crash: No
Fire: No
Summary

THE CAR HAS A HARD TIME CONTINUING IN A STRAIGHT LINE. THE STEERING ALWAYS PULLS TO THE LEFT OR RIGHT. THE CAR EITHER GOES 1 LEFT OF 1 RIGHT. THERE IS NO CENTER. IT IS A STRAIN TO TRY TO KEEP THE CAR IN A LANE AT HIGH SPEEDS. *TR

04/07/2014
Components: STEERING
Incident Date: 04/07/2014
Crash: No
Fire: No
Summary

WHILE DRIVING ON THE INTERSTATE THE VEHICLE PULLS SHE YOU TRY TO CORRECT IT GETS WORSE. VERY DANGEROUS TO DRIVE. VEHICLE WILL NOT GO STRAIGHT. WHILE DRIVING ON LONG TRIP I AM EXHAUSTED FROM TRYING TO KEEP THE VEHICLE ON THE ROAD. SOMEONE IS GOING TO BE KILLED BY THE STEERING OF THIS VEHICLE! *TR

03/26/2014
Components: STEERING
Incident Date: 12/30/2013
Crash: No
Fire: No
Summary

2014 KIA OPTIMA. CONSUMER WRITES IN REGARDS TO POWER STEERING ISSUES. *SMD THE CONSUMER STATED THE POWER STEERING WAS TOO SENSITIVE, TO THE POINT THAT IT WAS DIFFICULT KEEPING THE VEHICLE STRAIGHT ON THE ROAD. THE CONSUMER NOTICED THE ISSUE, TEN DAYS AFTER PURCHASING THE VEHICLE. THE VEHICLE WAS TAKEN BACK TO THE DEALER, WHERE THEY TRIED TO RESOLVE THE PROBLEM, BY ALIGNING THE FRONT END, AND EVEN REPLACING THE TIRES. BUT, TO NO AVAIL. THE SERVICE MANAGER STATED THE ONLY WAY TO CORRECT THE PROBLEM WAS TO RE-DESIGN THE POWER STEERING SYSTEM. HOWEVER, THE OWNER OF THE DEALERSHIP STATED THE VEHICLE HANDLED FINE. *JB

03/24/2014
Components: STEERING
Incident Date: 11/01/2013
Crash: No
Fire: No
Vehicle Identification Number: 5XXGM4A72EG******
Summary

CAR DEMANDS CONSTANT CORRECTION OF STEERING WHEEL TO MAINTAIN STRAIGHT LINE. THERE DOESN'T SEEM TO BE ANY TIME OR STEERING POSITION WHERE CAR WILL TRACK IN A STRAIGHT LINE. THE LEAST CORRECTION TO THE LEFT WILL RESULT IN THE CAR MOVING LEFT PAST WHERE IT SHOULD BE TRACKING, NECESSITATING A SMALL CORRECTIVE MOVEMENT OF THE STEERING WHEEL TO THE RIGHT, WHICH RESULTS IN THE SAME OVER-CORRECTING. THERE IS NO CENTER NULL SPOT WHERE IT DOESN'T REQUIRE MORE AND CONSTANT ATTENTION. ONE SECOND OF INATTENTION AND YOU ARE OVER THE LINE OR OFF ON THE SHOULDER. VERY TIRING TO DRIVE. CAR IS NOW FIVE MONTHS OLD AND HAS ONLY 3900 MILES ON IT BECAUSE WE ONLY USE IT WHEN WE HAVE TO. DEALER HAS TRIED TWICE TO FIX IT, BUT HAS MADE NO IMPROVEMENT. I NOTICE PAGES DEVOTED TO SIMILAR COMMENTS ON A CALIFORNIA WEBSITE SINCE MODEL YEAR 2011. HOW CAN KIA GET AWAY WITH SOMETHING THIS DANGEROUS AND ANNOYING WITHOUT IT BEING REPORTED IN SOME OF THE CAR MAGAZINES? I AM CONSIDERING BINDING ARBITRATION BUT DON'T EXPECT ANY HELP BECAUSE THESE RETIRED LAWYERS AND/OR JUDGES MAY BE GREAT LEGAL WIZARDS BUT DUMB AS A SACK OF ROCKS WHEN IT COMES TO MECHANICAL THINGS. *TR

03/13/2014
Components: STEERING,SUSPENSION,VEHICLE SPEED CONTROL
Incident Date: 03/12/2014
Crash: No
Fire: No
Vehicle Identification Number: 5XXGN4A78EG******
Summary

I COMPLAINED TO THE DEALER ABOUT THE ROUGH RIDE AND HARSH RIDE BUT WAS TOLD NOT TO WORRY. I THEN TOOK IT ON THE HIGHWAY AND THE STEERING PULLED TO THE LEFT AND I NEVER FELT CONFIDENT ABOUT THE STEERING ONLY TO SAY THAT IT DID NOT FEEL RIGHT AND IT WAS WORRISOME TO ME. IT SIMPLY DID NOT FEEL RIGHT TO ME. I'VE BEEN DRIVING 50 YEARS AND HAVE NEVER FELT THIS UNCOMFORTABLE DRIVING/STEERING A CAR AT HIGHWAY SPEEDS. *TR

03/12/2014
Components: STEERING
Incident Date: 02/03/2014
Crash: No
Fire: No
Vehicle Identification Number: 5XXGN4A74EG******
Summary

VEHICLE WANDERS AT HIGHWAY SPEEDS. IT IS ALMOST IMPOSSIBLE TO GO STRAIGHT WITHOUT CONSTANT ADJUSTMENT. EVEN WITH CONSTANT ADJUSTMENT THE CAR WILL NOT TRACK STRAIGHT. *TR

02/20/2014
Components: VISIBILITY,STRUCTURE
Incident Date: 02/20/2014
Crash: No
Fire: No
Vehicle Identification Number: 5XXGN4A72EG******
Summary

DRIVING SOUTHBOUND ON I-95 IN VIRGINIA, I HEARD A LOUD EXPLOSION LIKE A GUNSHOT. MOMENTS LATER, I HEARD THE SOUND OF AIR RUSHING PAST FROM ABOVE MY HEAD AND DEBRIS VIBRATING ON THE INTERIOR SUNROOF SCREEN. I LATER FOUND THAT IT WAS BROKEN GLASS CRACKLING AND FALLING AGAINST THE INTERIOR SUNROOF SCREEN. I PULLED OVER IMMEDIATELY TO CHECK THE ROOF FOR DAMAGE. WHAT I FOUND WAS A GAPING HOLE (8-12 INCHES IN DIAMETER) IN THE GLASS OF THE FRONT SUNROOF. I WAS NOT NEAR ANY OVERPASS OR WORK TRUCKS, NOR DID I EVER OBSERVE ANYTHING STRIKING THE CAR AT ANY TIME- NOT DURING THIS INCIDENT OR EVER BEFORE. I SERIOUSLY THOUGHT THERE HAD BEEN AN EXPLOSION OR GUNSHOT SOMEWHERE NEARBY. THIS IS A SERIOUS ISSUE. THE EXPLODING SOUND ALONE MIGHT CAUSE A PERSON TO GO OFF THE ROAD OR OTHERWISE SWERVE INTO TRAFFIC. *TR

02/18/2014
Components: STEERING
Incident Date: 02/16/2014
Crash: No
Fire: No
Vehicle Identification Number: 5XXGN4A76EG******
Summary

VEHICLE WANDERS FROM SIDE TO SIDE ON THE HIGHWAY, AT HIGHWAY SPEEDS (60+ MPH) AND REQUIRES CONSTANT CORRECTION FROM LEFT TO RIGHT TO MAINTAIN LANE POSITION. THIS HAS BEEN A PROBLEM FROM THE TIME WE PURCHASED IT NEW LESS THAN 3 WEEKS AGO. THE STEERING IS VERY HYPER-SENSITIVE AT SPEED AND A CORRECTION TO THE RIGHT REQUIRES A CORRECTION TO LEFT WITH NO APPARENT "GRAY" OR MIDDLE CENTER AREA WHICH WOULD KEEP THE VEHICLE IN A STRAIGHT LINE. MOST OF THIS IS ON VERY STRAIGHT SURFACES WITH LITTLE TO NO CROWN & CAMBER ON THE ROAD. STEERING MODE WAS CHANGED BY THE DEALER SERVICE DEPT. (AT OUR REQUEST) FROM EX SPORT TO EX STANDARD, WITH MINIMAL IMPROVEMENT. WE REPLACED THE OEM TIRES, WITH UPGRADED TIRES. WHILE TRACTION AND TURNING PERFORMANCE HAVE IMPROVED, STILL NO NOTICEABLE IMPROVEMENT IN THE WANDER. MY WIFE REFUSES TO DRIVE THE CAR ON THE HIGHWAYS, AS SHE FEELS FEAR, STRESS AND EXHAUSTION FROM THE CONSTANT CORRECTION DURING LENGTHY DRIVES. *TR

02/02/2014
Components: ENGINE
Incident Date: 01/16/2014
Crash: No
Fire: No
Vehicle Identification Number: 5XXGM4A78EG******
Summary

I HAD MY CAR KID OPTIMA 2014 2 WEEKS (800 MILES ON MY NEW ).THE ENGINE WAS MAKING A KNOCKING NOISES TOOK IT BACK TO DEALERSHIP IT WAS THE PISTON NOT WORKING FULLY THEY SAID I WAS GOING TO HAVE TO HAVE ENGINE REPLACED .I DON'T WANT THE CAR ! I'M NOT HAPPY. *TR

01/28/2014
Components: STEERING
Incident Date: 01/02/2014
Crash: No
Fire: No
Vehicle Identification Number: 5XXGN4A76EG******
Summary

TL* THE CONTACT OWNS A 2014 KIA OPTIMA. THE CONTACT WAS DRIVING 50 MPH WHEN THE POWER STEERING ASSIST FAILED. THE VEHICLE WAS NOT TAKEN FOR INSPECTION OR DIAGNOSIS. THE MANUFACTURER WAS NOT NOTIFIED OF THE ISSUE. THE APPROXIMATE FAILURE MILEAGE WAS 100.

01/15/2014
Components: ENGINE
Incident Date: 01/06/2014
Crash: No
Fire: No
Summary

MY KIA OPTIMA 2014 STARTED A NOISE NEAR THE ENGINE THAT SOUNDS LIKE A CLAPPING NOISE. THE FIRST KIA DEALER I TOOK IT TO SAID THAT IT IS NOT TO WORRY AND IS PART OF THE KIA ENGINEERING DESIGN. THE SECOND KIA DEALER I TOOK IT TO SAID THAT THE NOISE IS BAD NEWS AND AFTER FURTHER DIAGNOSTICS, THEY DETERMINED THAT THE ENTIRE ENGINE NEEDED TO BE REPLACED. JUST 5,000 MILES INTO THE LIFE OF MY BRAND NEW KIA OPTIMA 2014. I WANT PEOPLE TO BE AWARE THAT IF YOU HEAR A CLAPPING NOISE NEAR THE TOP OF THE ENGINE THAN PLEASE TAKE IT INTO A KIA DEALER IMMEDIATELY WHILE IT IS STILL UNDER WARRANTY. IT IS NOT CURRENTLY A KIA RECALL BUT I FEEL IT SHOULD BE SINCE THIS CAN LEAD TO REPLACING THE ENTIRE ENGINE. THANK YOU. *TR

5 Recalls

for 2014 KIA OPTIMA
31/03/2017
CAMPAIGN NUMBER: 17V224000
ENGINE AND ENGINE COOLING:ENGINE
Bearing wear may result in the engine seizing, increasing the risk of a crash.
Campaign Number: 17V224000
Manufacture: Kia Motors America
Components: ENGINE AND ENGINE COOLING:ENGINE
Summary

Kia Motor Company (Kia) is recalling certain 2011-2014 Optima, 2012-2014 Sorento and 2011-2013 Sportage vehicles. Machining errors during the engine manufacturing process may cause premature bearing wear within the engine.

Notes

Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.

19/12/2018
CAMPAIGN NUMBER: 18V907000
FUEL SYSTEM, GASOLINE:DELIVERY:HOSES, LINES/PIPING, AND FITTINGS
A fuel leak in the presence of an ignition source can increase the risk of a fire.
Campaign Number: 18V907000
Manufacture: Kia Motors America
Components: FUEL SYSTEM, GASOLINE:DELIVERY:HOSES, LINES/PIPING, AND FITTINGS
Summary

Kia Motors America (Kia) is recalling certain 2011-2017 Optima, 2012-2017 Sorento and 2011-2018 Sportage vehicles that previously received an engine replacement under recall number 17V-224, warranty, or the Knock Sensor Detection System (KSDS) Product Improvement Campaign. The high pressure fuel pipe that connects to the fuel pump outlet may have been damaged, misaligned or improperly torqued during the engine replacement procedure, possibly causing a fuel leak.

Notes

Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.

21/02/2020
CAMPAIGN NUMBER: 20V100000
FUEL SYSTEM, GASOLINE:STORAGE:TANK ASSEMBLY
If the fuel hose cracks, a fuel leak can occur, increasing the risk of a fire.
Campaign Number: 20V100000
Manufacture: Kia Motors America
Components: FUEL SYSTEM, GASOLINE:STORAGE:TANK ASSEMBLY
Summary

Kia Motors America (Kia) is recalling certain 2013-2014 Optima vehicles equipped with 2.4L Gasoline Direct Injection (GDI) or 2.0L GDI Turbo engines. The low pressure fuel hose may deteriorate and crack over time due to heat generated within the engine compartment.

Notes

Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.

27/08/2020
CAMPAIGN NUMBER: 20V519000
SERVICE BRAKES, HYDRAULIC:ANTILOCK/TRACTION CONTROL/ELECTRONIC LIMITED SLIP:CONTROL UNIT/MODULE
If the HECU short circuits, there is an increased risk of an engine compartment fire.
Campaign Number: 20V519000
Manufacture: Kia Motors America
Components: SERVICE BRAKES, HYDRAULIC:ANTILOCK/TRACTION CONTROL/ELECTRONIC LIMITED SLIP:CONTROL UNIT/MODULE
Summary

Kia Motors America (Kia) is recalling certain 2013-2015 Optima and 2014-2015 Sorento vehicles. Brake fluid may leak inside the Hydraulic Electronic Control Unit (HECU), possibly resulting in an electrical short.

Notes

Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.

10/05/2021
CAMPAIGN NUMBER: 21V331000
SERVICE BRAKES, HYDRAULIC:ANTILOCK/TRACTION CONTROL/ELECTRONIC LIMITED SLIP:CONTROL UNIT/MODULE
An electrical short in the HECU increases the risk of a fire while parked or driving.
Campaign Number: 21V331000
Manufacture: Kia Motors America
Components: SERVICE BRAKES, HYDRAULIC:ANTILOCK/TRACTION CONTROL/ELECTRONIC LIMITED SLIP:CONTROL UNIT/MODULE
Summary

Kia Motors America (Kia) is recalling certain 2013-2015 Optima and 2014-2015 Sorento vehicles previously recalled under recall 20V-519. Brake fluid may leak inside the Hydraulic Electronic Control Unit (HECU), possibly resulting in an electrical short.

Notes

Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.

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